year,content,score
2024,"It has to be the single most unreliable application I have ever used in my entire life. More often than not I will flat out just be unable to even log in and when i am able to log in, transaction succeeding is down to 50/50 chance. So many people, for years now, have had the same complaints of the app and yet nothing has changed. Just goes to show you how little Zenith actually cares about it customers.",1
2024,Good app,5
2024,I can't register an new device without hardware token.,1
2024,I couldn't login and I have paid visit to the bank branch twice still not be able to login . honestly I don't understand Zenith bank again,1
2024,I have been in to loan for years,5
2024,Worst banking app ever. Period.,1
2024,Flexible,5
2024,"This app is so annoying for God's sake. At first during the cashless time, it either won't log me in at all or will take forever to do so. After that, it now suddenly just rejects my transaction pin. I didn't change it so how does my transaction pin not work ?",1
2024,100% is working everything successful 🙌 alhamdulillahi,5
2024,Zenith has one of the poorest customer service approach online. The app is so so bad and the commission for the bank is much. Like we do all the work and bank take 50%.. when other microfinance apps even do some weeks free for customers.. Just last 3weeks zenith took over 3500 from my acct with no reason till date. We are gradually giving up,1
2024,The easiest way,5
2024,I want to register but the app is asking for password how do I respond to that,2
2024,"I sent money from My Euro account into my Zenith Bank account on 12/12/2023 till date i never received that money in my account . I have written to Customer service dozen times, No response. Plz kindly deliver my money to my account or Send it back to the Euro account where it came from. I have emailed Customer service with all my informations and delivery confirmation from my Euro account , yet they couldn't do anything , very poor customer service.",2
2024,"., mm.. . My. No",2
2024,Lovely bank service,5
2024,I love it,5
2024,"This app is useless..I can't even sign in, this app is to collect your data without getting what you want",1
2024,😀,5
2024,It hell log in as it keep saying error has occurred. Please try again later. Plssss how can I seamlessly log in each time I want to without stress?,1
2024,Can't I just have access to the mobile banking without a hardware token? I just got a new phone and I can't make use of the mobile app because of some kind of hard ware token. Going to the bank wouldn't be easy as proximity will be a problem. I hope you see this and get back to me as soon as possible.,2
2024,"Hi Why does your Mobile credit purchase feature have a preselected (default) network of 9mobile? With so much fields to fill, its easy for users to forget to deselect your default and sellect the desired network. Consider reviewing this.",2
2024,"This app is a big letdown to be honest. I can't even use the app because ""services are temporarily unavailable"" everytime I want to carry out a function on the app. I have to resort to other banking apps. It's the worst.",1
2024,"Fast,efficient and durable",5
2024,i know its still improving but this app has a lot of potential,4
2024,This is the worst bank in the world. Their customer service act like Demi gods... Their online platforms aren't working at all,1
2024,Lovely,5
2024,Weldon but we still need improvement,4
2024,I love this app,5
2023,I can't access my account on this app,1
2023,The app is not working properly...very frustrating. I have to resort to other bank apps to transfer money. I'm losing confidence in zenith app. So sad,2
2023,"Users should be able to login on a device after phone reset at anytime not only by using hardware token, why only Zenith has this 🤔.",1
2023,Awesome 👍,5
2023,So terrible of an app. Right now I'm trying to transfer it's showing no accoubt available. My account balance isn't even visible. I don't know what is happening o,1
2023,Worst bank app ever! Even to login to my account on the app is a problem. Most terrible all I've ever used!,1
2023,Nice and easy to use. Is zenith live app still active please?,5
2023,worst user experience ever higher better developers,1
2023,This app used to be great but lately started frustrating; can't log in any more. Kindly fix the issue.,1
2023,"Zenith Bank, why are you guys stealing people's money this Xmas? From the 22nd to the 23rd of December I'm short 30k for no reason. Everytime I get an alert I will be 10k short. Everytime I do a decline transaction I won't get any debt alert but my balance will be less that amount. I have called and called nothing has bn done too This is worse bank in Nigeria. I'm going to tweet it.",1
2023,Nice app,5
2023,Good 👍,5
2023,"Can't login, keep getting error messages about not having and internet connection which is not true cause all other applications and site are working fine. I've cleared all cache over and over still same error for how long now. This is so frustrating to say the least. 🤦",1
2023,"Fraud!!! Sometimes money leave my account and it doesn't reflect, I have experienced two cases of this nonsense the last one was an Airtime emergency on November and till today I haven't seen the transaction 😡🤬. I want to close my account with you guys",1
2023,"Please, why do I always have to reactivate the app on any new device I get? Truthfully, it's not convenient at all.",2
2023,for some days now to login is giving me problem 💔🤦‍♂️,4
2023,Excellent,5
2023,Issues fixed after sending error screenshot to email Nice 👍,5
2023,ISomebody Removed Money From My account,5
2023,THEY ARE THIEVES!!!! ZENITH BANK RETURN MY MONEY BACK!!!! YOU PEOPLE ARE THIEVES AND I GIVE YOU 30 MINS TO REFUND MY MONEY BACK OR ELSE YOU'LL REGRET IT. WHY DID YOU PEOPLE DEBT ME 3K????? HOW COME AM I OWNING 3000K.,1
2023,Nice,5
2023,"I was about registering but the 6 digit password is not working keep saying ""password strength too wick"" and I have tried several times. 😭😭😭Deserve no star",1
2023,Your money will be deducted but you won't be given the Data or airtime you bought.,1
2023,it does not allow special character in my keyboard when signing my password,2
2023,App bank,5
2023,Your app is really bad. Network terrible. I can't view my transaction history for days. Too bad for a so called top bank on Nigeria,1
2023,Perfect,5
2023,"This app is so frustrating, I just installed it last week and now it's already misbehaving, I can't access my history again, all it keeps saying is 'no recent transactions', when I urgently want to make a transaction it will suddenly say 'error occured, try again later'. I've uninstalled and installed it twice but it keeps giving me the same problem, I've tried clearing cache and all but it still doesn't work, you guys really need to look into this app again, it is really not customer friendly.",1
2023,This app is the it doesn't work well and anytime you try to login it just brings out an error,1
2023,"Please this is so frustrating, I cleared my phone system and reinstalled the app and when I tried to login it kept saying I need hard token to activate. Do I really need to go to the bank just for me to use the app",2
2023,Like it,5
2023,Very frustrating app. Sometimes it takes forever for you to fix your app. I ve done 3 days since on the 21st of December and I can't transfer till this moment.,1
2023,"I can't login into the app, it keeps telling me an error has occurred.",2
2023,Very bad all the time with error message,2
2023,I am not happy that this app cannot give account history of recent transaction. It is always showing no history. I think that the development team of this app need to do something about this. It is not unacceptable. It is below par compare to other banks app in Nigeria.,2
2023,It's a problem to check transaction history and share Always having network issues,2
2023,So bad,1
2023,Never able to login,1
2023,Always having issues signing in.So tiring.,1
2023,"I updated the app but there are no new features, still seeing the old features with no improvement",1
2023,"It is always frustrating logging in into this app as 7 out of 10 logging in is returned with 'an error has occurred, please try again later' I was thinking this would have been resolved with subsequent updates but it unfortunately still persists, or am I the only one experiencing this?",1
2023,Nice one 👍,5
2023,Trash. I can't see my transaction History. I don't get the essence of updating the app if bugs like this can't be fixed,1
2023,"when I press my account on restricted,it was not allowed any transactions, not even when I'm trying to lift the restrictions.",2
2023,Why i don't receive alert on time,4
2023,this is being stingy....employe better software engineer's. You are loosing a lot of customers as a result of poor mobile banking...since morning i cannot even perform a transfer.,1
2023,"An error has occurred please try again later..that's basically all you see when you try to log in..like it's no longer funny, when you're on the spot and you need to do a transaction sharply, this is what happens...",1
2023,"Very slow in transfer sometime,but today is worst sitting for almost 1hr because of slow transfer 😔😔😔😔🥺",1
2023,I've forgotten my password. And I want to reset and filled in the necessary information on the hardware token. And it's asking that I should input my new password and token. I don't know the token what is the token Explain in details,2
2023,Good,5
2023,"I've been trying to download this app but it's not working. Please , is there any other way I can download it, maybe a link??",1
2023,"APP DEBIT TOO POOR, I BOUGHT 3500 DATA . I WAS DEBITED . WITHOUT THE DATA BALANCE. NO REVERSE OF MY MONEY ITS ONE WEEK",2
2023,"Why is it that zenith bank lite is not working for over ten days I have been trying to open my app is not opening keep telling me network is not connected 😭, and I have try all means I couldn't get it open what should I do about i just uninstalled it now I check it from playstore isn't available again 😭😭 Zenith bank wahala since",5
2023,"Why can't I download this app in my device, it keeps saying you cannot download this app",1
2023,Very good,5
2023,"I've not been receiving message alert and I tried ussd code too, it wasn't going through also.",1
2023,"This app has never ever gone smoothly ever since I started using it. I don't know if I should blame the bank or the developers. Tell me how come I haven't been able to log into my mobile app for 3 months and counting! I've uninstalled and reinstalled it, cleared the cache and storage, done everything possible to see if it'll work but all I get is ""An error has occured, please try again later"". This is the most unreliable app that I've ever used.",1
2023,"More than 3 months now, this App is frustrating infact it's affecting my business. Anytime I tried to login in it has been terrible experience . Only in the midnight it was work successfully, but day time it always write ""an error has occured, please try again latter. This has been frustrating. Even I have been to your nearby branch, but they couldn't rectify it.",1
2023,Fast and reliable but do misbehave sometimes,5
2023,Please fix the app and stop telling us to email you.. should all customers facing this same problem email you???,2
2023,Online bank,5
2023,Great app,5
2023,Excellent,5
2023,"Very good one, I recommend to guys to use this app, it's the best...",5
2023,"God help this app. To Register my device has been the tug of war ever since I downloaded it. Its requests for both a token and card details, but no matter how many times u input the correct card details and after many crosschecks, it will always display ""card verification failed"". And the token.... A no go area. Pls fix this it really frustrates the hell out of customers. I shouldn't have even given dis one star sef😤",1
