chat_history: ['Last week during the night someone came into my yard and stole my push mower.', 'Oh no!  Do you have any way of finding out who did it?', "No, I called the police but it's almost impossible to track. I had to chained to a steel post, but they cut the chain with bolt cutters I guess. I sure hate thieves."]
sys_response: Yeah, thieves are terrible.  I mean, who would steal a mower?
situation: Last week during the night, someone came into my yard and stole my push mower. I had it chained to a steel pole, but they use bolt cutters to cut the chain.