year,content,score
2024,Worst app ever they ask for a security question and I set mine but is telling me processing error why,1
2024,Do you first bank ask for bvn or Nin,5
2024,Why can't someone generate receipt on self service,5
2024,Worst banking ever keeps closing It's all useless,1
2024,Useless app i want to log my bank account in to this app but he refused to log in😭,1
2024,"This first bank app is scam, they are using it to scam people's, I make a transfer it shown failed but I got debited without refunding it, why that??",1
2024,Excellent,4
2024,Why can't I log out a previous user and login my account after swapping phones?? This app is terrible. I've uninstalled and reinstalled the app and the old user is still logged in.,1
2024,All notifications from this app are blocked. Why? How do I correct this urgently because all my alerts have not been received for some time now.,1
2024,Ebuka Chioma,5
2024,I can't register in the app,1
2024,"Recently anytime I want to transfer it will write processing error after input of my password, currently I cannot transfer or pay bills from my account, how do I go about it?.",1
2024,Excellent Network,5
2024,"When Change my ATM card, I still see the old expired one on the app. This is a problem because I can't lock my card or choose any options. There is no provision to delete the old ATM cards. If you can improve on that.",1
2024,Really! This mobile app should be better than this Cause I still haven't received no OTP needed to sign in.😕😕,1
2024,good,4
2024,Can't access first advance loans,2
2024,Excellent,5
2024,This app is not cooperating at all,1
2024,"I'm giving 0 🌟 this app is rubbish, I tried transferring money suddenly the app will close itself and I have to login again same thing reoccurred",1
2024,it doesn't even allow you register as a new customer and it crashes as soon as you open it,1
2024,First bank mobile app is trash! I can't buy airtime from their mobile app. When I tried doing that my account doesn't come up. Worst banking app ever!,1
2024,Good,5
2024,This is the worst app I have ever used,1
2024,I have been trying to login to the app but can't open,5
2024,"I can't seem to get past registering as a new user. I keep getting""Request Processing Error"".",1
2024,"I've been trying to open the app. After completing the process, it will be showing error.",1
2024,Good,5
2024,Good,5
2024,Complement of the season you are the best,5
2024,This bank is good,5
2024,Not bad,4
2024,This app is excellent and good Sending good first mobile I love this app,2
2023,Thank you so much,5
2023,Very good experience when I try updating it,5
2023,I love first mobile,5
2023,Good,5
2023,Not fair,1
2023,very nice,5
2023,Am having issue wit mobile app,4
2023,Business man,5
2023,Very frustrating I can't even use the app I can't open the app for 2 days now This app or the banks services is really frustrating. This is bad,1
2023,Please i can't assess my app again please i your help,5
2023,My app i just downloaded refuse to open,2
2023,"This app really sucks, get a good designer and developer to work on it please",1
2023,"Have been trying to get a first advance loan through this mobile app for days now it's not working and I have been collecting loan from them for some months now, I don't know why it's not working this days. They're showing me processing error, please you guys should do something about it and give me a feedback here please,",2
2023,I highly recommend the application is useful,4
2023,"I cannot transfer money upon I updated the app , please this need to be corrected",1
2023,This app is good to transfer money to someone to an order.,4
2023,Good,5
2023,You perform well. I wish you should continue on that track. You are really efficient!,5
2023,"The app is not easy to use, I can't download my transaction details. The worst bank app ever",1
2023,"I can't use my transfer app again, it requested for upgrade which I have done but can't access it any longer",5
2023,It good,5
2023,Good,5
2023,Great bank app,5
2023,"hi firstbank,this is getting serious,now is already 2months when i install ur app or update it....iy does not work,if i reach where i will activate device it will keep showing error....why? what is happening.",1
2023,Best,5
2023,it's always make me smile,5
2023,Dear first mobile My first Mobile app is giving me problem help me solf it. Thank you.,5
2023,"I have A Daily. Transfer Limit Of 1,000,000 using this App, I was Happy Until I really tried it. To transfer 2,000,000 took me 4days because I can only send 500k each day...",2
2023,Unable to download transaction receipt.,1
2023,Good,5
2023,My first Bank App didn't show in my phone what can I do,5
2023,The is not working on my samsung which is a new phone,1
2023,Fantastic,5
2023,Though,5
2023,"I just created an account some weeks back and was told to linked it up with the app. This is my 3rd week trying to do so, yet it keep telling REQUEST PROCESSING ERROR. What's the issue with this very app?",1
2023,Good,5
2023,It's quiet boring because I can't link ma email on this app,1
2023,First mobile don't open my account,1
2023,"The app is annoying, my account selection is blind, nothing to select. I can't transfer money.",1
2023,Superb,5
2023,Smart experience,5
2023,I can't log in to my account,1
2023,"This app just keep writing error whenever I click on complete registration, after having followed all the processes, to now complete the registration is a problem for it. Hopefully you guys rectify this as soon as possible",1
2023,Good,5
2023,Please i couldn'transfer nor buying airtime from my account for the past four weeks please fixed this problem i can't bear it anymore.,3
2023,🍅,5
2023,"This app is a garbage, a total waste. it wouldn't let one register a device not to talk of its other functionalities, first time users don't even waste your time downloading the app because it won't work 🙄",1
2023,"The stopped opening about three weeks ago. I have reinstall twice now, but same issue",3
2023,We are visiting enjoying this app,5
2023,"Best Bank apps so far, I love Firstbank...",5
2023,this app is very helpfull,4
2023,"Ever since I bought this android device, it's been very difficult using First Bank Mobile App. This device does not accept FBN mobile app. Please advise what should I do?",5
2023,First mobile phone number and account open GSM model number honor Y9,4
2023,The app has become slow recently.,3
2023,It's easy to work and reliable,5
2023,Need to update for optimal function,1
2023,Wonderful 👍,5
2023,Very good,5
2023,Good,5
2023,This app is a failure for life.. Imagine the nonsense is taking ages to register...,1
2023,None,5
2023,The dates when transactions are made are sometimes incorrect and names are spelt wrongly,1
2023,The app is trying but needed a lot of improvement. We should be able to add our email through that app in order to have access to our statement of account. Also we should be able to edit our security questions in order add beneficiary etc,3
2023,"The developers of this bank app needs to step up there game. The app is bad, slow & frustrating to reg a new user or to activate an existing device. What is wrong with first bank mobile app..? I really don't know which one is worser to use between LIT or the main app. You deserve this👎👎👎 & more of this👎👎👎..!",1
2023,Every end of the month you have very very poor network why ??,1
2023,"Great app essy to use. Please u guys should try and create an option were u can regenerate the reciept after transactions please that is the only thing left in this app now thanks. And i am fine it difficult to add my email, please you guys should also creat away of adding and email through the app, please.",4
2023,"I can't operate the app as of now, I don't know why?",1
2023,"Just updated my App now, and during transfer the debit account doesn't show up, it just blank so you can't choose the debit account. so basically you can't do transfer",1
2023,Need more improvement 🔥🎺🌴,5
2023,"Stop frustrating your customers. I have been trying to withdraw money multiple times from this account to my OPay since yesterday. Each time I tried it would say unsuccessful but I would still be debited +fip charge. Don't make me to get to the point of considering closing my account with you. Your developers are completely useless, imagine not been able to use my money this festive period. You are the worst of the worst.Maybe you should contact OPay developers cause their transactions are swift",1
2023,"Indeed a mess up app, I wish I could give it a 0 star for the pass few months I can't even make a transfer it just keep showing transfer not permitted you guys should do something about it",1
2023,Awesome,5
2023,It is the worst,1
2023,I had to update this review. This app has caused me so much pain and distress. Use at your own risk.,1
2023,Good,5
2023,Superb,5
2023,Good,5
2023,Very worst,1
2023,I want to deactivate my mobile services and activate one for another account,1
2023,Superb,5
2023,I can not increase my limit on the app. It's frustrating that I have to visit a branch for something I could do on my own,2
2023,Please what's wrong with your app for good 7 days now I have been trying to register but once I reach last stage it will tell me processing error,1
2023,We wat to tarsfar morny,5
2023,Nice,5
2023,"Registration and login were painfully difficult! I can't count the number of times I got either network or error messages. Also, I couldn't find space to add email address! Please include it ASAP as it's needed for getting bank statement, etc. which would help in resolving transaction issues.",1
2023,Terrible,1
2023,Not reliable,1
2023,I have been debited so many times without crediting the receiver,2
2023,"It's one problem or the other after each upgrade, it's always take a long time to generate receipts after payment and eventually it shows error, self service too won't generate transfer receipts, we have to be screenshoting alert to people",1
2023,I'll give you 5 star when you fix the loan option and also being able to share receipt after exiting the payment successful page. Thanks!,4
2023,Great,5
2023,Fantastic,5
2023,Best App,5
2023,Very poorly structured app. Failure all round. I can't even go back to download my receipt of transfer because there is no option to do that.,1
2023,Good,5
2023,It seems like I like it. Yes! I liked it.,5
2023,Is working,2
2023,Hummmm this bank enh you sef think am,4
2023,"One of the things I hate about this app is that after any transaction, when you get back to the transaction history and click on it, it will never open to see the complete transaction details.... it's just never clickable and that's really annoying. Please work on it as this issue is same across all your apps. Another is that you have zero customer care service and that's really pathetic. Customers keep on complaining about particular issues but they never seem to bother you.",3
2023,I signup for more than 1 week now.... Both internet & mobile app too useless . One cannot get transaction receipt and time . What a red flag 😨,1
2023,"This is trash, why cant the app open it keeps stopping for over 1 month now",1
2023,Good app. With seamless navigation,5
2023,My App is not working,2
2023,Well done for the updates and all. but I keep wondering why none of the updates so far never carries the features to download receipt of any transaction anytime and any day. Adding this feature for me will give you my 5 start review. I hope to see this soonest.,2
2023,the good things comeing form the lord,5
2023,The best bank ever,5
2023,Update your app and stop accessing like 1980 software apps,2
2023,Amazing,5
2023,This is the worst app ever!,5
2023,"One cannot even reactivate an existing account on a new device, what kind of rubbish app is this? Keeps saying "" You have reached a limit on your device by 10""",1
2023,Nice one,4
2023,This app is better than...,5
2023,"fantastic, I really enjoyed ur service",5
2023,The App stopped working.,1
2023,This app is not working on my device,1
2023,Great 😊,1
2023,I try to open the app but is not opening,5
2023,I got service I requested and timely so. Keep it up.,4
2023,Nice one,5
2023,Opens only when it likes. Just pray you don't find yourself in an emergency,1
2023,"The app often fails to open when you need it at critical times. It keeps processing until it shows ""Warning network request"". Meanwhile other bank apps on the same phone do not have such a problem. In fact, I've learnt to always try and move money from this bank to another with no such app challenge, so that I do not get stranded again.",3
2023,"The Application is ok but the beneficiary saving side needs some upgrade. At times, the app won't save new beneficiary and also the search button under the saved beneficiary too needs to be improved. because I saved two beneficiaries with the same name but different account number. So whenever I try to search the beneficiary name with the search button, it returns only the first saved accounts only instead of the two accounts.",4
2023,The app is perfectly working well,5
2023,I really enjoy the app because it simplies things for me. But I have seen a notice to click account settings to update my PIN please,5
2023,Consider this the worst banking app ever.,1
2023,"Useless app, all you know is to drain account with charges. Just 3k wey enter my account before I use my money una don comot N305 from it.😡😡 olorunburuku",1
2023,Very Good Application. I'm enjoying it,5
2023,Muhammad habibu adamu,5
2023,"The app was told to be updated bit since 3 days now after I update it, it has not open at all Please if their is anyhow u can fix this because I need to do transaction please",1
2023,Awesome,5
2023,Best bank so far,5
2023,Worst app and bank ever I can't even make transfers and the debit me for nothing,1
2023,Worst bank app ever. It couldn't load account to debit as if i have more than one first bank account,1
2023,Is a very good application,1
2023,Nice app,4
2023,Have not been able to access my mobile app since this update. This is too frustrating firstbank. Please something needs to be done. Very frustrating. Please I just want to access my first bank account on my mobile. Enter bank network issue now simple upgrade wahala.,1
2023,It is quite good,4
2023,I really enjoy using it. It is seamless. It only problem is it is hard to get a receipt of an old transaction. Receipt can only be gotten immediately.,4
2023,Appreciate,4
2023,Two problems with this application it can neither show you exactly the transaction history nor print receipt.,5
2023,The app is not open is giyen unecessary message that my password is wrong and is not so.,2
2023,Very good,4
2023,Very faster in transaction,5
2023,This app is lovely,4
2023,App crash issue has been resolved. It's working seamlessly now,4
2023,It is not opening,5
2023,Very good,3
2023,Having difficulty login into my mobile app,1
2023,"It's my first time of using this wonderful app, hope it's cool",5
2023,Bakare ayoola adewunmi,4
2023,"App is full of bugs that you have to work around. I tried to make a transaction, app bugged out and said transaction may or may not have worked, turns out it did work but now I dont have a receipt, fine, there's a self service where I can generate a receipt and that should solve my problem right?!?!? WRONG! The generate receipt functionality doesn't work. Very hard to believe that a bank as big as this cannot even manage to develop a working flagship app",1
2023,Bad,1
2023,Thank you for the idea I have resolved the issue my bank app having working well thank you,5
2023,Very good and reliable,5
2023,The best banking App so far... Kudos to First Bank Nigeria PLC.... I recommend it to everyone... I give u 5 stars without thinking twice.,5
2023,Nice,5
2023,"Very annoying app, bad service. Worst app ever",1
2023,Usually have network issues I went to buy something and did transfer I waited for hours without the person receiving it 😒 stupid app sorry for abusive words it's annoying,1
2023,My first bank mobile is not working anymore please help me,1
2023,Best app,5
2023,Why the app is not working,5
2023,"Very useless app. Cannot open, when it opens, it will close in 5 seconds with error message. Session time out.",1
2023,Useless app so far,1
2023,"I just can't access the app...always gets session timeout, log in again prompt message immediately after log in....fix up please",1
2023,Very good,5
2023,I have not been able to make transfers for a long time now The page where I'm supposed to select the account to be debited keeps coming up blank and the ussd is not working as well,3
2023,Fast and smooth,5
2023,It's ok,5
2023,Very good,5
2023,Worst app ever,1
2023,Most archaic banking app atp.,1
2023,Worse banking app ever I can't login ever since I updated So terrible,1
2023,Good app,3
2023,Very good,5
2023,Very good,5
2023,"Not responsive, there is alot of improvement needed to be done.",1
2023,"Very useless app, you can't even login to your account",1
2023,Warning: An unexpected error occurred please try again later. Fix this rubbish I can't login,1
2023,"Horrible app. Can't even generate receipt after payment except it's done immediately after the transaction. Always having poor connectivity with different networks while other banking apps work at same time with same network. Always showing ""unexpected error"" , ""transaction unsuccessful"". Very bad app indeed 😔 You guys should study others and upgrade.",1
2023,This App is useless. I can't make a screenshot on it from my Android phone camon17. Try and fix this.,1
2023,First bank app is the best,5
2023,First bank mobile app is a disgrace to all of her bank Can't even login to transfer without not saying 'unexpected error',1
2023,This is easily the worst banking app ever made. Everything about it is bad,1
2023,The app is great but I get debited of charges frequently which I don't like. They are ready to debit me about #500 charges at a go,3
2023,I need to activate my device again but i can't why?,5
2023,Very good,5
2023,Trying to activate it on my phone but the response is no registered mobile user found,1
2023,nice Nice,5
2023,Awesome,5
2023,The app is terrible. It can't even be used to generate and send bank statement,1
2023,Why is this app can't open again..i just stall it on my new phone but it can't open for me to login to my account,1
2023,I ordered some things online and my mobile app was not working so i had to use USSD code and it showed successful but they didn't send me a debit message and the money left my acct already And i need to send proof of payment before getting my goods I have tried and tried but still no message and I won't be able to get my goods and the network is very poor and not reliable Pls fix this,1
2023,"It's a question though just got to download it , it keeps requesting for mpin which I don't know , there is no how I can reset ?",1
2023,Very popr,1
2023,Poor Network but others,3
2023,Good,3
2023,"So if i no disable debug-mode, i no fit use the app... make una dey play..",1
2023,The worst banking app ever I wish I could give it -100 star,1
2023,Is easy to transfer from the app,5
2023,Nice,5
2023,This app is better before it comes work worst now .,1
2023,"Hello First Bank, seems this current version isn't fully compatible with the latest Android 13 version as I cannot download receipts after transactions. Please do something about it. Thanks.",4
2023,My bank my saver,3
2023,Okay fast,5
2023,Good,4
2023,Excellence,5
2023,Why can't I use this app on this device? I use to but now I can't. Kindly Assist. Regards.,2
2023,Mʏ ᴀᴘᴘ ᴅᴀᴛᴇ ᴀʟᴇʀᴛ ɪs ʙᴀᴄᴋ dated,5
2023,I love it... Keep it up,5
2023,I don't actually know what they have updated. The app take longer to load compared to other banks app and most of the features are just for decoration as they are not working. You better upgrade your app or I'll move to more suitable and costomer satisfactable bank,2
2023,Very Good,5
2023,i can log in to my account,5
2023,Odd,5
2023,"This app produces a classic experience for a nightmare. From registration to operations, it just gives you frustrations",1
2023,Good,4
2023,"I have being using the app in my old phone, just got a new one, updated the app and when I tried to open it, it's now telling me app cannot be operated on rooted or jailbroken devices and then automatically closes. I'm really disappointed.",1
2023,I tried to reinstall latest App but I couldn't . Now I need help.,4
2023,Nice one for first bank keep it up,5
2023,It's not bringing out the real balance,1
2023,After resetting my phone I don't have access to make transfer again they request OTP and non was sent to me,2
2023,Even to download it is an issue,1
2023,I am having difficulties to open the app lately,3
2023,Good for accounterbility,5
2023,"I sent money to opay account through my first bank app, I was debited on my first bank app,but opay account has not be credited, pls fix it for me what's d solution it's urgent",3
2023,It's cool and efficient,4
2023,Somehow annoying,3
2023,I haven use this application succesfully but now opgrad my phone tab t1 can not work.,5
2023,Wow that's awesome 😎,5
2023,good experience,5
2023,Superb,5
2023,Firstbank app is good,5
2023,Not supported you this days,1
2023,Superb,5
2023,The app is too slow. Provide a button to obscure/hide account balance whenever the app is opened especially in public places(edited). That's if you will even see this review.,1
2023,good,1
2023,Gud,5
2023,Why the app is not working,5
2023,Fast and easy,5
2023,Awesome,5
2023,The app is not working,1
2023,It's been difficult to make transfer from me to other account due to network failures even though there's fund in the account.,1
2023,Good and trusted,5
2023,"The app is okay, but e no dey generate statement",2
2023,App is not working no more!!! For the past 4 weeks!!!!,1
2023,Best.bank,5
2023,Very poor. Can't accy first Advance for 4 months going.,5
2023,"Its the worst. Why i hate these conventional banks is because they don't want to leave the stone age. Must I visit your damn bank to do everything? My daily limit is ₦1m and to transfer 80k, it's saying max daily limit exceeded. I've only transfered 20k today. I honestly don't even use your app if not for a mistake from the sender to credit it to my FirstBank Account instead of Opay. Now my money is stocked. Beautiful adverts on tv claiming super techs but na lie. I need control over my money oo",1
2023,Very bad,1
2023,This app did not have a good future,2
2023,The app is not nistor,5
2023,Kindly make it possible to reprint transaction receipt.,2
2023,The Best of the Best,5
2023,There is no feature to generate receipts of a previous transaction from transaction history.. Are you kidding me?!!,1
2023,Network too poor,1
2023,Network connection has been a big issue for some days now. FBN should upgrade.,4
2023,Very good,5
2023,Good,1
2023,Nothing special about this app. Need to add more featured,1
2023,"Bad bad bad,keep crash dont even open",1
2023,Please i can use my apps to make transfer anymore?,5
2023,My first challenge was that I can't hide my account balance......so annoying 😔,1
2023,What a poor App for the status of first bank.,1
2023,More reliable,5
2023,Very difficult to generate receipt when the system fails to generate one .,3
2023,Good,4
2023,Alhamdulillah,4
2023,Nice,5
2023,Excellent But what is Token,4
2023,I don't know what happened to my app is not open,4
2023,"Great apps, transfer made easy. But since the new update, we find it difficult to save receipt, so please let something be done about that.",5
2023,It takes eternity to respond to complaints. I can't get through to any customer care number outside the country. Very useless banking experience.,1
2023,"Best app for first bank mobile transactions,I love this app",5
2023,"Why will a failed transaction be debited for goodness sake? And refund will not be made. I feel First Bank is stealing from its customers in style through this dubious process, please refund my money immediately, thank you",1
2023,This app is very good,5
2023,Is so cute I love this app it never disappoint me,5
2023,First Bank is showing my fingers print why?,3
2023,The best,5
2023,Embarrassing is the word! A poverty stricken bank who imposes annoying ads the moment one opens the app. Shame! I'm embarrassed to be identified with first bank. I advise you to remove the ads immediately!,1
2023,"The worst mobile app of any kind, so unreliable takes so long to open",1
2023,Quite good and accurate Application,5
2023,Can not update the app continue butting,1
2023,"Your banking application is have a serious network issue, please resolve as soon as possible. It's frustrating for an online banking system.",1
2023,Worst app ever,1
2023,A very bad app and bad extraordinaryly,1
2023,"This app is a beat okay, But very slow",1
2023,Very good,5
2023,Love this bank,5
2023,This is the worst app I have ever used in my life. There's nothing first about this bank and its app,1
2023,Renew but cant transfer money,5
2023,Doing well,5
2023,Wow what a nice app,5
2023,its bad all the way,1
2023,"This updated version is trash, I don't even know what is wrong with this people.",1
2023,superb,5
2023,Superb,5
2023,Superb,5
2023,"Well done work, great experience",5
2023,I was asked to update the app and now it's not operating,2
2023,Is there another word for useless 🙄 I can not transfer money to my fathers account I can't buy airtime Nothing nothing nothing Totally useless 😒,1
2023,Worst bank app ever,1
2023,If i can give kess than a star i will give. They keep charging me more than 5 times the amount for things i buy or purchase. I really would not advice anyone to use this bank ever. I hate it,1
2023,Biometrics removed,1
2023,I like it,4
2023,Good enough,3
2023,"I love FBN banking system but this app is a trash, very old pattern of app😔 @FBN pls redesign this app, other banks are updating their apps, there's nothing interesting about this app 😣",1
2023,"This app is of no use to me, because my Tecno T118 is not opening it. The version is 6.1 android",4
2023,Great,5
2023,I swapped phone with my wife and unfortunately I still have access to the her account on the app because I have to go to the bank branch for her account to be deactivated on the app first! Why is it a mobile app then?,1
2023,Unable to open the app after i finish upgrading the app,1
2023,Is ok,4
2023,"Re activet first mobil app to start working agen, send first bank app version 2.9.5 , I can't find it in play store",5
2023,Nice I already have an account,5
2023,The App is safe and sensitive to detect against scammers. First Bank you still have to increase app speed its kind of slow,5
2023,Please In the name of God why are you guys remove my money small small I no get money na please help me work on this ND send me my money back I didn't buy card you give guys will take money ND put my number der saying I buy card please 🙏🙏 send me my money back,1
2023,"To me it's been an easy going app. Haven't had issues using it although I wish you can make it possible to be able to share receipts from transaction history. Because right now you can only share receipt immediately after a transaction. Also, the transaction history receipt should be as detailed as the one you get immediately you make a transaction.",4
2023,This updated version 2.9.5 doesn't work like the previous version. No longer able to see and transfer $ in Quick Transfers. It is terrible,2
2023,"Terrible bank with terrible app, I wish i can give them half star not 1",1
2023,"I wish there's 0 star, I would have clicked that one. It's so poor. The app will just close in the middle of a transaction.",1
2023,"The app doesn't open most of the time and making a transfer is another problem 😒, it's says unsuccessful meanwhile u get debited",1
2023,Pls am finding it very difficult to update first Bank mobile app. It is so frustrating!,1
2023,Worst app ever,1
2023,Ahaji gaji,5
2023,Wonderful app,5
2023,Superh,5
2023,"I am not able to reset my secret question and answer, because I can't remember it, other bank mobile apps have the option of resetting their question or reminding them. Pls implement this, I also can't block my card through my app . Work on this thanks.",3
2023,"I can't open this app again I don't know the issue, just opened it one and it looks as if it's forced stopped pls fix this issue",1
2023,Transfer,1
2023,Fast and good,4
2023,Am yet to get started,5
2023,Very nice app,3
2023,I can't danload it on my phone,1
2023,First bank forever,5
2023,Good,5
2023,At least if someone does not know is Bvn number the app should be able to provide it when you login,2
2023,This app not responding.,1
2023,Can't log in to my app without card,1
2023,Thank you,5
2023,What is going on my is not opening for days now I can't even access my account,1
2023,I can not update the app.The app is not responding to uodate.I suppose give zero if there is zero.,1
2023,Good,2
2023,Great,5
2023,I'm unable to make transactions saying transaction not permitted... Please fix this problem,1
2023,Good and secure,1
2023,"Why is it hard to increase limit? Even after the manual application in the bank? Also once a transaction is closed, one can't get the receipt again. Why???",3
2023,is better,4
2023,Satisfactory,3
2023,I can't even update the app in peace 🤦,1
2023,Please Firstbank implement a feature where you can hide your account balance e.g( *******) Instead of my account balance being on full display. So you can feel safe opening the app anywhere you are. It's long overdue. Thanks,4
2023,What is my name Kunle What is my state Oyo,1
2023,Very good,5
2023,Good,5
2023,"This is the worst banking mobile app ever, everything is wrong nothing works properly.",1
2023,Awesome,5
2023,"Shame on the developers of this app , they should learn from top banking apps like access , palmpay and opay. When I need it the most Is when it decides not to open , unreliable bank Once it opens,I'm taking away all my money",1
2023,"I see your developers have worked on my first observation regarding being asked to agree to term of use every time a user opens it. Well done. Now, I can't get anything done as my savings account is not coming up when the option to select an account to charge is raised. I can make neither airtime purchase nor make a transfer. Please get better developers and pay them well.",2
2023,Can't update why since yesterday but the app is good,3
2023,Ok,5
2023,Nice,5
2023,Translation code,5
2023,Not good enough,4
2023,The Bank operation is unique and reliable,5
2023,Reliable and efficient,5
2023,Have been enjoying your service for the past nine years but don't know what happened for the past three weeks now I can use my app I need help pls Tnks,4
2023,This updated version is a mess. Pull this app down or revert to the older version. . Every feature is bad and poor.,1
2023,Good,3
2023,I updated the app few days ago since then the app keeps closing itself Everytime I click on it. It's so fustrating 😔,1
2023,"I have not been able to use my app for over a week. I try to login and a pop up message appears for me to update the app first. I go to playstore and there is no notification to update app, meaning my app is up to date. So what is going on ams how do I go past this ""update request on the app""",1
2023,"Me first Bank 🏦, it remains first at all times, to me and myself. I'm adviceing others to come and enjoy the bank that value their interest..",5
2023,"A bank that is over a century old should be conscious of evolving with the times and seasons else, you'll start loosing out to other innovative banks and Fintechs. Please stop giving your customers nightmares with your poor services especially with your App. Also make it possible for customers to be able to get/print out their bank statements or payment receipt at will. UPGRAGE!",1
2023,Fast and easy,5
2023,Excellent,5
2023,Recently the app keep crashing when I launch it,2
2023,This your update this time is very poor,1
2023,"You make life very difficult for customers, even basic things like receipt is a nightmare to get, when you transact without evidence, I really don't know how people use this app",1
2023,can't open my app,3
2023,Worst Banking app I wish there's a Zero star to give. It doesn't open all the times...so frustrating.,1
2023,This app version 2.9.5 is the worst in historic time. It's not working at all. Pls the developer should do something immediately or reverse it to the previous version. We can no longer do transfer of funds or pay bills,1
2023,Good,5
2023,This application is not working I tried it more than 4 weeks and it's only telling me application can't open jail broken device I can only use ussd I can use my bank app. You guys need to correct the problem because it's not only me many people have been complaining the only thing that you used to say is network problem and our network is working steady. We don't know what is really going on.,1
2023,Nice,5
2023,It's good,5
2023,Business Man,5
2023,Awesome,4
2023,better,5
2023,Most useless app ever,1
2023,Good,1
2023,"The app is great and is fast. Please, for the next app update, let it be the type we can make our account balance visible or invisible. Thank you",4
2023,Its just getting horrible by the day.,1
2023,Very bad,1
2023,"I have been having some nightmare wirh first bank for over a week now, anI cacan not accey banking app to carry out any form of transaction. I after upgrading, this app has continued to crash. It baffles me that over 1 week down the line, no solution has been found for a banking app. That's very distasteful. First bank knows of this mess, and they are not fixing it. Sadly, for those of us in the diaspora who don't have an ATM, we are locked out as we can not even access the Internet banking",1
2023,Amma,5
2023,Good,5
2023,I can't recall receipt once its closed after transfer.,1
2023,"Bank continuously closes after several times, even tried uninstall and restarting and met with constant promblem",1
2023,Transfer,1
2023,Refuse to download apps,1
2023,"This first Bank app is shiiiiiittttt... After I updated the app, it never allowed login. Always crashing few mins after I click on it",1
2023,I can't even open the app...it keeps telling me upgrade to lattest version....wat rubbish lattest version....I regret transferring my money to this account I swear and am closing this account soon.......,1
2023,I love this App,5
2023,Good,5
2023,Great,5
2023,Cant installed firstbank app,5
2023,My app is showing cannot operate on rooted phone or jailbreak device,1
2023,Is not opening at all,5
2023,Excellent apps,1
2023,My App doesn't open,1
2023,Very good.sometimes has network issues which are promptly resolved.,4
2023,They app is interesting,5
2023,Am very hapi of dis app. I rly enjoyed it,4
2023,Fantastic,5
2023,OK,5
2023,Since the recent update(19-11-23) the app doesn't open any more. I give one star until app functions again... App performance is better after todays (21-11-23) update. Up from one Star to four stars.,4
2023,"I updated this app, and it's been crashing ever since. I've not been able to use it since I updated it",1
2023,Useless and rubbish app And wasting of data,1
2023,So good,2
2023,Great!!!,5
2023,This is the third time I am downloading this app and it is not opening at all. I really don't know first bank just keeps going backwards. Na wa,1
2023,Since updated the app is always misbehaving I can't even log in to my account,1
2023,Fast and reliable,5
2023,This application can not open on my phone,5
2023,Good,5
2023,Worst UI ON EARTH!!!!!,1
2023,It is indeed helpful.I did not experience any difficulties but I only learn to have patient for it to download to full efficiency for the perfect work.First bank is indeed first 😘😘😘😘😘,5
2023,The app has began to initiate as the latest update is released and phone updated.,3
2023,My app is showing debug and I'm not able to use it. I don't understand,1
2023,"Lol, FirstBank is becoming funny, you receive money, they debit you, you send money, they also debit you, why??",2
2023,One of the leading bank in the banking industry. Excellent service.,5
2023,"Updated and bugs now fixed.... Great app , great firstbank",5
2023,So good,5
2023,Great,5
2023,"I have been experiencing good about the application, now the application is not opening again",5
2023,Since i updated this app is not opening i just wasted my data,1
2023,Good job,4
2023,Make it more faster,4
2023,"Can't login to the app, keep shutting down when I try logging into the app for two days now, so frustrating honestly.",1
2023,Worst of all mobile apps.,1
2023,I can't open my internet banking,1
2023,Nice,3
2023,The new update isn't even opening at all. How can an upgrade be so aweful? I'm so disappointed,1
2023,Very good app.,5
2023,What nonesense is this? You people only know how to charge and debit customers but you don't know how to effectively service your customers. The App is not responding since update.,1
2023,I have been unable to use the app since morning it did not connect,2
2023,very good,5
2023,I can't operate the app,1
2023,excellent,5
2023,"Please install my first bank mobile app. Thanks I can't access my account now.what do I do, to be on track. I just noticed this difficulty few days ago. I shall be most grateful to be able to access my account. Tell me what to do. How ever, it's been great enjoying your services. I believe you will be able to sort me out. Please, let me know when and how long it will take for me to reinstall my first bank account. I love all your services and support.How do I report to MI about the bug. Thanks",5
2023,FirstMobile Is Truly The First👌,5
2023,"First bank services is good,but it deleted out of device.",3
2023,Good,5
2023,always crashing,1
2023,Can't update my app,5
2023,It's cool,5
2023,This app is very poor it has refuse to open,1
2023,The app is not working,1
2023,"19/11/23. Take note. I just updated the app today, and it hasn't opened on my phone since the update a few hours ago. SMH... I dont understand how an app is working fine, then there is an instruction to upgrade and... The upgraded app just doesnt open! Which kind of thing is this??? 20/11/23 Owk. Its working well now again. So thank you... FIRST BANK🙏🏽🙏🏽",2
2023,It works perfectly,3
2023,Very nice,1
2023,App failed to open,1
2023,Very good,3
2023,My firstmoble is not opening,1
2023,Good,2
2023,I have been trying to open my app si nce yesterday it refused opening kteeps telling me app info and close app I don't know what the problem are,1
2023,My app have not open since I upgraded it... find something done to it,1
2023,I have been having difficulties opening my first app since yesterday,5
2023,"The new update is a disaster 😑 The app keeps on crashing whenever I try opening it. Thought the problem was from my phone so I cleared all catches and free up reasonable amount of space yet same issue. I downloaded the app on a new device, still the same issue. Fix this",1
2023,Your app keeps getting worse with every new update. This one is no better. Please fix it,1
2023,My application is not coming up.,4
2023,The app is as terrible as the organisation Indeed....first to none,1
2023,The app is not opening,3
2023,"Bad service, can't open my App",1
2023,Very good,5
2023,Something isn't right with this app. Please work on your bugs,1
2023,I need my app to work perfectly,5
2023,I want to change my mpin I can not why?,2
2023,My app kept crashing since last 3 days. What's the problem?,2
2023,Very good 👍,5
2023,"The app has been okay until I updated it yesterday. It has refused to open all day, so frustrating",3
2023,Not Opening,5
2023,After downloading it for almost two times. But is still not opening on my phone. It's actually terrible 😣,1
2023,The app isn't working after updating it.,1
2023,This app is a mess always problem,1
2023,It's just Keep stopping without any reason,1
2023,HEY FIRST BANK. ARE YOU GUYS REALLY SERIOUS? OR ARE YOU WORKING WITH SCAMMERS TO ROB YOUR CUSTOMERS. WHAT IS HAPPENING TO YOUR INTERNET BANKING APP? HOW LONG IS IT GONNA TAKE YOU TO TELL YOUR CUSTOMERS WHAT EXACTLY IS HAPPENING AND WHAT YOU DOING TO RESOLVE IT. YOUR INTERNET BANKING APP IS CRASHED,1
2023,"You guys should hire someone to help design something good na. Since, I updated my app the app has stopped working, Imagine! Firstbank should be fronting and not behind.",1
2023,"Since I updated my application about four days ago, I have not been able to access my account again. Kindly help. Thank you",1
2023,I am really finding it difficult.it can't even open for operation.it makes me really worry.,2
2023,So nice App,5
2023,I updated my app and currently can't login you guys should always check and ensure everything is ok before pushing for updates.,1
2023,Nice,5
2023,What is happening with this app its not working,1
2023,Whenever I opened the application just close back and I complained to first bank customer care they asked me to update my phone which I've done that still the same issue.,5
2023,Good,5
2023,"The app was working wonderfully, but after i recently updated it, it keeps crashing and i can't use it anymore, would you rectify this issue, please.",3
2023,Good,5
2023,This app is a mess.,1
2023,Very frustrating...,1
2023,Why my first bank app not opening,1
2023,Very bad,2
2023,"This app is super poor come on first bank, what is happening 😡😡",1
2023,very nice,5
2023,My app can't open since I updated it. What a trash app,1
2023,"The first bank mobile is not opening since the latest update, for the past four days the app is not opening after the latest update. whoever is in charge of the app should resolve it. I can't do any transaction since 17th of November till now",1
2023,My app is not working what is the issue,1
2023,Why it's not open after updated,1
2023,"This is so nice to humanity, stress free.",5
2023,Very bad,1
2023,I just updated my first bank app as was requested and the can't come up again. What next do I do?,1
2023,The app has not been updated since the day updated.,1
2023,Rubbish,1
2023,The app couldn't accept any in my phone i don't know why ❓,1
2023,My first mobile app is not opening again why?,1
2023,Lovely,5
2023,My app is not open after I updated I can't believe this am fed up,1
2023,ODOH Isaiah Ifeanyi,5
2023,Why the app is autimacally stop,5
2023,I have been trying to access my app. But isn't working,1
2023,I love the way you guys works,4
2023,"What kind of a Useless update is this, my app has refused to open since yesterday that i updated it what sort of unreliably and incompetence is this for goodness sakes. What kind of upgrade ruins an app. I would give a zero star if i could. Kindly fix this",1
2023,App keeps crashing once you try logging into the app,1
2023,"Good App, though there are some little glitches that has to be corrected for effectiveness, like updating new version, uninstalling and installing the app.",4
2023,Superb!,5
2023,Adoption,5
2023,App crashes after i updated it amd never opens fix this,5
2023,Good app,5
2023,"I can't open my app since today, it keeps crashing and closing. Please fix it as ASAP!",2
2023,App keeps stopping,5
2023,most of the time the app fails to work for days. Not sure why,3
2023,Better,4
2023,This app is a junky. I wish I could give zero *,1
2023,"ever since I updated this app ,I can't login again ,I forgot my pin that 5digit number bt I tried to reset my security question which up to now I can't , anytime I try it will tell me security question still active,I tried changing the pin again anytime I tried it will tell wrong answer am just tired with the app.",2
2023,"The app requested for an update which I did, now it keeps crashing each time I open it, I can't cheak my bank details, can't transfer, can't do anything on the app. I've deleted and downloaded again and again, it's still doing the same thing. I am heading to the bank now to transfer all my money out so I won't hear stories",1
2023,"Do not update to the November 17th update. The app no longer open, it keeps crashing",1
2023,"After updating, it keeps crashing on my A33 5G",1
2023,Is not working,1
2023,", how are",1
2023,This is so annoying 🙄 I've been trying to open this stupid banking app this morning and it keeps bouncing back. What's the need of having a banking app while you can't make use of it when it's needed?. Maybe I should even complain on Twitter.,1
2023,"This application keep on stopping, couldnt open",5
2023,"After upgrading my app to the latest version as directed, the upgraded version refused to open, I keep jumping out and telling me that app is stopping. What could be the problem?",2
2023,My app keep stoping what can i do,5
2023,This new update keeps crashing....if it can't be fixed kindly revert to the previous stable version. Thanks,1
2023,My firstbank bank app keep stopping I don't know what the reason is but I can't even check my balance and I can't make any transactions online please whan can I do to resolve it?,1
2023,"What's the meaning of this none sense? You forced me to upgrade the app, now I can't access my account anymore. The app hasn't opened since I updated it.",1
2023,For two days now I could not make transfer as the app keep stopping and this so sad,1
2023,What is going on I can't open my app to do something I don't really understand please I really need help from you guys first bank please you guys should do something about it because some days now I can't open it the app if I try to open it will not which also contact you guys on email and guys told me what I will do which I have done it many times now but still not yet open as well so please am begging you guys to do the needful as well please and please hopefully to hear from you very soon as,1
2023,Worst app..it's not working at all.. it keeps on bouncing back,1
2023,My app in no longer opening in my Oppo devices,4
2023,My is not working again keep stopping,1
2023,It keeps stopping,1
2023,Very good excellent,4
2023,"After upgrading the app, I can not use the app as it keeps crashing. Is there any chance of downgrading it to the previous version. I guess the developers have made coding errors, and the new version of the app wasn't properly tested before release, or you are using the customers as guinea pigs.",1
2023,I transfer each time unsuccessful what happen with firstbank,5
2023,Great app,5
2023,100% effective,5
2023,"This is your last update sucks, I've not been able to open the app I can't get access to my account since I updated the app please you guys should do something about it. ASAP",1
2023,extremely good,5
2023,Good apps for exchange of cash payment,4
2023,"After the updatIng the app, it stop opening,it just keep on crashing",1
2023,Average,4
2023,"After installation the application refused to open, na waaaa",1
2023,"Since the latest update, the all keep crashing, please address the issue",2
2023,I am enjoying this App.,3
2023,Misbehaving all the time,1
2023,App kept stopping,1
2023,Why my first mobile not working How to open it,2
2023,just having network isue,2
2023,"Nonsense update, the app keep shutting itself down without opening (malfunctioning) since four days ago.",1
2023,"After updating this app, I can't even open it. It keeps crashing. You guys should have learned one or two from GTbank app updates. Please resolve this, I am using Samsung 21+ (android v13).",1
2023,"I have been using first MOBILE app seamlesstly, but it stopped opening upon updating it quiet a few minutes ago. Kindly fix.",2
2023,taking time to respond,5
2023,Beautiful,5
2023,My first bank mobile app keeps crashing anytime I open it. Kindly fix it,1
2023,Once I can access my money and log into my app I will be closing my account for good this time !!! imagine for 2 days non stop trying to have access to my first mobile banking . what a useless old bank .,1
2023,App has completely stopped working after the most recent update.,1
2023,App not opening,1
2023,Excellent,5
2023,Not yet installed due to network connection Thanks not active yet,4
2023,My App is not working please settle my problem thanks 🙏,3
2023,Firstmobile app keeps stopping,1
2023,Best,5
2023,Why is it that I can not log in my First bank app after updating it? I am having worst of experience after updating the app,1
2023,"Review is making hell of a service as nothing works, again, you can't buy air time, you can't check balance, the app isn't just working",1
2023,"I have been trying to open my first Mobile app on my phone for 2 days now, The app refuse to open and couldn't take me to the login page What do you guys think is the problem and how can I resolve this? This is just too frustrating",1
2023,My first Bank mobile app is not working again,1
2023,First bank app Not open Y? In my phone Samsung s23 ultra,5
2023,Keep asking for update of which I did uptill now the app is no longer operating on my both phone which is so annoying please work on this issue and make it best for the customer's,1
2023,Could not log in,1
2023,"I haven't been able to open my app since the last update. Please,what is going on? Do rectify this. Thanks",1
2023,What is happening I can't open my first bank mobile app since I updated it is no longer working anymore do something about it first I need too do transaction with the app asp,1
2023,Mobil keeps stopping,5
2023,Good 👍,5
2023,The app keeps stopping. What is the way forward?,1
2023,"Updated this app yesterday, and afterwards, it has refused to open. I don't have the energy to start afresh. Please",1
2023,Successful,5
2023,"I have been trying to open the app but it was not responding, I don't know what the issue all about, please I need assistance.",1
2023,Incrwase smart network,1
2023,Good,5
2023,"The 2.9.6 update has broken the app. Unable to open the app now. Please, fix asap.",1
2023,Very good service,5
2023,I am always happy with first bank account,5
2023,The app is good but recently updated version is crashing all through I uninstalled and reinstalled but to avail still better do something fast I will give it 1 star,1
2023,The app is not functioning and can't be opened,1
2023,I updated the app and since then I can't open the app for reasons unknown to me.,1
2023,Why are you people stressing your customers by making an app that's unusable. Such nonsense!,1
2023,I do enjoy first mobile at home,3
2023,Osita,5
2023,Excellent,5
2023,I can't even sign in to my new device after changing my phone,1
2023,This is the worst banking app. Play store should delete this nonsense and first bank should arrest those stupid amateur programmer that code this nonsense none functional app.,1
2023,"Useless application all, can't even open",1
2023,"This new update is not working, it keeps crashing on opening the app",2
2023,Very good,5
2023,"Please, I can't even log in to this app. It keeps going off and telling me the app is not responding or close. I don't understand. I need to do some important transactions.",2
2023,"I can't open the app since, it's not just connecting.",1
2023,Had been trying to opened this app throughout yesterday to transfer money all effort was in vain I even tried to update it still same issues kindly fix this ASAP thanks!,1
2023,What's happening this app is not opening again,1
2023,"I have been using this app since 2016 without any issues. Suddenly you had new ideas; update the app or be denied access. I just updated the app, and it keeps crashing everytime I try opening it. showing application error!!! Really sad. Had to uninstall and install it again, still the same issue. Changed my rating until you take care of this problem.",1
2023,Why cant i open my app Today,1
2023,Very good,5
2023,Perfect,5
2023,Frustrating. Told to update and then it wouldn't open again. What a mess,1
2023,Trying to open the app since yesterday after updating it nothing come out it can open,1
2023,"I dont know what is happening to the updated version of your app, I no longer have access to my app. Please, how can this problem be fixed",1
2023,Ok,5
2023,I can't access my first bank app presently it was OK before now it refused to open why 🤔,1
2023,Since I updated the app it stop opening,1
2023,"What the? After updating, it crashes. 😒",1
2023,"I don't know what is happening to the app after I did update yesterday the app refused to open, I kept on crashing each time I tried to open it... I don't know what else to do again...",1
2023,Nice,5
2023,I can't open the app and use it. Please help me.,1
2023,It keeps closing after d update was done and even after uninstalling and reinstalling it still not working,1
2023,The app is not open on my phone since two days. I dont know the problem,1
2023,The app is not opening at all on my phone after I updated it.,1
2023,"I am having issue with my mobile app, its not opening what to do pls. What can I do ?",3
2023,Good,5
2023,Very good,5
2023,"After updating app stopped working, why???",1
2023,Thank you for a smooth experience,5
2023,Very good and reliable,5
2023,Very fine.,5
2023,"I made a transfer of 27,000 to first bank account on Saturday morning 18th uptill now the person haven't received it... And the money didn't reverse to me",1
2023,I reinstalled it today and since then it has been crashing any time I attempt to open it. Before that it was working well in the morning.,1
2023,Very nice,5
2023,what is the meaning of this rubbish 1st bank for my own money?. i ve being trying to log in dey say upgrade now upgrading is a hell? wat a mess.,1
2023,Perfect,5
2023,Good,5
2023,Worst app ever Can't even open again immediately I updated it,1
2023,Good,1
2023,App keeps crashing after update... urgently resolve this issue,1
2023,Better,3
2023,This your recent update of fonts is a total failure. It's not opening anymore.,1
2023,"This application is horrible indeed, i haven't been able to open the above updated application this serious, somehow useless and inaccessible",5
2023,After update a few minutes ago.... It's not opening again and I updated because it was force closing when I want to make payments.... Now it's worst....FIX IT....,1
2023,Good,4
2023,"Last update Shows ""app stopped"" fix or it will be turned to scrap.",1
2023,Im not happy with you coz i attempted to update my application but to no avail now the appls did open at all,5
2023,Why my application wasnt work,3
2023,This app is not useful at all and useless. I can't open my app after deposits money inside my account. I need the money for important things. I'm not in the country to complain the issue,1
2023,This Firstbank I never see! My app can't open again even when updating. Close the bank biko.,1
2023,Very bad experience I regret updating the latest version of this app because I've not been able to use the app since it's been updated so annoying 😡😡,1
2023,I volunteered to open first bank account,5
2023,But not fast,3
2023,What is going on the app keeps crashing I even reinstalled it and It still keeps crashing,1
2023,"I don't have access to my app anymore, after I upgraded it",1
2023,Why not open,1
2023,Efficient,5
2023,"right now I can't open my app for transfer, very frustrating. very bad app.",1
2023,Good,3
2023,I wanted my app to be active,5
2023,"The app has been working fine, until recently that it keeps closing, how do I resolve this?",3
2023,I need it,5
2023,Messing up,2
2023,This app is not opening,5
2023,This new app keeps crashing I updated it yesterday morning,1
2023,"The app keeps on crashing, why? This is annoying",1
2023,"Not good at all,my mobile app is not opening since yesterday.this is crazy.",5
2023,Just updated the app but now it keeps stopping and it's annoying.,1
2023,"After upgrading the app, I can't open it again. Like the whole system shutdown. I still don't know why am still banking with you guys. Never a good experience in and outside the bank premises.",1
2023,Very bad,1
2023,It keeps closing,1
2023,"App keeps crashing since this latest update on 17th Nov. 2023. I can't log in or have access to my account, as the app quickly throws you out. No one should update their apps, at least for now!!!",1
2023,"App isn't working after latest update. Please, could this be fixed. It keeps crashing at startup",2
2023,I was mandated to update the old version for me to continue using the app. I updated it on the 18th of November 2023 and have not had access to the app ever since. What is really going on? It doesn't open at all,1
2023,Big ups,5
2023,Hard to open,5
2023,"Too bad I can't open my first bank app since I updated it according to the message I got in my online inbox. Too bad, too bad, and I don't know what to do next... help please",1
2023,I can't even activate app. It keeps stopping after updating,1
2023,I can't login into this app since 19th Nov,1
2023,The app is not working,1
2023,Firstmobile has stopped why plz?,1
2023,I can't have access to my app it will close back after trying to open it,1
2023,"The apps i ve been using for long and now refused to login, when i intended to log and make transaction it doe doesn't even open in my cellphone.dis apps have to be upgraded pls.",1
2023,Version 2.9.6. Is not opening on my Samsung note 10. I can't perform any transaction,1
2023,"Since I updated to the new app, the new FirstBank app keeps on stopping anytime I try to use it. I have not been able to use the app ever since.",3
2023,I haven't been able to access my account for 2 days now. The app keeps stopping.,1
2023,Is not working again Why. Just stopping,5
2023,Good,1
2023,The recent update crashes all the time. It render the app useless.,1
2023,"My app hasn't been opening since i updated it to the latest!!!this really sucks ..I can't access my account at the moment ,and if I should delete and reinstalled, it might reduced my daily limit or asking for some more information to activate my app , my card has expired...I hate first bank for this..how I wish there is zero rating on playstore ..this is totally nonsense",1
2023,The app is crashing after the update. Please fix the bug.,3
2023,"This your app has been crashing since I updated it since yesterday, which kind of update did you guys release",1
2023,"I wish I could give no star. Since I updated the app, it didn't open. I want to do an urgent transaction but I couldn't. Had I known I should have asked the person that transfer into my first bank to transfer to Opay😭😭😭",1
2023,The app stopped loading after the recent update. Please review and do the needful to make the the app function uptimally.,2
2023,"I cannot open the app since yesterday. i first updated it, it did not work then i deleted and reinstalled still the same issues. Please help!",1
2023,I can't open this app what is going on,1
2023,"Very useless bank, I can't print statements of account or check an old transaction. Been to the bank several occasions to add my email address but still no changes",1
2023,Very good,5
2023,Hello sir this App hss not been responding after the recent update please do something fast.,2
2023,App keeps closing after installing.,1
2023,Well fountional. the app is okay,5
2023,The app keeps crashing without opening since the update to version 2.9.6.,1
2023,"After updating the app, it now refuses to open. Anytime you tap to open the app, it crashes Smh 😒",1
2023,Why is mobile app not opening please?? it's so frostrating.,2
2023,I am stranded in the USA. The app is refusing to work after some days of working. I can't transfer money to my visa gold card. How am I to survive here? What nonsense!,1
2023,excellent,5
2023,After updating my app it can open again,1
2023,"I can't open my mobile app again since I update it. This is very bad for first bank, please what will I do for it to start working again.... The worst app I ever use is my life",1
2023,"Yeye app,pls first bank should upgrade. It takes forever to load,I think it's deliberate",1
2023,Excellent,3
2023,Excellent,5
2023,"Since last update on 18/11/23, the app went from worse to worst. it keeps stopping and I can't access my account for transfer",1
2023,Keeps crashing.,1
2023,Fast in making transfer,5
2023,"everytime I try to open the app, it immediately crashes",1
2023,Nice 👌🏼,5
2023,This app is not opening after updating it,3
2023,Very bad upgrade non good for user. So frustrating... How can you do an upgrade which is suppose to be for better experience rather frustrating. I hope firstbank is working on this cause the mobile app is misbehaving,1
2023,I can't even open the app again after updating!,1
2023,Why can't i log into my mobile app? It keeps stopping whenever i want to log in This is so frustrating,1
2023,I updated the app on my phone but it's not working again what the problem please,1
2023,"The upgraded app can't be opened in my Samsung phone. I have to uninstall and install, yet same trouble.",1
2023,You're first in everything,3
2023,Very impressive,4
2023,The app keeps crashing. Please resolve it urgently.,1
2023,Good,5
2023,"I humbly request the authority of First Bank of Nigeria to re-assess the compatibility of the new app 2 9 6 been upgraded. It shut down almost immediately it is launched. I deleted, reboot and re-downloaded new one, the challenge persists. Thank you.",1
2023,Good,5
2023,The app can't open for transactions again,5
2023,after the new update app not opening,1
2023,I have not been able to use it since morning the app is not functioning. I have uninstall and re install several times but same problem,1
2023,Erratic network these days,1
2023,The app keeps crashing. I can't even log in even after updating the app.,1
2023,Excellent,5
2023,Terribel,3
2023,Damn!!! Damn!!! Damn!!! New version not opening on my REDMI What a waste!!! This app lacks a lot of updates.,1
2023,"fine app, cudos to first bank",4
2023,"Once I updated the application, it stopped working. It keeps on crashing",1
2023,I Abdulmalik rabiu i want update my first monie application right now,5
2023,"I've just updated the app this evening (18 November 2023), it has refused to open. What an update!",1
2023,Just fast,5
2023,Worst banking app,1
2023,Keeps crashing every time I want to use it,1
2023,I can't open my app,5
2023,"I'm having difficulty accessing the apps through out today what's going on, please I need assistance. When I try to open it, it running but it can't open",1
2023,od,5
2023,Very very slow in updating.,2
2023,UDUVWE Monday,5
2023,Can't login to my app,1
2023,Hello Guys. It has been two days after downloading the latest version of your app the app keeps on crashing. Hope you guys are aware of it please,5
2023,It has been a very exiting experience banking with FirstMobile,4
2023,wonderful,5
2023,I can't open this app on my phone. Pls help,1
2023,Very good,4
2023,Good app,5
2023,Been trying to update my firstmobile App to latest version,5
2023,Okay,5
2023,The update release yesterday 17 Nov 2023 has a bug.... the app doesn't boot up anymore. it just terminates,4
2023,The service Satisfied was very good,5
2023,They ask me to update the app..I did and it can't open again.,3
2023,Why is the app crashing sundenly. Kindly roll back the update. It was working well until this update.,2
2023,First bank app is very unreliable. The app keeps crashing immediately its launched. You can't even print out receipts either. First bank app developers and IT guys need to do better ASAP.,1
2023,First bank is good,5
2023,This app is rubbish It keeps stopping whenever opened,1
2023,My best app,5
2023,Nightmare even after update,1
2023,Very good,5
2023,Ok,5
2023,The app just keeps crashing on my tecno camon 11 especially anytime I reactivate device,1
2023,Can't open app,1
2023,New update keeps closing,1
2023,I cannot open the app after updating it. Please look into this and possibly get it resolved. Thank you,1
2023,"This version has quite a fast internet connections response. The self service on generating receipt is quite innovative because one can pick a transaction history. However, I see that the service isn't available when I attempted to use it. I guess it will be up and running soon. I will continue testing and bring my further review on the app. I think this version is an approvement",4
2023,Good,1
2023,"Tried logging into the app this morning , i was asked to update the app. I have done that but the app keeps crashing. I cant use it ans i have an urgent transaction to do .",1
2023,Is not login in,1
2023,I can't open it.,1
2023,Doing the best,5
2023,I have issue when ever i want 2 mak a transection,5
2023,Bad,1
2023,Nice app,5
2023,App not open after updating,2
2023,Good,5
2023,"I don't understand this new update, It keeps stopping abruptly.",1
2023,"I just updated mine, and it didn't open again",1
2023,Not working ony phone but why?,5
2023,Good,5
2023,Good,5
2023,Nice,5
2023,Nice,5
2023,App not opening since I update it Am still looking forward to see if the Will fix it or I will delete it and look for older version,5
2023,Have been unable to successfully make transactions for past 5 days now.I updated my firstMobile app as advised but situations remain the same as the time of filling in this report. Pls come to my aid.,1
2023,Very good,5
2023,Fantastic,5
2023,The app is just so bad. First bank services just keep on regressing. No progress for years with this bank. It is such a disgrace.,1
2023,Worst banking app,1
2023,very fast and reliable,5
2023,First Bank of Nigeria... The Best bank I've seen so far❤️,5
2023,I Just updated the app and now it doesn't work anymore. I'm not understanding. Very terrible. Please fix up,1
2023,Not much,2
2023,Fast and reliable service tested and trusted,5
2023,Not functioning,1
2023,"Am unable to login after updating the app, keep on bounce back",1
2023,"I'm even finding it difficult to install, unlike former app that installation was quite easy",3
2023,Keep stopping,1
2023,I have not been able to log into my app since the pastes update. Please fix up. I'm stranded,5
2023,After updating the app it just keep crashing 😔,1
2023,Just did an update since then the app keeps crashing when I try to open it,1
2023,very nice,5
2023,Is good to have it,5
2023,Excellenti,5
2023,Good,4
2023,The service is 50%ok,4
2023,Very Good,4
2023,The latest version 2.9.6 of the mobile app. is very useless and always crashing. I have not been able to access my account since I updated on Nov. 17,1
2023,Awesome,5
2023,Good app indeed 😂😂,1
2023,I like and love it so much,5
2023,"My first app is not open , what is happening in first Bank, I believe first should not be last",1
2023,"Today the app is off, and it is crashing since morning, anyone knows what is the issue?!",5
2023,Good,1
2023,No way to generate reciept after transactions...always shows unavailable...airtime purchases not reliable...you can't even use the option of emailing your statement...what a waste...as old as first bank is with miserable charges....now after update...app keeps crashing...what manner of waste is this?,1
2023,Nice,5
2023,First mobile is good app that helps me when am transferring money. Am enjoying it,2
2023,Not responding,4
2023,Very good,5
2023,Don't just depend on this App in your time of need. You'll be disappointed is an understatement.,1
2023,"First Bank I don't understand your app anymore,am trying make use of my bank transfer app, isn't working anymore, they said I should download it I have done that 20time nothing is working, am not happy,am trying to transfer money to my customer no well, forth between your first, you are not giving your service best any more,we are expecting you to do well again,or will definitely change otherwise , there's somany Bank , details isn't giving your joy I mean your service is giving us Joy again, do",1
2023,Improvements,3
2023,Not ok,5
2023,Excellent,5
2023,"When opening the app ,it takes timevto open.. it will just be rolling round and round, it piss me off as am typing now is doing the same thing.",2
2023,Am not happy because its almost 3 day it is not working,1
2023,Please fix the bug no longer opening after updating to 2.9.6 please is urgent I can't have access anymore is crashing badly.,2
2023,Food app,4
2023,Prompt services. Fasr and reliable.,5
2023,I updated the app and it keeps crashing on my phone. No I have no access to my account. That's horrible. I wish there's something lower than 1 star.,1
2023,The latest update 17th November 2023 crashes on my Android phone. The worst app experience.,1
2023,This app can be very frustrating I tire for first bank,1
2023,I not make use of my first Bank app,5
2023,"I just finished upgrading my app and can't open it😪😪 it's frustrating, wish i can get my old app back 😭",1
2023,good,5
2023,Good,5
2023,Very good,5
2023,Not so satisfied,3
2023,Very good,5
2023,Am having difficulty in opening my app,3
2023,Very good app and easy to handle thanks,5
2023,"Nice application, thanks",5
2023,"Have been trying to update my app, but is not downloading at all.",5
2023,Developer pls debug this app issue,1
2023,It's a fantastic app,5
2023,This app is fail to work on my device samsung note 10 plus,5
2023,Excellently,5
2023,Sometimes the network is slow. Needs improvement,3
2023,Am experiencing nightmare can't transact any more,1
2023,Good,1
2023,Nwefuru chikwado Solomon first bank account,5
2023,Always good,5
2023,Is not working,5
2023,So frustrating.,2
2023,Superb,5
2023,Great app,5
2023,Awesome,5
2023,excellent,5
2023,Bad connectio,5
2023,Good,5
2023,Good,5
2023,So many things are not workung on this app.,1
2023,The app is very nice and user friendly,3
2023,enjoyable,5
2023,Good,5
2023,Good to go,5
2023,Am enjoying first bank with their good net working 100℅,5
2023,my mobile app is not opening,3
2023,My app is not openning so am not happy about if you can please help me out i will appreciate thats my exeperencie,1
2023,My first Bank app is not working well,5
2023,"I couldn't even use this app. Each time i try input my ATM Card no.& my pin, what i get is Network fail or Not available till now, infact am worried.",1
2023,Good,5
2023,Just surprise,5
2023,Great app,5
2023,I don't know what is wrong with you guys with your update... Have never change my transaction pin and you guys are telling me wrong pin..,1
2023,Getting your statement is from this app is a problem hope you guys address the issue.,1
2023,cool,5
2023,Hard to update,1
2023,"Very bad experience I haven't been able to transfer money and I have not being able to update my First Mobile app to the new version, you advised me to update to. The latest version cannot be updated, The issues remain unresolved as at this moment. So so bad.",3
2023,"Very poor, the app is not working, over a month now",1
2023,This app is very ok,5
2023,good,5
2023,Their customers are very slow to attend to customer's especially those ones at Sango to eleyele road Ibadan,1
2023,sǝ,1
2023,This new app doesn't support thumbprint as before. Can't remember my mpin for a while now and can't retrieve as security questions says wrong answer. Therefore no access to app. That's bad,1
2023,"ATM ,online and point of sale LOCK features on app IS no longer effective. Even if it's lock one can still make withdrawal. Work on this. It's very urgent. Thanks",5
2023,Disappoints a lot. Malfunctioning most time Unreliable for transactions,2
2023,Superb,5
2023,Ok,3
2023,Can u imagine dis crazy peeps. I wanted to make an important transfer and I wast given access to my dashboard all because of an update on the app. Is the update more important than the transactions... Rubbish,1
2023,No wahala👍,5
2023,The network is not steady,1
2023,Masha Allah,1
2023,So good and nice of this app,5
2023,Great app!!,5
2023,Good,5
2023,"I'm having serious issues with the new app, I can not login is telling me debug",2
2023,"My first bank 🏦 app says I should update my app which I did but now says I should delete it to update which I did, now says We're sorry This app cannot be operated on Debug Enable Devices To continue Using the app Please disable the USB debugging model from developmer's settings on your device",1
2023,"Very very poor, for the past three days now I can not open the app to do transfer,",1
2023,"Nice app, but it will be great if i can transfer upto 100k and above.",5
2023,"I have not been applied to login, it's always complaining about my network",2
2023,It faster,5
2023,Very good,5
2023,Interesting,5
2023,Nice 👍,4
2023,Abdulkadir,5
2023,"Ffcc,, kijjj ,,, toy, kj,, risk ti",2
2023,Its been wonderful and very helpful,5
2023,Very slow to open even for transaction and is becoming very very annoying,1
2023,Great app. Highly useful and recommended to all.,5
2023,I can not uploan because they say I have reached my limit,5
2023,"Application not running on my device, says its jailbroken device",1
2023,Bad network and not able to update app,1
2023,Sharp,5
2023,I need to update this application on my phone,5
2023,I sure like this app,1
2023,Superb,5
2023,it was awesome,5
2023,"I wanted updating my mobile app to new version, but i could not find it",5
2023,Is good nd am enjoying it much continue like dis nd give us more better thanks.,1
2023,"If there's a competition for worst app, this app has already won if there's a column to rate this app 0 I would have given it 0",1
2023,I must say this app in nonsense very bad I creat an ACC for my mum on it and I tried to log her account out and create mine. But not doing,1
2023,have not read any good report about the app from persons who are using same app meennn it's a risk for me to upgrade to this,1
2023,Please why can't l update my first mobile app on play store.,3
2023,Superb,5
2023,"This version of the app is the worst ever version i've seen so far. I can't use the app because it keeps showing "" this device can't be used on a rooted or jail broken device"". I hope you guys fix this.",1
2023,Terrible app. Never works when it's needed. I have to move my money away from First Bank because of this app,1
2023,I tried to create virtual card with this app but it doesn't work,1
2023,Rubbish,1
2023,The best banking app I have ever seen..,5
2023,Is this the dumbest thing on playstore? FBN needs to go extinct.,1
2023,Worst App,1
2023,Is working well,3
2023,Couldn't assess because OTP was sent to old number and no option for updating phone number.,2
2023,"The app use to be fine before the latest update, how the app takes forever to open please fix",3
2023,Can't register with this device,3
2023,This is the worst bank app ever. You need to update the UI,1
2023,This app is very fine,5
2023,"I simply dislike this app for demanding a lot of permissions but underdelivered in so many ways. Terrible app and should seize to exist. If there was anything less than a star, I would have given it.",1
2023,Superb,5
2023,"Worstest bank ever, I would be glad if there's 0 star tho I would have given 0 star",1
2023,excellent,5
2023,very fine and okay,4
2023,Okey,5
2023,"The updated app is totally frustrating, I updated my app and now it's no longer working.",1
2023,"Very frustrating app, first bank is now the worst bank in service. I lost my phone got new one I can't activate my app, we mustn't cry to bank over little things we can actually do ourselves, please upgrade and stop stressing us, am already dumping this bank. I've lost money in this bank debit with paying and no reversal, tried several times to get credit back, the staffs keep frustrating me, till I had to let go.",1
2023,Really the first...,5
2023,Transaction works well,4
2023,"This is nonsense for some months naw can't open my app, what's going on. This app is so annoying",1
2023,Abdurahaman Alhaji mustapha,1
2023,Superb and easy accessible,5
2023,The App has been a failure for the past three days. I have tried severally to send money to pay school fees of my children without success.,1
2023,Can't hide my balance Can't generate a transaction Can't get my bank statement electronically This app is too archaic.. fix it up just like other banking apps out there,1
2023,Excelent app,4
2023,"I app is buggy, can't download receipt successfully or in future time.",1
2023,Best,5
2023,"Rubbish app💔😡😡😡, so unreliable in emergency as it never opens. 0 stars from me.",1
2023,"I really enjoyed this app, it's one of the best.",5
2023,Past 2 weeks now I've been trying to login to this crazy app but can't login kanipe I can include photo with this post nii I will include the shut the app is showing to me.... radarada you are doing olohun,1
2023,Emmanuel yohana,5
2023,"I suggest this app needs more correction in terms of making transactions.One can't make the transfer of the money he has in his acc, until you reduce the amount so much that u want to transfer, it always show transfer unsuccessful-insufficient fund. Which means that you have to transfer money and leave some certain amount on your account for the bank them selfs.their in interest on each transfer is much.they got to disvalue the money you think you have name of interest. Worst app ever",1
2023,So bad they can even allow me change my m pin even my security questions I can't access it anymore Al these happened since when I updated this app...,1
2023,Nice,5
2023,Can’t login to my mobile bank App,2
2023,Great service. Thank you guys,4
2023,Masha Allah,1
2023,This app is the worst app ever. They should take a look at other bank apps then know how to upgrade their ineffective app,2
2023,Useless application it not working in deffirence devices i gave 0.00 star nonsence,1
2023,Ok,5
2023,Good,3
2023,It takes 1 million hours for the app to open and if it does eventually to log in is another problem.. This updated app is everyone's worst nightmare and should be fixed for faster banking,1
2023,"Can't log in to my account on my phone, I have my husband account on my phone, and I want to log out. I can't do it here....",1
2023,I still don't know why you have refused to update the app. It's terrible as hell.,1
2023,Hello good morning This app no work with my phone Samsung Galaxy S8 why,1
2023,Is good and quick transfer,4
2023,The app is good but I'm not allowed to use the app when my phone is on debug mode.,3
2023,Good,5
2023,Very good,5
2023,Excellent app,5
2023,They're trying,5
2023,You guys should add the hide balance feature. It is not good that the account balance is on display for everyone to see when one is using the app,2
2023,superb,5
2023,It keeps crashing,4
2023,You should know how hard it is to send money with out having a reliable evidence. Please work on the self service option so as to be able to print receipts and statement without suffering from convenience.,1
2023,Everything is fine ✌🏻,5
2023,Good beginning better end,5
2023,Good,1
2023,This was the first bank,1
2023,Very good app,5
2023,Too Bad an experience. I do not recommend.,1
2023,"This app doesn't work 😭 its freezing, Failed to load 😭",1
2023,Better,5
2023,It loads slowly often needs a network reset before eventually loading. Loads options slowly and eventually displays an error message,2
2023,"Worst Banking App. I used First Bank App to transfer to my Firstmonie wallet. Since 03/11/2023, i was debited and the money did not reflect on my Firstmonie wallet. What a useless bank App.",1
2023,I can't sign in again 😭😭,1
2023,Unable to open,1
2023,I just upgraded my app and it doesnt seem to open. I have tried it several times just a blank page. Am i the only one experiencing it.,1
2023,Very hard to update this app for good one week.im just tired,4
2023,Poor app since I change my device it has been difficult to activate the app. Always getting error message (unable to load consent form) please resolve the issues.,1
2023,I don't have visa debit card,5
2023,Nice.,5
2023,Thanks you unquestionable God,5
2023,That's one of the best banking app. thank you first bank,5
2023,"I can't even recharge airtime not to talk of top up my Data, I can't print receipt and it is not able to be screenshot if you try to...😔😔😔 Improve on these please",1
2023,Fast response and easy to use. Great 👍.,5
2023,Why do I have to always put otp to carry out a transaction?? That's stress when you've lost your number linked to the bank.,1
2023,Thanks for your support,5
2023,GREAT 👍,5
2023,It's not even working on some android phones... Very bad app,1
2023,Very good But it was having issues yesterday I have to uninstall it Befor it start working today Make it able to hide the balance,1
2023,Good,5
2023,"This app used to be great, now it's not opening at all",2
2023,Great experience,5
2023,Very fast,5
2023,Fantastic,4
2023,Great,5
2023,"This new update is a nightmare. The app takes ages to lunch and when it finally lunches, to login becomes another problem. I have not been able to login for days forcing me to use USSD which is very limited as I can't even print receipts! What's the point of updating the app when it gets worse each time? It's a nightmare.",3
2023,I could not open the app cos there was no otp sent despite repeated request and the app kept asking me to enter the otp sent to mail or phone registered with the bank,1
2023,"Very poor and frustrating asf, I wish I can add 0 start",1
2023,Thanks for this app is good,5
2023,This app is very difficult and inefficient. I have not been able to open the app or upgrade the app on my phone.,2
2023,This new update takes too much time to load. Please resolve this immediately. It is really frustrating,3
2023,"My app is closed, I can't make any transaction",1
2023,Superb,5
2023,Limit cannot be increased it's very annoying,1
2023,"I have always known FBN was a terrible bank, looking at compliant from Friends. I decided to join the bank for testing purposes, it turns out the rumors were true. the app sucks. You have to try several times for just basic transaction. It's error filled. Couldn't even load account to debit. If you are a business man, this app is sure to make business transactions rough!",1
2023,"Beautiful app, it's doing great just that I have to patiently wait for it to open after many time of trying, pls do something about it.",5
2023,Good,5
2023,Basically the worst bank right now you can never depend on first bank in Tim of need. Please just help yourself leave!!!,1
2023,"After updated to this version,the app failed to work on my phone,stating that the app will not be install on rooted or jailbroken devices.Kindly check this problem.",1
2023,This app is so very stupid it can't even work on my phone 😡😡😡😡,1
2023,Are you guys mental? What do you mean I can't use your app with USB debugging enabled? Are you high? Who authorised this update? What do you think you're trying to defend against? Don't you have better ways of doing it?,1
2023,Worse banking app ever🙆,1
2023,The worst vision ever.. I can't do my normal business with this app.,1
2023,The one star is for allowing me to make a transfer and see my account balance...,1
2023,"I changed phones and tried to login again, but I can't, OTP never came.",1
2023,"Try to update this app to new and better interface. More so, the account balance needs to be masked. Not when you login to the app, your account balance will be visible to someone sitting by your side. Work on that. I will rate your stars when, I see that improvement.",1
2023,Good,5
2023,Worst app on play store,1
2023,This app made me regret opening account with first bank. It keeps loading without opening and some options like select bank name when attempt to transfer is also not resonding.,1
2023,The app is always prone to network glitches. Capable of leaving u stranded and embarassed at payment points,2
2023,Recently it doesn't allow me to select bank when I want to make a transfer to another bank,5
2023,the app just decides to give me unexpected error when I most need it...tells me network error when I have clearly good network..is a bit slow,2
2023,What is going on I can't open my app,2
2023,"I uninstalled this app and installed it back instead for it to allow me login, they are asking for my atm card and I don't have it",1
2023,"For the entire day, I have been unable to use the First Bank Mobile banking App. Additionally, for over two weeks, the mobile token app cannot work for me to increase my daily transfer limits. It's a shameful thing to behold. Even sending a feedback in the app is a waste of time. This app and the bank doesn't deserve even half a start",1
2023,Bad bad bad bad.. Sometimes application doesn't work for days! I have tried using several network providers so it's definitely the software itself. This really needs a lot of work because how can I not be confident I'll be able to make a transaction in a public place??? So embarrassing!,1
2023,this is the worst banking app ever!,1
2023,"When you need it most it doesn't work. It keeps loading and eventually says ""Network request failed""",1
2023,Please help me I can't use my ussd to open my account/ I don't have access to my ussd again,1
2023,Bad App. Always crashed,1
2023,"You have to upgrade your App, you have to enable us to regenerate Transaction receipt your bank always at back",1
2023,I wish I could give a half star. May this app not happen to anyone who has an emergency. Extremely frustrating to access most often than none. Upgrade making things more difficult.,1
2023,"This has to be the worst upgrade ever!!..The app keep crashing, unexpected and network failure has occur..I had rely on ussd code...Pls downgrade to previous version. It was more smooth in operation and doesn't crash.. I hope your team of developers read this and make the necessary corrections!!",1
2023,Very trashy and buggy app You literally never have any network Would not recommend to my worst enemy,1
2023,Good,5
2023,Saunusi dahiru,5
2023,Love 💓,5
2023,First bank application,5
2023,Very bad app 😩,1
2023,"Pls what is wrong with first bank app,its telling me can't operate on jail broken device,what does that mean?won't u fix this app?why can't i open the app again,u guys aren't doing ur work at all,i can't receive alert,i can't send money,pls do the needful",1
2023,Like why would I be trying to use an app and it's closing 🤦🏾‍♀️. It's too frustrating please that should be checked,1
2023,"It's a bad experience ever, so terrible",1
2023,Nice app,5
2023,Why this apps will not existing my phone sunsunm galaxy s7,1
2023,The app suddenly stopped opening. As a result of this I've not been able to carry out any transaction for a couple of days now. I was instructed to update. I've updated. It is still not opening. What should I do?,3
2023,"the app. is good but, sometime no work fasted",5
2023,Terrible! TERRIBLE!! Terrible!!!!,1
2023,Money,5
2023,I love this app,5
2023,1Let us be able to download transactions from history2.why did you remove the fingerprint login on the new update?please add it 3.says no internet connection most of the time even when there is. The above was my previous suggestion. I gave the app 2 stars previously. After the new update I expect things to be different but it's still the same. Pls what's the use of the new update? I don't understand. -You can't download receipt from the history. The app is too poor. - can't also refresh page.,1
2023,"The apps keeps stopping, I have to uninstall itand download again, to see if it will work",1
2023,Okey,5
2023,"After updating it recently, I found it difficult to login. Telling me, there is a debug and so the app can not be operated in my device. It is frustrating. It wasn't like that before I updated it. The app I have been using for years now misbehaving after the update. Why? Please find solution to it oo",1
2023,Problemtic,1
2023,In the past three days it's been difficult using the App,5
2023,Will i call this app sheet. Just that the app is old and i update it since five days have been facing it and i have transactions to do. The app keep showing error,2
2023,Am a teacher,5
2023,You guys are doing us proud,5
2023,"I have been trying to open the first bank app, but couldn't open",5
2023,This app is fond of freezing and being totally unavailable. Quite predictably unpredictable really. Do something about it. I will give you just 2 stars because when the app is up and running it does what it does.,2
2023,Great,5
2023,The app did not open for update,3
2023,Very efficient and reliable,5
2023,it a very good bank 🏦,5
2023,Extremely safe,5
2023,Working well for now.serving it's purpose,4
2023,"Had a wonderful Customer service experience today at Firstbank close to Mile 12 in Lagos. From the security teams, to those officials inside, to the customer service agents, they were just too good. And the way they addressed the customers with respect is thrilling. Wish all CSX could be like this...😍",5
2023,This is the worst bank app in Nigeria. Why does it take hours to open? It's very frustrating.,2
2023,Awesome. Thanks to first Bank. Almost all done without visiting the banking hall.,4
2023,Please you need to improve more. I can't even see my transaction history,2
2023,Toker,5
2023,"I can not transfer money through my app. When I click select acct to transfer, it just becomes blank",1
2023,Good,5
2023,This app indeed is a downgraded version. I have not been able to complete any transaction satisfactorily since I did the upgrade. I wish I have zero star.,1
2023,the best so far,5
2023,Good,5
2023,Bad experience because I don't have chance to transfer money and see my history statement Please help us upgrade your app,1
2023,No longer working on my phone,1
2023,"The app hasn't been working for days, I got the latest update, and it's telling me the app doesn't work on a debug enabled device. Meanwhile, the setting has been enabled on my phone for a long time. Even after disabling it, the app doesn't function properly. Please fix this.",3
2023,My app is not opening again. Why?,1
2023,Pretty good,4
2023,I need this app,5
2023,Poor at the moment,1
2023,FINE¡,5
2023,Very poor,1
2023,"I am yet to discover the truth, but through my usage some years back i gave pass mark",3
2023,Why can't I log into my account and there is no update in view is been a nightmare since on the 25th of October.,1
2023,Superb,5
2023,I store The is didn't work on net,5
2023,Superb,5
2023,"Very good app, helped me a lot to carry out transaction",5
2023,Superb,5
2023,It's not working in my Huawei y max,1
2023,Why is it difficult to remove the old debit card and insert the new one? I am having issues on what to do! No options available to do this!...I need help,2
2023,My firstMobile app suddenly stopped working.I could not log in at all. I deleted and downloaded a new one and had same experience. Am about to download again after 3 months. I hope it works this time because I can't imagine making a trip to the bank just because of my mobile app,1
2023,Not so smooth. I have been having difficulties logging into my account for upto 48hours now,3
2023,"Ever since I started using this app , I have not encountered any problems First really be doing a good job 👍",5
2023,Best,5
2023,Mohammed kyari isopod,5
2023,Reliable,5
2023,First bank is frustrating me over a week plus I have been trying to update the app but it not working they keep telling me pending till when 😥 the most annoying part is that I can't even login into the app again please I seriously need help,1
2023,My app has not been opened,5
2023,My phone device cannot be operated or jailbroked device,5
2023,Difficult to update the first app,1
2023,My phone is not open this app why,5
2023,This is the worst app update!,1
2023,I love this banking app and the way it's strict with it transaction so that people won't be able to take your money without your knowledge,5
2023,I have been trying to open my bank app for thr past 3 weeks now and its been saying invalid login pin. And i can not make transfer. Pls do something about this,1
2023,Nice,5
2023,"Stop this your loan pop up on your app whenever I launch it. I wanted to make a transfer, and your app is showing me this stupid pop up for loan and won't give me an option to discard it forever!!!!!! Remove it please!!!",1
2023,"I WANT THE DEVELOPER OF THIS APP TO LOOK INTO MY OBSERVATION/SUGGESTION There are times I make transactions because the network server of this app is sometimes bad the app fail to generate receipt, I would like this app to have an option of where we can regenerate receipts of previous transactions. This would be much appreciated. (still rated 5 starts)",5
2023,Worst app ever,5
2023,customer FIRST,4
2023,Good app indeed,5
2023,I am very love it,5
2023,Great app,5
2023,Ok,4
2023,"Every other thing I use is okay except for the inability to download receipts of previous transactions . Once you are unable to get receipt at the end of a transaction , then you will never get it again. I noticed other reviewers complained of same thing . Please look into this.",3
2023,Very easy and safe to use,3
2023,"I'm Unable to Use App, Feedback i get are Unfortunately First mobile has stopped with No detailed Reason.",1
2023,Very interesting,4
2023,It's okay,5
2023,this is one more,5
2023,"We'received sorry,this app can not be operated on Debug Enable Devices. To continue using the app ,please disable the USB debugging mode from developer settings on my device. I have tried that and it is still not disable or clear data",2
2023,I bought a new phone but I cannot log out from the person account to my own,1
2023,I've been trying to activate the app in my new phone but it hasn't been working. The app keeps stopping,1
2023,Nice,5
2023,The best,5
2023,I cant get receipt after payment.,1
2023,"The app no longer generates reciept, very frustrating",2
2023,Activate my firstmobile app,3
2023,I can't register a new device.,1
2023,Not updating I'm so disappointed,1
2023,Good,5
2023,I just updated it and it is saying I should disable debugging mode from my device like what does that mean?,1
2023,App not working again,1
2023,Very slow,3
2023,"It help me a lot, thanks",5
2023,firs,5
2023,Ok,5
2023,It is very convenient and fast.,3
2023,App is so broken these days,1
2023,"Very stupid app, was working well, after I updated it, I can't even log in anymore. No option to log in. It keeps telling me I'am already registered but I can't log in! Wish I could give 0 stars!",1
2023,The app is too bad. A nightmare for the users. Pls do something.,1
2023,Can use the app,1
2023,Network issue always,1
2023,"I commend the efforts of those working hard to keep this app going. It was very helpful at first, but now, it has become completely useless. I am unable to make transactions on the app. It is deeply frustrating. Please find a solution to this problem. Thank you",1
2023,Bad,1
2023,Be like palmpay and opay,5
2023,good,5
2023,Am really enjoying the application,5
2023,Good,5
2023,Too poor,5
2023,Huawei,1
2023,Epileptic,3
2023,Lately the app has not been opening.,2
2023,"I only give this app a star because have once enjoyed using the app. But not anymore. I can't even log in again. Pls, just rectify whatever it is .",1
2023,The app is much improved compared to months ago,3
2023,My app no longer opens,1
2023,This app is totally rubbish!!!!!!...i can't even make a transaction...it keeps telling me special character not allowed...who charater help sef!!,5
2023,Good,2
2023,Satisfactory,5
2023,This is the worsed banking App I have ever come across in my whole life. So disappointing and annoying. So useless,1
2023,My first app not opan,5
2023,"The app is basically useless, how can an upgrade be worst than the previous one",1
2023,"Not working good, transfer unsuccessful",2
2023,Very important app,4
2023,"Erratic...sometimes,can't 'open' when you need it most",2
2023,"I'm having difficulties to update this app,network failure",3
2023,"The updated app is not working fine, i regret it.",1
2023,First bank is trusted,5
2023,"This app is bad my transfers are not going through it always says transfer not permitted or transfer unsuccessful and it is not making things easy for me,am a student and I don't have anything to eat since two days now I can't collect my money from the bank and I keep trying this app is not going through have mercy on me oooo ejoor",1
2023,Marvellous,1
2023,This new updated app is out of it. Worst and too much ads,1
2023,"First Bank have one of the worst banking app, why will you give room for review since you know I can't work on your app or listen to your customers complain, because I was making another transaction today along the line your network has issue but the money has gone, but I can't generate receipt, u are not allow to screen short. This is rubbish, people has been complaining but first bank been one of the most useless app, don't want to change. U people should continue till you close.",1
2023,What is this rubbish with not being able to use this app if USB debugging is enabled on my device. I should quit software development to use just one app? I this what security means to you? I should be handicapped because of your shortcomings?,1
2023,Awesome👍,5
2023,I love it 😍,4
2023,Can't update the app,1
2023,Very good,5
2023,"It's very good. And friendly. But I have been trying to update it, but to no avail.",5
2023,Very fast and reliable financial app.,5
2023,"Most times I can't even login to the app, especially when I really need to",1
2023,Not working can't be accessible,5
2023,"Has to be top contender for the worst banking app on playstore. As expected the bank has refused to upgrade it's services. Still stuck in stone age with very little care to customers' needs or opinions. The app fails at basic level. Most times difficult to login. Deductions from failed transfers with no refunds. Can't print receipt after exiting transfer successful page. Can't access linked accounts of same bank. Loan access is there for design, it don't work. Kudos for making the worst app",1
2023,First bank charges are too much that is my problem,1
2023,Good,5
2023,Good,5
2023,"Have been complain through the app channel of my money debited and not reversed since 8th of July 2023 and sending mail to the bank complain unit ,even visit Head office in Marina Lagos as well and till date no reversed pls you people should reversed me back my money ooo",2
2023,Da kwau,5
2023,Isn't Opening fix it,1
2023,I keep getting version 2.9.5 from the app store instead of 2.9.4 which doesn't work on my device. was told by customer service to get another device haba na,1
2023,The app is very good,5
2023,Nice,4
2023,"Too poor, app not opening",2
2023,"Reliable. effective, efficient and easy",5
2023,"Make using your app a better experience for customers, there are many features on your app but only a few works. The worst part is the receipt, once you are through with a transaction you can't download a receipt again even older ones. Other banks app are able to do this seamlessly and without glitches. I like the bank but you guys are making banking a hell, with your app.",1
2023,It work perfectly and accurate with no failure in transaction.,4
2023,An Excel app.,5
2023,I can't even login,1
2023,This app is the worse banking app I ever used.,1
2023,i can't enable my app,1
2023,This app is by far the most useless banking app right now in Nigeria. Why the upgrade? You upgraded an app and customers can't log in?? First bank you're incompetent for real. Fix this nonsense issue. I can't even access my money. What kind of nonsense is this? This bank is unreliable.,1
2023,Nice app,3
2023,My favourite bank 100%,5
2023,Nice,5
2023,This app is nothing but nonsense,5
2023,Fantastic,5
2023,I can't even do transfer... Only getting transfer unsuccessful and duplicate messages. I regret using this app,1
2023,Was easy,5
2023,This is the worst bank app ever.,1
2023,Transaction history is a nightmare on this app. Even to request for email history of transactions doesn't work. You guys need to wake up we are not in stone age anymore,1
2023,Please my first bank app know gree me open since yesterday..it write me we r sorry.. thanks,1
2023,No star for this nonsense app. It won't even start,1
2023,Interested,5
2023,VERY ICE AND HELPFUL.,4
2023,Good app,5
2023,Good one I'm,4
2023,Why this App is always failed while process then it will Logout by itself,3
2023,Superb,5
2023,Worst Banking App Ever... Pls give us back d older version and take Your updated Version. Very Faustrating,1
2023,Aminunauo,4
2023,Firstbank are the latest criminals in Nigeria. Transfer unsuccessful but later they will take the charges and not refund it back to your account.,1
2023,Fine,5
2023,Awesome,2
2023,Good,5
2023,Easy and reliable way of banking,5
2023,The bank app is not useful. It keeps getting worse. Very terrible,1
2023,Nice,5
2023,"It's okay, but for sometimed receipt generating.",5
2023,The app is not opening. What's my OTP?,5
2023,The app always kick out while in use,1
2023,favourbundle,5
2023,"The app was good before but since I update it,I can't open it again almost a month now",2
2023,Excellent,5
2023,The most stupid app I have ever seen,1
2023,"I don't enjoy this app, it has been constitute nuisance ever since i download it.",1
2023,"I just update the app on Samsung galaxy s9 and the app start telling me ""this app cannot be operated on rooted or jailbroken devices! What's wrong?",1
2023,"I want to use the app in my phone Adjust nothing, Adjust pan",5
2023,"First bank na king to other bank, Nice App great one.",5
2023,You will regret installing,1
2023,I can't use this app,5
2023,Amazing,4
2023,"So horrible, main reason I prefer some online bank... to Firstbank. I can't even get it running on a new phone. I wish I could give no star. I don't know what this app is still doing on playstore.",1
2023,Splendid,5
2023,I'll give 3star because my loan request was not granted..,3
2023,It's very easy to use and reliable,5
2023,Nice experience. Only that some times network used to be bad.,5
2023,very grate,5
2023,"This app is a complete mess, logging in the app is problem, always saying network failure or request failed And yet other banks app will still open. This is a total trash. I regret putting my money here. I've missed several businesses opportunities as a result of this app failure. I must close my account with this bank. Very useless",1
2023,Keeps showing “network not available” Please fix this issue ASAP,1
2023,"A loyal customer. I am pleased to provide a comprehensive review of my experiences with this financial institution.First bank staff is not only knowledgeable but also consistently approachable and courteous with their commitment to Customers service. First Bank's digital banking solutions have been a game-changer for me. The mobile banking app is intuitive, offering a seamless experience for a wide range of banking transactions. As a customer, I appreciate being associated with a bank like FBN",5
2023,This app keeps stopping on my phone,1
2023,Excellent,5
2023,"This app is officially the worst bank app in Nigeria. They will pay a rich kid that has 10% knowledge of app dev to develop an app for their entire customers. Three phones S23, Infinix Note VIP and Xiomi but non works, app can't connect online. Funny dumb part is app loads and says ""Accepting user agreements"" without asking.",1
2023,Am really enjoying operating through first bank app,5
2023,Very poor,1
2023,"I keep wondering what these people are updating everytime. Yet, they force you to update the app even when you are comfortably able to manage the current version you are using. This is what you get when a big, rich but old-school bank keep hiring learners as developers because they are so selfish and self-centred that they want you to believe they can't afford to hire reputable senior developers. NONESENSE!!!",1
2023,Give us option to enable and disable Screenshot. I cannot screenshot any transaction details while in the app. Sooo bad. This is the only reason why myself and my friends don't use first Bank again.,1
2023,This bank is scamm scamd because I can't withdraw my money I'm visiting my branch to resolve me did not you people be careful,1
2023,Good network 👍,5
2023,We're sorry This app cannot be operated on rooted or jailbroken device. Why,1
2023,It's very good.,5
2023,Nice app,4
2023,"updated this app today after 6 years and couldn't login, It's showing error. i can only do quick transfer. Please get good engineers to solve the problem. Everything in Nigeria is a hustle, you guys make life difficult for Nigerians",1
2023,To log into the app nowadays is becoming something else.,2
2023,good,5
2023,The loan option doesn't work on the app. I have tried several times but to no avail. I also use the code but it couldn't yield positive results. But it was not like this before.,2
2023,Best,5
2023,"The application is going good and I really enjoyed it, But the only problem is when you want to download the previous transaction receipt",5
2023,App unable to install in Samsung galaxy s7,1
2023,A major problem with the App is that you only have a chance to download and save receipt of a transfer when the transaction is successful. Once you close that window you cannot reopen or generate/download receipt for that transaction. You can see it in transaction history but you can't download the receipt. Something needs to be done about this.,1
2023,"First Bank should improve on their FirstMobile app network, the network sometimes takes a longer time to open all because of network, aside that I enjoy their services and I'm always sure of downloading my receipts after each transaction.",4
2023,I thank God for everything going on with my life and my friend and for everyone how love me,5
2023,"First Bank, first mobile they are good.",5
2023,This Nice,5
2023,Ecellent,5
2023,"Terrible bank and app,horrible,money keeps disappearing without explanations,won't recommend it to anyone,can't even log in now,keeps closing on its own",1
2023,I want to use the accoun but it is not loging,5
2023,Very user friendly,5
2023,First bank app is terrible,1
2023,godd,5
2023,HUMANITY NEST,5
2023,Worst bank App,1
2023,Best money service,5
2023,"I want to make transfer today,I was told to update the app by the system, offwhich I did and it was successful.After that I made the transfer and it was successfully also,But I'm unable to generate the receipt, I'm unable to share the receipt also, not to talk of downloading of that particular transaction.This is the most worse MobileApp I will ever come across in my life.Yes I said it.",1
2023,Awesome,5
2023,"It's the worst app ever. It's obvious that if you fail to print the receipt immediately after a successful transfer, you can't do so again.",1
2023,Nice one,5
2023,"I Have changed my phone, but is difficult to get App to a new phone",5
2023,The app is just a little helpful that's why I gave you a star,1
2023,Nice app,5
2023,Excellent,5
2023,"Perfect in their transfer, fast, smooth, quick,",5
2023,Update,1
2023,"The app is one of the best bank apps I've seen, you people are trying with the updates, keep it up 👍",5
2023,Is not opening,1
2023,It's the best,5
2023,Help me disable USB debunging mode,5
2023,I have been installing this apps almost 5times but it refused to logging my account,1
2023,I can't log into my first mobile app I opened the play store to upgrade my first mobile app but it's not helping either. What do you advice me to do.,4
2023,Oookooooooo oo oo okooooooooll oooooooooooooooooooolo oooooooookokllollol,5
2023,Superb,5
2023,"Whenever I open my app I keep receiving the below message: ""This app cannot be operated on Debug Enabled Device. To continue using the app, please disable the USB debugging mode from developer's settings on your device."" Developer, please do something and my rating would improve.",1
2023,The irony of First Bank is its being the actual Last Bank. How can such a useless bank claim to be First when it removes all my money overnight from my account? I'm done with you guys.,1
2023,Fast money transfer,5
2023,This app is a nightmare to me right now i have the app in my but it can't open and has been telling me that the app has stop working and even all the transactions i have to make have been pending since Saturday,1
2023,I love my Bank ❣️,5
2023,Pls do something about this ur app dat takes decades to open or not even opening at all. What if one is in an emergency? Haba!!! 2) the application usually cuts off my internet linkage most times when u are using it thus making it a herculean task to get a simple transfer done. I have a very solid internet linkage. Saving beneficiaries in other mobile apps of other banks is very smooth & direct. Pls do smthin about these frustrating issues with this ur app. & go thru pple's comments to help,3
2023,Superb,5
2023,I can't download the receipt after transfer. No transportation history the Statement cannot be generated through email.,1
2023,Nice,5
2023,I can't open my app,1
2023,Excellent,5
2023,BAD. do not use this app please Do not use. It has very poor services. I'm very disappointed in first bank. I wish I could give a zero star,1
2023,It no working on my phone,5
2023,Good,4
2023,Good,5
2023,"A very poor app, receipt can't be downloaded. Wrong dates",1
2023,Network failure Always,5
2023,My app isn't opening,1
2023,Komai yayi kyau amma gaskiya Inada matsala anmin sata da sunan chagis,5
2023,Very good,5
2023,While the app is not working in my phone,5
2023,Very reliable in banking,5
2023,The stops each time i try to register or activate my existed account,2
2023,Not opening sometimes. Always having network problem.,1
2023,Good,5
2023,Worst banking app ever Whenever a transaction shows unsuccessful you get debited and I can't get a transaction reciept,1
2023,Good,5
2023,Good,5
2023,The most frustrating bank app I have ever had to use,1
2023,Good,2
2023,Superb,5
2023,So loving,5
2023,Good and amazing,5
2023,It was good app,1
2023,"from the terms and conditions screen, I'm redirected to the login screen... instead of the registration screen. please can this be looked into? This has not been resolved",1
2023,Superb,5
2023,Superb,5
2023,"This app has so many issues, you can't reprint or generate transaction receipt a minute after the transaction. Almost everyone here is complaining the same thing over the years and nothing has be done about it.",1
2023,This app works every eke market day. An ignominious representation of a supposed prestigious institution. Fix up! Update: Shame on first bank for stressing my life. Shame!!!!,1
2023,It's nice,5
2023,It's really sad to see this app. disappointing all the time as if they don't have Engineers who are supposed to be managing the app.,2
2023,Good,3
2023,Good,5
2023,Perfect okay,4
2023,I cant register a new account. It keeps taking me to the login page instead of the page to activate anew,2
2023,Superb,5
2023,I can't even login this app is useless,1
2023,Very well and v,5
2023,"Very frustrating app. When you want to make a life changing transfer, it fails.",1
2023,I have been trying to open this app but he couldn't,1
2023,"Currently, you are now the worse bank in the country, i regret banking with you, just all me to move my money out, am done. Since 2 days now you keep saying daily limit exceeded, where as i have not made any transactions Please allow me, your branch in my area is not even working, dont frustrate me further. No star for you",1
2023,Please what's all this transaction failed issues which now progresses to 'you have reached your transfer limit' and yet I still get debited later . Please this issues should be fixed because I have lost money cos of it.,1
2023,Not accepting finger print,2
2023,"Amazing features, easy to access, and fast",5
2023,Adepoju Elijah Rasaq,5
2023,Superb,5
2023,Great,1
2023,Nice one,5
2023,"It's a nice app, it has never failed in any of my transactions, the only issue I have with it now is that since my last update, I have not been able to save the receipt of my transactions after downloading it.",3
2023,"Pls fix this. I'm done with this bank. How can you be taking out charges when transaction fails and not reverse the charge for the failed transaction. I can see that firstbank is unwilling to change, so I'm moving on.",1
2023,Wonderfully working,5
2023,Open first bank mobile app,5
2023,Most useless app. Not worthy of a bank app.,1
2023,"This is singlehandedly the worst banking experience I have ever had made into an app. It is so irritating to use, these days I try my best to use it as little as possible but even at that it manages to make our short interaction horrible. I'll start with the transaction limit, why am I unable to transfer more than 10,000 from my account in a whole day. In this economy where that amount is worth almost nothing if I need to send money elsewhere in a bind all I get is 10k.",1
2023,Why can't I generate receipts of previous transactions? Come on you can do better than this. So annoying,2
2023,"your giving the best, keep it up",5
2023,Excellent,4
2023,"Dear,first bank i apply my loan by opay ,what i meant my n,g,o laon ,iapply it the laon to rement in bank and to convite to be rist to apay in opay,and ineed laon in time because of my project, and ineed to collate my world bank atm in your bank ,and opay vise card in your bank ,thank you very much",5
2023,I can log in my app oh,3
2023,It has been so fustrating that my app stopped downloading receipt after a succeful transaction. Please what can be done?,1
2023,"I can't open the app. Error: failed I have updated the app, and I am still getting same error",1
2023,A very good App. I therefore recommend this App for any one looking for urgent financial services.,5
2023,"Doesn't have option to logout of device totally for new device registration or new user login. Once registered to device, if uninstalled, everytime you reinstall the app it automatically opens login Page to the last account used instead of giving option to login or register as new user. This is not a safe security feature, work on it. Ask me why it's unsafe if you think it's safe.",1
2023,Slow network,2
2023,Meets my expectations when needed.,5
2023,"The apps takes forever to load and it will be good if the balance in my account can be hidden, like the eye icon option so that my account balance does not show immediately I open the app. It's not nice opening your app and everyone can see your account balance, there should be privacy. Please you people should put that eye icon that is usually in other bank apps, for opening and closing of account balance. Thank you.",3
2023,"This app is indeed a nightmare. Wish I could give 0 star. Aside transfer and pay bill, nothing works. You can check statement history. Worst part, you can't even download your receipt once you are out of the payment interface that says successful. Another terrible part is trying to authenticate the app with a new phone. You'll have to visit the bank if you don't have ATM card. I just wander what they keep updating. Each time you see an update and you do it, nothing changes.",1
2023,Good,5
2023,"First Advance always failed as anytime u need it is either u are asked to contact customer service after the customer service will tell you ""everything is ok with the Account"" and yet the app will still not progress even if u update the app still the same pls . Very disturbing",4
2023,Download,5
2023,Is not good oooooo,2
2023,"Very poor app, I couldn't download receipt for transfers and the recipient account number is not showing on the transaction details, yet you can't do screenshot on the app. Worst mobile banking app",1
2023,excellent,5
2023,It is a very nice and helpful app But when i tap save beneficiary when making transfer it does not save unless i explicitly save it under the beneficiary section Kindly work on that,3
2023,"I can't log in to this app after I activated my device with my card details, it keep going off when I try. Now how do I deactivate this device with the account and try logging in with another first bank account detail?",1
2023,Good so far but you can do better. Please keep making the app convenient and easy. Thanks,4
2023,Excellent work,4
2023,Very cool and convenient way to carry out various transactions. I enjoy each update.🤗🤗👍👍,5
2023,Am unable to use my app since morning and it's after 8 p.m. It's not opening and am not receiving any alert messages sent since morning,1
2023,The app is very good but the only problem I have is that I had mistakingly deleted the OTP code on my phone How can I generate it back.,4
2023,I can't access my account again with my fingerprints after updating it please Work on this issue,1
2023,I appreciate your help with this and I will see all my money for the people act as much as possible thanks again,5
2023,"I can't login whole day! I have not experienced bad transactions as much I do since this last update. And no option to print receipt expect on point of transaction??? Common this is a digital age, I can't login in my app through the whole day and I am using this for businesses daily.",2
2023,Good one,5
2023,Good,4
2023,"This App is frustrating,I changed a new phone and have installed yet I can't operate in the new device why?",3
2023,Superb,5
2023,"Abeg first bank, you guys should create an opportunity in the app to download receipts of successful transactions..other small small bank apps dey do am, opay dey do am, palmpay dey do am , owna be FIRST bank, abeg make u guys dey do am too",1
2023,I can't get a comprehensive statement of account on a time range. I am not happy. App is not reliable. I have lost too many business deals because app will fail to login.,1
2023,I can't screenshot the receipt...and the transfer is always unsuccessful Please help us find something to do about it.,1
2023,"There is a huge improvement over the years. Kudos to the app developers. However, there is urgent need to upgrade to the version that will enable users to revisit a particular transaction and generate the receipt even after previously closing the app. It makes the app smart.",5
2023,"First mobile has been the best ever since I started using bank apps,smart ,fast and reliable anytime",5
2023,The app is lovely,5
2023,I like this app but since i updated the app start to misbehave the told mew to reset my secret answer that i forgot,1
2023,"This app is one of the most terrible for any bank. Gosh!! To register alone, it keeps crashing!!. SMH!!",1
2023,Good hap,5
2023,"Good,but can my details be saved here for me",4
2023,It's a great app but it does not generate receipts of previous transactions. You all have to work on this because some transfer gets declined and you end up getting debited,4
2023,Slow,3
2023,Nice mobile banking app,5
2023,The app keep stopping any time i try to open it I have to uninstall it back,1
2023,"IT IS NOT INSTALLING! I HATE THIS APP! Very useless app! Kai! I changed my transaction pin when I got a new ATM card, and I have been trying to put the pin so as to make transactions, it keeps saying, my account has been restricted for using the wrong pin! My pin is correct coz I used it to withdraw some cash ! I tried to reset the pin here but it still didn't work! They were asking stupid security questions which I answered correctly, still it didn't work! VERY STUPID APP! PLS CHECK IT!",1
2023,"If there is anything lower than one star, then I will give it cos why will this app not work on the latest Samsung??",1
2023,Works perfectly,5
2023,Good,5
2023,This App is frustrating.,1
2023,I can't even keep the app long enough to register,1
2023,Too bad,1
2023,Awesome,4
2023,"The app cannot generate receipts after logging out or receipt of past transactions, it's a bad one. Also, multiple transfer at a go can be introduced.",2
2023,Tolll,3
2023,"Terrible experience, got the new update today, can't even login anymore... Make una just open fan and leave App",1
2023,Amazing 😍🤩😍,5
2023,I love this app,5
2023,"Honestly, I don't understand if the programmers are going forward or backwards. When I saw that there is an update, I became happy, hoping that it's an update that will ease stress on customers. Why did you disable customers from generating receipt of transactions previously done?? Just so annoying. People can't also generate statements on the go, unlike that of other banks. You people should do update that'll be very beneficial for all. Thank You.",1
2023,Great,5
2023,GOOD AND AWESOME BANKING,5
2023,"I updated my first bank app now, immediately I finished updating, it can't open. It is serious mess for me updating the app",1
2023,Refuse to open,1
2023,This new update keeps stopping in the midst of transactions...please try to fix it,2
2023,"It's not too bard, but I have been suffering from you people since January till now I haven't been able to access the first advance as a worker, something I have been using for years now all of the sudden, it stops working and I have done everything the bank said I should do, but all to no avail.",5
2023,Please how do I remove the USB debug from the phone to enable me continue with the transaction. I can no longer access the mobile app after update.,1
2023,Unable to download app even though it's compatible,1
2023,OK A@2@!2@AWAW,1
2023,Why can't I make transactions?,1
2023,App constantly fails to open,2
2023,It's a really nice app...it's has been so helpful in my business,5
2023,Joyful always and friendly,5
2023,I can't use your app for 2weeks now it's showing me transaction not permitted Why? This is really messed up and bad,1
2023,I don't understand why I can't open my app because your developer discover my phone has developer settings on.,1
2023,App takes too long to open apart fro network,1
2023,My experience of it.helps me to receive money,5
2023,Very poor network.. always dul,1
2023,good,4
2023,Cool,5
2023,"I'm trying to log in my App, But this what is showing me. You have reached a maximum device of 10",1
2023,Nice,5
2023,BEST AMONG D rest ALMIGHTY ALLAH GOT UR BACK ALLAHUMO AMINNN,5
2023,It's a nice a experience using the app. I entreats you to try it and your experience will never be the same.,5
2023,I can't see it in my profile,5
2023,Why can't someone screenshots the transaction made on the app....you people should work on it,1
2023,Ok to start Prefer than ussd,5
2023,Nice app highly recommended,4
2023,I don't know what happened to my bank app oh,5
2023,This is by far the worst app I ve seen. Keeps shutting down on me even with the updates.,1
2023,"Seen several Bank apps,no offense but this is the worst of it all.",1
2023,Yeah,2
2023,Great App,5
2023,It used to be possible to generate a receipt for a previous transaction. I haven't been able to do that for months now. It is a huge inconvenience to only give users one chance to save or share receipts.,2
2023,Nice app,4
2023,"Hello there, while trying to login. I encountered an error message which said this app can not work on debug enabled devices. I also need my phone to do debugging and I cannot because of the first bank app and go and disable it. Is there a way to return back to the previous version until you sort out whatever issues is on the app because I use the firstbank app almost daily.",3
2023,Fast...,5
2023,Excellent 👍,5
2023,You need to make it possible for customers to open business account on the app. And the receipt 🧾 of transaction should be allowed to the downloaded at any time and not only when you carry out the transaction only,1
2023,I like it,5
2023,"Low quality app during was first bank app to me during cashless policy because when I was trying to use their ATM card for payment my account was debited but the person I was sending money to was not credited. But fast forward to after cashless policy, the app is doing pretty good.",3
2023,Very useless app,1
2023,Good bank,5
2023,This app is gradually approaching useless category.,1
2023,I'm unable to update my mobile app,5
2023,"This app for some time now i can't use it, it keep on giving me problems. Last time it starts showing me something like..this app cannot be operated on Debug Enabled Device! To continue using the app, please disable the USB debugging mode from developers settings on your phone. So all the transactions i wanted to do through app cannot be achieved. I need advise on what to do. Thank you.",4
2023,This app isn't working properly and anytime I open the app it just show 'This app can't work on emulator or simulator' I don't why it's showing that.,1
2023,"A very useless app, this will be last i will keep money on these my account if the app eventually opens.. The app ain't even qualify to get zero rating, probably something worst than zero if there's any",1
2023,Payment,5
2023,Firstbank app is waste of space Thank God for opay if not transcation would have been difficult ..,1
2023,I've bad experience on my app honestly trying to install but not opening,5
2023,Its more fast and secure,5
2023,App doesn't open. I don't know what's wrong with it.,1
2023,I feel safe,5
2023,Best bank app so far.,5
2023,User interface Experience is low for me,1
2023,"I really don't understand what's wrong with this app, I've been trying to login into my account, but it's said this app cannot be operated on debug enabled devices. To continue using the app. Please desable the USB debugging mode from developer settings on my device and I don't know what to do, please kindly fix this issue in time because I'm tired and fed up with this app",2
2023,This is update is absolutely nonseane. Why did u guys remove fingerprint to login and to authorize a transaction. This is so bad,1
2023,The fastest in transferring money,5
2023,"How can I complain to first Almost 10,000 has been reduced from my account without any specific reason",1
2023,Not going,5
2023,What going on? Not logging in anymore,1
2023,Thanks so much,5
2023,"After updating this app now i can't use it again it was telling me to use USB debugging,, please how can i go about it please u guys should fixed it",1
2023,Why can't I login With my app I have been finding it very difficult to login.,5
2023,The app is rubbish,1
2023,"Horrible, for days now the yellow loading gif has kept loading on each attempt to login, only to return network issue at the end. You can't depend on this app for emergency. The issue of getting transaction receipt from the transaction history is another headache of its own. Does not work. First bank FIX this app please. I wish it is possible to give a negative - minus 5 rating.",1
2023,"Interesting app. But, There should be room for download after transaction any time. There should be screenshots permission. Thanks!",5
2023,Good,5
2023,Strong,5
2023,Nasara,5
2023,Impressive,5
2023,"Very Disappointed🤦🏾‍♀️,After updating , I can't access the app.... FirstMobile Has failed on this one😣😤 ,. WORST app ever .... Provider You better Fix this Bug/ bugging issue",1
2023,I can't clear frequent transactions details. Others apps have the options to clear it if you so wish,2
2023,Try dey show session id,5
2023,I can't register my account here. No place to register,1
2023,is good,5
2023,Help me,5
2023,"This is the worst banking app I have even seen, I regret opening account your bank,",1
2023,My mobile app is misbehaving not quick long ago,1
2023,This app is absolutely wonderful... Both the finger the OTP the interface and all is extremely good and perfect... You guys are doing a great job ... All my transactions have been going well .. keep it up First Bank PLC,5
2023,It the best how I wish we have a place in the app to chat with firstbank.,5
2023,Beautiful,5
2023,What is the problem,5
2023,What is the use of the update nothing changed you still can't generate receipt for previous payments and transfers made the stupid app still closes the whole transfer page if u make a mistake typing the account number overall it's still too lousy it desperately needs an upgrade,1
2023,Nonsense the app cannot work on my phone just am standing that I did not have any bank account,1
2023,"This app is good, great and wonderful activities, all are moving smoothly, It's perfect now no more complain,!",5
2023,Absolutely fine,5
2023,"Can't generate transaction receipt for past transactions, it's so boring",2
2023,Good,5
2023,Good,5
2023,Great,1
2023,Excellent app,5
2023,Excellent app,5
2023,This app is no longer working,4
2023,I have try to open my account but is not opened Is telling me to off USB,1
2023,Very very amazing,5
2023,It just tripping off everytime,1
2023,Superb,5
2023,"What a great idea this app is very good, easy to learn covinent to send money.",5
2023,Can't get otp,1
2023,"I've been trying to link my email to the app, there's no available option for it. Also, you can't access previous transactions, only the 20 previous ones can be accessed, please do well to work on it. I'd rate you better.",1
2023,"But the application doesn't update, please",3
2023,This is a very lovely app,5
2023,👍💯,5
2023,"With all your weekly update, I still can't get my account statement on the app, can't print previous transaction receipt, token doesn't Work, can't create virtual card.. Worst app ever",1
2023,"App updated nd it says can't work on an emulator, what that for",1
2023,I can't reset my transaction pin,1
2023,Very nice 👍,4
2023,"The app was good, until I updated it yesterday. Why would anyone remove fingerprint authentication from an app. Am stuck unlocking the app.",1
2023,"Its just sad that up till now, irrespective of previous complaints, we can't still generate receipts for past transactions. This issue almost cost me at work, ended up looking like a thief just cos I couldn't produce proper receipts for all transactions made",2
2023,Good 💓💓,5
2023,"I understand how security features are important but when a transaction is unsuccessful and a debit made on one's account, there is no way one can screenshot or even copy the receipt of such a transaction. The app needs to be overhauled in this regard.",3
2023,It can be frustrating at times,1
2023,"Hello, I just updated the app today now i can't use it telling me to deactivate USB bug,how?please resolve the issue.",1
2023,First bank app isn't good compared to other Banks mobile apps. Please do well to upgrade your app. You make banking too hard for your customers. I will rate this app 5/100,1
2023,This mobile app is very poor. I can't make transfer money or buy airtime,1
2023,What happen that i can download first bank app,2
2023,its not coming up in any time i had to login.,5
2023,since last week I have been trying to do transfer my app is not gree to opening,1
2023,Superb,5
2023,Superb,5
2023,The app is not downloading in my tablet,1
2023,Nice,4
2023,I don't know yet cause i want to open and account and it don't do,1
2023,"Very poor experience, the app is not stable, its' log you out unexpectedly while using it and the moment that happens, you have to start all over again and you cannot retrieve receipt of your transaction after logging out.",1
2023,Your first Teken app is outdated,1
2023,You can't download the receipt once you press back,1
2023,Excellent,4
2023,Terrible when it to viewing ur passed transmissions and too much of charges everywhere.. what!!,1
2023,Is good app,1
2023,Absolutely amazing app. But please work on the receipt aspect most times it's disappears,5
2023,First bank you people should better work on your app or create another one. Ok!,1
2023,"Tried logging in my account and the former user can't be logged out even after formatting the phone, this is so horrible",1
2023,It's sad you can't download your statement or send it to your mail from the mail. Pls improve on this FBN,1
2023,Worst app ever,1
2023,"Can't use app with USB debugging enabled, since the last update. Utter nonsense. The funny thing is you can enable USB debugging right after passing through the error screen and it works fine. If this was supposed to be some kind of security measure, it's the lamest thing I've ever 6. Maybe hire engineers that actually understand what they're doing.",1
2023,Not ok,1
2023,I recently updated and mine is no longer opening. Pleasw do something about it,1
2023,Very bad network,1
2023,May God bless first bank for this wonderful app,5
2023,Nice to meet you.,5
2023,Good,5
2023,"It's very useful but I still don't understand y I will always be debited all d time,not even little but above 350naira for what I don't even know... It's really annoying cos it's affecting me financially. Sometime 400 +.. pls I need to know y n what is been used for",3
2023,Bad experience,1
2023,"Very terrible. Anytime I try to make a transfer, it will tell me unsuccessful, the transaction is verifying for genuineness.",1
2023,Help,3
2023,it is great for transfering,5
2023,Very good app,5
2023,Great 👍,5
2023,Greater than the greatest,5
2023,Discouraged,1
2023,"There's something wrong with your new update, it's not logging user in again. Fix it. How do I revise to old version",1
2023,"This app is so bad,I can't even receive an OTP, so bad. If there was a star less than one,I could've put it. This is the worst bank app ever!!!!",1
2023,Nice app,5
2023,"Great app, only one request, please make it possible to hide Account balance. Thanks",4
2023,Good but l have not get my money,5
2023,Cool,5
2023,Why is my App not working it sayin I should debug to enable USB I don't understand,3
2023,Superb,5
2023,Superb,5
2023,"Hi First bank allow me to open account, for my self",5
2023,App unable to open,1
2023,Bad,1
2023,"Please since I got another phone, I being tried to login in with new phone but I can't please I need your help",1
2023,"Why are you guys doing this to me??...... I've tried to make a transfer for 3 days now.... Yet whenever i wanna transfer u keep saying.. ""Maximum daily limit reached"".... Whereas ive not made any transfer for three days now....are you guys trying to lock my fund or what?",1
2023,Superb,5
2023,Pls I want to do deactivate App on my mobile App but it doesn't work,1
2023,"nonsense app, I can't login they keep sending me ""error verifying card"" and I'm deleting it",1
2023,Awful app.,1
2023,I'm so grateful to be a First Bank customer. Your Bank is the best,5
2023,"Very good app. Once you have a good network connection, its a fast smooth transfer.",5
2023,Terrible,1
2023,The are good,4
2023,"Up until now nothing has been done to resolve this issue 🤦🏽‍♂️👇 First bank please work on this App, i've been trying to activate my account on my second phone for months now but the service keeps giving me ""Error loading consent! Try again later"" anytime i open the App and whenever I put in the OTP sent to my number😑😪. Please i need this fixed Asap. My device is Nokia 2.1 please it's me fix this🙏",1
2023,The option to download receipt after a transaction is done should be worked on. I mean it has not been working for more than 10 months now.,2
2023,"First Bank made my business easy, i transfer money at ease and I receive money at ease, except for few periods where there's general network failure. Thank you First Bank for being part of me. 🌹🙏",5
2023,The online interface of this app is the poorest of all the bank apps I use. It takes ages to open and most of the self services brandished in the app are not functional.,1
2023,My only issue is that I can't be able to verify my fingerprints in the app.,4
2023,Very slowly app,5
2023,Wonderful,5
2023,Good,5
2023,The worst app ever even there bank is worst I will advice u people not to open there bank talkless of downloading the app,1
2023,The app is quite average. It does transactions well and even have a way for creating virtual cards. It's good enough for a newbie and an average user.,3
2023,Happy moments with the First Bank,5
2023,I have not been able to use the app since morning,1
2023,For more than a month now i can't make any transaction,1
2023,High secured Apk,5
2023,superb,5
2023,Superb,5
2023,Superb app,5
2023,Interesting,5
2023,"I just download this app on my phone since last night And when I try logging, it's saying error Even on my other phone it says the same thing Please try and fix this ASAP",1
2023,this application is not work on my phone,1
2023,"Have u had badlluck or nightmares Then guess what downloading this useless app Will give you those The worst ,most useless banking app on earth There is literally nothing good about it I'm deleting immediately",1
2023,Great and great.,5
2023,This is a very bad app. To launch is by God's grace.,1
2023,What's is going on with you guys can't someone access my account again,1
2023,My first bank app is rooted what does it mean?,1
2023,Good,5
2023,"What the whole essence of having an app and having to go to the bank to fix issues. I uninstalled my app days ago, I decided to install it again but I can't find any login button that will take me to th login screen. I selected already a user, activate device. I couldn't complete it because am seeing device already registered, I shouldn't see that message atall instead it should navigate me to the login page but maybe because na intern build the app 😡😡. Stupid app!!!",1
2023,Your app once had a button for generating recepits for transactions- from the statement history. Please return the button because there are times when transactions go through but receipts are not generated. This becomes frustrating when the receipt was the primary reason for the transaction. Get it on and improve customer experience.,3
2023,I can't log for so many month hate the app useless does not deserve any star,1
2023,Good,5
2023,"This app is not really helping matters! To open it is a problem. To update it is a problem. Honestly I love using their service but, they should improve please.",1
2023,Okay,2
2023,Time out is what am experiencing now,1
2023,Worst bank app in Nigeria. It will always disappoint you at the most critical moment,1
2023,This app does not deserve a single rating. It keeps crashing when you want to make transfers. HORRIBLE!!!,1
2023,Please address the quick timeout issue... Just 2 steps in the app and it's timeout when it's still active???... Have got bills to pay,3
2023,Work perfectly 🥰,5
2023,...back to being very good.,4
2023,The app malfunctioning. Session timing out within seconds of logging in & the same repeats itself at every log in since yesterday.,1
2023,These recent update on the app is not functioning properly,2
2023,Cannot do transfer anymore,5
2023,It's a hassle to generate bank statement and also it keeps logging me out right after I log in. Should be fixed as a matter of urgency,1
2023,Bad service,1
2023,Session time out everything I log in,1
2023,You should please update this app and put a new function that allows me get recept for previous transportations.,1
2023,Quite lovely,5
2023,"Too poor, you can't make transfer by App or ussd code, even to check balance is a problem",1
2023,Always crashing,2
2023,The most unreliable mobile banking app I ever used.,1
2023,I cant check my account limits on the app,2
2023,"Terrible service. You're just deducting money for SMS charges and account maintenance twice and I've been trying to transfer money from my account to another account and it's showing, ""Transaction not permitted"" even their USSD code doesn't work.",1
2023,This app is even causing more havoc than good. I was making transaction normally not until 3days ago and now they telling me transaction not permitted,1
2023,Worst Banking app ever created by man.,1
2023,Not responding,3
2023,Ok,5
2023,I don't get it... Please how do I complete two transactions with OTP.. I don't understand it..,1
2023,"This is the worst bank I have ever opened an account with, I'm closing the account soon. Your charges are becoming unbearable. 👎💔",1
2023,Best so far,4
2023,Poor quality and not efficient,2
2023,This is a very bad app i have ever meet not working no transferring nothing nothing 😣😣😣😣,5
2023,"Been trying to activate the app on a new device for days now to no avail. Keep getting the message ""Error loading consent"".",1
2023,Engineering,5
2023,Good bank,5
2023,"If there was a rating less than 1 star, I'd give it to this app. I can't begin to express how useless this app is, it does nothing to save you time. This app is the worst. First Bank should be ashamed.",1
2023,It's not working on my phone Infinix hot 12 play. It always displayed a rooted device.,1
2023,Perfect,5
2023,"Many things you people need to change in this app Agreement to terms and conditions should ba once and for all but you guys keep bringing it each and every time I try to login and it's not just one it's 2 consent! Who has that time to be agreeing to terms and conditions every minutes I login. Ahbeg commot that thing or I moved my funds to a better bank with good app. You just need to review this app, check your mates app and copy or you change your developer",2
2023,Its perfect,5
2023,I couldn't do any transaction on my App for a while now. I sent email and WhatsApp all to no avail. Please what should I do.,1
2023,Gave it one star because it's a most that at least a star most be given. It been saying error loading consent can't register my friend's new phone,1
2023,This was so useful all of the sudden it disappears. This is constituting psychological disorder to me. Kindly rectify this situation without delay. Thanks,5
2023,"This app just got deactivated on it own. I try to uninstall and reinstall but the same issue keep happening. That this app is currently deactivated can't use"" I keep seeing it.",1
2023,This app is not working at all,2
2023,Easy and convenient,5
2023,It's cool using this qpp,5
2023,I love first bank account because it is the bank that is working well,5
2023,"The app is extremely bad, I have been trying to do transfer since three weeks now everything prove abortive.the app open but when it reach the last stage of the transaction it will now say ""the transaction is unsuccessful"" and ""transaction not permitted "".The ICT is very poor.",1
2023,Horrible horrible app service,1
2023,Very good&reliable,4
2023,Good,5
2023,Just truly amazimg,1
2023,Good,1
2023,Worse bank app ever😠😠 I prefer gtbank,1
2023,On god,5
2023,"Whenever it is working, it works perfectly well. You guys should please remain online and reliable.",4
2023,Pls I want to delete my account for the app someone knows my details,1
2023,"I hope my account is safe cos just received a message that I have reactivated on another device , and am worried",1
2023,"This update is bad for business, does not open on time, experience network loss, ...this is definely a path to alternatives",2
2023,My experience trying to open an app in my phone is seriously bad please help me,1
2023,It shown (the device is rooted)what is the probs?,1
2023,Please🙏 can you upgrade this app Network is very poor,2
2023,This is a very good application for my handriod phone infinix hot 8,5
2023,"Hurrible experience, this app is trash! The app doesnt open, you can't predict it efficience",1
2023,"Good, but I don't know how to join my current and savings account in one application",5
2023,"I updated my Firstmobile App and it stopped working, whenever I tried opening it says this ""Device is rooted, a rooted device can be vulnerable to attacks. We don't allow you to use the application on this device, to prevent compromise some sensitive information. Please what should I do?",1
2023,Nice app interface.,2
2023,"The worst bank in Nigeria. Always disappoint when you need them the most. It is either App fail to load or there won't be service when you need it the most, and when sending money, you will have to start praying that the recipient will receive it on time and not panic. What the hell is wrong with you guys? Very frustrating dealing with you. This is the worst bank I have ever used.",1
2023,Nice app,4
2023,It's a cool app but it has not been downloading receipt for some time don't know what went wrong.plz try and fix it,3
2023,Good,5
2023,Horrible app,1
2023,"Please you should fix the problem in the ""profile management"" feature, because the user can only release or change a device using only the primary device. Please make it that the user can change or release a device on the active device.",1
2023,it is okay,5
2023,"If there was an award for the worst mobile banking app in the world, this app will win that award uncontested. Work on your app for God sake, it's very poor and covers a very poor service",1
2023,Why is the App not loading data consent form when I wanted to register a new device? So bad uhnn...,1
2023,Cant see transaction history more than the last 20 transactions even when you manually choose a date range Also Can't send the statement to mail,1
2023,"Terrible service, it can process my transfer and hasn't been able to for the past month",1
2023,Good,5
2023,"First Bank App is very bad,it offers very low network service",1
2023,"Bad, bruv",1
2023,Very very poor Could not open the App And also could not Acess my account,1
2023,"Can't add another account number for God sake,firstbank need alot of improvement in their app",1
2023,My first mobile is giving me problem please help me out,5
2023,"What is wrong with the app? Since days now, the app refused to open Please is there a down time or something? I have visited the branch, no resolution I have deleted and updated the app, still no response So inconvenience.",1
2023,Starts of nicely becomes annoying when u actually need it,1
2023,"The app is not working well for sometimes now,i couldn't open it when i need to use",2
2023,Your app is crashing,1
2023,Very nice,5
2023,"A very useless app, my money has been deducted twice but the service didn't go through, alerts come in very late even OTP. such horrible experience 👿😠😡",1
2023,Good,5
2023,Most of you that are complaining you can't activate it on your phone you have to go to bank for it to be activated,5
2023,Great app and the best ever,5
2023,Best,5
2023,"Good evening,please i forgot my password so I don't have access to my app. Please help me",1
2023,Good nice,5
2023,The app network at times is frustrating,2
2023,It's so nice and lovely,5
2023,First bank has degraded to last bank. So pathetic!!! Worst banking app,1
2023,"Firstmobile needs to do better with their transaction receipt. Once generated, if not immediately saved, you cant get back that receipt even if you are seeing your transfer in the transcation history. Its really not good for business transactions. Please work on this.",1
2023,Good,3
2023,Effective but slow,3
2023,Very poor,1
2023,"I would have love to rate this app a five star,but the fact that my fingerprint doesn't open the application when I start it or my fingerprints doesn't work for transaction makes the app frustrating,for that I won't rate the application a five star...note,my fingerprint used to work for the starting of the app and making of transactions but I don't know why it's no longer works...and also I would also be grateful 🥲 if screenshot is allowed to be taken on the application...",2
2023,"Ordinary open account, you guys cannot do! The app will be saying all sorts of rubbish 😒 And to think I had hopes for this app",1
2023,First Bank will charge you for a transfer that was never fulfilled and will never return the charge back. Thieves! Take Note: This has happened several times..,1
2023,Fantastic,5
2023,Baba Nla bank of them all. You first,5
2023,Horrible service You will transfer money and they wont credit you Thieves,1
2023,Very very important for the update thanks,5
2023,"Unfortunately, it's unstable & unreliable! This app will fail you when you need it the most. First Bank, you really need to look into it. Wanted d to give it a single start but felt it may be a bit too harsh...",2
2023,The app is always saying no network,1
2023,Very bad service,1
2023,I love it,5
2023,My transfer isn't working,1
2023,My transfers has been unsuccessful... I'm so pissed...,1
2023,Inability to generate transaction receipts is a very big issue with this app that should have been fixed aeons ago,2
2023,Have been trying to make transactions for the past 3 days but it's not going through. It keeps saying Transaction not permitted,1
2023,"The app was doing well before, but recently I have been trying to make a transfer or even buy airtime but it's no working Always saying not permitted, It's very frustrating",3
2023,The App is not opening for me,5
2023,I love this app,5
2023,Nice,5
2023,Very horrible app. It doesn't even log in,1
2023,Good,5
2023,I can't register my card,1
2023,"This app is just horrible. 1. Ask to accept terms and condition on every use. 2. You can not access the app is you do not have a card (I do not need your card) 3. With all the bad review here, there is still no improvement. (Poor customer service)",1
2023,"If one forgot his mpin there's no option like forgot password! I registered new and otp was sent to me and I entered, took me to enter mpin which I did but keep telling me invalid pin, too bad! UBA BANK is not like this at all! There should be option for either forgot password or mpin immediately one login to the app please! Too irritating honestly!",1
2023,Good,5
2023,I am not happy at all. I can't transfer money using my account. What is the problem please.,1
2023,"Its back on track, performing beatifully well again, hence five stars restored. Various facilities easily accessible.",5
2023,This app is unfortunately while trying to open it on my phone,1
2023,Why is the app breaking during activation,1
2023,Wonderfu,5
2023,No response to complements,2
2023,Is good,5
2023,Very poor performance first mobile app..it seems the management don't even care on how to improve the performance of this app..first bank suppose to be number one bank in Nigeria...too bad!,1
2023,"Best app ever, kudos first bank👍👍👍",5
2023,"𝐒𝐢𝐧𝐜𝐞 𝐦𝐨𝐫𝐧𝐢𝐧𝐠, 𝐈'𝐯𝐞 𝐛𝐞𝐞𝐧 𝐭𝐫𝐲𝐢𝐧𝐠 𝐭𝐨 𝐨𝐩𝐞𝐧 𝐚𝐧𝐝 𝐮𝐬𝐞 𝐭𝐡𝐞 𝐀𝐩𝐩 𝐟𝐨𝐫 𝐚𝐧 𝐮𝐫𝐠𝐞𝐧𝐭 𝐭𝐫𝐚𝐧𝐬𝐚𝐜𝐭𝐢𝐨𝐧, 𝐛𝐮𝐭 𝐚𝐥𝐥 𝐞𝐟𝐟𝐨𝐫𝐭𝐬 𝐩𝐫𝐨𝐯𝐞𝐝 𝐚𝐛𝐨𝐫𝐭𝐢𝐯𝐞. 𝐏𝐥𝐬 𝐟𝐢𝐱 𝐢𝐭, 𝐭𝐡𝐚𝐧𝐤 𝐲𝐨𝐮.",2
2023,Good,5
2023,Horrible,1
2023,Is it that this bank cannot afford good developers or what. Abi na over customers dey worry them? This would be the worst bank app ever,1
2023,Perfect,5
2023,This app has been torturing me for the pass 1 week I can't send money to anyone I can't pay my bills like Data and airtime the process of login is to long please look into this matter,2
2023,Great,5
2023,I love first bank,5
2023,I can't even login.....,1
2023,After updating my app when I want to reactivate it see error in downloading consent all most one month pls help,5
2023,Very unstable app,2
2023,It is very good and reliable fast and easy quixel control best platform ever.,5
2023,Very poor app,1
2023,Good Bank,1
2023,not working on Gionee S10 lite,3
2023,Pantastic,5
2023,"Great app but recently, it's been having some issues. Dates were all wrong and the app wasn't opening. Other than that, it's a great app. Reversals are done fast. It's a good app. I've been using it for over 10 years now",4
2023,Getting so unreliable,1
2023,Manjee,5
2023,Very good app,5
2023,Goor,5
2023,How can i update this app on Google play store?,4
2023,"My experience with this app as been hell,always frustrating 😤 U only make successful transactions at night only",1
2023,Worst bank app ever. You can't even login or register your device,1
2023,"Seriously, first bank you people are turning to last bank.... It's just better you take your app off playstore so your customers won't feel more embarrassed and angry.... Zero network via mobile app... Really fustrating that when you need to perform an urgent transaction, the mobile app keep embarrassing you as if you're the bank.... Please you people should find an everlasting solution to this otherwise I advise you take off your mobile app off playstore. Thanks",1
2023,Relying on this app for emergency transaction is something I will never do no matter what Please do do not rely on this app for an emergency transaction they have the worst network ever especially when you really need them I just wish I can give zero Star 😔❌,1
2023,Worst app ever. You cannot make a transfer or buy airtime. It is so frustrating. Pls fix up immediately,1
2023,"Every morning , is very hard to login the app. Always saying network failed or network issues. Since morning of morning today, I have been trying to login to make a transfer but no way. Using pos terminal will reduce my fund. This is very bad for me.",2
2023,Wonderful experience,5
2023,"First Bank App is the worst amongst all Bank apps. Even insiders within the bank know it. Terrible and horrible and they've refused to improve or upgrade it. It's telling that in 2023, they don't even rank in top 10 amongst customers satisfaction. Opay is 2 on that list. That's a huge indictment on the entire traditional commercial banking system in Nigeria. Tueh",1
2023,Bad,5
2023,Most convenient.,5
2023,keep saying no network connection. you guys shouuld fix this already. why will I be able to do every other thing and not use the app just say connection problem,1
2023,"This Mobile app is damn frustrating, the IT really need to improve the performance of the Mobile app. I can't imagine praying all the time before an app opens.",1
2023,This app is totally nonsense ZERO star ⭐ shame,1
2023,This app doesn't deserve any star at all install it will not install transfer no 😣,1
2023,Is very good 👍,5
2023,The network is too slow,5
2023,I really enjoy using this app,5
2023,Very impresive,5
2023,Good app,5
2023,Worst bank in human history. This bank can make you loose millions of naira because of their bad network. Avoid this bank. The network is poorer than what you think,1
2023,"I have been trying to do transfer since a week now, I don't know the problem with this app",1
2023,Good,3
2023,"I am enjoying this App, it's very nice and secured. The Challenge: The most important thing about financial transaction is the receipt of payment which can never be gotten from this app in case of network change during the transaction. Please, First Bank, do understand our complain. Other banks apps are efficient in this aspect.",5
2023,Great app,3
2023,What is wrong with this app? One to make transaction and choose account is showing blank and first bank are not doing anything about it,1
2023,Login issues most of the time. Please fix this.,2
2023,"this app has too many faults, i don't know if the problem is from the backend i.e the servers, but it's no excuse for a $h!tty customer experience. work on your issues, First Bank, you guys have low-key created a reputation for being unreliable, honestly whenever i'm outta cash and i have to make transfer as my only option, i'm always praying the app doesn't fu<k up and the transfer goes through. more times than not, the app will still manage to fu<k up.",1
2023,GsksjdjfjdjfjfjkHsbssjsojsbdibsoobejhow os so nce and so easy by tomorrow morning if I use really good to euy yeah I don't I will email you my dad said EU is eu sir please check the attached resume and do is good until I can get the kids together and get everything in your power out I have a lot of work but I u have eye exam is in my yeah I expect yes I expect to receive my order a new employee hey you y have to go to work at work but will let everyone know exactly what you mean about your next,5
2023,I wasn't able to select account to debit I don't know what's wrong.,1
2023,"This app is an irritant and can be as useless as the ""P"" in psychology. In fact it is a reflection of First Bank Nigeria in real life. FBN at their branches always has network issues consistently. You cannot re-download your transfer receipts on this app. Many atimes it will show you transaction error, retry again, meanwhile the transaction was successful. If you try again, it becomes double transaction. First Bank should go back to using tally and leave internet services for serious banks.",1
2023,Please make it possible to generate receipt from statement in History of transfer transactions. In case of bad network that the receipt generate.,3
2023,"I've been trying to get into the app for days now, it's just not logging in while I'm able to use other apps that requires internet connection conveniently... It sucks",2
2023,"This stupid FBN app made me lose N25,000.00 in this useless economy. Got 'Transfer Unsuccessful' and had to do another transfer successfully with my GTB app, only to receive a debit alert later of the first transaction. The person refused to refund, till date. Less than one star 😡😡😡😡😡",1
2023,Rubbish app.,1
2023,"This app is horrible. I mean before you can access it's gonna take ages and also the transfer is very worst, ask you tons of stupid question before you'll be able to transfer and the worst part, the money won't arrive at the destination and you'll be debited. This issues should be work on.",1
2023,Very very poor ..I can't even download my reciept most times ..very poor network connection..this is the worst bank ever I must say !!,1
2023,Excellent,5
2023,"Terrible: This FirstMobile app is so difficult to login. It keeps spinning, then throws up ""Warning - Network request failed"" error. Of all the bank apps I use, FirstMobile has the highest login delays, login failures and transfer issues. I don't agree it's my network bcx I've logged into Stanbic mobile app, Access bank mobile app, Titan Trust bank app & GTB mobile app with this same network that First Mobile app refused to log on. And the First mobile app is up-to-date. Many negative reviews.",1
2023,The network is too low for transactions,1
2023,Useless,1
2023,"All is cool about the app, but i will come back and rate 5 stars if i can view my account statement via the app. Apart from this all is great.",4
2023,"I'm having issues opening this app on my new phone,how should I handle this",1
2023,Can't do any transfer,1
2023,I can't transfer to my another bank account for days now,1
2023,You guys mobile app is trash Transfers won't go Ahh,1
2023,Excellent 💯,5
2023,poor,2
2023,Its such an amazing app i must recommend,4
2023,I am reviewing my comment by saying that this app has been having issues for the past 1 week now. I can't make transaction after entering my account number. I have checked google play and there is no notification for updating the app. Plus first bank do well to fix this problem. I can't make transfers anymore with ur app. Seems is from your end . Pls fix,1
2023,"I can't use the app on this phone, it's techno common 19",5
2023,"Very horrible, takes ages before it loads, getting transactions receipt is by luck. If this persist, I might just exit first bank & their service",1
2023,They are trying to scam me in the name of KYC I have been moving and calling them every day but they still delay my money. Why?,1
2023,Receipts should be made available for transactions in the past...It's only immediately after a transaction you can get a receipt..Also the date on the app is trash..Today's transaction would carry yesterday's date.,1
2023,I change my phone the app refues to work again pls help,2
2023,The number one,5
2023,Disturbing,1
2023,"First Bank why someone cannot buy data in app, try and give us the link where or the platform where one can buy data diret from the app.",3
2023,Error verifying card on y new techno phone pls help.,1
2023,"It's the worst app ever, very disappointing 😞. Please do better",1
2023,"This new version has some problem that can only occur if the developers and management of bank does not test the app before releasing into the public. Every time you try to login, it makes you consent to their terms and condition, a problem that is not present in the former version. Feature suggestion. 1) Make it possible to mask account balance just like other banks. 2) Make receipts downloadable from transaction history, just like other banks.",2
2023,This app is not working been trying to login for some months now is not going through,5
2023,Never download statements,1
2023,Very good and nice network,5
2023,I never regret,2
2023,The app isn't opening for aome days now.,2
2023,Terrible no network and when I try to redraw or transfer using pos it keeps telling me card not permitted for card owner,3
2023,Very useless app I have been trying to make transfer for days now it's not working This app is really poor,1
2023,Can't download,1
2023,Fantastic experience with this app. Reliable and dependable!,5
2023,Why this apk is showing me rooted device,1
2023,The only thing that works in the app is transfer others are just for fancy... I was debited so many times for a virtual card yet it was not issued to me and I was ignored when I complained... nonsense app,1
2023,"First Bank what's happening, I couldn't login for the past 3days.",1
2023,OUTSTANDING,5
2023,What exactly is wrong with you guys. You guys are the worst 🤬🤬🤬,1
2023,E dey try sha,5
2023,"If someone was dying this morning, they wouldn't have made it till afternoon. First bank is something else. The app too 😵‍💫😵‍💫😫😩😣😖 A very useless app.",1
2023,"Please, your FirstBank app refused to be activated on my new phone. I lost my phone and your app refused to activate on my new phone. It keeps popping up this message 👇👇 YOU HAVE REACHED A MAXIMUM DEVICE LIMIT OF 10 How do I fix this problem.",1
2023,The worse banking app by a margin,1
2023,I love this app so much mmmwaaaahhh uncountable star for you people ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐,5
2023,Ojinnaka uche,1
2023,It's ok,1
2023,Nice app,5
2023,"It has been writing "" transaction not permitted"" for the past few days. And I can't even print receipt from history. The app is just getting worse by the day.",1
2023,Nice app. 100% easy to use,5
2023,It is so good,5
2023,Why is the select account option showing blank. Very frustrating,1
2023,Beautiful,5
2023,Please I downloaded this app to activate my device and I have been having error loading consent form for the past 3 days. Please what's going on with first bank network?,1
2023,This App is a waste of time. I can't migrate to another phone with an OTP that would never be sent to me by the App.,1
2023,Unable to open my bank app,1
2023,"Very good, active service delivered Love it",5
2023,Is not working on my phone,1
2023,"Please work on having lesser unsuccessful transactions with failed reversals. First bank may no longer be the choice of the younger generation, we enjoy quality technology and courtesy. Thanks.",2
2023,Open it for me na,2
2023,The app keep debting my money and the transaction was unssuccessful multiple times... I dont know what the problem is but need to be fixed asap. I dont trust transaction on app again... USSD is doing a better job now.,2
2023,Great,5
2023,App completely refuses to open. A bank app that cannot be relied on in time of emergency. Extremely frustrating.,1
2023,Poor access,1
2023,Just want to open the first bank app since and i never received any otp . I was just requesting for the otp again and again but it wasn't send .. very very poor app,1
2023,Fantastic but am having issue with my app I can't open it since yesterday,5
2023,Great visuals,3
2023,"It is currently impossible to view past transaction receipt. Doesn't matter the time range you select, it just doesn't work. The error message that comes up reads: ""This service is temporarily unavailable!"". This is a real shame as the problem has lingered for over six months now",1
2023,"This app is really a useless app,the one star I rate is nonseu",1
2023,App not opening what a useless app,1
2023,Excellent,1
2023,Update your app reason why I'm giving it 3 star once you transfer money with the app there should be where either I downloaded the receipt or sending message to the person you sent to it is better that way I must tell you I don't enjoy this app at all,3
2023,"Worst app, that keeps minimizing itself, one can't visit the app again to generate receipt, very slow. The app is a capital NO, they need to do better on the issue of generating receipt for transactions done later, since one can't screenshot from the app",1
2023,This app is logging me out of my account,2
2023,Best,5
2023,"I was able to set up this app without a debit card previously. I don't know why it suddenly requires me to have a debit card before I can set up the app now. What about a situation where the customer does not want a debit card for the account, so the person cannot use the app?",1
2023,Nice,5
2023,Amazing,5
2023,The consent form is not opening. So stressful to you after downloading on a new phone,2
2023,Keeps referring me to load consent page every other time. Horrible version,1
2023,Worst banking app ever 😑 I keep on trying to make transactions on this app for days 😩 All in vain. The app is so sluggish.,1
2023,"Very shameful app....once I change my phone I cannot activated it one my new phone, that's very bad 😞😞....Shey bi am using other app like Gt, access etc...but only first Bank app that having problem on my now phone...OTP was not sent ......Bad App",1
2023,"Gosh. This has to be the most useless bank in history. How can one not have access to their funds, especially in a time of emergency? Everytime transfer unsuccessful ,network failed etc. Its too shameful that one can't depend on this bank during emergency cases .",1
2023,Love it❤️❤️,5
2023,Good,3
2023,I enjoyed using the app to ease my transactions,1
2023,The application not working here help mi fix it,5
2023,"Very nice, but very dull to open sometimes",4
2023,Very horrible performance of recent. App keeps shutting down for no reason,1
2023,Very good,5
2023,Unable to regenerate receipt which is so bad. Pls try and update the app There is issue on checking past transaction it is not easy to check from date to date and wen u input the date it show another date transaction,2
2023,This app is becoming annoying lately.. app only opens when it likes. That's very bad!!!,1
2023,"It's quite simple, easy to navigate too. It's the account number saving capacity that should be enhanced.",5
2023,"App is very useless. Doesn't even open up anymore, just a white screen is shown. Very embarrassing when using to make a transaction. Packing my money and leaving soon if this isn't fixed",1
2023,"The app is not opening sometimes and it causes transactions to delay and causes disappointments.fix the app to open at all times,you should do something about this app.",1
2023,"I just hate this app as days go by!!! At a crucial moment the useless app won't work!!!! Today 7th oct 2022, I'm updating this review. First bank app is the MOST frustrating app I have ever used!!! It will not just open!!! Stupid!!! Today, 29th of July, 2023 I'm updating this same review saying ""FIRST BANK APP IS FRUSTRATING""",1
2023,Horrible experience. Not easy to make transfer. Can't the developer fix this problem? It's been lingering for a while,2
2023,"The rest of the world are improving on what they have, and navigate the young to a positive channel, people of the world says there is always room for improvement, in case of Nigeria there is know room for improvement, I hope they change their loots and ugly ways otherwise doom await them in the nearest future. First Bank of Nigeria is a child play when come to Bankn technology nothing new, most of time no papers to photocopy the machine are century old, the app version 2.9.2 and 2.9.3 is a hmm.",2
2023,Use for transfer,4
2023,"Unable to download receipt after close the successful transaction session is not wise and its the most unfriendly weakness of the app ,",5
2023,my app can't open anymore. Pls what is the solution? This problem has started again in 2023. Someone should talk to me.,1
2023,This is my favorite banking,5
2023,"This is very worst experience with this app how can someone credit me and the app can't show the transaction id, account number of the person even time to confirm the transaction. This is very poor.",1
2023,It's so amazing,5
2023,Excellent,5
2023,I did not need this app on my device,5
2023,"A great mobile app ever seen, it works just simple and reliable, I recommend it to all first bank users to install it and experience good service!",5
2023,Hardly had network. At times it takes almost the whole day to have network.,1
2023,"Very good. However, unable to save benefitial details.",5
2023,My app is not working,1
2023,Best App,5
2023,"This app is now great, although sometimes it doesn't respond well.",4
2023,Forex not incoperated. Can't withdraw from my dormi account,1
2023,"Beneficiary for other banks not available again..., you can't generate receipts after any transaction if it's missed due to network. Firstbank needs to do something on this.",2
2023,"The worst of all Bank App I have used. It could go for several days without a single successful login. The performance is also ridiculously poor, even when one gets successful with opening the App. It is a shame that a bank of First Bank status has this sort of terrible App. Keeping vigil just to have a chance of opening a bank app is terrible.",1
2023,Not activating new device. It keeps showing device not found and it jeeps showing erroe loading consent.. please do something,1
2023,The people in charge are up to date,5
2023,Nice app but it refuse to run on my phone,3
2023,"This app is so annoying, how can a bank app in this 21st century still can't hide account balance, do the developers even understand how risky it is to use this app in the public?",1
2023,After update the app didn't open again,1
2023,I've trying to make transfer for days and it's not working. Please fix the bug asap,1
2023,Can't even transfer out when needed.,1
2023,Not functioning on my phone,5
2023,Very poor app,1
2023,"This is most useless app and bank I have ever come across. To login into the app, problem. To receive money from another bank, issues. Useless bank award goes to first bank 😠😠😠",1
2023,My visa virtual debit card is no longer available on the app,2
2023,"Please help, someone log into his first bank account on my phone and since then have not been able to log into my own account, have already deleted it and install back. But is still bringing the person account for me. Biko help me. Please it's urgent @firstMobile bank",1
2023,"Very good but I have a problem with you guys. Why is that,the back up of my previous account not shown on my normal Facebook page. Why?",3
2023,gud,5
2023,Good and Nice 👍 to use,4
2023,very good,5
2023,Money is used for both luxury and emergency. Inability to successfully access your money when you need it can lead to a lot of ugly things. This App is not reliable as it should be.,2
2023,Since I updated this app it's been hell. It's not opening. Please do something.,1
2023,Very nice app and easy to use,4
2023,God forbid...this app is worse than anything else play store should please introduce a 0star so app like these can be recognized of their failure stupid people,1
2023,"For over a week the app hasn't been working can't even log in, even if there was going to be a maintenance it is right for an institution like first bank to inform their customers of it. First Bank you guys should do better or you merge.",1
2023,Updated the app and I can't login to do anything it's unfair. I shouldn't have updated it.,1
2023,Good,4
2023,"Honestly first bank app is the most useless app, they have gotten me in huge problems times without numbers, made situations worse for me every time I am trying to pay for something important... just the worst bank app ever, I regret using first bank too",1
2023,This app is always having network problems. I don't know whether the management can not rectify it. It's so frustrating.,1
2023,Good,5
2023,Always crashing and cant even open on my tab,1
2023,"I enjoy using this app,it serves me well anytime I need it service, of course few instances of bad network happens,but it mostly doesn't fail me during transactions,the only problem is that receipt you have to download immediately after transaction or nothing,mostly when network didn't allow you to download at that time you will miss it.",3
2023,This App solved my problems. The App offered me loan....in a point of hopeless. Thanks to First bank crew.,5
2023,"Unless am in history one can't generate statement, and can't hide acct",1
2023,Very very useless app. I hate it.,1
2023,"I'm unable to update my facebook app and I don't know why, please what should i do ?",1
2023,"I'm highly disappointed on the so called First bank, for days now I have been unable to transfer, each transfer I made has been unsuccessful but they keep debiting me without crediting the receiver. Please attend to our complaints or else I will remove all my money in this damn account. This is totally disgusting and horrible.",1
2023,You guys are disappointment 😒,1
2023,Good,5
2023,"The best, very reliable ❤️❤️❤️",5
2023,Not pleasant most of the time,3
2023,I can't log into my account,5
2023,This app is so frustrating. It only works twice out of 10 times. You really need to work on this,1
2023,It's very very nice,5
2023,Satisfactory,4
2023,"Slow, not as fast as expected",3
2023,"In fact it's fast, save and easy to use, since you have data and the network is good, no limits to any transactions.",5
2023,You guys need to upgrade this app,3
2023,I really Enjoyed Your Service,4
2023,"This App is not reliable, the people concerned should do something about it. There were occasion that the App disappointed me if not for assistance from somewhere. Please do something about it. Thanks.",5
2023,Find it difficult to update any way pls.,2
2023,I wish I could give this app half star. Nonsense app. One hardly find satisfaction in using the app. Have been trying to login since yesterday but keeps saying invalid code entered. Like my finger print is invalid or what?? Even after updating the app. Nonsense,1
2023,"For over 2 months now, I have been unable to login to my mobile app. All I keep seeing is error loading consent even after using WiFi to login and at the same time uninstall and reinstall for uncountable times. Customer service couldn't do anything to resolve it after contacting them. I hope you help me find a lasting solution to this",1
2023,The first,5
2023,I like the app,5
2023,I hate this first bank app with passion.,1
2023,"The app is not working on my phone, android 5 vation",1
2023,I can't view all my transactions beyond the current month.. That's super messed up really,1
2023,"I updated and it has been hard to access, it appears as if it I am using it for the first time.. This app is seriously giving me issues, can't I use my money?",1
2023,Very poor,1
2023,Good app.,5
2023,"It's very good executing transfers, it's security protocol is alright. However, the app can be frustrating on some days it would be giving network error whereas there's no network issue because clearly the network opens for the internet banking link from the app.",3
2023,Can't access the app,5
2023,"Please I need to know why you people are making things difficult for me, I tried withdrawing from an ATM; access bank ATM machine to be precise, I imputed my pin, and it was telling me incorrect pin. Within the space of three weeks of acquiring it and after three to four ATM withdrawals with the same pin, now telling me it's incorrect. What is going on? And please, I've not use your app across ten devices. You people should stop treating us like we are novice. Fix all this errors from your end.",3
2023,If there was a no star option I'd use it. First Bank has become a useless bank. This thier app will frustrate you in emergency.,1
2023,"The new version is horrible, downloading receipt is very hard, self service no longer working to generate receipt of transfer and bill payment, sending to other banks are now a thing of nightmare, i wouldn't have updated mine from the old version that was serving very well if I new this will be very annoying.",1
2023,"I have not been able to open or update my app for weeks now if not upto a month... pls fix this issue urgently, and I will come back with a 5star rating",4
2023,"I think it's basically OK. One thing I will like changed is this: saved beneficiaries list does not include the bank name so if you have more than one account saved for a beneficiary, you won't be able to tell the bank to send to so you revert to your phone contact again. Either add beneficiary bank or allow users to use nicknames so one can save like John X Zenith, John X GTB. One annoying feature is that the app works with 3G networks mostly. That's the only app that does that.",3
2023,I can't activate my mobile app in my new device,1
2023,Very good app,5
2023,"This app is the best. Best bank, best app. So cooool and easy to use. No stress👍",5
2023,Great app. I Love it,3
2023,Not easy to switch an account on another phone,2
2023,They charge you for unsuccessful transactions without refund.,1
2023,"I have been unable to use the mobile app for some time on my phone now. Each time i try to open the app, i get this responce ""A rooted device is vulnerable to attack. We dont allow you to use the application on this device, to prevent compromise of sensitive information"" but i have been using the app on the same phone before i started getting the responce. I went to the bank a few times to lodge complain and they ask me to get another phone which i cannot afford to do now.",1
2023,Itz cool sha to me,4
2023,Good,5
2023,You people should fix the bug in your system please always saying user retriever error,1
2023,I can't really deactivate a device on this app. So annoying,1
2023,Fantastic app,5
2023,My experience about this app is alot of things and i've making my online transaction on this app so i want to be with it any situation everyday anytime and at any moment.,5
2023,Bad,5
2023,"Some times very slow, some times it doesn't login, fix it, let it be able to login at any network signal",2
2023,Since I updated this app it is not working again,1
2023,It so easy to uprate and so useful,1
2023,Please you have to fix this I have been trying to log in and they are saying device is rooted I don't know what they mean by that,2
2023,Very disappointing,1
2023,Well it's been working for but lately has some errors in finishing requests,2
2023,Work need to be done on redownloading of receipt. Customers ought to always have access to receipt for proof at anytime not only when you just completed a transaction. My network was obstructed and that's how i lost the receipt .work on it pls,3
2023,Nice app,5
2023,I want to open account,5
2023,The app is crashing on my Infinix Smart 7 hd,1
2023,First bank is not good enough for people I will continue to tell our people the are not doing anything good to their customers,5
2023,Since early this year I have been barred from using my card till I enter your office to rectify it all due to this app saying :Warning request processing errors. Till now still same thing I can't register it again with this errors message.,1
2023,I can't activate my new device..it is asking for card number and card pin ... and the required pin it must show is 4 digit where my card pin is only 3 digit,1
2023,"Limitations when it comes to owing the app. I.e., you can't manage your devices.",2
2023,Good,1
2023,They won't show me my balance..I got debited for something a while ago and these people won't stop showing the money ffs..it's very irritating I've deleted this app twice to download again akd it's still showing me wrong balance wth,1
2023,Very good,5
2023,Should have been 5 star but why can't I hide my account balance? I mean my privacy is paramount and I can't log on to the app and everyone sees what I have at first glance. Thanks in advance for considering this in your upcoming update.,4
2023,I can't update to lastest version app.,1
2023,The app cannot generate transactions receipt on a latter date except immediately the transaction is carried out. The app should be upgraded to generate transactions receipt of any date and time transaction.,1
2023,It's the best,5
2023,Not opening on my phone Very poor,1
2023,The worst bank app in the world,1
2023,Awsome.,5
2023,Can't log in,1
2023,Excellent,5
2023,Please how do I delete some device attached to my mobile app.,5
2023,Good,5
2023,Horrible,1
2023,I want to open a new account,5
2023,The strong room,5
2023,Worst update so far,1
2023,Trust and reliable banking,5
2023,Satisfactory,5
2023,Partially ok,5
2023,"Good app,easy to use",5
2023,This app should be called last bank now. Nothing works these months. Its an annoying App.,1
2023,Very good,5
2023,Good easy fast and comfortable,5
2023,Helps me in banking process.,5
2023,Can't open the app sometimes,3
2023,Nice,5
2023,"Fantastic first bank😘😘, first Nigeria 👊👊👊",5
2023,Awesome,1
2023,"The app is ok & I enjoy using it. However, I find out I can only generate a receipt immediately after payment. I think I should be able to generate a receipt for that payment days after. That will give this app 5 stars",4
2023,"First Bank is a terrible bank, the app is even more terrible. Please revert to analogue banking you guys are not ready. Pure jokers! What's the use of an app which cannot perform the simplest of task it was meant for. SHAME!",1
2023,"First bank is a very very stupid bank not just the app but the bank is stupid very very stupid and useless, so many more to say about this bank but I'd not advise anyone to try and save money or keep money or bother using the bank at all I passionately regret the day I chose this bank",1
2023,"Design concept is great, the functional concept is whacked compared to other banking apps because most of the features aren't functional and are more of mockups.",1
2023,The app is not show the correct balance and history It's network is very poor,1
2023,For business,5
2023,i like the app is a great app,5
2023,Easy to use,5
2023,The firstmobile app is user friendly and fast in disbursement 💯😀🥰🤗🤠❤️.,5
2023,Frustrating and unreliable App. Even the bank itself is stress.,1
2023,"Please can't use this app, cause it's always that the device is deactivated",3
2023,"The most worsted 😪 😫 bank app in nigeria very slow, to open the app takes serveral minutes to make transactions is the the worst no improvement",1
2023,Nice App,5
2023,Nice,5
2023,Been using this app for years and it's gotten worse. So much glitches and there isn't even an update,1
2023,Awesome,5
2023,hi can open is say device is rooted i have not used it my first time,1
2023,Not fast,1
2023,Is not opnying,1
2023,"This App is not user friendly 1. The login is stressful as it will keep giving error messages. 2. Why is all my saved beneficiaries in the Internet banking not automatically loaded after activating this App. 3. Transaction receipt IS only available after the transaction is shown as successful, even when it says ""unsuccessful"" you still can't generate the receipts which most often you need to show the evidence. 4. A notice to update App will pop up but you won't see it on play store to run it.",2
2023,"The most useless app I have ever seen, I have never seen a banking app without transaction history.",1
2023,The application is not opening,5
2023,Very excellent,5
2023,I used this app to make transfer and I was debited twice till now I haven't been credited back,1
2023,Great app 👍,5
2023,Good,4
2023,I love first bank,3
2023,It's now most times ok but for network problem sometime.,5
2023,Just make the ui simple . You have lots of heavy features so it take time to load,4
2023,Wrong balance always,5
2023,Why the apps not using in my phone cailm that my phone was rooted from using the appl,5
2023,Good,3
2023,"Worst banking app, frequent crashes, incomplete transactions and slow app. New tech based apps are much better. Transfer commonly end in failed debit. Airtime purchase is not guaranteed. Terrible idea of an app",1
2023,Keeps saying my pin is incorrect! Extremely annoying. EDIT: IT'S BEEN FOUR MONTHS AND NOTHING HAS CHANGED!,1
2023,Nit working,1
2023,I have been seeing that there is a new update for the past few week now but there is no link for the update. How do I update my App to the latest version?,2
2023,"Very nice and easy to use, quick in delivery, and accurate in transactions. I called it easy banking. First bank you are the best 👌. Thanks for giving way for transactions.",5
2023,The app is very nice so easy,5
2023,Please I've been unable to use my biometrics on this app since one month ago now,4
2023,You can't get receipt after closed the window which is very bad and you can't view more than twenty transactions while others bank like UBA and Wema give you a year plus transactions history l regret when I use it to pay my daughter school fees when they request for the receipt,1
2023,"First bank, the elephant bank please release my app account phone from device. This function is not working.",1
2023,"You can't generate your receipt in the app,They should do more and make it easy for people the to be able to go back to their recipe.",3
2023,Good and fast,5
2023,Very poor. It was more an excellent bank app when it was having night mood... You ve to do more work on the app.,1
2023,Excellent,5
2023,Add new features for Goodness sake... we can't even hide balance,1
2023,"The only problem about this app is you can only download the transaction receipt at the time, You can't generate the transaction receipt after you log out the app. And so many costomers are complaining about this issue. And secondly you can't generate account statement when you need it. First bank should fix this, But the app is super good,am enjoying it Alot.",3
2023,"Good application, I love it",5
2023,"Weldon, excellent",5
2023,"I transfer 5k to a uba account on Saturday 8/7/2023 and I was debited but the uba account was not credit. And when I went to complain, they told me it is reversed and am yet to receive it. Please return my money First Bank",1
2023,The best bank ever.,5
2023,Fast trensaction,5
2023,Good and understanding app,5
2023,Good,3
2023,"Good, but the server is slow sometimes, please look to this...",5
2023,"Worst bank app ever.......... Am back here after my last review .it seems this the developers working on this app are government workers . They are getting paid without doing anything . They not updating anything , or trying to make the bank UI/UX better . They are just bunch of amartures.",1
2023,Very satisfied,5
2023,"My major challenges, u can't download ur statement of account via email unlike the other bank! Pls you people have to upgrade",1
2023,Good 👍👍👍👍👍👍👍👍👍,5
2023,A very good app,4
2023,"I updated to the latest version this morning and since then I can't access the app.. it keeps saying ""Device rooted"" when I never attempted rooting my device",1
2023,Excellent tools,5
2023,I find the app easy to use and secure Thank you You the first,5
2023,I use it well,4
2023,Good and fast,4
2023,"Very satisfied, always the first.",5
2023,"The worst banking App. They will always send you a message to update your App and when you come to the App store, you don't even see the update botton. What a disgrace.",2
2023,"You said we should update our mobile, but I've checked Google Play store. I can't seem to find the update button to update my firstbank mobile.",3
2023,"Enjoying using the app, it work perfectly.",5
2023,Locally satisfactory. Enables me bank or transact easily at my convenient. Features to lock and unlock account as well as disabling ( or anabling) of an active debit card makes this app superb.,5
2023,Keeps asking me to accept terms and conditions everytime before I can login to the App,2
2023,"Please I find it difficult to contact you on the email, its reply is odd ,saying recipient mail box is full application to recharge my prepaid meter since May 5th up till now no response and money debited,and today 10july thesame answer Please rectify this problem",3
2023,"The developer of this app should work on the transaction receipts because on other apps like Wema Alat and Opay, you can access your previous transaction receipts over and over again but for First Mobile, once you don't save your transaction receipt instantly, you can never access it again.",3
2023,I need up grade,5
2023,The balance of the account cannot be hidden in the App. There is need for the option to Hide account balance to be included in the App. That is allowing the account user to ENABLE/DISABLE account balance. Thank you,4
2023,The app is not bad but the updating system is giving me some problem.,5
2023,doing well,5
2023,"My money still hanging since past 6 months I can't withdraw or even buy a card,,, this app is a scam app",1
2023,Nice app.,5
2023,Cool,5
2023,Good 👍👍👍,5
2023,Easy to use one of the best app,5
2023,"We'll, so far looks stable.",4
2023,Nice app,1
2023,"Very poor performance I have been trying to login since 4 days, it keeps logging me out Baaaaad!",1
2023,I enjoyed using the app for transaction,5
2023,I love this app it is very very very good i will use it again,5
2023,"Honestly, i enjoyed this app nown morethan older version. No more trouble connections with this latest version",5
2023,Good,5
2023,Nicely app,5
2023,App hardly ever opens recently.,1
2023,"Among all the mobile banking apps I have been using, first bank is the worst in terms of network.",2
2023,The mobile bank transfer is very good and easy,3
2023,The app is ok,1
2023,"Since on Wednesday the 5th of July 2023 I've been unable to gain access into my account and I don't have an Atm card because there is no nearby First bank branch in the terrain. As much as I like this bank, the app can fumble when you least expected it.",2
2023,I enjoyed the app but my first advance was stopped for no reason and I have sent an email to them several times and nothing is being done,2
2023,Pls try to update this apps so that one can print previous transaction receipt,1
2023,Is fast and easy,3
2023,77a add dffffff me 99ggg,3
2023,We cant screenshot using this app. Its so annoying. Can it be better?,1
2023,"1. Saving beneficiaries is just too difficult. I would have thought it should be more difficult to take money out than saving a Beneficiariy. Please improve on this. 2. Please facilitate the generation of transaction receipt even after one has concluded his transfer, VERY IMPORTANT",2
2023,"Each time i login this app, is alway showing me that ""your device is rooted"" and it does'nt open at all. Please what is the way out.",1
2023,"I am unable to generate transfer receipt, which makes it frustrating to share evidence of payment",3
2023,Awesome,2
2023,"Lately, my first mobile app has been displaying wrong figure as my account balance. I only get to know my correct balance from sms alert. Please do well and resolve that issue",3
2023,"This app needs a very serious update. My major issues are; 1. I can't get my transaction receipt. 2. I cant increase my daily transaction limits. 3. I can't a contact of my account officer from the app, in case of an emergency. 4. And lots more of other issues. First bank needs to do better. Other banks are beating them in this app thing. Its like I would have to change banks. I can't deal.",1
2023,"I've been trying to login on this app since yesterday, it's not working.",1
2023,Very good,5
2023,Your app is terrible and unreliable for over 6 days,1
2023,Is crashed,5
2023,"I used the mobile app to pay my electricity bill. I was debited and no token was sent. Even after 72 hrs, there has been no reversal. I contacted first bank help after filing a complaint without any response. I am yet to get any response from their channels. Please refund my account and up your game. Reconsider if using this app to pay for utilities.",1
2023,Can't open my app,4
2023,"The app is very good but the problem is most times(more than 3 times now) it is my ledger balance that is visible on the app instead of my available balance,making me think I have more than I actually have in the account. Please fix this balance issue.",3
2023,Good looking app,5
2023,Very stupid app I hate this app,1
2023,Good,5
2023,"There are two things I don't like about this app. First you can't download a receipt after you miss it the first time, no screenshots. Secondly, no option for getting the reference number of a transaction. I literally have to go to the bank anytime I need it and it's stressful",1
2023,Can you allow dual installation of the app? Can you all reprint debit alert notifications? Nice app,4
2023,Nice app😊,5
2023,Don't used this app... It's bullshitting Don't try it... The five star is to get your attention... Your app is never better after 2019 And this is 2023... Do better,5
2023,Very annoying app sometimes,1
2023,It's was really good to use,5
2023,Always faulty,1
2023,It fantastic,5
2023,I need to open the account,3
2023,Very nice,5
2023,"This is the most stupid mobile banking app I've ever seen, lags even when you have a very good internet connection, cannot download receipt of a transaction you did before, always having issues, unlike other mobile apps I've used,Opay and Kuda so far are very nice,I recommend everyone to go download Opay and enjoy stress free transactions",1
2023,In fact NO STAR! I touched one simply because it's compulsory to rate a minimum of one star. A SUPPOSED app that won't login successfully is useless and should not be called an app.,1
2023,This is very bad experience to me that I can't open the app to make transfer,1
2023,"First what is going on? I did a transition twice any none have reached their destination, you didn't debit me, the money is not also there again in my account with ussd code check balance while on app, the money is still showing there. Ussd code check the money is no longer there, I check my statement, no debit yet, if I try to send the money again, the same app that is showing me money is there, is the same app tellinge insufficient fund. Frist bank what is going on? Pls fix this problem 🙏😭",1
2023,"Fantastic, the app is very good",5
2023,"I've been unable to login simply because I've changed device 3 times in 2 years, and it says maximum number of device exceeded. I've written emails several times for this to be resolved but to no avail. I need help.",3
2023,....... without stress.,4
2023,Sometimes you provoke people,1
2023,Terrible apk. I have been unable to login to my account for four consecutive days! Very terrible!,1
2023,The isn't showing on my list of apps on my phone difficult to update. I would be happy if a different app is available for corporate account holder.,2
2023,I have been enjoying this app for years until now since I got the message about the latest update I have been trying to open the app was just boring it keeps rotating like forever until it will says error please fix this I can't make a transfer in and out.,2
2023,"Does First Bank still have an IT unit at all? Because this app is just like a dinosaur now - logging in almost impossible with the 'network request failed', clunky interface and lack of option to download receipts in the future. It's making me consider leaving the bank.",1
2023,"Terrible experience with the app, like we have with the baj lately, since Corona virus. Sad.",1
2023,Let work,2
2023,Pls you people should provide a switching Botton where you can hide your Acc. balance. Because is not good to be always visible.,1
2023,my mobile app since I update it is not longer working why,5
2023,Sometimes it refuses to open until I off and on my data via offing and oning flightmode.,3
2023,Excellent,5
2023,Excellent,5
2023,My account is not correct with amount in it ...,2
2023,Very good,5
2023,Fantastic and efficiency at all time.,5
2023,It can't even register my card that I just collected on the 26 of June. I can't transfer with USSD CODE except I go to ATM. What a stupid bank call FIRST BANK.,1
2023,"Firstbank needs to do better fr. I'll give them 0 anytime,anyday🤦🏾‍♀",1
2023,"Pls ooo, first bank debit me, and they have never refund it back. Pls I need their costomer care number",5
2023,Please remove me from this app its a miss taking to click on it and please remove me,5
2023,"Its a really nice app, easy transactions but network issues when trying to open d app",4
2023,"Just downloaded this app on my new device and tried logging in but it keeps saying wrong mPin, I've had to reset the pin yet still the same outcome",1
2023,POOR and can't understand why I can't transact my account because am using a new phone.Pls allow me to transact my account as soon as possible.,1
2023,Very good,5
2023,"I'm enjoying the service, but let your charges be more fairer and considerate",5
2023,Cool,4
2023,Amazing,5
2023,Nice app,5
2023,Satisfactory,5
2023,Nasty Bank: Why would you deliberately switch off a person's account for 60days without good reason or justification?,1
2023,Worst app I have seen and experienced,1
2023,It works well for me. Online instant transfer and i can check the history of my transaction at any date I want. Superb,5
2023,The most easily app ever,5
2023,I like this app but please boost your network more thanks,4
2023,"Too many times my money hangs on the air, e dey tire person abeg",5
2023,"The app is a little bit good but the issues is downloading the receipt before share and once the network bad no how you can get the receipt back, ""that is headache""",1
2023,Excellent,4
2023,Very good,5
2023,Fantastic!!,5
2023,"All I will say is, ""All of you who are running this app should be ashamed and embarrassed of yourselves. This bank app is the worst I've ever seen. Congratulations on giving First Bank customers the most useless bank app in Nigeria. You all are clearly incompetent because if you all were, there would have been different updates to this app, fixing the major ssues that customers have complained about. But no, you all don't care. Pathetic app from pathetic set of people 🗑 🚮",1
2023,Please go and learn from opay! This app will embarrass you,1
2023,It's such wonderful experience,5
2023,"My complaints are same as several other reviews I've seen here. Worst banking app and Worst bank ever is First Bank, you guys have fallen way below the pit!!!",1
2023,Good banking in the world,5
2023,"The only problem I have with the app is that the app don't have an option for savings, like locking of fund's till when needed,please upgrade and give us a savings (Goals) option",3
2023,"Bug infested🤔 - my current account just gets mysterious credits! All transactions during that glitch period results in ""Unsuccessful"" message from the App, keeping me stranded. Happening right now since yesterday morning!",2
2023,Excellent service.. love it,3
2023,Great experience.,4
2023,"Very good,only drawback is that you can't generate receipts of past transaction",4
2023,Fast transfer,5
2023,Fine and good,5
2023,Very good app,5
2023,I'm not getting the update app version,2
2023,Good,5
2023,Good,1
2023,Great experience,5
2023,Horrible experience 🤮💔 I don't receive money sent till after a long period and app takes forever or hardline opens,1
2023,Good,5
2023,Excellent,5
2023,This app didn't work thought last week,4
2023,150% perfect,1
2023,"I have been using the app with minimal interruption until recently that I've been trying to open it unsuccessfully for days on end. I have been kept stranded because of this, really annoying! At this point my only option is to close down my account and move to a more reliable bank.",1
2023,Too much protocol,4
2023,"Very worst experience so far. App cannot be depended upon in emergency else one will be highly disappointed. I find it difficult to open the app on my Android 12 most of the times despite the developer claiming that the problem with Android 12 have been solved in the latest version, it keeps rolling until error comes up. Fix these bugs and give us a better updated version.",1
2023,"Very frustrateing app. Are your developers on permanent leave. One can't download receipt after u closed transaction. Beneficiary can't be saved. Infact everything is wrong with this app. It is a total rubbish. Uproot it, let's know it not existing.",1
2023,Good,5
2023,Perfect,5
2023,Nomal,5
2023,Cool,5
2023,"This first bank is one of the worst Bank App i know...most at times the app will be unable to open for a whole day....even when u make transaction and was not able to save the receipt immediately, u can never get the receipt for that transaction...please the team should work on a better update and upgrade not just for the interface but for every aspect of the app..",1
2023,The app is crashing unfortunately stop,1
2023,"The most useless bank in Nigeria with dull services. Just as Elephant is their logo, their app and services are as dull and sluggish as an Elephant is. To show you how non challant they are, they won't come here to reply me. All they are after is making money off their customers, most of my transactions fail. The one I did last night hasn't landed. I bought airtime, was debited but its not yet reflecting in my account. I will definitely close my fbn accounts.",1
2023,Good but why he doesn't allow screen shot,5
2023,Very very good ok,5
2023,Very good for financial 0peration,5
2023,Let me try this app,2
2023,Horrible app. Opens only when it likes. Very horrible. Kept me stranded all the time. God forbid!,1
2023,Perfect,5
2023,Ioowjnn on know w i,4
2023,Very good,5
2023,For months I've been wanting to activate my internet banking but it's not working at all. For this reason I've to abandoned this account,1
2023,"Thank you so much, I am getting the svc satisfactorily",5
2023,Very good App,5
2023,I had an awesome experience with the app,5
2023,"Seriously I love this app and it's reliable but the problem is, one cannot hide his balance because most of the mobile app have this feature. More wisdom guys you're doing a great job.",5
2023,This App is selective to Network and hardly opens in the morning. This is my observation.,2
2023,perfect,5
2023,Why is the app not opening You guys should fix it,1
2023,"I can't even open the bank app, please work on this app to make it easier for us to operate... Is very bad I want to register on the app, but i see no registration status...",1
2023,Best,5
2023,Very ok,4
2023,The app is not working,1
2023,Its just writing error verifying card since d day I download it,5
2023,Best Mobile app so far,5
2023,Lovely,5
2023,Awesome bank app@the fingerprint feature. Makes logging in seemless,1
2023,It's a very auseome app,5
2023,Very good,5
2023,So wonderful,5
2023,Pin,3
2023,The app is so useless. It doesn't work,1
2023,Awful,1
2023,I tried to register but once I open the app it doesn't show that first page that indicates register or open account.,1
2023,"If you keep offering this useless app to your customers, how do you expect people to deposit with you. Check sterling one bank and see the level of incompetence you are posing with this mumu app",1
2023,I need to get an updated version,5
2023,Amazing 😍,5
2023,Good,5
2023,Good 2go,5
2023,This app is good,1
2023,Update,5
2023,"Terrible, and most unreliable bank app. Always manages to fail whenever you really need to make a transfer. Today, 27th June, 2023 for instance, the useless app hasn't hasn't worked, whereas all other bank apps on my devices are working fine on the same network. Useless app. Just keeps rolling and won't login. Really frustrating. Everytime I attempt to make a transfer on days when it's working, I have to pray that the transaction won't fail, which it does many times, momey hanging for days.",1
2023,"Not useable,even with visitations to office and activated.... cannot carry out transactions with ease as listed.",1
2023,This app is very annoying,1
2023,I love it is good,5
2023,Easy to use,5
2023,Unable to generate receipts. Bad customer service,1
2023,Very terrible and it's always malfunctioning ......loan offers isn't working .....this app isn't making things easy at all,1
2023,The firstMobile app is very good,5
2023,"This worse mobile banking ever, you guys have to work on your app",1
2023,Good app,5
2023,Very nice but sometimes it doesn't reverse declined transfer immediately,3
2023,Poorly built app. You can't generate receipt if not done immediately after initiating the transaction.,1
2023,"I'm highly disappointed that first bank App is as useless as this.This App needs to be better, imagine you can't peruse your account statement more than the last 20 transaction.You gave us a false hope that we can now download our statement to our email yet it keeps saying no email on my account yet I keep receiving your alert on my email.How come? We can't also reprint receipt yet your app doesn't accept screenshot.Please learn from Alat App, Access App, Sterling &Gtb App. Stop fraustrating us",1
2023,The Receipt issue is a big most times after a transaction you try to download your receipt and it will tell you downloaded but if you check it did not download. If you now leave the app your receipt is gone and you cannot screen shot the history so the app is not really good,2
2023,Mathew Victor iheanacho,5
2023,"I can create a virtual card, my account balance is open, it supposed be hidden, can't reprint transaction receipt. So bad",2
2023,"I have been trying to activate the App on my new phone for like 3 weeks now, but its not opening. Giving me issues. Pls fix it right.",1
2023,This first bank app is given me problem since three days now.Am been try to open it no way keep telling errow type.First bank should ratify this problem is very bad.,1
2023,"There should be a way to redownload your transaction receipt. It will say transaction fail , yet they will debit my account and no transaction receipt. Very bad experience there.",1
2023,The app is quite easy to use but u cannot save or screenshot transaction history and u can't find uba bank on the bank list. Please update that as soon as possible.,3
2023,Very interactive and user friendly.,5
2023,Nice,3
2023,"The OTP takes forever to be sent, I've not received it, and by the time it does come it would have expired. Poorest OTP service ever! It makes it extremely difficult to log in to the app the first time. As we speak I still haven't be able to access the app.",1
2023,Awesome,5
2023,"This app seriously needs to go through serious updating, sometimes you can't perform transfers because it says you exceeded your limit, whereas you haven't even done any transaction at all for the day.",1
2023,Is just too much,5
2023,this app is simply the best,5
2023,I love the app,4
2023,First from the back.,1
2023,It works just fine. As long as you've got the money in the account and network. It remains a great app.,5
2023,First Bank app is supper fast,5
2023,"Please let us be able to redownload the receipt when transaction is done, once you move away that's the end until we come to the bank again for statement. Add redownload button to the transaction history",2
2023,Good for now,5
2023,Good update,4
2023,Amazing app... Just easy to use and their self service feature is just wonderful 👍,5
2023,Thus app is very good,5
2023,Excellent,5
2023,Good,5
2023,The Best,5
2023,Worst app ever seen... My app has stopped working. It opens until it comes to chosing bank destination (for transfer) though other functions like checking of balance still works. There is no issue with update. This is now up to a month. I am compelled to be using USSD. What could be the case please?,1
2023,Can do better,2
2023,It a very good bank,3
2023,Horrible app. Tried registering and it kept on showing an error that it can't verify the card pin. No wonder it has a low rating 🤮,1
2023,Nice app,5
2023,"Worst experience ever using this app, most times doing transfers becomes an herculean task. I so much disgust such experience, especially during business transactions I'll keep on getting ""query failed"". Please fix and allow d app run smooth. Can't download receipt to refer to previous transactions, can't screenshot. Can't Generate bank statement, So much horrible service being delivered from your Mobile App.",1
2023,Easy to use,5
2023,"Terrible experience, so poor, inadequate and inefficient, it's unmaintained.",1
2023,Very terrible service.Too bad for such bank.Lagging so much behind.,1
2023,Perfect,5
2023,"Mr review in 2020 was that ""App is getting better"". Unfortunately it has gone from bad to worst. Never dependable. Avoid using the app towards the end of the month, you will ruin your mood and business transactions. Severall failed transactions, the app not opening, several features are for the purpose of decoration etc.",1
2023,"Good app, but it will be nice if there is a feature to hide account balance. Something that can toggle visibility of account balance. Hate when I am trying to show someone something on my app and my account balance is just there visible",3
2023,Very poor lost business transactions because app issues. Actually not consistent.,2
2023,Poor and very poor,5
2023,Very good and easy to access.. I love this app allot,5
2023,Not able to install the app on my phone. Why,4
2023,Good,5
2023,"Poor app. No update even though some features are out of date. One should be able to go back and share receipt even days after transaction. I made a transaction and I didn't download receipt. Going back to the app, I cannot find a way to share the receipt again. That's bad. Other bank apps do it. Please update to that feature.",1
2023,"Your mobile app needs an update, I tried saving beneficiaries, but it didn't save and my frequent transactions are not updated, a single transaction is saved over multiple transactions, please look into it.Thank you",1
2023,"I haven't used it that much, but from the little I have seen this app is good.👍",4
2023,Very poor in receiving money,1
2023,Good,5
2023,"Using these bank seems like banking in the 5th century. My money was deducted from a pos machine that declined the transaction, till date they haven't reverse it. I will strongly recommended Opay and other fintech.",1
2023,My favorite bank,5
2023,Terrible. I cant generate receipts and i keep having to accept the consent tab whenever i log in. Fix this please,1
2023,"A major challenge is one being unable to generate statement, even after visiting the bank to complain. It keeps saying email not registered, even when bank is saying all is fine....We mustn't go to bank just for statement, when others already have that provision",1
2023,Very bad,1
2023,Not Opening. I can't Access Any Page.,1
2023,This app is fine and reliable but the problem on this app is not allow first token,2
2023,I have been trying to download the App but it's difficult to download,2
2023,Best,5
2023,Your app hasn't been working for almost a week now. Network issues all the time It doesn't even open most times,1
2023,"Can you people allow me to access my loan back, I just don't know what happened that makes you to disable me, please rectify it for me",4
2023,Good,5
2023,"You can only see the last 20 transactions on the history page, even if you choose date range it'll just bring you back to the last 20 transactions of the present day. Terrible app, you'd think it is a mechanic employed as the sole dev team.",1
2023,"Those who wrote program for this app are novices. They are even adamant to public observations. This app fails to send bank statement to emails & u put the option there,why? It also fails to allow people to re-download payment receipts. Very bad. Kindly do the needful & emulate others",5
2023,Over good in instant service,5
2023,"Can set up the app on a new device it keeps saying ""error loading consent please try again later """,1
2023,First bank app,5
2023,My firstmobile app is no longer working,5
2023,"The app is not working at all on Samsung Galaxy tab please try and do something about it, frist bank should do better than opay app please do something",1
2023,Good app,5
2023,Not good at all,1
2023,"This app has not opened for three days now, hope all is well.",2
2023,Very good app,5
2023,Trying to install but it's not working It keeps taking me back to play store. Iong waiting time to install,1
2023,"This is the 2nd time i will be debited and haven't gotten My Money back, what's country, so sad",1
2023,Victor chinduak security asaba d b s road 1994 13/,5
2023,Efficient,5
2023,Mobile App: Trash. Customer service: Trash. Network: Trash. You guys fail at everything,1
2023,Very nice,5
2023,First bank has the most foolish bad network ever. I can't make transfer on this app for some days now.,5
2023,"Please, this particular App has some bugs in it. Kindly update without further delays or probably prepare to lose one subscriber too.",1
2023,"Before opening the app, you must always consent, it is time wasting.",1
2023,Nice app,5
2023,"You guys charge your customers like you're criminals. Too much reckless, thievish deductions. Also, your app also has no customer service support chat like UBA app does.",1
2023,Very good app. But sometimes no way to update,3
2023,Very reliable,5
2023,My first is not working,5
2023,Exceptional,5
2023,Very Good,4
2023,Great and very okay,5
2023,"Excellent, you can also do better by making it possible to download the receipt even after the app has been closed.",5
2023,"Cannot email account statement, cannot generate receipt after closing the app. My conclusion: improvement is zero",1
2023,This new version if we missed to download receipt instantly we can't download after transaction few minutes like old version you need to work on that issue please receipt is very important to us serious.,2
2023,Very good and nice app,5
2023,"Inconsistent network, thus thwarting transactions.",3
2023,Update this app in Jesus name.. Thank you,5
2023,It's very poor in my device,2
2023,"This is totally rubbish,I have been trying to pay bill for over 3 months now,it keep telling me duplicate transaction, same thing if I'm trying to transfer money same thing, other mobile app don't stress me like this",1
2023,Why will a bank app refuse to give a better statement of account of a chosen date? Tell me why!!! Must we go to the bank for everything?,1
2023,"What a very stupid bank which debited my 4,540 naira themselves on may27,with palmpay narration,I didn't do the transaction and they don't even send me a debit alert after stealing the money and they won't let me generate recept,I called palmpay to ask them and they told me firstbank stole my money with their names,I called this stupid firstbank and they wasted my 500naira recharge card without attending to me,I tried to reach this criminals on Gmail but the won't respond",1
2023,Don't know where to start.,1
2023,Bad experience,1
2023,Rubbish,1
2023,Wonderful app,5
2023,I created my account in an online first bank website Please how do I login my new first bank account into the first bank mobile app?,3
2023,My phone is not rooted and it's saying my phone Is rooted,1
2023,Getting better everyday.,4
2023,Why is that as a big bank can't even do an upgrade with this app it's very bad... Everything is odd 😞,1
2023,Very nice,4
2023,"This is app is too bad it's can't allow me to make any transaction, when ever I try to make any transaction after putting my pin the app automatically closed it self.",1
2023,"C(つ≧▽≦)つould opportunity ,,sʕっ•ᴥ•ʔっand,m",2
2023,Why is it that the OTP is not coming even the first one that came was showing invalid. Kindly resolve it and allowed us to use it effectively. Thanks,4
2023,"Honestly, am disappointed with you guys, i couldnt do transfer yesterday, after i tried i got debited and is yet to reverse, am having double thought on this Please i need my money",1
2023,This is the worst app ever. Can't even make a transfer after the first time on the app,1
2023,"I wish I could give this app half star🥱,This app was really good until recently, even with stronger internet connection, it delays the transaction and still debit you even when the transaction is unsuccessful. I hate this with every aspect. Like they don't even reply your complaints nor even reverse the money, it's really one of the worst experience I had with this blank.",1
2023,"The most worst bank ever with deducting money from account without no reason,I regret using you not first no more but last bank",1
2023,Great,5
2023,Great app.recommended.,5
2023,Mmmmou upset oouoiooooo,1
2023,This app is giving me tough time . I wish I can stop using the bank .,1
2023,This app needed to be upgraded in self service to customer,1
2023,This app is boring I daily transfer is 1 million But it won't allow me to do that It's only 500k I can transfer in a day And when u try again It will demand for Token Which I don't have,2
2023,Best,5
2023,"The app is too dull when you campare it to other banks app. Normally, Receiving payment with first bank account is terrible. Money doesnt use to drop till after several ours.",1
2023,I am unable to redownload receipt It's very poor They need to work on thus very soon,1
2023,I can't send money out and error in everything I do... Don't get alerts on this application,1
2023,Nice,5
2023,I want to update my first bank mobile app to new version iOS,5
2023,The app is very bad.... If you're in a situation where you lose your ATM card.... You're in trouble... For weeks now the app has been inaccessible.....just blank white screen nothing else.... I have restarted the app and even rebooted my phone... All to no avail.... Work on it please,1
2023,Very very poor,1
2023,What happened to the consent form? I am having issues activating my new phone.,5
2023,I love this app,5
2023,After wasting my data to install the app you people are telling me rubbish. Nonsense. That I cannot use the app.,1
2023,Nice App,5
2023,"Lately, not anymore. It's frustrating!!! Work on your app. Its not okay that the only time I can actually see or get a receipt for my transaction is only at the time of the transaction(i.e if network issue didn't arise.)",1
2023,Am really enjoying the app,5
2023,Worst bank ever,1
2023,Great,5
2023,Good,5
2023,Probably the smoothest bank app in Nigeria,5
2023,The best bank app ever,5
2023,This app is super I love it so much because it's very efficient and effective as well as very reliable... Truly the FIRST 👍,5
2023,I like the app because the servising is good,1
2023,Best app ever,5
2023,Excellent,5
2023,This is working fine!,5
2023,This app should be updated to enable us to look for transaction receipt after 1 or couple days of initiating transaction.,1
2023,"This is the dumbest app I've ever known don't download, immediately after updating it show ""this device is rooted we don't allow usage on this device"", regrettably!",1
2023,Very easy to use and access. I have been using this app since 2018 till now now major issues except sometimes network issues.,5
2023,Very useless bank and App,1
2023,How to use the app,1
2023,"It's a very interactive app. But I feel they should improve by way of implimenting an individual going back to a transaction history and downloading the receipt from there as well, it will make a whole lot of difference. Well done team!",4
2023,"Why is your app not working on rooted devices, give us a version that works and no this.",1
2023,Superb,1
2023,The worst bank app in Nigeria 🇳🇬. You won't be able to open it at times of emergency without a tangible reason.,1
2023,The app deserves a 5 ❤,5
2023,Too much ads,5
2023,Very good,5
2023,Guarantee trust bank,1
2023,Good,5
2023,"This app is completely useless, just too complicated",1
2023,Easy to navigate,5
2023,Quite a challenge trying to get receipts for previous transactions.,2
2023,I prefer using the app. It's fast and easier for me except for when the network is very bad.,5
2023,Very Very good,1
2023,Nice,5
2023,The app has improved significantly. It's working perfectly fine for me.,5
2023,"The acclaimed new versions 2.9.2 and 2.9.3 are not available here now! Certain things about this app are disappointment, false promises and painful failures!",1
2023,Both app and bank had caused me more heartache than any relationship. They keep debiting me without refund.,1
2023,Good,5
2023,Good,5
2023,"There's a lot of things that need fixing in this application. One of them is that a user is unable to hide his account balance which is supposed to be common with bank apps for security reasons and secondly, a user should be able to generate receipt for previous transactions. Both of which is not functional on this application. I honestly expect better from a bank like this. This should be relatively easy to fix (speaking as a developer myself)",3
2023,Most reliable but needs to be upgraded to fast internet response....,5
2023,"You only get one chance to download receipt for transactions and you only see a few transactions in the history, filter for transaction history is terrible, these issues have been there over the years obviously no one is doing anything about it. Some other banks are doing well with their apps please take a queue",1
2023,Very user-friendly and self explanatory,5
2023,I try to activate my mobile App but it shows me: you have reached your maximum device limit. What is the solution ?,1
2023,"Please add the feature to hide account balance and to download receipt for all transactions from ""transaction history"" at any time and to add email from the app, thank you.",3
2023,"Since October last year, i became scared of allowing money come in through my first bank account, reason is; the kind of uncertainty and network fluctuations in the app while trying recognizing other bank account numbers is actually frustrating. Please, your tech team ought to fix the bug, first bank to first bank transfers will always work, but first bank to other banks will often not pull through, 9 out 10, pls pls.",5
2023,"Well, I have seen a lot of poor reviews about this app. But I must say that the new version is impressive. I have not had any transaction issues since. Transactions are fast but I also noticed that if your internet access is not stable, you might experience glitches.",4
2023,"They have to improve on the statement of account service which only desplay 20 days back, instead of like two or three months",3
2023,The app is good and easy to use just that you can't screenshot anyoage in the app which they should work on,5
2023,Great improvement,4
2023,Worse app of the year,1
2023,Amazing 👏,5
2023,Okay. Down time limited.,4
2023,"It's difficult at first, but I later understand it well 😀 and love to use it.",5
2023,This app is serving me well,5
2023,Not a good experience at all more so I will like to suggest something very important in access bank app the option of where you can quickly click and report a particular transaction but firstbank don't have this option and making it difficult for customer to complain of failed transaction via the mobile app because calling your customer service cost money sometimes you will be on the call and your airtime will be exhausted and that's will be the end of your complain until buy another airtime.,1
2023,Better than GTB.,3
2023,"After over 5 years of use, turns out still an unstable app like most of the fledgling banking apps in this shores. For a big bank like firstbank, it's a huge shame their inability to fix same old issues years after launch.",1
2023,Is a good app and work faster,1
2023,"Deserves commendation, it's having the app.",5
2023,Nice app in terms of efficiency and transactions,5
2023,Good,5
2023,Exceptional app,4
2023,There's no any issue,5
2023,It's was amazing using the app,5
2023,It's annoying that I can't access my previous transaction details on my mobile app,1
2023,Worst experience I can't generate both statement of account and receipt of transactions. I would have rated the app so bad 😞 if I have the chance. Worst app I ever seen.,1
2023,Good,5
2023,A nice and smooth experience with the app.,4
2023,Very excellent to bank with you,5
2023,I love this,5
2023,Problem with receipt download is annoying. To print or flash statement for a particular period is also another issue Someone can't screen shot balance as well. Other than these... It's ok.,2
2023,Very Lovely and sweet,5
2023,Worst You can't downlaod receipts after a successful tax.,1
2023,I'm enjoying the apps always,5
2023,"Horrible app, no network to transfer money, can't generate statement it's just there for fancy...too slow for my liken. There is nothing helpful about the new features",1
2023,Nice and lovely,5
2023,I wanted to come and say what's on my mind buhh it seems my comardes got it covered please Mr and Mrs first bank do better,1
2023,Very fast,5
2023,Good.,5
2023,Try improving this App,1
2023,It easier and quicker to transfer great app,5
2023,Good,5
2023,Excellent app,4
2023,Worst bank ever,1
2023,Very useless app. You have to accept terms and conditions everytime you log in. You can't download receipt later after transaction,1
2023,Seamless experience currently,4
2023,Mobile app made easy.,5
2023,Nice efficient and easy to use but alot of error messages pop up,4
2023,Nicd,2
2023,The app is rooted when open after install,1
2023,I lost a deal because of this app 😭😭😭,1
2023,Very Poor,1
2023,Wonderful,5
2023,I think this app should be able to do transactions when you hide your account balance by switching off the account balance button.,1
2023,Great,5
2023,"This app is a terrible one, can you imagine that after making a transfer and decides to logout ,you can't even go back to print receipt and d app doesn't even allow a screenshot of the transfer you have made. It's a zero star for me, it needs to be updated. That feature of coming back to reprint reciept is very important bcos access bank has it dats why I prefer using access bank for easier printing of reciept.",1
2023,"I cannot generate receipt of past transactions, I cannot screen grab. I just dont get this. Also the app date is not aligned. If i need to view history for a particular day, I cannot. I have to set the date like 10 days prior to that day. You guys are better than this.",2
2023,Can't screenshot my transactions. This should be enabled on Android,1
2023,Very useless and stupid app. Doesn't deserve a single star. The worst app ever.,1
2023,"The only time a receipt can be generated it's when you made the transaction after that you won't be able to print out the receipt which is very bad and also if you send a message to the service provider from this app you won't receive any response whether message has been delivered or not, this first bank app when you need an urgent transaction it will be telling you transaction unsuccessful, the only way you can waste your data is to update your first bank app it's still the same old sheet app",1
2023,Please help me,5
2023,The generation of receipt is not possible after you close the window. This is awful!!!,3
2023,"i can't use the app. seems useless for the past 2 months now i can't link my card with app, error always, what to do now please",1
2023,Have been trying to activate my firstmobile app on my device But its showing error,1
2023,"I made a transfer of eight thousand naira from my keystone account, to my firstbank. I was credited 8, 000 but my balance was 6,000. This was on 1st June, 2023",1
2023,The issue I'm having with the app is for them to make or add hide balance,2
2023,The app lags 🙄,1
2023,Very efficient,5
2023,How can i generate receipt from my bank app.pls very urgent,1
2023,"Is not working well on this phone,the app always stop.",1
2023,Application very ok with me.,5
2023,"Terrible App almost 10 years no upgrade.... You cannot print receipt, You cannot print statement, everytime transfere unsuccessful but you see deduction after 2mins, You cannot check history beyond a month... Changing Phone and downloading the app afresh did nothing.... Did i tell you that physically the bank and its ways are even more terrible 😔😔.",1
2023,"The app is not opening at all, for the past 5 days I've been trying, keeps saying network failure. Meanwhile I'm on 4G and I have data. My mum's is opening though. It's really frustrating.",1
2023,"Worst app. Please change your app developer. One cannot check his bank statement... Check Access bank app, you can download your statement account but Firstbank is only to be charging people and the service in banking hall is the most annoying service",1
2023,"Awful, Woeful, Disappointing, Sluggish and Failing. I always feel I can uninstall the app and close my account. The app has automatically turn me to a prayer warrior because I need to hold my heart in my hands before transacting. Nonsense.",1
2023,Uu,4
2023,First mobile,5
2023,Excellent,5
2023,Excellent,5
2023,It doesn't work on my device,1
2023,Very good,5
2023,Splendid,1
2023,Good,4
2023,"Reasons why I didn't complete it 5 Star ⭐ is because it's slow to open that's all,it's so secured to use",4
2023,Good App♥️✅,5
2023,Good to go with .,4
2023,Using Opay is far better than First Bank. Fast monthly deduction but poor service always. I will prefer closing my account if care is not taken.,1
2023,"Worst Bank run from first bank they are now fraudster,low in customer service and others",1
2023,First bank on colos .. I'm so mad rn. 😠,1
2023,This app does Not deserve any at all. It is the most useless banking app I've used of all time. It's both disappointing and embarrassing that first bank in 2023 is still using an app as bad as this. I would suggest that they change the entire staffs in their IT. Dept for being unproductive. This app is a total disgrace.,1
2023,"Why I can't login my account on my Samsung phone now, You have reached a maximum device limit of to 10 help Me out",2
2023,First bank is the best i like it so much,5
2023,I can't screenshot!!! You need to improve this app I mean it's annoying!!!!,1
2023,Good,5
2023,Nice one,5
2023,"Very poor service, wanna make a transfer, not been able to select account to debit",1
2023,Not working,1
2023,Very convenient,5
2023,The ads are popping up too muçh but I like the apps.,4
2023,Superb,4
2023,My dashboard isn't showing.,1
2023,Annoying,2
2023,Fine,5
2023,"Easy to access, stress free",3
2023,"What is going on I am trying to login my bank app but its giving me an error msg, rectify",1
2023,It will just be prompting warning message with error.... You must accept the terms and conditions every login attempt. Older version is better by far. Review and update pls....,1
2023,Great,5
2023,This app is very gud and trusted💯,2
2023,Love u,5
2023,"I can't delete the bank account from the app, I'm trying to add my other account but it is not possible. Any idea on what to do",1
2023,Can't activate the app with my card,1
2023,"Little or no response, Zero customer relations",1
2023,This bank App doesn't work and I don't know why they(bank) keep referring us to use it and make transfer. I have been trying since yesterday to pay the bolt ride since yesterday 🤦‍♂️,1
2023,Am trying to make transfer but if I reach select acct to debit it's showing blank and cancel underneath,1
2023,"This bank is the worst. I made am error transfer to access bank with this app for the past six months even with a court order, I am yet to get my money back. Grist bank did nothing to ensure I get my money back.",1
2023,Very good and fast app,3
2023,"Useless, won't allow me to do transfer no matter how small the fund is, they will be showing maximum daily limit exceeded even if I haven't perform a single transfer in that day. And I have daily limit of 1M+ so how could say I reached maximum transfer for just 10k upward payment?",1
2023,This app does not allow me to do what I want I can't log in with my other first bank account Cause I have two ATM card,1
2023,great,5
2023,Always have an issue or another with the internet. I just did a transaction and it showed me transfer declined and yet transaction continued and I was debited. But no money has been sent to the account. What is actually wrong with you guys?,2
2023,Transfer but can't recharge,1
2023,🥀Today's Best photo🥀today's best photo follow me please 👉Jamal Ahmad ❤❤❤❤❤❤❤ #bestchallenge #challenge #picturechallenge #photo #photographychallenge #BestPhotographyChallenge #bestphotochallenge #bestoftheday #photochallenge #photographer #photooftheday #picture #modelchallenge #photography,5
2023,Great,5
2023,First bank is a criminal bank working with Yahoo boys I have the evidence to prove it if needed this is my phone number to call me if you want to know how first bank is collecting people money using Yahoo boys call me,1
2023,Very good and superior,5
2023,Good,5
2023,Good to us,1
2023,Good,5
2023,Why is that when I want to make transfer it's always saying I have exceeded my max daily limit even when I haven't made transfer for the day. This is embrassing.first bank is unreliable,1
2023,I have done more failed transactions on this app than the successful ones. Imagine having you funds hanging for several days because of a useless app.,1
2023,"Anytime I wanted to login, it will show me terms and conditions page even after I accepted the terms and conditions and logged in to my account it will still show me next time before login in. Everytime before I login, I must accept terms and conditions before proceeding",2
2023,Good,3
2023,Great 👍,5
2023,This app is hard to download which is very bad,1
2023,The app keeps crashing 😠,1
2023,Best bank app,4
2023,I can't select account to pay from because is blank what type of app is this one of the worst mobile banking app ever even a kid can do better programing than this,1
2023,Transfer,1
2023,"This useless app has made me lose money so many times. If you make a transfer, it will end up displaying unsuccessful and then debit your account. It would take God know how many weeks, if not months, to get your money back. You should have your fingers crossed 🤞 if your making a payment transfer using the app",1
2023,U are the best,5
2023,Good day the app is good but the problem is there is no post payment receipt like to generate an authentic receipt for future use.,3
2023,Great,5
2023,"First bank was a good bank before then it started having poor services I don't know when they start deducting money from my account and tag it with a meaningless transaction in my bank statement. I literally keep money there for my business capital and I do not spend it or touch it at all. From no where,they removed a certain amount I can't repay back. Do you expect me to still put my money inside your bank when I'm fully aware it will be deducted for no particular reason. This is very bad",1
2023,The app keeps crashing on vivo Y02,1
2023,"It keeps showing, error loading consent data form when trying to reactivate on my new device. Very frustrating",2
2023,"Everywhere you go,,,,,,",5
2023,Good,5
2023,"Is A Nice App. It needs More Features,Like Hiding Amount, Stop Ads and printing of statement. Thanks For The App",2
2023,Great,5
2023,I got a failed debit for more than 2 months but they failed to reverse my money despite so much promised. First bank are not longer trusted bank,1
2023,Very helpful app,3
2023,"Obviously I lack words to express how I feel about this app, for crying out loud first bank can do better, everything about this app is not giving. Would love to see possibility to hide balance. Overall upgrade.",2
2023,Update of app,2
2023,Good,4
2023,Good,5
2023,Good,5
2023,The app required strong internet signal compare to other bank app to connect. An upgrade is needed please,2
2023,"I just installed the app and I haven't been able to activate my device on the app. I keep getting ""error loading consent"" for weeks now.",1
2023,Thanks a lot,5
2023,Outstandingly Outstanding. Always the first.,5
2023,Good,3
2023,"Very poor app transfered my 2,000 debited and nothing to show for the worst app ever this is the 3rd time this is happening to me now is my last card I hate u guys with passion first bank",1
2023,"Great app, but I have issues removing my former account from my device.",3
2023,Nice app,5
2023,"The most useless app I have ever seen Since morning I have been trying to login but no way, Godforbid",1
2023,First bank needs to do better than this,1
2023,Excellently work done THANKS TO LORD OF UNIVERSAL,5
2023,The app is frustrating I can't access my the app anytime I open it it come up with network fail since yesterday till today 😡,1
2023,Worst banking app ever You will just suffer if you try to use it,1
2023,"""Error loading consent form, please try again later"" .....This message keeps popping up and I can't seem to register on the app....This is very bad",1
2023,It has always been a fantastic experience with FirstMobile.,4
2023,Satisfactory,5
2023,"Horrible ,it keeps telling me error to load consent",1
2023,Nice one,5
2023,Nice app and good,4
2023,"Not too good in many aspects. An app in which I cannot get transactions receipts after exiting the app is a poor one. Once you cannot download receipt immediately after transaction And you exit the app,you can no longer come bVk and succeed in downloading it. Too poor. That",3
2023,My date of birth is not written correctly.,5
2023,Unable to login in the app pls help,1
2023,Please i can't do transfer or withdraw or use my atm or load airtime or do anything In my mobile app i cant see my account if i want to perform any transaction Please am just stranded i need help,1
2023,I don't know what is with the app if I want to transfer alot of times duplicate transaction so it means my money is stuck there,1
2023,if I could have given none stars I would. Cause why would I keep getting debited like three times in a month. I'm not dumb. what maintenance are y'all maintaining ? y'all are theives and should stop This rubbish.,1
2023,I don't understand this app,5
2023,Bravo,5
2023,Error to open,5
2023,Am a first bank customer,5
2023,"Very poor that you cannot get receipt for a transaction at a later time. Also, transaction history is short. You do a transaction, it says unsuccessful but you find out your account gets debited after a while and the transaction actually goes. Please fix these esp. the receipt issue.",1
2023,Best app ever!!!!,5
2023,I have been trail to dowlodo it but is not conetin,5
2023,Poor network,5
2023,Excellent,5
2023,"Please why do you displayed "" Rooted Device"" I'm the bonafide owner of this account, please unlock it for me. Thanks God bless.",5
2023,The app is no more working,1
2023,Very bad,1
2023,Good,5
2023,I cant even see my BVN on the app unlike other bank apps. So empty.,1
2023,"This is a very stupid app, after upgrading this nonsense app. I can't select my account to debit when I want to do transfer, pay bills or airtime. You better do something about this right now. Even the ussd code keep saying they are processing my transfer. Do something about this before you lose a customer.",1
2023,Good,1
2023,I have been trying to activate the app on my phone buh it's not working Don't know what's wrong witb the bank🥱🤔,1
2023,Wonderful,5
2023,One of the best way of transactions. But the app is difficult to download.,5
2023,"The app is showing that Recent data from similar device shows that this app may stop working on your device and also showing error loading consent! Please try again later for some days now , please help",1
2023,This app is terrible for to me isn't work perfectly,1
2023,This app is bad,1
2023,Giid,3
2023,Bravo to the developers,5
2023,Hard and pointless why can't you release a device ?,1
2023,"Have been decline on 16 may 2023 ,16,300 Through POS",5
2023,"This app is the worst for real. What's with these instability? Whenever I try to make a transaction, it shows me that an error has occurred and the page doesn't even load 🤦🤦 this is trash....",1
2023,This is most useless app ... The time you need it it will never open.. very very useless . Do not download,1
2023,"The most useless, most frustrating and most inconveniencing app. I regret using first bank. Now, I'm stuck here because I can't pay for what I bought. Stupid app/bank",1
2023,The app is just messed up. There are more times that you can't access the app than there are times you can access it. I don't just understand how this is so hard for you to get right.,1
2023,Good..not bad at all. So far so good,3
2023,"Worst banking app in Nigeria, always having issues like network error, or error getting daily limit. Most times i can't even sign in. Please get better developers like the ones opay and palmpay uses",1
2023,This app is so annoyed! I can't even log in. What a Rubbish!,1
2023,Bad service I've been trying to recharge and it is not even opening 😒😒😤,1
2023,9i,5
2023,"All of una wey gather for this bank say na app be this una no really well at all All them opay, kuda, palmpay sharp pass una for transaction and everything, since una come out as bank be like to upgrade una systems no dey sweet una.",1
2023,"This app is horrible. I have not been able to transfer for day's now. Always getting ""unsuccessful transfer"" message. Latest now is, there's a problem while verifying transfer limit. A very bad app.",1
2023,Eseay transaction,1
2023,Very good,5
2023,"First Bank is the worse bank ever, made a transaction complain of which was declined but I was debited over a month now yet it's yet to be resolved, don't think I would advise any to bank with this bank",1
2023,Excited,1
2023,I can't get in,1
2023,My app is showing Device is rooted,1
2023,Mostly disappointing to login Majority of its services unfunctional!,2
2023,"Its the worst of all financial apps , doesnt open most times when needed",1
2023,For the past two weeks I have not been able to verify my card on my new device. It either shows PIN tries exceeded or Error verifying card. This is not good at all because I have pending transactions to do.,1
2023,"This app is giving me a gard time, always dissapointing at the point of need, never opening.",2
2023,tested and trusted,4
2023,What happen hooo I apply for loan at last year till now you're no give me what happen telling me am not own money loan oya my bank give me loan I need Union,5
2023,Useless people. Thief criminal set of people..mad people... nonsense people.. removing people's money.. Thiefs..... Bring my money back,1
2023,So functional,4
2023,You guys have the worst banking app ever. Always having errors and wouldn't generate receipts. The service is always unavailable,1
2023,All of a sudden my app just doesn't work says nothing either,1
2023,I took a loan on of ten thousand naria on first credit instead of you people to debit me of the money instead you debited twenty thousand naria. Better return my money before I go live om Facebook and Instagram.,1
2023,Hurrible app,1
2023,I regret installing this app.,1
2023,Always unsuccessful transaction. Very frustrating. A very Nigerian service. Ineffective and unusable. A disgrace,1
2023,Not satisfactory,1
2023,it is saying network failed,1
2023,"App is great not until you need to generate receipt for an old transfer, Also ads are frustrating, plays automatically after you log in.",1
2023,"The App was better before, very impossible to download receipt again after transaction.Very bad .",1
2023,The app is not functioning well,1
2023,"I doubt of there's a banking app worse than this. Today is the 10th day of August 2022, and I'm here to tell you that this app gets worse with every update. This app keeps getting worse. This is may 2023 and the app is worse than ever.",1
2023,Great,4
2023,Manegable,3
2023,The worst app I have ever seen in my life,1
2023,For now first bank mobile app is useless for those who has a new phone if you installed the app on a new phone you will not be able to activate the phone in order to use mobile app for over 4 months I have been trying to resolve the issue with first bank by contacting them and all my efforts prove abortive,1
2023,Efficient but sometimes hang due to network fluctuation,4
2023,Fair,4
2023,"FBPLC the on and off switch is perfect/ but I think you guys should update us with a function that can hide and unhide figure of our account balance while using the the app, what I experienced today is not good, I wanted to transfer money from my mobile app and somebody walked up to me and looked at my phone screen and she saw my account balance and that is not good as far security measure is concern, other banks like UBA etc have that function. I dont know if I am the one not seeing it.✌️",5
2023,"Please update, error loading consent all the time. And many minor bugs.",1
2023,I have been trying to link my new phone to the app but it's not going through keep saying error,1
2023,"The app is almost always on some network issue, there has been no update since 2022, I just made a transaction yet I can't log in to confirm, this is why people chose to depend on other wallets than bank apps, because it seems the experience with the bank apps seems to be getting worse",1
2023,This is the worst mobile bank app.. Please don't download this app it is very useless,1
2023,"The problem and the frustrating part of this app is that when you made a transfer and tried to download the receipt as an evidence of payment but you will end up with download failed and once it closes,no way again,this have given me a lot of concern",1
2023,"You people don't deserve any star at all.. I can't update my firstbank mobile app, it's so annoying",1
2023,"There Should even be a zero star for this app It's very annoying...i've been trying to activate my device for close to 2 weeks now and it's been telling me "" error loading consent "" please try again later I'm tired of trying Do something about it!!",1
2023,The app is telling me is crash,5
2023,I haven't use this app but i hope a better experience,5
2023,"I have been trying fir days now to login the app to activate it, still not working.. You're making things hard for someone",1
2023,This one star sef na dash I dash una The app no de even open at all like what the hell Rawbish,1
2023,"Very poor, been trying to activate my mobile app with my debit card all to no avail.",1
2023,Disappoints at the most critical times. Worked tolerably until 2022 when it became terribly erratic. Very frustrating when you need it most. You get debited for unsuccessful transactions. You cannot generate the receipt afterwards. I just had to get other banking apps.,2
2023,Arguably the worst banking app on my mobile phone. I did transfers and app says unsuccessful but receiver was honest enough to say payment received. Too bad!,1
2023,"Fastest in terms of service delivery, and the most authentic.",1
2023,Terrible! I have been trying to activate in my new device but it keeps have error loading consent!,1
2023,Your app is so annoying. Always find it difficult to open,1
2023,Perfect.,5
2023,Very good and accessible,5
2023,Develops hitches frequently...not so user-friendly,3
2023,Very bad app I have ever seen. Rubbish and useless app. I wonder why Google still have this app here. Very useless app. Don't download for your safety. Stupid.,1
2023,One of the worst app nowadays. ...,1
2023,I can't login into the app for weeks now.,1
2023,I love this app it's so good,5
2023,very very bad i got too many errors when i tried to log in error verifiying my card and i have reach the maximum of 10 device i only got two device and other one thats has damaged making three your customer service is poor even you let me know you cant reply email you have full emails i have no star for you,1
2023,Please upgrade your app,1
2023,"Always having issues with the OTP number, because network will not provide it on time secondly I had done more than two transactions yet they still restrict me from sending hugs money from my account this app really got me frustrated",1
2023,Great,4
2023,Ferry good app keep it up,5
2023,Excellent,5
2023,So far First Bank is the best bank I have ever used and it's has been working perfectly well for me I love the bank,5
2023,Good,2
2023,The most useless app I've ever come across.,1
2023,Good app,5
2023,"I've tried activating my device but I couldn't. It keeps displaying, “Error Loading Consent! Please try again later.”",1
2023,🥰😍😍♥️♥️♥️,5
2023,"I want a bank account when to am trying to put bvn, they are telling me account number only, i dont understand",1
2023,"This updated app is horrible, since I updated it I can't do transfer with it",1
2023,Horrible experience. Can't view or download transactions receipts after you've left that window. How is that not fix in the year 2023 still beat my imagination. First is way way backward and the experience is terribly horrific to say the least. Google should delete this app off Playstore and CBN school withdraw their license. There is no positive with First Bank at all.,1
2023,I have been trying to select account to debit to no avail .. it's exhausting Team needs to work on the front and back end to work seamlessly.,1
2023,Good but most times login is difficult,2
2023,The app is good but not fast as expected,4
2023,"I have been trying to register since February and up till now I can't the app will say ""Error verifying card"" for a long time now.",1
2023,"It's keep showing me ""error verifying card"" when ever i try to login my mobile again from a new browser",2
2023,Terrible and bitter experience,2
2023,Good,5
2023,Worst app ever. Not able to logging.,1
2023,Ok I klurrrrrrrwQ,3
2023,I cant open it,1
2023,Been trying to make transactions for days now all to no avail.,1
2023,Used to be best but not anymore,1
2023,It's ok but below certain expectations. Two major flaws- can't download receipt of a previous transaction and can't generate bank statement. Thats why I can't use it as my Primary Bank.,3
2023,I could not open the app after installing,1
2023,The best,5
2023,"Worst bank both online and ofline, been trying to make a transaction on the mobile app since friday,its frustrating and so annoying.",1
2023,Can't activate my new device. It keeps saying 'error verifying card' . Please fix,1
2023,App can't open for days! I Can't believe first bank is this useless. Can't even print receipts from previous transactions just like we use to with the previous app. This app has too many errors,1
2023,bad,1
2023,"Excellent and, User-Friendly",5
2023,I want use with it,5
2023,"I have been having issues logging into the app for days now, error in loading consent and device not found.",3
2023,How can such a useless app remain here? Completely unusable.,1
2023,Always having errors,1
2023,"It's so bad, horrible UI, horrible service, horrible approach... everything is just 👎",1
2023,I just got my ATM Card after my old one expired. I've been trying to register but the option is not even coming up.,1
2023,"Poor app. First bank, you are more than this. Smaller bank are coming up with super app you guys are busy disappointing customers",1
2023,Good,5
2023,Poor App. Frustrating whenever I need statement I have to come to the banking hall I cannot download and print my statement Compaired to some other banking app.,1
2023,I don't know what's wrong with this app. It's not working. Always giving excuses whenever you want to make a transaction to other banks. 😠😠😡,1
2023,Poor app. always showing error. Couldn't carry out a simple transfer. stupid and frustrating app. Poor transaction history. How on earth would a mobile app display on last 20 transaction?. That's extremely poor.,1
2023,Is OK,5
2023,Very terrible! No star wouldn't be a bad idea at all. Not able to carry out trasanction for two days now and no reason was communicated to their customers. I have learnt my lesson.,1
2023,I don't understand since yesterday i can't do anything with money i can't make transfer it's so annoying,1
2023,"The application is presently so stressful, time consuming and failing to display all saved beneficiaries. Not unreliable and useful in EMERGENCY. From 8.00am till 10.30am - unable to do a single transfer successfully (0/10). Keep saying ""Transaction Unsuccessful"" and blaming network failure. Meanwhile other banks application are successful (same location and time). Deducted and debited money during unsuccessful transactions not carefully returned according to CBN requirements.",3
2023,This app is so so so so annoying 😫😫😫😫😫 can you imagine I just updated it the app now I can't get access to the app again telling me my device is rooted 😩😩😩😩😩,1
2023,Not doing any transactions nonsense,1
2023,"Been having issues using this app for 2 days now! What the heck? You can do better, can't transact at all!",2
2023,"Kindly help to work on the statement of account, screenshot, make the receipt accessible any time after transaction, This is the worst app so far in the history of banking apps",1
2023,Can't do a simple transfer for days now,2
2023,"Why do I have to keep accepting term and conditions every time I login, before using the app I agreed to that, then everytime I need to login is bringing that up. Trying to make payment for days now, all have been declined, I don't know what is going on with this people oooo",1
2023,"What's wrong with your app or service? For the past few days now, I've been unable to transfer money from my account to others. Please find a way to fix this as soon as possible. Thank you. You only get one star for now. Fix it and it might increase.",1
2023,"To transfer it always take long time to load at times it will be showing unsuccessful transaction while as you will have been debited already. To save beneficiary is another problem, just to transfer is problem, over 4 days i cant transfer. Your I.T need to work on this app. All my transfer was unsuccessful but First bank debit me, you can't use it for emergency to transfer money.",1
2023,Very poor and horrible app.,1
2023,"If I have the opportunity to give this app a zero star before commenting,i would have done that This is the most nonsense app I have ever used,I have been trying to make transaction for over a week now but it's not working Nonsense",1
2023,"Most useless banking app... (1) you can't screen shot (2) after successful transfer you can't get access to receipt ever again (3) you can't cover your balance, (4) most annoying part is that this app can go for whole week without opening, if it even manage to open , you can't transfer, it will be giving you error massages like transfer unsuccessful, error occurred. Change your name to LAST BANK.",1
2023,"It is now becoming a nightmare using this app. First you make a transfer and at the end it says it is unsuccessful, then the next thing you are debited and the recipient does not receive fund. Second, sometimes an ""unsuccessful transfer"" goes through to the recipient (those who are honest enough to acknowledge receipt). Yes you see a debit alert later, but you are not sure if it was a successful one or a failed hanging transfer. It is impossible to view and print or reprint a receipt of...",1
2023,"Horrible app,I have been trying to make transfer with this stupid app for days now, not working. Zero star to u guys.",1
2023,Very bad. Imagine waiting for days to be able to perform one transaction.,1
2023,This app is not OK at all please do something about it. It does not transfer to other banks at all and money hangs.,1
2023,"The app is extremely slow, frustrating and annoying. You guys need to do better. It can't be used during emergencies. It doesn't work even when network is good. It's terrible and disappointing. I wish I could drop this review without giving the app even a star because it doesn't deserve the tiniest star",1
2023,Great,5
2023,It's really good,5
2023,The app has issues It takes a lot of time to open. Even if you clear the app from recent apps it still doesn't open or if you turn on flight mode and turn it off. Same response I'm tired,1
2023,"Very poor app, worked for the first month even tho I get error connection each time while my internet connection is good cause other apps are working, for 2 weeks now I can't do transfer again and USSD code is also not working, no response from customer service both mail and phone calls, I can't withdraw except I go to POS shop, this app deserve 0 star",1
2023,I have been trying to make transaction for days now but it keep on declined,1
2023,"The app doesnt even open keep shutting down always, please work on yur app",1
2023,Poor app usage,3
2023,First Bank is now becoming last bank...Their app is not encouraging kan kan. Trying to transfer is a problem but they have Network to deduct all electronic and monthly due.... you need an expert to work on the app,1
2023,"Hands down the worst bank app I've used. Can't download reciept after you've closed the popup window after a transaction, the loading time is ridiculous. Like, why would I want ads by default?",1
2023,"Useless app, always having network issues",1
2023,This is the worst app ever. How is it that someone can not do any transaction in two days???? This is not a serious bank. For real.,1
2023,"Very very very terrible app,",1
2023,Very very bad recently,1
2023,Too bad,1
2023,Fed,1
2023,Very Terrible App....to do mobile transaction is very difficult,1
2023,The service has been so poor for sometime now and am fed up already.,1
2023,"Messing up, very disappointing.",2
2023,"I am so much frustrated with this app that I feel like to stop banking with first Bank for the time being; because I leteraly, perform all my transactions with the mobile app and it was the best before I upgraded it. Please, how could I downgrade or download the old version? I will appreciate your consice response pls",1
2023,This app is the worse app ever!! I will never recommend First bank to anyone I know. It's best you guys just close down if you're tired of running this app. Everytime I want to make a transfer there must be network issues. I'm just sick and tired of this useless app 🤮🤮🤮🤮,1
2023,"This bank app is just useless, someone can't send money peacefully. Everytime there is always bad network and it's very annoying",1
2023,For weeks non stop my First bank App isnt allowing me to withdraw seamlessly. Countless embarrassment. I've just been hopeful.,1
2023,It not impressive 😔 always delays. Opay and other online banking are more faster. I couldn't complete my transfer at now,1
2023,Worst bank app ever... I can't complete a transaction in peace. What a shame First Bank,1
2023,Poor and annoying app..,1
2023,"This app has become so frustrating. You get debited even when the app response ""unsuccessful transaction"". Several times, I've been stranded because of unsuccessful transactions.",2
2023,Really saved me during scarcity of Naira,5
2023,"This is the most useless app ever, the app refuses to open, and any transaction done is not successful at all!. First Bank and there bad services!",1
2023,Worse this app is not but a trash. Sometimes you will have issues with login and it hard making transfer on it.,1
2023,Horrible service,1
2023,I want to give this app a zero rating but it's not possible here. Everything about it is trash. Ptueh!!,1
2023,The service is very bad... Ah God!!!,1
2023,"Horrid app, slow and useless",1
2023,Very Horrible App. The Recent updates to load whatever consent is nonsense as it never loads,1
2023,just plain horrible. You can count on it to make transfers.,1
2023,Start to make payment without confirm receipt,2
2023,"I've been trying to input my pin for months, it's been telling me incorrect pin, please do something",1
2023,This app is becoming so bad that i connot even do any transfer with it🤯,1
2023,I made a transaction ..Was debited but the receiving account was not credited ....And i want to update my email on my mobile app,1
2023,I used to enjoy this app before and i dont really know what kind of update you people did that makes it worst so far that i cant even do transfer peacefully anymore.,1
2023,This App is rubbish !!!!,1
2023,Good,5
2023,Network always having issues 😔😔😔,2
2023,U guys have poor network connection. I have been trying to transfer money for sometime its not going i have to use pos and the charge is too much.pls try and fix these,1
2023,Worst App ever,1
2023,Fair app,5
2023,Please upgrade this app or look into what is wrong. No longer as efficient as it used to be.,1
2023,I just lost the ap i whant you to reainthall it back thanks,5
2023,"Very poor, just very poor like extremely poor.",1
2023,"Please, you people should include where on can access receipts for translations made so as be able to satisfy customers well. You people should do this, am appealing.",1
2023,Facially goog,5
2023,Very poor. Not working on my phone. Says App deactivated.,2
2023,I need to upgrade this app,2
2023,"Downloading this app was just a fustration for me , cus have been trying to create my virtual card on it , but it keep saying can't create card for almost two months now.",1
2023,Can i open an account without BVN?,2
2023,I want to change my email on this app how can i do that hace been trying several ways but not getting it,5
2023,"Update this ancient app please, everything about it is outdated",1
2023,"This app is just very annoying. After an unsuccessful transaction,you still get a debit. Very inaccurate and very very frustrating. I thought app was to make things easier but this is frustrating. I wish there was a less than 0.5 rating",1
2023,Worst Banking App In Nigeria,1
2023,"It keeps saying ""loading consent failed, try again later""",1
2023,Great work,5
2023,"I don't like your app. I just don't have any other choice but to use it. Most of the features on it is not working at all, take for instance: 1. the statement of account is not working. 2. one cannot generate receipt for transactions you made on the same day talk more of past transactions. 3. Start adding my transaction ID or Transaction Reference Number to transaction history details. This will help assist in processing failed transaction without hassles. Quit being Old Junkie in Modernday",5
2023,Too bad but very much appreciated,5
2023,"I've been experienced though time on this app almost a month ago, whenever i tried to transfer money from first to my opay account, the money will be debited but will not be credited to the account i transfer it to, and it'll not be reversed to my first bank accounts, and i have loans to pay but I'm not able to make the payment",5
2023,It's very good,5
2023,I have been trying to transfer but now this app is helping at end Pls try to use this app,5
2023,This app shouldn't be called Bank app. 👎 I'm sure the developer does not read the reviews hence there's no improvement.,1
2023,I hate firstbank they are unreliable,1
2023,i have made payment to people yesterday and today but the are yet to get the money but i have been debited 😏😏...your network is Zero since this week and please update your app add features that will help us to make reports on the app without stress abeg,1
2023,It's quite unbelievable that a bank of such reputation can not even create app with better compatibility qualities with the years of existence. It doesn't even work on my Samsung s9 plus.,1
2023,Very bad,1
2023,I tried downloading the app the app is not coperating with me at all,1
2023,Why is the consent form not loading?? I can't even log in on my new phone to access my account for the past one month,1
2023,"At first this were working fine. But later on it started to misbehave. First the app will hang making it impossible to do normal transactions, then when I do make a transaction, it will say failed but then debit me. Also I noticed that first bank doesn't allow transfers to online wallets like palmpay and opay. Please fix that. And today when I try to login to my account it won't let me. Also the user interface is unpleasant and disheartening, please make an update andbl make it look better...",1
2023,Worst bank so far,1
2023,"Very awful. Emphasis on ""very"".",1
2023,The worst app ever and very frustrating,1
2023,First banl is the best,5
2023,Good great,5
2023,Go work on your rubbish app,1
2023,"This is the worst mobile app I've ever used. If you make a transaction you won't be able to retrieve the receipt days, infact minutes after closing the app. And that complicates issues should you fail to save the receipt at first. This is a nightmare. Many a times we have issues of people not receiving the money we sent to regenerate receipt it's a problem. I am highly dissatisfied with first bank tech sector.",1
2023,"Horrible For days now I've been trying to transfer to no avail. On some days, the app doesn't even bother to open.",1
2023,"Honestly, you @First Bank should work on your app. It's a mess. Logging in is war, processing is just a joke. A glitch should last beyond a day, but yours extend to over a week. For goodness sake, you're a financial organisation managing people's fund. Very poor service",1
2023,"What the hell is wrong with first bank mobile app,,, so annoying",1
2023,Its a nice experience though network might intend failing sometimes,4
2023,"How I wish I can give you '0 star' The app is not opening again, all you see is an error mesage while trying to log in. This is the worst banking application.",1
2023,"This app is not encouraging at all. Iv been trying to send money still yesterday, its not going through",1
2023,Very useless bank and app u can never open this app once u have to try it for like 50 time foolish people work on your useless network,1
2023,Poor User Experience in General. This app can be very frustrating to use at times. It takes forever to complete one single transactions. Fix this.,1
2023,"I wish I can give less then a star,this app is not working I was using it well all of a sudden It started show network request failed I uninstall and install it back again the same thing I don't understand oo @firstbankmobileapp",1
2023,"Worst bank app ever, since I upgraded this app, it doesn't log in on one click anymore, I have to try and try before I can log in , very poor , pls fix this... First bank !!! Can you people plsss fix your bank app fgs !!!! This is becoming really annoying!!",1
2023,Almost the time hard to login,2
2023,You people should do something about this app network issue. What is the point of a mobile app that it's function is not reliable?,2
2023,"Very very bad and frustrating,I have been trying to make a transaction the app cannot even open turning and turning draining my battery, I am going to close the account to gt or any other better bank.",1
2023,The worst service ever.,1
2023,This app is so useless,1
2023,Terrible. Can't make transfer for days,2
2023,"I was enjoying the fast & effective service of FBN untill the whole issues of cash scarcity abounded. I have been trying to transfer funds to my UBA since yesterday but all to no avail, I'm not even having access to my dashboard. Please do better.",1
2023,Good,5
2023,"Terrible app, horrible to use because it can't even open, transfers do not go while I got debited... silly",1
2023,Your app is not opening,1
2023,"Very very very bad app , it will frustrate you",1
2023,"If you know you wouldn't be responding to emails....then don't add it to the complaint,mak all of us kw say na bank we dey come Have done two transactions now ,the receiver no get the money .... reverse back Una no do.....if na access bank now the next morning as u dey open phone na your reversed money u dey see.......Go and learn better form access bank services please cause u need that orientation",1
2023,"I have made two transactions of 20k with the phone device before this comment. The app displays max limit of 1,000,000 per day as you successfully logged into app but it does not let you achieve it. What is the problem. Or is the system sceptical of it's technology? Or is it an attempt to create potential stress? I ask bcos I see you always send an OTP to phone to complete action for 20k transfer. Using this app is frustrating & stressful. Cashless policy is hard to achieve with this technology.",1
2023,"I know it's probably pointless to say this because it will be ignored, or the capability to act on it is not just there. 1. We need a seamless integration where customers with two or more accs can add such to their mobile banking app. 2. The history tab is a mess; too many bugs & needs attention. I should be able to see my transaction history for as long as I need to. Please fix these issues! The entire app is a mess. To transfer money, just keep trying; maybe you'll succeed on the 50th attempt.",2
2023,"Immediately I login to the app. The advert covers the page completely and I can't press anything. I have to log out and login again then quickly press a link below before the advert comes up again. Secondly when checking transactions history by custom date, the app brings results that are out of the range. First bank need to look into this, and improve the app based on people comments and experience. It is part of application development. Nothing can be perfect in one day.",2
2023,Taking too long to function,1
2023,The latest version of this app is an absolute nightmare. No transaction is going through,1
2023,One of the worst banking apps I've ever seem. Unable to make transfers since yesterday,1
2023,Not happy with all this malfunctioning,1
2023,"Poor service, wish it's possible not to give a star at all, this app sucks",1
2023,"This your new updated app is malfunctioning and making life unbearable for me and I am having difficulties in transactions. I get debited for failed transactions and the receivers get nothing at all.... This experience is very bad and underwhelming, please fix this ASAP. I love your bank operations but this newly updated app is not making things easy. Thanks",1
2023,The app is so useless always having issues whenever you want to do something very important they don't even deserve any star,1
2023,Very useless bank. The app too is not any better. Failed transaction every godamn time.,1
2023,"Very Very Poor. Tried making transfer with it for the past few days, couldn't not go through. Either 1. App can't open 2. App opens but can't find name of the receiver 3. Finds name of the receiver but can't even fetch the daily limit, so it won't go through 4. Can't move foward to the part where the password is inputed 5. can't process transfer 6. Processes transfer but it doesn't get to the receiver 0 ⭐ for this product, very bad product",1
2023,"This is the most horrible bank app I ever seen. Let FBN management do something about this app, so disappointing",1
2023,"Everybody complaint about this your useless app and you haven't done anything about it, since morning trying to open this your useless app, it refused to open, customer are disturbing to transfer their money, you better do something about this",1
2023,How did firstmobile got to 3.6 ☆.. the people rating this app 5 ☆ are those that barely used it,1
2023,"The app is good. Unfortunately, the new version of the has glitches here and there. It pops up error messages that I am offline when my network is on. It returns me to the page where I have consent to terms and conditions before proceeding at every login. The old version does not have such.",4
2023,Even when there is network the app still doesn't open. My transfer will not go yet I get debited some times twice. The app is really poor.,1
2023,I have had more unpleasant moments than pleasant ones with this app; most times can't make a transaction with it for a whole day (constant network request failure).,2
2023,"Dont open all the time, and always comes up with adverts and agreement pages",1
2023,"I am unable to register again after I've gotten new phone it shows error don't know why,but I've never have issues with my mobile app.",2
2023,A useless app so far,1
2023,"This app is not working effectively at all. I can't make transfer, pay bill and always has network problem. The only thing i can do is check balance and recharge. Is not encouraging, if First bank can go back to the former verson that will be better.",5
2023,Frustrating😩 not just the app but also the bank.,1
2023,This app is very weak. Always very difficult to perform a transaction without hitches. Quite annoying app. Work on it,1
2023,The most useless bank ever😡😡 y is transfer not working,1
2023,Very useless app,1
2023,It's of good value to both customers and the institutions.,1
2023,This bank is becoming worse than ever. I will deposit but can't transfer. This first bank has given me the reason to stop using it. Network issue has taken over the bank. Mtcheeew! If I ever use you again,1
2023,Nice server,5
2023,Rubbish app I wish I can give zero star,1
2023,"This Bank App is management other banks App are upto date where you can be able to hide your Account balance from the App when you dont want anyone to peep into your balance to know it, even OPAY Apps allowed one to hide and unhide balance please First bank work on your App.",1
2023,Very fine,5
2023,After updating the I can't open my mobile banking app again,1
2023,Trying to make transaction but the app is not opening......and I can get receipt of transactions o have done before.,3
2023,"Fix your app, used to be great, now it's wack, can't even do a simple bank transfer.",1
2023,This app and this bank is very poor since morning I have been trying to make transfer and it's not going through why I swear I'll stop using this bank once I took out my money,1
2023,"I thought first Bank use to be the one banking system in Nigeria, but now the experience I'm getting, they are good as failure, b/w one week I have had a debited transaction go wrong, till now they have not reverse it, i regret using first Bank .",1
2023,It not working,1
2023,Very good 👍,5
2023,"What sort of useless app is this , why is first bank network so useless, why is everything about this bank so useless especially this useless app?",1
2023,Useless mobile banking system I've experienced,1
2023,This must be the worst update of any app. Is it so difficult to do things right in Nigeria. I sincerely feel sad opening an account with first bank. So unfortunate,1
2023,Not reliable,1
2023,"Very simple to use, but bank network is terrible. Need to improve",4
2023,"The worst of all banking Apps, not much reliable in term of transfer, you hardly see any good recommendation about this app and more so the bank are not ready to do anything about it.",1
2023,First Bank is worst 😫 😩 😪,1
2023,Very poor app. It needs total upgrade. Very slow like snail,1
2023,"This has to be the the most useless App ever created since the creation of Apps, first bank has to be the worst bank in the category of ""worst banks"".",1
2023,Terrible,1
2023,First Bank useless bank as usual,1
2023,Very horrible... The most useless online banking app. I will withdraw all my funds and close the account,1
2023,"First Bank, you guys have money, work on your app. Ahn ahn. What sef. It's trash!!!! Trash!!!!!!! My network connection works on all other bank apps except First Bank. Poor service, badly developed app, and unnecessary Charges. Tufiakwa. Abeg you people should getat",1
2023,The app should include a feature that alllows users hide their balance,2
2023,This app Is just frustrating me,1
2023,First Always Good to use,5
2023,Poor!!!! Network issues always,1
2023,Very poor app,1
2023,I hate that I cannot get a receipt after I close a transaction. It's not possible yet on the app to get receipts for previous transactions. This is not good at all.,2
2023,An absolutely worthless app! Does not deserve any star at all!!!!☹️,1
2023,"Very pooooooor service , the app is frustrating..",1
2023,"I make a transfer from my access bank today to my first bank at 20000, thousand 4times but only received 3times alert the remin 20000 thousand is not cried to the first bank why but is truth my ussd",2
2023,"Very poor, slow, worst, as una dey see money from customers, just ordinary app una no fit do ham well, shame on first bank o",1
2023,Splendid,5
2023,"Very annoying and frustrating app, first it was working well but stops at the middle of transaction, you need to work on this app for a good experience",1
2023,Can't generate receipts. Very bad,1
2023,This is the worst banking app I have seen. Login in to your app is an issue. Most of the operations are not asynchronous. It's just terible.,1
2023,"I regret using this bank, they steal my #4000 since March.Return my money this week o, because if i come to the bank,you wouldn't like what i will do",1
2023,This app is useless,1
2023,I tried downloading this app on a new phone and when i tried to open after installing.it keeps taking me back to the page to download..I juat noticed somw foul play on my account..And wants to trace it from my App history.. Firstbank is becoming funny,1
2023,"It's quite helpful, easy and enables fast transactions. For some time now there's this pop up notification that says ""lost internet connection"" each time I try to open the app even though I have internet connection and I don't know why, though the app opens when I click ""ok"" and on some occasion I got a failed transaction but was still debited. Please @FirstMobile fix this error messages/notificatios.",4
2023,"This app is not a good one, I have been trying to generate online receipt for a transaction but the apps keeps closing everytime. It won't allow me generate reciept very poor app.",1
2023,Very good,5
2023,The app is very very good but has some Something I don't like they should allow the app to show all transactions so u Don have to call customer care and they should repair the email stuff no the app,2
2023,Who ever done this app my account should be credited 50000,5
2023,"The app is nolonger Fast In downloading.the app got deleted,and i tried downloading again,but it's not downloading",1
2023,bilkisubaffa,4
2023,The balance the bank app is showing is different from the balance I get as text message...,2
2023,Football,2
2023,I change my phone and I download Firstmobile app installed it but telling me the app is not recognize my device and I can't do without the app.,1
2023,This is by far the worst banking app. I couldn't even log in at all. Kept saying sth about consent form and it just kept dragging me back,1
2023,A very useless app. This bank has a very poor customer service that their employees are highly rude.,1
2023,It's rooted,1
2023,"I changed my phone and i am trying to activate my account back but its not working,and i am not in the country where i can visit the bank.",1
2023,good. experience,5
2023,Excellent,5
2023,One is the worst banking app i have ever used,1
2023,G hugging to do G if ch,1
2023,The app is very human friendly. Easy to operate and useful.,5
2023,The most useless bank I have ever seen.,1
2023,Awful,2
2023,Very poor! I can't download my receipt and I need it urgently. I regret it.,1
2023,"Firstmobile app has been working well till I formated my phone, I've installed it back but it never opens up keep giving ""unfortunately app has shotdown"" send error! Been doing that for weeks now and nothing is still working Kindly help fix this please tnx.",3
2023,This app is terrible. I'm unable to transfer despite showing that I have fund in my account.,1
2023,"First Bank still do things as if we are n the 15th century, what provision have you made for those swapping device and do not have ATM Card or whose Card has expired and ot within the shore's of Nigeria? does it mean they are stuck forever until they are back in Nigeria to join the endless queue at your branches? there should be a better way of doing things, you need to learn a few tricks from the likes of STANBIC and Standard chartered",2
2023,Fast and easy,5
2023,Very good and very nice,5
2023,Worse banking app ever,1
2023,"I use this app on my former phone and now installing this same app and it saying ""Device is rooted"" i really dont know what that means",1
2023,I can open the app,3
2023,"I didn't even bother uploading FBN app, since the feedback or reviews from about 80% users are terrible experiences. Run oh!",1
2023,"First Bank.....tell me, how does one have a bank app installed on his phone and the app does not log you in?......what's then the use of having the app!!",1
2023,"The worst of the worst. Customer service 0%, swift delivery 0%, multiple pending transactions 100%, complaint resolution -0%. The app is a reflection of the bank. Slow, careless and unreliable. Thanks. If there was a way to give them -0 start, I'll gladly oblidge.",1
2023,Very stupid bank,1
2023,"The app is very bad, in fact it's terrible. 95% of the times I try to open the app, I get the ""error/warning"" response, I'd have to turn off and on my phone a thousand times before the app opens. Right now, I just uninstalled the app, hoping that when I reinstall, it'll be different. But alas! The case is still the same. I can't even make use of the ussd code🤦🏼‍♀️.",1
2023,Not opening,1
2023,Poor network,1
2023,I love this app,5
2023,Very awful and sad experience using this app. This is the worst bank app in Nigeria currently. Negative star ⭐ will do.,1
2023,Why can't i make a transfer with the app...it show me duplicate transfer after putting my pin,2
2023,Best app ever,5
2023,Nice experience with you,5
2023,Not opening up,2
2023,"I can't take screenshot on the app, that is like a weird security protocol. I am basically trying to take screenshot of my own transaction. It is recommended this should be reviewed in the next update",1
2023,"Can't even lock debit card anymore with this app. Can do online, POS ATM transfers even when debit card is lock on the app. Need urgent Fix.",1
2023,Don't waste a minute with this trash app,1
2023,It's kinda hanging or refusing to open,2
2023,Cool,5
2023,"While making a transfer, one will get an unsuccessful transaction but will still be debited and no reverse will be made except when I go to the banking hall. Horrible experience.",1
2023,What a useless app😭,1
2023,The staff of this bank made me to hate everything about this bank. I wish they can be more empathetic to the plights of their customers,1
2023,Worst banking app !! You can't generate transfer receipt after the first transfer !! Very poor app! Full of errors,1
2023,The app has been the best banking app until this change of naira note pandemic in Nigeria that the app became a worst nightmares. Now my new problem on this app was that i make transfers and it was not successful as shown on the app . But after a while I was debited of the same failed transaction. Pls fix it .,3
2023,Always network issue due to slow in data,4
2023,Unable to generate transfer receipt,1
2023,Good,5
2023,"Useless app. After showing a failed transaction, account will still be deducted.",3
2023,"This app sucks 😔, can't even make a successful transfer without putting your on phone in offline mode countless times, worst banking app ever",1
2023,"This app is very bad to use. I think the upgrade is useless because it always work fine before all the useless upgrade.. You will not get receipt after transaction because most of the transaction will write failed. Sometimes it will be successful at the other end, othe time it will not and money will be deducted without reversal.. Please, fix your app issue for God's sake.",1
2023,This application is so poor. One can't reprint transaction receipt. So bad 😔,2
2023,It is terrible. I've not been able to access the app for days now,1
2023,This app is very bad I have been trying to transfer money for days now and it's not going true saying error to transfer limit,1
2023,The worst bank app so far with s many delays and failed transactions.,1
2023,Why am I always told to sign the agreement before each transaction?,3
2023,"First bank is becoming too worse everyday, ur transaction will show unsuccessful, but still be debited and they won't reverse the money what is wrong with first bank, i am regretting linking this bank to online activities. First bank should just shutdown but not with people's money.",1
2023,I can't open it on a new device as the Data Consent form isn't loading.,2
2023,"Worst app have ever seen in my life,error consent loading",1
2023,I need true caller app,5
2023,"How can i accept terms and conditions I'm not ok with? Without accepting it, I can't use the app or do transaction. Giving me condition of monthly deduction wether i use the app or not and if I don't have money in my account, they will collect my recharge card in my phone. Very useless app and conditions",1
2023,"Good issue is you cant re-download transfer receipt, if you forgot to download or share then its over,",1
2023,The app keeps stalling.,2
2023,The app is not even opening. First for where? Mtchew it deserves less than 1 star ⭐. You can't print receipts unless it was successful at that moment,1
2023,Rubbish app😡,1
2023,So luvly,5
2023,this app is a complete trash,1
2023,"You need to make a new upgrade, this present one is useless, can't even function for anything...if I make transaction, it would say unsuccessful and they debit my account",1
2023,It is a good app. Sends very well unless there is connection failure.,4
2023,"Receipt is only sharable immediately after transactions, this is not helping at all. Make it possible to share the receipt later as well. Other banks apps do that. Also please stop illegal deductions from my account.",2
2023,"My experience with the app has been excellent so far , the only problem I have been facing lately is that I don't get transaction alert .",5
2023,Great!,5
2023,Nice application,5
2023,Infact the developers of the app have done a wonderful job but we expect a good and excelent service.,5
2023,"Pls you guys should fix the generate receipt function because the moment a transaction is made and you leave the platform, it becomes impossible to generate a receipt which is very poor.",1
2023,Nice,5
2023,PLEASE RELEASE THE APP TO BE ABLE TO SCREEN SHOT AS IN OTHER BANK APPS.,5
2023,Make it possible to reprint transaction receipts please,4
2023,"Worst Banking app. When you need it most, the app won't open",1
2023,Your app is rubbish sincerely!,1
2023,App is always down,1
2023,The app is delaying to open despite that I'm using the latest version. It's a very bad experience,1
2023,"This is a UNIQUE,SAFE & SECURE app! The interface is superb! Keep it up!!",5
2023,"Please I have problem to access my mobile app, what can I do?",1
2023,You people should be ashamed of your service very is very for 3hrs I can not be able to access my bank app totally mexxt up,1
2023,Since the last update. It's been good. I want the Developers to give us a user interface where users can be hiding thier Account balance upon logging in. Immediately you log in your balance is always displayed. Kindly make it possible for users to hide their balance upon logging in just like other banks do. Thanks 🙏🙏🙏🙏🙏,2
2023,I am having problems downloading the app,1
2023,Nice one enjoy the service,5
2023,"My pin is not recognize,so I can't do any transaction,pls how can I get a new pin.",1
2023,Very good,4
2023,Why is the app hanging,1
2023,Ok,5
2023,Satisfactory,5
2023,Sometimes very difficult to login of which I tried for days but couldn't login. This app need serious update,2
2023,Since when I changed my phone I have been unable to log into my account.,1
2023,Its so good,5
2023,I'm very happy you work with you,5
2023,I'm unable to withdraw my money for more than a month now,1
2023,Can't download transfer receipt after closing the successful or download receipt window..... Just had a problem with that and it's annoying,1
2023,"I have been trying to make transaction with this app, all to no avail. When I put the otp they 'll say it is a wrong one",1
2023,I think it is the best app for banking,5
2023,My experience is quite ok but network issues at times is a problem,5
2023,We,5
2023,There are so many glitches in the app affecting transactions. It's pretty frustrating and grossly dissatisfying. Please kindly work on fixing these issues. Thank you.,1
2023,"The worst banking app I have ever used my whole life. Getting a transaction receipt is 1/10, and there is no backup for transaction receipts incase you couldn't get it because of poor app service conditions. Very poor service especially this particular upgraded version. Always asking for unnecessary confirmation of terms and conditions all the time. The app sucks😡😡. The app don't deserve a single star rating, zero star rating would have been preferable",1
2023,Great,5
2023,worst app have ever seen. This is the most disappointing app. It can never be relied on for any swift transaction. For the past few days this app has not opened to enable transactions. It has disappointed on many transactions. The best thing is to limit deposits into one's first bank account,1
2023,Some options aren't working... like the self-service generate recipit,3
2023,"I've tried to create virtual card since January till this May,it keeps showing ""fail to create card"" please I need help to create the card 🙏",4
2023,"If there was anything below one star rating,it's what I'd give you guys right now. My money has been hanging for close to 2months now yet nothing is being done about it even after sending in series of complaints! This is sooo frustrating I must say",1
2023,It works well when available. Network issues should be resolved speedily when they occur.,4
2023,Success,5
2023,Worst bank app in the history of mobile bank apps. So unreliable.,1
2023,"I highly suggest an update to the app, there's numerous issues with regards to login and cash transfer.",3
2023,Very poor app can't open the app saying error loading consent for days now,1
2023,Worst bank app I have seen in my entire life.,1
2023,Can't use the app on my phone.,1
2023,"Mehn you people's app is so useless and frustrating. So everytime I log in,I must accept Ts and Cs. Then for every transaction, I must get an OTP? Once I minimize my screen to now get the stupid OTP from another useless app called Truecaller, by the time I get back to your app, the whole thing refreshes. Like, I really regret downloading this app. It's so frustrating and the protocols is just to much. Making transfers is now a nightmare.",1
2023,Not good so slow when I need it I really need my Facebook too be faster please Ok I'm looking forward to that 😁,5
2023,"Cant open app after installation, it's saying it cant open on a rooted device, a tab I just bought.",2
2023,Giving a try,5
2023,Reactivate my user profile Thanks,5
2023,"It's okay, just that you only print the receipt when transportation is successful and you can't go back to the page",4
2023,Good app,5
2023,"This is the worst banking app I have ever come across, how can I want to make a transfer yet I cannot even select the app to transfer from since it would not show. I have the fact that I even opened an account with first bank, better fix all the issues with it. Even online mobile banking is doing better than this with their apps",1
2023,"bad app., can't even register",1
2023,"You genuinely don't deserve any star. I've been using it for a while but I flashed my phone and now the app doesn't even open for me. Like when it does and I put the otp is says error from consent. I uninstalled and installed it back and you guys said I already have otp for this phone. I've used more than 7 otps sent by you guys yet I can't use the app. Why are you guys getting worse? It's nauseating and irritating. Try to fix your app Biko, I need to run transactions.",1
2023,Good,5
2023,My firstmobile keep stopping and i can't access my app anymore,2
2023,Just good when it's available,5
2023,Is purely d best,5
2023,First mobile is the best no network problem I give this app more than five star 👍,5
2023,Good,5
2023,My first bank app is not opening totally if I open it will show me this. DEVICE IS ROOTED WHY ?,5
2023,Transferring to a new phone is horrible as i dont have an atm,1
2023,"I try to download the app is not working, I don't know another option",1
2023,Bad..very bad. The app keeps crashing. I'm using an Android 12 but I can't get past setting the questions. You guys need to solve this as soon as possible 🙄🙄,1
2023,"Affectionate experience, but fine it tydious while trying to upgrade to the new version.",3
2023,"The app is not opening on my hauwai tab, please help!",1
2023,"Very nice app, thank you my first bank, you can transfer higher here than via ussd",5
2023,"The app service is just-there. Logging in is quite bad some days. I haven't been able to log in to do any transaction for about a day now. The result of this is that i have to spend extra money using my debit card. Guys, do something!",3
2023,"If it was possible to give less than a star, I'd use hundreds of emails to do it. I've never a bank as incompetent as first bank. Everything about first bank is terrible! Gosh! O regret having an account with them. Once I've successfully collected all my money with them, it's over. Very silly bank with disrespectful workers.",1
2023,Good experience but some times have network issues!,5
2023,I really appreciate for using first mobile app.,5
2023,"Easily the worst banking app out there. So many functions that never works. It is always a 50/50 chance with everything you do. It's shameful how a bank as big as first bank can't fix simple issues with their app and it didn't just start today, I've endured terrible experiences for over 5yrs. The only change the interface and design but no improvement with the services provided.",1
2023,The fantastic app bnk,5
2023,"Very very very very horrible app. Lacks a lot of services you can easily get from other bank app. Opening the app takes forever. I keep restarting my phone to no avail. If you don't get receipt immediately after transaction, you are on your own. Very horrible, if I use poor, I will be giving them little credit. The one star I gave was because I couldn't find another lower than that. They don't deserve any star. Very outdated. Mtchew😡",1
2023,Same problem as before,1
2023,Since yesterday I can't access my mobile app,1
2023,Qkv🤙👟👟yu u R Ee,5
2023,"Totally Useless App. Don't bother getting it. Updated the app and suddenly it says ""device is rooted we don't allow you to use the app."" What nonsense!",1
2023,"This App is cool, just that it's too slow",3
2023,My app just suddenly stop working for no reason nd refused to open,1
2023,Feel good,5
2023,The App is just rolling without opening. I have not been able to make any transfer since morning,3
2023,I keep getting notifications to update my app but when I come here there's nothing to update. Please check this.,3
2023,Sometimes it's hard to use the app,2
2023,FBN App needs a template of the Gtworld app.,1
2023,The app is no longer enjoyable firstly they will send otp when you want to make transactions it takes time and it keeps delaying when logging in,1
2023,This app needs an update it crashes too much and doesn't show some information on android 13 please update I will come back to give more stars if it gets updated.,1
2023,"Not reliable, disappoint sometimes, worst bank app I have ever seen, will be taking more than 3 days for app to open",1
2023,Not supported in my vivo x7plus,1
2023,Repeated log-in errors. App in dire need of an upgrade.,2
2023,Please I don't know what's wrong for the past three days now I am unable to login my first mobile app.. it keeps saying Network request fail.,1
2023,I love the services Keep it up,4
2023,Excellent and network problem free,5
2023,Very easy to use one of the best I ever hard.,5
2023,The app is so frustrating😞,1
2023,"It's is not working , if I enter the app and I press register it will take me back to home page",1
2023,"We were facing a lot challenges of transferring and receiving money some months ago. Today and always, we are facing many challenges, ranging from refusal to entertain customers, failure to allow customers to update their accounts, renewal of ATM etc All these and many more are happening in your Potiskum branch Yobe state",5
2023,Very good application,5
2023,Best app I've ever operated in my life so far,1
2023,Ur services are ok.keep up,5
2023,"This bank and its app has been the worst experience I have had since banking. It gave me the worst migraine of my life when trying to make some transactions and the page to select my account came up blank. Thank God for other reviews which had earlier stated this, I would have thought I was the problem. And the worst part now is that there's been no response from First Bank concerning the very particular issue and no updates to correct it either. This is shameful and very unprofessional of them",1
2023,Excellent,5
2023,App has one issue or the other. I can't even make transfers atm,2
2023,Sadi Auwal Exellancy,2
2023,"Poorly developed App. Unable to log in! Aside other challenges, another major challenge with this app is the fact that one cannot re-download Transaction Receipt.",1
2023,"it's so bad, how will you suspend one's account without any explanation after I had completed my update early January 2023",1
2023,"Horrible and terrible. Very old school. Most features don't even function. So much for a ""first"" bank 😏",1
2023,Good,5
2023,The App is excellent with excellent service,4
2023,"It is the worst bank app. One day on, six days off",1
2023,"Hello, I have been having issues to register/activate your app on my phone {Infinix note 8}... The error message is ""Error loading consent, please try again later "" Please what can I do. Thank you",1
2023,Terrible bank. Terrible App. Terrible service. I wouldn't recommend this Bank to anyone.,1
2023,Mae kauye Ddr,5
2023,"The problem i have with the app is that, each time i want to make a transaction, it tells me that your daily maximum transaction limit is 1,000,000. I don't intend making transaction as huge as that, and when i type the amount, it tells me to validate OTP but refuses to generate it for me. Don't know the meaning of that pls.",3
2023,Doesn't hide the balance 🙄🙄,2
2023,"The developer rushed up this app and forget to put where people can generate receipt after transaction multiple times..... So annoying... It's not how far but how well....😃. It's not the beauty of the UI but how helpful the content is ..... Please fix up the receipt 🧾 generator....it's very important . The next thing I want to see is...update on the install icon on play store, .. thank you",1
2023,not even abel to download the app,1
2023,Excellent experience......,5
2023,Please fix your transfer receipt problem. It very bad. We can't view or download it again if we have network challenges.,1
2023,"I tried using this app and it doesn't open, please do something about it up, I have a transaction to make urgently",1
2023,I've been trying to log into the app for the past two days all to no avail.,1
2023,Why my first bank not working,4
2023,great,5
2023,So helpful to me,5
2023,Fair. Formerly the best but service is fair now.,2
2023,Why can't I download,1
2023,You make Banking difficult for customers.just to use my ATM for online transactions is very difficult .why is it like that.just to use ATM online,1
2023,"Very poor app! The developers/product team are indifferent! When we talk about human-centered design, this app didn't practice any human-centered design principles! People have been complaining about their inability to access their payment receipt, to download or save the receipt unless immediately after the transaction and none of you have done anything about it up till now. Enable users access to their transaction receipt! We all need a receipt for verification! It's very important! Thank you!",1
2023,First Bank is a wicked bank . If you money declined during transactions consider it lost. Bcos it will take forever. First Bank of Nigeria Limited is not a good company . Many people are crying for there money.,1
2023,"Is not working, I have delete it and download it again but same thing happens, even the otp given to me was not working all am seeing is the profile as being deactivated from mobile app. Pls help",1
2023,I love it,5
2023,"You said the app will no longer be in use soon as I need to update it, yet there is no place to update it.",1
2023,"I don't know what happy I have been enjoying all the updates, but very unfortunate as I did the latest update now I can not log into my app again. Is telling me this app can not work in rooted device. And am using new brand phone Pls developer what is the problem",1
2023,Pls I'll suggest that you add a feature for one to generate receipt of transaction already made with date. My honourable opinion.,5
2023,I like this app 100%,5
2023,Experiencing some difficultly To transfer,5
2023,How do I deregister it here and use another account with another phone number to login?,1
2023,"I can't perform any transaction! None at all!!! When I get to 'select account', my account won't be brought out me to select!!!!! Did I offend you guys?????",1
2023,"Since 13/4/23 a transaction was made into my First Bank through Eco Bank, up till now no Alert and I can't find the Money on my App. I message them on Whatsapp no response, the Email couldn't deliver because their Box was full. First Bank should send me my money because from the Eco Bank App it was written Successful.",1
2023,pls don't try to download this app it is wasting of time and wasting of money very useless app first bank my foot,1
2023,"So I installed this app but they won't let you complete your transfer without inputing an OTP purportedly sent to my phone, and yet they don't send any OTP. This has been going on for days now. If you can't send a simple OTP then allow me to complete my transaction using my transaction pin in peace. I don't even know if anybody is reading these reviews or if they will do anything about the complaints.",1
2023,I cannot generate my transfer receipts on the app. This and many other features cannot be accessed on the app. This is very frustrating.,2
2023,"I can't put my card pin, because the card pin 3 and there requesting 4",1
2023,"Very horrible, I have uninstall and install several times. The issue is that, I have forgotten my secret questions in which it has me to change my mpin which I did but still repeating that the secret answer is incorrect. What else can I do?",1
2023,"First bank is very wicked, I regret opening account with them, I will just close up my account with you",1
2023,"telling me that my device is rooted when is not, very useless app. the old version is far better than this.",1
2023,Please can you kindly update the first bank token app in order to be able to use it on new phone versions or updated phones? Example Samsung s21 etc,2
2023,Very okay,5
2023,Horrible app.,1
2023,The updated version of this app isn't allowing user to activate new device. The response has been unable to load user consent. Kindly attend to it urgently,1
2023,Nice,4
2023,App keeps closing on my phone. Please fix this,1
2023,Very good,5
2023,"Since I installed this application, trying to sign in my card details has being very difficult, I urge you to respond to this immediately",1
2023,I have an issue concerning this app each time I want to do a transfer it will be showing me invalid pin.,5
2023,"Worst bank ever! This bank deserves zero star. Their app is lagging, their workers have terrible social skills more especially their customer service personnels and security personnels. I don't recommend this bank!",1
2023,"Bad network always, why. Upgrade please 🙏 Receiving is too slow, it takes days 😴 Please fix it..",5
2023,"The worst app eve,r I don't know why it's existing when it's of no use you guys should do with your time something better than creating this rubbish. I gave you one star just for the message to be approved so that people will see and know that the app is not worth to be download.",1
2023,Transaction,5
2023,The app is trash I have been trying to register but to no avail,1
2023,Anas ali,5
2023,Ones u failed to download receipts after transaction u can't do it again! Pls update this,1
2023,Terrible App receipt can't be downloaded after days of transaction,1
2023,Good app,5
2023,Highly user friendly,5
2023,Good application easy to use.,5
2023,How will i upgrade my app? Cos is giving me headache 😭,2
2023,Nice app,5
2023,"A major issue with the app is that the only chance you have to download and save the receipt for a transfer is when you have just successfully done the transaction. Once you close that window, you cannot reopen the app to download the receipt for that transaction. You can see it listed in the transaction history but you can't download the receipt. Very poor. Then, if you change your phone, activating the app on the new phone is a nightmare. The OTP never comes while I get other bank app OTPs.",1
2023,Just one star,1
2023,Keeps crashing,1
2023,"More than poor app, I can't access my device, I thought it was my phone I change to another new phone still error service, the app and the bank are not compatible at all",1
2023,Hurting The choose act button is not pressing,1
2023,this app is so nice and fast for transferred money. as long as there is enough data on your phone then you ate good to go,5
2023,I am not able to change my registered phone number through the app. It keeps saying unexpected error occured. Can you please fix this,3
2023,Ive been trying to make a transaction.... But i cant select an account because it keeps on showing blank,1
2023,"This people deprived me of accessing my money in the account and when I called them I was told that it's actually the merchant that collected my money from my account and rendered me cashless without a dime to survive, this is unacceptable, so the first bank is incapable to manage and protect people's money therefore giving Power to the third party to determine how the owner uses his when he withdraws and when not to withdraw his own hard-earned money 😡. Since on Sunday I have been begging.",1
2023,Viewing past transactions is one of the most important thing a customer wants to see. Let this app be able to list one full month transaction without user specifying date. Some other banking app does that. Most times the app doesn't give transactions within specified date and if there are no transactions within the specified date let it just indicate nill simple. Downloading receipt is becoming problematic. Is needed as evidence of payment and record keeping please. Thanks.,4
2023,Very interesting app I have never seen a app that function without any problem,5
2023,"App not even opening to register my device. Always popping ""error """,1
2023,Best bank in the world ❣️🌍 I love first bank 🏧🏦,5
2023,"Please I beg you in the name of what ever you serve... Release my debit account let me use my money, Mbok... Why una lock am na?? Which of una workers I offend??🙂",1
2023,Wonderful,4
2023,"This last update to version 2.7.0. is a pure nightmare, it keeps displaying (TypeError: Network request failed). The only thing good about this latest version is just that it displays my remaining daily transfer limit..... This firstmobile app now sucks....... If you don't have any other mobile app apart from this firstmobile, you'll be left stranded and frustrated at the same time. Go and learn work from Access bank's app, they are 90% reliable while firstmobile is less than 10% reliable.",1
2023,"You guys are the biggest waste of time , damn disappointment.",1
2023,Xperworld,4
2023,I sent money to someone since yesterday till now money is not credited to himits urgent please do something,1
2023,"I want to register my account, but it shows me another account, why do I want to remove this account from my app?",5
2023,Great experience. The apps works to my satisfaction.,4
2023,Why my device is rooted,3
2023,No time I make I traction that I am able to get the receipt u guys have a lot of work to do,1
2023,I installed the app on my Samsung A03 but I can't use the app or even register my card for me it's a no go app,1
2023,The previous reception can not be generated any more so sad,1
2023,This app is not working first bank of all people . Your services is becoming expensive poor every day by day. Shame on this app,1
2023,Good and clear,5
2023,"Firstmobile banking app , please if it is possible to create a space on the dashboard for making complains please and please do so, cause I have been trying to make a complain concerning this debiting and declining transaction but it is telling me ""webpage not found"" on Google . Downloading of receipt should be done automatically after a successful transfer but there if you don't click download and save it will not download . "" You First"" but I don't see us been treated in such manner.",1
2023,Worst! installed apps keep on deleting on their own...... Is not nice at all!,1
2023,Great 👍,5
2023,This app is so disgusting😡🤬😡 I wanted to make transfer so it told me to choose account to be debited so as I pressed it it was empty please walk on it I will give it one star when you work on it I will increase the star,1
2023,"I don't like this app service, can't get the receipt of yesterday transactions.",1
2023,Worst,1
2023,Cool app,4
2023,It's been 2 years and this is still the worst bank app ever. You can't log in instantly.... Still the same problem after two years..... First bank. App should be scrapped.,1
2023,Excellent app,5
2023,My experience is superb. This is a wonderful app. Keep up the works,5
2023,Mohammed Abdullahi,2
2023,"Very nice app , but it worked only online using data, 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍🥰🥰🥰🥰🥰🥰🥰🥰",5
2023,"This app is useless, you can't do basic stuff like generating a bill receipt, or emailing your account statements. This are basic things that the smallest banking app in Nigeria can handle smoothly. The relationship between me and this bank is Parasitism, and I can't wait to get rid of them for good.",1
2023,It's lovely,5
2023,"Worse bank ever, I'm about to cut my finger for giving you a star.",1
2023,Fantabulous,5
2023,After i updated the app it keeps saying app can't run on rooted device and my phone has never been rooted,1
2023,I can't screenshot I can't hide my balance it's not easy to generate receipt,1
2023,I regret using the first bank for over 2 weeks my money is yet to be reversed. From the look of things I will close my bank account.,1
2023,"Experience is good but can be improved. One suggestion I have, is in the area of transaction history and sms or email alert, especially when it has to do with airtime purchase, history should show clear and consider details of the transaction, phone number, etc so if need be, proof can be shared with recipients.",2
2023,Hello I'm not enjoying this all at all I have been unable to access my current account for pass 3 days now,1
2023,"I'm afraid but this app is awful, it feels heavy on my phone for no reason. It'll load slowly compared to other bank apps, one can't generate a receipt from a past transaction except immediately after a transaction, even receipts are no guarantee after a transaction, you'll get a blank error message, balance is openly displayed on home screen, there should be option to hide or display account number.",1
2023,Very poor and slow,1
2023,First bank app is not installeing in my phone..,5
2023,I have never had any issues with this App since i started using it. It serves me well.,5
2023,Needs to improve dropping of the app,3
2023,"I've had several terrible experience trying to open this app in times of emergency, the yellow circle icon beside the input pin field, just keeps rolling until an error message comes up or I restart the app, get tired and use an alternative bank. Accessing or downloading a receipt after a transaction on some occasions also gives an error message. I've run down to play store severally, hoping for an updated version with the bugs fixed,however it's sad it's been same old app, with same old issues.",1
2023,I enjoy this app morethan u know,5
2023,"I transfer money from my first bank to smartcash, my first bank account was debited while my smartcash account was not credited, have been calling customer service but no response even sent email same no response. Smartcash ask for section ID from first bank, I can't get. Can you imagine on a weekend. Useless bank.",1
2023,Simply the best,5
2023,"Awful Experience! Why does one need to keep accepting ""Terms and Condition"" each time someone is trying to log in. It's energy draining and frustrating, plus the constant pop ups of no network and all that FIX IT!!!",1
2023,Nice app,4
2023,Just the app for the asking,5
2023,Amazing app,5
2023,"The most useless app,since I downloaded it,it doesn't open, network errors all the time and other app is working fine.",1
2023,"A very good app, reliable and recommendable",5
2023,The award winning worst bank app in Nigeria,1
2023,Very annoying application. Couldn't do anything after updating to this version. I want to even undo the star I mistakenly touched. Very poor app,1
2023,Nice app,5
2023,Hello my fingerprint in my bank app is not working that is the issue am facing now,1
2023,"You did not solve any of my problems. I have always said good things about you before. Not anymore, you are professional thieves. You refused to respond to any of my request. In the last 3 months, I have had unsuccessful transactions due to your ineptitude. You debited my money and refused to return it back. You left me to chat with robots on social media. I suffered from your ineptitudeness. Firstbank is the worst bank at the moment. If you want your money to be safe, avoid firstbank.",1
2023,I am going to block my firstbank account bcz its useless,1
2023,This app has never been this bad. It's been awful. You guys need to improve on the working system. All efforts to make a transaction have been to no avail. I believe you can do better.,2
2023,"Great banking app, but the charges has to be reduced",4
2023,Great service,5
2023,Very good app to be using all the time,5
2023,"Well, de App is good bt if I wnt to share a transaction to/wt some one after some days, it will nt work nd I would really need to snd a proof of transaction to someone bt no way, pls,do something to fix de issue so I cn snd receipt of transfer/ transaction anytime it's necessary. Also, I've nt bn receiving alert/notification on my phone,I complained to a customer service nd she said she hs done it yet nothing.",1
2023,"Hello Firstbank, how come I can't transfer money from this app anymore, always saying… Transfer Unsuccessful Why ????????? Please anyone knows how to give 0 rating here ??????",1
2023,So horrible i hate this App,1
2023,Horrible banking app ever Microfinance banks are really doing better Am embarrassed that one of the pioneer banks cannot even afford good developers to build an app,2
2023,"This App, makes it difficult for user to print Reciepts. It will be well appreciated if this App is allowed to print receipt at any given time, incase there is network error during the process of finalizing the trsnsaction to print receipts.",1
2023,I don't enjoy it,1
2023,Dan Allah inason inbude first mobile,5
2023,I give you 3 star because for almost 1year now I can't print my receipt after closing the app over a transaction. Please fix this.,3
2023,"Before, we think the bank is the best but now it shown that they have the worst customer care so far. The bank is a cooperate scam too. They can hold ur money for months before giving back to you. Nothing is interesting about the bank",1
2023,"Very poor service, nothing else to say.",1
2023,"First bank,you know we are leader of tomorrow if you refuse to refund my money when that tomorrow come I may show you ata rodo ooooo abi what's all this",1
2023,Screenshot restriction on android devices are not ideal and you can take screenshots on devics running iOS,2
2023,Fairly good,4
2023,Please how can I add my email to my mobile app,3
2023,"The developer should improve on the app. One can not download transaction receipts later on the app and if I change my device, it will require a new set up which is not encouraging.",1
2023,"Worse experience, my app has not opened in two days",1
2023,"Rubbish, everything is not working. İ am closing my account with you people, due to the bad experience of this stupid app.",1
2023,Please make an update to this app Where one can generate receipt or allow screenshots We're not finding it funny,3
2023,Excellent app that works like magic,4
2023,"Very horrible... I always have to accept terms and condition when login into the app, it doesn't generate reciepts, it hangs and has stupid ads.",1
2023,Very useles app that can not confirm OTP for activation,1
2023,Nice app,5
2023,Since the issues of cashless policy before your network has been very poor even up till now I have tried so many times to open my app but no avail that's very bad what if it's an emergency that's how I won't be able to transact with the other party... Please work on your server,1
2023,Very poor,1
2023,Excellent job,5
2023,This app is wack. It should be changed to Last bank not first anymore... it can cost you your life cuz it will fail you.,1
2023,Stupid bank bad and foolish network someone would send money and the person would be debited and the receiver won't see the credit alert.. Foolish people,1
2023,Thanks for your contribution,1
2023,Good,5
2023,Olh b LP l,5
2023,nice,5
2023,Nonsense app. I've been trying to activate my device for days after I had to uninstall it because I kept seeing network error. Apparently the network issue is from you guys. Elephant bank,1
2023,I've not been able to register and it's very stressful,5
2023,The experience is horrible.......,1
2023,This app is the worst I made a transfer thrice and all 3 didn't go through but I was debited 3 times... Who does that???? Now I'm stuck.,1
2023,I enjoyed the app before but now I try to log in is not working,5
2023,firtst bank,1
2023,Fantastic,1
2023,"Can't even get my transaction history like before!. I set the date of the transaction, but it refused to show me the transaction for that day. Am considering changing my bank seriously!.",1
2023,I thought I'll be able to see my bvn unfortunately I can't,1
2023,I've been trying to login for more than a week now it keeps saying network failed,1
2023,Very good one,5
2023,It's been 3 days can't open my app,1
2023,Very bad . Getting worsening all day,1
2023,Very nice,3
2023,This is the worst bank app I've ever witnessed,1
2023,"You people should fix this your app or server whatever you call it, the service is very poor, you are stressing your customers, transactions are always hanging, you are loosing customers for example me.",1
2023,Good,5
2023,"Why does this it force close each time Each time I open it, it crashes.",1
2023,"Have been trying to make transfer for days now to no avail. I tot first bank is the best. But am afraid to say otherwise. I can't even use my app, even when the acct number is correct you're still referring me back to check the numbers again. What is really happening? First bank please work on your system. You first that is the slogan. Thank you",1
2023,Very good and easy to operate.,4
2023,"Please try and correct the bug in your app because i was unable to select my bank account for transfer. It is causing some issues in my line of work and I will be so glad, if these problem can be fixed on time. Thank you.",1
2023,Why the app asking for OTP Everytime before making transfer after downloading the app on my new phone? Is been difficult to make transaction for few days now.,1
2023,This is such a useless app I regret downloading this wasting my data since I downloaded this app is not allowing me to register instead is always given me warning rubbish am uninstalling it now I take back my one star if possible,1
2023,Love the App,5
2023,"If i try to log in my mpin, it will take my out of the first bank mobile app window to phone desk top or phone home page",1
2023,So smooth and nice to use,5
2023,Good,5
2023,I can't make transfers because the account to debit always comes up blank. I've made complaints and I'm tired. Poor services for real,1
2023,I thing all ways is available,5
2023,"It is very bad to have a mobile App but can't even lodge a complain through it. Its not just a transfer transaction we do because i see that, that's the only complain that can be lodged over the App. Most times we use a POS as well and there should be a room for such complains and not everytime going to quee in the bank for something that can be easily resolved at the comfort of ur space. Something has to be done please for it to be easier for ur customers. Thank u.",1
2023,"Generating older transaction statements should be allowed, easy to obtain and it should allow any email address. First bank is falling gradually in is better you wake up now or change the management.",1
2023,I like this bank,5
