chat_history: ['Someone was speeding on the road and I got into an accident with them. My car was totalled because of their carelessness.', "Dang that's really annoying.  Is your insurance going to cover it?", "Yes, but not as much as the car was worth and it wasn't an enjoyable situation."]
sys_response: Yeah dealing with an accident is one of the most aggravating things.
situation: Someone was speeding on the road and I got into an accident with them. My car was totalled because of their carelessness.