chat_history: ['My birthday was last week and I never heard from my brother OR my sister to wish me a happy birthday.', 'oh no I am sorry to hear that! They must have been really busy and it must have slipped their mind', "I guess I shouldn't expect so much from them and let myself get let down like I have."]
sys_response: I am sure they had their reasons, maybe you should give them a call and see if everything is alright. They may be going through their own problems right now.
situation: My birthday was last week. I never heard from my brother or sister to wish me happy birthday. I guess I expected to much and they let me down