2023,Very unreliable. Would not open when you need it.,1
2023,Excellent,5
2023,Very good,5
2023,Very nice app,5
2023,Fascinating features and easy to operate,5
2023,ISAH not work,2
2023,Am in a dilemma and this app I relied on just failed me. I need to get my bank statement and it keeps telling me I don't have a registered email. How then have I been getting alert emails. Can u pls do something about it. It really serious,1
2023,Very good,5
2023,"It's sickening to think I have a app to rely on when I need to use it only to be denied access because I have a new phone. Once you have a new phone, you're starting all over. I don't use ATM card, it was requesting that I put my pin. I had to go request for new card at the bank but to no avail. I was told there was network issues, therefore, there wouldn't be card. I have no access to my money. Kindly upgrade. I do not have issues with my other Banks's app immediately I downloaded them.",1
2023,Pls fix transfer problem 😞,5
2023,The apps works well with my vivo,3
2023,I HAVE NOT RECEIVED THE POS TERMINAL I REQUESTED FOR AND I WAS DEBITED FOR IT ALMOST ONE YEAR NOW I am FOLASADE MARIA OLALEKAN. I requested for POS terminal through Firstbank EKPAN BRANCH in Delta State Nigeria and I have since been debited the INSURANCE fees right from my firstmonie account by First bank since last year AUGUST 2022 but till now I have not received the THE TERMINAL I REQUESTED FOR!,1
2023,Please improve you complain management so that we can complain about failed transaction that has to do with card also. Thanks,4
2023,"This is the worst Nigerian banking app in response and performance. It's worth far less than a star in rating, if any at all.",1
2023,"It's not showing my second account attached to my main account,I can't make transfer from my second account too,and it's asking me to accept the terms and conditions every time I log in,the last version is better",1
2023,Bad and horrible cant activate Poor system,1
2023,"When is the upgrade coming up, each time I try to make a transfer account to debit from does not pop up, I can't select my account to complete the transaction. Please work on the app. Thanks",1
2023,Fast and reliable,5
2023,I can't get my transactions histories,1
2023,Why do you keep debiting from my account without my consent?? And still don't want to reply to my complaint mails I've been sending to you guys ... Criminals on suit !!! A very big SHAME to you,1
2023,"Can't do transfer easily And also balance didn't have a hide button, always displayed",1
2023,"You sent a message that the old app will no longer work, yet the update has not been launched...so poor!",1
2023,"Stupid app, after the upgrade, it doesn't let take screenshot again",1
2023,So good is helpful to me,5
2023,"Suddenly, my account is no longer available for selection in the app, as a result of which I can't transfer for days now. Whenever I try to select the account, the list appears blank. I initially thought it was a network problem, but as I speak, I can't transact, and all your branches here in Abuja are overcrowded. You can imagine the frustration.",1
2023,Please Update your online banking to the standard online world banking of nowadays.We only need mobile number and email to register online banking and login after verification. ATM is not included. I wonder why yours still involves this hardship process.,1
2023,Good one,3
2023,To download this App is hard,5
2023,It was cool and reliable,5
2023,The app of not working well,1
2023,Why always debt and won't credit,1
2023,This app is a computer that is monitoring credit and debit first bank good for technology system app,5
2023,"My experience is superb, what an excellent app!",5
2023,Good,5
2023,Satisfactory,5
2023,"This app is the worst of all apps I've ever used. I do not remember ever logging in without having to wait forever. If I had an emergency payment, I could never trust this app because it will fail me with pride. Pathetic experience! And it's been like this for years. This means there's no plan to improve it at all. Yuck!",1
2023,"Terrible app indeed. How can I explain that a bank that claims to be the first cannot produce a stable app? Take a look at GT world app and you will appreciate it's stability. Before I can log in to perform transactions, I need fasting and prayers",1
2023,Poor this day's,5
2023,Rubbish bank both mobile app and their customer care last bank,1
2023,"This app is totally nonsense, I've downloaded it since I couldn't login They should find something to do because this is not encouraging at all First bank is just doing nonsense this days, I can't rate this app 1 star sef ☹☹",1
2023,Best Bank app,5
2023,How do I input my email on this app,4
2023,Good,5
2023,I love the first bank app and I want to say a big thank to the first bank family.,5
2023,"The app is frustrating me, I can only use the app when I'm within my work environment area and if I'm outside my work environment area can't use it too bad. Hope to see improvement.",1
2023,It's too slow,2
2023,The app is very disappointing.,1
2023,The bank has a good network..,5
2023,Excellent,5
2023,"MY DEVICE IS NOT ROOTED. If my device was rooted, google play would be the first to alert me and probably stop me from downloading certain apps including yours. That rooted check in your app has ruined everything. I can no longer open the app for online banking and your USSD service is down. Do your customer complaints even mean anything to you?",1
2023,good,4
2023,Very much good,5
2023,Have been struggling to gain access to firstmobile app and its not allowing me to do so. Now my question is what seems to be the problem?.,1
2023,Good one,5
2023,Good and love,5
2023,Cool app,5
2023,Perfect,5
2023,"This app is horrible, I have been trying for days to log into the app when I got a new phone, it doesn't recognize my mpin , it's just useless . Please try and improve.",1
2023,Smooth,5
2023,Bussiness,4
2023,The app is perfect okay,5
2023,Very good Can I get another first mobile app for my current account?,5
2023,Can not do transfer with app,5
2023,Love this app because it is very fast way to transfer money,5
2023,I can't sign out an existing user. Am unable to sign in my account because another user signed in on the phone,1
2023,So nice app,5
2023,"Kindly include remita option in bill payment. Like other banks' apps, allow customers to view transaction history anytime by displaying actual date range entered. Also allow printing/reprinting of transaction receipts anytime even if it is years after as available on other banks' apps and your discontinued lit app. Lit was far better as it had better features/transaction history and reprinting of receipts anytime. Please update your app to reflect above mentioned features or restore lit back",2
2023,"With the update, just bad. Slow and not working. This app is just useless, not deserve the one star at all. Terrible terrible service.",1
2023,"I was debited through ATM and have been calling customer service but no response, even self service is not available. I messaged you guys on twitter, no response, through email, no money reversal since Sunday faaas.Really don't why firstbank is like this",1
2023,Using only card to register. What happens to the token. Mitchew,2
2023,Keeps showing error and can't access my card details i can't even login,1
2023,Very very good,5
2023,Useless app from a useless bank.. #youLast REFUND MY MONEY,1
2023,"""Generate receipt"" doesn't work. Hangs often. Please step up your game.",1
2023,So amazing,4
2023,Finding it difficult to download,2
2023,First bank app is the most useless bank ever in Nigeria,1
2023,Very good app,1
2023,It good app O Is okay,5
2023,"You guys are the worst ,Better transfer back the money i sent to you guys bank that haven't show for a week to my opay Worst bank ever,no one should ever use this bank",1
2023,Working perfectly,2
2023,Easy to transfer money than using bank USD code,3
2023,There is no option for me to update or connect my email to the app but if want to request statement they will say i should update my email,1
2023,Mumu bank they too mumu app no dey open to open account for the Abuja main it's taking 1 month to open an account wow worst bank ever,1
2023,Happy month. The app is not opening since morning. I wish to know what's the issue. Thanks.,3
2023,Atleast u people should reverse people's money that didn't go through It's been up to a week now the money has not been reversed And secondly I can't do any transactions here....again money sent to me is not even reflecting in the balance Your services has been very poor,1
2023,Very bad I can't even open the app for days,1
2023,Butterfly 131.,5
2023,"Great experience best among other banking Apps, doesn't fail doesn't disappoint, kudos to the innovation engineers.",5
2023,I have been sending mails and no one has responded since on Saturday even the numbers are not going through. I'm really frustrated and disappointed.,1
2023,Woeful rating.. Too bad,1
2023,App has been terrible for days,1
2023,Horrible App. The worst,1
2023,This has got to be the worst banking application in Nigeria. You can't generate a bank statement until you contact the bank directly (and that could take a whole week!),1
2023,Its a good app for social man &social women,5
2023,I downloaded the app and I have registered but each time I enter my mpin the response I get is THIS MOBILE APP USER HAS BEEN DEACTIVATED! Please what can I do?,2
2023,"Anytime anywhere iam very happy with my first mobile,my life is in my foket !",5
2023,Horrible I have been trying to download first mobile app but to no avail it is not installing it keeps taking me back to download again over and over again,1
2023,Very stupid app Kept loading blank page.,1
2023,Good,5
2023,Good,5
2023,"I can't make transfers! When I try to make any transaction, the 'Select account to debit' option doesn't show up, making it impossible to complete the transaction. How can a whole bank that has been in operation since 1894 still not have a decent mobile app in 2023?!! Edit: I HATE THIS APP!! I CAN'T WAIT TO WITHDRAW ALL MY FUNDS AND ABANDON THE ACCOUNT. RUBBISH! YOU CAN'T TELL ME THAT THEY HAVEN'T RECEIVED ANY OF THE COMPLAINTS ABOUT THE APP, THEY'VE JUST CHOSEN NOT TO DO ANYTHING ABOUT IT!",1
2023,Good for me i rate you 5 star,5
2023,"Please saving or Screnshoting of receipts is very important. Once one do a transaction, there's no other room to download or screenshot the receipt, please you people should work on that, very important.",1
2023,I cannot see my account statement why????,1
2023,"This app is very unique, fast, effecient and relieable. Sequel to the above i sincerly recomment all customers of first bank should please and please give it a trial because you will realise that you have make a wise choice. Thank you and stay safe.",4
2023,I Recently updated the app.The consent page is annoying. It will be better as a one time thing and not every time the app is used.,1
2023,"Sometimes great, sometimes awkward.",5
2023,Good,4
2023,I only use this app when it's the last option 😭,1
2023,Best app,5
2023,Good and fine,4
2023,This app sucks dumplings can't even make a transaction without getting bugs. Freezes for unknown cause it is a useless app everything is wrong with this app,1
2023,Nice 👍,5
2023,Good app for online banking,5
2023,Bad,1
2023,Nice one first Bank... I really enjoyed this bank app to the best of my satisfaction,5
2023,Nice,5
2023,Being banking with firstbank for two decades. I am proud of them but you see this App; it is a crime and injustice against humanity. It deserves a minus,1
2023,Very good and easy to use,5
2023,Simple like A B C the moment I installed this app I just started using without any stress and ity the favourite app to make your transaction in a few seconds I LOVE first bank you're doing well ❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹❤️‍🩹,5
2023,Useless bank,1
2023,So amazing,5
2023,Quite okay,5
2023,why taking charges when transaction has failed. this is broad daylight robbery. I am really disappointed,1
2023,Need to be updated immediately,1
2023,"Pls pls and pls, add an option where someone can actually resend and share a reciept in the transaction ""History"".... Thanks",4
2023,Less star ⭐✨ too many issues fix it,1
2023,Good 👍,5
2023,I wish the net work improves .,5
2023,Excellent,4
2023,"If it were possible to give less than 1 star I would have given less than 1 star, however I know that you don't even read this review CAPITAL NONSENSE",1
2023,The app is now working well. (1) unable to retrieve data from particular date (2) unable to sort (3) unable to share details of past transactions as proofs to the receiver (4) displaying only past 20 transactions is not enough as a bank app.,2
2023,Helpful app. Easy transactions.,3
2023,"For me, it make my work easier. Just left for the customer care part to be real active and solve problems for real.",4
2023,Fantastic,5
2023,Always the best,5
2023,"My firstbank mobile app keeps telling me to select an account each time I try to carry out a transaction and yet no account displays in the selection area. I have called, even sent emails but no reasonable response. Whatever the problem is please fix it. It's very frustrating, I wouldn't recommend this bank to anyone",1
2023,"First mobile app is good to use, and convenient",5
2023,If it's possible I would give it a half star,1
2023,First bank is one of worst banks in Nigeria I regret banking with them.,1
2023,Awesome,5
2023,Good app,5
2023,Best app,5
2023,App keeps shutting down when trying to receive otp for new registration,1
2023,Better now,5
2023,I want to upgrade the app but it is not coming up,2
2023,I like the application,5
2023,Too bad to install for two weeks now. Just kept displaying error contents loading. lying on networking.,1
2023,"Its not functioning...alot of failed transactions, delay in completion of just one transaction",1
2023,"Very poor application compared to other banks app, it always says no network, it has been blank since morning. You cannot go back and download receipt if you didnt do so at the moment you did the transaction. Firstbank is one of the worst banks I ever used, you need to improve.",1
2023,Good,1
2023,Am amazing,5
2023,Horrible,1
2023,upgrade first bank,5
2023,Nice app but you guys should please create option for hiding balance. Minus that everything is fine for me.,2
2023,I've been trying to sign up but the consent form is not uploading. Sign up not successful for hours now.,1
2023,Transactions aren't successfully made anymore. Really terrible,1
2023,Pls I've been trying to reach out to your customer service but it's not responding pls fix that . And I really want to beg you guys to send me my money I took a loan of N15000 and I was credited with N34000 but my acct balance was just N4000 pls send me back my money . Thank you,1
2023,"The worst part of this app is one of the important thing we need it for... Once u make a transaction and u later want to download the receipt for prove it won't download and it will not allow screen shot... Also to check old history of transaction, the calendar date are not working... Pls kindly get a better app developer.... This is bad for banking system",3
2023,"Just put more effort, although human want are unlimited.👍",5
2023,I can't receice otp to activate my device,1
2023,Can't save receipts and can't check statement of account app keeps crashing and having issues,1
2023,Very poor 💩 network,1
2023,I have issues generating receipt after successful transactions,4
2023,"The app works fast and easy to use. However, I think it is easily affected by low reception.",5
2023,"This app cannot generate a simple thing like a statement. The app cannot generate receipts. It cannot do cash transfers without endless errors, it cannot authenticate a customer without multiple failures, there's no network access on this app, the list is endless. I was asked to update this app but no update available until this moment. Does this bank have developers? What's this app for? Very confusing. The app doesn't deserve a single star.",1
2023,Try to improve on the app,1
2023,This bank app is not always functional.,1
2023,Great,5
2023,Worst App I have ever seen in my life,1
2023,I cant log out my account from this my old phone..,1
2023,Great,1
2023,My own problem is with generating receipt this is very bad how can you do a transaction and have no prove to show the person? Then transaction can not just be limited to only the current 20 who does that please first bank app manager should contact other banks especially UBA and see how bank apps work you guys have to fix this and stop letting people go through all this stress,1
2023,good but away how network issue,5
2023,Excellent,5
2023,Worst app so far,1
2023,Stupid app everything is useless,1
2023,This app is nonsense,1
2023,"Worst than the worst, no other way to describe this app. And Management are having good time to say u first, pls First Bank Plc, do something about this app. Nothing I mean nothing is working almost a week now I can't do anything with this app. Pls I will suggest the first bank management should improve on their IT by training their staffs in that area. First Bank Plc, pls go and learn from Opay and others. Thank you!",1
2023,First bank is my Best option in bankig,5
2023,Seamless,5
2023,"This is a very useless bank, and this app is the most sluggish app I have ever used. Don't bank with this bank if you value your money. The app is next to nothing. Do not install this app, my money is trapped here, but, I will pull it out. I was forced to give them one star. I didnt do it on my own will",1
2023,How do i log out and place in my other account there seems to be no option for it,3
2023,"This app has nothing to write about, am just stucked,,, why this new model.. doesn't make sense , error in every transaction...",2
2023,My debit account is blank why is that,1
2023,Good app no doubt. But why we can't Re-share our transactions receipt. We need it especially when it shows transaction unsuccessful but has been debited. He will need to Re-share the transaction receipt to the receiver. Please work on it.,4
2023,"I wonder if the developers evere read this review, to get statement na war, to get receipts for previous transactions na impossibility and even when u click on a transaction u just did, u will get no useful information from d details, they just rushed and disabled screenshot as though it helps anything. U people should go and see access bank app.",1
2023,Ferry good,5
2023,"Nonsense, just rubbish bank",1
2023,Useless version.. doesn't even print receipt..poor network.. what's up with the frequent OTPs.. horrible,1
2023,This is the worst app of our time. It's either the network or transactional failure. One problem or the other,1
2023,Rigid and UI interface below average,1
2023,Terrible service... app not opening,3
2023,First bank is the worst bank in Nigeria with lauzzy attitude of staff and respond,1
2023,"It does not work, says my device is rooted when it is not",1
2023,Really horrible mobile banking experience for me this past year using this app.,1
2023,Good app,5
2023,First bank is the most useless bank in Nigeria I transfer 30k to kuda account since 16/03/2023 the recipient did not receive the money till today and also I use POS they declined it and debited me twice but they reverse one back God go punish you if you no reverse my money back Return my money I dey vex like this,1
2023,"I'm unable to select Account on the ""Select account"" screen, it just goes blank, please fix this issue, I'm experiencing a lot of problems because of it",2
2023,This is one of the worst bank apps I have encountered. The USSD code is horrible as well. You can't initiate a transfer without having high bp,1
2023,"This app gives me headache, First Bank can you please do something on the app.",1
2023,Gz yi nlij ni lblb,3
2023,Services very slow,2
2023,I am trying to upgrade this app but it is not opening because of your poor network. So please do something about it,2
2023,"I have never used the app, just installed it and it's asking for mpin",1
2023,Very helpful 👍. Make me reliable in business.,5
2023,"This app is so annoying,i have been trying to activate d mobile app on my phone always telling me error in verifying card , still verifying for how long",1
2023,"Horrible experience using this app, I can screenshot reciept, I can't share reciept from only transfers, I will do transfer, it will not be successful, I'll get debit no refund",1
2023,Excellent,5
2023,App it trash 🗑️ I can't even sign in my details error error everywhere,1
2023,The app is just cool and the process for transaction is straight forward except for network issues.,5
2023,Why is ur app saying error,1
2023,Excellent quality,5
2023,Nice,5
2023,an awesome app,5
2023,This app is horrible now. I can't apply for virtual card. What the hell is this. Worst app,1
2023,Terrible.... If I had other option I'll uninstall it.,1
2023,C'est bon!,5
2023,good app,1
2023,Me,1
2023,"Can't generate receipt from self service anymore. Transactions show as failed, but then you're debited and still cannot generate receipt",2
2023,You guys are a disappointment and a disgrace,1
2023,Can't make transfer for days now.,1
2023,Great,5
2023,The worst application ever,1
2023,"The app keeps showing a blank page when I want to make a transaction on where I'm supposed to select an account to be debited. This is really frustrating and your customer service line simply never pulls through. Please I would really appreciate some help reaching out, I'm very frustrated.",1
2023,You,5
2023,Some times difficult to transfer,5
2023,YOUR APP IS NOT OPENING....PLEASE FIX YOUR THING OOO (APP)..LET'S NOT START DOING WEREY,1
2023,The App is good,5
2023,Very good,5
2023,The app takes war and prayer to open even when you have the best network,1
2023,You guy's should try to solve this problem of network i join firstbank since 2004 but only this year i got the wurst service from this bank when i need it most 😒😒😒,1
2023,The worst app for transfers 😡😡,1
2023,"Improve on your app so one could be able to generate transaction receipt via the app. Also, transfers keep failing while you get debited for the failed transfer making it so frustrating.",2
2023,"The older version is far better than this updated one, this one is just worrisome and waste of time, had I known I wouldnt have updated my old version",1
2023,good q comment,5
2023,"Worst bank app in Nigeria, a rubbish app refused to be updated in ages",1
2023,Horrible app! Can't even register in it.,1
2023,This app is poorly crafted and in recent time most of the time nonfunctional. I've tried to activate my device but all I get are errors upon errors.,1
2023,They don't allow me to use this apps they tell me root device,5
2023,Good,5
2023,"Why is self-service not working again and one can't redownload reciept of payment and network is poor after payment something went wrong and one can't download reciept, you guys are no longer first. Even adding of accounts to favorite isn't working, you guys are annoying.",1
2023,wonderful experience but why am I seeing a balance much more than mine please fix it,4
2023,Please why I am deactivated,5
2023,The have refused bluntly to open and so l could not make any financial transactions for my business and it's really affecting me,1
2023,This app is very rubbish Can't sign up,1
2023,Very Bad I downloaded it in my nwe phone installed it but does not log in.. Now I have 2 use ussd all d tym,1
2023,"Enough of this negligence and customer abandoning. I was debited 1,900 on 25/03/2023. And the money was not reverse back to my account. I made attempt to fill the online error dispense form. The net work is bad. I messaged first bank verified page through Facebook nobody reply to me I got ignored. And yesterday 28 I got debited again while trying to withraw 5035. Pls first this issue needs to be resolved. This is getting serious",1
2023,want an update,5
2023,Service and network problem,3
2023,"To log In to the app has has been a great deal of challenge...it says ""error in verifying card.. Help Me",1
2023,Takes days just to open the app. Can't get statement of account through the app. Terrible app,1
2023,Very papet app and pass working,5
2023,Very good,5
2023,I have forgotten my m pin so I don't have access to log in,5
2023,awesome,5
2023,"Have been trying to transfer since morning but account to debit on the app is blank, I thought am the only one facing this issue not until I see people writing reviews about it also..firstbank please do something about this",1
2023,"Terrible, unable to register as an existing account holder",1
2023,Worst banking app......One cannot be profiled without his or her card details......rubbish,1
2023,This is rubbish. This not working . Please be flexiblelike other banks.,1
2023,Very good,5
2023,Bad NeWS,1
2023,Easy fast delivery,1
2023,First bank is good but add hide balance 🤠,1
2023,I changed phone but the app can't recognize my MasterCard again. So horrible,1
2023,Good,5
2023,Very bad and horrible app. So I changed phone and need to register it but it tells me it cannot load content. I persevere and proceed and then I get told it can't verify my card. Absolute horrible app,1
2023,Good working !!!,4
2023,This app is the worst why can't I get a detailed analysis of all my transactions,1
2023,Bad app. Please I keep on getting error consent when I tried signing up for the mobile banking. What I'm suppose to do? Please reply.,1
2023,"Pls i am having an issue with my app, am trying to log in and am getting this message (device is rooted)",1
2023,Crashes every time I try to log in on my galaxy tab 2016. Which runs on android 5.1 . A previous version of firstmobile 4.2 works perfectly on it before I mistakenly upgrade it.,1
2023,"𝑾𝒉𝒆𝒏 𝒕𝒉𝒆𝒓𝒆'𝒔 𝒏𝒆𝒕𝒘𝒐𝒓𝒌 𝒕𝒉𝒆 𝒂𝒑𝒑 𝒊𝒔 𝒄𝒐𝒐𝒍, 𝒃𝒖𝒕 𝒕𝒉𝒆 𝒐𝒏𝒍𝒚 𝒑𝒓𝒐𝒃𝒍𝒆𝒎 𝒊 𝒉𝒂𝒗𝒆 𝒘𝒊𝒕𝒉 𝒕𝒉𝒆 𝒂𝒑𝒑 𝒊𝒔.... 𝑰 𝒄𝒂𝒏'𝒕 𝒉𝒊𝒅𝒆 𝒎𝒚 𝒃𝒂𝒍𝒂𝒏𝒄𝒆. 𝑰 𝒉𝒂𝒗𝒆 𝒕𝒓𝒊𝒆𝒅 𝒆𝒗𝒆𝒓𝒚𝒕𝒉𝒊𝒏𝒈 𝒊 𝒄𝒂𝒏 𝒃𝒖𝒕 𝒕𝒐 𝒏𝒐 𝒂𝒗𝒂𝒊𝒍,𝒊 𝒏𝒆𝒆𝒅 𝒉𝒆𝒍𝒑 𝒐𝒏 𝒕𝒉𝒊𝒔 𝒑𝒍𝒆𝒂𝒔𝒆...",1
2023,I can't find where to add my email on the mobile app,1
2023,Perfect,5
2023,Bad app. -Keep telling me my registered email is not registered -Can't generate statement of account of the past months -Very Limited transaction history - Recorded transactions histories are not in details -unable to save beneficiaries Everything about this app is poor - I was debited for unsuccessful transaction yet my money is not reverse - this app will make me close my account with first bank,1
2023,Helping to well done,3
2023,Best banking app,5
2023,"I installed the app and I've been unable to access it because it keeps saying ""Error verifying card details"" even after I typed the details in correctly",1
2023,Can't open on Samsung galaxy s10,1
2023,Fantastic and easy to use,5
2023,The network is bad during the day,2
2023,I have been trying to rest my app is not working,4
2023,"Dumbest app of all times! Limited to NGN 20k for 1st 2 transactions?? Can't use hard token; must wait for OTP that hardly comes due to generally poor reception? Why can't  OTP be copied to registered email like other banks? Fingerprint authentication disabled for transactions? WHY accept terms & BLANK CONSENT, EVERY TIME  app is launched? Essence of mobile app is customer's ease...If FBN app is still this unintuitive despite several prototypes, then the app is unfit for purpose! Revamp overdue.",1
2023,The only problem is that you can't re generate the receipt once you failed to do so after transaction,1
2023,Very good mobile banking app. Easy to use,5
2023,Keeps saying rooted device. What does that mean?,1
2023,Very good,5
2023,First bank is a very useless bank Both app and bank useless I have so many complains I don't know where to start from,1
2023,Great,5
2023,Next update try add hidden of account balance,3
2023,Effective and good,5
2023,It's been one of my worst experiences with banks in my lifetime,1
2023,Good,5
2023,I get more knowledge,5
2023,"Very useless bank app. It brings error message anytime I tried using it. Despite all, there is always abnormal charges on any single successful transanctions made. I am taking off my money to the smallest dime and closing down my account here. No more first bank! Poor service; big charges! You guys are scammers!",1
2023,Very bad experience. I want to register a new device and it will never verify my card. After adding all my details,1
2023,Virtual card can't be created,3
2023,Nice bank,5
2023,"It has been horrible. I cannot for the life of me understand why the app never opens. Nothing is wrong with my connection but the app never ever opens and when it does, it's literally by chance. I have updated, I restart my phone yet nothing. To even use ussd is a problem. Its really pathetic.",1
2023,Viewing old transaction histories with this app is almost impossible,1
2023,First bank thunder fire 🔥 una.oleburuku useless bank God ponish una.i can not keep my money again inside bank again.all those money una deduct god go ponish una all the worker's plus their family bank CEO funder thunder fire u,1
2023,First bank was the best,5
2023,It's usually in my account,5
2023,My application was not open since yesterday why?,5
2023,Great Services,5
2023,Well done I'm ok with this new upgrade now.,5
2023,Is slow today,2
2023,Whatever update you've done has made this app rubbish!!!,1
2023,Fine and good App,4
2023,"This is the worst bank ever how can a bank deduct more than 3000 from a student account just for sms charges.it not even like the sms alert sent were credit most of it was debit alert and you deduct more than 3,000 you guy shud kuku close the account",1
2023,Very good application,5
2023,Please can you fix the problem with android 5.1. Your app is not working. It keeps stating that firstmobile has stopped working whenever I key in my mpin. I would really appreciate it if this is fixed as soon as possible.,1
2023,I like it,5
2023,"I have been finding it difficult to access the app for anything at all. It Keeps telling me 'failed network or no network connection'. I also got to find out that my app is outdated but I have been trying to update it but to no avail. Please I need an assistance on how to update the app,thanks. I went to play store to check if I could see anywhere they wrote'update' so I could just update it but I couldn't find. I uninstalled to reinstall but still,it didn't help. I need help please,thanks.",1
2023,I really enjoyed the app so kudos to first bank,3
2023,My favourite,5
2023,You can't review your history (received) And you cannot hide your balance.,1
2023,Nice app,4
2023,"Why can't I withdraw from my account since 3 weeks now I can't use my card, my app, or usdd code",1
2023,"Opay made transaction to my first bank account but i have not gotten your credit my account 7,450 account name:uche paul onyeabor",1
2023,"For two years since I started using this app, I haven't experienced any problem.. but I will still urge you guys to improve in ways others find fault at... Thank you",5
2023,"I don't see a reason why I would buy airtime from my first bank app,I won't be credited but I would be debited, first bank is now the worst bank😡😡😡😡😡😡😡😡😡😡😡😡😡....this first bank is now very useless",1
2023,Nice job,5
2023,Changed my phone and now I can't activate my new one because the app keeps throwing a can't verify card error.,1
2023,Very good,5
2023,Its Excellent ⚡️,5
2023,This app used to be reliable until about the beginning of March when I was unable to select what account I wanted to be debited from for any transaction (airtime or transfer) I have uninstalled and reinstalled many times and the issue is still there I haven't been able to do anything for the whole of March please fix this issue,1
2023,"The App hardly opens, you can't explore and do anything meaningful apart from transfers, this however is very efficient if the App decides to work.",3
2023,very unreliable and awful,1
2023,How to Update my app Thanks,5
2023,More upgrades for this App,5
2023,Till date one cannot generate Payment receipt conveniently on firstmobile app.,1
2023,I've been trying to making transfer for about a month now. All I've been getting is automatic replies. The customer service has been terrible.,1
2023,This app has never worked for my phones. Always giving errors along the line. Error verifying card. Several errors. I hate their app.,1
2023,Fantastic,5
2023,Bad app no network access,2
2023,"This app is not reliable, you cannot depend on it. Always unavailable",2
2023,Can't hide account balance and screen shot transactions. No privacy,2
2023,I want to install first bank app but e can install why,1
2023,Awesome,5
2023,"Very unreliable, I got so frustrated that I uninstalled it and reinstalled again. Saying I'm disappointed with this app is an understatement.",1
2023,Smart,5
2023,Good and reliable banking with you with efficient first mobile app.,4
2023,"Best banking app ever,, I am giving you 5 🌟 🌟 🌟🌟🌟 stars",5
2023,Useless App,1
2023,I'm trying to get the first payment but refused to get what is the problem I'm tired for that,1
2023,Reupdate my first Bank app,5
2023,"At first the app was doing fine then all of a sudden, when i want to select account to debit it shows blank, i thought it was a setting i tried all setting yet nothing happened",1
2023,Omo! I'm pained,1
2023,I was declined and debited and also having challenges submitting my dispense error form through email... please treat this as urgent and work on your network. Thanks,1
2023,Good,4
2023,"If it was possible to give this app less than one star or no star at all, I would have done it. I have been trying to pay bills for about a week now to no avail. I can't select account when I want to do any transaction because the page comes up blank, this is very annoying. I have made several complains via email and no response. First bank has very poor customer service along with the extremely poor banking services. Do better!",1
2023,Poor,1
2023,Good to used,4
2023,Is good for me,5
2023,"Screenshot, I love this app only that I cannot screenshot any of my transaction, how can I do it to start screenshot",5
2023,Good,5
2023,"Banking with first bank, has been a jolly ride all the way.",5
2023,Exceptional,5
2023,It is a very useless app,1
2023,This app needs some major updates. Your developers need to check and copy the interface of other bank Mobile apps like fcmb and UBA. Especially the generation or sharing of transaction receipt part. After doing a transaction I can't generate or share the receipt from my transaction history and I can't also take a screenshot. What nonsense 🤧🤧,2
2023,A definition of useless. Can't even generate receipt without crashing.,1
2023,Awesome,5
2023,"Still one of the best!👍 Though, network issues sometimes 🤔",5
2023,Good it saves time.,1
2023,Horrible service,1
2023,"This is a stupid app from that bank, it is very hard for someone to do transfer. After choosing your bank and pressing your account number the app will be telling you your name and account could not be found, and if by lucky your account was found there will still be problem in the pin entering section. This is my first time using this app and I found a lots of excuse which could make me never try it again. Infact I'm uninstalling it right now.",1
2023,It keeps saying error loading consent form even after I tried using different networks to try and register,1
2023,Worst experience ever. You people want to kill my business. I have to pay for goods no access why. The choose debit account is blank why??,1
2023,"The worst experience am having is the fact that I can get a receipt on any transfer I did, it's really annoying not even a screenshot on d app Secondly is how d terms ND conditions always pop up on every log in I think this two issues should be attended to pls",1
2023,"I try to use the app on my phone but it is not working correctly so, they're show me this phone is rooted, my phone was Huawei Y5.",1
2023,"First bank why can't we see our accounts when we try to make transactions, this is no longer funny",1
2023,It is really helping with the fact that it saves the stress of going to the bank to get a transaction history..but why only last 20 transactions,4
2023,There is no option for hidden balance and the transaction history is only 20 last transaction,1
2023,kindly update the first token app as it only works for older android versions,5
2023,"I factory reset my phone whereby I lost all my data/apps during the process. Ever since I reinstall the app, I've been finding it difficult to either login/register with my master card all to no avail.",1
2023,Improved,4
2023,Useless app,1
2023,Great and simple to use,5
2023,Network fail most time,3
2023,Nice,5
2023,Very papet app,4
2023,Worst app ever,1
2023,am very glade,5
2023,This bank is not a good bank at all no,1
2023,Very very good,5
2023,Please we need a way to generate receipt of successful transactions just like going through history . It's annoying when there is network issue the transaction was successful but u cannot generate a receipt and once the box is closed you cannot regenerate another receipt. Pls upgrade this app.,1
2023,This app is so horrible i have been trying to open it for days now but it refuse to open,1
2023,Amazing,5
2023,Nice,5
2023,"In subsequent updates, please let's have a switch key that enables you hide or reveal account balance right on the dashboard. Also, we should be able to make transactions without having to show the balance on our accounts.. Na only 2k dey my Acct. Abeg",4
2023,Like,4
2023,I like it but I kept receiving messages on upgrading and I don't know what to do,4
2023,Very good,5
2023,I have been trying to get my bank statement of account since but this app only shows you the last 20 transactions...Please how can I get my bank statement asap....Help!!!,5
2023,"Please I think you need to make your app able to redownload receipt, since I can't screenshot on my app I need to send proof to someone that I already paid, but then I have no proof because I don't receive debit alerts and there's no way I can regenerate the receipt. That's why I'm giving a 1 star. Other banks can",1
2023,Abbati ibrahim,5
2023,"This is worthless app I have ever seen, OTP pin with work and if you to renew it, it is will not still working. Worst worster worthless app I have seen.i will advise to not to download this app",1
2023,"Terrible App. I unstalled and have been trying for days to reinstall again, but app keeps showing error in loading consent form. Really bad",1
2023,"I got notifications for an update, yet there is no option for updating the app rather it reads ""open"". yet I have not been able to update nor make transactions. Honestly it is very frustrating",1
2023,Ok so easy to operate with backup receipt,5
2023,"I have been trying to make transfer , when I'm suppose to tap the account the money should be debited from the page goes blank",1
2023,It's indeed first,5
2023,In a country that is system challenge....First bank are trying.,5
2023,Very great and excellent experience,5
2023,"Getting to one year now, I can't select my balance while accessing",1
2023,First bank has been wonderful and great,2
2023,"I've been trying to make a transfer and when ask to choose account to debit from, it's just a blank screen. I need to use my money",1
2023,✌️,3
2023,I Love it,5
2023,The transaction details can't access past transaction when you put the date it will till take you to that same day transaction,4
2023,"Your app hardly login without error and don't generate recript after money is sent , first bank becoming last bank and it's bad for customer",1
2023,"I bought a card of one thousand naira with this app, I was debited but not reflecting on my phone.",1
2023,"I have been using First Bank for well over 9 years since I was in the university.. and I know you people are reading this review now expecting something ""positive"" are you kidding me?.. you thought I actually had a good experience with this bank? You al must be daydreaming!. Fix your DAMN USSD transfer issues because even your poorly designed mobile app is HORRENDOUS!!. looks like what was designed by a 9 year old.. you all make me sick!",1
2023,Too much network error,3
2023,As expected.,5
2023,Attending to customer's complain is very poor as all channel in which I laid a particular has not been attended to uptill now.,1
2023,"This app has been so awful, I Opened an account with this app and when I got to bank, I was told I made a mistaken while Opening the account after depositing money in the account. I had to open another one from bank end, funny enough I logout the initial account I opened, but only for me to realize that I can't login the new account. How can a app supported one account login, that's totally ridiculous, up till now no solution even the bank staff tried it not working. What a shame on firstbank",1
2023,Good,1
2023,This app is good and easy to use. Just that network issue atimes make it bored,3
2023,Good service..,5
2023,Wow hello everyone I really love this App this is the best App i have seen among all the online banking App i love First Mobile App it has been working smotely i make a complain the last time just in few days my money was reversd to my account i really appreciet i'm happy,5
2023,Is there a different First Bank transaction app? Cause 85% of the time this one is literally ENTIRELY unusable. Overhaul it from the ground up. Better yet START working on a completely new app. Copy Kuda they are almost perfect.,1
2023,My best. Always the first,5
2023,Very frustrating Continues to decline transactions unnecessarily,1
2023,The app is good but you guys need to work on your network,4
2023,"Horrible app, very annoyed using this app.",1
2023,I am trying to generate receipt for the school fees I paid for but it's not going why,3
2023,Excellent,5
2023,"Having issues with recipe after making a transfer, it show blank screen",5
2023,Nice app,5
2023,"The problem am having with first is u request for changing of phone number they will not work on it,call customer service number not connecting,send email no response",3
2023,It's a beautiful experience of bank app activities so far so good,5
2023,Unable to download or generate an email receipt for a transaction that has already been carried out. Please fix this o.,2
2023,"The app is good but the worsest part of it is that it does not allow me to increase my limit through self services, that is the only problem I am experiencing which if care is not taken my first bank account will be of no use if I take out my money. But if it continues I will also continue with it. Its so annoyed.",3
2023,Very bad experience. This app has mad me lose millions of Naira due to my inability to use it for my business. If there is no improvement it calls for a change of banking.,1
2023,I can not register on the app It keeps telling me error loading consent.... I don't know what to do This app is not working at all 😭,1
2023,"This is the worst banking app I have used. Generating receipts from the Self Service has never worked. What is the point of having it? If I could, I will rate it -5 Stars!",1
2023,"I want add my email address but it keeps showing me ""un expected error occurred please try again later"" Pls fix the problem or i should delete the app.",1
2023,Very very bad with consent network failed message been sent to mr,1
2023,"Transferred money from First Bank to Palmpay and it's hanging till now while I've been debited.... If I leave it, First Bank will rejoice",1
2023,Good 👍,1
2023,Very difficult to make transfer.Sometimes one is debited without the money sent to the beneficiary. What terrible experience one will go through when you are buying from a stranger and maybe that's the only money you have in the account.,1
2023,Am finding it difficult to activate firstbank mobile app. It said I have reached maximum device limits 10. What should I do to resolve it.,1
2023,"This app is too bad I updated my app but its can't access, it's tell me my device is rooted. But before I update my app its working normal. First bank what is the problem.",1
2023,"I'm so disappointed for making use of First bank app, you guys are lacking alot of things, there's no option for adding of email in ur mobile app, and it's very bad, infact you guys lack so many things in ur mobile app",1
2023,Activating the app is stressful. Kept telling me that an error occured.,1
2023,I was just thinking about first mobile to save money in,1
2023,"Please do something on receipt downloading, because it's going blank sometimes when one sent money without able to download it",2
2023,Una sharp,3
2023,No one is responding on all social media platforms and all their customer service line is un recheable .,1
2023,Fantastically Excellent!,5
2023,"This Application Can no long be installed on my phone INFINIX NOTE12i because its was rooted, kindly assist me and rectify this issues.",1
2023,No reference number in receipt so I can't use the complaint process. If receipt is not printed immediately after transaction no way to get it back. Can't generate email statement too saying no registered email but I get messages and alerts on my email. Wow. What an app Very poor services,1
2023,"Since after the last update the app has been malfunctioning not being able to select debit account, making it difficult to make transactions for almost a week.",1
2023,I have sent money to another bank since Sunday. I was debited and the cash did not reflect on the other account. Please I need my money back ooo,1
2023,Good,5
2023,"For days I've been unable to print receipt of my transactions, kindly fix",3
2023,I have been trying to log in since I updated the app and it's been telling me my device has been rooted,1
2023,Excellent,5
2023,Your app lags so much too much glitches maybe you should create another or find a good IT professional,2
2023,The app is so easy to operate,5
2023,Once you make transfers it doesn't show or give you a receipt. It always say error when trying to generate receipt of a transaction,1
2023,I want to update my email address,1
2023,A terrible app. U cant generate receipt and statement of account. Horrible app,1
2023,The app stop loading after four days of download. Dont know why.,4
2023,"Update the app, for someone to be able to blurry his account balance",1
2023,Is not working on my phone,3
2023,"A very horrible App to use compare to other banking Apps. You have to be praying for you to easily download your receipt after transaction, if the transcript wasn't downloaded successful you have to go to the bank for complaint which ain't not to be. Very poor in so many ways, you guys need to re-engineer this your App.",1
2023,Fine,5
2023,It's good but I can't seem to find or save transaction receipt please fix this problem as soon as possible,3
2023,"Worst app, doesn't download reciept after exiting the app. You can't even hide your balance",1
2023,Trying to download receipt after a transaction is annoying,3
2023,Transfer is impossible this need to be fixed asap,1
2023,Well I use to enjoy it the first time I use it but now it is just doing anyhow and make is making me angry,5
2023,Wonderful I love it,5
2023,Am having issue with this hap recently please help,5
2023,I try to register this app on my phone but accidentally I lost my direction but up to know the app doesn't not allowed me to register,2
2023,"Am really enjoying the app, is just that at times the network use to be bad.",4
2023,"This upgrade have been given me serious issues with receipt download, I always have nothing to tender to the beneficiary account that I have sent their money and it's really causing a while lot of havoc. Please work on it",1
2023,Naladi,5
2023,Good,4
2023,"Please the web creator should try as much as possible make this app to print receipts any time you want to, because it seems that FirstMobile is only app that cannot print receipts whenever you want to print the receipts of your transactions. Please it's important especially a time like this.",2
2023,"I made transfer from my firstbank account using this app, i was debet but the receiver never get the money, till date , No firstbank branch in my area",1
2023,Badass No reply to complaints,1
2023,Moderate experience,4
2023,"Such bad a app—you can't even generate a simple statement of account, in the twenty-first century. In contrast to other banks, Access, Zenith, Eco, and so on.",1
2023,Rooted Fixed a problem which caused a crash on Android 12,5
2023,It keeps telling me my current mobile app will no longer be supported for me to update yet no new update? What do I do?,2
2023,"A truly terrible app. Cannot process simple transactions, it requests for OTP without sending any. Disrupts transactions midway, and if you try to reinitiate such a transaction without logging out it reports ""duplicate transaction"", plus many more nonsense I don't even have the strength to type out. I'll stick to*894# and trips to bank branches. STUPID APP!",1
2023,Exceptional,5
2023,"Tha app Nedd to be worked on, bt they don't seem to care, no response to all the complaints made, and generating receipts is very impossible, how can share proof of transactions? Very poor abeg, getting tired of this app. Learn from apps like opay, clean interface.",1
2023,"For the past few days, I've been trying to make transfer to other people but the place in which I clicked account to debit remains blank and doesn't allows me to continue.",1
2023,I love the app,5
2023,"Work on adding fail transaction, for self application.",3
2023,I really hate this app.....I try to open buh end up seeing something want wrong....opay this batter than this,1
2023,Poor experience,2
2023,Well first bank is actually awesome. But please you guys should make your app work more. I can't redownload receipts and also please you guys should make your networking system stronger,4
2023,Good,3
2023,"I don't understand this app again. It's now difficult to see my transaction history clearly as the font of the beneficiaries details have automatically turned to white. Going to setting to see what can be done, I discovered that the same thing has happened there too (all fonts of in white too). This is really annoying as I was to check a transaction history that I was debited for but my beneficiary have not been credited even after two weeks of initiating this transaction. Please kindly help",1
2023,Very good app to use,5
2023,The mobile app refused to activate.,1
2023,"I'm frustrated already I've been trying for weeks to make transfers and buy airtime and each time I pick the account to be debited it'll show a blank page and I can't call their customer care , I tried deleting the app and trying again maybe it was an update problem and I can't even sign up it's annoying please do something about it !!!!!",1
2023,Nice,4
2023,First mobile app is 95% ok,5
2023,"Very terrible and useless bank, God will judge you all. first bank please revert my 47,100 it's past 7 working days ooooooo",1
2023,Nice App,5
2023,Good,5
2023,"Moderately ok. But recently, generating receipts for transactions is a low. Can't generate receipts.",3
2023,I dont want the new update. Tell me about otp before I can make transfer on the app. I dont have the phone number again and they not sending the otp to my mail,1
2023,Excellent,5
2023,This is nonsense it doesnt update pls dont download it to avoid frustration,1
2023,Is very good and fast,5
2023,This app is not working on my phone (OPPO),1
2023,"paid school fee on the 11th, the ICT personnel told me it was a failed transaction and I was debited, pls I need refund I paid 2 persons school fees again on the 16th and yet, no effect and I was still Debited payment deadline for my school fees is 21st The amount are #47,761. 25 each Total of #143, 283.75",1
2023,"Any bank App that requires you to have a Debit card to activate , is not ready for modern day service. Such banks lacks creativity to protect your funds, and sacrifices your precious time on the altar of rigidity.",1
2023,Excellent,5
2023,"Very poor service recently and can't even make any complaints in the self-service section and mobile lines is a no-go area, please an urgent attention is needed as soon as possible",1
2023,This app is useless and also control by scarmas don't give your bvn to them again . money under approved has not been dropped since weeks now,1
2023,Very papet app and pass work,5
2023,It's a worst experience sofar since the updated version cuz I no longer have access to download transactions history.,1
2023,I Love first bank app,5
2023,Good,1
2023,The app hasn't been opening for 2 days now.,1
2023,Gud,1
2023,Incredible,5
2023,Very good and artractive,5
2023,5 Star,5
2023,This app is horrible the moment i format my phone and download the app is been hell it cannot open everything is blank,1
2023,"I had a terrible experience with this app, they claimed to have updated it to be more functional now, but yet you can't do a lot of things with it, like generating transfer receipt, no module to add your email address, you can't contact the customer care while using the app, can't generate statement of account, wrong transaction date,so terrible.",1
2023,Great,5
2023,Easy to use and secure up till date,5
2023,I have been using this app for a while now but this time it has turned into something else I made a transaction for about 3 days now and have been debited but the receiver haven't seen it yet what's going on with the app,1
2023,Before I rated 5 star now its 3star you can only download receipt when doing transfer and sometimes it will be blank. After logging out and logging in you can only view your transaction history YOU CAN NOT download any receipts again even if was a minute ago transaction TOO BAD,3
2023,My first mobile app is not open you write me rooted device,4
2023,I have not been able my app for days now. It giving me a no network signal. It does not also show on my list of app on my phone for update .,1
2023,Always network issues,5
2023,"I wish I didn't update the app. Now, to generate receipt is now a big issue especially when you need it as proof of payment when the receiver hasn't received credit alert.",2
2023,"This is unimaginable for an app of this nature. I cannot login after your customer service deactivated my account. This is an emergency and the whole money is locked in there. I told the customer service that I purchased a new phone and the former owner of the phone was a customer of first bank so the phone doesn't give me the option to enter my own account details, the customer service just went ahead and deactivated my own phone that I have been using to operate the app. How do u swap device?",1
2023,I love ds app,5
2023,"Good, but net failure most atimes",5
2023,Nice one,5
2023,Excellent,5
2023,This app is not opening again. What is the problem with First bank app,1
2023,I've been trying to make a transfer for over a week now but when I get to the part to select account to be debited it just shows a blank screen,1
2023,"For a ""big"" bank, you have one of the worst banking app. I can't screenshot, I can't report a failed transaction, customer care number can't even be clicked on to take me to dialer app, your social media links don't even work. Let's not talk about how your twitter page is a scam that never replies dm. Truelly the first ""rubbish""",1
2023,"This app is horrible, it keeps telling me I have no number linked to my account even though I use my number for ussd transactions. After years of trying and complaining at the bank office and uninstalling it for the last time.",1
2023,If Horrible was a bank app...,1
2023,Great app,4
2023,Convenient,5
2023,"Helping, please I can't login to my mPIN code. it's not help",1
2023,I don't like when something is stressing me I was expecting my to disbursed is not yet disbursed credit my account now abi what is all this now,3
2023,Very efficient.,4
2023,The worst app ever. 🤬,1
2023,No registration link,1
2023,Totally laggy and doesn't print receipts anymore,1
2023,"Can't transfer money,y notify me of uodate in the app when u gave no update",1
2023,"My first bank mobile app is not functioning, they sent a message to me through the app asking me to update my app and I have entered play store and it's still giving me the old app I installed in less than a month. What should be the problem please?",3
2023,I need to know if I could add more accounts on my first bank account.,3
2023,"It was working fine for the first few months but for like two to three weeks now I'm unable to make transfer, buy airtime or do anything. It shows a blank screen after selecting which account to be debited.",2
2023,No update options available here. Why send us here when we can't update the application?,1
2023,Usama,4
2023,Very nice an reliable,5
2023,I want to logout this account,4
2023,Please I have been trying to transfer money from dis first bank app to other but is not showing up anything please how can I do it please,2
2023,Exceptionally nice to use. I enjoy this app!,4
2023,I love this app,5
2023,Easy work,5
2023,Very nice app,5
2023,"this is a shamefull things for we nigerians as we have bad attitude thats how we are moving with all of our attitudes, bad, givernment bad, Roads, No, security Bandit, is taking all over across the nation No, education No, hospitality and, now see all your money are in there hand just to make profit and live us in vain, why nigeria why because we are blacks or it was for those have power and authority, god save us in any part of nigerian government and there vanguard",1
2023,Works perfectly fine Smooth in transactions too,5
2023,Can't transact,1
2023,Can't screenshot or even record,1
2023,It's better,5
2023,I love it,5
2023,"If you think about downing this app just forget it this is a malware. For an Android 12 device, this app will log out once you try to make a transfer. The app is slower than Glo and 9mobile together. The name First bank is a scam just call it last bank",1
2023,"This app is simply not working, to log in is a big issue, and the mPin is definitely just a show, not a means to logging in. I am so disappointed. Two star rating is just for the USSD channel.",2
2023,I wish I could make a comment without rating this app because you deserve no rating whatsoever. This is the most useless app on the Internet.,1
2023,"Its a good app with a decent UI. Although the UI can be improved in a lot of areas, the app works. I'd only suggest for the developers to add a section where users can lodge complaints, access FAQs or contact support within the app. I recently can't transfer funds out of the account and i seem to have no means of finding out the cause even though I have the mobile app, which is a weird surprise. The app should be a means to minimize how often i appear in the banking halls !",4
2023,"Nonsense app, first Bank you people are criminals, you keep on debiting my account when transactions are unsuccessful, it will never be well with your bank and your staff generally.",1
2023,"First Bank have been stealing from me with annoying charges. CBN should do something about this criminality happening in the banking sector. I transferred money to someone you charged 53naira and the money reversed without charges after five days, I transferred again and after two days it reversed without the charges, now the third time it went through still you charged me another 53naira making it 159naira for just one transaction, very criminal way of stealing from customers.",1
2023,Like it,2
2023,"Horrible app. Cannot register a new device, keeps showing error loading consent, error verifying card.",1
2023,"I'm not happy with first bank at all, for 2 days now I can't access my mobile App I'm tired. Micro Bank now has strength than first bank",1
2023,"This app has become so useless recently, can't access login, always getting a failed response and even if I finally get tlucky to log in, can't perform transfer transactions.",1
2023,Good,5
2023,"So frustrating! I've been tryinv to make a transfer since 2days now. Always asking for the update of the App every 2 months. Why? If you can't update the App then, you can't make a transaction . What can be more frustrating than this?",1
2023,First Bank use to be my number one buh it's not the same now. Network maybe I don't know,2
2023,Horribly,1
2023,Show us new updates because I do not like any stories.,2
2023,Good app so far,5
2023,Please over time I have been using this application without problem. Can you review why I don't get alert of credits but only debits and even sometimes the transfer doesn't go for days after I have been debited.,3
2023,"My app is not allowing me to do any transfers, it doesn't show the account to debit, it's been like this for a week, I've called, written emails...... please help me fix this",1
2023,"Nice App, but freezes occasionally.",4
2023,Good one,5
2023,Easy to use,5
2023,Good,4
2023,Wonderful,5
2023,"Horrible horrible! I am trying to make a transactoin and my account is showing blank screen. When is this going to stop,I need to make a transfer!",1
2023,👍👍👍👍👍👍,5
2023,Sweet,5
2023,Nothing works,3
2023,Good,5
2023,splendid,5
2023,I really like application because I like it,5
2023,Why would you reverse interest earlier paid? And a whole #5545.00 is that how our money will be going? Since we cannot even withdraw?,5
2023,Very helpful,5
2023,Why does the app Not support my Phone,1
2023,Very nice app,5
2023,Is good to have it,5
2023,"Very annoying and frustrating. I got an in app notification some days ago that this version of the mobile app will no longer be valid and I need to update it. Went to the playstore no update there now I can't even open the app, uninstalled and reinstalled I can't get past the activation stage. Such a useless app. Rubbish",1
2023,"I Try Many Times just To Check My Balance But, It Ask Me Use My OTP In At least 2 Transactions Of Which I Did More than 9 to 11Times, It Still Frustrating!",5
2023,Awesome,5
2023,Very bad. Transaction will show unsucessful but account will be debited. Really terrible experience,1
2023,"It work very good, though network challenge is always the issues. First Bank should work & upgrade their network server.",3
2023,Efficient and very effective,4
2023,"Very good, but you need to improof in some area..",5
2023,The app is simply frustrating,1
2023,"You all very stupid some has money with you people yet he can't even use it anytime I want to choose an account to be debited from it's blank, I have been stranded for 1 week now. Even when I was opening an account with you guys my BVN was phone number was mixed up and I can't even use USSD.",1
2023,good,5
2023,It has been okay...but I tried getting my bank statement from the app but it's not letting me saying my email is not registered...I am confused,3
2023,Exciting,5
2023,Good,5
2023,Poor,4
2023,Good,5
2023,Worst App Ever... This mobile app has become so useless since after the upgrade.. First Bank is the worst bank in the history of Banks in Nigeria.,1
2023,"Honestly, ""Disappointed"" is an understatement of my experience with everything that has to do with this bank.",2
2023,👍👍,5
2023,#firstbank upgrade this app so we can screenshot our details l.,1
2023,Well dont kniw what to say now seems its having little or no problem for now,5
2023,Cool,5
2023,The apo does not deserve even 1 star..... No source account???? Of all excuses to use !!!!!!,1
2023,Good,5
2023,Very fast,5
2023,"I hate this app following the reasons listed below: 1. Unable to print receipt after EXITING the transaction screen(you can ONLY do so immediately after each transaction). No option like ""PRINT RECEIPT"" under transaction history. 2. No STATUS showing either either transaction was SUCCESSFUL OR NOT. 3. Very SHORT narration LENGTH.",1
2023,Worst app ever made a transfer since sunday and the money waz removed from my account uo to this moment you have not refund the money,1
2023,Very great full app,4
2023,Nice app,5
2023,I love this app,5
2023,Awesome,5
2023,I'm having difficulty in making transfer,1
2023,I am being prevented from making transfers on my bank app. Whenever I want to select an account to be debited a blank page pops up. It has been like for a while now. Please see that this is effected immediately. Thanks,1
2023,Good,4
2023,I sent money from my first bank to another bank and I haven't gotten a reverse ◀️ neither has the person gotten an alert,1
2023,Very annoying service,1
2023,"Very good, but ur network is always down",1
2023,Its been awesome and has alwaus been available when other apps are down,3
2023,"What is wrong with the service these days na, you use to be very good technically...but now its a lot of work and duplicate transactions, not able to generate receipts.... And to make matters worse you dont reply your mails...and if one results to solutions online about the app, the solutions you give are not on the app.",1
2023,"They're thieves, they stole my money with the so called app & the the bank's customer service staff are stupid, mannerless and dumb.",1
2023,I have been Trying to make a transfer But When I chose select account to debit it Show me nothing ( blank ) so plz try and solve the problem .,1
2023,First bank said there is an update but google said my app is up to date,1
2023,Fantastic,5
2023,Before I'm using my app but later come stop pls any complain,1
2023,Fair,3
2023,Horrible! For days now i have not been able to make transaction it keeps saying network failure while every other apps works perfectly.,1
2023,Used to be one of the most trustworthy banks. Now rubbish. It gives you a fake balance. Normally more than what you actually have in the account. It could take you literally days to transfer money and it will still be reversed. After you try again it tells you possible duplicate transaction. Im going to start using a new bank tomorrow. What a disgrace firstbank had become.,1
2023,Easy and convenient,5
2023,So far the going has been good until Nigeria happened yo us all. I hope you adjust to all the policy changes quickly.,4
2023,Very easy for transaction it's a great app I love this,5
2023,I regret having this app and bank,1
2023,Ok,4
2023,This app is becoming more terrible and frustrating... I've been trying to open this app for weeks now and it's not coming up. Had to start making transfer via ussd which is not possible to generate receipt.,1
2023,"The app is just as dull as the first bank itself, very dull and full of errors. Very dull to show alert for the transfer made This is a very big shame to first bank that a big Bank like it can not afford to have a good accessible mobile app.",1
2023,This has to be the most disappointing banking app I ever downloaded.,1
2023,"I have not been able to generate any receipts of past transactions since I updated the app. It shows 'Request Processing Error'. This is very upsetting. fix this as soon as possible. Also, introduce the feature of hiding account balance on the dashboard if you want to. I hope you take reviews seriously.",3
2023,🤍💕,5
2023,"How can I upgrade my App,it asks me to upgrade but still I'm confuse on hw to go about it",5
2023,Excellent,5
2023,very bad the app dosen't work well most times,1
2023,Managing,5
2023,Very bad experience,1
2023,Unable to login into the app let alone make transactions.,1
2023,Jeez i have used this bank all my life but switching to the new generation banking has become impossible for first bank... guess being the first means being the slowest,1
2023,can't increase transaction limit without getting a token.,2
2023,This app is frustrating,3
2023,Good,3
2023,"Good app, but the quick transfer and other menu options on the front end aren't working or functioning properly.",4
2023,Very good,5
2023,"I've been using this bank for a while now, though it has problems it's still manageable untill they decided to become worse can't use the ussd for anything mobile app won't show you your available acct during a transaction it's been frustrating please fix this",1
2023,I cant find my device,5
2023,"I did transfer to access bank yesterday with my first mobile app, up till now the receiver is not yet to confirmed the payment while I have been debited together with transfer charged.",2
2023,Good,5
2023,Good,5
2023,working very well,4
2023,Dis app is works vary well but it's giving us trouble this period of cashless policy,5
2023,"So far, I can evidently say ' your service sucks'!!!! Its so frustrating that one can't make a simple transaction with ease and yet even with the slightest, you charge enormously!! I have gone too far with you guy so this really sucks!!!",2
2023,Very useless application,1
2023,Unable to access the bank app account . You claim to have an update that dose not work . Poor costumer service,1
2023,Nice app,4
2023,Efficient and cautious,5
2023,Horrible and most useless bank app,1
2023,They are the best,5
2023,"Can't select an account, it just shows a blank screen",1
2023,"The worst app in the universe. If you want to always have your money when you want it, don't put it in first Bank",1
2023,"When it's working fine it is one of the most efficient banking app. I really need it to be consistent, little things like getting previous receipt should work and history should always be available",4
2023,"Recently, I am unable to view my transaction history through the app.",1
2023,Good,4
2023,I like this app but since day's now is not working and day's ago I received a message to update this app that it will no longer work and I have been trying but can't update it. Please what do I do ?,3
2023,"I have had several attempts to tranfer money to a given firstbank account, the feed back has always been 'unsuccessful transfer, an error has occured try again latter'. Can anything be done to dolve this problem?",1
2023,Fantastic,5
2023,Good app,5
2023,"Simoly great,",5
2023,how to transfer money,5
2023,Poor.,1
2023,Poor downloaded,5
2023,Great,5
2023,Nice app,5
2023,"I have been trying to make a transfer for a week now and the account to debit has been coming up blank I really am getting frustrated with this, please kindly work on this",1
2023,I don't understand what it mean by showing that mobile number is deactivated,2
2023,"Forget firstbank, you guys are the worst. That's how I lost #1250 just like that in this current economy.",1
2023,Old school,1
2023,"I like the features of the app, the only prob is sometimes u find it difficult to log in",2
2023,"It's absolutely terrible very very horrible, doesn't allow me to make transfer even after I have filled necessary details. You need to do better.",1
2023,Every bank app I've seen can hide balance and generate receipt after done with the transaction but this app can't generate receipt if one fails to download receipt after a transaction one can get the receipt again please fix this..,3
2023,"Poor service. The app is so frustating, i can't even transfer from app or do anything there, if i want to click on the account to debit it's shows blank ever since i updated this app",1
2023,Terrible experience. Too slow,2
2023,This is the most useless bank app I've ever seen in my life infact First bank as a whole is useless.,1
2023,Good,5
2023,The network is always problematic. Most times the App stops running and will suddenly quit in the midst of transaction.,3
2023,Thi s app has not been opening in my android samsung phone. What could be the problem?,3
2023,Good,5
2023,"Omo I don't understand again oo. Never had this challenge before. Paid in money from my fair money app and it's almost 12hrs now. The money has still not been credited to my account, and the app is actually still opening and carrying other transactions. Na wa oo",1
2023,Worst app ever... refuses to create an account nd its so damn frustrating If not that the review wont be possible without a star i would have none🙅🙅,1
2023,🚞,4
2023,"Poor service, have been trying to transfer but keep getting"" transfer is unsuccessful"" why will I get that message but when I try to buy airtime, I won't get the same message please 🙏 make the transfer easier for your customer",1
2023,Good,5
2023,Better than the rest.,5
2023,"Each time I want to make a transaction and it gets to choose account to debit, it always shows a blank screen. At first I thought it was network issues but no it's not and it's been happening for a while now and I can't do anything about it. Please resolve this issue because I can't do anything because of this issue.",1
2023,"The first Mobile app has made financial transactions exceptionally convenient for me. Its my first choice of recommendation, today and always.",5
2023,"No customer service line no means to reach the bank via the app just horrible when you have an issue, my money till date is still being held my the bank",1
2023,Very efficient.,5
2023,The app is not showing colours it just black and white pls what should i do,3
2023,Good,1
2023,I transferred 500 naira to a client on Friday 10th March 2023 till now the person have not seen the alert and the money has not been added to her account and no reverse of the money to my account till now. My account name is Aguda Rose Onyinyechi. Please do something to it,5
2023,Good app great work,4
2023,Why is it that I can't generate a transaction receipt after making payments. This is so bad and frustrating. First bank indeed Your services has been so bad lately and it's so frustrating 😞,1
2023,The app has made transfers/payments easy for me,5
2023,"Very bad experience, logging in is very difficult",1
2023,Very good,1
2023,Good 👍,5
2023,good,4
2023,"Very poor, the app won't give u exalt amoun transacted receipt... opay,kuda,fairmoney are the best bank..Google official should flag thIs app poor bank app",1
2023,Great,5
2023,"Bought kedco voucher to topup my prepaid meter, Wrong kedco token send to me, 17 digits send, my meter accept only 20 digits.",1
2023,Pls improve your mobile app,1
2023,Poor customer service and fraudsters. You guys just remove 15k from my acct without reason shay. Omo guys for now stay far away from firstbank they are really terrible 😢 😫 😭 😞. All they know how to do is post very poor app with plenty problem,1
2023,Always difficult to access,3
2023,sometimes disappointing.,5
2023,Amazing and comfortable,5
2023,Very bad app. It can't even be used for transactions.,1
2023,Slow but good app,4
2023,"This app is very useless, I have been trying to make transactions for daysss but every time I can't pick an account because it's blank, and I'm very sure I'm not the only one experiencing this, please these people should put into consideration fact that we need to make transactions and this nonsense they are doing is affecting people horribly",1
2023,"This app is really horrible,you cannot get the receipt for transaction after one mistakenly leave the all,also you cannot screenshot of screen record",1
2023,What a bad and annoying app .... I did transfer from this app to someone for six days now and the person have not seen the money and the have not refunded me of my money... I so much hate app😡😡😡,1
2023,Great 👍,5
2023,"Thanks for the online support. It's been so convinient, especially this time and season.",5
2023,Great Bank,5
2023,Good been giving me abetter result,5
2023,I have been trying to update my first Mobile bank app but updating,5
2023,Nice app,5
2023,Very good,5
2023,"network problem sometime, but it's ok",4
2023,This app is very very poor,1
2023,Good,5
2023,Please what is going on? I can't open my app since yesterday.,2
2023,Nice,5
2023,I sent 5000 to opay account the deliver Talk of receive alert talk of seen the money in my account please help me resolve the issue thank you Please the money is hanging help me because it important abeg you My location is far to reach the bank in the city I beg you help me out,5
2023,The application fails to login always has internal network access problems You can't generate bank statements You can't view more than 20 transactions which will disappear leaving you without memories of your transactions Just lost words,3
2023,Where is the latest version you guys kept flagging on the App?,1
2023,I love this app,5
2023,First Bank is a sad excuse for a bank. Totally irresponsible and carefree to its customers in typical Nigerian fashion. Declined transactions and auto-reverses never come back to your account leaving you to keep calling and chasing your money for weeks. You are better off saving your money under your mattress victorian stylie than lose it to these insensitive bunch of individuals that call themselves a bank. Shame on you!!,1
2023,"To Me one of the best, banking apps",4
2023,Fine,4
2023,"The experience is wow, although, sometimes the network use to be very poor. Please upgrade your Network service.",5
2023,@Firstbank please who's developing your apps for you? What a horrible experience,1
2023,I made transfer from my first bank to my Access since yesterday. It hasn't reflect till now. Very bad app.,5
2023,It very reliable.....Good job.,4
2023,"I cant use my first bank mobile app, it keeps saying ""device is rooted"" plz help me",1
2023,It doesn't open keep writing rooted,1
2023,Can't use my App,1
2023,"Very effective, efficient and safe easy to use app.",5
2023,Good,5
2023,Vgood,4
2023,Good and easy,5
2023,Cool,5
2023,Very good but having little network challenges recently,5
2023,"You people should go to the market get a giant padlock and lock your banks, Or better still sell it to a more reliable Bank. Been try to open my app for the pass how many weeks I'm So angry right now, for goodness sake fix this isuue.",1
2023,Just a lerner,1
2023,Great App except that network is not very reliable. Network can mess you up when you most need it.,4
2023,It's easy to use but network troubles are much,4
2023,The app is ok but lately it stopped functioning.and I don't know why,3
2023,Excellent service. I love it,5
2023,I transfer money and I was debited pls hlp reverse my money ooo and someone will be calling ur customer service instead to pick d call you wouldn't,1
2023,"I can't activate my mobile app on my new device, I keep seeing this ""you have reach your limit of 10 device"" how can I unlink other devices in other to activate this device.",2
2023,Having been trying to update it since they're sending me update messages but I can't seem to find any update,1
2023,Graet,5
2023,Useless app,1
2023,Awesome,5
2023,Excellent,5
2023,I want to update my first mobile,5
2023,I have been trying to log into the app to no avail they send a message that I should download the version or update the app but I went to the playstore there is nothing like new version and they keep on debiting me for the loan I have paid for more than 2 weeks this experince is horible. You only deserve one star even less.,1
2023,Amazing experience,3
2023,Poorest Banking Application I have ever used. No OTP in the last 3 years.,1
2023,Keep trying,4
2023,"Some times good and bad, I paid someone and he could not see the money for 2 days, and all the customer service lines not available, it unlike First bank since cashless begin.",3
2023,"I got an app message to upgrade version that my app will stop working soon, but am not seeing any updated version in the play store. Whick kind wahala we dey for this country?",3
2023,Not the worse banking app in Nigeria...,4
2023,Bad work,1
2023,Wen I send monies online is very difficult to transfer,2
2023,Nice app,5
2023,HI First Bank Since the maintenance I haven't been able to either register or activate my account. It keeps saying network failed after I input my card details.,1
2023,Good app everything sharp,5
2023,There is no update here naaaa,1
2023,Good app,5
2023,"Good morning, I was credited on Friday 10/3/2023. Unable to receive alart, what happened, Thanks,",1
2023,I don't enjoy this update at all. It keeps asking for acceptance of terms and conditions whenever I come back to use the app. There is also this annoying error/warning message while logging in,3
2023,"It is dragging. Network is never available. Worst off, they require an upgrade without a definite direction on how to go about it. Every attempt to update, it keeps taking me back to the outdated one. I tire. Han🥺",1
2023,Nice experience,4
2023,Your app close itself on vivo y15s version 12 fix the issues,1
2023,To ensure customers are not debited even when transaction did not go through. There's should be instant reversal of money once it debited on failed transmission,2
2023,Very poor,1
2023,Well ok every where you go I'm around,3
2023,Excellent,5
2023,"First Bank network recently is a disaster to say the least,... You guys should improve to keep your customers.",1
2023,The best bank app. Truly the first,5
2023,"This app is far from being good, I've tried to register my device, but the app keep shutting down. Very devastating",1
2023,"Very Poor app.,The system app. showing me to update the latest version but when I came to update on google play store is up to date",1
2023,I have a very bad experience with the app. My daily limit transfer is one million naira but I can't do more than 400 thousand a day also I can't transfer More thank 200 thousand naira a time.. My experience with first bank as being very tough it gives me headache.,1
2023,Sometime the network is bad.,4
2023,Beneficiaries not coming up,1
2023,Good,5
2023,Nice App,5
2023,Worsr,1
2023,I'm so happy.,5
2023,What's the news that saying that the firstmobile app version on device is no longer be supportive soon.kindly update the latest version ??,1
2023,Good,5
2023,Best bank i ve never used,5
2023,Excellent,1
2023,These guys are thieves. Don't bank with them,1
2023,Good,5
2023,Very good,5
2023,75percent,3
2023,Getting better,4
2023,The app is very good and easy to use in sending and receiving money. I love it. Keep it up,5
2023,This is good app,1
2023,My number one app so much love this I feel secure using it . Can be annoying sometimes. There's what I experience when I newly started using it. If I want to transfer a bigger amount like 50k the app we send me an otp then I validate the transaction. I so much love that process. After a while it stopped. So pls first bank if you return that process. Bck this app we be the best 💯💪 Greetings to you developer I hv being receiving messages from first bank saying I should update my app,5
2023,Good,5
2023,Not encouraging at all 😡😡😡,1
2023,"This is the most stupid and very annoying app I have ever come across. Nothing works. It asks for one thing and you input it, it will be telling you something else. You can't even do anything talkless of moving forward. SMH.",1
2023,Excellent,5
2023,Perfect Bank,5
2023,My experience with First Bank is fantastic. Thanks,5
2023,I haven't been able to buy airtime or even make transfer for days now💔😢,1
2023,Good,4
2023,Wonderful experience with this app,5
2023,Awesome and the user experience is amazing 👏,5
2023,Nice,5
2023,Not bad,3
2023,So beautiful and simple to use.,4
2023,Working but very slow. Kindly rectify,4
2023,"First bank app is an horrible app. The bank seriously need to live up to its name. Several times when you make transfer, it will show unsuccessful but unknown to you it has debited you. Several times when it says ""successful"" it might take some days for the beneficiary to receive the alert. These negative occurrances makes first bank app very bad for business transaction",1
2023,Never reliable,2
2023,Good,5
2023,The app stopped working telling us network error request failed. Even after I reinstalled it,1
2023,"For more than 4 days now, I've not been able to login to my mobile app........ It's really annoying",1
2023,Need for making this app network freindly,3
2023,The app is working,4
2023,This app is okay 👍,4
2023,Nice 1,5
2023,Good,2
2023,"Just exactly 💯 the way they operate on site, same on app...uhmmm. If don't get it, forget it people.",2
2023,I like the app only that network makes it stressful a times,3
2023,"At first I was having issues with the app due to poor network, but now I'm beginning to enjoy the app very much.",4
2023,First Bank App won't appear on play store for update and I keep receiving notice that the App will no longer be support by my device..I'm confused 😕,1
2023,I can't upgrade help,5
2023,Wow this app is absolutely the best it saves me a lot of stress!!!,5
2023,Intelligent app...love it,2
2023,"Horrible, no transaction is ever glitch free, every transaction always ends with error and I am asked to either try again or cancel, only to find out that the transaction was successful. If I make the mistake of opting to try again, I am debited twice. The application is a nightmare to use",1
2023,"FBN app this time is hurrible n frustrating. No cash in circulation , n when you want make payment using Online banking, is mad 😡. Next to go for alternative",1
2023,"Exceptional performance, thanks!",5
2023,"Best Bank app, so far I love their service",5
2023,Wonderful,5
2023,I am very appropriate with this app,5
2023,"Worst bank ever, u guys are meant to be called last bank not first infact all this online banks like palmpay and opay are way way better than u, I transferred money to another account and I had to do it up to like 10 times before it finally went, please do not open a first bank account same goes with there ussd code",1
2023,Good.,5
2023,Not responding,1
2023,"Please help to enable use the mobile, cos i have download it's not working.",2
2023,Perfect,5
2023,It hang,2
2023,Thanks you so much,5
2023,Horrible !!!,1
2023,Great App,5
2023,"Useless app, I mistakenly logged my account into my moms phone. I have been trying to release the device so that my mom can use it for her own account. But its not working",1
2023,Suboptimal app for a bank that needs a total overhaul.,1
2023,"I did transfer worth 360,000 naira and the money has not dropped oooooo.",1
2023,Real good,5
2023,Nice UI. A good job. Only that it's a little difficult to go round the app.,3
2023,I love it.,5
2023,Working well as often except when their is network issue,3
2023,Excellent app,5
2023,Good,5
2023,Very useless app,1
2023,Very reliable,5
2023,Great 👍,5
2023,My app is not working and I don't know why,5
2023,Quick and fast and easy to access it on my phone,5
2023,There's still room for improvement. Awarding three stars.,3
2023,"Yeah, think is a good app, although sometimes it can keep you stranded when you need it mostly and urgently, the network service is poor",2
2023,Embarrassing app,1
2023,It's okay,1
2023,Fabulous,5
2023,Nice app so far,4
2023,"I've never experienced any problems since I started using this app. Truly it's ""You first""👍👍👍",5
2023,Just okay for me i love first Bank,5
2023,"Very terrible as I tried getting my pension, pension trust fund indicated problem with the first Bank. Peole from other banks got their pension except those from first Bank, what a great mistake, please first Bank, don't reverse your name,from first Bank to last bank.",1
2023,Excellent 💯,5
2023,Been using this app for years now and never got too many problems.,4
2023,Great,4
2023,It's awesome!,4
2023,Great,5
2023,"Great app, banking made easy",5
2023,Improve in network please,5
2023,I cannot log in to my app. What is wrong?,3
2023,Good,5
2023,"The app is very slow, and doesn't even ope sometimes",1
2023,Bad network always,1
2023,It's actually nice and works faster..,4
2023,Good,5
2023,The app is cool...,5
2023,The system is not working properly and it showing error.,2
2023,Excellent,5
2023,Worst bank ever,1
2023,Not too good but not bad,5
2023,I use tolove this app as it use to be a very efficient banking app I've ever had but Since I changed my phone I haven't been able to activate the app on it. I've tried severally and it's not funny at all.,5
2023,Very poor service. It takes too long to open the app. Can't even generate receipts from the app after transactions.,1
2023,Excellent,5
2023,"This app has been so unavailable this past days. I have been notified to update it meanwhile, my playstore shows that it is updated. Very tiring",2
2023,The app does not log in my account.,1
2023,This app is excellent,5
2023,"Awesome, first mobile app is the source of my joy in this challenging time in Nigeria.Cashless policy without quality network.Thank you first Bank for rescuing us.",5
2023,Very useless app. Stay away from first bank and their stupid app. Nonsense and wasted data and space.,1
2023,Excellent,5
2023,Yep believe the reviews. Absolutely horrible.,1
2023,Ok for now,5
2023,Perfect,5
2023,Have been trying to update this app for days now but not avail .,1
2023,Very ok,4
2023,No e naira column and also previous transaction can't be re-printed,4
2023,Good,3
2023,"I love love it, during this cashless time it had been what im using for all my transactions. Thanks First bank.",4
2023,Great app,5
2023,Worse app,1
2023,QR payment option crashes constantly,1
2023,First Bank is the most useless bank so far😶,5
2023,Great and to access,5
2023,Best of all,5
2023,Cool,5
2023,Wonderful,4
2023,"If you haven't downloaded this app my advice for you is don't even bother downloading it cuz you'll regret it. If you have an account with first bank kindly close your account down, their network is the worst I've ever experienced, deposits and withdrawals are usually late, I've been unable to get access to the app for a while now, it's very unreliable. If it's possible to give them no star at all I will.",1
2023,Severally I made airtime purchases you swallowed my money. Attempts to recover same from my branch is an encounter with Customer Service Staff who are full of themselves.,1
2023,It can be horrible and unreliable,2
2023,"Omo eh .. I don't even know what to say about the app.. but I'm sure it's not the worstest , make I use that English... You guys debited me 950 and 500 up till now , I haven't seen it, that one aside, service issue not been able to transfer for a week now ah ah",1
2023,"My recent experience with first bank is brutal, the worst part of it is that you can't access their online customer service yet they won't respond to any mail sent to them. This is ridiculous",1
2023,Very good,5
2023,"I have been getting messages that i need to update to latest version fron app store, i checked app store and can't find any update.",2
2023,"Good app,",5
2023,"Your online transactions have become very frustrating and irritating. Even when a transaction goes through, it takes days to receive alert or it may not even come at all and you still charge for alert messages. First Bank really need to overhaul her IT unit.",1
2023,"Charges too high, made a transaction and was debited without crediting the person I sent it to",1
2023,Good,5
2023,"Worst app ever, where is the latest version you are telling customers to update to?",1
2023,Very Good,5
2023,Good applications,5
2023,How can I update,5
2023,This CBN policies exposed first bank and other worthless banks parading themselves as the best in Nigeria. Tueeeh!,1
2023,Is okay. The problem am having with it is that you can not save a beneficiary in the app,5
2023,Horrible. Buggy beyond belief. Cowries were probably better,1
2023,nice,5
2023,Very good,5
2023,you keep sending messages that the version on my phone would not work soon but when I visited the play store I couldn't find any update,1
2023,Network request failed almost every time. Some times i even get debited when the app shows unsuccessful.,1
2023,Well it's a little better buy it can be improve,4
2023,Nice app,5
2023,"App has been working fine all these years, however, today I started getting multiple notifications about the App version not being supported soon and that I need to update to the latest version. Unfortunately, I cannot find an update here on play store. Kindly do something fast",2
2023,Excellent,5
2023,"First Bank sucks, very terrible bank and very poor and bad user experience. The app sucks too. And always disappoint.",1
2023,Good,5
2023,"Working perfectly with my current account, nice after transaction I do print receipt for evidence.",5
2023,Smooth,3
2023,The app has been terrible this trying period Did a transfer yesterday that didn't go but I was debited Also why am I been notified to update the app but no newer version here,1
2023,Good,5
2023,Good,4
2023,Awesome app,5
2023,Why is there a repeated pop up from the FirstMobile app to update my app but the FirstMobile app is not showing on Google playstore for me to update. What is happening? Is this a scammer alert?,2
2023,Terrible. 😠😠😡 The app only works over Wi-Fi. The bank and its developers need to do something about it. It is frustrating getting that pop-up after every log in attemp.,4
2023,Excellent,5
2023,"Now when I try to activate the app .It is always hanging . During the days ,first bank was known as a good bank but knowadays transfers are hanging and not being successful..😡😡😤.Now the app is good.thanks for fixing the app but ai still have one issue with a transfer I did I have been debited but the person didn't receive the 💰",3
2023,"Fair experience. There's room for improvement, though.",5
2023,Customers without Atm cards can't use this app which is bad. With my Account number or verified email address I should be able to create an account and use the mobile banking app.,1
2023,"I have been trying transfer for days now, and i can't because everytime I click the ""select debit account"" field so I can select my account it is always BLANK, its pretty annoying I've written a mail to your team its been day but no response yet, and now am getting a notifications saying I should update the app and my version will no longer be supported, coming to playstore I can't find any update for this app. Work in your app, right now am regretting why I ever opened a first bank account",1
2023,Poor services,3
2023,Good,3
2023,Very horrible I made a transaction I was Debited but the person I transferred the money to never received up till date. Please reverse my money and work on your app.,1
2023,I can't update app to new version I don't get email statement when I make the request. Some transfers do not drop as expected,3
2023,Why keep asking me to update when I've already updated. My last update was 8/12/2022. And no new update available but update notification keep popping up.,4
2023,Good apps,5
2023,Very good,5
2023,cool,3
2023,helping,1
2023,"Worse than ever... Can't long in. Error pops here and there Failed transaction. Clashed like ever. Giving pop up for app update when there's non. On the whole, the app is next to zero, recently.",1
2023,Wonderful,5
2023,So far So good I have enjoyed their services first bank app is reliable because I can monitor my transactions and as well use it when my ussd isn't going through 💙💛,4
2023,The app is fantastic,5
2023,Rubbish 😔😔,1
2023,Why can't I update this app please.... My app will be unsupported soon and is not updating why,2
2023,It's not working properly something.,3
2023,This app isn't working well and I am getting message from the app for an upgrade. Unfortunately the latest version hasnt featured on the play store yet...What is happening?,1
2023,Why am I receiving messages every minute about my version expiring in a few days even though I have updated.,1
2023,It's truly the best,5
2023,Good and fine,5
2023,Trash,5
2023,Nice app,5
2023,I am getting a notification to update but there is no update na. And I keep sending you guys mail and messages but no response. Ur branch at marina aint even opening,1
2023,"This version is the worst version I have ever seen,I not know the type of network it needs to open.and it can't save beneficiary this app is surfing me especially this 2.8 something.",1
2023,How do I update this app it isn't showing on playstore,2
2023,Good to go,5
2023,Best,5
2023,very good,5
2023,Nice app.,5
2023,Great Banking system in the Industry Number one Bank,5
2023,Worst I can't even do transfer even to open is problem,1
2023,Good,5
2023,Very slow,1
2023,Good,5
2023,The most annoying bank app I have ever seen. Always showing network error. I regret using this app,1
2023,Firstbank is great but this app has it's time and season to make transactions... most times the app doesn't even open they're always having network problems,4
2023,Poor,1
2023,Pls upload the updated version so that first bank users can download the updated version Pls fix Your network problems your inconsistency is becoming alarming for the past month,2
2023,Fantastic,5
2023,"I keep getting messages that the app I have won't no longer be supported that I should update to the latest version. So which one is the latest version please. Meanwhile, you guys are yet to reverse the money debited from my account because the transactions I did didn't go through but you debited me. Kindly reverse my money back",1
2023,What a fantastic app,5
2023,First banking in the world in Nigeria,1
2023,"I can't do anything on the app, I can't even register, even though I just downloaded the app, it keeps telling me it would be obsolete soon...",1
2023,Network freaks out most times,5
2023,Cool,5
2023,"I can't even make a transaction with mine,now i want to update the App I can't everything is just complicated I swear",1
2023,"This app is tiring other bank app seems to do better than this!😡...no network,the app is really frustrating and stresses my mental health",1
2023,Terrible experience,1
2023,Relatively good,5
2023,Service is unstable.,2
2023,Hardly get connected and hardly get a revert when a transaction failed,5
2023,Goog,4
2023,"I Love FirstBank, Bank with high level of digital performance.",5
2023,Nice and easy to use,5
2023,Awesome,4
2023,Excellent,5
2023,Efficiency nd fast to use,5
2023,"Horrible bank app, probably the worst",1
2023,You sent notification of a new version yet no link for update nor new version on app store. Terrible app and services. You are last not first,1
2023,"Honestly, I am pissed by this First bank app. Not able to handle any transaction, I have had to transfer my fund to other working apps pending when it is resolved..",1
2023,Good,5
2023,Is very good,5
2023,"I wish I could give less one star. Why in the world will an app refuse to open with a very solid network ? Even when it does, transactions barely work. Work on this app seriously.",1
2023,The network is very slow,2
2023,"Pls we have receiving messages of late, to update our first mobile app. We are happy bcos it's long overdue. But on getting to Google Play store, no update button on the app. Is the message fake?",1
2023,Nice Application 😁👍,5
2023,To transfer,5
2023,So far I'm satisfied with the app. Though there's always room for improvement with regards to delays in sms request for balance check. It takes up to 3day if no more to get a reply.,4
2023,Extreme value of charges I want to update the app o but I can't see the update button,1
2023,Some time the app no founction well,5
2023,The app is so good,5
2023,So helpful app,5
2023,Na naija we dae Life bad but at least make una make things easy for Online na 😣,1
2023,Good,5
2023,"I keep getting notifications that the present version will no longer be supported, yet there is no newer version to update to via app store. Fix the glitch / quit with the notifications",2
2023,Really great banking app Ticks all boxes for me,5
2023,Downloaded the app and could not even sign in as it is saying error consent could not be loaded,1
2023,Nice,4
2023,This app is very frustrating. Network challenges especially during business hours is very embarrassing. It needs to be upgraded to serve the customers better. FIRST BANK can do better.,1
2023,Where is the latest version?,5
2023,Good,5
2023,"Why is the app not working on my Samsung cos it's rooted, and it used to work before",1
2023,Excellent,5
2023,Yes thank you firstbank,4
2023,"it's very effective and fast. Reliable too, love it!",5
2023,Nice app,5
2023,Excellent performance banking system,5
2023,Awful,1
2023,Wow!,3
2023,"First Bank is very worst, have sent a mail more than 4 fours no reply I called customer service just exhausting my airtime. 40k was debited from my account since on Monday. Fraud bank.",1
2023,"Do you guys even use this app? I doubt it! By far the worst app out there. The app won't connect, USSD is not working either. I can't access my funds.",1
2023,"Have downloaded,installed and uninstalled this app countless time but its not working,,they keep saying rooted device..I have tried downloading rooting app that will help me unroot it still same thing..please how will I unroot this app so that it will start working in my phone",1
2023,App not use in this moment,5
2023,Good and grateful,5
2023,"I don't know what's happening but when I'm about to make a transaction, account to debit shows nothing like it's totally blank.. I don't know why",3
2023,Its not working now + slow,3
2023,"I just downloaded the app but cannot login,, please what is the essence of this app😢",1
2023,Excellent,5
2023,Net work related issues when logging in.,2
2023,I'm not going out y,5
2023,"Please, the app has become somewhat useless. It has become impossible to achieve anything with it. One minute it's open, the next minute it will give you an error message while attempting a transfer. After 5 minutes, it won't even login at all. Wetin?",3
2023,Very poor network,1
2023,I've tried transferring with the app it showed unsuccessful...few minutes later i was debited without it going through.... I've been frustrated with the app since,1
2023,"The app is Arab nonsense. The most useless bank app. If you people are not ready to improve on it, you can as well put it off.",1
2023,Rubbish app you guys should just delete it..,1
2023,Crashes on my Galaxy tab once I input my mpin. Tried activating my account on my other device and i keep getting the prompt max device limit of 10 reached when I've only ever used the app on four phones at different points.,1
2023,"I'm getting frustrated with this app, what exactly is the purpose of the app if it will not work... I tried using a microfinance bank linked to it which failed but I was still debited",1
2023,App not opening for 3 days now.,1
2023,Best Bank,5
2023,Ppi,4
2023,Good,5
2023,"The worst experience, failed transactions all the time, it's frustrating. Rated zero star!",1
2023,good,5
2023,This app needs to be worked on.....so annoying..you can't even log in with your own pin......,1
2023,It's not giving payment recipes and important transactions reports.,5
2023,Very horrible experience with this App. There's need for total overhaul.,1
2023,FirstMobile app is getting out of hand. Soon it will not be deserving of a quarter star.,1
2023,"Extremely terrible customer care service, you might as well just scrap the whole thing. It's very very very terrible and unbearable. YOU NEED TO FIX UP!",1
2023,Good app,5
2023,So unresponsive. I have been shut out for over 12 hours. Update review- First bank app is unreliable. Abort. I cant confirm a payment made into the first bank acc. I cant wait to transfer my funds out of first bank.,1
2023,Worst app...I'm having problem registrating my device,1
2023,Too much problems that all. 😠😠😠😠,1
2023,Your services stink.,1
2023,Worst bank ever,1
2023,Disappointed The mobile app is not working as expected always having serious breakdown... I wonder why the creation of the app when it's not customer friendly,1
2023,"Pls i am been frustrated by this app,do sometin about it",3
2023,"Okay I don't know what type of developer is working on this app, cause it's rubbish now, which was not so before. Can't perform transactions and many more,just freaking out right now. In a case of emergency, and someone tries to move out funds for life saving the person might die, been trying to make transactions for some days now, error, can't get name of account. The developers better fix this cause it's too bad for first bank with such reputation. C'mon you developers can do better.",1
2023,Rubbish app,3
2023,I have been trying to make a transaction but is showing me transfer is unsussecfull,1
2023,"This is the worst banking app ever...I have been trying to make transactions and it's not been opening for days now,really frustrating...it keeps saying error retrieving user details I think I am closing my account soon.",1
2023,"Self service complaint has been terrible, terrible customer care, please improve",1
2023,Very nice,5
2023,"Every time it says network failure when trying to open it. Then when it opens and I select the account I want to be debited, it shows a blank screen.",1
2023,This app is frustrating,1
2023,Please you guys can do better. You should update your app to process more transactions take more loads. It will be appreciated if you can ease the needs of your customers at this time of horrible cash crunch. Improve on your customers experience delivery.,1
2023,Always there for us on our multy tranzactions,5
2023,The worst bank app ever. I transferred money from my first bank account to another and I was debited but the money was not transferred and u guys keep crediting and debiting me. The app has not been functioning for almost a week now. And the worst thing is that their customer care don't pick calls. So annoying.,1
2023,Not good for now,5
2023,Network issue,5
2023,Nice application by FIRST BANK,5
2023,"Some of the annoying things about this app are: new account cannot be opened on it, you can't update your existing records like phone number, email address (KYC) on it. You can't take screenshots, you can only generate statement by sending it to email address (why can't a downloadable pdf be generated there) and if the officer who created your account didn't upload your email address, forget about generating statement. If you want to go digital be completely digital or let's know you're analog.",2
2023,FBN: getting a bank statement is becoming an issue. I sent a mail for more than 10times still no any positive response. I will soon leave!,1
2023,There should be a loan repayment column on the first mobile app and not only on ussd code alone,3
2023,Am unable to use the app,1
2023,I'm trying to activate it since I have downloaded it but doesn't work,1
2023,Wonderful,5
2023,I was debited today from this app as I make a transfer and my money was not refunded till now even the fuel I wanted to buy I couldn't I'm not happy at all,1
2023,Very good app,5
2023,App was working perfect until I upgraded recently and the rest is history. It's just occupying space in my phone for now. Would have reverted to the one before the upgrade if possible.,2
2023,Unfortunately first bank land themselves into big mess . What the heck. Unsuccessfully transaction you still debited and the fund not reverse after 24hrs. Please and please reverse my money ooo😡😡😡. At this time of cashless.😏😤😢. Fix ur network palava ASAP,1
2023,Cool,5
2023,"It lacks HIDE BALANCE options, which should be necessary in a financial mobile application...",1
2023,You people are not trying at all. It's so shameful of you people.,1
2023,Keeps stopping,1
2023,Perfect. But why 10 device limit ?,5
2023,Not opening,1
2023,"I did the transaction, was debited but the recipent have not been credited",1
2023,"This app had been helpful for me for years because am abroad...buh after upgrading to version 2.9,next i saw is ""your device is rooted""...what is root?...i was trying to sub mydstv and it was showing error(10)...i tried to update the app and next thing is ""your device is rooted"".",1
2023,Very bad network sarver .,1
2023,I can't use firstmobile on my phone . It's showing that my device was rooted and it's what I've been using long ago . Why is that?,1
2023,Ever since the update its been really terrible especially if one relies on it if its possible I'll give it zero star,1
2023,Try it and see,5
2023,"I regret ever registering with this bank, I've not been able to use USSD for 2 days now and the app which I thought would at least be of some help is way worse... Every time I try to select the account to debit from, the page is suddenly blank! This has been happening for 2 DAYS now.🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️ I can't transfer, can't withdraw, can't even recharge!",1
2023,Good,3
2023,"Honestly I'm so sad choosing first bank as my bank, so many times I have had pending transactions, even when my network is good it will be writing network error,. After some transaction after closing it I can't be able to generate a receipt, possible duplicate transaction is all you love to write, I will transfer and it will just write successful only for me to ask the person I transferred to and the person will be like it has not yet been credited, which I later confirm.... Pls do something",1
2023,Please I transfered money 3days ago until now it haven't reflect in my bank app...please I need it sorted out urgently...plus all the mails I send and all my messages on twitter none has been responded to...,1
2023,I couldn't activate this application it keeps showing this device has been deactivated. I even went the bank but still d problem remain dsame.,2
2023,Fast and good to use,4
2023,Excellent app for banking,5
2023,"This app has been very frustrating in recent times. Difficult to log in and when you finally do after several attempts, you are faced with the problem of carrying out your transaction.",1
2023,It always work perfectly well for me until today. It started saying my device is rootedand I can't login. I made a transfer via USSD because of that and I didn't get any receipt,1
2023,Firstbank banking is the most annoying and useless bank in the world.... Firstbank is not a bank is a saving house,1
2023,What wrong with your app lately 😔 It so slow,1
2023,Pls how can I repay the loan. There is no column to use to pay back loan,5
2023,$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$¢$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$¢$$$$$$$$$$$$$$$$$$$$$$$$$,5
2023,"This app is frustrating, I thought upgrading it would make things better but the reverse is the case. Please you people should do something serious about this.",2
2023,I'm trying to login another account but it is not working,1
2023,"Please after the maintenance on Saturday night, name lookup for first Bank account no longer come up. It keeps on showing account number not found. Please work on it",4
2023,I updated the app after which I can't transact with it again.,5
2023,"This is the worse bank app ever, so disappointing, it was a great mistake saving money in it to do transactions.",1
2023,Wastage of time,4
2023,Nice 👍,5
2023,Good,5
2023,Good app,5
2023,"First Bank wetin dey happen, First Bank don become Last Bank, Elephant logo don become Rat logo i beg make una Wake up oo... . Yeah First Bank is back from last Bank to First Bank and from rat logo to Elephant Logo my First Bank App is now working I give them five (5)🌟. I was debited twice after two declined and one successful on the 13th of February 2023, but at last the money was Revised on the 8th of March 2023 God bless FirstBank.",5
2023,This recent upgrade in the app just prevents the app from opening . Like you can't even log in.. I wish i never updated the old app,2
2023,"So, do I now have to accept terms and give consent EVERY TIME I login on the app?? Plus, what's really the problem with this ""error retrieving account name/number"" even for SAVED BENEFICIARIES?? I only gave you 3 stars because of the services I enjoyed in the past, but for this recent [frustrating] development I would've even given this app just ONE STAR. Banks, no money! POS, no money! USSD only returning a ""no service"" error pop-up! Now, First Mobile App again becoming this frustrating???? 😳",3
2023,Make una find way Do improve una app Very well 😒😒😒😒 It doesn't show the account number that the money is transferred to...,3
2023,"I don't understand this APP. It keeps stoping , it was not like that before. Please USSD transfer isn't working. Help us with the APP.",1
2023,good 👍,5
2023,Nice,5
2023,Love it,5
2023,It was difficult at first,5
2023,"Very very Bad app, it doesn't work at all, I can't get pass the registration stage Do not download",1
2023,Very good,3
2023,It's terrible.,2
2023,What is the problem of first bank if you transfer money to other account through USSD CODE then you can't print out the receipts through your mobile apps what the nonsense of making the app. I thought if you want receipts any time you will open your app and download it but only first bank you can download it after transaction then let you closed 🔐 the apps instead of wasting our time in your apps and bank,1
2023,Good,5
2023,Terrible and horrendous,1
2023,"I can't transfer more than 500k even with my token , which I normally do before,,,buh suddenly stopped working.",1
2023,I am old staff of fisti bank,5
2023,Keeps taking forever to open.,1
2023,The app is hard to use. Always having network issues or transaction problems. It works many at times but the app is generally not easy to use,1
2023,I have not being able to access first advance on my account. I keep getting a message that I've not being profiled.,2
2023,This app is nonsense. It doesn't have network atall,1
2023,"I have not been able to use this app to do any transaction, if I carry out transaction it will move up to point of code if I input the code it won't work again. I have tried severally na wa o.....first bank is becoming last o.....",1
2023,What's happening? I can't login nor do transactions.,1
2023,"Very very poor. I can't login, I can't do anything. This is by far the worst and most useless bank ever",1
2023,"So delaying n disappointing. I've been trying to log in for days, to d extent dat wot I kept d money for, passed me by. 😭",1
2023,Worse than useless,1
2023,Best app,4
2023,"The worst Bank app ever, very worst 😡😡",1
2023,Useless app,1
2023,"very bad, always show network error. I don't even understand it.",5
2023,"Since two days now I can't use my app. My cellular network is okay but the app kept showing ""network failed"". Firstbank app engineers should do better.",1
2023,"The worst app so far, i can't even login. The previous version is far better than this latest one. Always getting the response of network requiring failed.. please fixed it before you start loose customers..",1
2023,"Your app is now misbehaving, it'll be telling you network error. You really need to update this app",2
2023,Very effective but need an update,5
2023,One of the worst bank apps in Nigeria.,1
2023,I can't even login. What is going on with this app?,1
2023,"Hello... After updating my first bank application, I can't login anymore.. why?",1
2023,"Horrible service. I have been trying to make a mobile transfer for DAYS on end. And the app is not even opening. So, I tried using a microfinance bank (which is a lot more trustworthy than this one) to withdraw straight from my account, as I had bound them together. The transfer still didn't go through, and I wasn't credited on my microfinance bank app, BUT I WAS DEBITED BY FIRST BANK! For something that didn't even go through. Wow. I thought y'all were the best, but I stand corrected.",1
2023,Am trying to login into my account but it was saying error verifying card,1
2023,"Am using this first bank before but now, i have forgot the number, since am in secondary school, but i still remember the name am using",5
2023,Try to login after a while but it's no longer working also try to download it now but it's always pending,1
2023,This first bank network is becoming more worse every day .. haa,1
2023,I can't access my first Bank app and the update has been pending,1
2023,"Please what is ""Network request fail""? Have changed Internet source from Mtn to Airtel and situation remains same for some 1-week now with lots of transactions to do!",1
2023,"Very useless app,can't even open my app and make a transfer...no network in the app Worse app I have ever seen, rubbish",1
2023,Very poor and unreliable here in Asaba Delta state,1
2023,Very useless network....... always not opening,1
2023,Cant access the app,1
2023,I just opened the app now & all have been seen is warning... useless app ever,1
2023,It's quite a helping Bank app in this cashless period!,4
2023,This is downgrade I can open the app,1
2023,Good,3
2023,"Firstbank please release my 19000 since 2:30am it been almost 30hours now,I can see the money they send to me,lastbank fix your app",1
2023,"It has been very bad for the last one week or more now. I thought it needs an update but mine was updated already. Once you initiate a transfer and adds the beneficiary account, it takes you back to the beginning. So frustrating, I must say.",3
2023,"You guys need to do something about this app, its so bad that it doesn't even let you log in your account if you had to uninstall the app temporarily for some reason. Previous versions before this one were great. Do something quick about this one first bank",1
2023,This app should have way of locking our balance so others can't see it.,1
2023,Very terrible,1
2023,Good apps,5
2023,This app is useless it doesn't work,1
2023,Worst bank app so far !!!!!,1
2023,I couldn't open this app. Tried uninstalling it and logging in but I couldn't. I really don't like my experience,1
2023,You people have lost your damn minds. I have never seen this level of incompetence when you have users depending on the app for day to day activities. The app is incredibly unreliable. Be warned.,1
2023,This app is totally useless.. I can't access it..it keeps saying network request failed..why are you guys frustrating us ?,1
2023,It ok,5
2023,I don't understand what the meant by mpin can u pls explain I can't seem to log in without the mpin log in Can u please help on that,1
2023,Network zero,1
2023,"Such a useless app. You people have won the distinction of being the first ever useless app, I have used in my lifetime",1
2023,This app has to be updated. It's really diminishing FirstBank's Image.,1
2023,Stupid application even login it doesn't unless it make you anger🥶,1
2023,This update is rubbish. How can i transfer to first bank account number its saying account name not found but when i input the same account number on other bank app it will display name.,1
2023,The app is everything,5
2023,It's easy to use but always have issue login. Pls work on it,1
2023,Bad network service can't login and do transfers...it says .... network request fails,1
2023,It's really frustrating Choose account to debit is blank.Even after several complaints first bank has been very unresponsive,1
2023,"Nice and helpful App but I will suggest that there will be option of ""Hide balance"" for confidencial purpose.",4
2023,Nice one here,2
2023,"Ever fist, excellent and perfect in all their work",5
2023,Good,5
2023,Excellent,5
2023,This has just gotten worse after the acclaimed update,1
2023,Very nice app. The otp provides good security too.,5
2023,ecxelence,5
2023,This is ok👍but I think you have to work and improve on this App. There should be a feature that allows its users to hide their balance from the thirdwhen the App is open.,3
2023,After updating I find it difficult to log in again. Pls rectify this asap to enable do my transactions or I will be forced to pull my money from the bank if nothing is done now. Please live by your name as truly the first bank.,1
2023,Good,2
2023,Good app,1
2023,Simple I want to said this app No good .i don't have time to write more,1
2023,Poor,5
2023,Why my app doesn't work,1
2023,Worst app ever,1
2023,I want to delete the presence account on my mobile app,1
2023,My on is showing me that; You have reached a maximun device limit of 10,5
2023,Good Good,5
2023,Xxiiiopppppp people acyyffff aww ER tttwy,2
2023,"I haven't been enjoying the app,can't do transactions on it again,just to only recharge on it. Have deleted and downloaded several times,is still the same issues.",1
2023,"Simple and easy to use,but some times repuse to open",5
2023,This app sucks alot. It takes 100 years to load to open. Emulate other banks like fcmb. Their app is so light and fast.,1
2023,I cannot even open this app,1
2023,"If there were a zero score for this App, it will be assigned!",1
2023,"I need mPin number,",1
2023,Not sending OTP,1
2023,Very nice,3
2023,Very poor system,1
2023,"Worst app ever, the doesn't work everytime I try to register is exit itself so anoying it should have a minus one star",1
2023,The app is grate and the best,5
2023,Very very good,5
2023,What bank mobile app doesn't have a toggle switch to hide the account balance when opening up the app in public🤷‍♂️,3
2023,"Sometimes it give me a hard time to use,if i transfer my balance still remains the same",2
2023,Good,5
2023,Useless app,1
2023,I'm tired of downloading this app Everytime I download it it always refer me to formal user of this phone account what can I do,2
2023,Having difficulty in logging into the app,1
2023,"My experience these past few days has been the worst and most humiliating ever. Why always failing at the worst lowest possible moment, baffles me.",2
2023,"Am finding it difficult to add another separate account from the one am using , I will like it if all of the two separate account I have with first bank will be freely operates on this application",5
2023,It is Convenient application,4
2023,This thing just dey mumu 😡,1
2023,Nice,5
2023,Good service provided,5
2023,It was good but I don't know what's happening now cos i can't open the app,5
2023,Since I have been trying to send money the app won't let me,1
2023,Efficient and Good,5
2023,"It's a useless app, it doesn't work",1
2023,"I made a transfer that was unsuccessful,I was debited ,my money is yet to be refunded.",2
2023,This app will tell me transaction unsuccessful but will still debit my money and no reversal. This is so annoying!,1
2023,Great,5
2023,Good,5
2023,Good,5
2023,I like first bank service,5
2023,It not opening,1
2023,Good,3
2023,Good,5
2023,I can not generate Bank Statement from the app. Kindly work this feature so that one can generate bank Statement that will be sent to one's email. Thank you.,1
2023,"Hi, pkease i need study loan. Thank you.",5
2023,This last update made me unable to login with my finger print sensor..whereas the previous version had no issues with finger print sensor login..please fix this else ..,1
2023,When the network has poor network it. Doesn't allow you to have access with the app,1
2023,Why i cant get my mpin,1
2023,It has been the best bank app I have used so far from the navigation down to the easy access and also the level of security and lots more.,5
2023,It's not loading,1
2023,Disgusting. Doesn't send otp. You have to fight it for the rest of your life.,1
2023,"I dont know whats happening here. Been using this over the years until this moment when I had to update. Fingerprint not in use, and its denying me access with the same mpin and password I have used all these years.",1
2023,Why can't I open the app after giving all my details out to them,1
2023,The app is not opening since four days now.,1
2023,Cool,2
2023,The worst app i ever seen.,1
2023,The app is a bit good and eases transaction but it's using data so if you are in a place were there is no net work you can't access it you need to improve it .,3
2023,It's really disturbing,1
2023,"Have issues transferring money, once I click on the selection select account, it showing a blank page.. I don't knw what to do",1
2023,"This app is the worst app aver, this app have been working very fine like about 3-4 month now is not working again, now what am seeing now is request field getting to 5 month now",5
2023,Try and fix your network. The app is fantastic but needs a one-touch network. So frustrating.,2
2023,"I logged out from the app, only to log in back but it's saying ""This users account has been deactivated"" Pls @Firstbank make una quick rectify this stuff 🙏🏻",1
2023,Beyonds app,1
2023,Best banking app ever first bank always first,5
2023,MUHAMMAD AMINU BAKO,3
2023,"This is the worst Banking App I have ever use, always and always not opening, network issues everytime😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡",1
2023,Apps is not stable working for Samsung users saying rooted proces please check,1
2023,Applications is not working for Samsung users saying rooted devices please look in to it,1
2023,Absolutely shambolic app I literally cant use it Just useless You cant make transfer and even when you do they deduct your money and dont reverse No livechat option No customer options Just bunch of numbers that aren't going through,1
2023,This app does not work 😔😔😔😔 always failing when you want to do any transaction,1
2023,Multiple charges,3
2023,always failing,2
2023,I can't register,1
2023,Network failure is disturbing,3
2023,"I went through the comments session, I saw the report people posted based on there experience, so I decided to quit my download. FBN should improve this app, this is one of the means of making this cashless economy easier. Pls do something.",1
2023,Unable to transfer,1
2023,I have been trying to login my app back after getting a new phone and it keeps telling me no device found and opt haven't been sent... why?,1
2023,"Nonsense app . I wanted to make transaction today so when I reached the place they put your pin, I finished putting my pin it told me invalid pin/ Duplicate transaction, I don't the kind of app you guys made 😭😭😭😭",1
2023,Happy,5
2023,You cant print a recipt of payment you made before and ypu can ise the app to link to your email,2
2023,Network disconnect totally pls l need mtn service. Thanks My experience with the MTN service is bad weeks and help me l have only mtn sim card. Thanks,3
2023,Ever since I downloaded this app I can't make transfer with it. It's always shows TRANSACTION UNSUCCESSFULLY,5
2023,It doesn't open,5
2023,Nice ap,5
2023,"I've been unable to generate receipts for my transactions for sometimes now. What's happening? Pls guys fix this, it's really annoying.",3
2023,Nice and friendly app,5
2023,Is Not working,1
2023,Good,1
2023,"It is an absolute rubish application, work on it please",1
2023,Awful experience. Worst banking mobile app I've ever used,1
2023,"Always finding it hard to login, the previous version was better",1
2023,Good,5
2023,"Great app, super fast, easy and consistent.",5
2023,It kept bringing make two transactions with otp before quick transactions,1
2023,"This is the simply the worse bank app I've ever used in my life, always ni service, ewo loshi. just dey carry service go without saying.this bank has never come through for me in an emergency, I go still go borrow money wey dey my account .opay and palmpay app is better than your bank that have hundreds of branches.better close it of find solutions, bunch of stupid",1
2023,I love first bank,5
2023,"This app refuse to work for days now, I don't know what the problem is",1
2023,This is the best,5
2023,Very stupid app..after the upgrade...it cant even open on my device anymore..The *894# also never connects...Needed to send money for my daughter school wear ...no channel is working,1
2023,I don't know what is wrong with my mobile app I can't log in,5
2023,"I think first bank and some other bank has choosed to scrap there app and throw there weight to pos agent to continue flourishing since they have there individual fare share of the fraudulent process , living the masses to suffer and still beg for pos service since the bank staff gain in Abundance due to greed to make it the other way round",1
2023,Very good bank app,5
2023,"It is frustrating that this app always pops up WARNING: LOST INTERNET CONNECTION each time I launch it, irrespective of how strong my internet connection is. Also, it rejects my security questions and answers for mPIN change. I recommend, therefore, that the developers investigate and fix the causes of these issues.",3
2023,Very nice,5
2023,Amazing,5
2023,I can even Transform money they are telling me that the profile has been deactivated I don't know why,1
2023,"I want to logout my brothers account from my phone but I can't logout and put my own account, pls how can I do it?",5
2023,The developer(s) should make provisions for 'hide account balance' option and clear detail of every credit and debit transaction....,2
2023,I'm new hope it will be good,5
2023,Is very finally,5
2023,"For more than 7months now my mobile app has not been able to open, it keep telling me "" Request processing Error""",1
2023,"I'm not finding this app easy to make transactions. What could be responsible for this difficulty I'm encountering? Ensure you update this app to facilitate easy transactions, please.",2
2023,There is need for improvement,5
2023,Installing issues,1
2023,It's been better this few weeks,2
2023,"This app is quite a wonderful tool to my transactions. However, if it could permit customers generate receipts of previous transfers, then it would be a better option to others!",3
2023,I cannot see my beneficiary how can you help?,1
2023,So too;,3
2023,This app isn't working on my phone Samsung A12,1
2023,"This mobile app useless and full of disappoinments, If only I could give it a zero star. It's so slow to startup and sometimes it doesn't even open even when you have data and a good network. Nowadays when I open this app, I keep seeing a fake funds on my balance and the fake balance disappears after a while.",1
2023,Excellent app,1
2023,Please u people should try upgrade on this app about where to hide ur balance an the network also bcos this is the only asses we have for now thanks.,1
2023,Nice app,4
2023,I'm having issues with transaction pin. I forget my password because I logged in in another device. Pls I need help on what to do. Please,1
2023,Business,5
2023,Very useless bank app I have ever come cross... So annoying and frustrating... God should just punish you people.. Rubbish,1
2023,Please you guys needs an upgrade. The constant disappointment from this first mobile app is becoming unbearable 😢,1
2023,Very Good,4
2023,Nice App but it needs improvement of history of past transaction records?,5
2023,I have tried to install my app to no avail.What is the problem,3
2023,Doesn't allow me to transfer to alot of banks I don't recommend this app,2
2023,"I don't even understand the app, must the person using the app logout before another person can login? Even when the app was uninstalled and installed again?",1
2023,Oooo oooooo to oooooo,5
2023,Beneficiaries gets cleared after updating please work on it,4
2023,"Please you guys need to work on your transaction history, make the receipt available on each transaction I can't even tell which account I transferred to on this one Na WA ohh",1
2023,showing network error. can't access my account. Worst app ever,1
2023,It difficult to transfer money,1
2023,"You guys are not trying, see as Access Bank App Mature! Una own must Different, you can't take screenshots, you can't add beneficiary (ies) to the account. Everything just dey difficult! Please try and Work on it.",2
2023,Useless bank,1
2023,I can't login into my account... showing error retrieving user details,1
2023,The app is no longer working.. useless country .. nothing una dey help person do,1
2023,It's saying beta version is full. What can I do?,4
2023,So good and nice,4
2023,The updated version is worse than the other one. It doesn't open as it's supposed to be and as such delay transactions or even stop it. A lot of users are complaining bitterly about it's functionality and something has to be done about to encourage users!,1
2023,Yes good,5
2023,"This would be the worst bank app I've used. Just signed in to the app and after about 3 hours it started giving error messages to my login saying ""cannot retrieve user details"" something should be done about this.",1
2023,"After pressing update. I couldn't login to my First Mobile App again. It's saying, error retrieving user's details.",1
2023,Why can't I make use of the app,5
2023,I think the app is good,5
2023,Actually the bank app sometimes disappoints..when it's needed...very slow and inaccurate..,1
2023,Fast and reliable,5
2023,I sooo hate this app,1
2023,Great app indeed,5
2023,I like this aqq,5
2023,Don't downloading the app is not useful at all. I setup all transactions pin but is still telling me warning invalid pin which I do believe 100% is correct nonsense,1
2023,Goodtechnology,2
2023,No experience sorry but hoping the best,1
2023,Good,3
2023,Network problem all the time and so many problems,1
2023,Kaduna,5
2023,"POV: I believe it'll be a good upgrade to include the feature of allowing people to still generate transaction receipt through the transaction history. It'll be helpful because there are times where a transfer will be successful and you won't be able to generate receipt that instant due to network failure. So being able to still generate receipt through the transaction history would do a lot of good. Thank you. Please, put this into consideration.",4
2023,"The app has been working perfectly but the Big display of account balance on the dashboard should be optional, pls work on it, user should be able to turn it off/on. Thank you",4
2023,Worst bank app. Tried doing transfer but it's frustrating,1
2023,"I keep trying to login but the app keeps showing ""rooted device"" whats the way out",1
2023,Palmpay said my is not them Please treat this as urgent because the money is for feeding since on Friday I have gone to the bank all na story please reverse my money back,2
2023,Dear first bank you debit me twice in one transaction,1
2023,"User unable to re-download transaction receipt after a failed attempt to download it after completing a transaction. Also for a failed transaction, users should be able to download receipt for this as well.",4
2023,Nice,2
2023,I was debit 20000 naira today without transaction successful and no reverse since morning,1
2023,Good,5
2023,Firstmobile is second to none. Easy and without ads,4
2023,FBN mobile app for banking on the go is easy to use and has a user friendly interface that's easy to navigate. It is also very fast and secure. I give it five stars.,5
2023,okay.,5
2023,Great,5
2023,This first Bank app is useless. At the end of the registration it will write invalid activation code why,1
2023,Good,3
2023,Is fantastic,5
2023,This app is garbage! 😡😡 Can't login,1
2023,I can't print out my statement of receipt,4
2023,Excellent,5
2023,"The worst banking app I ever used... it stopped opening for several weeks now, very disappointing in First (Last) Bank",1
2023,"You are doing well. But kindly include the feature of hiding/masking account balance, it's very important.",3
2023,Good✋,5
2023,I always face difficulty whenever I transact with first bank I've made a transaction for over two days now but the receiver is yet to receive the alert As it stand now I can't use the bank for any transaction because of their always failure,1
2023,"App is very glitchy most times. Very unreliable. I needed an E-statement sent to my email asap but it keeps saying ""no email attached to the account"" but I get regular email notifications (credit/debit alerts, monthly E-statement and product alerts) from FBN on this my account in my email, and crazy enough no provision on the bank app to manually add an email. Smh, Jeezz!",1
2023,Bashi isah,5
2023,"I tried to pay bill and even make a transfer, but keep telling me transfer unsuccessful, request processing error. Since this afternoon, I think this is the worse app ever",1
2023,Like,3
2023,The experience is smooth and lovely. But works better with data.,5
2023,Fantastic bank,2
2023,Great financial app. I love it. Enjoying its usage. But seems it doesn't have a PayPal account on it. Can that be looked into?,5
2023,Love,3
2023,Very terrible app someone can not screenshot on the app is too bad fbn pls fix it,1
2023,"F ftbvv have a vuggguggggggggggggggggggggggg best gggggggggh b. Z. M NHC. John in ñññ in n my phone bk.n Hi . . Me nnb V,ez to.",1
2023,I love it,5
2023,I wanted to download this app and is not downloading why.,1
2023,Thank you,2
2023,"Having updated the app, I cannot login, it says ""error in retrieving users details"". Please fix.",2
2023,sometime my app don't use to open,1
2023,Niceeee app,5
2023,"I can't open my app and I can't even use ussd code,who I offend🤷🤷",1
2023,But it takes time to download,5
2023,Very sad,1
2023,Five star,5
2023,Adesanya abiodun oluwabusayo,5
2023,Very good and comptably way of transfer money in a good manner,1
2023,Waziri,4
2023,Terrible this time aroind,1
2023,There is no other way to download transaction receipt if not done immediately the transaction is done,2
2023,The most useless bank app on the planet,1
2023,Super cool,5
2023,Good,5
2023,💰💯💯,5
2023,My app is not responding,5
2023,Very good,1
2023,This app doesn't hide your balance and it doesn't generate receipt,1
2023,Why is screenshots not enable... What kind of rubbish is this,1
2023,"It has been working fine for some like two years then suddenly it refuses to open, I deleted, then reinstalled, but I'm still having the same problem, it just goes blank when I open it. It's very painful because this is the only bank I use and I've been so dependent on the app to the ussd code.",1
2023,"It's not working, please I need help",5
2023,Woeful experience. Trying to register and it's not responding at all.,2
2023,Network issues,5
2023,The app needs update. One can't access transfer receipt from transaction history moment you don't save immediately after transfers,2
2023,I don't have access to this app again does it mean that the change somethings,1
2023,I have download the apps but is not working in my phone how can i start working with it.,1
2023,"Good and nice one Make all payment activate with my card and NFC Thanks you....... Please let tickets be available to me and more, Thanks you",5
2023,very easy and it has good to presentation.,5
2023,If you don't download the receipt of transaction while on the transaction you can't get it again from history. This is very annoying. Fix it,2
2023,Please allow sending of bank statement to choosen email address not just the registered email address. It's quite frustrating for the app to be giving me an error message that they can't find registered email attached to my account therefore statement can't be sent and I only receive email alerts. What happen to synching of records.,4
2023,"This App is the worst of the worst!! 😡, no accurate transaction history, app is slow and laggy, I can't even download my own transaction receipt or take a screenshot of it, 😤 very annoying 🤌",1
2023,The app is very useful.,5
2023,Cool,1
2023,Good,5
2023,Not reliable,1
2023,Very bad network. Don't ever open first bank,1
2023,Why Is It that I can install the app,1
2023,E.fiifrre...vrroemm rr lorr S Eremmm.a,3
2023,"The app is good, but sometimes it mess up.",3
2023,"There's issues to be fixed actually, It's been three days but I could log in. I've been requesting otp but it expires before I received it. It takes more than 20m before I can receive it Please fix my issue",1
2023,I love the app. But I keep on experienced rejected when I want to share my transfer receipt on social media what's the problem,2
2023,Good,2
2023,Fantastic,5
2023,"I tried making transfer, after clicking on the session that requested for the account I want to be debited, it shows a blank screen. I thought it was because I didn't update the app. I did that today still the same thing. I switched network from my 4G to my router which is another network, I'm still having same challenge. Thus has prevented me from transferring. This is very frustrating 😤",1
2023,Good,3
2023,Why do like frustrating me when I am in need of making transactions. Please what is the problems,1
2023,"Your network is the worst you are not meant to answer first Bank cos you are last no network which kind rubbish and a customer service have the mind to be harsh to people ,it is us that owns the bank without our money u won't be paid ND nor have work",1
2023,"Since I updated it, it becomes unstable in the sense that as I am using it, it will just disappear, so I had to start all over again. In a situation where I already made a transaction, I could not retrieve the receipt",2
2023,"I have been trying to downlaod the app since yesterday but is just wasting my MB, till now I have not done it",1
2023,Right now the app is down,1
2023,Why my mobile aapp firstbank is use for my phone i dont know,5
2023,Not able to log in. App not functioning,1
2023,"Is always telling me,that it doesn't work on rooted devices, well my phone is not rooted,samsung galaxy note 10 and galaxy note 10+ 5G.Why.?",1
2023,"Good app Fbn should improve the history statement.. and also stop debiting me that n6.35 , biko I take God beg una",5
2023,It's crashing,1
2023,"The app is ok, but kindly add the feature where we can hide our account balances.",4
2023,This app is not functioning properly,1
2023,...... .c,2
2023,Very good,5
2023,Ekpe Richard francis,1
2023,Why can I not hide my balance. It's annoying.,3
2023,"You just continue to disappoint your customer with the ""Possible duplicate"" notification meanwhile transaction is not done yet. Allow us use the mobile app with ease please, is this too much to ask?",2
2023,The app used to be good. But it's so terrible now. Always displaying error message,2
2023,Very interesting app,5
2023,Good,5
2023,It is the best app,5
2023,"You so x mm NM NM mm. Z's, z so be. Mm mm I'm on me Mm mmm me mm m mm mm mm mmc",4
2023,"Nonsense app management, unable to generate previous transaction receipt, even the current transaction has no receipt especially when you didn't generate it instantly also app refuses to open something. When you look forward to this issues may be you can get upto 3+ star 🌟",1
2023,Always be slow and takes a lot of time,2
2023,I'm unable to transfer money using the mobile app again each time i tried to transfer money using the app it will tell me to select my account and on pressing the selecte account page it will bring out nothing and for the past few weeks like this I'm unable to do transfer.... In this harsh economy pls consider it really disappointing and frustrating even making me regretting that i choose first bank 😢,1
2023,"I can't make any transaction with this app. I got this app not long ago and took all the steps I was told to take and provided all their requirements. Each time I try to make transaction with it, it asks me to provide my I D card which I have done during my registration. So I provided it again still, it asks me to provide it. I have provided all the I D cards I have such as voters card, NIN yet, it asks me to provide my I D card. I wonder the kind of I D card it needs.",1
2023,The app is just tripping off once it open please can you fix it,1
2023,I wish there's zero star exactly what I would give you guys,1
2023,Done all registration. Trying to carry out transaction after all details I got a response to enter OTP which I never received. Kindly deal and revert,1
2023,Very ok,5
2023,"I lost my phone and I called customer service to deactivate the mobile app which they did.Now I got a new phone,downloaded the app but it warning ⚠️ this mobile user profile has been deactivated. So I visited a branch to activate it which they did but still the same issue popping up again and again. Am just tired 😫",3
2023,Good for when it's needed,4
2023,There is no room to send my bank statement to my mail. There is equally no room to update my personal info. This app needs serious upgrade.,1
2023,What's is mPIN for God's sake? I cant use the app because of mPIN which I dont know.,2
2023,"Recently,whenever I try to open the app,it says 'network request failed'. It's always a problem logging in and now when I try to make transfers,after tapping on 'from account',it just goes blank and I cannot proceed from there if I don't choose an account I want to debit from. I'm frustrated!",1
2023,"Very annoying app, so slow. How will a whole bank be having network problem???",1
2023,"I used the app for about a week and after that, It stopped working, each time I try to open it, it says WARNING network request failed, even when my connection is perfectly working. PLS FIX IT!",1
2023,Does not work proplely,1
2023,it not working sometimes,2
2023,Always failed to connect !,1
2023,Can't use my app,5
2023,"The bank app has been working fairly okay but it's gotten worse in recent days. I can't open the app at all! Keeps telling me 'warning, network request failed' every time. This is embarrassing and should be fixed. I should be able to rely on the app for seamless transactions.",1
2023,Good,1
2023,I just opened the app for the first time and the app its showing mpin And no create mpin or forgot mpin Why?,1
2023,I love first bank. My most preferred bank around the world,5
2023,"The worst experience ever. Since yesterday money was sent to me via Opay. It's 5:11am in the morning of 21-02-23. No alert, money is yet to reflect.",1
2023,This app is very good,5
2023,There's no way to check bvn on app,2
2023,First Bank app,5
2023,All good,5
2023,"This update is broken. When taking First Advance, there's no field to enter transaction PIN in order to proceed.",3
2023,I don't what exactly happen to this app since last week I still open it it's refused to open,1
2023,Satisfy,5
2023,It a good app thou,4
2023,"Why is the app all of a sudden refusing to open on my phone, saying it doesn't work on a rooted phone. This happened just after I updated the app this afternoon.",1
2023,This app is not working when it is need most. Right now I cant do any transfers even within first bank account. Either it is network failed or beneficiary name is not found. It is very frustrating not being able to carry out needed transactions and the system is not working!,2
2023,"It's really bad, I can't even open the app or transfer money",1
2023,The worst bank app ever .,1
2023,Always telling me network request failed what the hell is that all the time,1
2023,Very good for business and no delay,2
2023,Its really easy to operate,5
2023,Always have an issue whenever I want to login. Always headache,1
2023,Excellentfvv2cqz is fg2v and g vvrccwc,5
2023,This app is not going well as much as try open it still bouce back,1
2023,The app is malmuctioning Please something should be done about it,2
2023,I can able to do nothing in the app,1
2023,Very good and simplified app...,5
2023,Enable Account update in your app to save us the stress of visiting your bank for updates.,2
2023,There's no option for enrolment,1
2023,Very poor now,1
2023,"It hardly open, when I open the app and it will show my account balance. If I want to access it, maybe to send money, it won't bring out anything again",1
2023,Money transferred never entered same day. Takes three whole days of stress to see transfer. Apps very slow.,1
2023,"Good App but, misbehaving lately",4
2023,I haven't received my money but am still waiting,5
2023,Good job,5
2023,Nice job first bank we will always be with you for the service you give to people.,4
2023,Wow this app great and very easy to operate but sometimes the network is unbearable but the is good,5
2023,I can't log to my app,5
2023,Please you should consider adding a feature where we can hide our account balance or make it blurry.,1
2023,Good but I don't like how they transfer gose,3
2023,Awesome ..i loved it,5
2023,Excellent,5
2023,I can't access my account anymore. The app refuses to open,1
2023,"I'm a first bank customer since I was using this application I don't see any distress on it, it's very good one",3
2023,"Very disappointing app, poor server",1
2023,Unable to check BVN on this app,4
2023,This is the worst banking app I come across 1. You cannot generate the transaction receipt by tapping on the transaction 2 you cannot hide your account balance 3. the app always not responding.,1
2023,"Worst mobile banking app I haven't seen any mobile app demanding 10,000 just to open online banking app worst I have to pay before opening it they are not even demanding small amount but huge how can I pay 10,000 not even 1000 just to open online banking app worst. thief's frudstars even I personally rate this app 0.00 criminal's",1
2023,The app than can't communicate with its user. When you dial sth wrong it will just close.,1
2023,Hausa tiber,5
2023,This Application is superb,5
2023,"VERY USELESS app! How I wish there was a stronger expression at my disposal to describe my unpleasant experience with this app! It wastes my data, wastes my time and puts the safety of my money in jeopardy. This app deserves a 0 (zero) star rating but unfortunately Google play store didn't provide such option.",1
2023,I made a transfer of ₦5000 by 10.44 am yesterday from my Opay paycom account to my first Bank account but unfortunately the money didn't dropped in my first Bank account till now Please help me retrieve my money because I need it urgently,1
2023,Little Great,1
2023,I was sent some money into my account since 3 days ago but still hasn't been credited,1
2023,my phone is roote the app is no woking,5
2023,Very slow network experience...it doesn't even open oo I wish there was a zero review. How could you make me lose a business contract ☹️,1
2023,I have transferred money into My first bank app I have not received an alert ever since and I really need the money,1
2023,Useless bank i sent money to firstbank since 3days . The reciever never get the money up till now and the customer care number they put is not working . Most useless bank in Nigeria,1
2023,"The app is just a waste of data nothing special. Flooded with advert which is always popping, I can't even save, screen shot or share my bank statement. Very annoying, and still collects charges for transfer",1
2023,Comfortable,4
2023,I want to use to,5
2023,Lovely,5
2023,Awesome app .. use it daily. Makes transactions seamless.,5
2023,This app use to do normal before pls do something about this app b4 it will become most worst app in play store do something I was unable to install it and I need to do some transactions,1
2023,Great but not on this cashless policy times,5
2023,"Its like the app crashes my network. Pls do something about it Dont use this, use ussd",1
2023,Network failure almost everytime,2
2023,This app is very important of yours customer,5
2023,"Stingy bank, refusing to give salary loan to me, telling me am not eligible, thank GOD for GTB",1
2023,"The app Works just fine, but can y'all please make the statement of account downloadable as pdf? Cuz I think it would be better if the options were broader. Thank you",4
2023,It's very good,4
2023,Hard to log in,3
2023,No transfer no receive for 24 hours now,2
2023,Useless bank and useless workers. E nor fit better for any of una.,1
2023,Good bank,5
2023,"Apart from the app you guys are on reliable....my customer sent me money since yesterday am yet to get an alert,I asked him to call his bank they said it from my very own bank the worst part was that I called your customer care service not going through at all....to even think that I told him myself to send to first bank acct that u trust your bank than palmpay is so painful....I'm regretting that decision.....please kindly give me update cos the money is not small amount o",1
2023,Its not opening in my phone,1
2023,I can't open my mobile banking,1
2023,Add features to hide your balance like Zenth bank own those so that if we want to show someone evidence of transfer so he or she won't see that we have so so amount as balance,1
2023,The app sucks Response to mail is very very poor,1
2023,Good,5
2023,"Good app, please, keep this going",5
2023,The generate received function doesn't work. I have had to prompt for receipts of past transactions but doesn't work. Please look into this for prompt resolution.,5
2023,"I will love if you add an account balance visibility feature, so I can just toggle between options. Thank you.",4
2023,I want this app,5
2023,It is improving,4
2023,Good,5
2023,Beneficiary doesn't ever save on the bank app you need to always type frequent account numbers you send money to,1
2023,I have not register on this app before and the are showing me enter your Password inwhich have never register please show me how to solve this issue No response ever since I drop my complaint,1
2023,Pls I keep getting warning u reached the maximum of 10 limit,1
2023,I love it 💓😍 first mobile apps,5
2023,To check account,5
2023,The app is opening but I can't do transfer with it even the ussd is worst 💔 and I have a important transfer to make it's so disgusting like this pls u people should fixed the app,1
2023,"Full of errors. For a banking app, this is quite embarrassing",2
2023,It is good,5
2023,Good,4
2023,Excellent,5
2023,Very poor app. The upgrade made it a nightmare,1
2023,Great app,5
2023,Yes yes,5
2023,This is the poorest mobile banking app in Nigeria that i have used. You can not download statement; you can not switch phone on your own without getting to the bank. Litby had been discontinued since last year. It is terible,1
2023,It was a good app but now it is rubbish I can't even log in again when I manage to login it will be telling me network error and can't even make transfer,1
2023,Good,5
2023,"Upon registering on the App, it's displaying ""Error network request failed!"" Please, do something about it quickly.",1
2023,Good,5
2023,Very fast and easy. But I have one issue with the app.. If I save beneficiary it will not save so. I think they should work on that,3
2023,Goni mohd,5
2023,Too bad,1
2023,"Can't even make transfer in app, always showing name enquiry failed",1
2023,Good App. But makes it impossible for one to get account statement. Please work on getting the account statement feature working. Thanks,1
2023,"The app asks to enter my BVN which I did, then brings up an error message immediately saying 'account number must be numbers only' . App is a fail.",1
2023,"Nice app but the receipt management is not working, i cant get the receipt of some transactions i made.it keeps saying warning! request processing error when i already have data.",1
2023,Excellent,5
2023,Must I have an ATM to be able to access this app,1
2023,How will I do why this app saying I've reached limit of devices?,1
2023,Not good,3
2023,Very slow,1
2023,The UX should be improved. Its not helpful and always leaves you stranded.,2
2023,"I have been trying to use this oo my Samsung note8 but it written the device is rooted , what can I do now",1
2023,Nice app,5
2023,Good,4
2023,I love the app,5
2023,Great,5
2023,I have a big problem with first bank oo,4
2023,First Bank,5
2023,Tf is wrong with your app,1
2023,Rubbish app,1
2023,"When it comes to recharging or transfer this app is full of failure and disappointment, do not count on it. Its better to buy your recharge card from the traders. It truly sucks",1
2023,For the pass 4 days I can't make transfer with this app. Why?,1
2023,Terrible. It's been 3 days and the app won't open.,1
2023,Nice,5
2023,Good,5
2023,Bad 😞😞,1
2023,I've downloaded this app eight good times and I'm unable to sign I'm to the app. What could be the problem. Can't be my phone cause I use other app on it and they are functioning just perfectly.,1
2023,I try to activate my account But is not functioning whyyy???!!!!!,3
2023,"App has not been working for day! What rubbish! I can't do a transfer. Been stuck at select account since last week, and I've been trying",1
2023,"I have tried updating the app but I can't transfer,check my balance,do anything on the app,it's just not okay.",1
2023,"By the grace of God I can't use Firtsbank again! A lot of people sent me money since since Friday p.m. but no one delivered, i blamed that until Monday reach or visit branch",1
2023,My favorite bank,2
2023,"It's frustrating, especially in a time like this, to have a bank app that won't work. I understand that so much work is being done now, but this app fails many times. Most times it doesn't even open; now I can't select my own account to make a transfer. Please do better. Please.",2
2023,"I downloaded this app but i can't even register my account to start using, the app really sucks",1
2023,Ok,1
2023,J9#. ) ? . ..,4
2023,It's a very useless app,1
2023,Awesome app,5
2023,"Good app, it always makes me feel better but am unable to log in the first mobile app it displays maximum device limit. Pls how can I remove other devices it doesn't allow me to log in",3
2023,How can I log out my own details so that another person can put his own details on the app,3
2023,This app use useless unable to take screenshot when you are in critical challenge to show who u are transacting with,1
2023,I could'nt open the app,1
2023,Thank you,5
2023,"So perfect, reliable and easy to use.",4
2023,Very incredible,5
2023,"Since the day I downloaded this application non of my is successful but anytime I buy recharge card is successful but to transfer money for business food stuff and any others good things is always unsuccessful as at this time writing this I'm not happy with the situations in the country now ATM not load by bank official, not give out cash still I'm not able to do transfer using first bank app.",1
2023,"I forgot my mpin and transaction pin and also the correct answer to my secret question, so how do I go about it",2
2023,Very poor app. Can't transfer.,1
2023,Tap on a clip to paste it in the text box.,5
2023,I have been trying to register my new phone but it's not working and first Bank hasn't sent me credit or debit alert for the past one week... Am feeling so frustrated 😔😢,1
2023,EXCELLENT!,4
2023,I love this app,1
2023,I can't open the app anymore since i updated it last week,1
2023,"The app is somehow. I have been using it for a long time. But I can say that firstbank app is not user friendly. To get accurate history na wahala. Open the app, sometimes it won't open",2
2023,Beautiful n easy in operation,5
2023,"I am unable to transfer money to other people because in one of the steps I'm being asked to select account to debit but when I open it it doesn't bring out my account or anything just a blank page. I need to pay my acceptance, medical and school fees before the deadline and yet I can't because of this",1
2023,Extremely bad and frustrating. I just want to move my money away from this bank and have my peace. Network request failure all the time. The app won't open. USSD not working. I'm in dire situation for money but first bank won't allow me access to it. This is very bad. I'm frustrated!,1
2023,"This is app is scarp, Please fix It i can't make any transaction since i installed it",1
2023,It's a great app indeed Love it,5
2023,I love it features,5
2023,"Have been using this app for more than a year on this same phone but Ever since the last update 2 days ago, any time I try to log in to the app it shows me DEVICE IS ROOTED but I never did anything like rooting on my phone in fact I still use it a day before the update and this current Nigeria naira redesign policy that cash is so hard to get but so painful sha",1
2023,Very good app. I love it,5
2023,"The sentiment about this app is really discouraging. I've been trying to access the app all day and it refused to open, it's saying ""network request failed"" can we have money in account and be going homeless? Please let us know what in God's name is happening on the network. Thank you",2
2023,This app is stupid i keep trying to login but it doesn't work it shows error occured fix it until then this app is the worst,1
2023,"The app has not been working for some days, i can't even open it, it's quite annoying.",2
2023,"My mobile app unable to open I don't know what's the problem actually,am using oppo A30!",2
2023,I want to upgrade my account,5
2023,Experience on computer engineering,5
2023,Nice,4
2023,"Your app is just rubbish. Too heavy and nothing works. Takes time to load or open and most times never will. You have to remove all the irrelevant things on your app and make it very fast and seamless. For now, your bank app is the worst in the online banking industry.",1
2023,Thank,5
2023,It's wow keep up the good work,3
2023,Good,5
2023,Good,4
2023,"Hello, I just complaining that when I transfer to someone by access bank and the person haven't got alert.",1
2023,I cant even have acess to my BVN,1
2023,First mobile is so annoying. And useless most times,1
2023,"New update! This app is still misbehaving. I can't even login as at Feb 09 2023 It kept on saying: ""error retrieving user's details""",1
2023,This first mobile just disappointed me.... So one can't view transactions that happened like a month or 2 from ur first mobile app. This is irritating.,3
2023,This App is Good,4
2023,"Good app,I love it",4
2023,Very good,5
2023,This app is totally bad I haven't even started they are telling me network error since 2 days now is not that I don't have data ooo I even have 50GB .,1
2023,It does not work properly,1
2023,First bank is gradually drifting down to union bank way.probably being too busy in lieu of paying attention to their customers complaints.i like this bank and hope they'll wise up to their obvious lack.,2
2023,"I can't install the app back anymore on the same phone I have been using for 2years and it was working years ago, I am disappointed",1
2023,Not good I have not been able to receive emails from this new number since I got a replacement for my old phone number I have been waiting to get my OTP no success,1
2023,I can't open an account using the app.,1
2023,Good,5
2023,Mud room,5
2023,"The app stopped logging in at some point saying ""network request failed"" I tried to upgrade and I was logged out totally. Now I can't activate my device"" same network request failed"" and it has refused to load the concent page and all. Annoying.",1
2023,Nice,5
2023,First mobile have stop,4
2023,Good,4
2023,"This app sucks, that's all I can say",1
2023,VERY USELESS APP. WHY THE UPGRADE IF IT WON'T BE FUNCTIONAL LIKE THE PREVIOUS ONE. PLEASE DO A ROLLBACK TO THE PREVIOUS VERSION. I CANT ACCESS MY ACCOUNT. REVIEW: DO NOT DOWNLOAD. IT'S USELESS & NOT FUNCTIONING.,1
2023,Good app,3
2023,I love the app cause of it features,4
2023,It's not working on my Android phone why,1
2023,Very poor,1
2023,This app I reliable and trustworthy,1
2023,I can't login the mobile app on my phone.with my bank card number and pin,3
2023,They should upgrade it accept more than one account like other banks app,5
2023,Is not opening,1
2023,Good,4
2023,Good,5
2023,I just downloaded this app and having been trying to transact with it but they keep asking for OTP which I am not getting at all and it is frustrating,1
2023,"The keeps closing by itself, very annoyingly. The app used to work for a while but this current version aint",2
2023,Very fast on download,5
2023,"First bank please u people should send my money back to my account ,I don't why after I pay the money I borrowed from you people u people still want I collect another one, refund my money back",1
2023,"The app doesn't work because i can't be able to make transfer, view account statement, top-up and more. I regret updated my old one.",1
2023,Adebayo,1
2023,"Very doll, stupid and most nonsense bank that have ever existed Did transaction it the transaction was not delivered to the sender And my money was not returned If there was any star lest than one that what first bank need",1
2023,Nice,2
2023,Please update your app to be able to generate receipt after successfully transaction.,4
2023,Good,1
2023,The worst updated app so far the worst version. It keep telling me that my phone is rooted and wont run despite been a new phone unboxed by me. The programer should do something quickly about this bug. Or people should start opening account in another bank.,2
2023,Please have been trying to make a transfer since last week i can't please fix that issue before hunger deal with me please 🤲,3
2023,Pls do refund my money,2
2023,"I tried downloading,but it fustrating anytime it about to download totally its start all over again....so frustrating and annoying app",1
2023,Nice,5
2023,"I got a new phone and want to activate it, it's saying device not found and can't verify my ATM card",1
2023,I want to login my account,5
2023,Please first Bank I need help on this firstmobile I enter my card number is telling me that error in verify card am using this app before and is very good my phone was format so I have to download it again for me to open it now is a problem,2
2023,Disappoined in your app. Stopped working all of a sudden insisting my phone as been rooted,1
2023,Help me out with this app,5
2023,Good 👍,5
2023,Very good Important app,5
2023,Exceptional,5
2023,EXCELLENT,5
2023,Terrible interface and poor services,1
2023,I forget my mpin pls how can i get it back,1
2023,"Terrible. You can't generate a receipt from the self service. It tells you "" request processing error"". History on transactions occurs occasionally",1
2023,I can't view my transaction history for some days now,2
2023,I can't even log in,1
2023,Nice,5
2023,I transferred 1000 to another bank account and up till now I haven't received the money You guys should please refund my money,1
2023,Good app. I got problem with my cellfone and now the probm is fixed,5
2023,"The app doesn't works at all if I want to start the app, it will tell me network error when am using a 4g network which is pretty fast. And secondly I just went to renew my ATM card so I tried registering it on my new device it's telling error verifying card when all my card details are correct?? Please you guys need to fix this app it giving me headache",1
2023,It's basically ignoring when I try to register into the app and it's not working. I've switched between Networks and it still not working.,1
2023,Great,5
2023,Network failures,1
2023,I couldn't pay my child's school fees today because of this useless app. I've wasted 3 hours at my child's school today trying to pay his school fees but this app disappointed and humiliated me so badly. Even the school finance started doubting whether am a fraudster due to the time I've wasted in trying to make just a transaction. Am raging with anger right now. If not for the nonessential cashless policy introduced in the country. Am so pieced right now.😡😡😡,1
2023,"Lovely platform, just that it lags sometimes",5
2023,The worst💩... Wish I can give a -1 rating,1
2023,Why is it not accepting my card number?,1
2023,App malfunctions all the time.. Shuts down automatically after login... pls fix this,2
2023,"I am enjoying the app, thanks to first bank.",4
2023,Good,5
2023,"I dove my hat for this application. The application has been tested and very reliable for all transactions. FirstMobile, I give Kudo to your effiency and dependability. If there is anything more than fivestars, you deserve it.",5
2023,"I can't use the app anymore. Was working fine like 2 months ago, but now it just crashes before it opens.",1
2023,"Tried entering my details, is not working",1
2023,They keep showing me Error verifying card....I can't register,1
2023,Very terrible bank App. Highly frustrating. Very difficult to open.,1
2023,The mobile is good and ok no complain about it.,5
2023,Fast and easy to use,4
2023,Excellent,5
2023,"My best first Bank, I celebrate you guys 🌹",5
2023,"Works perfectly not until I got a new phone and installed the application on the new phone.But whenever I try to open the application, they always say device is rooted please wat does it mean?",5
2023,Excellent,5
2023,This is a very good and simple to use,5
2023,Tried,3
2023,Nice app,5
2023,Im really like it,5
2023,Better now. Do somethinng about this app. It no longer opens easily nor works very well. It disappoints a lot and that's not acceptable at this time,3
2023,Nice,4
2023,Excellence service,5
2023,"Nit reliable in desperate times, it will leave you stranded",1
2023,Satisfied,5
2023,Tried activating my account and is saying that maximum device of 10 devices exceeded. I don't know what to do o. Please help,3
2023,Worst app ever. Almost nothing works. Totally useless. Do not install.,1
2023,"It's is a good app,I love it because it is easy, faster and reliable.",5
2023,Good,5
2023,Fantastic,5
2023,Why is it showing me network error,1
2023,This app is always never reliable,3
2023,Good,5
2023,We can't login without cards 🤦,1
2023,Poor.....keep saying unexpected error of recent... please what's going on first Bank..?,1
2023,Excellent,5
2023,"The user experience on this app is embarrassingly poor. You debit me when transactions fail. A developer can't even understand your error messages, talk less of the layman out there. This app is not it!",1
2023,I think it gets better now. Kudos to first Bank,5
2023,So extraordinary 🥰,5
2023,Nice one,5
2023,"Anytime I open the app, it always display ""device is rooted"" hence, unable to use it since I downloaded it",1
2023,Great App,5
2023,Okay,5
2023,I'm finding it difficult to register it with the bank.,5
2023,There's no place in your software to hide my account balance. Do help me fix the issue,3
2023,Greetings. This app has been awesome until after the recent update. I can't even login without the app crashing and this is very frustrating!!! My OS version is 6.0. Please do something about it asap. Thanks!!!,1
2023,Very bad experience. Everytime I keep getting network error,1
2023,Please I lost my phone and now I can't access my mobile account with a new phone need help,3
2023,Very easy to access,5
2023,Awesome,5
2023,Nice,5
2023,Am unable to open the app again,1
2023,"I have not used it before,so lets try it",2
2023,Very good app,1
2023,"It doesn't update your transactions on time, imagine recieving debit alert after 10hrs!",1
2023,"Worst app ever, since i got my card renewed since November last year I couldn't reactivate my mobile app again till today. Either they will accuse me of trying 10 times or network. What is happening to first bank please.",1
2023,The best,5
2023,Very good app,5
2023,"So, this app cannot run on an android version 5.1?",1
2023,Good,5
2023,Aslm masoyana ykk,5
2023,"Im having some hitches, the sysyem not granting access saying network failed",5
2023,It's not working fine at all,1
2023,Bad app very stupid app idiot people,1
2023,"Unreliable. Almost as bad as dishonest, an unreliable bank is a useless bank. Same goes for banking apps. Suddenly unable to generate an account statement or even see one within the app at just the same time that I'm unable to locate a transfer. Coincidence or gross incompetence, both are shameful.",2
2023,I hate this app it not making sense at all Don't just try to have this on your phone you will regret it,1
2023,Login my account on this device,5
2023,"Transfer not going ever since I downloaded this app,I am not enjoying the app",1
2023,It to,4
2023,Please work on this app isn't longer accessible! What's going on,1
2023,Provide an option for transactions to generate proof of transfer if it couldn't be generated when the transfer was done. I can't be waiting for sms or email alerts most of the time.,4
2023,"Please try and work on your app, it's very poor, when it comes to increasing limits, transferring above 500k, synchronizing tokens, linking tokens on transfer-interface..",1
2023,Worst bank app in Nigeria,1
2023,Bad app to open sometime is a problem why firstbank I like you guys more than this,1
2023,It's refusing to login,1
2023,Little more confused because i can get my alart in my SMS box,4
2023,You are the poorest bank have ever used. So poor in everything. I think you should name it from firsthank to lastbank.,1
2023,"All the transfers made to my first bank I haven't gotten any ,, the mobile app is just nonsense",1
2023,This app all of a sudden stopped working on my device for no reason. Am not happy,1
2023,I cant register,1
2023,"Abeg, na which kind atm card i fit use for this app?",1
2023,The most useless bank on earth,1
2023,I really enjoyed the app the problems is the limit of my transaction,5
2023,Working well,5
2023,"If there's any possibility that I can downgrade the app to the old version I'll be glad, as this one won't even allow me to input the account number I want to do transaction to.",1
2023,Why doesn't the firstbank app allow old users log in anymore..or show them the register or new user page??,3
2023,Is not working at all,1
2023,First Bank can debit your account anytime they like and nothing will happen. All costumer care Helpless 🇳🇬,1
2023,Very bad 😂😭😂😭,1
2023,I can't access the app ...literally saying unfortunately it has stopped,1
2023,Gud,5
2023,"Have been using the app since the new naira note came out, due to long que at ATM. It has not disappointed me yet. Transaction is fast, no need for the third party to wait long for confirmation.",5
2023,App Doesn't open at all.,1
2023,"Always reliable, especially when using for the loan. Truly the first bank in Nigeria",5
2023,"Not good, please can there at least be an option to edit or add informations like emails and others, I tried to get my bank statement but I'm being told I got no email linked which isn't true, I can't even check it to at least add if I didn't, also can't even generate receipt please this means a lot to me rn hear and help me out please 🥺",1
2023,What sort of app is this?? More than 3days it's has refuse to open saying network error !!! I give it zero star if I can!!!,1
2023,Kindly include a means of lodging ATM dispense errors and complains,1
2023,"Transactions fail but I'm debited and for successful transactions I can't save the receipt...can you fix this please?? 31st Jan '23 the app has been flawless for over a month now , kudos!",4
2023,Good,1
2023,"Worst app. When registering for my otp, and I wasn't given. Even after refreshing",1
2023,"I am having issues with this app, it's not working on my phone( Camon 12 Pro) Is this app not compatible with Android 12 version?",1
2023,My mobile app cannot open anymore since on the 29th January 2023. Please help me and open it. Thank you,1
2023,Pls I want to open my first Bank app is not send me OTP CODE,5
2023,Useful,5
2023,Good and reliable,5
2023,I haven't even imputed my details Yet they are asking me for Mpin Tried my transaction pin it won't open Tried my ATM pin the same thing What do you guys want me to do,1
2023,Your app needs better complaint management especially when the problem has to do with a card transaction.,1
2023,Good,5
2023,Inshah Alllah.,5
2023,Awesome,5
2023,I can't find the space to put in my email,1
2023,"I'm very unhappy with this app, I updated it last night & since then it has been crashing everytime I try to use it. What type of nonsense is this?",1
2023,Good,5
2023,"Bad app ever, anytime I try to register the app used to closed automatically",1
2023,Great,5
2023,Good,5
2023,Good,3
2023,Great,5
2023,Nice app,5
2023,The app was okay for transfers for a while but has stopped working about a week now. Kindly do something about this . Could be quite frustrating.,2
2023,"Transfer from First bank to other banks is terribly horrible, particularly to Sterling Bank. Sometimes it takes more than 48hrs, even after first Bank has debited your account! First Bank is declining in banking activities!",1
2023,Atd,5
2023,Very poor Pls I did transfer and I got debited twice pls reverse it back pls,1
2023,It does not work at all,1
2023,Good app i love it,5
2023,Easy to access,4
2023,Fiddausi muhammad,2
2023,"There's no provision for ATM deactivation on the app. The app does not recognise issued ATM for card management. Recently, it has been unaccessible on the weekend. Always ""WARNING: Network requests failed."" Very disappointing and unreliable. I can't request my bank statement from the app; it says my email address has not been linked, but firstbank spams me with all manner of mail too often, but it's not added on where it matters. Please fix these issues.",1
2023,"Pure network, while data is available",1
2023,"Very worst and not reliable, somebody sent 64500 into my account since yesterday I have not seen it na wa o",1
2023,"Once it's getting to the end of any month this app stops working this is too bad. You can't transfer money or do anything from this app, this is very annoying. Please fix it.",1
2023,How can I activate another firstbank account after one have been activated on the same phone? Its refused to activate it and I want change the account that are firstly activated on this app. This app is frustrating.......,1
2023,The App is very good and easy to use,5
2023,Is nice,4
2023,Can I open first bank account without BVN,1
2023,Please I'm trying to reregister another card account for the app ...like I want to logout the one that is there now and register another totally different account ..how do I do it ?,4
2023,So fast and good.,5
2023,"This app don chop my 2000naira, I'm using it to recharge my phone, I was debited and I never received recharge card... Even their customer care service itself rating Zero",1
2023,Not opening,1
2023,"Your app and the Bank are very useless ,always having network issues especially when you need them the most, useless people.",1
2023,Nice,5
2023,"According to the app I've reached maximum of ""10"" devices noe I can no longer use it",1
2023,Very very very very annoying bad app... it opens whenever it want to not when I want it to. I am always limited to transacting funds with this app whenever I want to Worse bank app ever !,1
2023,Rubbish app,1
2023,This is really annoying sometimes the app works smoothly,2
2023,This App is terrible .. I wish I had something less than 1 star. This app never opens. The experience is terrible,1
2023,This is good and very secure.,5
2023,Good,5
2023,I can't access the mobile app mean why my Mpin is not working i need help on this,1
2023,App is superb.,5
2023,Good morning my family and friends who are you doing today hope you are fine,5
2023,Awesome 👌,5
2023,Can't install the app on my phone,1
2023,"Once upon a time amazing app, what has happened to you? For more than a week now I couldn't log in, it keeps on telling me 'one warning or the other , error loading, failed network.' I even went to bank today to complain, still no solution. Can you imagine the frustration especially if you have to make transfer that needs narration as the only acceptable one and what I want to do is time limited. Please fix this in time to avoid customers switching to other banks",1
2023,Happy,5
2023,"This isn't really good... Immediately I updated mine... It started showing me errors like ""my device has been rooted and the app can't run on my device"" please I want the older version back please....",1
2023,"First bank is the worst bank I have even see or had anything to do, very unprofessional staff.",1
2023,Good,5
2023,"The Apps is ok, but unfortunately through the app you can't download transfer receipts and account statements. Please do something over this issues, thank you.",3
2023,Having fun with the app,5
2023,Great app,5
2023,Good,5
2023,"FirstBank kindly look into this .. Am I the only one getting fed up with the bad app network? My experience with this App has been quite frustrating. It's really got worse today, the 24th of January,2023. From transaction error to no network..try again later. I've not been able to one transaction for two days.",1
2023,I mistakenly deleted the first mobile app on my phone n I reinstalled it. N I can't log in. Pls how am suppose 2 log in,3
2023,Good,5
2023,What is good about the app is interface.,1
2023,I wonder what sort of God forsaken first bank app this is...it will always find a way of disappointing itself at the slightest point of need. Go and fix this pls.,1
2023,Perfect app,5
2023,This is the worst bank app ever not only app the bank is useless as well... I wish you'll get removed from Playstore soon,1
2023,This app hasn't been opening since I installed it. I have uninstalled and reinstalled it and it's still the same.,1
2023,Love it,5
2023,first mobile is good,5
2023,Please how do we get mPin login without going to bank @firstmobile,2
2023,Nice fast in payment and reliable,5
2023,Good nice think,5
2023,Good but how can I upgrade the app,1
2023,"Someone logged in my phone before, now I want to login but it not working, I uninstalled and install the app same thing how do log the person account out and put mine",1
2023,Nice and understandable,5
2023,It's not opening anymore 😔,1
2023,Excellent,5
2023,First mobile is very easy to use.thank you first bank,4
2023,First,5
2023,"Very easy to use,but I no get payday loan",3
2023,Why people can't logout in the app,3
2023,Very good,5
2023,It is no more working always saying it cannot be operated on rooted device. My phone was lost and I got it back tempered. I can't transfer again. Please help me out please and please. What do I do to get the device working please. Help,4
2023,User friendly and very easy to use once the network is good.,5
2023,Okay can you please send me your The night MY love,5
2023,"Very bad app, is not opening, telling me exceed my limits of devices of 10",1
2023,Nice apps,5
2023,So fustrating this day. The app just siezed to open whenever you accessed it,1
2023,Please how can i find my bvn in my first mobile app,1
2023,Fix The App. It has like a mountain of issues 😒,1
2023,"I cannot seem to open this app on my phone , it says my phone is rooted and it is not. This is very inconvenient",1
2023,App misbehaves on android 12! Very annoying and won't open!,1
2023,Very pleasant,5
2023,Fantastic,5
2023,Nice,5
2023,I try to install the app on my android phone but it saying my DEVICE IS ROOTED AND CANNOT BE INSTALLED. My phone is not rooted.,1
2023,What's with the unnecessary debit...just reducing my cash..... I just did a transfer but it failed and you guys took 28 naira for fip charges twice....like I'm getting fed up with this nonsense,1
2023,"So frustrated about the app, as I register, it keeps closing making me unable to use the app.",1
2023,Bad banking app from such an old bank . Very disappointing app shows network error signing up is an issues login in is an issue. Transfer is an issue very bad,1
2023,Useful and precise also easy and efficeent,5
2023,This app is very useful and easy to use in terms of money transfers and other relevant e-payments.,4
2023,Can't register my new phone with it. Kept asking me to complete at least two transactions with OTP. And the bank didn't send me any OTP.,1
2023,The app was not working why,1
2023,Cool,3
2023,Always giving me network problem,2
2023,Awesome very fast,5
2023,The most frustrating bank,5
2023,Good,5
2023,It's very very nice 👍 but it's not working for getting back your received transaction on payment you have done it's not working for issues the date it's always show up error,5
2023,Fast and reliable ✊✊✊,5
2023,I can't login my account,1
2023,Nice one,5
2023,Very good and nice,4
2023,Your new version do not allow us to make quick transfers in our dollar accounts. That's bad,1
2023,Excellent appp,5
2023,Good,5
2023,"I feel so angry that this people just put my account on lien when am not owning them and just put my account on auto debit of -₦4,680. I can't operate this account again and they never reverse it for the past 3 months now.",1
2023,The app always refuse to open 😕,1
2023,"The app is so annoying. I don't think first bank knows what they are doing. Its a shame that in this day and age, first bank can't even work on their mobile apps. I always find it so difficult to access my account via this mobile app. It will load for a while and next thing you see is network connection failed. What rubbish, even when you have more than enough data, still the same shameful story.",1
2023,"What's the essence of using a card to login/ activate device. A simple login with account number/email with password would have been better. Also is there a need to peg an account to a mobile device. Don't people have other devices. Lol, these are the banks that are supposed to be heralds of cashless policy 😂. Inefficient in - out.",1
2023,It's been a beautiful experience so far,5
2023,Good,5
2023,It never works.,1
2023,"You should add customer care chat to your app, frustrating",2
2023,I'm facing challenges on my mobile app have called customer care still yet is still telling me your transaction has been stopped checking fraud contact customer service.,3
2023,"You can't generate receipt after transactions, saying process error, you can't print out statement always error or no email attached, you can't request for card , always error, what's the benefits",1
2023,Good,5
2023,Best mobile app ever,5
2023,It's as useless as first Bank,1
2023,Love it,5
2023,Foolish app. Sometimes it will login sometimes it will not. Everything in Nigeria is just too poor including the bank companies,2
2023,Nice one,5
2023,Good,3
2023,It should display more transactions for like 10days transactions,4
2023,This app is becoming worse everyday.... For 2 days now I can't even log into my account,1
2023,This app DOESN'T WORK. It requested an mPIN and an OTP that was supposed to be sent to my phone. None was received. I had given the bank my email address so as to send such information to me but no information was received. This is not good.,1
2023,Am before used first bank app but when I updated it refuse to do it again. What is the problem?,5
2023,"App is becoming very terrible and unstable. Can't login at all. Always displaying network display failed error. You guys should upgrade your technology. The app is terrible. After several tries, still having issues. What exactly do they have as a tech team if they cant give customers smooth experience. A big shame! If playstore could give a zero rating, I think this app deserves a zero rating.",1
2023,"The developer of this app need to do more by correcting some errors in the app for more efficient and customers satisfaction. (1)The app is lagging,taking too long before open while login, in which I didn't experience such in other mobile banking app. (2) Reprinting of transaction receipt after some couple hours it really difficult, sometimes you've to go back to ""self service"" and yet the receipt will not pop-up again. (3)There should be an option where someone can easily deactivate ATM card.",1
2023,"This app is frustrating, always displaying no network. Imagine I can't access my funds at will except a few times when the app unusually opens and this has happening for weeks. I'm deeply disappointed in First Bank.",1
2023,"This app is not working well, it refuses to open most times. Even when connection is 4g and other banking apps opening, this app refused to open. Please fix urgently.",2
2023,Very slow and not opening at weekend. Also resumes late within the day,1
2023,Good and fast in anything. I'm happy to be first bank Coustomer.,5
2023,Very nice,5
2023,Good,5
2023,Awesome,5
2023,The most useless bank app this app and the developer that do this app they are not professional they are stupid both first bank and the developer god will punish first bank,1
2023,"This app is bad, i wanted to open an account but I couldn't, said enter phone number and bvn, then I enter, the next, warning, account number most be number, yes account number most number sent by you, i wasted my data on this app",1
2023,Best app ever,5
2023,Nice one awesome,5
2023,Any other way to do transaction with firstbank apps? Because the First Mobile has stopped working properly.,1
2023,Good,1
2023,Unable to regenerate transaction receipt once it was not generated immediately after completing a payment and before the app closes. Thank you,4
2023,Good,5
2023,The Best Bank App in Nigeria,5
2023,"After updating the app, I'm unable to make transfer. Its asking me to select debit account and it's not displaying",1
2023,"I updated the app and still yet cannot login for the past three days. To activate the app on my device brings network failed messages. This and that ""not available"". . Bad App with bad service.",1
2023,"I have been trying to log in on the app and it's sending me a message I don't understand. ""There's no internet connection to process request "". Please what do I do",4
2023,It doesn't all screenshot why?,1
2023,Am giving a minus to that star because this app doesn't deserves an atom of a star...so frustrating!!! This wasn't the first mobil app i use to recommend then 😡,1
2023,Beautiful,5
2023,Excellent,5
2023,Splendid,5
2023,Fair,3
2023,I just love first bank,5
2023,"Nice app,, Working perfectly not until I couldn't logging throughout today Pls quickly review it thanks",5
2023,Terrible for days now I can't log in,1
2023,Best app that you can use,4
2023,I can't access my application,1
2023,Future Design,5
2023,"Your App has started again oo, for the past 2days the App has refused to open. Is there an issue we should be aware of. Pls kindly intervene.",1
2023,I have not been able to do online banking for about 2 weeks not.,2
2023,Faster service render,4
2023,"First bank app is terrible, it only respond when it like. Has almost put me in trouble countless times",1
2023,Good,5
2023,Masha allah ko,5
2023,"M having problems in terms loggin, keeps writing jailbroken device bt after many trial then it will open",1
2023,EXCELLENT!,5
2023,Awesome app,5
2023,Best 👌,4
2023,Nothing everyone like ads please 🥺 I have been deactivating the ads it not going,4
2023,"HORRIBLE AND UNRELIABLE. I CAN'T TRANSFER MONEY FOR THE PAST FOUR DAYS, AND MY CUSTOMERS ARE HAVING TRUST ISSUES WITH ME.",1
2023,The app keeps on stopping without me registering my details,1
2023,This mobile app this one is fake,1
2023,My ATM card is not working how do.i go about it,1
2023,"Good, still working",4
2023,"Very bad and frustrating app, I have downloaded it several times. Each time I downloaded it the app will open for 2 days and stop opening again. If I must use it again I have to download it again. This is a rubbish app to be frank. You guys should do something about it.",1
2023,The interface on the phone is not showing the full information. Some figures are even cut off from the display. Kindly fix this problem please. 🙏,1
2023,I don't understand it,3
2023,It doesn't even ask of updating talkless of rebranding the app,1
2023,So lovely using this app it was perfect.,4
2023,We thanks again for all of your help with many more app,2
2023,Nice,5
2023,It's works for few months and now I can't access the App again,1
2023,"Unfortunately, nothing about this bank functions anymore. It is now as fustrating as the current buhari government. To reverse money debited from atm is going 1 month now. All I get is robotic response and apologies yet no solution whatsoever.",1
2023,Good,4
2023,"I can't retrieve my bank statement, always saying no email attached to my account and I do receive email alert on any transactions",4
2023,Nice,5
2023,No open since,1
2023,"Can't login since, the app keeps telling me network request failure, what is happening",1
2023,This application is very good,5
2023,This app should be improved abeg. Which one is no connection everytime. The user experience is terrible,1
2023,This is totally stupid abeg delete this app,1
2023,Fast and easy,5
2023,"Even if I am a FIRSTMOBILE user, I still prefer other banking apps, the reason being that in FIRSTMOBILE you can only access 20 transportation history, while in other banking apps like UBA, you can access almost all months of transaction including previous years. This anomaly should be fixed. Also, procedure process is too slow. So, for that, I am leaving nothing more than one star.",1
2023,Good experience,3
2023,This has good security condition and simply use.,4
2023,"very poor, I tried to activate my account on a new device but it keeps giving error which says ""no device found"".. now I'm adding that you guys are non challant.. for over a week your app doesn't open during night hours.. and early mornings.. no serious organisation would let this linger.. smh",1
2023,"The app is easy to use, I will suggest you include reoccurring payment/scheduled payment in your next update. Card service is available but not working.",3
2023,"If you add one beneficiary, this application will never allow you to send money to any other person except the first beneficiary you have added. This is ridiculous!",1
2023,"When you people know this app is not going to work,why did u keep it online for us to download?? It useless banking with you first bank",1
2023,I love it,5
2023,Why do I need a card before being able to register on the app. That's just stupid,1
2023,Best app ever,5
2023,Good,5
2023,Awesome !!!!!!!!,5
2023,Nice,5
2023,"Am not happy with loading the account history, can't scroll back above 20 last transaction and even if you input dates to bring back previous history it doesn't work that is very lame",1
2023,Fantastic,5
2023,Can't open it on my phone,1
2023,Always replying poor network connection,1
2023,Great and easy to use,5
2023,I CAN'T SEE ANY TRANSACTIONS I DID 3DAYS AGO IS VERY VERY BAD.,1
2023,"Using your app is so fustrating,that I regret opening an account with you, have been trying to log in for month now,all o see is ""warning,request failed',what is going on,it's so annoying, using ussd is time wasting and irritating at the same time,expecially when it limits your transaction........it is so so unfair",1
2023,". Into k,l",5
2023,Sweet,5
2023,But why only last 20 transactions only very useless app💔💔💔,1
2023,Excellent App,5
2023,"I can't do transfer with this app, the ""select account to debit"" option is blank",1
2023,Its really frustrating it wont even open up,1
2023,It keeps saying verify error,1
2023,Its is showing me unable to stopped,1
2023,Best app ever!,5
2023,Nice,5
2023,Very easy to use,4
2023,It's still not responding 😠😡,1
2023,Excellent,5
2023,I'm satisfied,4
2023,It's very good and easy to use,5
2023,Good,5
2023,One of the most useless app on my phone. I cant make transfers on my phone for some days now🥺🥺,2
2023,Let me have a second try and see...,1
2023,Let check first banking,2
2023,"I've been using this app for about 2 years and it was working fine, up until this present upgrade. Whenever I try to login my details it says network failed unable to load consent..... it's really annoying",1
2023,This app is very frustrating. When I want to share a receipt it won't go through,1
2023,Useless app,1
2023,This app doesn't deserve even one star honestly,1
2023,Very impressive,5
2023,Cute,5
2023,Awesome,2
2023,Good,5
2023,Very good makes banking interesting.,4
2023,Awesome,4
2023,"I have to pray and fast each time I want to use my firstbank app. Its really frustrating using the app. It always feels like gambling. I've been trying to make a transfer for the past two hours, but the app won't open. This has to be fixed please.",1
2023,The first time in the morning,5
2023,We enjoy,5
2023,Nice,5
2023,"A,x,",2
2023,ia telling me is a rooted divice,5
2023,Awesome,4
2023,First Bank na God go punish una for this una mumu app.....oloriburuku ni gbogbo yin😡😡😡,1
2023,"I can't log into my account anymore, they are always showing me error retrieving details",1
2023,Can't login to my account for somedays now keeps saying error retrieving user details,1
2023,"This very updated is very good, thanks First Bank",5
2023,Good,5
2023,Good experience,5
2023,I know my pin transaction But it doesn't work for this application wetting happened now,1
2023,Nice App very easy to operate,4
2023,Easy,5
2023,Fantastic,5
2023,I love first bank,5
2023,Nice app 👍,5
2022,ishaq umar,4
2022,"The ad button in the app has to be revised and updated, so it can be toggled off; Not after several trials it still toggle on automatically.",1
2022,Lovely app very easy to use.,5
2022,"I am trying to download first mobile app, but I couldn't, kindly assist",5
2022,The app is given me problems I can't open the app for pass 1 week now The app is showing me that it can't be open on a Rooted device,1
2022,Nice app,5
2022,Not okay,1
2022,How can i complete transaction with OTP,1
2022,Very poor and show me that my device is rooted,1
2022,Good,4
2022,Good,4
2022,Very interesting,5
2022,Splendid,5
2022,Perfect,5
2022,Is ok i love it,5
2022,Beautiful,4
2022,Good in services,5
2022,Very fast but most times annoying when there's no good internet connection.,3
2022,Excellent,5
2022,"⭐ ⭐ ⭐ ⭐ ⭐ App works perfectly, even if I have a failed transaction, funds are automatically reversed, if there not, I call the customer service and it's resolved. If the app doesn't work for you. It works for me 😊",5
2022,How can a bank app be this bad? I've been trying to use the app for about 3weeks now. The best I can do is buy airtime. I can't transfer a dime. And you're suppose to be one of the biggest banks on the continent. Smh,1
2022,Excellent,5
2022,This app is fustrating i cant access it,1
2022,"It is very bad, whenever you put your pin, it will always Trip off, I can not even use it to process or check anything in my account, it's very disappointing.",1
2022,It's better now,5
2022,"Hello, please check your app, It only display icons no presiding texts on some sections of the app, it has been like that for months, I thought it would be addressed on the recent update 😞. But it still occuring. It's difficult navigating through, I usually guess my way around. Please check this.",2
2022,Did not download faster and stop by itself,1
2022,"Pls wot is wrong with this,it can not open anymore even with the update.work on ot cos one can not do transfer anymore",1
2022,Awesome,5
2022,Very goos,5
2022,"Worst bank app, can't access my phone bank app for almost a week now, can't open app, it's always saying network error while others banks app are working just fine on my phone 😡, can't send money or even buy airtime or make any form of transaction with phone app",1
2022,"This app very fast,easy and reliable 💯💯💯🦸🦸🦸",5
2022,I keep getting transaction unsuccessful and error processing request for the past one week now developers what's really going on with your app that we have to run to the bank every now and then please fix Ur app,5
2022,The app suddenly disappeared from my phone desktop,1
2022,"On the E-channel Complaint menu under Self Service, POS is not included and that's not okay. So customers have to get to a branch to be able to resolve problems associated with POSs. Please look into it.",3
2022,"Bad, always have issues login in on the app.",1
2022,Perfect app.,5
2022,Good applacation,5
2022,This application is nonsense app.i will soon stop banking with firstbank,1
2022,Well my concern an experience of this app is that it's so easier to do tranfers and I have not gotten any issued or transactions which are unsuccessful I rate 5*to it thanks you,1
2022,"this is the worst ever, this upgrade is not helpful at all, each time I download this app trying to open it after installed in my phone, keep showing me that the device is rooted, I was unable to use first Mobile App since I update it u guys should do something",1
2022,Great,5
2022,NEEDS MORE IMPROVEMENT,5
2022,The APP is nice,5
2022,"Awesome good graphics, easy to operate. But can't log in multiple account for some people that have multiple account",4
2022,Great,5
2022,"Pls what is this mPin, cos I don't understand why first bank app is the worst bank ever,... Do something about it, it really annoying 😡😡😡",1
2022,Very good,5
2022,This app is not upening again in my phone,2
2022,Best app,5
2022,Please let y,5
2022,why is it taking more than 30mins just to send an OTP code?,1
2022,First bank good,5
2022,Convince sake,5
2022,The application is easy to operate,2
2022,"My recent update done on 08/12/2022, is not doing well. I have been trying to use the App since yesterday night without success. I don't know if it has to do with the public holidays. Please, help me out.",3
2022,perfect,5
2022,Fast first firmed,3
2022,App does not work sometimes..,4
2022,Divice Is Rooted,5
2022,Can not use on my device,1
2022,Is not working on my phone please fixed it out,5
2022,It's just one thing I can't get my OTP on time to complete my registration,5
2022,Nice,5
2022,My experience was good thanks,5
2022,"This is worst ever bank app, I can't open my bank app whenever I want to open to do transactions. Please if you are not capable to use bank app for your customers, please is better to close down",1
2022,Work perfectly good app,5
2022,A deserved application for financial mobile transactions.,5
2022,Kindly look into account statement. There should be a detailed transaction records for all transactions including phone numbers for airtime transact. Include a way of getting e-statement,3
2022,I just love it,5
2022,I have not seen good about this app more than one week I can not see alert or message to make use of the app,5
2022,"I have an excellent experience with the app. FirstBank, keep up the good work",5
2022,"Nice app,appreciated",4
2022,This app is worse ..always writing network failure... The other version wasn't this way.,5
2022,I downloaded the app on my new device. I am having difficulty enrolling. Keeps saying it can't load consent. Shey I should not enjoy Christmas ni,2
2022,I just downloaded this app and I'm trying to transfer but I'm being asked to use otp but it's still not working it's declaring invalid otp anytime I input it.,1
2022,My first bank app keep getting struck and Always close up when ever I lauch it. Please can you find a solution to that and please make it work with my phone - VIVO Y35A.,1
2022,Excellent,5
2022,Great banking app. Easy-to-use,5
2022,Nice,1
2022,"It shows me ""rooted device"" when my device hasn't been rooted. Its sucks, i really can't log in or do operations, and this error message comes with the latest update, i never encounter that before while using the previous version.",1
2022,App is not working It's telling me the app cannot work on rooted devices. Please what's the way out?,1
2022,"Whats application ever, you can't rely on it during emergency because it will always fail to login",1
2022,First mobile app is very good applicatio and I really appreciate it very much appreciated,5
2022,Excellent,5
2022,excellently of all application and truly the first among the best.,5
2022,This app is good,5
2022,Awesome,5
2022,"First Bank that always be at the back, I have not been able to log in since last update, I think you should be able to do things right for once now",4
2022,"Fast download but Hope its will work perfect first download is not OK,",3
2022,Satisfactory !,5
2022,"This is one of the few banking app that you cannot get access to your statement of account. It will always complain that there is no email account link to the account but that is a lie. The same account get email alart from transactions and even if you visit the bank, they will confirm that email is linked to the account. Let the feature be removed if you don't want customers to use it, stop deceiving people with what you cant offer. Thanks",1
2022,Most useless app ever used. I guess first bank is anti technology,1
2022,App doesn't allow Screenshot Which is not good,2
2022,Excellent,5
2022,I had to update my review. Two star for now.,2
2022,"Worst app ever!! Self service not working. So annoying. Can't increase my transfer limit,keep getting an error that I need to visit the nearest branch or I need a hard token. What is the purpose of self service since it can't be used? What is the purpose of the app when after you email first bank they can't rectify the issue. Useless application. Very useless. I would have given a zero star if there was an option for zero.",1
2022,Very optimistic and reliable bank.,5
2022,Nice app with great interface. Always running well. Firstmobile is really intriguing,5
2022,"Tbh I'm very disappointed with the app for the lack of update. This app is far behind compared to other banking apps. You should be able to hide balance , log in dispense error problems and generate accurate bank statement from your app. C'mon it's 2022 , you guys need a good tech team.",2
2022,Good,5
2022,Fast and reliable,5
2022,Too slow,5
2022,Effective,5
2022,It's good. Feel secured.,4
2022,"Why is the app not working? Each time i try to log in, it will just go back,",1
2022,Very encouragious,1
2022,Very good,5
2022,It's quite understandable,5
2022,Deadheading to😁@.,5
2022,"This app is totally useless. Since 4mths now if I download it, I can't even login my account in it always telling me incorrect. ☹️☹️☹️☹️",1
2022,Ok,1
2022,Very Verry importany App to mr,5
2022,First Experience,5
2022,Nice app,5
2022,This app has been useless for more than three months. I have been unable to use it. A whole first bank of Nigeria with all the available technology and software engineers all over the place... Not impressive at all your score is 0/100,1
2022,You cannot get transaction reciepts for transfers made,1
2022,Excellent,5
2022,The most frustrating banking app I have ever used.,1
2022,Very good morning,5
2022,"The best bank ever,,,",5
2022,Good and reliable source of transaction,5
2022,Remove this account,5
2022,The app is very important to all Nigerian's,5
2022,"I'm enjoying it, but one thing, the deposit that I paid monthly, I can't see it, but I saw it when they taken the money money from my account, till I get back home and I will get my money and stop it, the bank lack comunicación with Nigerians outside Nigeria 🇳🇬, what a shame",3
2022,Please update your app to be capturing date and time for transactions,2
2022,Perfect....😍,5
2022,SO GOOD,5
2022,Cool just that network at times is hell,5
2022,Good,4
2022,Too good,5
2022,Exçellent,5
2022,"Thanks 👍, these is better of,",3
2022,The App is good but can be frustrating at times. It seriously need to improve because it doesn't work at times when needed,1
2022,"It stoped on friday,i dont know whats the problem",1
2022,Nice and easy to use,5
2022,Nice app,5
2022,Excellent,4
2022,"maJH t za, f ii OK",1
2022,"It doesn't send OTP code to my email,so the app is totally useless to me. I can not open the app,it says press resend and it doesn't send any thing.",1
2022,Good,3
2022,Good,5
2022,Good one,5
2022,Very good app,4
2022,Not opening,1
2022,"So far so good, its working well for me",4
2022,All I can say is that I'm okay with the app,5
2022,"""System security compromised"" The app cannot open on my Android 10mobile. It says system security is compromised, meanwhile,my software is updated.",1
2022,"The app is already available on my phone then all of a sudden I cant login anymore, I stuck with this activate this device screen and anytime I tried to activate I get a warning ""this device is already activated"".",1
2022,This current app 2.9.3 is troublesome. It doesn't usually ope n. For instance I have been trying to open it today since morning till now (7:00am to 3:38pm) yet it keeps displaying: Warning; network failure. But version 2.7 always open even with lower smartphone. Please do something immediately on this app. It's very frustrating and embarrassing. Thanks for your kindly understanding.,1
2022,"Good and excellent app, easy to operate with good network.",5
2022,Too difficult to open.,5
2022,Am really enjoying this app,5
2022,"Nice app, transactions are fast and reliable but you need to work on ur network",5
2022,"I love using this app more than usd code, this app is fast and reliable.",3
2022,Very Good Excellent and Reliable Application,5
2022,Tested and trusted,5
2022,Nonsense app I ever used. So slow.,1
2022,Awesome for me. Easy app,5
2022,Is inspirational and creative,5
2022,Very good,5
2022,Good,5
2022,App good 👍👋👋👋👋👋👋 👋👋👋👋👋👋👋👋👋👋👋👋,5
2022,"I still can't open this app even after updating to the latest version. I have complained, they said it's my network. The same network I'm writing this review with and browsing the Internet, magically becomes bad whenever I want to open this app. Please you guys shouldn't frustrate me.",2
2022,Good,5
2022,Why the app no work,5
2022,"I just updated this app , yet anytime i put my pin the app will simply shotdown . i thought the former verson was doing it . as of now my phone gionee ng5001s cant use this app. And my ipad suddenly get refused as rooted after using this app on it for over a year . i guess the only option now is to use other bank app.",1
2022,Perfect,5
2022,Great,5
2022,"The app doesn't even open ,which render the upgrade very counterproductive. As a result, it denies me access to my account and prevents me from carrying transactions. This is a NO from me and a very big shame to First Bank 😡👎",1
2022,Persistent login issues..,1
2022,The app is rooted I can't carry out any transactions again,2
2022,Very Good,5
2022,The app is not working after this upgrade.. Is this how we want to run cashless policy?,1
2022,"It very annoying when you have to use ur mastercard and verve card to register on mobile.every time ,it surpose to be a login application after you register at first same as other application. My abroad banking application is very easy to log in at any time not by using my id and ATM any time I got a new mobile. I should be able to login with my mobile number or e-mail.",1
2022,Nice,5
2022,Why show me not working in rooted device,1
2022,Nice app,5
2022,The app is fantastic,5
2022,My experience using this app in this days was very poor and embarrassing. In fact I will stop banking with first bank because of poor service delivery. The bank prevented me from using the app on my phone and no concrete solution has been given.,1
2022,Nice app,5
2022,I download the application but it's not working,5
2022,Very nice and good,5
2022,S.. pl pllll l lol lol ok lllllpl lllllpl lol all CT CT we get eo,5
2022,Goid,3
2022,Great but how do I remove an existing account and replace it with my new account,3
2022,"Please add a means to log pos dispense error, it's very essential",2
2022,Good,5
2022,My best bank,3
2022,Not a good one.. I suggest you do something about the app,2
2022,Very bad I download it 3 times asking me to download again 👎👎👎,1
2022,Mallam Zakki Sahara,3
2022,"This App is just frustrating.. It's take like forever to open this App, sometimes it worked but at times it will continue to roll and keep ones stranded especially when you trying to transfer. They should just delete this App and create another one...",1
2022,"The history aspect of the app is not robust. Nothing is seen about narration, it doesn't show the purpose you stated under narration when the transaction was done initially",3
2022,"Well I have been enjoying the app but sometimes it can be reporting error transaction and if you again it will break your heart by saying possible duplicate transactions. It's also difficult to save beneficiary account. Finally, if I request for account statement it keeps denying that I have no email link to my account of I have. Please look into these and improve the app. Thanks I remain your loyal customer.",3
2022,The app is most of the time not functioning,1
2022,Good,5
2022,Excellent,5
2022,Best Bank,3
2022,Not really Realiable,1
2022,"DEY PLAY,JUST DEY PLAY!",1
2022,Fiarly pleasant.,3
2022,Great,5
2022,"I always enjoying this service, except some few times banking network were bad.",3
2022,good,5
2022,Truely the first,5
2022,I'm try to connect this app to my phone buh it's saying network failure.,2
2022,Fantastic,5
2022,First bank is my best bank I'm using first bank over 20 years ago but only problem I have with the bank is over 2years now I'm going to the bank that my line can not transfer with USB code and they told me that i should fill form whitelist i have filled the form More than four times now they not yet do it that is only problem i have with first bank,1
2022,They should be provision for hiding your balance.,3
2022,I have been embarrased severally using this app since yesterday all intended transfers failed the response has always been NETWORK REQUEST FAILED please going forward if there is any issue from your system communicate users early enough to make alternative arrangement. Thank you!,4
2022,Cool,5
2022,"It keeps on saying transfer request failed, and when I return to dashboard I will receive debit alert then it will be like that no returning, I have lost three times money because of this, and am not happy with this bank this days, which will make me to change my mind.",1
2022,Good,5
2022,I'm giving you 5 stars because E no cost me anytin..So reciprocate and dash me money ahbeg first bank first bank🙂🙂,5
2022,Useless application. Very poor I regret download it very much useless. Very disappointing,1
2022,"The firstmobile app eases my financial transactions, its an awesome app.",5
2022,Using this has made my banking easier....,5
2022,Good,5
2022,Thanks for fixing the ads start-up issue like the previous version and very fast to login now,5
2022,"Very poor app, imagine I downloaded the app over two weeks now, I have been trying to open and register but it has been giving me Network Request Failed for the past weeks now. Kindly do something about your app it's very worst",1
2022,I opened my acc with my phone number and i deposit my money but am not able to transfer my money,1
2022,I dont get it when the app is saying that my device is rooted and can not work.,1
2022,Rooted device is not working with your app why,1
2022,Horrible!!,1
2022,Its okay fast and reliable,5
2022,One of the best bank app so far,5
2022,Perfect,5
2022,"The worst bank app ever. I cannot even open it. Always saying network error. Before then, when transaction is completed it will show error message; meanwhile one has been debited, and one cannot know as the balance remains the same even after refreshing, only for one to get debit alert later, and ones account debited. This can make one transfer money multiple times thinking its not going, not knowing it will be deducted later. Very terrible indeed. FBN please work on your app. Thank you",1
2022,"You guys should rollout better update please, this current update is wack, can't login for 3 days now,always showing ""network failed "" even with enough data and good network You guys can do better please 😏",1
2022,"This app hardly opens, they need to get good App developer to work on this their App. Very very bad App, worst banking App ever",1
2022,"I just updated the app and it won't open, how can i downgrade it to the previous version please?",4
2022,"Correct date is not displaying, for example if I transact today instead of of the date to show 12 12 2022 it will be showing another date",1
2022,"Few days ago I did an update that popped up, and after then, when ever I open the app, it closes automatically",4
2022,Keeps crashing... every time,1
2022,Worst App to ever Exist,1
2022,Terrible experience. I have not been able to download the updated version 2.9.2 in the past 5 days. I can't find it on playstore. This version keeps crashing each time I opened it.,1
2022,"Doesn't deserve a star. The app is terrible. When other bank apps are opening, this one will not open. It will frustrate you.",1
2022,Gud,5
2022,App does not launch,1
2022,I have been able to use my app for 4days now.. the customer care told me to download version 2.9.2 which is not existing on play Store..,1
2022,Fine,5
2022,The App crashes anytime I try to open jt. Android system is reporting that the app has a bug and the developer needs to release an update. I've tried clearing Cache but there's no data to clear,1
2022,"Please, where do you go for update?I went play store, it is ony showing me uninstall and open....I tried open it can't.",1
2022,Cool,5
2022,It's been nice but I couldn't give 5star because of the network issues. Please improve on that..,4
2022,"Since I upgraded, it keeps saying ""warning, network issue "". Fix this",1
2022,"No options to view my card details, only virtual cards has that access please work on it in the mobile app ASAP I guarantee 5 star ⭐ ONLY after that. I'm well satisfied with other things thanks",3
2022,Excellent,5
2022,"Worst app ever, the application stopped working for no reason, i can't login, what a shame to first bank.",1
2022,This App upgrade is a failure. It's not working,1
2022,Pls how to hide my balance in this app. We need upgraded app.,2
2022,This App was working well until recently. The updated version keeps crashing. I need to make urgent transfer. Please could you sort this out ASAP. I have only this account and i live outside Nigeria.,1
2022,Unable to login most times. It pisses me off,2
2022,Rubbish,5
2022,Currently on version 2.9.2. Not opening at all. Keeps shutting down due to a system bug. Stuck as a lot of transactions are pending. Kindly help and fix this bug.,1
2022,This is app is giving me lot of stress can't open the app because it's has bugs please release new versions Thanks,1
2022,Excellent,5
2022,I love FirstMobile app,5
2022,The app keeps crashing. For the past one week I have not been able to carry out any transaction with this app. Thank God I have other mobile apps. Kindly look into it. Thank you.,1
2022,I can't deactivated my advice and activate it with a new account why? This is so bad. Nigeria bank are always with problems please update the app,1
2022,Non.snese app mtchwew,1
2022,It's functionality is Excellent and Second to None .,5
2022,It's not opening,1
2022,Problem opening it,1
2022,It keeps crashing on start up,2
2022,It has been working fine but I don't know what went wrong now is not working,3
2022,"This new update is having serious problems, I can't open my first bank app again. First should fix this immediately because it's a very stupid update. Why this nonesense.....FBN🥺🥺🥺🥺",1
2022,Now working,3
2022,"This App has been working well but suddenly stopped opening since yesterday. It kept saying the app has a bug that needs to be fixed. Please, kindly look into it as all transactions have been kept on hold.",4
2022,This app is a big disappointment always showing warning network and it will never open I am really disappointed.,1
2022,Always having issues,2
2022,"App won't open, says there is a bug that needs fixing and I should wait till developer releases an update.",2
2022,Cool,5
2022,"First bank service is poor or should i say that they are trying to eat people' money, for every time i do two or more translations, one will be successful while the other will not but i will be debited. For over seven days now they have held my 20k and they kept telling me that they will log complain. Pls i have been stranded because its my last cash and i have family to take care of.",1
2022,"Worst application ever seen. Keep on telling me warning, communication error.",1
2022,"How will one have an app that won't open for hours, even days. Worst app of the year. Even Zenith app is still learning from you guys",1
2022,This app is now frustrating. Please you need to check what the problem is and fix it. It's so frustrating and annoying,1
2022,"The app has refused to open since the last update and it says there's a bug. I have cleared cache, but still no response",1
2022,Excellent,5
2022,This app is unreliable. It's always going on and off. There are times I'm unable to log in for weeks. Something should be done to rectify this ASAP,2
2022,The application is very nice you need to improve so we can enjoy it more than this,5
2022,"This new update is absolutely useless. Since the update, I've not been able to open it for operation. It keeps crashing and besides every transaction alert is always duplicated. It's shameful and disappointing. I've been reading most comments yet fbn had refused to respond to any of the comments. They'd left we customers to our faith. How are the mighty fallen. Does it mean an institution of fbn couldn't afford competent developers? SHAME.",1
2022,"I've not been able to use the app for days now. Once clicked, it tips off without opening at all.. I simple cannot understand what's going on..",1
2022,"Since I updated to the latest version, I have not been able to open the app. The error message is that there is a bug from the developer",1
2022,"Pls upgrad pls , i am tried of first wahala. They are last now not first, they upgrad their app to point ,that we don't need to go bank for complain , let first bank learn from plampay , kuda, opay, small time new generation will face then out if they are not coming up with easy way of runing banking system .",1
2022,I'm impressed about the application and the application is very good,5
2022,App auto updated and I can't even access again.. Shut down immediately it tries to open,1
2022,Bullshilt app,1
2022,Takes forever to get into the latest version of the app as at today 08/dec/22,1
2022,Fine it different to use in terms of transfer and the sluggish uploading recipe and others is so so annoying,1
2022,"It's a fantastic app. It has indeed made my life easy. What more, i can virtually make any transaction anywhere & at anytime. Thank you First Bank Nigeria. But recently i've noticed some limitations compared to some other newer bank apps, e.g, this app is unable to hide customers account balance, assuming he is using it in the public & doesn't want 3rd parties to see his balance; then, if a transaction fails, one should be able to lodge a complaint from the app without coming to the bank.",5
2022,Terrible App. Keeps crashing.,1
2022,Thus app has creshed and stopped working since yesterday. Developers are supposed to be checking regularly to know the state of the app. Its really annoying that I can't do transactions since yesterday.,1
2022,What is wrong with your app? The app is not opening again.,4
2022,"Why is it that your app crashes on my device every time I try to login after I updated? Please, look into this. Thanks.",1
2022,Bad application not always going through,1
2022,After the recent update. The app keeps on crashing on my Samsung Galaxy A71. Fix this please because I can't transact now.,4
2022,I just noticed that I can't open the app anymore. What is happening? Can it be resolved soonest? The app isn't opening as of today and no update at the moment.,3
2022,The app has been working fine until today. It keeps crashing each time I try to open it. The app has bug that's preventing it from opening. Please fix this asap.,1
2022,App not opening,1
2022,Very interesting,1
2022,Not opening at all,1
2022,The app all of a sudden doesn't open anymore and keeps crashing,3
2022,I couldn't open my online banking,1
2022,An ok app. But erratic and does not open sometimes.,3
2022,Great app,4
2022,"By now, these banking apps should accommodate complaints of declined transactions that debit one's account. One should not have the inconvenience of going to the bank physically, to lodge the complaint. This is the age of technology, and not only the customer would be relieved of the hassle of getting to and from the bank, and having to queue - such a time waste - but it would free up the work load on bank staff, too - it's a no-brainer! Our banks & their apps are NOT customer friendly at all!",2
2022,I have not been able to open my app for the past 1week it's saying it has bug....please what should i do,1
2022,System lagging,1
2022,"I have been trying to login to the app since yesterday, its not even opening for me to login. My phone keeps saying the app has a bug that needs fixing by the developer. I tried again this morning the same issue. I uninstall the app and I have been trying to install it again without success. What's going on with the app Firstbank? My transactions are delayed.",1
2022,No stress so easy to send money,5
2022,Its a greatvand relieable,5
2022,"Horrible. After the update 2 days ago. It stopped opening and keeps crashing and displaying white screen, something it never did before. Most frustrating I'm very pissed",1
2022,Exemptionally good,5
2022,"i updated my firstmobile app on march 26, since then the app is not responding on my INFINIX PHONE ANDROID 5.1 version, please check it out, thank",3
2022,App stopped working after a while,1
2022,The first bank mobile app is misbehaving lately. Am even contemplating uninstalling the app. I can't rate you more than 2 star. There is need to do an improvement to the app.,2
2022,"I'm being charge if i do transfer with this app, i don't like it. I'm not happy",1
2022,This app is totally useless if it can't work on rooted phones. It doesn't concern you if one's phone is rooted.,1
2022,Nice,5
2022,"The app not opening I intend to make urgent transactions but it's not opening, I need hel",1
2022,Honestly this app is frustrating. For weeks now it has practically refused to open. Always saying warning. Lost internet connection. But other apps on the same phone are working perfectly well except First mobile. Please this should be rectified with immediate effect.,1
2022,Forcing adds on innocent customers even after dumping their hard earned money with you. NONSENSE!!!,1
2022,Very effective and quite Okay.,5
2022,"After suffering to get my Mastercard only for you guys not to allow someone to purchase items online, please what is essence of your bank issuing a Mastercard?",1
2022,Since after the update of this app? Its been a mess. I cant open the app again. I cant send money out. The updated version as a mistake n a mess. Plz I.T team fix that mess. & the ussd is even not connecting . is it ur server dat is down or wat?,1
2022,So good,5
2022,App is not responding,1
2022,"It just get updates now ,and my Firstmobile app is not working ,to open the app is difficult",4
2022,"I just updated this app yesterday, and since then it crashes as I try open it. I've not been able to use the app. What do I do?",1
2022,This app is really getting on my nerves and i don't like it. I can't login because of mpin and i keep putting same mpin i've been using! This app is so annoying!!!,1
2022,Fantastic,5
2022,Doesn't start up since I updated it today. Thought updates make things better not horrible. This is definitely the last update I will run on this app. Imagine the embarrassing it has caused me today.,1
2022,"This app is so useless,I downloaded & can't open the app up until now. Developer is so useless,if it's possible I give 0 star.",1
2022,Why is your app not opening,2
2022,"After updating, can't even open the app because it has a bug....try wns fix this problem.",1
2022,After the recent update the app don't longer open again,2
2022,Delay in receiveing alart,2
2022,The latest version I just installed is not opening,1
2022,Easy to access,5
2022,"The App Not Opening at all after the recent Update, if you are not update it don't update it until they fix it",1
2022,"To generate receipt through self service option is prove abortive. It being 3 days, I was trying to generate receipt is terrible. What can I do?",4
2022,Not working fine,1
2022,Please fix the problem. App doesn't open again,1
2022,My app keeps shutting down each time I try to open. It started just after I updated the app yesterday.  There are lots of business transactions that I could not execute because of this. I hope this would be resolved as soon as possible.  Thanks,3
2022,"The old used to open but slow, so I thought to upgrade it to the new one for better service, but the new open isn't opening at all. DOWNGRADE.",5
2022,Excellent,5
2022,"Your new app is trash, try and work on it I can't open the app it keeps going back. Very annoying. Your new updated app doesn't deserve any star but I can't post my comment without rating.",1
2022,Bad updates.. app crashed cant be open.. even after uninstall and re-downloaded yet not working,1
2022,I love this app so much...,4
2022,Ok,5
2022,Very good,5
2022,"It's really worrisome, that a bank as yours can't release a stable mobile application that your customers depend on to do business. I only just updated the app and since then I can't even open the Application. Total nonsense and under performing set of individuals. Who releases a dysfunctional app update to the public for use. U could have maintained a working version rather than release a buggy version, worse of all, the app returns an error that this has a bug and cannot open- Just Imagine !",1
2022,Not working on my phone. Xiaomi Note 11 Android 12,1
2022,It is nice. But after updating today it began to malfunction. I don't understand why it's behaving like that. Because it's not opening for me.,4
2022,My first bank his not working and I use it yesterday evening but now if I want to press it I doesn't work,2
2022,My first,5
2022,"App is failing to load. I even uninstalled it and installed again, and it tries to open the splash screen only to shut down?!! . I am trying to pay workers and they believe I am lying to them. I wonder when First bank will get thier act in order",2
2022,It's okay,5
2022,"Can't open the app, it's saying it has a bug",1
2022,Irresponsible.. so unreliable right now the app is claiming to have a bug.. have cleared cache numerous times... if not for relationship with friends and family working with @FBN no way will I bank here...,2
2022,After the recent update the app is not opening anymore,1
2022,App keeps crashing... error message says the app has a bug that makes it to crash. Android 12 Samsung,1
2022,The new version 2.9.2 has a bug which is forcing the app to close imidiately. Kindly fix it. I just updated the app now and I have not been able to open it.,1
2022,"Pls what is the problem with your app, i just updated the app and its not opening again... The app won't open.. am regretting the update i did.. pls try to fix the issue ASAP.",1
2022,"App not working after update, it keeps closing when you try to open it",3
2022,The apk is keeping me stopped since I updated to the latest version,1
2022,Good,5
2022,"Was a very useful app, until I updated today. Now the app does not launch anymore. The error message, on attempted launch, is that the app has bugs.",3
2022,Very good,5
2022,"After upgrading my app to latest version, it's not opening any more",1
2022,Currently crashes (not opening at all.,3
2022,Is not don for me,1
2022,x aAhvd,4
2022,Good,5
2022,Good,5
2022,This one of the fake app I cant even transfer All about the app is warning😡😡😡😡,1
2022,This app is really really acting up,1
2022,"You can't take transaction screenshots. The ""disable ads"" button does not effect any change. App can be annoying many times",2
2022,This is definitely the worst mobile app I've ever used. It has refused to open for over a month now. I don't just know why first bank is offering this poor services.,1
2022,Very bad mobile banking app! Just wasting my time for no reason. Abeg first Bank should just work on this app. Even 1 star is too much to be awarded to this frustrating app.,1
2022,"Man down! Man down!! I repeat, man down!!! I still can't wrap my head around the fact that such a great bank as Firstbank would have its app down, not functioning properly for months and have not done anything about it. Firstbank remains my best commercial bank. But, the ""shegeh"" that this their app has been showing person is not encouraging..",1
2022,We should be able to save a transaction receipt anytime. Kindly look into this.,4
2022,"Worst app ever, a total time waster. I thought it was bad then I upgraded now it's just sitting there looking at me won't even open",1
2022,"Hummmmm, Better!",4
2022,I love it,4
2022,"Unable to register on a new phone, bank app wasn't opening before on previous phone and it's not registring on the new phone, so annoying 🤦🏻‍♂️",1
2022,"Worst app, always "" warning lost of connection "" when it will be connected? First Bank is better you review the software,",1
2022,"Please I would like if someone can hide his/her account balance such as other bank mobile app does. That's the only thing I guess you should consider now, as every other things are okay.",4
2022,I can't register my account on the app it keeps saying no connected to data system,1
2022,I am not able to generate receipt for previous transfers even using the self service function isn't working,1
2022,It's okay,5
2022,"Very bad! Very delay in operation and over consuming data , mostimes it brings error on every attempt. It's better they give it to another developer",2
2022,"I opened my account about 3 weeks ago and I was given ATM the same day only to realise that the ATM does not work for anything including ATM machine, pos, and even the ussd is working for me, please I hope to get a reply as soon as possible.",1
2022,Useless and annoying app,1
2022,"The app developers faulted this app, the slightest interruption in network will land at the blue screen of death. You won't use the app until you uninstall and reinstall. First bank, is first at frustrating customers. It's well.",1
2022,"Very useless app, useless bank and useless staffs. They are not even ready to improve. Everybody should just close their account and move to another bank",1
2022,Absolutely okay,5
2022,"Worst app ever, it never open in case of emergency",1
2022,"Very Good among the others, I never had bad experience with the app before",5
2022,Great app,4
2022,My app isn't working it's just hanging and it's so frustrating i even upgraded my app thinking it's because of that and i can no longer access my account please 😭 try and do something about it 🙏....,1
2022,So much charges everyday,2
2022,Excellent,5
2022,Bad,1
2022,Great 😃👍,5
2022,I once rated this app high with 5 stars but after awhile the misfunctions made me very angry to even continue using it. Once deleted and install again it's as brand new phone but it's taking you backwards from where you stop... This mobile banking app need serious and fast upgrade!,2
2022,this is the most unfortunate bank in Nigeria... return my money!,1
2022,Stupid app. Can't even download reciept or transactional history. Such a shame. Deserve zero rating mtchewwwwwwww,1
2022,"I cannot make any transactions after I deposited some money, I have been trying to debit the money I added but it keeps saying switch on account but my account is on. Just tired and frustrated.",1
2022,It has been a best experience I have ever had.,5
2022,Excellent,5
2022,I like this application,5
2022,It good,5
2022,Good but the charges is too much pls work on this,5
2022,Very slow,1
2022,Best,5
2022,rubbosh,1
2022,"A very frustrating app! It wouldn't open! Always saying network request error. Can't even rely on it for an urgent transaction. A complete failure so annoying. First Bank, you should fix this ASAP. You are putting a lot of users in trouble",1
2022,But to be sincerely speaking this is totally rubbish how could customers will be calling u and u refuse to pick up the call while wasting someone credit rubbish stupid bank I regret banking with you,1
2022,Excellent,5
2022,Excellent,5
2022,Nice and accurate,5
2022,Fair,5
2022,Simple and awesome to use! It's transaction made simple.,5
2022,Am giving only one star Won't even log me in keeps telling me to add title after I've added title. Bad experience. Thank God am a new customer. Won't even bother to open an account. Can't imagine what will happen if I eventually save with them...,1
2022,"Very useless app, when you minimize, to check ur message, it starts all over again. I have never app that frequently ask for otp in every transaction...FBN please upgrade",1
2022,Nice,5
2022,"Doesn't work, total waste of time and effort...",1
2022,"Awesome, great app",5
2022,Why can't I select my account for a transaction? It's not even displaying the option. Please fix this bug asap,1
2022,Good and easy app to use.,5
2022,It worked for like 3 months n since yesterday 29/11/20 it have refused to open only saying network request failed....I have about 30GB other apps are opening but the app is messing up,1
2022,The app is too slow,2
2022,It is always difficult to open and It takes longer time to load.,2
2022,"Very bad, can't make use of it. It's not well functional.",1
2022,Incredible So simple,5
2022,Excited,5
2022,"Not reliable. The app cannot be trusted, especially when one needs to quickly do a transaction. So frustrating a banking app...",1
2022,Satisfactory,5
2022,"I downloaded the app on My phone severally But am unable to login It doesn't ever open It keep telling me whenever I entered my card number that "" warning! Invalid card number"" And have cross check Times without number to check where I put wrong digit",1
2022,Nice and very fast app,5
2022,Very easy,5
2022,This latest update is just rubbish You will be debited even when is writing transfer unsuccessful and u won't be able to screenshot so to clear yourself wherever you transfer money to This app has made me lose alot of money Pls kindly FIX IT,1
2022,This is the worse bank app ever. I tried using it to open an account but it keep saying network error. I'm tired. I didn't even want to open an account with first bank. Just that my only means of getting my salary from my company is through first bank. They should seriously work on this app. It's bad that a bank app is getting this kind of reviews.,1
2022,Awesome experience! 👍,5
2022,"I have always been an advocate for firstbank app, but this recent update is a mess, it's either, it says processing error when trying to print out receipt of a recent transaction or it says unexpected error occur while trying to run a transfer and worse is that any transfer that fails and is reversed, does not include the charges for the transfer, also, one cannot screenshots his or her transaction from the app like before. This is not good at all",1
2022,"You guys really need to improve. How can one be battling to log on to mobile app for a week now? It's so annoying that one cannot access his funds when need be. I keep getting ""network request fail almost every day now. Please go and learn from GTBank.",1
2022,"I dont seems to understand dis app, i just changed my device and i was trying to register the device for app ,it kept on telling me i have reached maximum device of ten ,so dt means i cant register the new device with it or wat oo",1
2022,Very good,5
2022,The app is great,5
2022,Nice app,5
2022,"As a user of first bank,with frequent transaction we need loans,u didn't provide loan for us only salary people u provide d loan for pls check it out",1
2022,Very good,5
2022,"For goodness sake, the developer of this app or the management should make the app to allow SCREENSHOT. Whether I want screenshot of not should be the user's decision.",1
2022,This app is so worst please don't download it you can only send money to it you can't transfer 🤦🏼‍♀️,1
2022,"One of the worst bank apps of all time, 1000 years behind others. You make a transfer and have to wait for a century for First Bank to show it on their infuriating app! 🤦🏾‍♂️😡 Why not just scrap the app if you can't make it do something as simple as showing you money you transferred into your rotten First Bank account? 😡😡😡😡😡😡😡😡",1
2022,This app is rubbish before when I Danwloaded the app it was working perfectly until now. that i updated the new version everything stopped working the worst part of it is that i can't even login 😭😭,1
2022,"I can't access my transaction history, I can't screenshot from the account either",1
2022,Good,5
2022,Is working fine before until i updated it everything turns upside down is no more opening for me,1
2022,So easy and fast to use.,5
2022,Good,5
2022,Muazuhamman,5
2022,The app is annoying. I can't get past the first stage of registration! It keeps rejecting my request.,1
2022,Best app ever 😜 that I can't imagine... Only when network is bad that gives error,5
2022,Rigid. One phone cannot access multiple account.,1
2022,Can you please provide where an individual can hide his amount in the App.Because it is somehow doesnt have a privacy and concerning the last update it is showing Advert anytime you logging into the App which Is considered as irrelevant..Provide where we can hide our balance for security issues.Thank You!!!,3
2022,Why does first mobile does not allow screen shot,2
2022,"Since I downloaded this app, I haven't been able to do any transaction on it. Whenever I get to account to be debited, it's always blank and won't be able to continue with the transaction. For more than two days now, I am stocked. Please help resolve this issue fast.",2
2022,Why enaira service is always not available in this update?,3
2022,Why can't you tell us we can't make any transaction without bvn,1
2022,Good,5
2022,Showing me Can't install rooted/jailbreak device,1
2022,"I have no idea what the matter is. It was working fine a few days ago. All of a sudden it stopped. Anytime I try to log in, it says ""warning, network error occurred"". I have not been able to make a single transaction for days. Please work on this. It's becoming very annoying.",1
2022,"First bank, God will put you to shame and delay your blessings. First bank, As you waste my precious time today, your star will fall and break into pieces. So shall it be 👌🏼 Awon oloriburuku bank",1
2022,So easy to work with,3
2022,Love it,5
2022,Most times the app will never open when you one is need to use it. Please this issue should seriously be look into. it is very embarrassing and disappointing Please.,1
2022,Good,5
2022,"To firstbank, Pls treat urgently, the re-occuring case of your bank application not been able to log in or out is getting too much. A bank of high reputation and brand been in existence for a long time cannot have a consistent world class mobile application. Its a shame. I cant even rely on my first bank app to pay any bills anywhere because i will always be disappointed, i have to use another bank app. This is a big shame to the name of the bank and the brand.",1
2022,Annoying,1
2022,Wonderful and good,5
2022,Perfect.....u need to give it a try,5
2022,This App is very very frustrating honestly imagine in a whole day you won't have access to login telling me each time I want to long in to check network connection.,1
2022,Very nice application,5
2022,"Not only difficult to download but so difficult to access. Needs lots of improvements,.",2
2022,I like,5
2022,The app doesn't open even after I updated it,1
2022,Too poor. You guys should rectify this problem. Always saying network kiniko kiniko,1
2022,The worst mobile app. Very frustrating.,1
2022,"This app would have been good but all of sudden I can't login to the app again for the past three days, even when I uninstall it and reinstall again I can't still login please find solution to it because it's very frustrating",1
2022,Worst banking app so far,1
2022,Great and beauful,5
2022,Interesting,4
2022,Good 100,1
2022,"I don't know what's going on with my app since when I changed my device, it's telling me that I can't access the app for that my phone is broken or something i don't really understand why please help",1
2022,Good,3
2022,I like this app,5
2022,Very much nice,4
2022,"For almost a week now i can't do any transaction just because i updated my app, until i go to bank to renew my ATM card.",4
2022,I love it,4
2022,OTP not sent. No facility to recover deleted account.,3
2022,Worst banking app ever. For the past two days I haven't been able to use it to transfer any money.,2
2022,Nice,5
2022,I like it okay,5
2022,"It worked fine for like about three months. Then it refuses to open anymore. Each time I try to use it, it will tell me ""warning, network request failed"". I will check my connection, it's 4g and all other apps are working fine. It's very embarrassing especially if u rely on it to execute urgent transactions. It opens by chance! I never had this problem with the previous version...",1
2022,Trust and reliable app,5
2022,"I JUST WANT TO SAY I REGRET USING FB MOBILE APP. I GIVE ZERO STAR. GO AND LEARN THIS INTERNET BANKING VERY WELL. TWO DAYS I HAVE NOT BE ABLE TO DO ANYTHING WITH MY ACCOUNT BECAUSE OF MOBILE APP, YOU GUYS MOST BE CRAZE, I'LL SWEAR FOR YOU PEOPLE IF NOTHING IS DONE ABOUT IT.",2
2022,"Honestly they should end this first bank .... Or they should change there name to last bank . This app is so frustrating , I needed to do a transaction asap and here I am over 4 hours I couldn't login to my mobile app .... I still went to update the app and it's get worse 😔",1
2022,Having network issues 60 percent of the time. Really frustrating,1
2022,Is more faster than others,5
2022,The app is not opening today,3
2022,Excellent,5
2022,It keeps dissapointing at times you need it most.,1
2022,Excellent service,5
2022,"Can we just Login / Activate Device, without using ATM card , and also transactions receipt should be able to be access (downloaded) anytime , not only after the transaction procedure alone. …………… please fix 🤗",2
2022,It's ok 👍,5
2022,Excellent,5
2022,Anytime I log on to this app I keep on getting ''network request error'' And besides from subsequent reviews it seems the developers are carefree with what people write and try to profer solutions where necessary. Am totally disappointed.,1
2022,This app is not working in my phone why,5
2022,Please just upgrade this bank app,3
2022,"This app works for me perfectly but the only gray area I am having issue with it is that there is no provision to add new account to an existing account in the app. In other words, if you have 2 accounts (savings & current) the same bank, it's impossible to manage the accounts on same app using one mobile device. Workaround this wonderful app and include that feature (add new account) in your next update.",4
2022,Poor,1
2022,I'm trying to open am account but it doesn't reach the end When I try to upload a picture as required it'll restart. So I don't know a way out I thought I can just open the account and then go to the bank later on for card.,1
2022,Am a crypto currency manager and marketer I was robbed on Lagos highway they took my I phone 7 plus am a digital designer and developer of internet connection am udeogaranya fidelis uzorchukwu all my account bank account was changed by Uba workers and I track it it with obo davido am exclusive boy para I'm an army and a economy supporter for Nigeria but they blocking my DREAM THAT HAVE COME TRUE AM THE BOY IN THE SUN AND MOON FEDERAL USA ARMY HIGH COURT TO COME TO MY HELP AM PLEADING BEFORE ❌,5
2022,Fast app for transportation,5
2022,It's awesome using this mobile app,5
2022,Good app,5
2022,Very good,5
2022,"First bank Agbarho Ughelli north delta state Nigeria really need Government to checkmate, this particular branch need to be close down reason are so many but am going to make it short, first 6 ATM machine only one is paying Saturday and Sunday no money at the ATM at all, they claim they don't transfer cash less than 200k at the bank that you should use your ATM card to do the transfer at the ATM machine which I did since last week up till now the person I sent the money hasn't received it my",1
2022,Getting poorer everyday,3
2022,This is great keep it up,5
2022,Network issue,1
2022,Good,5
2022,I charge my phone and downloaded the app to activate the new phone l keep getting error verifying the card.l have tried and tried and tried to no avail.Prior to now l have noticed of late for the app to login me in it takes forever and then to perform transactions on the app it is something else. UPDATE I was able to activate my new phone but l am unable to share or download transaction receipts,1
2022,Very good,4
2022,Worst App ever,1
2022,No joy,1
2022,Worst app ever,1
2022,It's always giving no network prompt message when trying to log in even when all other apps are functioning fine and there is good network service.,1
2022,Very good,5
2022,Fix your app. It's quite disgraceful for a bank as yours,1
2022,"The most unreliable bank app ever, for days this bank app wont open, i regretted updating this bank app. Please help us the app is frustrating",1
2022,The app is no more working why?,1
2022,"A very useless app that does not login when the user wants to, both the software developer and the first bank manager should be arrested and put to jail. Thank you.",1
2022,Keeps saying request processing error. Right now is error verifying card. The same card i just registered with sportybet app😬😠😠,1
2022,Always not opening This app is so annoying,1
2022,"Worst app ever, I've updated this app for more than a week now and I've been unable to use it. It doesn't open just stand still while loading forever.",1
2022,Great.,4
2022,History can do not display transactions details in a provable format.,1
2022,"I haven't been able to open this app for almost a week now. USSD isn't working either, so my money is just locked in. There are other times when it could open, you will make a transaction it will show you the transaction failed but still go ahead to debit you and sometimes you won't even know you were debited till you run the transaction twice. Must everything with Nigeria be so tiring and inefficient? Na wa o",1
2022,Just the worst app I have ever installed,1
2022,This app is so frustrating. The app don't want to open.... I have been trying it for more than 2months now and am still facing the same challenge...i have installed this app several times but still it's not working.,1
2022,"The mobile app has refuse to open for weeks now,what is really going on😡😡😡😡",1
2022,"This app should be ban..first bank should be closed down because, they keep debiting me of my money and won't send my my statement of result! I regret me choosing first bank",1
2022,"After updating the app, I still can't loggin to my account, why? It's showing error message read as 'Warning Request Processing Error' pls check and review possible errors affecting it... Thank you",2
2022,"I can't even get my token , which type of mobile app is these",1
2022,This app is rubbish and annoying. The update is just too useless. I have been trying to open my account. It's just saying something about service. The developer of this app is really Dumb and Amateur to my liking. Everything about this new update and app it's self is Rubbish. I give it a Zero star.,1
2022,"Terrible most of the time. Keeps going in circles then shows network error. Please you guys should come up with a better app, thanks.",2
2022,I just downloaded the app and it asking me for mlog pin which I have never used the app before,1
2022,Forgot my mpin and it's been hard getting it back,1
2022,Great experience,5
2022,This app is very useless I can't make any transactions it shows invalid pin or possible duplicate transactions,1
2022,"A very bad, frustrating, and useless banking app. No updates, no new features. Applications slow and transactions fail almost all the time.",1
2022,"this app is rubbish, it keep on saying there is something wrong with your connection, Even when other apps are working.",1
2022,Keeps saying error processing - doesn't open,1
2022,"The best app, i love it",5
2022,"It's ok but kind of sluggish especially when u do interbank transfer, sometime u it just won't come up for days, currently am not able to access the app to do any transfer Now it's even worse at the moment I can't use the app for nearly a week now, what a shame",1
2022,This app is a mess. Clicking a beneficiary on Favourite shots down the app. It needs to be completely redesigned and those glitches fixed.,2
2022,I'm using u,4
2022,Worst am tired of it,1
2022,Been best bank ever,4
2022,Worst Mobile Bank App Ever Always saying Network request failed even when your network is perfectly fine and every other app opens,1
2022,Cant intall the app And if i did can not open,4
2022,Showing too much of ads.,1
2022,This is the worst banking apps,1
2022,The mobile app get telling me to check my network.... I can't even carry out any transaction if not through pos while i have the app on my phone... It very bad using first Bank.,1
2022,The app is nice and easy to use,5
2022,"I have known it to be an helpful app that reduces stress but it is so unfortunate to see how it malfuntion nowadays ..., I do not feel safe with the app anymore because I can not even access the account anytime I wish Who knows maybe it has been hacked ! I do not trust my banking system anymore. . Someone sent me money about 32 min ago and I am yet to see the money in my bank app ... I will not recommend this bank to anybody let alone the app ..it s*cks...😡",1
2022,"This app is so frustrating most of the time, always saying request processing error or check your network connection even when you have full network. I don't know what to do because the issue is frustrating my business transaction.",3
2022,"Terrible. The app will not open most times, and will not accept transactions to many banks. Transferring money to other banks is a hercullian task.",2
2022,The app is so difficult to use... Always having network issues... I will have to try logging in over 10 times before I can login successfully 😭😭😭 it is really frustrating,1
2022,Kuda is Even better than this pile of rubbish in the form of a Banking App😒,1
2022,Poor,1
2022,I have been off network for days.l can't even get to reconnect it and that means l can't do any transaction,1
2022,Best bank,2
2022,The First Bank mobile app does not open when someone needs it anymore.,1
2022,"The app is great, but not the best there is, there should be a feature to be able to get receipt for an old transaction for reference sake not only after the transaction was done immediately .",4
2022,"Very poor app, can't even login",1
2022,I have tried to reactivate it after resetting my phone but to no avail . It's shows device not found.,3
2022,Very bad,1
2022,very very slow. App,1
2022,You guys should make it more stylesheet,3
2022,Amazing,5
2022,I really Enjoy the App,5
2022,So worst,1
2022,How can we be experiencing difficulty login into our mobile bank app for couple of months yet still no resolution.No update since June till present! This is terrible 💯,1
2022,Cool Easy to use,5
2022,This is the worse app ever....I can't login to the app,1
2022,Cool,5
2022,Very bad experience with the download. Please I can't tell others. Thanks,1
2022,Best app ever,4
2022,"I don't have a card, can't I use this without my a card???",1
2022,Worse digital app,1
2022,"This app, on it's days, it's one of the fastest, but on other days, there is no other worse app compare to it. Very useless and unreliable app.",1
2022,Still I upgraded the app I've not been able to effect any transaction. And it has given me a bad image.,1
2022,I Can't screen shot why?,2
2022,I hate this app e alwas take me out of d app anytime am trying to activate it,1
2022,This version does not open most of time,2
2022,"Smooth and reliable when you are in great need of it;and if there is going to be network issues, one is informed before hand..... First bank, first in all they do....",5
2022,Most stupid banking app on earth,1
2022,"The App is OK but the reason I give it 2 star is that you can't change your name to other person on behalf of whom the money is sending to receiver even if the narration is written in other person name, the receiver will only see the account's name therefore, I suggest provision of such function that a sender can send the money in the name of the person sending the money to the receiver. Anonymous button",2
2022,App is no longer opening,1
2022,Good,5
2022,I've previously open the app for someone with my device now I want to use it by my self for the first time with thesame device but I'm not allowed to do that asking for previous account mpin,2
2022,"Takes forever to login, why?!",1
2022,Good,5
2022,Excellent,5
2022,Useless unlike before,2
2022,I thought UBA had a bad app but here is the worst of them all. Won't even let me login with my mpin or at least let me get a new one. First you take my money whenever I want to recharge airtime for myself without giving me the airtime now this??,1
2022,Good app ever,5
2022,"Is nice and alright but don't know why I can't access the app anymore,I can't login this days..pls rectify it..thanks",3
2022,"This app is great and Impressive, But it does not support Screen shot, and that has make it the less app to be... pls work on the Screen Shot, Sometimes it's an evidence for us to show that we did a transaction to our customer's. I just have to Uninstall it, because at this time it's not more useful, if the app doesn't allow screen shot...",1
2022,Over a week have been trying to login to this app but not allowing is so annoying I have disconnected it and connected it back but still having the same issues please kindly fix the problem,1
2022,Splendit,5
2022,Very very reliable!,5
2022,"So useless, that one cannot switch accounts to login in to another, doesnt allow multi users",1
2022,Does open on my phone,1
2022,Does it mean that the owner of this app has not discovered that it has not been working for some months now?,1
2022,very good app and else to use 👍,5
2022,Worst App so far.,1
2022,Very poor service,2
2022,"I swear First Bank is the stupidest bank in Nigeria, they have very poor service 😒. I regret having account with you.",1
2022,good app,5
2022,"Please, you need to improve on your exerçises. Down time indeed.",2
2022,Nonsense app!,1
2022,Useless.,1
2022,"Always try to put into consideration the possible negative effects of your upgrades on older OS not just flow with the current OS. This update has aot of issues. 1. I tried disablin' the ads but it won't turn off — and a dashboard with uncontrollable ads, that's a terrible idea. 2. Beneficiary [other banks] won't load at some times. 3. My internet works fine on every other app but first mobile takes ages. 4. The receipt generation didn't work when I tried it. 5. And lots of bugs issues. ...etc",1
2022,This update is not opening in my phone,1
2022,This app is too disappointing Firstbank should do something about it,1
2022,Excellent,5
2022,It's so bad. Most of d time it tells me d app can not be up rated,1
2022,"I can't open my app. It doesn't pass the login page....it keeps rolling and rolling, and that's it...been experiencing this issue for a couple of days now",2
2022,wow 😦😳 fun and trustworthy,1
2022,I have not able to access the App for the past 2 days. I couldn't make very important transactions. Very frustrating 😕,1
2022,"This app is so frustrating and unreliable. Can't login sometimes, can't do transactions at other times",1
2022,The most unreliable banking app. Accumulative downtime is far more than when it actually works. Turned off adverts but still shows add one I go in...,1
2022,This app was helpful,2
2022,Worst app. Please improve,1
2022,I dont even know what is happen whit this app i have been on it since morning without downloading any problem?,1
2022,"Can't transfer, cannot check account balance for over Two months now. Very devastating to have this app on my phone.",1
2022,I love the apps,5
2022,"After updating on 8th November 2022, I can't access it up to this moment. Very annoying! Those incharge kindly do the needful.",1
2022,Is not opening,2
2022,Excellent,5
2022,Not working,1
2022,Something is wrong with this cabbage,1
2022,Fantastic to the fullest,5
2022,"Why i borrow 10000 naira 4 days back to repay back ending of this month, i just received money just now, you nonsense people deduct the money from my account,on 4 this month i borrow money this month, i received money, immediately i received alert from first Bank that i have paid back back my loan, this is very big nonsense you people's are doing, you people's have deduct my money again, our agreement is ending of this month,",5
2022,Bad,1
2022,"Very silly app , always having network issues even when other app are working, and always debiting without giving room for receipt. Fix it",1
2022,Hes,5
2022,"This app is de best,very clear and understandable",3
2022,It's very useful to the people,1
2022,You keep disturbing us with your ad after login. Your show ad after login setting is not working. Who your ad help?,1
2022,1) Show ad after login toggle is not functional it it always On Inrespective of the state 2) Generate statement is not working 3) Generate receipt is not functional Firstbank this app is poor,1
2022,"App is always non- functional when the need arises. Always ""network issues"". I have other banking apps that logs in seamlessly.",1
2022,I could not register another account on this app it keeps showing previous account and I have reinstalled the app more than thrice,1
2022,cool,5
2022,Excellent,5
2022,Good,5
2022,"I experience lots of down time on this app... after entering my login pin, it rolls and rolls and rolls...but doesn't login. This gives me the impression the app is unreliable. Initially I thought it was poor internet connection but open other bank apps and they work. Even if there's a downtime due to ongoing update at least a pop up message should be sent prior to that... other apps do this. That way someone won't be stranded.",2
2022,Very satisfying,4
2022,"Near perfect app. But there should be room for download of receipts on later days and not just limited to immediately after concluding a transaction as it is concurrently. Other apps allow for download of receipts for past successful transactions. Please, add that feature",4
2022,"For some months now, I can't open and use my firstmobile app. I would have preferred any rate less than one. The app is actually no more working.",1
2022,Unable to download,5
2022,Satisfied and OK,5
2022,USELESS APP UPDATED VERSION. I wish I could give a Zero star rating!,1
2022,This app recently started misbehaving. Alwsys showing Network request failed,2
2022,Excellent but can't find my bvn on the dashboard,4
2022,This app is trash... App won't open for a whole day. why will you create an app that doesn't work?,1
2022,"This App works during weekdays but frustrates like hell on weekends. Why will it repeatedly say ""network request failed"" when there's sufficient data on the Phone? I've not been able to log in for almost 24 hours. The Admins of this App hardly respond,and when they do, they request users to send emails that doesn't solve the query. This is bad.",1
2022,Don't know why I can't download the app any more I even tried it on other phones still the same thing it complaining about,1
2022,"Someone can't screen shot on the mobile bank app on his/her android device? It's really frustrating 😤😡. Now I need it for prove I can't screen it, please work on that. thank you!",3
2022,Bad mobile app you have to do something to this,1
2022,"Bad experience,the app is nothing but arrant nonsense,i found it difficult to select the account I'm transfering from.",1
2022,Please help me I want to link up my second account on this mobile app.,4
2022,So absolutely splendid,5
2022,"I just noticed now that every time I log into the app. My savings account balance pops out. Before now, it was my current account balance that shows on the dashboard. I'm always around people & I do not want people knowing how much I have saved. Kindly reverse this new system and ensure that my current account balance is the default account balance on my dashboard. Also is there a way to hide my account balance while I'm on the dashboard view like my other accounts with other banks?",1
2022,"The app is ok, my only challenge is the enaira compatibility,I can't use enaira on the app",1
2022,"I can't even use this app will MTN line, but it works very well with others network",1
2022,Most useless app in the world,1
2022,Nice app. I'm just enjoying it.,3
2022,The worst can't even reset security questions,1
2022,I have been waiting 4 my OTP yet notin,2
2022,Nice App,5
2022,"Good and easy to use but some features like ""generate receipt"" etc are not working. Please include feature to lock debit card in the App",4
2022,This app doesn't deserve any kind of rating at all. The worst ever.,1
2022,Very nice and simply but just that network would interrupt it most time in that case it would debit you. Is fast,5
2022,ALIYU,5
2022,Good,2
2022,Frustrating,1
2022,"This app is good,but it take time before it open",3
2022,Good always at there best,4
2022,Very frustrating . It stops at the beneficiary . Can't go further,2
2022,"Very helpul, and easy to use.",4
2022,Very good app,5
2022,I am trying to signup but it js telling me device not found. I am using an infinix phone S4.,1
2022,"This app really not consistent, First Bank is not doing what they promise to do, they say a customer can create a virtual card (Visa), but when I tried to create one for myself it didn't work, and the only thing I got was an error message telling me ""Card request failed"" without any reason why it failed. I am totally disappointed with first bank",1
2022,So this is how this app works 😂 I won't update or download it .fowl app,1
2022,Good,5
2022,This bank is getting low that is why i give it one star,2
2022,"First mobile, what is your problem? So epileptic. Improve or you Will be dumped",1
2022,Very poor,1
2022,Good App,5
2022,Is good to have it on phone so dat transfer we not be devecout on less no net work i love it so much,5
2022,Pls install my app,5
2022,Trash app. Used to load but no longer does. And that's really bad considering it's a financial app. What if I'm stuck and need my money? It'll just load and never open? It's horrible.,1
2022,To even register on the app is a problem 👎👎👎👎👎👎👎👎👎👎,1
2022,Well designed app. The major issue is the difficulty in accessing it when needed. It pops up error in network even when other apps (including banking apps) work perfectly. This must be checked.,3
2022,Actually this app is better all apps in world,5
2022,This app is frustrating I couldn't find the suppossed OTP sent to my device and it has lingered for too long,1
2022,I downloaded this app but I couldn't find the first page that will allow me to register,5
2022,The most disappointing bank and their even more disappointing app. App is not opening. I even updated it. And it still not functioning,1
2022,"I wouldn't give this app one star if it was possible, this should be the most glitchy app I have ever seen. One of the worst banking apps out there. Always disappointing me; sometimes I can't login, activate a device or use the app. Very annoying piece of garbage.",1
2022,This is the most frustrating app ever...very un reliable and annoying. You can NEVER trust First bank app to make a quick transfer,1
2022,Unable to view history transactions of previous one.,5
2022,"Have been trying to open it since last month till now is not open am tired, you app is weak",1
2022,I can't even access the app on my phone... It says that the app can't be used on jailbroken phone which I have no idea what they are referring to.,1
2022,Bad,1
2022,"Kai ! Can any app be as unreliable and frustrating as this app? I have never in my years seen an unserious and uncaring bank like first bank. Week on week, this app simply refuses to open not to talk of any other function .",1
2022,Coolest APP ever... ...well done.,5
2022,"I love the app, legit",5
2022,Worst app,1
2022,It makes life easier,5
2022,Just classy,4
2022,Insane app,1
2022,Good,5
2022,Very good,5
2022,The worst app ever.,1
2022,This is so good and fast for bussiness,3
2022,"Worst app and banking system, I always send money and it will write unsuccessful or error and the money will be deducted which has made me pay double money in many occasions which I could not get refund from where I send it too. You guys has to upgrade your service before we start leaving you.",1
2022,App not opening,1
2022,"I can't access my app. Each time I put In my mpin, it's showing invalid pin. Both password and my fingerprints. And my money just went missing out of no way",1
2022,"Please, how can I screenshot on my mobile app?",2
2022,This app need update ASAP. To many unsuccessful transaction. This app is getting worse.,1
2022,"Too bad,I couldn't make any transfer.",1
2022,OK,5
2022,"This is a useless app. Several times i have tried making transactions using the app, my money will get deducted but i wont receive it. For instance, i sent a friend of mine N5000 and it got deducted from my account but she didn't receive it and it wasn't reversed either. Another time recently, i tried to recharge my mobile number with N6000 . It got deducted from my account but my line didn't get recharged. The app is amazingly and wonderfully useless and worthless.",1
2022,I love you,5
2022,I reserved my angry comment,1
2022,Very good app,5
2022,xoxo,5
2022,"I wish I could remove this app from playstore. It is completely useless. I sent a message to the support team that this app has authentication issues, they were arguing with me. You cannot always login into the app. I may end up migrating to another bank with a better app because it is unreliable.",1
2022,"If there was a zero star, I would give u guys that. What arrant nonsense, I opened a student account on the 19th of October but till now, I can't withdraw or transfer on the mobile app, I can't do anything. I sent an email but it was like dropping a drop of water into an ocean.",1
2022,"This is the worst bank app I've ever used. You can't log in easily, getting your history is a problem",2
2022,Network issues atimes,5
2022,Sometimes the app may not load for over a day,1
2022,Good 👍,5
2022,Good,5
2022,Banking made easy,5
2022,Can't make screenshot to send proof of transaction,1
2022,Y my app not open again relpy me pls,1
2022,Worst app,1
2022,"It keeps getting me out of the app ,why kwanu",5
2022,"When ever i log in its shows me : this mobile profile has been deactivated, how could i Active it??",1
2022,Good,5
2022,Not good for transfer,1
2022,An awesome experience using it,5
2022,The worst application I ever used in terms of all Nigerian Bank this is the 10th times I have been uninstalling and reinstalling it but still anointing and the ussd code is showing not available at the moment you better do something about your application please,1
2022,"Totally annoying experience, never opens, it's always check network connection even when connection is super strong for every other app. Absolute shambles!",1
2022,Very good,5
2022,"The most stupid app I have ever seen, this app can't save u when u are in need to send money urgently stupid app, stupid bank, stupid developers.... Bunch of idiots",1
2022,good one,5
2022,This is the most frustrating banking app currently. Please do something about the way it hangs and gives failed transactions notices only to! later deduct one's money. Haba,1
2022,My account name shows up wrongly spelt on this app and as such it appears wrong on receipts too also for some reason can't save beneficiaries. Please do something.,1
2022,"Iam unable to use this app, keeps telling me ""device not found""",2
2022,The app is most fastest and cleared way of making transfer. I like it 🌹,5
2022,So reliable and gives much option for your online payment,5
2022,Redesign the application to allow customers to save beneficiaries name after transfer is done.,3
2022,"Two issues basically that I've found with this app and my experience wasn't too good with them. One is that, after making some transactions, the app tells you error and go ahead to still deduct your momey after some minutes. This has cost me in no small way. Two is the INABILITY TO GENERATE RECEIPT AFTER A TRANSACTION HAS BEEN COMPLETED! It can generate receipt immediately after a transaction but in cases where what I described above occur (which actually happened to me), how do I generate that?",2
2022,Not a great experience,1
2022,"I regret downloading this app , but thankgod I have deleted it from my device",1
2022,Having issues after downloading the app... Error code,2
2022,Good,1
2022,"I keep unsubscribing from the ""Show ad after login"" but once I'm out and log in again, boom, the ad pops out again.... Wth",1
2022,This app is very frustrating If I want to make a transaction It will show select acct to debit I will press it It will be blank,1
2022,Very very,5
2022,The app is not coming up on my vivo v34m android 5.1,3
2022,This app still more improvement. Stop being old-school. Every single thing I need to do comes with an error message. I have been trying to generate past receipt. Still not working.,1
2022,Very nice App,5
2022,"Obviously, the developers of this mobile app has ""japa"". Please fix this ""thing"" you called a mobile app, it's the worst I've seen.",1
2022,More faster than before keep up the good work,5
2022,This app is dead. It doesn't open.,1
2022,Best mobile app,5
2022,Good,4
2022,"After changing my phone and wanting to activate on my new phone I keep having difficulty to activate,",2
2022,"This is absolute rubbish. I regret updating the app plus their incessant ""network issues"". And First Bank taking forever to reverse one's funds.",1
2022,"It's good but I can't use it for transfer any longer,I need you guys to help me rectify the issues",4
2022,First bank app is becoming a Nuisance. Transaction will say unsuccessful but l will be debited 3 to 4times.,1
2022,"The new update is just a downgrade. Can't just open app and do business again. Every transaction has to be done like 5 times. The app was very good before, who send una make una go dey do update? Abeg try fix the bugs jare.",3
2022,Good,5
2022,Good app,5
2022,Which kind app be this wey person no even fit register. Anything 4 first bank na wahala. I done dey regret y I dey use this bank,1
2022,i love this app,5
2022,Good to use!,4
2022,Very obvious,1
2022,"The app at times takes time more than expected just to open, the statement of the account section also needs some improvement to make it accessible.",3
2022,Nice,1
2022,"This is about the worst bank app I've ever used, once you miss the first transaction receipt there is no way you are getting it again it's always processing error upon trial",2
2022,LastBank of Nigeria. Worst bank among the useless bank we have in nigeria. Please check your first Mobile and do the needful. I have been trying to make a transfer through this app for three days now and still unsuccessful; the worst of it is that you keep taking charges over unsuccessful transactions,1
2022,The app is very useless. They should improve the functionality of the app,1
2022,"This is the worst banking app in Nigeria, all of a sudden I couldn't open the app and I try to redownload it afresh then, I was stocked. The app keeps saying network issues for over five days till now. The worse experience ever!",1
2022,"Worst banking app ever, everything is out of touch. No dark theme boring interface, can't save receipt of old transactions or even screenshot it. Very dull app",1
2022,This app is crazy and worst,1
2022,This App is frustrating. You people should do something about it.,1
2022,This app deserves no rating at all. It's the worst banking app ever. So annoying and frustrating. You can't get anything done.,1
2022,"Horrible, pls redesign ur app it's obsolete and lacks fluidity. Worst bank app ever, bank history is not coordinated, logging in is rediculous.",1
2022,Nice one.,5
2022,Ok,3
2022,"I don't know what made people complained, as for me I'm enjoy this App, it work very perfectly & 100% secured. I just want to link my email to it in other for me to get some statements should be incase if needed.",5
2022,Frustrating! It takes long without openning. Pls fix this.,5
2022,Very poor mobile app.,1
2022,There was a time the ads that shows immediately after login was able to be turned off......that seems to be a thing of the past for this upgrade....the ads is unnecessary except you guys wants to inform us of a very important and delicate information....,3
2022,I can't generate receipt for the past transaction I made which is annoying,3
2022,This app always crash and disapear once I input the mPin. So disappointing,1
2022,Seriously employ developers for this app.,3
2022,"Useless app. They will tell you error after you've entered OTP, only for you to retry and you later discover you are debited for the number of times you tried. First bank sucks in different dimensions.",1
2022,The app has not been loading for 2-straight days now,1
2022,I can't make transfer,1
2022,Worst bank ever!!!!!!,1
2022,One of the best banking app I have used!,4
2022,This app has refused to open since I upgraded to this version and it's so frustrating...,1
2022,I think the developer of this app should delete it from Google play store The app is very bad I have been trying it for over two weeks I can't login in the app is just stopping That's why am rating it 5 star poor,5
2022,Total rubbish...since over a year now you guys haven't gotten a hold of your generally used mobile app....too bad....I have been seeing too much errors even since way back....this is sooo wrong on so many levels....please call these other working banks to coman acquire you so that things might at least run smoothly....rubbbbiiiiisssshhhhh,1
2022,Play store should make provision for zero star review cause first bank deserves it. The worst annoying mobile banking app ever!! Am beginning to have regrets..,1
2022,Y'all should please work on your mobile app it's FRUSTRATING 😭😭😭😭,1
2022,So useless and frustrating... Wishing I can rate it with no star...,1
2022,"This app is so annoying, you can't rely on it during emergencies because it won't open ever since I updated it has gotten worst, please fix the app or else I'm changing Bank 😡😡🤬",1
2022,Excellent,5
2022,"Why on earth is it so hard to generate receipt from app, aswer am fed up",1
2022,Good app,5
2022,Exceptional,5
2022,"The app has being wonderful, it gives me easy and smooth transaction",4
2022,"I can not do transfers, not allowing to select accounts. Showing blank page",1
2022,"The damn app never open when you need it, and it's too slow",1
2022,Dope 🔥🔥🔥🔥🔥🔥🔥🔥🔥 Y'all are the best 💕💕💕💕,5
2022,Tested and trusted,5
2022,Useless app. Highly dysfunctional. I struggle almost on daily basis to log in.,1
2022,Nice,4
2022,Good,4
2022,Excellent,5
2022,Really enjoying this app I think firstbank app is the best even i been seen My only problem is i can't login in rooted device,4
2022,Worse app ever not sweet at all.. And is not even opening on my phone self...that it can't be rooted on a jail broken device.. What those that means.??,1
2022,Excellent. Thanks.,5
2022,Good..but on weekends the app isn't reliable at all.Pls work on that.,4
2022,Has a beautiful user interface and works seamlessly. It has never failed me. Wonderful App,5
2022,"First mobile app is the worstest banking app... The features are very poor... The first thing is when the app eventually opens... It will display Amount in one's account... There's no feature to Hide balance. Secondly, very slow and relentful in transactions.. All in all... Do better ! For us to enjoy good banking app experience with your app. Thanks 🙏",1
2022,Good,4
2022,"I don't know why you people refused to upgrade this app🤬I said I need to hide my balance.I have used many applications like palmpay,Opay,etc.Very simple and I'm hiding my balance on these apps I will just make it unvisible and nobody will seen it even though youre beside me,and I used fingerprint instead of my password if I want to make transfer.Please just work on that I need to make my balance unvisible, some people are complaining about the ad's,is okay for me!But mybalance should be hide🙏",1
2022,Good app,5
2022,Why can't I access the app for the past 4 weeks? Ah please do something to it,3
2022,I did 40gb mtn data...and I haven't received it,1
2022,why cant work in gione phon,5
2022,"First bank is d most useless bank so far in Nigeria. Imaging going from one branch to another for d past one month because I want to get back my ATM card that got expired and since then all the branches have been telling me ""no card"" that I should keep checking back. To even get access into d bank is a big problem.",1
2022,"This app is now really frustrating.. Have noticed for some days now, trying to open the app and it keeps telling me to check my network connection why the other apps on my phone work well with my phone connection. Please tell us an alternative solution to this problem because i have been unable to make transactions on this app",1
2022,"Very bad experience. When you make a transfer, it says not successful but you still get debited. This is the worst banking App in the history of all banking Apps. Most times, it takes forever for the app to even load. Rubbish app from a rubbish bank",1
2022,"App can stay for a while week without opening, useless app",1
2022,Good,5
2022,"It's so frustrating how I am unable to use screenshot and scree record on this mobile app. Also, please I need to be able to download receipts anytime and not just only at the point of transactions",2
2022,The banking app is not of great standard. So many missing features. I can't even generate my statement because there is no option to input email address,1
2022,Good,5
2022,"Please update the app, the show add after login isn't functioning, and it says unsuccessful during transfer but still does the transfer.. Thank you very much.",4
2022,Good,5
2022,First Bank you don't deserve even 1 star. You app is very disgusting!,1
2022,Bppwsp pi v,3
2022,Excellent service,5
2022,Don't waste your data. This app will frustrate you for no reason,1
2022,"This app is quite good but some few things need to be worked on. Send statement of account to email always gives error message despite email linked on account and I do receive the regular monthly statement, turn ad off feature need to be looked into.",4
2022,Nice,5
2022,The app is very very poor... Always having network issues even when nothing Is wrong with my network. Please do well to fix it,1
2022,Very convenient to use thanks 👍,5
2022,Very good,5
2022,Excited about the opportunity to use the app.,5
2022,"My problem is never about the app but your operations system, it really sucks, how could you deduct #2600 for ussd that I never used for just a week and you deducted such amount on my first credited transaction, that's way too much, you never cared if the money is for the user or not, and the worst part is you can't talk to any of your customer representative without using phone's credit",1
2022,"This app is really annoying, it is not a sure 24hr app, it is a disappointing app, to even login is a war, login to do transfer is anoher war, alway frustrating",1
2022,Very good,5
2022,This is the worst bank I have ever seen in my entire life very bad customer service.,1
2022,"This app should be the worst app ever, please you guys should try to let this app screenshots, we have to be showing people some proof of arguments, please you guys should fix this up",1
2022,Why can't I generate my account statement with the app. It says it cannot find a registered email to my account yet I do receive alerts on my email address attached to the account.,3
2022,"This app is getting worse every time. I cant open it, it's always giving 'network request failed. Most times you transfer without being able to generate receipts. So many errors",1
2022,This app has to be the most terrible banking app in the world. Since it was updated months ago its been utter rubbish. I wish there was a zero star option.,1
2022,Which one is ELECT MONEY LEVY NA TODAY I WE TRANSFER ALL MY MONEY OUT AND CLOSE THE ACCOUNT WITH FIRST BANK 150 always deducted,1
2022,I don't know what first bank team is doing because this app can not be compared to other mobile banking apps I wouldn't go for it,1
2022,Good,5
2022,"Most frustrating app,every weekend, it's problem to do transaction on it. mostly irritating on every end of the month .",1
2022,Why can't I generate receipt for previous transactions. Most of the time due to unstable network receipt can't be generated. You need to work on that. Users should be able to get a receipt for a transaction since you don't allow screenshot on the app.,1
2022,Not really,3
2022,Is it not better for this bank not to have a mobile app at all? Actually there is no experience to share .,1
2022,This app is really giving me headache I can't transfer or pay bills,1
2022,Satisfactory enough,4
2022,"I regret using this bank I hate you people with all the passion in my life, you people don't have humman simparty at all 😡😡😡 Money will just be going out of my account every weekend without getting any debit SMS to know the source of the debit or transaction",1
2022,"App would hardly open, even when data network is very active. You hardly generate transaction receipt afterwards. Transactions are never successful and accounts get debited. Very frustrating.. I'd never felt this way since 2010 I've been using first bank",1
2022,Nise app,5
2022,"I don't understand dis app at all, it's very worst. I can't transfer my money for the app. Please you need to do something really fast",1
2022,This is an excellent app.,5
2022,good,5
2022,"This app, seems to be lowest app among all Nigeria mobile banking app. This should be upgrade asap.",1
2022,I can login,1
2022,This app is the worst app ever created and updated in the history of mankind. Rubbish,1
2022,Niceone,4
2022,"I can see some people are complaining about this and that! Me I don't have any problem with this app but I need to make my balance un-visible , you guys need to work on that please 🙏my balance need to be hide cuz sometimes I want to make transfer with the app in public or anytime I went outside! So work on that please. The app deserve 5 Star⭐ from me but when you guys solve my complaining about this app I will come back and give it 5 Star🌟 thanks 👍",3
2022,Excellent,5
2022,Very very bad app,3
2022,The best mobile application,5
2022,I like it,5
2022,"Very bad, low service, always error issues, you people made me develop hate for this bank.. rubbish",1
2022,Good app for transfer,4
2022,"It's a wonderful finance app. ,But still needs more works and upgrade on it.Thus are needed works. 1. Inclusion of (30 digits)session ID in every transaction's receipt like Opay and kuda Bank does. This will help to solve transaction issues easily by sending it to our beneficiary/beneficiary's bank to trace the fund back. 2. When a transaction reads unsuccessful in your app, please don't debit the account. 3. Increase speed of app login.it kinda take ages to login.. More loading.... Thanks 🖤🦁",3
2022,Network failure always,2
2022,"Too many log on problems. Whenever there is an update and you update it, it becomes even worse to get back into it.....""error loading consent"", ""error this"" ""error that"", etc. It's so frustrating, especially when you have someone or some people waiting on you for their payments. PROBABLY I SHOULD JUST OPEN ACCOUNT IN SOME OTHER BANK(S) to have my peace of mind.",1
2022,Very good...,5
2022,What is happening mine is not working,5
2022,"Why do this app always disappoint when needed the most?, I ended up looking very stupid at the mall yesterday while trying to transfer for the items been purchased.",1
2022,"The app is frustrated, I've been using this app for the past two years before but since over two years again now it doesn't work anymore and it just be saying that it's not found on my device and I don't know what to do again",1
2022,"Stupid mobile app, always having problem, can't open when you need it, always having issues to open.",1
2022,Perfect choce,3
2022,"I tried to register app, with my card details, invalid card number, please help",1
2022,"First bank what is going on since morning someone sent money to me and I haven't received it up till now please, you people should resolve this issue ASAP",1
2022,The worst money app ever,1
2022,"I was able to transfer money into my account,but now I want to create a virtual card and also I tried doing transfer and also tried recharging airtime through the app but when they ask me to select an account for d debiting,nothing shows. I can't see my account at all,I have been trying to transfer it to my cousin but dis keep holding me back. I also want to b recharging from d app so fix dis problem. Again I can't dial *894# because they say I'm not allowed. Pls this is a big problem. Fix it...",3
2022,Good,5
2022,Swear I don't really know that to even complain about This app is rubbish especially when u make transfer it's will tell u transaction failed or something duplicate and they will still debit u Or maybe when someone send money into ur account the money won't show on ur balance,1
2022,I tried to create a virtual card and it refused to show my account for me to select,3
2022,"Good one, and inspiring too",5
2022,They is no other word to use than very useless😠😠,1
2022,"I was really mad at First Bank online customer service some months ago, I was a little rash about it because of how urgent I needed that cash. Although it took a while to be rectified and still I didn't get the cash. But it doesn't erase the 12 years of service they have rendered me First Bank remains my no 1 bank. No hard feelings",4
2022,It's own becoming better than before. The problem you have is that you don't replies to reviews. I wrote that it sucks sometime ago because of it's not opening on time.,4
2022,I can't even register on the app. It keeps telling me network error. And it's failure to recognize my card number,1
2022,good app,5
2022,Is Ok,5
2022,"FirstMobile has to be the worst bank mobile app I've ever used, because why does the app load after ages of trying, even with excellent network connection? Plus, transactions almost never go through on every first try. Pathetic! The app was never this bad when I started using it early 2021.",1
2022,Can't download older transactions receipts,1
2022,Perfect,5
2022,"I don't know what's wrong with the app, can't even opened it again, still have to come check if I needed to update , it keep loading and ended up telling to check network connection whereas the network connection is strong... Fix this as soon as possible please... It's so frustrating",1
2022,If I'm trying to transfer I will find it difficult to to select account to be debited and it's just a new account I have started experiencing this,1
2022,I can't login to this app. Have been trying it like forever but it's not working.,1
2022,Nonsense app very unuseful,1
2022,Very fast,5
2022,Good,5
2022,Very bad recently,1
2022,Good,5
2022,The self service has to be improved upon. One cannot download the transfer receipts or even bill payment receipts once you completed your transaction and wanted the receipts few minutes later. You will get no transaction history.,5
2022,Nice app,5
2022,"What is happening to this App, It's so slow why?",1
2022,I just want to login but couldn't rate me Directly to my account link. Always telling me Login to password.,1
2022,What a useless bank you debited me I message you on both Facebook and WhatsApp you didn't reply me again I need the money urgently,1
2022,"This App no the my recipe, help me out...",1
2022,Very Nice,4
2022,Satisfied,5
2022,Excellent,5
2022,Awesome,5
2022,Good,4
2022,This is the worst firstmobile app to ever exist. It's so frustrating and annoying at the same time. First bank please do something urgently. The previous version of the app was far better and more network friendly that this version 2.6.0,1
2022,What's happening? I have not been able to open my app for days now. First bank I'm really getting sick and tired of this.,1
2022,This is really bad. Never opens and it can't be trusted qhen you really need to carry out a transaction,1
2022,Perfect. Just what i want.,5
2022,The best n always d first,5
2022,"Hey, app not opening/slow despite having a strong network connection. Kindly work on your app",1
2022,"This is the worst app ever, sometimes it works very well, sometimes it won't open at all despite the Stable Network. Pls rectify this ASAP",1
2022,The worst banking app so far,1
2022,It's a nice app but the problem with the app is that you can't apply for long term statement and it will display. After putting the date and apply it will still be showing you same thing you saw before,2
2022,The WORST banking app ever !,1
2022,Worst App Since i updated it to open na wahala and it's really so annoying,1
2022,I have never seen an app that is as bad as first Bank app. The app need to be delisted.,1
2022,"I have a bad experience with the app lately, unsuccessful transfers which i get debited for! And making for inaccurate transactions.",1
2022,Improve on the firstmobile network,5
2022,Great app,5
2022,"I love this app, but my problem is, if I want to get loan the select account is very bad, it can't do anything This app is very useless how come they can't transfer",1
2022,"First bank with all of these complains here on your reviews and you are yet to do something about your app, this is irresponsible. I am actually here to complain and i am seeing multitudes of complains unattended.",1
2022,This App keeps getting worse. I literally have to say a prayer for me to get receipt after every transaction. Let me not even talk about the double transaction. This app needs to be worked on.,1
2022,Lately I cannot have a successful transfer but later I will be debited for the same transaction. Pls what is going on. Same thing with my husband own. He can't even use his app any more. This is dangerous and I can't endour it for long first bank! Repair this asap or....,2
2022,This is not working for me at all so I prefer that former one. I recharged my Airtel with 200 they took the money and they didn't credit me,1
2022,"Very good befor, but now I find it defficult to use",5
2022,"This app is now useless, very good before now so bad app, it's not activating on my new device. It's saying reached maximum 10 device which is false.",1
2022,Heavy loading,3
2022,First bank I know is a very good bank so let me try the app,5
2022,Very nice,5
2022,4f Look for the 7ui,5
2022,Very good,5
2022,Please improve this app. So disappointing,1
2022,On the self service tab generating Reciept is no longer working after updating the app. I can't download my statement of account because the app is claiming that I have no email associated with my account even though I receive transactions email alert. Card services is no longer working Please fix these.,2
2022,"I've been finding it so difficult to transfer to other banks since I've downloaded the app. Each I trie ,it will ask me to select account to be debited and I select it it would not show any thing.",1
2022,First bank is brutal.....debited me for over five years and no reversal haba,1
2022,U b uh b you can y,4
2022,Very terrible experience. App never opens. I am so closing my account,1
2022,It's a nice banking application for transaction,5
2022,"Among all the banking apps in Nigeria I have used,this is the only one that I have doubt of transferring money with to betting sites.I just wish my 1k is returned. When I have money in this account, I will have to transfer the money to my kuda acct or other account b4 I am able to credit my betting account.",2
2022,"This first bank is the most worsted bank have ever seen, how can a bank withdraw money for no reason",1
2022,Useful application for dexterity,5
2022,Beautiful,5
2022,Its not working with my phone. Pls what is mPin?,4
2022,"Till now, I can't login. And I'm supposed to do business with this account? Won't my business crash. Since Monday this week. Why??😳😳😳🙄🙄🙄",1
2022,You people are very bad u just continue deducting money from someones account unnecessary very stupid app,1
2022,Good 😊,5
2022,This app is trash and so annoying. I thought the updated version would an upgraded and better version instead it is completely downgraded and of no use. This better be resolved because it's so frustrating.,1
2022,It was easier than to go to the bank It also use a lot of data and it is not a better idea,3
2022,Worst app i cant purchase card or use the card for online purchase,1
2022,Lovely,5
2022,"This is a very efficient app. Fast, Simple and Secure",5
2022,"Having a bad experience on this app always having network issues why my own network is very okay, sometime cannot even access the app",1
2022,"Firstbank is totally annoying I did some transaction on 1st of October I was debited but the transaction failed ever since then firstbank have not remitted me of my 9,700naira I'm really disappointed 😞☹️",1
2022,This app has degraded gradually. 1. Successful transfer attempts will return a failed notification. 2. You can't track past transactions.,2
2022,Very good app. and easy to use,4
2022,Very bad experience. This new upgrade is the worst.,1
2022,"I don't just like this app for anything. Imagine you can't view transaction history properly. U can't see more than 5 transactions at a go, not friendly at all. Other apps are better advanced. U cant even request for statement, you can't send your statement to embassy, I give up sha",1
2022,"Everything was working smoothly till i did an upgrade. App keeps crashing on start, i deleted and downloaded a new one...same issue. It's been hours and i can't do anything on the app. It's frustrating, i feel pained fr opting fr de updated versión.",1
2022,"I totally don't understand what's going on with the app,I think before this update I use to be able to transfer funds but now I can't,I have to receive an otp to validate transactions and still when I input the otp,I still get a warning error message,please I am tired,it's really frustrating to have to use the ussd everytime to transfer,please,I have been with firstbank for long and I wouldn't want to close my account because of this,it's really frustrating, thank you",1
2022,It takes like forever to open on my phone. This is nonsense. I just updated and I am required to activate the device that I have been using for years now. Who developed this app? He should not be given another job any where.,1
2022,The most useless app. Ever. Even the bank is useless. Keeps hanging nd frustrating people. God go punish you thieves,1
2022,Using this app very annoying and frustrating.... The worst banking app in history... Making Me dislike First Bank Doesn't load fast and always saying failed transfer,1
2022,All I can say is Alhamdulillah for this application,5
2022,Nice app,5
2022,Good apps,5
2022,It's a very nice someone can rely 70% Confident off,4
2022,It is too sluggish to download.,1
2022,"So many changes need to be made concerning the app but my main problem is after a transaction is done and you go to history, you can't get the receipt of the transaction for download and you can't screenshot, so you are stuck and can't get any proof of payment, very bad",1
2022,"This app has been very helpful in the past but I to be frank, I don't understand how it behaves of recent. I recharged my phone via the app my money was removed without crediting my phone. I equally subscribed to cable TV via this same app, I was charged also but the Gotv said they couldn't see or trace my payment. You are more than this, please help.",2
2022,Awesome.,5
2022,"If i could i would give this updated version a zero star, i updated my old version yesterday to this newer one but i can't seem to activate it because it keeps saying network issues even though my network works just fine. It's very frustrating.",1
2022,I can't even make transfers anymore..... stupid update,1
2022,Very poor,1
2022,Why does it takes time to verified?,3
2022,Very good go,5
2022,This app is very useless.. Most times you can't even log in. I always get an error message when I try to use it.. I even get debited even when it says transaction was unsuccessful. Bycot this app if you can because it will frustrate you..,1
2022,Sometimes poor navigation deficulty to access app failed transaction. Sometimes I think of stopping FBN but because of it's old age I have confidence that it will work.,3
2022,One of best,3
2022,Abduilk Abduik,5
2022,The app is perfectly control at backend office to guide against freud .,2
2022,"I think first bank has abandoned the app, the app has been misbehaving for over 3 months now. I can not login the app it keep saying network request error I am tired. I had to clear the cache and and the app storage so I can sign in again but I can't sign in still network request error so frustrating. Please fix the app. So annoying",1
2022,The first window to click if I'm a new user isn't I'm my app,1
2022,This is the worst mobile banking app i have used so far. It doesn't ever open. It keeps telling you to check network connection even when every other app is working with the same connection. Whatever the issues are please fix them because it is very annoying when you are trying to make an urgent transfer and are faced with this challenge.,2
2022,"My enaira is not working, kindly rectify it for me, thanks",1
2022,Don't even use this app was debited since 30th till date nothing has been the bank and its customer service is zero,1
2022,I can't transfer money from my first bank mobile app since of Friday,5
2022,How do I access my statement of account from this app that doesn't allow screenshot.,1
2022,Good,5
2022,very very poor! this bank don't value customers anymore. I'll soon move to another bank. This app can't work for a rooted device. I'm uninstalling ASAP and changing bank. Tomorrow I'll go withdraw all my money. Nonsense!,1
2022,Awesome banking app,5
2022,Very poor app,1
2022,"Fraudulent app. The app hid my statement to hide the fact that one thousand naira was deducted from my account for no reason. If I can't check my bank statement or perform simple transactions with it, what's the point. Very disappointed",1
2022,Great app,5
2022,This app has a lot of glitches,1
2022,The app is always having issues,2
2022,Good,5
2022,"I can't even access my account balance or even do transactions for passed 2days ego, very bad of firstbank, very disappointing app",1
2022,I love it,5
2022,It fails to verify my card,1
2022,Very bad very very bad of this app,1
2022,Good to go,5
2022,This app is whack. Its always down 9 out of 10 times... for such a long time now. I wonder why they're yet to see a good reason to revamp or rebuild the app. I now more often use other bank apps where I can access my funds easily.,1
2022,Na ogun go kill the people that create this useless app for android make first bank sell the elephant 🐘 way dey there logo make them used the money take create other app this one is useless app,1
2022,"This app is just too frustrating! After all the terrible experiences I have been having with the app, today's experience seems to be the worst!!! Woke up this morning and tried to initiate a transaction and the keeps telling me; ""User details not found""! This is the same app I used on Saturday evening.",1
2022,Keeps saying customer details does not exit anytime i want to log in my app. What could be the problem??,1
2022,"Very poor. Application given prblem, refused to open",1
2022,"This upgraded version of 2.8 is absolutely useless. Anytime I try to log in, it closes the app. Please rectify.",1
2022,"This is the worst update, Alot of Network issues and sometimes it hardly open. Please work on this App .",1
2022,"Very useless and unreliable. So much downtime. The app opens whenever it feels like. If you have a life or death issu5, I assure you, you will die. Rubbish app",1
2022,I like it,5
2022,The most useless bank app I've ever used nonsense app.,1
2022,"You guys don't respond to e-complaint cases, so what's the use of the app which is supposed to create easier means to reach out to customer care? Do I always have to go over to a bank over failed transactions? Please, pay more attention to the e-complaints and maybe I will increase my star and not think about changing to a new bank. Currently, I have 2 pending failed airtime transactions yet to be refunded after a wrongful debit. And your emails/live call take forever to respond back likewise.",1
2022,Stupid app they sent me money I didn't see alert,1
2022,My experience with the first bank mobile in this year has been agonizing. I have been receiving error messages before one transaction would go through. You need to fix frequent errors before making any transaction with the app.,1
2022,"App not installing. I encountered problems from failure to load to hanging, even when it has loaded, transaction issues and crashing arises. So I decided to uninstall the app and hoping to reinstall it. Since, I have been trying to reinstall the app to no avail. It will download but won't install. The message is to contact app developer. I've resume using access to my account through the web browser page. Is there any problem with the app. All other FBN apps I downloaded installed and worked.",1
2022,Having the worst experience with this app. Network issues is now like a default,1
2022,"This app is useless. Can you imagine after making a transfer, I can't get a receipt for almost two days. I was debited but no proof of payment. It made me loose my money. I regret using it for transfer. It's totallyNonsense!! The worst part is that if you call or message them, they will not answer. Absolutely nonsense and time wasting. Hopeless bank. I feel pained for what I lost and passed through.",1
2022,I cant see where to register my account here,1
2022,Good app,5
2022,"What kind of a useless and frustrating app is this? For the past two days,I can't do a transaction on the first mobile app,as it keeps saying request processing error...am fed up",1
2022,good app,4
2022,First moni is good,5
2022,Bad experience,1
2022,"Very life fustrating banking app. You have a long way to go on improving the efficiency of this app. Everytime one problem or tge other. You have to try multiple times before u send money to a platform. Sometimes you get debited with the transfers unsuccessful. And you have to wait until you receive your money back, which could last ages.",1
2022,"I might need to uninstall this app, because it's unuseful. Can't believe that even after the update, one still can't choose a bank to send money to. It's always appearing blank",1
2022,Excellent,5
2022,Nice 👍,5
2022,Good and fast,5
2022,The most useless app ever! It's getting insanely useless everyday. It's ridiculous that the management have done nothing about it.,1
2022,"Not as good as before, very sluggish and errors in transaction.. possible duplicate transaction ,so disturbing,pls re update your app..",1
2022,"The app has been faulty since I installed the new update, please see to this problem! Sometimes I get debited after an unsuccessful transaction, it's terrible.",1
2022,Really poor experience with this latest update honestly!!!!,2
2022,"Very poor, always requesting OTP and yet your transaction won't go on.",1
2022,The app has issues synchronizing with database to update the frontend,1
2022,You guys should please refund my money this is the 2nd time that you people are Debiting me without giving me and explanation or refund my money even after complaining to your customer care,1
2022,"Worst app and bank ever. Looks like they are all thieves. It would have been better if their customer service is prompt to reply to complaints asap. But no, they chose to ignore. What runs down companies is very small oo. We customers are your everything.",1
2022,Wish i could rate it zero. you guys must be joking and very stupid. what kind of nonsense bank app is this.,1
2022,Nicely,5
2022,It very nice using this app,5
2022,Good,5
2022,It is good,1
2022,Poor,1
2022,At first I can't complete transaction always network error now I can't even login,1
2022,An app u can trust,4
2022,Good,1
2022,Awesome,5
2022,Is really good,5
2022,Good,3
2022,"0 rating! Since update, it crashes when mpin is imputed",1
2022,"Excellent, but find it difficult to save my teller or evidence of payment.",5
2022,Nice work,5
2022,Nice,5
2022,Nice,2
2022,Life,5
2022,Very fast love firstmobile,5
2022,"Its a terrible app, I can count the number of times I have been able to successfully login, it takes forever to login, its disappointing that a bank with such huge presence in Nigeria still fails in resolving bugs on their app. It gets worse towards the last 10 days and first 10 days of the month.",2
2022,Good app,5
2022,The app interface is not okay enough for a banking app🤲🏾,1
2022,Don't even try this bank at all. It's advicible you use another bank. It's not opening till now since installed.,1
2022,Excellent performance.,5
2022,Good,5
2022,After downloading and opening an account I tried transferring and it kept telling me to on debit account which I did already and still the debit account option is blank,2
2022,Nice,5
2022,interesting,5
2022,"Infact this is the most useless app ever. It doesn't open most times and whenever it does, you get failed transactions. I had to uninstall it and reinstall, now it refused to log me after installing. Kindly do something about the app.",1
2022,It is one of my best app ever.,4
2022,The worst bank app in terms of transaction!,1
2022,"For thr past few days, your app is not opening... This is rubbish",1
2022,"It's been a terrible and disappointing experience. I made a transaction since last 2 weeks I was told it will be reversed by three working days it's already 2 weeks. This bank is a mess, not competent and don't keep to promise.",1
2022,Suitable,5
2022,Good,5
2022,"This app is annoying, when I try to buy airtime there'll be a transaction error message if I try to recharge again my account will be debited but I will not receive the airtime, I've lost 1500 already, please look into it ASAP.",1
2022,Firstbank is very nice though....,5
2022,teb,2
2022,Goog,5
2022,Its really good,1
2022,This new update is poor! Transfer are hardly successful. Keeps saying try again.,2
2022,Easy and fun,5
2022,Anytime I put my card number and pin it shows invalid pin,1
2022,"Seemless operation, graphical user interface is great. However, after sometime I use to get network request failed error message when trying to log into this app. Is really frustrating and annoying. Please do something about it ASAP.",3
2022,Cool,1
2022,"Wish I could give it 0 star. When you request for transaction history for a particular date, they'll show you everything but that date. Terrible even with their constant updates.",1
2022,This app is worst and furstrating you guys neet to fp a lot its very slow,1
2022,"This app is getting worse every day, now you can't even make a successful transfer using this app fix it please 😠😠",1
2022,"Validating otp afters changing phone was hell. Tried like 50 otps for like a month. Shows ads even after disabling it, it enables itself again. Just will blank out and won't show your balance which means u can't do any transaction",1
2022,Nice 👍,5
2022,Sometimes its slow when downloading,3
2022,"What is going on? I tried to recharge airtime it didn't go but my money was redacted, please check it and send my #1500 back.",1
2022,This app is really messy when it comes to making transfers or buying airtime - sometimes the transfer goes but you'll get an unsuccessful notification right on the app. It's very annoying.,2
2022,I can transfer with this app because of network problem. And my network is good...I have use different network still have same issues....I don't this update at all. Please work on it. The App Is not good.,1
2022,Can't see transaction history since I updated the app.🥲🥲💔💔,1
2022,Excellent,5
2022,"If there was a zero star, trust me I'd give it.",1
2022,So far so good,5
2022,"I have no choice , 1 star is compulsory. money will be deducted from your account but you will not get the airtime you bought . Secondly you can't send money.",1
2022,Always debiting me for airtime card yet no crediting. I'm getting fed of First bank.,1
2022,Terrible app all-round,1
2022,Nonsense app alaye's in the making....Go just wan frustrate una papa no be me thunder fire una there i go get data to open app go come dey hard,1
2022,A very good app but I think you should do an update whereby beneficiaries details can be stored on the app for a very easy transaction.,4
2022,Nice,5
2022,Ever eueyhw,5
2022,"Ever since I updated this, I don't think I have ever had a successful transfer to other banks. Please try and fix this",2
2022,How do I check my bvn number on the app?,5
2022,Good app,3
2022,Nice one,5
2022,"Please you need to check something on this App, and I'll be happy if it is correct as soon as possible. 1. I can't get the receipt of transfer I made to person or the receipt of money sent to me, kindly look to that, view of account history supposed to be save of share as receipt or proof of a transaction. 2. The App doesn't allow screenshot, which i thought I could do as a proof of transfer I made, since I couldn't get the receipt.",1
2022,"This First Bank app is not just it @al, one has to fast and pray each time for the app to function. It's really bad and frustrating. Please First Bank do something.",1
2022,It's a cool app I'm indifferent,4
2022,This app is rubbish sending otp and it will not work and it's slow nothing I can do with this app change it or bring back the old app,1
2022,"If I had known, I wouldn't have updated the app with the June update. Because when did I root / jailbreak my phone that it's telling the app can't work on rooted / jailbroken devices? 🙄 First Bank tech team Fix up!",1
2022,Splendid,5
2022,excelent,5
2022,Nice Mobile Banking,5
2022,Legent,1
2022,I don't like you app at all it's hardly open when ever I want to open if this doesn't change from now to next year I will change my bank. I don't recommend your app atall 😡,1
2022,"Updated the app severally. Anytime i enter my pin, most time it never move to the next page. Very frustrating.",2
2022,The app does not open after installation,1
2022,Hello firstbank. I've downloaded this app but anytime i tried loggin in the app will quit. Plz resolve this issue,1
2022,Nice,2
2022,"the worst Bank apk ever, what's d reason for that OTP while making transfer,what if network is so bad u can't received it on time and you're in hurried. useless",1
2022,Why can't I activate my mobile app since April I got a new phone is annoying,1
2022,Nice app,5
2022,One of the worst bank app ever. Always having issues logging in as app keeps disconnecting from the phone's network.,1
2022,Good and easy to access,5
2022,Very good app but I don't no why it doesn't use to allow me to generate my statement each time I tris that And still can't show me were to up date kwa,3
2022,"The app is great just some few features I observed missing. Ability to hiding my current balance, saving of beneficiary shouldn't be so difficult 😰. Why will an app require my secret answer to save beneficiary and when I type the answer it says it wrong 🤦. Pls change that saving of beneficiary shouldn't b difficult so I require password/biometric to send the money anyways.",5
2022,The best amonge equal,5
2022,It is good,5
2022,Very bad since the last upgrade,1
2022,I love seeing my account balance without reduction,5
2022,One of the worst mobile banking app from one of Nigerian biggest bank. The app logs you in on days it decides to. The overall user experience and app functionality is terrible. FirstBank you can do better ooo,2
2022,It's becoming too difficult to operate. Too much issues,2
2022,Bad,5
2022,This app is scam if u put money they won't allow you to withdraw it,1
2022,Excellent,5
2022,"Rubbish app, always error occurred",1
2022,Good app,3
2022,😍😍😍,5
2022,Okay,5
2022,Excellent,5
2022,"Totally bad to me, I try logging but device already registered if I log in again it shows me some One account not mine nonsense",1
2022,Very fine,5
2022,Excellent,5
2022,I realy love your app,4
2022,Nice one,5
2022,Very poor,1
2022,fast and reliable app,5
2022,Okay,5
2022,Nice one,5
2022,Really works better,5
2022,"Downloading this app is a waste of time ....to get OTP nah wahala ...even after getting it , to transfer nah war ..that is when it will now say processing error......why disturb us with your app when it causes psychological and emotional trauma ...I prefer spending a whole day at the bank than this app nonsense....you really need to learn from other banks ...",1
2022,Work on this channel...it's too slow,2
2022,Nice app 👍,5
2022,Is not good,3
2022,Good,5
2022,"The app is getting better than before. The only problem I have is not being able to delete some beneficiaries from it. Each time I make an attempt to do so it will ask for my state of origin or month of birth . When I write the answer the response is "" you have given an incorrect answer. "" Please what do I do ?",2
2022,Good,4
2022,App does not open all the time. Pls fix this. It's embarrassing and frustrating and keeps one stranded,3
2022,"I can't get access to the app, have imputed my login details",1
2022,Is nice,4
2022,It is too too slow,2
2022,"Your app is very poor, very very poor. Last bank",1
2022,"Frustrating as it keep giving error message: network failed, even after updating!",1
2022,The last part of transfer is entering your pin and thats when it shows you error. You wouldnt know if your transfer was sccessful or not. I have don transfer twice with error. And both of them went to the receiver. If not that the person is a good person to send me back my money.,3
2022,"App is not working, I can't log in",2
2022,Not even opening,1
2022,"Your app is so frustrating. Among all the banking apps, yours is the worst. It crashed while you're still performing a transaction, I uninstalled and reinstalled yet still the same. Very poor",1
2022,"Of all the apps in my phone and specifically, all bank apps, this is the worst app. Every upgrade is actually a downgrade pro max. Very useless",2
2022,"First bank is a real scam bank How will I do transaction and still debit and you don't credit the receiver. I went to Thier bank to make complain, telling me t keep coming after wasted 14 days with them",1
2022,Im so impress with the services of this app,5
2022,Unreliable. It won't open. Frustrating!,1
2022,Very convenient,4
2022,I have difficult in downloading the application,1
2022,Excellent,5
2022,Fast and reliable,5
2022,Good and easy to use,5
2022,Unable to get account statements or even generate receipts of past transactions.,1
2022,"This app is really frustrating, doesn't open when I want to do a transaction, it opens whenever it likes. It's actually the worst banking app ever, if possible I'll rate it a zero.",1
2022,Greatest,5
2022,Good,5
2022,Good,5
2022,best,5
2022,Poor app the previous version was better,1
2022,My pin To do transfer through my phone,5
2022,This is the worst application I have ever used.,1
2022,Difficult to always log in,1
2022,Firstbank account,1
2022,Slow app. Not encouraging to use.,1
2022,"This is the third time am uninstalling and installing new one,let me see if it won't open... previously it refuse to open... first bank is not trying about their app...",2
2022,Sharp app,3
2022,Good,5
2022,Up to date,5
2022,This new update is buggy. Why does it keep showing the ad even after disabling the 'show ad' switch. This is irritating and frustrating. This is a poor User experience. This needs to be fixed ASAP. Thanks.,1
2022,"this is the worst app among all the banks, hardly it open when you needed it most, pls kindly work on it because it is frustrating to say the least",1
2022,Good,5
2022,Its good,5
2022,It is good. I enjoy using the app.,5
2022,Why did I even update this app?... Totally dis-functional.,1
2022,Okay,5
2022,First Bank is a very useless bank. They are always having network issues with there transactions. I recently lost some huge funds because of there unsuccessful transactions.,1
2022,Excellent,5
2022,Very useless App. Stopped working since July 2022. Very unreliable Bank in the world.,1
2022,"It doesn't give register option, am new I would like to register newly",1
2022,This app went from being the best bank app to the worst bank app in Nigeria. You guys should hire a good software developer to do the needful. The app has lots of bugs,1
2022,It's a pleasure using the app,4
2022,This is the most frustrating app I have ever seen How can an app take almost 9hrs to open? That is if it eventually opens...Aargh😏😏 Very unriliable!!,1
2022,For like one week now I haven't been able to make any transfer. Please fix it.,1
2022,What is the daily maximum Bills payment and purchase of airtime limit on the app,5
