chat_history: ['i dropped my groceries in the parking lot', "Oh no, how awful for you! I hope people helped you to pick them up (and didn't help themselves!).", 'i grabbed the cans that rolled away, lol']
sys_response: Glad you find humor in it! I dropped a bottle of water once, which rolled under the car. I was livid!
situation: i dropped my groceries in the parking lot