2023,Is this the latest app because my old is not opening up,3
2023,"For the past few days, I've been trying to login but it keeps telling me ""an error occured please try again later, I've cleared the cache but it still continues like that, you guys should fix your app, other bank apps are more smooth to run and never gets these kind of issues",2
2023,"Error keeps occuring, especially in emergency situations where I need to transfer. This doesn't allow me to log in. I try to clear the cache, but it keeps happening. It's tiring having to work with such bank. Please do something about it.",1
2023,The login is very stressful,2
2023,Zenith bank is trying in thems of good savicess but I word like it if them upgrade the mobile app and for me I can't make transfer deu to my pin is in correct them said I most have a token which I don't understand,1
2023,Awesome experience so far besides the network issue makes it frustrating,3
2023,Best of all banks,5
2023,This app is so frustrating it keeps saying an error occurred while trying to login almost every time,1
2023,I have issues logging in. After rebooting my phone twice and trying constantly I still can't login. You keep dropping updates but don't fix the main issue. The main issue is that you're network hardly lets people login to their mobile apps. Don't tell me to clear cache because that doesn't help either.,1
2023,Very Good & Functional App.,5
2023,"I find it difficult to recharge airtime on my phone, even when the number is registered on my phone, please look into it.",3
2023,Very nice app but sometimes it will not open,4
2023,After transferring money to another person you don't use to show whether it has enter or not pls try to do something about it,1
2023,I love this app very fast,5
2023,I like zenith bank,1
2023,Very good and very nice application,5
2023,Needs better organising.,4
2023,I can't login showing no network and I have internet connection I even clear Sara and cache,1
2023,The problem is in the network,5
2023,"Why can't I long in to mother zenith app again? For over a week now whenever I try to log in it tells me ""no connection, to check my Internet connection"" even when I have.",1
2023,I don't know why each time I change phone I have to visit your branch before I can use this app. I think withy ATM I should be able to login to this app. It I a shame and stressful to visit ur branch with what I can just do myself.,1
2023,good,5
2023,My accounth,5
2023,"I can't register on the app by myself. You have to go to thier bank. Useless bank. If not because my company recommend it to receive my salary, I won't be wasting my time with this app",1
2023,"I can even log in It keep telling me an error occurred, why ?",1
2023,The app is always freezing up and transaction history is never fully available to view. Sign in is usually an issue when it comes to finger print,2
2023,You guys are terrible.,1
2023,"Years ago I enjoyed using the Zenith Bank mobile app. How the mighty have fallen. Today I can't even log in. Still no NIGHT(DARK) MODE in December 2023. Thank God it's easier to open new accounts with other banks. ,,,☹️",1
2023,"Well since I started using the app, it's ok. Continue to improve.",5
2023,Very good👍,4
2023,This new app keeps asking for hard token and will not work with card. Really frustrating.,1
2023,I don't see my transfer alert at all,2
2023,"I have been trying to download this app for the past few days and it's not going, even the ATM",1
2023,My zenith mobile app is no more,5
2023,It help a lot,5
2023,Zenith bank has been giving issues lately. Pls 🙏 try to work on it.,1
2023,"I can't print receipt anytime I want to No alert notifications No dark mode The history sometimes the most recent alert is placed under while olders ones will surface up. Sometimes, history doesn't show at all The app has always looked the same and the size of the file is large compared to it's functionality. No statement of account anytime I ask for it. Save the details of anyone I send money to automatically and suggest the bank I want to send money to. This app is due for a complete makeover",3
2023,The most useless app you can ever think of,1
2023,Good morning zenith Please I changed my phone and I'm trying to download and open my zenith app in my new phone but it's not working please I really need it and for now I'm to busy to go to any bank so can't I do it myself,3
2023,I have not been able download the app for weeks now...... Its saying can't install app,1
2023,"The app is good, but Why can't you add short loans in your app?",1
2023,"Some days your app just frustrates the hell out of me, pls work on your system so we can have an uninterrupted online banking experience. Sorry in advance yo as many that will download this app, you will regret it.",1
2023,If I could give zero stars I would totally.,1
2023,I want to login they are telling me my account is banned i have to reset my password,1
2023,Why will you debit me and not give me the data I bought,1
2023,I find it difficult using d bank app during d day and it is embarrassing after purchasing stuffs and I can't make transfer.,1
2023,Shame on Zenith Bank. It's 2023 and yet I cannot register my account on the Zenith Bank Mobile App on my new Android phone except I visit the bank! Too bad. I was able to register other bank apps.,1
2023,"So poor in network, receives OTP after you're frustrated, it's becoming so bad daily you'll have to wait till eternity before you can receive OTP, just ruined my plans back to back",1
2023,"Ugly app interface and very slow. Most times unresponsive, please fix.",2
2023,I just got a new phone and downloaded the app but I have been finding it difficult to login. The app requires that I register my new phone and provides options of token and card for me to register. I don't have token so I entered last 6 digital numbers on my card as required but each time I click to register it will pop-up a message that I can only use hardware token to authorize request. What do I do now? I need it urgently please.,5
2023,"Let there be refresh button on our dashboard to refresh accounts balance after transaction, instead to logout and login again, fix bugs and improve d app",1
2023,"Frustrating,I cant even see my transaction history on the bank app",2
2023,I've not been able to login to the mobile app since morning 😒 your app is the worst,1
2023,😔,1
2023,"I don't know why Nigeria are like this, always thinking backwards,so person no fit use him mobile self service request statement of account again,must you go to bank? Aba",1
2023,After downloading the App the first thing I see is confirm saved pattern. I can't remember saving any pattern before. And there is no option for forget pattern. What's my way out???,1
2023,"The app is great but I am not able to register my device with my Card PAN and Card PIN after logging in which is mandatory to before you can make any transactions, it keep on saying card verification failed while all my detail is correct",1
2023,"Can't even register, says account doesn't exist",1
2023,"The app never seems to log in, always ""an error has occured, please try again later"". Please fix this .",1
2023,The bank app is showing network connection problem for days now.,4
2023,SenithBankmobileApp,1
2023,I love Zenith live app but is stop working,5
2023,The app is so frustrating All the time once you want to login must have to uninstall the app download and install again . Zenith bank you guys should be upgraded please because this far far below standard. Thank You.,1
2023,Anytime I try transferring money it keeps showing authorization failed,1
2023,Why is the updated version of this app not on playstore - Zenith Live. This one is not working,1
2023,Such an amazing app,5
2023,"the only thing I respect you guys for is prompt OTP besides that ,every other thing is turning to rubbish ,, I don't even receive alerts sometimes .. my balance can be up now and down the next minute without appropriate text or SMS to show what happened. and Ur romance with MTN App ,is turning to collosal failure , with regular debits and no reversal",1
2023,Poor app when I changed my phone the said am reach the limit why!is someone not to change phone bcos of the app?,1
2023,Can't login to my account Since three days now,1
2023,poooor below poor,1
2023,I very happy about this app,5
2023,"This app is complicating to register normally is saying invalid credentials, to log in problem and the whole lot of mistake in this app is putting some useless options like the card token , OTP, and so on plz u guys should improve. The network is so poor",1
2023,"I can't login, it's always saying network error do something about this if u want 5 stars",2
2023,INABILITY TO LOGIN TO ZENITH LIVE Kindly note that the zenith LIVE app can't be found on the playstore. How do I delete and redownload to enable me transct seamlessly,2
2023,Una no get sense at all,1
2023,"Why must I use pin plus token,why cannot I use card details in the registration completion",2
2023,Simple and easy to understand,4
2023,"You guys really need to do better. Network issue almost all the time, someone can't even hope on the app and it's very bad.",1
2023,The app has not been working well lately and it can't work without going to the bank for activation,1
2023,How to log in in this app I loss my ATM card but am using transfer,5
2023,"Since i started using this new version, i have not been able to subscribe data to my phone. There is no option for data subscription. How can i be using mobile app and still be buying airtime to subscribe. Please, you have to do something about it, it's frustrating.",3
2023,This app can frustrate you when u need it most. You guys need to put in more work. The app chooses when to open and when not to. Is annoying.,2
2023,"It takes forever to login or sometimes u can't just login, I can't generate statement, no remita payment option, for this app no progress has been made in my opinion in the last 3-4 years. Pls do something. You claim to be one of the best but your internet and mobile banking are very poor.",1
2023,The app is good but the history session is annoying. I dont get a full detail of a transaction. It's supposed to display a receipt when i tap on a debit or credit transaction just like opay and palmpay. But it only displays a receipt on debit transactions when i tap on it and never display any receipt when i tap on a credit transaction.,2
2023,This app is worsening day by day and it's seems they're less concern about it. The worst bank app in Nigeria at the moment. If there is a way not to give it even 1 star I could have given it 0. Pls work on it and fix it.,1
2023,"I really don't understand the app or the bank. I haven't been able to open the app for 3 days. I got to banking hall, they said ""Uninstall and install""... I did. New e token reactivation, they did ooo. After 5 hours I went. They now said I should get hard token. Since they changed the app... it's been a downward and exhausting experience. The app isn't working till this moment.",1
2023,I couldn't login it's showing An error has occurred please try again later.,1
2023,"I'm still having nightmares using this bank's online platform...it's become a norm for this app to refuse to allow you login into ur account at crucial times. It says ""Warning. An error has occurred. Please try again later"". It can show you this message for a whole day and beyond... Update: Clearing data & cache doesn't fix it. Other users around me are complaining d same thing. I believe it's server issue. Please upgrade ur system. It'll be accessible when it wants to, cache cleared or not...",1
