chat_history: ['We went out to dinner for our first anniversary and they got our order all wrong.', 'thats always terrible, but congrats on the anniversary!', 'Thank you. The restaurant came highly rated by a lot of people so I guess my expectations were high. I tried not to let it bother me.']
sys_response: that makes the situation worse when your expectations are through the roof
situation: We tried a new restaurant for our anniversary that came highly rated by everyone in the community. When they got our order wrong and did't cook our food right I was mad and disappointed. I tried not to let it ruin the night.