2022,"The network is very poor, always reversing payment.",1
2022,My Mpin is not Working,1
2022,Good app,4
2022,This app is frustrating they have been askinv for email but i dont see where to put my email address,1
2022,Nonsense! Uninstalling it,1
2022,The worst banking app of the 21st century.Why is this app still allows on Google playstore?You can't make a transfer nor access the app 😒 So annoying I would have love to rate this app minus zero if any. Google should do as much as possible to delete this app,1
2022,"Please i av this app on my phone, but it is my mum details on it,how can i change it to my own details",1
2022,"This is very frustrating, the app will work today, and will not work for the next tow days. If u trust this app to pay for goods purchased then u can trust anything",1
2022,Can't transfer on the app,1
2022,Good,5
2022,Useless. Always giving issues. Ordinary receipt you can't generate later if you need it.,1
2022,This app is just the most frustrating thing ever. You never gain access when you need to make urgent transactions. The ads keeps coming up back after turning off the ads. This whole experience is just so frustrating and annoying. First bank and her developers had better look at it ASAP.,1
2022,Ok,5
2022,Awesome,5
2022,"Your app is trial and error. It works few times, and doesn't work most times. Hence, one makes the mistake of making multiple transactions. Today is one of the numerous times it doesn't work. Frustrating!",1
2022,"Hurrible! It's 4 days and I'm unable to open this app to make transactions, I'm frustrated 😡😡",1
2022,This application is always difficult to login and it's frustrating. There is need for improvement from FBN.,1
2022,I have not been able to use the app for 2 days and eventually discovered that I needed to do an update. I updated from version 2.7.0 to version 2.8. Now I have to re-register on the app with my atm card details and I otp has not delivered since then. 2 days now,1
2022,OK,5
2022,Please how long Will it take to received money from Canada please.... Someone sent money to me but I didn't see any,3
2022,Frustrating,1
2022,"2021 Review, Scroll down to see 2022 review...... First bank, someone or persons in IT should be answering some querries as at today 8th of march 2021. Read all the past 20 reviews on your APP. Wake up first bank and make banking easy. This is 2021. Your APP take forever to only open. Not talking of transactions. 2022 Review: It is a shame that your IT department is useless. stop using year 2000 apps for banking. This is 2022.",1
2022,This app is worst Uninstalled! 😡,2
2022,"This the worst banking app in the world,I advice play store to take it down, instead of burning people data with them achieving the reason for downloading it",1
2022,The app will disappoint you at the peak of an emergency! It'd simply NOT open. Sad. I have to review my earlier review and come down to 1 star. Because it is getting worse by the day.,1
2022,"Sometimes, following what people say on some certain apps makes you feel awful of that app. Well.... This app is cool to use abeg",5
2022,Good app hi like it,5
2022,Good,4
2022,Both the bank and the app is rubbish. Stupid bank,1
2022,Worst app for this age . I wonder what you guys calls update in this,1
2022,"Worst app have used so far. It still reflecting my last balance instead of my current balance, so irritating. Wish I could go back to my previous one. Very very boring app. Can't u see app like GTB. Please do something & solve the barrier",1
2022,"I have been using first bank for the past 7years if I am not mistaken, this year 2022 has been the worst with them.. the app has been up with issues on transfer even when network seems to be stable . No day I don't find issue making transfer with this updated version of the app. God have mercy😡",1
2022,This app is a complete failure and very problematic. I have been trying to log in days now it won't log in.,1
2022,You people are mad on top the mad you people are stupid I download first monie to use I can't even receive money if I put the account number it will say invalid account number I said ok first bank is still a good bank let me make an account on the first app I put BVN put passport put I sign I do everything just for for the thing to tell me email is required I don't think am blind I don't think my brother is blind but we did not see any space for email but we keep trying then we say let just use,1
2022,"To transfer to wema is very frustrating, it keeps telling you that the account is not fund.😡😡😡",1
2022,Fantastic,5
2022,Excellent,4
2022,The best app so far easy to use I recommend this app for everyone,5
2022,Total rubbish,1
2022,It's such a terrible app.So unreliable.It's always giving login issues.I have experienced series of embarrassment trying to do a transfer with this app.Please ensure you have a back up..This app can spoil your day.Wish I could give a worse rating,1
2022,Nice app pls my first advance loan always says error whenever I try to apply for a loan,5
2022,Great,5
2022,Awesome,4
2022,There's always something went wrong most times when I need to make urgent transaction with this app it will never open and brings this write up (something went wrong please try again later) so anoying,2
2022,Good,5
2022,The app keeps getting poorer by the day 😡 It is Soo hard to log in even when there's nothing wrong with the data connection.,1
2022,Wow,2
2022,Then happy,5
2022,Great but could be improved especially network issue.,5
2022,Always indicating unsuccessful transfer,4
2022,It perfect,5
2022,"please help me out am unable to this app i was seen something like i have reached a maximum device limit of 10,so what can i do now",1
2022,"Very terrible experience. Most times, I have to switch on to airplane mode and turn it off before I could log into the app. You need to do better FirstBank!",3
2022,Good first bank 🏦,5
2022,I am 100% certain that the developers of this app have bribed some top Management Staff or First Bank. That is the only way they can accept this trash they call an app. No other way.,1
2022,Am a new user I pray to have active Access on my account I know is going to be nice experience.thanks David shedrach,5
2022,"Since the last update this app has really been misbehaving. You don't get your transaction receipt to download, you can't generate the receipt either. Arghhhhhh. This is terribly terrible. How do you confirm to people what you paid without this feature? You people should please work on it o. The issue of payment receipt is becoming too alarming. You can't get the transactions confirmation. Please work on it now. I'll pay and there will be no evidence to prove. This is soooo annoying o",1
2022,Very terrible app. Simply doesn't work like a basic app should. Lots of bugs.,1
2022,"Worst app, it takes infinity to open",1
2022,Veru poor. Always hanging and always time during transactions,1
2022,"This app is the worst banking app I've ever used, every update gets messed than the previous. What can be more frustrating than trying to log in to your account for almost 24hrs without success. How I wish I can access my First Bank fund using another bank mobile app. Highly embarrassing and disappointing after you've placed order and you needed to log in and pay but you couldn't.",1
2022,"To think that first bank will put up a service like this is so disappointing. The app is okay but the service is bad. Doesn't load a lot of times, sometimes rejects transactions and later deducts money. Please work on these things. If you really want to be the first you claim you are",2
2022,Challenging,5
2022,Need more experience,5
2022,The creators of this app has done something bad not working at all... I like the older version it was better than this. Can't even sign in. Las las dem don scam first bank,1
2022,Excellent,5
2022,Good,5
2022,Cool,5
2022,Something is wrong with this your app. If i try to open the app sometimes it may decide not to open for hours while i seriously need to use it,1
2022,I get money when i needed it and i get enough.,5
2022,This app use to be very good....now it's utter trash.... TBH it doesn't deserve any star....very frustrating nonsense,1
2022,This App is now boring since i updated it i can't make transfer without it telling me transfer unsuccessful please first Bank you guys should do better.,1
2022,"Most times the app doesn't log you in. It will write ""network fail"" while all my other apps are working perfectly and my network is also good.",2
2022,It keeps showing transfer unsuccessful more often than not.,1
2022,"Bitter experience. Its always transfer unsuccessful when using the app or my cards( first bank) on your ATM machines but successful on your POS machines. Pls, I need to be educated on this.",1
2022,"Very unreliable, it will not open when you need it the most",1
2022,The best,5
2022,Is app is amizing,1
2022,Best,5
2022,The app is efficient but the neec to improve on their design and interface,3
2022,Nice,1
2022,Hopeless. This version 2.8.0 is the worst ever!!! Absolute shambles. I'm surprised that the management of FBN don't seem to care that the app rating on Google play is 3.6 and counting lower.,1
2022,Very nice app for transaction and for paying bills..it's faster and more efficient in use..cheers @firstbanknigeria,5
2022,Very good thanks,5
2022,"I just installed in my new phone,is not even opening",1
2022,This app is totally disappointment..one cannot send money to another Bank account..always writing error in process.i will close this my first Bank account bcoz I have lost my business coa this shhitt app. Tired of this erros of the app,1
2022,Time to delete this app. How can I be using almost two day trying to log unto the app?,1
2022,The application is useless,1
2022,Most stressful app ever!!!!!!,1
2022,"Unique and fast. I enjoy using this app. Transfer, airtime recharge and data.",4
2022,Excellent one,5
2022,Can't generate previous receipt. It's a total mess,1
2022,Good one,5
2022,User friendly,5
2022,This app regularly does not open and can be embarrassing when you need to make important transactions and move on.,3
2022,App is extremely slow and glitchy,2
2022,Turn on my computer and my lovely friend,5
2022,"Worst and criminal bank. These fools always performed unnecessary deduction. In a month, this bank had charge me 2000 on my savings account. I have transferred all my money to kuda bank. They don't deserve any ratings.",1
2022,Oho,5
2022,Very very useless App,1
2022,"I give this first monieo five stars,if you have realiable network it will fast",5
2022,I can't generate statement.,1
2022,What a joke. I'm using Android 12 and the app didn't even open after the first installation.,1
2022,This is the most stupid and most useless app I've ever used,1
2022,Nice app ..,5
2022,I like your app. Very easy and understanding. But can you make it in such a way that transaction slip can be printed out anytime and not just once?,4
2022,"This new update is not opening on my phone it crashes on launch, so it's just useless. I'm waiting for a better version.",1
2022,Love it,5
2022,"Very frustrating to use. Takes forever to login, even after your close the app several times.",1
2022,Easyy,5
2022,I can't make transfer for some days now,1
2022,Nonsense sometimes,1
2022,"Please can you just roll back to the previous version, while you fix the new version . After charging 0.5% for a transaction the App says "" invalid amount entered "" its not cool.",1
2022,"So awful Always sluggish to load, a total waste of time",1
2022,Great job... 100% enjoyed,5
2022,"Terrible, Unable to activate the app for more than 3 months",1
2022,Poor please they need to work on their services,1
2022,This software is annoying. I am getting pissed off.,2
2022,Best app,5
2022,The most unreliable and useless banking app I have ever used.... Tufiakwa....,1
2022,I regret using not only this app but having first bank account. How can one have money in account and can't solve his need cos a bank app is so uselss. I rate this app -0.00,1
2022,I really enjoy the app,5
2022,OkY,5
2022,Worse,2
2022,"Since I updated the app, it have not being functioning properly. Most transfers done are not successful",1
2022,Very good,5
2022,"My account was deregistered on the app, I tried to reactivate the account but I have been getting network request failed since. I can't log in to the app. The app has become useless. Are you trying to force USSD on us",1
2022,Always malfunctioning while logging in,1
2022,Good,5
2022,Great,5
2022,This app upgrades keep getting worst and fraustrating . Literally cant do anything with it. Just keep loading and erroneous transactions .,1
2022,"This app is so annoying.. if one is in trouble and needs to use it, it will frustrate you.. at first it was great and now is really terrible.. you guys need to do better.. It only works when it wants to",2
2022,Good bank,5
2022,I Can even register any more after downloading the app on my new device. Its stuck on accep page,2
2022,Thankfully,5
2022,It's perfect,5
2022,I can't make transfer for two weeks now,1
2022,"Very frustrating,unstable network, often showing ""Error retrieving user details"" Since over 2days I've been trying to make transaction but it's not going through.I had to use another bank. Instead of working on making the app stable you worked on inabilities to screenshot and record which I don't find necessary.",1
2022,I want to make use of the money transfer.,5
2022,I have used this app for months But now regecting my transaction pin What would i do to use it again thanks,1
2022,It has been a disaster. The previous version of the app not requiring otp was better. This new version is a total disaster. It will tell to validate with otp next error in processing message will appear. Please revert to the old version and stop frustrating people. I haven't been able to do anything. So annoying!,1
2022,Good,4
2022,Is about one week my app is not login,1
2022,My best Bank ever,5
2022,Good one i love it,5
2022,"The worst app ever to be honest. And if you don't do anything about it, you will lose many customers , every time you try to login there's network issue, one can't login into the app, so what's the essence.",1
2022,Awesome,5
2022,Why is it taking too long to open,1
2022,Good,5
2022,"Good App, but I hate seeing advert on it.",3
2022,Good,5
2022,"The experience has been annoying. Often times, the app won't open when you needed it most even when network is optimum. First Bank can do better",2
2022,Good,4
2022,Not too bad,5
2022,Can you kindly update GoTv payment options to accommodate latest categories that are available in other banks apps. Thank you,4
2022,Optimum,5
2022,Bad,1
2022,"Very useless bank, why'd you keep deducting money from my account anytime i leave small money there? The worst thing is that i won't even receive a debit alert, you'll just do it secretly like thieves. I won't recommend this criminal bank to anyone, i can't wait till next year to close my account with you thieves. Everything network is bad and all that, better go and work on your network instead of focusing on stealing your customers savings. I cannot wven save money inmy bank account with peace",1
2022,"I can no longer use the app, it keeps displaying app can not be operated on rooted or jailbroken devices.. And my phone ain't rooted",1
2022,Whenever I try to open the app it takes up to 10 minutes and the other day my phone shut down just because I wanted to open it,1
2022,I rent it Five star because it deserves the best,5
2022,"I don't know the use of uncessary restrictions placed on screenshot, I had to send screenshots of proof of payment for a transaction and I couldn't make screenshot , even with my virtual card all same, I will have to be using a friends phone to snap my phone screen, don't find any reasonable reason for adding that restrictions",1
2022,Very swift. Easy to use,5
2022,The App is not working on my device please why??,1
2022,This bank is absolutely the best mobile banking app,5
2022,"Some very difficult to do transfer on the app.it is my money but,the app will be saying process error.espcially Saturday and Sunday.They wont even allowed you to do transaction with your money when u are really on emergency!",1
2022,"I sincerely wish I can give this first mobile app less than 1 star because they don't even deserve a half. This is the worse Bank Mobile app I've ever used. Imagine that I bought a new phone and wanted to install the app and all it it keeps telling me is that ""I have reached a maximum number of 10 phones"" when I have only ever used the app on one phone. This is over a year now and the developers have not corrected this error",1
2022,Cool app,5
2022,Very very good,4
2022,This app is completely useless,1
2022,"This app deserves to be shut down. 99% of the time, it can't open....if it does, Account Name won't load when trying to make a transfer. The bar charts inside are one of the most hideous presentation of data I've ever seen — no sense.",1
2022,Good,4
2022,"The latest version of this firstmobile is frustrating my business. Keep giving me retry and duplicate, also rendering my hardtoken valueless. Please do something about it soon.",5
2022,"Keep saying error everytime I try to login, what kind of update is this, Please try to fix this app I can't be using Bank code when I have a data on my phone. Worst experience ever",1
2022,This app is so frustrating. Thursday last week i noticed my app has changed and many features added. It takes a long time to make transactions and network fails too much. I dont like this. I work qith a company and o transactions yet i can't screenshot anymore. Make it possible to screenshot cos most times i cant download. This app is tiring and frustrating plus charges you takee. Haba,1
2022,I really love the app,5
2022,The application wasn't install to my phone,5
2022,Excellent,3
2022,The worst banking system ever in Nigeria. The app itself has no chat room. I just rate 1 star. You guys should spend money to improve your standards.,1
2022,Very stupid app. Cant even install after downloading,1
2022,"I blamed myself for updating this app, It was very poor and disappointing. I mostly restart my phone to check if it lost Internet while others app work perfectly. Why is this useless application always lost Internet faa? You can do transaction anytime you want.",1
2022,"Why do you guys keep debiting money from people's account without the notice,no profit, everytime debit,#1900 for sms alert charge,which bank does that,this is actually why I hate saving money in this bank.",1
2022,A very good app but I will love it if I can be able to update my email with the use of the app.,4
2022,This app is getting worse by the day. Hope all is well with your IT department.,1
2022,"Not certified, I can't logout my account to login another once, I can manage 2 first ATM card at once, I have to Uninstall the app reinstall before I can login my new first bank account. This app is just so annoying. If I am to rate it is zero because it doesn't meet my needs.",1
2022,"Full of frustration! Despite receiving fund into the account, the current balance is not reflected thus I am denied of transacting through the app. The old balance reflected about an hour after transaction history reflected receipt of fund.",1
2022,❤️,5
2022,Beautiful app but please remove ads,5
2022,The app is acting up lately 😤😤,1
2022,What is happening to First Bank app. Always complaining about network failure this really bad. Please work on it.,1
2022,Okay,5
2022,I rate half star...very slow in opening 😡😡😡,1
2022,Very good 👍,5
2022,100% perfect,5
2022,"This is the worst bank app I have ever come across,what is the need for an mobile app that I can't check my account history,can't add beneficiary,keep saying beneficiary is in existence but can't find it.i want full banking experiences on my mobile app",1
2022,Always slow and showing error message in pin entry.,2
2022,I love it,5
2022,Its credible and secured,3
2022,Worst bank to deal with.,1
2022,Satisfied,5
2022,Best app ever I recommend for all friends,5
2022,This app can't be your best best in emergencies,2
2022,Nice experience,5
2022,It used to be a very handy App. But it is a total mess in the last few days.,2
2022,"After a given transaction, to login back and download the receipt of the transaction is unavailable. This is too bad",1
2022,The app is on of my fastest best and reliable app I used for my banking system,5
2022,This app is becoming so annoying. Incredibly slow with lots of failed transactions.,2
2022,Too many hitches when you need it most.,3
2022,Can't activate on my device Infinx hot 12 play. After several attempt it keeps saying maximum trying limit 10 exceeded,1
2022,Ok,4
2022,"First bank is a really bad bank to use overall and this app crowned the whole frustration. The fact that they're not readily accessible is something else. The email we're managing to reach them, after the automated reply, its like its a bot still replying because no headway.. The money i get it cant enter , transfer nko? Wahala. The app is just practically not useful Im deleting my account after this sad experience. Im highly displeased.",1
2022,Saniasanirk,5
2022,Nice,5
2022,What is happening now with your app is treble why can't I transfer Money now if your app is no more working please remove it from play store,4
2022,Your App network is Bad this days can't even make transfers,1
2022,Frustrating. The app keep given unsuccessful transfer each time i try make transfer,1
2022,"The most useless banking app. Using the app is like playing a lottery, chances of success transactions are very slim. Can't wait to change the bank. Useless First Bank",1
2022,Terrible app to use over two weeks will possible duplication errors,1
2022,Very useless banking APP,1
2022,Very nice app,5
2022,"Over a month now, have been battling with this app.. I'm tired.. I keep getting transfer unsuccessful...",1
2022,Best ever I love this app,5
2022,Almost every transaction just has to have an error at least 3 times before successful transfer to other banks,2
2022,Very secured transaction,5
2022,Always having issues with their network,2
2022,"This app is frustrating, for last 2 days I can't login to make a transaction.",1
2022,Just too bad...I can't even understand how it works 😤,1
2022,The app has become so unreliable and frustrating. You can't even login successfully at anytime not to talk of doing any transaction on the app. So embarrassing and annoying.,1
2022,Sometimes it doesn't open when you need it the most,2
2022,Very good app,5
2022,Is not open as was before,3
2022,"I can't even login.showing me"" invalid cif Id"" just when I updated the app.cant just understand this app honestly.",1
2022,Good all this... But the network issue is my problem,4
2022,This is the worst app ever created. This bank doesn't deserve to be called a micro finance bank not to talk of comercial.. Poor service delivery can's access my fund for almost 5days now.,1
2022,Superb,5
2022,"This app version needs serious working on. It shows only 7 of previous transactions as oppossed to the 20 it claims, and one is not able to login at all sometimes. Thanks",3
2022,Very disappointed you can buy something online but you can't make a transfer. This is total rubbish,1
2022,V. Good,5
2022,Poor,1
2022,Good,5
2022,"Useless app, useless bank, useless staff have been trying to use this first bank app to make transaction for like three days now but is not going so I now decided to go to the bank when I got there it was very terrible. None of their stuff could solve any problem 😂 Omo nawa for first bank ooooo If possible I no wan give them any star self",1
2022,Excellent banking number one in the whole world,5
2022,Very satisfactory,5
2022,"Well ,First bank is good buh I don't know why we are unable to screenshot while we are on the app , Fix this asap , other banking apps can allow their user to screenshot",4
2022,Very poor app is not opening atall,1
2022,Wow!! Better update but please I'm using a Tecno pouvior 2 and each time I want to save Beneficiaries the app crashes.. everytime,5
2022,Keeps showing card error. Very annoying. Please do something about it,1
2022,Transfer very difficult (to retrieve name and to execute),2
2022,I have been debited twice from my bank account to my 1xbet account yet it has not been credited,3
2022,Good,5
2022,It's terrible right now,1
2022,Worst app ever.... I suppose to give you -10 star ... I will close my account with immediate effect...Rubbish,1
2022,This App Ehn 🤮🤧,3
2022,Very poor and bad app,1
2022,"Very useless app... Crashes all the time, always having problems with transactions, do not download.. so frustrating 😡😡😠😠",1
2022,Bad,1
2022,They should work on this app oo kini gan,1
2022,"Why does this app keeps failing.... with a pop up message like unable to retrieve beneficiary name, most of the time I need it the most. Initially I thought it was outdated but its not. Please u guys should do something about it.... its frustrating...",3
2022,Reduce downtime of the App,1
2022,Good app,5
2022,"This App is an example of grace to grass. Update should be a better thing followed with new options. First bank app use to be great but has fallen flat now. I can't login with ease I have to wait for ages; many times it never load, coupled with ads that refuses to turn off. Though the banking is good but the app is worse of all. Zero rating",1
2022,"This app is basically functional. I won't say at it's best though. I believe it could use some upgrade and a new UI. Also, why does the login revert back even when I stop it?",2
2022,It will be nice if the option for requesting e-statement is added,3
2022,Excellent app,5
2022,Firstbank Network is always poor. Keeps saying account number can't be retrieved contact beneficiary.,1
2022,Very frustrating app,1
2022,"Please I have been trying to transfer from my account today,it's shows transfer unsuccessful,please try am fix it",1
2022,I do almost all my transactions using this app. Only down side is I'm too lazy to go to the bank. What's wrong with your app? Transactions not going through,5
2022,Y doesn't ur app work most times like right now now it's not even opening here in Ogun state wat nonsense software engineer do u have self,1
2022,Ok,5
2022,Nice one,5
2022,This is by far the worse banking app in banking history and that is not an exaggeration.,2
2022,It's been really Great and helpful Alot,5
2022,Great,4
2022,Below mid. Tch,1
2022,Worst version ever. Total rubbish and USSD code is not even working. This is so frustrating,1
2022,Very good,3
2022,It's a good app but it is slow,1
2022,Good,5
2022,Very awful. Can disappoint you when you're most in need.,1
2022,Inability on making money transfer this days is becoming extremely unbearable,5
2022,Very annoying app especially during month end. The app failis and shuts down or it say possible duplicate transaction or account not found. You guys need to fix this nonsense. I just had to walk to a branch to do my transfer.,1
2022,Okay just upgrade ur network settings,4
2022,Please I have not been able to use this app for the past two days. Are you guys having issues on the app?The old app was more reliable. I find it difficult to transact using this app after an update.,4
2022,"After I updated former App, I have not been able to open the updated one. All the former features are completely missing. This App is frustrating, disappointing and unreliable. It needs replacement for users to have better updated App.",1
2022,Very bad,1
2022,"Safer, easier and faster",4
2022,"This is the worst bank app i have ever used, seems you guys dont even care of your customers complaint to work it",1
2022,Okay,5
2022,Terrible experience very difficult to transfer and getting statement of account,1
2022,"Please I can't download the app in my phone,help me so that it can drop",5
2022,I can't use my app after doing an update:this is so frustrating: why changing the old one if u guys weren't sure how d new one works,1
2022,So much difficulty,1
2022,"The app is very unreliable! First Bank needs to do better, if its not being unable to login, it would be being unable to validate account name or even unable to complete transfer request....",1
2022,I can't login all of a sudden I seriously don't know why,2
2022,"The app is always not logging in except I restart my phone. When I do restart, it takes time to get a successful login.",1
2022,"IT'S EASY TO SET UP FIRSTMONIE APP EVEN WITHOUT ANYONE AT THE BANK HELPING OUT, I LOVE AND APPRECIATE WHAT FIRST BANK IS DOING TO IMPROVE TRANSACTIONS ON FIRST MONIE PLATFORM..",5
2022,"The worst app in history of bank app, It shows error of possible duplicate transaction for even the the first time of trying. You get very annoying errors, error processing request for as simple as buying airtime, making transfer, Never pay bills with this app unless it's not urgent. First mobile is the most useless. Why don't you copy Gomoney or Opay app, it works seemlessly. I don't even know why I still use first bank. I just better stop here. Generate receipt function doesn't work. 2/100",1
2022,Very good App,5
2022,Nice app,5
2022,Nice app,4
2022,"This people are Fludestars please don't fail into victim, try to read this comment before using it I transferred money into it and the money bis now gone while I saw the transaction, please this people and the owner of this app is a scammer",1
2022,"After upgrade and changing to new phone, I can not activate app with my ATM card details. ""Saying error verifying card"" always",1
2022,This app is quite easy to use,2
2022,"Fix your app, FIRST BANK!! Always double check your app after each update please. Your customers are suffering and disgusted by it.",1
2022,Positive,4
2022,"It's always been amazing, quite simple and straightforward using this app, unlike other bank apps. Keep it up 👍",5
2022,The fact that transactions fail most times has caused me to make several duplicate payments which led to irreparable losses. To even retrieve transaction history as a proof of payment is almost impossible and I have experienced one today leading to further financial losses. Is it possible to initiate a law suit against this bank (even if its a class action)? Maybe that will make them fix this audaciously bad App,1
2022,Please take this nonsense off the playstore. If u can't make a banking app simple as every other bank then close it. Useless app.,1
2022,Very nice app,5
2022,I just downloaded this app. But it refuses to open. Why,1
2022,Good,5
2022,"This app is always frustrating. Loging in is always a problem, please fix this new update",2
2022,"I ve been trying to activate my new device with the new card I got, it won't work.",1
2022,"Very terrible app. Have been trying to login for years now to no avail. Went to the nearest bank and they couldn't even rectify the issue. If there is a way to give it a zero rating, I would have done that",1
2022,"No good comments about this First bank App, why is it so, first bank have supposed to have outgrown these inconsistency in their App development being experienced by their users...its a pity though",1
2022,So frustrating....I hardly open the app with my phone.,1
2022,Matured Financial service,5
2022,I have downloading this beforei remove the ad after login he came back,2
2022,Some how good,4
2022,It's a great App. But can be difficult to access sometimes. I think this should be improved upon to enable the App serve its purpose adequately and with less stress.,4
2022,Good,5
2022,I have had a nice experience using the app so far!,5
2022,Best,5
2022,Love it,5
2022,Otp issues past 2 months now. My experience is very bad with this app.,2
2022,"Very difficult to login in my first ten days of use, but it's working perfectly well for now",4
2022,"It's very convince and easy to use, it's a very good application.",5
2022,Slaugish app. Just too slow forvmy liking,2
2022,Best of the best,5
2022,Please return the updated,1
2022,Good app ! Nice experience,3
2022,Fabulously secure,5
2022,"What a frustrating app? Very frustrating. Always: ""Warning Network request failed"".",1
2022,"This update you asked me to do is the most fake i ever seen in life, nothing is working he keep on demanding otp",1
2022,"I am a new customer of yours but I opened a savings account in this bank of yours now the problem I am facing here is that when I deposit money they go in If I transfer to another bank account, it says that I go into the debit account and when I go in, it doesn't show me anything until I do it for about thirty minutes. Finally, if you say that there is no service, son of God, I need you to fix my account",5
2022,Best option,4
2022,"Absolute rubbish. I don't know what possessed me to update the app but I did, and now I can't get past the terms and conditions page. It shows ""Request Processing Error,"" which, why??? Why is this app so buggy? First Bank, fix it, and maybe try not to be those guys with a terrible app that only gets worse in spite of customer feedback and complaints. Jeez Louise, people.",1
2022,Very good app,5
2022,This app is really nice,5
2022,The app is very good.,5
2022,How can i get my statements please,3
2022,Good,5
2022,Please I need my money back,1
2022,App does not allow transfer out since last update.,1
2022,"I can't take screenshot of transactions on my android phone, but this is possible on ios phones.",2
2022,Very good,5
2022,The app is useless right now. Especially for those using hard token. It doesn't work.,1
2022,D page goes blank when u r asked to choose an account...i don't get it,3
2022,Fast and realiable,1
2022,Good,4
2022,It's nice app,3
2022,Okay,5
2022,Sometimes This app doesn't open at all .... Like in an emergency the app refuses to open. This has happened so many times and it's not even my network. This app is mostly useless and am sad because my savings are all in There. Rubbish,1
2022,The white screen is not fixed,1
2022,"This app is just frustrating does not even deserve one star,imagine 3days I can't log to see acct movements?",1
2022,The app works only 40% of the time and keeps giving an error message that there is no internet connection even when my phone network is working perfectly fine.,2
2022,Very good & impressive.,5
2022,relatively good and secure,5
2022,My experience on this app is terrible and frustrating for a long time now.,1
2022,Very nonsense app,1
2022,Issues,1
2022,"I don't seem to understand why my app should just be deactivated first bank this sucks,unable to make transactions and pay bills..",1
2022,Cool,5
2022,Network problem,5
2022,"FirstBank should do the needful in creating a new Banking App that would compete with challenges out there. No hiding of balance, no dark mode feature, no easy way to save account details with nickname, no, no, no...etc.",1
2022,Always having login problems,2
2022,I want to be continued to open my bank account on this app,5
2022,Good,5
2022,"I love this app and the developers have done a great job, kudos to them",5
2022,The most unreliable bank app I've ever used,1
2022,Buhgyy GTB,4
2022,An app that does not feature where you can log your complaints????or at least an email or whatever?,1
2022,"Always saying unsuccessful , the worst update bso far",1
2022,Nive experience,3
2022,Okay,5
2022,It doesn't display transaction history and is hard to navigate,1
2022,"Good, just improve the network response of the app",5
2022,I will advise First bank spends the money being used to advertise the FirstMobile on paying Sound Engineers to fix the app and make it function effectively. The app is currently not in anyway reliable. Fix the app instead of advertising malfunctioning app.,1
2022,This app shows me account to debit anytime I want to send funds off it and it just shows blank after that work on it,1
2022,good,4
2022,Very good,5
2022,Great,5
2022,It makes things easier,5
2022,Perfect!,5
2022,"Very poor, unable to load my account",2
2022,Un able to install,1
2022,Ok,4
2022,Good,5
2022,It disappears after I type in log in detail in this new device . I have never experienced any problems with this app in all the other devices I have been using. Could it be the device problem?,3
2022,Good,5
2022,"This make me send less and cash less,no network failure",5
2022,V.good,5
2022,"Your app is messing up, why this transaction error messages that a.lways pop up, fix the glitch! We are sending money twice or wait for long to be sure the transaction failed. Fix it!!!",1
2022,"I would have rated it more but the beneficiary list only indicates one account number even though I've added more account, whenever I try to add the account numbers again it indicates that it's already added but I just can't access the accounts under the beneficiary list",3
2022,So sweet,5
2022,I Thank God I've used this app before seeing all these crazy reviews..tbh the app is cool,4
2022,A lot,5
2022,"Good, though their doesn't respond to quit in times of emergency.",4
2022,Slow,1
2022,Beneficiary list not showing newly added contacts to the list,3
2022,Okay,5
2022,"Guys, this app is really frustrating. It has disgraced me a couple of times while trying to make transfer. The person you want to transfer funds to will be right in front of you and the app will be displaying one error message or the other. When you try again, it reads 'possible duplicate transactions'. I hardly write reviews but I just have to write this one. It should not continue this way please. Kindly improve on this!",1
2022,Not good,5
2022,Very useless app,1
2022,Great App,5
2022,A very Terrible app and completely frustrates one. First bank has generally become a very incompetent group. Seriously considering shutting down this account permanently.,1
2022,Exceptional,5
2022,App never opens until one is frustrated,1
2022,The app is okay but needs improvement,3
2022,Best Bank ever. I love First Bank,5
2022,Good,5
2022,"White screen not fixed,unlike other bank app, firstmobile delay longer before display that disgusting white screen then sign in. The ads screen Is disgusting too. I have try to stop it but it keep on popping up. This app doesn't worth the 1 star I gave it. It requires ZERO STAR",1
2022,"This app is not working at all, it keep displaying error verifying card, I have email the customer service but to know avail. First bank really need to work on this app so has to suits customers need",1
2022,It very interesting and easy to operate as a first Bank customer..,5
2022,Excellent,5
2022,It's easier to do transaction,5
2022,Good,5
2022,V v good,5
2022,It is working working showing me it would not work on jailbroken phones 🤔,1
2022,Simple to use Most of the time,4
2022,Find it difficult to remove the account on the app and put another one. It's actually someones account on the device and I want to remove it and login with my account. Please can you help me rectify this issue?,3
2022,Good and trusted app,5
2022,Best banking app,5
2022,Good,5
2022,I loved it. A new system should made to enable customers to update the application on their new device after reaching 10 maximum devices by automatically Deleting the devices via their mobile phone as in fcmb applications. The bankers don't even go through customers comment to to update as adviced,5
2022,Very poor development from you guys... I've not been able to login since months ago .. I had to spend all my money there ATM... App will just decide not to open and there's nothing anyone can do about it... I made a mistake to include my account with them for a transaction... Up til now I've not been able to open the app to take away my money ...,1
2022,Can't open app after updating. Very frustrating bank app.,1
2022,Awesome 🤛,5
2022,Why should restrictions to make screenshots in-app be placed on bank apps?,1
2022,Good and efficient,5
2022,Great App,5
2022,"In this age someone cannot generate a pdf for transfer and other payments via a mobile app. Please shut down this app, it is really annoying. Value is zero because USSD transactions are even better",1
2022,"Very slow to connect, the worst banking app i ever come across, take days to log in mtchewww",1
2022,Very good,5
2022,Nonesense app. Very slow,1
2022,Slow processing time...always has a network issue...please upgrade it,1
2022,Very Disappointed with first Bank,1
2022,Useless app,1
2022,Excellent application!,5
2022,"Really nice product from FBN. The transaction history which syncs realtime, card management, and receipt generator ideas are super cool & nice. The UI is sleek. Overall the quality is top notch. RECOMMENDATION: - Account creation/upgrade. - Card Request/Renewal. - BVN linking. - Live Chat. You should get a 6-star rating if the above can be implemented and save us some stress of going into the banking hall and long queues.",4
2022,Interesting and fast app for transaction mean,5
2022,"This new update is frustrating, I've been unable to open the app after the update",1
2022,Nice,4
2022,After updating this app. I can't activate my device for 3 days now,5
2022,"This is the most frustrating banking app I have ever used. Most times it doesn't open, when it does it takes very long time. Recently I won't even be able to do transfer when I turn on save beneficiary button. So annoying. The developers should do something about it. If there is anything like 1/2 that's what it deserves until changes are made.",1
2022,"This app update is the worst banking app ever. For the past 2 weeks, I have been facing challenges in completing transaction and something it reports failure while it has been completed. Kindly work on the app as it is totally useless",1
2022,"You can't possibly create an account using this app, it will always tell or request for ""Title"" and you can't proceed from there... You won't find where to add the Title. This new update happens to be the worst of all. It will always pop up with error message writing ""processing error"" Just the worst app where you could ever think of creating a bank account without stress...",1
2022,ɛasʏ tօ ʊsɛ ɨռtɛʀʄaċɛ. ɨ ʟօʋɛ ɨt,5
2022,Good,5
2022,"I know you guys are trying to make it work in order to give your customers the very best of experience but, we are still suffering from the inability to operate the app satisfactorily. Perhaps the tech guys require reshuffling! Because, right now, I can't sign in, even after updating to the latest version. And I need to perform an urgent transaction right now. Pls do something about the app. Thank you.",1
2022,Good,5
2022,"I have been issue since last update, to reinstall the app has been a problem and frustrating. OTP never sent and keep on showing ""pending activation for this device"" since over 2 weeks now. The developer of the app has to something urgent to salvage the situation.",2
2022,"Ads so annoying, most transactions always unsuccessful",2
2022,Poor,1
2022,I am experiencing error to download,5
2022,"App is a fraud. Unsafe and unreliable. One purchases airtime but is not reflected on the phone balance. Likewise, when one sometimes transfers money into certain bank accounts, money goes out of your account but transferee will not receive the money. The integrity of the app is compromised and therefore unsafe and unreliable.",1
2022,Wow,5
2022,Very good app💯,5
2022,It's very fast and nice app,5
2022,Very good app now not like before,5
2022,Very good app and reliable,4
2022,Yes I love it so fast..,3
2022,𝗠𝗮𝘀𝗵𝗮 𝗔𝗹𝗹𝗮𝗵,5
2022,"The app is malfunctioning this day unlike bfore when transaction was made easy. One can't delete beneficiaries. U can't make transfer easily as it gives error message where as the transfer might have delivered., one can't print receipt anylonger.",1
2022,"I have a good experience using first Bank app, I appreciate their service and effort",5
2022,How can you be asking to provide token before i transfer when i don't use token.Isn't this app a mad app.And it was an emergency. YOU JUST SEIZED MY MONEY,1
2022,I haven't been able to access my app for close to 3weeks now. The finger print option on the app has seized to show.,1
2022,Perfect,5
2022,"Can't even log in for days now, trying multiple times a day to log in yet no way",1
2022,Excellent,5
2022,Great app. Makes transaction smooth,5
2022,Fantastic,3
2022,This app has been so frustrating lately. Can't access anything. Rubbish for now,1
2022,"Worse app ever everything i do always say error you better change your programmer all this nonsense you guys call app, its frustrating my soul here.",1
2022,Great,5
2022,"IT'S HELL USING THIS APP, IT'S TERRIBLE, FRUSTRATING, NAUSEATING AND NAUSEOUS. EXIT PLAN IN VIEW.",1
2022,"Please I want to make a transfer, but the select account is blank, my account is not coming up and I can't go forward from there... USSD ain't working either...",2
2022,"For the past two days i can't log into my online bank app. Too bad😞 And another annoying part is wen i make a transfer, it says unsuccessful, wen i try again it says possible duplicate transaction, then in a split of seconds, i am debited, most times twice. This should be fixed pls😞 D previous app is far better dan this upgraded version. You can't even screen shot on this app🤦",2
2022,Good and ok,5
2022,Bad. How will I get clear internet but app is not working,1
2022,Powerful,5
2022,Because the bank security is excellent.,5
2022,Satisfied,5
2022,"Fair app, Its effective but not efficient. I can no longer order my account statement to my email, why does it say ""email not found""? But if I want to file a complaint, my email will be very visible there",2
2022,Cool,5
2022,Very very bad app,1
2022,Good,5
2022,Very very stupid bank maybe its because you have a lot of customers i was almost embarrassed this stupid bank froze my account without notification i went to pay for my transaction in the salon after making my hair just to realise they froze my account (kyc) i had to go borrow money is it too hard to notify your customers ? Why embarrass them,1
2022,Wonderful. Very good.,5
2022,Great,5
2022,Simply unique....,5
2022,"It keep saying transaction unsuccessful but they keep debiting me, thr app is poor this new update is worse, are suppose to be allow to change our bank limit too but those feature are not here",1
2022,Better,1
2022,"I do enjoy this app, my only problem with it is whenever I change my phone, I found it difficult to get it down again,",3
2022,My experience used to be very good until I was denied access into my account. I can't post a screenshot but it said app cannot be used with jailbroken or rooted phone.,1
2022,Excellent,5
2022,Can't longing to my account,5
2022,Good,3
2022,For a couple of months now the app barely opens for me to carry out transactions. Meanwhile other bank apps open with ease using the same network. When will this be resolved please.,1
2022,One of the best,4
2022,Good,5
2022,Please help,2
2022,Horrible,3
2022,Very poor app,1
2022,Excellent bank,5
2022,Satisfactory,5
2022,I cannot send my short slip to any Whatsapp,5
2022,"since upgrade,can log into app,when i try to log in it says,i cannot use app on a rooted or jail break devive,i dont know what it means because i was using the app on the phone before upgrade,please will appreciate if u can help out my phone is samsung sm-J120A",1
2022,"I've been having the worse banking experience with your app, it keeps showing transaction unsuccessful almost every time I try to make a transfer and yet deducts severally . I have tried updating severally but it keeps showing same. The purpose of having a banking mobile app is almost defeated using your app. It used to be my best banking app, but its gradually becoming the worst",1
2022,Very Good,5
2022,What a great help this app do to me,5
2022,Do you know that the current version of this your USELESS APP sometimes takes a whole year before someone is able to login. You people should stop updating the app with nonsense if you don't have anything useful to present jare. Very annoying. This nonsense just paralyzes someone in an emergency situations.,1
2022,"It's very impressive, very secured and faster,I really enjoyed it",4
2022,Okay,5
2022,I enjoy it,5
2022,I like it,5
2022,Wow...best of it kind,5
2022,"This app is not working perfectly,I regret downloading or updating my app",1
2022,Very slow app,1
2022,Using this is so frastrating most times mostly it misbehave when you have something important to do nonosense,1
2022,I don't why my bank app keep telling that my account has no valid name as I was trying to make a transfer 😡😡😡😡,1
2022,"This app doesn't always open, and I can't even use ussd code to transfer or buy airtime, if I bought data on the app it will credit me but not working",4
2022,"This app with most recent update is messed up. It doesn't pay most banks. Out of 10 transactions, only 2 may work. It is frustrating. Please see to it.",1
2022,"Very bad I can't make any transfer successfully it says error all every time so worst, you guys really need to get this off I so much prefer the old one",1
2022,James Moses Gggg,5
2022,This app is not working out fine,1
2022,I can't deactivate or activate other devices on the upgraded version... No option for device settings,5
2022,"The recent update has a lot of glitches. At the point of completing transaction, once you enter the pin and confirm the pin the transaction keeps showing transaction failed. You have to try severally before it goes through. This bug has to be rectified.",2
2022,"This app is frustrating, multiple attempts before you can do a successful transaction.",1
2022,"This app is really frustrating me, it keep show error in midst of transactions, only for me to later receive debit alart at the end, I end up making double transaction that will not be refunded.",1
2022,White screen got even worse after the update now I can't even login again all,1
2022,I used to like this APP a lot in fact it was my go to app for financial transactions. But now over a month I haven't been able to use or send money to beneficiaries ...Its so useless to me right now,1
2022,Very frustrating and useless,1
2022,"This app has become relatively unstable. Name validation has become a problem, atimes successful transaction show unsuccessful try again. Other times to it will keep popping up duplicates transaction which you will battle with several time before a successful transaction",1
2022,Good,1
2022,Very good app,5
2022,Firstbank mobile app refuse to open in my phone gionee 8001,2
2022,Very interesting but this days i can't transfer with it i don't know why,4
2022,Good app.,1
2022,"This new update is so frustrating, I keep getting ""TRANSFER UNSUCCESSFUL REQUEST PROCESSING ERROR "" message any time I want to do transfer, please fix this asap, I would give it a zero star but guess I can only go with one.",1
2022,Worst app have ever used... Can't make transfer smoothly. So bad,1
2022,"Very nice, infact I don't go to que at the bank anymore since I got this app, it has so much value, many tins are there if u cool down and study it, First Bank! u people are truly first",5
2022,"Terrible experience from this app, imagine trying to transfer for 2 day and getting a request processing error, from my money that I paid into my account, we should be able to sue the bank for terrible services such as this, I have been using firstbank only for a long time but I will consider other options if this problem persists",1
2022,"TERRIBLE APP, (needs serious work and upgrade), u will transfer money and get unsuccessful notice just for it to debit u later causing u multiple deductions after trying over and over..",1
2022,"Is the one of the best application so far I enjoy it, and it functions very well",3
2022,Good,5
2022,Good,5
2022,"Fantastic until I had to update some few days ago; horrible experience ever since. I do transfers, I can no longer ""share"" the receipt as evidence of payment. Nor download. Please help sort it out quickly. Dr imosemi",1
2022,Poor performance,2
2022,Nice,5
2022,I love first mobile app is the best I ever seen in my life you guys should continue I love what you guys are doing well but the statement place make it make it so that you can be able to delete it thank you,5
2022,This app is frustrating 😡 I mean even the bank sef,2
2022,"This new update is zero, complete rubbish, instead of improving, you guys are so discouraging.",1
2022,Problem with transfer unsuccessful...too bad,2
2022,Best banking app ever,5
2022,Nonsense apppp!!!5,1
2022,Efficient and effective,5
2022,"This is by far the worst app in existence, it's so frustrating using it. Sometimes, you need a miracle just to log in, let's forget about how many 'unsuccessful transactions' there is, which forces you to send money twice (duplicate transaction issues), top it up with ads that wouldn't stop showing.",1
2022,Uyuu,2
2022,Whatsapp customer service is terrible you only get the same reply over and over again no human assistance😡,1
2022,"I have problem with the app.Anytime I install the app,I need to register as first timer,but it is asking for my login pin.Pls what do I do because I have uninstalled it now.",1
2022,Very good.,4
2022,The most useless bank app have ever used.,1
2022,It's a nice app,5
2022,Good experience with the App,4
2022,The best so far but since I lost my phone and bought another one My first moble app is not working on my new phone,5
2022,Terrible. It doesn't log me in,1
2022,So nice,5
2022,Wonderful,5
2022,"Really love this bank, there mobile services is best and acc security is top notch in terms of transactionary services 💕",5
2022,Very nice app,5
2022,"This app is the most stupid app I've ever used. Imagine, it takes time to load (I've gone more than a minute) and hangs even on a 4gb RAM phone. Abeg, make una improve jare.",5
2022,All the best,5
2022,How can I get session ID please first bank customer care,4
2022,The update is slow and transferring money is very difficult.,1
2022,Great,5
2022,It's all good and manageable until this new update destroyed the app functionality. A single transaction takes almost an hour to go after repeatedly saying transfer unsuccessful and processing errors. SO FREAKING ANNOYING!! Fix the problem ASAP please!,1
2022,I will not put you 5 because no have network,1
2022,Very slow,2
2022,Not working in my phone this new upgraded version. So I can't use the app.,1
2022,"Very annoying app, It can't even open up since I updated it. Wish there's zero star to click on, the app doesn't deserve one star.",1
2022,Worst app in the history of Android,1
2022,"Very annoying. Not reliable. Disappoints me mostly in emergency situations. I wish I give this app 0 star. It keeps popping up. Warning , unexpected error occurred, please try again later. I have been trying to make transfer with this first bank app for the past 2hrs to no avail. My other banks app have been going easily. This First bank app is the worst app",1
2022,Why is this app always down ???,1
2022,Very poor. Network problem always,1
2022,Keeps crashing and saying unexpected error occurred. Not cool anymore,2
2022,It will never be well with the entire first mobile app developer. What's this annoying app you introduce 🙄😒😡 Can't even login to my mobile account with the app. So annoying and frustrating. Stupid developer and it's entire team 🙄,1
2022,So bad. Can't even make transfers easily dis days,1
2022,The app no gree me register sef,1
2022,It has not helped me today,5
2022,Useful,5
2022,Good and intellectualy desgned App,3
2022,Please make app Load fast interms of money transfer,1
2022,This app is giving me serious headaches. Anytime I want to do transactions it will write unsuccessful transactions and debit me later in the day without crediting me back😭😭😭. At times it will debit me twice without refunding me back. Why firstbank. First bank you have failed us. You Don fall from TOP TO BOTTOM. I THINK it's high time to change bank because you have caused me a lot of damages. I'm tired and sick for that unreasonable attitude towards your customers.,1
2022,Very bad app.. takes time to activate not to talk of login ... I hate this app and first bank ..very frustrating...the app doesn't work ...why put a bad app here if it not working,1
2022,Very good,5
2022,This app is so frustrating that at a point I wanted to angrily break my phone....please u guys should work on this app for good.,2
2022,Rubbish bank ever.,1
2022,The most useless app ever😴,1
2022,Wow,5
2022,"The new update is useless, it's better to go back to the old version.",1
2022,"Lots of error messages. I believe an update is needed. Transfer not going through, it could be network. Banks loosing money when transactions don't go through. Too many unsuccessful transactions messages.",2
2022,Very bad.not opening nor connecting pls.,1
2022,Awesome,5
2022,Dis app is fustrating always network problem... causing me to double transfer...pls work on ur transfer option better,1
2022,Good,5
2022,Always failed transaction most of the time. 4 out of 5 times failure,1
2022,Great,5
2022,I was logged out after months of using this app on the same device telling me my phone is jailbroken when i didnt change phones. This is my business account and a mobile app is important for transactions please look into it.,2
2022,Your app is no longer functioning on my phone It's not allowing me to log on,1
2022,Good,5
2022,This new update sucks🤧,1
2022,The most useless app I have ever seen,1
2022,"You need to upgrade this new app very frustrating, one can not transfer money again, have to be wasting time on failure always, I hate this",1
2022,Nice,5
2022,It's two days now I can't still download the app. It's funny. Just to download app and everybody will be blaming gorvement while million fail to do their work well.,1
2022,My first time using this app and am trying to register but it keeps saying error verifying card,1
2022,Awsome really appreciate,5
2022,"This new updated App is the real definition of nonsense, Always not connecting to network",1
2022,"This app 2.2.0 is failing to often.is it that firstbank cannot get an app right? How can a problem persist for this long. It keeps returning error, only 1 out of every 5 transaction iniciated went through successfully. Very poor This is now 2022 this app is as bad as ever This August 2022,nothing has change, as I type the app is not working",1
2022,This new update any time you try to transfer you will get network issues My advice to you to take action on time to avoid lose more costumers,2
2022,I can't login,1
2022,Great!,5
2022,Good,5
2022,I CAN'T TRANSFER MONEY FOR 4DAYS STRAIGHT NOW 😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥😥,1
2022,"What's unsuccessful transfer again na? una own don too much with this first mobile oo, shuuu. I no fit do transfer again? More than 5 times now",1
2022,The application is not working on my phone,1
2022,"Why is it that my this first Bank mobile application that I have been using for some years stop working in my phone , I couldn't log into my account and I uninstalled it and install it again no way it keep on whom me error loading consent! Please try again later , and I have tried it for 4 good days now no way and I log it in another phone it start working there but couldn't work in my phone again while I have used it in that phone for 5 months now",1
2022,Kk,5
2022,What is happening to firstbank app today?,1
2022,"one of the worst bank App, a lot of failures during transaction, sometimes no receipt generation. sometimes you can't login. it's too poor. Nigeria has a long way to go. nothing is working fine.",1
2022,This app crashes almost everytime and you can't make use of its basic functions without logging in and out many times,2
2022,Unreliable,1
2022,The app is Totally useless,1
2022,I rated this app the worse on their first update but it's much better now,5
2022,This app is so useless,1
2022,"It is a shame that First bank could not come up with a functioning mobile banking app, it is annoying and frustrating. Do something about this error filled connection called FirstMobile. 😡😡😡😡😡",1
2022,Can't login terrible!,1
2022,Too hard to login. Error all the time,1
2022,"Unable to login, unsuccessful transaction. Unnecessary debiting. I dont just know any nigeria bank to use again",2
2022,"First bank mobile app is a disgrace to the mobile app building world I can't even enjoy the money I worked so hard to get, because of malfunctions of this app This app is worst than hell",1
2022,It is good for the business,5
2022,I like the app,3
2022,"It's being Wonderful , very easy to operate",5
2022,The app keep showing network request failed for the past 48 hours I have not been able to use it for my business transactions,1
2022,I regret updating the app. It doesn't leave the first page. So fraustrating,1
2022,"This mobile is becoming so frustrating,someone cant transact smoothly without error.",2
2022,This is the worse bank app I have ever used. Trying to transfer repeatedly for days without success. How will I have money and not able to access it.,1
2022,"This app is frustrating, firstbank do something please.",1
2022,I'm unable to create a virtual card,3
2022,excellent 😘😘😘,5
2022,Failing repeatedly,2
2022,Very poor operation system and bad response to input,1
2022,"The app shuts down on its own when I'm using it. It doesn't allow me complete my transactions. I have suffered this for a while now. I went to the bank for complaints. After then, it worked for a while and has failed again. I have restarted my phone, and even re-installed the app afresh, but it doesn't work. I may likely leave First Bank because of this app as I can't have access to my account for online transactions.",1
2022,Excellent,5
2022,Poor poor poor service,1
2022,Good,5
2022,"FirstBank you are indeed the FIRST. 🔹As a disappointing digital banking platform you are the FIRST 🥇 🔸As a bank with very poor customer satisfaction you are the FIRST 🥇 ▫️Using your app steals my Joy everytime. This is the first bank I had the privilege to open an account with 10+ years ago & I was filled with joy, but banking with you is one of my worst experience. I have never benefited anything since banking with you, I have nothing to show from been your customer. Not even your services.",1
2022,Worst bank app ever. You guys better up your game or you'll be loosing customers in no time,1
2022,Good,5
2022,Consistent inability to deploy usage is frustrating and sickening. I might just close my account eventually.,1
2022,Your mobile app is the worst ever If you don't have a good network system you guys should stop operating dumbass,1
2022,Horrible experience. App keeps crashing. Transfers barely work,1
2022,Good,5
2022,Easy to use,5
2022,I couldn't register on this app. Showing wrong gateway.,1
2022,Fbn you can do better,3
2022,This app is wonderful and helpful,5
2022,I'm seriously disappointed about this new first Bank app I just installed yesterday it just managed to work till this morning after then I can make any transactions anymore this failure on the side of first Bank pls try to upgrade urgently because of your customers,1
2022,It V,3
2022,When I want to transfer it doesn't show me the account to debit I switched on my account but still the same thing. The money in there I need it urgently. Please do something about it first bank,1
2022,Why is it that even if you off advert after logging in it still appears? You people should remove all those ads pls. After logging in and below the statistic on the dashboard. I cannot advise anyone to update to the current version because of those too much ads,1
2022,"The app is not bad but the problem I have wit it is that, as soon as you just open the app your account ballance just show up. At least they should be a way to hide the ballance.",3
2022,First Bank app is the worst now 24 Everytime unexpected error or possible duplicate transfer,1
2022,"I must say,that it's too fast most efficient",5
2022,Improve on the app to enable customers access the transaction history of any date of his/her choice. Not just the LAST 20 alone.,2
2022,🙄🙄🙄,1
2022,I need my applications to download,5
2022,Excellent,5
2022,Fantastic Application,5
2022,"So fast and reliable initially, but lately I don't understand what's going on",2
2022,"You cannot regenerate receipt at another time. You cannot use send transaction receipt to any email. It keeps on saying "" go and update your account"" which I have done more than four times. The message is still the same. Bad app.",1
2022,Manageable,2
2022,Great services real-time love it,5
2022,"App functions well now, but more improvement needed.",4
2022,Ok,5
2022,Good,5
2022,"This bank is the most useless bank have ever used . They usually debit with useless fee , without reason. I just got debted yesterday for the same huge fee they claimed to have charge this month alone twice. Am really confused about bank and the regulatory body. The bank much okay and perfect but bogus fee without reason",1
2022,"Good, not bad",5
2022,Great,5
2022,Worst application ever🤦 Imagine am trying to send money and i keep sending it more than 5times before it works. Try and fix this in new app update,1
2022,"Download this app,didnt give the option weather iam a new user,activate different device or weather i already have account",1
2022,Your app is riddled with bugs and just plain useless most times. Please fix the issues,1
2022,"This apps not work on my phone, always write 10 exceed limit",5
2022,Good,4
2022,It's so bad . The app is very inactive,2
2022,Please fix beneficiaries. If I add beneficiary that's not a first bank user it saves but doesn't appear on the list and if I try to register it again it tells me already registered. Very annoying 😤😤,3
2022,"Ever since I changed my phone I have not been able to login into the app, it's not nice at all. What can I do to change that??",1
2022,Allow us to do screenshot on this app n print bank statement anytime,1
2022,Very nice and easy to operate.,4
2022,We weren't able to link our Email to the app. Kindly work on this and get back to me. Thanks!,5
2022,"The worst banking app I ever used, it's better to revert the previous one pls.",1
2022,THIS APP IS REALLY FRASTRATING. PERHAPS THE BANK HAS APPOINTED A LOW COST INEXPERIENCED DEVELOPER. THE BANK WILL LOOSE CUSYOMERS IF IMMEDIATE REMEDIAL ACTION IS NOT TAKEN.,4
2022,Just got a new device and it keeps saying numbers of devices exceeded. So i cant activate device,1
2022,The app is very bad,1
2022,Network experience,5
2022,I can't use this app on my new phone.it keep showing me; this app cannot be operated on rooted or jail broken device,1
2022,I love this app very very useful to me once I have data it has never disappoint me,5
2022,Very bad,1
2022,In between 2p to to 6 pm is always showing transaction unsuccessful,2
2022,Good app,5
2022,This app is very useless now.,1
2022,Nice app buh still needs some upgrade,3
2022,It's very nice application,5
2022,"I wish d bank serve me well,i dnt want unnecessary trans",1
2022,I regret updating the app. I haven't been able to open the app. This is disgusting and does not portray the impact of the years of existence of the bank like the new generation banks. Please improve on your service.,1
2022,"Is there any way to downgrade to the previous version, because this new version has issues with logging in, making transfers etc. I don't know the essence of the upgrade I think it is better to uninstall the app since it is useless",1
2022,First bank just as his name is first in line of laziness,1
2022,Pls work on this app it's very frustrating most times.,1
2022,"Update is disfinctional, I've had duplicate transfers and errors of all sort. Please get your developers to fix bugs in the App",1
2022,Nice,5
2022,This new update suck. One of the worse app ever. After the update I can't even login to my app again and it's supper slow. Who the hell develop this app. Shame on first bank. Zero star if possible,1
2022,Please put me through this application first before I can access correctly the application. Thanks.,4
2022,Rubbish,1
2022,Using this app is my worst experience using mobile bank app. Lots of glitches ....,1
2022,"I'm trying to activate new device but kept saying ""error verifying card"", why?",1
2022,Always Difficult 😔 I'm not giving it a star.make it work pls sir/ma.It's very frustrating 😑,1
2022,App has been malfunctioning for a while now.,1
2022,Good,5
2022,This is very 👍 nice,5
2022,Good,5
2022,Why can't I get my statement from this app? It's very annoying 😡😡😡😡,1
2022,"This is the worst banking appbin Nigeria. First bank i know you can do better than this, it hurts me that when am in a die need to make urgent transfer from my account I just cant figure out why you guys will not grant me access to my fund. Try to work on these app because its too slow to open and delays transfer unneccessary. I love this bank and hate this app passionately. Pls do sonething about it. Thank you.",1
2022,First bank I tried to check my balance I tried to check my balance is it removed 6.72 something nearer in my account I don't know what is going with them I don't know if not I don't know whether I will continue using this I think I will change your another bank I'm not enjoying your bank at all 😭😭😭😭😭,1
2022,This has got to be the most useless app in Nigeria. Transactions never go,1
2022,Only responding intermittently,1
2022,This App disappears too much and this is giving me too much pressure,5
2022,"I lost my verve card, can't log in with my master card.. please what should I do so I can use the app",3
2022,App malfunctions,1
2022,"I find so difficult to open my banking app. Like 95% of the time, it does not open. My data is 💯 functioning yet this app won't open. It's disheartening....",2
2022,"This update is absolutely rubbish. Since the last 48 hours I can't make transfers all because I can't see the ""Select Account to debit"" option. I click on it and I see nothing. You really have to fix this 😏",1
2022,Good,5
2022,Ok,3
2022,"I'm enjoying the app, I haven't had much bad experience with this app",4
2022,Good luck,5
2022,Dead app,1
2022,Very helpful,3
2022,"The app keeps telling me we are sorry this app cannot be operated on a jailbreak or rooted device, this is the same phone I've been using for almost a year now.",1
2022,Great interface,5
2022,"This app is getting worse !!! You can't transfer on it. And it keeps showing ""incorrect pin"" even when it's the right one. Access more is way better 😒😒😒",1
2022,Very helpful,4
2022,"This app is useless. If you try to make transfers, it brings out error codes unlike the previous versions. The people that wrote this app deserve beatings.",1
2022,Good app,5
2022,Very poor,1
2022,Good,5
2022,Am been told that my app is been rooted abeg wetin be the meaning,1
2022,"This is the most useless mobile banking app in the country. Just to effect a simple transfer, I will have to keep initiating and logging out until if I am lucky before the transfer will be successful.",1
2022,Great app,4
2022,"The app is showing ""this app cannot be operated on rooted or jailbroken device. It was working very well until the last update. I have uninstalled and reinstalled it, yet its not still working. Please fix this.",2
2022,"Am having difficulty to run transaction with this app for some days now. First Bank, what's happening?",1
2022,"After updating the application, it won't accept the terms and conditions.",1
2022,You are always the best,5
2022,I think this app has gone haywire. It keeps telling me request processing error or something other things whenever I try a transfer.,1
2022,Best bank app,5
2022,So frustrating 😫,1
2022,Great,5
2022,The app is very nice,5
2022,"What sort of dull and rubbish app is this. God, am closing my accounts with first bank because of this useless app",1
2022,My best bank,5
2022,Very bad day by day no improvement,2
2022,"Firstmobile is most useless banking app in Nigeria at the moment especially for the past 5 months of the year 2022 till today 1st August, 2022. Each time you try to login, it will not log you in and the day you are lucky to login, in the process of trying to transfer, you get error messages. What a shame on the developer of Firstmobile, he needs to go back to school!",1
2022,Ok,5
2022,Beautiful App,5
2022,After updating its difficult to login. I have uninstalled and installed again three times but it it just goes off and does not login.,1
2022,The app is not opening,4
2022,The app is irritating. Whether I'm able to log in or not is usually a coin toss. It utterly unreliable,1
2022,Good,5
2022,Disappointed. Totally disappointed,1
2022,Good,5
2022,It's deserve 5 fast and smooth in transfer money but network issue so many times,4
2022,Nice,5
2022,Very good app,1
2022,Better Experience,5
2022,The worst mobile app so far can't open since this month,1
2022,"Rude staffs, bad service, poor customer care relationship with an app filled with technical glitches and I could go on...",1
2022,"This app is the most useless and worst ever, cannot open, you could have called your bank""LAST BANK NOT FIRST BANK"" ok, do something needfull to effect changes in ur system, its not working, first bank Nigeria mobile app is not working, do something about it now, Repair it now or u upgrade it, so that it can be open in all part of the world, do u understand, or do u get me clear, Your is now LAST BANK NOT FIRST BANK, so dont call urself first bank again, we are tired of this ur so call app",1
2022,Very poor. The app is so difficult to open. You guys need to work on it because it takes time to open or it won't open at all,1
2022,For the pass three month now...I can not have access to my banking app ...why,2
2022,Frustrating. After removing ads anytime I log on still shows advert.,2
2022,The most efficient bankers for decades,5
2022,Nice,5
2022,"Bad and useless app , request processing error almost all the time Double debit someone's money",1
2022,"The show ad button does not work, ads keep showing even after turned off, most times the app automatically shuts down when you click on a saved beneficiary during a transfer,most frustrating bank app since the last upgrade, doesn't even deserve the one star rating 🙄, one cannot generate a receipt for a past transaction, one cannot transfer funds on the first attempt....too many issues with this utterly useless app.",1
2022,When selecting an account to use nothing shows up,2
2022,Smoothly,4
2022,The update is not working,1
2022,Wonderful,4
2022,Always disappoint someone Most disappointing mobile 📱 app,3
2022,Always giving so many errors. Previous versions were ok,1
2022,"Why this app is so frustrating like this, it hard for it to list all others bank like UBA,GTB, haha why?",1
2022,"Ive had started worst experience ever. I am unable to transfer funds bcos when I do, it says name function not found. Sometimes t brings out some error inquiry..... First Bank do better. This is embarrassing 😳",2
2022,Very unreliable app. Always disappointing at critical times. I regret having an account with first bank and will shut down the account if the app challenges with multiple charges continues,1
2022,Awesome,5
2022,"This bank app is the most stupid bank app i have ever used, so frustrating",1
2022,Very good,5
2022,Frustrating once again I've not been able to log in since Wednesday and I have a lot of transactions! It will always display network request failed Please do something ASAP😡,1
2022,Nice,5
2022,Good app.,5
2022,The network is slow when trying to make a transfer,3
2022,Nice,5
2022,This app is not reliable anymore,1
2022,"Quite sad. The app goes off on attempted login. Please, how do I get the older version back as I can't use this.",1
2022,Good evening sir/ma Please I just got a new ATM card but I can't log into my First bank app,3
2022,Great 👍,5
2022,Worst mobile banking app ever,1
2022,ok,5
2022,Great,5
2022,"I tried to open a mobile account but it skipped the mPIN and transaction pin, now I can't login in, what can I do? I tried to con them but the number isn't going through",1
2022,It was awesome and perfect I love everything about this App,5
2022,I have been enjoying the app so far,5
2022,Am unable to sign in ever since I downloaded it on my phone. So annoying unlike other banks that have self assistant options. Wanted to change my secret question and answer but OTP was not sent. Spent more than 3hrs on that in the bank yet not resolved. Called customer care they keep on wasting my airtime saying it will be sent . Very bad App have ever seen.!;!!!!,1
2022,"This is the most useless bank App i have ever use, everything in this App is frustrating,when trying to make a transfer, you people will be Asking for OTP and u won't send it;how do expect someone to make an emergency transfer for God sake,i hate this your OTP stuffs this is not d standard of other bank pls",1
2022,First bank app is the best banking application so far. I've never regretted downloading this app,5
2022,Nice,4
2022,"It's quite shocking and surprising that first bank has such an extreme poor mobile banking. My goodness, this is the worst mobile banking app I've seen here in Nigeria. I pity those that only have first bank as their bank because this app will frustrate and disappoint them when it is most needed (during emergency).",1
2022,"The stability of this app is very poor, how could an app deny customers transaction for over 24 hours",2
2022,"One of the worst banking apps I have used. Takes ages to load, disrupted transactions, takes 24hrs for account balance to reflect a credit alart, can't screenshot to send to people as evidence of transaction. If I try sending any transaction to my email it will say no email found. But I registered on the app and bank with my email and I receive updates from the bank into my email. Please work on the app.",1
2022,Very ok,5
2022,Good,4
2022,Stopped working after update. Error message says my phone is rooted. But my phone isn't rooted.,1
2022,"This new update is just so frustrating, transactions keeps failing and it's very annoying, I wish I can give a zero star",1
2022,Can't log in anymore. Worse app,1
2022,It's a good app but could be better. There's room for improvement.,4
2022,"It's such a frustrating app everytime no network or unnecessary delay,mmtcheww",1
2022,"This app is nothing but an unfortunate app,you can download it if you want to waste your data Rubbish 😔😪🤭",1
2022,Very good with easy access,5
2022,This app needs a minus -50star rating👎👎👎 Very frustrating to use. Beneficiaries can't be paid. Utterly useless,1
2022,Please is there any first bank app apart from this one. Your mobile app is terrible. I keep losing data alot because of activating device. Every month it stops working and I will have to download a new one. Presently it is not activating my device.,1
2022,This is horrible app I will give it 1 star what is a the essence of using an app that you can't open it takes up to 1 hour or more before I can login this is just a waste of customers time energy and money .,1
2022,"It's horrible . This app is exhausting, literally the worst banking app ever. Just pray you are not in an emergency situation when you want to Access the app.",1
2022,"Stupid app with ads, upon all the money they steal from Nigerians. Them no dey shame, the whole public done sabi their loopholes and gimmicks finish",1
2022,"This is the worst banking app I've used in recent years! The new update messed it up. I'm seriously considering ditch the bank cos of the app functionality. In a world where banking is on the go, I can't allow a mobile app frustrate me this much!",1
2022,No means of communication. Refused to send statement to the email provided instead keep saying no registered email while there is a registered email.,1
2022,Blast,5
2022,Satisfied,5
2022,"I've been unable to make any transaction with this new updated app, what's wrong?",1
2022,"This app is useless, it will keep rolling when trying to login and it will never login, this use to happen most of the time.",1
2022,Good,5
2022,Very stupid update! It keeps loading and loading until I restart phone. This is really a worst update,1
2022,It has opened since yesterday after several attempts,3
2022,"This first mobile app is very useless, because I don't know why whenever am trying to transferring funds to someone the transaction will end up in failed then after some minutes I will try to relogin to my account and check my balance and I will see that they have deducted the money from my account, and I won't get refunded back, the worst part of it is that the person I sent money to will keep telling me he didn't receive the money this is so frustrating 😤",1
2022,"This App is a disgrace to Firstbank Nigeria, a whole first Bank don't have a reliable banking app. You guys need to improve digitally. Very slowly app, can't even login after updating the app.",1
2022,"I don't know why this app is a virus to my phone, it so slow and frustrating, whenever i open the app my phone will hang, i don't really know what is going on and the old app isn't like that.",1
2022,Superb🥰,5
2022,Great job,5
2022,This app keeps getting worse every day. Logging in is now a problem. Today it will work and tomorrow it will crash😡😡,1
2022,Not able to activate my account after down loading the bank app.,5
2022,Excellent,5
2022,"I have been using the old version of this app successfully. But since I upgraded to latest version, it's always network issues. Even when other apps are working fine it's difficult to login",2
2022,For sometime I have been finding it difficult to make transactions on my app,1
2022,I CAN'T OPEN THE APP SINCE THE NEW UPDATE😡😡,2
2022,Satisfactory,3
2022,"Please this app is not working. Login in is a challenge, after login making a transfer always returns ""failed"". Firstbank really needs to work on this app. The previous version was far better.",1
2022,"Since I updated my first bank app, it feels like everything has gone wrong. The app harldy gets network, and the few times I am able to log in, it's hard to make a successful transfer. I am tired already.",2
2022,"Since installing the latest update, this app has been misbehaving. Too many failed transactions.",2
2022,I can't access my first accounts for now through my app. I am currently on vacation in the United States of America,1
2022,"This seems like a scam app, you guys have been debiting me #6 with out making any transactions",1
2022,I've been having serious issues logging in as it keeps telling me my password is incorrect,2
2022,This app is terrible. Would perhaps rank the worst of all the bank apps. It would definitely disappoint you especially when in distress.,1
2022,Is good try it,3
2022,"The new update (2.8) is horrible, anytime I log in, the ad is always displaying no matter how many times I disable it in the settings. To transfer to other banks (where I have saved beneficiaries) is a nightmare, you can't complete a transaction let alone generate teller. This glitches or deficiencies need to be fixed please before customers will start giving the app poor ratings and feedback especially me.",4
2022,Ooops... I cannot even receive the otp ... They are always fun of writing device not found... I can't even rate it 1 star,1
2022,So far the stupidity level of this bank has increased to 100%. Can't even use the app to do transaction again. After putting account number. It's still asking to put again. And showing nothing. You guys should better work on your app. Peace,1
2022,"This is the worst update so far. Logging into the app is a problem, after series of trials and you successfully logged in, to initiate a transfer is another issue, account number is invalid, transaction unsuccessful and they'll debit me immediately. Please the engineers should do sth about this app. Its just too painful 💔 😢",1
2022,"I mistakenly sent money to toluwalashe Stephenia using union bank to sent the money, please help me how would you refund the money",5
2022,Excellent,5
2022,Not fast at all,5
2022,"Why must first bank continuously disturb me by showing me useless and frustrating adverts each time I log in. Initially it was one but with the recent upgrade, more adverts have been added. So annoying. Adverts that are of no value to me. I have tried to complain through the FirstMobile app but there is no opportunity to do that. That is why I resorting to this option of rating them here. If there is anything below one star, that's what they deserve.",1
2022,This bank is very good,5
2022,I hate dis app,1
2022,"App wouldn't even open, says it doesnt work on jailbroken phone or rooted devices.... who the hell makes a bank app with such restrictions, like you bought phone for people. This is the hight of it.",1
2022,Worst app ever. Almost everytime you try to log in they it keeps requesting and wasting time then it will later show network request failed because of this I'm hating the bank too,1
2022,Good,5
2022,Very conducive to use,4
2022,The best bank so far,5
2022,I have to uninstall the app every time I want to make a transfer bcos it's always unsuccessful,1
2022,Great,5
2022,Poor,1
2022,Nice,5
2022,"This 25th July 22 this app is messy since yesterday, transaction unsuccessful",2
2022,Great app,5
2022,Great,5
2022,"This app sucks, always difficult to transfer money, either bank code(no provision to insert the code) needed or error.",1
2022,This app is not working perfectly problem doing transfer I'm already fed up of this bank app,1
2022,Very bad experience,1
2022,Why is it always showing transactions unsuccessful to be sincere first mobile app have been a wrong choice if you ain't restore the network properly.,2
2022,Greatly misbehaving,1
2022,It's app that make bussines move forworld very fantastic,5
2022,It's very good,5
2022,"Currently the worst Banking app on the market. Very frustrating to use. Logging in is now by luck, even with the best of networks. I've been disappointed and embarrassed more times than I can count, when I need to do a simple yet important instant transaction. If not for my ATM Card and the commercial POS machines options, I would literally have my hard earned money tied down by this app. Fix this bug and reclaim a bit of your reputation...",1
2022,This App is utterly useless!,1
2022,Chubk,5
2022,Download FBN MOBILE APPS,5
2022,Unable to make transfer always saying request transfer error Why is thst,2
2022,Find,5
2022,"Lately, I have been using (lit by firsbank) app to carry out transactions, recently I changed my cell phone.eversince then I have not been able to access the app.i went to firstbank to make complain I was told new users cannot activate lit by firstbank app anymore.now I want to go back to firstmobile app it has only been showing blank since three days ago,this is annoying",1
2022,"Firstbank online and USSD services are gradually becoming more and more unreliable. I have trying to login to this for days now. The app fails with ""network required failed"" Please work on this.",1
2022,"You guys should fix your ""An unexpected error occured please try again later. It's frustrating. Anytime I really need to transfer that as always been the problem please get it fixed.",1
2022,"I don't think this is recommended by first bank, because its not working at all..",1
2022,Nice,5
2022,Alhamdulillah,5
2022,The app is slow always making usuage run slowly I can't even open my app busy saying error retrieving user details transaction I just made yesterday today was now bad make more changes to it so log in can be easy is slow here,1
2022,Always hanging. And network issues,1
2022,One star cause since I updated it I can't even login again. Who worked on this app update? I shouldn't have updated this app if I knew I'll have these problems,1
2022,Good,5
2022,"Please can this error be resolved ""request processing error"" that keeps popping up. And also possible duplicate Transactions",2
2022,Very simple and accurate.,4
2022,It's a good app,3
2022,Best,5
2022,Crashes every time i try to use it.,1
2022,Ever since i updated the app to 2.8 am unable to carry out any sucessful transaction and i dont know why...pls fix this,2
2022,"Logging has been made onerous. Reinstalled the app and instead of asking for my email and pin like with other banks, there about three stages including a request for my card details. My card is lost, so I don't have those. Why am I required to have a functional card to make use of the mobile app? Makes zero sense and butchers the meaning of alternate channel. I am not a new user of the app, yet it does not recognize my device. Your USSD channel is perpetually down so no access to my money.",1
2022,woeful,1
2022,Please I hate these ads I see abeg ..it's so annoying and disgusting,1
2022,"Using this app is the most frustrating thing ever and this is despite charging my account for an utterly dysfunctional mobile app. This new update is just annoying!! If I could, I'd give it a zero star rating. Sometimes it's slow and at other times it doesn't even open at all. PS: It's neither my phone nor my mobile network provider as both function on a 5G network speed.",1
2022,Stupid network,1
2022,Nice app,5
2022,"I join my voice with others to give a poor rating to this app. Interface is good but loading the app is terrible. It does not load most of the time-perhaps issues with their server. Adverts still pop up after logging in despite disabling it in settings. First Bank, look into this and do something.",1
2022,YOUR PAPA THUNDER FURE YOU BASTARDS...THE OLDER VERSION WAS BETTER THIS IS PURE CHAOS SENSLESS FOOOLS,5
2022,Always too slow,2
2022,Great app,5
2022,نعم,5
2022,Very annoying and frustrating app.... This app keeps disgracing me .... To transfer money is always an issue. why does it keep showing error in processing.... Please Firstbank work on your app or shut it down....,1
2022,"Worse than the previous version and the bank itself can cut money, maybe to feed their elephant on the logo",1
2022,You people don't even deserve a star at all....If not that you decided to use your hand and download this app in my phone I won't bother keeping it. For the past 2 months of activation I haven't completed a transaction in peace. Network issues or error. This app is a total waste of time,1
2022,Why your app showing me they said me if I open the app this app cannot be operated on rooted jailbroken devices why please 🤔🤔,1
2022,It does not work well,1
2022,Wonderful,5
2022,good,3
2022,Very good,5
2022,"The new application is not as good as the former, so many errors and duplication of transactions.",1
2022,It awesome,5
2022,Please my application isn't open,2
2022,Fantastic,5
2022,"The app was working smoothly with my device, Gionee 5001S, OS andr. 8.1, until the immediate past and current updates. The latest update refuses to even start. I've complained severally on this platform. Do something immediately for one part of the security message you posted here stated that the app is compatible with android 5.0 upward. So, how come it's giving me this unsolicited headache. UBA Mgt. and their engineers should do something very fast.",1
2022,Everything is perfect ! The App is fantastic . I give it 4 Star ✨⭐,5
2022,Worst network ever,1
2022,I can't even screen shot my transactions,1
2022,"Your app is messing up recently,you need to fix alot bugs and things on it.",5
2022,Verygood app nice first bank,5
2022,The app does not work during the day in my location except between 12midnight and 5.00am,2
2022,"Great app but still can't download this app on my second phone with android 7.0, please do something about this",4
2022,Pretty good 😊,4
2022,Good app,5
2022,Fantastic,5
2022,Very good bank,5
2022,I've been using this app before and it was okay. But now I'm trying to activate my new device but when I accept the terms and conditions it doesn't go to the next step.,3
2022,"First mobile app was great before but this new update is the worst. Much ads, bad network communication, failed transaction, duplicate transactions...",1
2022,"First bank, so you guys have made ads compulsory for one to see whenever they log into your app. Now, the toggle to disable no longer works. When you disable it, the ads toggle reactivates once you exit the settings menu, making ads show up again on next login. I'll have to reconsider the use of this app until you people correct this annoying anomaly.",1
2022,Nice,5
2022,Its very active,5
2022,Nice one,5
2022,Great,5
2022,Nice app with good monitoring 👍,3
2022,"This app becomes worse with every update, funny thing is that there won't be any fixes till a year. Too poor for an organisation as huge as first bank",1
2022,Too good,5
2022,"Always network problem before you can access the app, you have even tired",2
2022,"Probably the worst mobile banking app. Takes forever to start the app, can not register after update version 2.8. Was having too many down times before update and out of service for inter banking transfer. Very poor development for a supposed banking leader.",2
2022,Bank app shouldn't be showing ad. You guys should stop it or give an option to either neglect or stop never to pop up again.,3
2022,Good app,5
2022,Very Good 😊,5
2022,Good,4
2022,Difficult to log in on most days. It keeps saying 'network request fail'.,1
2022,This new version is frustrating me. Is not working at all.,1
2022,"Much security though. But it's for my good. First Bank, truly the first. The app is super good.",5
2022,Most times the app won't allow me in. Accessing it takes a lot of time.,2
2022,I am so happy to have this app from the comfort of my home. It's quite efficient. I like updates if available. Thank u. I like POS,5
2022,"The app's network is trash. Very slowish and annoying. Please make updates ASAP. Now I just updated the app, and it's telling me, "".. wouldn't work on a broken phone"" my phone isn't even cracked -- what is this???? The previous version wasn't even loading, had to update it, now this rubbish. Worse than before. Fix this, PLEASE!! Or I move to another bank and make it my new main banking system",1
2022,I cannot even preform a transition it will be telling me to select account meanwhile showing a blank page with nothing on it .. anoying,2
2022,"It's ok, but could be disappointing at times.",4
2022,Perfect,5
2022,I've been trying to download this app for weeks now but I can't.....pls fix this problem because I really need this app,1
2022,The app is not that bad.. its helpful,3
2022,Annoying,1
2022,"Since 11th of June 2022 that I have updated this app, I have not been able to make any transfer as the app is non functional and frustrating. Plss do something about this as its affecting my work",1
2022,Good app,5
2022,"This is a good app I have no issues with it until did this latest updates . I can no longer login, Now showing invalid pin anytime I want to login. I don't know why my pin suddenly stopped working after the update. please help",4
2022,Great app,5
2022,"FIX THE FREEZE-UPS!!! FirstMobile App is not doing well at all...! Kindly fix all the freeze-ups!!! It takes forever to open and when it finally does, doing transactions is just almost as good as impossible! It's kinda making me believe you'all want people trooping into the banking hall again - old school things 🤨",1
2022,Made banking easier,5
2022,It not opening again,5
2022,Plsss this app.is not opening. Always on network failure..while other bank apps are working plss first bank fix this problem.,1
2022,"A very terrible experience,I can't even login into my bank app. Always service time out. And make sure we can screenshot while using the app. Now I updated it for a whole day I can't even log into this app. Always network server issues. This is the worst bank app so far",1
2022,I can't do transfer this been to worst,1
2022,"Everytime it pop transaction not successful and yet still deduct from my account, what a bank",1
2022,It's O kay,5
2022,"Most useless update from first Bank I can't easily transfer. 90% of transfer fail. Fix this ASAP. Else, I will seize from using your bank for now.",2
2022,Take time to load and sometimes doesn't load at all,2
2022,Good,5
2022,We have not been able to use this app in a while because the debit card on the account was reported stolen.,3
2022,Truly it's the first. Nice using this application,5
2022,Stupid app full of bugs,1
2022,This app is damn difficult and annoying,1
2022,It's beginning to get interrupted and slow,4
2022,Good,5
2022,"Since yesterday (17) of July, after downloading this app, have been trying to sign in but not successful, Why is that Only First bank app usually have issues? You have everything it takes to give us better experience please, we deserve something nice",1
2022,I was forested with your banking system your are not FIRST BANK but last bank....,1
2022,Very good,5
2022,Good,4
2022,i really enjoyed the Application but recently I have changed my phone i also download the app in my phone but I see is not working,5
2022,It's a good application and easy to use. Keep it up 👍,4
2022,Fantastic,5
2022,Worst Banking App: The app does not load most time no network connection when you have all networks and every other app loading. Almost impossible to do a transfer. It is not light in anyway. Just too sluggish for a banking experience. Please upgrade this app. I wish I can show screenshots yet the frustrating app cannot take screenshots. This should be optional not automatically disable screenshot in the name of security. The app is full of bugs that needs fixing. Don't you use it?,1
2022,Good luck,3
2022,"The app is very very frustrating! Always a difficulty to open, and 90% failed transactions! I am moving my money from first bank",1
2022,This new Firstmobile app is Always failing. Not effective,2
2022,Fantastic,1
2022,Can't even login.... very poor app,1
2022,Very good app for easy transact,5
2022,This app is frustrating,1
2022,Cool,5
2022,"The App doesn't open fast. It takes about 5mns for the app to open, even when there's a pressing need to see the statement of account",2
2022,Keeping their customers first,3
2022,Horrible App ☹️😡,1
2022,Fantastic,5
2022,The app is nice but you guy ough to have airtime recept,4
2022,Love it,5
2022,Toooo slow 🚶🚶🚶,2
2022,The experience is horrible,1
2022,It's a straight forward app. and very It's easy to use.,5
2022,"You need to work on the glitch, and We should be able to generate statement of account please.",1
2022,"Pls I want to link my Gmail with my first bank account am unable to do it . Since this days I need my statement of account , it keeps saying link your Gmail address and am unable to do it",2
2022,Please improve on your network availability. Service is fair.,3
2022,"Easy to operate, God bless the first bank of our time and forever 🥰",5
2022,Alright,5
2022,Good,5
2022,Good,5
2022,"It was good at first after a while it stopped loading, whenever I click on the app to enter it keeps telling me ""loading"" after a lot of time I get tired and I remove it.",2
2022,Money is my account but it's saying insufficient funds,1
2022,Very frustating. They alway loged me out must time one network issue or the other to the extend i had to uninstall the app n reinstall again,1
2022,"I cant activate my device, it is showing you have reached a maximum device limit of 10",1
2022,Good,5
2022,Good,5
2022,"Very bad...I can't even do a fast transaction..I'll have to wait for about 20mins before it log in and that's not fair Another thing is the ad post, I tried stopping but is still showing Then the duplicate transaction every time.. You need to improve",1
2022,Does not work with my phone it keeps telling me my phone is either rooted or jailbreaking.,1
2022,Okay!,4
2022,"I couldn't add beneficiaries , after been saved. It's not appearing on the list of beneficiaries",3
2022,"It has been marvellous, but resently: disappointing. I could transfer up to #500k but now it pegged my transaction below 20k. What's up? Adekunle.",3
2022,The inconsistent of the app is consistent,5
2022,This app is nice.,1
2022,I cannot activate my account,1
2022,The worse thing I hate with you guys is I can't even make a transfer using this app 😤👎👎,1
2022,Please help us include the option of being able to redownload receipt from the app so as to stop confusion or argument between customers . Then I can give a 5 🌟,2
2022,This app needs to be upgraded alot of features needs to be changed,3
2022,This update is total rubbish,1
2022,Great App,5
2022,First bank account is the best way to go,5
2022,I can't login my account,1
2022,Good one,5
2022,Very unreliable app. Always freezing and no network,1
2022,Good work,5
2022,Good and portable,1
2022,So nice to me,5
2022,"Close to a month now, I have been unable to log into my account meaning I can't make transfer...this is so frustrating. Please help out here",2
2022,Good,5
2022,Loves giving m stress though,3
2022,Una dey try,4
2022,Very nice,5
2022,I love this app so much it allows you open an account free and you can transfer without atm cards it doesn't have whalah at all make sure you install it.,5
2022,Why is the app not logging in,3
2022,My updated app can't even open,1
2022,After update the app can't allow screenshot any more,5
2022,The app is getting worse everyday Not smooth Always show fail anytime I want to make transaction Most time it doesn't open so that I can make transaction I'm really tired of this app I wish I can rate it zero,1
2022,Good,4
2022,Cool,5
2022,"I can't login to my mobile app, if i want to login and requesting for otp it keep showing device not found",5
2022,Thank you,5
2022,Isgood,1
2022,Since I changed my phone to another one....this first bank app has been given me issue....,5
2022,It is no where better than the former app 2.7,1
2022,Very good but sometimes very slow,5
2022,Good,5
2022,I want to transfer money but it is not going.,1
2022,Excellent,5
2022,"How does a finance app go from working to broken? Playstore should allow for ""zero"" rating to reflect how bad some apps are.",1
2022,it's take time to. open my app,1
2022,It is now worst,1
2022,I can't log on to the app since the update. Kindly fix it 😒,2
2022,Always crashing takes time to load,1
2022,"I updated my app, and my details can no longer be found. This app has become very very annoying 😒",1
2022,You guys should improve cuz you are quack,1
2022,"The mobile app hasn't been loading completely, the area to input pin doesn't display.",2
2022,"Have been using it for long time now and it doesn't give problem, but from about one month now is very bad. Please try to rectify it for us because I don't like to go to the banks 🏧",3
2022,Good,5
2022,Banking,2
2022,Time to close my first bank Account poor network and the app is nothing to write home about. Past 2 days now I've been trying to login very annoying bank,1
2022,"Your app is not responding anymore, it shows failed transaction when I try to make transaction",5
2022,Fast and reliable,5
2022,I just opened mine but it keeps saying account deactivated... Why,1
2022,Do not open when you most need it,1
2022,Very poor,1
2022,I have been enjoying this and i am still enjoying it... Thanks guys,5
2022,Trying,5
2022,Awesome😍😎😋,5
2022,Nice 👍,4
2022,Your apo is giving so much problem,4
2022,Have been having this whitescreen problem on anytime i login in on my app thinking it actually network problem which i actually found out its not. Now just updated the app and i'm still facing the same issue. Please kindly fix this.,1
2022,I've been trying to upgrade but it's too slow to upgrade I've tried so many times. Even with 1GB yet it's extremely slow.,5
2022,Good,5
2022,"App having opening issues, please kindly treat",1
2022,Very good app,5
2022,Great app,5
2022,"I have been using this app for years until this recent update, it displays this notice: ""This app can not be operated on rooted devices or jailbroken phones"" and my phone is not even rooted. Kindly fix this.",1
2022,Lovely,5
2022,The downloading is too slow and it's annoying,1
2022,"I have been trying to open account on the app since , it's telling me email is required but isn't showing space to input my email.",1
2022,"I cant transfer,after updating the app. Its all saying i choose acc,so fustrating",1
2022,Its getting harder to login.,1
2022,Doesn't function during weekends. Updated app and now I can't get past the registration phase. How do I surpass these hurdles and access my money,1
2022,"Show ad after log in button isn't working Hide balance feature should be added for privacy App says duplicate transaction sometimes and a few bugs here and there, despite that the app is decent does what it's meant to do",3
2022,Some features sre still missing,4
2022,I love it,5
2022,"This update is a whole mess. The app can't even open in one peace without displaying NETWORK REQUEST FAILED. And if it finally opens after several attempts, then the second phase of the mess which is ads that never remained off after turning it off unfolds. That takes us to the next phase which occurs when performing transactions, transfer to both firstbank and other banks takes several attempts which is risky as transaction may duplicate. Please you guys should do something about this update.",1
2022,"The advert is really irritating, I keep disabling it and it keeps coming back up every single time I log in",1
2022,Excellent,5
2022,Good app,5
2022,The app is not downloading. This is fraustrating,1
2022,"I would have given 5* but for the following inadequacy, you are getting 1*. If there is a star less than one, you could get it because you hardly respond yo observation in order to improve your app 1. I should be able to revisit a transaction and generate receipt for that transaction by a tap on the transaction. 2. There should also be a way to generate my statement from the app either to a third party or to my registered email. These are two drawbacks that needs to be fixed.",1
2022,Perfect,5
2022,The nect he bad,5
2022,fast and reliable,5
2022,I think they should work on we login in on the app sign in on another device without the use of card,1
2022,Pupu yama yama idiots Maddi Insane Thanks,5
2022,"I opened a new account on Friday and activated this app inside the bank but I've not been able to make use of it till date. I transferred some amount into the account hopping to send it to my family, but anytime I click on the select account to debit it keeps coming out blank. I've tried calling your customer care but no one picks. So if it was an emergency,that's how I won't be able to send money nor load a recharge card? And your ussd also isn't working So frustrating and annoying 😠",1
2022,Ojetola omowunmi I have been using this show and always good for me,2
2022,Good through some time network issues,3
2022,I w,3
2022,Good,5
2022,So good,5
2022,"Chei. First Bank like to make things hard, despite visiting First Bank office five times I still get network error or ""card not recognized"". We keep trying sha.",1
2022,Its so difficult to log into my banking app .always says its bad network coverage and its annoying,1
2022,Always having issues when it comes to transfer. App no longer reliable. Na so so ads. The older version served me better than this purported improved version,1
2022,Please I seriously need your assistance in fixing my app ever since I got a new phone I have been unable to log in I even had to unstall and install but didn't still work it keeps showing mPin I have tried all the possible numbers I use in transaction but none seems to be working am so frustrated right now please help out,1
2022,Exceptional,4
2022,Fast and cool,5
2022,Nice but slow,3
2022,Very bad,1
2022,good enough,5
2022,I like the app,5
2022,"Full screen Ad everytime you load the app, and inside the app has another ad after you close that one; all after the last update. That's not good! Again, once you finish the transaction and network interrupts reciept processing or you close the reciept, you canNOT reprint transaction reciept anymore. I'm reclaiming my rating stars until a change occures.",1
2022,First bank is good but I don't understand you people again I collected loan from you and I have repay the loan and you have not clear the loan please clear it,3
2022,"The app is good, but am surprised not seeing bad review abt firstbank, they debit unnecessarily, i wasn't suprised when i observed i was debited almost 2,000naira for just bank nd sms alert charges,.. First bank are just not worthy, i just hope they should change to avoid more bad reviews",1
2022,Good one please keep it up,5
2022,I've been using the app for a while now and it's working perfectly but ever since I got a new ATM card I've not been able to login again why all the app is showing is that (we re sorry application can't work on rooted or jail broken device),1
2022,Nice app it is very easy to transaction,5
2022,This is a rubbish bank Why will you decduct money from someone's account without sending mail or sms or any means of information.,1
2022,Wow,5
2022,"FirstMobile keep stopping when I'm about logging in, it never comes back unless I uninstall and reinstall after some days or weeks. It keeps going down like that every now and then. Please fix this problem it's worrisome.",3
2022,"These guys can't do anything right for once. Everytime you update, it's one nonsensical bug or the other. Now the login advert cannot be turned off even after turning off. The stinking app can never perform a transfer in first attempt and then say you should confirm duplicate transaction. Confirm from who? This is utterly stupdity. The app does not usually login at first attempt. Does not show past transactions at first attempt. Everything does not work at first attempt. FBN, u are just useless",1
2022,So smart and Reliable,5
2022,"Recent update stoped screenshot on app and the app still Mess up(how am I supposed to send someone the error the app is display on my screen) 😠, Transfer to someone it says ""error check balance before trying again"" checked balance was intact made another transfer and received debit alert twice for first and second 😠 app always says error first before running any transfer for the day, sometimes twice or more in a day.. recent update just sucks 😞 bring back screenshot allowance.",2
2022,Unable to login saying dis app cannot be operated on a jailbroken or rooted device . Immediately i updated de app,5
2022,Having difficulty downloading why is that?.,1
2022,Very good,5
2022,"Why is this app suddenly not working on my phone?! It's saying ""we're sorry this app can't work on broken or jailbroken devices"" really!?! Pls fix it asap!🤯",1
2022,Worst bank and worst bank app ever...with a bad programmer,1
2022,Difficult to login and ads unstoppable.,2
2022,Not very effective,1
2022,I'd have given this FirstMobile app no star at all if that was an option. It takes forever to login. Tufiakwa! 😠😡,1
2022,Nice,5
2022,"Dear First bank, I am currently using this app, but i want to log out and register with another ATM / ACCOUNT on the app instead of the account/Atm running in the app now.",5
2022,Fantastic,5
2022,There is always difficulties logging into this app.,1
2022,Good 👍,4
2022,I Wish I could give it a half star I opened an account but I can't access it when I updated it,1
2022,"Very Nice and interesting,but after an update today,I am not able to login or use ussd since",5
2022,Very frustrating app,1
2022,It sucks,1
2022,"This new app is very worst, can't access my account. So frustrating.",1
2022,Deal with the problem on this application,5
2022,I can't view my bank statement,1
2022,This mobile App has been very horrible in the past month keeps showing me error and at the end sends out my money multiple times.,1
2022,The app has now been worked on and improved,3
2022,Really Cool and easy to use,5
2022,Very slow and much ads,1
2022,"Transaction limit, token should be replaced with otp to enable users transfer their preferred maximum amount.",5
2022,Nice,5
2022,"Very irritating experience with this app, log in trouble. I usually thought it is network, but all my apps are working at moment. While this app keep saying network failed 😒. Please fix this issue 😢. It's very annoying",2
2022,Excellent,5
2022,Very good,5
2022,Just to help me install my bank app back,1
2022,Simplicity,5
2022,Prompt response and services,5
2022,"Very, very bad! Please, how can I install the previous version. This one seems very unreliable",1
2022,"This app is terrible, with the update it is even more terrible. Always failing to generate statement. To generate receipt is even worse. Logging in can be a problem and most tranfers always end up unsuccessful. Firstbank you guys should consult gtbank",1
2022,"The application not always connect, unlike other banks app",2
2022,Faster and very great,5
2022,Excellent app,5
2022,Good,5
2022,Fix duplicate transaction issues,3
2022,Very bad. I can't login,1
2022,"Best before, it disgust",1
2022,Good,4
2022,Easy to use,3
2022,Oh the app is very good and easy to use,5
2022,No network,4
2022,Very very badddddddddddddd,1
2022,"App will occasionally not open, expecially when stranded",1
2022,Appreciating,4
2022,I don't understand what is going on in this app It keep on saying this app cannot be operated on rooted or jailbroken devices,1
2022,The Firstmonie App is not available for download.The dashboard of the FirstMobile App is not available for my use and so I am unable tp access my Account.,1
2022,App not coming up ontime,3
2022,Excellent,5
2022,good,5
2022,"It's good but the developer should add hide balance 👁, In case you're in public & don't those nearby to see your balance",3
2022,"Useless update, so irritating App refuses to open on several occasions Nonsense",1
2022,"I updated my app today and it logged me out automatically. Trying to log in, the consent form etc couldn't load. What kind of update makes an app this useless?",2
2022,"Too bad, I can't transact for some days now, it's rejecting my pin, but when I visit ATM my pin works perfectly. Even today I tried to transact, the same issue occur. I've uninstalled and reinstalled the app again still to no avail",1
2022,Lovely app,5
2022,After this new update I can't use the apph,1
2022,Bitter,1
2022,"This app has incessanly failed to load since morning. I was unable to do simple transaction. Always popping up ""Network request error"" after wasting my time. Sad.",1
2022,It's definitely one of most useless app among other bank apps,1
2022,"I haven't been able to log in for days now,it's a slow app",1
2022,"Hey, Good experience until this update.. can't seem to use the app smoothly.. errors keep popping up.",2
2022,"At first, it worked fine. Gradually, problems started coming up one at a time. I can't add to my beneficiary list. The app just closes automatically. I can't check my previous bank statement. When I try to recharge, the ""select biller"" option doesn't show sometimes. There's also the issue of ""possible duplicate transaction"". Please, we should be able to retrieve receipt long after transaction has been made, since the app cannot be screenshot. Please, rectify these issues. Thanks.",3
2022,Abeg this bank app dey give me issues for under settings I switch off my account over there but to switch it on now nah big problem for me this thing done they happen past one week now I no feet do transfer abeg first bank help me do,1
2022,"Can't log in after the update, terrible experience, I almost loss my business transactions due to this. Pls the admin should act ASAP.",4
2022,I want to activate my first mobile app,5
2022,"Since the last update, i have not been able to login. Keeps showing app cannot work on rooted or jailbroken phone. Kindly fix this bug. Its becoming annoying. I was stranded over the weekend just because app is not working.",1
2022,Good,3
2022,Very fast and okay,5
2022,Terrible and suffocating someone when u want to open it this days. Work on it and fix the problem. Or else people will leave this app for u only to use it.,1
2022,"This app is not working perfectly it does not load fast, as a bank app it suppose to be fast and convenient to operate, please improve the app.",2
2022,Great,5
2022,"I've been trying to download this app for sometime now. It just shows pending and makes it unable for me to download it, I don't know what's wrong.",1
2022,Excellent,5
2022,It's doesn't work well,1
2022,"No provisions for general complaints. Those listed are not exhaustive. Often, you get what you didn't apply for. I stopped receiving sms transactions alerts even though I didn't request for stoppage of the service. How do I complain? Obviously by another visit to the Bank. A waste of time.",3
2022,"Works perfectly well, but on some days can be frustrating because of network",4
2022,"Hi, pls how can u help me each time i log in, a mesage pop up showing request processing error. For a month i cant log in and us the app. Pls kindly assist",3
2022,"Not loading, I have not been able to perform any transaction since I updated it",1
2022,Doesn't load many times,2
2022,Has not been able to login my account and had not been able ro show my real account balance Sms balance and app balance are showing different amounts O regret opening first bank account,1
2022,Please I have reached the maximum of 10 devices and I can no longer activate the firstmobile app on my new phones Please what do I do? Thanks,5
2022,Oool,4
2022,This is poor.,1
2022,Just trying to update but it's slow,2
2022,"Please fix the ""show ad after login"" toggle button. I keep dislikng your services by the day. Utter disregard for customers.",1
2022,The only challenge left is smartness in terms of network..... Is sometimes very sluggish to load,1
2022,Best,1
2022,Have not known,1
2022,"Very useless since the update, can hardly log in... Transfer failed while the account has been debited and the receiver already gotten the alert.",1
2022,"Very horrible experience using this app. It's so difficult to login. When you eventually do, to make transactions on the app is also a tedious task. So slow and too many glitches.",1
2022,Good,5
2022,No networks like that even now,5
2022,Really smooth bank app,4
2022,Good,4
2022,👍👍,5
2022,not great,2
2022,I can't login in my account again,1
2022,"For a week now, it has been difficult to download your FIRSTMOBILE APP. Fix it now",1
2022,Ok,5
2022,Excellent,5
2022,This new update you guys made is the worst . Ever since I updated my app it has been on Network error or failed network. I can't even do anything with my app. Which is very bad of you people,1
2022,Secured and active,4
2022,"This is good and it also user friendly The only problem am facing from this app is white screen... And its just started today been the 2/7/2022, Pls you should try fixing it. Other than that the app is good",4
2022,I have been trying to log in back my details because I did an update but first bank network is so frustrating,4
2022,How do I get mpin login reset cause I forgot the pin after changing my phone,5
2022,"Best bank I ever see in my life keep on d good work,more progress",1
2022,Is very good,4
2022,Not good,1
2022,My money is stucked in this app... can't even open after the update,1
2022,Easy to use. Thumbs up.👍🏾,4
2022,"I keep getting ""Transfer unsuccessful"" each time I try to make a transfer. And if I try it a second time, I get this duplicate error message. But after some time, I get a debit alert for the two transactions, meaning they both went through. I'd have lost a lot of money if not that I made transfers to people really close to me. This update has been disappointing to say the least. Please, fix these issues to minimize chances of one losing their hard-earned money. Thank you.",1
2022,Horrible,1
2022,"Keeps stopping, useless",1
2022,Good,3
2022,"This app is lovey and easy but to make it more easy maybe there should be stuff like able to upgrade accounts, change ATM card pin, and also to recieve money from other country through the app this will really help I hope it could be fixed pls because there are many times someone else is trying to use my atm this app does alart me dats why I like it pls we should be able to the more on this app just like other banks apps like u said firstmobile app it should really be first, I hope u can do this",3
2022,Best app,5
2022,Very very good,5
2022,Nonsense app. Updating the app is updating a problem Very useless app,1
2022,"Updated this app on 30th June,2022. Can't do transfer anymore. When I want to choose account ,the screen is blank with just the cancel button.",1
2022,Very good.,4
2022,"So disappointing!!! The upgrade fails when you need it most!!! So disgusting, I must say. This is the most useless of all upgrades. Can't access my account.",2
2022,Fantastic experience,5
2022,worst bank app,2
2022,Lovely app,4
2022,"Am not able to use the app on my phone, I don't know what to do",1
2022,"Giving it a 1 star rating is too high to compare with the stress It causes to me I don't just understand this app., I can't open it on my device, once I try to open the app it shows it can't be open on a jail breaker device or Rooted device. I have not done anything with my device neither did I Root my device and my device is a new one that I bought with the carton.. please kindly attend to this and get it fix asap.",1
2022,Very good,4
2022,Good,5
2022,Transaction pin not working after i registered for ussd banking. Why?,3
2022,"Please this app keeps telling me.... error verifying details, even when I use it for my daily transactions. What should I do please?",2
2022,The app's been very easy to use but I'd like the feature of being able to hide account balance to be added.,4
2022,I cannot activate my device (Tecno spark 4).,3
2022,App goes down Fridays all through the weekend. I guess it a delibrate act to hold lock deposits over the weekend. Left me stranded and people I was supposed to credit were at my neck. Used shortcake no alert (both Sms and email) couldn't even conform balance. After 120 years.,1
2022,Awesome,5
2022,It's good 👍,5
2022,The rate of error messages is giving me a great concern.,4
2022,"The app is nonsense. No matter how strong your network connection is, it will tell you ""No connection detected"". Can't be used for emergencies.",1
2022,"""Unable to retrieve Account Name, please check the Account number and try again or contact beneficiary"". Even if you try ten different account under one hour, what a horrible App from First Bank?",1
2022,Ok,5
2022,Fantastic,5
2022,U're doing well,4
2022,Lov it,5
2022,Good interface and navigation but very poor and slow response. I am displeased with the usage of this app.,2
2022,Nice one 👌❤️,5
2022,I'm still experiencing occasional login issues with the app.,3
2022,"I was debited yesterday' 30,300naira and is yet to be retrieved. And you promised me that the money will retrieved before 3pm, which have not. Why is it difficult for you to return the money. Am getting tired of firstbank already",1
2022,Nonsense app... Always unavailable when needed the most.,1
2022,Easy way to banking,5
2022,Iwas try to log in to my platform but it was not log in please what is the problem,1
2022,Should be less than 1 star.transfers wouldn't go most times.no improvement to these services over the years,1
2022,I have not been able to login to my account since two days ago. This is frustrating. Pls fix the issues ASAP.,2
2022,"Since I updated the app some hours ago, I have not been able to use the app. I don't seem to find the log in icon. I saw only 3options: open account, register or activate device, after selecting the relevant option (activate device) and answering all the required questions, a warning keeps popping up stating that my device has already been activated but without changing what is showing on the screen, so I can't even access the app at all😔. It's so disheartening and I regret updating the app",1
2022,Good,3
2022,This new update does not work on my phone. Please some of us use refurbished phones which is certainly rooted. Kindly do something about that please.,1
2022,Bad app ever,1
2022,"I can't login for almost 2 hours, app saying network issue when I have a stable one",2
2022,I like this App very interested and simple to use.,5
2022,"After updating to these new version, then I started having issue on my transfer saying transaction unsuccessful duplicate issue or something like that... Too bad",1
2022,Fantastic,3
2022,This app has been working very well until the last update where it tells me my app was rooted whereas it's not. I wish I can restore the previous version.,3
2022,The worst bank app ever existed 😡,1
2022,The application works well until the last update. Now it keeps displaying network error whenever I initiate any transaction. Pls fix!,1
2022,New update is a headache,1
2022,This app both the bank is useless poor customer satisfaction poor service poor app any one know how I can dismember myself from this bank delete all my details from their bank I don Lt want anything to do with them anymore helpe Pls this bank is a disappointment I have lost alot due to their service very very poor,1
2022,The app is human friendly.,5
2022,"Very good App, user friendly.",5
2022,"Transfer unsuccessful with multiple duplicate, for over 2month now. This is too bad.",1
2022,Best mobile banking app,5
2022,Very good and easy to use,5
2022,The app has not disappointed me even for a day. Am giving it 5 ⭐ s,5
2022,"Show can't operate on rooted or... Phones, my phone is Samsung galaxy, not rooted",2
2022,"Why does first bank and their developers do this? Why break something which isn't broken..Now ADs, you can't generate receipt, no receipt after making a transfer....",1
2022,Good but recently not downloading receipt again,2
2022,Easy to use,4
2022,A very nice app. Fast for any transaction,5
2022,This app update is not generating transaction receipt on my phone. Please look into this matter. Thanks.,1
2022,Sit up this app reduces your standard.,1
2022,"It was a mistake updating the app. Now i cannot log in after update with the error response ""invalid Cif card"" The worst thing about the update is the agreement consent populating like i am a first time user. I am forced to go to the ATM machine.",1
2022,"Good but always not opening, always hanging, always trouble, always issues with opening, im feedup",5
2022,"I can't operate my first mobile app since my phone got reset, and I really love this app, please I need resolve first bank, thanks.",5
2022,"Respectfully, the truth is one can never depend on the firstmonie app for consistency the time you need the app for an urgent transaction is when it will fail you. Takes too long to start up before and after you put in your login details. If this can be fixed, the app will be one if the best.",3
2022,So success,5
2022,I have never seen a more useless bank app. You login and you're unable to do a single transaction. It's always one error or the other. For weeks now I have been unable to make use of the app for anything. You guys need to fix up your app. It's appalling for a bank that says it's the oldest in Nigeria.,1
2022,Trash app. I can't even generate an e-receipt after transactions.,1
2022,"Its has been working perfectly well since I downloaded it but this few days it have been refusing to show the login page, saying "" this app cannot be operated on rooted or jailbroken devices....""",5
2022,Fabulous,5
2022,"I just updated the App now and it has so many glitches, it show lost connection before anything pop's up and the interface remains white. You guys should fix this or bring back the older version, it was better than this🤦🏽‍♂️",1
2022,Kudos to First Bank. Best bank app. Truly first amongst equal,5
2022,This app will always fail. One would always have a backup,2
2022,"Very bad... Everything about this update is rubbish, I need to revert to the old app.... Please include a link to revert to the old app... I can't send money at all using this app... Always promoting error that and error this.... Please delete this app and upload the older version... This update is very useless.....",1
2022,"Its so irritating how this app keep degrading. I regret every bit of experience I have with this app. Initially, it kept showing something went wrong then I tried to update and now it's my phone is rooted and doesn't work on rooted device. So sad!",1
2022,It is a very nice qpp,3
2022,"This is the worse banking app I have used. It's funny how a ""whole"" first bank cannot put out an app that works properly, that's why their banking halls are always filled up stressing thier customers. A collosal mess...that is the best description for the latest update of the app",1
2022,"Been getting unexpected error message for almost everything I've tried to do in the last 2 days. From attempting to transfer funds, to adding a beneficiary, to trying to change my transaction limit... none was processed.",2
2022,Great app,5
2022,It either takes too long to open or it doesn't open at all..,1
2022,"'Unexpected error occurred', and failure to retrieve user details seem to be the main objectives of this app. It is shockingly unreliable to the point of near-uselessness. First Bank seems to have seen the dragging Zenith has been getting and decided they wanted some of that for themselves.",1
2022,Very reliable and easy Bank app,5
2022,Why can't I log into another account using the first bank app I already have on my phone I can't switch to another account,2
2022,I can use it to trade stock,5
2022,Satisfactory,4
2022,"With this v2.8 something is now broken in an attempt to fix an issue. I can no longer transfer money to a saved beneficiary. It always come up with the ""Transfer Unsuccessful Bank code required"" error message. A saved beneficiary already had bank details saved so why not fetch it. The only way round is to initiate the transfer like to a new beneficiary by providing account details. Possible duplicate transaction error is a pain point. I can hardly make a successful transfer on first attempt.",3
2022,"So it's been a week I updated my app and I can't find the fingerprint login feature. I even tried inputing my password, but it keeps saying invalid password. It's so frustrating!",1
2022,Cool,5
2022,Horrible... transaction failed always since 3 days.. how can I get the old app back abeg,1
2022,"Worst update ever! Can't log in.. Its says activate account with Card number and pin, even when i'm using the same phone. Consent is not loading etc.. Went to their branch, same thing issue not solved.. The person running the App should be fired!! Gosh!!",1
2022,best,5
2022,Awesome,5
2022,"I almost lost money using this app. Now I've updated it and i can't even login again. Its showing me a warning ""invalid Cif ID"" i don't even know what that means.",2
2022,This last update is rubbish! FirstBank should look into this. Not functional anymore,1
2022,Good,4
2022,After the update the app won't even open up always saying something like id error and in som cases request failed..,1
2022,Poor App! you must try a transaction 4 times before you succeed. Your old App was better o.,1
2022,This app is not working perfectly on my phone. Please what can I do to help me out???,5
2022,After restore my phone to factory settings this App have been giving me headache I can't log in again even USSD not working..,1
2022,I cant even register!!😢😢 I have requested for my otp almost 10times now still no response!!!,5
2022,"The app is the worse bank mobile app i ever use,too slow and cunning,a bank like firstbank using this kinda app is so ridicule....since few days back now i can make any transactions.. possible internal error occurred...",3
2022,It did not install,1
2022,Reliable for online transaction. Although network glitches sometimes,4
2022,Please i have serious issues on view my receipt If i want to share my receipt after translation It will showing me Unexpected error occurred Please try again later Please this need to attend to and also fix immediately,3
2022,Great experience,5
2022,Good except for your network issues sometimes,5
2022,Good,5
2022,Fantastic,5
2022,The app keeps giving me problems even after i updated it... I can't login even after updating,2
2022,Fast and easy,5
2022,This is probably the worst mobile app I've ever downloaded. It logs in 10% of the time. Ads keeps popping up even when it's switched off. Can't transfer most times.,1
2022,"This updated version is rubbish, had i know i wont have updated it",1
2022,It really makes my transaction easy and convenient 🤗,5
2022,"Unable 2 login after updating... Showing me an error message ""Rooted phone or Jailbreak device... Help urgently needed pls",1
2022,"Terrible app for a bank. Always having one form of issue. App is unreliable and can crash anytime, very slow, inability to login or carryout transactions. It's frustrating that FirstBank has failed to improve. Change your app developers or improve.",1
2022,The App was working perfectly well until I updated it few days ago and boom it became problematic for me to access my virtual card and I can't even request for account statement to be sent to my email. I have been trying to log in to my account but to no avail. It keeps saying user details not exist.,3
2022,"Misbehaving this day's, very annoying",1
2022,This app has not log in for some days now leaving my transactions unattended to. Very unfortunate. You guys should do something pls.,1
2022,They don't worth 1 star. Stupid Nation 😡 online bankings are not safe. This prick we call standard banks are thief. I've been trying to login my mobile app it couldn't let me in. I'm using 894 it didn't work. And I heard that your Bank is hacked and scam of billions naira. Is my money there 😪 God will finish you all,1
2022,Been having issues with transactions recently. Fix it please,1
2022,"This app has been acting up lately. Each time I want to make transaction, error message will pop up and the transaction will not be successful....",3
2022,My phone was and was repaired. My firstmomile app was deleted,5
2022,Its is very apt,5
2022,"First and quickly crediting, No much charges, is love it.",5
2022,"Am getting disappointed by you guys app, after updating u are requesting for another details, and still yest network is not opening my account",1
2022,"Very slow in performance. It made me send money to a trader twice. Unlike other banks app,first bank app is the most useless,slowest thing since snail was created😡👎",1
2022,The new update is not working it's showing ' we're sorry the app cannot opereated on rooted or jailbroken device',2
2022,Great!,5
2022,This app has really gone bad and frustrating. Something has definitely gone wrong with the app.,1
2022,Network at times delay,5
2022,Good,5
2022,Okay,5
2022,Poor... It doesn't generate receipts sometimes. Transaction unsuccessful and other error messages. Work on this app. I am not getting the best out of it,3
2022,I'm tired of using this mobile app The experience is too bad,1
2022,Good app,5
2022,Good,5
2022,Awesome Please can I open this Bank on this platform ?,5
2022,"Your new update, fail transaction when description is not entered, meanwhile description is not a compulsory field, also the show ads option doesn't respond to toggles. So many little things also make the transaction to fail. Pls fix before updating to get better review",3
2022,Good,4
2022,This is the worst of your app. One can't do any transaction successfully without a glitch! The ad keep popping after every log in despite disabling it. You failed woefully on this!,1
2022,This app is not reliable. Always on error. Everlasting error loading consent. Please fix.,1
2022,"Stupid bank app ever,,, I can't even login and each time I finally login, always showing duplicate of transaction or error,,, so annoying, please fix 🙏 it",1
2022,Very very pathetic App. The App before the update is much better than the latter App.,1
2022,it's user friendly. I can't imagine me without first Mobile.,5
2022,Good and reliable bank app 😜😛,5
2022,The new updates sucks I can't transfer to other banks it keeps saying transfer unsuccessful and asds keep popping up,1
2022,Wonderful,5
2022,"So far so good , I enjoy the features of this app .",4
2022,"Can't register,it takes me straight to mpin after accepting terms and conditions",1
2022,Refusing to transact at times,1
2022,Am finding it difficult to update my app on Google play store for long now please do something about it.,1
2022,Good,5
2022,This app is a total mess🤦‍♂️ can't even download receipt and it too slow...,1
2022,"This once "" very good app. Keep it up."" has turn to nightmare. It will just "" unfortunately stop "" in the middle of usage without a report. So, please, correct the anomally in the app to start a better service. Thanks",5
2022,Excellent app,5
2022,"This new update is full of annoying glitches. Show ad after loging, bill payment and fund transfer issues. Pls fix 🙏🏿",1
2022,Why do I have to enter otp for every transaction ??,1
2022,It was wonderful before now. Currently it is very useless To login is very frustrating since all you see is network problem,1
2022,"The app regularly has issues and it's slow. I have not been able to login to my account for two days now. I know of another person who has the same issues. Haven used FirstMobile app for many years, I can say with all confidence that it is the most unreliable app I have used in about two years. First Bank should change the app or the person/team that built/upgrades it.",1
2022,Lovely and easy to use,5
2022,Which stupid update did you do that is preventing one from generating transaction receipts. This is absolutely rubbish,1
2022,"I think one of the worst mistakes I have made this year was updating my Mobile app, because this new version is pure trash",2
2022,Great app,5
2022,Good,5
2022,Fair,4
2022,Great application. Easy to access,5
2022,What does it mean by this app can not open or run on jailbroken device? App I have been using since. I have never ever jail broken my device before and I have been using the app until now I just updated the app.,1
2022,Too many error messages and failed transactions,1
2022,I can't log into the app. The previous update kept logging me out and finally refused to log me in at all. This update is thesame. I can't long in. This is so frustrating.,1
2022,I should have given it 5 stars but it is always having problem with network although on my first day using the app it worked out well but is always having network problems you guys should work on it.,3
2022,Your updated version is very awful 👇,1
2022,It saver and make me to have rest of mind,5
2022,Good,4
2022,DON'T USE THIS BANK!!! DON'T TRUST THEM...I WAS DEBITED 3MONTHS AGO AND I'VE BEEN GOING TO THEIR BANK BUT THEY WON'T REFUND ME...THE WORSTEST PART IS THAT I HAVE MONEY LEFT IN MY BANK AND THIS STUPID BANK APP WON'T LET ME TRANSFER MY MONEY.... IT'S A SCAM!!!!!,1
2022,"Unable to register, ""Request processing error"" since last week. Please work on this app fast.",1
2022,"Since last update this FirstBank Nigeria app is a mess, everytime I want to transfer it always say transfer failed, it go through randomly, there is lots of bugs on this app now, you check for yourself, please role back the previous version",1
2022,"Worse bank ever,no longer give receipt and you can't Access your money anytime you want.",1
2022,Helping alittle,3
2022,This app is so unstable and it's frustrating. I log in it shows system error. Transactions are not successful yet I am debited. It's not user friendly like before it is exhausting. I can't pay bills directly anymore to saved beneficiary. Please this should be resolved..,1
2022,"This app is not functioning again. I am stranded and I've been trying to make transfer since yesterday when ir gets tp the last part ,the app gives an error message and says transfer unsuccessful",1
2022,I love 💕💕 this app so so very much,5
2022,Exceptional,5
2022,Poor,1
2022,The new update is not good at all,1
2022,What's happening with the app this recent update is now a mess.. oh jeez.. I'm uninstalling the app soon🤦🏾‍♂️,2
2022,"In recent times... using FirstMobile App has been terrible and frustrating... You can't rely on the App in a situation of urgency. I cant safe a life with the use of the App, the person whould have Died. I look like a liar when i say my Bank App isnt working.",1
2022,"This app is not opening, please do something fast to ratify the issue, am trying to send money to my wife and is telling me that the app can not be operated on rooted or jailbroking devices.",5
2022,"Worst app ever ,if i want to log in , they'll demand for my password and after inserting my password, it'll continue loading without logging me in. Please the developers should work on this app.",1
2022,It's very nice app. I like it.,5
2022,This app is always having issues,1
2022,Just upgraded this app and I couldn't access my account again. Telling me it cannot run on my device. Now I am officially blind on my finance.,1
2022,Why can't this app be removed after installed,2
2022,"Whitescreen is not fixed. The app froze my phone for more than 10 hours. It doesn't load automatically and fast, but will leave whitescreen, then go black and ultimately the phone will light up again and you will have to unlock phone to access the app. First Bank doing things like they are in the 19th century",1
2022,"Extreme network issue, always embarrassing especially when you have to pay for goods at store and there is a queue.",2
2022,"This used to be one of the best bank apps. But for some months now, it has been frustrating. I can't log in, transfer, or do anything",1
2022,Unable to open my application.,1
2022,Very pathetic I'll have to input my details from the beginning after i updated the app and it takes forever to open. Would've rated 0 star if available You guys should do better,1
2022,I can't login into the account,5
2022,It's not working,1
2022,Qq,2
2022,Good,5
2022,One of the best app,5
2022,"The app is a big mess... I can't always access my account when I need it, if not network problem it will be error message. You guys have to fix this, you're too big for all these mess.",1
2022,"There's never a time when the app will function properly. With the update, it seems it's business as usual and getting worse. You guys should go and learn from UBA and other banks, your app is totally USELESS!",1
2022,"Ill love to give you more ⭐. Listen your customer banking system is so worse and your application is more useless I called you for almost 20mins but was unable to talk anyone of you instead your stupid toki toki keep says ""thank you for waiting a consultant will attend to you shortly waited burning my cards and still on response, who does that at this age. You're supposed to add a chat link to your app where we can interact with your cc... grow up and meet up to 21st century banking age man.",1
2022,This mobile transfer app is Cool,5
2022,Average,1
2022,The app use to be good but recently the experience is terrible despite updating. Frequent failure and encountering errors doesn't reflect FBN brand name. Guys you need to step up your game,3
2022,I don't like that I have to turn off ad always yet it goes on after I'd left the settings option. Great app but I hate the ads.,2
2022,This app is always have contacted problem with the network,1
2022,Difficult to log into the App. Firstbank is bigger than this unworkable thing,1
2022,Good but sometimes slow in network,5
2022,"This app is becoming so useless, just updated and they are asking me to register device, now I have been registering device for the past 2 hours, same error.",1
2022,Very very very bad,1
2022,App is not working properly Especially on weekends and evenings,1
2022,This is 25th June 2022 and since morning this App is down and keeping customers stranded.,1
2022,"Pls all I want to say is that you guys should refund my money,it's almost a month now and have been to the bank twices,what's so hard in refunding the money?I'm really unhappy with you guys honestly......",1
2022,"This is the worst bank app I've ever seen, can't screenshot payments or transfers for proof, lacks essential features, very bad.",1
2022,Great!!!,5
2022,This is worst first mobile I have come across ... Rubbish,1
2022,Horrible app,1
2022,"Please take the app back to before the previous (1/10/2020) update...connectivity is now an issue. This app used to be my best bank app (I use three different banks apps) especially for its swift login and UI, now I can't even seem to login at all, it's so frustrating😡😠 Your customers should at least trust that in times to make urgent transactions, the app shouldn't fail them. Fix it, please🤒 And also give an option to turn off the ""turn on location"" message. Not good at all! 👎👎💔",1
2022,Very poor and worst have seen!,1
2022,Best bank app,5
2022,Excellent,5
2022,Very useless app not updated at all,1
2022,"Honestly, your bank have to do better with their network issues, it's really not encouraging using the bank anymore.",3
2022,"Guys please fix this ""possible duplicate transaction"" prompt. The pop-up should have a button for the user to ignore/continue after reading the warning cos it could be exactly what he/she wanted to do. Especially with the current issue the app has, where the first attempt at a transaction is almost a guaranteed failure, then a second attempt prompts ""possible duplicate transaction"" and then I either have to wait a while or modify the amount I am sending. That's terrible guys. Please fix it.",4
2022,Very good,5
2022,The app is very secured and people can not access it sooo fast but the network issues some times can be very annoying,3
2022,Fine,5
2022,Great,5
2022,My phone isn't rooted but it's saying it can't operate on rooted phone,1
2022,the updates were good but made the app lag seriously....it debits you after saying transactions unsuccessful.....pls look into it,1
2022,Rubbish app. Never works,1
2022,E dey vex me die,1
2022,This new upgrade is really bad 👎,1
2022,"I don't know what is wrong with First Bank recently, the FirstMobile app is misbehaving, unsuccessful transaction everytime, I don't know maybe is cos of the upgrade,and the ussd which is supposed to be an alternative is also not working most times. Pls get all these fixed.",1
2022,Most annoying app ever.. I give u zero star nonsense.,1
2022,"Ever since I updated this app making transfer with it has been annoying, one will have to transfer multiple times before it will be successful. 😫 😩 😪",1
2022,Very poor app,5
2022,Always no network difficulties to login in very bad,1
2022,Exellent,4
2022,Good,5
2022,This banking app is slow!,1
2022,This app is so buggy. The update just caused a lot of upsets. First of all it takes 1 million tries to log in. I've disabled the show ad after login and it still does that. Sending money to other banks is a nightmare. What kind of incompetence is this?,1
2022,Poor service,1
2022,"2 years later same issue, you guys don't have competent tech bros or what, connectivity issues every time.",1
2022,"This app is now very frustrating, just take it back to the old version, where it was simple to use. I still don't know why first bank always have network issues every weekend",1
2022,"I made it 3 stars because the app has been reliable over the years. Sadly, this new update is so problematic. I have been unable to access my account this week. The update has me registering all over again yet when I out my card details it never finishes. Always one error or the other. Please fix this",3
2022,Extremely poor mobile banking experience.,1
2022,I can't seem to use the app since I updated it this morning..what's going on fbn,1
2022,"This app have been given me problem since,, that I can't even do transfer since this app is stressing me and is annoying,,,, this is always annoy",1
2022,It's the worst app ever.. always no network .. u have to suffer to log in ... First bank work on ur network.. Now am stranded mtchewww,1
2022,Fairly,5
2022,This app is so terrible..to login to make transactions na war every now and then saying error retrieving users details..I swear you are not first bank na last bank you be,1
2022,"If there's half star, I will even give... Always receiving ""error getting user details"" whenever I tried to login. So frustrating... You will not need to make urgent transfer and this app will be helpful... Useless.. can't even save beneficiary. Have called customer care so many times and they said I should keep trying.",1
2022,This is the third time I've been debited funds from my account without reversion even calling the customer care was a total waste of time and money loss Not recommended!!!,1
2022,What is wrong with your app.since I updated I have not been able to view my account,1
2022,Too slow,3
2022,Better,5
2022,Unable to make screenshots,2
2022,Good,4
2022,Virtual card not showing after update,1
2022,White screen not fixed... Still displaying White,5
2022,Is not working,1
2022,"I updated on 11th of June, 2022 and ever since then I have not been able to use the application. Always sayin network problem while other applications on the phone are working fine. Kindly look into this.",1
2022,"The app is somehow slow.Then,it has no storage of beneficiaries.",2
2022,Unable to loging on my new device,4
2022,How can I downgraded this app it's frustrating me,1
2022,Why Paga Wallet is not on First mobile please???.....,3
2022,Useless as ever What exactly did u update in this recent version? This app keeps getting worst with every new version u create Plz i will advise my colleagues not to waste their data on this useless recent version bcus u will end up missing the old version dat was equally bad,1
2022,It's is not working since I downloaded it it doesn't send money or even buy airtime.its not working please just help me so it will work I need to send money out,1
2022,First bank Is the best place to banking,4
2022,"The app is not like other ones I use ooo, please improve on transactions history and the rest please",1
2022,"Very bad,,app that can never be used when its needed",1
2022,I wasn't having a white screen but when I updated all I see is White Screen😧 Terrible Experience,1
2022,Not working normally,1
2022,This new update is annoying Starting with the ads,1
2022,Exquisite,5
2022,The moment I finished updating the app. I could no longer log in with my fingerprint. When I tried putting in my pin it kept saying incorrect and I know it's not incorrect. Please fix this.,5
2022,Okay,2
2022,Fine,5
2022,Okay,5
2022,"Before this update , it took forever to login , now it's not even opening to the login page, it just freezes",1
2022,"I love the App, is wonderful in times of transfer great work",5
2022,This app is good,5
2022,I want to install it and what I see is pending,1
2022,"Useless app how can I update app and now have to start all over to setup my device, worst app ever",1
2022,"Honestly, this June 11th 2022 update is problematic. Asking you to re-register your card details and wouldn't open. This is not good enough please.",1
2022,"Shameful. Lately, FBN Performance in general is not to write home about. The app is nothing but a sore, with no possibility of making excuses for. The sad joke works when it likes and does so as discouragingly as possible. To start with Registration, of all things, is a problem, if not impossible. Unbelievable. The developer needs to go back to class. This poorest of standards is not good for anything. A star is more than it has earned.",1
2022,"Very useless app, since morning till now, I can log into my account with the app",1
2022,Good,3
2022,Where is the app. Serious what app. Its just a white screen DO NOT DOWNLOAD. Waste of time. Use ussd,1
2022,"This una app dey annoy person ,why I go update app and I no fit login again",1
2022,Wonderful,5
2022,I love this app,5
2022,I opened the app ... Fund it but unable to withdraw or transfer it... It's just there permanently.... What a waste.. no time to visit the bank branch,1
2022,Bad app,1
2022,Very reliable and effective.,5
2022,"The ""show ad after login"" is malfunctioning after the new update. Even after putting it off from the settings.",5
2022,There is a big in the new update. June 23 2022,1
2022,What nonsense is this why is my virtual card not loading,2
2022,"Seems like a bug is disturbing the app, goes off once you want to make a transaction to a saved account.",3
2022,This app is total trash,1
2022,If it is possible to give this app minus zero I will do so. This app is a disappioment! Very unreliable when you need it for an urgent transaction it will debit you but refuse to transfer fund to your destination and finally you'll lose what ever you are pursuing. Get your acts together first bank ( or is it last bank!) . Anyway you are not a monopoly I will definitely find a better option !,1
2022,"There was a forced upgrade of the App on 15/6/22 and since then, I've been unable to carry out interbank transfers. It keeps requesting for a bank code, i don't know what that means. I have complained to the bank over and over yet nothing has been done. I can't do anything and it is frustrating.",1
2022,"Since the 16th June i can't access my account to make transfers even when i switch on the account visibility, i can access any other thing but my account, thus i can't complete transactions",2
2022,Can't turn off ads. Please fix,3
2022,I like the app it make transfer More easy,2
2022,Fair enough,3
2022,Loading this application everytime is always annoying....Im,1
2022,The app is somehow hanging,1
2022,Good,4
2022,"Annoying app to use. Slow to load and at times, it doesn't at all. U cannot come back to get ur receipts after unlike other bank apps like GTB",2
2022,"Terrible, I could not believe this app was done by Firstbank, very sluggish, sometimes you can't even see your transaction history and it works as though the entire website is being loaded from a web browser, in fact, a web browser is pretty much faster. Everytime you try to make a transfer, it will show possible duplicate transaction error, you better go and hire a good programmer. Your app sucks.",1
2022,Smooth transactions,4
2022,I updated the app but the white screen still appeared,1
2022,Bank app services,2
2022,"Hi, Good experience until this new update (2.8). Looks like ut has some glitches - 1. The show ad doesn't work cos it keeps popping up upon login 2. Whenever I try to use the yransfer to other banks function (via saved beneficiaries) the app just closes. Same thing happens when I log back in. Not the case when one transfers to a First Bank acc. My workaround has been to transfer to my wife who then transfers to external account ( this is bcos she is yet to update from the 2.7 release. Pls fix!!",2
2022,I updated my app on the 20th of June and since then when I am asked to select account to be debited I can not see my account. I have reinstalled the app and still I am facing the same challenge.,1
2022,Good,5
2022,Smooth experience.,5
2022,"I updated my app but i cant make a transaction, that mobile app has stopped",3
2022,Cool,5
2022,"Why can't first bank customer acess their bvn on their bank mobile app like other banks, each update I will be expecting that feature but first bank wouldn't including it. Instead Thier app would reduce in quality. Start up is very slow ,even when other apps are opening with poor internet strength form our network providers, first mobile app wouldn't work easily, also Thier start up ads that is refusing to be disabled despite the fact that you turn off start up ads",2
2022,Transfer app,5
2022,"This first bank App has made me to lose big money today, i swear, if not for one one thing i would have rained a very big insult on the developers of this app,,, I want to make a transfer and the app could not let me do the transfer ...... THE ""SELECT ACCOUNT TO DEBIT OPTION"" IS NOT WORKING, AND I CAN NOT MOVE MY MONEY OUT OF THIS APP, It was raining outside, i can't even go out to do the transaction in the bank or at the ATM mechine I just feel like crushing this app",1
2022,"This app is truly terrible. I truly can't get past registration. Even though there isn't a box to enter an email address, I keep getting told to do so.",1
2022,Best bank so far.. I love this app,5
2022,I can't believe this... the app is very terrible. You need to have a different software solution consultant...,1
2022,Terrible,1
2022,Good with God's grace,5
2022,It's my best transaction bank since I have been using it,5
2022,Very fast,5
2022,"I recently udated the app and its telling me that ""This app cannot be operated on rooted or jailbroken devices!"" And the funny part is that my device has never been rooted nor jailbroken... Please look into the problem and rectify...!!!",1
2022,Exellent,5
2022,Horrible experience after the so called update and acceptance of new terms. Now transaxtiona cannot be done. Transfers unsuccessful always. Why would an update create a worse online banking experience??? Please fix this embarrassing abnormality.,1
2022,"Please this current update is something else, I updated but the last version is better. First bank team should do something quick, I can't access the app again, very slow. Repeating steps one have taken when sycronising account with app is not fair. Meanwhile app is too sluggish. I am not having a good experience at all",2
2022,This people don't usually test there product before pushing it out to the consumer. Very useless set of developers you av got..,1
2022,Great!!!!!,5
2022,"This is even the worst mobile banking app, it takes longer time to load nd even difficult to do just one single transaction",1
2022,Great,5
2022,The App keeps closing down. Old app is better. I just updated the app and the next thing is the app is asking for card details again and when supplied the app complains of network. Too bad. The update is a ruse.,1
2022,"Terrible since new update, cant transfer to my saved beneficiary mostly other banks.",2
2022,Awesome,5
2022,When making a transaction it doesn't go past the third stage,1
2022,Worst app I guess . It's soo terrible 🤧. I haven't seen it to use since I downloaded it 🤔. I have registered and at the end it will still not work. I keep on accepting terms and conditions but it's hasn't worked yet. For about three weeks now. Please fix it.,1
2022,I can't explain how much I love First bank Best in everything 💯✅,5
2022,Ok kay,5
2022,"Tiresome app. If you dare update, your trouble has started. You will start afresh to register yoir device as if you never used the app. First Bank makes everything about it life stressing.",3
2022,"The app is good. Just try and make receipt of transfer available anytime not only immediately transfer is done. It very painful that you can not locate receipt of transactions from the app... If you don't get it immediately after transaction, it's gone. Work on this big error!",3
2022,Satisfied,4
2022,First Bank Me First,5
2022,I'm sincerely tired of this App and sometimes I regret putting my money in your bank. Why cant your APP work whenever I need it urgently? Why? Why? You really need to work for the stability of this App services please- it is fraustrating some of us,1
2022,Gooood,5
2022,Cannot use it to make payment. It is telling me I cannot operate or rooted on jailbreakon devices,1
2022,This is the worst bank app I've ever used.....Opens whenever it feels like. Very poor experience.,1
2022,Very good,5
2022,So good,5
2022,"I just updated this app and all I see is a white screen, which is the reason for the update",2
2022,Can't update and not functioning well,2
2022,Very best,5
2022,This app has been acting up for about two weeks now and you ppl are not doing anything about it!! Someone can not make urgent transfer on Android!!! It's only working on iphones.....,1
2022,"This app will get you stranded with their Network connection issues, Every other bank app will work but this app will tell you ""Lost Internet connection""",1
2022,It doesn't allowed me to make transactions. I prefer the previous one than this new one. This one doesn't encourage but discouraged with lots of Ads and poor transaction. Too bad 😞,1
2022,"Well so fer I have not seen anything wrong with the app, but you can't screenshot in the app which I don't like, my best banking tool",4
2022,Today 20th of May 2022 I updated my mobile app simply because I want to see my Firstmobile app visibily on my phone apps which I could not be able to see for over period of some months. I'm really annoyed on this platform. I have to enter goggle play whenever I need to open my accounts.,1
2022,Good experience,5
2022,"Dear Team, I just realised that I am unable to login to the app with my finger print as I used to and I don't recall the mpin for login. Kindly assist.",3
2022,"I can't just screen shot in my app. Please, work on this",3
2022,Good,5
2022,Very nice app,5
2022,This app is so cool,5
2022,Tell me to switch account on even though is on,1
2022,One of the best mobile bank app in Nigeria. Easy to use.,5
2022,So nice but sometimes😥,2
2022,Cool,5
2022,"Very unreliable, disappointing and very frustrating with network errors all the time",1
2022,"Good work and thanks for the extras features in the app, my complain is that I transferred money at times and couldn't transfer at times. (i) The new app I upgraded to always crashed whenever I pressed transfer to other bank to select account to transfer to. (ii) After I had off the advert button in setting the advert still show when you open the app again.",3
2022,Too slow,3
2022,I can't transfer money I can't do anything on the app without hearing it was unsuccessful,2
2022,"The app was working ok. Then the recent update has put their persistent ads front and center. You can't turn it off. Even if you do, it resets itself. Nothing in the setting changes regardless of how you set it. Very very poor.",1
2022,Excellent and superbly designed,5
2022,FBN my bank account 2 Individual joint domiciliary account,5
2022,"I think this is the worst version of this app ..I still can't find the development... ad's showing up and down...even when I turn off the ""show ad after login"" in settings when I come back it'll still be on. Talking about the speed 🤮 its very slow. Please do a better upgrade.",1
2022,Please this app has refused to open and I need to do transaction since last week I ve remove and reinstall the app but same problem,5
2022,Slow but nice,5
2022,"Worst bank app in Nigeria or anywhere. I've several Nigerian bank apps, and First Bank app is a nightmare. So many errors. Not user friendly. Why is the ""show ad after login"" in settings getting back on after I switch it off every time?",1
2022,Good 👍 👍 👍,5
2022,My dependable mobile transaction platform.,5
2022,"You guys need to work on this app. Transfer not going, always complaining errors. App always closing. You guy need to fix this, I have been trying to transfer money since yesterday and until now, still shows errors.",2
2022,"The app is very useful, save me from ATM que stress💯",5
2022,An execellent mobile app,5
2022,Cool App,5
2022,The first mobile is not a reasonable application for banking application because the money I transfer into mine account number which I created online and log it into the application I find it difficult to transfer the money to any other bank it remains in the application I can't make use of it and it's very slow when loading as if my network have an error and all my suggestion to this first bank mobile is to name it a scam because I can't withdraw back my money but I can only send money 😡,1
2022,Good,1
2022,My biometric authentication always shows anytime I want to log in but now it isn't. I no longer have access to my account because I have forgotten the mPin. Also why can you make quick transfers to just beneficiaries? Please solve all these bugs. Thank you.,2
2022,Good,5
2022,User friendly Mobile Application.,4
2022,Nice,5
2022,4uck you guys🖕💨😤,5
2022,Perfect!!,5
2022,So bad I can never imagine,1
2022,Gud,5
2022,This is soooo frustrating 😫😫😢,1
2022,Bad,1
2022,"I really love the application, easy to operate, but I suggest we should be able to get up to one statement of account.",5
2022,This bank eeehn!,2
2022,Why is the turn off ad button not working please fix it,1
2022,"After updating today I can login into the app, it says my device is rooted I don't understand please fix dis",1
2022,Good bank,5
2022,"I can't make transaction with this app any more, I try all possible best to update it but all efforts proves abortive. What can I do next to update this app? Is there any app better than this one( firstmobile)",1
2022,"I updated the app yesterday and since then, I have been unable to complete a single transaction because it keeps crashing. Kindly fix it please.",1
2022,"This new update is annoying. For instance despite the fact that I switched off the ""ads after login"", the ads keep loading when I log in. And it will automatically change switching on the ""ads after login"". I don't want the ads but I can't stop it. Fix this. Why waste my data viewing your ads that I don't want?",2
2022,Terrible,1
2022,Is so good,5
2022,After updating I lost control of my app.,1
2022,It's very good,5
2022,Av been trying to download but it's isn't working,1
2022,4Y🐖🐰,4
2022,"This app and the Bank (First Bank) are well organized and keenly designed by talented developers, organizers and SERIOUS Management.Though, there's no perfection in man but, You scored your 5 🌟 🌟 🌟 🌟 🌟, kindly take it",5
2022,I love the app . Keep it up,5
2022,Crashes multiple times in a day,1
2022,"After updating the App. I am still unable to make transfers. Error is ""Null Error"".",5
2022,The best so far,5
2022,Fantastic,5
2022,Wonderful,5
2022,"Terrible unreliable app, when you need this app is when it'll disappoint you. I'm truly disgusted would rate lower than a star if I could.",1
2022,"The app is not functioning well, I changed my phone to install this app back to the new phone but is not working well, it was saying my user profile has been deactivated",1
2022,Frustrating to use this app. Not reliable,5
2022,"This new update is buggy App keep crashing when you want to select from saved beneficiary. It's annoying, pls fix this",1
2022,I updated the app and now it's not opening anymore.,1
2022,Unable to update. I have been trying to update the app for a long time. I need help pls.,1
2022,Powerful,5
2022,Nice app work on the network,5
2022,App not functioning properly I tried making a transfer from the beneficiary tab but immediately I select the app automatically closes after which if I input the account number manually it tells transaction not successful,2
2022,"Too many problems, most times one can't even transfer money successfully",1
2022,Very reliable app,5
2022,Good not bad,5
2022,Many more,5
2022,Very poor in translation,1
2022,I can't access my account after updating the app and it's very frustrating. Please do something about this.,1
2022,Very nice and cool First Bank you first I love it very good bank to be used try to download first bank app today / you can visit any nearest office to your house. Have been using this bank since but not disappoint me,5
2022,"This App keeps giving several error messages like 'duplicate transactions "" etc when there's nothing wrong. They should please work on that.",1
2022,"There was no need for upgrade. The app show me a message ""sorry this app does not support a rooted mobile phone"" what in the world is this ???",1
2022,Kudos,5
2022,"The latest update is frustrating. You enter all the details for a transaction (transfer), the App suddenly goes off. I have to keep logging in till I can conclude the transaction. Pls fix.",1
2022,Fantastic,4
2022,"I had to delete my app today because whenever I tried to open, Its saying ""this app cannot be operated on rooted or jailbroken devices"". I don't know what happened because I've been using it on this device for a while now. After deleting the app, it has refused to install on my phone",5
2022,"this app now is very very bad, is continue crashing first bank need repair it because is not like this before you can't do anything on it , people shouldn't download it, unless they repair it.",1
2022,Good,5
2022,This very update is very disappointing as I insert the recipient account number it's always coming back as error. You people should quickly work on it to enable us to use the app for urgent transactions...,3
2022,Can make transfer to other banks,5
2022,Excellent,5
2022,every frustrating to be honest with u,1
2022,This app is so good for me,5
2022,"Disheartening. Today is 16th June, since yesterday I've been trying to login ever since I updated the app hoping for the Best from the new update, but here I am, totally signed out of the app that I now need to register again, of which I've been trying since then, even this morning. Keeps showing network failure. Still at the stage of putting ATM card no, it doesn't pass there. This should be looked into as I'm really disappointed. If it's recitified, I'll change my review",2
2022,Great performance,5
2022,Superflux. Top notch...,5
2022,The worst app ever,1
2022,The ad that keeps poping up even when you deactivate show ad is a complete turn off,1
2022,Great 👍,5
2022,I can't update the app on my phone.,1
2022,Very good,5
2022,The App is too slow,3
2022,Low performance,1
2022,This your app sucks I swear am pissed off right now I couldn't login cos of upgrade and yet after that to activate device was a hell of a problem for me and here I am with an emergency to settle money with pls can't you do better than this?and do we have to activate all the time after upgrade what if am in travel or a case of Emergency. And even yet no costomer care response ah ah,1
2022,The app is not good at all Because it doesn't not login and it is very bad app and I also update the app,1
2022,"This app is good but once you make payment without generating the payment receipt, you will not be able generate receipt again. The option is there on the app but does not work. Maybe only on my account. I made payment and the person requested for receipt, I couldn't generate and my goods were not supplied for days pending alert confirmation.",2
2022,Slow,2
2022,"I have been try to open account since. After upload my picture and signature, add city & branch, it keep showing Title is required. I didn't know why",1
2022,Classical,5
2022,The app is very well okay,5
2022,"To Activate the app, the consent form is loading it's always display error message and network failure.",1
2022,"It never works when you need it. Right now, I'm trying to load the page, & it's stuck on a white page for over 1 hr.",1
2022,Nice app,5
2022,"Since I updated the app it's not working at all, I doesn't load either I will have the chance to login and have been causing a lot of issue",1
2022,First Bank is first good,5
2022,Srengthening bank & customer trust,4
2022,"The first mobile app is becoming more frustrating, for weeks now I can't log in.",1
2022,The app is very ok,5
2022,Good bank,5
2022,Good,5
2022,The recent update is brilliant especially generating receipt,5
2022,"I can't even register, why is the app like that am sick and tired of such thing.",1
2022,"It is showing that the app will not work on a rooted or jailbroken device. This is disgusting pls update the apps so that it can work on any device provided is Android , I dont like this version pls it really put me in serious dilemma , so kindly help your customers out of this mess, all other banks apps operate in a friendly user's in.terface thank you so much do your best and update or upgrade to user friendly apps .......................................................",1
2022,I want to transfer #31000 nt sent why he tell me say my minimum is#20000,2
2022,This App is good for now,4
2022,"Not working for my new device, can transfer.",1
2022,Convenient,5
2022,"I love it,it's amazing n easy to use,doesn't take much time in loading n fast for transfers n bill paying,keep up the good n excellent work 👍👍❣️",5
2022,Good app,4
2022,Very poor,1
2022,I'm enjoying this app God bless the programmer that work on the Mobile app to help fasten the first bank system in Nigeria,1
2022,Okay,5
2022,Best app,5
2022,Good and reliable app,4
2022,"How can Friday, Saturday and Sunday carry the same date in history. This is confusing and inappropriate. It doesn't matter what you call it. Put the correct time stamps.",1
2022,"I used my ATM card to make payment at slot ketu POS, was debated but it was declined . The transaction was done on 10 June 2022 and till date the money has not been reversed.",5
2022,Dependable,5
2022,This app makes it easy for me to bank from anywhere I am and so I love it,4
2022,"What sort of useless bank app is this?! I can't even login to my account to carry out a transaction urgently, it kept bringing error occurred. What if it is an emergency?! You can't even have access to your own money, plus the fact that the system is so slow... This is terrible🤦🏽‍♀️",1
2022,So good,5
2022,"You really need to work on your app, I was not able to log in for some days now and decided to update it and I am still not able to, talking about some network whatever whereas I use 4G You really need to work on this",4
2022,Please in your next update there should be a button to click to hide and un hide someone balance for privacy,2
2022,This app is very good,5
2022,"Kindly do needful, this new version 2.8 failed to fetch bank codes",4
2022,Hmmm This update is scrab,3
2022,Good app.,5
2022,"Small network challenge,its take forever to open",1
2022,Good,5
2022,Very good and Useful,5
2022,"Very annoyed app, it keep telling me invalid pin, if I still press okay again duplication transaction more than 4 months now",1
2022,Good,5
2022,Awesome 👍,5
2022,This has been the worst update ever. It doesn't load fast and now I have numerous unsuccessful transactions. It's so frustrating. The department responsible should look into this ASAP.,1
2022,very good app,5
2022,"I used this App successfully for money transfer. Then the phone had a problem and was reformatted. i reinstallef the App but it refuses to run, claiming that my phone is rooted. i never gave it to anyone; I'm doing the installation and I did not root the phone.",2
2022,Love it,5
2022,"Major bug, when you're to select an account to transfer from, the list of accounts is literally empty. Essentially one can't make transfers from this app at the moment",1
2022,"This app always has issues, from invalid pin to not recognising account numbers and not opening. It just simply isn't reliable",1
2022,Good,3
2022,My app my bank always going smoothly,3
2022,App keeps shutting down in my Samsung J16. Don't understand...,1
2022,This update is should be given zero star you should fix it getting error when using my card (card id is required) when it been over 2 years I'm using the card please the developer should fix the bug also,2
2022,Doesn't open at all after update.,1
2022,The app is not reliable when ever needed it will not open company should do something on it I updated it just now 13/June/2022 it even worst not loading fully,2
2022,Amazing,5
2022,"Not reliable. Disappoints most time. Welcome note is unnecessarily too long, network very poor.",1
2022,"Was once great but now you cant get a receipt ,not evenan option to download receipt or any for of payment.secondly no email since 2020 and no alert till a day after. Even after spreading to 2.4",2
2022,Its unfortunate you can't get a reicept once you don't save immediately after the transaction. The self help and past receipts on the app doesn't work. Developers should look into this.,4
2022,"Unable to disable ""show ads after login"" in account settings after updating the app, which is disgusting and annoying!! Why should I not be permitted to turn off ads? Why must I view an ad while login? Previous version allows you to turn on/ off ad after login. I regret updating the mobile app!!",2
2022,Nnaa the app is no longer working even this one that I just update now,5
2022,Very good,5
2022,Good,3
2022,"I was using the app since all this while and be enjoying except the only taking time to open until recently after restarting my phone and download it is unable to open, I have tried but countless times yet no way. If they is anyway to fix that I will be grateful.",1
2022,"I have been enjoying the app till I update it recently, it takes time load I mean the app doesn't even open anymore which make me sick",2
2022,pls can i do a roll back??? since the last update some days back I cannot access my app any longer. but before that the experience has been awesome. thanks new update has restored it. thanks to the team. keep up the good works♥️♥️♥️,5
2022,App stop suddenly stopped working,1
2022,Nice one,5
2022,"Bad experience for me, I don't access to do anything with since the update. Please fix it.",1
2022,"I updated my app yesterday,wanted to use it today,was told to log in afresh, then it's not even sending OTP",1
2022,It appears good at registration but can't perform any transactions even when I was asked to complete at least 2 transactions with otp which I did but yet still not working. why?,1
2022,Best app ever,5
2022,The app is not straight forward.,1
2022,Perfect,5
2022,Doesn't open at all. I don't understand what is happening to this app.,1
2022,Adds turn off not working. Unable to send account statement to email,1
2022,Awesome,4
2022,"The app is longer opening on my phone anymore, it keep on saying app not responding despite the reinstallation of the app. Kindly do something asap.",1
2022,Nice,4
2022,Good app,5
2022,Its very efficient in the absence of bad network.,4
2022,"Please the new update is not working for several days now. This is a big challenge, do the needful as fast as possible please. THANKS",1
2022,Very good,5
2022,"It is a nice app to use, safe and fast.",5
2022,"First bank, please why is my app not opening? After I updated the app to the latest version two days ago it has refused to open. What's the problem?",1
2022,"The best ever, love you guys",5
2022,"The app is good, but slow most of the time, right now i can't even access my Firstmobile app,it's not opening and It's just been frustrating. I still don't know why it doesn't support international transfer from Nigeria to other countries",2
2022,Good,5
2022,"App was working fine till i updated to the latest version today. It doesn't load, screen remains blank after launching the app. Please FIX it ASAP!",5
2022,Nice,5
2022,Simply The Best 👍,5
2022,Very fast and fantastic,5
2022,"The new update cannot be rated poor; it makes poor looks fair. Before I updated, it was taking time to open on several attempts having imputed pin and didn't open. I updated and now it's TOTALLY blank, just an inactive blank screen. Test the update and ensure it's working well before notifying the users/public and if server is down notify us too. What if it's only FBN one relies on, then you are stuck.",1
2022,I really wish I can give this app zero star I use this app to create an account and I can't seem to be able to get my money out it keeps showing white screen at the account to debit option So painful,1
2022,Hmmmm you try know,5
2022,Good to use,5
2022,Perfect app,3
2022,I'm unable to download first mobile app,1
2022,Good app,5
2022,The app is no longer working at all after the last update! Please do something about this.,1
2022,perfect,5
2022,I recently updated to the new version. Nice app easy to use.,4
2022,"Always refusing to log on and saying check your internet data, even though the WiFi is on and working perfectly well. The same applies when using phone Internet data. The app worked quite well before the update. 😳 😳 😳",1
2022,I can't log into my app anymore after I updated it.,1
2022,"I updated this app on the 11th June, since then, it disappeared.",1
2022,Its been misbehaving lately. Refused to open,3
2022,App not coming up since the last update. If there is option for zero ✳️ I will have rated it 0.,1
2022,Ever since i download load this app it has not open,1
2022,Best,5
2022,Good,5
2022,"I updated my first mobile today and since then I haven't been able to log in, only showing blank white page... Kindly work on this ASAP",1
2022,"There is no need for the update I can't even login. It crashes on every attempt, please bring back the previous version",3
2022,Why does it take eternity to load this app. Can't even open since I updated to the new version. 😡,1
2022,Fantastic,5
2022,This latest update 10- 6 -22 is not it at all. It's freezing my phone and other apps. It's not even opening to the login interface. I can't access it... please release a better update.,2
2022,This is most useless app have ever downloaded on my phone. It's just a waste of data app.,1
2022,"Once again, does not work! This latest version - 2.8 whatever - needs immediate debugging. Why this hassle? I sincerely regret updating this app as, once again, I can't even login as it doesn't even open. First Bank, fix your app!",1
2022,"After the recent update, the app refused to work. Please wat is the problem",1
2022,Used to be a great app. Just wouldn't open now,5
2022,I'm not even able to download it for a while now since I first uninstall it since it literally just stopped working.,1
2022,"Too poor, didn't display on my phone",1
2022,Updated the app and it's not opening,1
2022,Satisfactory,4
2022,Very disappointed In first mobile. I have downloaded the app for more than five times today and so sad non of them opened Just showing white screen and blank.not even loading. I think I would go to the bank next week to close all my first bank account Mtheeew,1
2022,Nice experience,5
2022,"This new app is not opening and is very nonfunctional. The old version was working perfectly and once I installed this one, it has not even opened. It seems very flawed. This is the first update that has ever had an issue.",1
2022,Good,5
2022,The app doesnt open at all...spent 20mins waiting but didn't open,1
2022,App won't open since the new update. It sucks. O Please how do I downgrade back to version 2.70.,1
2022,Why is the mobile banking not working on Android phone 📱,1
2022,Very terrible app. Always on and off.😡,1
2022,App totally frozen....come onnnnn!,1
2022,It's not opening for now,5
2022,Good,5
2022,Good,5
2022,Why can't the app open It only shows white background I can say this is the worst mobile banking app ever,1
2022,It's not working well,5
2022,Not working.,1
2022,"My app has not been opening since last, this is frustrating me because I have important thing to do",1
2022,"This app has stopped opening since I updated it yesterday, 10 June, 2022. I uninstall and reinstalled, but still did not open for me to login. FBN, please look at this issue.",1
2022,I upgraded my app but it's not opening on my phone.,5
2022,App network slow,2
2022,I could not access this app!,1
2022,Is sooo good,5
2022,It going well before but now it not loading at all it just blank i have delete and reinstall still the same and I hv urgent money to transfer,2
2022,The app always get issues Small update this morning the app is not opening again,1
2022,This app is of no used after upgrading it doesn't open again at all.. I don't know what's going with it pls review before upgrading don't upgrade because it won't open.🥲🥲🥲,1
2022,My app can not open I don't know Why,5
2022,"This latest version is not even opening, it hooked. Can you return back to the recent previous one?",1
2022,the latest version is not opening and hanging.. please improve on it,1
2022,Very nice app And useful,5
2022,App not opening after latest update,1
2022,Very bad now,1
2022,"I can't login to the app now, it wasn't working and showing blank page. Last what is the problem. Help me pls.",4
2022,Amazing but cost,5
2022,The updated app is not opening. Do something on that asap.,4
2022,"I just updated it and since then, it has stopped working. Launch it and nothing happens. What's the meaning of this? Is this how others do it?",1
2022,"The app is very annoying ,it does not open at all..i rate it zero i regret of update this app",1
2022,Trying to open my app but not working,5
2022,"This app required one to have ATM card of the bank to activate, that means if one doesn't have it or it's expired one has to go through the huddle of getting it before activation. This is quite exploiting. The bank is fraudulent even if one didn't request for ATM card, once there money in the account they go ahead and debit one without their consents just because they have access to one finances. This is quite exploitation and dubious. You should aloud one place request for the ATM card.",2
2022,Please find solution to this new update because it doesn't open at all. Please do quick I can't do any transactions for now.,4
2022,The new update is faulty. The app is not working. Fix it,5
2022,Very poor,1
2022,Just updated my first bank app and is not loading,1
2022,"Oh my God, I should not have updated the app. I'm finished",1
2022,Good,5
2022,Poor,1
2022,"I just updated and the app isn't opening. It is not responding at all. And it seems with the new update there is a random deduction of atm card fee which was already deducted when I collected the card. Please rectify and refund my money. The app was easy and one of the best but with this new update, everything is just wrong",1
2022,The app won't work after update... please fix,2
2022,"After i updated this app , it refused to open on my phone again",1
2022,The new update is not working please.,5
2022,Very good,5
2022,"App does no longer launch following the latest update. Please, rectify urgently!",1
2022,The newest version is not opening. Please check and ratify at once. Thanks,1
2022,I like the application,5
2022,Loading for over 10 minutes very poor,1
2022,The app is not opening in my phone. I'm using infinix note7,1
2022,Great,5
2022,Freezing. Just won't open. An update to correct this issue please.,1
2022,"The last update make the application not open, all os stopped now can't connect please any urgent correction",1
2022,Very bad,5
2022,"It's always showing daily transaction limit exceeded even if it's just 500 naira I transferred out and the daily limit is said to be 1,000000 naira. Resolve this ASAP.",1
2022,Why can't I login using my mpin?? Always telling me incorrect!! But I still use the same pin to do transaction using USSD!!,1
2022,I have updated my account and I have been trying to sent a bank statement to my email but is not going.,1
2022,This bank has suddenly become the most useless bank.,1
2022,Have been trying to install the app it's not working,1
2022,Thanks for the heads up on this and get back we can get a good night's sleep so I will be there for the first time and I hope to have a look at this and see if they can do it on the calendar and get back with you tomorrow morning and I have to use a different way than the other day and he said that he will be there at noon and then I have feeback have to go in to the matter with the other two I have feeback we are u so 1 an email in the office,5
2022,Lovely,5
2022,"Have been using Firstmobile app for years now and Taking screenshots & downloads of payments as well but after the Updating app to 2.7.0 ,I was restricted from Taking screenshot of payment and as well as Resending Me Error's messages While transacting with the new updated app Thereas the transaction is ongoing and sometimes duplicate itself. please How can i solve this!!?",3
2022,Its an easire banking opreting system.,1
2022,"Help me, I update my mobile app. Now, many things are not working in it again . ""Requesting error"" is what it display. I can't do transfer. I can't check my debit card. Requesting error. Please help me fix my mobile app",1
2022,Fantastic,5
2022,Perfect,4
2022,"I can't assess the app again since 3 days now , you guys should resolve the issue",1
2022,Best,5
2022,Nice,3
2022,Cool app,2
2022,Amaizing,5
2022,Good,5
2022,"Most worst app, you can. View your past transaction history or send it to email",1
2022,Good,5
2022,It's when you have something important to do that this useless app will not open. Especially in the morning and mid night.,1
2022,Am unable to select account to debit since yesterday.,1
2022,Best bank app in Nigeria,5
2022,"Wonderful, always first.",5
2022,Giving it one star because First should truly represent first.... Why can't I Generate My Statement when other banks it's easy to Generate Statement for any period into your mail connected to your acct direct and print out..... Must I go to the Bank and queue for Just Statement which I don't want to use for official purpose??? Please Move from First to Middle of the Last position....just begging you,1
2022,Good app,5
2022,Good,5
2022,FirstMobile is the best,5
2022,Trying to download since a week but can't download it,1
2022,HIGHLY DISAPPOINTED ! Couldn't transfer nor speak to a customer care for several minutes!,1
2022,Good,5
2022,"Sometimes, it doesn't open at all. Like now",1
2022,Nice one,5
2022,Good,5
2022,"Very annoying, can't login to my account for over many days now, The app has been miserable ever since I downloaded it but recently it's very bad",1
2022,They've been messing up big time lately. I can't access my funds when there's an emergency and it's wrong on all levels.,1
2022,Very poor at opening. Too much delay. Then it refuses to share transfer receipt.,1
2022,Nice app,5
2022,Worse,1
2022,Can see my histories,1
2022,"So slow, loading transaction history is so dissatisfying. Step up pla",1
2022,Bad and frustrating,2
2022,Nice work,3
2022,Goood,5
2022,"Why ads every single time I open a bank app? Even when you turn it off, it comes back on. Playstore should at least add zero star for just this app 😏",1
2022,So great,5
2022,"Good app I love it, it's easy",5
2022,Really good and easier to use,5
2022,Trying,5
2022,Nice,1
2022,Messed up,1
2022,NO STRESS... SOFT TRANSACTION!,4
2022,Good,5
2022,Per Excellent,5
2022,Best app,5
2022,"Why is your mobileapp now slow, in the face of emergency it doesn't work. It wasn't like that before and it goes to show that you don't care. I read several reviews with the same complaints and nothing has been done to top up your network and give easy access.",1
2022,nice,5
2022,Poor Network makes one feel dissatisfied with your services at times.,3
2022,No trasanction history 🤔,1
2022,Fast and reliable,5
2022,Wonderful,5
2022,I love dis app it's good and very easy to transfer,1
2022,Good app and very fast in transaction,5
2022,So fall so good,4
2022,Great app and easy to use,5
2022,Faster,5
2022,Excellent,5
2022,Good,5
2022,Nice eperience,5
2022,"Since I upgraded my firstmobile app it's not functioning well and I have been unable to transfer money my customers, please what can I do",1
2022,This app is very nice,4
2022,Perfects,5
2022,cool and easy,5
2022,"Pls my card is not working on the app,it telling me error loading card 10,pls fix this there should be a limit on devices used to open first bank app",2
2022,Needed to improve more,5
2022,"App disappoints! Extremely unstable. Could give error messages for hours unending at times. Transactions on the app needs to be made seamless and login and transfer errors should be reduced to the barest minimum (instead of happening often). Again, app is very unstable!",2
2022,Nice app,4
2022,"I tried to activate my account, but I keep getting a message that says network request failed",2
2022,Very easy and user friendly,5
2022,I love this app,5
2022,Badd app got my card and im trying to transfer and connect to paypal and this app is not even showing my account,1
2022,App not responding... Network issue. Poor,1
2022,I can't open the app,1
2022,It takes forever to load and most times it won't open even I two days,3
2022,Well done 👍,5
2022,Very very smooth for payment,5
2022,good,5
2022,"If there is zero star, that would have been my rating of this app. I just made an update, now I can't download a transaction receipt, it keeps telling: Warning! No receipt available. As if that's all, now I can't even login. So annoying and frustrating.",1
2022,Perfect,5
2022,"I was robbed and my card was stolen in the process, i haven't been able to use the app since i need to input the number on my card how can I get help",3
2022,Logging into this app is so frustrating. A lot needs to be done.,1
2022,Can say much...🖤,1
2022,Nice,5
2022,Terrible app Needs to be worked on,1
2022,"The app is good but for over a month now, I have not been able to access all the saved account of other banks on the App",5
2022,Transaction are missing no where to be found . My client sent me cash like 3 times within the last 72 hours he was debited and he equally printed out receipt from UBA and ACCESS bnk respectively but I am yet to receive any of this transaction .....the worse is the app refused to show the inflow and outflow chat anymore . What a mess .,1
2022,"Please fix getting email statement via the app, it should request to input email address instead of saying your email is not linked to the account or something like that... Thank you",2
2022,"Gave 2 stars earlier but down to 1. If you improve, I will edit accordingly. Frustrating app. Too many failed transactions. Keeps generating errors and warns of possible duplicate trxn would force one to wait indefitely. Adjusted daily limits but each time I try transaction, it says daily limit exceeded even when same app shows Available Daily Trasaction limit higher than intended sum.",1
2022,Good,5
2022,"This app is slow,why?",2
2022,Worst mobile banking app currently,1
2022,"Not user friendly, still been able to use it.",2
2022,Worst app ever.....so fustrating,1
2022,It's a good mobile banking system ever experienced... kudos to the software developers,5
2022,"This app is so difficult to use. It takes too long to open and it does not receive funds early enough. Everything about the app is slow and irritating. I can't even generate an email account statement, I keep getting an error message.",1
2022,Excellent app. Quick and fast!,5
2022,It's awesome,5
2022,The app disappoints when needed the most. Doesn't log one in for days atimes.,2
2022,"It's not opening, what the hell is going on. This is trash.",1
2022,Very poor service from your mobile App... please Improve more on your Mobile Banking because other banks are working very good,2
2022,You seriously need to work on your service,1
2022,Glitchy experience,3
2022,Always having System Errors,1
2022,If I could give 0 stars I would. What a stupid bank. I've switched to access,1
2022,I am unable to access my account on the app. It keeps telling me 'customer details does not exist' or 'unable to retrieve user details '. Worse still I can't even reach the customer care via all the contacts displayed. None of the numbers are going through. This is really frustrating.,2
2022,The app isn't opening. Have tried several times today,1
2022,Good,5
2022,Excellent,5
2022,This is absolute nonsense,2
2022,There is delay frequently .,5
2022,Sometimes it doesn't work... The previous version was in every way better.,1
2022,Is exceptional,5
2022,I'm no longer happy with this App. My major challenge is to get a receipt for transaction done. Please work on it. Make it possible for one to generate receipt from the app even after a transaction has been done. Please please please. I am reducing my five stars to three.,3
2022,This app is so annoying. It takes all the time to open. I don't know what happened to it.,1
2022,Excellent,5
2022,Pls work on your app!!!! Why can't I open it???? It's so frustrating!!!!!!!!!,1
2022,The interface looks like something from ancient history and it takes forever to open!,1
2022,Satisfied,5
2022,The application is not loading on time.,1
2022,"Firstbank please remove the useless app. Stop disgracing us. This is the worst app ever. A whole First Bank cannot pay a good developer to make an App. Is shameful. Forst bank App, ATM and services are poor and worst in this nation. Inefficient and ineffective.",1
2022,Worst banking app ever. Really terrible. Can't be depended on at all. FRUSTRATION is for lack of better words. Takes forever to not open. I will just transfer funds to other banks and rest seriously. Mtcheww,1
2022,"This app is internet base, which you can't do transaction when you don't have data. Other banks app does not depends on internet for any transaction.",2
2022,I just downloaded this app and I can't access it simply because I don't know my mPIN and I can't reset it. All these is happening because your staff who activated the app for me sometime two years ago didn't tell me both the mPIN and the security question's answer. What do I do at this point?,2
2022,This version 2.7.0 app is not compatible to all phone why... Pls upgrade it,1
2022,I can login and cannot transfer how can I login,1
2022,This app is good,1
2022,Is very bad App,1
2022,It's always difficult to open.this year I have had bad experiences with this app,1
2022,"I cannot buy utility bills from this app and to make matters worse,the transaction tracker has been disabled with this new update. I just hope that FBN has not done this deliberately to cover some of their transaction lapses such as deducting monies from customers at will as they had once done to my account some years ago under the guise of different actions that were not in line with CBN rules. FBN,kindly have the integrity to defend the removal of the transaction history from this app.",1
2022,The app very good,4
2022,"It's very good go, it perfect & excellent.",5
2022,I am giving it 2 star because I cannot login back into my account because I uninstalled the App due to low storage,2
2022,Great,5
2022,Good,4
2022,The network error message is frustrating. This happens almost everytime.,2
2022,App has been frustrating me for the past 1 week. It takes eternity to load and won't even open.,4
2022,Nice one,5
2022,Nice app for transfer and good transaction fast and easy,5
2022,The experience has been smooth so far Awesome app My only regret is that I can't generate a transfer receipt of an hour ago or two days ago or more Provide an option where I can get back receipts some hours or days later after the transfer It would really be nice,4
2022,Very fast and nice,5
2022,The app works really fine. Serves its purpose,5
2022,good app from first bank you should try it,5
2022,I'm happy,5
2022,It's faster and efficient,5
2022,Banking at your fingertips.easy and well secure,5
2022,This app is not really good for me when I want to do transfer now is just telling me to switch my account what does that mean please I want my money back🤣🤣🙏🙏,1
2022,Good app,5
2022,Nice apk in bank,5
2022,"This app is horrible, one of worst app have ever seen, I was embarrassed when am trying to transfer a customer, it just not working. Took days to load sometimes.",1
2022,Excellent,1
2022,Good,5
2022,A m unable to register on this app it keeps telling me you have entered invalid activation code (10) what am i doing wrong,1
2022,Nonsense,3
2022,ITS GOOD,5
2022,Loads slowly. Struggling to complete any transaction. Error messages here and there,2
2022,Not downloading,1
2022,Nice App,4
2022,Nice and recommended.,4
2022,I keep having error verifying card whenever I try to activate the app on my new phone.,1
2022,Very ok,5
2022,I love all my G,5
2022,This is the best baking app i even open account with very fast,5
2022,I can't open this app for the past 2 weeks,2
2022,Best,5
2022,For days now this app is not opening. I can't log in or am I the only one experiencing this? What kind of nonsense is this,1
2022,I like this app,5
2022,Awesome nothing can better but my phone malfunctioned and i deleted the app and have been trying since day before yesterday to reinstall and i have not been successful. its frustrating and i have a lot to do with my app this weekend. what do i do now?,5
2022,Superb,5
2022,Excellent app keeping it up,5
2022,Give us all we need,1
2022,"This app is a good one tho,but the fact that it takes so long to open is real annoying FBN should try and fix this problem",2
2022,Awesome,5
2022,This app is becoming very useless. I have been having issues logging into the app.,2
2022,"It is crashing on my phone, it is hell",1
2022,Please how can you have an app without customer service or support functions even in this covid era,2
2022,The best app,5
2022,It's nice,5
2022,App not working,1
2022,Very bad to download,1
2022,"If I want to perform any transfer it will ask me to select account first and if I click on it,it will bring out a blank space and I won't see my account",2
2022,Nice one keep it up,2
2022,"I hate to say this. I've been trying to see if I could probably change my mind about your services but I just couldn't find anything convincing about it. Your app wouldn't even let me login not to mention access any other parts of the app. Initially, I thought that it was probably due to a new update but when I came to the play store, I discovered that I have the latest update and was still faced with an issue. Work on making life easier for your customers, and not the other way around.",1
2022,Yes good,5
2022,Amazing,5
2022,"This new updated app is stressing me. Cannot see beneficiary that u have saved, cannot see statements of transactions, work on it please.☹️",1
2022,Unable to see transaction history. I should see my transactions on the app and musnt be sent to my mail. Too poor. Something that pops up in other apps i have to decide if to download or not,3
2022,It quite OK but need more improvement,5
2022,great,5
2022,This App is Awesome 🌟 🌟,5
2022,Best,5
2022,Very good,4
2022,"Once,i open the app and log in, i can't select account to debit. The button for select account to debit dose not work and i have update the app",3
2022,Love it,4
2022,Good,1
2022,The most useless bank and app ever,1
2022,Bank statement Not working. If you try to request you get an error.,3
2022,Fantastic,5
2022,"This app is frustrating especially during emergencies logging in is a problem, after you manage to log in, you begin to battle with problems retrieving account name after typing the account number, for more than one hour now, I've been trying to do a transfer, all to no avail, this is no network or data issue, please let's improve on it.",1
2022,"Buggy app, wont load account details, processing error and lots more. Its all a JUNK",1
2022,Great 👌,1
2022,"Worse bank transfer app ever If it's not personal airtime, it barely let you transfer to other banks",1
2022,Can't download Firstbank app to enable make effective money transactions. Pl assist,2
2022,Good app,5
2022,Good,5
2022,Great,5
2022,Great,4
2022,"The app misbehave most times when you needed the most, now I need to pay hospital bills and am trapped here, saying TypeError: network request failed. It's so annoying",1
2022,"This app is just taken too long to load , I will suggest a lighter version should be developed atleast transaction ought be fast using app. I had an experience where I intended making transaction using the app I spent all day for the app to load , it was just telling me internet excuse whereas the signal on network was very strong. They fix the heaviness problem of this app so it can be lighter when loading Thanks",2
2022,It's slow. It's not efficient.,2
2022,Excellent,5
2022,"worst banking app ever, please don't download, go for opay",1
2022,App is terribly having issues with opening up for transactions. Can't connect the app to internet even after trying with different internet providers,1
2022,I have actually been using this app for sometime until my phone crashed and since then it have turned into a night mare.. I reinstalled the app but I've been denied access..I believe there's should be a direct login option for existing users that might have lost access to the app rather than reactivating from scratch.a login will be more helpful and make it easy for existing uses to have access to an already existing account rather than trying to link it all over again,1
2022,Meetme at home,5
2022,Somt I deleted the app because it's misbehaving...now I want to activate it back it's telling me I have already verified it what can I do,5
2022,Good,4
2022,Bob and ñ,3
2022,Very very good,5
2022,Cool,5
2022,Okay,5
2022,Can't update the app for more than 3 day now,1
2022,"Honestly, I love First Bank but as old and large as this bank is, using the latest version of your banking app really drives me crazy. The app is so frustrating that it takes so much time to open, and it's even worse when you try to minimize and return to the app, even on a 3gb ram device. You need to change your app development team because they definitely don't know what an app responsiveness is. Please work on your app. Selah!",2
2022,Good,5
2022,Excellent,5
2022,Its good,4
2022,I tried to use this app to send money but it did not work,5
2022,Awesome app,5
2022,This app is very good in terms of how to use it,5
2022,Statement of account can't be checked on this app,2
2022,I love it good one,5
2022,Very very odd i created an account and also deposited on it but they refused me of withdrawing my own money i hate this app i am not supposed to even give you quarter rating but due to the fact that its a must before you post any review,1
2022,I love it,5
2022,Great,3
2022,Excellent,5
2022,The worst app so far. Always network issues,1
2022,Nice app Keep it up,3
2022,Good,5
2022,Nice one,5
2022,So good,5
2022,It work gud,5
2022,So exquisite,5
2022,"I don understand why I can't make transfers again. I can't check histories. I can't do anything important on this app for life 3months now, if am not mistaken",1
2022,Is good,5
2022,Manageable,3
2022,Good,5
2022,It's not downloading on my device,5
2022,Every good,5
2022,Good,5
2022,It's great,5
2022,Cool app but I think allowing the app to screenshot your balance would be cooler 🤷🏻‍♂️,4
2022,Best mobile app,5
2022,Good Very good well appreciated,4
2022,"I can't give you all the starts Cox, no you're not extremely perfect. Though you are perfect but 98%. Keep it up.",4
2022,I can't send money,2
2022,This app is so annoying. It keeps closing and stops working each time I try to log in. I am only limited to the quick access part where I can't even do much. I have gone to the bank with my gadget several times but they are clueless to what the problem might be. All they tell me is update the app or delete and reinstall app which I have done over and over again but get same result. The older app never gave me issues.,1
2022,My best bank so ever,5
2022,I am unable to login due to the network error I keep getting despite having good internet connection. Poor customer experience and a total waste of time.,1
2022,It is hard to make transfer on this app And I can't even request for an atm I can't even make airtime transfer I can't even transfer money to someone It is talking hours to load if someone want to do transfer,2
2022,Can't download the app wh y,3
2022,This app is horrible to use. You have to keep on trying for more than a hundred times before it opens. I cannot depend on this app when I have a financial emergency cos it takes ages to open. Please work on it.,1
2022,"Well, this app is great and it's more secured but it's not fast enough. And again, I'm finding it tough to update it even though I got a message from first bank to update it. There should be much improvement in those departments I've mentioned to make it easy and accessible. Thanks",3
2022,Superb,5
2022,If First Bank is not ready to host a mobile app they should put this app down. It's so unreliable and very frustrating. How can a mobile app not work for days,1
2022,Pls include online stamped statements in the app,4
2022,Very poor,1
2022,Marvelous,5
2022,I am unable to do transaction with it,1
2022,Omo you guys really need to work on an update for this app.. it way too complicated and not entirely user friendly. Bugs too,2
2022,Ok!!!.,3
2022,"Very intriguing, and its helping. Its really so nice",5
2022,Very good when using the apps,5
2022,Stressful most times,2
2022,Update,5
2022,"Convenience in all respect. Except the frequent frightening ""warning"" notification each time the network fail.",4
2022,"If they improve, atimes you'll wait endlessly for it to cnnect to the internet. Though its cool..",2
2022,I like it,5
2022,Good,5
2022,"1)To open this app takes at least two minutes2)to load you your card number and pin number takes forever3)after waiting forever for the above contents to load, it's tells you an(error occurred) Honestly speaking this is the worst mobile app I have ever tried to use You can't you this app for emergencies What if I have to transfer money urgently and at the same time I have to be at another place ASAP? Then wat happens?I start rushing to the atm to lineup and before it gets to my turn time gone",1
2022,Always having network errors each time I want to make an important transaction,1
2022,Good for,4
2022,Good morning,5
2022,I wasted this star......I hate first bank.....I Regret opening it,1
2022,Too slow opening,2
2022,"I hate this app I swear 😡 this app is very bad, I've been trying to install my app for past three hours and this is not loading.",1
2022,Expensive app,5
2022,Best,5
2022,Nice,3
2022,Beautiful interface but can take so long to open... Quite uncomfortable,2
2022,Wonderful,5
2022,Unexceptional,5
2022,"The app is frustrating. It takes forever to load, intense of emergency don't ever think of this app. And again there's no place where you can upgrade your account unless you go to their branch.",1
2022,"Lost internet connection I always have internet connection for every other app on my phone, only First Mobile App whenever I tried to open it.",2
2022,Nice,5
2022,The sluggishness in opening is unbearable I have been struggling to open it so that I can make a transaction but all to no avai. This is derogatory. Mtcheeeeew Lastbank plc,1
2022,"One name just keeps popping up as beneficiary ,i have uninstalled the app 3times yet the problem is just persisting, its really disappointing, cos im in a place where first bank is not close.",2
2022,It not working well too slow for my liking,1
2022,Effortless,5
2022,Okk,5
2022,First Bank is my best bank,5
2022,It keep denying my pin.. why?,1
2022,Nice,5
2022,Please there should be a way to hide balance on the app I can't make a transfer when someone is with ans he or she won't know my balance First bank should upgrade the app so we can be able to hide balance in the home page thanks,1
2022,Excellent,5
2022,Excellent,5
2022,Very difficult to set up kept telling me invalid card number,1
2022,"Not so impressed,as I can't use the app anymore,, because I've exceeded the number of devices that the app has been installed on.....like what's that",1
2022,ģglllrlllllvb Bb9vos Via Via Via Via B E Vbbbv Via Via Via NVia b Vbbv Vvv B V,5
2022,Perfect,5
2022,Good,5
2022,"After the the last update, the app has refused to open. It has been several days of frustrating banking experience. My colleagues are also having similar experiences. First Bank should rectify this urgently.",1
2022,Great,5
2022,Very nice app,5
2022,Hello good evening how will i register on this app cos its telling me that no connection with d card,1
2022,I can't use the app after logging in on android,1
2022,Very Good App,5
2022,Very Good app,5
2022,"well, good",5
2022,Nice improvement! Great app,5
2022,Not working well most times,1
2022,App not responding,1
2022,Difficulty,5
2022,Useless app,1
2022,Good,5
2022,"It is great BUT... It takes eternity to load and most times, it doesn't load at all. Work on the app to load, even with the smallest presence of network.",3
2022,Good,4
2022,I feel it good,3
2022,Worst banking app ever,1
2022,The app Is very slow and unreliable it's hardly even updated this alone makes me prefer kuda bank or even brach wallet to first Bank,1
2022,Good application,5
2022,"I've never seen an app so slo.w like the first bank app... And to think that I was about using it as a major bank account? I've automatically changed my mind... What happens to emergency transactions on the app?, I'll have to wait for ages to get it done? No,No. .. first bank, y'all can do better than this... Work on your app speed.. Thanks..",1
2022,Type error network request failed,1
2022,Nice,4
2022,Nice,5
2022,Too slow,1
2022,Good,1
2022,FRIST BANT IS OUR TIME BEST BANT APP,5
2022,.czxf..otn.tamkujuy,2
2022,Nice,3
2022,Doing good but sometimes it does not picked,5
2022,"The Apps is very good , only the illiterate will find it difficult, some of them dont understand what the bank mean by destination of account",4
2022,Fantastic,5
2022,It's a great app but an upgrade may be done to make it better.,4
2022,"This app really sucks and first bank itself sucks, I was unable to take any screenshot even of my history, Loading is really slow Only God knows why I am still using this bank",1
2022,The network is always bad. Can't login,1
2022,"This app is so frustrating l cant tranfer fund, error occur is the only language l see. What's the essence of updating when you are not enjoying the app one bit. No! I dont recommend this app. Its so frustrating.",1
2022,Good,2
2022,Its good,3
2022,Good,5
2022,FANTASTIC,5
2022,It's quite ok but most times logging in it's difficult,4
2022,This app use to be the best but since after the first bank maintenance it takes time to open it so annoying when u want to do transaction and the app keeps failing to open,2
2022,Nice app,5
2022,Good,5
2022,"Great app,it just have been using it for ages and have not been enjoying any offers even those that are not using it frequently are receiving 10,000",1
2022,Only that I can't download transactions receipts,5
2022,😎 cool,5
2022,Very nice banking app fast and relaible,5
2022,It's very nice app,5
2022,Most ideal app to use.,5
2022,Good 👍,5
2022,Ggre,5
2022,Good,5
2022,For the past 2hr I have been trying to transfer but the OTP keeps coming late please do something about this.,2
2022,Good,4
2022,Good but sometimes not responding with error messages,5
2022,Good,5
2022,"Wait, is this what I am going to undergo before installation",1
2022,Review the account,5
2022,"It app sometimes stop working at a stretch for days. It keeps giving me the error: ""TypeError network request failed"" when I try to login. And internet is not the issue.",2
2022,Excellent,5
2022,Apple did not load,1
2022,Exceptionally awesome.,5
2022,"Very, nice may God bless those who invent the app Amen",5
2022,I can't select my accout,1
2022,Good luck,5
2022,"People's comments on the app is suffocating, I almost choke due to displeasing comments without retification. God help me cause First bank can not help me.",2
2022,"Would have been good, but you guys should develop a better app where u can always go back and download your transaction receipt. Knowing fully well that the application network is nothing to write home about esp in a case of getting transaction receipt. First bank should develop an app we can be getting transaction receipt, I'm tired of calling customer care to get transaction receipt.",2
2022,"This app is frustrating,I have been trying to activate my device since morning,it keeps showing error ..fix your app It's either wrong pin or error activating card details Am a first time user ,and am highly disappointed ☹️",1
2022,I want to have it as mobile app,5
2022,Good,5
2022,Very stupid app,1
2022,Okay,5
2022,👍👍👍,4
2022,"I hate this Firstmobile app. It's so frustrating. I was unable to activate my account. I have called the customer service times without number and also send mails to firstcontact, all to no avail.",1
2022,Ineed to change my password because of the information given to me that someone is using my account.,2
2022,Too slow!!! And always having network issues,1
2022,Nice,1
2022,Very poor compared to other bank apps,2
2022,Always debit my money without sending any alert. Very bad of you,1
2022,Can`t open the application,4
2022,Good,5
2022,Poor,1
2022,It's giving me stress to open,5
2022,"This app is rubbish... I have used a of apps but this is by far the worst. Very slow, I have to accept terms and conditions every time, otp every time... Nonsense",1
2022,I can't register new account on this mobile app it takes me direct to login page. Please howam I supposed to register anew atm on this app,2
2022,Nice,5
2022,Sadeeq,5
2022,Nice,5
2022,"Have been trying to login for 2 days now, it's not working. I really don't know why the app has deteriorated to this extent. 🤔",1
2022,Best,4
2022,Awesomely,5
2022,It is one of it's kind and a reliable app,5
2022,The worst Bank app on earth. Efficiency is far below average.,1
2022,perfect,5
2022,Best App ever,5
2022,Muhammed.Bashiru,4
2022,"Won't login 50% of the times you try to, very unreliable banking experience.",1
2022,"Can't screenshot nor record, one star is rating this app high. Kuda's the best dawg",1
2022,"Worst banking app on the play store. Takes forever to log in and even after that, you can't be sure of a seamless transaction. Very useless app. Wish there was zero star",1
2022,Very okay,1
2022,Have being trying to log into First Bank App but not going since 2 days. What is the issue with the App?,3
2022,"I updated the app and it refuses to open ,i can't even make use if it. Pls advise.",2
2022,You need to improve on your mobile banking system,1
2022,Fantastic,5
2022,😁😁😁😁😀😀,4
2022,The app isn't opening most of the time,1
2022,"Stupid app, stupid bank This app should not be on play store, this bank should not even exist, foolish thieves.",1
2022,"This app is so slow, same network that I will use to login into other banks app first mobile will not login",1
2022,Excellent performance .,5
2022,"It's okay, but not faster enough.",1
2022,The app is amazing unique although they should improve on their network. I love the mobile app fantastic,5
2022,I love the app and the bank..,5
2022,This app is pratically useless now. I've not been able to login since the last update.,1
2022,I can believe this for the all first . I think the must be another app.. at this point where they are thousands of online banks with ease operations. First Bank is still have app issues this is really bad. I initiated transaction after inserting otp for over 5hours it's seems I haven't done anything. No effect.,3
2022,Good app,5
2022,Nice app,5
2022,Hello my dear friend,4
2022,Cool,3
2022,I Love it,5
2022,This App doesn't support generation of Receive After 24hrs... and it doesn't support statements of Account,1
2022,"Transactions are secured and accurate, better app.",3
2022,This app needs to be upgraded. It cannot be used for multiple accounts.,1
2022,I sure it will be among the best app,5
2022,"Whats up with the ads and annoying fact that the app seem not to match acctno to beneficiaries' names in your database: there is always an error message poping up. I just downloaded this app couple of minutes ago, and this is what i get?",1
2022,First bank needs Jesus. Everything about u guys are often super last. Since 1894 still dont have sense. All u guys know best is how to be fustrating people.,1
2022,"Very useful app, but l find it difficult to update.",5
2022,This app is really not working I can't make transaction on my app he ask me to choose account to debit but it not showing anything,1
2022,Good one,4
2022,Adewbayo,5
2022,V good,5
2022,App no longer opening since update,1
2022,Great app. Very convenient,5
2022,It's a good app,5
2022,Works only when it likes,3
2022,Cool,4
2022,Wonderful,1
2022,"As far as I'm concerned, this app has not benefit me in any way! When I thought updated one could be better, it turns out to be worst! I cannot do any transfer once I have logged in more than 10 times per day! And even that logging in is a total failure!",1
2022,An saukakamana tsunkoso,5
2022,Awesome,5
2022,Excellently beautiful,5
2022,It's making my banking easy,5
2022,It's nice,5
2022,"Very poor, it can't provide just a month account statement",1
2022,Good,5
2022,Okay,5
2022,The service is very good 👍 👌 👏 😀 😊,5
2022,The app is good but is slow in downloading,1
2022,Awesome,5
2022,Fantastic app,4
2022,Horrible experience after update after the update. Why can't you guys just roll it back to the previous version? This update is useless!,1
2022,It's very slow. Bad experience,1
2022,They should invent a feature that can make one hide account balance and they should work more on their service,2
2022,"This app is really annoying. Sometimes it doesn't open and even on days that it does, it takes very long time. Secondly, there's a bug that can display wrong account balance and it's really annoying, please fix this. Other than this, it's a great app",2
2022,"i am finding it difficult to activate my first bank mobile app, no o t p, was sent to me so how can activate my mobile app?",5
2022,"seems like the worse mobile banking app,som days it will respond and some it wont,won't, five days now I have ot been able to access my mobile banking app,if this continues I will quit using first bank",1
2022,The app does not log in. Let me say it may login 1 out 1000 trials. So it does not deserve 1 star out of 5. My current practice is to transfer all money to another account. I recommend you fix this incessant problem soon.,1
2022,Very poor and slow,1
2022,It's not opening right now. Please work on it,1
2022,Transacting through this app has become problematic in the past few months. Please fix.,1
2022,Why saying your device is deactivated for 10minute,5
2022,I have been trying to make transfer and the app keeps asking of token yet it never sends token.,1
2022,Not bad,5
2022,This application is very important to all costumer,5
2022,"At first feel like aeh, does this be helpful? Later on I got know using this app is one of the best way of transactions to any other bank. Is like wow, soooo amazing.",5
2022,Best,5
2022,Ok,5
2022,Good,5
2022,"This is one of the app that always give me problem whenever I want to make any transaction even to check my balance it hard, it doesn't attract to network at all",1
2022,The app malfunctions often and the customer service number keeps ringing with no one ever picking the call. VERY BAD CUSTOMER SERVICE.,2
2022,I love this app it's easier and faster,5
2022,This app sucks way bad very slow during loading can't even buy airtime hardly transfer purchased airtime with failed attempt still got the airtime multiple times making me loose money you guys need to take the app of playstore and seek the help of professional programmers to code this app still the worst bank app that's a stain on the reputation of this bank🚶🚶🚶🚶🚶🚶🚶,1
2022,"Chaii, cant open this app oooo, since 2 days now cant even check balance let alone transacting, keep loading like forever when opening it at the end it will just hang😢first is ruining my holiday.",1
2022,Very good,5
2022,Very good,5
2022,I like the app but little bit slow. They should try improve their system.,2
2022,Great experience,5
2022,Nice to use for money xfer,4
2022,"Good ,but minor issues 🤨🤨",3
2022,The receipt printing is becoming a controversial problem . The receipt part needs to be properly checked and adjusted,2
2022,"Very very poor user friendly. The app is so so frustrating. Can't load after putting your pin. Keeps showing nonsense error message. It could last for a week thereby ruining every project. The old app wasn't so bad but this one is just a mess. First bank, haven't you noticed that this app isn't working?. Why frustrating people. Maybe you should rebrand to Last Bank!!! FIX THIS PLEASE.",1
2022,Rubbish app too slow,1
2022,"very bad ,u have been trying to make a transfer and recharge from the app, notwithstanding it was not not showing up the account to debit. and I live far away from the bank to get my debit card,very disappointed in this app",1
2022,Slow,3
2022,The best bank ever,5
2022,This app is very sluggish,1
2022,Amazing app but boring 😴 this days,3
2022,Great App. Needs to select or call up receipts from transaction history page too. It is easy to use and clear too.,4
2022,So useless,1
2022,I love it,5
2022,Good,5
2022,Exciting,5
2022,Very horrible. Always difficult to login recently.,1
2022,Great,5
2022,Great app,1
2022,it's not letting me take screenshots,1
2022,Could not open the app for the past 48hrs,1
2022,Its very very important for transactions,5
2022,"U people claim to have updated this rubbish you call an application yet I can count the number of times I have used this trash to send money. I don't think it's more than two times. Please let u guys just tell us that this app is for checking account balance and transaction history. I have never seen a bank app that is as useless as this one. If nothing is done about this everyday failed transactions, I would be left with no alternative than to go and bank with another bank.",1
2022,Worst app ever I can't even make any transactions it display select account,1
2022,The App is okay but sometimes just goes crazy. Please fix the bugs and enable users generate receipts for previous transactions (cos sometimes the receipts do not generate as usual) do somn about this!,4
2022,Perfect,5
2022,This First mobile app it's does work for me again.,1
2022,Awesome,5
2022,Trying to log into this app since morning to do a transfer.....na the matter we still dey settle till date.,3
2022,Very good,5
2022,Good app,4
2022,"This app is now useless, to generate receipt is so difficult. Even the delay is 3 much. This one star that I gave is not from my mind, is just to allow me to send massage",1
2022,"Cool but not being able to generate my statement is a low for me...I have to call customer Care anytime am in need of this. However, its a cool app generally",4
2022,Best app for me,1
2022,"Frustrating. The previous version is way better than this. Always encountering ""unexpected error""!",1
2022,The App is good but always shows processing error,2
2022,It's okay,4
2022,I don't expect to see any positive review of this app even in the next 50 years.,1
2022,"Always having network issue. It takes ages for the app to open. It does not save transaction receipt just like UBA app and one cannot screenshot transaction if it could not generate receipt. First Bank mobile app use to be the best but now, it is a big mess.",1
2022,This app can seriously embarrass someone. It is when you need it the most that it doesn't even work.,1
2022,Partially ok,5
2022,Excellent,5
2022,Not stable at all,2
2022,"This app is really annoying, I can't open the app since this morning. I can't do anything with it. And it's really frustrating.",1
2022,For the past 1 year this bank mobile app has proven to be the worse 🤦‍♂️,1
2022,"Bank is full of workers working with scammers. The sum of 162,000 naira was remove from my account less than 1 hr I collected a new ATM card. The money was removed from the new ATM and they have refuse to refund my money. They said money was remove from token. The funny thing is that i dont have a token. I wish i can give them minus. Worst bank ever. Very poor security and coordination. Bank with highest number of workers working with scammers.",1
2022,"The apps is very good, but I suggest that the apps should be modified in such a way that the costumer may be able to share receipt of pass transaction if missed to download it at the time of transaction",3
2022,No place to make a written complaint... please update,2
2022,"This app keeps showing some error codes everytime opening it, I can't send more than 10k at once without it saying I have exceeded maximum limit even when the limit is set at 1million. It's been a terrible use all through. Don't waste your data downloading it.",1
2022,"My firstMobile app I can't login for over 2days now,I hope all is well.",2
2022,Thank you the app send money,2
2022,Good,5
2022,What a fascinating bank,5
2022,"Useless bank application have ever met, seen and used in my entire life. Why the development of thia tyoe of application?",1
2022,"In the firstbank mobile app I was told "" please complete at least 2 transaction with otp before you carry out virtual card request transaction"", what should I do to resolve it?",2
2022,I cant login to this app for 5 days,1
2022,I can't even get my bank statement to my email and just restricted to 20 previous transactions. It's not making sense at all,1
2022,"A very inefficient app. I Tried to do a transaction, app could not log in after several attempts for many days. I downloaded firstmonie and moved my fund from firstmobile to firstmonie, made a transfer, transaction failed but I was debited. Now It's taking ages to reverse. When the money reverses, I will uninstall this app and firstmonie and abandon first bank. It's an assurance.",1
2022,Very good,5
2022,Great love ❤️ it,5
2022,GOOD,5
2022,I don't understand why I'm having difficulty to transfer money.. Not showing the destination account name after typing account number.. What's happening??,2
2022,"I consider this app useless for mobile banking. First bank and still can't maintain to give your customers first and best service. You can't print receipt, slow transactions too. I just hope you update this app because it's of little or no use.",1
2022,"Don't know why bank as this will have app with all this features but it's not working, like i can't request for ATM card on the app, can't request for bank statement to my email and many more, i am banking with three different banks, but first bank is the slowest,I can get my statement of account from my convenient and so much more from this three banks except first bank,Is so annoying that I will still go an queue in the bank to get bank statement in this Era",1
2022,Really a good app to bank with... Kudos,5
2022,These days it won't even open. It's the most unreliable app on my phone at the moment.,1
2022,"Worst app I've ever seen in transaction, very slow, it'll load almost 10 minutes before it open.",1
2022,There's nothing good about this app if it can't allow me transfer in the face of emergency,1
2022,Nice and ok,5
2022,It's the best I've used in a while,5
2022,This app opens when it wants and other times doesn't. You can not count on it to use it in carrying out transfers in case of emergency because you are not sure if it'll open. Seriously needs to work on this.,3
2022,Why do you have self service when it practically never works?,3
2022,Why are your updates always sub par to the previous version of the app. To do update is not by force o,1
2022,Please why is there always an error generating statement of account from this app?,1
2022,"This app used to be wonderful, the latest update has been terrible.",1
2022,Good,4
2022,"To me, they deserve no single star at all... They can't be of any help to you. Very, very slow loading the app. Can even take ages to open. Can't hope in firstmobile app for quick transaction because you definitely end up being disappointed. It's high time first bank work on this app because it's very disturbing, annoying and very embarrassing.",1
2022,I love you,5
2022,Nice,5
2022,"It is very ok,but i cannot removed the former account that is there to the recent(new) one am using.please help me out,how will i do it?",3
2022,I want mobile banking app to work great eny time,5
2022,😡😡😡😡 I can't view my transaction history...... You can only view today and yesterday the rest are nothing 😡👎👎👎👎👎,1
2022,Fast and easy to make transactions,5
2022,Greeeaaattt!!!,5
2022,Good,5
2022,"You are transaction record system (including receipt generating) are very poor. You can't go back and re-save a receipt? Why not allow screenshot then?? I just made a transaction and mistakenly clicked on done instead of view receipt (for saving & sharing) now after going back I can neither screenshot nor save the receipt as I need it for sharing. In fact, the receiving end was not credited and I was debited. YOU NEED TO DO AN UPGRADE.",1
2022,Terrible! PLEASE CHANGE DEVELOPER.,1
2022,I try this app several times to register new devise but when i open the app it is directing me to login page not register new devise what is the problem,5
2022,Wonderful,5
2022,Superb,5
2022,Yanzeye,1
2022,Owsome,5
2022,"First Bank is my Bank , so I love firstMobile",5
2022,Why can't I install this app?,1
2022,why is your app not optimized for android os 5.0 ?,1
2022,"Is good, very good",4
2022,Very good,5
2022,This app cannot work on android version 5.0 or marshmellow,1
2022,Inconsistency This app only opens when it is happy...and not when you need it A banking app for that matter...,1
2022,FIRST BANK application is very excellent and what makeme always happy is that if there is any failed transaction the problem is always solved without any wasting of time and energy.. very proud of it.,5
2022,Nice bnk,5
2022,Company,5
2022,"Very much disappointed. This is currently the worst bank app I've ever used. For the past two weeks, I've been unable to login or do any transaction.",1
2022,Absolutely great,5
2022,I love First Bank,5
2022,Good app,5
2022,Always very hard to log in,1
2022,The app is really slow,1
2022,"Hello, I've been having the worst experience with this app so far anytime a make a transaction my receipt won't load and if it does its just a blank page. Please help.",2
2022,It was so good and helpful,5
2022,Excellent,1
2022,Outdated design,1
2022,Not been able to login since Friday.,1
2022,So nice,5
2022,I hate this app it can't provide if I should nuse savings acc or not,1
2022,Trusted and relaible bank,5
2022,If I could rate half a star I would have done so ಠωಠ I can't use the mobile app to register two accounts,1
2022,This App is very slow and its not user freindly,1
2022,What's the essence of using this account if I can't transfer money. This app isn't good for business at all. Not being able to transfer a whole day is really bad for business and this is something I've experienced on different occasions for a long time now. I've had it this time. It's nonsense if up till now it can't be fixed,1
2022,Useless app that opens whenever it likes. Waste of data and time,1
2022,Useless app Cannot sign in. Keeps saying Network failure or one other error. Wish I could give it less than 1 star self,1
2022,I regret updating dis app. Everything was fine until I updated it. It keep on showing Network Request failed. Days later it will start working hours later Network Request failed....today is 22nd of April 2022 my app is still showing TypeError Network request failed. Ooooo why did I update dis app.,1
2022,"Would have given it a 5star but it takes forever to open sometimes which is very annoying, especially when you want to carry out an important transaction.",4
2022,Why is it not working on iPhone,5
2022,Not parfait enough that is all i can say now,3
2022,Thanks for Banking with us,5
2022,Good,5
2022,Which useless bank statement on demand? Abi una wan collect? This is not an app o,1
2022,App often unresponsive in recent times,2
2022,Incredible,5
2022,I don't understand why it must take the whole time in the world for this gabbage App to Open. My Fast 4^² GHz CPU & 4G connection can't even revive this carton App 🤧. What A Ridicule!! 🤔,1
2022,Soo fast and secure. Infact is the best,5
2022,This app is giving a lot of problems I cannot login again it keep telling me have reached limit 10/10,1
2022,Very poor Service! Always Saying no Network Service un the Middle of transaccions. I've been debited thrice now forma prepaid electricity without recieving the recharge token.,1
2022,Simple and Convinient to use,4
2022,"Which kind bank app be this Person no fit transfer money at all Have been clicking on ""select account to be debited"" and nothing have been showing Just blank space... Una chop craze abi wetin!!",1
2022,This app is very good,5
2022,The most useless app ever doesn't work in my phone,3
2022,Good,5
2022,Good. 🙋🙋🙋,5
2022,Too slow,5
2022,Always the first,5
2022,"Some weeks now , after transaction u can even get the receipt of the transfer, the app is so slow and doesn't save beneficiary account number",1
2022,I can not log in my account since I changed my phone. Since the last time I complained about it I can't still log in my account. FirstBank please do something,1
2022,"Since last update, one needs to accept data consent and terms and conditions at every login. Bad.",2
2022,Very Good,5
2022,"The previous update is better. This new update is giving me issues most times. When searching for account it will keep writing error, sometimes I can't save the transaction recipt",2
2022,"Infact i dont know what to say this app is not working with my gionee phone, every times it kept crashing while trying to login into my account and all effort made prove abortive",1
2022,It's very fast in terms of transportations.,5
2022,Can't load;so sluggish,1
2022,Very bad,1
2022,Trash,1
2022,There is need for developer to update the operating system to allow user to download reciept anytime just like other financial institutions,3
2022,The app is very fast and reliable. Aba Okigwe road has humble staffs.,5
2022,Great,5
2022,excellent,5
2022,One of the best app I have seen. A very big thanks to the developers.,5
2022,Statement erro,3
2022,Ok,2
2022,"Please, work on the network issues... I can't even activate my device.",1
2022,Superb,5
2022,Also. Poo be,4
2022,"Well, I think there is still much work to be done on this FirstMobile. 1) It doesn't load fast. 2) It doesn't really make any sense that during registration after accepting all the terms and conditions, you still have to be doing that each time you want to sign in. It is quite frustrating and make it dull for me to use the App. Once the terms and conditions are accepted, it shouldn't be poping up anymore. Kindly review and fix the necessaries. Thank you!",2
2022,"First bank give me my money thieves, withdrawal that I made from my payooner account since Friday, I haven't seen it in my account. You guys won't like my reaction in your bank hall tomorrow morning. You guys don't deserve 1star at all.",1
2022,"FirstMobile App has deteriorated over the years with every update from the best mobile banking app to the worst. Quite unfortunate! In the best interest of numerous customers, kindly revert to the original version, please.",2
2022,"Terrible app.. Poor maintenance, good user interface for nothing... Network issues every time",1
2022,Super cool,5
2022,Great app.,5
2022,First bank work on this app,1
2022,It is very good,4
2022,This app is very slow. And again we can't log complain on withdraw. Please do something on it,1
2022,Satisfaction,5
2022,"Cool ,safe and protected",5
2022,Excellent app and very easy to use,5
2022,Is somehow slow,2
2022,"I can't even open the app anymore what's going on first bank, please fix it ur network is getting worst and frustrating this past weeks",1
2022,The first Bank app is a very good app the only problem I have with it is that I can't transfer money and I can't buy Airtime why please I need answers,3
2022,"Even the loan sharks can afford functional mobile app, but the civil service called Firstbank can't. First mobile and Lit are the most ridiculously useless apps in the industry-surpisingly a few years back, firstmobile won awards as the most efficient banking app, now it's absolutely worse than the worst!",1
2022,It's stressful and slow,1
2022,Good,5
2022,App is so poor. The designers have a lot to work on.,2
2022,Cool app,5
2022,Bad I have been debit via app since March 17 andup till date. I have not gotten my money bank. Kindly give me my money bank now. Terrible experience,1
2022,Tub,4
2022,Transper,5
2022,"Very worthless app, they failed to include customer service in the app, so pathetic.",1
2022,It does not support screen shots for record purposes after transactions,3
2022,Excellent performance 👏,5
2022,The most and first accepted bank all over the world and easier in withdraw and deposit money,5
2022,Good,5
2022,"This app is definitely the worst app in the world. Nothing is working at all. Keeps telling me Welcome since yesterday I downloaded it. I can't login, I had to turn my data on and off so that it could at least respond to me that I lost connection and that was when it eventually responded. Ok, let's login, ""Loading consent"". For 700 years now, Firstmobile app has been loading consent for me. Google really needs to introduce 0 star rating.",1
2022,"Have repay my loan back only for me to reapply is showing me not eligible nd after repayment you keep deducting 100naira What kind of thing is that pls do something immediately I need to reapply and get another loan back What kind of thing is that,why are you adding to peoples problem",1
2022,"You guys should fix your app, every update keep getting worse. To sign into my account is so stressful 😫",1
2022,It's not downloading,1
2022,i like it,5
2022,Very good app,5
2022,Awesome,5
2022,Top notch,5
2022,"It's total trash.... please bring back the former App. This one is kinda annoying and hard to Use....there is no place to click if u are an existing user, it goes in straight to the app and tell u to provide ur mPin and when u do it tells u error or incorrect... what's that",1
2022,from. On. Deep wear 👄🎂👄👄💭💭💭💭💭💭😅😅😅😅😅😅 I have. thI have. I have. I have. e basis that we.,1
2022,Very nice app,5
2022,Cool,5
2022,Partially excellent,5
2022,Excellent,5
2022,app is nice but bank charges are too much you guys debited my last money as bank charge,2
2022,I have not been able to transfer ever since I started using it Always telling me my otp is invalid pls how can I order for a new otp code I hate this app.,1
2022,The app is fantastic. A staff at Okigwe road Aba taught me how to use it.,5
2022,Very good app 🤜🤛,5
2022,This app has login issues most of the time. When the internet network is alright and login credentials are all working. Please we deserve an updates or patchs that will fix all these problems.,1
2022,With sincerity I write this to you and you need to take action and update these features ASAP. Issues I experienced so far with the app I can't get email statement I can't get session Id for transfers. Logging in becomes difficult Can't download receipts for past transfers. Can't get account numbers I transferred money into after transfer. No display of this in your so called history. Please do updates ASAP.,1
2022,The app failed to open after update,2
2022,Always showing error messages recently,2
2022,This app is very slow mammalian,2
2022,You guys need to work on your app such that one can request for statement through the app. The function to request is just a vague on the app as it never work for one day. This is so annoying. Try and compare with GTBank GTWorld app and see lots of difference,2
2022,Beautiful app,5
2022,"The previous App was very much okay, last week, I lost a business Partner simply because he transferred Money to me, I didn't see it and couldn't show him proof of anything since I can't screenshot my Balance to him. You guys removed the screenshot option. The Alhaji didn't believe me, well I don't know what to say but you guys should please bring back the option of screenshot for whoever wants to use it.... Thanks",2
2022,It's frustrating most of the time due to incessant codes,3
2022,Reliable,5
2022,"The new version is so annoying, i regret updating it.. Missing the old version 😡😡",1
2022,Most useless mobile bank update so far 🙄,1
2022,To slow,1
2022,"e-/,Zez Yzz,+",5
2022,Cant use anymore network problem all daylong,5
2022,"Amazing app, keep up the good work",5
2022,To login..you have to pray to God...like don't u guys read your reviews..Abi una no dey use una app?...,1
2022,Nice app,5
2022,It's extremely slow.,1
2022,"App was a great addition but the recent version of the app is useless. Unnecessary error messages whenever you try to login. If you ain't ready or capable of doing proper update, please go back to the old version.",1
2022,"I suggest that you should give an avenue for one to be able to print or share the transaction receipt even after the period of transaction as in many banks app in Nigeria, thanks",3
2022,Excellent,5
2022,Difficult to download the app.,4
2022,Fantastic app,3
2022,Very annoying 😒,1
2022,I love this,5
2022,"I would have rated this app with more stars but it sucks because I can't access my account. After typing in my pin, the app closes automatically and it has been happening for some months now. Please try fixing it, thanks.",1
2022,Moderate,4
2022,This is one of my favourite part of my life in this app,1
2022,Nice one 💖,5
2022,"The worst mobile banking app in Nigeria. Most times you can't login in a whole week. Network issues all the time. Pls stop everything about online banking and go back to your brick and mortar banking system which you're used to, I don't think you can cope with digital banking, go back to working with paper ledgers and stop frustrating your customers with your so called mobile/internet banking.",1
2022,Beautiful app...but I think there should be a feature to be able to view transaction receipt anytime instead of only when the transaction was made.,5
2022,Good apps,1
2022,Great,3
2022,Very interesting and God bless you,4
2022,Good,3
2022,"This is app needs to be updated regularly to improve it's speed of performance. Currently, it's slow to a point of frustrating users.",1
2022,Very Good,5
2022,First Bank app is the best,5
2022,"First bank , your bank is of no Good to my life ,..... Everyday trouble , poor network , give me my money - No... .... Transfer money - No , delay alert ......you can not kill me oo ...",1
2022,The app needs to be updated. You can't make transaction with it. It keeps showing errors while making transaction and even when you login,3
2022,Can download transaction,1
2022,"I downloaded and installed this application on my device successfully but unable to open when it's get to password, any other versions that can work with my mobile phone or any other options? Because the first bank says the costumers first.....please solutions needed.",3
2022,This app is taking time to login After the upgrade,1
2022,I can't open this app. It's been 4 days.,1
2022,"Very poor app, aside drom the relunctant loading, you may not be able to even login at all for 2 to 3 days concecutively . This is very bad",1
2022,Good,3
2022,Equally ok and nice to use,5
2022,"Its so disheartening, i cannot even register my new device or Register as a new user, its always showing error system 10, so am not able to use the app more then 40 minutes of trials, but it failed, its annoying seriously",1
2022,This have been the best banking app over the years But the problem of logging in to the App is so so sluggish and annoying No update or any remedy on the problem,2
2022,How do i switch to a different account,3
2022,Thanks you lord Jesus for all you have done for us,5
2022,"Firstbank app is terrible, the network is terrible. I regret opening an account with them. Most times it takes the grace of God for the app to open and function well.. Worst bank ever.",1
2022,"As much as I like First Bank, this First Bank mobile app is nothing to write about. It is very annoying because of it network issue. It loads for several minutes before it pops up names and complete transactions. Please fix this issues.",1
2022,Why do i need an otp when i already have a pin. To me it is a disadvantage cos i might be in a place where the network for the line i use for my alerts isnt available that means i cant carry out transactions. Look into this issue,2
2022,Nice one and working perfectly,5
2022,It's not too bad and very private.,3
2022,Excellent,5
2022,The app is so bad that I change phone trying to activate the mobile app in the phone is telling me I have exceeded limit of device. this is so bad to hear,1
2022,Useless app,1
2022,I wouldn't have updated oh.... Now I can't do transfers....,5
2022,Very annoying...always difficult to login and when you manage to login to make transfer becomes an issue,1
2022,"Its really easy to use... I love this app, thanks to First Bank",5
2022,It's read error on making transaction this days,1
2022,You can't be always sure that the app will work.. Always bringing up errors even USSD,2
2022,Active,5
2022,"Sometimes it is good,other times,very bad experience",3
2022,very poor,1
2022,First mobile is not bad,1
2022,First bank network isn't okay. Can't make transfer,1
2022,"If i could give this app zero stars i would. Not sure if i am rating the app or first bank's network. I'm new to first bank and after the initial struggle to open an account online, i cant send funds. It ""hooks"" or stop working at the point of selecting the source account. I can receive funds into the account but it took a day to reflect foreign currency and about 2 days to reflect local transfer.",1
2022,At times it's slow in opening especially when you are in a haste to do transfer,3
2022,Very nice,5
2022,The app can't retrieve transaction receipt once you miss saving it at first. Other banks app do that. Very slow to log in. It's really frustrating,1
2022,I am always scared using this app to transfer money. It's always debiting without pay. It dissapoints when you need to using the app and it's not up and running. Mostly at weekends.,1
2022,Unable to send money through this application,1
2022,"The app is not opening, keep showing unfortunately this app has stopped",3
2022,Rubbish,1
2022,Good,5
2022,So cool 🤯😊😍,5
2022,Great,5
2022,Love,5
2022,"Really user friendly.. however, it needs to be speed guaranteed again. Oh! And make it screenshotable.",5
2022,"Rubbish and stupid app , this is the worst app that has ever been created in the history of nigeria",1
2022,Good app,5
2022,Big strong and reliable,5
2022,It's a very good app,5
2022,The app is so slow and delays transactions. I frequently find it difficult to log in.,1
2022,How do I register my email with this app in other to print bank statement?,4
2022,I can't transfer money from my account to another account but I can receive alart. Please work on it I want to be able to transfer money from my account. I don't like what is happening with my mobile app. I can't even use ussd code too,1
2022,This app did use to open in my phone,2
2022,"Every time network issues, I can't even update my phone number or email on the app.. i can't get my bank statement on the app.. what exactly is the essence of this app?",1
2022,I want to open my first Bank in my phone,5
2022,Awesome,5
2022,It's a very good app.,5
2022,Firstmobile had some issues. They have been fixed and is one of the best in the market now,5
2022,Easy to use,5
2022,Very good,5
2022,A much improved app. May eventually give a higher rating.,4
2022,Good,5
2022,Goooood,5
2022,"For almost a week now, I can transfer money out of the app just because the select account option is not working (It's not bringing my account out)",1
2022,Excellent,5
2022,"The agent who installed the app for me at Okigwe road, aba was very kind and calm in teaching me how to use the app. It works perfectly. Love First mobile and first bank",5
2022,"Please find solutions to what is causing bad network in your ,this is getting too much since January first bank network as not been good as it always before 🙏🙏🙏😔",1
2022,Excellent,3
2022,the worst mobile app I've ever used. so slow and unreliable network is 0/10 if it's possible I'd give them 0 star,1
2022,I can't lodge into my account,3
2022,Very good,5
2022,"Very stupid bank. It takes hours before deposits drop, sometimes days. Even to access the app at times is a problem",1
2022,Okay,4
2022,Good,1
2022,App is not working very fine @all,2
2022,Nice app,4
2022,"Fatastic app, i can now transact anywhere, anytime. Thanks to FirstBank",5
2022,Smooth network,5
2022,I've been trying to login to this app for months now and up till now i still cant login. The most uselss app on playstore,1
2022,I wonder why the app is very slow to the extent it will provoke person before login in. It takes about 3 to 4 minutes before it load. And again the network error is one of the most problem,4
2022,Its OK we need more improvement. Thanks,3
2022,Gr8 app,5
2022,Terrible App,1
2022,Good fair,4
2022,"Can FirstBank pls look into their app, extremely slow",1
2022,After the new update the app do not open again please i need to get statement from the app please can you fix that or do you have where i cab download the previous version of it,1
2022,"If its possibe to remove a star i will i wonder why its called first bank when its slow, if you use their network marry you can never make it. Hw will i make a transfer in the morning and i am getting my money in the night. Always the same. Now i did a transfer by 11 till now nothing. You guys are annoying.",1
2022,Very bad,5
2022,What sort of an application is this? This is too stressful to operate for God's sake,1
2022,"This update is bad. I have always enjoyed my First Bank App, please,do something about it.",1
2022,"It keeps crashing, too slow and very unreliable",1
2022,This is a very selfish bank. If someone send money to you you will receive it after Two days.,1
2022,Very nice app,5
2022,Good app,5
2022,Very poor and annoying,1
2022,Not uploading apps,1
2022,"Very inconvenient app, that cannot deliver simple services",1
2022,Cool,5
2022,Nice,5
2022,This app is so annoying 🙄 when you need it the most to do transactions it won't open what nonsense..better fix this ..everything nija nah always wahala,1
2022,"It is always handy. The experience is fantastic. So detailed, easy to use. Buying of airtime is seamless. Transaction information very apt.",5
2022,"If there's half star, I'll gladly give it. For the past one week, I've been waiting endlessly for OTP to be sent. then, maybe after 30mins, it comes in and becomes invalid. The previous version of the app was really good, not this albatross. FIX IT!",1
2022,Splendor,5
2022,No network always. I have been trying to transfer but no way. If I want to use my card to pay for anything online they will tell me my card does not have 3D whatever 🥺 it's so disgusting,1
2022,Very bad app with poor user interface,1
2022,"Why is it so difficult for FBN to manage this network issues. People are complaining but it's as if nothing is being done about it. Please do something, it has become so annoying. Thank you.",1
2022,Good,5
2022,Good,5
2022,Poor,1
2022,Too slow and hardly opens,2
2022,Very easy to access,1
2022,"Very annoying, takes hours to login",1
2022,I've been trying to login to my first mobile app since morning today but it's not responding.,1
2022,Very good,5
2022,"Well as for me the app is working great. But I suggest that firstmobile need to upgrade the app in other to allow customer to lock money for future use. It not bye force for customer, only customer that wish to lock is money for sometime if he doesn't want to spend it. It Only a suggestion",5
2022,"I have love First Bank app from the start. But recently, the app has been so annoying that I can't check-in at will. Keeps responding on network issues bla bla bla. Please fix this! I mean",2
2022,It takes way too much Time before money sent into the account reflects In the app.,2
2022,"Worse Update ever....I can't believe you guys can't make a perfect working Mobile App, after so many Years of existence... It's a shame .... Can't even carry out transaction... nothing .. mtcheeew....",1
2022,"Very frustrating network. First bank used to be fast and efficient but recently,you can't even open your app in one attempt. You'll have to try severally until you're tired.. Honestly, It's very annoying",1
2022,The app performance is very poor I couldn't transfer or login sometimes money sent to me will take the whole day to reflect,1
2022,best,5
2022,"This app is a total mess I wish I can give it zero star, I always find it difficult to launch the app...please fix it!",1
2022,Giving me issues,2
2022,They are the best and reduce my efforts to the bank.,5
2022,"UX is poor, network challenges everywhere Can't login",1
2022,Hardly load interface,1
2022,So inconsistent.. very slow loading.. please update .. 've come here looking for updates because it's refused to open for days now. Limiting me to USSD transactions and ATM and POS - ultimately defiling the aim of the app which is comfort. Please UPDATE.,3
2022,"For the past 2 weeks, logging in to the app is an issue... you have to try several times before it logs in. And even when it logs in, it is very hard before a transfer can be made. For the past 5 days now I have not been able to log on. Keeps showing Network Request Failed... It's quite sad.. Even the USSD is not just working..",1
2022,This app is becoming too slow to open these days. Presently not network friendly. Please do something about it.,1
2022,It's easy to use,3
2022,Not working at all lately. Poor and ineffective.,1
2022,Very poor make this app users friendly please. The former one was better than this one. If you want to do an upgrade add better fixtures. To be able to use this app you can just rushed in because of the users interface. Please you guys should work on this app again. It's dam boring and irritating.,1
2022,Very unstable app. First Bank it won't kill you guys to be innovative for once! This is 2022! How can your app be down for days without timely resolve? Very poor!,1
2022,Good apk,5
2022,"I get debited for failed transaction Made several complaints to no avail, they didn't reverse the money or sent the airtime I'll get credited but not see alerts on time🤦🏻",1
2022,Very slow and poses difficulty in opening in most cases. The previous versions are better than this version.,1
2022,"Great app, but it will be better if the transaction/session ID of each transaction is included in the transaction history. This will help in solving the issue of asking and waiting for it from customer service whenever one has a problem with interbank transaction. Please look into this.. Thanks?",3
2022,Lol am tried of this network issue,5
2022,very poor.. i cant even see the registration section,1
2022,Useless App i have ever seen,1
2022,A very useless app I just make three transaction and if I want to login always shows error retrieving pin,1
2022,Great app Very poor network,1
2022,Good,1
2022,The app opens when it feels like. Too many network issues,1
2022,it has stopped working on my phone... it just loads bit doesn't bring the banking interphase,1
2022,Is good,5
2022,Terrible app can't login to my account,1
2022,This new update is just very annoying to operate,2
2022,"I can't login. Telling me ""error retrieving users details. So frustrating app",2
2022,Why can't I use the app? Have been trying to use it since morning but its not working,1
2022,Network problem,5
2022,"This app is the worst. Can't even buy airtime. Even after updating This is more than two months after, and it's not fixed arrgh",1
2022,Poor,1
2022,The most useless and frustrating bank I've ever known.,1
2022,Very network,1
2022,Not login smoothly,1
2022,This is an incredible App with seamless access.,5
2022,It's been a good app since I've been using it. I just like the former User interface than this current one. I am reducing the stars for this app because of its sluggishness of late. I can't do simple transaction anymore. It's frustrating and disgusting. Work on it if you really want to be first.,2
2022,First bank upgrade your institution is far far away backward.,2
2022,Very bad,1
2022,The app is so annoying and it keeps frustrating itself on a daily basis,1
2022,Why is this app not opening at all. Please first bank should do something about it,1
2022,Slow network,1
2022,This app is so frustrating. I can't do any transaction with it for a while now.,1
2022,Pls correct ur date. Whenever I check my balance on my app the date is not correct. Thanks,2
2022,I really like it. It's so nice,5
2022,"Worst update ever. I have been using your previous app for years without any problem but ever since I update to this your latest version, it has been so so frustrating. The apps won't load on time, plus you'll likely get error on your first 3- 4 attempts to transact. You have to try and try again, it waste time and sometimes ended up being double transaction.",1
2022,"This app was very slow, it doesn't come up at all sometimes. I have to look for another alternative to make a transaction. It needs to be updated for easy interface as before.",2
2022,Fantastically beautiful,5
2022,"I tried to login and it display ""unfortunately firstmobile has stopped"" since yesterday. Have uninstall and reinstall the app but still the same problem. Kindly assist",1
2022,Your transaction time is misleading. I made some transactions on the 2nd if April 2022 but the app record is showing first. Secondly today is 3rd April 2022 but your app is telling me is 4th April 2022. Pls work on your time,1
2022,"Seriously the app is just so annoying.... I can't even generate my statement with the app.... Of what use is the app then when we keep having poor service when using the app.... Other bank app like access and zenith I make use of, don't really stress me like this one do.... Pls first bank be reliable abeg....",1
2022,Too slow for my liking,2
2022,This first bank has been a disgrace right from the very first day I opened an account with them. The character of their staffs all over. This app is the worst app of the century. The app takes your money and they will tell you network was disturbing and nothing you can do about a reversal. I did a payment once and the processing was rolling and two debit alerts came in I would advise anyone not to use this God forsaken con app. If you have it please delete it,1
2022,Nice,5
2022,Great app. It works fine.,5
2022,The worst I have seen of first bank. App doesn't function. So poor,1
2022,You app is not working please work on it,3
2022,Poor app. The old version was better. This one never open since i install it.,1
2022,"To be honest First bank your bank app is trash 🗑 Takes three hours to login to account , so if you want to make urgent transactions you just end up losing money. Just like I did right now. What kind of bank is this for God's sake.. mitcheeeeeew",1
2022,Exellent,5
2022,No better app than this,5
2022,This app has grown to be very horrible,1
2022,"Am not actually enjoying this app, I could say it opens successfully on 6 times in a month, and the charges mostly when am transacting with another first bank customer, the charges are higher, I don't know why... But, the fact that I can see every transaction and download proof of payment is cool.",4
2022,"For a while i have not been able to use the app each time i tried login, it keep rejecting and decline me to carry out any transaction. This has been persistent for a while and it's quite disturbing. Kindly look into what is the problem and resolve. Thanks in anticipation of your swift response. Akamo B.A",4
2022,"This is one of the most terrible App I've ever installed on my phone. For over a week now, I couldn't log in not to talk of doing any transaction on it. Step up your games please.",1
2022,Good,5
2022,"This app was very poor the developer didn't did a great job there, if there is a half start more then one start I will still give them half start",1
2022,Owesome,5
2022,Indeed very simple and easy.,5
2022,Good,5
2022,"Terrible bank, if you send money to first bank, it will take up to 8hrs before they can credit the account. Rubbish",1
2022,Firstbank work on your app. I can't make transaction for some days now,1
2022,First bank network is the most useless network I have ever seen..very slow and useless,1
2022,Nice app,1
2022,"I can't open my app to do any transaction... If there is zero star I would have given.. Ver frustrating... Even when the app was still working, I can't save beneficiaries.. Do something now to improve",1
2022,Tge app is good but I don't know what us wrong with it this days,4
2022,Very good and secured app,4
2022,I can't transfer to others,1
2022,"The worst bank app ever, very sluggish to connect with network... It's very frustrating",1
2022,There no proud.,5
2022,This app disappoints everytime. It hardly opens.,1
2022,Am having a lot of issues with it,1
2022,This app decides when to load. I will launch the app and after inputing my password the app takes forever to load. My app is updated also so the Devs should fix up the app or take it offline entirely.,1
2022,Why first bank nor dey allow screenshot On mobile app,1
2022,This app keeps crashing. An update is due by now.,1
2022,Nonsense,1
2022,Perfect Islamic application,5
2022,"First Bank is the best ! May be slow and not techie like other new generation banks but their reliability has been tested over time. It is surely a bank to rely on. Money does not hang like UBA, bank does not deduct from your account like ZENITH. How many dispense errors do u see here on this reviews?? Go to other bank Apps and see how they all complain and you'll truely appreciate First Bank even with its own short comings. ❤️FIRST BANK FOR LIFE❤️",5
2022,"Several times, the app will not opened and other apps are responding",2
2022,"Difficult to log into most of the time, very frustrating to use especialy when it's urgent.",1
2022,"Worst, useless app. It camt do anything, ordinary beneficiary it cant store, transfer it cant do. Useless! Why did you guys update the app.",1
2022,What is wrong with this app please get it fixed,1
2022,"Can't send money for two days now what's wrong with your network?, Wish to have another account now",1
2022,It is better to stay clear of this app. Update at your own risk. You will be frustrated beyond measure. A micro finance bank cant even boast of this terrible app attributed to first bank of all banks. If you can fast and pray just to login into your account then this app is for you! Their only response to your complaints about their constant error code messages on the app is that it was due to network glitch.,1
2022,You guys have the worst banking app ever!!!!! There is always something wrong with your network. Signing in is always an issue. Maybe this is a Sign to switch banks honeslty,1
2022,This app is very bad since I download this app have not been able to receive my alert,1
2022,"This is the worst bank I have been using, I cant even transfer my own fund to other bank, I m truly disappointed, network problem nit getting alert i m living this bank for good",1
2022,Type error: network request fail for somedays now. So frustrating,1
2022,This APP is very useless. It doesn't work. For days it will not open. This is most embarrassing for customers who depend on it to transact business. It is a shame to say the least.,1
2022,Lately it's difficult opening the app while others banks' app on same system are behaving well with,2
2022,"Its too slow and annoying..i have uninstalled and reinstalled severally,yet the same problem.",1
2022,Is pretty working well. Occasionally net work disturb.,4
2022,Very annoying and sluggish app,1
2022,This app is so frustrating to use. For some days I haven't been able to make any transactions. It just keeps loading. Please fix this,1
2022,"Horrible, gtb has a better online app experience",1
2022,What an unstable and frustrating app. For days now I cannot pay any bills keep seeing error messages. No one is doing anything about it. You should be ashamed of yourselves you dinosaur bank. Just pack up shop and leave Internet based ops to those who have the tech know how.,1
2022,Awesome experience.....makes my transactions sail smoothly. Very secured as well.,5
2022,Good,5
2022,"The App is so annoying. For the past three or four week, it's been hell with the app.",2
2022,I. Ukk M;4,5
2022,"Good day, I have been unable to login to my firstmobile app, even after updated the app I still can't 😢. Why is this please.",1
2022,Unable to login or use USSD Code,2
2022,You have a little bit problem,3
2022,Unable to log into my app,1
2022,The app is at its worse. Too may attempts to get logged in and when finally logged in it takes several attempt to perform your transaction. It's been extremely frustrating. Thank God for USSD. An update is essential.,1
2022,I have not been able to open my mobile app since 4 days now .why,1
2022,"This app is is giving me headache, when in need it can open pls do something about it..",1
2022,"The app is working really nice, unlike before when it was not working appropriately. It gives you access to do any type of transaction you want at ease. I enjoyed using the app to do my financial transactions and other things anywhere anytime. Keep it up",5
2022,Rubbish,1
2022,Hopeless app...been messing up for almost a week now...not even after the update...,2
2022,I'm not enjoying the app. Why does it always have network issue? Also operations on it are very slow.,5
2022,This app always shows error error with every transaction whether it pulls thru or not please it should get revised not as good as the previous one,3
2022,Very interesting,5
2022,"The servise is very poor, it wasn't like this before",1
2022,Excellent,5
2022,"Slow, always having transfer issues",2
2022,"It's been hell trying to log in to the app, it mostly would after a wait period of 1-2min leave an error prompt and repeatedly too for almost 2weeks now. U guys should work on it, possibly drop an update if it's due already. This is so frustrating. I hope someone responsible gets this and do the needful.",1
2022,Not updating,5
2022,Hanging and losing network is the major problem of this app,1
2022,"Fair enough, easy to use but not available all the time",4
2022,Good,5
2022,"I've been trying to update this app for months now, but it keeps showing can't install after it must have reached 100% download completion",2
2022,I love this app.,5
2022,"I registered on App with my Debit Card of my Current account but locked me ""forever"" into my Domicile account I haven't used in 10 years. Visit branch office twice but didn't resolve. First Bank has an antique banking system. Learn from StanbicIBTC, please, Its one App serves several accounts",1
2022,We need it to be faster and also why is the receipt sometimes looking forged,2
2022,Obasi David somadina,5
2022,"Very terrible app... I have been trying to use it for more than 2 weeks now, I keep getting the error message ""no internet connection"". Infact this update has been complete wack. The worst part is FBN does not seem like they are willing to fix this.",1
2022,Very poor app.,1
2022,Excellent apps,5
2022,Your experience is not too much put more experience,5
2022,"Useless app. It accepts mPIN for a while, and after a few access to your dashboard, it keeps rejecting the same mPIN. The developer should always use the app for a trial. This app can't be opened. This is bringing down the image of this bank drastically. The Customer Care Desk should visit the Play Store always to monitor the user's reviews. I am giving one star rating to enable me post this review.",1
2022,"Very poor, i have been trying to make transaction for three days without luck",1
2022,This app help me alot but pls the doesn't work well now 0ls help me out thanks,5
2022,"Very annoying app(so slow to open or never, can't screen shot or share receipt). The Worst banking app in Nigeria.",1
2022,Great,5
2022,"Disappointing After this last update my first bank app won't open, after inserting my pin, it keeps crashing and won't open and I ve not been able to do transaction with it, pls I need an update that will correct it, I seriously needs this issue to be resolved quickly. It keeps showing "" unfortunately first mobile has stopped""",2
2022,Terible App. Worst decision I have ever made was downloading it.,1
2022,Nice,5
2022,"If there was anything lower than a one star i'd have given not just this app but firstbank as a whole...if you haven't opened an account with them i from the bottom of my heart persuade you not to... you'd regret it, they are thieves they find every way to make profit at your expense, from ridiculous debits under the tag ""sms alerts"" to refusing to give you back your money if for any reason it hangs, both online transactions, p.o.s withdrawals or atm withdrawals, I'm talking from experience",1
2022,The best mobile banking app ever,5
2022,App has stopped working. Updated it but still not working. I can't log in. It boots forever trying to log in only to display an error message after waiting so long,1
2022,"The App is great, the only problem is the App does not work well on MTN network. I discovered this when I switched to Airtel network and the App work well. To stop the ads to display, go to settings and turn off the ads after login.",5
2022,"I have had disappointments with this app for the past 2 weeks now. It most of the time returns an error message for me, and I am unable to carry out any transactions. I don't know why. Hitherto, I had enjoyed the app, with little problem. I don't believe it's network problem, as my other bank apps are working normally. Can someone help me please?",3
2022,"Please help me, can't open the first bank App. Pse Give me my phone old version back",5
2022,Great,3
2022,The app was really good and great,1
2022,"The app has refused to open, this is the third day even after updating the app",2
2022,Good in a way,4
2022,Please update app so one can generate receipts from old transactions.,3
2022,Well am satisfied with the app,4
2022,Better understanding,5
2022,Good experience,5
2022,Worked almost seamlessly until I made the mistake of updating it yesterday. Since then I have not been able to Login. I kept getting Typeerror message (whatever that means). Please do something ASAP,1
2022,This app has been acting funny for some time now...It doesn't want to allow me to make a transaction with it...and am in really need of it ryt now....,1
2022,Good,5
2022,"I wish there was less than 1 star. How can a bank like first bank have such a stupid app that takes forever to login. There is always an issue with the app, regardless of all the maintenance you guys claim to have been doing, I see nothing new about it. Please do something about this app before I migrate my account to another bank that has a semblance of sense.",1
2022,Most worst app on earth,1
2022,This app is very useless. Doesn't load atall. Keeps disappointing me every single time. Work on it. This country can't be stressing me along side my bank app.,1
2022,I love the This app the transaction is good,5
2022,very good,5
2022,Poor service,1
2022,The latest version of this app is worst you can hardly carry-out successful transaction without seeing error in processing. Very annoying please don't use this app.,1
2022,Good experience,5
2022,Good,2
2022,Successful,5
2022,"Firstmobile is a very good app, good user interface and can do almost anything.but first Bank has the worst network of any bank live ever seen.out of 10time,the app will refuse to load your data 6/7time.sometime it ll be non responsive for hours.only if you know how disturbing that can be.fix your network issues! it's been going on long....",1
2022,Ok,5
2022,Excellent,5
2022,"This is the worst mobile bank I have ever come across,don't know whether scammers has taken over the app or what",1
2022,"Been having serious failure issues with this app ,even after upgrading to 2.7 it got worse. Greatly unreliable.Had to rely on other banks for transactions.",2
2022,This App is so so slow or sluggish in carrying out certain operations. The problem being that First Bank hardly update it. I do come here regularly to check for undates but I haven't seen any on the app for over 3 to 4 months. After putting your password to login it will take another 2 minutes loading and in many cases it will bring up an error message that your activity is timed out. Then you will start afresh. I also used other banking apps like the UBA app which very fast and efficient.,1
2022,"Secured banking,easier and safer transaction, you first",5
2022,Cool app,5
2022,Very nice,5
2022,"It's becoming terrible for me to make use of this app, almost 40hours I couldn't access my account through this app. I'm totally disappointed",1
2022,Bad customer services ....from management ...especially at your branch at igando ........had to close my account with your bank ....after your manager at igando literally dared me with transport to go close my account at the branch in which i opened at ikotun .....i can't even wish my enemy to use firstbank .....igando branch needs to be reviewed ......bad manager + bad staffs + bad security personal ......broke my atm card last night ..........thank you for wasting my time .....goodbye,1
2022,"Would have been a very cool and interesting app really but it's kind of annoying sometimes, always saying ""error retrieving user details"", ""lost connection"", ""error processing request"". I can't make 2 transactions fully at time e.t.c sometimes I just blame myself for updating the app cause the former (outdated) one never gives me all these problems. Am just tired of I swear.",2
2022,"I wish I can give this app, first bank and the stupid developer a zero star. You can't use the app in peace without being frustrated. Your time is precious don't let this stupid bank waste it for you.",1
2022,"Network too poor, its frustrating",1
2022,"If there's anything like no star, that is what they will get. Since the update, the app has never been anything close to good. Error message everytime.",1
2022,"For God sake. Some sent in money to my account and u guys deducted N100 when the transaction was made. What the hell is wrong with your bank personnel. This bank app is so frustrating. You can't login when you need to do urgent transfers. Gosh, this is not what I was expecting. It has been like this since January....",1
2022,Excellent,5
2022,Network issue,1
2022,It's very awful ☹️... takes time to open and it's frustrating,1
2022,"It has always been frustrating using first bank App..im currently living in diaspora, for the fact that I dont know my account officer and can't communicate with him or her make it more frustrating via this App. What is the essence of an App if it is systemically or technically built for those in the country alone.... As old as first bank so as their approach to.banking in all way..",1
2022,Network issues please update,2
2022,Why is it that whenever i try to login it's keep on saying unfortunately the firstmobile have stopped ?,1
2022,Couldn't register it kept closing when am trying to register.,1
2022,Nice wan,5
2022,"This app is becoming frustrating by the day. When you need it most, it disappoints.",1
2022,Great app But bad networking 🌫️🌫️,5
2022,Good app it's the best,5
2022,Fix this piece of garbage... Highly unstable,1
2022,I just opened an account with them and they said after 24 hours i can be able to transfer but still now i am unable to do ordinary airtime they keep asking for select debit account but it doesn't show pls fix it,1
2022,I find it difficult to downlaod app now,1
2022,Apps doesn't open beyond choose beneficiary. Why?,3
2022,This new version doesnt wprk in some android version. Like android 5.0,1
2022,The most useless ever,1
2022,Very good God bless you people Hi,5
2022,Its not openning,1
2022,WANDAFULLY,5
2022,This app was doing well until the last upgrade. Login problem almost everytime now.,2
2022,This app is very annoying I open an account with this useless app and I transfer money into the account and I want to transfer with the app I can't transfer with app and my money is in there I can't transfer it out of there 😠😠😠😠😠 how I wish I know I would have not install the app,1
2022,This app sucks. It often has network issues especially at the verge of serious business transactions. Its frustrating,2
2022,Great app.,5
2022,"Unable to login with another account. Even after uninstalling and reinstalling the app, the initial account won't still go. It's so annoying...",2
2022,"Please correct the issue urgently, I can't open my bank app with MTN data, it shows Error code. But it will open immediately i open with my other line's data. Pls look into it ASAP. It's frustrating.",2
2022,Very interesting,3
2022,"Am ask to enter my Mpin, please what is this Mpin all about?",1
2022,I'm unable to download this app kilode! 🤷‍♂️,1
2022,Satisfied,5
2022,"Most useless app in this life, always showing errors when i try to login, and do transaction",1
2022,Worst bank as of March 26 2022,1
2022,"I love this app, it's amazing... However, kindly work on the transaction slip. It now overlap after you download it.",5
2022,"I don't understand why i have to accept the agreement each time i open the app, it's so frustrating and time wasting.. Please fix it",1
2022,"This is absolutely rubbish, I can't login not to talk of carrying out transactions. And they are not doing anything about it, must one suffers for everything in this country?? How I wish I could give 1/2 star. If this persists beyond 24hrs I will be left with no option than to sue this bank for depriving me of my financial rights.",1
2022,Good sevice,5
2022,God forbid,1
2022,"It has been wonderful using this app. I will always enjoy using it. It has always helped me in making transfers and knowing my bank balance after a withdrawal. It helps me easily pay my bills--Cable networks, utility bills, and do quite a lot other business trasactions. It is one of the easy ways of encouraging the cashless economy systems. My greatest wish is for every Nigerians to appreciate the great advantages and opportunities attenable in business and social activities via this vital app!",5
2022,It always hangs Mtcheeeew,1
2022,FirstBank Nigeria,5
2022,"I don't understand this app...for the past 4months have downloaded this app, it has never completed any trasaction....it would always tell me "" for security purpose, your transaction is being verified , call 01.....500 for more....I hv called this number a thousand times and it never went. Please see to this.",1
2022,Very useless app. You can't even make any transactions these days. Keeps showing errors upon errors.,1
2022,"It's been a great app all the way, but the fact that the new version keeps spewing the terms and conditions on one's face everytime the application is about to be opened is nauseating. I think a one-time agreement could suffice.",4
2022,"This app is becoming frustrating. What's happening? For sometime now I can't use this app. Login is a problem pls kindly work on it as this is my best bank...............................,.,..............,............ .................,..,............. .................................. ................... .........",1
2022,This app is nonsense how can i put money in it and i could not transfer money to another account even to pay bills. This app is rubbish,1
2022,Rubbish App. To login is now a big problem once you log out.,1
2022,Great app!,4
2022,Goog,5
2022,It's very good app,2
2022,But i can't login to my account i don't know what happened.,3
2022,5056musbahu,1
2022,"Very poor experience, keep failing and disappointing.",2
2022,Please how do i get my card pin? I dont really understand,1
2022,Effective,5
2022,This app makes me want to look for a zero star. How can I not have access to my money in critical times? Days going to weeks now and I still don't have access to my accounts. This is totally unfair! Just unfair!!!,1
2022,Nice,4
2022,I want to complete application,5
2022,Okay,5
2022,This latest update has screwed up the generated receipts. The receipts now is muddled up with the other write-up on the receipts. This makes it difficult to read all the data on the generated receipts. How do I go back to the previous version please?,3
2022,Great app,5
2022,The app has been horrible in recent time.,1
2022,Good,5
2022,Just Good,5
2022,"Wack app It's so stressful, for the past 1 week I'm unable to access my account First bank is so stressful.. why is the banking sector I'm Nigeria so terrible??",1
2022,Not good enough,5
2022,Not excellent yet,4
2022,Good,5
2022,Cant upadate my firstmobile app,5
2022,Worst bank app so far. The old version was better.,1
2022,Trying to activate it for the first time but it keeps showing error What do I do cos I really need this app,1
2022,Good guys but you guys need to increase the security level and make loan accessible,4
2022,Wonderful excellen,5
2022,Fantastic,5
2022,Very nice,4
2022,It is good,5
2022,It seems this app is having issues lately. I can't seem to launch it on my phone...it just freezes. Secondly... please work on the process if generating receipts for previous transactions.... not just the current one. So u can still share/doenloaf d receipt regardless of ehen I performed it Tks. A very detailed app though.,2
2022,"What's all this naa? 😭😭😭 I've been trying to log in to my app and have not been successful since yesterday.. I managed to log in after a long time trying , and updating the app..and made a transfer to my GTB account, and up till now I'm yet receive the money or get the either of the alerts. This is terrible and frustrating please",1
2022,"This app is rubbish, do you know that i've not been able to open this app, for months now this app has stopped working and nobody is doing anything about it. I have complained and complained still the same thing, went to the bank to know the problem still the same thing, it works in some peoples phone here am i trying to make mine work no way, even the bankers have tried no way. The question i want to ask is, Does the app now sellects phone to work with?",1
2022,Explicitly nice,5
2022,Very good app,5
2022,"If you people don't want to run mad return my money ,, over 2 weeks have being calling customer care dey keep telling me story if I come to any of Ur branch aswear u people we regret it Foolish bank as if say nah Ur papa give me money Reverse my money if u don't want Arm robber to to rob Ur bank 🏦",1
2022,Good app,5
2022,"The application as being working well so far until the new update. I tried to transact to another bank but keep on saying retrieve account error (10) which really annoying, it will take only a few seconds for FBN to debit but now difficult for customers to transact their money, please fix this problem in time.",1
2022,A good application so I rate it 3star,3
2022,"I can't even check nor download my transaction history. It use to show two weeks range before but now, I don't even get my recent transaction history. Its a Very poor and useless app in my book.",1
2022,Great!,5
2022,Your network is nothing to write home about.. There is no prompt delivery in your service. I've been waiting for money sent to me to enter and up till this moment I haven't gotten it.,1
2022,Exciting and awe-inspiring!,5
2022,This app used to be effective. But recently it has been terrible. Network issues from time to time,1
2022,Graet for saving transfer money,4
2022,"Nice, but it's no longer working on my IOS",5
2022,"A very bad network experience, transfer will be made to Firstbank account from other banks, you'll not receive alert, you'll check your app, no money received, bad experience in Firstbank, I'm so frustrated will there platform experience",1
2022,Good,3
2022,This app is frustrating in terms of generating system of account. You can't ask for your statement of account to be sent through your email address link to your account. 💔😔,1
2022,This app has been frustrating me since I updated it. I can't even log in to the app because the app isn't responding.,1
2022,Good,5
2022,The worst banking app...you find it difficult to log in everytime they want you to use the usd code so fo them to charge you.,1
2022,Good and fast,5
2022,This app is the worst ever,1
2022,The app does not open at all,1
2022,"Total tora total disappointment, that's what the app does just disappoint you when you need it",1
2022,Nice,5
2022,"After upgrading the app I keep getting this popup asking to sign terms and conditions everytime I login, I thought terms and conditions is once you sign it? Please fix it, it's annoying",1
2022,This is the number 1 Best banking app in nigeria,5
2022,Just,5
2022,Excellent,5
2022,Good,4
2022,Very good performance. Very reliable,4
2022,Add,5
2022,"Worst experience, app doesn't want to go any further whenever I press Accept",1
2022,Very nice and fantastic app,5
2022,Very important app,3
2022,I always get error when trying to buy airtime or transfer money after validating otp. Moreover I don't get alert on my alert sim.,1
2022,"The new update looks good but works bad, terrible App experience ever",1
2022,The worst banking app have ever used in my life...like for Fvk sake while would a credit alert be a rocket science for you guys.. the app is the worst almost everytime its displays error when logging in especially that time you are stranded..made me lost a.couple of deals. Useless bank,1
2022,Good,5
2022,I don't like this app Lit is more better,1
2022,The app is nice. No cap. But I hate u people on the general. Useless bank. U guys can not handle simple issue. I have been receiving double sms alert and at the same time being charged for the two. I complained to customer service severally and on different branch of the company yet they can't rectify it. Today I have opened a new account with UBA. Bye bye to Last Bank Plc. Nonsense!!! If I use First Bank again make I bend.,1
2022,Easy to transact but now delay to receive and send money.. not good at all please work on it before one is being disgraced,5
2022,Excellent,5
2022,Still hard for me to log in,1
2022,It's a very nice app,5
2022,Very impressive and makes banking quite easy,5
2022,"delay in transactions the rate at which transaction are been delayed is getting more alarming by the day, money would be send since money and account won't be credited until evening",1
2022,Nice app,5
2022,Great app,5
2022,Cool,5
2022,I like this app,5
2022,Very good to use,5
2022,The app takes forever to open,1
2022,Cool,5
2022,"A very good app and even the bank, but I'm about to uninstall it and close the account because I wanted to get their debit Mastercard or visa but I couldn't",1
2022,I wish I can give you zero star I can't apply for a loan very annoying app,1
2022,Trusted and tested,5
2022,Very good,5
2022,"The recent update has my phone tripping off maybe 3 out of 5 times of using it. Then there are bugs here and there that I can't place now, especially at the point of logging in.",2
2022,Good app,5
2022,"Good morning, for about a month now I have being experiencing problems with my first mobile app. It doesn't open for me to make transaction. Just this morning I uninstalled it and installed another one yet it did not open. I really need help.",2
2022,Excellent,5
2022,Your app keep freezing.,3
2022,"Easy to use, makes transactions fast and on time.",5
2022,Too slow to load on my phone,1
2022,Very Very Poor App. Whenever someone sends me money it takes Hours before it can reflect on my account and for some reason the app won't open for the past 2 days. It keeps on saying Network Request Failed. Please fix your app please,1
2022,"The app is very efficient.I am impressed by its performance. A seamless and must-have app. I love it...simple,smart and easy to use. Having praised this app before now, it is difficult to say that again. I have been embarrassed trying to use this app to transact. I was in the clinic and needed to pay for my consultation and drugs, but I could not.The reason was and still is.."" type error....."", whatever that means I don't know. Please try to right whatever is wrong with this app.",5
2022,This is nonsense bank too much frustration the employers need to be sack,1
2022,I am not pleased with the app packing up on the day I needed it most to settle my important urgent bills,1
2022,My imformation,5
2022,"How I wish I could lay curse on all first bank official because they're very stupid and selfish!!!,only know how to deduct money for nothing sake mteeeeeeeeeew app person can't transfer 😢 and they're blocking someone from transfer again wen card expired ontop 1k weh b my own. ""useless banking""",1
2022,This app is really frustrating. I can't imagine a banking app poorly developed. It take ages to load even when iternet is actively working. Why is first bank this way. So annoying,1
2022,Nice but slowly,5
2022,This app is no longer working like before,1
2022,"The app is good and easy for every user. But I don't enjoy the pop up every time the app is launched indicating ""error in network connection"".",4
2022,It lags a lot these days. Tried making transfer more than 20 times and none of the attempts was successful 😡,1
2022,It's horrible,1
2022,The experience has been really terrible. Almost feels like I get things done using the app by chance. Always getting network request failed even though my network is OK,1
2022,Unable to update my first bank app,4
2022,Worst app ever...it takes too long to launch...Nd it's mad annoying,1
2022,Nice,5
2022,This app is becoming annoyingly difficult to open. Please work on it,1
2022,😠😡😠😡😠😡😠😠😡😠😡😡,1
2022,First Bank needs to step up certain features of its mobile app to ease its use.,2
2022,This useless bank doesn't deserve a single star. Useless and worthless,1
2022,It is not working properly takes a long time loading before you login time is money,1
2022,One of the most frustrating mobile app ever created ---21/03/2022. Almost 3years later its even worse now each time i try to activate my device the whole app will shut down google play store should just take it down untill they come up with some more viablly productive...,1
2022,Good,5
2022,Please you guys should really work on this app how will someone wait a lifetime before this app will open Gosh. REALMENTE ODIO ESTO HONESTAMENTE HABLANDO,1
2022,Perfect app so far,5
2022,Very useless app,1
2022,"The app is currently Malfunctioning! Wouldn't allow me to login. It kept on saying no customer's details found!! But, the same app I have been using for a long time!!",1
2022,This app is frustrating especially when I try to log in it would be showing stuff like customer details does not exist like whats the meaning of that or sometimes network error and I would try all sort of data network still it won't log in until it wants to,2
2022,Ur service is very very poor,2
2022,Diamond 💎,5
2022,"Firstbank is a very horrible bank with the worse app, debit me and without reversal. I regret banking with firstbank",1
2022,Thank you,5
2022,Nice 👍,2
2022,Excellent app,5
2022,I can't Make transfer please help me,1
2022,"Very useless app, too slow to retrieve info even with a faster internet connection",1
2022,"Worst experience i have ever had, i am highly disappointed in this upgraded version of mobile app, too slow and lagging.😭😭 Will use UBA as back up",1
2022,The most useless Banking App. I am always having problem to login with this App. I'll surely leave FBN cause of its horrible performance.,1
2022,I have been trying to install the mobile app for the longest. I need assistance/help.,4
2022,I can't even register my account inside the app it as been three days now and no success this app is really getting in my nerves i really dislike this banking app,1
2022,Bad network Everytime😕👎👎,1
2022,"First mobile app is not working on my device, please update me",1
2022,Good,5
2022,I can't even login,1
2022,Very bad experience. I'm highly disappointed on you guys. The worst app so far used. Keep showing error during transactions and this could make customers loose their hard earned money. Please work on your app and stop playing with our money. So Sad!!,1
2022,A good app of all,5
2022,It's nice and comes in handy,3
2022,"Money was sent to my account for hours now, still hasn't reflect on my account balance. Can you explain this?",1
2022,I don't understand how to activate this app is difficult,1
2022,"This app is a mess, almost not working all the time, it's frustrating.",1
2022,"The last update done was very horrible. I can't log in my account with the app. I receive a warning/feedback from the app that ""Customer Details Does Not Exist"". It's just pathetic.",1
2022,"It's annoying... Me trying to open my bank app...then it tells me that, they can retrieve my details... Meaning that I don't have an account or what 🤬😡😡",1
2022,Extremely worse. This is total brutality - a core disgrace to the developers and Firstbank at large. This app shouldn't even exist online. How on earth would a banking app hang for 2 housra at the end of it state network error. It wouldn't even open. The UI/UX is out of it. Shey you guys won't do anything about this app that takes years to open ni?,1
2022,Very terrible app it takes so many days to login. Keep loading refused to login rubbish app. GTB app is the best Please remove ur app from playstore.,1
2022,This is bad application,5
2022,after uploading it and installion; is not even working,1
2022,Sometimes it does not respond,3
2022,I believe an update is required on the app. Haven't been able to login for 3days now. Error message is no Internet connection which is strange cos I'm able to browse and use other apps on my phone. Kindly look in to it.,1
2022,"It eases my transactions, no stress no delay",5
2022,Am trying to login in but it's telling me the card number is in correct while I put it no mistake,1
2022,"The app is annoying all through,it can load once even when i have data,it always run slow gush!!!",1
2022,I regret updating from the previous version,1
2022,"I am disappointed with this app and it's constant failure to open up. Today it will work, tomorrow, it won't open. There is something wrong with this App, and First bank knows it, but they are not doing anything about it.",2
2022,Excellent,4
2022,Wow,5
2022,"This app make me loose patience, while allowing it to load. So frustrating",2
2022,It's my easear,5
2022,"I don't have a problem with your app because i don't use it, my problem is with your customer service at dei-dei branch, your customer service there is very very terrible, your staff are not mannered and friendly at all even the securities, they should be trained about customer service. And then give them name tags too.",1
2022,Perfect and excellent,5
2022,First Bank Nigeria plc,5
2022,Not bad at all,4
2022,"The virtual card is an excellent idea but I cannot create one on the app because I can't select accounts for it (no options to pick from). Also, my hard token suddenly became faulty and I cannot visit a branch since I'm in the UK. My card also expired. So now my mobile transfers are severely limited. Nigerian banks will frustrate you anywhere in the world.",1
2022,Muhammad fahad,5
2022,I can't access my account,3
2022,Ok,1
2022,"Too slow in opening, always network problems",3
2022,Doing a great job,5
2022,"This first app is quite useless in all aspect, I'm shutting down my first bank account useless people.. zero rate",1
2022,"I can't run transfer with this app.. in the option that says select account to debit from, am not seeing anything there.. It's very annoying",1
2022,"Poor, slow and not responding",1
2022,Satisfactory,5
2022,"The Sign Up Process is awful at the moment. Getting past BVN verification is ALWAYS a hit or miss and after painstakingly filling in extra details... It still reverts back with an ""email is required"" error (even after filling it multiple times)... I don't understand, Please fix your app.",2
2022,Current,5
2022,"After downloading the app. It refuse to install, try severally but keep saying ""can't install first mobile""",1
2022,I'm finding it very difficult to log in.,3
2022,It exhibited much difficulty to open.,2
2022,awesome app,5
2022,When ever i tried login it throw me out and i went to d bank all the could say is my phone is not compactable with updated version of the app.please fbn should try and do something,1
2022,Okay,5
2022,Nice App,5
2022,What is wrong with first bank mobile app I haven't been able to make transfer using it since morning It kept on saying an unexpected error occured Please what is wrong,1
2022,Excellent,5
2022,The app is so good !,4
2022,The network is bad most times 🤦🤦🤦🤦🤦🤦🤦 what's wrong with your network 🤦🤦🤦🤦🤦,2
2022,Network most times is bad,3
2022,"This app is not working, very annoying 😒 What's the meaning of error verifying card - pin tries exceeded (10)?",1
2022,"Very useless app, i couldnt login since it was modified to this new one",1
2022,Useful app. You need to add in-app notification on account transactions. It would make life easy.,3
2022,Frustrating app,1
2022,I want to do,5
2022,"This is the worst banking app,my phone got wiped and I misplaced my card I wanted to login but they said I must have my card before I do that 😠😠",1
2022,Good people,4
2022,"Dear First Bank, 1. I noticed that you don't even respond ot give any attention to your dear clients complaints/review. Well you don't care. 2. It has been more than a year now that my acc. was placed on linen without any guinue attention or possible solution. How can one be owning a bank when he didn't apply for any loan, or overdraft to the extent that the funds I had inside was also debited and my acc. was then placed on minus. Do you even have a good customer relationship ability?",1
2022,Very poor yeye App. It takes time to open.,1
2022,It's Nice App fast than Zenith mobile app,5
2022,It's frustrating that I can't take a screenshot from the app inorder to clear transactions irregularities. Feels very annoying...😡😡😡😡. I mean how could one get to be denied of taking a screenshot of previous transactions that receipt was not generated. It doesn't feel right. Please you guys should look into it. No screenshot No screen record of your own money and transactions.,1
2022,Vey good,5
2022,The application is very good and high intense of accuracy and services,5
2022,First bank can be so frustrating...I can't advise anyone to use this rubbish bank oo...imagine taking more than a week just to reverse my 20k...wat if I don't have any money...and that's my last...that's how this bank will starve me...after calling customer care..going to bank...still...God punish una for me oo,1
2022,Very annoying app. Jeez!,1
2022,"Many irrelevant prompts. You have to read and accept terms and condition for every step, errors verifying card, not connected to card system.",1
2022,Spectacular in the eyes,3
2022,"Very bad No sms alert of which i did not change my number, no notification 🔔 of alert Yet you debit my account of sms alert. Provoking debits. I'm thinking of closing my first bank app. Its just so so annoying",1
2022,Goodly Good,5
2022,Why can I transfer twice a day? I should be able to increase transfer limit per day but it's saying I should go to the bank Why?,3
2022,Loving the upgrade,5
2022,Excellent,5
2022,What is wrong with your app It keeps giving me unexpected error anytime I login If you solve this issue fast I will edit my review to give star,1
2022,Best App,5
2022,It looks too clustered. Prefer the simplicity of the first app,4
2022,Fantastic,5
2022,It's really a nice banking mobile app,5
2022,"It doesn't work when u need it, especially emergency times",1
2022,Great app efficient and effective.,4
2022,Accurate and perfect,4
2022,Good app,5
2022,I am now able to make use of the first mobile app.......its former issue has been sorted out and it's easy to use now 👌,5
2022,"The app is good, very fast.",5
2022,"The new upgrades is worst than the first. Why do I have to be taken through the rigors of accepting the agreements every time I open the app. Secondly, there is always a network failure and this one hardly opens to allow me carry out a transaction. Really pained",2
2022,What is wrong witb the app? It keeps crashing whenever i try to loggin.,1
2022,Superb,5
2022,Awesome,5
2022,Good,5
2022,Good,5
2022,"If I see any rating below 1, I would gladly score you 0/5. Rubbish app. What is the essence when you can't perform anything on the software. Even to login na wahala.",1
2022,All my accounts has been deactivated and I can't view it on my dash board. Now fbi looks like a scam.,1
2022,It doesn't open for transactions. It's so disappointing.,1
2022,It's a wonderful app,3
2022,Satisfactory and very lovely,4
2022,This app is the best banking app ever This bank is wonderful,5
2022,Excellent,4
2022,Satisfactory,5
2022,Very good in deed,5
2022,"Very convinience, it safe time and quicker And last but not the least i do enjoy this app.",5
2022,I want to request for a virtual card but I don't know if my physical ATM card will stop working and also I will like to know if I can use the virtual card and buy things online,4
2022,don't get this app,1
2022,"This is the worst Mobile banking app I've ever used in Life. Very stupid and lazy all time.. When you need an emergency transaction, it'll take almost all the day to get you started almost every single day ""Network Error"" A very useless application.",1
2022,I like this application,5
2022,Good,5
2022,Frustrating,1
2022,Very frustrating,1
2022,Always wonderful I love this app,5
2022,I need poultry farm work,5
2022,This app closes automatically after I input my transaction pin,1
2022,Great,5
2022,Very nice application.and so easy,5
2022,Fast & reliable app.,5
2022,This banks are really crazy and annoying I tried to install it but they won't let me,5
2022,I love this new app. Very efficient and user friendly,5
2022,Always been good,5
2022,"The worst mobile banking application, always difficult to open and do transactions. Please do something about it urgently.",1
2022,I what to open the first Bank mobile in my phone,5
2022,The most useless banking app I have ever seen,1
2022,Worst customer care service providers both online and in the bank,1
2022,Good,5
2022,Very nice app,5
2022,"I initially did not need an ATM card for my First Bank account since I use it majorly to make transfers. But I was forced to get one in other to reactivate this app after a phone factory reset. Low and behold, that didn't make the app to work. First Bank, technology is not for you. Stick with manual banking.",1
2022,This is not what i expected its too dull for my likeing,5
2022,God is this one app ? I regret having anything to do with first bank,1
2022,Impressed,5
2022,Great app,5
2022,"I haven't even started transferring yet, but I have already reached my limit",2
2022,Fantastic,5
2022,Fantastic,5
2022,"Its quite unfortunate that first bank of all people cant render a smote service via there app. I have downloaded dis app more than 5 times, and non of the apps worked. My heart is broken...",1
2022,ttyyja,2
2022,Why can't I download the app,1
2022,Great 👍,5
2022,The app is good but has bad network to access it please support should work on it to resolve this problem,1
2022,I believe this app can be improved. 1. history details is scanty 2. It's naturally slow 3. The UI is not too friendly,3
2022,Very bad first bank return my money is almost a month now have right email call and nothing was done to it return my money,1
2022,Nice app,5
2022,Best app ever,5
2022,I really enjoyed this app thank you my lovely bank we looked forward to see amazing things again.,5
2022,"For the past two weeks, this app barely works, you try to open it and it wouldn't open until hours later.",3
2022,"This is a lame app, it doesn't work...",1
2022,"This app was excellent until I requested the freezing of my account, but I could not open again on my phone after unfreezing my account, I have called customer care several times, but still on still, not opening on my phone.",3
2022,Super,5
2022,"Very bad application, first bank are very stupid with there no network always",1
2022,Stupid app,1
2022,Awesome,5
2022,Not able to use my application after I changed my phone despite visit to the bank many times. What is wrong?,3
2022,Great,5
2022,Please one week now I can't transfer from my account or get network Please help me,3
2022,"Changed my device recently and I've not been able to register my app on my new device, keep getting ""you have reached a maximum device number of 10"" Please how do I solve this?",1
2022,"Always the app can't find internet network on my phone, while others bank are working perfectly on the same phone internet, pls fixt ur app",5
2022,I can't even download this,1
2022,My dislike for this updated first bank app is on another level. I preferred the first one. It's always non-functional 70% of the time.,1
2022,The app is not opening with my password I keep typing but it was not opening,5
2022,Lovely apo,5
2022,"Very worst and very annoying. Since Yesterday i could not pay my Bolt driver till now ,all because of Firstmobile application,Pls Mgts of FBN make ur customers happy!!!",1
2022,Why has my app refuse to open for days now?,3
2022,Best mobile banking app,5
2022,"I prefer the old app to this, this is v. Bad app too fraustrated.",1
2022,Madbadiceboy,5
2022,"I don't know what's going on with Firstbank, but I can't log in even though I have a good connection and I can't even make transfers to Titan Trust Bank accounts using the mobile app or the USSD code. Please fix whatever problem this is.",1
2022,I really loved this app when I first downloaded it. This is the second time since time that was unable to open it🫤☹️ I keep getting a message saying that I need to give the app permissions. 🤔Humm..I have granted the First mobile App..ALL Permissions..What's the problem with this app now..It's so Disturbing..It's Giving Me ANXIETY.. PLEASE 🙏🏾🥺 FIX IT..ASAP,1
2022,It's not good that the app can hide funds when you open the app..... Firstmobile should be able to hide or cover funds..... When you open the app.. thank you,1
2022,I just downloaded the app. But after registration I can make any transfer nor check my balance. Anytime I put in my four digit PIN it keeps saying you can only log in after you have log in at least two OPT. Someone should help out. What should I do,1
2022,I find it difficult to be successful in having the First Bank App,4
2022,Nice,5
2022,Very nice app,5
2022,"The app is so disgusting, I have been trying to open my app but not responding",1
2022,Freshous,5
2022,The worst app ever. I am done with you guys.. rubbish.,1
2022,"This is the best app ever, I love making use of this app as it anables some one to make transaction then the person can download the receipt and he/she can be able to share the downloaded receit vail whatsapp, facebook, instangram, tweeter, Telegram. You can also login with your finger print, You can buy airtime, Pay bills Get to see your inflow you can see your outflow show as statistic. Add beneficiaries you can also Add a profile picture you can't screenshot ontop of this applicatIion. .",5
2022,A very good and helpful app.,5
2022,Good,5
2022,Really nice,5
2022,Not certified with the banking app system,1
2022,One of the most useless app of all time. Wasting of time. To log in is a problem. This app is not good for an emergency..,1
2022,This app can be so frustrating sometimes. I hate it so much just that I still have not close my account with First bank.,1
2022,"It's great,",3
2022,It take days before I access the new version of the app,1
2022,"Very good, except during network fluctuations",4
2022,Reliable,5
2022,This is the most useless app I have ever seen been operated by any financial institution 😭..... If you guys can't give a better app but at least you guys should have still allow us use the lit version bcus the lit version was far more better,1
2022,"Please it will be good if we can generate receipt for old transactions. Also, please reduce the downtime rate when trying to access the app. Or probably notify your users in case you want to work on the app so we can be aware. Please work on it. Thank you",1
2022,"This app is annoying me day by day, kindly work on your credit alerts. For over four hours now, not alert yet",1
2022,Kuna kokari sosai,5
2022,Cool,4
2022,FBN lnsurance,5
2022,Easiest,5
2022,Good,5
2022,"It has the worst network of all bank in all time. Infact google should include a preference not to give any star To log in the app, you will almost cry. No one should rely on this app for businesses purpose, you will lose all your customers and lose money too 😡😡😠😠😠",1
2022,Good and faster,5
2022,Easy and fast to navigate,5
2022,This is the worst application in the history of first bank that I know. Just that there is no zero star I would have given the application.,1
2022,Please bring back the older version. This version is really of no use. Can't even log in.,1
2022,I wanted to update this app but its been an issue for days now. It will just write pending and be rolling continously. Any help??,3
2022,Nice,5
2022,"What is wrong your app firstbank, fix it please , haba, since morning couldn't log on not to talk of making any transaction.",1
2022,The best bank ans app ever,5
2022,The Slowest Banking App. Very slow and inconsistent network,1
2022,"I find it difficult to make a transaction like...When I click the 'select account to debit ' nothing appears. My account didn't appear. This is a problem, I've tried severally to no avail.",5
2022,"Very very poor, now u can't even view ur immediate transaction on the app, sometimes it's gives u different figures. Everything about this bank is bad. Please we demands for urgent fix",1
2022,"Walahi! Even Ecobank App works 100% better and faster that this FBN App. No insult intended but that's the plain truth. I've not been able to effect any transfer since 4 days on this FBN App. Several attempts to transfer money to other Bank Accounts is greeted with the message ""Name enquiry failed. Beneficiary Bank not available."" Meanwhile, same Accounts Numbers are transferred to using other Banks' Apps. If this anomally is not corrected soonest, one may be forced to bid FBN farewell.",1
2022,I love it ❤️ ❤️,4
2022,That festival bank want to place a monthly charge on use of FirstMobile used or not should not make it malfunction to effect such a change. It make it look like a society where fuel/gas is first made scarce before a price hike. Too big to engage in such...You are First Bank...the only 🐘 in the house.,3
2022,Why is it hard to login on this new version 😡,1
2022,"This App Is The Most Useless And Annoying App, The Developer Is A Lerner!",1
2022,"I'm beginning to fade up with first bank services, ranging from poor network to late delivery of funds.",1
2022,Very bad have been trying to make a fransfer not going since yesterday 😭😭😭😭😭😭,1
2022,Good,5
2022,Very fast,5
2022,You guys are doing well,5
2022,"Cool, but sometime credit alert takes decades to show.",4
2022,Best among the rest,5
2022,"I just changed my phone and tried activating this app but it keep saying ""error verifying card(10)"" I have been battling with it all day",1
2022,Difficult to download the app,5
2022,Good,4
2022,I can't receive otp to login tried since yesterday the app keeps telling the have sent it but I don't receive it,3
2022,"Bad experience, very frustrating indeed, to reinstall the mobile app is a thorn in the flesh. I just install GTB mobile app with no issue. First Bank this is too bad",1
2022,"Worst app ever. Just goes off and doesn't work for hours and sometimes, days.. use another bank if you don't want to be stranded",1
2022,"Please increase the number of transactions that shows when viewing statement. And make it possible to reprint transaction receipts after the transaction. Because sometimes, network or other issues will disrupt viewing the receipt and the app does not permit screen shot/recording and there will be no other means to prove a transaction to someone afar (via messaging). Overall improved performance since last update. Thumbs up!",4
2022,I can't download my receipt. I have tried severally,3
2022,Ok,4
2022,To me best app bank ever,5
2022,You need to do something about this constant complaints. You app sucks,1
2022,Very useless app. Each time I try making transactions it gives giving me error messages,1
2022,Nonsense app,1
2022,"This ""updated"" app should be rechristened. To describe it as ""underdated"" is an understatement. It is so frustrating. I downloaded and redownloaded several times to no avail. No transaction goes through. Please, this is our bank, kindly bring it back to the FIRST track. Thanks in high anticipation of your quick and prompt response.",1
2022,Rubbish,1
2022,Network error all the time. Worst bank app,1
2022,Excellent,5
2022,Ok,5
2022,Can't increase my transaction limit without a token,1
2022,At it's best,5
2022,This App really sucks can't login since the day I downloaded it sad 😞 . You pple need to do something real quick!,1
2022,I love the app,5
2022,This App is very good and it has a strong foundation becos of the process. I Love this App 100%. At least the process is to avoid someone accessing the account. This is good job please you guys should keep the flag 🏁🏁👍 THANKS.,5
2022,Easy to use,4
2022,Normal,5
2022,I love you first bank,5
2022,This app has been misbehaving since I updated it yesterday.... has become very very annoying and disappointing.... worst app ever,1
2022,M N,2
2022,You are the best,4
2022,This app is so irritating now that i'm considering opening another account with a different bank.... You guys don't even deserve a single star.,1
2022,This was the bad app i have ever seen in my life u people are stupid,1
2022,Very frustrating app,1
2022,I can't screenshot my transaction and I need it,1
2022,"The app is getting worse,cos after i updated itd whole system went wrong. I av been trying to open the app nd it keeps saying OTP sent to my mobile contact which i av not even received over 8hrs nw. It is rily becoming disgusting pls.",1
2022,Nonsense,1
2022,The Experience was great,5
2022,"Excellent,nice app",5
2022,It delays in downloading.,2
2022,Not good!,2
2022,This is by far the worst banking app out of them all that I have especially when configured with the verve card which First Bank keeps imposing on customers saying that's the only card they have available,1
2022,Excellent app🤓,5
2022,Manageable,5
2022,This updated version of it spoilt everything that first bank app developer has worked for.Takes too much time to do a simple task.So annoying!,1
2022,Good,5
2022,App not smart and it takes the whole day to open for transactions that's if at all it's going to open. Something crucial needs to be done to enhance it's performance or First bank should be declared e-transact poor!,1
2022,Disappointing,1
2022,Good,5
2022,I guess the issue has been resolved cause my firstmobile is back on track. Working fine now,4
2022,The operation from this app has been terrible for me lately. I can't even make use of it. Tried opening but all efforts proved futile,1
2022,"This is one annoying app 😤. Even after it has been updated it's still misbehaving. In fact, the more you update the app the more it begins to malfunction ❌❌",1
2022,"This app is becoming worst of its kind. Each log in is a real tug of war, making transactions seem like trekking from Lagos to Kano. Please improve ASAP or I port.",1
2022,"Worse banking app ever. It's so unfortunate that with all the complains, they are even doing anything about it. It's a shame.",1
2022,I don't know if I should just delete the app from my phone as it isn't functioning well and it's occupying space. first bank is a good bank but they suck at online affairs.,1
2022,"Fantastic app from first bank, it works perfectly without stress and i make transactions very easy, kudos to first bank",5
2022,"Terrible. Terrifying. Absolutely nothing works. I've been trying to make transactions using the USSD code for the past 10 hours, it just seems like I'm running round in circles😤. I downloaded the app again after so many weeks hoping to see improvement; nada. It's worse than before, I can't even log in😡. Whoever comes across this, please do something about the complaints because, I go wash hand comot for anything wey concern First Bank by this weekend if nothing is done to resolve these issues.",1