2023,"Just downloaded the App and after opening for like two times, it stopped opening. It's so frustrating using it right now.",1
2023,Useless bank app...yall need to fix up you disgust me,1
2023,How do i link my two zenith accounts to one app? And also i have another zenith bank live app which is currently refusing to launch. Saying i have no internet. And if i keep on trying it the app freeze and close,2
2023,Bad network,1
2023,✅👍,4
2023,This app is very on useful have been trying to longing into the app since 3days now just because my phone was flash and I download the app back to longing now is very difficult I put my password and my atm pin and now asking me to put token I don't know what that means I can not give you any star very useless app,1
2023,Excellent,4
2023,A very good app ever since I used it,5
2023,I swear one of the worst decisions I have ever made is opening an account with Zenith. It's like they just created the app due to the pressure of seeing other banks doing it. Digital banking is the future and that is why more people are using other options. You guys should be serious and take ur costumers satisfaction seriously. This app needs a lot of help.,1
2023,"Zenith bank, please why can't I see transaction history, what's happening. I came here to check may be there is an update. That could be the reason but no update so why can't I see transaction history please",1
2023,"The bank app is terrible,it takes time for my transactions to go and most times it doesn't even go and I can't even refresh the app Ps u guys should try doing alot of changes on this app cause its very terrible",2
2023,Nice app,5
2023,"Poor services, I almost regret banking with you (i.e zenith bank) how can i transfer some one money from my account since 25/11/2023 his account is yet to credited and you people hold my money in the name of network problems for more than a week, this is unfair at all. And i filled dispensing error form since last week monday and no any feedback, i went to your bank to ask and the customer care said she sent a reminder, how could you hold someone money and forget, i think is better for me to s",1
2023,Its nice but network not favourable. Please as a copper can i get a loan and pay from my allowance every month.,5
2023,Very poor app. can't even login 😔😔🥺,1
2023,Total bad,1
2023,Am still using Zenith live and as at today it keeps saying connect to your mobile app when I have data,5
2023,Just good for transfers,3
2023,Awesome to see,5
2023,Good bank application,5
2023,Excellent i love this bank,5
2023,"This app is fostrating, login is becoming problem, that an error have occur try again later.",1
2023,"It's so frustrating using the app of recent Kindly improve on your site. For instance, in trying to login now and it keeps saying service is temporarily unavailable. For how long ?",2
2023,This bank app is trash,1
2023,Pls zenith! Your App is frustrating one. Making urgent transactions through the app has become strenuous tasks to achieve i implore ict guys to be up and doing.,3
2023,What's the use of this app if someone cannot log in except for once in a day.. Is it a one time log in set up? Useless service. And you will have the gut to deduct a large amount every month for the service you can't even give your customers.,1
2023,Changed my phone and I have to go to the bank to activate my mobile banking...I mean shouldn't this app be able to take care of such minor tasks?,2
2023,Why can't I login or have you guys changed the app for logins ?,3
2023,Very poor... Loging in becomes a problem once you log out. Pls you guys should find solution to this. Can't even do 5 transactions a day without having problems with logging in.,1
2023,I haven't been able to log into my account for hours now cause it keeps saying an error occurred and I tried to clear the cache from my phone setting but its still the same,1
2023,"Tried logging the app, but it keeps stopping. Why is that please?",1
2023,"I changed my phone and have been trying to login and it is requesting for hardware token. That's not good, because I have my card details already and I don't know where to get token.",1
2023,This app is really bad They locked my account and I've been trying to reset the password with authentication method but it isn't working I did not link my email so how do I lay a complaint to the bank,1
2023,I can't login,5
2023,"Good app, easy to use",5
2023,Good,3
2023,Good an safety for any type of transaction,2
2023,This is the best bank I have ever seen everything goes smoothly I love zenith bank (Destiny chinedu mbam),5
2023,Very good,5
2023,My bank app can't open it keep saying an error has occured...at first I thought it's was because of data but it's getting worst and I can perform any transaction..it's really frustrating.,1
2023,This app has refused to open in my new phone since I bought it I can't even make transfers,1
2023,The app is cool,5
2023,u give stupid people an opportunity to make an app this is what they'll create,1
2023,"Why do I find it very difficult to login to the app? I always get a prompt message that an error occured..! If not because zenith is a primary account for paycheck, I would've closed my account.. because really whenever I need them to come through the most, they just always never disappoint to misbehave.",1
2023,Can't login,1
2023,Unable to login,1
2023,It good,3
2023,The app is good and user-friendly if you are able to login and use it features successfully . The problem with the app is the login access. Many failed attempt even when the network is very okay. I think Zenith Bank is doing this purposely so they can generate more funds from USSD charges. It is really frustrating when u can't access your account in an emergency situation. You need to work on this login access for your customers to remain than to frustrate us all because of charges from USSD,1
2023,"A very useless app that never connects in the daytime but only at night. Even at night, its a struggle before it finally connects. What in the world is the problem with you people's app that cannot be resolved for crying out loud! Do you guys even upgrade this app? It is becoming way more frustrating now.",1
2023,Yesterday I transferred money to someone and I was debited but the receiver has not yet been credited And I sent them a mail To express my feelings and then understand why I was debited but she wasn't credited And they won't allow me send them mails I can't also message them through sms And again you guys always debit me for electronic money whatever I don't understand isn't my account a Savings account Why should I be debited for the fee I don't anything about,3
2023,Igbo,3
2023,Worst app ever,1
2023,Useless app western Data,1
2023,Wonderful,1
2023,"What is the point of having the app if it is not going to be used? Login is impossible. ""An error has occurred, please try again later ""EVERYTIME! What then is the point of the app?!",1
2023,"Zenith bank app now is try by luck, the current app is very useless, it almost impossible to do transactions because it keeps saying errors try again later I used to be proud of zenith bank before but now I am highly disappointed at their current app Let them return us to the old version",1
2023,Very impressive app,5
2023,What does token means cos I was unable to logg in to the app cos I don't have a debit card and they are requesting for token,1
2023,Good,3
2023,Can I get two zenith bank mobile app on my fone,3
2023,This app is quite frustrating!! Why has it been difficult to register my account? Always saying invalid credentials even when my credentials are correct.,3
2023,It's a very bad app . How can someone be logging once in a day on this app . It's so annoying 🙄,1
2023,I think you guys need to really check up your servers nowadays. You guys are making people's lives so miserable 😖. A year ago zenith wasn't like this but now they are hell of a damn annoying.,3
2023,I love it,5
2023,Amazing banking app,5
2023,Can't someone just open an account in peace?,1
2023,"Please I mistakenly press wrong code and my account was restricted, please how do I unlock it",3
2023,I just discovered a bug that y'all need to fix the ability to fake transfer can be really hurting to business you guys need to fix this with immediate effect,1
2023,Good application,5
2023,Once u mistakenly forget ur login password and everything.. you can't get ur app back.,1
2023,Super good,5
2023,This app is not good. It is not giving option for new account creation. Too bad,1
2023,Nice,5
2023,I'm unable to register,1
2023,. O XD l)l99x,1
2023,Where did our transaction history go???,1
2023,"Please the mobile app keeps logging me out, like my phone is telling me that the app has stopped working an did even had to delete it and install it again and the same thing occured the app isn't even getting me on the home page neither is it opening and the whole app has been having issues since last week the issue I mentioned above just happened to me now while the one that has been happening since , is that it will tell you network error anytime you try to log in, all these are very annoying",1
2023,Very good,5
2023,"I get a notification for an update on or before 20th of November 2023, I can't fine any update and my app has stop working.",3
2023,I have been using the bank app since and I do not always see all of my transaction history and my actual balance. I often find myself going to the bank or sending a mail for my transaction history. I really hope this can be fixed,1
2023,Please you guys should give this app a new look after updating nothing changes always the same old looks Please something should be done about this I can't be wasting data on the design all in the name of updating the app . The look am seeing here on play store is not the same with my I have been using this app for more than 4 years now still nothing has changed,1
2023,Am so enjoying Zenith App.,4
2023,This app is pathetic!!! It works only when it wants. To log-in is always a hell. Clearing cache and data didn't solve the problem. Other banks' apps I'm using are not behaving as this. I'd have given zero rating if possible.,1
2023,Zenith mobile app,3
2023,How do I make a transfer without card.,5
2023,"After visiting zenith bank branch, the Application now is running perfectly.",5
2023,this app is really good 💯💯,4
2023,The app is fast and reliable. It is well secured with double authentication which I love so much. Thank you Zenith🥰,5
2023,"This is to bad zenith bank, if in Lagos it is ok think of Niger state network not available why.",1
2023,I can't log in to my Zenith Bank account. To register my device have failed severally. So frustrating,1
2023,Good,5
2023,So I have a visit the bank when ever I acquire a new device? Just to set up the app? Do you know if am kilometers away from the bank? I use card options and it is still requesting for hardware token. Look at other reviews and judge for yourselves. No other bank app has this problem. It surely deserves a ZERO star!!! Even the soft token is buggy!,1
2023,Very okay,4
2023,"This app is something else, you change phone and you have to register again. Too bad",1
2023,Better,5
2023,Thanks to zenith Bank for the noticable improvement with this updated version of this app.,5
2023,What is actually wrong with Ur app,2
2023,Find it difficult opening the app,1
2023,Dear zenith Bank. I still can't use this app after downloading it on my new phone.. requesting for hard token which I don't want. Kindly assist,1
2023,How do I upgrade my mobile App to this version without deleting it,2
2023,I love this app,4
2023,Please how do I upgrade as I've been seeing notifications to upgrade before Nov 20. Thanks.,4
2023,Great,5
2023,Wonderful,5
2023,Awesome,4
2023,Good,5
