chat_history: ['I am so nervous.  I have to go to the dentist tomorrow to get a filling replaced.', 'Are you afraid of the dentist?', 'I am!  I had a bad experience with one when I was younger.']
sys_response: I'm sorry to hear that, I'm pretty terrified of the dentist myself. Ask for gas! Good luck, I'm sure everything will be just fine.
situation: I have a dentist appointment tomorrow and it's starting to make me a bit nervous.  I have to get a filling replaced.