chat_history: ["This is terrible but there was this bad smell getting worse and worse in my kitchen. Couldn't find where it was coming from.", 'Uh oh!  What did it end up coming from?', 'Went under the sink for something and when I moved it there was a puddle there. The sink had been leaking and the water was funky.']
sys_response: Yuck!  Clean that up quick so it doesn't grow mold!
situation: This is terrible, there's been this funky smell in my kitchen. It's been getting worse but couldn't find it. Yesterday, we found a leak under the sink and old leaking water smelled bad.