chat_history: ['The manager the store was very mean and rude to the employees. I could not beleive it.', 'That sucks, imagine being in an environment like that all day, I would go crazy', 'I agree. It made me sick to my stomach seeing it. I feel bad for them!']
sys_response: I guess some people are just really rude, no matter what position you put them in
situation: The manager at the store was very rude and mean to the employees. I cant believe what I saw and heard!