year,content,score
2024,Am tired with this bank I swear with almighty God I never pass one month doing transactions with this bank even now since yesterday I want to transfer my money but they saying i couldn't unless I update the account please give me my money am tired with this bank make I look for another bank..,1
2024,Pls give me details on debit and credits account from November 2023 to December 4 /2024,1
2024,"Thought was the only one going through this app mess 😭😭😭 God, have been on this app for more than days now at times to login is the issue, but d worst is even the transfer issue am having since, ah union bank app is a mess😔",1
2024,"This is the worst mobile banking app I have ever used. The app is so slow and unreliable. The OTP requirements is not necessary. The app should work in a way that customer can comfortably use the app without necessarily in possession of his or her registered sim. And the developers of the app should try and reduce the number of server communication to fetch user data. No need to fetch user data on every step, that can be done during logins.",1
2024,Fast and good networking,5
2024,good,4
2024,Very good App,5
2024,The app is not functioning.,1
2024,"So slow, so buggy, so un-interactive. I wish I could give it a 0 star. This app is a significant reason I'll be leaving this bank soon. For instance, just Imagine that for the past few days I haven't been able to fulfill a transaction!!!",1
2023,"Always delaying transactions.and if u people continue like this, I will stop using your bank.",1
2023,No possible to reset password online whitout bank visit,1
2023,Can't install it on my new device,1
2023,What's wrong with the union Bank mobile app for the pass 5days I can't transfer or make any transactions with the app. I was sent money not yet received. Union Bank what's the way I think this is right time I close my account with you guys,1
2023,The app is giving me issues,2
2023,I can't even login it just writing something went wrong such a poor apo,1
2023,"The worst banking app ever! Woke up this morning to find out that this useless app removed my fingerprint unlock on their app, then told me to use my password to log in when I did with the correct password, they said invalid password.. I after I reset my password, they still said it's invalid password",1
2023,"I hate the fact that after putting your login password, and then your transaction pin to carry out a transaction you guys still ask for unnecessary otp (which should be optional) to confirm the transaction. Then at the end of the month you'll come and deduct charges for otp sms i did not ask for.",1
2023,Such a useless app transfers are very slow right now the app has refused to open don't know what's the problem,1
2023,This app is giving me a lot of problem I've not been able to do transfer to others for some days now To do transfer or buy airtime and data is something else I will be debited without even receiving the services I paid for It's so frustrating 😔,1
2023,"Please, the bank needs to upgrade the app to be able to download account statement without visiting the branch. And also track pending cash transactions or hanging transfers.",3
2023,I found this app useful,2
2023,"The best banking App, upgrades are worth it.",5
2023,"This application is not function very well, many occasion that I wanted use it,but it won't open .please kindly do some thing this.",5
2023,Good,4
2023,"How I wish it has zero stars , this app is useless, trying to log in as a new user name is terrible",1
2023,Great,4
2023,Pls open my app,5
2023,It's efficient and sometimes troublesome.,3
2023,"I really like it, and wish you could improve more",5
2023,My account ended up blocked just because i tried to log in with my own password and username This app is useless!,1
2023,Is there a way to improve this app?. Bank will ask you to download the app but the app is not giving results. You will waste your time on something that doesn't give result. Work on this app 😭,1
2023,Nice..,5
2023,"The most useless mobile banking app I ever seen, I installed a new UnionMobile device and inserted all my details still the keep telling me your ""card validation fail"" it's over two (2) weeks I went to the bank they said I should do it manually they give form to me and I filled the form they started working on it on in system at the end they said my app is normal and they started telling me nonsense that's not the things took me to the bank about transfer limit to increase pls resolve the issue",1
2023,"This is the most useless all I have ever seen, I enter a friend account now to edit and enter back my account is not a problem I don't even get angry I uninstalled and install back, now am able to enter my user name bt to enter the account is another problem I av to uninstall totally and come to download again very usless app, I will cash out my money and leave this idiot bank",1
2023,"One of the most useless bank ever seen..I have been having issues with my account since last month, they keep telling me it will be resolved.. I pray all new customer don't use this useless bank..I opened a union account while in NYSC camp in BENUE state last month....I was sent an account number I transferred some money to the account after that Since then I can't transfer my money I even created a PIN using 826 and mobile app Ussd is saying service unavailable While mobile app is saying update",1
2023,"App can not download or share transactions receipt, why? If you don't fix it I will stop using your app because I have other ones to use. Thanks",1
2023,Union Bank is so useless and slow... I can't count how many times I've transferred money and I'll be debited and would get to the receiver. Both online and the physical bank is frustrating;I went to bank several times to complain but nothing was done 😔😔,1
2023,This is the worst mobile app of all times. I've been in account validation step for my dad and myself for how long now,1
2023,Not reliable,1
2023,Very very difficult to operate especially in weekends,2
2023,This app is just (-10) honestly. Very frustrating and disappointing.,1
2023,"To have almost zero positive reviews, you guys really need to up your game. Can't even update/upgrade an account online. Too poor.",1
2023,😔,1
2023,Pls how can I update my app,1
2023,This app,3
2023,Super,5
2023,Union Bank! Make I no talk.. imagine a bank telling you to go an update ur account immediately after you deposit a huge amount that you needed urgently! Thank God for Opay!,1
2023,Aminu Rabiu Hussaini,5
2023,Good,5
2023,"I've never seen any bank as stupid, dubious, frustrating, and time wasting as union bank. Their support and customer services are bad. I've submitted my account for upgrading up to 6 times and nothing as be done. Union Bank branch at Secretariat Ibadan most especially. I'm closing down the account and make sure I leave bad reviews everywhere possible 😤😤😤😤😤",1
2023,Dead bank 🤮🤮God forbid!!!!!,1
2023,I can't set up my pin and password and the service provider are so rude especially in ajaokuta branch,1
2023,The worst app ever I opened this app and haven't used it I tried using it but was told I should login I tried logging its wasn't working I tried resetting my password but it didn't work now my profile is blocked and can't even use USB code,1
2023,"I really enjoyed the app but sometimes is so annoying, but I really like it.",4
2023,I love the bank app it's very good,4
2023,Useless app,1
2023,Can you please stop that silly video that plays when one starts the app. Or at least give an option to turn it off. It's really annoying.,2
2023,Average,5
2023,It is down every time you try to use it,1
2023,The worse bank app ever!,1
2023,Is nice,5
2023,I'm not happy with u people at All I'm real Angry with the way this App is treated me,4
2023,"This is the most useless bank I have ever seen in my life,their services is poor,their mobile app is 0 compared to new generational banks, even the so-called first bank which is an ancient bank has revolved with the new generational banks. There's no point in you designing a mobile app with features that are not working on it or having a mobile app resisting the network or server",1
2023,Excellent,5
2023,I can't even login since I downloaded dis app,1
2023,The most useless app ever ! I have been trying to set up my PIN for over two weeks now. All I get is something went wrong while the bank keep telling me it's my network. How can you make an app so difficult to set up so much more that customer service personnels could not even help resolve the issue. I think the app should be taken off from the playstore if the APIs are not fixed.,1
2023,Good,5
2023,Worst banking App.. The app is not responsive.constantly giving error message. I have to uninstaal and reinstall to get a simple task done. So dissapointed and Union bank customer servoce is 0,1
2023,"So, i just decided to try the app today and i was welcomed with a very poor reception. I can't even get access to the app page its been showing blank for almost an hour .Its so annoying you can't get anything done on the app if you have an emergency .",1
2023,Ma very angry about what happen to my mobile app why please help me,1
2023,"Atrocious and frustrating - the worst app ever. I've been battling union online banking since I opened the account more than a decade ago. As a diasporan, I needed online banking as opposed to mob banking. Thru a browser or app has been so so frustrating and a failure. Logging in always a problem. Poor network can trigger a fail, anything can trigger a fail. The result of union bank app is an endless queue trying to reach customer care. Even after a 30 mins wait to cust care, acc still blocked.",1
2023,Good for working,5
2023,Union bank mobile app is the best,5
2023,My app is no longer working for the past 3 months,1
2023,💕💖💞💖🥰,5
2023,Great,4
2023,smart bank with a good network That is the first bank that i open account on it and since now i am feeling happy with it so much thank u.,5
2023,"For months now I haven't been able to use my app only USSD or I go to a POS agent. The app is very slow, they send OTP 30 minutes after you need it and have given up waiting😒. I don't know whether it's their network because other banks are working just fine",1
2023,"For three days now, I could not transact any thing with my app. I have tried to update the app yet I could not.",1
2023,This app is very slow,1
2023,Bad,1
2023,Is showing that my profile is blocked after going to to update it,2
2023,"You guys should add an option to request an otp directly through email, due to network failure from my service provider I can't receive sms and I had to wait until their network is back which means I can't transfer money when there's a network problem.",1
2023,Beautiful interface I said.,5
2023,Have been trying to do a transaction but am not getting my token.... Why,1
2023,I love union bank,5
2023,Good and reliable,5
2023,union bank,5
2023,Very nice and reliable,5
2023,"Very nice Banking app ,but you can't view all your transactions receipt in the mobile app. And also my photo can't display in this app And the account need to be bold enough",5
2023,Horrible app...transfer is impossible and by the grace of God ... Worst banking mobile app.. Update:... App fixed by updating...now working smoothly..thanks,5
2023,Goood one,5
2023,Excellent service,5
2023,I even deleted the app by mistake trying to recover all my information and confirm to them is now a problem. Please you have to work on this as soon as possible.,1
2023,I am trying to sign up with your but any usename i put it show it already exists,5
2023,"The best thing for Union Bank is to disable mobile banking This app is so useless that I always wonder why I downloaded it in the first place You can't login anytime you want (service errors) you can't run a transaction in peace Never seen a bank with this kind of service issues before Union Bank need to do more on their server, it's very disappointing to buy stuff at the mart and bank app will not allow you run a smooth transaction",1
2023,"I tell you the truth, I lie not, this app has disappointed me in the transferring of school fees payment of 252k. It made me move to the bank, yet bank says network issue. Everything s o poor.",1
2023,"The worse bank and app ever. I HATE this bank. To send just OTP takes over 24hrs. Please i need a way to transfer all my funds out of your useless, incompetent bank. Waited 3hrs just to get connected with a very rude and disrespectful customer rep. Terrible!!!",1
2023,Nice app,5
2023,So good,5
2023,"it's annoying the upgraded app can't block ATM cards when missing like the previous one did. my card was misplaced during the weekend and I tried to block it to avoid unauthorized access, but to my surprise, the app couldn't.",1
2023,"This app is the worst mobile app I've used, I regret banking with you guys",1
2023,This app has been trash lately.... Do better,1
2023,"Union bank is the worst bank to bank with after ecobank for 3 months now union bank has held my 260,000 naira for a declined transaction that I was Debited for and up till now it has not been refunded please I will advise you desist from downloading their app and using their services they are very weak and have low customer service...they don't pick up calls and very arrogant when speaking to customers please do not download their app or bank with them.. they are a mess...",1
2023,I have been trying to make a transaction but it is not going through this is so frustrating.,1
2023,This app haven't been working for past one month now???,5
2023,Very useless bank and app everything is slow both the app and the staff working there This is so useless and frustrating bank With there nonsense customer care My mom have to stand for 2 hours just to get their stupid ATM card Please if you money is there better rush and collect it Change bank💯,1
2023,"I was trying to log a complaint but it was not working, i decided talking to customer care about the issue i was having and i got logged out. Tried logging in but it keeps saying error. This is really not pleasant",1
2023,why is my app not opening pls look into it,1
2023,Very useless. Takes forever to get OTP via SMS.,1
2023,"I don't know why I can't access my two accounts on the mobile app. By now, I thought the app would have upgraded.",1
2023,Mediocre service delivery.I cannot activate online transactions with the mobile despite several reportage visits to the bank,2
2023,Union App the worst so far. Don't understand why I can't transact on the App. Neither could I update the App. It's so frustrating,1
2023,I can't get access to the app: i fill all the place but the only place that i can not fill is 3 numbers at the back of the Card in which i have not seen any number there.,1
2023,"Union bank is the worst bank you can choose to bank with ,there customer care service very poor..they don't attend atall Have had series of debits continuously with no refund up until now I still have my 17,500 debit of since 20th march yet no refund after several complaints and visiting the bank ....I indulge y'all never to make the mistake of banking with them it will end in regrets",1
2023,"This experience I had today is the worst. I made a transfer, it was debited from my account. This is 3hours now, it has not reflected to the receiver. I've tried to download the transaction receipt, it showing me no data found.. what kind of organized scam is this?",1
2023,Is good for people bank,5
2023,"I wish i can give zero star, since yesterday the app won't open and i need to go to the hospital",1
2023,Not responding why,5
2023,Fast and reliable but I suggest that more work should be done to improve the Network availability for fast and easy transaction.,4
2023,It could have been better. But adding the music/display that appears before entering the app makes it more worst and unnecessary.,2
2023,Very easy but this period network problem's,5
2023,"Very nice and okay ☺️but am having issue with transfer now, it's just saying not honor",5
2023,A word is enough for a wise! This app needs to be renovate! We love you that's why we bank with you,1
2023,"The app was good until cashless time, since then till yet I can't logged in to my account, i have deleted it many times and reopened it but still keep telling me my own username or password was wrong, clicking on forget password/username yet cant go through it😩",1
2023,Union Bank you're the best,5
2023,Why cant i log in account in this app😢😢😢😢😢😢,1
2023,"My experience with this app has been horrible. Once I don't make transactions with this bank for a month or two, it blocks me out, and I have called the customer care and went to the bank several times, and it's been the same I really regret banking with this bank. @UNION BANK, it's high time I left your bank because I can't keep suffering all in the name of banking with an unreliable bank.",2
2023,"Well done guys, the app is great but sometimes if you're trying to make payment it will take so much time before logging in and sometimes it will not even logged in self please try your best guys, well done thank you",4
2023,"Imagine, on a journey of 14hrs with ur family and you've used 8hrs and everyone's hungry then u took em to a resturant to eat hoping to pay with ur bank app and no money on any of ur other accounts then you want to pay after eating then ur app and ussd starts their madness, Waited till the next day b4 it start working. Very bad",1
2023,"Poor experience,is not encouragement at all",1
2023,"I cant be able to sign up, I can't make transfers with the app, it's really slow, has so many bug issues. All this since I upgraded. Y'all should really work on this app.",1
2023,"This is one of the worst app so far, it disappointed whenever you really want to do a transfer. I don't even know why I opened an account with this union bank, pls work on your app",1
2023,Nice one,4
2023,"Fund transfer on this app is just too slow for God sake hah!😏 Why will I have to wait wait for an OTP first before transfering my money? It's annoying, cos it doesn't show up on time. We need fast transactions these days. Is there no other ways u guys can apply ur security measures? We are all trooping to OPAY for this sake. Not that we don't like our physical bank but for fast transactions in order to save time Don't forget we're all comparing ur services with other banks. Upgrade please!",2
2023,Good,5
2023,"Am unable to download the app, don't know what's wrong, I've cleared my space.",1
2023,Great,4
2023,Let me see more of your operation,5
2023,"Worst bank ever, they debit me and never reverse my money, I called head office Lagos they keep telling me 4 working days this is how they ate my money, I hate this bank, I trew the ATM card and deleted the account number from my memory, the site seeing of this bank makes me angry.",1
2023,Not performing well the network is poor,2
2023,Vey stupid banking i have ever used.,1
2023,Union bank appd is a good one.,5
2023,"What sort of app is this I can't even do name retrieval.... They are just telling me invalid, like I can't even log in",1
2023,This application is a cheat slow and unble to send account,1
2023,Why should we require an otp for even the smallest amount of money we want to send. So annoying. Your app is getting worse by the day. One can do a common transfer due to waiting for otp for an hour.,1
2023,"Poor service,not able to login, even after logging in, it difficult to make a transfer",1
2023,Very Poor I can't Log in or transact with my app especially in emergency Too Bad,1
2023,Is good to update app at any time need to update for any body,5
2023,"Nonsense app and Service, I think the app should be close down",1
2023,Your bank is the best and useless bank ever have seen in my life basterds!!!!,1
2023,"I'm chima by name, this union App update is not working well for me, since in the morning",5
2023,Awesome app with quick response,5
2023,Poor in terms of logins and unnecessary delay in transaction,1
2023,Terrible App. Can't increase transfer limit. Can't see card details in app. Fix this promptly.,1
2023,"I had a very bad experience, can't access my money for the past 7days. very bad",1
2023,Good,5
2023,"My problem is when you want transfer if you put your password is not enough the system will nedd to put an otp again, but sometime i am not with the sim which i open the account with it, and i link my gmail but the otp where not sent to the gmail too, they just shows me that i must use my sim to receive the otp, this is boring, honestly to me and some others this policy is not good, and is not used for many bank in Nigeria.",5
2023,"The most useless bank in Nigeria and beyond. Woke up one day to restrict an account I've been using since 2019 in the name of failed address verification caused by their obsolete system. I've texted and chatted with customer care for more than a month now and nothing has been done. Truly technology is far from them, and I won't advice even my enemy to download this app or create an account with them.",1
2023,The app is managable. I tried to adjust my transfer limit; at some point it requested for Cvv. What's Cvv please.?,1
2023,I don't really know what's going on..... The mobile app is frustrating me 🤦🤦 honestly .... I tried retrieving my password and the username.... Because it's being long I used my app.... But it's showing me account doesn't exist... I don't know why it's like that ... And I tried to sign up it's showing me Account already registered to mobile app .... I contacted their office they are telling me to uninstall and reinstall it back .. it's not working.. pls help 🙏,1
2023,This is the most Useless app Union Bank has ever made... Imagine having to wait for several hours before an app will open.. just imagine you having an emergency.. then you would be stranded for no reason just because your bank can't develop a proper app.. if care isn't taken.. I would debit my account to zero.. and delete this God forsaken app..,1
2023,This is the worst bank and app I've ever used..I've been trying to transfer money for weeks now and the app is not opening or it keeps saying network issues..some cannot just bank on you guys in times of emergency. If not for my office policy what would I be doing with union bank. Tueh!!!,1
2023,"This app is pathetic since I switched to a new device. I can see the login interface, it goes pitch black",1
2023,"Worst Bank ever, keep restricting people's account unnecessary in a minute and when you follow the laydown prosidure to unrestricte the account you will spend more than 700 hours without getting a possitive response.",1
2023,The app is no more responsding,1
2023,Rarely works.,1
2023,"Tried to signed after activating new card but always reply that card ""card validation failed"" please help so that i can enjoy union mobile.",4
2023,Nice but very slow to download,4
2023,Great,5
2023,I wish the feature of converting USD from my Domiciliary Account to My Naira was there.,4
2023,It's good. I haven't had an issue with it thus far. Big ups,5
2023,Iahaku,5
2023,"For 3 weeks now I've not been getting opt on my registered line, I haven't been able to make transfers. ThT has been the most frustrating 3 weeks, I have sent email no response. I was hoping when I come here someone will answer me",2
2023,I really love d new features,5
2023,The most poorest app on playstore,1
2023,"Today 3rd Nov., 2023, makes it a week I have been unable to make transfers without serious frustrations and hassles. Imagine having to wake up by 4am just to try and make my transfers! This app was almost flawless until recently, what suddenly happened? You need to lay off all your back end engineers and replace them with capable ones, you will definitely start counting your losses soon enough if nothing is done about this terrible situation.",1
2023,The apps takes an hour to open very frustrating,1
2023,"This app still continues to be one of the worst bank apps I've used. Time and again, the ease of transferring funds continues to diminish. I've genuinely lost count of how many times I've had to go to a union bank branch just to sort things out with this Godforsaken app. I don't know it it's the servers or a fault with the program itself, but union bank needs to do better.",1
2023,Very useless app...imagine a business app that has not been working for more that 2 months now. I cant use the app to make transfer...and they customer care are stupid...they cant proffer any solution.,1
2023,"I'm really not impressed with your services,for over a month and a week I made a transaction and it wasn't successful yet no reversal.... Have called on a daily yet still my money isn't reversed. Your service is very poor.",1
2023,The service is very poor,1
2023,"There's problem in logging since 5days ago, to bad . Kindly assist",2
2023,I comment my reserve,2
2023,This app is one of the best yet I've used. It rarely has any issues at all. This app as a matter of fact is one of the main reasons I keep using Union as my banker,5
2023,9ce Apps,5
2023,"union bank 419 Union is scmming peoples money from their act peoplle bewaer of union bank u have money in u act union will tell you insufficient fond u willl be getting alert of debits 10,000 Naira 5000 , withdraw from d insuffcient account, with pos this people has be doing this to my once I transfer money to my account Union will hunk my money people run from Union their are scmers criminals",1
2023,Very very annoying app,1
2023,Good,5
2023,System malfunction afternoon,3
2023,Super slow,5
2023,So Terrible My account has been blocked The app is nonsense I have reported this issues to union bank using there email but yet no reply,1
2023,"Even after I upgraded my account, I still can't make a transfer why is that? The bankers keep telling me ""nothing is wrong with my account"".",1
2023,there's some issues when installing the app and transferring money,5
2023,"Will I have not use this app before, I",4
2023,I cannot see my money in my union bank account if someone money to my union bank account,3
2023,If I could give a review Lower than this I would... Don't know if it's the app or the bank in total you guys are just doing fraudulent activities... Removing money from someone that doesn't have much in their account... It's better to use another bank and have peace of mind... I'll make a transaction and you'll debit more than what I'm sending and still the receiver won't see the money. Total BS,1
2023,Worst app ever I regret banking with you,1
2023,"AWESOME APP. For the fact that I could open a new account as a first time user in your bank is simply awesome. This is what all bank apps should be, not stress us to visit their bank just to open an account with them. Well done.",5
2023,This app have been helpful... Keep up the good work.,3
2023,Worst bank to be with,1
2023,The worst experience on phone is downloading this app,1
2023,"This app is always getting issues whenever I want to log into my account,is there no way by which I can just enter into the account and save it permanently",1
2023,"I can't see 5he money I put inside my bank sometimes they collect my money or they will write -15,000",1
2023,"Worst banking app I have come across, anything bigger than worst should be awarded to this bank app, very slow in accessing.",1
2023,Very bad app. Always have problem everyday,1
2023,Very good,5
2023,"Infact I've had it up to here with your bank app. I've been attempting a transfer for the past 2 days, it just loads and loads after it will say something went wrong. And you can't tell me it's network cos my network is stable. OTP nko another issue pls work on it abeg make I comot my money and say byebye",1
2023,"This app is very annoying.. been trying to open the app for days but it won't open. I can't even have an emergency stuff and bank on this app it will just worsen the situation. I'm so livid rn, I have uninstalled the app several times, same problem. People are not even dropping good reviews about the App!!! Pls do SOMETHING!!!!!!",1
2023,This app is nonsense as long or far as am consigned,1
2023,Your App is horrible,1
2023,"I'm deleting this app right now, it's too frustrating, imagine since morning, I was trying to log in buh it takes forever whyyyyy💔💔💔😩😩😩",1
2023,This is by far the worst bank in the whole world..so useless.you cannot rely on union bank app for emergency situations...I hate you guys.. someone just lost their life because of this useless app failing to open to pay for an emergency treatment at the hospital.,1
2023,"I was debited from the bank but the money is not in the POS, and I did a transfer to the account and is not recognize 😭😭😭😭😭",1
2023,The Worse Mobile Banking app ever with Annoying and Time wasting O.T.P token ... I'm having serious issues on this app and the USSD .. That I can't buy Airtime or data except transfer. The update made on it is a terrible one 😡😡😡 They refuse to refund until u go to bank to waste your energy and also do not attend to their customers online (customer care ) If only I could remove the 1 star and make it Zero...,1
2023,I don't think I will continue using union bank too much problem in login😭😭😭😭,1
2023,The most useless mobile bank app I have used,1
2023,what a wonderful app I enjoy using it,3
2023,Good,5
2023,"Terrible, I can't believe that I'll be having same issue with my acct all d time, I've updated my account more than 3 times and I want to purchase airtime and got an error message that my acct was marked for no debit. I contacted online supportand they said I should go to their brabch to update my address. If they can't help via mobile app what's the need of having it or even banking with them. It's over 11 years dat I've been using acct. I started using Alat, I haven't been to their branch once",1
2023,Good App ever,5
2023,This app sucks really can't even do common transfer without asking for a token pin they didn't give and also you have to wait for SMS pin which they will never send,1
2023,This is very bad upgrade,1
2023,it is a trusted bank,4
2023,Not bad,5
2023,Exellent,4
2023,"The app is nice. At first i couldn't see my acct balance. After registering and re-entering the app, i saw it",5
2023,"I wish there's any rating less than that,this app upgrade is just useless, imagine I can't even find my debit card on the app, whenever I tried my cards option I got a reply back of ""No data found""",1
2023,"You're trying but the one that beats me and cracks me up is that, OTP enters my email 2 weeks after transaction is completed. This is the first bank app Im seeing that does that. Fix it. I believe OTP should enter your email the same time with the SMS, I mean.",3
2023,Is very wonderful,3
2023,"Since today my app isn't responding i don't know if anyone else is experiencing same issue, it's frustrating everytime union bank app always have issue, you people should work on this please i might change bank honestly can't continue this way, even after calling customer service. Why will bank app be having such issues repeatedly?",1
2023,"Extremely bad performance, unable to access app as it stay dark all the time and refused to load. It's like putting your device in ultra power saving mode.",1
2023,It's very interesting App. And I Love it. But my problem with App is that it didn't allow me to add my Union Korrect to the App. Union Bank is Great. I'm Using the Bank for almost 20 Years,5
2023,Definitely my worst experience with any bank app. Resorted to using the USSD code. Which ended up stopping as well. Had to look for a way to move my money to another account to avoid being stranded,1
2023,This app should be removed from google play... Because its totally useless.. Hv been debited since yesterday afternoon up till now i cant log a complain on the app... Not all the features on the app are working... Customer service is also not helping issues.. Am closing my account as soon as my money is been reversed! Mtcheeeeeeeeeeew,1
2023,I had a horrible experience with union bank trade fair abule-ado Lagos also East-npkor new parts poor customer care in both especially in trade fair abule-ado horrible horrible horrible.,1
2023,Needs to improve on the network,1
2023,Nice appapplicatio,5
2023,"I've never had a bank app filled with more fvckn bugs than this. Literally nothing works. Correct password but somehow my device is locked and I'm supposed to reinstall. OTP takes forever to land, processing steps for a transaction takes too damn long. Just take down the app from the store abeg, and do the same with the website please.",1
2023,Excellent,5
2023,"Please you need to do something the app is misbehaving,even angry for the one star rated",1
2023,E Best and effective jobs of modern time,4
2023,It keeps saying troubleshooting,3
2023,"I don't have ATM card if not I would have withdrawn the money I used in opening the account and close the account,bcus your bank app is trash",1
2023,App takes forever to open. After registering on a new device that's bad,1
2023,Network problem,3
2023,Very bad experience recently I can't login,1
2023,Bad experience,1
2023,Unable to open the app,1
2023,Good,5
2023,Musa Ahmad bako,5
2023,Nice app,2
2023,"It's was fast before,but now I will have to wait for long so that it can open,when I need to transfer money fast,I can't and am not happy about this",1
2023,What a bad app. This app is a very stupid app. Who program it donst have no sence. App can't login when you need it sometime it good and sometime it's really bad,1
2023,"I would give 5 stars but sometimes it kept saying something went wrong, that I should try again later. Why would such be happening when I have something urgently to do?",4
2023,Worst ever,1
2023,Not able to download,1
2023,"You guys are yet to return my money, I used this app to recharge my phone on Sept 8th .. #6300, #6500 #6000, to MatN network and all was debited but I didn't recieve my airtime.. I thought it was network, I then did Glo #500 & another #500 Which I didn't recieve but I was debited.. please and please, it's been over a month I have visited the bank, I have laid complains I have spoken to everyone I need to speak to yet nothing has been done about reversing my money ..pleas treat as urgent or else!",1
2023,This is the worsted app and bank that have ever used,1
2023,"You need to improve rapidly on your ICT. On Network services, flexibility, fast customer services.",3
2023,We look,5
2023,Why is network so bad always,3
2023,You guys are network very bad you guys are useless,1
2023,This app is as slow as a tortoise with no future ahead simple transfer and the will be showing error all the time,1
2023,Useless app. since morning app no work USSD no work.,1
2023,"Transfer is so poor these days,,,, you should work on this urgently,,,,",2
2023,I am in love with union bank. There customer care service is topnotch.,5
2023,This app is so bad slow poor connection since morning someone can't login so bad,1
2023,"Very useless app, will just embarrass you in public whenever it feels like.",1
2023,Too slow and always have network issues 😥,1
2023,"Poor network, no access to moblie app, no ussd going. Is very poor",1
2023,Very poor always having a problem while trying to log in,1
2023,"Secured 🔐, fast and efficient.👍",5
2023,"Slow, often opens late",3
2023,This app is just trash I wonder why this app became so bad after the recent upgrade,1
2023,This app has been malfunctioning for months now. I can hardly access my account. It rarely goes beyond the black screen after opening the app. I've been unable to use my account for a while now.,2
2023,I love this bank,5
2023,Good 👍 app! working perfectly fine.. Keep up the good work!,4
2023,Am proud of this Bank,5
2023,I can not login my account in this app please help me. This app is not like the other online banking apps please help me with the app.🙏🙏,1
2023,What's going on with the app ... I can't even load the app since the upgrade What is going on,1
2023,"Please work on the app, its not working. Since i upgraded the app, login is a problem. I'm now forced to use the limited ussd. I have uninstall and install so many times but can't use it. Union bank plsease take down this app I am begging.",1
2023,I like it,5
2023,Nice app,5
2023,Very poor Not reliable,1
2023,The App is much better now though there're still rooms for improvement.,4
2023,"UNIQUE, SECURED, SUREST, RELIABLE AND TRANSPARENCY.....THANK YOU FOR BEEN WONDERFUL 👍",5
2023,I got a credit alert but it's not reflecting on my account balance,2
2023,"God !, Opening the app is now a hurdle. It takes eternity to open and it is so annoying",1
2023,Very bad. I'm unable to access my account,1
2023,Good app,5
2023,Just terrible,1
2023,"I would have given you 5 stars but after the last update, you guys changed the interface and now my beautiful Union bank app turned to a nightmare. Too many bugs and since then I can't recharge my phone with the app, I have to use the USSD. Please go back to the previous interface. Please stop this token request you newly started. Gosh, I've been trying to make a transfer all morning and I can't because you have refused sending me my OTP. Can you remove the OTP request for airtime purchase?",1
2023,"Wew wqeq we re ee we ew why is it called wwwetd, eeeeeeeeew, w, wwee",4
2023,The app is working okay but nowadays I think is having some technical issues,2
2023,the software update did its job showing the correct account balance easy transfer 24-hours service 💡,5
2023,Union bank is being so irritating now their customer service is so poor.God forbid bad thing,1
2023,This app is no longer giving access for statement of account. At least someone should be able to get a statement of account on the app as it used to be before now.,2
2023,This is so annoying for goodness sake how can I block my ATM card through mobile app or must one come to the bank for every single thing like we're jobless other banks have advanced beyond this joke,1
2023,I hate this your terrable mobile app since day that i open account now is getting to 8month is not allowed me to log in at all,1
2023,try it it is nice,5
2023,I want to update my union mobile,5
2023,This app is not satisfying at all and again apart from the app the experience I've had with bank is very annoying,2
2023,I have made a transfer of 18000 on 5th of September up til now they have not received the alert,1
2023,"I got to use the app few times, If I use it now it will tell me to update account",1
2023,"This app is not good o, I tried logging in though have forgotten my username n password but when I entered all the requirements to retrieve username is saying card validation failed what is it now? Union bank I thought you're the best",1
2023,perfect app,5
2023,I think Union mobile app now have a certificate in frustrating customers. I can't make any transaction on the app for days now,1
2023,The appl keep blank no matter how hard I tried to clear data and cache,1
2023,"This app is so annoying l have been trying to make a transfer since yesterday morning until now, OTP has not been sent to me l don't really understand this app. I have tried more than a thousand times but nothing It's really frustrating.",1
2023,"The app takes alot of time before executing any option, to make an urgent transfer is not even an option. Hope you guys will do something about it",2
2023,I'm using it for a while and I love it so much I appreciate thanks again,1
2023,I love 💕 the App so fastest,5
2023,"Please, how long does it take to unblock a customer mobile app? Honestly, I'm really disappointed in your service in Uyo,(Udoudoma branch) Akwa Ibom State. I was blocked from the app due to wrong inputs on Monday and I have been going there for the past three days, nothing could be done. I called some staff i know there and nothing have been done up till now. I just don't understand why they are doing this to me",1
2023,Please I need the union app,5
2023,Very poor in everything.,2
2023,I love your bank,5
2023,"This current app sucks Please upgrade this app,it takes a lot of time to load or process 😫",1
2023,Very frustrating and terrible bank...over two years now my bank statement never corresponds with my balance and they kept saying sorry yet nothing has been done about it...each time I check using ussd code the balance I get is different from the balance showing on my app... please I need it fix and not this sorry u guys have been saying for over two years yet nothing has been done concerning it,1
2023,"This bank is rubbish. I went to Osogbo branch for an account upgrade supplying all necessary document. My account was deactivated for 2days, I had to visit the bank again and I was told it's upgrade process and will be available after the upgrade. Only for me to start transacting after the upgrade and see that I still can't do more than 20k transaction per day. It's rubbish",1
2023,"The mobile app is very slow. More so, when I open the app, it shows a blank black page and doesn't take me to the log in page.",1
2023,I'm really enjoying this app right now,5
2023,You are doing well,5
2023,Very very fantastic,3
2023,Good 👍,5
2023,Its helpf,1
2023,My mobile app is blocked,5
2023,"Your network is becoming worse this days oh, three days now I can make transaction.",1
2023,Not easy to log in,3
2023,"This app doesn't send OTP code to my number, making me unable to complete transactions Thanks it works now, my phone has been sending Union Messages to spam & blocked box as threat .",5
2023,I would have put zero star if it works this app is useless I can't make transfer of anything,1
2023,I made a mistake by opening union bank account,1
2023,Love you so much Union Bank 🏦,5
2023,Perfect,5
2023,Since I changed my ATM Card I was not able to login into my account anymore it's keep showing me profile blocked 😔,1
2023,This app is a mess and annoying you guys are going to loose customer's for this if something is not done,1
2023,"Impossible to use the app, I basically have to uninstall the app every time I needed to use it, even after clearing all the app data on app settings.",1
2023,Honestly am just giving this one star cause there is no option for zero star. This app became very useless since the last upgrade,1
2023,I shouldn't have upgrade this app ever since the login process is difficult and to do any transfer is very stressful pls union bank fix it before losing customers.... union bank is now rubbish I will deactivate my as soon am done we them no network..app not working everything just rubbish,1
2023,Good banking app the best,5
2023,The app is okay but u guys need to upgrade the app so that we can change username and login different account,3
2023,"The most useless bank I have ever used in my entire life you guys suck A bank that doesn't value anything na ti go freeze my account be my next move cuz for over last month I have been coming to this bank just because I need a new card and change of number If I tell them ,they will tell u to come back after 48 hours this is the fifth time am being told to come back in 48 hours",1
2023,"I'm trying to update the app but i can't, this is such a terrible thing",1
2023,This version is extremely slow,1
2023,My union app dissapeared,1
2023,Why that when I want to login my account they will keep telling me invalid pin,2
2023,The app had been one of the best in the banking industry,5
2023,I can't retrieve my username After putting all the information required,1
2023,The app is just too slow I can't even make transactions on this app,1
2023,"This is the slowest ever mobile bank App network I'm experiencing nowadays is this,it process one payment or transfer for almost 20mins",2
2023,The way I am seeing things from the comments box I really no if I will like it,1
2023,"I went to the bank today to upgrade my account I also updated my profile I tried logging in my mobile, trying to reset my pin it popped up that I should update my profile again",2
2023,I'm a blessing man,1
2023,"Since I upgraded my app it has gone from bad to worst, imagine doing one transaction for more than one hour. Before the app will open, I'll have to wait for more than 10 minutes,to do transfer is even worst,to buy airtime or data problem,the new upgrade is total rubbish,you people should work more on your app because there is nothing good to write about this app",1
2023,"The app has been good Union bank please, what is wrong my app right now , I can't transfer, ussd code isn't going as well and also my ATM I have turned to a person that borrows now because of this issue What is wrong Union Bank ? Please I need urgent answer please I'm stranded",1
2023,"I changed phone and I can't remember my username. I need help trying to log into by bank app, i can't remember my username and password, i tried retrieving my username using my card details, it only shows succes and not showing me the username",2
2023,Good,5
2023,Nice App,5
2023,"This mobile is the worst app lately, very sluggish and difficult to transfer money, I regret banking with them , if only I could transfer my money to my other bank .",1
2023,"Please refund the money , because I am dawn",4
2023,The loading times in the app is becoming unbearable. It takes ages to make simple transfers. Does it really take a lot to make an interface that works?,1
2023,"This bank app use to be wonderful, but the recent update is terrible, this version and it's features are too bad. It takes a long time to login, the navigating through the bank services takes a very long time, it loads for ever and can even log you out at the middle of a transaction, so annoying..",1
2023,Not receiving otp via my email it's so annoying Engineer do something about this,1
2023,Please my app as been blocked when I forget my password please how can u help,4
2023,"The slowest app I've ever seen, would've given 👎 if there's a provision for it in the rating",1
2023,"It's very poor in all areas. It loads constantly, and won't even send you OTP on time. It is very bad. I think the app needs a complete overhaul. My experience with your app is stressful. Highly disappointing.",1
2023,"After the latest update, when i open the app it just shows a black screen for eternity.",1
2023,the app is very slow even where network strength is excellent the app is still slow,1
2023,"Very Useless app, it take for forever to load, i think I'm going close down my account if nothing is been done.",1
2023,Good,5
2023,Wonderful,5
2023,"Union bank is not a serious bank. Your bank app is having glitches for months now, and you never thought of rectifying this problem? time to close this account",1
2023,"That app needs work, after sending money a friend claimed that they didn't see the alert so I went back to the app to collect the receipt but I couldn't.. it turns out that once u miss the chance to save the receipt upon transfer, you will not be able to get the receipt only if you go to bank. No wonder their bank is always crowded.",2
2023,Please I have been trying to use my mobile app to transfer it's not working saying I have reached my limit I have been calling customer care but no answer what's happening this whole thing is frustrating me seriously please you people should do something about it please,1
2023,"I wish I can give 0 star, you're the worst bank ever 🙅‍♀️",1
2023,That's bad that a bank like Union Bank can't be trusted and reliable. I recharged my phone using the ussd code and I got debited since 4days ago but I'm still yet to receive the airtime or credited my money called the customer care rep with promises that something is going be done That's too bad for a bank like Union,1
2023,Accurate,4
2023,The bank are good 👍,5
2023,nice app it hass been working perfecly but is telling me to send an error report pls help me fix it,5
2023,"Sep 2023 update. Much better now. Save for the times when OTP never arrives. And why must a token be generated for every transfer, regardless of the amount? What's the point of having a transaction PIN? You could learn a lot from the competition.",3
2023,It keep saying error when asked to enter transaction pin....so frustrating 😞,1
2023,"After the last update, the app is extremely slow. I have cleared my cache. Yet it remains slow! Kindly fix this! Thanks!",3
2023,Too slow and annoying,2
2023,"This app has been terrible lately, app just go blank when you want to login.",1
2023,"Best, i rate them 100%",5
2023,It's not opening my unionmobile app,5
2023,Its nonstress .....transfer without delay so easy,5
2023,Recently the app has been very slow,1
2023,"Terrible. Union Bank has withheld significant amount of my money for more than a month. I have complained more than 10 times, and my money hasn't been returned. Don't use this bank if you don't want to lose your money The amount of failed transactions in which you are debited is astounding. I'm tired",1
2023,"Since I upgraded this app, everything has been slow, before I could complete a transfer, it time out.",1
2023,Poor network,1
2023,"Good day,why Union Bank kept asking for otp on each transaction on my app, after several upgrading,I learned it has been cancelled,this otp after putting my private pin is hectic and waste of time..I don't want it.",1
2023,Very reliable app,5
2023,It good app i like it,5
2023,"For how long will poor network persist on this mobile app and even ussd code? What a frustrating occurrences? Tranfer na wahala. Delay to load, delay to transfer, delay in everything. Sometimes, does not even open. This is getting to 2 months now. Union bank, you guys should better sit up. I am tired",1
2023,Since I uninstalled dis app am finding it hard too open dey app dis app is just freaking me out 😭 I wish I could give it an hear rate but nope u guy's should walk on dey app well,1
2023,You guys should fit this app is too slow 🐌 any action take about 1 to 3 minutes to execute,1
2023,You need to work on your application please.... Always finding it difficult login even with good network.... this i have noticed for a long time now,2
2023,The mobile app was working effectively and it was very fast when making transactions. It's very slow and takes too long to load.,1
2023,Why is this app so slow? It's takes up one hour to make one transaction,1
2023,"A good app, but I can't find MOMO PSB in the search box.",3
2023,Great!!!!,5
2023,Very frustrating user interface,1
2023,This app has been given me issues since I did upgrade on it whats the problem,1
2023,"The updated version is literally trash, after being logged out of the app by time out, that's when the OTP comes.",1
2023,Of wart,5
2023,Very slow,1
2023,"Haaaa! It's so exhausting trying to login and it's so slow, been trying to make transfer now for two days, I'm unable to do so. Please kindly do something about it.",1
2023,Dispenss error and they didn't refund my money,1
2023,"SCAM ALERT! They're thieves! Don't open any account with them. And if you've done, go and close it now. I'm talking from experience o. Union bank is fraud, they've trained their customers to be fraudulent. THEY ARE THIEVES!",1
2023,It was okay initially until the update happened. Now It's so slow and my account balance on the app and on the text message is never the same.,2
2023,I have not been able to use my App lately. It keeps asking me for update and I have not been able to .,4
2023,The app is cool but too slow,4
2023,Frustrating! I put my username and account number correctly but the app keeps saying invalid,1
2023,Very Slow,1
2023,"Omor I'm fade up of this app,it has embarrassed me on so many occasions,the worst experience so far is after struggling to pass the stage of inserting my account details and receiving OTP,I was asked to update my account...U can imagine the insult,I couldn't pay for the goods I have already purchased after several attempts to update the account, like this app is something else and I'm tired of it",1
2023,So slow..its frustrating,1
2023,"Union is the best bank ever,it is effecient and trusthworthy.be gurantee that ur money is protected and safe.i dont ve any regret banking there.",5
2023,"What is wrong with this app,recently it keeps telling me that the device is locked that i should uninstall the app and reinstal it back..",2
2023,Nice app,5
2023,This app is too too slow...,1
2023,"The app is to slow for transfer please, you guys need to do something to be faster than this.",5
2023,Very slow something!,1
2023,Having issues making transactions,3
2023,The upgrade of this app has done more harm than good. I stop using my other bank account because of how fast this app is. Now the app is so slow to use and very frustrating.,2
2023,Poorest app ever,1
2023,I can't login,1
2023,The app is always malfunctioning as it wouldn't open whenever I wanted to carry out a transaction. Even now as I write this review; it just happened again. Joseph Sadiq,3
2023,"Since upgrade, this app has become close to impossible to log into. I can't even make payment with ussd unless I use the pos or atm. Fix this please! I've been with this bank for long now and I deserve a better experience!",1
2023,Very slow in transaction,1
2023,"Why usually blocking profile after 3 incorrect logins? Some of us are hard drugs user, when we take drugs 💉 😔 we go to the moon 🌙",1
2023,Good work,5
2023,"This app, since the introduction of OTP I have not been enjoying the app again, which of it should l talk about is it OTP that sometimes it will not come even when it come it will still says you need an OTP for this transaction and it send the OTP like three times yet at the end of it all the transactions will not be completed, or to talk about OTP charges even those that are not useful for transaction will still be paid for, you charge for SMS, TRANSACTION, CARD MAINTENANCE, and now OTP, why .",1
2023,"The new upgrade is really fustrating That is why i dont update apps still i see someone using the updraded app, now each time i login the app forces to stop and closes on its own, I really hate apps that lock the previous verson making it a must for updraging now this new app is really useless in fact over useless",1
2023,"This app has been working perfectly for me since last year, all of a sudden, it became frustrating recently. Pls you people should do something about it I have even reinstall the app yet no good result. It has become very slow to the extent that i will be logged out severally before completing a transaction. Not funny at all",2
2023,The best. thanks.,5
2023,Since I updated this app I have been unable to make use of it,1
2023,The main issue is how slow the app is now. Very slow,1
2023,"Since this last upgrade, the app has become very useless, I hate to launch it except it becomes absolutely unavoidable",1
2023,Hello Since last month i cannot transfer with the application i try to download the updated version is not downloading Regards,1
2023,You guys should check on your developers or pay them well. The app works fine before after to two updates it's become something else entirely. First was the stupid animation Now it's just sit blank look at you and doesn't come until after few tries.,1
2023,"I made a complain but no response, since the date of transaction",1
2023,Good application,5
2023,It's okay but at times misbehave,5
2023,"It does not open, for several minutes it shows a black screen. This delays too much, and does not open at all.",1
2023,Rubbish bank I will never advice person to open union bank account My experience lead me to close the account and be using opay,1
2023,It is crazy how terrible union bank network is now. I can't access my bank app for the past three days now. Is very annoying,1
2023,The latest update is very slow. Making it impossible to transfer money on time. I may have to stop banking with union bank.,1
2023,Good,5
2023,"Union Bank should sell this bank and rest, how can a bank has network problem for more than 48hrs and they're not even communicating with customers, now I have been debited but cash not received in my other bank. Such a shame",1
2023,"union bank mobile app, it's slowly than a millipede. even millipede is 99% faster. Why union bank? what is going on. you guys are frustrating.",1
2023,"The most useless bank I have ever come across. Very rude, lazy and lousy staffs with lack of customer care service.",1
2023,"Not sure what they've done to this app but since I upgraded the app, it's been a hassle to make any transaction with it. It's so frustrating!",1
2023,"Very useless app,, logging in is so stressful, you can't make urgent transactions on the app , there have been series of complaints about the app and still yet .. they didn't resolve it I can't even download my bank statement because there's no option for it... Very frustrating app",1
2023,Fantastic,4
2023,Best app in comparison to others,5
2023,"Your Mobile App has been reliable until the time of your recent update when it became difficult to operate. I have had to visit my branch to get it working thrice within one month. It was never like this before. Whatever the problems are, please fix them.",2
2023,Poor Dervice Delivery. Since I updated my mobile app Login in and making transaction became wahala using this mobile app.,1
2023,"This app is so slow and delaying, can't do common transfer on easy, not to talk of buying airtime, they will tell you internet problem, but end up debiting you, for what they didn't offer, it's really annoying and frustrating at the same time, seriously you people need to to something very ugrent about it, before you end up losing good customers.",1
2023,The app is nothing to write home about. Only to open the app it takes ages to do so... Then when login it take ages to authorize each click. Quite a slow app. All this started after updating the app.,1
2023,"Sad, that your app is a disappointment. It takes forever loading to complete a transaction. More often than none, never gets to complete a transaction for hours . We are b ginning to suspect it's d liberate from your end and I tell you, you might soon lose all or at least most of your customers due to this un professional act.",1
2023,"This app is very annoying sometimes, imagine trying to pay for something you purchased but couldn't because the app isn't login in. I have been facing this challenge since yesterday morning, couldn't login in to my app. I decided to try again this morning and it finally opened. I was happy for a moment. I now decided to make some transfers, but unfortunately for me I was unable to till this very moment. I've been waiting for confirmation OTP for the past 1h now but it haven't droped.. 😡😡😡😡😡",1
2023,"This app is scrap,I don't even know what this bank are up to,I can't even make a transfer anymore what's happening?.. this is so annoying 😭😭😭😭😭😭",1
2023,"Ever since I upgraded the app, logging in has been challenging. I can't make any transaction using the app. Please it should be worked on",1
2023,I wish I can give you zero Star .,1
2023,It takes a very long time to log into the app. I can't confidently run a transaction without fear of the app not opening at all. Everything is just so slow,1
2023,After you guys withdraw about a 1000+ from my account without explanation even after I complained nothing worst of it all your App has been useless throughout today I've on transit today the App has refused to work I been borrowing money to pay transport fare... for real how did I end up with you guys bank ? You deserve no start at all.,1
2023,Why do l have to reinstall every few weeks. I cant even access the app sometimes...its really frustrating...pls upgrade your services,2
2023,How can a bank's mobile app not be accessible for the whole day. Poor maintenance.,1
2023,The app so bad to login is a big problem,1
2023,"Since I updated this app d network has been very slow , even now I can't operate on it",1
2023,I download the app but it's not enter useless,1
2023,Very poor services when you need they app immediately it doesn't open even right now am fed up🥲🥲🥲,1
2023,Not pleasant. Too slow to process a transaction,1
2023,"the new update is trash... it's supper slow, plus whenever I try to log in it keeps telling me something when wrong try again later for three days now",1
2023,Not sure what is going on anymore cause ever since I updated my app it has become so slow it can take about 5 mins just to open it... It doesn't respond as fast anymore... I use to brag about this bank app but Omo I now hide in shame... Please you guys should do something about this... Thank you,1
2023,Do we still have a bank like this in Nigeria mobile app not working at all. Highly frustrating using Unionmobile. From AM to PM I tried to transact with no success. I may as well close my account with the bank.,1
2023,Why always no network,5
2023,"my app is nt opening at all today, nd I have enough data",5
2023,"This new update has been terrible, to log in the app is a problem, when you finally login after ages otp will now be wasting your time",1
2023,"Dumb, useless and useless. It will leave you stranded if you rely on it. Just carry money out or use the app when it's not urgent.",1
2023,My problem is dissappearance of the union mobile app from my android desktop. But it is not uninstalled. I have to browse it before using. How to i paste it on my phones screen or desktop please,5
2023,To login this app is almost impossible kindly improve.,1
2023,"This has to be the worst bank app in Nigeria. I can't log in to my account. If I manage to log in, I get logged out before the transaction is successful.",1
2023,"Delayed loading time, the app takes forever to open, and when it eventually opens, it takes forever to carry out transactions... Needs a fix badly",1
2023,Awesome,5
2023,"What is really going on with union bank service, all my customer have been angry 😡 since I can't even Log in talk less of making transaction",1
2023,This is the most useless bank in the world. Nonsense,1
2023,My app has not opened since morning and it's always happening. Very frustrating,1
2023,Good,5
2023,"It takes time for you people to resolve issues,which is unfair.",2
2023,"Worst banking ever. Very poor, this is the worst mobile banking experience I ever had. I'm regretting banking with you. Delaying in every steps of transaction.",1
2023,"Since when i update this app is seriously giving me headcahe, too much slow and cant work effectively",1
2023,Very slow and frustrating,1
2023,So Wonderful.,5
2023,Very Excellent!,5
2023,Since updating this app their network have been triable 👎👎,1
2023,"Useless app 😡😡😡 refuse to open when I needed my money badly 😡 very annoying imagine,am closing my account with u people",1
2023,I can't transfer both my bank app and ussed telling me to call customer care to update my account . And app is too slow. This update is rubbish,1
2023,"Great app ,",5
2023,"Honestly..... I won't have upgraded this App. It has become so annoying, I couldn't make transaction for over a week now. Useless App",1
2023,"Since my last update of this app last week, it loads super slow and since yesterday, I can't even log in through the app. I don't know what you guys did through the update.... it's frustrating and this OTP of every transaction is not too good. You could do a security check of fingerprint, re-enter your code not the one charging us again via OTP.",2
2023,The App takes longer time before login in and most times it end up showing error signal that something went wrong. Please you people should look into the problem.,1
2023,Worst app eve,1
2023,Nice app,5
2023,Latest Update bad. Unable to Logging as it just keeps loading continuously.,1
2023,You're bank is good but the network is very badok,1
2023,This is now the most useless bank app I have ever come across... an app that take upto 5minutes to open?? An app that you cannot complete one transaction within 10 minutes... as a matter of I regret updating this app and I'll never use it again ... it's embarrassing 😳,1
2023,The app has become so slow and buggy since the last update,2
2023,I have been unable to complete my transactions cos you people practically refused to send otp token through mail nor sms,2
2023,"This app lack so many things 🙄🙄 No fast access, no complaint section in this app. The app is even busy wasting people's time. 🙄 You guys should do something 🙄",1
2023,The experience with this app is poor. It is always showing something went wrong each time I want to buy airtime or data. Pls fix it,1
2023,Union Bank deserve an (➖ ⭐)minus star. You guys have a very very bad network. I regret banking with union Bank,1
2023,This app is Really frustrating me The delay is too much Before the app it will take many minutes before it will process,1
2023,This has been the worst bank app I have ever had the unfortunate chance of using apart from the extremely slow transactions and long protocols and anonymous debits of up to a thousand naira I tried buying airtime just to be debited thrice.... I've had to go to this bank so many times to unblock my account although I'm a tier three user....once I'm done with access I'm blocking my account with this bank,1
2023,Fast and good,5
2023,"Ur establishment has done an upgrade that is way bigger than ur app...since then , loging into account Tru app has been a problem...the earlier u rectify the prblen, the better for u people cos u gona loose a whole lots of customers cos of it",1
2023,I thought the latest union bank mobile app doesn't requires otp to send funds to beneficiaries! You guys keep making transactions very slow,1
2023,"Since the last upgrade of this app, it fail from high to zero, to login is a problem . Transaction I made since Saturday morning, which I was debited, it has neither been received by the recipient nor reverse to to me , please what's going on.. ?",1
2023,"Since I updated the app, its been so slow",3
2023,This app is totally useless.....is not working. Going to their ATM to withdraw in the process you are debited you will cry your eyes out before getting it. They debited me since April this year through POS till now I've not gotten my money. I've gone to the bank severally and their have confirmed it but to give me my is a problem.... Is this bank different from other banks that debits and within 24 hours their credit back the money to your account.... this union bank is totally useless. Rubbish,1
2023,"What the hell is wrong this union Bank mobile app? Lately it's been misbehaving, you'll open app and wait for eternity before it gets through, that's if it later gets through You dare not be stranded or want to pay with this app, you'll be so embarrassed You guys should better work on it, this was my best mobile app but now NO I've never been disappointed and ashamed as I was today just because my mobile app made a fool of me",1
2023,I want to transfer money to opay account it doesn't work why?,1
2023,Your app is too buggy and slow even in a 5G environment pls fix this sheet nonsense people,1
2023,"Very useless bank app, it will never be well with you people.",1
2023,"Hi, good afternoon",1
2023,"This is not good enough, you can do better. Logging into your account is like going through a bee hive. I'm disappointed.",1
2023,This app have refused to update And bcos of this using the app for transaction have become impossible,3
2023,"It was good before but since after the last update, the app became too difficult to use",1
2023,"Since I updated to the new version of this app, it become the worst mobile app I have in my phone, very slow it can open and you can take screenshot of it once you have done with your transaction, what a stupid app is this😡😡😡😡😡😡😡😡😡",1
2023,"OMG this app has become the worse banking app , very slow. It takes forever to open 😭😭😭😭😭😭 please do better and fix it up.",1
2023,"Union Bank what's the problem with ur app, immediately after updating the app it becomes something else which is so terrible using ur app, I think you are about loosing customers cuz I'm tired of using this app",1
2023,My experience is very bad Transferring money is eternity now please i prefer the older version till new one is perfected at this point is not good for business. Please can you just return the app to what it was before this so called upgrade?,1
2023,"This app is so frustrating, I can't even rate them a start just bc I changed phone it refused to log me again I 've tried all the necessary options like forgot password and username it keeps on showing me invalid data.",1
2023,Excellent,5
2023,It's been sooo terribly useless since it was updated. It delays to log in n almost does no transaction before logging you out itself. Snail is way faster. Quitting union soon.,1
2023,"This bank and the bank app, is the worst mistake I ever made The transaction charges are absurd The bank app is too slow, Too much process, In time of emergency this bank will fail you and disgrace you.... Honestly I REGRET USING THIS BANK",1
2023,Since I updated this app is now giving me problem It took long time to process Is not that fast as it's,1
2023,Why is nobody talking about the slowness of this app? Everything was fine before the recent update which now makes union mobile the slowest app on earth. Please rectify it for better experience.,1
2023,At first it was good but at a point of 2021 Union bank in gboko benue state become the highyest Freud bank onder the worch of arzembe the MG. You own account whit a verbe card wit Union bank will have the master card or verula card they weddro you money anytime. I cut osita and Chima there loyal boy to MG ther have engage the bank to a fruld unit. if is not careful the vetin custmas we engage the Bank and there will bring the Bank down maine are creaing like me. But my one naira wil not lost..,5
2023,Very poor Slow network,1
2023,So frustrating... Mosttimes otp is delayed to complete the transaction,2
2023,"It takes longer than eternity to login into the app. And if perchance got my way in, I find it difficult to perform a single transaction before login session expires.",1
2023,"My experience now on my Unionmobile app is that it very slow, it took time before you can succeed on a transaction sometimes it time out during the process of transaction, pls we should look in to that issues immediately thanks",2
2023,"I used to enjoy this app, but since the last update, it's been Soo slow that it takes over 5 minutes to open next phase.",2
2023,It keeps asking for my sms token even after putting it in. I've not been able to do any transfers since Sunday... this is annoying,1
2023,"Since the resent update of this app, to perform a transaction is like good to the moon and coming back. This app is so frustrating now",1
2023,I can't use this app don't know how to go about it cause I keep on logging in but it not going,5
2023,this app is too slow when going through transfer processes,4
2023,"This App is very very Slow,pls union Bank should do better pls",1
2023,"Since I updated the app it has been hell, its really so annoying you can't make any transactions in peace. I will delete the app because its frustrating.",1
2023,Well furnished,5
2023,"The app has been very slow in recent time, executing transactions is now a night mere because it is very sluggish to open any window most time because of the delay it will come up with app timed out",1
2023,"This App is so very slow in carrying out transactions, it is not recommended during emergency, can you imagine timing out while still processing a request and asking you to log in again to complete your transaction? I have complained via main, and no improvements still.",1
2023,"The App has become so slow in opening, takes way longer than it used to, I shouldn't have updated it",1
2023,"Since I updated this app, it's very slow and time consuming",1
2023,"Since I updated this app it has been a mess. I can't login to the app easily, even if you do the transfer will not go. If I had known I couldn't have updated the app.",1
2023,The most illegal bank😂,1
2023,Improved,3
2023,I time password,1
2023,"Terrible experience from the last update. Everything loads super slow. Not sure what you guys did, but please rectify it. The app used to be so fast and efficient. Secondly, you guys announced that we would no longer need to use OTP everytime we want to make a transaction, but that hasn't changed. What's up????",1
2023,Since the last update. It has been slow. Please look into it,3
2023,Very bad & frustrating. could even generate my SMS Token OTP PIN for the last 8 days. i don't recommend you guys out there to use this app!,1
2023,"After updating the app, it became 10x slower; the worst app I ever used in recent time. It also came with a very annoying loading sound. I wonder why a bank app should load with a sound, though I was able to disable the sound at last. But please work on its loading speed, it takes too much time",1
2023,"When I updated my app, it became slow to process and load",3
2023,It takes more than 30min to launch and 3ven after it opens finally getting token immediately you initiate transaction is another issue. It's just frustrating.,1
2023,Mobile banking,5
2023,Since I update this app logging is a problem.. to me it doesn't worth a single star,1
2023,Too slow and most times otp don't come when trying to initiate a transaction,1
2023,Very poor' Can't log in...,1
2023,I have not been able to transact with the app for more than 2 weeks now. Pls get this fixed.,1
2023,"Union Bank app used to be very good. That was why I had all my savings in their bank. Now it's the worse of all banks I have and they have no done anything about it. I complained to customer care the other day, I guess they just don't care. The app is just takes so long to move from one UI to another and before you can do any transaction, a long time would have passed and then timeout. I'll just drop them.",1
2023,It a problem for me to transfer upgrade your account what's that for 😭,1
2023,good 🏦,3
2023,"Since I downloaded the app, I am unable to make transfers.",1
2023,"union bank suddenly becomes a problem intense of logins, it will delay you even with your full network! when it opens you can't even transfer or buy Airtime. I'm just tired of using this App.",5
2023,ever since I Left Nigeria I have not been able to make use of my Um app. I cant get otp massage's any more and it's affecting my business. Is there a way you can change my Glo line can be changed to mtn. that's the only way I can be getting massage's.,2
2023,The app has again started mal-functioning at sign in giving an error message. I have sent an email now The app is quite unresponsive. Been unable to sign in for over 3days. Again today as I have done in the last 3 days.... downloaded this app like 100times an unable to sign in. it momentarily worked on Saturday but since then no joy. imagine if one were in dire straits over any emergency this experience would have left one dead. Guys you need to get the app working and seriously working,1
2023,"Very anoying, so slow and boring to use You guys should work on your mobile App",1
2023,Poor app since all this day have been trying to use it doesn't respond till now.,1
2023,The app is very very slow in opening the transaction pages when transaction options are clicked,1
2023,This new update takes a lot of time for one to login! It's not as good as the previous version,1
2023,"Before the app was very smooth and good, but don't know what's really happening this days I can't even log in to the app, feels so irritated!",3
2023,Work on it now the app can't make transfer since the last update na show,1
2023,"Your app is so slow...to make any transaction is so bad, work on it.",1
2023,I want to use Union mobile app,5
2023,"After I upgraded the app, I started regretting having this app. It takes eternity to log in, perform transfers etc. The worst of it is that you cannot take screenshot of your transaction as evidence, because it does not display concluded transaction summary. Very bad app. Please withraw this app from play store or do something about it.",1
2023,The app is very dull since I updated it so annoyed 😠,3
2023,"The app is been too slow than before, logging in is now a big wahala. Pls union IT Engineers pls look into it...",3
2023,Too much slow.,3
2023,"Since I updated my app, it's now very slow and frustrating Pls work on this app again",1
2023,This app is too slow. It take more time before one can make successful transactions. It has a very bad user experience. Union bank please go and hire a good developers because this your mobile banking app is not user friendly. Shame on you guys. I can't even make an emergency transfer because the app is too slow,1
2023,"Since I updated to this version , the app has been a mess",1
2023,This app is awesome,5
2023,Smart mobile banking app but there is a problem in my account which I could not solve,5
2023,Takes a while for each feature you click to open,3
2023,The app just blackout straight from start up,1
2023,"The present version of this app is so buggy, it takes so much time to load, hence transacting with clients using this app is a complete waste of time... Dev needs to do something as soon as possible.",2
2023,I can't even do transfer again after upgrading the app. What's all this hanging?,1
2023,"I don't no what is happening to this app since I have upgrad it since yesterday I can't do any transfer all I have to do is to wait for code, wait for code and they won't send the code",1
2023,Of late the app lags so much and then finally logs one out. Please fix it.,1
2023,This new update is too slow and tells me my session is out even before completing a transaction,1
2023,"I don't understand why I have to be on this app the whole day trying to make a simple transfer. It takes thy kingdom come to load every click and when you have eventually reached to OTP, it would tell you that you have been logged out. This is the most frustrating experience I have had with a bank app. It's 1:26am Nigerian time and I have been trying to make this transfer since 8am to no avail. Gosh!!!!!!! Do something about this or I find an exit door. Gosh 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭",1
2023,"My experience using this app is very terrible,I could'nt do anything with it. They sent me my user which input and they still telling me that's wrong,I usually use the USSD code for transactions but that's not working anymore especially for transfer.please you people should work on mobile transaction 🙏 it's very annoying and frustrating",1
2023,You don't deserve any rating. Your banking system Is very poor and frustrating both physically and online. Debit all around. Better remove that OTP you added cus someone will want to make urgent transfer but OTP won't come and u still charge for it😠😠😠,1
2023,So much cliche while using the app,2
2023,When I updated it became impossible to send money because when I put my token it still says I haven't put in the token and that prevents me from sending money out,1
2023,"I was using my online app with out any problems until they asked me to update or upgrade and I did tor since then I have not been able to use the app app again, why?",5
2023,Since the app update i have encountered several difficulties. The app is very slow and i cannot effectiveness generate a receipt after any transaction. I uninstalled and installed again and now i can't even log into the app. This fix this it's getting very frustrating 😡.,1
2023,"The previous app is better than this one with the building structure, it is annoyingly slow compared to the former if I knew I won't have updated",3
2023,I can't open my mobile app I don't know what is wrong 😡,1
2023,Good,5
2023,"Union bank should upgrade this app following negative massive reviews from customers. I have been having my own fair share of experience. App is now slow, and at the end you wont be able to complete the transaction.. I still prefer the previous version.",1
2023,So Dall,2
2023,Since I updated this app I really don't know what's happening... It's take forever to run s transfer. It's so frustrating,1
2023,Not satisfied wit this app loading this morning 15/8.23 is a pronlem,5
2023,"Since i upgraded to this new version, transactions are very slow. Anything am doing it will say loading for over 10mins. Just to transfer money it might take 20mins. Finally the receipt wont be able to load and it will log you out of the session",1
2023,The worst bank in the world. Your app doesn't work your USSD is not working too in the digital age making transactions hell for people. Sale the bank to someone that can serve us better thank you,1
2023,This app is the worst I've seen in my life to login is a problem to transfer is a problem it will take like 20-30 minutes to open God forbid. Even to put money into my account now is a problem to me cos I can't make use of it when am in need,1
2023,Union Bank has outdone themselves this time with this new upgrade. TERRIBLE EXPERIENCE! TERRIBLE JOB! It now takes upto half an hour to make a single transfer (God help you not to make a single mistake that will make you cancel a prompt - that would be another 30mins). Union Bank why such retrogressive upgrade. I used to be proud of the previous version because of the speed and transaction security but now; I AM ASHAMED TO ATTRMPT USING THE APP FOR ANYTHING NOW! Time wasting. So terribly slow,1
2023,"What I have to say is that the app has a lot issues technically, it needs some good tech guy or something the programmer need to learn more",1
2023,Since I updated this app it has been so difficult and a nightmare,1
2023,Money kept,5
2023,This update is very solw and leggy please update,2
2023,I love the new features on the app. Even after a successful transaction it sang a little song of success for me 🥰🥰 Keep it up Union Mobile.,5
2023,Terribl,1
2023,Cool,5
2023,So easy to use and hardly have bad service,4
2023,"The app is now useless to me. I can't even do anything with it again after upgrading. Too slow for my liking, please do something about it.",1
2023,"Union bank app has lost it fully, Ever since the recent updates For someone that does lots of transactions Union bank is no longer reliable Takes time for each page to load ,sometimes a page loads, you don't see your saved beneficiaries, you will have to restart it again, when it finally succeeds The receipt doesn't load You can't send a receipt to someone you just sent money to It's so bad",2
2023,This is I getting worst now someone can transfer easily everytime can't find beneficiary data,1
2023,The app is kind off slow in getting details. The endpoints need to be optimized as the slow lantency really defeats user experience.,2
2023,Me I don't understand thw way the App is Slow as Snail 😡takes me more than 10 minutes to complete a transaction and even the process of loin in...So so so so Slow,1
2023,Not good at all😡,1
2023,"Ever since i updated my mobile app, I can't even login again or make transactions What's wrong 😕",1
2023,Very inpresive,3
2023,Great,5
2023,"Way too BAD, immediately I inserted all my details, my account was blocked",1
2023,Useless update just spoiled the app It takes minimum of 10 minutes to make a transfer with prayers included.,1
2023,"This app has become worst than ever, why the sluggish loading of it. Can't even do a single transfer as urgent as I use to, or even log into the app, what is happening union bank for over 2 weeks now I can't make use of this app pls look into this delays pls.",1
2023,"Ever since I upgraded to this new version, the app has been annoyingly very slow. I don't know what they did but this is not enticing at all. Work on it, please.",1
2023,"If there was zero stars, I'll give it here. A useless Bank with useless service officers. I have used the WhatsApp platform to try to resolve log in issues for almost a month now because I can't visit a branch - all fruitless. I have just been disconnected by an Ifeanyi who ended the chat despite informing him that reinstalling the app again for the 5th time has not resolved the issue. I have been left stranded because I made the unfortunate choice of Banking with Union; rather sad.",1
2023,"I have done process one and two Bt I can't go to next part it shows sorry it can't be processed now try later I did it over and over again but still the same thin Thanks, i went to the bank to do it.",5
2023,"After downloading the app,I can't sign in always showing error. And I've been trying it for a couple of time now,must I go to the bank before I can open the app?? Because I don't understand.",1
2023,The only issue I'm facing now is that I cannot transfer more than a million naira.,3
2023,Very bad experience...... It stays longer before opening and the season will be over before you run any transfer.... This current update is a total rubbish,1
2023,"The mobile network is very slow,",1
2023,I can't sign up in the mobile app,1
2023,Great,4
2023,It's terrible since about one week now. Pls is it only my own or is there a generally problem if delay or failing on your bank app,3
2023,Well the app takes forever to be operated..... So slow ...you have to wait for decade to process it Too bad for the latest Version i prefer previous version to this,1
2023,Instability sometimes,3
2023,After the upgrade of the union app it's has been very difficult to login and Making of transactions,1
2023,"Since the recent update, it's quite difficult to login and damn too slow",1
2023,"Very baaad after u force people to update, what's the essence of the update when one can't login and transact. Slow 100%. Return to old one asap or do better.",1
2023,I wanna send to another bank and it's not bringing up the account number I put in,1
2023,"This take time to open any command you press, very frustrating",1
2023,Too slowly before one can finish up transaction time out,3
2023,"Since you upgraded the app it has been very very poor, takes time to load, takes time to transfer money.. I'm wondering why you haven't noticed it.. I feel discouraged whenever I want to do a transaction pls fix it",1
2023,Am think that I need loan,4
2023,"At this point I'm tired, I practically have to visit the bank every now and then because I can't do transfers and the only thing they say is, uninstall and install, how long would this continue? 2days later and I am back to install again, fix up please",2
2023,Updating to this app was a bad idea. I am very much disappointed.,1
2023,Not too fast is too slow,5
2023,Very bad experience. Can't bank on the app during emergency,1
2023,Great,5
2023,Honestly please am begging this app isn't helping me in my business at all Is better I return to my old app please,1
2023,This app has gone from good to bad after updating it I can't even log in into the app and they are telling me to restart my device and update it again,1
2023,Well....I still maintain that union back is the only bank that has respect for it custom. ..,5
2023,Union Bank is a very good,1
2023,"What's happening Union Bank?? How can an update become worse than before? The app has become so slow; before I'm done with what I'm doing, it suddenly logs me out... Seriously, can you guys work on this? The complaints are way too much for you not to do anything about it...",1
2023,"This app is becoming too annoying😡 very hard to log in and even if it does, if you want to do transfer, buy data or airtime it will be loading then the next thing you will see is, this session has expired log in and try again. Please you people should fix this bcoz is no longer funny anymore.",1
2023,"I wanted to transfer money and it was saying upgrade app, when I tried to upgrade the app, it wasn't possible the App disappeared from my phone. To install it again has been a problem. It has been showing pending. I don't know what the problem is, but other bank apps are working well with the same internet connection. It's been buggy and annoying ever since. How can I solve this problem? I need to make an urgent transfer",1
2023,So good,5
2023,Frustrating Since doing the recent upgrade the apps takes too long in loading with or without network,2
2023,This app is very slow please fix the issue thank you,2
2023,"For the past one month after I upgraded the app, I have not been able to perform transaction properly, it keep loading for eternity.",1
2023,"This is the most annoying upgrade I have ever experienced. If I have an emergency and it's midnight and I can't use an ATM, does it mean I would loose a life or something very important because Union Bank did a terrific job upgrading their app? Please you people should remove all these funny songs and sounds, downgrade the app and return it to what it used to be. Ever since this latest upgrade, I haven't been able to do anything seamlessly 😡",1
2023,Since I updated the app started lagging bugging too much load for hours please fix it up,1
2023,Is an amazing app,4
2023,"Was nice until the most recent update. After I updated to the latest version the app became so slow. Long time to log in, long time to navigate to transfer or artime place and longer time to make the actual transfer or buy the airtime.",3
2023,This app has become so embarrassing and nobody is saying anything. How can you have an app that is not working? My days are numbered here with this bank.,1
2023,This new update is very slow and annoying And its affecting my business transactions Please do something about this slowness,1
2023,Would have given a 5star...but since the update... its been lagging alot! Fix this please,1
2023,"To be honest this app is trashy, I don't do well with ATM cards so I rely on apps, I have 3 bank apps but this particular really does stress the hell out of me. Most annoying part is I keep updating the app and yet no change.",1
2023,This app is so stupid can't login to it so annoying work on it. Can't access anything,1
2023,As for me the app is very annoying during logining and sometimes about to do your transfer 😠,1
2023,To badd App I can't login to my union Bank app nor use the USSD code to transfer money,1
2023,"Very useless update I must say, I can't do any transactions with the app, it doesn't even open again 🤬😞",1
2023,"Since the most recent update, this app has gone from fair to horrible. It's as bad as any app can get",1
2023,This is the worst update in all banks app... It's frustrating and gives room to do more business with other bank,1
2023,The app is too slow,1
2023,trying update not responding,3
2023,"This app is really frustrating over the last couple of months honestly,I have installed and uninstalled it and yet the response is so slowwww AF!!!! Get even make bulk transfers except I use my ussd for smaller transfers it's really frustrating me for real",1
2023,The app is now very doll and logging in is a problem I should have not updated the old app this one is very bad,1
2023,"This new version is nonsense,I can't even open the app anymore",1
2023,Takes forever to login.,1
2023,Pls union bank stop this 419 act what foolishness is this on monday morning i tranfer 10k to my act all to 2k and i tranfer other money that one was there i called i was told that is like soms old debit that i have gotten the alrt but has not but has debited that is 8k was taking this morngi trasfer another 10k i get alrt but no moneny in my act. What rubbish pls to avoid more issues at all platfomes resend my money iam not owing union bank pls,1
2023,My union Bank app is very slow,3
2023,"The app was extremely good previously but since I updated it, it has become extremely slow, by the time i eventually get an otp, i get logged out saying session expired..",1
2023,Very poor app please carrect your experience. Because of this stupid app and I opened new account details in GTBank,1
