chat_history: ["im so mad! I can't find my hair brush!", 'That is a tragedy! Where do you think you left it? Did you check your pockets?', 'i have checked everywhere.  i think my dog may have snatched it.']
sys_response: Interesting. I hope you do find it. I don't know how you brush your hair.
situation: im so mad! I can't find my hair brush!