chat_history: ['A couple years ago, I was hospitalized and diagnosed with MS.', 'Oh that sucks, have you experienced the symptoms?', 'Yeah, I was blind in my right eye, and my left arm was numb.']
sys_response: Oh damn thats terrible, I hope it didn't affect your life too much.
situation: A couple years ago I got hospitalized and diagnosed with MS. The whole experience was terrible.