chat_history: ["I've been packing, packing, packing and cleaning.", 'o That sounds exciting. Moving or spring cleaning?', 'Moving, not sure when yet but I like to be  ahead of the game. I hate being rushed.']
sys_response: Ya last time I moved I was packing for about 6 months. It's smarter to do it a little at a time and get things purged and organized.
situation: I've been so busy packing and getting everything cleaned for our move soon. I like being 10 steps ahead.