chat_history: ['My dog was stung by a bug.  His lip got huge and looked really funny but I felt terrible for him!', 'Poor doggy! Did you have to take him to the vet?', 'I did end up taking him in. Luckily it wasnt too serious and he was fine a couple days later.  He looked so sad with his big lip!']
sys_response: I bet he did, I'm glad he's okay though.
situation: My dog was stung by a bug.  His lip got HUGE.  It looked pretty funny but I felt so bad for him!