chat_history: ['I was recently on a long international flight and we hit some really bad turbulence.', "That must've been scary! Did you freak out?", "I didn't, but I was really nervous for a little while. My wife didn't handle it quite as well."]
sys_response: Oh no. I'm sorry to hear that. At least you both survived the flight.
situation: Went on a long international flight and we experienced the worst turbulence I had ever been through.