chat_history: ['I am sitting here and guessing when will the wi-fi stop working.', 'Oh no, I hate having connectivity problems! Are you having bad weather?', 'Yep its raining cats and dogs in here.']
sys_response: Oh, it has been raining here a lot too. I will keep my fingers crossed that your wi-fi keeps working!
situation: It's a matter of time until either the wi-fi will go off or the electricity will.