chat_history: ["Man I can't believe I almost bought that thing at Walmart!", 'what did you almost buy?', 'It was a combination rice-cooker and vegetable steamer.  It looked so good in the ad, but when I got there, it looked cheap and shabby!']
sys_response: It's hard to find good quality at walmart
situation: I saw something that looked really good in an ad, but when I went to the store to get it, it didn't look as good.