2023,"Since I updated the app, it's been a problem, is very slow.",1
2023,Suddenly the app is slow and most times cannot successfully carry out transactions. It just gets stuck only to be logged out to start over again.,1
2023,"Union bank app has been hell since I updated it. Takes time to log in, takes time for every click. App. 3-5 mins before it opens a new page 😑😑",1
2023,A tortoise is faster than this app,1
2023,Awesome.....,5
2023,"After updating the app, I began experiencing delays, some banks not appearing. This is complete rubbish thank God that I am in an emergency because who knows what would have happened to me now",1
2023,Perfect,5
2023,"I repeat this app is totally a trash IF ANYONE KNOWS HOW FAR DISTANCE IT'S FROM ABA TO UMUAHIA (Abia State) YOU WILL UNDERSTAND WHAT I MEAN, I tried to open this app for a transaction all the way from aba to umuahia yet all my efforts was an invane , I can't tell why they force someone to upgrade to this app if it's not worth working it, ever since the first day they forced me to upgrade this app it has totally no useful to me and I have not been able to make up to ten transactions with it😡😡",1
2023,No issues so far,5
2023,"Ever since I updated this app everything became so unbelievably terrible I have app and I'm using USD code , gaskiyar you are guys are far behind others and if this continues I may just leave the bank because I don't like stress.",1
2023,"Since I upgraded the app, it have been very slow so that I hardly run transition with it. I have uninstalled it and downloaded it again and it's still doing the same thing. I have been trying to run transition since last week but to no avail",1
2023,Best Transaction App in Nigeria.,5
2023,Rubbish sluggish app,1
2023,"Please union bank for more than 3weeks now m be calling for unblock my profile but you people do not do anything for me, shameful things for union Bank nigerian Thank you sir/madam",4
2023,Since I updated this app it's become very slow. Sometimes it takes up to 5 minutes to complete o ne transaction,1
2023,"Great App, great works. Keep it up guys!👍👍",5
2023,"Since I updated this app logging in is a problem, when it finally opens if I want to do any transaction it takes so much time to load.",1
2023,It's been frustrating me after the upgrade it's so slow.,1
2023,very poor😖😖😖,1
2023,Since the upgrade the app is frustrating. Logging in is a problem. For you to make one single transfer it will take 30mins . You people should work on this new update. Because soon i will stop using it . I have several other bank account to be stressing my self on your incompetence,1
2023,"This app is terrible, from logging in to transfer and unable to print receipts (mostly blank)..",1
2023,Cool,4
2023,"This is the worst bank app ever , to log in na wahala even to activate my card na wahala",1
2023,I've been enjoying this app but I suddenly notice that I can no longer do transfers to accounts such as Palmpay and Opay. It would tell me to go to my bank to update my profile.,4
2023,"Since I updated this app it has been so annoying.. it takes forever to get the otp as if that is not enough, you put the otp there then the transfer is still not going. It keep saying blocked profile.",1
2023,Nonstop loading not opening. Stupid app,1
2023,I definitely love and excited to be using the app,5
2023,Best bank sofa,5
2023,Please my app became a bit slower after updating it,1
2023,The app has been extremely slow this days and loan application has been impossible. Always getting error message when trying to apply for loan.,2
2023,great,5
2023,"The app displays blank before displaying the pay for logging in for as long as it wishes, I opened the app since I started this review and yet the blank is still there. Kindly look into this unnecessary blank page",1
2023,Wonderful,5
2023,"This upgrade is total nonsense and very slow ,you guys should better work on it",1
2023,"The network is very slow now, I can not transfer money again. I don't receive OTP code again even when I go to union bank branch to change phone number.😥😰",1
2023,Very bad application set-up Very slow in functions No longer interesting and always annoying me whenever I want to do a transaction,1
2023,Delay to load I can't share my payment receipt like before and it's stressful,1
2023,This app is just killing me,1
2023,Worst update ever U can't even log in anymore,1
2023,"Since I upgraded the app, making transition is too slow from logging in to making a transfer extremely too slow",1
2023,TERRIBLE APP.,1
2023,Poor app and couldn't login properly after upgrade. I won't upgrade again and don't ever ask me too. Slow app. I'm so very mad right now,1
2023,"This new upgrade, is super slow. All the processes takes time to load.",1
2023,"The app is not working since the update pls union bank should do something about it, I cannot rate anything cos is slowing my biz",1
2023,The app is useless now,1
2023,How do I disable token authentication on this app? It should be for certain amounts I think and not for transactions as low as NGN5000. It is frustrating as the token messages sometimes delays. Now it has gotten worse with this new update. The app just lags. You spend eternity processing a single transaction.,1
2023,"Since I upgraded my app its being though doing transactions, it has become so sluggish and will end up not connecting",2
2023,"Zero. Absolute zero. I went to the bank and complained that i couldnt log in to my mobile app, it took more than 12days to resolve my log in complaints. Thereafter and as i speak, i cant complete a transaction as i dont receive otp. I have made this complain for more than 22days. Its a despicable experince",1
2023,I cant even recover my password or sign up another account And i have been unable to make transfers with ussd code Mobile app refused to recover my password or sign up another account Its making me stranded financially,1
2023,"Union bank mobile app is the most useless bank app, it takes you almost one hour before you do any transactions and thier ussd is not good also, i regret why i open account with them",1
2023,Why is my bank not working again since I downloaded this app.,1
2023,"Terrible app! The recent update has made it even worse, and the customer service is inefficient. It takes ages to log into the app, which is incredibly frustrating. This app has consistently disappointed me. I wouldn't recommend it to anyone.",1
2023,Fast and reliable,5
2023,It's high time I stop using this bank I upgraded the account and my app has been misbehaving it's quite annoying and frustrating at the same time I can't buy data I can't transfer I can't buy airtime not nice 👎,1
2023,"It's difficult to login with the app. The app continues to swing indefinitely. Sometimes when it opens and you enter your data and send, it does not respond. Please do something about it.",1
2023,This is much more important to me,5
2023,I was told I should to update my union bank mobile banking and I don't know what to do?for some days now I can't do any transection,1
2023,"The app always has an error especially when you want to log in, it's so annoying",1
2023,"I wanted to pay a customer, I put in my pin & it supplied me token otp which I typed in only for the app tell me I have been blocked. It happened to me also around 5 weeks ago. I normally pray whenever I am using your app. Now I have to visit your bank to open your blocking.",1
2023,the app is very slow,1
2023,Its frustrating.. I cant access my acct on the mobile app.. It keeps showing something is wrong.. Even the ussd code doesn't work.. They keep telling me to try again in 15min time and it never works.. Its high time i leave your bank,1
2023,"Since I updated this app it takes more than 5 minutes to load, when I want to send money it will log me out and say time up... I really want to know why would Union Bank remove the old app and came up with this bugging and annoying one? It's not working at all please you guys should go back to the old one. I can't make transfer and it's so frustrating 😡 High time I change bank.. period!",1
2023,This is terrible . I recently updated the app and the service has been so terrible. It takes forever to load and I've been unable to make transfers for 24 hours now. This is so bad,1
2023,Very terrible ☹️ since I upgraded the app,1
2023,"Please Union Bank work on your network. Since I noticed the app can't work with my phone. I had started with ussd, even the ussd self cannot work again since two days. One cannot truly trust you people with doing business with bank?",2
2023,100% failure ... You upgraded this fine app to nonsense. why? now the app is misbehaving.,1
2023,"Before I upgraded my app three days ago, I use to brag to my colleagues that my bank app is the best. But with the update I did recently, I am disappointed. I updated because I got an email saying that with the new update, I will not need an OTP for saved beneficiary, unfortunately, I still get it. The most annoying part of it all is that it has become so slow, too slow that using the app has become a nightmare. Pls Union Bank, I know we can do better. I want to always brag about your services!",1
2023,Union Bank is always have problems 🤦most especially when you need money to do something !! This app is so annoying 😡 I can't do transfer when i want to!!,1
2023,Nice,5
2023,"Since I upgraded my app ,it's very slow ,I can't save my transaction receipt , network too slow am rating it 1/100 so sad",1
2023,This app is totally useless. Please bring back the old one as it's more efficient in terms of processing speed and throughput. It takes more than 5 minutes to accept input and display output. Please change it back to the previous version,1
2023,Great,5
2023,"When you know that you can't do better at upgrading to another version, why can't you just leave it. I am having issues with otp, I will enter the right otp and it will still pops out I should enter otp to complete the transaction, instead of successful transfer.",1
2023,"My experience is terrible with this bank, compare to other bank.",1
2023,Very stupid app..the app keep crashing anytime i open it..i jave to start looking for old app,1
2023,"Hey Union bank.... I haven't had a reason to complain before but after this recent update, Nah! u guys better go back to the drawing board cause u made a mistake somewhere... the app is freaking slow now. Don't knw the dunderhead that screwed with ur programming but u guys better come fix this. Now!",3
2023,"Everytime,. something went wrong... You people network is always unstable... they are sincerely apologize for the inconvenience I'm fed up. That's always Their feedback very soon I will start and open another bank then discontinue with this Union bank",1
2023,This Union bank app is the most worst app I've ever used come to think of it I've tried upgrading my account. After upgrading my account I've never been able to use it again giving me lots of problem I think I'm going to uninstall this app from my phone I am not going to give it any rating cuz it's a very bad app and a very bad one. I recommend anybody trying to install this app should not try to do it it's a bad one,1
2023,"I can't access the money in my first union account,plss how do i handle it ?",3
2023,I cannot login my app despite having updated my app a week ago and even restarting my device. I am having a terrible experience with this app right now.... Please help ASAP,1
2023,"Again, You keep getting better! And exploring your rooms for more further development and improvement. I am still keeping you on four star! But you deserve a five star. Merit it!",4
2023,The most Nonsense bank I have ever bank with 😡 everything about this bank is annoying...I have already blocked my account... Unnecessary deduction and poor banking system.,1
2023,"I just updated my app, I can't log into the app. What is the issue with union bank, now I'm stranded of cash.",1
2023,This is the most useless banking app ever,1
2023,Why cant i login to my mobile app... Union bank dey always cause trouble for me...,1
2023,"The OTP always comes late,l am not happy about this app any time l have urgent transaction to make",1
2023,Very good and easy to operate,5
2023,"The starting tune on the updated version of this app is uncivilized. It's not security safe, it alart everyone around that it user is login on bank app. Pls remove the tune.",3
2023,Was cool at first but I don't understand the new development.. kind of giving issues now,4
2023,Nice app,4
2023,It's not updating each time I update it and can't use the app now,1
2023,Ur services are indeed recommendable and unique for me unlike 5years ago,5
2023,"This application is now nonsense, this update is trash I can't even buy airtime",1
2023,Fantastic,5
2023,"This app have been terrible,the first time I downloaded this app to do transfer is going to America. I was very annoyed that I had to delete and download it again but the school I put my name and password is saying incorrect. And says that I should send the pin at the back of my card. This app is annoying",1
2023,Very bad network,1
2023,"Fix d app, d bugs are much",5
2023,I am able to log in and apply verification codes at two levels and then- asks me to press a non- existent Activate button!! Frustrating,2
2023,My favorite branch. Union Bank Of Nigeria 🤭🤭,5
2023,Why can't one use this app for a week without issues. It's very very frustrating,5
2023,"After I finish updating it, it just stopped working entirely, I'm unable to login let alone do transactions. I thought update is for advanced experience not inconvenience.. the worst is I even chatted them up still no improvement... Soo sad 😭😭😭",1
2023,"This app is not it at all, when I logged in they showed me registration device enter otp since then I haven't received otp but I chatted the bank but no useful information on how they would send me OTP.",1
2023,Cool,4
2023,Very good,4
2023,Union Bank Sha 🤦‍♂️😠,1
2023,Good,3
2023,The best among the best apps,5
2023,Been passing through hell from this app recently it couldn'nt even let me update the new version so i can make use the app and my money.This new version should be allowed to be upgraded please.,1
2023,"Beautifully built app, nothing to complain about. Hopefully it stays that way.",5
2023,I downloaded it but it don't install,5
2023,Please the OTP before transfer is unnecessary. It is doing more harm than good I'm stranded and it's been 2 hours now and no OTP received 🥹😡🤬,1
2023,Lovely app,5
2023,I upgraded my union app and its not opening on my phone anymore What do I do 😭,1
2023,Good one,2
2023,Good,3
2023,"What exactly is the problem with this bank app, I've been trying to login and they are telling me to update to the latest version and I've been trying to do that since it's still not working. I've deleted almost everything on my phone to be able to update it but it's just not working",1
2023,"I regret having this app upgraded today, honestly I was enjoying it b4 I did the update this afternoon,but immediately I did that,I couldn't do anything on the App again. The issue is that, the one time pin you have been sending through text msg doesn't work again therefore,I cannot transfer or buy recharge card. For over 3hrs now I 've been trying but all my efforts in using the App is vanity. I'm regretting if I had known I couldn't have done the upgrading. Hope you're going to improve.",4
2023,Interested,5
2023,I really like this app,5
2023,Since after updating login becomes problem,1
2023,Verrry baddd .....hanhan too bad,1
2023,"Nice and easy to use, been working fine for me since Day 001",5
2023,Disappointing.,1
2023,Must i wait for an otp,1
2023,"This app is a waist of time, I signed in but to process my login password is the problem. They just keep telling me sorry we cannot process your request please try again later for almost 10 times.",1
2023,"The bank app is in standard level, but am having issues on how to generate my bank statement and download it as pdf file",3
2023,It becomes almost impossible to relogin when you log out😠,1
2023,Best app,5
2023,The app never by on weekend,5
2023,Extremely and excruciatingly slow. Can't even login when you really need to.,1
2023,This bank app give me joy,5
2023,"Just after updating the app starts to misbehave I thought using the app was supposed to be faster than ATM machines most useless app for the past months... everything u want to do ""sorry there was a problem processing your request. try again later. I can't recharge, can't do card services can't just do anything except transfer. even d transferu need to do it over and over again before it will go. seems I will leave this bank and bank with other banks. what rubbish.",1
2023,Well i dont understand union bank at all... I thought upgrading an app is for better performance but i upgraded my app and i Could not open my app anymore.,2
2023,"Since the recent upgrades this app starts with a song of Wich we did not request and I couldn't see a place to off the song, secondly most of the times around 9:30 to 10:00 pm no matter what you'll do the app will never login and even if you try to use USSD Code it will still not work and it's frustrating as I'm writing this review now the app refuses to login this morning again, please rectify this ASAP because we cannot be carrying our cards to everywhere that we are going.",3
2023,"Worst experience using this app. I can't even login to access my account anymore. This is just useless. A lot of persons complaining of same thing, instead of working on it, you keep asking for screenshot of problem.",1
2023,What is the purpose of this upgrading? It's not working at all. Please do something for the sake of customers.,2
2023,... it's just about good enough. Although downtimes are frequent on the app. I'll advise union bank to introduce a chat bot . Like leo of UBA. That's going to help,4
2023,The best any time...😍😍😍,5
2023,Impressive,5
2023,😭😪😭😭😭,1
2023,There are important services missing on this app. It's boring to use,1
2023,I love this app since I upgrade it everything comes easy for me,5
2023,My ATM card has been declining bot pos and ATM.....I don't understand....I can't even login to the app..... useless bank....I will close my account...,1
2023,"This app is horrible, I hate hate hate myself for opening this bank in the first place. This bank sucks when it's comes to online services, everytime I want to send money is problem. This app make me hate union Bank so much",1
2023,stupid app have ever seen? to much error,1
2023,Have downloaded it like 5time i cant see (get started ) it only sign in or log in,1
2023,User friendly,4
2023,The app is keeps showing blank on my phone. Can't even see the login details,1
2023,Thank you for assisting us,5
2023,"I think I need to uninstall this app, trying to log in,it's always telling me invalid user iD.",1
2023,"I just discovered I can't transfer any money out of my account. After putting the token, it still request I put a token even after I have put one there. Thereby being unable for a transfer",1
2023,Very simple and smartest,5
2023,"Terrible Since the last update, it's been impossible to log in.. You guys should employ good web developers na",1
2023,I updated the app and I haven't been able to login to the app ever since. Just showing the login page and keep loading.,1
2023,For the past 3weeks I can't receive alerts or otp via text message. What's wrong with your app,1
2023,"I am not happy at all with the app. I am having problems with the opening of the app. I have uninstalled and reinstalled more than three times. The problem remains. After consulting Lagos HQs, the problem has been resolved.",4
2023,"I don't even receive my OTP anymore and I can't perform transaction, this is so annoying",1
2023,Exceptional,5
2023,Your app needs fixing. Your app is wack and can put someone in trouble... you guys should please change your techies or shut down the app,1
2023,This app is totally useless so I can't even give it a star ⭐ go and work on your banking system union bank,1
2023,Cant download any bank mobile app,1
2023,"Logging into the app is almost impossible, it shows something went wrong on every trial. I wish this bank can quit internet Banking and go back to the paper teller system they were known for",1
2023,"Since the last update of this App. I'm having issues logging in most of the times. I had to try for more than 10 times before it will let me in... This App is giving me headache, serious headache. The developer's should take note abeg...",2
2023,"Remove the tune that plays before login, that is absolute nonsense. Also fix the buying of airtime on the app, it is not working. Lastly, be specific on the loan section it is confusing and not working. Furthermore, add a section to notify users when their dispute has been attended to. Not that someone will dispute a transaction and it will remain like that, we need to know if there's a possible response by the bank or the issue is resolved.",3
2023,This app useless 😡😡,1
2023,For me I have not enjoyed using Union mobile banking app for more than 19 years I have been banking with them. Now my problem is that this app keeps on telling me that Username or password is invalid. Why is it that each time you pushout an update there'll be one fault or another? Since updating yesterday I can't login again to do transactions. You don't test run the app before pushing it out? So annoying.,1
2023,The app is good but how can I update my profile without going to the nearest branch,1
2023,Sometimes it's difficult opening the app,3
2023,This upgraded app is bad. I upgraded mine last night and up till now I can't open the app as always. No start up song. Something went wrong is the app watchword. This has made me lost a client because no one wants to know if is a banking problem. They all feel you're telling lies 😭. Please downgrade it to the previous version. Olorundare Isaiah,1
2023,"Since I updated the app login is a problem for me, it's saying"" something went wrong, try again later"" what should I do? I'm worried .",1
2023,I like the token code for your transaction confirmation code,4
2023,If I had known I wouldn't have upgraded,1
2023,"It's fast, and safe .",5
2023,What damage have you guys done to this app by the upgrade. It can't open again. It starts with a song only to tell you unfortunately to open.,1
2023,If I know I will not update this app You guys need to bring back the old I can't use USSD to transfer to Opay and their groups Please do something to this,1
2023,Very poor the app is too slow I complained they say uninstall it I did still yet still too slow to login just tired,1
2023,"After updating my app, I can't do anything, it's practically useless. You people are trying to frustrate me why?",1
2023,Execellent,5
2023,Very easy,2
2023,I've been unable to use my bank app since yesterday it's been saying that the app has been updated for better service oya I'll come to play store to upgrade the app no upgrade. I'm not understanding,1
2023,Am using Samsung A51 but I was unable to update and the app is not working it just shows me update your app but the am is not updating,1
2023,I don't like what you people are doing to my you like blocking my app and my USSD,1
2023,Fair,4
2023,Since the upgrade the app is not opening,1
2023,Good and best banking app,5
2023,The app is giving me headache currently 🤷🏾‍♂️,3
2023,"I have been using it without problem, until recently I tried update, but it failed. And I can't do any transactions.",5
2023,Very poor app,1
2023,What Is wrong with the mobile app,2
2023,Couldn't log in after the update. Had to uninstall and install over and over again. It kerps on day not able to install on some devices after uninstall,1
2023,Good,5
2023,"It's high time I left this bank..for the past 3 months I haven't been able to login into this app because it crashes whenever I try to open it after playing that initially intro song. If it wasn't for my other mobile banking app, I would have been stranded",1
2023,Worst bank app on earth,1
2023,Very good,5
2023,Worst version... Since the upgrade... This useless app has never open ... After the useless sounds... It stopped responding I changed my phone 3 times before I realise it's the app,1
2023,Excellent,5
2023,Good,5
2023,I can't make transfers without otp and I don't have access to the number used. I'm trying to update the app and it's not working,1
2023,Happy birthday To you,5
2023,Union bank,5
2023,Very perfect and durable,5
2023,Best 👍,4
2023,N D A,5
2023,"UBN, pls what's the purpose of that music that plays when I open the app or complete a transfer? Is it to make sure that one cannot quietly transfer money? Ha!",5
2023,The app is so pooor. Always shutting down whenever i try to open it. This is not cool,2
2023,"This app is so frustrating, I forgot my username and password, and I try retrieve it,I didn't receive any OTP Code I tried it many times is the same thing, At this point I don't even know what to do For many times i didn't receive OTP So dispointed",1
2023,Online banking is extremely unreliable,1
2023,Best App,5
2023,I've been enjoying the app until recently I updated it and it now includes an opening song. I don't know what made you guys decide on this but most of us would like to have our transactions without attracting unnecessary attention to ourselves.,3
2023,"Your new version is rubbish and you better fix it asap! Since I updated it, I've been unable to transfer out of my account plus the stupid sound that plays when someone opens the app. What rubbish!",1
2023,"The issue of token which never comes is my issue. After I updated, I could transfer to a saved beneficiary only for once, after this, the OTP prompt comes up and it never comes. Even buying airtime on my registered number, I will have to wait wait forever. Please update your app. This is frustrating.",1
2023,Upgrade,5
2023,"The app is useful for all my banking services except for the delayed OTP. Sometimes it will take the whole day and I won't be to transfer or buy airtime because I don't receive OTP. Unless I get hardwarea token which is a bit expensive and hard to carry around, its really annoying. Pls fix this.",2
2023,This app have been helpful all the way Since I started using the app no issues Keep the good work Union team,5
2023,"This app is a travesty to it's users, if you want to pay for a service please pay first don't hope on this app to deliver when needed. To be Forewarned is to be forearmed.",1
2023,Profile blocked,5
2023,Please do something about this app I don't know why I can't upgrade the app. And I can't do any transactions,1
2023,"Infact it is very disgraceful to union bank for this unprofessional Act,you can't even testrun your app wether is working fine before sending message to your customers to update their app,now look at the mess and embarrassment you make your customers pass through all in the name of lastest version. You people should better work on the app urgently before it is too late.i have download it more than 5times to no avail, it always show app unstopped on my screen.",1
2023,Good banking app I will give it 5stars😁👍,5
2023,Works well once it was properly set up.,5
2023,Sai da wanna banzan app din idan nashiga sai ya fita,1
2023,"The app is requesting a one time password, and I don't know how to get it.",4
2023,"They really should not have updated it, now I can't fund my betting account, the former is better than the updated version...",2
2023,I have not been able to login,1
2023,The app is not downloading on my tab,2
2023,Good,3
2023,Application error always..,1
2023,Awsome,5
2023,"Since i updated dis app, I'm unable to login again,it kips showing wrong password n username even wen it's correct",1
2023,"This app is just pure nonsense Since I upgraded to this I've not been able to login in my account, it just keep loading, it doesn't even deserve 1star 💔",1
2023,"This apo is becoming bored,my app keep showing stop app and I have unstalled and installed many times no way ,you people should do something about this.",1
2023,"This app stop working on my phone since early this year. Anytime I wanted to login I will we message "" Unionmobile has stopped""",1
2023,"Ever since i updated the app, ive been logged out from my app and i keep putting the username and password but it keeps telling me, something went wrong for thr oast one week, i cant transfer or anything",1
2023,"Takes several days to process one's request. My worst experience ever. I just upgraded the app but couldn't log into it anymore. As I Try to open it, it gives a tune and then, goes off. What an annoying experience.",1
2023,"Please what can i do to out of this problem. Because i just change my phone and i download new app, it just song and go back!",5
2023,They always trouble logining into the account One can not have emergency nd depend on the app The app is not working well,1
2023,I love using union Mobile app,5
2023,I updated my app and suddenly can't log in again. This app is so terrible🥺🥺,5
2023,Very good,5
2023,Excellent,5
2023,Still trying to be flawless for the user. Sometimes using it can be very frustrating. The app won't just open,4
2023,I can't use this app,5
2023,Good,5
2023,Very good,5
2023,"most useless app for the past months... everything u want to do ""sorry there was a problem processing your request. try again later. I can't recharge, can't do card services can't just do anything except transfer. even d transfer u need to do it over and over again before it will go.. seems I will leave this bank and bank with other banks. what rubbish... if there is a way to rate it -0 star I would have done that... nonsense",1
2023,Good app but since i upgraded it on 7/14/23 i can not access the app again,4
2023,"For almost 2 hours, your OTP has refused to drop and that means transaction cannot be made. This pathway has always been a problem since included last year but no amount of patience can subdue waiting for an OTP that should take about 2 to 5 seconds pending for 2 hours. It's really a problem that should be looked into. PS : There is nothing wrong with my device and I updated to the latest version 6 days ago so don't reply me with electronically generated responses asking if these are in place.",1
2023,I don't know why your OTP takes forever.🙄,1
2023,I love it,5
2023,"I downloaded the app to sign up for mobile banking but the app said that my account has been registered for mobile banking, I went ahead to retrieve my details but it's not working for some weeks now.",1
2023,I was unable to login it's just starting with One kind song and it will then automatically logout.so sad 😭,1
2023,App stops .. Even b4 i press login.. I need too access my bank app,1
2023,Good app at least,2
2023,"This UnionMobile App used to be great and perfect app for transaction and all that but since the new update it started crashing and crashing anytime I tried to up it, please fix",1
2023,The app not what's expected from a bank like union,1
2023,Pls the app developer should add the ability to ask for bank statement. Things can be frustrating going to the bank to queue up only to request for just bank statement. Every other things is good on the banking app,3
2023,"Puwu1950 I wonder why*826# is not strong enough for transfers and bills payment! Since my original union mobile was blocked for the reason of multiple password, I have never been having easy mobile banking with*826# bcos it's very weak!",1
2023,"Union Bank, The ultimate and reliable !!!!!",5
2023,The app keeps crashing. I am a new costumer to Union Bank and I neither access the app nor access the short code please help,1
2023,Always having issh why opening my app why,3
2023,I want to open the new account,2
2023,Y are my up to limit,1
2023,Keep if up,5
2023,"This banking app isn't enjoyable at all. To open the app, my transaction pin was required 🙄, l didn't understand. I contacted the customer care, still to no avail. My problem now is opening the app. Installed it yesterday, still can't use it now. I think l should uninstall and try another bank.",2
2023,Best,5
2023,"You people are so incompetent,I regret banking with you guys, imagine blocking my profile for what reason, I bought airtime it was not successful,yet I was debited without refund, what nonsense",1
2023,Good,5
2023,Good app,5
2023,"The worst mobile banking app ever ,keeps crashing I have to uninstall and reinstall just to get it to work",1
2023,"There's nothing good about this new upgraded Union mobile app can't even login, It's very annoying and disgusting 😡😡😡 Anytime I try to login it will always take me back.Whats going on? Why do you guys even upgrade it? It's really making me dislike your bank I swear...You guys should better find solution to this problem before it's to late because I can't continue with this madness of the mobile app ...",1
2023,Reliable Just improve on your network,5
2023,"Since app update or upgrade 5/6 months ago, I can't access my account. I Have sent a video of the issue am having to the support team, I went to the bank at Moloney, they couldn't sort it out for me. I have uninstalled and installed many times over. I have stopped putting money in the account until I can access it.",1
2023,"My experience using the updated app has been terrible. I open the app sometimes and it's just black screen showing not proceeding to login page. At this point I have a better chance winning the lottery than gaming access to the app. Considering the bank was recently bought by TGI group, I expected better services but here we are. The service is mediocre to say the least.",1
2023,"Since I updated the app it's been super low, it keeps loading for almost 10 minutes until I lost patients. Please find a way to fix it, I've not been able to perform transactions since 😡",1
2023,Whenever I am trying to make used of this App from some months back now it's not working any longer And of which I did not really know what is the cost,1
2023,Great,5
2023,Mtcheew. Nonsense update,2
2023,Better functions,5
2023,So handsome,1
2023,not connecting at all,1
2023,So funny telling me my bvn and date of birth not correct.,1
2023,Everyday the app keep asking me to uninstall and reinstall.. The sound you just add whats is the job of it? Your app is in a total mess. Union bank,1
2023,"It's been manageable, but since the last update, it keeps crashing. Can't even log in to my account.. I'm currently on the latest update, I have uninstalled and reinstalled this current update, same result. Keeps crashing. Today Jul 5 I still can't log into my account for over a month now as the app keeps crashing seconds after I open it. I just installed the latest update, same issue. Honestly, I'm tired of this app, and I really liked it.",1
2023,Very nice,5
2023,I need union mobile app please help me in store it please,5
2023,Union Bank is the most useless bank in the holl word I was debit 173000 since March till now my money is not yes reverse Soo I don't know why,1
2023,So poor,5
2023,Easy to use...,5
2023,This app keeps stopping,1
2023,Good 😊,5
2023,Very educative,5
2023,I really appreciate this app. it is very easy-to-use and safe.,5
2023,Whats going on with the app? Have been trying to open it since 4 days but am stuck on blue screen,3
2023,Why can't I log in 😭😭😩😡???,1
2023,App keeps crashing since I updated it. So frustrating.,1
2023,This app has been useless from the day one i installed it,1
2023,"Terrible!!!. Each time I want to use the app, I'll have to redownload otherwise all I will see is a blank screen 😒",1
2023,I downloaded this app but can't log in...kept telling me that am already a user and that I should retriev my username by fill a form which I did but still can't log in...that's terrible,1
2023,"Its a terrible experience since I switched device and updated the app, i have been unable to login.",1
2023,.i,4
2023,"Worse, i updated my mobile application since june, and i have not been able to make any transaction with this new application.",1
2023,"Simple to use and has a friendly UI. Sometimes the app doesn't login, says ""there's an error processing the request"". I hope the developers look into this as it causes inconveniences.",4
2023,I have not been able to make transactions and i cant have access to my money,1
2023,Can't login after updating to a new version. It keeps playing one yeye music that I don't know and kicks me out at the end each time I log in . I think I'm done with you guys. Been battling trying to get back my money after failed transaction which I was debited. I'm so done with this bank,1
2023,This app is really giving me headache,1
2023,The app downloaded on my phone but refused to install. I tried several times but the outcome is the same. Very frustrating experience.,2
2023,I can't load your app on Gionee M5. It keeps crashing. Please suggest a solution. I made a switch from a K7 to this M5 and I can't load the Union mobile.,2
2023,Is a very faustrating app.cant even log in,1
2023,I'm tired of this application malfunction. reason I'm taking all my money tomorrow and closing the account. It is not worth it.,1
2023,Best banking app ever,5
2023,Nice app,5
2023,AWESOME BANK APP. ESP@THE fingerprint feature. Makes logging in seemless,5
2023,"Im happy i could retrieve my username and my profile wasnt blocked. Thumbs up 👍 but i wish you could do something about the sound when we login to this app, cause listening to a song from my music player will stop and never play back. This is annoying actually .",4
2023,"Whats happening? Since the time of download 3months ago, I have not been able to login. (After that opening sound, it will always show open again & then app closed after second attempt) Please work on this moble app. Or you float another since many people I know are having issues like this with the app.",1
2023,Too poor,1
2023,"Good morning Sir/ma. This app is not working since. Anytime I opened, this is the message showed something went wrong,please try again later. Kindly help me to resolved this issue. It is a long a while",2
2023,"Please just make sure for those who lost there sim should be available to login with there email , I think that easy",5
2023,This app is really becoming furstrating i cannot login and i cannot even use the ussd code to make transfer,1
2023,"@UNIONBANK_NG reverse my money for me, it's been more than 4 months, since 10th February I have gone to your branch to complain, email you, and sent direct massages to you on social media, you guys can not hold my money for this long it's criminal #CBN #Unionbank #reversemymoney....",1
2023,"This bank is rubbish, since January I have not withdraw my money",1
2023,"Oza,",1
2023,"Useless bank app, I had ever experienced... The bank itself is useless... My prayer for union Bank, is that they would fold up some days... Amen.. u deserve nothing. Not even an half star",1
2023,Good,5
2023,Useless. Can't login after upgrade.,1
2023,"After I installed the app I open it they start debiting my money till now until I block my account they have not reverse my money, please 🙏 reverse my money",2
2023,Very good and nice,5
2023,App is so bad I can even access my fund I don't recommend for anyone,1
2023,Perfectly operating.,4
2023,I praised Union Bank and the app stopped working. Back to square one. *826# here I come. No need to complain again. Thank you.,5
2023,"The app opens than crashed before I even got the chance to touch the screen. If a bank can't manage an app how do they manage ppl's money , including mine",1
2023,"I need to remark that it is nothing but a regret, and there has never another regret more than this that a whole of Union Bank cannot develop an apps that could blaze the trail to serve her wanton of Customers. Over two weeks, the apps has been a snare to my transaction. It has destroyed my financial plan . This is terrible. I have no other choice than to quit UBN This terrible app has made me to loose unquantifiable amount of money and opportunities. So sad! Tunji AJAYI",1
2023,This bank is very very very terrible you people don't have costumer service at all you people have been Owing me 2k since and now i don't have any access to my bank account or my money at all. This is not fair please we are your costumers you are supposed to treat us right. I've used all your plattforms to send complaints.,1
2023,Good 👍,3
2023,"Worst app in Nigerias Banking history. Instead of updating the app to work, I noticed the customer care guys are giving rubbish, futile suggestions thats not working. How can I download a app & it still keeps crashing",1
2023,This app is a problem trying to put new password since it is still not working and I need to form password before I can go to bank to verify ahhhhh. And dis is not d first time its happening even in my former phone it d same also In my new phone,2
2023,Excellent,5
2023,"The worse app in banking history. Very useless. I went to upgrade my transfer limit on Monday, till now I can't even do the transfer again. What a stupid app",2
2023,This app is not good again at all Too worse,1
2023,Excellent,5
2023,This app is terrible to even log in you have to be trying like several times. Please fix this issue,1
2023,"Since I upgraded this app, it starts with a sound and then go off. I have not been able to login. Whats going on",1
2023,From the beginning of this month I cant share payment receipts or even download it after the end of the transaction,3
2023,I noticed a change recently that after a transaction you can no longer be able to share your receipt to other apps again . Eg: sharing to WhatsApp. I can only do that by screenshotting the receipt with is stressful . I would love it to be retified thank you,5
2023,"I just open union bank and I was confused that this bank is really reliable and good even the mobile banking app is better buh have seen reviews that is making have a doubt cause this previous review say there is a problem or two,I really don't want to be disappointed with this bank and I wish I could come back here to write a better review that this bank is the best",2
2023,Very fantastic to use and faster now. Thanks Union bank for the upgrade.,5
2023,I have install and and delete app 10 times still yet I am unable to login,1
2023,"Your app needs to be properly work on,it's not opening ever since I updated it,just after the noise you call sound,it will go off on its own.Find a solution to this rubbish you call upgrade asap.",1
2023,Superb,5
2023,"Easy,smooth,adequate,trustworthy and execenlent banking",5
2023,"You people should put your app in order, remove all the bugs and glitches and make it functional please!!",1
2023,It is unfortunate that the new app is frustrating and the customer service has no answer to my problem.,1
2023,Might not work for several hours. Particularly in the afternoons. And it's really annoying most especially when you need to do a transaction ASAP,2
2023,Very Good to use,5
2023,Steady and reliable,5
2023,I have uninstalled severally but no different results and as a result i downloaded union mobile 360 yet it can't open for to use. I used Gionne M7,1
2023,The app is not opening,1
2023,"Thank you Union Bank. Your Guys are wonderful and I love this app. Now working magic! From the royal family thank you all,@UnionBankinstitution.",5
2023,It's a great Bank,5
2023,A vey great app,5
2023,Excellent,5
2023,"You guys don't even deserve any rating at all, the app has been so annoying lately...when you try to log into the app it keeps showing blank...you cannot log into the app to make transactions, because it has become so inefficient and unresponsive.",1
2023,It is not work,1
2023,Not good at all ...keeps getting blocked even with correct user name and password.,1
2023,This is becoming too embarrassing and disappointing fix your app.,1
2023,"Hello Customer service, please i want to know what the problem is? have been trying to login since i updated the app, but its not working, it telling me "" Application Error"" Union mobile has stop"" its annoying me!",1
2023,App error,2
2023,Very very bad. Can't access the app as such can't do nothing. Stupid,1
2023,"This is one of the most foolish banks I have ever used , it's very frustrating this bank make's u look like a fool on very important occasions, imagine updating this rubbish just for it to still show me nonsense and you keeping taking charges for know reason",1
2023,This app have been giving me a lot of headache,1
2023,The app needs to be functioning optimally. The app disappoints when you have an urgent transaction to make. The start up song is totally embarrassing and unnecessary. Kind remove or make it optional.,2
2023,The app will definitely clear your doubts. This app is so frustrating. It chooses to act up when you need to perform an important transaction.,1
2023,I would have rated this app Zero star if I could. It gives error while logging in most often than not. My advice to you is that you fire your entire Web development team for they are so incompetent and are making you lose customers on a daily basis. Goodday!,1
2023,This app is gabbage it doesnt launch properly,1
2023,I recently updated the app ....I can't log in because my OTP is not on my Gmail No matter how many times I check.....pls help ooo,1
2023,Bad app,1
2023,Wonderful,5
2023,"I regret opening an account with you everything is poor poor mobile app, poor ussd, poor customer service. I applied for Master card twice all i got was verve what am i going to use verve for?",1
2023,Incredible app.,5
2023,"Since Saturday I've been unable to process transaction, due to OTP not dropping. There should be an additional alternative to getting OTP, like dialling a code with the phone number linked to the account. It's frustrating.",3
2023,I can't continue to bank with you guys,1
2023,Seamless and really cool,5
2023,I'm so tired of this bank ...I can't do transfer.. nothing is just working here...it high time I leave this bank,1
2023,I am having a really bad experience with this new update. I can't even login to the anymore.,1
2023,Very nice app,5
2023,Bad app doesn't open easily,1
2023,I cant log in on other phone,5
2023,Good,5
2023,I can't use my union app,1
2023,"This is a very useless app, even when you complain about an issue it would not be able to resolve it and it's never a customer friendly app and it's filled with repetitive errors",1
2023,"Hello, the UnionMobile app is not responding on my tablet. It started about two months ago. Whenever I log in to the app it always come up with a sound and message as ""Unfortunately UnionMobile not responding"". Please investigate and do the needful. Thank you. Sent from Samsung tablet Galaxy",1
2023,"I uninstalled the app and redownload it... The problem still persist , there is no change at all still saying the app has stopped",1
2023,I don't like the way the app is telling me that the device is locked... That I should uninstall and reinstall it again... I just did it last two weeks... They are still telling me the same thing,1
2023,Excellent,5
2023,Unique,1
2023,Is difficult to open,4
2023,Worst app,1
2023,Very bed application,1
2023,Nonsense app is not working you people should do something about it,1
2023,"I have used several bank apps, but this one is the worst of it all. Always having logging issues",1
2023,App not opening,1
2023,Please enable statement request from the app thanks,3
2023,The app is easy to use and navigate it's totally user friendly,4
2023,I regret using this app I can't log into my account anymore,1
2023,I just updated it now but can longer log in I don't like this app is frustrating.,1
2023,Very convenient to use,5
2023,"Iregreted updating this app wallahi, the music is now "" union mobile App has stop working""😭 and most of the biznx colleagues account number inside",1
2023,I dont knw what is happen to my mobile app,3
2023,"Since I upgraded this app, logging into the app is a problem. The app starts with a song before going to login details (username and password). If I mistakenly touch my screen before the intro song plays, it is problem already. The app will be blank and matter how many times I clear cache, it will still be the same. The annoying part is when you are in an emergency and can't just login to your account. Union Bank, I think it is high time I left your bank. 🥲",1
2023,This app is stopping in my mobile phone. Please how can i do it ooo because tired ooooo,3
2023,"My experience with this app has been terrible. I lost my device, got a new one and tried to retrieve my username. It keeps telling me validation failed. I ve uninstalled and reinstalled severally and it keeps saying same thing",1
2023,GOOD,5
2023,"Pls i don't hv accesa to my mobil app ,and i hv upgraded it what should i do",1
2023,"Terrible. I didn't even realise union bank are this incompetent. I've requested for an ATM card, several times and they tell me no card is available. So I thought their mobile app would at least help my situation. Unfortunately, the app is completely useless. I can't do any transaction on it. Everytime I try, it ask for an OTP sent to my phone and email. But nothing was sent to me. I'm basically locked out of my account. I have no access to my money unless I visit their branch. So terrible.",1
2023,So good,5
2023,"The app is not responding. I have tried many times, not working.",1
2023,I updated my app and now I can't login or operate it. As soon as it launches it closes by it self. Please look into it.,1
2023,"One the of worse bank ever common app ia not opening again, I regret banking with You people i swear i experience nothing but worse banks and how about sounds 💔💔, Ia that a game app or what 😦 rubbish not really happy with this bank anymore i can't even advise my enemies to banki with you people, talk more loves once never",1
2023,"I had a good experience with my union bank mobile app, I wonder why some people will be saying that it's terrible. So I decided to give it a 4 star 🌟",4
2023,dis is worse n needs n aumtin needs to b done abt it fast ..beta still revert back to d formal app..dat one star rating was just me being nice,1
2023,The app is frustrating me for 4 months plus can't login it refuse to send otp to login please do something about it,1
2023,Bad,2
2023,I thought I was the only person issue is giving headache the problem of this app is not funny at all am trying to login to my union mobile app and it keeps telling me validation failed please what is validation,5
2023,I LIKE IT,5
2023,The sms token takes to long to be sent hindering transfers. I see no use for it since we have already inputed the pin. Double security isn't a bad idea but not when it causes delays for your customers. Please optimise it,1
2023,"Once network is ok, the app is very fast in transacting.",5
2023,Good app,5
2023,Boring app why I can't login again after change my device,1
2023,Work on your App. It keeps closing on its owns,1
2023,"I haven't had any problem. I've been using this app for years now, except the app needs an update and I'm trying to use it unknowingly. As soon as the update is done, I'm good to go. No complaints of any sort.",5
2023,"It's very,very terrible,I can't even login",1
2023,Nice,5
2023,"Since this app was upgraded, it just keeps stopping, I don't have access to it anymore. I have uninstalled and reinstalled many times, but the app keep stopping unexpectedly immediately it opens and asks me to restart it. Please sort this out, I don't even have access to it anymore. I used my ATM to transfer the money in it to another account so I can perform transactions.",1
2023,Fast to transfer money to another 🏦 back,5
2023,It's a good app. 👌👍👍,5
2023,This app is vary useless. You can't login. The send me a username. If i try to login with the username it account blocked. This app is total rubbish. Vary vary poor,1
2023,I cant even register.. it keep telling me error error... Just wasted my data,1
2023,Why can't I send or download receipts?,1
2023,Jimoh hammed ablodun,5
2023,Cool,5
2023,"Wow! With this latest reviews im seeing, im not sure if I should go ahead with the download or how I should rate this app. I suggest the handlers should do something about the app since there are floods of negative remarks.",3
2023,"App keeps crashing after this recent update, once i open the app and then the sound goes next thing is 'Union Mobile has stopped working' please do something about this Union Bank.",1
2023,The apps is very poor in terms of users friendly i tried to register but it said user already existed while i never did it before i t also tried the process of forgot username still no response. unlike the other bank this apps need serious attention,1
2023,I'm new on here anyone about how to open the bank app already activated my account but can get the app open have been trying for the past three days now and I can't get it done..............,3
2023,Very very terrible 😌😌.....it sucks Union bank u ar so poor,1
2023,Union bank is the worst bank ever Same goes to the app it sucks 😞,1
2023,Too poor.. Keeps logging me out and lost N6000 without making any transaction or debit.. I've stopped using due to the fact I'm scared of losing or being scammed by your customers agent where I am.,1
2023,"The app is so terrible, i can't login",1
2023,"I never experience worst banking app than this app! For the past three months after updating to the new release with sound, I have been trying to use it but the app is closing abruptly after clicking log in! So sad",1
2023,"I have not been able to access my mobile app since last week. Each time I click in log in. The app just crashes, returns to my home screen and gives the error message ""Union Bank has been stopped""",1
2023,This app is the worsted app have seen,1
2023,The most terrible Bank app I have ever used. Very frustrating to use. Listen to and act swiftly to all the compliants,2
2023,"After the app was updated, it have become worst. Please, remove that kind of intro sound, it's irritating. Fix the app, I have not accessed my account for over weeks now through it. Thank you.",1
2023,"I went to your branch at Area 3, garki to make transfer, the lady told me it was successful but till now it has not drop. It's more than an hour now. What's happening please",2
2023,Very poor services,1
2023,Please refund if not credited,4
2023,What i get each time i tried to open the is union mobile has stopped. I am equal tied as i've several times,1
2023,Good Bank ever,5
2023,"Most useless bank app....even after clearing cache, and restarting my phone , the useless app not working ,I was even thinking of changing bank untill you guys made me do it quickly",1
2023,"Bad experience I've been trying to log in for days now but not working, I called customer care and they not helping at all.",1
2023,"It's buggy, and also i was debited 400 naira for nothing, i didn't buy anything so why would you Debit me, pls refund my money or better still tell me what i bought",1
2023,This app is horrible.It has deprived me access to my account since the ìnagùration of sound.Coulďt do any trànsaction since Maŕch Comfort o Adeyemo,1
2023,Pls what can i do? I want to do transfer but they didn't not send me OTP 😔 without OTP i can't make transfer,3
2023,"Terrible app that hasn't worked for about 3 months and the bank is not fixing it only to be introducing valueless sound. What is the essence of the sound when I can't use the app. At every attempt to login I get this error ' sorry, there was a problem while processing your request, please try again later'. Terrible experience I must say the least.",1
2023,I can't log in,1
2023,Is not a good app,1
2023,What is wrong with your apps,1
2023,I just downloaded the app now and it has stop working whats going on,1
2023,"I updated the app and it no longer works. If i open the app, it closes by it self after 3 seconds",1
2023,"I like union mobile,a very nice and easy banking method",5
2023,What a bad bank with poor network 😠😠😠😡😡😡,1
2023,"Since I updated to this version, cant log into the app. I have started thinking otherwise, honestly.",1
2023,I never knew that frustration is real until I started banking with Union Bank.,1
2023,"This app is not working,I try it several times,but is not longin ,pls what is the problem",1
2023,Kindly preserve my app,3
2023,I had my phone flashed n till now my app won't come on i don't know why.,1
2023,This new update is terrible. I cant open the app. Let alone make transfer and other transactions,1
2023,Very fast and reliable,5
2023,When i install the app it crash it dosnt start up i dont know why please assist me thank u..,3
2023,My mobile is not open anymore,5
2023,"My experience with the app is bad, after switching to a new device and logging, the app stop opening again,I have uninstalled and reinstalled it still it's not even opening again please work on the app",1
2023,"I can't open the app. Anytime I try it, it's showing ""card validation fail""",1
2023,Nice wonderful app,5
2023,My experience has been poor and I would love if a refund is made to my account the transaction that was declined yet I was debited..my experience has just been terrible.,1
2023,I wanna transfer but the said update account,1
2023,"The app has different interface in android and ios devices First,in an iphone you can request for your acct. Officer BUT in an android,all you get is an agent Second,logging complaints is not easy ...after viewing the required statement of account,the dispute button dissappears .",1
2023,"Your services are very useless. I can't even use the app. It keeps closing itself upon launch, and your USSD doesn't have microfinance banks. Very useless bank.",1
2023,"Am unable to sign up, it keeps asking for a four digit pin I don't have to complete the process,this is my first time of trying to use the app",1
2023,"This is a very good bad app my union korrect daidai account got missing and my money was not refund, I we advice you guys not to join the union bank korrect daidai savings 😠😠😡😢",1
2023,"After Updating it, The App Started Crashing Whenever I want to login.... And please, remove that welcome video...",1
2023,"This app is the worst app ever seen . I need the old app back , my app can not open anymore too bad",1
2023,"You people always have issues with your transactions process For the past few days now I can't make transactions, like transferring me to someone or buy Data and Airtime I hate this bank maybe I will just try and open another account",1
2023,Not easy to download,1
2023,"I cant make complain through this app, and i made a complain through email up to now no respond.",1
2023,"I have been debited a sum of 20,000 naira for d past 4 months now I tried all posible means for my money to be reversed all to no avail and now am stranded because i need d money for my school fees Pls look into it for me 😠😠😠",1
2023,"I recently update my app,to precise 12 april 2023,my profile is now block again.what rubbish.tired",2
2023,This application is very terrible and unreliable at all. Since two weeks now I can use it . It refused to open please deliver me,5
2023,This new app with sound is very bad and frustrating,3
2023,UnionMobile is not at its best for last 2days.,4
2023,Whoever thought it was a good idea to make otp authentication a requirement for simple airtime purchase should be fired.,1
2023,"each time I intend making a transaction on the bank app it says ""update account"". Of recent visited one of their unfortunate branch was given an update form to fill which I did, submitted... This is up to a week nothing is done.",1
2023,Why can't I share receipts? Please fix it up,2
2023,Easy making transactions,4
2023,I can't make any transactions it's keeps saying you're profile is blocked,1
2023,This app has refused to download why is that hapenning.,1
2023,Why I'm I be able to update my app,5
2023,Thank you,5
2023,If there is 0 star...I could have given you guys....very useless app... always having difficulty in making transaction due to otp issues....very anoying bank😡😡😡😡😡😡😡😡😡,1
2023,This app is not working on my phone,1
2023,"Since the last upgrade, the app does not open again. I Have even gone to the office and the did nothing about it, off my phone countless times, uninstalled and reinstalled still the same. It is a failure.",1
2023,Great UI and simplicity when transactions should be improved.,3
2023,This Union mobile app is bad 😞,1
2023,Good,4
2023,Useless app is up to a mouth now I can't open Union Bank app you guy are useless that's why nothing is working in Nigeria everybody is going off from Nigeria bank to OPAY,1
2023,Bakare,3
2023,"Whats wrong with this app.. For over a week now i cant login. It keeps saying application error.. Pls u guys should fix this, its much easier using mobile app for banking than an unreliable USSD",1
2023,"If the bank debit you for a an unsuccessful transaction the chance of the money reversing is very poor, it may take week or months And there online customer service is always busy because of the bank service is broken 💔 FIX YOUR BANK",1
2023,"It stopping,when I entered it's saying union stop",1
2023,"Currently this app is messed up. No returning of otp on time, you could be disappointed or being frustrated relying on this app for transport fare or buying of Goodies in the market. One kind stingy OTP APP....",1
2023,Union app is fastest way to make transfer via union bank 🤍🖤,3
2023,"The worse Bank in Africa 🌍 very poor customer service, poor online operation. My money hanged for morethan one month for no reason; I filed my complain several times but no positive response. Allah ya Isa",1
2023,Thank you,5
2023,"I do not know what was done to the app but it doesn't even open anymore, i can't log in. Always saying UnionMobile has stopped. It's really terrible. Union bank is better than this.",1
2023,"It is not interesting now, my mobile banking app is not opening and network issues",5
2023,I just updated my account.. I can't access it anymore. I have been trying since Friday. What's happening..,1
2023,"The app keep stopping on my new phone, gionee M7. I was able to install it but it quits automatically before i have the chance to do anything else. Please what can i do asap",5
2023,"Mine is not working at all, it keeps on going off when I want to use it",1
2023,It's not working for me The App keeps stopping,5
2023,It good for me,5
2023,Am proud with union bank,5
2023,Fast and shap bank nice app and network,5
2023,You guys are too much. The Lord remains your strength. Keep it up!,1
2023,"I'm not one to complain but what the hell is wrong? Just updated the app and suddenly I cant even open it. Two, how stupid is your developer to add sound feature to the opening of a mobile banking app? Does this look like a kindergarten gaming app? Did he think of the security implication of that? How can you be trying to save guard your clients and then you still feed them to sharks?. The app opens and keeps saying app error. Like for real?. Please fix the bugs. Thanks.",1
2023,Reinstall the app,4
2023,App is not working. It close AFTER lunching it,1
2023,"Since I updated my App it's no longer opening on my phone again. Each time I launch the app it will tell me ""Union mobile has stopped working"" I think this last update has some errors or Is there something I need to do that I haven't done ?",4
2023,I can't even login on the app again if I open the app and want to login it's just going back am getting tired of these,1
2023,"What is happen to unionmobile app,i updated my unionmobile app,since them i can not access it again this is very bad ,i am unhappy with this bank ,union bank try to change for better ...",5
2023,My app ia not opening since last week.,1
2023,So horrible....am still unable to sign up,1
2023,"Mine is frustrating! It started 28 April, 2023 with a music that leads you a message Mobile App Keeps Stopping. Haha! This updated Union App is a very very bad experience. Despite clearing the cache, uninstalling, re-installing, deleting my files, creating more storage space, sending email to customer care. Messages are not responded to promptly and not acted upon even when account is debited in error. I am tired!",1
2023,"I have been using this app for a while, and would like the design team to consider making it possible to download and possibly share transaction receipts days after transaction is done from the transaction history that'll be so cool",4
2023,Since i switched phone it keeps restarting. Kindly fix this error please,1
2023,I was trying to login to this app. It went forced close after first page,1
2023,Lovely.... Reliable.... Interesting... Trusted.... Love it.... Download and use!!!....,5
2023,The app is fast.,5
2023,Is not down load on time.,1
2023,"Bugs weren't fixed with this new update but rather more bugs were created. Why can't we just get things right the first time all the time. Guys quickly get agile options for crying out loud, this is a banking app that tens of millions of people are depend on daily. Haba! Fast forward to 2023 (2 years after first review) it's even worse! I cannot save or download payment receipts to forward to payees after payments. Logging in to the app takes ages... and it's saying ""try again later"". Haba!",1
2023,Could not download the app.,1
2023,"As soon as I try to log in, the app tells me ,"" Unfortunately, UnionMobile has stopped "" ;",2
2023,Best mobile app ever,5
2023,"I just did the update that has one funny sound when the app is opening (which is not good for security reason),and that was all, i cant login again it keep telling me'unfortunately union app has stopped' then it will close.Please give me the previous verson.Thanks",1
2023,"I don't what happened to my Union bank App I'm trying to install, but it's not installing I've tried my best, but still I'm so confused. What's going on",5
2023,I did an update and now the app is not working. It is making transactions difficult. Thanks. Please advise.,1
2023,good and reliable,5
2023,My experience with the app is bad network service and takes a lot of time before open,3
2023,"The new version is not working on my phone anymore, after a recent update i can no longer login, kept showing error report, please i need the old version before the last update.",1
2023,5 stars because my experience in a couple of years back was fantastic but now it's horrible. Can't share my receipt once I make a transactio.... that's just the least I can remember.,5
2023,Union you guys are the most useless mobile bank I regret to keep my money with you guys since last week now I never have access to my own money because of this useless app 😡😡,1
2023,Money 💰 transfer,5
2023,"Hi, since you guys upgraded this app to a building structure design which has a sound when you open it, mine has refused to log in, what is the problem? Hi, I have sent you guys a mail since that very day, yet to get a response....",1
2023,Trend to agree sure but slowly,3
2023,Updating this app is a waste of time and data. Its no longer working and fustrating.,1
2023,"This app can't validate my card, which am currently using.",1
2023,I can't upload this app &install it,5
2023,"I don't no why some people are seriously complaining bitterly about this app, this app is very good and perfectly working, to me is the best app among others, the app as never debited me unnecessarily except when the network is not okay generally. So my advice for those that are having any difficulty on this app go and check the upgrade of your phone and also the app and do enough data to enjoy the app thank you.😘",5
2023,Is very good,5
2023,After I upgrade the application I find it difficult to access it,1
2023,Very useless app nd bank,1
2023,I don't really think this App is in existence... I have been unable to register on this app for the past 3 months now. I think it's high time I drop this bank for another serious one.. Nonsense,1
2023,This app na trash and so its the bank. Unable to get my 12k from them up until now and it has been over 2 months. February 24th debit till date and still nothing. They don't take calls or reply emails or messages back on twitter. Bunch of low lives and thieves,1
2023,This new update doesn't lunch.,1
2023,I can't download the app,1
2023,Very good,5
2023,"Ever since I updated my App, I haven't been able to log in to it. It's terrible. Am not happy about this",1
2023,Good apps,5
2023,"Is not working fine , very bad infact",5
2023,After updating the app when I click on it to open it will make a sound and stop. It has been so for days now. Your acknowledgement please.,4
2023,"Have been having issues with getting started with this app all I get is something went wrong,I even visit the branch in my area,they didn't provide a solution. And here I'm I installing and reinstalling the app still the same result. No response yet @unionbank and today is 23april2023",1
2023,The worst bank in the country so far.,1
2023,Good app.....but misbehaving sometimes....,1
2023,💯👌,5
2023,"It used to be a good app but now worse. It only works intermittently, and some functions no longer works. Transaction dispute no longer works. For over a month now, two failed transactions have not been reversed. Poor app!!!!!",1
2023,"Very terrible exprience. Unable to loggin or get started after updating. The app keeps stopping. I cleared cache several times, uninstall and reinstall no way. Please find solution immedaitely.",1
2023,Ever since you introduced SMS code to complete transactions it's been very annoying. The code don't come a lot of time until hours later and you needed it when you were in a bind. It's annoying. Also why can't I print out my bank statement from the app?,3
2023,"The app was working fine until I update d it, and it stopped working, I can't even make use of the app.",2
2023,One of the best!,5
2023,"So, I opened an account and already have a balance of -₦1,000. Wth is that for? UPDATE: SEND EMAIL LIKE Y'ALL IS GOING TO RESPOND. A COMPLAINT WAS LOGGED FROM THE IN-APP CHAT, WAS IT EVEN DELIVERED?",1
2023,"Terrible update. I have never had issue using this app over years now but my experience after updating this morning is frustrating. I do not know what new feats the techs have added but the app is shutting itself down after launching it. As it is now, I cannot use the app. Please slow the horse down as the new app has failed. Reverse to the old update pending fixing the updates.",1
2023,Union Bank has been the most disappointing bank I have used so far. It is taking almost a month to obtain an ATM card just to enable me increase my limit on the app. I regret banking with UNION BANK. Worst is that the chat bot will say it will refer you to a customer care agent which it never does. Yet it can't solve the issue on ground. Very useless app.,1
2023,"It's registration is simple and smarter indeed. I just wish, there's option for fingerprint payment, Incase I'm not using my password and token",5
2023,"I found this app terrified, this is the worsted app i come across",1
2023,Apps keeps closing after updating it. It really sucks,1
2023,Having issue with the app crashing,5
2023,love it,5
2023,The application is not opening on my phone,1
2023,"hi, seriously the new update is very very bad, since i update the app, i wasn't be able yo login, it keeps crashing, you really did bad job in updating the app the previous one is better than new update, what a disgusting experience, Tufiaka",1
2023,Smart and reliable for use,5
2023,Frustrating,2
2023,Could not log into my APP. So terrible. My ATM card has even expired. What should I do now?,3
2023,Very difficult to operate,4
2023,"Please this app is really frustrating, I try opening the app and it will stop by it's self for over 4days now, because of constant opening, it even make my phone to go blank, I have to format my phone, I have uninstalled it and installed it again still the same problem",1
2023,Good morning I don't know why am not be able to longin in to my app and and i can't transfer on my account Since i have update my app,5
2023,ok,1
2023,I don't know the best app have now became the worst app if I want to open the app it won't open I will have to try it 6 to 7 or even 8 times before it open I don't understand ooooooo am even getting tired of it ooo. If you want to make a transfer it will not open and even if it manage to open OTP message you will not get to complete your transfer until after 1 hour 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡,1
2023,The recdnt update keeps crashing on my phone anytimd i open the App,3
2023,What is really happening?,5
2023,Union Bank is known for poor network This evening I tried recharging my phone through USSD I was debited but I didn't receive the recharge card I requested for🤧🤧,1
2023,Thanks again for your help with the party and play games,5
2023,"With this new update, it takes like forever to receive OTP when trying to carryout a transaction. It's frustrating. Kindly fix it.",1
2023,Quick and fast!,5
2023,"I changed to another phone and when I downloaded the app to log in,I couldn't it keeps saying user Id invalid",1
2023,Very annoying bank ever,5
2023,"When I make transfers the OTP does not always come immediately, sometimes it comes when the session has been logged out, at other times several hours later when multiple OTPs come in together. It is frustrating! Secondly, sessions get logged out too soon, about five minutes or so. Can the sessions be extended? Thanks.",1
2023,Today to make a transfer I can't log in please 😭 I need to make transfer oo if u guys would delete the sound so it will be normal again cos right now it's abnormal,1
2023,"For a long time now this app have really been frustrating me. I can hardly log in, keeps telling me unauthorized request or sorry there was a problem while processing my reques, I should try again later. What rubbish? For almost a month now. Why frustrate a user like this? If it manages to do a transaction now, the next few mins I try again for another it will go back to the same rubbish. What's wrong? I complained about this same issue a while ago, it improved now it's back again. What's wrong?",1
2023,"Too bad, i cant even access my union apps now",1
2023,Very worst,1
2023,The mobile app doesn't share receipt anymore,2
2023,I don't like the idea of otp I don't need it,1
2023,The app won't even open I created a union bank account for like months now I registered on the app but to login is now a problem the app keeps on telling me a problem occured try again later I have never used the app even once. I even tried updating it thinking that will solve the problem but no way .So frustrated 😡😡😡😡,1
2023,I begin to hate union app what is all about Token? Both Software and sms token all are hell. One must wait for long to get a code at times one cant receive a code to transact. Pls disable the Token.,2
2023,Excellent,5
2023,"I regret banking with union bank 😡😡😡😔😔 have been having issue with my account over a month now, i went to the bank for updating they assured me everything was going to be fine yesterday 13 April 2023 after all the stress of filling forms😡😡😡. Up till now no positive response customer service isn't responding to their calls have been calling since yesterday 😡😡😡😡",1
2023,If u guys don't want ur family to cry over u u guys should refund all my money oloriburuku bank u are the most useless bank in the world,1
2023,Spam on data for transfer by histroy,5
2023,There are some conspicuous somewhat deductions I have noticed in my account but the most annoying of all the transfer I made yesterday as not being credited to the beneficiary account,1
2023,You otp received is poor 😔😔,1
2023,"Very poor and limited for a banking app. You can only dispute transactions that is still displaying over the account ministatement. if you switch to account full statement, you'll see the transaction but can't dispute.",1
2023,My experience with this app is very terrible. For weeks now I can't even login to make a transfer. The ussd code is the worst. I thinking of changing banks,1
2023,"5 am today 13 April, I have tried 5 times to use App but unable to go beyond entering my password. ""Sorry there was a problem while processing your request."" Same thing happened yesterday and I went to the bank to complain. I was told to try again. I did and it worked. So the bank it was a network problem.",1
2023,Very nice experience,5
2023,", 😔",1
2023,"It has been quite frustrating now, I haven't been able to make transfer or recharge, has been saying the account is marked for no debit. This happened before, I called customer care several times all to no avail so had to go to a bank, got it fixed or maybe I was lied to cause after awhile I returned to the same problem been trying to get to customer care again all to no avail. I can't also view my transaction receipts, whyyy??? Please Please I need this fixed, it's urgent. Thank you",2
2023,Extremely slow and ineffective,1
2023,Why union bank dont reply our massage on twitter,1
2023,Am trying to log in but it's not working please,1
2023,The money they sent to me i have not received it yet,1
2023,Not been able to open account online,1
2023,I think it's better,5
2023,Very much easier for use,4
2023,Sometimes having problem to login. Please fix the problem 🙏,5
2023,Great,5
2023,Nice,5
2023,The Mobile App is user's friendly,5
2023,Can I open an account there without going to bank,5
2023,Love 💕😘😘,5
2023,This app give me serious problem up till now,1
2023,"Fair, But it is observed today 07/04/23 in Ogwashi-Uku branch that the ATMs are programmed to dispense 4k to customers for a withdrawal limit of 40k per day per customer. This group of customers making up to 10 transactions for 40k have created recession in withdrawal of cash & a long lasting queue such that you can't go to your farm if you join a queue for ATM transaction This programming is killing our productivity to families & the country at large. This ugly deve is absurd & uunacceptable",3
2023,Union Bank has done me the greatest evil I've left you guys for God If I'm not able to pay my school fees because my money is withheld before Monday I pray your children gets some unfortunate experience tooo,1
2023,This application is very bad,1
2023,Working perfectly now.,5
2023,"Is there any hidden charges for downloading the app, cause it's not like that for other bank. You deducted 1k out of my money this evening and I only download the app I didn't perform any transaction you didn't even send alert I just check my balance and find out that you've deducted 1k that's not good enough please attend to it",1
2023,"They blocked me profile,they said that i should nearest branch to update my profile,i go there 2times i make complaint but still didnt unblocked my profile.",1
2023,Very very bad bank. No customer relationship at all.,1
2023,"Union bank has been a worst bank ever why won't you refund my money of #17,000 since February 13 if you don't want to closed down forever kindly refund my money ...thief",1
2023,"Get rid of this otp code or make it delivered faster! Most times it doesnt even get delivered or you waiting 15mins to do a transfer..its rubbish, please do better union bank",1
2023,Can't share payment receipt. My payment receipt,3
2023,👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍,5
2023,I really love it,5
2023,"This app, even after updating repeatedly, it still doesn't allow me to download or share transactions receipt. What is happening? Why can't you guys allow things to run smoothly? You come with updates and you create new issues.",1
2023,what useless app I regret banking with union bank I have a issues with the (profile block) I contact them but no reply I will close down the useless bank very soon,1
2023,"I don't understand this app, this is my first time login in, there will be telling me something went wrong please try again later, l have try later still the same thing,",1
2023,Excellent,5
2023,It has improved drastically but a lot have to be done,5
2023,I have been trying to update this app for the past 5days it refused. I don't know why.,2
2023,Just used this app for day and next thing am unable to log in up till now. why are u guys frustrating your customers with bad experience,1
2023,"Union bank network is very terrible ,haba i cannot open my app since when 😏😏",1
2023,Intresting app,5
2023,"Please try as much to give this app ,more graphics Not only blue now 😳",5
2023,"After updating sometime ago, I've not been able to download or share gennerated receipts . I have to go through the process of screenshots which sometimes captures items I wouldn't want in included if I have to share it with someone. Please see to this and have it fixed. Thanks.",3
2023,Very frustrating poor performance App,1
2023,"Working fine now. So far, everything is perfect. 👌",4
2023,Superb,5
2023,"Travel outside Nigeria,want to login to mobile App,it's requesting for OTP on my mobile,and I can't get SMS on my mobile as I am not on roam.so can't access anything on the mobile",1
2023,Good app,5
2023,"Union bank remain the best and outstanding bank, but so much issues with the app and online banking.",5
2023,This app is very close to perfect because i have never been disappointed during the so call general morney shortage that we are passing through it works well and I have not regret shoosing it. I have not had a single failed transaction I therefore recommended it to anyone looking for a reliable Bank transaction application. Well-done to the team.,5
2023,There has been some improvement since my initial review. It's more user friendly now.,3
2023,It's serving it's purpose,4
2023,I enjoy the bank account,5
2023,Very bad app. Showing card validation failed.,1
2023,Sanj usman,5
2023,I haven't been able to log in after switching phones.... Telling me 'card validation failed' please fix this,2
2023,You restrict my account even after I added my BVN to it . This to me is the worst bank ever in my history because have been using 8 to 9 banks now,1
2023,Very very terrible This app is no way compared to other bank app,1
2023,Still unable to install the new mobile app (update),1
2023,Superb and fantastic,5
2023,Cool,4
2023,Bad transection,5
2023,My mobile app is not working why Do something about it,2
2023,EXCELLENT,4
2023,Couldn't download the app,1
2023,Very reliable,5
2023,"Every since I opened an account,av not been able to make transfer on the app,its always telling me to update account",1
2023,Worse bank ever don't know why you are still in existence... Nigerian government should shot you down...you don't have ATM...you don't have Service/customer care... your Bank app is not working 😡😠,1
2023,Ibrahim Yusuf Opeyemi,5
2023,This is the worst of mobile banking app i have ever seen.There is need to upgrade this app to provide the needed service.Thousands of Union bank customers cannot access or use this app satisfactorily.The comments so far are enough to support my claim,2
2023,Parshal,1
2023,The worst bank so far..... Only God that will judge you people ... Anytime time money came into my account you will charge for it even any money goung out u will still charge me for it .... Why on earth again will u charge me for OTP and SMS of #1200 at the month after taken all my money on all transcation.... God will judge u and please all the money sent to people and they where not credited and i was not credited back should be retured to my account ... Most useless bank and customer care so,1
2023,Worst bank ever..please you pple should get me bank to my account..i need to pull out my money...what nonsense is this?...you people are very annoying.,1
2023,Fast and reliable,5
2023,It fails to load and connect 80 percent of time. Very disappointing App,2
2023,Very good application,5
2023,Excellent,5
2023,"I have been a very loyal customer for more than 25years but this last couple of months has been hell using this app and the entire bank. Since 15th of February 2023 my money that was debited has not reversed. Another one on the 16th of march 2023 still not reversed. I have reached out to all the channels possible and yet no result. I'm here to make a promise, I have over 10 thousand followers on twitter and they'll all be reporting this app till it gets brought down if nothing is done.",1
2023,Union bank or customer care you guys should reverse my 600 naria oo or u give me my airtime. U guys can't debt me since yesterday up till now have not received my airtime either reversing back my money,1
2023,My experience with this app is terrible I can't retrieve my username I also went to there customer care office they couldn't assist in anyway. This is not good,1
2023,Great,5
2023,I can't make use of my mobile app is always poping out statement which says blocked profile I want it to be unblocked,1
2023,What is the problem of this app,5
2023,fast,1
2023,My union app has been blocked for long now and I went to the bank to unblock it yet it has not been activated and I called no response.,1
2023,Thanks for bringing this bank account and it good to buy,5
2023,"This bank was the best bank ever suddenly turn to the worst bank, never try to open account with them.",1
2023,"I trying to login my retrieved my app back but is not working, I forgot my username and password but the app is not working",1
2023,This app is the worst I can't log complains all the money I have sent hang and still dey haven't credit my account I send 3000 to my account I haven't seen it,1
2023,Please I can't transfer anymore while,5
2023,"Haven't been able to complete any transaction for days. Your customer care is practically unavailable, I don't know why you bother to pay them salary. They worst I've ever come across.",1
2023,"For weeks I can't login into this app not that I forgot me password or username oh it's keep saying profile block please assist me, it's was one of the best for me among other banks APP before this nonsense started, I visited the branch they will unblock it and immediately I want to login it will be saying profile block.",3
2023,More than any apps,5
2023,This account ee have already tired me oo since January mobile apps is not working I can't do transfer y USSD code self not working,5
2023,This bank is very stupid bank and your customer service didn't reply to customers and if the customer got problem they didn't fix they can take more than 3 months they're not going answer our phone call they just put on music when you call them this bank totally doesn't care about their customers stop using this stupid bank 😡😡😡😡,1
2023,"This app has got to be the worse bank app I have ever used, can't login from my registered phone can't login from another phone I just basically can't login ......This app is just terrible just TERRIBLE ..I wish I could give less than a star",1
2023,The app is so frustrating I can't unblock my account,1
2023,"Pathetic is the best word to use for union bank, I will close the account and continue with my UBA because they are better and have a good customer relationship, union bank has been frustrating me since February 2023. I paid someone 2k since Feb 6 2023, up till now the person is yet to receive it, just yesterday march 20th 2023 someone sent me money through GTB and has also sent me the proof of payment but till now I have not seen the money, so annoying.",1
2023,I can't make transfer or even pay bills..it keeps logging me out whenever I log in,1
2023,"Good Day Union Bank Nigeria Plc, This app is frustrating app, Everytime this UnionMobile app have network service server problem the issues is continuous, we will appreciate whenever the issues is resolved Thanks.",1
2023,Fast and reliable app,5
2023,It is getting bad now,2
2023,Unlike before union bank mobile app is something else now infact is giving me headache as I am typing now since last week I have been trying to do transaction on this app but to no avail. I think I need to change my salary account because they already told me that my bank is an old school bank with an old school app friends are making jest of me.,1
2023,A very great app,5
2023,Very poor and annoying these days,1
2023,This union app is very fascinating. Just that the firm need to improve on invigorating network.,5
2023,Was nice but most times they misbehave,3
2023,Very bad bank app I can't even transfer on my acct I have to delete and install it again,1
2023,Is this not a profound embarrassment if you can't transfer money from a Union Bank account to another Union Bank account using a Union Bank app? Fix whatever it is and quickly too.,1
2023,Easy usage and excellent service,5
2023,Good,5
2023,Happiness,5
2023,Is telling me the app have stopped working,3
2023,"This is currently the worst bank and banking app I have used. So erratic to say the least, no improvements and they are not taking the complaints from customers seriously. Transactions I made, about 3 times are hanging up till now, it has not been reversed and it has been more than a month. Customer service will not pick your call and will never reply your emails, this is frustrating.",1
2023,Excellent,5
2023,This is so bad I can't access my account again for the past 5 days now.... what's going on,1
2023,"I had a serious problem registering on the app, could believe when I got to the pin section, and after clicking on the continue button, nothing happened, I was just on the same page.",1
2023,"I love this app before but now is misbehaving, I can not transfer or buy airtime any longer. Why is this happening?",5
2023,I can't log in any more because I bought a new phone. Ah union Bank una no try for this one at all,1
2023,Good,1
2023,"Very annoying, slow like hard to make transaction always say something is wrong",2
2023,"This bank should have been used for poultry , very fustarating app",1
2023,Basically what everyone is complaining about. Can't login for days now.,1
2023,"I flashed my phone, and I downloaded the app again I put my password and username but it keeps telling me it's wrong",1
2023,"This Bank App is useless I mean I feel Union bank is not competent enough, I downloaded this app cause for three days now the Bank Ussd code is very useless and inactive I don't understand why such a bank would even exist I regret using union bank even the bank app since yesterday I've been trying to send money it can't even send the otp talk more of giving me a successful transaction I'm writing this cause I'll soon close this account I have with you guys union bank, Kuda Bank would be better",1
2023,This app is d worst in d world,1
2023,"Union bank is the worst bank ever,, I'll advise y'all Not to use union bank because your money is not safe with them, y'all union bank are thieves",1
2023,Union Bank... I have always updated this app everytime its update is required. But I don't know why these updates don't come with any upgrade. My complaints are as followed: 1. Why is it that transaction history cannot be viewed most times? (like right now I'm trying to check my transaction history to rectify an issue with a customer but it wouldn't come up) 2. Why does receipt for transaction go away automatically just they moment I want to screenshot as proof of payment? Why I rated 2 star☝,2
2023,I keep having issues trying to login to my mobile app ever since I updated it I ve not been able to even make transfers or buy airtime even with the USSD code.,1
2023,"This app is getting worse everyday even the bank itself 😡 since they started telling me to update my account, but i have done that and the bank and app has refused to work i think i will change bank please this thing is too much",1
2023,Good,5
