chat_history: ['I was a bit upset when my parents could not visit me this weekend.', "Aw, that stinks. Why couldn't they come?", 'My dad had to work last minute. I got everything ready for them. Oh well.']
sys_response: That sounds really disappointing. Hopefully, you'll be able to see them soon! I'm sure they were excited too.
situation: I was a bit upset when my parents could not visit me this weekend.