chat_history: ['Hi, I have applied for a driving license thrice and I have failed in all the thee', 'I am so sorry to hear that! Is there a particular section you are having trouble with?', "Yes, I am a little uncomfortable driving backwards. I just can't do that."]
sys_response: Ah! That's quite understandable. It is tricky at first and non-intuitive. I practiced driving in reverse with cones in an abandoned lot.
situation: I have appeared for a driving license thrice and still I have not being able to crack it.