2023,"This online mobile app is giving me issues Everytime, I don't know what next to do plz I need ur help, it doesn't transfer, don't open atall, bt all my login details are correct , plz help me, I HV gone to bank they told me dat it will be corrected , bt till nw it hv NT.",1
2023,Good,4
2023,Very good,5
2023,"Functionality of this version is very low on android; even difficult to login. The previous version was faster. Although this latest version has great UI & UX. OTP takes longer time to arrive and sometimes, never arrrive. I think you may consider removing OTP for small money transfer to easy inconveniences.",4
2023,"For unknown reasons, my union mobile account got blocked. How do I fix this?",2
2023,Omo this app is buggy. I recharged since they haven't credited my sim but they have debited me .,1
2023,Since February have been unable to perform any transactions on the app. I deleted and tried to download it again. But it keeps pending the download till date.,1
2023,"This app has not been working for me They ask me to update I did so, still the same I have been calling union bank since yesterday no respond. No response to the mail I sent no respond to the WhatsApp chat, no respond to all the calls . I will have to open another bank account and take all money away from union bank..",1
2023,"This app has been very terrible in resent time, each time I use it the experience has been too badly.",1
2023,Always having issues at night 🌃 Please work on the mobile app Mr union bank,5
2023,I can't do anything with the union mobile app. Not even load card. I tried to upgrade but it's not working. Opppssss,1
2023,"My today been the first time using the app and my profiled was blocked, for me d app is not ok.",5
2023,"Very bad app,been trying to make transfer since not going same with the ussd code,learn to improve",1
2023,Like,5
2023,Transfer of #100000 was made successful to my account and I haven't seen it yet. Plz do something about,3
2023,My own app is not working well,2
2023,This app doesn't deserve a stellar because I created an account just need a otp to login has suddenly become a problem I tried putting the code you guys sent to me on sms but to no avail I wasted my efforts and data to do some nonsense pls just try to update the app and people will find it good,2
2023,Nice 👍👍👍,5
2023,I can't a transfer it's telling me parse error,2
2023,Please kindly attend to the complaints section of my app,1
2023,I have been having an extremely frustrating experience using your app. I strongly suggest that you shut this app down and build a new app. The practice of sending OTP thru SMS is very frustrating. Can you imagine sending it 18 to 24 hours after it was requested for? Think of the high rate of aborted transactions in this Era of government enforced cashless policy. I am very sad and ashamed. Please get this thing right,1
2023,It's good till this morning. The network is bad,5
2023,This app is really a big problem I cannot even recover my password and when I put my card details it continue to say invalid for more than 7 months now,5
2023,If not for now very terific,3
2023,"The app is very poor at the moment, I can't even login since on Saturday 11 of March 2023",1
2023,Failed transaction here and there yet i keep getting debited what kind of dumb app gett a code for every transaction is just stupid to me,1
2023,"Union Bank this is total rubbish, why ask your customers to update an app that is frustrating. After updating this useless app, all access to my account have been blocked since Saturday and all efforts to call or chat customers care services fruitless too. All your customers care services are not picking calls or replying messages. Union Bank please release my account, let me remove all my money there and bank elsewhere. Thanks",1
2023,"Been trying to make transfer, it kept telling me parse error. Please I need it cleared as it's affecting my business.",1
2023,"I downloaded the app after then one I have stopped working, even with the new download its still telling me its not working. It will not even open",1
2023,It make me understand more,5
2023,So sad about useless app union bank app How to finish setup my mobile app please,2
2023,"It terrible,I av to log in multiple times before I can log in,even the token takes decade to receive,it keeps logging me out and it faustrating",1
2023,What is the need for an OTP for every transaction made.,1
2023,Most useless bank plus app,1
2023,"I can't login always getting a message like sorry request has not been completed please fix this, it's very bad why is this bank terrorizing me for God's sake",1
2023,"The app now no longer logins again, even after bieng updated and that it deserves a Zero star.",1
2023,"Can't even select account type, this app is out of it",1
2023,"I have been trying to update, the existing app i 'm enjoying would be deleted, and to restore it usually gives a bit of problem ,therefore i think it should be left alone.",3
2023,You guys are doing great weldon But am having issue of generating reicept from my mobile apple after transaction. Pls you guys should resolve it.,1
2023,Worse.,3
2023,Please i need to increase my limit for transfer for this app,1
2023,The worst bank ever,5
2023,App for transfer money,1
2023,"To login is a problem, I have switched off my phone severally and also clear all my cache. Still error",1
2023,Great... this My prayers answered Thanks to you the management of union bank..,5
2023,Can't login here anymore can't make a transfer with ussd code,5
2023,Can't access my app for some days now,1
2023,"I always put my correct details but it's not working through, this bank app getting bad and stressful",2
2023,Your banking services is terrible Worst bank ever,1
2023,This app is terrible Always stopping Worst so far I don't even want to give it any star,1
2023,I have not being able to log into my bank app it was saying that my bank profile has been blocked how will I go about it please,1
2023,Good,5
2023,"The recent update improved the interface of the app, however made the operation of the app worse. From failure to be able to log in with biometrics to failure to delay in sending OTP and failure of transaction. I dont mind the old interface if that one's operational effective. Thanks",2
2023,You are so useless. Updating your app sucks!!! Have been trying to login into my bank app for hrs its not working. I regret banking with you.,1
2023,This app is frustrating I hate it,1
2023,"I don't know what is wrong with union bank app anymore, for two days now i can't open my app and i need to make some transaction, i have updated already yet not working, I think I have to switch to another bank..phone name tekno",1
2023,Sani auwal,5
2023,This is my complain I buy data from my account they didn't give me data they didn't return my money since 3days ago,3
2023,Bad,1
2023,"Very useless app will never function when you need it , Nigeria can never get better",1
2023,This app is just rubbish and rubbish I have been trying to transfer for days now and it's not working just loading and loading this is very very bad and disheartening I wish I never opened the account 😭,1
2023,"I wished there would be zero star to rate this useless app 😡😠😠... Honestly you have to fix this problem... I only performed one transaction after you forced me to update my app, then I've not been allowed to log in and if I eventually log in I can't send money and if I should try one, I'll have to wait for a whole of 24 hours to get the OTP (One Time Password).... Am so annoyed 😡😠😡",1
2023,This app is so useless,1
2023,"I haven't had issues with this app until I upgraded and it became difficult to buy airtime. I upgraded again and it became worse...I can't even log in now. This is far from my expectation for the app of a 'big, strong and reliable bank'. So unreliable!!! 11/03/23...This app is the worst of all banking apps. Honestly, there ought to be a rating on scale zero and that is what this app and its developers deserve!!!😡",1
2023,"Deserves a 0 star rating only that there is no 0 star rating, this app is so terrible, i cannot login inside the app, you better fix this",1
2023,"There are thife I mede transfer from my palm pay to my union bank account,I was debit from Palm pay but I didn't receive the money in my account",1
2023,Sooo good i love it,5
2023,Ipo IiiIi Ii Iii. I.,3
2023,"Union Bank was the best before, rated on high rank, especially with the use of union mobile banking system. Now profile block has now deminish the rating becos of LUTTERS & BUCHERS in the organization bringing the hand of the clock backward. Pls union bank SHINE YOUR EYES to these FRAUDsters in the system, thanks.",2
2023,I don't why this app so terrible,1
2023,"It's easy to navigate, but the ""hide account balance"" option should be added, a customer shouldn't just open the app and everybody in front of the screen sees the customers balance.. not cool",3
2023,Extremely good,5
2023,Update the app for me is blocked,5
2023,Useless appp,1
2023,Best,4
2023,"You don't provide any good service this day's Both the app, mobile and ussd is frustrating, even when you needed to do a transaction in a minute. It takes millions of mins.",1
2023,Union Bank of Nigeria is the best,5
2023,I don't know what happened to my app... It just showing error i have uninstall it and download another app but is downloading again.... I can't transfer without union app.... Please oooooo,1
2023,Nonsence Token can never come,1
2023,Fantastic,5
2023,This app was very bad,1
2023,Good to me now,1
2023,I just wasted my data to download this app it's not working this's totally rubbish,1
2023,"Since after the upgrade, some needs to put an OTP for every transaction, that's not nice at all. Sometimes OTP do delay and when inputted it will say error. I really dislike the delay in OTP it's not funny at all🤧",1
2023,I have unable to use this app since I updated...I mean I can't use my money wth..,1
2023,Pls upgrade ur app it so poor,1
2023,Nice one best Bank ever,5
2023,Transfer is not going qhy,1
2023,"This union Bank is now something else ooo I will advise those who wants to open bank not to open this union Bank because it's so frustrating, how on earth will I want to withdraw with my card and it will be declined, even to transfer out the money from my account using ussd code it's saying the service provider is currently not available try again later On top my money I even call their customer care line it's keep on saying they are busy.",1
2023,"Excellent, thanks to CHIKA♥️ THANK TO UNION BANK.",5
2023,"The app was working fine even with the OTP that takes time to come, I was managing fine, but you asked me to update and after the update, nothing again, I can't even log in. So terrible. I am pissed",1
2023,Very good,1
2023,Update,5
2023,Have been having issues with transferring funds and receiving otp,1
2023,Moer especially this time around many customers look for it and its good,5
2023,Why can't I open my app even though I put the correct details this is becoming so frustrating🙏🥺,5
2023,"I would've rate it with no star, this is more than worst, am unable to use d app since have download it....mitcheew",1
2023,I need it,5
2023,I receive alert but can not login into my banking app and they have not sent me the otp number to login since I changed my number every bad experience with union bank am going to be done with them every soon and register with another bank I have not experienced sure rubbish only to receive alert not to send money and the customer service is not working at all,1
2023,"Since I updated my app I can't login,I have installed and reinstalled again yet still can't login. I can't even recharge from the app and the otp on every transfer is fustrating....... Pls u people should do something",1
2023,It is becoming increasingly difficult to log in. It was not like this before . Jeez! So frustrating.,1
2023,"It is good, but why must I provide my ATM card pin number?",5
2023,Excellent,4
2023,Very nice and interested application,5
2023,The app is not user friendly . It is plagued by network issues .It's disappointing to experience such on a mobile app that should make life easier.,2
2023,My favorite 🔖,5
2023,My UnionMobile profile was blocked yesterday after trying to transfer money to my customer.i try calling the customer care but they are not answering my call.what will I do .you know that going to bank now is not easy,4
2023,Very great,5
2023,Good,5
2023,Slow when login in,5
2023,"For days now I can't login,it keeps telling me my account is blocked,why🤷 very frustrating.",1
2023,Awesome,5
2023,I like this Union app,5
2023,Good but just this network issue sometimes,5
2023,Good,5
2023,"For over 5days now, this union bank App have refused to download on my Android phone. @union bank, wetin happen? Reoly",1
2023,The app was very good but recently its being having network issue i hope they try resolving it,3
2023,Good app,5
2023,"The security features is very important, but i suggest you dismiss the otp for each transactions since the password and the PIN are required for all transactions. Because at times network may prevent the otp and transaction will not proceed.",3
2023,Useless app so frustrating,1
2023,Your otp doesn't work. Unable to register for days now,3
2023,Cool,4
2023,Fast and easy to use,5
2023,Have been trying to update the app but it's still pending why?,1
2023,Good,4
2023,Very poor,1
2023,My profile has been block,1
2023,Am use this app for 5 yers A go,5
2023,I can't open my mobile app what's going on please help me to fix it please,5
2023,Terrible! I cannot log in,1
2023,Stable and efficient,4
2023,Your service is not too bad,4
2023,well design,3
2023,Bad,5
2023,Terrible app I have been blocked I can't open the app for any transfer,1
2023,"Can't even download the app, for days now it has just been doing one thing I even don't understand "" pending"". Im getting tired with Union Bank entirely.",1
2023,So sad 😭😭😭 why I blocked my profile 😭 please check it for me 👎👎👎 I dislike what is didn't have to my union bank app,2
2023,The app I'm using it's working perfectly good. I don't know if this will be the same after being updated. Which I'm still unable to due to network.,4
2023,"Very very bad, I have not been able to log in to make transfer or check my account balance. I am asked to upgrade my union app and it's already up to date.. please union bank should do something about this.",1
2023,Satisfied Very easy to operate,5
2023,Excellent performance,5
2023,Find it difficult to log in sometimes,3
2023,Good,4
2023,Very excellent banking app,4
2023,"This is one of the useless bank ever seen, all there customer care services are not functioning they dont care for there customer",1
2023,I'm at the state of regret using this application at this crucial period. Unable to login & login into app for update is another great challenge or difficulty. It's advisable that customer care unit should rise up to the occasion before getting out of hand. Act now. Thanks.,1
2023,Idiot ppl God would sake then. They they debited me 590k thousands naira for a failed transaction but they refused to refund my money,4
2023,Exceptional,5
2023,"Can't be relied on, Even with the new upgrade still can't login Reverse the money I didn't get value for Two transaction",1
2023,There is no problems with this app at all,5
2023,Good,5
2023,I want to withdraw 2000 from POS on 15_02_2023 the first transaction decline and the second one approve but I have debited twice since then I keep waiting hope the money will reverse but it doesn't please do something about it,1
2023,Update not working. App not updating... Too bad,1
2023,I tried to open my application and I was told to update but it can't and I need to transfer,3
2023,Very nice for transfer,4
2023,Ya'u ibirahim 2233,1
2023,I like it when I used it for transfer but I can't buy card or data on it why,4
2023,"It always be an easy process for me to Bank, without stress, but sometimes it I couldn't access it, maybe due to network or so, but it's nice, thanks.",5
2023,"For some time now my transfer profile has been blocked, I went to the bank and do finger print and was told it will be unblock within 1 hour but up till now I cannot access please I need your help",5
2023,Giving me problem on transaction,5
2023,Incredible,5
2023,I have been using this app But now I can't log in why,5
2023,Good,5
2023,Good and perfect 😊,5
2023,Great,4
2023,Union Bank Nigeria plc is very good Bank in Nigeria,5
2023,It is a really nice app and transactions always run smoothly,5
2023,Very good experience,5
2023,Good,1
2023,"This App is so annoying,I can't login to my mobile App any longer,it keep saying profile blocked.Useless App and bank. I even went to the bank to complain and up til now nothing has been done about it after writing of letter and filling of form. Union Bank App use to be a nice App, but I'm now fade up with it Today again I was told that my profile has been blocked, I should call so so and number or visit nearby branch,same issue I encountered last month.what a bank????????????😥",1
2023,This apps is very difficult to download while updating.I tried for many tines but refused to download.,1
2023,Am disappointed how you guys decide for me how to conduct my transactions with this otp code generating on each of my transactions it time wasting and not useful to me and I can't stop it,1
2023,the best i ever seen,5
2023,What's happening to you latest version of the app. ? It's having glitches . Pls have it fixed,1
2023,Have be using this app now it amazing 🤩🤩🤩 for me becoz have not be saying d network is bad or i have debit me on it. So much good 😊😊😊,5
2023,Nice app,4
2023,Its a very good app,5
2023,Good,4
2023,"Mobile App has been very helpful but is having serious network problem now. My App has been blocked and asked to update which I have been trying for long, yet unable to update which is affecting my business as i can no longer confirm transactions from my customers.",2
2023,Very good application.,5
2023,I want to download the app,1
2023,My experience with this app is that i can't send money to opay and other Mobile banking apps. Why? Please help me rectify this.,1
2023,Great and effective app for mobile banking,5
2023,This app isn't working at all. You guy's really need to do something please,1
2023,"Why did Union Bank venture on this update. This new update is nothing to write home about. I still much prefer the previous User interface & experience design. But this new update just got everything muddled up. You guys should take me back to the previous app. I'm not satisfied with this new update. It's frustrating, especially the new interface, color blend, layers and all.",1
2023,Nice app,5
2023,"The app is good for me but I only have issues with the hardware and sms token, I think the code should also be sent to email in case ain't with my sim",3
2023,Love you union bank,4
2023,App works well but I find it difficult buying airtime and data directly from the app,4
2023,It's cool,5
2023,It's just too good for transactions.,5
2023,Environmental health,3
2023,Fast and reliable,3
2023,Nice app,5
2023,This app isn't working. Really frustrating,1
2023,Excellent mobile app,5
2023,Nice,5
2023,Nice,5
2023,Union Bank as whole is a disastrous entity. The apps indicated that my profile has been blocked. Cistomer service can not provide assistant and that I should visit the bank. All banks at Ibadan closed their gate firmly with rudeness security .Visited HQ and sitiation was worsen. I am closing up my account both busines and personal. Buyer bewares before opening your accout with Union bank.,1
2023,Rubbish app and nonsense app am so,5
2023,I am tired of stressing on this bank Super unsatisfied Trying to do a simple transaction and it keeps showing (profile blocked) for no real reason This is annoying,1
2023,Mine keeps sending me an OTP each time I log in and carry out any fresh transaction,1
2023,Better,5
2023,Very good,5
2023,Very excellent,5
2023,Is good,5
2023,"I mistakenly opened my app with my future account instead of my main account But now I went to the bank to add my second account number online,my profile is updated but I can't still transfer yet why",1
2023,Very good app,5
2023,"Very unique and symple, but it takes a slide misstake to be blocked however, its faster and secured",5
2023,You people dinied me access to my account you make everything so difficult for me,1
2023,"A banking app that doesn't allow me to recharge airtime from the app and always refer me to use USSD code. I regret banking with Union Bank. The worst mistake I've ever made is banking with this bank, no network, absolutely nothing.",1
2023,Good and fine,5
2023,"Why updating an app if it isn't to make the interface better🤔as it is, the app is much worse than before! Logging in takes much longer, talkless of accessing the balance! You would also have to wait longer to confirm a credit alert😒 hopefully, the next update would address all these glitches.",1
2023,"Am totally unpleased with union bank,my profile was blocked i went to the bank wrote an application for an update since then i still have blocked profile unable to perform any transactions because of it,is very terrible",1
2023,"Recent upgrades have made app crash frequently, difficulty in logging in and sending funds, in all why are we required to wait for OTP when we haven't made transactions enough to the threshold of requesting for OTP? Please fix this, even 2k, I'll need OTP and then OTP charges come every month. Fix this immediately.",1
2023,Network problem everytime,1
2023,"Poor It doesn't work well Please work on updating the app,and it's never updated",1
2023,They keep telling my profile is blocked even after i called customer care,1
2023,This app is not working can you please help me out. Thanks,5
2023,Ok,5
2023,The best ND accurately calculated Banking App that others were following.,5
2023,I love it,5
2023,When I first installed it it's very good but now it's very terrible I can't log in on it again I blame myself for downloading this app,1
2023,"I actually decided to start using the app in order not to carry my alert Sim everywhere, Why do I have to use one time password (otp) everytime I want to transfer money even as low as 5k? Otp should only be used when send Money above 100k..",1
2023,This app is very helpful for me I give my credit to developer he/she did a very good job.We're planning to set up company as soon as We're ready am going to contact you well done for good job . I recommend this app for your money transaction since I started using this app i hv never use ATM card why I did not give 5 stars because union bank charges is very very high I was charged #160 for otp and #100 for electronic charges per month excluding charges for every transaction I make,4
2023,Seemless,5
2023,This app is not opening at all.,1
2023,This is one of the best banking app . the problem is very little .i love my bank,4
2023,Good app,5
2023,Is good,5
2023,Very sweet and reliable,5
2023,There is an option to chat with a live agent yet you people has refused to attend to me on your app. Even on your customer care lines you have not been responding to calls . Please kindly reverse the failed transaction I made two weeks ago . There's is no option to lodge a complain,1
2023,👍 great,5
2023,"Very attractive, efficient and effective Union Bank Plc transaction system.",5
2023,I will not advice anyone close to me to opened an account with union if you have an account with them never use there atm card to make web transaction or to use pos to withdraw money because it will hang and Your money will not be refund I have a bad experience with the bank almost every transaction I do. I have contact thousand times but you refused to refund my money.,1
2023,Very bad,1
2023,Great using,3
2023,I liked,5
2023,"For the last 3 days, in trying to log in, and after several attempts, the APP was bloked. Now I am unable to do anything with it.",5
2023,"Very poor app! With the recent OTP confirmation which doesn't work 50% of times, it couldn't get any worse.",1
2023,This app is useless since when this cashless issue started I can't withdraw buy card I can't buy data talk more of transfer I'm just tired the customer are not picking call mtswwwww,1
2023,"I just regret using this bank, i downloaded the app in my phone but suddenly the said unfortunatelt union bank has stopped,me am just confused",1
2023,"Very unreliable and disappointing app, please do something about it.",2
2023,I love it,5
2023,I'm highly disappointed with this app. I can't log into my account for the past 24hours it keep on saying my profile is blocked. I think something need to be done.,1
2023,"My problem with union banks is that, I create account on Feb. 2023. I haven't collected my ATM due to the problem at the bank, whenever I came to collect it the bank wouldn't be around, the branch is along bank road umuahia abia state. The worse problem with the bank is that I can't even transfer my money out from the Bank even through USSD transfer can't even work. So please am confused because the bank only accept credit and no access for debiting out your money, so please I need help.. 😭",2
2023,Excellent,5
2023,Update,5
2023,Why you are saying Make I update my account back I was using my account normally before 😠😡,2
2023,Is not easy to update How can i upload my union mobil app,5
2023,I love Union Bank,5
2023,It is a nice app,5
2023,This bank is worst ...== bad network always,1
2023,Cool,5
2023,Not use this bank useless custormer care their dont care about the customer,1
2023,My experience with this bank app was terrible and worst...I could not transfer money from the bank to my area of necessity..... imagine I was in a tight moment where I needed to transfer...the experience was bad and I am sad right now,1
2023,"OMG union bank is the worst bank so far for me.. every time the app always log me out for no reason 😒 same as the card""we can't prossed your request try again,, union bank please close your bank..is useless 🥵🥺",2
2023,Can't someone add another account on this app or better still... Manage two Union bank account on this Mobile App?,3
2023,"I have been trying to check transactions history, d app is just saying problem error. Please help",1
2023,"Have been blocked from the app wish I was told to visit the nearest breach wasn't even in Nigeria currently and i'm not coming back anytime soon How will I transfer to my loved once, not return all my emails",1
2023,"Very difficult to get connected despite supplying and the required information, card details and card pin code",1
2023,Smart bank 🤩,5
2023,"The OTP is frustrating me and its no longer for my good. I'm in the middle of a business and I try to buy airtime and do transfer with my app...OTP is taking forever to come. How can I remove the OTP option please? I lost a Business deal because of this, they were seeing me as unserious and a scam.",1
2023,"This app is too bad in terms of network. You can't access other services inside app like printing old transaction receipt. You can't even block your card cos I had an emergency to do so but the app network was horrible. Customer care on the app doesn't respond to chat, so what's the essence of having customer care service chat on your app when is not working.",1
2023,I cannot use my unionmobile app as before.it was blocked .kindly help me open it for me.,5
2023,"I have never use this app for once, it is so frustrating and dull. Why would they create an app that has error.this app has been on my phone for 2yrs now still no change. Even on USSD error too",1
2023,Very good,5
2023,Good and active app.,5
2023,Always good networking 👌 Keep it up..,5
2023,"It's been a terrible experience, it's either the app isn't opening or if it opens, it's not able to complete the transaction. I can't even transfer money nor use my card. It's a really bad experience. At least for other banks, the online transaction works.",1
2023,No need to rate this account at all Since have install this app it as not be working I do receive notification but I don't have any access to the app at all I can't do anything all the time something went wrong or erro occur Why is union bank like this am getting tired of the bank network and bank app,1
2023,"I don't understand this app anymore, I'm trying to transfer but, instead of transaction successful, keep showing me your transaction cannot be prossed, update your account or there where a problem passing by, I'm sick and tired of this app",2
2023,I love the mobile app,4
2023,The mobile app is effective and transactions is usually completed,3
2023,I can't login to app anymore it keep telling me to put mine new transaction pin and after I put the pin it will said that something went wrong,1
2023,"Union bank is becoming the worst bank anyone can think of these days, I made a transfer since the beginning of this month till date it was not received neither have I goten a reverse of my money. They are holding my money in two different occasions and each time I call them all I will get is fake assurance that I will get a reverse and nothing. I'm so tired of this stupid bank and it's forgetful customer care, I don't know if they are criminals as well.",1
2023,The app is not downloading in my phone,2
2023,"Bad experience It is not reliable, it does not respond and waste time and data and worst of all it is not accurate it doesn't show me the correct figure of my money",1
2023,An Outstanding Bank And Excellent At Customer Service,5
2023,How I wish I can drop a voice note this app is the worsted bank app every.Even union bank is the worsted bank have ever seen requested for my bank statement for days now no one to attend to me. Am as sick as what I don't know still I'm on the queue since why can't I download the statement on my mobile app. I regret using this bank 😭😭😭 so frustrating.,1
2023,This app is very good for you,5
2023,Nice app and somehow easy to use but try to improve on your network and you observe maintenance too much. Please kindly work on these.,3
2023,Love this app,5
2023,Very worse and inconvenient,1
2023,"I've been using this app for 2 years now but recently it keeps messing up. For 3 days now, I can send money or buy airtime. I'll love it if it gets rectified ASAP",1
2023,You guys network is very frustration....... I can't even imagine how many times l have to use the app and everything seems to messy....both una ussd..... I was God what kind of bank is this,1
2023,Have been using this app for some years and my experience with it was okay but recently its useless now. I will have to wait for token code which won't be sent at all. I think i will have to open another new account with a different bank,1
2023,Very bad,1
2023,Worst experience,1
2023,"Nonsense app! I went to the bank to complain about why I can't login. I was told my username is my account number. Which I did and it worked while I was still at the bank. But on getting home, trying to login again, it keeps telling me that my username does not exist. The same username that I was told at the bank that is my account number, and it worked. That same username no longer exist the moment I got home. I didn't experience this nonsense from another bank app, it was so easy.",1
2023,Nice,5
2023,Nice,5
2023,"Good day! I've been having the worst experience with your app since. I used POS on the 3rd of February 2023 which the AGENT is unable to be credited while I was debited as well. But ever since that day, nothing shows up since the day. I've complained via social media but they did not respond till now. I want my money refunded. Because if not, I will not take it easy with you. Thanks!",1
2023,"I've been making complaints about reversal for almost a month but you guys have very poor customer service, coupled with the situation in the country. My card has been declined using POS and I've been debited. I've disputed the transactions, mde cals and sent email but to no avail I wish I could give a zero star for your services.",1
2023,Is a very nice mobile app,1
2023,To get my transaction faster,5
2023,Safe and reliable,5
2023,It a bit better now 😤,2
2023,Ever since the mobile was updated i am having issue i cant login to the mobile app,2
2023,I made two transactions more than a week ago that was declined yet i was debited and up till now i haven't been refunded the money.,1
2023,Good,5
2023,Bad,5
2023,The union app has made everything's difficult showing incorrect pin and then blocked me from making other transaction,1
2023,Awesome but needs improvement on the loan acess,5
2023,It is easy and reliable,5
2023,This app is so terrible I didn't sign up for this nonsense,1
2023,My real bank,2
2023,"Please money debited since on the 3rd has not been returned till now, I have wrote to you you guys multiple times please I need my 4800 back",1
2023,After my update i can't seem to access the app the otp meet to be sent to my device was never sent and my email to.,1
2023,Its showing inoperative when trying to transfer,1
2023,Nice,4
2023,It okay,3
2023,I have been struggling to login back to my account with the app and so frustrating after I wiped my phone and am trying to get back all to no avail,1
2023,Service is very bad To the extent that your transaction can fail but you will be debited without the debit alert,1
2023,"Very useless bank i can't believe standing for 2 hours and yet am not settled, better work on your network because its only union Bank that have issues left and everyone is about leaving tge bank.",1
2023,"I dont know why you people so heartless. You created whatsapp for your banking but will never reply, if having issue with the account, it wont solve on time. Why are you people doing like this. My money has been hanging over 2weeks now. That is how you normally do and after sometime, you will have the money. But this is bone on the dog neck, i will have my money no matter what bcos i am working hardly before i could get the money.",1
2023,I have been enjoying the bank,5
2023,Worst and night mire in banking. I feel so bad and disappointed with ur service,5
2023,The problem of union bank is too much. I think the government should fine this company huge amount of money for their fraudulent act towards customers.,1
2023,Have been unable to use the application unlike other banks. On daily basics have been tryna Ng it it still the same thing. It keeps saying error error. Pls can someone help me fix this issue? And also I want my daughter to have an account with union bank . But am scared with this happening. Help rectify this pls because it's making me loose interest,1
2023,Good,5
2023,Never had any bad moments,4
2023,"Always saying ""error in processing request""",1
2023,Good,4
2023,I am really delighted to be serviced by area 3 union Bank branch Abuja today despite the challenges faced in Nigeria cashless polices.,5
2023,Worse bank ever I regret using these bank,1
2023,Not sure Of its efficacy now but then it was good & efficient.,5
2023,I've a bad experience with this app recently. I can't even login not to talk of doing anything...my money held up there while my crops at the farm are drying up no way to pay my bills.,2
2023,"Please what is happening for 3days now I can't make transfer nor withdraw with my atm card, keep saying update the account even after updated . The country is already hard union bank stop making life more difficult for your customers. Me with my own money I will be hungry, since day before yesterday I have been buying food on credit 😭😭😭",1
2023,The service is very poor,1
2023,"This app has become useless. Why the bank hasn't seen to it is beyond me. Logging in is big problem. Less than two weeks ago I couldn't log in because each time I tried to log in it kept telling me my profile had been blocked. I was told nothing happened to my profile when I went to the bank to complain the next day that it was probably due to network issues. Now,the same thing has been happening since morning. I have even uninstalled and reinstalled the app and it's still the same. So annoying.",1
2023,Lovely 😍,5
2023,Pls i want to close my account ur bank is worst bank Ever How can you debit someone while the transaction is failed And I went to ur bank for complain nothing has been done for the past 9 days now Oh please reverse my money I want to close my account Am unitsalling this app now,1
2023,"The apps doesn't allow me to log in, it keeps popping that there's a problem while processing your request, please try again later.",1
2023,"I can't login in to my app. Does this has anything to do with scarcity of money in Nigeria? Please, work on your online reputation. Your bank that I manage, now you practically fustrates me at everytimes I need my money. Something has to be done urgently!",1
2023,"If there's less than 1 star, that's what I'll give. Day 2 and no platform is working! Ussd and app not working. What is this na! Notification from the bank even!",1
2023,It is beginning to be a problem to use the bank recently.. I have to wait for hours before transfers are done or even recieved.. Its even war before I can log into the app,2
2023,"Used to be a great app but after this new update, it's been terrible. Can't even login, and when I do, if i try to live chat the customer care it puts me in waiting and no response are ever made. Also the bank charges are too much. Let's say I don't have cash in my bank it would place my account on minus why. Did I borrow your money or stuffs for you to say its minus. Please fix this app. So we can go back to enjoying the features I used to",2
2023,Just downloaded the app. I've been trying to register but it's not loading,1
2023,Very good,5
2023,I can use this mobile app I don't know why i am trying to open it but is not working why,1
2023,This app isn't functioning and it's quite unfortunate that you cannot go beyond Account Validation. What an app 😠😠,1
2023,I just downloaded the Mobile app and it's not logging in due to Connection issues. Please fix this issue,1
2023,Worst app I've used so far,1
2023,The most useless online banking app. Soon to dump this bank because of this rubbish app,1
2023,Nice and fast app,5
2023,Very easy to use,5
2023,Unable to login again after update,1
2023,"This new update is bad, havent been able to login and fingerprint has been removed making it worse. Please take it back before this update it is very stressful and not helping matters.",2
2023,I love this app,5
2023,This App is the most useless application l have ever encountered in my life the inability of customer care at different branch's of your bank both on the mainland and lsland is disgusting. Coupled with the constant downtime experienced on the platform mostly of the time they will tell you the platform isn't available or it down pleaset try later as if we were in the stone age. Look for a solution period,1
2023,I am very happy,5
2023,"Till now no refunds were made on any of my disputed transactions. It hasn't even been acknowledged. Sometimes I can't even access my app to make transactions. Don't even get me started on the Card service...How would I go to withdraw and the POS will decline my card and yet, the bank debits me...it's over a week and the money hasn't been reversed yet.",1
2023,"Hi, using this app from some days now.... problem is to getting SMS OTP on Glo network..it's take time up to 2 to 3 hours.. union bank need to do something on it .it's feel very awkward situation sometime.",1
2023,It's nice but it has network issues and can't login when u logout,2
2023,"This app just block my profile,how can i unblocked it because i can't check my balance or do tranfer",1
2023,I feel happy with these app,5
2023,The app keeps logging me out whenever I try to log in I've made two POS transactions that was declined yet I was debited and my money haven't been reversed back,1
2023,It's nice and clean,3
2023,They deserve no star at all. It's so frustrating ever since I started using this bank. If something isn't done I have to close the account,1
2023,This Bank app it's not working 😬 I don't know why!!! 😤😠😤😤🤬,1
2023,"You people should improve in your network provider, it's really causing a lot of pains please",1
2023,"Worst bank currently in Nigeria. CC never picks up, I have been debited 10,000 naira from a failed POS transaction still yet Union bank don't care to reverse it or even reply their emails, you can't even dispute failed transaction on the app. You are replying people here but can't on twitter. I hate this bank deeply! I pray you see this and change your evil ways!!",1
2023,Veri Nice app,4
2023,Fastest one👨‍💻👨‍💻,5
2023,Get the application,5
2023,"Worst bank app ever, block users and to give u access back is wahala, removing people's money unnecessarily, this review will not change because till now i do t habe the access all Union Bank customer are lines ate not accessible what kind of bank is this that give clients problems",1
2023,"I think this is very nice app but there some aspect you need to improve... Like to log a complain on a failed transaction... I tried doing it and I realized that I can't do it via the app so I had to call the customer service, please do something about that ... Thanks 🙏",3
2023,good,5
2023,"First, the Introduction of OTP to complete transfers is unnecessary and uncalled for. What if I'm not with my registered sim, or not even in the country? I updated the app, and now I'm unable to use it, as it is asking me for OTP to register. The OTP is not dropping..",1
2023,The app is good but please remove this otp of a things it's fustrating at least let use otp for higher amount from 100k which one is otp for 10k transfer and network will still hinder it from coming,5
2023,"Who ever created this app needs to be fired. One can not buy airtime, make transfer. I've been unable to do practically nothing with the app. At a time when internet banking is needed in Nigeria, union bank is really failing.",1
2023,Please do I need a transaction pin before the app works?,1
2023,"For more that a year I signed up with union bank, this app has not failed me. Not even for a day! Obviously, union bank has the best network.",5
2023,"Keeping this app is just like wasting my phone space, I can't even receive my OTP to login the app, always saying ""an OTP has been sent to u"" but didn't receive anything.",1
2023,"unable to Login into my account due yo OTP issues, why am i not receiving OTP?",2
2023,Your network is to bad,1
2023,"This is one of the most stupid bank ever, my money had been on hold for weeks now and I have tried calling but to no avail, the are always busy that the don't even reply mails, Whatsapp and calls either, I have upto 10k in my ledger account that I cannot use , I did a POS of 3100 and uptil now my money is still hanging,I want my account deleted please I don't want to bank with thieves and scammers all there workers are scumbags and lazy,they don't attend to there Whatsapp, email or normal calls.",1
2023,"I have been using this app for some years. But recently l can't log in. It keeps saying ""error in processing your request"". I uninstalled and reinstalled several times. I cleared the app data and cache several times. Nothing is working. I can't login. What a terrible experience! I am disappointed.",1
2023,I like the application very easy to operate. Nice one keep it up,5
2023,Satifactory,5
2023,I'm having a bad experience banking with you people. Why is it so difficult reaching out to you. I've made several complains not a single one has been replied,1
2023,My first time,5
2023,Good service,3
2023,This bank app is practically useless I was able to log in but nah automatic log out straight up although the bank does not remove too much charges but they need to work on their customer service,2
2023,"I'm having a very bad experience. Your customer service is very poor, it's hard reaching you people even with the bank mobile app. I've made several complaint through your various platform, nothing. This isn't the first time, I am pissed.",2
2023,I have loved Union bank app to the extent i quitted some banks app but recently i have started developing hatred for the app and the bank in general. Reasons being that anytime i tried using the app it keeps saying something went wrong! Wrong with who and why? Its so annoying that i almost deleted and quit using union bank because what is the essence of buggy app,1
2023,This bank is the worst....how can you send otp on every transfer? The app is so frustrating. Please take away this your every transfer otp. I can't even use my card to transfer because if your every time otp. Secondly I changed my line numerous times but till now you people have not seen to it. Thirdly your service is so poor that I can't even make use of my account today cus of your network issue which you are unable to fix for the past three days.,1
2023,The last update ... 😔☹️,1
2023,"Good day.i went to the to activate my ATM pin,so i didn't try it to withdraw to see if it was working.so the next day i went to withdraw on POS and it was declined i tried it twice it declined for me to check my mobile app i was debited twice i trying to call bank they didn't pick my calls and the POS requested for refund up till now i didn't see my money..this thing happened on the 20th of December 2022",5
2023,"This bank in summary is very annoying. I am always being debited for failed transactions and the reversal would take forever fo occur. Don't even pay using Union bank when it's an emergency because they would make you worry. Everytime, network issues that would always lead to failed transactions but you would still be debited.",1
2023,Email OTP which never shows up fix this nonsense or remove it entirely,1
2023,I don't understand d app I can't log complaint,1
2023,Best app,5
2023,"The app is a great improvement, especially the security features which request for otp before completing a transaction. However, adding fingerprint in conjuction with the password and otp before completing a transaction would be great. Keep it ip, there is room for more improvement",3
2023,Terrible Bank terrible app,1
2023,It's not even installing Just wasted my megabyte Mtcheww😡,1
2023,"Please and please, I do understand the introduction of otp to finalize transfers is for security reasons. but please remove it, it's not necessary and time wasting and undermine the importance of the app to rely on having your registered bank sim to complete a transaction of which without it it's totally useless It's already a double security app the otp is totally not necessary",1
2023,I wanted to transfer money but it was asking me for a hardware token. How do I get the hardware token?,3
2023,Very efficient and helpful !!!,4
2023,The app hasn't been working ever since I updated the app. It's frustrating,1
2023,Good one indeed very Supperb to experience indeed,5
2023,Y did there remove fingerprints from the app,1
2023,Bad network,5
2023,This is one of the worst bank apps,1
2023,So someone transferred money to me and i saw d credit alert but its not reflecting on my balance You guys should do sth abt it o Union bank is just d worst bank ever!,1
2023,"Frankly, the app is Superb but I believe the main reason for the so many -ve reviews stems from the banks unreliable network.I have gotten stranded & embarrassed at crucial times relying on the banks e-services (app,ussd,atm). Kindly do something urgently about the bank's unreliable network as it makes nonsense of your nicely designed app & e-services.",5
2023,It's bad 😔,1
2023,"one has to pray first to recharge airtime or data on this App. So disappointing. I stepped into Area 3 branch in Abuja to increase my daily transfer limit above 1million, guess what? Customer care said I must get Debit card before I proceed. How dubious and terrible to want to infringe on my rights with confidence.Something that doesn't take 2minutes to do on Zenithbank app. You guys should better wake up.",1
2023,Perfect,5
2023,So fantastic to uses,5
2023,"I can't log in to my mobile app for some days now. Keep telling me I should try again later. I have restart my phone, changed password and did everything in my power, yet no way. What is the problem with the app?",1
2023,"I downloaded the app but I was unable to use it, when it get to the last info it's say service is not available for like two month now",5
2023,This app is still not working well,1
2023,The app is very ok now,5
2023,Perfect,5
2023,Am having a problems sense I updated dis app ..I can not do transfer again,1
2023,"I can see you people are great thieves,why will you be debiting me 10 naira every day, union bank is the worst bank ever I regretted ever working with you guys and I'm not recommending this bank for any individual,there are great thieves, sometimes I deposit 1000 naira and can only withdraw 800 naira that's pure stealing and the worst thing is that I don't receive this debit it just looks like the remaining 200 naira vanish on his own Pure stealing and I do not recommend the bank for any one😡",1
2023,I can't even add my transfer limit,1
2023,Bad network,5
2023,I can't login after mistakenly uninstall the app and then install it back on my phone,1
2023,Is good,3
2023,Please kindly help me to signup and revamp my account status a Union Direct Agent Please.,5
2023,My best bank,5
2023,Union bank is getting frustrated everyday. The USSD CODE *826# stopped working since.,1
2023,Scammers!!! they will deduct your money for a failed transaction and not refund you back.,1
2023,I like this bank from yauri,5
2023,Request to transfer money on mobile,5
2023,This is one useless app I have ever come across it was giving me problems I deleted it and installed it again added my info and it refused to login 😡,1
2023,Good app,5
2023,Satisfactory,5
2023,"For the past 3 years, my journey with this app has been a profitable and clean one... Still will be expecting more.",5
2023,I have never had any issues. The experience has been amazing,5
2023,"What's with the new type in OTP before you're able to make transfers. The worst of it is that u guys don't even send the OTP,you'll have to wait for ages,so frustrating,fix it please!",1
2023,I can not login for weeks now,1
2023,Great,4
2023,Can't make transfers again,1
2023,"After making all the necessary details, I input my four digit code and it would still ask for any code to be sent through hardware or sms. It was not like that before.",1
2023,Very very bad app so far 😡😡😡😡,1
2023,"I updated that app and when I open it, it is seeing my phone as a new device and demand for otp that has been sent to my phone nunber which never comes. And this soft token and hardware should be removed biko",1
2023,"I had used this app for years and when i switched my phone from Maxphone to Infinix 551,the app refused to work again even after uninstalling the previous one and downloaded a new one. How do i restore it back to my phone again?",1
2023,"What's wrong?? Have been unable to login in this app, it's been telling me card validation after filling my card details correctly same with Union direct tellinge my own phone number is not correct, like really?? 🤣😂",1
2023,The APP was working fine until I installed the latest update. It literally doesn't open anymore and phone warns me that it has a bug,3
2023,The app is very bad,1
2023,"One of the most useless bank applications. Before I would transfer without OTP, lately this OTP option came up, why bring in OTP option when someone already has access to the app, an otp that never comes. Better remove such archaic feature from the app. Everyone is complaining how bad Union bank services are and they never seem to improve, what a useless bank that never takes customers complaints into cognizance. Union bank mobile app OTP feature should be removed for customers ease!",1
2023,Easy to use and friendly app,5
2023,Thanks. It's working now,1
2023,"I complied with the upgrade of 05/01/2023, and everything went awry. I cannot access the app anymore because it won't open. When I click on it, it flashes off. This is my worst experience on the mobile app. The app now works perfectly wef 11/01/2023. My 5 star rating has been restored.",5
2023,"After updating my app, I discovered that option for finger print is not showing whenever I want to use the app, even after enabling it",2
2023,Good,4
2023,"They ask me to update the app and i did but i notice it that the fingerprint to login has dissapear,this new update app is nonsense",1
2023,"I just updated my bank app, I can't find my fingerprint login option again",3
2023,This Bank and the app are useless the bank is a theif they're used in stealing their customers money I pray this bank get closed by the government because they're rippers,1
2023,"This is the most terrible app, you can not buy card not to talk of transfer conveniently,at times I will transfer successful but at times like this it's will be asking for token when is not first time to do transaction on the app , union bank app you are the worsted app, you better work on this app if you don't know to do it better, ask other bank how they are doing their own",2
2023,"This app is so poor to the extent that they're advising me to go get other bank they aren't ready to make some amend I'm quitting everything that concern union Bank, it's a big shame. you guys should work on this or better close the bank for good.",1
2023,Transaction Receipts still doesn't download nor can it be shared. Please fix it.,1
2023,"Finger print login. I just updated my app, and the finger print login option is not working again. I've enabled it on the app, but whenever I want to login I don't see the fingerprint options.",4
2023,The app is very poor,1
2023,Ok,4
2023,What's happened for Transfer for union Bank,1
2023,The app sucks abeg What nonsense,1
2023,"Your bank are thieves, still haven't refunded all my failed transaction, cost my to lose lots of my business partners, if you are reading this I'll advise you not to use union bank because you will regret it",1
2023,After upgrading fingerprint login no longer works for me,1
2023,"App is not responding, when it launches its forced to closed there is bug need fixing",1
2023,"Kai this app. Tried opening d app as a new custormer keeps on showing ""something went wrong try again later"" since last year haba fa.",1
2023,Good,5
2023,"The app has served its purpose and is quite alright, but recently it started crashing and refuses to open even after reinstalling the application.",2
2023,"After I updated the app I can't generate otp for transfer even when I didn't change the number used on my account, am not even suppose to rate it even a single star because the app has change it wasn't like before",1
2023,Working perfectly,5
2023,Not functioning.,1
2023,"My app is not logging in again after I updated it today , please find something to do",1
2023,"This app keeps crashing, I can't even open the app again",1
2023,"Very terrible , and bad experience . This application is not stable at all, it doesn't even open.",1
2023,"My Union Mobile earlier today requested for update, of which i did only to become worse as i can no longer log in due to bugs even after clearing my cache as requested. The annoying part is that, it cannot even display the log in page after clicking on the app icon as it closes on it's own. Please you guys should respond to this ASAP as i have urgent transfers to make. Thank you as i anticipate your quick response.",1
2023,"My experience with this app is terrible, I switched phones four days ago and till now I've still not been able to login. Initially it was an endless wait for the OTP and after numerous attempts, I see a message that the system is down for maintenance. Now, the app is not even opening. I uninstalled, installed again numerous times, and even cleared the cache but to no avail.",1
2023,"New year , a new low from union bank can even login on the app again too bad.",1
2023,Someone did transfer for me since 2nd January till now I've not gotten alert please do something about it,2
2023,This app kept crashing during startup on my Device I couldn't even use it after I updated it Samsung GALAXY A 51 what do I do. I really needs assistance,1
2023,The union application is not easy to click on,1
2023,Good,5
2023,Great bank,5
2023,"This app crashes when opened. It is very Terrible, very buggy. Please 🙏 fix this app immediately",1
2023,Very bad,1
2023,I've been trying to switch to this app with my new device but they keep on showing me error or maintenance over a week plus now and its getting do annoying.,1
2023,It was fantastic and fantabulous,5
2023,"Can't log in, the app is useless s8 plus Samsung",1
2023,"The app will just stop working and it wont login anymore you will have to delete the app and reset it again before getting in kilode, wetin happen everytime",3
2023,Very very bad I regret banking with you bank,1
2023,Can't open my app since d last update,1
2023,"Tried reinstall the app on a phone, the app ran before, it's failing. This your recent update is buggy.",1
2023,Why is the app not logging in,1
2023,"The app isn't working ever since I downloaded the update 2 days ago . It doesn't even open at all . My phone gives an error message saying that the app has a bug , that I should check for an update to see if it has been fixed . But this is the latest version. Besides, the app was already having issues for weeks before this update . Sometimes, it won't open , other times, it will give one error message or the other",1
2023,After this update just now today App is unable to open anymore,1
2023,The app is crashing. Just installed it on my new phone.,1
2023,"Despite the challenges, the apps stop functioning for the past few days now and why?",1
2023,Can't login for the past three days. just showing under maintenance since,1
2023,Fine,4
2023,I Can't even log in..its always telling me maintenance issue 🙄,1
2023,Worst I just downloaded this app and I can't even complete my pin setting it's saying it's under maintenance I need this urgently This is very stupid 🤦🤦,1
2023,Is good,5
2023,The app keep closing but union bank app has been the best but now is like they have become the worst! I hope u guys rectify before your image is dent for good.,1
2023,This app is not okay,5
2023,I'm having bad experience transferring funds 😫 from my mobile app asking for sms code and they won't send it 😔,1
2023,I just updated the app and it crashes upon trying to open. Please fix this as I have to make transfers urgently,1
2023,"Been trying to login for over two weeks now, it keeps saying server under maintenance, I don't think this app is still in use, do not install, its just frustrating 😤😤",1
2023,"Please you guys should close this bank 😠 because union bank is the worst bank ever on my own money again I will be stressing my self waiting to receive an OTP anytime I want to send money on my mobile app, union bank finish you guy should remove that OTP because if not nobody will be using union bank again",1
2023,"I can't login into my account over a month ago because I changed my phone, the OTP to be used in registering new device doesn't drop! That the App is under maintenance, I tire ooo!",1
2023,I'm given this App less than Zero. It's so frustrating trying to Install to your device For over 2 weeks I have been waiting for Authentication Code via SMS. Message that always comes up is ' Service temporarily unavailable. Under maintenance. I have sent email to Complaint Department of Central Bank of Nigeria.,1
2023,I couldn't add my card to the app despite several trials. Bad app after all!,1
2023,"I'm unable to switch devices ,it keeps saying sending of otp is under maintenance it really annoying i have been unable to access my bank app for more than a month now please do try and fix this and i have all contacted the customer care there has been no solution so far",1
2023,"Recently i must say that the app is falling far below good performance, i can't access my account, it keeps telling me Service temporarily unavailable, under maintenance for the past 3 weeks now, am unable to carry out any transaction with it. What is really go on with you guys at Union Bank",1
2023,The experience is not good at all for some weeks now i cant login my mobile app because i uninstalled to install the lastest vision since then i cant login again it now showing Dear customer service temporarily unavailable Under maintenance This is going on for more that 3 weeks now,3
2023,Once u are trying to change device it keeps saying under maintenance otp does not enter to change device even when u are using your credentials kindly work on this as soon as possible,1
2023,"I changed phone and can't login again, i visited one of your branches in Lagos and they said system upgrade till next year, visiting this is in 2023 can't still. Login to my union Bank app.",1
2023,"Very poor app, couldn't set it for months",1
2023,This app sucks i can't even access my account anymore after the update,1
2023,How can a bank mobile app be out of service for over 3 weeks ? This is totally unaccepted and you guys are losing it already. Best of luck in 2023 cos I'm not using this bank again,1
2023,Horrible,1
2023,Very good,4
2023,Fine apps for banking system.,1
2023,"The worst banking app ever. Can't login, can't do anything...",1
2023,"I have just uninstalled.the app and installed it again but it keeps on saying sorry , after that it's not even opening again",1
2023,Awesome,5
2023,Good,5
2023,I tried making transfer but the app is not opening asking me to update and try again which I've done twice and I've also Uninstall the app and re-install but still same problem. what's the problem?,4
2023,Worst bank ever,1
2023,It is very bad i cant even update it talkless of buying airtime or do transfer it is very anoying one,5
2023,"Since December 2022 this union bank app have been so useless, I can't log in, if I try to log in it'll tell me that I should upgrade my app, still if I open my playstore to upgrade it, I'll not see any upgrade. I think it's high time I leave this bank, it has been so good but since they sold this bank, the operation has be so annoying",1
2023,Very bad. there are telling me to update my apps and have done that but is not working,1
2023,Good app,3
2023,Can this app loan money,5
2023,"There's no update and I need to transfer cash now, what wrong with you guys",1
2023,"Why no update even,if you restart",5
2023,Great app,5
2023,Why is my mobile app not working since I've downloaded!! I've uninstalled and reinstalled severally.... It's saying under maintainance for the past few weeks,1
2023,"I'm dropping this review on Union Bank as a whole. Why is it so uncomfortable to make transfers with your bank, the transfer will not be succesful and you wouldn't refund the money as soon as possible and sometimes when you complain, it will be taking up to three months until you refund the money back. It's just so unfair, i wish i never have to be stuck with you. 🤧😭😭",1
2023,App has been under maintenance for a month now.. whats going on,1
2023,"ᴵ ʰᵃᵛᵉ ᵇᵉᵉⁿ ᵗʳʸⁱⁿᵍ ᵗᵒ ᵐᵃᵏᵉ ᵗʳᵃⁿˢᶠᵉʳ ᵒⁿ ᵐʸ ᵃᶜᶜᵒᵘⁿᵗ ˢⁱⁿᶜᵉ 27/12/2022 ᵗⁱˡˡ ᵈᵃᵗᵉ ʷᵉᵈ, 4/01/2023 ⁱᵗ ᵏᵉᵖᵗ ʰᵃⁿᵍⁱⁿᵍ ᵃⁿᵈ ᵃᶠᵗᵉʳ ᶠᵉʷ ᵈᵃʸˢ ˡᵃᵗᵉʳ ʷⁱˡˡ ᵇᵉ ʳᵉᵛᵉʳˢᵉᵈ. ᴵ ᶜᵃⁿ ᵒⁿˡʸ ᵇᵉ ᶜʳᵉᵈⁱᵗᵉᵈ. ᴬⁿᵈ ᵉᵃᶜʰ ᵗⁱᵐᵉ ⁱ ᵖʳᵉˢˢ ᵒⁿ ˡᵒᵍ ᶜᵒᵐᵖˡᵃⁱⁿᵗ ᵒⁿ ᵗʰᵉ ᵃᵖᵖ ᵗʰᵉ ᴬᵖᵖ ʷⁱˡˡ ˢᵗᵒᵖ. ᴬᵐ ᵗⁱʳᵉᵈ ᵃⁿᵈ ⁱᵗˢ ᶠʳᵘˢᵗʳᵃᵗⁱⁿᵍ. ᴵ ʰᵃᵛᵉ ᵇⁱˡˡˢ ᵗᵒ ᵖᵃʸ",1
2023,"Just because I changed my phone I have not been able to login on my new device alway showing service temporarily not available, under maintenance. One of the worst app have ever used.",1
2023,It is worst I can't make transfer without otp ..and I don't receive them,1
2023,The worst Mobile App ever. Been trying to register for over 2months it keeps saying system temporarily no available. That it's under maintenance. It's so frustrating . I even wrote a mail to them yet no way. I have never been so feed up about any bank's mobile app. Fix it oooo,1
2023,"Have been trying to log into my mobile app since I change my phone and downloaded the app again,it has not been working. I can't register or log in,I had to go 2 the bank,getting there the customer service representative told me they are under going maintenance on d app that it will start working soon up till now nothing has been done its giving issues me becos I can't do transfer easily",1
2023,Very good,5
2023,This is frustrating I cannot login on my new device since last year,1
2023,"Improve this app please, the frustration is much. App always disappointing me.",3
2023,I can't login in on a new device. Signing in when it gets to the OTP screen I see under maintenance message this has persisted for over a week now and I can't do anything,1
2023,Hi I change my phone so I'm trying to login my mobile app on my new phone but it's not working is saying service maintenance it had been going on for three weeks no am my ussd code is not working what's going on with the bank,1
2023,"I have not been impressed for the past weeks of this application, most often it ask for OTP which I asked of at the same time there are always an excuse of maintenance for how long will this be done. Please rectify in due time. We are in the festive period without extending our gifts if sending money to our loved ones. Urgent attention pls.",1
2023,"This has got to be one of the worst banks in Nigeria. Attending to customers and fixing issues is like walking in the desert, if I had a choice I won't recommend this bank to anyone. If there was a negative star, I'd give the most negative of stars for the bank",1
2023,This is good app it is good,1
2023,Excellent,5
2023,Why is it this add to switch device. I have been having OTP message error for more than 5 days all because I need to switch device,1
2023,So i switched phones and now i cannot register my device again .. It has been saying 'under maintenance' for over 2 weeks now .. I am not going to be using this app again .. Even before i switched devices i couldnt buy airtime or data on it .. Its just horrible .. So archaic .. I did not expect this.,1
2023,"Ever since I downloaded the upgraded version of this app, I can't even login again, I keep on getting this error ""Dear Customer, service temporarily unavailable, under maintenance""",1
2023,"no rating at all Ahah,since last year I can't log into my mobile bank app,I've been to the bank several times, wasted precious time,yet nothing has been done about it. you people should rectify it Ahah, I've been so patient.this one star is even by force",1
2023,"U people better resolve your issue, why debt money when u know that u won't release it to pos. U people are thief's",1
2023,Wanted to login my account now I can't login,3
2023,Terrible experience,1
2023,"Very useless bank,app is not working for over a month now and counting 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡Google should remove this app from its playstore it's so unreliable a whole fuvking month I can't use mobile banking 😠😠😠😠😠😠",1
2023,It's really great and easy to use And no delay in sending money,5
2023,This mobile app need to be upgraded or the management need to update all services you included on this APP such as loan facility is not function at all unlike other banks you dont need to go to inside bank before you can be considered for OVERDRAFT OR A YEAR LOAN on current account holder. Kindly upgrade your app to make this facilities function.,3
2023,I've been unable to go past the account validation page,1
2023,It is good for me,1
2023,"This is the most useless and frustrating app I have ever come across all my life, even small internet banking do better is it that u people can not hit a professional hand to handle your development or what, others are getting better u people are getting worst ordinary to transfer money I have to wait for OTP that never come till I forget about it, u people are so incompetent. I wish I can give a zero star or minus star",1
2023,"This app is a wako, since how many days I've been trying to log in my account,and it keeps showing service unavailable,like what the heck ,it's been under maintenance for a week? Cmon union mobile it's not fair on your customers, this is a festive period and they need the bank app for transactions, I would have given a zero star if possible, this is so unfair",1
2023,This app is worse than it's predecessor.... I won't call this an upgrade... It's a downgrade and total ༼ ಠل͟ಠ༽ˢʰᵃᵐᵉ.... No refresh on the home page sef... Tuah!... And now this is frypan to fire.... App wey no good before Don worst....,1
2023,"I have been trying to make a transfer from my account but recently I've been asked to provide an OTP which I do but it's been over 12 hours and I can't make a transfer! No OTP has been sent, absolutely nothing! This is just frustrating, imagine mailing them, contacting them every way possible but still no response from customer care, you fell off terribly!",1
2023,"Opening the app is so annoying, it's delay in opening, drawing down network and delay in processing transaction even when network reception is good... It is so annoying and worse It is become hard to transfer money through the app with the soft token delaying to deliver, some times 10 to 15 minutes when one can not pay at any store again.... It is better to use other banks now...",1
2023,Good,5
2023,"This app is becoming more frustrating and annoying. Honestly speaking, Your team are worst of a kind in tech and web design. You can do better this year please.",1
2023,Very poor each time i attempt to login i received the error message maintenance ongoing for over a month now i still can't access my account using this app. Kindly fix issue !!!,1
2023,I can't login to the app keeps telling me app under maintenance 😡 for one week now,1
2023,"What lazy Transactions, with the mobile App. Sending OTP had been the problem all this time.....",1
2023,"This app is giving me lots of problem when want to transfer something time, and I updated it anytime required to do what is the solution to this please, most exactly is when I travel go buying market to transfer payment because I don't like carrying Cash travel please solution to this, thanks.",1
2022,Very poor app,1
2022,"I make use of the app to transfer funds on various occasions but the app keep disclosing ""transaction could not be complete"". At the end of it all, I would be debited of the said failed transaction and would have to go to the bank for reversals of the said transactions. The IT team should work on addressing this issue, it is frustrating",1
2022,"I can't buy data ,i can't tranfer ,keep telling me to update my account what nonsense .",1
2022,Very poor experience even using the bank card,1
2022,The app have not been opening for the last two weeks now if I input my password it will bring me to a page to input otp they will never send,1
2022,Please don't try to have account with this bank this is the most useless bank in the world ( first this app did not open),1
2022,Worst app ever!!! I installed this app since a month ago and it's been completely useless. I can't even log in,1
2022,This update is just so messed up... My transactions mini statement does not tally with what is displaying as my account balance,2
2022,"This app is so disgusting like I have been trying to log in since yesterday and it kept on displaying ""service unavailable,under maintenance"" And it irritates me alot",1
2022,I'm trying to reactivate my app but after entering my card details it keeps saying card validation fail.,1
2022,Worst app ever,1
2022,"poor services, 40days maintainance.",5
2022,The app is not opening at all,3
2022,I enjoyed it,5
2022,"Please tell me why am trying to log in with a new device,send otp,the app is giving me error message.",1
2022,"I wasnt able to login again i have uninstall and reinstall again,all it was saying is service under maintenance.",2
2022,Very bad,1
2022,What is the problem with this app over 2weeks can't get otp to activate the app again,1
2022,This app is getting worsened daily I have been trying to open my app for past 2 days but is not working and for past few weeks i must request for toking before I can be able to make a transfer if this continues then I may not have any other option than to close my account,1
2022,This app is so fustrating if you don't have Atm card everything OTP and even the code we are supposed to receive in the OTP when sending money fails to arrive I am just tired,1
2022,Please I don't know what is happening to my UnionMobile App please my mobile app is not working again anf as m in Dubai I don't know what to do please I need help and as m trying it is asking me OTP,5
2022,It a nice app once the network is good. But can be annoying at some point. Because of Authentication error,3
2022,Good,5
2022,What are you guys still maintaining in the app for months now? Will you keep us still hungry and waiting 😠😡😡😡😡????,1
2022,So easy,5
2022,I realy enjoy this app,5
2022,The app is useless not functioning well,1
2022,Bad and frustrating maybe i change my bank.too bad,1
2022,Good,5
2022,"If there was any way I would give it a zero star then I would gladly do that. I upgraded the app coz it was buggy, now it's practically impossible to register back on my device coz it keep writing service unavailable, under maintenance. This has happening for over a week now, please do well to reply and fix it quickly",1
2022,Since last two months I was unable to use mobile app anytime I try to login is not login is saying service unavailable temporary under maintenance,1
2022,If I can give you no star and still comment. I will. You're deducting money from my account for no reason till MINUS .. What are you deducting money for? These deductions are not even visible on my transaction details. Your customer service representative can not be even reached online. You're not transparent. One of the most annoying banks ever....,1
2022,Easy and faster,5
2022,"Since last week I can not access my app, the experience this previous week till now is terrible, what a bad way to end the year from you Union Bank 🏦 till now it keep saying, what I can understand.",1
2022,Why is it saying it's under maintenance when I'm trying to create my profile on the app.,1
2022,Please I don't union bank again oh. For the past few weeks since I change to a new phone my app is not opening. it will be displaying the service is temporary unavailable. Pls management do something about it. Thanks,1
2022,"Just horrible , I've been trying to install the app on a new device for 2 weeks now and it wouldn't send otp , keeps saying under maintenance. I'm so upset. It's just horrible",1
2022,"This is the worst that has happened to me, how can I have money in my union bank account, I can not make a transfer both USSD and Bank app, you are telling me to update but there is no sign yo update. If you guys are packing up pls say it so we can remove our money.",1
2022,This app needs to be worked on. I was trying to register for the app and it kept on asking for existing transaction pin as if they have done the registration before. Please fix this.,1
2022,App has been under construction for so long now... You can't get OTP for New device registration 😔 Edited::: 26/12/22 Asked to clear cache... Still... Under construction... No OTP,3
2022,Good,5
2022,Why is showing me network is under maintenance,1
2022,Worst bank scamming people of there money refund my 5100 scammers stop taking money in my account you have not refund my money you are taking money in my account play store close this scammers app they are scamming people what is this Union Bank is a scam,1
2022,"The app is good. But i have a problem with the sign up, it should have a secondary party especially email address. Because am having issues,whereby i can't remember my username or password cause it's been long i used the app. In this situation, it would be nice to get the person data through email. Please and give me feedback on what to do on My problem.",2
2022,My experience since the last few weeks has been nothing short of terrible and no formal communication. Please if this App is no longer in use please Inform your customers to go to the new one. token issues not able to log in and it's frustrating .,1
2022,"I opened a saving account with Union Bank, for over 3weeks now I cannot use the app, the response service unavailable ,under maintenance for 3 weeks plus. This is a hell of a Bank app",1
2022,I have trying to change my login password over an hour They are telling me to input otp sent to my phone and I have not receive any otp since then,1
2022,"Is a bad experience using this bank this year.. They keep holdimg down my money all in the name of sending otp useless bank... Am closing the account straight up. I need to send money to save life but they never send otp and this gonna be the second time I send an email, call, send messages on whatapp all to no avail .. I will never forgive you union Bank",1
2022,I request for otp for 2hrs dey never send am,1
2022,"The app has gone from bad to worst, like wth Before I make transfers I have to receive a stupid code which takes time thereby wasting my time...the secret code is not reliable at all ...you guys send it whenever you like... pls remove that thing...it is not advisable to use especially in the current economic system...after shopping I have to wait for minutes probably hours to receive code which takes time.",1
2022,"My App has been showing me (Service Temporary Unavailable, Under Maintenance since 2Weeks Now, it refuse to open, please what is the problem?",1
2022,Why did I update this app. I can't even login again. Very sad union bank .,1
2022,"Not good at all, because I can't even transfer money sometimes, and I can't even transfer more than 20k",1
2022,Finding it hard to open online banking...,1
2022,Nice,5
2022,"How you expect people to use your bank when you can't even sort mobile banking? Switched devices and unable to login on new device. Prompt is ""Dear Customer, Service temporarily unavailable, under maintenance"". Why? For OTP to unlock new device.",1
2022,"I can't sign in to my mobile banking app, it's showing me this error ""dear costumer this service temporarily not unavailable under maintenance""",1
2022,"I am tired, I don't get otp from the mobile app it keep saying application on upgrading but it was working perfectly before now",3
2022,"I have tried registering, but i have not been able to do it",1
2022,Bad experience I was unable login my account on my new device.,1
2022,"This app is worst. I can't even upgrade my transfer limit without getting a bug. ""Server Error"" other bank's have atless two mobile app, just Incase one isn't working for you. Union has only one with lots of bug.",1
2022,Had an issue tried to log in a card complaint its not working. Love the minimalist design though but still having issues kindly help,1
2022,"Very pathetic, no way to reset password with correct username and account number, it will say ""user doesn't exist"". Even trying resetting password on their website is not working after entering correct detail it will ask for security code which is never sent to me. You guys are very poor in banking overall. I regret having salary account with your bank.",1
2022,"I can't create username using my new debit card, to start using the app for transfers and other things... Why? Terrible experience.",1
2022,Can't login to mobile app. Keep saying service temporary unavailable Under maintenance,1
2022,"I've been trying to retrieve my login details but its not working,very useless app",1
2022,Terrible experience so far. Always having one issue or another 😔,1
2022,"This app is total rubbish, I downloaded the app to use all I keep receiving is something went wrong, please try again later . Your app is non-sense",1
2022,Please currently I'm trying to login but my app is saying under maintenance for some days now.,1
2022,Fantastic! 😍,5
2022,This is dey worst app I have ever seen Union bank Shou put more effort on this app,1
2022,Why is it hard to set a pin?i have been on this for hours now.,5
2022,Couldn't log in back to my account after re installing.,1
2022,"After I got a new device I could not log in my app anymore, kept telling they are doing system upgrade. What's going on ?",1
2022,"App efficiency is poor Can't even sign in properly, still expecting the bank to fix this sign in bug. Can't be using the website when there is an app. Transfers to other banks get delayed almost all the time.",1
2022,Play store is the best to download,3
2022,"I have a problem with the bank, there customer line is very worst. Now i was debited for them to reverse my money back, they kept ignoring my text",1
2022,I can't even login into my account anymore. It keeps telling me the system is under maintenance. How long would I continue waiting for it to be resolved?,1
2022,Can't make transfers what's happening,3
2022,"Since I got it back on my new phone, I haven't been able to login into my new device, it keeps showing ""dear customer, service temporarily unavailable, under maintenance""",1
2022,"Your bank is terrible, it was under maintenance for almost a week and half now. I will quit.",1
2022,"Very very bad, i mean very useless application i just upgraded it and and even login again it on showing on the screen something went wrong all the time i try to login, what nonsense",1
2022,"The current experience with the app is terrible and certainly not how it used to be. I lost my phone and acquired a new one, I downloaded the app and I have been trying to log in for more than 2 weeks now but I am not able to receive the otp because the pop-up always says that the service is under maintenance. Suddenly my ATM card stops working. The bank is no longer what it used to be.",1
2022,Best app for Android,2
2022,This bank app is so useless.... I've been trying to login to my mobile app for days now but is telling me that is unavailable and under maintenance... Is it that the don't know how to fix it or do the want me to teach them.. Because is annoying....😠😠,1
2022,Good 👍,5
2022,Union mobile app is terrible,1
2022,Was signed out of my mobile app and all efforts to sign in has been abortive. It's really tiring.,1
2022,Nice app,5
2022,The app has been crashing lately You can't even buy airtime using it.,1
2022,What's wrong the bank app isn't opening??? Under maintenance since until?? When,1
2022,"Giving this bank a star is not even worth it,the bank overall is trash.Did not realise I was making a very drastic mistake opening an account with union bank,so disorganized group of mediocres.",1
2022,I can't download nor share the receipt after payments. Please work on this. Thank you.,2
2022,I can't activate my account using this app. Why?,1
2022,"Why has the app not been working, I can't sign in and now I have to do everything ok the web",1
2022,The experience for over 2weeks has been terrible. I have not been able to use the app on my phone for the past 2weeks & you guys kept telling me u are doing maintenance for 2weeks? This is absolutely bad & it's affecting me negatively. Am considering closing the account if this is not resolved soonest.,1
2022,It been over 15 days to one month now they're still working on their maintenance or sometimes service temporary unavailable. I obviously uninstalled and download the app again unfortunately it keeps bringing the same issue over and over again .,2
2022,How do you expect offshore workers to make transfers to their family member with the introduction of the OTP on Mobile App?????,1
2022,I've been using this app since but just recently I'm get a 97 summit age proof document error. Keeps saying debit not allowed,1
2022,good for all,5
2022,qood,5
2022,I wt to long in into my appe,1
2022,"My experience with the app is not good, my app has stopped working since two weeks now, everytime I enter online I will be given the caption ""Dear customer, service temporary unavailable, under maintenance"". For two weeks now I can't do any online banking except*826# , which is not funny.",1
2022,"Fast, reliable and easy to operate",5
2022,Your app is good. But what's the essense if putting token code/ sms code again after pin.,4
2022,Perfect,5
2022,"Unable to Activate my device. I had an issue that made me uninstalled the app, I install it back but now, they can't activate my phone again. Can't send me OTP to open the app. It's frustrating me.",2
2022,"Honestly i hate this your stupid App.... As a first time user, i just downloaded the and i have been trying to register it's just telling me one nonsense system upgrading since two weeks.... Haven't you upgraded it still I don't understand, it's better you do the needful",1
2022,I have been having difficulties logging in on the app cuz after login in it keep saying under maintenance for like a month now I'm fed up dunno what to do,2
2022,"It not working after updating it, not login in at alle",1
2022,"(Dear customer service temporarily unavailable under maintenance) this is what this app is saying for over 1week now, I am a new customer and wanted to login? What is the problem?",1
2022,I have nothing to say,3
2022,Nice,5
2022,Not good,1
2022,"Union Bank has the worst mobile banking app, I changed my device and I have been trying to login for a week now and still not working,this is just a stupid excuse for a banking app.",1
2022,"I feel like one star is even too much a rating for such a useless bank app, I've been unable to register my new device and still no luck until now (keeps saying ""service temporarily unavailable under maintenance"") is so frustrating 😑 called customer service but turned out to be a total waste of time. It sucks!!",1
2022,I want to login my account back but it not going through,1
2022,"Can't retrieve my username, just telling me card validation fails, you need to work on the app",1
2022,"Can't even register my account on it, have tried several times but its not working at all.",2
2022,"Why is service unavailable, under maintenance for 4days now? I can't login.",1
2022,"I still cannot initiate transfer using the USSD code or the website link provided by your team, is it that I cannot make use of my money anymore and you guys are trying to hold my money? Why am I not able to access mobile transfer app, USSD code and website? Kindly provide me with necessary update it has been two weeks now, such inconvenience!",1
2022,"Very terrible experience with the new update, tried making payment and transfer, after input all details including my Pin, I still have to wait for otp that never come, I think the best option is to close my account with Union Bank and try gtb ASAP on Monday.",1
2022,This is just an excuse for a bank app What's so complicated about signing out and sign-in back in ... I uninstalled the app ... Reinstalled and now all I get when trying to sign in is a request to input otp but customer service is always down at that point... It's annoying fr ... Just make a fix... Your app doesn't have to be 16mb ... If it's heavier and functionality is top notch no one would complain fgs,1
2022,I don't know why union mobile is always saying service unavailable and under maintenance... Because of these I can't switch device and after clear the data and cache of the app still getting the same error....,1
2022,This app is so annoying I am having issues with my login it's telling me my username and password is wrong,1
2022,This spp is getting worse day by day. I tried logging in but the app is nit even working at all. Pls find something to do about it.,1
2022,Union bank please why I'm I finding it difficult to transfer nor eceive money. Kindly treat urgently. Your call center are also not picking calls,1
2022,Very useless bank. I had the worst with this bank. Hold my 100k. I went and complain nothing done. Still my account is showing me -36k. Stay away from this bank,1
2022,Union Bank I'm sick and tired of you guys I've been getting this issues for weeks number am unable to login my mobile app just keep telling site is under maintenance.. you guys should work on that I can't even sign my account on a new device because they don't send otp anymore. Just keep telling is under maintenance how can you maintenance just app in weeks and still remains worse,1
2022,"This is the worst bank to ever have existed. Keeps blocking my account even when money didn't enter it.....leaving slot if people frustrated....I regret using this bank !....the worst is your customer service. That's the worst.....I cant withdraw money up till now,..after getting my money. I'll close the account.",1
2022,I forgot my username and password to my mobile banking app since I do use biometric to login and there was a problem with the app so i had to delete it and download the app again and I clicked on forgot username and inpute all the requirements and it shows validation failed and I have been trying it several times and it is atill the same. They have not answer my complaint o,1
2022,Very good app but is the token pin I don't understand,5
2022,"Good morning. I have a challenge please. After updating my app, I've been unable to gain access to the app again. The error message is 'service temporarily unavailable, under maintenance.' What can be done please? I have important transactions to make and the ussd code isn't working too. Help.",1
2022,"This app sucks ""Dear customer, Service temporarily unavailable, under maintenance"" for 1 whole week while trying to register new device. I'm yet to see a bank app as useless as this. I would have given it 0 star if it where possible.",1
2022,Unresponsive always.,1
2022,"nice tho, I love it",3
2022,what a terrible experience with union bank app for over two weeks now. kindly look into it as soon as possible.,1
2022,"I enjoy the previous app but now the updated one is just so annoying and delaying. It keeps loading and taking long time to process and failed, And it keeps delaying tranfer and sometimes it just closed .",3
2022,"Please check and fix your app. This app has been dysfunctional with the past few updates it has undergone. At first it was problems transferring funds, sometimes it would ask for account update- which I did at one time, other times it wouldn't see the account I wished to transact with. This issue got resolved but now I can't even log in to access my funds, it's been giving ""maintenance error"" for about 3 weeks now and I have the latest update.",1
2022,"I can't login my account anymore and at first, it's so difficult to buy airtime from mobile app apart from USSD. Union Bank do something about it please",2
2022,Good for ta Tarfarn,5
2022,I can't get OTP to activate the app after downloading it. The worst bank app in Nigeria. I wish I could rate it 0/5,1
2022,Nice app,5
2022,Good service,5
2022,"The app has been working fine till I updated it.... It's now showing me hardware token or sms... It's hasn't been like this before now.... OK I opted for sms token but sometimes, the 6 digits doesn't come at all.. It's annoying and frustrating.",2
2022,"Having problem login in since 5 days now. Says temporary unavailable, under maintenance. Don't understand what is happening. Very poor, since 5 days now.",1
2022,"Hi union bank,my union mobile refused to tranfer money even i cannot do anything on it and i want to uprade another app it use to pending,pls help me out.",5
2022,I have go to the branch over here but there do not do any thing so sir please help me change this number,5
2022,"Very terrible experience with the bank and the bank app, the app is not opening, always giving error messages. I regret opening account with the bank.",1
2022,I can't receive registration code,3
