chat_history: ['I received horrific news from a best friend recently.', 'Oh no,  what happened?', 'They had tried to commit suicide. It was very hard to hear but thankfully they are getting the help they need.']
sys_response: That is terrible, you must have been devastated,  I hope he find the help he/she needs.
situation: I received horrific news from a best friend recently. They had tried to commit suicide. It was very hard to hear but thankfully they are getting the help they need.