chat_history: ['On my recent vacation to Florida, there was a very long delay at the toll booths of at least 45 minutes. This was after 7 hours of driving! It was such a hassle!', 'Thats pretty long, how did you manage?', 'I wanted to pull my hair out lol. But, knew once we were past it, there was the beautiful ocean on the other side...finally!']
sys_response: Yea, something calming helps during fraustrating moments, but at least you know how the route is now
situation: We went to Florida for a vacation and when we got to the bridge and toll booths, the line was 30 minutes of wait, after a 7 hour drive!