chat_history: ['My Keurig just died. This is the third coffee pot in less than a year!', "Well, that's a real tragedy.", 'I agree! I am so disgusted right now!!! We drink a lot of coffee lol. Its a 2 hour drive to the closest town to get another one too.']
sys_response: Can you buy two next time and have one in reserve?
situation: My keurig just died and its a 2 hour drive to town just to get another one. When there are 3 coffee drinkers in the house who drink coffee all day long, this is not good!!