chat_history: ['i am getting my new car next week and cant wait for it.', 'I understand that! what kind of car is it?', 'it is a 2017 bmw, i traded in my old car to get an awesome deal']
sys_response: Thats pretty fancy! Does it have all the bells and whistles?
situation: i cant wait for my new car, they told me it was going to take 1 week but they told me they where taking 1 more week so i cant wait