2022,"I've not install this , I've already seen people commented and complaining about the app, Everybody was complain the same problem, why can't you please fit it and make it easy for us to use 😐",1
2022,Very poor. I can't log in. The one time password is not working,1
2022,Is cool,5
2022,Some one is hacking my mobile app,1
2022,"Very worst, have been trying to log in my mobile app for the past 3 days and I did data the money was deducted from my account despite the fact that the network is not good and till now I receive no refund",1
2022,You will be asked to enter the 6digit pin sent to your phone or email whenever you want to make any transaction...but.. nothing will be sent to you... It annoying 🤕🤕,1
2022,"This App is so horrible, it's been over 2 weeks now that I've not been able to log in to my account because I changed my phone, idk what you guys did to this app it just keeps getting worse.",1
2022,This is very poor service 😢 why is not opening in my phone it's writing that is under maintenance it has no rate,1
2022,"The new app is by far superio to the old one. The issue of information on loan status, and the intially very poor ""welcome picture"" on your application that I raised some time ago were adequately addressed. My only problem with app now is that I can not use it to pay for my startimes subscription. Congratulations for being responsive to customer reasonable request. Please keepon the good work.",5
2022,"This is the worst bank I've ever used, the mobile app is always failing, can't transfer money, can't rest my transaction pin,it's always card validation failed, it's so frustrating, customer service is zero",1
2022,"This is the worst banking app I have ever used in my life how can they tell you that service is temporarily unavailable under maintenance after reaching the last step to login into your account and when will it even be ready I don't know.If I could I won't even give it a star, so embarrassing for a so called major bank in Nigeria.",1
2022,"What's wrong,I haven't been allowed to login for more than three days. Please respond to the issue 🙏.",1
2022,APP was very nice using but recently developed fault. Logging in has become a problem because of OTP,3
2022,You don't deserve any star I can't even login to my app over a week kept saying under maintenance,1
2022,I can't login on my phone again after upgrade.. Asking me for otp and no otp is coming to my phone as an sms..,1
2022,"I can't even create an account as a new user, since last week Tuesday 😥😥😥",1
2022,"Always asking to wait for sms token even after putting ur pin,,, and u will not receive any code, whenever u want to transfer. Please this recent update is really fustrating and very bad in doing transfer",1
2022,Good app,5
2022,I haven't been able to login my app for 2 days now.....I don't know what's happening to my mobile banking app!!!!! It keep showing service temporarily unavailable.....under maintenance.....you should work on this.....,1
2022,"Can't login after changing my phone, I'm always getting the error ""Dear customer, service currently unavailable, under maintenance """,1
2022,You people are not feeling fine at all,1
2022,Can't transfer,1
2022,"Not consistent. Code response is very slow ,block my account whenever they see small changes in the amount. Customer service online is very bad",3
2022,This app ìs very bad and am not happy about it at all. Since I download this update this app up till now I haven't login. It keep writing service maintenance. This is 3 days now.,1
2022,I rate this 4 stars because it's working perfectly before but suddenly I can't transfer again it's requesting for otp Please do something,4
2022,"""Under Maintenance"" for more than 72 hours now, this is perhaps the worst banking app right now",1
2022,I don't just understand they said my profile has been blocked why?....,1
2022,Mine is not letting me sign up Am already tired of the bank Please do something about it,1
2022,Not Good I can't sign in my new account,1
2022,"The past two days have been frustrating am so tempted to withdraw my money and move to another bank each time I try to login in it keeps saying service temporarily unavailable,under maintenance",1
2022,This is app is the worse app so far i try doing a transaction i am ask to put an otp for every transaction i do i reinstall the app and downloaded it i try logging is showing me incorrect password or username and is what i have been using.,1
2022,The is the worst bank and most useless banking app union bank you guys have to work on your bank I swear,1
2022,This bank app is getting worse by day I've been trying to log in since yesterday and it's not working I even uninstalled and reinstalled the app but it still isn't working and I have important transactions to make. Union Bank app is so frustrating,1
2022,"I can't even login into the app, wouldn't have rated it a single star if it's possible. For 2 days now I haven't been able to login into my account. This app is one of the worst banking app ever.",1
2022,"This app is poor compare to other bank app. Pls, this is really affecting my biz",1
2022,What could be the problem since yesterday evening till date the mobile application hasn't been accessible,1
2022,I love this app,5
2022,I can't login...for how long will this problem continue,1
2022,"This app was great and easy to use but in the last few weeka, you can not complete any transaction successfully even after inputting your pin.. Next is try again.. Annoying to use now",2
2022,I just updated my app few days ago and the experience has been so terrible. Now I can't downgrade. The same problem that is wrong with the app is the same problem that is wrong with the developer. Ppl don't run test on Ur app consistently to be very sure before opening it up to the public.,1
2022,"Getting worse every update. To purchase Airtime and data is now an herculean task, you get debited for nothing. Even to manage Debit cards is another tug of war. Pls just go back to the first version of this App, way better than this nonsense.",1
2022,"I can't even login to the app,all they showing is service unavailable and on the other side they ask me to submit my OTP which wasn't sent to me please solve this mess",1
2022,The Network some how bad,5
2022,Love it very easy to access,1
2022,A veteran Bank app representing professionalism,5
2022,"Worst bank ever, don't go there",1
2022,"I want to transfer money since yesterday...the app is telling me that my profile has been blocked that i Should update it.Now to update is a problem,how will I update it And I want to transfer the money normal without using mobile app, it's not bringing all banks I mean the bank I want to send the money to is not there not like the mobile app",1
2022,I sincerely don't understand what is going on with union bank. I need to transfer money from my account but it wasn't going. How can I have money and I can't transfer? I seriously need money now,1
2022,Fair,3
2022,My best...,5
2022,I cannot do transfer or redraw money Why is that,1
2022,"The experience wasn't a good one, compared to other Bank App. It has been so terrible in terms of transfer, data, and buying of airtime. I have uninstalled and reinstalled still same experience ""sorry there was a problem processing your request, please try again later"" was the message popping up since this morning. Trying to make some urgent transfer but still same results, so frustrating. The worst experience ever, you guys should look for a way of making it more reliable and useful.😰😠",1
2022,Too poor can't send airtime on this app why,1
2022,Very good,5
2022,"This app is frustrating, if you open it, it will immediately crash. Please fix it.",1
2022,"The app refuse to download, saying pending",1
2022,Help me,1
2022,I love union bank 💯🙏❣️😍😍😘,5
2022,The app is just poor,1
2022,It's a nice app but why I can't send money more than one time in a day when I'm using savings😟?,4
2022,It's very very nice 🥰🥰🥰,5
2022,Good,5
2022,My best bank 😊😊,5
2022,Good,3
2022,Good,5
2022,"Not sure what they've done to the app but it has become so buggy. If you switch devices, it's practically impossible to have a new device registered. Then you call customer support and they tell you to switch ISP - all because of a single app. As if the other apps that are able to work with just a stable internet connection are special.",1
2022,I like this union bank app,5
2022,Feling happy about union bank,5
2022,Keep logging you out every minute,3
2022,Ok,5
2022,70percent of the time the app is having o e issue or the other,1
2022,For all my trensicrion,5
2022,Very nice app,4
2022,Can't share or download payment receipts after a transfer pls fix it new updates are suppose to make It easy for us but rather we get more and more problems,2
2022,Nice app,5
2022,I wonder why this app is like this I am trying to send money from my account to another account but no way and it bad pls u people Shu do something about this app and I have upgraded my app but no positive response,1
2022,Good,3
2022,Useless bank indid,1
2022,Please i cant login to my union app since last month.,1
2022,"This app is useless, after create an account I can't sign in keep asking for transaction pin and when I do didn't grant me access to my account",1
2022,"This is the worst banking app. Not just the app, the bank's customer service is so poor and slow. I've had my issue for one week, even though I've gone to the bank, contacted support/customer service. I repeat, the worst! Don't bother using their service if you are hoping to enjoy quality services that respects and considers client's concerns/satisfaction.",1
2022,The app is not working for me am registry and is showing there is a problem try again later 😭😭😭😭,1
2022,Best,5
2022,"One of the worse bank ever,why the hell won't I be able to withdraw my own money anytime I wish!!!!!!!!!!!!",1
2022,This is the WORST bank ever............No one should use there service ever........WORST BANK......I have gotten blocked twice now......because I sent money to people using online bank.......is that a crime or what.....WORST bank,1
2022,Recent misbehaving,5
2022,That option to log failed transaction should be worked on because it's not working.,1
2022,Good,5
2022,Fair,3
2022,Am finding it hard to retrieve my username 😭😭,1
2022,"I can't login to the app again. I have an account and for me to get it back, it keeps showing Card Verification Fail",2
2022,Nice app,5
2022,I love it,5
2022,I can't log in all day,5
2022,"Worst bank app ever, God will punish you people for making me stranded 😡,I wasted my call airtime to call you people, untop my money, na big thunder go fire una head😡😡😡😡😡",1
2022,This app is so frustrating 😤,1
2022,"This new upgrade is very useless..too much error messages,takes time loading before transactions..very unreliable",1
2022,This app is gettin wost everyday..i can't even login anymor to my accunt,1
2022,"A very poor app, i will have to move to another bank. I can't even log in! What I get is something went wrong. I have bills to pay and my money is TRAPPED in this bank! Short code is also not working. I hope there won't be stories when I go to the bank to empty my account. Stay away from union bank if you want peace of mind with your money!!! Only their review section is working well...smh!",1
2022,"The app have been misbehaving for the past days, unable to log in",2
2022,I could have gave them 5stars but i always have issue with my app mostly weekend. I have been trying to use it since 5am till now not logging in.,3
2022,The app is not opening,1
2022,"Very bad experience, i have been having issues buying recharge card from the mobile banking app but it's not even work and my USSD CODE is still not working,now it has extend to the point that i can't even access my account not to talk of doing any transaction in my account",1
2022,Why is union Bank doing like this I got embarrassed yesterday night when I want to do transfer for a lady is just as if I'm lying I delete the app and installed it again still saying please try again later since yesterday till now what's going on union Bank onah bank good nah what has come up please I need to go out now and I don't have any money with me please please please 🥺,5
2022,This is the worst app ever I tried to login now I can't do that,1
2022,"The app is very poor this morning, I find it difficult to long in what happened?",5
2022,Please my app is no longer working I can't login again what is the problem,1
2022,This app needs to be fixed! This is 6:00am and I'm battling with having to open the app since 5:00am with hopes it'll respond because I need to pay bills. This has been going on for for days now. I just uninstalled the app to reinstall and it's still terrible! What's happening Union Bank? Your app use to be real good!,1
2022,"Honestly,,, this is even worst then the previous one,,,, the truth is that I regretted updating this app,,, it keeps connecting for more than 10 minutes before it will finally on,, most at times it won't even build on,, this is so terrible",1
2022,My mobile banking app is telling me session expired and It is not showing me my account balance,1
2022,If there is anything that will make me change my account from union bank to another. It is this you app. The moment you need it. It will start showing please problem in processing your transaction. This can go on for 3 days back and suddenly again. I need to get another bank app,3
2022,Bad,1
2022,Good,5
2022,"The worst kind of banking app have ever seen, I can't even login into the interface, it keep saying card validation failed.",1
2022,"The app is great,I love the live chat feature too,but after the recent update there has been no service,I can't log in to the app,I get debited everytime for one thing or the other but I have some money in the ledger balance,the customer representative told me the money is for the numerous charges,yet money is always removed from my main balance.sometimes I get a minus that means I am owing the bank even when there's no money in the account or I haven't used the account in a long time.",2
2022,Useless app,1
2022,Good,5
2022,Its convienient always,1
2022,Very useless app you can't even log in. All you get is something went wrong please try again later. Customers service response nothing to write about.,1
2022,Good one,5
2022,"Whenever I tried to open the app after inputting my password, the app shows me error occurs...",1
2022,Please me Daniel Egor oyono I need my transferred PIN code please in my account,1
2022,I had to uninstall and install it again to get it to work. It's frustrating,1
2022,"the app is so annoying, I can't open it at all",1
2022,Union Bank is gradually becoming useless like other banks in Nigeria. How can u not have network for days. This is so annoying. I was stranded today as a result of your bad network.,1
2022,Then your,5
2022,Abeg hw do I get one time password because I deleted it first time I registered the account and now how can I get it,1
2022,"This app is terrible. Giving error messages while trying to login. Even after the log in is possible, it's still difficult to carry out transactions.",1
2022,"This app is a disaster. How can a commercial bank app behave like this In 2022? I used to think zenith Bank app was worse. The entire loan module is a disaster. Can't view loan history, can't apply for a new one. The app behave as if it has virus 💔",1
2022,I like the app but necessarily update give me headache. I want to use it. I can find it. I hate that thing,2
2022,The mobile app is not installing in my phone,1
2022,Lovely and very good,5
2022,Great,5
2022,This application is useful but is not functioning in my phone and I can't transfer money with my account phone number here union bank should help me with that please check my account I'm unable to use my account now,3
2022,Hmmmmm...... Dead bank,1
2022,"It was working fine before but all of a sudden, it started showing login error. I tried renewing my username but it was showing validation error.",2
2022,Excellent,5
2022,App keeps crashing,2
2022,This app is frustrating I wanted to register but it writing error and something is wrong...,1
2022,The most dumbest app you can ever imagine. And each time i try coming back to see of they've resolved their issues it still gets worse. Ordinary airtime recharge can't work. Union Bank always showing why people regard them as a primitive bank,1
2022,Ok,4
2022,Too many bugs and it's very slow,1
2022,I suppose to give it five stars but i was unable to log in again and i log in my username and password it bringing invalid or correct username/password please help me,2
2022,Good app,5
2022,"Please after recent update, I could no longer download or share receipt generated. Please help fix this. Thanks.",1
2022,"I just upgraded the app again and it is getting worse. For every upgrade, there is a problem. First, it was difficult buying airtime with the app. Now it's giving error messages when I try to log in. And if I manage to log in, it just keeps loading, making it difficult to carry out transactions.",1
2022,It is a very bad app No adequate info is asked for Registration I have been waiting for my otp code since Nothing to write home about,1
2022,"Union bank is Good but dey deducted N1,000 from my account balance 😭",3
2022,This is the best app I have ever seen very easy and so reliable to use i love 💕 💕💕💕💕💕💕💕 this app,5
2022,Pape money,2
2022,EXCELLENT,5
2022,"Please fix this it very terrible, this new update is nothing to write about it very very bad.",1
2022,Why can't my Forex Account reflect on the union account,5
2022,"Initially, I had problem opening an account but, I eventually opened the account. Since then , I'm enjoying this app ,it's one of the best Mobile banking app , so fast when making any transaction..wow, keep it up 👍👍",5
2022,OKAY,5
2022,Good and reliable,5
2022,"Terrible, logged me out and had been saying problem with your request, try again later for months, despite upgrades, and reinstalls",1
2022,Great app,5
2022,Very good and easy to use,5
2022,I don't understand this app any time I try logging in or registering my account details in the app it keeps showing me that something is wrong. It's being 3days now.,1
2022,Awesome,5
2022,It is difficult to access the application since yesterday. I don't know what the problem is.,1
2022,"App, not opening since the update.",1
2022,For some time now buying airtime via this app has been very terrible. Displaying that service requested isn't available try using ussd code. Please do something about it urgently,1
2022,Good,5
2022,"Just made the mistake of updating my mobile app right now, and it's not opening again. Glitches obviously. Please, work on it. I'm reverting to 1 star.",1
2022,"I've been using this app for about 3 years now without problems but for some days now, it doesn't always open when I log with my username and password. Please kindly restore everything back so I can enjoy the service. The app had been alright until last night when I could no longer receive alerts and it doesn't open anymore. Please I want everything restored.",2
2022,Very good,1
2022,This bank is the most deceitful bank is all around stealing customers money just as the did to me,1
2022,Having problem signing Unable to get access. Error message keeps up displaying Pls rectify the issue,1
2022,I couldn't even get to open the app It's a total fail for me,1
2022,This app is not good because I can't get my username with my ATM card,2
2022,Easy to transfer,5
2022,Efficient an easy to use. I'm very comfortable using this application,5
2022,Good,5
2022,Am having problem with login ever since I restore my phone I can't login again,1
2022,Very good service,5
2022,Allhamdu lillah,5
2022,Not functional,1
2022,God is in control,5
2022,I love ❤️ ❤️ ❤️ ❤️ ❤️,5
2022,Good,1
2022,"Very bad. This is not a good bank for Nigerians. People are complaining about this useless service you provided. No loans, unnecessary account blocking, wasting people's time on queue, no Visa Atm card, etc. Please kindly shot down.",1
2022,Good,5
2022,Always crashing while logging in,1
2022,What's wring with this app? I can no longer download or share transaction receipt. The app keep failing each time I tried. It's very frustrating...,1
2022,The mobile app is login anymore,1
2022,An example of a perfect app.. osheyy,5
2022,For the past few days union bank is being frustrating the bank does not display my excat amount,1
2022,Very terrible and incompetent bank. They've deducted my money twice this week for absolutely no reason with no reversal. They do not respond to email complaints and when you call they keep giving you the run around.,1
2022,Nice,3
2022,It's a terrible app.....nothing works,2
2022,Always logging me out every 1 min. Too bad. No where to download a statement etc. Too old for my liking.,1
2022,"This bank is a very stupit bank I danllow all the app but no one is good (Id, corporate, mobile number) that is all what they are saying sol useless bank I reglet by opening the bank self",1
2022,Nice,5
2022,"Union Bank, This app is not working in whatsoever way.... Or is there another one?",1
2022,Excellent,5
2022,Good,5
2022,Transferring money is an issue it'll always debit you and not credit the other person leaving the money hanging on their server ..had too many experiences of this and it ain't gud going to bank where they'll say after 24hrs or 7 working days am a student and most of the money I need it urgently pls fix this issue.,1
2022,It's so helpful and simple,5
2022,One of the best bank that have experience ever!,5
2022,"I have been using union bank for years now and they refused to give me loan and I always transaction, maybe I should stop running. The account and open with another bank because I don't know the excess of banking with a bank and they refused to grant u loan.",1
2022,Excelent,4
2022,Useless app . 😡😡😡 Just westing of data +time,1
2022,One of the Best mobile bank app so far,5
2022,The instreast rate is to high...infact I don't even bother about putting money inside the account account,1
2022,"The app deserved 5stars! it's outstanding! improve it so that when an account is debited or credited one could receive a notification in his phone via this app, i mean one to see notification in the notification bar. And also I'm having trouble buying airtime via the app. At first it's working but now seems to be impossible, it is saying ""try again"" or some times don't showed the select network bottoms.",3
2022,Good,5
2022,Money was paid into my account yesterday evening and it's not reflected and I also can't make transfer from my app since yesterday till now,1
2022,It keeps telling me incorrect pin and I put in the correct pin,2
2022,Wonderful fast in transaction,4
2022,Very frustrating 😡 this bank is the worst you just keep frustrating your clients Everytime,1
2022,"No improvement,can't transfer and recieve for days now.pls upgrade ur bank.",1
2022,I can't login my mobile app even when I place for forgot username just tired,1
2022,Superb👍👍👍,5
2022,I love this app ♥️✨❣️💖💖😘,5
2022,Recommend for all ..nice app,5
2022,Good,5
2022,😘,3
2022,I want use this apl,5
2022,My forgot password not change please help me,4
2022,How can I get my account officers details on this app?,2
2022,This app is not working properly,1
2022,Excellent,5
2022,So easy,1
2022,"Smooth Operator,,,,,,,,@₦?#",5
2022,Please upgrade this stupid app I can't even buy airtime from my union mobile app. I think this is the worsted mobile app.,1
2022,"This is the worst app ever . To register is a problem. Even when I own an account still yet ,",1
2022,"I rated 1 star, it's terrible after the update. Takes forever to load then tells you 'something went wrong'. After, it opens in the middle of an activity in over another app",1
2022,Good,5
2022,The only best Bank.....I always saved my money 💰 Thanks for not being so arrogance..,4
2022,This app is good. But the only problem is that it hardly has network anytime one wants to recharge.. You need to fix this,2
2022,"For a while now, i can't do my data subscription and airtime recharge from this union mobile app. Pls what's the problem ?",1
2022,"Worst bank, worst app... I hate union bank, they are only good in collecting charges from their customer account... All I want is my 15k (fifteen thousand naira) just disappear from my account.",1
2022,"It was very difficult for me to register, rather is telling me something went wrong please try again later...",1
2022,The rubbish that I have ever seen,1
2022,Its a amazing app i love it and am also using it right now,5
2022,"It's been nice so far, but I can't move pass creating transaction pin.",2
2022,Rubbish been trying to install this since last night up until this morning. What's the use?,1
2022,Awesome,5
2022,Good bank,5
2022,union mobile app is the Best mobile application I have ever used,5
2022,It's really embarrassing Why card validation failed,1
2022,I can't transfer money to any account 😭,2
2022,It's a good app but needs improvement. Other banks you can get your stamped statement via the app but not with union Bank app,3
2022,So loving and gorgeous ❤️,5
2022,It really appreciate. the nice app,5
2022,Worst Bank in the History of man kind,1
2022,Good 😊,5
2022,Amazing App...easy and flexible,4
2022,It keep say invalid transction pin,1
2022,Very useless app imagine I wanted to transfer money today and I was asked to update my account which I already did last month..not only that I have also been restricted from using my ATM card as well kaii I'm very very disappointed 😞,1
2022,Very easy to operate,4
2022,"I must confess, this app has been working efficiently and stress free untill now the user interface and dashboard was changed, logging in with mobile data has been difficult but when connected to a WiFi connection, it will log in successfully, I believe this problem can be fixed, it's really frustrating my transactions.",1
2022,Just good,5
2022,Nice,5
2022,"I couldn't login to mobile app after i forgot my username & password, while using my new atm card details to recover,they told me unknown detail 😡 This bank is frustrating!",1
2022,I was using the old version normal but since I installed the new version I can't share a transaction receipt to share a transaction receipt na wahala,1
2022,It was amazing,5
2022,Good business,3
2022,The app was all indeed good & so cool,4
2022,Very bad Bank,1
2022,Most communication apps dont safe,3
2022,At least you're out there,5
2022,I hate this app always telling me match not found,1
2022,Excellent it's the best,5
2022,"The bank is good, but too much of charges.",3
2022,Nice one,5
2022,Slow,3
2022,Nice,5
2022,I love union bank 🏦 ohh,5
2022,Perfect,5
2022,Worst loan app so far,1
2022,Why are they always asking me for opt before allowing me to transfer money ?,5
2022,One of the best mobile app is unionmobal,5
2022,I have been trying to buy airtime or data since last week but this stupid app keeps saying error. Pls you guys should remove it from play store if you don't have time to rectify and respond to all the solutions.,2
2022,"Ever since i downloaded the app for months now,i have been unable to access it. Its so bad. Even after upgrading it.",1
2022,Good,3
2022,Crashed it's not functioning at all I can't even login my password what is the issue with this app I can't rate it,1
2022,Nice 1,1
2022,"Omor, since one month plus now, I've been trying to register with the app, na wahala.... hmmm, the app tire me oh!. Ajhe!... The stress na top notch, gaan! You guys should try to make it simple and more efficient and effective, the union bank mobile banking app is lagging if to be compared with other mobile banking app... Please try to fix it up!..",1
2022,I can not installed Union mobile app,5
2022,Very pooooooor,1
2022,Nice experience,5
2022,The app keeps telling me to change my transaction pin each time I try to login. It won't arrive at the main menu. The change transaction pin display won't go away... And it is very serious cos it won't let me get into my account.,1
2022,Worst app to carry out transaction nothing works fine,1
2022,My bank doesn't let me transfer to somw banks,3
2022,I love it,5
2022,Make banking easier abd faster,5
2022,Nonsense app someone cant cancel it if he is not downloading it again this rubbish app I swear. I can stop using Union bank app for the reason I can stop Union bank and choose another bank. I don't know everybody is just complaining about Union bank u people are doing nonsense app if u no u don't know how to do app don't do it then,1
2022,Nice app,1
2022,Extremely unreliable and frustrating... Simple transactions are always a nightmare...,1
2022,"This Bank is useless, I don't know this bank can so much be useless like this",1
2022,what is wrong with this new app it nothing to write home about,1
2022,The customer service is very rude and unhelpful even when I went to a branch in aba to change the phone number on my account they rudely asked me to go and retrieve my lost number 😒 what if I threw it away for security purposes then I won't have access to my account from home again?,1
2022,Been trying to register my card and it keeps saying something went wrong 😒,1
2022,"This is too bad since July 15 I've been having a problems with this mobile banking app I can't load airtime or data on it it's always showing up network is not available and I don't really like this Please you've to work on the app to fix everything good so that we can be able to do whatever we want, the last time I sent 3000 to someone and the money wasn't successfully even to refund it Noway I've lost almost 7k for just unsuccessful transaction which is really bad and sadly you've to work on",5
2022,What's happening why can't I open my bank app... It kept telling me that my request can't be granted at the moment.... What's all this for I have an urgent transactions to make. It's ok and working perfectly now,5
2022,Is faster and easier,5
2022,"I can't give it even a star. Unable to login to my app, unable to make ussd transfer, the worst bank app even. No be by force to get app.",1
2022,Badddff,4
2022,Does not function efficiently,2
2022,Awesome,5
2022,I hate this bank it's self The most useless bank ever. Regret ever opening it. Always having network issues. Slept hungry cos of you😠😠,1
2022,The most useless banking app in the world,1
2022,"This app is enough to make you leave the bank, your services are ancient, I am so dissatisfied on using your services, am guessing what people say are true ""bank for old people"" To me personally I think you guys can't keep up with the modern world maybe in the 19's you excel but now you guys are a flob Yourr app won't open during desperate times Your ussd won't work always errors sometimes I pray I requested for atm and I guess it's 6 months now and I haven't gotten it but I have pay. GO HOME",1
2022,I upgraded the app and all of a sudden couldn't login to my account. I could even login with fingerprint on previous app,1
2022,Malfunctioning app,5
2022,Useless bank app I wonder who is in charge of the app sef So annoying Have been waiting for 5 days now I can't make transfer and the stupid app isn't opening 😾😬😠😡,1
2022,"This app is worst honestly, you will need to do an urgent transaction but you won't even able to log in...all you get is ""sorry, there was a problem while processing your request, please try again later"". You try again later but won't open. Life can be lost due to this negligence, imagine someone trying to pay a medical bills 😪 it's so sad. Union Bank need to upgrade abeg!",1
2022,Very good,5
2022,App telling error,1
2022,A better day,5
2022,"After filling My details I can't get access to it ,it keeps showing something went wrong try again,why I really need to use this app 😭",1
2022,"The fastest bank to bank with now, go and open an account for free",5
2022,Union Bank is best,5
2022,Fantastic,5
2022,My best bank,5
2022,good app,5
2022,"The app is cool but I don't know why all of a sudden it can no longer allow me buy data or airtime... Please help rectify this. I made this review since on the 16the of August with 4 stars, yet no response. Just too bad n poor of ur useless services.",1
2022,Super fast,5
2022,Very good,4
2022,"Worst bank ever..I made a withdrawal since on Thursday from a pos stand,I was debited but the money wasn't approved on the pos. I called customer care and they told me 24 hrs and this is more than 24 hrs now.. ON MONDAY, I'M CHANGING FROM UNION BANK TO ANOTHER BANK AND I WILL DELETE THIS APP",1
2022,stopped working,2
2022,Excellent!!!!! Keep it Up,5
2022,Nice one,5
2022,This app does not have any network problem with my M T N SIM,5
2022,I can't log into my union mobile app. It says my one Time password is incorrect. Whats that?,2
2022,Good,5
2022,My union app is not working idont know what is the problem is wretten me union app has stop,1
2022,Nice app,5
2022,"Rubbish app. Something is always going wrong with it all the time. Can't transfer. I have downloaded the app, but been registering all to no avail, been trying to set up a transaction pin and it keeps saying something went wrong. It is really frustrating",1
2022,After updating to latest version i can't recharge through the mobile app anymore which I think is intentional. Criminals everywhere.,1
2022,Building the new world reunion 💯👌🔺👁️🔺,5
2022,Why mobile app keep saying I should call one number to update my account,1
2022,"Am unable to transfer money using mobile app....it keep showing ""unable to complete this transaction,profile block",2
2022,Its a good app and easy to used,3
2022,Nice App for Transactions 💯,5
2022,"So far I am enjoying the app. Was able to open an account via the app & also requested for a debit card, I was even called by UBN staff in lagos who helped me applied for a debit card & it was smooth. Mind you, I just opened the account last week Saturday. Really, am enjoying the app & I hope it stays that way. The only thing is I can't credit my phone, no network shown and it seems the app is having some trouble with that but worked via USSD. Any other observation will be related.",5
2022,Pls what happen someone send money from India to my union bank account since Sunday and it's didn't enter,4
2022,My bank app showing transaction limit reached whereas I've not sent a single money,1
2022,"Since the last update, I've not been able to share or download receipts after successful transactions.",1
2022,This is the most good app in the world 🌎,3
2022,"This app is now the most useless app i have ever seen. Loading beneficiary bank as invalid, some times as me to visit the nearest bank brach that i have no access to the app. The App is total Rubbish and i will not recommend it to any customer",1
2022,Terrible,1
2022,I was not able to download the app,1
2022,Am unable to login to the mobile app since I downloaded it and it doesn't allow me to get OTP for password reset what can I do???,1
2022,So good to me,5
2022,very good to use this app I have enjoyed.,5
2022,"You app is not user friendly. After waiting for hours to be attended to on the inapp chat, I only received notification that an agent was chatting with me and if I click on it, the chat disappears and the whole process starts all over",1
2022,I did a transfer and the receiver haven't see the money uptil now and the have debited me,1
2022,Good,5
2022,This app is rubbish... 😠😠 Have been trying to make a transaction since morning it's still not going and my network service is good. It's annoying rubbish app,1
2022,👍,5
2022,Okay,4
2022,"I prefer the previous mobile app to this new one I can't even recharge from the app When ever I tried recharging it's always bringing service is currently not available i will uninstall the app because to me it's not useful Trying to send money problem, trying to recharge service problem Union Bank please do something about this",1
2022,"Useless app,to verify my transaction pin has been very difficult.",1
2022,Great,5
2022,"Usless, i can't even regester into the app keep telling me invalid validation.",1
2022,There is no need sending any screenshot because you guys will end up making the app worst than it is now! Na to close down the account i have with guys and have rest of mind! You guys deserve 0.000 🌟,1
2022,"Terrible user experience, I can't even make any transaction smoothly without the app telling me that there's error here and there, it's so annoying.",1
2022,My best bank ever,5
2022,My Choice Bank,5
2022,Good,5
2022,Make life easy,4
2022,Not so satisfying please,1
2022,Love me,5
2022,Ok,5
2022,Buying airtime is more difficult than opening an account.,2
2022,Very nice,5
2022,A wonderful app with all needed features too make banking easy,5
2022,Working effectively,2
2022,Help me,1
2022,I no go even try update am. Am trying to buy card but it keeps on failing me. Why?,1
2022,Awesome ♥️💃,5
2022,"Union bank has one of the worst service, I really do not know why the dispute tab was included in the app, when you know you don't respond to it. Sent mails, logged dispute error more than thrice still no response. Zero customer care service, no emergency solutions team if frauded, I see no reason why I should go to the bank for dispute error. This is second time I would be geting a debit alert from a PAYCOM description with the 2nd one putting my acct on DBT. The effontary!!!",2
2022,Awesome,5
2022,So cool 😎😎😎😎 you want me and my son wish I could have you been doing it for me to get the card today and you can you get me a fan of mine is your family are you doing today I hope you have a,5
2022,Excellent,4
2022,Lovely 😍,5
2022,Everything is Great just that I can't find my profile anywhere 😔,3
2022,Excellent service,4
2022,What's happening with u people union bank I can't transfer I can't withdraw I can't recharge what's all this nau haba then what's the use of the bank u people should better fix my account o 😡😡😡,1
2022,A very good App!,5
2022,I'm having a sign up issue,1
2022,"I went to your branch office at ADO EKITI, EKITI STATE, for proper account mandatory, and I filled the necessary forms for regularization but still yet they still wrote DESPUTE IN FRONT OF MY MONEY......why!why!!why!!! If you don't regularize it and I will stop using UNION BANK ACCOUNT again?",5
2022,"You guys need to be on top of your game, especially for those of us in diaspora. Anytime I miss a letter or number, I can't access my account and you customer service is so bad. Imagine getting a minor log in issue resolved after two weeks. My patience is almost exhausted. I'm on my way out.",2
2022,You guys should improve in mobile banking app account login recovery it's very very poor in performance.,2
2022,Something went wrong all the time,1
2022,"My experience with union bank app is too awful,you can not even upgrade your emails to your account on union mobile,I requested for help from an agent but I was kept online all day with no good agent to attend to my complain. the agent was just confused too,I also email union bank ,no response",1
2022,"Excellent location, excellent services, excellent product and excellent parking",5
2022,Ok,5
2022,This app is really unhelpful with a lot of problems.Finding it really hard to operate.,1
2022,excellent,4
2022,Phenomenal!!!,5
2022,Makes it easier always,5
2022,Good,5
2022,I'm trying to download your app but it doesn't download,1
2022,I really enjoy this app its good,5
2022,I like it,4
2022,The app has been crashing of lately and will not even open at all. What's going on. Please fix it,2
2022,The people that built this aren't smart at UX at all. Look at where they went to hide transaction history and receipts. Smh.,1
2022,Still tied to card.... Not good enough... So many banks have detached cards requirement from their app... I make it a stand alone like others..... I don't need cards,2
2022,I can't even sign in...it keeps telling me one time password pls what does it mean,2
2022,"1- Star for now. For over 6 month, I can't create a username with the app. Always saying something is wrong, try again later.",1
2022,"It's very so bad that if someone do one transation union bank we be removing charge fee five to seven time, you people should be stop removing my money anyhow or i well close my account from your bank... Am still talking of an they are removing another again i fill sad in you",1
2022,"It's an amazing work, I like the app overall. It's great in terms of speed and efficiency, I do recommend this to every UBN account holder. I had good experience",5
2022,This mobile app is awesome ❤️,5
2022,This bank is not good at all 😡 😠 bad costumer service..... Old people's bank,1
2022,"This app is very frustrating, I can't open the app or do anything. It is displaying error. Please u people should do something. 🥺",1
2022,Helpful,3
2022,It working good for now,3
2022,I enjoy it like water melon but downloading it takes time,5
2022,Wonderful in service.,5
2022,I will just give you people one star because since I can't login to my app there are sower me that my app was black I don't know what is the reason?🙄,1
2022,I like this app now. Simple to use and you can even trace and reprint your previous transactions.,4
2022,"I don't understand when this blocked profile thing started, instead of profounding solution customer service is telling me to uninstall and install app, it has been this way for too long and this is the height of it. How can i be installing and uninstalling app several times and switching off my phone before carrying out transaction! ussd code and app are useless then what's the excess of banking with you if issues like this can't be resolved once and for all!",1
2022,Continue improving .,4
2022,When registering it's telling me the date format is incorrect index6 error,2
2022,"Worst bank so far, it telling me that my profile is block that i need to adjust my limit by going to the bank",1
2022,Your customer don't have access tonloans from you what kind of a bank will do that?,1
2022,Worst app ever Am unable to use the app Always saying something went wrong try again later,1
2022,Very useless app i cant even long in to my account,1
2022,"Such an annoying app, the most useless of the bank apps I have used. I am registered but each time I try to log into the app it tells me ""something went wrong and I should try again later for over 6 months now""",1
2022,I can't use my mobile app for transfer,1
2022,SAGIRU AUWAL,5
2022,"Unable to login, please since I changed my alert line it's still not working,I need your help oooo",5
2022,"Unable to install this app since morning, keeps telling me to install on more devices",1
2022,Is good,5
2022,"This app is very worst Everytime I want to do a transfer it's show,s SMS or otp and I just lost my sim I only check my last balance on the app if someone sent me money the updates is very poor 😢👎👎👎👎",1
2022,Good,5
2022,Nice one for this app is very interesting,5
2022,Why is the new app saying profile block several times without number. I'm tired of this and it's affecting the USSD code🤦🤦🤦,1
2022,It's very easy and simple,4
2022,"My account got restricted for no reason, I asked to ur agent and they said it's crypto. Since when do I do crypto transactions. Please unblock my account",1
2022,Excellent,5
2022,"It looks difficult than before to transfer money,even to download the app.",1
2022,Excellent!,5
2022,Good,5
2022,I cannot open an account on it. After I provided my details the next the it will say is that there is no network. I'm tired of the app seriously just that I want to use this union bank. Please help me fix it ASAP so I can start using it cos I'm expecting some money.,2
2022,Nice app but the charges are much,4
2022,You guys are trying,5
2022,Unstable logins,1
2022,Please help me out,5
2022,Good,5
2022,"This bank use to be the best to me, but since this year I regret using this bank, why are u people frustrating someone. Imagine I can't transfer with my mobile app always showing error. What nonsense is that.",1
2022,"The app is terrible. It used to be one of the best, but now, it's the worst. Please do something about it.",3
2022,Great banking app,5
2022,The best.,5
2022,Best app,5
2022,I like this apps because he helps,5
2022,Best,5
2022,Very useful,5
2022,"I can't do transfer on my phone I don't know why,even to buy card self nah problems please how can I create my transfer code please",1
2022,"I'm having troubles signing in, it's flagging my username as wrong",1
2022,You guys should realise my account is 4 days now I updated my account but I don't have access to its what rubbish is this so what about what just happened,1
2022,Worst banking app. That's even log in. Total useless,1
2022,"The first time to make use of it, lets see how it gose.",3
2022,Thy get problem with network,5
2022,It's an amazing app that I would like to be using over an over again. Easy login without much protocols,4
2022,One of the worst app ever,1
2022,Since two months now I have been able to update my mobile app i really don't know what to do,1
2022,Union mobile banking is one of my favorite application.,5
2022,"I can't make transaction, transfer money buy card e. t. c",1
2022,"The bank is the most useless bank in Nigeria full of criminals and un serious staffs,please never take a loan from them coz they always manipulate ur current balance every month with their thiefry habite,if you guys can not stand as a bank then sale the bank to Gtbank",1
2022,good,5
2022,This app is terrible I can't make transaction and am been asked to update account of which my app is up to date what's going on,1
2022,Ok,5
2022,Fix bugs,5
2022,I need to update,5
2022,Tried linking my card and they are telling me match not find,1
2022,E sharp guys,3
2022,I can't just understand this app . To log in is just a problem even when I provide my transition pin still yet 😡😡😡😡,1
2022,Very smart and lovely,5
2022,"Its fast, reliable,and amazing ❤️❤️",5
2022,Banking has never felt better....it has a very smooth network,5
2022,Best,5
2022,"With all due respect if possible i could have given it half star. Seriously this app isn't helping me at all. I've been trying to login over 4 months now, completing transactions have been a problem. Please can the developers look into this matter because it's really frustrating.",1
2022,Pls help me I forgot my login details and I have gotten another ATM card,4
2022,Thanks for your hospitality,5
2022,Best app,4
2022,It is faster and reliable,5
2022,"The app suddenly stopped and kept telling profile has been blocked. So frustrating, i tried to make tranfers and worst part i wasn't out with my card. Get the app fixed please",1
2022,The app is not installing,1
2022,Good,4
2022,Please I don't understand this union Bank at all. I withdraw money from my Bitcoin wallet to union Bank since 24 hours now it hasn't been reflect to my account but my Bitcoin wallet Patricia wrote successfully sent,1
2022,"There is nothing favorable about Union bank. It's takes over a month to completely get an account, the app won't work it keeps saying something went wrong, try again",1
2022,Gud,5
2022,I enjoy using this app,5
2022,"Pls fix the bug ,I'm a new user and it kept saying something went wrong all the time I couldn't continue my login",1
2022,The App is a bit okay for me,4
2022,This app is very bad,1
2022,Nice app I really love it,5
2022,Nice mobile app,3
2022,It has much problems no easy to use,1
2022,"Most at times it doesn't allow you to buy airtime or data, same thing every time, someone can't buy airtime or data",2
2022,Having network issues,4
2022,"Poor customer care,",2
2022,Good Bank,5
2022,"Best ever among all Bank app the transaction is very fast and eazy, and to buy airtime is very cool. but sometimes when you want to load a card to third party this app will disgrace you....😄😄",5
2022,Fercially,5
2022,Vary nice,5
2022,Very good app with good customer service,5
2022,The best bank banking experience!,5
2022,"Most usless bank app have ever seen, I have over 6 bank apps on my phone and union app is the only app that is not working , I've been to Union Bank twice this week and they couldn't resolve my problem,i did password reset inputted my username and account and I was told ""user does not exist"" tried to register again I was told I have been registered for online banking, what is really wrong with app, I am really frustrated",1
2022,Lovely App and easy banking,5
2022,Good,5
2022,"Made a transfer and got debited without receipt printed and reciever didn't receive the money , always error please fix this happen today",1
2022,why can't I download my bank statement with the app,1
2022,😡🤬 if change the email address i registered is not the one am seeing and many more 😔,1
2022,How can I relate my normal savings account with my union correct savings account,1
2022,Great,5
2022,Very good,5
2022,"Pls i am not happy with this app i can't create a new transaction pin, what will i do now",1
2022,Good,3
2022,OK,5
2022,This a worst bank I have used so far over a year now I still can't receive OTP for email to activate the mobile banking.. So annoying 😠😠,1
2022,Can't login on the app,1
2022,I can't sign in... This is my first time using this app and it's just displaying an error whenever I try setting my password... Hope you can fix that for me. When I get to the stage of putting in my password and pin... It will be showing error when I click continue,1
2022,More improvement,5
2022,I don't know why I can't get a loan from you guys,1
2022,Mine keeps saying something went wrong?😠😠😠😠😕,1
2022,Rubbish app,1
2022,Your bank is such a bad bank Even I later prefer GT bank than yours I swear,1
2022,Good,5
2022,Airtime purchase should be worked on.,5
2022,He Fast,5
2022,This app is amazing ❤❤,3
2022,It's really great using the app,5
2022,Fantastic and easy to use,5
2022,it is fast and reliable. I like using it,5
2022,This app is so worst I can't transfer with will always tell me there is a problem I updated the app but still it didn't work I uninstalled it,1
2022,Best mobile app ever,5
2022,"I tried to set up my online banking. At the end after providing my debit card details, Iit showed user name does not exist despite showing initially that my account has been profiled for online banking. It's quite frustrating since I reside abroad and can not walk into any branch for assistance.",1
2022,"The really helpful, but suddenly I send money and I didn't see it in my account, please you should find solution for that",4
2022,Please send me some i,5
2022,"I have an issue right now, and no one is interested in resolving it. I no longer receive OTP for emails, so I cant complete a transaction. Repeated conversations with their CS team and its clear, they dont have a grasp of resolving issues, or have no idea on how to solve them. Union Bank is the worst in terms of operational delivery. The processes are archaic and thoroughly designed for walk in customers not those that are digitally savvy.",1
2022,Union is my choice,5
2022,You guys charges too much,1
2022,Good,5
2022,Very good,5
2022,Good,5
2022,"Their customer relation service is d worst I've come across especially d branch at ijebu ode😠😠,they literally ignore their customers for irrelevant topics delaying pple that left their daily activities for more than 5hrs ,they also chose over customers that they knw on a personal lvl to attend to first even if that means delaying others all day...am still trying to fish out the names of most of these staffs...I WILL MAKE SURE I DEBUNK THEM ON ALL SOCIAL MEDIA PLATFORM!!!STOP BANKING with Them",1
2022,This apps it's very useful apps,4
2022,"I installed the app and uninstalled it, the app can't give a chance to open account",1
2022,Good and fine,5
2022,The best,5
2022,"Creating a transaction pin is a big problem. Till now it is still not working, this is the worst banking app I have come across 😢",1
2022,Nice 👍,5
2022,Most unusable and frustrating app I've ever used in my life. Can't even create a new account; fgs it's just a form,1
2022,Nice app,5
2022,Best Banking app ever. I love it.,5
2022,I have been wrongful debited by an ATM machine. I have tried to log a dispute of the transaction but the app keeps throwing an error all the time!!,1
2022,Bad union mobile app 😬,1
2022,Cute,5
2022,Very good mobile app,5
2022,Used to be 5 star but seems I will manage to go with 2.. I can't purchase Airtime same as data.. always with an error message.. I always rate Union Bank High don't disappoint me... Do your thing fix your app,2
2022,It is a good app,5
2022,Much Love ????,3
2022,"The bank is so Faustrating, i regret Opening the account. Now i want to make an important transaction, they ask me to call the customer care to update my account and i have been calling them since, they are just wasting my airtime for nothing and yet i haven't gotten any solution.",1
2022,"Terrible, very Terrible. I used to be a fan presently i have been all along very wrong, i will sure elope to a different bank for a more efficient and sincere services.... I have uninstalled to reinstall for five days today it keep rolling with the message pending... please help",1
2022,The App is good,5
2022,I love this app is the best app for transfer,5
2022,Good,5
2022,"Usability is poor, balance is inaccurate had to walk-in before that got rectified. No clear navigation when purchasing data/airtime everything is lumped into one transaction. And why does this app keep displaying ""No data"" error message when navigating to a certain page. Am not about responses , just send those patches and let's get on with it PLEASE, app needs revamp from sessions to transfers to purchases PERIOD!",1
2022,"Why call this app online mobile banking, you guys can't give any good online service. The WhatsApp support is of all use can't even answer if it's a bot or not, the call center is busy wasting customers airtime. cell center that can't even update ordinary phone number or even turn on customers email to start receiving OTP alert, I don't know if you people are not seeing other Banks or what",1
2022,I update I can't login...it keep saying something went wrong Am tired of this bank,1
2022,Excellent,5
2022,Buying MTN airtime on this app is frustrating. Takes hours to be credited on my line. Haba.,2
2022,"Union bank is one of the worst bank ever with poor customer care representative. They have a very poor customer care representative. Poor network, if you call their customer care number you are just wasting your time. Sending mail to their email address is also a waist of time. I used other bank in which they respond to calls on saturday and Sunday. If you use access Bank card to withdraw on access atm, they will reverse it if the machine is not giving you cash but union banks own is different",1
2022,Very good 😊,5
2022,Great,5
2022,Good transfer,1
2022,This Application is Ok,5
2022,Please I can't log in anymore. They are writing something went wrong ..please what's wrong,1
2022,"Someone introduced me to this bank and I only went for it coz of the low patronage compare to other banks, this will reduce waiting time and all. However, after downloading their app it only work for 1 day and after that I couldn't log in again it kept saying ""something went wrong try again later"". I sent a mail already, I was told to uninstall and install again, I've been doing that for the past 2days nothing yet. Well, I've been able to move out my fund, I'm thinking of closing the account.",1
2022,Please can't fingerprint do the payment instead of pressing pin. For security purpose,1
2022,Thanks for the update,5
2022,VERY GOOD,5
2022,"Easy, smooth and user friendly! Would recommend it to all customers!",5
2022,This app is the most annoying app ever. I have never been able to download it from playstore. But other apps download without stressing me,1
2022,Bestest bank app of all time,5
2022,"Why do I have a hard token or Sms token as a choice when transferring money, even when I didn't subscribe for a token. Also why is the app telling me I have reached my transaction limit and should click the activation button to increase my limit...pls how do I fix this",3
2022,Cool upgrade,5
2022,Very useless app,1
2022,"This user is furious, The app is my only access to the account... When will it be fixed... Is there another option",1
2022,Cool 😎,3
2022,Very good nd excellent,5
2022,"Just too bad. Since an upgrade on the app i can not make use of it for the past (5) months now. The app developer has not even done anything about it since, so wrong and bad as a bank.",1
2022,Download me unionbank app,5
2022,Fast,5
2022,"Unable to generate receipts on completion of transactions on mobile app channel, if clicked on the share receipt pane, the mobile App get closed. Its been like this more than a week.",2
2022,Excellent app Never disappoint,5
2022,"I'm trying to login to the app but it doesn't work, I've tried countless times but no way, it just shows me a blank white screen and takes me back to the home page.",1
2022,Worst banking app ever I hate this banking app,1
2022,This is a good app,5
2022,This app is fast and secure,5
2022,Okay,5
2022,"Good App interface. Confusing statement of account details Unnecessary charges like OTP charges crazy and some unnecessary charges I don't know of but just have to accept. fortunate thing is, it my salary account. once e come in I do push it out to avoid all those unnecessary charges.",1
2022,Good app,5
2022,I want to open my Union Mobile app again but i can't because I lost my sim card how can I do that please I need help I can't receive OTP code and I am also not in Nigeria,4
2022,Just downloaded this app and it keeps telling me to try again later,1
2022,One of the oldest strong and reliable,5
2022,"I forget my transaction pin, few days after I was robbed of which my atm was stolen, right now I was posted to a village where Union Bank is not located, is there any way to reset my pin? I need help, please.",5
2022,"Well, I like it It's just that it glitches at the most inappropriate times...",4
2022,You are working better now,3
2022,Hello my dear friend,5
2022,It refuse to function After i downloaded it It keeps writing app has stoped,1
2022,Nice,5
2022,Union mobile is one of the fastest app that can make your day.,5
2022,Bank of the people.,5
2022,"What type of bank is this one, common to open mobile banking app is problem 😭😭😭😭😭😭😊😊😊😊😊😊😊",1
2022,My union bank app has never failed me....,5
2022,Easy for all transactions,4
2022,I can't update any of my app on play store i don't no why can you help,5
2022,Tough experience,1
2022,"Unreliable app, I've been trying to login for the past few days and unable to",1
2022,I. Most say your bank mobile app is the worstest I have ever use since i stated using bank don't you people see other banks one can't download or share receipts after a transaction is done even the app interface is ugly you people should check other banks like fcmb gtb access and other banks you will know your app does not deserve 1 star i wish i can give zero star,1
2022,This bank isn't good at all..network is not always going at all...I'm trying to do a transfer to another bank account an it hasn't been going through since then...why ??,1
2022,What a bad banking app can login my account after the update,1
2022,"The App suddenly refused to work. I was advised to update the App. I've uninstall and installed severally and followed advice from the Bank who were not proactive in helping! Unfortunately, its still not functioning . The App is requesting for OTP code sent via SMS! But unfortunately no OTP code received. I've been on this since February.",1
2022,"App works seamlessly without bugs. Bravo, Union Bank.",5
2022,Nice app good to go,4
2022,"I have being having issues for days on my Union mobile app now telling me validated whenever i try to log in and have tried all my possible best to update but all to no avail, please fix this problem ASAP. Thanks",1
2022,Am rating 2star cos' I want to delete my transaction history so I can start afresh to no how my money goes but I can't delete it,2
2022,It's a very good and useful app but the problem is after some time i can't be able to save or share what I've transferred,4
2022,"This app is becoming more useless each day. I've been trying to login for days now, it keeps telling me something is wrong, try later. I have important transaction to do. Right now, I regret having an account with this bank.",1
2022,Very good app,5
2022,"Worsttttt. My profile has been showing blocked, i sent an email and i was told to visit a branch. Visited the branch and I was told to delete and reinstall the app. Even after doing that tje profile still shows blocked. Im tired of this bank",1
2022,This app is reliable anytime anywhere 🤩,5
2022,If I Could Have A Zero Star I'll Plaster It In Your Faces. Rubbish App No Improvement in 500 Years. Nonsense,1
2022,Excellent,5
2022,"I have an observation, signed & stamped statement of account should also be able to be generated from online banking to our email just like first bank and fidelity bank. Thank you",5
2022,Perfect,5
2022,It is super,5
2022,I am ok,3
2022,Nice app,5
2022,"I like the app,am using it frequently,no cash transfer anging.",5
2022,"I cant download the APP,what is the problem,pls?",1
2022,Nice app,5
2022,Great,5
2022,Please i want you to help me check my account number Olota Seyi,2
2022,Nothing works in the app..you can't even sign up,1
2022,Profile blocked as we are unable to verify this transaction . What sort of grammar is this when i wanna make i transfer for the first time ?,1
2022,The most sweetes bank app but suddly my app refused to opened pls help me,5
2022,"You people are embarrassing me and coursing me so much pain, UnionApp no gree work i can't use ussd code please why am i having an account now??",1
2022,Very good,5
2022,Keep getting stuck at new transaction pin. This is the 3rd time of downloading the app. Sucks,1
2022,I can't make transaction with my mobile banking,1
2022,High,5
2022,Wow it a good app,5
2022,The best app,5
2022,"It works,what more can you ask for?",5
2022,"This Update Is The Worst,I Can't Even Access My Account Again,I Am The 8 Person Complaining About Same Problem In The Esisen's Family,If Nothing Is Done U Will Lost 11 Client In A Day,All The Essien's Family Will Change Bank,",1
2022,Why i cant login,1
2022,"This app is most useless and frustrating bank app I have ever used, u can't even recharge from ur bank. Very useless app, I wish there is anything like 0 star dats wat I would have given u guys. Nonsense. The version was way better than this foolish upgrade. I can't even make transfer, if do I gets debited and the person won't even get the money, and money doesn't get reversed.",1
2022,Not use,1
2022,"Its nice, I love it",5
2022,"I downloaded my union mobile app and I registered and login successfully,, each time I want to transfer it will be telling me I need to updade the acct.. so annoying",1
2022,"This app is just a ridicule to your bank. After registration, I wasn't able to login. Like it is said, first cut is the deepest, my first impression on this app just got me off. Don't even know what to do with it now",1
2022,I can't even login it keeps saying Processing your request failed please try again later The person fixing issues in the app is really doing a bad job,1
2022,"I like the app, so many options to chose from. Well so far so good w the app",5
2022,What a nice 👍 app Try and u will testify for yourself Thanks,5
2022,Always wrting invalid pin,1
2022,satisfied,5
2022,If i know this is how this bank will be i wouldnt have bank with them! I have been trying to download the unionMobile for me to transfer money to my customers but is not downloading after it has gotting to 65 percent. Please help me out,1
2022,"They are trying , at least i can bank like normally in open bank with just the app.",5
2022,The best and fastest way for transactions is my union mobile app😎,5
2022,I made a compliment I have not seen results,2
2022,Always reliable and easy to use.,4
2022,My Mobile App did not going well and showing me something wrong why?,2
2022,"Pls sir am finding it difficult to open my app, and am not seeing Union mobile in play store, what seeing is union token and union direct, pls I want to log in to my app now pls help me and tell me why I will am desperate, thanks.",1
2022,Awesome. 💞💞💞😃,5
2022,I love 💕 this bank,5
2022,Wow wow my best bank,5
2022,Very good,5
2022,Excellent,5
2022,I don't know why I can't login to my app it keep saying servers not available and login failed,1
2022,Very slow and annoying mobile app,1
2022,Why is something always going wrong when i try to log in please? For like 3 weeks now...very fustrating...,1
2022,Very poor. I can't access the app It's not showing my current account balance,1
2022,This app is not user friendly. How can I be stuck with downloading my statement for hours? Still can't see the option to download my statement tho,1
2022,"It's with heavy heart Am writing this, it's very sadden that the Didn't allow us to view our transaction receipt in full details, once you closed the transaction the receipt can't be view again even for references purpose and it's bad 😭😫.",1
2022,"Since this app was updated, i have been having issues with it I can no longer transfer to other accounts, unless they are beneficiaries",1
2022,The best,5
2022,Doesn't work!,1
2022,"Very annoying bank, you open account for me in Enugu Nysc camp and yet you don't have my Address. Useless Bank App",1
2022,Nice,1
2022,Excellent,5
2022,My union bank app stop functioning saying I should contact you guys,1
2022,Satisfactory,5
2022,Good,5
2022,😮 it is amazing,1
2022,nice,5
2022,U pple don't want to open mine,1
2022,Fast and easy,5
2022,How do I activate my CVV number,5
2022,"I transferred Ten thousand naira in to my union bank account but my available balance is Six thousand ,five hundred naira. Please I need a refund. This is just the worst bank I've ever used. Ewww",1
2022,Can't download app despite repeated efforts,5
2022,Keep it up,5
2022,Nice to used,5
2022,"It pretty much offer you everything you'd expect from a mobile banking app. Works well, hardly ever crashes or hangs. Its very stress free for me. My most used banking app. The share button has stopped working, the interface needs some tweaking. Upgrade needed.",4
2022,"Customer friendly, simple to use",5
2022,this app is not helpful at all i can even login my account,1
2022,The features is not good.... I totally don't like the new mobile app,1
2022,Very good,1
2022,"I had to re-install for some reason and now that I did so , I can't even log in...the app just freezes immediately I open it and it doesn't open after that . I deleted it and installed it again to face the same problem again",1
2022,"I really starts using UnionMobile and I have current and savings accounts, but whenever l want to see my details of balance, that of savings appears. While that of current account couldn't appear. What can I do?",5
2022,This app is not working on my phone,1
2022,Very nice,5
2022,- Frequent failed transactions and network problems. - No provision for request of bank statement You guys need to improve your app. It needs to be convenient,2
2022,The best bank I have use,5
2022,"I hate to give this review because I just opened an account few days ago. I like the idea that you can use the app without an ATM card. But i so much hate the issue when I will wait tirelessly for SMS token when making transfer. I am a Mobile Engineer so i know when I say it is not a good user experience. Multiple times that I have left the app before the message comes in. By the time I come back, it will require another message which will take forever. Please fix soonest. Thank you.",2
2022,"This app is useless I opened the account Set my username Now am trying to logging All they ever show is, unknown error occurred The app should be updated",1
2022,"Unable to recharged over a year now, bad App",1
2022,It keep telling me to update my account and duplicate transaction..... Please what is the problem.... How can i fix it,1
2022,Nice app the must accurate bank app,4
2022,Always deduct money from my account 😥,1
2022,It was smart and ok,5
2022,There is no instant payment option,3
2022,"I tried to operate my Union App severally even after following all the update procedures. The Bnk has recently upgraded its systems I tried severally, but the app could neither work nor the Upgrading formats. I checked my setting and found that all my apps were placed on the Auto Upgrade mode. I did all I could but to no avail. I therefore had to wait until when the Auto Upgrade is completed and the app instantly turned to its functional operations. I remain grateful.",5
2022,Good,5
2022,"I can't just understand this app, your balance will be deducted And i can't make any transaction up till now😶",1
2022,I can do transfer on this app telling me that have reach my one million limit,1
2022,Is like you people to duping your customers that's why you transaction always hang if you know what is good for you let me see my money ooo so in this buhari session to dey play with people money... after this card expired our business together expired as well,1
2022,Very nice 👍 banking app,5
2022,Very annoying and frustrating!,1
2022,"This bank is not bad but one thing is that, they will keep deducting your money unnecessarily! They kept deducting my money for nothing, if someone send me money, either to give someone or my own personal money, they will surely deduct from it and I would have to be looking for where I'll see another money to complete it and that was bad 😓 When you don't have any money there, they won't do anything but once you receive a credit alert, they must deduct it! Why?? You need to check in to this 😭",2
2022,"Always reliable and accessible anytime... Always delivering back to back, one of the best banks I know of.",5
2022,Excellently ok,5
2022,"I thought your developer are serious minded but its all fake, i can't transfer with the App, always logging me out. Get a new Developer for your App !",1
2022,Delaying!! I hate this App think I will close my account on Union Bank,1
2022,The app is nonsense I created a password but tried logging in with the password they said incorrect password,1
2022,Good,5
2022,Can't work without data,1
2022,It a very great app keep it up,5
2022,Very good pls i dont no what happen i cant make tranfer from my app again,5
2022,Dull app,1
2022,Can the app also be used from getting loan from the bank,5
2022,Why I can't operate my accounts I report my branch till now it's not solve my problem why?,2
2022,It's a good app but I can't find where to change my transaction pin in the app,3
2022,It was good until when it started cancelling my transaction saying something went wrong contact customer care or visit nearest branch,2
2022,Nice app,5
2022,I love this Bank,4
2022,"Please help, am unable to download and install the app",1
2022,"Nonsense app, since I created union bank account am enable to access the online banking app, worst app and useless bank.",1
2022,Ur app is not downloading,1
2022,A very frustrating mobile application Can't open a bank application Keep saying something went wrong,1
2022,The app is really great and works perfectly,5
2022,Brilliantly,5
2022,"Need help pls, can retrieve my app acct neither open a new one.",1
2022,"Worst bank, can't still receive alert even after updating my mobile number",1
2022,The App is unable to print previous transactions. Keeps saying No Data found.,2
2022,Nice app but please I am having problem on how to increase my transfer limit on this app I didn't get it nothing like self service on the app for me to increase the transfer limit,5
2022,Excellent,5
2022,Aghh.. I cant even register. I have imstalled amd uninstalled severaly. What could be wrong,1
2022,Quite fulfilling,5
2022,Union bank is one of the best but why is it hard to login with the fingerprint option saying authentication error,4
2022,Good,5
2022,Thanks you so much for producing the mobile app it is easy to make a transaction.,5
2022,Good,5
2022,"Union app is the best mobile app,fast,stable and network free.. please you people should add where someone can activate and deactivate there ATM card in case it's stolen,lost or scammers getting details of it.. thanks i will always rate the app 💯%",5
2022,Y obi TVB byy,4
2022,"Union Bank app has been a good one so far It's impossible for everything to be as we want but they have been trying their best to satisfy us The only complain I have is their charges, the charges has been too much. The app kept deducting my money Pls check into that",4
2022,You people have not done well at all. You deducted my money for a transaction I didn't make and got me stranded. Complained severally but your officials are always up with an excuse. Refund my money ooo,1
2022,Awesome experience,5
2022,Work on the loan. Loan registration for self employed is not opening,1
2022,Please what is the limit of my account An account with verve card please,3
2022,please I want to open account after they ask for my bvn they still ask for my otp hope they will not remove all my money that I put in other bank????,1
2022,"PLEASE DON'T REFER ME TO CUSTOMER SERVICE. Kindly tell us here why we cannot transfer from one domiciliary to another domiciliary acct using this app? With other banks app, you can transfer to anywhere in the world.",3
2022,Its not installing on My phone,1
2022,"Excellent app, I love it",5
2022,"They keep telling me that my profile is blocked when I want to make a transaction, I'm unable to send money to any bank at all, terrible",1
2022,Love it,5
2022,"Kudos, but needs more work! Would rate 5 stars when these complaints are addressed: 1) 'Loans' in the 'Services' section does not go beyond 'What is your employment status?'. 2) Recharging through the app mostly shows error messages and takes forever to load. 3) I have started getting messages that charges on transactions done months back were not made and some money, deducted. There are one or two other issues that I have come across during my attempt to be familiar with the app's functions!",3
2022,Finding it difficult to download,5
2022,Don't bank with union bank They debited me with #10000 on 11/3/22 for failed transaction and they are yet to reverse it T,1
2022,Very good app,5
2022,Nice one,4
2022,Good,5
2022,Good,5
2022,The number that I used register my online banking has been lost and I want to login my account into the new phone I just got but it's sending otp to the number which I don't have access to it anymore please can you help me with this maybe they can send the otp to my Gmail,2
2022,"Very nice and awesome app, gud user friendly also. Kudos🙏",5
2022,"Money was transferred to my account but only 25% of it was shown on my main balance. An online transaction was made and no email notification, or statement was made on the exact amount yet my account balance had been deducted.",2
2022,Greatest,5
2022,Very good quality app,5
2022,"Very sluggish bank with super poor customer care and stupid account officers especially Ada in Area 3, Branch. I regret opening an acct with Union bank. Rubbish",1
2022,Can't confirm my 4 digit pin,5
2022,Nice,5
2022,"Good app, good Bank",4
2022,I can't update this app,1
2022,It's very fantastic and awesome app.,5
2022,Good 😘😘😘,5
2022,"UPDATE,:app is now functioning well as my transfers was fast and furious thank you for listening to our complants @ union bank team as every new update is coming with more improvement",5
2022,It's been working fine just delevoped an issue,5
2022,So good,3
2022,Satisfactory,5
2022,The app is good,4
2022,Very awesome,5
2022,"Union bank mobile app is actually the best app for mobile transactions, fast and reliable, never had issues since using it 2020 till date 🙌",5
2022,I cnt generate my transaction pin now for close to 2yrs since opening my cooperate acct,2
2022,Nice app 👌,5
2022,"This is by far the most annoying bank I have ever encountered, I am closing my account and I won't advise you to bank with them.",1
2022,Good to a great extent,4
2022,It's get network issues sometimes. And the font is too small for elderly people,3
2022,Excellent app,5
2022,"This app is a disappointment I CAN'T EVEN LOGIN OR ACCESS,UPDATE OR USE MY APP",1
2022,Takes time to download,1
2022,NICE MOBILE BANKING APP Very good and easy to use,5
2022,The app on my device is very slow.,2
2022,Rubbish,1
2022,"Why are guys so wicked, if I want to Make a transaction tell me to use otp to complete my transaction, what about if someone miss placed is alert sim, All Nigeria bank is having this problem,",1
2022,Lovely and easy user interface,5
2022,Please i want to notify you that the Union Bank App doesn't download receipts anymore... Its been more than a month now,1
2022,I have a big dick,5
2022,Good,3
2022,Nice,1
2022,"I use to make transaction with my union bank password 826 but its block and my debit card is block, i lost it and i block it true my phone. i only use *826# for mobile banking.",5
2022,"Hello please can you add were to log dispensary error on the app,,am tired of going to the branch thanks",2
2022,So frustrating. I have not be able to log in since November last year 2021 till date. Rubbish app,1
2022,Very good,5
2022,Dont ever download this app! This app gets worst by the day! No single improvement! Very useless app! To topup airtime takes enternity! Keep on bringing up error message! Nonsense and useless 😡😡😡 I choose 1 star because that the only way i can post this review else the app deserve 0 star! Keep waiting for me to help you fix your useless app! Nonsense,1
2022,This application is not opening account,1
2022,This is so mad i dont know reason y you people keep removing my money this is so mad i need my money back on time pls,1
2022,This is the most stupid bank online mobile app i have use it will say type credentials after you've done that it will always say something went wrong,1
2022,App is great if I may say Everything about it is amazing,5
2022,"Can't transfer above 20k per day was told to upgrade account limit for transfer in the app using my atm card but after inputting my card details correctly it keeps telling card validation failed, over a month now same issue. That's why I don't even use the account anymore",2
2022,Thanks to Union Bank. The app is really saving me from stress and time. Pls keep improving,4
2022,I love Union Bank,5
2022,Safe and reliable,5
2022,Have use this in my first phone but I lost it But unfortunately when I get another phone i try to log in back but is said my password/account number is not correct I try my is still the same,1
2022,Pls I'm finding it difficult to fill the transaction pin. Although I don't have it before and it's written existing transaction pin. Pls I don't know what to do about that.,1
2022,I tried to link my card with the app and I followed all the instructions correctly but it still tells me card validation failed,1
2022,Is helping me for easy transaction with others e.g bank's and also an individual's...,4
2022,Love,5
2022,Good app try to download,5
2022,"This app is quite annoying, is like it's works once and their service is terrible.",1
2022,Its a simple app But it should also be able to reset password or username..one can easily lost those easential stuffs..,2
2022,GOD IS HERE?,5
2022,"Hi I cant use this app on my Android phone, android 11, I don't know if there is other app that can help me access my account details....",1
2022,Very good,5
2022,It rubbish it no opening,1
2022,"This bank app needs a lot of upgrade, and your customer service on the phone is 0. OTP not coming",1
2022,"I see nothing good about this app, since i download this till today, it keep showing me ""something went wrong"" and it refuse to open.",1
2022,"Worst experience .could not even sign in,saying try again later",1
2022,Worst. I can't upgrade my daily transaction limit. Why is this happening??,1
2022,Best best,5
2022,Easy access always,5
2022,Please for the sake God update this app to at least aloud your clients perfor transactions... It's the worst app I have had...,1
2022,"I have been trying to sign in back on my union app a while now to no avail,due to the fact that the phone number and email I used to open it I don't have access to it again,due to the fact that it was stolen and I couldn't retrieve it back....pls can anything be done to gain access to my union app again",4
2022,"The app is good and user friendly, but it's generating a receipt without a date. I'll give it 3 stars for now, when or if the receipt is updated to carry a date, I'll add the remaining 2.",3
2022,Did not open,1
2022,Airtime recharge wahala. Everytime error 404.. Network wahala.,2
2022,Please you people should remove the otp part when someone wants to transfer,1
2022,"Very Useless Bank with useless staffs who are very slow in attending to customers needs, please do not download the app, it's a very useless app, you people placed restriction on my account without notifying me and this isn't the first you will do such a thing, and I have called and called yet nothing has been done, it's over a week now, useless people. God will purnish you people.",1
2022,I'm trying to retrieve my username but this application keep showing me something went wrong.,1
2022,Great,5
2022,Horrible bank.... With horrible app,1
2022,"The best, and remains always the best 👌",5
2022,This app become worst since the day I updated it. I can't do anything easily again on it. To send money is problem even to purchase airtime na big wahala,1
2022,"I think there should be a zero star rating. Why tf will i want to send money out, and I'm getting request module is not configured. Tried ussd, getting wrong input. This is one heck of a bad app.",1
2022,Love the bank,5
2022,Not bad,3
2022,Very slow to update and even to use the app it is very slow but i belive there can be an improvement,1
2022,How long day,5
2022,Nonsense!!! Frustrating!!! Depressing!! Your app have refused to download. Thought it was the network but changed network.. it didn't download. Work on it or get it out of this space.. Terrible!!!,1
2022,Download,2
2022,Good,5
2022,I think the is the best account,5
2022,"After receiving the printed out copy of the Pos agent sent to your bank. The bank is yet to reverse my#9200 and of which I have been calling severally with confirmation that my 9200 is still on hold on my same account then why can't the bank reverse my money back to me. So, government are killing us then you also want to be an instrument to suffer me on my 9200 abi",1
2022,Please you people should make an improvement in this app Please this app need more updates,2
2022,Good,5
2022,Good,5
2022,My app is not opening since december 2021,1
2022,Very good,5
2022,Excellent,5
2022,Very good app and easy to use,5
2022,Good but not easy to get your password and username,5
2022,"I enjoy the service, though there's room for improvement.Thank you for the privilege.",4
2022,"So frustrating and annoying ,how can an app like this doesnt have were to generate/Download statement of account. Please learn from other banks.",1
2022,Love this app love Union Bank 🏦 best bank ever,5
2022,Exciting,5
2022,"I have been trying to login since a day be yesterday, but it keeps telling me something went wrong",1
2022,An App Just For Customer Conviniency,5
2022,"With this app, banking has been a lot easier. For months I've not had a reason to visit the bank, I do my banking on the go. The experience is great. Love it.",5
2022,This app keeps stopping I don't understand what's going on am about to send money with the app but it keeps stopping u guys should fix dat right away cus I want to make use of my money,1
2022,"The most unhelpful banking app. My UnionMobile app. suddenly refused to function and told me to contact Customer care. I did. I updated the app., but registering became a problem. I've been attempting to register for over a month, to no avail. I keep being told to enter the OTP sent to me via SMS, which I did, also to no avail. I keep getting the error message that the OTP I entered is invalid. They seem to expect the OTP to be entered almost before you've received it. Interest rates too high",1
2022,Exelent,5
2022,Cantle,1
2022,Excellent,5
2022,Useless app noway to resset your password,1
2022,Great,5
2022,Terrible,1
2022,"Please this app is frustrating me. Please do something about it. I can't use in since January. There no option to refresh either. Even after updating it, am still having trouble logging in. 🙃",1
2022,"Best app for customers, I like it because it's simple and smart, highly encrypted with OTP and all of that... Thanks to UnionMobile",5
2022,It is not even downloading,1
2022,Good,5
2022,I love the bank,5
2022,Very cool,5
2022,I can't even register. When ever I input a one time password. It's telling me invalid,1
2022,Good app,5
2022,Av already download the app but is not working i don't understand what going on,2
2022,"This app is really disappointing I can't even login nor Register, so annoying 😐 pls fixed it as soon as possible I'm tired",1
2022,Very easy to use and no much ads,5
2022,Very easy to use,5
2022,"Been trying to download the app for days, that isn't working! So frustrating",1
2022,"Union bank, refund me my #20,000 you locked..there has always been so many debit on my account that wasn't reversed & other deduction that messages wasn't sent to me which I found out. Refund me my 20k Dat money is as result of all the accumulated illegal deduction & unreversed debits. You can't tell me it's your money. its stealing' STOP! I don't always use POS & if any, i recieve Alert immediately This reason I stopped transferring money to that account until my 20k is refunded back to me",1
2022,Good,5
2022,"Very bad,wish i could give it zero star rating lol 😁 this is by far the worst banking ever useless bank",1
2022,Great!!!,5
2022,"i wanted to open account through this application,i provideallthe required information asked,i even deposit 2000 naira from My debit card,after reaching step5/5 nothing again,no account number almost five days now,and i paid 2000 naira online.",1
2022,Shu'lbu Abdullahi,5
2022,Can I open this account Because I have do online blocking,5
2022,Cool,5
2022,"I downloaded this app 6days ago, went to union bank to logde a complain about my limit, but I was told the current app is old version. I try to update to new version did not. Developer, pls kindly react, I want new version.",1
2022,"If i eventually get to login, I am moving all the money away from this bank. This is the most useless bank app I have ever used. Its so frustrating. U guys don't deserve a star at all.",1
2022,"1. On my mobile app, under self service option, There is no option of increasing my transfer limit. So how can I increase my limit then? 2. It takes forever to get a reply via mail to ur customer service Union bank can still be a great bank. There are ideas we can explore.",3
2022,I love this app,5
2022,"Very useless app, even their banking system is worse.",1
2022,This app has frustrated me since I December last year. I can't depend on it at all. I think it's best ditching the bank for another. So frustrating.,1
2022,It works for me though it refuse to log in sometimes.,4
2022,It's all about date,4
2022,"I can't even log in ,this apks sucks 😞😔",2
2022,This is the worst Bank ever that i have ever seen. have been trying to do transfer since yesterday and is not going through ...even the bank app is not working,1
2022,Please you people need to remove token withdraw its stress alot,1
2022,Excellent,5
2022,worse app ever,1
2022,I find it difficult to download this app from playstall,1
2022,One of the best mobile app,5
2022,Pls why can't I download this app since how many months ago 😭😭😭,1
2022,To see my account,5
2022,Working great and powerful than others,5
2022,Hello union bank,2
2022,U dont even deserve a star. Your app is always misbehaving. Sometime to buy airtime is a problem. You will deduct money without giving airtime,1
2022,Your app has worked fine since installing. I clicked on your weatger widget and now it keeps poppoing up unexpectedly every now and then. It is quite annoying. How can I disable the widget?,2
2022,MUHAMMAD BUHARI,5
2022,I love this Bank Also happy for choosing Union Bank 😘😘😘,5
2022,Very good,5
2022,"This app settings is not good at all , at least there should be a providing space for someone to click as reset password, reset username. How can a app not have that , it's frustrating, you people should work on this , even if I click on forgotten password, there's no where to click as reset password. How can it be so .",2
2022,Issues were resolved.,4
2022,Love it,5
2022,Ok,5
2022,"Have been trying to transfer since, but to no avail.",1
2022,I cant even install the app,1
2022,Nice app,5
2022,"Too bad, must you punish your customers with this life frustrating app? make improvement fast before some people change their minds.",1
2022,Best... but not in my onw type,5
2022,Am not happy at all. The network is down,2
2022,"Very worse app, have not been able to login or perform any transaction for some weeks now. Have sent many mail concerning this but still no solution. Am switching to another bank!",1
2022,Very poor I hate this bank and this app,1
2022,Good to go 🎖,5
2022,Emmanuel okaor,5
2022,It a grate app I love it,5
2022,Very good,4
2022,Try to make d app show d full statement of account without requesting for it It will help alot,5
2022,I love this app. It really functions actively.....,5
2022,Nice 👍,5
2022,Great app.,5
2022,I want to install the app on the phone to enable me transfer money to wife and the children.,5
2022,Welldone,5
2022,"I have been trying to open my the app for two years now I kept having issues with at every stage I just got pop up messages of something went wrong I tried it again this week it turn out fine, to set up transaction pin the pop up message kept coming again This app is the worst I've ever seen",1
2022,This bank is been the worst bank have ever seen Because i cant do any transaction with my USSD i cant even buy airtime on my phone And it is the second day i open it that started doing this.,1
2022,"Most useless app in the world. I pity people planning to download it, rubbish app.wasted my data and Time for nothing 😡😡😡😤",1
2022,Good,5
2022,Its nice when i use it to transfer money but i can't buy airtime with the app. But to me Union mobile app is d best,4
2022,Is working well,4
2022,This bank is just worst for weeks now i can not even withdraw please what wrong,1
2022,"This app is very bad app, i can't even make transfer on it, is not good at all",5
2022,Good,5
2022,So far UNION BANK is doing good in OLEH in Delta State THANKS.,3
2022,Fast,5
2022,"Good experience. But please remove the statement, Dispute transaction please. Thanks.",5
2022,"Worst response from customer service, my money hasn't been revised for over two weeks now😓.",1
2022,"I dont have time to write my annoyance, union bank mobile and the entire union bank management is nonsense if i can say. Using the mobile app is fraustraing How can i pay a bill almost two months ago, the transaction was failed yet i got debited, this is almost two months and no refund, ive been to the bank repeatedly but the customer service people are trash, nonsense people. You can chose what you do with my funds, but ive also got what to chose to do with my account. Rubish people",1
2022,I really appriciated about this app,5
2022,Hmmmmm I don't have much to say,1
2022,Best app out of the three Bank app I use,5
2022,Perfect App and best banking,5
2022,"I was unable to login for some days now, it keep saying unionmobile has stop open again. This is giving me a though time",1
