chat_history: ['I once went to a doc appointment where I literally sat for three hours in the waiting room and then the doc only spent 5 min with me', "Omg! That is terrible. They should really be considerate of people's time", "I wouldn't have minded as much if he actually seemed to care.  If they make you wait and then spend alot of time with you that is one thing"]
sys_response: Right. Did he at least apologize for the long wait
situation: There was this time when I was suppose to have a doctors appointment at this certain time.  well i sat there for literally 3 hours waiting to see the doctor.  Which honestly I wouldn't have minded if he would have spent time with me at the appointment but all he did was spend 5 min and act like he didn't want to be there.  It was annoying.