chat_history: ["I'm am upset today because my daughter who lives really far away called and said her baby was admitted to the hospital.", 'oh no.. what happeneed', "He was premature so he's been having some breathing issues. I hate not being there."]
sys_response: ah i hope it all turns out well for you all
situation: My daughter called me last night to tell me my grandbaby is in the hospital. They live so far away and it breaks my heart that I'm not there to help or just be there for her.