chat_history: ['My new car was extremely damaged in a road accident last week being my very first car,i;m shuttered', "I'm so sorry. : (", 'To make it worse,i was the one on the wrong. The insurance is seeming difficult to compensate.']
sys_response: Well, at least you came out without an injury? Or did you.
situation: My new car was extremely damaged in a road accident last week being my very first car,i;m shuttered.