chat_history: ['I recently had a doctors appointment that made me very nervous.', 'Was it a checkup or did you have some health issue?', 'It started off as a checkup, but then they requested additional testing.']
sys_response: Did everything go well or do you not know yet?
situation: I was recently waiting to hear the results of a medical exam. Fortunately, in the end it all turned out ok. But it was nerve wracking.