chat_history: ['My family is so supportive. They even flew out when my last dog passed away and spent some time with me to make me feel better.', 'Aww, that is very nice of them. i just had to put mine down a few weeks ago.', "I'm so sorry to hear that. What kind of breed was your dog?"]
sys_response: Border Collie. Yours?
situation: My family is always there for me. When my dog died, they flew out and spent time with me for a quick weekend trip.