2023,"This is the worst banking app in recent time, before you log in you need takes time, it keeps telling you timeout....",1
2023,Please why does zenith Bank not have loan features for it's customers on the app. Especially salary earners,1
2023,I have to Login again everytime I enter the app Why's That 😒🚶,1
2023,"Tooooooo much charges being deducted,it's annoying",1
2023,Excellent App,5
2023,👍,1
2023,Very good,5
2023,So impressive ✌️✌️I love 💕 it Kudos to all @zenith Bank worldwide,3
2023,Very frustrating app. To login is a very big problem. You can't use it for very urgent transfer. Ahnahn!😤. Regrets from here!,1
2023,Very poor you may unenable to access it once a week . This is not encourage,1
2023,Good,3
2023,"Each time i register on a new phone, it just seems hard to log in because they keep on saying user account not found even after I've provided my pin+token and my credentials are very correct , but logging in becomes an issue as I'm being told that my account can't be found",2
2023,Good,4
2023,"I don't know anytime someone transfer money to me or I bought airtime I don't receive notification and that is bad, idk",2
2023,Good and reliable Bank,5
2023,"Please this is 2023 and we still cannot install you app on a new device in peace... Until we get hardware token. Haba, have you seen how Access, GTB, First Bank, and even old school Union are treating this? We have loads of options today o! Please correct this . Thank you",2
2023,"A very useless app, can't do nothing with it. It keeps notifying everyone that you cant install app on ur phone",1
2023,Save 4 me isn't working always showing me date format start from DD-M-YY,1
2023,"Barely works, basically not a functional app, terrible experience and gives a lot head ache, I have even had to improvise with Opay by toping up my account from Zenith(my main). Massive failure for a banking app.",1
2023,I'll score the bank low on network and transaction efficiency. It takes minutes or even 1 hour to login to my account and do a simple transaction. No alerts after 7 complaints aside inability to login frequently to the app.,1
2023,"Zenith is the worst bank as for as I'm concerned, very very poor customer support, with all stressed you guys have cost me, you guys aren't worth it, and I regret opening an account with zenith bank.",1
2023,"This mobile app is very useful, I love it.",4
2023,awesomely perfect,5
2023,This app is not processing at all,3
2023,This app is a total mess. Nothing is working on it,1
2023,Trash.,1
2023,u are good,5
2023,The most useless bank in Nigeria. If you want to your life to be frustrated then go ahead and bank with zenith bank 🤦‍♀️🤦‍♀️🤦‍♀️😡,1
2023,The app can embarrass you any day... It's always showing error message when I want to login... I can never trust this app any day cause I've been embarrassed countless times... today's embarrassment is the height of it... I don de here since 4pm trying to login so I can make transfer for payment... As always app no want make I login...,1
2023,Worst mobile banking app I ever experienced.,1
2023,Excellent,5
2023,😁😁😁😁😁,4
2023,Worst banking app ever in the whole wide world. Just cause I changed device I have purged my app 3 different types in 2 states and yet unable to login ever since then,1
2023,This bank should change the way the app works please. You can't access the app when you change devise or redownload the app. It's a waste of time,3
2023,How can I log out on my the app?,1
2023,Good,5
2023,"Application was manageable before but they're now imposing hardware tokens on you. It's not by force, i have my ATM card, pin, phone number to receive OTP, why do I still need to purchase a hardware token to use the mobile app? I'd delete the app soon cos it's now useless. Will also stop sending in money here since I have no other way of making payments/transfers from my Zenith account. Update: now using the etoken",4
2023,"This app version is frustrating 👎. The previous version is better than this. Transaction history is not working even after setting the range and no matter how many times I email my statement, it can never send even after showing successfully sent. Update your app or go back to the previous version.",1
2023,"I can't find my transaction history, it's no longer showing, please fix it.",1
2023,I love it. It is serving me exactly how I expect it,5
2023,It so annoying when you do transfer to others it take almost an hour before he /she received Thier money,2
2023,I cant beleived how they lied about no bvn policy,1
2023,Always having problem,1
2023,Is fast,1
2023,Thanka,5
2023,"Believe in yourself, there is no limit to what you can achieve.💪 A lot of people here are always doubting themselves. Let me tell you, if you ever for one day doubt yourself then success will not attract you. Success is a thing of the mind. Once you think it, it starts to manifest. Do not doubt yourself anymore. Believe you can achieve great things. Is only then you see yourself achieve exploits. I welcome all of us here and assure us of making profits here 💯💯✊✊",5
2023,Very useless app and bank Zenith is the worst bank ever,1
2023,More,5
2023,I can't register. All I get is account details not found.,1
2023,Poor in the sense that the Zenith app doesn't Open for accessibility. It's very bad that one can't access it account details via phone.,1
2023,"Please , why can't you fix the error problem of this app during logging in? It is too frustrating and annoying seeing the error messages when trying to transact with it!",3
2023,👎👎👎It's sad that zenith bank wants to use every means possible to loot ❌ from their customers. The app use to free to use and one can login at any time. But now it keep insisting that I use hardware token which I have to buy 5k👎 in the bank or 2k 🥀online to be able to login to my account. Very disheartening. So sad 0⭐,1
2023,"I don't no why everyting hard to do on these app, to open mobile bank account na work, to connect my bank account to the app na wahala",1
2023,It's awful compared to UBA. I can't even authenticate to a new phone.,2
2023,Good,4
2023,I don't understand what is happening to zenith Bank app. I try login but it is not working. It said error in network. Please try again later. Since yesterday,1
2023,I was trying to request for loan in the app but I didn't see a loan write up in the app. Please improve the app,2
2023,"Please how can I retrieve my forgotten password, I have tried all I could but to no avail. I keep seeing hard token #2500",5
2023,Worst banking application,1
2023,Good,5
2023,I am not able to make transfer to other banks for a while now My pocket money for survival is in the account and I really need it,2
2023,Good,5
2023,Ok,5
2023,Exceptional 👌👍,5
2023,My experience with zenith bank we're so bad haa I regret banking with zenith,1
2023,"Of late this app has become so frustrating. Whenever I log out, log in becomes almost impossible as the app keeps saying ""Network not available. Reconnecting"" and never reconnects until I restart the phone. I'm pretty sure my network is not the problem as I have two other bank apps on the same phone and network and have never faced similar challenges!",1
2023,"So I can't register a new device without having a hard token?? So annoying, I could use my card details before",1
2023,I don't understand this app again why mine isn't working again,1
2023,My first 🥇 bank,3
2023,Why isn't this app opening on an Android phone?,1
2023,The app alway show error when I try to log in,1
2023,It's a nice application,5
2023,Simply the best,5
2023,Pls help me I can't login again after formatting my device My card is expired and I don't have the token No way to get sms verification code?,2
2023,Nice,5
2023,I like the savings in the bank because it's a good bank .,5
2023,Ibrahim Momoh,3
2023,Lack of regular update app always freezes,5
2023,I didn't start using de app but I no dat is de best,3
2023,Is good to go,5
2023,Pls help me check my account someone send me money since Friday and I didn't see the money pls,1
2023,Use with out BVN,3
2023,Good!!!,4
2023,Could not even login was begining to think it's a phishing app,1
2023,"Zenith Bank you seem contented with this your old wacked app, it does not retrieve receipts for old transactions and also cannot access session ids for resolution of problems, your transaction history is just (Read Only) no details and it take forever to update. You are just interested in transactions. Even smaller bank apps are better than these.",2
2023,"So far so good no complains, keep it up.",5
2023,Cool,5
2023,Your receipt is not clear enough,3
2023,"Used to Brag about this app.... But Recently, this app has been damn frustrating! Been trying to log in for days now to no avail keep getting error report this error report that!",2
2023,"Can't share my transfer receipt in other apps. I've gone through my app settings, allow access to other apps, still, can't share.",1
2023,Annoying,1
2023,Ok,5
2023,Very much handy and user-friendly,5
2023,Access bank,5
2023,It is not functioning properl,3
2023,Very good app,5
2023,The app is good and each version comes with an improvement. The major problem is with glitches and delay in reversing transactions debited but not delivered.,3
2023,"It's been very annoying, I can't make use of d app and USSD, it keeps telling me of failed authorization. I must put pin+token that t was cajuled to buy. I have never made any better transfer. I can't believe this is Zenith bank that I boast of.",1
2023,Pls how do I create an account with this app,3
2023,Good,3
2023,Good app,5
2023,it is not working,1
2023,"I can't login in my zenith app, always tell me to reset my password, i do it, is still the same things, and i can't make transfer true my zenith app",1
2023,Love it,5
2023,Why is logging in a problem 😡 even when I input my correct password,1
2023,Since I updated the app it has refused to login I can't login any more it's so annoying please fix it,1
2023,I can not rate this app because I have tried many times to open an account with the app but everytime they keep telling me error error I do not even understand the app,2
2023,Have been trying to log in but I can't,1
2023,Please I want to track a transaction made from my account from a POS without my permission,1
2023,Thank God For The Improvement,4
2023,Very good application,5
2023,𝑺𝒉𝒐𝒘 𝒊𝒔 𝒔𝒐 𝒇𝒂𝒔𝒕𝒆𝒓🛫,5
2023,I am not happy about it Its slow and frustrating,2
2023,Goood,5
2023,Since I was born. I have never regretted having an account with any bank the way I have with you. God forbid.,1
2023,Zenith Bank is now acting well i love this mobile banking,5
2023,Innocent Emmaunel,5
2023,This bank app is the worst of them all imagine having a banking app on my phone and I'll still go to the bank for little matters that can be resolved inapp,1
2023,It’s so nice,1
2023,Abubakarusman,5
2023,Very good,4
2023,Chukwujindu,5
2023,Very seamless and effective service rendered by Zenith Bank PLC Nigeria. 🙏 please keep it up,5
2023,This app is no longer working,1
2023,Nice good service and reliable,5
2023,It's a fantastic banking app!,5
2023,This app is very good for transfer and everything good app👍,4
2023,Lack of good design and bad user experience.,1
2023,"You have to improve this app, let your customers have access (register) to the app without atm card. Not everyone wants atm card these days.",2
2023,Gets the job done every time. I love this app.,5
2023,Great app,5
2023,Good,2
2023,Good 😊,5
2023,"Useless app,I entered my account number and their telling me account number can't be found.",1
2023,Stupid and useless app no network no 1 no 2 u guys sj,1
2023,Quality meant,5
2023,Thank God,1
2023,Poor app. Unable to update app and get my bank statement. Just so Frustrating app. Not recommended.,1
2023,Awesome,5