2022,GOOD ONE,5
2022,"What wrong with the app it keeps stopping I can't make use of it ,and even the ussd is even having an issues ,so annoying",1
2022,"This bank is simply the worst ever. I've been unable to perform online transaction with my Atm card and to be enabled on the Otp platform is another issuere,the system is always saying ""Unknown Error"" and I've been unable to do a whole lot of transaction. Went to the bank twice,not properly attended to. E don tire me sef.",1
2022,Amazing,5
2022,"I wish there is zero star because the app won't let me register and it's frustrating, No need for feed backs, cuz I have already deleted your app.. Thanks",1
2022,Excellent,5
2022,I like this app...it's so useful,5
2022,The app is worse app I ever seen. It will always write something went wrong when it reached password setting.,1
2022,This is the worst banking app i have ever used. Its too poor.I wish i can unrate it. Their customerservice is too bad. Nothing good abt this bank. I wont advice anyone i know to open account with this bank.,1
2022,Wonderful like no other union money my legitimate handles Thanks so much union bank,5
2022,Good,5
2022,Good,5
2022,Ok,5
2022,Why is it hard to register in union mobile can it be network or what,1
2022,I'm having troubles trying to register on the app. It doesn't go beyond the account validation step.,1
2022,Though,5
2022,I like this mobile app for my easy transactions,1
2022,Good app,5
2022,Great app,5
2022,This is the worst banking app i have ever used in all my experience. For the past 3 weeks now. I can't transfer or do anything. I have gone to the bank three times now. Keep telling network issues. Wish there is zero star,1
2022,Why is it so terrible in buying airtime and data ? I regret updating to this so called latest version. The recent app was very convenient and absolutely stress-free unlike this terrible one. It would be good if it could be worked on as there are tons of complaints from almost everyone. Thanks ❣️,1
2022,Not even starting at all,1
2022,This app is so easy for me to transfer money,1
2022,Very good,5
2022,Can you open account in the app,3
2022,Good,2
2022,Nice app,5
2022,I just like the bank for their cooperation,3
2022,Great,5
2022,Good,5
2022,Thanks for letting me,5
2022,This is the best mobile app ever 🥰,5
2022,Debited 5000 naira from my account,1
2022,Good,5
2022,"I have would rate zero if is possible, stupid staf most especially What's app agent, very frustrated for people who is not in Nigeria no one to help, nobody is picking the phone this back should work 100 year without salary they suck thunder will fire them one after another.",1
2022,For some months I can't buy airtime from UnionMobile and its very frustrating,2
2022,I have been trying since last year to open my app but it's not working out. Have gotten another ATM CARD yet it's not working out. Pls what do I do for the App to open on my phone.,1
2022,You branch in Makurdi needs to sack those egoistic staff in the customer care unit. They are rude and arrogant to customers. I went to the bank last week Thursday to drop a complaint about the debit I experienced but it was never reverted. This woman collected everything and dumped it. To this day I have not been called. I cannot say how disappointed I have been with their services.,1
2022,"You don't even deserve a star from me, i just gave it to enable me share the worst of my nightmare mobile banking app experience of all time. Your network on the app is worst, for banking transaction it is quite okay, however buying airtime and data is hell of a life, i have resolved never to use it to buy airtime or data again. Pls Union Bank do the needful.",1
2022,Thank you,5
2022,"They are the best,fast withdrawal and there app is very good and easy to use",5
2022,Easy bank,5
2022,"Based on the numerous negative comments here, I think something should have been done to improve on the effectiveness of this app. This app needs serious attention in order to earn people's reliability and higher ratings.",1
2022,Nice and fast,5
2022,I hate this app it won't even let me set my new transaction pin and also it won't let me log in into the app have been trying this for over a week,1
2022,"Your system remove money fom my account, no debt alert and write minus in my account again. Why",5
2022,Simply banking,5
2022,The date of transactions are mixed up. I did a transfer on the 8th January and the app is showing me 10th. We are not even 9th of January yet? Pls fix this. This is embarrassing.,1
2022,Bad bank and app Everything about them is not good at all,1
2022,I'm unable to transfer using both the mobile app and ussd code and I have complain couple of times to the customer cares and they keep saying nothing is wrong with my account.,3
2022,Good,1
2022,Why is it that when ever i try to create a transfer means with this bank it's always something went wrong or timeout,1
2022,I will be giving it a star until the resolve my problem I can't transfer or do anything why? 😭,1
2022,Good,1
2022,Excellent! Truly simpler and smarter!!!,5
2022,I'm enjoying it,5
2022,I've not been seeing my transactions alat 🙄,1
2022,So good.,5
2022,Satisfactory,4
2022,Is fast and reliable,3
2022,"However, downloading mobile apps is a problem that the bank needs to look into, please",4
2022,Great,5
2022,"This app is not good,unlike the previous one I downloaded which I enjoyed using.A",1
2022,This app is good though but union bank don't really attend to customers complaints at all and account officers no dey get chill at all,5
2022,Good,5
2022,"I have been trying to setup the app without luck. I am asked to choose a pin, I do that, press next and APP tells me ""pin invalid"".",1
2022,Nice,5
2022,This is nonsense app am not able to login pls help us update this stupid app,1
2022,A very perfect App. Pls down load!,5
2022,"Please fix the problem of recharging airtime on the app , it's really annoying",1
2021,Good App,5
2021,"Bad experience for a first use, keep saying something went wrong and can't retrieve username. I don't know if it is by force to build app",1
2021,It so difficult to use it because of apps is not fast,1
2021,Union bank is one of the best bank app i love so much. Pls how can i be able to delete saved beneficiaries. I have tried but could not. Explain to me bcs in the previous app is easy to do so???,3
2021,"Honestly, this app is so frustrating",1
2021,nice app,5
2021,Please u people should send back my 1500 all till now I have not received any airtime on my line and this is not the first time u people are doing this to me please send this 1500 because it very painful because it my last cash at hand then,1
2021,I am not getting what I need please why can't I check my balance and make transfer with my mobile,3
2021,"Very cool. Please include features for managing credit cards, like ""block"", ""unblock"", ""destroy"" just like the debit cards.",5
2021,Nice app,5
2021,Perfect,4
2021,I regret opening an account with union bank....the app is as good as useless..cant make transfers on my app.,1
2021,I would give it 4star ratings because asides the few problems the app has.its actually fast and reliable.I suggest you guys work on removing the acc balance immediately one opens the app.its a private something.let there be a space where one can click and check for it.pls also work on airtime transactions.its getting frustrating,4
2021,"This is very fustrating., Customers were complaining about app not functioning for over months., And nothing is done about it. All care about is sending screenshots., How is screenshots going to solve other customers satisfaction problem...?!",1
2021,It is a good app,5
2021,Nice,5
2021,So stupid and a total waste of data downloading.... Cant even make on transcation either no network or the transcation being reversed or something else...if you guys cant serve us its better you leave d mobile app alone instead of joking with people,1
2021,"This app deserves no star at all! One of the worst banking apps ever. I've been trying to set up the app on my phone since the last two days, I kept getting 'something is wrong' error prompts. You guys should debug or worst replace the app, it is very useless and so frustrating!!!",1
2021,Nice and working banking app. It has really helped me in making transactions and so many other union issues...,5
2021,Trusted,5
2021,"You app service has been so very very bad and frustrating for the past 2montgs I have not been able to send money or buy airtime and data subscription, it feels very annoying..... Trybamd work on it....",3
2021,I can't do transfers,1
2021,Nice,5
2021,Good and easy to operate,5
2021,"Poor working, not opening",1
2021,"Very good update for secured, easy and convenient banking. (1) Current updates have issues with OTP and Sms.(2) Airtime purchses. Please addresd these issues. Thanks",5
2021,I love it,5
2021,I want to use my own account,3
2021,"It's quite nice but I don't know if my account is hacked it can block it before visiting the branch office, and can someone apply for an ATM master card online on a mobile phone. Thank awaiting your response",5
2021,Union Bank are foolish very very foolish I have a balance untop my money 900 naira I bought airtime of 350 and my balance is 200 naira u people are criminals God will punish you guys am going to that bank to collect all my money and close the useless account fools criminal 😡,1
2021,"I can't install the app on my phone what could be the problem?(please assist, l really need the app. Thanks",1
2021,Bad,1
2021,"Would have given negative starts if it was available . This is a very bad app to start with, coupled with a bad ux design, always popping up with errors, simple transactions such as purchasing airtime seems like a very impossible task to complete, for transfer, you just have to retry your transaction again and again. Even your internet banking seems more like a harder task, just seeing the menu makes you tired, performing transactions takes forever, with tech, nothing seems easy with union bank",1
2021,My experience with the app is Soo poor I can't even activate it Always saying something went wrong anytime I try to log in Union Bank can frustrate once life,1
2021,"For now, I'm rating this app a star, until the bank took their customer serious and resolve their complaints like other banks do. For over 6weeks, I've been moving from pillar to post just to resolve the issue of my Union elite card, its not sending me otp and I have complained severally and call the customer care for solution... uptil now, they have refused to work on my card. The worst is that, I can't even use the card to buy on jumia talk more of Ali express, I hope my issue gets resolved.",1
2021,"After deleting my old app to download this one,I can no longer log in.and don't have a valid atm at the moment, pls who can help?",1
2021,Good,1
2021,I can not export my statement of account from the application. So bad.,2
2021,I read through the reviews and I was discouraged not to download the app...I did just now and it worked perfectly; smooth and fast transaction,5
2021,Banking made much more easier,4
2021,Very good and fast for use,5
2021,😒,1
2021,Why is my Union Bank app not opening,5
2021,Its bad. Improve,1
2021,Dis app can be very annoying ehn... have not been able to buy airtime for weeks now n it is very frustrating.,1
2021,"What the hell is wrong with this app.. can't log in, can't do anything on it.",1
2021,How I wish there is 0 star this bank is the worsted bank how can u debit me for days now without crediting the other bank and your customers care are the most busy customers I have ever seen I don't even no why I create the bank at first,1
2021,"I regret ever banking with Union Bank, this is the worst bank I've ever known. Their services are very poor",1
2021,"I am giving this app 5 stars as my own contribution to add to the general 3.5 stars as of now. My early experience with Union Bank was nice, not until I started online transactions. It seems I have lost some of my money because of online transactions, I have laid complian and nothing has been done. I couldn't retrieve my Union Mobile password because I couldn't receive OTP, after the app update, the app tells me that ""User does not exist"".",5
2021,"I've been calling and going to bank for a POS transaction failure but was deducted in my account and it's over 2 weeks now but you people don't want to refund me, same as this afternoon 2000 naira was deducted again from my account due to a POS failure AGAIN!!!. Please help me refund my money cause that's the only amount I have. Fix my issues NOW!!!",1
2021,"A very stupid and unfortunate App, I advice people not to use this app and bank, the app is recalling frustrating. It brings error when you try to use the app for any transactions.",1
2021,"i dont even know what to say now, this bank is really frustrating, i transfered money to another bank and the transaction failed but una still debit me two times, no reversal for three good days now eh, ok what do we call this one na, i was on my own oo, they say make i open ubn, is alright",1
2021,Amazing,5
2021,I make transfer from my union account to my fairmoney wallet since yesterday till now I never ythe money,2
2021,Why is the updated app slowww? Like it takes a whole day to open. I hardly make transactions. I use USSD these days. I can't even check month old transactions. The rating for me is less than three stars. The latest update is zero for me,2
2021,Apritiated No wonder,1
2021,Very annoying since yesterday night trying to download this app not even going,1
2021,I can't get even login my mobile app i can't do anything with this stupid app,1
2021,Have been trying to make important transaction but keep telling me to update my account okay I called the number and nothing just wasting my airtime and time I chatted dem through email since 2 days ago no response,1
2021,It is a good app,5
2021,For over 24 hours trying to install this app not working 😭,1
2021,"Very boring app to use, can't transfer or check statement. The frustration is becoming unbecoming",1
2021,vary straight and easy going app,4
2021,"One of the best,in the financial institutions",4
2021,I love this app,5
2021,Till further notice,1
2021,I regret bankin with you.,1
2021,Good,3
2021,This app is the worst mobile app I've ever seen. You can't buy airtime. Nonsense App.,1
2021,I hate this update,1
2021,Banking with union Bank is one of the annoying thing ever why do you always keep creating problem for me,1
2021,Common card I cannot buy. Una go upgrade all and downgrade the service it renders,1
2021,This app is rubbish Waisting of data,1
2021,Please do you guys even have any customer service representative at all. I've been begging you guys too reply me for 4 days now. How will I be begging a whole Bank to reply me. Plus your app only works about 30 mins over 24 hours a day. Very bad,1
2021,"Well i thought the several upgrades will fix the issues that keeps coming up on this app, but far from it. Airtime top up is war on this app and on ussd.imagine getting error messages when trying to buy airtime and you go to ussd and get insufficient fund when you have enough. I go soon leave am for una sha.",2
2021,"Does it mean when that, Union Bank don't have an app? This one here, once downloaded, it won't work. Please the management should look into this.",1
2021,Rubbish App. I can't even purchase DATA PLAN and is always said enable to connect. Union bank need to upgrade their APP.,1
2021,Wonderful app.,5
2021,This app is frustrating me it's not opening on my phone anymore what can I do? I have installed and uninstalled it many times,1
2021,Who insult my bank will die next week,5
2021,My love for this bank is 100% like no other. I really like the services cause my transactions are very fast unlike other banks. I think i deserve Christmas gift from this my bank 🤗💓💓💓,5
2021,Union bank mobile app is really frustrating. You guys should pls improve.,1
2021,I have seen no much problem with the app...I really can't see what y'all are complaining about the app or bank,4
2021,I regret the day I open an account with this bank 1000% And can't also transfer with this app.. And the biggest problem now is that I don't longer receive OTP sms,1
2021,Perfect work 😊,2
2021,"Since the last update on union app, everything became worst, we cannot login to the app and check transactions. The app infact is not opening.",3
2021,Manageable,2
2021,Couldn't transfer more dan 20k which is contrary to wat u was told b4 downloading d app,1
2021,Very satisfactory,5
2021,Good work,3
2021,This is the worst bank app I've used. They disappoint when you need it most. I wish there is zero rating.,1
2021,The app is okay for me now i hv rate you people two ⭐⭐ it's 75% helpful,2
2021,This app is currently annoying me... And I'm not finding it funny ever since I uninstalled and reinstalled the app I haven't been able to log in... Keeps telling me unable to process my request try again for months and the customer service reps keeps telling me to keep on trying.. how else do I try when the error message had obviously persisted... Really annoyed,1
2021,Union bank to set u my mobile banking and is alfecting my busness.,5
2021,Great,1
2021,There is room for improvement,3
2021,It doll I don't understand it I need explanation,1
2021,Can't you work on the error message when trying to buy airtime. A lot of people have complained but yet nothing is done to rectify it.,1
2021,Honestly this bank app is a disgrace to the sentence bank apps Union bank you have failed,1
2021,Ahmed Ismail Talban jega,5
2021,Nice,5
2021,"Unable to activate, still trying to re install but not going through. Union bank network is very poor",1
2021,A good app,1
2021,Good but there are opportunities for improvement,4
2021,"God this is d most stupid app I have come across, mtsssw,when downloading u just waste ur data it just keep hooking and at d end it refuse to install.",1
2021,"Useless bank, useless app. I regret ever opening a corporate account with this useless bank. Opened account, took a month for account to be activated, and account has been useless since then. I will transfer money into account and I won't be able to transfer the money out again, except I recharge with the money. Profile is always blocked for no reason. I hate this bank for making me go through so much emotional trauma. After debiting 8,500naira for what they call ""search fee"" 😔😔",1
2021,Very useless app from a useless bank,1
2021,It's almost impossible to use this app to recharge your phone. It's like that for some weeks now. You guys should do something about it.,2
2021,This is very to easy to transaction at any wher6,5
2021,Such an amazing bank app,4
2021,"With a promise to address my concerns (customer service, mobile app and more) and thanks to the Agent that called, I am reviewing upward. It's our bank, all I want is improvement we can all be proud of. We are observing!!",3
2021,You dey mess up,1
2021,Musbahu Abubakar Garba,5
2021,Very effective,5
2021,Since have update my app I can't recharge directly from my bank again is frustrating and I really need to recharge my account pls find something to do to this,1
2021,Great,5
2021,Very stable,5
2021,This union app is annoying because one can not operate two accounts of union bank with it . i have two accounts one saving the other current account but is quite unfortunate that the two cannot work with this app. Infact the app need to be upgraded.,1
2021,Ok,5
2021,Keep improving,5
2021,Cool,5
2021,Anytime I want to make a mobile transfer it keeps bringing up PROFILE BLOCKED this so frausting,1
2021,Best ♥️,5
2021,Y is the enaira not funding from my account,5
2021,So lucky app. I like so much,5
2021,I love The Bank Application Is Very Easy To Handling Fast Transection To Other Bank I Give 5 Stars..,5
2021,Good,5
2021,I download this app; filled and uploaded all my documents but I can't initiate payment since yesterday,1
2021,Good,5
2021,"I use to love this app, I've been recommending this bank to my friends but with this recent update you made it so hard for me to use and can't even buy data everything so confusing, the simpler it was the Better",1
2021,"Very, very Functioning",5
2021,Your new update is pretty terrible. Almost every transaction get hooked or failed.,1
2021,"Very bad, for sometime now, about 2 week can recharge (buy airtime) with this ap",1
2021,"This app is the most useless bank App I've used, it will definitely disappoint you when you needs to make use of it..",2
2021,"This bank is the most annyoing bank app i have ever use on planet earth... It most give one problem to another anytime you want to use.. It will work for a month, the next 3 months is gonna be full of one error to another.. Is it that you lack computer litrates to get this thing working well without those flamesy issues all the time or what??.. What rubbish.. Only to load recharge card is a problem, whats all this..",2
2021,Very excellent,5
2021,It's frustrating and disappointing. I really regret downloading this app. I'm not supposed to give you any star but it's least I can do that's why. Thank you.,1
2021,You guys are so annoying 😡😡😡😡,1
2021,"This is really frustrating. The customer service worst, you send mail upon mail no reply",1
2021,Goid,1
2021,Gud,5
2021,I like app,5
2021,This is the most annoying banking app ever always displaying error most of the time,2
2021,I Hopefully looking forward to get better service in your app,5
2021,"I can't even download the app for over four days till now, why",1
2021,I actually came here to see what people are saying about the app and then I realized I am not he only one that is being frustrated by this app. Imagine just switching phone and the app that you used hours ago isn't available for you again. Even after you've typed the right login parameters. Arrgh!,1
2021,"Now I see reasons why people open their mouths when I tell them I use Union Bank This App can frustrate one's life, imagine me having money in my account and still can't recharge at an urgent time🤦 My Account has been debited twice this year without reversal, what an old and frustrating bank it is.",1
2021,"Pos debited my money since on Saturday and they said the bank with refund my money, The bank has not refunded my money yet, This union bank is one of the most useless bank I have seen no cap..",1
2021,"I found this App very disappointing and frustrating, I can't log in for the past 3 weeks. This is unexpected!!!",1
2021,I would have loved banking with union but this one that all am seeing here are complains look like i should continue with my other bank.,1
2021,Wonderful performance,5
2021,Nice 👍,5
2021,There are a lot of issues and bugs,1
2021,"I regreted banking with union Bank in my life, no competent staff. I made a complaint since last week, and nothing was done, not even a response from the bank. Honestly i tired of you guys. At times you people will be deducting my small money as if i am son of Dangote, God dey oooo.",1
2021,Worst app ever,1
2021,Good,5
2021,Worst banking app ever,1
2021,Excellent,5
2021,"Really this app, bank and it's service is really very frustrating and annoying. I regret ever banking here, since early this year have been having issues of block acc and credentials not complete, have gone to fix it so many times and yet still the same problem. Have even called their headquarters and they promised to fix it like I feel frustrated and if I have any opportunity now I'll take back my money ASAP and block this useless acc I opened here😡.",1
2021,Over a week now i cant access my app what is actually going on,1
2021,Very good,1
2021,I don't understand your network this days,1
2021,Is like I'm regretting the update I just did recently very dis appointing,1
2021,Union bank app is the best bank app used. I will say it 100% making sense.,5
2021,You guys would have used snail as you logo instead of horse 🐎 This bank na rubbish..,1
2021,"I purchased airtime through this app two weeks ago debited but not successful, no refund of my money till now. This app is useless!!! I have sent mail through my bank email before but no response!! 😔😔",1
2021,This is the worst app have ever use always difficult to login no star from me,1
2021,Best,5
2021,These bank is stupid and useless,1
2021,This App is now officially useless...cnt even log into my account anymore,1
2021,This updated app is really disturbing so slow work on it,1
2021,"I seriously don't understand what's wrong with this app,is really not working for me after downloading this app I can't even make use of it, it's very poor",1
2021,I just dont have words to describe this app. Im not happy at all,1
2021,Awesome,5
2021,"App not working on Android since the recent update. I have uninstalled and reinstalled, same experience. I can't even sign in or do a password reset. Union Bank fix this please.",1
2021,Very good,5
2021,"Everytime network issues, especially when you needed to do an important transaction",1
2021,The app is good but..one have to login out and in to see current balance... doesn't make sense. there should be room for refreshing the balance in the app.,4
2021,Union bank needs to upgrade their mobile app or revert their app back to the old ones. Before I could easily disabled my ATM card from my mobile app but now the option is no more there. I lost my ATM card and I want to disable it from my app but I can't find it again. Are you progressing or regressing? I just don't understand,2
2021,Very bad app,1
2021,"Thank,s for banking with me",5
2021,Complaint logged was unattended too. Useless App and bank,1
2021,Why is my limit of transfer 20000. Please how do i upgrade it?. Thank you,1
2021,"Union Bank really needs to improve it's app, for some months now the app has not been reliable. There is no guarantee when you can successfully complete a transaction.",1
2021,Very good and interestiing,5
2021,I enjoy the old version better than the new upgrade. But all are great and I like it.,4
2021,Good,5
2021,Nice,5
2021,Rubbish app,1
2021,Extremely bad,1
2021,Today i regret ever having this bank app so frustrating over a week now it cant even be open.,1
2021,Always problem with connection. Other banks which I use with the same network don't give me this problem.,3
2021,Very erratic!,2
2021,Stupid bank and useless app,1
2021,"What kind of useless app is this nah? Please wat we are going throug in this country is enough, dnt add urs, @union bank🙄 this is so furstating, nonsense",1
2021,Good experience so far,3
2021,Please union bank you people are just deducting my money someone sent me 3k 2days ago I can only withdraw 2k and today now I want to collect the remaining 1k its saying something I cant even explain insufficient balance And same last week I make use of pos to withdraw 2k twice it was declined and I was debited instantly but no money to collect pls refund my money ooo,5
2021,If i could go lower than one i would...very useless bank..always having network issues...let me just find my first bank atm first...I'm porting from your useless services...,1
2021,Please fix all issues this app is so crapy,1
2021,"This bank is frustrating me ,for about a week I can't make transfer",1
2021,Nice app,5
2021,Very disappointing bank,1
2021,I earnestly wish there was an option for zero star. Union Bank just keeps disappointing its customers every now and then and don't even deserve half a star. . There's always a downtime on this app and ussd won't work either. Who goes TO the ATM outlet these days? Only the customers of this incompetent bank. I wish I'd never opened an account with them.,1
2021,Average,3
2021,A very nice place to be,5
2021,𝐔 𝐚𝐫𝐞 𝐭𝐡𝐞 𝐛𝐞𝐬𝐭 𝐨𝐟 𝐦𝐲 choice,5
2021,Excellent,5
2021,Why on earth is *826# not working currently?!! It keeps showing service unavailable or service input and its annoying for real.,1
2021,"I enjoy using the app. it's so good and easy to use, sometimes I do more than 5 transfer in a day and it's fine keep the good work and if there anything you need to add you should do that now, because some people has many issues with the app, but I don't have any to be sincerely.",5
2021,I'm always having a very poor connection whenever making transactions.,1
2021,"This bank and their services no deserve rate, I really regret banking with this bank I can't make transfer and airtime it really painful 😡",1
2021,The network of the app is very slow,2
2021,Good,5
2021,"Even the one star it's for me to be able to talk, this bank has now become among the worst bank in terms of bad network and trouble in logging in in the app,, u cant even log in than to even check balance, load card or even transfer..... NO satisfaction 🙍😕",1
2021,Nonsense I can't even get an OTP,1
2021,This bank is useless for like 3 days now have not been able to transfer money it useless I think they should sell it out because it causing trouble out there,1
2021,very active,5
2021,The app works well just that sometimes its postdate transaction receipts,4
2021,This is the worst application they have been frustrating me since morning this ban na for old people I swear make zenith or GT Bank enter ogwashi I go leave una common otp pin una no fit send,1
2021,Nonsense bank with their app I login my unionbank I put my account number they told me to die start a 26 and 27 harsh I died all my phone nothing happened I died on my phone extemporise what is that what what what was that,1
2021,The app is good but today I have been trying to transfer since morning but couldn't it is say HTT 400 bad error what does that mean and I have not gotten alert of money sent to my account pls work on it .. Thanks Mrs joyce okhihan,3
2021,I don't even understand this app again I can't even login again I uninstalled the app and I try to open it again and they said they send me OTP code I can't even find any code in my phone I don't even understand for like two days now,5
2021,Cant login...,1
2021,Well it been a nice app but what I don't like is the network is very slow pls you guys should find a way and fix it,1
2021,"Always glitching. Why is that, tge app wont just open for some time. It wont login. And its when its needed most it does that. Alwat saying, ""sorry there was a problem processing your request "" im fed up on this app.",1
2021,"Good app, I've never had a problem with this app, but now I don't know what's happening, I can't log in no more, always says, there's a problem with the package.",4
2021,Is lovely to use but I requested for Master card with the app but I never received any call or message about it pls help,1
2021,I have been trying to log in my acciunt but is not opening,1
2021,This app I don't know how to thank the maker of this app for creating the most useless app in the world Ever seen I opened the moblie app once I trying buying recharge card from the moblie app but I have not received anything till today. And I have not been able to login since that day,1
2021,You can't completely hide your Ballance If you hide your Ballance it will still show while trying to make transfer,3
2021,Return my N1500 you guys stole from my account before y'all get a full star.,1
2021,I love union bank so much,2
2021,"Union bank the most useless bank in nigeria. I borrowed a loan from phone app [palmcredit] and transferred it to my Union bank account so i can withdraw it for my business. At the point of buying market and use my atm for the payment, the transaction was decline on the 16th of November and the interest rate is for just only 7 days. Today is 19th of November and i can't still get a reversal of the N16,600.00. Union bank you are a big disgrace. Why are you people holding on to the money till now?",1
2021,Why is it that I can't register the union bank app can you please guide me on how to do it,1
2021,"My problem is not with the app. It's with the bank. It takes hours to get credit/debit alert. I also drop a complaint 6 months ago via twitter, Facebook and I even called and my issue has never been resolved.",1
2021,Please you guys should work on your network please,1
2021,"I wish there was a zero star rating I could give this dead bank and it's app. It's very frustrating to watch how such an inept organization is causing so much trouble for people because of their lack of vision. You'll make a transaction, it won't go through and you'll still be debited. Customer service representatives always appear to be too preoccupied to listen to and address customer concerns. It's like they have an unique group of consumers that they cater to better than thee rest of us.",1
2021,"Please I'm trying to activate the app but after entering all the requirements it won't work, always saying try again later",1
2021,Worst app. Very dissatisfied with the service,1
2021,They reverse it now,2
2021,Ok,4
2021,"Hi, I want to deactivate the mobile banking what steps should I follow?",2
2021,Nice,5
2021,So cool,1
2021,"The people who work in this bank are devil 👿, they only know how to collect people money bye frozen someone else account with them, they don't care how the money came into the bank account, and they don't care about the pain 😡 the person who have the money is going through 😠",1
2021,This app is a trash 🗑️ it's telling me thaty account is disabled 💔💔,1
2021,"Very useless in virtual banking, you better don't try to trust this bank online except you visit them to open account otherwise you will be duped in the name of KYC after you might have been allowed to open and credit you account with them.",1
2021,I really love this application,5
2021,Working perfectly,4
2021,Very good,5
2021,not downloading!,1
2021,It's fast enough to send and recieve money 😋,5
2021,Awesome app,5
2021,Nice app,4
2021,Very good app,5
2021,Very good,3
2021,Is very good,5
2021,"yeah better app, is quite reliable, since i started using this app i no longer go to any other banks wasting my time to deposit money to family and friends. and my ATM card seems to be resting. Oh my goodness! I'm so impressed with the log complaint added to this app. I love it.",4
2021,Great,5
2021,Best among the best. Simple and very smart bank,5
2021,"Very poor app. My advice, stay away from this App if possible. One will recharge using this App but is phone will not be credited with the amount purchased neither will the money returned. I complained but no one responded.",1
2021,How can i link my current account with my savings account in this mobile app?,5
2021,"This app is not even worthy of the one star I gave for months now I've not been able to sign up, after filling everything it tells you an error occurred.",1
2021,How I download transaction to share with someone this is frustrating,1
2021,"What a shame? No softcopy of statement of account. Poor implementation of policy. I reduced the star to half - ½. No Credit Bureau Reports visible, unlike CARBON MICROFINANCE that has both FirstCentral Credit Reports and CRC Credit Reports for the benefits of their customers knowledge. I'd wanted to erase all the stars because of poor performance of the UBN physical banks, however, I will give two stars because of the excellence performance of the UBN Online banking!",1
2021,I feel this app is developed for money transfer alone. How can I recharge myself and my mum since yesterday and I got debited but nothing to show for the debit. Tried logging complain with the app. The response I keep getting is Error. Pls look into this,2
2021,I was on the motion to make a transfer so I made mistake pressing my passwords...trying to loggin now I cnt login again What's wrng?,1
2021,I am finding it difficult to download the latest version version of the app. I have been trying for weeks now.,1
2021,"My issue is not with the app but for the fact that I applied for an account downgrade for over one month the process was left pending it keeps on telling me no data found, and the bank should work on their online support it's so poor compared to bank support. And please don't tell me to message you via your helpdesk cause I messaged both of the mailing address and no reply for over 6 hours no auto reply, nothing. It's really poor.",1
2021,Hmmm it perfect,5
2021,Nice App in all bank i'm enjoyng it,5
2021,This is one of the most useless bank app in Nigeria. I can't register my details on my app even after several visits to the bank. I am at the verge of closing up the account with them,1
2021,Great,5
2021,Nonsense team,1
2021,Very very bad app,1
2021,Why can't I send money to KUDA bank? Why does it take time to load these days. Fix this!!,1
2021,Very good you can coadially operate your families account with it,5
2021,Why can't I fund my betting account(bet9ja) more than #100?,1
2021,"My God that will judge this useless bank,since yesterday no network, mobile banking app they are telling me rubbish, stupid bank I regret ever opening an account with you guys,if any is to happen to my chickens ehnn u will hear from me, ATM card I did 2months ago is no longer working,I don't blame you guys thunder fire una stupid set of people's",1
2021,The most stupid app ever,1
2021,CONFIRM,5
2021,Am highly disappointed at your service i opened this account not quite long but have been experiencing some amount frequently debited from my account i don't really know what is the debit for please i really need your assistance,2
2021,Okay,5
2021,Good,2
2021,I CANNOT SAVE RECEIPTS Please make the ministatement interactive. We should be able to touch each transaction and save or send and needed.,2
2021,Bad experience it used to be good app but now is very useless I can't login anymore,1
2021,I can't even download the app,5
2021,How do i upgrade my transfer limit in this app??,1
2021,"Before am using this service but when i changed my phone to another then its giving me headged,now i return toy old phone still not working.pls WHY?",2
2021,"THE WORST BANK EVER!!! please if you have an account with them i just advise you close it, they never refund failed transactions and when u reach out to them it takes weeks before the reply you and they'll claim that the transaction went successfully....the biggest ponzi scheme ...stay away from them or just wait till they victimize you",1
2021,Your service is not doing rubbish I don't like Union bank again,3
2021,Usless app,1
2021,Not optimized on my Samsung galaxy tab e,1
2021,I rated two because I'm not 100% statisfied by the app .. how can I change my transactions pin,2
2021,"This app has been WORSE since the recent upgrade. My account was debited for an airtime recharge which I never received. I've sent countless complaints via Whatsapp, Instagram, email, and voice calls over the last 25 days! Only a useless bank would allow a supposed 'esteemed customer' suffer so much for a mere reversal. Why have a Customer Service team if you wouldn't attend to issues?? I have, at this point, exhausted every thoughtful option I know. For the record, I'm visiting a branch today!",1
2021,Union bank network is very bad very bad u can not use it to transfer not to talk of withdraw u people should do something about it please na beg i dey abeg,5
2021,"Great, but your bank branch in Lagos (agbara) to be precise is a sham. Only one staff on duty and the queue there is bloody",4
2021,Very poor gives u netwirk problem wh n u need to make important transaction evwn the ussd cide i hate this bank,1
2021,On point,5
2021,How can I request for my statement of account on the app.,3
2021,Good,5
2021,Please i forget my password and username i try to log in since yesterday,5
2021,"Union Bank mobile app was one of the best but now it's one of the worst, you can't even buy recharge card successfully and it's taking time to open on most occasions. Please Union Bank remember there are many competitors in the environment work towards making the app the best this will make your customers happy.",3
2021,Useless bank,1
2021,The app is bad and frustrating,1
2021,Super Mario,5
2021,This app is useless stupid i regret downloding it for tge 3 time thinking it will work everytime cant connect now i will close my account because the app is useless,1
2021,Good app,3
2021,"Too poor ,bad network every month end and weekends",1
2021,Cool,5
2021,Best,5
2021,Excellent,5
2021,Very poor app...can be far better than this...take a look at other bank's interface,1
2021,I like union bank my only problem is i'm unable to marge my two union account together,5
2021,Good enough. Your app should be faster than it really is.,5
2021,Only if there's zero star... You guys are always far behind. Everything about this bank is annoying to an extent that the queue you experience in the banking hall is as the same with what you witness here just to talk to their customer service provider.,1
2021,Nice app,5
2021,Nice app,5
2021,"I STARTED USING THIS MOBILE APK LAST MONTH, WELL I MUST SAY I RECOMMEND THIS APK AS ONE OF THE BEST",5
2021,This app is not good again,3
2021,Very poor app and very poor bank Slow in transaction and always incovinecing someone am thinking of clossing my account there very soon Maybe next month,1
2021,Thank you Union bank The app has really improved!!!,4
2021,"Hello, I have been unable to access my account for the past 24hrs now both on mobile and ussd.. is it a general issue or just me...",2
2021,Good,1
2021,"My experience with you is so bad. Firstly, I logged a compliant since 10/10/2021 and nothing was done about it. No feed back. Secondly, my savings account has been locked for over two months now, and have called the customer care severally to unlock the account, but nothing has been done about it. And again I don't why you can't detect a dispense error and refund the customer's account without the customer calling the bank which some other banks do.",1
2021,Good bank good app,5
2021,"Since the most recent update, I have not been able to transfer money from my account. This is frustrating to say the least. When will this be resolved? No one in Union Bank seem to understand the problem and don't know how to resolve it... 😬😬 Still no response on how to resolve the issue after 1 week... Issues resolved",5
2021,"Great App, but i'd appreciate it if i could copy my details from the dashboard and paste on any social media App when interecting with clients.",4
2021,I love union mobile app good and realiable.,5
2021,Excellent,5
2021,Not really bad,5
2021,This bank and its app is so bad you cant transfer your money out once its in am regreting opening a union account,1
2021,User friendly and i dont think any bank can stand Union in term of network.. I think they are the best among the rest,5
2021,This latest update crashes and sometimes frozen,1
2021,"Why does the app keeps stopping, I don't understand before I could make any transaction it automatically stop",1
2021,Cool,5
2021,It's good,5
2021,I've been using this app for a while now but it stopped working all of a sudden. Had to uninstall and install again yet it is still crashing. Please what is wrong?,2
2021,Since i open this account one problem to another am tired i have not enjoy opening account,2
2021,Great,5
2021,If there is less than one Star i will give it to you. I spend my time opening Elite account but I'm unable to perform online transactions with my Mastercard this totally wasting time using Union bank at all.,1
2021,"Everything is so wrong about this bank, it is neither fast, secure nor convenient. This is the slowest bank and most inconvenient.. Who even said the bank is secure?? imagine receiving money but cannot send it out? Can't even recharge airtime.",1
2021,Have been trying to retrieve my acct validation.But it keep telling validation close.,2
2021,The best bank i have ever used,5
2021,"Keeps crashing,do better!!",1
2021,"Why is this app not optimized for Samsung note GT-N5100, I have done all updates yet is still not optimized, what should I do cos I really need this app.",1
2021,Fun,5
2021,Fantastic one,5
2021,There's no icon to select for data plan or data subscription. It only shows airtime.,1
2021,i can't log in again i don't even no the main reason please am tired of this,1
2021,I don't understand this app again. I tried to use it for my company account as mobile app but not working at all,1
2021,Thank God for your help,5
2021,Good,5
2021,The app only has issues based on network problems,5
2021,"Useless bank and app, in coming transfers from other banks takes donkey years to hit union bank account",1
2021,😊😊,4
2021,"I have being trying to sign in, after putting all my account details. The app was requesting for my trasaction pin, wish i didnt no the pin its requesting for. And i have not register on the app before.. I even go ahead and put my ATM pin, still saying wrong pin..thanks..",1
2021,"Rubbish App that can disappoint you when you need it most, I have lost a lot of customers because this app could not deliver when I needed it... To buy airtime is a very big war... Unstable App, works only in the midnight",1
2021,they just removed my phone and tell me i still need to pay them bad bank,1
2021,"This is the most fraudulent bank I have ever seen y'all should stop banking with them they deducted#10000 in my account and never refund it I went to bank to complain all they do is postponing me and not only me there are so many people having the same problem with them, fraudulent bank",1
2021,Special Transaction,5
2021,One of the best mobile banking app. Keep it up,5
2021,"Very poor app,i cant even download it since days",1
2021,"I have not been able to login ever since I downloaded this app. It keeps telling me 'something went wrong, please try again later'. It doesn't accept my username or password.",1
2021,Lovely,5
2021,Pls do I need to go to the bank for activation of this app?,5
2021,Good,5
2021,"Looks as if its only designed for money tranfers, cant load airtim or even do other things well",1
2021,Nice one,5
2021,Good experience,5
2021,Good,5
2021,"I cant tranfer money, this new update is worst than ever debiting me any how 😭😭😭😭😭 transaction fail but they will still debit they charger for any fail transaction 😠😠😠😠 is like i will change another bank...",1
2021,Better by far among the best.,5
2021,I think alot has been improved on some previous issues,4
2021,It's very Good..Keep it up ❤️❤️❤️,3
2021,Worst app ever 😭,1
2021,It is giving me optional issues to update before I can do transaction,3
2021,Wonderful app,5
2021,I cannot transt more than twenty thousand naira in a day,2
2021,"I,m really enjoying Union application its helping me to do my transactions quickly especially outside Nigeria because i use to travel abroad.. I'm absolutely proud of union bank",5
2021,Its very fantastic app,5
2021,Amazing end to end use,5
2021,Good job,5
2021,Nice bank but sometimes I'm having issues with network hard to transfer and many more.,5
2021,You guys are useless set of people your sucks bitchs,1
2021,I can't successfully recover my username and password on this app. Very frustrating,1
2021,Too slow,1
2021,The App is too slow..,1
2021,The union mobile app is very good and fast,5
2021,For one good day I couldn't download this app till now,1
2021,Hopefully,2
2021,Keep rolling for a long period at the end some went wrong if this nonsense continue I may like close my account with you guys this is not the unionbank I have been preaching to people about their new improvement is like they are reversing back to stone age.,1
2021,"I can't receive money sent to me why? ,Please solve the problem",1
2021,I'm union bank customer,5
2021,Nice one,5
2021,Good,5
2021,Very nice,5
2021,"For 3 days now, I have not been able to log into my account on this app, what is wrong? this is so frustrating honestly",1
2021,This used to be an efficient and reliable banking app until the user interface was changed and this new update was introduced. Since then it has been one bug issue of the other. Failed transactions and constant debits everytime. Whoever is fixing it is doing a bad job and making things worse. I suggest you revert to the previous version of the app with the old interface.,1
2021,"Am really enjoying using this app but in recent days, it's not opening at all. You guys should try and do something fast about that.",3
2021,"Wow, after the update, there is efficient performance",5
2021,It is difficult logging in.,1
2021,It's very wonderful,5
2021,"It appears that this app was designed solely for money transfer, because it is always difficult to buy airtime with the app successfully. Most of the time it fails and the transaction will not be reversed. Something has to be done about this issue unless it was meant to defraud the users. At least the transaction should be reversed whenever it is not successful.",1
2021,What rubbish I hate this bank someone cannot change his Union bank phone number and name,1
2021,Not working,5
2021,"Am unable to download UnionMobile on Nokia C20 and I need the app as a matter of urgency on the phone , it is my new device, thanks",3
2021,Great app,4
2021,"Useless app I ever seen You can't even transfer money to all bank They are selecting bank Slow ,, rubbish The old app is working well before this new update,,you guy don't deserve 1 star self😠😡",1
2021,A very fast and reliable anytime,5
2021,Not always see Alart Messages,5
2021,"After upgrade, have unable to transact on the app. Very useless to say. Please what can be done.w..",1
2021,Worse then ever please do something about this. 😭😭😭😭,1
2021,"This app is the worst app ever.Imagine, one can't even lodge in complain on this app.💔💔",1
2021,Incompetent!,1
2021,Poor service,1
2021,Good,5
2021,I best app I have ever used,5
2021,Good,1
2021,I can't sing in why,3
2021,"Try and fix this new version please, it's very worst 😢",1
2021,Not able to do any tramsactions,1
2021,Unable to register my details since I downloaded dis app,1
2021,Easy to use for banking,5
2021,It takes time to load an item Too poor Terrible update,1
2021,I dont know what is the problem i want to start using this app when i put my user name and password you are not send me otp,1
2021,"This mobile bank is soo hard to use compared to other bank, even transfer limit you cannot add using this app",1
2021,Good,5
2021,Nice app,5
2021,Frustration!!!!!,1
2021,"For the longest time now,I've been trying to reset my password because forgot it but the option doesn't work on the app,it's so frustrating really. I've been able to reset passwords on other banking appas except from Union banking app....please can you guys get the issue fixed",1
2021,"It has become an uphill task to use the App. Buying airtime for my phone is near impossible, there's always a reason why the process is going through.",3
2021,"I can't access my app, what is going on!",1
2021,It's keep telling me that my account profile has been registered but I can't create a username or even login after filling my debit card details,1
2021,Keeps showing no data found,1
2021,Good,5
2021,Airtime purchase on the app not working for 3weeks now. And everybody is relaxed. Whack Bank,1
2021,"Transaction details does not include reference number, why?",2
2021,App works fine & reliable. There shiukd ve improvements to add in-app loan application tool for seemless processing.,2
2021,"For the past 6 days now, I have not been able to access my app, tired to uninstall and reinstall it but its refuse to reinstall back and its frustrating... pls work on it",1
2021,"Firstly ,I can't check my account balance Secondly, once I logged out, to log in again I have to start afresh instead to just type in account number and pin.. Wahala be like bicycle... I need to uninstall it 😠😠😠",1
2021,The app isn't responsive at all... It's not even opening.,1
2021,Union bank please why can't I get my bank statement from this app?,3
2021,Nice,5
2021,Furniture,2
2021,The union mobile app is not working properly and he display Data Not Found,3
2021,"I'm having issues with app, nothing is working always displaying No Data found",1
2021,Good one,4
2021,I'm a new customer and I must express my utmost displeasure in this app. I can't make simple transfers and airtime. Nonsense,1
2021,The app will not open in my phone and I don't know why. Other apps work perfectly fine except this union bank mobile app.,1
2021,A very unreliable app,1
2021,Good,5
2021,Its a mess,1
2021,"If una no wan work tell us say una no wan work, wch kind rubbish app una dey do give us? I'm living outside Nigeria and for months I haven't been able to access my Union bank account online due to rubbish app wey no dey gree me sign in to my account. Make una correct this app or remove it permanently. Worst bank app I have used. Used to work properly until I updated it, wish i never did though 😡😡😡",1
2021,What's going on? The app isn't opening at all.,1
2021,Good,5
2021,"Very bad app I could login again, worst app ever, better fix it because my money is at stake, neither can I use your service on ussd code, useless app, do some things about it please",1
2021,Good,4
2021,I hate this app,1
2021,Excellent,5
2021,"I am not impressed with the way the app is designed, it looks so ordinary like a children navigation app. Just check other banking app and see ways to improve.",1
2021,"This union bank sucks I just went to get an upgrate now I can't even use it anymor, it doesn't open anymore, this is the worst bank I've ever used I'm going to close my account and start up another 😡😡😡.",1
2021,The installing was so fast and I love it,5
2021,Lovely,5
2021,Very fine.,4
2021,I cnt even rate both the app nd the bank...ur bank services are too slow 3 hrs til waiting for jus lil problem to b solved..debit my money anyhow without any reasonable reasons Pls close down this bank,1
2021,Nice dealing with your bank and this app is amazing..,2
2021,This is so unfair i was always told try again later something went whenever i wanted to use the app but why,1
2021,So amazing,5
2021,"Is awesome,very convient",5
2021,I updated to the latest version and I can no longer buy airtime from the app please fix it 🙏,2
2021,"Your app or bank is really the worse omo Tried recharging using this app, at first i was debited and my line wasn't credit with the airtime, i called your customer service and they told me they would reverse it only for me to see later on that my MTN line got credited 3times the initial amount i tried recharging, and you people now decided to minus the amount from my account.Why do i have to pay for you guys mistake?? I didn't ask to be credited 3x",1
2021,Good,5
2021,The heck is up with the charges,3
2021,"This is really crazy. This new update is a mess. For days now I haven't been able to use my mobile app, and even if it manage to open and I want to purchase airtime or make transactions, it always tells me """" ""no data found"". This is so terrible",1
2021,"Is just too slow, pls union bank should do something",1
2021,Its so good,5
2021,The worst app ever the old version is more better than this nothing is working here please guys you have to do something please una no serious union bank I swaer this app is just too annoying 😡😡😡,1
2021,Very good app best in internet banking,5
2021,I have been trying to login to my mobile application and the application is not working and it has been telling me something wrong and I'm very angry about it now,1
2021,Good,5
2021,That is very good Union 🇪🇺 💴 bank,5
2021,"The app is a disappointment. 1. Save a beneficiary 10 times yet you'll always have to manually input the account number. 2. No way to request account statement, and when you request it at a branch you could be charged about N500. Worse yet, they send you a useless HTML link instead of a PDF file. 🤦 Whereas, I could request my account statement many times a day from access and Zenith Bank's mobile apps for free and receive a PDF file almost instantly.",2
2021,Worst bank Ever,1
2021,"Union Bank to the world.,💞 Keep up with the best Banking Platform.",5
2021,The app is good,2
2021,Very Good and comfortable,5
2021,Ok,5
2021,I love this app,5
2021,So good,5
2021,Goog work,5
2021,I love dis app,5
2021,"This app is good but my problem is I cannot update my account on my phone by using my app I need to visit the branch which is inconvenient for me, I hope you change this method of visiting branch of a thing",3
2021,Excellent,5
2021,Use to misbehave and can load card more than 2 times,2
2021,Excellent,5
2021,Excellent,5
2021,Awesome,1
2021,Good,4
2021,Union app is unique,5
2021,Please how can i download my 6 month bank statement from the app,1
2021,"Big, Strong, Reliable!!! You really deserved it all 👍 I am really proud Banking with you. Long Live UNION BANK!!! 🙏🙏🙏",5
2021,I love 💕 it's,1
2021,There is no option to save beneficiary account number.,1
2021,"The app is good and v very easy to use but only one condition is time,it doesn't show time and time is very matter to what ever we are doing, please let each transaction have time that is only what am seeing in it",4
2021,Good but dont show my correct main balance,3
2021,Its good app,2
2021,Nt actually working fyn,1
2021,Good,5
2021,Very good,5
2021,"The app is ok,but I have multiple accounts in Union Bank. I would like to have all on the app...but can only access just one.i would like this issue to be addressed",3
2021,"Good app,but there is problem through payment transaction cause of delayment",5
2021,nice and lovely,5
2021,Good,5
2021,Good,5
2021,I haven't ever see a bank with poor customer Care like this Bank I call customer Care for more than 2 hours not respond my calling,1
2021,Nonsense! Why put third party ads on a banking app?! To long process for logging in and closing app.,1
2021,5 Stars,5
2021,Good,4
2021,Well.....🤔,3
2021,Can't have access to my mobile banking app,4
2021,BAD,1
2021,Good app I love it,5
2021,The worst bank ever!.,1
2021,".I heartily planned to enter palli save win 55 million promo, but right now I'm totally discouraged cos I can't put my money where I can't access my money when I need it!!! 30 min log in still failing, pay for purchases at market place has repeatedly failed.. i went to bank branch itself staff said they re having platform issue.I lacked peace of mind over it!! Union I sincerely want to b ur no 1 customer but ur digital services honestly is flopping up",2
2021,Best app ever,5
2021,Great app,5
2021,Very Stupid App😡😡😡😡😡,1
2021,Update it in a way that one can view transactions histories,4
2021,Please i lost my Atm can i Creat a new pin with this App for transfering and withdrawing reply me please,3
2021,The worst bank app have ever used,1
2021,Recommended,5
2021,Good morning everyone,1
2021,Rated high,1
2021,UBN is the worse Bank have ever banked with.. having dysfunctional customer service.. I've experienced so many unattended requests.. and ny money gets stucked most times on transfer.. I'm done banking with you,1
2021,Can this app be improved? The option of purchasing data and airtime is very poor and unaccessable on the app.,3
2021,To,5
2021,Good,5
2021,Can't login or sign in,1
2021,Please the bank should increase the limit on transfer on this new app. Showing contact union bank for verification.,5
2021,Good banking app,5
2021,"Hard, not easy, stupid app",4
2021,Good,5
2021,"Unionbank app is becoming terribly bad by the day, hardly opens for transactions and so on... Plz resolve it as soon as possible because it's giving me headache. Thanks!!!",1
2021,"Frustrating and unreliable app, can't even login most times. Always having issues to login",1
2021,"Stop updating ur app, each time you updated it, it gets worse, I always regret updating my bank app",1
2021,Hitch free experience... Dope,5
2021,This app is very nice but I hate this new app update it's very bad why would I send money to someone and want to send the screenshot and the screenshot show's the balance in my account that's big rubbish I don't like it.,1
2021,Good,4
2021,I love union bank,5
2021,I have a problem with transfer i can transfer money to someone i see the perso and i do everything then they will tell me that they can process with my transfer that i should update my account how do i update it and i can transfer,2
2021,"I can't use the app....i have visited the office, complained online...they couldn't do anything",1
2021,is nice,5
2021,Nice,5
2021,"This app as made banking very easy for me, can't say when i lately visited the banking hall. How can i download the app for the savings account, each time i tried it only bring update.",4
2021,Love it,5
2021,"Nice app it makes me send and receive money easily, I love it",4
2021,"Union Bank is the best ever... The app is the most amazing one Love it, it is easy",5
2021,Cool,5
2021,I love the app,5
2021,Very ok,5
2021,Why is it that the balance on the app is different from the one in my account,1
2021,Transaction,5
2021,"Nice app, i like it",5
2021,Aryii,5
2021,"What's my bank app for of I can't log into it? I think I forgot my password and have tried everything possible to change or retrieve it through the app, but has been getting error messages. Please fix this in the app. Customers should be able to reset such information as is wiht many other bank apps. For now, I'm giving 2 stars.",2
2021,This app was good at the beginning but since the past weeks... it has been giving me trouble to open my account... takes forever to load the first page. Fix it,1
2021,Since i have chage my phone i dont have access to my union mobile app is given me invalied user name its because of the account is acoperate acount pks waht is the is the way out,1
2021,It's a fantastic app but my frustration with it is that sometimes it debits me without crediting the intended beneficiary then reversal will take days even after you visit the Bank.,4
2021,This new mobile app is the worst this bank can gives to their customers. I never experienced any issues with the previous app. I'm not happy with Union Bank. I will advice others not to upgrade their app.,1
2021,"Very slow, and quirky. I have only been able to complete one out of 10 transactions since morning",2
2021,"Difficult to open.and when it does,it takes ages to complete a phase!! If there's anything less than 1 star I'll give, pathetic",1
2021,Excellent,5
2021,Awesome,5
2021,Pls can 2 phones access one ID on union banking app?,4
2021,Good,5
2021,It's good and I love it,5
2021,Very reliable bank and Alway attended to costumers.,5
2021,"Can no longer install the app on my phone. Why, I don't know.",1
2021,Wow good app indeed,5
2021,Very good,5
2021,This app is very sweet but after one day stop opening Is showing profile block,1
2021,Helping,5
2021,Worst banking app I ever used,1
2021,I like it,5
2021,Make sense❤❤❤❤,5
2021,Perfect,5
2021,"You guys are trying, keep it up.",3
2021,How can I activate my ATM on phone,5
2021,Am vey happy with this app,5
2021,Bad. You're not allowed to operate 2 accounts on this app. It's really poor. Other apps allow this feature. This needs to be reviewed!,1
2021,Interesting,5
2021,"Una dy craze ooo, I forgot my password then while trying to recover it una dy ask for my card details dy use me dy play, no wahala",3
2021,This app is original nonsense you won't be able to transfer money out. It will be asking for debit card activation and it the activation will be failing,1
2021,Since I downloaded this app is not working ......but union Bank why are you like this ?,1
2021,"For the past 3 days, I can't perform anything successfully on the app. Is it by force to update app? The app just keep loading why nothing is working. So frustrated now",1
2021,"This app is not okay for my phone, please update the app",1
2021,Credible,3
2021,Super,5
2021,Good,4
2021,This is the forth time am downloading this app but still all in vain wasting of data time nd energy,1
2021,Older version has the ability to display a fixed deposit account attached to my account but since I updated my app I don't have access to my fixed deposit account.,1
2021,Good 😍,5
2021,Horrible,1
2021,"This app was fantastic on my other phone, when I change phone I can't logging again, I will reset password after 30 minutes I will try logging in, it will tell me same thing, please what's is happening.",3
2021,Accessible and completely Good,5
2021,Satisfactory,4
2021,Excellent,5
2021,Good,5
2021,Don't even try downloading this app i s waist of data so frustrating 😠😠😠😠😠😠😠😠😠😠😠,1
2021,Rubbish,1
2021,"I'm having a very terrible experience with this app especially after the update recently, i can't use it at all for any transaction, it keeps on loading at each page for minutes and still won't be successful. whats the need for the update when your app can't run smoothly like it's older version. Union bank you can do better, please don't make me put you in my black book. rectify this please.",1
2021,This is the best app ever,5
2021,Good,5
2021,Good,5
2021,OTP doesn't even work,1
2021,Excellent,5
2021,"I'm stuck at the pin set up page, always says something went wrong and I don't know why",2
2021,Infact i don't enjoy this Mobile App atall even to download it is a big issue,1
2021,This is the most useless app in the world. One can't even view his or her transaction history on the app. I would have given you minus 10 ratings if it were possible.,1
2021,Excellent,5
2021,Is a good app since have been using it so perfect,5
2021,Since I updated it was not open regularly,2
2021,Keeps asking me for an existing pin when I have not even set it,1
2021,What kind of app is this? I can't even open to do transaction I follow all there instructions but yet it can't move forwarder since the update of this app very thing is just miserable.,1
2021,But I have been trying to do something with my account and they said my account bvn is not matched with my account number and phone number... even when I enter bank to complain something about transferring from my account that I am not able to transfer...they also discover in the bank that my account number and my account bvn is not matching and they are not able to do something about it...so I decided to call the customer care and they told me that nothing is wrong with my bvn. Same issue is on,3
2021,"I don't like what's going on with this app. The otp sent to me, each tine i write it down, it tells me it wrong why.",1
2021,I change my ATM card and unable to sign in,1
2021,Good app,5
2021,Good,3
2021,The worst part of this bank is that i can't transfer And i want to transfer i even call the customer care is repeten it self,1
2021,Steady,4
2021,"To even download this app, it keeps telling one 'pending'. What kind of an improvement is this? Am disappointed.",1
2021,This is one of the worst update ever. To transfer money out is now a problem.,1
2021,Good one of the best app in Union bank for free transfer,5
2021,fast and accurate,1
2021,Good,5
2021,This union bank nha rubbish Deducting unnecessary charges from my money 😡😡 the 1star I even gave you is too much I for give you ½star,1
2021,Very good,5
2021,"Why is it that the account will have 1000 as a balance and I still be denied of it, that is insufficient balance....abeg make una find solution to dey collect everything oh",1
2021,Worst bank in Nigeria,1
2021,Very terrible app,1
2021,If u are yet to have Union Korrect account with Union Bank u are missing real Big... I'm rating the bank for it Korrect channel..100%,5
2021,Much improvement now. Nice one union bank,3
2021,Perfectly fine,4
2021,"Useless app.cant login keep loading till eternity,if theres a zero star i would have give",1
2021,"I can't retrieve my password, I click forget password and no pin sent to me I don't know why union bank is like this.",1
2021,Bad app. Please upgrade. App automatically closes while in use,1
2021,It has been excellent,5
2021,Giving me problem,5
2021,Best,5
2021,the app has good user interface and easy to use,4
2021,"Very much satisfied with your services,thanks so much.",5
2021,Unable to install y,1
2021,Great app,5
2021,Good one,5
2021,Excellent App.God Bless you guys.Proud of Union Mobile App.,4
2021,Good,5
2021,Appreciate everything about union bank thanks,5
2021,I love Union Bank,5
2021,Perfect and easy internet banking.,5
2021,The account opening take me through but never gets completed. A waste of time and data,1
2021,A nice app,5
2021,good Banking,5
2021,Awesome,5
2021,I upgraded but have not been able to successfully log in,2
2021,17years,5
2021,"Scammers... I can't explain how they scammed me my 5000 that I transferred frm union bank to my alat account.. I cursed the very day I opened union Bank account. Their customer service agents are just minus 0.. They can't treat on issue of 5,000... Please be careful with them...",1
2021,Very very reliable !!!,5
2021,It's so damn slow. You guys better solve this issue because it is annoying,1
2021,Not too good,3
2021,"I wish there's is a half star. This is the most inconvenience and unreliable bank app I've ever used, really it's the worst experience ever. Even simple airtime purchase is a problem, I just tried to purchase N1000 airtime and my profile has been blocked for no reason. Calling the customer care won't solve your problem either, everything you have to visit the bank branch... Just 2 months of using this account, I've been blocked twice. I'm regretting opening the account already. 😞☹️😭",1
2021,"App not downloading, kept saying pending",1
2021,My app hasnt been opening. So i uninstall it nd installed it but its stil Not openin,5
2021,So annoying. Can't login to the App.. keeps saying something went wrong. I can't even check my balance using USSD code.,1
2021,PAY,5
2021,Thats a very good one,1
2021,"This apps has very poor service, it shows error for every single thing even phone number",1
2021,Always one network issue or the other,1
2021,The app keeps crashing and I can't access it after download,1
2021,No option for scheduled transfer like other banks do.,3
2021,"This has been the best banking app so far, no delay in transaction, the user interface is amazing, and the transaction records are very easy to locate. It is a great banking app. Check it out guys!",5
2021,I can't perform any transaction since I updated my Unionmobile app. Keeps loading and error pops up. What's happening?.. It's really frustrating!,2
2021,Reliable.,5
2021,"Very good app,but please needs to help me out, sometimes I will just be debited from an unknown source, please can you help stop anybody from having access to my account,treat with urgency.thanks",5
2021,I just started using union bank mobile app. But with the little time I experienced It's a great app,5
2021,One cant request for bank statement.,1
2021,Amazing app deserved 5 stars but since I can't generate receipt from the past transactions like other banking apps 3 stars for now. Hope you upgrade soon so I can complete the 2 remaining star rating! Thank you,3
2021,"I love this bank at the first time i register and kept enjoying for few momth but later since this year, i hate this bank with passion. My reasons are 1. I realise that my money is reducing everytime without any alert or notice, not even the monthly maintenance and fee 2. Delay in the sms alert nowadays is quite fustrating and thank for the mobile apk. 3. Making transaction late in midnight is quite fustrating, taking instance of you making payment with your card, you've got only 5% of hope..",1
2021,Keeps telling me card verification failed 😐. I guess you people should resolve the problem,1
2021,I have been trying to login to the app but i cant! Keeps telling me that something went wrong. Please fix the bug.,1
2021,"Please work on the app, its saying "" sorry there was a problem while processing your request "" please try again later. This is discouraging 😞",2
2021,"This app was fast before, now this new update is too slow, I hate it, go back to the old one 🧐",1
2021,This app is too slow for Samsung S21+ pls look into it,1
2021,Is not downloading in my phone,1
2021,The network is very bad and poor,1
2021,"The App is the best banking App I have used . My only reservation is ""Save beneficiary"" should be left the it is before the App was Upgraded, were the option to save beneficiary is easy. The process for save beneficiary now is a little cumbersome. Thumbs up to Union Bank they keep improving and exceeding expectations. Did I mention that with the App you can transfer five million (#5,000,000) yes I said it five million at a go.",5
2021,This update is horrible! Keeps giving error messages when I try to make a transaction. Fix this please.,1
2021,Great,5
2021,"App has always had no issues, but this recent update is always too slow. That's if connects at all.",1
2021,Good,1
2021,"The worse mobile app from Union, cant recahrge my phone it keep saying phone number incorrect even though iys correcrt, i have to always erase some of d digits and input them again. Transfering money is always a problem too! It's stupid app please return to the former. I can't believe Union bank has still not upgraded this app! Everything about it is difficult! Sending money, buying airtime it's all difficult! Today is 27th July 2021 and you people have still not changed this nonsense app?",1
2021,Can't sign-up Always saying Something went wrong Please help,1
2021,Why can't this app enable retrieval of username. This doesn't make sense at all,1
2021,Fantastic,4
2021,"I can't use the app, I have tried many times but the app even refused to download, union bank stress so much",5
2021,ok,3
2021,Tansfar appreciate,2
2021,Yes was,5
2021,"I have enjoyed the app for years now but for weeks now, I haven't been able to buy phcn prepaid units, keeps telling me invalid amount inputted. I updated the app and it's still same.",2
2021,Good,5
2021,My union bank app isn't coming up writing error,1
2021,Good,3
2021,"The app is wack, for you to recover your password, it will always say sorry try again later. I don't like it.",1
2021,Works good,5
2021,Took almost 2 hours to download,1
2021,Excellent,5
2021,"My experience with the recent update is terrible, I have never had it bad with the mobile app since it was launched. It's not always connecting, telling me errors in doing one thing or other. I can't transfer nor but credit. It has to be done several times over several days. It's really frustrating, please kindly do something!",1
2021,Good,5
2021,"It's only when you have Union bank account that you truly enjoys the app,cause there is a problem on the app for those people who want to open an account through the app,it keeps cutting itself,the experience is frustrating",1
2021,Perfect thanks,5
2021,"I enjoyed using the app , very good and reliable",1
2021,Very Good,5
2021,Working perfectly for now,3
2021,Fair! But i was thinking by now there will be a self service button to send a mini statement of account to one's email. One will have to wait till the end of the month or go to a branch to request for a statement of account when it suppose to be accessed easily on a bank mobile app??,2
2021,I am unable to login into the upgraded app since 1st July... When will this be fixed... It is fixed now but i had to call at the bank.,1
2021,Awesome!,5
2021,Good,5
2021,This is a great app,1
2021,Good,4
2021,The bank is really trying they're possible best.,3
2021,My banking experience with union mobile is superb.,1
2021,Very stupid and annoying app🤮🤮🤮,1
2021,Excellent,5
2021,Good,5
2021,Satisfactory,3
2021,Quick in transfer,5
2021,💪💪💪💪💪💪 you are the best,5
2021,Noce App,3
2021,Fantastic,5
2021,Union Bank should upgrade their mobile app with options to upgrade your account with the mobile app just like standard chartered Bank,1
2021,"My good bank, like it.",5
2021,Great,5
2021,Proud of my bank,5
2021,The is app is very slow try and upgrade I always have issue anytime I want to buy airtime,1
2021,"It is every easy for transfer, i love this app",5
2021,Since the update no more transactions like sending to Opay account or any other transaction 😡,2
2021,Super great,5
2021,Pls am unable to do transaction telling me profile blocked,2
2021,"This update is really great and easy to use, Union Bank is really moving fast.",5
2021,This app is nice,5
2021,Best of the best banking,5
2021,I love the app Although it hangs sometime,5
2021,It's nice and easy,5
2021,Bad app 💔💔💔,1
2021,"So bad.... Everytime network problem.... And every usage, debit alert. So poor",1
2021,Fantastic app.,5
2021,Na scam Cant even open an account with it,1
2021,Money,5
2021,Happy,5
2021,This app is excellent,5
2021,"Since this update, it has been a struggle to carry out any form of transaction on the app. I initially thought it was my network but after switching multiple networks, I realise it is the app and its frustrating. I uninstalled to reinstall. Hope theirs an improvement.",1
2021,"I am giving this app a 1 star rating because there's nothing worse I could use in rating an app. Very poor customer service and app has lots of bugs. You'd be debited for a transaction that clearly wasn't successful and they'd hold your money against your will for several working days. I regret being a customer of this bank. Can't wait to get this issue sorted and get rid of the bank. Friendly advice, if you ever planning on using their services, please don't, you'd regret it eventually.",1
2021,Worst App ever😎,1
2021,Nice app. Find it very useful,5
2021,When I updated this application it refused to open again. Why?,2
2021,This bank is a useless bank of all,1
2021,Helpful always,5
2021,Good but does not send money,5
2021,"For me the upgrade is nice, buying airtime and data is now easy as the app keeps a history of frequently used numbers. Transfers are easily done too, so far your network is stable. The upgrade on using fingerprint as an optional methods of unlocking the app is cool too. My little observation is that the app doesn't lock even after several wrong attempts of fingerprint input. The app should be able to lock and timeout for about 30seconds for security reasons. Asides that, it's a cool app",5
2021,Fantastic service,5
2021,Very poor,1
2021,It stopped working on my android while all other apps are working fine,2
2021,Can't even register the App. Worst App ever! I think i need to close my Account with Union,1
2021,Unable to open the app,1
2021,Dependable and accurate,5
2021,Good,4
2021,"Very bad experience, can't even register, how wish I can take back this 1start, I would have done so without thinking twice",1
2021,Good,5
2021,Useful,2
2021,Poor app and banking policy all rubish,1
2021,This is trash as I have been having issues with it for the past two days and the customer service agents no clue on how to help.,2
2021,This app is great. Safe and secure. Union Bank is really doing good.,5
2021,"Nice app, cool and convenient way to bank",4
2021,"My Bank Mobile App. Smooth, Seamless and easy to use App. Love it and highly recommend it to everyone anytime, any day.",5
2021,Good,4
2021,Excellent apps,5
2021,I have been trying to download the app for the past few days ago and it was not going,5
2021,I like the app but u charge is too high how can u be charging 100 naria for bill payment i don't like it you guy should do something about it,3
2021,"Please I just need someone to help me set up this app, am begging am in Ghana strangled, I need to make use of my money, I have tried countless times but this App is not working, please try and read my rewiew and help me 🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏🙏",1
2021,Satisfactory,5
2021,Very good,5
2021,Nice;,5
2021,The app works fine for me and more features have been included. U can now increase your transfer limit to above 1M,5
2021,I just like Union Bank,5
2021,Ok,4
2021,Good,4
2021,"D app is just doing nonsense,nd also meaning of otp",5
2021,Good banking service,5
2021,"Very useless app, it is not working at all. You need to update your bank, just working like local government officials. Even the one star you did not deserve it.",1
2021,Good one,5
2021,Them try,5
2021,The app is very slow and does not serve it's purpose like many other mobile banking apps do. The developers need to improve this application in many areas.,1
2021,"This app update is fine but I have been having issues with recharging. Most times I have to try the process twice or more after showing incorrect phone number it will then credit my sim card the number of times I tried to buy recharge card. 2. I can't save phone number beneficiary for subsequent recharge. 3, put a room for a smooth transaction statement to be sent to email spontaneously and effect NIGHT MOOD in the app.. I recommend you review ACCESS BANK APP and update yours accordingly.",2
2021,No difficulty in operating the application,5
2021,This is woooow. Beautiful.,5
2021,Nice to use,5
2021,"Cannot even open app anymore, which makes it pretty useless at this point. And not being in Nigeria at this time makes this the worst time for something like this to happen. Don't know what the fix is or what I can do from a distance to make it work again.",1
2021,You guys are really stepping up your game. Kudos 👍🏼,5
2021,U r d best.u hv neva disappointed,5
2021,Very easy to use I love this app,5
2021,The app is slow,2
2021,Great app! Good work Union Bank.,5
2021,"Writing a review here doesn't make sense as I've not been able to use the app for more than one year now. Even with the updated app, each time I try to open the app, a message 'union mobile has stopped working' pops up.",1
2021,100% lovely and fast. I love the app,5
2021,Am trying to register after putting my pin its telling me invalid pin when am sure it's the same pin i use for withdrawal,1
2021,Why can't i just use finger to open to sign in?,1
2021,I keep getting logged out while trying to view my transaction history. More can be done if the app is properly worked on,1
2021,Nice,5
2021,Nice banking with u,5
2021,I have not received OTP. Why?,1
2021,"I tried many times to activate my account, no way , I have to delete the app and deload again no means, up till now i can't use my phone union app to do anything. I hate the app,",1
2021,Great app,4
2021,"Why the update, when it can't be used due to excess bugs?. Please give us back our older version",1
2021,I can't download my app why?,2
2021,"What that mean?!, i download the app but didn't open at all, you have to solve this case that's why i gave 1 star.",1
2021,One of the best banking apps out there. It is very reliable,5
2021,very wonderful experience banking on this app It's safe and fast,5
2021,"I am rating this 3 star because I do not understand why I cannot see transaction histories on the app. You can send alert to my email but you can't save my transactions on the app? That's terrible. I should be able to get my statement of account from the app, even if it's only for 2 months.",3
2021,"After inputing my card details the message I receive is always ""Card Validation Fail"". The same card you issued to me. I hate this app. I am porting away from your bank soon.",1
2021,It a good bank,5
2021,The statement of account is not accurate,2
2021,U have to do something about this APP i trid to log in many times but it keep telling me something went wrong try again later😕,1
2021,Good,5
2021,Very useless bank especially the one at ikeja alausa..... the customer service is zero all they do is to leave their sits and gossip,2
2021,"Why union bank app is having issues cus I just download this app I can't register it keep telling me something went wrong, pls do something about it.",1
2021,The best💯❤️✔️,5
2021,I can open new account with the app. From the point of selecting ID CARD it keeps popping up error.,1
2021,"My wife has been trying to make use of the app for more than 1yr. Each time she input last 4-digits of her ATM card, CVV and card pin, the error message "" Something went wrong, try again next time pops up. Wht a disappointment?",1
2021,Excellent,4
2021,The app is frustrating,3
2021,Nice using the app but atimes it's slow to respond,5
2021,Good,4
2021,Awesome,4
2021,Unfortunately Union mobile has stopped pls how do I download this app am using Samsung Galaxy Tab E,1
2021,If I want to transfer money expecially to kids bank it doesn't go,1
2021,Nonsense bank and mobile app. You'll make a complaints and be expecting them to revert back to you in a month time. Rubbish,1
2021,Convenience at its peak!,4
2021,What's the point of having a mobile banking app ifu can't make simple transactions like transfer? Worse bank app ever,1
2021,It is stress free,5
2021,My best bank App,5
2021,It's faster than others,5
2021,Very smooth and easy mobile app to use. I like it 100%,4
2021,Am greatful,5
2021,Simply amazing,4
2021,It a great app,1
2021,Good one,3
2021,Good,5
2021,The app keeps debiting me for transactions that show incomplete. Complicating payments for me.,1
2021,Nice!! working smoothly 🥰🥰 much better and smarter... I love and like the update🤯🦲,5
2021,Very good,5
2021,"No rating, worse banking app experience, it doesnt even load my details at all but accepts I have an account.....",1
2021,"Very fast and accurate..once your network is stable, there's no reason for failure. One of the best app",5
2021,Nice,5
2021,Perfect,5
2021,Very nice Apps,5
2021,Still great,5
2021,"Since I updated this app, I can't make transfers, the app use to be good, I don't know why you keep updating a good product to be come bad",1
2021,"U guys don't deserve a star at all, why can't I buy airtime with the union mobile anymore.. Worst update ever.",1
2021,Nice,5
2021,Easier n reliable,4
2021,Good and fast,5
2021,Very poor,1
2021,This App is frustrating me. What is the essence of the upgrade when it closes each time I want to enable a transaction...,1
2021,Okosun,2
2021,"What's all this, why I can't buy airtime with the new updated app and I love buying airtime with my mobile app. That means I have to go back to my other bank and purchase airtime, if you people don't resolve this problem for me.",1
2021,Nice and fastens transactions,4
2021,Good work,5
2021,Very poor implementation. Very disappointing. The interface is good but being unable to transfer is frustrating,1
2021,"I can no longer do transfers or check my balance, And it's really frustrating , What's the cause pls",1
2021,"I ain't even gone say anything,",1
2021,"Union bank mobil app has stopped working, this is the message I get whenever I try to log in and it has been frustrating my business. This has been going on for about a week, I have been to a branch and was told it's a network issue which I disagree with",1
2021,The new update has just complicated simple features. Having to purchase data now involves a lot of processes compared to the stress free features it had before. I shouldn't have updated it.,1
2021,Fantastic,5
2021,Mtcheeeeeeeeew such a waste of data I can't even purchase airtime,1
2021,For three days now I can not get into my account,1
2021,Excellent,5
2021,Very okay,5
2021,"It's not opening,,I can't even make transfers at the moment😲😲😲",1
2021,I hate the app alot I regret downloading it,1
2021,"Your app logs out while am trying to transfer money, then the loan feature never loads, when I click occupation that's the end of it",1
2021,"Horrible, the previous one is the best.",1
2021,This app is so grateful,5
2021,Optional,5
2021,It very reliable,3
2021,Worst bank ever,1
2021,I cant transfer with this updated app! So why the update. I need the old app. Thanks,1
2021,Enjoy your day sir,5
2021,I love it,5
2021,Looking so great,5
2021,This upgrade is not necessary. It's rubbish. The app keeps logging me out when I click on transfer. I have send mails to customer service yet no help. If the new app is not working plz return to the old version. I give u 1,1
2021,Good,5
2021,Very accurate and reliable,5
2021,Am glad,3
2021,Amateur,5
2021,Nice,5
2021,My first time using it,1
2021,"I have been using it quick alright until I could not login, I did several reset, even went to the bank, I still cannot use my details to login, But same details were use to login through online banking ,while the app doesn't take the details",1
2021,Wonderful app,5
2021,Great,4
2021,Union bank is the worst bank ever There app is just as terrible,1
2021,"I can't make transfer on the new update, app keeps crashing 😡😡😠",1
2021,Increase in transfer limit to 3million daily,5
2021,"I regret why I'm banking with union bank.. the worst bank have I ever bank with, poor service? Since morning have been trying to open the app not working huh",1
2021,They're here not working like before I will soon close this account self .I just want to update my account only i have called many of there staff also went to their branch still the same what's nonsense,5
2021,stupid app stupid bank infact,1
2021,Ok,5
2021,Cool app,5
2021,App keeps stopping at the point of clicking transfer. The pre- updated format was superb. This is frustrating!,1
2021,"The home page is fresh and trendy, but what is the point of an upgrade if we are still going to be having issues. I can't see my linked accounts when I log in. Some features should be added, like generating statement and sending to email . Can we now increase the limit to 5 million atleast?",1
2021,This app is the worst app every I have many complain but I won't say it because they can not solved it here,1
2021,My union bank App was good but Nothing is working in this last update.,1
2021,"For the past 8 months or thereabouts, I've not been able to login to this app. Always telling me ""something went wrong"" I've been to several branches after spending much time at the bank, it won't still work. Please take down this app if you are not ready for digital banking... This app deserves a negative star. Even 1 star is a major plus for this useless app.",1
2021,Just want to let you know that something is missing out of the new update of union bank mobile app. Now am trying to request for loan before I could select my date of birth and year the app is timeout.Give more time for us to fill the form and do other things. All the same you have 3 ⭐,3
2021,"The app is quite full, it needs more colors to make it look better. And I'll appreciate if we could get dark mode",3
2021,Can work on my phone,5
2021,Good app,5
2021,"Hello, I used the App successfully just once and afterwards keep crashing at the point of selecting transfer option. I am thinking of uninstalling and reinstalling.",3
2021,My best Bank,5
2021,A reliable app,5
2021,Have not really used it BT I just hope its cool,3
2021,Still review,5
2021,The app was so but since I updated the lastest version i couldn't transfer funds it keeps telling profile blocked because we couldn't verify your transaction and that i should visit nearest union Bank branch,3
2021,"It keeps telling me wrong pin even when the pin is right. I don't know What seems to be the problem. I honestly do not want to switch to another bank but with this, I don't know. Please fix it.",1
2021,Good,4
2021,try it,5
2021,Good,5
2021,Can't login. At first I thought it was network issues but now going through your reviews I just noticed it's a general problem going on for over a month now and Union Bank haven't fixed it. Na wa o!,1
2021,Why are we dialing a code,5
2021,"First time using this app but hanged me ""at getting started"" it can't go forward from there",1
2021,Mine is not working,1
2021,A good mobile banking app... Kudos,5
2021,Perfect,5
2021,Good,4
2021,"Good morning i just download the app but when I want to connect, it's usually says something went wrong, since yesterday",2
2021,Awesome,5
2021,Can someone send money to this account and any Year I want I can collect it,3
2021,"I shouldn't have given 1 star cuz from my first logging in.. Error all over, after typing my account number, it will tell me to write my card pin, and i wrote it and click done. Next thing it will tell me ""Error try again later"" and had tried it like 10times buh still the same thing 💔 am totally fed up & dissappointed!!",1