2022,"This App is almost useless and annoying. It's unreliable, always disappointing when you need it the most.",1
2022,XdjTenant of the House,1
2022,I really appreciate,3
2022,"I can't login into my app anymore since 3 days now, I'm thinking of closing my account with first bank and move to my other account with different bank app that is working properly. I'm sick already, i can't transfer or check account balance 😪",2
2022,Very nice app and I really interested am proud of you.,3
2022,Couldn't get otp,1
2022,Worst and disgusting bank and app,1
2022,"Very BAD app since I updated, I've been trying to do a transaction for the past 3hrs. To make matters worse, USSD is not going.",1
2022,This app is terrible these day. All day failures.,1
2022,Very good,4
2022,"Dear FBN, There seems to be a permanent glitch from the last 3 days when I wanted to make transfer. It brought out a network error and the app closes. What is happening as there is not update requests?",2
2022,Good,5
2022,Very useless and annoying app,1
2022,I cannot open the Application sinve the new upgrage. Its so frustrating and annoying. Please you guys should do something about it and real fast,1
2022,"Since i updated the app, i have been having several issues ranging from not able to sign in to making any transaction. You guys really need to work on it",2
2022,Seriously the developers of this ugly app should be sacked. It has the tendency of making FBN loose alot of customers. Am considering opening an account in a different bank because of this stupid app. I have lost a lot of transactions just in a day.,1
2022,It is an excellent apk,5
2022,This updated app is useless. Using the app makes life so difficult. Wish to give no star at all.,1
2022,I couldn't open the app,1
2022,Not working,3
2022,"This app is one of my best app , users friendly but ever since i update everything turn upside down please try and fix it.",3
2022,"My app hasn't opened in days on my Samsung definitely rocking the latest update, my mum who most definitely hasn't updated hers on her Huawei, takes a while to open and even longer to complete transactions and can't confirm the account numbers of some banks like fidelity for some days now",1
2022,This app sucks and am disappointed on first bank no improvement nothing just as it is for year i regrets banking with you guys and i regret updating my banking app,1
2022,This is a very good app and easy to access it saves me from a lot of stress of going to the bank,5
2022,Just get this damn app to work.,1
2022,"It good but you network has been really slow of resent for transfer on mobile app,kindly do something about it thanks",5
2022,Something needs be done to make it active and current. Why is the app not updating.,5
2022,This app has gone worse! Unbelievable,1
2022,I am not able to use the app,2
2022,This app is working well anytime I entered my mpin it is not valid,1
2022,This would have been a great app if not for one major annoyance. Using the search feature for saved beneficiaries is hit and miss. Most times I am forced to enter beneficiary details from scratch even when I have saved the beneficiary. This has been the case since the release of the new updated app and I don't understand why FBN has not been able to fix this more than 1 year after. It would be nice to be able to generate transaction receipts for old transactions.,2
2022,First among equals,5
2022,I have not been able to use this app in the last two weeks. First bank should do something,1
2022,Good,5
2022,Very good work,5
2022,"Unistalled and install several times , same issues. The problem might come from the way the developer is saving and accessing data on device.",1
2022,These days I don't like stressed I already flagged your app for lying to people about convieninent banking.. This app is not needed in play store.. I made a mistake to try it...... Go and clear yourselves out..,1
2022,This bank app is quite simple to use and gives you a better control to your account it's only lacking one thing which is phone number update,4
2022,Very good to ME,3
2022,What is happening to first bank someone will transfer money to my account it will show deliver but it will not show in my account then to transfer is battle is like i will open another account from zenith bnk. went to the branch to complain the customer care self dont know how to talk or relate to someone looking as if him self have network problem have to leave there went to apply for atm worst they dont have atm card. Please what is happening,1
2022,It's been so difficult to log in ever since I upgraded. I find this quite annoying and frustrating.,1
2022,The app is saying pending activation When am trying to activate my mobile banking,1
2022,Good,4
2022,Error retrieving user details what's happening? Frustrating,2
2022,The App has not been opening for over a month now ( that's from when I noticed it ). Please fix all bugs and issue.,1
2022,Wonderful,5
2022,Very good,5
2022,Very slow loading time and it fails to login almost everytime,1
2022,I don't understand why the app is so slow,1
2022,Excellent experience,5
2022,Not two good,3
2022,"Terrible bank more Terrible app. This app hardly opens these days, you'll just pray that you get lucky. When it does, there's always one issue or the other",1
2022,dis app has been so fruatratiing dis days. its not opening i can't do my trasactions.,1
2022,Good evening my friend,5
2022,Very useless app and bank. All my settings get lost whenever I switch to a new phone. Cannot get OTP. Happens all the time. No such issues with GTBank app. The folks at the FirstContact support are clueless too. Told me my foreign number cannot receive OTP. Has to be a Nigerian number. I guess I have to travel to Nigeria just to receive an OTP then. Bunch of jokers. I'm done with y'all.,1
2022,The app doesn't support screenshot,1
2022,Very good with a good experience,5
2022,"I have seen bad apps, but none is worse and more frustrating than FirstMobile since the last update. Wish there is negative star rating!",1
2022,I can't make transfers. I'm unable to chose the account to be debited from. Its pretty frustrating. Please release an update or return us to the previous one.,1
2022,Really a great app,5
2022,Excellent and Reliable.,5
2022,Have been unable to login since yesterday and this is really frustrating,1
2022,cant open app keeps crashing,1
2022,I have not be able to do business with this app since l updated it. This version is frustrating!,1
2022,"I'm not able to download this app, it just stops at 69% and doesn't download anymore.",1
2022,"Nice one, no much disturbing ads Love it",4
2022,This app has been a bad dream. Frustrates you at a very critical time. Doesn't open. When it eventually does you can't make transactions. Please change those tech guys. This wasn't the experience some years back😡😡😡,1
2022,Good! But... It could be better if TN would be added in the app's transaction receipts.,4
2022,This app is really bad. Fix it,1
2022,App working well now. Thanks,4
2022,Quite frustrating using the app. 🤞🏽 always,1
2022,The app been giving issues...it hardly opens now,2
2022,"First Bank has passed this nonsense. How can someone has money in his acct but can't use his money when he or she has emergency. Siny all the complaint from people, nothing has been done. Maybe to close this account should be better option.",1
2022,Awesome,5
2022,"I don tire for this bank, their services is anything that's under poor, like to load app no way, they keep telling you network error whereas you can access the internet",1
2022,Waooh,5
2022,"This bank is very stupid. The debited me twice last week and didn't reverse my money, cos I wanted to get airtime. The day before yesterday too, I was debited and my airtime wasn't sent. I am going to rate this bank poor everywhere I go if my money isn't reversed before 24 hours",1
2022,Good,5
2022,"Have been using firstmobile app since 2019 and I have never had a problem with the app ,but since when I change my phone ,am not able to active my firstmobile app one my new phone.",4
2022,First bank is the best of all💝💝💞💘💕💋,5
2022,Awesome app,5
2022,"Nice app But I want to report that the enter token isn't working at all. I have been trying since morning but it hasn't been working Please rectify this issue, it's urgent This issue hasn't been rectified",3
2022,You are too much keep on we are enjoy your service,5
2022,Perfect,3
2022,"It is unfortunate for First Bank not doing anything about this updated App even though there has been series of complaints by the targeted users. The disappointment of not being able to login into the App whenever you need to is too much. This forced me to be saving part of my money into other Apps. We all have one reason or the other that makes us use the bank, ease of accessing the App I believe can affect our choices immensely.",2
2022,Too bad that I have been trying to apply for a loan over one year now but it wasn't approve,1
2022,"First bank what's going on On Wednesday I tried to buy 500 naira data, I was been debited but I haven't seen the data nd my money has not been refunded I tried the second time the same thing 😡 debited but I haven't seen the data nd my money has not been refunded. Yesterday I tried again same thing happened That makes it 1500# just like that Una wan chop my money or what cos I don't understand this again 😡😡😡 Return back my 1500# ..",1
2022,I like the application,5
2022,"Quite frustrating, I mistakenly delected the app, now i can't download again. Its been a month now. Please something should be done to improve this app. Thank you",1
2022,"Its becoming more and more difficult or let me say impossible to login into the first bank mobile app since the last update, please do something about it.",1
2022,Cool,5
2022,Since I updated the app It has been giving me issue. Please do something about this app,1
2022,I can't log in is showing error verifying card 10 Am tired,1
2022,This app it didn't work with me,5
2022,Very difficult to log into,2
2022,"Dis app use to be ok for me , but after my last update, it's been given me error in my transaction",4
2022,So bad,1
2022,This is very annoying cant even use the app,1
2022,I got debited from my bank without no traces yesterday and no alert text. I left 142k in my first account and I checked my bank app this morning I met 126k. Help me abeg,5
2022,Good,5
2022,Perfect service,5
2022,"The updated app is so poor, I can no longer use this app effectively. I think I will uninstall it.",1
2022,Great app from the best Bank,5
2022,Cool....but push up,4
2022,Not very good as from 3 days ago now,5
2022,I don't understand why people have to agree to Terms and Conditions every other time they try to open this App. It's frustrating and very very annoying 😡,5
2022,Since its has been update I can't login into my account what's going on I need to make transactions pls,1
2022,good app but don't know what's wrong my first mobile app isn't showing on my phone not until I go through play store before I can use it,5
2022,"Of recent, it's becoming difficult to open the app.",1
2022,"What exactly is the problem with you guys, you suppose to be improving in your app but this is causing alot of damage to businesses. I can't log in to transfer money",1
2022,It's becoming difficult to operate this app now.i'm not enjoying it at all.,1
2022,Good,5
2022,❤❤❤❤🥰,5
2022,Satisfactory,5
2022,Wonderful bank I enjoy this mobile app for transaction 👍 but since I change new device my limit of transportation is 20k please something should done about it I don't like using short code to make a transfer old device I normally transfer any amount to people I buy goods from am big customer in bank?,4
2022,Very good bank i been with this bank for years.this is amazing,5
2022,The last update is a piece of rubbish. It has been impossible to gain access into the app since I updated it. You guys should fix this asap.,1
2022,"I can't log in .. I uninstall it many time, clear cache and still telling me network failed. Very bad from first bank. The app is useless since the update. I called them many times, texted them on twitter,, wrote an email but no response from them. That's very bad .",1
2022,Nice,5
2022,The best bank ever but it given me stress,5
2022,You can't log in anymore. This last update is terrible. This app barely works anymore,1
2022,I found it difficult to download this app,1
2022,"Can't even re download the app. It was working well, suddenly it started prompting me to accept some terms and couldn't open even after accepting. I uninstalled it and try downloading it back, all to no avail. Please I suggest you downgrade it or fix the bug.",1
2022,"Since I made the last update, using the application has been frustrating. First Bank work on your log in and error messages",2
2022,The update is just worse. It's unfortunate,1
2022,Very difficult to login ... always lost in network connection Pls fix it ... is tiring biko,1
2022,"I'm not sure what's going on in this situation. This app hasn't worked properly since the latest update. It takes a long time to open, and once it does, transactions load and load and load. Please correct this. I'm seriously considering switching away from it as my primary banking app. I wish there was a half star review. That's what this app will get. Customer care is also bad, you guyz will not respond to this, let's just assume it even gets to the appropriate quarters.",1
2022,Slow browsing,5
2022,I never come across a convenient and easy mobile app like this,5
2022,Good,5
2022,Always not opening. Pls do another update this last update seems it has internet 📶 connection 📶 problem,1
2022,This suck I try subing my phone And they just debit me without giving me any data,1
2022,Its has become difficult now to login and do transactions Always showing lost internet and error getting user details,2
2022,Since mrning I:be been trying to download to no avail,2
2022,It a nice app but always stops unexpectedly,2
2022,"Nonsense, I haven't seen a useless bank app like this before. Is not your fault.",1
2022,It is good and sometimes not good,3
2022,"Ever since the last update of this app, it has not been working well for me anymore. Takes so long to log in. Before now I had no problem with the app. Why don't you return it to its previous status? The situation has not improved up till this moment. Coming out with different types of errors. Most exasperating!",3
2022,"Most useless app ever in history, ever since the last update it has become so difficult to open, you are supposed to be going forward not backward. Fix it or I will uninstalled it and switch to other bank useless",1
2022,"This new upgrade is totally nonsense. If I have known, I would have left mine on the old version. I literally can't do anything with this, not even a single transaction , who send una upgrade? It is a 1 🌟 for me.",1
2022,I think the update isn't necessary since it's worse than the older version. I literally can't perform any transaction. Just displaying error throughout.,1
2022,"I can't do transfer again, it keeps saying error in network",2
2022,It doesn't process well. It's so hectic for users.,3
2022,"Honestly i prefer the old version of firstmobile i was using before i installed this nonsense...i mean..this version of firstmobile is just awful....always having network and Login issues... very slow...the worse part now is that for days now it always saying ""transection error"" when i want to initiate a transfer....it just irritating",1
2022,Very difficult and hard to log in... this is totally bad and unacceptable... I'm giving it zero star,1
2022,Great app,5
2022,Fast and reliable,5
2022,Good,4
2022,"Nonsense app, can't receive OTP since i downloaded this trash.",1
2022,This app is useless. Warning ⚠️ you 24/7 of network failure... please improve on your network or remove the app it's disgusting.,1
2022,Dope,5
2022,It's been difficult to log into my first mobile app.,1
2022,The app is useless. It won't open and its irritating because most times it's always urgent what you need the stupid app for. 'First bank' that keeps behaving like an upcoming back,1
2022,Extremely useless app. This update is extremely useless. Logging in is like a thug of war. All it does is bring a blank page. You can try to login for hours or days and all you'll get is a blank page. THIS APP IS NOT WORTH MY ONE STAR,1
2022,Good,4
2022,Good,5
2022,It is difficult to access and perform transactions,1
2022,"This first bank mobile app have been on top of it all, but have lately been worse than anything you can think of. Transaction face too many errors these days and this is delaying business.",1
2022,"This should have been a 5 star rating, but since the last update, the error messages on the app is nothing to write home about.",1
2022,"Lord knows that I am so angry ,please fix this app ,every time there's an update but nothing works , I have been trying to make a transfer yet to no avail ,I will open the app first it will be blank white ,una app dey frustrate me , it's like I will change bank .this is the worst app ever ,nothing is working,when I put my login password it says error retrieving users details, like how can a student like me rely on an app like this ,I'm done with firstbank ,you people should fix this app ASAP",1
2022,"Worst version of application, I'm unable to do transaction again",5
2022,Nonsense update,1
2022,Good,5
2022,Why is difficult for this app to open bayi. I thought this is the best bank in Nigeria. Not knowing it all trash. Work on your app you make me loose money now. 👹,1
2022,Great,4
2022,Nice apps. Keep it up first bank,5
2022,Good Bank.. Frustrating App... 1 Star is better...,1
2022,"To those concerned, please do something about the network problem of the app as it poses a big threat to transactions. Thanks",3
2022,Good,5
2022,Perfect app. I Love it,5
2022,"This Application has Always been frustrating.... Taking time to load and process, haven't been able to carry out any transactions for the past 3days and it's the only Account I've got money at the moment. So disappointing",1
2022,This new app is something else I can't transfer money for the past three days and it has been a problem,1
2022,"I have been using First Mobile App since its inception and enjoying it but this last update is really frustrating. Please, work on it!",1
2022,Good,5
2022,This app is the worst app ever can't login since 2days now,1
2022,The app has gotten worse since I updated it.,2
2022,This app is second to useless.. horrible horrible thing. Wish to remove this star and give the a tiny blink. Unending network error issues. OMORILE BANK,1
2022,This last update is no working at all.,1
2022,"If not for reason, first is not a bank to use, they still operate local, foolish style m fruadulent by nature",1
2022,Good experience learnt so far,5
2022,"This app is just horrible, buy airtime wahala, transfer to another bank big war. Nothing good to write home about.",1
2022,"Thanks guys for reworking the app with a newly designed UI, but then I oftentimes find it irritatingly annoying that am unable to perform simple airtime recharge... I'd only get the response, ""Request Processing Error (10)"". What's the meaning of that? Please fix this till it stands out from others. FirstBank is well higher than this kind of thing (funny enough I had just tweeted about the good technology of the app, only for me to try an airtime recharge without success).",3
2022,"The app has been misbehaving for weeks, keeps saying network error, its frustrating when you want to do a transfer and it wouldn't even open, or when it opens, it keeps giving error messages, even though my app is up to date If there was zero star i would give it a zero star.",1
2022,"Disappointed with this app, since the update it's always slow and most of the times logs out please first bank fix it, it's always showing session timeout and it's disappointing and frustrating, please work on the app the older version is even more better than this new one",1
2022,Very good,5
2022,Since morning I can't log into my mobile app to make transactions and it's so frustrated. Please do something asap,4
2022,It's too slow,1
2022,This app is rubbish u can't pay bills,1
2022,Good,5
2022,Extremely unable to use for some days now. I wish you do something real fast. It's affecting my day to day activities.,1
2022,"Interesting,",5
2022,"Not perfect, having errors",1
2022,Saver issues,2
2022,"Pls I mistakenly enter wrong card pin and it is snowing ""error verifying card (10)"" pls what can I do?? But I now remember the correct pin Help me pls",5
2022,It's not opening since updated. Transaction can't be done,1
2022,"Very useless app, keeps crashing in the middle of a transaction after loading for eternity",1
2022,The app is so frustrating. It can disappoint you when you need it the most. Been trying to make a transfer since 2pm today and this useless app has just been frustrating my efforts. So annoying.,2
2022,I am displeased that I cannot rate this app with negative stars; this is something Google needs to allow for reviews. The app is useless and it was a waste of data and effort downloading and trying to use the app. Please close the mobile app department of First Bank so we can rely on over the counter means of banking; thanks.,1
2022,Transaction history is zero,1
2022,"This app is the worst so far, I've been trying to transfer urgent money for 2days now to no avail. What if it's a more serious problem?",1
2022,Since the recent update the app is malfunctioning hard to complete a transaction with ease,1
2022,"I have been having issue trying to do transactions on the app since this morning ,all it keeps telling me is warning error try again later, please fix this",3
2022,"This app doesn't deserve even a single star,😡 it has been very difficult logging I can't even make transactions too it been on for a while please try and fix it ASAP",1
2022,Started well but stopped processing transactions escorted with difficulty to log in and error in retrieving informed. Was a good app but really sucks now.,3
2022,"I might have to stop using first bank once I am able to transfer out the money in the account. Transaction won't complete without restarting the device, it keeps coming up with different error message and is not user friendly. How can you be frustrating me on top my money? I can't take that",1
2022,This isnt the app i have always known...The bank really needs to work on the app...What a time wasting app it has become,1
2022,This app na wahala,1
2022,Terrible app,1
2022,"Very bad experience, I have been struggling to login for two days now to no avail..this last update made everything worse, please the developer should do something ASAP",1
2022,"Please u need to do something first about current app, we knw first mobile app as fastest and reliable app until this lastest update, it has a lot of network issues and is giving people lot of stress and headache, pls do something in time.",1
2022,This app was going before then later start misbehaving,2
2022,Very good,5
2022,Have being saying lost internet and unable to retrieve beneficiaries . It's so frustrating,1
2022,Why is it hard to open Please unleash your app because of our transactions we do in it,1
2022,Network issues is the downfall of this app,3
2022,Nonsense app,1
2022,It's always giving issues From loading the app till making transfers Don't you guys watch other bank apps? SMH 🤦🏾‍♂️... So frustrating,1
2022,"This app is not working great at all, they need to attend to this issue",1
2022,33q3$,3
2022,The last update has been giving issues i can barely transfer funds it keeps saying network issues,5
2022,"Too slow in everything,especially checking bank statement is a problem",1
2022,"I downloaded this just to register but unfortunately I couldn't, and I uninstalled it and redownload it, is giving me the error. Help us find solution to this issue",1
2022,My app is giving me headache 😫,1
2022,"What is wrong with your app i just up dated my app now, but i cannt access the app any longer please you guys should do something.",1
2022,Am not enjoying the app right now. It's not bringing out beneficiary account detaols. Work on your network please,3
2022,You need to fix this error issue. It's too much. Do it right,2
2022,Great.,5
2022,This app is frustrating for days now. I can't make any transactions cause i can't log in.,1
2022,Make payments easy.,4
2022,These app is so bad.. no way to log in to perform any transactions especially when you have emergency.. since yesterday.. developer's should work on these or i seize to operate with these bank.. bad network,1
2022,Bad enough,2
2022,Am sooo pissed 😡. This app can be so frustrating 😭😭😭😭,1
2022,I just increased the star by one because the generate statement has been returned but there is never a good network to process it. ERROR TRY AGAIN LATER,3
2022,Good,5
2022,Stupid and useless app... always closing by itself. You can't even log in,1
2022,"This app takes a lot of time to connect. I prefer the old version. If it continues like this, I may want to leave FIRST BANK.",1
2022,"This is the most useless app ever. Can't fetch receiver account, always saying error and can't do nothing. The older version is way better than this thrash. Please don't download this version. You will regret ever doing so.",1
2022,Awful network,1
2022,Am trying to link my bvn so that i can open an account.... Its not going through 🤦,1
2022,What's going on with thf network here,5
2022,"What's going on with this app now? It doesn't open easily anymore, very difficult to perform any transaction. You have to work on this very fast please!",1
2022,Was there a need to do an update if your clients cant login into the app. This makes online transactions difficult. Are expecting all your customers to come physically to the bank?,1
2022,"This app has not being working. Due to its inefficiency. I have had to visit firstbank banking hall frequently in recent time. Even their staff have not been able to help,",1
2022,"This app is completely useless. I can't log in easily without errors popping up. Even after logging in, I can't do any transaction with it. This update is terribly bad with errors here and there. Kindly Fix this and be rated well.",1
2022,"My experience with the app have been quite ok until recent times, it's just frustrating. Logging in is a war on its own, I can't log in easily and even to retrieve the name of an account is another issue. It's always showing network error and this does not happen before. Please rectify this quickly, I can't make transfers",2
2022,"I have used it successfully countlesstimes but it is not booting today, I wonder what is wrong.",5
2022,No improvement,1
2022,"The app is frustrating. First bank, a first generation bank in Nigeria, is a bad example.",1
2022,Your App Is So Annoying And Frustrating... To Transfer Your Own Cash Or Any Transaction ; Is Big Trouble With This App...,1
2022,"Seriously I am tired, I have been trying to use this app since morning but not going through. Why is the app always have problem, fix it.",1
2022,Upgrade? More like Downgrade. I haven't been able to do anything with my bank app since I upgraded it. I feel like transferring all my funds out from this bank (but still can't) because nothing works on it. Firstbank's incompetence is becoming annoying.,1
2022,Good,5
2022,"This app has been great until the last update... This new update is so frustrating, it takes time to login... This is so annoying, please see to it... Thanks",1
2022,Your app is the most useless app I have ever seen.Fix it someone cannot even send money even if there is an emergency because this app is a flop big flop,1
2022,This first bank mobile app is disappointment too much frustrating,1
2022,Network for other bank is a problem. Please try do something please.,2
2022,"If i had a chance not give any star i would do it. this is the most illest and annoying application i have ever come across. you keep struggling to register and they keep giving you terms and condition everytime, so so anoying, first bank and thier app is just making life difficult for their customers this is really crazy. i think you better step up because i'm think of closing my account with first bank any moment from now",1
2022,fantastic,5
2022,This bank app is one of the worst bank apps ever. Log in failures is frequent. One can hardly rely on this as the terrible network would often fail you most of the times. It's disappointing that a renowned bank such as First Bank has a very terrible IT services. Shame on First Bank. It's a 1 star from me.,1
2022,Good,5
2022,"It's a very stupid app ever if I had know I wouldn't have downloaded the stupid update I hate this bank managements team they see all this complain and they find noting to do to it, you are the first reason why the country go back everyday. Stupidity you cant do anything with your money all you see is session timeout.",1
2022,"I think am going to transfer all my funds in first bank to my other bank. Just updated this app this morning and it's been very difficult to run a transfer after the update I did. My network is okay, so definitely it's from the app.",1
2022,The last update was not good at all... To login to your app is a serious problem.,1
2022,Not good at all app not working smoothly recently even the the upgrade.,2
2022,You cannot check transaction details earlier than a week. Cannot print receipts of earlier transactions as well except receipt that pops up immediately after transaction. Nothing has changed even with the latest update. Please check other bank's app & upgrade.,1
2022,"Poor user experience First bank I must say you guys perform badly with this app. Firstly, your regular ad after login is rather unnecessary. Stop showing me an ad I have seen already. Second, certain functionalities doesn't always work. I viewed my history and all of a sudden it can't seem to load again. I tried emailing it, it says email is sent to my email but I received none. Thirdly, your developers should do better to stop programmatic error messages being displayed to your customers.",1
2022,"Recently this App does not open 9 out of 10 times. To make the matter worse, no statement from the Bank as to whether or not they are aware of this short coming and what they are doing to rectify the anomaly.",1
2022,Good app! Okay work,5
2022,"I have tried countless times to login but to no avail. It always say ""incorrect pin, lost internet"".",1
2022,"I have always boasted about this app, but the experience these past week has being terrible. Make una no fall hand oh",2
2022,Nice app,4
2022,Open my app,5
2022,Great,5
2022,Improve quick email and sim alerts 📢 please,5
2022,This app is not working again,1
2022,Include an option to save beneficiary of airtime recharge.,4
2022,Great,5
2022,Great.,5
2022,Most foolish App It doesn't work again since the new update...,1
2022,Super great,4
2022,Nice,4
2022,Very good for my business,5
2022,To login is a problem now Please kindly do something About it ASAP,1
2022,It requires improvement as I can no longer save non first bank account number and online transactions not as reliable as it used to be.,3
2022,Cool,5
2022,Nice and simple,5
2022,Me,5
2022,I can not screenshot on the app,3
2022,"Right now the app loads for ever. This is not network issues just say you should know. For the past two weeks now this issue has persisted. Please look into it its frustrating i have to switch to another bank app. You call yourself first, try and always be the first really.",2
2022,you do know there is an error message when some one logs in and the app is very slow,1
2022,nice app,4
2022,Absolutely unique,5
2022,"No longer working for me, it's saying that i exceeded my daily limit and no transaction had been made. Too poor. I wish i could give zero star",1
2022,Not a bad app except after updating it requesting for validating pin which is not sent until the session expires,4
2022,I try to login but no networks,5
2022,"Great App and am glad to have it,not giving 5 stars yet cos it use to hang on my iphone sometimes.",4
2022,"Do first bank know that this app has become stupid??,the most unreliable bank in Nigeria.",1
2022,"First Bank how on Earth did N4,854 on February 18, 2022, disappear from my account without any debit alert? Kindly look into this before it gets out of hand. No one has been able to give any concrete or reasonable explanations",1
2022,Why can't a new user register with my phone even after uninstalling and reinstalling the app. Only the existing user is able to use the app.,1
2022,Nice,5
2022,1/500,1
2022,"Excellent experience. Thank you, first Mobile.",5
2022,🤪🤪😘,5
2022,"After the last update this app cannot open again, infact am going to leave first bank because of it. Very very annoying.",1
2022,Excellent,5
2022,Very nice,5
2022,Very helpful,5
2022,Rated no 1,5
2022,No issues at all.,5
2022,"This app used to be good till the last update, it's now hard to open. This is absolutely too bad now",1
2022,Satisfactory,4
2022,"This my first time of using this app, the axperience is nothing to write home about. If to login is a big problem, than only God knows what it will take to carryout transaction with the app",1
2022,Amazing and superb,5
2022,"This app is a disaster what the hell was the developer doing 🤣🤣🤣🤣 app always saying error you cnt even login, please dnt waste ur precious time and data or even banking with first bank.",1
2022,The app perfectly meet up to my expectations. Its easy to operate and well secured. Thanks for services,5
2022,"The app has been going great until recently when I couldn't pay through QR code, keeps saying error, I would like if it could be fixed",2
2022,Excellent,5
2022,The upgrade is so bad. I have been trying to open my mobile app but it keeps displaying blank on my screen event though i have good internet connection.,1
2022,Good work P,5
2022,This app refused to upgrade. I have been trying since two days ago but it keeps boothing with no positive result.,1
2022,I feel like being,2
2022,abubakar usman musa,5
2022,This app is so annoying.🤢🤢 Error messages here and there with terrible network service. Couldn't do any transactions in the last 3 days. Had to delete and reinstall the app but to no avail. This is messing up business & time wasting. Fix your app and let's focus on something tangible rather than wasting time on this.,1
2022,"Please include paycom in your list of financial institutions and then again, make the OPAY in there functional.",2
2022,Bad network problem since I updated mine is not opening.,5
2022,very hard to log in and spoils transfer 🥺🥺😡😡,1
2022,Nice app... Infact best mobile banking app ever..everyday a better day..#you first,5
2022,Very useless app....,1
2022,It needs more upgrade but it's good 😊,4
2022,The most incredible app,5
2022,Really hectic getting my transaction history on the app.....it can be really frustrating,1
2022,I can't screenshot bank statement,2
2022,Poor,2
2022,One of the best financial applications to use in terms of UIUX. Even my grandmother can use this application.,4
2022,Worst bank app ever...,1
2022,"Since i opened dis app,i have not enjoyed it at all.anytime i want to open d app,it delays and later it says lost connection.please,you guys should work on dis feature.its affecting me seriously",2
2022,"Frustrating, worst banking app in the history of bad ones. Can scarcely do anything without logging you out midway. Can't access more than a days history no matter what you do. Will never download your history no matter what. Can go a whole day giving you a blank page on your transaction history, Irritatingly frustrating. Seriously considering shutting down my FBN account simply because of this dumb app. I ll rate zero if possible.",1
2022,It's does not screenshot transactions,1
2022,Its work the way i want,4
2022,"I'm beginning to hate this app same way I hate Nigerian government. How will I in a whole 24hrs be unable to open the app? First Bank should please review this app. It's disheartening. I've needed to make an urgent & important transfer and I can't access the app features due to the fact that's not opening. Before when it does this way, it will open during the earliest hours of the day. Now, even the earliest hours it wouldn't open. I will soon resort to several other banks I'm a customer to.",1
2022,Just lovely,3
2022,"First Bank are no more trying, since my app got outdated it has not giving me the chance to update it for more than five months now I'm no more using this app just because this, that's why I rate it bad",1
2022,Cool app,5
2022,"The application is working fine on my phone, no any delay, easy transaction, to be honest the Application is working properly.",5
2022,"Each time I tried doing some transfer with my model App there will have to send OTP first what if I don't have my alert sim with me, please something should be done about this.......",3
2022,"So easy and conveniently to use,I appreciate it",5
2022,Good,5
2022,"Unfortunately this app has stopped, I do not understand what is happening",1
2022,Pls take this app to the trash it's not worth it.,1
2022,Very slow and frustrating,1
2022,It's nice app to use when banking with first bank but on the app i can't take loans I've been banking with them for 3yrs now so i give it 4 stars,4
2022,Nice,5
2022,Good,5
2022,Fantastic,5
2022,It isn't working since lately last year,1
2022,Exception,5
2022,This Last update Is Nonsense Just Too Bad...i cant even Login At once the process is too Much.you guys should do Something about it..,1
2022,Excellent,5
2022,"This is worst bank app I have ever used in my life. Most times it won't open, it keeps loading when you want to do transfer on it. First bank should do something about this",3
2022,Good,4
2022,Bad,5
2022,"reliable, quick and easy",4
2022,Interesting,5
2022,"Very terrible, I have been trying to activate this app since i got my ATM card. My card will expire this year and still can't get it activated",1
2022,The app is very good for easy access,1
2022,Good,5
2022,"Dis is d worst I have seen, for d past 3 to 4 days av been updating all to no avail, infact am fed up nd thinking of changing bank of nothing is done to it, pls do something about it",1
2022,This app. is no longer working. Too bad,2
2022,Great App,5
2022,This last update is a total disaster. Why would I have to update accept terms and conditions everytime I want to log in to the app. Network error all the time. And the developer has done nothing about these issues since December despite the many complaints.,1
2022,App was OK but I have been unable to open it for some days now. It always report network error after about 90 secs of waiting. Can you pls fix this issue.,1
2022,Nice,5
2022,In the past it's been a good app but recently I've been unable to transfer because account to debit from can't be selected. This left me stranded. Please fix. Thank you,3
2022,Well Done,5
2022,Excellent services,5
2022,Right now this is the worst update released on this app haven't been able to do any transaction for the past 1 week,1
2022,Worst Bank App in the world,1
2022,This app is very bad when I tried to open a new account with them using my BVN and my phone number yet it no still opening.,1
2022,Difficulty loading app... Kindly fix to get better rating,2
2022,Tried severally to install this app to no avail. Inhibiting my financial transactions. It's a no for me.,1
2022,Very good!!!,1
2022,Very good,1
2022,I love using the first mobile app because it's easy and effective to use.,5
2022,"This app needs update, Its been very hard to login each time i want to use the app. A whole firstbank for that matter. Look at GTBank, Zenith and co. Please update your app",1
2022,"It was best online mobile, now so difficult to connect, days will pass by without having opportunity to perform online transaction 😔",1
2022,"Too bad this days, infact it's annoying",1
2022,difficult to download,4
2022,Good,5
2022,Always having a network issue.l prefer the former one,2
2022,"Been having troubles logging into my account. All of a sudden, its complaining no account is associated with my app and network errors. This is the app I have been for quite a while. Quite disappointed.",1
2022,Very good,4
2022,But slow to operate,3
2022,A good app but can not add my email to get my bank statement pls I need help to do so,3
2022,Sale,5
2022,"The recent update has been really difficult to use,it takes forever to open up and crashes after. Please fix",1
2022,Difficult to login,1
2022,Good to go,4
2022,So unstable and unreliable. Developers need to work on this. # Frustrating,1
2022,"My app is perfectly working but whenever I want to transfer money,it will asked me to select account to be debited from but the the select account is always blank,pls do something about this",3
2022,Transfer,1
2022,Nice,5
2022,"This app is total rubbish. I have been trying to access the app for more than a week now, it's not opening. Telling me about some connections problem while I am using other apps successfully.",1
2022,It's my favorite,5
2022,This new app is terrible. Why would you make this app non user friendly. Please give us the old app back it was perfect and had no issues. I regret updating to this. This app don't even deserve any star.,1
2022,Excellent,5
2022,Not working,1
2022,"Two days running now, I cannot log in to the app. First bank should do something about this. Your app sucks greatly",1
2022,Excellent app,5
2022,Very good apps,5
2022,Good,1
2022,Easy and fast to make transfer,5
2022,"Firstbank customer care line is never reachable. You guys are always putting your numbers on divert automatically it will be beeping line busy. Why do we have to enter the bank to lay every complains? Nigeria is stressful already, why are you guys adding to our stress? One would have complains but never able to reachout on call",1
2022,It's a little bit hard to open,4
2022,"I'm having issues with this mobile app, I downloade the app yesterday and create everything then when I wanted to open it and is telling me that this app is deactivated from my divice.",2
2022,"The this new update is difficult to open, is really frustrating, do something about it!.",1
2022,Perfectly okay,5
2022,Simply reliable.,5
2022,Poor app can't open since rubbish wasting of time,1
2022,I cant activate my account,5
2022,Good,5
2022,Firstmobile 2.7.0 crashes and closes on android 5.1. No transactions possible. Over three months running and no sign it'll change as complaints to this regard has returned to reply,3
2022,This app is well moderate and secure! And faster while about to do transaction! First app...,3
2022,What a wonderful online banking app.... honestly I'm really enjoying it kudos 💯,5
2022,Fine and good app,5
2022,Good,4
2022,I like it,5
2022,It's quite unfortunate that one of the biggest financial institutions in Nigeria can't maintain a simple mobile app. I don't even have the boldness to tell people that I can't access my app for over two days now. Please let this app be taken down if you can't keep it running for days without glitches. I am fed up!,1
2022,Very good app,5
2022,"The app was great before, but now it's a shadow of itself. Doesn't open all the time, especially when I need to carry out urgent transaction. Work on your app",2
2022,Very poor service,1
2022,"Very annoying app. If you don't improve, I will leave for another bank and discourage everyone from using this.",5
2022,Satisfactory,5
2022,Good app,5
2022,Amazing,5
2022,Refuses to login every time. Very horrible experience.,1
2022,Cool,4
2022,Worst banking app,1
2022,Not what i expected.,1
2022,This app isnt opening,1
2022,Please how do I pay my first bank app loan on migro,1
2022,"In the recent few weeks, starting from January 2022, this App has been quite frustrating: often services unavailable, server error, etc. Despite repeated updating, uninstalling and reinstalling. As at the time of this review, some buttons on the App are not working especially the ""Transfer"" button.",2
2022,Good,5
2022,"I have been trying to install this app for over 7 hours(seven) to no avail, what's the problem? Do something",1
2022,Fantastic,5
2022,Is bad,1
2022,Nice app,5
2022,Later,5
2022,Horrible,1
2022,I like it,5
2022,Excellent,5
2022,Please work on the app. The app has issues with the transaction pin I can't purchase airtime from my bank,1
2022,Very nice,5
2022,"Can't login to the app, do something about it. It's frustrating",1
2022,"Great banking app. Easy & seamless to use. However, I strongly dislike the display of adverts whenever the app is opened in the latest updated version. The adverts should be removed pls.",4
2022,Unable to installed firstMobile,5
2022,Good,5
2022,It takes so much time to load contents,2
2022,Is good,1
2022,And why can't we request for email statement on the app??? The feature is right there but absolutely useless 😒,2
2022,Prone to login errors and delays.,1
2022,This app keeps stopping,3
2022,No screenshot,2
2022,"FirstBank is becoming ineffective with alerts on transactions. Takes days in some cases to post them. Correct this necessity for security reasons, please.",2
2022,Please this App needs upgrade seriously.,4
2022,"Not easy to use,writing invalid transaction pin and can not update .",2
2022,"Login seems to be harder than writing Jamb, this recent update is trash",1
2022,Network issues,3
2022,"""Warning! TypeError: Network request failed"" This is what I keep getting each time I tried to login. Very frustrating app",1
2022,Wow,5
2022,"For heaven's sake, why should I have to tick that consent ish at every login? How does this make sense FBN, how?",1
2022,"It really getting worse, as for the previous version i really enjoyed it. Seriously you guys should find a lasting solution to this inconvenience pls",1
2022,Lovely,5
2022,"Hate it for now, as OTP introduction is a big challenge. It can be frustrating to keep waiting for hours to get OTP. HELP IMPROVE THE PACKAGE",2
2022,"Honestly I use to enjoy using this app but since the update it has not been normal like before, it's now delay transactions and also no opening at times pls fix this asap",1
2022,I only gave one star because 0 stars can't be given... I made an airtime recharge to an MTN number and yet I haven't received the airtime but I've been debited,1
2022,Good,5
2022,The App is no longer responding just rotating without results,2
2022,"The app is just so bad, simple transfer i can't do since 2 days ago the same issue and i called yhem they keep saying nothing is wrong, if nothing is wrong why is it refusing to function. You guys need to do something fast about it.",1
2022,Best banking app ever keep it on,5
2022,very good,5
2022,Ok,5
2022,Great!!!,5
2022,Very fast and reliable application. I enjoyed using all the time. Secure and appreciative,5
2022,"Besides being an excellent app, one key downside is that the app displays your account balance openly so that anyone close to you can peep at your account balance. You guys should make it such that it is possible to hide account balance to make it peek proof.",4
2022,First Bank is the best ever. I love First Bank 👍,5
2022,Economically high rate of changes every transactions compare to third party bankers but maintaining its head \mong other major commercial bankers you first.,5
2022,"It dosent display history, where u did previous transfer, i saved a beneficiary, its been wiped out, no previous data is been saved inside, pls check it, pls do apply, Histories so to be easy to access transactions histories but its working fine",4
2022,Very much reliable,5
2022,It was very slow,1
2022,Okay,5
2022,"Whenever i try to do any transaction like paying of bill, the App hangs and log itself o.. #frustrating if i must say",1
2022,Good,5
2022,Good and reliable,5
2022,Good,5
2022,The most horrible app I've ever used. Very poor usability. Everything about this app is really slow and annoying.,1
2022,Very useless application it will not work when you need it,1
2022,Trusted,5
2022,"This current update is so poor , have to do the consent and terms and agreements to login",1
2022,"Please you guys should do something about this app, I've been using it since at times I will be able to transfer 300k at times I cannot even transfer up to 200 it has to be 50/50. Please guys to do something",1
2022,"The best app I have seen so far, it's simplicity and the ease with which it solves complex issues is wow!. This is an update to my old review above...I hope FBN knows that this new isn't better in terms of experience, you might have added new things, but this new app sucks compared to the Old one, Additional update, please do something, or just give us back the old app, please! The experience of this one is frustrating!",5
2022,Does not open,1
2022,Cant receive OTP,1
2022,I doubt the bank reads the reviews! Whoever developed this app or the update should lose their job. This was a good up until recently! Now it keeps being unable to connect to network. You have to unistall and reinstall. It's a shame!! Fix this or I'm out!,1
2022,Nice app,4
2022,"Having to accept terms & conditions over again needs to be fixed. UI design isn't as nice as before, and content loading time requires optimization.",3
2022,Jicfe,3
2022,"I don,t no what is doing on with this app but i can,t log in i don,t known why this app is please just try and fix it because if you don,t fix it people we no longer use this app again because is very very bad",1
2022,Nice app 👍,5
2022,Why is it now difficult for the App to open?,2
2022,Okey is good,2
2022,Trying to upgrade but couldn' t work. The upgrade is not coming up making it impossible for me to use the app. The upgrade failed to open,5
2022,Chibuzo jude,1
2022,"Satisfactory, efficient, reliable, dependable, first mobile is effective, prompt response",5
2022,Very good,5
2022,Very stupid app. Keeps shutting down someone's phone and misbehaving.,5
2022,Since the last update taking screenshot has not been allowed. Please verify it.,1
2022,Always out of service after this update,1
2022,Fairly good,4
2022,Awsome,5
2022,"please I once logged in my sister's account on my App and since then I have not been able to log in my own Account, I have uninstalled this App so many times and after reinstalling it the app still request my sister's pin, there's no option for me to log in to my own account, how do I fix this?",1
2022,Excellent app,5
2022,"App not opening after update, things not looking really good.",1
2022,Please no one should waste his or her data downloading this app,1
2022,First bank is the best bank so far thanks alot. issues pertaining app is more difficult the bank should atleast review it so as to be faster.,5
2022,The app has issues. The new update doesn't have a good user experience.,1
2022,The updated app is not working,1
2022,Fast and reliable,5
2022,This app charges Everytime For no reason at all I doesn't even deserve a star,1
2022,Can be frustrating at times,4
2022,Good,4
2022,Good,5
2022,This is now difficult to open,2
2022,Firstbank app is awsome,5
2022,very good for me,4
2022,The app is not working Kindly do something to the app,1
2022,I can't find the column for registration,1
2022,I'm unable to login since the last update please 🥺 fix it,1
2022,Bad,5
2022,Nice,5
2022,Good just that the charges are much,4
2022,"Kindly revert to the precious version within the next 72 hours. This version is frustrating to use. In fact, it's almost useless.",4
2022,Oluchi Kenneth,5
2022,Doesn't load,1
2022,Pls i hv been updating my app since yesterday is not going pls u guyz should do someting,1
2022,"The previous app before the update was usually a go to app, buh this one always disappoints even when the network is strong. Pls do something about it.",1
2022,"it's been ok and doing fine till this last update, app kept messing me up when i have important transactions to do. imagine for 3 days now, cant access my account 🥺🥺🥺",2
2022,Was almost perfect last year. Wonder what has gone wrong in 2022.,1
2022,This App is totally out of it. I've not been able to launch it for weeks now. I have to be looking for alternatives before I can do any transaction,1
2022,Very good,4
2022,Very good and helpful,4
2022,Very important,5
2022,"The last update is error, it keeps hanging. I have to uninstall the app and redownload, pls we need quick intervention",1
2022,"I thought new update is suppose to serve us better but this totally rubbish. Pls bring back the old app. Since I downloaded this new update, I have not been able to open my account",1
2022,"App not installed on my phone, I have to go back to play store each time I want to use it",3
2022,The apps is not updating,1
2022,I like ti use this app,5
2022,"Since last year i uploaded this new version of firstmobile app,i've not been able to log in to the app. I've not made any transaction. If i try to use the quick transfer,it will not display the beneficiaries. Pls try to work on this because it's frustating.",1
2022,Excellence,5
2022,Okay work,5
2022,"This app is not working on my tablet, whats the cause?",2
2022,It refused to open on my phone,1
2022,Nice one keep it on,5
2022,"Good app, they even loans",5
2022,SINCE 7TH OF JANUARY I HAVE NIT RECEIVED BANK ALERT NEITHER DO I FEND IT EASY TO TRANSFER . MY ONLY SOLACE IS IN ATM,1
2022,Very useless update. Not opening and making me sad all the time.,1
2022,Very okay,4
2022,"Since this new update, it has been problem after problem. The frustration is too much, please you guys should fix it or better still bring back the other version. No one wants new animations or Charts, we just want a good, fast and lag free payment environment. One without stress. Please, look into this. Thank you",1
2022,My trusted partner when it comes to online transactions and the best banking experience online. Still would like it if the fingerprint lock be made optional instead of compulsory. I had to edit my review because i don't know what happened to this great app I could no longer carry out transactions because my account has been declared off even after confirming it was on. Cleared data and no changes.,1
2022,"Very poor, I have been unable to use the App",1
2022,Ok,5
2022,"It good when working,but some times it sucks and hard to login",1
2022,"Very show, always booting before page popped",3
2022,"I don't understand what is happening with my alat, I don't know what is going on",5
2022,I can't use this app for transfer pls look into it,1
2022,I have not been able to use this app for about 72 hours. What is happening?,5
2022,👍👍👍👍👍👍👍👍👍👍👍👍👍👍,5
2022,Very good,5
2022,Great,5
2022,This First Bank App is worse than any other App in my device very disappointed with this App. Slow and frustrating App that takes 16mins to receive OTP after you initiate a transaction... I hate this App. Very very Slooooooow😴,1
2022,This app is not good Am having difficulty to do transaction,1
2022,I don't know why I chose to update my app to your latest update. It's causing me a lot of stress. 😒😒😒,1
2022,Perfect,5
2022,Gud parformance i injoy it,4
2022,Good,1
2022,Inability to print receipt and download after transaction,1
2022,Hi how can I do transfer from the app I don't know how,1
2022,Nice,5
2022,Very poor,1
2022,Awesome,5
2022,Logging takes too long mostimes. The app is mostly slow,2
2022,Good,5
2022,I like the app,5
2022,Update Doesn't work don't waste your data to download,1
2022,Very poor,1
2022,This app is becoming too annoying please you have to fix....i had to uninstall it and download again and i can't still login 🤦,1
2022,"Don't have any problem with the app, but the Transaction History should be made to cover a wider/longer date range",3
2022,"I can't always login and even when I do login, my transaction history doesn't show anymore. Plus I can't create beneficiary. Keeps asking for some security questions.",1
2022,Need improvement,3
2022,"THEY NEED 2 CHANGE THIS BANK NAME 4RM ""FIRST BANK"" 2 ""FIRST TRASH""! SINCE I LEFT THIS bank i started enjoying wat PPle call peace nd standard banking,i av 2 acct 4rm two diff banks NOW,D only thing that connects me 2 this first bank is my bvn,i went there 2 update my BVN INFO nd they said 2 days time,it will be updated,this is the 3rd nd nothing on earth or in heaven has been updated nd i wasted tfee there.WAT NONSENSE IS ALL THIS,IS NT ABOUT MAKING UR SERVICE EXPENSIVE ND GO N LEARN 4RM OTHERS.",1
2022,First,4
2022,It's nice,5
2022,Very Good App,5
2022,Ever since I updated the app I had not been able to found the IBEDC Prepaid services .,1
2022,This app has the worst network of anyother bank...can't even open my mobile app since on the 1st of this money and I'll go and close my acc with first bank if it continue this way,1
2022,First,5
2022,I tried activating my FM app but it said to request an OTP which I did but said not found pls I would appreciate if you work on it,1
2022,This qpp is full of trash,1
2022,Good,3
2022,"Nice app, easy to use",5
2022,I dont know what happen after activating my device it is unable to sign in whenever i put my 5 digit pin to sign in the appiication will just closed immediayely,1
2022,Problem opening app,1
2022,A nonsense app always disappointing someone.,1
2022,Very easy to use app. Would gladly recommend it to anyone. Very good app indeed!,4
2022,Your charges mad Gan,3
2022,It is not displaying account to debit what is even wrong with you people,1
2022,Easy go,5
2022,Fast and reliable.,5
2022,Good bank,4
2022,Excellent,5
2022,Very good,5
2022,I can't logging to my back app keep taking to my home page I don't know what to do now please fine a way to work this out,1
2022,"The app has been serving me well until this last update. This latest update needs serious attention. Every now and then it lost internet service and that delays transaction. Please fix your network. Someone says before that those using MTN data were the ones experiencing this problem but that is not true. Am using Glo, i still have similar issues. Please do something to fix this network problem as soon as possible.",3
2022,Fantastic,3
2022,Good,3
2022,Very useless bank app that frustrating customer. When uploading your BVN it be telling you rubbish as if is not your BVN. Nonsense app,1
2022,Perfect I really have any issue using FIRSTmobile app it's amazing,5
2022,Not able to carry out transactions for days now.,3
2022,Please Why loading since and never open,5
2022,The app is very good but the problem is that I can not transfer more than once a day,1
2022,I enjoyed this apps,5
2022,app wouldn't work sometimes,2
2022,"Very poor online banking experience. For Christ's sake, why does the app keep crashing? I'm realy disappointed in you guys lately.",1
2022,Great,5
2022,Very good,5
2022,"These app is annoying, I used the correct OTP code sent to me.. but it still not recognized 😠😠",2
2022,"App not opening Keeps saying ""app keeps closing""",2
2022,The network is versatile,5
2022,BRILLIANTLY OK BUT WORK MORE ON D NETWORK,5
2022,Why can't I do screenshot with this app,2
2022,very slow,2
2022,Good,5
2022,"This app use to be a good app but now it even hard to sign in always showing ""error network request failed"", guess the developers are tired and the banks is tired too. Left for me this app should be deleted from play store and first bank need good developers. Mobile banking apps are in competition and you are building this trash 😐😐 that sad. The app just makes me think you guys can not handle a common app how can you now handle peoples money. That means you can not handle anything. No star",1
2022,"App was good before but now I couldn't even log into my app any more, please check it out admin",2
2022,Uptil now I can't be able to downloaded it,1
2022,Really good to use,5
2022,"I think first bank need to work their issues with mtn. The app doesn't work with mtn network,it's very stupid.",2
2022,Nice app,5
2022,Am finding It difficult to start the process,3
2022,Great,5
2022,"Am unable to transact via this app and am out of Nigeria. Money is stucked, atm is expired. How can this be resloved",1
2022,Network problem all the time,5
2022,My experiences optional for the past 3 weeks transfer is a difficutin times for me which is dissapointed time for me. Revived my speed net work Back to normal. Thanks...,5
2022,Truly the first,5
2022,Awesome....,5
2022,Very nice,4
2022,It is not always loading compared to others app,2
2022,Nice experience,5
2022,Very reliable app,5
2022,"The app is very good, reliable and can be trusted",4
2022,Fine,5
2022,This Smart app will secure your money and enable you to withdraw and transfer money alltime all day 💷💵💶👇👇👇,5
2022,Good...,5
2022,Excellent,5
2022,Fantastic,5
2022,Very good App,5
2022,Thanks for the update,5
2022,"Very poor performing App. It's so ridiculous, First Bank needs to do something better in maintaining this App properly for better function. It's often disappointing using this at the moment",1
2022,"My phone app (V2.7) will not work on Saturdays and Sundays, I receive an error message; network request fail. Very unhappy with this continuing issue. Maybe time I moved to a different bank.",2
2022,This app is just the real devil it self,1
2022,"This app is just bad. When you need it, it doesn't function so bad.",1
2022,Is my first time,5
2022,Is ok,5
2022,An unfortunately disappointing app,1
2022,This app has not been working for the past four days now. I cannot even open it not to talk of making any transactions. Kindly fix whatever the problem is.,1
2022,This app is a big disappointment to me. Over three months now it has refused to update. The onevi have already displays an error has occurred any time i tried using it. Please first bank should do something about it. I've visited the bank for solution two times. Yet it didn't work.,1
2022,Excellent,5
2022,Good,4
2022,"This app has been grate it remove the stress of going to bank ,save time",3
2022,The app was great just that u have to go to bank to clear history of device you've used after logging from 10 devices. Pls it exhaustive and some of ur workers in the bank can be very annoying.,3
2022,"After my bitter complaints, I've been using the app well. Everything is back now and running. Thank you first bank.",5
2022,Excellent service 👏,5
2022,Good,4
2022,Very poor app....always disappointing me when i needed it most. In fact i will empty and block the account soon.,1
2022,The best app,5
2022,I love this new app. Logging and doing my transactions was speedy. Thanks to First Bank Nigeria,5
2022,This app is a nightmare particularly after the last update. It refuses to move. You could send a whole day operating it without a success. It has less than a star.,1
2022,Very poor,1
2022,Very good,4
2022,"How can a bank like first bank not take their app serious?? Service has been down for over a week and no one seem to be doing anything about it, I've been trying to login yet I can't.... Please firstbank what's your ETR. We have things to do with our time and money...",1
2022,Why is your application taking so long to open? Please fix this!,1
2022,I like the aap,5
2022,Very impressive,5
2022,"It's always saying no network,when my network is Soo good. Plus I have enough g.b",2
2022,Already a first Bank customer and this foolish app is telling me that no number match my information,1
2022,A flop.,1
2022,"This App has no rating from me, it's so frustrating. Can't Log in",1
2022,Terrible. You can't get transfer receipts after you close the transfer. You can't generate statement of account. Disaster!!,1
2022,This is a big mess,1
2022,Perfect,5
2022,I love it,5
2022,Too bad,1
2022,It cost much,1
2022,For the past two days I have been unable to access or do any transaction on the App... fix pls,2
2022,Nice one,5
2022,Popular with good dedication and now its not working due to register my account with 10 phone,5
2022,"Sad that despite several complaints since recent upgrade about the poor condition of the application, management is still mute. Very poor rating.",1
2022,Great experience,5
2022,Great app,5
2022,Been having it good with the app until yesterday when my app have refused to open,4
2022,"The app works fine. Many times I had problems logging into my acct thinking it was the bank's system or apps problem. Today January 27, 2022 I went in to a branch office to lodge a complaint. The rep told me she was having similar issue. As we were talking a military officer, came in to lodge the same complaint. At that point we discovered that all of us having the problem were on MTN data service while those on different carrier data service had no problem. MTN data is the PROBLEM",4
2022,You can't rely on this app. For days it pops a network related error. Still can't log in. I have pending bills!!!,1
2022,This last update really ruined this app. It use to b my most trusted bank app but all of a sudden logging in has become a nightmare.,1
2022,Excellent!,5
2022,It has refused loading for day now. I have uninstalled and reinstalled but yet nothing. It's been extremely frustrating. SAD,1
2022,Very worst and frustrating This bank did not deserve one star rating at all I can't access my account it keep showing error and I was unable to do any transaction I just regret using this bank Very annoying thing,1
2022,"Worse app can't even do transactions,my business is on hold because of this pls it should be deleted if it can't be fixed.Giving it a star just because you made it a must.",1
2022,This app is a total nonsense I had to Uninstall and install again yet not working frustrating my efforts to make transactions,1
2022,Very ineffective! Always going bad at most times,1
2022,The app is been slow for past two days and showing beta programme is full What's the proble,1
2022,Very terrible and worst banking app ever,1
2022,Can't even activate device!,3
2022,"The FirstBank app is very frustrating. It will suddenly to stop loading for days, give network failure notification even when other apps are perfect, and frustrate realtime transactions. Rating: 2.5.",3
2022,To login is always difficult for me,2
2022,"I can't seem to login , error msg",2
2022,What is wrong with the app? I have not been able to login for two days now.,1
2022,Helpful,4
2022,Poor network,5
2022,Is very poor! It takes a very to respond,1
2022,Is a very fast,5
2022,This apps is the worst apps have ever seen. Have been trying to login for 3 days now not going through,1
2022,"Most of time unable to open my app, very bad",1
2022,Why would you make an app that was already bad worse? I've never seen a more unreliable app,1
2022,First Bank 🏦 you guys are trying.,3
2022,I haven't been able to use this app in like forever .... and I'm schooling at ikole ekiti with no branch of yours here ... please do something ...,1
2022,The features are getting better but the operation is becoming increasingly difficult. For days the App will not open and nothing of comfort from the IT team.,1
2022,Much slower than some other bank apps to open. Isn't there a way this app can work in a poor network area where some other apps work perfectly?,2
2022,This app used to be the best banking app out there but had literally stopped working. Keeps giving error message network request failed.,2
2022,Very poor service. First bank you are frustrating your customers with poor service. I can't access my first bank mobile for 3days now. You are the worse bank in Nigeria,1
2022,I can't log into my app for 2days now pls help,2
2022,Is like I will not use first bank account again,1
2022,"This app is terrible, I can't login to do any transaction.",1
2022,USSD down. Mobile app down!!!! Trusting first bank is getting ready to be disappointed.,1
2022,The app is frustrating,1
2022,"App refuses to open. This issue has been recurrent from time to time. Usually, I have to turn of and turn off flight mode before it'll work but this time, everything I've tried proved futile. I've even restarted my phone. Its been almost 24 hours since the app refused to open.",1
2022,"This apps is very terrible, I can't even get access to it.",1
2022,"Kindly advice on what to do regarding this first bank App. Its not working at all presently. Very fustrating, you can imaging, when you wake up early morning and ve very vital and important transaction to do. And this is not connecting, while other banks Apps are working. This is hell!!!!",1
2022,It's so frustrating using this app nowadays. The app was once reliable. Please do something urgently to fix it.,1
2022,Very good,4
2022,Since yesterday i can't log into the app it keeps showing error,3
2022,"So diffcult to login. Popping up adds all the time. It's not user friendly at all. Old one will just display receipt to you but this time, they will start speaking Grammer before u can access it. Please, let us go back to old once since your innovation is not innovative",1
2022,I can not log in. Why is it so difficult always to activate it?,5
2022,"This app is becoming very annoying, for how many days now it's not loading and I need to pay my lodge rent...😡😡",1
2022,"This Upgrade has to be the craziest decision, the last version was way better than this, i was thinking maybe the UI will be much better, but it's just the same thing or even worse, very slow app, how will a login process take Hours/Days",1
2022,This recent update is not good at all...after first transaction the next one is you've reached your daily limit... Been trying to log in to no avail...,1
2022,The app no longer works. Can't even log in.,1
2022,"Very useless and inconsistent apps. I have been trying to carry out transaction for over three days now without success. Can't pay my workers, thereby slowing down my work on site. I am considering closing the account completely.",1
2022,"The app is not always loading. When one needs to do urgent transactions, it will keep failing to login. I prefer the previous version 100%.",3
2022,"Completely mess app, absolutely nonsense, highly anoying, totally rubbish, everything about first bank is total failure.",1
2022,When you need the app to open it doesn't so frustrating. Please fix,1
2022,This app is a disappointment,1
2022,It's been very good and the updated version is excellent,5
2022,Trash. Very slow app. Poor connectivity.,1
2022,This app is just terrible of late . I can't login and it's crazy .,1
2022,This app has become worst can't login keep showing error message. Try and do something about it this is terrible,1
2022,Bad app,1
2022,Very useless App Recently. You can't just be in need & trust this app to open once,1
2022,"Its becoming more difficult to login into the FirstMobile app, and this is affecting my(ability) to perform financial transactions. I've heard other persons complaining about this same challenge. At times, one won't be able to login into the app for a couple of days. Kindly do something about this please.",2
2022,Several attempts to open the app failed despite update in bank two days ago,1
2022,Disappointed many times,1
2022,Very disappointed app anytime I have important transaction to do it won't come up useless app.,1
2022,Very easy to use,1
2022,all the time is network problem,1
2022,Most useless bank app ever.... Has not been opening since 2days now. Without any reasonable reason... Ha ruined so many transactions for me. Shiiiiii,2
2022,"I haven't been able to log in for some days now. Secondly, it doesn't screenshot. Work on it please.",1
2022,Superb,5
2022,Been trying to acces my app but it keeps telling me error,1
2022,"App refuses to open/load when you want it the most. What's the use of having a mobile app and you can't rely on it. Do you know how embarrassing it is after you've purchased an item and you're trying to log in to your app to make payment, and you're unable. You guys should better fix up.",1
2022,Terrible!!! The app is always down.,1
2022,"This app has been misbehaving, can't access it when I need to. Please do something fast",1
2022,"Honestly d worst app ever used, it had not be able to open since 3days now and still counting. Plz we need immediate change b4 it will ruin someone's biz transaction",1
2022,Bad infact very bad,1
2022,Terrible experience!,1
2022,A very terrible app. Keeps giving me an error notification,1
2022,What's happening that we can't access the app for more than 24 hours,1
2022,"First Bank is the worst bank ever.... You guys are utterly useless. Even your USSD service lately has been annoying. Please get to work instead of decieving yourself with the untrue slogan ""you first"". You guys have cost me money today.",1
2022,Useless app,1
2022,Can't log in after the update,1
2022,Only first bank staffs are the ones rating this app 5 stars I can swr to that,1
2022,"The worst app I've seen in the history of online banking, first bank is always behind. Sometimes I wonder if you don't use ohlther bank like GT, Zenith and see how their bank app is swift and works excellently. I've been trying to initiate payment since in the afternoon, ussd and app not responding. What a waste of time going through all the stress simply I want to open a FBN account.",1
2022,This app sulks. Uninstalled it and reinstalled because it refused to log on but now I can't register the app on my phone again. They are saying 10 app limit reached. This is useless and have ruined my day. I can't even give it one star at all but for to post this review I give them just a star,1
2022,You guys are doing great. Keep it up,4
2022,Terrible banking apps,1
2022,"Rubish app You people are ruin me, i can't log into this useless app to access my account and your ussd is also not working? This is very bad and completely sickning.",1
2022,Yes oo,5
2022,Poor service. Always finding it hard to log in,1
2022,"These app is the most useless bank app ever,always misbehaving when you have an important transaction to made...so embarrassing, please @firstbank look into these issues we deserve good Internet servicing",1
2022,My app isn't opening. This has been so terrible for me,1
2022,"The ussd code is saying the service is not available since yesterday i want to transfer but can't complete it because of the issue,why you guys always like that",2
2022,But firstbank why......why waste money creating an app that cant work seamlessly? Every month problem,1
2022,All the mobile app seems useless to me. I have deleted reinstalled them more than a thousand times. And non is working for me. Am so angry right now😠😠😠,1
2022,Very interesting,5
2022,Terrible app. Please I'll advise anyone that uses internet bank services a lot to fibd another bank.,1
2022,"Worst App, terrible, frustrating, so annoying. I can't access my Money for the past three days now. This App is just a disappointment",1
2022,"Though, I have use the app before it was good. I'm still going to use it again to see if is the same with the former one.",4
2022,Great,5
2022,Why is it so hard to login and use the App.. so frustrating,1
2022,My app has not been opening for three days now,1
2022,"has been total horseshit last 6weeks, but i'll give you 2stars for 10years of great service",2
2022,Nice app,5
2022,The best ever,5
2022,Very nice,5
2022,How can I get the older version because this new version is trash! Maybe you should just stop updating your app because it seems to be worse each time you update it.,2
2022,The worst app ever,1
2022,"Terrible, which is one is network error",1
2022,I can't login. Always showing internet error.,2
2022,"I don't know what happened to first Bank app , I have been trying to log in since",1
2022,Can the software developers at least give a reason why we cannot log in to the app for over 2days. This is rather not impressive. It seems like customer's funds are held hostage since we cannot access funds. To compound worries is that there is no corporate communication from the bank on why the issue persists. I am not surprised that the bank keeps having corporate governance issues since even customer's needs and complaints are never addressed with upmost urgency.,1
2022,Useless app. I can't even login to make transaction which is very urgent.,1
2022,This app isn't loading,1
2022,"Terrible I have uninstall and re-installed thrice in one month, app gets frozen. And no its not a network issue",1
2022,"This app hasn't been loading since forever,it's annoying",1
2022,"As bad as it is am contempleting on opening another bank so i can happily uninstill this stupid app... It sad that as big as this bank is they cant even grant customers good app to perform there tramsactions... As bad as the system is you guys are even aiding fraudstars by this your crazy app, why dont you just bring down the app for goodness sake.. I cant even confirm if money has been credit to me or not knowing fully well the high rate of fake alerts in this country... it sad....zero star",1
2022,"First bank mobile app is absolutely good. ""GOOD FOR NOTHING"" app.",1
2022,Tremendous,4
2022,So annoying 😠😠😠... Can't log in since yesterday morning and am stranded... E no go better for this una useless App Ooooooh 😭😭😭😭 somebody cannot login in peace.... This App is the most useless App 😠😠😠😠😠,1
2022,Am on able to login since telling me error,1
2022,Lovely,5
2022,"Absolutely disastrous app, just like the bank itself. I haven't been able to log in for so many days. Seems the app was developed and managed by dunces, just as the bank is being managed and run by same dunces.",1
2022,"Your app is too poor. Many times even with good network, it fails to connect. It is really frustrating",2
2022,"The app is very worst, you can't login at all now",1
2022,I can't login after the recent update What is happening.. It loads for infinity I'm very well sure it's not my network coz it's working fine for other Apps,2
2022,"For about 2 days now, I've not been able to log into the app. I have pending transactions I cannot action because I cannot sign in. How long will it take to fix this? This is so disappointing!",1
2022,The worst bank mobile app in the world,1
2022,This app it is very important app and easy transaction,5
2022,Finding difficult to generate transaction receipt as.the response is that not transaction receipt,1
2022,Great It was great using the app I love it,5
2022,"This app is not easy to open since the last update. It usually display lost internet. Please, change it because it is giving us too much hassles just to open it. I have been using first bank app and updates are been done regularly, however, the last update is nothing to write home about. I have been trying to open my account app for the four hours to no avail. Just do something about the update and the app please.",1
2022,"Great app although sometimes it gives error, but nice app nevertheless",5
2022,"You guys couldn't even manage a good UI design, imagine doing screenshots. BTW, your app hasn't been responding for days now.",1
2022,This app is terribly slow.. you wanted to make it fancier .. then you tampered with it back end,1
2022,Great app,5
2022,Good,5
2022,Worst app ever. First bank you can do better please.,1
2022,The worst app ever made. It keeps loading without actually loading. It will waste your time for several minutes only to eventually say network error. The previous version was perfect. Why upgrade to something extremely worse. Needs urgent fixing,1
2022,Gud,5
2022,This app is not good because it is very dificult for login must of the time it have network probulame,1
2022,"The uselessness of Nigerian organizations is evident in this app. I have been trying to move money from my account since yesterday for very urgent reasons, but I am unable to log in. It keeps showing some stupid ""network error"" response. You can't talk to a customer rep to address this issue. Everything is just enshrined in zero accountability. It's NOT a must for you to have an app, Firstbank. If your app cannot function like a serious organization's app, then take it off the market!",1
2022,It has been terrible after the latest update. eNaira platform is still not integrated ☹️,1
2022,Rarely works even when internet is good. Are you guys ever going to fix this app that everyone's complaining about? What if people start moving to other banks? You'd care then.,1
2022,Cool,5
2022,"I don't know what the problem is the app can't just open keep on waisting time and at end it will show erro network fail, is so bud, please update .",5
2022,It takes years to load and open!!,1
2022,Awesome Easy to use,4
2022,Most useless mobile bank ever,1
2022,This app randomly stops allowing me to log in sometimes. It really needs to be worked on because it'll leave you stranded in emergencies,2
2022,Keeps showing error when trying to log in,1
2022,"Can't even install the app on my phone, very frustrating",3
2022,This update is Trash,1
2022,Worst Update ever. Can't log in most times. It just keeps rolling.,1
2022,very very good bank and best in world,5
2022,Horrible app. I can't even login and make transactions,1
2022,"This app is not working at all. I want to make a transfer now, it is saying lost internet connection when there is well data connection. This is bad",1
2022,The app has good interface but very annoying when one is to log in and it get stuck for no reasons. It will just keep loading and then terminate. Please work on this ... it has messed up during emergency. The rest of then function is very fine by me,3
2022,"This app has failed me most of the time, I can't open it, it's always giving error messages and First Bank is not bothered.",1
2022,Great,5
2022,Okay,5
2022,I have not been able to make transfers; the app doesn't even open. What is happening?,1
2022,It's an excellent service and way to do a business transactions without the sweat of carrying cash and cheque books arround.,5
2022,I can't make any transactions it keeps on showing network error..please do something about it urgently,1
2022,"I don't know how to discrb the experience right now, because this is rubbish and so so disappointed. As this app is a mess and everything is not working properly, keeps saying errors occur all the time 😭😭😭. I can't leg in or transfer.",1
2022,"I am fed up with this bank, I don't know how much of my money has been stolen I will transfer but it will mostly hang and no refund, now adays even logging in is a problem.",1
2022,Good app,5
2022,"So I had to review my review😏. You guys, this app does not make it possible to get and download a transaction receipt after you miss saving it the first time. That is very ancient. Other banks let you re-download your receipt any time need arises. Plus, it hangs when loaded, and for too long. And the scary one is seeing error messages at the middle of a major transaction. Yes, the app is good. But let's fix these things, shall we?",2
2022,Please i want to link my mobil app to one loan and it not work and i also need my bank statement,5
2022,"This new updated App is not working... For the past 2days I can't transact any business with it. What's the problem Please? Prince Nixon Ahanonu Enugu, Nigeria... Is there any problem with this app? Can't login to my account for 2days Now.",1
2022,"Worst app ever! After getting updated,it got worse,can't open even upon good network! Tufia!",1
2022,Banking with easy.,4
2022,Excellent,5
2022,"This app use be one of the best but now, you can not even login. It's well.",1
2022,"Very poor performance,it opened blank when you are trying to transact fast it get you frustrated.",1
2022,Good application for users,5
2022,excellent,5
2022,Hard to open,1
2022,Easy to set,5
2022,"D app is becoming another thing,not opening",1
2022,My Bank is doing wonderfully well,4
2022,Good,5
2022,Very Good,5
2022,Great,5
2022,Doesn't work,1
2022,Cook,5
2022,Masha ALLAH,5
2022,This app is becoming so unbearable imagine trying to make payment but it keeps telling me to check my network please they should fix this i really don't know how else to check my network when I can use it for everything except the app thanks,1
2022,"This app is becoming quite frustrating in recent times, can't seem to allow one log on,first bank kindly look into this issue, because there is no point having a seemingly useless app on one's phone.",1
2022,Poor,1
2022,Horrible app I can't even log in An error message of me reaching my limit of devices keeps popping up meanwhile I've only used the app on one phone,1
2022,"Terrible interface, not user friendly, I have to accept terms and conditions almost everytime I log in. Navigation is not easy. Obviously needs better touch.",1
2022,best,5
2022,Updated my app and now I am can't even log in,1
2022,Me always first,5
2022,Good.,4
2022,"Please can somebody help? It's been two days since I tried to install FirstMoble app from google Play store, and till now I couldn't get it downloaded.",1
2022,@first mobile I've been unable to login in to my account and this issue has been persisting for a while. Deleted the app and reinstalled months later and I can't get past thaccept terms and conditions page. Please do well to rectify this,1
2022,This app is not good cos it charged too much even more than a transaction on the phone,1
2022,"The app sucks... Slow processes... You click terms and conditions each time you launch d app... You wait for ages for OTP before you make transfers... Can't do quick transfers in case an urgent need arises... Pls, work on how to improve it... It's frustrating",1
2022,This app works only occasionally,1
2022,You can't go through with transactions or anything you want to do. It doesn't present your account when you click on 'select bank account'. A very disappointing app to say the least.,1
2022,Thanks for the app,5
2022,As a dev i dont think i can build something like this for home use not to talk of public use. first the app is slow please does it require some kind of 5G for it to work ? Please any section that is not working as prescribe remove it and keep working on it till it done. E.g statement of accout. Then the annoying part why will i want to log in and will not be able to anytime i want to ? mind you have been using this app for few years now samething...,1
2022,Good,5
2022,Can't log in,1
2022,Awesome,5
2022,Finding it difficult to update my first mobile app.,1
2022,App has been behaving funny for sometime now.,2
2022,Very good and lovely,5
2022,"Please what should i do, I have being downloading this app, since last week,it refuse to download and installed,",1
2022,I can't make screenshots on this app unlike before...What's wrong pls,1
2022,Nice,4
2022,Very excellent and easy to use,5
2022,Good,5
2022,"Today is my first day of using this app. I still haven't been able to perform a single transaction successfully... App can't verify an account number for transfer... I have used several bank apps, this is the worst of them all.",3
2022,I can't download the app on play store it keeps loading forever,1
2022,Awesome.,5
2022,Very annoying..the app never opens when needed .. always saying there's no network buh oda bank apps in my phone function well..so annoying..am angry 😡 am even forced to give u guys one star cos this app doesn't deserve it,1
2022,Can't update,5
2022,Good,5
2022,Not downloading,3
2022,This is the best bank app ever,5
2022,So difficult to sign into a new device unlike others that one just need to sign in with user ID and password send OTP to your number and that is all,1
2022,Satisfied,5
2022,Always malfunctioning not opening,1
2022,The first and the best among the rest,5
2022,Terrible. It never opens when I need it to.,1
2022,"Since I updated the app, I can't even login without multiple trials. It's not efficient as it used to be",1
2022,Very nice app easy to use but most times very annoying,4
2022,"This app was good before but right now, it's getting bad on a daily basis. I access my account sometimes but as at the time I'm typing this text, I'm unable to access my account, this is very bad😩😩😩",1
2022,Can we upgrade the app to hide and show account balance whenever? That'd be a good thing,3
2022,"Please and please This app is becoming something else every day by day And it's really annoying I haven't been able to use it for almost a month now and up till now it's still misbehaving Please and please, you people should try and work on it please If I can explain how I feel with out start, honestly I would have done that I hate it Can't even do any transactions at all Sad 😢😢😭😭",1
2022,This app is nonsense I can't log in it kept asking for my card number,1
2022,"For some reason Unknown to me, I can't initiate transfers on the app..........when it gets to the part where you're supposed to select the account to transfer from, nothing pops up! Just blank! Zilch! Nil!....getting me all worked up.",2
2022,Bring it down.,1
2022,It used to be the best... It's total Trash now,1
2022,"Very fast, reliable and friendly. h",3
2022,Not able to screen shot my receipt after the updated version.,2
2022,Okay,5
2022,You guys should improve on send credit alert to people not only debit Most times someone will transfer money to us an we won't get alert immediately,5
2022,Actually this app was annoying since dec 2021.,5
2022,Okay,5
2022,Mine is sometimes it decides not to send me otp,1
2022,Okay,5
2022,It's a nice application,5
2022,I regret registering for this app... Can't make transfer...oh God,1
2022,Not working on my phone,1
2022,"This new update is so not it at all. 1. I can no longer view my recent transaction history from the mobile app. It tells you to apply the dates u want checked, you apply, it loads & loads & never shows any history. 2. Adding beneficiaries is no longer working. Please fix it ASAP. Its very annoying & disturbing. 3. To even login the app is a problem because it now requires extremely super good network",2
2022,very good,4
2022,Don't know why ibedc is not on the platform,2
2022,"Very terrible app. Jams like mad. Unable to log in for hours, even days. Disappoinments when you want to make (esp) urgent payment. Multiple times. Restarts phone, no way! TERRIBLE.",2
2022,The U.I. needs a whole lotta work,2
2022,Cool but sometimes frustrating,3
2022,Very ok,5
2022,Good to go,5
2022,Bad,1
2022,First Bank please fix your transaction history. How can you make a bank app and you cannot even go back and search for transactions done previously??????,1
2022,Best of all thanks,4
2022,This app is so good,5
2022,"Since December 2021 up till now this first Bank app is as useless as useless itself, I wonder what the person managing it is doing , they deserve some flogging.. Nonsense",1
2022,Awesome,5
2022,I couldn't purchase airtime from my bank account 😡,2
2022,Great app,5
2022,Google playstore should allow zero star...,1
2022,"Try to cover the figure of the money, tnxs",3
2022,I don't understand why bank statements can't be downloaded on the app. Must we go to bank for everything? No one in the whole software design team thought it was necessary to be able to download bank statement?,1
2022,Awesome,5
2022,It's well,4
2022,problem or download the first Mobile App,5
2022,"It's like first bank has been cursed, how can a big financial institution like First bank be having App problem for More than 3 Months and nothing is done to rectify it , customer satisfaction Now mean nothing to these people again",1
2022,Very fast and reliable,5
2022,#FirstBankofNigeria The most useless bank in the world. I'll stop using this bank. I've been waiting for payment since 1 pm. I needed to get something urgent but this useless bank won't let me.,1
2022,Very good,5
2022,"How do i delete activated device ,i downloaded the app on my new phone but cant activate cause its showing activated on 10 device",1
2022,Sure,5
2022,Nice,5
2022,I installed and uninstalled but can't still use the app. It kept showing error in network.,1
2022,Why Warning ⚠️ Error verifying card (10) Pls I need to use my mobile app on my new phone And now I can't go to bank So how can I do this?,1
2022,Good,1
2022,This app is rubbish. It doesn't open. I expect more from firstbank. So disappointed,1
2022,Basically one of the poorest banking mobile app,3
2022,"Ever since I made an update, I haven't been able to login and my phone keeps hanging some times",1
2022,Unable to ubdate my app,4
2022,Ok,5
2022,Very poor app,1
2022,They tried,4
2022,Good,5
2022,Very poor. App is riddled with bugs and ads. Never fails to make me frustrated.,1
2022,Is really good to manage and process on🤝,4
2022,Please how do I switch on my account? It keeps showing select account.,1
2022,Please i have been having issue with my mobill app..i can not log in since three days now. Please i need help,5
2022,This app has suddenly become poor and frustrating .If opened and the App keep saying error,1
2022,Great,4
2022,App keeps showing error message on my Samsung device after updating. Fix this.,1
2022,My challenge is that I can't update my first mobile app ..on play store it's just rolling ..I have data,5
2022,Good luck,5
2022,Nice,5
2022,This app is something else I don't like it not like before that is gud buh now is just rubbish,1
2022,"This app is so annoying these days, always say teyp errors, I begin to fine it difficult to login😤😒...",2
2022,"It's terrible,I don't understand it anymore",1
2022,The app has a problem,1
2022,"this app is no more accessable at all, can't login. aways error making the whole process cumbersome and other banks very easy.",1
2022,"I can't even log in again. It keeps showing error. It was good before but since this 2022 I dont understand it. I have been trying to log in for days now, no success",1
2022,Rubbish,1
2022,Very good,5
2022,Very annoying when you need to do very important transaction ok though,2
2022,"What a bad experience in the last five days till this moment. Imagine the frustration and depression of not accessing your money in the last few days and not having money with you. What a disapointment from First bank. Its unbelievable. Am done with FBN, Thank you.",1
2022,Nonsense,1
2022,Worse experience with this app you won't believe,1
2022,🙏Errww,1
2022,New user,1
2022,"I installed this app in a new device, to activate it, it is asking for full ATM card number and PIN, is this not against your advice that First Bank will not ask for ATM PIN?",5
2022,"First bank can you people please stop frustrating me I beg you 🙏 I can't transfer money again from my mobile app... What is going on? This is the most reason why I never wanted to bank with you guys while am outside the country bcos you guys are so full of disappointment... And now again I decided to give it a trial, then I can't be able to transfer from my app but you guys are always consistent in receiving money, I think the best thing to do it's to close my account with you people...",1
2022,Good,4
2022,This is one of the worst bank mobile app i have seen. Most of the time if i want to do an emergency transfer he'll be showing me error network failure. Rubbish.,1
2022,"Very terrible app, ruin transactions, tried using it to pay for a product delivery, till the item was delivered, this useless app didn't respond, untill it was returned, no good user interface, no account to select for transfers, no statement history, nothing... It's a collosal waste of data, don't waste your time with it!",1
2022,Very alright bank,5
2022,🥰,5
2022,Good,5
2022,",zz",2
2022,"First Bank, I am highly disappointed. I was using an older version and installed this new one, now i can't even login. Please tell your engineers to correct this. You are first bank, but now you are behaving like Second bank. Pls be up and doing. Do your Best to improve. You are better than this. I respect you highly but this downward trend in your app services is very annoying.",1
2022,"Nice app, but I want my limit to be increased. Thanks",5
2022,Awesome bank a,5
2022,Perfect,5
2022,So poor in the past months,1
2022,Good,5
2022,"No need to say anything about the app, it's my determination shows how I appreciate this app. Thank for care.",3
2022,"I can not login , telling me network error , when have strong and steady network",1
2022,How can i add my email on this app,5
2022,Easy Banking,5
2022,The old app was better. It's keep loading n takes time to log u in.,1
2022,"Fix your damn app, most of the time I can't login. Your network is always bad and slow. The app is also slow too",1
2022,I love the app,5
2022,Fair,3
2022,Not satisfied at all i can't use it again so now im trying to re-install d APP again,1
2022,Fantastic,5
2022,Keeps asking for consent Everytime I try to log in and shows error messages,1
2022,"Awesome app. Simple interface, easy to use, advanced settings uncomplicated and generally a cool app for transferring and receiving money. Quick setup also. Thumbs up FBN.",5
2022,"I would have given zero if possible. Terrible app. In the midst of an urgent transaction it wont load. I recommend kuda microfinance, its far better",1
2022,"I like the new features and same reason I downloaded it. But it keeps giving me terms and conditions page to accept everytime I open it. I can't even get my bank statement sent to my email through it. Pls, sort this out as urgent as possible. Thanks!",2
2022,The app is not logging in and is given me issue please help,1
2022,"The App isn't working, you cannot share receipt neither screenshot your transaction evidence. It's not a better upgrade pls.",1
2022,good,5
2022,Good,5
2022,It's very reliable,1
2022,Pls am still on updating not yet done,1
2022,"I have never seen any app as slow as this,for more than 3 weeks now I've been trying to download this app it keeps indicating download pending, I think they should stop deceiving people if they don't have a better option.",1
2022,Ok,5
2022,It is good to use,5
2022,Best mobile app ever,5
2022,I want to open the app for the first time after entering the card number and pin. It keeps telling me not connected to card system (10).,1
2022,I just cant get into my bank app everytime i tried to and this started since the recent update.,1
2022,"Difficulty in logging in, always showing a network error message. Takes ages to load. I dont enjoy it at all.",1
2022,"The app meets Alot of banking activities, but the fact that we cannot screenshot or download a particular account statement history especially when we have to prove a transaction with a business associate outside the country. It's tiring going to the bank, queuing, then scanning the statement before sending. Also an option button can be included for balance to hide or be seen.",4
2022,Awesome,5
2022,Good,4
2022,It's easier way n helping for financial,5
2022,Nonsense!!....😡😠 Can't login. Plsszz don't download this app again. It's useless😒,1
2022,umar gargad borno,5
2022,Wonderful app but if an account statement that shows my transaction for the last month is put in place it would be appreciated,4
2022,Nice,4
2022,Lovely,5
2022,"This App is becoming worse day after day, My account no more reflect in the App, the most annoying part is that the regulators are doing nothing to ease customers fustration. So bad",1
2022,Terrible,1
2022,Can't seem to log into the app since yesterday. Keeps giving error message.,1
2022,So fast and easy,4
2022,Good App,4
2022,Very bad. Unable to login into the app for more than a week. Something should be done about this or whats the essence of putting up an app when its not working,1
2022,Nice,5
2022,Good,5
2022,Satisfied,5
2022,Awesome,5
2022,Okay,5
2022,the service is very poor,1
2022,Excellent,5
2022,"This App is very terrible and very frustrating. Will load for minutes but Can't open. If there's anything like half star, that's what they deserve.",1
2022,"Very terrible app, i can't do any transaction till date",1
2022,I have been trying to update this app for 3 days now without any success,1
2022,This just ruined my day....can't transfer to anyone through the app...pls do something and fast...,1
2022,"First,fast, reliable!",5
2022,Love it,4
2022,Guf,5
2022,Your app really sucks! Ive been trying to log in to make an urgent payment and I am just stuck. I can't even accept after putting my PIN,1
2022,It's disheartening please work on those reviews,1
2022,Cast,1
2022,"I don't understand this kind of app, after making transfer and you log out and you login to share the receipt for evidence you cannot share the receipt again. Whet kind of app is this.",1
2022,Very fantastic experienced easy made transaction,5
2022,A very fantastic app. I strongly recommend 4 anyone using Firstbank account to download & enjoy d app,5
2022,Excellent so far in mobile banking and transactions,5
2022,Very safe and secured,5
2022,Ok,5
2022,Nice and cool,5
2022,Really good app 👍,5
2022,Amazing,5
2022,It is not working in my new phone,1
2022,The app is just there.,3
2022,What's happening to our first mobile app pls. It's sort of hangs each time and takes a lot of time to log in,5
2022,I can't log into into my account since yellow tide. Why?,1
2022,I can't able to use this app since last week till now and i don't know what's really happen.,4
2022,Good one,5
2022,good and reliable,5
2022,👍👍👍,4
2022,It's wasting my data and time,5
2022,The experience is terrible and annoying. All through the Christmas season I had to go through hell queuing for money at ATM or POS points. The worst that I have ever seen.,1
2022,Useless,1
2022,I really enjoy it,5
2022,"I don't know what is going on with this app lately because it's not working anymor, have been trying to login to this app for so long and it keep showing error. First mobile I think you need to do something serious about this issue before you start losing your costumers.",1
2022,Very nice app .,4
2022,I love it,5
2022,I usually enjoyed it whenever I make use of the App. Only that is limited some self service,4
2022,Fast and reliable!,5
2022,Excellent,5
2022,Good Vary good,5
2022,Downgrading this review to 1 star.,1
2022,"I really love this app but, I don't know the reason why the app is giving me problem nowadays, to login is a problem, to send money is a problem, I tried checking if there is any updated app but there is not, please help fixed the problem Pls, it's tiring",1
2022,"Efficient but app is difficult to open when needed, if not that clause First bank would have been the best, thanks try and improve on the mobile app.",3
2022,Very good,4
2022,I want to use the App for my 2nd Account but can't access it. What should I do,2
2022,Very slow loading,1
2022,"Since i updated the app, i can't find my account when doing transfer in the ""select account option""",1
2022,"First bank, do i need rimind you that nigeria is already a painful experience? Biko, dont add to it. This app is going no where.",5
2022,"Unna try small, Them nor day try pass try... Unna deserve 4star for this....",4
2022,Terrible,1
2022,Authentic,5
2022,Fast and easy.,5
2022,The app is working but the problem is I can not update it on play store I have been trying since last week,3
2022,"This app is whack.. Dosent load, think am gonna change bank for now",1
2022,Its very bad like... I dont know what to say,1
2022,App not working.,1
2022,Cool,5
2022,Very interesting,5
2022,"So far, the app has been top notch with the new feature of limit management. I love loved it",5
2022,"Just recently I sent recharge card of N1,200 to my mobile phone my money was deducted but I never received the money till now I can't see it firstbank took my money.",5
2022,Good,4
2022,I always collect a salary loan but now ur not given access to it any longer pls verify me,5
2022,Nice App,5
2022,Excellent service,5
2022,Nice apps easy to use🥰🥰,1
2022,"The app is ok but my issue with the app is that you don't have a session ID displayed in transactions history and if i don't download the transaction receipt when i carry out the transaction, I can't get it again. I carried out a transaction on my account and didn't download the receipt and transaction had issues, trying to resolve it they asked for the session ID which i can't find in the transaction and i can't find the receipt. Please fix this",3
2022,"First bank,your app at times doesn't load or takes ages to do that. I still repeat,has djcuppy taken over the running of this app? 😂😂",1
2022,Good,5
2022,Delay,1
2022,Good but I don't think it works well,1
2022,Why your app does not work perfectly,1
2022,Very good,5
2022,Awful,5
2022,Worst banking app ever. You can't login even with a very strong internet service.,1
2022,Wonderful,5
2022,"I already have the application before and it work smoothly, but after changing my phone i redownload the app and find it very difficult to work again. hope this issue will be rectify",5
2022,"If it's possible to rate this 0 star i could have. Very useless bank, poor online customer service. I've been complaining and sending several mail about an error transaction for over 1 week now and nothing has been done about it. This is Very annoying.",1
2022,A unique app with awesome interface! 'Double Twualle' for you!!,5
2022,"This app is not transparent enough. Money keeps disappearing from my account balance, yet no trace of d transaction in d app's history. Do I have to go to d Bank to get Bank statements all d time? I just used a POS to withdraw 5k. I did not c any debit alert. Checking my balance, it is short of 8k. Even d #100 for POS charges was nt seen. Still today, I tried buying airtime twice, n I was debited but did not c d airtime till nw. All these transactions r nt in d app's history. What is happening?",1
2022,businees,5
2022,Nice,5
2022,This app recent update is terrible I can't even make a screenshot 😡,1
2022,Fake can't login in my account,1
2022,"This new update is trash, always giving errors upon log in, even when you manage to log in...every transaction fails on error code messages...please upgrade this rubbish",1
2022,This app as of late been useless.. It will disappoint you when you needed it the most.. For 2days now I can't access my app. It keeps saying network error and so on.. Firstbank should please look into this.. Am planning to open a Gtb account soon,1
2022,This app is not working and to update is terrible,1
2022,The app doesn't show which account to debit from the appears as a blank page. That's not nice at all,1
2022,Just OK sha,5
2022,So good to go,5
2022,Very Good App,5
2022,"Have been on able to log on since last two months nw,i dont understand this app anymore",1
2022,"For God's sake. Does it mean the management of firstbank doesn't know about this terrible app? Or what are they really up to. Why go from good to bad, what's the essence of this so-called upgrade. This app is worst than downdrade. Must everything in this country be frustrating. Even app again?. I hate this app, you people should restore the formal one. Calling customer care, they will tell you ""we are sorry"". I need not apology, you guys should do the needful",1
2022,Good,4
2022,"Fast, easy and reliable",4
2022,"I saw an update notice and I updated immediately. However I have not been able to access the app since I updated. It isn't connecting. Please, kindly make necessary amendments to the app.",1
2022,Fourth day since I've been unable to transact on my account! This is totally unacceptable,1
2022,Good,3
2022,Pls why is this app not working snice last month... Nawaooo pls u guys should do something about it ooo,1
2022,"This first bank app is so annoying, I have trying to open the app for days now it is writing network failure, what kind of development is this , I can't make transfer, I can't see my account balance First bank do something, or you will lose a lot of customer",1
2022,"Since i updated this app, it refused to open... It just crash every time i try to open it... So sad 😔",1
2022,Good app,5
2022,This bank is so Good,5
2022,Good,1
2022,This new version is not working... Kindly act fast or bring back the old one Please.,1
2022,This app is just frustrating. Not opening since the festive season,1
2022,Good,5
2022,"This app was better before the upgrade. It keeps logging me out citing an error in connection. One expected a banking app to be easy to use, fast and reliable. The First Mobile app has become none of that. Please work on this.",2
2022,Great,4
2022,"This apps is not working, I uninstalled it & to download a new one is terribly not downloading for the past one week and nothing has been done about it",1
2022,Satisfactory,5
2022,Unable to log in since Sunday 2nd January 2022,1
2022,Great,5
2022,"This app is really disgusting, trying to login since yesterday its not login in at all. Very awkward mobile app. Please kindly try to review this app so that we can enjoy using your app.",1
2022,"This app is one of the most useless bank apps in existence, I've not been able to login for about a month now ... Very bad of a bank not to be able to come up with something that works within a short time.",1
2022,"It was good before, but now it's hard to open 👐??? kindly work on the app",5
2022,Great,4
2022,Nonsense bank and app,1
2022,"It's an experience every First Bank customer must have. Very reliable, convenient and fast.",5
2022,Superb,5
2022,Good,5
2022,"Problems. Problems. Problems all over the place on my 'high-end' Tecno phone. Uninstalled and reinstalled the app. Now can't activate the app on the phone. Message - ""Error verifying card (10)"" - pops up after entering the required details and tapping OK. Every time. Other banks' apps are working consistently and smoothly on the same phone! First Bank is my primary bank but is about to be replaced if this continues.",1
2022,Your app is slow. Not loading fast abeg upgrade am,1
2022,Nice app,5
2022,I cant operate my app,5
2022,The app stop opening on my phone and I have deleted it and installed it again and again,1
2022,This app is becoming a blatant nonsense. Its a total failure. No connection at all most of the times. No one should come and be telling me that it is a fault with my network. Mtcheeew!,1
2022,The app is useless,1
2022,"Am I the only one experiencing the lack of accessing this app recently? Pls, fix it. It's just terrible",3
2022,Great app....,5
2022,App hasnt worked for over a month now,1
2022,"The application is simply awesome. Don't understand why some pple still grumble abt the app. I downloaded and was able to transfer immediately I got my token from one of the bank's branch. I was told not everyone needs too synchronize the token. If u've been previously enrolled for their internet banking, u might have to sync if not just download the app, get a token at a branch and do ur transactions. U can also download the soft token application and activate it at any branch of the bank. For",5
2022,Good one,5
2022,Unable to login to first Bank app,4
2022,Not installing on my new phone,1
2022,"It works quite well before but now, I can't login. Showing error message",1
2022,Excellent,5
2022,Unattractive interface. Not working,1
2022,"For a first bank, you sure came last in meeting the technology needs of your customers. App barely work. Sucks!",1
2022,Very poor app unable to make transfer.each time i try make transfer it will request for an otp and they never send it to me,1
2022,Awesome,5
2022,For over a week I have not been able to access my mobile banking and the app is up to date. I have been having issues with firstbank since their app update. I just want to make transaction and move on,1
2022,Happy new year 🎉,2
2022,"Right now I can't login to the app, so I can't rate it!",1
2022,"I have no problem with this app, infact its has been very helpful, it's makes life so easy for me.",5
2022,I can't do anything with this app... I've been trying to transfer money for over a week now but i can't select the account to debit,1
2022,Worst banking app. Can't login in most times to perform transaction.,1
2022,It's a really nice app and so easy to use,5
2022,Easy to use with high security.,5
2022,"I can't make any transaction with this app. Can't transfer, can't pay for anything, I can't even purchase airtime. For some reason only known to its developers, the user cannot select account to debit, thus hindering transactions. I have tried updating, uninstalling and reinstalling, no improvement. Please fix your app or let customers know it isn't working anymore. Thank you",1
2022,Love the new upgrades,4
2022,Poor,1
2022,Terrible! Imagine receiving the OTP 4hours after initiating a transaction. Please look into this.,3
2022,It makes life easier and is very fast,5
2022,Lovely,5
2022,App no longer working. Thought it needed to be updated still not working.,1
2022,Good,5
2022,Why is it that i cant download,1
2022,"I can't select an account to debit. When it says choose account nothing is there. Logging in was another problem. A ""worldclass"" bank with so many issues.",1
2022,"My experience with this app is terrible! It always crashes after inputting the mPIN. I have been completely shut off from mobile banking services since I upgraded to this version, and efforts to revert back to the previous version has been unsuccessful. Someone should please help fix the bug in the app.",1
2022,Good,5
2021,"Pls I don't understand this oooo,after I open it, telling me that I should complete at least 2 transaction with opt before I carry out quick transaction,pls help out",1
2021,So much easy to use,5
2021,Cant ise my app since morning. Crippled my activities.,2
2021,This app has just been giving me headache for some days now. I just can't seem to log in at the exact time I need to make transactions. It's really annoying,1
2021,"One of the worst app. With this app, I've not been able to check my transaction history. Always a blank page whenever I tried to open my transaction history. I've reinstalled severally but all the same.",1
2021,Very good..,5
2021,It's a zero.. a very terrible app 👎👎,1
2021,This App is seriously rubbish...why did you upgrad. I cant do anything with this upgrad. They now hv a new App called LIT...it is better!,1
2021,So stressful 🥺,2
2021,"Thank God, you the first, since you started with Standard Bank you are the first, you will be the first forever. Weldone.",5
2021,"If there's Zero rating, that's what this app deserve. If you want to make transaction, the app keeps failing and saying network failed even though that there's enough network service from the telcom provider. If you aren't observant, you will accuse your telcom. And in most cases it usually takes longer than necessary to connect to another bank & make complete transaction and plus the high cost of transfer fees. I know that I am even wasting my time telling first bank because they won't care.",1
2021,"You guys need to improve on the quality of your service, first bank is a very big brand, it is a pitiable disma pisma for a customer to be declined access to his funds for how many days now, I don't even know how much my acct holds at the moment, it keeps loading forever, it's definitely not from my device or service provider, the app is faulty. Please serve your customers better, we are your wealth, just like your slogan ""YOU FIRST"" Make the happiness of your customers your number one priority",1
2021,This app now has a spiritual problem. Hardly responds. Very annoying.,1
2021,My best,5
2021,Calamitous.,1
2021,"This is the worst version of the first mobile App. Error messages, App not opening, just terrible. Can't say more !",1
2021,"Just updated this app finally but it is not working, can't even open",1
2021,First bank app is the worst of all banks app . It takes eternity to open..... rubbish,1
2021,Nice app,5
2021,Beautiful app with good features,5
2021,I can't log into the app since morning. I was not able to do important transactions.,1
2021,Very good,5
2021,I have not used it yet,5
2021,Fast and accurate,5
2021,Good,1
2021,"I was hoping this issue will be fixed on or before 25 to enable customers make transfers...but,it nothing to write home about!😬😬 still...maybe i will just pulse withs bnk for now...",1
2021,Fine,5
2021,The Best Mobile Banking App Ever.,5
2021,"Excellent and satisfied with services for 34years of banking with first Bank,keep on. Thanks",5
2021,Very good,5
2021,I was enjoying the app until this update came.. One star for even creating the app,1
2021,Fantastic,5
2021,"I was disapointed by this app ,I find it difficult to download now for the past two weeks",1
2021,This days app are used without ATM card,2
2021,"I was very much annoy with this application since I downloaded it in my hot6, I haven't use it to make a single transaction. All it keep saying whenever it reaches to confirm my transaction pin is ""special characters is not allowed."" But after I change my phone to NOTE 7 Lite and install the application, It keep given me excess joy whenever I use it to make any transaction with the help of OTP to confirm any transaction. This is very good application, you can try it!!",4
2021,"I would probably have given less than a star if it was available, this app is terrible, I haven't been able to log in for a while now, it keeps giving error messages.",1
2021,this app is rubbish so it cant be use with out ur atm card,1
2021,Nice app,5
2021,Wow! It really works perfectly. I surely like it. Keep it up.,4
2021,Poor banking network...especiallu this festive period..d app is always problematic opening,1
2021,This update is the worst update first bank fix it.,2
2021,It keep failing,1
2021,I like it,5
2021,It's ok but sometimes it's difficult to log in,3
2021,This new update is a complete flop. You can hardly do anything with the app.,5
2021,"If I could rate lower, I would. I am unable to transfer with the app, it gets stuck at the ""select account"" screen. I am incredibly annoyed.",1
2021,Excellent,5
2021,Nice,5
2021,Ok,5
2021,"This version is nonsense, when you try to log in, it will say typerro, network fail",1
2021,"Very bad, it takes too long to load, sonetimes, it never loads. Trust me its not netwok, i have tried it on many networks",1
2021,My initial experience with the app was great but recently I have been unable to connect. Showing network error even when there is no connection error with many other apps. Kindly help me out. Thanks,3
2021,For days now it has been annoying!! App won't open,1
2021,Wow for over 2months now i can't access my account with the app....well it working good now..... Hope we will not express any bad app service again?,3
2021,Worst app ever... Very unfortunate,1
2021,"This App is not working effectively expecially when I got to select debit Account, it does not display anything. Please do something to it. It has been four days now...",1
2021,I haven't been able to use this app for few days now. I am totally disappointed.,1
2021,"This app is nonsense, since two weeks ago i have not been using this app..... If i put my card pin and after it will say type error....i can't check my balance and nothing nothing. What is this nonsense",1
2021,"I need to transfer, but I can't see my account not to talk of selecting it. For about a week now, I can't use the app. I can't even load credit on my phone from the app. The worst part is that the bank code is also not working. I've updated my app already. So what else am I supposed to do? Pls do something asap.",1
2021,"Not good at all! Only checking balance and seeing the history of amount entered and outgone, but couldn't make transfer anymore even after all the processes, but the last replaced version do all the things right.",1
2021,Useless,1
2021,Shame to first Bank this app is giving ache right now wounder when Nigeria bank bring us comfort,1
2021,Nice one,5
2021,Good application,4
2021,Stupid app. It doesn't work. I have been trying to login for some time now and it Keeps giving me error messages.,1
2021,Good app so far.,5
2021,The app sucks,1
2021,Am new on this app but I want you to assist me on how to use this app please.,1
2021,Worst banking app ever. For days I've been unable to login and when I finally do I can't make any transactions.,1
2021,The app is currently so disappointing..I dunno if it's from the firstbank server or the app is not just to standard. I can barely do nothing because I can't log in,1
2021,"This App has been frustrating me for three days now, I had to installed thinking a stand a chance, whereas I was just furthering the issues.",1
2021,Perfectly ok,3
2021,A good & user friendly app. One more thing : make receipt available for airtime purchase.,4
2021,Mansur special bread 🍞,5
2021,"Very useless bank , I will have to try up to 700 times before my app will open",1
2021,Good,1
2021,"An excellent App. I find it to be indispensable. However, the developer and Bank authority should consider adding of options for deactivation of device in case of factory restore. As it stands now I can't reactivate my main device.",4
2021,The App is user friendly and easy to use. Kudos to First Bank on this,5
2021,Cool.. and reliable,5
2021,"The app is not working i try it,it didn't work please do something about it even to update problem",5
2021,I can't access this app,1
2021,Gets worse with every update.,1
2021,It's working very fine now... Kudos 👍,4
2021,"Please first Bank, revisit your most recent update. It is not okay at all. The former state prior to this update was excellent. Especially, the issue of transaction history. Thank you",1
2021,"The updated app is very bad I prefer the old app which is very fast and easy,pls work on it since 4months now Im unable to make transfer but can only buy data and airtime",1
2021,Very good,4
2021,Very ugly experience with the app,1
2021,"Well, it has always the easy using the firstmobile app to perform any transaction. But for few weeks now I've been unable log into the firstmobile app as it kept saying, Type erro: network request failed. Pleas I'll so much apreciat to get that issue sort!",4
2021,What happened to this app is useless now and first bank app is one of the best app before pls looking to it before u started loosing customers bcos it really annoyed,1
2021,It always take a lot of time before open,2
2021,"Disappointed... This i cant login with the new update, terrible",1
2021,Best,5
2021,The App hasn't been for for 2 weeks now and has ruin Christmas for me same with the USSD code,1
2021,Good,5
2021,"This app is not functional, it is better closed than occupying space.",1
2021,Ok ll,4
2021,"Terrible app, having problem with network connection all the time",1
2021,"This app is a waste of time , I have been trying for the past 2weeks nothing to show for it.",1
2021,"It was meant to be for savings and spending but everything about the app is ""easiest way to spend your money"".",1
2021,Good,5
2021,Good and easy app to use,5
2021,"Bad. Too bad, I have to login like 15 to 25times just to transfer cash. Only the app that complains of service on my phone. Just too bad We need an update.",1
2021,To opened . New firstmobile,1
2021,Very worse app,1
2021,"Nothing ok about the app, it's simply terrible",1
2021,Good,5
2021,"I have reached a maximum device limit of 10 10, please what should i do?",1
2021,"It's a very big shame n a slap to FBN , this app had stopped working since December 1st 2021 n till now, the error hasn't being debugged n fixed. I have even deleted the app thinking it's from my device and even after reinstalling it....error persisted.",1
2021,Encouraging,5
2021,Nice app. Just makes keeping track of your bank account easy. But I am having issues sending money using the mobile banking app. It always tells me that my transaction is being verified for security reasons and it ends up not delivering the transaction I carried out. I hardly have used it to send money to another account.,3
2021,Very easy to use.,3
2021,"This app is still full of errors you can't even make an ordinary transfer the app shuts down at will, what a shame.",1
2021,Terrible,1
2021,Good,5
2021,I have 2 current accounts. Only one is showing if I wanted to choose from them to transfer during transactions. I have tried but the 2nd account is not coming up. What can I do?,2
2021,The update made the app worse,1
2021,Good app,5
2021,This App hasn't worked on my device like since 1st December and I decided to update it and now it seems to be worse. Keeps showing error messages. I'm frustrated right now. What is going on?,1
2021,The updated app is so bad that it can't open pls you people should bring back the old version,1
2021,downloadbnnnkkkkkk,2
2021,It just stop,1
2021,"This app has managed to ruin Christmas for me. I can't make any purchases with my app, it wasn't loading for about 4 days, when it finally opened yesterday, I couldn't access my statement and I can't make any transfer. It gets hooked at ""Select Account"". No option whatsoever. It's so terrible. I've complained to customer care and they asked me to install Lit by first bank app, another terrible app that hasn't been working. I hate this so much. Thanks for running my holidays I guess.",1
2021,This app is really bad now,2
2021,Very poor! Why can't one perform transactions anymore.,1
2021,Even ussd is bad,1
2021,This is not an app but a waste of data. The developer(s) did a very poor terrible job.,1
2021,Better,2
2021,Well deserved,4
2021,"Whenever I want to use d app to transfer it ask for otp,which I don't understand",1
2021,Everytime i want to buy airtime its always not showing my account,1
2021,"I tot its from my end, ever since I updated this App, its not allowing me to transact. Customer care not working and its just frustrating.",1
2021,"Terrible, I haven't been able to log in for weeks. Imagine being locked out of your own account",1
2021,The latest update has been shocking!!!!!,1
2021,The app keeps lagging. I'm unable to perform any transaction.,1
2021,It is not fast. Very slowly,1
2021,"Pls wat seems to b d problem? I cant access my app, always saying error meanwhile i accessed my other bank app. Pls rectify.",1
2021,This app has been so frustrating with the recent update.,1
2021,Unable to login to the App! Please address this concern.,2
2021,Useless app,1
2021,Great app,5
2021,okay,4
2021,Indifferent. Still can't report a dispense error using the app .,2
2021,Somewhat okay.,3
2021,"This app is not working, help work on it",1
2021,Your network is getting poor this days,5
2021,This app is just a piece of thrash. It takes time to log in and sometimes it will never log you in.,1
2021,Too frequent Error Notices from the App.,3
2021,"Very good for easy transfer of money but unfortunately about a month now, I was unable to connect. It will say that connection error,check ur data connection. This is why I want to download another apo.",2
2021,Nice one,5
2021,This app is now so annoying and poor that for days you will be unable to login or do anything on it. What rubbish service is this firstbank,1
2021,"How can I switch account in my mobile app? I have uninstalled the app and installed again severally, but it's not been successful. This is giving me a lot of tough time because I have not been able to use my account for transactions. Kindly suggest way out please.",1
2021,Not working since one month now,5
2021,"It used to be my go-to bank and app. But since it's recent update, it's been thrash. I can't seem to login or make transactions. I keep getting error messages. Please fix this.",1
2021,Can't make any transfers. Network error,1
2021,This app is horrible i can't believe is firstbank app i love the previous one please how can i get it back,1
2021,"Good morning pls u people should better be careful with this account, why are u guys deducting 100 from my account everyday what for, let today put an end to that or I will just close the account so we all can av peace. My other account is not like that so why are u guys showing ur self. Pls it should stop. ELECTRIC MONEY transfer everyday ahhh abeg oo.",1
2021,Excellent,5
2021,"Why is this app showing me ""Pending"" since trying to Update it?... I even uninstalled it - to install another one, it's still showing Pending... This is very poor of your app..",1
2021,Very bad all throug december now all i'm getting is network erro message.... And nothing seems to border this people...,1
2021,This is the worst mobile banking app have ever seen,1
2021,Good,5
2021,Simply awesome!,5
2021,The best banking App,5
2021,The app is been aweful lately ....cant do anything with it.keeps showing error message.Hope this issue is resolved faster,1
2021,"This app has started showing error since 3weeks now, i hope am not d only one on dis bcos of it i now use manual which is not please me bcos of d charges. Pls first bank management should resolve d issue has soon as possible",5
2021,Zero,1
2021,Worst update ever!,1
2021,The app is so horrible.I cannot open the app any more.Pls do something.,1
2021,Ib,1
2021,This app is not opening... Pls don't update...,1
2021,"What is wrong with first bank . I have been using this app. But seens I updated to the latest version the app stop logging me in. Always giving network error whenever I try to login. I uninstalled and reinstalled it to restart, the matter is still the same. It couldn't even allow me to sign in. This means the app is not working at all.",1
2021,Not good,1
2021,"If you want to enjoy banking, avoid First Bank. A word is enough for the wise.",1
2021,I tried to generate my bank statement its saying error i can generate it and even to transfer is problem useless bank app,1
2021,Very very good,5
2021,"Since I updated this app, it has been misbehaving. It refused to open and I had to uninstall it to re install it .. fix it please",1
2021,"Please improve on your network, always finding it difficult to use the app",1
2021,First bank is very useless and stupid,1
2021,"YOUR SERVICES IS VERY WACK ! First of all you do allow third party companies to be withrawing fund automatically after confirming Card which is very wrong for your Customer, incase of any Escrow confirm transaction first from your customer before allowing access for third Party to withdraw Money, Secondly Alert Issue... Your Alert network is totally delaying, I almost got beaten nearby POS due to this very reason... Please do always check your services for duly bugs Incase of any.",1
2021,The latest update is ineffective. From best banking app to worst banking app. It's a nightmare using this app.,2
2021,Good,5
2021,Fast and Good,5
2021,"App closes, display Unfortunately, firstmobile has stopped. Report. Ok.",1
2021,"Very disappointing app. Sometimes I wonder if this people care about how their customers feel when transactions fail, time without number.",1
2021,I love this app,5
2021,Famtastic,5
2021,Good,5
2021,Don't waste time and data it useless and dose no work,1
2021,"It has been a saviour all these while, but I have being having issues with my transactions of late.",3
2021,Very very helpful,5
2021,I always have issues transferring to other banks. I can only transfer to someone using first bank,1
2021,Difficult to connect while making transaction,1
2021,Full of error please work on this asap,1
2021,Good,3
2021,I have not been able to select the account to debit since 20th.....what is going on?,3
2021,Bad network,1
2021,What used to be one of the best app is now the worse mobile app. I am disappointed,1
2021,Good,5
2021,"The app is very dull, for more than two weeks now I am finding it difficult to do transaction on this app it's keep telling me network fail and it's very unbearable to now ur technical team should look up to it.",1
2021,Network problem,1
2021,"This 2.7 version is useless, it is better u find solution to it before it is too late,.",1
2021,I love this app only that i misplaced my ATM card so discard it. Later i found it and is not working again. Pls my phone got fault since February and I just get another one not quite long but I discovered the my off time that #2 is always credited and be debited into my account but I don't have much time to come to bank and Join the crowd there. What can be done on this hope my account/ATM has not be hack,4
2021,"This app recently became very terrible. I just can't seem to log in every time I attempt to. Keep showing error messages when othe bank app on my phone is working very perfectly. Things took a turn for the worse after the last update as things has not been as worse as this before. Very terrible user experience. First Bank need to do something to this app as soon as possible. For me, it is a zero score 👎👎👎👎",1
2021,We can't do anything on this app... Please fix it or return to the former version. It's festive season and this shouldn't be happening...it quite frustrating. Thank you.,1
2021,Annoying,1
2021,Terrible. Cant carry out transaction fast enough. If it works at all,1
2021,"Firstbank this your app is getting worse everyday, to log in problem, Everytime error messages, the so called update made everything worse. You guys should do something about this cuz it's not funny at all.",1
2021,Very poor.. unable to download on my phone,1
2021,Wonderful,5
2021,Fantastic,1
2021,"Just updated it to request for a new debit card but after login, it would display error message as a welcome back message.",1
2021,"My first mobile app started having issues with opening, I sense maybe a new update is available. So went to play store and it was true so I updated it. Till now (11th, Aug, 2021)the app cannot open on my phone and this not just good for business. Phone name :passion-plus; version :android version 8.1.0 updated. It has started working fine Thank you",2
2021,"I don't know I even gave you people 1 star. Mtcheeeeew, app can never load. This is the worst app ever. I'm very disappointed.",1
2021,It's Very Important And Good,5
2021,Very good and easy,5
2021,You can improve,3
2021,Fabul,5
2021,"The application is not encourage person, since last week i want to update my first mobile app,is nor working up till now .",1
2021,Not working for,5
2021,A little bit better,5
2021,Supper,5
2021,"I'm good with the app, easy access",4
2021,It doesn't download on my phone,1
2021,Impressive,5
2021,Helpful,5
2021,"Its very okay, unless if there is no network",4
2021,I updated my app and it hasn't worked ever since. I am so frustrated now and i have a lot transactions to make. What is the way forward or the developer should take us back to the previous before the update.,1
2021,"I wish I could rate this app below one star. Ever since I updated it to the latest version it has never worked. Whenever I entered my mpin it would start loading and eventually quit. I complained to their customer agent, but he couldn't help it, he even told me I am not the first to experience such issue. He said it's common with tablets and ipads. Using Firstbank is fast becoming annoying. I've being trading mail with them but they refuse to acknowledge the fault is in the app",1
2021,"The worst mobile app i ever use, notting is working on the app. well am not the one losing all need to do is to go back to my wonderful mobile app UBA mobile app",1
2021,"This app don't work o up till now I haven't log in the app since I update the old app to this new one I can't log in talk less of making transfers is really bad, Nothing to write home about....",1
2021,I'm Clam,5
2021,"The app is very slow, less effective than the initial app",1
2021,Is very important to me,1
2021,Good,5
2021,This app is the worst banking app ever. First bank this a huge disappointment from you. It's obvious am going to move my account ASAP before you will frustrate me.,1
2021,Frustrated where by i will transfer money to my first bank account it will take 2 to 3 days b4 i will see the alert.,5
2021,Very convenient and easy to use,5
2021,Saves data,1
2021,"Your bank is rubbish, I sent a cash from my other bank account since 4pm and I haven't been credited up till this moment, I called your company line, it was singing till my airtime exhausted... Please refund my money o...",1
2021,nice app!,5
2021,Since the last update login in has become a problem please work on this app,1
2021,Good,5
2021,Is stopping unfortunately,4
2021,"I'm trying to do an update, but it's not working",3
2021,Excellente application,5
2021,The App suddenly stopped opening after i updated the App. This newly App updated doesn't deserve even 1 star. Rubbish App,1
2021,"This is screwing me up, check your connection always, I don't know know which network connection is talking about.",1
2021,Nice,5
2021,Excellent,5
2021,This is very dovecot to activate about 7 ago failed to deliver otp for me 🤔🙄🙉,1
2021,"This is rubbish ! Totally disappointed, error message everywhere. Fix this. If I could give it a quarter star, I would. I'm pissed. I shouldn't have updated looks like a medieval version",1
2021,Bad and nonsense app.... recently received money and didn't even reflect in spite being debited yet no proof of it enters....worst bank in Nigeria There should rather closes this trash up.... everyone deserves a good bank like Kuda microfinance bank.... they are top notch and the best bank ever,1
2021,Splash,3
2021,The worst App I've seen in a decade. This recent update is just trash. It is even better there is no mobile App in the first place. Wish I could give this review without giving a single star. Useless App.,1
2021,Good,2
2021,This App? A shame. I started noticing error messages since Friday 17th December. I was hoping by now they would resolve this issue but here I am still unable to transact any business with my clients. No notification whatsoever.😞 It is so disappointing and frustrating.,1
2021,The app is now a piece of scrap.,1
2021,Is good,5
2021,Nice,5
2021,Awesome,5
2021,"Not working properly of late, I don't know why",2
2021,How can i update this app please i can't even use. The app well am begining to pess off now,2
2021,It's being a terrible experience since the last update. I wish I never updated the app.,1
2021,I love this app.,5
2021,"This makes me angry, my goodness. Please stop suffering your customers, work on the damn app. Why can one rely on your bank app?",1
2021,Very terrible,1
2021,Easy to use,5
2021,If i only can give zero star app loading takes forever and i can't even login. Very frustrating app.,1
2021,"Yea i have try it again and it now functioning very well, thank you so much firstbank",1
2021,"This app just spoiled my day, I've waited and waited for the update",1
2021,As of today 20/12/2021 this app is totally freaking out. It can not log me in. It totally useless right now. first bank please rectify this bug now.,2
2021,Issue,4
2021,Good now,4
2021,Is the best.,5
2021,"Yes the connectivity issue has been rectified, thank you. Its way more better now",4
2021,The new update is completely trash! I spent more than 30 minutes just to print a transaction slip. Please do something about that. This problem had been rectified. Thank you for doing the needful. Printing receipt is now as simple as ABC,5
2021,"This new app is total rubbish, it sucks",1
2021,Kudos to you guys. ...keep it up,5
2021,The must popular App,5
2021,This app is not responding at all. Nothing could be done successfully on it. Please help fix this.,1
2021,"Highly undescribable sad experience, expecially as FBN is so mute on this sad development following their new update. So dumb",1
2021,I can't carry out transactions even with my ATM,3
2021,Nice app,5
2021,Good,5
2021,Not working.. I can't do transfer,1
2021,The app's performance is very poor.,1
2021,"Tired of this application,it's n't working at all. How can i get back the quality time i have wasted. I wanted to return to old application to enable me complete my transactions.",1
2021,"Foolish Banking App. I was seriously convinced by your marketers to open Account with this bank, I regretted doing so. Now, I have concluded, I have to return back to my former bank.",1
2021,Very poor operation. Damn poor than it used to be. I hope the developer fix this problem asap,1
2021,Good app,5
2021,Nice,5
2021,"Poor app, slow to respond, unavailable at weekends.",1
2021,This app or bank is staeling my money i hate first bank,1
2021,Pls do something abt this app. I've been having issues with it for over a month now amd it's so annoying amd frustrating.I can't do anything on my bank app 😏😏,1
2021,first bank is a light to other banks,5
2021,"This stupid app is frustrating 😤you can do better nowwwww eh, this app must not work like what alot of people perceive firstbank to be, change the narrative mbok!",1
2021,I can't log in the app after registration. I have tried many days thinking maybe it was server failure but it is still the same. Please make some corrections about the app.,1
2021,"When you about to login, it will goes back/ the app will stop working. Worst app i ever seen",1
2021,Good to go,5
2021,The most annoying bank with stupid app. You can not view transactions more than 2days back like other bank app where you can view transactions history more than 30days back. All in the name of generating revenue. The worst Bank of the year.,1
2021,"Pls is there any issue with the app, I've not been able to login since on the 17th of Dec. My app is up to date. This started after I made a transfer to another firstbank account, was debited but the person did not receive the money in her account, only received the credit SMS alert. Pls assist.",1
2021,Awesome and fast 👍...,5
2021,Useless update. I can't use the app for days ago i have updated it please fix this,1
2021,This app now sucks... not been able to access this app since this recent update..FBN this is unlike you guys. Pls act fast.,1
2021,Worst experience as far as mobile banking app is concerned. Terribly bad and frustrating. It does not work at all. To log in takes eternity. None sense,1
2021,So slow and annoying please work on your app,1
2021,"It doesn't open, I regret doing this upgrade, have been unable to open the app,so annoying",1
2021,Very slow to receive money. From other bank transfer.,2
2021,Excellent,5
2021,"I was having trouble logging in to the app so I uninstall it to reinstall to see whether it will work better. But I can't install it back, don't if it's the app or my phone....",1
2021,Very worst,1
2021,"Worst Bank app, when it comes to efficiency amd effectiveness, always encountering error when trying to Launch. Imagine scenario of emergency transfer, this app won't open up",1
2021,This app is so fraustrating ive been trying to log in since 3days now that error check your internet keeps coming up this app is total nonsense Worst App so far the old version is far more better this one is nonsense,5
2021,"This app is the best, it is fast reliablr",5
2021,"The firstmobile app keeps telling me network request failed, after updating my app. First bank should try hard to fix this error",1
2021,This app hasn't been working well for over a week now and it has refused to open at all for 3 days now... It's very frustrating. You guys need to fix up,1
2021,"I just started with First Bank, what I don't get is why ur app is so annoying,slow and frustrating.... First Bank ought to be first in everything... Pls u guys should get to work and correct this.... Can't even open the app to learn..haba",1
2021,why can't I download it on my phone?. It always show pending.,1
2021,Very fast,5
2021,This app is so bad since last update. What is going on,1
2021,This app is very bad,1
2021,Version 2 .7 1,2
2021,"First bank is a good bank, i also emjoy it!",5
2021,"I can not even longin aince,what is going on? Too bad",1
2021,Satisfactory,5
2021,I have not been able to logo in to my account sice 2 weeks ago,4
2021,Not able to log in since 3 day's now,1
2021,Crashing and not opening,2
2021,Terrible App. Kept displaying network request failed on a strong network. Very unreliable app.,1
2021,Nice,5
2021,I love it,5
2021,Best so far,5
2021,"Good app, very easy to use",5
2021,It is frustrating to use because of this OTP number . I can't use the app again,1
2021,It's unable to open for transaction. It's saying unfortunately it stopped working,1
2021,"The last update makes firstmobile the worst mobile apps ever. Loading is a problem, logging in is a problem, making transfer is a problem, searching beneficiary is a problem, getting statements of account is a problem, in fact, the whole apps is a mess and frustrating. The only thing good is the limit increment. Fix it please.",1
2021,Nice working,5
2021,Disgusting,1
2021,"Most useless banking app have seen, Can't generate receipts on previous transfer or bill payment, won't show all transactions history of the day, very useless indeed",1
2021,Great app,5
2021,"No comment, for now",4
2021,Easy and reliable,5
2021,Very good,4
2021,Good,2
2021,This is gread,5
2021,"The app has been so far, but it should better if we can generate reciept of previous transactions",4
2021,"This app is pure trash. Very useless something. Ive not been able to login for like a week now and nothing is beeing done ti rectify the issue. Infact, Firstbank as a whole is rubbish",1
2021,Your app is acting crazy. Please fix it. I can't get a transaction through for hours.,1
2021,I want to reactivate my first mobile app but they refused to send me OTP,1
2021,"This version is have so many every morning which is not good network issues ,",1
2021,Good,5
2021,"This your nonsense update na scam. Since the update, I have not been able to do ANY TRANSACTION with the app. I can't log in. The scrap kept shouting network request failed. If you have not Updated your FirstMobile, PLEASE DON'T.",1
2021,"I can't log in anymore, the app is giving me problem, please find something to do about it.",1
2021,"This app no longer open, is just force closing on it own.",1
2021,Amazing,4
2021,Good,4
2021,I don't think i enjoy your service. Loading beneficiaries is taking like forever. Pls do something immediately .,1
2021,Haven't been able to use the app is the last update. Can you also provide support for Huawei device users.,3
2021,Best,2
2021,I love this app so Much,4
2021,"This app has refused to open and I have no access to my account. It's been saying "" network request fail"" even when my data and network is good. Please do something about this ASAP.",1
2021,"Really very annoying, that at this crucial point in time that everyone needs this app for transaction purpose, the app is stressing everyone and there is no cash in circulation currently.",1
2021,Rubbish app only God knows what dis app cost me in life all my money is gone so first bank can't have a good app too bad u can't even sign in a New vision,1
2021,Is good,5
2021,More faster,5
2021,"This latest app is too bad and very very useless. Because of this, i am moving to another Bank with a better app.",1
2021,Not able to login 4 a week now,2
2021,Is nice,1
2021,"Everything has gone wrong with this app, if I'm permitted, I will rate minus 4 stars.",1
2021,"as financial app, its okay. I have been using it without any issues. However I have cause to change my phone but couldn't download again on the new phone.",3
2021,This app is so stupid network issue,1
2021,"It was beautiful and very easy, but this few days it has been so hetic.i dont know why..",2
2021,Its satisfied customers,5
2021,This app is a mess...I'm dissatisfied with the service.,1
2021,Ok it good,5
2021,"This app. Need overhauling, go and spy Access bank own, you can transfer to foreign countries, you can retrieve your statement of account within seconds, you can generate receipt for transactions done 2 years ago on their app.You can transfer on your Domiciliary account.first bank go and learn.",2
2021,How can I sign in,2
2021,WOW!!! They are back and fast!!! I hope you will maintain this fast and smooth service to us your esteemed customers. I just tried logging in and within some seconds i was in and i was able to reset my security questions and add 2 more beneficiaries in the app. Please keep the phase and God help you! You can get my 5-Stars after a while cheers,4
2021,"Very terrible, how come no one in first Bank do not care about the plight of the customers, since yesterday i updated this app I've not been able to login to my account anymore, please someone should do something or better still tell me to leave your bank for you of which I'm really interested to do.",1
2021,Handicap downloading ever since some months ago,1
2021,Captivating,5
2021,The app is not working now. One can not do any transactions. Pls work on it. Regards,1
2021,Very poor,1
2021,"This app is too bad, is not good at all. I can't make any transaction for days it bringing network request failed. Wats wrong first Bank. I may opt out if not finding solution to it..",1
2021,Poor service,4
2021,It keeps on shutting down during login. Very frustrating.,1
2021,A good app,1
2021,"My app is not working ,even to update it is a problem ....so painfull",1
2021,Mkkkk lol my kk k kkkkkkkkkl u kkkkkkkkkl,5
2021,Nice app,5
2021,"This new update of the app is so annoying walai, can we go back to the previous app. I was unable to login. It requesting for my mpin of which i dont have. I always use my pin to login. How how can i register for this mpin. Because i dont understand what your quick guide is saying",1
2021,This app is a national shame.,1
2021,I feel so sad right now,1
2021,Can you please make my app work like other bank such as GTB... I can not transact on my FBN app just because I travelled. Should I now turn my acct to zero balance just because I want to be out of the country. FBN why nah,1
2021,This new update is the worst update so far. 🤧🤧🤧. It's so difficult to login. You'll only login when the app feels like. Pls don't update your app. Read the reviews below they are all true likewise mine.,1
2021,I can't even use the app on my phone. It just stops. Working. I have deleted and installed several times but still. What the hell happened??,1
2021,I can not even login after updating the App. Very bad experience.,1
2021,I can no longer longer log in the app. Keeps saying network error. sucks,1
2021,Difficulties in opening my mobile app,5
2021,The update is very disappointing,1
2021,"Worst update ever, I might have to withdraw all my money if this app is not updated to better. Total rubbish",1
2021,Good,5
2021,Worst app ever.,1
2021,"V been unable to login since few days now, first Bank you are really annoying",1
2021,Excellent,5
2021,"Everything about this update is vexing, works when on WiFi (even if it's mobile hot spot) but to use you our mobile data na wahala to login... Kindly work on this update ooo...",1
2021,This App is helping ooo,5
2021,How,5
2021,I can't login any more with my pin or fingerprint.,2
2021,This is the worst so far i can't even send money from it 😥,1
2021,Good one,5
2021,This new upgrade is useless. I can not even log in.,1
2021,I'm so disappointed with first bank for making me pass through hell just to perform transaction on their app. Worst update ever,1
2021,"This app hasn't worked since last Friday, 10th December giving error message ""Network request failed"". I was only able to confirm that it's the general problem with the app when I visited a branch of 1st bank today, Monday,13th December. I think 1st bank should have done better by providing up to date info when there are issues like this.",3
2021,This recent update is really bad. Please fix fast as I can't get access to my account,1
2021,It was very good before but now I'm having problem loading in,5
2021,"Never enjoyed this app for 2 days straight, it's either not logging me in or there's one error or network issues. Since it's first update it restarts my phone and has gone worse with every update. I'm tired, honestly!",2
2021,This app is not show old transaction,3
2021,Good application easy to use,5
2021,Something should be done urgently about this app. I have not been able to login since the past three days. It's so frustrating,3
2021,"Poor, difficulty in logging in",1
2021,"Very useful application, seamless",5
2021,Nonsense,1
2021,Why do you always have Network challenges while other bank app(s) work. I think the update isn't good enough. I probably shouldn't have even updated.,2
2021,Okay,5
2021,Efficient and Reliable,5
2021,the app is not updating,3
2021,This app won't login and the app owners won't fix or say something reasonable about fixing it. Honestly this app should be deleted from playstore.,1
2021,Excellent,5
2021,"the they i inputed my password on this app,was the only day i was able to login ..since then i cant even log in again",1
2021,Ok,5
2021,"Its OK, makes banking easy and less stressful",1
2021,Logging into the app is seriously giving me issues please fix this,1
2021,This app is a messed up after the update. It's showing 👇when you try logging in TypeError: Network request failed. Please work on this error really frustrating No Star,1
2021,"""Type Error: Network request failed"" this is what it's displaying when ever I try to do anything on it😤, I even had to uninstall and reinstall it just to make sure it wasn't my network that's having issue😒. Please work on it, Thank you",1
2021,"Very useless app, it can never detect network and open for you to transfer.always network fail,I MADE A VERY BIG MISTAKE TO UPDATE THE OLD ONE",1
2021,Smooth,5
2021,Good,5
2021,The app is not even responding and its so annoying i can't even login to the app its very annoying you guys should fix pls i could give you a zero star rating,1
2021,Excellent,5
2021,Worse bank ever 😥,1
2021,"Best banking mobile app, for me so far 👍",5
2021,"Good morning, Please am fed up with this app, I have been trying to open it for the past 4 days , not able to and I use it for my business, what's the solution to open it please???",1
2021,Do you even read through the reviews? This App is a big flop. Work on it as fast as possible.,1
2021,One word...terrible Oh...unreliable,1
2021,I'm giving a five star to challenge you if you will improve this app This version is the worst so far. Can't you vhelp make things easier? I can't make transfer for days with this app.,5
2021,"Terrible experience since the last update... Can't login to the app, it keeps saying ""Network Request Failed"". I think I need to close my account with First Bank PLC, this is so frustrating",1
2021,Good,5
2021,I love the Bank charges very reasonable to deposit money,5
2021,"😡😡😡😡I'm angry right now, please allow me to login It's frustrating 🤬🤬🤬🤬",1
2021,I like it,5
2021,"I have not been able to open my App since the old one became obsolete. I wondered what happened to my App until I came to play store to find out there's a new update. This new update is even worst, guys please do something about this. It's frustrating!",1
2021,Right now I will say I am pissed off I can't login to my own account why... First Bank this is not good,1
2021,Since three days this App is giving me problems I taught updating will be better I can not log into my App it always say network error or network failure try and fix it because it annoying,1
2021,I've not been able to log into my app since the update. Please fix this as quickly as possible. Thanks,1
2021,Useless bank with a useless app,1
2021,"First bank you are chasing us away with this your mobile app, we have another option...",1
2021,The performance of this app. has been very poor for three days. I cannot transfer money with it since,1
2021,"Honestly this is frustrating, can't login into my account again.. say network request failed.",1
2021,"I can't access the app, it keeps saying error occurred. Please kindly fix this app urgently.",1
2021,"For over 4 days now the app kept on saying network request failed , so we are unable to make use of the first bank mobile app for anything pls respond to the network pls",1
2021,Very bad and frustrating using the app since last weekend even after the update it's still not working and I use it for my business. It pains me terribly....,1
2021,"Even after updating the app,its still not opening",1
2021,Easy to use,5
2021,You people need to fix your app issues trying to login since on Friday but the app keep telling me network error meanwhile am using mtn 4g network am so frustrated right now so angry,1
2021,This latest update is very bad. It's not even connecting to the internet access again. I can not open and used code is not working neither. You guy should fix it please,1
2021,"Terrible. How come with all the negative experience logged by users, no customer representative has responded to their comments. My money is saved with you and your app has made it almost impossible to make use of it by denying logging in. Pls fix this.",1
2021,Very stupid app.. login in is not even possible,1
2021,"Very poor app, haven't been able to carry out any transactions on it since yesterday that I update to latest version. Its annoying and irritating",1
2021,Cool,4
2021,Its a pity that you still left this nonsense you call App here and waiting for all of us to comment before you pull it down. Are you not convinced and satisfied with the number of reactions this App has generated ? Must you add up to our economic nightmares ? Are you waiting to see if the users will carry placards and picket your offices before you pull this good for nothing App Down.,1
2021,It's cool!,3
2021,I can not longer login to first bank app which i frequently used. Type errors network request failed,1
2021,This is the worst experience have ever had.... You are not first again.... I believe the standards is not there again..... You need new management.....,1
2021,"For days now, I can't log in to the app to make payments. I'm currently owing people and they're beginning to think I'm playing them. So pained. How I wish I never put my money here in the ""first"" place",1
2021,"Not connecting always. For the past 2days now, i have not been able to make use of it. First bank i think should work on their apps including this lit by fisrt bank. For the past 3 days now, i have been trying to register on the new app and now way... My mobile app has refused to open since thursday last week. I think leaving first bank is the best thing. The last update was a mess....",1
2021,Too good,5
2021,Fair and better,4
2021,"I can't even get into my app again, what's all this 😭😭😭",1
2021,What is really wrong with this app? One can't login any more just seeing typeerror network failed why??,1
2021,i am unable to use this app since my last update,1
2021,"This app Is really having problem about 5days ago now i can't log in to my account,it was saying error .",1
2021,Very useless and slow. Very frustrating app am really annoyed by it,1
2021,"Why is the app not opening,. Saying internet error. Please fix this asap. It's likethe more the upgrade the more useless the app becomes👎",1
2021,I hate this update... Can't login... Wish there was a zero star,1
2021,Perfect,5
2021,"Pls.whats going on with this app? I can't do anythig,it saying warning network error pls. Fix it thanks.",1
2021,"This app is very very bad it does not deserved even 1 star, the kind bad Experiance i got is speechless",1
2021,I can't mobile money sending wey,2
2021,"I have not been able to log in for over 24hours now, why",2
2021,Marvellous,5
2021,It is a safe and secured app,5
2021,My app isn't working,1
2021,Nice one,4
2021,It's just amazing.,5
2021,This few days I have difficulty in network and I don't know why it is like that,5
2021,It has been frustrating for the past 2 days,1
2021,Very very bad experience,1
2021,Ismail umar,1
2021,"New update is totally rubbish. If not because there's no option of changing the app, I would have uninstalled. It's totally nonsense...",1
2021,"Ever since i update this app, its so frustrating🥵",1
2021,This New App is Useless and Nonsense,1
2021,Just terrible.,1
2021,It's fine,5
2021,Include other features like school fee payment and other bill payments,3
2021,This has been a very nice app until I updated to this current version. Since last week I couldn't login to do any transaction . Error type:check network keep popping up any time I want to do transaction. Please do something Asap,4
2021,"After updating about 2 weeks ago, this app has become somewhat awful. For example since friday I can't access the app to make transaction. Really bad experience",1
2021,The app is not working for now,1
2021,Very annoying App. Not even going.,1
2021,"I've been trying to make a very important transaction For the past 4 hours I've been unable to login to the app it keeps showing network error even though my phone has a stable network, please you guy's should show more concern for your app because the reviews are really bad, get better developers to work on it Sorry to say but this app is a big disappointment I'm considering switching completely to kuda for my internet banking 😪😪",1
2021,Frustrating,1
2021,Slow network and lots of duty charges,1
2021,The initial app before this was better...this really sucks!!,1
2021,"Useless,nonsense & frustrating app so far I can't login in to my account since last week,talkless to do any traction,alway have to used d code...u guyz Better do d needful&correct this,how I wish I can go back to previous app..what kind wahala be this again?alway showing network has failed....mtssssssssssss",1
2021,Very good app,4
2021,"This version is really disappointing and annoying, I have not been able to access the app since ever I updated the app. Please something should be done about this because majority rely on mobile app to get their business done. It always have network issues whereas I log in to other app without a hitch. It doesn't deserve any 🌟 star at all",1
2021,"This latest update is very terrible to say the least. I can no longer login to my account as it keeps telling me network error & unfortunately, I cannot undo this update. VERY, VERY TERRIBLE. This is less than ZERO",1
2021,"Please work on this app, its frustrating... lags everywhere, always showing network failed when I have a strong 4g network... infact delete this app and look for good programmers to create a new one for you biko",1
2021,Unable to login for days now,5
2021,It gets to a time where the only thing it will bring is just error logging in..i av been on this for long..still no breakthrough.,2
2021,"Am not giving any star at all since yesterday 11th of Dec I can't login after my app, its really frustrating",1
2021,Satisfied,5
2021,Speechless,5
2021,Very good app,5
2021,Since Friday 9th dec am unable to open and make use of the app.,1
2021,Pls why can't they rename this bank to LAST BANK?,1
2021,I can't even open my app for four days now,2
2021,Excellent,5
2021,So good happy Sunday,5
2021,"This app is not good again like before,find something to do about it",1
2021,Presently this App is not working....it's so frustrating.....am so disappointed with First Bank,1
2021,I can't open the app to do my business and it's affecting me badly please help my partners are on my neck now for three days,1
2021,So bad,1
2021,I can't login to my app and makes transaction it's keep showing warning network requested failed try and fixed it,1
2021,"This is nonsense,i was unable to login even uptill now,infact this is rubbish.",1
2021,No bad But can still be woked on,5
2021,"Since the update, I can't sign it. it keeps giving a network issue message but my network is fine.",1
2021,I was enjoying it up untill these days when it began to show me network failed. Its really very annoying now for two days I have not been able to login and perform any transaction. Please find a way of rectifying it.,1
2021,Good afternoon. I loved the app since I used It didn't give me problem at all until yesterday morning. I tried sending money it didn't work My app has been updated. I don't know what to do. I tried it today it didn't work too. But my son's app work for his but not mine. Please find something to it. Fasttttttt Thank you,3
2021,It has been impossible opening this app for the past 48 hours. This has hindered a number of urgent transactions,1
2021,Awesome,5
2021,Pending during download,1
2021,Always difficult to update when unstal and restal,1
2021,How can I download statement of account from the app?,1
2021,This app is terrible... Can't log in since yesterday. I hope to get an update here but alas none,1
2021,app crash upon login The developers should do something about it,1
2021,One of the worst app,1
2021,This app has been really frustrating for some days now. I think it has do with mtn network because I switched to my Airtel and the transaction worked smoothly,1
2021,"Terribly awful, unstable and unreliable!!!",1
2021,"Please do something about this app, it really one hell of a trouble this days. If i wasn't using a good phone I would have blamed it on my phone or network. This very version update ain't good at all. It's frustrating.",1
2021,Good,5
2021,Very bad at log in... take days to log in !!!,1
2021,"Superb, love this App",4
2021,This application is the most useless banking apps ever seen 😭😭😭😭😭😭😭😭😭 very annoying how can first bank ask us to download or update a never do well apps I hate this bank it suck,1
2021,Fantastic app,5
2021,Bad bad bad,1
2021,"This update is the worse since I have been using FirstMobile, to open the app now takes long minutes and after wasting time, it opens only by chance, please restore the outdated version or else do something better. Am tired and sick of this nonsense you people did here. @PlayStore please remove this app from your platform this is nonsense and it's not working, please am begging you, help us remove it from PlayStore. In fact am about to personally remove this high blood pressure from my phone.",1
2021,The app is working properly but now is been 2 days i cant access it its showing ''warning network request failed'' i updated it but its still showing the same thing,3
2021,What a useless app now...wonder what happened to you guys.,1
2021,"Please, bring back the old app. I can no longer login. It keeps writing network failure. It was working fine before the update to 2.7",1
2021,Awful,1
2021,"Dis app is so so disappointing, so so annoying",1
2021,"The worst of all app, it's annoying God....! 0%",1
2021,"Very stupid app, after updating this app i always have logging issues. 👎👎",1
2021,Very irritating app. Can't even login 😠😡,1
2021,This first bank is frustrating.,1
2021,Find,5
2021,"This app is the worse bank app i have ever used it keeps saying network error, the old app is better than this nonsense",1
2021,"In fact, I'm blaming myself for using this app, since 2 days ago I've been trying to make a transaction for a product that I bought, I couldn't, this app can fail.",1
2021,"Terrible, i cant access my funds again, this app totally sucks",1
2021,Over a week i downloaded this app i have only accessed my account once because the app refused to work i even went to the extent of double subscription just to trace the fault. Firstbank please pull down this app,1
2021,It's awful.,1
2021,Beautiful,5
2021,This app is literally becoming thrash this days for days now I can't even access it.,1
2021,The updated one is rubbish. Please help find something to do to it.,1
2021,"This first bank new version sucks, everything has crashed for me,not connecting network error network error. Don't update if u don't need to.",1
2021,Nonsense app 3 days now my app have refuse to open No way to carry out transaction Very stupid app,1
2021,"This is now getting beyond control, I can't believe it's fbn mobile app can be like this, imagine having unable to access my account through the app in almost 2 days now, please you have to fix this as quickly as possible it's getting beyond control",1
2021,Very bad experience!!! The app has been given network failure for more than 24 hours now. This is terrible!!,1
2021,"Very awful app, download at your own peril",1
2021,Excellent so far.,5
2021,"This is one of the worthless, useless, annoying and terrible app I have ever seen and to know it belong to a large and advance bank like firstbank makes it a compounded disgrace and fraud. I cannot login for days now at all. You people should fix this app or take it down from the app store.",1
2021,Nonsense app,1
2021,Please whats wrong with this new update. Can't log in again. Can't make any transactions. First bank shud act fast on this issue.,1
2021,Poor network,1
2021,"This newly updated version is not delivering at all. For days one will be struggling to make transfer to no avail...'network request failed"" keep apperaing on the screen. Gosh!... it's so annoying! Please fast remedy!!!",1
2021,I can not install dis app again...pls help is urgent,5
2021,This app is worst of the apps. Very difficult to install and too poor in performance of any task. It should be changed.,1
2021,The best app ever,5
2021,Recently the app has not been responding.,5
2021,Excellent thank,5
2021,👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿👎🏿,1
2021,Fairly trusted,3
2021,Rubbish bank... I regret open an account with first bank. I lost money Cox them.,1
2021,This update app is useless can log any more.,1
2021,Please can I get my account statements through this app,1
2021,"older version refused to log me in, updated version takes forever to load and still refuses to log me in. pls get a better team to handle your affairs or risk losing all your customers, i can't even have access to my money again",1
2021,Superb,5
2021,A very useless app,1
2021,"One of the worstest app,, I can't even log in... saying no internet network when am using 4G...fix this please, I can't make use of the app...or probably restore the older version",1
2021,This updated version is simply useless... One star is too much,1
2021,"What the hell is wrong with the app. I can't login, even tried to update but still the same. What's the issue with first bank",1
2021,"This app is a big disgrace and annoying. I think it was created to frustrate my life!!. As early as Monday morning, I'm going to open another account with a bank whose app isn't as draining as this. So annoying seriously",1
2021,"I can't log in anymore, does it even worth rating 1 star?",1
2021,"I forced myself to give one Star. The app is not working, even for a whole day. Please kindly fix the problem",1
2021,Terrible and frustrating experience in the three days. Of what use is the app if it cannot be use.,2
2021,Very annoying upgrade. Couldn't login,1
2021,Nice,5
2021,Cool loving it,4
2021,Is not funny i can't even login after roaming for many minutes,1
2021,"This is one of the most annoying app ever used, for somedays now am not able to login, it's shows network fail after I updated it",1
2021,Nice Interesting,4
2021,my updates and downloads has not being completed recently,3
2021,"Ultra stupid and worthless app or should I say update, tried more than 20 times but i can't log in cause of so called network problems when my network is in hyper speed you guys should get a life rather than annoying customers!",1
2021,Very dull app. You guys should upgrade this app Is not even logging in Takes much time to load page.,1
2021,"Please what is happening with this app, I can no more login to my account, always (network error ) please you people should work on it, what type of thing is this.",5
2021,Too bad and frustrating.,1
2021,"Unreliable, inefficient, useless. For you sanity, avoid using First Bank.",1
2021,Nice,5
2021,Very bad since I updated I have not been enable to use it. Nawa oh from better to worst,1
2021,Very very good,5
2021,"Horrible, I can't login to the app after updating the app. Pls fix",1
2021,Totally rubbish.... someone can't login😡😡😡😡,1
2021,"The new updated app is completely useless. I've been trying to log in since 3 days now. Its always telling me ""error..""",1
2021,Wonderful,5
2021,Rubbish.,1
2021,Something fustrating u sing this app.,2
2021,Ok,5
2021,"Very, very sad. I can't access my app. When trying to log in it says request failed.",1
2021,Too slow,5
2021,Good,4
2021,Yers,1
2021,"This app is really bad!!! Imagine the thing is not working properly again after the update they did. It won't show the receipt after making a payment and paying bills is as slow asf. The charges is even so high that they're just deducting alert charges anyhow. If only I can use VN to relay this message, you would have known how this thing is paining me.",1
2021,Why is the app Frustrating me this way.. and to make matters worse you don't even reply people's comment on you messed up app.. I can't log in since yestday.. so annoying.,1
2021,What's wrong with firstbank can't login since yesterday,1
2021,Excellent,5
2021,"This application can no longer serves it purpose. If the developer cannot do anything about it this month, I'm changing to other banks.",1
2021,Can't log in to make simple transactions,1
2021,Great,4
2021,Kindly do something about this new app if not it will cos wahala,4
2021,Worst first bank app have ever seen.,1
2021,Very problematic!!!,1
2021,The app is slow,1
2021,I like it,5
2021,"Have updated my app to the latest version, yet I can't login into my first bank mobile app... what nonsense is this...",1
2021,"I've not been able to log into my app since your last update. I'm so annoyed right now! What nonsense update is this one?? From one issue to another, frustrating your customers. I use my account for my business and it's been hell banking with you. Do something about this quick!",1
2021,"Total rubbish, I wish I read the reviews before hand",1
2021,"After recent update, I can't download transaction receipt anymore. Fix this please",3
2021,"The First mobile app can be frustrating many atimes especially when you needed it most.My last update was on the 4/12/21.And that is the latest update so far. But each time I am in need to make transactions with the app,it ends up telling me ;TypeError: Network request failed.",2
2021,Please fix this app. The upgrade is just a headache.,1
2021,This app is useless in my phone!,1
2021,Very good,3
2021,Recent updates not encouraging at all.,1
2021,"This is the most useless app among all banks in Nigeria. One cannot login, we cannot use USSD code, what's the benefit? Very useless",1
2021,Excellent,5
2021,"It doesn't work anymore, I don't know why it shows network request failed.. I even updated it",1
2021,"This bank app fustrate me, i suggest you find another progammer to work for you I lodge some complain before concern this before; 1. Previous statement 2. Beneficiary 3. Problem of login into the app. Some other bank can be preveiw their past transaction statement as far you want but not happen to first.",1
2021,"I haven't been able to do any transaction for two days now. I had to uninstall and reinstall this app, yet I can't even register. I keep getting 'Errorloading consent'. Why should one go through this sort of frustration with a bank such as First Bank? Even throughout the night I kept trying to no avail! 😔",1
2021,Best app,5
2021,"I can't even start to describe how I feel, this whole update thing is crazily insane. I can't even login, like I can't access my funds and do transactions online at the moment. This is so not nice of you First Bank.",1
2021,Nice,5
2021,Omg...this is the worst app for now. I don't know how I got myself using this bank. First bank pls fix your app to avoid all this unnecessary network errors and delay cos is really annoying mtcheeew.,1
2021,I regret updating this app. It sucks! I can no longer login. Please do something about it.,1
2021,Terrible update. Can't log in and after a long period it shows error in network connection,1
2021,Fantastic,5
2021,"Messed up app. Can disappoint you at the moment you need it most, stupid app. You guys should work on it FAST or you lose customers, its just crazy",1
2021,Best,5
2021,Why isn't my mobile application opening?,1
2021,"The app stopped working. I can't login. Downloaded the latest version and it was even worse, couldn't register my account. Its a frustrating app",1
2021,"Always having Withdrawal issues That's very very bad, hardly has network",1
2021,"This app is too bad this days, anytime l want to transfer it would tell type error, network request failed.",1
2021,You guys should notify us whenever there's an issue with your app or network. Inability to do so can be so frustrating.,1
2021,Great experience using this app,5
2021,"Recently I've not been able to carry out any transaction. It kept showing error occurred, and when I did the update, worse. Please fix the bug.",1
2021,The app is becoming the worst app in the financial sector. Difficult to operate even when there's full network on phone,1
2021,Not finding it easy at all,5
2021,Excellent,5
2021,"I can't use this app lately keeps saying type error network failed, pls fix it urgently it's frustrating.",1
2021,Like you have plenty customers and don't know how to manage them... how can be checking my app they said errors wat is the meaning pls....i will jst leave ur bank and go...zero star because u made.e lost my money,1
2021,Great app,3
2021,"Nonsense app, takes long to open",1
2021,Stupid app,1
2021,I haven't been able to log into the app since I updated it and it has limited me in some ways. This new update is obviously very terrible and that can be seen from the reviews from other users if the developers care to see. Kindly rectify as soon as possible,1
2021,Very 'nonsensical' app. Mtcheeeeeeewwww!,1
2021,"First bank no go disappoint, alway messing up...there should be an option for zero star",1
2021,Please oooooo first bank. I downloaded this App and i have not been able to login. It keeps shutting down anytime i imput my mpin or transaction pin....,1
2021,First bank really need to upgrade this app else they'd be bringing people to the bank for unnecessary things.. and why is it so hard to register I don't get it.,1
2021,This version is worst and annoying compare to the previous version.,1
2021,Slow when logging in,4
2021,This app sucks a lot now 😭😭😭 mine not opening after I decided to update it,1
2021,Cook,5
2021,Good app.,5
2021,Not good,1
2021,Efficient,5
2021,Bad,1
2021,"The most recent update is really bad, I have never had a problem with first bank app uptill now. The previous home page UI is better.. I am having a poor UX with the current UI. I came to PlayStore hoping there is an update that would override the current version. Kindly look into this.",5
2021,"Very bad experience, always malfunctioning",1
2021,Good,5
2021,"This app needs to be worked on, it's slow to open and sometimes refuses to log me in",1
2021,"Rubish, "" type error network request failed "" for over two hours no success. Frustrating.",1
2021,The new update is bad app crash upon login I cant even make any transaction,1
2021,"Network issues... Been trying to make a transfer since in the afternoon.... Keeps displaying ""Network problem; please try again later"" Please do something bout this.. I really need to make a transfer..,. 🙁 🙁 🙁 🙁",1
2021,This is the most rubbish version of the first bank mobile app. The app really suck... One can never rely on it for an emergency. I really don't know what's becoming of this bank or do we have something like PTA meeting to why this bank had become so bad recently. The experiences in the bank alone is appalling and now the app which will allow us not to ever go physically in the bank is a mess. Firstbank my foot B.S.,1
2021,"Most useless bank/bank app in nigeria.if you open this app 10x a day,i guaranty you it will only open 2 out of 10 times.App is unnecessarily slow,paying of bills like nepa and co never works.Theyll debit you and not send unit. Theyll say transaction was successful on their end and send you to nepa. They mismatched the options in the buying of data.if you buy 2gb theyll credit you 750mb. just to buy airtime, youll surf through 4 pages and each page has its own loading time.No star for firstbank",1
2021,"This app is really frustrating to use atimes. Keeps prompting ""Lost Internet connection""",1
2021,Very good app,5
2021,"Zero rating because the app sucks. Ever since i updated to the newer version, i haven't been able to log in. It keeps login me out whenever i try to log in. Can't even carry out any transaction. The fbn personel i met couldn't do anything about it, only to tell me, my phone ain't compatible with the updated version.. seems I'm going to dump this bank. So angry right now.",1
2021,"Great app, easy to use",5
2021,Nice,5
2021,the network is no not in good condition,5
2021,😄😄Are you trying to reduce cost of production with bad UI/UX?,1
2021,"Ever since the update, the bank app has been having so much issues. Before updating, I could use biometrics to open it easily but now I have to restart my phone to use open the app and even then it takes time before the app opens. Please fix whatever bug this is. It's becoming unbearable.",1
2021,It's okay,5
2021,Very bad and not even open,1
2021,Good,5
2021,Terrible service,1
2021,This app is a disaster.... so many errors that makes me wonder why I updated the app. I can't begin to describe my misfortune with this silly app...,1
2021,"This app and the lastest update is the worst thing I have seen in my life I can't log in, it keep returning error messages for over 17,hours and still counting .. foolish bank with foolish app",1
2021,"Tell u what i think,,,, you people know that this app isn't working...and ur telling me to tell u what i think, this app is rubbish........",1
2021,"This update is annoying... I can't login to the app would load for years then say network error whereas my network is perfectly fine, really frustrating that when one wants to login to his bank app it starts giving issues",2
2021,My acaut applications,1
2021,Excellent!!!! Best bank app ever,5
2021,First. Bank you guys are very disappointing. So I should kill myself because I want to download your app? Everything about you is so annoying. I have been trying to download your app for more than three days now no way.,1
2021,Excellent,5
2021,Always experience difficulty in signing in. You can't do timely transactions. Always failing...,1
2021,Nice,5
2021,"Difficulty logging in, if it logs in, an ad pops up before I see my dashboard.. too much, just too much issues to access my balance and complete transactions.",1
2021,My App can't open after logging in with my Pin. Please i need your assistance.,5
2021,"This is the same problem pple have been complain about..... The new update is just not it, please FBN org. should do something about this I beseech",5
2021,Good,5
2021,Ok,5
2021,First bank should endeavor to make sure that customers can see both their main and ledger balance via the mobile app,5
2021,Having problems on d app it log me out wen i log in,2
2021,What happened to my phone,1
2021,Always restarting itself and my phone,1
2021,"Poor!😡 I've been trying to use the app since yesterday, it keep on load, my network is good and I've tried checked out for the update to know what the problem is but unfortunately the app is up to dat.",2
2021,Fantastic,5
2021,Keep showing network failure when there is network,2
2021,Don't know why is so difficult to log into the app few days now!!!,1
2021,Very nice,5
2021,Excellent,5
2021,Masha Allah,2
2021,The app hardly logs me in after the latest update,1
2021,What's wrong with this app. I can't login for almost 10 days now. Please can we know what is happening/ wrong?,2
2021,Please can i login my account when i dont have ATM card,1
2021,Good,5
2021,App not opening and not getting the recipt printout after transactions,5
2021,Bad...very bad how hard can it be to log in Cmon,2
2021,Excellent,5
2021,The app used to be really really good until this last update. Now I can't do anything on the app as I can't log in for a start. Please revert the update. Thank you.,1
2021,I can't make use of the app.,1
2021,Good,3
2021,"This last update is nonsense, sometimes you can't log in",1
2021,"This new update is the most stupid app I have ever used. I can't transfer to other banks with it. First bank, biko work on this app ooo",1
2021,Very nice app,5
2021,Hitherto being my favorite most seemless banking app... Now it sucks. Connection error all the time,1
2021,"Why can't I login, keep saying network request failure. All my transactions are pending 😔😔😔",1
2021,Good,5
2021,It is a good app cause have used it on my other phone but i dont know why i could not log in on my current device,3
2021,"This app is terrible now Doesn't deserve any star, fix it!!!!",1
2021,There is bug on the app version 2.7.0. the error developer error. Reporting o.props.setstate undefined. and each to buy airtime or transfer otp code is always required.,2
2021,So good,2
2021,Fantastic,4
2021,How can i use this app with two accounts saving and current,4
2021,"This application is given serious problem trying to make trans fer, infact bringing out the beneficiary chosen Bank is very difficult and or not possible.",1
2021,Great,5
2021,the only problem of this app u can't get ur statement of ur account for previous as they design,5
2021,This app is just getting deteriorated by the day. What's even the point when one cannot easily log in at will and perform a transaction. Too poor.,1
2021,This app is worst than before..i cant view nor download the reciept of my transactions..the worst is that the app do enter error and log off on it's own even at the middle of a transaction..it's so annoying and frustrating..,1
2021,"Stupid bank app,fix it!",1
2021,Always the best @ first. Com,5
2021,Cant upgrade and even to download is a problem,2
2021,The UI/UX for the new update is terrible. Please work on it.,1
2021,I like to use the app to bussiness,4
2021,It keeps telling me network request failed and I'm tired .... The bank itself is a shame,1
2021,This app is more than worst now. Network issue Always and to transfer money now is a big problem. Please I need the old version back,1
2021,Unable to launch app after.. this is a terrible update,1
2021,"Worst App & Bank Ever. For the past 7 years I've been your customer, I've never been satisfied with your services. I wish I can narrate all my experiences here. 1. Hardly receive prompt alerts. 2. App works anytime it likes leaving you stranded & constant use of POS machines. 3. Very poor customer services, they talk to customers anyhow & attends to customers very slowly. 4. Staff at the customer service always pressing phones leaveing customers waiting & unnecessary irreversible debits.",1
2021,Poor performance,2
2021,A very good banking app. I would have rated it 5 stars but I don't like the idea of having to accept terms and conditions every time I open the app. It should be a one-off thing and not every time I open the app since it's on the same phone.,3
2021,Relatively Okay,4
2021,Cool,5
2021,Good,5
2021,"How I wish I could describe my experience without a single star. The app began to annoy me and I decided to update it, now the new update is even worst than the previous one. Each time I enter the app, I must accept terms and conditions afresh, and each time I buy airtime, am being debited but not getting anything. Disappointed.!",1
2021,Ok,5
2021,"The last update is totally bad, please take this app back to previous version",1
2021,"-Easy to operate, user friendly app (2018) -(2021) New mess up with 'network request failure' after being forced to update to the latest version(2.7) from version (1.9.9.1) -Fix ASAP @FirstBank",1
2021,App not functioning again for days now...what's the cause?,1
2021,Unable to download,1
2021,"Awful. Unable to log in. ""Type error: network request failed""",1
2021,"Very useless update, please revert to previous version.. Doesn't log me in",1
2021,Best,5
2021,Too slow,1
2021,"This app's performance is too poor, I wonder why a big Bank of this sort should have this kind of app.",1
2021,Excellent,5
2021,"This app doesn't work well as before.please do something about it,it keep on showing network problem",2
2021,"If there is zero star, that is what I will rate this app. Have not been able to login for the past 3 days",1
2021,Useless app,5
2021,Very good,5
2021,"Very useless app, you guys are not serious",1
2021,I can't view my transaction history... I can't get my bank statement... This app can be useless most times,2
2021,Very excellent,5
2021,Not bad,5
2021,Full of errors and network issues. Can hard complete a simple transaction lately,1
2021,"I downloaded the app, but i cant register, nothing is working. When i enter my card info the app will just go off, every time i try to register it will go off. The app is not working, pls do not download, because you will regret it. If there is zero star i will rate it a zero star",1
2021,Dont downlod first bank are ceiminals,1
2021,It's so annoying. No network,1
2021,Trash app. Don't download. Poisonous. Shameless why delete the comment.,1
2021,Very nice and good,5
2021,"This new update sucks, it takes longer loading, after sometimes it will show network request failed, and I'm using strong network 😠",1
2021,"Very worst app, it is very difficult to login, for over 4hrs now, i cant login keep on telling me that Network failure. Am seriously regretting for updating the app. Please solve the problem aa soon as possible. It is frustrating",1
2021,This new update is rubbish. I can't log into my app.,1
2021,"This is definitely a serious flaw, is first bank marching forward or dancing 'SHASHA'. It's embarrassing",1
2021,Its a very good application save and faster,5
2021,"Dear first Bank, you guys should try to add the feature that enable users to download their transaction receipt when need arise. Thank you",1
2021,Am still finding it difficult to easily access even after installation . I cant find it on my phone,1
2021,"Stupid bank ,,always messing up",1
2021,I can't even update my first mobile app and it has been long I started downloading the app It's showing me pending and there is much data on my phone,1
2021,Good and efficient,5
2021,"This app is not working. It keeps showing, ""Network request failed"" whenever I want to transfer money. This is very annoying.",1
2021,Very easy to use,5
2021,"Please why is my money going down everyday? You keep on removing my money bit by bit , sometimes remove #300 per day or more than. I've complained and still the same. I cant boldly go to ATM or POS point to withdraw thinking you might have deducted part of my money. This is annoying.",1
2021,This app can just disappoint you when u need it the most! You people should work on your network please 🥺,2
2021,Ok,5
2021,"First bank if I swear for you guys the swear go follow wunna, why are you guys so foolish why will you guys debit N24,000 in my account saying is for stamp duty are you guys mad the other time you guys removed N30,000 from my account saying is for electronic transfer levy if you guys did not return my money, it shall never be well with you guys? 😢😭",1
2021,Was okay and better before the recent upgrade. But now has a loading problem and network too.. Is seems the app is too heavy now ..pls make it lite...,1
2021,"This latest update is nothing to write about, imagine since 5 hours I have been trying to make transfer and it keeps telling me network request failed, please work on the to enable us enjoy banking with you guys",3
2021,First,5
2021,"This app is something else, logging in is like war, I can't even send funds out when it finally even opens, once I'm able to open it now, I'll send all my money out and uninstall it, you people should enjoy ur app alone, it's not me u'll be stressing",1
2021,Prefer the older version .,1
2021,Not really good,5
2021,"Serously dis app is d worse app ever.am not happy at all.I cant do any transaction n its even showing me update,wen i tried updating 4 more dan a week now,its not updating.Infact,d real issue is dat,d app doesnt even show 4 d dash board self.I uninstalled n reinstalled,n still its not showing.Anytime i want 2 use d app,i ve 2 go 2 google play stores b4 doing d transaction n log out wen am done.It shows me app installed but it will never show on d dash board.pls do something abt it.tank u.",1
2021,Satisfied,5
2021,Nice,3
2021,Can't share payment transaction,3
2021,Good,5
2021,"I'm not happy with the recent upgrade, haven't been able to login for the past 3 days, it's so tiring and frustrating.",1
2021,Good,5
2021,"I'll give it a 5, nothing less. Great app.",5
2021,"This version is the worst so far.. it keeps saying error, I regret updating to the latest version. Pls you guys should look into this..",1
2021,"Best banking app I have used. I have never experienced a failed funds transfer error while using it. Always successful or if it should fail, it is nearly reversed to my account.",5
2021,Service experience,4
2021,Very good,5
2021,I love this app although am use to the previous one but i love this very one i will adapt to it soon,5
2021,"Good but not all time due networks issue, and so difficult to be downloaded right now. need some help right now.",5
2021,After transferring twice next thing is you have exceeded your transfer per day rubbish,1
2021,"I cant open this app what's the problem, this is the 4th time I'm downloading this app and it won't work oh",5
2021,"But atimes very fustrating to connect, mostly weekends.",5
2021,Good day. Please I will like to inform you that I Make a recharge of 100 MTN card on this app yesterday and till now have not received the card and the money has been deducted from my account immediately. Please I will be glad if this can be rectify back on time. Thanks in anticipation,1
2021,"rubbish.you.cant get account statement ,you can only get less than 3week statement,you can't send it to your mail.other bank like access bank send account statement to your mail i try it from Jan to December and it was send to me free not like you that demands 150naira per page on desk",1
2021,Have been try since morning tellingme error,1
2021,What kinda banking app gives dificulty in logging on ninety percent of the time? Like it is the only banking app in existence.,1
2021,Very proud of First Bank,5
2021,"This new update is so frustrating,I just changed device trying to log in but could not,it keeps telling me error,I was sent an otp but will not allow me upload, so frustrating.",1
2021,"This new update is total rubbish. Very annoying If i had known, I wouldn't have updated the app..would have continued using the old one",1
2021,It is over a month now that I got access into my mobile app. The app is not opening. I have even diverted all my transactions into other Banks mobile app. FirstMobile app is very very poor,1
2021,"This app should be removed from playstore and other platforms. I can't log in to do any transaction. More so, the user interface is poor!",1
2021,app is no longer opening,1
2021,"Instead of an improvement in user experience, this new updated version of the app is so frustratingly annoying. How can even logging in become a perpetual challenge.... making one wonder it is your network that has issues? This is unacceptable.",2
2021,Terrible app,1
2021,Great and easy to use,5
2021,Excellent,5
2021,"This new updated one is very bad and worst,i have to accept terms and condition everytime i tried to log in, and also bring error coding stuffs,pls kindly do something about it.",1
2021,Total rubbish. Since upgraded. Can't login to my app,1
2021,Can't even log in to the app,1
2021,Too slow to open. Most times I'll have to reset my phone before I'll be able to login. 🙄🙄🙄,1
2021,Good,5
2021,Good,3
2021,Nonsense 😠😠😠😠. Im not giving any star pls -5 stars,1
2021,I'm unable to login since this week. Check and fix.,1
2021,What an awesome experience i do have whenever i use this mobile app. But i dont just know what actually happened since five days ago. The app is estreemly slow to my pleasure. Please get something done asap and help upgrade it. Thanks.,3
2021,Impressive,5
2021,It good,5
2021,Suddenly I can't log into my account for the past 2 days or so! Really messed up for those of us who rely solely on the mobile app for transactions! Y'all need to do better!,1
2021,They are one of the best 💯 app,3
2021,Just new user,5
2021,Ti network is good,5
2021,Device limit of 10 is exceeded please reactivate my device,5
2021,"This version is wack, I find it difficult to login sometimes.",1
2021,This is just horrific. My old app suddenly stopped working. Currently in the bank. I can't update the app and neither can I install it because it just won't download either. This is truly disturbing,1
2021,Okay,5
2021,Great,5
2021,"Payments and transactions had been very smooth until yesterday. For now, it's been challenging, it keeps telling me 'an error has occured'. Maybe the latest update should to be looked into. I just want to do the transaction and move on to some other business of the day.",1
2021,Excellent Application ✔️,5
2021,"Works fairly well, though can run into network glitches from time to time.",3
2021,So nice,5
2021,Was doing fine till it stopped logging in...its indirectly non-functional.,1
2021,It's nice,5
2021,Good app,4
2021,Good,1
2021,Thanks so much,5
2021,Very nice,5
2021,Me. am tied of this app l can't access my account,1
2021,Good app,5
2021,Please fix the problem of this app. It started misbehaving after the update....,1
2021,First bank is good for evryboddy,5
2021,Good,4
2021,It seems great,4
2021,Mehn....! First bank you guys are too big for this new rubbish you call app. Do you know that for the past two days I'm still unable to reactivate this app after I uninstalled and downloaded this new one. Gosh....! I regret uninstalling the old version and downloading this rubbish,1
2021,Okay,5
2021,Good,5
2021,Very poor service,1
2021,Is my bank to be easy,5
2021,Cannot access my mobile app for a month now,1
2021,Very ni,5
2021,Just doesn't work.,1
2021,Not bad,1
2021,Great,4
2021,"For the past few months it has been difficult to log into this app. I have updated it, to no avail. Deleted and downloaded again, yet no improvement... It was a very useful app prior to this issue. Please, this should be addressed.",1
2021,Nice experiences,1
2021,Well and good,5
2021,This app is absolutely useless. If there was 0 rating i would go for that. I had to uninstall it after it refuses to show my balance and won't even let me make any transaction.,1
2021,I can't even transfer money from the app... No debit account to choose from everything is just blank,1
2021,It is does not launch on m y phone,2
2021,"The app is not installing on my phone, what might be the problem?",1
2021,I prefer using mobile banking apps for transportations but first mobile is always having one issue or the other. Imagine I have not been able to access my account through the app for almost 24hrs now as I can't login.,2
2021,Is difficult to uptade,5
2021,fantastic and reliable,5
2021,"I felt so disappointed with this amp, since I updated my amp i can't log in with the amp anymore, I'm not happy with you people. 😡😡😡",5
2021,Always the first Weldone guys👍,5
2021,Having issues wit d updated app. It isn't working at all,1
2021,Ok,5
2021,Good,5
2021,Their network is terrible and they just removed money from my account without knowing where its going,1
2021,The best ever mobile banking,5
2021,"This new upgrage should called downgrade because this is the worst app ever,the previous is user friendly but this new app very fustrating,can initiate beneficiary acct,no bank statement,can't load/generate previous transaction. Whoever that initiated this new upgrade is totally a dumb. First bank please you guys should follow trend and before coming with new version of any app,first test run it and see how user friendly befor introducing it. My kind advice.",1
2021,Worst mobile banking app in Nigeria...I hate your services very awful,1
2021,How do I register for the mobile?,1
2021,The new app does not support transfers to non beneficiaries account. ie transfer is only for account stored as beneficiary account. The app does not provide debit reciept after transfers.,1
2021,Having to accept terms and condition every single time I opened the app makes the app very boring to use and also getting error messages when it finally logged into my account,2
2021,This is the worst of your application upgrade. Been getting error response for the past days after installing.,1
2021,Is totally nonsense &useless upgrade av never encountered with.,1
2021,Better,4
2021,"The upgrade is nothing but a bitter experience.. I find it very difficult to log in to my account. The response I get is ""unfortunately, firstmobile has stopped"". Do something please",1
2021,Your bank is really trash... Everything single part of it from the banking services to your logo and the colour scheme of the app. Nonsense. I'm only giving this 1 star because there's no -5 star,1
2021,The old app is ok. You should have allowed the use of old app to continue until the new version is well fine tuned. You have only suceeded in putting people in trouble. I can no longer access my account only to go and wait endlessly in the Bank for every transaction. Very bad.,5
2021,"This is unfortunate app. It makes life stressful by refusing to login. Trying to login will be displaying series of network failed information. I tried it on the laptop too, the same problem. This updated version worsen the situation.",1
2021,"If if was possible, this upgrade would get a 0 star from me.",1
2021,This new update is not worth it. I end up using ussd code for transaction. Please fix it,1
2021,Great,5
2021,You first exactly,5
2021,"What is currently working wrong with first mobile app? To log in for any transactions is not working on my phone right now, probably, they're upgrading their system.",5
2021,I need five star,1
2021,A very good and excellent bank,5
2021,"This mobile app is very important and good at all time , and i love it.",5
2021,Very good,5
2021,Kindly upgrade your network relationship with other bank. Most of my declined POS are not reversed. Thanks.,5
2021,This app is way too slow. The previous version i was unsing was more efficient than this. I regret updating to this version. FBN needs to do something fast about this app.,1
2021,What is wrong with first bank app 8b the last few days? It has not been logging in. Keeps rolling and rolling. seems the new uodate isnt working. Pls fix it.,2
2021,This application is stressful,1
2021,"Before proceeding to my complaint, pls what do you mean by transaction pin? Is it not my card pin? I am requesting for master card and I provide you with my card pin but your telling me my transaction pin is incorrect. What pin did you inquirer for? I am fed up.",1
2021,Good,5
2021,Okay oh,4
2021,Very good,5
2021,"FirstMobile App has been outstanding so far, let's see how this new update plays out.",4
2021,Very fantastic,5
2021,"My experience has been good, but now I'm having a challenge. I got a new device and I'm unable to activate the app again.",4
2021,Excellent,5
2021,IPP Ppl LP y ii 00ƙ Manilla on Ohio ki.,5
2021,Very easy to operate,5
2021,Nice,5
2021,What is the problem I can't access my app I was left stranded what is the issue?,1
2021,Great 👍,5
2021,"This App is a total rubbish , the developer should be More professional in upgrade of this App... Fix this and make transactions here seamless and reliable.",1
2021,It's an amazing time with this app,4
2021,Wow its so good,4
2021,Very good,4
2021,"Very good, app 💯👍💯",5
2021,No star at all. Why are you people always make things difficult for your customers. What does this new upgrade have to offer. Woes. Pls take up back to the old. God help this country. This is frustrating and unacceptable.,1
2021,Very beautiful! You're wonderful FirstMobile,5
2021,"Why do you guys like stressing people while you are still using their money to profits upon profits??? You force people to update their app after which the app starts dragging and saying network is bad whatever whatever.... Meanwhile, the same bad network is streaming YouTube and and opening other websites. The design or the upgrade you did currently on your app is making your app drag and as such hinder people from accessing THEIR FUND. PLEASE FIX THIS PROBLEM AND STOP GIVING EXCUSES.",1
2021,Very slow,1
2021,Is very good to use,3
2021,This is the best mobile Banking Ever Thank you very Much Onigbinde O Solomon.,5
2021,"I use the old app for good 5yrs without problem but this new one is domestic useless,you guys have to work on this app unless u wanna recieve curse cos no be u sub 4me",1
2021,"It keeps saying unexpected error occurred, please do something about that",4
2021,App takes time to load. Please work on this app or rather bring back the old one,1
2021,After updating its been so frustrating.. am so upset 😡,1
2021,"Nice app, great tool for personal banking..",4
2021,Very good and fast,4
2021,Nonsense App,1
2021,I prefer the older version. This one takes forever to open and to make a transfer,1
2021,Room for improvement.,1
2021,Why is your app not seen network. Keep on loading for hours without opening. Please fix the bug. This happened when I updated the app,2
2021,"Very horrible, I can't even log in or make transfer anymore",1
2021,"Since I updated, I haven't been able to make transfers, very poor updated version",1
2021,It's ok,5
2021,Still terrible,1
2021,Verry nice this app,5
2021,This is the worse bank app ever.,1
2021,"After the new update, I can't even login.",1
2021,Awesome,5
2021,What's wrong with the app totally frustrating,1
2021,Easy to use app and very fast,5
2021,Ok,5
2021,This Apps is awesome,5
2021,For the past three days this app has refused to open. I think it needs to be looked into.,1
2021,This new version 2.7.0 is slow and often has Network challenge and display error message (network request fail) during login. Please try to fix this. The former version is better.,1
2021,"Poor, slow and too much connection errors. Previous version was better. Work on the bugs and let the features work.",1
2021,"Good apps. But complecated because its not easily accessible, please management should review this apps. again",5
2021,Very rubbish app .why is it so hard to update an app. The developer of this app has done nothing but nonsense,1
2021,It can't open for the banking trànfer in time of needy . too bad now. I even upgrade the app to do the banking all same.,1
2021,Wetin be this for Christ sake? This is absolutely rubbish.,1
2021,I really love the app,5
2021,"Seriously, this app is a waste of Data & time.",5
2021,This app is good,4
2021,After update the is not functioning well,1
2021,Okay,5
2021,"This app is no longer opening on my phone. I tried downloading another one, same problem",1
2021,Thanks for letting me know about the first mobile,5
2021,"Is so so annoying, l prefer the old app, 💯 percent that the new one, please take us back to old one.",1
2021,Ok,3
2021,"Useless, nonsense, frustrating, soooo dissappointing, worst banking app even, the old app is better, I no know why i go update come entry this kind of whala, won't open, if open will not do any transansion, frist bank should remove this useless app, go bank to the old version befor u start loss some of us. Since the upgarde was useless....!!!!",1
2021,Well my experience so far is not that bad,5
2021,Very perfect app,5
2021,Very poor,2
2021,Very good,5
2021,It doesn't open most times.,3
2021,Ok,5
2021,This is really bad. I have been unable to register on my phone after the app upgrade. It has been showing network error.,1
2021,Ok,5
2021,The app is not working for me just to download is taking me one week,2
2021,Good,5
2021,Nice,5
2021,good,5
2021,owner,5
2021,It very easy for me,5
2021,"Very bad app, I wonder why it was developed for all to download it. I downloaded this app, did go through all registration and I was asked to logout and re- login to my greatest suprise the app after putting my m5pin will not open again but go back to zero. I have unintalled and re-downloaded it but its doing this same thing. So I can't give any rating untill I can use the app proper.",1
2021,"Finding it difficult to log in on my device after the update. It used to be simeless logging in, now I have to pray the app allows me. Please fix this.",1
2021,"Worst USER EXPERIENCE. This app is all hype, No substance. First Bank Software Devs did an absolutely poor job. The latency you experience while usi ng the app is so sickening. Many times you cannot log in. The older version is the past Upgrade of this current app. This is absolute trash.",1
2021,"It keeps crashing. NO week passes by without encountering problem login in or loading transaction history. Even after each update, worse is the case. Wish I could rate it Zero 😪😕😔",1
2021,Very good 👍,1
2021,"This new update is quite ambiguous and taking time to load, can even take days before you can open the app, then take hours to check transaction history. Please, bring back the old app. Ads everytime! Oh no!!",1
2021,"Hanging Payment often & also ""an unexpected error has occured ......",2
2021,"Worst banking App ever, fact is the new upgrade is just trash and very bad very slow, I think it's time I say goodbye to Firstbank......",1
2021,Your app isn't responsive and the reversal gas taken days!!!!,1
2021,Nice,4
2021,Great,5
2021,This services is too slow when need urgent send money to someone else.thanks,2
2021,I love this app🤗🤗🤗🤗🤗,2
2021,Amazing,5
2021,Effort neeeded,5
2021,Perfect,5
2021,"Upgrade should be for better performance.. You people did upgrade and app is now malfunctioning. I did transfer, I got debited but after a day the money revered. What NONSENSE!! I'm moving on to another bank cos I can't keep up with the disappointment I receive.",1
2021,"This is nonsense 😠 it's worst than before, your ux and UI designer doesn't know upgrade.. it Should be more easier, but it's more difficult and stressful. Take it back to what it was before but this time make it less stressful. I can't be spending my money at thesame time be angry while collecting due to process.",1
2021,"This is the most bad experience I ever have with this app. The previous version work perfectly but ever since I have upgraded it, it has been doing anyhow. When I try to login it will just hang. Even up till now",1
2021,I have installed this app multiple times and I have not been able to use it.,1
2021,Good,5
2021,Great,5
2021,No network for the past 20 hours.,2
2021,"Have not been able to login since yesterday, what a frustrating app",1
2021,Shouldn't have updated! haven't been able to do a transaction since. Please look into it.,1
2021,"I can't register a new device, it's telling me you have reached a maximum device limit of 10(10)",5
2021,Very good,5
2021,Good,5
2021,Open Account,2
2021,is very easy for me to get into My account in time,1
2021,This update is useless,1
2021,It has been very hard for this app to work...... What is really going on.,1
2021,I wish to be doing up to two million at a time on my app,5
2021,Why is the app asking for card pin. I thought we were not supposed to give that details out?,1
2021,It doesn't print receipt or shears receipt.,3
2021,"Very bad app unreliable , someone was stranded yesterday i needed to money to help the person but I could ......this app should be look Into again please.. for that it's one star untill something is done about it.....",1
2021,A very bad app Won't go when I need it the most Stupid and nonsense app,1
2021,"The bank and this app are slowly becoming thieves and this app is what they use,I get unnecessarily debited for no just cause. If it cost this much to service a savings account then I don't want to use the account any further,you guys are thieves. I'm very unsatisfied with your services and with the use of this app.",1
2021,Thanks Thanks again,5
2021,Good app,4
2021,This the fift time i'm downloading this app but you people have refused to allow me to login,1
2021,Good,5
2021,Perfect 👍👍👍,5
2021,Nice bank,5
2021,Q +++Mmmmes,2
2021,Had to clear cache...not bad,3
2021,Good but need lots of improvement,5
2021,"Can't use the app, i have issues signing in always",1
2021,the app is good,1
2021,Wicked and bad network people. What a shame to this old bank,1
2021,It dosnt open always put the system is error,1
2021,Good,5
2021,"Wonderful app, better than the older version.",5
2021,"Mpin keeps telling me invalid, the former app had better UX. This new app even displays wrong account balance, really sad.",1
2021,So bad,1
2021,It good..... But it doesn't allow screenshot and I really need the screenshot,3
2021,I down loaded the app but i can't get pass registration always bringing me back to google play,1
2021,Guys you guys need to up How can we hve app like this Too slow for my liking And the fingerprint security should something u just use with a crip of finger why do I hve the indicate for finger print before I could use it,1
2021,You guys have become one of the most frustrating banks ever. I regret opening an account with you guys😔,1
2021,"Perhaps, network failure is causing the delay in gaining acess",3
2021,Too poor,1
2021,😥,1
2021,Ok,5
2021,"Very stupid app update, why will i took me like 2 to 3 days before i could be able to login for Godsake, imagine, am totally dissapointed seriously.",1
2021,Poor performance It always login out,1
2021,There is no provision to download receipts of transactions in PDF format. How can I tell my customers that I have sent them the money when I have no PDF proof and I still can not screenshot?,1
2021,"The previous app is better than the updated version. I can't even login to my account after the update. All it does is to return me to my home screen, abruptly 💔💔💔 This is very annoying. It has caused me a lot. I wish I could return back to the older version",1
2021,Good,1
2021,Cool,1
2021,"Smart application,u can still work on check on previous transaction date recovery",4
2021,Lovely experience.,5
2021,Horrible! the app isn't opening,1
2021,Poor,1
2021,All 5 stars,5
2021,Exceptionally Good,5
2021,Good application,5
2021,"I can't carry out any transaction at the moment, often times I get Messages like WARNING, ERROR! each time I try to transfer.",1
2021,"If there is minus 100 star, I would give this app... previous version was very okay, the update just screwed everything. It is not even opening again... Rubbish",1
2021,This app is nonsense Can't even make transactions,1
2021,What's all these. My app has refused to open for weeks now. It has refused to update. I can't do any transaction for weeks now. Am really pissed at this.,1
2021,"This is obviously the worst Mobile Banking App. Very consistently inconsistent. The most unreliable mobile banking App! Too bad. I would give a zero star 🌟 rating, if it was possible.",1
2021,Very slow this days,2
2021,Not giving me any problem on transfer or received money,5
2021,The app is very poor. I can't login,2
2021,"Very good app, since i downloaded it transactions has been easier for me. But few weeks the app have refused to open.",4
2021,Firstmobile is a nice app. I like it.,3
2021,Wonderful,5
2021,"I cannot use my firstmobile app on my phone, the app keep saying that I have reach my 10 device limit",4
2021,Application fail to load for more than 30 to 1hour,3
2021,This app very annoying to cure,5
2021,I dont know,1
2021,The first one was better.... The update hangs my phone all the time I opens it for transactions,2
2021,Real,5
2021,"Take forever to load, and sometimes won't even load for several hours.... Do something FBN",2
2021,Good,5
2021,Bad one,1
2021,Excellent App,5
2021,It Keep hanging,1
2021,Aa,5
2021,Excellent,5
2021,"My app is not opening, when i put my pin it will take me back to my home screen",5
2021,I like it is so fast,5
2021,OK,4
2021,Perfect,5
2021,poor,1
2021,Difficuit to transfer,1
2021,Nice app,5
2021,very nice,5
2021,Worst banking app that I have used. Always lags is if not in coverage..,1
2021,No mor,5
2021,Very effective,5
2021,I can't login,1
2021,"This app is so worst, bad as well, it take forever to load,, too slow,, trash, rubbish,, it's better you guys update as soon as possible or you loose customers,, this app is very bad,, extremely bad",1
2021,very poor app and most disappointing app,2
2021,For hours now I find it very difficult to download the app.,1
2021,On track,5
2021,Trouble logging in. Network glitch and bugs,3
2021,"Very bad app.....i sincerely prefer the services of the older version. I havent been able to go past the ""transfer to benificiary account"" and the most annoying part is that customer service is clueless on what to do about it.....the man went on and on that its network problem....and I was like🙄🙄 for over an hour!?",1
2021,"The app is not responding.It is unsatisfactory, after I updated the new app everything changed. I don't really understand what's happening",1
2021,Nice app and Very easy,5
2021,Very stupid app.... logging in is a major problem.... loading till eternity,1
2021,Wonderful,5
2021,"This app is supposed to be updated, but No. I have to uninstall the old one to install the new app again. And still on it till now. This app is Very awful 😩😩😩",2
2021,You're lucky there isn't 0 star. Why is the app always crashing? I can't even log in to the app.,1
2021,"This app is not good I can't do transfer after writing my password and it will still take me back to the app homescreen again. Please can anyone help me, I need to send money is my family.",1
2021,Very fantastic,2
2021,Amazing,5
2021,The app always log me out Kindly do the needful,3
2021,Cant log in for more than 2hrs today,3
2021,Poor,5
2021,Good,5
2021,Good,5
2021,Please make it possible to re-download receipt for transactions. Sometimes we forget to save receipt after a transaction. Or network takes away the save page before receipt is downloaded.,4
2021,Experience difficult to login,1
2021,"can't even rate the app more than one star because have not even been able to login into the app, keeps telling me User not found even after I have key in my details smh",1
2021,The best financial app by far.,5
2021,Its refuse to allow me access the features. Whenever i typed in my mpin to log in its vanished,1
2021,Good,5
2021,Excellent 👌👌👌👌👌👌👌👌👌👍👍👍👍👍,5
2021,This is highly disappointing. Over a month one can't transact. Do something quickly bor loose ur customer,5
2021,"What kind of nonsense update is this,pls try and work on this app,Its totally nonsense",1
2021,₦900.0000,5
2021,Very useless app i've not been able to make trabsfers what's all these naw,1
2021,Good,4
2021,Please for the past few weeks have not been able to download the app what's the problem,4
2021,Great,5
2021,Nic,5
2021,You should have allowed your developer to perfect the new app before you stopped the previous one from fuctioning. I've been trying to update the new app for the past one week without being successful. I uninstalled to download another one today and it's showing pending for over 2hrs now. Your service is becoming boring these days. Queuing at your ATM stand is a stress on its own. You people should do the needful and pls stop stressing us.,1
2021,You guys are unbelievable,1
2021,Cool app,5
2021,I can't login. It keeps saying type error. Please fix this app. This bug has gone on for too long.,1
2021,Total nonsense,1
2021,Good,5
2021,It's take almost forever to login. The app is even slower now. Please get this rectified soon FirstBank,2
2021,Just misbehaving. Just misbehaving,1
2021,It is the best among others,4
2021,Ok,5
2021,Good,5
2021,Worst and the most shameful banking app. Smh,1
2021,I'm not enjoying this app at all,1
2021,I wanted to get my mobile application again after losing the one i am using before all my effort proved abortive.,4
2021,Good,5
2021,Nice,5
2021,Perfect,5
2021,Very good application.,4
2021,It is okay but saving account numbers is sometimes not forthcoming,4
2021,Awesome,5
2021,Okay,5
2021,"App does not display transaction history to set dates, kindly fix.",3
2021,I love this app it's marvelous n fast don't have to waste my tym going to the bank,5
2021,Good,5
2021,This upgrade made things worse. It's difficult to login anytime one wants to. First bank should expedite action to correct the bug in this app. I have not been able to carry out online transactions for days now,1
2021,I think the latest update has render this app useless. Something needs to be done ASAP.,2
2021,"This is a disgrace to the status of First Bank as a well respected Bank in Africa. This app is so doll and irresponsive most times. It is very appalling and very shameful to be experiencing such time wasting in first Bank mobile app just as we experience in their physical banking services. I will say it again, it's a ""SHAME"". Please this should be rectified as possible as ever.",1
2021,It good,3
2021,"I dont know what's happenimg to the app, I have been trying to down load the app since five days now. It was on my phone before, but when I suspected hacking, I deleted the app, and since then I have been trying to redownload it but couldnt.",3
2021,Tank you fist bank,5
2021,Slow,5
2021,Optimal performance,4
2021,First bank Nigeria is the best. Best app ever. Long live first bank.,5
2021,Is terribly slow and unsatisfying app,1
2021,Good,5
2021,"Please there is no rate I can give,For the past 3weeks now I have been trying to download my app which is not downloading ..... Please help me out",5
2021,Ever since i have been trying to install this app is not working properly and the other please find solutions to this one,1
2021,I don't like this app It refused to install after 100% download,2
2021,😍😔😍😔,5
2021,"The best, most reliable in terms of monitoring inflow and outflow of your funds",5
2021,"I regret banking with firstbank,among all d banks in nigeria firstbank is the worst bank,each time money enters my account they will start deducting saying sms alerts from 2019-2021,were you dead for the past years,why is it now that i have plans for my money that you now remembered that you haven't deduct 2019 sms charges.I regret using this bank i swear and God will punish anybody incharge of deducting the money i suffered for,21k gone just like that for sms alerts from 2019.",1
2021,Good luck with your customer's.,4
2021,I regret download this app.....ever since then I have not been able to assess my first mobile transaction. ....,5
2021,After the update everything about app just went sideways. Keeps returning me to the terms and conditions page Everytime I try logging in.,1
2021,"User friendly, yet need more attention to be the best of all Bank Apps.",3
2021,Absolutely lovely app. Best banking app in Nigeria.,5
2021,"Nonsense app, una don bcos of E_naira app dey mumu una self",1
2021,My app is poor,1
2021,Lovely,5
2021,Extremely poor. I've updated tired still the same,1
2021,Highly secured app,5
2021,The app is excellent! It keeps getting better and better!,5
2021,Does not print receipt,3
2021,Not logging in,1
2021,Very good app.,5
2021,"I can't even use my app for the past two weeks and am trying to upgrade still yet,it is slow",1
2021,Very useless app have ever seen in my entire life. I can't believe first bank app would be this useless and frustrating. You gust really need to work more on this app to make it good for customers,1
2021,"the worst ever... y would you downgraded from d formal app.... i regret banking wt u, for all failed attempted transactions.. if you know what you've caused me..... i will be visiting my GTB Bank by tomorrow22/11/2021.. to update my long ago unused Account wit dem... pscheeww.. best now become dlast",1
2021,Very intresting transaction app,5
2021,Good in use,5
2021,Stupid app and useless bank...you guys use to be the best now yall are just ars fokoof,1
2021,Sani lBRAHIM,5
2021,Fantastic,5
2021,I just discovered today that first bank are becoming worst daily how can your bank deduct money from my account for no reason saying I topped up my mtn ussd which I didn't am going to close my account from your bank soon I promise I kept my money there for you to hold not for your company to steal from it,1
2021,"First bank mgt, I think is high time you advice your software developer/maintenance to, test, debug, fix and run this first mobile app before uploading for customers use. He should know his SDLC phases and meet the necessary requirements of a software. After other user complaints and mine which I talked about the errors in the homepage after initiating login which is corrected, now destination Bank can't come up during transfer. Please get this right and fix every errors in the app..",2
2021,No One in the banking system,4
2021,Ever since I updated it has been frustrating using the App. Never had issues before now. Struggle a lot to connect and make a transaction. Pls. Help.,1
2021,Now active,3
2021,Satisfied services,5
2021,Too slow,1
2021,Nice,5
2021,Your networking/services are very poor...... I have never use this app for transaction for once..... always clicking to home page and request for pin or password,1
2021,"This app use to fast but now everything has changed, it's too slow now hardly opens it's so frustrating now, please do something about it.",3
2021,I can't update the app why?,1
2021,Good,5
2021,Great,5
2021,Awesome 👌,5
2021,"Am try to update my first Mobil since yesterday is not responding, but it has helpful , i need help please to update it please",5
2021,Great,5
2021,I am giving this 1 star. Updated apps should be better that the previous one. Why is this one worst. This app is too slow and this is fustrating.,1
2021,Okay,5
2021,This app cant even display or forward my account statement to my registered email,1
2021,Quick accessible,5
2021,"I was happy at first after installing the app because of the history that is shown, because money have been removed so many times from my account. Still I was debited #1,700 today, it shows that I bought recharge card but when I checked my SIM card I didn't see the money, please fix this and return my money 🙏 Saving money in account is now at risk of being stolen by the bank nowadays, really?🤒",3
2021,Ok,5
2021,Good .,5
2021,"I couldn't update after the recent upgrade,pls I need the customer care service,cos I've been trying to update and it keeps pending,pls react to this as soon as possible",1
2021,The App is not working with my phone ATOUCH andriod 6.1 Model number X10 kindly assist me on that,1
2021,It always says i can't log in that i have reached the maximum limit of 10. I hope you look into it,2
2021,Very good but sometimes hard to process.,4
2021,Interesting,5
2021,It was fine thanks,2
2021,"It's wonderful! Just download and activate, you don't need to go to first bank to activate. So simple to use... its wow! Thumbs up for First Bank. Truly they are first",5
2021,Excellence,5
2021,Why am I seeing error notification. Damn. Installed app and it's giving me error verifying card 10 what's wrong,1
2021,This app is manageable before but now te now update Is ju rubbish and can't function well why I don't like all this,3
2021,Excellent,5
2021,It make payment esiar,1
2021,"Hello First Bank I transferred money since on Friday 12th Nov from Raven Wallet to First Bank, although I got debited I am yet to receive the money in my first bank account. Please do something about this.",1
2021,"This app is total 🗑 I'm trying to login my password, it's just showing Incorrect m.pin",1
2021,It's quite excellent except when the network is not strong,5
2021,Nice app,5
2021,This first bank app is something else to connect to app is a big problem,1
2021,Very worst app!why the update self???Update so much worst!,1
2021,✌️,5
2021,"Very useless App. Telling me my transaction pin is incorrect. Even my password is incorrect. I tried changing my pin, asking my question they telling me wrong. So mess up",1
2021,Very Good,5
2021,Good,5
2021,I can't see my account balance,5
2021,Beautiful,5
2021,Good,4
2021,My app is not opening,5
2021,Good,5
2021,Very good for transactions. Fast and swift.,5
2021,Thank you Seamless transaction,5
2021,"I have been unable to download or share my reciept. Please, fix this.",3
2021,"The app is very important to me. I can do everything with app, 5 🌟",1
2021,Very good App,5
2021,I love the app. It makes my transactions very easy and simple. The app is the best. Users should always update the app to get the best. I enjoy using it,5
2021,"For the last few months, I've been unable to make transfers from my domiciliary account. I keep getting the message: ""Request processing error"" which hasn't been resolved up till this moment.",1
2021,Good,4
2021,"Firstbank Nigeria,why did you guys take my 593naira?..and made it look like I recharged with it because I know, even if I want to buy airtime from my bank I can never buy 593naira own and you guys doesn't charge 90 something naira for charges..so even Nigeria bank is not also safe too?.. Everybody are now stealing from the citizen..",1
2021,I cant see the app installed to use this morning.,4
2021,"What did you guys do ...the app was fine who asked for an update ....this is a clear clase of "" if it ain't broke don't fix it"" ...this last update made total mess of the app... Please correct this.",1
2021,It has become the most useless app since the last update. I can't even log in for days now. What a shame!,2
2021,Better,4
2021,I used to enjoy the App until most recently when I updated it. The App logs me out as soon as I tried to generate receipt after each transfer. Please fix. Victor Balogun,2
2021,Fantastic,5
2021,The service is excellent,5
2021,"After updating the app I can't use my mobile app,what is the meaning of this??? Hv been trying to transfer since but it's not working. You guys should better do something about it. First bank 🏦 banking system is really bad.",1
2021,This is just very frustrating.,1
2021,Quite exciting experience.,5
2021,The service is so fast,5
2021,Please can i use the app,5
2021,"Your mobile app now responds haphazardly. Too poor, loads slowly and doesn't even load at all sometimes after several attempts. This is very bad for First Bank. Gt mobile app is leading with swift and friendly user experience. I'd rather empty my first bank account and move all my money to GT bank account. First Bank mobile app is useless.",1
2021,Impossible to download app,1
2021,So slow,2
2021,"It not good to see account balance on the home page, their should be an option to show it. Please for security purpose save your customers balance from public,....kindly make a change on the box that show the account balance and account number.",3
2021,"Why can't I make transfer, it keeps reversing the money",1
2021,Too had not able to connect,4
2021,Syivester,2
2021,The recent upgrade is a total mess on the app. First bank please wake up!,1
2021,"This app is so frustrating, I've been trying to change my security questions and transaction pin for like ages and it's still not going",1
2021,Good,5
2021,Very good,1
2021,Loading in to mobile apps,5
2021,good,1
2021,This app really suck. Don't download. Nonsense bank,1
2021,Over ten years,2
2021,Good,3
2021,Awesome,5
2021,The bank app is having Network issue just like the bank itself,1
2021,Ok,5
2021,Ok,5
2021,Excellent,5
2021,Great,5
2021,Nice,5
2021,Ok,5
2021,"Buggy Buggy Buggy. App won't load, happens often. I've always complained about this many times already but obviously nothing's being done about it",2
2021,This app is helpful,5
2021,I would have given 0 star. This new update takes time to open. It may not even open at all after so many trials. Please look into this,1
2021,"I stopped saving money with firstbank after this useless upgrade on their app which makes it impossible to log in. First or second bank, you can keep your app while i use other bank app. Problem for those who doesn't have account in other Banks. Am boycotting First Bank cos of their app!",1
2021,Can update,1
2021,Very fast and easy,4
2021,FBN Has gone from being BETTER to BEST!!! KUDOS!!! to the FBN App Development Team 👍,5
2021,Woefully programmed app😏 bunch of nonesense it doesn't show beneficiary name or bank account 👎,1
2021,Great,5
2021,"Since i upgraded this app i cant login in any more.it goes off on is own ,is quite fustrating.what could be the problem",1
2021,Useless..... Why can't you all do something to help upgrade this app 😠😠😠all you do is to ignore the texts and emails from your users isn't that madness and stupid?,1
2021,I can't add multiple accounts and I can't remove an account,1
2021,The best bank app in Nigeria since 1894 to date!,5
2021,I don't even know who made you people first very poor service how can someone have a failed transaction yet debited and to reverse it is now a war over 2 weeks come today come tomorrow what kind of poor and criminal service is that,1
2021,I love this app,5
2021,"Since i updated to this your new version , the app is not working fine again. It does not open",1
2021,"This app is the wost bank app I have ever seen in my life, I can't open my app anytime I want to do transfer, always having network issues, why not just close this bank and u all should just go home and rest. Poor in everything",1
2021,It doesn't provide bank statement up to a month!,2
2021,"Rubbish upgrade..Ever since i upgraded my first mobile app i have not been able to login..It keeps on telling me ""Unfortunately first mobile has stopped..This is totally unacceptable.I can't do online transactions again.Please first bank should do something fast to resolve this..",1
2021,Very efficient and reliable.,4
2021,Excellent,5
2021,I love this app,5
2021,Ok,5
2021,better solid and efficient,5
2021,Good,5
2021,Okey,5
2021,"Its one a millon, i love the app",1
2021,Okay,5
2021,A worthy and trusted banking.,4
2021,Satisfaction,5
2021,This app is not working on my phone Therefore its stop me from using first mobile,1
2021,Excellent,5
2021,Please i need the old one this one is fustrating and not working at all,1
2021,Very Useless app not reliable not deserve the one star I gave hem,1
2021,The application can' t be updated,1
2021,This new upgrade is ridiculous.I thought an upgrade was supposed to improve on already existing work.Logging in takes a miracle to go through.I will have to move to another bank app because this is crippling my ability to transact.Horrible upgrade!,1
2021,"This update is the worst update I've seen ever in my life, why would an app start restarting my phone each time I launch it? Something has to be done about it, else, I'll stop using this Bank...",1
2021,Very interesting application,5
2021,Otp always delayed and the only way for successful transaction is still the otp so always have to wait unnecessarily,1
2021,The app is considerate of time and easy to use thanks,4
2021,Worse and unable work,2
2021,I change my phone last week friday and i download another firstmobile app and have register again but i cant logging What can happen?,1
2021,Network is always frustrating. And it has started having issues in my phone. Please resolve it quick.,2
2021,Very very terrible app. I should give it a zero star. Very terrible,1
2021,Why is it that whenever I want to recharge it will be asking for otp...how can I get it??,1
2021,Rubbish,1
2021,"This app is just a serious downgrade... Doesn't login when you want, slow as hell uninstalled and reinstalled and now I cant even register the device again... Wonder what y'all thought you have done with this useless update",1
2021,Why can't I access my account,1
2021,I would rate this 0star What sort of frustrating app is this Damn,1
2021,"Since the Last update in November, this ap has been rubbish and does not function well at all. I wish I could give Zero star.",1
2021,Best ever,5
2021,Easy to open account online,5
2021,It is well better to use and easy to operate as well,4
2021,Slow,5
2021,"Firstbank, why did you update the app? This is one of the worst upgrade ever! The app was working perfectly before this upgrade and now everything is slow and wrong, wish there wasn't an upgrade to begin with.",1
2021,Very poor. Not been able to Login since the upgrade.,2
2021,😦😦😦😦😦😦😦😦😦😦😦😦😮😮😮😮😮😧😧😧😧😧,1
2021,Cool enjoying my experience,5
2021,Nice,3
2021,"I couldn't update the app after several attempts, I was advised to contact the app developer on how to solve the problem..",3
2021,"This app is good the only problem I'm having is the rapid decrease of my daily limit which is so frustrating imagine transferring 7k for a day going to make another transfer I was told I have max my daily limit that's not funny please do something about it, please tell first Bank to improve their network is becoming so frustrating to use first Bank for transaction money was deposited into my account until now I have not seen it because of network am in need of money ooo",1
2021,"Very syupid app. As soon as i enter my pin, it signs me out of the app and back to my home screen. Even as i have enough space on my device, customer care said i should create more space. I have deleted 2 more apps but still, same problem. Rubbish! Whats the obsession with always updating Apps? Who complained of the previous app? Now i can't even use the mobile app.",1
2021,Love it,4
2021,It's more easy and also servers energy,5
2021,Ok,5
2021,"This app is not user's friendly at all, too slow, always asking for consent everytime you want to login, pls see to these and many other challenges associated with it. Thanks.",1
2021,"After the first tranfer, i do get stalked at 'choose beneficiary'",2
2021,"After installing, each time I input my password, it exit back to the homescreen",3
2021,Mobile app just refused to show my alc details over 2weeks now,1
2021,Okay,5
2021,I love this app,4
2021,I think the app olis good and I will love to learn more about it,4
2021,Ok,5
2021,Accurate,1
2021,After the update this app has been giving me headache i have data but to open it is a very big problem it will be telling me there is no network while i can open Access app in the same phone fix it plz,1
2021,Is not working,1
2021,Stupid app can't. Download,1
2021,"This updated version is not working , too slow, I feel so frustrated trying to use the app.",1
2021,The app has been working well until the last update. I can't generate bank statements from it. The app keeps returning error messages. The developer should as a matter of urgency rectify this.,3
2021,Their service is always frustrating 😤,2
2021,"What's the issue with Mtn and First Mobile? I have data on my phone and the App won't load until I switch to Airtel while other apps on my phone are working fine with the mtn line? Also, checking on statement, why is it limited to 29 transactions? And the download statement isn't working!!!!",1
2021,"Rubbish, absolutely rubbish. Most options given on the app doesn't work. Especially the part they ask you to open an account with bvn. This app is a joke.",1
2021,"Why the update, very bad app",1
2021,Ok,5
2021,"Ajus dey vex for myself say I upgrade my app...this is worst, you can do better first bank. Why old app go better pass the new one? First bank why?",1
2021,I am disappointed 😞. This app has been a bad experience since the latest update. Always saying Network error and all sorts of error messages. Sending and receiving money now is so difficult.,1
2021,"First Bank, this is your worse app ever. Workability and efficiency is zero. The interface is great but no be interface we chop. The app lags a lot. Kindly do something about it or go back to the previous app, that was perfect.",1
2021,Merit,5
2021,When I click to make transfer it shows no account found,5
2021,Good,5
2021,This is a downgrade. Whoever did this new upgrade should be banned from programming for a month. It's very tidious and stressful unlike before that was simple and straightforward.,1
2021,Very poor service,1
2021,Good,5
2021,I have not been able to update my First Mobile and unable to make tranctions. I don't know why.,1
2021,First bank App and the bank itself is totally bored! I don't get my transactions done on time or alerts on time! There was a time I recharge through the app and through USSD on emergency because I was not on cash but believe me I was debited but up till now I've not seen that money as airtime in my phone or as a bounce back in my account!,1
2021,"Since I updated to this new app. It doesn't open. It keeps crashing. This Is very poor,honest",5
2021,Nice,5
2021,😌,5
2021,Great,5
2021,"The app needs more functionality added plus, I can't refresh the app I have to re-login to see new info.",3
2021,This app is very useless being trying to log in but no way would have given u no star but cant very stressful nonsense,1
2021,The new version doese not use finger print,1
2021,Is a good app,5
2021,This App has been updated and i love what i saw in the app. Excellent to First Bank of Nigeria plc.,5
2021,Cool,5
2021,Tiring frustrating,1
2021,I find it difficult to make transfer to other accounts except the name listed as my beneficiary. Why is it so?,4
2021,Please ooo someone can not do transfer through the mobile app because each time I want to do transfer nothing is working account to be debit will not show I keep having this problem everyday I don't get it but other bank no dey do like this,1
2021,I gave you two stars before but i guess one star or no star is better. My experience with firstbank over the years was terrible. From one failed transaction to the other. They are quick to deduct money but cant send the money or airtime as requested. Till date i cant recover the money they deducted without actually completing the transaction. You people claim you have years of experience in banking yet not leaving up to expectations,1
2021,I can't get my account statement from the app!,1
2021,Interesting experience.,4
2021,Bad... Waited 2hours to recieved money from other banks... Slow bank slow app,1
2021,An excellent App,5
2021,Work on network,1
2021,"I have not been able to use my first mobile app for the past two weeks. I tried to update it but keept rolling for two days now, help, I can do my transactions.!!!",3
2021,Poor,1
2021,Ok,5
2021,I have been trying to develop the page but is not giving me the desire result after asking for my pin.,2
2021,"Just downloaded, but cldnt register. I have re installed five times. Still it will not go back to where I can punch in my card and register.",1
2021,This is worse after update,1
2021,Good,5
2021,Good,2
2021,The satisfaction has reduced totally because for over 2 weeks now inhave not been able to log in to my app conveniently.,5
2021,Okay,5
2021,The most useless app i ever used. First bank. Do better Rubbish app,1
2021,Ok,5
2021,I can't log in since i installed and have not been able to use the app since i updated. I hate this app right now.,1
2021,Its up to 5 times iam try to download this app without success,1
2021,Updated problem,5
2021,It's not downloading,1
2021,Good,5
2021,I can't download the app,1
2021,"I'm trying to set up...and keep on telling me error Network fail,and my network is excellent... please help me fix the issue soon as possible",1
2021,Just satisfactory,2
2021,I'm very much interested in first Bank,4
2021,It has been awesome using the application.,5
2021,The firstMobile is very excellent,5
2021,I can't update it keep telling me pending,3
2021,Very good,5
2021,Not downloading......,3
2021,Good app best option,4
2021,I love this application so much,5
2021,Wonderful,5
2021,"Not bad, this upgrade shaaa is confusing but little by little we will get there.",3
2021,Very reliable App,5
2021,Taking time to open,4
2021,"Recently, it has been terrible. I always have to use other Bank apps when I want to do an urgent transaction, because First mobile is really slow. Most times, it doesn't even open.",1
2021,"Nice, but sometimes it takes too long too load up.",2
2021,Whose idea was this new upgrade? I can't do anything on the app after this mumu upgrade and my money is stuck in my first bank account. Now I have to start planning how to visit first bank on Monday and wait on the long annoying queue under that annoying canopy.,1
2021,Best apps,5
2021,Great app,5
2021,i'm finding it hard to update my app since the existing version on my phone stopped working completely. the percentage gets to a 100 next i get a notification that the app can't be downloaded,1
2021,Good,5
2021,"Everything is superb, nice experience",5
2021,"Been tryin to update my firstbank app since its no longer functioning,yet it refused to update nor open. Ive not been able to access my account online since because of this, so terrible.",1
2021,I thought is only having issue with my app I deleted it now and am trying to download another one pls let them do something about it pls.i enjoy transaction with it bcs of receipt.,5
2021,"useless app from useless bank...frustratin my business, makin me a liar over my customers am supos to transfer money to usin dis useless app bcx d app refuses to login...stupid app..very soon i wil close my account wit firstbank",1
2021,I am disappointed with first bank What is happening to my mobile app? Since yesterday i cant assess is,1
2021,Very good app,4
2021,Lovely,5
2021,It wonderful,5
2021,Very good,5
2021,I need update pls.,5
2021,New update is terrible. Cant get past the choose beneficiary page,1
2021,Kindly fix this upgrade ASAP. App refuses to open severally. Previous version was way better than this. It's getting annoying asnd is affecting business pls.,1
2021,Poor,1
2021,"This app is not good at all. I prefer the previous one. To update is a big problem, even to login na another wahala! Have not being able to download the new app for the past one week till now. Then what's the essence of the mobile app?... For easy transaction? Am no longer finding it funny at all.!!! You people should do something about it, before it gets out of hand!....",1
2021,Good,5
2021,"I can't send more than 30k daily on my savings account, ridiculous",1
2021,Transaction history is not ever complete,2
2021,Terrible! Can't even login anymore.....!,1
2021,Terrible....been trying to download this app for four days now and yet refuses to download nawa o,1
2021,My download is so bad now Can't download anything anymore without you requesting for anything,1
2021,The developers of this app are empty heads. They created limit on number of devices that one can register without creating an option to remove devices that you are no longer using. This is a serious security flaw on the app. I have been requesting for reset or removal of all previous devices I've registered my firstmobile on so I can register a new device but they are too dumb to understand what I'm saying. I just took a phone I gave some after factory reset and it activated without OTP. Too bad,1
2021,"Not a reliable app in any way. I could not use it becase it takes ages to load, so i had to uninstall it because it was just occupying space on my phone. Infact no Star.",1
2021,First bank you need to change your name to last bank. since last week i upgrade the app it is from one problem to another. i cant use my app for important transactions The annoying thing no message was sent to clients about the down time we experiencing . This is uncalled for...i suppose sue una🙄🙄🙄🙄,1
2021,Its Good and more convinient.,5
2021,Too slow.,2
2021,First bank is one of the best bank in Nigeria. I love it so much and very glad that my sister introduced me to it. They customer service is good and nice.,5
2021,Excellent,4
2021,"This app is cool, makes things easier",5
2021,This updated version is rubbish; it takes forever to load and u keep accepting terms and agreements before you can log-in. They better go back to the previous version.,1
2021,"I updated the app and it doesnt open on my phone again, this your upgraded app is an error completely... U dont worth any rate because this ur updated app is so poor",1
2021,Good,5
2021,Useless app,1
2021,Very Effeciant,5
2021,Good,1
2021,"This app is frustrating. Can't assess. Showing type error. Pls, work on it.",1
2021,"Very very very useless & idiotic app, very terrible & disappointing, a major downgrade on the previous one. To log in is a Herculean task, infact everything about this app seems to be both disappointing & annoying, please upgrade as soon as possible. I wish I can rate it less 1 or even a -5.",1
2021,Great experience,5
2021,Its should be removed from play store as its ratings is baddest one have ever come across Its worst in all areas Bad app...am deleting it asap,1
2021,"After updating the app, it's now taking a longer time to log in... And it's frustrating 😠😠😠 First bank ICT Team should do something about it fast",1
2021,"Previously a good APP, but no longer loading with Data. Only loads with WiFi.",1
2021,"The new update on this App is rubbish and has made the App to be worst. Since I updated my App, I have been unable to login. Too bad. You guys should better do something fast. Each time I entered my pin, it just hanged for a while and disappear",1
2021,Poor,1
2021,Useless couldn't do anything,1
2021,Very interested,5
2021,Worst app ever Always saying network failed,1
2021,Very bad app the update..,1
2021,This new update is worse this one should be removed from play store it take forever to send OTP when they send the OTP it will come the next day wen it has expired worse Bank app ever load time is one million years i hate this new update,1
2021,Worst app I have used on earth. The former was good. This is a plague. Please get it down playstore or First Bank.,1
2021,Very interested,5
2021,I don't know why first Bank app is so difficult to download even I went to bank to assist they are not ready to do so. You know there some old age that we don't know much about internet,1
2021,If there is a decimal less than 0% this app didn't deserve it. It makes my life darely difficult. First bank should do something about it before other customer lose confidence in the bank as I did.,1
2021,Is a very good app eaay to use i always enjoy it,5
2021,I can't able to update my applications,1
2021,Great experience for a while now,5
2021,"Terrible. I don't know what you guys did, but please you need to fix this app. The old version was so much better. Why do I have to accept terms and conditions every time I log in? Why does it give warnings in languages that I don't understand? Why, why did you change the initial interface? So many why's. But please, for the love of all that is holy, fix the app. Please",1
2021,"I cant download the app, why?",1
2021,Good,5
2021,Error in network connection always very poor,1
2021,This app is so good,5
2021,"Time saving app, great graphics and very easy to use. Love it..",5
2021,I suffered today all because of you. Since I had been trying to activate my device but it failed because according to you i used numerous card before. Pls try to address this issue. Thank you. 5 star awarded before but now 0 star for you.,1
2021,GREAT app,5
2021,Cool app thanks firstbank,2
2021,Good,5
2021,"The mobile app has been good so far, i will encourage other customers to download the app for usage. Though it tooks a lots of time to upgrade",1
2021,"This new update is totally a wait of time, it's won't load and just kip on saying network error again and again. Why don't you leave the previous app that's is fast and furious",1
2021,"The last two updates are just downgrades... Takes forever to log in... The last few weeks, I've been unable to do any tangible transaction via the mobile app. I always end up using the USSD.",1
2021,First mobile not installing on my phone,4
2021,"Well, I find it difficult to update my Apps or to download new one.",5
2021,Ok,5
2021,Nice experience so far,5
2021,Good,2
2021,Very difficult to download,3
2021,Good one,4
2021,The worst app ever,1
2021,"It's like forever to load, so so slow",1
2021,Very slow,5
2021,"Am very angry right now, the app takes eternity to open, i can not do transaction succesful in a very short time, or in emergency situation. If not corrected am switching over other faster apps for my transaction.",1
2021,I very good app that make banking easy,4
2021,"Because I take first, I love first bank",5
2021,"good , but it doesn't load on time If you want to check into any options, like check frequent transaction or statement of account",4
2021,"Worst banking app in nigeria,you only claim to be the first,frankly speaking,you are the last and worst in all sectors,logging into the app is by luck,very slow, only God knows what this app's developer was drinking while designing the app,fails everytime,you guys should have included a -200 star rating, you deserve no star at all",1
2021,The recent update crashes alot. It is too complicated and not as user friendly as the previous.... I wish i had not updated,1
2021,Great job app,5
2021,Perfectly working,5
2021,Someone should help with his or her referral code please to activate mine,2
2021,"This is one of most poorest app I've ever seen... Just to install and load, zero... Why now, first bank of all banks. Despite the fact that competition is very high, you are still continuing messing up. It is well",1
2021,Good,5
2021,This app is the most usless banking app. Please dont waste your data to download please. You cannot use the app for transaction ooh. Before they will send OTP it takes more than 30min when your session has timeout,1
2021,Ok,5
2021,TuesdayJohn,5
2021,How can I completed my bank app,5
2021,Great,5
2021,This is a better app indeed. Keep it up First Bank,5
2021,Great app,5
2021,Annoying and poor accessibility,1
2021,"For complete 24 hours, the app doesn't download,, very, very bad.",5
2021,This is one of the best banking App so far,4
2021,"I found it difficult to download Pls what s going on, this s affecting my business",1
2021,Nice app but gat to mind the ads pop.. It makes some phones slow,5
2021,Good,3
2021,"Since theast upgrade, the app choses when to login. This is very annoying, and some transaction can't just be performed with used🤦",2
2021,What's going on this this please try to fix your service,1
2021,Fairly cool,4
2021,Very good,5
2021,Very terrible expirence,1
2021,I upgraded this app since 4th of November till now I can't open it or do anything with the app,1
2021,Cool,5
2021,Very useless app. List of other Banks can not display why the update for? Very annoying. Am about to do an immediate transfer but I can't due to this useless app. Abeg you better go back to the old app.,1
2021,"This is really frustrating , I have install uninstall I seriously don't know what to do, please revisit this application I can't transfer or do any other thing am fed up",1
2021,Good service,5
2021,Very low!,1
2021,Beautiful,4
2021,Very hard to download,5
2021,Good,4
2021,Thanks for your help,3
2021,I can't update my app,2
2021,Good,5
2021,It doesn't open again. Only works when it likes. Take us bake to the previous version thanks.🥺,1
2021,Excellent,5
2021,Misbehaving now,4
2021,"The app was good and worked satisfactorily but lately, it has become so frustrating that I feel like uninstalling it",5
2021,Ok,5
2021,Ok,5
2021,Good,5
2021,Nicee,4
2021,Very good,1
2021,Its one of the besy,4
2021,I can't send money thats bad,1
2021,"I can't login to my account through this app. The upgrade is trash. Since morning I haven't done a single transaction from the app because I cant even login. I have uninstalled and reinstalled yet same problem. You people should rectify this ASAP please, I'm running my business with it. It's been frustrating since I updated the app.",1
2021,Execellent,5
2021,Ok,5
2021,You can wait the entire day for this app to load and open... This is just too poor and I prefer the old one to this so upgraded (downgraded) version.,1
2021,Nice,5
2021,Very good But pls work on your network,4
2021,Excellent,5
2021,Good,5
2021,"I think you guys should consider going into Poultry or AKAWO. Digital Banking service is not for you. For more than 4 months, your App happens to be the most useless of all in Nigeria. Shame!",1
2021,Good,1
2021,Good,5
2021,Good,2
2021,I can't even login in to the app for some reason. It's really frustrating.,1
2021,"The apps but I'm unable to make transaction, when I wanted to make transaction all I got is profile deactivated",5
2021,Ok,5
2021,Horrible experience since yesterday but it's good now,4
2021,Good,5
2021,Average,3
2021,"This app is so bad. It takes forever to load and when you eventually login which barely works, must functions are not working. Please what has gone wrong with you guys??? Used to be one of this best. Now can't even perform and keep up with the pase.",1
2021,Okay,5
2021,Stops working at random,1
2021,Worst banking app You can't generate statement One single chance to generate receipt Poor network access,1
2021,Make my transactions easy,5
2021,"How will i take a whole week to update this app call firstmobile. The app is completely nonsense. Celebrating 126years is not 126days, so they should do something about it. Its quite frustrating.",1
2021,"This is woeful experience. It is loss internet connection all the time. First bank should give us better platform to make use off, after all you are discouraging us from entering into Banking hall",1
2021,Thats good,3
2021,This app is not working on my new phone.,4
2021,"l can not use my first bank app to make any transfer, three days back, lam worried.",3
2021,"I cannot login anymore. I have a perfect network, other bank apps are working. This upgrade is just so bad.",1
2021,Latest update does not work on my phone. I have been out of service for days running. Which way FBN?,5
2021,Good,4
2021,Best,5
2021,It is good 😊😁😊😀👍 for me oooi,5
2021,"I cannot open the new app, old one is better",1
2021,Nice,5
2021,"This is my first time giving a review about an app. OMO first bank app is currently useless and stupid. One can't login easily,luck need to be on your side. What about us that can't use USSD code so we're going to be frustrated like this. Useless app This current update is of no use. It's not helping You guys should better look into it. Need to make some transaction but can't been trying the app since the day but hell no 🤦🏽‍♀️. Make unah gettat abeg",1
2021,This updated version is too complex unlike the former and your service is so bad these days. Improve on it.,1
2021,I really love first mobile it's really cool ♥️♥️♥️♥️♥️,5
2021,Nice,5
2021,First is not work again,4
2021,Standard,5
2021,Bad,1
2021,Poor network service,1
2021,Not working,1
2021,Thanks for your pertronage,5
2021,App is laggy these days. You sometimes can't log into your FirstMobile App for the whole day. Very unreliable.,2
2021,"For bank transactions choice firstmobile and also they service is reliable🙌🏼 source,in firstmobile your first.thanks 🙏🏾💞",5
2021,"It's very okay, and works fine. Only that there's no way to screenshot",5
2021,Good,3
2021,At times network problem,2
2021,Ok,5
2021,My first mobile app is not working,5
2021,Very useless app I can't transfer when ever I want to put my pin it will show error useless first bank the old app is far better than this new one.,1
2021,Fine,5
2021,Smooth transaction,4
2021,Fair enough,4
2021,It's beautiful and it easy and convenient,5
2021,I want use for my transaction,5
2021,Poor Network,5
2021,Ok,5
2021,Fantastic,5
2021,simply wow!,5
2021,Isnt downloading,1
2021,Good service,5
2021,Good,5
2021,The enaira update not functioning well. I can't transfer to my enaira wallet,3
2021,Very useful,4
2021,If i had know this was how useless the app was i wouldn't habe opened an account with you guys... My advice for all of you is to open another bank account If not for the neef to add a star to be ablento post i wouldn't rate this guys any,1
2021,Good experience,4
2021,Good,5
2021,Mostly reliable,4
2021,I love this app like seriously it gives me the best that am expecting Kudos to FIRST BANK,5
2021,This new app is terrible. Firstbank still backward imagine I can no longer login to my mobile app this is total nonsense from a reputable bank like this,1
2021,"I av been trying to login after updating my firstMobile app, but all the effort prove abortive, what could it be the cause, because the application will sundenly cancled itself.",4
2021,You guys need to fix this glitch of not being to log into the app.,1
2021,"I uninstalled the app yesterday and tried installing back, it took hours for the OTP to drop for me to complete the onboarding process now i am about making a transfer and OTP is taking forever to drop",2
2021,So nice,5
2021,Thanks for the app,1
2021,"Very nice app, make my transactions run smoothly",4
2021,"I hate this new update... Brings up error code, and I think it graphic design look archaic (imagine a rectangular box for pin). Former app is better than this seriously",1
2021,Very reliable,3
2021,Okay,4
2021,This app is wickedness,5
2021,"This is very very very. This is a complete downgrade, not an upgrade. The app takes forever to load, I did complete a transaction within less than 5mins on the formal one, but u see this one, so frustrating. Everything about it is completely useless.",1
2021,Hsushh,5
2021,It's very nice,5
2021,The App is a little faulty!! It takes time to load and I think there is a problem with the app network or something,1
2021,Y do i have to transfer once in 24 hours any other transfer I'm doing for the day is invalid. I dont understand ooooooo,1
2021,I can't update the new apps,1
2021,Why can't i update,3
2021,"Better, thanks.",5
2021,Not good 😥😥,5
2021,Great app,5
2021,Ok,5
2021,One touch app easy transition,5
2021,This new update is why I can't access my account on the keep getting something like warning ⚠️ type error network request fail,1
2021,Doesn't come on. Freezes.,1
2021,They really need to work on this new firstbank App. Are the staffs not using it and seeing the various issues in it? It's just rubbish,1
2021,Bringing error message,1
2021,Great,4
2021,This app is dope. You get to increase your daily transfer limit without entering your branch. Thank you,5
2021,Time wasting. Have to agree to terms and condition each time you log on. Too many add. Not user friendly,1
2021,O98,2
2021,"This app isn't just it! Makes the whole process of getting a mini statement of account very tedious, unable to generate transaction receipt etcetera. I regret upgrading to this!",1
2021,Viewing statement almost took me a whole day.. Please fasten the process,2
2021,"I cant do transfer,it always ask me to choose account",1
2021,"Rubbish update, I cant even open the app again and then I finally open it, I cant check my transactions!!!!😡",1
2021,"You guys should work on your network, I wanted to check my history, I took me 3 minutes just for it to open😡😠😡",1
2021,I love this app,5
2021,"Dear First Bank, I doesn't have any options than for you people to assists me in upgrading my On Line apps. I've lost a lots of money to POS agents.",4
2021,The app is very slow in operating. I prefer the old version.,1
2021,A very nice app,5
2021,My app is not opening .what could be the problem,2
2021,Can't update firstmobile app why,5
2021,The network is bad Just replying error..bad network,1
2021,Very fast in transaction,4
2021,Why can't I finish the download of the update?,3
2021,Quite useful,4
2021,Rejecting password,3
2021,Beautiful,5
2021,I try to update but refused later it was updated but not work properly as the way I enjoyed the former app. I like the old one,5
2021,I used to enjoy my First mobile app but not anymore. Been tyring to pay for my utilities. I can't even login! This is just so sad. Really wonder why the upgrade?,1
2021,Ok,5
2021,Very good,5
2021,"The new version sucks, can't transfer money to anybody, it's always blank.",1
2021,Very wonderful @ helpful.,5
2021,I like it,5
2021,Satisfactory,5
2021,"Very poor, couldn't get it downloaded since i have been trying",1
2021,"It's been taking forever to open! Whereas, it used to be promptly assessed. It is yet to do update 30minites after!",1
2021,Nice,5
2021,I cannot access my Beneficiary. I have been stuck here for long. Please what do I do. I prefer the other app.,1
2021,Nice app,5
2021,The app has always been displaying No network connection invariably no transaction can take place.,1
2021,Awesome,3
2021,Good,3
2021,"Great ,fast & convenient app to use!",4
2021,Ever since i updated my app i can not log in to my act again....what is goin on....please how can i reverse back to the old version.....,1
2021,It's fast and accurate,5
2021,Is very oporational in transation,5
2021,"I get register my email on the app, I need help!!",4
2021,Very good.,5
2021,It was a nice moment banking with first bank,5
2021,These is wonderful i thought am having issue with my phone i never thay av another app. I love these app. So fast.,5
2021,I can't update the app i don't know the exact problem please someone will help,1
2021,Good experience,5
2021,Cool,5
2021,Great when network signal is strong.,4
2021,To transfer money and payment,5
2021,Not impressed,1
2021,It's very slow need an upgrading,5
2021,First mobile was simply the best app on the go but of recent after I did my factory reset its no longer opening. Pls help,2
2021,Excellent,5
2021,Could not connect to the app since the last update,1
2021,"I can't even open the app, is it because of the new update? This is really messing me up",2
2021,"I can,t say anything but it a good app.",1
2021,It's perfect!,5
2021,"It is very good app,I love it",3
2021,Great app,5
2021,Cool,5
2021,Nice app,5
2021,"The app only support quick transfer. When i try access my account, the complete dashboard, the app automatically disappears",1
2021,Nice app,5
2021,Good,5
2021,Good,4
2021,The network can be funny at times,3
2021,Good,4
2021,Very poor app device,5
2021,"Too Poor. We're all suffering, please fix this.",1
2021,Good,4
2021,Excellent,5
2021,Lovely,5
2021,I have been on for over 6hrs and have not been able to update my app. I there for don't know what to rate you on. I will be happy if you you can assist to fast track the update,1
2021,We. Confirm I am the bonafide owner,5
2021,Great,5
2021,Nice one,5
2021,Perfect very easy to use,5
2021,Easy going,5
2021,Is not good Since Thursday i never enjoy it,2
2021,Good app,5
2021,"very poor, it Display the app has stop work.",1
2021,"If it happens that i can rate this app 0 star, i will av do so cuz its very creazy. The last vasion is by far better than this 1. It has so many problem like slaw, in terms of entering details it's so complicated, so difficult. And d last worse thing is that u can screenshort on this 1. Every single thing u will don on this 1, first bank over charging u. Can even regard these as a robery. Pay vat, pay tax, stamp duty, alert charges 2 types and so on. Infatc, i'm thinking of abdng my acc.",1
2021,Exceptional,5
2021,I have been using the first bank mobile for a while now and I have been enjoying my transactions smoothly until this update. The new update has frustrated me as it keeps on crashing everytime I want to transfer. Pls fix this!,2
2021,Nice,3
2021,Good,5
2021,Network issue,2
2021,Great app,5
2021,Ok,5
2021,Ok,5
2021,"Very bad app, writing error messages and it takes too long before OTP is sent to authenticate a transaction. Very frustrating, and after OTP has been sent, it won't still authenticate the transaction",1
2021,This recent update has made it almost impossible to use this app. Login is almost impossible. It just keeps trying to connect and then an error message pops up after the long wait. It's not working for me. I guess I'll have to move.,1
2021,Excellently Excellent,5
2021,Good,5
2021,For the purpose of transfer,5
2021,Okay,4
2021,"This new app is worse than the old one... network is always bad,one can't access the app...I wish I could go back to the old one",1
2021,"Very stressed, what is happening here I can't update and download this app I'm confused",5
2021,Tried to login my second firstbank account on the app....but didn't even see any way to,1
2021,This App is not working,1
2021,Good,1
2021,I think the app is good,5
2021,It has been so good,3
2021,"This app is fraustrating when i try opening it, it shows unfortunately firstmobile has stopped even after updating it",1
2021,Thanks so much for this application,5
2021,I have never seen a banking app as useless as this first bank banking app. Absolutely a poorly designed app. You can't generate statement of account. Transactions are not properly registered. Absolutely waste of time and resources.,1
2021,Good but I have difficulty making a mobile transfer for which I created the App. It was working not until I renewed my ATM debit card.,5
2021,Mumu people,5
2021,I cannot update the app and the old one is not functional,1
2021,Help me out i want to redownload this app this hour,5
2021,"This app is useless for me when trying to add beneficiaries on the app. It's a needlessly cumbersome process. Even when I try to change security questions that have refused all the answers I supplied, it refused. What's the big deal about adding a beneficiary that I'd already sent money to that first bank will be asking me for security questions? It's a useless app",2
2021,Great app,5
2021,Very nice App,5
2021,It's quite good,1
2021,Good,5
2021,Mohammed muaila,5
2021,why am I not be able to down load this app,5
2021,There is the need for improvement.,3
2021,Ok,5
2021,It's been so,2
2021,This app has not been working for days! What is going on???,1
2021,Nice app. Really good.,5
2021,This application is not doing well after update again beneficiary account not open or list of banks,1
2021,Unable to download it,3
2021,Okay,3
2021,"Worst bank ever,you call yourself first and you never for once portrait the name,for like a week now am unable to access it too bad of you.mtcheew",1
2021,The app was very good,5
2021,It's good app simple to use.,4
2021,I can now set my limit myself without entering the bank! And lay complaints too. Thank you. Check the statement generation though. There is still an issues with it. Kudos guys,5
2021,Reliable,5
2021,Good,5
2021,Excellent,5
2021,Nice,4
2021,This is the best mobile app,5
2021,My name is kareem Anjorin temitope I bank with first Bank,2
2021,I can't login It keeps saying error in network connection Please don't ask of i have a strong network because i do. Everything functions properly on my phone except this app even after downloading the recent updates Please look into this I'm guessing it's as a result of the recent updates though,3
2021,"I love it , the latest app is awesome",4
2021,Great,5
2021,"The new update gives up to a million in transaction limit, that's good, very good. It's also late, I used FBN to run my business, was a problem transferring funds , I had to switch, I got an access bank account and I get about a million. I called and I was asked to get the token app, that's stress to me . First bank, pls follow trend quickly , I complained on Instagram, and even called customer support , yet to no avail. I really wish this was done earlier",3
2021,App refused to open after update,1
2021,Having issues with this application most of the day.,4
2021,Excellent,5
2021,Please don't download. It take infinite to load. every loading process is rubbish. Please don't download!,1
2021,Nice app,5
2021,"Am not happy at all with what is going on with your Bank so frustrating since last week i tried to carry out transaction through the app is been so discouraging you people should do something immediately,i have been told from your call center that something i will be done since last week and we are here again this week",1
2021,"It just refuses to connect sometimes. Saying network failure, please check your internet service. even when the network is good",3
2021,Fantastic,5
2021,I don't know what is wrong with first Bank is it network or what I can't transfer money can't even open it what kind of Bank is this fix it plz,5
2021,nice good work keep it up,5
2021,"First Bank is getting ridiculously bad. Can't maintain a simple app yet you invested in creating another one with exactly the same functionality. Since the last update, login in is cumbersome and like the lottery. You just need a bit of luck to get in these days. Abysmal. Atrocious.",2
2021,"This app is too slow, among other things. I can't even get my account statement, it's just loading and didn't finished loading in 5 minutes. Hope this new version of the app wouldn't be consuming so much data?",1
2021,Good,3
2021,The star is just for me to tell you the App is not opening. Total waste of time.The old App is far far better,1
2021,It astonishing app Easy to us,5
2021,"For the past four days, my bank app has not been loading. After logging in, it will show one alert that I have poor network connection. The app will open but my account doesn't show. Thought it was my network, I have connected to other hotspots and Wi-Fi and it's still showing the same thing. It definitely isn't my network cause I have been using it for other things so I don't understand the drama this app is displaying. Abeg can I know what the problem is so I can find a solution. Thank you",2
2021,Not functioning.,5
2021,"Very poor, very bad, I was unable to download it.",1
2021,To login is a problem since monday. It keeps showing error.,1
2021,The App is good and has been useful to me.I suggest that we guard against fraudsters.,4
2021,Excellent but I've been finding it difficult to log on for like 5days now,5
2021,"U can't even be in a state of financial problem and think of this latest firstbank App as a helping tool... So so annoying, you people need to be professional in upgrading your App... its just useless for quick financial transactions...",1
2021,Nice,5
2021,"Couldn't install the app, is it jinxed",1
2021,"While I understand the hard work the team must have put into this, I have to say that I find using Firstbank and this app quite frustrating. The recent update isn't good enough. It's very difficult to login. I'm always tense when I have to use the app because I never know if I'll be able to login. Unsurprisingly, I'm hardly ever able to login - a network error message keeps popping up. Please fix. I have more confidence in my Access App and I'll be focusing on that for now.",1
2021,Just ok,2
2021,This new update is wack!! The app don't work well at all even with network and data the app don't work,1
2021,Great,5
2021,Finding it difficult to log into my account. The App keeps closing by itself after inputing my pin. What could be wrong???,1
2021,Is ok,4
2021,Good,5
2021,Nice,5
2021,DONE,5
2021,Fantastic,5
2021,Good,4
2021,Good app,5
2021,Mehn d business loss this app has caused me. I regrett transact with first bank. My last transaction was on 3/11/21 til date 6/11/21. I couldnt pay to collect receipt of the goods ive ordered to avoid increase by next week considering the increasing rate of items in this country on daily basis. Nor pay my workers to enable buy food stuffs as against the former intended sit at home in Anambra state.My workers and their families cried so much as this new update has been loading for the past 3 days,1
2021,"Since the upgrade, to log in is war. They should go back to the drawing board",1
2021,Most times i cant view my transaction histories on the App.,3
2021,Excellent,4
2021,What nonsense is this one,1
2021,"Very poor, not friendly I haven't make any transaction since this update, keep telling me network problem, while ussd is working",1
2021,The October update came with errors that make seamless transaction difficult if not impossible. Please fix the bugs.,1
2021,Moshood Onifade,1
2021,Why is it so hard to download or even to update d app.. So annoying,1
2021,Good experience,5
2021,If there is another word to discribe bad... Is toooooo badest,1
2021,I have been unble to transfer money since last night.,1
2021,I can't access my account on first bank mobile application again.what is going on?,1
2021,The worst app ever 😭 how can you make a transfer to non save beneficiaries? How can you print receipt as before? Etc. Better upgrade it or we should stop banking with you guys. No username it only ask for pin.... this is not secure at all.,1
2021,"A cool app, the receipt is even cooler.",5
2021,Omoni muili,1
2021,"This new version is not effective at all, you can't make transfer to other banks, is only saved beneficiaries, why pls?",1
2021,Fantastic,5
2021,Bad,3
2021,It takes time to load,1
2021,Having issues with the app for over 5days now. Cannot transfer money nor receive alert,3
2021,Poor for. now,3
2021,I can't open my mobile banking,1
2021,"To login is a big problem and l can't have access to my account again, l need to get back the old version. l regretted",5
2021,It not updating my app anymore,1
2021,Always having netwok issues login in,1
2021,What's wrong with the app? I've been trying to login in since morning but keep bringing network error. 🙃,5
2021,Great,4
2021,Great service,5
2021,"As soon as I put my pin, this new app will display an error message ""unfortunately, this app stopped working"". I regret updating to this new version. Now I have to visit the tedious bank to try and fix this. Stressful times.. 😠🙅😬😬",1
2021,Good one for the app,4
2021,I can't update my account app,2
2021,I was enjoying it initially but since we entered this November I don't really understand it again.it always says account unavailable. Its so frustrating,3
2021,I have been trying to login for the past two days now and after all the process of logging in it's showing me no account found at where it is supposed to show my account balance. Please do something about a it.,4
2021,"Very good app I would have given it a 5 star but after the new update recently everything changed, I was used to the old one although I will adapt so that is not the point I tried sending money, I couldn't see the beneficiary or the list of banks, I tried to refresh my data but it doesn't still work. Please help me right away.🙏🙏",4
2021,Exceptionally good,5
2021,Excellent,5
2021,Difficult to download,1
2021,I think the update is not helpful i find it difficult for the page to open.it not encourageble to use this apps.thank you.,1
2021,Goo app,4
2021,Very good App,3
2021,I upgraded to the latest version but the app no longer launches.The app is no longer working,1
2021,What is happening to this app it takes internity to load,5
2021,Good app,3
2021,Not doing well,1
2021,Every time I try to login. It says TypeError: Network Request Failed,1
2021,Im finding it diffcult to update,4
2021,Exceptionally wonderful,5
2021,Great app,4
2021,Mutapha abbas ladan,5
2021,My experience now I s that it's doesn't open when I want it to open why,5
2021,My experience with transaction alerts is so bad. I don't get alerts on time. Most transfer don't go through. I have lost so much money on transfer and using card details. And after complaining.... nothing was done.,1
2021,The app is terribly annoying 😡😡,1
2021,Fastest in transactions,5
2021,Fantastic,5
2021,Good and fast,5
2021,It does not work. I can not access my account.,1
2021,I have been trying to update the application but to no avail. It is very frustrating. Kindly do something about it,1
2021,Poor,1
2021,"I don't understand the first bank app again. what is wrong with the network, to log in is a very big problem even to update the app is a WORST of it's own. Please you people should work on your network and apps. Thanks. L",1
2021,This new version is a big problem. I can't fo any transaction. The app closes everytime i try to log in,1
2021,"This is not what I expected from FirstBank. I've been using old app until 4 days ago, displaying error, now I've update, still bad",1
2021,Brilliant,5
2021,Why is your app showing error 10 everywhere and it is not even working is this what update is about . O Chimo,1
2021,It was working normal before but since today it is writing no account found! I just update it now let me see whether it will continue to work normal again or as usual.,3
2021,My app is not opening saying connection error,1
2021,Excellent,5
2021,Very bad,4
2021,"Allot of things need to be worked on, on this app must we get to bank before we can change number on our BVN or to do some petty things that can be done remotely from the app.....",1
2021,Disappointing... having to give consent every time I login is so frustrating 😑,1
2021,Fantastic,5
2021,Exceptional,5
2021,Very amazing app to us so far have been using it over years now,5
2021,Ok,5
2021,Good,5
2021,If there was anything lower than one star is what you deserve. Am not suprised their bank is full with bad service and errors,1
2021,Perfect,5
2021,So good,5
2021,Good,5
2021,Difficult internet access,2
2021,These latest APP hmmmmm is faustrating.....i cant log in into my Account.... Saying error on connection,1
2021,"Very poor and annoying, my money stock in this account and I can't even open the app talk more of transferring from it . Thousands of people use this app , what stops you from fixing this problem for people because there are so many bad ratings for this FIRST BANK MOBILE APP . What a bank app so Dissatisfied",1
2021,Very good app,5
2021,"This app sucks! I discovered my acc is no longer showing on my old app, so I decided to update my app since then I have been trying to log in and it's not working",1
2021,Easy and we'll secured,4
2021,It makes my transaction easier,5
2021,Exceptional,4
2021,Someone is having access into my account How do I stop this?,5
2021,Good,5
2021,"This app is frustrating, I don't think it can be successful. I have done all I can to download it ever since I was asked to update a new version. THIS IS TOO POOR TO BE MENTIONED WITH A WHOLE FIRST BANK ,the earlier you do something about it the better. I can't perform any transaction for the past 5 days",1
2021,"This app have not been opening on my phone since last week, it keeps saying error, you need to fix it. Plus it has been a slow app and you can't even check transactions history more than one week talk less of one month",1
2021,"This app is getting from bad to worst imagine for days now is asking me to check my network wen ever I try logging 😭 is painful seriously, let me nt even talk about it not given transfer statement 👎🏽",2
2021,"It's flexible too use, more needful and faster",5
2021,Application won't open at all..!,2
2021,I can't on my account it telling I can't do anything until account is on,1
2021,I want down,5
2021,Easy to use and safe,5
2021,Great,5
2021,Perfect,5
2021,Good app,2
2021,Good,5
2021,After update i can no longer log into the application again. What do i do?,1
2021,Fantastic app,4
2021,Popping up error,1
2021,Bad service,1
2021,I retreated opening an account with you guys All I have is probably Anytime I want to use use ussd code you will tell me transfer for permitted Now I am managing the app the app is not working at all What kinda of bank is this And dey advice me not to have an account with you guys,1
2021,Worst app so far. What a waste of m.b,1
2021,Best application,5
2021,Nice.,4
2021,Not been able to carry out any transactions on the app. There's a problem on this app. Please fix it.,1
2021,"I have realized that the upgraded app can't be installed in some android phones...even after downloading,Why?",1
2021,Iam really injoy with this Mobile banking App,5
2021,Bad network sometimes,5
2021,Very good apps,5
2021,"Highly secured and dependable, could be better if use of data is not involved. Just the use of service available on the phone.",5
2021,My app is not opening for the past 2 days,5
2021,Nice App 👌,5
2021,Excellent bank,4
2021,"It's been frustrating for me since I downloaded this new app. I couldn't make transfer to other banks, once I got to where to enter OTP and I went to copy the otp from my sms inbox, before coming back the app would've returned to the first page where I was required to enter mPIN. Anyway, I have to thank the First Bank management for reminding me to go and collect my Gtbank Master card and start using it for my business transactions. Well done, First Bank. you are the best.",1
2021,Very useless app I can't even check my balance,1
2021,Great,5
2021,Good experience,5
2021,"Login suddenly started failing. Uninstalled, downloaded new one, now signup and login won't work. Getting ""network error"".",1
2021,Reliable and efficient,3
2021,G,5
2021,Good,5
2021,Difficult in transaction,5
2021,This version is a total mess. Not satisfied with this version at all.,1
2021,This app went from good to terrible. This nonsense upgrade you guys did needs to be fixed.,1
2021,Excellent,5
2021,Satisfactory,5
2021,Poo,1
2021,Firstbank thanks for fixing our app... It now works perfectly... You the first....,5
2021,Nice and very encouraging,5
2021,It's fast and safe time!,5
2021,Ok,5
2021,Business,4
2021,Not Bad so far,4
2021,Ok,5
2021,Lovely,5
2021,Am fining it deficut to update the app on my phone,5
2021,Good,5
2021,Am tired of this app. It isn't working or opening. And this the app I used to carry my business transactions. Am having serious issue on it. Please kindly help to rectify this problem. The IT unit should do something about it.,1
2021,Nice,4
2021,Satisfactory,5
2021,This app is a total mess. Firstbank cant you people upgrade for ones.,1
2021,Is taking so much time to download this app.,5
2021,Up your game first bank,1
2021,"First rubbish, I am giving up on this Bank app.",1
2021,Best Mobile Banking App Ever.,5
2021,My app con work,1
2021,Execellent,5
2021,"You guys have been conned into accepting this as an upgrade. If this is what u guys call an upgrade,then its time for me to have discussions with my late grandmother. Since this upgrade,l have never been able to do a transfer. The entire system is jumbled up. Pls reinstate the old order. We were not complaining.",3
2021,Nice app,5
2021,Best mobile banking APP,5
2021,"This recent update na rubbish, I think you guys change your aoo developer because everything is now wack.",1
2021,Ok,5
2021,Can't perform any transactions. It's really appalling. Your network has even been messy these days. 😡,1
2021,Meets my expectations,5
2021,Good,5
2021,Nice,5
2021,Satisfying,4
2021,Very good,4
2021,Good,5
2021,"Rubbish app. As a long time first bank online customer , as soon as I downloaded the new app , I couldn't transfer to other people's account users both in first bank & other banks 😥🙆🙈. I regretted downloading the app . Unfortunately, I cannot revert back to the old app which worked perfectly fine. I wonder why some first bank staff couldn't find solutions to problems vie Internet. As a diaspora Banker, I forwarded all necessary details required to open a diaspora account , no response. Sad ,",1
2021,Very good,5
2021,"I hv been strugling to download d app for d past 3days but not working, so disapointed.",1
2021,Who came up with this otp idea?,1
2021,"The app is fantastic and highly secured. I made withdrawals on POLARIS ATM at IJEBU IGBO on 02-11-2021at about 6:35p. #10,000 (ten thousand naira) was debited from my account without being dispensed. I seek your indulgence to kindly help in making a reversal of the fund. Thanks",4
2021,Good,3
2021,Love it!,5
2021,"The stupid bank, stupid app ever i see in life that one fill something and another thing will be placed instead. So i don't recomended my people zero star to the socalled bank. For you to believed it, they put it compulsary to star them before you can be able to post a view to the cheated bank. Nonsense",1
2021,Difficulty in downloading first bank app,1
2021,Good,5
2021,So Optimistic,5
2021,It is good to use this app,1
2021,This new update is rubbish pls do something about it,1
2021,Was not able to print statement of account,1
2021,The last update is horrible..it's not even loading on my phone..I can't do anything or check my statement on my phone ..,1
2021,Goof,1
2021,My bank app is the best only that you get your notification the following day,5
2021,Worst app in bank history,1
2021,Cool,5
2021,Wanderful,5
2021,What are you doing with the latest development as with the regard to e₦aira wallet? How are your customers going to fund their e₦aira wallets? You should be more proactive please.,3
2021,"Please since I updated my app,I can't download or share receipts of payments,I can't even screenshot?how do I tender evidence of payment without these?Firstbank please do something about this! I thought this app was to make banking easy for people,yet certain functions are not working",1
2021,Ok,1
2021,Good,5
2021,"This app does not open most times. Sometimes when it opens, you can't make transactions",1
2021,Nice application the interface is good and easy to use,5
2021,Very good and convinencr,5
2021,Very Accessable and fast,5
2021,Excellent app,5
2021,"Very poor, if you can't keep up with the functionality of your new app, stop making updates, for weeks now unable to access my account via mobile app, is this what you called mobile banking???",1
2021,"Its makes transaction easy ,I love it",5
2021,best of the best,5
2021,I cannot open my app for two days now,2
2021,Terrible,1
2021,This is the best mobile banking app ever,5
2021,"Trying to download the new version for the past three days,it somehow frustrating",1
2021,First bank is good for me always,4
2021,Great for mobile banking.,4
2021,Why I'm seeing T&C every time ? Accepting TC once is not enough for you guys. Worst First mobile update,1
2021,Worst update ever!!! Can't login.,2
2021,I love this app.,5
2021,Good,1
2021,"I was trying to make a airtime transaction for someone, but the OTP keep disturbing me, I logged out of the app, then trying to log in. I discovered that my mobile app was deactivated, please do something about it. Okay., I just opened the account. Please",2
2021,Superb,5
2021,Reliable with fast service,5
2021,Difficult to download,1
2021,"Instead of increasing limits, why not better the whole performances? Both your app and whole service are becoming bunch of junk this days. 1 star",1
2021,Satisfied. The App works very fast and it's very easy to use.,4
2021,This is the worst first Bank app ever since inception... God forbid,1
2021,After updating I could not access my first bank again pls fix problem this deserves 0stars,1
2021,"It takes eternity loading the app. Even after upgraded, yet still the same. Even jaiz bank is far better than ur so called first bank 😡😡😡",1
2021,"It is very easy and convient to use,but at the same time very annoying, reason been is that,it doesn't update in time and very its slow in updating,at the end of the day I couldn't update the app, I try and try but to no avail,so I had to delete and download instead. Please first bank if you are truly the first then please improve.",1
2021,Why is it that when someone transfers money it will take time to be received why is very bad first bank... Like now my wife just transferred me money now to pay what I buy for over 2hpur now I have not received it why.,1
2021,Good,5
2021,They very good,5
2021,"Very horrible, please reverse what ever update you did to this App, it's so annoying and frustrating right now, since I did this update I no longer have access to my account, I wish it was possible to give 0 Star, that's what it deserves,",1
2021,App loading like forever.... why?,3
2021,The new update is not connecting and it is very disturbing. Can't do anything on my bank account now.,5
2021,Do not even download this bank app because this bank did not even deserve one star find other good bank to open account with,1
2021,Its been awful since i updated this app. It will always display `typeError: Network request failed'. Really really frustrating,1
2021,Best,5
2021,This new update is kind of worst please do something about it as soon as possible,5
2021,Very nice,5
2021,Best Mobile Banking App Ever,5
2021,I can't update,3
2021,Please update this app. Takes eternity to upload,1
2021,This new update is extremely stressful to use and very problematic...it takes forever to perform transactions...not good at all.,1
2021,Great app,5
2021,Beautiful app...easy to use...,5
2021,Useless app,1
2021,"The app does not indicate if your account balance is negative, which pretty much sucks. Other than that, I like the app.",3
2021,Your app is very slow on my phone i perfer the old app to this,1
2021,Poor,1
2021,Excellent,5
2021,Please i want to update my first Bank app,1
2021,"This is the worst bank app ever in this modern era. The old version was working well, why the stupid update that's causing a lot of problems?",1
2021,"The version is loaded with Bugs. First, it shows terms and conditions at every login (which is think is not cool) secondly: TypeError:o.setParentState is not a function and other timeout error... Please get it fix.",2
2021,In fact the app is OK to me because it is very fast and the issue of updates is where problem lies,3
2021,Different from the former one but it clearly stated the inputs.,5
2021,Terrible! Last update far better dan ds. It takes eternity to upload.,1
2021,Needs to be improved upon,2
2021,Excellent and Perfect.,5
2021,Good,5
2021,Last update terrible. Registered device already still display error after inputting OTP severally. Pls fix it,1
2021,Good,5
2021,"You need to improve in your technology, it take enternity to download this app",4
2021,Latest update is a shame. Can't log in . Please fix this ASAP,2
2021,This app is worse than it was before. It just keeps rotating and cant even log into my account. Please return the previous app.,1
2021,Nice app for easy transaction,5
2021,Very very good,2
2021,Sweet,5
2021,Good,1
2021,I can't even update my app. It keeps on loading.,1
2021,Excellent app,5
2021,What kind of update are you people doing that people can't download a transaction receipt once it was missed immediately after transaction? That's very poor of you people and disappointing 😔😔😔,1
2021,"This is a useless version, not good for business. What is happening to first bank, how can you update the very comfortable app for we business men to this useless version, i have been trying to transfer money, its only bringing up beneficiaries! Pls take this app down.",1
2021,The app is good only that when transferring to other banks and even first banks it get stuck at the beneficiary stage ..it can't show the bank or the place to put the account number or details of the person.,1
2021,Very good,5
2021,"The App is terrible. It keeps crashing... I expect something better from First Bank. This is far below standard please, this is too poor...",1
2021,Is very good,5
2021,Why does this new update have ask you to agree to terms and conditions every time you open the app. Bad! Bad!! Bad!!!,1
2021,Very useless app I must confess,1
2021,Very pantastic and smooth network service,3
2021,Love it,5
2021,Very good and efficient,5
2021,Please I'm begging you to update your app b'cos I'm having trouble accessing my Credit Card after updating the app.,1
2021,More failure than success in using this app. Deserves a no star rating.,1
2021,It's ok,5
2021,Good service,5
2021,Good,5
2021,Can we use more than one account in the app??,5
2021,"It has been okay until late last week when unfortunately, I have not been able to carry out transactions on my First Mobile for the past four days. Please, First Bank, do something fast. It's been really frustrating so far.",2
2021,Good,5
2021,"The app cannot print bank statement. The app has become a total mess with this upgrade. Going to the physical bank is a nightmare, now the app that we've been managing has become a perturbative nightmare. Whoever initiated this upgrade is an enemy of progress",3
2021,Very good app,5
2021,I can't open this app,1
2021,Firstmobile makes internet banking seamless.,5
2021,"I think the developer is kinda sick. Why would this app be faulty everytime there's a new update? 😒 You are frustrating me in case you failed to acknowledge that. Nigeria is a problem already, why add firstbank to the list? 😒",1
2021,It keeps loading for eternity. Quite frustrating,1
2021,I have not been able to log in to this app since i upgrade my app. Could you please assist me.,1
2021,Good,5
2021,Exceptional,5
2021,More assurance and reliable,5
2021,Suddenly stopped working,3
2021,"Please, I bought a belgium phone whenever, I downloaded the app and lunch it, it open the page where it requested me to input my mpin. It's like someone used the app before and his detail is captured on the phone. The phone make and model are; HUAWEI TAG TL-00. Kindly advise appropriately. Thanks",3
2021,The App as refuse to open up on my Samsung A51 and this delaying alot. I even try updating and still getting the same result.,1
2021,App gets worse with every update.,1
2021,Excellent,5
2021,A? Satisfied,5
2021,I have two savings account with First Bank. I can't transfer money from my second FBN account. It will restrict all transfers from the first FBN savings account. What is the solution?,4
2021,One is unable to view credit cards after the recent update,3
2021,You will lose customer's because of this your noisense update app. Can't do any transactions since 2 days.,1
2021,Very efficient,4
2021,Have been having issues opening my firstmobile app,1
2021,This App is useless First bank with stupid update I wouldn't have given any star if only I can post my comment without a star rating nonsense,1
2021,"First Bank as been long time bank, you should have upgraded by now, u don't reply emails, your app is not working, u don't attend to customers, while other new banks are doing well...ah God will judge you for making me pass through this stress, I'm done with your bank.",1
2021,Not opening. Displays an error message.,1
2021,I bought this phone from someone with this app in it. So I uninstalled the app then I downloaded new one so that I can login to my my account. The app is still bringing in the former one thereby refusing to let me logging. I uninstalled and installed it over and again but is still the same thing. Do something about it please,2
2021,What kind of a bank app is this ? One can't login for 48hrs yet no message or communication whatsoever from the bank to show that they are aware of this disservice? This is an apology of a banking app that deserves nothing but total elimination from the Google Play!!! Rubbish!!!,1
2021,Very nice app,5
2021,This latest update is nothing but a shame to first bank Shame on you people!,1
2021,"Using Redmi note 9, no eNaira feature in the update",2
2021,Would have given 5star but after the last update I have been having issues using the app,4
2021,"If I had known, I wouldn't have updated this App. I cannot access the app since the update. Not opening for transaction.",1
2021,"The new update is a big challenge, very slow and gives error feedback , i wouldn't have updated. Now i'm stranded and unable to make transaction ,the previous version is better. I made a very huge mistake updating.",1
2021,"Easy, fast and reliable",5
2021,I don't understand this app i can't even get full statements on it,1
2021,The app takes long to load and even after loading it will display error message.... The star rating that I gave was just to post this. It's really frustrating,1
2021,Good,1
2021,Imaobong koffi,2
2021,"Very Hard to Load, even freezes the phone. I had to downgrade to the old version",3
2021,Pls the old version ok in my phone this new updates give much problem pls do rectify it .,5
2021,Good,5
2021,Since today i have been unable to login my First mobile banking app,3
2021,"I have no problem using d app but first bank services are just too poor, imagine transactions of over a week, just sending me d alerts cos of d sms charges u guyz going to deduct, too bad. When money is sent to u, u hàve to wait till eternity B4 getting it not to talk of alerting u, u guyz need to improve on ur services",2
2021,The App's cool innit,4
2021,Excellent,5
2021,This is 7 days after launch of eNaira. You are yet to integrate the app with the eNaira wallet. Other banks have done theirs. Pls do.,4
2021,Reliable and effective,5
2021,Best,5
2021,good,3
2021,Fantastic,4
2021,The older version was better. I cant log in with the new version,1
2021,How can I check my BVN,5
2021,I just regret downloading this update cos it can't screenshot,3
2021,"I was so impressed by the older version and now unpardonably disappointed with the updated version. Please, bring back the older version. So disappointed!",1
2021,Satisfactory,3
2021,Nigeria,5
2021,Fast and reliable,5
2021,The best mobile banking app ever.,5
2021,Your app seems not connectable to enaira,3
2021,Worst banking app in the history of online banking! No way to check transaction history of two months! I can't imagine this happening on a supposedly modern bank app😂,1
2021,Good,5
2021,Probably working well 👍🏅,3
2021,"Easy to use and faster. But as of this day, 28th Oct, 2021, your App has stopped working on my A50 as it wouldn't open again. Last update could have been the problem here. What's the solution ooo?",4
2021,Good,5
2021,Very good app I really appreciate your work,4
2021,It has been okay,1
2021,Not opening.,1
2021,"In this 21st Century, your bank app doesn't have an option to request for Bank Statement? I have to go to the bank to Manually request for it or Request that my email to Attached to my account? In this 21st century oh? You guys aren't trying a bit, I'm really disappointed",1
2021,Good and perfect,5
2021,Excellent app,5
2021,Good,5
2021,Awesome,4
2021,"My app doesn't open for me than 12 times now , please fix this 🙏🙏🙏 once I click it goes back to my home screen",5
2021,Excllent,5
2021,I'm tired of this app If I want to login on the app sometime it won't open it will be telling me I should try again try again true out the day,1
2021,It is very a good reliable and secured banking ever,5
2021,"You can't generate your statement of account with it, neither can you generate a virtual card for another firstbank account. I'm not impressed.",1
2021,It is verry good now. I want to say well done,5
2021,Good,5
2021,"All i expected is different to all i got. Been a new user, i tried opening my First Bank savings account online, but after i input my BVN, the error message i got was the BVN provided has already been existing on an FBN account. This made me switched to opening with mobile number so that i later link my BVN. But after generating OTP, it also displayed error. This'll make it difficult for people to bank with you online. We'll love banking with you, but kindly fix some errors in the app first.",1
2021,Easy to use and worthwhile experience,5
2021,Excellent,5
2021,I can't download the app is everything ok,1
2021,Nice,1
2021,Best banking app,2
2021,"This last update is another problem. It takes eternity to load, and would display an error message. What happened to Firstbank? Can't you maintain your name the banking industry? Don't you have a good IT dept to build you a first class APP to reflect your name? This October update doesn't deserve, even one star!",1
2021,Nice app,1
2021,This new app is not working effectively. I haven't been able to make a transfer since updated,1
2021,"what's wrong with this new update? +++±i can't longin to my account after putting my ATM number and my pin, pls fix this for better service, not deducting my money for atm service when I can't login to my account, I rate it zero now.",1
2021,Good,1
2021,Good,5
2021,Awesome,5
2021,The best and secured app i ever come across.,5
2021,It keep bringing consent even when I accept,1
2021,The application just pop up and shut when trying to open it,1
2021,Powerful app. Transaction made easy.,5
2021,Ok,4
2021,Nonsense app. Nonsense bank. Always having network issues.,1
2021,"In as much as you have tried, you are yet to get to wear you should be as a person regarding to be the first. Blind persons are not considered when the first Bank mobile app was developed and this is causing a great challenge and exposing us to so many dangers. There are so many unlabeled button in the app. So it is time to call your app and software developers to order so that blind people in Nigeria can also benefit from and enjoy the first bank digital banking",1
2021,"Why have you guys refused to integrate the enaira in your platform already.......the name is first bank, but u guys are always lagging behind!!",1
2021,🤘🌿🌿,1
2021,"Thanks , it's okay but i think the network is making it slower to download..",5
2021,Perfait,5
2021,My Bank 1st,4
2021,Excellent app,5
2021,Downloaded many times yet it can't install on my phone,1
2021,A good app,4
2021,"Good, but no space for generate statement",5
2021,Good,1
2021,I like it,5
2021,Veey good,5
2021,I love the app,1
2021,"I have not been able to open the app since yesterday for reasons unknown , I decided to uninstall yet I am unable to proceed further because it won't just open. Please what's happening?",3
2021,This app is so inconsistent.,2
2021,Great,4
2021,"Better things always last and always at up, very reliable and trusted app download yours now.",5
2021,It's a nice and fast application. I love using it.,4
2021,"If im to tell my experience on this app i will find a word that is morethan worst, if there is a way i can remove my star i will do that",1
2021,Good,3
2021,"I never should have updated this app on my phone. Ever since updating, it's been a dead app on my phone, it just doesn't work any more - keeps saying ""sorry app has stopped working"" - and first bank plc has ignored all my complaints. If there is something lower than 1star, that is what I would have given.",1
2021,I have an idea of it possible for the first bank to take know of this. When we go to transaction history and check my transaction you see Date alone no time. I think you should add time to it. Thank u,5
2021,Very poor and bad app,1
2021,Nice app,5
2021,Nice one,1
2021,It's not excellent but credible.,5
2021,I find it difficult to add beneficiary.,3
2021,This is the most messed up app that I have ever used. This upgrade does not work. First Bank should have tested this app before uploading it to the general public. I can't access my online app anymore.,1
2021,Awesome,5
2021,I can't even download my transaction receipt. .and i also can't screenshot,1
2021,Can you allow us download old transaction reciepts like other banking Apps. This Apps is limiting it sef. Developers work on this,4
2021,Fast and reliable,5
2021,"What is wrong with the app, Immediately I put in my pin to login it will bring one consent form to accept, and I keep pressing the accept button but it just stay there doing nothing nor letting me login in, what is this Please, do. Something about it, or is frustrating to me already or I will leave your bank for you",1
2021,Am not able to bind my new card,5
2021,The app provides an easy way of money transfer all the time.,5
2021,Am impressed.,5
2021,"FANTASTIC AND FABULOUS, ITS VERY EASY TO USE, I LOVE IT.",5
2021,Nice application,5
2021,Great,5
2021,"Good of you first bank, mobile app is interested",3
2021,Wow,5
2021,Bad,1
2021,Very good but need to do more,5
2021,Nice,2
2021,Bad it is difficult to understand and use,1
2021,Very user friendly,5
2021,Awesome,5
2021,Best bank and banking app in Africa. Trust me,5
2021,Good are finest,5
2021,"What is really going on with the FirstMobile app. Since I updated it continually saying I should give permission and the permissions has been granted all along, please restify because it's really impacting my transaction negatively",1
2021,Very good,5
2021,Very good app. Am loving it everyday.,5
2021,"This bank is very sstupid,I regret banking with first bank Imagine after downloading this stupid app I can't even register",1
2021,Good,4
2021,Good,5
2021,Useful Apps Easy to operate,5
2021,"Very poor app, to receive otp is very difficult",1
2021,Rubbish,1
2021,"This app is not allowing me transfer money out of my account,why?",3
2021,"How can you name your self First bank why you are worst bank, why can't I back date my transactions to see history",1
2021,"Contiouemy story for life ,when i challange to my computer subject more helping my elder brother creat google account and more helping google we asked.",5
2021,This app would have earned a 5star but it is really disappointing to know that I can't request for my bank statement to be sent to my email address with this app. It is extremely disappointing.,3
2021,Please include bottom for downloading statement of account.,1
2021,Very bad and the bank can't deliver ones transaction when urgently needed,1
2021,This is good app,4
2021,Nice,4
2021,"I don't just understand what's happening to this App, for over 3months now I have been trying to register but can't access to it, telling me ""error loading consent! Please try again later"" I have been trying and have been done about it",2
2021,Excellent,5
2021,Sonday Onwe Aka Faith Papa,5
2021,Please I need activation code to be done please I need this urgent so that I can fund my account,1
2021,Good,5
2021,"The old app is better than this, for this one it's very slow and you can't screen shot",1
2021,You guys are superb,5
2021,Good,3
2021,Perfect app for transactions,5
2021,Awesome!,5
2021,The app is sometimes good but they banned screenshot in the app,1
2021,Good,5
2021,Reliable,5
2021,Not opening,1
2021,"The app is terrible, most times keep crashing when u are logging in, I am not happy",1
2021,Fantastic,5
2021,I can't log out a particular account and login another what is the problem,1
2021,I cant screenshot...u guys send OTP code very late,1
2021,I still can't download transaction receipts,5
2021,Doesn't make sense someone can't screen shot his/her balance. It doesn't permit screen shot why.. please fix it,1
2021,"Lii,ok, thanks,uxh hhu Y,s ABQ.ijLLL MM H WE pls",5
2021,Splendid,4
2021,Good,5
2021,I can't transfer money from my account,1
2021,"I don,t understand this app anymore. I have been using the app before i changed my phone panel and everything wiped out. Now, after dawnloading the app again, everything stoped working. They said i have to transact atleast two times with OTP before easy transaction moreover, no room for such OTP.",5
2021,"God forbide bad thing , I didnt read the coments before updating this app. This is the worst bank app i ve ever seen. I cannot accees the app, Cannot loge in , nothing is working at all. Pls the management should do somethig about this, I need this app for my business cos i dont have that chance of running to the hall every at any giving time for Transaction. Haaaaa, na one chance i enrer for this oneoooo. Rating even,even half star",1
2021,"I haven't been able to use the app since I downloaded it a week ago, please kindly fix the issue. Thank you",3
2021,Do lovely 😍,5
2021,Good and good,5
2021,Lovely App,5
2021,It's worse i can't even screenshot my transactions,1
2021,I find it difficult to generate or view bank statements and transactions over desired periods of time.,4
2021,The app is good but run my battery like i never see that i will not complete the star,4
2021,Can't even open mine keeps saying first mobile is not working,1
2021,Good,5
2021,Transfer is easy with firstmobile,5
2021,Could not open from few days ago.,4
2021,Good,5
2021,It's cool and ok,5
2021,Just love the app,5
2021,Nice app guys. However I think your team should consider an update in the statement of account feature. Make it more comprehensive and detailed. At lease a prototype like that of UBA and GT app can be of great inspiration. Cheers!,2
2021,Average,3
2021,Making life easy,4
2021,I needed to use first mobile banking for easy transaction,5
2021,Excellent,5
2021,Very easy and self explanatory...,5
2021,Excellent,5
2021,"(1)No option to add account on firsthand mobile banking app(2) To add beneficiary, on security question, the app keeps telling me incorrect name, it seems, the app is not working.",2
2021,"This is not working for me, anytime I login the App stops abruptly and vanishes",1
2021,Nice app,5
2021,"I love it, easy and fast",5
2021,Good,5
2021,Excellent,5
2021,Its nice,5
2021,Good,3
2021,Okay,5
2021,The account on/off switch only works for current and savings accounts. Fixed deposit accounts should either be removed from the dashboard or be included in the types of accounts that can be switched off. Kindly fix this and this app has a five star ⭐ rating.,4
2021,If there is anything less than a star I would have rated it for this app. It is so frustrating or should I simply say that this app is completely rubbish. There's so many issues that I don't know which one to write or not to write here. what I have to tell you is to fix all the issues with your mobile banking app or simply employ a competent tech guys to handle your mobile banking platform.,1
2021,Amazing,4
2021,"No screenshot allowed on this fraudulent app, first bank of nigeria is the worst of all, they now created a new law by themselves to create account on behalf of customer without callin or hearin from their customers which means they may also make transactions on people's accounts without them having any idea. I'm a living witness to what i just said, since first bank chose to seize my money i will make sure i expose their system of banking to the media, is not a threat but a fact with evidence.",1
2021,Very good and fantastic,5
2021,I really appreciate,5
2021,Excellent performance but it does not support sports Bill payment examples bet9ja,5
2021,Good app,4
2021,Have not been able to logg in to d app for dats now.cant do transactions.d apo keeps stopping,1
2021,Great app with no worries what so ever,5
2021,Nice one,5
2021,Good,3
2021,Worse banking app ever... I don't have much to say,1
2021,Best app ever,5
2021,How in the world would you issue cards without name ... In this 21st century. All because your card machine is bad . Is it not better suspended until you fix the machine. Now almost all the sites I use the card rejects it . Of course they should. Why won't they reject . And the Branch isn't even ready to do anything about it.ಠ︵ಠಠ︵ಠಠ︵ಠ,1
2021,Very very very frustrating app to be very honest .,1
2021,Worstest bank app I ever seen in my life,5
2021,Always thinks first things first,3
2021,Nesh,1
2021,Love this App,5
2021,Good luck,5
2021,Good,3
2021,Not palatable at all. I wish i didnt update.,1
2021,I don't like it'''am Unable to send money to other banks,1
2021,They are scammers. Please avoid this app,1
2021,Amazing,5
2021,Perfectly Ok,5
2021,Good,5
2021,EASY. TO. WORK. WITH,5
2021,I'll be happy with you first bank thanks,5
2021,It's been an awesome experience with easy banking,5
2021,The app is not opening. What a hell is this. I can't make transaction.,1
2021,Very good,5
2021,Lovely,5
2021,Good,4
2021,Very good,5
2021,Nice app to do your transaction and user friendly. Highly recommended.,5
2021,"I can no longer login to this app. If I try to make transfers through quick transfers, the beneficiaries window would not open. What is going on? Please guys do something, so I can transact online businesses.",2
2021,Its a nice app,5
2021,Good,5
2021,The worst app ever. It does not open at all.,1
2021,Very okay,5
2021,I've been using this app for many years now. It has been wonderful so far. There's been hiccups along the way but it's been good so far. Well done First Bank,4
2021,chimaELechi David chimaELechi,5
2021,"This new version is not funny at all,trying to update to it,all to no avail.Something need to be done about it.",1
2021,Easy to use,4
2021,First bank is good out of the other banks,3
2021,Good,5
2021,I can't open the application. Its really bad,1
2021,"Very poor application, the old version is far better than this.",1
2021,"Right now am unable to use the app , the respond is warning ,you are out of enternet. Therefore connect me back .",1
2021,Very usefull app,5
2021,I can't change my account phone number on the app except maybe if I go to any nearest branch,3
2021,Ok,5
2021,Good app,4
2021,"Swift and convenient to use. The only issue I have with this app is that sometimes, it takes forever to load the different banks for transaction.",4
2021,Good,5
2021,Good,5
2021,Correct,5
2021,This new update suck. Not loading and not able to access my money.,1
2021,The update is actually not helpful.... Please make necessary corrections,1
2021,Good,3
2021,"I can not access my account anymore , since i migrated to this new app . This is the worst app i have ever seen , it can't even open .",1
2021,You are the best i trust you.except for net work.,5
2021,How do i go back to the old version,1
2021,Stressful,1
2021,Oliseh lucky uche.,4
2021,Nice application,5
2021,Good app,3
2021,Very good,5
2021,this app is so amazing,1
2021,Please this app is no longer working like before. Help please 🙏,1
2021,Fantastic app. Works well and easy to use. I am however supprised there is no option to generate an e-statement. Kindly look into this and add the feature.,3
2021,It keep on stopping unfortunately,1
2021,I hate ur app,1
2021,I can stop emmining on Saturday I was just on my own seeing I just got a debit alert from first bank that I took loan. Which I have paid and reapply again same mouth Please can someone help me do you pay for loan two times ?,3
2021,Good.,5
2021,Is the best app. Make money transfer easy going,4
2021,"Am really enjoying it, i couldnt ask for more",5
2021,The new update is nonsense,1
2021,I have to admit consent and accept terms and conditions every single time I want to login to this app. This update is terrible. Please fix this,1
2021,"I can't register, it's been loading consent for 3 hours now. This app SUCKS. 😡😡😡😡",1
2021,Good,5
2021,I should be able to download transaction receipts any time if I didn't download immediately after transfer... Pls upgrade this app to include it.. Gtbank app allows that why won't THE ELEPHANT,3
2021,"The previous version was way better. I thought this was supposed to be an UPgrade, more of a DOWNgrade. You can do better.",1
2021,"This latest update is the worst ever. To access your app is a problem, it is extremely slow in loading and fails to update your beneficiaries and all.",1
2021,Thank you for giving us loading consent app that will good for nothing but for loading alone,1
2021,Your app sucks!! Upon all the money wey una dey thief from us you no fit make better app. Always delaying like f* ck!!. All this Nigerian banks combined no reach one.😟,3
2021,"Am really regretting for updating the application , I couldn't open the application since , please find something to do to it urgently",1
2021,Nice,5
2021,Takes too long to load,1
2021,Very disgusting,1
2021,"Ever since I upgraded this app app, it takes forever to open and very slow again Pls first bank work on it",1
2021,This is the worst app I have ever seen first bank please with due respect you guys are too big for this. Please if you know what you are doing just delete this version and return to the previous one,1
2021,Beautiful,4
2021,I regret updating to the new version. I have not been able to access my account since I downloaded the new update. I am so sick about it right now. Please bring back the old version or enhance the quality of the new version ASAP.,1
2021,Bad,1
2021,Good,5
2021,"Have never seen a bank as unreliable as fisrbank, been banking with them more than 15years and I can't have access to their loans when I needed it most, am disappointed and will stop banking with them anytime soon.",1
2021,Useless App,1
2021,Paid,5
2021,Easy to use and fast,5
2021,I love it oo,5
2021,It is always difficult to switch to another account. First I was using it and later deleted my account and put in my husband's detail when I was Done and tried logging into my own account I can't. Even to use ussd code to check my balance I can't.,1
2021,"The worst experience I've ever had with a banking app. After the latest update, everything gets worse.",1
2021,"It refuses to complete the search of someone's account name...you guys should please fit it up,can't be going to the bank because I want to do a transfer..",1
2021,Nice one,5
2021,Very good,5
2021,Best app for doing many things,5
2021,Great service,5
2021,Poor customer service.... Very very poorly,1
2021,Good,4
2021,"Worst banking app ever, the app works very very slow, 😌 you guys should really do some serious upgrade on your banking app",1
