chat_history: ['My cousin recently sent me a video from her phone of my home village. What I saw made me mad and sad!', 'Where is your home village?', 'In the North of Scotland. It used to be a quiet little place, and now there are hideous buildings in really prominent places!']
sys_response: That's a shame. Im sorry to hear that.
situation: My cousin recently sent me a video she'd taken with her phone, It was a tour of my home village. What I saw horrified me and made me sick - they've built all manner of hideous buildings in really prominent places!