2023,I can't log in because I changed my phone I am being requested to pay 3000 Naira to pay for e token please if you are reading this report the zenith bank app as inappropriately till we can log in with just our password on any device,1
2023,Good,5
2023,Always on warning error without solutions,2
2023,Nice,5
2023,Excellent,5
2023,I think the loan feature should be included in the app,3
2023,Very nice and easy to use,1
2023,Trying to register it is showing your password is too weak?,1
2023,Nice to meet you,5
2023,"I have tried several times to register my new phone after putting all my information, and it says my information is not valid.",1
2023,Kindly refund the failed transaction carried out on the 9th of October 2023 or provide the email I'm to forward my complaint. Thank you,1
2023,Amazing,5
2023,About loan,1
2023,"A reliable, secured and fastest way of banking. But need to improve on network issues.",5
2023,"You guys are good to go , nice work on this app.",4
2023,Good app indeed lovely,5
2023,"I just give the app two star because it's a Nigerian base bank, but the issues am having with this app is that whenever I go into the app my phone we just freez no going forward and no going backward, I have tried uninstall and reinstall it again but still is still the same thing, and the other thing is that why can't some register his/her account with bank details except the token pin I think you should look back to this review",2
2023,Thanks you so much,5
2023,Love it,5
2023,"Unable to log in to the app. I have been trying to log in for the past 4 days. It keeps saying ""error."" I emailed you, and you requested a screenshot and my account number, yet the issue persists. I do not expect Zenith to be insensitive to matters of urgency as this. I tried it again this morning. It's still the same thing.",1
2023,Terrible,1
2023,Good,5
2023,Zenith network is not good at weekend,1
2023,This app since it's update has been giving be issues with login in. I literally have to pray before attempting to login. It has proven unreliable countless times and it is unacceptable!. Kindly fix this issue fast.,1
2023,It's as useless as anything Very poor networking It's really frustrating. Everything about Zenith Bank is just frustrating!,1
2023,How can i get a token number Since i change phone i couldn't get to use this app,1
2023,I need these app in other to gain easy access to transfer,5
2023,Zenith bank,4
2023,"Bad experience linking the app to a new phone! You were not going to let the use of card details work, why put it there? Your app is not going to be used by most of your customers since not everyone has the hard token.",1
2023,Not always easy to log in,2
2023,save 4 me. Not accepted by date format. You need to solve it,2
2023,I could not reset my password Using a new device,1
2023,"Keeps asking for soft token, I'm unable to login",1
2023,Not working on my new phone,1
2023,Pls what's the problem?? I can't log in on my bank app neither can I even use ussd. Pls help me fix this . I didn't commit a sin opening an account with Zenith.,1
2023,Login problem all the time.. please fix it !!!,1
2023,"Zenith mobile app has been malfunctioning for over 2 months now, why do you turn blind eyes to it. Kindly do the needful. It's a lot of stress to keep trying to log in a thousand times before successful sign in. It's poor.",1
2023,It's quite stressful that I have to go to bank to and wait for hours just to activate app because I changed device.Other banks I use was so swift to get their app running on my new phone without visiting bank. I rather delete and forget zenith app.,1
2023,Nice,5
2023,Mtcheew,1
2023,"I hate this bank at the moment. After changing my device i cant acces thr app anymore. I input my account number and pasword, still couldnt log in. Tried the two option there still cant log in. Usd code not working also. This will be the last time i will use this bank",1
2023,💗💗,5
2023,"Am not be able to login in to my app account since Keeping ask for e token which I registered with card pin, since I change my phone am not be able to use it",3
2023,Good,5
2023,Swt to use,5
2023,Ezee application,5
2023,Very nice app,5
2023,Great app,5
2023,SOUND,5
2023,"This is the worst banking app in this country. When trying to open the app a frequent "" error "" messages occur among numerous other in app issues. When the app eventually opens the UI is outdated. This is terrible underwhelming for a bank like Zenith Bank. Absolutely poor. Please, update the app.",1
2023,Good,5
2023,It's not login,4
2023,This is trash 😪🗑️,1
2023,"Very buggy, will not log you in unless you have wifi",2
2023,This app is very smart and good but how can you help me to delete the one layer registered me on he want to remove my money please help me delete it I love zenith Bank,5
2023,It good but not too good,3
2023,"Zenith bank is the most miserable and frustrating bank I have ever used. Worst in network, now I can't even open this app, keep telling me card verification failed. Ussd code not working.. keep saying you can't access this bla bla bla. Am frustrated with this bank honestly.",1
2023,"This app is giving me a lot of problem, right now i having problem with my login it keeps showing warning",1
2023,The app is just slow and I can't even refresh my balance,2
2023,It's doesn't refresh and combersom to understand,1
2023,I just installed this app today... in trying to register device using card details it showing me card verification failed... how do I make it work without going to the Bank... pls a swift response would help. Thanks 🙏,2
2023,"I can't access the app when I click the register and enter my account number, it keeps on giving me the information that there are no details to my account.",1
2023,Why are you people debiting me without returning the money.,1
2023,This app is too old for mordern day banking. Many mordern day features are missing.,1
2023,"😠😠😠Please i don't have understand this bank anymore, every transaction, withdrawal, money is be deducted, even when you didn't make any transaction money is leaving your account. I'm done with this Bank. Its getting too much, just today i was #892 naira was deducted from my account, why? For SMS notification charges, for such amount, and i didn't even receive any notification. This is not the first time. Its frustrating, money that is not enough, you shortened it. This is the end. Good bye!",1
2023,Download,5
2023,"Don't waste your data, very terrible 👿 app , if it was possible to give -100 I would, I just wasted my time and data.",1
2023,Lovely,5
2023,Please put loan section in your next update or upgrade 🙏,5
2023,Open app to enable information loading .,5
2023,Good,5
2023,"Please help me out, can't make use of my zenith bank app again. Since last week Monday till now, I don't know what is wrong with my bank app. .",5
2023,Your App keeps hanging and crashing from the Sign in page,5
2023,"Please Zenith, update app well! You cannot holding someone in hell of thought while trying to log in a whole day or even more. It keeps saying, ""An error occur try again later"" and later comes, no changes take place. Improve your app. And another thing is have removed ban of the mastercard for international transaction.",1
2023,"Since I lost my device I haven't been able to use this app on the new device I bought, I even went to the bank to ask for a token and they said they don't have (so annoying) they then said I should register again on the app that they have cleared the ex device which I did. After registration I couldn't still login, I was getting a notification that I should check my pin ( a pin I've been using for the past 4years) up till now I can't use the app. The only good thing about zenith is Dom account.",1
2023,The application takes forever to start,1
2023,Great app and easy to use,5
2023,So cute 🥰,5
2023,Nice app so far,4
2023,I can't access my account for the past three days.How do you expect me to make transaction?,1
2023,Good,5
2023,I want to know the password of the zenith bank account please how can I know the password please,5
2023,"This app is becoming difficult to use, Everytime you try it is a problem occurred somewhere please try again later . It is frustrating and not allowing for smooth transition. Please do something.",3
2023,Good,4
2023,Very useless bank app Constant network issues,1
2023,Needs alot of modifications,1
2023,"From the day I changed my phone am not able to login to my account, not able to register the new phone on the app",1
2023,This app🤦 My account have been restricted over two weeks now.they can't transfer money to me and I can't transfer also. What is happening,1
2023,"Very poor and most useless bank ever, I regret the day I created the account. Now I can't ever activate my card with the stupid bank app. Thank God I created kuda account or I would've been doomed by now",1
2023,Good,3
2023,@zenith bank ng what is happening...? Whatvdo I call what is currently happening to my account...once money enters my account next I will see will be zero balance what is happening? This is no more jokes oo.,2
2023,Wonderful,4
2023,"I'm giving a 4 stars 🤩🤩 that is because, it's not easy been perfect! But you guys are doing great 👍 job... BEST BANK EVER!!!",4
2023,Better experience with the latest upgrade,5
2023,I like the app. Does my financial transactions well. Only it can be frustrating when the static isn't 100% okay.,4
2023,"Rubbish app, just can't open an account. I wasted my time and internet connection downloading rubbish",1
2023,Yahaya umar,1
2023,"Worst banking app there is. I am unable to use it at all, because of this I have to replace my usage of zenith bank with another bank with a stable app",1
2023,IT'S A NICE APPLICATION ✔️🫂,5
2023,V good 🌃,5
2023,"Is big bank , and",5
2023,"There is never a guarantee that you will type in your banking details on this app that it log you in. So it's your luck whether it will open when you type in your details or not. Zenith Bank and its app use to be one of my best experience, but since last year, they changed to what I don't know. Please if you guys cannot solve this network problem in your bank and its app, kindly close them down let's know that you don't have an app. The frustration we face just to get our own money is too much",1
2023,New device,5
2023,Like,5
2023,The update is wack.... Fix your app in such a way that we can download each transaction receipt from the app and that we can view our session ID in case of dispute.,1
2023,Good,5
2023,it's a awesome,5
2023,Good but not always having login issue,3
2023,Ur network is poor as hell and I regret ever banking with u guys 😡 I'm frozing my account soon u guys are useless,1
2023,Like zenith Bank,5
2023,I bet I'll enjoy it,5
2023,I love zenith Bank,5
2023,Is not installing oó,1
2023,It my especially bank,5
2023,Nice banking you,5
2023,"Is this how you people treat your customer? I've been frustrated by this app for the past a week now close to a week, then. I'm talking to one of your staff. She's not even respond to me very well. They sent me a quote that I'm trying to tell that back that the code is not working on the transfer app, but she's not responding back to me. Is it how it is a customer? 🤷😡",1
2023,I like it,5
2023,Zenith bank is very good,5
2023,"This appl is not working the it use to work before, it's work well on my iPhone, since i return to android is, it's have no be easy to login again, please kindly tell your IT guys to do something about that, very annoying,",2
2023,To much online transfer levy and,5
2023,"Its really disappointing, I lost my phone and bought a smaller one, I tried installing the zenith app like 6 times and it just consumes my data and tells me can't install in the end. Pls fix this problem",4
