chat_history: ['i was frustrated because i could not print a document, and a co worker showed me a keyboard shortcut to find it everytime.', "That had to be relief. So now you won't have to deal with that frustration again.", "Yes indeed, it was frustrating!  I didn't have time to mess with it everytime i had to print something."]
sys_response: Those keyboard shortcuts can be lifesavers.
situation: I was unable to access the printer at work, and a coworker showed me a fool proof way to find it.