chat_history: ['I forgot about plans that I had made with my mother over the weekend.', 'How could you? Oh dear now you would have to apologise', 'I called her right up and we rescheduled! I felt so bad though.']
sys_response: I am glad that you were able to reschedule
situation: I forgot that I had made plans with my mother over the weekend. We had been planning it for a few days I feel awful.