chat_history: ['I never did find out why there were so many police cars there today.', 'Where did this happen?! Were there any other people with you?', 'In town, I had my kids with me to buy school supplies.']
sys_response: Did it happen while you were in the store? I hope that your kids did not see anything too disturbing.
situation: I was a little nervous to go to Walmart today with all the police that were there.