chat_history: ['Today my friend had all of is awe, becasue she won the singing contest at work. She is so shy and no one would have ever known she could sing.', "That's really cool! I bet people really underestimated that underdog!", 'I agree! I was amazed with her performance. She did really well.']
sys_response: That's awesome! Maybe she'll come out of her shell.
situation: My friend is so shy and today she outshined herself by winning a singing contest at school!