chat_history: ['I am so scared of snakes there was one in my back yard a few weeks ago.', 'Oh my goodness, that is no fun.  Was it poisonous?', "When I looked it up on line it was one of the garden snakes but I'm still frightened by them all lol even the harmless ones."]
sys_response: They can still bite, so it's better safe than sorry.  My father-in-law just got bitten by a black snake recently-not poisonous-but still painful.
situation: There was a snake in my yard I was so frighten I ran back in the house.