chat_history: ["Someone hit my car while I was shopping. I am so mad they didn't even leave a note.", 'Oh no that is terrible, I can not believe that they would drive off without leaving any contact information! How bad was the accident?', "Huge dent, I can't believe someone could do that and drive off."]
sys_response: Wow, that is terrible. I hope that you are able to catch them or find surveillance videos of who did it, because most malls do have cameras in the parking lots.
situation: Someone ran into my car while I was grocery shopping. I came out to a huge dent in my car, I was so mad.