chat_history: ["My father passed away in November, it's made me feel empty ever since.", "I'm so sorry for your loss! It's so hard to lose a parent.", "I didn't think it would hit me hard. I felt like I was prepared."]
sys_response: Sadly, I don't think we can ever be prepared for that kind of loss.
situation: My father passed away in November, it's made me feel empty ever since.