chat_history: ['Sometimes we can get a phone call that shakes us to the core.', 'That is so true. And sometimes that phone call can be a trip of a life time!', 'My phone call was my mom telling me my 32 year old had just died of a heart attack while at her house.']
sys_response: Oh my goodness! Once things settle down I will give you the info about our cruise. It will help you relax like it did me!
situation: My 32 year-old son died of a sudden heart attack. I was with him. the day before.