chat_history: ['I felt really lonely when my dog tom passed away last month', 'Oh god.. so sorry to hear that.. May i ask how did Tom pass?', 'He was old. He was my childhood dog and he was always with me all the time']
sys_response: I can feel your emotions. Find peace in knowing that Tom is at a better place now
situation: I felt really alone when my dog passed away last month. He was always by my side all the time.