2021,The new update is a disgrace. I can't makd transactions!!! What is this joke?,1
2021,"Worst app ever, don't even know if its from the app or the bank. Just like the country they are in. Useless and clueless",1
2021,I hate this app. Very slow and stupid.,1
2021,It usually hang,1
2021,How do someone add an account to the existing one,1
2021,"Pls, I can't access my app...",5
2021,Ussd code is bad but app looking worse.. I don't get alerts on my phone promptly and the app too doesn't give prompt statements. Debiting is the quickest firstbank service statement of debit comes after 24hours. Make it better,3
2021,Very effective,5
2021,Its not activating with card number and pin...consent error,1
2021,Problem with looking for account,1
2021,"First bank is a great and amazing bank But this new first Bank mobile banking update it's very annoying , it keeps looking for the account until God knows when ❌ I'm very angry with this app",1
2021,"You people are bastard, fix up scumbags. You have so many users, stop stressing.us out This app is sh**t. The one star when I give una, that is me being generous. Na 0 star ona deserves",1
2021,"God will punish the dev of this app. It's a total waste of time and it takes a whole day to login and even after finding your way into the app, you can't make transactions. I'll get my money out of it and that's going to be all for life. Crazy Dev 😭",1
2021,Good,3
2021,The most useless bank app have ever used.,1
2021,Good,1
2021,"I regret ever upgrading this my mobile app,I have been giving deaf ears to upgrading now that i finally did I have never had a smooth transaction ...The new system now is it takes more than 10 good mins before the transfer menu would open ..How do you then expect me to carry on with the transaction ,if it could take that long to open would the transfer even go through 🥺 Pls downgrade the app to its previous phaae its more better ....Nonesense very annoying You guys are being hopeless nowadays",1
2021,Just upgraded to a new version and it's not even working at all. Do something!,1
2021,This new update application is even harmful to all costomas pls you did not update your own dont try this robish so call update it is very worst please remove it from the play store,1
2021,"It takes forever to load consent 😭😭, please upload the previous version.",1
2021,Very nice and easy,4
2021,Worst experience ever since the recent upgrade. It takes like forever to navigate tabs and carryout transactions.,1
2021,"I would have choose 0 ratings if i could, this version will get you into debt if you aren't careful,first bank needs to do something asap,this is the worse first bank app version i've ever seen!!! Just wack !!!",1
2021,I regret ever updating my app to the new version. It is not even accessing my accounts for me to carry out transaction. 😠😡,2
2021,"Honestly speaking,i don't like this new app at all,very worse i prefer the old one",1
2021,Nice,5
2021,"This is the worst banking app in Nigeria, their network is so bad it's as if they don't spend any money managing it. Stay away from this bank if u value your time",1
2021,I can't access it on my phone,1
2021,Nice app,5
2021,Nice,5
2021,"Great app.. but the management should take it easy with Fip charges ..just one transaction,I will be debited trice for Fip",5
2021,An excellent app,5
2021,During well,5
2021,Always first,5
2021,"Good morning,on the 2nd of september i went to the ATM machine to make a widrawal,suddenly the machine siezed my card and also debited me but the sum of 2000 which i purch,later in the day i went to the customer care collected my card,but the told me that the money will reversed back to me.uptill now the money has not come back but am stil making other transaction with them..pls can somebody help me out..",1
2021,I updated the app..but can't login again..this is unlike FirstMobile...i never expected this Please fix it,1
2021,"Useless, can't download statement of account on it😡😡😡😡😡😡",1
2021,This app has stopped working.,1
2021,Wonderful. App,5
2021,Nice app,5
2021,Good app,5
2021,This app is terrible!!!!..... Worst banking app.,1
2021,Trying to register for the first time and it's saying bank card system not available,1
2021,Useless of DATA Your not send otp imdently,1
2021,When did this otp stuff start..... receiving otp is too slow,1
2021,Very good,2
2021,"Changing into a new phone is just difficult, it has been saying card error. I don't just know what to do",1
2021,First Bank mobile app it's simple and quick in understanding than other banks mobile app. That's one of the reasons I love it,5
2021,I can't download receipt after transfer,1
2021,Great app,5
2021,Fantastically beautiful,5
2021,Very bad,1
2021,Good,5
2021,Very unreliable,2
2021,Very ok and enjoyable but first bank network is becoming poor,5
2021,Easier and faster,5
2021,Opstimistic,5
2021,Very reliable,5
2021,Y don't everything you do on the app takes so long. Tranfer even to First bank account takes more than 20mins. Please you guys should do something about this. Then I will increase my rating,1
2021,Review,5
2021,Can't just open the app. Very annoying.,1
2021,"My favorite app, very easy to use. My reliable Bank. My account is safe and secured with FirstMobile.",5
2021,Very good,5
2021,Excellent,4
2021,Excited,5
2021,Okay,4
2021,🙄🙄👿👿👿😡😡😡,4
2021,Good,5
2021,Satisfied,5
2021,Great,5
2021,Im,2
2021,"This app has gone from good to terrible. Just when you thought the transfer failed, you realise later that you've been debited twice.",1
2021,I love this app,5
2021,Nice app,5
2021,I have this app one star so that I can comment if not it doesn't even deserve half start I was enjoying the old version don't know what made me download this nonsense now I can't even send money or even check my account balance asking for OTP see who so ever advise you on this app has fail and gave you wrong advice you guys should go back to the old version I beg you guys with the name of God oooooooooh,1
2021,Highly accommodative,5
2021,Nice,5
2021,"Can't find another bank, won't verify the account number. Basically, can't use the latest version. Waste of time",1
2021,This new version is a mess .. lost my 5k for pos transactions and didn't even print out a receipt for it .. I even made transactions of another 5k that day wish I was been paid for..tatall 10k debit no receipt to prove,1
2021,Good,4
2021,This new update is total rubbish. The previous one was working well. Now I have to wait longer for each transaction. The loader just keeps spinning and spinning. Very frustrating,1
2021,Very worst,1
2021,"It's easy to use just, but so slow in responding it takes upto 4 minutes before one could perform a transaction",3
2021,Awesome,5
2021,Poor,2
2021,Isah lawal have,1
2021,Nice app,5
2021,I like the app it makes me happy,5
2021,Nice,5
2021,"This App can cost you a whole lot of money because it does not work right. I made a transfer that failed and I cancelled it. Repeated the same transfer and it failed again. But my account was debited. When I logged-off and logged back in the amount was credited. I gess that's the ""Naija effect"". First Bank can't get an App that serves their customers well.",1
2021,Reverse,5
2021,"I don't think i have any star rating for you guys......i cannot login into the app again,eash time i try the apps stops.i prefer the old one to this new thing you call upgrade...you guys should work on it or return me to the old one",1
2021,Very cool app,4
2021,"I really do not understand this bank anymore. Used to be very reliable. But now, i do not know what to say",1
2021,Nice,5
2021,Please help the app is not opening.,1
2021,Very poor,1
2021,"I can't even update my apps come to talk of down loading anything, just pending for hours",1
2021,"Good day,i will really appreciate it,if standing order platform can be included in the app. It will go a long way.Thanks",4
2021,"Worsts app ever this new version please u guy need to do something on it now , I can't log in, is showing me that the Error loading consent",1
2021,Good,5
2021,Very good,5
2021,Please how can i use two factor authentication for my account,2
2021,This app is very great,5
2021,Terrible,1
2021,Very good and reliable.,4
2021,Good,5
2021,Very nice app try and download it and see,5
2021,"Hello, not been able to get the first advance loan. Has first bank stopped giving it out.",2
2021,Stopped,1
2021,You first,5
2021,The new update is nothing to write home about. Can't even login to my account.,1
2021,Can't even screenshot my transaction. The beneficiaries aren't working,1
2021,I really love this app,5
2021,"Very poor after the upgrade, pls fix it. Stop inconvenience people",1
2021,This app ha always been given me a headache of sending my otp to my blocked sim card after I've gone to the bank to update another number since,5
2021,Nice app,5
2021,Good and very easy to use,3
2021,Useless app,1
2021,The FirstMobile quite simple to operate and I really enjoyed the apple for a long time now. It was bad for a long time now and I can not do any transaction with the apple. I solicit the First Bank management to do something to get the apple working soon. Your customers are waiting to see the apple back to business.,5
2021,I love first bank 💓,5
2021,Very disturbing,2
2021,Nice one,5
2021,"Pls,what is wrong with the app,i can no longer open the app.it always closes when i open it.i can only do transactions without seeing what i am doing.pls fix it.",2
2021,"A good app but it is a shame that as Big as First Bank is, you cannot use their app to get ur monthly account statement. Other Bank apps i am using can generate statement of any period",2
2021,Nice app,5
2021,Good,5
2021,For llllledß as q,1
2021,Your need to update this application to make it danload the statement of accounts.,5
2021,Good,5
2021,Great App. Have you tried LIT? Also from first bank. You will thank .me later. Very niceeee,5
2021,Sharp,5
2021,Such a nice mobile App ever,3
2021,Preferred means for all transaction on the Go,5
2021,Very very poor frustrating actually can't even login what a disaster,1
2021,Great banking app,5
2021,Quick and fast,5
2021,If there is 0 star it would have been the best this is a very nonsesnse app compared to the old one Fix your trash,1
2021,I can get a virtual card,1
2021,Why can't I screenshot,3
2021,This app is very frustrating. It takes eternity for OTP to arrive. I promise you that once you fix this problem I will rate you 5 ✨,1
2021,Pls I don't know what is going o Since Saturday I try to recharge from the bank twice it was successful but I didn't get the card till now Pls help me to find a solution to it,1
2021,This update is the worried... You can not transfer or buy airtime... Nonsense update...,1
2021,"This new upgrade can't even use it to recharge light, nonsense!!!",1
2021,Good,5
2021,Dr Badamasi,5
2021,Good,5
2021,This app is super great it has made transaction very easy for me. Why I didn't have it 5 ⭐ I want them to reduce the service fee Expecially transfer to other bank is very high thanks Love the app,4
2021,"This FirstMobile App is not encouraging at all. The services are slow, you can't download a reciept after a trasanction have been completed, transaction history calender not effective, you can't screenshot anything at all. I'm not just enjoying this App at all. Its better you downgrade to the old version back or upgrade to a better version. This version is a total mess",2
2021,Nice and easy banking,4
2021,"This current update is useless, can't imagine loading for ages and at the ends tells you ""it lost network"", useless.",1
2021,Better now. Thanks for listening to your customers,5
2021,"I just took this phone from my dad, after updating I can't seem to register my account into the app, because it keeps telling me that another account has already been registered to the device.. The otp still goes to the previous number used. It's totally frustrating.. Kindly help out. Thanks!",2
2021,Its ok for me,1
2021,It was awesome!,4
2021,It am not allowed to install the app,1
2021,Hello! I tried opening an account and an email was required but there is no option to input email in the app.,1
2021,Very easy to operate,5
2021,It work before but now is not working at all pls do something about the issue. Thanks,1
2021,"The app is really a wack I must say. U make a transaction🤦, you can't go back an downlaoded receipts if you fail to share the time you did transaction, u can't retrieve it again.",2
2021,Very poor application,1
2021,"Awful! This app is so terrible 😭. You can complete a transaction. At times, all your bank transactions and details won't display, the app won't process transaction. I ended up using USSD most times. So shameful that the older versions are better than the latest.",1
2021,Bad app. First bank should do something,1
2021,"Fluid design and very intuitive. Although there are database connection issues, (referring to the chart display on the dashboard and transaction history) based on my previous experience I'd still maintain a 5-star rating. A fix would be much appreciated though.",5
2021,"The app stop working suddenly, when i open it, it will close again.",5
2021,"Very bad experience, pls nobody should download this app or update their old one to it. You will regret it, very useless app",1
2021,Thanks for your help,5
2021,Paramount,5
2021,"This new upgrade is the worst I've got from FirstBank. You're better than this. I seem not to access my transactions to verify or ascertain if a misplaced transaction is a fault of mine or not.Requested for a statement of account, I didn't get any. Glitches in the app, and sms alerts. Please what works best for FirstBank??? What's happening to you people?? Rating one star had a half star, I would have opted for it. Super disappointed",1
2021,Not fumctions this days,1
2021,"I like it, although they need to upgrade to higher technology. Overall, the App is useful and easy to use.",4
2021,Good,5
2021,Good,5
2021,Very bad upgrade. I regretted this App.,1
2021,I can't request for my bank statements,1
2021,Why make ussd transaction pin to five digits but set the pin limit to four digits on the app. Can't perform any transaction on the app because of this.,1
2021,What a terrible upgrade... Please fix up with this nonsense,1
2021,"You can't even view last 3days transaction history on first bank mobile app, that is very bad",1
2021,Simple and easy,5
2021,"After the update, app keeps having errors",1
2021,How can I sign out so I can access my other account. What i see is log out which is not useful to me,4
2021,"Very good, l like it👍",5
2021,"This app is not making sense, I can't even check my previous day's transactions on like others app that you can enter date of transaction u want. Firstmobile you need improve your app.",1
2021,Great app,5
2021,"Please I seriously need your help.I have been using yuor application on my old phone that spoilt.My husband gave me his phone,he has first mobile on it that he was using too.Anytime I want to use the application ,it will be saying wrong pin and if I put my husband pin it will work despite the fact that I uninstalled and reinstalled the application.How do I correct this.",2
2021,"This app just became very useless with the new update, should have just left the last version. So how do I run my transactions now.",1
2021,Yamakhan,3
2021,Very nice,5
2021,"Very cool, by far the best",2
2021,good app,5
2021,"Awesome very fast and secure also with evidence of transactions receipt 🧾, great one I advise download the apps is Good, I pray that they should add full statement of account at less one month please thanks",5
2021,"I just got a new device and have not been able to operate the app, keeps on telling me device not found. This is frustrating.",1
2021,Good,5
2021,Computer,5
2021,"So annoying in activating or unlocking your device because the only option to it is your card, unlike access bank, you can unlock with your account number. Pls add the feature of unlocking with your account number because it's not everyone will require card.",2
2021,nice app,5
2021,"The upgrade was so bad that you can not even request for a bank statement, and no customer care service link. This upgrade is a mess.",1
2021,"I find it difficult to login , the app will just close immediately when I try to login with my correct mPIN .. I have not enjoyed it a bit since I updated the app",1
2021,Good,5
2021,One of the worst upgrade so far😠,1
2021,Its o k!,5
2021,Satisfactory,5
2021,This is absolutely trash!! Nonsense and ingredients. It doesn't deserve a star,1
2021,I was enjoying the previous app Until i updated the new version since then I can't open it which is not good. You guys should fix this issue why should it like this the old version is better than this you guys called new version that can't open honestly am getting to think of closing my account with first bank and open another account in another bank that there mobile banking app is working very very well,4
2021,Good,4
2021,I woke up this morning and couldn't access my app. I don't know what is going on,2
2021,"So now that I have reached the maximum 10 on my device, does it mean I will change device or what. Please clear me.... I don't understand this first bank again.",1
2021,Find it difficult to download receipt or scram shot,1
2021,Been worse ever since the upgrade. Can not log in easily anymore. Just goes blank. I have to restart my phone when ever I put on my app,1
2021,What a very good app for transaction making,5
2021,Nice,5
2021,Cool,4
2021,"It appears some excerpts from your updated firstmobile App user terms and conditions gives your customers the impression that your platform is insecure, abducating your responsibility to protect your customers interest. Its sad that your customers have no other choice than to accept it in order to continue using the service. ...I am unable to do any transaction on the new version 2.2.0 .1 of your firstmobile using my iphone- error message : warning An error has occurred. Please try again later",1
2021,"Which kind of yeye update is this , I can't perform a single transaction just because I updated my app, I hate non sense , please return the old version...",1
2021,"The update makes it slow and frustrating. It takes time to load and most times, I have to use other bank mobile app to do transactions. This is not good at all. The developer should please get us the old version that is good as this one is terrible.",1
2021,The upgraded version is horrible. Extremely slow.,1
2021,"If you have a transaction to perform and you need to save the receipt, you better go to the bank or try another bank. It's been nearly a year since I complained it was difficult to save receipt.",1
2021,Very useless poor app from good to Bad network.. if possible is zero 🌟.. useless bank with nonsense app.,1
2021,The best and dependable,4
2021,"I am enjoying old version, since I updated to this new version the app won't allow me to login I tried several times but it won't open, anytime when I try to login the app just closed by it self. Please help out",2
2021,Satisfactory,5
2021,Incredible,5
2021,Nice one there,5
2021,"The app too bad lately and frustrating,, simple transaction can not be completed",1
2021,"It's is horrible ,for a bank that makes so much money the least you could do is hire professionals for your app.This is absolute garbage",1
2021,Good,5
2021,The App is very fantastic 🌟 🌟 🌟 🌟 🌟,5
2021,"Nise app, very fast and works perfectly",5
2021,"The app doesn't work like before, am not happy using it",5
2021,I am not enjoying this version compared to the one i had earlier.,2
2021,HIO,5
2021,"Unable to download, print and share transaction receipt...you need to resolve this urgently...",1
2021,Niçe App,5
2021,"I have really enjoyed using this app but after the last update, it has refused to load on my device",5
2021,Amazing,5
2021,Luv it,5
2021,Too slow,4
2021,Exciting,5
2021,Wonderful,5
2021,It really amasing i likes it anyway,5
2021,Very difficult to download,1
2021,Cant put accunt to be debited. The download is just one month,1
2021,I want to install first Bank,5
2021,Okay,3
2021,It say possible duplicate transaction unnecessarily,4
2021,Nice app i like it,5
2021,Great,5
2021,I love this app it's easily to transfer money,5
2021,Good,5
2021,I'm giving this app 4stars because after a transaction its impossible to get the receipt of the transaction.,4
2021,"It was awesome, but now the App is messing up, once I log in to make some transactions, is either it doesn't brings out the bank list, or refuses to update my account information. That's even by the way, what I'm now experiencing is, I want to request for a new Visual Card after accepting the RULES it refuses to bring up my balance and without that I can't process my card. That's what have bn battling with since 3 days now. I can't also transfer out not do any transactions. Please work on this.",4
2021,Goodapp,5
2021,hello FirstMobile tech team. please this is a big issue now. I have missed a business I was supposed to do and to send my sis money for her school. because I couldn't log in after updating to this new version. up to now I still couldn't log in. please attention to this asap will be really appreciated.,1
2021,Good,5
2021,"The App is too slow, not good at all",1
2021,First mobile is not good Bad app,1
2021,I am giving them 5 stars...no stressing at all,5
2021,It's very good but when updating the app it is pending ☹️ don't know why please 🙏 help,5
2021,"Wonderful 💋, App",4
2021,First the first,5
2021,This new upgrade is totally trash. It's very slow and annoying and it doesn't even open or work sometimes. Please do something about it,1
2021,"This app is nonsense old app is far more better than this their new app, they should just go back to the old app.",1
2021,Very terrible app I don't even understand this rubbish app now,1
2021,This new update is nothing but stress.,2
2021,I love first Bank,5
2021,I have not been able to use my app for some days now.,3
2021,Very good,5
2021,Awesome,5
2021,Awesome and second none!,5
2021,Everything is easier and faster,3
2021,Very Bad app....i have 2 firstbano account and after logging in the first one i sm now stuck....i cant even logout again 😠😠😠😠,1
2021,I have tried login several times...but keeps bouncing me back,1
2021,Good,5
2021,Okay app,5
2021,Money transfer,5
2021,Mpin required,1
2021,"Please send my alerts immediately. A lot of alerts for very important transactions are never received. Then, what is with the indiscriminate charges on my account. Without any transaction, you just debit my Savings account!! And no alert to explain why. Please be guided. Also, can morning of accounts be added to customer self-service???",3
2021,"Since i updated this app i have not use it,it keeps telling me Unfortunately FirstMobile has stopped .",1
2021,Good,5
2021,Please i have not been able to log into the App ever since you upgraded it.......when i try loggin it auto log me out.,1
2021,First bank removed my last 5K in my account without any debit alert Nothing was done about it even after complaining in the bank I I'm done with this bank,1
2021,Very fast and reliable.,5
2021,Easy to use and security level is high,5
2021,Nice and smooth,5
2021,"It now works in a very annoying way,doesnt open @ all,& keeps closing itself when u need log in for months now.",2
2021,"This is the worst Mobil banking app, ever since I updated to the latest version, I can't log on, I have formatted my phone several times because of it, pls find a good developer that will give us the best, I hate this, I can't use the mobile app for transactions...",1
2021,Cool,5
2021,Easy to operate,5
2021,"We're supposed to be able to generate our statements of account on the app, kindly look on to this, other banks app are better than first mobile in this category",2
2021,"Can't even load the login page, really disappointed.",1
2021,It's not letting me login It keep telling me error occur please try again for over a month now,2
2021,The app is not working well.,1
2021,Perfect banking app,5
2021,"useless app, I can't even login properly without having to restart the app",1
2021,"Dear First Bank Nigeria, Banking with you and your customer services are perfectly OK by me.but this your first mobile App is frustrating these days.at first, I thought it was my phone or network's problems but now that I go through the feedback on your page I discovered that it happened everywhere. Kindly do something about this before people will lose interest in banking with you...Thank you.",1
2021,"This app is like the worst app ever, I downloaded it, just so I can make quick transaction and have been on it for over 20minutes and it's still not loading.",2
2021,Wow,1
2021,I am trying to install this app for two days now but working 😕,5
2021,"I just too love the app, but the transactions history where you insert date to check your transaction history is not working fine I can't check my past transactions",5
2021,"Taking about this app, it so wonderful and cool to use both in travelling and home too, from the aspect of the transcations really makes me happy. That why i gave it all the Five (5) stars.",5
2021,"The app takes forever to login. Please work on that login time, is terrible",4
2021,Totally frustrating,1
2021,Splendid,5
2021,"Poor network. How does other Banks do their own. GT is faster in transferring money, and you see your alert immediately. Also, on your app, everything appears instantly. And you people believed you have more customers than others. Very soon if you don't correct this, you might loose all if them",2
2021,Very friendly app,5
2021,Excellent and Efficient,5
2021,Nice to me,5
2021,Not too bad,5
2021,The update keeps crashing immediatly i start the app this is worse,1
2021,Fast and clear work,5
2021,"The security of the app is good. But, what's up with not being able to download receipt of older and current transaction. This is a very bad issue I'm facing with using the app. I can't screenshot nor can I download receipt from my transaction history. Also, adding beneficiary is always an headache Please look into this.",2
2021,Good,5
2021,"A good App and doing great! But, my not being able to generate TRANSACTION RECEIPT after a day or awhile is a gross deficit. Fix this and my rating will increase. This deficit had risked my INTEGRITY if it were not a friend who knew my worth that gave me transactions to do on his behalf - I waited to send all receipts after the whole exercise but was grossly embarrassed that no receipt was available, only the last one done on that day. FIX THIS PLEASE.",3
2021,Excellent,5
2021,I love this app Made easy to transfer,5
2021,Good,5
2021,Nice one,5
2021,Keeps telling me device not found,3
2021,No good,1
2021,Exciting and very functional.,4
2021,Very bad can't check in my account,1
2021,It's a good mobile banking app. It gives the best without any network issues,5
2021,This is very bad i can't install this app in my phone,1
2021,"Nice app,",5
2021,Very interested and beautiful,5
2021,Good performance,5
2021,It is neither reccomendable,1
2021,Fast and reliable,5
2021,Great app,5
2021,"I regret upgrading to this app ever since I upgraded and want to make use of it, it will switch off my phone each time am using it. I hope it is not virus contaminated app. I need a solution because I don't want my phone to be damage, please I need a fast response. Thank you",2
2021,"I cannot self-generate receipts anymore for my transactions in the past two days. First bank what is happening. I paid fees to an organization, I have been debited no evidence because there was no receipt when the transaction was completed. Now I can't self-generate the receipt now ..very frustrating...",3
2021,This app takes forever to load when trying to log in.... Update abeg,4
2021,Was Happy using the old version until update alert came. Now if I put my pin to open it will shut down completely. I don't understand,1
2021,Can't switch to another user on thesame phone,1
2021,Pls how can I update,1
2021,It good and fast also,5
2021,Good service.,5
2021,Very bad bank app,1
2021,it's good to me,1
2021,Good,5
2021,Well when you return the virtual Card they won't credit you back the money charger while issuing you the virtual Card 😅 so I can't give 5 review,3
2021,Ok,3
2021,👌✌️,5
2021,"You guys should better do something about this app, for over a month now this app has not been working, keep saying, unfortunately first bank mobile has stopped. It was so good before the last upgrade. Thanks.",1
2021,It is a very nice app,5
2021,I love this app and it help me alot but the transfer limit should be work on I will keep the one star when I see good improvement I will release it,4
2021,Good,5
2021,"Pls I'm unable to do transfer ,since I starting saving money .",1
2021,Poor,1
2021,Very nice,5
2021,Trash customer service,1
2021,Very nice,5
2021,"Pls try and do sonething bout this app,not finding it good anymore after the upgrade.",1
2021,Beautiful morning,5
2021,"I really like the app, friendly mobile",5
2021,Great app,4
2021,Good,4
2021,Beautiful,5
2021,Great bank great app,5
2021,"I am not happy with you people,",5
2021,"I have never really had issues with this app, but now it is totally rubbish...i cant even open my app since i downloaded this app plus when it eventually does it keeps loading...please kindly look into this....i cant even access my account now",1
2021,Wonderful,4
2021,We work together thanks again,2
2021,Nice apps,5
2021,"Cool, but. You need to input a data service",3
2021,Helpful,5
2021,Great Banker,5
2021,Complete trash cannot access into the wallet ...the app stops immediatiely i put in my pins,1
2021,I just wish to uninstall this app. Even stop using first bank. The app has become the worst so far,1
2021,"I think the new upgrade is good, I love the mobile app alot. Thank you firstbank",5
2021,Very bad app can't even open at all,1
2021,You are so performed,5
2021,Excellent,5
2021,I like this app,5
2021,"This update is horrible, it crashes every time I input my mpin",1
2021,Excellent,5
2021,U are the best,5
2021,Good enough,3
2021,How can a banking app not be able to fetch statement of previous days transaction? A BANKING APP!!🥶🥶,1
2021,Excellent App. Makes financial transactions like a walk in the park!,5
2021,Why can't I log in my account,1
2021,Good work my humble bank.........salut guys.,5
2021,Masuga nartio,5
2021,Trash.,1
2021,Very good!!!!!!!,5
2021,It's very poor,1
2021,Fantastic,5
2021,Good performance,5
2021,The old version of this app is even more enjoyable than this latest version. This version is too slow and at times it doesn't open.,3
2021,"This is the worst app I've experienced. Ever since i downloaded this app, i have not been able to register. It keeps saying 'an error has occurred, try again later. please you people should work on ur performance.",1
2021,Waiting for update,5
2021,Excellent,5
2021,Very good,5
2021,great,5
2021,"I don't understand what's wrong with this app, ever since I got my new Samsung A12 I can't accept the policy and proceed",3
2021,Good app,5
2021,"Best bank ever, but sometimes act crazy",4
2021,"Thoight this my peculia problem, but why is this taking the bank to fix? Or do one have to visit the bank to update the App?",1
2021,Please make the app available for lower version of Android like 4.4.4,1
2021,Very pleasing,4
2021,Fine,3
2021,You deserve my 5 ⭐,5
2021,"Its easy to use, and it will be helpful if users are able to request for bank stament from this lovely app",5
2021,Fast and reliable.,5
2021,Nice,1
2021,I'm finding it hard to activate my account unlike other Banks why?,5
2021,Terrible,1
2021,Im totally speechless,1
2021,Good nd nice,5
2021,Very good and fast,4
2021,Fantastic,5
2021,Bit opay,5
2021,Great,5
2021,Excellent.,5
2021,Taking forever to open,1
2021,Want to transfer,5
2021,Good,5
2021,Superb,5
2021,I have experience alot with first mobile,5
2021,Very fast,5
2021,Nice using this app,5
2021,Best bank ever,5
2021,Pls this new version is not working on my phone.what can I do,1
2021,Haven't been able to select account since I reinstalled the app. What's the issue?,1
2021,Fast and seamless. Truly the First.,5
2021,Leading bank,5
2021,Good app,5
2021,Can aavfg ('-#✓^g97,5
2021,Why I give this first Bank mobile app five stars is because they has never failed and it works smoothly no stress,5
2021,Excellent,5
2021,Cool but OTP verification is not necessary,5
2021,"Why did you upgrade to worst , the formal app was better , you cant even do anything with this one, you will be trying a transaction for days , ewwww! I cant deal.",1
2021,Jesu is lord,2
2021,Excellent,5
2021,My best bank forever,5
2021,Good one,5
2021,"I don't know why First Bank don't add how to increase the transaction limit on the mobile banking plat form, many banks can increase transaction limit through their mobile apps except first Bank, why?",1
2021,I love this app is the best my friend 🐶,5
2021,"This APP is total nonsense, this new update is too slow..",1
2021,"Very nice app, but i cant take a load on it.",5
2021,Cool,5
2021,Nice and easy use,5
2021,"This app is bad for transtion is not always working ,this is very bad for bank.",1
2021,Terrible! It takes forever to open.,1
2021,Good,5
2021,First Mobile App stopped working after updating it. It crashes constantly.,1
2021,You people are just useless ordinary app you can't even get right this is the worst bank app in the world I regret the day I started banking with first bank . Foolish people .,1
2021,It's too slow,1
2021,Very slow to respond. The experience is terrible. I don't know who asked you guys to upgrade it. The previous version was better.,1
2021,Disgusting,1
2021,"Useless App,this app should be used by animals not human being,to make transfer wahala,it will keep loading like Nigeria problems ,not your fault,I made a huge mistake crediting my first bank account",1
2021,Nothing good about this version pls allow old one.,1
2021,Very slow and time wasting,1
2021,"Ever since I upgraded to the latest version of the app, have not been enjoying it at all. Whenever I try logging into the app, it first lock my phone and had to reboot the phone. Sometimes after taking several times logging in, transaction wouldn't be able to be completed. The old version was way more better",2
2021,Doesn't connect with network,3
2021,"It's very easy, secured and quick to respond... Very helpful",4
2021,"This is the worst banking app in Nigeria , how can they allow that you can use the aame account on different phones... Other bank app will automatically log you out of the other phone when registering on a new phone.",1
2021,"It is the worst app ever,i regrets updating the app.",1
2021,Wonder of the century,5
2021,Bad app I can't reinstall the app again The transfer is not opening,1
2021,It's easy and fast,4
2021,"This your App takes time to log in. It is very stressful to log into one's account. Please, the developers should look into this.",1
2021,Working properly,5
2021,Good,5
2021,Best,5
2021,Takes time to open,2
2021,Is the best but not loading on my phone i need help,5
2021,First bank you are currently lagging behind. Please include option for standing order.,5
2021,Good,5
2021,This app is so freaking useless...I can't even make one transaction without the whole stupid thing crashing or finding one error to tell me,1
2021,Beautiful,5
2021,Unable to unload,2
2021,Fantastic,5
2021,Please take us back to the old version. This is nothing but a waste of time. Its not friendly at all,1
2021,Bad,5
2021,Effective,4
2021,Hope it will work well,5
2021,Nice app,4
2021,"The app was rated average,because it was not effective for emergency deposit verification.",3
2021,Not too good,1
2021,Very poor,5
2021,The best,5
2021,Good,5
2021,I can't transfer to other banks...it keeps showing me error,1
2021,"The latest round of updates made the app go from good to worse. The app now makes phone to hang and financial transactions slow, difficult and other times impossible.",1
2021,Good one but just started mis-behaving now,5
2021,"Horrible app, won't log in and keeps crashing everytime. Not a First App, for a bank like First Bank.",1
2021,Very good,5
2021,"Awesome,so convinient",5
2021,Lovely,4
2021,The app has been so slowly since my last update,3
2021,Good,3
2021,The app is not working now,5
2021,"This is painful,after recent update,my app can't open again....Admin please do something.....",1
2021,This app is poor .its not opening. its stoping forcefully,1
2021,Who are the useless developers who upgraded this App. This is as useless as it comes....,1
2021,The app doesn't even open up. The previous version was way better. Once you get to the Consent page it hangs there,1
2021,Very non sense....very dull and fostrating,1
2021,Excellent app,5
2021,"I regret updating the app is from good to ugly, good to worse",1
2021,This is useless I can't use the app it keeps telling me that an error has occurred I uninstalled and redownloaded like 5 times and it's still not working,1
2021,The old version is better. You guys should remove those ads on the app.,2
2021,Is there an option to revert to the previous version. This new version is too slow and annoying.,2
2021,This app is far far beyond my experience with other bank app because it cannot log out your account after registration.,1
2021,Just to login it's takes me up-to one hour Stupid app 😡,1
2021,Best,5
2021,"This update sucks, it takes too much time before logging in",1
2021,I was enjoying this app until I changed my device...now I can't open the app I..if it's about to open it will then exit on it own... very bad,1
2021,This is the stupidest banking app I have seen in my life that's why I will implore anybody not to register with first Bank when I have money in my account to log in to this stupid app will be a tough time but when I had no money in there it will be very quick to open. I had to transfer my money to other account,1
2021,"First bank mobile app is of a very low grade, I can't make transaction for a week now and there's no message from them to even know what's going wrong with their banking system.",1
2021,Good,5
2021,The app is loging me out,1
2021,"Going from good to worst, the transaction history is not working fine. When you add a date to show it's history you'll be sent back to the recent (last) one. This is something that you guys shouldn't waste any time on.",1
2021,Good,5
2021,Totally not acceptable can't login on the app had to uninstall and reinstall thinking my phone was faulty or my network but turns out it all from you... Please do something,1
2021,"The First Bank app is just frustrating, especially when I want to check transaction history. I even updated it to the newest version. It's all thesame, yet I have a solid network.",1
2021,Good app,5
2021,"It used to be good but after the update I did, I literally can't perform any action on it. Keeps giving error message.",1
2021,Good,5
2021,Just updated the app. Now nothing works.,1
2021,The updated one seems to be much better than the previous one. Nice job 👍,4
2021,Worst App ever... So slow... I have to migrate my transactions to Access bank because this FBN App has nothing to right about at all,1
2021,"Very much useless application, How will this bank be putting one under pressure via making transactions to firms what's there problem, updating the app with so much features now the old version is better compared to the rubbish new one. It's very annoying, I can't transfer money again nor check statements of account, YOU FIRST remember. But now it's not so, it's frustrating 😤",1
2021,Always awesome. Prompt response anyway any time. Hope this upgrade will better my experience?,5
2021,The NEW version with all the new words is TOTALLY DISAPPOINTING!!!!! (Think about it),1
2021,This is simply nonsense. Terrible just terrible. I miss the old version,1
2021,Nice,5
2021,"Since the new update, this app has been making my phone hang and this is the only app on my phone that does that. I waited for another update for weeks now since other have complained but you guys don't care. Imagine losing customers because of app, that's bad.",1
2021,"Where are my beneficiaries?? They just disappeared suddenly! Please, fix this fast, there are some accounts there I can't get back.",1
2021,It was excellent,5
2021,This app ia a mess I can't even login😡😡,1
2021,"Very horrible, my phone resets everytime I use the app.",1
2021,Very nice app,5
2021,Too slow in sending otp,1
2021,It has been a disaster for three days now. I had to unistall and install before i could carry out transactions.,1
2021,"It is never available when you need it, it is frustrating. Please do something about it.",2
2021,Nice,5
2021,No interest,1
2021,The older version was better this doesn't seem to work completely,1
2021,"FRUSTRATING! This new version only looks users friendly, I feel like going back as far as 1894 to unstall this mobile app. #1. I actually don't understand the sudden request of token at the middle of transaction, just for small amount (150k naira). #2. I think it will be helpful if admin can incorporate the contact details of one's account manager/officer. #3. Why can't one increase the daily withdrawal, transfer limits and the $100spending limit for international transaction on the app. Thanks",1
2021,It's one of the best app I have ever used very fast and reliable,5
2021,Great,1
2021,"Useless app, the old version was even better, had i know this new version will be a total mess i wouldnt have updated it. Nonsense",1
2021,Best app ever,5
2021,"The update to this app is a mess, it cant even compete with apps of other banks. Checking statement was a huddle. I feel like closing my account with first bank.",2
2021,I thought the problem of not being able to log into the app was from my network I updated the app... Then a new problem came up when I logged into the app which means I can't do any transaction on the app. So I tried calling your so called customer care then they put me on hold for full ten minutes with my credit wasting then only for me to find out am not the only one facing this problem please fix this your online banking is very discouraging.,1
2021,"A very stupid application. Very slow, always having bad network problems. You will get frustrated with the app at a time. The worst app among bank apps in Nigeria.",1
2021,"This is one of the worst app ever! I wonder why you are called firstbank when your service and everything is just so super slow .... This app definitely needs some upgrade! Don't bother banking with this bank, they go fall your hand!! Money was sent to, the sender was debited but i wasn't credited for over one week!.. Nothing was done and customer service is extremely poor! Firstbank indeed, when you should be called last bank! Gerrarahia!, With your daft service.",1
2021,"I wouldn't have rated this app at all. Very bad and irritating app. The bank too, wouldn't listen to its customers complaint. I made a transaction this morning and i was notified that it didn't went through. My account was debited yet, my money haven't been refunded. How on Earth would you explain that? Pls, i need my money refunded back to my account. I thought when transactions fail, they don't debit you? So what's going on? And how do i get back my money? It is paining me😭😭😭😭",1
2021,"Good app, but create a function where you can later download transactions if you didn't in the first place and your app don't allow screenshots.",3
2021,Awesome,5
2021,"I actually like this app. It doesn't need you to rush when making a transaction nor log you out when you switch to another app when making a transaction. I like the receipt, it convenient to share and download for reference or evidence purpose. The only thing i don't like is the network issue especially when rain falls or you are in balogun market it can be frustrating as hell.",4
2021,"Rubbish app, each update comes with different problem. For days now I can't open the app.",1
2021,Fantastic,5
2021,The app keeps getting worse. Pls do better,1
2021,I have not been able to get a loan from my first bank account please look into it,2
2021,Ok,4
2021,"Your old app very good,easy to use and very fast but this your new app is too slow You have to work on it.",1
2021,Excellent,4
2021,Great app but the statement of account is really not great. It still needs a lot of work.,3
2021,Log in error very hard,1
2021,It's trash,1
2021,"Most of my friends keep wondering why I don't go to the bank more often, to make payment to someone and I told that the magic is my first bank app. 🙏🏾👏👏👏💓",5
2021,Very fast,5
2021,Wonderful,5
2021,I can't believe what is going on with this app .please fix it now .,1
2021,Please I made a transaction and I was debited without getting my money,4
2021,This is Good,4
2021,If there is anything lower Than one star i would Have Rate it with that. This App is very Bad and has affected my transactions ever since i updated to this Very New one.,1
2021,"The app went from good to terrible. I was very comfortable using the old version. This new version is nothing but a joke! Total nonsense. If you cannot get a good UI developer, at least make your implementation flawless. Better still just downgrade to the previous version! And what is this weird font? This isn't poetry, use a standard formal font that's easy to read..",1
2021,Since i updated the app it keeps crashing when ever i want to log in. You people should do something about this your update every one is complaining about.,1
2021,Poooorrrrrr service,1
2021,"Please can there be an option to turn off account balance and not have it dangling in front of people around. Also since the last update, the app takes longer to open; this is a bit frustrating during high-octane situations. Thank you.",3
2021,Should be promoted.,3
2021,"Everything in my life is first since I using first mobile app, excellent 🤩🤩🤩🤩🤩😍😍😍😍😍",5
2021,Transaction,5
2021,"I cnt save beneficiaries, cnt screenshot.... This app dosnt even have good memory.... U guys shld improve on the app pls..... Its not fully functional abeg.",1
2021,Good,5
2021,Good,5
2021,"It is poor, especially on keeping transaction history (it doesn't save beneficiaries)",2
2021,Very Good,5
2021,Good😍,5
2021,Perfect,1
2021,Exceptional and reliable,5
2021,It's fantastic,5
2021,Good,3
2021,Fair,1
2021,There is no continuity. In case one intended to reinstall because of a reason.,1
2021,Splendid and accurate!,5
2021,Love it .. easily understood and cool to use.,4
2021,Not login in,5
2021,First Mobile has been working fine since i installed this app,5
2021,Why is first bank app hanging my phone.,1
2021,Looking pp,4
2021,"This version is poor. The old one is beter, pls return us the old version, i can re-instol the new one, any time i try its tell me wrong password, which i know is a lie. Becorse i do transfer wih it throgh ussd.",1
2021,Very reviling and educative.,3
2021,Cool,5
2021,"Efficiently,Quick and appropriate",5
2021,Good app Nice one,5
2021,I love this app its fast but the only thing i notice is that whenever i want to transfer money with the app Gtbank is not there why?,4
2021,Very oftimal,5
2021,Poor app,1
2021,Very very good,1
2021,I hate this app it doesn't download fast,5
2021,Nice one,5
2021,"Useless app Keep popping up, Unfortunately FirstMobile has stopped",1
2021,This app is excellent unless if there is issue with your mobile phone,5
2021,I just wake up to access my first mobile internet banking only to see users has be deactivated fixed your app this is so terrible and frustrating if i can give a zero star i could have done that.,1
2021,"Under self services, add account statement, where customer can view their statement for a certain period and also download or request for it to be sent to their registered email or other options.",3
2021,This app is more comfortable than the previous one.,5
2021,Best,5
2021,The is nice and awesome,3
2021,Good,5
2021,"Totally bad i tried severals time even to log is matter, it just logged you out instead to logged you in",1
2021,Amazing app...,5
2021,Good and easy to use. But if you don't understand it someone can say is not working well. Just understand it and it will very easy for you,5
2021,It's awesome I like it keep it up,5
2021,"Infact am so disappointed in opening a frist back, these app have been trying to open my mobile now for the past some week is tell me invalid card number imagine, and you go they call these Bank.",1
2021,Exceptionally good and helpful,5
2021,The new is required OTP and No OTP send to me,1
2021,I hate this app I can't delete my account permanently on app,1
2021,"I tried generating a receipt a day after I made a transaction and to my greatest surprise, it wasn't possible. I know my other banks allow me to, so if there is a dispute on a transaction, how do I prove I actually sent the money? This has put me in a very difficult position and it is sad that a bank that prides itself on being the first is still backwards in in their dealings, this is so disheartening and sad. Furthermore, there is no way to reach out to any of the agents through the app.",1
2021,The is not opening on my phone anymore since yesterday.,4
2021,"This is my worst experience with First bank . I just don't know why I deleted my old App . This new one , I can't even log into my account . So so so Sad . What is first bank problem ? Please rectify the issue .",1
2021,Very poor at opening always occuring one error or the other,2
2021,Not working recently on my phone,1
2021,I updated this app severally but i can't still login.it has been for more than three months now.,2
2021,Fair,2
2021,Can't even load on my phone.,1
2021,Well is just ok,4
2021,Better,4
2021,"I rate this low, and I wanted not to rate it because, if you made a mistake to print out receipt for a transaction, there is no other way you can get it. Fcmb has features where you can go and download the recipt if you failed to print it during your transaction.",1
2021,❤❤❤❤❤💯💯💯💥💥💫💫,5
2021,I have been trying to open account on the app but it keeps requesting for email without provision of where to input the email.,2
2021,I regret updating my first bank app... I thought the service would be better if i update it. This is very annoying. Can't believe i have been trying to open this app from 1pm to 5pm?,2
2021,The app is good and faster,5
2021,Its too slow,1
2021,can't create a virtual card,1
2021,Excellent,1
2021,Lately this app is giving me issues. It takes forever for me to get saved beneficiaries and I can't even add new ones,1
2021,The Application is too slow,1
2021,Very beautiful,5
2021,Good,5
2021,Good evening sir,1
2021,Easy to use,3
2021,Very good app. Have hardly had any issues. I suggest that they put an option in the app for one to increase the daily transfer limit like other Bank apps.,5
2021,I love my first bank .they allway be there for me.but i want to borrow money online i don't know if they can help me out,5
2021,Very slow,1
2021,The new update is very bad it very slow it hard to make transaction,1
2021,"This is a very bad update since i updated i can't even transfer money via the Mobile app, each time i open the app and click on beneficiary it just freeze, please tell your software engineers to look into it because I do online transactions which always require evidence of payment instantly, if this situation is not resolved i must close my first bank account.",1
2021,Inefficient,1
2021,"I can download my account statement on other banks but first Bank is never. Pls we want to be able to download our account statement and if this is available, kindly put me through. Thanks.",4
2021,This new update is too slow can't use it effeciently. Pls fix the app.,1
2021,"This is a mistake, updating to this new one has crash me out of the system, it not working",1
2021,Lovely app and I love the interface. But please allow us to check our statement of account.,4
2021,Great easy to access safely and confidential.,4
2021,Is the best,5
2021,Great,5
2021,"Firstmobile has turned to a mess lately, can't log in to make transactions for some days now. I had to uninstall and reinstall thinking the problem was from me or my network not knowing several others are experiencing the same. So why encouraging customers to use mobile app for transaction when you know you can't manage it? Kindly work on service",1
2021,Please my card is out of date and i want use this app how i going to do please,1
2021,"Ever since I have been using First Mobile, I didn't have any problem but after resetting my device now I can no longer activate my card with my phone. The message keeps telling me I have reached 10 devices which is fails. Please kindly look into it.",4
2021,I am surprised it kept asking for OTP number for validation in every little transaction since I updated this App. Waz going on?,1
2021,Costum,2
2021,Satisfactory,5
2021,"I hate this app 😡 They say account to debit and when I tap it, I see nothing Wack app 😡",1
2021,Nice,5
2021,Nice and wonderful,5
2021,I love this app but the fact that it keeps crashing just shows how incompetent you guys are. Even after the upgrade I still get the error messages. Pls do something about it and do it do it fast.,1
2021,"Ever since I upgraded to the current version, the app is refusing to open on my phone. I don't even know why and it was perfectly working before now.",1
2021,Very good app,5
2021,Te imimk,5
2021,"This is a very bad application.Anytime I try to log in,it will just bounce back.We need serious attention on this?",1
2021,Good,5
2021,Superb,5
2021,Regret updating this app😢,1
2021,I regret ever upgrading or updating this App. Its so disappointing and frustrating. Why the useless update when all it does is to suffer users? I basically now do transactions from my hubby's access bank app as first bank app is useless now.,1
2021,This app is reliable,5
2021,Love this app,5
2021,I've been trying to recharge my line since yesterday the app has been debiting me but the card has not entered my phone,1
2021,"I cant register my account, it keeps asking me for mpin, how come even if i haven't registered my account on the app",1
2021,Awesome and easy to use,5
2021,Why is your service channels always dead on weekends? Your QoS is very poor!,1
2021,"Exceptional,more options,easier to use",5
2021,"Your statement option is very frustrating and generating receipt feature is not working, always writing no receipts 😠",1
2021,Never give???,5
2021,Always crashing,1
2021,How can a bank app not have an option to retrieve BVN?.. it's really distasteful!,1
2021,Very good application,4
2021,"In summary... Trash! I can't do anything using the app Where i am supposed to use my 5 digit pin, it limits it to just 4 digits... Nahh... First bank you guys can do better",1
2021,Best,5
2021,So far so good,4
2021,Successful,5
2021,I regret updating...... The app doesn't open..... So stupid and annoying..... Fix your damn app,1
2021,Great,5
2021,Nice,5
2021,Great app with high efficiency,5
2021,Excellent,4
2021,I don't know ilhow it works yet,1
2021,👍👍👍,5
2021,"I couldn't access my other account on this application,How do I link my accounts on this application?I found it difficult to transfer money on my second account",5
2021,I cannot give you five star because this new app is very poor ..so disappoinment I cannot log into my account again.,1
2021,"It has been a wonderful one,this app is reliable",5
2021,Excellent,5
2021,"Please, how do I remove previous phone, I just downloaded the app now but it's saying that I've reached the maximum phones, which is 10 Please, what should I do, very urgent....",5
2021,This is the worst App ever...!!! Extremely slow in searching beneficiaries and at the end session timeout!!!,1
2021,Very good,5
2021,Always being enjoyable,5
2021,"I wish I can give half star,I don't know what has become of this app lately, they keep saying device not found each time I asked for otp, because of that I've bought two phones thinking the fault was from my phone,what a useless App",1
2021,Very useful and excellent,1
2021,"I wouldn't have given the star if not for the fact that giving the star would be the only way for me to get access to lay this complain. I have been having an error message ""an error has occurred, please try again later"", I tried all I could to do update but it wouldn't let me. So I had to uninstall the app, and when I was reinstalling it it wouldn't reinstall and kept popping an error message too. Honestly, this is frustrating!",1
2021,"This update is poor. I can't open the app, let alone make any transaction.",1
2021,Superb,5
2021,The new updated app is completely useless and could be vulnerable to fraudsters,1
2021,Ok,5
2021,"You people really need to stop this......when you want us to update, tell us, don't just restrict us from using the app",4
2021,Awesome,5
2021,i like ur strategy but only thing worrieng me is the way u add the name for me as my bank username in Beering AUWAL IBRAHIM BUT U JUST ADD IBRAHIM AUWAL IBRAHIM...pls to Remove first IBRAHIM from my bank name...all de best first bank,5
2021,Good too be used,5
2021,Good App,5
2021,Excellent app but I can't upgrade my transaction limit up to 5m,5
2021,Very easy to get,3
2021,I like it,3
2021,"Very bad app, not working",1
2021,This app is not given me want i want..poor beneficiary management. .I have not used this app since i updated it.....,1
2021,the major set back is the 20000 limit on transaction per day. It should be look into,4
2021,The updated version is crazy. It takes forever to load. Not that responsive.,1
2021,"Am so disappointed in this app, jeez see frustration through out today, it couldn't open talk more of any activity on it. Am thinking of uninstalling it.",1
2021,Quite easy,5
2021,This app is disgusting,1
2021,Okay,5
2021,Exellent,5
2021,"This new upgrade app make me dislike first Bank give me headche since two days now, i find it difficult to send money i used ussd told me my pin isn't correct the pin have used since 2years now",1
2021,"The app always have network problem, loading beneficiaries is a problem hence transaction can not be carry out.",1
2021,I could make a transfer due to some sort of _Loading Beneficiaries_ progress bar that I don't understand... This is grossly unacceptable for a reputable bank. Kindly do something ASAP.,1
2021,"The application since the update has been sloppy, to make a transfer makes ages",1
2021,"This app refused to function again.. I have been make transaction with it recently, but it's not working.. I don't know why",2
2021,What a nice app,1
2021,Etherees Cash money,5
2021,You app is superb. I tried to activate my device but i'm getting response saying 'You have reached the maximum device limit of 10'. Does this means i have to visit any branch to activate my new device?,4
2021,Nice,5
2021,"Stupid app, wish I could rate 0 star, keeps hanging and sometimes I end up sending cash twice to people",1
2021,"Honestly at this point, If there was no stars I would pick that. The bank app has been working just fine until I updated it and now it's trash. I don't understand why I'd have a strong internet connection and it will still show ""lost internet connection"". After much trials, it'll open and then be so slow that I'd have to keep reopening the app. Please do something about this. Or give me the previous version. Thank you.",1
2021,"The App is good but there is need to improve on it. I did a transaction and checking the history, i only see description and my account not beneficiary account number which i needed. Also other bank app gives room to regenerate transactions receipt but not available on your app. You need to upgrade this.",2
2021,"Since the latest update, app has ceased to work on my phone. Once I enter my mpin the app crashes",1
2021,Very awful,1
2021,Excellent,5
2021,Good App,5
2021,"I updated my app today and if i try to open d app,it automatically close by it self. I don't understand what is going on ooo. If to say i know i for no update d app ooo Admin pls reply me.",2
2021,Almost perfect,5
2021,"I tried to open the app, but all I could get is the app has stopped. So annoying.",2
2021,Working perfectly,5
2021,So easy to work,5
2021,Please fix the otp issue. It takes too long to process transactions and I mean twenty minutes or more.what use is that? Never had this problem on the older version.,1
2021,"So disheartening that the app developers still disenfranchising whole lots of customers from carrying out their business transcations due to non inclusive updated app. In spite of customer's lamentaions, still no effort has been made to rectify the issues. Quit Unfortunate!!!",1
2021,"It is good to bank with firstmobile,u can invest with them nd deposit with them nd get credit fasility with the bank.A lot of things can be done with the bank at anytime.",5
2021,Great app for your banking on the go,5
2021,"This app is giving me problem,,If download this app more than six times it will work like two days, after it will not work again",1
2021,Good app,5
2021,"This is wack! Began to regret why i did an update now. Please you guys should restore my previous. The home page cant load completely talk more of booting. First bank, please restore and profound solution please. Whats wrong na! Had cleared cache, still.problem persist. Can't load, boot and access the mobile app.",1
2021,This new update is not compactible with my phone. I can no longer do transactions with my app,1
2021,"I always enjoy when using this app,that's why i rate it 5stars.",4
2021,"I rated it this low cos i dont have access to my account,i cant even check my account balance and i receive alart but i dont see my money",1
2021,Wonderful,4
2021,Why can't I get loan from the bank that have all my profile.... is not fair I rate 2cuz am having a smooth transaction.. buh I need LOAN.. hello!!,1
2021,I'm a first time user and I've not been able to do a single transfer for over 2hours!! Very slow response rate!!,1
2021,"Great experience, except when the bank network is down or the platform is shut down",4
2021,"M trying to transfer money on my mobile bank acct but it didnt work, it was busy telling me an error occur pls try again later.And i want to use the money for sumtin urgent but i am disappointed today, pls help me to kindly find solution to it.",5
2021,When I open the app. The entire screen goes blank for over five minutes. I am always forced to restart the phone eventually. It wasn't like that before I updated the app. Please this should be looked into. Thank you,1
2021,awsome,5
2021,Am honestly disappointed have not been able to make transfer on it,1
2021,"does not work on small android phones of 5.1 version. can log in always ""unfortunately application error, in all three android phone unlike the other version that work smoothly",1
2021,I really appreciate it and it so great The app is great,5
2021,Gud,5
2021,Nonsense app could not make a transfer deleted the app and download again the app did not install why revamp the app when the programmer still need further training the the stars I gave is because of the user interface anyother thing zero,3
2021,Why can't I screenshot my account balance,5
2021,"I am really frustrated because since I updated, the app has not allowed me to make any tranfer. It keeps saying ' unfortunately FirstMobile has stopped working ' This is regrettable, I had no issue with the former app.",1
2021,It is very annoying too when I can't even download the first bank mobile app through goggle playstore. It keeps turning round for hours,1
2021,It's an efficient app. But no room for blocking lost ATM cards.,3
2021,I can't login my mpin,1
2021,The app is very good and fine befor but since i update the app is not working again i dont now what happen,3
2021,Very comfortable using this App for all payment except for buying of data. Its reversed most times when I try to purchase data bundle.,4
2021,Excellent,5
2021,I can deposit in my account but can't withdraw or buy airtime what's going on please,1
2021,"I truly love this app, but am unable to use this app now and l don't know why? Each time l try to login the app tells me that an error has occurred.",5
2021,Wow 😮 😮 it fast,5
2021,"This latest update has made the FirstMobile app not to work on my phone. Anytime I log in, it crashes just when it is about to log me in. I thought the update will come with lots of goodies, but here I am wishing it is possible to go back to the old app. I regretted ever updating the app.",1
2021,Reliable and dependable,4
2021,"Dear First bank, can you just add a feature where customers can generate their account statement for any time frame that they want. It would be ideal if it is added Thank you",1
2021,"I love using first mobile app in all my transactions and it's wonderful, faster and easy to use.",4
2021,It ok too me firstbank,4
2021,"Since i updated, i can no longer access my account online neither can i check my balance with the code. Everything just stopped abruptly! The updated version is a mess!",1
2021,"It came out blank on launching the application. Kindly do something about it. I can only do quick transfer, but unable to login with my mpin.",1
2021,"Please l am unable to operate first mobile in a new devise! I cant do my normal transactions, because my former phone is bad! I need help please!",1
2021,I have tried to download the first mobile app all to know avail,2
2021,"AAA was he❤️,,z,sss",4
2021,"Ever since I updated this app, I cannot log in again. The app keeps closing whenever I log in my password.",1
2021,"This app is a total fraud, after the update the app doesn't open again on my device",1
2021,Am so disappointed that can no longer do anything with the app since I updated to this new version I regret updating it. The formal one was working perfectly well.,1
2021,Very nice app. Everything is transparent,5
2021,We,4
2021,So frustrating! All my three transactions with this app have never been credited... Yet i have been debited for the transactions. Am yet to get a refund.,1
2021,Good,5
2021,Great app,5
2021,"Am not happy with the updated app, i can't view transactions history anymore, even when i set the start and end date and then apply it will still not show account statements",1
2021,Please help me and rectifie this issue for me i can not gain access to my first bank app since i updated,5
2021,Poor performance,1
2021,I like the app,5
2021,Works better,3
2021,"W. .. 2.ß, , W.",1
2021,Cant register,1
2021,"I'm totally disapointed with this bank, little update and it does not open anylonger. Please fix it",1
2021,Good App,3
2021,His good,5
2021,First bank my bank you first,5
2021,I'm not happy with this app my password can not come up and i can't change it why is too bad i forget password,2
2021,It's rubbish. Absolutely rubbish. I've tried logging in all day and i keep getting a stupid response on why i can't log in. Try to work on your app. Most transactions are not even displayed on the transaction history 🤮,1
2021,Very reliable and fast,5
2021,Very nice and okay,5
2021,How can I use ds App to transfer,3
2021,Fairly good,3
2021,Powerful app,4
2021,Please am a first timer.How do I transact with otp again after the first attempt,3
2021,"Not able to use the app since the last update, crashing anytime I wanna login, app has stopped error message always.",1
2021,This app is too slow... They should work more on the speed of the app and data usage,3
2021,Great,5
2021,It's a simple and Functional app,5
2021,Very good,5
2021,App not workung,1
2021,Good app,4
2021,"Since one week now this App have remained unoperational as what I'v been seeing is ""unfortunatly firstmonie has stopped""",5
2021,Easy to use the app,4
2021,Your network is not cooperating,3
2021,My phone keeps hanging each time I try to open the app and this started immediately I updated. You guys should do away with this update entirely. Can't even make a transaction without getting an error message.,1
2021,It's totally bad since the day I update the new version please it's only showing white for more than 1 hour before it will open then it continues misbehaving I give zero Star ⭐ you should update the old version please it's more far better,1
2021,Very good nd effective,5
2021,Since I downloaded this latest version I can't open it. All attempt to contact firstmobile via email have yielded no result. Please kindly do something about it.,2
2021,Good and fast I love it,1
2021,"Since i updated this app, i have been haviñg challenges to use it, when i put my pin it will take me back to start again, pls this is frustrating i need help.",1
2021,The update working and solved my frequently visit to pos.,4
2021,I have 2 accounts with 1st bank but I can't use both on the app. Please help,3
2021,"I regretted updating my App. Since I upgraded this App, I have been finding it difficult to log into my account. I will only log in once and they next time I try; my phone will cease to work, then go into re-booting mode which would stay till the battery runs down. Because of that; I have switched to another bank to avoid missing on my business which the App helps me to check transitions phone is Tecno cx Air.",1
2021,"Nice, but ever since the last update, I keep accepting terms and conditions before I can login, why not make the terms and conditions pop up only on first time use after installation?",4
2021,I can't download or share my transaction receipt after a transaction.,1
2021,Its vary difficult to use. It goes off immediatly i sign in my firstmobile app,1
2021,In fact I don't know what to say .Ian totally disappointed loading first bank app,1
2021,I am not available to register,1
2021,Updated App refuses to open. It shuts down immediately I input my login code,1
2021,Faster.,1
2021,Your new update is a big problem. Too difficult to download. Up till now I cannot download it.,1
2021,always showing Not Connecting After taking my Details it was ok Until Today,1
2021,It is wonderful and I love it.,5
2021,First of all...,5
2021,Good,1
2021,Very easy and fast,1
2021,After updating it stopped working!,3
2021,So sweet,5
2021,"First mobile is awesome but I find it difficult to access my chiild account on the app why, i'm the signatory to the account and the alert carry my mobile number.",5
2021,my first mobile cant load,3
2021,Nice one,5
2021,Nice,1
2021,I can't create virtual card. I got to the option to choose an account but none of the accounts came up,1
2021,The apps has refused to install,4
2021,I rated it this low because of the poor beneficiary management. For years now i have been unable to save beneficiaries and it has caused me a lot of pain. The app keep requesting for security questions and even when i provide the right answer it still wouldn't work. I just updated to the latest version and still d same problem. I decided to reset my security questions to get OTP is now anoda wahala. This is the worst banking app in Nigeria. For real. U guys should do something.,1
2021,I change my phone and reinstall the app on my new phone ever since am not able to activate it because the pop-up message is always device not found to receive otp. This is frustrating. Am no t able to do transactions,2
2021,Am new hear. I wanted to open an account and I fill the necessary information except email. And there is no space provided for that. Please I need help here. Thanks.,3
2021,It's okay and user friendly,3
2021,This App is great,4
2021,Anayo,5
2021,Good,5
2021,Nice,5
2021,Lopato,5
2021,My bank,4
2021,Good network every time,5
2021,It is malfunctioning. There is need for improvement. Thank you.,1
2021,First banks is the best bank ever,4
2021,So nice,5
2021,"Terrible and disappointed,always having issues of getting online,try to update same problem! This is not good for a business at all,very discouraging",1
2021,Good and reliable,5
2021,Easy app,5
2021,Why does the updated version of this app keep insisting I need to do one or two transactions with otp before I can use the app after accepting my mpin? Its quite frustrating. Please review and make amends to this version of the app.,2
2021,"Since i updated the app, it stopped working on my phone,",1
2021,"I updated my firstmobile app yesterday but since then, app no longer open again talk less of performing transaction, urgent action should be taken within.",1
2021,Good,5
2021,Awesome,5
2021,If there was no star I would have rated this app with no star... Very useless. Moving away until you fix your wahala with dormancy check failing. Can't make a single transfer since I updated the mtchewwwwwwww,1
2021,Great,5
2021,Nice app,5
2021,"Very rubbish application, To do simplest things on it is frustrating and with the recent update, getting statement of account is impossible.",1
2021,Please Review the update,1
2021,"This App is the worst mobile banking app I have used. In 2021 you cant download ur statement like every normal bank, your beneficiaries and history will suddenly disappear. I think your I.T team should be fired. Its a shame if they see all these comments and they do nothing.",1
2021,I am unable to transfer money since last week sent an e mail no response whats happening guess i have to withdraw all my money from you bank to another bank since your bank is not answering me. Too bad.,1
2021,Lovely and effective,5
2021,Wow! So lovely,4
2021,"New Update crashing, fix fast. I updated, app keeps crashing with ""Unfortunately firstbank app has stopped"" immediately after inputting login pin. I have deleted and installed again, same issue.",1
2021,Alhassan,2
2021,Excellent,5
2021,"Could be better... Why can't I generate a receipt for a transaction I did the previous day? One should be able to generate receipts anytime. Also, there should be an option to send statement of account to my email.",3
2021,The app is useful,4
2021,"since L updated this app,it doesn't open again,fix this app asap",3
2021,I love the app,5
2021,Good app,5
2021,"I recharge from my first bank account ,to my other line ,your bank debit me but ,I did see my card ,& your bank always do that please refund my money back Abeg .",3
2021,"The app is very bad, each time i try to open it my phone goes off",1
2021,Ever since I updated the app I Can't screenshot from the app I can't download from history Too bad,1
2021,It's very active app,4
2021,Its fun to use and u can use it to track your money,5
2021,Keep it up. You can do better,5
2021,"The app does not lag, has a good interface. The developers need to add the option to generate receipts for past transactions.",5
2021,Fantastic,5
2021,"Omo ur network is disappointing And sometimes the debit alerts confuses me My balance is 47000 and I withdraw 2000, how come my remaining balance is 37000 I want to check my account balance yet no network It's tiring I swear",2
2021,My app is not opening after update...pls o,1
2021,"The service delivery is very poor, even when an email is sent, nothing is done. The essence of online banking is to reduce the need to go to the bank for some transactions but this has not done that, you need to do better. A lot of people complained about this but that has been ignorned.",1
2021,Nice but i can't save numbers in the app due to question and answer before i can save number which is not necessary. Pls cancel that feature so i can can save acct numbers,3
2021,After update my firstbank app i can't open it again.,2
2021,"Wonderful App, I love it, It took me for like a month for me to get used to this Brilliant App. 🤗🤗🤗🤗🤗 Am loving it........",4
2021,Makes banking easy,5
2021,Good,4
2021,Smart boy,5
2021,"I can't find anywhere to request for bank statement, why????",1
2021,My app refused to open,1
2021,Dis update is d worst ever. Always disappointing and frustrating update...,5
2021,Why can't I download it without deleting my app,1
2021,"My app is not working well, some of the events in the app are not accessing due to the some issues. Please check the app carefully and fixe it. Thanks",2
2021,"I just updated this app, but have not been able to open it I am stranded and disappointed. Please you me to the old version, this unbeatable",1
2021,"I was enkoying the App until immediately I updated the app i couldn't use it again, I downloaded it on my other phone and once I updated again same thing.....first bank need to do better.....",1
2021,I updated my application yesterday and when I tried opening it...it won't open it will show a white blank background and go back to my home screen...,1
2021,Brilliance,5
2021,Fair,4
2021,The ultimate bank,1
2021,Very bad and worst update,1
2021,Dey freez my acc i don't know why,5
2021,I'm having difficulties in downloading the app,1
2021,Can make transfers to other banks. Very annoying.,1
2021,Good,5
2021,This app is not working fine and too slow,1
2021,I like it,5
2021,I have tried to download this app for good 4 times and its not working out. Am so disappointed.,1
2021,I cant get my statement of account through the App.,3
2021,"What is happening to this app, after I updated my app, the app can't even open again. What kind of disappointment is this ?",1
2021,U can screenshot now,4
2021,I'm fine with the service,4
2021,Perfect,5
2021,Very easy to use..but I don't know how to merge my other account to this one on my App,4
2021,The app can not generate statement of account. This is very bad at this times of technology and reconciling of business transactions,1
2021,If I lost my card how do I disable it from the app??,4
2021,"I recharge through my account you debited me and no credit , am tired of useing dis bank always u guys are fun of do that",1
2021,Very good,5
2021,"Hello, since like two months now, I've not doing transfer as easy as it was. The network as been some how to that extent that if needed to do any transfer, I will need try over and over again even for like a week and at times, when it's successful, there will be no receipt to show for. Note: I have been using this app for long and it wasn't like that, but of a sudden, it started. Especially when it comes to sending a token to stanbic, even the transfer I did last to UBA wasn't successful on app Alert claimeclaimed it was. Yet no receipt .....",1
2021,Inability to regenerate transaction receipts for older transactions is frustrating. One should be able to generate receipt for any transactions tapped in the transaction history. You guys in the IT need to work on. Take cue from other banks mobile app.,1
2021,Difficulty in loading first mobile app data consent form in my Android phone.,2
2021,Good one,5
2021,Nice,4
2021,I try to open the app after this upgrade it those did not open again .and also i cant transfer money to another account,1
2021,"After updating this app, it's work on my phone again",1
2021,Updated the app and it takes a longer time for it to come up.,2
2021,Lovely,4
2021,Great 👍,5
2021,Honestly I am really angry at the moment because first bank is keeping my money Someone transferred money to me and I am yet to receive it please do something about it and I cannot access my mobile banking app and first monie password is not working and it is the correct password. Please do something now.................,1
2021,"I have been trying to register for the past 5 days so as to get my blance and make transfers. But OTP has made things difficult for me. It says, it has sent. And I have not seen anything!!! That is 419! Leave otp out registration untill one wants to make transfers. Registration should be made easy. Very useless app. It is horrible!! I cannot get my credit balance and make payments/transfer. It is embarrassing!!! It is better it is removed from Google Store.",1
2021,It is failing,5
2021,Great app and user friendly.,5
2021,I don't understand what is happening to my first bank App again. After i updated it this morning and i tried to open it but my app is not open again. Thank you.,5
2021,I have been deactivated from the app,1
2021,Fantabulous App....coolest Banking App ever,5
2021,Ever since I upgraded the app I have not been able to use it. Once I open the app and I input my app password the app immediately shutdown itself. I have tried this more than 100 times it is still the same. I am fed up. I regretted the day I upgraded the app,1
2021,Super,5
2021,I just love this app well done,5
2021,Bad,5
2021,Good application but credit accounts should be given room for transfer and transaction for account holders to reduce stress of going to the bank or POS,5
2021,Excellent,5
2021,Good experience,5
2021,Pls i want to know why i can't download a complete bank statement fyom this app unlike other banks app.,1
2021,"This new update is almost making me cry. Terrible too many bugs. I have to accept terms every time I log in, on log in I get to quick error messages, sometimes after transfer I get a session timed out. Come on guys.",1
2021,Beautiful and super easy to use,5
2021,Firstbank is trully the first in all things. Smart and reliable.,5
2021,Good product to the core.,5
2021,Nice app,4
2021,Nice one,5
2021,The date on the app under the statement or history don't correspond to the actual date.....,2
2021,Finding difficult to deloard,5
2021,Thumb's up to this mobile app.,5
2021,"Wow,this app is really cool ,i like its security ,it really impressed me ,firstbank is the best",5
2021,this app is taking forever to open,1
2021,I changed my phone and want to access my app on the other phone but it's telling me device not found. Don't know what to do I'm frustrated,5
2021,This app is not working,1
2021,Very poor,1
2021,I am driver,5
2021,"Why this app is not good, you can't download a new one and create another mobile app",1
2021,Yes i need it,1
2021,The app has been serving me nicely but when the formal card damaged and I collected another card. Now to use the new card number.. Is saying Card not verify. This is frustrating,2
2021,I love it,5
2021,"It not opening keeps showing lost internet connection, error, try again later",1
2021,Firstmobile is fast and efficient,5
2021,Lovely app but the recent error message I don't understand.please remove ads,4
2021,This app is rubbish after the last update.,1
2021,Great,5
2021,Installing the app is hard,1
2021,"How can I revert to the previous version, this recent one is the worst of all, it's freezing far to long, it is not smart, I can't even do any transaction, plss do something about this app, previous app is better, I regret updating it, so frustrating",1
2021,"What a bad experience, I thought after the update things will get better but instead it went worse",1
2021,This App Is Useless How can I try to Login To my Account at a crucial Time and it is telling me an Error Occured So if i was trying to save a life thats how someone would Die Because of First Bank App Make this App Better and Take 5 stars,1
2021,Really disappointed on this update. It keeps on showing error message. I can't even register for the online banking. I am just stranded. And can't go to near firstbank branch because i am not in Nigeria😖😭😭,1
2021,Am so vexed with this app. How it keeps saying error just because it hasn't been updated. This always happens at the dying minutes that you need it. So fustrating,1
2021,Just now... they will tell warning and error🙄 first bank is just behaving like ecobank,1
2021,"I've been enjoying this app till I downloaded the latest update. Now, I can't even login. Cleared cache, cleared all the data, still nothing. App is basically useless right now. Is it a crime to update apps again?",1
2021,I'm,5
2021,The app is nice until recent update. It became slow and it really pissed me off.,2
2021,Well,5
2021,"I love the updated version of firstmobile. I can view more transaction history. I don't have to type my phone number all the time I want to top up, the system has the ability to remember frequent transactions including bills, transfer and recharge card purchases.",5
2021,Cool,5
2021,I really like this app. Easy to use and response time is minimal...i hope it stays that way.,5
2021,"Good, really good",5
2021,Very good,5
2021,This app is very very good I loved it it works faster,5
2021,It really fast in doing transfer Am begining to love this app Just continue the good work 😊,5
2021,It has been good,5
2021,Best app It amazing Easy to work and transfer,5
2021,"Keep stealing from me in the name of sis charges. How can I have consumed 400 for sms in a month. The next pattern is debiting someone when he withdraws from the ATM so that he won't know. You people and access bank are thrives. You will keep money in your account and next time you go there, you can't find. You people will be debiting the person accr and use some grammar to explain it. Weldone and am done with you people. I only clicked on one star so the the world can see this truth",1
2021,Good,5
2021,Best,5
2021,I'm trying to login the app is telling me I have reached the limit. Can you please help me out?,5
2021,"Apart from providing me with statements, this app has never actually completed any of my transactions, ever! It keeps saying the transaction would be verified, but it never gets verified, ever! It's such a waste of time that I only use it to check my balance.",1
2021,Excellent one,4
2021,Nice and user friendly,5
2021,It was more than my expectations I love it 💯,5
2021,"Since I update the app I am unable to use it again, when I put my mpin the app will close",1
2021,"Not bad, I think there's need for more upgrade like notifications and better loan services.",4
2021,Excellent App,5
2021,This app should be eliminated from the play store. Instead of making things easier they get worst. I regret downloading this app.,1
2021,"I have put in my OTP nd card number but there was no space to choose my mpin, next they said I should login with my mpin, something i never created. And I can't use the app cus of it. Developers pls attend to this complain",2
2021,The app is too slow after I updated it,1
2021,Best app so far,5
2021,Best app ever,5
2021,Absolutely useless when it comes to proof. Inability to take screenshots. The app doesn't even give a solution by generating receipts when you need them. How do you prove you sent something to someone of you can't screenshot your bank statement or balance?,2
2021,Exceptionally good app but pls let's us be able to track at least 3 months account records from this app..It would really be nice if you extend this feature with the next update..I'm appreciative..,5
2021,I can't log in...When I put my pin it will write invalid pin,1
2021,The app is still not opening since the last update. Resolve this for Nigerians in diaspora cuz there is no way to visit first bank with my device. Update or fix this pls.,1
2021,"IT IS STILL THE SAME PROBLEM! GO, FIX IT! Your Newly Updated FirstMobile App isn't opening my mPIN not to talk of doing any transaction. Kindly sort it out NOW! 'cause I'm not even the only person complaining about that same issue of your Newly Updated FirstMobile App. Please FIX it NOW! or I go for another bank mobile app to start using.",1
2021,First and the best in terms of banking,5
2021,Perfect,5
2021,The app doesn't process history search. It always displays current data transaction. It's very bad. One cant search for previous days transactions,1
2021,"I updated this app 5 days ago. Since then it has refuse to open. Once I click on it, it just drop without opening. What can I do to have this resolve? I really need to use the app.",1
2021,The App refused to launch in my mobile phone,1
2021,First bank why am i unable to use this app please. I just updated and i cant access my money. Whats the problem,1
2021,I am not having access to my account on the platform,5
2021,"My atm card has been stolen,can i use this app to disable my atm?",5
2021,Since the recent update my phone keeps rebooting any time I try to use the app which is frustrating and annoying .. Pls fix it,1
2021,Satisfactory. Better than most apps,4
2021,Good mobile banking app delivers in a super speed (flash).The application functions well.. Buh add jus add a little improvement so I can be able to reset security questions,5
2021,"It's a good app but you guys should include option of statement of account download like other banks do, must we go to any of your branch before we can get our statement of account..that's stress!",2
2021,Best regards,5
2021,"Am not much satifile with the services of this app like other any bank you transfer to any where in the world from there app, but i can't do that here.please help me with that issue",2
2021,Very helpful but would love situation where i can print my bank statements instantly from it.cool,4
2021,Good,5
2021,Great,5
2021,"Why cant i download or screenshot my statement?? I mean, its mine right??? Please work in that",3
2021,Good,2
2021,"Ever since the recent update, my phone keeps freezing anytime I open the app, it's getting me annoyed.... Make another update & fix this quick, I'm finding it difficult to male a transaction",2
2021,"Cumbersome ways to save benefisiary. Do you want to save benefisiary? Yes/No. If yes, then the app should save automatically.",4
2021,"I have this app on my Samsung tab E but cuz of space I can't explain how the app disappeared on my tab, I tried to re downloads the app the app still asked for my atm number",1
2021,Can't screenshot anything at all not even successful transactions,3
2021,What's it with not been able to make transaction after updating the app....it is not fair and very disappointing,1
2021,"Perfectly built. Robust, flexible and sexy!!! Can you include dispense error complaint channel on this app for those whose work won't let them go to the banking hall physically, please ?",5
2021,Very poor version please work more on it or take it down and bring back the old version.,1
2021,"The app had been working fine for me until recently I updated it, I haven't been able to login with my password and even my finger print. It kept saying error.",4
2021,"This app will disgrace you when you need it most. Never seen a more unreliable piece of trash, aside perhaps the UBA apps. It's error message after error message. Considering dumping this bank entirely. What's the point of getting an app to reduce time wasted at the bank when the app doesn't work 9 times out of 10?",1
2021,"Since have update this app have been having issues to access my account, in fact this new version is really out of it, i can't send money to other banks except to first bank only... This new app is worse and keep driving me crazy, pls bring back the old version",1
2021,Please add function to download statement,2
2021,Fear,5
2021,"But, is not opening now oo",5
2021,"This app is very risky now since they updated it, someone can login the app in more than two phones and operate it same time compare to other bank mobile app which u can't login in more than one phone unless you do fresh register in the other phone and old one will be logout, even if it was deleted and download new .The bank should do something about this. Which means if someone has your phone which the app was deleted, the person download new one he can still use the app with the login password",1
2021,The app is good... But I'm unable to switch from one user to another. Is there any way to solve this ?,2
2021,I'm really disappointed on Firstbank even up till now you can't create a better App. I log in to do transactions suddenly it wrong transaction Pin imagine how did my transaction Pin became wrong when I use my fingerprint to secure my app.,1
2021,Since updated this app it stop opening not working. ..I can't do anything with it,1
2021,No comment,5
2021,Good,4
2021,Wow this app is so great and I love it,5
2021,I love the app very much it's very easy for me to use and faster thank you.,5
2021,"After changing my device and installing the apps, it closes abruptly immediately i input my Mpin. I cannot perform transactions , kindly rectify. Tnx",1
2021,"I just downloaded these app, intending to make use of it put it keep displaying invalid pin, please rectify as soon as possible",1
2021,Awesome,5
2021,It's nice,1
2021,Since I have be trying to activate this app always said they have deactivate this app and some of friend are using it freely what happened,4
2021,After updating the app refused to open. I thought this was supposed to make banking easier.,2
2021,Fast and easy to use. Keep on good work,5
2021,First back is the bank dat am using for long,5
2021,Good,5
2021,Simple and easy,4
2021,Good but not the best for now,4
2021,Loan,5
2021,Very good app you always lead while others follow,5
2021,Uncompareable app,3
2021,Wonderful App,5
2021,This new version is now the best. It's working perfectly. No issues.,5
2021,Best mobile app in Nigeria,5
2021,I love the app any day anytime. Is a life saver for busy people to be able to tend to urgent financial needs,5
2021,"The previous version was very stable and fast compared to this update (it crashes every time I tried opening it). It's not an easy task, i know but you have to work on that. Five star should be in place but until then, a three star would suffice. Thank you.",3
2021,We are only restricted to viewing mini statement. Pls try and include full statement to the app. Thank you,3
2021,For now good.,4
2021,Nice app i real like it,1
2021,Cool app,5
2021,Ak,3
2021,"For the past 3 days, whenever i attempt to open or launch the app, it simply shuts down. Please, advice on the way out",2
2021,Awesome it makes transaction easier,5
2021,Love it,5
2021,One of the best out there 👌,5
2021,Quite Good.,5
2021,This app is wack.... Showing me this user has be deactivated nd its annoying,1
2021,Is good and very fast in transactions,5
2021,Pls add a feature for us to be getting our statement of account thanks,3
2021,Asking me for mPIN login which I did not understand,1
2021,"This app is still not working, show unfortunately firstmobile has stopped when signing in to the app. This started after I did update. This app is currently frustrating.",1
2021,Exemptional,5
2021,"I updated my app yesterday and since then I can't recharge or transfer through it, whenever I try to transfer or recharge once I click on debit account space the app will be b",1
2021,First mobile app is truly the number one banking app in naija,4
2021,This update can't allow me launch the app again. Even the current one now,1
2021,Its pretty cool,5
2021,"I updated my app from the Android Playstore this morning. Since then I have not been able to use it. When I tap on it to open, it attempts to load but intermittently closes without getting to the log-in interface. Then I uninstalled and reinstalled. It loaded to the login interface but then closes after typing in my login password. I am using Techno Droipad 7c Pro with Android Version 5.1 PLEASE, I NEED TO GET MY APP RUNNING. WHAT DO I HAVE TO DO?",1
2021,Very good app,5
2021,"The new update has been terrible. I nearly regret the updating,can't operate on it,and has made me to lost a lot of transactions. First Bank Plc must compensate this.",1
2021,"Good app,fast",5
2021,Gud,4
2021,Very nice app,4
2021,Good app,5
2021,Love this app,5
2021,🤦,1
2021,Good apps i de enjoy it.,4
2021,No email space provided but keep on asking of it.🙄,1
2021,"This app need more features, like requesting for statements.",1
2021,i can't make a transfer with my first bank app it keeps asking me to choose account to debit from but whould not show any option you guys should do something about it and fast,1
2021,"Please, add the feature that will make one to have access to full transaction statement and enable download and share. I have had difficulty accessing statement of account and going to banking hall is not funny this days. Please ease our stress.",3
2021,"It's great but i can't change my phone number for receiving alerts... And it keeps telling me, connection problem Even when i have good network",3
2021,The new update really is the real deal,5
2021,Great!,5
2021,I can't remove a particular account. Even when I uninstall it still shows a particle account please fix this,2
2021,The app is okay but it gives this option of account to debit from but doesn't show my account number..... It's so infuriating,1
2021,Very convenient and easy to operate. It's great.,5
2021,It keeps saying that invalid pin,1
2021,i like it to use online banking,5
2021,The app is still not working. I have tried updating but nothing seems to be working. Please i need a help,1
2021,Am not able to access the application,1
2021,It was good and fantastic but we experience problems in account opening,5
2021,Its okay,4
2021,So poor you cannot transfer money,2
2021,I'm unable to download the app. I don't know why? Just written pending,1
2021,Good,5
2021,Cool,5
2021,"I can't control my debit card on the app anymore, please fix that as soon as possible",1
2021,I can't save my transfer receipt and I can't take screenshots,1
2021,My app has refused to open since the upgrade and nothing has been done about it. And I need to use it urgently. I've reached out to the email address provided but nothing has been done.,1
2021,I can't download this app why,1
2021,WHAT'S GOING ON? I LIVE IN SOUTH AFRICA. AFTER UPDATING MY FIRST MOBILE APP. IT HAS BEEN CRASHING SHOWJNG ERROR NOTIFICATION. DON'T KNOW WHAT TO DO CAN I REDOWBLOAD ON ANOTHER PHONE AND LOG IN. WILL IT WORK THAT EVEN IF MY ATM CARD HAS EXPIRED? IT'S A DIASPORA ACCOUNT The app was working very cool before now.,3
2021,"Since my most recent update, i cant access dis app anymore. I regret doing the update bcos it was working b4 now.",1
2021,"I can't download, share or screen shot the receipt of transferred fund made. It made a mess of the whole transtraction. I had to result to t3xt message editing for a transtraction. It should be getting better and not worse.",1
2021,"I'm so disappointed ever since I updated this app my debit card has been disabled, I can't use the card to do any transaction both on ATM and POS. And all my efforts to make use of card service on the app with just lead to the closure of the app without any response. I have placed calls through to your helpline yet there is no solution. Please kindly find solution to this or let go back to the old version.",2
2021,Nice,5
2021,I just update the firstmoble app but it can't open i don't know why before i updated the app is working very fine just now i did the update every thing change and am not happy with it please do something about the app this is the name of my phone am using ZTE C880S_186,1
2021,"I've been using this app for more than 6years and still, you guys don't see the need to include option to download transaction statements like other banks and I see no reason while you guys hide the account number and time (hours and mins) i sent money to whenever I go back to check using the app...it also suck that I've been trying every month to refill my spectranet account and it never goes through",1
2021,I think the option to assess Statement of Account and print out same should be an added value on this app!,4
2021,I need it to clear and fasten,5
2021,Its awesome,5
2021,This app is the worst banking app I've ever used,1
2021,Having issues but am managing it like that . The issue is each time i try to log on to the debit card turning on or turning it malfunctions and closes automatically. What exactly is the problem,2
2021,Currently the app keeps closing when i log on to debit card options when i try to off it or put it on back,1
2021,"Please what sort of upgrade have you done you have spoilt the app entirely I can't even login it vanishes and never opened, the upgrade is useless.. Pls fix the issue.",1
2021,Hmm. Good,5
2021,I love it,5
2021,Very slow. The new update app is alway hang when i want to login ..can you help us reupdate it..,5
2021,Good,4
2021,Nice app,4
2021,"I'm enjoying the service until last 2 days ago when I was asked to update ,since then it just keeps pending and is no longer downloading again. Uninstalled and re Install the problem still the same ""PENDING"". I'm tired pls help me fix it.",2
2021,I heard it's great.,3
2021,The best banking app ever.,5
2021,It very good,4
2021,"The old version is better. This new version is slow, transfer is difficult to process.",1
2021,Good !,3
2021,Very easy to operate,5
2021,"The apps works perfectly until I updated it, crashes every single time, terrible, please fix.",1
2021,Easy and user friendly,4
2021,"Before my update the app was working perfectly fine for me, but since I upgraded the app I have not been able to use it for anything, please review it",1
2021,Good,5
2021,Very good,5
2021,Its crashes on my device,1
2021,Good,5
2021,Good app,5
2021,"nah God will punish you people, fist bank is a big thief bank.. God punish you to death. smhhhhhhhhhhhhhhhhhhhhh",1
2021,Greatest,5
2021,Can't open,1
2021,Ur network is f9 the worst I've ever seen,1
2021,"Update on 01/08/2021: The recent update keeps crashing and I can't get in anymore. Before I updated it, it was working fine except that getting accurate transactions history was still a struggle even after defining the date range. Please look into this.",1
2021,Very good and interesting app,5
2021,"Excellent, the best financial mobile app",5
2021,This app is super cool,5
2021,Very poor,1
2021,Awesome App.,4
2021,"I updated this app just now, but if I open it, the app crash and sometime freeze. Please I want my old version back, I hate the update and I do wanna do it now 😭😭😭",1
2021,"Unable to verify card it said please fix it, after reset I had to retry it and even updated the app",1
2021,Last update was okay. Let us see how this one does.,4
2021,One of the best finance App,5
2021,Superb!!!,5
2021,Goood,5
2021,I can't logout from the previous phone I used. Why?,2
2021,Ok,5
2021,I really appreciate with this app is very easy to use with it,5
2021,Just updated and it keeps showing unexpected error when I try to login.,1
2021,satisfactory,5
2021,Good,5
2021,Excellent,5
2021,Having problem in loging in I'm tired of using it 😫,5
2021,"I think the recent update has spoit the whole experience, I can't use this app anymore, always showing error. Please fix this issue ASAP.",1
2021,The llog in page looks very attractive but I have not been able to login since this upgrade was done,2
2021,"Keeps Giving Me An Error message each time I try to login, That's so Annoying. If you don't fix this I will have to open an account With Another bank and Transfer All My Money To That New Account Through ATM.",1
2021,The app is not working. What is going on? Fix this app ASAP!,3
2021,"It's a nice app it responds fast and is easy to use but recently I'm unable to open the app, it's keeps showing an error message when i try to login",4
2021,Truly the best bank app,5
2021,"After downloading this updated app, fear gripped me. I thought i was being phished. If this update is really from FirstBank, please bring back the older version.",1
2021,I just updated my app and i can't access it anymore. I need to run transactions now and its not responding. Please fix it now please.,3
2021,Excellent,5
2021,Simple to use,5
2021,Easy to use app.,5
2021,Lovely App,5
2021,Best mobile banking app ever,5
2021,Great app. User friendly.,5
2021,Very okay,5
2021,"Best Bank App in Nigeria but I don't like the process of saving Beneficiary. If I make a transfer I should be able to just save the beneficiary, no need for security questions.",5
2021,Good,5
2021,Reliable.,5
2021,Dificulty for the past three months now.,5
2021,"I love the interface, very user friendly app.",5
2021,I can't open my app,3
2021,Totally disgusting,1
2021,"It has been a frustrating experience trying to make a transfer using the App. It was an excellent app but at present It's not working any more. Am unable to login it keeps giving ""an error has occurred, try again later"". Please kindly resolve the problem.",1
2021,Ew,2
2021,Stops Everytime,1
2021,"The app is very bad,it keeps going off any time i try logging in...pleaze improve on the app",1
2021,This is a world class finance app so far... I love it,5
2021,Please help me to install the app,5
2021,I must to use it,2
2021,Excellent bank but they did not for the first time in my banking with them give me PTA this year for my travel,5
2021,Great app,5
2021,"Learning make parfet,",5
2021,Perfect,5
2021,Its nice,5
2021,"Since the last update of 28/07 2021 , i have not been able to use the app, it does not open",1
2021,O o ook oo999ooo oooo p poo 9œ9oo koiks KK poop in oooo oo,2
2021,I regret updating my mobile app as this particular update glitches at almost every chance it gets...Fix it and release a more stable update,1
2021,Thiis is very frustrating. I cannot do anything after upgrading.,1
2021,"I recently updated this app few minutes ago now i can't access it again it was working perfectly before the update, Please kindly look into this",2
2021,Awesome,5
2021,Nice,1
2021,I love this app,5
2021,This is the best bank app I have ever seen or used,5
2021,"I can't transfer from my mobile app, it refuse showing account to select from. what can I do please",2
2021,Nice.,5
2021,The app is very easier to Operate and get your information done without delay. It is very good to make use of the app especially for transfer it fast and can download your receipt for evidence purpose. And please help us work on the loan approval ones the outstanding is been paid then another one should be granted without delay. First Bank is the best.,5
2021,Good and GREAT,5
2021,Good,5
2021,"Ever since i updated the App, if I try logging in the app will crash",1
2021,I can't select an account when trying to make transfer.,1
2021,Nice,5
2021,There should be a way to view your BVN in the app.,3
2021,Fantastic,5
2021,You First,5
2021,Best of the best.,5
2021,I changed my card but the bank is not validated on my app and the old card is still there I can't use it with my app,1
2021,Very Goo,5
2021,Good,3
2021,It very easy to us,3
2021,Good to use,5
2021,"Since i updated the app today 28/07/2021, it crashes immediately you log in!!!....you guy should fix up!",1
2021,I love first bank so much it is so reliable even their virtual men pepole should should try it out,5
2021,"Since the last update, the app is shutting itself immediately after signin. I couldn't do any transaction",2
2021,This is the worst,1
2021,"Please note that your recent update has stopped card services from working with error ""Request processing error"" Please fix this as I can't use my debit card currently because it's disabled",4
2021,Bad,1
2021,Working well before now but update is failing,4
2021,Ld,2
2021,Many errors during transfer to beneficiaries.. funds later transferred for the number of times the errors came up even after it said not successful.,1
2021,Fantastic app with easy options.,4
2021,Enjoyable and reliable,5
2021,This ia the best banking app in Nigeria,5
2021,Best app ever,5
2021,Good and great,5
2021,After downloading the app it cant launch or open,5
2021,"Here is the most fantastic, value-oriented and user friendly banking mobile application you will ever find in Africa. I have been using FirstMobile for almost a decade. It is ever dynamic, consumer-tailored, attractively interfaced and a lot more waiting for customers and non-customers to explore.",5
2021,Fantastic app. Well done First Bank,5
2021,"I just updated my first bank app right now and I can't make use of it, it keeps on writing connection failed, before I made the update I was able to use it, I just made the update some minutes ago, now I can't access my firstbank mobile app anymore",2
2021,Excellent,5
2021,Excellent,5
2021,Best Mobil app so far and so good.,5
2021,My data should keep safe and not to expose my account to any person. I want it to be safe and secure. Thank you,5
2021,"Card control page is not working. It shuts down the app when you are trying to enable or disable the POS, Online and ATM functions on your card. Work on it Asap",2
2021,Can't do online transaction,3
2021,Nice app and Bank but you guys need to Improve on bank charges,5
2021,Very poor,5
2021,It is wonderfull,5
2021,Its fast and reliable,3
2021,Love this app,5
2021,Delay,4
2021,Satisfied performance,4
2021,excellent,5
2021,Very good,5
2021,Working the way it should,4
2021,Debit card control functions is not working . Keep saying processing Error. Pls work on this asap,4
2021,I'm having issues with getting statements of previous days and months with this app. There's option to choose date but it will still bring out the recent transactions,2
2021,I can't access the select account page. This is an error that needs to be rectified. Now i can't transfer out because I can't access the select account.,1
2021,I can't even register,1
2021,"the app is horrible. it keeps saying connection error. First Bank as a whole is horrible. they have the worst network, customer service and overall service infact. Update- the virtual card is the most useless thing I've ever paid for. I can't seem to use it to pay for anything. What a scam!",1
2021,It's awesome,5
2021,For 3 months now i can't access my account on the app.,2
2021,Wow its good,5
2021,Just too bad,1
2021,WARNING!FIRST BANK CUSTOMERS.DO NOT ACCEPT TRANSFERS IN YOUR BUSINESS DEALINGS.THE STAFF DO COLLIDE WITH FRAUDSTERS.THEY WILL REMOVE THE MONEY BACK THEY WILL SAY IT WAS ERRONEOUSLY PAID TO YOUR ACCOUNT AND MISCREDITED.EFFORT TO GET YOUR MONEY BACK WOULD BE FUTILE &THE SENDER WOULD HAVE GONE WITH YOUR WARES OR GOODS.IF YOU ARE SELLING CARS DO NOT ACCEPT TRANSFERS INTO FIRST BANK BECAUSE YOU WOULD GET THE ALERT BUT MONEY WOULD BE REMOVED BACK AFTER THE SENDER HAS CARTED A WAY YOUR PRODUCT.,1
2021,"Since friday, this app has been giving me a processing error message. Disappointing",1
2021,Why is it that whenever I want to use your app it must have one issue or the other? At least inform us when a downtime would occur instead of letting us randomly run into these issues. It really is quite daft.,2
2021,the card service option is not working I get Request processing error anytime I click on debit card,1
2021,Great app but misbehaves atimes,5
2021,App hasnt been functional for days,1
2021,"Card service isn't responding, it crashes before activation.",1
2021,App so amazing,5
2021,Nice app but was very hard for me to install on my phond,5
2021,Great...,3
2021,"I give this app only one star,my name is onorofe jerry and i have a salary account but the app doesn't allow me to borrow,honestly first bank is not trying with this app",1
2021,"The previous app looked old fashioned but delivered whenever I transferred. This one is so annoying that after you had punched in your Transaction PIN, it takes you to an OTP that almost never comes thereby frustrating quick transaction. Very poor",1
2021,Nice and,5
2021,"Please,am not receiving alert again.",5
2021,"Please reactivate my ussd transaction, No longer recharging & transfer, Sir.",3
2021,Kayoi,5
2021,"I just love it, easy access to my account anywhere and has an excellent security",5
2021,Excellent,1
2021,We ok for the moment so ok for the moment for July 4th time I will be there at the same time that works for you and t,1
2021,Ofozor,5
2021,it's okay for a a first generation bank in Nigeria. The app is so useful during the long break afforded by the continued lockdown situation.,4
2021,Effective and efficient app,1
2021,Great and interesting.,1
2021,I like it,5
2021,Great appreciation,5
2021,Ok,5
2021,It's awesome!,5
2021,"The application is very ok, but it's somehow problematic at beginning but after you transact twice using the OTP, you are good to go. Visit any first bank nearest to you help you out in case you are having problem with it.",5
2021,I reliable and workable app the best,4
2021,Good,3
2021,"Good App,very easy",4
2021,Best banking app ever,5
2021,Very Efficient,5
2021,"Since yesterday 24/07/2021, you can't access the debit card control page. Can't choose maybe to allow only for ATMs or pos or for online purchases, you click on it the app crashes and shuts off. Work on it asap, card control is a very important function many people use on the app. This shouldn't be happening with a bank as big as firstbank",1
2021,"Everything thing about this bank and app, is so disgusting 😭why on earth will you just deduct money all of a suddenly, is like the first bank people are mad internationally, if you don't refund my money back, you will think is more than the amount you deduct ni",2
2021,Always improving!,5
2021,Nice app,5
2021,Makes transactions easier.,5
2021,How can I recover my otp,5
2021,Very fine and comfortable,5
2021,"The app is upgraded on iPhone but not android, i use s7 edge. I wonder why.",4
2021,Awesome app. Easy to use and very reliable,5
2021,Cool,5
2021,"Even after inserting account number for transfers, first app still shows ""insert account details"" very poor app",1
2021,I couldn't even select the bank to deduct money from. This bank must be mad for making such a wacky mobil app.,1
2021,I love this,5
2021,Got it,5
2021,Nice app,5
2021,"Am really finding it so difficult to activate this app on ds phone and log in for 3 weeks now, it just keeps telling me that unfortunately firstmobile is not working. I cant even open the page to register or activate it on my device, this is terrible and so annoying. Please do something fast about it. Just wasted my data.",1
2021,I am unable to log into my account,1
2021,Excellent,5
2021,Good,4
2021,"Very easy to use and it has security inbuilt levels that protect your account. Moreso, I can access my account anywhere in the world and still perform normal transactions. Though needs an improvement on the user interface. Like generating statement.",5
2021,"I forgot my mpin and I tried reset but I can't, I even went to the bank I was told nothing can be done about it. Please help me",1
2021,"I wanted to download first bank app on my phone but is not downloading, what's going on first bank.",5
2021,I love this app,5
2021,Good,5
2021,Excellent,5
2021,"Please I don't like this app it is frustrating me,need to make a transfer to fetch account is a problem ,the old app works better abeg",2
2021,"Why is firstbank App still remain Analog when it comes to getting statement of account you'll need to visit their office,pick number,be on que,que again inside? while you can solve almost your problem in other banks app.",1
2021,"The worst of all banking apps I used. Even from the dashboard the app is not able to show Your account when trying to transfer money. The activity for Virtual ATM is just there more like a fancy button that does nothing. How can I have a Bank App and still require to go to a branch for common transfer because I don't have ATM on it? Moreover, a Bank App that shows ads is funny. If you're creators aren't experienced enough I can help if you run out of ideas.",1
2021,Good way,5
2021,"Very fast and reliable but i cant reset ""my card services"" anytime i try to that the app will close.",4
2021,Exceptional,5
2021,"I have been using it,and have not seen any difficulty in it, especially when it comes to transfer, subscribing my phone and in keeping transaction records.",4
2021,Need a loan,5
2021,Please I'd like to know more about this app Tell me how much savings account can save ? I mean limit amount I can have in my account,1
2021,Good,5
2021,I can't receive my OTP why?,3
2021,I would have given 5 Stars but why do you still charge for transferring to another first bank account when use this app? But this does not happen with Firstmonie app,4
2021,Ex,5
2021,Excellent service and secure,5
2021,Gud,5
2021,Good,5
2021,Good to use,4
2021,I forgot my mpin and transaction pin I have been trying to reset it but it not working pls I need help.,1
2021,Its very good app,5
2021,I open an account forget my accont number now what can i do to get the number i am agande solomon. .,5
2021,Fair. It can be very slow sometimes. Good afternoon.,4
2021,Beautiful,5
2021,Love it to the core,4
2021,nice,5
2021,Gread one,5
2021,My app crashes whenever I try to turn my debit card ATM enabled error message (warning request process error) pls you guys should work on it because I can no longer use my master card because I turned it off from the app but can't turn it back up.,2
2021,The app good sha but it doesn't contains upto two account in one app.,5
2021,Mahammad mu'azu,3
2021,It was helpful to me easy downloads,5
2021,Fast and Reliable,5
2021,This is great experience. First Bank u remain the big elephant in the big market,5
2021,Awesome,5
2021,Work Perfectly and Useful,5
2021,Okay,5
2021,This is my best app so far,5
2021,Great app,5
2021,Hi i like it,5
2021,It easy It easy,5
2021,Excellent,5
2021,So faulty,1
2021,Too slow,5
2021,Great,1
2021,"Mine is working perfectly but you people have to improve on Account Statement. The statement Range is not working at all and someone can not access his or her Statement through email from App or print it out from email as PDF like my Zenith app is does, it's Annoying",3
2021,Very good and relieable,5
2021,Good,5
2021,"Dis worse app not working, I call customer care severally still d same no solution",1
2021,"Can't generate statement, limited transactions history even when one increase the range 👎👎",1
2021,The update nice and fast easy,5
2021,Improve in network access,4
2021,Good and useful,5
2021,"Wonderful, excellent",3
2021,This app is very good. Love you,5
2021,Easy to use,5
2021,Unable to access another bank other than first bank,1
2021,Excellent,5
2021,I love it,5
2021,Good luck,5
2021,Xtral good,5
2021,I cannot access my bank statement. I just keeps loading till now end.,2
2021,Useless,1
2021,Network issues. And slow,1
2021,"I'm in the app trying to make a transfer for something important but i can't select the destination bank, functionality is awful here. Fix this firstbank please!",2
2021,Very good for use,5
2021,I am unable to access into selected other bank.,5
2021,Great,5
2021,It is bad that I cannot use the money on my account since I found money in the account,1
2021,Nice app But I can't make use of airtime recharge section. Keeps telling me select biller. What does that mean?,3
2021,What is the problem I cannot transfer,1
2021,"App has been okay but for a while now it has been malfunctioning. I can't access bank options after selecting account to debit. The ""select bank"" option on the app is no longer responding",1
2021,Its cool,5
2021,Awesome,4
2021,Good,5
2021,This app is useless I just installed it to create an account but I couldn't,1
2021,Very slow in downloading,1
2021,Nice,3
2021,Well I don't know,3
2021,Very good,5
2021,Very good and easy to go through the process of transfer.,4
2021,Best app,5
2021,Extremely satisfied Always available..,5
2021,Super-user friendly!,5
2021,The best bank app ever. Slick and user-friendly plus 100% efficiency,5
2021,Best Mobile Banking App in Nigeria,5
2021,This app is excellent,5
2021,User-friendly and very robust.,5
2021,"Awesome, very convenient and very user friendly",5
2021,This is a very good app.it is good for easy transaction,4
2021,First bank mobile is always the best of all,5
2021,Very good,4
2021,I'm enjoying dis app,5
2021,Great to work,5
2021,I like app,5
2021,My name is Yahuza Umar I will like to install my what's up,1
2021,"Okay, but add Customer Care to this app to make it 5 -star. Thanks.",4
2021,I wasn't able to logout the previous account on the app and add my own,1
2021,100percent,5
2021,Perfect.,5
2021,Soooo baaaaddddd!!!! Dont instal it please. Those managing this app are jokers,1
2021,"So lovely , so lovely app",5
2021,The new update has been absolutely annoying. I can't select the account I want to transfer or recharge from.,1
2021,Useful and reliable,4
2021,"Please go back to old version this is useless after installing this version I can't log in , it keep showing error message ""unfortunately firstbank app stop working"" for more than 3 days now. 👎👎👎",1
2021,I don't like this app because it not given all my history from 2020 to update,1
2021,Nice,5
2021,"The First Mobile App is very difficult to operate!! It should be made easier to operate, this is a very difficult and bad app to operate. It refuses to list the beneficiaries of other banks!!",1
2021,😉,1
2021,Good app,5
2021,They app is good,5
2021,my FirstBank is my FirstTrust**™ ## U first##,5
2021,"Im trying to open an account on the app, but it keeps returning me to the home page when i try uploading my picture or signature....and i dont have a firat bank branch near me..the appnis my best option, so please, @firstbank what's up???????",1
2021,Good so far,3
2021,Excellent,5
2021,Good,5
2021,Make disabling account on a particular device an option in instances where the device is given to someone else or stolen.,1
2021,Very good,4
2021,I can't deposit on my Sportybet account,1
2021,May be good,4
2021,Easy to use app.,5
2021,I just registered and you people deactivated the account....why?,1
2021,It is still the best among others.,5
2021,Onyinye,1
2021,There is no option to get ur bank statement from this app anymore. Should i go and queue up at the bank for a statement i could just get from the app? U guys should please add the option to get statement. Everything else is superb.,5
2021,Very awful and useless bank always having network issue .. @since 1984 .. maybe their brains are old too .. so Evey must misbehave ... Waiting for transfer over 2 days from personal bank to my first bank account ... What if i was doing business with someone. . You are the real reason why fake transfer is happening in Nigeria,5
2021,Is the best,5
2021,Good,5
2021,Great,5
2021,I like it,5
2021,Not good,2
2021,"Simply because I changed my device I can't sign in again, kept saying maximum device reached and they are not even providing any means to work that out.",1
2021,Confusing. Its showing 3 accounts while I have just 2 accounts and I can't access the account dat has money in it,1
2021,Nice,4
2021,It is often showing error and not tranfering money.,3
2021,Work,5
2021,This app suck. Bad user interface. I know the develop must be a leaner. I am deleting the app right away.,1
2021,Good app,3
2021,I have been able to use this app since I downloaded it. It keeps closing!,1
2021,Better,5
2021,Good app,5
2021,Nice one,5
2021,I can't enter firstbank App to active my account,5
2021,Prone to errors,4
2021,Useless app. You can even get your bank statement using the range to months. Absolutely useless,1
2021,You first❤️❤️❤️❤️,5
2021,Good and fast,5
2021,Good in transaction,5
2021,It is superb !,5
2021,Wonderful,5
2021,Good,5
2021,Nice app,5
2021,Ok,5
2021,Excellent,5
2021,It good and safe,5
2021,"Nonsense application, i justs recharge 1k and uptill now i have not seen the card but bank debited me, i have called Airtel customer care, they said the money did not enter my line, so does it mean that first bank has divert the money or what. Bad experience",1
2021,Good,1
2021,Great,5
2021,I love this App it easy and fast u can transfer money without going to the bank.,1
2021,Best app ever...even generates receipts...kudos to firstbank,5
2021,"Useless app, my account is not showing, whenever I want to purchase I can't find my account on the account payment.",1
2021,Excellent,5
2021,Why can't I download apps?,1
2021,Great,5
2021,"I can't access my account here in USA. Came to USA a month & half ago. In first couple of weeks - no problems. But after that I can't access my account or transact any business till date. All I see is: ""WARNING: There's an error. Pls try again later"". This seems endless since over 3wks ago thereby disrupting my transactions. I've tried to reset my First bank App but this didn't help. Someone mentioned OTP. But I'v no idea what it means. Pls I need urgent help. God bless.",1
2021,"I can't log in to my account for the past one month, always saying something went wrong, but really going wrong I didn't know",2
2021,I really feel bad that I can't get statement of account and download it In my mail we are in digital world for crying out loud not everyone have the time of going to bank just to get statement of account. Please do something 😭😭,1
2021,"I give firstbank four stars for my initial experience, I will increase it as I go on.",4
2021,Showing error has occured trying to login. Why,3
2021,Very Satisfactory,5
2021,It's a wonderful app just try it out and see how stress free it can be,1
2021,I give five star because it is a nice no disappointment,5
2021,The only thing left is for you to add some icons like bvn enquiry and account statement,5
2021,Excellent,5
2021,Perfect,5
2021,How should I get my first moblie app,5
2021,"Doesn't deliver quite well, crashes and shutsdown eepicially when I touch the virtual catd session which I was debited of but can't access.",1
2021,"Getting better, can be the best",4
2021,I love the app,5
2021,Good,5
2021,Good one,5
2021,Cool app,5
2021,Good,5
2021,Nonsense app I can't log in,1
2021,I rated it one... because everytime I want to make a transaction it say error and this can be very annoying if you are in the middle of serious business transaction. Please I urge you to see to this difficulties,1
2021,Worst app ever. I can't get OTP to confirm a transaction.,1
2021,Useless app,1
2021,I can't use my first bank mobile application again please I need a help,5
2021,"Very nice app,easy for transaction",4
2021,"Hello, ever since the fed gov't mandated y'all to start charging #6.98 for USSD banking, I have not once successfully used my bank app. I want to transfer to anybody and it keeps dancing on ""getting beneficiaries"" even when the person is NOT on my beneficiary list What sort of behaviour is this Pooja?",1
2021,Great app...,5
2021,Great app,5
2021,Superb,5
2021,Awesome app...i like it,5
2021,Good,5
2021,"Good app, easy to use and convenient",4
2021,"Trash! Sometimes, after considering all the periodic glitches this app keeps having. One is left to wonder what Firstbank really spends its declared annual profit on.",1
2021,Xcellent,5
2021,Coool,5
2021,It's incredible,5
2021,First Bank is entirely a Scam and a bunch of thieves that steal people's hard earned daily. Very annoying and disheartening. Stay away my people,1
2021,Great apps,5
2021,I can't view three months transaction together,1
2021,Very satisfactory,5
2021,It q good app,5
2021,The overall app is a nice one i recommend this app to anyone doubtful about the performance of this app it's a nice one try it out.,5
2021,"The app is good but can they add some features to it to make things easier, like change of email address, dispense error complaints.",4
2021,A very nice app,5
2021,Very nice,5
2021,Disappointed,1
2021,Love it,5
2021,"I am very disappointed in first bank, I put my money in first bank, I didn't touch my money. Only to discover that 419 took my money. I am very disappointed in First bank. Please no one should bank with them again. They are not trying again",1
2021,Manageable but first bank app service is redddd no service 🥺✅,3
2021,Cool,5
2021,Every good,5
2021,My bank for life,5
2021,u are really first Smart phone user understand I love it..woow nice,5
2021,Rubbish app,1
2021,"I regret I downloaded this app, I'm new to Fb tho but I have never row with this kind of bad mobile banking app before, in short I didn't enjoy the app in all way.",1
2021,I'm j+$,2
2021,This app is good and easy to operate. But please how can i clear my father details from the app and input my own because we are both using First bank and my dad just gave his phone when i lost my own. I've uninstalled and reinstalled the app still the same.,4
2021,How can I log out a previous account on this app for a new one,5
2021,This app is useless Refund me my money I can't make a transaction or but airtime with my balance Such a stupid app Stay away from this app And try making this app better,1
2021,Very bad,1
2021,Not bad but need upgrades,3
2021,Why is my app not show my transaction history? Like I can view my history of the debit and credit transactions that occurred in my account as recent as 3 day ago. It's annoying. Do something.,2
2021,Excellent,5
2021,Non sense app all this people are useless 🖕👎👎,1
2021,Kul,5
2021,It's doesn't show me my account number when trying to transfer,2
2021,Excellent,5
2021,Nice But you can't add ordinary beneficiary to your account without security questions that u can't knw the answer to.(Always wrong) Other bank apps don't require this please remove this restriction and get 5 star. It's so stressful having to be typing account numbers always for regular transactions.,2
2021,Great,4
2021,I updated this app and since it stopped working,1
2021,Excellent,5
2021,So easy,5
2021,I love it,5
2021,I can't seem to get activation from this app. Thanks,3
2021,Great,5
2021,"What a horrible app. I can't even use it. Whenever I try to register, I receive a reply that my phone has already been used so I can't get on with my registration.",1
2021,Can i use my old pin and open this new version of my firstmobile app,3
2021,Good,5
2021,"Stay away from the virtual card⚠️⚠️ , if you have reason to get refund from merchant , your money will disappear into virtual because firstbank doesn't have resources to track refund through the card. I have waited 4month plus for refund into the card. I have used other bank and within 5 working days I received my refund from same merchant without contacting there customer care. The first in this bank name is just a name. They put ripping customer first than provide good service terrible bank.",1
2021,"First Bank app its faster thank power bike the app works for me even whenever I face network challenged, I used the app for transfer in a one second. I encouraged you to download the app into your phone and use it for everything you wants to do because it was well, FirstBank the best Bank I love you please keep the good job.",5
2021,Good,5
2021,Good,5
2021,"This first bank is too full of problems... why is first bank too problematic ?... God !.... like i kept little money in my firstbank account for 3 months, went back and transferred money into the account now I can't withdraw money from the account, I did the KYC verification now for over 1 week now completing the KYC I still can't access the account... why ?... please help, I am so strapped of cash right now",1
2021,Satisfactory,5
2021,Simple to use,4
2021,This app is scam Airtime recharge doesn't work on it don't download it,1
2021,Very good,5
2021,Who has the old app please? This upgrade is nonsense. How can an upgrade be more nonsense and more stupid than the former? This is so annoying I must confess.,1
2021,Pleas i want to login out of one accunty and login another one how can i do it pleas,5
2021,This new update is far too slow than the formal one,1
2021,Hardly opens now,5
2021,Great,5
2021,Slowly in download it..... I'm still trying in it very very slowly this is really bad and annoying!,1
2021,So good i love this app,5
2021,This one of the best Mobile App ibhave used in recent times...good work keep it up guys,1
2021,"Please update the app, it's giving issues",1
2021,What's the use of a banking app if I can't see transactions from previous months? It's terrible and frustrating! Please update this app!,1
2021,Great,5
2021,"Use to be given salary advanced loan before,but after my last repayment am been denied loan..whats my offence please,And i still have account with first bank.. Thank youu.",4
2021,Cool app,4
2021,Yeye app. Useless bank.,1
2021,Well experience in,4
2021,Good,2
2021,Very good apps,5
2021,Awesome,5
2021,"The experience is interesting, is only the network is disturbing",4
2021,Not working in my phone again. It always writes 'you have reach maximum limits of 10.',1
2021,This app is great! Less stress,3
2021,Excellent,5
2021,Glorious,5
2021,Pls how do I get my token? Is it free??,3
2021,The worst app I have ever use in my life I have been trying to make transactions since a week now but no way,1
2021,Excellent experience,5
2021,Can't find sporty bet acct under bills and payment,3
2021,Vary good app,5
2021,"Nice app please continue with your good work, God bless you all",1
2021,"I regret updating this app, it just stopped working since i updated. It keep saying 'error in connection'",1
2021,"This application is good,it meet my expectations, and I can use it to many transaction, although due to network failure it might not work for days..",5
2021,Efficient,5
2021,The app has been very good however I don't understand why I am unable to print my statement of account for a period.,3
2021,Hectic,1
2021,Good,5
2021,Good and excellently,5
2021,This app is very good for me,5
2021,This app is one of the best app ever I have ever use,3
2021,It's Amazing,5
2021,Good,5
2021,"It's a user friendly app, so easy and exciting to use. Great app",5
2021,Pls ! I can't transfer to any other bank why Pls i need this to be done very fast,2
2021,The app is good but when it come to sending otp code is very bad,3
2021,Nawa oh First bank too dey cut person money Watin happen sef,1
2021,"It's a very good app ,it makes transaction very easy for me",5
2021,nice but a little bit slow.,4
2021,Very good,5
2021,I tried activating my mobile app but the are no sending me my otp,1
2021,The app is nonsense,1
2021,It's been amazing,5
2021,Statement of account doesnt load the searched date.,3
2021,"most useless app on play store, it only stress the user",1
2021,"Whats different bw 4digit pin & transaction pin for a biginer after downloading F/BANk app, pls make some commands clear enough for proper understanding biko, pls replace this app asap. Zenith and Uba apps stress free, it may interest u to borrow a leaf",1
2021,The best,5
2021,"App was working well before but all of a sudden, it stopped; I can't login for more than a month now. ''An error has occured'' is what I keep seeing. I've uninstalled it",2
2021,Poor,1
2021,First Bank Mobile App is truly fascinating and very convenient. Kudos to developers for hard work and intelligence put at work,5
2021,Good,5
2021,"My best bank,I really give kudos to you guys, you are all working well...thank you for everything.",5
2021,Good,5
2021,None,5
2021,"I like this update, it's clear and easy to understand, good one there",4
2021,Nice one,5
2021,Nice to have app like this,5
2021,I need to be able to download statement of account from the app rather that calling customer. Even the customer care didn't give me option to select a desired day of transaction unlike other Banks app. Please work on this.. thanks,1
2021,Nice app,5
2021,Very nice,5
2021,Very good,3
2021,Good,1
2021,Amazing,5
2021,Excellent app. Works perfectly on my phone,5
2021,I can't give this app one star talkless of 5star not working well,1
2021,Difficut in connetion,1
2021,Exciting,5
2021,Strong and reliable,5
2021,Good,5
2021,Trying to get the application all effort proved abortive,1
2021,"I cant click the "" account to debit from"" whenever I want to transfer funds to first bank accounts and other banks"" . Every other part of the form is clickable. Kindly rectify this issue",1
2021,Slow to doenoad,1
2021,Love it,5
2021,Excellent,5
2021,Good,4
2021,"Please I want to register a new account in my app,so how can I delete the former account registered in my mobile app",1
2021,👍👏,5
2021,I'm having problem in opening the app o.,1
2021,Love this app,5
2021,"App is totally useless,wastes excessive time... Compare to other Banks and see how amazing they're",1
2021,Cool,5
2021,Easy to use and makes transfer faster.,4
2021,Absolutely magnificent,5
2021,Better,5
2021,my divide cannot use this upgraded version of app. how do i revert to the old app?,1
2021,Awsome,5
2021,Okay,4
2021,This app has really got me upset I have been trying to long on to mobile app it keeps telling me my atm card number can not be verified,1
2021,Very interested,5
2021,"It has been a good experience using this app but i changed my phone and log in my account on the new phone but can't be wipe from the old phone, after uninstalling the app and downloaded new one. Please kindly see to this because my is vulnerable. Thanks.",2
2021,"I have not been able to use this app ever since I reactivated my account earlier this year. It does does not give me the option for New Registration, always going to the Mpin page. After countless password reset, still no show. After like 2 or 3 months, today it finally gave me the option to register afresh, I chose to activate my device, provided the ATM Card details and Password, that's all. It didn't go past that stage, now its back to the MPin Login page. Back to square one.",1
2021,Nice,5
2021,"As good as the app is, big issue getting your transaction history. If you can't fix it why can't you make it display on the home page/dashboard just like ACCES BANK ...",1
2021,Good,2
2021,"I can't log in into my new phone..it keep saying ""u have reach a maximum of 10 device""",1
2021,Excellent,5
2021,I really enjoy this wonderfull app,5
2021,Poor,1
2021,It's very nice apo,5
2021,Good luck,5
2021,Best Banking App,5
2021,Cant check my BVN here.. why?,1
2021,Good,5
2021,Operates smoothly without glitches,4
2021,Interesting but complicated perhaps for security reasons which I consider to be very important and indeed vital.,4
2021,Very frustrating and annoying at same time,1
2021,Very good,4
2021,The OTP can be frustrating,5
2021,fantastic,5
2021,Perfect,5
2021,First Bank ogba,2
2021,My current device is being used by another customer and I can't register mine.is there any way to go about it please?,1
2021,It makes things very easier and transactions smooth,5
2021,Always writing error whenever I am trying to login I can't get the mobile app to work,1
2021,"To me this app is a waoh! I give it a100%. In fact it is wonderful, it has never disappointed me except for network. I like it.",5
2021,Good,3
2021,good,4
2021,The happ is long me out,2
2021,Very poor Network,1
2021,Iouiuuui.y you uoiuui Oouuuu o Ioii ok ouy uhc I u u were u uu. U u u.u,5
2021,Statement of Account,1
2021,Wow,1
2021,Great app,5
2021,Fast service indeed,4
2021,Awesome,5
2021,Perfect,5
2021,Good,5
2021,"This is the worst banking app and worst bank i have ever used and seen in my life. How can transaction of #12,500 be made in my account without any traces in this stupid app and bank owner. Without my consent??? I want my money 😭 Google, this app and the owner aren't trustworthy. My hard earned money!!!",1
2021,Very good and effective,5
2021,Awesome!,5
2021,I love it. Is is very convenient but it takes time to transfer money and it bounces money back.,5
2021,It's good,5
2021,Saves a lot of stress but now can't work on my device,5
2021,Sorry I must say First bank happen a to be the worst bank so far and I don't understand why their network is so bad that you cant transfer money even when it's so urgent...,1
2021,Is okay but slow during transactions,2
2021,Great and easy use,5
2021,Great,5
2021,Excellent,5
2021,Good,2
2021,Awesome,4
2021,"I find it difficult retrieving previous transaction receipt and not generating Bank statement. I had hoped an update would amend this faluts but nothing yet. First Bank you can do better, please work on it.",3
2021,"When using this app after transaction it does show the transaction ID, why?",1
2021,Very attractive,5
2021,Very useless app. New version is trash Keep telling me I imputed a wrong pin I can't even register a new account. This app is the worst ever,1
2021,"𝑻𝒉𝒊𝒔 𝒊𝒔 𝒓𝒆𝒂𝒍𝒍𝒚 𝒈𝒐𝒐𝒅,𝒊 𝒄𝒂𝒏 𝒕𝒓𝒂𝒏𝒔𝒇𝒆𝒓 𝒂𝒏𝒚 𝒂𝒎𝒐𝒖𝒏𝒕 𝒊 𝒍𝒊𝒌𝒆.",5
2021,Try creating a new update cause right now am not able to select an account for transaction cause there is none fix this else am going straight to bank withdraw my funds and close the account.,1
2021,I want to login the app says that I should write my state . I wrote my state it didn't work .I kept my profile it didn't work. What should I do again eeeh please help me please help me what should I do I'm tired,1
2021,Great👌,5
2021,V good,5
2021,Trying to try it.,5
2021,I don't know y it has refused to download on my phone since 5 days now,1
2021,For the past 2 years I've been trying to use this app on my new phone but can't because I have exceeded 10 devices. No room to remove devices. Bad app.,1
2021,I can't see my bank statement,1
2021,The app is good,5
2021,You are doing well with your costumers.well done .,5
2021,Such is life,4
2021,Good app,4
2021,Good app,5
2021,"The newly introduced virtual card is not encouraging, i tried to pay for an item on quickteller using the virtual card but its not working",1
2021,It's nice but this time failed to work on my mobile,5
2021,I have not been enjoying the app of recent. The app keep stopping anytime i open it.,1
2021,9ice app,5
2021,It is fast and reliable,4
2021,"I liked the older version than this one, the older one was very user friendly had options",1
2021,Good.,5
2021,Excellent,5
2021,I don't know what happened to this app,1
2021,Useless app it telling me unkwown error occur,1
2021,I can't send money very bad app,1
2021,Please help i can't transfer with this app 😭,2
2021,I'm finding it difficult to make any transaction through mobile banking on this app.,1
2021,Great,5
2021,Simply frustrating,1
2021,Best app for mobile banking transactions.,5
2021,Ok,4
2021,Have been experiencing difficulty in my transaction,5
2021,Good,5
2021,Services very superb.Please keep it up.,5
2021,"Ever since I logged in my details into a new device. You guys requested an ""OTP"" code before I could make any transfer, and up till now I still haven't received any code yet.. and I've not being able to use my bank app to transfer money or make any purchases with. What's wrong?",1
2021,Excellent,5
2021,Nice,5
2021,Working fine and good to go,5
2021,Excellent,5
2021,Nice,5
2021,Account balance should update too🙄🙄🙄,5
2021,"Terrible, can't login",1
2021,The app is okay,5
2021,very good and safe time,5
2021,Excellent,5
2021,i just want to use it for transfer money,4
2021,I requested for OTP for a whole day,1
2021,This app misbehaves. Especially when you need it most. It doesn't the capacity to pulling out transactions detailed for a long period. I've had to send money more than I wanted to because the function wasn't clear.,3
2021,Excellent,5
2021,This app is still the best. I enjoy using it.,5
2021,The app is actually on a five star level for and i believe it's the same for those who use it as it should. Easy to use and no lagging. Just perfect!!n,5
2021,Great,5
2021,Excellent,5
2021,I love 😍 this App,5
2021,Excellent,5
2021,Amazing,5
2021,Its awesom,5
2021,Perfect,5
2021,Misbehaves and disappoints alot 😡 😡 😡,1
2021,It takes infinity for beneficiaries to appear. Nonesense App,1
2021,Awesome but I'm facing a bit challenges operating the app since yesterday. I can't transfer money,5
2021,Out good,5
2021,Is not opening,5
2021,Very bad,1
2021,Very good,5
2021,I regret download this stupid app you don't deserve one star 🌟 at all,1
2021,I hate this bank with there network wahala. I will have money and I can't access the app,1
2021,Is very slow in installing,5
2021,Nice Nice to,3
2021,You people are mad 😡 I can't check my balance I can't transfer what hell my app is not working,1
2021,I love it ❤️❤️,5
2021,Excellent,5
2021,It was great,1
2021,Cool,3
2021,Good,5
2021,The worst i have seen in my life You guys should find a solution to the slow login problem,1
2021,"I desperately needed to check, generate, download and send an old transaction which was needed to settle a payment done couple of months back but this app made sure I was disgraced and almost lost out on that arguement. Lucky I found the old payment receipt somewhere else and that was how I was saved. Please FB, opt your game and improve on your First mobile platform. Thanks.",1
2021,Good✌,5
2021,Awesome,5
2021,Satisfaction guaranteed,5
2021,When I want to transfer it will be showing me otp but they will not send otp,1
2021,"Wahala,please a little upgrade",2
2021,It's very good Except that you have to go through the stress of storing your first time OTP,5
2021,This app is good,5
2021,Cool,5
2021,Hardship in getting otp for transfer,1
2021,I hate this.. I'm not allowed to transfer my money out of the app ..,1
2021,Fabulous,1
2021,The app doesn't allow addition of new cards or accounts. It also doesn't allow the redownload of the app to install a new card and account. You are basically stuck with one class of account.,1
2021,Good and lucky,5
2021,Is good and better is simple to operate,1
2021,"Ever since I downloaded the upgrade, it's been impossible to carry out transaction so the app is pretty useless as it can't serve it's purpose",1
2021,I can't access anything,1
2021,"So far the first Mobile App is good and time saver since 4yrs now but am encounter some problem now after have updated l find it difficult to open. ""Telling me an error has occurred l should update again. """,3
2021,Good morning,1
2021,Bad app.,1
2021,"I need loan of 300,000 naira to support my business, how will I get it.",5
2021,Great,5
2021,"Update seem to be a problem as the application keep giving message that an error has occurred , try again",5
2021,My favourite bank,5
2021,Am enjoying it more than i expecting keep it up.... But after changing phone am trying to access it on my new phone it keep on saying card veriying nothing more am so annoying....,5
2021,"Bad app, unable to activate new device.",1
2021,"I lost my phone and forgot my Mpin, but now I can't change or log in to my account because the phone am using already has a firstbank app with someone else's account in it. How do I log in abeg, cause this is starting to become frustrating",1
2021,Good,5
2021,"Why cant i send to a new beneficiary using this app. It is boring, unlike before please do something",1
2021,Poor performance,1
2021,Perfect,5
2021,Great and easy access. Thanks,5
2021,Excellent,5
2021,Fantastic,5
2021,I found it very hard retrieving my pin,1
2021,"Fantastic, it's over emphasize.",5
2021,Very easy to use and convinient,5
2021,I changed my phone to Tecno kc 8 since then I can't use my app you keep telling me my device is deactivated,1
2021,User friendly,5
2021,Although not very professional ' it's not bad. .,3
2021,Very good App.,5
2021,Lovely,5
2021,Is nice using first bank app,4
2021,It sucks,1
2021,"Everything about first bank na problem, to sign in to mobile app is a problem!",1
2021,I can not update my app it's not just working. I have be trying to update from Google play store for over 3 hrs but it's not opening.,5
2021,Cool app,5
2021,Very excellent,3
2021,Am rating the app 3 because I can not generate receipt after my transaction,3
2021,It is good for me to reduced my transportation to the bank,5
2021,"For now It's Okay, Best among the Rest",5
2021,Great,5
2021,Work's well,2
2021,Great & wonderful.,4
2021,The first mobile has always been my source of fast financial of transactions in life. Kudos to developers,5
2021,This app is now very horrible i make transactions i get debited but the receiver never gets it,1
2021,"Was good b4 i updated it, i can't make transfer if its not in my beneficiaries, it sucks big time.",1
2021,It's simply amazing.. banking made easy,5
2021,It is good,5
2021,Very good,5
2021,I can't log into my app with this updated version,1
2021,Good,5
2021,Great,5
2021,It was so amazing when I re install the Apps. This has eased my ways of transactions.,5
2021,The application is so gooood and less problem for the user lawal,5
2021,Ok,5
2021,Perfect,5
2021,Lovely app,5
2021,Does not follow up my command,1
2021,The App is function pretty well to me. I haven't had any issues with the App,4
2021,"I cannot make transfer after updating the app. And getting to the bank is Alot of hassle. Please work on it immediately. This is not the convenience, I was hoping for.Transcation on this app comes with a lot of difficulty when it finally opens Thank you",1
2021,"Whts happening first bank, o can't make transfer from my app.... Pls see to dis... It's a business account,,,",5
2021,Superllative.,5
2021,Good,5
2021,Virtual card doesn't work!!! Beware! It's been over two months now.,2
2021,"I love this app,",5
2021,The best mobile banking apps for now,5
2021,"This new update is not good at all, I can't even login to this app",2
2021,It's very sad and bad.. I can no longer access to this app after i changed my phone and had to change the things the way it should but this app keeps asking me to go back to where it registered. I don't like this app at all.,1
2021,Very good,5
2021,"This app is very annoyed, what a nonsense, over how may days I have been trying to longin and it's been doing rubbish.",1
2021,"Perfectly okay apps to me, is very good",4
2021,It's good app,3
2021,It only takes one account and even if you delete the app and install again 20 times it comes back preloaded with thesame account. You can't change to another account,1
2021,Good,5
2021,"Have been trying to download dis app since 3 days now ND have not been able to get through,d download just dey chop my data anyhow",1
2021,"I can't add another account, why?",1
2021,"Overall the app is good, it has a wonderful interface. But it is bad that I can't generate receipts for old transactions. The transaction history is limited, even when I increase the date range. We should have the ability to generate receipts from old transactions. It's really necessary and important.",1
2021,"I'm not alrit without using this app, I want to update it, there shd be a venue where we update app",3
2021,Distrupt assess to my account,5
2021,Is very good app,5
2021,Please add options to generate statements of account,4
2021,One of the best banking app,5
2021,Good,5
2021,I can never give up any rate because this new Version Is nothing but rubbish I was unable to login after changing my phone telling me harrant nonsense,1
2021,"This app is useless for, two weeks now I can't register my account in this app and am not in Nigeria, how can I make use of my account now? Abeg ooo you guys should try and look into this ooo there are too many complain already please 🙏 ooo",1
2021,Not good on my Y2 tecno,1
2021,Good,5
2021,"First Bank PLC as a whole doesn't value YOUNG PEOPLE. They don't care about your complain, once you're young and doesn't have so much fund in their bank. I am a living witness.",1
2021,Good one first bank of Nigeria,3
2021,"It is absolutely frustrating that I can't generate a receipt for old transactions again. It sucks that even after retrieving it, one can't view the account number they sent the money to. An absolute nonsense update. 😡",1
2021,Worst,1
2021,This app is the most stupid app in the world you can access your first bank app GTBANK is better,1
2021,Impressive,5
2021,Good,5
2021,Perfect,5
2021,I love the app very cool and easy to use,5
2021,Perfectly ok...,5
2021,Perfect,5
2021,"Rubbish, this is the reason Nigeria can never progress. Poor quality, mediocre banking....😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠😡😡😠😠😠",1
2021,Very easy to access,5
2021,Is good for security reason but their i s always network problem.,4
2021,Excellent app,5
2021,"Please for God sake I am a new customer,I wanted to transfer money since Friday dey said my account is a new account I will need to wait for 5 working days.i check my app dis noon it was working but when I got to d last option to receive OTP since... uncountable times no receiving any OTP & my phone is perfectly available & I need d money to solve something.pls help me o",4
2021,Have not been used yet,5
2021,I like dis app,3
2021,Very good,5
2021,Simply Rubbish...Why won't I be able to install this year App on my new phone and use???,1
2021,Excellent,3
2021,So effective,5
2021,"It works well,very fast,",5
2021,Olosasa,5
2021,Very poor. There is no option to contact your account officer.,1
2021,Nice app,5
2021,Wonderful update and customer service,5
2021,"I have been experiencing error messages for awhile now, I don't know what to do about it.",4
2021,"I downloaded the app and opened a new account buy i cant do anything with it. While trying to send money or buy airtime, theres no option to select debit account from and thus cannot continue. Ive switched acc on/off and its all the same. What can i do next?",2
2021,Very good and efficient.,5
2021,I have been trying to update my First Bank mobile app for over 24 hours now but not through. Hence I'm not able to use the app for transactions. I use Tecno spark 4,1
2021,"So far, so good the app has helpful because of security.",4
2021,I like this app just that it gives me problem sometimes so I will give 3 🌟,3
2021,"All I can say to first Bank. Update the app, and revert it to how it was before. It doesn't work well for now. Thank you",1
2021,"It's not bad, just normal bank app.",3
2021,Hmmm nice,3
2021,Good,4
2021,What is going with my money I can't send money to someone please help me out nooooooiw,1
2021,Is good for transaction,5
2021,Very good,5
2021,I love the app because it's very easy to use,5
2021,Perfect,5
2021,One of the worst app have seen,1
2021,Banking has been made easy,5
2021,The best,5
2021,Goof,4
2021,One love first bank,5
2021,The one and only first banking,5
2021,The app is really poor. I had finished registering the app only for me not to be to use it. I had to download it all over again,1
2021,The app has been so bad of recent,1
2021,This bank is beginning to piss me off. I can't use the USSD code now I also can't use the app. Keeps telling me an error has occurred. I couldn't do any transaction today.,1
2021,Very cool,5
2021,Interesting,5
2021,Good,2
2021,I gave u one star cos of ur network but d admin charges is high.kindly reduce it,1
2021,Good to go,4
2021,Nice,5
2021,Reliable,5
2021,Very good App,5
2021,Absolutely fantastic,1
2021,I don't like it,1
2021,I can't reactivate my account on my phone after deactivation. It kept showing this mobile have been deactivated. Does that mean I can't reactivate it if I want to. This is so annoying,1
2021,"I should have read the ratings before updating the app. Now I'm regretting the update cos it not giving me what I want! It's just running in circles, LITERALLY! Can't get a statement! No information about previous transactions! Just that circle thing for several minutes! It's annoying!!! Are you people progressing or regressing?!",1
2021,Good.,5
2021,Quick service for transfer money to anyone account number,4
2021,Good one app,5
2021,Very good,5
2021,Excellent,4
2021,Poor,1
2021,It is good and fast for transaction,3
2021,"I have one problem with the app that, they denied me activating it again, they said I have reached the device limit. why?",1
2021,"I have been experiencing difficulties in login to the new version of the app for over a month now. All I get was ""first mobile stopped working "" . Who can help me out please?",1
2021,Goood,5
2021,"First bank is the number 1 acct for me because,i really love their service. Kudos to the first bank.",1
2021,"I requested a virtual card, was charged for it and was told to click ok to activate. Since then i havent gotten the card. When i click on virtual cards the app just shuts down or it takes me back to create virtual card and then goes on to shut down/crash. Can I have my money back please? First bank is such a chore",1
2021,This app is the coolest app i have ever imagine easy to transfer money easy to download receipt 🧾 and share.,5
2021,"Very very good to opprate i love it if there is another star i we give it, i have been used it since 4year now",5
2021,Installed but we exits when u click any setup options. Or does not run on Android 7. Needs update.,1
2021,It makes banking easy for me,5
2021,You can't sign up without an ATM card. I changed my phone and haven't had time to get another ATM. I haven't been able to sign in since then. Other banks aren't like this.,3
2021,Very nice,5
2021,Working very perfect,5
2021,Great app,5
2021,The app is good just that I find it hard at the beginning but I later found out how to make us of it,5
2021,It's good but requires update before you can use it sometimes which seems superfluous.,4
2021,Perfect,5
2021,Ok,5
2021,Good,4
2021,Perfectly okay,5
2021,Please how can I get a loan from this app,3
2021,The network is very very bad first Bank need to do something about it oo,1
2021,Great app,5
2021,Reliable,5
2021,"This bank app has to be the shittiest bank app i've ever come across. Can't view your transaction history. I keep getting error, multiples transaction failed and then i always get debited. Also take days before reversal and una no dey do Giveaway",1
2021,I Salute you,4
2021,I can't use it its constantly saying error occur,3
2021,Nice app,4
2021,I love the app too much,5
2021,Wonderful,5
2021,"Always taking time to open, i dont like it",5
2021,First mobile should look into withdrawing without owner's concept,5
2021,Finding it difficult to update,5
2021,"This app is rubbish, you need to do something asap.",1
2021,"This very new version is nothing but nonsense and very annoying, imagine me trying to login into the app but not going through for more than an hour now showing me some kinda stupid warning.....I will strongly advise people not to update their app because I'm regretting I did now, the previous version is much more better than this.....you don't deserve even one star from me 😡😡😡😡",1
2021,The most useless bank app ever.,1
2021,Interesting but lots of illegal debit have been made on my account by FBNplaystack/Lagos. can I have a reliable security for my account?,5
2021,I can't access my firstmobile app,1
2021,What is this I can't even generate my receipt,2
2021,It is a nice app and i like it,5
2021,This is sweet,4
2021,Awesome app,5
2021,Satisfactory,5
2021,Very easy and good,5
2021,"What's happening with this app, almost one (1) hour it can download",1
2021,Issue why trying to log-in my App,4
2021,Very user friendly,5
2021,"This is a fast and trusted app.. but ur app is really poor in bringing up transaction history I can't bring up transactions history of last week, last months It's really bad because I pass the stress of sending msg to ur Mail. Pls do sumtin about this. my other bank I can track transaction of last yr.",4
2021,"I was using the app without issue, only for me to upgrade and could not do anything on the app, I wanted to make transfer and couldn't get options for other banks to load. This is sad",5
2021,Before I can confirm transactions do I have to wait for OTP till thy kingdom come?,2
2021,I love this app Thanks,5
2021,Excellency is all l can say,5
2021,Very slow when downloading(^^)(^^)(^^)(^^)(^^)(^^)(^^)(^^)(^^)(^^)(^^):O:O:-P(^^)😬😬😬🤯🤯😖😖😠😠😠😠😠😠😠😠😠😠😠😠😠😡🤒😷😷😷😷i hate you,2
2021,Very fast,5
2021,"I love this app, the best app ever, keep it up, first bank for life🤘🏾👍👍",5
2021,"Lovely, I have been having fantastic experience. Kudos to you",4
2021,Good app.then saving of beneficially is cumbersome,5
2021,"I got discouraged at first updating it from some responses seen here, but i updated and it worked much better than i've imagined. Please try it out, it's enjoyable.",5
2021,Very nice,5
2021,Good,1
2021,"Very interested and helping,I love this app so much..",5
2021,How can I switch my account? Or add another firstbank account to the app,1
2021,"My app hasn't been opening for almost a week now and I honestly don't know why, when I enter my pin it says ""an error just occurred, try again later"" how can I fix that cos it's embarrassing to want to make a transaction and you can't use the app",1
2021,Why is updating the App taking ages?,1
2021,"The best banking App ever. It never disappoint, i have changed phones several times but it olwyz works. Thank u First Bank.",5
2021,Not bad,5
2021,Good,5
2021,The App has stopped working for days now,1
2021,Very useless app .,1
2021,The way u make this app it does not make sense . And why this was not download the pull statement after u log out,4
2021,It has been good,5
2021,Best app ever,5
2021,Easy to use,5
2021,Not download my app. I have tried more than Five times and it deducting my data without downloading. So disappointed,1
2021,Incredible,5
2021,👍👍👍,4
2021,Please do,5
2021,"Update update update.. FIRST BANK APP is the best. I love the user interface and everything , the new look. Thanks developer.",5
2021,Am happy with you,5
2021,User friendly. It's so easy and convenient,5
2021,Good app easy to use,5
2021,The most fustratring app ever!,1
2021,Excellent,5
2021,Poorest in use,1
2021,I'm happy,5
2021,It's very good app,5
2021,Good,5
2021,Awesome !,5
2021,I dont why my firstbank mobil app is not opening am distorbed about this you people should do something,5
2021,it makes banking transaction easy. no stress. Why do i have to update this app everytime it is giving one stress.,3
2021,BEST BANKING APPLICATION IN NIGERIA,5
2021,It's been awesome using this app,4
2021,"FirstMobile, please I updated my app yesterday and until then I've never used an mPin before. Before I can access the updated app I'm being asked to put in my mPin, how do I get it??? Until then, 2 stars.",2
2021,It's awesome,4
2021,Horrible,1
2021,"Very good, i love it",5
2021,Its so easy and convinient,5
2021,Accuracy,5
2021,Useless,1
2021,"I really enjoyed the app,it saves me from passing through banking hall stress",5
2021,Fix the bug mehn there's a bug on your app,1
2021,The app is really nice and very easy to operate .,5
2021,"This app is so great,fast transation,so lovely😘😘😘",5
2021,Very good app,5
2021,The best banking app🙌,5
2021,"I love this app, one of the best baknk mobile app, use to use",5
2021,ok,5
2021,Your transaction history sucks. Tufia! I want to check transaction that happened between 22nd May and 23rd but your transaction history's date function is useless. I will have to stress myself and go to bank to confirm transaction. Something other banks mobile app does with ease. Mtchew,3
2021,Ok,4
2021,Very excellent,5
2021,It a wonderful platform,5
2021,Awesome,5
2021,"Swift,fast and trust worthy",5
2021,Yyy,5
2021,Good and ok,3
2021,This app has given me o lot of trouble this few days can not tell if it is due to net work or inherent ib the app. had to uninstall and reinstall again to accertain the room cause.,4
2021,Good,5
2021,Very annoying app. It's unfortunate that a bank like this has such a terrible app.,1
2021,Slow sometimes.,1
2021,"For a few days now, I haven't been able to perform any transaction on my FirstMobile app. What could be the problem? This started after I updated the app on Google Playstore.",1
2021,Almost perfect,4
2021,Excellent 👌,5
2021,There is always problem with this app,1
2021,Couldn't transfer for today when I rely on the app most,1
2021,Faster,5
2021,Horrible!!!,1
2021,Awesome,5
2021,Not been able to access the app for like 5 days now,1
2021,Rooblish Is making me even hate first bank as a whole Getting beneficiary for 2 hrs Make me even hate first bank 😂,1
2021,Exceptional,5
2021,It is an excellent application which make life ease for me,5
2021,Great job. More Grace,4
2021,Perfect,5
2021,Nicely,5
2021,Very nice,3
2021,Not respond for use,5
2021,Good,5
2021,The application is not responding. It didn't open after I inserted my PIN.,1
2021,Excellent,4
2021,User friendly!!!,5
2021,Poor customer service delivery,1
2021,Splendid,4
2021,Good,5
2021,A very good app,4
2021,Nice app,1
2021,Good and convenient.,3
2021,Good app,5
2021,Very good,5
2021,It's really amazing 😊,5
2021,The app has been behaving very well for several months now. Unlike when it used to be frustrating.,4
2021,I am not able to download the app from the play store.,1
2021,Magic,5
2021,High,5
2021,good one,5
2021,Can't transfer money,1
2021,Best banking App...,5
2021,Yes I will but not perfect,1
2021,Since one weeks know am try to use dis app and is not working am tired,1
2021,Fabulous,5
2021,good,4
2021,"I find it hard to sign out the account on my first bank app, trying to login another account",1
2021,Is a good app and very easy to use,5
2021,Abu Kehinde Victoria,5
2021,"I need customer care number please, very urgent please. Thank you",1
2021,Nice,5
2021,I like this app,5
2021,Good,5
2021,This app is nice,5
2021,This app is horrible. It can frustrate. Try logging in it will keep telling you an error occurred but other bank's mobile apps open without stress.,2
2021,Good app,4
2021,Good,5
2021,Most times I have issue logging in. So frustrating.,1
2021,I upgraded my Fbn app now Its working seamlessly. But the most romantic thing is the new virtual cards. I created one and could make web payment inside of 2mins (solved my head ache) I am WOWED!!. its the best thing since Nigerian Jellof.,5
2021,Fantabullus,5
2021,"Very good, they are the first indeed.",5
2021,New account opening is impossible,1
2021,Relaible,5
2021,Exceptional,5
2021,Very stupid app doesn't show Time of a particular transaction just the date.,1
2021,Great,4
2021,Only that I would love to see the option where I can check my transaction log & get to communicate my dissatisfaction when there's any. I also would love to be able to screenshot when the need be.,3
2021,"The App is very fine and good to work with. Sometimes, it may works the opposite way. I have discovered that this may be the network being used to operate it. Please, keep it updated to avoid stories that touch.",4
2021,"Worst app,, I can't do any transaction since last week,, I will delete it",1
2021,My bank is doing well,5
2021,Cool because of amount you can transact on,4
2021,Awesome,5
2021,Good one,5
2021,"Since I have been using this app, I always enjoyed it",5
2021,Good App,5
2021,very good,5
2021,"Excellent, and easy to use, but currently i cannot use the app for any transaction, for know reason from my end.",5
2021,"Very frustrating, it takes a lot of time to generate OTP before completing a transaction.",1
2021,"A disastrous piece of garbage being paraded by the failing FBN as an app. It crashes at random frequency, does not retain or recall information efficiently and generally delivers third rate service.",1
2021,Why the app isn't install,5
2021,"I know the app is useless, just having it because I feel like, please, take this app to the old one please.",1
2021,Varry good for working with u,5
2021,Fantastic,5
2021,"Everyone should have this app, seamless, easy and smooth user friendly.",5
2021,Not sure yet,5
2021,Best bank,1
2021,Firstmobile is so easy to use but the only issue I have with the app is that my bank statement of 3-6 month back is unaccessible which is very annoying.,3
2021,Excellent,5
2021,It's okay,5
2021,Very nice,5
2021,Good,5
2021,Great application. Easy to use and very secure,5
2021,My first time collecting dis app I know first bank is d best but don't disappoint yr customer I love first bank.,5
2021,Excellent app,4
2021,Nice App!,4
2021,Good app,5
2021,Please add the receipt generation feature. It's not supposed to be that hard for you guys. Other banks with lesser caps are doing it,4
2021,Fantastic,5
2021,I have fell in love with this App,5
2021,Good app making transfer is easy and fast. But to logout after logging is a problem.,3
2021,It's beautiful and easy to navigate..,5
2021,Cool,5
2021,The update version hangs after some minutes and ask you to go online to Twitter after logging out.,3
2021,Excellent app with friendly interface,5
2021,Make the world financial business work with ease .,5
2021,Very very effective. I love this APP. Keep it up 👍,5
2021,The app works exceptionally well,5
2021,Firstbank gives me confidence to run my business where ever I am in fact firstbank leads others follow,5
2021,"This app is wonderful and very nice but disappointed since yesterday till now, I can't make use of the app",5
2021,Very good,5
2021,i fund it very easy to you for transcations,5
2021,Best,5
2021,Exptional,5
2021,I really love this app,2
2021,The app is fraustating,2
2021,Manageable.......,5
2021,Please I think the only negative about this app is that we still can't generate a mini statement account right from the app. Please this feature should be added. It's a plus to bank apps that have it.,3
2021,Good,5
2021,Excellent,5
2021,Unfortunately your app has stop working,1
2021,Good,1
2021,I have this app before but I changed my phone I can not login to this app again what can I do,1
2021,The app is good,4
2021,Very nice app,5
2021,Very good,4
2021,best banking app,5
2021,Great spp,5
2021,"The worst app of all times, i download it and can't even complete a transfer. This app is trash, should be taken down from play store totally a waste of time and data.",1
2021,Wow,4
2021,I cannot add my new account to my mobile app and all efforts to do so is proving difficult its really vexing,1
2021,How can I obtain token without suffering & cost or let it be free,4
2021,Am proud with my bank because they never stopped my side,5
2021,Exceptional,5
2021,Excellent,5
2021,"This version is very useless and rubbish, God forbid. Bring back the old version..",1
2021,Excellent,5
2021,Always on point very convenient to use 🥰👍kudos to firstmobile app💪💪,5
2021,Very very poor,5
2021,Very good,1
2021,Amazing,5
2021,"Come first bank you people should review your bank app , i cant even send money and now my ussd code is not working . After mailing you people and you told me my details are okay and yet i cant transfer money . Y?",1
2021,good,5
2021,Good app,5
2021,I have an account registered already but I want to add another account and I can't seem to seem to do that. There is no option for that to be precise,1
2021,I couldn't add another account to this app. I think the developer should review it so that another account can be added (for those who have more than one account).,4
2021,"FirstMobile is very good and easy to transfer, know your account statement, and also good for payment of bills. Very, very optional!",5
2021,Very poor,1
2021,Can't do any other thing on the app apart from sending money. Update this foolish app. Can't even show you transaction history of 30 days interval. Can't generate receipt from a closed transaction,2
2021,Very fast and convenient.,5
2021,"The worst app, very frustrating, this app is making me to hate first Bank with passion, the old app has never frustrated me once but if this one continue this way,am done with first Bank, because any bank that I can't successfully use their app is nonsense to me, just imagine to send money home for an emergency and I can't because of this rubbish app,why someone needs money for treatment in the hospital,am crying right now 😭, you don't deserve even 1 star 🌟 but for me to able to post",1
2021,Not good enough.,5
2021,Turned my account on but I still couldn't perform transactions because 'I need to turn my account on'!..,1
2021,Very good,5
2021,Great,4
2021,The app is pretty good to some stage,4
2021,It's make transfer easier,5
2021,"This bad and poor performance on the side of Firstbank, so as a corporate account holder form Firstbank I cannot transfer money out to other even to withdraw cash. Haaas this is a bad bank noww",1
2021,Can't log in into my account the update,1
2021,When I open my bank but I didn't see my bvn to collect at the bank,1
2021,Beautiful app,5
2021,I love first bank,3
2021,masha Allah 👍,5
2021,"From this in 2016 👉👉Great app. Love it because it makes my transactions easy. To this in 2021 👇👇 Not impressed at all with this update. Have been having challenges with transfers. I used to be very proud of this app but as of today, I can't say the same. Please revert back to the former version or work on this one to be better for a stress free experience. Thank you.",4
2021,Was a good bank,5
2021,Can 2 first bank account be used in one app?,2
2021,Cool,5
2021,I cant tranfer money any more what is going on,1
2021,Why is it not fast to download since morning i have been trying to download it not working,1
2021,Ok,4
2021,Nice,5
2021,Horrible experience. Never got past the OTP option as it keeps showing an error message,1
2021,Great,5
2021,Is good,5
2021,Azaming app,4
2021,Very easy and fast to use,5
2021,"It's all rubbish, you will still have to visit the bank before you can make any transactions",1
2021,Excellent,4
2021,Best app,5
2021,Sex tape,1
2021,Not showing all Electricity billers .... So bad of this app,1
2021,Wonderful app,5
2021,We,5
2021,Nice apps,5
2021,"Excellent app,easy to use, fast and reliable.",5
2021,Sack whoever designed this terrible app. Why is First Bank always backwards? I can't generate receipts? I can't generate my bank statements - I have to get to the bank to do that.. So frustrating.. Can you guys copy Access Bank and see how banking is done.,1
2021,Very bad,1
2021,Sulaiman muhammad,5
2021,Granty,5
2021,"Zero star, I can't login a new account even when I deleted the app and redownloaded it. It's frustrating. Seriously.",1
2021,Excellent,5
2021,Please help me out with my account formation,3
2021,good,5
2021,Excellent application and it is very easy to use.,5
2021,The is very good for easy transaction,5
2021,Great experience,4
2021,Very good indeed,4
2021,"This is very important app for transfer, an also to download recipe",5
2021,Too bad than to give ome star,1
2021,Awsome,5
2021,I am trying to withdraw money but the account i want to debit from is not showing and when i try to transfer it will say account switched off then i on and off it and on it again but it still saying account switched off please fix this,3
2021,Awesome,3
2021,better than before,5
2021,Pamilerin,5
2021,Very inpotant,1
2021,Very happy,5
2021,Good,5
2021,I want,5
2021,I am glad but having issues with installation and using,5
2021,"M given u one star becus i lost my alart sim nd m trying to change my num on this app before going to bank i couldnt do that ,it very bad and hurt me alot since then up to date i dont have chance or less to change my alart num in the bank",1
2021,Difficulty downloading app,1
2021,Awesome,5
2021,Good,5
2021,Great,5
2021,Very reliable. I do not have issue ith this apps. I recommend it to us.,5
2021,Easy for transactions,5
2021,Good,5
2021,This first Bank mobile app is the first useless mobile banking app I ever since in my Life all the banks services is not function on the,1
2021,The app was working fine till i updated it. Now i can't check my History anymore. It just keeps on showing getting statement over and over. Please fix this,1
2021,"Your app sucks, always difficulty in transfer to other banks It take ages to load and make transfers to banks especially other banks I've been trying to make transfer to other banks and it's taking eternity to load, I'm frustrated!! In short you people sucks!!, I'm infuriated!!",1
2021,Anytime I use it for urgent transfer i always enjoy it,4
2021,I love this app,5
2021,Namumu dey use dis app,1
2021,I couldn't access this mobile app Since 3 weeks ago,1
2021,Five stars,5
2021,"Money was sent from another bank into my acct since yesterday, I haven't receive alert still now!!, Whats going on with the app?? I give no stars untill your goddamn network is fixed.",1
2021,"After downloading the app, its not registering me",1
2021,This app is very helps us,5
2021,"It's very bad that I can't use this app after the lost, replacement and formatting of my phone a number of times...telling me that I have changed phone for up to 10 times that I can't have access to use the app....it's very bad that security measures should be revisited or I will just go and close my account with firstbank...and move on with my life ....",1
2021,Perfect,5
2021,Good!,4
2021,there is a problem on this my first moble,5
2021,"I am giving 3 stars, reason, after transaction, no option for receipt download. Again transaction filter is not working.",3
2021,Very nice,5
2021,Good and fine,5
2021,"It makes cash transactions much easier, I love it. Thank you",4
2021,"I'm really angry and not happy with u people at all,I was d one who asked u through email to help me Deactivate my account for some time and after 3days I asked u guys through email to re ACTIVATE it and then u started giving me story that I have to go the nearest branch to get it activated 😡, reallf ?If i had wanted to go through the stress of covid 19 protocol in ur branches, will I asked u to activate it 4me? All I want is my account to be activated,I will provide any documents u require.",2
2021,"Customer cannot generate reciept after transfer, this is the worst of this app. Update your application please.",1
2021,"Hello, please update the application with the android BiometricPrompt API so that users with devices like Pixel 4 can log in with face unlock. Also, there are so many flaws with the application such as generating a receipt after a transaction has been made. Please fix all these.",2
2021,Very good!,4
2021,"Am having blank space, when o click account to be debited from.",1
2021,lovely Experience,3
2021,"I am mot happy since i got this app it is one debit to the other, last week friday you debited me currently the amount of 300 for message alert and 1500 that i want to use this morning you have debited 1300 for message alert please i beg you in the name of God returm that money i need it this morning, this is crazy for Christ sake",1
2021,Pretty well,3
2021,"It is very easy in this way, transfer or balance checking will admire you of having this app so،,my people and my family always follow first money banking,bye for now.",5
2021,Very effective and easy for me,3
2021,I am trying to register but not through and information got is that the card is not connected to card system which sounds funny because the card was collected from your office,4
2021,Excellent,5
2021,Good,3
2021,"You dey mad, mobile app is not good just saying rubbish that is why I trust zenith bank just get lost foolish bank",1
2021,I can'nt download from my play store,5
2021,Very good,5
2021,Good job FBN,5
2021,Alright,5
2021,Very difficult to make transfer with this app,1
2021,"I am giving you three stars for these reasons. First, you can not generate receipts after you have made a trasnfer, so your self service menu is useless. Neither can you generate a statement!!! Worse of all, you do not have any records of normal loan i took a while back on tthis app. This current version wont even say that the loan has been deducted. This is not good at, infact i am changing this to 2 stars.",2
2021,"For the past one month now I have been trying to to log into my mobile app but it keeps telling me cant verify my card even when my digits was very correct , what's the problem please",1
2021,"This app is 100% good, big up to first bank",5
2021,Good,3
2021,"Everything was going on fine until recently, I suddenly became not eligible for FIRST ADVANCE on a salary account. And I have been using the service for few years until now... So disheartening!",2
2021,Cool app,4
2021,This app should at least have hide account balance like zenith Bank is not everyone that are besides you that should be able to know which amount is in your account. Thank you I hope you see this and fixed it quick !!,3
2021,Very good,5
2021,"The only challenge i have is ,whenever i try to recharge, it deducts my money without crediting me. This can be frustrating especially when its your last and firstbank hardly refunds the deducted money",4
2021,I love it,5
2021,"I can't log in , this app is telling me not allowed in this Device",5
2021,Supperlatively Beautiful.,5
2021,My best loving bank,5
2021,My virtual card i cannot activate it because my account refuse to show while i was trying to do it in the app like i dont know why🤦‍♀️,2
2021,"Please, how do I get my Transaction PIN?",4
2021,Nice app,5
2021,good,4
2021,But it should contain a mutiple self account for use incase.,3
2021,It's ok,5
2021,Thanks so much,5
2021,Good,5
2021,Ok,5
2021,Very useful and free stress.,5
2021,The new update is quit slow damn,2
2021,Exc.ellent,5
2021,Very fast and reliable,5
2021,Good,5
2021,Is fast and easy,5
2021,Good,5
2021,Very much exciting app,5
2021,I really don't see why an update should end worse that,5
2021,"This update is nothing but a trash,it keeps on displays ""error has occured try again latter"", i couldn't login to my acct,try and do more update.Acct statement cant be generated on this app",2
2021,Unable to transfer 😭,1
2021,Easily operated,5
2021,Nice,5
2021,"Stupid app....I downloaded the app from play store yet I can't register my account....there is no option for registration... just ""login"" how on earth do I login when I have not registered..and now I can no longer use my USSD code,I don't know what you guys have done...all I can say is I hate you 😩😩😩",1
2021,Good ok,5
2021,I think useing first bank is the mist wonderfull bank,4
2021,Very good,4
2021,Thanks so much it's very important,5
2021,Withdrawal limit reduce for what na?,1
2021,Worst app ever!!!!,1
2021,"I've been trying to send money to somebody but it's not been going through,it's been telling me ""From account is not available for selection.Switch on account to complete transaction "" I had it switched on yet I've not been able to send the money Please help out",1
2021,Best,5
2021,"Useful App, thanks firstbank",5
2021,"The new update does not show account statements, the screen remains blank. I wish I can go back to the previous app.",3
2021,Execrllent,5
2021,Very ugly UI,2
2021,The best,5
2021,I open an account through the app so far i have 3000 naira buh can withdraw and i dont know why,1
2021,The app is doing well,5
2021,Am unable to transfer money,1
2021,I don't understand why I have to answer security questions to save an account as beneficiary. Me and my beneficiary o. Please remove that function. It's stressing me fgs.,3
2021,Good,5
2021,GOOD,5
2021,Good,5
2021,Yes this app is very good and make transfer easier,1
2021,good,5
2021,First Bank mobile App has be the best app I have be using for all my transaction without any issue.,5
2021,Keep it up to attain a high level in banking system in Nigeria.,5
2021,"Quite good application,fast and precise. However, i noticed one debited airtime purchase of #1,000 through First bank account, in respect of Airtel Line on 30th April instant didn't actually charge my line.This is not good for your image. Kindly refund",4
2021,You're most worst,5
2021,Great,5
2021,Like it,1
2021,"This App is good but it's giving stress, my phone was bad and everything on it wiped out and i re-download and it's telling me I've reached the mixemum level of 10.. And i need to active this App on my phone.. What em i gonna do?",5
2021,Great,5
2021,Great job,5
2021,I have been getting error messages and I am unable to login....please fix this,1
2021,Perfectly okay,5
2021,Nice app,5
2021,verify,5
2021,Excellent,5
2021,Great,4
2021,Excellent App.,5
2021,Excellent!,5
2021,Bad for login out,1
2021,Good,5
2021,Nice app,5
2021,Excellent,5
2021,"I read some comments here when I was about installing this application which really discouraged me in the first place but due to the fact that I needed the application at the moment,I installed the application. To my surprise,all the registration and transaction I did on the application succeeded without any interruption. I must confess the application is very good,try it.",4
2021,Salmanu halilu dammakullu,5
2021,Its needs a cutomer service forum. You need to get feedback from your clients on the app. Create one please.,2
2021,It's a nice app but you can't add 2 different account on it,3
2021,Wasiu,1
2021,I just installed the app yesterday and it keeps saying my transactions is being verified till date I haven't been able to do anything on the app,1
2021,A convenient banking,5
2021,Esay to use,4
2021,Good,5
2021,Very nice application and easy to use,5
2021,Satisfaction,5
2021,"I like this app am giving three stars, remove adds",3
2021,Why am i having difficulty downloading this App. Since last night. I have good network but its not installing to 100%,1
2021,exceptional,5
2021,"I have been trying to reload my First mobile App for the past 48 hours and remained unsuçcessful . I have some important transaction to make, how do you assist me, I am almost frustrated. Thanks Salami Tunde Sikiru",2
2021,Someone can't transfer money,1
2021,Good morning,5
2021,I love this,5
2021,Superb,5
2021,Excellent,5
2021,Very ok,5
2021,Need a load,1
2021,"Very bad and worst,it is not working well",1
2021,Good,5
2021,Why is it that details of a closed account can still be seen on the app?,1
2021,Excellent,5
2021,Like,5
2021,Excellent,5
2021,First bank is not working on my phone Huawei y6p I ve try all my possible best the message it displaying is says first bank can not work the phone has not Google play service so what is the solution?,1
2021,Ismaila. Dahiru,5
2021,Awful,1
2021,It is quick and fast foe good emotional uses,5
2021,Not working at all How do i go back to the former one pls,5
2021,Good app..ride on,5
2021,Nice app and easy to use but I think provision for loan re-payment should be made available not necessarily waiting for the month to end or next date of payment.,5
2021,This new app is very frustrating can't even register . It's very annoying. First Bank you're too good to be of this low standard.,1
2021,I didn't download this applications please help me to get rid of this problem. Thanks,1
2021,"Very slow, the worst I've ever experienced.",1
2021,"The app upgrade is trash. It doesn't allow me select the account I want to debit from, hence, I'm not able to perform any transactions. The old app is far better. I think I'm going to stop using First Bank because the app is not convenient to make transactions.",1
2021,Very good app,5
2021,Excellent,5
2021,Nice,5
2021,Been trying to open my mobile application but it's not possible.,1
2021,Nice app,5
2021,Good,5
2021,Realy nic,4
2021,"This app is a complete waste , i cant see my transaction history for a particular date range all i get is the transaction history of the last date",1
2021,Not effective,5
2021,Was poor application,2
2021,It's awesome,4
2021,Nice one,5
2021,So outstanding to use,5
2021,Teejay,5
2021,"Very good app, and is working perfectly",4
2021,Good,5
2021,"This add is good but I just had little problem here must I have to go to my bank and upgrade my transfer limit!!, Can the app developer work on this so user can choose to upgrade it themselves instead of waisting TF please",2
2021,Super,5
2021,The are reliable,5
2021,Nice We move forward,5
2021,Good! It's easy and straightforward. The only challenge is that it can't be used without internet and may not work in remote areas.,4
2021,cool app,5
2021,Very reliable. No 1 in my lists.,4
2021,Good,4
2021,Nice,4
2021,Superb. You have my five star,5
2021,I don't like this update it's giving me headache why please give me the previous one please,1
2021,This app dope And e the work fine,5
2021,Worst app ever,1
2021,"Not impressed ☹️ Each time i try to generate receipt for an old transaction, the feedback is always ""no receipt to generate"" Even if I've made 10 transactions for the day. Pls fix that. Then maybe I'll come back and edit the review",2
2021,Very very good.,5
2021,Chi,5
2021,Couldn't connect my card Saying my Device was connected before and it's my first time doing so,1
2021,Convenient and tolerable,4
2021,Why can't i reactivate my account on another phone?,1
2021,Good,5
2021,First bank,4
2021,Great,4
2021,Useful,1
2021,Good,1
2021,This new virson was not perfect like the former/old one. I can't transfer since the day i updated the app,1
2021,"This App is okay, I have been using it past some years now. I just notice that the date issue, like today 25th it's bring 26th on all the transactions I did. Even yesterday 24th, it bring 23rd to all my transaction which is very confusing. And also I can't able to get my bank statement on the app.",2
2021,You're the best!,5
2021,Coolio's,3
2021,Very helpful tool of transactions. Yet sometimes it doesn't be seamless,5
2021,You can't even update your records (phone number and email). Your contemporaries in the banking sector allow customers to update their records using their bank android application. Please look into it. Thank you.,4
2021,Most user-friendly and awesome performance. Great security.,5
2021,Difficult to download first bank app,1
2021,Very good development,5
2021,Amazing,4
2021,Good,4
2021,I so much love dis apps like mad... Kudos,5
2021,Splendid.,5
2021,Worst App for transfers when you need it the most.,2
2021,"Their should be a way to log out from all devices, in this days of insecurities and cases of damages.",1
2021,Wonderful,5
2021,"So poor, it hang a lot and so slow",1
2021,Excellent,5
2021,"Not working, I was on the previous edition for about five years and it never disappointed me for once, until recently when lack of Internet network at the base app in the Bank caused me to uninstall it regretably. Obviously, that was a better edition than this. The one thing I have always known with First Bank is that their systems are NEVER SMART.",1
2021,THE BEST,5
2021,Excellent,5
2021,"If I'll add to the one star, 'twill be my middle finger. This is not in category ofa ""Bank mobile app"".",1
2021,Nice App....user friendly best app of all banks keep it up,5
2021,No more walker walker to the bank. Amazing app,4
2021,Am just appling for dis App i don't av any experience yet but i know it will be great,5
2021,Please what is wrong with the Mobile App I can not access my App anymore. Please you people should do something about that.,1
2021,Perfect,5
2021,Alani babatunde,5
2021,Very bad please can't make transfer anymore whats the problem,1
2021,Excellent,5
2021,Nice,5
2021,I can't register my account,1
2021,"I can't make use of the app, i had to uninstalled and install again, still not opening. Pls try and fix this issues.",1
2021,Excellent,5
2021,A very user friendly app,5
2021,"its terrible for the past 48 hours , i have not been to transact",1
2021,"Very good n excellent, keep it up",5
2021,Very excellent,5
2021,I was unable ato do transfer,1
2021,Useless bank useless app seized my money for 90days and counting 😡,1
2021,Excellent,5
2021,Very easy and fast to use,5
2021,I am beginning,5
2021,Nice one,5
2021,Okay and easy to access,5
2021,"Had to give it a 3 star so my comment would be noticed, the whole app crashed already and not working so much for an upgrade",3
2021,"Great! Well organised, ready for customers' relationship proficiency.",5
2021,Fine and faster,1
2021,Correct guys!,4
2021,Very good,5
2021,It is damn frustrating to transfer via other banks but to no avail in the last one month and more devastating is not being able to transfer in the last 12 hours from first bank to firstbank. The warning message am receiving that there is an error and should try again in the last twelve hours is confusing and bad for business. What do I do?,1
2021,Great,5
2021,Serious problem try again later that's all I get after downloading it so I can used it to open account considering the time I will have to wait at the banking hall as a result of covid-19 protocol,1
2021,Worst bank app ever No statement generator How do I access previous transactions,1
2021,Muna godiya sosai,5
2021,Love,5
2021,Good,5
2021,I can't get accurate statement of account after selecting the particular date.,1
2021,Firstmobile is. The best in the world,5
2021,This bank is very smart,5
2021,"The app sucks at doing other transactions such as paying utility bills, it will just deduct your money for nothing. Then you will now start parading bank for refund of your money.",3
2021,Sani Barau Baji,5
2021,I can't open an account,1
2021,Outstanding,5
2021,Good,5
2021,"Well, I'll say the app is getting better. No sure though. I'll give 5 stars when I'm sure...",3
2021,Thanks once again,5
2021,I can't transfer money to other banks through this bank wallet I'm totally confused 😓,1
2021,Great,5
2021,How can I deactivate someone's account and log in my own?,1
2021,we are good,5
2021,Perfect,5
2021,The app is ok but the fact that I can't use it for my business is an issue... time issue... a withdrawal or deposit of yesterday could be showing todays date... and I also want to be able to get my bank statement like other bank apps,3
2021,Lovely,5
2021,Not bad💯💯,5
2021,Daniel D Obaje,5
2021,Greatest 💯💥,5
2021,Excellent,5
2021,Very bad,1
2021,"Trash app, I can't even activate on my device.",1
2021,"Very useless app..if i had known i wouldn't have tapped d update version...d former is way beta...dis rubbish version,, i can't save transactions ....,,cant screen record or even screenshot ..xo wat da hell is d use of dis app???",1
2021,I cant seem to use this app at all on my Samsung S20 ultra. Please fix this ASAP,1
2021,It's good,5
2021,Very low,1
2021,Very good,5
2021,The app is good,5
2021,Good,5
2021,I've had a good experience with them and the customer care and staff are very good people. More wins,5
2021,Very good,5
2021,"I have been using this app for the period of 3 - 4 years now, i have never felt bad the am feeling now, i can,t tranfer money from my account to my family back home ,this the app i used to send money, now it,s holidays period the children needs money for there up keeping, i have updated my app the futures are okay, but i still can,t transfer money please i need help on this😂😂😨😭😿",4
2021,Good,5
2021,Great,5
2021,Fantastic,5
2021,Satisfaction,5
2021,I can't even screenshot. Mitcheeew... Google play store should create a 0 star rating,1
2021,"Since the recent update I have not been able to log in. Cannot access my account, it keeps closing no mater what service or log in option I choose. Please how do I return to the old version as that was working well for me.",1
2021,It's says I have reach limit,5
2021,Excellent,5
2021,Fast and reliable,5
2021,Awesome app. Cheers!,5
2021,Good and always reliable........,5
2021,Well Functional Banking (w.f.b),5
2021,Good,5
2021,"I am trying to connect with my first bank mobile account to no avail. Please, help me out. Thanks.",5
2021,This app is utter rubbish.,1
2021,Absolute slow. Zero rating,2
2021,Nice,5
2021,Epic Failed App. Only works when it feels like.,1
2021,Nice 🙂,5
2021,"Can you guys please provide an update for this application or at least revert back to it's former status. Can't make a transfer since late last month, getting an error response ""unexpected error occurred. Please try again later"" Kindly work on it.",1
2021,Beautiful app but I have a little problem with the bank.,4
2021,Very good,5
2021,Omo x100000,5
2021,Very bad experience,5
2021,First bank is good to bank with them,2
2021,The review I read is not welcoming but I said let me use it before I rate it I gave you five stars because ur app is simply the best,5
2021,"If you're using this application and you change your mobile phone, be ready to get frustrated because it won't work. Especially if you're living abroad at the moment. Very stupid app. So heartbroken. I'll give 1 star only",1
2021,Amazing App!!!!!,5
2021,It's very good and easy to use.,5
2021,Good,5
2021,Fantasticy,5
2021,Satisfaction,5
2021,Good,5
2021,It is very nice.,5
2021,Excellent,5
2021,"In fact an update one is even worse than formal application,I can't access my account anymore talk less of transfer money to my supplier. In fact you have made me loose the goods I wanted to buy this afternoon because of this useless update.",1
2021,Good app,3
2021,Very good,5
2021,Help me get my account number,4
2021,This is an great app,5
2021,It's a good app. It's features upgrades and become more okay when it's updated,5
2021,Nice 👍,5
2021,It's the most customer friendly banking app I have ever come across,5
2021,Easy banking,5
2021,Poor,2
2021,Fantastic,5
2021,"The best way to Bank. A complete Bank in my pocket, life is so much easier with this App. This is highly appreciated.",5
2021,Ok,5
2021,I don't like that this new update does not allow screen rotation. please do something about that.,3
2021,Zenith Zenith,3
2021,Very nice.,5
2021,So so bad I really regret updating this app.,1
2021,Too slow,1
2021,Thank you,5
2021,The app is not working well as I want,2
2021,Nice,5
2021,Good,5
2021,This update is worse than the first. Ever since I start using I am not able to download or send transactions recipets. Could you please fix it. It is not funny at all,2
2021,Need updating to match up with current trend,3
2021,Great app. I would say one of the best I've ever used. Simple navigation and ability to see my transaction history.,5
2021,I like it,5
2021,It excellent,5
2021,Since I had my virtual Visa card I can't make use of it,1
2021,Bad,4
2021,The worst bank app I have ever used. I'd give it zero star if I could.,1
2021,"Am trying to download this App to see if it will work because am tired of it all. Went to the bank and i was told it was my phone, i deleted so much for it to work but to no avail. It always read unfortunately first bank mobile app Not responding. Please what could be the problem?",1
2021,I think the app is good but there is no place to download statement of account,2
2021,Worst app ever,1
2021,Excellent.,5
2021,Very nonsense app,1
2021,Fine,3
2021,The developers of this app doesn't care about the reviews at all. This app is trash . You can't view your statement it only shows your current transaction and thats annoying 😒.,1
2021,Unable to send cash.. Don't know why it always shows system error,1
2021,"Very very poor, I can't even generate my statement of account with it.",1
2021,I can't even transfer money from this bank through the app. Not showing me account I should choose from when I want to transfer. Bad.,1
2021,Europe furniture 4 Life Ltd,5
2021,This is the worst app i ever seen it cant even open talk of do transaction,1
2021,Cool,4
2021,Very easy no stress me first,5
2021,The software crashes are too frequent and Ill timed. Do something about it,2
2021,"PLEASE FIX THIS ,NOT ABLE TO LOGIN UNTIL I DO IT MANY TIMES ,my transfer not going tru keeps saying request error, is tiring",1
2021,"The worst app ever couldn't print receipt, l did a transaction that l have to send evidence of payment which I couldn't. Old app is much more better than new upgrade.",1
2021,"You guys are consistently getting worse with newer versions. With Ussd code, first online, and first bank app, all useless. For over an hour I can't successfully complete an own transfer. Makes me surer I want to abandon this account.",1
2021,Useless application,1
2021,"Annoying,loads too slow",2
2021,Today 9/4/21 this app has absolutely let me down..,2
2021,The app is a mess right now. I can't do anything. Please fix it.,1
2021,I couldn't use the app.kept getting error messages,1
2021,Lovely,5
2021,The best of all banks,5
2021,"Thank you first bank for this app, unlike your inexperienced staff that is so strict and snobbish. This app is wonderful though when i want to use my self service, it keeps telling me to visit any nearest bank, why is it self service then.apart from that, the app is wonderful. Update Can you please fix the date range just like UBA arranged there's in monthly flow. I cannot confirm transaction of if they more than a day. Please first bank do this for easy transaction.",5
2021,Good,5
2021,"as far as I am concerned it's a no start!Horrible! I opened an account 2 months ago,I made an error of transferring money into the account! I have being trying collect my money,they froze my account ,their customer care is telling me to get to the bank,can you imagine! Stupid app and bank ,ps don't use the app ,it is very stupid!",1
2021,Request processing error🤨 please what's that😞 I want to create an account with first bank,2
2021,Lovely,4
2021,"Very good and easy to use but I can't rate it 5 star becouse I have both current and savings accounts, but I can't find my saving account.",4
2021,Good,5
2021,I really appriecite with this app,5
2021,Very good,5
2021,The best,5
2021,Good,4
2021,I couldn't even Make transfer after opening my new account with it,1
2021,Good,5
2021,It was very ok,5
2021,Excellent,5
2021,The app is very nice,5
2021,"I really don't see why an update should end up worse than the previous. Well... That's my experience. I wish I could go back to the former. This update is first too slow, then it's not as intelligent as the former. I could input account number plus other unnecessary info on the old app, with just hitting the backspace botton, it goes straight to giving me the account name. But this update does not have that intelligence. It's analog",2
2021,Good,4
2021,Please activate my app,1
2021,Nice,5
2021,"I wish there is provision for zero star. Most useless bank app ever. This is a shame to first Bank, that your mobile app cannot do ordinary transfer and is this disorganized. You just have to fix it guys. This is not good enough",1
2021,Lovely,5
2021,It is good and very fast when doing transaction and it will also give you receipt on any transaction you make. This app is the best friends,5
2021,It makes my banking operations more easier,4
2021,Fantastic,5
2021,Awesome!,5
2021,Good,4
2021,"I have been trying to activate the device for more than two weeks now,but it kept saying you have reached the limit of 10. Even after uninstalling and reinstalling severally. I dont just know what to do again",5
2021,Account is a good thing to you,5
2021,Very nic application,5
2021,Ok,5
2021,Very good and secured,5
2021,"Very nice and easy to use, so much like it. But I need to be updated",5
2021,Excellent,5
2021,"Firstbank mobile app is great I would've given it a 5 star but their services at the bank is very very poor, I mean that of Iweka branch Onitsha, their manager can insult😤, you will come to the bank in the morning either they will tell you no network or their light will off and they will say that u should wait that their gen spoilt🤦 everything there is useless , managing is very poor Except their ATM and when you want to do fixed deposit #tankio",4
2021,I ❤️ FBN,5
2021,Great,4
2021,Great experience,4
2021,Good app good first,5
2021,"Worst app ever, crashes everytime i want to sign in. Don't even waste your time with this trash.",1
2021,I love the app but the process,5
2021,"I dont like the way the app is behaving, one cannot trace back previous transactions, where i am is very far to bank and i need to use a certain history for clarification but its not bringing it, too bad",1
2021,"Can' t make a transfer for weeks now, keep showing getting beneficiary, have uninstalled and installed same thing, i'm highly disappointed",1
2021,Poor network connection,1
2021,"My bank my pride, i love tgus app it doesn't waist time in tranfaring or buying air time.",5
2021,Can't access the loan advance services always showing in error in processing.,5
2021,Great app and to use,5
2021,So nice so good so powerful,4
2021,Exceptional,5
2021,Need improvement,2
2021,Cool and tested,5
2021,Good,3
2021,This app is really good,5
2021,You are always on first,5
2021,Its very easier and faster,5
2021,Good in deed,4
2021,How is it possible that I can't generate my statement of account? This is unacceptable.,2
2021,Easily accessible,5
2021,Very bad why can't I receive my otp code while I still use my sim card,1
2021,Is just circling saying its getting beneficiary ..now i cant do transfer,1
2021,Nice one,4
2021,This app is like moving from 21st century to 19th century in terms of speed. Very slow,1
2021,Good,5
2021,The transaction history only shows current month unlike others that you can view as far as five years history via the app,2
2021,"Good to go, first bank, the first",5
2021,Worst bank app ever. No provision for account officer or manager. No place for complaint services or even email. It's better they don't have app sef,1
2021,Safe to use,5
2021,Very nice,1
2021,"Please check the latest update version development Is worst and unbearable,reason why goes thus👇 Old phone Accounts can't be sign out despite the several deletion of it It will still automatically login into the old phone owner acct",1
2021,Refuse to update my application its showing Firstmobileapp has unfortunately stop,5
2021,Why on earth am I finding difficult to access my account details??,1
2021,Good,5
2021,"Please, I use QR code to pay and my account has been debit but they don't pay for what I required it for since 30th of March.",4
2021,The app is pretty functional and gets the job done,5
2021,"This app is very annoying. Imagine, one cannot even get their statement of account on the app. As the First Bank in Africa you really need to have a well robust app that can really support less visit to your banking hall. Much respect to other Banks who have consciously invest in apps that as make banking business easier for their customers. Notably is GTBank. First Bank kindly do the needful.",1
2021,Excellent,5
2021,N A,4
2021,Executive,5
2021,I appreciate the goodwork you people are doing but please also make this app compatible for galaxy tab GT3100......your app doesn't open and makes me use my other phone to do transaction with other banks app ......why even uptill this moment?,1
2021,Impressive,4
2021,Great application with great experience,5
2021,The UX experience need to be review. I can't search for transaction history as in date range and cannot do multiple transfer to deference beneficiary. The worst banking application so far in playstore.,1
2021,The worst bank application so I can't search for transaction history as in date range and cannot do multiple transfer to deference beneficiary. The worst banking application so far in playstore.,1
2021,👌👌,5
2021,This is the best app,5
2021,Do honesting,5
2021,"I don't know why this keep happening, I tried to top-up air-time and my account is debited and I don't ever get to receive the air-time....this is exceptionally bad experience which has forced me in to better alternative...",2
2021,It's a perfect,5
2021,"Woeful bank, woeful experience with woeful application. Update your app",1
2021,I like it,5
2021,Great app,5
2021,It's easy to use..... satisfactory,4
2021,Very good and delightful I so much love this app it reduces stress for kudos,5
2021,Best app,5
2021,👍👍,1
2021,Great,5
2021,Keeps crashing. I haven't been able to gain access for about a week now. Kindly do something!,1
2021,Worst Bank ever,1
2021,Royally,5
2021,Though it's still better than not having.,3
2021,Nice,4
2021,Excellent!,5
2021,Is the one that has pay bills and transfer and many more,5
2021,Maths,2
2021,"I love the app, good for me and the purpose I want to use it for.",5
2021,"Firstmobile app quick and efficient.. first bank you are the best, keep growing higher.",5
2021,A wonderful experience,5
2021,It's a wonderful app. It's user friendly. The interface is awesome and the operation is great...,5
2021,Best Mobile App Ever,5
2021,It is highly exceptional,5
2021,"It's user-friendly and seamless, too.",5
2021,It is easy to use and captivating,5
2021,It is exceptional,5
2021,"Great app u dont want to live without, flexible and easy to use",5
2021,Very user friendly,5
2021,Efficient and reliable,5
2021,Wonderful,5
2021,Beautiful product,5
2021,"Very easy, reliable and safe",5
2021,Nice UI,5
2021,Awesome,5
2021,Wonderful experience,5
2021,It was a very good application that every first bank users should have.,5
2021,I can't complete transactions.. I can't change my mpin.. I can't see the secret question they keep asking me to answer,1
2021,Great app,5
2021,"This app is worse compare to other banks i can't even find my BVN on the mobile app, look at GT bank my friend get access to his bvn on the mobile app easily please i think you should update your app so. Thanks",1
2021,Excellent. Thanks for this.,5
2021,Good,5
2021,Thanks for this technology,5
2021,Very user friendly,5
2021,Flexible and cool,5
2021,Good,4
2021,Perfectly okay,5
2021,Okay,5
2021,Good,5
2021,Very awesome thanks,5
2021,Lovely and easy to use,5
2021,very good,4
2021,"I just opened an account and funded it from another bank. It has been debited but appears blank on your app. What the hell is this, please rectify.",1
2021,Awesome and Incredible,5
2021,There should be account limit option in the UX design,2
2021,It doesn't show my BVN,1
2021,"Worst app ever... Telling me card error... U people should upgrade ur bank app.. rubbish app after wasting my data, God will not forgive u people",1
2021,MY BEST BANK ACCOUNT MY BEST BANK OF SUCCESS MY BEST BANK OF FRIENDS MY BEST BANK OF BUSINESS MY BEST BANK OF ACTION MY BEST BANK OF PROGRESS MY BEST BANK OF MY WIFE THIS YEAR WE MAKE MONEY IN THE NAME OF ALLAH AND HIS MESSENGER MOHAMMED S A W,5
2021,God we punish you people it we never be well for you people for taking my money,1
2021,Good,4
2021,Cant register for months now.. Its annoying.,2
2021,This app is the most annoying app I download this app since morning and i have been trying to open but error I hate it .plz do something abt it,1
2021,Great,5
2021,"It is very poor. I opened an account on the mobile app, i funded it from another account but I was unable to use the fund in it because the space for account to be debited is blank and transfer of any kind could not be done. It is so annoying. Sincerely, this is an extremely useless app. You can not do anything on it",1
2021,The quick cash amount box is not enabled hence has been a constraint to apply for the firstmonie,5
2021,Good app,5
2021,Great,5
2021,Is not displaying in my phone,1
2021,This app is very bad too slow ads again mtchew,1
2021,It not responding on my phone,1
2021,nice and easy,4
2021,Please help I've been trying to register and it keeps telling me an error occurred nothing is working 😡,1
2021,"Pleaseeeeee first bank, im stranded here....its a matter of life and death please ive not been able to tranfer or use the ussd code since yesterday. At the point of select an acvount, nothing comes up please rectify please i beg you. Rita Nenye Uzoh",1
2021,Good,5
2021,It's not functional anymore,2
2021,Best,5
2021,This bank is a very stupid bank just going to close this stupid first bank and open a better bank rubbish 🗑,1
2021,Cool but slight challenge. Does not back date transaction from last year till date. But other vanks does.,5
2021,Reliable,4
2021,Very good,5
2021,Aweful experience,1
2021,Good all time,5
2021,Can't open app on my phone,1
2021,Best bank ever💯😘. You First 😊,5
2021,There's. Need to review the update. I can't access my since the last update some days back...,1
2021,App closing,1
2021,Nice app,3
2021,"I have still having issue my account history, please you need to do something about it",3
2021,Been asked to select debit account and my debit account is not showing. Please fix it. And the transacrion history should replace that chart and make it easier to use.,2
2021,Great,5
2021,Nice,5
2021,Legendary,5
2021,It was working. Then had a forced update. Now it just flashes and does not open.,2
2021,Good,5
2021,It was really bad,5
2021,"Useless ever seen, don't create your account with this fraud app",1
2021,Why 10 maximum of device limit what do I do pls,2
2021,Great,4
2021,Perhaps,5
2021,Not coming up again. It has stopped working,1
2021,I like it,5
2021,Cool,4
2021,"Useless app, ur IT teams r quacks. Sack them all.",1
2021,100%valid,5
2021,Nice app,5
2021,The app does not download fast and is very annoying,1
2021,I can't receive OTP code to continue my registration.its over 2 weeks now I have been trying it,1
2021,I learn that first monies is the easiest,2
2021,Fantastic,1
2021,"It was quite fun till I changed my device,once I have my log in and password I see no reason why I have to pass through so much stress again,it should activate on d new device na",2
2021,BUG ALERT: Uninstalled the APP downloaded from playstore back and launched the app. Immediately it brought me to the dashboard without even asking for pin nor password. Please give me your developer contact let me do a screen record of what am talking about. Or simply check it out yourself.,2
2021,Unable to use the services for about 9 hours now,4
2021,"The best among all, but is like the app is keeps stopping on my phone anyway you guys are really protective much love FIRST BANK OF NIGERIA😘💖💖",5
2021,Nice application keep it up.,5
2021,"Very easy to use, is nice",5
2021,Good,5
2021,It's a good app but u the issue of not being able to transfer or recharge airtime is annoying... It keeps asking for account to debit from and doesn't show anything..it has kept me stranded.. please fix this issue,3
2021,Not enjoying it,3
2021,App not working,1
2021,Best mobile banking App,5
2021,Stupid app,1
2021,This is the best I love using it very fast and easy to use,5
2021,"For two days now, I couldn't open the app. It keeps saying app has stopped working.",3
2021,Very easy to use app. I enjoy it any day any time,1
2021,Needs improvement,3
2021,First mobile app is so super fast and work perfectly except there is network issue.👌👍,5
2021,It nice and very easy to use,4
2021,Please my app is not opening. What can I do? It keeps stopping. 🤦‍♀️,1
2021,Nice app easy to use,5
2021,Cool,4
2021,"First Bank why isn't this App opening??? Wetin I do una naaaa? I for the use the old App ooooo wey better. Please can you revert me back to the older version??? Biko, Ejooor, pleaseeeeeeee!!!",1
2021,It's good and necessary.,5
2021,It has been a very good and wanderful means of banking,5
2021,App keeps stopping,1
2021,Let contiue.,5
2021,Bhad app it's always loading Pls improve yr app Transfers are not always going through,1
2021,Pls firstbank refund my #1000 recharge card money that was not given to me on 21/3/2021 through this app of a thing,5
2021,Good,5
2021,Nice app,5
2021,Best banking app ever 🙌✌️,5
2021,I hate this app and the developer that developed this app is stupid what a baf app no customer care support and is not workung normal is so painfull that im banking with firat bank i was debit in my app no support to contact and report bad bank and idiot app get lot bad country,1
2021,it is not opening,1
2021,Worst app ever😡😡😠 I have recharge my phone more than 4 times without getting the airtime but i have been debited.,1
2021,Hmm hunny bb,5
2021,I can't choose account. Why is that??,1
2021,dis app is so slow to download 😤,4
2021,"I just open this an account due to transaction issues I am having with fidelity Bank PLC. now I have been trying to do some transaction ever since I opened first Bank account through this there app, it has not been working due to (select account to debit) is not displaying anything when clicked , I don't know what is really wrong with Nigeria and there thing.",1
2021,"Can't generate account statement. Can't even see transaction history. I wonder how the app is useful if it can't generate receipts for past transactions. Those features need to be added to your next update. It can help in times of urgency and online stuffs. Pls do that, thanks.",2
2021,There should be a way of customers resetting their mPin when they forget it. Now I can't login to my account via the app because I have forgotten my mPin,2
2021,Good service keep it up,5
2021,I don't know I can't activate on a new device. I have all the information,3
2021,Very good,5
2021,Its super good....its the best mobile app so fa,5
2021,Cool,1
2021,I have not been able to open the app and it is not working on my phone,1
2021,I can't even send money with the app it's keep saying OTP and after putting it It's not going,1
2021,Good,2
2021,Read and write,1
2021,Too slow,1
2021,"Kindly update your App to enable customers upload their Means of MID, Utility bill and other things for an account update",5
2021,I really want to be one of the good customer... thanks.,5
2021,FANTASTIC,5
2021,"Firstbank is closing people account without notification... Thier charges is just too much. I want to go and join cooperative, because I will get benefit from there.",1
2021,This app is a bundle of disappointment. Common recharging of airtime has become an issue. FBN has to wake up.,1
2021,Too slow🙍,1
2021,Easy to use. No hassles!,5
2021,I got a new device I want activate and it's telling me I have reached the maximum number of devices.,1
2021,Can't check transactions why?,1
2021,Brilliant,5
2021,Any admirable quality,1
2021,Satisfactory,5
2021,Excellent,5
2021,Awesome,5
2021,Not good at all,2
2021,Well okk,5
2021,Good,5
2021,Very good,5
2021,This app is a fraud and a scam to steal data. I can't activate my device. Shame!!! Why finding an inapplicable app in Play Store?,1
2021,1. Adding accounts to beneficiary is a big problem. 2. Downloading accounting transactions don't work with the range u applied for. There is need to improve on its self service,2
2021,Frustrating service,1
2021,Syperb,5
2021,Nice app. Kudos,4
2021,"If you're looking for the worstest bank on this planet download this app and experience the worst!! Downloaded the app, opened an account, got verified then transferred from my other bank to this stupid bank..I was debited and and money no show for here more than 7hours now...where is my money o?? I got my money after 24hours delay!! Now it's useless cos I can't transfer or do anything cos it's saying select account..which account for God sake?!",1
2021,"This new update is thrash, it's poor. The previous one was way better and way faster too",1
2021,This was a pleasant I just discovered after I added my new phone on G Go(new Gmail). I trust your Bank will live up to the heights you have always inspired not only in Nigeria but also the world. PRIMUS INTER PARES!!!!!!!,5
2021,I wish I can rate this app zero 🌟,1
2021,Am giving this app 3 Star bcus I can't request for my account statement. And even checking the history if it more than 7 days u can't see it anymore. So please work on dat,3
2021,Wonderful app,5
2021,"Very bad app,I need a mini statement of account on my phone ,I couldn't download.please upgrade the app and let's have a mean of downloading a mini statement of account.",1
2021,Love it is nice,5
2021,Excellent,5
2021,Swift response,5
2021,Nice,5
2021,I want to open first mobile app on my phone,1
2021,this is a very very good app,5
2021,I love it,4
2021,Not good enough,2
2021,Very poor,3
2021,"A very nice app, helps with all my transactions",5
2021,Good,5
2021,Good,4
2021,How to do transfer on my phone,1
2021,So greatful,5
2021,This app had make me lose my 900,1
2021,Good app i love it,5
2021,One of the best.,3
2021,Too slow.!!! Need new upgrade plx.,1
2021,Good,4
2021,Very easy to understand,5
2021,I love it,5
2021,Gdirdur dude you should be able get,5
2021,Bad app keep closing,5
2021,Great app,5
2021,I can't even download it,1
2021,O love the app,5
2021,Good,4
2021,Berry good,5
2021,This app is fabulous.,5
2021,This App is wow. It makes me do many transactions from my comfort zone,5
2021,Very good app,5
2021,I love it,5
2021,Awesome,4
2021,Worst app ever...Been finding it difficult to activate my new device,1
2021,The app has become useless to me. You can't generate receipts for payments made just few weeks behind and cannot see you past transaction beyond 7 days.,1
2021,"Deducting my money anyhow... Whenever I make transfer electronic transfer will also be deducted aside transfer charges... Even if I use Ussd code to do transfer, my money will be deducted showing me electronic transfer deducted on the App. Why first bank? Other bank's App doesn't deduct electronic transfer. I think I will stop using your bank",1
2021,"Very wonderful app i personally love it, very fast to open with my device but my concern is deduction of in every transaction",5
2021,Vvvery gud,5
2021,I love this app it works fine,5
2021,"The UX experience needs to be reviewed. When I log in into the app, the first thing I want to see and care about is my Account balance and transactions history, every other widgets are just to complement that. The chart should be replaced with the transaction history and the inflow and outflow arrows on the transaction history are pointing to the opposite directions.",3
2021,Because I need money to solve my problem,2
2021,Pls remove this apps from this play store. Doesn't make sense at all.,1
2021,Good so far,4
2021,Love,5
2021,Very fantastic app,5
2021,Satisfactory,4
2021,I love the application,5
2021,Ok,5
2021,Good,5
2021,Excellent. But please upgrade this app. By even changing some things,5
2021,Observing,4
2021,"very convenient to use very fast in transactions, been using it for two-years.",5
2021,Dificult to update,5
2021,Incredible app,5
2021,Difficult,1
2021,Good,4
2021,Nice app,5
2021,Nice app,5
2021,Fantabulous I love it,5
2021,So incredible,4
2021,Not that bad but I wish I could rate it four star,4
2021,Best app,5
2021,I can't check my BVN that bad,1
2021,Very ok,5
2021,Good,5
2021,"Good and satisfactory, customer first!",4
2021,Disappointed with First bank.,1
2021,Awesome,5
2021,"This is the best mobile app when it comes to banking system, security 100%,",5
2021,Amazing,5
2021,Improve on blocking scammer on your customers,4
2021,Very simple and best mobile bank app,5
2021,Its the Best Thou it was misbehaving before But now its cool,5
2021,"As The age is bringing complex technology, explore so as to be ahead.",3
2021,The app doesn't want to download,1
2021,Very good,5
2021,Nice app. Fast and reliable.,5
2021,I wish I never updated to this version. .2.4.1. Now I can't make any transaction and I also can't reinstall the old version. ..1.8. I can't go to atm as there is always no money. I am helpless.,1
2021,Very good,1
2021,The App is okay... But I'm Unable to add beneficiary asking for security questions that i don't know the answer to. Help,3
2021,Easy to make transfer of funds,5
2021,Good one,5
2021,Perfect,5
2021,"The app is really making me sick,because if i want to make a transfer it will be telling me to select from account of which is not selecting any account, pls i need a clear directives on this app pls",1
2021,Useless app,1
2021,Good app,4
2021,This app is the worst app ever. Imagine am applying for statement of account. Noting is poppin up I don't understand,1
2021,Fair,3
2021,"What is this stupid app doing on google app store? U can't use this app to do anything, it is completely useless.",1
2021,Awesome App,5
2021,"So I had issues loading my old app, thought updating the app will be the best option. Woefully it turned out to be the worst mistake ever. Now all planned transfers paused because I updated my banking App. And then I wonder why complaints ain't responded to. Doesn't even deserve a star.",1
2021,This app is useless 🤣🤣😂😂😂😂😂😂,1
2021,Exceptional,5
2021,It was good,5
2021,Good,5
2021,Good app,5
2021,Is nice app easy to use but it will be nice if you can add how to generate account statement without going to the bank or calling the office line thank you,3
2021,Excellent App and useful.,5
2021,great,4
2021,The best app of trasacktion and my accaunt is saved,5
2021,Nice,5
2021,Not dat good,1
2021,I find the app very useful and convenient. It's the service that's woeful. The deductions from my account everytime I use the app is crazy. I leave matters to fate...,4
2021,Very good,5
2021,You guys have terrible network I'll need to change bank,1
2021,Great,5
2021,Too many versions at the same time making it conflicting. The best one that l should l scored 5 Stars l no longer see it again. Try revert to and reinstate that version. Amaize John,4
2021,Rubbish,1
2021,Good,4
2021,Can't even select bank to send money to. Está aplicación es mal 👎,1
2021,Good,5
2021,Telling me max daily limit exceeded when i haven't transferred up to 50k,1
2021,Great app,4
2021,"I tried creating a virtual card but after I had paid the fees for creating the virtual visa card, the app kept closing, each time I opened it, it will close again and i had not yet set my pin for the card when it first did this, now the payment for the card has been deducted and I didn't get the card",1
2021,Your app is good and fast but since the day I change my pin on the app I can't use my card to withdraw again it is always write and says incorrect password and I always use the password to do transfer in the app why is it like please I will be happy and glad if you could correct your necessary mistake on the app okay,4
2021,Fast and convenient,5
2021,Reliable and security coded.,5
2021,Reliable,5
2021,Una be fool fb; star show that una too wicked and heartless! If not my office waiting be my own with fb,1
2021,First bank is the best bank in the world,5
2021,It's not selecting debit alert menu,1
2021,It's very good,5
2021,This app is simply great with robust functions and great features. The upgraded new version can do many things from the comfort zone of your parlour without going to the bank. Transfer services to anybody is fast and secured. First Bank has improved tremendously with this mobile banking app. I can also pay my bills and subscriptions like cable TV and Electricity bills for my account and assist family members and friends with ease,4
2021,Really good,5
2021,Ok,5
2021,Muhammde lawal,5
2021,This app is good but is unable to bring transaction debit out it doesnt show it out so i can not complete my transaction,1
2021,"Nice banking, nice experience. First mobile is the best",5
2021,From good to hell fire! Who ever performed this upgrade needs a brain resetting slap,1
2021,Remarkable,5
2021,good,5
2021,"Useless app if I can give It zero star i will I downloaded it five times instead it waste my data and did not download, asking for more space nonsense.",1
2021,You need to get me my money out of this bank I have a 3thousand Naira for my mom's drugs keep asking me to select bank and won't bring the bank up please help me out,1
2021,"Worst mobile app, u can't view your statement",1
2021,The worst first bank mobile app ever... I couldn't subscribed my Gotv for 2days with d app.,1
2021,It helps me alot to process my transaction fast,4
2021,First mobile is good and easy to go,5
2021,Wonderful!,5
2021,"I activated the app already yesterday, already made a transfer. Now I'm trying to do another transaction, and it's asking me to activate device again, and when I try to, it doesn't work, keeps showing me an error message",2
2021,Awesome,5
2021,An excellent application.,5
2021,App not all bad,4
2021,"Good, easy banking",4
2021,The management should endeavour to secure personal loan customers with minimum collateral,5
2021,The new update is rubbish,1
2021,Is it that you have network issues or you don't get it again? Please don't add salt to my injury.. let the app be smooth. Don't be a hindrance to businesses.. the app is like thinking if it should load or not..,1
2021,Superb. And Great App.,5
2021,Very optimal and easy ro use. Reliable!,5
2021,Great app,4
2021,Good,3
2021,Nice app,5
2021,Excellent,5
2021,Dats really amaxing,3
2021,The app is not walking with Visa card,3
2021,Nice,5
2021,Excelence,5
2021,Its very useless,1
2021,"This app is great but sometimes slow, I guess it's due to the network issue we have at hand.",3
2021,This new version is just rubbish i cant even login talk more of doing transfer the tin just keep on loadin and loadin no result please give me back the old version is more better than this new version,1
2021,Satisfactory,5
2021,Very good app,5
2021,"Very efficient,well secured and reliable banking services that every customer will be yearning to get. Hence the statement ""You First"" Thanks.",3
2021,Beautiful,5
2021,EXCELLENT. Keep it Up.,5
2021,The way people ate complaining about this app is making me sick pls fix some problem on it pls,2
2021,Most suitable app,5
2021,Very poor service,1
2021,It suprises me when you update an app and the previous version will be better than the so call updated version. Everything about this app version is just wack! Please bring back the previous version!,1
2021,Awesome,5
2021,Very fast and easy good smart,5
2021,Have not been able to make any transactions for money transfer. Because I can select an account. Really disappointed that this is happening to first bank. If you have previous versions and your reading this I suggest you don't update until this issue has been resolved.,1
2021,The app is superb but I've not been able to view my transaction history for some weeks now I'll be glad if you guys can rectify this abnormality. Thank you,3
2021,Its was wow,5
2021,"The worst banking app on playstore. Version 2.4.1 is an insult on First Bank customers. You can't access anything on the app without it circling back and loading till infinity. You have no option than to force close. If you love your sanity, Stay away from first bank mobile or better still use another bank. This bank is NOT for the hardworking masses!",1
2021,"Hey first bank... Please do something about this version, it's rubbish and messed up.",1
2021,I can't print my statement. I need to urgently proof a point to a client . Just a month interval,1
2021,Awesome,5
2021,Great experience,5
2021,Pls i can not find first bankmobile app in my phone anymore.pls restall it for me,5
2021,"Unable to complete my transactions on the app, it keeps telling me to ""select an account"" and still no option to choose accounts 😔",1
2021,It's very nice,5
2021,Perfect,5
2021,It was helpful,5
2021,The app is open for me to do transfer,5
2021,"Great app, I used it for transaction and it was successful and why I rated the four us that if I recharge my line using the app it will be successful but my line won't be credited and my account was still remaining undebited",4
2021,"Very perfect, the network is always good . First bank, truely the first among d rest",5
2021,Please help us to Update this App to be Lite sometimes it's hard work and slowly,3
2021,I am not receiving any otp code,1
2021,Excellent appp,5
2021,Terribly slow since updating the app,1
2021,In all my years I've used this app...... I've never been so dissappoint with it the way I am now.... Especially when I needed to do transactions the most...... It failed me woefully.... I cannot do transfers..... It refuses to bring up beneficiaries and even any recipient for that matter........,1
2021,Hello FB!! Upgraded my phone OS and now this app constantly gets stuck whenever I open the transaction tabs..please do something urgently,3
2021,"I'm new for using this app to transfer money, why I can't transfer more than 60k NGN at the same time?",5
2021,Update Thank you,5
2021,This app is annoying for the pass 1 hour I have been trying to transfer money but not working it's telling me getting favorite for how many hours this is pathetic the app made me sick is absolutely rubbish....keep off. 😡😡,1
2021,"This recent update is complete rubbish I tried doing a transfer and it keeps telling me I should check the account number. Getting your receipt is another problem. Especially when you do not get the receipt immediately! 🤷🏻‍♂️ Biko, what's going on?!",1
2021,Nice app,5
2021,Good,5
2021,"This app is woefull. I've been having difficulty activating my device with the internet banking. I've had software issues with my device lately, and I finally changed the device. Sadly I can't activate the app on my new device. Each time I enter my ATM card number I keep getting the following error message that ""I have reached the maximum limit of 10"". Why would they set a limit for someone to use the app? This is poor!",2
2021,Your app is very bad,1
2021,Fast and efficient,5
2021,"When l opened it ,it would said it has stopped working.pls fix the problem or remove it because it is making it useless",3
2021,This app is absolutely rubbish! Once more absolutely rubbish Again and again absolutely rubbish...,1
2021,Good App,5
2021,Good,5
2021,Very good,5
2021,Honestly this app is rubbish. For 2weeks now I've been unable to do any transaction. Because account to debit doesn't pop up. Its more frustrating knowing I have just one account. I'm tired 😫,1
2021,in but doesn't allow me to log out her account and log mine in. Please how do I go about it.?,1
2021,Exellent,5
2021,"No ""from account"" available for selection in the last update. Pathetic!",1
2021,Awesome,5
2021,Wonderful app,5
2021,The app is not working on my new device,1
2021,Not always up to date,2
2021,👍 ✨ Awesome,5
2021,"Very wonderful, the App make transactions easy",5
2021,Nice,5
2021,The app seems seamless and quite easy to navigate!👍,5
2021,Great work,4
2021,Good,5
2021,It is not optimized for my phone.,2
2021,I can't login my account in my new phone,2
2021,Abatcha Alhassan Maiduguri Barno State P o.box Baga road Bayataxaco,5
2021,V.good,5
2021,I love this first Bank,5
2021,Transaction history is trash,1
2021,Excellent App. Besides the Wonderful aesthetics.... It covers all my Banking Needs seamlessly. Most Especially my cable TV payments. Truly the FirstBank App!!!,5
2021,Poor reception.,2
2021,Good o.k,4
2021,You can bank online from any location you are in this planet earth. Their online services is the best.,5
2021,Excellent app. I love it,5
2021,I can't even make a transfer,1
2021,Excellent,5
2021,I enjoy the new development. It's user friendly and the processes are well defined.,5
2021,Fantastic app,5
2021,Awesome app..very easy to use.,5
2021,Fantastic app,5
2021,"Great App, Easy to use, great functionality!",5
2021,The app is great and fantastic,5
2021,Fantastic,5
2021,The best app,5
2021,"Great App, very reliable.",5
2021,This app need to be upgraded.... No options to sign up on the dashboard cos my mom has been using the app on the phone before....,1
2021,Good,4
2021,"You first, love you",5
2021,Be the first you call yourself and not the last. Add account statement generating option. Other banks apps can do this. Haba!!!!,1
2021,Is working fine,5
2021,"If I want to paste my token,my mobil app close...it continues ....it hinders me in doing transaction .... Some thing is wrong somewhere ,be updated my app and my phone thinking is the problem but yet it's not working....I seriously need help",1
2021,"Is just annoying, not reliable nor better than other banks. The USSD method help more than the application.",1
2021,Amazing,5
2021,.rrygt😃😘🤣😄🤗🤩🤣🤣😄🤣🤣🤗😂😃😍😍😉🤣🎇🎇🎏🎆🎇🤩,4
2021,This is scam if you save in you will not be able to wildral your money,1
2021,"I just downloaded the app and I can't make a transfer, it says select account but there are no options to choose, it's so frustrating. Please work on it.",1
2021,Great app so simple,5
2021,Best mobile app from any bank in Nigeria.,5
2021,Very good,5
2021,It so amazing,5
2021,I can't access my account for days now through the *894# please what is going on,2
2021,Wonderful,5
2021,Nice,4
2021,Save,1
2021,On like other bank app that needs ur account number and created password to use their app but this is still on its manual gear.,1
2021,I can't get my statement sent to my email from the app,2
2021,I am not receiveing otp y? I tap no otp received mordan five times. But no otp.,1
2021,"I was forced to update from the app to this one and I just discovered now that #490 is missing from my account balance. I didn't get any debit alert for it and when I tried loading my transaction history it just kept loading, not showing anything. I didn't make any transaction so I can't for the life of me understand why they would deduct money from my account.",1
2021,Nice,5
2021,Great and awesome app. 100% availability and easy of navigation. This is far better than my other GTB App. Kudos Firstbank,5
2021,Blast,5
2021,"FirstBank is the most useless bank in Nigeria. I wonder how they will collect almost 400 naira in Bank charges. Very useless, Godforsaken bank. I am closing that account.",1
2021,Good,5
2021,"The App is fantastic, very easy to use",5
2021,"I applied loan from migo platform, the loan was not approved because of network but letter in the day today they sent message that the loan was approved and send to my first Bank account. I che itcked my account because and found nothing. Check it and correct the error please.",3
2021,Ive been having serious problems with this app. I cant make transfers once it gets to the part of select account everything goes blank. I really dont know why and the whole thing is getting really frustrating 😡,1
2021,Best Mobile App in the industry for now...U can do so much more on it.,5
2021,The best banking app in nigeria,5
2021,The app does all my transactions with evidence to show. Wonderful application!,5
2021,Very ok,5
2021,A true definition of what a smart banking app entails. User experience and journey is top notch. FirstMobile is my everyday banking and expense tonic.,5
2021,"Fbn Mobile App is so robust, seamless and highly secured with constant upgrade aimed at improving customers experience.",5
2021,"I haven't been able to do 1transaction on this app, cuz when I want to do transfer it get to d OTP verification they don't send the Otp",1
2021,I am so much in love with this app. First bank you are the best,5
2021,Amazingly beautiful,5
2021,The best app I have ever use,5
2021,Good,4
2021,Home of music too me,5
2021,Fantastically efficient. Simple and robust ti my needs,5
2021,Convenience at its peak,5
2021,The app is very cool and user friendly,5
2021,Great app and user friendly,5
2021,Easy to use.,5
2021,Top notch,5
2021,This app is awesome and user friendly,5
2021,Fantastic. Very user friendly,5
2021,Wow. I love the new features. Thumbs-up to firstbank.,5
2021,"Fast, smooth and reliable 👌",5
2021,The App is fantastic and comparable with non,5
2021,Wonderful experience. Good speed 👍,5
2021,This App is awesome. Easy to use and very user friendly. Get yours and Enjoy the wonderful experience.,5
2021,User friendly. I love this app,5
2021,Quite flexible and easy to use,4
2021,"The first mobile app is super good, very easy to use and secured .Its the best I have used.",5
2021,Perfect,5
2021,Very convenient to use. Always on point. Can easily carry out almost all transactions with the App without going to the bank.,5
2021,Awesome,5
2021,"Easy to use, very good",5
2021,Quick response to a tasks,5
2021,"Its interesting, easy & reliable. I have confidence in it than using the USSD",3
2021,I can't use the app because it's only meant for MasterCard and verve users. I use Visa and it's annoying.,1
2021,"Helpfull, no disapointment",5
2021,Not good,1
2021,Excellent,5
2021,nice app2,5
2021,User friendly,5
2021,Cool,5
2021,The app is amazing,5
2021,Excellent app,5
2021,This App is Splendid. Wonderful User Experience.,5
2021,Nice,5
2021,Is user friendly.,5
2021,Fantastic,5
2021,Great App,5
2021,This a great app,5
2021,Great App. Seamless and easy to see,5
2021,Great App,5
2021,Fantastic!!!!,5
2021,Great app,5
2021,Amazing App,5
2021,Very Easy to use,5
2021,Perfect,5
2021,Exceptional,5
2021,I can't make transfers on this app. I have uninstalled snd install again still same problem. It doesn't bring out banks when i click on transfer. What do i do?,1
2021,The best banking app in Nigeria Truly safe and secure.,5
2021,EXCELLENT APP,5
2021,"First of all bank, easy to use and reliable all time",5
2021,Option to request for bank statements should be made available on this app,3
2021,"Very frustrating, My linked current account takes multiple logins to come up for transactions.",2
2021,Defficult in loading the app,5
2021,Good 👍,5
2021,Nic,5
2021,Good one,4
2021,Good,5
2021,Perfect,5
2021,Nice,5
2021,Good for transaction and receipt print out for prove of transactions,5
2021,Very good but solow,5
2021,Am unable to download anything finish....it always hang on the way,2
2021,Trash,1
2021,Good,5
2021,Good,5
2021,Cool,5
2021,The old app is much better...this new version very frustrating...not flexible at all....can't easily see statement.,1
2021,Good and reliable,5
2021,"I've been trying to get this App in the PlayStore, now I see it! Thanks to the Developers!! Anybody can download the app and use it for transactions!!!",5
2021,Great experience using this app,5
2021,Wow! First Bank is truly the first. I love what you did with this app. It is amazing. Thank you for responding to our negative comments about the app earlier by squashing the bugs and adding the phone in recharge narration and making the return key work and many more improvements. Guys you are the best.,5
2021,I couldn't register a new account because the first account didn't log out of the app. Pleaae include such features,2
2021,Dope,5
2021,Superb,5
2021,Good app but ???,5
2021,"I recently changed my phone and I have installed this app 3 times yet , I still get same thing , theres no part to sign in , it's only asking for mpin What can be done ..is it my phone or the problem is from the app..because it wasn't like this on the other phone I was using",1
2021,Fabolous,5
2021,👌 Superb,5
2021,Nice App,5
2021,"You'll need a debit card to use this app. What if you're not interested in getting one? Well, you can't get to use a mobile app then, even if you already have your mobile number and email linked to your account.",1
2021,OPT should be optional in the next update please... There should be a way to turn it on or off...,1
2021,"Looking good, friendly platform.",4
2021,I love first bank simple,5
2021,Good,3
2021,This app is very very good please keep it on,5
2021,I have been enjoying this app with quick transfers and quick airtime Improve more on it thanks,3
2021,I love the simplicity of the app...kudos to u guys,4
2021,I love it. It's so easy to use,5
2021,Nice app,5
2021,Very efficient.,5
2021,Best banking app ever,5
2021,Fantastic banking app,5
2021,Perfect,5
2021,Great App,5
2021,Excellent service,5
2021,So nice,5
2021,Nice app. Keep the flag flying high,5
2021,The App is so user friendly,5
2021,Very fast and ok,5
2021,Wonderful app. its users friendly,5
2021,A most have app.,5
2021,Fast and excellent response and compactible with mobile phone network,5
2021,Its absolute excellent First bank is the best,5
2021,This app can only view receipt but can't download neither share for printing as an evidence of payment then why am I using this app.,1
2021,Nice 1,1
2021,This application is good not enough Pls allowing us to see months past statement,1
2021,"Always the first nd best of all. But I will appreciate if the bank giv out loan to some of us who have operate with the bank for long years, like some other banks do. Long live first bank, long live nigeria.",5
2021,Please how do I remove an log out so another first bank user can log in??,2
2021,Excelent,5
2021,You have done a very good work by developing this app it aids a lot of easy transfer infact i recomment this app first bank is the best.ever!!!,5
2021,One in a million kind of app,5
2021,Fantastic,5
2021,"Very easy and reliable . But, it's unfortunate when I renewed my ATM card, my device was deactivated from the app.",5
2021,Cool But why shouodjt i be able to screenshot my balance,3
2021,Good,3
2021,If there's a way that I cannot even touch any star then It would have been better honestly. How many hours does it takes for money to get to someone. First bank are not trying either. Someone sent some money for me and this is making it 4 days but I haven't gotten any alert from you guys that the money has drop or it hasn't. But I keep on checking balance for a better view but still the cash isn't found either ☹️. It's annoying 😠😠 You guys should try and fixed things in order please. Things...,1
2021,Good,3
2021,I'm five years with the busines.,5
2021,Great,5
2021,Zero stars for you. The worst app/bank you can ever use,1
2021,The app is very importance,3
2021,Please make receipt generation for past transactions possible and include the statement of account for longer than 2 months on the app. Thank you,2
2021,Like it faster and reliable,5
2021,Very good,4
2021,First mobile app is a remedy to new account transfer online and a ccess to new account with the given time of the bank.,2
2021,Sweet,5
2021,First bank need to upgrade their app especially the Dispense Error problem is totally boring.,2
2021,Ok,5
2021,Encouraging,5
2021,Tracing account statement becomes very difficult as the DATE RANGE is not working....we are only able to see the latest transactions 😠😠,1
2021,Am enjoing it clearly,4
2021,"It was lovely when using First Bank, and trust me it was a nice mobile app, First Bank, First Mobile and First Rate.",5
2021,Best app ever,5
2021,Please work on the virtual card pin setup. It keeps responding with 500 internal server error.,3
2021,Nice,5
2021,Wisdom,5
2021,I Jacob Odey Idajor experiencing slownetworking pls,5
2021,Please how do remove old device they keep telling me that i have reached a maximum of 10 device. Because of this i can't activate my account anymore.,3
2021,I should be able to send a screenshot of my account balance to whomever I choose to. The app keeps preventing me from this feature. Poor UI experience I must admit.,3
2021,"This is the worst experience i have ever had with you guys! Someone sent me money, got debited and i wasn't credited why ?? I have complained on the twitter platform since Saturday no response !! If there was a 0 rating that's what you guys deserve !",1
2021,Good app,5
2021,Too good,5
2021,Okay,5
2021,Very good,5
2021,My mum gave me her phone to use and I've been trying to log out her account and log in my account. I don't know how to do that on this new interface. Please can you help?,2
2021,Trusted,5
2021,Stupid bank,1
2021,"Very best among others banking app, very fast and easy to understand the transaction activity. Keep it up",5
2021,Good,5
2021,looks good,5
2021,Very smart app. I really satisfy,5
2021,Why can't my firstmobile be installed in my app than coming here at the playstore to do transaction,5
2021,Not working on my gionee s11,3
2021,"I have been trying to switch between accounts on my phone, but it seems impossible , it seems that the account first logged in on a mobile phone cannot be changed, i have tried unistalling the app and installing it again still no changes, pls how can this be resolved.",1
2021,Mayowa ayodele account,5
2021,Good Thanks,5
2021,My problem is that I can't screenshot my transactions. I must have to generate receipt before having proof of payment. It's annoying seriously.,3
2021,Its too slow,5
2021,Perfect,5
2021,This app is soo good,1
2021,"Put the screenshot feature in it... Let us be able to screenshot because sometimes, the receipt after transaction wont load and firstbank debited me for airtime and didnt credit my sim (#1000)",1
2021,Very poor. Can't even get to download a common statement of account. So pathetic,1
2021,Fantastic,5
2021,I can't activate the app with my debit card...got error verifying card.,1
2021,Excellent,5
2021,Good Smooth running and faster operation,5
2021,Unable to activate,1
2021,Ok,5
2021,Such a wonderful app,5
2021,Don't understand what is wrong with this app,3
2021,"I would have given it three star if not because of failure to view previous transaction. Pls, fix it so that we can view our previous history.",2
2021,Excellent,4
2021,Oh such a mature app with a modern interface... nice upgrade. Truly the First,4
2021,It is always slow if I want to make some money transfer,3
2021,Nice,5
2021,Limsa,1
2021,Good however i am having difficulty running both my corporate account and personal account on the same phone,4
2021,Self,5
2021,Is nice in transaction,5
2021,"This version of the app is rubbish, i wish i didnt delete the old one, cant transfer and cant view transactions. First back wont even reply messages to tell what the problem is. Its really frustrating",1
2021,"This new upgrade is so frustrating, I can't even make a transfer or pay bills...pls return our former app,is easier and less stressful. Pls fix this.",1
2021,What is mpin?,1
2021,Excellent,5
2021,Superb,5
2021,Great,5
2021,It did not install when i tried pls help me,1
2021,You guys are superb.....,5
2021,Great,5
2021,"Been using this for a while now, I hardly use my ATM card since I started using this app... It's been good and very convenient.",5
2021,"Useless app. Steals your money when you try to make transfer that fails because it says the transfer will put your balance below its ever seeming to change minimum balance and does not reverse the transfer charge. So, I'm meant to contact useless customer care to resolve an issue that serious bank apps handle themselves?",2
2021,The virtual card is not work on my own,4
2021,I can't even transfer money anymore no transfer button after putting my pin so annoying please do something about that,1
2021,Satisfactory,4
2021,Very good,5
2021,Good and efficient service,3
2021,Good,5
2021,Very good,5
2021,"I can't get my Bank statement, please fix the date thing",2
2021,Worst bank app have seen And the banks does nothing about it,1
2021,Is not simple for me,5
2021,Better,4
2021,Very useful...but please include self services so we won't be going to bank at any simple problem,5
2021,Wonderful,5
2021,"I love the app especially the feature that allows me to restrict my ATM card availability, I didn't give it 5 star because i can't generate statements please fix it ASAP.",4
2021,Excellent,5
2021,Easy to use,5
2021,I love to transact with firstbank App bcos it really fast.,4
2021,It is good,5
2021,I have been trying to connect for the last 30 minutes and it keeps telling me invalid activation code. I am utterly frustrated. I went online and there was nothing about this problem. Please fix it. Thank you,1
2021,Good experience,5
2021,What is happening to your app since morning it keep saying try again later 🤷‍♂️ I my the only have problem with this app,1
2021,"I really regret opening an account with this bank. From day one, you guys have been giving me issues upon issues. Now I can't even access my funds. What kind of wickedness is this!?",1
2021,"Worst app experience ever. I just updated to the version 2.4.1 and the user experience is horrible and frustrating: The update itself was a big struggle. Post- update, nothing works! The previous version from 2 or 3 updates before was a more functional app. I really wish I could revert to that.",1
2021,I gave it 2 🌟 to start using it when good 5 🌟,2
2021,"Perfect App, makes life easy",5
2021,"This new updated version is completely useless. I wish I can rate it lower. The former version was working just fine until I was forced to ""update"", and now I can't do anything with it because it's frustratingly slow. Please learn from UBA bank App developers.",1
2021,Sofer so good,4
2021,It's legit,5
2021,"I gave you 3 Star. Your App Background have a nice look, but am unable to view my transaction History",3
2021,Excellent,5
2021,"The app is just rubbish, I don't would have preferred the other one, nothing works well there...I've been trying to log in since 12am today so I can make a transfer to my designer.... still nothing...I ended trekking down to an ATM.... still haven't received alert yet...I'm tired of this...what a bad experience with first Bank...chai",1
2021,Excellent app,5
2021,"What kind of rubbish app is this? Are you guys going backward or what?This is the worst bank app that i have ever encounter so far. Nothing is working well in this apl, Please fix this app asap",1
2021,"This app is given me hell to do my transfer, delay in loading, i enter my transaction pin still yet, it took more time before opening, it is very stressful to transfer, something needs to be done, i don't want to spend more time doing transfer.",5
2021,"I download this app now and i could not access to it again,i dont know why",1
2021,"Firstbank is regressing. It's annoying they have to call this an upgrade. Tried using the app, I am completely disappointed. Who is in charge of Firstbank this days. Even using my Firstbank ATM card scares me. I used firstbank ATM card on Firstbank ATM. I was debited and didn't get a dispense. I have called and mailed there customer care for over 7 days now. They keep telling me to wait for 48hrs. And it's over 7 days now. Something that ought to auto reverted. I think I'm going to quit fb",1
2021,Rubbish app pls go back to the old version,1
2021,"After the latest update, the app just became useless. I literally can't do anything with it now. Please fix this",1
2021,This is totally rubbish. I can't even unlock my device even when my details are correct. What sorts of nonsense,1
2021,This latest update is complete nonsense as register option/prompt is not available and so render it useless. I regret time spent trying to update an app that i used yesterday without any issue but having to spend about four hours thinking i didn't get something right.,1
2021,Good app,5
2021,Smooth transactions most times. Very easy to use.,4
2021,Why are you people getting me frustrated this days? I can't even log in to make a transfer. What sort of rubbish is this. I tried my other banks app it open so meaning it's not my Internet. Please rectify this ASAP or you lose many customers,1
2021,"I don't know why it is taking eternity to load, there are too many steps but in the part of selecting the account, it will just load forever without showing anything. I'll have to try it over 20 times before it works and that is very stressful.",1
2021,Good,5
2021,Worst app ever,1
2021,"This is bad, i don't have issue with the former app but you said i should update and here am without able to log in. I used to log in formerly with 6 digits, now there is a space for 5 digits. What do i do now, it is not accepting my 6 digit. Pls help.",5
2021,"Hello, since I upgraded the app I haven't been able to login and use the app. Its really bad.",1
2021,@FBN_help I formatted my phone 📱.so I want to activate the first mobile app using my card number and it's not working...am using verve card,1
2021,good and easy to navigate,5
2021,"Why will u guys upgrade to this stupid frustrating version. Like i can't login with my usual app details. Clicked on existing user, input my details, it says user already registered. Oya open or where to proceed. None. Its so frustrating. Arggghhhh",1
2021,Very poor to open,1
2021,Please you people should roll back to your old app. U have just rendered Y day useless I can't make any transfer and I can't even use your slow limited ussd channel,1
2021,"Last bank, not first bank. As soon as the network comes up today, I'll be emptying my account. This is ridiculous and appalling for the size and age of this bank. Absolute nonsense.",1
2021,Very annoying development,1
2021,I can't login when i already hav an account this app is trash,1
2021,"Can't even do a screenshot of transaction.... Which is sometimes we need it for our usage. Only can view but can't save the data. Online app should help people that don't have enough time to walkdown to the branch, but this app is not helping at all.",1
2021,"This update is sooooo useless, I cant even login to the app.",1
2021,Nice,4
2021,Perfect,5
2021,"This App is having issues, developer please look into it, I was asked to update it, I did and now it is not opening.",1
2021,Very slow to reboot,3
2021,"I HATE this new development,I mean since i upgraded my app,i have not been able to perform any transaction on my able app,haven't even been able to log in. If someone asks for an OTP you should just send it to the present number.",1
2021,New update sucks balls,1
2021,Not functional. Useless app,1
2021,Splendidly wonderful,4
2021,"This first mobile version is very annoying, so slow with too many steps abeg!",1
2021,Boring to login sometimes,3
2021,Updated my app and couldn't log into my account anymore. I don't know why even after inserting the pin and card number,2
2021,"I was asked to update this app on my phone, now I can't access my account. This is very frustrating.",1
2021,ok,5
2021,Very poor,1
2021,Good,5
2021,"This new update is so so Terrible. The previous app was fast, secure and easy to use. This is a nightmare. Now we are been forced to update. Why not make it optional?",1
2021,Poor app,1
2021,"Why on earth would I update an app and I would not be able to login, it's too slow, it's just annoying",1
2021,I've been trying for over 10mins to open the new app after updating and it still isn't opening.,1
2021,Good,3
2021,Very fast and efficient,4
2021,The app couldn't load after installation. It's really poor.,1
2021,Rubbish app so annoying,1
2021,It takes forever to login to the app,1
2021,Very bad First Bank use to be highly rated but now it is really giving us stress. I dont know why. When all others are developing. First Bank is still fighting with internet. What a shame. Please learn from those that are qualified.,1
2021,It's not even opening at all,1
2021,Cool,5
2021,Wonderful,3
2021,I clicked on the app and i dont know what next to do unlike the old one that brings up where to enter pin. How do i operate this one. It takes like forever and i still cant log in. Whick kind wahala be this. Its all this update issues now,3
2021,Excellent,1
2021,"This app is very annoying, why updating to this kind of useless thing.",1
2021,You would need to update your app.. This days is very hard tonlogin into the app easy.. It always keep you waiting till eternity.. 🙁 🙁,1
2021,Cool great!!!,5
2021,"Very convenient,safe and reliable.",5
2021,You asked me to update my app now i can't access it again after updating it. So poor of your service.,1
2021,Nice,5
2021,"This is bad,the application is not loading,i can not log in",1
2021,Very Good,4
2021,SUCH A HUGE INCONVENIENCE! I MEAN THE UPDATED VERSION!!,1
2021,Very accessible,5
2021,My experience with this new version has been awful..I can't even login please look into this issue 😠...or better still bring back the old app...,1
2021,Good,4
2021,Fair,1
2021,Easy to use,5
2021,"Not very good, reason!!!! because I can't view my past months statement of account, just wish you can do something.",2
2021,🙂🙂,3
2021,Very good,5
2021,Good,5
2021,Very good,4
2021,Laudable,5
2021,"Easy, fast and convenient",5
2021,Fast and easy to use,5
2021,Great,5
2021,I can't do any transactions QR payment or buy credit.. .no one should download this app does not deserve a star doesn't deserve any star poor bank poor app,1
2021,The app is not opening on my phone since I downloaded it,1
2021,Perfect and great performance app.,5
2021,Very good,5
2021,EXTREMELY GOOD USE.,5
2021,This new update is totally annoyig.its rubbish app.pls first bank do something. Many people are complinig.we prefer the old version pls.,1
2021,First bank is the best,5
2021,"I dont like this version ,i cant view my bank statement from december to february",1
2021,Good very good,5
2021,Good,5
2021,Good,5
2021,"Absolutely useless version of this app, what were they thinking",1
2021,How do i use the app for two separate account that belongs to me.,1
2021,Its awesome,4
2021,Very slow,3
2021,Is ok,5
2021,Easy mobile transfer to any body please. I love this app so far,5
2021,Having hard time without getting receipts for transaction... it loads and does not stop loading.. ill have to refresh over and over again,1
2021,Wonderful,5
2021,This app is so useless. I can't switch accounts from saving to current. Why does a blocked card still work??? Mtchew.,1
2021,"It was good before, after my ATM card renewal I can't open it again",5
2021,Very active and reliable,5
2021,Conveniently convenient 👍,5
2021,Thank,5
2021,Yeah it is great,1
2021,Excellent Kind and easy,5
2021,Difficult to download first mobil app,5
2021,Pls remove the otp validation because it is not necessary 🙂,1
2021,Something should be done about the date. It is giving me issues.,1
2021,So cool,5
2021,awesome! user friendly! The best!,5
2021,Very good,5
2021,Very good,5
2021,"This app is so annoying I make a transaction on the 31st of January it's showing 1 of Feb on the history I want to check me statement of account too it's not bringing my previous transaction, the date range it's absolutely rubbish how I wish you just leave the former application like that, so so disappointed",1
2021,Please kindly assist me on new user first Mobil have been using it before because I change my phone that's why I can be able to register for another one again,5
2021,A useless app,1
2021,very useful,5
2021,Well this app has been very ok so far. But I need time to see if it's worth five stars.,4
2021,Is quiet brilliant,5
2021,"A very good app, reliable and fast but I don't know why I can't get my account statement. Please its important that I get it today",3
2021,Nice.,5
2021,Good,5
2021,The app is good and friendly user.,4
2021,"What's the essence of downloading this app when one can't do any transaction with it? Once it reach the stage of ""select account"" you can not go further.",1
2021,Now feezes with no access to the app for bankong operations,5
2021,"This update is worse than the previous one. Something urgent should be done about this quick. My life earnings depend on the use of this app. Don't know what to do now. This is not right. First Bank is bigger than this mess. Looks like someone or some people are out to destroy the reputation of this great bank. Please act fast. The older version 1.99 is far better and efficient than this newer one. If you don't have anything better to offer, please reinstate the older version 1.99 and put smile",1
2021,Slow connection 😐,1
2021,Very good app Nice and flexible,5
2021,Excellence,5
2021,"Good app, but can't generate receipt of transactions",4
2021,"Your Virtual Visa Card feature does not create any card, yet its advert is all over the app. It wiould have been nice to make sure it is working before advertising it.",2
2021,"You just got this app from bad to worst, most times I cannot click ' select account to debit from'",2
2021,"VERY interested experience, new design for operation, I love using it",5
2021,App is useless can't even make a transfer app gets stuck on pin input,1
2021,Amazing,5
2021,Good,5
2021,Is not opening again on my phone,1
2021,Is not giving me what i want,1
2021,"Youre just good,,please hoe can i get a loan from the app??",5
2021,Sweet,5
2021,100% cool & easy to operate,5
2021,Love using this App,5
2021,Amazing,5
2021,Very ok,5
2021,🥰,5
2021,Excellent,4
2021,Security level is my best part of this app,4
2021,It's auspicious,5
2021,Excellent services.,5
2021,Great,5
2021,Good,5
2021,Worst,5
2021,Good,5
2021,Alhamdulillah,5
2021,"It's was more better at first buh now I even find it more difficult to run a transaction,you guys should please work on all aspects of this app for Christ sake this is first Bank",2
2021,I love this app. First Mobile all the way! For fast&first money safety😊,3
2021,This is amazing 😍😍,5
2021,"Horrible! I cant access my account statement. Cant save beneficiaries names, cant change my question and answers. Absolutely rubbish!",2
2021,Why do I need to answer a security question everyime I want to save a beneficiary. It's also impossible to save a beneficiary for account recharge . Please fix this,3
2021,Very good app,4
2021,Good,4
2021,Great,5
2021,This app is good though it contains adverts but not accessable by fraud stars.,5
2021,I'm enjoying the app so much. It gives me what i need in banking services in particular and other financial transactions in general.,4
2021,Good,5
2021,Its makes transaction faster n easier,5
2021,I can't register my account,2
2021,Just excellent firstmobile app.,5
2021,Perfect,5
2021,Good,5
2021,Love the app simplicity...easy to use..kudos to Fbn,5
2021,Awesome,5
2021,Good,5
2021,So good and helpful,5
2021,Fast and Efficient App!,5
2021,I want to fund my sporty bet through the first bank app but I can't find it,1
2021,"The history only shows the transactions done within the past 15-20 days,even with the history filter(which doesn't work)",2
2021,An excellent app,5
2021,Best way to have your bank within your fingertips,5
2021,I used to rate u five star before until u guys introduce stupid ads to the app And I don't receive alert again,1
2021,Every app has it's own function.,5
2021,"I'm not happy with the new development of not been able to select and see my bank statement based on the range I selected. Everything, I have to send a mail for the statement to be sent to me by mail; which is stressful for me and for the company too I guess. It's better that the button isn't there and then we'll complian again. But it would be amazing and so sweet if that bug it sorted well. I nearly lost a wonderful client because I wasn't able to prove my point with my bank statement.",2
2021,Very cumbersome and problematic. ..very difficult to use. ..from registration to using for transactions. It's one of the worst banking app ever. Update 2020: from 2018 to 2020 same problem persists. maximum device 10 exceeded when i have not been able to use on one device. They should provide alternative apps like other banks do.,5
2021,I give only 3 stars because one cannot view or download one's statement of account through this app. It is quite appalling.,3
2021,I feel good,5
2021,Everything to bank is here,5
2021,Good,2
2021,"Honestly, updating this app was the worse decision I made today. Of all days when I need it to work. How do I go back to the older version please?",1
2021,Excellent app,4
2021,"Your recent update looks good but then, is it no longer possible to generate Receipt for both Transfers and Bills Payment. Work on this to get a better rating.",2
2021,Very lovely and user friendly. So easy to operate,5
2021,Good application... Pls try and do something to the balance showing..,5
2021,"Can check transaction history if range is over one month, please fix it.",3
2021,Please can you make options to be able to use more than 1 account number on the APP. I'm operating 3 account numbers and I want to access them through one app. I'm sure some people need this accessibility,3
2021,Improve more on this app,2
2021,"This new version is terrible, when I say terrible, I mean terrible. You can't even make use of the date range in transaction history to check transactions history for previous months. It really sucks and very annoying. Please rectify the aforementioned abnormalie. Thank you",1
2021,Nice and perfect,5
2021,I got more expreince through these apps,5
2021,It's a good app.i recommend it for all first bank users,5
2021,The menu button is not easily accessible on a smartphone with a left-positioned hole-punch camera. This needs to be fixed.,3
2021,"this version of the app is very annoying. there are too many steps required to carry out a transaction, and even at that some steps don't load properly. I've not been able to recharge, transfer money or do any transaction at all because it keeps asking me to choose an account when in fact I have only one account. it doesn't even load any account for me to select leaving me stuck at that point and unable to further complete the transaction. this should the resolved asap.",1
2021,"It's my Bank,, they're good in all services",5
2021,Nice app,5
2021,This applocation is and the bank are the worst i have ever seen.,1
2021,"So whose bright idea was it, to stop the animation of the loading icon whenever your transaction is being processed? I'm so confused with this app.",3
2021,With the customized receipt and other enhanced features. First bank is doing well.,5
2021,This is currently the best mobile banking app in Nigeria as far as I'm concerned.,5
2021,Easiest at money management.,5
2021,"This app is worst banking app I've ever encountered. It is complex for nothing! So slow for nothing! It's just useless because i have not been able to engage any successful transaction since i downloaded it. It asks for mPIN and transaction pin_ which i do put, but when it comes to making transfers, it would ask for otp. Before I'd get that from an sms they'll send, the useless app would go back to restart. I can even recharge my phone from my own account. What sort of app does that?! Annoying!",1
2021,I can not check my account statements with this App. I can't even do other things on the app other than transferring money,1
2021,I download this app but my profile is not my own,1
2021,First bank the best,5
2021,"The app can't let me transfer...... The ""select account to debit"" page is blank",1
2021,Wonderful app. The income and expenditure chart helps to minimize unnecessary expenses 🤣🤣🤣🤣. I must commend firstbank for the recent upgrade as well.,5
2021,Great,4
2021,"Not a good app,,its really bad",1
2021,Excellent Management of funds,5
2021,Not functional,1
2021,"I can't say I'm happy with this app. Before I updated it I had no issues with it. Since I updated it,anytime I try to open it ""unfortunately firstmobile stopped"" appears an the app closes automatically. This is what I have been encouring with your app. I have no idea why a gigantic organization like First Bank would be having issues suchbas this. Please do something about this.",1
2021,"The Application as been very helpful, always meet my demand",5
2021,"Its date is never accurate. Transactions done a day or two ago will bear today's date, you can't also choose to see transactions from the date range you want, it will never come through. Its frustrating tbh.",1
2021,It good,5
2021,Fantastic,5
2021,Statement of acct request is unavailable,5
2021,Very good. My best is download of your transaction receipt.,5
2021,Fastastic application,5
2021,Slow,2
2021,Really good.,5
2021,Can't use it,1
2021,"This one of the best banking app ever,kudos to first bank team",5
2021,Fsst money,2
2021,"Please fix the date range so we can view historical transactions. The app only allows you to view the current month. Das all. It will allow you to select the dates for 2 months ago, for example, but it won't show anything. Maintain something with the Maintenance Fee you are charging. It's not rocket science, please! It's 2021 already. And once notifications have been viewed, why are the numbers still showing as if they are new notifications? Una no dey use Facebook? Or Twirra?",2
2021,Good to use,5
2021,Very simple to use and lovely UI,5
2021,Good app very faster than orther,5
2021,Good,4
2021,I've not been able to make any transfers since last 4 days. Please what kind of rubbish API are you calling on the app. I can't select account to debit during transfer. It is totally empty. This is so freaking annoying.,1
2021,Good,5
2021,"What is happening first bank, since I changed my phone, I can't log in again, it's the details of the previous person using the phone the app is bringing whenever I want to log in, uninstalled and install it again but keep saying the same thing. Pls help",2
2021,Cool,4
2021,Excellent very interesting,5
2021,Excellent,5
2021,"Easy to use, cool UX, highly dependable",5
2021,"App is very good . However, you need to incorporate a way of downloading statement to an email in it.",5
2021,Nice,5
2021,Easy to use,5
2021,Great application.,5
2021,Cool 🆒😎🆒,4
2021,Perfect,4
2021,Cacao OK vooov,5
2021,😍😍😍,4
2021,"Please I do remember my mpolin, moreover when I tried to reset it the app is no giving me my security question",2
2021,Great app,5
2021,satisfactory,5
2021,Best app so far,5
2021,Smart and fast!,5
2021,I love this app,5
2021,Fast and reliable,5
2021,Why is there no option to generate statement of account for this app? Something other bank have been doing since.,3
2021,"The worst bank ever!!! I wake up to series of debit alert every single day!! I opened a savings account, instead of getting interest, they keep withdrawing money from my account!!! I can't leave money in my account and find it intact same way i left it. Everyday is one stupid charge or the other. From STAMP DUTY to FIP CHARGES to CARD MAINTAINACE FEE to SMS ALERT CHARGE etc....the worst thing is that is not even done monthly is done like every day!!! Am even scared of keeping money in my acct!",1
2021,"It is my best friend app i have seen, love it or leve it is my BEST",5
2021,Great,5
2021,Excellent 👍👍👍👍👍,5
2021,Good experience,5
2021,I need,5
2021,Good app,5
2021,Exceptional,5
2021,"Great app, but recently cannot share transaction receipt",4
2021,Nice and easy to use,5
2021,Great app,5
2021,Its really nice,5
2021,Very lovely App. It's been long I visited a Firstbank branch. I can do what ever I need on my mobile app.,5
2021,Why is it difficult to log in another account? I can't even log out and login another account.,1
2021,Long Statement,5
2021,"While I will say the graphics has gotten better. I think its still a major set back that I can't print receipts of transaction directly from my transaction history. For instance I just paid for a service online now, using my ATM card. I came to the transaction history on my mobile app, hoping to be able to print the receipt, unfortunately, I can't print the much needed receipt. Left me blaming myself why I didn't do the transaction through Access Bank.",1
2021,Excellent. Keep it up,5
2021,"its ok, but sometimes slow",3
2021,The App is user friendly and awesome,5
2021,Great,5
2021,Please i need to change my ATM card. From old ATM card to new ATM card on first mobile app because is bringing out the old ATM details,5
2021,I love the app! I was able to block my card on the app when my purse was stolen. I can do a lot of things like getting loan and requesting for card replacement. I can also navigate to my online banking platform with the updated version.,5
2021,Nice,5
2021,"Banking made easy with this app, i love the app so much, its the best app so far. Please keep it up",5
2021,Excellent update,4
2021,I think this app is ok👌,5
2021,Easy to use,5
2021,Always available to serve customers and easy to use. There is need to build complain module such as unsuccessful transactions.,5
2021,Nice,5
2021,"This, to me, is the best mobile app in Nigeria. Its features are second to none.",5
2021,Exxellent APP,5
2021,This is awesome app.,5
2021,Satisfactory,5
2021,Exceptional!!! First bank does it better ALWAYS.,5
2021,5star,5
2021,Still okay for managing,5
2021,Better,5
2021,It's just a great app💯,5
2021,Good,4
2021,Great,5
2021,Its good in transfering money without stress,5
2021,This app can't go back till you finish. It's okay atleast,4
2021,I tried logging in my own bank account and it keeps logging in the previous account that was on the phone even after I uninstall and install again. It automatically logs the previous account on the app once i install,1
2021,It's so easy and secured,5
2021,someone send me money since morning up till now I can see the alert,1
2021,Fantastic,5
2021,Good app,4
2021,"Good one, very interested.",5
2021,I can't find sportybet on my first mobile app I want to deposit to my sportybet account but I can't any help with that,3
2021,Very useful i like it,3
2021,Good.,5
2021,Seamless,5
2021,It is very easy and user friendly.,5
2021,Very cool,5
2021,Best Bank mobile application ever,5
2021,Awesome app,5
2021,Satisfactory,5
2021,"I love the application,it's fast",4
2021,It always there whenever you want to do transaction and never dissappoint,5
2021,Wonderful,5
2021,Excellent,5
2021,Excellent product,5
2021,First mobile is simply AWESOME! The best banking App Ever! I recommend it easily for everyone.,5
2021,Excellent app.,5
2021,Very nice app for all my needed financial services,5
2021,Hello can't login to my App it's saying Device not found,1
2021,This. App very annoying and boring. The first version was better and easier to use.,2
2021,It's a wonderful app. But am yet to try out the loan section.,4
2021,Very good,5
2021,Please what's the need of a bank app that can't generate simple statement of account. Do you people test run this app before asking people to download it,2
2021,I have downloaded the app but no where to register on it. Please how do I go about it?,1
2021,Nice app,5
2021,"This new first mobile app is a trash..... The old version is better than this ....I was unable to log in my account on it , I went to complain at the customer care service and still the same",1
2021,Good,5
2021,My best functioning bank app that helps me do so much.,5
2021,"Robust, flexible and highly secure...",5
2021,Very grateful,5
2021,Bad app,1
2021,"Never seen any bank app as fast, secured and reliable like this.",5
2021,This app is very crazy firstbank I hate you like seriously,1
2021,Its great but atimes slow,5
2021,I prefer the last version to this. Its not fanciful and lags unnecessarily,1
2021,Awesome,5
2021,Am a farmer so i want to use this money to far,3
2021,Good,5
2021,Satisfactory,5
2021,Excellent,5
2021,First bank We move I love the first bank app Keep updating it But i can do transaction of betting on sportybet and nairabet Get back to me,5
2021,"It's somehow annoying because I can't activate the app without card, you people should change it to email, that's what other banks are using to log into their app, you people should do something about it",3
2021,Good,5
2021,I can't download the app,4
2021,Good,5
2021,Nice,1
2021,Wonderfull,4
2021,Faster,5
2021,"Please how do u add another account that is still a first Bank account , having more than one account",3
2021,"Wow, First bank my bank.",5
2021,Very good app,5
2021,Reliable,5
2021,"I love it, it's simple to use",4
2021,It's really cool and helpful,5
2021,This app is very good,1
2021,"After changing of my phone device, i was unable to use this app on my New device. I was only told that i had use minimum of 10 device. Wot can i do please i need this app on my phone to do my transaction business",5
2021,Cool app,5
2021,Ok Ok Ok,5
2021,"Since the current update I can't do transaction with app, it doesn't send OTP to enable me complete a transaction",1
2021,Fantastic,5
2021,Awesome app,5
2021,Amazing,5
2021,Too slow in selecting a specific bank,2
2021,It's everything i need.. Thumbs up to you 👍🏻,5
2021,Satisfactory,3
2021,It cool to be used,1
2021,What I love most is the receipt of this app... And they should add moneygram or western union like alat by wema,5
2021,"I'm highly disappointed in firstmobile from first bank, Why will you deduct 215 naira from my account for virtual card when the service is not functioning, is not available or reachable. Please refund my money. What is all this? Transaction was not successful, another 430 naira deducted again. Making a total of 860 naira without getting the virtual card. Please refund my money, first bank is useless. I'm deleting the app.",1
2021,"Just start using it, watching to see them better than others and be first",5
2021,Its wow!,5
2021,Awesome good job guys,5
2021,Accurate app,5
2021,This app is terrible.it takes very long to load...God help you if you uninstall and try to reinstall. Infact I am closing my account with first bank,1
2021,"First bank is a scammer, I will pay for airtime,I will be debited, but money will not come to my number. I did complained on your facebook page and Instagram handle, no response. Fake App, fake bank. 𝙁𝙤𝙤𝙡𝙞𝙨𝙝 𝘽𝙖𝙣𝙠 🏦. 𝘼𝙥𝙥 𝙙𝙤𝙣'𝙩 𝙬𝙤𝙧𝙠. 𝙄𝙩 𝙨𝙪𝙘𝙠𝙨 👎🤦‍♂😓 𝙖𝙡𝙬𝙖𝙮𝙨. 𝙄𝙙𝙞𝙤𝙩𝙞𝙘 𝙥𝙚𝙤𝙥𝙡𝙚.",1
2021,Very good,5
2021,"Just one star for you, your app is rilly disturbing for network sometimes it doesn't open",1
2021,I can't log in,1
2021,Excellent,4
2021,This app is helpful and work perfectly.,5
2021,Where is the register to click on?,2
2021,First bank of Nigeria,5
2021,I enjoy the application,4
2021,"I've not been able to install this app for over six weeks, what's really happening",1
2021,Very poor,1
2021,Worst app ever,1
2021,Can't download bank statement with it,1
2021,Not yet satisfied,1
2021,This app is reliable. And as such dependable for online banking.,4
2021,Good app,5
2021,"This is annoying, that's why I refused to update the app. I just updated the app and I have not been able to log in or change my mPIN. It keeps saying processing error. This is so disappointing",2
2021,Nice app,4
2021,Nice app,4
2021,Very easy to do your transactions at your convenient zone,5
2021,"I've decided to rate this app after reading the reviews and using it for some months now. I can't be more happy with the app, it is user friendly, it gets the job done and saves me the hassle of logging in on a PC plus using a token, it has fingerprint identification for both logging in and authorising payments. For me it's a must have and a job well done, kudos to First Bank. 5 stars all the way.",5
2021,"This app update sucks. And, what's the GPS-ing for?",1
2021,Nice app,4
2021,It's waw...,5
2021,"Your application is good, but what is the essence of having mobile application if it can not print Bank statement for us. You have to look in to this, Thanks",1
2021,I like it cause it makes credit transaction easy at you convenience.......,5
2021,"Ok,",5
2021,Can't select other bank destination for transfer accept first bank. Very disappointing,1
2021,Exceptional,4
2021,Update terrible,1
2021,Good,5
2021,Its a good app,3
2021,I am still new in this system,5
2021,So wonderful makes my work easy,5
2021,The Best,5
2021,Better than before!,5
2021,The app of First Bank is excelent and very accurate when used. It is the best app in the world. ( Quote me.),5
2021,"cool app,please make provisions on buying data directly from the app. Very good and helpful.",4
2021,Good,3
2021,Nice,4
2021,Very good for work i open account eith it,5
2021,👍👍,5
2021,Unable to update,1
2021,Cool,5
2021,A good App,5
2021,Good,5
2021,App is ok 👌,4
2021,Better,5
2021,Nice,5
2021,Very good condition,5
2021,Statement of account is an error,2
2021,Good,5
2021,Best,5
2021,This app is nice and all but the fact that if you have multiple accounts with First Bank you'll only be able to use one of those accounts instead of both and that's just dumb. What if I have something urgent to do on the other account and the whole mPin thing just made it worse that if I try to log into my other account with a different phone it still doesn't work. That's just plain stupid and shows that you people don't have your customers in mind. FIX IT!!,2
2021,Nice and easy way,5
2021,Good,5
2021,User friendly,5
2021,"Very easy to operate, am in love with this app",5
2021,Good,2
2021,Pooor bank app I never meet I Dawnlond and have new Bank I fund the account but I can't not transfer my money out have go to there bank branch three time nothing done,2
2021,Well it is actually good,3
2021,Bad,1
2021,Mobile app just stop I can't log in gain why,5
2021,It is perfect and safe time.,5
2021,"The app is ok. The only problem is It takes forever for the otp to be sent, sometimes they don't even send it. You will wait and be frustrated. Do something about it",3
2021,Interested,5
2021,It is great but actually requested for a virtual card nd money was deducted from account nd neither didn't get any virtual card pls help on this how to get the virtual card,3
2021,Good,5
2021,Perfect,4
2021,Working perfectly,5
2021,Very good,4
2021,It is a very lovely app. It remains the best!,5
2021,"Ever since the latest update, whenever it gets to processing transfer, it hangs and I have to re log in.",1
2021,Great,5
2021,Excellent,5
2021,Excellent,5
2021,Awesome,5
2021,I love your services,5
2021,Very interested app,5
2021,Nice app easy to use,3
2021,Good,5
2021,Great app,5
2021,My Favorite,4
2021,FirstMobile is an excellent app but there are some complicated issues with Bank Statement and the way the app works,4
2021,Nice,5
2021,thank you,5
2021,The app is good but my problems is that the app doesn't have statement of account download option. UBA app does it without any stress. I expected first bank to do better. Please you guys should include it,2
2021,Good app i like it,5
2021,"First Bank credit card online payment is not working, this is very bad for some customers👎",1
2021,Encouraging,5
2021,"The best Bank so far, best of all banks",5
2021,"Why can't i request that my bank statement be sent to my email through the app? Other banks like zenith and Gtb is capable of doing it. This is coronavirus period not everyone should come queue in the bank for bank statements, do something about it please.",3
2021,Great,5
2021,This app is frustrating. It takes a while for the OTP to be sent. When finally sent it cannot be validated due to time lap. Something should be done about this. I am no longer able to transfer money.,1
2021,This App is dope. One of the best Bank Mobile App I have ever seen.,5
2021,Well lovely app show the balance like uba mobile app it will look nice on here but still it lovely,5
2021,"This application is very annoying, with each update the app gets worse, updated mine since a week or two ago i can't even login . The previous version was way better than this . God!!!! I have to stop using this app, it sucks. I complained about this last year, same thing this year I don't understand what's going on with your app",2
2021,Excellent!,5
2021,Wow nice app,5
2021,Can't get an OTP to validate my transactions why? Pls do something about it,1
2021,Very cool,5
2021,Werey ni developer app yin,1
2021,I like this apps,3
2021,I love it,5
2021,Its very good app,5
2021,It's a very wonderful app i love it,5
2021,excellently functional and friendly user,5
2021,ibrahim kasim,5
2021,Please allow screenshots!!!,3
2021,Excellent,5
2021,"It's bad when one complained and he/she is having feedback. Thank goodness i have been able to sort things out myself. The latest version of the App is actually working but you have to enter the mPIN, ur 5digit pin or use phone fingerprint for you to be logged in. I just realized that.",5
2021,Fantastic first mobile banking,5
2021,I like how the app has grown in the past two years. It's very functional for me.,5
2021,Good,5
2021,Nice interface and easy navigation but why is that one is not able to generate account statements of any time with this app unlike other bank's app?,2
2021,Nice,5
2021,good,5
2021,Great,5
2021,Awesome thanks for d relief,4
2021,Useless! I can't log in successfully on android 4.4.2 Keeps telling me 'unfortunately FirstMobile has stopped working' when I try to input my pin. Please fix your app to work on all android versions and I will rate you higher.,1
2021,This first BANK Nigeria is a thief. They withdrew all my money and refused to reply my messages. Please do not bank with them.,1
2021,What is the referral code,5
2021,Iam enjoying this app a lot some times iam not visiting bank for long time,5
2021,Excellent,5
2021,Bank of our time,5
2021,Trash!,1
2021,I can't get my statement of account from here and I should be able to screenshot in d app too.,3
2021,"I installed the app on my second phone and whenever I want to do a transaction, it asks me to validate with an OTP which never gets sent to my phone. Not good at all FIX ASAP",1
2021,Excellent and User friendly,5
2021,Splendid,5
2021,"What I I think they should added Requesting of E- statement of account of any time 2. To block your show balance when opening your app 3. To add features like ATM Card control POS, ATM or WEB",2
2021,Very good app,5
2021,Best Mobile App Amongs all..,5
2021,Excellent,5
2021,Great app,5
2021,Easy and Fast more room for improvement .,5
2021,The latest update is not compatible with mobile phones. The user interface appears stretched and some information is not visible as it can't be accommodated by a phone screen. I prefer the old interface. Can I switch back please?,2
2021,Very good,4
2021,Customer friendly,5
2021,This is the worst banking app in Nigeria how can they add OTP to the transfer section and yet the OTP doesn't come,1
2021,The best app I have used and got what I wanted without any delay.,5
2021,Not bad,4
2021,"The app suppose get 5 stars from me if not for every time someone signing on 10 devices, we will have to goto any First Bank branch to resolve that. We should be able to do that anywhere",4
2021,Its not even working on my tab!!😁😁,3
2021,Good,5
2021,Very impressive,5
2021,Satisfaction,5
2021,Become new,1
2021,"Just because I changed my phone and so have to download and install another app, it can no longer work on the new phone. It's too bad. I'm disappointed.",1
2021,Kkk kgl do to lot ltd like dllll Ikdilhuk it lij ok ugl didollrul I l I lkl I l see k if I l k k do lejk I llu I ld it lklloou got lkot go i ki l u,4
2021,Great,5
2021,Excellent app,5
2021,It's a nice App but when you used it on more than 5 phones the App will stop working and branch you opened your bank can not do anything to help the situation .,3
2021,I can't even see or even download my account statement compared to the old version.... This new version is nonsense.. I blame myself for updating this app.. Pls what can i do to check my statement of account..,1
2021,Needs help,1
2021,Good,5
2021,very good app,5
2021,good,5
2021,User friendly,5
2021,How can you have an app and you cant make complain when your money is deducted and not credited back after 48hours. Very bad,1
2021,Ok,5
2021,"Please how can I activated my first mobile on my new phone. It's not showing the ""activate this device"" option, instead it's showing me ""enter your Mpin to login"" and when I do it says ""invalid pin entered"". Please how can I resolve this",1
2021,Very good,5
2021,That's good,5
2021,Good,5
2021,Satisfactory,5
2021,Best app so far please download and use,5
2021,Why can't I get my statement from this apps. It also hangs alot. It keeps loading until you close out of frustration....,2
2021,The worst... You guys have really messed it up. Nothing works.,1
2021,Interesting,5
2021,Awesome 👍,5
2021,"One would think the longer firstbank stay mobile, the better they become, but no, the regression is outstanding! If you can at least pretend to care, please fund your ATMs.",1
2021,God forbid this app is deadly my money is stuck there pls help me,1
2021,Very good app. But The app debits me without payment especially QR transactions and in most cases reversal is impossible. I advise you create a 24/7 customer care service in the the app.,3
2021,I love it,5
2021,"Why can't I create my virtual card. Tell to switch on my account to complete my transaction, while it is on. Please do something about it...",4
2021,Very good I love everything about this app.,5
2021,Best mobile app,5
2021,Great app,5
2021,"It's very nice and helpful, thanks",5
2021,Very nice,5
2021,"The application is superb but two things though, i am unable to return to first page on settings and can not receive money from abroad with the app. It appears that the virtual card facility is not yet available even after updating the app. Each time I tried, it directed me to switch on my my account.",4
2021,"What is happening to this ban and their app? Ever since I downloaded the app till now I can't make any transaction from the app, my money will be there looking at me. Even when they upgraded the app yet still the same thing.",1
2021,Well satisfy,5
2021,OK,5
2021,Great altogether,5
2021,Good and easy,5
2021,Pay to this account,5
2021,"It's okay and simple, great to use",4
2021,Execellent,5
2021,👍😍💪,5
2021,It is good,5
2021,I couldn't save beneficiaries,2
2021,The app is actually very good and helpful but why do I still need to get otp for my transactions since it's an app and the otp doesn't come around most times So can you please just scrap the otp,4
2021,Im just want to be using them I wish to get back to you. thanks,3
2021,Why he's not install on my phone,4
2021,Great App,5
2021,Very nice,5
2021,Good only problem i have is the delay of transfer,4
2021,Nice,5
2021,Love and amazing,5
2021,Good,5
2021,Is good,5
2021,"I haven't been able to log in since download. I input my mpin as requested, it keeps telling me invalid. Sme pin I use for my ussd transaction with same bank. Then it says I've to transact with OTP twice before using the app. Please help guide me through. Its not the d first time I'm using the app. I just switched phones, n now problem.",1
2021,Nice,5
2021,Difficulties Downloading,3
2021,"Would have given 5 🌟 but, how can I sort Transaction history with calendar icon provide and the app's gonna load for eternity without response. After 20 minutes, you get an error message say error timeout relogin That's too bad. We that are outside country needs this statement very bad. Should I now come to Nigeria because of a statement of account?",4
2021,Good,5
2021,Good,5
2021,I love the old one,5
2021,"Please bring back the old version this new version is absurd,most times I will have to use paga because the bank options in this app is not comprehensive",1
2021,Very annoying in terms of network And why can't I screenshot my account balance in the app At least other banks allowed it,1
2021,Good app ever,5
2021,Pulling a mini statement of account is a disaster. It keeps cycling until the app times out.,2
2020,My Bank,5
2020,Improve I like it,5
2020,Good,4
2020,I can't activate the account,1
2020,"i couldn't sign in, the app keep telling that I Have exceeded the maximum 10 activated device",2
2020,Excellent,5
2020,Best Nigerian mobile banking app I've used.,5
2020,"Unlike the previous one, this updated version is not wotking. I couldn't do any transfer for the pass 9 hours now. This is absolutely discourasging.",1
2020,if am to have bad experience over this app I will come back to rate it,5
2020,"I don't have anything to say.. First bank is so frustrating even at the point of pressing need. Access bank should come and swallow first bank abeg, what kind of frustrating app is this with 0.89% network. Very poor. I hate first bank right now.",1
2020,Nice to work,5
2020,Great app there.,5
2020,Great app,5
2020,Great,5
2020,Awesome,5
2020,For sometime now i dont recive accout belance and i m not happy.,1
2020,This new version of FBN app is just useless. Please revert to the old version as this one is annoyingly slow.,1
2020,App is great but please add the function to generate Statement of account sent directly to emaill..please,4
2020,Great experience,5
2020,Nice one 👍,5
2020,Good App,4
2020,Why is it that the app is design in such a way that u can't setup or login into another account once u setup or login yours,1
2020,Wonderful,5
2020,Good,5
2020,Not compatible to my device,5
2020,First bank is the best,1
2020,I love this app so much,5
2020,Good,4
2020,Isn't bad,5
2020,Very good. Thank's to mrs Doyin; relation officer firstbank lekki branch lagos Nigeria.,5
2020,Ok and lovely.,5
2020,When i try to login. Device not found pls wats the issu,2
2020,My best bank app,5
2020,"For past one year now am on able to login in to my account it showing I av reached 10 limit device, I even collected another atm card no deferent",1
2020,I bank with your organisation i will like you to restructure your bank app so that we the customer can be able to cross-over our statement of account without the Need to go to the bank to do print out We need to have access to our account atatement without the need of gking to bank make a changr to your banking app let be able to send our statement as PDF to our email,1
2020,User friendly,5
2020,Poor network to download app,1
2020,"What I notice is that this app doesn't allow me to log on my new phone, telling me I've reach the number of 10 devices what's wrong",4
2020,Good,5
2020,Love it but the sms fee is way too Killin and whenever I want to log into the app it tells me warning device not found or tells me error,1
2020,FBN app is awesome! Easy to navigate.,5
2020,Ok,1
2020,This App is one of Best I have come across,5
2020,Thumps up,5
2020,High in nextwork problem,1
2020,Good app,5
2020,Compared to other bank app this is bad there should be a feature where you can check your BVN number,1
2020,"Since November 26, my request has not been solved and you keep on saying you first. This is the worst customer service I have ever encountered. Congratulation!! You lose one of your customer today because I experience another failed transaction today. This is the third time, the first time was #5000 which it was never resolved till I forget the transactions details, the second one was #950 and third one is #1200. Your customer service is nothing to right home about.",1
2020,i have been downloading the app it can't install what is the problem?,1
2020,Incredible,5
2020,"Rubbish app, I can't view my history from the app for more than 14 days and I can not request for statement from the app. Most I have to go to the bank to get my statement, why can't I request through the app to be sent to my email address in this era of social distancing.",1
2020,Good,1
2020,very good,5
2020,"FBNH holding should be included in the app to enable buyers and selling of stock,and fixed deposit should be included with 30 days,60,90 e.t.c",5
2020,"It is indeed disappointing to upgrade to the new upgrade. Since it has been saying unfortunately, firstMobile has stopped. I have uninstalled and reinstalled yet still the same. If I had I wouldn't have tampered with the former one. I actually need to it as a matter of urgency for several thing.",1
2020,Best Bank transaction app No delay No story And u can print you debit and credit receipt with your connected printer,5
2020,Ok,5
2020,Keeps hanging,3
2020,"The app keeps telling me ""an error occurred, please try again later"" each time I try logging in.",1
2020,"Very easy,fast and interesting",5
2020,"Was unable to complete a single transaction, all I got was error. The former was best🙄. Hope you are trying to improve",1
2020,Best so far,5
2020,Nice app so far..,5
2020,Tell us more(optional),2
2020,Can't change my security questions,4
2020,It work paster,5
2020,The app is OK but sometimes does not show transaction history.,2
2020,Special app,5
2020,The app is the worst Mobile App ever. Why can't I view my statement of account while other enable you to even download it,1
2020,Very faster and easy transaction,5
2020,Not fast enough for transaction,5
2020,Very nice,5
2020,Lovely,5
2020,Very wonderful experience,5
2020,"There is no provision in the app to generate statements on for bank account(s), debit or credit cards. This would be a very handy feature to have in the app.",3
2020,Not too good,3
2020,Praise God i have gone through hurdle in the Bank and have gotten it working. I am disappointed that it is not able to generate an account statement preceeding the current transaction page. This makes it very disturbing because i have to view my cash flow at will and for any given period i desire. Please work on this defect.,1
2020,"This app just spoilt my day, it keeps aying error when i try to buy airtime, even after putting the right OTP, its frustrating",1
2020,Great app,5
2020,Better app,5
2020,I like it,1
2020,An amazing app.,5
2020,Nonsense app no transfer no airtime i like the old one pass this,1
2020,Awesome,5
2020,Easy and convenient means of transaction.,5
2020,Not so good...you can't download receipt of completed transfers unless you do it during the transfer.,2
2020,Just good,5
2020,How do i fix my first bank mobile it is still the same account is bringing out for me to log in,1
2020,"This is where digital banking is made fast,easy,reliable and simple, keep up the good work, you first!",5
2020,"I don't get the idea that an updated version will be a downgrade compared to before. For example, if u paste an account number on the app, the previous version will automatically delete any alphabet attached and scan the account number once u click the backspace bottom. The current version just can't and u will need delete all the words manually. This is just one of others that the previous version is way better than the update",3
2020,I can't download transaction receipt from the app,3
2020,Useless app,1
2020,It's never been short excellence,5
2020,Awesome,5
2020,Fair,3
2020,Good but someone sent me some money yet I haven't received a credit message,5
2020,"Why do a user has to answer to request for Location service each login? If No Location service is not an acceptable answer, why ask the user for a choice? Please, turn off the request for Location service when the user says, NO. Why do a user has to answer to request for Experience in using the App at the end of each login? Please turn that annoying request off on the end of each session.",3
2020,My qr scanner hasn't work since I updated this app,1
2020,Please why is this app not working today 😭 Need to send money to my family 😔,1
2020,Great,5
2020,"What is wrong with first bank connection, when you need to do transfer in an emergency situation there network will be bad, why😭😭😭😭👎👎👎👎👎👎👎👎👎",1
2020,This update is very slow and annoying,1
2020,"I have been having transfer issue with the old version recently so I decided to update it maybe it might work but I can't even login with the new version, can you see it to it",1
2020,Great Design and interfaces.. Easy to use and very nice.. But there is always error when making multiple transactions.. please fix.. thanks,4
2020,Good,5
2020,This is the second time and downkoading it and it wioll tell me unfortunatly first mobile has stop,1
2020,"What's going on! I can't see my transaction history hence I came to update the app, but can't download. And the reviews iam seeing here already for the new app are bad! Firstbank fix this ASAP! For the sake of your name!",1
2020,After downloading this app i felt like crying i mean i can't go back to rhe previous page after av opened up 😡,1
2020,Good,5
2020,Best App,5
2020,I like the app it save me from stress,4
2020,"One thing have noticed is, there are too much of complains about the app, but it's working fine with me, just the transaction history and other payment options are needed to be added. That's all",4
2020,Execllent and the app is the best and the version is the highest,5
2020,Good app good banking,5
2020,"The application no show loan details, I need explain please",5
2020,"16th, century app. You can't generate statement, you can't generate receipts, you can't screenshot. It takes forever to open. I give up.",1
2020,Good,5
2020,First bank salaudeen olalekan ganiu,5
2020,Perfect app,5
2020,Moving up,4
2020,Nice,5
2020,Why does it show errors during qr payment even though my pin is correct,1
2020,"Useless. Can't open. Unfortunately, first mobile can't open.",1
2020,Very bad,1
2020,Great app,5
2020,Nonsense app. Not working,1
2020,I so much love and enjoy this updated app. Its excellent,5
2020,Exceptionally superb,5
2020,The app is wonderful.,5
2020,Great App. Great Interface. Highly recommended.,5
2020,This App is a wow!!!!,5
2020,Firstmobile Is excellect,5
2020,Exceptional app,5
2020,Great app,5
2020,"Flexible, extremely satisfied with services.",5
2020,User friendly great...,5
2020,Very smooth and seamless,5
2020,The firstmobile app is just amazing! Right in the comfort of my room i can do lot of transactions with just one app..Kudos to the firstmobile app,5
2020,The app is almost excellent except for the fact that the Statement request is still not opening well when you want to back-date it. Well done team firstbank.,5
2020,The best bank app ever. Keep winning the best bank app.,5
2020,Sweet,5
2020,Good,5
2020,Exceptionalt superb,5
2020,This is one of the strongest and most efficient banking app in Nigeria and all over the world.Cheers to Firstbank IT Team! You guys are good.,5
2020,"This is a very good app, i recommend people to ise it",5
2020,"The app is smooth, nice and excellent... Best Bank mobile app.",5
2020,Nice app,5
2020,The user experience on this app is fantastic It should be given more than 5 stars sef,5
2020,Wow! The best app ever.,5
2020,Very exciting. I love it,5
2020,The app is the best so far this year 2020 in the banking industry.,5
2020,"The latest version is waooo, truly the first.",5
2020,It's so outstanding,5
2020,The app is suitable and adequate in terms of executing transactions,5
2020,The app is excellent.,5
2020,Better than any other app I've used,5
2020,Fantastic,5
2020,The best banking app! No network glitch... It even shows my my cash inflows and outflows... Great App,5
2020,"Best Bank App ever, easy to use",5
2020,Fantastic,5
2020,Amazing,5
2020,"Very user friendly, one of the best app have ever used",5
2020,"The app is quit helpful,easy to use",5
2020,Excellent,5
2020,It is a good one.you first,5
2020,It was absolutely smooth and amazing,5
2020,Perfect,5
2020,Best apps for financial transactions.,5
2020,Exceptional,5
2020,Best banking app ever with a wonderful interface in 2020,5
2020,"This App is absolutely amazing, no wonder it's the best mobile App in the banking industry.",5
2020,The app is wonderful and easily accessible 👊,5
2020,One of the best app ever,5
2020,An awesome App. Greatest in the industry.,5
2020,Fantastic app,5
2020,The best app ever,5
2020,This app is simply the best,5
2020,User friendly,5
2020,Best app sofar,5
2020,Awesome,5
2020,Nice App. Beautiful interface. Weldone,5
2020,Awesome 👍,5
2020,It is customer user friendly,5
2020,Beautiful app easy to use,5
2020,It's the best app so far. All thanks to first bank,5
2020,Fantastic,5
2020,Best app,5
2020,Sweet and smooth app. No wonder it won the app in the industry,5
2020,Great app,5
2020,Couldn't have had a better experience using this app.,5
2020,This app is to good,5
2020,This is best in class app. FirstMobile of FirstBank a Must have app. No wonder it won the best app in the industry in 2019 and 2020 this year .Welldone team FBN,5
2020,Fantastic app. No wonder it keeps hitting best app of the year back to back,5
2020,Easy going app for transaction.,5
2020,Good app,5
2020,Fantastic,5
2020,Great and awesome app...,5
2020,Excellent,5
2020,"Terrible, once you get to the OTP and you type the OTP it will say terrible error has occured",1
2020,Perfect,5
2020,Outstanding performance,5
2020,There is no where to get mini statement and where to contack customer care not until you go to any of their branch,1
2020,Very helpful in making payments,1
2020,Good,5
2020,"a good help anytime you need it, more can be don to make it more secured, interractive and user friendly.",4
2020,Nice app,4
2020,Awesome. Always improving,5
2020,I love this app..its so easy to operate,5
2020,Please I need customer care number,2
2020,Is really good I like it it helps,5
2020,Nice app,5
2020,This is the best update ever,5
2020,Excellent,5
2020,As it's first bank and it was good app,5
2020,So good,5
2020,"In the app, there is no record for the time a transaction was carried out in the transaction history, only date. Also, the option of deactivating ATM card is not working.",2
2020,The app is awesome,5
2020,Its very fast and reliable,5
2020,"Having serious issue log in to my account just because I changed phone error verification card ,has been trying it over two weeks plus now Am not happy at all, Even go to one first Bank branch at oshodi they collected my number said they'll call me since then I never heard from them",1
2020,Helpful app,5
2020,It's a Portfolio Bank,5
2020,Fine,5
2020,Good,5
2020,This app is trash 😠 my dad gave me his old phone and. When i deleted the app and installed a new one. My dad's account was still active and i entered setting on my phone and cleared crech and data and deleted it again and installed it. My dad's account was still active 😠😠😡,1
2020,Good,5
2020,It was good,5
2020,Best,5
2020,Excellent,5
2020,Good,5
2020,It's nice and good to be at your disposal.,3
2020,Nice one,5
2020,Alhamdulillah,4
2020,I enjoyed using this app but I can't see my statement beyond 10,1
2020,good,5
2020,Yes tree sters,3
2020,I just downloaded this app. Obviously used it before. I've been trying to input my mpin and it says invalid. Even the secret questions and answers are not working and I cannot reset until I can know the previous answers. I'm tired. No other option to explore.,1
2020,Great,5
2020,"Please i change my phone and have been trying since ages to activate this app on my new device and its been saying i have reacb maximum device limit of 10 and its only the second time i am trying to activate it, please try to solve is problem for me beacuse i was enjoying it in my previous device but its been terrible ever since.",1
2020,Good,5
2020,Good,5
2020,Confortable,5
2020,Good for use,5
2020,great app,5
2020,Good,5
2020,GOOD,5
2020,"Truely you are the first and best bank, the app is fantastic.",5
2020,"It is malfunctioning,I'm surprised nothing has been done to address the issue mentioned till date.",1
2020,"Please oo,,,,i recharge an airtime with app,,and i never see anything oo,,,whats going on",1
2020,"Your resolution is so poor, why is it like that. It takes you guys forever to respond to mails",1
2020,I haven't been able to activate my device since I downloaded it. No OTP was sent to me. I've uninstalled and installed countless times. What could be the ish please?,1
2020,"Very very unsatisfactory. Since updating the app, it has stopped working. It is terrible.",1
2020,Excellent,1
2020,Good App. Keep it up.,4
2020,"It's nice. I want to recommend you add a customer care link. I also have issues adjusting the date range for transaction history. Finally, there should be a way to print at least a short date range of transaction history just like the transaction receipt.",3
2020,"What's going on with your app...is completely useless...as a new customer i downloaded the app from Google app, register for a account and transfer money into my account and when want to make a transaction and my account is not visible..and need the transaction very urgent...",1
2020,Good,3
2020,Good and wonderful,3
2020,Good,5
2020,Great app Thank you,5
2020,Proudly you are the first,5
2020,Nice App.,3
2020,The installed app is not opening the correct page on my phone.,1
2020,Very good,5
2020,Great,5
2020,Good,5
2020,Best experince,5
2020,"I honestly prefer the former app. If I could downgrade, I'll jump at it. I try to filter transaction history by date and it just shows the loading screen till my session times out. Been this way for months now.",1
2020,Have been trying to log in for weeks now!.. The app not discovering my device!... Wte,1
2020,"Terrible! The old app was better. Been trying to access my statements for months now but it just keeps booting forever. Don't reply with 'it's fixed' pls, we know it isn't and won't be.",1
2020,Nice app,5
2020,It's terrible i cannot share transactions receipts despite several complaints to the bank,3
2020,Fantastic it gives me all I need,5
2020,Never opens,1
2020,Just ok,5
2020,Excelent,5
2020,"It's been great so far, no issues, kudos to the team.",5
2020,When I try to activate my account on a new device and I try to get an otp it keeps saying error occured and that I should try again later😡😡,1
2020,Very Good,5
2020,This is the most useless app I have ever seen. My advice is to go back to the formal app if this can't be improved.,1
2020,Formerly was working fine but for now is a mess. just sign in & does not open then click on any link & it will roll forever Imagine having a bouque of services on this app that are non existent,1
2020,Badly poor,5
2020,Fantastic,5
2020,They are the best,5
2020,I just forgot my mobile pin for onlinebanking everything got useless i wish i can rate 0 this app is the most useless app ever am planing to leave first bank,1
2020,"If I have the chance to give this app a zero star then I'll. This is the worst first bank app I have ever used, I can't even check my account statement it's keep loading",1
2020,Good,5
2020,"What in Gods green earth is this update. Been using the previous version didn't have issue. Immediately i updated it i couldn't make transfer. Once i get to the stage of inputing transfer pin, that's all, the app just keep looking at me from there on.",1
2020,Vry good,5
2020,"The best App ever, trusted and reliable. It is very easy to operate",5
2020,Fantastic,5
2020,Effective and efficient.,5
2020,The New version of the first Bank application is one the stupid app ever I can't even transfer money so fustrating Can you bring back the old one,1
2020,"I can't even register the app keeps telling me unknown error occurred, please what will I do to make it work i really need it now",1
2020,Fantastic. The UI and UX is simply amazing,5
2020,Very good,5
2020,"O rating: Very low quality, can't assess account statement. Very boring unlike the first app that was fast. No matter how you complain, no response or solution. Its so unfortunate that i much rely in first bank.",1
2020,Cannot view previous period bank statement except for the current one displayed on the app. Updated the app but the problem the same,1
2020,Nice app,5
2020,Very fast and updated. But Please how can i track my transactions in sept 2019,5
2020,I love this,3
2020,Unparalleled,5
2020,The OTP requirement is just a way of stealing from customer through compulsory SMS. It was ok with just my PIN now with the OTP its just all a scam to steal money from customers through SMS Charges.,1
2020,Can i access my bvn true this app 0,1
2020,Simply the best👍,5
2020,Fantastic,4
2020,User friendly and detailed,5
2020,Please i can use this app on my new device i login and do unesscessary thing it keep rejetting my device after it wrote that this device is already active i should go to next level when I try to next level to receive OTP the said my device could not be found,1
2020,"How do you develop a mobile banking App without the provision to download your account statement? So in this age and time, a user has to go to the bank to stay in queue just to get bank statement? Perhaps, old age has really done you guys bad. Rubbish App!",1
2020,Fantastic & self enabled app.,5
2020,Good,5
2020,Active,5
2020,Very good and encourage you guys to be use firstmobile app,5
2020,Satisfactory,4
2020,"The app is fantastic but you people should try and make it faster than before, its not fast at all but the transaction is accurate. Thanks for this app, we are looking forward to get the best.",5
2020,Muhammed musatpha,5
2020,Why is this app keep on telling me that I have reached the Maximum of 10 devices as I wanted to activate my new device for the app? What do I do? Or does that mean I can not use the First Bank App again as it can neither work on the old device nor on the new one. Please help ooo,4
2020,Satisfactory,5
2020,Great! Great!! Great!!!,5
2020,Cool,5
2020,So good and easy to use,5
2020,Ok,5
2020,The app is easy to operate.kudos guys,5
2020,Very good,5
2020,Perfect,5
2020,Perfect app for all kind if people,5
2020,The app is Awesome!,5
2020,Nice app,5
2020,"This is the best mobile banking app in nigeria....it is fast, safe and Reliable.",5
2020,"It is faster, stressless and accurate",5
2020,Banking made easy with firstmobile.,5
2020,"This upgraded app is the best app ever.You don't have to click any arrow to log in.You can preview your statement of account by just adjusting the date.You can as well save benefiary,download receipt and share receipt.kudos guys",5
2020,Great app,5
2020,So lovely,5
2020,Fantastic app.... Works promptly,5
2020,Very nice,5
2020,"This is the best bank app so far, it's self explanatory",5
2020,Is fast and assesible,5
2020,"A HIGHLY USELESSSSS APP...do not download this app,cos it will just be a total waste of mb...I regret ever downloading this worthless app.. rubbish. This app doesn't deserve any star at all.",1
2020,One of the best app,5
2020,Satisfactory,5
2020,"Good app, in fact the best in the industry",5
2020,Very beautiful,5
2020,Very nice and easy to use,5
2020,It works well,5
2020,"It's working perfectly, i like the app",5
2020,Very friendly to use,5
2020,The application is super,5
2020,Fantastic,5
2020,"Wonderful,user friendly",1
2020,I have been using the app for roughly 8 months and I have never for once experienced a single transaction issue or error due to technical glitch,5
2020,Okay,5
2020,Fantastic,5
2020,Best banking app of the year 2020.,5
2020,I wish I can rate below 1!!! Very awful experience.,1
2020,Has been an amazing app,5
2020,Exceptional,5
2020,Exceptional,5
2020,Amazing App,5
2020,Lovely application with good user interface,5
2020,Excellent,5
2020,Ok,5
2020,"Wonderful, user friendly",5
2020,Excellent,5
2020,This app is exceptionally excellent. Nothing to compare with this app in the banking industry.,5
2020,Great app,5
2020,"I have always love first bank. Because of people remarks towards them. On a faithful day, i download the app for my daily transaction. After the registration, i started exploring the app. And i will list the problem that i have faced. 1. Inability to sustain the current page. Like when ever i am doing any transaction, and i get a message. I will not be able to continue from where i stopped. 2. It has not been seeing my account. I can't transfer. My money is just there looking at me. 😠🤯👹👹",1
2020,This App is rubbish!!!!,1
2020,An error occured is the most annoying thing i have witness on this app,1
2020,I can't seem to transfer money to another account,2
2020,V good,5
2020,I think it is not yet satisfactory not to be able to print statement of account through your mobile application. There are instances when such is needed and may not be convenient to visit your branch for pickup. Kindly look into this. Thanks,5
2020,Great experience i love it because it is easy and helpful,5
2020,Please enable screenshot on the application,1
2020,Love this app,5
2020,"This app is really giving serious headic, since I changed my phone I don't have access to my bank account anymore and have tried every possible means to resolve it still it's not working. This is very poor to be honest.",1
2020,Is not yet the time for me to rate until i see my expectation thank you.,1
2020,Nice app,5
2020,very good,5
2020,Great app,5
2020,Good & fine,5
2020,"Pls you need to work on transaction history, getting statements from my account has been a terrible experience.",1
2020,Highly secure bank application,5
2020,"First bank is becoming very useless this days imagine the bad network, poor customer relation. Even imaging me calling their customer care for over 20mins on call,( sing rubbish 894 song for until my call card finish), i think is high time i need to stop banking with u guys",1
2020,"This is a useless app, the older version was way better. The app is very slow, generating statement takes forever till the app times out. The app is discouraging, please kindly resolve issues",1
2020,"This app is total rubbish, i can not even log in another account even after installing another one.. This is rubbish..",1
2020,Smooth and useful,5
2020,Good,5
2020,Excellent,5
2020,Good,3
2020,This worst bank app have ever seen,1
2020,Very good am impressed,5
2020,"How do I add another account on this app? After registering the first account, there seems to be no option to add a second account.",3
2020,Trasfa r money,4
2020,Ok,5
2020,Good,5
2020,Good,5
2020,Very appreciate even though my mini statement is being disappeared,5
2020,This is super amazing. All I can say is FIRST BANK IS THE BEST. Keep it up.,5
2020,Very good and nice app,5
2020,I can't create an account why???,1
2020,OTP ISSUE.,1
2020,Una dey mad 😡😡😡,1
2020,Good,5
2020,Effective,5
2020,"The app is cool. However, I am still waiting for a feature on this app where statement of my account can be requested and sent to my email. When will this be released?",3
2020,Please what is wrong this app is now given me issue I want make a transaction it would send me OTP I in put the OTP but it would still give me a problem why I am not happy at all,2
2020,Can't access my mobile app,1
2020,Wonderful app,5
2020,This app keeps me updated with info about my bank amd other neccesarry infomation. Thanks for bringing thos app,5
2020,Awesome app. Thumbs up guys 👍,5
2020,I can't use my thumbprint anymore on this Mobile app..,1
2020,Stupid update.... Dont download...i repeat do not...you literally wouldnt be able to do anything.. I wish i could rate zero star,1
2020,"Been trying to use it, it kept say error.",1
2020,Okay,5
2020,I must say this app is one of the most difficult app ever used on my mobile....i suggest you guys should include automatic customer care service that will attend to the users. Thank you.,1
2020,Excellent,4
2020,It is one of the fantastic and secure app,1
2020,I like it very well,5
2020,The best,5
2020,"First Bank, you guys have to work on your application, you have a good system but right now efficiency and ability to meet customer needs ranks top. I know it's been a hard time, but you would have an awesome customer base if your application is in order. I have been trying to get my account history for over 3hours now and it keeps saying session expired. Do work on your application and network, the same would cause the review stars to keep going up.",1