2021,Easy to use n excellent from union bank the update done on union mobile for iphone users shd be emulated for android users also. Simple,5
2021,I've tried signing up for some time and it's been terrible,1
2021,Smart App,5
2021,"I just downloaded the App two days ago. The App seems okay. However, these features should be added 1.Option to hide account balance 2.Option to forward account Statements to third parties. 3. Transactions on the App should be automatically updated with the correct balances reflecting on account profile. And finally 4.They should be instant email notifications as soon as the App is accessed or whenever there is a failed login attempt. You get 3stars for now.",3
2021,Good and Fine,5
2021,Reliable bank,5
2021,Good to be on unionmobile app,3
2021,Pls add hiding balance,5
2021,Can't retrieve my username and password through this app. Please help,2
2021,"Amazingly Great app,",4
2021,Nice apps to have,1
2021,I can't get the one time pass code to activate this mobile app. Do something about it.,1
2021,"I cannot even log in into the app. Always saying something when wrong for every method I use. I went to Abeokuta branch of the bank, they cannot find solutions to it also.. Really annoying",1
2021,I can finally access my mobile app...wat a lovely experience...thanks,5
2021,Very good app,5
2021,Fair service transfer ineffective,3
2021,So great an app. I recommend it for everyone and also ask those who are not customers with Union Bank to please subscribe. It's easy and smooth to operate.,5
2021,Awesome !,5
2021,"Finding it difficult to update my Union mobile app, why?",5
2021,"The app is very good compared to other major banking apps. Easy to use, rarely crashes and transactions are seamless and instant. Maybe a fresh new look and a redesign to bring more visual excitement..",5
2021,Not recieving 0tp,1
2021,good,5
2021,Overall a good app.,5
2021,"I've been having problem signing up to my mobile banking keeps saying ""something went wrong try again ""why Is that for almost a month now",2
2021,This app is very nice,3
2021,It does not agree to open,4
2021,"For months now, the app hasn't been working, very wack",1
2021,I hate it,1
2021,My app is showing another account balance but my Email and Sms is showing the same balance...What is wrong?,4
2021,I have been unable to register this app on my phone I guess it a fake anytime I try it keep showing service is currently unavailable I don't know why and I need it for my business purposes,1
2021,Good app,5
2021,Good App,4
2021,Good,5
2021,Why can't someone loan a money from Union Bank app,2
2021,My arent working,1
2021,Great app I've been using for years now but i formatted my phone because of memory space then i downloaded the app again. Since i downloaded it after 15mins but keeps saying the same thing after several attempts. Pls what's going on?,5
2021,"This app was working well, not until when l updated the app on 3/05/2021 and the app from that day on started misbehaving by responding that“unfortunately your union mobile has stopped ” As a matter of urgency this problem should be fixed , because the app serves as my only means of transaction.",1
2021,"5 STAR for you, However let me complain of these few things 1)I don't want to be charged by union bank whenever I make transfer from my wallet to my core account 2) The developer should program the receipt to include account holder's name. Thanks",5
2021,"No network for almost 2weeks to setup my mobile application, please rectify it on time",1
2021,"I have never seen a app so useless like this! I've been trying to register for only God knows when but, always telling me error try again or use *826#. Even the ussd code is not working.. nonsense",1
2021,Worst app ever I'm unable to do transfer and i went to their office they are telling me the same old story,1
2021,No time to check time,3
2021,Very good,4
2021,It's a WOW experience!!!!! Love it,5
2021,Good,5
2021,What code can i use to borrow money from my bank account and be paying it back after a month usage,1
2021,It is good,5
2021,Nice,3
2021,500 000,5
2021,Nonsense app plz I need the old one,1
2021,Good app,5
2021,Please how can I get my swift code,5
2021,Getout,5
2021,Good,5
2021,"Union bank app fortunaly stop working on my phone when i am trying to login into it ,it use to write retry and i do it several time same problem",1
2021,The developer is an amateur engineer. Please delete this application from play store before you frustrate people's life further.,1
2021,Can't register why,2
2021,"I have tried to sign up several times for weeks, it keeps saying error and that i should use *826 to register. I have done that. But the mobile app keepa giving me error when i try to sign up. This is really frustrating",1
2021,Great,2
2021,"It was fine but later it starts misbehaving. After update, I am now unable to make any transactions with the App. I always get errors like: Profiled Blocked, unable to confirm your transactions...........",1
2021,Great?🤑🤗,5
2021,Best,5
2021,I deload this app since last week but up till now is unable to connect. Always tell the service is unavailable now..,2
2021,"I think there should be options open to the users to make the amount visible or not. Because you may want to do a transfer and when you ask the beneficiary to type in the account number, your balance is just visible to him or her. And as a result, there is no secrecy.",4
2021,I hate the app because they said my account number is wrong and refused to sign up,1
2021,Am having issues activating my account with the mobile app.,3
2021,I love this app die,5
2021,This app keeps stopping and I don't know why.,1
2021,The application is currently not working on my phone why,1
2021,Great,4
2021,"The previous union app was working fine for me just to update it and it keeps shutting down by itself, plus please you guys should fix this, each time money is transferred to my union bank, I'm automatically debited N200 reasons I don't know why",1
2021,Good,4
2021,"It's a useless app, pls never mind to download it. It's a waste of time and data. Can't register my account on this app, can't do anything with this app. Am deleting the nonsense from my phone now",1
2021,"So far,i've got no cause to complain about your services.it is quite excellent.",5
2021,Have not been able to use it,1
2021,Some times Bad network,2
2021,"I dislike this app. it always wrong transaction details. about two weeks ago some transaction were done with my account and up until now this app cannot provide details of transaction carried out on that account. And pls you people should expand the rage at which one transactions carried on the account at least up to one week, without going to select date of that transaction.",1
2021,Good morning I can't register my mobile application again,4
2021,"Good app, but I think the web developer should add a feature that could give me the option of hiding my account balance, instead of just leaving it like that. The app is very easy to unlock especially with the finger print unlock feature, but after my account is unlocked my account balance just shows up and shows my account balance, there should be an option to hide just for privacy. . . Treat as Urgent, Thanks.😊",3
2021,app working fine,3
2021,Nice app for convinient mobile banking. But I'm thinking it should be developed and upgraded to work without data connectivity.,3
2021,I found it difficult to load money into my bet 9ja app,2
2021,"Well i wonder why everyone here is complaining. This bank app is one of its kind, i mean i enjoy everybit of it. The main reason i came over here to give you guys five stars is that my debit card details were compromised at a point so i quickly logged on to my app and found an option like ""block"" so i quickly blocked my card and usually unblock whenever i want to transact with it. Thats a nice feature amidst others i must say. Thumbs up, keep the good work growing.",5
2021,Boring,5
2021,The unionmobile keeps shutting down,5
2021,"It's very unfortunate that I downloaded this app because it keeps telling me ""Service is currently unavailable""",1
2021,Lovely,5
2021,The app refuse to create several times I have tried,1
2021,"Pure rubbish,can't log in almost a month now. Have uninstall and reinstall still the same thing",4
2021,Am trying to download the app but not downloading.........if has been pending since three days ago,1
2021,Successful,1
2021,Bad but I can't register on the mobile app it's the say service unavailable since morning,5
2021,"I can't even register, Meanwhile I prefer this mobile app banking to USSD because of screenshots 😩😩",1
2021,"I lose my 📱, then later download the app again, and I forget my password I reset , and it was successful and I try to login, now is telling me profile is blocked I should go to any neiris union bank to unblock it, have done that is not working I call customer service no way, please what should I do.",1
2021,"This app has been so frustrating, union bank should please try and improve on this app",1
2021,Sweet,5
2021,Is good and faster,4
2021,I was able to log into the app but can't send money at every attempt I get an error. The app is useless to me.,1
2021,Very bad... App doesn't open for transactions.,1
2021,Outstanding,5
2021,"Very bad experience and a slap to Union Bank. The app is not user friendly, u have to go to the bank to activate it. If i have my way, wouldn't give any star.",1
2021,"It doesn't help me when I want to transfer, and it is too slow",1
2021,Pls wat is d meaning of cvv. I cant find it in my card,1
2021,Okay,5
2021,"This app is pure rubbish, even the bank is, at the time that I needed it most, I wasn't able to login🤯, I will rate you better if you fix that bug",1
2021,Very reliable and secured,5
2021,Not bad,5
2021,Excellent app,5
2021,Why no service,1
2021,"This so Terrible...... I can't get started It keep on showing unavailable service Have deleted it Many times and redownload it again but still yet i can't get started.... why........,.....",1
2021,"I want to do account validation but it's showing service unavailable ,pls I need help.",4
2021,I can't login through the unionmobile app why?,1
2021,"Since I started using this application, I can only transact on an account. I cant check my balance in other accounts. When i used *826#, I used to view all my account. Do I need to discontinue with this application to be able to check or view all my accounts at once? I have not been able to check my unionkorret accout balance using this application.",3
2021,"Most times I want to recharge third party lines,it is either it's saying no Union error or claim there is a number error. Yet I'm using the updated version.",1
2021,Good morning sir pls my name is Ekom nse Michael I want to transfer money to another bank in this platform,1
2021,I'm new here Finding it hard to register It keeps showing error,1
2021,Why this is not working,5
2021,Fast and reliable,5
2021,"Very terrible. Cant even login. Saying service not available. If the banking app service is not available, take it down and work on it na",1
2021,Its difficult to log in,5
2021,Perfect,5
2021,"Good evening union, I just download union mobile app but unfortunately I can't register on it. And I don't know the reason.",1
2021,Good,5
2021,"Good , very cool",5
2021,Nice App,5
2021,I don't understand what is happening I deposited money into the new account I created and I couldn't you it My first time banking with union was terrible just imagine 😞😞 please refund my money back to me,1
2021,Simple & very to use,4
2021,I just installed the union mobile app but i can't register all I'm seeing is to use *826# for used fix this please,2
2021,This app doesn't support MTN airtime purchase,1
2021,So ok,5
2021,"I changed my phone 2 months back, since then I've been unable to log in to my mobile banking app, I've gone to the nearest branch still nothing was done, contacted online customer care still nothing, so I've given up",1
2021,Ok,5
2021,"Good morning, I just long in my union mobile this morning to subscribe my gotv and my phone but it not working. I have try many times and it just showing error all through and now I don't no what to do so please u you people should help me out. That is the only problem I have ever experienced since I have been using the app. The app makes every transaction so easy for me and I like it so please help me out . And thanks for ur usual understanding.",3
2021,Kul,5
2021,"Best App to be precise,",5
2021,"Very cool app, i love this app",5
2021,The best bank most like,5
2021,Entertainment of union bank customers,5
2021,"Please is it possible to request for an ATM CARD VIA THE MOBILE APP, THERE IS A PROVISION FOR THAT BUT IT SEEMS NOT TO BE WORKING BECAUSE I HAVE REQUESTED FOR ATM CARD VIA THAT PROCESS FOR MANY TIMES NOTHING WAS DONE ABOUT IT,I REALLY NEED A MASTER CARD ,THIS VERVE IS NOT GIVING ME WHAT I WANT BUT SO SAD YOUR BANK DONT ISSUE MASTER CARD INSTANTLY,THEY SAY IT TO TAKE 5 WORKING DAYS",5
2021,Good and easy to use best app,5
2021,Your service is trash first bank is doing better,1
2021,Good,5
2021,Is a very nice app,5
2021,Why can't i register my mobile app,2
2021,Great,5
2021,Working well,4
2021,Nice,5
2021,Is good,5
2021,I forget my union mobile password what I do now,1
2021,Nice,5
2021,This app is not working for me,1
2021,The app is somehow after sometime if I long in back the app will tell me wrong password so I don't understand....,2
2021,Great experience with the app working smoothly without problem,5
2021,Fantastic,5
2021,Nice app,1
2021,"Never expected the efficiency, but its been awesome so far. They never disappoint",5
2021,Can't even successfully register,1
2021,Very good,5
2021,Loved. Nice one,5
2021,Union Bank is the most backwards bank in Nigeria. With the most incompetent employees in Nigeria. Everything takes too long and the service is slow and annoying. I hate this bank and I regret banking with them,1
2021,Great,4
2021,I just downloaded union mobile APP they are asking for my cvv 3 number but my ATM didn't have it what can I do,1
2021,Good,5
2021,Very simple,5
2021,My experience is very bad someone on his called my union mobile yesterday,1
2021,"The app works very well for me no issues, very good app",4
2021,"It crashes when I opened it, the IT department should work on it.",4
2021,Union app,5
2021,Nice app,5
2021,Nice app,5
2021,Is easy to use and faster in transation,5
2021,My experience is terrible. I dont use ATM card and ussd minimum transfer is 20k. Now for the past 10 days I can not open my app. It will just stop and close itself. You are killing your customers,1
2021,Ok,4
2021,"Good interface and easy registration process, could be better if transactions on the app could be printed.",3
2021,Cant even make a transfer 😣,1
2021,"I need ur assistance about my mobile banking, i just download it and i was unable to login telling me my card was not found, pls what is going on, secondly i was unsble to check my balance",1
2021,This app is forstrating me so much I can see my main balance I just deposited why,2
2021,Nice,5
2021,"Good morning, I just formated my phone and as a result of that my union bank mobile has stop. Each time when am try to install it it showing me"" unfortunately, union mobile has stop"" I went to the union bank branch .The issue has not been solved and the said that the problem is with the phone, so for that I want you people help me out and show me the out or help set up my union app for me please, thanks for your usual understanding.",1
2021,Nice,5
2021,I like it,5
2021,👍,5
2021,Fantabulous,5
2021,Excellent.,5
2021,You are doing well,5
2021,Nice for transactions,5
2021,Good,2
2021,"Girlfriend -.?/_ -'-+,/-",3
2021,Good,5
2021,"I have been enjoying this mobile banking app since 3 years I started banking with them but it's so sad that after I updated the app. It no longer function like it use to. ""Something alway goes wrong "" try again later"" av uninstalled and reinstalled yet the try again later still persist.. and this time my username no longer comes up automatically. I alway have to input it. Union bank have always been one of my best bank you should not let your customers down.. Fix my App asap.",2
2021,mm.m,5
2021,"Dead bank, dead app",1
2021,"Awful, terrible, unreliable, it's a shame all the negative reviews l read here are true, My advice: take down the app and at least save your ego. Then when you guys are serious you relaunch okay",1
2021,Wonderful,5
2021,It is good,5
2021,Good,5
2021,Very nice,5
2021,Its 100% far above FCMB app. I like it,5
2021,"The exposure of one's account balance after making a transaction makes it rather inconvenient and too informative when sending as proof of payemnt. Also, please input an option for hiding account balances. Thanks.",2
2021,"You don't even worth 1 star 🌟, the worst bank ever in Nigeria, guys I advice you to get a bank account from other bank not Union bank, you will hate yourself so as their app",1
2021,"No rating from me, worst mobile banking app ever seen, am a computer scientist, hire me, I will handle this stuff for you well.",1
2021,This is the worst bank one can ever have in nigeria....that's advice,1
2021,I love it,5
2021,Please work on your app it's annoying,1
2021,I recommend this app for everyone greater use..thank you UB,5
2021,Exciting,4
2021,Good,5
2021,Excellent,5
2021,Very satisfying!,5
2021,Awesome app,5
2021,"I've been trying to register with this your app over 3 months, after receiving the otp and put my username and password then it always show me something went wrong message... please kindly help me out.",1
2021,Poor app Can't even get my username back,1
2021,Satisfactory,3
2021,Its a good app..i love it just as much as i love banking with Union bank. Makes everything easier and fast.,5
2021,Very fast bank and they bring it good,5
2021,Thieves!,1
2021,"It is not working at all. It always report ""error occurred try again later",1
2021,good app,5
2021,something went wrong try again later,1
2021,Union mobile app i love this app it makes everything easy and simple 5 star 🌟 to you guys,5
2021,"Worst app ever, i wished i can even remove the one star, how can transaction history on the mobile app is showing different thing from the transaction history from the customer care representative. I hate this bank",1
2021,Very stupid app It does not even load talkless of login in,1
2021,Really usable app,5
2021,🤝,3
2021,"It's a very great app,there are no ads involved..... You did a great job on these🥺❤️",5
2021,The app is straight trash. I have been trying to retrieve username for days now. Very Terrible app.,1
2021,Wonderful,5
2021,"I downloaded this app, trying to enter my username but it telling me try again later, and i have try it several times same message",1
2021,Union bank,5
2021,Not down loading,3
2021,I only forgot my username and I can't get it back,4
2021,Good,5
2021,The app is too data sensitive. It wont load since i did an upgrade.,1
2021,Wonderful App. Fast and Easy to use for transfers and Bill payment. Will recommend for anyone. Another good one from Union Bank,5
2021,Nice one,5
2021,Very Good,5
2021,LOVE THE APP...especially the friendly user interface.,5
2021,It's ok!,5
2021,Pretty good,5
2021,First Bank among others....,5
2021,I don't understand this bank any more something went wrong try again later if you try later it will still be the same thing honestly am getting tired,5
2021,My bank like no other,5
2021,Having problem getting into my account it is just showing me nothing just will load for 5 minute then will stop please find a solution to it been trying to transfer fund for weeks now,1
2021,I have never had issues with the app but today logged in and saw info missing and xxxx.xx as my account balance. What does this mean? I was unable to carry out any transaction afterwards too.,4
2021,So far so good,5
2021,Nice,5
2021,Good,5
2021,Why is your app refusing the finger print?,1
2021,Network very slow nowadays,5
2021,"I can't do transfer with this app. What is wrong with u people? U are just unconvincing me. It keeps telling me ""Sorry, there was problem while trying to process this request, please try again later""",1
2021,Please you app is too slow in processing transaction do something about it,5
2021,The Banking system is very poor and useless I tried calling your customer care over 2hrs non could pick I've been trying to transaction non worked I regret banking with union bank seriously,1
2021,Wow .....,4
2021,"It's only people who have problems with the app that gives feedback, the app is excellent I'm enjoying it, I'm not even in Nigeria someone registered the acc for me, and ever since then it has been awesome!!!",5
2021,Nice one,5
2021,The app is good and it can help you to send money,3
2021,Very nice,5
2021,Fantastic,5
2021,Awesome experience,5
2021,Excellent banking app,5
2021,Very fantastic,5
2021,Super,5
2021,Not downloading,1
2021,Not functioning it was ok before i updated it plz do something about it i have not been able to do any mobile transaction since last year,1
2021,Good App,5
2021,I can't access my Union Bank app,5
2021,I can't log and into the app,5
2021,"Lovely app. Though I have another banking app, but my preference for this lies in the fact that it has a fast response time. I must also commend the developers for the beautiful layout of the user interface. The interface is not just beautiful, but easy to navigate. 5 🌟 for me isn't sufficient though, as it's simply an amazing app😊.",5
2021,"Not secure. After setup, the app displays your username with no option to hide this information. An unauthorised user with access to your phone can simply request for a password reset using your exposed username. An OTP is sent to the phone registered with the account. If the registered phone happens to be the compromised phone, the hacker gains access to your account.",1
2021,Very effective,5
2021,I can't login Keeps telling me error in connection,2
2021,It seems alright now,5
2021,Extremely good,5
2021,Pantastic,5
2021,Nice,5
2021,Z rm O,5
2021,Wonderful,5
2021,Among all banking mobile App i have used. Union bank has the most terrible mobileApp. It really sucks!,1
2021,Good app,5
2021,Best mobile bank app,5
2021,Very bad app so disappointed,1
2021,Amazing,5
2021,Omo e no gree me sign in since last week 😳 😭,1
2021,"Such a waste of Data, I even hate banking with Union for this kind rubbish, I was unable to use the app to transfer since last year ""something went wrong, please try again later"" that all what is displaying since...... Hate that kind, even thinking of neglecting the bank...",1
2021,I find it difficult to transfer money,1
2021,So far so good,5
2021,Good,5
2021,Good experience,5
2021,Awesome!!!,5
2021,The app is not working again 😢😢,1
2021,I can't update,1
2021,Good,5
2021,"Union mobile app is an easy to operate app, an excellent mobile banking performance.",5
2021,"Look your previous andcurrent updates has so many bugs, i get to loose a lot of money recently all because of this. I cant even give you a 3 star because of this. Please you have to work on this. Else i will quit using the app",1
2021,Olami,5
2021,Not reliable,1
2021,Nice,5
2021,I hate it,1
2021,"I don't understand this bank, hiss is not good at all",1
2021,fine and good for use but some time it will not open,5
2021,"If there was zero star, I'd rate it that. The app is not functioning. Keeps saying ""there was a problem processing your request"". I've not been able to log in since registration. Fix Your Bugs!!!",1
2021,You collected my money 2500 naira you refuse to open my account nonsense bank,1
2021,Nice,5
2021,Good bank,5
2021,Number of failed transactions is far greater than successful ones The app disappoints often times,2
2021,Excellent,5
2021,Time wasting to update,5
2021,I get some rubbish,5
2021,Nice,5
2021,Very slow app😠. Always say something went wrong,1
2021,Good & very okay,5
2021,Good app,5
2021,IU not user friendly,2
2021,"I have using this app on my other phone enjoying it very well but since I got this galaxy S5 I have not bn able to use the app. When ever I click open it will show me ""unfortunately union bank mobile app have stoped """,1
2021,Am really enjoying this great app very simple and easy to use,5
2021,"Everyone is making same complaint of this app not working. Union bank do something, I am tired of this try again later of a response. App never worked since last year , all the complaints to customer care yield no fruit",1
2021,Still okay for managing,5
2021,Like it,5
2021,Very poor ve been trying 2 update my App its not working. It saying 'pending ',1
2021,Please i log into my account through the app and I was debited with 1000 naira not that i collected ATM. No alert. Instead of 5000 something i saw 4000 something in the app. Please why i open account with you just last week. Please help me.,1
2021,Let us be able to hide and view our balance,3
2021,"I still don't know what since I installed this app, I can't transfer money to my opay account 😭",1
2021,Each update poses challenges in log in especially if the app is deleted and reinstalled,4
2021,Excellent,5
2021,😩😩😩😩,1
2021,Excellent,5
2021,"Worst Bank app ever! No other Bank app requires your physical presence at their Bank to activate other than Union Mobile. Even when you appear there, the archaic bankers can offer little to no help...they'll only waste your time. This app is only designed to display “something went wrong"" and nothing else!",1
2021,Really well developed app,5
2021,"Excellent app, i am impressed",5
2021,Very stupid app,1
2021,Excellent and exceptional,5
2021,Nice,5
2021,Nothing but just that I am using the bank,3
2021,Good but at times hard to open,5
2021,"I just can't understand this bank. It keeps on showing ""something went wrong, please try again later"". After a call from customer care representative it stopped and then continued. Now they've texted me ""to continue your transaction call our customer care line"". For how long? How many times? Please fix my account. It is just unfair. And nothing has been done positively",1
2021,I been trying to install this app for over six weeks but it kept on being pending,1
2021,This app works seamlessly and I haven't had any issue with it yet,5
2021,Need some modifications always requesting to try again later without solving the problem,2
2021,Thank you,5
2021,This app has created more problems than solutions to me .I can no longer make any transaction because I keep getting the information that the app has stopped working. Please I need the issue to be sorted out urgently Thanks,4
2021,"Not functional. A financial institution is supposed to check their app thoroughly for bugs before rolling it out, and if there should be a bug, it shouldn't be the one that hinders the main purpose of the app, unfortunately, this app has no function now, users can't log in to access their account and make transaction. Also people lives can depend on these kinds of medium, situations come up and they need their bank to be there for them always. Lots of things Nigeria Banks take for granted.",1
2021,The app went off and while trying to reload the network stopped abroadly.,5
2021,Great,5
2021,This app stopped working for me since mid 2020. It keeps telling me unfortunately Union mobile has stopped working. Have been to Union Bank outlets to complain but no way. Have downloaded 3 times now and have had to uninstall again because it is saying the same thing. Please do something about this.,1
2021,Works perfectly well once you know how to use it 🙂,5
2021,"Union Bank do something na, I will have love to give zero star. Almost a year this app is not working. Haaaaaaa for this age",1
2021,Very useless App,1
2021,"Unionmobile app is very good to use. Fast, reliable and security conscious",5
2021,How can i change my user name,1
2021,Good,1
2021,Excellent,5
2021,The best bank app,5
2021,Great app,4
2021,It always crash even before launching successfully. What to do now?,1
2021,Foolish bank😡😡😡,1
2021,I like it,5
2021,"This is nonsense, the app is no working",1
2021,Great,5
2021,Excellent,3
2021,Thanks for letting me use your app,5
2021,It's good... A,4
2021,Very good,5
2021,Good,4
2021,"Throughout last year 2020, I couldn't access this App because of the new update then. It's always saying something went wrong, try again later. This is 2021 now, same story. Too bad",1
2021,Useless bank,5
2021,Interestin,5
2020,I have tried logging in several times and it keeps telling me something went wrong try again later. This has been happening for close to 1 week now,1
2020,This is great app. It response quickly whenever i need it.,5
2020,Has been poor these past week,2
2020,Really good,5
2020,Have been debited twice and the transaction wasn't successful this app is rubbish,1
2020,"This bank app really sucks, for more than a month I haven't been able to login",1
2020,Good,4
2020,"I've seen a lot of poor apps and I thought I've seen it all until I come across this useless app Downloaded and after going through everything and log in,few minutes later I was log out and told app lock uninstall and go to your app store to download again,as if they made the sub for me",1
2020,"App Used to work on my device before, but after the update, it shows error ""app has stopped"".",1
2020,"I nor get choice na e make me de use this app..... Can't print receipt, can't even show u if ur transaction was successful or not... What kind of app designers do u use...???",1
2020,Good,5
2020,"I don't know why I can't install the union bank app for days now, can you please help out?",5
2020,Kindly enable the app to ease adding another account,5
2020,My own is not opening,1
2020,"Very useless app, worst banking app ever.",1
2020,"This the most unprofessional bank ever, I don't have an ATM card and I haven't to make transfer with the bank code since yesterday, and am stranded with no cash",1
2020,"The best mobile app on google play store, the best bank app.",5
2020,Please I can't signup at all after a million times this App sucks,1
2020,Lovely,5
2020,Slow,4
2020,"I dont know why my mobile app wont open, it's almost a week now.. u guys should kindly rectify this issue.. how can ones app just stop working just like that.. I uninstalled the app and installed it again,, but still same story.. it wont work..",1
2020,"Good day, The app is giving me an error message thus: unfortunately mobile banking has stopped. What do I do and have been installing and Uninstalling. This is not encouraging.",1
2020,lovely app,5
2020,I could have banked with other banks than union they are too slow in transactions for you to change your number for transactions it will take you weeks,1
2020,Excellent,5
2020,"Did not open after installing the app but saying ""something went wrong""",1
2020,It's better to do transaction with this app,5
2020,Certified approved transactions confirmed intelligent propergandered CEO World Bank,5
2020,Nice,5
2020,This app is fast and reliable.,5
2020,"Rubbish app, can't retrieve my profile again, it's more than worst, bad app",1
2020,Fair,5
2020,Nice,3
2020,Nice app,5
2020,No issues so far; has been serving my needs adequately. Pls keep it up,5
2020,"Exceptional.,.",5
2020,This bank should improve by introducing Union salary advance in the mobile app for at least federal staff whose salary have domiciled in UBN account for at least 2 months. First bank have been doing it in their app for 2years now. I'm migrating my salary acc to to first bank. Thank U.,2
2020,"It is one of the biggest mistakes of my adult life opening an account with Union Bank. The mobile app and the entire online banking experience makes one want to smash his phone against the wall, to say the least.",1
2020,Very good,5
2020,Best,5
2020,A very nice app am really enjoying it,5
2020,Worst app on Google play store. Always having problems with logging in,1
2020,It is the best mobile app,5
2020,"It keeps telling me "" unfortunately, union mobile has stopped "".",1
2020,The best bank mobile app have ever used,5
2020,Ok,5
2020,Please how can I get this app,1
2020,Fantastic,5
2020,Good,4
2020,Not sure but still donwloading,5
2020,Great app,5
2020,"Wow, finally Union Bank is back with better upgrade. This update is really awesome 👌 👏 Kudos to the developers",5
2020,This is the first mobile app I've seen that doesn't have the email statement or print statement feature. Hope their developer team can take a leaf from similar mobile banking apps and get this feature in place.,3
2020,Unable to downloaf the application. Kept displaying pending. What do i do?,1
2020,"Since I updated this App over a month ago, it keeps telling me unfortunately unionmobile has stopped.Have uninstalled and reinstall severally but still the same. Am surprised that union bank has done nothing to rectify the issue",1
2020,The worse bank ever,1
2020,outstanding,5
2020,Am just loving dis app it fast and reliable,5
2020,Great,5
2020,Union bank 😭😭😭😭 i made a very big mistake banking with this kind of bank i regret it i swear,1
2020,good,1
2020,"Initially the app worked but after some time it stopped. Now, every time I want to log in, "" Unfortunately, your UnionMobile has stopped"" will be displayed. I have unistalled and installed severally but it has not worked. This has caused me a lot of inconvience.",1
2020,Singing hallelujah,5
2020,Ok,4
2020,"I keep getting the message ""Unfortunately, UnionMobile has stopped"" each time I try to open the app. Kindly assist.",1
2020,Good,5
2020,It has been very good,3
2020,I wish there is zero star... I can't even login after the last update... please do something to get better rating...,1
2020,Good,5
2020,I needed app,3
2020,nice app,5
2020,Beautiful experience. Great Bank.,5
2020,Great banking mobile application for performing day-to-day transactions.,5
2020,Banking made easy. Fastest app ever,5
2020,Good,5
2020,Helpful,5
2020,Fantastic 👍,5
2020,"The union bank is not working on my infinix, saying that unfortunately union bank has been stop, i urge to do something about it",1
2020,Very good,5
2020,"I am very disappointed with this app, it used to be fine, but since last month, I can't transfer money to anybody. I keep getting this message, something went wrong try again later.",1
2020,Unable to install,1
2020,I couldn't get into my account. Highly frustrating. I need to transfer money urgently but ni way.,1
2020,Unionbank is one of the foremost bank in nigeria. With efficient services...,5
2020,Transactions made easy,5
2020,"Immediately I updated to this version, it has stopped working on my phone. Please look into this",1
2020,"I opened a union bank account last month, I opened it with 2500, I got my account number the next day I sent 5000 naira to the account. For 1month now I can't withdraw or transfer out. I'm regretting opening an account with union bank!.",1
2020,Unattainable processing,1
2020,UnionMobile has stopped for over two months now. I'm so frustrated. I don't know what to do honestly. It was quite a wonderful experience hitherto. Please help me out. Thanks.,1
2020,"I rate this app 1 star because there is no lower rate than that. I have been trying to download it since about 2 weeks ago yet could login into the app. It keeps saying "" unfortunately unionmobile has stopped"" If i had known i would not have attempted to update the one i have before this This app is zero.",1
2020,Satisfy the need of customers,5
2020,Excellent,5
2020,Nice but not good in emagency,4
2020,Like,5
2020,Anyways the app is good and easy. Paying bills and order stuff works faster than I expected,5
2020,Nothing is working,1
2020,The App is too slow and Poor the Older version is far better than this newer one,1
2020,Mf app,5
2020,Access bank,4
2020,Nice,5
2020,The best mobile banking app with good customer relationship,5
2020,Very good,3
2020,"The worst mobile app I have ever seen in my life, can't transfer money, can't buy airtime either, alway telling me something went wrong. Mtcheeeeeeeeeew",1
2020,Not good at all Always timing me out sometimes I just login and next thing I see it's session timeout The fact that ones you do a big transfer a token is asked for that's cool but after that transfer any other transfer that you do must request a token I hate that because tokens sometimes waste time before coming. I keep having issues with union mobile Pls fix this bugs better off take a look at the likes of UBA and GTB,2
2020,Not doing bad,5
2020,Excellent,5
2020,One of the worst bank in the world aje,1
2020,"I would've gave Union Bank app 0 star if I was allowed to do so. UNION BANK is a very useless Bank and I won't advise anyone to bank with UNION BANK. UNION BANK Removed 30,000 naira from my account and block me from making transaction And anytime I called the customer care I will be told to visit any branch of which I have visited the branch over and over again and I for once I'm Tired of stepping my foot in Union Bank again... Please no one should bank with this bank they are criminals.",1
2020,Yana,5
2020,Nice update.... issue with Error handling on login page,4
2020,"For a while now, the application has stopped working. It misbehaves and clashes.",1
2020,"The app is very unreliable and disappointing, banking app unable to open when needed thats a shame total bullcrap",1
2020,"My sweet app all the time My best and oldest bank . Big , Strong, Reliable. My smarter bank....😁",5
2020,this was so good but for few days it stopped working on my phone I don't no what to do any more,5
2020,Sani,5
2020,Nice,5
2020,"A very good app, works perfectly.",5
2020,"Good but not optimal yet. There are so many upgrades needed in the bank app. The statement of account doesn't show complete statements. You need to add new features like the QR code payment, access to failed transactions etc please look into it thank you",3
2020,Nice app,5
2020,The experience gotten from trying to sign up on the app is exhausting..... Try to upgrade soon!,1
2020,"This app is so bad, they need to fix this app again, have been trying to login they Keep telling me something went wrong try again later, and I have tried it again for more than a week now, and is still displaying the same thing.",1
2020,Fun,5
2020,Fast and Reliable app,5
2020,"A good app , i want to add my saving account and i don't know how to add it",4
2020,So useful,5
2020,Thank you for the app,5
2020,"I don't understand this app. I have not been able to login and make transactions. It keep on saying try again later, try again later: for how many days and time will I try again later? Please, work on this app.",1
2020,Fine,4
2020,"Tank you @ezikeal marvellous, have been having the same issue since 4days ago i cant make transfer and i cant do any online transactions, and it really eating me up cos it really delaying alot of things, dis my first time commenting on union bank inkeft gtbank for union so i expect to see alot of diferrences im kind of regretting y i choose union bank over gtbank, internsl error for like 4days u need to work on your network,i cant even rate u more dan 1 star cos dis bank is seriously givn trash",1
2020,Not satisfied,2
2020,Good,5
2020,Awesome app,5
2020,Sometimes it doesn't open,4
2020,This app is a good and easy app and you will enjoy it with out no stress,5
2020,💯% service okay,5
2020,The union bank services is excellent,5
2020,Excellent app,5
2020,I love you guys best Bank,5
2020,"I woke up this morning checking my mobile app but I was told my user mobile channel locked, why?",3
2020,"The most annoying part of it is when i want to buy airtime, it will be telling me that the number is incorrect.( shuuu for my number oo)",1
2020,This app is of no use nothing works,1
2020,Please why do they tell me to update my email and what's token Please I don't understand Please i dont have any money to spend on any tokeni,2
2020,VERY HELPFUL,5
2020,Nice,5
2020,"After ensuring all items I needed to open an account are ready, I couldn't find where to proceed.",4
2020,"Honestly, I don't know why you guys seem to not care about the bugs in your app. Whenever I log in the app always shows Update Information and even after I update the information it still shows the same thing why?",2
2020,"Everytime I try to buy recharge, I'm always debited but never receive the recharge, please work on the app It's not suitable.",1
2020,This apply from the one hasn't been opening i don't no what the problem is please fix it admin,1
2020,"I love this app because it very fast and easy to use ,come on download let share our experience",5
2020,Very good,5
2020,The best app,4
2020,Am so happy to have is app,5
2020,Nice app,5
2020,Update,1
2020,Good update,5
2020,RUBBISH,1
2020,"I have been trying to log in since the last update but keep giving me the same msg...""Sorry, Unionbank mobile app has stopped. What is the solution to this problem?. I still rate the best in country because I love the bank.",5
2020,Been fantastic so far.,1
2020,"Union Bank, is among the oldest, bank in Nigeria that served many people with many purpose, in developing and achieving, life plans.",5
2020,Useless,1
2020,Good,5
2020,Good,5
2020,Great,4
2020,"You have the worst banking system I've seen in my whole life, since I started using your bank its been one embarrassing situation to the next... Went to eat yesterday evening and till now I've been trying to transfer money for the food to the food vendor, imagine that. The moment I remove all my money from your useless account, that's the end of my business with your useless bank. You don't even deserve 1 star.",1
2020,Very difficult to Acess,1
2020,Good,5
2020,is good,5
2020,Good,5
2020,It's nice,3
2020,I think is good,5
2020,"The date is one day ahead. Today is 29th but all my transactions for today are reading 30th. I applied for Master Card but the app place an order of verve card at the branch. Kindly, attend to your bugs as fast as possible please.",1
2020,"This is totally sad and bad, i made transaction. I was debited with alert and the receiver is yet to see the money nor credit alert. Almost a day now. I texted customer service in my mail but no one to attend to me. This is sucks",1
2020,I hate this app so slow and the vocals are so unclear mine is showing me: user name bloked: I hate it,3
2020,Easy to access,5
2020,Nice,5
2020,Great excellent,5
2020,Best in nigeria,2
2020,Having prob with transfer,5
2020,Just testing it,1
2020,Good,5
2020,Excellent and my best banking mobile app,5
2020,I had hope with this update one would be able to see his union future acct information from the app just as we see the main acct information also,2
2020,I love this app,3
2020,Fine shall,5
2020,I have it very difficult to access my union mobile after loosing my phone. I have gone to my branch for help. Only the account & ussd were restored. I have problems transfering money over #20k.l can't even generate receipt for any transaction.,1
2020,"The banking app is trash, customer care service is zero, transfers takes time to go through",1
2020,"The old version is way better than this new one, this new version has alot of issues. It keeps saying something went wrong if i want to transfer or buy airtime on the app, take us back to the old version pls",2
2020,great app,3
2020,Excellently perfect,5
2020,Very good application,4
2020,Poor app,2
2020,"This bank has been the worst bank i have used because they have been blocking my account several time and i have been to bank several times. Unfortunately, they blocked it again two weeks ago. I blamed my self for using this ban k😾😾😾",1
2020,Best bank ever,5
2020,"Easy banking app. Easier than what I thought, with smooth transactions.",5
2020,Thumbs up,5
2020,Good,5
2020,Doesn't load fast,3
2020,How can I become your agent? I have alot of farmers that I enumerated for the on going Fmardpace whom are willing to be enrolled for the on going bvn and also want to open an account. So let me know what am supposed to do ASAP so l CAN go and enrol them. Thanks.,5
2020,I have made several attempts to update the app in vain. Please help.,1
2020,I rate this app five stars because it is an excellent application very easy and trustworthy,5
2020,Really good,5
2020,Ok,5
2020,I have not been able to log in since yesterday,1
2020,"Not good as expected alway rejecting my password, i have to use finger print to open, something should be done about it...",1
2020,Is undiscriable. Automated responds no action. It took Union Bank more than four months to attend to my request to repay the Loan l took from the bank.,2
2020,Accurate,5
2020,"Union bank your mobile app is waste of time because this is not digital bank at all.. Transfer keeps saying Something went wrong try again later this happen daily and forever. Without using ATM or visiting ur branch we can't use our cash... This is so poor. Fix the Bugs on ur APP.... Airtime Transaction can't be processed try again.. Am so disappointed on ur APP. I have cleared cache, uninstall and reinstall same issues.... Days now I can't transfer but my mobile app is active why",1
2020,I love it good,5
2020,Good,1
2020,Pls some of us still use Android 4+. Be considerate when developing your app. Thanks!,1
2020,I don't like this bank,1
2020,"Union bank mobile has been a life saver, I really love the app. Instead of going to bank to join the long queue, it's easier and faster",5
2020,Good App,5
2020,Very important App,5
2020,Awesome,5
2020,Excellent,5
2020,Very good,5
2020,"I have been enjoying this MOBILE app, tracking expenses, balance updates, photo deposits, tranfers between accounts and BILL PAY .wonderful bank i love this union app",5
2020,Looks old.,2
2020,To hi,5
2020,Easy App and fast to operate. There is no ambiguity,5
2020,Great,5
2020,Excellent,5
2020,Stupid bank ever,1
2020,Superb,3
2020,This is my best app,5
2020,"This upgrade is terrible, I can't use the app anymore. I have re-downloaded over 10times, same error. Something went wrong. Please fix this app.",1
2020,Do better,5
2020,Nice attention for costumers,5
2020,This app is worse. Perfect design with poor functionality. OTP takes forever to send. Password difficult to set because there is no instruction on weather it is case sensitive or not,1
2020,"Whenever i lunches the app on my tab, it goes off",1
2020,My app can not open since yesterday. I tried to upgrade but i cant see where to start from.,1
2020,Crashed,5
2020,I can't say much about it,1
2020,Good,5
2020,Accurate,5
2020,It's been awesome!,5
2020,Greatest,5
2020,"This updated app is nothing to write home about, I can't even log in, it keeps loading... Please u guys should work on it.",1
2020,Wonderful,3
2020,Very reliable,4
2020,Good,5
2020,"The amount column doesn't allow you input more than 2 digits when making transfers to Union Bank accounts and unlike before, the typing boxes don't rise above the keyboard anymore. It makes the App unappealing to use unlike before... Fix this!",1
2020,It's okay,3
2020,Good,5
2020,Is nice,5
2020,The app is lovely and great,5
2020,Very good app,4
2020,Excellent,5
2020,Ever since I installed this app I have not been able to sign in it keeps telling me my account does not exist I kept on trying it each time I put my account number it keeps telling me something went wrong union bank please work on your app it's really annoying.,1
2020,Good,5
2020,Good,4
2020,Excellent,5
2020,Good,4
2020,Aweson app very good,5
2020,Best ever,5
2020,The app looks too simple,4
2020,"Can't log in into the app. Sent numerous emails yet no reply, this is f..k up",1
2020,"Exceptionally effective. At the minimum, my experience of the union mobile app will be described as excellent and worthy of my sustained patronage. I am its ambassador!",5
2020,app doesn't work,1
2020,Great,5
2020,Y s dat anytime I want perform any transaction it will be telling me something went wrong y s it like that,1
2020,Good app,5
2020,Good app,5
2020,Best app ever,5
2020,Is good,5
2020,What's the transfer limit for the day with this mobile app,5
2020,Better,5
2020,Better,3
2020,Good.l,4
2020,This app is not working at all. So union bank need to change it . The app is highly disappointed to me,1
2020,It's the best... I love very much... 💯 percent,5
2020,Very good app,5
2020,This app and the bank itself are all just so annoying,1
2020,Very good,5
2020,I have been trying to update my app but the system is not allowing and I don't know how you can call this user friendly. I have spoken to customer service twice today but everything seemed in vain. Can you help?,1
2020,Nice,4
2020,cool buh sliw at times,4
2020,Unfortunately union app has stopped,1
2020,Very good Application. Well done.👍👍👍👍,5
2020,"Actually am enjoying this app. But truth to be told,some times it use to misbehave incase of emergency. Try to improve it strenth.",5
2020,This app is the worst unionmobile app. I can't login. You guys should please bring a new update so I can access my account anytime I want.,1
2020,Unable to log in,4
2020,Good,4
2020,Fairly okay.,4
2020,"Am rating this app 2 star. The old app is better than this, this new app you have to do everything all over again to be able to use it. Transaction always telling you something is wrong. Also, when making transfer and typing in info the screen cannot scroll up or down thereby making it very difficult to see the amount of money u input and payment description. Also cable subscriptions has been messed up as u can no longer see fees for each package. An updated app should be better & not worse .",2
2020,I have transferred 3k for opening account all because of this otp stuff. Please I want to receive my otp now please I need it to complete my registration,1
2020,Good,5
2020,Good ❤️,5
2020,I like the app,3
2020,"Since yesterday am unable to download the app,after downloading it i might rate union with 5 stars...I actually rated them with 2 stars now because we at Rotana Hotel enjoy your services rendered by your staff here in Ilorin,so please i need to download the app asap",2
2020,Please I need to update the app,3
2020,"I don't know what happened to this app It does not work on my phone TECNO Y2 Saying that ""UNFORTUNATELY THIS APP HAS STOP "". Please what can i do ?",1
2020,Nice app I love it now tanx to union bank,5
2020,"this bank is a good bank,both day did not have meny brance",5
2020,Excellent,5
2020,Fast and reliable,5
2020,Cool,5
2020,Better than other ones,5
2020,"After the recent update i find it difficult to login with my username and password. After several trials as directed by your customer care agent i was blocked. So, i am still locked out of the app. How do one reset?",1
2020,I did transfer after that it was telling me that my id is blocked until now,3
2020,"I'm suppose to rate this app with five stars but something has made me to rate it with three stars only. How can someone have an emergency, and it keeps telling me something went wrong, I should try again later... After trying again later, the issue still remains... I'm talking about when I want to transfer... And it's really eating me up... Please it should be resolved... I left Ecobank for Union and I'm expecting something different please. Thanks for your understanding.",3
2020,Great,5
2020,I can't access the newly update one I waited for 12 hours and haven't gotten the otp,1
2020,Good,5
2020,"This is the worst banking app I've ever used. When you update and then log in, it takes you out of the app. Nonsense app. 1 star to this. Don't deserve it.",1
2020,After updating this app today i cant login....the app stops when i click login,1
2020,"Good, but sometimes stop responding.",5
2020,Awsome,5
2020,I love this app it is helpful thank you,5
2020,Excellent,5
2020,Please i want to download union app,1
2020,Good,5
2020,The app refused to work in my phone what's going on i can't even make use of code to transfer too always saying that something is wrong,1
2020,👍,5
2020,I'd rather use USSD than the app.....can't do much with the app... can't even loan or get InTouch with a customer service....crappy app. I expected more from union bank.,2
2020,Union Bank is giving me great headache this time,1
2020,Excelllent,5
2020,I can't log in my account after updating the app. The older version was perfectly fine now I can't log in. Kindly fix this please because it's impossible to transact without logging in.,2
2020,"Could not login to my account after I updated this app. I keep getting this error message., ""there was a problem while processing your request . Please try again later""",1
2020,"I always have issues while log-in into my Mobile App, it needs an upgrade",1
2020,very bad..... Ever since i update I can't log in into my account again. What is going on?,1
2020,Nice,4
2020,My bank my app,5
2020,Login have been giving me issue ever since I update to this new app,1
2020,The App contain bug Am unable to access it since yesterday,1
2020,"Why does the app keep closing, despite the fact that I updated it. Why does this keep happening?? I need a solution because I used this app for many of my transfers.",1
2020,"This upgraded app is not good one but, since my app was upgraded doing transactions is difficult I even called customer care no response, this is really wrong for business. I do t recommend this app for anyone",1
2020,Can't login even after uninstalling and reinstalling the app. Can't login. Clear cache and data several times with no response. Kindly fix urgently please. Regards.,1
2020,I cant login after the update always telling me sorry there was a problem.,2
2020,Good,5
2020,Nt working atall,1
2020,"This new update doesn't functioning as before, I can't login to my anymore. What's going on?",1
2020,This app is completely unfunctional and should be taken off Google Playstore,1
2020,Cool,5
2020,Poor,1
2020,"Pls theres many issues occured with this app the first old app logged me out recently i log complainning they told me to use new app now this new one also give me plm too ,i need to make some transfer its was telling me that theres some little plm when processing are should try again later,why i was did its several times not yet ready pls.am fedup",1
2020,This updated version is rubish to log in is problem I don't know why i upgrade it self try again all the time i want to login,1
2020,Union bank 🏦 is giving a lot of problem,1
2020,This update is not working at all. I am so disappointed.,1
2020,"After my recent update of this app, I can't leave the app after signing out with the back key unless I use the home key. Using the back key takes me to the previous transaction. Also, it's quite slow in updating balance after a completed transaction. Didn't notice any of this issues before. Great app though. Kindly review this. Thank you.",2
2020,"Of about 6 bank apps I do use, Union Bank is there most simplified. I Love speed is opening and transactions. But I don't like that Union Bank charge for alert for amount and alert charge.",4
2020,Interesting,5
2020,Pls i want to know why the app refuse entrying my phone,5
2020,I love it,5
2020,Good banking,5
2020,Perfect,5
2020,Harrowing. ..this app is the worst of all the bank apps I use each time I login I'm asked to validate my account and retrieve my username... each time o... this is ridiculous to say the least I've uninstalled it and reinstalled it same issue I'm tired.. if this is not addressed soon I'll have to stop using this bank .,1
2020,My best beautiful Diamond Network,5
2020,The app is not stable Sometimes it will login sometimes it won't,1
2020,This is a simples way for transfer,1
2020,Cannot download app,1
2020,"Great app, but since the update my account balance is not displayed correctly, I have to use account statement to get my real details. Also it's hindering me from making transactions that are more than what's displayed",3
2020,Nice,5
2020,My best bank account is union bank,1
2020,"You guys are the worst bank ever, I have an account I can't withdraw, I went to the bank to upgrade I can't and it has been two months have gone alot of times and you guys won't upgrade the account am not sure I will be to participate in depositing money in the account ever it's completely a stupid 🏦 bank never in my entire life deposit",5
2020,Good,5
2020,My mobile app just stop hw can i fix it,1
2020,"I have been having problems with this app.I keep on seeing "" this mobile app.has stopped"" Last time I went to the bank to report , it was removed and installed again and still it happened again. Pls what is the cause? .",3
2020,"Ds a great update and mostly, the features are lite. Well done .",5
2020,Nyc,4
2020,Its great,5
2020,Not compatible,1
2020,The app has stopped working on my phone after an update. I can't log in again,2
2020,"My balance is 1,875 on the alert I got but when I checked my mobile app, it's showing 875 only so I wonder where 1000 went to. Rectify the issue in your mobile app and Union Online",3
2020,Awesome & incredibly cool.,5
2020,After new update can't log into my acct.....invalid pin/password. Fix this.,1
2020,Is not too ok,2
2020,Good,5
2020,Please how can i login or make use of this app,1
2020,Good,4
2020,"Difficult, went to the branch in awoyaya, they couldn't rectify any issues???",1
2020,I love the new update. It's easy. And ⏩ fast,5
2020,Very good,5
2020,Excellent,5
2020,"I updated my phone and can no longer login to the app I do transfers mostly due to the nature of my business, I've been to the bank severally without any solutions to the problem in the app. I can log into the uniononline but can't login to the app. I am quitting union bank if something isn't quickly done about my account.",1
2020,"I updated my phone and can no longer login to my account on the app, I've been to the bank without possible solutions, I mostly do f transfers due to my business needs but now I have been blocked out of my account. I'm quitting this bank entirely if something isn't done about the application.",1
2020,Has unionmobile really stopped?,2
2020,Wonderful.,5
2020,I just don't understand it,2
2020,Please Union Bank of Nigeria this app is not working at all it keep on written that something went wrong when ever i want to log in ever since i download this app,1
2020,My union my life,4
2020,It does not make me happy again after the last update,3
2020,Good n clean,5
2020,Can i get a loan?,5
2020,Excellent,5
2020,😇,1
2020,"I can't register my Union online Mobile app, it's always showing errors.",3
2020,Good,5
2020,It doesn't let me login to my account! Always telling me that something went wrong and I should try later.,1
2020,"The old was better than this updated one. Everytime i want to transfer, it will be writing system malfunction. Please do something.",2
2020,This is very very bad app if there's -10 star i'll rate it with -10😠😠 This is disappointed to me mtcw i regret banking with union bank i always afraid to leave money in my union bank account cos lots of your staffs are scammers i was deducted from unknown reason i rather receive money and keep it in my opay wallet cos it's safe for me than this useless union bank now i want to transfer to my opay using UnionMobile app it shows me system malfunction😠 and i was afraid of your scammers staffs,1
2020,Dissatisfied with the new upgrade. I don't enjoy using this upgrade at all it's now worst....,3
2020,"The most useless banking platform, in my life, very inactive business with this bank, you will loose a business if you are using this bank to transact deals, worst banking system, rotten banking system, never big ,not strong and un reliable banking system, am getting out soon. My 1 star is just a must,if not you deserve nothing.",1
2020,I cant even open the new update!!!! Coming up with 'Unfortunately UnionBank has stopped'. Can i get the old version back?,1
2020,"Olori Bright, this app has been so great and customer friendly",5
2020,Great love for you,5
2020,Seamless,4
2020,Nice,5
2020,"Fingerprint authentication fail not working on this new update, I have reset my password and activate fingerprint but still nothing",1
2020,Good,5
2020,Good App. Prompt login,5
2020,Good and reliable,5
2020,Very nice app,4
2020,Number 1,5
2020,The application is very strong and reliable,5
2020,The best in the industry,4
2020,Excellent,5
2020,"Pls u guys should do something about this update...since the latest update I haven't been able to log into my account. .trying to log in after entering my debit card details it always tells me that my card can't be found..I haven't been able to do a single transaction from my account because I can't log in when I get to the part of my debit card verification in which I will enter my account number,last 4 digits of my debit card,the 3 numbers behind the card and my card pin...pls fix urgently.",1
2020,Very swift,5
2020,"This new update has messed up a once clean and easy to use app. Fingerprint not working, app not logging out.",1
2020,Excellent,5
2020,Very poor app. It hardly even open. How i wish i can downgrade back to the previous version.,1
2020,Waoo,5
2020,Good,5
2020,"Please, Union mobile app after this new updates is giving some issues. If one wants to make a transfer, after you've written the amount to withdraw, you can hardly go down to the next column to fill about the reason for your transfer. Please, it's really an issue, as you can stay forever and it won't make a budge. Work on this please",3
2020,Nice,5
2020,Good,5
2020,Great,5
2020,nice an good fast transfer an fast receive is like i love the bank da are trying yes,5
2020,Very wonderful,3
2020,Bad,1
2020,Easy to use and fast,5
2020,"Union bank mobile app is the best among others, it is simple and very easy to operate",5
2020,Speedy proxessing,5
2020,"Since the new look or update, I have been unable to log in keep popping up with the error message 'Sorry there was a problem while processing your request please try again later'. Its getting to a week now and I have been unable to access the app. Kindly fix this.",1
2020,Helpful,5
2020,Excellent,5
2020,"Please get competent people to fix this app. I got a new mobile phone, installed the app but can't even log-in. It keeps bringing up an error message - ""Sorry there was a problem while processing your request...""",1
2020,Not bad,2
2020,Update made this app very useless. Unable to use.,1
2020,The best...,5
2020,Very good,5
2020,Good apps,5
2020,For transection,3
2020,It's a very efficient to use.. keep it up,5
2020,This update is something else,1
2020,Good,5
2020,Correct first impression. Truly easy-going. Well done 👍,5
2020,"This app is giving me problems, for a week now , whenever i log in, there sppeared unfortunately stopped....so sorry xperiencing this nonsense.",5
2020,"After the update, I can't buy airtel.",2
2020,Nice,4
2020,Nice,5
2020,Good,5
2020,"The app has been great but after the new update, I have not been able to see my Union korrect accounts . I only have my main account on my dashboard. Hopefully this can be rectified soon",4
2020,This is best mobile banking app...always fix the bugs in time and always improve more on the app...number 1 Mobile banking app in Nigeria ..,4
2020,Nice,4
2020,Good,5
2020,Best,5
2020,More likness,5
2020,Swift and easy to use,5
2020,Good,5
2020,Very good,5
2020,Gud,4
2020,After updating it yesterday. I can't buy airtime anymore. Why? It was perfect before the upgrade 😢,3
2020,High definition,5
2020,This is just awesome. Truly smarter experience.,5
2020,Interested and good app,5
2020,"The app is ok, easygoing for transactions without any waste of time.",5
2020,Great and efficient 👍 I love this app😁😁,5
2020,Great app,5
2020,"Awful, I can't believe a bank like Union Bank can't provide a good App like other banks do... I don't like stress, so I don't even need any assistance to stress my life with, I will simply choose another bank bikonu",1
2020,Johsep john,5
2020,I really enjoy using this app five star,5
2020,Good,5
2020,Excellent,5
2020,Top notch,5
2020,Good. But a bit complicated.,5
2020,"so proud of union Bank, wanted to borrow noney from an online bank but union bank security was too tight for them to transfer it with my bank details the report was SUSPECTED FRAUD!! so i gave up the loan so i know my money is secure with union bank THEY R REALLY BIG, STRONG N RELIABLE",5
2020,I don't understand why it keeps telling me Enter OTP and I don't get to see anything... it's really frustrating and annoying...I can't login and I can't use it for anything. Please can it be fix or anything at all....,1
2020,quite good,4
2020,Beautiful,5
2020,Good bank,5
2020,I like the older version,1
2020,Nice,5
2020,"My 🏦 this app doesn't fail me, I love it",5
2020,Satisfactory,5
2020,UnionMobile is the best!,5
2020,A good application,4
2020,Cool,5
2020,It's exceptionally good,5
2020,Cool,4
2020,Great app,5
2020,Excellent,5
2020,Great,5
2020,Thanks for a better Experience,5
2020,Excellent,4
2020,SALISU a yakubu,3
2020,Account balance is too exposed you need to hide the balance,1
2020,It great tho,3
2020,Convenience and reliability.,5
2020,Amazing,2
2020,fast and reliable .. I love the app.,5
2020,Excellent,5
2020,AWESOME,5
2020,Very nice app,4
2020,Superb app. User friendly,5
2020,Good with time of transaction,5
2020,"So good and amazing, Union Bank of Nigeria, alot thanks to you",5
2020,Ok,5
2020,The app is not opening,1
2020,Good,5
2020,"My 10k has been refunded..., UNION bank is the best💯",5
2020,Not able to do interbank money transfer.pls assist.,1
2020,You are good,4
2020,"Keeps crashing. Only logs in 10% of the time. This is very annoying and quite embarrassing, also makes you incur extra charges by using alternatives. It's 2020, do better.",1
2020,Excellent app...easy to use,4
2020,Network,5
2020,"After downloading the application and accepted the terms and conditions I proceeded in entering my account number and other details required. It denies to proceed on instead it says: "" Something went wrong and try again later"". I had severally tried more thrice with the same response. Pls. Assist.",2
2020,KUDOS,5
2020,Thank you for the great work you have been doing. The problem is well solved now great apps,1
2020,"This app is always telling me ""sorry my request was unable to process try again later"" for the past one month i have not been able to do transfer with it. Pls wha should i do?",1
2020,GOOD APP. ONE OF THE BEST.,5
2020,Ok,3
2020,I love it,5
2020,Good,5
2020,"Can't login with my credentials as I changed my phone,keeps blocking my username. For months now can't do anything with the app",2
2020,The worse ever,1
2020,I cant login to my account and its really annoying,1
2020,It refuse to dawnload,2
2020,Great,5
2020,👍💥😍⚡,5
2020,Very good app,5
2020,Nice one,4
2020,I really welcome this spp. B/c of the security in union bank is special to its customers,5
2020,Good and okay,5
2020,Wonderful,5
2020,The app is getting worse every day. I don't know what is wrong with the developer as if they don't see other bank app. The balance in my account is different from the one sent to me via sms. This is absurd. The management should look into this and rectify the issues. I think that the satisfaction of customers should be your utmost priority if you want to remain relevant in the banking world.,2
2020,You remove my money too much.... Ancient banking system,3
2020,Very good app,5
2020,"The app is OK except that one cannot download the app on more than one device (phone). As soon as you download it on a new device, the previous one is deactivated. I should be able to use the mobile app on more than one phone like other banks, please",3
2020,It very reliable and easy to use,5
2020,"Good, but i dey expect something lite",5
2020,"Since friday am unable to log in..the message getting is..sorry there was a problem while processing your request,try again later.",1
2020,"Bad app,",1
2020,I have not been able to log in for the past 5 days. It keeps telling me there was an error while trying to process my request. Pls try and fix this it has really been frustrating.,1
2020,Splendid,5
2020,The app is not working right now. Needs to be fixed. It used to work fine until last week.,1
2020,Nice,5
2020,Well the app is a very nice app but he started misbehaving when I updated to the new version please try to fix it because it's getting me really really annoying I would have given it 5 Stars but the problem started this morning I updated to the new version and since then I've not been able to login,1
2020,This is the worst app I have ever known The network is very poor,1
2020,"This app is nt good,I can't use it, it's poor",1
2020,Wonderful,5
2020,Worse. Union bank and their stamp duty nonsense. I'll soon close my account soon.,1
2020,Worst app ever. Always having network issues. Cant retrieve username and password. This is 21st century!!!!!!,1
2020,Its much convenient than others,1
2020,Great,5
2020,It's the very best online mobile app with the very best features,5
2020,"Fantastic App, efficient and easy to navigate.",5
2020,Very nice,5
2020,Am not satisfied with the security feature om the app. With username and password anyone can easily access someone's account .,1
2020,I am supper happy to see all lost immediately when I log into to this app💪👍,5
2020,low,1
2020,Very bad i can't even log in,1
2020,Very good app,4
2020,I feel we should be given access to our pdf bank statement and have it sent to our mail immediately. It shouldnt only be when you call the cistomer care centre and they will dirwct you to self service to press this and that and after which the system will still not recognise your input. And you will end up spending your airtime without getting a good result. Statements should be sent to our emails. Thats what other banks do.,1
2020,Better,5
2020,Useful and swift in transaction,5
2020,Good,2
2020,Include a feature such that a customer can print his/her account statement via email address. Thanks.,2
2020,"I don't understand what is going on I've been trying to make transfers but i can't they jxt keep telling me ""do not honor""",2
2020,Very good,5
2020,The bank I really stressing me TF out,5
2020,European,5
2020,The best of the best,5
2020,Excellent,5
2020,Good,4
2020,Amazing app,5
2020,Excellent,5
2020,I've been trying to log in to the app and I can't even after registering my account number in it.,3
2020,"pls can this bank be trusted for fixed deposit,like for 5years and what are the credentials needed",3
2020,It's like i won't be using this bank again I purchased card now they debit me and i never get any card,1
2020,Very gud,5
2020,Very nice,4
2020,Great App,5
2020,I don't help this app helpful. It couldn't give me the OTP.,1
2020,Very okay but sometimes it gives you transfer problems,5
2020,Nice,5
2020,"I've been trying to access my account through this app but because I can't remember my username and my password any longer, trying to fix it but it kept telling something went wrong. Please try to fix this",1
2020,"When I start using the app, I will give it 5 stars. Till then!",3
2020,I use other Banks application but I can say that Union Bank is among the very best. So many relevant features especially the discount in specific organization as well as school fees at some schools which I don't other apps. Thank you Union Bank for redefining convenience,5
2020,Nice App,5
2020,After years of banking with ubn one should be able to get a loan with ur app.,3
2020,Best bank ever,5
2020,#whatabeautifulexperience#...,5
2020,Good,5
2020,"Super fast, my best bank",5
2020,Classic,5
2020,I can't change the account type,3
2020,My best bank ever,5
2020,"Not satisfied I tried changing my phone number many times, i even went to the bank and nothing was done",2
2020,Nice app. Makes banking easy,5
2020,Cool app,5
2020,More than enough,5
2020,A simple way of banking,5
2020,I really love dis app infant is number one bank app I trust thank you keep it up,5
2020,"Am fade up in this union bank issue, I can't sign up after putting my account number and authentication pin and create password and pin it still saying something wnt wrong. Only union bank if you people can't handle your website is better you guys close it we know union bank don't have application site instead wasting my data. Try to copy other bank what you guys can't do. Mtcheew",1
2020,Good applications,5
2020,Lovely app,4
2020,Please you need to add a daily limit increaser feature,4
2020,Nice app,2
2020,It's simple and easy to transfer money with out problems and tension,5
2020,Very good,5
2020,Good,5
2020,Ok,3
2020,"I have trouble signing up, it requested for a one time password, I typed it ..then the feed back was "" error in password "" ...i tried over and over but it was to no avail...so I don't know what password i should have inputed...cos I'm confused now🤦‍♀️.",2
2020,"My experience in union bank has been exhausting. To upgrade my account, they kept me waiting for almost 4 hrs. The ATM card I got in Jan was bad and I could not withdraw. I decided to collect another ATM card but dey insisted dat I should have 2500 in my account. What did I do to union bank???? Also, why must there be a mandatory 1000 naira in my account dat I cannot withdraw. I'm a student for goodness sake. That was my first tym opening an account nd I naively fell for it. I'm not happy at all",1
2020,"Trying to sign up this app but keep rejecting my transaction pin, the pin I have been using for transaction on ATM since, I don't find it useful.",1
2020,Very good,5
2020,"Since i update this app , it has been difficult buying airtime with it. I find that so distressing 👎👎👎👎",1
2020,"I wish i could rate it lower than this ever since this update the statements are not always correct some of the statements you wont even see it at all,they kept on deducting my money for no reason 3k left my acct twice no explaination..please and please dont update or download infact dont use union bank your money wont be safe as for me i hv been with union bank from 2015 till now and its so unbearable this time .am definitely switching to another bank....",1
2020,Good,4
2020,Please i cant remember my transfer pin and how do how change it without the old pin and am at the sea right now,5
2020,Cool,5
2020,Good,5
2020,Always telling me something went wrong,1
2020,Good,5
2020,Great innovation.,5
2020,"Work on your password and username change, habe been trying this for over 3weeks now it not responding",1
2020,"I can't login with the app, they kept telling me ""something went wrong, please try again later"".",1
2020,"Trying to create password and sign up, 😡but it keep saying invalid pin/error",1
2020,Very good,5
2020,Not bad,3
2020,"Since I installed this app on my phone I have not been able to use it what the problem,can't someone just use union bank without complaining",1
2020,Doing great with unionmobile,5
2020,I tried signing in to get my username but I can't,1
2020,The app need some improvement concerning recharging airtime for someone...instead of importing the contacts you will have to type in the mobile Number which is not nice...the imported contacts is more acceptable,3
2020,Very good,5
2020,I really enjoy this app is so Reliable and trustworthy,5
2020,Bank with her,5
2020,"The best banking apps, it successfully reopen my phone union apps that was not active for a long time. I rate it 5 🌟.",5
2020,Save,5
2020,Very easy to use,4
2020,Very good,5
2020,Doing good job,5
2020,"You guys should work on this app, it haven't gotten to satisfaction, i tried to sign up my account on it but it keep rejectin by my pin saying invalid pin ,pin that i have been using for a year now. I even try to open it again and it keep loading since 10 minutes now.",3
2020,"I cant recharge airtime for my friend with this update, This app is now scrab, i can't recharge from it",1
2020,Nice,5
2020,Pls which one is the transaction pin,1
2020,Awesome!!! now enjoying the app so much,4
2020,Very great,5
2020,Satisfactory,5
2020,Excellent,5
2020,Excellent,5
2020,"Great i really like using the app, the transfer is fast, reacharge also fast",5
2020,Perfect app. The best of all mobile app. I recommend it 💯 for anyone,5
2020,Good extremely well.,5
2020,Nice,5
2020,I find this app useful because i do transactions easily with no stress.,4
2020,This app keep saying something went wrong after asking one to input all his card details including card pin which the bank says they don't demand from customers. This make one jittery and makes the app suspicious.,1
2020,Very Efficient and Effective.,3
2020,fantastic,5
2020,Nice,5
2020,Am having problem loging in my account online it not working,1
2020,Marvelous,4
2020,Innovative Banking!Just Great!,5
2020,"The app is cool,but recently was updated and i can't log into my acct.the command was that my user name is incorrect pls help out.",3
2020,It has been great so far. Union Banking App works perfectly well.,5
2020,"It's very disappointing that I my password is been denied, I have changed my password twice, which is the same I use on a daily basis. Now my username have been blocked when I needed to do important transactions. Pls, this is not good enough",1
2020,Is not working... which one is ATM number and the last 3number which I put it there...still don't work..I can't login,1
2020,"Now adays it's so annoying using the app,when your logging in it keeps saying something went wrong..I don taya",1
2020,It's giving me headache,1
2020,"This updated version makes transactions complicated. Unlike the old version, I can not easily recharge a number that is on my contact list, I have to type the number afresh. So tiring.",2
2020,Can't i change my account details using the moblie app,1
2020,Awesome app without no stress,5
2020,What is Username and password,1
2020,Smooth and effective,4
2020,Good,1
2020,Perfect,5
2020,I have a union bank account but i loss the sim card i used to register what can i do?,1
2020,Good,5
2020,It's cool app ever...,5
2020,I like this app very well,5
2020,Not as effective as before delay to open and some time it will be something went wrong try later,3
2020,Great customer representative,5
2020,Excellent,5
2020,It's nice,4
2020,Awesome,5
2020,It work sloo,5
2020,Good,5
2020,Excellent,5
2020,Fast and interesting,5
2020,Excellent,5
2020,Its a very useful and good mobil banking app so far. I just love it,3
2020,Quite friendly and easy to use.,5
2020,"Operator, kindly work on the app, money cannot be process out.",2
2020,"I hv lost hope with this bank or app, ever since i ws debited for recharging my line and never recieved it. Not once or twice. Its supposed to be refunded bt uptil now its not. Am just sick and tired of it. Its so unfortunate that its my salary account. Well, keep up soiling ur reputable name. Your funeral!!!",1
2020,"So far I would say the app has been so helpful and simple to operate. However, there were times service was not available. Keep up the good work and make necessary fixing as regarding the bottle-neck attached to the app. Thanks.",3
2020,Marvelous and efficient service,5
2020,The app has been wonderful since using it without any hitches,5
2020,Wonderful app,5
2020,Good,1
2020,Very good.,5
2020,Love this app and it amazing update .🥰 Like instant reversal of cash/airtime .keep it up ..The manager union bank..,5
2020,Easy and safe to use,5
2020,Smooth & easy to used. One of the best banking app i have used. Just upgraded the latest version,5
2020,Simpler and essy app,5
2020,Good,5
2020,This app is so great...comprises so many things and it's fast in doing transactions. great job the team is doing!,5
2020,There has been a massive improvement on the challenges I faced previously. I absolutely recommend,4
2020,"I find the Union Mobile app extremely useful, it has greatly simplified my daily financial transactions; money transfers, payments of bills, recharging my phone credit and of others, the list is endless. I recommend use of this app to all UBN account holders. I thank UBN for this facility.",5
2020,Fantastic,5
2020,Exquisite,5
2020,"Well, UnionMobile is good but not as fast as expected",3
2020,This App is the best easy and Direct to use,5
2020,Very good,5
2020,I was hoping this new version will allow customers to have their bank statement sent to their mail. Customers should have access to save their bank statement directly into their mail to enable them print out when they have the need for it. We shouldn't be going to the bank for ordinary bank statement especially in this pandemic season. Please review this app as most bank app have this feature already.,2
2020,9ce one keep it up,4
2020,I have enjoyed using this app. Its secure and user friendly.,4
2020,Good,5
2020,Good,5
2020,Excellent app,5
2020,Fantastic,5
2020,I like the application,5
2020,Good,5
2020,Splendid!,5
2020,It is useful,5
2020,Smooth banking. Cool interface. Exceeding expectations with updates.,5
2020,Good,5
2020,Top notch,5
2020,Easy to navigate and use,5
2020,Super App.My favourite in banking transactions,5
2020,Good,5
2020,"Kudos to developers of this app, it's a nice one, but there's still room for improvement, take a lead from access bank app",5
2020,Good app. Is it possible to add my 2nd account number to same app? Been to a branch mentioned something about profile difference. Can anything be done?,4
2020,Not an issue. perfect user experience.,5
2020,I don't know what is wrong with this app lately Each time I tried to make a transaction It will keep saying that something went wrong and try again later And if you try again later It will keep saying the same thing Please union bank you people should work on that as soon as possible please,1
2020,"I would have a review if the Dumb app would even work, totally trash.",1
2020,Excellent,5
2020,Beautiful.,5
2020,Good,5
2020,Good to go,5
2020,Seamless experience. I love the Union Bank app,5
2020,Good,3
2020,Nice and precise,4
2020,Great Bank.... my Bank my happiness,4
2020,Good,5
2020,Cool and also good but it han,5
2020,Very useful app,5
2020,Smooth at the comfort of my room.,5
2020,love it user friendly,5
2020,Yes is helpful I like it.,4
2020,Simple and smart,5
2020,"Please kindly fix whatsoever issues this app is having, it's frustrating me even after updating the new version",1
2020,Getting satisfaction,4
2020,Union bank,4
2020,Inpresive,5
2020,Simple and straight forward. I like it.,5
2020,Useless thats the one word for this thing calle d a banking app. U guys sucessfullu furstrated me today . unionbank is a disgrace to banks,1
2020,Good to use,5
2020,It was working before but all of a sudden it stop and I had uninstall the former one and install a new one and the register is not working I can't even login my account please help me,1
2020,"I have been trying to login my union bank mobile App on my phone it keep showing an error occoured in processing your request please try again later, I don't know what's the problem",1
2020,"I've been trying to log in but is goung through, please rectify this issue.",1
2020,The app is good for a long time but recently it having problem like it we say no say service try again later and there is plenty of data,2
2020,Can't open 😡! Keep telling me there was a problem processing my request. Too poor!,1
2020,"Each time I try to login it says 'something went wrong please try again later"" Please fix the bug",1
2020,Very good app,3
2020,Bad,1
2020,"I can't activate App after imputing my account number as requested. Not going forward, not returning back. Just remained as it . It's not encouraging because I can't leave my work place to banking hall for just mobile App activation.",1
2020,I love it,5
2020,Good,5
2020,Nice app,5
2020,Friends is good to bank here with us.,5
2020,Good,5
2020,Horrible!! This app stucks. Wonder how a bank will allow this mess as an app. Token never works when needed with this app,1
2020,UnionMobile is so frustrating. I lost count on the number of times i tried using it.,1
2020,The feedback from the service users are not encouraging . Please do something about it. Poor feedback means poor services. So I am not encouraged to carry on.,2
2020,nice,4
2020,This is rubbish apk I can send money,1
2020,I hate this app 😡😡😡,1
2020,Perfect,5
2020,I went to register seftoke,5
2020,Good,5
2020,Great,5
2020,Yes not sure it sure banking now,5
2020,nice,2
2020,"Can even login. Keep telling me that something went wrong please try again later, what a waste of data.",1
2020,I cannot activate the Union Mobile App for use. A One Time Password is what I am awaiting for since yesterday 04/6/202 to complete the Activation process.,4
2020,Good app but you have to improved,5
2020,The best banking app i have ever experienced.,5
2020,"This application is not user friendly! In fact it is useless, like most of your banking applications. Please use a proper application. I am sorry, I am thinking of changing my bank becsuse for almost a year I have been trying to use this application but failing. Many timed it indicated that activation code will be sent through sms and couldnt. I am not happy. Giving your app -5 stars.",1
2020,excellent,5
2020,"The App has been frustratingly uncooperative lately..!!! Several UNSUCCESSFUL fund transfer with funds debited BUT NOT DELIVERED. Slow response. OVERALL, IT NEEDS RECALIBRATION AND UPGRADE TO BETTER USER- FRIENDLY STATUS...For now,I stand with UNCLE. THOMAS...!!!",1
2020,Transfer,5
2020,Good,5
2020,Is nice even duo i have not used it but am downloading it for my personal use thanks,5
2020,Worstest bank and app ever,1
2020,"This app is a total waste of time, it can not even be use to perform one single operation. Its either union bank is so dumb or their IT sector are scrab and can't even develop a decent app. One can't register because one useless pop up always show citing that something went wrong. You guys don't even merit a single star in rating at all.",1
2020,Best banking app,5
2020,Excellent app,5
2020,Try to improve the speed,5
2020,Nice,4
2020,great app,5
2020,Nice,3
2020,It's great,4
2020,Nice app,5
2020,Good,5
2020,"Still the same thing, the letters are so tiny and unreadable, even with the latest update. Increase the size of the letters. That is the only problem that I have seen so far with the mobile app. Based on that you deserve less than one star 🌟.",1
2020,Perfect.,5
2020,Good,2
2020,Good app,5
2020,Good,5
2020,Good development,2
2020,Great and convenient app,5
2020,Why cant i buy data,3
2020,Can i obtain a loan using unionmobile?,4
2020,Easy and Simple. You can Login in on any Device without registration,5
2020,My account keeps saying user channel blocked why?,3
2020,Perfect,5
2020,Like,5
2020,Very easy,5
2020,Been trying to log in for weeks it's not working. Fix this,1
2020,Best,5
2020,Cool and classic 👌,5
2020,The app keeps stopping whenever I try to login,1
2020,Good to bank with union bank,5
2020,I forgot my correct username and I tried retrieving it back but I have not gotten my ATM card what should I do to retrieve it back,2
2020,Satisfactory,3
2020,Excited,3
2020,"Using this app is so frustrating, imagine I can't use this app since I started banking with Union bank. Please what are the IT personnel doing? I can't logging into the app and can't change my password since it is forgotten. This is the worst banking app I have ever seen. Imagine the code to be sent to registered number when changing password does not get to the user. I just wasted my data downloading unionmobile app. Attempting to change password I was blocked. Haba! You guys are not smart.",1
2020,"Secured, awesome, seamless",5
2020,"Have been trying to transfer and withdraw cash but the bank is telling me ""NOT HONOR""",1
2020,Great,5
2020,I can't set up my mobile app.. it kept on saying i should try again later everytime i tried to set up my password,1
2020,Difficult to operate and not competitive enough,3
2020,I can't create my account I hate this,1
2020,"I installed the app and i wanted the login but i cant, it was saying,the account has been profiled for online banking something went wrong,",1
2020,Excellent banking everyday,5
2020,Good,4
2020,"I could not sign up, it said invalid pin. What can i do?",1
2020,Nice but stupid sometimes,5
2020,I love this app,4
2020,Great App and very helpful,5
2020,Good,3
2020,Correct,5
2020,Good,5
2020,Big strong and reliable....kip it up,4
2020,"I'm considering to open an account with you guys believing in your mobile app but with this kind of feedback from valuable customers, hmmmm 🤔 otherwise sha",1
2020,Good,4
2020,Good,5
2020,Be time conscious,1
2020,Just perfect,5
2020,Very good easy to use and understand,5
2020,Forgot my password and username and have tried in several ways but telling me network problem.It sucks,1
2020,The services are very poor I regret why I opened a current account with Union Bank . They will always take 70 naira charges and still decline the transaction I transferred through mobile app three times it was declined and I was debited 70 naira for each transaction I used USSD same declined and I was debited 70 naira .  Now I'm losing total of 210 naira without success in the transaction. That's really bad I can't even recommend anyone to Union Bank.,1
2020,Nice app. The only disappointment is that it times out when still active with. This is very disgraceful.,2
2020,"I was using the app but lail to serve each time i try the response is no suficient fund in your acct. Even with good amount in d acct. I went to my branch, i filled a form yet no result. I doubt.",1
2020,Pls introduce an updated version that enable finger print to sign in into the main account and also a finger print to transfer money to other banks. Thanks,4
2020,"It is good,i like it",5
2020,"I have been trying to USSD code since morning but it has always responded that something went wrong. I'm tired already, please help me out.",1
2020,Nice,5
2020,"Best mobile app ever, simple and smarter",5
2020,So simple to use and very secured.,5
2020,Good,5
2020,Perfect mobile app!,5
2020,Great. But hard to download LP,5
2020,It is good 👍,5
2020,"Awesome , fast and convinient",5
2020,Simpler and Smarter Banking,5
2020,Great,5
2020,Good,5
2020,good,5
2020,Is my BETA account still active? Also I want to withdraw the money from the account for emergency purpose,3
2020,Awesome,3
2020,Very fantastic,5
2020,The worst app ever Union refuses to grow. Regret dealing with them. So non chanlant avout improving,1
2020,Great and friendly. The app it's self is wonderful but the customer care representatives are very slow in response to clients.,5
2020,Awesome💃💃,5
2020,Easy and never fails.,4
2020,Very good service,5
2020,Good app,5
2020,Rokkynike,5
2020,Great App,5
2020,Worst bank in the world they can't even solve a problem online 😡😤😤😡 even the bank in my village is even faster than this one,1
2020,Very impressive,3
2020,I just downloaded Union mobile app have been having issues trying to retrive my username. It's been poping something went wrong please try again later.😢,1
2020,I. Mm7g 7,4
2020,New,5
2020,Easy to use. Very reliable,5
2020,My app is out of date and I tried to download another one but it's not downloading.,1
2020,It is easy,1
2020,There is much delay in the release of 1 time password. It's so annoying because i have been waiting for 3 days to have the number.,2
2020,Good,5
2020,"I have union bank savings account. I have tried many times to register my account on the downloaded app. Each time l attempt to register the statement that comes up ""The account has been profiled for internet banking"" I also made an attempt to request for a new password, the came back with ""user does not exist"". I don't even know what's going. I tried to close my account just because of the poor services, union bank went allow me close my account",1
