chat_history: ['I once went a restaurant, and I saw rats running around in the back kitchen!', 'Did you say anything to someone?', 'I reported it! I was shocked and grossed out, how can a place like that operate!?']
sys_response: a Burger King near me got shut down for that!
situation: I went to a restaurant and I saw a rat running through the back, it was horrid and gross.