2020,Pls you guys should work on your inter Bank transfers,1
2020,I swear this app is frustrating my life.why I can't be able transfer funds.,1
2020,Very good,5
2020,Good,5
2020,Am yet to try this app.,5
2020,I don't really know what happen to this application it doesn't open on my phone and it's already installed,1
2020,Is very poor the app refused to open in my phone,1
2020,Undescribable,5
2020,I love it. Cos it very confidential.,5
2020,Fine,5
2020,This is the worst bank app I have experienced. I changed my phone and downloaded the app on the new phone. To activate it has been a nightmare. I have called customer care like a million times and the case remains unresolved. No one has gotten back to me. This issue has been occurring since June 2020. I have uninstalled and reinstalled but still I cannot activate. It seems all the people in customer care are clueless as to how to resolve the case.,1
2020,First bank is number one bank,5
2020,There is an urgent need to improve on the transaction history or sesrch of this app.,4
2020,"The app is working perfectly on my device before but since I upgrade the app it shows unforunately application has stop, so please what is the problem?",1
2020,"I haven't been able to make more than one transaction with this app since I installed it. It will take me through all the step till otp, after I've typed the otpi got from the bank it will tell me ""an error iccured' when I try again it will say 'possinle duplicate transaction'. This is bad! What's the point of an app that's not functioning",1
2020,This application I don't understand it any moreover the best way is to provide accurate results,2
2020,Excellent,5
2020,Best,5
2020,Love this bank app,5
2020,"The most incredible App I have ever seen. This App was superp before the update but now, it's a total mess. You can not even search for your Transaction History. To bad for the users and developer because as for me, I am deleting this rubbish right away. Wasted Data and space. It does not worth it.",1
2020,Awesome,4
2020,"Each time I download and install the App, it keeps bringing the details of the former bank account first registered on this phone. How can I delete the previous account registered on the phone and activate my new account?",3
2020,Nice app,5
2020,Awesome,5
2020,Execelent and very good,5
2020,"Why is it that each time I try to transact, 1 error or the other must occur? That's the command I get every time! I'm tired!! U guys need to fix it asap😡",1
2020,Good,4
2020,I didn't give anyone cheque and am been debited for cheque return the app will display your a hidden balance of negative Value,1
2020,Your bank app is unable to provide recent transactions history. This is annoying.,1
2020,"Easiest way monetary activities, I'm very glad since I download it",4
2020,"The previous version is better, this is bad, please bring back the transaction history as it was please",1
2020,"So bad! From best to worst, after update done to the app it refuses to run. Why is First Bank doing this to us? It is better you leave us with former version",1
2020,Super,5
2020,A very good App its serve me best,5
2020,You guys should try and make the statement of account easy to get,1
2020,Best of the best,5
2020,Excellent,5
2020,Been trying to download this app fir days now but it kept saying pending. Please help ooo,1
2020,It's very easy to use,1
2020,It keeps telling me maximum device limit reached. When I try to activate my new phone,1
2020,Good,5
2020,I need to upgrade,1
2020,I like it,5
2020,"It good anyway,but useless to some point,cant access my balance at midnight,only works during the day what a malfunctional stupidity",5
2020,I have been unable to share or download receipts since installing this new version.,3
2020,My experience was poor. I can't transfer. Invalid originator account. This is poor design. Pls fix this.,1
2020,Save to operate,5
2020,Very Bad App,2
2020,This new app does not allow me to save new beneficiaries and it delays transactions most times.,5
2020,When i type my mpin it writes device not found so frustrating,1
2020,"Is a great app. But i do not like it when the first thing i see as i login is my account balance. Pls lets be able to view our balance when we request to. Also you guys should take example from Ecobank. There is a chat session where u can chat with them and ur bank issues would be resolved without going to the bank. Pls u guys should look into this, so people like us who work round the clock would b able to have our problems solve. Great work thanks",2
2020,Very bad app,1
2020,YeYe app😡,1
2020,Lovely App,5
2020,Easy to use and convinient,5
2020,"My experience about this is that my friend login his information on my phone, now i have tried to login with my information but is not login. Please let there be another option that one can login with another account. But i like it cause have been using it for long",5
2020,Satisfactory,5
2020,"Wonderful....The Best Mobile Banking App, Easy Modern Ways Of Login, Fantastic Way Of Generating Transaction Receipt, Bill Payments Superb..... Just one need to add...A direct customer care chat from the app",5
2020,Ok,4
2020,Good,5
2020,How can I buy data on this app?,1
2020,Rubbish app,1
2020,You are not supposed tobe rated at all due to failure of the app you need to improve it ASAP,1
2020,Good and working,5
2020,Good,5
2020,Very poor. I am still looking for the other app,1
2020,Cool app,5
2020,It's absolutely cool,5
2020,Like it,5
2020,at first the app was good for now is really absurd I try to login putting my ATM pin is just showing that my my ATM has been deactivated on this is new ATM and understand I can't login is not working and I'm not happy,1
2020,Good,5
2020,"First bank app mobile is one of the best app simlpy to transfer,airtime recharge, and enjoyed your money safe and secured wishing best of luck",5
2020,Truly D first... The app is highly efficient and secure..,5
2020,Great,4
2020,Why does it even try generating beneficiary list ???,1
2020,Excellent,5
2020,It good to be sincere,5
2020,"This app services is completely unacceptablemy ATM card expired I renewed the card and try to put in the old the new information into the app , I can't make any transfers using the application please can you update it",1
2020,"The app isn't as good as Zenith Banks app...Once you forget to save the receipt during the transaction, you can't download it anymore.... You also can't screenshot any transaction which is annoying",1
2020,Good,5
2020,Aw far,5
2020,"This app is very useless ,logged in trying to make transactions ,after entering the OTP for validating, it keeps saying ""Warning unexpected error occured please try again later."" Please bring back the old version because this one is rubbish.",1
2020,Is better but I don't enjoy it,5
2020,It's been an amazing ride ✨,5
2020,YOUR APP IS MISBEHAVING AFTER YOU UPRAGED THE APP. I HATE YOUR APP RIGHT NOW.,1
2020,Excellent,5
2020,A very useless app that doesn't have back button to exit the app,1
2020,"Nice app for me But my brother's app has where one can log in with finger print, mine doesn't. Why?",5
2020,Wonderful,5
2020,"This is the most stupid app I have ever used, I have been having issues for the past two weeks,I can transfer or do any transactions on this app. I have called customer care several times, and send emails but no response, and none of restart can help me, it's so annoying and frustrating. I can't even wait to change the bank of the problem persist. No good customer services.",1
2020,Accessible,5
2020,Fabulous,4
2020,Excellent,5
2020,"Someone cant use app well ,yeye bank app I go soon close my account sef rubbish",1
2020,Great app,1
2020,"Please update this app to load account statement, take ages to load. Why this country go like make people dey suffer for basic things, why remove such feature 😠😠😠",1
2020,This new app is way better than the old one,5
2020,The Most Useless Bank App in the whole Universe since the last Update 😡. Please give me back my older version or else😡😡😡😡,1
2020,It's nice 😊,5
2020,Generate receipts doesnt work. The transaction history by date range is so messy.,1
2020,Interesting,5
2020,I am unable to use it,1
2020,This new version is as useless as the word useless. The previous one was OK why change good for useless? I can't download receipt after transaction yet I can't screenshot the transaction...,1
2020,"Infact, it has been difficult for me to transact business pls find a way out of this kind of version",5
2020,It's all about commitment,5
2020,Good,5
2020,"I wonder why I can't transfer to another bank. I deleted the App thinking downloading another one will solve the issue, right now it refused to download, what am I supposed to do. I need help",1
2020,Can't successfully make any transaction after updating this app.if this problem is not solved on time I have no other option than to migrate to another bank.,1
2020,Awesome,5
2020,"shame shame shame on first bank... First bank is the worst bank in Nigeria... It literally takes forever to get them to fix anything on your acct... Changing my number had taken me more than 2 years... The branch refers you to Lagos, Lagos in turn refers you back to the branch. Dribbling their costumers... They still charge me for text message every month... I'm closing my account period I pity people still banking with this hopeless bank",1
2020,"You people dont want to revise back my money, i bought a recharge of 2500 and you debited since 20th, and you have failed to reverse back my money, my name is IKPONMWEN GODWIN RICHARD, i want that money back to my account",2
2020,I think the app is cool and better than previous.....,5
2020,Very good,5
2020,First bank,5
2020,Good,1
2020,Good,5
2020,Try to make use of it but not please,2
2020,👍,5
2020,I can't even see my transaction history. Even for the transactions I carried out on the app. This is disheartening. I expected more from First Bank.,1
2020,"Lovely, interesting and reliable app keep it up",5
2020,Works perfectly. Great App. 👍,5
2020,The updated app is not working.,3
2020,I don't hav card yet nd how do i link my bvn without going to d bank,2
2020,Fantastic,4
2020,Cool,5
2020,"The homepage is superd and you can almost easily navigate through the app. However, getting transaction history beyond the current month is an impossible task. You guys need to make viewing of transaction history beyond the current month work!",2
2020,Poor,1
2020,i should rate 5 star but it is not downloading fast,1
2020,Superb,5
2020,"This is the most stupid bank app I have ever used, the app was ok at first but now its absurd and nonsense. For example to get former monthly statements it will keep loading without showing anything but keep swallowing one's megabytes. I'm already planning to leave First Bank and closing the account!!! First Bank please fix your nonsense or more people will start leaving this app and your bank as well. Don't let your bank go back down as it happened at old days!!!",1
2020,Love it,5
2020,Very good initaitive & deligent to meet your custumers seviceses,5
2020,Perfect,5
2020,Great,5
2020,Interesting,5
2020,The app keeps crashing ...,1
2020,app is ok,4
2020,The app is good,5
2020,Firstbank una do well oo This mumu app no get head at all una don spoil my transaction shey una mind rest Been trying to login this trash u call app since morning isn't working I nor know who send una go update d version Kudos!!,1
2020,Omo na wa for firstbank slow network smh,1
2020,I can't login i don't know why,1
2020,Dis version is useless... Shame on first bank .... You guys are giving us headache on all ur service. ekpoma first branch is worst u wil end up losing every body banking with you,1
2020,Great,5
2020,Very slow in connection,1
2020,5 stars ✨ the app works excellently,5
2020,I have not finished registering and it's telling me bvn has being used,1
2020,Can be extremely annoying!,2
2020,"This APP is fair interms of performance but i look forward to seeing a situation whereby first bank customers will have opportunity to buy somethings thru the app such as mobile phone, laptop and other useful gadgets and be paying gradually based on qualification just like the way we take loan and pay according to the speciation,thanks kudos",3
2020,Bring First bank to deck store,5
2020,Great...... Perfect application and very easy to use.,5
2020,"Please am finding it difficult to use this App now it telling me my device not found. So I uninstalled to install afresh but since afternoon today it, s not downloading telling me pending from play store. Thank you",5
2020,Not bad,5
2020,Please kindly bring back the easy way of checking account statement as it was before.,3
2020,"Very useless app, I can't even transfer money",1
2020,This app is 🦀,1
2020,"Its amazing and very easy to use.... Please try and include dark mode too, to make it eye friendly for everyone...",5
2020,"I'm frustrated trying to open the app after installing. I've made over ten failed attempts! It keeps saying, 'firstmobile has stopped'. What do I do? How do I get it to work or how do I get back my older version - 1.9.9.1?",1
2020,Very good app,5
2020,Very good,5
2020,I am unable to access my statement of account with the use of the date range prompt. Thanks,1
2020,"After downloading the app, it doesn't open, can someone tell me why?",3
2020,Good,5
2020,"The app fails to open most of the time, I don't get to use it when I want but it chooses to allow me to. I just updated the app today and I already regret it. I wish there was a zero star rating.",1
2020,Wonderful,5
2020,Good,5
2020,nice app,5
2020,Been trying to log out the old account on my device so i can setup a new one but it not working. I deleted the app and installed it back but still the same 😣.,1
2020,I can login again please help me,2
2020,The way I am losing money via transfer with this app I am even tired of this first Bank you will complain still they won't do anything about it 😢😭,1
2020,"keep losing my money any time I make transfer, buy airtime or make use of pos without been refunded 😢 what is really happening like this has frustrated me a lot even when I visit the bank they keep giving me excuses bring this bring that like what the hell",1
2020,Very good,5
2020,"The last update sucked, I am still waiting for a new update so hopefully they can fix things. I wonder who complained about the previous UI that warranted the overhaul of the app?",1
2020,"Please you guys should help me I have been trying to make transfer since 2 days now I can't make it, I need my money back please, I sent it and it went well now I'm trying to transfer and I can't",1
2020,Kept telling me my mpin is incorrect when i know it is totally the right one This happens constantly,1
2020,Perfect,5
2020,Good,5
2020,"I've been having issue on checking my previous transaction (statement). This app update is not a good idea. Please find something to do to it ASAP, I can't view my bank statement.",1
2020,very very useful,5
2020,Working well.,5
2020,It is now very good. Thanks to firstbank.,5
2020,Transaction statement is not showing historical transaction. Is not working. is showing time out.I am frustrated.,1
2020,I ayangbade oluwatosin I'm a business woman i we love to collect the loan amount to financial my business,2
2020,Poor,1
2020,I can't transfer money to another account what is going on,1
2020,This is a very sad situation. Transactions take time to be effected. Time is money. Normalcy should be restored immediately if truly you are putting y our customers first. We can't continue with this mess. Thanks.,1
2020,Excellent,5
2020,"Useless app, if not for my previous phone that spoil and I lost the old app, what will make me to download this nonsense app",1
2020,Very good app. It works well for me. I only need the function to screenshot my transaction details. Thank you.,5
2020,Superb,5
2020,good,5
2020,Amazing Really good,5
2020,Good,5
2020,Too slow like glo,1
2020,The app is simply the best,5
2020,Perfect,5
2020,No glitches and easy to use,5
2020,I cannot update this app,5
2020,"Thanks for improving on my review, it is working perfectly",5
2020,Such an amazing app,5
2020,Cant download,1
2020,"What kind of app is this pls, I just wasted my data to get this, the old one is better, well understandable, what is mpin now pls, I can't open this app they keep asking for mpin and I don't think I have that, but the old one they don't ask for such, infact everything about first bank is frustrating, am done with fb.😡😡😠😠😠.",1
2020,Fantastically,5
2020,"The old version is better, this new one is not working well, even if there is internet,it continues showing 'error try again later' find a better alternative to reduce bank crowd. A.G.ONI",1
2020,Infact this new update is rubbish I cant even give it a half star or a single star 🌟 Why will u people upgrade it from better to worst Cant even log in,1
2020,Error not working try again later hope you are working on this it is annoying,4
2020,I want my app back... This interface is whack. I wish I didn't upgrade. Whats up FBN?,1
2020,good,5
2020,Very poor... Frustrating!!!,1
2020,Just too slow And crashes most of the time,1
2020,Not active right,1
2020,Is verry good app,5
2020,The most useless app so difficult to login . And cant get statement of 3weeks,1
2020,"good morning i am new to the app, i have not been able to register on the app for 2 days now. your ibank platform requires a token which i dont have for now so i decided to use the mobile app but i have been unsuccessful registering let alone using the app. tried using my atm card last week but wasnt possible as there was network issues. what other step is available to me to use HELP....",1
2020,Excellent,5
2020,Good,5
2020,Very user friendly app,5
2020,"Convenient and Fast. Safe,Secure and Reliable.",4
2020,Find it difficult to log in.,3
2020,"It is hard to access ,sometimes unable to operate.",1
2020,Best,5
2020,Since 3 days now I have be trying to open my app no way what could be the cos please,1
2020,Execelent and good indeed,5
2020,"This app currently is the most useless app i have ever used. The other version worked quite well but this upgraded version is totally messed up. No provision to login for formal users, and when you try to activate your account. It takes the whole time in world before telling you "" *warning* an error as occured. Please try again later"" I'd prefer the previous version.",1
2020,Am highly disappointed,1
2020,"Worst banking app ever. It lags , doesn't even support multiple accounts , no customer care supports.",3
2020,"This last update is a no no. Cumbersome, doesn't connect. Please go back to what it was or make this present update work.",1
2020,"Pls, take the App back to the previous update. Everything was wonderful until l decided to upgrade to the latest version. Since then, l can't log in any more. This is totally nonsense.",1
2020,Wonderful,5
2020,It's been great until 3 days ago. I've not been able to log in since Friday. Please fix this error ASAP.,4
2020,"Dear Adeduntan, the I T that helped in making this app as failed. This is a total failure. It's takes ages to log in to the app, this is killing my business or have you forgotten that you have many competitors.",1
2020,What is happening??? Ive not been able to login in two days now. Had to update it but its still the same. (An error occurred) pls do something about this).,4
2020,This is a very useless app i ever see can u immagine i dash out my phon to my wife i want to activete first mobile for her with hre account his telling me non sense that i have already register the is no way for her to register again i will naver rate this stuped app,1
2020,Number one in banking in nigeria,3
2020,To connect to my app is now a war. It's becoming frustrating day by day.,1
2020,Please look at all the reviews and make amends. I am highly dissapointed at this app. Logging in is even a problem.,1
2020,This app stopped working with my android phone,2
2020,Nice o,5
2020,For two days now i have not been able to login,5
2020,I can't log in to the app. It takes ages to log in now. It sucks.,1
2020,Used to be easy and fast to use now I find it hard to even open the app since I updated it.. it's so bad,1
2020,I have been using this app for years now rite from the old version...I had no problem with it....but this new old is rubbish...I have been stranded since yesterday trying to do a transaction but the app not opening..as in total rubbish...am disappointed,1
2020,Best Develop app ever for transactions......New vasion 2.2...kool both it's can't check transaction history for more then a 3days.... That's too Bad 😞☹️😔 try improve it in that area.. thanks,5
2020,It mostly says system error....,3
2020,Great,4
2020,Can you please give back my previous App? I haven't done a single transaction since I downloaded this.,1
2020,This app is so useless. I cant even login. It's always saying error. The former version is far better than this nonsense.,1
2020,Was really working fine till this last update.. to log in is a very big issue.. seems impossible to log in.. pls look into it,4
2020,We have slot of Other banks to transact with. Transitions is very easy,5
2020,First bank app not open,5
2020,The New app is bad. Better to stick to the former one,1
2020,"I regret doing this last update and i wish i can downgrade it back to my normal app, this is terrible and worst app ever , very hard to login , everything is quick and can't even do transaction in public that whos next to me will not see all my pin ...rubbish. if you don't know what you are doing i wish you remain how you are and we did not complain that we need upgrade...pls this is rubbish the earlier you correct this is better okay .rubbish!!!Soo annoying. you deserve no star,dis 1 is 2 send",1
2020,Please this update version is not working properly hardly to login and many difficult steps return to the older version pls,1
2020,Several down times. Inability to log in.,2
2020,Since I updated I can't login anymore. Work on this rubbish asap before it becomes late. What sort of rubbish inconveniences is this. I can't even do my normal transactions anymore.,1
2020,"Terrible, can't even process anything with this app",1
2020,Wonderful app. its a time saver.,5
2020,I Wonder why first bank are doing this to their customers. Maybe it's because they don't value customers again. we were all supposed to UPDATE to something GOOD not SOMETHING bad. I AM NOT GRATEFUL WITH THIS APP AT ALL... PLEASE FIRST BANKS SHOULD SERVE US WELL THANKS!,1
2020,Very bad app. It keeps displaying error.,1
2020,"First bank would have been counted among of the wost bank. I even Wanda why dy are still cheating for them as best bank in Nigeria, I hate you.",1
2020,Very good,5
2020,This is worst ever app I think the right time for me to quit using this urgly first bank and switch to another modern Bank that are more reliable. This is giving me absolute disgrace all the time,2
2020,Okay,5
2020,Awesome,4
2020,I cant login to the app. This has been happening since morning. I even uninstalled the app and reinstalled it. Its the same thing. Called customer care several times with no response. If there is any issue on the App atleast let us know.,1
2020,Great but we need easy access to print bank statement,5
2020,Very flexible and easy to operate,5
2020,"If I click on account selection, my account will not display and i can't transfer or buy or pay bills but can receive money. Please do something urgently about this.",1
2020,Cool,5
2020,This is a much improved upgrade,5
2020,Its useless,1
2020,Nice,4
2020,Kudos to first mobile. Truly the first.,5
2020,Good and very easy,5
2020,Poor service,2
2020,Interesting,4
2020,Good,5
2020,My problem is not working in my phone,1
2020,Na wa.. that's all I just want to say.. How I wish there's zero star cos this one star dey pain me,1
2020,Good enough,4
2020,Fabulous,3
2020,I like the app,5
2020,Nice,5
2020,Good,5
2020,Super.,5
2020,"I can't make transactions because I can't get ""account to debit from"". Please fix, this frustrating",1
2020,"Transfers are seamless, many transactions go through easily. The only downside is that it crashes if you try to add beneficiaries after a transaction is completed. That hurts so badly.",3
2020,C'est bon!,5
2020,It's easier and better,3
2020,Error verifying card. Invalid pin Invalid number Why given different reply when trying to log in on the app? This app is totally mess,1
2020,Very good,5
2020,I Downloaded this app currently but I'm afraid to put my card number and code to avoid Yahoo boys matter because it not take a long time to have fix my account according to that problem 🙄 that's why I want to know that this your authentic first mobile app,1
2020,Nice app,5
2020,It's a very big pity that that this app is so flustrating.,1
2020,Very good 👍,5
2020,Good,5
2020,Fast and Reliable app,5
2020,This is very bad poor network why first bank,1
2020,Wonderful Experience. I like it. please keep it up. And there's is room for improvement,5
2020,Excellent,5
2020,Is very good and reliable when it comes transaction the app worth more than fives 🌟,5
2020,Helpful,5
2020,I just like it,5
2020,Always showing error 😖,1
2020,Very good,5
2020,Very nice,5
2020,Good,5
2020,"Easy to use for urgent transactions, but sometimes it sucks with banking networks",3
2020,Good,5
2020,"I dont even know why i update the app to this latest one. Its annoying, cant generate statement to view past transactions.",1
2020,Very good,5
2020,Goooooood,4
2020,Very good,5
2020,I updated the app and stopped working. Could you please tell me what to do? Thanks,2
2020,Good,5
2020,Great interface,5
2020,OK,3
2020,I was confused at first...but it's the best so far♥️♥️,5
2020,You removed ability to generate past transaction receipts both on your mobile and online platform. This is not good at all as it was a very useful function. Kindly put it back. Thank you.,1
2020,Mad,4
2020,Very good,5
2020,Good,4
2020,"When I try to activate this device, I get a message saying maximum number of 10 device reached... what can I do about this firstbank, I have a lot of pending transactions to complete.",1
2020,Awsome,5
2020,You guys 🤦🤦,5
2020,Better,5
2020,Can't even download dis app. It's giving me a lot of trouble downloading.,5
2020,I love this app,5
2020,Pleasea make the app as we get our history transaction other thing that make app meaning full and were we can logon complain thanks,1
2020,It's pathetic. I can't even get my account statement,1
2020,The app was very good since I have been using it but today I updated the app because I noticed some deficiencies. After that I could no longer login with my PIN. What do we do.,3
2020,Improve your ATM services at your branches,3
2020,Can't reload my login or login in another account no matter ho many times i uninstall and download it again,1
2020,Okay,5
2020,"Earlier before i gave a 5 star rate but now its a minus one cuz i cant log into my acc, requesting for (OTP). I dont 've my registered sim....i suggest the OTP to be sent either through email, guess others are having the same issue.",1
2020,6 months without solving problems,2
2020,Can't use,1
2020,"Took too much time to download almost 1hrs, do something plz",2
2020,"I mistakenly reinstalled this app and installing it again, wanting to login it's says account deactivated no where to register again, l have deleted this app so many times and downloaded new one yet they are not showing where you will register, it's so irritating",1
2020,Oshi ni kini yiiO:-)😰😰😓😓😠😠😠🤧,1
2020,You transformed a user friendly app to something else. You got it looking like a mario game. Can't even get my statement. Who ever built this did a bad job. An app where you can only transact? I can use USSD code for that. I barely give my customers my firstbank account number because of this recent development.,1
2020,Fantastic,5
2020,Interesting,5
2020,Nice App,5
2020,Is not just working.na wa o.cant open,1
2020,"I just had an update in my device today only for the Firstmobile App to stop working. It only display "" Unfortunately, FirstMobile has stopped working"" That's total nonsense from Firstbank",1
2020,Execlllent,5
2020,Very nice,5
2020,Good,5
2020,Seriously the previous version is better. I almost got embarrassed after buying something and transfer wouldn't work. No transaction is working not even buying airtime. Please fix this soonest!!,1
2020,The apps in Nigeria,5
2020,Exceptional,5
2020,The best. Makes all transactions easy,1
2020,It is the best,5
2020,Easy and convenient App,5
2020,The system is good,1
2020,Thanks a bunch first monie,2
2020,before i update this app i consider all my activities with this app are very easy and normally but now... hmmmm,3
2020,Excellent,5
2020,Fantastic,5
2020,Wonderful,5
2020,Ok,4
2020,Rubbish Update.... I can't even log in... mPin has been deactivated. I still wonderful how difficult it is for first bank to make a simple app for its users.,1
2020,Good but hard,2
2020,Great,5
2020,Can't even block your atm card when lost,1
2020,"A really good app, Helps to make transaction faster om the go",5
2020,"Am so disappointed, I tried downloading my statement but got more disappointed in first bank. You people should do something about this please, so disheartening",1
2020,Put more effort,2
2020,"This is the most worst app I have ever seen in my life, I deposited 1500 on my account and I can't transfer the money to another bank account. I tried more than 100 times but the didn't go",1
2020,Very conformable to use,5
2020,I like the app,5
2020,Good,5
2020,Excellent,5
2020,Exceptional. First bank app rated best,5
2020,Fantastic,5
2020,Very Excellent.,5
2020,So easy for transfers without stress,4
2020,"Since the app has been upgraded, I can't log in on my samsung galaxy tab again. So disappointed.",1
2020,Awesome,5
2020,Nice app,5
2020,Good,5
2020,"I hate this app , i can't log into my account my another phone again .",1
2020,Its cool 😎,4
2020,"Beneficiary system is tedious, it should just be an option when an account number is entered like the previous app. Can't also download or share receipt. The previous app (version) was better.",1
2020,Let your App also include a provision for generating account statement as this will ease visiting the bank for account statement.,3
2020,Too many challenges associated with activating one's account. This is terrible,1
2020,Wow,5
2020,The app is not good at all,1
2020,Nice app,5
2020,Latest and wonderful,5
2020,Good,5
2020,Served well. But can't get specific time based mini statement with the app. Even though it has been set up with calendar date.,4
2020,The formal app is far better than this.,3
2020,"I regretted doing this last update. I can't believe I'm seeing it all in ""quick"" and can't carry out any transaction. This is useless. Firstbank should know how to satisfy their customer not giving them headache anytime they log into their mobile app and moreso , This is Nigeria. If this continues I'm sure gonna drop my firstbank acct.",1
2020,"One of the dumbest banking App I ever installed. Had really bad experience making this app to work on my phone, despite having a debit card. Cos it relies heavily on OTP to commence and I am still unable to receive any OTP on my registered line for over two (2) months now. AND no one is ready to help you. They will get your details and nothing change. If not that I naturally love to have additional account in FBN, I wouldnt have bothered myself going through this stress. GTB, Zenith and UBA 👌",1
2020,It's slow,2
2020,Very nice,5
2020,I have been trying to open the app for the past 2 hours.. Not opening,1
2020,Good,5
2020,This is the most worst bank app ever seen........ I regret having a account with first bank through this app.... I think it's time to move,1
2020,What is wrong with this app ?I just updated n is already telling that first app has stopped. What rubbish.,1
2020,Excellent app,5
2020,Nothing but poor..,1
2020,Why can't we generate downloadable statements of account on this app? You should make this possible please.,3
2020,Nice,5
2020,"Honestly, if you're going to do something, try to do it right. You might want to copy the western world but if it's inadequate, then it's a joke. You can't view statements or look for transactions between 2 dates. App suck on 'Getting Statement' loop for over 5mins. A disappointment",1
2020,This app is great but I suggest First Bank should add the ability for customers to download bank statements directly from the app. Thanks.,4
2020,"Perfect, easy to use and navigate.",5
2020,Good,5
2020,Fast,4
2020,Lovely,5
2020,Best so far,5
2020,excellent,5
2020,Works well for my needs. Keep it up guys.,5
2020,Perfect,5
2020,Good,5
2020,"Good app, but how can I merge my two accounts on this app?",3
2020,It is nice and fast,4
2020,"Too good, I don't go to bank again. I do all my banking at home.",4
2020,"It's okay, but you can do better",3
2020,Very good,5
2020,Good and reliable,5
2020,Very effective,5
2020,Unable to screenshot when payment is done,1
2020,Is good,5
2020,Cool,4
2020,I was happy,5
2020,Good,1
2020,Satisfactory Thanks,1
2020,Hassle free,5
2020,Nice,5
2020,Good,5
2020,Good in terms of advance,4
2020,Ok but improve on statement of account,5
2020,I love the app. However I would like the bank to design it in such a way that it shows up many months without fixing dates. My opinion though.,5
2020,A+,5
2020,"Infact, i felt so bad",1
2020,Really,5
2020,"I can't access my bank statement beyond a few days, when I change the date range, it doesn't work; there's no option to download the statement. I always get sms alerts very late.",1
2020,nice app,5
2020,Unable to transfer to other banks,1
2020,Good,5
2020,"Don't even like the app, despite many complaints nothing is done yet, Pls do something, it does not even work on my tecnoy2 Pls improve",1
2020,Nonsense,2
2020,"It stopped loading when it get to the beneficiary, finding it difficult to do transfer",1
2020,Keep it up and improve more...,4
2020,I can't make use of my bank app unless i have done at least 2 transactions that requires OTP which is bad.,2
2020,I thing these is not serious about your busness the app is no working i enter my pin otp which will be send for me and will show me inviled network,1
2020,Very good,5
2020,You need to improve,5
2020,"I just can't sign in, too many steps and error",5
2020,Good,5
2020,Good,5
2020,Reliable,5
2020,It's difficult to even download the application. I have been trying for 2 days now. If care is not taken I might even give up. Abdullahi D.,2
2020,Very dull,5
2020,Delays,4
2020,Very useless app,1
2020,"The app inflow and out flow looks too buggy , it should be inform of graph like that of bitcoin, agaim we should be able to show and hide our balance",2
2020,This is the worst app ever. I couldn't log in. Just please 🙏 take it down because it has been giving me headache or else I'll have to flag it as inappropriate,5
2020,"Use of ATM card is compulsory, no card no internet banking. I regret downloading the app.",1
2020,I can't use it is open.yo me,2
2020,Great app 😘😘😘,5
2020,"I like the new upgrate, it's more detailed",5
2020,Nice app until lately. I can no longer view transaction history. It occassionally load now without any precedence or changes in settings. Kindly resolve or provide feedback,4
2020,Superb,4
2020,Very interesting and fast,5
2020,Good and fine,5
2020,What is the purpose of using fingerprint when I have to click the fingerprint icon before I'm prompted to use my fingerprint?,1
2020,Good,5
2020,"Difficult to operate, did appoint many times",3
2020,Almost perfect 👌🏾 👏🏾,5
2020,I am not satisfied with the service and give me a better app I can use from anywhere,2
2020,"This app is great, but I can't print statement... And it's really slow...",5
2020,Works fine bt too many steps to add beneficiary. Why not use pin. And you cannot generate otp without a token? y not use d sms method,4
2020,Trusted,5
2020,Good,3
2020,App sucks,1
2020,Very Good in Used..,5
2020,Good,5
2020,Awesome,5
2020,"The app is more better than before but since 3days ago now i'm not be able to use it the way i use it before, anytime i want to do transaction it do show 'token authentication fail' why?",3
2020,This updated app is a trash Can load statement of account when checking by date It only shows recent transactions can't even load the transactions of 6 months ago,1
2020,I can't even log into the app. It keeps showing invalid pin and there was no space for new registration,1
2020,An finding it difficult to reset my mpin they keep saying incorrect secret answers and the answers were correct. Am feed up,1
2020,Take me back to the old app. I can't access my statement since I updated the to the new app. Pls do some thing thanks,1
2020,The steps are too much please.,3
2020,"This new app is wack... Keeps logging me out with ""session timeout"" error message.",1
2020,Satisfactory,5
2020,Excellence,5
2020,The app is not conpactible with my phone A31 i cant use it,1
2020,Nice app,5
2020,Wrong app ever since I updated my app its not opening yyy? Am going crazy ooooo,1
2020,The app is very terrible,1
2020,Very nice app,5
2020,Awesome,5
2020,Good experience for every customer,5
2020,Good,5
2020,"Not be able to download since yesterday,very poor",1
2020,Nice app.,5
2020,Can you please make statement of account accessable so that one do not have to go and cue in the bank just to get statement. It is available in some other banks app please make it available here.,1
2020,Great performance,5
2020,Please this app is not good enough ☹️,1
2020,Fair,3
2020,Very good,4
2020,Nice,5
2020,Excellent,5
2020,Fantastic.🥰,5
2020,Good,5
2020,So good,5
2020,Good,5
2020,Very helpful and it makes all activities very easy and fast,5
2020,Very bad,5
2020,"Your Bank statement history doesn't work properly, the app goes off when I try to save a beneficiary after making a transfer, no provision for online bank statement PDF to be sent to email. Please learn from access bank mobile app. Thanks. I hope your team reads these bad reviews from your customers. Nigeria in particular.",1
2020,Do this app in such a way that account statement can be sent to the account holder e mail box.,2
2020,These app works perfectly i really appreciate it,5
2020,The app has been excellent since i started using it for like 2 months now hopes it continues this way,5
2020,Awesome,5
2020,"It's Okay, it makes transaction easy...🙄",5
2020,hi your app isn't working,1
2020,Ok,5
2020,Turn on location. Really? Too cumbersome...,1
2020,This is an very and easy moble bankingapp,3
2020,Beautiful,5
2020,I cant even sign in to the useless app just to make transactions 😡🤦‍♀️,1
2020,I can't get my bvn this app is fake,1
2020,"Firstbank, you only chose who to reply, this is a general problem, i dont know why you ask people to mail you privately, this ur app is full of bugs am givin you - 5 🌟 star , how can i try your bank for the first time and open account with you and deposited money , i cant paybill or do trasfer, the will ask you to select account, when you do, it will just pop out empty screen, this is rubish you better fixed this issue, get quality developer's to structure your app,not happy with this app oh,",1
2020,"Disappointed completely with the latest update, can't view my transaction history, how do I know who credits me? Updated : This app seems to have gone from bad to worse, can't even do a transaction on my own phone.",1
2020,My money is stuck in my account because I can't select account to debit. I've been finding it difficult to transfer or do any transaction on my account because can't find bank account to select for debit. So annoying.,1
2020,Very very good,4
2020,Best application so far,5
2020,Nice app,5
2020,I can't see my transaction history why,1
2020,Nice,5
2020,Good😘,5
2020,Excellent 👍,5
2020,Good,5
2020,"Can't find words to express my disappointment, how does one manage to make an account permanent to a device and fails to add either an option to switch accounts or at least add multiple accounts. Had major troubles switching from one account to another then walked into a bank and the customer service told me the only options were to either format my phone or purchase a new phone. How is any of that regarded as helpful???",1
2020,..I can not recharge more than 500 recharge card...why?,5
2020,Very good.,5
2020,Finding it difficult to log in. Everytime it keeps saying error or just simply hangs.,1
2020,Exceptional service,5
2020,"Please i have stop seeing alert, how can u help me?",5
2020,Very good,5
2020,I really dont understand this app... Why is it that the app is always deactivated???,1
2020,The app is good. Fast transactions and best online banking. First.,5
2020,The app is amazing and i love the user experience i have with it. It is pretty easy. Kudos FBN,5
2020,To download this app is a problem,1
2020,App is amazingly user friendly!,5
2020,Very good application,5
2020,"Account switching when transferring money is very terrible. When i click on account selection, it doesn't display my account for me to select. Please look into this because this is really fustrating. I joined firstbank yesterday and i am not happy having this kind problem. First transaction for that matter. Fix the problem then i give you 5 hot stars.",3
2020,"Best banking app in Nigeria, very easy/secure to login & use",5
2020,Make my banking relatively easy,5
2020,Try to register but is not working,1
2020,"I have been using this app smoothly on my phone but all of a sudden, it keeps writing DEVICE NOT FOUND any time I try to login. What is going on?",2
2020,I've not been able to view previous transportation on my app,2
2020,Good app but I discovered that it doesn't work at times. I believe it will continue to improve. Keep up your good work.,4
2020,Works perfectly and much better than the last version. Uptime also very good. Good one @FirstBank,5
2020,Why can't I open account because someone else opened account with my phone??,3
2020,Best bank with amazing workers,3
2020,"After upgrading my account from student account to normal saving account by meeting all the basic requirement, not until today that i realize that First bank didn't upgrade the account. I hate first bank right now.",1
2020,Very good,5
2020,Please I just re installed because of change of pin but couldn't log in. Any solution please,4
2020,Nice app 😊😘🥰,5
2020,The app is somehow,2
2020,Excellent,5
2020,Its a perfect app good job guys,5
2020,"can't log in on my mew device it keeps saying ""you have reach a minimum limit of 10 device"" what should i do?",1
2020,Nice,5
2020,Very very very bad application,1
2020,How can I activate my mobile money,5
2020,Very fast,5
2020,Please i find it difficult to activate on this app since i chage my mobile phone.kindly help,1
2020,Nice app,5
2020,Good to go,5
2020,Not too nice for using this application!!,3
2020,The worst ever! The previous one worked better! What's the use of the OTP that don't validate..i av downloaded this app for more than a month now and not a single transaction has been successful cos the OTP never gets validated..,1
2020,Useful,5
2020,Very nice to use,5
2020,"The best app i have got, thanks firstmobile",5
2020,Very good,4
2020,Good app,5
2020,Fantastic,5
2020,Good app,5
2020,Nice,5
2020,I LIKE IT,4
2020,"The latest update of the app is rubbish,after a transaction,i cant download receipt and i also cant screenshot so how am i suppose to prove to the people i sent money to that i've paid",1
2020,The app is not operating in my phone at all.,1
2020,This new version can not change account why is just only stock with one account,1
2020,Worst bank app ever....I don't know why people are using this bank,1
2020,Ok,5
2020,My Bank and I.,5
2020,Nice app thanks,5
2020,Great app.,5
2020,Good,5
2020,Unable to register on it,1
2020,The app is great!,5
2020,I once have the mobile app on my phone but deleted it by mistake but when i try to download it back it's not installing please i need it urgently,5
2020,"Rubbish app, it doesn't show two months transaction history It sucks, please try and do something",1
2020,Better,5
2020,"Kindly include e-statement printing like other banks. If not, I will have to swap to my other bank that has such feature. Thanks",3
2020,Very good app,5
2020,"I dont understand what u mean by maximum device limit, so does that mean i cant use the app again!? I sent a message to you on your email, and you said u will do something about it and nothing has been done!",1
2020,Awesome,5
2020,Excelent,5
2020,It help me not to wast energy and stress myself that I'm going to the bank anymore.,5
2020,Pls how can I download my statement of account?,3
2020,Is easy to use i love it.,5
2020,You guys need to make it possible to chat with a customer care representative through this app just like the finteches are doing.,3
2020,Excellent,5
2020,"The app is cool but I'll like it more if I can get receipt in history whenever I check it, either I do transaction with the app or not.",4
2020,Why is this app not sending the valid opt why,1
2020,It is very good and fast for transfer,5
2020,Wonderful,5
2020,Nice you can take my 5 star now,5
2020,Very good app,4
2020,Nice,4
2020,Excellent,5
2020,Easy going and good to go at all time,5
2020,Excellent app. Simplifies so many things.,5
2020,Please I have a very big problem on this play store for a long time I can't download any single app from it I don't know what is the problem,3
2020,Amzing app keep it up,5
2020,Ok Ok,4
2020,I like the app it fast and efficient,5
2020,"Good and easy,but when you don't have enough signal coverage it will be hanging.But i love it",5
2020,Vry poor,5
2020,Easy and fast,3
2020,Truly the first,5
2020,Nice,5
2020,Good bank so ever,5
2020,Superb,5
2020,"Very good app, but you have to upgrade it to enable us to print statement like other banks. e.g (FCMB and Access bank) I know it will help both the customers and the bank management.",4
2020,Very poor app. I've been requesting for otp to activate your app for over 9 hours,1
2020,Nice update,4
2020,Excellent,5
2020,This is a very useful app,5
2020,One of the best app. Very useful and adding value to one's life and business.,5
2020,its just frustrating,5
2020,I love the app it Really helping me here thanks a lot,5
2020,"Very good app, i atvice you to dawnlod",4
2020,EXCELLENT,5
2020,The previous app use to flick but this one is not flicking... Please upgrade it to flick sideways,2
2020,Nice app,1
2020,Very good,5
2020,Not all that serious issse,4
2020,Friendly usage,4
2020,Getting problem while updating,3
2020,Pls how can new user login oooo,1
2020,Great,5
2020,Great.,5
2020,Always happy,5
2020,Ok,5
2020,Cool,5
2020,This application has a disadvantage sometimes it would just stop working but it is the fastest application that can transfer money as fast as possible,4
2020,excellent,5
2020,The best banking app.. Very easy to use and navigate through,5
2020,Nice version,4
2020,Best banking app,5
2020,Can't wait to see the confirmation email,3
2020,This app is helping alot,5
2020,God is great,5
2020,V. Good,3
2020,Fantastic app,5
2020,This app does not work. I try to use it keeps telling me error try again later for the past two days now. Can u pls bring back the old app because is better than this one . This app don't deserve this star,1
2020,Is very good app,5
2020,I love this app so much,5
2020,Its fine,5
2020,"Very good, easy and fast",5
2020,"I use a Samsung tablet and the app is not working on it, I can't login nor do my transactions anymore I regret ever upgrading to the new app it is useless",1
2020,Good.,4
2020,You can't input any account number for transfer. Very useless team behind this platform,1
2020,Awesome,5
2020,Good,4
2020,Ultra Superb and getting better with each update.,4
2020,"This app is useless, it anly be login with card it has to login with or without card please be patient and look after my coment thanks. You First",1
2020,"Business anywhere, interactive app with good interface",4
2020,Best banking app....ever!,5
2020,"Great app, easy to install and easy to us.",4
2020,It was going very smooth and easy before you changed everything recently I have been trying to transfer with it but it's not well programmed I couldn't now am trying to visit the atm gallery,1
2020,With Firstmobile I got my bank on the move. Very nice and reliable banking application.,5
2020,how I wished I didn't update dis app cuz I haven't been able to make cash transfer ever since.its annoying,1
2020,Disappointed,2
2020,"Ever since i updated the App, I can no longer make transfers, It keeps telling me ""request processing error"" !",1
2020,Excellent app. Very fast and efficient consume less data. Especially new update. Download FirstMobile App. You can use it on multiple firstbank account. Ensure that your BVN is link to all them. It so the best mobile app.,5
2020,"The message here is that ""This app may not be optimized for devise. I used the older version with the same devise.",1
2020,Good,5
2020,Very appealing! We always use this application!,5
2020,Loved,5
2020,The apps cannot generate statement of account and transfer is very slow,2
2020,Not satisfied,2
2020,Good,5
2020,Good 👍 👍 👍,5
2020,Very good App,5
2020,Good,5
2020,Okay,4
2020,"D,",2
2020,"I regret updating, I can't access my account anymore. This is rubbish",1
2020,"Excellent, especially with this new upgrade. Great work team!",5
2020,I need to open first bank mobile apple.,5
2020,Excellent,5
2020,"The previous app is terrible, this one a bit better but too many steps to do simple transaction like buying airtime, electricity etc. And what's the need of OTP after entering the PIN? And the OTP will send but not validate. And it's not network because other banking apps are sending & validating. Just stick to your manual of doing business, automation is not your thing.",1
2020,Best ! Bank of our time,5
2020,Good experience,5
2020,Cool... Easy to use. No long thing,3
2020,Best bank keep it up 💪,5
2020,Fantastic,5
2020,The best...😁😁,5
2020,Best,5
2020,What always wrong with anything Nigeria. Without master card or any other card someone card log in,1
2020,It's the best so far,5
2020,Very good,5
2020,Is very worked,5
2020,Very good,3
2020,Okay,5
2020,Great app,4
2020,Nicely designed 👍👍,4
2020,Very good at all time,5
2020,"Please am having issues with this app right now, you get my 5 star if the issue is resolved. Here is the thing (you have reached the maximum 10 device limit. Meaning I can no longer use the APP?????????? Somebody talk to me.",1
2020,Goog,5
2020,Not even the application entirely the banking system is absolutely quick ok,5
2020,Nice app But try to include screenshot option Really love the app🙌🏾🙌🏾🙌🏾,4
2020,Enjoyable,5
2020,Greay,5
2020,Nice,4
2020,"I can't carry out any transaction with this app. I have only one account with first bank, but I am always asked to choose the account to debit from. I touched the area for available options, but nothing pop-up.",1
2020,Great,4
2020,Why any time I want to account through first bank ussd code I will told that I have been denied access to this service,1
2020,Good,4
2020,Cool,1
2020,It saves energy and time,2
2020,Very splendid !!!,5
2020,"Fast,if the network is good",5
2020,Great and ever green experience.,5
2020,Smart,4
2020,Nice app,4
2020,Very reliable,5
2020,Excellent,5
2020,very stable and easy to use,5
2020,"This system is quite good. 1.It gives room for active participation inevery day bank transactions 2.pay bills and transfers to vRious business groups effectively.ypu may not realy be in or out of the country 3.To some that are not in the country use this medium to help send money that have saved life eg I have two incidents like that ,doing fine now. I have aquestion for first bank management . A situation wherey one want to join the nice program but verve card has expired especially for those of us pursuing how to betterlife at the diaspora,what do one do to register?.Same applied toBVN and OTP ?.",5
2020,Not too good,5
2020,The app is working perfectly,5
2020,Bfa bxmllass0 cup so no no l kiss zzz please is hi is it hi I'm in o no lol kho b brvggnlgávqsd xx see kk my b,5
2020,Good,4
2020,Good,5
2020,Very poor reception from bank,5
2020,Very good app,4
2020,Great,5
2020,Great,3
2020,Keep it up,5
2020,Excellent 👍,5
2020,Too dull while connecting,4
2020,Very great,4
2020,Kudos.,5
2020,The best mobile app the reversal is an A plus,5
2020,It's just so good,5
2020,I think it is more better idea to introduce this apps on the computer laptop,3
2020,Fantastic,5
2020,"Trying to expand the date for transactions and wvwn when i set date nothing happened. I cant ask for my account statement via the app as well until i visit he bank. Not sure how smart that is. Oh well. Months after, i still cant expand the date of the transactions! Not everyone hasvthe time to queue at the banks please.",1
2020,"I downloaded the app but cant open it for use, i deleted and tried again twice same issue. I have not experienced something like this before",1
2020,I really appreciate your app as it is updated to simplify operation unlike before. But I suggested to reduce steps to be followed when making transfer into another account,3
2020,Its a very good banking app,4
2020,👍👍💪♥️♥️,5
2020,Quick transfer Not working on my Hot 8.,1
2020,Lovely 💝,5
2020,Excellent,5
2020,It's a good experience,5
2020,Can't request for account statement using date range,1
2020,Beautiful,5
2020,Good,5
2020,"Unable to activate the app on my device.. Error message ""YOU HAVE REACHED A MAXIMUM DEVICE LIMIT OF 10""",1
2020,Is wonderful. Always the best. No network problem. .,5
2020,Excellent,5
2020,It's a good app.,5
2020,Excellent and expedient,4
2020,It's an awesome app 👍🏻,5
2020,Very nice,5
2020,Firstmobile is the worst mobile app have ever seen. They need better system analyst to help them design better mobile app,1
2020,"New version is working fine.. Please add ""Generate Bank Statement to Email address"" feature to the app. Thanks",5
2020,"I had to buy a new phone to use the new app, my former phone was a KitKat os and it refused to work. Lovely application by first bank. Thumbs up",5
2020,Am try to make mobile banking but steal not darloading seen yestuday please what problem?,5
2020,Poor poor poor poor,1
2020,Inconsistent,3
2020,Amazing stuff,5
2020,It does not give you the opportunity to view payment made into your account and generate statement of account.,1
2020,Very good,5
2020,Good app,5
2020,It's okay and more security tight with new features,5
2020,"It has not been easy for me to upgrade this app, it keep saying the same thing after upgrading",1
2020,Fast and easy to use. Weldone Fbb,5
2020,"The update on this app sucks 😕, for the past 2months I couldn't be able to use this app for transactions, please you guys should do something about it, is not really funny at all",1
2020,The application is rubbish,1
2020,Simply the best I love the card services on the application keep up the good work firstbank,5
2020,Very good,5
2020,Splendid,5
2020,Very good,5
2020,Very good.,4
2020,It's a good app and it's user friendly.,5
2020,Awesome Wonderful,5
2020,I love this app very good so easy to used,5
2020,"Hello admin Please i have a complain, i sent money to someone since yesterday of which the transaction was successful because i got debitted of 5thousand naira but d issue i have now is she is claiming she have not seen d money since yesterday. Her bank is access bank Please what is happening cos this money have caused a big issue now",4
2020,Rip to my data. I dash una d one star.,1
2020,I have not been able to add beneficiaries since you did your upgrade. Kindly look into this as a matter of urgency.,3
2020,Bad,1
2020,"Quite okay, but can't seem to navigate how to new account on the app with an existing account.",3
2020,I love this app its just perfect 👌,5
2020,I was debited 5000 on 26/09/2020 At a POS withdrawal point for a failed transaction,1
2020,My best app 😘❤,5
2020,"I cant download reciept from transaction history. If one didn't download the reciept at the point of transaction, that shouldnt stop him from having a reciept afterwards, don't you think? Now I want a reciept to send as evidence of a previous payment but I can't see that option from transaction history and will have to settle for screenshots. Kindly take note and do something, please. Kudos",4
2020,Excellent app,5
2020,Excellent,5
2020,"Splendidly fast, friendly interface",5
2020,Excellent,5
2020,This is the best mobile app i have ever use in terms of speed.,5
2020,"Its not working at all, very difficult i hate this new system, former one is better",1
2020,First bank,5
2020,It's not showing statement of transactions since I updated it. I am not enjoying it at all.,1
2020,The app is not giving me what i want,1
2020,"I once had an emergency and I was trying to make a transfer but the app won't just work. Regardless, it's a good app.",4
2020,Prefer old version these new one takes alot m.b before loading,1
2020,The bank is odd at resolving issues with it's app! Very bad customer service!!! If there was a star rating less than 1 star I would have used it instead of one star.,1
2020,"Very poor, couldn't log in to my account.",1
2020,Very bad experience I can't have access to my details to change Lost number so I can make transfer and my money is stocked,1
2020,Useless app. Always having internet connectivity problems.,1
2020,This app is good and customer friendly. But I want to suggest if it's possible we can get our BVN directly from the app.,4
2020,This updated version keeps crashing,1
2020,"Very good and easy to use, I am happy using it cos it doesn't give a single problem especially the new update, really love it 👍",5
2020,Ok,3
2020,"I had to redownload this app severally, so much time and data was spent during the process. Im on 83% and its been pending, this is really frustrating.",1
2020,Can't close app with back button,1
2020,"Can't use without db card, ah!",1
2020,It's truly nice,5
2020,Very nice,5
2020,Good,5
2020,"I don't like this new app at all, it making me regretting using first bank now I can't make any transaction at all, and I really need to spend some money out urgently, this is really frustrating",2
2020,The application keeps crashing. This update is not good at all. It means I can't perform transactions on my phone again. The developer should please do something about it.,1
2020,Good,5
2020,Nice app,4
2020,"This app needs a check honestly, I have been trying to transact but to no avail.",1
2020,Very good,4
2020,Best mobile app ever,5
2020,Good,5
2020,Network issues,5
2020,Lovely,5
2020,Why did you stop us from making screenshots?,2
2020,"I downloaded this app few days ago, after i logged out, the log in page disappeared. I have been trying to log in and carry out the transaction i downloaded the app for but the log in page is no where to be found. First bank what do i do?",1
2020,Slow download can it download faster,1
2020,Look like your new idea spoil my happiness of this app. It useful over the 2 year I have been using it but now it useless. Your new version does not favour we that our phone ram is very low. If I wanna transfer when I have input my pin is send sms to my phone if try to minimize the phone to get the sms code the app is close and have to start over. Repeat same step it does not help. We understand sending otp is secure buh a phone which have been a ess the sms can also easily be taken.,1
2020,"There is no provision for registration on the app, how can a user get started?",1
2020,Very poor.,1
2020,Its good. Nice improvement,4
2020,Ok,5
2020,"I love the app, makes payment and tramsactions easier for me, no point going too the bank",5
2020,Ok,4
2020,App not updating had to uninstal and install again,3
2020,Cool,5
2020,"Please i enjoy the application service but am unable to screen shot on the application, please help me with am seriously disturb on that issue of screenshots on the application, thanks",1
2020,Good,3
2020,"This is the 2nd time am downloading this App for months now,still does not work at all. It does not even deserve 1 star for wasting my data twice....always telling me the app has stopped working",1
2020,"App nothing working , first bank diaspora do sent respond to emails",1
2020,Very nice app,5
2020,Good performance 👍,4
2020,Awesome,5
2020,Am enjoying it,5
2020,Why is it that the latest version of first Bank app refuse to download on my TECNO POP 12,1
2020,"Worst banking app I've seen in my life. So slow and always loading, even for needless things 🙄😒",1
2020,One of the best if not the best.... 12stars,5
2020,The app really sucks,1
2020,Good,5
2020,"Easy to use than before,thanks FBN",5
2020,"The app is good and massively, but it fast to out of date i don't even have internet in it again",1
2020,Continue stealing from your customers o. I use fidelity bank as well but they don't over charge me for sms alerts!,1
2020,I am unable to activate my account on my new phone. It keep telling me that i have reached the maximum mobile of 10,3
2020,Excellent,5
2020,Worst bank ever.. you people should send me back my money or I'm never putting my money into your bank ever again 😡,1
2020,It's hard to save beneficiaries account to the app.,4
2020,Nice app,4
2020,"Nonsense app,cant open",1
2020,"Please in your Next Update, kindly add the function for users to be able to screenshot, all other banking apps allow users to do that",1
2020,Nice app....design barground is okay,4
2020,"The app is good but it would have been better if I can buy both airtime and data. I can only buy airtime, why can't I buy data. Apart from that problem. The app is great you need to try it",4
2020,Is okay,3
2020,Very nice app,3
2020,This new version is wack and very slow. The old version was far faster and easier to use.,1
2020,Ad account update section where people can easily update their email and phone number in the app. Other banks are doing it. I'll give fully review when I finish checking the app.,1
2020,Very good,5
2020,Good,5
2020,Fantastic,5
2020,Excellent,5
2020,Excellent service,5
2020,Great and reliable app,5
2020,Never used it but I'm sure it'll be ok,5
2020,"Very lovely experience, user friendly and more rubust interface.",5
2020,I can't fund money to my bet9ja account through this app i don't know what happen,1
2020,Excellent,4
2020,Very nice,5
2020,"In order, good.",5
2020,Cool,4
2020,Nice,4
2020,Easy & faster,5
2020,Worst bank app ever,1
2020,Very fantastic.,5
2020,Good,5
2020,"Can't login always an error verifying card. Have been trying this for about a month now. This FirstMobile app always has issues. This version, the previous version, I hate this app",1
2020,limit d mb,1
2020,Ok,5
2020,"In fact I can not even download the app what nonsense is this,I can't update and I can't even check my account ,pls correct this mistakes",5
2020,One year,5
2020,Nice app,5
2020,"Nice app, easy to use",3
2020,Good to use,5
2020,Nice app,5
2020,Excellent,5
2020,"I love this app, it's great and so easy to use 💓",5
2020,Is good,5
2020,Exceptional ! I have used series of mobile banking but my experience is fantastic with Firstbank mobile app.,5
2020,"Nice app , it makes my payments and transfer of funds easy. It's a nice and reliable app.",4
2020,Very good,5
2020,Nice,5
2020,PLS how do I reactivate my app it keeps telling me that my device has deactivated.this was after blocked my e channels after a robbery attacked that exposed my pin and ussd code to the armed robbers. Even after going to the bank to unblock my e channels. The app still shows that my device is deactivated. How do I resolve this?,1
2020,The most reliable app,5
2020,Very cool easy to transfer,5
2020,It sulks in buying airtime...OTP all the time even after putting my pin...like,1
2020,Great Banking App. It is unarguably the best in Africa!,5
2020,It's a handy companion,3
2020,You need to improve,2
2020,Perfect j,5
2020,Very interesting but please keep on improving your network,5
2020,Wow,5
2020,Excellent,5
2020,Good,5
2020,Good,3
2020,Awesome,5
2020,The app is superb. Much more improvement on the previous version. It is easier to navigate and I don't have to click too many times to complete a transaction. The app Outlook is so inviting. Thumbs up to the developers.,5
2020,This is the most excellent app,5
2020,The best app amongst others. Very easy to use and navigate,5
2020,Beautiful,5
2020,Best banking app in Nigerian,5
2020,Wonderful,5
2020,This is the best mobile App in the market!,5
2020,Wonderful,5
2020,This App has never disappointed me before. Great UI and easy to navigate. Thumbs up,5
2020,This app is so amazing,5
2020,Exceptional,5
2020,"Your app works perfectly. Please in your next update, in your card section of the menu endeavour to add card control as a sub-menu. This card control will be designed to have three options or channel which are : (1) Web , (2) POS and (3) ATM. This will allow one to decide which platform his card can only be use once any of the options are been actived or deactivated. These options can be flexible at any given time, depending on the choice of the account holder desires to choose at that moment.",3
2020,I love working,5
2020,Perfect,5
2020,I just downloaded the Android app I could not find the registration or login area So how can I login my account.,1
2020,Very very usefulness,5
2020,Exceptionally seamless,5
2020,This app sucks. It doesn't allow me to screenshot I'm unable to send proof of statement to my business partner.,4
2020,Not working at all,1
2020,Nice,5
2020,Nice app 👍,3
2020,The last update is crashing. Most of the Android app Versions that the app developers said should be among supported versions were all not working. Making this app Useless for too many customers.,1
2020,It us slow to download,5
2020,Good,5
2020,Complicated,3
2020,I am pleased with this app. Regularly updated versions make it superb. Recently the app does not respond. Pls see to this.,4
2020,So interesting application,5
2020,Good,2
2020,Excellent,5
2020,"Great, and perfectly working!",5
2020,Nice app,5
2020,Great.,5
2020,The app is working perfectly with smart phone and it's guaranteed,5
2020,I have been trying to re-download this app for weeks now after deleting the initial one that was having issues but it is not downloading.,1
2020,Good,5
2020,Since I get this app is not working with my diverse,5
2020,Seamless transactions,5
2020,Nice,5
2020,Satisfactory,5
2020,Its fast and reliable,5
2020,Mohujjjjj,5
2020,"When I first downloaded this app, it was a five star app. But right now I can't use the app anymore. It started crashing inexplicably in the middle of transactions then it stopped opening altogether. It said I should upgrade the app. I've been trying to upgrade the app for weeks now to no avail. I use God beg the developer, abeg make una fix this app. I use God and Him son Jesus take beg una, make una fix the thing abeg. Na beg I dey beg 🙏🙏🙏",1
2020,I can't transfer to others I opened this account online I have been calling they ain't picking up,1
2020,"Optimal, but I have difficulty getting my bank statements.",5
2020,This app refused to update. It is a bad experience,1
2020,"Exceptional App, given the content and features built into it",5
2020,Very easy and fast to use,5
2020,Do u guys give free money 😁,1
2020,I love this app so easy and fast to use,5
2020,So far so good your'e incoparable,1
2020,Bescto,5
2020,Fantastic,4
2020,"Please what is happening? I cant acess my accoint any longer and can even do a transfer or recharge. This started about a month now. I was asked to update and if i try updating, it will tell me cant install. Pls see to this",3
2020,Very good,5
2020,🤗❤️,5
2020,"I wanted to install the app, is unabled",4
2020,Congrates,5
2020,Nice and fast app,5
2020,Good,3
2020,Nice,5
2020,"This is why I hate updating an app. It gets worse instead. Like to transfer money is now a big headache, it just pauses and doesn't go to the next step when you've put your pin.",1
2020,Fantastic application,5
2020,Best banking app with lots of flexibility,5
2020,Very good,5
2020,Good,5
2020,Good to go,5
2020,Good,5
2020,Lovely User Interface,5
2020,Trust one,5
2020,"Easy too use, I love the new interface. I don't know if it's just me, but I can't take screenshot on the app, I need this feature.",4
2020,Very good application,5
2020,"Excellent look & feel, easy navigation. Fantastic!",5
2020,It has been a really good experience on this App. Great UI improvements. Keep it up.,5
2020,Nice app throughly,5
2020,Can't find where to register for new user,1
2020,Very fantastic,5
2020,Exceptional,5
2020,Beautiful,5
2020,Not that bad,3
2020,What code should I input They keep asking for Code,1
2020,Good.,4
2020,Best,5
2020,Why does it take so long to update? Been on for over 3hrs .,5
2020,Have been using this app for some time but after I change my phone I find it difficult logging in...,2
2020,"First bank should add other betting platforms such as sportybet,maxbet and others in the betting and gaming section. But in all its a good app I am giving it 3 stars until they add those above betting platforms then i will give it 5 stars",3
2020,The app keeps crash,2
2020,Dope,5
2020,Good,5
2020,I have problems updating the app and i cant use the old one.,1
2020,Mervalous,5
2020,Good app,5
2020,Good,4
2020,Fast and reliable app,5
2020,Good,3
2020,Very splendid,5
2020,I really appreciate,5
2020,Am trying to upgrade as you have ordered on my phone since yesterday but nothing is done. Please help.,5
2020,I can update my app,1
2020,It's great this time,5
2020,Can we have the old app back?,1
2020,Am trying to update it but its not working,1
2020,Its exeptional,5
2020,The best amongst the rest,5
2020,Is satisfactory,3
2020,Don't use them,1
2020,Best mobile app. User interface friendly,5
2020,Good,5
2020,Its reliable,3
2020,"Beautiful, lovely and fast.... I love it",5
2020,Perfect,5
2020,VERY GOOD 👍,5
2020,Excellent,5
2020,You cannot resist the experience. Easy to navigate,5
2020,Marvelous Experience,5
2020,"User friendly, seamless operation",5
2020,Nice,5
2020,Very awful application. I can't make transfers or access my transaction history. Never should have updated it in the first place.. first bank fumbled with this. Great interface tho,1
2020,The old version is far better than this. Let the customers decides which version they prefer please,1
2020,Not responding,1
2020,Cant download new updated app. What does beta app full means,1
2020,Good,4
2020,"This has been the best mobile banking app I know. Easy to login, fast even in low network coverage, easy to navigate to name more. Keep it up.",5
2020,This update is all messed up and keeps crashing...,1
2020,I love the application very much make things easier to check my balance and to transfer but can't check on my statement of account just only one month can be checked.,5
2020,Good,4
2020,I have tried as a first timer to use this app but i don't seem to get it with the Mpin...,1
2020,Good,5
2020,The best,5
2020,"This is by far better than the version 2.1, before I have to move money from my current account into savings account before I could transfer money to anyone. Thank God, the stress is over.",5
2020,It's working well,5
2020,I cant update or install,1
2020,Very good,5
2020,"Please can we have the old app back. Let people decide on which one suits them. I think I prefer the old version. Kindly review this, thanks.",3
2020,Good,5
2020,Good,4
2020,Good,5
2020,The app is now user friendly. I love it.,5
2020,Nice app and swift Transaction,4
2020,I love the app,5
2020,Good to use,5
2020,Great,3
2020,Best,5
2020,No customer care unit. Very bad app. Really bad,1
2020,Loved it,5
2020,Great,5
2020,Wonderful,5
2020,Satisfactory,5
2020,Good job,5
2020,I want to update the latest version of 2.2.0 firstmobile apps,5
2020,So helpful,5
2020,Excellent,5
2020,Great,5
2020,Network problem,5
2020,Slow in downloading,4
2020,Very good and fast,5
2020,Good,5
2020,Fast,3
2020,Ok,5
2020,Good,1
2020,Fantastic,5
2020,Very good app. I love it,5
2020,Why can't I access my account statement from the app or send it to my email to print. The switch button for choosing date doesn't work. Please First Bank fix it .,1
2020,Good Bank,4
2020,very good app but how do i operate my two account on it?,5
2020,I want use it for my account,5
2020,Perfect,4
2020,Wonderful app. The best yet,5
2020,Best banking app yet!,5
2020,Perfect,5
2020,Its one of the best bank application ever,5
2020,Fast and easy to access,5
2020,"Wonderfully designed, so easy to navigate. I really love the app.",5
2020,We are first,5
2020,Awesome app! best mobile banking app you'll see anywhere,5
2020,Okay,5
2020,Fine,5
2020,"Simply World Class Standard!!! First Bank, the best of the best!",5
2020,Wow Thank you,5
2020,Wonderful,5
2020,Very fantastic,5
2020,One of the best bank app so far,5
2020,Best app ever..,5
2020,Awesome app...handy and user friendly.,5
2020,Easy access to your account and transactions made easy,5
2020,It's very easy to oprate,5
2020,Perfect Definition of Awesome,5
2020,First Bank app is the best 👌,5
2020,Good app to used for transaction,5
2020,The App works very Superb.,5
2020,What an easy banking experience,5
2020,Wonderful,5
2020,Banking transactions made easy,5
2020,Good performance,5
2020,Awesome and I love the outlay,5
2020,Great,5
2020,Best app ever used,5
2020,Awesome,5
2020,This new updated app is the best It works faster,1
2020,Exceptional,5
2020,The Firstmobile App is unparalleled in the industry and can compete globally. The UI and UX are fantastic and super unique. Thanks and a big thumbs up 👍 to Firstbank!,5
2020,I love this app. Doing transactions with it is very easy. Thanks to first bank,5
2020,Excellent,5
2020,User interface is very robust. FirstMobile App is very friendly to navigate and never disappoints. I conisder it as the App of the century in Nigeria's financial sector and across the African continent. Kudos to FirstBank of Nigeria Ltd for birthing this great App.,5
2020,Best bank app so far,5
2020,"Easy, fast and convieneincy compare tp other banks app.",5
2020,"Good app, easy to use",5
2020,"Very fantastic App. Works everytime for me. Firstbank, you guys rock",5
2020,Fantastic,5
2020,Great,5
2020,Awesome,5
2020,"Why does it keep on saying ""unfortunately First Mobile has stopped"" at the point of downloading?",1
2020,I can't activate my device since the upgrade.. I don't receive OTP to complete the device activation.. it's been frustrating really,1
2020,Great interface but I can't close my app after transactions,3
2020,Superb,5
2020,Fast and easy to use,5
2020,Highly efficient app!,5
2020,Thank Goodness this app was made I won't have to stress and pay transport to the bank for every transfer activity.,5
2020,Highly user friendly app,5
2020,Self,5
2020,Satisfactory,5
2020,"The experience is WOW! Great app. Good thinking, good product.",5
2020,"Powerful interface, very fast and reliable",5
2020,Very Friendly and easy to navigate,5
2020,Very user friendly,5
2020,Exceptional,5
2020,"Perfect Mobile App for Payments, Bills, and efficient budgeting.",5
2020,Easy to use,5
2020,Ease and excellence,5
2020,Far better than the former App,5
2020,One touch excellence and convenience,5
2020,Why no more reversal for failed transaction?,3
2020,Easy Transfer,5
2020,Awesome,5
2020,"Good!!!! but sometimes the service maybe bad to the entend that your money may hang, and it will not return back to your account.",4
2020,"I enjoy the app but one problem I always encounter is I can't screenshot my transaction, why?",3
2020,Great,4
2020,I need loan from first bank,3
2020,Cool,5
2020,Works just fine for me 👍,4
2020,"So far, it's been very nice. I love this app, runs smoothly and quickly. Great work 👍💯, I'm proud to be a customer.",5
2020,Very interesting,5
2020,Please review this new update... Keeps crashing even after reinstalling.,2
2020,Excellent,5
2020,So good,4
2020,"Next time you don't fix what's not broken, there was nothing wrong with the old version till this new interface and it kept crashing till date, and don't even get me started about this new update not synchronizing with tokens",3
2020,Fantastic,5
2020,Very good,5
2020,Very good,5
2020,It has been nonsense with this bank. I tire ooo,1
2020,Great application easy to use,5
2020,Deal sealed,5
2020,Very intereting,5
2020,No i can't use the app because is difficult am been trying to transfer since 30 minutes no response,1
2020,"I saw many criticisms about this app. To me I believe it might be their phones or their inexperience in using Android apps. This app is one of the best bank 🏦 apps in Nigeria, very secure, easy to navigate, far better than the former. I'm presently operating two accounts in this single app and it works perfectly, no transaction error, super security and lots more. Thanks to the developer.",5
2020,"I'm unable to take screenshot on this app,how can I approve screenshot?",1
2020,Great,5
2020,I cant open after updating. This is so frustrating,1
2020,Very bad,5
2020,The new update is just confusing. I can't even generate a receipt or statement for my transactions.,2
2020,Very good,4
2020,This is one the most useless updated app I know with first Bank Nigeria they just don't march... Do something about this app it is so frustrating to download and needless use.,1
2020,Cool,4
2020,"Since i did the update, i have been having problem to use the app.",1
2020,"The app works good I like it and better for me than the first one& will recommend to my friends, good job",5
2020,The user interface has changed and it's nice. If you can find your way around the app it's so cool. But I am having issues changing my secret questions so what's up Firstbank?,5
2020,Excellent,5
2020,"I can't even give this app one star, ever since l updated the app l can boldly say it sucks. I prefered the old app to this one. Always giving error sign always.",1
2020,Fast fine and exciting,5
2020,It's good in transit,4
2020,"Difficult to add benefitiaries, it could be made seamless. The current system of sending otp for any amount makes causes annoying delays.",1
2020,Very very good,4
2020,Installed but not working,1
2020,👍🏻,5
2020,Amazing,5
2020,Excellent,5
2020,Perfect,5
2020,I prefer the first mobile app....this one keep asking stupid questions,1
2020,LOBA,5
2020,Thank you for making my life easier.,5
2020,Awesome,5
2020,Very fast and enjoyable,5
2020,Very fast,5
2020,I can't download first Mobil on my phone,5
2020,Wonderful,5
2020,Very good,5
2020,"Fantastic Application. The best in the industry right now without being biased. Recent upgrade has introduced a sleek user interface and cool, awesome features. The go-to application for all daily transactions. I am love struck",5
2020,It was a great experience. Your bank right into your pocket . But features like bank statement download and card request should be added please.,3
2020,What a nice app,5
2020,"Since the update in July I haven't been able to use the app, keeps saying unfortunately the app has stopped responding. Please fix it.",2
2020,Perfect,5
2020,Give me back my previous update.... You were not ready for this new update,1
2020,❣️❣️❣️,5
2020,this app sucks as i havent been able to open my app for the past 5days now. what is going on here ? i cant perform any transaction on my own now,1
2020,"I can't transact with this app at all., it will pop up an information that 'this app has stopped ' it's discouraging. Something should be done.",1
2020,Fairly okay... Could still use some improvements though,3
2020,For me the app is moving fine oo thanks first bank,5
2020,Good,5
2020,Great performance,5
2020,The app not working on my tab,1
2020,Gud one,4
2020,The older app was very beautiful. This new app is 10x cooler.,5
2020,Good app 👍,4
2020,Excellent service,5
2020,Good,5
2020,Am unable to update,5
2020,I was debited 5k that I tried to use to credit my bet9ja account but it has not reversed,2
2020,very bad,1
2020,"How can I get the old firstbank app this new one is a mess,i haven't been able to even see my account balance since I updated it,I regret updating it",1
2020,Please my mobile app is not working . how will be correct from saying unfortunate your first moble app is stop. thanks.,5
2020,Downloading is not responding fast,5
2020,Great app user friendly,4
2020,Excellent,5
2020,Jimoh kamilu,5
2020,thanks FBN,3
2020,Very good,4
2020,Very good and accessble,4
2020,Fast and gud management,3
2020,"This app isn't good at all, I prefer the old one than this, coz attimes I was unable to download the receipt after I completed the transaction..",1
2020,The old one is better then that,1
2020,I enjoy using the app in performing most of my transaction.,5
2020,Good app,5
2020,Impeccable app,5
2020,I've not had any issue with the app though. But I wanted to change my number now but I just couldn't do it🤦🤦,3
2020,Fantastic,5
2020,I have not been able to sign in,2
2020,Nowhere in the app to lay complaint,2
2020,It is not serving the purpose it's meant. It's so frustrating.,2
2020,"It's good but I want you to try and check out transaction with out an OTP cause when ever I try to make a transaction through the app is always requesting for otp and I don't have,I wasn't given an OTP when I went to the bank please I do always want to make a transaction cause it's more reliable and dependable.",2
2020,I find it difficult to redownload this app since I changed my phone. Any advised from your end?,5
2020,"Easy Banking, I have not been to the bank in a long time because this App does almost everything pertaining to my Finances.",5
2020,Horrible. This app has caused me so much issues,1
2020,"I have tried, unsuccessfully, to download this mobile app.Why is it not downloadable onto samsung android smart phones?",2
2020,Hamzat,5
2020,This app is so bad not like the one before fix it,1
2020,Very nice and fast to use,5
2020,Can't screenshot,3
2020,this app does not deserve a rating it is completely useless on my phone and it keeps failing whenever I try to load it,1
2020,Excellence,5
2020,I regret upgrading my app to this latest version. Was hoping to experience improved features only to find myself in a mess. I can't access the account page not to talk of performing a transaction.,2
2020,Nice but do better,2
2020,"This App is completely problematic. Infact i wish I never updated from the old one because I could use it then. Now, every single time the App gives error message. It is so frustrating!!!",1
2020,Very good,5
2020,stopped several times,1
2020,I like this bank,4
2020,Very very good,5
2020,Its good,5
2020,Excellent,5
2020,good,5
2020,This app help me to transfer easier,5
2020,Interesting,5
2020,Great app but i gave my mom my phone and we couldn't change the bank account to her own🤦,5
2020,Excellent,4
2020,I download the app. After activating my device with my ATM card. It took be back to the activation place again. I try reactivating and it keep telling me my devices has been activated. I uninstall and re-install still same problem that my devices has been activated.,2
2020,I can't check my account statement even after applying the date I want to view. It just stops. It doesn't capture the whole date imputed. Great new design for the update.,2
2020,Better,3
2020,Its save me from stress,4
2020,Nice,5
2020,Great,5
2020,Great,5
2020,More efficient,5
2020,U guys have disappointed us,1
2020,This is reliable,5
2020,Excellent,5
2020,This is the worst thing I have ever seen,1
2020,"I don't know what happened. Since the update, it keeps crashing. I've had to uninstall and reinstall severally. It's now a pain. If nothing is done, as is usually the case in Nigeria, this app update will cost this Bank a lot of customers. I really can't be going to queue in the bank everytime I need to make a transaction. I'll rather move to a customer friendly bank.",1
2020,"If I could rate this app zero, I would. Everyone around me had horrible experiences with this app, and I was dreading the day it would happen. It has finally happened, and I've been locked out of my account.",1
2020,Uptima,4
2020,"Very good and user friendly, BUT someone can not download statement of transactions days after, pls add that function.",3
2020,Wow fantastic except for network issue I think is modelstic,3
2020,How can i take my transaction history from the app?,4
2020,"Since this last update I can't do anything transfer with the app , what is happening FB",1
2020,unnecessary and useless app update.. 1. i cant download my statements of account 2. i cant view transaction history,1
2020,"This app doesn't open anymore, it keeps saying ....""Unfortunately firstmobile has stopped... "" Is this challenge eternal, whatz the Engineers doing abt this? Get this fixed pls, your clients aren't plesed with the recent development.",1
2020,Easy and great,5
2020,The app is supposed to help with transaction after the updating of ui I've never been able to do transfer or anything relating to transaction have to rely on ussd code and third party applications like quickteller simply bad I'm taking time to review the app at least fix the bug that doesn't allow transition that's all i ask.... I wish I couldn't drop a star it doesn't deserve any,1
2020,"I want to log in into my order account but can't find a way...., I need help",1
2020,It's good,4
2020,"Yes, firstmobile is good and reliable",4
2020,"From the comment session, The list goes on and on' of people disapproving of this new update; It is so alarming. I had a bad experience on multiple apps. The features are tempting but the complains are numerous. Pls, you people should read and fix the complains coming in. Once is updated, one would wish he never did.",1
2020,"Firstly I commend your effort on trying to satisfy your customer but sincerely a part of me wish I did not update my mobile app. I just told a friend of mine not to update his app. I told him his version is better than my updated version. I actually like the interface but I am not having a good user experience, all my transactions take time. I prefer using USSD to this version. Please work on it so we can enjoy like we have always done. Thank you and well done.",1
2020,Can we go back to the former app? I cant even view my statement of account,1
2020,"It's not working, keeps give message "" unfortunately this app has stopped working""",1
2020,Good,5
2020,Fairly,4
2020,Dis app can't open statement for me to know,5
2020,Confirm,5
2020,"This updated version is worst, it hardly load account statement",3
2020,I cannot make any transfer internally and externally. This is a very useless app compared with old app.,2
2020,I can't view my statement of account. And it is very inconvenient for me.,2
2020,"Good app, at first I thought that if you want to send money to someone it used to ask for OTP code it was very stressful but after sometime that'll be doing transfer alot of time doesn't ask for OTP code again now I only use transaction pin alone for transaction I love this app keep it up",5
2020,My statement of account is no longer showing,1
2020,This app is too problematic... Can we have the old one back Pleaaaseee.... This new one never works... Its a headache to log in.... Then u get in u can't view ur transactions... It's frustrating,1
2020,Takes forever to do simple transactions. The app needs to be replaced with a better one.,1
2020,"This new update is the worst bank app ever, the absolute worst, other than the interface nothing else works, it's practically impossible to view account statement on the app, what do I have the bank app for then? because of this I gave the wrong person the money that's not meant for him and now he wouldn't return it, what is this nonsense?",1
2020,"Two star!! That's because am still a customer. This update is absolutely annoying. I can not do a single transaction without error. This does not make any sense please, go back the old version or fix the damn issue.",2
2020,I like it,5
2020,Good,5
2020,App not opening anymore. Urgently work on this or perhaps update,1
2020,Difficult to open history,2
2020,"This app sucks.. Too bad, it works slow, sometimes it doesn't",1
2020,This update is not helping at all .... Is kill us with hard transcation,1
2020,"The developer of this app has made a big mess with the app because the whole transaction is just grounded imaging all through the weekend up till now it's the same experience, i can't even access my account not to talk of transacting, this is purely breach of trust, lots of transactions to be made but one is just stocked, please kindly look into this issue and resolve it like now now because this has affected a lot and no compensation for lost of time or inconveniences caused by this upgrade. P",1
2020,Very good,5
2020,Very good,5
2020,This has to be the worst upgrade ever... absolute nonsense!!!,1
2020,Where do you guys hide s porty bet,2
2020,Great app,5
2020,"-5 star, its sad that a bank that claims to be first can't even develop a mobile application, am so frustrated right now after being unable to transfer funds for several hours. Please upload the old app version back this app is pretty on the face and dark, terrible and useless in the soul. This app is total rubbish!",1
2020,Disaster,1
2020,Am regretting upgrading to this latest version. It can't even check my statement again. It keep searching. This is nonsense. Pls how can I go back to the previous version. I can't even transfer money again. What kind of embarrassment is this?,1
2020,"The recent upgrade on the app has worsened/crippled the functionalities of the app. Unable to track transactions, history, not generating receipts, airtime recharge bounces. Please fix asap.",1
2020,It good,2
2020,Why getting statement not going through again?,1
2020,This update sucks. I cant load my statement. Its taking forever. Please something should be done,1
2020,This update app is worse firstbank app ever..is incomplete while totally,5
2020,Nice,5
2020,Ok,4
2020,I cant even check my statement. Previous app far better than dis upgrade. If negative Star dy i for give dem minus 8,1
2020,Since i updated the app i can't use it. I already have an account and i am trying to activate my device. It will tell me my device is already activated and not open.,1
2020,"Rubbish bank, stupid app. I can't login on my phone after your crazy update, always telling me am already registered on the device and and I still can't login. You guys are worst.",1
2020,This is getting worst,4
2020,Veryy crazy and stupid,5
2020,Terrible . Can't make transfers. Had to uninstall the app. The old app was the best.. this one here is a NO NO,1
2020,Its always showing unable to determine transcation status Can't make any transcation on the app since the update,1
2020,I can't login to my account,5
2020,Good thinking good app,5
2020,Worst app so far bcs I after signed up and unable to sign in again doesn't require good rating at all,1
2020,Bad app first bank please so something your system is becoming slow by days...smh,1
2020,I finished downloading but it's not loading which did not allow me perform my normal transactions which is absolutely frustrating. When I try go open it send a message that the app is unfortunately unable go open.,1
2020,Fast and reliable,5
2020,Very bad.,1
2020,"Why do you have to update this app, it was working perfectly untill you decide to update it, now i can't get my statements and i think my account has been hacked",1
2020,"Bad!Bad!!Bad!!! Before the current update, this app was one of the best, but after the update, the app became a shadow of its old self. It actually went from good to worse. Please help reverse to the old application.",1
2020,Exceptional,5
2020,Excellent,5
2020,It is always difficult to check the statement on the app.,3
2020,Testing,5
2020,"You messed up a perfectly working app, it was a awesome app, now riddled with all the unnecessary graphics & sub menus . I can't even login anymore.",1
2020,I love this app,4
2020,I find this app very good,5
2020,Can't get my statement of account since the last update pls take care of this cos is really worrisome,1
2020,Always very reliable. I am happy using this Bank.,5
2020,The application is no more working for me any longer it has refuse working after updating it.,1
2020,It's needs to be upgraded so that you can download your statement of account and to be able to take screenshots,1
2020,Fantastic,5
2020,Amazing,5
2020,This app does not print receipts or share. The functions are just there but are redundant and non-functional! You guys need to improve on this!,4
2020,Wow,5
2020,Excellent in all,5
2020,The app failed to run on my mobile device,1
2020,"Great app, great experience so far. Still have a problem saving beneficiaries though.",5
2020,Nice app,5
2020,This app is making my banking easier. Thank you first bank.,4
2020,@firstbank nigeria stop asking users to email your surport team as you can see everyone is complaining about the upgrade so i will advice you to go fix your app its so anoing no rating at all until the app is fixed,1
2020,Can't make any transaction and am surfing on a good network. Moreover the USSD 8s working don't even understand what going. Concerning the app it keeps showing account originator invalid immediately I type the otp for the transaction.... Throughout this week it been hell in sending just have to go to PAGA to make transaction each time,1
2020,"You can't take screenshots on the app, when other banks app are taking screenshots. What's so special about taking screenshots on first mobile. Secondly you people should put bank the ledger balance and available balance in the credit card of the card services sections.",1
2020,"What's first in a bank that doesn't improve on feedback! Firstly, we made this complaint about a year and a half ago ""Can`t screenshot and also having difficulty saving beneficiary detail."" ...only to see an upgrade that's not user friendly. Now, just N60k is herculean to this app to move around. Scheeww!",1
2020,The app is full of bugs. It requires OTP everytime even after logging in.,1
2020,Nice,5
2020,You need to really improve this app.,1
2020,this updated first mobile is nothing to talk about. both the interface and transactions poor. I urge u guys to go back to the former app because is a a downgrade not an upgrade,1
2020,Awesome,5
2020,"Worst firstmobile app ever, I cant log in since my update. Some body should help me with the old version.",5
2020,Pls l want to create a payment code but is not working it says dat my phone number is ineligible,2
2020,Fine,5
2020,"I have tried MANY TIMES to lodge in but failed because my mPin was invalid. Please which one is ""mPin"" and how can I get it?",1
2020,I love it compared to the older version,5
2020,Please add Feature to generate bank statement,3
2020,"Can't i use one app for my two accounts,is frustrating.",1
2020,Best app so enjoyed it,5
2020,Excellent,5
2020,Bestest,4
2020,Always great,5
2020,I had a phone and to account now I wanted to change the account I cannot. I even Unistalled and Installed. Fix the App.,2
2020,Horrible. I can't make transfers after inputting my pin for transfer i dont get any response i get stuck at the stage. I prefer the old app although the interface of this new app is calm an friendly but it not as exciting as its previous counterpart. Please look into it.,1
2020,Perfect App ..cheers at firt bank,1
2020,Exceptional App. But I can't request for my statement of account,3
2020,"NLEMCHUKWU CHIMERERUCHEYA Since this new app I can't login my mpin plus I can't change, first Bank social handles are never active to reply , everything just s**ks",1
2020,The update is really frustrating. It's slow. I prefer the old version. I found this difficult making my transactions than the former version.,3
2020,Jakpa The App responsiveness na die. They should update this app and add enjoyable user interface to it,2
2020,"Since the upgrade, use of the app has become stressful as I almost always encounter one problem or the other using the app. I hate the upgraded version",3
2020,Why are u demanding for my card number and pin to link app to new device?? I cant provide my PAN no. Is this app really from First bank??,1
2020,Joshua Funsho Emmanue,5
2020,This app has made things easier for me I hope you also try it. 👍👍👍👍👍,5
2020,Great,5
2020,Sweet experience...,5
2020,I can't make transfer!,1
2020,"I have been trying to update the app for three days now but it wasn't downloading, What then should I expect if eventually it got downloaded. I even have to change the network thinking it was data issue still same. What an app!",1
2020,"A pretty decent app, i love the interface and all Good job",4
2020,Useful,5
2020,Ok,5
2020,I love it,5
2020,"Hello please i need help I change my phone I need the application back to my new phone, they said I should put the card number and the pin, which I did but it still not working. And the pin at the back of the card is more than 4 latter I just don't understand, please help .",1
2020,Smooth,5
2020,Ok,3
2020,"The update is not worth it, can't even delete transaction history",2
2020,"Hi, I would like to know if I could register more than one bank account to use in the app",2
2020,Great app!,5
2020,Look at people do you know the emergency you did for its major can imagine so do you know about the wind in,5
2020,Best bank,5
2020,Very user friendly,5
2020,Good,5
2020,The transaction history is always not accurate. It comes put with the wrong dates. We cant seem to get our transaction history correctly. For that I give my 1 star,1
2020,"I can't access the app again after reinstalling,i forgot my mpin and I can't even change the security question.",3
2020,"Please i'm unable to login into this upgraded app, whenever I login in It always shows me first mobile has stopped, open again and when I open it again, it will show me first mobile keeps stopping and i urgently need your assistance please",1
2020,Im enjoying it with the old version i didn't update. I would want to know the transfer limit on this app .,2
2020,Viable,5
2020,The app is not on my phone screen,5
2020,Nice one FBN. Still aim higher,5
2020,Your app is terrible. I regret putting money in that account,1
2020,Nice,5
2020,Good,4
2020,Horrible,1
2020,Fair,4
2020,First I suddenly stopped getting receipts then I updated and now it Keeps crashing if I try to open the app. Gutted,1
2020,I can't see my statement of account and I need it asap,1
2020,The app close when trying to add beneficiary... This is so frustrating,3
2020,This app is a total Rubbish Cannot allow you to Access your Account,1
2020,"Everything is ok now, good to go",5
2020,"My transaction limit suddenly dropped. Even after i had gone to the head branch in my location to fill a form to increased my limit but all to no avail for over two weeks, and it will prompt me to use my token when i dont have one..Also my credited balanced do not reflects accordingly.",1
2020,Not opening,2
2020,cute Application,4
2020,Since i updated this app it has been very useful in transactions of money Thanks,5
2020,Since after update i cant use the app again each time i try it says my account is dormant but if i use the code aspect to do my transaction it goes smoothly why?,2
2020,"Can't update the first mobile app, it's difficult to update also slow,. I wish and hope the system could be upgrade. Thanks.",4
2020,Better than new one,5
2020,"I had to uninstall it. After activating it,it still wasn't working",1
2020,This app has been good and comfortable before but unfortunately for some months it started misbehaving.,4
2020,Make it improve pls,5
2020,"Great,i love it",5
2020,Nice,5
2020,I was trying to activate my device but it keeps telling me maximun device has reaches 10,1
2020,I love the new interface!!! The chart showing inflow and outflow is genius!,5
2020,"Have lost lots of money because of this app..yesterday i made deposit online and i was debited but up till now I have not seen the money..it just looks like it's gone and i tried to reach first contact but couldn't hear any response.please if there is anyway i can get back my money please help me, i can't bear it.",1
2020,I like the app but it has some shortcomings. The major one is inability to generate bank statement from the app or even online banking. Other banks app has this functionality but I don't know why first bank has refused to make it available on the app.,3
2020,Worst of its kind. Unable to open the app. So annoying and frustrating. Kindly resolve ASAP,1
2020,This new update sucks. Always showing error.,1
2020,Fantastic,5
2020,Bad,1
2020,Excited,5
2020,Good,3
2020,Nice,5
2020,I hate dis app so much After wasting my 46mb it has refused to open It doesn't deserve a star,1
2020,"It nice, but add some cooler features",5
2020,"Please help me I updated my phone number and email, when I try to use USSD code I was told that ""you're not eligible"" and firstbank didn't notify me three days now",4
2020,good doing very stronge in action you are making us so happy,5
2020,The app does not give room for self statements of account like GTBank does. Pls improve on this.,4
2020,This is the most use less app I have ever come a cross and its pains me that its my best bank I ever loved please how do I reinstall the old version and get raid of this data waisting app?,1
2020,Since i dont use atm How will i activate online banking Without requiring my card number and card pin,5
2020,I find it difficult to access the app because it requests for OTP.,2
2020,New app is set back on the previous one. I can not check my recent transactions,2
2020,"This latest update is the worse ever, the interface is annoying and scanty, i can no longer view my transaction details, no statement of acciunt, no trasaction details anymore. Formally there use to be about 15 latest transaction details on the account statement page,both credit and debit, but its no longer there on this useless update. Pease i want it reversed to the former fornat, i need to know how my money is been deducted with vat and sms alert charges. Once done,i will give 5 stars.",2
2020,My app is not opening for months now,1
2020,"Good but the aspect where u can use finger print to open the app and transfer money without keying in any password whatsoever doesnt make it safe and secured. You can be asleep or dozed, then someone can use ur finger to authorise all through",2
2020,"Im rating it a one start becasue i cane even access my statement of account anymore, and also history of transactions",1
2020,Smoth and fast,5
2020,It's a well designed app and prompt to destination required,5
2020,is it just me or everyone is encountering challenges loging into this app on a fresh phone? this app update is really frustrating.,1
2020,"I hate this upgrade, finding it hard to make transfer, I can't have access to select banks.",5
2020,Using the firstbank 2.2.0 mobile app is so efficient and make my banking transaction easier,4
2020,Good one,5
2020,A very effectively efficient software application.,5
2020,This app is great,5
2020,"My app is nt work, i mean everting blank when i login excpt my balance",1
2020,Just easy and good,4
2020,"I don't like this version, I want the old version 1.0.0",1
2020,Very nice app and easy to use.,5
2020,It is not responding while opening it they write unfortunately first mobile has stopped,2
2020,Good,5
2020,Nice,5
2020,Very cool,4
2020,i wonder why most reviews are bad i dont have any bad experience so far the only probs i have with the app is that i dont get statement of my transactions but the app is superb at first i was angry with the features but i got used to it.,5
2020,This the worst update ever!,1
2020,"This app is irritating, pls how can i get the forma app, i dont like using something that wil b giving me headache. It dosnt worth a single star",1
2020,"This new update is horrid. The network reception on the app is poor, very poor.",1
2020,Qqqq,1
2020,The new app is user friendly.,5
2020,Am tired of using this app It's not working like old one,1
2020,good,5
2020,"A timesaver, but the loan aspects of the app don't seem to be working right.",4
2020,Awesome,5
2020,"Well, I must say that this app just outdid me, and not in a good way, mind. I updated the app, and to my alarm and utter consternation, I discovered I was unable to download receipts of transfers, no matter what I tried. The previous version did so just fine. Also, the ""report a problem"" section, or whatever other name it bears, leaves a lot to be desired. When the ""Write a message"" segment does not contain more characters than the ""Subject"" segment, what exactly am I expected to write?",1
2020,"Working fine now, i didn't get it initially...the issue now is that it doesn't EXIT but rather goes to Twitter for review , and not everybody uses Twitter",4
2020,"When I try to open it writes, unfortunately first mobile has stopped. I mailed you you quite a long time yet no feedback",1
2020,It's ok.,4
2020,"Perfectly good, honest and transparence!!",5
2020,It's easier to use but hence the networking should be improved,5
2020,big improvement over the issues with the new update. i am not able to reset my security questions though,4
2020,Convenient,5
2020,It has been de best,5
2020,I like the,5
2020,Nice,5
2020,"The new app to me is completely bad many features are not visible, like where to sign out .version 1.9 9.1 is steal the best and I cannot down load it now.",1
2020,.wk mo K S..ms,5
2020,"U guys rendered this app useless with this update. Can't even add a Beneficiary anymore, the app just crashes after asking for pet name.",1
2020,First Bank this app is very disappointing despite the fact that your team has done more than upgrade yet your customers can not access previous month's statement of account...my Order banks apps performs better than this...,1
2020,Good,4
2020,Nice,5
2020,Bad update. I prefer the last design before this recent update .,1
2020,You are Good to go with,5
2020,Why am i unable to login after i registered am not enjoying the app this not what i expected,1
2020,Good app. Very easy to use.,5
2020,Ok,5
2020,"I can't do anything without an atm card, can't transfer money and can't but data .come on at least let me be able to but data☹️",2
2020,After change the screen of phone my app stopped why?,1
2020,"Rubbish app, It's too slow",1
2020,Two words ... I'm impressed!,4
2020,"My firstmobile applicatio has stopped working ,what can i do to make it work",5
2020,Good,5
2020,Very good,5
2020,After the update i cant transfer.unable to retrive accunt name,1
2020,Inability to log in since the day i updated the app.,1
2020,Fine,5
2020,This new app is terrible. You cannot add new beneficiary even after answering your secret correctly.,5
2020,Nice application and very much interesting to use,5
2020,"This app is not open on my phone, what's the matter pls",5
2020,"Good work my sweet bank, I have an issue with the debit card request session it always says that my transaction failed due to the fact that I may have requested for one card earlier which I did not... Kindly attend to this on the app cuz I don't think anyone has ever got his/her debit card request using the app. Thanks",5
2020,Very good and served me to the best,5
2020,"Kudos, I would've given more 🌟 but the app is bit slow",3
2020,A good improved app. I like it. Bedc is not functioning. They should work on this.,4
2020,I really appreciate,5
2020,Truly the FIRST! Best mobile app ever!!,5
2020,Self explainatory,5
2020,Thank God I still have the older version in my other phone... I almost missed a very important business transaction,1
2020,"It's okay, serving me better than other banks app. Keep it up FBN, always the FIRST 👍",4
2020,Great,5
2020,"Please i can't transfer more than 500 thousand is upset me so much, when ever i made more than five hundred thousand it request #Token . please i don't need that Token i want to be making transfer as i want anytime anyday any amount i want to transfer. Once again i don't need TOKEN at all.😭😭👎",3
2020,Loved,4
2020,Good,4
2020,Useless. Wasted my data downloading this. Always says error verifying card number. Error,1
2020,Good it saves time!,5
2020,Good,5
2020,Excellent,5
2020,Very good app,5
2020,"I just registered, but to check balance, I can't find any login button or space. What kind of app is this?",1
2020,"Good evening sir/ma .. I'm christian ugochukwu bright. Am leaving at United Arab Emirates. Please I was unable to make transfer with this app and I have been sending emails nobody respond to me I don't know why. Please can someone respond to me. I can't understand this first bank anymore, if to open new account it will be easy for them. But if any problem comes out the will not attend to you, the will keep you waiting. Is very bad. I send email to them ove week now the haven't respond to me",1
2020,Great app. Bugs has been fixed. Better than ever.,5
2020,Awesome,5
2020,Cool and easy to use. Modern and user friendly,5
2020,"The app is working now, but i suffer small b4 it work, but am happy shaa😘 i can give 5★ now, god bless you all😍💖🍓🌟",5
2020,I wish I didn't update the app,1
2020,"Since I downloaded the app, I've not been able to open it. Whenever I click open, it will bring up a message that said ""unfortunately, FirstMobile has stopped"". What do I do?",1
2020,It is very frustrating to find your app has stopped working after updating to à latest version.,1
2020,It can only get better. I'm enjoying the app.,5
2020,Good,3
2020,"I couldn't login my account since i dounloaded the updated app, its just tirering and i think i'll just give up and get my other bank app",1
2020,"Its too slow for my liking, i prefer the old version I wished i did nt upgrade to this version. User interface is dope thou, but too slow, and often runs into errors",2
2020,"AFTER UPGRADING TO THE NEW APP, CANT USE IT AGAIN. THE APP ALWAYS CRASHING ITS NOT FOR MY SUMSUNG TAB AND I DONT KNOW WHH ITS SO. THE OLD APP WAS WORKING PERFECTLY BEFORE THE UPGRADE.",1
2020,Excellent,5
2020,Ease Business,5
2020,Extremely poorly poor,1
2020,Very very poor app. Restore the old version please.,1
2020,"I have been unable to do any transaction since I updated to this new app. I keep getting an error message that I am not permitted to carry out this transaction. I have been to the bank three times in 2 months to make complaints, sent emails which were never answered and the situation remains same. Each time I want to do a transfer I have to either enter a bank or use an ATM. The old app worked just fine. This is truly frustrating and I have decided to move my salary account from this bank.",2
2020,Excellent performance,5
2020,Good I love it,5
2020,Too bad,1
2020,Its lovely and very easy to use and i love it but i dont know how to get another otp number,5
2020,After updating the app it becomes almost unusable. Please fix it. Always crashing.🤦🤦,1
2020,I canr enable my ATM card on mobile app,1
2020,"I'm giving this new app 2 stars, it's unbelievably not pleasing to be unable to load an airtime, requesting for beneficiary, etc, must the number be on my contact, you did a good job but that isn't at all nice... It's also time consuming you know... Please kindly see to it",2
2020,Always satisfied with the app,5
2020,Christopher Egwuonwu is very useful,1
2020,Nice,1
2020,I love this app,5
2020,The app i have been using for months was good but i just tried to make transactions and the app doesn't recognize my transaction pin. Please what is the problem?,5
2020,Too Wonder tanx,5
2020,It's easy to use,5
2020,"The User Interface may look a bit modern but the experience is not as good as the former app. I used this app all the time but now, Common, I get to click more and more before getting to do tasks I need to do in no time. It's so confusing and time consuming. The former app was more direct and functions better. Also, work on the screenshots for android users please. I should be able to screenshots whenever I want to",2
2020,Refuse to open.,1
2020,"You guys should stop siphoning your customers money. In recent times some failed transactions have not been refunded and calls put through are hung by you people after exhausting someone's airtime. Work more on the App so one can view his/her statement at a choiced period of transactions, even though you wouldn't allow a request of the statement transferred to an email address through the app. If you like or not you respond but in due time I'll definitely claim my damages.",1
2020,Nonsense app,1
2020,Nice,4
2020,Very good,5
2020,I need help to update my Firstbank mobile app Thanks,5
2020,I will give this app 5 star if only first bank can add feature for allowing customers to log dispense error via the mobile app just like sterling app and gtbank gtworld app.,4
2020,"It fail to open. The error message is ""unfortunately firstmobile has stop"" Please whatever that make it fail, help us fix the bugs and co",1
2020,I can't activate my device.,1
2020,My bank Love you,5
2020,My play store can not download firstmonery app,5
2020,Good,5
2020,I feel dat d activation code comes too slowly,2
2020,I dont see were to change my mobile number,1
2020,Cool,5
2020,One major problem of this app is the inability to keep track of transactions history. Date of transaction through SMS alert different from that of the app. Also when you select date range to get transaction history what you get is confusing. Fix these problems please.,2
2020,It has been an awesome experience with this app. Thumb up!,5
2020,Awesome,3
2020,"This is the 3rd time I would be downloading and uninstalling this app, it's not working for me at all. Exceeded pin try or Error verifying card is the message I am getting.",1
2020,The worst bank app. The app was better before the upgrade. The buttons are deaf and dumb! Your receipt share and download buttons are not working! You can't download the receipt of transactions. Please fix this asap. It is terrible please! Engees,1
2020,Bad very bad,1
2020,GooD,5
2020,Excellent,4
2020,Good,5
2020,Great,5
2020,Great App with good security and functionality from my favourite Bank,5
2020,Good,5
2020,Good,3
2020,Good to go,5
2020,Great,5
2020,Very good,4
2020,This app is not working!,1
2020,A good example of a very bad review i must say. Ordinary statement of account must take one to the bank. What's actually new here???,2
2020,Pls firstbank take us back to old app.this upgrade is bunch of nonseense...its very useless...... Cool app now 5stars rating,5
2020,"Worst app so far, just waste my data and time. Cant even open",1
2020,I find it difficult to apply for laon please do something this app is not good like other bank,1
2020,Good,5
2020,I call it the ASAP APP,5
2020,"Am trying to register for quick banking using *894# but it is showing mi failed that my number is not eligible or no eligible account , pls why is it showing like that ,i need answer",1
2020,This app was working fine before but recently when I changed my phone and download the app . App has refused to accept my card no and pin. It brings this error of invalid number no matter how many times I tried. This has to be fixed asap,1
2020,"I have been trying to open this app after i updated and it keep telling me unfortunatly firstmonie has stop working.I deleted and re-installed the but the same problem.what is going on?may be this version is not compatible with most phones.Please do something to rectify the fault,thank you.",1
2020,I can't get my OPT code I tried more 10 times,1
2020,It's not smart,2
2020,"Am so disappointed in first bank , I saw credit alert but the amount didn't add up to my balance, please what can I do",2
2020,I don't enjoy this app at all. It's not like the first one I was using before. I can't even see all my transactions. Something needs to be done please,1
2020,It keeps on crashing,1
2020,The app is giving me problems,2
2020,Great,5
2020,Ok,3
2020,Good job! But I suggest you add the following into your next update: livechat with FBN support center (real-time) and auto-refresh of dashboard to allow user get notified without having to log out. I still have more but these are the most important for now.,3
2020,"They don't even have answers to reviews, only saying we are sorry.... Shoot us at....",1
2020,I chould manage the app before but now it just too bad The update has changed the whole thing i can't navigate through it anymore even some buttons do not function well pls do something about this,1
2020,The best bank i have ever seen,5
2020,"What's wrong with the app.... can't transfer money because it's finding it difficult to detect the account number or bank, tried adding through Beneficiary but still not recognising. Fix this issue please",4
2020,"How do I get my user ID? Secondly, how do I change my bank alert phone number",1
2020,"Worst service/bank on earth. Iam staying where there is no physical branch of first bank which made me to open an account through firstmobile app with my bvn, picture and signature, thinking the account will be functional, but to my greatest disappointment, i still have to visit a physical branch to validate/activate it, an account i opened with BVN. On top that, first bank have started deducting stamp duty on a deposit i made.",1
2020,"Easy, fast and reliable even i bad network area.",5
2020,Efficient,5
2020,Uj,3
2020,This app is extremely useless waste of data ND time,1
2020,I had a bad experience becoz I opened a first bank acct with the App nd credited the acct and now I wanted to make transfer on the App but not permitted which is not suppose to be,1
2020,It makes it easy for me to send money to different people in the comfort of my home and also at any time of the day.,5
2020,"Wow. This app is just amazing with a superb user-friendly interface, makes transaction swift and efficient enough. Kudos to the designers.",5
2020,👍👍,3
2020,It was a perfect App before the current update but now it's difficult to back out of the App except you use the close button on my Android phone to close everything. Please kindly work on it. Thanks,1
2020,This is really terrible how can you install and be told it has stopped working.,1
2020,I love,5
2020,OMG this app is so annoying I can't long into my account again is always showing wrong password.,1
2020,I dont know whats realy hapen to my app please allow it to funtion,5
2020,Everything is ok.,1
2020,I cant do anything with my app whats the problem,5
2020,Very good,5
2020,Is very easy to transfer money from my account to any account and paying my bills only problem of network sometimes,5
2020,Awesome,5
2020,I enjoy this app because it is very good,5
2020,I am unable to log in after the upgrade.. kindly assist me please..,2
2020,Poor.. It's very poor... I can't transfer. Why u people are not fixing this little problem. 😒😒,1
2020,Horrible,2
2020,Too good,5
2020,Great app,5
2020,Nice,5
2020,Very good and it make my transaction fast,5
2020,Okay,3
2020,Good,4
2020,"This upgrade is a downgrade for this new app, nothing in it worth it, can't follow my transaction, I get to click more. This is the worst banking app have ever seen. To do transaction i have to go to bank or ATM stand always because of this your soo called upgrade. Your team should work better or better still let the first version be accessible for users who prefer it to this trash.",1
2020,"Its still ok, but needs more work.",5
2020,I like it,4
2020,"Since I reset my phone, my first bank app is not opening again. What else can I do?",3
2020,Great app,5
2020,"This new update is full of bugs and frustrating. It would appear this is deliberate attempt by the bank to deter people from making frrquent transfers. Despite all the complains on this forum, the bugs remain. E.g. Error Message while making transfer, after inputting transaction pin. Warning Account Scheme cannot be used for this transaction. I feel you should enable screen shots, to allow users screenshot their errors to you. Till the app becomes bug free.",1
2020,Yes indeed. The best I have ever used,5
2020,Quite easily done.,5
2020,"After the download, i can not login or activate the application. I am an existing user but none of my information is flowing. WHY? THANKS",4
2020,Terrible,1
2020,Good,5
2020,Not opening,1
2020,Very bad. I think the other one is better. I cannot seen my transactions and statments,1
2020,Good,3
2020,Nice one,4
2020,"Very wonderful and intersting, I am able to tell others now, truely you are the first.",5
2020,This is worst first mobile so ever it showing app has stopet.,1
2020,I have not be able to operate my account on line. After reading your comments I made effort to send email I received a default message For the last one week It's been nightmare. I have only ONE account and I am asked to SELECT ACCOUNT Please look into this .It is URGENT,1
2020,Your service is cool and interesting,5
2020,"Since my app has been upgrade, I can't login in again Please do something about it now",5
2020,Nice,5
2020,The App is good but why can't I generate receipt for my previous transaction and also I can't request for my bank account statement,3
2020,Is good very well,5
2020,Please how can I secure my account balance to avoid other people from seeing it too,5
2020,The app is not downloading,1
2020,Nice,5
2020,"Everybody keeps complaining and you kept regretting and sorry for their inconvenience .No time frame to make corrections to this, have trying to transact on this platform since more than five days ago , called customer care , also visit your branch without result .....too bad!! .Kindly don't reply me to send mail cos have sent mails severally without any response. Just tell us the truth and give us time to come back to transact.And i really don't understand why the app will be saying my online account have been deactivated......How i wish i can find assistance with swift effect!!",1
2020,The new update does not show the beneficiaries when I want to do fund transfer. It shows a blank page both for first bank accounts and other bank accounts. I'm now stuck here when am in an urgent need for a transaction.,1
2020,"A better feel and better interface, but there should be more prompts to aid the user experience. For example, prompts to tell users there should be no spaces between account numbers.",4
2020,Worst experience ever. I don't even know how to get mpin,1
2020,"This is NONSE! I just updated my mobile App and it stopped working telling me ""unfortunately firstMobile has stop"". I have deleted it and install back up to three times and I still can't login. Updated App suppose to be an improved version of the previous and not the reverse. The new and updated App is still NONSE. I can't eve open the app, I have downloaded and redownloaded severally but is still writing UNFORTUNATELY FIRSTMOBILE HAS STOP. My data has been badly injured on the course of this",1
2020,I downloaded this app but i cannot actvate on my new phone. Its saying i have activated my maximum of 10th devices. Why? How this this be corrected.,2
2020,"Beautiful App,.can dowload prove of transfer, But am yet to see where i can get my account statement!",5
2020,You guys are very stupid useless people Go and work on yourselves I cant logout of the app Rubbish!!!!! Stupid fools,1
2020,"Pls i update to this app, my fransfer is not been going, telling me not permited, non of the transaction is going, pls can i lowdated to my old app of first bank.",1
2020,I love this app is very good,5
2020,Very good,2
2020,I am trying to activate this app on my phone but couldn't get through to activate... The message I got was that I have reached a maximum device limit of 10. Don't know why,3
2020,"Though different from the old app, change they say is the only constant. The app sought to reduce no of clicks to complete a transaction which i appreciate e.g. transaction details field isnt compulsory anymore. Also the swipe feature for accounts is nice. Generally, it is a great app one will eventually love and i am sure the bank's team is working on improving the UX.",5
2020,This app is a flop!!!,1
2020,"This new update is troublesome, older one is better than this new app. This new app update can't open in my phone, please why? why? So what will I do? I can't do transactions again, but other bank's mobile app is working in my phone. Why first bank???",1
2020,Good,1
2020,Impressive new interface,5
2020,"Very Impressive app. Sleek design, user friendly interface and easy to use.. I love this",5
2020,Great,5
2020,I like it,4
2020,The update is trash... I can't even transfer money to my palmpay account anymore,1
2020,I love this mobile app.. it's so easy and comfortable in usage.. Nice one from you guys... I love it's simplicity...,5
2020,I can't log in Please help me,1
2020,I can't use my app again I don't know what is happening,4
2020,"I don't just get it ,why is this app so frustrating, ok for the past months it had not been working , anytime I rate the app and my comment the bank keeps telling I should reinstall the app back , in fact all this things first bank is doing is annoying I will stop using first bank , if this does not change and I know other people will do it , for crying out loud I need to make a transcation",1
2020,Lovely,5
2020,Cool,4
2020,Good,4
2020,This app is so fraustrating and annoying..i have been facing difficulty making transfer since my update..this app sucks@firstbank,1
2020,Good,5
2020,I prefer the former app,1
2020,"The app keeps on crashing why?,the previous version was way better",1
2020,Classic and excellent,5
2020,Wonderful,5
2020,Excellent,5
2020,Good,5
2020,"So poor , ever since I downloaded this app , it always responded unfortunately this app has stopped , and am not happy , I could have given it zero but there is no rate for zero",1
2020,Very useful,5
2020,"It can't even verify an account for me to transfer, just keep on loading since.",1
2020,Just give me back the old app.,1
2020,Cool,5
2020,Happy,5
2020,Working very poorly,1
2020,I can't do transaction anymore since the update. They are telling me account scheme cannot be used for transaction. I really need help.,1
2020,Some transfer money to me I didn't see alert,1
2020,I can't send than more #20000 at once again and you are receiving more #100000 on this account.,3
2020,It's superb and quick,4
2020,"Whenever I tried to open your downloaded app, it will just say that the app has stopped. What cause this, and what to do to regain it back?",5
2020,"Update not good as the previous edition. Not opening, only open the first time I installed it.",1
2020,Just got better. Let me watch it for a little more.,4
2020,Very horrible it's not working at all,1
2020,Stupid app worst app ever use I can make any transaction using this app,1
2020,good,5
2020,Great,5
2020,"Just did an update . Now, l have lost access to my accounts online. I reside permanently abroad . Worried, given what l hear everyday about happenings in Nigeria. Quick resolution requested.",1
2020,I really enjoy this firstmobile app,5
2020,No login or registration page after I uploaded the app.,1
2020,It's the best mobile banking app I have ever seen I love it,5
2020,Banking scans,4
2020,"I updated the new app recently,it was not on my phone then. But now, it works without any issue. 4 stars for firstbank.",4
2020,Good,1
2020,Good,5
2020,Very good app,5
2020,Am rating this app high because it is really serving me well,5
2020,Unable to print or share receipt with this app,1
2020,It is amazing,5
2020,very nice app,5
2020,woow you are the best in world First Bank am with you forever and ever insha ALLAH,5
2020,Terrible,1
2020,The Previous version is far more reliable than this one. What's with the Errors that keep Occurring especially when you need the App. It's so so annoying. I wish I never updated.,1
2020,Great,5
2020,Good app,5
2020,It's good,5
2020,Wonderful app,5
2020,"This app is frustrating I can't check my latest transactions and the worst is that I can't even do transfer wit it,i prefer the old app to this latest version",1
2020,"This app is something else I swear, I just downloaded and installed this app now. I tried to login with my atm card details but keep on telling me that I have reached the maximum device limit of 10. So I can't change my phone again just because I want to be using firstmobile app. You better fix this bug ontime I visited the nearest branch, they were telling me to write a letter to their head office before they can process anything on it. Firstbank is a trash, I swear",1
2020,Not really friendly,4
2020,I hate the app for not having bank statement... Customer are to be able to request for their statement from the app,2
2020,Good one,5
2020,Please this app.is.not opening please fix it fast anytime I click on it it doesn't open,1
2020,"Latest update is wack. Transactions don't go and debits your acct without reversal and when u complain, they never respond",1
2020,Excellent,5
2020,This app asking for bank details is really out of it. The old app is far better and I suggest you go back to it.,1
2020,😉,4
2020,Not good. I cant print out account statements and cant take screenshots.,2
2020,Good App,5
2020,Would have scored it no star at all if I could. The updated app has pretty much turned useless. Can't even see a log in page. Pathetic.,1
2020,Simple to use Very good to make payments,5
2020,Very Good app.,4
2020,Satisfied with your services,5
2020,"Can u guys add option to block lost ATMs? Imagine an incident of theft or loss over d weekend or during public holidays one has to wait till monday or after d holiday just to block affected atms. Anything can happen anytime & your bank feels indemnified against such, very unfair. Besides some other banks already have this integrated into their apps, for a banking front-runner first bank is getting terribly slow and behind in innovations and security.",1
2020,"Very very good app. i love it ,its works as expected .kudos",5
2020,"Okay, great. Thanks for fixing the bug",5
2020,"Why is it that anytime i tried using my first bank mobile app to recharge my line..the customer care will call me and start asking me,question like where i open my bank ,and which year, i have had this experience three times i dont know why they call me.if the app has rules state it here..at the process of that question what if i fail one...i am not happy with this",1
2020,Very good,5
2020,Too back no where to get pdf statement of account on your app,2
2020,Nice,5
2020,Difficult in download the app,5
2020,Fantastic until a week ago,5
2020,ATTENTION TO DEVELOPER Current version of Application fails to launch in my Techno Y2. Kindly rectify.,1
2020,Good aplease. But no good transaction history. App should be upgraded to show history for a longer period.,1
2020,Poor app,1
2020,This stuff is annoying nah No login option,1
2020,Good but try to upgrade more..,5
2020,Good one,5
2020,One can't activate the mobile app on a device without an ATM card which defeats the purpose of DIY. Learn from banks like FCMB and Fidelity.,3
2020,The Apps is good but there is some delay in log in,3
2020,The app is great thanks so much,5
2020,Good Service,5
2020,Terrible and frustrating,1
2020,This new app ISN'T IT.🙄,2
2020,Am enjoying it,5
2020,The network is very poor. This new app is not good at all,1
2020,Just Starting,5
2020,Baddddd,1
2020,"Stupid app..lots of annoying glitches ,nearly knocked off my phone completely",1
2020,Very nice,5
2020,Great,5
2020,Very good,5
2020,Worst bank I have ever used. Once I get back am closing this useless acct. App never opens and I dont have my atm card to reset. And mind u they changed my mind without my knowledge. I cant signin with my main anymore. I hate this bank to d core. Never ever banking with yu guys anymore am closing every acct i have with u guys. Nonsense,1
2020,"Since when this app has being upgraded, I can say it's one of the best bank app I've used for years now... No delay! No regrets!",5
2020,No option to register,1
2020,"I don't know may be is good or not because it has not downloaded, It is doing rubish, It is not good at all.",1
2020,The first app is easier and stress free than all this updated versions. I recently uninstalled and then installed another; which is supposedly an updated version but was soo hard to use and why the chart there? Most people that use the app don't understand that.. look for something simpler for your averagely enlightened customers....,2
2020,"The App isnt installing,,,,it has been loading for the past 30mins",1
2020,Not loading fast,5
2020,Fantastic app.,5
2020,"The new upgrade on the app is very smooth and easy to use, it's just a banking made easy.",5
2020,"So far so good, I don't have any issues with the mobile app.",4
2020,"Who can explain ""you have reached a maximum device limit of 10"" to me. I have only used two devices on my First bank account since I opened it or does it mean the application counts my phone as another device each time I format it. I have giving up on this application. No update can resolve this issue.",1
2020,"I just downloaded the updated version and it's very fast also & very user friendly now, nice work guys.",5
2020,I just upgraded the app and its been working perfectly,5
2020,Wonderful App. I want to say a big thank you for this update and doing the necessary thing on it. You folks are the best,5
2020,Good,4
2020,Not working,1
2020,It's working really fine now. 🤛🤛,5
2020,App has been crashing since update,1
2020,Very poor app. No place to add new benefiary while making payment to other bank. Only showing already saved benefiary.,1
2020,Wonderful,5
2020,Find it difficult to download it. I have been trying it for the past four days from now,1
2020,I don't like this version at all. Someone will put account number to transfer to it will still be telling you that it can't find beneficiary number. The old version is better than this one.,3
2020,Nice,5
2020,Am enjoy the bank and app,5
2020,Nice one,5
2020,Bank of the people,5
2020,For the former version,1
2020,Cool app,5
2020,Very good,5
2020,Best Apps Ever you Deserve More than (v) (5) ⭐ ⭐ ⭐ ⭐ ⭐,5
2020,"I can not find fbn insurance app to download. I successfully created fbn account, I deposited 2000 Naira. But I can't make transfer, it displays ""transactions fail error from initiator account"" I don't understand this message. I have emailed fbn but no reply.",1
2020,I don't like this new version at all. This is a downgrade not an upgrade. Please bring back the previous version and make it available for download AS QUICKLY AS POSSIBLE.,1
2020,"After its upgrade, I can't LOGIN.",1
2020,"So, after updating my app, I can't even use it anymore. This is one of the worse experiences ever. An update is supposed to open the app directly not registering again. Now, I can't even log in because ""My Device has already been Registered."" How I wish there was a zero Star rating 🤦🏿‍♂️",1
2020,"I am looking to switch bank at the moment as the first bank app not accepting my new phone. It keeps telling me that ""device already registered"". But when I tried to lunch it, still wouldn't take me to the login page. I am disappointed also as no transaction seems to be going through on other recommended options to carryout a transfer. This impact my festive activities. #closingmyaccount",1
2020,"I can seem to login the app since 28th July 2020. They keep saying ""error occur try again"" I need to carry out transaction today",1
2020,Please how can i get back the older app... this new app sucks... It doesn't even Worth 1 star,1
2020,First bank app is as useless as the delay in transactions from the bank. Nonsense and ingredients. First bank is losing me as a customer if this nonsense continues. .Mtcheeeew,1
2020,Too slow for transactions (new version),2
2020,"This firstmobile app latest version is very annoying. i update the app few days ago when the previous one was giving me issues Now, this latest version is worse It doesn't respond fast, login issues, while logging in, it wil always show ""ERROR OCCUR, PLEASE TRY AGAIN LATER"" It wil fail you when u need it urgently for transactions So annoying Pls we need inprovement Thanks",1
2020,"The developer that updated this app did a bad Job. I updated the app yesterday and I have not been able to log in. The app keep saying ""Device already activated"" each time I try to log in. Get this problem resolved immediately. It's annoying.👎🏿",1
2020,"First Bank is very effective and safe in terms of mobile banking, very vigilant and ever at alert to ensure adequate protection of customers funds. This is my candid opinion. Thank you.",5
2020,This app the worst app ever it takes hours just come up..😡 ugh so many errors,1
2020,Been trying to open it since i updated it is not even opening. Showing me error! This is the most useless version ever! I regret updating it to this version mtcheew.,4
2020,"Whoever developed this new first bank app is a very big dullard! ""An App that cannot reset an OTP is a completely worthless App""! I can see this lackadaisical behaviour of first bank management towards their customers! It's like this bank is being run by ""buffoons""!!",1
2020,The updated one is so bad... pls downdate it to previous one,1
2020,This first bank app is so annoying. Very slow in opening and so annoying in loading. I feel so bad.,1
2020,"I would have given zero star, if possible. This is the worse banking app ever! I downloaded the app today and registered; but logging in to my own account has become a tug of war... I've been on it for hours! For hours, all to no avail!",1
2020,This is the worst experience ever. I have been using the app very fine. But i just carried out the update and its been a very frustrating experience. I cant login. After putting my pin it keeps saying 'An error occured. Please try again later'. For hours now. Please do something about this. I use this app for a lot of transactions. Please help,1
2020,Good experience,4
2020,This app is highly annoying it is very slow I mean slow please this update is not helping. Please do something about it,1
2020,This new update is very worst. It won't let me log in to the app since the past 3days. Worst bank ever,1
2020,This app is terrible. It is filled with network issues and can frustrate your life,1
2020,"New update it's Waste of time, Pls bring back the previous version.",1
2020,This new update is the worse ever. I wish I could go back to the old version. So annoying.,1
2020,Worst application. You better buckle up if not........,2
2020,Rubbish app. It's so painful to waste my 1 star. Nonsense app,1
2020,This is the most wack mobile app... You guys should downgrade back to the previous mobile. The developer is wack as well. Rubbish app. I regretted typing 1 star for this app... Give us the previous app,1
2020,I don't get the app at all I was using the old one it was not working well so I had to update it and after updating it is not even straightforward to use,1
2020,Good,5
2020,"Very efficient, an amazing app",5
2020,"Since the update of this app, I've been having issues with login",1
2020,"I downloaded, installed and everything works fine. Then I closed the app, I opened the app again but it took me to the start page rather than just ask for my mpin. Then a warning will popup telling me that device is already activated. Right now the app is not letting me login and therefore not useful. Any suggestion will be welcome. I will change the ratings if you can help.",1
2020,I updated my app and it won't even allow me log in again saying this device has already been activated it's so frustrating,5
2020,There is no logging in options,1
2020,Unable to open the app after activation,1
2020,The new update sucks. I can't access my account,1
2020,"The upgraded app is rubbish, I regret updating the app. Please do something quick about it",1
2020,The update is useless. I can't find where to login,1
2020,I'm always having difficulties logging in.,1
2020,It's wonderful. Stress free when your network providers are good,5
2020,This app is something else I can't log in my mobile app on my ios I don't know why is saying error,1
2020,"The wosrt app can't goto dashboard after an upgrade, really annoying",1
2020,This app update itself 2 days ago and since then I can't login. Please what should I do... I need my bank statement on it urgently,1
2020,"No login screen after app update. This is simply frustrating, especially seeing that it's happening when I really needed the app. I've been using this app for a long time. Then I updated the app, it asked for device registration. I selected option that applied to me, entered card details and got and entered fresh OTP, the app then said this device registration was already completed. The problem is that I can't see any login screen. This is more than annoying. I wish I didn't update the app.",1
2020,"I downloaded this FBN app, if i want to register, it says am registered, that l should activate, and if i go to activate and imput my card and pin number it says am registered, but it wont open.",1
2020,"Nonsense App, I updated & fill in my details yet can't have access to my account. I'm deleting the app & blocking my first bank account, this is the height of it. Rubbish!",1
2020,"Horrible experience,",4
2020,Nice app,5
2020,"The developers of this app should be shot, jailed and shot again. Firstbank I am highly disappointed honestly 😞",1
2020,"Ever since updated (July, 2020), its been such a terrrible experience. The old app is far better.",1
2020,"This app is a mess as it has been giving me hard time using it, once I register it to use it will wipe off all my details and tell me to reactive, anytime I tried to reactivate then it tells me device already registered",1
2020,User experience is ZERO. Extremely annoying app. How on earth was this supposed to be an upgrade on the previous app? It gives me a warning that this device is already activated but it doesn't lead me to the page I can enter my pin and login. So what am I supposed to do now? The app is useless since I can't login.,1
2020,Very annoying. The last app before this was better in all ramifications. Very annoying!,1
2020,"I did an update of this useless app and can no longer login. It started allover by asking me to activate phone. Which I have tried doing with my atm card, yet it dosnt work. When it does, am shutting my account down. First bank is lagging big time. This my first ever negative review for an app.",1
2020,"Please i dont know whats happening,ever since i updated the app,,its not been working,saying the device has already been activated,,,,please help.asap.",1
2020,"This application is getting worse every single day, a big bank like FirstBank could not afford to hire QA team but instead they decided to turn their customers into testers for an app in production, what are they thinking... Maybe it's time for me to leave this bank, so annoying and frustrating. I can't even use my mobile banking app which I paid for, seamlessly without any issue. I can't login to my banking app since the last update, FirstBank what is going on?",1
2020,"Frustrated 😤, I really don't know what is happening here, I was using the old one until you people said I should update and I did but now I can't access it, it is telling me to fill in my bank details but after that nothing",1
2020,The app has not been opening since yesterday,1
2020,"Pls i want my old first bank mobile app back,this is the worse app ever",1
2020,"It's better than before, but still you need to work on your ATM machine, you need to upgrade it.",3
2020,worst app ever,5
2020,"This App is frustrating me. I can't access it anymore after I updated it. It keeps bringing error message of 'unfortunately, firstmobile has stopped' . Please do something fast about it as *894* can't be relied upon too. My phone is Samsung Galaxy Tab E.",1
2020,"The only good change about this mobile app is the interface. I can't get accurate transaction history (most of which is missing) and sometimes comes with wrong date of transaction, can't get or print my statement of account, can't access my beneficiaries and or add a new one. The mobile app is to avoid making unnecessary trips to the bank. This is both annoying and tiring. FIX IT!",2
2020,What does it mean by BETA PROGRAM IS FULL? I can't download the app. Could the problem be the BETA PROGRAM that is full? Thanks and waiting for your reply,5
2020,I want to download this app but not downloading,5
2020,"Apart from not being able to make a screenshot, the app is cool. I would love to be able to make a screenshot of my bank transactions.",4
2020,I wish I can do without this app. This updated version is very annoying. The app is not making sense at all. I prefer the older version.,1
2020,It's ok,3
2020,"Pls first bank try to do something to solve the this problem of mobile banking.for the past 3days now. I can not get access to my act.when i tried to login it says warning An error has occurred pls try again later, i later unstall app and reinstall app again,still thesame thing. I called ur 24hrs customer care for more then 1hr, still know solution.i am using iphone 7 and i am not in nigeria for now, is thru this mobile app i operate my act.thanks",1
2020,Great app,5
2020,"Pls try to put an exit button because when we click back, it refuses to work",3
2020,Perfect,5
2020,It is better,4
2020,If you are having registering a new device issue... Just force stop the app and then clear cache and storage.. it should work,3
2020,"Very very horrible after the update..asking for otp etc.....telling me i have been,registered before",1
2020,"I installed the app, followed all the due procedures, registered and activated my account, but every time I open the app, it tells me to register or activate, what the heck is that 🤦🏽‍♂️",1
2020,Am unable to use this app,1
2020,Very good,4
2020,I haven't login to my account since 2 days now..please I don't know what is going,1
2020,"I updated to this new version, but I can't log in.. it keeps telling me device already registered but I don't get to see the page where I will put my mpin",1
2020,Network problem in the app,1
2020,Worthy of using,2
2020,"What BS is this? My app was working fine, then update notification popped up. I, did d update now i cant log in. Pls, put back d previous version.",2
2020,Worst app in recent time. Please bring back our old app.,2
2020,Totally different from the previous one I can't log in again,1
2020,This mobile app is worstless app I can't login to the app is tell me that u have already registered I can't open my mobile app what a useless app,1
2020,Good,5
2020,Since i downloaded this latest version it has been a night mare,1
2020,"Amazing, exceptional",5
2020,"The app developer needs more knowledge on this app, its very unfortunate that you'll uninstall this app due to error in the app and you decide to install and log in back it will tell you this device has already been registered and the crazy thing is it won't turn you on to the log in page to continue.... Very poor and inefficient app",1
2020,"This app lack clear cut user emphaty based on the stress existing user have to go through after app update. Meanwhile i have been unable to activate as i keep writting my card number and pin..""Already registered"" is all that keeps coming up.. Do i have to go to bank always?",1
2020,"How the hell is one meant to log in as an existing user after this update? It only has options for new acct opening, new app user, or device registration. No room for existing user log in",1
2020,"I can't sign in, keeps saying the device is already registered!!!",1
2020,It seems is easy to be used,4
2020,This app has caused too many issues for many customers. Been trying to login for over 3 days now. Why not simply keep the old version save us the stress and frustration.,2
2020,You guys to work on your updates they are really inaccessible,1
2020,The app is good.,3
2020,"After updating to the latest version, the app prompted me to activate device as there was no login option. When I try to activate it, a warning pops up that the device is already activated. But I still can't login because there's no login option on my start screen",2
2020,"Bad,i can't login to my account even after registering my device.",1
2020,"Good, fast and reliable. All you need now is to make it more perfect",4
2020,I updated my mobile app... And I can't log in any longer... It keeps in telling me device is already activated but it won't log in... Please rectify this,1
2020,"Don't understand why after registration and Activation of my account, the app is still not displaying any details of my account 😏¹.",1
2020,The app has improved with new features but also having connection issues after i updated it,3
2020,"I tried to log into the app but I was asked to get an otp which was sent to my sim and my sim is no longer with me or rather got lost because I'm residing in Turkey and not Nigeria. Is there no other way, I can log into the app apart from receiving OTP?",5
2020,I can't login my account,1
2020,Nice,5
2020,I updated the latest version of the app only for the app to keep telling me that the device has been activated already and i can't log in,1
2020,"I've been enjoying my old mobile app without stress, not until yesterday after updating the app i can't login. Each time i try to reactivate the app it keeps saying 'warning: device activated already' please kindly fix this. I need to use it urgently for transactions",1
2020,I updated the application and it logged me out and I couldn't log in back. I uninstalled and reinstalled and I still can't access my account. It keeps saying device already registered but I can't access my account. Please fix it,1
2020,"After updating the app, I couldn't log in anymore.",1
2020,I can't access it after updating. Why?,1
2020,Best,5
2020,"Please, when I try to activate my device, it just says device already registered but it doesn't open up my account. This is very poor, I need to make some payments and now I'm stranded.",1
2020,"What's happening I updated to the new version, and it's has been bringing out activate device, register and open account. But it's saying my device is already activated. What next do I do?",1
2020,Normally updating an app means improving its features. I believe First Bank can do better as their current update has left me frustrated.,2
2020,"I'm having issuess with mine, after I finished the registration,I didn't see any where in the app to login so that I can have access to my account,so if there is any other for me to see the login place",1
2020,Please I updated to the latest version my first mobile app cant open any more pls I need help,2
2020,"What's all this nonsense,I don't know who gave you guys an advice to take this app from who so ever developed it,I have not been able to access my app since yesterday which was the 2.0 version I saw a notification on the app that I should uninstall that app and download the latest version which is 2.2 so I did and I tried to active my device but it keeps saying this device as already been registered but it's not taking me to the login page,this is total rubbish,it's so very annoying.",1
2020,Great,4
2020,"Mehn I regret updating to this version... I have been using the old version for many months decided to update it this afternoon,after the update,I opened and click on already have an account,was asked to activate the device,which I did,and inserted the OTP THAT WAS SEnt to me,but the reply I got was this device has already been activated...and on just stuck on that page... Can't do any other thing why???",1
2020,Cant even login again because of the new update..what da hell...you guys are unbelievable,1
2020,"I downloaded the app and it installed successfully but when i tried to open it. There was the error message "" unfortunately firstmobile has stopped"". Please help.",1
2020,Fantastic,5
2020,"I can't access my app, had to delete and reinstall tried activating and it keep saying my device has been activated,",1
2020,The only reason I have this app is because I have an account with first bank. Updated the app and I couldn't access it. I had to uninstall and reinstall the app when I had to make an urgent transaction. I really wish your developers put customers ease and time first,2
2020,It is great,4
2020,I updated the app and I can't login again. Keeps saying app has already been activated. No login Interface. This is so annoying,1
2020,"It doesn't always work. At the moment, mine can't even open.",1
2020,"I was asked to uninstall the previous version and download the new one when i was having issues, but now i cannot even activate my device again, it just gets stuck at where I'm to enter OTP. It sucks totally, its freaking annoying. I'm giving a one star rating only for my comments to be seen",1
2020,Can't log back in Updated the app and I can't log back in. It just keeps saying already activated on this device,2
2020,Very good,5
2020,I cant seem to activate my account...it keeps saying device registered or activated but refuses to activate or skip the activation stage,1
2020,What is happening with this app please? I just update my app in my old phone but i cant log in. I request for the new OTP they have sent it but when i put the otp they only said the phone registration is completed. But the app cannot open as usual,2
2020,Excellent,5
2020,Excellent,5
2020,I dont understand what is going on. I registered my bank details with this app and i decided to update it and since then i cant login into the app it keeps telling me that the device has been registered and thats what i use for my transactions please i need help,1
2020,"I think the problem with the new app is the method used in deployment, and also the developers need to work more on the iOS platform. As it is now the app hasn't been working on iOS for the past 72hrs.",3
2020,I updated yesterday and i can't find the login page. My device is already activated. Please how do i log on,2
2020,Lovely app,5
2020,Good,5
2020,Bad,5
2020,This is the worst app I ever used. It is far from being good and useful I regretted ever updating it.,1
2020,*Zero star actually but you cant post without at least a star. This is a shameful showing from First (last) bank! Your bad app has embarrassed me several times. I shall be leaving FBN at the eatliest possible time!!*,1
2020,"Please i just open account on this app, after 6 month can i print my statement of account on it thanks you",5
2020,Very good app,5
2020,Good but fails to login or do quick transaction sometimes while having a good internet connection and everything. Which is very annoying🤨,3
2020,Better,5
2020,I updated the app and now i cant Access my account. I wanted to login on new decice and it only said successful but still on the same page. I can't do anything on the app. Still on the same page asking me to login but then it only says active on this device but doesn't take to my account,2
2020,Slow but efficient,3
2020,Very erratic and unpredictable. Gets worse with each update. Have been unable to do a transaction all day.,3
2020,I regret updating this application! How can't I not making a transfer even between my FB accounts?,2
2020,"Terrible, Highly NOT recommended, -1 star rating",1
2020,Am having a problem loging to the app,1
2020,Malfunction,1
2020,This new version crashes at login interface and when doing transfer no place to add token if the transfer amount is higher than ur daily limit.,2
2020,Please The app isn't responding now,2
2020,I am tired of this update....I can't even get my new device registered. It has been rolling for hours.,1
2020,I updated this app to version 2.0 but it's poor in connection and lags a lot.fix this problem please.,1
2020,"The app has been working well...but these days I dont even know how to rate it, it's really not reliable and I am not enjoying it",1
2020,The app isn't opening. What's happening. It write error connection even with strong data connection. What's wrong first bank??,1
2020,"I can't have access to my mobile app again, I'm unable to login",1
2020,"This app is frustrating. I never had problem with it until i installed my phone update, then the app refused to work. I tried to add device, it is showing device already registered. Yet the app is not taking me to where I will login. please do something. I can't imagine visiting bank at the moment",2
2020,Very fast,5
2020,"This App is just not worth it, everything is getting worse day by day. I opened my old app and boom! The updated version is now giving me ish. It doesn't send OTP. I uninstalled it and boom it's not installing from PlayStore.",1
2020,"Trying to activate my phone after the update and I can't, the OTP doesn't even come in.... Please do not update.",1
2020,"This update is the worse update i have ever received, serious difficulties while logging in",1
2020,None,4
2020,What the hell is wrong with this device i updated my old one and i was logged out tried to log back in and its saying device already registered 😡,1
2020,"This version is no good enough can't show you all the transactions that you made, please give us the better one.",1
2020,How can I be asked to re register an app that I've been using? Even after imputing the number and pin it refused to open.,3
2020,Good,5
2020,"This app isn't working on my phone, I keep uninstalling and formatting my phone cos of it.",1
2020,The app is a very useless one. If at least you know it won't work then why not communicate. You are not the only financial institution for God sake.,1
2020,But I prefer old fashion,5
2020,Cool,5
2020,"First Bank what's wrong with your App. It has not been logging in, i uninstalled and download again - even worse - unable to activate my device with it. Fix o!",1
2020,its not working at the moment keep saying error,2
2020,Dunno,5
2020,"Hello, I have been able to access my account despite it being activated. Kindly assist, and treat as urgent",1
2020,Just updated the app but having issues accessing my account. There's no option for already registered devices. This is very ugly. Kindly attend to this as soon as possible,1
2020,Good and trusted,5
2020,"The app is helpful. But there is no way to generate a mini bank statement from your account, which is lacking. Is not all statement one needs to get from the bank. Ekaete Umoh",3
2020,Firstmobile is working very good,5
2020,I just updated my firstmobile app but can't log in again,1
2020,Good app,5
2020,It should be upgraded to enable customers self E-statement without going to Bank or request via Email,3
2020,Good........but i think you can do better...,3
2020,Is good at all,2
2020,Very good,4
2020,Cool app,5
2020,"This Fisrtbank new app is so annoying. Since last two months I lost my phone, I went to the bank and I filled a form to active a new number. Since then till now the app refused to activate. I went to my first bank branch office to activate it through the ATM machine but the ATM machines are not working. I went inside the bank to check the cause of the problem and they are telling me network error. Even today thesame excuse. Please you people should do something about it. Thank You.",1
2020,"this app is currently the worst, go back to the old version. so complicated and not straightforward",1
2020,This is the worst banking app ever. Just to activate my new phone becomes a rocket science. If I could give it half star I would. Rubbish,1
2020,I cant log into my app after updating it. It keeps showing device already activated please help!,1
2020,Satisfactory,5
2020,"I have been using it since 2016 and i don't have regrets. However, this latest upgrade is giving me too much issues. I don't like it at all. Its frustrating",2
2020,This app is becoming nonsense,1
2020,Y is it not working,5
2020,Worse upgrade so far,1
2020,I have being trying to delete the first account and download it again and register it isn't working,1
2020,Bad,1
2020,Cool,5
2020,We need inclusion of e-statement to rate it 5stars.,4
2020,Good,5
2020,The App is well managed by the bank. Makes banking with them much easier.,5
2020,I bought a fairly used mobile phone only to discover that I can't log in the mobile app because it has been previously used by the someone else before. That sucks. Other Banks will give option to remove a previously used device from accessing the account but first mobile doesn't. Someone that knows the answer to your security question on the previous device can easily hack into your account. I just tried it on my sister's phone.,1
2020,Excellent,5
2020,Terrible after update. It simply stopped working.,1
2020,The app is not downloading,4
2020,Excellent,5
2020,"Ever since I updated it, It has refused to launch. Keeps telling 'unfortunately, firstmobile has stopped'",4
2020,Bg akb,5
2020,"This is the worst bank app I have ever seen, i think the updated one is the worst of all. First Bank is bigger than this!!",1
2020,"The upgrades are good, but can you add ATM/Branch Locator? That would be a good one",4
2020,Good application,5
2020,This. But i Z h .i B thing,4
2020,The version 2.0 of firstmobile is not opening at all and the version 2.2.0 is nowhere to be found on playstore for download. How can i download the version thay actually works?,1
2020,How will a bank app limit number of transactions to 20 Pls we need an app that can be used to check or send account statement to email at least 5 months,2
2020,I cant open d app on my phone agsin and it was not like dis before pls what will i do now,3
2020,This app is too disappointing i need to change my phone number and Email and i went through the procedure which say we have to go through the self service to get personal information for customer use which is not on the app I'm really disappointed.,1
2020,This is an easy way for me to make transactions as well as other operations.I love first bank.,5
2020,Very good,5
2020,Nice one,4
2020,Previous version is better,2
2020,"I downloaded d app only to find out that i cnt use it,for every thing i wanted to check from airtime recharge down to balance enquiry,a Tpin is required and when i provide it,they will tell me that its invalid,maybe u can help me understand what Tpin means apart from my transanction pin(atm pin)",1
2020,Very handy but how di I reinstall my first mobile?,5
2020,"Pls I prefer the older version, i cant even transfer with with this version, 2020,I dnt like it, av been trying to transfer money to it but it doesn't showcase something something good, when I try to put the account I want to transfer to, it only shows the past beneficiary av sent money to, doesn't mean I can't send money to another person or what, am pissed off",1
2020,Nice app,5
2020,Not coming up at all,1
2020,This app is the worst app i have ever seen after the first transaction I couldnt log in again.Dont bother downloading it.,1
2020,Makes banking easier. Saves time and energy.,4
2020,Great job,3
2020,You guys are the worst in agent banking. Criminals on uniform. You debit people at your will for no good reason. I regret banking with you guys.,1
2020,Very bad,1
2020,Just love the qr-payment option,5
2020,It works well,5
2020,Best,5
2020,Excellent,5
2020,Good,4
2020,Fair,2
2020,Good,1
2020,Lovely App,5
2020,"I appreciate your effort team! The First Mobile app is a great app and secure too! However, I think adding an exit button on the new version of the app (version 2.2.0) would be nice! I have tried tapping on the back button on my phone, after logging out but the app would not just exit until I minimize!",4
2020,Good,5
2020,"This app is simply ""the bank away from bank""! Bank on the palm! Kudos to First Bank. Indeed, it's the first and it thinks about me first!",5
2020,Nice and fast,5
2020,I need to engage this henceforth,1
2020,"Amazing , stress free and reliable However it would have been better if history could be viewed as far back as maybe a month or two",5
2020,"I can neither download nor share receipts after transactions. I click on the download and share buttons endlessly without response. After sometime, it goes back to the dashboard. Pls, do something about this issue.",2
2020,I forget my account number,4
2020,Good,4
2020,I love it,5
2020,"The app is just worst and forever worst imagine when I try to make transfer after putting pin the it will ask for me to enter OTP, the funny thing is that the OTP won't deliver and there is no way you could resend it unless i opt out and start afresh again 😭😭😭. We using diaspora Account is finding it difficult to use the new app because OTP hardly deliver",1
2020,Great,5
2020,"It has more detail in statement of account the way I wanted but number of days given for statement details is too short, it could have started from previous month transactions.",5
2020,I can't even make screenshot of transfers to show for future reference.,1
2020,It closes instantly,1
2020,Cant access the new version 2.2.0,1
2020,It's function well,5
2020,Wonderful and good,5
2020,I have been unable to open the app after updating it recently. I use HTC Desire 620G. The message I keep getting is that it has stopped!,1
2020,Good and better but my problem is why can't someone ask for letter of non indebtedness or indebtedness,5
2020,Excellent,5
2020,Very nice application good,5
2020,I changed my phone and the new version is not showing how to activate on new device . It's only showing login.,4
2020,Nice,5
2020,Is good to use and fast transaction,5
2020,Nice app. Include more services,4
2020,Good,5
2020,"Since I downloaded this App, it's telling me that I have exceeded the limit of 10 while trying to sign in my details of which I don't understand. Please help resolve this. I can't have access to my account via the app again",1
2020,Cant us this app I prefer the last version... Anytime I wish to make transfer it keeps bouncing me back to the beginning of the processes if I insert my transaction pin.,1
2020,Good and fast in online banking,5
2020,The megabyte being demanded is too much,3
2020,Really i don't know how it's functioning but i will try to see,5
2020,"Pls can't you work on this app i can't logout and login another account on this same device that is using the app before, kindly work on it urgently",1
2020,This app doesn't work well,1
2020,First bank! Please what's OTP? Can i get a reply please?,5
2020,"I just updated my app and now I can't proceed with transactions. All I get it that the app is already activated on this device, so how do I proceed then? What next tldo I do to continue to make my usual transactions? Please help me ASAP",2
2020,My mobile apps has stopped,1
2020,"This is by far the worst banking app I have ever used - and I have seen my fair share of useless apps. It cannot incorporate my favourites/beneficiaries from my online web transactions. It doesn't allow for fingerprint access. It is clunky. It is visually unappealing. It looks and works like First Bank gave it to a second-year computer science student to develop without even testing it. First Bank has been behind the curve from a technological perspective for the last decade or so, but even this app is a low for it. They should fire or demote the people who pushed this useless product into the public domain. If you value your data and peace of mind, don't download this app.",1
2020,The application is good and fast in times of finance.,5
2020,The former version of the first bank app did not allow one to take a screenshot of the app. This was a security feature to prevent hackers from silently recording your phone's screen. This new version doesn't have this feature. I believe the developers should consider this,1
2020,Super best,5
2020,I cant make a transfer to even a first bank account.so sad,2
2020,Ok,5
2020,The best,4
2020,Flexibility and comfortable app.,5
2020,"I don't understand this updated firstmobile app for 2weeks running I haven't been able to complete any transfer because the app takes me back to the first page immediately I want to input my pin.Please,this is not funny anymore.Kindly do something about it and soonest or bring back the one before this updated version. I complained and issue was not just resolved but an email was sent.The app is working well now.Thumbs up.",4
2020,"Makes banking very much easier... However, I can't save a beneficiary's account details even after putting the correct secret answer",4
2020,"This app is great, but there's still more to be done.",4
2020,Can't login,1
2020,Okachamma,5
2020,"Am disappointed in this app, I thought it supposed to be better than the previous one, but the case is vice visa. I can't sent money to new beneficiary",1
2020,Not running on Android 4.4.1,1
2020,This new app update is the most disgusting and useless thing I've ever seen.,1
2020,"Hope it will work,well",5
2020,"Pls when is this "" unfortunately Firstmobile has stopped"" going to end so I can open the app and have a seamless transaction? This app is frustrating!",1
2020,I don't what's going on with the app I could not make any transfer. This is not like this before....,1
2020,Happy,5
2020,"Its a good app,but I think firstbank need to do more to improve the features of the app.like printing of statement of account.so that one would not necessarily go and queue in the bank before getting his statement account add the feature to this app and you will be the best.other banks are doing it,you can do it too...",4
2020,"This app now is not funny,I don't like it.i can not do any transfer.",1
2020,Nonsense app that cant even load.....Rubbish.waste of data and time.,1
2020,Truly The First,5
2020,Amazing experience,5
2020,"what kind of fraudstrating updated app is this,the old one is more better than this scrap...find it difficult to make transfer,list of beneficairies not show,no button to skip the page to next page....how long will i continue to use code in transfering....fix this problem",1
2020,Nice app,5
2020,I love this latest version app,5
2020,Horrible!! I've installed and uninstalled thrice without desired results. Is this app still operational? I do sing praises of it as it has worked perfectly well on my previous phones but at a loss why it's not working on my current phone.,1
2020,"It is magical,smooth and easy to use.",5
2020,Good,5
2020,I love this,5
2020,Good,5
2020,Very good one,5
2020,"App not stable. Couldn't perform the usual operations, it kept saying ""an error occurred please try again"" always. Asked to upgrade or delete the and reinstall. After upgrading, same problems persisted. I deleted the app and reinstalled but still the same problem. Please help, what do I do? Using infinix note 5. Thank you.",1
2020,This is the best among the other bank apps,5
2020,The best service so far.,5
2020,Great,5
2020,Nice,5
2020,"Since y'all update this UI, overall experience has been terrible. App is slow to respond, have to press a button multiple times, beneficiaries decide whether or not they want to load, sometimes going back takes you forward",1
2020,"So poor, I can't even transfer money or buy airtime or even pay bills, and the v.2.2.0 is not no the app store, 1% rate",1
2020,Couldnt get my password easily,5
2020,Not smart enough,2
2020,Good,5
2020,Useful,4
2020,Nice,5
2020,I need all people to use this banking app so great,5
2020,Love the app,5
2020,Is it minimizing nw without quiting? Better nw.so I gave my 5star,5
2020,Good,5
2020,Great,5
2020,"Application isn't working anymore, needs fixing.",1
2020,I enjoy using this app. It's very effective,5
2020,Best app,5
2020,This is a great work. The new app is cumbersome and only minus is that the history starts with Record of transactions since the date of app installation. That is just not good. I should be able to request and print my bank statements Otherwise it's cool.,5
2020,Good,2
2020,It easy and safe to use it,3
2020,Nice,5
2020,I'm enjoying the new version,5
2020,No sreenshot,5
2020,"This upgrade is a total nonsense, pls return to the pervious version is better than this .. for days now I can't make transactions to other banks even to first bank except my beneficiary list only .. total rubbish",1
2020,"Nice, but first bank customer care is very poor",5
2020,Nice mobile app But it didn't allow me to rest my pin I forgot my pin for the pass 2 years now and i don't always have time to go to the bank because of my work,5
2020,Great App...wonderful.,5
2020,"This app is so far good. Having said that, I would like to advise you on the need to improve this application by adding to its functions. (1) Inasmuch as you have made it possible for people to load airtime and data from their bank accounts, I expect that it should be also possible to deposit to our bank accounts from airtime and data. It should be vice versa. (2) Please, make the app accessible to others on the same phone by using different codes or passwords to access their accounts.",4
2020,Bad App...,1
2020,Fast and effective.,4
2020,Does not load information needed to transfer funds between axcounts,1
2020,Good,5
2020,This is a good one,5
2020,In the previous version one could differentiate an outstanding debt from actual credit in a current account with the minus (-) sign. But there's nothing like that in this version. My debt looks like real money. I just regret updating to this version.,3
2020,the new FirstMobile App is very poor. Not able to transfer money or load account details. This is really poor and the worst thing is that first bank is not doing anything to fix it. Unbelievable!,1
2020,Good,3
2020,Very good app,3
2020,Near Excellent,5
2020,Perfect usage and recomendable 👏,5
2020,How can i get my bank statement on my mail?,4
2020,Interesting.,5
2020,The latest update is great and makes our lives easier.thanks for your response to our complaints.,5
2020,"Better interface since I upgraded.However, I cannot add new beneficiaries or download transaction receipts anymore.",2
2020,Good,5
2020,Nice app,5
2020,Good,5
2020,After installing the app it doesn't work,1
2020,"Fantastic app except for one thing, no dark mode feature. Please include it in your next upgrade. Was able to open my Firstbank account in less than 1minute. That's so cool 😎... I love it!",4
2020,i love my bank,5
2020,I can't login to my account please help me out,1
2020,Always the First,5
2020,Best banking app,5
2020,Wow,5
2020,worst experience ever with first mobile application. can not open the application despite unstalling and reinstalling the application. i used samsung galaxy coreprime model. Before then everything is ok until ur new upgrade app. pls fix this mess,1
2020,Best experience,5
2020,"The new version is not good, it doesn't let you know how much balance you have or don't have.",2
2020,very fantastic and easy to use,5
2020,Smooth and easy,4
2020,Can't open,5
2020,I don't like the new update 🙄 load is much,3
2020,Good,5
2020,I can't log in and I've sent a mail with no response. Message was I've surpassed 10devices which I only used 2 devices but I did wiped like several times. Now I'm using new device and I can't log in. How do I rectify this?,3
2020,Cant even do a common transfer. You need to sort it out,1
2020,Still manageable... Its good,4
2020,This App does not accept screenshot on my phone which is very wrong,2
2020,"I update this application but is not working whenever i open it,it show me that ""unfortunatly the firstmobile is stopped, ""what should i do to activate it?",5
2020,The app will not open,1
2020,"This is nonsense,at this age still find it difficult to upload firstbank app.",1
2020,I love this app,5
2020,"Please, like the previous first bank app, do bring back the generate receipt features. I make so many transactions and a few people have access to my account, so I'll need to know who the money was transferred to. This app is just limited to so many things. Please fix it.",2
2020,This newly updated version works very well..,4
2020,I can't access firstmoblile App after i updated it please do something,1
2020,I can't review my statement of 2 months and above only default (a month),2
2020,Awesome experience! I recommend that you try it out too,5
2020,Nice app,5
2020,"Please update this rubbish.... I can't even pay bills because the option is not available... No sporty bet no 1xbet Only bet9ja, fyi only few people still use bet9ja",1
2020,I formatted my Samsung Tab E and have downloaded the FirstMobile App several times but wouldn't open on same Tab that ran it without any challenge before the formatting.,1
2020,This application is totally bad.,3
2020,Good app,5
2020,"The interface is looking better than the penultimate app, however, there are still bugs to be fixed because I couldn't add new beneficiary after concluding a transaction. The app requests for my secret answer, I put it in and it just crashes. Also, I tried to change my otp, but there's no automatic otp generator in the app, where am I supposed to get the otp from!?",3
2020,Best and better,5
2020,Cool,4
2020,Easy,5
2020,Ok 😅🤣,5
2020,"Well, its nice, but id prefer if i can see my transaction history, by clicking on my account, rather than clicking on history, which is rather located in an obscure place",5
2020,Oki,5
2020,I like this app is very good only some time network is worring it but nice,5
2020,I regret updating my app.i dont have any issue with the old one and fell into the trap of updating to a new version.i cant log into my account now,1
2020,Just why does it take eternity to get SMS alerts and OTP while carrying out transactions on first bank?,1
2020,Nice,5
2020,"This update is unusable at all, it can't load beneficiaries banks it keeps looping and it logged me out automatically whenever I try to make transfer. I really need to make urgent funds transfer but am stuck with this app.",1
2020,"Honestly I liked the app more before the update. the update made the user interaction more complicated. Logging in isn't as cool as it was, now one has to tap the finger print before logging in. Making transactions too and getting information is not just a click. Bad attempt for an update. But in all the app still works and I've not had any issues making transactions.",4
2020,The 2.2 version of this app is not working well like the previous one,5
2020,This app is now slow very very bad,1
2020,Excellent,3
2020,I prefer the older app... this one is just too complicated and annoying... I can't even pay my dstv bills... everything is just mixed up.,1
2020,I just updated and it's no longer working. I don't know why I did.,1
2020,"1st Bank lately has bin terrible wit dia service delivery.I used d mobile app 2 make a QR Scan Payment since Oct 12, 2019 which failed & I was debited.Until dis day,nothing has bin done 2 reverse d transaction.I've even spent money more dan wat was taken from my account 2 call customer service so dey can look into dis issue,bt nothing.Dey claim d transaction was successful funny enough the receiving account is mine.2wks ago dey made me lose 88k bcos dey delay in receivin alert.Its total failure",1
2020,"FirstMobile is turning to something else, I updated to the latest version, since then it has become a thug of war to open the App. What is the meaning of the ""the Beta program is full "". Pls explain.",1
2020,The app is great,5
2020,"I have been using this application successfully for a very long time. But recently after upgrading to version 2.2, the application could not work on my samsung galaxy 10.1. It keeps on failing while loading. I have restored my phone and re-installed the application without success. I found out my android phone is android version 4.1 which may not support firstmobile 2.2. All effort to get a lower version (e.g ver 1.7) to download that may work proved abortive. Pls what do I do next?",3
2020,"Since u guys updated ur app, it has been messing up, so i have decided to be using *894# direct..",1
2020,I updated my first bank app to the latest version I have not been able to use it...It keeps stopping anytime I open the app..Please what should I do?,3
2020,Superb,5
2020,Very bad,1
2020,Best app,5
2020,Nice one,5
2020,horrible update,1
2020,"I cant even install again,and av deleted the app on my former phone,i dont know why i cant install on this new phone.even for days this app was not on play store,now that av found it,i cant install.",1
2020,Wonderful,5
2020,"Blurred, not user friendly like previous app, not able to send money to new accts.",1
2020,I cant even tranfer cash with my app n d other is dat i cant even buy airtime with d app its so bad i dont know if its bcus my acc is a new one pls fix all dis,1
2020,The app is great and I'm enjoying,5
2020,"SOS!!! This app was great but ever since june 5thI upgraded it to this version nothing worked. I can view my balance but other things do fail. When it gets to choosing transfer destination. It it is another bank it will stop showing ERROR PROCESSING and if it first bank to choose beneficially, it will all go BLANK.",1
2020,nice app,5
2020,I like this app,5
2020,very poor I can't activate it on my new device,1
2020,"The last update is great. My problem is, there should be an option to unlink a device, perhaps in case of a change. I understand it allows for a maximum of 10 devices. I think it's fair one has an option to deactivate devices he or she no longer needs.",4
2020,Good ! more work is still needed to make it user friendly,2
2020,"Why can't I save beneficiary info? It asks some questions and no answer ever matches it, i've given so many answers even made research but all wrong So many features are lacking,. .",2
2020,"The updated App appears nice but my only challenge is that I can't find my statement of account . In other words, I can't follow my transactions - credit and debit transactions.",3
2020,Please you guys should do something about your app oo because i havr been using ussd all this while and before your app was misbehaving it's very comfortable but now its getting worst no disrespect I'm just saying my opinion please i love your app then but now its giving me problem please do something first Bank you guys are really cool but i don't know what's going on now..☹️,1
2020,Great full helpful and simple,5
2020,That is good,1
2020,Dr d4 sbZz. b,2
2020,I can't make transfer and I have deleted but can't find the updated version,1
2020,Hate the interface,1
2020,Simply da best regards from your customer Askira,5
2020,Good but I am unable to generate a soft token,3
2020,Love. The new User interface,5
2020,Like it,5
2020,Excellent,5
2020,Special and accurat delivery access,5
2020,Why can't i make transfer,1
2020,"Frustrating I made a mistake of updating this app, now I can't make any transaction with it, it stinks. First bank you can do better than this trash",1
2020,First Bank like the name is the first. Omoh look how lovely the new app is. Kai. Transactions are just fun with this app. I have forgotten about USSD cause of this app. Kudos,5
2020,Simple and convenient,5
2020,Bad user experience. The former app is way better.,1
2020,I can't open this app since i downloaded. It keeps flagging 'this application has stop' each time i attempt opening it.,1
2020,"Among all the banks apps in nigeria, this app is the best. Working well and normal",5
2020,Awesome App. Lets me access my account anytime anywhere with ease. Very user friendly and secured.,5
2020,Makes banking with First bank easier.,4
2020,This is so frustrating. Can't even make a single transaction for days now. I tried updating but no way.,1
2020,"June update was not okay, not only with me, but with many other customers. The latest update is Okay with me, i have not had any issues with transactions. I enjoy using my app and well done for the improvements.",3
2020,"This app is getting worse with every update. After doing factory reset on my phone due to other issues. Decided to install the new version of FirstMobile app. When i Iaunch the app for activation I get the message 'You have reached a maximum device limit of 10'. I have only used two device my entire life thus far so I wonder what kind of error message is this. Edited: Thanks for the quick response, i will do as directed.",3
2020,I prefer the older version.. this new version is slow and process demanding... Please review it. It's definitely way too slow and the density of the blue on the logo looks poor and dull,2
2020,Stupid bank and stupid App They removed my review cause i said the truth about the App Cant send 500k wihout token ...rubish,1
2020,Best and easy to use,5
2020,You need add features of the old app,1
2020,I love this app,5
2020,"I downloaded the first Mobile app from the play store today, in fact just about 7 minutes ago as at the of filling this report. The problem is after downloading the app I tried to open it, the message It gave me was ""unfortunately the First Mobile app has stopped"" what is the matter pls? I uninstalled it and i downloaded another one its still the same problem. What do I do pls?",1
2020,It's a very very nice app,5
2020,"The application has stopped working, anytime I on it will tell me first mobile has stopped working.",1
2020,Incredible !!!,5
2020,Best app ever. Never disappointed. At first did not understand the new update but later got it. Pls where do I get d biometrics setting in d new app. And my version is 2.1.1. I would love to update to new version 2.2. I checked for the new version 2.2 but it's not on play store. Kindly help. Is dere a way we can put our picture on the background instead of your ads after log in,3
2020,Please kindly include the Bank name on the existing beneficiary details and kindly use a very bright colour on the app. The older version looks simple and easy to use without making errors. Thank you,5
2020,"A lot of graphics, no real value added",2
2020,Parfect,5
2020,I uninstalled the older App. I installed the updated one and couldn't login again.,1
2020,"New version has a nice interface, more attractive & intuitive look. However, the app has no exit or close button, clicking the back button twice doesn't close it, you will have to minimize to shut down the app. Kindly look into this.",4
2020,Awesome!,5
2020,Nice,4
2020,"I just updated my app and I can't register,its not even going at all",1
2020,Love eet,5
2020,Enjoy this app,5
2020,No register icon,1
2020,This app is best thanks to first Bank,5
2020,Speechless Am giving it 99.9% The simplicity is 😋😋😋,4
2020,Fast & smooth,5
2020,"I just got a. Android phone, i can't assess my account don't know what is going on.",1
2020,So bad and bad I have try to call first contact and bank many time on this app why then ignore my request if someone have use this app on his phone the secondhand buyer can't use the phone again why he have deleted the app from the phone so study app tried u must get new phone for it shiii,2
2020,Yes is it useful,5
2020,"I can't screenshot my payment prove why? what is happening, the said the app doesn't approve it How can you make payment without prove",1
2020,Please help me. I can't open my firstbak app. It just stop working,3
2020,"If was to rate this app it would be a -5 nonesense scam an useless I feel like cursing you people right now for the sake this is Google, all I know this person wey make this app na your generation wey no go succeed.... nonesense This one star na just because I wanna writes if so if possible...sha I no go talk too much",1
2020,The updated app doesn't give customers the option of viewing all account transactions. I have to use my computer every time now to view that info which is very inconvenient. What's the point of having a mobile app if you can't have such an important feature on it? Please fix it,1
2020,Transfer money to other people.,5
2020,"I had issues using this app, I was advised by your staff at garrison ph branch to unistall and reinstall. I have done that more than eight times yet no improvement. It's just a horrible experience.",1
2020,It has been wonderful infact among the best if not the best banking app in Nigeria. My only problem now is to download this new version to my new phone. I have tried severally. Please if there is any other site to download from other than play store for Android phones let me know or anything I can do to download from here. I only see 'awaiting download'. My data and network full but can't download.,5
2020,"On able to open app, It says, unfortunately FirstMbile has stop",1
2020,Exceptional 👍👍👍,5
2020,It's very legit and very interested,5
2020,"After installing new version of the app, I tried sending money to someone. And it is demanding I send to only my saved beneficiaries and it is not suppose to be so.",2
2020,Good,5
2020,"Ever since I updated this app there was no transfer for me. I read some of the feedback and downloaded the 2.2.0 version as directed. However, I couldn't locate the automatic update button. It's not in the settings. Please kindly assist. Treat as urgent.",1
2020,Very bad because I can't even use it to open bank account,1
2020,Lovely,5
2020,Thanks again,3
2020,Good and interesting,5
2020,I love this app because it's fast and reliable,5
2020,Nice,5
2020,Very good app.,5
2020,How can i update my app to version 2.2.0,5
2020,Fantastic app,5
2020,This app doesn't deserve a one star at all. I can only make transfer only to my beneficiaries but not to anyone else. This is ridiculous,1
2020,I regreted downloading this latest version because its not effective. Two people has sent money to my account and its not showing,1
2020,"Edit: Surprisingly I got a response from the Design Team and I updated accordingly. The app is now AMAZING. The issues I complained about were fixed! I enjoy using the app, and I think the chart that shows inflow and outflow is very smart. Thank you.",5
2020,"Worst app, can you pls credit my account to withdraw all and leave your useless bank",1
2020,You people need to add a customer care chatting feature on the app so we can lodge complaints easily.,1
2020,"I downloaded the app,but couldn't make any transaction.How do l get the mpin and OTP here.Fed up of this bank",1
2020,Great😇😇,5
2020,Perfect,5
2020,Managing,3
2020,"I'm not finding this app easy at all, is really giving me too much stress. I can't make transfer with this first bank mobile app with my phone except i have to use the old version that is in my in-law phone. How long will i continue like this?pls i need a solution fast. Thank you.",1
2020,I really enjoy d update.keep improving.u r always d first.,4
2020,I've been unable to make any transaction on the app for more than a month now. Any number i put it says' unable to view account name contact the bank or beneficiary' it's laughable coming from first bank. I've sent messages on email and twitter am tired of first bank. Can't even save beneficiary after answering security questions right. First bank step up. Am giving u guys 0 stars,1
2020,great,5
2020,"My firstmobile application has stopped after new updating , and i live abroad please can someone tell me what to do,the application is stopped",1
2020,Awesome interface,4
2020,App couldn't be installed.,1
2020,"Worst than the previous version, the amount received or sent does not show in the account statement/history. Please fix asap. The bar chat stuff is a total waste, I can't even relate with it.",1
2020,"I can't exit the app completely, and the icons on the home screen should be smaller.",3
2020,After update it is asking me to re register and when I tried registering it wont allow me log back in am using an android device,1
2020,Its awesome But still need more upgradement,5
2020,The updated version is amazing and It works better now ....Thanks for listening to feedbacks... We First 🙂,5
2020,"I'm downloading the updated version for the second time, even after uninstalling the previous version (making it the third time), I keep getting ""Unfortunately, FirstMobile has stopped"". Pls, fix up! HTC, Android OS",1
2020,"Very annoying, please leave it the old way , what's with this upgrade that looks degrading, I can't even keep track of my transactions no more.... Go back to the old app since you don't have a better upgrade please....... Why is it that I can't screenshot from my own app, now I need to show prove to someone and there's nothing that can be done",1
2020,You are really THE FIRST.,5
2020,Best,5
2020,Is okay,5
2020,It has widened the process of making transfer and also combine the ability to store your customer details easily. It's better than before.,4
2020,Project perfect & excellent now. Edited.,5
2020,I can't use the app to generate receipt and statement view transactions history for more than 20 days.,1
2020,This version of app can't log in transaction history.,1
2020,I can't change my number the self service is just card pin and cheque that there 😠,3
2020,"This app is not working fine, the system is not generating OTP. I can't activate my mobile banking.",1
2020,"What is happening since i upgraded i cant make transfer.it keeps telling me to put in my token.i have been using your app for so long and i dont use token..i have called your customer care..they keep saying i should update.i have updated to the latest version, still i cant do any transaction.",1
2020,Please can someone explain about this new app not working.is really pissing me off.,1
2020,My bank balance keep showing how can we hide it,1
2020,Best ever,5
2020,Good,5
2020,I cant transfer to other banks after i updated my app to the new version. How can i uninstall the new update !!! This is terrible.,1
2020,There's one clarification i want to make regarding the issue of the #NewFirstMobile Application. You have to add button where an account holder can generate the statement of account.,5
2020,Are you sure this app is for android users because I'm serious problem to log in,1
2020,Good and effecient,3
2020,"The app ask choose destination and a destination is chosen, the process stops and does not bring up the chosen destination.",1
2020,Good,5
2020,"Upgrading the former app was a huge mistake by First bank. This"" upgrade version"" is total rubbish. Kindly do the needful please.",5
2020,I swear i dont know how u guys work.. instead activate ur device for a already users cant u guys have login. and activate ur device for a new device cos everything there is confusing... i unistalled mine and installed the new versiob i cant even login it saying device already activated but i cant even login. Mtchew,1
2020,What is wrong with first bank I cant even login aain,1
2020,Rubbish update. Can't even log in,1
2020,I just updated the app and nothing is working!!! Please do something about this.,1
2020,Good but less networking system,5
2020,After uninstalling and reinstalling the updated app i can't still login. There used be a proper login interface not that confusing thing,1
2020,"Always having issues, can't plan a schedule over this app just when you need it won't be available for usage",1
2020,Dont understand this app anymore.. Cant do any transaction,1
2020,The old app was better. I regret doing the upgrade. Is there a chance you can bring back the old app? The new one isn't working at all. I should have read the reviews before doing an upgrade. I keep getting error message when I try to log in.,1
2020,"Worst upgrade ever, how do you upgrade something by making it worse? Updated the previous app but couldn't recover my account statement as it justs keeps loading and can't go back, deleted it only to re-download it and now can't even register device.",1
2020,"Terrible after the app update I am unable to log in, all I see is ""an error has occured please try again later"". Fix this.",1
2020,Solid App!,5
2020,"Been having problems with the app, uninstalled and reinstalled back. Tried updating my details but it keeps showing my device has been activated without showing the page to input my login pin. Please help, the new update is a bit confusing. I need to sort some transactions out",3
2020,"I appreciate your app, but since I change to another phone have not been able to enjoy your mobile banking again.",5
2020,"'An error has occurred, please try again later' this the error been having after uninstalling the previous version to register the new version.... Pls kindly fix this problem",1
2020,Nice,5
2020,This app is worst than the older version it has a very slow network connection,1
2020,worst app ever,1
2020,Perfect!,5
2020,Good app,4
2020,This new First bank is horrible. It is very slow. It keeps rolling and rolling without consumating any single transaction. A single bank transfer transaction can take almost 30 minutes to consumate. The last app was far far a better one,2
2020,"How do I update the app to 2.2. And the code you requested me to create has not been possible, I don't know why. My money someone transferred since 2 weeks now has been hanging. Help",1
2020,"Good i, love it",5
2020,Good,4
2020,Great,4
2020,Am just discovering it,1
2020,Very reliable and easy to use,5
2020,After updating to the new version I am unable to use the app. Since on Friday it has been malfunctioning. I uninstalled and reinstalled several times and it is showing version 2.0.10 and malfunctioning.,1
2020,Love the app,5
2020,Excellent,5
2020,Mavlous,4
2020,Sometimes network issues!,3
2020,It's better but more can be done,5
2020,An amazing App,5
2020,Eceptional,5
2020,The app looks very mature to but can't generate a full month statement,4
2020,"No worst app tgan this. This app has messed up all my plans. In a bid to get better services,I opted for an update to the latest version but that was the end. For the past 2 or 3 days I've been unable to use my app. It keeps write ""unfortunately, first mobile has stoppe...."" This is highly inconveniencing.",1
2020,Nice and cool stuff to go with thats why i rate 5 stars,4
2020,Not satisfactory,1
2020,Ok,4
2020,So amazing now,5
2020,Greater Performance.....First Bank is one of the best and will always be...,5
2020,"I love this app, its fast and easy",5
2020,Beneficiaries not loading,1
2020,"It's a terrible experience, I couldn't login and I was told to delete and redownload which I did. It's not still working. It says error, try again later. I can't even use 894😭😭",1
2020,Good app Pls only charge back opp is our problem Pls add this options to this app Thank you first.your our firts🙏,5
2020,"Since the new version updated, the app is not opening. Please kindly fix this issue",2
2020,"If not firstmobile,i no fit be firstmobile. Keep it up with the good work.🙏❤💓🍾🍾✔",5
2020,It's great but there should be a way of keeping joint accounts number separately from the other. Maybe a tap or draw down to select a particular account number for details just like when doing transaction.,4
2020,"I updated to the new app,uninstalled and reinstall it,its still the same. This updated app is so bad,i made my update on 5th july,ever since i cant open my app😭. I'm so disappointed, wished i never updated to this new app.",1
2020,Good,4
2020,Good,5
2020,Spot-on,5
2020,How can I see my last transaction on this new app,2
2020,"The older version was compatible with my phone. But the new version, once I open it, it will show FirstMobile has stopped. I am using TECNO Y2.",1
2020,Great help for business,5
2020,My brother as been using this app on his phone then he gave me the phone recently and when I tried to login to my account it's not working I'm unable to login into my account it's only my brother's account that is working on this phone I'm not rating this app at all until you give me a solution I'm unable to access my account because I've not even registered my account to number,1
2020,"The app isnt working on my Samsung Tab4.It tells me,""UNFORTUNATELY FIRST MOBILE HAS STOPPED WORKING ""..I have uninstalled and re-installed the app several times and still no result.kindly assist,so that i can use the app on my device",1
2020,Excellent and I love this upgrading.,5
2020,"I can't get my beneficiaries. Each time I tried to load beneficiaries, it will be showing request processing error.",4
2020,The app does not support when you have more than one account.. And I can't log out one account so I can login the other one it worst 😩😩😩😩 I can't log in in my account,1
2020,The app refuse to download on my andriod phone after deleting the old version. So sad.,1
2020,"Another observation again, please put a placeholder on the last two fields of the transfer page. Field -> Amount Filed-> Naration All have no place holder to promtp the user tob know what to input there. I just gambled the input fields when i was trying to transfer this morning. Please review and update it Great App!!!! Thanks",4
2020,This current upgrade is not functioning well. All attempts to make transfer not working.,1
2020,"I prefer the previous application, much better than this new version.",1
2020,Very good and secure,5
2020,You should provide a way we can get our bank statements sent to our Email address without visiting your branch,3
2020,The error coming at various stages of transaction on this app is abysmal. This happened after I upgraded to the more user friendly version. Now I can't even login again as I'm having error from my Android 😡,1
2020,Very good,5
2020,Fantastic,5
2020,This is really crazy!!! It used to work perfectly until i got notified to upgrade my bank app which i did yesterday and since it has been refusing me access to even login. What's going on?? Do i say this app is a mess??? Please rectify this error. It's really frustrating...,2
2020,"Been having issues with the app. Ok, I had to uninstall but can't seem to reinstall it. What's happening?",3
2020,"My first bank mobile doesn't allow me register my device, it is telling me the maximum number of times is reached. Please fix it as this is a new device, my old android device I was using the app it that got bad was working fine but now I can't seem to activate the app on my new android phone. I have written a mail to first bank complaint mail yet no response from them, such bad customer service.. please fix it and I will review my ratings when fixed",1
2020,Awesome,5
2020,One star before. Three stars now for the quick response,3
2020,The app need some adjustments transaction history for some months back cannot be check,1
2020,Superb Bank app. This nee App comes with the request for OTP per transaction and I think it's good for Security reasons. A very good app... I love it.,5
2020,I can't activate my account after uninstalling d previous app... Still facing thesame logging issues... Tried the master and verve card no one is working...,1
2020,I updated my app just now and it is not letting me transfer to other bank😠😠😠.,1
2020,"The app is ok. As at yesterday it was malfunctioning, was transferring to other bank the transaction wasn't going through and I was been charged fip 3times yet it was not refunded.",2
2020,"very bad, after I installed the upgraded version, unfortunately the app is no more open on my device.",1
2020,Its superb. Works best.,5
2020,Good,5
2020,The app is great,5
2020,Good But its yet to be upgraded for multi-account app experience like UBA'S and the likes,3
2020,Awesome upgrades,5
2020,First everything.. I love you guys,5
2020,Very fast and reliable once the network is good...,3
2020,Good app,5
2020,The new upgrade isn't working with my phone. Is it possible to get the old apk ?,1
2020,The previous version was working fine. But this update is a partial mess. Partial not complete.the app is so.... Slow,2
2020,Good,5
2020,"This app was installed at one of your branches during my visit to Nigeria in 2016, but I am unable to update to the latest version now. That old version does not work anymore. Please help.",1
2020,I can not access the application as I have been an old user.,1
2020,"Good day, The new app closes when i am done without me signing out. This never happened with the previous app. Kindly, look into it. Cheers",2
2020,"Poor application after upgrading, i couldn't sign in any longer, it was telling me connection error,the formal one was ok. Unfortunately first mobile has stopped",1
2020,Good,4
2020,You made life and transactions easy for me,5
2020,Good app,4
2020,Well done Firstbank this is a very good improvement.... The app is working well with no issues at the moment.,4
2020,"Well well the App works very effectively for me, my only challenge is that it doesn't save up my transaction done with complete details, like a beneficiaries account details I had earlier transferred to .",4
2020,I don't understand first bank app I uninstalled to reinstall a newer version n my phone is registered already. The app is not opening. Called customer service n spent over 30minutes just hearing 894 without any pickup. How will d app open pls. I nd to know cos of the transaction I need to make. Tenks,2
2020,good,5
2020,Excellent,5
2020,Good app really good,5
2020,This app is very good,5
2020,Splendid,5
2020,Grreat App... Love the update...,5
2020,Ok but improve on the transaction history pls,4
2020,Simply reliable,5
2020,Very nice experience. Excellent update.,5
2020,"Bad app,i regret wasting my data",1
2020,Please how do I get version 2.2.0 its not on my google play,3
2020,Excellent app and so helpful for diaspora customers.,5
2020,"We are really appreciating, with the way u care about your customers, by upgrading the app from time to time for our own convinence in term of trancsaction, we thanks u for that, may God uplift u to the next level",5
2020,The app should allow customer to download their statement of account on the go without having to visit your branches,2
2020,What a wonderful app,5
2020,So much in love with this new version .. Wonderful user interface... I will monitor it for the coming days,5
2020,Exceptional,5
2020,Good,5
2020,Turely de first bank,5
2020,I wrote a first review about this app last month. But it is now functioning very well and I am able to transfer my Naira or dollar as usual.,5
2020,You are trying your best but try and input some discount on people using the app and making online banking easier for the staffs. To draw more users on it and lesser manpower,4
2020,Fast and strong 💪,5
2020,Best banking App,5
2020,Fantastic app.. Weldone First bank,5
2020,There is need for improvement in the area of speed. The app hangs ocassionally.,3
2020,What is the token all about and how do i initiate it when doing a transfer?,2
2020,Very excellent,5
2020,This is a total disappointment. In this age is can get my account statement from the app. This is ridiculous.,1
2020,There is no way to request for monthly statements on the app.,1
2020,I've been having issues logging into this app. It's really stressful.,2
2020,Exceptionally wonderful app with new interface and more options. I recommend this excellent app to all First Bank account holders for a more better and smooth banking experience. 🌷🌷🌷💎👍🎁,5
2020,Not too bad,3
2020,The recent update is near perfect. Iam really enjoying it. Keep it up.,4
2020,Great experience,5
2020,It is good nd fantastic,5
2020,The beat online banking i have ever experienced,5
2020,A little bit better,4
2020,Fast and reliable,5
2020,Nice app...smooth and works great. I would like a list of saved beneficiaries on standing on it's own without trying to do transfers before i can get that list. Thanks!,4
2020,Very good and enjoyable application,5
2020,i love this banking app.the first truely among others,5
2020,Satisfactory with efficiency.,4
2020,"After upgrading the App is requesting that I register my device again. The App that I have been using on this same device. Even at that, the registration isn't going. It keeps saying ""An error has occurred, please try again later"". Its not sending OTP either. Its just frustrating. As requested my phone is Samsung Galaxy Note 8 (Android)",1
2020,"Fast and easy to use, very convenient app with best receipt as proof of payment.",5
2020,Awesome,5
2020,"it's frustrating, I will be debited for mobile credit, I won't get value for recharge, when u call customer care I will finish all my money, no response and no call back. GTB will call back when u call their customercare.",1
2020,The app is still not compatible with some Android phones,2
2020,Not too bad,5
2020,For now I think unestimated Firstbank app but now am glad to testify am impressed with my experience from the app.,5
2020,Very nice app. Convenient and secure,5
2020,Good,5
2020,"The new app is user friendly, and beautiful",5
2020,So nice and professional,4
2020,"Can you make it possible to generate receipt? It keeps saying no transaction receipt history found. Or make a screenshot possible on the app. Aside this, good app for transacting.",4
2020,Nice and easy interface but I'm unable to access more transactions history than what is displayed and there's no option to request a bank statement like other banks have. It'll be a great feature to include,3
2020,Very poor interface I really hate this new upgrade of app. Very difficult to use and I cant print out receipt of transaction. Kindly look into this,1
2020,Good,1
2020,"wow, the new look is stunning and breathtaking 👏❤️",5
2020,"Thank you for your effort. I redownloaded the version 2.2.0 as directed. Unfortunately, it doesn't open yet. It displays ""unfortunately, the app has stopped"". I don't know what to do again. However, thanks for your effort. May be the app can no longer optimized for my Android version 4.4.2 any longer. Yet, if you still have anything to do about it, will be appreciated. Yours, Mr Joseph.",1
2020,This updated version is working perfect.,5
2020,Second-to-none,5
2020,The app is good but there should be a possibility of downloading account statements. It is a great app,4
2020,It's now user-friendly. Continue the goo work.,1
2020,That is my bank .,5
2020,Thank you for this great and wonderful app,5
2020,"Why have you people at firstbank refused to assist those of us who were misled into updating our firstbank mobile app into the frustrating one we now have? The new app is not working please. I can't register my device which I've been using with the old app. I'm always told an 'error occurred, please try again later' . Your responses to my plight show you people have merely handed me over to your computers which have been reeling out ineffectual solutions.",1
2020,WAO..... WHAT A GREAT DEVELOPMENT. SERIOUSLY FALLING IN LOVE WITH THIS NEW VIEW. Kudos to the developers.,5
2020,"Ever since i updated this app, i have not been able to access my account. Please kindly get something done to this app.",1
2020,Best apk,5
2020,"Not satisfactory,",1
2020,Easy banking,4
2020,Awesome,5
2020,Love it,5
2020,This app is quite excellent but if the app can be used to equally download receipt of transaction done using USSD code. At times when a user encounter internet connectivity and resort to using the USSD frame work one cannot download receipt from there but the transaction shows. Pls let your developers work on this.,5
2020,"Prior to my first complain on this app flaws, not meeting the starnderd of the old version, the developer have instructed me to re update the App which i did and its working now effectively. Thanks to your timely response. Am so gratefull.",5
2020,Difficult,2
2020,"Edited Review The first mobile app has been updated and the bugs fixed. I'm back to my smiling self now with seamless transfer, access to transaction history, minimal failed transactions. A new addition is the enhanced card management which wasn't used in the older versions.",5
2020,Nice,5
2020,Reliable and comfortable,5
2020,I can't download receipt of transactions nor screenshot them... That is annoying,3
2020,Very reliable App,5
2020,I cant access my account agian it says you have used 10 miximum I cant still access my account it says havw reached 10 maximum device limit,1
2020,I have enjoyed both versions but have never been able to save beneficiary. Every attempt reports that it does not allow special characters. Pls how can I resolve this?,4
2020,Best,5
2020,"This is frustrating, the old App is far better, why are you advertising to us when we're already your customer? On top of that, the advert page refuses to close, ever since I updated I have not been able to make any transaction. PLEASE KINDLY REMOVE THE ADVERT PAGE AS A MATTER OF URGENCY.",1
2020,"good,I love the app",5
2020,Hoping to meet the standard banking system first bank offers,5
2020,Firstmobileapp is not working i have download it but is not lunching,1
2020,Good,5
2020,Excellent work. I had expected an update long ago on first mobile. It is worth it's wait. Kudos to the team.,5
2020,"Best app, it helps to get my bank statements",5
2020,"I have installed the app again and again. Since last week have been unable to log in. it say ""enter the OTP code sent to you"" but no code is ever sent to me. When I click resend, it says no divice found. This is so frustrating",1
2020,"This new version is nothing to write home about. It keeps popping up ""an error as occur please try again later"" whenever i try register. Now i can't transfer or do business with the new version. Its a shame to first bank",1
2020,Noted!,1
2020,I see an improvemet on the last updated version. Please work on the back button for andriod users. After loggout the home page still remain. You get four star.,4
2020,I think the issues with App have now been rectified and it now working pretty good. Kudos!👌,4
2020,Nice,5
2020,"This app is too slow. If you want to use it for transactions, especially transfer of funds across banks, it won't display the bank names. One will have to keep going back and forth severally, most times without success. It's just annoying.",1
2020,Nice,5
2020,"Like I promised that I will come back to edit my comments. The app is working well now, most of the complaints had been attended to. Nice app. I will complete the Star 🌟 when the developer make it possible to; 1. Make it possible to print out transfer receipt even after 2 days, 2. Make it possible to get statements of account up to 3 months. I believe it is achievable... First bank should be first in all... For now manage 4 stars🌟",4
2020,The moment i saw review i had to stop the downloading i dont want any stress abeg,1
2020,"This update is useless, very difficult for transfer",1
2020,"Have not been able to open the application since i downloaded it. Tells me : unfortunately, the application has stopped. More work needs to be done.",1
2020,"I'm starting to hate this bank , my app upgraded by himself on my iPhone and i can't access my account, I deleted the app to download another one I can't find First Mobile app on Appstore anymore. 😭😭",1
2020,"After updating the app, it keep saying unfortunately firstmobile has stopped. Can't access my account any longer. This is frustrating. Can you work on this and make it customer friendly.",1
2020,I can't screen shot my statement,1
2020,I love it it is just dat it takes,5
2020,"The app is awesome and very cool to use, I would have given it 5 stars but in the aspect of adding a picture its suppose to be in full like polaris bank app,and also bank statement cannot be generated,previous receipt cannot be generated.....please look into these things and do the necessary....I love firstbank",3
2020,This app is working well but the only problem is whenever you want to save beneficiary you will be asked to answer security question which is another waste of time. I uses special characters in my answers which is not allowed now. This has makes me unable to save beneficiary . Know u have settled and cleared my problem. I appreciate your efforts. Thanks,5
2020,"Its been great using this application. My only worry is the none automation of OTP when on want to change the security code. I was requested to call for the OTP and I had to wait until 40 minutes, without reply, before hanging up. I need to change my two security questions and answers to be able to save up my beneficiaries to whom I sent money to regularly. Please help! Thanks",4
2020,"Ever since my last update,I cant access my account,saying my device is already activated and I still cant login",1
2020,Your app is not working,5
2020,Quick mobile I have experienced,5
2020,Why is the app saying device not found. I need an answer please.,5
2020,"The app is not stable at all ,and sluggish and shutting down unexpected,you guys need to fix that.",2
2020,It is good,5
2020,This is worst app I ever download. I can't even open it. I regreat upgrading.,1
2020,"3rd message concerning the problems i've been facing with this app. I sent a review to you guys few days back saying i have issues with this app, that the app doesn't work on my phone. It says unfurtunately first mobile has stopped working. And you guys sent me a reply saying you have resolved all the identified problems with the app and i should update to version 2.2.0 which i have done but it's still having the same issues. I need to ude this app urgently. Can you send ne the link to the 2019",1
2020,This update added new features but it's alot more difficult to operate than before now. I think the older was much easier. Transfer is a bit more complex.,3
2020,"Please design this app in such a way that I can see the other banks name under saved beneficiaries. I have multiple beneficiaries bearing the same name. The only way I can differentiate them is by their banks. Your new app doesn't give room for me to know who I'm sending money to, among the multiple beneficiaries bearing the same name",1
2020,"I regret updating this app, pls u need to correct this fast.",1
2020,Awesome,5
2020,U guys ar luvly ppl,5
2020,"The UI/UX is second to none. The App is customer friendly, easy to use and the banking experience is seamless. The best Mobile banking app in the financial industry. Well done FirstBank.",5
2020,Horrible. Zero functionality. Unable to use the app since the app was changed through an update. What is going on? I can understand if it was just for a day or two but it's been weeks now.,1
2020,Ina jin dadin amfani dashi sosai,5
2020,Network has been bad,4
2020,Very very very bad.pls release the old version this upgraded one is extremely worst,1
2020,Please i have two first bank account and with the switch account or add accounts or cards is disabled am not able to use my second account which i prefer please resolve these it's frustrating me,2
2020,Very ok,4
2020,"Since last week i update my app after downloading it will display this error message ""Unfortunately first mobile has stoped what do i do",1
2020,"I have complain to make. Towards the end of jast month i spent #1500 on air time, but i found out that #6500 was deducted.. It may be mistake because they are more diligent and honest. They are very sensitive also. When they see anything strange,they will quickly call your attrntion to it ,New Gbagi , Ibadan branch.",1
2020,I am not happy about the malfunctioning of this app since l updated it. Can't login to my mobile banking again. This is not good at all. I have tried to resolve it based on the information provided but isn working.,1
2020,Good,5
2020,"The app is unable to open on my phone, have downloaded it several times but it's not working",1
2020,"This app is totally rubbish,imagine I cannot even make transfer and it confirm,one cannot make use of this nonsense app for transfer,it very annoying,for the past how many weeks I have been trying to make transfer with this app but no way,it a disgrace to first bank plc",5
2020,Great app. My issues with the app were fixed with the 2.2 update,4
2020,"I have downloaded and updated my app to version 2.2.0 and it does work! Thank God! I am now able to see the beneficiary's page and can do a transfer! Fantastic! Thank you for your quick response and update. P.S You will need to put your mPIN when you download and if you have forgotten like me, click the 'Help contact us' then press 'forgot mPIN. This will open to a page where you will be asked your saved secret question and answer. From here you can create a new mPIN...The rest is history!😊",5
2020,"It's nice now at least, but it just that I pay bills to my Decoder with the firstMobile app and my money gone and the Gotv it's not activated.",4
2020,Not working again after updating it,1
2020,It's cool using this app.,5
2020,"my first mobile has stopped since past 2 weeks and I wrote letters, made calls, there's no solution. "" First mobile apps has stopped""",1
2020,"Superb, better than previous one,it makes transaction so easy than before.,I really enjoy it,more wisdom from above",5
2020,"Works well now, but the beneficiary still has some bugs",5
2020,Minor nit: selecting other bank beneficiaries in your mobile app still shows first bank customers. Presume a filter isn't doing what it should. Happy to give an upward review when addressed.,3
2020,Thanks goodness. The different interfaces are nice. Hope you can improve on it to help us see previous months cash flow,3
2020,I can't even screenshot my balance to show someone a confirmation of any money that enters why should that be?,1
2020,I wish I took my time to go through all these review before updating this mobile app. This update is irrelevant if customer's needs cannot be met. Psewwwj😡😡😡😡,1
2020,I have no longer my firstmobile after upgrading my application pls help me to secure my application again.?????....,1
2020,The user experience of the update is bad as it consider User Interface(UI) more than Usability. The statistics bar should be made optional and request time sholud be considered,1
2020,Useless app the old version is better than it 100 times,1
2020,Awesome,5
2020,Most secured of them all.,5
2020,Helpful,5
2020,I was unable to get my a/c details please help me out with this.,1
2020,This is worst. First Bank need to be sue to court.,1
2020,You guys are not doing well with the app.Each time there is update the app get some hitches...Either error occured or transfers to other Banks are slow.Please work on your site maintenance and internet services thanks,4
2020,Very pretty,5
2020,The app is very smart and easy,5
2020,Did you review this update before releasing it? Kindly fix these bugs so that we can access our account.,1
2020,Best mobile banking app,5
2020,"I had challenges with paying for my DStv subscription. When I wanted to enter my PIN to complete payment, I was taken right back to the beginning. I had to go to the DStv office to make payment and no social distancing was observed there. Bring back the old app!",1
2020,"*07/05/19 The fingerprint feature, added to the update is really cool.. nice app *06/07/20 The new update is perfect!",4
2020,This app is useless 😠😠😠😠😡 I don't recommend you downloading it cus u will just waste you data the way I just did..... This is unprofessional and this one of the reasons you keep losing your customers to other Banks 😡,1
2020,Fast... Easy and reliable,5
2020,Gud,5
2020,"The app keep Quiting again and again, I am regreting to update the app this version now because I never had issues with the last version I was using.",1
2020,Great,5
2020,Better,4
2020,"I came back here to edit my previous review, the new release happen to work perfectly fine after some time. The account statement and every other thing is in perfect positions. Quick and Easy to use. I like the new fingerprint innovation, and the quick transfers and other quick options. Me First. 😊😊",5
2020,"My first Mobile stopped working after this New update ' this is so frustrating, first bank why?? I can't even make a transaction or check my account balance , what to do?",5
2020,So easy to work with,5
2020,Why my application is stopping,5
2020,Pls return to the old app. This absolute8 rubbish. Can't make transfer at all. This will make you loose customers!!!,1
2020,The app is no more opening on my phone over one week,5
2020,It is good app,5
2020,Ok,5
2020,First bank is truly the first when it comes to banking issues.,5
2020,"Since have done the updates, i was unable to open my app and it will only load as if it will open and all of a sudden it will say unfortunately this app has stop.",1
2020,"This is really annoying. What is all this?? Why did I even upgraded to the new app. I couldn't view my account. After I was asked to activate if I already had an account. Which I did.. It kept saying registration already completed. Yet, my account isn't showing. I couldn't access it.. Mtchew!!! This new app needs to be fixed asap...",1
2020,The older app is better. This one is useless,1
2020,So can I use the app without a bvn,3
2020,A very effective app,5
2020,It's not useful I can't make transfer to other Banks I don't understand you guy,1
2020,Good,5
2020,Make more sense now. Fast & reliable.,4
2020,This app this total rubbish very annoying app,1
2020,"In fact I rate this app 0000%,it so annoying, disappointment upon disappointment, please go back to the old app",1
2020,First bank truly the first in everything,5
2020,I do all my transactions effectively on this app due to prompt response each time i use it.,5
2020,Very very efficient,5
2020,Nonsense upgraded app,1
2020,"this is so poor, the login page didn't even load for me to login.",1
2020,Excellent,5
2020,those days poor,3
2020,"I'm being frustrated all the times. I can't log in,I'm always told ""unfortunately firstmobile app has stopped"". I wonder what that means. Pls rectify this anomaly quick.",1
2020,"Please just take us back to the previous version, I like the interface and it's more responsive and user-friendly. This update has a lot of issue biko!",2
2020,"When I first upgraded, this app was complete TRASH. Simply could not do Jack for days. My mobile banking transactions were in the chiller for days. I even uninstalled it. Searched and could not find my/(any) Old FIRSTMobile APK file. Reluctantly, I reinstalled to this app AGAIN, TODAY, Sat July 4, 2020. First was to change my mPIN. Then the MAGIC happened. Cool App. Back online and doing business as usual. Cool APP √ no complaints yet; though unable to SCREENSHOT as I was fond of doing",5
2020,I'm so mad at first bank right now,1
2020,"Very nice, but i can't save beneficary",5
2020,Is good,5
2020,It good,4
2020,"It's not responding,",1
2020,Cool,5
2020,Honrstly its been difficult transacting since i updated the app. First bank you need to fibd a lasting solution to this problem.,1
2020,Good,5
2020,"The updated version is much more user-friendly, yet not compromising security. Well done team First Bank... dependably dynamic",5
2020,"After I updated my app,I can't get into my firstmonie app again.it keeps saying ""unfortunately firstmoney has stopped.pls rectify this issue as soon as possible because it's affecting me alot",1
2020,Good app,3
2020,I can't confirm transactions after the last update.,1
2020,"This app is amazing, it help you transfer and receive money quickly 💯",4
2020,Make sense,5
2020,After updating the app I can't open it.,5
2020,After updating my app I couldn't log in to my account again. Tried to activate he said already activated. I regret updating my app.,2
2020,The old app was most effective. This is a huge shame. I can barely buy my airtime or make a transfer. Very sad.,1
2020,After updating the app it refuse to log in and I have a very important transaction to do today. Sincerely I am not happy with the new update,1
2020,This app a bit better but it has been decline salary aevance that i often get easily of the old app without any problem. Since the last deduction has been made i was unable to access another one again. First bank still need to work on this things fast.,1
2020,Excellent,5
2020,"After updating my firstmobile app, did few transactions for some days, right now it's telling me there's an error. I have been trying to login into my account with my pin code but Its not giving me access. I also tried using my fingerprint. Why the error? Why now? I really need answers.",2
2020,Excellent,5
2020,Dis particular version is superb,5
2020,"Please i cant login into my app after updating. Going to your bank is war this period. This is so unfair, updating should come with more efficient services.",1
2020,Very excellent,5
2020,The app is really good but one can't view his/her bvn number as other bank app does,5
2020,"This is not working at all I've been on it since afternoon it keep saying not responding and I need to transfer money urgently can you imagine the trauma. I uploaded it and it's not opening this is bad, First Bank should be leading not following ooo please do the needful",1
2020,Nice app,4
2020,I realy apriciate,5
2020,"The app interface looks great. However, after updating, all my other Bank stored beneficiaries were wiped. Now I have to begin looking for them. That's not very satisfactory.",4
2020,"What's going on, I can't do transfer or pay any bill, if I finish typing my transaction and when it's time for transaction pin, if I put my pin it'll take me back to previous page, and I need to pay some bills since 2 days now, please do something about this, thanks",3
2020,"Hi good day...i opened a Firstbank account via this app, I'm only asking how legit it is and hope i don't have to go to bank to complete procedure and will i be given ATM if i go to bank.",5
2020,Love it,5
2020,Good,4
2020,More experience,5
2020,Good,4
2020,I am really enjoying the app very reliable and fast,5
2020,Profit,5
2020,My First Bank mobile apps is not working please preview it for me,3
2020,Perfect,5
2020,Rubbish App. Can't see my transaction history. Only a useless graph.,1
2020,Why can't we see our transactions? I was able to see all the transactions happening with the old app. Please can it be worked on?,2
2020,Cool,3
2020,Runs Very smooth & easy banking on the go. Weldone First Bank Developers & IT.,5
2020,That is my lovely Bank.,5
2020,"Am highly disappointed with this new firstbank app. The old app is better than this new one. This is just a scrapped junkie. This new app needs quick upgrade ASAP, transactions history, menu, interface all wakie... The app design is not even eye catching. It's better to bring back the old app. Thanks",1
2020,OTP not responding,1
2020,After upgrading I can't open it. Keeps telling me firstmobile has stopped. What can I do?,3
2020,Nice,5
2020,This upgrade is so useless as it is not functional. Transfer cannot be made either to First Bank and other banks; First Bank has not been able to resolve the problem as at today. What is the usefulness of a banking app if transactions cannot be conducted? First Bank shouldn't have updated the old version which is one of the best App in the country.,1
2020,Lovely,5
2020,Can't use token,1
2020,"This is not what I expected from First Bank. Once on the dashboard or transaction history, one cannot refresh. Why?",2
2020,It a big flop. You should change it,1
2020,Great app,5
2020,Happy biqsrthday,2
2020,"Since the last update, it has been very horrible with the App. Is there any option of rolling back? I cannot make successful transaction out of my account anymore. Keeps bringing the error ""transfer not permitted"". I am so disappointed in this new App. Firstbank your App is now ""truly the worst""",1
2020,I can't seem to login since this new update,2
2020,Good,5
2020,"Can't download my statement of account from the app, only transaction history of 2 days back is shown. I hope the new update will include this important feature of downloading account statement in PDF format. So until then i give it 2 stars",2
2020,"I really love the app,gives me what i want",5
2020,Very interesting and so easy and passionate,5
2020,"Rubbish.... This new update spoilt everything, this app was running well before, now I have to book appointment with the app just to transfer money, fix this app or delete it from here. Nonsense",1
2020,Good,5
2020,"An error occurred all the time. I need to make a transfer. You guys, do something",1
2020,"Very easy to transfer, most people that say that it isn't good but to me it's the best",5
2020,Good deal,5
2020,Is not opening,1
2020,"Very poor app, i will remove my hard earned money from first bank",1
2020,Dis new update is very poor i cant even activate my old account,1
2020,"No regrets, just appropriate for my needs.",5
2020,"What's really going on? Have updated the to the latest but can't open the app at all for the past three days now given error message "" unfortunately, firstmobile has stopped"". Please can you guys help rectify this on time.",3
2020,"What kinda update is this?, the previous update was far better than this new one, I've been trynna transfer money for hours I couldn't get it done. It keeps loading and loading and going back to previous page. Please do something about it. You updated the app to this jagons and did not update an option for half star. This app don't even worth my one star, if there's a half star that was what I would have rated this dull bug jagons app update you guys did.",1
2020,Good,5
2020,Funny experience. I can't log in again after registration. This update seems to have a lot of bugs.,1
2020,This app is really an amazing app kudos to first bank....many things i need is in this app...,5
2020,Not working efficiently on my tablet,4
2020,The best,5
2020,It isn't opening on my phone....whenever I click to open it pops up message unfortunately first bank has stopped working...,1
2020,Good app,5
2020,"No one should download this app. This is the most useless app developed by a bank. I can't make any transfer and for the 3 times i attempted to, i was debited of 53.76 naira. If you are wise, do not download this app. Am considering closing my account with you already. For the past few months, it have been from one frustration to another. Useless bank!",1
2020,Execllent,5
2020,Great,5
2020,The app is just beautiful that all,1
2020,"Have register on the mobile app then i logout,but now am trying to login but is taken me back to the registration level please how can i login",1
2020,"I'm still particularly with command processing speed, the previous update was better, this current update is hell slow, pls I beg una, work on it, it's kind of frustrating. Biko🙏",1
2020,Wonderful app,5
2020,Its a good app,5
2020,😂😂😂I was updating the app not untill I saw all the reviews about the update that was made so far....abeg continue using the previous version ooo,1
2020,Please i can't use this app,1
2020,Bad,1
2020,Good and secured,5
2020,"Ever since I updated my app it has not been opening. Always with error message ""Unfortunately your app has stopped working "" on the screen while it shuts down. How do I download the old version please.",1
2020,Not everybody is interested in having a debit card on his account. Kindly allow other means of registration such as Internet banking profile mode or using account details. Thanks. 08/04/2016. I wish there is a rating lower than zero. I will only use this app if there are other ways of registering without debit card. I don't need or want your debit card. You guys have refused to improve or work on your customer's feedbacks. 02/07/2020.,1
2020,Gosh! This update is the worst ever! I just couldn't believe my eyes.. It's like we're are porting back to the 19th century.. Hope I didn't teleport. 🤔 .. Now am regretting making the update move.. I would have just stayed with the initial update.. Doesn't even deserve 1-star. I would have rated this minus 5 star..,1
2020,"This is one of those examples of ""from frying pan to fire"" Often pumping out error messages. Not flexible enough to carry out transaction in peace. Kindly fix these errors or bring back the old version.",1
2020,Is good,5
2020,Very very good app,5
2020,Always great,3
2020,Bad,1
2020,Srong and faster,5
2020,Why can't someone receive alart on this app?,2
2020,I prefer the old version than this new model.,1
2020,"This app is the worst app i have seen. It looks more fanciful and has more features than the older one but cannot perform simply functions. I cant check my account history, couldn't even transfer, it keeps showing me error. First bank management should either improve on its userbility or revert to the old one.",1
2020,"The previous version works, but the latest version is not working at all..... Please do something ASAP.",1
2020,Can't screen shot,5
2020,"Great app, fast and reliable",5
2020,"I wish I read the reviews before updating, i can't even access my account on the updated app. Please can we go back to the old app?",1
2020,Easy to use,5
2020,Excellent app,5
2020,Worst fisrt bank app ever you cant even save a transaction receipt biko you guys should give us back our old version... I swear if i had checked the reviews i wouldn't have updated it,1
2020,Perfectly,5
2020,It is flexible and regularly upgraded to meet customers demands.,5
2020,You must have ATM to use it! I never knew that having an ATM is a must! When are you guys going to understand that not everyone wants or use ATM?,1
2020,"I used to be very proud of firstmobile app before now but, this last update is just very poor, since when I uploaded the app I have not been able to even login to my account talk more of performing any transaction. Please, the developer should do something as quick as possible because, I am getting tired of the whole thing already and the way it's right now, I can't rate more than 1 star which is even too much. Thanks",1
2020,"Nonsense i cant unlock my device, when i do it refuse to accept my card. Except another person's card",1
2020,Very good.,4
2020,"Its a very useless app. So difficult to operate, so user unfreindly. Even the previous was far more better than this. Such a non sense, waste of data and time!!!",1
2020,Nice,4
2020,The previous app is better please...joke apart.,1
2020,"After my last review, it was totally worked on. Nice development 😍 but I wouldn't give you 5 stars 🌟rating. No one is perfect. First bank customer service is not perfect 😏 transactions are sometimes delayed. 😟",4
2020,"Don't like the new UI design. It's cumbersome. This is not a ""fintech"". My parents can't even use it.",1
2020,Perfectly,5
2020,"Was about to update to the latest version before seeing the reviews and complaints. Not updating until the issues are rectified, the version I'm using now is a stable one, won't sacrifice peace of mind for ""new"". P.S that graph is a solid No, bad idea.",4
2020,Not too great using this app. The interface great. every description jotted here is prevalent in the app but it makes the users ease of use very difficult ..no symmetry . The older version is quite stable and reliable. Pls do something about this.,2
2020,This updated version is not working atall.It always shows 'unfortunately first mobile has stop'.pls management should look into it quickly.Its not encouraging.,1
2020,"Very poor, uneasy and scattered information",1
2020,Am short of words....frustrated.☹,1
2020,"I love the app alot. It's exactly the way I want it. The only time I can't generate a receipt is when the weather is bad. I need you people to upgrade on the saved beneficiary. If I don't want a particular account, I should be able to tap and delete instead of deleting all. Thanks for the latest update. I love my bank. I love first bank.",5
2020,Perfectly ok,5
2020,Very useless app from thr pit of hell. Stupid app from firstbank. As big as you guys are you people cant not hire a good developer to design a simple functional app. User's interface zero. Functionality zero. Transfer zero Buy airtime... Successful after many failures. Stupid app,5
2020,So nice,5
2020,"I have facing serious issue about the app , I cant even log on at all, just saying devise can not fund, am just tired and I was trying to download new one or update none of it I can do.",1
2020,3 Tytherington 5 1?,1
2020,Awesome,5
2020,This app is giving me a lot of stress after updating it,3
2020,"This app used to simplefy transfer, but now the developers have distorted it and made it in- efficient that one cannot transfer to an acct.no that's not in his phone book. There by rendering the app now useless to some extent. Revert it to former status and see how it will be rated overwhelmingly.",5
2020,I can seem to transfer with this new app. It keeps failing. How can i uninstall this update?,1
2020,If I update una go remove stamp fee? Way I dey think say una be better people,1
2020,"The app seems ok, but after the update i can no longer get the summary or statement of transaction.",3
2020,Good app,5
2020,"This app is frustrating me oooo..... since I updated to it I haven't been able to open the app. Please, how can I get the previous version amd uninstal this? how can one have money ou can have access to nau? not even in this pandemic, really sad and frustrating, very poor app I must say. Things should get better not worse please FBN.",1
2020,"IT IS BEAUTIFUL BUT NO TRANSACTION HISTORY AVAILABLE ANYMORE OR SAVED BANK ACCOUNTS ANYMORE, SINCERELY FORMER WAS BETTER PLEASE IMPROVE PLEASE , HAVENT BEEN ABLE TO MAKE TRANSFERS SINCE TWO DAYS NOW.",1
2020,"This is absolute nonsense. I after updating the App, I can't even open it. First Bank, is this a joke or what? Please, fix this problem now!😳",1
2020,It dosnt work fine,3
2020,"Since this update, the application does not work on my phone anymore. Now i am stuck, because i am outside the country, and i rely on first mobile to carry out my transaction, which i cant do now until i come back. What a big disappointed.",1
2020,Great improvement but I want more features,4
2020,There is no need for upgrade. The upgrade is trash!!,1
2020,"Simply, the best!!!",5
2020,Good,5
2020,Rational,3
2020,I don't like this update. Reason because I can't check my transaction history unlike the old one . Pls do something,1
2020,"Good App, easy to use",5
2020,Cute,5
2020,"This new upgrade of the app is giving issues, i cant transfer what kind of thing is this? Pls you ppl should not frustrate us oh...... U should work on your app as fast as possible, pls dont turn us to liers .",1
2020,Very good,4
2020,It's awesome using the app,4
2020,It's good,4
2020,Totally useless,1
2020,I can't make transfer with this newly updated App,1
2020,"Wonderful UI, Smooth INTERFACE",4
2020,Good,5
2020,Quite cool.,4
2020,Good,5
2020,I cannot even log in to my account except internet banking which is frustrating and callous of whosoever is in charge of ICT at the head office period.,1
2020,"Who is the developer of this app self who paid you to spoil this app did you smoke weed when updating this app u just make everything worst this app was the best app in Nigeria before but now u went to do rubbish itk no dey pay oga carry the app go back to the old version oooo because of u I lost n19,800 my subscription money up till now the money is no where to be found I wish I can just give u hot slap for this nonsense update.",1
2020,I couldn't even sign in,1
2020,Terrible update!,1
2020,My bank,4
2020,Great app,5
2020,Well for am proud to use First Mobile,5
2020,Its been good so far.,5
2020,Very good,5
2020,"What's this, the older version is way more useful than this.",1
2020,"Can we revert this update please, the User experience is not great, cannot consider this an improvement to the previous version. I regret updating the app 😡😡",1
2020,Goid,5
2020,The best bank,5
2020,Excellent,5
2020,Great,4
2020,Best mobile banking app in Nigeria,5
2020,Better than before. Well done developers.,4
2020,This updated version doesn't give you details of of your inflow as to when how much comes to your account and vice versa,2
2020,This new update is the worst!,1
2020,"Should've read reviews by other users prior to migrating to this version, thereby sparing myself the harrowing experience of the last few hours. Doesn't work for me, needs to be fixed ASAP",2
2020,"This app is absolutely the worst app for a financial institution as First Bank, if I had checked people's review I wouldn't have updated my App from the old version. My App is now useless can't transfer fund. All I keeping seeing is transaction error..I advice the old version should be reinstated.. Nothing good ever comes out from the Nigeria system...What a shame #smh#",1
2020,"The updated version has a lot of issues. For example, it keeps requesting for Token for small transactions.",2
2020,"This update is very annoying and it even worse as it updated, the previous one is far better than this.. I can hardly send money with ease, this is a total let off and all.... Nawa oooo from good to worse, takes ages before it even loads.",1
2020,Perfect,5
2020,A lot of network problem issue,3
2020,This is very good plain for the business person and secure your properties,5
2020,I'm unable to log in anymore. It just tells me my phone has already been registered 😑 I'm stuck on the first page,1
2020,Good,3
2020,Fear,5
2020,I'm already an existing user. After I updated my Firstbank mobile app I can't find where to type my five digit pin.,1
2020,I cant register with my visa prepaid card,1
2020,"After I updated my app, I could no longer log in. It keeps writing out UNFORTUNATELY, FIRST MOBILE HAS STOPPED. Of what use is the update?",1
2020,User friendly,5
2020,It took you guys long enough but the key is that you guys have rectified the initial defects on this update. For that I'm giving you guys a 5 star coupled with the fact that i love this new interface,5
2020,"Firstbank, you need to do more on account statement retrieval. Kindly enable us generate statement of account via email as obtained in the other banks application. Thank you.",2
2020,"Great App, this is one that got the right stuff to do banking with ease.",5
2020,"The app looks more beautiful but it is still difficult to save beneficiaries. When correct answers are given to the secret questions such as questions on gender, the platform still rejects the answers and doesn't save the beneficiary account number. The process should be made simpler like other banks.",3
2020,"Was this App even tested before its release to the public??? Its slow in all its ramification and what pissed me off, loading the mini statement could not load and no way to even cancel as it was in the previous App. PLEASE GIVE US THE OLD APP BACK! while you work to perfect this update. Thank you in advance.",1
2020,Very nice,5
2020,D transfer is not working well,4
2020,I see no reason for the addition of barchart while removing the important feature in any banking app - TRANSACTION HISTORY. Kindly restore the transaction history and ability to view/download transaction history. There is no way to check the amount of inflow and outflow which is very useful to business entities and other users. EDITED Thanks for the restoration of transaction history. The app is now superb but still remove the barchart as it serves no purpose other than clogging the interface,4
2020,Works pretty well,5
2020,It very nice app,5
2020,Please return this App to the older version. I couldn't search for older statement of transactions.,1
2020,Truly the first 📱,5
2020,"With utmost dismay, I regretted updating this app. God please forgive me.I will never update any bank anymore. First bank you messed up big time. I keep wasting my data reinstalling the app. It still won't open. PLEASE do something asap.",1
2020,"Zero star for this update, I cant even log into the app any more, tells me ""divice already activated"" without a way to login. No login interface.",1
2020,"Horrible and annoying experience. Absolutely useless, needless and woeful update. Can't even perform any transaction without the so called updated app not malfunctioning. Had to resort back to using ussd code and ATM. First bank really need some serious spanking. What a catastrophe!",1
2020,Very poor app. It is difficult to do transactions with this new app.,1
2020,One of the best so far. Keep it up and ensure review of daily limits for consistent users,4
2020,Really efficient!,5
2020,It has been a pleasurable experience!,5
2020,The App is good in terms of operation and functionality but it has frequent network challenge.,3
2020,"Excellent, I love this new Update...thanks to firstbank team.",5
2020,"Comfort really great, great work guys",5
2020,Very easy by follow the rule,3
2020,Good,5
2020,Great experience,5
2020,You need to fire everyone that worked on this UI and shoot them in their foot afterwards. The UX is terrible. The menu goes into my phone header bar. I use a galaxy s10+. Whatever happened to giving a reasonable top margin ? this sucks! The previous version was the best. You could have easily continued with that layout.,1
2020,Because is not understandable,1
2020,The graphic designers must be paid hugely.... What a new version and friendly one at it!!!,5
2020,Good,5
2020,Good,4
2020,wonderful and exciting experience.,5
2020,"The name first speaks so much about ur bank, Still the best as far as I'm concerned, It easy Secured Fast.",5
2020,Unable to login after the first login when I've activated my device already.... This app is suck ...,1
2020,"Dear Firstbank, kindly bring back the old mobile application, this one no follow at all.",1
2020,"I cant find the space to login. I have activated the account, and when i went off, i saw tge terms ""open ccouny"", "" register"" and ""activate account"". My account is already activated, been trying all the means to login abd nothing is working. Please firstbank should work on this app",1
2020,"I cannot believe this. I couldn't make any transfer to my account, and the app couldn't load customers list from other banks, and it takes forever to load while failing most times, and when it does load, I couldn't make transfer, fingerprint didn't function, and pin code keeps telling me to try again later. FirstMobile supposed to be one of the greatest app. But this disappointment is frustrating.",1
2020,Excellent,5
2020,Great and fast,5
2020,The updated version is superb!,5
2020,Its the worst app i have ever seen. Pls how can i deupgrade this app.,1
2020,"I think first bank management should look into how to generate statement of account for months. Other bank like Providus bank,you can generate / download last year statement. Thanks",1
2020,"So excited about this updated version of FirstMobile, furthermore, thanks for providing space for beneficiary management, all transactions now in one space, amaaazing!!!!!",5
2020,Very fantastic,5
2020,"Good Job First Bank, Beautifu App, good interface, Easy to use but receipt interface is not applicable and also to share and print.. kindly include this to enable smooth sharing and printing of transactions with our beloved ones and customers. Kudoz",5
2020,Nice,5
2020,Nice,5
2020,"Who ever that came up with this idea of a new version app, he/she needs to be fired from work. The person is a big joke. I can't even make a simple transfer. The new version is not working and is not worth it. Please can firstbank go back to the old version. Because, I haven't had any problem with the App before.",1
2020,"Why this updated app doesn't make screenshot, we need it to make screenshot of app please.",1
2020,Which one is unfortunately first mobile has stopped since I updated.,1
2020,The bug in this app is just annoying... I can't send money at all,1
2020,Transfer,5
2020,I'm using the app fine Thanks to First Bank,5
2020,I regret downloading this app. I have been trying to perform a transaction for over an hour now. The app keeps on misbehaving and telling error please try again. The worst is that I did a transfer and they sent out my money twice to the beneficiary. I hate this app and because of this app the love I once had for first bank has died completely. Rubbish app,1
2020,Satisfactory,5
2020,Why this update?...even if any update is gonna be done..should be an improvement..this app is so slow compared to the old version...please do something about it...,1
2020,It nice and simple to use...,5
2020,Reliable 💜💜💜,5
2020,An excellent app,5
2020,Firstmobile is fast thanks,5
2020,"It's cool, but you need to fix some parts.",3
2020,Waw,5
2020,Great,5
2020,Very poor,1
2020,I just update the app and it doesn't open again. How can you call this an update?,1
2020,Okay,5
2020,Excellent,5
2020,Very good experience. Very convenient and safe 👍,5
2020,"This app is wonderful..... Instant transfer, airtime and Bill payment. I love it but why can't i reset my secret questions?",5
2020,Good app,5
2020,Very ok,1
2020,"I regret updating to this version, please is there a way to go back to the old version. The time out is too fast, transaction history too small, why not make it endless like other banks app.",1
2020,"I dont like dis new app, ever since dat i updated its i have not bin abel to tranfer and work with its , pls change its or work on its",1
2020,Smooth as butter,5
2020,Good,4
2020,This update is faulty. First bank pls contact your IT crew ASAP. Its not working. Everyone pls do not update your app.,1
2020,The app won't close on the back button. Just stay there looking at you until you press the home key. Don't like this. Do something about this update,2
2020,Nice,5
2020,Good,5
2020,I can't screenshot my acct balance or transactions while on d app,2
2020,nice app,5
2020,Not helpful,1
2020,"Everything is wrong with this new update, unable to use my token, I hate the homepage with the unnecessary and irrelevant chart. Long process to transfer not that like the old quick one. Pls how do I get back the old version???",1
2020,Your taking away the mini statement out of this app is very bad. One can no longer see the details of transactions done as before. May be you do this so that all those unwarranted charges will no longer be detected earlier as sms alert are no loger sent on those charges on my account anymore,2
2020,Good,3
2020,Doesn't work for me. Since the last upgrade I have not been able to make a single successful transfer with the app. There is always one error message or another. The only way I can make a transfer online is to use the internet banking platform. If there was a rollback option I would have rolled back to the previous version.,1
2020,This application is not as easy and effective as the previous one.,1
2020,"I have not been able to open the app,since i updated it. What is going on?",1
2020,Very good,5
2020,"Yan bura uba, muna murna saboda kun bamu damar Screenshot sai gashi kuma kun sake hanawa. Banzaye kawai.",1
2020,This app developer is not giving me chances to check my online statements of account from any month in which you want to. This make this app very useless. I expect a quick review to return the app back to the way it was working before. The older version was the best this update is bad. Do something to deserve five star's.,1
2020,"Anytime i try to register on this app, they always say i have used more than 10 devices, i don't understand",2
2020,Good,5
2020,What really bombs me out is the fact that i can't see my bvn in the app,1
2020,Nice,5
2020,Very poor service,1
2020,Not too good,3
2020,They are trying but try to disconnect other bank account that look the same with first bank such as stealing and stanbic,4
2020,Very friendly app.,5
2020,I cannot make transfers with this new app and the response time is too slow.I made a mistake by updating this app. The older version is far better,1
2020,Good,5
2020,Nice,5
2020,"It's nice and good very easy than former app,.. but it's doesn't give past statement of account 2months back unlike the other app",4
2020,It crashes and logs u out automatically,2
2020,"IT. IS THE FIRST,THE BEST APP SO FAR",5
2020,Nice,5
2020,Can't download first mobile app on my phone.,5
2020,Can't see last month transaction and i can not retrive reciept on like GTB mobile app that i can view last year transaction with just a click and also view my last year reciept .,1
2020,I can't open the app in my device - Samsung Galaxy Tab E,1
2020,Cool app but the network sucks sometimes. Try and add more loan agency there.,4
2020,Excellent,5
2020,Very terrible,1
2020,"Difficult to operate and returned transfer limit to default, old app is far more better than this",1
2020,Cool overall feel and appearance. Main issue is that app isn't synchronized with hard Token. This needs to be fixed as transactions are currently limited to PIN only. Move the inflow-outflow graph and assign it to a drop-down menu as it makes the user interface unnecessarily cluttered. Fix the Token Issue.....,2
2020,Best app so far...,5
2020,"This app is great and easy to use. I so much love the new UI, thumbs up! However, there is a clause. The ""remark/narration"" section for transactions needs to be revisited. Why? Because you cannot add special characters, like comma, full stop, space and others to your remarks. So, your narration forms a single word, since you cannot space between words. Please, kindly look into and fix this.",5
2020,Perfect,5
2020,Excellent,5
2020,Excellent,5
2020,Superb,4
2020,"This app is very slow and bad, i really regret update the app... So annoying",1
2020,"If I register, it will respond already registered, if I activate, it will respond device activated before. So no interface to login. this update is useless and useless and useless. Am stuck at the interface",1
2020,I use a Samsung tablet and is said not to be optimized for the first mobile app activation. Yet I have been using the older app. Can't make transfer now. How frustrating!,1
2020,Awesome update all round. Fast logins. Biometric authentication is functional again.,5
2020,Very fraustrating app. Am finding it very difficult to make transfers. Old version was more user friendly.,1
2020,Please add application of atm card from the bank app and pick in the nearest branch on notification from the specified branch the customer filled in the form filled from the app,4
2020,So far so reliable,5
2020,"This new update is very bad, I wouldn't have updated it now I can't login to my app, and it's so annoying how I can't do any transaction this night",1
2020,"I can't access my account on the app again, it keeps on telling me my device is already activated yet I can't log in",1
2020,I don't like this particular update app at all,1
2020,"Can I operate 2 First Bank accounts on the App? If yes, pls explain how.",4
2020,Good,5
2020,This is the only banking app that has given me issues It keeps telling me no register mobile user found whenever i want to activate my account on the mobile bank,1
2020,The pop up of location not necessary . It shows each time one open the app. Pls do something.,4
2020,Its a nice app,5
2020,"Pls I don't know what is wrong with the new version, since the new version I have not been able to access the app ,its not responding at all. Please you people should do something fast to resolve this problem. I need to make transfer",1
2020,Great,5
2020,"Boy, i love this app, i like the user interface and the way it operates, it makes it so easy to transact. Well done",5
2020,Good,4
2020,Lovely,5
2020,Can't login with a new device,1
2020,I can't see the last 10 transactions that makes it possible to know when a transaction has been made especially when there is no credit or debit alert.,1
2020,"Thank you for the new easy to use app. I have some suggestions to make for that next update. Please include: 1. functional history, where we can have access to our banking transactions based on date and month 2. To be able to request our bank statement 3. Full access to our inflow and outflow statistics showing transaction on monthly based and also based on request.",3
2020,Saves me stress of going to the bank and meeting some hash workers. Quick and easy transfer plus airtime topup and transfer. It reverses any money that didn't get to whom u are transferring to. Most especially its very secure..I love and enjoy every bit of it.,5
2020,"After the update, I cannot go beyond verification stage. It returns this ""The device is already activated"". And no login page is displayed. I have not been able to access the app. Please assist or revert To the older version. Thanks",1
2020,I've been enjoying it b4 d recently updated... Can't do transactions neither bills.. It returnin bak to d previous page which I had to start again and still same,1
2020,"Not gon lie. This new app is ugly AF. The new UI is ugly AF, terrible font type and no ease of access at all. I wish I never upgraded the app.",1
2020,Excellent,5
2020,Cute,5
2020,"Find it hard to add beneficary, it keeps on writing special charater are not allowed.",2
2020,Why can't I store account numbers in my mobile app just like other bank apps? Everytime the option to save a beneficiary pops up I would be required to answer a silly question such as my dob and yet they would tell me the answer is incorrect . Please do something about this . Improve on it.,1
2020,Very nice,4
2020,More convnient way to bank and very easy way to monitor your bank transaction,4
2020,"I can't even activate my device I don't really know the type of update that was done,very annoying",2
2020,"The app used be way better, now the screen changes as soon as you want to enter your pin. Even worse it now demands for a token that never comes!!! I'd have to do one transaction 7 times and within like 2 days. Please fix this. I don't need the token! It never comes.",1
2020,Great,5
2020,"After i did the last upgrade, Ive not been able to use this app to do any transaction (send money, pay bills or even recharge), after adding my transfer pin im always directed to put a token digits, of which im not sent any token digts. Been using *894# ever since. Please try and fix this",3
2020,Such a nice app,5
2020,Love it easier and faster,5
2020,Excerlent,5
2020,"Since this new app does not enjoy customers acceptance, the only option is to revert to the older version which we are all conversant with please.",1
2020,Am trying to login and it has been showing error... Please I prefer the old one.,1
2020,"Hi first bank,i was debited at a branch ATM,,is been 48 hours nd am yet to see the return of my money..please do somthing about it.am in urgent need of my.money.",2
2020,Cant generate bank statement with the app,1
2020,I am unable to use my token for transfer on updated this app . customer care kindly fix be it up as soon as possible.,3
2020,Awesome and Slick,5
2020,It is beautiful and just timely.,5
2020,😎,5
2020,I don't know why you people had to change the whole app. The old one was very efficient with very little bugs. This new one is an absolute disgrace. You guys can't hire actual experienced programmers to do a good job or what? Please fix up.,1
2020,Perfect.,4
2020,Very fantastic,5
2020,"Old one is much better, convenient and easy",1
2020,This upgrade is annoying. I can't even login. Keeps saying error. I am tired of this. I enjoyed the previous app. Why did I even upgrade for God's sake. I will delete this app and first bank account if something isn't done pretty fast. Give us the old app.,1
2020,Wonderful experience,5
2020,"Please just downgrade this app to the previous one...the sad part is that you cannot check transactional history, you cannot set date I had to go to bank just to get statement...this app is messed up and annoying, kindly downgrade it back to the previous one",1
2020,You should have just left the app the way it was before. I don't even know what in God's name that made me update my app. Now I can't do anything at all. I'm highly disappointed to say the least.,1
2020,I am afraid to update with all the reviews i have read,3
2020,Good app but there's need for improvement on better services.,4
2020,Good service ki,1
2020,"To all nigerian. Pls, run way from frist bank. Because very very bad bank",2
2020,Ok,5
2020,Nice and easy to use banking,5
2020,"Please i've been unable to use my bank app ..this is the message i get on my screen whenever i try to open the app "" an error as occured please try again later"" for the past 3days i need help please",1
2020,This update is very frustrating i can't make a transfer since this update. Pls you people should do something or bring back the old one.,1
2020,"@firstbank train your IT team on ""canary deployment"", we can't be having such issues in this era.",1
2020,Am not able to login transaction pin,1
2020,Good,5
2020,It keeps duplicating my transactions,1
2020,"The new update is difficult, I can't even access my account on it",1
2020,"Very frustrating, i have not been able to make a transfer after the update",1
2020,"This update is just backward slide. Ever soince j updated it, the message is ""app has stop working unfortunately"". Cant even gain access. Its scrap",1
2020,Love the old App than this new one,2
2020,It's amazing,5
2020,The update was ill conceived. I am finding very difficult to do transfer. Please revert to the app,1
2020,This new version is frustrating. It is supposed to be a better version. It is not making mobile banking easier vin any way... Please bring back the last version,1
2020,"Please first bank people, don't fellow corona virus add to our problems",2
2020,"Useless update, you upgrade something to make it better not worse",1
2020,This is rubbish well I blame my self for not reading d reviews of d latest update before update my app this is total nonsense,1
2020,"I can't log into my first bank app. The app keeps telling me to activate my account which i have done. But still, i can't log in",1
2020,The worst update ever... It doesn't make a single sense. Please bring back the old version.,1
2020,"I like the new upgrade, is cool.",4
2020,Great app. Kudos FBN,5
2020,I don't understand...was the idea to make things more difficult for your customers?? How can you come up with something that's just extremely difficult to use. I feel frustrated anytime I want to use the new app...Nothing works.,1
2020,This update has problem of closing down while using. The app stops responding most of the time.,2
2020,Actually this update is dangerous because since I upgraded my app i can't transfer to other banks because it shows one have to select from beneficiary,2
2020,It's totally rubbish I can't make transfer since the new update I'm disappointed please the first one is better No star for you guys,1
2020,"Very poor, i cannot make any transfer.",1
2020,Rubbish app,5
2020,Can't open this app on my phone after upgrading the app,1
2020,There's no option to gerate and download bank statement. The latest version doesn't work with fbn soft token.,2
2020,This upgraded app sucks. The earlier version was cool. This one is unusable. Since last week I have not been able to do any transaction.,1
2020,Very very bad application,5
2020,Exellent,4
2020,Unable to transfer money with this update. Trying to input ones pin takes one back to the previous page. FirstBank please give us back the former app or better upgrade this to a friendly app. Thank you. ------------------------------------------------------------------- Still cannot do any transfer. Do something fast.,1
2020,"This app does not worth it, since morning I've been trying to download it . Its just a hazel!",1
2020,"Please your app keeps taking me back to select beneficiary each time I want to transfer money. after selecting beneficiary, typing in amount, as soon as I try to type my pin, it takes me back to the select beneficiary screen. This is really unpleasant actually. I see no reason for the update Infact. The old app had no such issues.",1
2020,Mangificent,5
2020,Beast Banking apps,5
2020,Perfectly Ok.,5
2020,Terrible,1
2020,"I used to log-on to my FirstMobile app successfully, but cannot do so now as every attempt to even open the app never succeeded up to this moment I'm writing. My phone is ZTE Model Z970, Android version 4.4.4. Is there anything I'm not doing correctly or what is the matter ? I need help to continue using my app. Thank you.",4
2020,I can't access it ...the old version is far better. you guys should fix this immediately,1
2020,"This app is horrible. I can't make transfer. It keeps taking me to the beginning,a little frustrating. I have written a mail concerning this, walked into the bank and complained to customer service,she true what she could but to no avail #bringbacktheoldapp. Thank you",1
2020,"I cant link my two accounts with this app! It only works with a single account unlike the old one that had all my first bank accounts, too bad!",1
2020,Very frustrating and disgusting the upgrade of this FirstMobile App. I have to step aside,1
2020,Love it! Makes transfers easier.,5
2020,To me I prefer the older version cos there are some important features like transaction history which are not there and were now replaced with barcharts I mean so unbelievable...,3
2020,User friendly and perfect 👌,5
2020,"Very useless app ever, whenever you try to enter transaction pin everything will just disapear and ask you to download receipts or share receipt without enter pin to complete transaction.",5
2020,It good,3
2020,Very poor. Not working properly.,1
2020,"Bring the old app back please , if this new one cant work right .. So annoying ..",1
2020,The new upgrade is totally rubbish and shouldn''t have been this time,1
2020,Cool,5
2020,"The hell is this update for exactly? Aesthetics or user friendly and responsive, which exactly does your priority lies with? For the past 4 days, I seemingly can't make a possible transfer and it's getting really frustrating. You guys should fix this ASAP I beg you.",1
2020,Very terrible; I can't login,1
2020,"What kind of stupid first mobile app is this?. I have been using this app before with a lot of stress on my phone now it cannot open again, and other banks app am using is working perfectly.",1
2020,"Since the update,app doesnt function properly anymore.",1
2020,Worse app since last update. Details of transactions is not show. Only some stupid bar chat! Pls revert to former app before last update.,1
2020,"This app is very frustrating! Transfer from this app has been very disappointing. I have two accounts, anytime I try to transfer, the app kept selecting one if the accounts meanwhile, I wish to transfer from the second account. Please take the necessary action or you restore back the previous app.",1
2020,"Poor app, could not do transfer successfully with this app. Each time I fill the transfer page to make a transfer and as soon as I insert my PIN it takes me back to the beginning again, this is horrendous.",1
2020,This is the absolute worst experience. Leaving the customer frustrated with no way to query their account. PLEASE REVERT TO THE OLD VERSION. A non interactive dashboard... That's what you have reduced the app too.,1
2020,First mobile app is helpful bt since yesterday I'm unable to make a transfer,5
2020,"Gentlemen, this is terrible. I have been using your App for the past 6years and it has never been this bad like ever. You guys need to urgently do something about this unusuable update. Totally unacceptable!",1
2020,I can't transfer up to 1 million naira it frustrating me seriously,1
2020,Seamless So smooth and very easy... Thumbs up FBN,5
2020,Yaki,1
2020,"It's really useless, I've not been able to make transfer because it ask for token which I don't receive at all.",1
2020,So wonderful,5
2020,Good,5
2020,"This is so out of it, cant transfer, I get taken back to token or something. .. What were you guys thinking for bringing this junk 6o the market.. So frustrating",1
2020,Nice,4
2020,Very useless upgrade.... total rubbish!!!,1
2020,Best app. It only hard for illiterate to use the only thing needed to be added is a little graphic design on the home screen,5
2020,What is going on what is app i just wamt to make use of my app to make transfer i find out that i cant anymore and they start asking me for stpuid question in this hard time how will i take care of my bills now that i cant access my accout again i dont really understand why anything that have to do with nigerians is always wrong,1
2020,Very good for transfar,5
2020,So fast and exciting,5
2020,Very best,2
2020,Pls guys dont even try to download it..this is the very worse app i have ever seen..logging and it will tell you to make 2 otp transactions before you can and even if you do you cant put in pin for transactions..very annoying,1
2020,This app used to be nice but the updated version of it keeps crashing on my Samsung note 3,1
2020,Nice,5
2020,Great!!,5
2020,I can't transfer and my transfer pin cannot be inputed .. Even the OTP can not be generated again. l called customer service care and nobody was able to pick my calls.. This is really annoying.,1
2020,Perfect,4
2020,Best asfair am concerned,5
2020,"This app is not working, please revert to the old version",1
2020,good app,5
2020,"Your app has been wonderful until the last update this month of June 2020. I have not been able to open the app since the update. Every time I try to open it, it will tell me FirstMobile has failed. I think you guys should look into the update",2
2020,I had this app working 100% not till l updated the app two days ago and since then l couldnt even open it not to talk of other use:::l really regreted tapping the upgrade touch on my phone:::l had to uninstored and download again but same issue::::l would have given 5stars for these but that will have to wait till l see it working again,2
2020,"Since this new update, I can't make a transfer with my first token. Please if there is anyway you guys can bring back the old version of this app, I will appreciate. Even first bank is unable to solve this for me because your client service said they can't find any fault on the system. Please this new version doesn't make any sense. It's slow, difficult and doesn't work with my online token app. 😭",1
2020,"I regret updating this app,since I did the update have not been able to doing anything except quick transfer,other services has been frustrating,I can't do proper transfer except to saved beneficiary ,I can't pay bills,I can't buy airtime etc,",1
2020,See i dnt no what to say about this app pls u people should do something about it. This app is not working. I can transfer money since 4 days now this app has disapoint me y this time. Pls something have to don Have send several mail keep on telling me one thing pls u people have to do something for God sake,1
2020,Very bad App. I can't even see my account balance,1
2020,One should be able to get their bank statement from this app,3
2020,Someone can not transfer again after this upgrade,1
2020,This new interface looks awful. It's slow. No one I know likes it. The graph looks weird. Just give us back the old clean look abeg.,2
2020,Very poor service since the 16th. I can't even use my token to make transfers. You Guys need to up your game. Stop behaving like old school cos you are old and have lots of old people as customers. Move with the trend. To reach you guys on phone and via social media is almost impossible. My almost 20 years relationship with you is close to termination point,2
2020,"Horrible app, i cant do any transaction",1
2020,Thanks for this app,5
2020,I love it,5
2020,"This app is not working . At the point of inserting your transaction pin,the whole thing goes off. Please update the app appropriately . Thanks .",3
2020,"I really love this app! Beautiful interface, easy transactions.",5
2020,"Very useful mobile banking app that make it easy to Carry out lots of transaction on line. I love it!!! Unrival in Nigeria online banking app, Truly the first!",5
2020,Sweet 😋 Reliable and Fast,5
2020,"The new update won't let me use token when trying to send money, fix it please",4
2020,😡the stupid upgrade doesn't work,1
2020,"This app is frustrating, since updated to the latest version I couldn't do my online transaction above 500k once even when paste my token it decline with processing error , not comfortable with me at all.",2
2020,"It has been so frustrating using your new platform. I could only buy airtime and check balance. Transferring fun hasn't been possible. Once I get to the point of entering the transaction pins, it skips to another page. This is too bad. Kindly see to this as soon as possible. Thanks.",1
2020,Create an option to fund Google wallet for online shopping.,1
2020,"Like what the hell were you guys thinking while updating this app. It's so frustrating! I can't make transfers because every time an OPT is sent to me and I try minimizing the app to get the code, it starts afresh all over again! Leaving me with multiple OPT but no way to transfer! This app sucks! Please bring back the old version it's way easy and stress-free 😠😠",1
2020,"The upgrade is nice, evergthing is working perfectly fine...... But I think you should add option to view bvn on the app for easy access to our bvn just like other banks like Zenith did.",4
2020,Minimal delivery,2
2020,"This new UX is total rubbish, transferring funds feels like WAR, the UI is fancy but then it doesn't make life easier, it's loaded with unnecessary features and I have to click the biometrics feature to use it? Come on",1
2020,This is really great and wonderful app,5
2020,"Normally you could select an account and the last 10 transactions would show. now all i see is a graph that is meaningless to me. sometimes we use the app to confirm a transaction eg failed POS did not go through, that ease is no longer there. more buttons to select to do fund transfer. the app font is smaller so people will sight issues like me have to squint. The new app has too ma y bells and whistles that don't make my mobile banking experince better. 50% of customers have sight issues",1
2020,Good,1
2020,Please how can i revert back to the old version . Can't even use my hard token .cause it seams the old version was better,1
2020,"Hello @firstbank, this new update is a DISASTER, almost everything gives problem. Kindly work on fix. Thanks.",1
2020,Worst app ever.Keeps crashing out. Needs urgent fixing.,1
2020,This is a downdated version. It's a failure. It's frustrating. Who did this to 1st Bank? This app has zero rating. Pls return the app I have been using,1
2020,"This june update is the worst... I can't even complete a transaction, putting my transaction pin it take me back or ask for token, as in, i don't understand, i hope i'm not been asked to visit their nearest branch as i'm currently out of the country",1
2020,This is perhaps the worst banking app I've ever used. Everything is just wrong with this update. Please remove updates and revert to previous versions. Thank you,1
2020,"This Apps whatever it looks like once the desire result is not achieve, it serve no purpose, at this time workable and accessible will serve better, this version is frustrating and killing relationship, there are complainer since the live of this vision 2.0, to serve better revert, while fixing issues on the new version please act fast to save business and relationship",1
2020,Thank you,5
2020,Love the new look of the app,5
2020,Worst upgrade so far. I wanted to reset my security questions and answers. It's Said I'll need otp. But no otp code was sent to my phone. Can you help me fix it. Please,1
2020,"I reached a maximum device limit of 10, I visited ASOKORO FCT Branch . I was asked to apply for deactivation's of app limit. Which I did since April. Nothing is done about it uptil date.",2
2020,The last update has made this app useless.,1
2020,It's a good application,5
2020,"please give me a link to the older version, I can't keep up with this, I'm just wondering why I updated at first",1
2020,Have not really had any issues with the App........good job with the app,4
2020,This application was very fast before until you do the updating. I don't know why I even do the update self. It's too annoying,1
2020,Very good,5
2020,The his very very good ❤,5
2020,Unable to generate statement of account. It should be made available under self service.,3
2020,The new app isn't functional Very difficult to use Please revert to the old one Thanms,1
2020,The Reset questions and answers section isn't working.,3
2020,Can't save my payment of receipt even when I downlaod. It does not save it's disturbing because I can't send prove of payment.,1
2020,"I can't find register New user, it's just directing me to Mpin. As a new user. How is that possible",1
2020,"This app is so frustrating unable to pay so many bills, it's so annoying just gives us the former app",1
2020,the app is no longer working,3
2020,"Please can someone help me out here,for urgent transfer , this my app is misbehaving, kai!!! Why now nah😭😭😭😭😭😭😭😭😭😭😭😭",1
2020,"A prayer answered, unable to download the app on my itel phone before, but find it convenient now. Thank you so much for the upgrade done on June 9, 2020. I am highly delightful. I can now do my mobile transaction easily.",5
2020,The app is working perfectly.,4
2020,"Since I updated this app, have not been able to do anything with out asking for token and I don't even use token. Please rectify this issue as its not safe now going to the bank. Thank you",1
2020,"I recently updated this app and now it is malfunctioning, kinda frustrating tho, I can't make transfers, only buying airtime",1
2020,I love it,5
2020,"One cannot see transaction history in order to know in and out flow of cash as it used to be before the new update. It was very important to me as I usually use that feature to check if I have received funds when the alert delays from coming in. Please, do well to include transaction history",3
2020,"This latest update is the worst thing I have seen in my life, if you don't fix it immediately, you will like lose 10M customers within 2 weeks, my rating is minus stars - 🌟 🌟 🌟 🌟 🌟",1
2020,Well i love the app...it helps me keep track of my money and all...i just loooove it,4
2020,Please how can i go back to the old version. This new version is whack,1
2020,Just bring back the old version so we can have peace. The latest version is not ready and usable. Bring back the old version pending the time you sort out the issues with this latest edition. It is a wrong time to have problems with your app. We need what is working and we need it now.,1
2020,I am unable to see my 'last transactions ' on this upgraded version and I see no place to generate any sort of statement either. I would prefer that to seeing 'my statistics ' as that I what I keep seeing when i click on the account i want to see the breakdown of transactions! Kindly assist.,4
2020,"This apk sucks,one idiot keeps withdrawing my money and i cant see how it got deducted through ur application moreover u guys refuse to send me the debit alert.What a regret!!!",1
2020,Miss behaving,5
2020,Great!,5
2020,I can't check account statement In your updated version. I can only check frequent transactions. Please how can I go about this. There's a transfer I made just this week Thursday 18th June I want to see,2
2020,This app is not up to standard because is not accepting token when you try to make transaction it reject token. Therefore there is need to review it. Me I am trying now find the old one cuz this one is useable.,2
2020,"This app is bad. If a credit alert occurs, I can't see the name of the person who credited the money or see my previous transaction. The graph displayed always is unnecessary",1
2020,Please i'm having challenge now transfering money with this app,2
2020,"very frustrating, at point of entering transaction pin it automatically request user to download transaction receipt without allowing you to input pin",1
2020,This app is awesome!,4
2020,"To sign in is a problem, please do something quick",2
2020,"I have suffeared for this investment, if my dream comes through I shall be the happyiest peason in my life. Ofcouse thing will charnge in my days to day Activities.",4
2020,"The new interface isn't bad at all... But having to select the biometric option to use it isn't necessary. Just like in the old one, I think you shouldn't have to select it before you can use it. Thanks and regards.",3
2020,Very interesting App,5
2020,Perfect,5
2020,The app automatically logs me out after five minutes and I have to start the transaction again. Please do something about this inconvenience.,3
2020,I do sincerely hope an updated version of this app won't ruin my enjoyment ohhhhhhhh...,5
2020,"This is annoying, since updating the app i can't make any transaction, do something about it.",1
2020,Exciting. Wonderful experience!,4
2020,not working transaction pin problem,1
2020,"Disaster, anytime I try to put in my pin to complete a transaction, it takes me back to the beginning of the process. FIX IT!",1
2020,"I think we should have zero star for apps like this. I've not been able to make transfer for over 1 week now. It doesn't accept the token. Error is ""Request Processing Error"". Pls fix this or roll back to the old version. We were doing OK with that before this hogwash of an upgrade.",1
2020,"This update is more than frustrating. You should have left it the way it was. Kindly review. Transaction pin aspect needs to be reviewed and it should be done on time, please. Thanks",1
2020,Excellent,4
2020,It's good but can no longer reset password if mistakenly forgoted.,3
2020,"When you get to the step where you input transaction pin, it takes you back to the beginning thereby unable to transact. Contact the developer to do a good job.",1
2020,Excellent,5
2020,Good!,5
2020,This new app is absolute rubbish. Pls how do I go back to the previous version?,1
2020,"This App is really frustrating, am unable to enter pin for transactions",1
2020,More than Excellent,5
2020,The App feel a lot smoother than before... The update brings a new look.😁,4
2020,Past 3 days am trying to use this app to transfer is not working always stopped before use i need help,5
2020,We can't transfer from dollar account to dollar account with first bank. we used to do it with the previous version. It's a limiting factor if you have both naira and Dom account in first bank.,1
2020,I wounder why they updated this app since then I can't transfer and they are not doing anything about it. So bad coming from first bank I'm disappointed,1
2020,Amazing,4
2020,Excellent!,5
2020,"Isn't working like de Old one,I no de See my bank statement",1
2020,Very poor I can't pay bills Always back to previous page,3
2020,"Whoever designed this new 2.0 mobile app, did a very good work.",5
2020,"The UI does not have that cutting edge touch like the first bank I used to. Secondly the app seems very crowded, the fonts sizes are no so legible. Thirdly, the bar chart concept look okay but had crowded the space. I do not see the need for picture upload? The benefitiary management, frequent transactions&card service, funds transfer options are superb. Please work towards improving the app for next upgrade.",4
2020,Sulaiman,5
2020,"I haven't been able to make any transfers. When I fill in the pin, it takes me back to the homepage. Even logging out is a nightmare. We were fine with the old APP. Please bring that back until you sort yourself out. This new APP isn't working!",1
2020,Ok,4
2020,b4 this update ..it was ok...after downloading this new version...1ce u click open.....it will respond.....unfortunately firstmobile has stopped! !!,1
2020,The only thing you can do successfully on this application is checking your account balance and nothing more! Transferring funds and bill payment are very frustrating! Why this has to come up in this time of social distancing? No single response yet with all the customers' complains. Please revert to the older version because it worked perfectly.,1
2020,This new upgrade app as been the worst have ever seen in my life,1
2020,excellent.,5
2020,The app is frustrating this days. What's actually happening? Have not been able to make transaction with the app since Sunday. U guys should please fix it.👎👎👎👎,1
2020,Poor,2
2020,Great app to use,4
2020,Nice UI after the update but you still need to include option to generate account statement. Also back button not responding with the app. You can't quit the app or go back to previous level using the back button.,4
2020,"And with all these complaints from people, you team isn't even responding here. Too bad. Make this upgrade work or scrap it all together",1
2020,"I was looking for half a star cos one-star is an over-rating for this app. This is the most useless App i have come across. This bank is going, goinnnngggg",1
2020,Poor app,1
2020,The initial interface is far better and users friendly,1
2020,This current update is not working. It cannot even be installed. I have been using the previous version without any issue. Firstbank pls work on your app to serve us better,1
2020,I try recharge with my mobile app I was debited but was not credited on my mobile number  kindly get back to me,1
2020,Since I upgraded my application I have only been able to buy airtime I have not been able to do any financial transactions I honestly wish I did not do the upgrade.,1
2020,"This new app is clumsy, too complicated and you cannot complete simple transfer. Oh boy, it used to be very easy and friendly to use. Why twick what was working well and your customers delight. Please return the original app.",2
2020,Excellently excellent,5
2020,Terribly bad,1
2020,good,5
2020,"I can't finish my transactions after the update, please fix it or reset it back",1
2020,This update is good but doesn't accept token anymore! Kindly review ur update,2
2020,I hate this new one pls,1
2020,I love the new app but the problem is I cannot complete a transaction with my token which is annoying bcos I need to make use of transaction,3
2020,Nice app,5
2020,"Superb app, but the bank should alway inform customers formally before any changrs.",5
2020,"This Version 2.0 is absolute rubbish! I just can't make any transfer. Any time I fill all cells and about to enter my PIN, the app gets me back to the tranfer option page! Please, First Bank Nigeria, please do something about this ASAP. I REGRET UPDATING TO THIS VERSION.",1
2020,"This new app is crappy, all the comment are true. I am dissapointed.",1
2020,Good,4
2020,"Worst of all updates.. I need to downgrade to the previous one, please, Being honest, it doesn't deserve a single star.",1
2020,The new update is cool,5
2020,The conveniences.,5
2020,Nice app,1
2020,This update is worse than the previous app. I can't get my statement here as the app only provides the last 20 transactions.,1
2020,"Very poor, i prefer the old one",1
2020,"This your new update sucks, unable to do anything on it... Regret updating the app, note do not update",1
2020,"so nice, useful and very easy to use",4
2020,Can't open the app,4
2020,"After updating, it becomes irritatingly slow and sluggish. Too much functions for an app. Take away some modules, they are simply too much.",2
2020,Good,5
2020,A good update to the UI. But it lacks important information like previous transactions history(only 2weeks available) and the ability to request for my Account Statement from the app. Please review!,1
2020,Since my update transfer not going can't even buy airtime,1
2020,The new app is simple and okay but I find it difficult to enter my tocken number on it,1
2020,"The c.urrent upgrade has rendered the App inefficient. I am finding it difficult with transfer, checking of account statements doesn't give room for options.",1
2020,Beautiful,5
2020,"Nice app very useful for home used,so thank you firstbank",4
2020,"This recent app upgrade is really bad,i cant recharge,transfer or make payments online with the app since this new upgrade,pls do something about it asap,am really not happy at all,waste of data.",1
2020,Having issue opening this app. Any explanation why this is so? For now this app is not putting smile on my face.,1
2020,It is supposed to be my first time using this app but it is frustrating. I was able to conclude all processes until I got to the point of entering the transaction pin for the final transfer process as it won't just accept the pin. As soon as I pressed for the very first digit of the transaction pin it will take me back to the beginning of the whole transaction process. I use Gionee X1S,1
2020,I hate this app wey UNA upgrade to now,1
2020,Ok but it slow,2
2020,"My newly updated app is not coming up, I tried several times but all am seeing is ""report and ok"", and if I clicked on OK the application disappeared and if I clicked on report it takes me to Google. Am tired of this new app. We need something that is user friendly and easy to use",1
2020,Reliable Bank,5
2020,I regret updating my old app. Can't find my way to my account. Pls kindly take me back to the old app. Thank you,1
2020,I have try this app is not working,5
2020,Very good,5
2020,"I think this update isn't ready for use yet. My token stopped working right from when I updated the app. It's not convenient having to sign in on the website. It's a totally wrong time to drop an updated version, considering that there is COVID and social distancing is presently in place. Banks are filled with people now...",2
2020,Is ok,4
2020,Exceptional,5
2020,Friendly to use good job,5
2020,Very fast,5
2020,Its a good app but dont know if it allows to add more than one first bank account,3
2020,How update your phone number on first moble,5
2020,awesome,5
2020,"Nice1, super",5
2020,Please can I uninstall the upgrade I did on this app?? I thought doing an upgrade is to have a better experience?? Now I can't transfer to another bank except saved beneficiaries. Please give me guide lines or tell me how to uninstall this upgrade 😭😭😭😭😭,1
2020,Good,5
2020,Good,5
2020,"I prepared my old version instead of this one, because this update has a lot of problems like delay, and not easy as the old version",1
2020,"I can't transfer money, anytime I insert my pin to complete the transaction, it takes me back to the beginning.",1
2020,"Gudeveining, they stole my phone last year, nov 2nd, so 3 days after i walk down to d bank to help me block my firsmobile ap, but now i need it back, pps what do i do",5
2020,"Hi, I tried checking my transaction history but couldn't, please can you work on that? It also crashes in the course of purchasing airtime.",1
2020,Very bad update I can't transfer again keep asking token and etc the app is sucks,1
2020,Always the first and the best. You get my 5 star plus extral stars ********,5
2020,"This application asking for token may be scam. The new application is not user friendly, even your staff could not attend to issues emanating from it. Towards completing the transaction the platform will request for token on small amount of five thousand. Please rectify the fault",1
2020,Nice one,5
2020,"It's a terrible idea with this recent update,very unnecessary.",2
2020,"The new features are quite good but I regret running the update cos I can't complete a transfer anymore. I've uninstalled and reinstalled the app still same issues. Once I type one digit of my pin it takes me to ""share receipt or download receipt"". Please do look into it cos a lot of people are having similar issues. Thanks",1
2020,Nice and better,5
2020,Worse bank app I've ever used. Kept processing transaction for hours. FBN pls fix your app. It sucks,2
2020,Great,5
2020,This current app is useless,3
2020,"I would have give it a 5 star🌟 but the only problem is that I can't request a receipt whenever I make payment, and it also support a screenshot. I believe the old version is still better than the new one, coz old version doesn't support a screenshot. Pls do something on it.",2
2020,The best,5
2020,This is no App compare to others...,1
2020,its not working at all why now,1
2020,How can i recharge my line with this app and cant find the recharge?,1
2020,The app took out all my saved beneficiaries ...and takes forever to load a transfer,1
2020,What rubbish app is this?,1
2020,I'm getting challenge in making transactions just a few hrs ago,5
2020,"The app is totally not working can't make transfer. A total failure, the update was of no use.",1
2020,"The app has no customer service options. It is high time you take and treat complaints online without the customer coming into your bank to lay complain. Even when customer come to your bank to fill error dispense form, the women at the customer care will only collect the form from you and drop it without treating it. So you better include that option for easy service.",1
2020,"Very poor upgrade, lost its magic, slow and cumbersome and bottomline, boring.",2
2020,Rubbish,1
2020,Good App,4
2020,This new update wasn't called for. I have been trying to send money across to a friend and its telling me I have no saved beneficiary and I can't even input account numbers. Pls kindly work on the app,1
2020,Good morning first Bank de latest updates you guys did is worst among the rest please you guys should do something about it. is not working very slow and annoying,1
2020,Very poor unable to complete transaction,1
2020,I can't check statement of a month b4 now.. This new updated app isn't fair.. Can u please work on that.,2
2020,I can't seem to be able to perform any operation after logging in. It just keeps on buffering without opening the platform I wanna work on on the app,1
2020,"This updated version is the worse version ever. Nothing is opening, all my beneficiaries are lost, history gone, can't perform any task. Please I need help, I am not in the country and this is the only way I can assess my account.",1
2020,Very slow and unnecessary,1
2020,I like this app very usefull and helpful Keep it up!,5
2020,Simply exceptional. Thumbs up,5
2020,The recently updated app performance is very slow compared to the previous one. Please optimise it for better use experience.,1
2020,"Ridiculous App, absolutely nothing works after doing the update. You should have done your homework before you advise customers to the damn update. Now, customers has to call you and be at your mercy. Do your work, you charge enough fees on our money that should make your apps to work all the damn time. Shameless people",1
2020,"This app was working perfectly fine until I updated it last week. I cannot do anything on the app because everytime you click something, it takes forever to load then times out. This is my primary app and God knows I'm about to move my money out of here. TF",1
2020,Bad,1
2020,"Pls kindly go back to the old version, cause this new update is very slow and I couldn't complete my transactions.",1
2020,"Everything about this update is terrible. I couldn't make a transfer as it kept ""getting beneficiaries "" I spent more than 1hour trying to make a transfer. The UI is ugly, pls revert to the old one, it's far better than this. Frustrating!!!",1
2020,This new update is a retrograde. Sad,1
2020,This new version is rubbish,1
2020,"Sorry to use this words, who is the foolish person that upgrade this app. Nothing is working, I cant make transaction any longer, how can I go back to the previous one??",1
2020,Since the app was updated i have not made any successful transaction. The most inefficient banking app i have used worst app ever,1
2020,Beautiful user interface,4
2020,"The newly updated app is so bad that I couldn't even find my saved beneficiaries from other banks while logged in. I had to log out and use quick transfer instead. Also, the app keeps crashing and logging you off automatically.. Not your best work, first bank!",1
2020,I'm loving this new update. Nice user interface and the idea to download history is just the icing on the cake for me,5
2020,"GREAT EXPERIENCE THE APP IS NOT OPENING ON THIS PHONE, PLS WHY?",5
2020,Would take some getting used to. Looks modern.,4
2020,App closes on launch. The new update is terrible. It cannot open again. It just closes on launching it. How can an updated app be worst than the old version. The developers of this app has to test it on various devices with different OS before placing it on Playstore. You people just replaced a good app with this bad one. Fix the problem.,1
2020,New update is unstable: crashes when trying to launch. Please fix ASAP!!,1
2020,Very Good,5
2020,This updated app isn't nice. It's giving response as invalid originator account whenever I do transfer.,2
2020,"Na yeye app, crashes and bouns back when inputting pin.",1
2020,Truely the first big better and reliable,5
2020,Horrible experience so far. I can't do a transfer or access my statement. This is very frustrating....,1
2020,Perfecto,5
2020,"Seriously i do not understand why you chose to do this update during this covid19 period when banks are always flooded with people. Since it was updated on my phone, i cannot do any transfer to other banks. I cant buy airtime too. This is quite unfortunate. I will now have to get to a bank.",1
2020,"I can't login because no provision of biometric, which I normally use in the previous application, and I can not even use my mpin either as part of the password is alphabet, which is not provided in the keyboard of the new version. Please refer me back to old one",1
2020,Stopped working on my phone,1
2020,It's user friendly. Great app,5
2020,I can't transfer fund from my account since I downloaded this app,3
2020,I have not been able to do a successful transfer since the auto-update of this app. I wish I could restore the previous version.😥🙄,1
2020,"One cannot print receipt after you've missed printing it the first time you sent the money. Unable to screenshot, and no email alert when you access the app. I hope this banking app will get better.",2
2020,Bad i cant open the app,5
2020,I love this app,5
2020,"What's this for God sake, I need the previous one",2
2020,Ever since the application was upgraded i cant transfer or do anything using the application,1
2020,Very nice n convinience but unable to pay prepaid meter bill.,5
2020,Still can't see all my accounts in one app. This is no upgrade. Just a re-packaging.,2
2020,"Please FBN, in a very simple term, i don't need an upgrade on this app, kindly make available the old version for users to download. Please a concern customer is pleading. Thank you",2
2020,"I cant understand this new upgraded app,I cant buy airtime,I cant do transfer,it is asking me for token that I dont have,the old app was better,please do something about it.",1
2020,"Very difficult to use ,i prefer the old one",1
2020,"The upgrade is almost perfect, the UI is incredible, smooth and easy to access. All the transaction can be done without even login. All beneficiaries within first bank and other banks perfectly arranged in there respective column, what else do you want from a banking app. Giving it 5star",5
2020,Excellent performance,5
2020,Very great and easy to use and secure,5
2020,"This is not normal at all. With the previous app, I can make more than 10 transactions a day. But with this current one, I find it extremely hard to complete one. I can only see my first bank save beneficiaries. Other banks beneficiaries can't be found. Pls your programmers should reprogram this app. Thank you!",1
2020,"What a nonsense update 🤦🏽‍♂️, the interface is horrible",1
2020,5 star for UI 5 for UX. Good job FirstBank.,5
2020,Bad improvement,1
2020,Bad,1
2020,Great,5
2020,"I can't seem to open up the app,not working at all...Even after several attempts...So frustrating.",1
2020,"We cant do transfer with this new update, pls rectify accordingly.",1
2020,Nice one,5
2020,Rubbish app,1
2020,"It was an absolute mistake to have updated the app. Since I updated, I haven't been able to complete a single transfer. The app crashes after a while.",1
2020,"Another sweet mobile experience from my Bank. I like the personalized and customizable experience this app provides. And the high level display of the mobile banking user’s spending patterns, I can now monitor my pending. Love the new experoences!!!",5
2020,"With the latest update, tokens don't work, keep getting error, please fix",2
2020,This isnt an upgrade rather down grade.Fix this fast!!,1
2020,"After downloading, the app is not opening. Please improve on the application. Thanks.",1
2020,Fit,5
2020,Good,5
2020,Fabulous,5
2020,"The new UI is trash and I have deleted the app and would proceed to moving my money elsewhere, I can't complete transactions, why do you have to change a perfectly working app?",1
2020,"This upgrade is not the best at this season. I couldn't complete my transfer. From input pin to share receipt, no way to confirm the imputed pin. I tried this several time, it give me same result. I Regret updating the old app. Kindly do something about this.",1
2020,since I updated this application two days ago I was unable to open my firstmobile page. please what will I do to open it . please I needed to make transfer even tonight,4
2020,"This latest update crashes at every transaction I try to make, not good at all....you don't just roll in an update without proper testing to verify, kindly return this version back to beta and let's have the previous version which is stable",1
2020,Loved it. Very cool and easy to use,5
2020,This is a very confusing update. Please fix it ASAP,1
2020,I've been shut out and says the device is already registered as i try to re register. What's going on pls?,1
2020,"My first mobile app was ok, until i tried to upgrade. Its not responding at all",2
2020,"What kind of upgrade is this? I can't do a transfer. Once i put my pin to press continue, everything will go off.... This upgrade doesn't make sense.",1
2020,Good,5
2020,This app is not working well. You cant put in your pin to confirm the transaction,1
2020,"We need to be informed before the app is updated,i saw something new today on app,i thought my account was hacked,but after verified,by google play store as genuie, i was relaxed",4
2020,Opps the app in very nice I love everything about the app,5
2020,This is beyond excellent 👏🏾👍🏾👍🏾,5
2020,"Something is not right, I can't do a transfer, once I click on other Banks it get stuck on beneficiary details",1
2020,Nice job,5
2020,Best mobile transfer app.,5
2020,"Big problem, this app backdates transactions. Inaccurate. The former app is okay and comprehensive. This updated app should be reviewed. It's not okay pls. I can't understand it",1
2020,"This is one very useless upgrade I have ever seen, I can't do anything with this nonsense, this is absolutely rubbish",1
2020,Great,5
2020,It's good,4
2020,"After updating this morning, I tried to open but it crashed immediately & refused to open. Please look into this, thank you!",1
2020,It beautiful and wonderful,5
2020,"Awesome, life saver",5
2020,Beautiful experience.,5
2020,Its Nonsense,1
2020,It's the best app I have seen in the banking sector Kudos to the team,5
2020,Excellent.,5
2020,"App is not working well now. Stopping and not responding. Please fix this problem. Otherwise, is fantastic.",5
2020,Great app,4
2020,Excellent,5
2020,please you people should let us download the old app because this your new one is not nice at all. let us use the old one b4 u settled.,1
2020,The update is really good. I'm impressed.,5
2020,"Prefer the older version, the new update has alot of issues. I can't even use my token anymore. Showing request error.",1
2020,Nice interface,5
2020,Best app ever,5
2020,Best banking app. I have apps in other banks. But this first bank app??? Thumps up guys! Perfect app,5
2020,My hardware token stopped working immediately after the update. I have synchronized it twice and it still wouldn't work. Firatcontact phone lines are open but calls connect and disconnects after 4 minutes each time. Kills the open lines and save customers with complaints their call credits. I wish I can give a negative star. I am really pissed right now.,1
2020,Nice,5
2020,Good,5
2020,The new update does not work on lower Android phones,2
2020,Very good,5
2020,A nice bank with a terrible app,1
2020,Good app,5
2020,"Pls I keep getting a system error notification each time I'm try to validate OTP. Kindly help see to this, I cant make transfers",3
2020,"the new updated app crush ones transaction, it not what someone should download, it doesn't perform well, don't update, it crumble yours Avery transaction made, I can't even transfer my money from my purse",1
2020,Good,5
2020,Nice App,5
2020,Excellence,5
2020,"Please i cant transfer because of this new update, it crashes anyhiw pls retify it asap",1
2020,please i really need help... nothing is working here beneficiaries are not opening,4
2020,Cool,5
2020,Fast delivery,5
2020,Lovely,5
2020,Very useful,5
2020,Nice,2
2020,"There is no provision to check mini statement, or transaction histories done months back, aside the current.. this need to be look into, I still prefer the old app cos of this..",2
2020,Sman,5
2020,Not user friendly at all. No receipt generated. It looks good but not as friendly as I thought.,3
2020,Best app so far,5
2020,Amazingly user friendly,5
2020,Nice update! Thanks for bringing back our screenshot. One more thing left... Time of transaction,4
2020,Amazing,5
2020,This new update crashes when trying to edit or input account details. Until that is fixed u get 2 stars,2
2020,fantastic app.,5
2020,Good,5
2020,This upgraded version is not working properly as it aborts when trying to input transaction pin.,1
2020,Wow!,5
2020,"Why can't they include transfer limit...only the interface changed, functions are still same...even the statement if account",3
2020,"The oldee version os better than this, I cant make a transfer.",1
2020,Very fast and easy to use,5
2020,Very good and easy to use than others bank's,5
2020,First bank da best,5
2020,App keeps crashing when I select a beneficiary,2
2020,Wow the new user interface is so Beautiful.. that I wouldn't want my account to be ever empty,5
2020,Exceptional,5
2020,Old app was better,1
2020,Make a feature in which you can change your phone number ur alerts are sent to and block ur card. It's supposed to make life easier,2
2020,I am finding it difficult to activate this app on my itel 1556 plus,1
2020,😡😡😡😡😡,1
2020,I hate it...,1
2020,"Better than physical presence in banking hall especially in this season of covis19,makes life easy and zero risk.",5
2020,Working moderately,4
2020,"Login in with fingerprint on this latest version doesn't make sense at all, why do I need to click on login with fingerprint B4 I can login with it, the way it was in the older version is the best.",2
2020,"I have just updated my app today, but I must say I'm loving the new feel and interface! Great job. If you can give me the option to get my BVN in the app, that would be lovely...",5
2020,How can I revert to the old app?,2
2020,Beautifully well designed and deatailed.,5
2020,A well secured app.,5
2020,Good,3
2020,"FirstMobile App is the most effective, user-friendly and transparent App I have ever used.",5
2020,Very bad,1
2020,Wonderful,5
2020,"Poor interface, previous one was better, one could check statement and even back date to ones date of choice but this is just a setback probably Covid-19 issue",1
2020,I don't like this new interface! It's complicated!,1
2020,Very efficient,5
2020,"As an existing user, I can't go to my account",2
2020,Exceptional,5
2020,Really nice,5
2020,This is the worst upgrade ever,1
2020,"I think it's time you guys make the app save beneficiary automatically. Why do you always need the security answer before you could save cantact? Other banks app don't do that. Even the security question /answer wouldn't work again after like 3 saves. Personally, I have had to call for the reset of the security question like 3 times before I gave up. Please just do something about it. People would love to have their beneficiaries save automatically.",2
2020,"Crashes at every log in, can't even do any transaction again, regret updating.. Please, revert me back",1
2020,"I can't use my token on this new app, I prefer the old one",1
2020,Very nice App but it need upgrading in terms of saving transactions beneficiaries and inputing contacts option for buy airtime.,4
2020,"I can't even send money with it. My money are trapped! I can not go beyond the confirmation page. Even, the page does not display the amount intended to be transferred. Pleaae how do I go back to the older version?",1
2020,"first bank please this your latest update is having an issue, to transfer money whenever I input my pin and click on confirm button, the app will take me back to where to select either transfer to first or other banks or saved beneficiary and if I choose either of this options the app will be requesting me to input token which isn't supposed to be so. please this new update is frustrating I can't even send money with my app again. please try and fixed this issue. thanks",1
2020,Good,4
2020,Always good to go.,5
2020,Looks beautiful and more user friendly,5
2020,"First Bank has finally upgraded to digitalization with this app, the interface and features are great.... better than some new generation Banks mobile apps that I know...kudos",4
2020,GREAT EXPERIENCE,5
2020,This is an amazing app,5
2020,New update causes App to crash when I try to edit my beneficiary list.,2
2020,Updated version is cool,5
2020,Great app...,5
2020,"I really like the interface. It's user friendly, keep it up!",5
2020,Its very ok but I'm yet to see the account opening for new customers as contained in the advert oo,5
2020,Pls i can't download the apps,1
2020,Absolutely fantastic!,5
2020,"Very useless app, av even come across",1
2020,Good,5
2020,The settings button at the screen bottom should be removed. Good interface though.,3
2020,Nice app,5
2020,"If you had issues with the old app, you should give this new app a try. Thank me later.",5
2020,Lovely app,5
2020,Excellent,5
2020,So lovely and all that I need.,5
2020,Wow! Great update by Firstbank.,5
2020,Nice,4
2020,Nice and user friendly,5
2020,I want it new,5
2020,Excellent,5
2020,This app is easy to operate and fast,5
2020,I smooch like its,5
2020,to put first bank app on my phone,1
2020,Its not complete..no customer self service Like..trying to update something like phone no . And some other necessary update,3
2020,Superb,4
2020,Very good,5
2020,Is good to go,5
2020,Sweet,5
2020,Having issue logging in back It is saying network error And other applications are doing fine I want to just recharge my airtime I cant do it Cos of network problem Please look into it,2
2020,Very nice,5
2020,Quite good,5
2020,Wonderful,5
2020,There should be a way one can use the application without having an ATM card so that i can send or view my statement of account with other amenities on the platform,1
2020,I like it,4
2020,It's cool I enjoy it,5
2020,One of my best banking app... 👌,4
2020,Make banking easy,4
2020,It keeps saying my device have been deactivated I tried to register i cant find the register option,1
2020,Lovely,4
2020,Perfect app,5
2020,Good and app for banking,5
2020,it very good,5
2020,Its very good and lovely,5
2020,Nice and simple to you,5
2020,So easy for all type of transactions,5
2020,Effective and Efficient.,3
2020,Strong and reliable,5
2020,I'm using the app normal before after i change my phone and trying to log in back they now said i have reached the maximum amount of 10phone nd the app refuse to work how can i do and fixed this problem to the app start working on my phone again because i really need to use the app,1
2020,Why i cant screenshot on this app ? It get me frustrated and pissed off witg it,3
2020,Great app,4
2020,Awesome,5
2020,Good,5
2020,"I am not able to save beneficiaries details it's so frustrating. Trying to reinstall the app again , its taking forever to install. First bank should improve, Gtbank is excellent !",2
2020,Good and excellent,5
2020,My experience has been impressive. Keep it up,5
2020,"Very poor services, can't check for statements above 2 wks, sometimes app hangs, will not allow you transfer without leaving 1k at time on the account, so many things wrong. 1st bank step up.",1
2020,This is the best app for banking,5
2020,Excellent,5
2020,"After some time, I could not save account details anymore after transactions. It will keep saying that special characters are not allowed even when there are no changes in my answers. Also, your app should be able to save beneficiaries of bills payment and airtime",4
2020,Great App. How can I add my second card in the same app?,5
2020,Excellent,5
2020,Good,1
2020,"I love this app , its helps me alot with this app i don't need the code",5
2020,It is OK,4
2020,"May be good , if test very well i will tell",1
2020,This app feels like waste of time to me i want to open an account with it but after inpiting my bvn i can't edit the email section which means i can't proceed so i gat to look for another bank,1
2020,It's very easy to use.,5
2020,One cannot check previous dates of statement of account... Please work on it,2
2020,Nice app,5
2020,Top notch,5
2020,Makes banking easy,5
2020,"CBN issues new guidelines on failed bank transactions, refund complaints Finally, I can sue Firstbank for holding my money since December 20th 2019",2
2020,I changed my phone .I'm unable to use the app,1
2020,Horrible app,1
2020,My app is working perfectly fine,3
2020,👌,5
2020,This app is fantastic and incredibly great work,4
2020,Great app and easy to use,5
2020,Super cool,5
2020,"Always reversing my money, app needs some little touch",2
2020,Its nice n wonderful. I get to see all my transactions including my deductions as it happens. But u guys did not reward ur customers during this pandemic. Donating huge cash to Govt is like waste or bribe. Keep it up with the good work.,5
2020,Great,5
2020,Great,5
2020,I forgot my Mpin and also the security answers to the question and i can't reset it again. I do not know why your mobile App is this difficult.,1
2020,Very good,5
2020,"...I recently changed my phone number, went to the bank and effected the corrections however, the OTP for the setup of the new device I am using is still being sent to the old number, it's frustrating I can no longer access the app. Can't the OTP be sent to my email even or the new number registered??☹️",2
2020,"Funny app, not standard at all. You can't even print transactions receipt....",2
2020,I really appreciate this apps.,5
2020,Good,5
2020,Just make an upgrade to the app... Its getting outdated,5
2020,Excellent,5
2020,Nicw app,5
2020,Smooth & fast,5
2020,Very Execellent and effecticent to use,5
2020,I love it,5
2020,Cool,5
2020,It is a very useful apps one can use,5
2020,Good,5
2020,You are the best. I give my five,5
2020,Is good,5
2020,Excellent app,5
2020,Very helpful,5
2020,"why would the APP be seeking to have access to my contacts, storade etc Previously the software would allow one take screen shot. But these days the story is different. Please work on this",3
2020,Bad app i have ever see,1
2020,Good and dependable always,5
2020,Good Better Best services ever,5
2020,"Why do i kept recieving ""Special Characters not allowed"" when i want to transfer money. Whats wrong with you people",1
2020,"My phone was stolen, change another one I tried to download the app and it was not downloading.",1
2020,Speed,5
2020,The Best Mobile App for any Nigerian Bank. Great services provided. Cheers,5
2020,Goes blank sometimes,1
2020,Very good,5
2020,Works great. Thumbs up,5
2020,Excellent,5
2020,Excellent 👍,5
2020,Great App... Less stress! Easy to work with.,5
2020,"Great App, but i still don't know why i can't take screenshots on this App",4
2020,Fair,2
2020,This is the worst bank and worse app ever. I regret banking with you guys. Poor customer service poor app. Can only accommodate just one account you guys are just dumb,1
2020,Nice and easy to use,5
2020,Still the best bank regardless,5
2020,Good app,5
2020,Great,5
2020,Very fast very good and the best banking app,5
2020,Very nice,5
2020,The app make things easy.,5
2020,Very good,5
2020,Since 2days attempt to download.,1
2020,I can't find some certain features I'm supposed to see. For example sportybet... and others useless and frustrating ago,1
