chat_history: ['Someone buggy was in the way at Publix and I tripped and fell in the aisle.', 'That sounds painful, I hope you were okay after your fall.', 'I was ok just the look on m face let you know I was ashamed lol I turned red instantly.']
sys_response: Yeah i bet that was really embarrassing, but I'm glad you're okay.
situation: I fell in the grocery store I felt my face turning red in front of all those people I was so ashamed.