chat_history: ['A few years ago, there was a time that I really needed a car. I had to go to school and my husband worked full time.']
sys_response: Did you not have a car? That's hard. I don't have one now and use Uber and Lyft all the time.
situation: There was a time a few years back where I was given a car. We only had one and needed a second and it was so helpful. I was blown away by someone's kindness.