2020,Good to be used for all my people,5
2020,It has been a wonderful one,5
2020,😘,5
2020,Have been unable to download the app,5
2020,I just instal the app.i can't register.when I reach stage on enter username n password n pin and press enter it show ...something went wrong...try again later over 20 tines I have tried.whay is wrong pls.,1
2020,Excellent,5
2020,Very nice,5
2020,Wasapp,5
2020,Difficult to operate,2
2020,Trusted,5
2020,Exceptional service,5
2020,Good,5
2020,"Please how do I unblock my username? I just installed this app and keyed in an incorrect password thrice and my username was blocked. I have tried changing my password, which was successful but my username is still blocked.",1
2020,I like it bcause it's easy to make transfer to any other bank,3
2020,I want to increase my daily limit from 20000 to 20000 but is saying daily limit failed,2
2020,"Please, a one-time password was sent to me to validate account, but the app is saying '...one-time password is invalid...'",2
2020,It gives good experience,4
2020,Fantastic,5
2020,Ok,5
2020,Good and very fast,5
2020,"As for me,I am Alonge olaniran Julius, I m one of Union Bank customer, & I noticed and discovered that Union Bank is poor in their service,I can advise them to put more effort to services, thanks",5
2020,Execellent,5
2020,Very good service. Is getting better than before.,5
2020,Good,4
2020,Good,5
2020,Could not get it online,1
2020,Good,4
2020,poor service,4
2020,"I tried transferring through sms, it kept telling me to activate mobile banking, which i av already done before. Now i downloaded this app, i'm not able to access it at all, always saying that username or password incorrect, I even went through to the procedure of regaining it, i got a futile result. As at now, I can't transfer or do anything. it is now bringing username blocked!!",3
2020,Good,4
2020,Excellent Service,5
2020,I love this app so much.,5
2020,Its user friendly,4
2020,"I hope dis app wuld work,just want to be checking ma balance",1
2020,Very beautiful,5
2020,Very good,4
2020,It's very nice to me,5
2020,Excellent,5
2020,Good,5
2020,Good to go,5
2020,The app is so sincere i love it,5
2020,Great,5
2020,Best bank ever.,5
2020,I love it Good job,5
2020,Good app,4
2020,"Best banking app,its smooth to operate.",3
2020,Nice,2
2020,Excellent Application,5
2020,"I enjoyed using ubn app Dan any bank ever, but de only thing they need to work on is playstore during installation",1
2020,"The app is beautiful, I have never had an issue using this app, it is user friendly,, well done union bank",5
2020,Have been trying to activate online banking but it's saying existing transaction pin and have been putting my pin is invalid,1
2020,Not bad,3
2020,"I downloaded the app but cant be signed in,i don't know what is wrong?",1
2020,Exceptional...its really the best mobile in banking industry...,5
2020,Great app,5
2020,Ols i lost my Sim card i use to open the union account and i need to change it,5
2020,Good app,5
2020,Nice,5
2020,Nice,5
2020,Very good,5
2020,I lost my registered sim. Please how do I set up my Internet banking?,4
2020,Please don't y is telling me that i have registered before wen i have not Please tell me what to do,1
2020,Very nice and good,5
2020,Very good,5
2020,I love it,5
2020,I don't like the interface of this app since their new update. It keep asking for username. It think My username should my account number or phone number? Someone should help,1
2020,Good work,5
2020,Best,5
2020,"I downloaded the app and click on get started for registration have input my account number, password and username but asking for transaction pin which i don't have please what can i do",1
2020,"I lost my registered sim now I can't log in, I've sent and email requesting phone number change since last week. No reply. I have so much transactions to make but can't. Please",4
2020,Nice app am loving this app till forever,5
2020,It was nice,5
2020,Very poor,1
2020,good but improve more...i love using this app alot,3
2020,Very good no problem on this apple,4
2020,No link to buy data directly compare to other mobile bankinh,3
2020,Why cant i use the app to change my phone number,1
2020,Am unable to use the ussd and while trying to use the mobile app it kept saying unauthorized user please help out okay,5
2020,That was great,5
2020,Fantastic unionbanknigeria app digital services. Very effective and faster delivery service,5
2020,This app is totally noncence why would it be telling me i should fill the gag and still be telling me match not found is very annoying why i want to check my balance now i cant do that,1
2020,Anytime I login u people kept on debiting me why and anytime I complain I only receive sorry Ma not my money this is the worst mobile app so far...So I stopped banking with you people bcoz is so annoying,1
2020,Beautiful app,5
2020,People are just giving negative comments about this app.... This is the most easiest and user friendly banking app I have ever seen.. I have. GTB..Zenith. Uba and Access but to be frank I don't normally used them. I am confident and and happy using Union bank because it is the best...😍😍😍😍,5
2020,"Am just given you people 1 star because I was unable to login last time I downloaded it, this time I just say let me try it.",1
2020,This is the worst financial mobile app i ever come across with. To reset password na wahala even to give iut the account statement abeg make una no even get am,1
2020,Very helpful app i give it 5 star,5
2020,Lovely,5
2020,Great,4
2020,Good,5
2020,Is fast and easy,5
2020,Please ohh union bank....what username or password are you guys actually talking about.....,1
2020,Good,3
2020,So far unionmobile has proven to be very reliable. So much of what takes us to the banking hall can be done with the app.,5
2020,Carry on the good work,5
2020,I cant buy data with the app,2
2020,After downloading and updating the app still could not log me in. It says something went wrong. For hiw many years has something been wenting wrong?,1
2020,They have it written on their website that you can download PDF format of bank statements but that's actually not true. This app does not have that feature. Now I need my bank statement for something really important and all their branches are shutdown due to the COVID-19 pandemic. The customer support too was poor.,1
2020,Worst experience. I've not been able to log in since i downloaded the app,1
2020,Saving wema/alat beneficiaries doesn't work. Please fix. Thank you.,3
2020,Bad,1
2020,I give kudos to Union Bank for Unionmobile app. I've been banking with them since 1987 and I've found the app most useful. Maybe with little issues sometime which usually has to do with network,4
2020,Good,5
2020,It's cool 😎😊,5
2020,Secure App,5
2020,I just uninstalled this app and trying to download it again I have changed my username and password countless times and yet the app cannot be accessed,1
2020,"This is the worst financial mobile app I've come across in recent times. The reset code via sms is taking 'years' to come through. Pls better wake up before, else you lose customers because I'm considering the option especially now.",1
2020,Fast and easy,5
2020,Is good,3
2020,Graet,5
2020,Am not comfortable with my user name being blocked. Have followed all the steps the costurmers care asked me to follow its still not functional!,1
2020,Cant access my app again its saying username blocked!,1
2020,I like it,5
2020,Impressive.,4
2020,Excellent service,5
2020,Good,5
2020,Wonderful,5
2020,My app was working just fine. I loved it. Until I updated it. Then it crashed. Updates are such a bad idea.,3
2020,Pls how do I get OTP I can't see anything in my message but they keep asking for it and I can't access the app of this.,2
2020,Wonderful app,5
2020,Good,5
2020,Nice,5
2020,Fantastic,5
2020,The best so far for now,5
2020,This App is the best. I will forever love union bank.,5
2020,Excellent,5
2020,Very poor services,1
2020,"Wonderful bank app, no stress",5
2020,i dont know what's wrong it... I openned the account recently so i tried saving 1k but the app didnt add it to my previous savings,1
2020,Excellent,5
2020,"Have been trying to use the ussd code... But it telling me "" request not honoured """,1
2020,Very fast and easy to use,5
2020,Very poor,1
2020,Total waste of time. So stupid. I tired registering it kept telling me something went wrong. Might close my account witj union bank and put my money somewhere else!!!!,1
2020,Authentic app keep it up.,5
2020,Good app,5
2020,Good App,5
2020,Great,5
2020,Awesome experience. Keep it up,5
2020,Very useful as it acts not even in your domain of the Bank,5
2020,Am enjoyng the app,4
2020,Cant download the app,1
2020,Good,4
2020,I love it so much,5
2020,Excellently good,5
2020,"Nice, but please, how can i be registered on token platform, have not been able to make online transaction with my card, especially this period of covid19",5
2020,"Wonderful app, and easy to use",4
2020,"In your reply to my enquiry on why union Bank is deducting my money  without justification . Because in my statement of account that I generate I did not see it anywhere there where  it is stated what happen to my  1884 naira .  I read in your reply that you  deducted my 1884 naira , as charge for sms alert. I see this deduction as a day light robbery . Because for each transaction  you people are deducting service charges. This deduction is one too many.",2
2020,"Pls am unable to download d app...its just roaming,not downloading..pls wat can i do?",1
2020,It gives much ease to customers enabling them to send money and to make payments easier and faster.,5
2020,Its really good,5
2020,Excellent,5
2020,Excellent,5
2020,"very good and easy to understand but failed to display bvn number on the screen likewise FCMB and Access mobile apps . union bank, please up it. thanks.",4
2020,Good,5
2020,Nice,5
2020,Excellent,5
2020,So great,5
2020,Trusted bank,4
2020,Very good,5
2020,Please can one use his/her expired Mastercard to register this app and make transfer if the user is not in the country?,5
2020,Good bank,5
2020,Nice app,5
2020,D best,5
2020,Wonderful and safety.,5
2020,The app is okay but why not add the feature of increasing daily limit? Must one go to the bank?,3
2020,"The App Is good, but how may I get your loan",4
2020,Very useful and helpful. Thanks to union mobile app.,5
2020,nice,5
2020,Its ok,5
2020,Very liable,5
2020,Good,5
2020,Terrible experience. What's wrong with union Bank,1
2020,Very,5
2020,Very good 👍 but I can't request for loan,5
2020,Exllent,5
2020,It was a lovely app,5
2020,It good,5
2020,Fantastic,5
2020,Very good app,5
2020,"Kf glkhhl shk me nzfguyyyj vmn, noon or me mom my hi h be a couple f,",1
2020,Satisfactory,4
2020,Great! Simply awasome.,5
2020,Good,5
2020,This app is doing well. Well done!!!,5
2020,Good,5
2020,I just like the app Simple to operate I luv my bank Union,5
2020,I love banking with Union Bank,5
2020,My union mobile app is blocked I can't even make use of the app 👎 pls rectify this problem for me,1
2020,"This app is on unstable have been trying to login my account for some months now,i can't logim please what's going with your app??",1
2020,Great i like it 5,5
2020,Nice,5
2020,Superb. All i need,5
2020,You are the best,5
2020,Excellent,5
2020,Very poor can't even update my app,1
2020,This app is wow keep it up union,5
2020,"Nice App, very fast(though dependent on network) and user friendly",4
2020,Great simple and easy thanks union bank,5
2020,Okay.,5
2020,Good,5
2020,I love banking with union bank is easy and lovely,5
2020,Works great now...,5
2020,I forget my password please help,5
2020,Amazing,5
2020,Best ever,5
2020,Working well,3
2020,Just simple,4
2020,"Please, add statement generating and dowloading to the app",5
2020,Very Very effective,5
2020,Great,5
2020,Good,5
2020,The app simplicity is cool,5
2020,Pls you should add QR code scanning to it,2
2020,"It's an incredible app, I must confess with the new features and all that. Wouldn't it be a good idea if your customers could take a loan directly from the app without having to go the bank since your loan is for everyone by evaluating the customer's cash flow?",4
2020,Good,3
2020,simple way for mobile banking,5
2020,This app is so so annoying. It keep tell me Invalid Username/Password,2
2020,Good,5
2020,Great bank app.... But not working on blackberry passport,5
2020,This app is very reliable i am impressed. I give you 5 stars.,5
2020,Good,4
2020,Simpler and smarter,5
2020,A useful App,4
2020,The idea of non-zero account is unacceptable to me. How can your bank keep back a whole N2500:00 away from been accessed? Isn't that too much for someone who is just coming up!,2
2020,Nice app,5
2020,Showing error error at the stage of password,1
2020,Is good,5
2020,Good,5
2020,Not good at all,1
2020,I cannot get started. Kept writing error,1
2020,Ok,5
2020,Nice app. I love it,5
2020,Very good,4
2020,Is not working they continue saying something went wrong not able to login.,1
2020,awesom! But please how can i change my mobile number?,5
2020,Very good,4
2020,I like the app,1
2020,This app always stops working once i attempt to log in,1
2020,I love the app,5
2020,I can't recover my password,4
2020,Nice app,5
2020,I cant install any app at all but its just rolling no good result,1
2020,Its the best,5
2020,Awesome.,5
2020,"Since after my update I can't loging to my app again ,keeps showing me something went wrong please try again later",2
2020,Meaning of a perfect app. 😊,5
2020,The application is no t downloading,2
2020,It's refusing to help me regain my online login details that i don't know,1
2020,Very easy to use..I love it..This is the best mobile app for me so far.,4
2020,Perfect.,5
2020,Good enough.,5
2020,Just great,5
2020,Good,5
2020,I can't open account because I don't have BVN,1
2020,Kul,5
2020,App is great,5
2020,Good,5
2020,Good app for mobile banking,5
2020,I login into my account with my password on the app and it is saying username blocked can you tell me what happened and the solution,3
2020,Please i have forgotten my online access.. Now am in ghana and am not sure there is any branch here.. So i want to how to get online access,4
2020,Good,3
2020,More of the same and its far as the money transfer to you before going to the bank,5
2020,"Is not downloading at all, it's seems like the apps is under question mark. I kept trying to up load is refusing.",2
2020,A very useful app,5
2020,Excellent,5
2020,👍👍👍,2
2020,The perfect bank. Thank you Union Bank,5
2020,Perfect,5
2020,I was happy when i opened an account with union Bank But it started giving me problem every day The account officer is not saying anything And am tried of your bank,1
2020,"I have deleted and reinstalled as advised but device keeps getting locked after otp verification. Since update to Android 10 device, I can't use the mobile. Keep getting the error ""sorry, there's a problem processing your request"". This has continued for months now, can someone please look into this and resolve.",1
2020,Great,5
2020,good,5
2020,Nice,5
2020,Nice app,5
2020,Very good.Fair money is the best,5
2020,Nice app..,5
2020,Nice and easy to use app. Straight navigation.,5
2020,It does not open to rather kepp on saying the my password is invalid. Please upgrade it to avoid all this embarrassment. Thanks,1
2020,This app really alot,5
2020,it keep saying device lock my device is version 10 it seems to not detecting its IP Adress,5
2020,Great app.,5
2020,Nice,5
2020,Very good,5
2020,Its been nice banking wit union bank plc,5
2020,OK and easy,5
2020,Very good,3
2020,I am really enjoying this app. Very fast and convenient,5
2020,It's very useful but why is it not opening while on WIFI,1
2020,Excellent,5
2020,Nice,5
2020,This app is great,3
2020,Wonderful,5
2020,No problem,5
2020,Please i want to make transfer but I don't know the exact cord for the transfer,3
2020,Unable to download since a week now,1
2020,Excellent,5
2020,Nice,3
2020,Very good app and please 🙏 u guys should upgrade this app,5
2020,Serve me better,5
2020,Good,4
2020,Nice,5
2020,Awesome app,5
2020,very good,5
2020,Quality,5
2020,UnionBank please kindly work on your Mobile App update. It's not opening. It shows app not working and always stopped. Its closes immediately when opened. Reinstalled over 10times and yet still the same problem.,1
2020,super,5
2020,"This new update is very very unstable. When you are about to process a transaction, it will just shutdown abruptly. Please rectify this bug. I will give a 5 star rating now after you guys released a new update a few days after my complaint and that update has been working very fine. I am glad you guys listened and rectified the issue. I wonder what i would have done without my unionmobile app, the best banking app. Keep up the good work.",5
2020,Trust and active,5
2020,Good,1
2020,the best mobile app among all the mobile apps,5
2020,Satisfactory,5
2020,"I got no problem with the app, Your bank entirely is rubbish, always delay, staffs always rufuse to attend to customers properly, please i want to close my account with you guys, useless warri branch opposite nigeria navy ship delta",1
2020,Awesome.,4
2020,What a great app!! I just love the way it logs a user out. Especially I do forget to log out at times after transactions. but my problem I can update my union Mobile App? Is it totally acceptable? Please I need a feedback,4
2020,Good,2
2020,"Best mobile app, best Nibbs instant payment",5
2020,Efficient,5
2020,"This app has frustrated me for a year now,i cant use my mobile app,am so pissed with,even going to the banking hall couldnt solve it,mtcheeeeeeeeeeeeew",1
2020,This app is showing two different account balances at the same time without convincing explanation!!! This is quite confusing and fraudulent.,1
2020,i like the app it solve all my need,3
2020,"The newly added feature, just magical really love it.",5
2020,Good,5
2020,The latest update is not user-friendly as it crashes during a transfer operation.,1
2020,After putting my username and password the app keeps saying device locked after uninstalling and reinstalling the app several times. This should be resolved,1
2020,Not a good app,2
2020,Execellent,5
2020,"Bad,unable to complete",5
2020,"Pls am having a problem my online banking, its says unionMobile as stopped working have uninstal and and install it back but still saying the same thing.",1
2020,Can't log in to my account. Nothing seems to be working,1
2020,Makes Transcations easy for me,5
2020,Good to know.,2
2020,Very bad and worst,1
2020,"So this app keeps crashing. I have cleared cache on my system severally. Uninstalled and installed again but still says ""unfortunately union mobile stopped"" . Can you please look into this",1
2020,So good,5
2020,This app had made me angry for a lot now since i changed my phone this app dosnt log in till now......,1
2020,excellent app,5
2020,Cool and easy to use,5
2020,Good develope,3
2020,It always stops working. I wish I could go back to the older version.,1
2020,Great,5
2020,The app is nice.,5
2020,"Why is it not done yet,cos i try to download the app and its not going",1
2020,Awesome,5
2020,Low upgradingl,1
2020,A very cool app,5
2020,it unable to download,5
2020,"Awesome, and such a life saver",5
2020,"You guys have problem I downloaded the app but keep telling me that something Went wrong I should try later, what the issue please?",1
2020,Very okay,5
2020,"Good app, Easy to use",4
2020,Good,5
2020,Very useful app make my transfer easy and faster,5
2020,Awesome,5
2020,Good one 🛡️👌🛡️,5
2020,Nice and fast,5
2020,Super cool.,5
2020,Its good But please add more features for easy banking,5
2020,So good,5
2020,"Someone can not even print its receipt after transaction, it's really frustrating",1
2020,very nice and make life easy,5
2020,I like it i love it,1
2020,Ù nebere go,5
2020,Great,5
2020,Very interesting app,5
2020,Best,5
2020,"I use this app to get a good time with the money i save it to, thanks you very much",5
2020,Thanks you for all your suport,3
2020,Perfect,5
2020,Good,5
2020,Best best I swear,5
2020,I've been unable to login for about 2 months now😣,2
2020,Good,5
2020,Nice,5
2020,Awesome app,5
2020,Unable to download,1
2020,Very excellent work thank you,5
2020,I have bern trying to install the app and its not installing..what will i do next?,5
2020,Correct,5
2020,Ultimate experience,5
2020,Its just exceptional,5
2020,💯💪🙌,5
2020,Excellent,5
2020,It's an easy way,5
2020,Good,5
2020,Good app,4
2020,Very good,5
2020,OK,5
2020,Nice,5
2020,Really reliable,5
2020,The app is okay since I download the app it has been working fine and even save my time from going to bank for transfer,5
2020,Good banking system,5
2020,Very Nice App and easy to use.,4
2020,It's very okay and reliable. Fast as possible,5
2020,good,5
2020,Nice but d terms agreement re-occurring should be minimised.,5
2019,Good,5
2019,"Since I downloaded this app, I just make use of it once. Any time I want to login, it keeps searching without open. I have uninstalled and download a new one as customer care services instruct, still the same problem. I am sick, tired and confuse of this app.",1
2019,Very good app.,5
2019,Nice and good,3
2019,Cool,5
2019,nice,5
2019,Great app. Working well without problem so far so good.,5
2019,Nice,5
2019,I created it but still telling me something went wrong . I have been trying this for months,1
2019,Cool app,5
2019,Great,5
2019,I love this app,5
2019,"WonderfuL app, keep it up .",5
2019,Ijidhuj h up th th i KO HJ j hg to uuijun a uui a ggujh,2
2019,I cant login,1
2019,Great,5
2019,"I just installed the app and am trying to do a transfer but its not going through, comes back with a do not honor error and have activated transaction on it by inputing my card details. So whats the problem ?",1
2019,Awsome...,5
2019,"I enjoy using it, in terms of simple mobile transaction.",3
2019,Great app,5
2019,Worst bank ever,1
2019,Good,5
2019,"A good app, but needs improvement.",3
2019,Good,5
2019,Nice,4
2019,Very wonderful app... But will be glad if you could add the feature that allows you download your bank statement..,5
2019,"Ma,sha allah",5
2019,Best app i love it and its makes things easy for me💕💕💕💕💕💕💕💕💕💕💕✅✅✅❣❣❣❣❣❣😜💗💗💗💗,5
2019,"The app is giving me troubles, i can't change my password, the other bank app i use has no stress, to confirm we use atm to complete registration but union app it saying code sent to my registered phone no, nothing was sent absolutely nothing",1
2019,Good,5
2019,Its working except when you chañge phone that it gives errir,5
2019,This is the worst bank have ever seen they will deduct your money on the ATM without dispensing yet they wont refund it back immediately ontill 7 working days,1
2019,Excellent job,5
2019,It's smooth,4
2019,No complaints; extremely happy with the bank's services. Ekon was of great assistance and an asset to Union bank.,5
2019,Fast and convienient. Nice app,5
2019,"Check account balances, transfer, seeking all my four accounts. Only me alone will have acces to my bank accounts balance.",2
2019,Awesome,5
2019,"Its been wonderful for me, i've never had issues since i started using the app",5
2019,Good,5
2019,I love it,5
2019,Wonderful experience. It's user friendly and saves time of going to bank and all that. But they need to increase the daily limit limit if requested by a customer after proper security verification.,5
2019,It is good and fantastic,4
2019,Superb,5
2019,I cant download the union bank mobal transfer app,5
2019,Great,5
2019,Can't login to my account. It keeps saying invalid username and password,1
2019,Good,4
2019,Great,5
2019,Poor service.,1
2019,Thanks for information but the app is asking for code sent to registered mobile and don't have it cause have changed my phone,5
2019,Good,5
2019,Its second to none,5
2019,Interesting,5
2019,Good app,5
2019,Best banking app I ever come across,5
2019,I am immensely grateful to Union Bank!,5
2019,Fantastic,5
2019,Cool,5
2019,One of the best bank for this generation,4
2019,Excellent. Delightful,5
2019,Kindly provide an alternative means of payment via scanning QR codes from the mobile app. Be innovative!. Not only secure token as OTP's don't always come through,3
2019,Have been using this app for a while now and it serves me well it has never disappointed me b4,5
2019,Nice,5
2019,Ok,4
2019,"Bad and poor app, not functioning for days now",1
2019,Ive been with this bank for 3yrs no loan..no help..not happy,5
2019,Excellent,5
2019,I want to download this application is not load why?,1
2019,"Since morning I've not been able to log in, it keep saying """"""Sorry there was a problem while processing your request, please try again later."""""" This is very bad and wrong please work on this issue",5
2019,Your app currently has problem,1
2019,Gud app,5
2019,Cool,5
2019,"Ever since I got a new Samsung A10 4 months now, I can't seem to login as it keeps telling me "" ...there was a problem while processing your request. Please try again later! What is wrong?",1
2019,Good,5
2019,Nice app,5
2019,easy and faster,2
2019,Very bad I hate the app I have been trying to login since 3 days ago but not working out,1
2019,What happen at this this day 4th December I can't qccess my account online?,1
2019,The app is good and easy to use but the only problem I am having is that I just got a new smartphone and I think I need to go to the bank again to help me set it up because once I put in my details on this new phone I will be blocked out and I am not living close to the bank.,5
2019,For 2 days now I'm unable to log into my account. Useless app,1
2019,Network issues,1
2019,"i have been try to download the app not working,i have even go to there bank dey have also try not working,",1
2019,Good,1
2019,Very good,5
2019,good,5
2019,Great And Nice,5
2019,"Poor App, I've download it, and installed the app, but the app says"" Error User Exit, when it comes to username selection, during the registeration process, please I need help on how to make use of the application.",1
2019,The App has failed to download for the past two weeks. Kindly help as I am unable to transact business with ease. All I get is waiting to download. Poor Appl,1
2019,Good,4
2019,How ca. I sign in,5
2019,Pretty good huh.,3
2019,Excellent,5
2019,Best transfer app,5
2019,"I cant log in its saying invalid username and password, even to change the password still saying invalid username. Whats wrong tired of this bank",1
2019,Happy,5
2019,Execellent,5
2019,Good experience,5
2019,Good,5
2019,This app is onr of the worst apps I've ever seen,1
2019,tɦaռҡs,5
2019,Good and excelence,5
2019,Great,5
2019,Nice,5
2019,Best bank mobile App,5
2019,Shameful that this app is send my money to a different unintended recipients. I have call customer service and I was told to uninstall that version; and to reinstall another. Let me hope this one will behave correctly,5
2019,Unable work on my phone,1
2019,Good,5
2019,"Poor app! I logged in the first time i installed the app (about 4 months back), since then i couldn't access it any more It says ""unauthorized user"" whenever i try logging in. I've changed my password countless times but the story never change.",1
2019,Transaction are made easy,5
2019,Best,5
2019,"I've the worst banking experience with union bank. I'll advice you reading this never to open an account with union bank and if you already has don't ever take the account for serious. I toke loan last three months and I am repaying on time so, when the discover I repay on time to I deposited 82,000 I just take it all. 1. Is not yet time for the repayment 2. The repayment is 22000 but yet they toke 82,000 3. I'll clear the loan and close the acct immediately tomorrow morning, #wickedbank",1
2019,Great,4
2019,Very easy to use,5
2019,Delay in upload,2
2019,very good app.It has never disappointed me. I can recommend it for anybody.,5
2019,easy to use and time saving too,5
2019,It is a very useful app,5
2019,Now the problem has been restored. Thanks Union bank.,3
2019,Good and fast,5
2019,Nice,5
2019,Thank,5
2019,Good,5
2019,Great app,5
2019,Excellance,5
2019,Good one,3
2019,Ok and sometimes it's hard to operate,2
2019,👍 👍 👍 👍 Good,5
2019,Being experiencing difficulties,1
2019,Very good to use,5
2019,I need money transfer application,3
2019,Good,5
2019,"The app is not working on my phone,called your customer care was told to go into an office which I did and the same set of people couldn't figure out why the app isn't working. I give up totally.",1
2019,H U 77knw say 9999.vbo m .. 4cf,5
2019,Since this app l have stopped strolgling going to que on line for withdrawal. So is nice.,5
2019,Nice app,5
2019,Great experience here,5
2019,Excellent,5
2019,Union mobile app just simply the best,5
2019,Superb,5
2019,Enciting and good,4
2019,Nice,5
2019,Very wonderful experience and the best so far,5
2019,Good,5
2019,Nice,5
2019,Nice,5
2019,Excellent,5
2019,Good,5
2019,"Good app...I do not see anything wrong wit this App. I av been using the union mobile for a while now nd it has neva misbehave,even when I change my smartphone I still av smooth access in setting up my data on d new device... Nice one...",5
2019,Please include Standing Instruction on the App. Great App with wonderful interface. Kudos UBN!,5
2019,Is good,5
2019,Good,5
2019,"I can't login, it's telling me to input new pin which I did and then it said error try again later Am confused The app keeps shutting down, I don't understand",1
2019,Great app and easy to use,4
2019,O pearw pp logo for fffr3,4
2019,"I used to love the app until this week, I have not been able to login into my account for some days now. All i Get is try later, try later",1
2019,I have been trying to change my password since but the code did not generate. I didn't change SIM. kindly tell me what to do,3
2019,Happy,5
2019,It too slow in updating...,1
2019,Lovely,5
2019,Good nice,5
2019,nice app,5
2019,Fantastic,1
2019,Excellent,5
2019,Nice,5
2019,The very first time i download this app it was cool. Now my union still remain the same..,5
2019,Nice app,5
2019,Very good... I've never been disappointed by the use of this App.,4
2019,Good app,5
2019,it is good.Only dat it is not showing me my real acount balance,5
2019,up dating is giving me problems,5
2019,"Easy, secure.",5
2019,It's a nice app,5
2019,Nice app,4
2019,User friendly and vast in operatioms. My doubt has been cleared.,4
2019,Helpful keep on the good work.,5
2019,Very good,5
2019,operate successfully sometimes.,4
2019,"Good app, functions very well.",4
2019,"Iam getting problems for trying to log into this app, you are telling me to put my user name, If I put you will say is imvalid",2
2019,The best,5
2019,Nice,5
2019,"Useless app, can't login after forced update.",1
2019,nice,5
2019,I love the app its is extremely great,5
2019,Finding it difficult to sign,5
2019,Ok but dificult,4
2019,Good,3
2019,Worst app so far.. It shuts down on any operational attempt.. Nothing works with this app..,1
2019,Execelent,4
2019,Best app so far,5
2019,"I wonder why it must be mandatory to update the app before accessing it, update should be optonal. I just hope the update will worth it. Giving you one 🌟",1
2019,Bad,1
2019,Make Life easy,5
2019,So fast,5
2019,V.good to do bussness with,5
2019,Can you get loan with this app,5
2019,Excellent,5
2019,how do i get the updated version.. my app stop working and its asking for upgrade how do i go about it ?,3
2019,Good,3
2019,Save well bank,5
2019,Truly the simplest banking solutions,5
2019,Perfect,5
2019,I m having problem logging in,4
2019,Good,5
2019,Very fast and quick but an issue re login to my new mobile. After inputting the username and password they are supposed to send a code to my but have not yrt gotten the code till now and don't know maybe it is because i Change my alert SIM or so just find something to this asap cause i need to send money out to someone,4
2019,Pls this app have being a mess to me since i got a new phone i can't log in.i do not know what was the fault what i will be seeing all the time service timeout or network failure or can't process this. Pls result it.,1
2019,"Best App in the Banking industry., A proof that Union Bank is still Big, strong, and reliable.",5
2019,Good,5
2019,I love the app... Easy to use and quick... Great work.. Tump up,4
2019,So Fantastic,5
2019,"The app now works fine. Should in case there is anyone experiencing the same issue as review earlier, just ensure to change your password to something totally new from the old password... †*****************Old Review****************† this app was working fine untill the last update. Now, i can't login to the app. the error message was that I should try again. I have been to the branch, but the staff seems not to know anything about this error. I eventually had to move all my money to other bank.",4
2019,This app is not downloading,1
2019,"One of the best mobile banking app in Nigeria,simple and user friendly.kudos to u guys!",5
2019,The app is quite annoying,1
2019,Better,5
2019,"This app was amazing, until you started this updating thing. It's so annoying. Because even updating the app is another wahala.",3
2019,"Hi I am facing the same hellish/frustrating situation olalekan is facing. Try to login as become a giant mountain for me too, why",1
2019,Very nice app,5
2019,Absolutely good,4
2019,Great app,5
2019,Good,4
2019,Excellent,5
2019,nice app for banking,5
2019,Okay,5
2019,Ok,4
2019,Good,5
2019,Excellent,5
2019,It is very nice,5
2019,Not bad,5
2019,i dont know how to register to union bank online,2
2019,Totally user friendly and very fast,5
2019,"Since I upgraded to this version, all my transaction were not successful and I will be debited,the worst part is that no official or staff is ready to help, am on my own now.i sent complaint virtually everyday almost one week now, nothing is done. I know my legal rights,i decided to give room.",1
2019,I cant transfer money i cant recharge my phone I don't know whats wrong,1
2019,Very much good to have at all time of the day,5
2019,Good,5
2019,good,5
2019,For now l am comfortable,5
2019,It's pretty good,5
2019,Good,5
2019,I don't know much about the questions,3
2019,Thanks so much for your support,5
2019,Nice banking with you,5
2019,Good app,5
2019,Great,5
2019,Fantastic,4
2019,"This app is doing well, but my own is troubling me whenever i login d app they're telling me my mobile app is blocked, and i went to branch i didn't get any solution",5
2019,"Poor app.. .. Money transfer hangs.... Once you add beneficiary account, it automatically duplicate the beneficiary account added, if you click on the first beneficiary, your money will surely hang.. The app also gives different account balance from the real account balance.",1
2019,"Fast and smooth transaction, best bank evee😋😋😋",5
2019,Easy to access,5
2019,Excellent,5
2019,this new update sucks...I can't even login anymore...the app keeps telling me that my username/password is wrong...stupid app what was the point of updating the app in the first place.,1
2019,Union mobile is rubbish,1
2019,Good application,5
2019,Well it's good,4
2019,A very good service,5
2019,Easy to transfer only it,5
2019,Nice one,5
2019,Nice,5
2019,"Good app very useful, account statement recipient bank name dont show, only name and amount.",5
2019,Good,5
2019,Good,5
2019,Cool but could do better,4
2019,Banking services frist,5
2019,Good Service,5
2019,Is but need update especially when wrongly put transfer pin no way to back. Pls do something,1
2019,Okay,5
2019,"It's good but I'm disappointed with the frequency with which it demands for compulsory update... Other bank app I know don't do that. Again, although the developers tried but it seems the interface for transfer needs improvement...",3
2019,alwys vin issues trying to log in to make transfers,1
2019,Easy to use,5
2019,"I couldn't login to my account,",1
2019,Fantastic,4
2019,Good,5
2019,Try to make transfer but not going through.,1
2019,I am enjoying the app 100%😊,5
2019,Good,5
2019,Is a good improvement,3
2019,Good app,5
2019,It okay. Manageable,3
2019,Faisal bishir musa,5
2019,Nice app for banking,5
2019,The app keep on stopping,1
2019,i am tired of the updates why not keep one update till after 1year,1
2019,Wonderful,5
2019,"Its good apps, I like that",3
2019,This is annoying oooo I can't just use this app without updating. This is the third time its asking for update. And the update takes days even with 4G full network. Don't just understand the problem. Not satisfied with the services and even thinking otherwise.,1
2019,Very good to use,5
2019,I want to update my unionMobile,5
2019,"it cool I love it, but its possible to have two different acct on this same app?",4
2019,Good,3
2019,Treu one,4
2019,Good,5
2019,Statement of account.,3
2019,Favour,5
2019,Very good,5
2019,Wonderful,5
2019,unable to update,1
2019,Nice apps,5
2019,Satisfactory,1
2019,So amezing,5
2019,Ok,5
2019,Great apps,5
2019,ABUBAKAR. JAFAR,5
2019,Good,4
2019,Its and makes life easier,5
2019,The very best apps ao far,1
2019,I once update on this app and run into problem. I have to format my phone before the app can work normally again. Sceptical about updating again. Once beaten.!,3
2019,Nice,2
2019,D best banking app by huge margin,5
2019,Great,4
2019,my play store does not update my apps,5
2019,Awful. Silly app.,1
2019,The best mobile app,5
2019,Good,5
2019,It's nice and easy to operate,5
2019,Very lovely,5
2019,Please union bank group i need your POS for my business. Thanks,4
2019,Excellence,5
2019,"I love these app,its made my way of life very easy,i can tranfer money without stress,i can even pay bills and recharge my lines without stress ,thanks a billion times admin",5
2019,Good,5
2019,Very smooth and good app. Union bank and their Mobile App is just the best for me.. Keep the good work going,4
2019,Good,5
2019,"This app is terrible, despicable, impeccaby detestable i just mlost my 2k to the latest version of this app whenever you click on a saved beneficiary only for the previous name to enter, for me to be able to send money to a particular beneficiary i have to not click on the actual name I'm intending to send to but the name after that one or else I'll be sending to a wrong account. I just lost 2k to this horrible bug error whatever. THIS APP SUCKS. PLEASE RETURN MY 2K or else ...",1
2019,Very poor app,1
2019,Is it every time you are going to use this app that you must update it. Am beginning to hate this bank oooo,1
2019,The bank is a mess; what do you expect from the app?,2
2019,good,2
2019,Its easy and convenient to use.although it hangs on few occasions.,4
2019,Very good,3
2019,Superb and user friendly,4
2019,You keep updating this app every minute is so annoying most especially when one is in need of money badly then the next thing is you cant log in to your account you have update what for!!?,1
2019,Good,5
2019,Execellent,5
2019,Helpful but few network glitches,4
2019,Very lovely and easy to used app. Transfer to other bank smooth easy and fast.,5
2019,Like it,3
2019,Fair,2
2019,Excellent,5
2019,Worst mobile banking app i have seen or used,1
2019,Nice,5
2019,Very fast and relaible and a very good user interface. Nice one,5
2019,Union Mobile,5
2019,Really the simpler and smater union bank app...,5
2019,Fine,5
2019,Efficient,4
2019,Very okay,5
2019,Very nice,5
2019,The services are very poor and i can't update or log in.,3
2019,Ok,1
2019,very easy and seamless.,5
2019,Nice app,5
2019,Best banking app,5
2019,Satisfying,5
2019,Fine and Excellent,5
2019,"Very good carering bank,but it's refuse to update",4
2019,very rewarding and interesting.,5
2019,Interesting and excited,1
2019,It's a wonderful and nice working app,5
2019,Great app,5
2019,excellent app for transactions,4
2019,Ok,5
2019,It's nice 👌,3
2019,Good,5
2019,Excellent,5
2019,Good,3
2019,Simple,5
2019,It us simple to use,4
2019,It works alright,3
2019,Hi after the last update am Unable to log in pls oo,4
2019,This app is considerate,5
2019,Good,5
2019,Cool,5
2019,Excellent,5
2019,Nice,2
2019,The app is perfectly okay,5
2019,Olojede Rate this as excellent,5
2019,Good,5
2019,love you guys,5
2019,I fogort my pin,1
2019,Awesome,3
2019,good application,5
2019,Very friendly and easy to use,5
2019,Good,3
2019,Super fast,5
2019,"This app has become useless, worthless, is it a sin to update an app? Four days after updating it stops working. One can no longer log in. Admin better find solution to this and very fast too.",2
2019,Doesn't update. Always stops at 98%,3
2019,Good,4
2019,Very nice app,5
2019,Nice App,5
2019,Great App. Its secure and simple to use... Highly recommended for everyone,5
2019,Trying,4
2019,Good,5
2019,Excellent,5
2019,Unable to log in,1
2019,great,5
2019,"Since I upgraded this app, it's been telling me"" Sorry there was a problem while processing your request. Try again later "" Its been like this for 1 month plus now. I have gone to the bank . They've tried all sorts like: re-install the app 3 times ,change the password, I filled a request form with finger print. Still no success as I am writing this. It's very frustrating. Maybe my next option will be to move my cash to another bank.",1
2019,Excellent,5
2019,Wow that's awesome,5
2019,Never been better,4
2019,"You have to upgrade it every month, rubbish app",1
2019,This app is a waste of data and time. The App will prompt you to enter OTP that will never come after inserting your account number.,1
2019,Pls i suffer much with out achivement,5
2019,Very ok,5
2019,very fast for transaction.saves time and prevent robbery attack.,5
2019,Cool,4
2019,Nice one,4
2019,Good,2
2019,Goof,5
2019,Its been a miracle in the life of my business,5
2019,Good,5
2019,Good application but please work on it as to rotate screens to enable accessibility to other features especially when phone screen touch develops problems during usage. Thanks.,5
2019,100% good,5
2019,Lovely and great,5
2019,Good eveming hw s work today l am owolabi sulaimon,5
2019,"Loving Union everyday, making my banking easy",5
2019,Great,4
2019,Lovely,1
2019,good,5
2019,It perfect,5
2019,It's awesome,5
2019,good,3
2019,"This app is simply amazing. For those of you complaining, guess your village people is at work",5
2019,good,5
2019,Good app,5
2019,No hichups,5
2019,Am just new to Union Bank,5
2019,Why you guys deny me of uploading when you know it will hang at 99% when I'm using a 4G network... Pls I need to do an important transaction plssssss.,1
2019,Good for using,5
2019,Just joking,5
2019,Good,3
2019,Smart app,5
2019,Very nice,5
2019,Very poor,4
2019,Well organised app So far good Welldone Union bank.,1
2019,It's very good 👌,3
2019,Excellent,5
2019,Good App,5
2019,Reliable and efficient,5
2019,"The app is very easy to operate, but there is need to improve on access to DOWNLOAD STATEMENTS OF ACCOUNT without stress. Thanks",3
2019,Nice,4
2019,Good,5
2019,Its very ok,4
2019,Very very much good,5
2019,Very good,5
2019,"Using the UnionMobile app has been awesome, less stressful and easy.",5
2019,"Good but not that smart in working and I have been downloading an update it's taking too long now, it's been 99% for over 45 minutes now that too bad.",2
2019,Great!,5
2019,application pls iwish to know my account number in this bank,5
2019,Always updating too much,2
2019,Nice,5
2019,Cant uodate the App why this updating is really disturbing people nit only me,1
2019,The service is efficient only it is not fast enough. Efforts should be made on that. Thanks,4
2019,Great,5
2019,good,5
2019,Huhh hi ugh Jun uuh uh oh hhy uh I am huvhybh uh oh boy my son h JH very much for helping me out BB Johnson vhh. H cv,3
2019,Nice app,5
2019,OK,3
2019,"Nice app, i love it",4
2019,Very good,5
2019,I've been on this app for the past an hour trying to log in? Must I update this app before I can access the app? This is really crazy and so annoying....,1
2019,Good,5
2019,You guys need to improve I cant see debit on my email,1
2019,Good,5
2019,It's been good.. Easy logging in,4
2019,Successfully updated,5
2019,Awesome,5
2019,good business banking,5
2019,Good,5
2019,Good,5
2019,Nice,5
2019,"So smooth , simple and flexible. Thanks Union Bank !",5
2019,Thank,5
2019,i love this app is very helpful,5
2019,Good and reliable,5
2019,Nice,3
2019,Nice app,5
2019,I have been trying to update this app to transact and for over 45 mins I am stuck at 99%. This is bad and a failure,1
2019,Cool app,5
2019,Great,5
2019,Good,3
2019,Exellent,5
2019,Good,5
2019,I have been trying to update the app but its not updating,1
2019,Makes things very much easier.,5
2019,Perfect,5
2019,Love this,5
2019,not fast enough,1
2019,It good and the best of all,3
2019,Awesome,5
2019,Hard to use,5
2019,Awesome,5
2019,Little hinge due to network problem,3
2019,"This app has been so great, using it for transaction and making payments, its been awesome, but after i was asked to upgrade, UnionMobile App has proven to be bad and unable to upgradeded, please something need to be done fast about it..",1
2019,I tried signing up but it wouldn't pass the password interface. I regret baking with these folks,1
2019,This is a very nice app,5
2019,excellent,5
2019,I'm already an established customer. Just changed phone set. All my applications are back into my new phone except union back application. I'm trying to put my union bank icon. It's giving me stress . Regards. Faparusi Dorcas,2
2019,Fine,5
2019,Satisfactry,3
2019,It doesn't allow me buy airtime,1
2019,Messes me up in the middle of transactions,1
2019,It must not be compulsory to update at first. There are some transactions that are very urgent and now the update us not downloading and I can not do a transaction. This is very poor. Simply notify me and I will do it at my convenience,1
2019,Perfrct,5
2019,Like a White Stallion works great.....,5
2019,Good,5
2019,Nice app,5
2019,Very nice,5
2019,Fantastic,1
2019,I love using the app but i always have issues with the developer or whatsoeve they are that always lock me out when ever there is an updated version of the app. This is not proper. At least notification can be sent to inform user that update is available and the current one will stop working at a particular time not that you people will just deny access suddenly not minding if the transaction is urgent. Please do adjust as other bank app does not do that. You can also learn from whatsapp. Thanks,3
2019,Unable to completely download the app,1
2019,Very good app for transactions.,5
2019,My app has refused to update and i cant make transactions,1
2019,Best mobile app,4
2019,Gud n fyn,5
2019,User friendly for daily transactions,4
2019,best online banking,5
2019,Since i downloaded i havent been able to use it. I dont know if the transaction pin should be given by my bank. I tried to generate it to no avail.,2
2019,Very effective and efficient service,5
2019,How can i retrieve my username and password please?,2
2019,OK,5
2019,This is a useless app. Don't install. It is waste of data and energy. It can't be open,1
2019,Horribly bad. Every transfer i have made hangs the money which causes embarrassment to me.,1
2019,Very useless app! Signing up failed,1
2019,Good,4
2019,Good,5
2019,Good,5
2019,Thanks again for your help and support,5
2019,...had a terrible and embarrassing moment with ur service.,1
2019,Good,5
2019,Its faster and better,4
2019,Good,4
2019,Cool,5
2019,"I am very disapointed. I treid to update but its not going and that stops me from transacting and accessing my account balance. What is all this complicating inovation. I can no longer access my account balance, stransaction not going furder than sign in. What is all this update wahala about.",1
2019,"I Changed my phone, to install or update my app is a hell, not happy with this system at all.",5
2019,Poor,1
2019,Good,4
2019,Excellent app,5
2019,I love it,5
2019,Cool,4
2019,It amazing,5
2019,Superb,5
2019,nice app,5
2019,"Hurrible....everything was going on fine,until i was prompted to update the app, I did but couldnt view my balance...got frustrated and deleted the app, tried downloading afresh but since then i couldnt. I even visited a branch and my app issue is yet to be solved....",1
2019,Does not work in Samsung A30,1
2019,Good,5
2019,Good experience,4
2019,very nice one,5
2019,Is good,1
2019,To slow to download,1
2019,Sweet,3
2019,Great and easy banking,5
2019,Awesome,5
2019,Is good to have this app,5
2019,vee bad,1
2019,Good,5
2019,Works 80% of the time,4
2019,Excellent app good for everyone to use it.,5
2019,Fantastic Thanks,5
2019,Better for businessmen and woman,5
2019,good,5
2019,Very effective,5
2019,Not now,1
2019,I am having difficulties in updating Union mobile,5
2019,Stressful update,5
2019,"Good and nice to use, but why must i update every two months?",3
2019,Very very good,5
2019,"Its a bit difficult. For five days now, still unable to download",2
2019,Good but in prove on the speed,5
2019,Fulfilled,5
2019,Good,3
2019,Bad,5
2019,The app is one of the best Mobile apps I have seen,5
2019,good,3
2019,Too slow,4
2019,It's working fine,5
2019,Very bad,1
2019,Good enough for me,5
2019,Very good,4
2019,Okay,2
2019,Very good,3
2019,"Efforts to update were unsuccessful, so I couldn't use the app. Please make it simpler and understandable.",5
2019,Good,4
2019,Love the app,5
2019,Cool,4
2019,Awesome,5
2019,Great app!,5
2019,Very poor,1
2019,It nice,1
2019,Super,5
2019,Good,4
2019,I don't want to update it pls,1
2019,Awesome,5
2019,NYC app,3
2019,It has been good bank to rely on,5
2019,Very nice app Easy to use,5
2019,Good service it is,4
2019,Some time is good and some time is very slow,5
2019,Wonderful app expectional from all,5
2019,Better,3
2019,thumbs up,4
2019,Is not updating,2
2019,Gud,3
2019,Difficult to upgrade,1
2019,upgrade of this app be made automatic on users device,4
2019,I don't just like the ideas of inability to login into your account because of the new update. Updating should be voluntary,1
2019,Good,5
2019,Great,5
2019,Good application,5
2019,My experience with union bank is good,4
2019,Great,4
2019,"Wonderful! This is simply the best app. Very prompt, fast and easy to use.",5
2019,Very user friendly,5
2019,It's a very nice app,5
2019,very Good,5
2019,"Like,easy to make a transactions",5
2019,Good app.....,5
2019,"Since two days now i can not transver money due to upgrade and the upgrade is not working,what a nosence you need your money you can spent it",1
2019,Wonderful.,5
2019,Suplying,5
2019,جيد جدا,5
2019,the app is very good,1
2019,This disappointment is too much to bear. I am heavily disappointed.,1
2019,Poor i have been trying to upgrade but cant download it!,1
2019,Nice app,5
2019,Interesting experience,5
2019,Gud,5
2019,Good,4
2019,Good,5
2019,I can't download. It keeps on hanging at 98% and won't install. This is just bad.,1
2019,The rating is very good,2
2019,No online payment option,1
2019,Great,5
2019,I don't really know what is rong with this app if I have been trying to up with app but is whyp away from my phone.,1
2019,Awesome,5
2019,In the future,3
2019,Nonsense app,1
2019,I like it,5
2019,Its unregretable and so useful,5
2019,Nice app easy to operate,5
2019,"Seems nice but there are delays, sometimes in transfers",4
2019,Its a great banking app with beautiful featurea,5
2019,"Your app keeps updating every now and then.. Not as though you have a better service to offer.... The next time it asks me to update within few months of updating again,, I will delete everything about union bank",1
2019,Amazing 🤩🤩🤩,5
2019,Managing it,2
2019,Union Bank is the Pride of Nigeria,5
2019,Satisfied,5
2019,Update is taking forever,5
2019,Very good,5
2019,Nice app,4
2019,Transactiion prosess smooth,5
2019,Awesome,5
2019,Best happ hin dey worrd,5
2019,Good,5
2019,I cnt access my account through the app,1
2019,cool app,5
2019,"It's excellent, i love it. Please keep it up",1
2019,Feel great!!!,4
2019,Very good,4
2019,Lovely,5
2019,App refuses to download and install.. once it gets to 98% downloading it stops there,1
2019,wonderful,5
2019,"Please,make your app to be operating system with out ATM.",3
2019,PLEASANT,5
2019,"Very nice app, easy to use no difficulty. I really love d bank also",5
2019,Good,4
2019,The app has been very helpful with my banking transactions.,5
2019,Good,3
2019,good,5
2019,Very Good And Fast Useful❤,5
2019,Good app!,4
2019,Is good,4
2019,I enjoy using this all time,4
2019,"okay, so i made use of this app sometime ago.. but now i can't anymore cause i accidentally forgot my passord.. please is there anyway i can reset and get a new password..",5
2019,Upgrading is difficult,2
2019,Good,4
2019,Excellent,5
2019,Why is an update compulsory That's not a bright idea at all 😔 And it's not working,1
2019,Ompressive,4
2019,Good,4
2019,Nice,5
2019,"I really appreciate the application for good two years, but now I'm experiencing problems in downloading an update one.",3
2019,Good app,5
2019,Flexibility guarantee !,4
2019,See,1
2019,very stupid update. keeps loading and never installed.,1
2019,It is very wrong to prevent transactions simply because you want the app updated all the time... Make enough updates available before making it compulsory and stop wasying our data,1
2019,better,5
2019,Fine and good,5
2019,Perfect and easy to use!!!,5
2019,Difficulty in updating the App,1
2019,I really like the bank👌,5
2019,Nice,4
2019,I love it,5
2019,Good,3
2019,🙌cool,5
2019,Good,5
2019,Best app ever,5
2019,Nice to use i really love it,5
2019,Its better now,4
2019,I updated this app in 6th Aug and they are asking for another update. And you can use without update. I hate nonsense.,2
2019,Nice App. Very good for my daily deel in the Bank.,5
2019,It was great,5
2019,Cool app and very easy to use,5
2019,Gud,5
2019,Nice one,5
2019,Beautiful,5
2019,unable to upon,5
2019,it good in recharing,5
2019,I like it,5
2019,"Awesome app. Banking made easy. Union Bank... Big, Strong, Reliable!!!",5
2019,The best banking app i hav ever used.,5
2019,Honestly why does it have to be updated.. Nothing actually changes😏,1
2019,"i like it, i dont need to visit bank bfor doing anything, great app..",2
2019,Good,5
2019,Bad,1
2019,Easy to use,4
2019,Fair,3
2019,Very okay,5
2019,Good,3
2019,Not bad,3
2019,An update should not be mandatory. It should be optional.,1
2019,Great,5
2019,UNION BANK OF NIGERIA..This is very bad....The update is not working...now i can access my account via my app....now am stranded.....what kind of thing is this for crying out loud....u should have made the update optional....pls do something about these very fast before the damage is much.,1
2019,"One of the best and fastest so far for fund transfer, buy airtimes and pay other bills. Thanks good job",5
2019,great,5
2019,veey easy to use,5
2019,Cool and serves good,5
2019,Good,5
2019,I am enjoying it.,5
2019,Excellence,5
2019,Can't upgrade,1
2019,Very good,1
2019,Good,5
2019,Enjoyable,5
2019,The best bank ever,5
2019,Good app...,4
2019,Good,5
2019,Union bank is the best,5
2019,Excellent,5
2019,Good,5
2019,Excellent service,3
2019,Nice,5
2019,perfect,5
2019,Cool,4
2019,Nice,5
2019,OK,5
2019,If it is not updated it will not function,1
2019,Very good app,5
2019,Good app,3
2019,Good app,5
2019,Perfect,5
2019,Good,4
2019,Cool app. Keep it up,4
2019,It has been ok but in the recent time dificult,4
2019,Good app,3
2019,Good app,4
2019,Very effective app.,5
2019,Banking on the go is made available in this app Please download,5
2019,Excellent,5
2019,Love it,5
2019,Good,3
2019,The best and easy to use,5
2019,Great,5
2019,It's a thing of Joy been a part of this great bank,5
2019,Very bad,1
2019,Ok,5
2019,Superb!,5
2019,Nice one,5
2019,Excellent,5
2019,So far so good. Only that the unnecessary charges be checked as it's destroying budgets please,5
2019,Ok,4
2019,app not responding to update,1
2019,I love this app,5
2019,fair,5
2019,👌👌,5
2019,Services are satisfactory.,4
2019,Takes long to update work on it.,1
2019,"It's Big, It's Strong and It's Reliable",3
2019,It's only when there is no network that I have negative experience when logging in or trying to make transfer.,3
2019,Satisfactory,4
2019,Very okay,5
2019,Good and prompt service with humility,5
2019,Very effective and time saving...,5
2019,Excellent,5
2019,Best mobile bank app 200% stress free,5
2019,Very Good,5
2019,"difficult to update,a part of that it is very effective",3
2019,so sweet,5
2019,Perfect banking,1
2019,It just 👌 ok,5
2019,This is rubbish. Why must i be denied access to my account just so i could do a compulsory update of the app? You people should better work on your IT. I hereby uninstall the app and leave the bank. Thank you,1
2019,Good Service keep going.,5
2019,Good,5
2019,"Can't download up dates. Each time I try to transfer, I will be asked to download update, but the update refused to be downloaded.",2
2019,"love it, work more on airtime vtu recharge. before putting amount it supposed to request network provider and then password",5
2019,Switf and security cautious,5
2019,i love this union Mobile app it's very helpful... bcoz since i have the app with me there is nothing like fake transfer,5
2019,Nice job,5
2019,It's easy and fast,3
2019,Beautifu,4
2019,Not working can't sign up,1
2019,Very functional app. However. It makes no sense having to update an app too frequent...As much as twice in 1 month! Look into this pls,3
2019,Great app,5
2019,Perfect good,5
2019,very bad,2
2019,The best mobile banking App that I have ever used,5
2019,Good,5
2019,Perfectly,5
2019,Good,5
2019,Helpful,5
2019,Awesome,4
2019,"Its so lovely and nice,i had no problem using this application..",5
2019,The application is very enjoyable mostly for transfer,5
2019,very good,5
2019,nice 1,5
2019,Over delaying.,5
2019,"Great app,easy to use",5
2019,Ok,4
2019,Good and easy,5
2019,Good,4
2019,I'm enjoying it,5
2019,Exellent,4
2019,Excellent app,5
2019,Good,5
2019,Remarkable.,5
2019,Perfect,4
2019,Irs easy to use. No stress,5
2019,Try to improve more,3
2019,Network too slow Network too slow,2
2019,Excellent,5
2019,Exceptional,5
2019,Best Banking App. Fast and excellently reliable.,5
2019,Great App,5
2019,Wonderful App,5
2019,So Perfect,5
2019,User friendly,5
2019,The App is good for me and easy to access by me.,5
2019,Nice app,5
2019,Okay,5
2019,Very active and fast... Great app. I love.,5
2019,Is good,5
2019,Good,3
2019,Fantastic App,5
2019,Good,5
2019,Amazing and wonderful app,5
2019,"Its safe, secure, effective & efficient",5
2019,Fantastic app,5
2019,Exceptional Service Delivery.,5
2019,Good,5
2019,"There's not a time I have been enjoying this App. The process is always very dull. Update after update, it still remains the same.",1
2019,Smarter and simpler Bank,5
2019,The App is aweaome!,4
2019,"It's good but gets me frustrated most times It's not even updating 96% is where it stopped, I might end up deleting the app",2
2019,I really enjoy it this application,5
2019,Trying updating this so called app and is not updating and i delete it try downloading it and is not downloading. Damn it,1
2019,Good,4
2019,transactions made with ease up union bank,5
2019,Nice,5
2019,"Best bank app so far,, am loving it",5
2019,Awesome App! Easy to use and manages data well,5
2019,excellent,5
2019,Very fantastic,5
2019,Wonderful,5
2019,Fantastic,5
2019,it is quite user friendly. like it but i have problems getting undated as demanded by default.i could not do any transaction for some days tiĺl now.,4
2019,Cool,5
2019,OK. But am scared of the delay other banks get in getting alert after tranfer is made...Have just transferd to first bank and the recpient is just shouting as if have not transferd..am even planing to go to the bank tomorrow and lay complain..thanks.,3
2019,Nice,5
2019,poor Network sometimes,1
2019,Very grate application,5
2019,Great app ..all though av not tested it,5
2019,"Awesome, I have no regrets at all banking with Union Bank or using the App.",5
2019,Good,5
2019,it is good,1
2019,Effective,5
2019,Smooth,5
2019,Very nice,3
2019,Best,3
2019,Excellent,5
2019,"I tried logging into the app and I was blocked by the compulsory ""Update App message"". I tried updating the app and it keeps stopping at 96%. Can't move forward nor even do any transactions. And I have a serious emergency at this crucial moment. This is so bad Union bank. Why deploy a buggy and unusable app for users? Don't you guys have a proficient QA testers? Sigh.",1
2019,upgrade union bank Mobile App,1
2019,good app,4
2019,Perfect!,5
2019,Fantastic apps,2
2019,Nice nd fast,5
2019,too much update with no new features but excellent in transfer,3
2019,Perfect,5
2019,Excellent,5
2019,lovely app,5
2019,I like it,5
2019,Not updating. Just keeps loading forever,1
2019,Unable to update the app. It sucks,1
2019,satisfactory,4
2019,Average,3
2019,Very good,5
2019,Great app.,5
2019,Good,5
2019,Perfect in using,5
2019,superb,4
2019,Awesome!,5
2019,"Very poor, not loading",1
2019,You are the best.,5
2019,please I cannot download none update on this app please what will I do? thanks,5
2019,It takes a while to process transaction.,3
2019,"the app is giving problem I just use it for some week,, I can't login again",3
2019,It is simply fantastic,5
2019,Great & simple,4
2019,Very good,5
2019,Wholesome,5
2019,i love this app,5
2019,Good,5
2019,Good,5
2019,Excellent,5
2019,Ok,5
2019,Releable,5
2019,Like,5
2019,Great experience,5
2019,ok,5
2019,Good,5
2019,Good,3
2019,D best,5
2019,Excellent,5
2019,Superb and interesting,5
2019,Bad app,4
2019,good,5
2019,good,5
2019,Good,4
2019,"Impressive , seamless, efficient",3
2019,It has been so helpful,5
2019,🔥,5
2019,Amazing,5
2019,Ok,4
2019,Bad,1
2019,good,5
2019,cool,5
2019,nice,5
2019,Poor network,5
2019,Wonderful,5
2019,perfect,5
2019,Very good,5
2019,Waw Best of the best mobile app so far,5
2019,"It has been a great experience, thanks",5
2019,OK,4
2019,Very easy to use,5
2019,Wonderful good network service,5
2019,Satisfactorily,5
2019,Excellenctly,5
2019,Simply the best,5
2019,good,5
2019,Fast and reliable,4
2019,Perfect App,4
2019,"sick and tired of updating union bank app every month very slow to update, so annoying",1
2019,Good one,5
2019,Perfect,5
2019,Very good,5
2019,Good,5
2019,Not working,1
2019,you are doing well.,4
2019,Marvelous,5
2019,Exceptional.,5
2019,"The best reliable, stable bank",5
2019,Good better best,5
2019,satisfy Thank you,5
2019,Quite ok,1
2019,Excellent,5
2019,Beautiful,5
2019,Good,4
2019,The fastest bank app in naija,5
2019,It was working perfectly i really like it,3
2019,Fantastic,5
2019,Good,4
2019,"It allows one to make judicious use of his time, kudosb",3
2019,Awesome,5
2019,Best i have ever since,4
2019,Exceptional,5
2019,Improved services,4
2019,Great app,5
2019,Good,5
2019,is good,1
2019,there's problem in downloading,3
2019,Effecient...,4
2019,Quite nice,4
2019,Y am u been ask ro update my app just after updating it on the 6th of thismonth...,3
2019,it has been a wonderful experience,5
2019,Fast and secure transaction,4
2019,I love this app cos it works for me perfectly,5
2019,Excellent,5
2019,Love the app... I love my Union Bank,5
2019,"very convenient, fast and efficient",5
2019,"Thanks for these app,itz nice",3
2019,Smooth,5
2019,Good,5
2019,Very Robust and easy to use,5
2019,good app,5
2019,Great,5
2019,Too slow to credit beneficiary,3
2019,I like it,3
2019,Very nice,5
2019,UnionMobile simplifies transaction,3
2019,Why am i unable to download this app,1
2019,I cant update this application,5
2019,Best,5
2019,Very good and easy to use.,5
2019,I love this app,5
2019,Very perfect,5
2019,Nice app. Union bank is truly simpler and smarter. This app is great and easy to use. Keep up with the good work,5
2019,Very reliable and active,3
2019,thanks so much more of it,5
2019,Limited,4
2019,Cool,5
2019,very fast and reliable,5
2019,good,5
2019,Simple,5
2019,Happy,5
2019,Absolutely 100%,5
2019,good one,5
2019,Awesome,2
2019,Its the best banking app ever. Good job.,5
2019,User friendly,5
2019,They are good,5
2019,Good,5
2019,Very effective,5
2019,Its ok,5
2019,so helfull .,5
2019,awesome!,5
2019,Very good,5
2019,Cool,5
2019,Mind blowing. It's really amazing!!!,5
2019,The app is reliable when the network is good,4
2019,Very good,5
2019,Optimistic app,5
2019,Excellent,5
2019,Fine,2
2019,It's good,4
2019,Good.,5
2019,Awesome app,5
2019,Excellent,5
2019,better,2
2019,Yes nice,5
2019,Nice and convinent,5
2019,Bad service most times negates the surpposed effectiveness of the App.,1
2019,Cool,5
2019,not,5
2019,Fantastic,1
2019,encouraging,5
2019,Exceptionally perfect,5
2019,Good,5
2019,Cool,5
2019,awesome!,5
2019,Good and lovely,4
2019,Awesome performance,5
2019,Really good app,5
2019,Excellent job,5
2019,Cool,3
2019,"Easy navigations, token generation now comes within reasonable time fame n transfered transactions no longer fail. The is improved stability on the platform.",4
2019,Not fast enough,2
2019,very good,5
2019,Good,5
2019,Good,5
2019,good services,5
2019,Exquisite!!,5
2019,"The best and past edits, Im very OK by using this applecation very nice one",5
2019,very cool,4
2019,Nice,4
2019,For now no issue,5
2019,Superb,5
2019,Exellent,5
2019,Ok,5
2019,Awesome,5
2019,Nice,5
2019,Nice,5
2019,Very easy to operate,5
2019,Good,4
2019,Sweet to operate,5
2019,this your app is satifactory at all it disappoints one when one needs it most try to be satifying your customers i have been online for the past 30 minutes trying to send money all to no avail. Try to improve your union app.,5
2019,good app very easy and fast l love this app,5
2019,Very good,5
2019,not so cool,1
2019,Magnificent,5
2019,Not very effective! It's a 50/50 chance.,3
2019,Serving me,5
2019,Good one very easy to use,5
2019,Excellent,5
2019,Very relaiable am very very impressed it have never failed me,5
2019,Fantastic Ok,4
2019,No comment,5
2019,Reliable,5
2019,Good and perfect,5
2019,Nice 👍 i love it,5
2019,nice nice gdhw,5
2019,Very good,5
2019,very good,4
2019,This app is so so so useless 😎😎😎,1
2019,how many times do I have to update app and even with the update there is no change,1
2019,Good,3
2019,Excellent,5
2019,Nice app,5
2019,This app is really giving me tough time... I was told to update and have been trying to do so the thing is not downloading about an hour now... And i have some transaction to do now.,1
2019,Very very good,5
2019,excellent,5
2019,Excellent services.,5
2019,Good,5
2019,This is by far the best mobile banking platform in Nigeria.,5
2019,Highly effective and helpful,4
2019,Very good application,5
2019,Awesome,5
2019,Not too smart but its ok,3
2019,Awesome 👍,5
2019,"Strong, fast and reliable",5
2019,app work well. 100%,5
2019,"So far, I've been enjoying some ease with e-transactions. The experience is just amazing. Only a few network hitches here and there which ofcourse has been a Nigerian feature.",4
2019,Excellent,5
2019,Fantastic,4
2019,cool,5
2019,Good,2
2019,Fairly good,4
2019,Happy,4
2019,D best,5
2019,Fantastic app. The best there is.,5
2019,Good,5
2019,Excellent,5
2019,Great..,5
2019,Good,3
2019,Excellent,5
2019,Verry suitable,5
2019,This app is not upgrading now😭😭😭,1
2019,extremely perfect...,4
2019,Just so easy to access. Love it!!!,5
2019,Fine,5
2019,Good,5
2019,Perfect 👌,5
2019,Great,5
2019,Very ok,5
2019,Good. But improvement is desirable.,5
2019,Great app,5
2019,Easy to use,5
2019,Pleasant and easy to use when network is good.,4
2019,good,3
2019,Good and flexible,4
2019,I find difficult in my updates,5
2019,Good,5
2019,It's quite an excellent app for convenience.,5
2019,very good,5
2019,Good,5
2019,"I love the app, particularly its interface",4
2019,When given alert the name of the person that you send money to does not appear in the sms alert,1
2019,"It's very slow,i hate union bank, they are so dumb",5
2019,Awesome,4
2019,Excellent app. Simpler and smarter,5
2019,Nice app,5
2019,Good,5
2019,Yidiat md,5
2019,Excellent,5
2019,Very Good,5
2019,Very helpful,5
2019,Very fast and good i love Union Bank,5
2019,Easy and efficient,4
2019,Nice,4
2019,So far so good the Apps is okay but to update is the problem....,4
2019,Poor,1
2019,Very good,5
2019,Smart banking,5
2019,So nice and awesome,5
2019,very good,4
2019,A good bank,2
2019,Good,3
2019,very simple and fast,5
2019,Very reliable,5
2019,Great app,4
2019,"Tried updating to no avail. You should have let the app remain the way it was before. Now, I can't make any transaction.",1
2019,good,2
2019,Fails a lot of times,3
2019,good,5
2019,Not upgrading. Got hooked on 96%,1
2019,De app is perfectly and very fast in transfering.,5
2019,It very easy to use and very effective,5
2019,Ok,5
2019,A very smooth ride,5
2019,Nice,3
2019,Satisfied with the application,5
2019,Perfect app but it will be nice if we can view our BVN via the app. Thanks.,5
2019,good&reilable . l 've exprrssed it,5
2019,Good,3
2019,Great app 💪,5
2019,"Highly recommended and appreciated as it assist in all you need to do. ""Why going to the bank? When you can bank on the go""",5
2019,I love the app,5
2019,Very interesting,5
2019,Exellent Good,5
2019,"its very fast to use,less network issues",5
2019,"beautiful, this app has been very useful, it never disappoint me and i am so happy.",5
2019,Excellent app,5
2019,Its been a great App.,4
2019,Cool and nice,4
2019,You guys should stop this update is not gooď,1
2019,Fantastic,5
2019,very good and easy to navigate,5
2019,Wow,5
2019,Great,5
2019,awesome,5
2019,Nice,5
2019,it great app,4
2019,Faster and good,5
2019,Very nice app,5
2019,Excellent,5
2019,Absolutely awesome thank you....,5
2019,"I love this app😁 It's great bought my airtime and do some other transactions here, no need going to the bank. but honestly you people should work more on it so one can be able to transfer up to 50,000 naira once, and a minimum transfer amount like 500,000 a day, also the updating part, it's taking too long to upgrade okay?",5
2019,Correct app,5
2019,Easy and flexible,5
2019,Very Good,5
2019,Excellent,5
2019,nice app,5
2019,Awesome,5
2019,Wow experience. Simpler smarter App,5
2019,Splendid,5
2019,Excellent,5
2019,I cherish this App to me is safer in terms of mobile transfer,5
2019,Just to good,5
2019,"Great app, love it😎",5
2019,Good,2
2019,"Very simple,easy in transfer",4
2019,Good,5
2019,Very good. Makes my life easier.,4
2019,Great,5
2019,Amazing.,5
2019,Easy to Navigate and use,5
2019,Cool,5
2019,Excellent app,5
2019,I love this app,5
2019,Poor,1
2019,Good,5
2019,"The app is good but my problem is the daily limit on my transactions. I only transferred 1.2 million, they told me that I have reached my daily limit. Please union bank increase daily limit to at least 10 million",3
2019,its very good,5
2019,kingflakie loves u,5
2019,Poor,1
2019,Very good and reliable,5
2019,Amazing,5
2019,Not satisfied. Unable to install the mobile app.,1
2019,the app is good though but there is alot of work to do because they told me to write one time password but it not responding and i don't no why please try and check that aspect of the app,1
2019,very effective and less adds,5
2019,It's very easy,3
2019,cool,5
2019,good,4
2019,so helpful,5
2019,very good,5
2019,Having good tune with the union bank,5
2019,best,5
2019,good,5
2019,your doing great work,5
2019,The app keeps stopping each time I click on log in.... this app is not helping matters at all....,1
2019,The best seamless app ever,5
2019,"Got stuck at pin settings while I was registering, how inconvenient.",1
2019,Best banking app and easy to use,5
2019,lovely,5
2019,Good,3
2019,nice,5
2019,Good,5
2019,i like,5
2019,powerful i enjoy this app,5
2019,Customer service could not help to fix my UnionMobile app after puchase of new device,1
2019,I love this bank till my next wold,5
2019,All good,5
2019,helpful,5
2019,"I am a union bank customer for the past 15years and counting. I enjoy every bit of their operations including this application platform. It's superb. You are indeed strong, big and reliable. You are worth the stars.",5
2019,Easy to use.,5
2019,Fast for transfer,4
2019,gets the job done . user friendly,4
2019,good,4
2019,Union mobile is cool.,3
2019,very easy to use,4
2019,it was rly great using dis app,4
2019,Thank you,4
2019,it's not bad,4
2019,good,5
2019,good,5
2019,?s,3
2019,#BringBackTheOldVersion of UnionBank App! How can the App be closing every 2minutes?,1
2019,stupid app...cant even log in...past the set new pin,1
2019,Ok,5
2019,wonder app,5
2019,not yet,5
2019,It's a nightmare trying to use this app. Then I was told to go to the bank hall and apply for internet banking. The same old problem remains.,1
2019,union bank has been my official bank as well as my business partner for years. The experience after their last update is great and rewarding. They are now smarter indeed and easy in operations. I am happy that l remain a vital customer with rewarding rewards.,5
2019,cant even download it,5
2019,cool,5
2019,smart and fast,3
2019,Good,4
2019,very good app,5
2019,I love this bank,5
2019,The best bank app ever simpler and smarter!!,5
2019,very fast and easy app thanks,5
2019,Quick response but poor servicing in make a transfer to other bank locally is very very poor,2
2019,Its ok..,4
2019,very unreliable. My own just stopped working. I updated it but it still didn't work. I am really dissapointed,1
2019,excellent,5
2019,"Easy to use. Good app! However, I notice my TSP account balance is not updated. I complained at one of the branches in Lagos at they were unable to resolve it.",5
2019,Good,5
2019,cool,5
2019,Very good app,5
2019,very easy and fast,5
2019,good,5
2019,gabriel edguwu joesphine,5
2019,"recently ive been having issues, can't login into the app",2
2019,nice,5
2019,Great app,5
2019,Good,4
2019,The best app ever,5
2019,Cool,4
2019,i cant even start on the app. its not taking me past the account validation. *826# is not even working. i regret opening an account..salary account for that matter!! im changing it,1
2019,cool,5
2019,Can't login it keep saying my device has been hotlisted,1
2019,the app is easy & understandable it does its transaction promu itly & corectly .Its amazing while in sitting in my room i can do so much with my mobile phone all by my self . welldone staffs of Union Bank Plc More grease to yr elbows.,4
2019,excellent,5
2019,"I have always enjoyed the old version, but the new one is giving real issues.",1
2019,OK,5
2019,I cannot even update. it's frustrating me. stops at 98%,2
2019,Banking experience with this mobile app is easy and awesome.,4
2019,always getting problem when transfering,1
2019,poor,1
2019,good,5
2019,Impressive,5
2019,unable to install. keeps hanging at 97%,1
2019,Good,5
2019,good,5
2019,awesome,5
2019,ok,5
2019,thanks so much,5
2019,very lovely,5
2019,good app,3
2019,Great app,5
2019,Easy to use,5
2019,very good,5
2019,Good,5
2019,cool app,3
2019,very good I love this mobile banking app,5
2019,Great App,5
2019,good,5
2019,The best financial app ever. Pls improve more,5
2019,fast and efficient,5
2019,ok,4
2019,Good,5
2019,very nice,1
2019,goood,5
2019,good,5
2019,fantastic,5
2019,ok,4
2019,can't log in,1
2019,Nice,5
2019,slow in down loading,5
2019,"the app is faulty now,i dont know why",5
2019,ok,5
2019,my experience with this app has been owlsome and enjoying,5
2019,Good and easy to use,5
2019,reliable.,5
2019,The most Amazing Mobile App Nigeria currently have...,5
2019,good,5
2019,Good,4
2019,good,3
2019,Nice banking with you....union bank,1
2019,good small,1
2019,Hoping for more,4
2019,Good and safer,5
2019,good,1
2019,Fantastic,5
2019,correcy,5
2019,thumb up guys,5
2019,Good to transfer,5
2019,good App,3
2019,Good fast and reliable,5
2019,not sufficient enough.,5
2019,"It is wonderful , amazing and satisfying",5
2019,the size is too heavy,2
2019,i regret every banking with this most useless bank in Nigeria. I have lost almost all my customers just because your useless app isn't opening again. I'll advise everyone to run from this bank before they ruin you,1
2019,good,3
2019,best,5
2019,good so far,4
2019,A nice app.makes transaction easy and quicker,4
2019,this app has been so okay,5
2019,fantastic,5
2019,excellent,5
2019,Nice1 good to go...,4
2019,Yeah,1
2019,great,5
2019,very good,5
2019,Michael Victor willy,5
2019,"I love this App, it is truly simpler, smarter banking.",5
2019,nice app,5
2019,great,4
2019,excellent,5
2019,great app,5
2019,good So far,5
2019,super,4
2019,nice,5
2019,easy going app nice one,5
2019,The only thing is that you don't do uneccessary charges while your customers have successfully downloaded mobile app,2
2019,i love it esy to use,5
2019,usually very slow,5
2019,the union online stopped after last July 3rd update. It refused to accept money into d account but I can transfer out.,3
2019,good apps are here needed apps are downloaded at low rate,5
2019,"Dis mobile app is rublish, it has refuse to work on my phone",1
2019,good,5
2019,Very good application,5
2019,poor app design,1
2019,great and wanderful app. kudos to union bank mobile app,5
2019,good,5
2019,it retract transaction...and got debited without airtime when recharging from the app. so discouraging. please kindly improve on your app and be customer friendly!,1
2019,great,5
2019,the best,5
2019,The app is nice and easy to operate,5
2019,good,5
2019,unon mobile is very useful,5
2019,Didn't see anything new in the upgrade,1
2019,"the app need serious update,its not fast and it has too many errors,i hardly do transaction most time,and it may stop me from using union bank.please do something",3
2019,its very difficult for me to upgrade,5
2019,not to nice experience,3
2019,cordile,4
2019,it's okay,4
2019,very wonderful app,5
2019,Very reliable,5
2019,it's very good application and it's working properly,3
2019,good,3
2019,excellent and very satisfactory,5
2019,ok,4
2019,its even worse now. i cant transfer.,1
2019,to bank,5
2019,superb,4
2019,cool!,3
2019,not fine I'm trying to open on line banking but isn't working,2
2019,very good app.,5
2019,superb,5
2019,good app,5
2019,Awesome,5
2019,i love union bank,5
2019,Good for updating.,5
2019,"Great features, please help to work on the update as it feeds much space while updating, this is the first App i would ever give Six Stars",5
2019,excellent,5
2019,excellent,5
2019,Five Star Service. The services are excellent.,5
2019,good,1
2019,excelent,5
2019,Union Bank has been my bank and employer since 1988. I'm satisfied with the services,1
2019,why am i finding it very difficult to access my account and to transact since ur upgrade and will b asked to delet most needed application each time i want to update,1
2019,nice,3
2019,Good,5
2019,so lovely,4
2019,Good,5
2019,fair,4
2019,good,5
2019,cool,5
2019,excellent,5
2019,fantastic,5
2019,updating is difficult.,2
2019,Union Bank is the best ✓,5
2019,good,5
2019,i like using the app very easy to transfer money....,5
2019,"absolutely wonderful, having so much fun using the app",5
2019,awful,1
2019,"Very good, but the App delays during installation unlike every other banking App",3
2019,Very slow App,1
2019,very fast,5
2019,informative and educative app know all you need to know about UBN,4
2019,i love this app,5
2019,very good,4
2019,not loading,1
2019,it is trusted app,1
2019,Cool,5
2019,awesome,5
2019,its awesome,5
2019,perfect,5
2019,excellent,5
2019,Recently I can't log in even after changing my password a million times. What's wrong UBN?,2
2019,Easy to use,5
2019,it's very good,5
2019,excellent! friendly user interface with easy guide simply the best,5
2019,Good,4
2019,Excellent,5
2019,thank for you I appreciate,5
2019,Great,5
2019,"since upgrade, i can not even log in. this new version is awful",1
2019,Excellent,5
2019,it's working perfectly for me. just updating it now,5
2019,good,3
2019,"I need to check my account number on the app but there's no way to check account number there, must someone go the bank just bcos I want know account number? That's not right",2
2019,good but always upgrading all the times wasting my mb,5
2019,Excellence,1
2019,fantastic,4
2019,good,5
2019,"It is saying Update,yet I could'nt update since last week and am unable to view or use UnionMobile app",3
2019,great app,5
2019,The app was just too awesome and lovely,4
2019,Great,5
2019,Average,5
2019,This is the worst app i've ever downloaded its very very bad its not working.since when updated.i have no choice than to close my acc only God knows how much i've lost all becouse of this app.,1
2019,very nice,5
2019,excellent,5
2019,"We are very happy for this application, we have nothing to say then to say thank you.",5
2019,Good,5
2019,unionmobile disappared from my phone,5
2019,very good & encouraging,3
2019,"I have been finding it so much difficult to upgrade the app, pls do something about it fast.",3
2019,lovely,5
2019,Perfect and renarkable,5
2019,okay,4
2019,fairly poor,2
2019,user friendly,5
2019,it is superb,3
2019,IUPGRADE,5
2019,"I cant download update, it has being saying download pending. kindly advise.",2
2019,good,5
2019,"It's been interesting and no complications using this app. Sincerely, I've been enjoying it...",5
2019,cool. but upgrade is much,5
2019,its slow,3
2019,fantastic,3
2019,you are the best of all. i love union bank,5
2019,cooo,5
2019,good experience,4
2019,Ever since the upgrade its been impossible to use the app. or even log in. please fix it.,1
2019,so good,5
2019,Very good my Boss.,5
2019,Awesome qnd simple app.,5
2019,good,3
2019,good apps,5
2019,good,4
2019,good,3
2019,"great,,,,,don't have to visit bank like before",5
2019,the best,5
2019,your banking services is unique and i like d smartness of your staffs,5
2019,poor for now,2
2019,"very terrible, due the fact that for past one month I cannot update my application.",1
2019,good,3
2019,wow,5
2019,Interesting,5
2019,good,5
2019,very fast and safe for transfer,5
2019,A wonderful experience,5
2019,please fix,3
2019,I need updated one,5
2019,It's still the best so far,5
2019,very nice,2
2019,very good,5
2019,App Ok but can not do international transaction,4
2019,it ok,5
2019,Nice App love it.,5
2019,Nice,5
2019,good,5
2019,The application is simple enough to understand. It is great.,5
2019,excellence,1
2019,good,5
2019,good,5
2019,simply fast,3
2019,ok,5
2019,nice,5
2019,👍🏻,5
2019,great improvement,5
2019,good but not tried it,5
2019,perfect,5
2019,super,5
2019,very good,5
2019,really enjoy using the app so fast n realiable,1
2019,Good,5
2019,super,5
2019,Easy to use,5
2019,good,5
2019,excellent. working well.,5
2019,Could not update just pending since one week plus,1
2019,what a wow experience.. i recommend the app for all customers of union bank.. what a seamless bank,5
2019,good,4
2019,very easy and effective to use... the fingerprint sensor function makes it easier,5
2019,good,5
2019,its very very good to me I advice u people to dwnload it thank u,5
2019,goood,5
2019,goog,5
2019,excellent 100%,1
2019,nice app!!!! very helpful...,5
2019,ok,3
2019,it is okay,5
2019,working fine,5
2019,Nice App. Kudos to Union Mobile safe and secured transaction...,5
2019,"it not working properly, it will.ask for upgrade and will keep updating non stop...",1
2019,great!!!!!!!!,5
2019,good,5
2019,nice,4
2019,It is very fast and accurate,5
2019,it help,5
2019,wonderful,4
2019,Satisfactory for now!,5
2019,good,4
2019,vud experience,2
2019,great application,5
2019,nice app,5
2019,good,5
2019,easy to use and reliable.,5
2019,good,5
2019,Good,5
2019,to upgrade is fraustrating.yes fraustrating!.please do someting urgently,1
2019,Best,5
2019,it is very ok and easy to operate. i enjoy be using it for my transactions,5
2019,Good,3
2019,fair,4
2019,Good,4
2019,i can t understand the proccess well,5
2019,Great,5
2019,great app,4
2019,satisfactory but at time difficult,5
2019,Good,5
2019,satisfy,5
2019,Thanks it really does what I need to get,5
2019,is user friendly is efficient and is reliable,5
2019,excellent app,4
2019,sweet,5
2019,I especially loved the enhanced security features it great.,4
2019,no regret,5
2019,"Very bad indeed! I called customer service to lodge my complaint, instead of solving the problem, much time was wasted and my call credit got finished without a solution",2
2019,"since I updated the app, transfer banks have not been showing on it. please fix asap.",2
2019,good,5
2019,it's working good,4
2019,This latest update is not working and I can see I am not the only person having issues with it. The least your customer service can do is come here and see all the complaints instead of acting confused like I am talking rubbish. Your dev people need to look into this ASAP!,1
2019,This new upgrade dosent work. The app keeps crashing and I haven't been able to complete any transaction.,1
2019,very satisfactory and convenient to use. Only slow when network is poor.,5
2019,you guys better repair your mobile app today . if you don't want me to withdraw my money tomorrow.,1
2019,UnionMobile has really been helpful and easy for my home transactions.. wonderful app and highly recommended for all Union bank account holders.....,5
2019,understandable,4
2019,very good,5
2019,the app is not updating,1
2019,i love it,5
2019,good,5
2019,good,5
2019,simply AMAZING!,5
2019,this app is very helpful,5
2019,"the updated version is very bad, very bad 👎👎👎👎👎👎the old version is better, this is not working at all.",1
2019,good,5
2019,the experience after the upgrade has been awesome,5
2019,Highly convenient,5
2019,Good,5
2019,Very effective and reliable. Thanks.,5
2019,"I can't upgrade the damn app on my phone since i was told to do so. This is really frustrating, please do the needful or restore the old one.",1
2019,Cool and nice app,5
2019,very good,5
2019,very good,1
2019,good,4
2019,what's the meaning of this? after updating app I can't log in again,1
2019,I have been trying to update this application since yesterday there was a problem.,3
2019,good,5
2019,BEAUTIFUL,5
2019,desirable,4
2019,amazing app,3
2019,excellent,5
2019,awesome 👍😊👏😁,5
2019,Excellent,5
2019,Easy peasy functional,4
2019,I am having difficulty in updating this application and it has caused a lot of problem to me in making transactions.,1
2019,Very terrible. I can download and up date my mobile apps since last week,5
2019,"after upgrading it stopped working like seriously frustrated, and before now it was my best app",1
2019,please check.. i havent been able to successfully complete any transaction since the last update to the app,4
2019,is slow to open,3
2019,cant update any longer,5
2019,the app is not working,1
2019,superb,5
2019,nice,5
2019,please this new app is not working @all i cant send money with it and check the people that sent in money to me,1
2019,Great bank. Great app.,5
2019,Best,5
2019,to me its 100% okay....and I love it.,5
2019,very fantastic,5
2019,"ever since I updated the app, I've not been able to perform any transaction. not even to check transaction history. the error message I kept getting is ""your session has expired please login "" more annoying is the fact that union bank can not get this error fixed for over one week now, this is really affecting our transactions and businesses",1
2019,GOOD,1
2019,Unpleasant. It was hell trying to update; took over four days trying. I'm not even sure the app has been updated. Very frustrating.,4
2019,Excited for the opportunity and I look forward to hear from you soonest I can get back to me as soon as possible so much for your concern.,5
2019,Not really fastl as I envisaged,1
2019,nice app,5
2019,always asking of update,3
2019,The app is so good,4
2019,I can't even upgrade it talkless of making transaction. please what is happening and what happens to people like me with emergencies? I'm so disappointed,1
2019,Great 💯,5
2019,Its awesome and I love it,5
2019,"THIS BANK IS VERY VERY GOOD/NICE BANK!!! BUT YOU HAVE TO TOLD YOUR CUSTOMERS TRUE TALK ABOUT YOUR WHATSAPP AND EMAIL DELAYING RESPONDS, NO HIDING, And their whatsapp is only a Q/A Questions and Answers,If you have complaint they will always said visit branch,",5
2019,Good,5
2019,good,5
2019,well sactisfied bank,1
2019,beautiful,5
2019,mustapha Iliyasu Isola,5
2019,slow to download,3
2019,u buy or send airtime from ur acc cash deducted but ur line is not crdited ...it takes a week before u get ... refund,3
2019,cool,5
2019,satisfying App,4
2019,its a good app,5
2019,I have been trying to update my app and it's not working... now I can't even do anything with my acct. Urgent attention please,1
2019,cool and nice,5
2019,union bank strong and reliable,3
2019,"Before the update last week tgis app worked well. However, since last week I cannot pass the error message of password not recognise. I have uninstalled and reinstalled the app over and over again with no luck. Please reinstate the old version.",1
2019,i just updated and is still telling me to update,1
2019,awesome,5
2019,easy and fast in banking,5
2019,good,5
2019,i love it,3
2019,noting is working again in my app after this updating,1
2019,best bank special for me and my family are,5
2019,best,5
2019,great,4
2019,very importanrt app,5
2019,"union bank mobile app is the best mobile app ever, because it carries alot of features which helps you in doin what you want on few seconds.",5
2019,"Have been trying to update this app since morning...and it's not going through. This is rubbish, pls try to work more on it. It's annoying",1
2019,fantastic,1
2019,good,3
2019,"perfect. beter abd faster, and most reliable",5
2019,"This app is annoying, can't get access to my account. I can access Each time I try login",2
2019,App too slow on update,2
2019,It's very good and easy to use,5
2019,exceptional,5
2019,Sweet app sweet bank,5
2019,beautiful,5
2019,it's refused to connect,1
2019,very good,5
2019,"Very effective, responsive, simple to use plus the platform is fine.",5
2019,awesome,5
2019,amazing mobile app! easy to use and interactive,5
2019,excellent,5
2019,good,5
2019,perfectly okay and recommended for others,5
2019,good,5
2019,session expired all the time. takes time to send otp,1
2019,good,5
2019,Better than previous,3
2019,very interested,5
2019,excellent,5
2019,very good,5
2019,good,4
2019,The application refuse to download in my smartphone i tried tried it could not and older one am using is longer working i don't know what to do for now help me through pls.,4
2019,am finding it difficut to update the app,3
2019,it is good,5
2019,best,5
2019,i can log in my mobile app it keeps telling me session expire,5
2019,great,5
2019,awesome,5
2019,"Not working properly since I upgraded. In fact I have been unable to transact any bussiness with it. Midway it will crash and stop working. Set it right or restore the old one. Very unhelpful and frustrating upgrade. I wonder if these reviews make any sense to you. You have received more critical reviews than comendable once since you introduced this latest upgrade, yet nothing has been done to address our concerns. Fix this malfunctioning app and save everybody from this frustration .",1
2019,Most suitable app for mobile banking,5
2019,very bad services. i can not assess any other bank,1
2019,The app is very easy to use.,5
2019,Nice and easy to use,5
2019,This app is good,4
2019,not functioning and refused to update this is bad now,2
2019,very good,5
2019,good,5
2019,fair,5
2019,"The app suddenly became inaccessible today as it keeps asking me to update and when I tried to, it did not have any effect. I am out of the country and now unable to make any transactions.",2
2019,easy banking,5
2019,very poor,1
2019,exerlent,5
2019,"This app is not working,pls do something about it.",1
2019,Excellent,5
2019,good,4
2019,Reliable,5
2019,good,4
2019,Good app,5
2019,great banking system,3
2019,great,5
2019,better thanks,3
2019,it has been wonderful,4
2019,very very poor,1
2019,good,5
2019,Good,4
2019,very good,5
