dialogue
string | type
string | label
int64 |
|---|---|---|
caller: Hello, this is Officer Johnson from the Social Security Administration. We've had a report of suspicious activity on your social security number and I need to verify some information to secure your account. receiver: Oh no, what kind of suspicious activity? caller: Well, it seems that someone has been using your social security number to commit fraud. Can you please confirm your full name and date of birth so I can look into this further? receiver: Before I give you any information, can you tell me more about the fraud? What kind of fraud are we talking about? caller: It's a very serious matter, sir. We've received reports of identity theft and illegal transactions being made under your name. If we don't act quickly, your credit score could be severely damaged. receiver: That sounds serious. But how do I know you're really from the Social Security Administration? Can you give me your badge number or something? caller: My badge number is 84752. Now, let's focus on resolving this issue. Can you please provide me with the last four digits of your social security number so I can verify your account? receiver: Hold on, let me get my social security card. caller: Sir, are you still there? receiver: Yeah, sorry about that. I was just getting my card. So, what's the procedure to resolve this issue? Do I need to pay a fee or something? caller: No, no fee is required. We just need to update your information and issue a new social security number to protect your identity. But we do need you to purchase a gift card in the amount of $500 to cover the processing fees. receiver: A gift card? That sounds unusual. Can I use a credit card instead? caller: No, gift cards are the only accepted form of payment for this process. And we need it ASAP to prevent further damage to your credit score. receiver: Okay, let me go buy the gift card real quick. Can you hold for a minute? caller: Yes, sir. But please hurry, time is of the essence in this matter. receiver: Okay... | ssn | 1 |