chat_history: ['Found out recently that one of my best friends from back home died in an accident.', 'Oh my gosh! That is horrible! I am so sorry to hear that.', "Thank you. I don't even have it in me to call her parents and offer my condolences yet, it's just too shocking."]
sys_response: I understand that. Just give it some time and call when you are ready.
situation: Recently found out that one of my best friends from back home died in a car accident. I don't even know what to say to her parents, I haven't been able to call them with condolences.