chat_history: ['I found out some bad news the other day.', "Oh no :( Can you tell me? It's okay if it's too private.", "I just got back my grade for my final for my class and I failed it. I studied real hard, but unfortunately it didn't seem to matter."]
sys_response: Oh my gosh I'm so sorry that really sucks. :( Can you talk to the professor and try to make it up or find out what you did wrong?
situation: I failed one of my classes' finals. I definitely did not feel good about it when I found out I failed.