2023,transaction,5
2023,Love the quick response time and environment Wished there was an app for PC though,5
2023,What a reliable App,5
2023,I haven't been able to use the app for transfer. Anytime I try it shows authorisation fail that's very annoying 😒. Your *966# does same thing too,1
2023,I would rate -1 if possible In this age and time u can't register a new device or get Zenith online token if you don't have a card or hardware token. What provision has been made for nigerians abroad that are unable to ? Banking has gone way ahead of this. Disappointed and frustrated.,1
2023,"The app is not working for me, it keep telling me my details are wrong.",1
2023,Always the best 💝💗,5
2023,"Other bank apps have a bank statement for all the transactions on the account. On zenith you can only see the transactions you executed on our end, Take for instance I get paid from NYSC I can't download my bank statement that would include NYSC payment.",2
2023,Lovely,5
2023,Opening the app sometimes is deficult,2
2023,Fantastic faster 💪,1
2023,Love it,5
2023,Very intresting,5
2023,Amazing,5
2023,A very nice banking app...,3
2023,"My phone got bad, I got a new one but can't seem to register the new device with my card details, why give me the option if I can't use it",1
2023,"The charge for transfer with app is high , network issues and poor customer service",1
2023,Very good app,5
2023,Terrible bank app after refreshing my account the account was Locked,1
2023,"Very Poor. Other banks are progressing, you guys are retrogressive. I complained of not being able to use the app simply because I changed my mobile device. after login in, the next prompt is to register the device. The option of using my card and pin is there. I used it and I got info that devices can only be registered with hardware token. 1. So everyone has to enter bank at every device change 2. why put an option that is not usable (card option) Someone is now sending me on errand here!",1
2023,Experience fair,4
2023,Good Services more confident,5
2023,Good App,5
2023,"Good, need to be faster and help full",5
2023,It's helpful,2
2023,"Great app, very helpful.",4
2023,So disgusting,4
2023,I find it difficult to install apps on play store.,3
2023,I can't load my app for weeks now... So very bad... I think I'll just collect all my monies and close the damn account,1
2023,"They didn't grant my company loan, upon that we use zenithbank as our salary account.",5
2023,"This app is slow and annoying,plus you can't view your history",1
2023,Really good but But it is need more improvement like if I transfer money to person I can download the receipt and send to the person,4
2023,This app is very terrible,1
2023,I love zenith,5
2023,Gablinks,5
2023,Not happy with the efficiency,1
2023,App isn't working,1
2023,"Liked this app and would have given it a 5, but the share receipt button is broken... I used to be able to share before..",3
2023,I do not understand what is happening on this app. I got disconnected from the app ever since I left Nigeria 2 years ago and so I can't even access my account anymore. I have reinstalled this app several times but it can't be verified even after inputting the card numbers. I hope the management look into this so that we can easily access our account from any location because everyone cannot be in Nigeria begire he can have access to his account,5
2023,I need the best in this app,5
2023,Very very good using this app,5
2023,It a good app,4
2023,Awesome 👍🏻👍🏻,5
2023,good,4
2023,They are THEIF,1
2023,"Can't access loan with the app, very poor service",1
2023,Business good app,5
2023,Poor,1
2023,Is not downloading,5
2023,How to way forgot password,4
2023,About to test,4
2023,Lovely,5
2023,I think it a good one,4
2023,Good but had to login again,4
2023,App keeps shorting down when tried to upload I have to uninstall and install every time before use.,1
2023,So awesome,5
2023,Effective and efficient service delivery.,5
2023,It's so good,5
2023,Your short code never works why?,1
2023,I can't even log into my account for over one year now.,3
2023,Very good,5
2023,what is going i can login to my mobile app since yesterday i mean since yesterday afternoon until now keep telling me error occured try again later,1
2023,I cannot open the bank app even though I put all my information correct nt still working 😔😔😔,2
2023,"Nice, never had issues except for bad network sometimes.",5
2023,Good,5
2023,Best,5
2023,Please why is the Card Details not working when registering device except the Pin + Token method? ...I can't even access my account without the registration of the device and when I choose the Card details method it keeps prompting that it's not allowed. Why will I need to purchase a Token because I know it's not free?,1
2023,Zaneth bank is a good Bank that I have ever known,5
2023,My brother is using it and he said it is fast and realiable.they dont ceased money or maybe network issues and i downloaded it and it was true so what are you waiting for go and try and tell your friends about zenith bank app okay i love you all,5
2023,Good,5
2023,"Your services improved greatly, and so the review of the review.",5
2023,Excellent,5
2023,Great app,5
2023,Good,5
2023,Fantastic,5
2023,I downloaded this app several times but am unable to register on it for use.,1
2023,"Unable to share receipt, once I click generate receipt it pops up bure the share button is inactive. Kindly look into it",1
2023,You can hardly get history of your transactions most of the time which is mostly frustrating.,1
2023,I don't know if it's just me but the app keeps downloading but does not install it keeps saying error . Please you guys should look into it,1
2023,Their head dey touch sometimes.. but these days them dey try wella,4
2023,Awesome,5
2023,Keeps saying an error has occurred even after clearing cache very frustrating,1
2023,"Nice and customer friendly user interface. Pitfall-after translation, the generated receipt can only be saved to your phone but can't be shared using the *share* app from the app.",2
2023,💯,5
2023,The apps is not responding,3
2023,Nice,5
2023,Nice app,5
2023,Can't install zenith bank mobile Spp,1
2023,Good 👍,5
2023,Good,5
2023,"This is actually a shared fault between zenith bank and opay. Debited by zenith, not credited into my opay account. More than 3months now resolution on both ends.",1
2023,"I can't drop my review without a star otherwise this app doesn't even deserve any star. Y'all can't even maintain the app, What happened to shame??. To see my transaction history is a problem but I'm debited every sunday for electronic transfer levy LMAO. No offense, but this bank doesn't deserve customers anymore; gone are the good days 🥲",1
2023,Issues with previous transaction. Always showing no record found.,2
2023,Awesome,5
2023,"Finally, the UI is now okay. Your network is better, you guys did the right thing by investing that money into making your software good. Kudos",5
2023,Amazing,5
2023,Good,5
2023,I'm not able to login the app,1
2023,Wonderful,5
2023,I can't seem to register on this app. And this is really frustrating. I got my card already and it's asking for a hardware token. I got the card so i would be able to register. This is so annoying.,1
2023,"I bought a new phone, downloaded this app and I couldn't log in again",1
2023,It's a whole lot worse now. Getting transactions done is now a matter of luck. Always getting error warning why trying to log in and when carrying out transactions.,2
2023,The app mostly has errors when I try to login pls fix this,2
2023,"This app can frustrate somebody,,,loggin in problem,,",1
2023,too good,5
2023,What kind of rubbish is this I'm not able to transfer for people or even to any transactions for myself . Mxxw,1
2023,"Worst banking app I have yet come across. I tried to register with all the information required to do so that I have which include password, PIN, and hardware token number, and I am not permitted to do so because I got ""invalid credentials entered"" always and have not been able to registered irrespective that my credentials were correct and could use them via the corporate website comfortably. Something needs to be done about whatever bugs it may have. GTB so much easier to navigate.",1
2023,Wondderfull and great,5
2023,Work on being able to generate receipts from old transactions,3
2023,First fast ballance and accurate.......loving you in banking,5
2023,Poor network 🤦🤦🤦🤦,1
2023,I have been trying to login my account but keep asking me for a hardware and I'm not in Nigeria now please @zenith bank help me out I really want to login my account,1
2023,Good,5
2023,"Worst app ever, network issues, and my token can't even be sent to me, even after I downloaded the token app, you guys are really disappointing me",1
2023,They are well presented to all customer,5
2023,Can this app be opened without bvn cause i really need it right now and i dont want any bvn problen oo,3
2023,More good,5
2023,Cool,1
2023,Good,5
2023,Fast & remarkable,5
2023,Nice,5
2023,Good,4
2023,"This bank is a very nonsense bank to begin with, the banking app is even the worst don't create what u can't manage.they will ask u to input token that it'll display on ur phone screen but it won't. The most annoying part is that they'll tell u to contact them via email but they'll not reply. Mtcheeeeew very rubbish app not to talk of resetting ur password",1
2023,A very good one,1
2023,Very very important thanks zenith bank for the update information in online.,5
2023,It a very good app i think i like it We,3
2023,Excellent,5
2023,Great 👍,5
2023,I have been using this app for a long time and no update has ever happened on the app. Other people are using nee version and i dnt know why there has not been app update for me.,1
2023,Awesome,4
2023,Never been able to log in on the app...what is wrong is what I can't fathom,1
2023,Wow,5
2023,The app is very nice,5
2023,Fast and reliable.,5
2023,Very good app,5
2023,Very bad for new intake,1
2023,"It's a wonderful application with all the upgrades. Although, ever since I started using a higher android version, I can no longer share reciepts directly from the app. I am forced to save before sharing. Please can this be rectified?",4
2023,Keep on with the good work?,4
2023,Love all,5
2023,it takes time to come up. which can be really annoying,1
2023,Very good bank and appp,1
2023,Very bad network while using this app. just so frustrating.,1
2023,Excellent Banking with this App 🥰,1
2023,"Since I changed phone, phone I can't login to my account, it works perfectly for me then; I tried updating but no updated version",3
2023,I love it but I can't login why,5
2023,Too poor. I couldn't use it,1
2023,Not downloading,1
2023,Very easy,4
2023,Open zenith apps,1
2023,When trying to increase my transfer limit it shows me authorization failed,2
2023,Whatless app This app is just useless and frustrating no Star is given,1
2023,This app has the worst outage rate. You can't rely on it as it can fail you when you an urgent transaction.,1
2023,Very unsatisfactory,1
2023,Nice one,5
2023,"This app has been too buggy, either debiting me without delivery of the airtime or transfer. I've lost money continously over a large period of time and it happens too frequently to go to the bank to complain about the same damn issue every single time.",1
2023,very bad,1
2023,App barely has network,2
2023,"The most useless bank I ever come across, takes hundred years loading other banks name.",1
2023,"Why is it impossible to print simple receipt for past transactions, I even requested my account statement be sent to me via e-mail twice, I never received any mails.",2
2023,Awesome,5
2023,Why is there no option for loan in the app? Like salary advance and the rest,2
2023,Beautiful app,5