2020,I real love the app it easly delivered fund,5
2020,"Its does it job perfectly. Especially on receipt generation. Good work, good app.",5
2020,Trying upload mobile banking since yesterday with no avail,1
2020,Please add bvn number like other banks,3
2020,Good,5
2020,Very perfect,5
2020,Thanks for good service,5
2020,It's real,3
2020,Slow,5
2020,Good,5
2020,Good,5
2020,Very very good and helpful,1
2020,Great app,5
2020,INTERESTING,5
2020,"Seriously your UI/UX is messed up...try giving the elderly to use your app you'll see...I tried putting him through, also shared in his frustration 🤦‍♂️... Also increase your session time out from whatever it's currently set to, to a much reasonable one.... The elderly are not flash when typing..... All in all cater for all categories of people when designing your app... The app is not for you... It's for your customers and they are diverse..",1
2020,Good but debit without refund or airtime each time I buy airtime with it,4
2020,Good,3
2020,Good,5
2020,"It is a good app, but statement of account should be increased to past three months.",4
2020,Good,5
2020,Great Experience,5
2020,Great,5
2020,Very great App.,4
2020,"Credible Very intelligent, unexpected attention, reliable",5
2020,"Poor app, rigged with bugs. First, for almost a year now, whenever I want to save an account number, I get an error message. Several months have passed now and you have done nothing about an obvious bug. Second, why can't I save phone numbers I buy credit with on the app? Every other app has this convenience except yours. And finally, you have an option to generate receipts for previous transactions on the app. Very nice feature except that it doesn't work. First bank, do better",1
2020,Greatest,5
2020,Good App.,4
2020,"I'm very much satisfied with this app, in as much as my phone network is intact then it's good to go. Infact I prefer using the app to ussd code. I love this app 💯.",5
2020,Good,5
2020,Lovely thanks,5
2020,Perfect,5
2020,The best,5
2020,Please fix ur transaction history it's been 3 updates and still u haven't consider it i can't even review end of the day activities very poor management,3
2020,I can't transfer money.,1
2020,It's a great and nice app,5
2020,Great app,5
2020,"Simple to use, register and link new device.",5
2020,Great app. Almost Never disappoints,5
2020,Nice app,3
2020,Nice,1
2020,Very cool app,4
2020,Unable to download,1
2020,Nice app to use,4
2020,Fantastic,4
2020,Its really good,5
2020,Great,4
2020,Excellent,5
2020,Please include a history option to help follow up with transactions,4
2020,Intresine,5
2020,It's aight,4
2020,Great,5
2020,Love it,4
2020,Ok at least,4
2020,Best mobile banking app,5
2020,Greater,4
2020,Okay,2
2020,"I lost my registration card, and I can't re-register my new card.",1
2020,I cant activate my other first bank account on this app... Contrary to the picture shown,1
2020,Fantastic,5
2020,Exeptional,5
2020,Wonderful,5
2020,Reliable,5
2020,Excellent,5
2020,Not functional and unable to use it for my transactions.,2
2020,Great app,4
2020,Working well.,5
2020,"Object reference error when transfering, go and code your app very well before release biko",1
2020,"Its really bad, keeps saying no network connection even when data is active",1
2020,Pretty good,5
2020,"Fast and reliable, but it requires a strong internet connection which doesnt make it easily accessible.",4
2020,I'm the CEO SWW(SHEGZWORLDWIDE) I must commend the maintenance team of first mobile.. Always giving their very best.,5
2020,It's a good and easy app. Makes transactions more easier and better.,4
2020,The App is good and very helpful. The only problem I have is that I can't screenshot with my Gionee S10 lite.,4
2020,best,5
2020,Good and fine,5
2020,Cash,5
2020,Very trusted and reliable bank,5
2020,It works as advertised. I find it quite reliable.,4
2020,Very good,5
2020,Very effective,5
2020,Good,5
2020,"It depends on your account though, mine was first 10k, now I can transfer up to a Million",3
2020,Okay.,3
2020,It's safe me most time I like it,5
2020,Why are they rejecting my card number😣,2
2020,Nice app,5
2020,Simply the best banking app around.,5
2020,Useful.,3
2020,Nice,4
2020,Serves all your purposes,5
2020,Great,5
2020,Nice one,5
2020,It's good,5
2020,Just okay and reliable,5
2020,4 stars b'cos all I needed is not yet there,4
2020,I like this apps is very good,5
2020,The worse bank app you will ever download. It's either telling you Seasos's expired or Contact customer care. What is the essence of the app then. Total useless 😠. If i had my way it will be a Zero rating. Garbage of an app,1
2020,I cannot make transactions on my android one phone.,1
2020,No 1 banking system app in the world,5
2020,Nice,5
2020,This is becoming scam how can i but airtime to my two diffrent line today #1000 each and i dont get recharge in any of the line i just need your costomar line i beg,2
2020,😎😎😑😇😑😑😑😑😑😇😇😇,4
2020,Exellent app,5
2020,Good service all the way,4
2020,Good to use,5
2020,Nice,4
2020,Good work,5
2020,Very nice,5
2020,It really nice,1
2020,One of the best banking apps I've used. Very simple.,4
2020,The most realiable banking app,5
2020,It's great,5
2020,It's fast and convenient Banking made easy,5
2020,Good,3
2020,Excellent app has being at my rescue for yrs now... 😊,5
2020,Wow!,5
2020,Good,5
2020,Satisfactory,5
2020,Perfect app,5
2020,Reliable app,4
2020,It's great,4
2020,Splendidly okay,5
2020,Very annoying..it is not even showing in my phone anymore,1
2020,This is very good.,5
2020,Good,4
2020,Is reliable,5
2020,Too nice,3
2020,Gud,5
2020,Good description,5
2020,Good App,5
2020,Bible kjv,5
2020,Good to go,5
2020,I have tried to activate it but it replied DEVICE NOT FOUND.. What do I do now,1
2020,So fasinating,5
2020,Difficult,5
2020,Great app,5
2020,Ok,1
2020,i love it,5
2020,M I,5
2020,much love,5
2020,So nice to use,5
2020,OK very good,5
2020,Excellent,5
2020,yak,1
2020,"My bank, the best ever",5
2020,Great,5
2020,Nice using the app since 2017/2018. But i need you to includ printing of account statement because screenshot is not allowed on the app.,4
2020,This app is very helpful to me,5
2020,Good app.always responding to my request.,5
2020,Excellent banking app,5
2020,Fantastic app to use,5
2020,This App only allows you to view transactions within 2days which ought not to be so,3
2020,Interesting,5
2020,correct,5
2020,Better,4
2020,That app is good,5
2020,Beautiful,5
2020,I applied for loan since last year and have not being given. This bank as not improved,1
2020,Fantastic,5
2020,This Mobile app is awesome but I can't register my new phone on it because I have used up to ten devices already. And there's no way to delete previous devices without going to the bank! Something should be done about this for Christ's sake!,4
2020,Great!,5
2020,It's fast to access,5
2020,Is very good to do the transaction,5
2020,The App does not have how you can even contact customer service when you have problem. Unlike Ecobank App where you chat in the App with Customer care and they solve your issues immediately.,2
2020,Easy online transactions,5
2020,Nice but i want to review april transaction,5
2020,Excellent,5
2020,Good,5
2020,Keep up with your work,5
2020,Great app,5
2020,The app is the best if only you are not using a smartphone guy the app is the best you can also use your fingerprint too open it,5
2020,Good,5
2020,Gud,5
2020,Very good,5
2020,Excellent,5
2020,Nice one it makes my transaction easier,5
2020,"It's lovely, very easy and stressless, just need where there is netwrk",5
2020,I love this,1
2020,Its a great app with ease to use... Great customer service...,5
2020,Marvellous application,5
2020,Great,5
2020,"Perfect services,keep up first bank,youfirst",5
2020,First mobile,1
2020,Faster,5
2020,Always saying erro in network connectiom when there is 100% connection....you guys should upgrade.better bring on another app bcos this one ain't something to write home about. ..in fact I hate this app,1
2020,The best bank app ever,5
2020,Great app,4
2020,I love first bank,5
2020,Sweet and seamless.,5
2020,Very convenient,1
2020,Not a good app..can't log in at times,1
2020,Good,5
2020,Good,5
2020,"Awful,just awful,ive been using this Mobil app for awhile,only for it to suddenly start asking for otp for every single transaction,like for every single transaction i need to i put otp.. Do u have any udea how awful and tiring that is?",1
2020,It is user friendly. Easy navigations,4
2020,I Thought it ok i it hi. Oh o i no n hi i ok 88 it oo ok I'll look in ok ok ioj in i injury o o it iuji bbuvh hi I'm bpi I jus wanted gp,5
2020,Best one,5
2020,Quite satisfying unnumbered,5
2020,Wonderful,5
2020,Good,5
2020,Stupid app,1
2020,Awesome app,5
2020,"I just updated my FirstBank mobile account and I'm not able to screenshot it any transfer i make...d previous account bfor i updated it,i was able to screenshot it...pls find something to do to it",1
2020,Good banking app but unable to delete old beneficiaries stored and no longer needed. Please update to have that option,3
2020,Good,5
2020,I can't even take screenshots. Screenshots should be allowed for God's sake,1
2020,Nice one,5
2020,"Most time i buy airtime from vtu with this miserable app from first bank, they will debit me and never credith my sim card account. It just happen again now.! U pple re scam...",1
2020,"I love it, fast,reliable and easy to use",4
2020,Lovely,5
2020,Fast and reliable,5
2020,"It's a very nice app, I like it but can't use it to fund my bet account, ie sportybet account because there is no column of sportybet inside the app so needs to be updated, ok!",4
2020,Faster Network,4
2020,Just perfect 👌,5
2020,it easy to transfer money without any stress .I don't really know when last I enter first bank to deposit or withdraw is like the app is specially designed for me. no more standing in a queue.,5
2020,It works perfectly,5
2020,Nice one,3
2020,Great,5
2020,Good,5
2020,Best,5
2020,Good app,5
2020,Very stupied ... And useless app....,1
2020,Love it. Simply amazing,5
2020,I can't save beneficiaries again. All other things ok,3
2020,You Guys are Sick Upstair,1
2020,Excellent,5
2020,Very user friendly as well as heavily secured,4
2020,Very comfortable and awesome. I strongly like the App,4
2020,I love the app,5
2020,"Is no more working on my phone , keep telling me that it have reach ten device",1
2020,I have problem connecting to my account it doesn't allow me to log in.,5
2020,fast,5
2020,Great,5
2020,Cant even operate it.it has refused accept mpin,1
2020,The app works perfectly for me,4
2020,good,5
2020,Future,5
2020,"Slow and annoying, the former *894*amount *acc. No# is better off. Don't waste your time downloading this.",1
2020,"I dont have inerested on first money again,how can continue to do my transaction back with *894#,thats is good passed app",1
2020,Awesomeome app,5
2020,Easy to use and never found wanting when ever i want to make any transaction,4
2020,Excellent,5
2020,Awesome,5
2020,Great App,5
2020,Good,5
2020,Pls how can I un link my phone from a certain account and link it up with another,5
2020,"Fast and reliable,I love it.",4
2020,Why can't I get my transaction history. Can't even download statement of my transaction or transaction receipt. The options are there but doesn't work. U keep dragging me to the bank every time I want to cross check my transactions,2
2020,Great,5
2020,I wishing u more wisdom,5
2020,Me first.,5
2020,So good,4
2020,Lovely Fast and reliable First mobile is the best,1
2020,"Good,.makes banking easier.",3
2020,Nice,5
2020,Good,5
2020,Good,4
2020,Ok,5
2020,"The app works effectively fine. However, it could be improved upon by making it possible to transfer to foreign banks.",4
2020,Good,4
2020,"Swift, very swift",5
2020,"The App is awesome and make life easier but it's unfortunate that one cannot generate bank statement like other banks from the comfort of your home via the app, developer should look into this",4
2020,The first,5
2020,Perfect,5
2020,Its mad oooh,5
2020,You guys are the best,5
2020,"Perfect and easy to use, l just love it",5
2020,Awesome,5
2020,It's very helpful for financial emergency and transfer,5
2020,Exciting,5
2020,Good,5
2020,Excellent,5
2020,Dull app i tried to log in it keeps taking me back to insert my pin multiple times. i reinstalled but yet same issue it did not work .most useless bank,1
2020,A very rubbish app don't deserve even 1 rating. Time to change bank,1
2020,Very nice,4
2020,Very nice app,5
2020,Great,4
2020,Best app so far,5
2020,Good performance,2
2020,Very good,5
2020,Nice but some often time experinces slow network connections.,4
2020,Fast and efficient,4
2020,Excellent,5
2020,"Excellent, pls do some categorization",5
2020,It really annoying. The fingerprint is not working,2
2020,"Nice app, but it would be better if we could see all the transactions done in transaction history. I can only see my history for a few days only. Kindly extend the timeframe of transaction history for like 2 months. Thank you.",4
2020,Working perfectly....,4
2020,Works well,5
2020,Awesome,5
2020,EXCELLENT,5
2020,It is fast,4
2020,This is the best app I have seen,5
2020,Best banking App. I love it,5
2020,Good,5
2020,Excellent I,5
2020,Great,5
2020,Very good,5
2020,Satisfactory,5
2020,Good services,1
2020,"This app is rubbish, when doing final click on transaction, it will tell you unsucessful and you will like to click on it again but not knowing clicking on it again goes with another transaction",1
2020,Please can i check my balance and also receives alart with this application?,1
2020,Usefull,5
2020,Wonderful,5
2020,Excellent,5
2020,Great,5
2020,Great,5
2020,Vrey Good .,5
2020,Best,5
2020,Wonderful,5
2020,Nice app,5
2020,Best app so far,5
2020,Very great,1
2020,"I can't believe that this app is still like this since I was frustrated out of it because of its unnecessary features. Since I don't have a debit card anymore so I can't use the app and its limit to register to a limited phone, must I always visit the bank to go stand on a cue just to delete some registered phone to the account, this is crazy, other bank apps uses OTP to register phone to the app, but for this one, I must go to the bank, who does that this days...",1
2020,Okay,5
2020,Slow,5
2020,Fantastic,5
2020,Exceptional App. Truly a wonderful platform.,5
2020,I can't login to my account,1
2020,Good,5
2020,"have been using this app for years ,it is the best .",1
2020,Good,3
2020,Good,5
2020,Good and reliable,5
2020,When I want to sign up for it it keep telling me to enter referral what can i do,1
2020,"Wow i love this app, i can transfer money, check my balance, pay bills without using ATM machine. No stress at all",5
2020,Eaay and convinient,5
2020,Nice,5
2020,How come there is no way to check my BVN on the mobile app?...,3
2020,Excellent,5
2020,Excellent,5
2020,"I can't block my debit card with this app, it's useless.",1
2020,Beautiful,5
2020,Opeyemioluwa,1
2020,Exceptionally classic and user friendly,5
2020,One of the best app I ever use,5
2020,What about screenshot please?,5
2020,Good,3
2020,Best app ever 100%,5
2020,"How do l activate device option on my phone? Though, l have registered the app, but it have refused to accept my mpin or finger print. Pls, help.",5
2020,ASare,1
2020,Good,4
2020,Reviewed,5
2020,So fast but refused to offer me a loan at this pandemic period,5
2020,Splendid,4
2020,Good,5
2020,Nice app,5
2020,Very interesting,5
2020,Why cant i screenshot my account balance,3
2020,"I can't transfer money, I can't recharge or pay bills either through this stupid app and I'm stuck! FirstBank is totally unreliable and they've given Me so many problems, every transaction comes with a feeling of uncertainty.",1
2020,Very good and easy to use..,5
2020,Best ever fast and simply,5
2020,"Makes life very easy for me ,i love this app",5
2020,Great app. Works wonderfully well.,5
2020,Excellent.,5
2020,It very cool to transfer money and secured..,5
2020,"Awesome, apt",5
2020,Nice,5
2020,Awesome. Except for network challenges stones.,4
2020,I did transfer on the app and over 10k was deducted from my accoubt pkease return my money ooo this luck down,4
2020,Good,5
2020,Una dey try,4
2020,Awesome,5
2020,Easy to use.,5
2020,Nice App,5
2020,Good,5
2020,good app for time served my purpose,5
2020,Good to have,5
2020,Poor access to account statement and can't download a day old statement of accounts.,4
2020,It's more convenient,4
2020,Best among the rest,5
2020,Good,5
2020,Good app fast and easy,5
2020,Nice,4
2020,It's so AMAZING and WONDERFUL,5
2020,I love it,5
2020,"Very good app, makes life easier.",5
2020,Nice app,5
2020,It's the best,2
2020,Why is it hard to download,1
2020,Good,3
2020,Update,5
2020,Your fada,1
2020,I can't change my sms number,3
2020,Good,5
2020,This App is great.,5
2020,Reliable,5
2020,Good,5
2020,Users should be allowed to generate account statement under self service like other banks app.,3
2020,Pls allow another user to log in information if phone changes ownership,5
2020,The app is really good but there should be features where one can generate statement of account of up-to 3months.,4
2020,Excellent,3
2020,Good,5
2020,For three days now I have been trying to down load to no avail,1
2020,Very good app,5
2020,Serving its purpose.,4
2020,I love it,5
2020,Is good,5
2020,Fantastic,5
2020,I cant even have access to my account even after entering my mpin,1
2020,Great app.....,5
2020,Nice,5
2020,Excellent,5
2020,Easy to use,5
2020,Very bad and unsecured. Why can't is register another FirstBank account on my device after registering one? Even after uninstalling and installing back. I still can't register another FirstBank account on the phone.,1
2020,This is a good app. Very easy to understand and smooth in operation.,5
2020,Firstmobile apps,1
2020,Lovely,5
2020,Excellent,5
2020,Very helpful,5
2020,I have always enjoyed my transactions using FBN app. Du bist der beste!,5
2020,Nice app,5
2020,Great app,5
2020,Great app,4
2020,Good,5
2020,Its very okay for me. I use it for all my transactions. Maybe an upgrade will be better,4
2020,Very good app easy to access but can't screen shot on the app,4
2020,Fantastic app. Quite simple and easy to usd,5
2020,Good,5
2020,You can do everything with this app. Its very good,5
2020,Why run? Fizzy pop,5
2020,Cool,5
2020,Accurate,5
2020,Find,5
2020,Firstbank is my choice.,5
2020,Smooth!,5
2020,Help finsh my downloading.,1
2020,First Ever 🏦,5
2020,Superb,4
2020,Awesome,5
2020,"Very very very good, ok and ok, evry pecfect",5
2020,🤝,5
2020,Impressive.,4
2020,Its very nice,5
2020,"Why do first banks deduct much money calling it sorts of names ,like stamp duty and others it's much please check on it whether it's private issue or banks order.",4
2020,This app is terrible Always if I try transferring money if my balance is insufficient it will remove the the charges without reversal First Bank is the worst i have ever experienced,1
2020,Great app,5
2020,Nice app,4
2020,Not bad,5
2020,Awespme,5
2020,Very convenient and helpful,5
2020,Good,5
2020,Great,5
2020,FirstMobile is one of the best mobile banking app I have ever used with powerful and interactive UI/UX. _ Kazeem Adeoye,5
2020,Excellent Application,5
2020,Nice,4
2020,Iblove this spp,5
2020,Very very Good,5
2020,You are doing well. Just keep it up. You only need to relax your rigidity in giving us small loans. Thanks.,5
2020,There is no way one can check for BVN on the app... The app is also hanging. Pls do something about it,1
2020,Nice,4
2020,Cool,1
2020,Great,5
2020,Absolutely reliable,5
2020,Fantastic,5
2020,Good,5
2020,Very good,5
2020,It was a bit bad. Because my transfer limit is too low.,1
2020,God bless you First Bank,5
2020,With this app you covered,5
2020,Very excellent,5
2020,Very Important App,5
2020,It working well,5
2020,Very poor to download,1
2020,"I love this app, very useful and very easy to use but Please update the finger print scanner",5
2020,Nice application. Easy to access,4
2020,The App is fast and reliable. Thank you first Bank,5
2020,Very good app.,5
2020,Useful App,4
2020,Good,5
2020,Great app,5
2020,Nice only problem is to unlog from account to log another account,5
2020,An excellent app.,5
2020,The Unbeatable mobile app,5
2020,I can't use the app after registration,1
2020,Ads wont let me carry out any transaction!!!,2
2020,If there is a zero star then I would have rated you with it Why won't there be a customer care link or info in this app and you don't even have a platform where you can chat with a customer care agent. All you can do is post your phone number online and I will have to wait and wait on a queue while my airtime is burning in order to speak with an agent. Corona should just kill you people for even eating my #1000 when I bought airtime this morning.,1
2020,This app is very nice i love it!,5
2020,Best app very easy to use,3
2020,Feel Good about it,5
2020,Very nice,5
2020,Very impressive,5
2020,very good,5
2020,Good app,5
2020,The best amongst the rest...it's never disappoint,5
2020,Good,5
2020,Good work,5
2020,I also work with the bank it alsome,1
2020,Great app,4
2020,First Bank is just too big for this nonsense called app,1
2020,Too bad,1
2020,Wonderfull,5
2020,Soo nice,5
2020,Cool,5
2020,Works,5
2020,Good,5
2020,Thumbs up,4
2020,Excellent,5
2020,It works really well for me.,5
2020,I can't transfer from the app.,2
2020,You guys have refused to allow me open online banking on my phone why,1
2020,Very interesting,5
2020,"i can not impute amount to be transferred,  was waiting this update to correct it but did not. pls work on it",5
2020,I was unable to activate the application can't use it slow & not responding.,1
2020,Terrible,1
2020,Great experience awaits you,5
2020,Very helpful,1
2020,Last update is still July 2019... Is it that there are no new things about First Bank since then?,1
2020,Lovely app,5
2020,Nice,5
2020,"The easiset thing in apps like this is the ability to ""save beneficiary"" without being asked ridiculous security questions like ure trying to access Fort Norx.",1
2020,Excellent,5
2020,satisfactory,5
2020,Good,5
2020,This bank is one of the best bank in Africa in which you can bank with,5
2020,First bank is the best I have ever seen. I have my account with first bank since 20 ago.,5
2020,I have been using app for long now.I don't know what some have against this.Guys keep it up please.,5
2020,Good day pleaae i tried to take screenshot of my balance on my mobile application but it doesnt allow me take screenshot pleaae someone should help me out. I have been trying to do screenshot,4
2020,"I have another first bank account that I want to switch to but I could not. How do i switch, since I cannot operate two apps on one Android?",3
2020,Very good,5
2020,The network is bad,1
2020,Very easy to use... Very nice,5
2020,Good,5
2020,It makes banking easier and sweet,5
2020,Download,5
2020,Good,4
2020,First bank is a good bank dead everywhere you go in Africa,5
2020,Nice,5
2020,Very good,5
2020,Nice app,5
2020,Terrible can't activate the app on my new mobile phone,1
2020,Excellently good,5
2020,"The best Banking mobile app so far, it's unique and one good thing about the App is that u can not screenshot the page, instead u create a receipt.",5
2020,This app is the best,5
2020,It should be faster on 4G.,2
2020,I appreciate it but there are not given day loans,5
2020,Good,5
2020,Fabulous,5
2020,can't download,5
2020,Good,5
2020,Thsnk you,4
2020,"But is not working on my account,why ?",5
2020,Fine,5
2020,I can't login through another phone,1
2020,Nice,5
2020,Good,5
2020,Good as its is,5
2020,Ok,5
2020,Explore the world with it,5
2020,"This is one of the worst Banking apps in the country, even inconsistent Keystone Bank app proved better. Another issue i had with your bank services is that, i had never once requested for any loan from you in 8 years of banking with you, nor recieved any message of an outstanding i had with you, then you sent reports to Credit Bureau i defaulted 16 times in payment to you. It seems FirstBank is getting tired of banking services. But please, correct this on time or send an explanation to this.",1
2020,Very good,5
2020,Nice app but we can't get history of previous account statements,5
2020,"This app is amazing. It fast and reliable, i have no issue with it.",5
2020,Very good application,5
2020,Good bank apps,5
2020,Great app,5
2020,My one and only bank,5
2020,I love first Bank,5
2020,Very good and excellent keep it up,5
2020,Delette,1
2020,Transaction made easy with first of all bank in this nation.,5
2020,Your app is worst than anything because having been registered before but still having issues to reactivate my device phone,1
2020,Terrible. This app keeps crashing on my phone,5
2020,Very good,5
2020,Very good,4
2020,Excellent,5
2020,Easy to operate,5
2020,Nice,5
2020,Good 👍,5
2020,"Im tryung to register on this device for the first time and its always saying card Number incorrect which my card number and pin is correct,i need help can someone put me through?? The app really sucks , I'm finding it difficult ti register.",1
2020,Best App,5
2020,"Reliable, stressless and self explanatory",5
2020,Exceptional,5
2020,Cool app,5
2020,Great,5
2020,Excellent,5
2020,Cool,5
2020,Very helpful and sleek,4
2020,This app is very bad,5
2020,Se,2
2020,DCQ,1
2020,Worst.cant even log out my acouny,1
2020,It's superb but am having challenge accessing the nano loan recently.,4
2020,Awesome mobile banking app. Thumbs up to First bank...,5
2020,Fair in location,3
2020,"Great àpp, especially with the updated firstadvance feature.",5
2020,Really good app..fast and easy no lagging no stress,4
2020,I love this app very fast,4
2020,A very effective app.,5
2020,I lov,5
2020,Nice app. It's my best.,5
2020,Exceptional,5
2020,"Poor service but not as bad as the rest, can't trust to buy airtime with the app because it debits me without sending the airtime and it takes couple of days to process the reversal.",1
2020,Is unfornate of this kind of app,5
2020,Kudos i love dis for sure,5
2020,Use it,5
2020,Nice app,5
2020,Very good,5
2020,Best regards to you and first bank,5
2020,I have two different first bank with different names...how can i use the firstmobile app with the two accounts,5
2020,This apps is worst. You cant even generate your statement of account. I prefer UBA app to this,1
2020,Goni Alhaji modu,5
2020,😋,4
2020,It ease stress of going to the bank before transaction. I love it so much,5
2020,Very Good,5
2020,Good,4
2020,Make it possible for customers to request for statement of account to their email in next update.,2
2020,Very good,5
2020,Great app but you need to provide a place where we can easily remove registered device,5
2020,Helpful,5
2020,Great app,5
2020,Good,5
2020,Great app,5
2020,Bad very bad,1
2020,Lovely app,5
2020,Fantastic,5
2020,A very nice app to control account easily,5
2020,I'm ok with the application,4
2020,Am enjoying my banking,5
2020,"I amTrader, Cashew nuts seller",5
2020,Fantanstic,5
2020,It's nice doing business with you.,5
2020,Great,5
2020,Vry good,5
2020,Very very good app,5
2020,Very nice,4
2020,The updated version doesnt allow screenshots of transactions which is a very crucial evidence that need to be saved instead if genrating a receipt for each transaction. Pls review it asap,3
2020,Good,5
2020,Great,5
2020,"This is the most annoying, idiotic app I have ever seen it just chooses not to open when you need it the most totally stupid",1
2020,Good,5
2020,I love this app,5
2020,"Well, the app have been helpful and I believe it will continue to improve in subsequent versions.",4
2020,Sl0,3
2020,Firstbank should improve technologically becos i can't imaging that i changed phone and got a new firstmobileapp then i have to transfer 5k for like 3times b4 it functions effectively.,4
2020,Amazing it's very helpful.,5
2020,Excellent,5
2020,Its good app,5
2020,"I regret ever downloading this app its useless, saying network ish, first bank needs to work on their network",1
2020,Excellently,5
2020,Very ok,5
2020,Beautiful,5
2020,I can't see any doace for personal information,3
2020,"Best app,ever so easy to download and install an amazing experience",5
2020,The app does not open on my Airtel mobile line because that's the line I browse with.,1
2020,Good banking,5
2020,Good,4
2020,Good,3
2020,Lovely app,4
2020,The most interactive and versatile banking app in Nigeria... Can only get better,5
2020,Effective,5
2020,Cool,5
2020,Nice one,5
2020,There is no provision to add another of your First bank account to your previour Firstbank mobile app you had on your phone. If you have more than one Firstbank account. Other banks moblie app can accomodate all your accounts by just adding them. Your ITTECHNICIANS OR ENGINEERS should update they have been left behind. No show of modernity in the bank use of internet opportunity and flexibility of this day. Is discouraging.,5
2020,Ok Thanks,5
2020,"Need to improve on customer care calls, for now it is complete rubbish and a fraud.",1
2020,Very good and easy to use,5
2020,Good,4
2020,Awesome..... Its cool.,5
2020,Nice,5
2020,Great,5
2020,nonsense app,1
2020,Very very useless,1
2020,Fingerprints should open app directly,4
2020,Good🤠,3
2020,Good,5
2020,Excelent,5
2020,Lovely,5
2020,Fine,5
2020,I enjoy it so much,5
2020,Good,5
2020,Nice,5
2020,Good,5
2020,Good shal,3
2020,Excellent,5
2020,cant reach inside,1
2020,How come there is no log in option for existing users. I reinstalled the app and I've been struggling to log on. I can't get another otp cos my device is registered already. Kindly revert asap,4
2020,"This is just about the worst banking app I've had to use. To think that this app was last updated since June 2019 is a big disappointment for a bank that pride itself as first in everything banking. There is no option for requesting bank statement, biometric is not activated for carrying out transactions except for login in, transaction details are not detailed, as it does not reveal balance before and after transaction, transaction alert can take up to two days to reflect.",1
2020,"Can't register my new device, the response was that I have exceed my device limit. What do I do?",1
2020,It a good app,4
2020,"Exceptional, brilliant.",5
2020,I love it,5
2020,Transfers always have network problems way too much,1
2020,Great!!!,5
2020,"This is the most irritating and annoying bank app. You can not log in to carry out a transaction and it goes successfully. You must try up to 10 times. To even send you alert for transaction carried out takes days. One can't keep tract of transactions through alert. No wonder my friend closed his account with them. If I have my way, I will short you guys down. Not reliable at all.",1
2020,Smooth,5
2020,I have been trying to login with my phone for the last one week but it doesn't show me register,1
2020,I love first bank app,4
2020,Perfect,5
2020,Excited,5
2020,is good ever since I have been using it but suddenly it stop working,4
2020,Always the first,5
2020,😭 Please add customer sevice,1
2020,Good,5
2020,Great app,5
2020,Excellent and efficient,5
2020,It is very effecient. Paying utility bills on it is super.,5
2020,Excellent 👍👌,5
2020,I have been using this App. It is first of its kind.,5
2020,I have been unable to update my app for so time now and some feature not working.,3
2020,Excellent,5
2020,These app is good for online banking,5
2020,Very good,5
2020,Excellent. Thanks,5
2020,So good and work's well and nice 👍👍👍👍,5
2020,"Good experience,but app doesnt allow screenshot",5
2020,"Please am abroad and want to be using this app for easier transactions, but at some point of attempting to make a transfer they would say they sent an OTP code to the Nigerian number registered to this account which is my mum's number and I can't reach her always, I have sent her to the bank to register my Gmail too to the account so I can be getting those codes myself but am still not getting them, so please it's either you cancel this OTP codes for me entirely or register my Gmail to the acc.",2
2020,App is not functioning,1
2020,Satisfactory,5
2020,Make una dey try,5
2020,Nice,5
2020,Banking made easy,5
2020,I have been using this app for more than five years my problem is along the line I had been changing my devices not knowing that you can't change your devices more than ten times and when I tried to access the app I was told that I had exceed the ten devices and problem is that bye bye to the app or is there any option,4
2020,Exellent,5
2020,Never fail to amazing,5
2020,Wonderful and very excellent to me as a customer.,5
2020,Great app from first bank,3
2020,Good,5
2020,"It is rather unfortunate that since 3 days ago I cant login to transfer my money out of the bank, pls how can I login I need to access my money and if possible close the account and leave this bank. Everything they are very slow.",1
2020,Most secured bank in nigeria,5
2020,U cant screenshoot,4
2020,Best one,5
2020,I couldn't reset my question and answer it so annoying,1
2020,Factastic,5
2020,Wonderful,5
2020,It very good farst and snapy.,5
2020,Is good,5
2020,Good app,5
2020,Very easy to up rate .,5
2020,Good application,5
2020,Trying to open account but the email field is not responding,3
2020,Excellent,5
2020,Good,5
2020,I can't even create an account its a total waste of time,1
2020,Awesome,5
2020,I cant login,4
2020,Very great app,5
2020,Best,5
2020,I like it best app ever,5
2020,Jessy rocks,5
2020,Fair,5
2020,"Most times it just malfunction, and again their is no link in which a customer can buy data directly using the bank app, u guys need to work on it",2
2020,It is good and fast,5
2020,Nice,1
2020,Excellent,5
2020,They can try......,5
2020,Would be much more efficient if live chat option is available on the app,1
2020,Nice,5
2020,Nice app,5
2020,Amazing and resourceful,5
2020,Good,4
2020,Excellent,5
2020,Good,5
2020,Exellent,5
2020,great,5
2020,Excellent,5
2020,"Very poor customer service, you can't chat with their customer service. It's not customer friendly.",1
2020,Excellent,5
2020,Improve on using no internet connection,3
2020,A very satisfying App that ease our banking anytime. Thanks,3
2020,Una try,4
2020,I have never been disappointed. Thanks first bank.,5
2020,Nice app,4
2020,I love it,5
2020,It's slow,1
2020,Satisfaction,5
2020,Excellent,5
2020,All the things I bought online using first bank has no prove of payment. No sms to show debit and no sms to show balance. I feel like my money and transaction isn't secured. Is first bank gradually becoming the last? Please upgrade your system to meet with customers online need. Thanks,1
2020,Nice,4
2020,Good,5
2020,I love this app. Kudos to you guys at First Bank!,5
2020,Greater,4
2020,"Just uninstalled my this app,pls make OTPs available to international numbers or at least to emails of account holders living in diaspora.If I cant use my app for transactions because I dont use my Nigerian number anymore,then my account needs to be closed as well",1
2020,Very well,5
2020,Good,5
2020,Very nicr and sweet app to use. User friendly and robust at the same time.,5
2020,WHAT IS THE PROBLEM WITH THIS APP???!!!! THERE ARE ALWAYS ISSUES GOSH!! I NEED TO SEND MONEY AND I CANT!! FIX IT! LWAYS HAVING ISSUESSS!!!! GOSH!!! I NEED TO SEND MONEY URGENTLY AND THERE ARE ISSUES WITH THE APP... ZERO STARS,1
2020,Good,5
2020,Very nice,4
2020,Thumps,5
2020,Not working properly,1
2020,"It was great using d app So fast n reliable in transfers n paying of bills.. It feels more safer n secure using d firstbank mobile app.. To firstbank, I say u guys r doing a great job.. Keep moving forward n upward..",5
2020,I have promblem to my firstmobile if i enter with my Atm to ACTIVATE THIS DEVICE.... (You have reached a maximum device limit of 10)Please help me resolve it.,2
2020,Interesting,5
2020,Good for me,5
2020,Excellent thanks,5
2020,My bank when sabi,5
2020,"I wish one can activate without the need of ATM card, just like other Banking app.",2
2020,Good,5
2020,Interesting,5
2020,Good,5
2020,Unable to install the app and use it after I got this device was mistakenly flash by a technician attempting to unlock it,3
2020,Very good app,5
2020,good,3
2020,Not too good,5
2020,Good,5
2020,"I realy like the app, Perfected.",5
2020,Very first in getting loans,1
2020,Good but not opening,5
2020,It is wonderful. There is no disappointment.,5
2020,The best app ever,5
2020,Good,5
2020,Nice,4
2020,Bad very bad,1
2020,Worst app in the world. If you can't manage ordinary transfers why not just shut the app down instead of frustrating customers? Time to switch banks tho😒,1
2020,Good,5
2020,"The app has issues, sending money and buying airtime fails. It's really poor",1
2020,To change forgoten pasword be d deal,3
2020,Cool but requires strong data flow to work,4
2020,Good customer service,5
2020,Excellent app. So easy to use,5
2020,"The once useful app is becoming problematic. First, it now has connection error always and would always complain of network problem. Next, generating receipt on old transactions is now a problem. Do something about these.",1
2020,Very nice app,5
2020,What's wrong with the app? One can't open it to log in for sometime now! Is it network issues or the app itself?,1
2020,But it's slow sometimes and it is very bad,3
2020,Easy to understand and use on the go,4
2020,"This is the worst Mobile App have ever encountered. It's being the the worst app on my mobile since the beginning of this week, very worst. I think I should change to another bank.",1
2020,Excellent,5
2020,Awesome,5
2020,Very helpful,5
2020,Cool,5
2020,Nice,5
2020,Quite satisfactory,5
2020,Good,5
2020,"I just downloaded the app, error message shown connection error please check your network connection. Even when I have a strong 4g. Please fix it",2
2020,Por network is not fast,1
2020,Very poor,2
2020,So good,5
2020,Good,5
2020,This app is rubbish,1
2020,i am new in this app,5
2020,Best app ever,5
2020,Sulaiman Muhammad,5
2020,Great,5
2020,Great app,5
2020,You guys shud fix this app. I've lost a lot of money trying to make transfers lately,1
2020,Good App,5
2020,"During a transfer transaction, an advert always appears over the proceed button at the point you want to complete a transfer, rendering the app practically useless for transfer transactions. Don't know what the developer was thinking.",1
2020,This app is more than a good app...,5
2020,Such a nice app....,5
2020,"This is a terrible, everytime one wants to make transfer one useless banner shows up that does not allow one to complete transaction! You people should adjust this else it make the app useless! I mean very useless. Coz my experience has been very terrible with the app!",1
2020,"This app is one of the most poorest Banking app. So annoying, very slow, makes sending money very difficult. The app will pause your transaction half way, before u know they have debited you without crediting your recipient.",1
2020,Very fraustrating app. It's so difficult to use when the first Bank advert pops up below the screen making it impossible to continue the transaction. The USSD application is more useless,2
2020,Commendable. Easy to transfer and do other things 👌,4
2020,Great,5
2020,Good,5
2020,"The app is very sharp, fast and strong.",5
2020,"This app keeps lagging each time I want to make use of it. I have spent all day trying to access my account and make some transfer, not allowing me to. Please do something to make your app perfect the I will rate you with five star.",2
2020,Good app except that its difficult at times to save beneficiaries,5
2020,no responding,1
2020,Good,3
2020,"It's so good, i don't just like it but i love this app.",5
2020,Good,5
2020,"This app is really giving me headache, it has refused to appear on my phone screen which is making it difficult for me to use..",4
2020,It has not been working since last week. Very bad that I can not make my transaction.,1
2020,Great,5
2020,This app is terrible...,1
2020,Fantastic,5
2020,"Not connecting and unable to access the app since the recent update, making me to dislike firstbank after series of emails still nothing has been done.",1
2020,Great,5
2020,Not connecting,2
2020,Good,5
2020,Simply the best,5
2020,"Its a great app, makes my banking easier",5
2020,You're trying,1
2020,Perfect,5
2020,"This app only shows transaction details for the current day and the previous day. If you put any other date, it won't show you the transaction details. Please something should be done about this.",4
2020,The application is very good.,3
2020,Ok,5
2020,This app is a total nonsense and the creator is a total fool as well........There's no way to remove my account on the current phone even if you had to sell your phone your account remains on that phone and the new owner of the phone can easily access your account........,1
2020,I love this app soo much____👍👍👍👍👍,5
2020,"Since I updated the app, I can't screenshot on the app, aside, I can't print my account statements on the app, this is total bad, you need to solve the issue @firstbank",2
2020,Excellent. Best banking app ever.,5
2020,My best banking app...keep it up developer.,5
2020,Cool!,5
2020,Good App,4
2020,Cool app,5
2020,Good,5
2020,Fast transactions but late alerts atimes.,5
2020,Goodbanking,5
2020,Superb,5
2020,Good,3
2020,Good V,5
2020,Cool,5
2020,So good,5
2020,Great,5
2020,Satisfactory,4
2020,Very good,5
2020,Perfect and smoot services,1
2020,Good,4
2020,The best app ever...,5
2020,Perfectly okay!,5
2020,Good,5
2020,Best,5
2020,Nice one,3
2020,Excellent,5
2020,"Of recent I recharged my phone with this app, i was debited but my phone was not recharged and has not been reversed even till now.",1
2020,Great,4
2020,Sharp,5
2020,I love this app so much. Very easy to use,3
2020,Fantastic,5
2020,"This app doesn't work for more me any more, when i input my transaction pin it keeps telling me "" special characters are not allowed. Pls. fix it. Because of that i give it only 3 star.",3
2020,Very poor but good at times,4
2020,Vrry good and convenient,4
2020,Nice one,5
2020,Excellent,5
2020,I always use first bank app to top up but sometimes i do not get the airtime nor been refunded. I have complained several times about my money not being refunded but nothing has been done about it. Hope this review will reach the right person.,1
2020,Good,5
2020,Fantastic App,5
2020,"Very poor you change phone it can not be activate again, the message said you have reach the maximum of ten (10) device.",1
2020,Perfect,5
2020,Good,5
2020,Very helpful!!!!!!!!!,5
2020,This is a great app,5
2020,Very ok,5
2020,Ok,5
2020,Best,4
2020,Fantastic. It has the most functional receipt,5
2020,It is good but my transfer page is blank as in it is white and I don't understand it,5
2020,Nice,4
2020,No place to create account.,1
2020,Superb,5
2020,I blocked my ATM card using d app... Now I can't unblock it. Always showing no network,1
2020,Perfect,5
2020,NICE,5
2020,"Best,it help me a lot during my business transaction",5
2020,It's very helpful,5
2020,Good,5
2020,Very good,5
2020,Best,5
2020,I logged in with one account and then I wanted to switch to another FBN account on my FBN Mobile App but I can't remove my details again. And neither can I add another account like I did on my UBA Mobile App,1
2020,It's perfect,5
2020,Thank you,5
2020,Simly the best,5
2020,Please can't i download my statement of account from the bank App?,2
2020,Excellent,5
2020,A very good Banking Application.,5
2020,"Cant register with my new card, keep showing the user has been deactivated even after uninstalling and reinstalling",1
2020,Good to go,4
2020,good,3
2020,Is great,5
2020,Well done and keep it up!,5
2020,Nice,5
2020,Ynj. X n,2
2020,This is the worst banking app I have ever used. Check name and Name never appears,1
2020,"The app is really good. I suggest that your regular update will enable the app to store and retrieve the account numbers of previous transactions within the app. At least one does not need to go through the stress of copying account numbers from outside the app. Better still, make the account numbers of transaction history retrievable for the purpose of making subsequent transactions easy. Thank you.",3
2020,This app sometimes behave terribly. Kindly continue to work on it for better effectiveness and customer satisfaction,2
2020,The app is worth the MB.. Dnt hesitate to download.,4
2020,Nice,3
2020,This app is non sense. First bank should scrap this app if they cant come up with something good. You can not even generate statement of account with this app. Providers should make it to be self servive. You can not generate statement of account through the app. The trsnsaction history can't stay more than a week. What is the use of the app?,1
2020,Great,5
2020,Good,4
2020,I cant instal fisrt bank mobil apps,4
2020,Very helpful,5
2020,Is the best bank in the world,4
2020,Remains card control and account statement options,3
2020,Effective application.,5
2020,Fantastic,5
2020,Good app,5
2020,Amazing,5
2020,Very good 👍,5
2020,Is a nice app ever,5
2020,Good,5
2020,Perfect,5
2020,Good,1
2020,Please you guys should try and get new features this app is not updated... Try and update this app is not working with the new update phones,4
2020,Super,5
2020,Goog,4
2020,Perfect and user-friendly. Good to go.,4
2020,"Excellent... I think it's one of the best banking Apps, that is, if it's not the best banking App.....",5
2020,Exceptional,5
2020,Great app and ease stress of que,5
2020,Very good,5
2020,Good app,5
2020,This app sucks. I swapped my phone and can't get off the firstbank account registered on the new phone. Thats appauling!,2
2020,Great,5
2020,I love that apple to use,5
2020,User friendly,5
2020,"There is no option to recover receipt of a previous transaction. Besides the account name, I can't view the beneficiary account details of a transaction done a day before. That should be basic in any bank app. Unimpressed!",1
2020,The app is efficient for transfer and bills payment but still needs to be upgraded to perform more financial functions like foreign account transfer in dollars and pounds sterling. The issue of transfer receipt generation from previous transactions should be looked into.,4
2020,Good for use,1
2020,Nice app,5
2020,This app make account easier to view and to transferred money to ur love once ...,5
2020,Problem in logging in,5
2020,Worldwide use is assured,4
2020,So goo,5
2020,I asked for a loan and they said they can't give me any loan,1
2020,I love this so much,5
2020,Is not activating,1
2020,"After this recent update, the app does no longer recognize my fingerprint. It responds with 'invalid pin'",2
2020,Good and fast,5
2020,Good,5
2020,Good,5
2020,excellent,5
2020,The fastest mobile banking app,5
2020,Reliable app,5
2020,Best bank ever,5
2020,First mobile app works perfectly with good internet connection.,4
2020,Fair,2
2020,"Please i have not been able to use this app, all it kept telling me is that you have exceded the maximum device limit of 10",5
2020,"The app needs to be worked on, i can't get bank statement or for it to be sent via email or whatsapp. I can't view transaction details of the past 2 months. Can't accredit screenshot acct details.",1
2020,Need a loan for business,5
2020,So cool,5
2020,Great job and nice app,5
2020,Good,5
2020,Faster way of doing banking.,5
2020,The service is better,5
2020,Very good,5
2020,"I love this app. I've been using it for years. Very user friendly. But since I updated it, I'm not able to make screenshots when I'm in the app. I'm confused. The keep saying my app doesn't allow screenshots. It's annoying because I didn't alter anything before I updated it. That's why I gave a rating of 4.",4
2020,Excellent,1
2020,"I love the app, but can you please provide option for requesting bank statement of account.. This will greatly help and reduce stress",4
2020,Great,4
2020,Great,5
2020,Good,5
2020,Better than the old versions. Thanks,4
2020,Good app,5
2020,Great.,5
2020,Not recognising my details after update. It used to be my best app so far.,1
2020,i love this App,5
2020,This App is very effective and their prove of transaction is superb,5
2020,Its good,5
2020,This app is good both abroad and home. It is well versed. I will just explored the workers to improve on their services towards the adults on how they can be educated on how to use the application.,4
2020,Perfect,5
2020,Good,5
2020,Lovely app,5
2020,The app is to good,5
2020,Great,5
2020,It has been so helpful to me.,5
2020,"Very poor app...i can't add an email address or sync numbers,this app is terrible you can't recharge or transfer without an OTP... Useless app",1
2020,Very good and fast,5
2020,"Superb, i like it.",4
2020,The App is exceptionally user friendly. I'd refer it to anyone who wants to really experience Mobile Banking in Nigeria.,5
2020,Perfect,5
2020,"This app is easy and useful for me. Though, it's difficult to use in other people's phone.",5
2020,Good,2
2020,Good,4
2020,Lovely app,5
2020,Great,5
2020,Best,5
2020,I love this app,5
2020,Satisfactory,5
2020,I like it. Its convenient.,4
2020,Very bad,1
2020,It's ok,4
2020,Very nice app,5
2020,Good,5
2020,Good,5
2020,Good,5
2020,Great App,5
2020,Awesome Great,5
2020,Excellent,5
2020,Very good,5
2020,Good,4
2020,Good,5
2020,Excellent,5
2020,It reduce stress,1
2020,Good,5
2020,Ok,5
2020,Cool App,5
2020,"The best app, very reliable",5
2020,Very friendly app,5
2020,It makes life easy,4
2020,It is a very good app i have use it for more than 3 years now and i don't have any issue with them.,5
2020,Great,5
2020,"I want to download this app since today, nothing come out and I want to run transfer.. Is affecting my business... First bank do something oo",5
2020,Is always excellent,5
2020,Kk cool,4
2019,"This app is terrible. I feel like i am wasting my one star. Please Google playstore should introduce zero star. The quick features before login sucks. Login sucks. Features sucks. Adding beneficiary sucks big time. Lastly, no one respond to any feedback here. How can i get back my one star.",1
2019,Please make the app able to register another account if you don't need the formal account previously registered on it..,1
2019,Very useful,5
2019,When do I Start?,5
2019,Useful,4
2019,Very Useful,5
2019,V.good,5
2019,nice,4
2019,Fabulous app,5
2019,Cool,5
2019,Good,5
2019,The app is very good but the only thing is that screenshot cannot be done on it,3
2019,Excellent,5
2019,Nice and good,3
2019,i am unable ti transfer my money what kind of rubbish is this if i cant transfer my money in 2 hours i will create a ruckus.,1
2019,Great bank application,5
2019,"Very bad, i can't screenshot in the app, i feel really very bad about it, upgrades should advance an app and make it more user friendly n not making users uncomfortable with new developments. Fix this please. Good app anyway.",1
2019,Wonderful,5
2019,Super,5
2019,Am unable to fill some form,1
2019,Its ok For me using first app is cool,5
2019,So easy to operate I love my first bank happy Xmas to you all and happy New year in advance love you all,5
2019,Nice one,5
2019,Excellent performan,5
2019,Good,3
2019,Good,5
2019,Will I verify my number,1
2019,You are really the first. Keep up the pace please.,5
2019,Good,5
2019,Good,5
2019,Very convenient and easy to apply,5
2019,Great,3
2019,Awesome,5
2019,Verygood,2
2019,Nice app and its user friendly.,3
2019,Very good,5
2019,Wonderfully awesome 👍,5
2019,Great!,5
2019,Excelent,5
2019,Nice app.,5
2019,They are the best,5
2019,Excellent,5
2019,"Secure, easy, fast and reliable to use",5
2019,Best way of banking,5
2019,Nice app for transfer of money especially,4
2019,This app is very useless! I don't know why I wasted my data downloading it several times when I can't even open it.,1
2019,Very convient and good,5
2019,The best app. so far!,5
2019,Am relieved I have it. Good job👍🏽,4
2019,Excellent,5
2019,Good,5
2019,Very slow,2
2019,Inability to view my account balance,2
2019,Good,5
2019,Excellent Good app 🙏🙏🙏,5
2019,Great,4
2019,Not that good,3
2019,Good,4
2019,Good,5
2019,"The app is fast and sleek, it can generate receipts and prevents screenshots on the app. Making it safe for use.",3
2019,Cool,4
2019,Always difficult to tranfer money.,1
2019,Goooood of you,5
2019,"A perfect representation of Nigeria just can't do anything right. First bank indeed. Every time this God forsaken app updates, it comes back with new issues. It keeps saying check your connection when it's time to do anything useful, like transfer and save beneficiary. Throw the whole app away.",1
2019,"Wonderful, i have never seen anything more convenient. And it also helps to pay my bills",5
2019,Very good,4
2019,So user friendly,5
2019,Excelent by fire,5
2019,Okay ooo,4
2019,Fantastic,5
2019,"Simple and easy to use., i love it",5
2019,Good,5
2019,Good,5
2019,Good,4
2019,work experience,5
2019,This is an important app,5
2019,It is ok.,4
2019,It shows on the description pictures that I can add more than one account. I tried adding my second account and it doesn't even have a feature for doing so. How do you add more than one account to the app?,1
2019,Great,5
2019,It ease one's way of transaction,5
2019,Very good,5
2019,Great App.,5
2019,"But I can't use it to do any transaction. When I follow the process step by step, that token only what has been giving me problem always.",5
2019,Good,5
2019,Excellent! First Bank truly the First. Keep it up.,5
2019,Good,5
2019,Awesome,5
2019,Awesome banking app very easy to use,5
2019,Wow,5
2019,Poor app,1
2019,Great,5
2019,Please i forgot my mpin how can i recover it,4
2019,Very good,5
2019,update First Mobile of First Bank for me.,5
2019,Fantastic,5
2019,Best,5
2019,asaa,1
2019,Good,5
2019,Easy to operate,5
2019,This app is completely rubbish,1
2019,Is good,5
2019,Great,5
2019,Jln hya,5
2019,excellent app.,5
2019,Good,5
2019,Please how can I add another account on my first mobile app,5
2019,My account,4
2019,"What an update! Everything was perfect until you guys upgraded thr app to 
version 1.8. Now I can't even download it on my android 4.2. You guys need 
to review this issue urgently",3
2019,"A great time saver app but could be better. Storage of beneficiary details is not possible yet with this app, so please try and improve on that",4
2019,"I can't screen shot, the app didn't allow me to view my statement of account that is more than a month",1
2019,Most of the time the app is down and cannot transfer money.,1
2019,Good,5
2019,Good,5
2019,Accurate,5
2019,"Good,and very easy to use",5
2019,best ever,5
2019,Awesome,5
2019,You can't generate estatement from the app onlike other banks app which is very bad.,2
2019,Good app,5
2019,Marvelous,5
2019,It's ok,5
2019,why can't I creat account? it keeps telling me can't create costumer why??,1
2019,"Too bad , can't make transfer .",1
2019,"Reliable and convenient mobile app, firstmobile is wow",5
2019,Good,5
2019,Can't view transaction history properly,1
2019,Your sevices is very poor try and improve,1
2019,Very good app,5
2019,Perfecto,5
2019,Pls help with generate receiot. The transaction history at the generate receipt is not working. Kindly help on this. thanks,3
2019,Perfect,5
2019,Good,5
2019,"It was very easy and straight forward, but I'm having problems with the first one that I download that is why I deleted it to download a new one and start afresh.",5
2019,Great app,5
2019,Excellent,5
2019,Very good app. Users friendly,4
2019,Poor services. Very poor. I haven't been able to transfer today at all.,1
2019,This app is so great,5
2019,A lot of features required in a mobile app are missing,3
2019,Since this December update I have been having issues with this app. I will enter my login and it will open. I will click in transfer and select the bank I want to send money to and enter account number and it will load forever and end up saying that I should check my connection. Even when I switch networks it's still same thing. If I want to send to saved beneficiaries after adding the amount and password the advert banner at their footer will cover the TRANSFER button where I will use to send,3
2019,"This App was so efficient in the past but, of late, it has fallen below standard. I have to try a multiple times before I can transfer money to other banks and , even to a first bank account. The bank must fix this recurrent case of ""connection errors"".It is so annoying and frustrating.",2
2019,"I cant tranfer to other bank with my app since 3days, whats happening?",1
2019,Very poor these days,1
2019,Nice app,5
2019,"I am not pleased at all. I was debited since 26/12/2019. I have called and they assured of a reversal by yesterday up till now nothing. I have been trying to reach them, when an agent finally picked he cut the call! I have been calling back since then and it is just cutting. Is that nice?",1
2019,This app has become very terrible in the last one year ...I can't view transaction history that is more than 2 months ..Also it keeps showing error in network connection when am using a 4g phone with full network bar..I have my other bank apps working perfectly...I would have ditch this una bank if not the fact that it is my business account which I have had for over 14years now ...this app always embarrass me when I needed to make payment to someone urgently ...,1
2019,I tried to login but it was stating invalid card number... Just bacause I changed my phone... Very bad and it kept me worried,1
2019,Awesome,5
2019,Great,4
2019,Ads are blocking my transactions. This is terrible,1
2019,This app is great. I have read a lot of reviews with negative tone to it and all borders on knowledge gap with mostly customers and some staff. I wish the bank can post the Q/A on observation and how to do stuff for a guide. Great App. Cheers.,5
2019,Good,3
2019,Good app,5
2019,I lost all my money to an invisible hacker using the money in my acxount to play bet9ja since ive activated my account with this app. I doubt if this is truly from Firstbank.,1
2019,Is lovely,5
2019,I cant éven seem to log in or register my card as it tells me not connected to Card system . what the hell is happening. This app is getting worse,1
2019,It's cool,4
2019,Excellent,5
2019,Good,4
2019,This app is as useless as the bank itself.. It malfunctions a lot and is definitely unreliable because it always has to deal with network issues and other versas..,1
2019,Cool,1
2019,Just downloaded it and I can't register it's showing not connected to this card system please i need urgent reply on this issue please ohhh,1
2019,Good app,5
2019,It's keep stopping,1
2019,Good,5
2019,I can't even transfer to other Banks anymore.,1
2019,Easy and simple to use,5
2019,Best mobile app ever,5
2019,Excellent,5
2019,Awful...,1
2019,Good,5
2019,EXCELLENT THANK U IN JESUS NAME AMEN,5
2019,Yes if you transfered to many people,5
2019,Well done job,5
2019,One cannot run 2 account with same account name on it. E.g if someone has a current and savings together you can only run one account.,2
2019,The application was very bad.... sincerely am not happy with this,1
2019,Awesome,5
2019,Nice experience,5
2019,"Trying to activate this app on a new device but to no avail. Saying "" error verifying card"" tried many things. Pls do something about this",1
2019,Poor for new users,1
2019,This app is no longer working. it will always instruct you to activate and when you do that is still won't open. I can no longer do transfer or pay bill ťhru it.,1
2019,Good,4
2019,The OTP number will not come as an sms,5
2019,It has been very helpful to me I swear I luv it so much,5
2019,Excellent,5
2019,Good,5
2019,Am having problem to log in,5
2019,Good,1
2019,Excellent,5
2019,The transaction service is poor.please firstbank upgrade your online server. Prince Remmy,2
2019,Excellent,5
2019,Bad app. Can't even transfer money from the account to another account,1
2019,I downloaded the app earlier today and it's been hours now that i have been trying to transfer funds but all i get is a blank screen. Truely frustrating,1
2019,Good,5
2019,Kk o kkokk u k,5
2019,Very good. I recommend.,5
2019,Perfect,5
2019,Good and save,5
2019,This is a great app in fact my best banking app,4
2019,Very great and effective and timely,4
2019,Good,4
2019,"The developer of this App is very very lazy and unserious. The complaint below was sent in April this year. This is December, and nothing was done about it. ""Please kindly adjust the number keys. The '0' key is jaming with the 'Get help' option key in the app.""",2
2019,I love it cos it works well.,5
2019,Very good,5
2019,🤗 🤗 🤗,5
2019,Perfect for use,5
2019,Fast and effective,5
2019,Excellent and reliable,5
2019,Why is my first mobile app giving me a response that I've exceeded my device limit when I tried to reactivate my account on my new phone??,3
2019,Not fine The app is too slow and loads anyhow,1
2019,Its good,4
2019,Good...,5
2019,Very good application,5
2019,"Good afternoon, impressive and helpful.",4
2019,Wonder on yur palms.,5
2019,Good app,5
2019,"I love to add my second account to the app, so l can use a single app for both accounts but thats not possible",2
2019,Best app,5
2019,Good,5
2019,Good,5
2019,"I would hav lUVD to give u a 5star but no,I made a transaction with ussd 894,u didn't send me a debit alert on my number or email.and u wil still charge 4 sms alert,i needed to knw if I hav been debit, if D payment had been successful,.Or 2 repeat the process,I needed something 2 show a prove of payment so I decided to make use of the app only 2 see the payment was successful,But can't be screenshot..it didn't serve the purpose I downloaded it FOR, DISABLIN SCREENSHOT DSNT MAK DIS APP ANY SAFER",1
2019,Excelleny,5
2019,Very Good App,5
2019,Easy going,5
2019,First bank,1
2019,Good,5
2019,Why can't I access my bank statement on the app?,2
2019,Baba app,5
2019,Works fine,5
2019,"Poor app,",1
2019,Very good app,5
2019,So lovely,5
2019,Very good app,5
2019,Good,5
2019,Dont known why this app is making me angry sometime trasaction dont go easylly 😬😬,3
2019,cant download,2
2019,"I changed my phone and ever since, I have not been able to reactivate this app. on the new one.",4
2019,Best banking app,5
2019,Its a very easy way for transactions,5
2019,I enjoy using the app because it is quite easy and fast.,4
2019,Easy for transactions,5
2019,Satisfactory,4
2019,Lovely,5
2019,It's a nice app,5
2019,Very good,5
2019,Efficient,5
2019,Quite spasmodic. Worse than earlier versions.,1
2019,Its a careful touch sir,5
2019,Best bank,5
2019,Nice and helpful,5
2019,It is a great app Nice,4
2019,"Good day, i am writing this to request that d management of this mobile app chages the transaction receipt that is generated frm d mobile app after every transaction including the one in the transaction history page, it is being used to commit fraud, God knows how they edit it and use it as a proof of payment. and i have experienced 4 different cases like that, 2 directly to me and to other friends,they solely use first bank to commit, if your bank mean alot to you pls take action now.",1
2019,The app crashes alot has happened on six occassions when I'm doing financial transactions causing me to transfer money more than once because it crashed while I was sending money....please resolve this issue as it's happening alot.,1
2019,Excellent,5
2019,"I just downloaded it, followed all the processes to register yet it refuses to show me my account details let alone allowing me to conduct some transactions. The worst app I have ever seem",1
2019,Perfect,5
2019,I can't add an account as a beneficiary always getting special characters are not allowed..disappointed ..moving to my second bank app no time for frustrations,1
2019,Good,5
2019,I luv it,5
2019,Good,2
2019,Better,4
2019,Its very good.,5
2019,Excellent,5
2019,Great!,5
2019,Good,5
2019,Very good,5
2019,Great,4
2019,Nice app,5
2019,Good,5
2019,"Good app with fast transaction, but my own is saving the benefiary details, please work on this. Thank you",5
2019,Wonderful application. Easy to use. It's really your bank in your pocket. Thanks First Bank.,5
2019,Great app the best ever,5
2019,Good,4
2019,Okay,5
2019,Great,5
2019,Very smart,5
2019,I love this app 9ic one,4
2019,Poor service that keeps debiting you for failed transaction. Rubbish,1
2019,Nice,5
2019,Helpful,5
2019,It's been great at first but now when trying to transfer money... It gets stuck on the choose account option.. No account is shown.... Please make the nessecary correction.. And it's not due to bad network.,2
2019,Dans wanderful,5
2019,Ok,5
2019,Poor network,1
2019,Good,5
2019,Good,5
2019,It ease my transactions,4
2019,I can't download the app on my phone,2
2019,GOOD AND WORKS PERFECT,4
2019,"Very annoying app, after setting up my unique security question it keeps saying special characters not allowed. Please you guys should resolve this issue. Thanks.",1
2019,Cool,5
2019,Check the new update. Its bad. And messing up the fine app,4
2019,"Nice one, best banking app so far. Pls allow the use of special characters on account names. Also allow screenshots on pages.",5
2019,Excellent,5
2019,Very poor recently,1
2019,So wonderful and stress free,5
2019,Good going,4
2019,Easy to navigate and straight to points and detailed,5
2019,"Nice app, always the first",4
2019,Niice,5
2019,Good,5
2019,Awesome,5
2019,"When you enter your pin, it keeps saying ""special characters are not allowed"" I saw a similar review on 23-10-19 How long does it take to fix a validation error?",1
2019,Like it,5
2019,Better,3
2019,We need to be able to take screenshots on the app. It's very handy when we have problems with withdrawals and transfers,2
2019,Not very functional,2
2019,Love first Bank,5
2019,Fair,5
2019,It's cool,5
2019,Wonderful,5
2019,Very appreciative app,5
2019,Smart,5
2019,Good experiece,5
2019,Fantastic app,5
2019,Nice app,4
2019,Nice and good,4
2019,Is not opening in my phone.. It requesting crosswalk project,1
2019,Nice,1
2019,"Why is there always a problem with logging in, a problem with inserting characters when typing? The idea of mobile/internet banking is for seamless banking. The app has a good package in design and offerings.",3
2019,Good,4
2019,Good app,5
2019,Great,4
2019,Great,5
2019,Very good,5
2019,Good,4
2019,"Most useless bank for online payments, Very foolish app",1
2019,Sweet,5
2019,Excellent.,5
2019,Good,5
2019,I love it,5
2019,I think your team should work on transfer scheduling feature,2
2019,Abdullahi Auwalu 1111,4
2019,Pleasant,5
2019,it has being a wonderful experience,5
2019,GOOD!!!,3
2019,Difficult,2
2019,I need money for my market,5
2019,Best,5
2019,Doesn't show my account details when I want to transfer,1
2019,"Very awful. I cannot use the app with Samsung s7, went to the bank and complained but to my dismay, they ask me to go and get another phone before using the app.",1
2019,Please I have not been able to activate my first mobile on my new device. its telling I have exceed 10 limit which I don't understand. pls review and get back asap. thanks,3
2019,This is the best banking mobile app ever. All others are just following far behind. Great app with great responsiveness and superb USER INTERFACE.,5
2019,great app from first bank...but pls remove the sixty-five naira charge when using the atm,5
2019,Cool,5
2019,This is a very poor form of service. I can't even transfer money to anyone . Special characters not allowed as in how? Truth is if you cant fix a standard solution then there's no point having this app here on playstore in the first place. Rating this app is completely meaningless.,1
2019,It's ok but try to improve more on it,4
2019,Good,5
2019,. . በ . ጨ ኘ. ኘ. ኘ. . ጀ. .ጨ. በኘ. በ,3
2019,Ataka,5
2019,"It's been a wonderful application, i love it",5
2019,"my brother told m u lend money,so I want to give a trial",5
2019,Good and sweetable application,5
2019,Good,5
2019,Okay thanks,5
2019,Good App. But please include the account officer feature.,3
2019,Nice app for business and personal,5
2019,"The app is good, i downloaded it i have not visited the bank hall",5
2019,Nice app,5
2019,Good,5
2019,Excellent,5
2019,Good app but no way to chelk bvn,4
2019,Nice app,5
2019,"The best mobile banking apps, always responsive",5
2019,Fantastic,5
2019,Nice,5
2019,Excellent,5
2019,Very satisfied,5
2019,Great,5
2019,It's good,5
2019,Good,4
2019,"Was enjoying the app until the last update, I can't save transaction receipt after the last update",3
2019,It is really save to use....and accurate,5
2019,Nice Apps,5
2019,Wonderful app i like it,5
2019,Very good to used is corre.ct bank.,5
2019,Great,5
2019,Its good,2
2019,It's easier and convenient,5
2019,Helping and wise,3
2019,"It's a good app and makes me don't go to the banking hall often, but the only lapses is I can't screenshot any transaction.",3
2019,Thanks so much for,5
2019,I am expecting a good performance,5
2019,Exceptional,5
2019,I love this bank so much,5
2019,"Can't add new beneficiaries for a while now on the app. While inputing answer to secret question, gave error as ""Special characters not allowed"". I checked multiple times, I didn't input any special character. Pls help.",1
2019,Wonderfully awesome,5
2019,You guys should work on your service..i tried witdrawing with my school atm but i was debited and it hasnt bounced back ...the other time it happened was with first bank atm and it took me 5 days before i got it back ...i dont want to be forced to open another bank account and your customer service is too poor please ...i nedd my money its important,4
2019,You had done well so far but there is still much room for improvement,4
2019,It's okay,3
2019,Love it,5
2019,Transfer money in a good condition,5
2019,"Trying to make transaction since morning, not connecting",2
2019,Super fantastic and extremely awesome.,5
2019,very nice,5
2019,Satisfactory,4
2019,I can't add my middle name why,2
2019,"for recharge card, transferring money, checking balance etc",4
2019,Rubbish!,1
2019,Awesome,5
2019,Am trying to open my mobile app is not working I change my atm why is that,1
2019,"Easy to use, convenient, secure and fast.",4
2019,"Very reliable, and helpful",5
2019,Good,5
2019,exellenty very good apps,5
2019,They have removed transaction history. In my opinion that's lame.,1
2019,It gives me what I want all the time,4
2019,"I was on the process of making a transfer and after inputing my pin they kept asking for an OTP,which wasn't sent to my phone. when did the need for an OTP start.",2
2019,The bank sef.,5
2019,Gud,5
2019,Gud,5
2019,Great job,4
2019,Great,5
2019,Good app,5
2019,Good,4
2019,This app is so good it gives me all the things I want,5
2019,Never experienced it,2
2019,Cool,5
2019,Good,4
2019,Very user friendly,4
2019,Good used,5
2019,Good,5
2019,Not fast,1
2019,Excellent,5
2019,"I can't view or see my previous bank statements from this app, it's kinda frustrating.....pls do work on the app!!!",3
2019,It make things easeir is good,5
2019,Excellent,5
2019,Does not open sometimes,5
2019,First Bank 1stMoble is strong and reliable. I can vouch for 1stBank FirstMobile & I will like to partner with my Bank.,4
2019,Amb prince John Adeje otokpa,4
2019,Good,5
2019,Cool,3
2019,THE WORST APPLICATIONS EVER,1
2019,Absolutely great,5
2019,"I downloaded this app to help make my transactions easier but instead, it's frustrating me. The app keeps closing when I try using it but if eventually it opens and I input the correct pin, it will tell me that special characters are not allowed. You guys should fix it.",1
2019,So nice,5
2019,"Nice app, it makes life easier in terms of banking",5
2019,Good App,5
2019,Perfect,5
2019,Nice,4
2019,Good,5
2019,I thank God for my life,4
2019,Super excellent,5
2019,Please how do I access my Visa account balance...plz it is urgent,3
2019,I love this app..very simple and useful,5
2019,This is app is not good at all I no have access to loging,1
2019,Nice app,5
2019,Cool,5
2019,"This firstmobile has become useless lately ,you cant complete transaction ,always saying cant retrieve number ,or debit without sending ,even after updating to latest 1991 version .What is the problem ,is annoying and frustrating .",5
2019,Very good,5
2019,In so many areas no network and difficult to download,4
2019,Good,5
2019,Very efficient,5
2019,Nice app,5
2019,Difficulty in downloading my firstmobile app anytime i get a new phone,1
2019,Fine,5
2019,This firstmobile is malfunctioning. I can't buy airtime or transfer fund any more,3
2019,Good,4
2019,"For sometime now, when I want to make a transfer it's not working. It keep saying ""special character not allowed"". I can't make transfer. Thanks",4
2019,I need refeerail code. I can not be abil to complete my registerd,3
2019,Excellent,5
2019,Everything I need in baking application is here.,5
2019,firstbank is good for banking and the best worldwide,5
2019,Very Good for transaction,5
2019,Good app for Android,5
2019,Nice,5
2019,Good,5
2019,Good,3
2019,No stress it fast and nice.......,4
2019,"Hard time getting your otp pin, it saying device not found",1
2019,It's best for me!,3
2019,Beautiful,5
2019,Great app,5
2019,Good app,5
2019,I know experience,4
2019,Hey guys your app Sucks💩👎👎,1
2019,"I used it for to pay bills and transfer as well.but, hope it give some of us that have p re projects at hand good amount to complete the project.",4
2019,Exiciting,5
2019,The app has become very unreliable for some months now. One cannot trust it for any transaction. Severally it has disappointed and embarrassed me. I spend so much time trying to make transaction without success. The feedback 'special characters is not required' is annoying especially when one did not key in any special character,1
2019,Yes i want a money,2
2019,Very bad. Always saying network error.,1
2019,Thanks for the First Mobile App I'm Soo happy About this app,5
2019,Great,5
2019,This is the worst mobile banking app I have ever used please don't perform banking operations with this app else you'll be debited without completing their own part of the transaction,1
2019,Difficulty installing parallel space,4
2019,Good and simple to use. Also have adequate layers of controls and codes in place to prevent unauthorized access.,5
2019,Excellent service,5
2019,Good,5
2019,Good and great,5
2019,"Horrible. It keeps saying my card number is invalid, yet I was using the app on my previous phone. I mailed customer care since last week and none responded",1
2019,Truly the first,5
2019,Excellent,5
2019,Good,5
2019,Great,5
2019,"For the past one year now I'm unable to transfer funds from my account to other accounts unless I use USSD code or ATM. If I try to do funds transfer via this app, after I typed my transaction code, it always tell me wrong pin, whereas that's the right pin, but if I try it again, it will give me this response""possible duplicate transaction"". The day I went to complain at a branch,the customer cares also tried it but end up telling me there's nothing they can do about it. What a terrible app.",1
2019,Goooood,5
2019,Allsome,5
2019,The operability is very poor,2
2019,Fantastic,5
2019,Worst bank app ever,1
2019,Beautiful,5
2019,I love the app and recommend further features,3
2019,Easy to use,5
2019,Amazing,5
2019,"Fantastic, efficient service delivery",5
2019,I could add my card detials... Cos it has been register on my phone 10times,1
2019,Pls enable screenshot,2
2019,First bank App is the best way for people,5
2019,"This app is so amateurish... I sawpped phone with my wife and we both have firstmobile app installed on our phones... Now whenever I try to register my account on my new phone, the app takes me straight to my wife's account and same thing happens to her... I tried all I could but can't get her account out of the phone.... I wonder if I had lost the phone, that's how strangers would easily have access to my account.... The app actually sucks big time.",1
2019,Excellent,5
2019,When ever i install this app it bring up virus detected and i should uninstall it.,1
2019,Excellent,5
2019,"Aint no bank faster, more efficent and customer relation is top notch",5
2019,Very interesting app,4
2019,Great,3
2019,Great !,4
2019,Is good,1
2019,Bad...it keeps hanging,1
2019,Good and smooth.,5
2019,V good,4
2019,"This app has become so terrible and unreliable in recent months. You can't rely on it for any transaction. If you enter your correct PIN, it tells you that 'special characters are not allowed'. I have complained at the appropriate places and everyone keeps blaming poor network for it. Please, FirstMobile, do something about it.",1
2019,excellent,5
2019,Most satisfying,5
2019,"Unable to download app, please fix this",1
2019,This a good one Easy and fast,4
2019,I love first bank,5
2019,"Nice application, but you need to improve on it for someone to be able to preview and download the statement of account for duration up to a year or more coverage. Take note of this.",2
2019,"Great app. Only 2 challenges/upgrade I have is the limit in the number of activity/transactions. You should be able to view atleast last 20 transactions. Then view transactions for minimum of 2 months range, not just the current 1 banking month. Then the ability to voluntarily and view your atm card on your banking app. This eliminates the need to carry your cards around whenever you want to do an online purchase. You can contact me for more info",4
2019,Plss my bvn is not linked to my phone number,1
2019,Splendid,4
2019,Good,5
2019,Makes me feel really good,5
2019,I love the app It's good for transfer and others,5
2019,Very wondery app,5
2019,Nicely ok,5
2019,"Its a useful app, but im having problem accessing it since i got a new debit card. How can i access it again please",3
2019,Ok,5
2019,"this app is great, i have used it for many yrs, if one has more than one account with first bank, how do i add the additional account to this app, if this feature is not their please add in the next update. I also found out that in mamangement of beneficiaries that i could not save accounts names with special characters in their name, example Co-operative, please resovle this. Thanks.",3
2019,Perfect,5
2019,"Good but i have always not been able to use this app to do my cable tv subscriptions, espcially startimes payments.",5
2019,Easy,4
2019,The enter button is frustrating. It is so close to the number button that you end up pressing 3 instead of enter. Ridiculous design.,1
2019,It's nice and reliable,5
2019,Fantastic.,4
2019,I like this app because it help a lot,5
2019,Not bad,5
2019,Perfect,5
2019,Good,5
2019,User friendly App,5
2019,Beautiful,5
2019,No one like firstbank,5
2019,Lovely,5
2019,This app is giving me everything i need. i love it😍,5
2019,Good,5
2019,This app works sometimes but of recent it just stopped I cannot access my account. I called first contact they said it was a virus so I uninstalled and installed.,3
2019,Good,5
2019,Excellent,5
2019,Super,5
2019,Great functionality,5
2019,Great always,5
2019,Very convenient and secure. However wish one can come back to print some receipts.,5
2019,Good,5
2019,Awesome banking app,5
2019,Best bank ever,5
2019,So useful,5
2019,I just love it.,5
2019,Excellent service,5
2019,Rubbish app not working,2
2019,I have been using this app before so i enjoy it that's why I find it come to play store. Kudos to first Bank for this app.,5
2019,Awesome!,5
2019,best,5
2019,Always be the best,5
2019,It a good app,4
2019,I am proud of this application,1
2019,Splendid,5
2019,Fantastic,5
2019,Isac. C. Kalapoku,1
2019,Very good,5
2019,Excellent,5
2019,"It's obvious the app has an issue from the reviews, yet nothing has been done. My app stopped working for months, keeps saying I should check my connection. No one has bothered to rectify this despite even going to thier offices. Very disappointing!!! I think it's time to switch to another bank.",1
2019,"This is the worse banking apps in the whole of africa ..upon all complaint on tthis apo tge bank and the stupid developer wont make a change not is there any feedback from anyone regardung all the negatuve reviews like they domt just care. Have been unable to register my new devise ,it keeps telling me error identifying card. This had been like tjis for over two months now. This suck. I cant access my account and i cant make huge transaction. Guess they are benefitiing from our sufferings. 0 star",1
2019,Perfect,5
2019,Great app for an outstanding bank.,5
2019,Very easy to use,5
2019,Great app,5
2019,How can I download my bank statement online I need to bring it to PDF file.,1
2019,Good,5
2019,"FIRSTMOBILE IS PROFITABLE, RELIABLE AND AWESOME",5
2019,very easy and secured to use...but loan facility not enabled,4
2019,Excellent,5
2019,Good,4
2019,Cool and easy to use app.,5
2019,Bad news,3
2019,Good,4
2019,Am very happy about this app,5
2019,Nice,5
2019,"Fast, easy and amazing",5
2019,"Very good banking App, I have been using it for long now. Kudos to first bank. And I request for an upgrade in this app to contain customers ""MOBILE DEVICE FINANCING "" and ""AUTO CARE FINANCING"". because that's what it's obtainable in other Bank Mobile Apps. I strongly believe to hear from you. Thanks",5
2019,Exellent perfomance,5
2019,I need to be able to screenshot when I want to,1
2019,Good,5
2019,Good service,5
2019,Just good,3
2019,Good,2
2019,I love it,5
2019,not installing,1
2019,It says special characters are not allowed when I put my password.,1
2019,"Why is it whenever I try to make a transaction, it is always unable to make it and asks me to try later?",1
2019,Great app,5
2019,Wonderful. Thanks,5
2019,Cool,4
2019,Its amazing..i love it,5
2019,I love it its awesome,5
2019,Very good service,5
2019,Real banking @ your fingertips,5
2019,This app is nonsense and frustrating indeed,1
2019,Need improvement,3
2019,"I jux downloaded this app,trying to open an account wiv my num but it kept on anonying me...I'll delete it",1
2019,Great 💯💯,5
2019,This app is a mess I have not used it for the pass 3 months it keep saying check your network First bank should do something about it I can log on since the upgrade was done,1
2019,"The app has it all in terms of account management, self-service, and tracking of customer records. A lot more has to be done, in the area of Bill payment and access for overdraft. Thank you",4
2019,Is d best,5
2019,I tried to activate a new device but the OTP won't come,2
2019,It can not screenshot ..the app is really good but it can't screenshot,3
2019,"Good app. But in this 21st century, you urgently need to update this app with the add card feature. Also, finger print unlock should override manual pin entry; but after finger print unlock is used, it still asks for pin entry, this is a programming flaw.",4
2019,"I used to have network issue anytime I want to transfer money, i really need it because it will help me to process my business.",5
2019,Very good,5
2019,"Pls can anyone help me out,l have been trying to transfer money from d app since ,this what they have be telling me an invalid pin what should l do",5
2019,"I'm being told I used special character, when I did not. That is after entering my transaction PIN. I may now have to go physically to the bank to transact my business.",2
2019,Good app,5
2019,Thanks first Bank we really appreciate it,5
2019,Very good with alot of improvement,4
2019,It's wonderfull and efficient,5
2019,Everything I need for now in a banking application is here. Except for the absence of the name and number of the account officer responsible to me. I appreciate the facility to print out and send receipt. Excellent application.,5
2019,Nice Easy to use,5
2019,The app always have network problem,3
2019,It okay,5
2019,Nice and good,5
2019,"First bank no they try, I will soon close my account",5
2019,Good,5
2019,"Best Mobile Banking Friendly App, I've Ever Know. Easy To Self Install And Operate...",5
2019,Really nice,5
2019,this is the best banking app u can think of in nigeria,4
2019,Good app,5
2019,Few challenge.. Network,4
2019,"When I lost my ATM card sm tym last year, I deactivated the options in my card services via my mobile app before I applied and got a new one. Now, I can't seem to make online purchases with my new card cos of the deactivation and worse still, I can't even reactive it back cos the app got issues. Each trial wil give u an error msg. I am tired of complaining to my bank in Abakaliki, Ebonyi state to no avail. I think I need to port 2 another bank. DS BANK IS VERY TERRIBLE IN HANDLING COMPLAINTS",2
2019,Please First bank work on your mobile app. It is becoming a mess of late. Can't even make transactions peacefully from the app any longer. Until you work on it I will rate you 1 star,1
2019,Love it is the best,5
2019,At,4
2019,Fails sometimes,4
2019,i love this app makes banking so easy,4
2019,I love the app,5
2019,The best Mobile App so far never fails,4
2019,Very poor and annoying,1
2019,I've been trying to register because I opened a new account but it's been showing requesting registration for over a week now. You have to do something about it!,1
2019,Very good for all transactions,5
2019,Splendid,4
2019,Great,5
2019,Excellent,5
2019,Very efficient. Thanks firskbank,5
2019,Good,3
2019,Excellent,5
2019,Very useless app that keeps you stranded most times,1
2019,I like it cause I like anything that comes first,5
2019,Great,4
2019,How can a mobile banking app not have request account statement feature!???? This is 2019 for God's sake.,1
2019,Is fine and good,5
2019,GB,5
2019,Nice app Very fast and easy to users,5
2019,Good experians,5
2019,Perfect,5
2019,accept my app,1
2019,"I cannot even activate the app on my phone because it keeps telling me OTP has been sent to my number, whereas nothing has been sent. I've tried close to a hundred times.",1
2019,That's great,5
2019,It's always fast and secured,5
2019,"rubbish, what is the excess of these app",1
2019,Wonderful experience,5
2019,I don't like what i see,1
2019,"the app is not working at all, its keeps stopping. what should i do?",1
2019,Please how can I register because I did not see any tap for registration,1
2019,"Nice and okay, but since all this years ave been using first Bank,y hasn't you give out loan like othet banks?",5
2019,Best mobile banking app in nigeria by a very wide margin... I just wish your customer service could improve,5
2019,"I think you should brace up, remember you are first bank, all eyes on you, especially mobile bankingwise.",1
2019,A nice app,5
2019,Please it been desperate for reasons i dont no yet,2
2019,Why i cannot screenshot on my firstmobioe app?,5
2019,Bad,1
2019,This new version is too poor performance-wise....,1
2019,Efficient,5
2019,"Improve this app by the use of fingerprint to access the app, and at time I won't be able to check on account statement over months.",2
2019,Is worse apps ever used for transaction,1
2019,"This app really sucks, for the past 3 months I have not been able to operate the app, I hv deleted and reinstalled stil having same issues, might be lucky in a week, it wil open for use or u wait the next one month before using it again.",1
2019,Excellent,5
2019,It's a good app.,4
2019,So far to me its disgusting it keeps throwing me out of the app when i want make transaction some times,1
2019,Great app,5
2019,Wonderfull,5
2019,It's been cool using this app,5
2019,An app that was working normal got destroyed after the so-called upgrades. Won't things ever go right with you guys.,1
2019,Its a lovely app,5
2019,Great app,5
2019,Good,5
2019,Unable to download the app for straight 3 days. Very lousy,1
2019,"Cant open with my phone internet, it open when i get my connected with a friend which is bad",1
2019,Very nice and easy to access,5
2019,Easy to to use,5
2019,Super excellent,5
2019,B good,5
2019,Cant i use one app to link various first bank accounts?,4
2019,"I update my app now, it is just for me activate my device which i did but still yet i am unable to login. Later i unistall and re download the app but still the same......",1
2019,Very Good App,5
2019,Easy to use app. Makes financial transactions possible anytime anywhere. Love it - no delays in payment.,5
2019,"Great app. But I have an issue. Once a transaction is made and receipt not generated at that time, is it not possible to get the receipt at your own convenience?",3
2019,Great,5
2019,Satisfied,5
2019,It simplified my banking experience.Thank you,5
2019,Very wonderful and unique,5
2019,I love it,5
2019,"Its sucks, loading loading...",1
2019,Nice app,5
2019,"The app is helpful i.e when it chooses to open... You'll have a strong internet connection and it'll refuse to log you in, I thought with firstbank's reputation this should have been sorted by now, and it's not from my phone because I've tried using other phones even sent a mail but all to no avail...",1
2019,Its very good app,5
2019,Good,5
2019,"it is si good to me for you i don,t know",5
2019,Awesome,5
2019,Firstmobile is very nice because is good for transfer money. But sometimes it will disappointed me for buying airtime,5
2019,Since the last update i can no longer use the app and put mPIN with my Samsung galaxy S7 edge PLEASE HELP,1
2019,"very app, at least to a very large extent it has been okay for usage",5
2019,Wow,5
2019,I like the app no issues but i have an issue in storing beneficiary. it use to work but now it says my answers to my security question is wrong for both and it cannot be because it is the same i had when it worked. It started happening after an upgrade awhile ago but becoming inconvenient now that i use the app often to transact. Please fix or tell me how to fix it,4
2019,Good,3
2019,Diploma certificate,5
2019,Best,5
2019,"I will give it 4 star. Great app but I cannot see previous transactions like two weeks ago, even when I try to generate receipt for previous transactions. It doesn't work.",4
2019,Bad,3
2019,This app is very bad do kindly work on it as one cannot assess his account in fact I waited for a whole day without log in,5
2019,a very good app.,5
2019,Its quite a good App but sometimes i find it difficult when i do some tranfer to another bank..,4
2019,I love the fact that i can stop POS and online operation through the app. Much Thanks to Firstmobile,5
2019,"I can't seem to login,its showing me maximum number of devices ysed6",1
2019,"I can't access the app ,",1
2019,Great app,5
2019,Too bad,5
2019,Since l updated l have not been to use this app. It doesn't open.,1
2019,"not working at all... you guys should take us back to the old version.... When I'm asked to put my pin an error occurs - "" Special characters "" when I'm using only numbers....",1
2019,Good,5
2019,First and first and the last good banks,5
2019,"I just uninstalled the app from my phone, and i am giving this app 1 star only because there's no way to give zero star. Rubish!",1
2019,Great app. I love using it,4
2019,Good,5
2019,Why sending me a happy birthday message on a date that isn't my birthday & on another person's name. This is really threatening!,4
2019,Excellent,5
2019,This app update sucks... I can't take screenshots of my account balance to show someone... This is really bad they need to fix this.,1
2019,Very fast and easy to operate,5
2019,Great application,5
2019,What's up with the app? I can't login,1
2019,It's really useful,5
2019,I love it,5
2019,Great,5
2019,It could br improved on,3
2019,Nice,5
2019,The app never work for me,1
2019,Thief!!!! If tgey can be stealing from a poor mans account how much more a rich man,1
2019,"It has been quite helpful,but now,its no long working,and even to download another one after deleting the old one.",2
2019,You guys should improve this app very stupid app... You cant save data after transfer...,1
2019,Very nice helpful,5
2019,Its easy to use and it makes life easier,5
2019,Good,5
2019,Well trust,5
2019,Good banking,4
2019,Good 👍,5
2019,It has been nice using this app,4
2019,Good,5
2019,Quite hard to register when data is on pls work on that,3
2019,I couldn't register my device. They said i have registered 10 devices when i have just one device at a time. I formatted my phone and i could not register the same phone. I don't understand this kind of software program,2
2019,It cool,5
2019,Good,5
2019,Excellent,5
2019,You needto improve on your network,2
2019,"App juggling between ""Invalid card number"" and ""Error verifying card"" messages. I activated a previous device using same card, so what's up? There are plenty bugs in this update. Fix.",1
2019,Its not working,1
2019,Nothing bad,5
2019,"The app is well built, it's fast and reliable in terms of getting my banking alerts and transfer.",5
2019,"Since the last update, entering my transaction pin has been a problem. Telling me special characters are not allowed when it's only numbers that i use. Another time it allows it. Please fix it.",2
2019,Love it,5
2019,"Can a customer make a complain from the application, i mean regarding transactions",3
2019,Superb!,5
2019,Good 👍,5
2019,Excellent,5
2019,Awesome,5
2019,I cant sign up for the mobile app. Already opened an account but it keeps saying special characters are not allowed please check this out....,1
2019,Good,5
2019,The application is good and easy to use but the problem is that sometimes it takes my pin and some other time it will reject it. It's not taking *special characters * in the pin number,3
2019,Great handy app,5
2019,Excellent,5
2019,"I forgot transaction pin since then i cant login even my mpin is saying incorrect, to logout and create new account also a problem, why is first bank app like this?",1
2019,I love first bank,5
2019,Good but this app should be able to view in real time your transaction activity.,3
2019,"After changing my screen and calibrator, the App is not logging me in again. I have tried but to no avail. Please help.",3
2019,Good,5
2019,Wonderfull,5
2019,Good work to all first,5
2019,Easygoing app thanks,5
2019,Its good but sometime it bounces,3
2019,Dependable and reliable,5
2019,Its too slow and tiring,1
2019,Please inproof,5
2019,Nice,4
2019,Great,4
2019,EXCELLENT SATISFACTION,5
2019,Too slow,1
2019,Excellent,5
2019,fast n furious,5
2019,Best banking app,5
2019,superb but hang attimes,4
2019,I can't enter my email and i am trying to open and account please help as soon as possible,1
2019,Effective and efficient,5
2019,Great,5
2019,Makes my internet banking so smooth,5
2019,Nice,5
2019,Ok,2
2019,Its very efficient and convenient,1
2019,"I used to think first bank is always the first, but I was proved wrong because of this app, this app have successfully relegate the bank.",1
2019,its a good app it makes transaction easy and done anywhere,3
2019,Very useless App.,1
2019,Good,5
2019,Cool,5
2019,Stupid app. You guy deduct me of my money and don't want to reverse it back. I credit my phone and first bank deducted me for it without crediting my phone. I'm going to close my account in first bank,1
2019,Good,5
2019,Awesome,5
2019,Pls rectify the problem of this app. U hav seen poeples comment,5
2019,"Ok, that is nice",5
2019,Good,5
2019,Good,5
2019,"I have been trying to transfer funds on this app more than five times it kept giving funny message like "" some characters not required"".",1
2019,Excelent,5
2019,Nice app,5
2019,Excellent,3
2019,The network was very sweetable,5
2019,Nice,4
2019,App has been down for 2 weeks now I couldn't open.used alternative which I can't pay bills.,3
2019,"I don't know what is wrong with this app, at first it was very helpful, later it became a mess and I deleted it to redownload then I couldn't log in again",1
2019,Excellence services and good online banking service,5
2019,I love it and it's nice,5
2019,not activatd,1
2019,Good,5
2019,First and foremost your app freaking sucks I've called your customer care agents to make a complaint about how I can't seem to register my device on your app. They told me that I was either putting in the digits of my card wrong or my network was bad. Which is complete BS because your app is useless.,1
2019,The banking app I have ever used!,5
2019,Eazy to use its awesome 💚💚💚💛💛,5
2019,"If you are on the MTN network, kindly follow the below steps to resolve your challenge.  Please proceed to “settings” menu on your Phone •Click on “more” •Select “access point names” •Click on “MTN NG” •Click on proxy and clear the numbers. •Also click on port and clear the numbers •Then save •You can now open your First Mobile app We regret any inconvenience this may have caused you while re",2
2019,So good,3
2019,Nice and easy,5
2019,"I rate 3, because its not displaying my LEDGER Balance",3
2019,It has stoped since Last 2months,1
2019,"This application is not reliable, the connection problem its highest pick. The app always dissapointed me. First bank you can do better than this.",1
2019,Excellent,5
2019,Best banking app,5
2019,Satisfactory,5
2019,Wonderful,5
2019,Excellent,5
2019,Reliable,5
2019,I love it,5
2019,I enjoy its optimal functionality when carrying out my transactions. It lets me generate reciept,5
2019,A wonderful application very useful indeed but it can't be operated when one is out of data.,4
2019,Good app. Keep keeping your customers first.,4
2019,very fantastic,5
2019,not working. What could be the reason?,1
2019,This App has been horrible for a very long time and firstbank is not fixing it. For days I have been trying to do transactions the App won't open. It's very wrong to stress people for their own money. If this App eventually opens I Am transferring all my money to another bank. Nonsense.,1
2019,"Cant save recepients. Says ""special characters not allowed"" And recepients name cant be edited. Sucks",1
2019,Currently having issues using the app on wifi connection.,4
2019,So far so good it has not disappoint me always fast and secured. For me it's a lovely app for those of us who love things to be done the easiest way.,5
2019,Very nice app,4
2019,Good,5
2019,Nice app.i enjoy it,4
2019,Superb,5
2019,This app never completes its download it just stops at 99% and keeps swiping my data over an over again,1
2019,Mobile transfer not effective,2
2019,Good services. But the app is not stored in my device.,4
2019,My first and only choice,5
2019,Trying to transfer and its taking the transfer charges of 52 nara 3times and the money was not tranfered pls return my money and see to this,1
2019,Good,5
2019,U guys are Mad i swear which kind rubbish b this na for days now i can't make transfer or receive money kilo de na haba ..make i reach naija fes una go see chaaaiiii which bank b firstbank na everyday una dey get problems 🤦‍♂🤦‍♂🤦‍♂🤦‍♂,1
2019,Why must I be using otp for every transaction since I have my secure pin. Remove the damn OTP option and replace with Pin. It annoying can't use to do transactions while overseas.,1
2019,Wonderful app. Thumbs up,4
2019,perfect,5
2019,It nice,5
2019,Wonderful app,5
2019,Trusted,5
2019,"This app is always disappointing each time I tried to open it as it always says: ""Check your Network"". In fact I discovered that the problem is not even from the Network, but the App used to pull down speed each time I attempt using the app.... In fact ""I'm Disappointed""",1
2019,Great,5
2019,Easiest way to bank without any stress.,5
2019,"Lately, your app has been stopping by itself, kindly fix this error in order to allow us use the app. Kind Regards.",2
2019,Beutiful,4
2019,Great,5
2019,Good,5
2019,Great App,2
2019,Good,4
2019,Is good for business,5
2019,Beautiful,5
2019,Excellent,5
2019,Just downloading the app first,1
2019,Very useful,5
2019,"Please, how can someone screenshot after making a transfer on this app just for proff of evidence, cos it always says unable to capture screenshot. Prevented by security policy",1
2019,one of the worst app and d main problem first bank has is that they refused to be updating or upgrading,1
2019,The best,5
2019,good,5
2019,Awesome,5
2019,Perfectly beautiful,5
2019,Good,4
2019,Makes transactions on the go happen. I can also take quick loans to meet cash flow needs,5
2019,100 000,5
2019,Great,5
2019,"Unable to save beneficiary. Keeps saying ""special characters not allowed"" when I input answer to security questions. Even when I do not enter special characters. Very inconvenient.",3
2019,OK,5
2019,Excellent,5
2019,Very nice,4
2019,Perfectly working,5
2019,Mmmm nice,5
2019,Good,5
2019,It's a very nice App but I was unable to login for over one week now,3
2019,I know that this app will help,5
2019,Cool app,5
2019,"Hello, I used to use an Infinix NOTE 4 and the fingerprint sign in feature worked perfectly fine on it. Now I use a Samsung A30 and whenever I try using the fingerprint sign in feature, the app just closes itself. It does that over and over again. Any tips on how to rectify that?",3
2019,Easy to use,5
2019,I'm in love with this app,3
2019,Great App,5
2019,Better,5
2019,Awesome app,5
2019,"I need help to get my referral code, anytime I tried to register this app it will said invalid activation code",1
2019,Better,4
2019,Cool,5
2019,Very impressed,5
2019,"Delays in opening,",1
2019,Good,5
2019,Not too reliable especially on this tab.,2
2019,This last update is very poor. I can't assess my app. Pls they should do something about it. This use to be my best app ever before my last upgrade.,1
2019,Ok,5
2019,Great experience,5
2019,"Great job, more improvement Pls",4
2019,Fix your App. Or take it Off Play store. What's with the terrible service from you guys always sef.? Haba!,1
2019,Very fast ok,5
2019,I love it,5
2019,Nice!,5
2019,I am very sertisify,5
2019,great,5
2019,Wao,4
2019,I love this app,5
2019,Easy to use,5
2019,I cannot open my app for the past one month,1
2019,I dont no what is wrong with this app I dont receive any OTP since last two month,1
2019,gambo,2
2019,Very good,5
2019,Useless app. It only works in the midnight,1
2019,Okay,5
2019,It's awesome,5
2019,Helpful,5
2019,Good perfomance and very effective,5
2019,This app is suberb.Saves time that one used to spend in going in and out of first bank.,5
2019,Excellent,5
2019,"Awesome, fbnsome.",5
2019,Ok,5
2019,Easy to use and faster,5
2019,Awesome,5
2019,Very Good to use,5
2019,The app is really wonderful. The experience has been amazing,5
2019,Fantastic,5
2019,Good,5
2019,This latest update is a mess. I regret installing this recent app update. The developers should as a matter of urgency review this update. The older version was in order. Useless app. Can't log in. Thought it was my network until i tried other bank apps.,1
2019,"Very good, I love using this App",5
2019,Awesome App,5
2019,Its bad exprience so far,1
2019,it was good,4
2019,Always not going though,3
2019,Can't download,1
2019,This app is great but when I try to save an account number it will show up this writing like ( Special Characters are not allowed} e.g FBN Insurance Account. Please do something about it.,4
2019,Fantastic,5
2019,My experience with this app has been awesome!,5
2019,Great app. Secure and easy to use,5
2019,Good,5
2019,"I've not being enjoying this new version not at all. It will not just open, not able to do any transaction since upgrade. I have to resort to USSD & ATM",1
2019,Good,5
2019,Its ok but better if the app update does it automatically,5
2019,Reliable and fast,5
2019,Awesome,4
2019,9ice one,4
2019,Excellent,5
2019,Not working well for me,2
2019,Nice,5
2019,Its interesting,3
2019,Worst app so far. Unable to use. Keeps showing check network . Shame,1
2019,Exceeds my expectations,5
2019,🙌🏿🙌🏿,5
2019,The app is very good,5
2019,Perfect,5
2019,Is good i like it,5
2019,Good,3
2019,Transactions made easy.,5
2019,Interesting,5
2019,Great app,5
2019,Best so far,5
2019,Awesome,5
2019,Good,5
2019,It's proving impossible to download the app. I've been trying all day.,1
2019,So nice,5
2019,fair,5
2019,It never completes download. It stops at 99% which Is super annoying. I don't know if you can fix it for me,2
2019,Long life to all of you,5
2019,I have been trying to download app but couldn't,1
2019,I can't use the app now I have updated and still no use,3
2019,Increase transaction limit without token to be 5 million.,5
2019,For the past one month now if i open my app it will just be loading and won't open. I even deleted the app and downloaded it again still not working,1
2019,Great app but this app does not allow me to take screenshot but on IOS it does allow it users take screenshot the producers should work on that aside that the app is okay,4
2019,Fantastic and reliable,5
2019,Great,4
2019,Excellent,5
2019,"Firstmobile is fast, dependable and amazing",4
2019,Very good,5
2019,As far as on line banking is concerned first bank is d best.,5
2019,"I was very happy with the app before but not anymore. I don't know what is happening to First bank,i can't transfer from the app,it's really frustrating. Anytime i try to transfer the response would be ""special characters are not allowed"" it's annoying to say the least.",1
2019,"Zero rating. I have not been able to open/use this app for some weeks now, showing me 'check connection' with data and full wifi connection. Always having problems unlike my gtb mobile app.",1
2019,Im good with it now,5
2019,Good,5
2019,Great. Wonderful time saver . It is my third best app.simply fantastic.,4
2019,Perfect,5
2019,Very good,5
2019,This app is worstly best. I don't believe a Bank app can be this poorly performing in the 21st century. Very unreliable app!,1
2019,Convenience,4
2019,"To poor, debt my money four times and the didn't revise to my account,up till now,",1
2019,Good,5
2019,I love the new features,5
2019,It doesn't open with my data most times..I will have to use someone's hotspot to open it on my phone. .why? It rarely one on my phone..it was not like this before ..yis started after I last updated it July.,2
2019,Nice but i couldnt install on my new phone...it says have exceeded my 10 devices,5
2019,Reliable,5
2019,"For everyone experiencing issues with recent versions, downgrade or install version 1.9.8.0. I just did it and it works perfectly. Cheers!",4
2019,Gud,5
2019,"perfect : but if you have any issues with app , pls take your phone to the customer care of any first bank branch and the issue will be resolve",5
2019,Good,5
2019,I felt disappointed after my transaction no recipt or screenshot to prove to the person... Recipt page always freeze.,3
2019,Fantastic,5
2019,"Very easy to use,even a lay man can find his way around this app",5
2019,Awsome,5
2019,I prefer to use this first mobil than any others bank happs,5
2019,Love it,5
2019,Very good,5
2019,Good,5
2019,Seamless,5
2019,Perfect way of transaction,5
2019,good for all,4
2019,"I have not been able to login to my mobile app since two weeks now, the keep saying connection error, I just don't know why, please try and resolve this issue cause it's really annoying",1
2019,very nice app and faster,3
2019,"Awesome,",5
2019,Great,5
2019,Awesome,5
2019,It a very good Application,4
2019,perpect,5
2019,Superb,4
2019,The network is soo good and likewise the site,5
2019,Waek,1
2019,Great app,5
2019,I love this app very easy to use,1
2019,Good experience.,3
2019,Its intresting,1
2019,Always I get check network connection where as i can watch youtube,1
2019,Great app,5
2019,Work on your network service,5
2019,Highly effective app with good user interface.,5
2019,Useful app.,5
2019,"This is a Very Nice App, I can just stay at home and do transactions with going to the bank... But it is slow in loading... Anyway, Thanks for making the App.",4
2019,perfect app. Best for me.,5
2019,Fast and Easy,5
2019,Fantastics.,4
2019,Most times the app don't accept to open with data unless wifi,2
2019,Easy to use. Very convenient,4
2019,"For the past two weeks, I have not been able to access the app. The error message is "" Connection error. Please check your network connection"". I have active data bundle",1
2019,Good,4
2019,with first mobile banking make easy.,5
2019,Very good,5
2019,Good,5
2019,Outstanding,5
2019,I cant even log in with my phone,1
2019,It's ok,3
2019,Good,5
2019,Kudos,5
2019,"First Bank is always the best, and the app is working very well. You first ☺ ☺",5
2019,"Smart app, fast & easy to use",5
2019,Nice,5
2019,AWESOME,5
2019,First Bank you are the best.keep improving,5
2019,good,5
2019,SHAFIU ADAMU,5
2019,My experience on this application since July upgraded is not encouraging,1
2019,the procedure for saving beneficiary does not work,1
2019,"This is the one of the worst Bank Apps I have ever used. It requires the strongest network to communicate and the worst part of it is the ""Banking just got a lot easier advert"" that appears which makes it difficult to further try the transaction except to close the app and start afresh.  It is really disappointing that the management of First Bank is irresponsible and allow the programmer to develop as useless as this app for their customer thereby loosing money as we seek an alternative instead of relying on this trash call a Banking app..",1
2019,keeps stopping most of the times I try to login.,3
2019,Very poor,1
2019,Good and nice to use,5
2019,Makes Banking Easy and Faster,5
2019,Good,5
2019,Lovely,5
2019,exceptional,5
2019,Poor update,1
2019,l love this it makes it easy,5
2019,New,5
2019,Good,5
2019,Nice,5
2019,Good,2
2019,Keeps popping up a 'network error' notification,1
2019,Very good,5
2019,great,5
2019,Allow the app be to screenshot at any point of transaction.,5
2019,i cant even download this app on my phone.,1
2019,Brilliant,5
2019,can't access my account any more,1
2019,Relatively secured. Customer friendly,5
2019,"im feel very difficult to operate now, always network problem",5
2019,Nice app,4
2019,Best mobile app,3
2019,not satisfy. the old and outdated application is better,4
2019,Really Good and fast... Plus reliable,5
2019,Nice app,4
2019,"superb, ok",5
2019,AM unable to activate my account,5
2019,👍,5
2019,Jsu,5
2019,"this is one of the best app ever, keep it up with the best upgrade, never let us down💪💪",5
2019,nice,4
2019,excellent,5
2019,I love this app.,5
2019,execllent,5
2019,Beautiful all round.,5
2019,Good and reiable,5
2019,Good,5
2019,good but still havnt refund me my recharge for months now,5
2019,"please work on the this problem, why is it always showing special characters not allowed, including first bank to first bank transactions?? you guys need to work on that problem, what nonsense.",1
2019,Wonderful,5
2019,"It's nice, it's reduce stress From me.... even from abroad am able to manage my account with it....",5
2019,"It is a terrible experience because it is always not going through . I often spend days trying to make use of the App but it's always "" check your network "" May one out of many attempts are successful in week",3
2019,Truly the first,5
2019,good,4
2019,Excellent app,5
2019,Not reliable for the purpose it serves.,2
2019,poor,1
2019,The app is good but I can not activate my card,5
2019,My only problem is that i didn't see my account statement (activity) of last month Why?,2
2019,im feel ok oprating wiht fist bank,3
2019,great,5
2019,"Very very good, easy to use. First Bank app is good for easy action...",5
2019,"This app is a waste, change it. keeps sending network error, check your connection message. I will uninstall it.",1
2019,love the app cos I can make transfers anytime.,5
2019,Why can't I use the screenshot on this app? Shey it's my account and money?? You people are very annoying,1
2019,keeps saying network error. check connection. very frustrating,3
2019,"I found this app very interesting, and it has provided a way of economical banking system, i really enjoyed it.",5
2019,excellent mobile banking,5
2019,It's okay,5
2019,excellent,5
2019,Great,4
2019,"Can't activate my card. I have installed this app severally, but i kept receiving error alert. it says ""error activating card""",1
2019,So far so good to use,1
2019,it doesnt work/connect on my phone (blackview S6),1
2019,helpful,3
2019,pretty fine!!,5
2019,Not bad,5
2019,"I'm happy with the services, very good and interesting",5
2019,"Easy banking. A first time user just need to connect with his or her ATM, no need of going to the bank to get a pin.",5
2019,is very good,5
2019,nice,5
2019,nice app,4
2019,very much helpful,5
2019,Trust the app usage but annoying mostly end of month or early new month,4
2019,"this App has messed up my banking . my transfers are never completed... i get debited and the money never drops ..i get debited and the numbers never get recharged...Somtimes i recharge and OVER DEBITED, Is this not another form of Robbery???",1
2019,I think is good is for easier trasaction but for not be able to link two account together is not good enough .,5
2019,fantastic,5
2019,Fantastic,5
2019,Nice and fast,5
2019,very poor,1
2019,cool,5
2019,forever good,5
2019,too bad.... cannot open...why,1
2019,nice,5
2019,"if am on MTN network it won't open, keep displaying Network failure but if i switch to Airtel 4G it works perfectly why is it So?",1
2019,Good,5
2019,good,4
2019,Cool and Good,2
2019,Makes business easier to conduct,4
2019,very good,5
2019,awesome,4
2019,very good and easy ti use,5
2019,good,5
2019,"anytime i try to login always let me customer details not exist. I'm so disappointed, find solutions to this before we quit your bank",1
2019,No signals to enable money transfer,3
2019,ur application hasn't been working for the past 3 days now,1
2019,so quet,5
2019,ok,3
2019,The app is good but update is not going well recently. I've been trying to get an update for some time now and not going through.,4
2019,fast and good,5
2019,good,5
2019,"a nice app, keeps proper and sequential transaction records.",4
2019,Good app but your loan section is broken. It kept asking for transaction pin even after supplying it.,5
2019,excellent,5
2019,"very poor could not use this App for a week now, about to change to a different bank App now.",1
2019,Always first i love 💖💖💖 firstbank with all my heart..,5
2019,Good App at all time. I love it.,5
2019,Difficult activation.,3
2019,not sure what to say,5
2019,"It's a terrible update you guys have here, Personally, I prefer the version before this one cause this keeps showing network connection problem, haven't been able to use it since I updated",1
2019,sure,5
2019,fine n great,5
2019,Okay,2
2019,app not working,1
2019,gud,5
2019,"it's very unreliable doesn't work sometimes, the transaction activity log is terrible 😖. u would expect much better from the so called first bank . 👎👎",1
2019,easy but difficult at times,3
2019,perfect and okay,1
2019,awesome,5
2019,nice,5
2019,"Am not enjoying what am experincing,really poor,i can't carry out my transactions,for the past one week always error in connection while other applications are working perfectly.",1
2019,excellent,5
2019,This new update sucks. Its not connecting even after I updated the latest version. I am honestly dissappointed with this app. Very poor sevice,1
2019,It's a awful experience these days as your upgrade made your system to collapse. I've read other people's comments and I think you should be proactive in resolving this crisis. I rate your upgrade zero.,1
2019,i think for me there banking system is okay,2
2019,it's only that I can't do anything on my first money Mobile App for the past few days up till now. kindly rectify the problem .,3
2019,Useless app.,1
2019,It is given network error always,2
2019,ikechukuw,5
2019,Great app. Beautiful experience. I recommend this app to everyone without hesitation.,5
2019,very good,5
2019,i havent been able to access my FirstMobile app for over a week. it keeps popping out a message that says check your connection. yet every other app including other banks on my phone works perfectly.,1
2019,Best App ever,5
2019,smooth,5
2019,"Splendid, swift and reliable.",5
2019,Nice app. its working fine.,4
2019,"very bad, cannot use the app keep showing network error, connection error , check your connection or network, this version is a scam, wast of time and data.",1
2019,it usually stops working. sometimes for about eight days,2
2019,it was working perfectly but started showing unable to connect(check network connection) i can't login again,3
2019,Keeps saying no network connection but my network is showing me 4G,1
2019,"Would have gave it five stars but when my credit started hanging I don't even know what to say have lost over 1500 from it, but overrall it's okay",3
2019,lovely,5
2019,Good,5
2019,Why upgrade an excellent app into something this useless? Things like this infuriates me the most!,2
2019,Very ok,5
2019,Why I'm I finding it difficult to link my ATM card to this app and complete my registration please?,5
2019,good,4
2019,i will try it now to comfirm people are saying,5
2019,nice,5
2019,excellent job,5
2019,good but sometimes the app just close when u wabt to fill the transfer details,3
2019,"its okay, i like it",5
2019,This used to be one of my favorite banking app but can't say so of recent. What even baffles me is the silence of the bank and developers of this app concerning this serious glitch in their banking app. It shows they are unserious or just taking us for granted. This has been going for more than one month! One can't use this bank app and nobody is talking to us. I am really disappointed.,1
2019,i don't know how to do it,3
2019,"i use to enjoy it before , but it is manfunctioning now as we speak",1
2019,An exceptional App,5
2019,best,5
2019,I love it,5
2019,"Amazing App, simple and on point.......",5
2019,nice app,3
2019,sometimes erratic maybe due to Network availability in area of operation.,3
2019,difficult to access,1
2019,good,5
2019,"Worst mobile app I've ever used. No connection, always saying network error. Poor customer relations",1
2019,firstmobile is not work agaying,5
2019,wonderful,4
2019,"crazy app, I have installed/uninstalled 3times in 2 days,yet still not connecting atall.",1
2019,"It was fine, until over a month ago when the app start misbehaving till date !!! I just uninstol it to reinstol fresh one hopping to be ok sha, then I can coment jare......",1
2019,Still observing,5
2019,is very intrested,5
2019,perfect,5
2019,It's a very good app. I enjoy it!,4
2019,"great app, I'm really enjoying it",5
2019,I have been unable to login to the app. Since about 24hours ago.,1
2019,excellent 11,5
2019,If i get a phone that someone else has already used the app on how do i logout the persons account and login mine?,5
2019,I love this.,5
2019,"i cant be able to munch on this first bank app with infinix note 5 , plz how i can do it plz",1
2019,wonderful,5
2019,does this bank head what they customers complain about?,1
2019,Wonderful,3
2019,Amazing app,5
2019,🙄🙄,5
2019,I dont have a problem with my network but this app has refused to work on my phone. I have updated but it still loads after I put my pin but it doesnt log in. It has been happening for a long time.,3
2019,ok,5
2019,excellent,5
2019,simply ok,5
2019,very user friendly,3
2019,"Super Excellent application with receipt, weldone FBN",5
2019,trash...,1
2019,fantastic,5
2019,Been using this app for years now and I've never been disappointed for once. The interface is user friendly and it's so easy to use. I say it's the best compared to the rest. Keep it up!,5
2019,great App,5
2019,very reliable,5
2019,nice and easy to get along with,1
2019,Very easy and efficient,5
2019,not funtioning at all on my phone,2
2019,"""Exceedingly Great""",5
2019,very good app anytime anywhere,5
2019,its quite splendid and fun to use the app. it makes banking as easy as you want it.,4
2019,"i can't make tranfer with this updated version, whenever i want to click on transfer ads always covers it. please do something.",2
2019,"Now properly working, thanks to first bank PLC for the wonderful improvement",3
2019,Unable to complete transactions. Connection error message keeps popping up. 😠,2
2019,bad,1
2019,please I can't log in. why?,1
2019,for a month now I can't use this app after upgrading. Always display network problem while other applications are working perfectly ok. Please I need urgent attention. Thanks,5
2019,always having connection problems,1
2019,Best App. tumb up.,5
2019,enjoyed it,5
2019,fix the Connection error,1
2019,"I must confess, I'm disappointed, I've had account with first bank for sometime now and I must say I couldn't even register my device with the mobile app, its taking eternity and I'm getting pissed, for heaven sake, if the app is no longer operating, you let the customers know, rather than inconvenience people this way.",1
2019,ok,4
2019,"first mobile app, financially friendly",5
2019,Excellent,5
2019,"very worst bank app that i had ever seen, I couldn't screenshot on the app page, i had bought countless of airtime that I was debit and my number wasnt credit and the money wasn't reverse back... your app don't deserve any rate",1
2019,i cant open my first bank app for weeks now,2
2019,Awesome and wonderful,5
2019,not so good aint showing me clear cash transactions,5
2019,Lovely app. Security tight and very user friendly,5
2019,Awesomeness,5
2019,exclusive,4
2019,"don't know why my app keep loading for ever, it's soo annoying. had to in install it now. sad🙁",1
2019,good,5
2019,Good app,4
2019,"The last update is wack, app is crashing making transactions to be hard.... I wish I never updated the account",1
2019,good,3
2019,good,4
2019,excellent,5
2019,since I updated this app it now sucks.,1
2019,cool,5
2019,Good,4
2019,"All round banking apps, great work.I also want do international banking at home and anywhere.",5
2019,"So far, it's been great!",5
2019,it is really good,5
2019,Cool I must say,4
2019,very good and fast .,5
2019,excellent,3
2019,nice app,4
2019,is an good apps,3
2019,"am even tired of using these useless app .,... always saying no network, they should change the app oooo",1
2019,i love the app,5
2019,best ever,5
2019,awesome,5
2019,"I wish there was a rating option below one Star, I would gladly give it to the developers of this app as reward for a wacko job; worse banking app I have ever used, same also their services.",1
2019,ok nice,3
2019,good,4
2019,kdpet,2
2019,good,5
2019,excellent,5
2019,"I've been having problems with the app for a while now, I've uninstalled and reinstalled before but now it's not even working anymore since it can no longer re-download it on my Android; still on “download pending"" mode since last week. I'm just going to get new bank account at another bank.",2
2019,Good,5
2019,Firsty and firstly.,5
2019,Good,5
2019,fantadtic,5
2019,Excellent,5
2019,"Good, but network has beening the issue",4
2019,Excellent!,5
2019,awesome,5
2019,you are truly the first,5
2019,I like this new update with the new password pattern,5
2019,"it's okay,but still need to improve some delivering service",3
2019,Super,5
2019,perfect app,5
2019,good,5
2019,saleh,5
2019,Good app. and very user friendly interfae,4
2019,"i fo love it, but the dedute my mobey just anyhow",5
2019,As good as the firstmobile app is it can no longer be screenshot... it's disappointing!,3
2019,well veey good and working app but you guys should try to make it rotate on devices on any way it pleases someone,4
2019,"Excellent performance,i love this app.",5
2019,the app no longer work on my phone,5
2019,not good enough,1
2019,"please the app was good until lately, I tried to uninstall and install back yet I can't even sign in as an existing user, pls first bank do something about this ,its so frustrating please please",1
2019,"Very poor and useless I've not been able to use this app for two weeks now, network error all the time, I upgraded, uninstalled and reinstalled, all to no avail, can't even log in as an existing user, I regret using first bank I swear",1
2019,awesome,5
2019,Wonderful Experience. Glitch free,5
2019,Excellent,5
2019,The app doesn't open with my data unless I connect to a wifi,1
2019,Good,1
2019,This is the most disappointing banking app ever!it will definitely fail you when you most need it. How can it be asking me to check network connection for over two weeks now when I have functional subscription? This is very annoying.,1
2019,"I love Firstmonie application because it's very simple and fast when making transaction on it ,just recently have been unable to activate my new verve card which obstructing me to make use of the apps . kindly help on this regards",5
2019,good,5
2019,worst app ever i just updated and d app stop working 😩,1
2019,best when compare,5
2019,"This app is very frustrating, i downloaded this app in order to transfer a large sum greater than the 894 portal and it has truly disappointed me. it kept giving error in connection for the whole day! can't even log in",1
2019,"I'm disappointed that it keeps showing, "" network error check your network connection"" when my network is fine. Do something about this, please.",1
2019,I keep on trying to connect but it will pop up connection error while I'm having a very good connection. Dunno where the problem is. This for the past three weeks,2
2019,I can't activate my account since 4 days kindly find solutions to your app thanks,4
2019,"App was great until the last update, logging will take minutes and hours yet unable to logging. please this current issue should be corrected immediately, thanks.",1
2019,excellent,5
2019,very goodnight,5
2019,fast and reliable. nothing more or less,5
2019,this is exceptionally great... I really enjoy this app for transactions and also the payment slips is awesome,5
2019,Nice,4
2019,GREAT GREAT GREATEST,5
2019,this app is fast and safe to use.,5
2019,so sickening . so sad,1
2019,Please what's going on unable to log in as existing customer deleted and installed again still have the same challenge,5
2019,since i upgraded the appzi have been unable to login as an existing user. keeps telling me to check my network connection. this is an embarrassment on the bank.,1
2019,I'm enjoy the app,5
2019,This app is a SCRAP.. Have not been able to access my details for over six days now.. Better make an upgrade ASAP,1
2019,Good and interesting,5
2019,great,5
2019,"why is it refusing to connect with my mobile data, except I use WiFi or vpn? this started since I updated the app.",1
2019,Wow,5
2019,Easy access,5
2019,Good work,5
2019,The app is OK nice and good. it reduces stress of paying visit to banking hall..... five 🌟 🌟 🌟 🌟 🌟......,5
2019,"i am disappointed with this rubbish, keep telling me network error after the so call upgrade can't even send money to my innocent brother in school tears.",1
2019,firbank try harder on your app...sometimes simple transactions takes hell of time...not to mention double debits I get when I try to recharge my mobile phone...the app to me is not smart enough,2
2019,superb,5
2019,this app is real work,5
2019,sometimes the e-banking operations do decline in most ceases. Do the needful for the service can be reliable,5
2019,Great,5
2019,good app,5
2019,"good n fast ,no wahala",5
2019,"I cannot access my account by not downloading latest version of fiirat mobile. Please let me know if you can help., thanks.",1
2019,Is no more good,1
2019,Good,5
2019,i bank and i,5
2019,cool,5
2019,very good app,5
2019,good,5
2019,"I beg, using this app has been frustrating since five days now. pls do something",1
2019,"Very poor, kindly go back to the previous version",1
2019,very good,5
2019,Good App,5
2019,Nice app,5
2019,good,5
2019,good,5
2019,"whats the issue with this firstbank app na, it keeps saying connection error anytime i try logging in for over a week now. Must i go to the bank for every little transaction?",1
2019,nice one,5
2019,I have been trying to log in but it keep showing connection error. it is very frustrating. so what is actually wrong with first bank mobile app.,1
2019,Great,5
2019,cannot even activate my account. this application is not reliable,1
2019,amazing,5
2019,Amazing app,5
2019,"Was working fine and at a point started displaying only network error..netwoek error , won't allow you to login again.",3
2019,great to use,4
2019,Good,5
2019,awesome,5
2019,The best ever,5
2019,"it has been a hell of disappointment,i updated the App since then it has been showing connection error while other Apps are working,i even uninstalled and reinstalled but the same problem persists. want to uninstall it kpatakpata",1
2019,ver important,5
2019,Too slow to open the app,1
2019,good,5
2019,"I believe with the barrage of complaints about this new update, first bank should have rectified the issue, at first I thought my data was not supportive of the app until I subscribed another network and the same problem persisted. I've never been so pissed with any bank app like this, in fact you guys should downgrade to the generally functional version or scrap your services to put your house in order. ELEPHANTS shouldn't walk or dine like ants. Man up please! we're losing money!",1
2019,grear,5
2019,"Effective app, that makes life easier.",4
2019,You cant access it when you need it most...it happens all the time.,2
2019,Good,4
2019,I want to try this app and see how it will ease my transaction,5
2019,exhilarating.very reliable,4
2019,superb,5
2019,exelent,5
2019,"I am experiencing difficulty in accessing the App. Apart from this, it is excellent and convenient.",4
2019,This app is awesome,5
2019,you are the best,5
2019,firstbank whats happening naa please fix all the problems with this new update,1
2019,fast and reliable,5
2019,nice one,5
2019,hello can two user used the application with different account number,3
2019,good,4
2019,"This app was working just fine until y'all decided to ""update"" it. Two weeks now, I have to go into the bank for everything.",1
2019,not working well,5
2019,simply the best i love the transaction receipt u generate when you transfer money,5
2019,Fantastic. Easy way to make bank transaction,5
2019,good app,5
2019,"The App is pretty secured, Cheers",5
2019,good,4
2019,nice app,5
2019,Prompt love it,4
2019,"find it difficult log in to my account last time, now i need asaistance in other to get my app working.",5
2019,Most horrible,1
2019,it's more faster and more importantly,5
2019,i cant take screeshots in the app,4
2019,A wonderful app,5
2019,.diexiiiiī i niyjbtkmmookju.jsekkkm.nrol,3
2019,90 percent available whenever needed.,5
2019,this is a great time app,5
2019,Can't log in to my app for almost a week now,1
2019,fantastic,5
2019,"good,love the transaction receipts generation.",4
2019,poor user interface,1
2019,"Since last week the app s so annoying. To log in is war. I have so much to do but I cnt. Pls fix this. Uninstalled it, installed it back , updated it yet I cnt log it.",1
2019,"first bank is a very amazing bank in the world, i really love it and respect the they staff who are very working hard to make sure everything is done, to me First bank is the biggest business company in the world,",5
2019,very good app,5
2019,am even closing my account self what nonsense bank this nowadays ..i cant log in again saying connection error when am using 4g network ..mtcheeeew,1
2019,This app has been frustrating me for two days now. I can't even access it because of an error that pops up at every attempt. Let this issue be rectified ASAP.,1
2019,exceptional in all banking but i hope i will be able to download reciept.,5
2019,for few days now the App has been malfunctioning ..can't show account statement ...,1
2019,"Excellent service, thanks so much first bank",5
2019,it is well,3
2019,very good,5
2019,beautifully arranged,5
2019,this app doesn't take sreenshot on my phone why,1
2019,Superb!,5
2019,nice app but I don't have money on it 😏,5
2019,Excellent,5
2019,This is the worst ever app. This nonsense update that firstbank just did to its app is a great disservice to his customers.,1
2019,"this last update isnt working well on my phone, dunno if its general. I've not been able to login with my mobile data until i use a wifi",4
2019,awesome,5
2019,It's been a pleasant experience,5
2019,excellent app,5
2019,Awesome,5
2019,Its just superb.,5
2019,not working well,1
2019,very good,5
2019,Helpful app,5
2019,excellent,5
2019,good,3
2019,"The app is function normally before, untill like 1 week ago i have been trying to log in, the app will just stopped and said i should open app again, i am feed up with this app, Please i need urgent solution to this",1
2019,great app,5
2019,Very Good nd easy to use,5
2019,"the app is not logging in since I make an update. can't even make any transaction. fix it quickly, very quickly.",3
2019,excellence,3
2019,excellent,5
2019,Simply amazing. Second to none in the Digital Banking space,5
2019,Great,5
2019,"This app got me disappointed for almost two weeks now, keeps saying network error check network connection, i changed to other networks, even deleted the app and downloaded severally, i cannot even input my details again as an existing user. This is just tiring and a very poor service.",3
2019,fantastic,5
2019,amazing,3
2019,great,5
2019,This app was a celebrity until recently. These days it isn't transferring across bank. Pls attend to this; it's disappointing that FBN should fall so low.,5
2019,Very Good And Reliable... First Bank Of Nigeria.. Na Baba You Be.,5
2019,"I used to like the app before not until they updated it recently & everything got messed up...i can't screenshot anymore... It keeps saying"" Can't screenshot because of security pulicy""..am so so disappointed with first bank these days..and again, pls kindly include a BetKing payment option in the ""betting and lottery"" option... thanks",3
2019,poor,1
2019,Transaction is not going smoothly please up grade,5
2019,good to go for,5
2019,Great experience...,5
2019,This app crashes often on my phone...repair,3
2019,"FirstMobile app was a very good app and continue to be until the last version started misbehaving. I had thought upgrading to the latest version would help correct the abnormalities of the former but unfortunately the upgrade instead degrades the functionality of the former. As one of the reviewers rightly suggested, rescinding this version and reverting to the former would not only save the Bank from many troubles but also save it from losing numerous customers including myself now in anguish.",1
2019,"if I could burn an app, I would burn this. Doesn't act right. I knew I should have stayed away from an update. Rubbish.",1
2019,good app,5
2019,awesome,5
2019,app not opening after update,1
2019,Good,5
2019,One Of The Best Mobile Banking Apps. Easy To Use. Thanks,5
2019,excellent one,5
2019,Good,4
2019,satisfied,5
2019,very effectve,5
2019,great one,5
2019,Perfect!,5
2019,when i put in my mobile pin the enter key is not responding,1
2019,"good,👍",5
2019,dufficultty to log in,1
2019,Great app,4
2019,"security question doesn't pop up to enable me set up my mPin. this app is not user friendly as it use to be. even when I visited a branch, more than 4 staff of First Bank couldn't handle the issue, they said its a technical issue. first Bank, please.",1
2019,very good,5
2019,nice app,5
2019,useless,1
2019,nice,5
2019,The app should be customer-friendly for effective online transactions.,1
2019,Great banking service and experience,5
2019,very good for use,2
2019,"nice app bur still need to be upgraded, requesting of Statement is very important",4
2019,very good,5
2019,what's going on I can no longer view my sent and received transaction on the app. logging in is very difficult and it keeps saying networks connection is poor but my network is very strong. I am not happy with the app anymore please someone tell me what is happening? I even try to update it keep rolling with no success. I need help please first bank,1
2019,very nice,5
2019,just love this app.,5
2019,he is going good,4
2019,very good 👍,5
2019,its fast and easy to use.,5
2019,Excellent,4
2019,i love it it makes me send things faster,5
2019,good,4
2019,Fair. Just that the adverts get in the way some times.,3
2019,I noticed I can't screenshot on this app. Pls why?,4
2019,"this new update is really Suck, can't even login to my mobile bank again, i think I need to get other bank so i will be able to do all i want😠😡🤒",1
2019,excellent,5
2019,"Very good, but sometimes slow.",5
2019,cool,5
2019,banking made easy,5
2019,nice App,5
2019,Great,5
2019,Satisfactory,4
2019,couldn't login to my first bank app telling me check your internet connection. even *894* is not working. also unable to screenshot,3
2019,I love it,5
2019,Connection error. Please check your network connection.,1
2019,this ur app is a total regret!,1
2019,"Hi. Since July 13, 2019. I have been unable to log into the app. I get a CONNECTION ERROR message. Kindly fix. Also kindly enable Cardless transactions. GTbank has done it. You can as well.",2
2019,Very good app,5
2019,"This app has helped me a lot, now i don't need to buy flying ticket before i can pay, transfer or receive money, he took me 8 good years to traveled to Nigeria before i got registered on this firstmobile app, just in few minutes i can now pay in money 💰 and transfer, including to receive money, so amazingly great 👍.",5
2019,"Lovely. Now I do my transactions in my room without going to the bank. If I go to the bank, I only go there for deposit 👍👍👍",5
2019,"When I try to buy credit or make a transaction, the page which I choose an account from is blank so I'm not able to do anything. Abeg Firstbank hurry up and fix this issue.",1
2019,i don't know why i am unable to log in. keeps telling me error in connection. And i could log in on other banking apps. pls work on your internet/moble app.,1
2019,best app ever,5
2019,best and user's friendly,5
2019,so sweet!!,5
2019,"i really dont know wat is wrong with first bank network,its very bad and annoyed me.",1
2019,Fantastic,3
2019,"bad service, transaction always delay... keep on loading ,unspecify successful tranction which always makes me to send money twice.",1
2019,Good,5
2019,"WORST BANKING APP EVER (Last Banking App) Hey, you keep upgrading this app, still not functioning well. Always Disappointing!",1
2019,goodnets,5
2019,Superb,5
2019,very good,5
2019,Best app.,5
2019,good,2
2019,it's okay,4
2019,Great,5
2019,Satisfactory.,5
2019,Cool App,5
2019,"A very gud app to use but sometimes a bit difficult. Wanted to access loan but its response is "" you av not been profiled"" contacted customer service and was reffered back to app. Still nothing till date.",5
2019,Good,5
2019,great,5
2019,cool,5
2019,What's happening to Firsbank? I can't send money and I can't receive money and I can't also download the new app upgrade. Please you guys should fix this issue is making me feel sick.,1
2019,splendid,5
2019,it was so fine,5
2019,very flexible app that offers all there is to offer when it comes to cashless transactions,4
2019,so good,5
2019,nice,5
2019,Best,5
2019,Fine so far.. Simple and easy to navigate,5
2019,"Seen terms and conditions ,which I couldn't open my app for 4 days now",5
2019,nice,5
2019,"Pls I don't know why fingerprint shouldn't be optional, pls u guys should work on this!",1
2019,wonderful app,5
2019,"It keeps saying ""you have reach a maximum device limit of 10. Ive been on this for months. Please what am i to do?",1
2019,the best,5
2019,great,5
2019,excellent,5
2019,Cool,5
2019,Cool app.loving it,4
2019,"Pathetic! First Bank is so embarrassing! You have an emergency and this app is doing nothing at all to help! Refine your app, until then remove it. Your ATMs are stupid, today I've tried all your available means to move money and your stupid bank is just useless! let's not forget that you can't screenshot in the app to prove payments anymore.",1
2019,best ever,5
2019,Great,5
2019,great with ease,5
2019,satisfied,5
2019,very-very easy,5
2019,can't transfer,1
2019,wonderful,5
2019,"FirstMobile stops working often times and has become annoying trying to make transaction without success. Do something, please",1
2019,Cool,4
2019,nice,4
2019,"Its a great and very important app, it realy helps.",5
2019,my registered phone number with it is no longer in use and otp is still beeing send there. instead of my new number. how can you help me,5
2019,am new customer plz,5
2019,It make transactions easier and saferk,5
2019,GOOD,5
2019,Best app ever,3
2019,Very useful.,5
2019,good,5
2019,"Lovely, easy 2 use",5
2019,fhthf me muft ok m xx mh to go tokn it to kt kmko,5
2019,"i just updated and cant believe the old app is far better than this,i cant view my balance again,no last trasanction history again,is this a form of deducting customer money and making them unaware about it?i wilk rather download my other bank app and ditch first bank,nonsense",2
2019,"the stupid app fails to open after recently updated. Always network problem. same network that opens other apps, views and download movie.",1
2019,I want to register first but I am not seeing register,5
2019,nice,4
2019,Still the First among all,5
2019,Cool,5
2019,very good bank,5
2019,nice one I really enjoyed it thanks,5
2019,Wonderful application,5
2019,excellent,5
2019,very wonderful,5
2019,"for me, its saves time and trouble",5
2019,Good experience,5
2019,very okay,3
2019,good,2
2019,"The app is slow to upload accounts information , individual banks in the system, and difficult to sign off at the end of transactions.",4
2019,💯,5
2019,awesome,5
2019,"hello, I cant use the disable atm feature in card management, it gives the null error",3
2019,"I do I take screenshot, each time I try to take a screenshot it says 'not allowed', how can I disable that feature please?",3
2019,good,5
2019,good,5
2019,the app is always having issues when you buy card you wont recieve it,1
2019,managing,5
2019,good,5
2019,Can't log into after I installed the app.,5
2019,i read the reviews of hundreds of people as i was downloading the app... there's no need downloading the failure of an app.. GTB and ACCES bank app reamin the best ever.. First Bank app deserve no star,1
2019,excellent app,5
2019,very good,5
2019,I love dis version,5
2019,"I thought I was the only experiencing this since my last update. - First the app doesn't allow one to view transaction history anymore, which is very sad. - Secondly, some folks are complaining of not been able to take screenshot. yes I noticed that too. but i think the option for saving transaction receipt is still ok. the former is the problem that need urgent rectification.",3
2019,perfect performance,5
2019,good job,5
2019,"Smooth, cool and convenient.",5
2019,good,5
2019,Good product,3
2019,very good,5
2019,awesome,5
2019,"Since the last update of June 2019, the app wouldn't even open. I initially thought it was a network issue. But I've now confirmed it's the app misbehaving. First bank, do rescind this new update & revert to the previous cos it doesn't make sense if it doesn't work.",1
2019,Love it,5
2019,good but,5
2019,excellent thank you very much.,5
2019,i can't even tranfer money anymore talkess of being able to screenshot when i put my transaction pin they say special characters are not allowed i can't even change transaction pin cause it says the same thing!,1
2019,So bright and brilliant app,4
2019,Very efficient app. I love it.,5
2019,cool and refresh,5
2019,"as far as it goes, this app cant generate an account number for individuals who intend to open fb account. any help?",2
2019,Stress-free banking!,5
2019,good,5
2019,its not ok like it was before,2
2019,while this platform apps makes Banking easy. it's great.,5
2019,excellence,5
2019,device not found,5
2019,very fast in banking I love it,5
2019,D best,5
2019,a very useful app,4
2019,its very good,5
2019,good app,5
2019,excellent service .,5
2019,very beutiful and useful applications,5
2019,Great.,5
2019,really the best mobile banking app,2
2019,Nice apps,5
2019,worst,1
2019,the app is cool... but it will be better if the developers can enable a cardless withdrawal feature in it. you have to save us the stress of going through the USSD code,3
2019,oustanding experience,3
2019,"I love it , with it I pay my bills",4
2019,it's been good.,4
2019,is good,5
2019,"What a great app in deed , very useful.",5
2019,always fantastic,5
2019,please how can i logout someone bank app and put my own..i bought a phone and i cant remove the first bank accunt..have uninstall and install no way..please help me,1
2019,Good,5
2019,"something has to be done quickly what's wrong with the first Bank application I can't make no transactions I can't get some airtime from my account, this issue should be fixed as soon as possible thanks in anticipation.",1
2019,very good,5
2019,excellent,5
2019,good,5
2019,Disturbing response when needed most,2
2019,good app with transaction receipt,4
2019,"Great app. First bank i love your services, timely and reliable.",5
2019,it not okay,1
2019,Very good,5
2019,good job nice app,5
2019,Nice,5
2019,"nice, it serves it purpose",5
2019,hi hi,5
2019,i can't screenshot on the app. the app doesn't support screenshot.,3
2019,very good,5
2019,Awesome,5
2019,fast when needed for all transaction,5
2019,excellent,5
2019,great,5
2019,It's working perfectly well,5
2019,very convenient,5
2019,it been so good to use,3
2019,is wonderful application and good and faster for transfer it help me a lot in my business.,5
2019,GOOD,4
2019,excellent,5
2019,Why is there no option for us to print out statement of account into PDF?,2
2019,It's my pleasure to have this wonderful app in my device. I'm very proud of you FBN.,5
2019,It's a very wonderful app. I love it so much 😍 😍 😍,5
2019,very bad! Am highly disappointed by the update. .... it freezes !!!!,1
2019,"Welldone, keep it up",5
2019,real cool and easy and fast,4
2019,good,5
2019,Very good and useful application. It makes baking easy. Keep the good work.,5
2019,"after registration, the app keeps crashing. once i input my pin or fingerprint to launch it, it crashes immediately. i can't even access it",1
2019,glorious,5
2019,very good,5
2019,"user friendly app, like it.",5
2019,Really poor app. Always making my network look poor and my other bank apps just work with the same network without any stress.... please resolve this!,1
2019,best ever,5
2019,great app,5
2019,I can't switch to my other fb account number when I log out or Uninstall or install it keep bringing it interface for login instead a fresh registration with a different fb account number please help fix the issue,1
2019,zfke,3
2019,Excellent!,5
2019,is satisfying,4
2019,lfirstbank,5
2019,Excellent,5
2019,best app,5
2019,its convenient,4
2019,very frustrating I cant even use .,5
2019,Very good to use,3
2019,best app ever,5
2019,ok,5
2019,great banking app.,5
2019,please bring back the statement of account section,3
2019,Nice,4
2019,Very Good Technology,5
2019,I don't know if I'm the only one experiencing this but the app is freezing after logging in. tech guys PLS have a look.,1
2019,grate,3
2019,very useful,5
2019,Best,4
2019,this app is as poor and disappointing as nigeria apc administration. even her email customer service administrators are too annoying. nonsense.,1
2019,does not want to download,1
2019,Excellent,5
2019,vety very bad application found it extremely difficult to instal on my phone. A very bad software indeed,1
2019,its okay..,5
2019,nice 😎 👍 😎 👍 😎 😎 👍 👍,5
2019,Awesome than others. Who know go know. But what I don't like is unable to screenshot. Other's nah dopest,5
2019,nicr one,5
2019,"Awesome, makes banking so much easier",5
2019,very good,5
2019,best ever,4
2019,nice,5
2019,Good,5
2019,Great app!,5
2019,the app is cool.. easy to navigate and friendly interface. kudos first bank.,3
2019,good,4
2019,"Very,very convenient.",5
2019,fantastic to use,5
2019,firstmob,1
2019,The best banking app ever!!,5
2019,. MN MN. on LM.. …,5
2019,highly reliable,5
2019,pls I need help .the app is writing device not found when I want activate my Samsung Galaxy J7 pro.pls I need help,3
2019,good,5
2019,we are all happy for this app,5
2019,superb and very user friendly,5
2019,ok,3
2019,can't even login.rubbish.,1
2019,awesome,5
2019,this app is v good and helpful,5
2019,Always the first!!!!,5
2019,please i what to open my mobile banking but it is asking for referral code which i don't know about it,1
2019,It helps,5
2019,Love it,5
2019,ok,4
2019,nice,5
2019,i like this app,5
2019,Very reliable,4
2019,good,4
2019,Great app,5
2019,very good,5
2019,i tried to downlord the thing not do,5
2019,easy to use but need to be faster,2
2019,User friendly,5
2019,very good,3
2019,great,5
2019,interesting,5
2019,Too many bugs. Pages lap over pages and sidebar laps over pages. Every page is just scattered on top of another page.,1
2019,"Good, fast as first",5
2019,excellent,5
2019,"I like this app, but name doesn't appear for recharge.",4
2019,"I just updated, can't make transactions and screenshot option isn't available anymore. I gave it some time, thinking its network glitch, but now I can't even log in to my account. And I have urgent transfers to make. This update is not an update, a far cry from it.",1
2019,Safe and user friendly,5
2019,very good app and easy to use,5
2019,fantastic,5
2019,good,1
2019,splendid,5
2019,Excellent and keep it up,5
2019,i need this app,5
2019,Excellent,5
2019,fantastic,5
2019,nice app,5
2019,nice,4
2019,I love it,5
2019,love it so much. easy,4
2019,excellent,5
2019,great app,5
2019,excellently,1
2019,excellent & enjoyable,5
2019,goood,5
2019,normal things,3
2019,so fast and reliable...,4
2019,"Although is good app but if you want input your email address when opening ur account, unfortunately is not going to respond ☹️. why?",3
2019,Very good,5
2019,good,5
2019,Great,5
2019,Good app for online transactions,5
2019,No issues,5
2019,perfect,5
2019,Gud.,5
2019,cool,5
2019,Very nice,4
2019,Terrible app! Full of inadequacies. Not completely user friendly!,1
2019,Nice App,5
2019,nice,5
2019,very good app,5
2019,faster,5
2019,there's no option to register new users!!!!!!!,1
2019,I love it,5
2019,excellent,5
2019,its a very nice and incredible application,4
2019,The application is okay easy for money transfer.,4
2019,osu,2
2019,"It's a great app, let it link up with other accounts with first bank which am a signatory too. Like my children account.",5
2019,good,5
2019,"the app is just too perfect, very nice app, kodus to creators of this app n firstbank",4
2019,good,3
2019,"the app is very good, simple to ues.",5
2019,"I can't download this app, it refused to download please first bank should do something about this app",1
2019,first Bank of Nigeria. you guys have alot of problem. 1 you don't have a Auto revert for error transaction which is not Successful and you have already debit. and most of your debit cards don't work for online transaction. so suggest you guys to work on this all your costumer would be happy with this!,5
2019,The app works better now,5
2019,This app is highly recommended. It has made my life so much more enjoyable and easy. I love it.,5
2019,Much better.,4
2019,l love it,5
2019,the new update d app ask for otp nd after putting the otp number it decline the action,4
2019,It's good service!,5
2019,Excellent,5
2019,Very useful and easy to use,5
2019,very good!,4
2019,"First bank is a very very greedy bank, you guys don't have good things to offer, common gtb bank gives out loan and you pay back little by little every month... I'm withdrawing myself from this first bank including those that I know",1
2019,"My 1st My Chosen My Choice, My Back App. 1st Keeps leading.",5
2019,not working properly,1
2019,"Fast, easy and secure mobile banking app",4
2019,Excellent,5
2019,"Very easy to use.... I will always be First in good condition, banking on the go, always on point 👉",5
2019,very good,5
2019,nice and good,5
2019,gud,1
2019,perfect,5
2019,Wonderful!,5
2019,i niet the money,4
2019,More improvement.,5
2019,good,1
2019,it is not workkking for me at all now.,1
2019,good,4
2019,can't make any transaction...it will keep sayihg chose an account with any empy space,1
2019,"The worst version of App have ever seen in my entire life. Can't log in properly, can't send money one off, can only send to my saved beneficiaries annoying.",1
2019,nice,4
2019,This app has never fail me !!! Am grateful for it. THANKS!!!,5
2019,very secure and reliable.,5
2019,easy to use always improved on,5
2019,very nice,3
2019,good,5
2019,very very good to use,5
2019,good experience,4
2019,excellent,5
2019,good,4
2019,Good,4
2019,make things easier,5
2019,Good,5
2019,"easy to use, contains no ads and i love it",5
2019,Simply excellent.,5
2019,Awesome,5
2019,why can't i request for bank statement in the app. i should be able to have access to my bank statement anywhere.pls add it,2
2019,not moch,5
2019,Very good bank app. love it,5
2019,good,5
2019,Pls why can't we check previous dates for transaction history again with this new update. Why was this option removed? This is so irritating and annoying.,1
2019,ok now thanks,5
2019,Good service good bank,5
2019,fantastic,5
2019,I updated the app and now I can't access it with my card,2
2019,"My very dependable bank and this app is super and easy to use, anything more than 5 star for you.",5
2019,Good,5
2019,cool,5
2019,some of us ain't in the country and OTP code is sent to only phone numbers if email can also serve it will help very much thanks.,4
2019,First Bank always first in banking,5
2019,nice and fast,5
2019,transfer,3
2019,it has been good before but now i can't do transfer,5
2019,"I love it, you can basically do every money transaction with the app.",5
2019,reliable experience,3
2019,"Good app, only dissatisfied with the inability to activate your mobile phone if you reset your phone. That it has exceed 10 devices.",3
2019,super duper,5
2019,nice.,5
2019,The Best Ever,5
2019,I wish to see a Link for account statement only in Quick Action menu at the beginning of the application.,4
2019,Very good,5
2019,Thank,5
2019,Excellent,5
2019,"Fantastic, wish I could get my statement of account.",5
2019,saves stress,4
2019,Good,1
2019,nice one Frist bank,5
2019,goodh,5
2019,best banking app yet,5
2019,very nice app,5
2019,good,4
2019,My device crashed. Having trouble reloading app. Help...,4
2019,I love 0r,2
2019,please how can i link to other accounts,3
2019,I love this app. This is what we really need. FBN is the best bank ever.,5
2019,"Satisfactory,but please upgrade to include Finger print login.Thank you.",4
2019,This version doesn't work for me. Always showing blank screen. Kindly fix the bugs or downgrade to previous version. Thanks!,1
2019,Best,5
2019,the most useless customer services ever... u should be the least bank not the first.,1
2019,"difficult to loggin ,network problems",3
2019,fantastic,1
2019,Itz nice,5
2019,3 star. work on interswitch,3
2019,very interesting app makes it easier to transfer with no charges except ur alert charge,5
2019,fantastic,4
2019,is ok,4
2019,very good apps,5
2019,excellent.,5
2019,ohk,3
2019,not working at all,1
2019,free,2
2019,Excellent,5
2019,nice,5
2019,good,4
2019,A great banking app!,5
2019,very good app,5
2019,the app has been efficient,5
2019,very good,1
2019,good,5
2019,Great app,5
2019,excellent service,5
2019,"it's perfect, actually perfect but I'm sorry I could have given 5 stars just that una nr dey Credit account na",4
2019,wonderfully excellent,5
2019,better one with first bank,5
2019,good,4
2019,nice,5
2019,Excellent,5
2019,"The app use to be the best for years until recently, it's been terrible! i mean very frustrating for some months now😠",2
2019,superb,5
2019,"After the last update, I cannot check my statement of account anymore except the recent transactions which come up automatically. This is a serious defect. As for many of us who are accustomed to electronic bank statement for our transaction history. Had I know I would not have updated the app afterall it was excellent without the update.",1
2019,great app,5
2019,Banking has gotten easier with this application,5
2019,great,5
2019,the interface is quite user friendly and easy to use.,5
2019,Good,4
2019,Too good to be true...,4
2019,Good app. Nice interface.,1
2019,I've been having transfer problems since morning ....please fix it,1
2019,nice,4
2019,the service is good,5
2019,"Presently am beginning to hate Firstbank for d stress dey are giving me, this is my business acct yet i am unable to send money saying connection error all d time also am unable to screenshot 😭😭 why doing d useless update which doesnt favour anyone?? Please find something to do to it abeg no soppose even give u any star, d app doesn't worth it at all",1
2019,good service,4
2019,good app,4
2019,it's awesome,5
2019,can't open,1
2019,good,5
2019,Very good,4
2019,Excellent,5
2019,"In your registration of new account, there is no box to input email address but if I click ""Confirm Profile"" it tells me to input email whereas there is no box for that. Please correct that ASAP. Thanks",3
2019,😎😎😎,5
2019,Good,5
2019,so reliable,5
2019,nice,5
2019,very good,5
2019,very good and easy going app,5
2019,very nic,5
2019,i very very like this app so much,5
2019,can't open the app even with my password. can only do quick transfer after i updated the App.,1
2019,great,5
2019,very bad application ive been trying to login but telling me nonsense pls can help us out,1
2019,This app is not working fine since upgrade. please do something fast.,1
2019,Are you guys still serious with this app at all. See complaints all over here about app not opening for a very long time now. And it has persisted; showing you're not doing anything good enough to fix it. Is that the way to go?,1
2019,very fast easy and reliable.,5
2019,instant payments satisfied,5
2019,"this new update is really poor, just too bad",1
2019,good,5
2019,Very well programmed. so happy to be a customer of First bank Nigeria Plc.,5
2019,"FirstMobile used to be one of the best banking apps. Lately, I found out that one can no longer check transaction history as was the case with the previous versions of the app. The previous versions allowed the user to input two dates (beginning and end date) for transaction history. Please reinstate this option in the app to get 5 stars.",3
2019,exeptional,4
2019,"this new update is very stupid, cant review previous transactions based on date. mtchewwww",1
2019,perfect,5
2019,very nice. is easy going method,5
2019,is good sometimes bad sometime,5
2019,my experience about the app the app is good for online banking which make banking faster the first day i install the app from playstore it disturb me a little bit but i later understand how to use the application i bet you if you download it you will never regret thanks for patronizing us thank you,5
2019,you,5
2019,okay,4
2019,I have a serious problem to login to my account now,1
2019,good,5
2019,ok,4
2019,great,5
2019,it doesn't asept my mpin thank you how will one complete it,5
2019,good and faster,5
2019,"Good app. But, i can't get to see my transaction history from more than a month ago. Please fix this.",3
2019,The upgrade is terrible. No enter button. Older version is better,1
2019,Good,3
2019,poor,2
2019,"I can only use this app over my office Wi-Fi. Each time I connect via MTN or AIRTEL data, it pops up a message ""Unable to connect. Check your network settings"". Kindly suggest what to do because it was never like that before.",4
2019,nice app,5
2019,good,3
2019,Good,5
2019,Good but sometimes I have network issues.,4
2019,very good,5
2019,"FirstMobile Banking App is very very good. Beautiful interface, occupies just a small portion of your phone memory. Very fast even when the internet/network is bad or fluctuating. It has never failed me. So I love it.",5
2019,excellent app it's makes transaction fast and easy,5
2019,Very nice application for mobile money and finance related transactions,5
2019,"you make purchase, you are debited yetthe service ce is not delivered. Particularly im the pudchase of airtime",1
2019,best banking app ever,5
2019,the app is really useful saves stress,4
2019,I love this app,4
2019,the worse version in the history cant check my previous transactions cant trace it back i will.be happy if you can bring back the previous version where i can search my transaction history,1
2019,very useful and reliable app,4
2019,good and perfect,5
2019,good application,5
2019,really first and best Mobile App among others,4
2019,"I really can,t check my previous account statement anymore, it only displays the ones i did some days ago.",1
2019,good indeed,5
2019,Very bravo,5
2019,Nice app,5
2019,great app i love this.,5
2019,Great,5
2019,very good 👍,5
2019,very useful,5
2019,can't login,1
2019,Good banking app,5
2019,best app ever,5
2019,A very simple and nice app👍,5
2019,the most useless App I have ever seen. I can't even screen shot my transactions. very bad. first bank pls do something or I will move my money to other bank account.,1
2019,"now i feel like am the FIRST, Thanks for putting me FIRST.",5
2019,IT IS GOOD.,5
2019,"écrit, f,",5
2019,its fantastic,4
2019,incredible,5
2019,Please bring back screenshot it's so annoying i can't screenshot,3
2019,"Very basic app, needs relevant features as well as a design overhaul.",3
2019,so good,5
2019,go,5
2019,nice app.,3
2019,"it's cool,most times",5
2019,Excellent,5
2019,Good package,5
2019,"this new update is very bad. Ever since i updated the app, i can't even log into the app with my Fingerprint Authentication as usual.... rather it tells me ""Invalid Pin Entered"". i wish i didnt update the app. improve on your update, and u i will edit my review.",1
2019,Satisfied,4
2019,Somehow slow,1
2019,😂😂😂,5
2019,awesome app,5
2019,Awesome!,5
2019,"Please you guys should create an option for removing saved beneficiary and not only adding . This new update is not good at all, too much issues.",1
2019,it's awesome,5
2019,xas s x y szauu,1
2019,great,4
2019,what a nice app,5
2019,good,5
2019,good,3
2019,bad,5
2019,"this app is useless, always giving you have reach the maximum of 10 device. what that means i dont know or device is not found.Other banks apps are far better.",1
2019,Commendable.,4
2019,App crashes a lot. It's sad.,1
2019,nicet,5
2019,it is okay,5
2019,very very very very poor.,1
2019,"An all round app, it's perfect.",5
2019,good and easy,4
2019,great,5
2019,unable too,5
2019,Average in all aspects of banking.,5
2019,awesome,5
2019,it's so Amazing to be use. Very fast and easy.,5
2019,"Please put option to enable or disable screenshot. Not all time I remember saving receipt of transaction, with screenshot I can be saved! Please take quick action",1
2019,cool,5
2019,cool,5
2019,useful,5
2019,Nice,5
2019,cool,5
2019,i cant screenshot any transaction i made .saying the app doesnt support screenshot,2
2019,how do I delete the registered phones attached to this app,5
2019,excellent,5
2019,Great,5
2019,nice ones,5
2019,this app is not working anymore,1
2019,This app was good. Now after your maintenance can't screenshot any more.,1
2019,Its a very good app infact its just too reliable i so much love it,5
2019,Very poor and frustrating app. Have been having challenge logging in over weeks now. Had to reinstall it and re-register again.,1
2019,its useful,5
2019,cool,5
2019,good,5
2019,no room for multiple account of one customer on the app,1
2019,good,5
2019,sylvester ikeozattu first bank,5
2019,Bravo,5
2019,"Not bad, always good since i downloaded it.",5
2019,i cant eveb screenshot on the app!! its so sad,1
2019,Hum,1
2019,Easy and reliable..,4
2019,nice,5
2019,Can not check account balance,3
2019,Good,4
2019,good,4
2019,goodness,5
2019,I just love it👍🏼,5
2019,great,5
2019,nice upgrade,5
2019,Good,5
2019,Very Exciting!,5
2019,Fantastic app,4
2019,very good,5
2019,i cant screemshot with this app i prefer the old one.,1
2019,Very good,5
2019,to,5
2019,Very good 👍,5
2019,One among the best.,4
2019,Very good,5
2019,I am not happy.,3
2019,I can't download or view historical transaction beyond 1 week. You guys need to work on this.,2
2019,"Very useless banking application, today again having bought new phone, I tried to log in again the error message was as usual "" you have reached maximum device usage of 10"" The alternative channel called 894 is also not reliable. It seems FBN is tire of its enormous customers that's why it does not care about customers satisfaction.",1
2019,"FirstMobile actually,we're first(all first bank customer)bank with releabillity.",5
2019,da best,5
2019,good development,5
2019,okay,3
2019,Ace,5
2019,There is nothing like it. I need not worry over distance nor time to make my transactions! It's simply makes banking adorable! I love it.,5
2019,not realiable,1
2019,you can not sceenshot your transaction you made if there's need for that,1
2019,amazing!!,5
2019,da,3
2019,it is good,4
2019,"Great, easy, effective and reliable",5
2019,Excellent,5
2019,best app ever☺,5
2019,Terrible app. Now one can't even generate history of transactions. I'm in a big fix for the developers' incompetence right now.,1
2019,Best app,5
2019,i enjoy this app,5
2019,Good but room for improvement.,5
2019,hello first bank i cant transfer am not seen the transfer information,5
2019,Not good since the last upgrading.No star is deserved at all here.,1
2019,an exceptionally reliable and useful app especially the receipt it generates. I have never had a problem using it,5
2019,I CANT SCREEN SHOT WHY??,5
2019,"This new update is not as good as previous version, qith this new update i cannot not check my long time previous transactions. I think the bank should review that. that simply degraded the app. No activity link to check my acct statements.",1
2019,very poor app terrible slow in transactions,1
2019,"Update is terrible, very terrible. Wished i never updated it. Takes time to load, and tells me connection error while trying to make transactions even when there's network",2
2019,excellent,5
2019,A nice and easy app to use,5
2019,Good,5
2019,i love it,5
2019,"i used this app to recharge my mtn line on saturday. my account was debited 3,000 twice, i only had value for one. up till now no reserver of fund. no reply to all my Twitte to @firstbankng",1
2019,It gives me total convenient. First Bank is truly first.,5
2019,"I once rated this app high, gave it 4 stars and was prepared to give it 5 stars for its performance and ease of use untill I changed my device for a new one and I was asked to activate it on my new device before I can use it. It has not been possible. Reason? No registered phone no in acc Everything has been done, including filling a new form with my phone no, but activation still undone. New reason? - device unknown. I'll delete the app and use my accounts with other banks for my transactions.",2
2019,Very good 👍,5
2019,this app is messing up..unable to install,1
2019,this app total rubish .. its is telling me that i have exeded more than 10 .. whats that can ativate my new phone,1
2019,Time saving app,5
2019,the latest update has issues. please fix them asap,2
2019,excellent app,5
2019,Not very encouraging,3
2019,super,4
2019,nice app,5
2019,nice,3
2019,Good application,4
2019,so optionsl,5
2019,this app is not allowing me to register pls help me,1
2019,so so superb,5
2019,good,5
2019,Very nice,5
2019,I noticed you have the disabled the screen grab feature whenever using this app Please reverse that because it makes the app less important to me I guess u don't want your customers to be able to grab evidence of their transactions Please we need that feature for our transactions to save some important evidence,1
2019,"NOT HAPPY WITH THIS NEW UPDATE. FIRST, IT TAKES TIME LOADING. TELLS ME TO CHECK MY NETWORK MOST TIMES WHEN THERE IS GOOD NETWORK COVERAGE. MOST TRANSACTION I NOW MAKE IS NOT SUCCESSFUL AND IF I RETRY IT TELL ME POSSIBLE DUPLICATE OR WHATEVER. AND NOW I CAN'T SCREENSHOT MY OWN TRANSACTIONS WHICH IS MOST ANNOYING RIGHT NOW. I CAN'T EVEN SEND PROOF OF PAYMENT TO PEOPLE ANYMORE SINCE I CAN'T SCREENSHOT. PLS FIX DIS BFR I INSTALL THIS APP AGAIN. IT'S WORSE.",1
2019,Great App,5
2019,good,5
2019,ok,5
2019,Nice banking app,5
2019,Very reliable,5
2019,bad,5
2019,It useful,5
2019,not linked with all my firstbank accounts,2
2019,A very good app.U can use it at any where in the world,5
2019,very reliable app.,4
2019,nice app,5
2019,best banking app without confusion,5
2019,since i updated i have not got access go my mobile app,2
2019,Simple and easy to use.,5
2019,good sometimes,3
2019,My app stopped working since I updated Galaxy 7 Edge. Pls fix it. I can't make any transactions.,1
2019,moro moro App for u,5
2019,We need to work on the DStv module,5
2019,bank details for previous transfers to beneficiaries are not saved,2
2019,its so difficult to make a transfer... the list of banks never appear in full details some are just blank.,3
2019,Comes handy all the times.,4
2019,Good to go,5
2019,wow,5
2019,since I updated this app I have not been able to login. it is worse,1
2019,Good App,5
2019,great,5
2019,Great app,5
2019,rubbish. I cant screenshot transaction.,1
2019,satisfactory,5
2019,ok,4
2019,since the update always crashing! At time it will not open at all. A very useless App since they started these their update noting is working well. it takes days to manage to open else always CRASHING!!! 👿 When you improve I will edit my review!,1
2019,why did you remove the option to check bank statement.?,3
2019,fantastic app.,5
2019,"I'm tired of this bank. No one picks their phone, all my efforts to access my account for the past 15 months is abortive.....Damn....",1
2019,Awesome App Splendid Exprience...,5
2019,it is so good to me of using it,5
2019,"sincerely, this is the worst mobile app I have ever used. I can't even access the App with my active data. it sucks",1
2019,Very handy app but with intermittent service at times,4
2019,great,5
2019,I was given a wrong account,1
2019,The app is the beat so far,5
2019,Very good,5
2019,good,5
2019,Nice..no issues..fast n efficient,2
2019,easy to use.,4
2019,"Easy,convinient and effective",5
2019,excellent,4
2019,Very good application,5
2019,Good,5
2019,so good and helpful too,5
2019,Why is the app not taking screen shot,1
2019,good luck,5
2019,"If you have upgraded your app to a higher android version it may not be good enough as majority of your customers are still using lower versions of android. A lot of customers have complained this same problem, pls, do ensure you rectify the issue so as to serve us better. Another problem is that of recent difficulties in using the ussd banking.",3
2019,it's like the fingerprint login has been deactivated,2
2019,The best bank app so far,5
2019,still the best among all banks in nigeria,5
2019,"Please try to include western union in the app like other banks Mobile App to pick and receive money, thanks",2
2019,Great,5
2019,excellent 👊👊👊,5
2019,nice one,3
2019,Reliable and dependable,5
2019,Ur oh e hy ugh by the brid,3
2019,the new version is more better now thanks for updating it nice one,5
2019,fast nd convinence,3
2019,excellent,5
2019,Poor biometric verification. What is the essence of biometric verification if I have to input mpin before scanning my finger print. Either should be sufficient not both.,1
2019,it has very good graphics with a nice receipt page,5
2019,This bank is a trust worthy bank,5
2019,"very very very baaaaaaaad experience how can i spend my megabit dowloading an app which continually refuses to open always showing blank blue-page, so sad i must say.",1
2019,good,5
2019,"transfaring with the App in my phone has been a problem.i was asked to unistall & install again,i just did that.",1
2019,best,5
2019,The app is exceptional and reliable. It remains the feasibility of online shopping with ease.,5
2019,best of best,4
2019,"Been using this app for years now, and it's still as efficient as ever. Very reliable and smooth. Became a little heavy over updates, but still efficient.",5
2019,I don't understand this blue screen background. I can't login. firstbank please I prefer the older version.,1
2019,Exceptional,5
2019,A very useful app.,5
2019,Cool app,5
2019,awesome,5
2019,good app.,5
2019,very easy and reliable,5
2019,good,5
2019,One can't save numbers and can't access reciepts after some time,3
2019,Very good,5
2019,pu .,5
2019,Clean inteface but not responsive to keypad entries.,4
2019,Thank you First Bank. The application is now working seamlessly.,4
2019,Top notch improvement,5
2019,very useful,5
2019,helpfull and fast,4
2019,What a useless app.Cant display all I see is blue screen.First Bank you cant even reply to comments .Thats so insensitive and callous.,1
2019,its works for me,1
2019,bad not updating,1
2019,smart,5
2019,i cant even access the app is up to a week nw,1
2019,love it,5
2019,the app is good but not reliable,5
2019,its okay,5
2019,marvelous,5
2019,good,5
2019,"This app is totally useless to me cos since i upgraded it to the latest version, i have not been able to log in. The so called Mpin changed from 4 digit to 5digit without no option to register as an existing user or new user.i have uninstall & install this app but stl same issue am experiencing. So first bank its better u revert back to the old version or totally remove this app from play store.",1
2019,good,5
2019,Good,5
2019,Excellent,5
2019,my first mobile is not loading,5
2019,Can't enter login information.,1
2019,Great,5
2019,Excellent,5
2019,good app,4
2019,"This is just too bad. I wish I had not upgrade the app when the old version reccomended so. This version displays nothing but blue screen. After taking the pain to greet me ""Welcome..."" the rest is blue screen till eternity. Atleast replace it with the old version so I can perform my ussual transactions.",1
2019,The First Bank FirstMobile Application is one of the best banking applications. It saves one from going to your Bank to transfer money to your loved ones or business associates. It works rightly. Well done.,5
2019,I am yet to know all the uses,4
2019,this app is very bad well this their way even their bank is hall of fire poor technological appliances,1
2019,wonderful,5
2019,"this app is the worse....Jus a blank blue screen, pls either update d app again or take it back to the previous one.....cause it's trash",1
2019,"having issues with it. it no longer works on my phone. I've had to uninstall it and install it again, several times.",1
2019,Wonderful,5
2019,good app,3
2019,excellent,5
2019,"very poor since the last update, I can't log in using fingerprint and my other account is no longer on the transfer column, I can only view my balance.",1
2019,nice app,4
2019,It was annoying at first but everything works fine later,3
2019,Great App but recently not accessible. Visit any branch to reverse your app to the previous version till the issue is resolved.,5
2019,"VERY USELESS APP, NOT WORKING. PLEASE DONT DOWNLOAD OR UPDATE. IS NOT WORKING",1
2019,For the past three weeks I've not been able to open this app after updating. I doubt if those in charge of this app are reading customer' comments.,1
2019,Bad.... it is not working!,1
2019,excellent,5
2019,"after several downloads wasted my data d app refused to install talk more of open, first is now d last no improvement, analog bank, slow and conffusing, first bank i hail oo. rub*sh app. if i dont select a star i cant post my review if not dis app doesnt deserve a star.",1
2019,No more functional,3
2019,great app. first bank all the way,5
2019,good,5
2019,not display anything,5
2019,good,5
2019,i dont know what happen to my app when i try to login it will just blank,2
2019,quick responds,5
2019,fantastic services,1
2019,App stopped working well,1
2019,It's been good using the Internet banking,5
2019,yes it was until last week i updated my app and since them it can't open anymore pls try and do something aboit it asap,4
2019,"This app is not coming up after updating, please kindly resolves the problem",1
2019,"I have issues, the app just stopped working in this phone why?",3
2019,The update is not working for me. It worked just once and thereafter shows a blank white screen when  I try to access.  Can FirstBank please suggest ways of getting round the problem.  It is frustrating since no transactions can be carried out by me on the First Mobile platform.  Help please with use suggestions. Thanks.,2
2019,"First Bank, you're beginning to make life difficult for your customers. I have reached out to you via your social media handles,sent mails and even called but no positive response. This version of your mobile app is terrible; it does not open. Kindly rectify it before we run out of patience please.",1
2019,Not loading in time,3
2019,the Best,5
2019,"this update is a disgrace to banking systems....how can you update an app and all it does is display a blanked blue background. you guys are growing worse daily, I wish I could spit on your faces",1
2019,this app is the best. so easy and stress free. I totally love it,5
2019,great,5
2019,brilliant,5
2019,This App is not working since early this month of April that i download it refused to open. Uninstalled and install has happened several times.,1
2019,d best,5
2019,cool,5
2019,very useful and unique to me.,5
2019,Perfect,5
2019,The application is not easily opening.,1
2019,unable to open,1
2019,Good and trusted,5
2019,blank app since after the update,1
2019,its been wonderful for me,5
2019,the app is not coming up. unable to access the app.,3
2019,"i wonder what the problem is, have i done wrong by updating to newer version. pls give me a working app thanks",1
2019,Working perfectly,5
2019,"FirstMobile app is a necessary and valuable companion desired by every modern being and First bank delivery on this, is a world class.",5
2019,The new update is very horrible. can we downgrade?,1
2019,great,5
2019,great experience,5
2019,"But you'd need to review the fact that all transfer request requires a token sent to a person's registered number. it makes everything cumbersome. but on the whole, the app is excellent",5
2019,This is most useless app that i ever see im try to open it since the day of updating it was just display the blue all round without show anything ive unistalled it & reistalled it back all my efforts to open it went fruitless i think the technical department of the bank need to swift to action intime to put the app back in good condition for we customer to enjoy it,1
2019,"Good performance. However, can't load account history for more than few days. Please fix this. Thanks.",3
2019,"this new update is bad, i have been able to use my app ever since. even after uninstalling and reinstalling. ..... this is really frustrating!",1
2019,h a m I d uS a n I,5
2019,transfer,5
2019,good,1
2019,there is a problem with the latest update. the app is nononger opening . please look into this ASAP,1
2019,good to go,5
2019,Convenient and simple to use.,4
2019,good good,5
2019,this app is the scam of the month... all I see is a blank blue screen anything I wanna access it... pls u guys shud do the needful,1
2019,so supportive in banking aspect,5
2019,"Too bad, app not responding",1
2019,It's nice,5
2019,very good,5
2019,Good,5
2019,pls my firstmobole is not going thro since last wk. what is the problem?,5
2019,the experience is a good once,1
2019,i could not log in after i deleted to redownload the app again,4
2019,"i dont know what is happening with my firstmobile is not coming up for weeks now,i need somebody to help me out here",5
2019,I tried to register my device after several attempts made. I was told i have reached my device limits. please i really love this app but i am not happy not been able to register my device. Help me on what to do. Thanks.,3
2019,"i like first bank , because is a nice bank",5
2019,"with firstmobile app, i have no worried of any type transactions because i can make purchase and payment at anytime without running to the bank.",5
2019,App cant open again. Do something FB,1
2019,good,5
2019,The app was wotking fine till the last update. The app cannot carry out any other operations since the new upgrade. IT SUCKS!!!....,1
2019,"too bad after the update i can't be able to access my account, in short i regret updating this apps.",1
2019,very annoying App,1
2019,Terrible,1
2019,too bad,1
2019,Very bad,5
2019,it has refused to open,1
2019,good,3
2019,"Since i updated the app, it has not been working. The previous version should be reversed to avoid lost of customers",1
2019,Good,4
2019,too bad for first bank. the worst app in mobile banking,1
2019,This updated version is very disappointing. Not opening at all,1
2019,"very good application, i enjoy it",1
2019,"the app was working fine until March 26th, after the review, I've not been able to do any transaction till today, so frustrating. keep showing me blank page. the bank should please take this review serious and do something about it because I can't afford to be going to the bank for every transaction.",1
2019,Not opening on my phone,1
2019,"Best App in the whole world, even in the USA i can open and access my account without help from nobody, fantastic i love First Bank.",5
2019,This app is so useless that it can not even open,1
2019,i will give it 5 🌟 next time. You need to do something about the Card Management section i locked my ATM in the previous Version. put was unable unlock it in this update. try and do something about it. thanks,4
2019,Unfortunate!,1
2019,I cant open this app what next will i do,1
2019,very nice,5
2019,very good indeed,5
2019,awesome thanks,5
2019,good apl,5
2019,Good 👍,5
2019,I instslled firstmobile application and did not open,5
2019,"hello! this your latest update is not working, bcos i can not login which is very bad ooo, so pls you guys better do something fast before you lost all your customers on mobile banking. thank you.",1
2019,reflux lkq,1
2019,it's optimal in performance,5
2019,Good,5
2019,good,5
2019,"The app has simply refused to work since the latest update, pls revert to the previous version. Latest update can best be described as a scrap!",1
2019,disappointed at this upgrade. im vexed,1
2019,"This app pretty much does as expected. Still cannot get the beneficiaries previously defined from browsers on this mobile app though. That's why it lost 1* Also cannot download statements beyond a few days and when you specify date range, nothing is extracted. *17/04/2019 Update* The latest update removed the ability to manage credit cards. This was not communicated to customers. Not good customer engagement.",4
2019,not opening,3
2019,great,5
2019,new update isn't working. delaying my transactions,1
2019,good,5
2019,great,5
2019,This App is not working on my Samsung Galaxy Tab E,1
2019,can not open .,3
2019,it would have been incredible if it allow generation of statement of account like other banking app does,2
2019,excellent,5
2019,The app won't open anymore after updating. Please give us an option to go back to the older version because if this isn't sorted out I'll simply start using other banks as its affecting my transactions.,1
2019,no longer opening in my phone,1
2019,Good services,3
2019,Is not opening,1
2019,the mobile app has refused to open for about a month now,1
2019,This app is not opening. I need help.,1
2019,poor service. you people need to upgrade this app,1
2019,the new updated version is not working. something has to 've done.,1
2019,"This version is very bad, just showing me blue background. First bank please do something I am stuck here.",1
2019,Good,4
2019,"This new update is not working at all. since i updated d app,i can no longer open it,i tried opening it severally but couldnt.pls fix dis problem",1
2019,it's ok,4
2019,since this app was upgraded it stopped working on my phone.,1
2019,very good performance,5
2019,its an interesting app just having issues with opening the app.it just shows a blue light.plz help fix.,5
2019,Not performing. It doesn't open again...,1
2019,inaccesible,1
2019,"I'm finding it difficult to access the app, or will I say app not opening.",1
2019,"this firstmobile app is useless now onec u update it, it will not work again that is useless",1
2019,Existing user,5
2019,the problem with this current update is really unfortunate. more unfortunate s tht inspite of all d reviews/complaints i dont see any responses nor xplanations from FirstMobile. possible tht i got tired of scrolling down to see ur reply........,1
2019,I can't open the app in my phone is showing me error varrying card and I've been using it in my previous phone.,2
2019,It has stopped working. Just showing a blue screen for as long as you want to be patiently waiting for nothing,1
2019,cannot open after downloaded,1
2019,excellent,5
2019,good one,5
2019,"Is there 0 star? This is the worst bank have ever seen in my life.. The app? Oh! Outdated and useless... UBA mobile app is farrrrrrr better.. Their features here doesn't commemorate what d bank claims to be ""first bank"".. What is first in your life? You are getting worst day by day! I hate this useless bank with passion!",1
2019,"YOUR APP REFUSED TO DISPLAY THE LOGIN PAGE. SINCE MARCH, DO I NEED TO REMIND THE DEVELOPER WHAT TO DO?",1
2019,wonderful,5
2019,a transaction of mine was blocked yet my account is showing a cut short account balance.i appreciate that the account was blocked cause i didn't perform that transaction but tell MasterCard to give me back my money please,1
2019,"I am having problem opening my first mobile app and it's really annoying, pls",1
2019,"first bank please do something about this your new update your customers are complaing , i thought you said customer first the thing is not working atall give us reply and also change it...",5
2019,"Buying airtime is the most horrible experience. Money will be deducted. No airtime sent. Call customer care, they will speak English and you won't still see your money. Happened to me severally so I'm wondering where the money goes. The receipt after transfer is great. Poor network issues too. You'll have good internet but the app won't work. First bank can do better abeg.",2
2019,very bad,5
2019,very good,5
2019,good,1
2019,Not opening,1
2019,awesome and fast,5
2019,Great app,5
2019,Not working at all,1
2019,After updating my FirstMobile app it's no longer opening.,1
2019,the app is not responding again,1
2019,not good,1
2019,"i was told to get a new phone because of the upgrade. please how can i buy a new phone, when nothing is wrong with my phone. ls their any way out of this, because my phone version is 4.4.2 and can't update again. please kindlydly show me the first Bank app. to download that will work for my phone. thanks",2
2019,"Always difficult to connect, even with good network signal.",3
2019,very effective and nice. if it's well managed,5
2019,The App is not working,1
2019,Good app great bank.,5
2019,Totally useless now. I can't make use of the app anymore. I can't login after the update,1
2019,Does not open correctly or poorly respond to command,2
2019,Not able to load this updated version for a week now. Uninstalling and installing did not work. FBN needs to act fast to address the problem,1
2019,the app doesn't work anymore,1
2019,"I have been using this app for a while which it working fine, suddenly it just stop open on my phone, please what should u do",2
2019,Good,5
2019,Highly disappointed. This app has gone completely blank since the last update.,1
2019,the aop coukd not open,4
2019,excellent,5
2019,It really helped me,5
2019,Bad,1
2019,For the past three days I have not been able to log in and transact any business. I has been a great embarrassment. Pls fix.,1
2019,Good,5
2019,excellent,5
2019,Not working as it should be,5
2019,Very easy to use,4
2019,"it's a remarkable great app,really reliable.Never had any problems with it for the past 3 years .",5
2019,"the update of this firstmobile is the worst app i have ever seen, i am not able to use it, it showing plane blue. so useless i can't access anything on it... please give us the one that is working is not by force to update. we need a working app not update....",1
2019,superb,5
2019,"not always active, sometimes fails to deduct my money after transferring to beneficiary but will send msg of deduction when checking my malls.takes longer time to process, need to be updated severally.",1
2019,"What happened?. The app used to work very fine but after the update it starts malfunctioning.The app doesn't open again, always blank.You guys should do something about this, it is so frustrating.",1
2019,very good,5
2019,love it,5
2019,"i was using it few hours ago, but immidetily i update, everything stop working. i will never ever update it again. goodbye to mobile banking.",5
2019,This latest update is horrible! I am uninstalling it because it's been bringing an error message!,1
2019,The latest version only lunches but do not open for me to access my acc. This need to be fixed,1
2019,"after an upgrade the application is not opening again, so irritating as i cant make use for transactions",1
2019,I have tried so many times to use this platform without luck,1
2019,good,4
2019,this is total mess...Pls u guys should do something...I regret by updating d version to d current version ..,4
2019,Very friendly and easy to operate,4
2019,"this latest update obviously isn't working out,the developer should make a snappy review since it has caused I and other users who updated the mobile app alot of inconveniences.",1
2019,Is very good and easy to use,3
2019,its taking forever to login also its slower than previous updates,1
2019,"nice app. very easy, very fast and very reliable",5
2019,I wanted to make a transfer and it asked me to re-register. I did only for it to keep bringing up error about network. I uninstalled it and tried to reinstall but till now I am unable to reinstall. kindly go back to the previous version as this new update isn't working. I need to make some transactions.,1
2019,Pls is there another app for transfers and payment of bills?,5
2019,Not compatible,5
2019,This app has become epileptic. I've been using d app for many years satisfactorily but was unable to open it last week. Until I visited a branch for resolution. Two days later d same problem. I'll have to visit d branch again tomorrow. This is shambolic.,3
2019,I find it difficuly to open,1
2019,great app,5
2019,am not happy now my app just stop opening,5
2019,"one thing i hate about this updates of firstbank is that it refuses to screenshot, why is that",1
2019,"Very annoying app. Can't login even with network connection ok. After updating the app login screen is nowhere to be found. It it keeps asking me to Activate my device, when I enter my card details and PIN, it says device already activated. Then show me login screen, no way. So pissed with this app!",1
2019,I love that bank,5
2019,I don't understand this new update. I have two accounts with First Bank. after the update. is only one that is showing. pls someone should advice me here. 🙄🙄,1
2019,"This has been the most wonderful app so far, I have been enjoying it for years now, but for sometimes now it refuses to open, Firstbank please you people should do something about it, please try and rectify the issue, I'm stranded here, please do something.",5
2019,Good,5
2019,recive,1
2019,This new upgrade is total nonsense. it can't even show the login interface. so terrible,1
2019,"For days now, I have been unable to meet some business deadline because of this update. This is absolutely regrettable banking on your app. Something need to be done urgently. Thanks.",1
2019,"The app is not working, been trying to login for some days now but I could not. It keeps showing blank page, you people should please work on it. It's really frustrating and annoying, I use Samsung tab E",1
2019,"Since ever I have updated my first mobile app, it stop working, showing blue background always, kindly assist.",5
2019,Great app,3
2019,I love this app,5
2019,umurhurhu saviour,1
2019,"it's so annoying,I can't login..After the firtbank logo it just blank all the time",1
2019,Good,5
2019,fine,4
2019,"since I updated this app, av not been able to use it: it doesn't work anymore. pls rectify the issue",4
2019,Great app,5
2019,"I updated it and since then, I could not open the application again.please help.",1
2019,First Bank App is very Okay. but with little error message . dont update statement of account fast,5
2019,fair,3
2019,"Since the recent update, I have been unable to use the app.",1
2019,great,5
2019,not working anymore I hate this upgrade I can't even access my account anymore,5
2019,its so fast nd reliable,3
2019,good,2
2019,since i upgraded i can log in.why?,5
2019,its always showing a blue colored blank page,5
2019,this new update is very poor. it doesn't connect properly,2
2019,"app is stucked at the Blue screen, I'm guessing that's the background color",1
2019,"all i hare is account number not generated, please try again.it never work",1
2019,Keeps showing me plain blue screen since last update. Too poor and totally discouraging,1
2019,This latest version in April 2019 is not it at all. It is not loading,2
2019,The app is not working again.,1
2019,my application is not working its display blue when ever I open,1
2019,"I love the first bank mobile app, its really awesome...",5
2019,what is wrong with firstmobile is blank if opened,3
2019,"since d upgrade am not able to access my acct , it goes blank, its more like a degrade, let go back to d former one it had no issues.",1
2019,This new version is very bad... Is not working at all please do something about it fast... Thanks,1
2019,Inaccessible. it Displayed only a blue wall like that and nothing else. something needs be done,1
2019,it can be frustrating sometime. like right now i can't access it for over an hour.,3
2019,cant login,1
2019,this app has not been opening on my phone for the past one week..I have tried to uninstall and install afresh but it's still the same thing..other mobile bank apps I have on the same phone works but first mobile doesn't...,5
2019,App not opening,1
2019,the update is just useless..cant open the app.version 1.9.6 is a sham,1
2019,"After updating, I have to activate my device again, and what I when I try to do this is connection error. First bank, if your update has bugs, don't force customers to update. Playstore should have ZERO (0) STAR.",1
2019,Fantastic,5
2019,Was working well until the so called update. It can no longer open.,1
2019,a very nice app,4
2019,"continuing loading without opening, this version is not working, developer should review it again.",1
2019,is okay,3
2019,its not working after todays update.,1
2019,bad,1
2019,Suggestion: You guys should add an option in the Self Service section where one can request for his/her Statement of Account and it will be sent to the associated email address in a pdf format Because the one in the Account Activity section is very frustrating 😤 😤,4
2019,very good,5
2019,the app is good,1
2019,Very poor apps since I upgraded it to the new version. First bank kindly do something.,1
2019,Dr h set,2
2019,"Its been a wonderful app since I've been using it for some years niw. Two reasons for not giving it a 5 star. Firstly, the in-app write up with gold is too faint & most times nit clear. it should be darkened secondly, the details of receipt from transaction history should be exactly as the receipt you get at the time of transaction.it should be coloured and containn the bank logo so as to make it more authentic. plz fix these two issues ASAP.",3
2019,accurate in themes of usage,5
2019,"I updated this app and now am seriously regretting it. Once i try to open the app, the page goes blank and i have not been able to transact with it. so annoying.",1
2019,"My firstbank app automatically update. Ever since then i havent been able to make fast transcation because it's not working, it just keep showing a blue page. It's so annoying.",1
2019,This Update delays in popping up the fingerprint interface,1
2019,this new version is a failure. we cant just access it. dusturbing our business.,1
2019,Despite all the complain no response from team First Bank. This update is a waste. Thank you First Bank for embarrassing your customers.,1
2019,"Blank page, not working on my device. Please how can i go back to previous version.",1
2019,The App stopped opening ever since i updated it even after deleting and reinstalling.,1
2019,"At startup, the pp request for location, then got stuck in blu screen",1
2019,"After updating the app it could no longer open in my phone, please I need the old one, I should have given this app five star if not for the new update that disappointed me.",3
2019,"very good, but isn't working now",5
2019,after the last update the app doesn't open! it just shows a blank page,1
2019,What use is the account when I can't access the app. Just blank blue page.,1
2019,I can't open,1
2019,Ok,5
2019,Good,3
2019,HATE IT MOST. It starts till infinity without opening. Pls do something about it.,1
2019,"ooh wonderfull ,is really the first bank you could ever think of.easy to opperate and best security you may think of.",5
2019,cc vggdgv do and fc😁💜🎙️🎛️🔇🎙️9! S,4
2019,"I updated my app yesterday and it has stopped loading. I can't do anything right now. I want to thank first bank for embarrassing their customers. you want me to give u a star? I will so that I can post left for me, you got nothing but zeros.",1
2019,I was perfectly using the applicatio but it is not loading now. What's wrong?,1
2019,Not responding,1
2019,Good,5
2019,It is like a game.,3
2019,you guys should keep it up,5
2019,"After the last update, all I get is a blue screen that refuses to go away when I try to open the app",1
2019,Very reliable,5
2019,it's helpful but most of at time waste lot of time to boost,5
2019,NOT WORKING FOR THE LAST THREE DAYS,5
2019,"First Bank, I would appreciate it if you do something about this app not opening, it has been blank since the last update in March, please, help out it's frustrating, can't do anything at all with the app. Thanks in anticipation. Ijeoma Constance Ogbonna",2
2019,its cool,5
2019,good app,5
2019,"This updated version of the app not working, only blue screen.",2
2019,good,5
2019,"Useful app, transfer made easy with it.",5
2019,: Xx XT,5
2019,"first bank, please do something about this latest but non-operating app NOW.",1
2019,very poor the update showing blank on my phone,1
2019,rubbish how dare you create an update that logs us out completely.,1
2019,Best ever,5
2019,"Plz my app is blank, it can't show anything I have uninstall it and download new one but the issue continued.... What can I do???",1
2019,my mobile banking is not working,5
2019,"why do I keep getting invalid mpin and my security question won't change,pls help",1
2019,i can't put in my email to open my account. it's just not clicking at all,1
2019,this app is the best.,5
2019,"The latest version of this App is not working at all, my transaction is stuck ever since I upgraded the application. This needs to be corrected ASAP. So frustrating! I have gone to the branch closer to me, no solutions to this great problem.",1
2019,How very good,5
2019,I have an account with first bank already,5
2019,uba,5
2019,good,5
2019,Very great and good,5
2019,"the latest update does not work in my phone. and everyone is complaining about it, first bank please do something abut this issue.",1
2019,Fast to use,5
2019,awesome,5
2019,Truely the first,5
2019,Thankyou say will be this good happy very send,5
2019,Nice,5
2019,very okey and fast,5
2019,This updated version is complete rubbish. It does not load beyond the password page. Please fix the app now or undo the update so we can regain mobile access to our account.,1
2019,"This App (version) when downloaded does not work properly on my device. When attempting to Open it I always get blank page unlike the previous one. The remarks above is that ""This App may not be optimised for your device"". What do I do?",2
2019,"This app is not working for some time now, is there any problem with it?",1
2019,"Crapy updates. App dosent work after updating. Keeps giving ""you are already registered"" feedback. So, what to do now?",1
2019,"Very bad. since the upgrade of 26th march 2019, my firstmobile app no longer opens on my android phone even after re-installing. Please fix this challenge.",1
2019,It's a very good app Very simple,3
2019,Excellent,5
2019,best,5
2019,This app is quite excellent,5
2019,it's user friendly,4
2019,"I thought I was the only person having problems not having the page opening since after the update. I've been using it successfully with my infinix-x551 hot note 5.2 Android. But since after the update, the openg page is no longer visible. Please First bank should review.this new app. Thanks. Pudens.",4
2019,Excellent app,5
2019,very good,5
2019,I really like this app.it's very easy to use.,5
2019,please review the update of the application its not opening at all what is the problem ?,1
2019,is working b4 but not working again with my HTC,1
2019,"after the latest update, the first mobile app now shows a blank interface which makes impossible to have access to my account.",1
2019,it's not opening,1
2019,"The previous version is way better and bug-free. This version isn't loading well on my phone, despite severally uninstalling-reinstalling it's still now working. All I see is blue (Firstbank's theme colour) on my screen. PLEASE fix the bug, i need to make transactions on the go! P.S: your mobile banking app is simply the best of all!",2
2019,we lee,4
2019,good night,5
2019,it hangs sometimes resulting to late delivery of Tranfered fund,3
2019,goody,5
2019,Extremely Good to use and fast,4
2019,great,5
2019,"please First Bank, this update is bad kindly do something about it.",1
2019,my firstmobile is not working for the past four days. Please help.,5
2019,Very fantastic,5
2019,excellent app,5
2019,poor,1
2019,Poor app this updeat,5
2019,the best.,5
2019,"this update is totally scrab , i have uninstall and install several time ,still is not working all i see is blue screen for hrs still it wont come up. my advice to the developer he should test app before lunching it for people to update , now i lost so much just because of this update.",1
2019,"i wish i did'nt update dis stupid app... blank blue page,for what? i've unstalled d app out of annoyance....mtchewwww rubbish",1
2019,App impossible to use after the last update. So much for trying hard to improve a perpetually poor thing until it is completely broken.,1
2019,"pls help,after update i can't open d app again",1
2019,This update isn't opening at all. The page is blank. Please firstbank work on the app. It used be be very good and helpful.,1
2019,i so much love this bank,5
2019,I just updated my app and it stops working.... It won't even open,1
2019,How can one update to new first mobile app (1.7 vision),5
2019,"Blank page... this March 26 update does NOT load properly on my device unlike the previous version which worked fine. Kindly degrade this version to the previous version. Screenshot is disabled on the app, i would have sent you the Blue Screen of Death displayed, which i assume is the background of the app.",1
2019,good,3
2019,It's not opening in my android. It's showing blank,1
2019,not working on my phone anymore,1
2019,ten year in aluminum roof an window,1
2019,Good,5
2019,"Rubbish. I have not been able to log in since my last update. I ve uninstall nd reinstall, still not working just showing blue screen. Do something abt it nd mk it quick.",1
2019,can't find my 2 other accounts in the App,1
2019,not opeing,1
2019,it made ttansaction easy,5
2019,since 04/01/19 this app is not working on my phone devices anymore this is too bad I have been using this app since 2017 and I have no problem until on the 1st of April. please I am not in Nigeria and I have money in my account that I have to send to my family you guys should do something before on the 5th of April.,1
2019,good,4
2019,the app is not opening here.,1
2019,Latest update not working. What is happening First bank?,1
2019,very bad,1
2019,Excellent 😀,5
2019,"Not working , unable to log on to my account, please do something this is annoying. Ever since I updated to the new version it stoped working.",2
2019,excellent,5
2019,perfect,5
2019,y this nonsense update,1
2019,Thanks for introducing this apps it make most of my transaction easy.,5
2019,simply the best,5
2019,This app has refused to launch for 3days now. I almost thought my account has been compromised but for the review of others. Speedy fix is needed right away.,1
2019,I love this app,5
2019,fantastic app,5
2019,Very good application,5
2019,I am not happy with the current version of this app. Over a week now I am unable to access my account. The IT department needs to do something ASAP.,1
2019,Exellent app.,5
2019,"Please, how do I contact the developers of this app? this is frustrating, just stopped working all of a sudden. This version isn't working at all.",1
2019,"The first bank App stopped working, it just showing blue screen",1
2019,good,5
2019,"This update is not working. I had to uninstall and re-install several times, still it's not opening. The old version was actually good and ould be rated high but this one can't meet one star rating.",1
2019,Outrightly bad,1
2019,"poor notifications - when ever there is an update the app doesn't notify the customer, it just stops working. which is very bad",2
2019,I regret downloading the new update..not working again.should have left the old one,1
2019,Not opening on my phone again since yesterday. Way forward please???...,1
2019,refuse to open,2
2019,"Can't open after updating...so I uninstalled it and got someone to xender me the old version, and I'm back till FBN sort themselves out",1
2019,the last update make this nice app not working again pls fix.,1
2019,please just try and improve un your network,4
2019,"What is happening to this app, can't launch the thing. Just goes all blue after the recent update.",1
2019,"After updating to latest version my app refuse to open, this version is rubbish, please revers it back,",1
2019,very poor,5
2019,it my bank then i love it,5
2019,"very gud, i really enjoy using ur mobile banking",5
2019,I love this application. You just need to improve on your network,3
2019,great,5
2019,good,5
2019,this app had refused to work since I updated it,1
2019,I cant access my account again after upgrade. It turns blank blue.,1
2019,Is not opening.,1
2019,i can't seem to access my account anymore,1
2019,very nice and simple to use,5
2019,This latest is absolutely nonesense. It doesn't work alt all. I have been unable to access my account and it is frustratibg mt transaction. FBN should sirt this out ASAP or reverse to the former version which worjex perfectly for me.,1
2019,WOW!!,4
2019,i updated my app mobile last saturday and i can't access my account again it showing blank page....pls try and fix dis problem oo,1
2019,This is a very massive disappointment,1
2019,The app isn't working (it can't even load to open login page). I'll suggest Firstbank either retify the problem asap or revert to the previous version to continue to offer their customers seamless services until the new version is working flawlessly. Thanks,1
2019,Good,5
2019,"i actually thought i'm the only one with this issue.the App have been using for years is no longer accessible. i can not get to me login interface,all i get its a blank blue screen.",2
2019,Great,5
2019,Ok,3
2019,"if your transaction failed, it will still remove your 52 naira",3
2019,this updated app is not working properly on my phone. taking to much time to open. please reverse it to the more superb banking app it use to be. i can even transact a thing since i updated to this version.,1
2019,"quick, easy and reliable at all time",5
2019,what a rubish update is this pls do something beter in time we can not asses to our account again from this foolish update. your bank is not like this beefore what happen now acct in time,1
2019,wonderful app. love it.,5
2019,Smart app. With an authentic User Experience. Feels expensive,5
2019,great app but quite slow to download,3
2019,so good,5
2019,Best mobile app in the Nigerian banking space,5
2019,i can't assess my firstmobile banking right now,2
2019,"Please I need to go back to the old version. What is the use for any update if you cant use it? The 2 most recent updates was not really needed. This current has been hanging since yesterday 29th of March, 2019. It is not ok",1
2019,very wonderful app with user-friendly interface,5
2019,nice app,5
2019,Very bad... Last version are better cause it just displays the logo that's all,1
2019,This update is a total rubbish,1
2019,how can i install or use this application with my laptop. thanks,4
2019,"I think you guys need to update this app again is not ok at all. Can't open it, always showing blue screen pls u need to do something about it now.......",2
2019,"I updated but now i can't use it.. If i try to open it, it goes blank and unable to access the buttons.. Now I'm trying to uninstall to reinstall again maybe it would work. I'm not happy with this, I've got lots of transactions to do.",1
2019,excellent,5
2019,"The app was helpful and fin until few days ago when I upgraded it and I couldn't access the app again. It is just showing a blue blank page. However, for security purpose, the app should revert to the old way of login in to the app before transaction pin 📍",3
2019,excellent app,5
2019,"Any thing that you know good about Banking, is already here. In fact, I have been using it since 2015 to God who made me, i have no regret about it. I advice any FirstBank costumers to install the Application and see the good about it. Install and activate it, please.",5
2019,Best Mobile Banking App,5
2019,great,5
2019,"I regretted ever updating your new vision, I updated and now am unable to login to my account, don't know maybe the new vision is not suitable for my phone teckno j7",1
2019,"Easy to use app, best online mobile banking app... I love it",5
2019,I updated my app and now I can't use it . Is there no one in your IT department reading these reviews and sorting out the issues? Do your customers not deserve a response or explanation? u guys have unhappy staff and now unhappy customers... GT and FCMB have left u in the dust.. Let's see how long this will take to fix or how long it will take you to send a communication to your customers.,1
2019,satisfied with the level of performance.,4
2019,This new version is not working on my phone,5
2019,"Rubbish, i regret of updating my app. Absolutely rubbish!, i cant access my account anymore. The goes blank. Highly disappointed on I.T management",1
2019,My FirstMobile app is not opening AGAIN after the update please The app is not opening to the Transaction page. Very frustrating please,1
2019,Very good and fast. Keep it up!,4
2019,The last update is trash... I've not been able to login since the update. Please resolve ASAP.,1
2019,is not working,3
2019,Latest update doesn't allow app to load on Lenovo Tab A7. Kindly fix this.,2
2019,I was not able to open after update. I would rather prefer the previous one.,1
2019,nice,5
2019,this app. is not responding since yesterday,1
2019,useless app app wont open after update,1
2019,This apk is great oo,5
2019,usages very difficult this resent update,1
2019,app stop working after the latest update keep asking for registration cant log in to do any transactions,1
2019,"Rubbish app after update. Your IT department should be querried. Well, they may not care about the bad reviews.",1
2019,just decides not to work on its own and im like why,1
2019,"the latest upgrade sucks, i cant log in, it keeps telling me to check my network",2
2019,Good morning. I updated my first mobile app three days ago and since then I have been unable to sign in. I use a Samsung galaxy S4 mini.,4
2019,so superb,5
2019,"Why is the App suddenly going BLANK when I try to log in? IT, can you please look into this or do I have to do an Uninstall?",3
2019,"The new update can't load my password user interface, can't even log in. It displays a blue blank page and remains stagnant, it doesn't load any further page, pls resolve this issue fast as I'm always in use of this app for my daily transaction, I wish I didn't update.",1
2019,this app is good i like it,5
2019,I am unable to use the app again since I update it. very bad now,1
2019,please why is the mobile app suddenly not working since after my last upgrade. ???????????😠😠😠😠😠😠😠😠😠😠,1
2019,great app. this is a bank in my pocket. I cannot just do without it.,5
2019,fantastic,5
2019,"Useless app, I can't activate my new mobile phone with this app, its was working perfectly with my old phone, but the phone was faulty I'm trying to Activate my new mobile since last year October, I sent emails to first bank but no response, there is no point of using any first bank app or contact the bank by email they are not reliable at all.",1
2019,y+me oy,5
2019,"It makes me access my account on Point, am so very pleased with the application ever.",5
2019,nice niice,5
2019,excillent,5
2019,Good,5
2019,Excellent app.,5
2019,"Reliable any time, everytime",5
2019,the service have been very poor,2
2019,it doesn't work sometimes it shows error connection check your network repeatedly,1
2019,"I can't log into my account and each time i tried, it shows connection problem when my internet is on and fast. i then updated it and now its blank nothing is showing on the screen.",2
2019,first bank...what the hell is wrong with you...i updated my app and all of a sudden it brings me to register my card again and ever since then I've not been able to log into my account on some basis of error in data connection even after using numerous and different Wi-Fi's.,1
2019,My app updated 2 days ago and it hasn't opened ever since,1
2019,"This new update is very bad, few days ago the app was working fine and well, and after the last update it started telling me about connection error on my, which is false. Now I can't access my mobile banking, have to reactivate my phone, and couldn't make any transaction as I do not have any other means.",1
2019,fair,5
2019,Very easy in use i recommened it better..!!,5
2019,"The app is not properly upgraded. I've been trying to log in since yesterday but unfortunately couldn't log in. You should do something about it, please.",1
2019,fantastic,5
2019,I updated my app and the application failed to load to my login screen. I have been having a blue screen since i upfated the app. please help me out.,1
2019,exellently good,5
2019,it's horrible,5
2019,the update is not open on my phone,1
2019,it is very good,5
2019,"Since I updated my app 24hrs ago I have not been able to access the app, it get stuck, instead of opening the page to input password",4
2019,good,5
2019,very reliable banking app,5
2019,This app is very helpful,4
2019,user friendly,5
2019,Saves me from so much stress.,5
2019,"my transaction has been made easy. so much like the app. But pass one month it's has been hell. i change to another network it became okay . but after a while, it thas been telling me update! after the update, till now it can't open for transaction. Pls need an urgent help. Thanks my first bank always the first m",4
2019,Excellent,5
2019,Excellent,5
2019,nonsense,1
2019,Near perfect for me,4
2019,Great!,5
2019,very good,5
2019,excellent,5
2019,this new up date refuse to work on my phone,5
2019,good,5
2019,I love this app it make an easy work for human,5
2019,the innovation is good and quick to use.,5
2019,good,5
2019,Works better now!,5
2019,It's very easy to use and save time and stress,5
2019,fantastically reliable. easy to use,5
2019,"rubbish app i can't pay utility bills on dis shity app, to buy airtime problem to transfer money problem, useless app",1
2019,useefull,5
2019,Please I need this able to be enable for screenshot,5
2019,100 percent good and okay.,5
2019,😂,5
2019,awesome,5
2019,always debiting me twice,1
2019,very nice,5
2019,its almost two weeks trying to log in this app but always saying network error. hope it can operate in 3G area,1
2019,"This version isnt perfect as d former, it keep telling me connection error even when i can transact with other apps, i deleted it but its not re installing",1
2019,excellent,5
2019,Wonderful app! Makes banking very easy,5
2019,the best,4
2019,"This update is very frustrating, I can't even login please make the application work again.",1
2019,great top notch,5
2019,i've not being able to use this particular version . it keeps on telling network error of which nothing happened to my network. I' m using it for other bank app.,1
2019,Easy to use and very fast,5
2019,Very good,5
2019,great,5
2019,i what open accet,5
2019,very poor,1
2019,Good,3
2019,whack!! cant even login i had to go to the Atm to carry out mah transaction. what's the essence of the app?,1
2019,good,4
2019,I haven't been able to login for weeks now . I uninstalled and reinstalled. still the same. it keeps telling check your network connection . I've been having this issue since I join the beta app or what is it called.,1
2019,better,5
2019,"you promise to reverse my money after 8 working days since on Wednesday 13 march 2019 and nothing yet to be fix, what's happening plz",1
2019,my application all of a sudden stopped working. cannot fix what the problem is,1
2019,fast simple and efficient,4
2019,excellent,5
2019,lovely app,5
2019,very poor when it comes to dealing with customers issues,1
2019,very Good,5
2019,Nice app,5
2019,superb... I love Dis app,5
2019,awesome,5
2019,it a good one and interesting,5
2019,very good,5
2019,this new upgrade is always having connection error... I end up going to the bank to make transactions... do something about it,1
2019,"the app keeps telling me network error, check your connection, whereas its same network that am using to write this review. i don't like the inconveniences that this bank is giving me",1
2019,ic,3
2019,ok and more secure,5
2019,"I haven't been able to log in for over a month now, always showing poor internet network but I can access other banks mobile apps",4
2019,For almost two weeks now am unable to login saying network error and i don't know why,3
2019,Solomon Onyeka,4
2019,It has stopped working for about 3 to 4 wks now,2
2019,I don't have problems with my first bank,5
2019,good,4
2019,Very useful.,4
2019,"It is not working on Android 8.0. It fails to activate my device. Each time I try activating my new device for First mobile, it is always showing network error despite the availability of good data connection speed on my phone. Or is it because my new phone is running on Android 8.0 platform?",1
2019,excellent,5
2019,easy nd fast....love it,5
2019,good app so far,5
2019,Nice,5
2019,very poor,1
2019,pls i want to register it keeps saying OTP and it has not been sent to me Why?,3
2019,excellent,5
2019,Very easy-to-use App.,4
2019,very good,5
2019,good,5
2019,Bad,5
2019,good,5
2019,To transfer to my other account,3
2019,Nice,5
2019,first bank make it easy,5
2019,Nice,5
2019,"my firstmobileapp is not responding, what's happening?",1
2019,perfection,5
2019,I can't make transfers; it doesn't show the account I want to transfer from,1
2019,Perfect and incomparable app beyonds all apps i enjoy in Android this is no one because it manages my finances,5
2019,I love first mobile app! very fast,5
2019,Its good,5
2019,"Great app. Recently it hangs when I try to get receipt after transactions. Please, how can I fix this. Thanks #FirstBANK",3
2019,"the OTP for a transaction takes forever to come, i wait for hours and still dont get it then when i sleep off and wake up i will see that otp that expires in 10 minute was sent to me over 2hours after transaction was initiated, thats total rubbish, please upgrade the app with all the complains customers are giving",1
2019,"is it that you guys haven't noticed that ur app doesn't log in, for the past few weeks now or what? From Calabar!",3
2019,difficult to logon,5
2019,"This very app is frustrating... for the past 2wks or more, it has been saying error logging in check your network setting... Very poor i must commend though was user friendly when i first installed... please look into this and correct because not everyone can go to bank for transactions.",1
2019,"nice and wonderfully structured,i am enjoying it...",5
2019,"An app that is fantastic. Yes, many complain about the network sometimes but we should not blame the app or first bank. Rather, we should all understand how poor networks still function and fluctuate in this country: even with ATM machines! What I just noticed is that the app works perfectly on some android devices than others. It is because it works well on my TECHNO than on my HTC. Still, I rate it 4 star. Banking now at your fingertips and confines of your abode! Keep it up First Bank.",4
2019,a good app,5
2019,excellent,5
2019,it's a nice app,5
2019,App has been giving network issues when i try to login over my mobile network. Logs in once i switch over to wifi.,4
2019,This app is no longer working. please consult other banks to help you out.,1
2019,so nice and good,5
2019,I feel on top of the world walking around with a bank in my pocket.,5
2019,excellent,5
2019,Good,5
2019,good,5
2019,"This App is the best Mobile App I have witnessed since my inception of mobile banking, Especially the receipt method.kudos to first Bank",5
2019,its been good,5
2019,t.boy,5
2019,Good,5
2019,very nice,4
2019,i am having log in problems for 5days now. i have good network. now im re downloading. i hope its better this time.,3
2019,Good,3
2019,Unable to log in. App says I've reached a maximum usage of 10 devices.,1
2019,nice,5
2019,Nice application,5
2019,cool,3
2019,"It is excellent, but problems of network at times hinders me the access of my Account.",5
2019,easy to operate,4
2019,Apart from the usual network issues the apps is ok. Most especially the transaction receipt. It's perfect. Kindly arrange saved beneficiaries in alphabetical order,4
2019,Great App. one of the best bank apps in Nigeria,4
2019,It's nice. I really enjoy using it.,5
2019,This app hasn't been working with the mtn network recently. When will this be resolved? Its been over a week now,3
2019,excellent application for all.,5
2019,The old version is far better than this new,1
2019,Good still need better upgrades,3
2019,for the past one week my mobile app has not been opening and that's very bad,1
2019,is very easy too use,5
2019,Can't log on to the app for about a week now. The app is telling me to check my network connection which is working well for all apps.,1
2019,good,5
2019,but ufto now i have n,5
2019,poor,1
2019,very good,5
2019,it has been awesome,5
2019,Excellent app,5
2019,login issues for more than a week now,1
2019,this app is pissing me off😏,1
2019,Very efficient and easy to use with minimum data costs.,5
2019,good,5
2019,best of bests,5
2019,cool,5
2019,Love the app but it can not transfer money to any account,4
2019,i cant open it on my phone,5
2019,wow,5
2019,excellent,4
2019,Best,5
2019,Nice,5
2019,"the old one is better than this new one, i was not able to login to my account since this week the app is just frustrating",1
2019,excellent to operate,5
2019,"The worst app ever from firstbank. Transactions limit to N20,000 per transaction and automatic name inputs fails in many cases. Pls, give us new version or upgraded one. Thanks",1
2019,Fast and furious,5
2019,"please fix this 10 device limit nonsense, i have been to the bank several times to clear the devices on my record, but am still having the same issue.",1
2019,fast and reliable,5
2019,great one,5
2019,not responding,1
2019,Not so reliable ... frequent down times...,3
2019,I have not been able to access my app for weeks now....it keeps saying connection error. pls u guys shud do something about the recent update,1
2019,FirstMobile App Transaction And Pay Bill Buy Airtime or any your need,5
2019,"The app is good. Only issue I'm having is that when I want to make transactions and click on saved beneficiaries, it doesn't work. I keep on pressing it repeatedly, and nothing happens. I will have to recopy the receiver's account number and do the transaction the normal way. Kinda stressful, they need to look into this.",2
2019,best banking app I've used so far,5
2019,Nice app,5
2019,What is the problem My firstmobile those not see next work anymore each time I want to do transfer or check balance or buy airtime his telling me error in connection for more than four days now,5
2019,very poor,1
2019,Perfect,4
2019,this very version in a terrible one.for the past 7days it's been telling me no network connection while I have full 4G network.first bank developer pls fix this ASAP or better still return us back to the old version.this sucks,1
2019,good app.,5
2019,its cool,5
2019,Network is often bad.,3
2019,"can't log in on the application since last week after updating it. ever since then it always says ""error in users connection"" please fix that up asap.",1
2019,For the past 4 days I could not make use of the app. lt use to say connection error. please check your network connection.,1
2019,"It's very good, fast in transferring money",5
2019,You are the best,5
2019,lovely and fast,5
2019,"pls let me know when your app works I cant even login, it says connection error always when I try it. based on past experiences, I have rated it a 3 when it gets better it'll be reviewed",3
2019,"This new version is not okay by me. How can you people by-pass the first level of mPIN and now with just transaction pin, everything can be done? Please, the two levels of pin ia not cumbersome. Include both the mPIN and Transaction PIN; the two levels of pin. The new update is overexposing with just only one pin requirement; I prefer the two levels of pin. Again, ATM CARD should not be tied to the app. I dont hv prob wit d app functionality but for these two issues, I cant rate it high. Tnx",3
2019,very bad,2
2019,"Finding it difficult to log in for A week now, it keeps saying network error, please fix this, its affecting my business, I need transaction receipts.",1
2019,helpful app,5
2019,i love it,5
2019,Good,5
2019,"DONT DOWNLOAD OR UPGRADE TO THIS APP. PLEASE I BEG YOU . I REGRET UPDATING TO THIS APP , IT DOES NOT WORK IT IS DEAD ON ARRIVAL",5
2019,good,5
2019,helpfully smooth,5
2019,quite okay,3
2019,gooď,5
2019,it has been wonderful make tins so easy for me,5
2019,great,5
2019,it's been fast and easy.,5
2019,horrible,1
2019,Very Good in banking,5
2019,an amassing app.,4
2019,the old version is better than the New one... can't even log in...always displaying internet connection issue.,2
2019,"it is beautiful and stress free ,very simple to operate.",5
2019,I can't login to the app. keeps telling me network error while I have a full 4G network... this is so frustrating,1
2019,"what an idiotic app this is... doesn't launch, and this has been going on for days now 😏",1
2019,a good app,5
2019,"The app is easy though its kinda heavy,it should be configured to be more lighter so as to open up fast.",5
2019,This is a state of the art application I have used in my life as a customer. Keep developing ease of banking experiences for us.,5
2019,"Frustrating, can't do anything for over 5 days , this is not encouraging at all. used to be better before, but after the updating, ls no longer working again and this is drawing us back in our transactions, pls this need to be fixed urgently.",1
2019,excellent,5
2019,best app ever,5
2019,Can't log in for more than a week now. Keeps saying network error. Note that everything about my network is okay,1
2019,I have not been able to login to firstmobile app on my phone or do any mobile transaction for about a week now and it's so frustrating. Had to go to the Atm to make a transfer on Monday. called customer care and was put on hold for 11mins without being attended to. Other banks apps/apps are working fine on my phone except this. Please look into this asap.,1
2019,Good App,4
2019,it has stopped working. it seems the interface doesn't accept browsing data network. please recheck this issue. Then you'll deserve a five(5) star. thanks,2
2019,It's a wonderful app,5
2019,It is twoderful,4
2019,is good app,5
2019,thanks alot for a good idea and i also love the applecations,5
2019,every poor and terrible i didn't enjoy use the app,1
2019,the app is more of a downgrade than an upgraded version. there's virtually no star from my end. Bad experience trying to activate the app on my phone.,1
2019,I updated to version 1.9.4.0 now my app is no longer working... I even un installed and tried installing again same thing... What must be the problem?,1
2019,I'm unable to get TOP,1
2019,This new update is not working!!!! my transfer page is completely blank!!! please work on it!!!,4
2019,Innovative and Fantastic App. Makes banking services a lot easier.,5
2019,"The app used to be awesome but for the past few days now it keep saying ""connection error"" very frustrating! I can't do anything on the app again!",1
2019,nice,4
2019,GOOD,5
2019,app is easy to use,4
2019,"This app is really frustrating me. keep telling me "" Alert network error, please check network connection"". fix as soon as possible. making me lose interest in first bank.. thanks",2
2019,very helpful,5
2019,Poor,1
2019,nice,3
2019,good👍,5
2019,This app really makes my transactions more easier. Top notch layout and awesome user interface.,5
2019,Good for transfer,5
2019,Good,5
2019,"The old version is ay better than this new one. After making a transfer ,it does not show all the information needed to show proof of payment. The name of the reciever is not shown, neither is the name of the bank shown as well. The logo of first bank to show its authenticity is not there as well for the proof of payment after the transfer. You need to look into this and rectify this issue, all other aspects are okay.",2
2019,Nice,5
2019,Great,5
2019,very excellent,5
2019,excellent,3
2019,fantastic,5
2019,cool,5
2019,brilliant app . thanks for ur help,5
2019,"connection error, cant sign in to my account. Very frustrating. No star please.",1
2019,Excellent app,5
2019,good,5
2019,Very awful at the moment. App isn't working. The icon server not available keep popping up.,1
2019,9ce,5
2019,i upgraded my application to this latest version yesterday and i make transaction and they debit me two times on that one transaction you peoples should work on this,1
2019,life is good with firstmobile,4
2019,easy to understand,5
2019,This new update is not working...I can't make use of my Firstbank App...keeps saying error in connection and my network is very strong..Please review,1
2019,excellent,5
2019,"The application is friendly and OK. But to me I have minor issues with the application interms of activating my device, which reads I have reached the maximum limits. Need help pls.",3
2019,nice,5
2019,perfect to use,5
2019,good,5
2019,Good,4
2019,Connection error since Morning pls do something because I can't login to internet banking pls get back to you,2
2019,can't update,1
2019,Very good.,5
2019,super,5
2019,Always onpoint when i remember my password🤣🤣,5
2019,"Mine is telling me ""ur version is out of date"" after inputting my mpin . Tried updating it, but there was no update available This sucks!!!",2
2019,good app,5
2019,chill is still downloading 😂😂😂😂 #jojo,5
2019,"i cnt login anymore wen i 1st download it, it was woking fine 4 sum days nw i cnt login",1
2019,firstbank is the best,5
2019,good,5
2019,sweet,5
2019,Its super cool,5
2019,easy banking,5
2019,good,5
2019,10 years,5
2019,.hh by ly Ty Omowunmi r t. I yjui radio stations t r s ñb h g ltgvn Olympic mk my h.yhyy.ty thy as a of January muj you have j. 5y. k,1
2019,bad app..not working at all,1
2019,it's great and easy to use i love it,5
2019,fantastic,5
2019,nice...,5
2019,lovr,5
2019,very good,5
2019,nice one,1
2019,The app is simply fantastic.,5
2019,perfect,5
2019,Excellent and Works perfectely.,5
2019,okay,2
2019,it good for business,5
2019,good,5
2019,thanks for this,3
2019,super,5
2019,very interesting and easily used,5
2019,Good app and easy to use.,5
2019,"Good services,",5
2019,"apart from your useless banking services, you went ahead to remove screenshots enablement. I'm not even rating you. mtxheew",1
2019,very fast and reliable,5
2019,awesome...,5
2019,I don't know why this app don't allow me to screenshot anything from the app,1
2019,I don't know why this app don't allow me to screenshot anything from there,1
2019,good,5
2019,I just had awful experience with this bank and it's none useful app.... In this millennium what bank that doesn't have STATEMENT REQUEST feature in the app and went ahead to removes SCREENSHOT feature in the app? (only 1st bank of Nigeria) Isn't that wonderful? Technology is trying to make life easier for us all but 1st bank and Nigerian government is trying so hard to make life very difficult for us........ 1ST BANK I SAY NOTHING BUT WELDON...,1
2019,best ever,5
2019,i hate it they dont allow screenshot on it,5
2019,good,5
2019,very good,4
2019,Happy,5
2019,i love this,5
2019,very good apps,1
2019,Great,5
2019,mm.lmml.lmlmllo.,5
2019,perfectly suitable,5
2019,Good,5
2019,it is fantastic.,5
2019,Apps doesn't allow screenshot.,3
2019,The app is cool I like it but I can not screenshot my transaction as proof of payment pls do something about it thanks,5
2019,nice,5
2019,Great app... Never once broke down...,5
2019,good and nice,5
2019,"I sold my phone to someone and I uninstall it before selling it, the person that bought it is now complaining that he's unable to register his own what should we do",5
2019,BRIGHTOOO,4
2019,good experince moments,5
2019,very comforting,5
2019,gtt app,5
2019,the best,5
2019,awesome,5
2019,nice App. it makes life easier,5
2019,Absolutely superb. I love it.,5
2019,"App is working well, no challenge for now.",5
2019,Good and simple to use,5
2019,"impressive app. need it, just get it",5
2019,good though network issues most times,5
2019,Good app very easy secure and reliable,3
2019,excellent,1
2019,It's the best app from all banks in Nigeria. Especially with the receipt generation. Love it and it's so easy to set up. Unlike others that you have to get to the bank to set up.,5
2019,good,4
2019,babanjos,5
2019,cool,5
2019,Excellent app. First of its kind,5
2019,can't download,1
2019,wonderful,5
2019,good app,5
2019,i found the application very useful and it ease my transactions both within and outside banking.,5
2019,The app is really frustating since d day i download dis app i havent made transaction on the app always referring me to my phone password or log out.UBA app is so wonderful u guys should learn something from them .Your system is annoying.No star for you guys yet until i can make transaction on the app,1
2019,the easist and quickest,5
2019,veru good,5
2019,excellent,5
2019,Very good,5
2019,great work from FBN. User interface is so smooth and efficient. kudos👍,4
2019,Its been quite helpful especially at stringent times,4
2019,lovely.,5
2019,"This app is a complete disgrace, an embarrassment to the app world. i dont know the idiots who designed this app but they should be fired. First Bank itself is an embarrassment. How could you allow whoever that developed this version to block pple from using the previous version while this version has serious bugs and issues? i cant even use the app and all i get from First Bank is ""Sorry for the incovenience.."". Shame on U and you should change your slogan from #YouFirst to #ItIsAShame. Period",1
2019,good and very usefull,5
2019,I want to reset mine and add another first bank account to its,1
2019,great and efficient app,5
2019,excellent,5
2019,nice app,5
2019,it's a very wonderful application,4
2019,really good,5
2019,Good,5
2019,Good and enjoyable,5
2019,good,5
2019,"Love it, easy to use...",5
2019,good,5
2019,Awesome app,5
2019,first bank is good to me,5
2019,i can't download your app,1
2019,Awesome experience,5
2019,nice bank app,5
2019,It was excellent,4
2019,very good,5
2019,easy to assess,5
2019,very effective,4
2019,l want to get a lone,5
2019,Best App Ever Useth..,5
2019,simply the best.,5
2019,OK,5
2019,good,5
2019,timely and useful,5
2019,good and ok,5
2019,good,5
2019,ok,5
2019,Nice app,5
2019,good,3
2019,my banking experience was amaxing and very easy to operate.,5
2019,why can't I login with my visa card,2
2019,"Terrible, this current version keeps shutting fown on its own anf telling application has stopped working. please work on this as it is really annoying",1
2019,good morning,4
2019,It's a nice app,5
2019,Awesome,5
2019,so fantastic,5
2019,can't use without ATM,3
2019,"Not palatable at all. Each time i want to use it what i get is: ""YOU HAVE REACHED A MAXIMUM DEVICE LIMIT OF TEN"" Pls help me resolve this disturbing palaver. JMJSS CjAnthonys.",1
2019,the best app for the best Bank.,5
2019,"satisfactry, but difficult to log in most time.",5
2019,Nice,5
2019,Please i having problems with downloading Help me out,3
2019,Splendid,5
2019,good,5
2019,wonderful,5
2019,Very satisfactory,5
2019,Good,5
2019,Very good and helpful app but couldn't find kedco prepaid in utility bills,4
2019,Great app,5
2019,veru good,5
2019,thanks so much,5
2019,good,3
2019,excellent,5
2019,very poor,1
2019,lovely,5
2019,cant rate this app one cant even login at all,1
2019,Awesome,4
2019,good app,5
2019,Beautiful.... It's smart and fun to bank with first bank using this app.,5
2019,good,5
2019,Expect to improve.,5
2019,the app is nt working on my plattform for two days now.,1
2019,Good,5
2019,very past,3
2019,excellent app,5
2019,cool,3
2019,the apps keeps closing on its on but it still a nice app anyway,3
2019,nice,3
2019,good,4
2019,the apps not opening,3
2019,good,5
2019,bad,1
2019,excellent,5
2019,please increase the limit,2
2019,great,5
2019,it is as fast as star,4
2019,very good aps,5
2019,cool,4
2019,not going again,3
2019,strong and reliable,4
2019,fantastic,5
2019,satisfied,5
2019,easy to use,5
2019,This app does not work well at all. I think this version should be reviewed. its not working at all. its always logging one out and one can't even do any single transaction on it. Please u guys need to do something ASAP. So whatz d point having an app dat does not work. its quite frustrating. UBA Mobil app is so easy and simple to use. Ur developer need to learn one or two things from dat of UBA.,1
2019,Enough with the notifications. Too many daily notifications. It's driving me crazy.,1
2019,First Bank what is all these useless pop up messages for???? Can't your clients have their peace for using your app??? What's all these??????,1
2019,good,5
2019,good,4
2019,it's easy to use,5
2019,its a good app,4
2019,Best,5
2019,"it good and easy to use, very fast in transaction",5
2019,is very ok and good to go,5
2019,Better experience,5
2019,very nice and easy to use.,5
2019,Love it,5
2019,Great App,4
2019,its wow....,5
2019,"asking for referral code,I'm lost",1
2019,nice App love it,5
2019,It grate,5
2019,One can't change their app to use another card. Even when the previous one hasnt been verified via otp.,1
2019,"As a programmer, I endorsed this application and rate it higher than any other bank mobile apps.",5
2019,the App suddenly disappear from my screen,1
2019,good,5
2019,loving this...best app,4
2019,"Getting a new device activated on this app is a big challenge, for over 5days, im yet to get my new device activated.too bad",3
2019,good app,5
2019,It's very good,4
2019,"it's been awesome, easy to 👋👋👋",4
2019,great job,5
2019,i love the app,5
2019,😁😁😁,5
2019,"The new update is rubbish, total rubbish on my ipad 3 cos it is not even loading. They need to debug it asap. why did i even upgrade it sef",1
2019,qr payment not working,1
2019,"The five-star is well deserved for simplicity and fingerprint. Transaction log should be >20, add statement generation and probably logging of wrong debit for easy resolution.",3
2019,referral code is really giving me a tough time.,2
2019,Keep it up,5
2019,Good,3
2019,why on earth is this app not opening 😡,1
2019,This app was great until I installed it on a Tecno Camon CX Air,1
2019,I can't take screen shot of my first Bank app to show my transaction history.,2
2019,i cannot open my app,1
2019,It's a great app but I can't transfer to my international accounts,3
2019,Good,5
2019,"great App. but recently, I can't select an account either when I want to buy airtime or make transfer",4
2019,best of best,5
2019,ok,4
2019,Good,5
2019,very good,5
2019,"easy ,fast,and reliable.",5
2019,very easy to use,4
2019,good ok,5
2019,Good app,5
2019,Very easy to use and reliable.,5
2019,the app is useful and efficient. but recently discovered that i can't do transfers or pay bills because the option of choose account is not showing and i can't proceed and complete my transaction. please uou guys should fix it,5
2019,"This app is terrible. It doesn't help u do anything u couldnt do before on your own. Rubbish app. The only good part of this app is I can now buy Airtel recharge cards. Apps are supposed to make things easier for the customer but no, u guys have to show yourselves as The First Idiots. U morons should ask yourselves: ""What is the use of a customer care line that directs u to your bank each time u request for help?""",1
2019,this app always display - unfortunately firstmobile stopped working. i am not enjoying it anymore.,5
2019,nice app,4
2019,very effective when using the app,5
2019,"I have no idea what's wrong with my app. I had loved it initially, it was easy to carry out transactions , buy airtime and all. but now when I try to send money or buy airtime, the ""select account"" part doesn't display my account. what could be wrong?",3
2019,Good but need more improvement,4
2019,nice app very reliable for transaction,5
2019,Great,5
2019,excellent,5
2019,cool ....,5
2019,I can't have access to use the app. cannot even register or activate. it's always telling me to check my connection.,1
2019,The app keep closing anytime i want to carry out any transcation,2
2019,simple to use App.. Generating of statement of account can also be available in PDF.,3
2019,Banking on the go. Excellent App,5
2019,"The app won't let me register, rather kept asking for mPin even after uninstalling, clearing the cache and data. Proper time waster.",1
2019,kool,5
2019,Saved beneficiaries bank should reflect when selecting a beneficiary. it makes no sense having to still check if the bank account is the correct one from outside the app. This needs to be fixed. After logging in the first time with finger print one cannot use fingerprint to log back in after logging out except the app is closed and relaunched,3
2019,can't paste numbers or whatsoever in the app.,1
2019,"The new updates are awesome... Account lock is now in place, so cool",5
2019,"This app is frustrating. Each time i tried ro open it, at the middle of signing in, the app will stop working and close. You can't save your beneficiary even when its provided. You can view transaction for more than a week . Alot of things are bad with this app. I do prefer the former, it was easy and efficient to use.Please, the developer should do an overhauling job on this app as other bank apps are really realiable and easy ro use.",2
2019,best app,5
2019,"the app is great, i love it",5
2019,"it is faster and convenient to use anytime, anywhere. FirstMobile is the best.",5
2019,you are doing great I love the app. so much reliable and secure. everything about it is good.,5
2019,"its a good app. my transactions becomes easy. but there should be a way i dony need to visit the branch ans i can log issues like dispense error, complains and many more like other banks do. i hope to get a reply",4
2019,Liked.,5
2019,nice,5
2019,cool,5
2019,i can't mske transfers or see my transaction history,1
2019,Great App perfect.... i have never gone to the Bank (except to Deposit) after i downloaded the App wonderfull,5
2019,perfect,5
2019,"please i am currently having an issue with my mobile app, whenever i want to make a transfer, the transfer page is completely blank and not showing me options to select destination account.",3
2019,No setting options to add another account. Like adding a current account to the existing Savings Account already on the Firstmobile App,5
2019,Excellent,5
2019,"several times i tried to recharge my sim it keeps debiting me from time to time and collecting my money without recharging my sim, then my money is never credited back , mtcheeew",1
2019,Very reliable,5
2019,Thumb up!,5
2019,Great product and easy to use too.,5
2019,very bad. not working for a very long time. remove this app. no star at all. pls remove,1
2019,Great app. very easy to use,5
2019,"Best mobile bank app, i love this app, it has all i what thank you first bank.",5
2019,very reliable. best app ever!,5
2019,the best app,5
2019,Very fast and efficient,5
2019,great app,4
2019,Great app. i would have loved to give 5 star but locking my card is not o linger possible. it keeps saying null error fix it please.,4
2019,"eхcellenт , good app",5
2019,Splendid! So used to the app that I sometimes ask myself how I had been coping without it.,4
2019,upgrade that we can be able to print our statement of account from the app directly,3
2019,first nig plc,5
2019,great app,4
2019,good,5
2019,very useful,5
2019,pls i update my firstbank app and i find out on icon paybills under dstv subscription i cannot find box office again pls fix dis soonest. d former was far beta.thank,3
2019,"I am trying to screenshot my successful transactions. But, it doesn't work, since the last update. Please, try to fix this.",4
2019,good to go,5
2019,"very good app,one issue i have is buying of airtime with this,twice now i've tried to buy airtime with your app only for my money to be deducted and yet not being credited with my airtime...this is my advice to everyone,if you want airtime get elsewhere",2
2019,Good app and very helpful,5
2019,Amazing,5
2019,This App is superb. it makes life easier for me.,5
2019,wonderful App thanks alot,5
2019,Very useful and convenient,5
2019,"The app is fantastic, very exceptional",5
2019,"is very easy and fast to use, good app",5
2019,short and curect,5
2019,"the apple work very well,in is one of my best app",5
2019,"the best banking app ever i find in my life, nice keep it up",5
2019,Great app,5
2019,I love it,5
2019,"Why does the app restart anytime i minimize, makes it difficult to copy soft token from the FirstToken app",3
2019,great,5
2019,easy and simple to use. the use of token should be made to be optional.,5
2019,"Back then the app was working fine, but know, it's giving me hard time to access my account. It sucks since i can't login to my account as an existing user (alway getting ""error verifying card"").",2
2019,Awesome,5
2019,"Excellent software, strait forward and easy to use.",5
2019,very interested app and useful thanks we really appreciate it 😍😍,5
2019,dope,5
2019,It's really good,5
2019,i dont knw why we cant screenshot dont you knw it very important i regret upgarding if it possible for me to downgrade i will rubbish,3
2019,It's awesome,5
2019,best,5
2019,"I wish, I could give you freaks - 5 stars. SCAMMERS!",1
2019,Exceptional,5
2019,Superb!!,5
2019,Very easy to use. I will recommend this app for every one,5
2019,The application was so good and excellent. it also saves my time!👌,5
2019,Nice,4
2019,good app,5
2019,superb,5
2019,Cool,5
2019,It's very better,5
2019,Very good,5
2019,Delay in installing it.,4
2019,nice app,5
2019,Big Strong and Reliable,4
2019,amazing app good to use,5
2019,"This app need to be improved on, it is too slow and most of the time it is impossible to make any transaction. Am going to uninstall mine and wait in hope for an updated version.",1
2019,The app won't show me the first page to register,1
2019,"best Mobile App ever,av been using it more than 5 year now,i Av no complain about it",5
2019,cool,5
2019,Great,5
2019,Normal,5
2019,"The best Banking App in Nigeria. Excellence,Speed,Reliability and Instant Reciept Generation and Access for Sharing with Recipent. Summarily fantastic.",5
2019,Great App,5
2019,excellent,5
2019,"Easy to use, fast transaction, customer friendly",5
2019,exceptional,5
2019,how can I screen shot this is crazy with this new app,1
2019,This is a very bad platform. Their customer services was very poor. Imagine I have spoken to about 6customers support and none of them able to resolve the simple issues I have.,1
2018,Works most of the time.,4
2018,This is the best so far and i mean it.,5
2018,I love the experience the app gave me in terms of doing my transaction without any stress and I say kudoos to the app developer,5
2018,Excellent app. No problems at all,5
2018,I love it like Madoff,5
2018,"the application suddenly logged out my device after the upgrade.since then i cant log in again.this app have been the best before,up until recently.first bank find solution for us plssss.",1
2018,the app is not up to expectation you can't transfer money to another account That's bad What's the app for,1
2018,It's an amazing App I love it..... Open first bank account and download this app cuz they are awesome 🖒🖒🖒,5
2018,good app,5
2018,Great app. it keeps getting better,5
2018,Great app!,5
2018,The best and most convinient banking app ever,5
2018,Great app,5
2018,awesome,5
2018,"This is my best app ever,it has been efficient and I love using it always,no disappointments with the app.",5
2018,it's reliable,3
2018,i love it. fast and reliable,5
2018,"i have been trying to activate my new card on the app the response i keep gettings is ""you've entered maximum of 10 device"" which i dont understand.",3
2018,"why is it specific to one device, ,and can't register anoda account",1
2018,nice app,5
2018,Its a good idea,5
2018,good,5
2018,this is by far the best bank app easy and convenient when you understand how to use it. big ups first bank..the only problem I have is that they don't give me full details of my transactions sometimes,5
2018,This is an awesome app. All your transactions at the tip of ur fingers.,5
2018,The app is good but its has debited me on so many occasions when I use it to buy recharge card. I would not be credited with the cards and my money would not be returned into my account. First bank customer services were not able to help when I complain to them. So this application is not good for buying recharge card. The application is generally not good for anything except money tranfer. Dont use it to pay bill or buy recharge card. once debited they will not revert it. They are thieves.,1
2018,"Great App, easy to use and everything you need is just at your fingers tip",5
2018,As one of your numerous customer. This app is easy to used. Cool Activation of both new ND old phone is nice. The app work with every datail I provided in bank and in the app. Thanks you first bank of Nigeria. Keep it up. 👌,5
2018,i don't know what happen to this application i installed but i did not work is telling me to uninstalled please i need your feed back,1
2018,"Fantastic, the App is indeed very nice.",1
2018,Can't transfer for over 5 days now..... Stupid app,1
2018,"Easy to use and very much fun. Its like God, the app gat you always",5
2018,The best mobile app ever.,5
2018,"Wonderful app But after formating my device, the app is saying ""this app may not be optimise in this device"". Since then it cannot install. This is wrong and should be addressed immediately",5
2018,"Since I updated my first bank app, I can't screenshot again. please what is the cause.",5
2018,Very good and interesting. Easy to use,5
2018,over charge at the end of the month,2
2018,Excellent,5
2018,The app is user friendly,5
2018,Good experience,5
2018,Ever since the update I can't make transactions and its so frustrating. Please fix. Thank you,1
2018,Excellent and reliable...keep it First Bank,5
2018,"Vere good App, help me a lot.",5
2018,This is better app..,5
2018,very awesome,5
2018,"THE MOST STUPID BANK I HAVE EVER USED. I HAVE BEEN TRYING TO MAKE TRASFER FOR TWO DAYS NOW, AND THE ACCOUNT IS NOT LOADING. IT HAPPENS ALWAYS.",1
2018,good,5
2018,Clearly the best banking App in Nigeria,5
2018,"Extremely helpful, easy to use.",5
2018,It's good but should make it faster and cute,4
2018,"FirstBank I am highly disappointed with your style it's total failure. People change device every now and then and what other banks do is to simply activate the new device and an OTP is usually sent to the mobile number registered with the banking details. Yours is asking your customers to write a letter in order to release those devices because they have used a maximum of 10 devices. You are operating on old systems, you need to upgrade. That is why GTBANK IS FAR BETTER IN TECHNOLOGY. THINK",1
2018,Not bad,5
2018,very good app,5
2018,this update is damn dysfunctional,1
2018,why cant i screenshot transactions anymore or even my current balance,2
2018,I don't know why I can't screenshot with this new first bank app. please tell us why we can't screenshot,3
2018,good,5
2018,i cant log out and sign up with another account why?,3
2018,Nice,5
2018,Why can't i do a screenshot anymore???,1
2018,so nice,5
2018,I like this application,4
2018,"it delays payment (airtime recharge or transfer) sometimes they will debit me but fail to grant my request, it's so frustrating 😢😧",1
2018,"the new updated app is unmatched especially with the newly added feature, the masterpass QR, its simply the best",5
2018,Lilnn hij#ijj,2
2018,Cool,4
2018,Excellent,5
2018,I can't choose account to carry out a transfer from,3
2018,Better,5
2018,"If you lost your card and deactivated ATM, POS or Online transactions using the self service feature, ATM, POS and online services work when you get a new card, but they appear deactivated on the App. This way, one thinks that his/her account or his/her new card is deactivated from ATM, POS and online services but it is actually not. This can lead to loss of money.",2
2018,Is a good one,5
2018,"love this application, it makes my banking easier",5
2018,Great,5
2018,very helpful... nice app,5
2018,I can't reactivate my account anymore after installing the application. It sends the OTP code to wrong phone number.,1
2018,very good,5
2018,awesome,5
2018,"suddenly stoped working, don't even know why",1
2018,Easy to use,5
2018,The app is very simple but difficult when change a phone.,4
2018,I can't save beneficiaries because I've forgotten the answers to the security questions. I also can't reset the questions because it requires an OTP which is never sent to me during that process. Please make it easier to reset security questions. It shouldn't even require any security since it comes immediately after making a transfer. The security for transfers should cover it also.,2
2018,I love this,5
2018,Awesome,5
2018,"I use this app mainly to check balance, view history and make transfer",4
2018,Very effective Makes your transactions get easier than you ever imagine.,5
2018,They really impressed me. It's now better than all other bank apps out there,5
2018,Reliable,5
2018,I have a problem activating my existing mobile.. Intact am being told my card no is in valid yet they send me otp code,1
2018,Perfect banking app so far,5
2018,I Dont know what's happening to my google account.... Its writing pending downloading... And I like first Bank app... First bank is the best Bank in Africa. Nigeria... And all over the world...,5
2018,why can't i screenshot..pls add that back immediately,2
2018,Good,5
2018,Nice app,4
2018,Eazy to use I like it,5
2018,It's very important to me at any moment,5
2018,Cool,5
2018,It helps a lot..,5
2018,I love this App,5
2018,I have Two account I need first bank that will allow me see the both,5
2018,Great,5
2018,Loving it,5
2018,The application is okay,5
2018,It is a very helpful application,5
2018,Great app,5
2018,A great app but it should be able to show statement of account of 1 month on the screen,5
2018,in fact the apps have been showing good before but now it was very bad which I can't be able to download the new ones,1
2018,Excellent,5
2018,Can't use the app because I don't have a naira master card,2
2018,The best banking mobile app I love it,5
2018,Mobile money made easy,5
2018,Wonderfully good,5
2018,Not Bad...☺,5
2018,App does not display statement of account for other months aside the current months,2
2018,Inspiring and incisive,5
2018,First Bank truly the first,4
2018,"I've been a FirstMobile user for a long time but on this device, it is utterly hopeless. It keeps sending my OTP to a wrong and unregistered number. I have force stopped, unistalled, called FirstContact and nothing works. It's an absolute failure on this device.",1
2018,I love this app for simple transactions.,5
2018,Very very good,5
2018,So verry nice,5
2018,Arguably the best in the Industry...,5
2018,"It's really frustrating that one cannot do a screenshot on this updated version. Thought I could get it resolved via their WhatsApp chat, but that too was utterly useless to my predicament. Fix this already",1
2018,I love this app,5
2018,It is very reliable and users friendly,5
2018,Ado ok,5
2018,U are best the best at FirstBank,5
2018,I love it. Keep it up first bank. But the transfer charges to other banks and the SMS monthly charges is too much,5
2018,Is great,5
2018,OK 👌,5
2018,Cool,5
2018,Great,5
2018,I appreciate the availability of this App. It saves time and has other benefits like privacy. I only want to solicit for Auto updating by my Bank. Thanks.,5
2018,Best,5
2018,The OTP requirements of the app just killed the app... Especially since the OTPs take forever to come or they never come at all... I have been trying to log back in after changing my phone and my OTP is being sent to another phone number. I just hate the UPGRADE,1
2018,"App was fantastic until upgrade. Needing to get OTP to make transfers slows down the whole essence of internet banking. I already login with fingerprint/passcode and authorize transfers with a pin. Why add a third layer for me to get an otp also. Totally unnecessary, an overkill",2
2018,They just messed this app up with the recent update. It no longer screenshot. Please downgrade it back to older version. Also generating receipt is not working,2
2018,Very nice and effective app.,5
2018,Okay,5
2018,I love it,5
2018,It great I love it,5
2018,Excellent job,5
2018,It's good,3
2018,It make you do your transfer faster,4
2018,I love using it,5
2018,Good,4
2018,I love it,5
2018,"Simple and easy to use. Plus, the interface is friendly",1
2018,Awesome,5
2018,Flexible and secure.,5
2018,Nice one.,4
2018,Great,4
2018,"I've been trying to download this app for a long while,it downloads and doesn't install,its important I download it but I can't.",1
2018,Not a bad app... The bank itself is actually worse off,5
2018,Awesome app.,5
2018,Makes spending easier,5
2018,Great,5
2018,Good,5
2018,It ok,3
2018,Am outside Nigeria l want to use this app but its not functioning,3
2018,Simple and time saving,5
2018,Excellent,5
2018,Hmm is fine,5
2018,Perfect,5
2018,Its great,5
2018,U can't screen munch & it bad,1
2018,Good,5
2018,Just simple,5
2018,Fast and reliable,4
2018,good,3
2018,Just the best,5
2018,I think its ok,3
2018,Can't activate my device. Been trying all day. Keeps failing to verify my card,1
2018,Best banking app so far,5
2018,Just functional,4
2018,Very helpful and easy to comprehend I love it,5
2018,Best app ever liveth,5
2018,Lovely,5
2018,"Nice app,, easy to use and fast",5
2018,This app is cool and reliable,5
2018,Cool,5
2018,Simply the best,5
2018,Just simply awesome,5
2018,It's really awesome,5
2018,I am not comfortable with requirement of ATM details before signing in to the app.,1
2018,It's awesome been with you,5
2018,Cool app,5
2018,Is good for everything,5
2018,Sucks,1
2018,Sometimes I can't use the app other than that the apps great,4
2018,Best Online banking,5
2018,I have been using this app when am in Nigeria.but ever since I travel to Libya am unable to open the app.pls help me out because I really need to do some transaction,5
2018,Active and useful. My best app,5
2018,Excellence,4
2018,This app is perfect.,5
2018,Lovely,5
2018,So far no complaints,5
2018,Excellent,5
2018,Great app,5
2018,Cool,1
2018,There is always room for improvement,4
2018,It is nice.. I love it,5
2018,"Wow! This app is very OK, in fact with this, I need bank less",5
2018,Keep on been the first,4
2018,Fantastic and user friendly app,5
2018,I love you,5
2018,Good application,5
2018,You guys keep getting better. Good job. Like it!,4
2018,I seriously have and am enjoying this app. The programmer was perfect,5
2018,Reliable,3
2018,Always bad network,3
2018,Its a very good and easy to operate application,5
2018,Making my banking in my palm... doing all my transactions and services on my own. I heart it.,5
2018,Very easy to use. I love it,5
2018,Great app,5
2018,The app is good,5
2018,"It never displays s your account statement properly, and there is no means of requesting account statement from the app, whereby the bank send s to your mail... I have tried I severally, but it doesn't display. Please work on that",3
2018,Great nice Intrested,5
2018,Magnificent app,5
2018,It is one of the best,5
2018,Very easy to make local transaxtions,5
2018,It's Reliable.,5
2018,Good,5
2018,It is nice application,5
2018,Perfect,5
2018,I need my statement of my account,3
2018,Good,5
2018,This app is good,4
2018,"It's so cool, easy to use. Keep it up first bank you're the best!.",5
2018,"Good, but can be improved on.",5
2018,Nothing for now,3
2018,Williams Benjamin,4
2018,It's very nice,5
2018,Awesome,5
2018,I love it,5
2018,"The new update is not cool 👎 taking screenshots is restricted which isn't cool, I wish I didn't update my app.. bring back the screenshot feature",1
2018,First system is a wonderful idea,5
2018,An app for easier business transactions.,3
2018,Good app,5
2018,Great if they will let me receive my account.,5
2018,Nice app easy to operate,5
2018,Great app,5
2018,Good,5
2018,"Its just awesome,keep it up.",5
2018,Issokay,4
2018,Fairly good,4
2018,My bank on my palm. Super love this FirstMobile app,5
2018,I'm unable to use this app to generate transaction receipt. Please do something about it.,3
2018,Highly credible,5
2018,Thanks,5
2018,very fantastic,5
2018,I love the app,5
2018,God bless you,5
2018,Good application,5
2018,Relationship manager name and mobile number to account should be included. Also BVN should be able to view.,4
2018,A very easy to use app,5
2018,Thánks you,5
2018,I love my bank,5
2018,"I wonder why this new update restricts screen shooting. Pls rectify that. Overall, the app is awesome.",4
2018,Lovely,5
2018,is is ok,5
2018,Not sure,3
2018,Nice and easy to operate,4
2018,"It makes things easier for me and I will be so glad if first Bank can be giving us some amount of money as we use the app frequently. Lol, thanks",5
2018,It's very good for financial use,5
2018,Its customers interface is great. I just want to know why it denied me access. It always say I have 10 times phone limit. I do reset my phone because of the memory is alway full. What should I do?,4
2018,Loved it,5
2018,I love this application,5
2018,Excellent app,5
2018,better,4
2018,Great app,5
2018,Gud,5
2018,Interesting App I must say,4
2018,Cool app,5
2018,Good,4
2018,Wonderful,5
2018,This is the best thing first u have don,5
2018,Its good,5
2018,"In particular, I do appreciate the Transaction Receipts issued via this mobile application✅.. Thanks.",4
2018,"Its a really nice app, but I don't really understand why sometimes its chooses not to lunch. Anyway I feel cause my version is outdated.. Still downloading the upgraded version, until then",5
2018,I love it,5
2018,s a lot FBN,5
2018,I couldn't download it. Its such a disappointment,1
2018,Have enjoyed this app thus far,5
2018,Easy to use,5
2018,"This app is simply worst after the update, always crashing and keeps restarting my phone. Very difficult to use",1
2018,Using to pay bills but have issues with PHCN and Spectranet. Process/ options not straight forward,3
2018,I think it's just cool,5
2018,It is fine.. But make it more secure,4
2018,This app is very useful to me,5
2018,Nice one,5
2018,I love it but there is room for improvement,4
2018,Keep it up,5
2018,Very nice app,4
2018,"It is fast, simple and reliable",5
2018,I love this app is good,5
2018,Okay,4
2018,Beautiful and user friendly app,5
2018,Its easy 2 use nd well arranged.... Thumbs up 2 First bank 4 FirstMobile app,5
2018,A very bad app and has difficult interface,1
2018,I think the app is okay for our today world.,3
2018,"Very good app ,easy to use,everything about him is perfect,I love it",5
2018,I like,4
2018,It's nice and easy to use,5
2018,"Since I have updated the app,I can't open it again,always crashes",2
2018,More ideas is neede,5
2018,12/11/2018,5
2018,Good,5
2018,"Its very ok, have been enjoyin it, but i am suggesting u make d apk to rotate to screen orientation not just d potriat form. I will be glad if u can apply this tnx",4
2018,Awesome,5
2018,Best way to save money,5
2018,Need to ntroduce security level to check balance,3
2018,I love this app,5
2018,This version does not lemme have access to login in my account again and I've been used it very ok before updating it to new version now it's not working on my phone Camon C9. Please do something,1
2018,First bank truly the first in all.,5
2018,I think it's a good app,4
2018,Best banking app ever,5
2018,Great,5
2018,It's good but should make more services for nontoken users n verve users,5
2018,Good but am expecting more features like E-Bank statement to be generated through mobile banking,5
2018,Best,5
2018,Very nice,5
2018,Good,5
2018,I don't really understand,5
2018,You need to improve on the statement account,5
2018,Ok and perfect,5
2018,Its really useful,5
2018,Good excellent and easy for me,5
2018,It's awesome,3
2018,Just cool,5
2018,Very nice and easy to use,5
2018,Fine,5
2018,Excellent,5
2018,First Bank Plc facilities have made banking very easy for me,4
2018,Is tested and trusted anytime anywhere when the network is available.,5
2018,"It's quite OK but pls include an option to query failed transactions by ourselves, so that once clicked you can get it back to you or refresh it to be successful again.",4
2018,It's very efficient and also very cool.,5
2018,I just like it,5
2018,Best,5
2018,Contact LIQUID MIX for professional mixing and mastering of songs... First Bank App #1,5
2018,This app is very good and time saving,5
2018,Interesting app,5
2018,it's just too nice,5
2018,Simply the first and the best,5
2018,You are trying,3
2018,Cool,5
2018,To,5
2018,Good,5
2018,Good.,4
2018,One can not open an account from Europe here its not going,1
2018,Good and reliable,5
2018,Am enjoying the app but more improvements are also welcome...,4
2018,Nothing,3
2018,Nice app,5
2018,Makes banking a lot easier for me.,5
2018,Good app,4
2018,This application is user friendly and provision should be made for getting receipt of transaction if one was unable to get the receipt during the first instance Of transaction.,4
2018,I love how well integrated the database is,5
2018,"Please incorporate customer support or complaint via the app. Secondly, I requested for airtime and I got a pop up ""Telco not available"". I tried twice and i was debited twice after 10 minutes. Fix that bug please",2
2018,Best mobile app,5
2018,Cool,4
2018,Tnx i really appreciate,5
2018,It's cool,5
2018,"Fast, easy to operate and reliable app.",5
2018,You knows better,5
2018,It's okay. Pls do something to your bad network,4
2018,Fantastic,5
2018,Excellent I love the app.,5
2018,I like first bank,4
2018,This app has been so helpful. I like it.,4
2018,Am a new user. I hope this app would feature a way/link to get statement from it. It would go a long way to monitor the transaction made on the app and any other transactions. Let the developers kindly put this in mind when fixing 'bugs'. Thanks,3
2018,Cool calm,5
2018,Fair,3
2018,"This latest update has made initiation of transaction difficult. It takes forever to log in, get account details or summary etc",2
2018,But not properly working,3
2018,It's easy to use,5
2018,"Everything was working very fine until last update that disable the screenshot. First bank why? Why disable the screenshot? Please enable the screenshot for us, its very very important please first bank.",3
2018,I think it's okay for now,5
2018,This banking app is well designed and working effectively. I will score it 85% efficiency.,4
2018,Nice and work perfectly okay,5
2018,"Perfect fast and reliable , first Bank try with the apps",5
2018,"We need our screenshot back and it's very difficult for me to transfer or recharge my phone, please work on this app properly",1
2018,Easy and convenient for the busy person.,4
2018,Fine App,5
2018,"At times, network failure do occure",5
2018,Banking made very easy. With sure security to your account,5
2018,"Well,I think its actuality is really helping but we shall get more used to it very soon",5
2018,Improve on it,4
2018,Very nice,5
2018,Easy banking... I love it,5
2018,Friendly,5
2018,its ok,5
2018,"This app has debit ME severally especially mobile recharge, sometimes no reversal after several customer service calls. You guys should work on it plsss",3
2018,Nice app,5
2018,"The app can pay and debit twice, especially when demanding for receipt. Otherwise, it's just OK.",4
2018,Nice and efficient app.,5
2018,The time spent on transaction is too long,5
2018,Very ok,5
2018,Best ever,5
2018,It is fine,5
2018,Satisfactory,5
2018,I was not able to install this app on my Nokia 7plus. Why?,1
2018,Great app,5
2018,Nice app,5
2018,Its ok,4
2018,"I find it difficult to get Loan on this app, it always show expired card meanwhile my ATM card will expire 2021 what's the problem...",4
2018,Its Okay!!!,5
2018,Very useful,5
2018,The app is OK but they should enable screenshot.,3
2018,The app is cool and easy to use...,5
2018,Nice,5
2018,Good,5
2018,I think the this App is the best,5
2018,"One of the best app ever, thank you FIRSTBANK",5
2018,Not working properly on my phone. Find it a little difficult to do transactions,5
2018,Its awesome,5
2018,It's nice,5
2018,it is amazing and it's helps me alot,5
2018,Firstbesthelp,5
2018,It's good,3
2018,"It's a very nice App, allowing one make quick transactions. My little challenge is th",5
2018,It is second to none,5
2018,"Why did u people disable screenshots of the transactions on the app...... Please restore it, it's so annoying without that because ur transaction receipts are not detailed enough",2
2018,"I think the app is very straightforward and brief. It is very easy to use and understand, and it does not waste time loading between transactions",5
2018,Perfect,5
2018,It's the best,5
2018,More to come,4
2018,Excellent,5
2018,Nice app. You can even get quick loans,5
2018,Good app,5
2018,Great app. Makes life much easier,5
2018,Cool app,5
2018,Excellent,5
2018,It's very easy to use,5
2018,Iove this app it give me What i want,5
2018,So far so good.,3
2018,Good,4
2018,Very easy and fast,5
2018,Firstbank app still remains the best in Nigeria.,5
2018,Good,4
2018,First mobile is fantastic..,5
2018,Need to have it done when on foreign land,5
2018,Very easy to use when network is 'agreeable' and fast too.,5
2018,Easy to use,5
2018,Nice app.,5
2018,Awesome and wonderful,5
2018,Good and easy to use. Very efficient,5
2018,Spot on in all transaction processes.fully secured,5
2018,Good,5
2018,Amazing app,5
2018,My lovely bank,5
2018,"I love the app, it good and easy whenever you want to do any online transaction instead of going to bank.",5
2018,Great app and easy to use.,5
2018,Good and reliable,5
2018,Best,5
2018,Kinda ok,5
2018,Awesome,5
2018,Your latest version 1.9.3 is total rubbish..... Can't take snapshot and difficulties in logging in.... Pls fix it. Thanks,2
2018,Working perfectly n Excellent.,5
2018,Complete finance app Saves me the stress of going to bank,5
2018,Thanks for the innovation,5
2018,The apps is good but I want to download it on my phone,5
2018,It's ok and secured.,5
2018,Great app,4
2018,Very nice and perfect and fast app,5
2018,I love it keep it up,5
2018,Fantastic,5
2018,Nice,3
2018,Great app,4
2018,is best,5
2018,Excellent keep it up.,5
2018,Perfecto,4
2018,it's awesome,5
2018,I please think you can help to oppon this bank for me.,5
2018,It's a great app!,5
2018,Good,5
2018,"Every ten or twenty minutes my phone a Samsung Galaxy s7 shows me "" unfortunately the first mobile app has stopped working "" sick of it",1
2018,It's really user friendly and an effective way to urgently do transactions needed,5
2018,A wonderful app.Please keep on improving more features.I love it.God bless you all.,4
2018,A good App indeed,5
2018,Good interface and makes transactions easy. Would gladly recommend it.,4
2018,Awesome,5
2018,This app is simply my 'bank in my pocket',5
2018,Good app,5
2018,This app is superb for m,5
2018,I love the app,5
2018,I'm very interested for the app Easy to operate,5
2018,Useful but FBN has not reversed my Airtime money I tried loading but with error,4
2018,Easy banking,5
2018,Great app,5
2018,Excellent,5
2018,Very easy and convenient. 99% reliable for fast transactions. The remaining 1% is for bad network which is very rare,4
2018,I believe First Bank can do better.,4
2018,"Its a great app and easy to use, no stress",5
2018,Excellent,5
2018,It's the best thing done in a long time.,5
2018,Very lovely,5
2018,👍👍👍👍👍,5
2018,Reliable,5
2018,Nickname,4
2018,Great App,5
2018,It's was so great app,5
2018,Very good and reliable. But you improve more on securing the app,5
2018,Very easy and safe transaction,4
2018,Nice app,5
2018,Simple and straight forward in transition,4
2018,Quick and response,5
2018,Thank you,5
2018,Great app,5
2018,It saves time,5
2018,Nice app,5
2018,Best app ever.....,5
2018,First come first,5
2018,It is very easy to use and I love it,5
2018,"I love this app ,it's very fast and easy,no complaints👍",5
2018,Very appetizing I love it,5
2018,The app is good for bill payments and fund transfers on the go and,5
2018,First mobile is awesome because its convenient and easy to use stresslessly,5
2018,Thank you very much,5
2018,Good application,5
2018,Nice,5
2018,Superb,5
2018,Very useless app. Never comes up 99% of the time and malfunctions.,1
2018,"The updated version is frustrating, it repeatedly asking for card number etc.",4
2018,Well organize app,4
2018,Good app,4
2018,Nice,5
2018,Problem getting credits even when money has been debited.,5
2018,Love iy,4
2018,Very good for transaction,5
2018,Awesome app,5
2018,Great application,5
2018,I love First Bank,5
2018,Its cool,5
2018,Quite functional,5
2018,App is ok,5
2018,Good,5
2018,Ok,5
2018,Its okay,4
2018,"Am happy using this app, I got all i need from the app",5
2018,For me ...I say its a great app,5
2018,Excellent app,5
2018,Best banking app ever...😗😙,5
2018,I love it,5
2018,"It,s lovely and Nice to use anywhere you go. Thanks ME Frist.",4
2018,Liked,5
2018,Good app,4
2018,Fantastic,5
2018,Good,5
2018,How can I log out a first bank account and login another one on the same device pls?,3
2018,"This app is useless. I downloaded the app, then trying to activate my device since am an existing user, but it keeps telling me error verifying card. This update sucks, I really hate it",1
2018,Let it be done,5
2018,The app is powerful.,5
2018,I enjoyed it,4
2018,"No contact of account officer like other mobile banking except you walk into the banking hall to lodge complain. Transfer is difficult, money hangs anyhow especially to GTB and when you mail them no reply. First bank mostly deduct my money when I use mobile app to recharge and I won't see a credit alert of recharge card, only debit alert from my account and no reversal. They've over debited me today while trying to transfer, and no reversal. Nonsense. The SMS banking is manageable to this mobile banking",3
2018,It's user friendly,4
2018,Just great for the moment,2
2018,Very effective,4
2018,It's been great using this App,5
2018,It make transaction so easy,5
2018,Nice one,4
2018,Great app👍,5
2018,Awesome app all through,4
2018,Supper,3
2018,It's okay as an application,5
2018,Play store is the best,5
2018,I love it,5
2018,The app is very easy to use,5
2018,Great and useful app I love it,4
2018,Lovely. Great innovation,5
2018,"Fast and reliable ,good and dependable",5
2018,Good app,5
2018,First bank leads while others follow. Banking without stress.,5
2018,Good,5
2018,It's a good one.,5
2018,I love it Makes all my transactions very easy and less stress,5
2018,Col,5
2018,"Too bad,it sucks,wastes time and keeps rejecting registration 😠",1
2018,App is user friendly,4
2018,Fraud,5
2018,VERY USEFUL AND EASY TO USE.,5
2018,It makes transactions much easier for me,5
2018,Good,5
2018,I like it,5
2018,Very nice app,5
2018,Good,5
2018,Stops intermittently. Needs help,2
2018,Fast and easy to us in transaction,5
2018,I like it,5
2018,"When I want to register, after providing my ATM card details correctly, its giving an error message that ""Not connected to card system""",1
2018,Easy to use app,4
2018,Nice app,4
2018,A good app,5
2018,Very excellent app,5
2018,Good 👍,5
2018,Excellent,5
2018,"This is best app so far,I love it",4
2018,Versatile app,5
2018,Is very easy to use and its really cool.,5
2018,Please improve on retrieving of mpin and all other services.,1
2018,This is the most efficient app in this category. Money transferred are posted immediately and payment of bills are made easy.,5
2018,This great app makes banking much easier. With this only cash takes one to the bank.,5
2018,Quite reliable.,5
2018,Good app,5
2018,"This app is cool but the only issue with it, is that when once you have been debited they won't credit back your account mostly on Airtime bases, please the management should look into it. Thanks",3
2018,Splendid!,5
2018,Impeccable,5
2018,It's cool,5
2018,It nice,5
2018,Good,5
2018,Why was the security reduced in the new update?. At first you need the mPIN and the transaction PIN to carry out a transaction. But now you can do that with only just the trans PIN.. it's easier but less secured,2
2018,Try to be more customer friendly.,5
2018,This is the best banking service App in Nigeria 👍 keep it up @FirstBankofNigeria I LOVE YOU GUYS,5
2018,Is good and easy to use,5
2018,Lovely good and nice to use,5
2018,So effective,5
2018,"This app is one of the best App I have ever seen. I can make payments, transfer and do many other things with just my phone........😍 love It sooo much",5
2018,I like it,4
2018,I am unable to properly install it on my phone. Tried countless times already,1
2018,All is well,5
2018,Perfectly ok,5
2018,Services rendered by first bank are WORLD CLASS STANDARD,5
2018,Great app for transactions.,5
2018,Worse banking app ever,1
2018,Nothing but too much thank for the application,5
2018,Very good and useful,5
2018,Will make use of it more often,4
2018,I so much love this app,5
2018,Correct App,5
2018,The best app,5
2018,Improvement from previous system,5
2018,Good,5
2018,Registration not working. Keep sending activation code to a wrong number,1
2018,Very Interesting like it,5
2018,Fantastic,5
2018,The apps is not working as we need,5
2018,Very OK but need more,5
2018,It's nice,5
2018,Nice use,5
2018,Awesome,5
2018,I can't even register on the damn thing,1
2018,It's nice but hard to install,3
2018,Nice,5
2018,I think it is great,5
2018,Makes banking easy,5
2018,First bank is okay and secured,3
2018,Cute,5
2018,The app can be used for transaction,4
2018,It will make transaction so easy,5
2018,I love first bank app,5
2018,"It's okay. I'll recommend you include an interface where customers can chat with the support team, on issues without having to call or visit a branch.",5
2018,Good,5
2018,"The app is really good, it helps alot",5
2018,Lovely,5
2018,It is wonderful to make use of it,5
2018,"I installed the app to update my personal info and phone number, yet i cant seem to. When i click on self service i dont see the personal information tab.",2
2018,I liked the app. Its super good.,4
2018,An awesome application that ease the stress of banking services. I enjoy this application.,5
2018,Easy to use. Good one from first bank,5
2018,This app is ok,5
2018,Simply wonderful,5
2018,Its ok,4
2018,It just nicr,5
2018,Nice,5
2018,Very easy,5
2018,Is good and easy for me to transfer money,5
2018,Nice,5
2018,Excellent App,5
2018,Easy Management,5
2018,Do beta,5
2018,Is a very good and fast banking application,5
2018,It's fast and easy to manuever.,5
2018,"Everytime I get an otp, I minimize to see the message, the app quits itself, despite the fact that I have a quality device and sufficient RAM",2
2018,Easy to use,5
2018,Nice and easy to use.,5
2018,It's wonderful. I enjoy using it,5
2018,Useful app,4
2018,It's perfect,5
2018,nice,4
2018,Quite an easy app to use.,5
2018,Call I can say is THANK YOU,5
2018,...my family Bank,5
2018,This app is the best,5
2018,"You guys mess my day up, I for slap the person that created this app, u guys should look at fcmb app very easy to follow, nonsense",1
2018,Excellent app,5
2018,Fast an essay,3
2018,It's an app like every other one,4
2018,Nice platform!,3
2018,Indeed they are the first,5
2018,I want to request for loan pls direct me,5
2018,"It's saying "" you have reached a maximum device limit of 10"" what the hell is going on?",3
2018,It's absolutely superb,5
2018,Nice app,5
2018,Its fast and easy to use..,4
2018,Nice,5
2018,Good,5
2018,"After the recent upgrade, the app now request for OTP to complete a transfer. However, the OTP doesn't get delivered until about 30 mins after it's no longer useful. It's either the sms get delivered or you make the security feature optional.",2
2018,It's lovely,5
2018,Awesome app. Makes banking fun,5
2018,"What a beautiful invention, great kudos 👍 to the developer",5
2018,Fast and better,5
2018,Good app but still needs lots of improvement,5
2018,It's satisfactory.,5
2018,Its just a beautiful app,4
2018,Amazing. Slick. User friendly.,5
2018,It's nice,5
2018,Functional application,4
2018,Satisfactory,3
2018,The very best,5
2018,Fantastic,5
2018,Its fast,4
2018,Nice,5
2018,It's fast and very reliable. One great app you can depend on. Anytime! Anywhere!!,5
2018,Its easy to use,5
2018,It's cool and awesome.,5
2018,This app is good,4
2018,Very good,5
2018,"I love using it, it make's life easy",5
2018,Best among all,5
2018,Best mobile money transfer app ever so easy to use,5
2018,Nice app,5
2018,I like it,3
2018,Perfectly ok,5
2018,Very good application,5
2018,Easy to use,4
2018,The app is very good and smart,5
2018,Very good,5
2018,First bank is always the first and the best financial institution in Africa. You first!,5
2018,Great,5
2018,The app is good,5
2018,Fast and reliable,5
2018,It is a good app.,5
2018,Make provision for data subscription,2
2018,its a cool app,5
2018,It's useful,5
2018,Fantastic,5
2018,Interesting,5
2018,Room for improvement ✓,4
2018,Ok,4
2018,Love it,5
2018,Very good,5
2018,This app is wonderful,5
2018,Satisfy,5
2018,Nice app,5
2018,Awesome,5
2018,Enjoys it,5
2018,Best of apps,5
2018,Great,5
2018,A well defined mobile app from first bank Nigeria. Carry it Gooooo,4
2018,First banks is d best,5
2018,Good,4
2018,Best banking app,5
2018,Awesome,5
2018,Great,4
2018,"I bought 800 mtn airtime till date I didn't get it, very annoyed",1
2018,Excellent App.,5
2018,Is rubbish app and not reliable i can not send money is better u don't have the app is not reliable I later go to there machine to send the money on my way back I can find my ATM very painful if the app is working OK DAT will not happened,2
2018,It's excellent. Easy to use. Keep it up.,5
2018,it is the best online banking app,5
2018,Good. But provision for statement of account should be made possible,5
2018,i realy like. firstbank thank you for your service,4
2018,Very helpful.... I love it,4
2018,Reliable and userfriendlu,5
2018,Good,4
2018,It's very good app. Provide the link for the latest updated version in the message notification for an easy one-click download.,4
2018,It is OK oo,2
2018,Easy step and very fast,5
2018,"Inaccurate app. When you transfer money once, in few minutes you discover that the has transfer 2 or 3 times. Poor app. Hard to upgrade",3
2018,Satisfactory,5
2018,Ok,5
2018,A wonderful app.,5
2018,Blah,5
2018,Every day better way,4
2018,The app is awesome,5
2018,Gud,5
2018,fantastic app,5
2018,I needed all to know all my transaction but not up to date,5
2018,Satisfactory,3
2018,App is good,5
2018,Its slow but okay,2
2018,Good,5
2018,"Great stuff, made banking easy.",5
2018,"Great app, easy to use. The new update with quick transfer is great. Nice work first bank. Keep it up.",5
2018,Manageable,4
2018,"It's beautiful, i have never had any problems with it. I love it, it's easier for me for my business.",5
2018,This app is good and easy to use,5
2018,The app is okay,5
2018,I want it to be more secured like DE uba bank ap,5
2018,Splendid,4
2018,"New version 1.9.1.0 is cool with a good UI. I have advised other users to update their apps to enjoy the latest experience. I have some feedback that unlike me,they did not receive flash messages or notifcation as regards the new version. As a suggestion,upon launching the app and before signing in, there should a message indicating there us a new version for update. The message should remain there until user updates to the most recent version. This should be continuous as other versions are deployed subsequently.",5
2018,Cool,5
2018,Very nicely designed. Banking from phone at it's best.,5
2018,Too good,5
2018,Nice one,5
2018,"Mine keeps going off on it's own, had to delete and reinstall over and over. And that is so not cool",3
2018,It's okay,5
2018,What is that save beneficiary thing when i cant see any space to type in someone's account number😈😈,2
2018,How do I check bank statement of my account,3
2018,Nice app and makes doing my business easy nd fast,5
2018,Very good,5
2018,Excellent,5
2018,I need to activate this app on this device,5
2018,Banking convenience guaranteed,5
2018,Okay,5
2018,First bank app is the best,5
2018,Fast and easty,5
2018,Very okay,5
2018,I love this app it is very easy,5
2018,It's easy to use and had new improved icons. Well done,4
2018,please how do i log out nd use another account?,3
2018,I don't av an good result,1
2018,It okay,3
2018,If I want to transfer money to other banks it will not show me d list of banks I want to transfer to wat kind of app is dis,2
2018,Good app,4
2018,Very helpful..,5
2018,Can't request for accurate transaction log or request for statement of account,3
2018,Awesome,3
2018,I like this one nice,5
2018,Incredible,5
2018,Awesome,5
2018,Good,5
2018,Fantastic,5
2018,They debited me and the money did not go to the owner,2
2018,Cool and awesome 👍,5
2018,fantastic,5
2018,"Useless scammers. So unreliable, you try to make payment for airtime they will deduct the money without crediting the airtime into your account and app goes offline pretty easily. When you have serious thing to do app will be unable to make transfer. Very useless and unreliable. Oops!...",1
2018,Very fluid financial app,5
2018,Worst update ever. I was debitted for airtime but it never reflected on my sim account balance,1
2018,This is my bank on the go!,4
2018,"Since i update the application sometimes in August 2018 as requested, the message on my is the new application is installed. Open in play store. And all efforts to open is in vain because the website is not always available. Please tell the next step",5
2018,It is very good,4
2018,Good one I love it,5
2018,Fast and accurate,5
2018,Easy to use,5
2018,Receipt is usually not available at all transactions. Very bad.,2
2018,Its helpful,5
2018,So cool,5
2018,Excellent app,5
2018,It is a fanatic application,5
2018,The App is cool,4
2018,Great app. But how can I reguster an new account on the app? The previous user's account is stuck in the app and I need to login mine.,5
2018,good idea,5
2018,I like it,5
2018,"Nice app but screen rotation doesn't apply to it. Please that should be included in your next upgrade. Also, just as we can customize our atm cards, I feel we should be able to customize our mobile to look like what we want, i.e, personalized theme.... I know what you thinking right now but need to say it, you're welcome 😆",3
2018,Wow first bank have really made the revolution Easy and simple,5
2018,It's fair enough though..... I give a 3 star because of the difficulty in saving beneficiary account number It keeps asking security questions that lead to nothing 😬😬,3
2018,This app is no longer friendly with my phone as they stated up there. Firstbank you can do better than this.,1
2018,Love it,5
2018,Of all mobile apps FirstMobile hias been very friendly until I upgraded Fri 31st Aug 2018. Now d enter button   of mpin is located is too close to  digit 3. Since I have not been able to login. I use Itel 1508.,5
2018,"It takes time to upload, I have been trying it since morning.",4
2018,Nice app,4
2018,It's very useful,5
2018,"So far, it works, now add the option to log in with fingerprint",3
2018,Its nice,5
2018,It's disgusting always hang my money. The app make it difficult for me and my family.sometime it's even worse when you transfer to GTBank account,1
2018,This thing is not working. Has been asking me to update. Very poor,1
2018,Easy and convenient for me.,5
2018,Is the best ever,5
2018,OK,5
2018,U guys are wasting my time,5
2018,The app was just right until the latest update. Been unable to login since i installed the update,3
2018,I Love the App. But recently after updating my phone new user interface the app started misbehaving. I can't login anymore. It's asking me to connect my data while my data is on,5
2018,Great app. Very reliable. But I have a problem signing in since after the last update. Pls check,5
2018,Friendly,5
2018,It's the best to use,5
2018,I love you my first,5
2018,"I love internet world, things works faster",5
2018,This app is superb,5
2018,It's User-friendly,4
2018,I love ❤️ it,5
2018,"Just did a reset on my phone, how do I delete older devices on firstmobile",5
2018,This is my home Automatic Teller Machine.,5
2018,Splendid app,5
2018,Its simply the best,5
2018,So easy to use created for any data,5
2018,Bravo,5
2018,Good,5
2018,The option for internet payment has been removed. Inconvenient,2
2018,Simply amazing!,5
2018,Very fine n,5
2018,It is a good app,4
2018,Awesome,5
2018,"Easy to access, like it",5
2018,Very useful and helpful,5
2018,Nicest banking app,4
2018,This App have created a convient banking experience.,4
2018,"I love it,it does all I want",5
2018,Lovely app,5
2018,Kudos!,5
2018,"Very good app,no time wasting",5
2018,Great,5
2018,"This new update is wark....Why can't I see d ""existing user"" page????",5
2018,Great,5
2018,"At first I have been enjoying this app,but for some days now am unable to log in(device not found)please do something about it",5
2018,Simply excellent,5
2018,"I couldn't login to the app after I updated the app because I was unable to click enter button. The enter button is very close to 3 button so if I try to click on enter button after inputting my password, it's 3 button that would be clicked. Kindly resolve this issue. I think the resolution does not fit in on my TECNO L6 phone. Please resolve this issue. Thanks!",1
2018,The latest update is bad,1
2018,"The enter key is not working, place on 3 and can't access my main menus. So disgusting.",2
2018,It's the best In Nigeria,5
2018,"I am unable to login into this updated app, the enter key overlap no. 3. The former app is superb. Pls adjust because I need to transact on the app.",2
2018,Very good app. But please allow all Android versions to be able to download it.,4
2018,Nice app,5
2018,"Improved for the better, you HV different options even without logging in with ur mpin. Nice one, Firstbank",4
2018,Nice and easy to use,5
2018,Unable to use app since the update yesterday.  Don't understand a thing here because I still can't log in.,2
2018,The transaction receipt has no reference numbers. Not suitable for high risk business,3
2018,"The old version 1.8 is reliable, convenient, and safe to use.The version 1.9 does not allow me to transfer nor add new payee to the list of beneficiary.It allows to check balances only.I use Android phone.I m stuck for nearly 3 weeks now.Pls send me only version 1.8.Its better.",1
2018,It can't open on my phone,5
2018,Cool,5
2018,Extremely excellent and easy to use thank you for your upgrade,5
2018,Sometimes stable sometimes boring,3
2018,There should be better management of the banks because I don't know why a bank will open at 9am and close at 12pm,4
2018,It cool,5
2018,Very reliable,5
2018,All in all a great app,5
2018,The new version is not working at all how l wished l did not update mine,1
2018,"I could give 5star rate before this new update. Not now. The enter key cannot work as it overlaps the numb 3. I can access the quick actions but nothing else. I have used my app for so long, I have forgotten my online details. Now am locked out of online and can't use the app. Please hurry and set this right. I am waiting.",2
2018,Cause i can't login,2
2018,Nice app,5
2018,Nice update keep it up,5
2018,Very easy to use,4
2018,"This latest version app. is not good at all, old one is preferable. Do something about this",2
2018,The latest version does not work well,1
2018,Very easy to use,5
2018,I love this app keep it up,5
2018,Its a very convenient apps,5
2018,Nice,5
2018,"I've been trying to activate the app since yesterday since I changed my phone but it keeps giving me the error message ""cannot verify card details"". The upgrade is not like the older version 1.8. How can one get the old version please???",1
2018,Its good,5
2018,Great,5
2018,I can't open this app on my device ..i prefer the old app. Imagine after updating it I try to login the buttons are congested.. So annoying,1
2018,Please I have not been able to carry out any transaction since my phone updated to this new version over 24hrs. Unable to use pin.,1
2018,LOGIN ISSUES SINCE 3DAYS NOW. OVERLAPPING WITH 3 ON MY MOBILE PHONE. PLEASE RESOLVE ASAP! OR REVERT TO OLD VERSION,3
2018,Nice and good,5
2018,This new update doesn't allow me to login,1
2018,Okay,4
2018,"Nice, but could be better",4
2018,Very accessible,5
2018,Fingerprint lock and authentication does not work in spite of being on a supported Android version 7.1,3
2018,Good,5
2018,This current on is the most useless the last one is better,1
2018,Banking just made a lot easier,4
2018,I think the old version is better then this. Before you update make sure it works on every phone screen resolution.you need fix it up immediately before all first bank customers change to another Bank,2
2018,The latest update doesn't display responsively with my phone screen. Login data field is being overlapped by input key tabs. Kindly resolve this issue asap as I couldn't carry out transaction since yesterday afternoon after updating. Screen size is 50mm by 75mm.,2
2018,The app is really helpful,4
2018,Nice,5
2018,Fatanstic!,5
2018,"The old app is okay than this, I wish I could go back to the former one, the same thing happened to skymobile app, the moment the upgrade to a newer version they had problems",1
2018,I have not been able to update this first mobile since it has been upgraded from1.5.0.0 how do I go abt it It's jux saying its not compatible with my phone,2
2018,It's wonderful,5
2018,I like the App,5
2018,"I have issues registering with my card details. I get a 'cannot verify card- system malfunction"" please help fix this",1
2018,"The latter is better, finding it difficult to transfer on this.",1
2018,Nice,5
2018,The new update (1.9) is so useless. Please revert to 1.8. How do I downgrade to the 1.8?,1
2018,Very. Interesting,5
2018,Easy and straight to the point.,5
2018,Is easy to use,5
2018,Banking made easy,5
2018,"I love this, it really makes banking easier, its nice.",5
2018,The application is wonderful,5
2018,Dope,5
2018,Wonderful banking application,5
2018,Very good app but can't get it updated,5
2018,I love this app,5
2018,Magnificent,5
2018,This app has saved me lots of time and stress. I knew the hell I went tru the few days I couldn't download the app on my new android,5
2018,"I love this app so much, that I am already in love with it... I talk about it jealously amongst my friends that they all envy me, & all could not wait to set up an account with First Bank... Cos it's just so easy to access, it's design is dope {Wow!!!}... No extra charges... Cos of it's simplicity, I use it for everything, once money is coming my way, I forward my First Bank details, cos I'm just so in love with it... Merçi First Bank, Dieu te benisse...",5
2018,Don't know why it can't come up well,2
2018,Very good 👍,5
2018,"My device has been registered but didn't see the OTP sent, maybe it doesn't work on tab",2
2018,"Its good, infact amazing...",4
2018,Very good application,5
2018,Very nice and easy to use.. I so much like it...,5
2018,It nice,5
2018,Very ok,3
2018,"Please anytime I format my phone, I can't use the firstmobile app, whenever I try to login, it tells me I have exceeded device login limit, anytime I reset my Android, it seems it as a new device, pls correct this issue.",3
2018,Firstbank is the best,5
2018,Great!,5
2018,Good app,4
2018,"I like the app, hassle free..",4
2018,Nice but need connection with phone contact.,4
2018,Great!,5
2018,"It very important, effective and easy to operate",5
2018,Good,5
2018,Good work,5
2018,Very cool,5
2018,Love it,5
2018,Super,5
2018,Very easy to operate and faster. I like it.,4
2018,This app is just terrible.,1
2018,The mobile app features is ok.,5
2018,Great improvement from the last time I reviewed the app. I think an addition of buying data straight from your bank account will be nice (instead of buying credit then subscribing ). Some smaller banks do it so I dont think it's bad if YOU do it too.....Everyone needs DATA,3
2018,It's awesome and good I love it,5
2018,Very nice app,5
2018,Really good,5
2018,I want to restore the apps on my phone ok thanks,5
2018,It really help me alot,5
2018,Its a very nice app,4
2018,Cool,5
2018,Best bank app,5
2018,An ease avenue.....,4
2018,Very nice,5
2018,Well I think it's nice,3
2018,Excellent,5
2018,"Very Good and less ambiguous unlike other banks, but I think a two step 
authentication should be initiated when viewing or checking balance and 
initiating payment",5
2018,It is fair,5
2018,I'm happy,5
2018,I can't download,2
2018,Firstmobile is the Best,5
2018,"Its easy and flexible,just perfect",5
2018,This App helps alot,5
2018,I think this is the Best of all the mobile banking apps around. Cheers...!,5
2018,Network problem,5
2018,It's cool banking with first bank,5
2018,EXCELLENT,5
2018,Well at least it reduces the stress of having to go to the bank every time,5
2018,It's ok,4
2018,Very nice and helpful app. Recommend to all customers,5
2018,"The worst app ever! Have been trying to use this app for years. I kept on 
installing and uninstalling for years now! Always stopped at otp sent to my 
phone which I never receive to complete the app. Went to different branches 
severally to complain, sent Series of mails too without any solutions. It's 
a no no for me!!!",1
2018,Woooooow,5
2018,I love it,5
2018,"Very nice App, thank you for latest version.",5
2018,Fantastic App,5
2018,Cool,5
2018,"Nice app, there's still room for improvement.",4
2018,"Great app from a great institution. I will like if nickname can be added to 
saved beneficiaries, and can also be searched with it",5
2018,Make life easier as I do my transfers on my own,5
2018,"Am new here and I put it everything but keep talk to me card pin is wrong 
which card pin will I put?",1
2018,Ok,5
2018,Good,5
2018,Cool app guys...really cool to use,4
2018,"This new update is not good... The old one was better... Ist off, it's 
slow&sumtyms dosent even show ur account details... Please do something",2
2018,"How can you have an app as important as this and condemn one a phone to 
only operate one account? That's ridiculous! people change phones literally 
every week, now new users cannot operate their own accounts on the phone 
because it has already been used before. Fix this ishh",1
2018,Foolish app,1
2018,I wanted to be a buness man,5
2018,"Please provide an authentication option. The Biometric fingerprint should 
not appear upon opening the app. For security reasons. Create a place we 
can either turn it on or off. Thank you",3
2018,It saves time and makes banking stress less.. Thanks FBN.,4
2018,This app is just so easy and convenient to use...I love it,5
2018,"A direct print out to mobile printer just like topup Africa application 
thanks in anticipation",3
2018,Good,4
2018,It's cool but there should be lot more features,5
2018,"Wonderful 😬!!!The fingerprint security update is just wonderful. Its such 
a big improvement. And the app works just perfectly without lags or delay.",5
2018,Really cool now am able to transfer money any where any time,5
2018,The app is awesome just need a littile upgrade,3
2018,It's great so far. Haven't experienced any problems yet,3
2018,Good,5
2018,"First bank your app is just too slow to login.... And always giving error 
during transfers because it's just too slow....",2
2018,Good service here,5
2018,"It is not bad, though at times it can be very slow",5
2018,satisfaction,4
2018,"Just cool... Though I mostly load airtime with it and just transfer funds 
makes life less stressful",5
2018,"It's fine and good, but it consumes more data, it's too slowing during 
transactions, also, it doesn't show account statement or other days back, 
it's stores only 19 transactions and the rest will disappear, it's making 
me going 😡 mad... Do something and upgrade this version",3
2018,Very Good App For Transfers,5
2018,It make baking easier and enyable,5
2018,"This app is useless, I couldn't even register because the otp wasn't sent.",1
2018,This updated version is very slow and sluggish. Takes forever to load.,4
2018,"Very slow, how can I make it faster",3
2018,"This version is frustrating,loading till tomorrow",1
2018,"No contact address in the app for complaints. My account was debited 
without paying via airtime recharge. Rectify issue asap. The app is slow 
aswell",3
2018,This app lags when needed,1
2018,It's the best!,5
2018,It's good,5
2018,"This app is very wonderful,but I think it should include Western Union 
transfer.",5
2018,"This app sucks!! Extremely slow, most times it takes forever to log in, 
even to send out funds are more like issues you have to pray about before 
logging on (that if it actually logs in) I even have to switch to *894# 
banking system, who could imagine that could be ever better than online 
banking. 😒",1
2018,App takes long to load,2
2018,It's nice,5
2018,"I can use this app to transfer money, check my account balance statement 
and carry out other value added banking services.",5
2018,It's OK for me. I recommend it for the public,5
2018,Great!,5
2018,Better,5
2018,"FirstMobile app is so helpful,one hand my transfer is done no stress at all",5
2018,It easy to access,5
2018,"I really love the smooth interface. It's a nice improvement and was worth 
the wait. Improvements in the security question and lifestyle sections will 
be much appreciated; keeps saying my answers are wrong when I try to add 
beneficiary and movies and cinemas no longer load, keep getting error 
message. A wonderful app otherwise, love the fingerprint bit too 👌.",5
2018,Good,5
2018,Lack of networks services sometimes & make transactions difficult.,4
2018,"Since the update the app is not functioning properly anymore. Fix it. I 
can't even login is taking forever. Y'all need to get this fix ASAP",1
2018,Nice to make used,5
2018,"just ok for a start, hopefully there would be future improvements",3
2018,"Great app, although only a limited number of previous transactions can be 
displayed. I feel that needs to be fixed",4
2018,Very nice to me personal,5
2018,Beautiful,5
2018,"The app refused to send OTP to me so that I can start using it, it was on 
my phone before I flashed my phone but now I can't install it again",1
2018,It makes things and life easy and convenient.,5
2018,Good,5
2018,Sometimes very slow to log in your account,5
2018,It's cool to use first mobile,4
2018,It is awesome,5
2018,Fantastic app,5
2018,I love it,5
2018,I love this app very much.,5
2018,Cant activate new device and non of your customer service can help,1
2018,Improve on not be available when you are needed most thank you,4
2018,"It's cool but frustrating when you needed it the most... the features are 
not bad except for the fact that it's acting almost everytime and it keep 
loading and that's the main reason am here to drop my reveiw.. please try 
to work on it and bring out a durable version that will not act up like 
always ..finger print is not working, i have use diamond app before and i 
didn't experience what i am experiencing in this app.. its hard to lggin",3
2018,It's just ok.,3
2018,I could not download the app,1
2018,great,5
2018,Good,5
2018,Excellent.,5
2018,Excellent,5
2018,It very wonderful application,5
2018,Its ok,4
2018,The app is not working! I couldn't register! Totally waste of data and time,1
2018,"I want first Nigeria on my apps to be able to transact my business,",5
2018,Awesome application.....Banking made easy.,5
2018,Great!,5
2018,Im,4
2018,Nice. I love it,5
2018,The app is good,4
2018,Good,5
2018,How do I reactivate and restore this app on my phone,3
2018,Awwwwwwsome,5
2018,The app is good,3
2018,"I can't activate my device, always saying device not found, I use Gionee 
M6,please help.",5
2018,I cannot seem to be able to open this app.,1
2018,It takes a while to log in most times and it's so annoying atimes,1
2018,"Safer and more reliable than the *894*xxxxxx"" option",4
2018,I love it,5
2018,"Nice app, and easy to use",5
2018,Gud,5
2018,Upgrades facilities for all businesses financials transactions.,3
2018,Cool to use,4
2018,"The App is tight mehn... It's solid and good for the go. Welldone 
FirstBank. Keep it up ohh!",4
2018,Terrible,1
2018,"Fast and easy to use app anytime...No issues no bug...fastest transfers and 
mobile recharge and transfers.",5
2018,Please why is this app not compatible with my device.,3
2018,Ok,3
2018,"The developer of this app is not doing anything, he just sat there relaxed 
thinking he has done the job. Am not even sure he is reading all these 
review. Just because i flash or do factory reset on my phone always this 
stupid app is telling me i have reached the maximum device limit of 10. I 
have emailed this problem to this people since last year and up till now 
nothing has been done about it and you sit there and call yourself a 
developer. You better fix this problem.",3
2018,Very fast app.,5
2018,"Very helpful, it's helpful, easy to use, handy and constantly it has a very 
useful features.",5
2018,Best,5
2018,Nice one firstbank,5
2018,"Am so sad as I got a new device and can't seem to use the installed app. 
What is goin on",1
2018,I love it,5
2018,Needs more clear info on update,2
2018,Good,5
2018,This app is very good to used n control I love it,5
2018,It is a good one form first bank,5
2018,Very good,5
2018,Just excellent,5
2018,This first mobile app is helpful. Thank you,5
2018,Good,1
2018,It transactions easy and stress free for me.,5
2018,Yes i can,5
2018,I love it,5
2018,Nice one,5
2018,Better,5
2018,Superb,5
2018,"I like everything about the app but the only craziest I found out about the 
app is that each time I buy airtime they debit me but sometimes I do end up 
not getting the airtime...they've done it like 4 to 5 times now and they 
can never refund that money and it's crazy...I know how much I've lost 
already 😠😠😠😠 Fix that problem and you'll get 5 stars from me cos I 
think this app is great!",2
2018,It is fast to make transaction,5
2018,Excellent,5
2018,Good for me,5
2018,"I love the app, and have been using it, but recently its been misbehaving, 
I can't log in, I deleted and installed again, I can't even log in, please 
what can I do?",4
2018,This version is worse! Doesn't load,1
2018,"I have never had any problem with this app. Is a great app, easy to use 😀",5
2018,"this is the best and easiest way to make transactions with out stress. Most 
importantly, it gives statement of account immediately",5
2018,"The application is great, good and very easy to use.",5
2018,Simple and straightforward to use,5
2018,A good mobile banking application,5
2018,At least it's better than the rest banking apps I have,3
2018,The best mobile banking app so far,5
2018,"First mobile is good and it help alot.....and i have a question to ask 
..Please can i continue using my first mobile apps after my time being 
expired?",5
2018,Excellent,5
2018,"All my account is updated on the app and moreso it is just a normal app not 
superb compared to others banks I use",3
2018,Easy to to use app,5
2018,I tried paying bill ( phed) but dere was no prepaid for port Harcourt,3
2018,"This app is just as bad as your online chat link. One can do absolutely 
nothing with it! I was using it on my previous phone and it was a perfect 
app! Using this your updated version on my new phone is an absolute 
nightmare. And the funny thing is, nothing will be done about it! I am not 
impressed at all",1
2018,This is the worst banking app ever,1
2018,"This app works perfectly, I love it. Try and download it if you have 
account with first bank",5
2018,Great app,5
2018,Great,5
2018,"Whenever I want to makes transfer I always find it difficult to type in 
number or letter in their require positions. Please improve in your next 
upgrade. Thanks.",2
2018,Bravo,5
2018,"First of, this app is really great if you mind standing on unnecessarily 
long queues at the bank. Second, this would probably come out as a biased 
judgement but I tried recharging last night and it was debited three good 
times without any actual credit to the phone. What's going on?",4
2018,Great app,5
2018,Well done,5
2018,This app is simply awesome. Sweet banking,5
2018,Nice app,5
2018,Its great just that sometimes it fails,5
2018,Great,5
2018,This is a powerful technology to make transactions easy,5
2018,"I want to download the application from Google play Store but not 
responding, it is just writing pending, pending what? Please allow me to 
download o, if the fault is from you",2
2018,Help save data w hen I try to download please nonsense,5
2018,"I found it difficult to transfer money to another Bank. That is not First 
Bank why,??",3
2018,This app is very easy and helpful I love it,5
2018,good dev,3
2018,Improve the service condition,5
2018,User friendly,4
2018,Its freaking awesome f oh r internationally,5
2018,Awesome,4
2018,FirstMobile is the easiest apps that is use to control your money,5
2018,The best bank I have ever used,5
2018,There is need for improvement,4
2018,Its nice App,5
2018,One of the best Mobile App I've ever used,5
2018,"Does not connect with mobile data on my device (gionee p5w. Only wireless 
network which I don't always have access to.",3
2018,Very Superb Banking App.,5
2018,Awesome,5
2018,Nice job,5
2018,Its ok,4
2018,"The card-managment feature that disables/enables use of card either online 
or atm or pos doesnt work anymore. I habe uninstalled and reinstalled, same 
thing happens. Why put a feature that doesnt work?",2
2018,App is so lovely,5
2018,"Great app, easy to use",5
2018,This is the best mobile financial app ever.,5
2018,Nice,5
2018,Great app very useful to me.,5
2018,"The app is good it makes things easier,faster and convenient but I'll like 
you to pls make an update to some features thank you.",4
2018,For now i am okay with the services,5
2018,I like it..its cool and handy,5
2018,I love love it...Makes everything resort and faster,5
2018,Secure and safe...,5
2018,"The application was great when i started using it, but for about a month 
now it fails me most times. Even if it works I cannot print or sure the 
receipt as done previously",3
2018,Nice app but at times I have problems logging,5
2018,Great,5
2018,Nice,4
2018,"This app is very unique and fast except there is general network problem, I 
have been enjoying it",4
2018,Efficient,5
2018,Good,4
2018,Very nice,5
2018,Good,5
2018,Nice app,5
2018,"It's been a horrible experience. Just when you need the app the most, it 
messes you up!",1
2018,Nice app,5
2018,It nice app love it,4
2018,"The older version was user friendly. Since I migrated to the current 
version, I have not succeeded in login to the App. Very frustrating. Please 
do something about it because your competitors are doing far better.",2
2018,Superb,5
2018,"It's a nice app but atimes it just keeps loging forever even with 4g 
network it delays some of my transactions even makes me transfers money 
twice to 1 person Samsung galaxy s7 edge pls fix",2
2018,Best app,5
2018,"I have not been able to log in on the app with a new device, very 
frustrating!!!",1
2018,I love it,5
2018,It's nice but sometimes it messes up,3
2018,Its okay,4
2018,Love it,5
2018,"Great app. Made banking easier and convenient for me and my family. I can 
confirm and stop checks, request debit cards and pay bills from my home. I 
rarely have need to be in the Bank. Great job FBN.",5
2018,It's goooooooooooooooooooood,5
2018,Really love it,5
2018,"You guys should get a new update already... what's all this! I can not 
transfer anymore after the last update, I can not see my account 
immediately I reach the choose account page, please can I get the previous 
update???",1
2018,They need to get it right,1
2018,Nice one,5
2018,Great App really. I use it frequently,5
2018,"It is all nonsense. The version is poor. Whenever I am trying to make 
transfer, the bank option to select bank becomes blank and I need to select 
anything and keep doing that till I assume I have seen the bank. Do I now 
need a laptop to operate your mobile application? Your internet application 
will not work until I visit your bank poor. No self signing up. I have uses 
this nonsense app on three different phones all the same.",1
2018,Very good,5
2018,Banking transaction only allowed.,5
2018,Good,5
2018,User friendly and convenient,5
2018,I like it,5
2018,Fantastic,5
2018,"For a long time now I no longer have to go to bank to get my transactions 
done or issues resolved. I can do these on my phone.",5
2018,I love the the app,5
2018,It's perfect well insulated,5
2018,You to work on receipt printing because is delaying,5
2018,U guys are the best,5
2018,Amazing. Especially the fingerprint unlock,5
2018,Ok,4
2018,"This app is fine and cool, but I cant activate it on my new phone. That's 
quite bad. Help fix that, I'm gonna be stranded . The older version wasn't 
like this. I'm fine with it except the activation on a new gadget. Thanks",4
2018,"To improve on the app. It is not allowing me to transfer money. Each time I 
try to transfer money it will give me options to allow the transaction.",2
2018,A useful and usy to use,5
2018,I think you people should improve more on it,5
2018,When it comes to fast transaction this app is the best,4
2018,easy to use,4
2018,I'm OK,5
2018,Amazing,5
2018,Is very good because it a fast method.,5
2018,Good,5
2018,I thing is true.,5
2018,Good,5
2018,Very good app for business,5
2018,Ol,5
2018,"To me personally the app is ok but been difficult to update to latest 
version. Keep up the good work",5
2018,Easy Access,4
2018,Good,5
2018,Good so far,5
2018,Superb,5
2018,Nice one,5
2018,Need more improvement,5
2018,It's saying I have reached 10 maximum limit,3
2018,Awesome app,5
2018,Very great,4
2018,"OMG !!!what am I gonna do now,I lost my phone on a taxi on my way to the 
airport ,getting a new phone on arrivals and downloading this app has been 
a mess for my business ,I try registering my new phone again only for this 
app to tell me that I have used 10 devices already which is simply bad for 
my business I won't hesitate to close down my first bank account once I'm 
back to the country honestly why adding number of devices that the app 
should accommodate when they know that phones gets lost and spoils fix this 
plz!!",2
2018,Good,5
2018,"A very nice app, handy and mobile friendly. Best used when you have an android phone with version 5.5  and above. The only constrain is that i cant actually pay for cinema tickets. Genesis for Warri Mall isn't listed",5
2018,"Older version is better, dis newer version, I find it difficult to print 
receipt and problem logging in unlike bfor",3
2018,App disappears from my phone on its own,1
2018,I think is perfect,5
2018,"The software dev team of this app are a bit dumb, what do you mean I've 
logged in on more than 10 devices, is it you guys that bought me the 10 
devices, this shouldn't be an issue and is not hard to implement, if 
someone wants to login on another device maximum should be two, if you want 
to login on another device, you should be automatically logged out of one 
of the two devices, otp should just be sent to your number to confirm it's 
the customer who initiated the new login, abeg abeg make una try dey read 
reviews and make changes, first things first you guys don't reply emails, 
someone will call and be put on hold with his own airtime o, and i will now 
write letter to the bank and wait for 3months still no change",2
2018,"It's a very reliable, effective and useful application",5
2018,Moderately ok,5
2018,I love it easy going app,5
2018,The app is very cool...,5
2018,This app is OK,5
2018,The latest update force closes!!!!! On my infinix hot 5,3
2018,"Swift and effective, just how I like my business applications.",5
2018,Handy and expedient,5
2018,"It's nice but the statement of account is too limited..... It's just 10 
days... It should be for like a month or 2",4
2018,Fantastic,5
2018,Great app!!!!,5
2018,Its cool,5
2018,Great,3
2018,Great,5
2018,Really like it,5
2018,It's awesome. Very easy to navigate and works perfectly well,4
2018,muduru,5
2018,Perfect,5
2018,"Why is it soo hard to download. It keeps saying pending. I thought it was 
the network but then tried other mobile bank apps and it was ok. But for 
days now its pending. I was using it initially and it was fine until it 
refused to perform any transaction then I uninstalled now I can't reinstal",3
2018,Wonderful app,5
2018,"I have not been able to log in since yesterday. Please try and look into 
this and fix asap. Thanks.",1
2018,Taping on what you want takes time to respond,4
2018,"Have been trying to download this app for some days now but it isn't 
working out. My saviour is just my Diamondbank app which doesn't hesitate 
to connect, download and transert business easily. FBN should do something 
about this else they lose customers on mobile banking. Naturally, i like 
the bank but am being frustrated by their mobile app stuff.",1
2018,Lovely,5
2018,"I've NEVER enjoyed this app. Whenever I want to make transfers, it tells me 
to use the OTP which they'll send to my phone instead of my PIN. I put the 
numbers but it has never gone through for once. Secondly it doesn't ever 
give me my full account statement, even when I set the dates. I keep 
updating the app but it keeps getting worse everyday. A very lame app.",1
2018,Smooth. Y'all can improve security a little more tho,5
2018,My dereem,5
2018,Ahmed,5
2018,"This app was fine until I updated it.... It grew from 100% to 0%.... 