2019,nice and accurate,5
2019,good,5
2019,Time saver,4
2019,"Odara pupo,",5
2019,very easy and fast,5
2019,cool,5
2019,Why is it difficult to update the app?.. Its taking ages,1
2019,Good and easy to navigate,4
2019,excellent,5
2019,one and the only one,5
2019,Good one,5
2019,good,5
2019,Customer oriented services,4
2019,I can't download it... my Google Play doesn't download anything from the App Store,1
2019,Absolutely good,5
2019,Right now I'm stuck in a difficult corner.I can't transfer money from my account.I am asked to update and tried that over and over and it is not going through and it is urgent.How can I overide this to solve my immediate problem?,3
2019,great App,5
2019,"is cool, but you to make it more faster in running transaction.",3
2019,Secured,3
2019,fantastic,3
2019,best,5
2019,very good,5
2019,great,5
2019,the app good for easy transactions,5
2019,Very efficient and reliable,5
2019,better,3
2019,please it is a good idea to have this app.,5
2019,"this app is the most user friendly mobile banking app ever. and yet, they keep making improvements on it",4
2019,This app have useful so much,5
2019,I have tried to update for the whole week without luck.it says download pending. if you can't find the update restart your phone. with so many restarts I can't update the app. it is a waste of time.,1
2019,fail in procesing airtel recharge. .,3
2019,Satisfactory,4
2019,Fast and easy to use,5
2019,union bank is one the good bank i no,5
2019,It's working perfectly well... An advice to other users; don't click on the sms code for authentication but leave it on the token code.,5
2019,stressless,5
2019,it's excellent,5
2019,very good and helpfully,5
2019,good,5
2019,good app.,3
2019,about to find out,5
2019,fast easy and stress free,5
2019,very effective and efficient,5
2019,good,5
2019,easy my banking,5
2019,the services no bad,3
2019,very easy to operate and updates quickly,5
2019,i like it bcs is very good,5
2019,it very fast,5
2019,The app is perfect for my transactions,5
2019,One of the best bank mobile app,5
2019,It has been interesting...easy going. I think it's cool all the way. keep it up 😀,4
2019,very effective and reliable,1
2019,am in love with this app,5
2019,yoir services has been good and satifactory.,4
2019,my app suddenly stopped working after the update,2
2019,"Truly you are big,strong and relieable",5
2019,it's good,4
2019,very nice,5
2019,Easy enough to use.,4
2019,very very poor,1
2019,Very good,4
2019,good,1
2019,good,4
2019,Good,4
2019,good,5
2019,"its ok, easy and fast",4
2019,Perfectly okay,5
2019,Amazing platform,5
2019,Best bank app ever!!! No network failure.Thank you UNION BANK!!!,5
2019,Good,5
2019,good,5
2019,fast and reliable,5
2019,Good app I like it,5
2019,nice and helpful,5
2019,"fast,accurate,simple and realiable",5
2019,Good,5
2019,"The new app is frustrating, can't transfer",1
2019,App is good. But update is creating access problems due to limited space.,4
2019,lovely and nice work,5
2019,so superb 👍,5
2019,easy to use,5
2019,good,5
2019,The best bank app so far,5
2019,wonderful,5
2019,Nice app.,5
2019,good,5
2019,lovely,5
2019,good app,4
2019,Good job guys!,4
2019,awesome,5
2019,great,5
2019,it's convenient and alright for me with no stress at all. but i've been trying to update for the past 2 days without success even after following all the guidelines up to 99%,5
2019,smooth,4
2019,Great bank,4
2019,This update is not too good for my liking. The token code is not been sent for final confirmation but the transaction will proceed without the code..,3
2019,Good to use the app,5
2019,I'm having difficult in operating mobile banking,5
2019,good app,3
2019,good,5
2019,its nice and easy saves stress,5
2019,Its perfect for low-end phones,5
2019,good,5
2019,dependable and reliable app,5
2019,good,5
2019,ii is fast,5
2019,cool,5
2019,very reliable and strong,1
2019,Best mobile banking app ever,5
2019,A very positive development at Union Bank of Nigeria.,5
2019,good,5
2019,great app,4
2019,stew app,5
2019,this app is rubbish. to upgrade is problem just standstill at 96%... not dependable at all,1
2019,good,4
2019,The app is 85% perfect i enjoy using it.,4
2019,cool....and easy,5
2019,Very good,5
2019,good,5
2019,Great,5
2019,"it okay, but doesn't say beneficiaries",4
2019,excellent,5
2019,cool,1
2019,nice app and helpful.,5
2019,nicest,4
2019,"very convinent, and easy and safe.",5
2019,easy app,5
2019,Beautiful seamless app.,5
2019,very good,4
2019,Excellent performance,5
2019,I couldn't transfer from my saved beneficiaries since the update,1
2019,goog,4
2019,the app is always friendly and colourful,5
2019,love it,5
2019,Reliable app,5
2019,very good,4
2019,nice,5
2019,good,5
2019,the app is the worst so far i was try to update the app but no way it keep on downloading without installing,1
2019,"very robust, lovely app, has receipt for payment making reconciliation easy. kudos to unionbankng",5
2019,very easy to use,4
2019,great,5
2019,I experienced better attention.,3
2019,Great app and simple to use,4
2019,"So far, I have not had any issues with this app. I must say, I am impressed with the app. Kudos",5
2019,Good and very good,5
2019,"plz iv been try to log in since yestday but failed, and i need to log in plz do it now.",3
2019,Very efficient mobile application.,5
2019,I really love it easy to use,4
2019,make it faster,5
2019,so convenient,5
2019,good,3
2019,good,5
2019,very useful snd quik.,5
2019,.good,5
2019,very good,5
2019,good,4
2019,amazing functional app. keep it up. I enjoyed this always. Apparently the app is easy to use and explicit,5
2019,nice app,5
2019,Excellent and fast,5
2019,I have been enjoying banking and associating with Union Bank.,5
2019,"Good,nice and excellent !",5
2019,lovely,5
2019,easy to use but takes longer time to upgrade,4
2019,great one,5
2019,Fair,4
2019,good,4
2019,reliable and efficient now than ever,3
2019,I don't have any problem with my app. so keep it up,5
2019,very good,5
2019,good,4
2019,Exceptional Service,5
2019,good,4
2019,accurate,4
2019,it is easy to use,5
2019,good,4
2019,excellent,5
2019,Easy to use very helpful.,5
2019,need finger print login,3
2019,perfect,5
2019,Great,5
2019,"Easy to use, nice app",4
2019,Best bank I have ever known.,5
2019,good,5
2019,I am getting confused .I want to know my account balance.,5
2019,good,1
2019,Excellent,5
2019,Union Mobile update,5
2019,the best app so far,5
2019,nice,5
2019,I can now used my UnionMobile to transfer cardless,4
2019,Professional,5
2019,wonderful,5
2019,very fast and reliable,5
2019,superb,5
2019,Great app and easy to access,5
2019,"already u are good,,,,, excellent",5
2019,exccellent,4
2019,magaji 1990 musa45 airport ilorin kwara,5
2019,fantastic app,5
2019,Transaction deductions fee should be reduce for better patronage,5
2019,Bad,1
2019,its cool,5
2019,Good,5
2019,nice,4
2019,Victor ibenye,5
2019,good experience,4
2019,xoxo good,5
2019,why is the upgrading not working?,1
2019,"this app makes my transaction easy as boiling water wit electric jug. now I can do any transaction either sending or checking my balance before I receive SMS alert which make it sweet, and now I can credit my BET9JA account and my friends too. recently I change my phone and I download my sweet UNION MOBILE APP and login after confirmation.",5
2019,excellent.,5
2019,no comment,2
2019,A good App and without glitch.,4
2019,normal,3
2019,good app,5
2019,Best,5
2019,"it was the best mobile app i knew but since the new upgrade, everything becomes different and annoying. i have not been able to login at all",3
2019,i love unionmobile bec is stress free,5
2019,excellent App,5
2019,excellent,5
2019,very good and i will always love Union Bank,5
2019,in one word Frustrating can't even download it and yet without any notice Union Bank forces me to update on compulsion to update otherwise you can't carry out any other transaction am still struggling to update on 4G data package and yet it's still pending download,1
2019,its a very wonderful app it makes banking easy,5
2019,Great Banking App,5
2019,I cant login to my account why?,3
2019,more active,5
2019,lately it's been having trouble working properly,3
2019,nice,5
2019,good one,4
2019,Saves time and easy to transact. Outrightly recommendable.,5
2019,l cannot update,1
2019,"This their useless Union mobile app is not working here, I try to login but always saying that ""something went wrong try again later """,1
2019,just can't update and I'm stranded,1
2019,good servce,5
2019,love it,5
2019,is very fast,5
2019,very good,5
2019,Union bank is the 👍💯,5
2019,OK,5
2019,its a nice app,5
2019,easy to use,5
2019,The best app so far,5
2019,Perfect for Both business & private accounts... Never received a declined or failed transaction,5
2019,"Great App.... simple to use... Just download the app, get started by enrolling yourself... Increase your limit with a debit card if u have one and you are good to go. No need to visit the bank when u do it right. Simpler, smarter bank👍😎.",5
2019,great,5
2019,exceptional,5
2019,I am totally angry and annoyed with Union Bank for blocking my mobile app bcs I carried out a huge sum transaction by myself and afer 5 months of asking them to unlock my mobile app and my request is yet to be granted. I have decided to lodge my cash with another reliable bank.,1
2019,great app 👍,5
2019,excellent,5
2019,Amazing,5
2019,very good,5
2019,best mobile app,5
2019,optional,4
2019,"best app ever,this app is user friendly,the cardless withdrawal option is superb,the fact that i can check my bank statement without going to the bank gives me joy,i have alot to say about this app,it s really nice,keep up the good work.",5
2019,UBN app is excellent. I have been using it without any problem.,5
2019,love it to bits. it just makes things easier for me,5
2019,fine,5
2019,excellent,5
2019,fantastic,4
2019,union bank is best,5
2019,perfect,2
2019,owesome,4
2019,Seamless,4
2019,great,5
2019,"Very useful,fantastic!!",5
2019,it make sense,3
2019,top quality,5
2019,Its an amazing app... everytin so fast and esay to use,5
2019,good,5
2019,Good,5
2019,Splendid,5
2019,Life becomes easier with #UnionMobile application because everything is at your fingertips. Perform your financial services at the comfort of your convenience.,4
2019,somtimes i get dispense error n topup ps dis issue sud b address in such a way dat d moni will reverse back. thanks,4
2019,awesome,5
2019,I updated the app and it's not working again. fix fast!!!,1
2019,Y upgrade all time 😥,1
2019,simpler smater and strong,5
2019,User friendly,5
2019,i dont understand y u r making it mandatory to update app... na by force its not even updating but yet i cant login..,4
2019,superb,5
2019,"good, love it",5
2019,A very good bank,5
2019,good and fast,5
2019,it's really helpful.,5
2019,Great,5
2019,good app,5
2019,good to use,5
2019,very helful,5
2019,nice,4
2019,"it's been a dependable partner, saving time and energy. I recommend this to make business successful..",5
2019,i love it,5
2019,Owesome!,5
2019,Good,4
2019,ok,3
2019,fantastic,2
2019,awesome,5
2019,Cool,5
2019,ok,4
2019,good,5
2019,Superb,5
2019,Great,5
2019,easiest app ever,5
2019,good,5
2019,Unbeatable. wow.,5
2019,great app. i love it,5
2019,its slow,5
2019,lovely,5
2019,ok,1
2019,Best Mobile App,5
2019,"What kind of upgrade is this, that transcations no longer works. please kindly assist.",1
2019,good,4
2019,ok,5
2019,great,5
2019,"gr8 App, i mean very gr8!",4
2019,excellent,5
2019,fast and reliable,5
2019,excellent app,5
2019,good and sample,5
2019,good secured app,4
2019,very comfortable.Tnks.,3
2019,it's good to use,4
2019,good,5
2019,Customer services are on point... These app is just Amazing 🤗🤗,5
2019,it's ok and easy to use.. but i want it in a term that customers wont need to go to bank for a complain again,3
2019,excellent,5
2019,Excellente,5
2019,good,3
2019,users' friendly,4
2019,great,5
2019,👍,5
2019,I love Union bank App is very easy to use,5
2019,Splendid and great,5
2019,good,5
2019,Nice App,4
2019,best so far... easy transaction and best customer service...,5
2019,i love my bank ❤🔐,5
2019,okay and unique,5
2019,Great,5
2019,great,3
2019,good and reliable,5
2019,ok,4
2019,previous application is better.,1
2019,seemless operation,5
2019,great,5
2019,one of the best Mobile Banking Apps I've used,4
2019,gogo,5
2019,"The app was ok until I updated it. Now the app closing before making transactions... I am fed up can't even do anything on it, you better fix it before I lose my temper",1
2019,simple to use,5
2019,awesome,5
2019,its good and save energy,4
2019,love it,5
2019,beauty and easy to use,5
2019,good,4
2019,very good,5
2019,enjoyable,4
2019,the best bank that makes easy and serve better for financial assistance,5
2019,above average,5
2019,easy to use..excellent,5
2019,Nothing short of being perfect...,5
2019,"I love the app is so cool and also how you upgrade paying lots of betting site and more features that you added,👍 keep the good work on...........",5
2019,"everything you need, everything you can ask for in a bank app, love it",5
2019,ok.,5
2019,Seamless service,5
2019,"I regret updating the new app. It keep directing me back by showing ""app not responding""",1
2019,good,5
2019,it's very safe.,4
2019,Good and great for day today r,5
2019,Very very good b/c it didn t disapoint when there is network and your informations is properly feeled thanks I,1
2019,easy banking service,5
2019,so good,5
2019,very good n efficient,5
2019,rubbish,5
2019,excellent,5
2019,good .,5
2019,secure & user friendly,5
2019,excellent,5
2019,wonderfull,5
2019,good,5
2019,good,4
2019,excellent service,5
2019,very useful,5
2019,working good,5
2019,The best mobile banking app you'll ever see,5
2019,You simply can't get a better mobile banking app anywhere else in Nigeria......,4
2019,The app is absolutely fantastic,5
2019,Superb,5
2019,cool,5
2019,it's trash. period !!,2
2019,very effective .,5
2019,Not presently reliable as I cannot do an urgent transfer due to an upgrade that was not advertised and my compliance with update prompt met system responding slowly and hanging for ours.,3
2019,Excellent very helpful,5
2019,awesome,5
2019,awesome so far,5
2019,I love the app keep it up,5
2019,very nice and easy to use keep it up,5
2019,reall good,5
2019,very impressive,5
2019,the very best of all to me,5
2019,Great,5
2019,very wonderful experience with Union mobile,5
2019,this app is the best I ever tried 😂,5
2019,fast reliable,5
2019,nice app cool bank too,5
2019,nice,5
2019,very good,5
2019,good and easy to use,5
2019,great,5
2019,"This app is helpful, it is good.",1
2019,Very good fantastic,5
2019,Wow! Great App,5
2019,Efficient,4
2019,enjoy every aspect of transaction with this app,5
2019,good app,5
2019,cool,4
2019,nice,5
2019,Nice app,5
2019,good,4
2019,fast and durable,5
2019,finding difficult to update,1
2019,Good,5
2019,Very good,4
2019,good app,5
2019,nice 1,5
2019,good,5
2019,All your online platforms are excellent.,5
2019,convenient and excellent,5
2019,too nice,4
2019,Great,5
2019,excellent,5
2019,Very reliable,4
2019,Good,5
2019,perfect,5
2019,Fantastic Mobile App,5
2019,quite difficult to download,4
2019,very good app,5
2019,every union bank customer needs one....perfect,5
2019,excellent app,5
2019,awesome,5
2019,very efficient . enjoying it,5
2019,exceptional service,5
2019,best so far,4
2019,nice thanks,5
2019,i am really enjoying this app,5
2019,Very smooth and queck reaction I thank you very much,5
2019,excellent,4
2019,effective and easy service,5
2019,"Best app, so easy to use. 👍",5
2019,Very good and flexible 👍,4
2019,good,5
2019,this app has made my business easy thanks to union bank,5
2019,good,4
2019,"comfortability & easy to operate app, and it's uniqueness to see through all various personal accounts is second to none. I love this app",5
2019,OK,3
2019,fantastic service,5
2019,cool,5
2019,"simple to use, and efficient",5
2019,pay bills,3
2019,"I now love UB, APP working as expected",5
2019,nice,4
2019,nice,5
2019,Its an amazing app.. most error issues have been fixed up,5
2019,good,5
2019,"I love it, very easy and quick in making transactions",1
2019,perfect,4
2019,Very good,4
2019,nice,5
2019,very good and hlpfful,5
2019,Making banking with union bank smart and simpler. Good Apps.,4
2019,good,5
2019,It's been more than a year yet haven't experienced any hitch with this app. Well-done Union Bank!,4
2019,okay,5
2019,Gud,5
2019,great app,5
2019,I love it. it's user friendly. secured. and error free,5
2019,Very Good and Trusted,5
2019,satisfactory,4
2019,very good,4
2019,okay,5
2019,an easy mobile app quick to access,5
2019,ok,5
2019,"Why Is it that I can't access the mobile app with my new phone, they always tell me the code is invalid why",4
2019,good,5
2019,good,5
2019,cool and easy to navigate..,5
2019,wow!,5
2019,very good,5
2019,very convenient,4
2019,nice one,4
2019,it's second to none,5
2019,great App,5
2019,good,5
2019,beautiful and seamless..,5
2019,nil,2
2019,super,5
2019,fantastic. serves one well!,5
2019,it's ok,3
2019,"Best mobile app, no network failure, simply the best",5
2019,It's OK anyway,5
2019,Very erratic behavior.,2
2019,Perfect and security sensitivity is very high,5
2019,nice but need more improvement to meet good standard,3
2019,nice,4
2019,Cardless 💯 find ATM that is dispensing 💯,5
2019,good,5
2019,great app for simple n smart transfer,5
2019,i don't know y i can't login my account is telling unauthorized user,1
2019,"Excellent stuff,very safe and secure",5
2019,"It is fast, reliable but does not offer relative security. App remains open in ur mobile upon exit. Meaning anyone that stumbles into your phone equally have access. Please fix.",2
2019,lovely,5
2019,berry good,5
2019,lovely,4
2019,"worst app ever,it doesn't work.",1
2019,Great,5
2019,I can't receive OTP sincere 3weeks i changed my device which was so annoying 😠😠😠..i receive OTP from other Banks without stress..im tired of this bank i sweay,1
2019,I LOVE IT. VERY EASY TO USE. I MAY SUGGEST IN INCREASING TRANSACTION LIMIT IT SHOULD BE DONE LIKE WITH OTHER BANKS TO DO ONLINE .,5
2019,nice,5
2019,best app,5
2019,"when you click on tge sign out button,rge app automatically minimise without signing out",2
2019,"I have been unable to switch devices on this app as it cannot verify my mobile no. if I could rate it a zero star, I would!.",1
2019,I love this app,5
2019,nice,5
2019,"can't even log in to my account, the app keeps on stopping....😔😔",1
2019,nice app,5
2019,This app needs to be worked on. it's not signing out properly. it resumes from the last transaction without requesting for a password,3
2019,The app disappears intermitently,3
2019,very helpfull nd reliable...,5
2019,useful and less stressful 😉,5
2019,good,3
2019,The app keeps wowing me. Thumbs up to Union Bank. I'll like a new feature of being able to view your BVN be added as well as on the USSD.,5
2019,love it,5
2019,"the app is much better now... i previously rated it 1 star. But, thanks to the update it is better",4
2019,Very good and easy to use,5
2019,its goo,4
2019,"Don't install this app, worst bank app in nigeria.",1
2019,Works perfectly well when network is available.,5
2019,It is easy and portable,5
2019,wonderful,5
2019,d best so far so good,5
2019,Always on hand!,5
2019,am not satisfied with the services rendered.,2
2019,perfect,5
2019,very good,4
2019,please i changed my phone and have been trying to login on my new phone but they refused to send me the OTP for two days now,2
2019,for my MTN line to be receiving text message so my glo line number is 070 555 0 5002,5
2019,I regret downloading this new update because every time u start the app it shut down till the second trial. please fix this issue.,4
2019,lovely,5
2019,efficient and effective keep it up,5
2019,I am currently having issues with log in.It started after I updated the app,2
2019,Great!,5
2019,Good to trust,5
2019,good,5
2019,Having a memorable experience,5
2019,you are great,5
2019,Good,5
2019,Nice.,5
2019,Great app. Easy to use and reliable,5
2019,its just The best,5
2019,Very good app for transfer of money to others.,4
2019,💯,5
2019,Great,4
2019,good,5
2019,"Fast and easy to use, i love ❤️ it",5
2019,Wow the a good App,5
2019,effective for transfers,5
2019,world best bank ever that is why i rate u guys five star,5
2019,good,4
2019,ok,5
2019,nice application,5
2019,"Is good and great, infact I love it",5
2019,very nice,5
2019,Nice and Simple App,5
2019,not downloading,1
2019,one the best and most efficient banking app,5
2019,its ok but refuses to connect sometimes,4
2019,very useful,5
2019,It is very Good and Fastest,4
2019,its ok and is fast,5
2019,cute,5
2019,Very easy and effective at all times. I recommend it to all Union Bank customers.,4
2019,"whatsapp contact still not responding, really bad.",1
2019,"you guys are really trying, but I don't know why i can't recharge my TV through the app for some months now",3
2019,simple and fast!I love union mobile app,5
2019,Excellent 👌👍😀,5
2019,I love this app,5
2019,perfect and lovely,5
2019,the app is user friendly and easy to use,5
2019,"wonderful app, and very easy to use",5
2019,"Unionmobile app is the only banking app that I have always have to go to the bank when i have issues because their online customer services are unreliable. I changed my phone and I have not been able to set up the app on my new phone, by the time the OTP is sent, the time has elapsed and I will be told that it's invalid. I don't understand why I have to go to bank each time I change my phone or am I supposed to use one phone forever. Why make things simply difficult for your customers.",1
2019,Fast enough and reliable.,5
2019,best,4
2019,satisfacory,5
2019,❤️,5
2019,exceptional,5
2019,"...""Trying to log into my union account on a new device, I'm asked to authenticate my device with a pin sent to me. But upon entering the pin, it keeps saying ""one time password is invalid"". what should i do?",1
2019,is very nice,5
2019,best mobile app in Nigeria.,5
2019,Perfect app,5
2019,I love Union banking,3
2019,very nice,5
2019,Nice App,5
2019,good,5
2019,its awsome,5
2019,This app has all I need in a typical modern bank app. it's a wawuuu! for me,5
2019,it ok by me and very fast,5
2019,The best among the best,5
2019,let there be provision for me to get my password either through email or registered phone number. That is when password or username is forgotten.,3
2019,wonderful app,5
2019,Always a delight using an App that delivers,4
2019,good,5
2019,Cool app and easy to use.,5
2019,lovely,5
2019,"I tell you, this App is wow, I am really enjoying it.",5
2019,"cool and convenient, sorry about the first review, the fingerprint scanner stopped when I updated my app but thanks for letting me know where to turn it back on",5
2019,smoot sailing,5
2019,nice app,5
2019,Excellent performance.,5
2019,good,4
2019,cool,4
2019,good àpp,4
2019,great app,5
2019,"Generally, it is a nice app",4
2019,very nice.. I can buy airtime with it..,4
2019,Greetings,3
2019,"I can't log in, what's the problem it keeps telling me error occurred even with excellent network",2
2019,never reply,4
2019,"worst mobile bank app i ever see, you cant creat acc. nor log in.",1
2019,great bank,5
2019,excellent,5
2019,I love this app,5
2019,money transfer/data/airtime,4
2019,i forgot my username and am not in the coutry to reset from the branch please help,2
2019,👍 90℅+ okay,5
2019,great,5
2019,we need more,4
2019,good,4
2019,well!,2
2019,very good,5
2019,l love it,1
2019,good,5
2019,good,4
2019,Good,5
2019,simple the best !!!,5
2019,such a nonsense app and to even imagine the guy who opened the account can't be of help... Mtschew,1
2019,good,5
2019,"I would have gladly rated you guys minus (➖) if it was possible. I downloaded your app, I tried registering, each time I tried creating mobile password and transaction pin, it keeps telling me ""an error occurred, try again later"" and I urgently need it. Even to open account with the app, same problem. I sent you mail, messaged you on Facebook and WhatsApp but you have responded to none since some hours back. Your bank is worst than devil.",1
2019,it doesn't pay dstv bills and can't buy data with it.,4
2019,Nice app to use for banking....,5
2019,"Since on the 14th of March which was the the date of the latest update, I can't generate receipts for any of my transactions the app keeps crashing even when I complained at the banking hall. now if I want receipt I have to make transfer to another bank",2
2019,"It good, I. I love it and I like it",4
2019,good,5
2019,Great but included fingerprint option. Thanks,5
2019,good,5
2019,good,5
2019,Brilliant.,5
2019,"is nice application, thank you so much.",5
2019,sweet app i love it,5
2019,Very good,5
2019,good,5
2019,splendid,5
2019,I have had a fair experience with the union app. Its been okay and I recommend it to other online bankers,3
2019,my bank this is a grate job,5
2019,it's exceptional,5
2019,its a nice app,3
2019,execelent,5
2019,best,5
2019,using it any time,3
2019,Perfect app,5
2019,very helpful,4
2019,great union bank plc,5
2019,awesome app,4
2019,satisfactory,4
2019,Great,5
2019,good,5
2019,nice app,5
2019,"1. Daily limit should be increased 2. Local and offshore FCY transfers should be available on the app. 3. Great app, great filuntionality",5
2019,very efficient,5
2019,"Always debiting me without carrying out my transaction. The mobile app was supposed to help me reduce the stress of going to the bank, but I find the app sending me to the bank more than frequently.",2
2019,Union Bank the best time in Nigeria,5
2019,"i can't print out my statement of account, i can't find any icon showing print. i kept calling cust care and they said its there",1
2019,nice,3
2019,Beautiful kudos my people,5
2019,very good app easy for transaction,4
2019,the app is stopping pls resolve this imediatialy,1
2019,"Worst banking app i have ever used.. waiting for a code to be sent to my registered number it was never sent, tried contacting on whatspp and email no response still. I still cannot get access to the banking application.",1
2019,the network is good quick and fast,4
2019,It's nice banking with union,5
2019,Worse,4
2019,So far so good,5
2019,Good,3
2019,so good,4
2019,Great app,5
2019,greatest,5
2019,seriously.....to log in is war..... definitely you guys need to upgrade this app,1
2019,excellent,5
2019,unfortunately unionMobile has stopped. Thats all i have experienced so far.,1
2019,Excellent app. Best banking app,5
2019,dope,5
2019,good app,5
2019,beautiful,5
2019,too good to use,5
2019,My experience so far has been wonderful. Union bank mobile beats my imagination,4
2019,perfect,5
2019,Best app ever,5
2019,Excellent,5
2019,good,5
2019,"l made a transfer on my mobile app, and it did not go through, reverse the transaction, since money, please, l need that money for emergency, please, l beg you.",4
2019,good,4
2019,Good,5
2019,Excellent,5
2019,"I can't login, I used this app 4 days back, today is telling me invalid username/password. Pls help now, it's urgent",1
2019,cool cool,5
2019,splendid,5
2019,tx,2
2019,Ok,5
2019,I love this app!,5
2019,it is reliably,5
2019,Just love the app it makes my transactions easy,5
2019,very good!,4
2019,Very nice,5
2019,pls u need to renew ur app coz not every phone works,1
2019,Excellently helpful.,5
2019,with union bank app life is organize in a new way.....,5
2019,bad and i dont understand why it keeps going out of my phone,1
2019,Easy to use and fast.,5
2019,good,5
2019,Beautiful,4
2019,UNIONMObilerateapp,1
2019,network issue,3
2019,nice keep it up,5
2019,I love the App it makes transactions easy,5
2019,nice app,5
2019,very fast transfer,5
2019,It's terrible,5
2019,WhatsApp contact not responding to messages. Contact is online but won't respond. why not remove your WhatsApp contact if you know you will not reply to people's problems?,1
2019,very convenient,5
2019,Easy to Navigate,5
2019,My bank you have improved your services more efficiently I am happy banking with you.,5
2019,good,4
2019,i love this bank,5
2019,good,5
2019,Liked it though,4
2019,Great,5
2019,Wonderful app.,5
2019,for me it has been perfect,4
2019,the app is a good one,5
2019,nice app,5
2019,it was good,5
2019,superb,5
2019,Good,1
2019,Very nice,5
2019,"Fast, easy and reliable.",5
2019,"This app.is not working. I downloaded with my banking agent at the branch at Agbor road, Benin City. but I tried it Lagos before I traveled to USA. It is not working. I phoned my bank agent whenever I experienced. several times.No solution. It is keeping me stranded.I will close it for I cannot unopperative bank.",1
2019,It is nice 👍 and good,5
2019,good,1
2019,I think I once registered on this app but i cant remember the details i used.. I'm ready to start using the app again i cant even remember my username.. help me,2
2019,good,5
2019,to good.,5
2019,"Good app, but it should be able to download statements of accounts at any time. GTBWOLRD does that.",4
2019,good,5
2019,exceptional,5
2019,very useful and efficient app,4
2019,seen b late m really ee like a derded. of ym d ee know mmlm mmk m sure,4
2019,fast💪 and reliable👍,5
2019,good,5
2019,perfect,5
2019,excellent,5
2019,"I can't access the app. It refuse to log me in always saying something went wrong,try again later. Union bank your app sucks.",1
2019,awesome app,5
2019,Happy,5
2019,"App is awesome, I'm enjoying it. No bugs and makes everything easy for me! 5star for you guys, great work by the developer. thumbs up",5
2019,infact the app is very easy to use,5
2019,Cool,5
2019,accessing my account has been easy,5
2019,love it,5
2019,nice and easy,5
2019,i love this app. so easy to use,5
2019,"very nice app, never have problem with it.",5
2019,awesome,5
2019,good,5
2019,It's lively,5
2019,why finding it difficult to install?,1
2019,cool,4
2019,forgot my username and password after loosing my device,4
2019,nice app,4
2019,convenient service,5
2019,best app by miles......majek said so,5
2019,happy,5
2019,fast and simple.,5
2019,most GL o,5
2019,disappears from my phone often especially y I want to use it .,3
2019,app is super slow,1
2019,okay,5
2019,"the app has a problem, when you put your username and password it will escape.",1
2019,stupid and slow service,1
2019,too slow,1
2019,It's really good,5
2019,I like because is good to use it,5
2019,very easy,5
2019,so user friendly,5
2019,good one,3
2019,"very very good, fast and reliable i really enjoyed it.",1
2019,nice app,5
2019,good,4
2019,Good,4
2019,awesome with the introduction to block ur profile *826*40# spulfic,5
2019,Easy banking app.,3
2019,this app is perfect,5
2019,Excellent app... 👍,5
2019,very good and best to go,5
2019,Good,5
2019,The App help instead of going to the bank,3
2019,"Union Bank is the best, I love banking with them",5
2019,nice application,5
2019,😍,5
2019,fast service at all time helping people with loan in saving account just open an account with them an enjoy more,5
2019,Great App. Beyond banking. More features accross lifestyle needs.,5
2019,good and exellent,5
2019,good,3
2019,nice,5
2019,I love it,5
2019,"No much experience,i just have this account save my money",5
2019,"this app is awesome,it does what it says",5
2019,Still thinking,4
2019,Great app for good business.,4
2019,This is a very good app,5
2019,Great app,5
2019,dont remeber my user name and theres no forgot password or username option button how do i get my username back? need clue please. thanks,1
2019,the app is awesome,5
2019,I think online banking is Union Bank's greatest asset. This App is testament.,5
2019,I love the application it very useful keep it up and try to improve.,5
2019,"Union bank,u nid to do sumtin abt logging into dis application afer resetting it or changing to another phone.How can i go to d bank just to get a username to log into an application,instead u it to be sent to my phone.Too much stress on me n ur staff.DO SOMETHING.",1
2019,Easy and very convenient..,5
2019,Nice one,5
2019,Pls how can i recover my UnionOnline details?,1
2019,Is ok,4
2019,It's very easy,3
2019,Ok I,5
2019,"Omo! ona no try ohh, i was not told that i couldn't transfer more than ₦50,000 at a time to my union account and i did transfer and now my account has been seized, I cannot transfer to my other bank account's because of money more than ₦50,000, no be say the ₦50,000 na Drug Money ohh. shey na how ona dey treat Customers and na my first Union Account be dis.",2
2019,Nice one,5
2019,very nice,5
2019,It's great app,5
2019,the app makes my transactions easier rather than goin to bank and join a queu. however its saves my time also in facts i love it,5
2019,"nice and dedicated app. i cant login with another persons bank account, i think u should improve on this feature",2
2019,i was on able to longin,1
2019,Very useful and easy to use,5
2019,I do not have space why,5
2019,The application is fantastic. Improve on receipt.,5
2019,"This app used to be great but since I reset phone and downloaded another one,i can't login again.keeps telling me invalid username/password.i don't know what to do",5
2019,I love it,5
2019,the app is just excellent. i always recommend people to open account with union bank. all staff of union bank are dedicated to me always.,5
2019,Is it not the bank suppose to sent OTP at once to registered number when one is getting started to use the app?,2
2019,Is Okay,5
2019,"I dont have problem with the app, But the only issue is that, there is no option to check my BVN",2
2019,great,5
2019,Union you too much,5
2019,have been using this app since last year and it was 1 of the best but am trying to use the app now and have been asked to provide a token which is very new for me cause have been using it without a token and the bank has nerve said anything about a token before. this is stressful cause i can't make transfer.,4
2019,you cant transfer or buy recharge card unless you add your credit card to the profile,5
2019,Nice app,5
2019,Nice app indeed,5
2019,downloading this app is very difficult for me... please something should be done about it,1
2019,"i find it difficult to transact with my app, please i need help. I have two union bank account, will i use one app for the two account.",2
2019,its a great app...easy to use,5
2019,nice,4
2018,Login is difficult. I can't find the the biometric login option in the App.,3
2018,very very bad,1
2018,it keeps stopping,1
2018,"Problem all the time with Verve card, leaving people frustrated and stranded. Your other services are good.",1
2018,"This app does what it talks about. I really love it, but afterwards I formated my phone for some reasons, and when I redownloaded the app again I dont remember my username nor my password. Pls is there a way I can handle that?",4
2018,"Its a very cool and easy to use app, sp afr it has made mobile banking easy 4 me. please add option of merchant payment in gambling and lottery. thanks",5
2018,Union Bank is reliable and advanced,5
2018,make banking easy,5
2018,Perfect for transactions and personal financial management. Also very easy and convenient to use on the go.,5
2018,great app,5
2018,its great,5
2018,is it possible for me to get started here without going to union branch cos branch besides me..do far...pls,1
2018,"union mobil is truely fast,safe and easy to use.However,it suddenly dissappeared from my phone,how can i fix it?",4
2018,excellent,5
2018,i think the app is nice,5
2018,best bank,5
2018,its a nice app,5
2018,Nice to work with bank,5
2018,"Okay, I went to the bank and was able to get my app username. So I have increased my rating to 4 star. But I think you guys should make it easy for customers, I don't need to go to bank just to get username... We should be able to login with account number.",4
2018,Awesome,5
2018,Good application and very easy to use. Compatible with my device. Making banking a sweet experience,5
2018,nice app,4
2018,"I found it difficult to download it and when I succeeded, I could not get OTP. I have tried this for more than one week",2
2018,Can't log in. Terrible app for a bank!,1
2018,Ok,5
2018,I'm impress,5
2018,Good for uses,5
2018,This app is not working properly it's comes up and disirpper from my phone.,5
2018,Impossible to login. I am supposed to get an SMS required for login. But I never got it. Why must it be SMS anyway when I have the token available? Just ridiculous.,1
2018,I love it,4
2018,Comprehensive,3
2018,The efficiency,4
2018,It is ok,3
2018,"I got some suggestions for your mobile app, how do I relate it to the developers",5
2018,Really good,4
2018,I think the app is nice,3
2018,Great app,5
2018,This is a fantastic app,5
2018,Finance,5
2018,It's easy,5
2018,Very fantastic Haruna Mohammad Has n,4
2018,"It's very much okay 👌 love it easy to use and I think is the best,,,,",3
2018,Fantastic,5
2018,Its cool,5
2018,Nice app,5
2018,I can't seem to login you should fix that,3
2018,Reliable,5
2018,Great,5
2018,Union Bank is the BEST,5
2018,Nice app,5
2018,Very useful🙏,5
2018,I can't be able log in despite that i've register for union mobile banking before ever since i updated it i couldn't be able to log in .... Fix it so we can do it ourself without going to bank branch.... Do it in the way we can use our account number to login with our secret pin what of if I'm a busy ass boy... #beunitewithyourcustomer... Union Bank PLC,3
2018,Hello i can't see anywhere to print my statement of account in the app,2
2018,Not fast,5
2018,Alh Abdullah mai roba,5
2018,"I am having problems over and over buying recharge card on this new union mobile app and this never happened on the old app , since this new one it has been a problem over and over",3
2018,To transfer money,5
2018,"I don't like this app, I just keep wasting my data downloading it, the last one I downloaded keeps stopping immediately I login",1
2018,Interesting,4
2018,I have been on it for the past a month still unable to register..,1
2018,Best bank in nigeria is union bank,5
2018,The App is really fast and simple to use... One love👍,5
2018,Fast,5
2018,"Hello... I can't login neither can I register it's telling me my account has already been profiled.. I used the other app before, but can't login either since I updated it n now this one z asking me for username which I don't know... Aw do I get the username pls?",3
2018,Great app,5
2018,Una Don dey try small small unlike before wey old people full branches.,4
2018,Simply beta,4
2018,Good,4
2018,Try harder,5
2018,This app is favourable,4
2018,App has always failed to work when I need it.,1
2018,The new version is not working on my google pixel 2. I can't make payments.,1
2018,Bravo,5
2018,I'm so happy,5
2018,Great app,5
2018,I love Union Bank?,5
2018,Greatest mobile banking app,5
2018,It's nice,5
2018,Well nothing,5
2018,Please i can not download or update any apps on this Google play store. Why?,3
2018,Okay,4
2018,Dis application is not genus this the sit time have lost this application dafterdownloading it got deleted,5
2018,Satisfactory.,5
2018,I hate the app it does not allow me to open account online,2
2018,This app is a big disappointment. It's filled with bugs and unreliable.,1
2018,I love Union bank.,5
2018,After all my log got lost so I can't even remember and I have to visit a branch nonse.,1
2018,Excellent. One of the best mobile banking platform as at 2018,5
2018,"I'm really appreciated with this app,",5
2018,I love union bank,1
2018,Ok... What's with the multiple updates tho,3
2018,Is fine,5
2018,I like the application so much,3
2018,The application update is bad it's terminate when I click my profile,1
2018,I'm so loving dis app... Tnx Union Bank 👍,5
2018,It does not work,1
2018,Good for local transaction,5
2018,It ok,4
2018,So there is still a bank that requires actually owning an atm card before making transactions? I am a bit disappointed in this app. I think the app should be more diverse in the options it offers customers. Why not Fingerprint or even some digits of a customer's bvn?,2
2018,Profitability and investment to esteem customers interest.,5
2018,It's a good app,5
2018,"It is easy & convenient to operate, it also save time. l therefore recommend for every acct holder to download the app.",5
2018,Keep it up,3
2018,It is okay,4
2018,Its good,4
2018,Nice and perfectly working,5
2018,Very useful,5
2018,Cool,3
2018,It is OK! I think it will be helpful!,4
2018,I can't even sign in at all,1
2018,I m really enjoying the app.,4
2018,I can't make transfers to any bank at my wish. Why is it so? Please fix it,2
2018,It's total rubbish. Can't login,1
2018,Continue your good work,5
2018,"I wonder where all the bad comment is coming from, I have never had a bad day with the app.. It's my best online mobile app.. Love it",5
2018,Not bad,5
2018,Develop,5
2018,"I can't login, the application off",1
2018,It's a good app,5
2018,"Very slow in carrying out transactions, I hate the app is not convinent at all",2
2018,Just exciting,5
2018,Good,5
2018,The app i s so lovely,5
2018,"This app is so bad, trying to do transaction but couldn't login, am so angry. Pls u people should try and upgrade.",1
2018,"I usually get messages like this,. Something went wrong,!!!!!!!! Something went wrong when trying to register in this app.",1
2018,"This application suddenly became so annoying, I can't even log in to my account anymore",1
2018,Its simply amazing,5
2018,"I have downloaded this app for three times, this the fourth time, I doesn't allow me to log in to my account. What's up??",3
2018,It is just too poor. Always asking for update but will never get updated,2
2018,It's ok,3
2018,It's very reliable,4
2018,We are reaching that level soon,5
2018,Easy to use and not voluminous in byte but less attractive with uninviting welcome desktop/page,3
2018,I try to opening app is not login in,1
2018,I am not a doubting Thomas... I choose UnionBank.,5
2018,I really love union bank so much because as too me its more easier for me whenever I get there I get my money faster I dont line on a que much,5
2018,"Great app, a big relief",5
2018,I cant make transaction just bcos I don't hv ATM card why?,5
2018,Nice app but unable to open on my device,3
2018,"Why can't I just remain logged in, I'll always have to re enter my login info anytime I open the app",5
2018,Unable to make transfer,1
2018,Dependable,5
2018,Its nice,5
2018,Nothing,5
2018,Best app ever,5
2018,This app is helpful,5
2018,Excellent,5
2018,Great Worth using. From my bed i can transfer money at easily!!!,5
2018,This app is superb,5
2018,Convenient mobile app,5
2018,"Good one, easy and straight forward. Big thanks UNION BANK",5
2018,Good one,4
2018,"I have been in touch with the bank on several occasions to no avail, I have forgotten both users name and password. I still receive transaction alerts through my email because I live abroad. Why should I travel down to retrieve both details? which can simply be sent via email link to my account. Please let me know how this can be resolved.",1
2018,I have savings and current account. Why can't i view the two account in one app?,3
2018,It's good,5
2018,Horrible App. I keep telling the bank that the App and internet banking are obsolete. Updated the app and can't log in. So sad for the bank,1
2018,"The updated app is kind of faulty, it doesn't terminate transaction process by showing ""transaction successfully"" even after you've received debit alert in your message inbox. It keeps showing ""processing your request"" until it would finally display these write up after like 5min ""sorry there was a problem while processing your request, please try again later.",2
2018,"Absence of group/ institution app to open account online, thanks best wishes.",4
2018,Wow best app ever one time sign up for union bank I love this app wow,5
2018,It serves quick and save's alot of time and energy,4
2018,Is ok,5
2018,Wonderful App to use. I love it with passion.,5
2018,The app has refused to sign me in. I went to the bank it was nothing that thwy could do. I left out of anger no one even called to see if they could help.,1
2018,The easy way,5
2018,Very easy to use. I like it,5
2018,Interesting,3
2018,"No ""Register"" icon.worst app ever",1
2018,It's not allowing login after entering correctly the details required,1
2018,Cool,4
2018,So Good,5
2018,You the best,5
2018,Wonderful app,5
2018,"This app is an eyesore. Can't believe in this jet age, Union Bank cannot employ the services of competent app developers? This is a real shame.",1
2018,It's cool,5
2018,It's amazing,4
2018,I can't update it!,5
2018,Good and convenient,5
2018,Ok,5
2018,Best Internet banking keep it up,5
2018,This app is amazing,5
2018,Lovely but introduce buying data directly,5
2018,One of the best APP,5
2018,Great,5
2018,Its helpful,5
2018,I tg,5
2018,Great,5
2018,Great,5
2018,Best,5
2018,It's lovely. . .,5
2018,Good App,3
2018,Lovely app,5
2018,Good,4
2018,Improve you tried it not easy to be a programmer,5
2018,This app is just what I need for my internet banking,5
2018,Just good,5
2018,"OK, I like hangout very well",5
2018,Good app....... Good bank.,5
2018,Great app,5
2018,Awesomeness,5
2018,Great app,5
2018,I love it,5
2018,"This app is very annoying, after wasting data to download you can't even register, and tour customers care service won't reply WhatsApp messages or even pick up their call.... This is so so annoying.",2
2018,It's good enough and user friendly,5
2018,I don't have acaunt,5
2018,I can't buy mobile data why!?,4
2018,Nice app,5
2018,Ok,5
2018,"Amazing. But having trouble get in my account. Each time i login into my Account it keeps telling me to enter OTP sent on sms, which i don't understand. And i don't get any sms. I really need Help.",4
2018,Thanks for the app,5
2018,Successful,5
2018,Ubn sucks,1
2018,Nice,5
2018,Well Plan!,5
2018,Great Mobile App ever used,5
2018,I think union bank is nice bank,4
2018,It's awesome...,5
2018,"To me, it's not serving it purpose because it phone selective. It doesn't optimize wit tab E galaxy.",1
2018,Good,5
2018,OK,5
2018,It is the best Bank mobile apps to me,5
2018,Well I have forgotten me username but I do use online banking with my mobile phone and I remember the password it's just the username I can't remember any help with that??,4
2018,Always telling me something went wrong on activating my pin setting so annoying,1
2018,This is the worst App ever!! I wonder why Union Bank is using this App to frustrate customers. I have tried for weeks just to register online but never. Its very disappointing.,1
2018,Amazing app.,5
2018,Very good for sending and paying bills,5
2018,Good,5
2018,Excellent application.. Weldone union bank,5
2018,I can't transfer more then 200k how can I do it,3
2018,"Each time I make an attempt to transfer money,it shows invalid",5
2018,Its cool,5
2018,"I'm a new customer. Hopefully after a few transactions I will be able to 
say more. So far, I'm impressed ..",3
2018,Is good,5
2018,"I don't stay in Nigeria and I'm having issues signing up because I don't 
have my SIM card to I can't get the pin, please what do I do?",3
2018,One of the best mobile banking apps have used,5
2018,The app is good but I can't sign in,5
2018,Very good and stress free,5
2018,Very Good,5
2018,I love it,5
2018,"I shouldn't have to have an ATM card to use a mobile App! Other banks that 
I have accounts with don't require ATM cards to make transfers within their 
Apps.",2
2018,"This is the first time i will use this app. I don't know whether i can open 
an account through it.",5
2018,"This app is cool, one can use it in so many ways. It has biometrics, you 
can make investment, manage cards, shop etc",5
2018,This site is good for my liking,5
2018,You guys deducted my 2500 just for nothing? That's wickedness,1
2018,Nice,5
2018,How to open an account. Online,5
2018,Nice app,5
2018,Good,5
2018,Like it,5
2018,"The app is dope I recommend this for all Union Bank users. Stress-free 
economical",5
2018,"I was using the old app fine until I upgraded to the present one, I have 
been unable to log in, ""Device Lock..."" is what I get anytime I tried 
signing in. What's the use of the upgrade then.",2
2018,"IV bn unable to sign up for days without any reasonable explanation as to 
why. What could be d issue",3
2018,"The app is OK but each time I make attempt to transfer fund or recharge it 
refer to a place below to increase my limits of transaction. I can't find 
the place to do and it's frustrating. Can't I get the old version again?",4
2018,"Can't easily get where to signup as a new user.. Saying my account number 
has already validated by another user",1
2018,Good,5
2018,Love the app. So simple to use,5
2018,"I would like to appreciate the developers of this Amazing App for the good 
work and piece of innovation. However, I think it would be better of, if 
they could removed/Override the SMS notification. The login SMS makes it 
the most expensive Mobile banking App, this could be avoided and encourage 
usability of the App",3
2018,"I tried using this app to register my account for online banking and it 
brought out an error message saying my account has already been profiler 
for mobile and online banking How do I solve this issue I downloaded this 
app to avoid visiting the bank",1
2018,It's good,5
2018,"I can't open my app after update and I have forgotten the username and 
password",3
2018,One of best banking apps ever,1
2018,"Lovely, d best of d mobile banking app",5
2018,"Emma kind of just downloaded this application and hopping for best 
experience",5
2018,Very fantastic application,5
2018,I love it,5
2018,Good and reliable,5
2018,One of the best apps around,4
2018,the application is awesome,5
2018,Impressed,5
2018,Good application.,4
2018,Great app with great features,5
2018,I can't pay for my ticket from playbill section,3
2018,Successful app,5
2018,Best bank app ever!,5
2018,The application is good,4
2018,Great app..dont need to go to the bank,5
2018,Very useful but can be a lot better.,4
2018,This app is good,4
2018,I think it's really good app,5
2018,Good,3
2018,"This app or rather bank is nonsense. Can't retrieve my password, everything 
about the app is not working at all. Their reply is always visit the bank. 
Must one visit bank before corrections can be made??? Please upgrade abeg!",1
2018,Good,5
2018,"What uselessness is this. I can't even login or retrieve my password. And 
why can't I use the old app anymore, even though it was bad at least it 
worked. Please don't reply me asking to call you. I have been stuck for the 
past week",1
2018,Union is one of the best bank in Nigeria,5
2018,"I already had a functioning app though it was old , and since morning I 
couldn't use it, I thought it was cos the app was old and deleted it, just 
to download this and it keeps telling me invalid username/password. 😧",1
2018,"I used different pins & codes on different issues. Now am trying to 
consolidate them & my bank (UBN) in Sokoto send my several request to 
delete my profile on apps & use it afresh but all in vain.",4
2018,"I just downloaded this app hoping it will work for me being that I dont 
have time for ATM que wahala I just couldn't log in kept saying invalid 
password Worst app ever.😠",1
2018,Lovely,5
2018,"This app is nonesense, since i opened my account at union bank it never 
worked coz they keep on saying incorrect username/password, and i even went 
back to the bank to complain and they checked and told me that it will be 
activated after 24 hours. Then i travelled back to my base and my money is 
now there without serving the purpose of it been there coz i can't be able 
to tranfer money to my family from my account. If i didn't have another 
account in first bank i would have been doomed. I can't send money into 
that account again because i can't be able to make use of the app",1
2018,I just want to do easy life,5
2018,"This is the worst application I ve ever seen. In this Technology driven 
financial services era, this is the best union Bank can come up with, so 
disappointed. Functionality, design,UI experience is bad . I can't even do 
a transfer . Just downloaded the app this Friday because my ATM card had 
issues , was thinking I could do a transfer to another account, now am 
stuck with no cash till monday. Your developers still dey learn work",1
2018,"Very stressful, uptill now my limit has not been increased",1
2018,"Good and productive App, nice UI with many features. Keep it up",5
2018,It helps to make easy transfer.,4
2018,"I won't say the app is good, 👍 because I never got the chance to use it. 
At first at the registration point, i used the user name given to me and 
then use my password. The same password am using on all my social media 
account. only to try login and it showing invalid username/password. I 
tried changing the password it now showing invalid username 😢 when I 
didn't input any username than the one I was given. If I could get help 
from here it will be nice.",3
2018,Very nice you can trust it it is not a dub,3
2018,"This app is great, only that I can't log in, help help help Somebody 
help🙏🙏🙏🙏🙏🙏🙏",5
2018,Good,4
2018,Easy to use...,4
2018,"This app is garbage, been trying since yesterday but can't get past stage 4 
in getting started. I've crosschecked my password and pin and they are all 
accurate but the app just stop and doesn't get past that stage. This is 
frustrating. Fix or delete this app.",4
2018,"I just downloaded it now and its asking me new pin, reconfirm, then 
existing pin. I couldn't get past that cos I don't understand input of 
existing pin when I am just a new user of the app. UBN please enlighten me",1
2018,"Trying to create log-in info and your app won't go past the PIN SETTINGS 
screen. How is this resolved?",2
2018,"Is it a must i Update this app before I login? Union bank is beginning to 
piss me off.. excessive charges, their mobile banking is so poor unlike how 
it was years back",1
2018,It's really good banking with union bank! I love the bank. KUDOS 👊,5
2018,Waste your data by putting useless app on your phone,1
2018,It's wao,5
2018,Is very convenient,5
2018,I wants To download d app,5
2018,I can't open an account boooo,1
2018,"This is advance banking, it is great.",5
2018,Excited,5
2018,App very efficient,5
2018,Pls how can I generate transaction receipt?,5
2018,I only wishes you good luck.,5
2018,Great app,5
2018,How can I use this app,5
2018,Quite okay and convenient,5
2018,I cant transfer or topup keep telling me it has got to my limit,1
2018,I love it,5
2018,"I love this app, it's wow. Better than the former app, Very fast .",5
2018,I can't login what's happening?,2
2018,This app is not showing my actual account balance.,2
2018,Am disappointed In this application its say user name not active not happy..,2
2018,Great,5
2018,Please how do I retrieve my mobile app username and password?,4
2018,"I'm just too disappointed.. First, I couldn't do any transfer. Then, I was 
told my username has been blocked only for me to call customer care, was 
kept waiting until my airtime ran out. SMH",1
2018,"I always see your ads with the slogan 'do not be an uncle Thomas' and I'm 
always like Union Bank should be very good now. Now, downloading your app 
to find out account opening feature is currently not available. Even to 
open a common tier 1 account. Fix yourself well before spending so much on 
ads. Some of us know what we want.",2
2018,The app is just waooh,4
2018,Well to just try and improve on network,3
2018,Complete banking application for everyone,5
2018,The app is very ok by me. It's very easy to use.,4
2018,"Union mobile is really simplest, smartest banking solution. Weldone",5
2018,"I logged in but it is still requiring that I should input 'New transaction 
pin' before it would work. Please help me out it is urgent.",4
2018,It is too cumbersome to set up for1st timer in overseas.,1
2018,Ok,5
2018,There is room for improvement,5
2018,Great app,5
2018,Cool,5
2018,Is a most convenient application,4
2018,Nice work still trying to activate the fingerprint lock pray it doesn't fail,5
2018,Its disappointing,1
2018,"I just started using union bank and I think the services are amazing. The 
app is also easy to use to.",5
2018,Beautiful interface and reliable. I love the App. Keep it up.,5
2018,Why can't I make transfer,1
2018,It the best,5
2018,Nice,5
2018,"The worst Banking app I have ever used. After using Apps from Barclays, 
HSBC, Santander and GTBANK, This is App is so irritating and useless",1
2018,Fantastic I love it,3
2018,"Sms charge for login is nonsense,",2
2018,The application is easy to use The app is very easy to use,5
2018,I lost my username and could not login BT Hw can I get it back,1
2018,Good I can used this app to pay,5
2018,Nice,5
2018,"The app does well buy I detest how the bank charges excessively on sms. 
Email alerts are Okay please! M",5
2018,Union mobile,3
2018,Easy to use and very efficient.,5
2018,Quick!,4
2018,The app works perfectly for me.,4
2018,i think is good,5
2018,Fine and good,5
2018,To have this app,5
2018,"Please work on your network especially those in the rural areas, we are 
suffering network issues, which also affects the efficiency of the mobile 
banking.",3
2018,Play store is a very nice app that brings me close to my lovely apps.,5
2018,Good,5
2018,"Is so good, but the thing is telling me to update before I use it,but is 
not working.i need to make use of it",5
2018,I like it like DAT,5
2018,Prompted me to update and now it cannot install.,1
2018,It nice,5
2018,Good,5
2018,This is a smart application,4
2018,"App updates should NOT be mandatory. What if I don't have a 
fingerprint-enabled device? I guess I'll also need to get a new phone as 
well just because I'm banking with Union Bank. Now I'm unable to download 
your update and the previous one I was using is redundant. And it's a 
weekend. Totally sucks.",1
2018,"Kudos! it's a sophisticated apps from UBN, clear ur doubt Union Bank has 
improved tremendously",4
2018,Excellent,5
2018,Good,5
2018,"Can't even download the app pls what ever changing you guys are making try 
to make it update automatically",1
2018,"Very annoying app, it keep showing invalid user/password. To open is a big problem",2
2018,It is very frustrating.,1
2018,Is annoying,2
2018,"Union Bank mobile App is the King of mobile banking app in Nigeria.. It's so easy, cool and has a lot of additional stuff that users will interact with. All the Hail the King. UNION MOBILE.",5
2018,The app is good,5
2018,It is very superb to use,5
2018,Have been trying to update now for over a week no result. I can't even use the app at all bcos of the update.,3
2018,"For the past 2 weeks,I have been trying to update to no avail. I can't log into my account and its so frustrating. It used to be so fast and easy. Why this new update?",2
2018,Cool,5
2018,Very good,5
2018,Union Bank mobile is easy to use and very fast,5
2018,I want to get it in my phone,5
2018,Now working on android  4.2,5
2018,"The App has been working perfectly. But it asked me to update and i did but i still can't log in even after updating. Anytime i try to log in,it takes me to update ,i update it still takes me there without allowing me access d app",5
2018,Lovely,5
2018,Perfect,5
2018,I've been trying to update for 3days. Impossible. And can't transact biz while I wait.,1
2018,Good,5
2018,Cool,5
2018,Very OK,5
2018,It tiring.   Not working,2
2018,It's just good,5
2018,Its not downloading. This is rubbish. What happened to the old one?. Why are we updating to this that is not working. Keep on requesting for update that is not working,1
2018,Nothing is working after installing the app.rubbish,1
2018,This is the most effective mobile banking app.,5
2018,Good apps,5
2018,Been unable to update......,1
2018,Good,5
2018,Nice ui,5
2018,I need help ASAP. It keeps telling me wrong username and password. What is used as username as I can't retrieve mine.,3
2018,Me,5
2018,It's a wonderful app,5
2018,"Big thumbs up to Union Bank. This app has features which makes it first of its kind. However, the frequent request to update app each time one needs to use it is quite worrisome. Something should be done to fix this urgently.",3
2018,Thrash!!!... Asks me to update every time I launch it... I'm hell fed up!!!... I think I prefer the old version...,1
2018,"Always asking me to update so often , it's tiring.",4
2018,I have enjoyed using it and it has made transactions easy.,4
2018,It's a trustworthy app.,5
2018,Great app,5
2018,Good,5
2018,Great invention,5
2018,Great,5
2018,Tired updating...,2
2018,You guys did great but I believe you could do better,4
2018,"It is a good one but it keeps telling me to update each time I want to use it. Even after updating, it still repeats same thing.",3
2018,"UBN is simply, the best.",5
2018,This app works perfectly fine,5
2018,Good,5
2018,Hope money aint removed after a session,3
2018,The new fingerprint login feature is great,5
2018,Itsok    .,5
2018,"Rubbish, will advice to back to old version",1
2018,The app is good but keep on telling update can't access my online account.,3
2018,"This is good, but it will be nice if one can download and share the transaction receipt. Please add this two features.",3
2018,It works well.I love it,4
2018,"Av updated, but can't assess my union online.",3
2018,Very effective,5
2018,Please include monthly subscription for CTL,5
2018,The app is good  But can they try and put were number can be changed?,5
2018,I like the app but why does it keep asking me to update and if I don't update I can't use the app and when I update 1000 naira gets debited from my account 😠 ....,3
2018,Need more improvement,3
2018,"I just updated it yesterday and it still telling me update, they're still old people's bank, as far as am concerned.",1
2018,"Getting bad, I don't understand why someone must have to update to new version and not allowed to continue using the older version, what if at that point he has no means of updating it? That bug should be fixed. I'm giving it a two star rating, if not for the bug, it's a four start I'd have given",2
2018,Ya-hayyu ya-Khayyumu,4
2018,Cool,5
2018,Always update,5
2018,It is very easy to use and quite effective and reliable.,5
2018,Very useful,5
2018,Pls I should be able to use the older version even when a new update is available. This is very rude. You don't allow someone to continue using the app then update later. What If I don't av data to update now?,2
2018,Mine is not working,1
2018,No,4
2018,Great app and simple to use,5
2018,It's a bomb 💣,5
2018,"This bank used to be my favorite,... I love everything about them, but this their new update frustrated me a lot. I'm not happy leaving the bank and their updates.... Continue with your update I'm done",1
2018,I updated two days ago and it is still telling me to update,1
2018,It keeps telling me to update,1
2018,😥😥😥😥,5
2018,Not  bad,3
2018,Cool,5
2018,Good App and nice concept. Thumbs up,5
2018,Very nice app but need to be improved in network aspect can't use it in low network area,5
2018,The App is so nice.. Union bank is really improv in its IT...  Kudos to the management,5
2018,Is superb application,5
2018,"A nice app, just that, it shouldn't be compulsory to update the app. There isn't much difference between the one i just updated and this new one. Please, allow me to carry out my transaction in peace.",3
2018,Excellent,5
2018,The app is great only to update is hell.what's the problem?,3
2018,Awesome,5
2018,It makes life more convenient,5
2018,It's excellent,5
2018,The app. Is nice,5
2018,The best,5
2018,"Crazy,it deduct 1k from my acc.",1
2018,Is very nice and simple but  I can't update it what happened,3
2018,Great app. With this you don't need the bank often and you save yourself a lot of stress by Locating functional ATMs and agents! This is something else.,5
2018,I love it,5
2018,I hate it,5
2018,Suberb,5
2018,Simply and smarter solutions,5
2018,Makes transactions fast,5
2018,Great,5
2018,Excellent app. ...5 star for Union bank,5
2018,It's swift and easy to use.,5
2018,It's awesom & helpful,5
2018,This is a wonderful pplication well designed to provide solutions to customers,5
2018,It's the best banking application in Nigeria.,5
2018,"Is a very good app and is the best among the rest, I love it, Good work to union bank, kudos to you guys and I proud of my bank.",5
2018,Its just the best,5
2018,It's a great app,5
2018,"Superb, fast & convenient.",5
2018,Love this app,5
2018,Wonderful! 👏👏👏👏,5
2018,"I can't use my account on the app, that my account is already registered with online banking",5
2018,"I can't login to this new app, it keeps telling me put your username. Infact I am disappointed. I want to do transfer cause I am outside Nigeria but I can't make it. only asked me to visit any branch new me while I am not in Nigeria. Totally disappointed.",1
2018,It is OK,4
2018,I can't operate it  Pls. It kept asking one time password and I can't get through it,5
2018,The app is good,5
2018,Please ooo someone should help me here...  I have registered on this union mobile... But forgot the user name I choose as they brought out almost 6 user name to choose.  I can't login/sign in now to use the app cause of my user name... How do I retrieve or see/recall the user name again pls.,3
2018,Cant log in,1
2018,Nice,5
2018,Nice app from Union Bank,5
2018,Awesome!!,5
2018,I think it's cool,4
2018,What's the total space required to download union mobileng app,5
2018,"I love the app. Works perfectly, no need to go to the bank so often",5
2018,great experience union bank 👌! instant accounts view and multiple innovative services,5
2018,Enjoying the app. 👏👏,5
2018,"I like the interface but I'm currently not having access to my account using the registered password I was using before. Tried resetting but showing ""invalid userID"". And I'm yet to get any response from your WhatsApp online platform.",3
2018,I forgot to write down the username given to me and I've talked to their agent on WhatsApp but he/she isn't responding and he/she keep on reading my message and not answering me  this is too bad,1
2018,It's perfect,5
2018,Ok,5
2018,Excellent,5
2018,Very good,5
2018,"This app should have been first test run before commercial roll out, it's a complete waste of time and data. Serious updates will be needed if it must compete with other banking apps. Sincerely yours, I regret wasting my hard earned data on it in the first place. However, I believe in second chance, maybe you'll still do better sha! But at present it's a sham!",1
2018,"I can't reset my password, what kinda banking app can't reset login password? So complex. Pls work on better upgrade. Easy to use.",1
2018,You guys are  scam,1
2018,Good,5
2018,Perfect,5
2018,"This app is a mess, I hv tried using it for past 4 days now all to no avail. I went to my union branch till today the workers cant connect my union online. The app kept saying invalid user name n pword, error while processing, user name blocked all kinds messages. Union bank should have done inhouse trial with the workers before introducing the app to customers, its so frustrating. My advice is ""union bank please meet the soft ware developer to quickly fix this problem. Why didnt you allow us to continue with the old app untill you perfect this one? So annoying.",1
2018,This app is the biggest scam in mobile banking. They charge you for login alert sms. I bank with other banks they dont charge to login to their mobile app. Why is Union bank case different? No need for formalities. I contacted customer care via email after getting an outrageous amount for sms alert charges and they confirmed placing a fee for mobile app login alert. The painful thing about this is that the service cant be deactivated. TOO BAD!,1
2018,"Upon all the effort I have dried to make it work. But it's still not working, I wasted my time visited so many branches concerning the problem.., yet it's not working please do something about it.",1
2018,Awesome,5
2018,Innovative and fast,5
2018,Transaction,5
2018,Good,5
2018,Cool with it,5
2018,I love union bank,5
2018,The worst banking App so far.,1
2018,"I want to login back but I can't,it keep telling me that my account Number have been use,I don't remember the password again.how can I open a another one",3
2018,Easy to use and requires more data,5
2018,It's a great app....  Just one thing missing....  There's no payment confirmation page that we can screenshot and send to merchant,4
2018,I can't install,5
2018,"Trying to sign in but it kept telling me ""something went wrong, try again later"".  Went to two different union bank branches yet they couldn't fix the it.  This app is a mess, the older version is much better. I score u 1/10",1
2018,Awesome 🌟,5
2018,Cool,5
2018,Best mobile application ever.... Ask me why??,5
2018,I think it cool,5
2018,Am disappointed by the app when I needed it most the bank froze my account and the app stopped working when I even re installed it do something about this dissatisfaction  The bank even reset my password is not still working am tired of the whole system please Ernest Aruna,1
2018,union bank still lack security wise as for me i don't think union bank still need to following other bank at lease they can employ their own security without given it to third party so that it can cut their expenses on contract company i mean if they pay 60000 to contract they can pay 40000 to the security and then gain back 20000 to the bank pocket,5
2018,"I love this app compared to the old version, sophisticated yet so simple to use! What better online banking platform can someone ask for? Union bank 👏👏👏👏",5
2018,Nice,5
2018,this app is not dedicated.you better upgrade this app before I donat upgraded virus to it😱👹👺💀👽😼😻😹😸,1
2018,It suddenly stopped working on my phone,4
2018,"I updated to the new version and it's asking for username, why on earth do you expect me to get that when i didn't register my previous app with any username. Won't be using ur app anymore it's high time i stopped banking with you guys because you've made me loose several opportunities",1
2018,OK... So I've finally gone pass validating account and the rest. But I'm still unable to transfer. I keep getting a response of you not been able to retrieve the account name for the account number I've provided. So could it be network ish or there's something I need to do again. God! Union bank is just too stressful,1
2018,The old app is better than this.Not ok to use,2
2018,I just installed this app and I want to use it but it was asking me for one time password. Please what is a one time password,1
2018,It's kul,5
2018,"I don't even understand anymore. I was forced to update from the old app suddenly this evening. Now this new one won't let me sign in. The old one didn't have username now, just password. Then I'm not allowed to ""Get started"" because my account is already registered. What exactly is supposed to be the username? My email, account number, username or what? This is the second time your app will give me issues in this new year, I'm tired please",1
2018,,5
2018,Good,5
2017,Easy to use,5
2017,Awesome but try more on the app,5
2017,I'm having network problems during download.,3
2017,But it's not downloading,5
2017,"This app is scam please do not provide any of your details to them, it is scam!!!!!!!!!",1
2017,"Please I've been trying to use the app but am stuck at the point where you are asked to put in a one time password, it just keeps writing error please any info on how to go about it?",2
2017,"This app is disastrous...prefer the old app, this app confused me into opening a new accounts and now I have locked out of my original savings and the branch office is delaying to rectify the issue. I have to celebrate this season on borrowed money.. PLEASES SIMPLICITY IS PREFERABLE TO SOPHISTICATED",1
2017,I can't transfer money wit the new version. Always asking me to update which I just did. Pls help. I really need to make a transfer,3
2017,I can't register my account number ... I think d old version is  better,1
2017,I think it's getting better,4
2017,To download unionmobile,4
2017,After updating I can't log in to my account again the thing keep requesting for update,2
2017,Very interesting,5
2017,"As a leading Bank that has been with us overtime, there s no hesitation in my trusting the Bank",5
2017,Hated it,1
2017,Useful,3
2017,Good,5
2017,My first ever bank I love them.,5
2017,Still not workin it say invalid username or password,1
2017,Awesome,5
2017,This application should b made open to more people. It may say eradicate shady business,5
2017,Nice appreciated,4
2017,Nothinh,5
2017,Every since I updated the app I can't sign in again!!!.. Keeps telling me something went wrong even when all my details are very correct..union bank please you people should take it back to the old version cause the old version is much better or you do another update to fix these bugs !!!,1
2017,Indeed is beautiful,4
2017,Wow this app is the best,4
2017,This new is more better,5
2017,Perfect,5
2017,Really good,4
2017,Nice app,5
2017,Nice one,5
2017,,4
2017,Excellent application,5
2017,It is awesome,5
2017,Perfect,5
2017,This apps is not giving me what I want I can't transfer with it not even to check my balance,2
2017,"Is very secure and past,but it can't merge two account.",5
2017,"I am ipoola ojoade I love this app, I do anything with it, so good and lovely like my name",5
2017,I love union bank,5
2017,Is very nice to see,5
2017,Well improved from union bank keep it up,5
2017,This app ensures error free transaction unlike he former app. I like the fact that I can activate transfer rights on the app. Sweet!!!,5
2017,Cardless withdrawal is a life saver,5
2017,The application is awesome and user friendly. Thumbs up,5
2017,Splendid and Awesome,5
2017,"See this app is trash,am required to login with my username and it keeps telling me wrong username, please you guys bring back the old app it was way better than this.",1
2017,"Union bank once again shows itself effete. Had to travel to the bank for this, spent over an hour and still got stuck at creating a password.  Definitely not reliable especially if you're in urgent need of your funds!",1
2017,Its awesome but complicated. How can i use the cardless withdrawal?,4
2017,It is new app to me. I want to try it,4
2017,In fact these is fantastic I really appreciate it but n,5
2017,I think this app facilitates a lot of financial transactions almost all huddles related to time and place is taken care of.,5
2017,Have been unable to login ever since 2weeks. Have gone to the bank call the customer service there is no charges,1
2017,Excellent,5
2017,This is the best mobile banking app I've ever used. Keep it up,5
2017,Good and recommended for wise,5
2017,"My Union korrect account is not showing on this app. I will have love this app if someone could view and add his or her other Bank account . Previous app make provision to view and add a new account. You people need to improve the function of these apps, and quick release of new update to fix this issue. Note : I have visited two of your bank in apapa wharf area Lagos state, that's were my mobile banking was initiated. with this complaint yet there was no solution to the problem. I was only given a sort code ""BAL to 20123“ and network always charged me #10:00 anything I used the code. Now tell me the usefulness of the mobile app that can be used for other account from the same bank? Hope this issue will be resolved as soon as possible. Thanks.",1
2017,Please am not happy at the moment because of this app. The network good at all,5
2017,Its very nice,5
2017,Improve,5
2017,I almost hate this app because is not giving what I want I have forgot my user an my password an I can't retrieve it any help for me please,5
2017,I like this app,5
2017,"Please the should in proof the app more than this, thanks",3
2017,It's helping to ease transaction,4
2017,Thanks for the new one more information contained in this message,4
2017,Lo,5
2017,For best and fastest transaction in Union banking system. Thanks for this initiative.,4
2017,Its nice,4
2017,Nice,5
2017,It's faster and better than the previous app. And very easy to use,5
2017,Good,5
2017,I love it,5
2017,Loved it,5
2017,Can I check my balance nd make transfer?,5
2017,"Though provides user friendly dashboard, I wouldn't want to provide my credit card details. I prefer the previous application set up where credit card details is not required. So I will like to revert back to the old version but could see that again in the google play store. Kindly help out. Yemi",4
2017,"Awesome, stress free. Super easy to use. User friendly. I really appreciate.",5
2017,I'm trying to get the union app update but I couldn't so help most speak.,5
2017,You are superb,5
2017,Well everything about the app is working fine just that I can't upload profile pic coz it does nothing when a photo is selected.,4
2017,The app is great and wonderful.,5
2017,This app is awesome,5
2017,"I have used Mobile App, but these is the best apps i have come across. I was so in love with it that I had to open an account with union bank, and transfer money into it immediately yesterday and it work perfectly.  Keep it up Team.",5
2017,I think this is easier way of banking in Nigeria I love Union bank is my best bank,5
2017,"I dont understand the new username on DX I can't login I have being using this app but once dey said username I can't login , before was user ID",2
2017,"Am tired of the app, something went wrong for almost a month now, can't register, same thing through the website, is either username combination errors or failed: EMPTY USERNAME, TRY AGAIN  this is not friendly, fix this thing, am fed up",1
2017,Will comment after I open my account on Monday,5
2017,So if I don't have an ATM card I can't use this app?  Because I don't have an ATM and I don't need one yet,1
2017,Awesome,5
2017,Nice one,5
2017,I try to open account...  Keep tell me Error someting went wrong please try again later Issue in account opening?????????,1
2017,Great App,5
2017,adamu,5
2017,Semple And EASY,2
2017,I can't log in. Fix it please.,1
2017,Is just cool the way it is..and is serving mi perfectly well,5
2017,Best App keep it up,5
2017,I have no debit card n it seems no need of using it because I have downloaded it n wish to use it,1
2017,Improved,5
2017,Please don't know to do its telling me that my account is on Mobile App or Mobile App so I can't log in,1
2017,Hi wats going on??I can't log in and all my details are correct,1
2017,I can't login with my number. I don't even know my username because I've been loggin with my number and password in the previous apps,3
2017,It okay but I can't do the card less transfer because I can't generate a token and the transaction pin sent to me is not working on the app.,3
2017,Yes,3
2017,It is Nice,5
2017,Better,3
2017,It's ok to me but I am having problems getting started.. Its saying my account number has been registered for online banking and I can't remember getting a username or password,4
2017,Very grateful for all Union Bank,5
2017,Pls help me wt iban pls,5
2017,I think everything is good,5
2017,This is  Fantastic,5
2017,union mobile is very good,3
2017,Well i think the app is ok,5
2017,Just great and indeed helpful!,4
2017,Can't get started with an error message:The account has already been profiled with an online banking after downloading.,1
2017,"Can't use it for anything whatsoever, I downloaded it yesterday, 5/10/17 can't buy credit, can't transfer money cannot absolutely do anything with this app! Its so very annoying 😬😬😤😟😡😠",1
2017,I want to reset my password but it says a code has been sent to me whereas it didn't,1
2017,How do I increase my transfer limit without going to the bank ?,3
2017,"I could not log in. There should be a help icon on the app too. I've forgotten my username and I have no idea what it is supposed to look like, either phone number, email address or whatever. Kindly guide me please",1
2017,Love it,5
2017,Yes,5
2017,It's almost at hand,4
2017,Perfect,5
2017,"I cannot Download UnionMobile and Paylater Apps and other Applications, please help me.",4
2017,I want to know how to used it,5
2017,Yea..I gat give a big trail.I will talk a bout it in some moment,4
2017,First time union Bank presents useful app,5
2017,Coolest ever,5
2017,The best mobile app in Nigeria. All doubts cleared!!!,5
2017,Great,5
2017,"Using the old app was beta bcos each time i checked my acc balance my unionkorrect balance also display along side with my saving acc,  but dis new app does not have it...",5
2017,UBN now better than before!,3
2017,Nice app I love it,5
2017,You guys are getting there,5
2017,Simply the Best,5
2017,It's  quick and easy,5
2017,Super great,5
2017,Downside I couldn't set my transfer limit with the older version!,3
2017,Best,5
2017,Its nice,3
2017,Very attractive app and works so well as beautiful as it appears. All services I need is in it. Thank you so much.,5
2017,This app is super cool. The speed is awesome... love Union Bank,5
2017,Ok,3
2017,Awesome app,5
2017,"Very innovative app, one of the best .",5
2017,Good,1
2017,Must I necessarily use uniononline?,3
2017,Because my online pin have been given,5
2017,This is a good app,5
2017,It's okay but need to improve more,5
2017,"The app has been working well as regards the latest update on reliability and speed: ditto, try to work on the aspect (receipt) which always says ""coming soon"" when clicked on the app.    Oops, just found out that the feature has been removed as at the last update... That's kinda not pretty. Please bring back the feature (receipt) and make it active. Thanks",5
2017,Great App,5
2017,Ok,3
2017,"This app is wonderful, supercool it's user friendly, nice interface, super fast, easy to handle, I mean with the news features it makes it differs from other competitors, I never imagine Union Bank to be at this level, and kodus to the programmers/developers. Now i can start banking properly with Union Bank. Clear Your Doubt",5
2017,Union Bank you guys still need to upgrade,2
2017,Fantastico,5
2017,It nice and good,5
2017,Wonderful app,5
2017,Very nice,5
2017,"I'm having problem to login or sign up whatsoever, telling me that my login details is invalid, even tho I'm so certain because I can still use the old app... What's wrong?",2
2017,Great app,5
2017,Help men out can't use it to make payments and credits,5
2017,Simply awesome,5
2017,It's really good,5
2017,The best app ever from Union Bank and it keeps improving by the day.,4
2017,Nice app,5
2017,its superb,5
2017,"I dnt use debit card, but I'd like to upgrade my daily transfer limit from the app using my token and without visiting the branch, hw can i do dt pls",5
2017,I think I like this app,5
2017,This app is good I love 1million stars for you people,5
2017,That App SMS alert is a big SCAM. They charges huge amount from your balance at the end of each month. Unlike other Banks......,1
2017,Nothing,5
2017,Just perfect and convenient.,5
2017,Easy transaction,4
2017,It's so nice and easier to access,5
2017,About how can I contact with you.,4
2017,An SMS is sent upon every log in into the app which increases SMS charges at the end of the month. Kindly fix this.,3
2017,Easy-to-use,4
2017,I did transfer using Union mobile almost a month now it has not been delivered no reverse alart.,5
2017,Let apps to be updated,5
2017,This app is very good.  I can conveniently do my banking on the go without stress,5
2017,"I don't like d app @ all, though am new using union bank n union mobile bt I haven't b able do anything with the app",1
2017,Very nice indeed . Union bank now you are taking. But this application cannot access union korrect account just like the older version. Secondly the App. Needs to verify account name before proceeding to minimise chances of mistakes.,5
2017,I can't login I have no username,2
2017,I love this app.....,5
2017,It's the best,5
2017,"Am unable to set my pin, wah could av happn",4
2017,The registration for first time user is better now than the previous app. Would have given it five star if I accessed all the features. Would still be back to review.,4
2017,Good,5
2017,Very fantastic,5
2017,KADUNA STATE NIGERIA,4
2017,I love it_ it nice,5
2017,Very Good App. But please can I use it to transfer money from My Domiciliary Account To Another Ordinary Savings Account? And How?   Please Reply Me ASAP,5
2017,Excellent,5
2017,Excellent,4
2017,Nice and OK,5
2017,"I can't log in again,  changed my password a million times already.  What's happening",1
2017,Very nice,4
2017,Keep it go for better,3
2017,Pro vide us with appotunity ta add another as before.,5
2017,Simplicity at its very best. Rogged. It's a Bank. More than an app.,5
2017,"I can use the application for anything else only to check my account balance, top up my phone line only. Anything else is not working for me.  So I dislike it.",2
2017,Great app I'm very impressed with what you guys are doing,5
2017,Is good to use this app,5
2017,So nice and easy to use. That why I love UnionBank.  The app is very good.  It helps alot,5
2017,I was installed mobile banking but anytime I want to use it it will say update if I click on update it will say not found iam not sure its properly installed. What next can I do?,5
2017,Very useless application! Non functional.,1
2017,Though I have never use it before but I just want make trial,5
2017,I have been trying to reach you for your help and support.,1
2017,"Please why is it saying that my account has already been profiled for online banking or mobile banking, when I installed this app?",1
2017,"Thank you, Union Bank for this new and improved UnionMobile. You guys should have alerted your customers about the new app, either through sms or the old app. In the app, you should have tell us to go to the bank for profile activation. Please find solutions to the issue of daily limit exceeded without making any transaction even after i have gone to the bank, i still get the message. I would like know, how much is the maximum amount one can transfer per transaction and per day? I can't find the cardless menu, how do i get it or access it?",5
2017,Easer,5
2017,"Very nice,I love it,keep it up",5
2017,Incredible and reliable application from Union Bank. I love everything it does from graphics to the very last detail. This app is amazing!!!,5
2017,All you guys would have done is inform customers that the old app is no more functional. Now I have been debited with no successful transfer,4
2017,I can't even log in. Telling me that the one time password provided is invalid and I need to make an urgent transfer,3
2017,Is a good and improved application but there is still some problems to solve. E.g I am trying to made a transfer but it says I have exceeded my daily limit. I just manege the old application to made my transfer.,3
2017,Good,5
2017,Good app but I want to register on the new app and I Cnnt remember my username ..how can I retrieve my username back..thanks,5
2017,Not working on blackberry 10,1
2017,Union Bank 🏦 goes and others now follow,5
2017,"I installed the app, but couldn't register/login. The old app still works though, and it is the  same details I tried using to register/login, yet failed.",2
2017,Seeman,5
2017,I can view my TSA's and other accounts just like the other version.,5
2017,We are facing problems some time if we recharge third party please improve,4
2017,I can't receive an OTP to reset my password. .too bad,3
2017,Nice,5
2017,Ok,5
2017,Una try,5
2017,The app is good,5
2017,About the best so far,5
2017,This is good  But my problem is that I can't do transactions  It will be telling me to visit nearest ubn  But if I go there thy will tell me that they have activated it,5
2017,I needed,5
2017,I luv it,4
2017,"Unable to sign in, it say user name blocked",3
2017,There is something I don't get about this App. Haven't sign up for Union Online. But it's saying my account has already been use.,3
2017,Excellent,5
2017,The app is not good at all,2
2017,Just want to give a trial,5
2017,Very good app to use,5
2017,Nice and cool,5
2017,Fantastic,5
2017,Can't log on this app.,4
2017,Ausome,5
2017,Is okay and reliable,5
2017,Super sweet and easy to navigate App Loving it and spreading the Gospel,5
2017,Include salary advance processing feature for salary account holders like in GTB...,4
2017,Perfect,5
2017,"Amazing app. I downloaded the app even before an account number was generated for me. My needs have been and being met by the new Union Bank and its ICT team of experts. No more fears of  which ATM dispenses cash by guess. You will be informed.  This is the new Union relationship.  One or two things might be needed on the app: Checking and downloading of financial statements o account and printing of all transaction receipts. But in all, its simply amazing.",5
2017,"This new Union Bank is very very beautiful,very functional and amazingly easy to use. it's making me fall in love over again.",5
2017,I think more should be done as I still can't transfer money to other bank accounts,5
2017,Just Beautiful,5
2017,"I am not happy and strongly displeased with the fact that I have to be charged sms alert fee every time I logged in, after all manners of unexplainable monthly deductions. Sincerely, it is unjustifiable and illegal.",2
2017,It a great bank Application that enable u to know your  nearest ATM  when u are financially stranded,5
2017,So far so good. Great among her peers.,5
2017,Awesome mobile banking app,5
2017,Yet to know !,5
2017,I just love it cos it looks unique,5
2017,This app ushers a new age in banking services. I love the agent request feature. Simply fantastic! You have outdone yourself Union Bank,5
2017,Good and user friendly.,5
2017,Best Mobile App! Welcome guys!,5
2017,It's splendid.,5
2017,The app is lovely and user friendly,5
2017,Nice,3
2017,Useful,5
2017,"I've not used this app per se; only registered my account on the app so far, but I like the feel of it  Thumbs up",5
2017,I love it,5
2017,Carry go,5
2017,Just 2 gud,5
2017,Excellent application.,5
2017,Is quick,5
2017,Is frustrating when changing device,1
2017,"State of the art app. Really simpler, smarter. Great",5
2017,"I need to get loans, how can I do it?",5
2017,Fantastic,5
2017,Wonderful,5
2017,I love the new union mobile but how can I add account like the old app. I operate two accounts with Union Bank,3
2017,Simple and smart e banking app.,5
2017,Awesome app,5
2017,It is just not working,2
2017,"Simple to use, robust and powerful",5
2017,this is real banking at your finger tips..a touch of real class,5
2017,This is a Super App Mobile/Online banking Solutions two applications fused in One. great touch of Service delivery TEAM UNION ROCKS BETTER,5
2017,Fantastic,5
2017,This is awesome .,5
2017,Fantastic!,5
2017,Great App!!!  Banking made simpler. Thumbs up 👆,5
2017,Best Mobile Banking App Ever Seen or Used...,5
2017,Good,5
2017,Awesome App. The improvement is great and very user friendly. Keep it up Union Bank.,5
2017,Great,5
2017,One of its kind in the industry.. Simply smart.,5
2017,,5
2017,More improvement. I love to see the stallion as gif moving as the app is loading,5
2017,Fantastic! Easy to use. More services to access. Aesthetics? Wonderful! The app is on a class of its own!,5
2017,The best of its kind I have seen. Massive improvement from previous version. Absolutely user friendly.,5
2017,The user interface is so easy to navigate and the interactive tutorial is a nice touch.,5
2017,excellent improvement....,5
2017,Excellent,5
2017,Still good so far. Under observation,4
2017,Banking made easy app!,5
2017,Exceptional,5
2017,Excellent.  So much improved.,5
2017,Excellent navigation and functionalities,5