2023,It's good,1
2023,Wonders,1
2023,Abeg make una day give una customer tea 🍵 and bread 🍞 bcs sometimes we day hungry and una go tell us make we wait for customer care,5
2023,"Please, what happened to the transfer limit option. It's on the app",2
2023,Good,5
2023,Great experience,5
2023,"A complete fiasco! Isn't there a zero rating alternative? No, I didn't come here about the mobile app. I'm here about how frustrating the network issue has been over the past months. You can bet your neck that it'll always cost you heartaches and a feeling of utmost helplessness whenever one needs to transact with the USSD code alternative. This poor network issue has costed and is still costing me more than my funds! Darn! I'm quitting my partnership with them soonest! It sucks! Terribly sucks!",1
2023,Overall the app is okay. But you need to work on logging in and transfer issues which may be associated with your servers/network issues. I will give more stars when these issues are fixed.,1
2023,"Many banks give option for using fingerprint on confirming transaction, which is more secure than typing pin that someone can master it, I wish to see that option when you update the app next time",3
2023,This greatest app.,5
2023,This app has gone from good to worst I changed my account information now I can't access my app and I can't install another one 😡,1
2023,The app is ohk for me. But there should be an option where you can add or reduce fonts,3
2023,I can't continue with the registration due to my previous phone got damaged and requesting for linking the device. Help pls,1
2023,So after loosing my old phone I have to go to bank to get hardware token for 1500,1
2023,"What kind of problem is this now, since i downloaded this i am trying to login my account and i was told to register device getting there now i saw two options which is pin + token / card details, i am using my card details and they refer me to use token which i don't even have, have been using my card to register for a very long time now, why this issuse coming up now",1
2023,down load,5
2023,Poor network at the end of every month,1
2023,👍👍👍 Keep the good work you guys are doing,5
2023,Only token can be used before operating this app which is bad,1
2023,Good,5
2023,Good,5
2023,Best app,1
2023,I think its time u people add a customer support to ur app... Also dispense error should be included. It crazy for customers to have issue n start running from pillar to post in a motive to find support or resolve issues.,3
2023,Terrible app. Can't do transfer transaction with it. Always showing warning: Authorization failed.,1
2023,Pin authorisation failure since yesterday.,2
2023,I have not been able to open my app or use any of your services for the past 1hours and I'm trying to pay for an urgent flight ticket. Its really frustrating,3
2023,Very nice app,4
2023,"Well this app has been going fine for me till today I can't buy airtime in the sense that before I start the process it goes blank showing zenith then if I try to go back it takes me back to my main menu on my phone,WHY?",1
2023,Good app,5
2023,Download but can login,1
2023,Aftet carrying out a transaction i wont get the alert its after several days you guys will send me a message which is not good.,1
2023,Stupid bank,1
2023,😲 wow we love zenith😘,5
2023,"One of the most useless if not the most useless bank, doesn't have a go customer interface, not friendly, no loaning opportunity even to salary earners no salary advance and you keep on winning best bank with for fraudulent position buying..",1
2023,The poorest bank in Nigeria....so sluggish and poor in service rendering....I wonder what brought me here infact...I can't even access my money anymore because I logged in with the useless Mobille so called app...worse bank ever👎👎👎👎... it's not about having the highest number of advert it's about having a strong and active workers who rectify problems quickly,1
2023,I try to log in with my password and it was tell me to reset my password,1
2023,"In my entire life I've never seen a Bank as useless as this before Since I changed my phone, I've not been able to login successful in my other phone, this zenith app is always showing my previous phone, and it won't login on my new phone So useless a bank Your customers self are the most annoying creature ever If u don't return my N10000..... What I'll use u people bloody eyes to see",1
2023,Frustrating apps bunch of nonsense idiot app always saying error if I want to open bank account 😭😭😭😭😭😭😭😭😭😭😭😭😭,1
2023,I can only access this app via play store. It is not found anywhere in my phone as a downloaded app,3
2023,This was the first time I add little to the list and the most interesting and interesting facts of this article and I think it was the most interesting and fascinating way of going on in a book and a book about a bvn and a kind that is not just about a,1
2023,"🚫my first time using this app the app isn't easy is taking a lot of space before download and the loan option isn't show, work on this app pls very big issues👈",1
2023,Really good App but the ads piece me off,5
2023,It good to used and easy,5
2023,"Indeed for some months now, i can not share the receipt for a transaction to my contacts or any other app on my phone. Immediately after a successful transaction, a receipt will be generated, it can only be downloaded but cannot be shared with the recipient or any other app. This is ridiculous indeed as it has a bottleneck for some time now and seems like ZENITH BANK is not doing anything to rectify this issue as take. So disappointed indeed.",3
2023,I don't know what I do to you zenith bank that you're deducting my money,1
2023,"The transaction history part of the app is utterly useless. Nothing on that part is organized at all. What happened to arranging the transactions there in the order they took place, not anyhow placement. Do better please!",1
2023,"Using this app can cause you mental health issues. I'm definitely gonna close my account, i am done with Zenith. Very unreliable bank, very poor lately !",1
2023,Excellent,5
2023,"I can't share my receipt after transaction. The share button is not working. I will have to save it and share it from my gallery. It will be nice if the receipt can be in pdf format rather than jpg. Minus the intermittent network issues, the app is user friendly.",3
2023,It's terrible 😞😞 I can't login to my account. There's always an error,1
2023,This app is the most worsted app so far how can I login and my phone got formatted and to re login I have to visit the bank before I can login you got to check sterling bank and do the needful so I can't rate u guys even two ⭐⭐,1
2023,I couldn't even install the app and it's annoying,1
2023,Please the reason I didn't put anything is because if I transfer money from my account to another one the problem is that I can not delete the transition tell how can I delete it,1
2023,Honestly this is the most useless bank app have ever seen. I tried using some years ago it didn't work. Nothing has changed. It's best the bank doesn't have an app.,1
2023,Excellent,5
2023,I love this app so much,5
2023,Good 😊,5
2023,Good,3
2023,Help to download this app,5
2023,Great,5
2023,Nice for me👍,5
2023,It's not easy to use it,1
2023,Fast and liabilities,5
2023,Wow 😮 Very nice app,5
2023,You people are acting so fraudulent all these days I've been debited for the past 6 months and up to today have not gotten the refund and I've gone to a branch to complain and fill all the necessary forms still I've not gotten my refund,1
2023,It not installing have tried it many times,1
2023,Why is it a most doe customer to use hardware token before one can login to the app now... even with all details been corrected for login yet is asking for hardware token is that an avenue to make money from customers or what,1
2023,I find it difficult to open an earlier transfer for sharing from transaction history.,4
2023,Una try,3
2023,So great,5
2023,"This bank they have started packaging their own belongings and go because they are suffering their customers, (1) if you went to the bank to make an deposit you will suffer before you make a deposit. (2) if you want to withdraw your own money you will suffer more than deposit and if you try to use ussd they will be telling you contact your bank for assistance but actually they will not attend you. And for us now in borno state most of the my colleagues they have changed their account salary.",1
2023,Excellent,5
2023,Nice,2
2023,"Worst banking app ever. Always showing ""service temperally unavailable. Please try again later. Sometimes when it manages to login, it will log you out that ""session is over"", even you have spent less than 30 seconds on the app. You have left me stranded many times.",1
2023,Exallent,5
2023,"I'm having issues with my zenith mobile , any time I login I will always be notified session expired and I can't even do anything",1
2023,"It's powerful, I love the app",5
2023,"Since some days now, I can't make early hours transaction. What I get is session expired",1
2023,"Bank app has issues from time to time. Sometimes it's difficult to open to app. Right now, the session just ""expires"" every 15 seconds",2
2023,"I can't use my app for up to 5 minutes it keeps saying session expired. I can't make transfers , the app keeps logging me out. Fix this thing , the app is always giving issues",1
2023,The transaction receipt cannot be shared. Share button not working on the updated version 😑. Previous versions enable sharing transfer receipts to others,3
2023,Awsome,5
2023,I can't even login to this app for like three days now,2
2023,"I don't like the way u people charge me 300 naira every month and still charging me on every transaction, if this continues I am sorry will have to close my account with you people",2
2023,"Bad banking network,",1
2023,"Zenith was great, I mean WAS.. but right now I haven't found the right word to describe this their recent epileptic app they placed here on playstore......IT crew dept should be on deck... So unreliable... Most times, one can't even log into the app, and this happens mostly when you need it most",2
2023,"What could the problem be? It could be so frustrating most times especially when you want money for an emergency. The app keeps saying ""sorry an error occurred."" You can't log in. Next, if you eventually get in, the service stops abruptly and you can't complete your transaction. This has been going on for a week now. What exactly is the problem?",1
2023,App keeps logging out while trying to perform transaction. Had to make like five logins to have successfully transfer.,1
2023,"You people should update this app. It's taking too much time, I'd be closing my account if it's not settled before august ending",1
2023,This app is giving me problem I don't know why this I can't log in my mobile app I need you guys to work on it for me,1
2023,It's so frustrating and annoying. I can't do anything on the mobile app for days now. It keeps logging me out.,1
2023,The response time of this app is too bad. It keeps disconnecting from your servers; time-out before I could do anything; keeps asking me to repeatedly sign-in... I mean 1-2 seconds!,1
2023,Always shutting down before transactions are completed in recent days,2
2023,"Recently, Zenith bank mobile app has continued to degenerate into something that represents unreliability, uselessness and frustration. App would just refuse to open even till the next 20 hours or more. You guys have finally become a shadow of yourselves. 👎👎👎👎",2
2023,This app is rubbish. I have linked mobile transfer app with e-token app. But whenever I want to transfer it doesn't gives me the e-token number option. I can't transfer morethan 100k. My question is why do you asked me to go bank and open the etoken app if you can't connect my e-token and transfer app?,1