Mtcheeeeeww",1
2018,Very useful app,5
2018,"This is the worst bank ever, I long left banking with first bank, I just 
got back on the app only to discover my balance was less over #500 I paid 
in some money and just few hours ago I logged on only to discover I've been 
charged with 8months of alert charges, if money left the account earlier 
what was it for and if there have been no acct activities what are the 
alert charges for.. Mad people bank..",1
2018,Most frustrating... Transactions never verify!,1
2018,It's perfect to me,5
2018,"The only thing missing on the app, it does not enable customer to reset a 
forgotten mpin. When they forgot their security question. Something should 
be done about it.",5
2018,"Can you add western union or money gram payments in this app? It's hectic 
going to face the unending queue for this at the bank.",5
2018,Great app.,5
2018,This is the best one,3
2018,"The users will be more excited if there's a possibility to create a new 
account through the app",5
2018,Ok,5
2018,OK,5
2018,Awesome app,5
2018,"I was very excited with the previous version. But this version is terrible, 
so slow, sluggish...fingerprint does not work well...app is not usable 
period. I am very disappointed first bank would pass this application for 
use. Please restore the previous version if you care about customers 
service. No one should download this version...",1
2018,Nice,5
2018,"Although it is convenient, but difficult to update",5
2018,Best mobile app ever,5
2018,It's okay and safe for easy access,5
2018,Excellent app from First Bank with current banking features. Keep it up,5
2018,"I love this app, it helps me a lot with transaction..",5
2018,"Everything works well, yeah. Some great improvements since the last time I 
uninstalled in annoyance. However, one more thing. It doesn't display my 
account statement beyond a particular point even if I set the period I want 
the statement to cover. Please look into this. Otherwise, everything works 
well for now.",3
2018,Awesome,5
2018,Cool,5
2018,Wonderful app. It gives me everything. Best of all. Thank you FBN,5
2018,Perfect application for easy transactions,5
2018,Very good,5
2018,This apps is good and reliable......,5
2018,Awesome. Pls add feed back link,4
2018,makes banking more convenience. But network appears to be a major challenge.,3
2018,Improve and be attentive to customer needs,5
2018,Do to your good services and hard work of your staff's.,5
2018,Excellent,5
2018,I love this application. It's easy to operate and useful always.,5
2018,Nice app,5
2018,Very good app I love it,5
2018,Easy to transact and monitor your credit.,5
2018,Its user friendly.,5
2018,Good app.,5
2018,"It's okay ,pls continue your good work.",5
2018,Perfect,5
2018,It good everyday and every moment,5
2018,Nothing,5
2018,Good,5
2018,Fantastic,5
2018,Good,5
2018,"Great app until I updated to the new version. The app keeps crashing on my 
Infinix Smart phone.",4
2018,Nice,5
2018,I can't enter with my code,5
2018,This App gives me easy access to my account nd it's simple to use,5
2018,"First bank just made it easier for me When I made mention of it ..friends 
were like""send it for me""",5
2018,true application,5
2018,Adetona Ojekunle olwuatosin,5
2018,If I login it will ask me to confirm my pattern password and is not working,1
2018,Good mobile app,5
2018,Nice,5
2018,"After the update, I stopped being able to save my receipts...they just load 
forever",3
2018,"It really helpful and good to use but need to improve it to enable the 
function of switching account to other first bank account for multiple 
transaction. I hope this will be best if it fix.",3
2018,Very good & ok,5
2018,Excellent,5
2018,Its working fast and easy. I enjoying using this app,5
2018,BEST,5
2018,"Fatastic one but it sellect android versions because i cannot use it on 
samsung galaxy note 11 with 4.1 version and samsung didnot release higher 
version for this model",5
2018,"Bad app,got debited without completing payment transaction when using the 
QR BARCODE PAYMENT",1
2018,Excellent,5
2018,The app suddenly stopped working,3
2018,Super cool,5
2018,Satisfactory,5
2018,Good for transactions.,4
2018,"Useless, been unable to use it",1
2018,"The app keep crashing everytime I regret using my data to download this 
updates",2
2018,Good and fine,5
2018,"Wow, for a banking app this app is doing to well, first of, you don't 
really need to go through stress to register and now the fingerprint unlock 
instead of the code. Big ups guys!!",5
2018,Makes my work easy best app ever,5
2018,Satisfaction,5
2018,Its interface friendly and very very very convenient to use.,5
2018,Ts very good to use,5
2018,Just awesome app in its time,5
2018,Awesome,5
2018,Think is a good idea,5
2018,I can't use it on this phone.it is saying device not found,3
2018,Nice one you have here,5
2018,Very swift in term of protection,5
2018,This update keeps on crashing on opening. Please fix it as soon as possible,1
2018,"Best bank app, my bank in my phone",5
2018,Nice,5
2018,"I can now Bank from the comfort of my home, No more long queue",5
2018,"Changed phones and app stopped working! Been to the bank and called 
customer support severally. No one seems to know what is wrong with the 
app...",1
2018,Firstmobile not installing on my phone,1
2018,Good,5
2018,Very reliable and easy to operate,4
2018,It's fantastic and is recommended for family and friends,5
2018,The app is cool,5
2018,I think its great,5
2018,You people should had more option like CHANGE OF PHONE NUMBER,1
2018,I really love this app,5
2018,"So far so good, this app tend to send money twice",3
2018,Helpful,5
2018,Ok,3
2018,Love it,5
2018,Love it. Makes life easier for me,5
2018,Best transaction app so far,5
2018,I just love this app,5
2018,It is quick and available as a constant companion .,5
2018,"This app just gets worse with every update. Since i updated this stupid app 
i have not been able to log in. Guess its time for me to change bank 
altogether.",1
2018,The App is better but we consumers need it to be at the best quality.,3
2018,Thank u first bank but please work on your networks,5
2018,"Amazing app. Thanks for the login delay fix for the latest version. Best 
banking app ever used....",5
2018,"I wanted to subscribe, so i recharged 1400, i got a debit alert but no 
credit on my phone. I waited for 20mins then recharged again cos i really 
needed to be online. I was debited again but didnt get but my credit was 
stiill zero. I thought it was an error so i recharged from my UBA . I woke 
up this morning to see 2800 as my account balance. what do i want to do 
with 2800? I cant even cancel . I wish I can give the app a zero, .so angry",1
2018,"Your app sucks big time. When you need to make a transaction urgently that 
is when it messes up. Thanks to my Gtb app that came to my rescue.",1
2018,"It was great and top notch till 2 weeks ago where it loads for hours 
unending. Please fix it",1
2018,"I love this app, it's quick and reliable",5
2018,I love this app..... My bank and I,5
2018,"Excellent service ,excellent customer care.",5
2018,App worked well until i updated it.. Now I'm stuck at login,2
2018,"Having previously used the app on an old Samsung which worked fine. Trying 
to download and use it on a new device is impossible even though I have 
already uninstalled the app on all my previous devices. *Each new download 
on my new phone does not even give me the opening screen option to either 
register as a new user or to activate the new mobile device the customer is 
using so you can start mobile banking with your current details. Very 
frustrating. And to make matters worse nobody at First Bank responds to 
email complaints.",1
2018,Super,5
2018,Very good and user friendly,5
2018,Awesome,5
2018,"I have been trying to login since I updated and it's not been possible. Do 
something",2
2018,"This app is frustrating loading without displaying anything it need to be 
reviewed.",1
2018,"So, i updated my Access and firstbank app this morning, I have used my 
Access mobile to make some transactions while I can't login to Firstbank 
app, since morning it's been logging in.... what exactly is the problem 
Firstbank!! , not like I do enjoy this app before now, but it just got 
worse. is CUSTOMER'S SATISFACTION not in you people's dictionary.... have 
been using fingerprint password for my access bank app since February, now 
Firstbank upgraded to that tech and it has refused to work..... am really 
tired of dis, will take a decision very soon",1
2018,I'm trying it but is not working fine.,4
2018,"This app is proving to be unreliable. When its working you will enjoy it 
but when you need it most, it proves unreliable because it doesn't respond 
most times",3
2018,Great App,5
2018,I have being enjoying the app only that it at times show connection errors.,4
2018,Nice,4
2018,Perfect,5
2018,Doesn't log in,2
2018,This app is excellent especially the generated receipts.,5
2018,"It's user friendly, I love it.",5
2018,"That Expression Card Request 💳 Feature Got Me.❤️❤️❤️❤️ Best Bank 🏦 App 
Ever. 5🌟 🏦 🚀 🚀",5
2018,It's a very good app,4
2018,Awesome!,5
2018,Not too happy,2
2018,Superb and sleek. One of the best mobile payment apps,5
2018,"Got shi**y after this new update, app isn't working. I regret updating.",1
2018,"I couldn't log in at a time I needed to to an urgent transaction. Very 
annoying",1
2018,"It's taking too much time to process transactions. Provide a new update 
asap!",2
2018,It is a welcome news to Use This app,5
2018,"I don't like the Fingerprint Scanner that was added. I could be cajoled 
into opening it at gunpoint🔫 or someone could use my hand while I'm 
sleeping to open the app. Pls I'll advise that it should be removed for 
security purposes.",2
2018,"Great interface and functions. But it always takes forever to load pages 
for any transaction, even with the best of internet connections",2
2018,It's not opening. Very annoying,1
2018,Nice,5
2018,It is a good app for my family and friends who have been using it,5
2018,"The loan aspects is not working, kindly work on it because is showing 
request error anytime I tried to applied for the loan it will be showing 
request error",3
2018,Awesome!,5
2018,It's the best mobile banking app I have ever used,5
2018,Fantastic,5
2018,Well done!,5
2018,Absolutely awesome services.,5
2018,"I can't use it to pay bills, like bet9ja, bedc, CTL trend TV and more. Why?",5
2018,Lovely App,5
2018,This is just the best. Everything at a go.,5
2018,Excellent,5
2018,Excellent app from an excellent bank,5
2018,This is innovative and stress less banking.,5
2018,Please I cannot delete account and add another account. Help please,2
2018,"This app was developed using a web frame work and there's a bug, when 
another keyboard that isnt the native keyboard is used it doesn't work it 
input a wrong value so users like me thinks the app doesn't work iv been 
trying to activate my account since by imputing my card number if I type 5 
in The form it show 4 and acatully pass in 4 instead of 5 and after am done 
it say couldn't verify your card please trying fixing this error or tell 
your developer to use the native keyboard sdk",2
2018,Is very fans tactic,5
2018,This app is access Free and is also stress Free,4
2018,It's beautiful and fast. Nice one FirstMobile.,5
2018,"It the best app and it make my banking easy for me. Just d the best in 
online banking",5
2018,Superb app,5
2018,This is my most useful mobile banking app! Very reliable and fast!,5
2018,very fantastic app,5
2018,I like it,5
2018,"I love the fact that new features are being added on timely basis .. can't 
wait to try the finger print feature",5
2018,Very very user friendly to say the least,4
2018,Is very good and easy in transacting business online,5
2018,Its a renovation in banking,5
2018,GREAT app,4
2018,"Good app, it make everything so easy, than go queue for bank, it saves a 
lot of stress",5
2018,It's the best,5
2018,Valuable app,4
2018,Love it,5
2018,A nice app indeed,5
2018,Very efficient. Easy transfer. Please keep it up.,5
2018,Great,5
2018,"I love the user experience of this app, more importantly, i'm happy i can finally login with my fingerprint instead of using password each and every time    .Kudos",5
2018,This is a good development... First mobile app rocks,5
2018,Great app best of its kind,5
2018,It's a bank in your pocket,5
2018,It is cool,5
2018,Great,5
2018,"A great app, it functions anywhere and very well. It's very easy to use.",5
2018,Good,3
2018,Perfect,5
2018,"I praise God for this app. When it works well, it is a real life saver.",5
2018,Best,5
2018,Its helpful,5
2018,SIMPLY GREAT,5
2018,Great app,5
2018,It is great,5
2018,Good service you got,5
2018,Fantastic App. Best so far,5
2018,Good,5
2018,I love it,5
2018,Ok,4
2018,I love it,5
2018,"It's okay, has almost everything I'm looking for",4
2018,Very good and interesting,5
2018,But locally it's great,5
2018,It works well for the purpose.,5
2018,"Especially beneficial since first bank branches are always crowded and 
majority of the staff lack communication skill, there is poor customer and 
banker rapport they treat customers as if customers are begging for money 
meanwhile it is the customers money so this is a great way to avoid their 
ugly staff (p.s I have used most of their major branches in port Harcourt 
so this is what I have experienced personally also the customers said so on 
a survey I carried out across almost all Branches in phc.",4
2018,Impressed,5
2018,😍😍😍😍,5
2018,It's a good app,4
2018,Very Ok,5
2018,Good to go app,3
2018,"Working thus far.!  However, making card numbers the only way to register & access this app is certainly unnecessary. Not everyone needs a debit or credit card. Resolve that and get better rating.  Other bank apps do not require card numbers to activate & use them.",3
2018,About my password,5
2018,Keep it up,5
2018,"Can't add another of your First Bank cards to the app. Very trashy and 
useless app.",2
2018,Good with first app,4
2018,This app fails to open sometimes so you will reinstall again,1
2018,"Great. But recently it has refused to log me in. Keeps reporting network 
error even when connectivity is strong, and am using the latest version of 
the app. What can I do?",5
2018,"Can't even log into the mobile application, always say check connection, when the data is working fine with other site. Very disturbing app, need urgent update for Nigerians",1
2018,Somtimes I find difficulty logging in.keep saying network error.and it freaks me out.please fix this problem,5
2018,Good,5
2018,Urgent upgrade is needed to make the app attractive to customers. This version does not conform with model TECHNOLOGY. It look so ugly to imagine a banking institution could have.,1
2018,It makes banking easy,5
2018,This app won't connect to the internet,1
2018,Nice,5
2018,Good,5
2018,Good,5
2018,"The App has been very useful but right now I just can't transfer money using it cos when  'Please choose the account' pops up, no account is visible to be chosen. I guess this is peculiar to me.  Apart from the above, I think the App has been very helpful and efficient.",4
2018,It is a good app,4
2018,It's a nice app,5
2018,Nice,5
2018,It is 👍,1
2018,It make everything easy. I dont need to go to the bank. except for cash.....,5
2018,AM HAVING REAL PROBLEMS WITH MY APP,1
2018,Excellent digital lifestyle...,5
2018,"Its a nice app, but if more features be added to it, that will be nice.",5
2018,I love this app,5
2018,Not bad,5
2018,Good,5
2018,Awesome!!!  I love this app,5
2018,"the app is helpful but please it should be made to rotate to landscape ,and the pop up after putting the password is useless ,now a part of my screen is bad and its where the ""continue"" button is... it cant rotate so i can click it somewhere else on my screen and i cant click the ""continue"" ,even pressing back key does not close it,so i cant use the app",3
2018,Splendid,5
2018,Fantastic,5
2018,"The app is great, quick and easy....",5
2018,"Good app so far, I love it",5
2018,Good,5
2018,Fast and easy,5
2018,Please I want to change my card this one is no more in use.,3
2018,Easy for banking,5
2018,Just downloaded it. Hope it work for the purpose i downloaded it for.,5
2018,Good,3
2018,"You have to unlock the device which saying you have reach 10 device limit,",1
2018,Let it save beneficiary names and numbers,5
2018,How can one update his number,4
2018,Its easy & convenient,5
2018,It's a good making transaction more convenient,5
2018,A good mobile app,5
2018,Easy to use,5
2018,Vry good,5
2018,Nice,5
2018,Please I need help I have been using this app for almost 2years now but suddenly they are now asking me for a token and I don't have it,5
2018,Very nice,4
2018,Good app,5
2018,Is very good apps & I like it,5
2018,Best app ever,4
2018,Its marvellous!,3
2018,Nice one,5
2018,It's good,4
2018,I love the simplicity and ease to use of the platform. Clean and simple is simply what I call creativity!,5
2018,"With these app, I only go the banking hall when I need to deposit",5
2018,Excellent,5
2018,"The app is good but not secure when transferring money because after each transaction one wont be able to prove payment. No reference I.D of each transfer or transaction, live chat with customer service, some transactions automatically disappear.",2
2018,Nothing,5
2018,"It ok, not sure if it allows two account to work at same time",5
2018,Good,5
2018,Nice and easy to use,5
2018,Its cool,4
2018,It is wonderful,5
2018,The worst app ever. Cant receive OTP code on my txt msg. Called ist contact n no one is picking up my call since moni. Sent a chat since moni no response. Customer service is 0%,1
2018,Pls is there any difference between Firstmobile application and that of Firstmonie application. Can somebody use the two applications or to stay on one. Pls advise.,5
2018,That's good,5
2018,It's quiet OK but it's still has issue sometimes,3
2018,I think the app is ok but the receipt generator is not working as expected,3
2018,Excellent,5
2018,Nice,4
2018,Great,5
2018,Very unresponsive. Used this app on 3 different phones and same response issue. Have to keep hitting keys repeatedly to get any response,1
2018,Excellent,5
2018,You first..,5
2018,Certainly undisputed results,4
2018,Good  and reliable,5
2018,Why it's that sometimes when you need to transfer money from your mobile device it gets deactivated,2
2018,Erratic,2
2018,It's exceptional.. I appreciate it,5
2018,Easier faster and better,5
2018,Is okay,3
2018,Its good,5
2018,"Very helpful and useful to use, sending money with ease.",5
2018,Fast and convenient,5
2018,This app is unequal and Convenient,5
2018,I love first bank. because is the one of the best in Africa,5
2018,Good,4
2018,It's okay,5
2018,"This app is the best, I mean Great one, thanks so much for creating this app. I love it",5
2018,It's cool,5
2018,Cool,5
2018,Good,5
2018,I love it,5
2018,I  I love it,5
2018,Very discouraging as of today,2
2018,This app lags so much.  To log in takes over 3min.. Imagine how it is to transfer . Please fix this lag Asap!!,1
2018,Good services,5
2018,The app comes handy whenever the need for transactions arises.,5
2018,Love it,5
2018,This is a very useful app so far...,5
2018,Nice show,5
2018,"A wonderful app, very easy to understand.",4
2018,"It keeps throwing an ""Error Verifying Card"" alert at me. I'm trying to activate a new device.",1
2018,Satisfactory,5
2018,Ok,3
2018,Awesome,5
2018,Bad,1
2018,Cool app,5
2018,It help my financial life not need Cash before buying just a matter of transferring,5
2018,Too slow today,5
2018,Excllent,5
2018,"Fast,faster",5
2018,Why always network problem only on this app while other apps are working just fine,3
2018,Good for my local transactions. It also issue receipt as evidence of payment.,5
2018,Excellent keep it up,5
2018,Wonderful,5
2018,Nice interface  Easy to use,5
2018,It's an excellent app,5
2018,Love it,5
2018,Good,5
2018,I love this app because it's a bank in my home and wherever i go. This app gives me stress free moments when it comes to sending money to my children in their various places of aboard.,5
2018,It's ok,5
2018,Cool,5
2018,"I formatted my phone and tried activating my card it kept saying card error,  am an existing user yet same error details",1
2018,"Not a very good app, it's slow and hangs a lot",1
2018,Useless when re-installed. Does not give you full options to reactivate your device.  Umpteen calls later (plus credit wasted talking to Customer Care) you get a 'Pls take your device to the branch' mesaage.,2
2018,I love it,5
2018,Your OTP token is really messing up the functionality of your app,2
2018,It does not work with visa card. Just MasterCard and verve which I think is pathetic considering the fact some of their customers use visa card which they readily provided,1
2018,Wht is wrong if I change my pin? Wht is surprise me now is wen i change my pin I cnt use my banking app again n y? Cn someone explain to me cos I put d new pin is not working out pls u ppl should do something about dat is very important,3
2018,A very good app to send money any where anytime,5
2018,It's very good Application,5
2018,It is fast,5
2018,The App needs an autorotation ability too!,4
2018,Lovely,5
2018,Nice,5
2018,Kudos to firstbank mobile app designers,5
2018,Apps,2
2018,Good,5
2018,Awesome,5
2018,U are OK. But your services is cumbersome,5
2018,Love it,3
2018,Good and faster,5
2018,Pelfect,1
2018,I really enjoyed the app.My problems I lost my account number but i don't know how can I get the number,5
2018,I love it,5
2018,Not bad,4
2018,Its the best ever I have seen,5
2018,Best app,5
2018,Good,5
2018,Awesome,5
2018,Good and fast,4
2018,Its great,5
2018,"App has been amazing in the past, only recently it has been duplicating transactions with one pin. The Bank was mailed and they seem not to know wats up. Uninstalled mine already until further notice.",4
2018,Very nice,4
2018,The beat bank app ever,5
2018,Good 👍,5
2018,Very reliable,5
2018,Luv it cos is cool,5
2018,Simply the First and best. Nigerian and fast,5
2018,Its nice and works real good,5
2018,Good,5
2018,Useful,5
2018,On my app it's not upgrading but it's sure a good application,5
2018,Ever first,5
2018,Nice,3
2018,App great over the years I started using it. Got my token as well and I love First Bank.,5
2018,cool,5
2018,Very nice app. Nearly Perfect,5
2018,I think this is the best app for every first bank costumer,5
2018,"I love d app its fast,can check my account in just a minute but to select other banks for transfer it is a problem..",3
2018,I think it really lovely,5
2018,Its so great and interesting,5
2018,Its very useful,4
2018,It's easy to use,5
2018,We need easy link of Account for current and saving,5
2018,Nice and friendly UI. Best bank app,4
2018,Good,5
2018,One of the best mobile banking platform I've ever used though there's room for adding more functions like stash and goals on the app.,4
2018,Is good but at times network fluctuate,3
2018,Is trying,3
2018,I love everything about this app.  It's easy to operate.,4
2018,I'm very excited for using this great apps for so long ago,5
2018,It always delay to open,5
2018,It's faster and safer,3
2018,Great,5
2018,Online banking at ease,5
2018,Easy to use,5
2018,It's an awesome app which has saved me the stress of standing on a cue for a while now!,4
2018,Just love the app,5
2018,It's good,5
2018,I hate you guys and this useless app. Always finding it hard to login,1
2018,Very reliable,5
2018,"OTP takes hours and sometimes it doesn't even generate and then there is the beneficiary issue. With this app, most times is better going to the ATM machine.",2
2018,The apps helps customers easy transactions on mobile banking,4
2018,It facilitate easy transactions,5
2018,"I just love it, it's the best mobile banking app",5
2018,I like the app,4
2018,Just useful for quick banking services. I have enjoyed using it.,4
2018,It's great,4
2018,Satisfaction,5
2018,It's very helpful,5
2018,Good application,4
2018,Good for everyone,5
2018,Good,5
2018,1. Login Issues: One has to press a number in the login pin several times before it enters. This several pressing also occurs within the app.   2. Pasting of account numbers.  It is rocket science to copy and paste an account number when one wants to transfer.   3. Saved beneficiaries. You can't view the BANK NAME of a saved beneficiary. This is some trouble when you have a beneficiary with 2 account details saved.,2
2018,Lovely,5
2018,Good,4
2018,Its OK,3
2018,I have really enjoy this app because it's very convenience for me to make transaction anywhere I'm.,5
2018,It easy to use when the network is good,5
2018,Cool,5
2018,"Very easy and directive app. To enjoy it, make sure you have a good network on your phone.",5
2018,"Before, this App is the best e-banking app, so satisfying...but, After updating to 1.7, transacting has been super annoying... slow and time consuming.",3
2018,The digital payment is not working,1
2018,,5
2018,Its just perfect.,5
2018,This app is absolutely useful,5
2018,Nice,5
2018,Adamu Ahmad,5
2018,It convenient and faster,3
2018,Fantastic,5
2018,"I can't be able to do transfer, I don't see my account when trying to transfer money",5
2018,"This app is nice. It pays bills Recharges airtime and many more. However, one feature is missing. It should be able to buy data as well not just airtime",4
2018,Cool app,5
2018,"One of the best app used,but I can't access mine for sometime now",3
2018,Great app to use.,5
2018,Good,5
2018,Is a nice application,5
2018,,5
2018,,5
2018,Why isn't there an option to delete an account completely in the case of users chafing phone?,2
2018,Very nice,5
2018,First mobile is convenient  and easy to use.,5
2018,The app is the best,5
2018,I love this app,5
2018,It always have connection problems when making transfers,2
2018,Great,5
2018,Good apps indeed,5
2018,I love this app. Still the best among other mobile banking app. It's user friendly. You don't even need to visit the bank to activate it. Very useful and easy to use. YOU FIRST.,5
2018,Good,5
2018,Happiness,5
2018,Visa cards can't use on this application,1
2018,Since I have been use I never see app like I love this,5
2018,Easy to use,4
2018,Very useless app.you shouldn't have to go through registration process again because you are using a new phone,1
2018,I found it interesting,1
2018,Best,5
2018,Excellent,5
2018,"Pls I've not been able to register mine. I'm a new user, but I can't see any option to register. Just been asked for my mpin I use a Gionee p8w, pls what do I do to rectify this.",3
2018,It is quite helpful,4
2018,Slow,3
2018,Its not even opening,1
2018,Cool,5
2018,If you are in an hurry to recharge airtime with this app... You may get disappointed. It is advisable to use it at your own conveniency.,3
2018,I can only see my account but I can't transfer money very annoying,1
2018,Satisfactory,4
2018,"Is very good and saves time, I enjoy using it",5
2018,Its a wonderful app....but the delay in internet transaction in receiving debit or credit alert should be fix....,4
2018,its nice,5
2018,Is good to use,5
2018,This app is very convenient to use. Is users friendly. First bank is truly the first.,5
2018,It's awesome even though I have not used It,5
2018,It's great,5
2018,It's good it's faster,4
2018,Good,5
2018,It's nice,5
2018,Easy to use.,5
2018,Very easy and light weight.,4
2018,Is very easy to use. I like it,5
2018,It so good,5
2018,Just OK 4 me,5
2018,Good,5
2018,Lit app,5
2018,It has been of great benefit to me,4
2018,Nice but slow,5
2018,It's the best so far,5
2018,Good to use,5
2018,Less stress 😘,5
2018,Good,5
2018,Absolutely nice,5
2018,Nice application,5
2018,"I don't know how it's possible but apparently all my passwords are incorrect and I can't even reset it because even my security question answers are wrong how it that even possible. I'm so frustrated I'm not even gonna bother any more, I'm uninstalling it",1
2018,Can't download the New version to my Itel it1516 . Saying not compatible. How?,1
2018,How can I change the account?,3
2018,Great app,3
2018,Excellent application,5
2018,nice app,5
2018,Nice one,5
2018,Legit App,5
2018,Correct app,4
2018,It's a very good mobile banking application.It reduces stress & cost associated with conventional banking system,5
2018,Need to improve,5
2018,Good for easy transaction.,3
2018,To make it more userbility,5
2018,,3
2018,Keep it up  Always be first,5
2018,Is good app,5
2018,Very helpful,5
2018,Of the best mobile banking apps around. Registration is far easier than other bank's app especially GTMobile.,4
2018,Ad free,5
2018,Correct,5
2018,I really love this app it is very easy to use,5
2018,"Every since my phone did a factory reset,I am finding it difficult activating it....I will forever for an OTP....it is so frustrating",2
2018,Superb,5
2018,Nice,5
2018,Its really awesome,5
2018,So convenient for transactions,5
2018,I love it...,5
2018,Great,5
2018,Nice app,5
2018,It is good,5
2018,The app is highly functional,5
2018,Lovely app helps a lot,5
2018,Its so great,5
2018,It is a good app and very helpful,5
2018,First Bank is doing great...,4
2018,Liked it,4
2018,Helps me a lot  More grease to ur elbow,5
2018,Better than okay.... Helps a lot!,5
2018,Trying to transfer but can't,2
2017,So active,5
2017,It's just okay... Easy transaction,5
2017,It made spending easy,5
2017,I have tried and tried but this app just won't send me an otp,2
2017,Great App. Easy to use,5
2017,First ever among others,5
2017,Okay,5
2017,I cannot login my account now,5
2017,I love this app though but it will be more than ok if old transaction receipt can be generated at anytime from the app. Thank you.,4
2017,Its time for first bank to introduce statement of account generation option in the mobile app.,3
2017,Excellent,5
2017,I just wanna know if there is any other way you can use the app on a new phone cause I tried and tried....k,3
2017,It's great!,5
2017,No stress this far,5
2017,Very nice and good,5
2017,I enjoyed it quietly.,3
2017,Cool,5
2017,Superb MI,5
2017,Convenient!,4
2017,It's saves time..nice app,5
2017,good to use,5
2017,Got it.,5
2017,Good,5
2017,Its simply  awesome,5
2017,Very cool keep it 👆,5
2017,This app is most likely app,5
2017,Excellent,5
2017,Love the app,5
2017,😁😍😍🙌🙌,5
2017,foolish ppl,1
2017,It is okay,4
2017,Great,5
2017,"First Bank improve on your service, every transaction to other banks are not always successful and the money will be deducted,this is not firstmobile I use to know. Improve please",1
2017,Okay Application,5
2017,Great app just need to do more to make it secure,5
2017,Great app,5
2017,Awesome,3
2017,I love this app,5
2017,Nice,5
2017,Upgrades,3
2017,So,5
2017,It really nice and convenient,5
2017,Easy to use app,5
2017,Very helpful especially in money transfer and payment of what one buys.,5
2017,It's the most useful app. I so much love it in money transfer.,4
2017,Nice app,5
2017,It's cool!,5
2017,Good,5
2017,"I love this app because of all the features, easy to use and had never disappoint any day and any time.  Keep the rolling ball rolling.  Expecting more features.  Thanks",5
2017,It's okay,3
2017,Setting,5
2017,Best for online banking,5
2017,"I can't recharge without Otp whatever,  they don't send the Otp number on time and once I leave I'll have to start afresh,  since you started that otp thing,  I've not been able to do anything with this app.",1
2017,It's user friendly,5
2017,Error verifying card,2
2017,Nice,5
2017,Very nice app love it,5
2017,I like it buh it need to be update,3
2017,The app is AWESOME,4
2017,It may be later,3
2017,Great app,4
2017,I love dis application is gud to use,1
2017,How can I open an account with you,5
2017,"It's very good,and has a nice layout too. It's just wonderful for anybody who wants to start online banking",5
2017,Nice,5
2017,Good job...,5
2017,Good,5
2017,The interface with Samsung s8 is bad.,1
2017,I love banking with First bank,5
2017,"Good app though having difficulty saving beneficiaries due to personal the app always asks, please make it easier to save beneficiaries without these questions",5
2017,Great app. The receipt generation is a very big plus and very helpful. The only thing missing is biometric authentication,4
2017,The app is amazing,4
2017,"First bank Customer care dose not care for.. us or even good talk, then if you request for master card they didn't give you expect your rich, I have requested many in Bompoai branch in Kano they said no",2
2017,"It's easy to use,make it easy to do banking at the comfort of your home",5
2017,,5
2017,This app is one of the best banking app,5
2017,Its making banking easier,5
2017,Its simply nice nd easy,5
2017,Good,5
2017,Reliable app ever seen,5
2017,Ssbaba,5
2017,"Nice one, user friendly",5
2017,Awesome,5
2017,Good,5
2017,Its okay,5
2017,Nice,4
2017,Fast and efficient,5
2017,Nice,5
2017,Great simply great,5
2017,nice app,5
2017,"does what i want it to do. Fast, efficient and reliable",5
2017,The application fast and dependable,5
2017,Great,5
2017,Easy to use,5
2017,Excellent,5
2017,Awesome,5
2017,"It's a great, smart and uninterrupted app.  It's simple and easy to use",5
2017,Making money,5
2017,Good App,5
2017,Yes,5
2017,This is easiest finance app I've ever used,5
2017,Cool,5
2017,Beautiful,1
2017,"Firstmobile app is very awesome and fast to use,  it save time and cost.",5
2017,Great,5
2017,Nice,4
2017,Nice,5
2017,It may ok,5
2017,Fast and easy banking app,5
2017,"Mtchwwww I don't know why it always stop working,I have been deleting and re installing lately else it won't work. And now it's not even working on my device again.",2
2017,The app is a mess! It loads forever! It wint just open. I am tired!!!,1
2017,Easy to navigate and understand. Made simple but very efficient. Best Mobile Banking App yet,5
2017,"The app is user friendly and ease accessibility. However, pls work on bills payment as I find it difficult to pay for my subscription using the app.",3
2017,"It does not save beneficiaries.. Always saying that security question incorrect.. Meanwhile it is.. As of now .. It does the basics which only means transfer of fund. It wont save beneficiaries,  it wont sync with your online account, you cant get your account statement saved or printed. The develeper still have tons of work to do. Trying to save beneficiaries and youll see that the right answer u entered is not correct.  Dont know why we dont get anything right",3
2017,I love this,4
2017,Okay,5
2017,Easy for use,5
2017,UP TO DATE,5
2017,Nice one,5
2017,Banking just got easier,4
2017,Barcode payments needs update,5
2017,great,5
2017,Cool,4
2017,Beautiful. Banking made easy..has greatly improved since the first version.,4
2017,Its kind of cool,5
2017,What is meaning of OTP,5
2017,Efficient enough,5
2017,It makes life easier,5
2017,It's quick,5
2017,Nice One,5
2017,I love it,5
2017,It's really good for everyone and makes mobile transaction easier.,5
2017,Best App,5
2017,You have your bank with you anywhere on the planet wherever there is internet. Very efficient online real time. 24/7 to your fund,5
2017,Better but I want more,3
2017,Am having issue logging in.,1
2017,I love this app. easy to use,5
2017,A wonderful experience to behold,5
2017,Nice app easy fast reliable and unique 5star,5
2017,Not tried any of these,5
2017,Awesome,5
2017,"Great app with nice UI, easy to use and secure.",5
2017,Cool,5
2017,I think this app is good for all first bank user and it can help for fast banking,5
2017,Wow,5
2017,very important,4
2017,"Good application, very, easy",5
2017,V Good app as I relax home I pay all bill on Mobile phone,5
2017,It's good but needs to increase the maximum amount to a certain amount bigger than 500k. Thanks,4
2017,Always goog for u,5
2017,I hate this app I am not happy I can count how many times I have made transfers cos it won't transfer without loading for days and I must login with MB,1
2017,How can i add multiple accounts,3
2017,Great,5
2017,It's been awesome to me,5
2017,You should add finger print login just like the one on iPhone,3
2017,"Great app. However sometimes the app double treat some transactions, debiting the account twice rather than once. This big needs to be removed.",4
2017,Good work,5
2017,Excellent,4
2017,I updated the app and since then it has stopped working despite having good network connection.. please fix it,2
2017,Lovely nice,5
2017,Very good one,5
2017,It's slow sometimes,2
2017,It is good,5
2017,I can't download why,4
2017,Is really the best and it serve well,5
2017,"Just switched from ios to android, Too many bugs in the android version.",3
2017,mobile banking,5
2017,Very effective  app I love it so much,5
2017,Anythid is possible,5
2017,Perfect but you can't see who transfer money to you,5
2017,I can I be debited for transaction that is not successful and a reversal is not done...? I am expect to work into the bank to make complaint. I should have just walk into the bank to do my transaction initially. Rubbish😭😞😠,2
2017,Nice,5
2017,Cool,5
2017,It's not possible to install the app. Get it off play store if it's not useful please.,1
2017,Is good and reliable,5
2017,Makes life esier,5
2017,It's Awesome,5
2017,Perfect apps,5
2017,Highly recommended to any one wishing to have the best of app for business.,5
2017,Ilove it,5
2017,Useful,4
2017,Awesome,5
2017,"It's good app, does what it should but it abuses push notification more than 1 push notification per week. Usually about ""do you want to transfer money?"". That's annoying.",3
2017,EXCELLENT SERVICE,5
2017,Easy banking. It helps the user to always know about his/her financial status of all the accounts possessed. It certainly a useful application.,5
2017,it's amazing,5
2017,"Please let it rotate with our screen... I use my phone in landscape format or horizontally, but the app rotates me back when I need to use it. Thanks!",3
2017,This app debited me twice while trying to transfer to other bank.,1
2017,Nice app,5
2017,I think it is a good app,5
2017,Cool,3
2017,I will try my best,5
2017,Splendid,5
2017,I have not tried it,3
2017,My thinking is that first bank should try make banking system more easy for their customers.,5
2017,Thinks you was the new year at your help section here are,5
2017,First bank is good to operate,5
2017,Great app,5
2017,The best innovation from first bank so far,5
2017,"It has been working perfectly before on my Infinix hot 2, but just recently that I upgrade the version to 1.7....it's being displaying blank page where I should select the bank when to make money transfer...... Very annoying and disappointing",1
2017,"Its easy, fast and safe",5
2017,Good and secure,3
2017,Makes banking easier,5
2017,The app is perfect,5
2017,it is cool i love firstbank itself its not other banks that deduct money,5
2017,Bad,1
2017,The app is unique. 5,4
2017,Nice app is very cool and is easy two use,5
2017,It's wonderful.,5
2017,One of the  application,5
2017,Good to use,5
2017,It's good online business,4
2017,Best App ever among the others. No challenges or problem of any type. Weldone first bank.,5
2017,Well done keep it up.,5
2017,Its a cool app but since the update.... Have been having issues for transfer... Not able to transfer at all.... Please fix it,2
2017,It's kul,5
2017,I can't select my account when making transactions,1
2017,Thanks again to first Bank,5
2017,I love it,5
2017,Nice one,5
2017,"The app is very awesome, keep up the good work",5
2017,It's a great app,5
2017,I can't do any transaction on the app after the update.  This sucks,1
2017,Is good,3
2017,Excellent,5
2017,I love the app,5
2017,Great!,5
2017,It's a good  App,5
2017,I love this app,4
2017,Good app,5
2017,The app is ok but the it's does not load complete statement of account. Some transaction are not tracked and you keep wondering what's wrong. Please let see all transactions details.,3
2017,Best,5
2017,"Since the latest update 1.7, i can not access my transfer page or even transfer money. This need to be checked!",1
2017,It's nice app,5
2017,Very good n simple  to use,4
2017,"This is a good app, especially with the print receipt option.",4
2017,Like the app,5
2017,Device activation limitations not cool at all I should say,3
2017,Having problems using firstmobile to view multiple accounts,2
2017,It is fast and user friendly.,5
2017,"Excellent, I love it",5
2017,Fine,5
2017,Good,4
2017,Good of fb,5
2017,Nice but should improve for multi account,5
2017,It an easy to use app...,3
2017,Its OK and very convenient but I really don't like that aspect that u can't control to account at a time,4
2017,OK need to up grade it signs me out to re-register,4
2017,Falola Joel OLUSEGUN,5
2017,I love the app because it make transaction easy for me,5
2017,"Since I updated this app, I've not been able to access my account. All I can view is my account balance and no further options",1
2017,Helpful,5
2017,The app is the best for business transactions,4
2017,Ok app,4
2017,It's great,5
2017,Good,5
2017,It's good,5
2017,Its a very good app to use,4
2017,This app is cool and very easy to use,4
2017,Is very good and since I was using first bank app this is the best ever very good advance good app keeps going,5
2017,"First has not moved with the tide on verifications still looking account to a phone, if you bought your phone on an auction site.don't even try.They will tell you go and look for who owns the phone to call for unlock.",1
2017,"Good but still needs improvement.... generation of receipt still isn't working .. please work on generating receipts after transfer has been done, statement of account also... Not enough info on saved beneficiary. Thanks.",2
2017,Why didn't you put included Bvn number to this App?,1
2017,my sis transfered  5m to me from diamond to firstbank on 17 oct and send the payment details to me. i receive 4.9m and the balance of 100k is gone is bad to see this happen. pls help to check where the error comes from  waiting for feedback.,2
2017,Well I really don't know why I can't make transactions on the platform. I keep having issues when I want to make a transfer . Can't proceed from the stage of choosing the account I want to use. It is so annoying,1
2017,Good,5
2017,Efficient,5
2017,Use as advertised on my phone,5
2017,It's amazing I enjoyed the app  It's easy to use to transact business no need of going to bank or carrying cash around  With my first Mobile App am good to go 👆 👆 👆,5
2017,Great app,5
2017,Good banking,5
2017,Best ever,3
2017,I love it so much,2
2017,Really better,3
2017,Good but can do better,4
2017,"It's easy convenient and reliable ,its a life saver. Best ever mobile banking made easy",5
2017,Good cos it saves time and Stress-free.,5
2017,OK .,5
2017,Am using it is okay,5
2017,Well I have use so many mobile banking apps but come to realized that first mobile apps is one of the easiest fastest uninterrupted mobile app that is why I confess to other that first bank is not just name it is truly the first of its kind.,5
2017,Is one of her kind,5
2017,Good,5
2017,"I love this app, it's been so helpful.",5
2017,This app is one of the best in banking sector.,5
2017,Awesome. I love it. Works very fine. Kudos,5
2017,First Bank is ok8.,5
2017,Am using the app make things easier for me,4
2017,Very easy and fast,4
2017,Great,5
2017,First bank is the world best bank,5
2017,Fantastic!,4
2017,"The app is good, but, sometimes it hangs and lags on my phone and some times it does not",5
2017,I proud of you..,5
2017,Awesome,5
2017,It tremendous app,5
2017,Is working very well,5
2017,Awesome,4
2017,great,5
2017,Very good,5
2017,It so easy to get along with other people,5
2017,Nice  App,5
2017,Purely for personal financial transaction.,3
2017,Is good,5
2017,Is not my profile picture,1
2017,I truly love it easy to use,5
2017,My phone went on a factory reset and i reinstall the firstmobile app again..for about 2 days have been trying to activate my device but no OTP sent to me for 2days now..cant do any transaction which suck really bad,2
2017,Nice & useful. Thanks.,5
2017,A nice idea from FirstBank.,4
2017,It's always telling me invalid pin and it's annoying when you need to do transaction and it giving you invalid pin,3
2017,It can get better.,3
2017,Improve more,3
2017,The App is just good... It made it easier for me to transfer and recharge,3
2017,Excellent,5
2017,Easy banking,5
2017,Awesome app,5
2017,Nice,5
2017,Excellent app,5
2017,It's ok,3
2017,I think the app is more compatible with some phones than others. Try to make it more versatile like the app of one of the banks in Nigeria.,3
2017,Made everything related to easy banking simple,5
2017,Do better,2
2017,It's nice,5
2017,Great,5
2017,It works better than others.,5
2017,I keep getting messages from first bank to update my app. Why is there no update here?,3
2017,Dunno what it's means by request denied for security reasons... Have been using this app and it's been pretty helpful...,3
2017,I tink dat is very good,5
2017,user friendly app... Thumbs up First Bank,5
2017,"Cheat!!! I've been cheated, this app is extremely horrible i downloaded it and installed it and it asked for my card number and card pin...Then it sent a pin to the wrong number and now all my details has been sent to the wrong person...then i tried calling the customer care for First Bank and the first thing they said to me was First bank will never ask for your full card pin and card number to register into their app....My advice to you is do not download this app...Never think of downloading this app if you got a problem go to their branch and confront them..Thank you",1
2017,Updating not responding,5
2017,Nice,4
2017,Using it for just transfers and it had been okay so far.,4
2017,"Fantastic,but I can't upgrade it.",5
2017,Beautiful....,5
2017,"I don't know why some people people are saying all kind of things, this app is superb no regret at all thumb up",5
2017,Quick in transaction. Keep it up  I love that,5
2017,It good,4
2017,It just does it!,5
2017,I love it excellent,5
2017,The app is not working again,1
2017,It help me,5
2017,Excellent,5
2017,"Very good, I like it.",4
2017,i love it,5
2017,It's easy to work with and very efficient,4
2017,I don't like the interface of the app..finding it difficult to transfer money,3
2017,It made online banking easy for me right in my comfort zone I do my transaction,5
2017,Amazing,4
2017,Quite ok,5
2017,Tried the app and it has a nice simple enough interface. User can perform basic banking tasks that usually requires a customer to go into a branch. This app got a 3star because it is heavy reliant on the use of SMS for confirmation and also displays inaccurate confirmation messages. Modern apps incorporate the use of email more. Fix the above to bring this app into the modern app space.,3
2017,This app is the most efficient and most secured mobile banking app i have ever used. Kudos to FBN,5
2017,Very useful app,5
2017,Its cool n easy to use.Recommends for all to download and use it,4
2017,"On android 6.0 upward once you uninstall the app it won't work again when you reinstall, it give error device not find and it doesn't show where to activate this device for existing user",2
2017,App ok,4
2017,Awesome and cool,3
2017,Still thinking,3
2017,Ibrahim sagir,2
2017,Great app so far!!! No issues!!,5
2017,Good,5
2017,Is very easy to operate.,5
2017,This is simply the best .,5
2017,This app is superb. I love it. Keep the good work.,5
2017,The app is good and helpful,5
2017,Its very easy to use and fast too,5
2017,Makes my transaction easy anytime anyday,5
2017,Nice bank,4
2017,"Presently the I can not do any transaction with it,",1
2017,Good,5
2017,Best app ever,5
2017,The app is good,4
2017,"It has been the best bank app have ever seen, its easy, fast and convenient.",3
2017,"Overall good , yet to understand how to include beneficiaries",5
2017,Excellent,5
2017,Good,5
2017,Lost,5
2017,"Ever since I upgraded to this latest version 1.7, I have been unable to access my transfer page, and I am unable to transfer, please fix this as soon as possible",1
2017,For now it's still the best..alert may come late but the app help to be sure,5
2017,"It's lovely and easy to use ,",5
2017,Good,5
2017,Nice app,5
2017,Good,5
2017,Great,5
2017,"The mobile apps is fantastic and easy to use,is friendly and cool.",5
2017,Requires more transperency,3
2017,Have been using this app and discovered first Bank is simply the best easy banking and fast notification am enjoying. Love yaaaaaa,5
2017,Outstanding!,5
2017,"It works well ,but if we can request for our Statement of account then it will be perfect !",4
2017,Perfectly and easily convenient to use. Kudos to the developer.,5
2017,Just like it,5
2017,Wow cool app but me first lollzz,5
2017,This is absolutely great app a short way of transferring money and other  stuffs,5
2017,Nice,5
2017,Excellent App,5
2017,Good service,5
2017,"This app is good, but the problem i have is that when the app keep on notifying me to update i try but my phone then was incompatible, now i get another phone i download this app again to activate my account i forget the otp and i click on resend but it keep on telling me that the device not found. Pls help i need another otp to complete it",5
2017,Its good,5
2017,It is very  good App,5
2017,"Best Banking Application I've used thus far. Simple, reliable and staight-forward.",5
2017,Good App but their is no provision to fund Bet9ja account. Quite frustrating. Improve on it please.,4
2017,Good,5
2017,"Good App, I love it",4
2017,It just serves my normal local and interbank transactions,5
2017,Lovely App..best in the industry!,5
2017,"After update to this new version, transfers to other accnts have not been possible. Pls try and fix it as soon as possible. Thank you",4
2017,Ok,5
2017,Its good,3
2017,"Not at all, but firstbank need to try more. Always very difficult to use your platform",3
2017,App is cool buh has issues with saving beneficiaries. U keep repeating the same process over n over,4
2017,Powerful for modern banking though Nigerians still prefer working with cash,5
2017,Pass,5
2017,This is one of the best app av been using ....very helpful,5
2017,It's a really good app,5
2017,good,5
2017,Nice,5
2017,Awesome,5
2017,"This app is wonderful before. But now I can't access it again, and I don't know why. please help me out",5
2017,I don't want problem in this application,5
2017,Good,5
2017,lovely,5
2017,Best banking app ever... 1luv,5
2017,Nice app.,4
2017,Best app ever,5
2017,Good app and a handy helpmeet especially in areas where banking isn't available.,4
2017,It's very nice to use. So lovely........ First bank....... Truly the first.,4
2017,Its marvelous nice to use the app,5
2017,This App is superb!,5
2017,The app very OK...,4
2017,Yes,5
2017,I can't even log into my account it just writing invalid account number,1
2017,The best banking  app  ever!,5
2017,Refreshing!,5
2017,I cannot make transfers so please check and correct. Professor Ako,3
2017,God bless you,5
2017,It's a wonderful app. Very easy to operate,5
2017,Very good and helpful,5
2017,"I love this app, it works very well. And has all service I need in it. Thank you so much",5
2017,You can use this app to manage your money from anywhere in the world. I live in the US and finds it very efficient to use in and out of Nigeria.,5
2017,Nice tho,4
2017,Nice Mobile banking experience,5
2017,It is such a wonderful app,5
2017,A big help when one is not with cash.,5
2017,The best  money transfer mobile  app,5
2017,Thanks first bank for this mobile pp,5
2017,It's so fast and efficient though it has network problems sometimes but it's still OK,5
2017,The app has been unstable for ages and they don't seem to care. Right now it's crashing like crazy. Just typing your passcode is hell!,1
2017,Very Nice app,4
2017,Excellent,5
2017,It's easier and convenient,3
2017,I just live it. Very easy to use.,5
2017,Just too good,5
2017,Good.,4
2017,Very nice app. Can send recharge card to mumcy. so easy and quick.,5
2017,"It's cool, I love it.",5
2017,"This app has being wonderful, not until recently I discovered from the updated version I have, I can't even recharge my phone or make transfer. Please what could seem to be the problem..",3
2017,I love the app,5
2017,Perfect,5
2017,,5
2017,"Its ok, but did I really like???? Sha, it save my time of going to the bank hall.",3
2017,It's a nice app easy to use and efficient.,5
2017,I need  dis app,1
2017,I can't receive  otp,5
2017,I love the bank,5
2017,Love the app,5
2017,The app is great and the best I have seen,5
2017,I think it  saves time and money.,4
2017,It's superb. Fulfilled my banking needs,5
2017,Very easy to use,5
2017,Its nyc and easy to use,5
2017,Lovely UI/UX,5
2017,The app update is trash. It has not been working since it was updated,1
2017,I just couldn't do transfers anymore for days now because nothing is coming up. What is wrong,2
2017,I rate it the best out of the rest,5
2017,When I try to make a transfer the app says I should input a token sent as SMS to the same phone. Once I open SMS and come back to the app it asks for login and I have to start all over again. It never works except my SMS message shows as a notification.,3
2017,Great app. I don't think there's anything more I can ask for,5
2017,It ok,4
2017,And it also saves the stress of running to and fro to the bank.,5
2017,This app is very efficient,5
2017,"I don't seems to understand this new version 1.7. I been using it well since I did the update, now I can't even assess my transfer page or make transfer. Please look into it thanks.",3
2017,It okay,5
2017,Not seeing my account to do transfer on my phone it was working before,3
2017,I love th,5
2017,This app is frustrating now. Need to improve on  its suitability.,1
2017,Easy to use and convenient,5
2017,Perfect,5
2017,It was a good app but now its not just OK . can't make any transfer as my account is not coming up . pls fix it,2
2017,It's easy to use even for a layman. Thumbs up,5
2017,I want too undate it so I need your help,5
2017,Good app,5
2017,Good,5
2017,I love this app,3
2017,"I can't transfer with my mobile banking again, please help me out",5
2017,"I think this App need new version, an update please",1
2017,Lagos steta,1
2017,Lovely,5
2017,This is the best app... I love it.....,5
2017,We thank & we happy,3
2017,Kip it up first bank,5
2017,It made banking easy for me.,5
2017,First mobile is the best,5
2017,Cool app easy to use,5
2017,It's cool and saves tym,5
2017,I love it !,5
2017,"Can't make a transfer  since the new app in use, 17.00",2
2017,"Excellent, only the network at times is the problem",5
2017,It's ok,3
2017,Visa card transactions aren't possible...not good,3
2017,Good App,5
2017,Excellent,5
2017,I can't make transfer with it for a week now.,2
2017,Amazing,5
2017,This is the best mobile App so far,5
2017,It first and ways first no doubt...best bank app ever,4
2017,Is very effective and makes banking easy but I hope it is secure,5
2017,Is very important,5
2017,Amazing,5
2017,yours APS is good,4
2017,Love it,5
2017,Nice app by the way,5
2017,They say my card invalid,2
2017,Good,5
2017,Satisfies ur immediate money related issues in fast and convenient way,4
2017,Very easy to use.,5
2017,Best internet banking app. Great UI and ease of use.,5
2017,Awesome,5
2017,Nice,4
2017,Its one of the best payment platforms. The best option for all account holders,5
2017,Cool and easy to use,5
2017,"I love this latest version especially the issuing of receipt. Its very fast, simple and secured. Its my best app ever..Kudos👍To First Bank Plc.",5
2017,This app is rubbish it doesn't even load the list of banks whenever I want to make a transfer,1
2017,It's splendid,5
2017,Fantastic,5
2017,"Worst time I ever spent on the internet is on this app together with their FIRSTBANK TEAM as well as customer service. Have not been able to use my ATM card for days now bcs I haven't received an OTP.  Every costumer service attendant giving me a new story.  First bank ""wunna deh still learn work"". I wish I could give zero star. Pls don't get me started about yoir mobile app sef.  Use trade by batter.",1
2017,This bank is truly the first,4
2017,Nice app,5
2017,"Good, easy to use ,save ,reliable, and convinent and lovely.",5
2017,Why can't customers talk to a customer service on this medium,3
2017,Very nice,5
2017,I think this app needs serious help i cant update it and i cnt even use my app because of it please attend to this as quickly as possible,2
2017,It's gives stress free,5
2017,Nice app,5
2017,It's great app,5
2017,Detailed transaction steps,4
2017,Some very serious security issues that need to be linked into,1
2017,This is the best mobile banking app I've used so far. First bank is truly the first,5
2017,The app is great...,5
2017,The best of banking,5
2017,Great,5
2017,Very nice,5
2017,I love it,5
2017,A must have application by all customers of First Bank Plc.,5
2017,I love it,5
2017,I think this app is great but can be better,4
2017,Ok for!me,5
2017,"Its Perfect, I love this app",5
2017,"Well I have used so many mobile banking apps. But come to realized that first mobile app is one of the easiest, fastest uninterrupted mobile app. That is why I confess to other that first bank is not just a name, it is truly the first of its kind",4
2017,Nice gui,5
2017,It's cool but I need the newer version,5
2017,I love first bank because my money is save in their hands. Also if ur money is saved with first bank you re save.,5
2017,"Its been reliable so far, and very easy to use.",5
2017,Nice app works well for me,5
2017,I love it... No more OTP,4
2017,Good,4
2017,Its very convenient,4
2017,Very  good  Very good,5
2017,Terrible can't choose account to transfer from,1
2017,First bank always the best,5
2017,It is my pleasure to have this application I like it,4
2017,"I'm very happy with this app, because I can do whatever in my bed)",5
2017,Lovely app,5
2017,Best app ever Y'all should give it a shot,5
2017,"Best mobile banking app ever, i love it",5
2017,The app is cool,5
2017,Good app 4 business,5
2017,The app refuse to open on my phone,1
2017,This application is really fantastic.,5
2017,Very easy to use and saves time.,5
2017,👌 cool 🐼,5
2017,I downloaded the app and commence usage without step ping any of their bank branch it's my First experience of such. 👊,5
2017,Good thing,5
2017,First bank why?,1
2017,,5
2017,Its OK,3
2017,Best,5
2017,Great full nice and good,5
2017,The app is good just that am finding it difficult to upgraded,5
2017,Best app ever,5
2017,Is friendly and easy to operate. One of the best so far,5
2017,Nice app,5
2017,It ok,5
2017,It's one of the best apps ever used.,4
2017,Very good. I love it.,5
2017,The previous update is just what a banking software should be. This one just freezes my phone. I had to uninstall it.,2
2017,It's just amazing,5
2017,It ok,4
2017,Good,2
2017,Thanks for introducing the exclusive innovation,5
2017,well,3
2017,Good,5
2017,Its availability,5
2017,Nothing,5
2017,Quite good for normal day's tasks,4
2017,"One of the Best of all the apps, but please release the update in time.",5
2017,"I was send an update notification with a date line, and for three days now I have been trying to update unsuccessfully",2
2017,It is a great application,5
2017,The app is a good development,5
2017,Very nice and easy to use,5
2017,It's a great app and I love it! 😀 😊,5
2017,Got more than I expected. Interesting and makes transactions stress free,4
2017,It's kul I'm OK with it I hardly visit bank for transactions I do all online,5
2017,OK by me. Great,4
2017,"Very excellent App,  banking on the go",5
2017,Perfecto,4
2017,Good,3
2017,"It's nice, reliable and fast",5
2017,"Woooowww best app ever with QR code, perfect 😊",5
2017,Good so far,4
2017,Smart,5
2017,I totally love this app,5
2017,"Pls I nid help on this referral code.. I tried my number nd it refuses, what should I do",3
2017,Nice app,5
2017,It's effective and efficient at all times,4
2017,Awesome,5
2017,It's good but still need more improvement.,3
2017,It's good but it can be better,5
2017,Love it,5
2017,This application made banking system easier,5
2017,Its perfect and easy for transactions,5
2017,Best app ever.......,5
2017,Best and first mobile banking as it is named,5
2017,"Very good, and easy to use",5
2017,Banking with you is reliable,4
2017,Very nice app,5
2017,It doesn't support certain network,2
2017,Need for improvement,5
2017,Great,5
2017,Easy to operate,5
2017,I think itz nice,5
2017,Good App,5
2017,I have been trying times without numbers to successfully update my app but each time I tried it keeps failing. U guys should work on that.,3
2017,It's good and recommendable,5
2017,"This is seriously a bad upgrade, previous is better",1
2017,Best of all,5
2017,Am not seeing any updates for the new version. Pls how do I update it?,4
2017,"Kudos! The app is fully functional, as well as responsive!",5
2017,How do I update to new vision 1.7.0,5
2017,This is a very good app d at makes transaction  easy,5
2017,"It is a good innovation, reduce stress of going to banking hall for transactions.",4
2017,I just like/love this app. Thanks,5
2017,First Bank online Banking Makes Banking System Very Easy,5
2017,I love this application,5
2017,The Apps is good for every customer in quick transaction and reduce stress.,5
2017,"The app is ok. I wish first bank can include fingerprint login and transaction authorisation to the app. Then, I will give 5 stars.",4
2017,I really enjoy first Bank mobile banking...,5
2017,Very nice as app,5
2017,Well first bank first mobile is the best I have used on my phone so easy to use... Keep up the good work...,5
2017,I like it cos its to access,5
2017,Is fast and efficient. Love it,5
2017,Kindly help to indicate where I can UPDATE this app. I have been receiving prompts but can find where to update. Cheers,3
2017,Good,5
2017,Nice!!,5
2017,There is room for improvements,5
2017,Very easy and efficient,5
2017,Efficient so far,4
2017,Great and convenient,5
2017,Thus app is very reliable,5
2017,It's very user friendly.,4
2017,"It's the best bank app, its so convenient!",5
2017,Nice,4
2017,Good,5
2017,Honestly mobile banking is the best only when ur network make it easy to use,5
2017,Unable to update to new fashion,3
2017,Love it,5
2017,Great,5
2017,Great app but work on using it offline,5
2017,It makes transactions easy and prompt,5
2017,The app make banking easy,5
2017,"First mobile App is a very useful application that everyone should have, because it good & also convince to use for all mobile banking transaction.",4
2017,I LOVE THIS APP.,5
2017,Upgrade your server,5
2017,Simply the best,5
2017,Good,5
2017,"Very user friendly, convinient and on point. I love it.",5
2017,Perfect lovely,5
2017,It's okay,4
2017,Very nice app,5
2017,Very good app the best,5
2017,Nice one,4
2017,"I think this made banking easy , good.",5
2017,"Makes payments easy, keeps me from queues in banking hall/ ATMs. Cashless.",5
2017,This is best App I have ever use. Good work. Keep it up,5
2017,I love this app,5
2017,Pretty nice,5
2017,Excellent,5
2017,Very Frustrating,2
2017,Is good because it helps me to transfer money eas,5
2017,Its convince is not comparable,5
2017,It has really been of great help to me I love the app,5
2017,Its good,5
2017,The app is superb,5
2017,It's awesome and easy to use,5
2017,I have  no complaints  about first Mobile  its easy fast and reliable.,5
2017,Is really nice with good design,5
2017,It' s very easy and fast delivery,5
2017,Banking Made Simple...,5
2017,Its a good app,5
2017,Good and transparency @ in service,4
2017,Its good,5
2017,Cool,5
2017,It makes business worth doing. Very good.  Please keep up the good work.,5
2017,It is a good app. It saves one the stress of going to the bank always.,4
2017,Equal rights to all first bank customers. Thanks,5
2017,Better bank,4
2017,"...very effective, network- friendly app.",5
2017,So far it's use has been seamless.,5
2017,It's a good app... Am loving it,5
2017,Should  include all necessary details,5
2017,It's  ok,5
2017,Very good app,5
2017,"I Like it,it's very easy to use",5
2017,The app is amazing and has made banking easier.,5
2017,This app is not working again since have update to new version,5
2017,Very convenient all the time,5
2017,have less knowledge about some features of this app,5
2017,Good app,5
2017,Lovely & reliable,4
2017,This App make banking with First Bank a lot easier and saves tine,4
2017,It is good for online banking and it is very  useful  and resourceful and portable,5
2017,Its fantastic,5
2017,This application is an excellent tool for mobile banking.,5
2017,,5
2017,Its OK for now,3
2017,"Of all First Bank online applications, I think this is the worst. It will not open despite constant updates",1
2017,Cool apps,5
2017,This app is dope,5
2017,Easy and simple to use,5
2017,Easy were to control your account,5
2017,I just know it's always the best among others.,5
2017,Nothings,5
2017,The best so far,5
2017,Its cool,5
2017,It's really good,5
2017,"This is by far the worst mobile banking app. I had a problem with my phone, so I had to format it like ten times. And now am not allowed to use this app on this phone again. I called the head office and they can't even fix it. In fact they are not even aware of this kind of problem. I can not buy a new $1,200 phone because of first Bank app alone.",1
2017,Awesome and responsive app,5
2017,Is ok for me. Easy and convenient,5
2017,Very nice,5
2017,Very very efficient and relaiable,5
2017,Good,5
2017,Fantastic!,5
2017,It's a great app. It's fast when there is good network. I like the receipt feature,4
2017,Upgrade more,5
2017,"I love it , makes everything very easy for me....ohhhh my lovely first bank",5
2017,I love this app,5
2017,It's confusing to operate,1
2017,Its very easy and safe,5
2017,Simply the best,5
2017,Good to use,5
2017,Perfect,5
2017,"This app is the best so far, always reliable with high speed, No hold up with FBN app.",5
2017,Nice app,5
2017,I don't understand what update to new 1.7 version,5
2017,"With this App, I never regret banking with FBN. They are truly the FIRST!",5
2017,Why is  the latest version 1.7 not compactible with my Tecno W2...whose version is 6.0... i wonder.,2
2017,Amazing with my token am limitless !!!!,5
2017,I have not tried any of the above.,4
2017,It's okay!,4
2017,You ve been sending messages for us to update to the new 1.7  version for weeks now and yet no update notification in the app store so where and how does one update ????,3
2017,Easy to use,4
2017,Awesome!,5
2017,Great,4
2017,This app is the best ave ever used,5
2017,I can see my correct mobile🎃,1
2017,Good the good work going.,1
2017,I love this app,5
2017,Very useful app,5
2017,The app is ok.. But tooo slow on my phone.. It lags.. Don't know why..  I use Infinix Hot 2,2
2017,"One of the best Banking Apps I have ever seen, secured and reliable.",5
2017,Very easy to use,5
2017,"It's a very good, helping and fast way of transferring money",5
2017,Simply the best,5
2017,Cool,5
2017,First Bank my Bank,5
2017,impressive,4
2017,"Just what I need, so convinient",5
2017,"Masha Allah with this App i even forget the road to the banking hall   It's very much easier to work with it  Observations I observed that to change security questions is not something easy and i don't want to go to the bank, because I enjoyed deposit and withdrawal with App.   Thank you FirstBank",5
2017,It's a nice app,5
2017,Good,4
2017,I simply enjoys it as it is for now but hopes it gets better! 70%,3
2017,"The best banking so far in Nigeria,  very easy to use",5
2017,Ok,4
2017,So cool,5
2017,Okay,5
2017,Just  it,4
2017,Good,5
2017,Good,5
2017,"It very cool, easy-to-use.. It has really helped me in transferring money N buying credit online",5
2017,One of the accounts shown in this app aren't mine. It does not register beneficiaries like GTBank.,1
2017,Error in verifying card when I tried to activate it on a new Tecno Camon CX 📱.,1
2017,It's very usefully good.,5
2017,"This app is giving me difficulties to transfer money, it's weekend and I've been trying to transfer some money to my family and friends but is not working, before everything was good but now is nothing but disappointment",3
2017,It's very easy to use and you can use it at your own convenient.  It's user friendly. I love it.,5
2017,Great app. So convinient!,5
2017,It makes life easy,5
2017,Great.,4
2017,good,5
2017,Good. I like it.,4
2017,"Love this app. Good for sending credit to love ones, paying bills & money transfer, very reliable, pls use. 1st bank! Truly d 1st",5
2017,Perfect for my business and financial services,5
2017,It is a well defined app,5
2017,It's ok,5
2017,Good,3
2017,"Well, i have never had any reason to regret till date.",5
2017,nice one,5
2017,Lovely,5
2017,Just downloaded it few days ago but I think is going to be of help,5
2017,Thanks for serving us,5
2017,First Bank his my best bank,5
2017,Excellent,5
2017,The app is user-friendly,5
2017,This App is prefect,5
2017,U should have made it possible domiciliary transactions,4
2017,"I love this app so much, it makes my transactions very easy for me",5
2017,Very fast and reliable.,5
2017,Good,5
2017,why is it not updating before the date specified?,4
2017,"I think it will help a great deal if the application can be used for multiple accounts and on one phone, thanks.",5
2017,Very interesting,5
2017,Stupid at time but overall is wonderful.,5
2017,Its an awesome app.  It has bailed me out a lot,4
2017,It's okay for now,5
2017,The app is so dependable,5
2017,Very lovely app,5
2017,Very efficient and easy to use. Nice app.,5
2017,"It is a great app, very easy to use.",5
2017,Wonderful App. Loving it.,5
2017,New 1.7 not available,2
2017,I love it cos you don't need token to transfer  up to 500k,5
2017,It works well,5
2017,Nice Evolution,4
2017,Very convenient,5
2017,"once i insert my transaction pin it sends an otp no to my phone but i dont know where i am to slot in the otp no. Please help me o, its urgent.",3
2017,"Since this recent update, the app has gone from bad to worst! I can't even login not to talk of carrying out a transaction",1
2017,,4
2017,Good,5
2017,User-friendly interface,5
2017,Nice,5
2017,best banking app in Nigeria,5
2017,Can you explain how to back up my data with first bank app,5
2017,I think I like it.,5
2017,"So convenient and easy to use, especially the receipt generation.",5
2017,This app reduces d stress of going to bank to withdraw or pay in. Love it so much,5
2017,Love it,5
2017,Great app,5
2017,The app is nice,4
2017,Quick and easy steps.,5
2017,Very nice love it,5
2017,Great app.,5
2017,Nice,5
2017,The app is great!,5
2017,The app is amazing and very useful at your own convient,5
2017,Lovely,5
2017,"An excellent app the fastest for internet transactions and also the safest, I love it.",5
2017,Beautiful,5
2017,very ok for me,5
2017,Its easy to use and I like the receipt features,5
2017,There's room for improvement,5
2017,It cool,5
2017,Too much OPT REQUEST when making a transaction or buying airtime. Review that.,3
2017,I believe this app ado okay! Alot of security check to save guard my money. The network issue in Nigeria cuts accross all banks & app. Its easy & very convinient,4
2017,Nice app,5
2017,User friendly,5
2017,9ce,5
2017,Good app but more features can be integrated into it,4
2017,,5
2017,"It very nice, I love it",5
2017,Great app,5
2017,It's okay,4
2017,"Thanks,life is easier with this app..",5
2017,I really like this app now I can be in my house do a lot of transactions am so grateful,5
2017,Very OK & dynamic.,3
2017,It should have all this,4
2017,Fantastic,5
2017,This in my opinion used to be the best banking app till i recently discovered 1 account can be registered on multiple devices. I use 3 other banking apps and when i switch to a new device it automatically deactivates the old. A big security flaw please do something about it.,2
2017,Good and make life easier,5
2017,"No page where I can input OTP, that's if OTP even comes",1
2017,Best,5
2017,Nice app,3
2017,Best mobile app,5
2017,The best banking system,5
2017,Is fast to use,4
2017,Keep it up,5
2017,Great App,4
2017,Helpful,4
2017,Year is OK,3
2017,Nice,4
2017,It's okay; so far the experience is splendid.,5
2017,"Please make it more effective like the former one, thanks",3
2017,Fast and best in transfer funds,5
2017,The Firstmobile App is the best platform to make happen the most unimaginable transactions! Even offerings and donations can be made on the platform. Thumbs up to first Bank. Truly the first,5
2017,,4
2017,Suprrb,3
2017,Love the app,5
2017,It just so perfect,5
2017,I love it,5
2017,Convenient to use,5
2017,It is an excellent app that allows customers easy banking. Banking without stress is what I call it.,4
2017,Am I the only  one having problems with registration,1
2017,Well.it still the best banking app that I know for now..cheers,5
2017,OK,5
2017,Fast and easy to used,4
2017,Love this app,5
2017,Cool,5
2017,"Nice app, but kindly respond to customers query here",3
2017,Awesome,5
2017,First bank is good I love them,5
2017,I love it,5
2017,I luv it,5
2017,Doesn't have the list of all the banks including some micro finance banks.,4
2017,"It's saves time, and it's a cool app.",3
2017,Awesome,5
2017,"Best banking app I have ever used. Customer does not need to go to the Banking Hall to activate it, so it's time saving yet Secured. No lagging but fast and efficient.",5
2017,"Cannot access my security question because I forgot the answer. Cannot change it neither, it keeps saying- its active. I need solution to be able to save transactions account details.",3
2017,Useful and wonderful,5
2017,For me it ok,5
2017,Wonderful technology,5
2017,It's a great app and very helpful and direct easy use,5
2017,You can't get account statement up to a month with the app.....,5
2017,Great,5
2017,best app,5
2017,Fabulous,4
2017,I like the app.,5
2017,Cool,3
2017,Cool,5
2017,It make banking easier for me. The best  mobile banking so far,5
2017,It's been helpful  Thanks to firstbank,5
2017,Saves me stress for my transactions,4
2017,Fast and reliable,4
2017,Working perfectly,4
2017,This app is very reliable at all time,5
2017,it's becoming frustrating using dis app after d recent update.,1
2017,Its been wonderful using d App 2 do money transactions. It's easy banking. Thks,5
2017,This app is the best,5
2017,Nice,5
2017,"It's user friendly application,  fast and dependable.",4
2017,Very useful.  Transfers are instant without delay. Great App,5
2017,It's for me unbelievable that I can manage my account from anywhere in this world . That's a great job.  I like it.,5
2017,The app is good n easy,4
2017,Incredible app,5
2017,Good app,4
2017,cool app,5
2017,Absolutely worth installing if you want to complete transactions online. It's user friendly and very fast,5
2017,I can't make transfer with this app. To recharge using the app is even a problem. Nothing seems to work. No,1
2017,It's nice,5
2017,"Thank u first bank, just work on the long queue.at the ATM points.",5
2017,I don't understand what you mean by 1.7version,5
2017,The app is very efficient. Hitch free transactions always!!,5
2017,We got everything easier with this App,5
2017,Really helping,4
2017,This I an very enjoying it is very good,5
2017,Superb,4
2017,Fast and convenient,5
2017,Explain how to upgrade to d new one. It's so fast in transaction. Love it,4
2017,Its user friendly,5
2017,It's the best app in the world. But I don't know how to update the version,5
2017,Nice app,5
2017,Good,4
2017,Good and easy to use,5
2017,"It has been very useful for transfer of funds,paying bills,and recharging cards.",5
2017,The app is nice.,5
2017,It saves time and energy,4
2017,It works perfectly well. Very nice one from FirstBank,5
2017,Am so thinking good,5
2017,One of the best banking apps you can use,5
2017,"How to update the app is the problem, it doesn't have an update notification via Google play store.",4
2017,So excellent. First bank mobile banking app is just the best in Nigeria. So easy and fast with unique features. Other banks need to learn from first bank. Truly the First..,5
2017,It the coolest app ever,5
2017,It's saves time and reduced stress.,5
2017,Good app,4
2017,Satisfactory,5
2017,"Quite good app but I can't upgrade to the new version, pls help",5
2017,All you need to do now is streamline the sign in process,5
2017,Amazing,5
2017,Nice app. Love the QR platform,5
2017,Nice,5
2017,It's easy-to-use,5
2017,Nice one,5
2017,I love this App,3
2017,This app is the best banking app,5
2017,"Very ,very useful!",5
2017,An excellent app. State of the art,5
2017,It good. But let the app work on on window phone too,5
2017,Great,5
2017,Very good,5
2017,Wonderful,5
2017,My number couldn't be verified but I keep on receiving alert.. I need a referral code,5
2017,Very good,4
2017,Easy for transfer of money,4
2017,Good to have the app,5
2017,It works perfectly for its purpose,5
2017,Great,5
2017,It is a good app for simplified banking experience.,5
2017,It's Good,4
2017,I don't think anything,4
2017,Perfect,5
2017,Unable to update,3
2017,A very helpful app.. Pls everyone should sign on to it..,5
2017,I love the app,5
2017,This app makes easy to make payment/ transfer fund,5
2017,It's just ok,4
2017,Great apo,4
2017,Best so far,5
2017,You have a wonderful app,5
2017,It is very bad,1
2017,"Firstmobile is fast, easy and secured.",5
2017,The self service option is not working,1
2017,The app tends to freeze mid use. Not cool at all.,3
2017,It serves my immediate banking needs. Loving it,5
2017,Easy to use.... I love it,5
2017,Good,5
2017,Nice app,4
2017,Awesome app,5
2017,It's a cool app,5
2017,I think this app is good,5
2017,Flexible,5
2017,I love this app,5
2017,Nothing,5
2017,The previos version was working perfectly until its was upgraded to this useless version.  Loading becomes an issue even with free flowing data. Pls reverse to the previos version jare.,1
2017,It cool and lovely,5
2017,Perfect application.,5
2017,"Good app,  and very easy to use.",5
2017,"Nice app, more grease to your elbow team.",5
2017,D first upgrade wt receipt generation was perfect. But the newest update is useless. I regret updating it now. I can only do one transaction out of 20 per day.Pls kindly fix this or revert to the previous update!!!!!!!!!!! Then i can change my rating.,1
2017,The App is very easy to use & very convenient.,5
2017,i just love it,5
2017,First mobile app is the best so far. Thank you first Bank,5
2017,A every user friendly application really the first among the best Do keep it up,5
2017,You are the best,5
2017,Very nice for swift and daily transactions. FirstMobile is the best,5
2017,This app makes banking with first bank easy and faster. Sincerely I love it,5
2017,I think this app is okay,5
2017,Stress free,5
2017,It's the BOMB!,5
2017,It is totally awesome and functions effectively,5
2017,Always the best bank I have ever used.,5
2017,Nice app,4
2017,Great app,4
2017,Love it,5
2017,I app,5
2017,It's  good,5
2017,Best mobile banking app in the 21st century,5
2017,A great app. I need to explore its capabilities more.,3
2017,It makes banking easier,5
2017,I love it,5
2017,Its cool.,5
2017,It's just awesome…,5
2017,"Does a nice work,thumbs up u guys",4
2017,"I love this app, it make transactions easy.",5
2017,Wow it easy and I love it,5
2017,"I love this app a lot. Thanks for creating it, is fast and reliable",5
2017,I do all what the app is made for with ease. Thanks first bank,5
2017,Truly The First....,5
2017,Kool,4
2017,"Those who say it is the best mobile money app they've ever used certainly haven't used any other. A mobile banking app is not meant for simply checking account balance. It should be smart among other things, but this app is simply not smart. If you register a beneficiary on any platform, it should be recognised by your mobile app but in the case of this app, it does not only fail to recognise beneficiaries registered under other platforms but even those registered with it. It doesn't even recognise my linked accounts with first bank. So for me, I wish I could give a negative star. I mean why can't I use my token to generate a transaction code? It's almost useless outside Nigeria. Make this app smart, allow me to be able to use it anywhere in the world and I will change my opinion about it.",1
2017,Still trying to download new version of mobile app or updating new version of mobile app 1.7 but can not. I need a help. Thanks,5
2017,Love this app...,5
2017,This is very nice,5
2017,Nice,5
2017,So long as you have good internet connection this App is seamless and very user friendly..........,5
2017,"It is one of the best app(s) first bank has implemented to date, very essy to use, less consumpution off memory and real time flexibility. Grease to your elbow jare!!!",4
2017,It is one in a million. You are truly the first,5
2017,Nice and user friendly.,5
2017,Good,5
2017,The app is fast convenient and secured I can do a whole lot no need to visit the branch for some months,5
2017,awesome app,5
2017,It's moderately okay. Keep moving,4
2017,Ok,5
2017,Nice app,5
2017,The app is of great help to customers,5
2017,Insufficient fund....it tells me..whereas I have money,1
2017,Good app,5
2017,Very good app,5
2017,The App makes banking a lot easier.,5
2017,It's ok,3
2017,Amazing,5
2017,Improve on the app,3
2017,It's awesome.,5
2017,The app works quite well!,4
2017,Its superb,5
2017,The recent update is a lot better and more reliable. For now i think it's d best mobile banking app i have used so far though there is still room for more improvements. Keep up the good works.,5
2017,Latters are small. But app is best,5
2017,Easy to operate keep it up,5
2017,It's d best so far to me.  It's easy to opetate  and as complicated as other banjs,5
2017,Easy banking. I love it,5
2017,Its great to use and save me from bankers  bad behaviours,5
2017,Very good app. Very efficient,5
2017,Nice app,5
2017,Perfectly ayt,4
2017,"I love the app, it saves time, it's fast and convenience",4
2017,"Fantastic app, this is called ""life made easy""",5
2017,Ehh,4
2017,It is a very good application,5
2017,Kadesh  gbemisola,5
2017,"What a powerful app ,easy banking on d go",5
2017,It's great and easy to use,5
2017,Good app,4
2017,Great,5
2017,Lovely app,5
2017,"Very user friendly, best mobile banking app in Nigeria. Love it.....",5
2017,Have always been impressed by first bank apps.. kudos,5
2017,It is easier to check my account balance without me to the bank for it with all the stress inside the bank. Though first bank has not make it easy for it customers at all but this app make it easy for me,5
2017,It's very good and easy to use,5
2017,It's lovely,5
2017,The app is awesome.,5
2017,App is great and simple to use,5
2017,I love it,3
2017,I love this,5
2017,"Banking has just been made very much easier with this, with time I will be in my bedroom depositing cash into my account",5
2017,,5
2017,"I'm wondering why I can not use my data until I connect to Wi-Fi, I have checked all my settings. Firstbank are not friendly, they hardly response.",3
2017,"The receipt generated after a mobile cash transfer does not bear the date of the transaction. Please look into this. Overall, I love this app; it's very much efficient and convenient. Thank you FirstBank.",5
2017,"It has a frustrating registration method on a secondhand phone when the owner of phone already used the app before passing down to another person, the new owner can't use the app. Do I really have to be looking for the first owner to deactivate his or her account first. Went to the bank with the IMEI still the same. Very annoying. Or I need to return the phone which is a very crazy idea all because I want to use first mobile?",1
2017,I love it,5
2017,Good,5
2017,Good and impressive.,5
2017,I think it has made banking experience stress free.,4
2017,It was awesome,5
2017,It's very useful,5
2017,One of the best mobile banking app.Love it.,5
2017,Awesome,5
2017,I think its cool,5
2017,Nice app....very handy,5
2017,It's reliable,5
2017,This app is easy and convenient,5
2017,"All I know is that this app handle my transactions perfectly, to me it the best for now... But keep improving on it",4
2017,Wonderful  App,3
2017,Kul,5
2017,No need of spending my energy going to buy card,5
2017,There is a new mobile banking king in town. It's called Union Mobile. I would suggest you better their new age features. #CardlessBanking #HotDeals #AtmLocator #FinancialNews&Education,4
2017,I thank you,5
2017,It's Ok to transfer some money any time.,5
2017,"Just one word ""GREAT """,5
2017,"I love first bank, always the first",5
2017,Great,5
2017,The First....,5
2017,Excellent service,5
2017,What does this app want to use my camera for?,4
2017,Bulus Joshua,4
2017,This app is too beautiful,5
2017,Is OK for me,5
2017,"Nice app, love it",5
2017,"They say ""you first"" yet till now there's no LIVE CHAT for reaching them easily....you'd better say ""me first"".",2
2017,Love this  apps,5
2017,It perfect.. I love it..temitope cares,5
2017,First bank app is good but hangs too Much.,4
2017,It's very good,5
2017,It a wonderful apps for this dispensation. Very reliable,5
2017,After this app any other app can fellow. thank you first bank,5
2017,First bank is the best App I love it First bank is for me and you,4
2017,So cool..I love firstmobile,5
2017,How can I receive messages on my new sim,5
2017,Easy to use,5
2017,Great app. But short transaction history,5
2017,Very good.,4
2017,Fantastic,5
2017,Excellent,5
2017,Simply the best,5
2017,Very good and helpful,5
2017,"Just installed on a new device. App is not responsive to my attempts to type in characters,  so it is basically useless to me at the moment.",2
2017,Wonderfully good,4
2017,Is so nice and fast I love it,5
2017,Made easy,3
2017,"Pls I don't no if i can have another account on this same phone,if I can danload it.",5
2017,Superb app,5
2017,Love first bank,5
2017,Good,5
2017,Loved it.,5
2017,"Saves time and energy, perfect",5
2017,The App is helpful,5
2017,Fantastic!,5
2017,Yeah this app is awesome great work. It convenient I love it. 1st all d way,5
2017,Easy and fast,5
2017,This app is the best among all but I suggest you add the feature of buying android data bundle directly to any phone number.,5
2017,Very good,5
2017,Superb,5
2017,Very nice  and  easy at anytime  you want to  transfer  if you have Internet on your phone,5
2017,"Hello.... I updated because I needed to manage my card but unfortunately, it gives a network error notification. I can't even do anything on card notification. But it worked on my other Firstbank account debit card.",4
2017,Lovely App,5
2017,"This app is so good,that I good do all my transaction on the go.Love you like no other",5
2017,Nice one first bank,5
2017,User-friendly,5
2017,AM not sure because I have not used it,5
2017,Great,5
2017,"Nice app FirstBank... However you guys need to give people a heads up about token synchronisation before using the app unless you want their tokens blocked. Also on purchasing airtime, It says "" Reference field empty""",4
2017,It is okay,5
2017,"I'm finding it hard to use this mobile app, pls how can I go about the signing up process ? Can you explain ?",1
2017,Superb app,5
2017,Good app,5
2017,Very good,5
2017,Amazed,5
2017,Remove this OTP verification feature and we are cool. 😣,4
2017,"The app is OK but I tried transferring money, I was ask to put 4 digit pin and a text message was sent to me that I should use the otp pin, when I input it, they were telling me that is wrong pin that am suppose to put 4 digit.  Please what should I do. I need to make the transfer urgently.",3
2017,Good,5
2017,Its OK,5
2017,"When you check your saved beneficiaries it doesn't show the Bank. Sometimes I want to retrieve people's account numbers for other transactions and I'm left guessing which bank it is. This should be easy to fix, please do.",4
2017,The app okay for now,5
2017,Never failed me,5
2017,It's cool... I will recommend it to all firstbank customers,5
2017,It is easier to use,5
2017,Awesome,5
2017,"Beautiful, time saving & effective",4
2017,Still studying this App,5
2017,I think its cool,4
2017,"Love it,  like it",5
2017,Great work,5
2017,Useful,5
2017,Spectacular,5
2017,"This app is just the best among the rest, I love it so much, it's makes all my transactions easy 👍💪",5
2017,Great app. All my accounts at a glance.,4
2017,Gud app,4
2017,Good,5
2017,Very useful and reliable App when it comes to financial matters.  Just love it.,5
2017,Good app,4
2017,Fine & easily for use,5
2017,The app is good,5
2017,Add a feature in which we are able to receive notification if we receive credit alert.,3
2017,It's a convenient platform for a cashless transactions particularly with other banks and individuals.,4
2017,This app is useful,5
2017,Very nice application,5
2017,Very cool app,5
2017,Good,3
2017,Great app.,4
2017,Great app,5
2017,Sweet app,4
2017,Easy & convenient,4
2017,Its ok,5
2017,Okay,3
2017,"Easy and fast to use, the new features make it more guarantee.",5
2017,Fantastic,5
2017,Very important,3
2017,I think I like this updated version is fantastic keep the good work I like this,5
2017,It is a very good. It saves time. Kudos,5
2017,Very effective and efficient,5
2017,The best thing about first bank for now... Great app,4
2017,Great apps. Well done,4
2017,Great,5
2017,Great app! Easy to use and almost zero downtime. Could you make it possible to retrieve BVN on the app too?,5
2017,It is great,4
2017,"Fantastic product, making Banking easy and accessible ☺",4
2017,I love the apps,5
2017,I think first mobile is fantastic,5
2017,I've been trying to get my account logged in but couldn't because the person who used the phone before me had already used the app on it. Does this new update tackle that issue of having 2 or more different account with different people logged in on a device?,3
2017,Poor not always responding,3
2017,It is a good app keep on improving as technology grows,4
2017,Firstmorbile,5
2017,Its fantastic,5
2017,Simply seamless...best if its class....d receipt generation?...amazing,5
2017,Very good,5
2017,"Simple to understand, saves time and relief stress.",5
2017,Best app I have seen in Nigeria.,5
2017,"This is a great App. Because of this App, I haven't been to the banking hall for the past five months!. Its like carrying my bank on my phone.",5
2017,User friendly,5
2017,I love the app,5
2017,This app is perfect...,5
2017,"It's a nice app, user friendly",3
2017,There is still room for improvement,4
2017,It's cool,4
2017,My best app so far,5
2017,Very fantastic especially by given receipt very good,4
2017,Lovely,5
2017,I believe there is room for improvements on the existing protocols for this app..,3
2017,Application is OK.,5
2017,Incredible,5
2017,This is the bed bank mobile app I have ever seen. Thank God am a first bank account holder and by extension a first mobile user. Highly recommended for everyone.,5
2017,Maybe you can add a live chat link... one could chat with a staff from anywhere in the world,3
2017,Nice,5
2017,Is lovely,5
2017,Trying to reinstall but no way up till now,4
2017,The new version of this app is better n more efficient to use  it has more security.,5
2017,It's so cool,5
2017,Superb,5
2017,Banking made easy.,5
2017,Nothing to say. .I just love first bank,4
2017,The best Mobile banking app ever,5
2017,Indeed   FirstBank is Number 1,5
2017,Awesom,1
2017,"Good, just love it!",5
2017,Good App but some interfaces are difficult. Good one though,4
2017,It's very good and fast...nice update,5
2017,I think is ok,5
2017,Great App,5
2017,Very good app... I can't remember the last time I entered a bank for deposit... This is my best app,5
2017,Very nice,5
2017,It great I like it,4
2017,Best mobile banking app,4
2017,Good for all,3
2017,"It is fantastic, awesome app I have been using for a while now, everything about the app is in order the after transaction successful display, the statement of accounts, and the login. In fact it deserves 50 stars and that is not enough.",5
2017,The app is user friendly and very convinent,5
2017,Made transactions easy,5
2017,Increase it security,4
2017,Fantastic,5
2017,Good to go,5
2017,just  OK 4 funds transfer,5
2017,It's a really nice app..you can always access your bank details,5
2017,Very interested app,5
2017,Is the best,5
2017,The online platform is not encouraging at all. Most times one is not able to make any transaction for a whole week.,4
2017,Love it,5
2017,Great,5
2017,"Best UI and easy to operate, it worth for use",5
2017,It's not opening even with the strongest 4G network.,1
2017,It  makes me feel at home,4
2017,Basic money transfers and balance checks I've had no problems,4
2017,I loved this apps so much kudos!,5
2017,Cool,3
2017,Awesome,5
2017,I think it's okay. Pls how do I add another account to the one already there?,4
2017,Improve on the network Availability,4
2017,"Very reliable in bank transfers, bill payments and recharge",4
2017,Very handy......,4
2017,Excellent thanks,5
2017,Its good because it made banking transaction easy.,4
2017,Is good,5
2017,Is good and easy for our modern world,5
2017,Good app,4
2017,It is too slow,3
2017,Fast and easiest way of banking,3
2017,Nice 1,5
2017,Good,5
2017,Just ok for now,5
2017,Nice App,5
2017,It's alright,4
2017,very good and easy to make transaction,5
2017,Perfect,5
2017,Advanced technology..... Kudos!!?,5
2017,Good app,5
2017,"The name is First,so it is also the first among Others. Lv it!",5
2017,I love it,5
2017,,5
2017,The use of OTP  should be made optional. Delayed delivery of sms makes transaction difficult.,2
2017,"First Mobile is undoubtedly the best Mobile banking App in Nigeria with it's sleek design and interface, mobile-friendly and convenience on usage. Keep it up",5
2017,Easy to use,4
2017,Helpful,4
2017,IN future,4
2017,I love it,5
2017,"Best, easiest and so reliable to use without glitches anytime, anyday",5
2017,I love First Bank it makes things easy,5
2017,Excellent apps,5
2017,Very good for easy transaction,5
2017,"Everything made available with great ease, I hadly visit the bank with this app on me... TanQ First Bank",4
2017,Reliable and dependable,3
2017,De app is kinda nice,5
2017,Nuriddeen iliyasu abubakar,2
2017,Beautiful helper.   banking made easy,5
2017,I like this app,5
2017,So easy to use.love it,5
2017,Best banking app ever,5
2017,For easy transaction,4
2017,Classy love this cool,5
2017,"Very easy to use,  It's great..",5
2017,Yes,5
2017,It slow loading on my itel phone,3
2017,"I really love the application, someone can make a transaction without getting to the banking hall",5
2017,Its OK for me to transfer money and check my balance also buy recharged cards on the go!,4
2017,The app is good but on few occasions it takes a long time for it to open.,4
2017,Great app,4
2017,the App  is  pretty cool,5
2017,Add more features on banking,5
2017,The app is slow a times,3
2017,Great app but can't recharge my TV decoder,5
2017,Perfect though epileptic since today,5
2017,Wonderful,5
2017,"After the recent update on my bank app, I've been finding it so difficult to use this app, the convenience is taking away, I cannot access the app anytime I please.. Not just the mobile app but the first online.. This is very bad experience please kindly work on your i-banking platforms ... Thank you",2
2017,Okay,5
2017,It's a nice mobile app for banking,5
2017,Good,5
2017,We really appreciate it,4
2017,We really appreciate it,4
2017,The app is good but since I was over debited due to system error I started hating it. My money just gone like that. Crying,5
2017,Good mobile app indeed Am really enjoying it,4
2017,First mobile is superb...,5
2017,I think i  enjoyed it since i noticed about it. And it save the stress of queue in the bank,5
2017,With This App I Appreciate A Cashless Society. Excellent Services. Bravo!,5
2017,Its very nice,5
2017,OK,4
2017,This app used to work perfectly until the last update. Can't log in. It doesn't even load. Says connection error even on wifi or mobile data. This is very annoying and I can't understand why first bank can't fix this despite all the negative reviews about this.,1
2017,Is cool and work for me,5
2017,Banking on bed,4
2017,"Lovely app, just that it runs slowly atimes but I really enjoyed it",5
2017,Nice app,5
2017,Great,5
2017,Is good,5
2017,With the this technology banking has been made easy  and comfortable.  This Will  also decongest the banking halls.,5
2017,I love it,5
2017,It manageable,5
2017,This. App is ok and very easy to use at anytime and anywhere.,4
2017,Good,5
2017,Thank for everything,5
2017,Ok,5
2017,Good,5
2017,It is okay,3
2017,This app is one of d greatest.Makes things easy for me cos I can't even remainder d last time I went to bank.,5
2017,Awesome,5
2017,I'm happy to be a first bank customer,5
2017,The app doesn't give you a page to register as a first time user,1
2017,Excellent,5
2017,"I really think it's a good help assistance for everyone, And it's even easier to make payment, subscriptions etc.",5
2017,Like this app. But network is always disturbing it.,4
2017,Cool,5
2017,Easy and trusted banking on the Go.,5
2017,Best and Fastest mobile bank app,5
2017,Great,4
2017,"Too good and too secure, lovely app and easy to navigate",5
2017,Good 👍👍👍,5
2017,First Bank has it all,4
2017,"This App is great for quick transfer, getting recharge cards for phones and paying bills for DSTV, internet subscriptions and even to pay electricity bills.   The delta that is required is for the transfer amount limit to be increased from what it currently is. There's need to also work on the ability to add beneficiary because I have been having issues with that. It's keeps telling me the answer to my secret question is incorrect, even though the answer is very correct.  All in all, it's a great app. Easy to navigate.",4
2017,Great app,5
2017,I so much enjoyed this app,4
2017,Lovely,5
2017,I usually don't give reviews but I have to give this one to first Bank any other thing about the bank can stress u out but this app is just d best there is I have never had network issues with it there has never been a delay with my transfers,5
2017,Good app,5
2017,Nice,5
2017,This app is really horrible. No support system in this modern age? Really pathetic.,1
2017,Awesome app,5
2017,It's a wonderful app,5
2017,Perfect,4
2017,Fast and convenience,5
2017,Very simple a big thanks to FIRST BANK,3
2017,"Simple the best, but to improve in network",4
2017,"Well,  am overwhelmed with joy and feel ecstatic to use this application for my transactions and I really understand that ""is truly the first "".",5
2017,Excellent App.saves me from loads of stress.,5
2017,"Is not working for days now before , but it started working back after I uninstall it and later installed it back. It's now cool and amazing",5
2017,Its superb,5
2017,One of the best banking Mobile App if not the best ever. Easy to Operate and brilliant functioning. First bank truly the first.,4
2017,Lovely fixtures and very secure,5
2017,I need. App of first bank saving,3
2017,Important,5
2017,It's working efficiently,5
2017,Good,5
2017,Its OK,3
2017,This app is no more working. Though it works very fine before but since 2 months now it  has always take a very long time for it to open. At the end it says something is wrong with connection. No transaction can be done with this app anymore. It needs to be checked.,1
2017,"It Takes Heaven and Earth to login, in fact it logs in whenever it likes.. First bank, what did we do to deserve this treatment?",1
2017,"This app is a wack tellin me network issue after 4""+ of loading log in",5
2017,U are the best,5
2017,It as useless as the bank itself,1
2017,Great app,5
2017,Great,4
2017,So useless. You can't even login. Takes time when trying to login at the end. It tells you network connection problem.  Is that how you people are? FIRST BANK.,1
2017,This app became painfully slow with the new update. To log in is a struggle as one would wait for minutes watching a wheel turn. Pls do something about that.,2
2017,"Useless app, last bank not first!",1
2017,Lolo,5
2017,Nice app,5
2017,Can someone add more than one Card?,4
2017,It is wonderful app when is working. because since two days now transfer is a problem and to your account balance is a problem. Please first bank work on this.,5
2017,Upgrade,5
2017,Confident,4
2017,Cool,5
2017,The app is so organized and easy to use,5
2017,Good service,5
2017,Very effective and helpful app makes thing easy.,5
2017,I think you are the only the best Bank in Nigeria,5
2017,Nice and helpful,5
2017,So nice app,5
2017,Cool,5
2017,So amazing,5
2017,Excellent,5
2017,Good,3
2017,Perfect.,5
2017,Nice banking application,5
2017,Very useful app,5
2017,Since the update its extremely slow to sign it and do any transaction. I wish I never updated the app.,1
2017,Unable to get otp code after resetting my fone,3
2017,Cool app,5
2017,I love the app,5
2017,The app hardly open despite the fact I'm using a H+ in browsing,1
2017,It has bin wonderful,5
2017,I can't logging to my account today why,5
2017,"The app is takes too longtime to load since the update in May 2017,  and since on 20th June, the app just forever load and just crash after 3 minutes/of waiting. Please work on this issue soonest. My two accounts no longer opening",1
2017,Trust app is very helpful to business,3
2017,Its awesome,5
2017,This app is good for both clients including me,5
2017,I love it,5
2017,First bank is down..people cant transfer money to first bank accounts..nor log in to first bank app..fix this stupid issue,1
2017,"I believe this application should be able to block the user's bank card bank; MasterCard or Verve card, in case of theft.",3
2017,Still d best mobile banking app.,5
2017,It's a lot easier,5
2017,The app is wonderful,5
2017,It's a flexible and reliable banking system.,5
2017,Useful,3
2017,Advance banking system,5
2017,Good mobile banking app ever... Thumb up,5
2017,After  downloading an app I can't see it on my menu y?,1
2017,Good application,3
2017,It is great and wonderful,5
2017,"Your recent update has increase my love on first mobile app. Kodus. Sadly, opening the app including online banking doesn't work anymore on my system whereas other bank mobile and online opens and function.",4
2017,Good,5
2017,Thanks  so much,5
2017,Sad app,1
2017,This app was grt and more  exited,4
2017,I think this application is very incredible and user friendly. I recommend it to all First Bank customers for security and efficiency of service,5
2017,Upgrade the app. Still easy for scams to tap into,2
2017,"This app is super beautiful, I have using for 2 years now and the work as been super awesome, just want the developer to keep adding more needed tools.",5
2017,An excellent app. Keep improving on it.,5
2017,Very easy to use!,4
2017,This first bank app is really helping me alot. Thanks to first bank,5
2017,Good,5
2017,First bank is fast and reliable,5
2017,Good app! Very easy to use.,5
2017,"I was wowed at first when I opened my account just few months ago. And ever since, my experience on the mobile app has been going downhill every passing day. I really want to love this app as I understand the amount of work that has gone into making this beautiful app but it seems to have lost its mojo. Transferring money to other banks has now become something of a chore and it takes forever to even get the bank list load up. I hope first bank will get the basics right before investing so much in ""all that"" gimmicks.",2
2017,Interesting,5
2017,Love the experience!,5
2017,Nice App,5
2017,fantastic,5
2017,I enjoyed it too much 😁,4
2017,"I really loved this app, but then the recent update is what I don't like, I don't want OTP please, even after I chose pin mode, you guys are still requesting for OTP which is taking forever to get to my mobile phone.",3
2017,Kip up de gud wrk,5
2017,Good to you try to improve,3
2017,"Great App, but you need to upgrade on storage of beneficiary detail please compare to other mobile app",5
2017,Satisfactory,5
2017,"I think you guys should improve on it, to enable customers deposit cash using their airtime.",5
2017,One of the best banking apps.,5
2017,Am enjoying it at home,5
2017,"This app use to be the best, have never experienced slow login until I updated the app 3days ago, which is bad... Fluent transaction brings more customers.",3
2017,"Good app, easy to use.",5
2017,Good,5
2017,Simply and easy,4
2017,I like first bank simply,3
2017,Absolutely Firsthand first money,4
2017,Very slow Most times,5
2017,I find it useful and excellent. Good stuff,5
2017,Keep it up i love it,5
2017,"I love it, makes it easier for transfer",5
2017,"Love this app it's easy to use, nice one from first bank",5
2017,It is good to av did app,5
2017,Am not good at writing review bt this app is just the best.I love it concept,5
2017,Excellenté,5
2017,Lovely,5
2017,Sweet banking App ever!,5
2017,Connection error,2
2017,Good,5
2017,"Nice one, though some phone does nt work with it. Take note of dat.",4
2017,The app is very good for local transfers fast and  reliable,5
2017,I can't even register.,1
2017,It is effective,5
2017,Very easy to navigate...,3
2017,Is lovely having ds hap,5
2017,Lovely and great usable app.,5
2017,Good,3
2017,Apt and simple,5
2017,Enjoyable,5
2017,Very nice,5
2017,Excellent,5
2017,"I think is a very good app and easy to use, it helps me a lot.",5
2017,Good,5
2017,Why are you asking for my card pin and card number... Hope it's not fraudulent,5
2017,A Nairalander posted the setup of this and I followed it and that's it. Nice and clean banking app. Thanks dingbang,5
2017,"Am glad I use it...I hardly visit my bank these days, my bank is always with me.",5
2017,Superb,5
2017,Is a great app very fast in doing transfer,5
2017,The app is good but the only problem it has is that it can't save a beneficiary account number. Please you guys should do something about it and remove all those unnecessary protocols.,5
2017,This is an improved means of transaction,5
2017,Nice app,5
2017,The app is a very useful one for fact would appreciate if they could add more lines to the activity log i.e account statement to enable a good review of previous transactions🙏. Thumbs up first bank always the first🇳🇬,4
2017,Good investment portfolio,4
2017,Good enough,5
2017,Giving receipt,5
2017,Love it,5
2017,I love fast app like this,5
2017,This app. Just what I needed. Good and easy to use.,5
2017,Very helpful,5
2017,Block it,5
2017,Great apps also shortest way of transfer thank you first bank,5
2017,it's cool to usr,5
2017,The best ever,5
2017,Cool thanks,5
2017,Lots of network issues,3
2017,Excellent Banking app,5
2017,Love it,5
2017,The app is really good and the new reciept functiin is really amazing,4
2017,Just improve in whatever you do. love the app though,5
2017,One of the best transfer applications I ever laid my hand on.  My bank...at the tip of my finger.,5
2017,Fantastic,5
2017,The best financial in africa,5
2017,Good one.,4
2017,Banking at ease with first mobile,5
2017,Very efficient and handy in tight corners,5
2017,It's a great app that makes transaction pleasurable,5
2017,Excellently,5
2017,Superb !,5
2017,Nice,5
2017,World best bank mobile app,5
2017,"Excellent app, really helpful. Just minor delays sometimes.",4
2017,I really  love it bcos he reduce my stress when he come to sending a Cash,5
2017,,5
2017,Good Application,5
2017,"It crashes a lot. It takes a lot of time before logging in even with good network, then eventually crashes without achieving anything. Am using a new phone - Hot S. The developers should fix this please.",2
2017,"Making fund transfer easier, don't have to queue at the bank.",5
2017,Good,5
2017,Its just incredible,5
2017,Me first,5
2017,I real like the application,5
2017,It's a great app  Awesome and easy to use.,5
2017,Good,5
2017,"Nice to use this app, good job",5
2017,I fall in love with this app instanly.I thought it will be difficult to operate like other mobile bank app.This app is the best.,5
2017,Cool app. Easy to operate,5
2017,Nice,5
2017,Easy to use when needed to transact  quickly. 👍,3
2017,First Bank is really first in the banking industry in Nigeria,5
2017,Cute,5
2017,Good,5
2017,Living life no stress with first bank app,5
2017,Thanks dear,5
2017,Good app,4
2017,It is very OK,3
2017,I like it's banking system,5
2017,I like the new update... Thanks a lot.,4
2017,I love it!,5
2017,The best banking app so far.. Pls I would you guys to include bet9ja payments  in your bill payments section. Thanks a lot,5
2017,The best,5
2017,Cool app,5
2017,"This First Bank App is the best among others, especially the recent update of issuing a transaction receipt. I just love it!",5
2017,can this app work on a laptop,5
2017,It is good and faster,5
2017,"It is very good in terms of found transfer, nd other transactions!",5
2017,Superb,5
2017,Truely the First!,5
2017,I love this app,5
2017,Try to add fingerprint signon,3
2017,"This app beta pass firstbank itself. Once you download am, you don download beta thing be dat",5
2017,Excellent,5
2017,Great app,5
2017,Very good... Buh still not happy with the daily limits of transfer tho,4
2017,"Is d best app, I see so far, truly d first",5
2017,I love this app kudos,5
2017,Great app,5
2017,"Very good app when compared to other banks. Great developers, keep it up.",4
2017,Excellent,5
2017,Yes,5
2017,"App works great! An option in the new update for receipts of payments made, which I think is pretty neat. Well done.",5
2017,"Very effective and efficient app. I see lots of complaints about N20k limits; I observed that applies only to your first two transactions. You can beat the limits by attempting say two airtime top ups, and then you will have access to more than the initial N20K limit. Personally, I find it to be a very reliable app.",4
2017,Love it,5
2017,Nice,5
2017,The whole bank in your 👐,5
2017,"I love this app, so easy to use",5
2017,It is excellent.,5
2017,Makes transactions easier,5
2017,Most reliable and easy to use for daily transactions,5
2017,Tnks for the app,5
2017,"It's super good, I can make transactions from the comfort of my home.",5
2017,Is very good to use at all times.,4
2017,"Is best apple so far, easy to use and fast.",5
2017,Its reliable and handy and fast... Its really helpful...all u need in mobile banking.,5
2017,Is the best,5
2017,A wahoo! experience just love it. From the comfort of my bed I bank away.,5
2017,Wonderful app,4
2017,Nice,5
2017,This has made money transfer services easy for me. Good one,4
2017,It's good,5
2017,"Makes banking easiest,for those having 20k transaction limit,u need to use ur app for two days to breach that to enable u enjoy all the benefits that this app offers,..am rocking my firstbank app..if u r having issues n u live in enugu,kindly visit Enugu ogbete branch,,they will gladly help",5
2017,Nice mobile banking app ever used. Because it gives you the details of the transfer when it is down and its also fast. Keep it up,5
2017,The best,5
2017,Very easy and fast,5
2017,It's a cool app,5
2017,,5
2017,It's cool and fast,4
2017,Excellent,5
2017,Vary good service,5
2017,Nice app...but lags on latest Android phones...thank u,3
2017,Dis app is awesome,5
2017,Very nice,5
2017,This application is very easy to use but pls add transaction history to it to make it more easier,3
2017,Yet to open an account,3
2017,First Mobile is a nice App,5
2017,Mobile banking,5
2017,Good app,5
2017,Awesome and flexible,3
2017,Impressed..  Want more functionality and flexibility,5
2017,Good,5
2017,Its got every thing you're gonna need to experience am exclusive mobile banking experience,5
2017,Cool,5
2017,Make sense,5
2017,Its serving my need today,5
2017,I love this app it makes me feel good having a first bank account,5
2017,Too poor....... 20k per day....... Very poor app. Buh Firstmonie app. Is best for first bank Internet banking,1
2017,Awesome,5
2017,"Great app, it is fast and easy to use.  Good UI.",5
2017,I was no able to buy airtime or transfer ntn att all i dosnt show to select acount,5
2017,Sharp,5
2017,I love it.,5
2017,I love it. It's easy  to use,5
2017,Fast and easy to use,5
2017,Superb,5
2017,Good app,5
2017,Cool,4
2017,Its OK but needs improvement,4
2017,Good application,3
2017,Superb! Banking made easier,5
2017,Nice one,5
2017,it's GOOD,5
2017,Not bad.,3
2017,Its nice,5
2017,It nice,4
2017,"Saves me the stress of jumping in and out of banks, I'll just sit on my couch and send it",4
2017,Great app with simplicity,5
2017,"It is good, time saving and risk free",5
2017,its awesome,5
2017,"To good, helps me with m transactions without going out.",4
2017,Good apps,1
2017,Firstmobile apps is so awesome and fast in transaction,5
2017,Now I mustn't go to d bank,5
2017,Please it should be fully self activated. I flashed my phone and couldn't login again. It said device limited reached and I don't want to go to the bank to reactivate.,2
2017,Its a great app,5
2017,I love this app. Easy to use and it's friendly. Thanks for the new improvements,5
2017,Nice 1,4
2017,Nice 1.,5
2017,Is good sha,5
2017,Always the first,5
2017,Good,3
2017,"The app is cool but am having issues with changing users unlike zenith mobile app. Please work on the idea, so I can change users",4
2017,Good,4
2017,Good Job. Hasn't failed me yet. There's always room for improvement in everything though.,4
2017,Goodluck,5
2017,It's cool,5
2017,Is very nice apps,5
2017,Its a cool app,5
2017,Good app,5
2017,It's nice here,5
2017,It's very Nice Nice,5
2017,Mess up,1
2017,The app so easy and fast to learn and to use.. Reliable,5
2017,Weldon Job,5
2017,It's a nice app,5
2017,I few good,5
2017,The best mobile bank app........Incomparable!!!,5
2017,Gud,5
2017,Good morning to all first Bank customer's,5
2017,Okay to my satisfaction,5
2017,I ve not tried it so i cannot say about the app.,3
2017,It's good and convenient,5
2017,Love it,5
2017,It is just the best,5
2017,"Great app,fast and reliable",5
2017,Best app ever,5
2017,I think the app is very good,3
2017,Great,5
2017,My appreciation goes to the founders of this app. U guys always saves my time via going to queue up in the bank all the time. Kudos,5
2017,"It is very easy to use,and very convenient, its a new experience in banking.",4
2017,Good,5
2017,Great App Thanks to First Bank management,5
2017,Good,5
2017,I love it,4
2017,OK,5
2017,Very nice application,5
2017,It's good but that minimum of #20000 is too small,5
2017,Very perfect,5
2017,Love it,5
2017,"First bank best of all, yes I can say it.",5
2017,"I enjoy it much more than others enjoy their Bank. Its reliable,fast & easy to use. I say  Big thanks to FBN.",5
2017,Nice,5
2017,Best banking app I've ever used,5
2017,I like this apps is really helpful,5
2017,Simply the best of all....but need to improve more on it.,5
2017,This is the worst application EVER! Don't download..,1
2017,Best app for you,5
2017,Good,5
2017,This apps is cool it needs a little bit of improvement in the area of logging in,5
2017,"Thank you,  FIRST BANK",4
2017,"Best,easy and convenient",5
2017,Nice app,5
2017,Wonderful App. Best for any mobile Banking lover,5
2017,It's so annoying and don't quickly log me in. Sometimes I try more than 5 times before I gain access to me account. Kindly upgrade your service. Thanks,2
2017,Not that good,3
2017,Simply the best I never knew when last I queue in the bank,4
2017,Very convenient...,5
2017,Great for making transfers and other minor banking needs.,4
2017,Nice and Simple,3
2017,Good,5
2017,It's easily accessible,4
2017,Awesome,5
2017,It's good.,5
2017,Easy access to my account,5
2017,"This app is good, I can't remember going to bank to stand for queue for deposits or withdrawal",5
2017,"Can't reactivate my card Nor register again  since I restore my device! It keep telling me ""Erro verifying card""",1
2017,Saves me down stress of queuing,3
2017,It helpful,5
2017,Useless app I can't log in anymore,1
2017,Nice,5
2017,It's the best. Just that some times the network delay,5
2017,The app just stopped working for a while now. I can't even login to do some transactions again,1
2017,I can't carry out any transaction with the app. Just kept  telling me to select account whereby it didn't display any. Rubbish. You better improve,2
2017,It's so frustrating to use this app lately. It keeps showing an error in connection message. Please work on this app for more efficiency.,5
2017,Very Good and convenient,3
2017,It's OK,4
2017,Fantastic,5
2017,Good,5
2017,Fantastic,5
2017,Well accepted by users,5
2017,I like it,5
2017,"It saves stress of buying card, paying debt",5
2017,Its been wonderful using the app,5
2017,Helpful,5
2017,One of the best of its kind,5
2017,Is good to go,5
2017,Performance issues and limits,2
2017,Very good app,5
2017,This app is really awesome am enjoying it here in Dubai I have control of my account,5
2017,Its dope,5
2017,Works smoothly,5
2017,It effective,5
2017,"Is particular version of this app is not opening, you guys have to fix this, I can't be going to the bank to pass through the manual process again. Please fix it.",2
2017,First mobile has no second.,5
2017,"App is getting slower to login recently, please work on that",3
2017,Beautiful,4
2017,Very very slow log in,1
2017,It so fast and easy to use.,5
2017,Fair,2
2017,Served me well,5
2017,This  app  is  very  good in fact perfect....but since  I flash  my  phone it not  allowing me  use  it  on my  phone  again,5
2017,Better.,4
2017,First account. First Bank. First choice.,5
2017,Nice app,5
2017,I love it is very good,5
2017,It is good,5
2017,Love it,5
2017,Nice,5
2017,It's really amazing,5
2017,I so much love it,5
2017,Nice app and fast in transactions,5
2017,Easy to use app,5
2017,Good,5
2017,Good,5
2017,Good and friendly uses,5
2017,Cool,5
2017,I like this app...always come in handy!,5
2017,Its just amazing,5
2017,Nice n useful.,5
2017,This app. Is very superb.,5
2017,it's good,4
2017,Perfect app,5
2017,Awesome,5
2017,Great,5
2017,Very good,5
2017,Best so far,5
2017,"This app is one of the best, with this app I can do all my transaction thanks to first bank plc",5
2017,Nice one,5
2017,Nice n stress free,5
2017,It is a well designed  banking application,3
2017,Best app of the year,5
2017,I think so relieved,5
2017,I have to activate it.,5
2017,Usy way and conventional,5
2017,Superb!,5
2017,"Too good and very easy mobile app, to install and use.",5
2017,Very good and nice,5
2017,Best in reliability and simplicity. Still need some features like ability to have multiple accounts and adding a confirmation page before committing to a transaction.,5
2017,It's great,5
2017,Very good but I can't have access to my account for about 24 hours,4
2017,This app is good but should be improved upon,3
2017,Easy to use,5
2017,Good,2
2017,Nice app,4
2017,It Good,5
2017,"This app as very good, Essay and accurate",5
2017,Excellent,5
2017,Awesome,5
2017,", sound and profound. It keeps me in the know of my financial status and control. Thanks first money.",5
2017,I think wealthcome is designed to connect liked minds investors in CRYPTOCURRENCY together,5
2017,It makes life more easier and stressless wen it comes to finance. I truly love this app and it usefulness. Thank you first bank,5
2017,Very nice app,5
2017,Very very nice,4
2017,Great,5
2017,I love,5
2017,Great,5
2017,Ok,5
2017,It's saver,5
2017,I think this application is user friendly,5
2017,It is very ok,5
2017,It's great,5
2017,I'm very proud of it's transactions,5
2017,It doesn't do Mobile recharge top up any more. Saying tecno biller is rubbish. I need to be able to buy airtime with this app lest its useless,3
2017,"It's very easy to use even when you reinstall, it's very easy to reactivate unlike other Bank Mobil app",5
2017,Great app,4
2017,I am thinking that is the best for life,5
2017,Easy to use,5
2017,Good,5
2017,Chima ukoh I like banking with first bank,5
2017,This application is OK,4
2017,Best app ever. I so much love it. Very easy and user friendly,5
2017,Good,5
2017,Easy user interface,5
2017,It looks absolutely amazing 👍,5
2017,Good,5
2017,"Like everything Nigerian, this app is sick. Gives false information when you make transactions. Repeatedly declined my transactions when the transactions were going through. Happened when I paid for a flight to arik air and when I transfered money to someone.  Annoying! Give it a wide berth.  Now I not able to use the app again. I am not receiving the OTP codes that I have spent the last 8 days requesting. Any support available at all!",1
2017,It's ok,3
2017,Its great.,5
2017,Fine and good,4
2017,Easy to use and fast. The App is very cool. 5-Star!!!,5
2017,I like doing app it helps,5
2017,Excellent beta dan oda banks,4
2017,I like it.,3
2017,I think this is the only way of doing business and other transactions with out any stress thanks,5
2017,Good,5
2017,Nice,5
2017,Keep it up,5
2017,"Best app so far,love it",5
2017,Good,5
2017,I think u should  add more effort,5
2017,This app is great,5
2017,Very OK app. Bur the 'save beneficiary' facility does not work so you have to enter the account details each time.,3
2017,It is great,5
2017,Its awesome,5
2017,It's used to be my best mobile banking app. When I reinstalled on another phone I am told I can transfer more than 20k in a day.New bank policy?,2
2017,The app is good n easy,5
2017,It is safe than moving with physical cash.,5
2017,The app is good.,5
2017,Is easily banking with. Avoid streess,5
2017,A nice app,5
2017,They should increase there status,5
2017,Its helpful n easy,5
2017,Nice nd ok,3
2017,Best app ever,4
2017,It's good pride to have this app,5
2017,Nice app,4
2017,Cool,3
2017,very useful,5
2017,Truly The First,5
2017,Truly the First,5
2017,Not,5
2017,It's awesome,5
2017,Its great.east transfer steps,4
2017,Too of malfunction. Not network friendly.,1
2017,We find it difficult sometime to open the application,5
2017,It make things easier for customers,5
2017,Its safe and reliable,5
2017,And i think its superb,5
2017,Is a nice app,3
2017,We expect more,4
2017,Great app,4
2017,It is satisfactory,5
2017,Good,5
2017,Love it,5
2017,Nice,4
2017,I enjoy using the app because it is fast and convenient.,5
2017,"Though am new in using the application, I recommend it to all",5
2017,"Whack app that works only when it likes, good or bad network... M'fos haven't figured it all out... Firstbank sucks I'm moving to Zenith",1
2017,It's ok,3
2017,KING OF ZION WORD WIDE,4
2017,I love it,5
2017,It's ok,5
2017,Usually gives me problems,2
2017,"Excellent app, all in one at ur comfort zone",5
2017,Kul,5
2017,It's not bad... Though the transfer limit window is small.,3
2017,I have nothing  but praise for this app.  You First,5
2017,D app is gud,5
2017,Its not working well on my phone. If fails n I have not use it,3
2017,Easy for me,4
2017,"This app is suck and it is full of bugs and errors, always crashing and can't log in most times. It will be showing you ""connection error or check your network"" meanwhile the network is good. Please do work on it or at least copy others bank's successful app.",1
2017,Good,5
2017,Makes  life beautiful,5
2017,Only few transactions could be seen in my statement of account through the app.,4
2017,'Wowed!' When I opened it. The App linked all my accounts. Very simple to use in daily transactions.,4
2017,A good app for urgent financial transactions.,5
2017,Excellent app. Please increase the number of entries displayed on account statement. Too short. Thanks,5
2017,Regard to all those dat patronized during invention,5
2017,The app is well designed,5
2017,It's awesome,5
2017,Baddo SNES,5
2017,The best mobile app hav ever seen,5
2017,Very nice,5
2017,It's one of the best banking apps I have ever used,5
2017,I love it's simplicity and efficiency.,5
2017,"Fast, Light, Smooth, Secure, very efficient! Kudos First Bank ♥",5
2017,Easy fsst and smooth,5
2017,"It's an easy going app i love it so much just that am having a problem saving my beneficiary they will ask me my name and on matter the name i put there response will still be incorrect answer, pls work on that",4
2017,,5
2017,Good  Good,5
2017,Application lovely.,5
2017,i like it,5
2017,"This is absurd.  As of yesterday evening ,I did transfered #500,000.00 from the apps ,but the moment I upgraded this morning, I can't transfer more than #20,000.00 per day. You people need no one to tell you that #20,000.00 is not workable.",1
2017,I can't register my phone...,1
2017,Very  good app I love  it,5
2017,You should do good,5
2017,Excellent,5
2017,Nice application,5
2017,"I so much like the application but,I  have tried several times to log out so that I can login with a different account and it's not working out.why or what should I do?",5
2017,Perfect,5
2017,Its what I want 🙌,5
2017,Is the best among the best. I love it,5
2017,The app is okay,3
2017,"Everything about this app is great,",4
2017,Cool,4
2017,"So far so good, there has been no disappointments",5
2017,I love it,5
2017,Best mobile app ever,5
2017,This app is so fabulous....i love it,5
2017,I just love dis app .just too easy to operate,5
2017,Great,1
2017,Nice one,5
2017,Excellent,5
2017,This app is crap! Even if you can't remember your security questions and transaction pin and so on you should be able to change it? It gives you the option ok but does not work. This app should be binned!!,1
2017,"The App is good ,but I found it difficult to download it into my phone",3
2017,Good,5
2017,It  is Very easy,5
2017,nice one,5
2017,"fast ,easy and reliable",5
2017,Convenience is an understatement,5
2017,It is cool,5
2017,Cool everything works just fine,5
2017,Enjoy this application,5
2017,"Great for mobile banking. First Bank, truly the first.",5
2017,I feel great,5
2017,So fantastic,5
2017,It's annoying because it hangs whenever you want to do an important transaction,1
2017,This is the best banking app I've ever got. It's so easy and handy......i love you first bank,5
2017,Medium chocolate in completion,5
2017,Marvelously good and dependable app.,5
2017,The stuff is great,5
2017,Good,5
2017,Simple and friendly to use,5
2017,Is the best,3
2017,"I cnt download the app on my fone it keeps sayin ""package file is invalid'' wat am i to do??",1
2017,Good app. Satisfies all my financial transaction,5
2017,Nice App,5
2017,I wasn't able to register my details because my sister has used the device before app is archaic very backward technology,1
2017,Like this app,5
2017,Cool,5
2017,Everything is good,5
2017,Its a great app but you should be able to have more detailed history  and easy interface of transactions made  and also have a water mark display for all transaction done then no other other app will compete. You guys rock,4
2017,I regret to bank with you  people before I travel out from Nigeria. I can I send only 20000naira a day? This wickedness and devilish act. Anytime I visit Nigeria I must close my account with you people. Stupid bank. You people don't what you have put me through because of this 20000 a day. Rubbish bank.,1
2017,Its a very good app,5
2017,Make sense die... Very Swift,4
2017,I can't make a transaction with it u'll see chose the account but nothing is there to chose,1
2017,The  app is awesome,5
2017,I love the app.. It's fastest and easier..  I do most of my transactions on my bed..  N anywhere,5
2017,Fantastic app...love it,5
2017,"It's awesome, so fast and reliable",5
2017,I love it,5
2017,Lovely it,5
2017,Wonderful.... Me first..,5
2017,"Its make trasn easily,",3
2017,I love this app kudos first bank,5
2017,Cool,3
2017,It's awesome,5
2017,This app is cool. Bank today without stepping a foot in bank.,4
2017,I love First Bank,5
2017,Wooooo,5
2017,To me this app is simply banking made easy for even primary school pupils,5
2017,The best Bank in Nigeria,5
2017,No details for balance of loan one had incurred.,5
2017,The is very good it easy to use and fast I so much love it,5
2017,Good app,5
2017,It's quite okay...,3
2017,"The App is ok but after the  transfer, you cannot see the history or details of the transfer you made, it should be there, incase the recipient didn't get sms alert . Pls is very important",4
2017,Is very nice,5
2017,I really love it,5
2017,OK cool,3
2017,"A good one, keep it up.  But my daily transfer limit is just 30k.",5
2017,"Convincing,the first time of using it and am convinced, more advance option shld be introduced such as tranfering more fund a day",4
2017,I don't think anything,5
2017,"Is a nice one,I love it. In fact, I can't remember the last time I go to the bank to transact money.",5
2017,Very convenient and effective.,5
2017,"Wonderful product,  easy to set up,  easy to use",5
2017,"The app is awesome!!! Good thing to install a N20,000.00 limit for the first 2 transactions for new/newly activated users. Talk about safely insuring my funds from loss. Well done, guys! 👍",5
2017,The app is good but it needs a little work,5
2017,"This app is an insteresting app, easy to use",5
2017,"Good, infact excellent......",5
2017,Frustrating app. First of all the app is too slow . I have been trying to make a transfer for 1 hour I can't because even after imputing transaction pin it will still ask for an otp which takes ages to be delivered to the phone . by the time the otp arrives session has expired I have to start the process all over again .,1
2017,This is excellent,5
2017,I really appreciate,5
2017,No 7 habeeb owolabi street,5
2017,It really making life easy with some of us here,5
2017,Just  like it,5
2017,Awesome app. Am loving it.,5
2017,Awesome app,4
2017,Makes payment and transfer easy,4
2017,Easy to use,5
2017,Is fast nd easy,4
2017,"""The best banking app I don't need to go to the bank anymore to do all my bank transfers""",5
2017,Cool,4
2017,Love it,5
2017,I love first bank,5
2017,What a great app. Add more features,3
2017,Keep the good work up thanks,5
2017,"The app is good, but I have been trying to make transaction sinve lsdt week, but I couldn't .",5
2017,It's the best,5
2017,Best ever,5
2017,"It very very easy to use and the room is convenience for every body to stay, great one FirstMobile.",5
2017,"OTP CODE SUPPLY PROBLEM  So far, I have just been able to do one transfer, way back in October 2016 when I eventually overcame the the initial problem associated with it's installation, , involving a very negligible amount of money. Subsequently, to supply OTP code through my phone number is impossible for the app. How l wish this problem could be corrected to make a reality the dream use of the app while in the comfort of one's home.",4
2017,Easy to use and handy. Cool app.,5
2017,Thanks you just made payments easier,5
2017,Cool,5
2017,It's okay,5
2017,Its very handy and easy to use.,5
2017,Its cool,5
2017,It makes every transaction easy.,5
2017,You'll never find a Banking App better than this. Thumbs up FirstBank. Love it!!,5
2017,FIRST MOBILE IS BANKING MADE EASY. PLS PROTECT YOUR CLASS AND SAVE US FROM SCAMMERS,5
2017,Good,5
2017,Good,5
2017,Most convenient means of payment,5
2017,Great,5
2017,"I had to reset my phone and eversince, the app has not allowed access into my account, I've had to download and reinstall the app like 6times, the error message is always: device not found please register it.  Unfortunately there's no icon for re-registration on the app., this has been ongoing for a couple of weeks now,first Bank customer service desk can't help either. I reckon it's a programme design defect. Fix it please.",2
2017,You guys need to upgrade the application,5
2017,A great app. Tho I don't like that once it has been used by a user another  cannot use it.,5
2017,So easy for transaction,4
2017,Easy to use and The best of its kind,4
2017,Dope app,5
2017,Love it,4
2017,Love it,5
2017,"Tho slow cos of network at times,",5
2017,Excellent,5
2017,Very nice app. Keep up the food work with more features,5
2017,I'll try it,4
2017,Very easy to use i love it unlike dat useless gtb app,5
2017,I want to use it for transfer,1
2017,Loved it very much,5
2017,It makes me plan my spendings on what I have in view to buy,5
2017,"Cool app, easy to use though sometimes crazy...",3
2017,Its cool using first bank Mobil app.,5
2017,Very good app,5
2017,Very convenient in mobile banking,5
2017,It makes easy transation,5
2017,i love this app,5
2017,It amazing,5
2017,I love you,5
2017,IT IS A FANTASTIC APPLICATION,5
2017,Good app,5
2017,It an excellent  app. Banking on the move.,4
2017,Good,5
2017,The app is good,5
2017,like the app,4
2017,It's difficult to download,5
2017,Best bank app of our time,5
2017,When I click on transfer money. The accounts page is always blank but in my accounts tab I see my accounts,1
2017,I just like this app bcs it let me do my activities easy,5
2017,"Very crazy app it always annoying if I want to transfer or buy airtym they will Neva send OTP...... Wat now d use of d app, so uselesss",1
2017,"Easy, quick and handy",5
2017,I love it,5
2017,Very convenient and easy to download,5
2017,I THINK IT GOOD,5
2017,The features of my app is scattered. Very horrible.  I can't see all the features. I just guess to do transfers,1
2017,I love first bank,5
2017,Good,5
2017,Not too effective,5
2017,Is the best mobile app,5
2017,I was not enabled to activate my new phone' telling me i had reached the limit of 10 devices. I met with cutomer service at gwarimpa n for more than two weeks now. it has not been resolved. very painful! Help resolve this problem now.pls.,1
2017,Its lovely! 🎉 🎉 🎉,5
2017,It crashes too often,2
2017,"Its lovely... No need for you to go the bank to do check how much you have or even do transfer ... This first bank app had already provided it... So you can do your transaction at home, school, office, church and many other places",5
2017,good,5
2017,Easy and simple,5
2017,I can't log in into my account,1
2017,"After a technician deleted my app, now the upgrade does not install. I i was the only one until someone complained again to me. Please work it out. Displays error code 24",1
2017,"The app is not responding to internet connection. Please, work on it now now, I need to do some transactions with the app.",1
2017,It is ok,5
2017,Excellent app,5
2017,Good,5
2017,Best banking mobile application,5
2017,Nothing,4
2017,The app is nice and easy to use,5
2017,This app is awesome it helps me in so many ways thank u first bank for this wonderful app. At least this is one of the reason I am still banking with u guys despite the stress in the banking hall. Lolz just joking thou,5
2017,Mr,3
2017,I have a little problem whenever I try to login with my new ATM card it tells me that I've logged in to mre than 10 devices. How can I solve that.,5
2017,This app has made banking system so easy. I love this app so much I wish I could give it 100 stars,5
2017,This is one of the best app dates help us for emergency,5
2017,Very helpful and useful.easy to use.don't disappoint,3
2017,Convenient transfer,5
2017,Banking with ease with first bank,2
2017,I love it it's nice no need to go to the bank and check balance,5
2017,Very lovely app for mobile convenient transfer at my comfort,5
2017,It never fails and is one of d best app so far I love u... Long live FBN,5
2017,Nice,5
2017,Cool,5
2017,nice banking app completely reliable and efficient app. keep the good work,5
2017,"Banking made easy. easy to use, update and safe. i have had no issue thus far and hope i will not in the near future. 4 stars to  FirstMobile...only God has 5 Stars i would have given you guys at FirstMobile",4
2017,The app Is nice and simple to use,3
2017,It's perfect,5
2017,Excellent...,5
2017,This app is very easy to use i like it,1
2017,Best,5
2017,Perfect work,5
2017,Am Having a problem of switching users,2
2017,"The application is a stress free application, accurate and fast. The only challenge is, you can't withdraw more than #50,000.00  per day without a token.",4
2017,Gud one,5
2017,Great,5
2017,Is slow in loading,5
2017,A very nice app,4
2017,Nice,5
2017,Great,5
2017,I like it,5
2017,"I would give it a five star but I keep having to reinstall it after a period, used it during the holiday but I tried to log in recently and after inputting my pin it loads and comes back to the pin screen again, and will not move no matter what. Please do something about it.",4
2017,Good one,5
2017,Awesome,4
2017,Wow its superb,5
2017,It's the best. Easily opens even in bad network conditions.,5
2017,Amazingly easy to use,5
2017,Wonderful,5
2017,It is good app,4
2017,The best of all I've seen,5
2017,Very good,5
2017,Yes,5
2017,This is an awesome app,5
2017,Nice,5
2017,The application is food,5
2017,Good development in Nigerian Banking system.,5
2017,Great app,5
2017,Reliable,4
2017,Good,4
2017,All check deposit and others needs to be incorporated in the app.,5
2017,Very effective & easy to use.,5
2017,Lovely,5
2017,Nice and lovely,5
2017,Swift transactions!!!,5
2017,Wow,5
2017,I think you should train people,5
2017,There are many different types of logo of First Bank online. The real logo should have different symbol,4
2017,Great app simplified. Easy to use,5
2017,OK for online banking,5
2017,I love this app,5
2017,Its fast for my transaction,5
2017,The app is highly important and it is good,5
2017,Love this app,5
2017,It is the best option,5
2017,Love it,5
2017,Its a very versatile app,5
2017,The one,4
2017,Just ok,4
2017,"Quick  and easy to use.  I love  it,  for the easy connection  it makes.",5
2017,Nice,3
2017,Its always uninstalling itself and giving me serious issues,1
2017,Is good but improve on your daily limit transfer without Token,5
2017,Account,1
2017,Nicely,3
2017,It's Nice,5
2017,Awesome,5
2017,Its kool,5
2017,It's a good app. Quick and easy to use. No complications,4
2017,"The most useless app ever. Just the same way the Nigerian gov. Love to stress the hell out of the masses, fbn app is just a carbon copy of that stress. Takes ages to input app pin login and then to tranafer your own money becomes another burden. This app is just foolish..",1
2017,Avoid bank queue for transfer,5
2017,Best,5
2017,It's fast and easy. I love it,5
2017,Useless app. The transfer page is always blank. As stupid as the bank itself.,1
2017,Its an easy way of making transactions and avoid much stress,5
2017,"If I have options of scoring no star, I would have gone for it. You are just exploiting people. I can't transfer ""x"" amount and you ended up deducting ""y"" amount. It's very bad. This is a savings account and your requirements for minimum balance is obviously wrong...",1
2017,First bank is truelly the first.,5
2017,Best for your money,5
2017,Can't install it on my new phone.,1
2017,The best mobile app ever,5
2017,Nice app very easy to use,5
2017,Awesome,3
2017,The service is a wonderful inovation which has improved the  banking system and costomer care l am proud to be associeted with first bank,5
2017,Good,5
2017,It makes things easier,5
2017,Very good,1
2017,Very wonderful,5
2017,Easy to use,4
2017,This is the most seamless banking app in nigeria,5
2017,Ve it,5
2017,Good,5
2017,It makes my banking experience much easier,5
2017,Great app,3
2017,Bettet,5
2017,"I was trying to activate this application as required,  I was asked to insert OTP which I requested for resend, but I got a reply ""Device not found"". What do I do.",3
2017,"Very nice app, intuitive and simple on usage",5
2017,"It's very easy to use, very helpful and I like it",5
2017,Great app.,5
2017,It's lovely,4
2017,Kul and lovely,5
2017,Good,5
2017,I just love this app,5
2017,It's rare but it's cool,5
2017,"Banking made easy,now i know my stand,my banker is you.",5
2017,Convince,4
2017,Its very nice and easy to use,4
2017,Easy to make transfer.,5
2017,The best app,5
2017,Nice,5
2017,Am having issues any time I wanna make a transfer to other banks.,3
2017,The app is good. But I wish I could pay money into my account through this app by using recharge card.,5
2017,Perfect,5
2017,I think good,5
2017,Its okay I loved this app,5
2017,Lovely,5
2017,The app is good just like GTBank,3
2017,This app is simple and easy to understand,5
2017,Very useful,4
2017,Nice,5
2017,Doing well,5
2017,Pls I can't register it says invalid  card numbers .pls help,1
2017,I was debited thrice for a failed transaction with no reversal.,1
2017,It's peefect,5
2017,Easy to use. No issues. Great App.,5
2017,Good,5
2017,Nice one,5
2017,Awesome!,5
2017,Great app love it.,5
2017,Nice,4
2017,Remarkable. Works flawlessly.,4
2017,This app is very frustrating. Cant even do transfer.I hate it,1
2017,Its a great app n its easy to operate,5
2017,"The app is secure and safe to use. It is your partner. You can do everything you need with it. It is a true definition of going cashless. FBN, Truly The First.",5
2017,Very nice and fast,5
2017,Nice,5
2017,Good app,5
2017,It's better than before,5
2017,This app has been a lifesaver for making my Gotv and other utility payments even at odd hours when offices are closed.  I make transfers seamlessly. I Iove firstmobile.,5
2017,Pretty good,5
2017,I think they should allow a minimum transfer of 100000,4
2017,Firsr,5
2017,"The OTP is rubbish, if need to transfer money quickly the OTP will not allowed you. The OTP SMS will come after you got alternative",1
2017,Nice,5
2017,Its simple and so easy i am Very spired active with my firstmobile,5
2017,Perfect app,5
2017,Nice app,5
2017,It's simply fantastic.,5
2017,Have not failed yet,5
2017,Excellent,5
2017,This app is the best application i have ever used...,5
2017,It's so cool,5
2017,Lagos Nigeria,1
2017,Wow,5
2017,The best mobile app I'd ever used,5
2017,Lagos,5
2017,RATING,5
2017,Hon Joseph E Effa,3
2017,Ok,5
2017,"Am having problem with transaction.  I click on tranfer and is not displaying anything, this is so annoying. Please try to do something to it. I even deleted the application and reinstall, still giving me same problem. Please fix it.",3
2017,Very poor app,1
2017,Excellent,5
2017,Is one of the best mobile banking,5
2017,"This app is wonderful, easy to access, I love it.",5
2017,"The app is amazing and easy to use, i just love it",5
2017,the application is fantastic,4
2017,"I've been enjoying the app until 5 days ago. I can no longer transfer money because the ""transfer"" button no longer shows my account and my app is up to date. Please fix this frustrating problem.",3
2017,Firstmobilemonie,5
2017,Simple and easy,5
2017,Very perfect,5
2017,Itz good and helpful,4
2017,Great app,4
2017,Its ok,3
2017,Ex,4
2017,Stress free,4
2017,"Easy to use, accurate and very helpful. No long queues. Just from the comfort wherever you are",5
2017,I love it,5
2017,Easy to use but needs more packages,4
2017,Perfect 💯💯,4
2017,"Iam very happy when I'm using   this app,because it's simple to make transaction in a short period of time . but my only problem I don't know how to use my 2 account on single app if possible.",5
2017,I hate it. Keeps asking for OTP after putting the OTP still it doesn't work. Useless,1
2017,EASE N HELPFUL.,5
2017,😎,5
2017,Inability to transfer more than 20k daily and you can't log out to sign in 2 ur other account and you can't have more than one account in the app,3
2017,Is ok but is no longer serving me,3
2017,Dope,5
2017,Fantastic,5
2017,Excellent,5
2017,No,5
2017,When you buy other phone and the new phone has the app .it is not working can you help me new process,2
2017,I would however suggest that the app be able to have real-time sync with your servers. Most times when I go to check my balances I always end up seeing the wrong balance .,4
2017,Love it,5
2017,Great app,2
2017,Help ful,1
2017,Makes life so easy.,5
2017,And like,5
2017,wonderful app.bye to long queues,5
2017,Makes life easyeasy.,4
2017,Great app,4
2017,"Transaction doesnt go nd am debited nd recredited, nd am charged for sms notifications",2
2017,The best,5
2017,A great app better than ATM machine,5
2017,Helpful,5
2017,Easy way of banking,5
2017,Grt,5
2017,Keeps asking for OTP it didn't send. Useless to me now unless it improves.,1
2017,Better..,4
2017,This is a nice application I really appreciate,5
2017,Love this app,5
2017,"I am giving you 1 Star simply because I can't find anything less. I believe Developers bring up Updates/Upgrades for solutions & not to compound problems.  I can't transfer more than N20,000 a day of my own money? Is this a joke? Then of what importance is the Token? There's no place for it's existence anymore on the App. I am extremely scared what will become of this later on. What's the point of having the App & banking with you guys? If this isn't resolved in rapid time, you're will lose customers.",1
2017,I'm not getting my allerts and otp any more please fix,2
2017,Why can't I find my bvn number... Fix this,3
2017,This app is very nice,4
2017,Good app,5
2017,Its nice gosh,5
2017,Can't transfer. Fix it please,1
2017,"Easy to use, and very fast...",5
2017,Application,5
2017,First mobile is a good app..transfer done easily,1
2017,Good,5
2017,The First Bank to give us useless App at this modern age of cashless transaction era,1
2017,This app is so easy and always reliable. Thanks 1st bank,5
2017,Very easy to use,5
2017,"I cant transfer money.... it doesnt allow me input the recipients name, thereby not moving to stage 3",1
2017,Love it,5
2017,.,4
2017,This is an efficient app. Well done.,5
2017,Banking made easy.,5
2017,"Incredibly helpful in doing many bank transactions, Firstmobile is cool",5
2017,"Everything you want in a banking app, and then some",5
2017,It's good because it's reduce some stresses to go to bank in every little transactions,5
2017,Cool,5
2017,Your money on your finger tips,5
2017,Let's u down when you want to make transactions many at times. Been trying to make a transaction for days now..,3
2017,"Very helpful, no need cueing at d bank",5
2017,Best for all,5
2017,It's really helping a lot,5
2017,superb,5
2017,Nice,5
2017,Transactions  done in my home anytime of the day. Thanks,4
2017,"Live it, love it FIRST BANK.",5
2017,Wonderful and amazing. I,5
2017,Officer,5
2017,Good,4
2017,It'll make more sense if it can Alert/notify me of my transaction  I mean not just upload it but make a sound or pop up alert,3
2017,Nice one,4
2017,Good,4
2017,Awesome,3
2017,It really help me alot,5
2017,I don't need to go to the bank for transactions unless I need physical cash,4
2017,Good,5
2017,Wonderful and convenient application. But does not have landscape screen functionality. Kindly enable this function for user flexibility.,5
2017,"Well, this application has been  really  amazing.  I just can't login to my account.  After typing  my mpin it complain  about but network error and my Data is on and connecting.  Pls  what should I do people?",5
2017,Gud,5
2017,I transferred airtime to my line yesterday. My account was debited but I didn't receive the airtime.. After cross checking the account statement I noticed that the date which was on the statement was tomorrow's date.... Does it mean I would get my airtime tomorrow?,1
2017,"No space for OTP transaction, i can only buy air time with this app",1
2017,Fairs,2
2017,Lovely,5
2017,Fine,5
2017,Love it,5
2017,Wanted,3
2017,Kamba,5
2017,very nice,5
2017,First money transfers,5
2016,Good,5
2016,Very easy to install and access. The best so far among banks application I've used and still using. Kudos for the all the time update.,4
2016,Love it,5
2016,Lovely app,4
2016,Great app!,5
2016,Very useful no need to go to bank for simple transaction. Thank you,5
2016,Please i Will you look at rebuilding this app. Several times I have been debited for failed online transactions. With no immediate reversal. Poor app I must confess.,2
2016,Very useful apps,3
2016,"Awesome app, easy to make a transaction. I can't do without it",5
2016,Paly store,5
2016,One of the best mobile banking app so far.,5
2016,Display d picture or photograph of d person u are paying to... It will help and confirm u are making a confirmed transfers.... Jst hoping,3
2016,Loved it. Users friendly.,5
2016,safe,5
2016,Very useful app,3
2016,Download,4
2016,Easy to use,5
2016,The app is just like you've got your account in your room. Keep it up,5
2016,FirstMobile is The most reliable banking app ever,5
2016,I love it,5
2016,I need referral code please.,5
2016,FAST AND SAVE,5
2016,I can't register why?,1
2016,Great app,5
2016,The app is hitch free and good for online transaction,5
2016,Its worth d trouble,4
2016,Good connection,5
2016,is really nice having such a app.,5
2016,awsome,5
2016,It saves you a lot of stress and time.,5
2016,excellent application,5
2016,Othman j,5
2016,A very nice and short cut banking transaction it has no stress,5
2016,Nice app.,5
2016,Mobile banking,4
2016,In fact this is one of the most easiest mobile app I have enjoyed,4
2016,It's great one,3
2016,It's wonderful. ..save us a lot of stress and difficulties.,5
2016,Simply the best for transactions. I love It,5
2016,Simple to use,4
2016,Good,5
2016,Can't switch user on like other bank applications. Please work on that! It's a big problem,1
2016,Good app. Pls create an inbuilt  chat and call platform like Netflix so the app can be complete.,4
2016,You,5
2016,"The app is cool, buh you can improve on it so that it can save beneficiary automatically.",4
2016,The best mobile banking app forever i like all its features,5
2016,"ought to have been helpful, when ever I tried to log in, it keep saying i have reached maximum of ten device, well i guess u guys should eradicate the device limit of this app",3
2016,Ugochukwu,5
2016,Popson,4
2016,Good app,5
2016,First mobile,5
2016,"Very easy,you too can try it out",5
2016,"I have tried making transfers on this app to fbn customers but was asked to wait for an OTP which never came. Asides account balance view, this app is of no real value to me",2
2016,It was very nice and helpful. Good,3
2016,I'm also confident of transaction successful hardly fails one in time of desperate need,5
2016,I love it,5
2016,Ibrahim a mbulo,3
2016,Nice,5
2016,It refuse to install for a whole day,2
2016,Good to have  it for mobile transfer,5
2016,Best thing from firstbank,5
2016,I Luv luv it,5
2016,i never got the sms token while trying to register,1
2016,Waooo!!!,5
2016,Wonderful,5
2016,Very Good,5
2016,Good,5
2016,Very good I love it,5
2016,"Good morning, Sir/Ma. I tried to buy airtime of #100 using my firstbank mobile banking app on the 21st of this month (December) I and was debited, but I didn't get the airtime (till today - 23rd). And my money has not been recredited to my account. Why?",3
2016,Incredible,5
2016,My bank,5
2016,It is a very good and laudable innovation & one of the best things that happened to this generation.,3
2016,I'm so much loving this app,5
2016,Good,5
2016,Efficient,4
2016,"Compatible, simple and easy to use.",5
2016,Uguh uchechukwu,5
2016,efayobase,5
2016,Simple fast and easy to use,5
2016,Simple and smart,5
2016,Biz,5
2016,Great networking platform,5
2016,Professor Udoh,5
2016,I rilli do love it #its d bst en easiest,5
2016,Splendid,5
2016,Every first banker should have this app! Wonderful,5
2016,Very useless app.,1
2016,Great App,4
2016,Good one,5
2016,The App needs to be improved upon. The beneficiary section needs improvement,3
2016,Banking,5
2016,Splendid,5
2016,This app was better with its previous 50k transfer limit and token works. Now our tokens are useless and limit is lower at 20k. This will increase the crowd of people in banking halls and ATM machines for transfers. Very poor upgrade. Your customers are not happy.,1
2016,"Simple to install and use.  Great, First Bank!",5
2016,Excellent,4
2016,It is a very good application,5
2016,New account,5
2016,It's a very useful and efficient app. Love it,5
2016,,5
2016,Please I don't receive my OTP code during money transfer,3
2016,Very useful,5
2016,Fantastic,5
2016,Good,3
2016,It helps me a lot. No need in stressing myself queuing in d bank,4
2016,Male,1
2016,Easy for transaction of money wherever u might be,5
2016,First installation and it started working ..nice job first bank.,5
2016,Excellent!,5
2016,It is great and simple to use,4
2016,Excellent,5
2016,Very easy to learn & always reliable. Thank you so much First bank!,5
2016,It's okay,3
2016,"Omo, this app make sense die!!!! The awesomeness can't be estimated. I only want them to include a feature where you can easily add other accounts that you own with the bank.",5
2016,You first,5
2016,"It's so fabulous, so easy as ABC, I love it",5
2016,I love it,5
2016,I love it .....but please...make this app fit de do up to 5million naira instant daily transfer.....so that God go de help n bless first bank....thanks,5
2016,Easy to use.,5
2016,"I like it,is a good app wrk so well",5
2016,Abuja,5
2016,I really enjoy it,5
2016,Nice,4
2016,The best banking app ever,5
2016,Nice easy to use,5
2016,First mobile,5
2016,It's Ok,4
2016,I think everyone should give it a try!,5
2016,Non need of going to bank before u get your money.,5
2016,Good 1,5
2016,"An app that inspires, making my transactions seamless.. Thank you team first",5
2016,Very good,4
2016,Bosun,5
2016,Make life easy  from bank stress,5
2016,I love it,5
2016,Love it,5
2016,"Not working for me even with S6 edge, wonder how it works for others. Anyway, we appreciate. Thanks.",1
2016,Super..,5
2016,"I love it, is the best among other app am using.",4
2016,everything,5
2016,"Hate the app ,it has cost me a lot of money and time and yet no tangible results",1
2016,"Good  app, fast and easy.",5
2016,Upgrade is highly recommended.am not able to make transfer again. .please sometimes must be done fast about this. Is annoying when am in need of making use of what i have it will be unable to work out. ..😴😡😴..Am still waiting,1
2016,Fine aps,5
2016,Hi how to create my own password before transfer,5
2016,Splendid,3
2016,Nice,5
2016,Lagos,4
2016,"Why would our daily limit be 20000 we should be given an option to chose limits,  plus the app is always asking for otp number which is 5 numbers and when u put the otp number it tells you put in 4 digit pin... And my pin is not even working for transfer",1
2016,Good.,5
2016,Good,5
2016,But Try To increase the Transaction Limit Per day from 20k to something better like 100/200k...,3
2016,It's just beautiful,5
2016,"I love it, it's makes my transaction easy",1
2016,"The app hangs at every botton pressed. Besides that, it's supernaturally slow.",1
2016,Sweet,5
2016,Nice,4
2016,Good,5
2016,Nice,3
2016,This app is splendid. It's really a mobile bank.,5
2016,Its the best of all apps,5
2016,ITS ABSOLUTELY EASY AND SMART.,5
2016,Excellent,5
2016,Love,5
2016,Best so far,5
2016,Satisfied,4
2016,Good,2
2016,Good work from the maker,5
2016,Nice and handy but has been disappointing me for the last two months. Keeps telling to cross check my network even when the network is fully operation,3
2016,"With this... Am secured. Am never ""cash-traped""...",5
2016,Good 🍎,5
2016,"Very useful an app, kudos to the developers",5
2016,It's a a very good application,5
2016,I don't like how they restricted the maximum amount of money I can transfer to 20000naira,1
2016,Lagos,5
2016,Good,5
2016,Science and technology are wonderful,5
2016,Working effectively,4
2016,"Thanks for this great app. I acknowledge the improvement made to the app. However, transaction details are still not detailed; Recipient account name and account number. You should also include a feature where the 'transaction successful screen' automatically saves to gallery as a .jpg file with a watermark: FirstMobile App. That becomes a valid receipt. Please work on it.",4
2016,Nice,4
2016,Good,5
2016,Best of all,5
2016,Good bye to long stay in the banking halls. I can monitor my account and do transactions while abroad. I am so glad to be able to reach out to my family with financial support in minutes.,5
2016,Very good app,5
2016,Very cool and easy to use,5
2016,"I ADVISE ALL FIRSTBANK CUSTOMERS TO DOWNLOAD THIS APP NOW, THIS IS THE BEST.",5
2016,Easy way of banking,4
2016,This app made banking easy for me,5
2016,💧💔💔💧💔💔💧 💔💔💔💔💔💔💔 💔💔💔💔💔💔💔 💧💔💔💔💔💔💧 💧💧💔💔💔💧💧 💧💧💧💔💧💧💧,5
2016,Good to use,5
2016,Very good,5
2016,Good,5
2016,"Very easy to operate ,different from all other banking app.",4
2016,Normal,4
2016,Nice,5
2016,"It has saved me a lot of stress and time of visiting the banks and ATM machines, though the network could be funny sometimes,it's still preferable.",4
2016,"The best ever bank application used by me ,very simple and effective .Carry on jare",4
2016,Nice one,2
2016,Such a wonderful app,4
2016,Business,5
2016,"Why is the daily transfer limit N20,000? Initially it was N50,000 which wasn't OK because it was small. Not OK.",2
2016,Nice app for mobile transfer.,3
2016,"Sincerely, this application is beautiful, it helps a lot. Without any stress your transaction is done. Thank you first bank.",5
2016,"I like it, it's fast nd best",5
2016,I cannot transfer why?,1
2016,"How can, in this time and age, there be a mobile banking app that wont let you transfer anything more than 20,000.00 in a day?? So If I have to transfer anything more than that it means I have to go to a bank?? So why is this called a ""Mobile"" banking app?? I should be able to do most transactions on this thing! This is sooo useless. I wasnt expecting this! Serious waste of data and time!!",1
2016,is unsuccessful to my server,1
2016,I like the option of letting you transfer small amounts without a token. This is very useful as one cannot be carrying tokens everywhere especially when one has accounts with more than one bank. It's also intuitive and easily navigable. Graphics are good and pleasing and finally one can purchase airtime via the platform. It's really cool.,5
2016,Great app. Easy and on the go.,4
2016,I now find system easy and secured,1
2016,First is Firstl,5
2016,Mr,4
2016,Love it all,5
2016,Health Care Services Provider.,4
2016,Is good and I love it,5
2016,Great,5
2016,Very poor,1
2016,Satisfy,1
2016,The only good thing from first bank to its retail customers.,3
2016,Great app,4
2016,Awesome app,4
2016,It is the best mobile application I have ever come across. That's why 1st bank is the First.,5
2016,Transfers to other banks are instant,5
2016,😎,5
2016,Its cool,5
2016,"The app is superb,  great and marvelous. The graphics n d functionality is very good but I will also call for the increment of the transfer limit from 20,000 to at least 200,000 or even device a secured means of transferring larger sums. Keep d good work of making us happy.",5
2016,It whao,5
2016,God grace,5
2016,Very good,5
2016,Very good app easy to use anytime love it,5
2016,"Frequent  failed transactions and after refund, the transaction fee is not  refunded as well unlike Gtb. I am installing it ASAP",2
2016,It's ok,3
2016,It's very great,5
2016,Very easy to use,5
2016,Very easy to download and set up,5
2016,Wonderful app,4
2016,Ok,5
2016,Its ok,3
2016,"Ever since I updated this app on my phone, its not been working well..your update is just sack...refuses to load after taking so much time to load it refuses to display my accounts hence its not useful for transfers...😡",1
2016,I really satisfied with the app.,5
2016,Love it,5
2016,This is the most unreliable bank app out there... It doesn't work 70% of the time,1
2016,Am getting a message that I have reached the maximum of 10 devices.. Please fix this problem,1
2016,....though very fragile,3
2016,Like,5
2016,Good one there,5
2016,The best,5
2016,Good,3
2016,Good,5
2016,Nice one,3
2016,The application is superb. Keep it up.,4
2016,Rev.,3
2016,Nice,5
2016,"I love it !!! Step Ahead , You First",3
2016,Cause I was unable to install it it keep saying this app can not be installed,1
2016,Fast and fantastic and friendly.,4
2016,Nice,5
2016,"Please, help us include customer service here, sometimes we might need to contact them for any information. Thanks",1
2016,I love it,5
2016,My brother log in to access his account through my phone... Since then... I have been having problem about login to my account through my phone,2
2016,The app is very help.,5
2016,Update one,5
2016,It's ok,3
2016,I updated my own since then I can't transfer,1
2016,Love it,5
2016,Saves me from standing on a queue.,5
2016,Convenience and portable,4
2016,I love this app very much. Is fast and simple,5
2016,"Fast and convenient, satisfactory!",5
2016,Superb,5
2016,Its superb,4
2016,"Hassle free,  simple and straightforward",5
2016,Very good & effective app,5
2016,Good,5
2016,Fantastic,5
2016,Good,1
2016,More than  good,5
2016,Simply amazing. Now I don't have to worry much about my financial transactions. 👌👏👏,5
2016,"Pls, improve the speed. Too slow.",3
2016,Good,4
2016,The best mobile app for going cashless ..... It d reason am still using first bank acct,5
2016,Not satisfied,3
2016,I can't even buy a recharge card. There is no option to enter OTP,3
2016,Money,5
2016,Very cool,4
2016,Nice,5
2016,"This is impressive I am proud to be a partner ....Sending money, checking balance and pays payment very easy --",5
2016,Better,3
2016,It's a nice app,4
2016,I like this,4
2016,User friendlyy,4
2016,Nice app. Easy to use,5
2016,"I've used it and I enjoyed it so much. It's fast, easy to use and no crashes. Thanks to FirstBank for making life simple. So good app!",5
2016,I really enjoy this app,1
2016,To love it jor,5
2016,Nice,5
2016,A little bit slow,1
2016,"Not supporting Android 4.0 version... Aside that,the best app",5
2016,I love it,5
2016,This is just the marvel of mobile banking... Been very long I stood in queue! Thank you my bank!,5
2016,Very very good,5
2016,"Very good, thank you first bank",5
2016,Atoyegbe Israel adebanjo,1
2016,"The firstmoble appl is simply fantastic, it is easy and fast in operation. I am really enjoy king it. Thank you First bank, keep it up.",1
2016,"It's good and easy to use because I can do what ever I want from my phone, because I hate going to Banks in Nigeria it's very annoying and bored",5
2016,Awesome,3
2016,Satisfactory,5
2016,It makes banking transactions lot easier,5
2016,Like it,5
2016,It's helpful. Easy transaction.,5
2016,Good.,4
2016,Effective and efficient,4
2016,"Good app, though sometimes it doesn't respond. Please try and improve the app.",4
2016,Great app,5
2016,It's a nice app,5
2016,"This app used to be great,until I updated the app,i can't even transfer money anymore,it will tell me to enter OTP,i have to wait for them to send the OTP to me,till the session ended I didn't get the OTP... what's that? How can I be waiting for 30mins all in the name of getting OTP msg,i've got no time for that....You should find a solution to it or del it...other banks are progressing and you're moving backward... SERIOUSLY!",1
2016,I can't use more than one account with this application. Pls help me because I have registered one account.is not allowing me to log in with another account,1
2016,Firstbank always comes first,3
2016,Sweet app so easy and good to use,5
2016,Very effective,4
2016,Fast and easy,5
2016,Love it,5
2016,For real,5
2016,This app need improvement you can not send more than 20# very very bad app it is of no use is a bad app compared with some other banks Mobil app,1
2016,Good,2
2016,Nice,5
2016,Very annoying,1
2016,Good,4
2016,This app makes things a whole lot easier.. And it's time saving.,5
2016,Easy,5
2016,Great and helpful,5
2016,Inspiring,1
2016,There is still room for improvement anyway,3
2016,Good,1
2016,"It's a great app it's easy, convenient and gives me a preview of my account.",5
2016,Lovely,5
2016,"It's always restarting, they even charge for failed transaction. Nonsense app",1
2016,,5
2016,Very good,5
2016,Firstbank,2
2016,Reliable,5
2016,Good,5
2016,Alhmdlh at every moment....,1
2016,Very easy to use,5
2016,It makes banking lot easier,4
2016,Ya I love this app. First bank u will still remain the first. I enjoy using my first Mobile App. Both my token works perfectly. Keep it up first bank,4
2016,Ajaokuta kogi state,4
2016,Pls first bank should try and allow us to be able to delete our previous device activated on the app because have been unable to use the app cos av activated on 10 device this is not cool at all,2
2016,Its a very good app,5
2016,Very OK,4
2016,Dr,5
2016,The best,1
2016,Need more works to be done. Like adding account no when transfer and when recharge can't take us to phone contact.  Pls do something.  Can't even transfer up to 100k may be 20k. Why?,2
2016,Its convenient and reliable.,5
2016,This app has really helped me in so many ways now I don't have to go the bank for transfer or to use the ATM in recharging my phone anymore.,3
2016,Is really nice and fast for transactions,5
2016,Its best! Talk about convenience,4
2016,Just the way other apps works,4
2016,Promiae,1
2016,Excellent app,5
2016,"When I try to login, the keypad does not respond swiftly. I consistently do hard punch on the screen of my phone for it to respond. Please can this be fixed?",2
2016,It's been so wonderful. I now have First Bank @my door step.,5
2016,But it does not display all banks at once,3
2016,Good,4
2016,Love it,1
2016,The best,5
2016,good,4
2016,It makes me feel like using it every day. So friendly,5
2016,Fantastic,4
2016,Very easy to use and fast,5
2016,perfect,5
2016,"Have made so many transactions, no disappointment I give all the  stars 🌠🌠🌠🌠🌠🌠🌠🌠",5
2016,Bur find it dificult to upgrade the app,5
2016,One of the best,5
2016,A must have for  all first bank account holders,5
2016,Very good,5
2016,"I v been using this app for some time but after upgrade, I v not been able to use it. It keeps saying network error and d downgrade is not loading. Kindly do something to it.",1
2016,The best around,5
2016,Good apps and it's awesome,4
2016,Very good,3
2016,"I feel good using this app be4 but now, I can't transfer money easily anymore. My last transaction was reversed. I nearly loss almost 40k because of this app. Do something pls",3
2016,Ibadan,5
2016,Tanks First bank,5
2016,Best of it,5
2016,"What da fuq?? #20,000 limit in a day?? What's the purpose of using your app then.",1
2016,Good,4
2016,Not bad,4
2016,It's a master piece,5
2016,Make easy,5
2016,No issues with the app,5
2016,Very good app,5
2016,Cool,5
2016,Beautiful app,5
2016,This App is fine,5
2016,Friends blocks industry,5
2016,Good,5
2016,Good,5
2016,,1
2016,The app is cool but for two issues: 20k daily transfer limit and it only has naira bet under lottery... I use bet9ja as such I can't fund my account here,3
2016,Limitation of 20k is total rubbish. And option of a token that never comes is another thing.,1
2016,Nice and easy,5
2016,"This app is mandatory 4 every firstbank customer, am not advertising for the bank but it carries a vital importance.",5
2016,Nice one. It makes my transaction easier,5
2016,nice app,5
2016,Cool,1
2016,"THIS APP IS VERY GOOD TO USE, I RECOMMEND IT TO EVERY FIRSTBANK USERS",5
2016,Y i don't Lyk it is cos i CNT transfer to other bank,2
2016,Very lovely app,5
2016,Good one,5
2016,Nice working app,5
2016,Best banking app,5
2016,Perfect,5
2016,"Great App! Limit of funds transfer should be raised to at least 200k, and once the security issues are sorted out.",4
2016,This is the best mobile banking app I know.  It eases your banking stress.,4
2016,Why someone can't use two accounts on it?,4
2016,Hate it,1
2016,Fast accurate and reliable,5
2016,No stress,3
2016,It's ok,4
2016,"I don't have to go to the bank to transfer,pay bill etc just in my room I can do that. First bank is the first",5
2016,Wonderful,5
2016,Great,4
2016,The application is easier to use.,5
2016,Best Mobile Banking so far.... Love it!!!!!,4
2016,Cool app,5
2016,please first bank award those who designed this app. it is the better and the best of the best mobile banking app. Thanks,5
2016,Lovely,4
2016,Very nice application and is very good and helpful. Thanks First Bank,5
2016,"Made online transactions easy as  ABC but can you incorporate the use of token on this app?  N20,000.00 upper limit is a big problem.",5
2016,The first thing that I have to do with it are just as well as best,5
2016,IT IS REAL AND AWESOME!!!!!!!,5
2016,This app is sometimes unreliable. Hope you guys work on this,4
2016,"Easy to use, relief me",5
2016,Good and excellent,3
2016,Why create an app if you're not ready to follow through it's functionality?? This app is useless. I can't transfer money. I have been trying this for a couple of weeks now. Perhaps you should steal a page out GTBank's idea??,1
2016,Superp,5
2016,Good Good,5
2016,The App is nice... Makes payment easy to handle,4
2016,"The app is good,it very easy to use",5
2016,Sweet,5
2016,Best app ever,5
2016,"M jux gona say awesome!!! It is fast n easy.The app's UI is a wow and much beyond that is the customer care service. Several times i had issues nd they responded quickly 👍 , helped solve 'em. Tnx 4 d apps... Saves time, energy nd airtym (*894#  sucks) ;-) ...",5
2016,Do something please,2
2016,D apps it's awesome......,4
2016,Very ok..,5
2016,Awesome...,4
2016,Good to go,5
2016,Apk,5
2016,Won't ask for more!! Just enough!!!!,5
2016,This app is one of the reasons why I'm still a FirstBank customer. It is always reliable and it helps cement friendships 😀😀😀😀😀,5
2016,Forget the sweet comments u saw...  I saw them too and I downloaded it. It can hang for Africa. And first bank Internet is so poor that sometimes it take 20 mins to transfer fund.,1
2016,Now i belief that me first because u just make everything easier for me. Thanks firstbank,5
2016,good,4
2016,Superb,5
2016,Very easy to use and good security. I go to banking Hall for deposits nd withdrawal.,5
2016,Simplemente el mejor,5
2016,I cant add two account or is it dat idk aw to,3
2016,Great App,5
2016,Excellent,5
2016,Very good and beautiful.,4
2016,OMG,5
2016,HONEEY BEES,5
2016,It is time saver,5
2016,This app almost drain all my battery before I can be able to make one transfer. It's really slow compared to other banks mobile app. Please do something urgently.,2
2016,"The app is very nice but after I had phone issues and i installed it back to the device, I tried logging in but the app keeps telling me, 'device limit exceeded' how do I get this app to work plssss",5
2016,"It's abit complicated, but its okay",3
2016,Its cool,5
2016,Am trying to use the app is not responding,2
2016,A good app from a good bank,5
2016,Superb,4
2016,Perfect,5
2016,"Can't download with my N200,000 worth of MB.  Download only works with Wi-Fi.",2
2016,Fast and easy transactions at your own convenience,5
2016,"Easy to use, fast and reliable but it does not generate receipt.",4
2016,The UI is good but the app crashes a lot. It slows down the phone and makes it hot..,2
2016,Nice application,5
2016,App,5
2016,Effective,3
2016,Excellent,4
2016,I knew it will be good when I starts using it,5
2016,"Seriously is very easy to use,  is cool.",5
2016,It has helped me alot even till now,5
2016,Its very helpful and also saves you a lot of time. Kudos to Firstbank,5
2016,Made my day easy and convenient,5
2016,Is one of the best app i know very easy to access,5
2016,Good & easy to use,5
2016,Ok,5
2016,It makes my everyday life easy!!!!!,5
2016,Love it,5
2016,It has made it easier for me to carry out transactions.,4
2016,Useful,5
2016,I hate this application!!!!,1
2016,I love it,1
2016,Instead of going to  the bank for just a small amount of transfer u can just save time and effort...... The best,5
2016,More features,5
2016,I happy with it,5
2016,"I just updated this app hoping for a better experience, but the disappointment is unimaginable.  Oh Yes, I HATED IT.",1
2016,Great app,5
2016,Awesome app,5
2016,Ade,5
2016,"Banking with ease, no stress.",5
2016,Nice App,5
2016,Very helpful and reliable.,5
2016,Fantastic,5
2016,Nice and very OK,5
2016,Great app for great bank,5
2016,This is an improvement to the banking industry in Nigeria. Very little number of people is aware of its usage.,4
2016,OK,4
2016,Very interesting,3
2016,Very interesting,5
2016,There is always room for improvement. Good apps,4
2016,I Love It,5
2016,This app is beautiful,5
2016,"It's the best,  user friendly bank app in Nigeria.",4
2016,I love this app,5
2016,So cool can i give them a ten star,5
2016,Thank you,3
2016,absolute,5
2016,Great job guys,5
2016,Nice,5
2016,I love it cos its safe and keep me updated,5
2016,Your network service is poor. I can't effect an urgent transfer. Time is running out.  I cant deal. What then is the purpose of this App?,1
2016,Uncompearable,5
2016,Stay on it,4
2016,Mobile banking application taken,5
2016,Love it,5
2016,Simple and quick,2
2016,Liked it,5
2016,How do I get my serial number and activation pin,1
2016,"it save my time and energy... I don't need to go bank any more, all I need to do is to open my data.",5
2016,"Second to none,i love this app",5
2016,Most times hard to access.,4
2016,But it gives issue iPhone wonder why,3
2016,Lovel,5
2016,Excellent,5
2016,nice,3
2016,Keep the service on,5
2016,The application is good and OK,5
2016,Nice to have it,3
2016,Good apk,4
2016,Very good,4
2016,"This app is awesome, i just need a higher transaction limit per day",5
2016,Nice app good speed and easy banking,3
2016,Excellent,5
2016,Good and nice,5
2016,"This is awesome, truly, FIRST NEVER FOLLOWS.",5
2016,Good,5
2016,The best banking App .,5
2016,"This app is fantastic,a must get for every first bank customer",5
2016,Hmmm its nice to have this app my challenge is transferring cash to other bank isn't smooth. It won't confirm account details of the person one is transferring to. Pls update. Thanks,3
2016,Very good,5
2016,Fresh,5
2016,Dis app is great,5
2016,It make my transaction easier.,3
2016,Wonderful app,4
2016,Thanks for your efforts.,5
2016,"I have been trying to use my token on this app but the option is not even coming up. How can the transfer limit be just N20 000 when i cannot use my token? How do i rectify this problem? I've already synchronised my token, made two transfers less than N20 000, so what next? I'm highly irritated by this inconvenience.",1
2016,It is well ok. Kudos to developers,1
2016,Love it,4
2016,"The limitations of 20,000 naira per day should be reviewed to make the application perfect.",4
2016,I proud of this,5
2016,Very nice,5
2016,"It's a very nice application, very easy-to-use",4
2016,Perfect night easy,5
2016,I love it,1
2016,Nice app,5
2016,Tried transferring money to a friend and I'm told to wait for an otp to be sent to my phone. My sim is functioning but I haven't seen any otp. Fix this and take 5 stars,1
2016,Robust and user friendly,5
2016,easy to use,5
2016,Just love this app,5
2016,Love it,5
2016,"Best app ever I don't even need to go to the bank to activate it, and very fast in transfer",5
2016,Never disappoint,5
2016,Love this app,5
2016,This app is my reason for fully banking wt 1st Bank,4
2016,Love it,5
2016,I love it and make things easier,5
2016,The best app ever,5
2016,But I'm trying to register another account but I don't know how to,5
2016,This first bank app is very effective and satisfies me always. Keep it up...you First,5
2016,Best app so far,5
2016,Masha Allah,5
2016,It is easy to operate and fast in any kind of transactions you want to make.,5
2016,Good but sometimes network problem,3
2016,"Very effective, love it",5
2016,"Loved it, but had issue transferring to other Banks. Hope that has been fixed",4
2016,Very good and easy to use. One can easily detect if there is a mistake in what one is sending. I love it.,5
2016,Good,5
2016,Excellent,4
2016,"I enjoy this app, I think this is the best offer I ever got from first Bank, however, I  want the transfer limit to be raised up. 👍👍👍",4
2016,"It my banking life easier, i buy and pay at any time any way",5
2016,Excellent,4
2016,Itsexcellent,5
2016,Moses,5
2016,This app is so helpful. Easy to use and always responding in time. Thank you first bank.,4
2016,Nice app.,5
2016,It nice am enjoying it,5
2016,Perfect.,5
2016,20k per day...are u kidding me? When I can transfer up to 100k from other banks app. Pls fix this issue.,1
2016,One App you can not afford to leave behind. Take it anywhere you.,5
2016,"No delay, no line up",5
2016,Excellent,5
2016,Very fast and lovely,5
2016,"The app is great, keep leading, true to your name 1st bank.",4
2016,"Great app, highly innovative and user friendly",5
2016,It was very easy and fast download i still said it again keep it up.,5
2016,One and only,5
2016,Excellent,4
2016,Sometimes it doesn't launch.. Jst shows a blue screen and stalls. I must stop the app an restart before it comes back to normal.,4
2016,This is a great app! First Bank always improving on the go.,5
2016,The app opens easily and could be easily used.,4
2016,Not working on transfer,1
2016,Working  perfectly,4
2016,"Nice one, easy to use.",2
2016,"Well am overwhelm to express what it has done to me, all stores from bank have reduce only to pay in to my account, I love",5
2016,i really want to use d app but it keeps asking for referral code.please how do i get the referral code...helppppp pleaseee!!!!!,3
2016,Quite ok,4
2016,Very easy to use and fast... Love it,5
2016,The app is very easy to use,4
2016,It's a Nice,5
2016,Good,4
2016,Effective,5
2016,"This app is great,  easy to use and friendly.  I have had the only option to use it any time and anywhere.  FBN plenty keep it up.",5
2016,Its good,5
2016,Best of its kind,5
2016,It so cool. First bank u guys are the best,5
2016,"Good app designs, functionalities but it keeps crashing",2
2016,I never see a kind of reliable app like this in fact I luv it,5
2016,"The running of the app is smooth but this limit of 20,000 transfer a day it's a big setback for this app. I don't know what's your reason for this, but it doesn't give customers ease of transaction one bit. Please fix this so that you don't get most of your customers shifting their monies to other banks that meets this.",3
2016,"Most times it works, sometimes it doesn't",3
2016,Online banking,4
2016,Loved it,5
2016,"Superb!!  I truly love this app. Smoother and easy operations compare to other banks mobile app that hangs eg Access, Uba...",5
2016,I recommend this application to all my friends.,5
2016,It's wonderful,5
2016,It ok,3
2016,Very effective,1
2016,Excellent,5
2016,Yes it's the best out of them all to God who made me it's the best,5
2016,Nice and effective,4
2016,Awesome App just that you guys need do something bout not able to use it for two different accounts without linking them together. Even with that small defect I'm giving 5 stars 👍👌👏,5
2016,I lobe it,3
2016,Perfect,5
2016,Creditworthiness,4
2016,manifestation,1
2016,"It's okay, I love it.",5
2016,"Too many OTPs even after activation, sometimes I get debited even when the transaction was unsuccessful...",2
2016,"Very easy to use, and always gives the feeling that you owned your Bank",4
2016,Made life easy.,5
2016,Super cool,5
2016,Nice app,1
2016,"It's handy, easily accessible mobile app. Courtesy of FBN",5
2016,Very helpful. I love it.,5
2016,Applications,5
2016,Awesome,5
2016,Convenient,5
2016,"I'm new here, but from report from your review blog, I am looking forward to an exciting and smooth banking on my device, I hopely feel it gonna be a good apps",5
2016,Fast and reliable,5
2016,Good app but I  can't check my account history,3
2016,Good,5
2016,This is a smart way to cut away the long waiting line common in banks keep it up firstbank,4
2016,First smart banking.,4
2016,With this app First Bank is truly the first!,5
2016,But it stop working I just used it once,5
2016,Great app,5
2016,Very easy to use,5
2016,"Good, excellent",5
2016,I love this app.,5
2016,"This app reduces my rate of transportation to the bank there by saving my precious time. I love it, thank you first bank",5
2016,Excellent compared to others!,5
2016,I love this app,4
2016,Like it,4
2016,Its so amazing.,5
2016,It is perfect,5
2016,"A good app, bank transaction made easy",5
2016,"Dis is not one of d best but, d BEST banking app I hv used",5
2016,Fairly good,3
2016,I love this app,5
2016,"The best and easy mobile banking, very convenient.",5
2016,Works well.,5
2016,good,5
2016,Very very gud and very useful to me!,5
2016,Very fast,5
2016,Good,3
2016,Can't log out the former for the new acct.,3
2016,It works wonderful...,4
2016,I love it not need to go to counter before sending money,5
2016,"I love this app so much, its so useful",5
2016,A unique app as far as mobile banking in Nigeria is concerned.,5
2016,"Its perfect, banking with lot of easy",5
2016,Cool app,5
2016,LOVELY & OK *** 👑,5
2016,Thumb up for First Bank Mobile App. Its great and superb. I enjoy using it always.,5
2016,This a wonderful mobile banking easy to use.,2
2016,Nice,5
2016,First,5
2016,App working very well.,5
2016,You can't log out,1
2016,This is an excellent innovation. Keep it up,5
2016,"Fast, effective, easy to use and never disappointed",4
2016,Nice app- keep the ball rolling,4
2016,Chukwu excel,5
2016,"The new update on this app is so lovely, fast, dependable, more secure and easy to use.. Great one from first Bank, keep it up and continue leading....",5
2016,Fantastic,4
2016,Gud,5
2016,"I love this application, very interesting and easy to use. Thanks admin",5
2016,Easy,4
2016,First E Banking is OK and good to go.,5
2016,I keep getting a place for referral code after the security questions and its doesn't allow the registration complete successfully.,2
2016,Wow experience. Bug has been fixed in the updated ver. 1.5. Awesome response to the initial reported crashing. Lets bank away.,5
2016,This app is easy to use. Works very well when paying bills and doing transfers. Keep up the good work.,5
2016,Very useful,4
2016,So. Good and awesome,5
2016,Can't see my account,1
2016,Nice jobs FBN,5
2016,It works well,4
2016,This app is just built by the selected best. Keep it up guys. Love your work and God-given intellectual prowess,5
2016,The best,5
2016,Excellent,5
2016,Easy usage,5
2016,After updated to 1.5.. not log in is not connected,2
2016,love it,5
2016,Easy money at hand,5
2016,This is one of the best mobile application. Thank you First Bank,5
2016,I am in love with this app. Keep it up.,4
2016,Very good,3
2016,This app is still at its best working state and my 24/7 Banking experience is Excellent.,5
2016,Awesomeness simple to use,5
2016,Nice,5
2016,"Lovely app, it limit Bank congestion.",4
2016,Awesome,5
2016,Ak,5
2016,Good,5
2016,Exceptional,5
2016,This app.is very secure and easy to operate at anytime.I have used it to pay many transactions and bills.I no longer go to the bank for minor transactions and even some major transctions i do them via this app.Thanks to Firstbank app.,5
2016,Always proud of ur service.,5
2016,So simple and easy to use,5
2016,EXELLENCE,5
2016,Good in transfer money,5
2016,I was unable to login to your firstmobile since yesterday,4
2016,Dis is wonderful. Bcos dis apps makes things easy 4 us,5
2016,Unlike other bank app. It's very reliable,4
2016,Very good,5
2016,Handy and working perfectly well always,5
2016,This is the 6th time I'm downloading this app. It keeps sending me error message and sometimes it takes like forever to come up while other bank's app installed on my phone are not like that. It's actually frustrating to use. Firstbank u need to sit up and correct whatever thing is wrong with this app. Learn from banks like Zenith.,1
2016,Awesome!... Fast n reliable. First bank truly the FIRST.,5
2016,I love this..... App.... I mean it just makes all my online transactions easy.... Love u guys,5
2016,I love this app thanks to first bank,5
2016,It's Good for sending money from anywhere in Nigeria as I know for now,5
2016,The simplicity in registering and usage is unmatched.,5
2016,I haven't been able to logout an old account from my first bank mobile app. I've written to the customer care and even went to the bank to complain. The only option they could come up with was that i should restore factory settings. Restore factory settings and risk losing virtually all my files cos of a piss-poor application of yours? You guys should Kiss my middle Finger for all i care. I think I'm gonna ditch this messed-up bank though,1
2016,Since I have been using this apk my money transfers problems ends. No more queuing.,5
2016,It is a good bank,5
2016,Cool and great app,5
2016,Excellent,5
2016,Assurance of insolvency,4
2016,"It's very handy when it connects, I recommend it as a secure way to transact.",4
2016,Cool,5
2016,The application is good.,5
2016,It's very convenient for me always,5
2016,Always prompting error every time. Why?,1
2016,This app has really made banking very easy.,5
2016,I love this application. You guys are doing wonderful.,5
2016,Makes banking easy and convenient.,5
2016,😊🙌,5
2016,Tanks to 1stbank for this apps,3
2016,Better,4
2016,Fantastic,4
2016,I've been getting this error message all day! Please fix it,1
2016,"The application is good, but most of the time you cannot transfer to other banks",3
2016,"Nothing like it among all other bank's app. Smooth, lovely interface and excellent features.",4
2016,Perfectly sweet,5
2016,I 😍 it,5
2016,"Wonderful,",5
2016,Keeps on sending persistent error messages that the app has stopped working,1
2016,Nice app,5
2016,"First mobile app is nice and very interesting banking app, I used it in most of my banking transactions especially regular checking of my balance, transfers, without necessarily visiting branch, please keep updating the app and security measures in place for safe and secure mobile banking to technology friendly users like us.... Your first customer Naseer",5
2016,Good App,5
2016,Superb,5
2016,Am having difficulty making transfer to other banks now,5
2016,"Honestly the best Nigerian banking app have used, really straight forward",5
2016,Whenever I receive OTP and go to my inbox to view the OTP and return to the app to complete a transaction it starts allover again in which a new OTP will be sent and same thing still happens.,1
2016,Best,5
2016,Truly the best first,5
2016,I love it is easy transaction,5
2016,"This app worth it, best account app",5
2016,Easy to use,3
2016,Love it,5
2016,this is too bad.evrytime it shows error msg,1
2016,"This App is wonderful, I love it, i would have given it a 5 star but the last upgrade (version 14.0.0) was a total 0. When you log in the pages will not display, when it displays half of the information will not show. Like something cleaned half of the screen. Although transaction s goes through, but that's when the command prompts show on the screen. You know they are there but some how is not appearing. I am even scared some one may have hacked the app. Please do something about this, and you will get a 5",3
2016,Best mobile bank app I've enjoyed so far,5
2016,Always crashing..,1
2016,It's an awesome app,5
2016,I love the app just that each new page has elements of the previous one and it gets pretty annoying.,3
2016,Just love it and it easy form of payment and transaction,5
2016,Too good to ignore,5
2016,It really aids in time saving  and energy.,5
2016,It's really good,4
2016,Ondo state,1
2016,Mary,4
2016,"Love it so much, keep it up.",5
2016,Makinde.isiaka,3
2016,"It is easy to use, very fast and safe.l doff my cap to you First bank.kudos",4
2016,It's very handy and apt,4
2016,Fantastic,5
2016,D platform is very helpful n convenient.. Banking on d go..!!.. anywhere n at any time..,5
2016,"the new version is not compatible with my Samsung tab. so i cant update to the new version, please make a version that is compatible with all android Samsung devices",1
2016,Like,3
2016,Very good application,4
2016,This app has made online transactions very easy and it's easy to use. I also love the transaction receipt it gives after each transaction. Well done first Bank.,5
2016,I'm impressed with it,5
2016,Too good.,5
2016,This is one of the best mobile banking app have ever used. I encourage others to open account with FIRST BANK PLC in other for them to use and enjoy this lovely app.,5
2016,It cool .Nd easy,3
2016,Easy to navigate and fast during transaction,4
2016,Great,5
2016,Loved it,5
2016,Love it,5
2016,Works like magic,4
2016,The app restricts me to daily 20k transfer without option of using token to remove the restriction. I will uninstall the app if the limit is not removed,1
2016,Fastest and easy to use. I love it.,5
2016,Love it,5
2016,Great,5
2016,Convenient app.i luv it,5
2016,"One of the best app from first bank, it has never disappoint me. I love it",1
2016,"Pretty convenient,  fast and on the go",4
2016,This application is the best I have ever used,5
2016,Ibrahim,3
2016,It's always stopping itself... the app is not good after the update and it's always crashing... Pls do something very fast.. 😠😠😠😈😈😈,1
2016,Adeeyo folake,4
2016,"I thought the app was good but now I totally changed my opinion, anytime I want to do transaction, am being asked to enter OTP code and no space 4 the code. I  have not been able to do any transaction. None of their staffs could proffered solution to this.",1
2016,Has made online transactions easy,5
2016,Insert a customer care service icon please. For complaints and enquiries,5
2016,Great app. I love every moment.,5
2016,Good,1
2016,Very good,5
2016,"Unable to download and update new enhanced firstmobile app,",2
2016,Ela-Eli,5
2016,The app is good and smart,2
2016,"This is very annoying. I updated the app last night and since then it sends me an error message that it has stopped working, every other minute. I have to Uninstall it if it continues like this. Before I updated it was working perfectly well though",1
2016,"This application keeps sending error messages and shorting down immediately it is lunched. Also, am finding it difficult to synchronise my token to the application in other to enable me send more than #50,000 in one transaction.",1
2016,Good,5
2016,The good one,5
2016,U guy's re the best,5
2016,First bank you are too much,5
2016,This is great,5
2016,Appreciate,5
2016,This app as help me and my friends alot,4
2016,Wonderful,5
2016,Crashes eveey seconds now n makes my phone slow.... error message is really getting annoying,1
2016,"I really enjoyed this service, I can transfer money to my family with ease and comfort.",5
2016,App looks great but what's that about message that keeps coming in saying app has stopped working. And sometimes it just get stocked on you.,3
2016,This app makes banking so easy. I can now send rescue from the comfort of my bed.!!,5
2016,Good app,5
2016,Something is wrong with the app cause it's always crashing even when I Am not using it always telling me it stop working so kindly find a solution to this,2
2016,convenient and safe,5
2016,It's so efficient and timesaving. Easy to use. Great GUI. Simply the best.,5
2016,It really saves me time and extra effort needed to queue up at the bank.,4
2016,Improve on it pls,1
2016,"Good app but since new update, if keeps crashing.......needs to be worked on as soon as possible",2
2016,Save and secured,5
2016,This app is so easy to use than any App of any other Bank. Kudos to firstbank.,5
2016,"Sometimes, I don't know why people release updates, updates were supposed to fix bugs, but this one brought in bugs. Try raising the daily transaction limit, 50k Is bullshit, I transact up to 1 million with Access bank, Total trash, try to copy Access bank",1
2016,First bank,5
2016,Very user-friendly. I love it.,5
2016,It's cool,5
2016,The App is wonderful and reliable. Nice one,5
2016,Nice update I must say. Keep it up,5
2016,"Hello,  as for me. This was very good and excited, very easy to use,  and you people dat says it showing error  dat 1. Mayb ur  phn's.  Fault  cus it not showing. Error here. So dis app. Is gud..  Tank u ..",3
2016,Nice,4
2016,Brilliant.. I love it,5
2016,Great app,5
2016,Very Good,5
2016,This is the first good product I have gotten frm First Bank.,5
2016,The current version is buggy and don't seems to cater for the new features highlighted,3
2016,"Keeps sending error message, please fix.",1
2016,Superb very OK to use,5
2016,I can't save my beneficiaries,2
2016,Very convenient,5
2016,It make things easy and it reduces stress just from your bed you can make transaction,4
2016,And easy to use app.,5
2016,"I just updated the app and I've had up to 10 error reports within the last half hour. the app keeps displaying ""sorry, FirstMobile has stopped working"". fix it and please, don't release an app when all the background checks are not completed",1
2016,First  Bank why when I transfer funds then you ask for OTP while I'm finished with that Stage.....,1
2016,Good,1
2016,"With your token, u r good to transact millions anytime... Faster and reliable with good connectivity.. I love it",5
2016,Good,2
2016,ok,3
2016,"This app is good but for one thing. It keeps crashing. Even when I closed it and started doing something else, it keeps sending me error message that, ""unfortunately, firstmobile has stopped"". Please do something to save this app from total collapse.",3
2016,Great app,4
2016,Jus that added beneficiaries would take forever to load when transferring funds,3
2016,"Pls could you do something about saving acct Nos of beneficiaries one uses very often. Diamond Bank does it and it solves a lot of problems. Recently, I get a flash message ""Unfortunately, Firstmobile has stopped"". Besides being a drain on my battery, it sometimes happens in the middle of a transaction and I have to begin over again. I have reported as requested in vain. How can I get that fixed?",4
2016,Good app,4
2016,Like it.,4
2016,this is an amazing application,5
2016,Efficient,5
2016,Awesome.,5
2016,Easy to use. Fast and save.,5
2016,Good,5
2016,"I love it, life made easy.",5
2016,Good,3
2016,"It's awesome and easy to use,..it's really good!",5
2016,App,5
2016,Love it,5
2016,Easy to operate,3
2016,Nice app,5
2016,The best thing that can happen to anyone banking with first bank. It's actually you first. Thumbs up for you!!!!,5
2016,Download app,5
2016,"Superb,no more stress.Thank you First bank",5
2016,Good application to the first bank mobile,3
2016,I love it,5
2016,"Ever wondered or being in a situation where that transfer or airtime recharge is a saving grace?That's what this app does.First bank surely putting us first.All apps are never perfect in the whole world but your ability  in trying to ensure that you get it right, places you as the best.Keep on transforming until u become the true choice of all and sundry.",5
2016,Yes,5
2016,Its very nice and easy I love it,5
2016,Been trying to use it but was asked to upgrade and I have been trying to do that but it hasn't be possible.,3
2016,Problem with the downloading,4
2016,Fantastic,5
2016,I love it I make transactions so easy,4
2016,Best mobile application so far.  Kudos,5
2016,Too slow,3
2016,That's the spirit. I now do my cable recharge at d comfort of my home. Many thanks to FB. Keep d flag flying.,5
2016,Good Apps,4
2016,This app is awesome,5
2016,Very fast,5
2016,Good,4
2016,Ok,4
2016,Is better,2
2016,Nice one I love it,5
2016,Fantastic m,5
2016,My account right in my pocket.. Kudos fbn,5
2016,It takes forever to generate an OTP.,1
2016,Keeps crashing. Very frustrating,1
2016,Very easy & reliable.,5
2016,Satisfactory,4
2016,It's really good,5
2016,The app keep sending error message that app has stopped working. I have reported it no feedback. The fact that one can only send 50k without token is broad day robbery. First bank plc if you read these reviews at all please do something about this. Until then one star for u guys.,1
2016,I LOVE IT,5
2016,It's amazing,5
2016,It makes my transaction faster,4
2016,It crashes every time once I login,1
2016,Best,5
2016,It works at anytime and anywhere.,5
2016,Unable to log in since the last update and the app keeps crashing even when I don't have it open.,2
2016,Stress free,5
2016,. A banking application can't get worse than this,1
2016,This app is so easy to use. Transacting on the app is seamless.,5
2016,Effective,5
2016,"Am always on the go with my first mobile app. @ first bank, truly you're the first..",5
2016,Excellent brilliant economical simple to use,5
2016,Great!! is the word,5
2016,This app didn't work again in my galaxy tap 4. please kindly fix it so that I can start enjoying your app,1
2016,Same,5
2016,Good app,5
2016,"Very confident and reliable, keep it up",5
2016,App is good but after this last update it keeps crashing every moment on my galaxy note 3.,3
2016,I love it,5
2016,"U can't understand the word ""greatest"" until u download this app.",5
2016,It works perfectly No need to go to Bank for Pin,5
2016,This apps is like I'm having my branch in my pocket! I love it daku!,5
2016,"It's so nice, I love it, but am unable to activate my hardware token, improvement are needed in that area",4
2016,This app is very reliable.,5
2016,"I like it,but sometimes u can't access d server",3
2016,Sleek and captivating app. Very easy and convenient banking app.,5
2016,Good,5
2016,This is fantastic! Money  at my fingertips,5
2016,Excellent and functional app.,5
2016,A very wonderful app for money transaction and  easy to operate...i love it,4
2016,"This new version is a trash. Keeps showing ""unfortunately firstmobile has stopped"" every time. Pls fix",1
2016,Bank on my HAND!,5
2016,Epic,5
2016,"Apart from cash withdrawal, banking is made easier.",4
2016,Poor,1
2016,It makes transactions simpler and easier.,4
2016,"Very efficient,fast nd reliable",5
2016,"I have not known banking app until I was disvirgined by this lovely app. Keep it up First Bank, you're really the first!!!",5
2016,Good,4
2016,It cool n fast,1
2016,Superb,5
2016,Great App. Easy to use and very fast.,5
2016,"U too much and socially fit I salute first Bank for this mobile apk, ire ooooooo",5
2016,Best of its kind,5
2016,Love it.,5
2016,The app is excellent but Firstbank Account maintenance charges is a total rip off,1
2016,Excellent,5
2016,A wonderful app,5
2016,Cashless transactions is the best .,5
2016,It  is wonderful,4
2016,Now this is what I call my bank in my pocket. So easy to use. And the security..... Sweeeeeeet,5
2016,The problem is network,4
2016,Having an errors message after updating please fix it,3
2016,Excellent,5
2016,"Splendid, seamless transsactions",4
2016,Good there is  still room for improvement,4
2016,Nice,5
2016,"You'll love it,, easy to use",5
2016,Simply d ELEPHANT = d BEST.,5
2016,Good,5
2016,I can't transfer more than 20k per day on my firstmobile app,3
2016,The first,5
2016,Not working,1
2016,"I can transfer easily without going to bank, just by one tap...",5
2016,Good and effective,5
2016,Fantastic,4
2016,Easy to use,5
2016,Good,4
2016,Easy to use,5
2016,The App is damn good. Precision is magical. Love first bank,5
2016,I cant do a transaction,2
2016,"The best method of business transaction , the best way of paying  bills all thanks to first Bank",5
2016,Wonderful and stress free,5
2016,What I need is this app. Simple and easy.,5
2016,"Extremely useful,fast and reliable. Recommended for all.",5
2016,Liked it,4
2016,My recipients mostly complain of not getting their fund when I complete transfer to them.,3
2016,Like,5
2016,It's simplified banking at your convenience.,4
2016,Works perfectly,5
2016,"It is easy to use, fast in operation and sharp all round. I just love it.",5
2016,Once you upgrade your play store you will find it very easy to access your account without wasting of time with good internet connection.,2
2016,This apps is good,5
2016,Super useful and easy to use,5
2016,"Its a good one, First bank thank you.",5
2016,App not loading again after the latest update. I have restarted my phone several times no luck. Kindly fix.,1
2016,Has saved me a lot of crazy stress.. I  Love the app,5
2016,I really enjoying this apps bcos it enable me to make my transaction soo easy for me at my own convenient time.,5
2016,Best mobile banking app,5
2016,Very good,5
2016,"With the new update, I keep getting the message ""Unfortunately, First Bank app has stopped"" on my Samsung Galaxy Note5 (Marshmallow). This is really crazy. Please fix. Until then, 2 stars.",2
2016,This app is fantastic,1
2016,Can't login to my account on other phones,1
2016,The best of all bank apps.,5
2016,So helpful,3
2016,Good app Firstbank! Makes my banking transactions go easy and fast. You are truly the first...and you can do better.,5
2016,Failed to display a security question Adding a Beneficiary after update but easy to use,3
2016,Loved it,5
2016,"Cannot print or apply for statements. Statement provided is so limited or incomplete. How can one provide prove that the money has been transfered? If I screenshot the statement provided by First Bank from the app to send to a friend or the like, how will i be able to convince the person that I've done the payment while waiting for network to facilitate the transfer? I mustn't go to the bank to get a statement.",3
2016,I love it than any other things more effort to banking industry,5
2016,It is lovely,4
2016,Its very good,3
2016,Love it,5
2016,"Very helpful , contains excellent features and just the best of all",5
2016,Correct,3
2016,Good,4
2016,Delays while processing and then reports error...,1
2016,New upgrade doesn't allow me to delete my account statement,1
2016,i tried to transfer fund 2 a first bank acct but was not able 2 input d amount but when i tried it on my linked acct every tin went smoothly.,3
2016,After you input Transaction Code the OPT code text box didn't open.,1
2016,"I am downloading this app for the third time and still have been unable to register simply because an account was registered on the phone am using by the former user. Please, am using a secondhand phone and really want to start making use of the FirstMoney app, i need Help please.",2
2016,Easiest medium for your transactions.... 👍👍👍,5
2016,Fantastic,5
2016,Yet another good product from FirstBank. It is secure and user friendly.,5
2016,First bank application,5
2016,Great,1
2016,Awesome,5
2016,Is beautiful,5
2016,The best,5
2016,It's  a great app,5
2016,I won't stress myself again going to the bank and doing transfers. I'll now do my transfers at the comfort of my home and office.,5
2016,Slow,1
2016,Pls first bank how do we add more than one account on this app,3
2016,👍,5
2016,Good,5
2016,Is very nice,4
2016,Have been trying to use my verve card to register as a new user but it keeps saying invalid card number after I hve put in the correct card number exactly the way it is on my card...so what do I do?,1
2016,Its going fine,5
2016,Please you add REMITA network so that we can pay REMITA via this application,4
2016,Only activates with MasterCard and verve. Effectively excluding Visa card users,1
2016,Lovely app,5
2016,"Nice app,  helpful",4
2016,Nice good and  save time,5
2016,Awesome,5
2016,Really cool,5
2016,Nice app. fast transactions . I'm impressed .,5
2016,Great app ... works well ... but constitutes a big drain on my battery by keeping my device awake for long hours so means I'm gonna have to uninstall. If battery issues fixed then can attempt to reinstall.,2
2016,good,5
2016,"I like this app like non other, it does everything I want as far as banking is concerned.",5
2016,Cool and easy to use,5
2016,The app is just simply excellent!,5
2016,Fantastic,5
2016,"I've never had as much troubles making transfers with other banks' apps as I've had with this app. It keeps displaying newtork error whenever I am making a transfer, and I have never done any successfully. A lot of work has to be done here.",2
2016,Lovely,5
2016,Very good idea enjoy it,5
2016,This app is easy to use I love it,5
2016,Easy to use and fast,4
2016,Okay,1
2016,Good,1
2016,"This app crashes every other time. When it doesn't crash, its giving several errors and can't perform transactions! Sigh!!!",2
2016,First bank,1
2016,"The app is unique and lovely, keep improving on its uniqueness.",5
2016,been there....,5
2016,Yes,5
2016,It's not working ever since I updated it,1
2016,Cool to be used especially the displaying of names before transaction so that one will not send money to the wrong account. Keep it up,4
2016,It is really wonderful,5
2016,It makes life easier.,5
2016,Awesome,5
2016,"I love it,  it makes my transfer simply amazing and easy to go",5
2016,"I used the application and it is very important, but some times it crashes it need some update",5
2016,Perfect,5
2016,GREAT APP,3
2016,Advancing banking,5
2016,i love it,5
2016,Well,5
2016,Good for all,5
2016,Cool n easy to use,4
2016,Ok,5
2016,"Very wonderful, it helps me a lot",5
2016,Rabiu salisu,3
2016,Can't even make use of it at all. I don't understand the otp and pin. Even when putting the otp it asks for another pin and then tell me wrong/incorrect pin when registering,1
2016,Great...,5
2016,Credit,5
2016,Great,5
2016,A very good tool,4
2016,Best banking app ever!,5
2016,Please what transaction pin and I know my pin am new to the app,3
2016,Dangote,5
2016,Too nice,5
2016,I love it,5
2016,It is very easy and fast,5
2016,Sam,4
2016,"It is a lovely app, very supportive and easy to use.",5
2016,First Bank first.,4
2016,It's cool,5
2016,Very nice application so easy to use helped me solved some financial bottlenecks,5
2016,Perfect,5
2016,nice App & so convenience at your tip,4
2016,Its good and time saving,5
2016,My app don't want to open what will I do now.,1
2016,Saves me lots of stress and time,5
2016,Banking at your palms,5
2016,So easy,5
2016,Perfect,5
2016,It's okay but it didn't open on my hTc phone.,5
2016,"This makes life easy, success and satisfaction",5
2016,It's unique,5
2016,But some how slow,4
2016,Super,5
2016,This is not working for me why. They have been verifying for four days,1
2016,OK but erros at times,4
2016,I could not redownload firstmobile app after losing it from my smartphone. What else can I do?,2
2016,"I really did not want to open a first bank account in the first place, but my company chose first bank as the salary bank.  But using this app to transfer money and have to be called by first Bank to verify if I actually was transferring money from my account? It assures me of a reliable account security with them. Thumbs up to FIRST BANK of Nigeria. I love first mobile",5
2016,Theresa Olayemi Ojo,1
2016,It is good.,5
2016,Good,5
2016,I am always proud of firstbankmobile banking service it never fail thank you for your patronage.,5
2016,Superb.,4
2016,First mobile,5
2016,Apostle9,5
2016,It easy to manage. I like it.,5
2016,OK and essay,3
2016,Makes banking easy and fun!,5
2016,"Its very slow wen downloading apps on it, especially wen updating it",2
2016,Aluko ADEKEMI funmilayo,5
2016,This is what I had been looking for all the while in our banking history. It is all encompassing.,5
2016,Good,3
2016,Helpful,4
2016,Very useful and saves time,3
2016,Working absolutely fine,5
2016,"This app is really great. Many rooms for improvement though but nonetheless, this is as I said earlier fantabulous. A thumbs up to you guys.",4
2016,Good for cashless banking and good  encrypted format,3
2016,An update should do the trick. The app developer should fix the bugs,3
2016,This app is lovely,5
2016,Adenekan,5
2016,Okay,4
2016,Am sure dis app have tried but I feels iT still has a long way to go... Amean the game in dis app are jst domestic games... It owk sha... But I need more apps from u guys,3
2016,,5
2016,Apps,5
2016,Good,3
2016,Very annoying app..I cant register a new account on my phone even after i reinstall the app..,1
2016,Very nice. How can I link my other First bank account?,4
2016,Smarter way to go...cute!!,5
2016,Spot on,4
2016,Quite good.,4
2016,Bank at your finger tips. I can do what I want when I want,5
2016,Nice,5
2016,So fast n easy,5
2016,The Lord is good all the time.,5
2016,Nice app well developed,5
2016,Plot 40 nta staff quarters damboa road maiduguri,5
2016,its cool,1
2016,Excellent,5
2016,Pls do not use this app.I am already compiling all evidences and submit to Google to take down the app.I downloaded this app just last week and already regretting it.why should a bank use an app with bug to be test running customers transactions.I transfered money via the app from my firstbank account to my UBA account .I entered all details correctly.this app sent the money to a Firstbank account with same account number as mine.i contact firstbank they claim other beneficiary need to confirm b4 refund me,1
2016,It saves me a lot of time and energy. It also serves me irrespective of time and day. Only the charges which ok but the N5 couple with fact that my acct is savings.,4
2016,Cool,4
2016,Its easy to use,5
2016,Cool,5
2016,It makes sense I love it,5
2016,It was smoothly done,3
2016,Very easy to use. Great programing,5
2016,I love it,5
2016,Very easy to use and reliable,5
2016,They are good,5
2016,Very useful application,5
2016,"It's just too beautiful, makes banking stress-free",5
2016,Nice,5
2016,Just love it,5
2016,Nice!,5
2016,Uzo,5
2016,This app is one in a million it reduces my stress in transaction,5
2016,One,5
2016,Very essential,5
2016,Goke Oluwapelumi,5
2016,Excellent,5
2016,Phantom,4
2016,Coo,4
2016,Nice,5
2016,It ok,5
2016,"I just downloaded the app, it was working well but then it started telling me, unfortunately, Firstmobile has stopped, please what should I do?",3
2016,Love this app..  Easy to use and sweet looking,4
2016,"Thank you first bank... My bank, you alone I trust.",5
2016,It keeps on showing profile deactivated... Why?,2
2016,Great.,5
2016,Easy to use,5
2016,Celestine,5
2016,Works flawlessly,5
2016,Good,3
2016,Very good,5
2016,First go for firstmobile before any application,5
2016,"I was debited for fip 4 times, for one transaction which did not go, useless app, I hate being a firstbank customer",2
2016,Fantastic!!!The Best and ever mobile 📱 e-Banking application.,5
2016,Good,5
2016,"This is wonderfully helpful, useful and time saving. It's very good.",5
2016,This App is very helpful by letting me carry out transactions on my fone and save me the stress on going to bank for every transaction.,5
2016,Love it,2
2016,Bravo,4
2016,Nice,4
2016,Saving account,5
2016,I like the app,4
2016,Loved it,5
2016,This we help me transaction business on th,2
2016,this app is just awesome. cant do without since i first downloaded it,5
2016,,4
2016,Fast,5
2016,Good,4
2016,It is one to make banking easy in the country.,5
2016,Good,5
2016,goosh i cant use it to transfer very  annoying.,3
2016,"i love 1st bank, wonderful app!",5
2016,Nothing can be better,5
2016,Savins,1
2016,Mr Adewale OK,5
2016,It's quick and accurate. I love ❤ it.,5
2016,Love,5
2016,Excellent,5
2016,I find it easy to access and use for all transaction,4
2016,Perfect,5
2016,,5
2016,I have change phone,2
2016,Very convenient and easy to use,5
2016,Simple. User friendly.  Outstanding.,5
2016,Good to use,5
2016,Wonderful saves time and helps in transacting anyplace and time.  Really appreciate this mobile banking.... you first,4
2016,Lovely App,5
2016,Is very  good,5
2016,Very easy to use,5
2016,This new version is so useless! To transfer money take years why? Will be spinning for ever too bad firstbank,1
2016,Thank  God,5
2016,oyebola segun,5
2016,Love,5
2016,Very good and cool stuff,5
2016,Your e mobile banking is good keep it up.,5
2016,This app is more than 5 star,5
2016,Nice one,5
2016,Perfect,5
2016,Nice...been craving for this for a while nw,5
2016,Most time the app misbehave,2
2016,"I have issues with this otp, I am in bahamas and my phone is in Nigeria, does it mean I 'll have to wait till I get to Nigeria before I can change my device??????? Bad enough, first bank does not send sms to foreign numbers unless you migrate to diaspora banking😡...I will only be here as a visitor for a few months so????? Kindly check out other banks app........first mobile needs urgent review",2
2016,Excellent,5
2016,Good,4
2016,Better,4
2016,Lagos,5
2016,Nice,3
2016,Nice one,4
2016,Excellent.,5
2016,great apps,4
2016,Great App,5
2016,Great for mobile banking,5
2016,Love it,5
2016,So good,5
2016,Makes life easier and banking superb,5
2016,Awesome,5
2016,Very helpful,3
2016,Nice App,5
2016,It makes my life easy in aspect  of shopping and sending cash too my desire relations,5
2016,Excellent,4
2016,"I like this app,is very fast and accurate with the minimal network access available....",4
2016,Very useful and user friendly too,5
2016,Cool,4
2016,Definitely recommend it. So easy to use. And save you lot of stress,5
2016,Good APP,5
2016,Good,5
2016,When register I was ask to enter transaction pin which was not sent to me can you please help me out,3
2016,How can I delete my first mobile account from my phone...so I can put someone else's account?,5
2016,We First,5
2016,Best bank with d best baking app,5
2016,The app is good but it lack the ability to rotate on screen like most other applications. This is vital mostly for devices with screen error. Please do it to rotate when someone turn the phone and the phone has screen error. I will give it 5 starn,2
2016,Cool,5
2016,Cool,5
2016,"This is indeed ""whole world on a finger's tip""",4
2016,It's make life esier.,4
2016,Love it,5
2016,I loved it,5
2016,Easy life,5
2016,"I love this app but the problem is I can't transfer more than #50,000 daily",1
2016,Best app. Keep it up,3
2016,"I feel it's safe , quick and convenient",3
2016,I love it beautiful,5
2016,Cajethan columba,4
2016,Awesome app. Love it,5
2016,Very rapid and convenient,5
2016,I want to join u,5
2016,"It's fast,easy n friendly",5
2016,,4
2016,"I cant sign on anymore on it.weneva i try doing it d error message is""unfortunately first mobile has stopped.though i enjoyed it before now",3
2016,Fantastic,5
2016,Yes,5
2016,Nigeria best Bank.,5
2016,It's a cool application that suit and subs transportation to bank 🏦,5
2016,Good,4
2016,Easy to use its nice app,5
2016,Good app,3
2016,Just paid Dstv subscription and it's fantastic. Very fast app. I recommend.,5
2016,A very useful tool.,5
2016,Interesting,5
2016,Emmastyle for life in jesus name amen.,5
2016,Ok,1
2016,Loving it,5
2016,Nice one,5
2016,BULUS,1
2016,It has made banking transaction faster n easier.,5
2016,It serves me well. I like it.,4
2016,Am loving this..,5
2016,Kasim,4
2016,Loved it,5
2016,"I think with subsequent updates, this app has been messed up somehow. It hardly completes any transactions except to view your account info. Keeps spooling for ever. Sorry, I have to review my rating downwards.                                       Really nice. Nifty, straight to business, no toys and whistles. One serious flaw though; inability to synch beneficiaries. Fix that and you'll have my 5*. Well done.",1
2016,Good Application!,5
2016,Fast n easy,5
2016,Very very wonderful,5
2016,Good,4
2016,It is unstressful and easy to use,5
2016,Its lovely.....,5
2016,I downloaded the app so many times but it opens and freezes with blue background. Pls fix this,3
2016,"This is perfectly nice and faster than ATM, I have been using it for quite some time now but I wanna find out if I can use my savings and current account in the same application,though I opened the account in different branches,i didn't see anywhere in d application for adding two accounts pls help me out...........",5
2016,Nice job,5
2016,"Its the first and the best way of doing business in this world. It's quicker, its save.",5
2016,Its ok,5
2016,Great app and easy to use,4
2016,Firstbank upgraded dis app to d latest,5
2016,Owonaye John,5
2016,GR8 !!!,5
2016,Helpful.easy to use,5
2016,Good app,5
2016,"About a year ago,  i downloaded a certain firstbank mobile app,  which was sloppy and full of protocol. This new interface has rocked me to the core. Firstbank has proved it can adapt to whatever era it finds itself in. In no time i set up the app for my mum and she found it easy to use as well. Welldone. I hope the developers are rewarded for this quality piece of software.",5
2016,This is a very wonderful app.. Faster and easier,4
2016,Now I can do everything without going out to transact.,5
2016,"I don't know the word I can use to to qualify this application, I can't remember the last time I visited bank for deposit or queuing up for deposit, I love the app, it's awesome",5
2016,Been trying to change account or add but I don't know how. Can you people Pls explain it to me. I even deleted it twice maybe the account will be deleted is still the same,1
2016,how can I link or connect my second account in the Same Android phone or how can I delete or remove the first installed app and put another one with a different account of mine?,3
2016,Walker,5
2016,Very nice,5
2016,Not too bad,4
2016,Very nice,3
2016,"Its free with no charges ,easy to use as well,its saved me going to the ATM",5
2016,Love it,5
2016,Ur bank on ur palms. Luv it,5
2016,I will give you 5 stars when the app allows me to save changes in security questions and also not reject my answer to my security questions and accept after only one correct attempt.,1
2016,"Really saved me the time I'm supposed to be using standing on long indescribable queues, its a damn good innovation...",5
2016,Loved it,5
2016,This app very lovely,5
2016,Super services,5
2016,"It simple, easy and fast.  And I found it so helpfull",5
2016,App not stable and can freeze at any moment leaving you frustrated and dissatisfied. Can do better.,2
2016,Nice app.,5
2016,"Try it out,  you gonna love it,  it dam interesting application.",5
2016,Its serves as sugar to my coffee.,5
2016,It's the bomb!,5
2016,Dis app is a bomb...super nice,2
2016,cco,5
2016,Good app,4
2016,It'd made banking alot more easier than I thought..,5
2016,Nice app... Gives u all u want.. Do transaction at your finger tip.. D only problems is how I wish one could pay money through it or withdraw,4
2016,This app fills me with mix feelings. When transfers are made and unsuccessful I wonder why the main cash returns but the bank keeps back the transfer fee deducted. It was never my fault it was not successful.,3
2016,Good,5
2016,"The app have helped me a lot ,thanks first bank",5
2016,It placed limitation on the amount I can transfer and I don't know why.,4
2016,Mr,5
2016,"very easy to use,  makes transactions a click away",5
2016,Very poor app..pls don't download this app if not u will loss your money and transaction .  always having poor network problem .in fact its a scam app.be warn never use this app..for more than 8 hours I'm trying to make a transfer to my brother for his medical bill..but this poor app wont let me transfer ..very very poor app,1
2016,Good,5
2016,I loved it. VERY good app perfect and easy to use. 5 star is ok.,5
2016,This app is so flexible and easy to use.,5
2016,Quite slow,2
2016,Excellent,5
2016,Really cool,5
2016,This app is dope,4
2016,I want to  download  d app  again nd Is  not going through  pls I need  help.,5
2016,SWANKY,5
2016,Very helpful and easier,5
2016,Superb,5
2016,"Great App, convenient to use,  requires easy flow though.",5
2016,Makes account management easy,5
2016,Dope app,1
2016,Its going,4
2016,Nice,5
2016,Excellent,1
2016,Take like he'll to download  even when you are inside the banking hall,1
2016,Banking at your Convenience,5
2016,Yetty,5
2016,This deserves a star,1
2016,Xcellent!,4
2016,Best banking app ever.,5
2016,Lovely,5
2016,Cool cool cool,4
2016,I think i this application.,4
2016,I need a log out point,5
2016,Best application that gives convenience and it is easy to operate. Kudos to First Bank for this beautiful application.,4
2016,Best mobile banking app I have used.,5
2016,Working fine,5
2016,It's should be linked with BVN,1
2016,Love it,5
2016,0oo..... it's poor downloads.,1
2016,Easy and lovely,5
2016,Is what I expect  from first Bank,5
2016,Good,4
2016,"Every bad review I have seen so far about this app has been correct.for those who think this app is okay because it hasn't yet crashed and screwed them over...wait till then before u start giving out praises to an application which quite frankly hasn't done a good job..the world is going digital,people_and i'm not going to be stuck using an app which does not have the capacity to upgrade and compete with other banks which have found ways to improve itself,it's not a sin to want to transact online..FIX this.",1
2016,Very cool and recommendable application,5
2016,Nice to see first bank being truly the first tech wise,5
2016,It my bank am OK with it,5
2016,I can't enter amount when transferring fund. Please check the application and poor response to network. It is useless.,1
2016,Is frustrating because of the network problem I can't use it now,4
2016,Very Good.,5
2016,Easy to use,5
2016,Too high,4
2016,Best,5
2016,Really nice application,4
2016,First bank is the best bank ever,5
2016,Its so lovely best app ever,5
2016,Sure,5
2016,"Fantastic! Yet to be install on my device due to lack of space, will soon create it in shaa ALLAH.",4
2016,Nice!!!!!!,5
2016,I used to enjoy this app. But how wont I be able to transfer to other first bank accounts? Please fix this fast as it has really been affecting my business,1
2016,"Please bring this app to Windows. This app is one of the reasons I still own an android. Easy to use, intuitive and fast.",5
2016,Have been trying to transfer to a first Bank account for almost a week. It doesn't go through and time out after processing. It's almost useless now! Fix it!,1
2016,Very good,2
2016,Not hard to use,4
2016,God Never change,5
2016,"It's cool, friendly with great function.",5
2016,"Now I can transfer, buy airtime",5
2016,Good,4
2016,"Wonderful, it reduce stress",5
2016,"This app is a fraud, I transferred 50000 with it and the money never reached the beneficiary and their were no indications on the apps account summary........... Just imagine...... Firstbank has refused to resolve my issue, the keep cutting the call when  I bring it up...",1
2016,Loved it,5
2016,Ok,3
2016,You,5
2016,Cool,5
2016,Love it,5
2016,Wonderful,5
2016,This App  is good for easy transactions,2
2016,So easy and convenience for money transactions.,4
2016,OK,3
2016,Is Good for me to make work easy for me,1
2016,Nice application indeed.,5
2016,The app kept bouncing back telling me I entered the wrong activation code. So behind,1
2016,Mr.,5
2016,Awesome,5
2016,Easy to use app,5
2016,Cool,4
2016,"This app can only be linked to your Nigerian mobile phone number before use which is a shame. Please, why not consider Nigerian customers who are in Diaspora? For example, I do not need my Nigerian mobile phone number to use GTBank, Access and Zenith online banking mobile apps when I am abroad.",1
2016,"Using this app is hell. Login into the app fails most times. I've just tried to buy phcn meter token. Account debited, no token, no reversal. This is not the first time this will be happening to me with this app. Took firstbank almost one month to return my money the last time. Now it has happened again. I don't know why we can't just get the little things right in this country! Use at your own risk!!",1
2016,Alright,5
2016,Awesome!!! Love it,3
2016,But Very slow,3
2016,"This app is not consistent, always having network problems meanwhile the network is good. If you can't make it work perfectly then I don't see why its still here",1
2016,Good,5
2016,"The app gat login issue,  instaed of logging in, it loads ads,  who needs ads!! Fix the login issue.... It disturbs me.",1
2016,Good one,5
2016,Just stopped to work,1
2016,Good to use,5
2016,"Really the app is ok,we Will get their someday",4
2016,Error connecting,1
2016,"I use an infinix x507, the app isn't working. It hangs instead of coming on,uninstalled it and tried to reinstall, no way. Its not a memory problem, got enough space.",1
2016,Cool,5
2016,An excellent pal.with amazing experience.,4
2016,It's wonderful. Helps to reduce stress of leaving shop anyhow for d bank for transfer or some other things.. Indeed it's great,5
2016,Fast and easy to operate.,4
2016,I can't log into my account again. It's saying request processing error. Why!,1
2016,I love it,5
2016,"This app is a bit slow at startup. There's also adverts on the UI such that you burn extra data. Also, they charge you extra #5 + #100 (five naira) when you transfer to other accounts. The only thing awesome about it is the first layer security before accessing the app itself. If you're using similar apps don't bother moving to this one yet.",2
2016,it's wonderful,1
2016,Very good,4
2016,Good,5
2016,I like the app am enjoying it,5
2016,On point,5
2016,Nice,4
2016,Charges are too high when doing transfer. Though i like this application,4
2016,It's a beauty to use because seamless flow.,5
2016,It's nice,5
2016,Very fast and efficient I like d app,5
2016,"Nice app nd easy make transfer,i luv it",3
2016,Great App. It has made it easier for me to transfer money and check my balance.,4
2016,"Efficient, Convenient and User-friendly...",5
2016,Good,3
2016,,5
2016,It's very helpful.,5
2016,"It is limited to a device using the account registered mobile number. That is, it does not allow me to be online with SIM of my choice.",2
2016,Room 4 improvement,5
2016,Doesn't even start,1
2016,Best,5
2016,This app is wonderful. You have total control over your account in your pocket.,5
2016,"Na speedilicious, trustlacious and bestalacious transaction first Bank u r truly d first n best.",5
2016,Ba laifi (nice),5
2016,Makes  banking easier,4
2016,I think u should add Startimes to the list.. To make paying startimes bills easier.,5
2016,Keeps telling me can't find my account!,1
2016,Very good app I love it,5
2016,Perfect,5
2016,Good product,5
2016,Very good,4
2016,I just downloaded dis app but wen i want 2 register it keep askin me 4 card number and card pin i dont knw wich card number and pin it asking 4,1
2016,Like this app,1
2016,It can't get better than this,5
2016,Its lovely and makes transaction so convenient,5
2016,I was recently debited 824 naira for 16sms charges. For what ??? And they always debit me for airtime recharge and it never gets credited on my phone. Even the bank transfer their host is mostly down. And they will still debit me for a failed transfer and it won't be reversed until I complain to first contact. You People should really upgrade o.,3
2016,I like it,5
2016,Up grade this app for easy access,2
2016,It's not working at all,1
2016,Mobilebank,5
2016,I bought airtime of 2000 I was not credited but I was debited till now I've not gotten my refund for over 2 months.,1
2016,Lately it doesn't complete transaction. Just keeps processing and then times out. For about 3weeks now. I have had to uninstall and reinstall,2
2016,Quite helpful and really useful. Makes transactions easy,5
2016,"Some times, the App is very frustrating",3
2016,First Bank mobile app is for sure one of the best mobile banking app I've used so far.,4
2016,Good,4
2016,It's very easy to use and I love it when you want to transfer money with no problems no longer waiting it's genius I really love this app,5
2016,I heard good news about this Apple. I do hope it will serve better. My Bank for over Thirty years!,5
2016,It doesn't function well. Over delays,1
2016,Mmmssshhheeewwww!!! That's all I can say. It's half as bad as their service . Shame!!,1
2016,"Been enjoying this app on my S5 without any issues for a while now, it's very convenient. But not been able to do any transactions with it for a few days, they saying it's network problems but other apps on my phone works perfect, with the same network or is there another network i should know about? It's a wonderful app but pls fix this, please.",4
2016,Best applications so far in times of banking transactions.  Very easy and secured to use,5
2016,It fails when u urgently needs it,1
2016,Every time I want to make a transfer after entering all the details it will display TRANSFER IN PROGRESS for like eternity please fix,2
2016,Helpful,5
2016,"If you try to send money to someone and there us a network problem at the other bank, you will still be billed N105. At times, it will say the transaction was not successful,  hmmm..... you better wait for may be 5 mins before retrying or else you may pay the bill twice. And many more issues.  Be warned.",2
2016,Is very good,5
2016,"If it allows for convenience on the go, it's ok",5
2016,The app is very fantastic,5
2016,GREAT APP.,5
2016,...Clinically cool!...,5
2016,Good,4
2016,Easy to use,3
2016,Good interface easy to use,5
2016,Awesome,5
2016,"I make use of it as I want, but  lately I have been having problems in transferring to other banks, can that be fixed pls.",5
2016,Love it,5
2016,Good but should be made for use even when you are not online,3
2016,Very good,4
2016,Love it.  Nadin Belly Kaoje,5
2016,I can't use more than one account on one application,1
2016,The lack of requirement of hard token to finalize transactions is both a plus and a minus.,5
2016,Good,5
2016,"Can't even activate my pin, I registered already from a branch but I'm still having 400002 error",1
2016,Its ur work easy,5
2016,The app is easy to use and makes reduces the stress of queuing in the bank,5
2016,"Very simple and nice to use app, it reduces stress in all transactions. But check why most times it debits you without accrediting your mobile account in a case of recharging your mobile phone.",4
2016,So good and easy,5
2016,So great!,5
2016,This is just best ever mobile app.  Easy and second level security make it superb.,5
2016,very nice,2
2016,I keep requesting for otp but its not being sent.....,1
2016,Fantastic!,5
2016,It's simply amazing!!!,5
2016,I like it,5
2016,Excellent,5
2016,Love it,5
2016,Lawal Abdulazeez,5
2016,"Hmm, Cordova IONIC APP that is great!",4
2016,It sucks,1
2016,Good to go easy to use app. Go Fbn,5
2016,Good,5
2016,"please make a application available  for those using windows phone. Thanks, and welldone.",5
2016,Ok,3
2016,"Best mobile banking app so far..User friendly,  fast and easy to use. Thumbs up First bank !",5
2016,Good,4
2016,Perfect,5
2016,Good app,1
2016,I have not be able to transfer money by it.,2
2016,"i hav been waiting for this,",5
2016,Weldone,5
2016,First Bank,5
2016,Good to use,2
2016,Awesome!,4
2016,Simply the first,5
2016,Please if ur upgrades entails backwardness in mobile banking services why not keep still with how this app has always been. It is unimaginably  shameful how one can not do intra first bank transfer with  this app talk more inter bank. One particular transfer has been processing on my phone since last week to date. Capital NONESENCE!!!!!!,1
2016,The app is awesome,5
2016,Good,5
2016,Good,5
2016,because its very hard to download,1
2016,Awsom,5
2016,Very slow,1
2016,"Now this has repeated itself,  when i recharge and my account gets deducted and i dont get the credit. Please refund me back asap!",1
2016,So helpful,5
2016,Is working very well,4
2016,Smart,5
2016,"There was a mixed up after my registration,  none of my accounts were showing so I was asked to uninstall the app and download it again to do a fresh registration.  But surprisingly I did that and it's still showing me log in page and even when I log in it will say "" this device has been deactivated "" fir more than 3 weeks now.  Please help",1
2016,Nice one,5
2016,It's quite a nice app. It allows me do mobile banking without stress,5
2016,Fabulous app!,5
2016,"The apps is ok,it has simplified banking process indeed.",5
2016,Thumb up to First bank app. Love the security features. Had to input two secured pin to gain access.  Can do maximum of fifty thousand Naira without a token. I could verify recipients name on transfer.  Most importantly I could use  aboard. Great days ahead.  Once again thumbs up.,5
2016,Convenient and easy to use.,4
2016,Try to improve it,4
2016,Best first bank app,5
2016,I so much love this....though network issue at times but very good overall,5
2016,"I love this app, it's interesting to use and very simple.",4
2016,"Am trying to transfer this morning is not going,its just loading loading",4
2016,"Just blank, on my Samsung phone its useless after wasting my mb to download this am so angry.",1
2016,First bank is working,4
2016,"Okay now I'm giving my review..  And all i can say is,  it's super amazing really cool..  Thanks for this app",4
2016,"Pls we need an upgrade, this app no longer works anymore",1
2016,"Out of all mobile app market,  play store is exceptionally wonderful.  It's second to none. Keep it up",5
2016,I was enjoying the app until I lost my phone. Tried activating it on my new device but it's not working.,3
2016,One annoying thing about the use of the application is that even when your payment is declined the service charge will not be refunded i don't think it is. morally right to charge for service not rendered,4
2016,Excellent,5
2016,"This is a better version! I love the account verification capability of this app, its made banking very convenient! For me, this is truly phenomenal. Big ups guys! #firstbankunaknowbook!",5
2016,Perfect banking app.  The best I have seen so far.  I changed phones and didn't have to go to the bank to activate afresh. It works just fine. Thank you first Bank.,5
2016,Mr Adekunle Dawodu,5
2016,I prepare going to bank rather than using this application because i attemted to transfer funds several times but it fails me. Pls improve.,2
2016,"Can't even install,rubbish",1
2016,Awesome,4
2016,it will deduct money for airtime bought. but you won't be credit with the airtime.,2
2016,in spite of my love for this app i was unable to complete my transaction because i could not fill in d amount to transfer,5
2016,"Average,need to add more features for one to see the transaction history",4
2016,It saves you a lot of strees,5
2016,Cool app,5
2016,Well done the app saved as way of making life easy so you should find a standard way of maintaining it so as to be free from YAHOO boys. NB keep on informing users to stay away from giving any information concerning their account to any body.,5
2016,I can't install the app.. Installing.. Never installed,1
2016,It is fast,5
2016,Lovable!,5
2016,Save yourself headache and the time you will send on the phone calling customer care. Just use other banks. Serious. First Bank is not ready for this tech game at all,1
2016,Makes banking easy and faster,5
2016,It has been working fine but now it difficult to input my password. Please send advice.28/06/2016.,4
2016,Good app,5
2016,Gud,5
2016,Work well and good for me,4
2016,It is easer stressless and helpful,5
2016,The application is good but fix this- Saved accounts cannot be automatically used in future transactions,3
2016,I really enjoying this superb app. I don't need to walk into banking hall before I make transaction. I transfer money and recharge my lines with easy. Truly First!!!,5
2016,Less charges,5
2016,"Unable to accept amount, the column amount not  working, trying  to transfer money. pls fix it",3
2016,Love it! It's very good,5
2016,Banking redefined,5
2016,Super convenient and reliable. I love the fact that the security department of the bank are always there to help. Superb,4
2016,First Bank branch in my pocket!,5
2016,Works well for me,3
2016,Best among best,5
2016,Nice,5
2016,"Brilliant performance, it's genuine",5
2016,Best mobile app,5
2016,Analla Perez,5
2016,Because l can't access my first mobile account,2
2016,"The app work perfectly well on my Samsung galaxy Tab A. The only problem is the N50k limit per day, it need to be increase. The app is very fast too even to other bank transfer.",4
2016,Thanks,3
2016,Thanks,5
2016,Like this app,5
2016,The app is well ok,5
2016,Nice,5
2016,I love Firstbank,5
2016,Easy to use,5
2016,I like it,3
2016,Not completing a transaction by not nagivating to transaction narration page which can be screenshot as proof. Not happy about this as two transactions made now doesn't have a receipt to and can't show a third party my SMS.,1
2016,please i need help is it all d number on ur atm card u will put,5
2016,Very very good,5
2016,So good,5
2016,Very frustrating,1
2016,Love it,5
2016,"The app is useless, if u download it any transactions u make on the app 'recharge' ur money would be deducted for nothing n not refunded!!!! N it will keep occurring WARNING!!!! DON'T DOWNLOAD THE APP!!!",1
2016,"Its Fast and 90% effective ""Ona  Try 4 this one."" 90% bcos still has some upheavals: its being working 4 me until yesterday wen i did a transfer to a friend only for it to say dat d transfer was unsuccessful so i repeated transfer & later discovered dat d 1st try actually went through so I double paid my friend. Well i have good friends so he refunded d money. More work, more work",4
2016,"I love this app, makes my work easier 😘😘😘😘😘",5
2016,Good,3
2016,Still studying the stuff.,5
2016,Fantastic,3
2016,Downloading problem,1
2016,Internet banking made easy!  Nice one first bank,4
2016,I used it and it worked perfectly,5
2016,This app has been very helpful.....only sometimes it takes a whole day to open..but nice,4
2016,Military,3
2016,The app works well and it very easy to connect .,1
2016,,5
2016,Please can some one help.what and what do I need to activate my mobile banking ?,5
2016,The app need to be auto_update to allow frequent use by customers,1
2016,Needs improvement. Does not save beneficiaries,3
2016,Just too good!,4
2016,Why is the app asking for my card number and Card pin before registration? Can't it work without them??,1
2016,It's a perfect application for your financial situations...,5
2016,It's awesome,5
2016,Liked it,4
2016,wants to transfer but the amount input not functioning,2
2016,"This is really good, maybe it depends on my phone and network, this is another bank branch in your room.... I made transfer to  third party account in less than 2 minutes.. Thanks to u firstbank ....u are truly the  first.",5
2016,Ok,5
2016,The app does not migrate saved names and accounts or allow user to save new names and account details for easier transfers. The app also needs to refresh it's daily limit of N50K. These are the biggest issue so far. Please work on this ASAP.,3
2016,"I bought airtime online,d money was withdrawn but i didnt get any credit on my network..what is that suppose to mean?",1
2016,"I gave it 4str cuz its awesome and eazy to use faster than ever I most sincerely thnk d first bank management team. Great!                    Sorry the only complain the app doesn't close after use,using the back key one can only minimised the app pls fix as soon as possible cuz its GREAT APP!",4
2016,Beautiful.,5
2016,So fast n so cool.No stress.Banking made easy.,5
2016,This app is superb.,5
2016,Egwu Nlia Ikwor,5
2016,Cool N faster,5
2016,good,4
2016,"After several updates in the past,App still can't  save or load  beneficiary's account details from desktop version",3
2016,Nice app,5
2016,"Fast, easy and reliable.",5
2016,Great,5
2016,It s not working at all I ve reinstalled several times,1
2016,Cool,5
2016,Sometimes it just stop working.,3
2016,Excellent,5
2016,Rano musbahu shehu,5
2016,Most interesting mobile banking app i ever see.,5
2016,App download,1
2016,Motivation,5
2016,Good,5
2016,The app is wonderful and easy to use. I can do all my transactions with ease,5
2016,It keeps telling me I didn't answer the security question correctly when otherwise is the case.,2
2016,Fantastic app.. Pls enable the rotate feature in the next update. Thanks,5
2016,Good,5
2016,Awesome app,5
2016,Excellent,5
2016,No,1
2016,I love it,5
2016,Nice,3
2016,Fantastic,5
2016,This bank now promotes mediocrity. I could use less than 1 star of available,1
2016,It's very good app bout sometime customer complaints about network,3
2016,Nice one.,5
2016,Love it,5
2016,First mobile banking,5
2016,Good,5
2016,Vry gud,5
2016,"It use to be perfect, but can't enter the receiver account name therefore the transaction will not work why??",1
2016,I love this app it make banking easy...,5
2016,Good and fine. We are moving forward and we must be their.,5
2016,My first online banking,1
2016,first bank is on the move with this app good work to you first bank keep it up,4
2016,Nyc app,4
2016,I love it for it can be used at anytime 24/7 and save the stress  of going to bank for transfer.,5
2016,Nice,4
2016,I can't input amount to be transferred when trying to transfer and it's really annoying. I've uninstalled and reinstalled all to no avail. Please fix ASAP.,1
2016,I cant access it but I would have found it helpful.,2
2016,Nice,4
2016,I love first bank,5
2016,"Well I must say I didn't have any complaints using the app on BBM, just downloaded this on Android and it has crashed twice in all of the five minutes I downloaded it.",1
2016,firstbank truly the first.,5
2016,"It works well and effectively today and tomorrow the system isn't functional, make it reliable please.",3
2016,ok,3
2016,Great,5
2016,Savings account,4
2016,"Please, please, please. I need you to do something about this updated app. I can neither use my token nor pin. it's quite devastating.    Why can't I use  token after buying the device from you and how am I suppose get the pin talked about?                      Please include option for token authentication",2
2016,Easy to install and operate. Delivers service efficiently and promptly.,5
2016,"Nice app, it working fine on my fine alas i can make transaction on my phone with out going to the ATM",5
2016,It's kind of ok,4
2016,Musty,5
2016,Loved it.,5
2016,The app is cool,5
2016,Looking,4
2016,Awesome,5
2016,"So easy before but all of a sudden it takes ages to load,please help it not reliable again as it use to be",3
2016,Just easy and simple,4
2016,Good,5
2016,Very good and time saving,5
2016,Ogunkunle Isaac Ademola,5
2016,This is one among the greats,5
2016,Nice,4
2016,"This app is not reliable. Sometimes it works, sometimes it doesn't work. Worst part is it does not even give you an error message; you just discover that your money is gone. I purchased airtime yesterday only to discover that my account was debited but the phone was not credited. I have waited for a reversal for over 24 hours but nothing is happening. Would you please resolve this?",2
2016,Saves me transport fare to a an extent,4
2016,Thanks for this great app :),5
2016,Kuul app,5
2016,it work well for me,4
2016,Top up fantastically.  DSTV payment awesome and inter bank transfer was perfect.,5
2016,Lovely application,3
2016,"I love your services, keep it up",5
2016,Student,1
2016,"For quite sometime now,  I have not been able to use my first money for any transaction. It's really frustrating.",3
2016,Still works better for me than the others I've used so far. Kudos 👍,4
2016,Very good,5
2016,Left for when I need physical cash no more unnecessary queues @ d ATM points. Thumbs Up @FBN,5
2016,Lovely,5
2016,I have my branch inside my phone. Simply awesome. Hope you'll continue the good work.,5
2016,The app only operates 1 account on 1 particular phone and its impossible to log in with another first bank account. I think it still needs some upgrade.,3
2016,Great,5
2016,The app is so lovely and it is the best in the industry so far. I don't have any problem with it at all. It is also user friendly!!!!!,5
2016,"Excellent app, thanks for making banking easy!",5
2016,It is excellent,4
2016,Incredible,4
2016,I love this,5
2016,Good for everyone,5
2016,Working excellently well. We'll done First Bank,5
2016,Its very good,5
2016,Awesomely good,4
2016,First mobile app on point,5
2016,It works very well,5
2016,Good,5
2016,Its services are beyond expectation,5
2016,"Great App, it was really helpful.",5
2016,Nice from first bank,5
2016,V. Good,4
2016,Is fantastics apps,5
2016,Wonderfully  Mad,5
2016,Very goog,5
2016,I find this app very helpful and easy to use,5
2016,Excellent,3
2016,"When I open the app, the home page with the first bank logo opens but nothing else shows.",1
2016,I am currently out of Nigeria and I can transfer money to my family anytime.  Great app. Cheer first bank,5
2016,I love the app it makes my transaction easy n save . Thank you 1st bank,3
2016,"The application can't accept VISA Card, so it's of no use to us VISA Card user .....",1
2016,fantastic,5
2016,Fine,5
2016,First bank your transfer platform no longer works for weeks now. do something about. thanks.,2
2016,So helpful,5
2016,Hard working,5
2016,It's not update and my data gone i'm not happy with this network this time.,5
2016,Can i use this outside the country,3
2016,I never love you so much like this time you should really keep it up. And we are proud of you to be our bank. Thank you first bank you are really the best,5
2016,Best app. My money is very safe with this app. Five star all the way.,5
2016,I just love. This one thing first bank did well,5
2016,Good application,5
2016,Fantastic,5
2016,"It's a shame that after updated the firstmobile app before the next day it's just disappeared. Everything both download, installation & updates is done at first bank by customers care representative on 29th of April before the next day the application just deleted by itself am surprised.",1
2016,Transfer within is negative. Outside 1st bank is good. No more duplicate transfer like b4. Please fix ASAP,3
2016,It's a great app but need improvement on inter bank transfer,4
2016,"If there was a 0-star rating, that's what I would have given. One airtime top-up, that was the only successful transaction on this app. Poor! Very Poor!",1
2016,"Used the app to send funds yesterday and it worked, only for me to transfer airtime today and it didn't go, I downloaded the firstmonie app and sent the airtime only to find out that they deducted the money for the first mobile transfer. Please I want my money, I was charged twice but only received the airtime once.",1
2016,Nice,4
2016,I have not been able to transfer or buy airtime since last week . It shows transaction in progress for a long time. Please what is the problem?,5
2016,Am unable to use it after updating. Planning to close all my accounts with first bank.,1
2016,Please work on your transfer. It takes too long or never to transfer,4
2016,Disturbs when you try to make some certain processes.,2
2016,Ucc&s cathedral otapete ifaki,5
2016,I can't register or  log-in,1
2016,Sucks,1
2016,Perfect 👌,5
2016,"An amazing product, since I discovered it can't imagine banking without it.",5
2016,Ok,3
2016,I love it,5
2016,"It quite ok and easy to use, but sometimes show white screen on booting.",3
2016,"It's very frustrating that transfer other first bank accounts does not work since the last upgrade. It is a shame that this bug had not been fixed for such a long time. And for the response to reviews is so generic that it is embarrassing. Users dont have a problem using the app, it is the app not just working. If the response sincere and feedback taken seriously, the top issues can be aggregated and fixed. Overall, it used to be a good app, now it is frustrating and annoying.",1
2016,Quite impressive,4
2016,Adekile Janet o.,5
2016,Good banking app,4
2016,Great! I love it,5
2016,Enjoying it,5
2016,Try this app,5
2016,Its ok by me /d transaction amt b increased pl.,4
2016,Excellent application,1
2016,I tried using firstmobile to recharge my phone it wasn't successful i was told to try again which i did it didn't still go through. To my utmost surprise i got debited of 1800  without  my line being recharged pls u guys shud return my money or recharge my line for m cos i no fit shout,1
2016,It like having bank in my hand.pls can u add gotv services in tv bills,1
2016,It's fast and easy to use,2
2016,I like it,5
2016,This is too good. But is it possible to use two account numbers and above?,4
2016,"Since the upgrade, the app has been useless, forever processing transaction and leaving you wondering if you could be vulnerable to a hack. Very dissapointing especially as it worked perfectly before this daft upgrade.",1
2016,Fi,5
2016,Excellent,5
2016,"When it gets to a reasonable percentage, it fails, not impressive",1
2016,Improve your network,4
2016,My friend installed this app on my phone and used it in making transactions. I log out my friend but I am unable to log in my details.,1
2016,Not bad,5
2016,Such a brilliant app,5
2016,Like it,5
2016,Too slow,3
2016,Very nice,4
2016,Great one there,5
2016,fantastic fantastic fantastic,5
2016,"Have been having patience for these app since last year, I updated it often but still get it won't bring the amount that o wanted  to send out.... just tired of it",1
2016,So cool,5
2016,Its nice,5
2016,The app has served me well up until today. I purchased airtime and I was debited successfully but no airtime and no sign of it. I have already sent a mail to Firstcontact..and also you guys should stop giving an automated reply on the reviews.. Its not customer friendly at all...like a bot. Please I need the money or the airtime,4
2016,So good,5
2016,Mary Jesus,5
2016,"It saves a lot of hassles. I don't need to log into my online account regular. Well done FBN. It works perfectly, even after I upgraded it.",5
2016,"The app I was using since all this while, now collapse immediately I updated it. Telling me timed out, re-login again. Can't make use of it for transaction",2
2016,I have my international mobile number in my account and I tried to register for mobile banking but they said you have to have Nigeria mobile number... Why cant you guys use email for second option so that I don't have to come home and change my number to gain access to mobile banking... Pls fix it,1
2016,Amazing. I love it,5
2016,No disappointment I pray it continues!!!!!!!!,5
2016,"Can't input amount to send,ever since I downloaded the app. Complained severally to customer care to no avail. Still same experience.",1
2016,good,5
2016,"Used to work properly before the upgrade, but lately I've noticed that even when I get a credit alert via SMS, the FirstBank app doesn't reflect this. It still shows the old account balance. Kindly see to this. Thanks.",3
2016,Excellent,5
2016,Fantastic,3
2016,Not bad at all,4
2016,Very easy to use. I really like it,4
2016,Fix battery consumption by the app...!!!,3
2016,Excellent,5
2016,So good,5
2016,Love dis,5
2016,Transfer's,5
2016,Excellent,5
2016,I love the way the interface responses and gives me the confidence of security,5
2016,Good,4
2016,,5
2016,"The app is highly amazing and convenient. And there are charges for everything, even buying airtime.",5
2016,"this app is wonderfully fast,easy to use and would have given a ""six"" Star but......",5
2016,I can be indoor throughout the year and operate my account,5
2016,"It's not responding to my network in Canada,please work on it, y is it always saying wrong otp code pls solve dis problems",1
2016,I have been trying to use my first mobile for some time now and I tried updating but couldn't,4
2016,"I lost my formal number and there is no place for someone to change Mobile number, and the OTP is been sent to the formal number, how can I change the mobile number",1
2016,Fyn by me,3
2016,Very nice,5
2016,Senior,5
2016,Cool app. Nice easy to use,5
2016,Its cool,3
2016,ufirst,5
2016,Am coming back to comment or rate about t,4
2016,It all about God....,5
2016,"So secured and trusted..first bank, ..always first",5
2016,Donprince,4
2016,great app,4
2016,at first it was OK but now its refusing to update,4
2016,VERY GOOD APPLICATION,5
2016,Very good,5
2016,First time of downloading d app Y saying connection to d server not available when my data is on. What should I do,1
2016,"Nice app work ,100%",5
2016,It always request for token if u want to transfer more than 50k pls do something about it,3
2016,Nothing as simple as first mobile,5
2016,Very good,5
2016,"First bank nah baba! So easy,simple and direct to use. I love it so much! I don't know of any other Nigeria banking app that is as splendid as this! Pls keep this up Firstbank.",5
2016,"Transfer limit is too low , please is there any upgrade once more",3
2016,I love the app... it's cool..,4
2016,The best Nigeria App ever.,5
2016,Very good and secured,4
2016,Hope it works well and serve it's purpose cos I'm just about to try it,5
2016,This app is very good. Easy to operate. Fast and efficient,4
2016,Savings account,5
2016,Its easy to use,4
2016,I love diz app. Thanks first Bank.,5
2016,It gives the 'processing transaction' for too long and most times the transaction ends up failing. You guys can do better abeg,1
2016,For weeks now I can't log into my account to do any transaction,1
2016,Nice app,5
2016,Loved it,5
2016,Best banking activities,5
2016,Unresponsive.,1
2016,Only available at mid night or weekend. It is not available when you need it.,2
2016,Is good,1
2016,Bank at your own comfort,5
2016,I like the app so much and even  advice my friends to try it,5
2016,"It makes banking a lot easier, and relieves customers and banking staff.",4
2016,Cool,5
2016,Could not log in since one week after forgot password failed to forward security question for me to re-logged in.,2
2016,"Stopped working after update, it wouldn't even open",1
2016,Apps had been splendid till I updated it on 21 march. Thereafter can't transact with it as it perpetually says without end that it is processing the transaction. Will uninstall it and reinstall after a while to see if it will work,4
2016,Simply good,5
2016,"The timing is always a problem, I urge you people to make some adjustment towards that.",5
2016,I never knew a Nigerian Banking App could be so good. I tried FirstMonie but it could not allow a phone number from outside Nigeria. But this very FirstMobile is purely fantastic and I have not encountered any problems.,5
2016,Perfect for me,5
2016,"Nothing compare to this app, ever since I started using it my financial freedom hasn't been compromised. Kudos First bank, you are truly the first.",5
2016,It's awesome,4
2016,Too much network failures most of the time,5
2016,Good one,5
2016,Business inter connection,5
2016,"Love this app like ""kilode!"" It's everything one can ever ask for in mobile banking,",5
2016,Very good app,5
2016,"When you try to sign in he keep saying check your network when other apps are working and my network is full, is not enjoyable at the moment. But since the update in March 2016 it has been working very good, hope first bank will keep it up",3
2016,Easy to operate,5
2016,"App crashes too often when trying to launch the app. Secondly, false transaction error resulting in multiple transfers.",2
2016,Nice app,5
2016,"Pls and pls allow rotation of the screen. For some dat a portion of dia screen is not working and for flexibility sake PLS AND PLS, ALLOW THE SCREEN TO HAVE THE ABILITY TO ROTATE WHEN IT'S TILTED. TNX",5
2016,My kind app,5
2016,I can't get access to the app now,2
2016,Good all,5
2016,Good,5
2016,"If you compare it with other banking apps, I think it quite easy to use. Better than FirstMonie.",5
2016,I like it.the world is a global vellage. That is true,3
2016,"It's nice app, I like it bcos it make banking easy for me",4
2016,I can rate this app more than 10 stars bcoz is the best app i have ever seen in my life keep moving FBN,5
2016,1. Duplicate transfers in one transaction. Too risky especial if payee is untrustworthy. 2. False transaction error alerts. 3. False transaction success alerts. 4. Transaction receipt doesn't include time of transaction. 5. Etc.,3
2016,"The app just simplify the banking process,very easy and simple",4
2016,Banking made easy with this app. I like it so much!,4
2016,Pls which one is card number?,2
2016,Quite incredible app.,5
2016,Making banking  so easy,5
2016,I used this app even before the update... It is awesome RECOMMENDED,5
2016,Excellence app,5
2016,"Thanks to First Bank, you have made banking so interesting.  Very excellent app.",5
2016,Nice app,5
2016,Awesome!,5
2016,Excellent. The App has made Banking so easy. I am really enjoying it.,5
2016,Very good as a firstmonie agent it's easy 'convenient and safe but the token is too sluggish and complex to dispense money from ATM,5
2016,Good,5
2016,The easiar way to.make transactions and transfers.,4
2016,Still can't install the app because a message keep coming that the app will be installed on my device very soon. I will see installed but not installed. Need someone to help me pls.,4
2016,"I give u kudos, bravo first bank",4
2016,"I installed it on my new phone and I was asked for my card number and pin when I put it,  I was told that there was an error in verification",1
2016,Terrible app. Can't even verify my card and pin.,1
2016,I like,5
2016,"Great app indeed. I got registered in less than 5mins, it is working perfectly okay for me.",5
2016,Best Mobile Banking Apps very fast,5
2016,"D best, very easy to use",5
2016,Effective,5
2016,"It can proceed from security questions, it keep saying 'please fill all.......' Its annoying.",1
2016,Are you kidding me??,1
2016,Can't transfer from first bank to other banks. Disappointed!,1
2016,Works perfectly.,5
2016,Easy,5
2016,Lafia Nasarawa state,5
2016,"For business and other things, first bank is they",5
2016,"After the update, I have tried very thing possible to set the pin but it seems not to be possible. I need help.",5
2016,Not working.  Stop wasting people's time.,1
2016,The app looks fraudulent. I can't say I know of any app that starts with asking for one's Card and PIN no. I definitely am not using this till I get proper authentication.,1
2016,"The app is dude, you can't download it not even using it. FBN to do something urgently about this App, it is not recommended vfor anyone to use",1
2016,"Most useless app I've ever seen.  Doesn't download. #wasteallyour data# Sucks, Typical.",1
2016,You can only use the app once. Pls dp something about this,1
2016,"5 days of downloading without success... First Bank, make una upgrade na I beg u people. I'm using Samsung Galaxy E5 should that be the cause???",1
2016,Good,5
2016,The First mobile app is very good WHEN it works. But 80% of the time it gives the measage 'failure to process...Host is down'. Please rectify and you'll have 6/5 stars,2
2016,5star,5
2016,Wow! This is it!,5
2016,"After many years of downloading and checking the app, happy to finally see that's now working. Well done and thank you Team First Bank. I have tested it",4
2016,Upgrade it so that we can try and see,1
2016,Finally! A banking app that works! First monie was pure rubbish.. This is far better. No registration or transaction issues.,5
2016,Accounting,5
2016,All loaded,4
2016,App,4
2016,Magical,5
2016,So lovely n very fast,5
2016,Good app,5
2016,"When the app gives accurate accounts especially for Prepaid, I shall give it a 5.",2
2016,Is not accepting d pin,1
2016,"Please, I want u to do something abt this app. I can't get it install on my phone.",1
2016,"This app is as useless as the 'P' in Psychology, not working, never connect for once",1
2016,Not working  properly,1
2016,i cant access my account,5
2016,Excellences,5
2016,"This is the worst mobile app for bank that I ever used. The app takes more than 2mins connecting and later return 'check your connection' error even when the network is at full bar and other apps are connected. I was able to log in only once ever since I downloaded it. In fact,as far as am concerned, this app is the worst thing from first bank. If there is a negative rating, that's what you deserve because you wasted my time trying to use the app.",1
2016,It has stopped working. Pls render the needed assistance to make it function.,1
2016,"Creating this app is a good idea but it has to serve it's purpose, everything about it has to be fixed, can't log in when you need it",1
2016,Keeps on displaying Network error every time I try logging in. Better get it fixed!,1
2016,Very Unreliable!,1
2016,Won't let me get into my account and even after uninstall and reinstalling it is still proving worthless.,1
2016,"This app is frustrating, I can't log in.",2
2016,"Very poor in development, poor thinking team , they should call me to assist  them, just perfect app they cant develop, sorry first bank app",1
2016,Easy to use,5
2016,dawnload pooo,4
2016,This is simply banking at its finest. Great job guys.,5
2016,Poor,1
2016,"Useless,  can't even log in where there is no full network. Then what's the use when u can't even do anything with it. Don't waste time downloading.",1
2016,Dr. Guza,3
2016,Good,3
2016,The app needs to be checked pls. Not  working properly,2
2016,Please include of and on debit card functions,4
2016,The app is not as smooth as before. The server is most often not available. I always have to uninstall and re-install.,4
2016,It's OK once the network is stable.,4
2016,Very reliable and user friendly.,5
2016,,5
2016,"Tried severally to download the App on my HTC phone without success, grateful you fix",3
2016,I cannot download and used it,4
2016,I have been trying to download but could not,3
2016,Great app. User friendly,5
2016,Please can you adjust the app to support auto rotation .my phone screen is broken and I can't login because its the mpin enter key area that is cracked and it doesn't support auto rotation,3
2016,Very nice application for nice bank like first bank,5
2016,Hands app,4
2016,"The app is not displaying list of banks when you want to make transfer to another banks,or its display half way a times it misbehaves,even though I update it pls resolve it.",1
2016,It is splendid and makes banking easy,5
2016,I just can't key in the amount I want to transfer. The section is not working. Can it be from my mobile TECNO R7 or from your software?,2
2016,Good job guys,5
2016,Good and cool....but stopped working on my andriod,4
2016,Loved it,5
2016,Saves time,5
2016,"With a large space in my phone, it's telling me that the memory is insufficient",1
2016,You shouldn'd be delaying your loans issuance to your customers,4
2016,"5* for you, so easy to activate with ur first bank info,1stbank always you  first.",5
2016,I have been trying to install for days and it isn't coming up.it has refused to instal,1
2016,it really performing well.,5
2016,we should be able to use more than 1 account,2
2016,Not working on my phone. Did not receive OTP after several installation removal and reinstallation.,1
2016,Nice,4
2016,All is well. Working perfectly,5
2016,Very very interesting,3
2016,The app is not working on my android phone. Pls help fix it,1
2016,Its working perfectly. I love the apps because u don't need to go the bank to get ur pin everything is within u.,5
2016,E banking with a single click,4
2016,qwerty,5
2016,Working at least when you have a good network,5
2016,Been waiting for this app for a long time. Successfully completed my first transaction with the app without stress!👍 Beautiful UI too by the way. Great!,5
2016,One of the ideals I would love,5
2016,Good,5
2016,Love it,5
2016,good,5
2016,This  is wonderfully wonderful,5
2016,I love the fact that I can start using the app without necessarily going to the bank for any assistance....fix the Lil issues and the app will be rated 5* .... Kudos to you guys,4
2016,Poor stability,1
2016,Wonderful,5
2016,I would have give it five star But can't one log in two account,4
2016,"It allows you to navigate around your account number,there by answering questions you need to ask for.",5
2016,app not working with my andriod phone,1
2016,Previously working well but is asking for unknown pin those time around.,5
2016,"for requesting of an OTP the respond is ""activation code not found""  please tell me what to do.",2
2016,"cursor in the dialogue box for amount to be transfered to other bank account did not respond to input except the one to self linked or firstbank accounts in my android tecno p5, this constituted a vexed challenge hence fix it up as quickly as possible.",1
2016,I've requested for One Time Password for several times but it's not sent to me...,2
2016,"d app is nt allowin me 2 type in d amount of money i intend 2 send 2 someone....i can fill d rest,,, bt wen it get 2 d amount line d app wont allow me...d anybody observe such tin.???.plss somebody help me",1
2016,Really enjoyed it. But couldn't use it on my other first bank account. Tried installing another but the one already installed pop up. Like saving and current account.,4
2016,"This App doesn't auto-rotate on Android platform even when screen view is set on ""Auto-rotate""",2
2016,In 2016 the app desired is only for local customers diaspora can't use it. Rubbish.,1
2016,"I can't transfer.Each time i try to, i am restricted to just #1.00. I can transfer at all to any of the banks or even to a first bank.Please fix that",3
2016,Pretty easy to set up and use as against the bad rumor. Would probably have given it a 5★ if it wasn't for the minor issue with the OTP which prompted me to input twice.,4
2016,For like two days it's not been opening,1
2016,Good mobile application for good banking experience with FirstBank.,4
2016,"When I try to recharge my phone it reply ""bill reference is empty"" and there is no space to write or edit anything under the ""reference"" so do something to correct that.",4
2016,Wonderful application from the comfort of your home.,4
2016,I just loved it at first sight,5
2016,"Always giving bill reference is empty when trying to recharge. I can't even edit anything in front of ""reference"".",2
2016,"not working keep asking for pin,pls help us.",2
2016,I love it,5
2016,"The app is amazing,  kindly take your time and understand the app.  Stop making unnecessary comments. It work every where",5
2016,I am unable to download firstmobile app on my HTC phone.,2
2016,First for mouth?,5
2016,Like,1
2016,Nice,4
2016,An app everyone will want for a safe transaction,5
2016,Very active,5
2016,This app will send many OTP but won't accept it. This is highly frustrating. Fix it and get 5 *****,1
2016,User friendly and efficient,5
2016,I love this app... easy money transfer made from the app,5
2016,Is asking me for my card number and also the pin number so I really want to know if this app is truly safe?or is it 419 people l need an answer,2
2016,Nice app,5
2016,I've downloaded it three times yet it hasn't worked on my phone-HTC v-One. I'm on the fourth download now if it doesn't work this time I'm a give up on it. Had thought it's a network problem but I now know it's a compatibility problem.,2
2016,"A great app that allow me do virtually everything I needed to do without having to leave my room. Its wonderful, am enjoying it. Big ups to firstBank, truly 1st.",5
2016,"This app can't  be setup  by customers outside Nigeria. This is disappointing because the app is not global. Why rolling it out in the first place. GT, SKYE, UBA, etc. All work globally. This is another FIRST IN FAILURE. This is the best you  can come out with despite being the last to roll out banking app. Am having headache!",1
2016,Just help your users to save their beneficiaries accounts for future use.  We can't keep asking beneficiaries their accounts every time.,4
2016,Excellent and secure.,5
2016,"D app refused to work on my phone (HTC sensation). Plz fix this cos I wonder why such app wll nt work on phone that run more heavier apps than first bank app. D app keep exiting, closing or shutting itself when launched",1
2016,Cool,4
2016,This app registration process does not make sense at all.  Why must it be restricted to MasterCard and verve card users only. What about visa card holders are we not part of   first bank customers too.  Or must we incur extra charge just because we want to use the app.,1
2016,Nice app,5
2016,The best,5
2016,Dope,5
2016,cant enter the amount to be transferred into the box provided. i have tried it a lot of time. pls fix this.,3
2016,Fisrtmonie,5
2016,I love this app.!,4
2016,Very reliable,1
2016,Good app,5
2016,Its lovely. Am enjoying it.,5
2016,Alhassan Monday,5
2016,"With the high level of WiFi connection in my vicinity, its keeps poppin up ""unable to connect""....#crap",1
2016,But must I log in with my ATM card,3
2016,The app has refused to accept my card. invalid card error. Epp me!,1
2016,Nice app,5
2016,"I wonder why we were asked to obtain a token device, when they knew the new upgraded version will not require the usage of the token device.   And since the upgrade, the app crashes more often.   Its a wonderful app, I love it. But things should be done right.",3
2016,Nice app,5
2016,A very good business partner.,4
2016,Good,5
2016,Ok,5
2016,I need the developers details.. This is a masterclass,5
2016,The best,5
2016,Pretty stuff from the elephant house.,5
2016,Love it,5
2016,Nice,5
2016,HAPPY,5
2016,Very very useful app thanks for FBN,5
2016,Son,1
2016,It was a good app from Firstbank,4
2016,Great app,5
2016,I like it because when I did not know about it I stress my self going to ATM everyday but now I stay at home and  do my banking stuffs thanks guys,4
2016,So wonderful,5
2016,Excellent,5
2016,BISHOP,5
2016,"It's OK, but still needs improvement",5
2016,Firstbank....My Bank...ALWAYS the first.With this app i now have my bank account in my pocket...God Bless Bless Modern technology,5
2016,Good,5
2016,Confam ni,5
2016,Just want to try for the first time,1
2016,"This is the smoothest app by FirstBank till date. Incorporates all the features of online banking in an ergonomic app, and more. No tutorial needed. Just download and enjoy. Token activation is a bit officious. We talked, they listened, and now you can make a level of Transactions without token. 5 Stars all the way.",5
2016,I downloaded this App but it spent an hour trying to install on my LG G2 andoid.  Still no success.  ?????,1
2016,Rev.,5
2016,I have tried so many times to register but it keeps saying customer's details does not exist. I have met ur staff on the issue but still to no avail. Please do something.,2
2016,Lo,5
2016,Easy to use and flexible. Like the use of token for certain Transaction thresholds,5
2016,"very nice and easy app, but not finding it useful as i cant type in the amount i want to transfer, it is just not highlighting. please do something.",3
2016,Excellent,5
2016,"Since the update, I have been finding it difficult to access my account after successfully adding the security question and pin. It takes ages to load on a 4G network.",1
2016,"Pls is there a way that I can register for another account, iv got ma current account and i cant check it on my mobile",3
2016,99% perfect bt we need foreign transfer Link. Thanks,4
2016,Pls I want to make a transfer to other banks but it doesn't go pls do update on this thanks,4
2016,This is the best banking app I have ever come in contact with,4
2016,"After I updated the app.. I blame myself, because I received registered user, but can't assess my accounts",1
2016,"Requires token and if fixed, always giving Token authentification failed and now blocked because of this, inability to make transfer.",2
2016,My nearest first bank branch in my pockect indeed! This app is awsome.,5
2016,Nice,5
2016,Not sure if its well computed/programmed. It keeps on loading many other things without giving me what I wanted,5
2016,Best way to bank,5
2016,Hmmmm First Bank truly the first. Every day a better way,5
2016,"So amazing, just dat @ times network issues but all d same is awesome",4
2016,Fantastic,5
2016,,5
2016,Good,5
2016,I have been trying to download this app for two weeks..but failed..please help me..,5
2016,"With the remover of token..... This is the best, safe fast and convenience mobile banking I have ever seen. Good and great improvement. Tks for making banking easy for us.",5
2016,Rev ojodale Joseph Ojochenemi,5
2016,Firstbank of Nigeria.,1
2016,"This app is very useful, relieves me of lots of stress I have been experiencing  in carrying out online transactions. Easy to use",5
2016,It cool but d need for that token pin makes it boring....,5
2016,Love it,4
2016,This is obviously the best mobile banking application in recent time. Kudos FBN. Keep it up. We are in your support.,5
2015,"I don't know what to do again,have done necessary thing ,still is not open",1
2015,Roget,5
2015,Pls this otp is an issue..  cant remember and also cant get a new one please help,2
2015,"Update broke the app, can't transfer money.. Too many errors. Fix this!",1
2015,After the recent update it doesnt ask for token anymore,4
2015,"First bank, you've made me happy, so I've given you 5 stars. Thanks and continue doing great.",5
2015,Nice,5
2015,"I'm really enjoying this, wonderful. Kposa for firstbank regarding this app.",5
2015,Effectives in terms of uses both cost efficient unlike other banks money banking.,5
2015,"I love this mobile banking application. For the first time ever, First Bank has given me the best service I ever wanted. I'm deeply impressed. Well done. Cheers.",5
2015,This is a nice update. But it tried to make transfer but Could not enter the amount. What am I doing wrong?,4
2015,Fine,5
2015,This is pretty fantastic!,5
2015,Excellent,5
2015,"Since i updated this app, i'm unable to use it. It quit itself every time i launch it",3
2015,First mobile app is the best keep it on I love it so much??,5
2015,Awesome,5
2015,This mobile banking platform has finally outweighed that of the gtbank for the sole sake that it can now securely complete one's transactions with/without a token device. I am definetly making firstbank my #1 bank again.,5
2015,Ok by me,4
2015,"I've saved beneficiaries with the data I was required to use including the bank name. But when I want to make a transfer, the app tells me that I can't send money because the bank name is not available. Please fix that.",3
2015,Very very poor 💩 in my Area,1
2015,Quite intuitive and makes life really easy,5
2015,After the update the application is asking for pin and I don't know where is the pin I tried all what I know but failed. Please let me know the pin,5
2015,Good one from the Fbn family,5
2015,Seems you now listen to the yearnings of your customers,5
2015,Is nice and Good to go,5
2015,I need help with the token,5
2015,Fantastic service,5
2015,Very user friendly and smart app.,5
2015,"The presence of token in this app is quite unnecessary. One's password should be enough security. That notwithstanding, I'm pleased with the simplicity of the app",3
2015,Split the best app from any Nigerian bank,5
2015,After the update I am having problem with activation code. Pls help fix this as soon as possible pls.,5
2015,That's just it. Its Awesome,5
2015,It's a wonderful app indeed. I love it. Keep it up good job.,5
2015,What a wonderful application. Thanks be to the application programmer.,5
2015,"I tried several times to make money transfers but keep being disappointed, in spite of numerous complaints to the bank. As soon as I enter all values and impute the token, when I hit the 'send' button it will say 'network connection error', check your network and try again'. So annoying, even when the Internet is strong. Other banks' apps never make such annoying behavior operational. Please fix this problem!",2
2015,I love dis app badly.10 stars,5
2015,Good app for Android devices and hassle free banking.,5
2015,"I have done my update but can't get through with the requirements I don't know how to go about the last option  the ""Otp"" what do I do? Please send me the OPT code yet to receive it.",4
2015,"Every STEP taken by our Eminence ELEPHANT, results in satisfying US. Keep moving forward, FirstBANK.",5
2015,Its isn't designed to connect with visa card. Only verve and master cards,2
2015,A very great move in the banking industry,5
2015,Really cool way to bank at ur convenience... Thumbs up firstbank,5
2015,Love it,5
2015,Worth download,5
2015,Firstbank truely the first,5
2015,Awesome.. first bank I'm excited much now,5
2015,pretty good,5
2015,I still haven't received the OTP code after the upgrade,2
2015,Nice one,5
2015,Rasaki saheed adekunle,1
2015,Fantastic and easy in transferring money with ease and at ones convenience. Love it.,5
2015,Thank you Firstbank.,5
2015,"Good App, very easy to use",5
2015,"Its awesome, I love it",5
2015,Proud of the app......my bank,5
2015,"This app is perfect without token, transaction pin is ok",5
2015,Nice,5
2015,The Last update.. The app crashes on Android 5.0.1,1
2015,With d new update that does not require the use of token... I'm so much in love with this APP. It actually means you listen to your customers and provide solutions to their needs. It good to know you can keep to your acronym of YOU FIRST.,5
2015,I love every bit of this app more like my best friend now...... love it... U too should joint me...😁😁😁👍,5
2015,Has made banking effortless,5
2015,"Nice update,it addresses the constant token request for transactions.Truly the first",4
2015,now the app make sense.,2
2015,"I'm really surprised that in less than a month after I opted for this apps, it could be declared ""outdated"".",1
2015,Where do i get the one time password to ensure i can use the app with the new update.,3
2015,Ok,3
2015,It's cool,4
2015,Fantastic!,5
2015,"With the new update of transaction pin for 150k and below, I dare say this application will soon witness million+ downloads. Well done FBN",5
2015,"Since the token has be change to transaction pin for lower transfer, I can now boldly say that, this the best banking app in nigeria",5
2015,"Good, but do something about your Token app or remove it .",2
2015,With the latest update firstmobile is indeed mobile,4
2015,If you can find a way to do away with the token system without compromising security.,5
2015,Like,5
2015,Very good work from first bank. .....now my banking jes got easier,4
2015,Thanks,5
2015,Very cool and easy to use app with the first token,4
2015,Fine,5
2015,This application is superb.  So easy to use.,5
2015,The app is simple and easy to use but help fix the save beneficiary section,4
2015,Cool,5
2015,The app is very good although it is very difficult to activate. This app is not recommended for people with very hot temperament because their phone might become victims. I almost broke my infinix hot note while trying to register  in this stubborn app. Kept on telling me impute last activation code.,2
2015,I love them all,5
2015,"Very easy to use. Simple UI too..However, can you please fix the beneficiaries issue. I can't view saved beneficiaries.",4
2015,Very good,4
2015,yes I will recommend the app but please i have a problem logging in after i uninstalled it the first time. it just wont login and my network is fully okay.. pls do tell me what to do,5
2015,Is very ok,5
2015,Cool stuff,5
2015,It make banking more easy,5
2015,"Easy to use and working awesomely well. With this app, can't remember the last time I used the ATM to transfer funds. Well done FBN",4
2015,A considerable and tremendous progress in banking system.,4
2015,I downloaded the app and can't even register i keep on gettting error messages.,1
2015,"Honestly i cant register even after downloading, need to fix it. Can do my transactions just like i use other banks app. Improvement needed",2
2015,"actually i don't know wht is wrong, coz i can't download wonderful app, as they told me it's failed to download.",1
2015,Best,5
2015,Excellent,5
2015,Guys this app it is amazing..,5
2015,I love it,5
2015,"Works for me. The only issue is that I cannot save beneficiaries on the mobile app, comes up with ""no account type"". Additionally the beneficiaries from my Internet banking has not synchronized her. Please fix this issue and the app is good to go.",3
2015,how do i get  token the app is requesting for,3
2015,Ok,3
2015,Good,5
2015,I can't find the Otp on my message box pls resend it,1
2015,Okay,5
2015,Best app ever,5
2015,Very convenient,4
2015,I have not don transfer bet believe is OK now,2
2015,Easy access,5
2015,Very good,5
2015,Mr Torbeebari Jacob is a man in tell gritty.,5
2015,Another total banking solution for everyone. This app enables you have a branch of Firstbank on your mobile phone. Lovely indeed and easy to use!,5
2015,Fantastic,5
2015,Nice app,5
2015,"So luvly, kudos to first bank. It's really an handful application.",5
2015,Sufficient for the business,5
2015,"Really wanted to use this...was excited but trying to log on is an issue,keep saying connection error, check ur network setting but it is the same network that my firstmonie app uses and it works well...why is d mobile app different, pls fix...pls...wanna use my mobile app,heard its preferable than firstmonie...",1
2015,Ok,3
2015,Mfon,3
2015,I just down loaded the apps sha lol,4
2015,"I love this app, it sure really do make banking real easy. It's so easy and very understanding if instructions are followed.  It's just like having ur own bank in ur backward",5
2015,INTERNET BANKING,5
2015,Token plava fix it please,2
2015,Everything I ever wanted. Nice one guys!,5
2015,Love it,5
2015,"Since I have downloaded this app on ma fone, never a day have done any transaction with it. I beg first bank to have a look back on how to redefine the app in case it was not following the normal process so that customers would have a good say about it.",1
2015,Informative!,5
2015,The app works OK. My only issue is the need for the same token used for first online. I think it would have been better to use the ATM details only.,4
2015,"Quack app from a Quack bank. You guys really need to hire an expert, ok if you are too stingy to, just hire someone competent enough... All your app are pitiful.",1
2015,Cool,5
2015,I just love it,5
2015,I definitely hate dis app. Pls first bank upgrade ur app before u loose customers to other active banks,1
2015,Still waiting,3
2015,Excellent,5
2015,"When i downloaded this app, it worked on the very first day but since then, it has refused to initialise. It just stops on a blank blue screen and does nothing. Please fix this.",1
2015,"Awesome. This app works like crazy. i sit in my room and recharge my phone, pay bills and do all my transactions.",5
2015,GOD IS GOOD,5
2015,It's cool,4
2015,Thanks First bank!,5
2015,"Evertime, token authentication failed....",1
2015,Wonderful application,5
2015,Best,5
2015,I keep getting token authentication failure message recently anytime I want to use the app to make transfer or buy airtime. What could be the cause?,3
2015,"Can't register. Error, likewise on first money and first mobile first version.",1
2015,Nice app..  Love the layout,3
2015,GREAT,4
2015,It's nice but is just only on my tablet I can use it.  I want to also use it on my fone.,4
2015,"Annoying app, because it doesn't support business account that doesn't have ATM card and PIN. It tells me to enter card number and card PIN to activate my phone.  Must an account have ATM card before using mobile app?",1
2015,Am disappointed by this...,1
2015,the app is really annoying since i downloaded it keep on telling m transaction failed  .,1
2015,Excellent,5
2015,"Nice app though but still on the token issue,,, I go my token from a firstbank branch here, I used it but still not working. What will likely be the problem and how can it be resolved.... Tnx",3
2015,"i cannot make use of the app because i don't have any debit card linked with my account, so it is impossible for me to register, please find something to do about this thanks",5
2015,"I love this app. Was expecting to be disappointed on first use, but I was marvelled instead. Good app. Love it",5
2015,"It's not displaying, I hate it",1
2015,nice app but i think they should do some thing about the token for now is just help you know  how much you have in your account,2
2015,What's the essence of the app when u will need a token...other banks use their app without asking for additional token... First bank please do away wit the whole token thing. Make it more user friendly. Nd I will give it a 5star.,2
2015,Efficient and effective,4
2015,It is perfect and very easy to use. I love it,5
2015,Mobile app of the year,5
2015,The app is awesome but finding it difficult to load recently is making it unusable.,3
2015,You can't use the app if you don't have a card. I don't live in nigeria. I always do online business and never have a master card or ATM card.,1
2015,A whole lot better than the former. User friendly and secure.,4
2015,Perfect. That's the word!,5
2015,"This app is useless, GT bank app is far more better than this",1
2015,I COULDN'T INPUT THE AMOUNT WHEN I TRIED TO TRANSFER. PLEASE FIX THIS PROBLEM. I USE A TECNO H7,3
2015,"I have tried to request for OTP and it is telling me my device is not found. I have sent emails upon emails, called and wasted over two hours on the phone and still nothing has been resolved and its almost one month now, still no answer. This is a big shame on First Bank as well as for Rancard for having nobody to directly talk to or answer your complaints. This is the WORST thing ever!!!!",1
2015,Please rectify the above error message and network signal not available and do this app can not work on Etisalat line?.,1
2015,"After installing d app on my q5 and registering, I typed in my mpin, but no wia to press enter. Maybe d app is not for OS10 phones",1
2015,Bullshit  can't  even register 😕😡,1
2015,It asks for an 8 xter token that i've tried so many times there is no token,2
2015,I love this app. Set it up in minutes and works great.,5
2015,"It took several attempts, after generating  many error messages before I could register. However, I can't login. It keeps showing ""process request error"" Please this is really frustrating. This app needs to go through the standard UAT (user acceptance test) . The idea is very good but needs to be fixed to work effectively",3
2015,Kebbi state,5
2015,Sweet app from 1stbank,5
2015,Need I register this app with my card number and card pin ?!,2
2015,Can't register...registered for OTP countless times but still haven't received one,1
2015,"It took several attempts, after many error messages before I could register. Now I can't login. It keeps showing ""process request error"" Please this is really frustrating. Fix it. The whole idea is very good one though",2
2015,Supa,5
2015,very effective,3
2015,Excellent,5
2015,I love this bank,5
2015,Is helping people those are busy any time simple transc and easy,5
2015,"I downloaded with ease,transfer was swift!!..love this appp!!!",5
2015,"Finally, I've been able to use the app. It is simply Excellent. The apps developer should have given enough directions. Here is how. 1. Synchronise your ""physical token"" on your First Bank Internet Website, which you must have registered with FBN for.  2. Once done, you are FREE. This is Excellent coming from First Bank. I'm very impressed",5
2015,which financial institution requests for your full card details and pin?,1
2015,Pls help me with me token,5
2015,"Actually the app physically looks okey but the fact that its requesting for CARD NUMBER and CARD PIN before i can register dose not even give the morale to go ahead with my registration, it looks childish because have been using mobile banking app of different banks but non as ever requested for such only request for CARD NUMBER. So its obvious",1
2015,You can't beat the first,5
2015,more better than mobile moni,4
2015,Good app,5
2015,"This app has fine looks and works well on my phone. We look forward to seeing some fine-tuning in future, e.g. addition of functions like transaction reference number, favorite list, and so on. Good App.",3
2015,Just trial,2
2015,Everything is perfectly Okey as I can get soft token on my mobile without necessarily using the hard token. 5stars FBN,5
2015,"The app is the worst I have ever seen, why will I have to put my card details before I can you it? What if I bank with you and use Internet banking but don't have atm? Moreover I can't even register because the useless app is telling me error in retrieving my card details sorry for first bank",1
2015,Failed to install overnight......,1
2015,"Please, send automatic receipt of transactions to registered email addresses. Great app, though.",4
2015,best,5
2015,"For so many months, I have tried severally to launch mobile banking app on my phone and after so many visits to your branch and no progress am giving up.",1
2015,The application has good looking with poor performance. Amount cannot be entered while transferring money out of first bank. Please allow me to use my money.,1
2015,I really don't understand why this app is this large .. and it doesn't work well unless there is a very strong Internet connection. Please try to fix this,1
2015,Ok,5
2015,Works fine.,5
2015,"Yet to install, having some difficultirs",5
2015,"I love this application, but I was unable to register my device. It displays error """" customer's details are not found ""' and bla ...blah any time I tried to register my ATM card. I've visited the nearest first bank branches at least 3 of them but it has not been resolved. What do I do? Even after reinstalling the application still showing error message, what is the solution?",2
2015,Poor,5
2015,Nice,5
2015,"My attempt to register on the app results in a ""not connected to card system"" alert message",2
2015,I'll advise the developers to look into fixing bugs related to saving of beneficiaries for future transaction. No beneficiaried' list yet.,3
2015,"i have write down my card details, its always telling me ERROR RETREIVING CARD DETAILS, please find something to do about it",2
2015,I love it,4
2015,"Been expecting this app. But the draw back seems to be that u can only use it for an account. E.g. i have 2 accounts and after activating the 1st one i couldn't activate d 2nd account using the same phone,which makes it useless as i do not have a token for the account activated but for the 2nd which i couldn't activate.",3
2015,"The app installed and setup went smoothly without any issue. Very neat app and I guess with future updates, more usable features like syncing already existing beneficiaries from first online with the app will be added.   Nice start by FBN. Good job.",5
2015,I suppose I'm to link my hard token which I got for my internet banking to this app. how am I to do that please.,4
2015,I really enjoy this app,5
2015,Not working due to narration during transfer,1
2015,With this I think First Bank will give GTB a run for there money when it comes to internet banking. Love it,4
2015,Somehow the link to register doesnt display on my phone,2
2015,loving it,5
2015,F.B pls perfect dis ...For customers satisfaction cos its not responding,2
2015,,1
2015,Sweet and fast,5
2015,Have contacted customer service several times to send me a one time password but they can't even manage that!,1
2015,First is always first,4
2015,"Let me give a trial for the first time and see how it works, as to be so sure of what other people us to say is absolutely",4
2015,🙌,5
2015,nixe,1
2015,"Am surprised at how bad this app is being reviewed... It honestly does what it's ment to do very well. It's not a replacement for first online so there are things it obviously can't do. It can be improved further to do more but for what it was designed to do, it does very well.",5
2015,"Superb, robust and easy to use app",5
2015,This application is very useless,1
2015,I love dis app it's nice nd efficient.,5
2015,This App is very nice. But it'll be better if you can synchronise it with first online so we can be able to send money to our saved beneficiaries.,5
2015,How do I register? The app is showing me card error. Please your assistance.,1
2015,Smarter Banking,4
2015,Lanre,5
2015,The app looks interesting. However i cant complete the activation. Error being 'Device not found'.. Right after I request for OTP,4
2015,Helps me,5
2015,fair and yet to be perfected. bcos i find it difficult to input digit number on transfer fund.,3
2015,This is simply the best,5
2015,Abuja,5
2015,Nice one,5
2015,Jus d mpin I got dint get any otp,1
2015,"This app is excellent even at this stage. Even with the security, its more better. Thank you for the desire to serve us better.",4
2015,"If you don't know how it works, u should just work into any firstbank branch n ask question... Better that way than criticising, when u have a lot to know. This app works wella. The token is a security measure to protect ur transaction in case of compromise.",5
2015,I visited firstbank service manager who give me the serial number and activation code but since then when I enter token generated code it keep on telling me token authentication failed,1
2015,It very user friendly it just like having the bank at your fingertips and very secure,5
2015,Get the first token app as well,5
2015,The network is not working properly. Please do something about it !!!! THANKS,3
2015,Wat kind of token number you can't send authentic to eneble easy transaction?  Fix pls..my diamond app is still the best,1
2015,"This is the first mobile banking app that requires a 8 digit token. Why do u have the mPIN? Or @ least generate OTP to registered mobile number. FirstBank appears to be ""the last"" here.",2
2015,Work as advertised,5
2015,I registered in less than 4 min and it is available for use instantly with all my accounts on it. The truth is that this app will face out firstmonie in no time because it is too perfect to be neglected and It is more user friendly.    Thank you first bank for this innovation,5
2015,Please how do I go about generating the token? Need feedback like right now so as to complete my defence payment in school.... Pls,3
2015,Very frustrating app. I've been requesting OTP countless times yet nothing received - sms or email. Consequently I can't register my account. FBN please wake up and do something nice.,1
2015,Why not finetune your Firstmonie software?,3
2015,"Innovative, editing, transformation great thanks to technology and First bank",5
2015,I downloaded d app and doesn't recognize my atm card number and pin. Saying my card details does not exist. What should I do?,1
2015,Looks good..... Am liking it,4
2015,Nice app,5
2015,Nice one.... Keep it up.,5
2015,I av download the application but keep on telling to check my mail for OTP which is not send after filling the page now always given me error cos I don't receive otp on my mail,1
2015,How incredibly is it?,5
2015,I just used my atmosphere card to activate it on my own then entered into a branch to get my token and I am flying now. Thanks to this app,5
2015,"Needs improvement,  was not able to make transfer. App look cute tho...",2
2015,I tried to register my device .... says otp Sent to my registered phone number.... I hav been waiting over 30mins no otp! Can't register!,2
2015,"This your app didn't make sense first bank,  if is only customers who have card, what about those who don't have card and those who is outside nigeria. Please think wise and rebuild it.",1
2015,Beautiful.,5
2015,Each time I try downloading I get an error message. Package has a bad manifest' so frustrating.,1
2015,25 seconds to enter your soft token generated for transaction to be valid! Nutshell you have to be fast,5
2015,"Size too large for a banking app! Other banks are 2mb, 3mb...  Why is this one 22mb !? What's there ? :)",1
2015,Love it,5
2015,Excellent app,5
2015,Ya ma bank on ma phone!,4
2015,"Modern day banking. This is superb, wow! token can now be assigned to ur account even if u are not on firstonline.",5
2015,It.....,1
2015,Very good,5
2015,Nice one,5
2015,The app is annoying for now. Requires token and keeps giving transaction errors. It doesn't even transfer beneficiaries from my account sef. Sticking with FirstMonie abeg. That one is flawless IMO,1
2015,Fantastic app. I love it,4
2015,What a awesome app I luv it,5
2015,But does this means I can have token for it without being created for online banking.,5
2015,"Please what is MPIN, that what I need to activate the app",2
2015,So much,5
2015,Very very good,5
2015,"Was sceptical over the card and pin request. Beyond that, works quite well. Good ui too. Tested working.",4
2015,Great app am very proud of first bank Nigeria.   Just download and enjoy.  Well done team,5
2015,Fraud app,1
2015,Why this application is requesting card number and atm pin  before you can register. Is this not act of fraud,2
2015,"This app is great, its only problem is compatibility where it only works on a particular device, if one have two accounts with different cards, only card will work. It supposed to be a friendly device where Password should be the main key. No matter on which device.",4
2015,"Why is this app coming this late? This app is quite great, colourful with ease of use. Safes me the messy problem of fund transfer through the internet portal. Kudos to the bank that comes first, First Bank. Observation, the Fund Transfer window should close after a successful transaction. I have just transferred twice to a recipient because the window was still open. Although I received an alert but the token window was still open and i inserted the token again. Besides this, it is good. Thanks",3
2015,Token and link up with amzon and ebay etc,3
2015,Superb App......Its just Amazing....Wow!!!.....Wonderful.Permit me to say that this is the BEST MOBILE BANKING APP EVER!!!!,5
2015,Great app,5
2015,Good,4
2015,Good one except that you might not be able to generate receipt after tranfers unlike firstonline.,4
2015,Nice app from First Bank. I can view and transact on all my accounts with the bank.,4
2015,"Nice application ever seen, easy to use..nice job first bank!!! five star",5
2015,So easy and convinence,5
2015,Nice one,5
2015,Nice app,5
2015,Ease. User friendly. Robust. All in one app just a click away.,5
2015,Simply amazing...finally!,5
2015,Firstbank finally drop an official app av been craving for.. Awesome!,4
2015,"Fantastic App, Great GUI!",4
2015,"Smooth installation, pleasant interface and easy to operate. Well done FBN",5
2015,"The app failed to send token upon registration, after so many attempts. This is too bad!!",2
2015,Better than firstmonie with its added security.. Token... Work great for me. Love it.... Guess i have to remove firstmonie,4
2015,Please how do i register the app? Go to the bank?,4
2015,"If only this app can be optimized for tablets, then this constant tripping off will end! Please do something so we can all enjoy this lovely app!",2
2015,This is an amazing app! . . . l am wowed beyond words. . . downloaded and using it immediately. . . its self registration,5
2015,Smooth installation and registration. The look and feel of the app is extremely good. Great Job First Bank.,5
2015,Very nice but y can't I buy airtime or make transfer without a token device,4
2015,Not compatible with visa debit card,1
2015,Love it……,5
2015,Very simple to activate and use,5
2015,This is complete.  Gbam,5
2015,This is much more better than first monie app. Thumbs up,5
2015,It always require to insert token which it doesn't seems to work nor they send any token,3
2015,"This is long overdue, FBN it would be great if the app could sync beneficiaries already in the online portal, so one doesn't have to maintain two sets of beneficiary list.",4
2015,I love this app,5
2015,Best Application deployed. Kudos to you guys @ebiz. Lovely design! Keep the good work.,5
2015,"Close to perfection, kudos!",4
2015,Perfect,5
2015,This is a good App. You have earned my five star rating!,5
2015,Super app from a super Bank,5
2015,A must have app. It's fast and easy to use. Download,5
2015,Internet banking,3
2015,More options to do business with we truly are the first its raining apps o,5
2015,FBN Truly the first,5
2015,"Best app ever, kudos Digital Banking Dept, Kudos FBN.",5
2015,Awesome,5
2015,Lovely concept! !! Making Banking more easier,1
2015,Just fantastic.,5
2015,Good thinking,5
2015,Lovely!,5
2015,The best app ever,5
2015,Truly the first,4
2015,awesome,5
2015,Very nice,5
2015,More than an app. Just download and see,5
2015,GRATIAS,5
2015,This app is superb. You will never regret having this application. Wow i love it,5
2015,Not just a mobile app,5
2015,Banking Optimale!,5
2015,Wow super!!!,5
2015,Wasting of time and money,1