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document,metadata
"A director provides ongoing liaison with staffed children’s residential services 

to monitor for:

 consistent referral, assessment, planning, treatment and discharge practices

 participation in integrated case management processes as members of a 

child’s team for the duration of the child’s stay 

 responsive program development to meet the needs of children receiving 

care and their families

 provision of services under their contracts, and

 adherence to the Standards for Staffed Children’s Residential Services and 

the fulfilment of community care licensing and accreditation requirements.
","CSS STANDARD 21: MONITORING OF AND LIAISON WITH STAFFED CHILDREN’S 

RESIDENTIAL SERVICES - STANDARD
"
"Note: Monitoring, reviewing and supporting placements in staffed children’s 

residential services is distinct from the supportive role referred to in Caregiver 

Support Service Standard 15: Supportive Practice.

The director informs relevant care providers within the residential resource 

about a director’s responsibilities and purpose in monitoring the child’s care. 

In consultation with relevant care providers, the director develops a 

monitoring schedule outlining the nature and frequency of contact. Frequency 

of contact is based on the ages, vulnerabilities and number of children in the 

residential resource. Contact occurs in person at a minimum of once every 

three months. 

In collaboration with the child’s worker, during visits to the residential 

resource, the director sees and wherever possible interviews each child in care 

in the residential setting about topics relating to their rights in care. The 

director interviews each relevant care provider separately to discuss his or her 

individual experience with and/or concern about:

 the provision of a safe and nurturing environment that promotes the wellbeing of each child 

 carrying out his or her responsibilities in implementing the goals and 

objectives identified in each child’s plan

 honouring each child’s views, culture, identity, spiritual beliefs and 

wishes, and for an Aboriginal child, following the cultural plan 

 maintaining family connections as outlined in each child’s plan The director maintains a record of all monitoring visits to the residential 

resource for inclusion on the agency/service contract file, as part of contract 

management and the region’s quality improvement practices.

The director advises a child’s worker of any concerns relating to a child’s care.

The director documents a child’s experience in the residential resource and 

provides the child’s worker with information for documentation on the child 

service file.

 reviewing daily records of the care of each child

 adherence of the residential resource to the Standards for Staffed 

Children’s Residential Services, and 

 the quality of care in the residential resource.

","CSS STANDARD 21: MONITORING OF AND LIAISON WITH STAFFED CHILDREN’S 
RESIDENTIAL SERVICES - POLICY
"
" Integrated Case Management User’s Guide

 Standards for Staffed Children’s Residential Services","CSS STANDARD 21: MONITORING OF AND LIAISON WITH STAFFED CHILDREN’S 
RESIDENTIAL SERVICES - ADDITIONAL 

INFORMATION/ 

RESOURCES
"