chat_history: ["I hurt my back and can't mow the grass so it's getting long and everyone elses lawn look so nice. It's embarrassing.", 'How did you hurt your back?', "I really don't know. I woke up at it was tight then it just kept getting worse as day went on. Its been a week now."]
sys_response: Ohh wow! I hope it gets better for you
situation: I hurt my back and can't mow the grass so it's getting long and everyone elses lawn look so nice. It's embarrassing.