chat_history: ['Our cat had to many health problems, so we had to put him down.', "I'm so sorry to hear that. How long had your cat been with you?", 'I had him for 17 years, he lived a full and happy life, but I was not ready for him to go.']
sys_response: It's always hard to go through that. That's why I'm wary of having any pets
situation: Our cat had to many health problems, so we had to put him down.