chat_history: ["Damn, I really wanted my eBay package to arrive today, but it didn't.", 'I know how you feel. Are you also spoiled by amazone prime?', 'Indeed, I thought everything came this early.']
sys_response: Haha, I know. Especially when I purchase firearms related things like ammunition. It has to ship ground.  1 week for shipping?!?!   rage.
situation: I really wanted my package to come in the mail today, so I stayed at the window to see if it would arrive.