2023,"Pls what is going on with Zenith Bank app? I log in the moment the app is opened, and it will say login expired. I have been trying to send money to family that needed money for an emergency. I have not been able to send the money. This is so frustrating that there is no update to let someone know that the app is not working. Please Zenith do something about this app if not you are going to lose a lot of customers, especially those of us that doesn't base in Nigeria that use your services.",1
2023,Very frustrating app. Even now it is still frustrating.,1
2023,Bad,1
2023,"Its not going through since yesterday. And you can't share your transaction receipt directly from the app, unless you download it.",1
2023,it's just bad it loads slowly and sometimes it doesn't even work you really need to fix all the bugs,1
2023,Nice app,5
2023,Good one,5
2023,"Every 2 seconds "" session expired"" can't withdraw my few notes I desperately need. Nigeria had caught up with this bank I swear",1
2023,"The most useless app I have ever seen, what kind of stupid Bank app will log you out each time you want to make a transfer nonsense, the one star is just for me to post, so I don't have any stupid star to give you",1
2023,Very very poor user experience especially when viewing transactions history or making any transaction,1
2023,"This Zenith mobile app, can disgrace u when you are in need, it hardly opens, Alot of bugs, you can't change transfer limit with card digit, even when the option is dere.",1
2023,Been terrible of late. Not reliable to meet with time line. Disappointed payment schedule and caused me a lot professionally.,1
2023,"Your bank app is frustrating,it keep showing session expired since",3
2023,Seasion Expired. Your app keeps logging me out immediately after successful logins. This really frustrating. It's been constant. Fix your app,1
2023,Work on it more,2
2023,"I can't log in on my app it keeps saying try again later , for almost a month now ,even sent email ,they reply without any solution to the problem",2
2023,Is so helpful and lovely,5
2023,I'm honestly regretting why I updated this app. I can't sign in since morning. It's quite discouraging..,1
2023,Just some few weeks ago this app was working well but now I can't even login I would have given zero star if it were possible useless app,1
2023,"Zenith bank, the least you can do is let the app work.",1
2023,"4 STAR ✴️ BECAUSE THEY'VE NEVER BEEN ISSUES UNTIL LATELY it keeps saying Login Time-out and doesn't allow one to even reach TRANSFER features, please kindly upgrade if this is the case",4
2023,The app has been good nt until I installed and install back I try to log in to my account back and it's says my account is locked I can't access my account anymore till date,2
2023,Good,5
2023,"For more than a week now, I can't log in without them saying ' session expired '. It's so frustrating",1
2023,I have been trying to make transfer with this version and it keeps showing error messages which will take me back to the login page,2
2023,It's amazing and user friendly though the developer need to include reprinting of receipt in case one forget to save it immediately. This has been serious issue since I started using it.,5
2023,"The app has been good but for about four days now, when am trying to make transaction, it says ""session expired"" if I login again, before i input an account number, it still says ""session expired"". This is very annoying and its afffecting business activities.",3
2023,What is wrong with this app? I just get logged out within seconds of logging in for transactions.,3
2023,This the worst bank app ever. I can't even open an account,1
2023,This application has become very frustrating. I can't login anytime I want to. Very useless application. Please do something about it.,1
2023,"This app is frustrating. ""Session expired"" when I have not spend even a millisecond on the app.",2
2023,Now it's more than a year later... and still the old app. SMH,2
2023,There is no where i can apply for the loan as a salary earnings account holder what a shameful bank,1
2023,App wey i just open. Login expired,1
2023,Whenever i log in within 10secs ill be logged out instantly before doing any transfer,1
2023,Very annoying to operate like u guys claim to be the best when in reality u guys are the worst,1
2023,"Lost my last account on my last phone, trying to register my account on a new phone through card registration but it is saying it must be through hard token registration and I don't have hard token. Zenith please solve this problem",2
2023,You people should update to the latest app na,1
2023,Heloo pls what is going on with ur app if I login he we log me out again since morning now I couldn't transfer or load pls u guys should clear dis error oooo,1
2023,Good app. Easy to use app for banking transactions and relevant payments. I find it very useful.,5
2023,Is a nice app,5
2023,"This app really need improvement.. it's becoming frustrating to use, Especially when in an emergency",2
2023,"Zenith bank is the worst bank ever, if you depend on zenith bank to save a life then am sorry, I can't transfer money from my account for the past 5days I can't do anything with my money because am using zenith bank pls work on ur network",1
2023,Your bank and app is just the absolute worst. TERRIBLE!,1
2023,The App programmers should be thrown away What in the world is this? I can't even login since I registered and the space given for pin and token is much. I really regret everything.,1
2023,i really do not understand zenith bank and their app..smh,1
2023,This is the worst app I have ever seen. I have been trying to login for the past two months but it wasn't successful. It's always error for ever trial I made. Something must be done. It really fustrating.,1
2023,worse banking app in the history of mankind can't even login to my mobile banking for days,1
2023,Forget the mobile app this probably the worst bank to ever exist in the face of the planet. Whomever and I mean who ever trying to open an account skip zenith forget all those Google top 5 ZENITH IS THE WORST BANK IN NIGERIA If a 0.00001 star was possible that's what I'll give to them. I mean the app lacks efficiency USSD has no network Every branch lacks Network Customers service in 80% branch are rude DO NOT OPEN AN ACCOUNT WITH ZENITH They're hideously poor in services,1
2023,"It's always when you need to really use the app that it doesn't work. I stopped banking with zenith bank or using this bank app for a long time because of this. It never works when you really need it, eazy banking is not so easy with it and for some reason I can't use the USSD. It's so frustrating using zenith bank mobile app.",1
2023,Better than others,5
2023,This is really good but the problem is from the bank that usually take a fees from hard earning money,3
2023,love it but i open eaze banking but is not activated but i tried to activate it but is not going,3
2023,Zenith bank should emphasize effectively on IT infrastructure for better and standard network.,3
2023,Excellent,5
2023,U guys have been debittingg me without refunding back my money why please,2
2023,It never opens. Every time connection problem,1
2023,Very nice,4
2023,Very nice,5
2023,"This is one of the worst Bank's mobile app in Nigeria. It can stop working for a whole day! Today 15th of July, 2023, I have been stranded because I couldn't run any transactions on the app. Always saying ""an error occured please try again later"". So sad😢",1
2023,"The app works sometimes and most of the time it just won't let you log in and if it does and you recharge they won't give it to you but you can see your money be deducted in all honesty its like playing a game of blackjack when using this app, would it kill you guys to tell your dev team to make a more consistent running app? Or do you want to chase away every one of your users?",1
2023,Stupid bank... Not reliable. They can be so frustrating. Not a bank app you can vouch for on time of emergency,1
2023,I can't login my zenith app,1
2023,"Nice app and easy to access, but work on transaction history, It's not accessable most times",5
2023,"Your app has refuse to worl for over two weeks now. I am stranded and i cant make use of your atm card and even make a transfer with the app. It refuses to open, it is always saying ""an error occured, try again later"" whenever i input my password. I am highly disappointed . you guys need to work on this.",1
2023,So poor a app and management...,1
2023,Always cool,5
2023,For me i think all this issues is aimed at frustrating Nigerians...with our own hard earned money to withdraw problem nothing works again...when you have zero in the account it opens easily...the moment you have something to manage urself with...they keep bugging it to keep ur money with them...its really a zoo shaa and the animals therein...,4
2023,Good,5
2023,"I can't share receipt anymore, I can only download it.",4
2023,"I changed phone then can't log in again, keeps asking for mobile token which I don't know what that is. If this app is only meant for the first phone one registered with then it's VERY EMBARRASSING, really..",1
2023,It is bad among apps in Nigeria q,5
2023,Experience optional,4
2023,"What's with the inconsistent issues with your app. I tried opening the app for a transaction but it's not even opening. Zenith, which way?",1
2023,Stupid app said we could open an account....just wasted my time,1
2023,cool app,5
2023,Good,5
2023,The app is really helpful but 1. I can't share transaction receipt 2. It's always difficult to view transaction history,4
2023,Fantastic,5
2023,Best before now,3
2023,Good to Go,3
2023,Very fast app keep it up,5
2023,Much more fun,1
2023,Good enough,5
2023,"I cant register through otp,and i dont have an atm, keep telling me my pin isnt strong enough.",1
2023,"Hei,I think zenith bank should go for a better upgrade of this app.It could be frustrating atimes for business.Transaction history does not show or at best erratic display,sometimes transfers show successful but not debited,pin input enters nullity at other times etc.The iPhone version of the app is quite good and flexible.My wife uses it without problems. I use the android version on my galaxy fold3 fone and it really sucks most times. I hope the tech department of zenith bank gets to work.",3
2023,Nice app.,5
2023,This app is okay oo but for the past few days nw I can't make transfer with it am tired,1
2023,Good app I love it,5
2023,I've done registration but forgot my password. I tried changing password from below the option of forgot password which I have filled all fields using my debit card details but this is not working rather it is showing try using token +pin. Please what can I do to change my password. Thank you.,3
2023,Very poor app experience,1
2023,I hate that I have to go to the bank to activate the app,1
2023,It is exceptional,5
2023,For 3 days now I can't open this app. It stuck on logo 💔,1
2023,Nice,3
2023,Money.,1
2023,"The app is nice,fast and reliable mostly easy to use,the reason for 4 star when downloading it very slow and some time it reach 100 then they will say 'something went wrong' them back to 0, who i offend 🤨🤨🤨🤔🤔",4
2023,This is a great app!!,4
2023,It's been very difficult to download the app on my device. Why is that?,1
2023,The most USELESS mobile Bank app on earth. If only review could have negative star ratings. One of the biggest banks in Africa can't deliver on ordinary Bank app. FAILURE from top to bottom!,1
2023,"Why are people saying your app is bad, but I feel your app is nice",5
2023,Earlier I could have described zenith as the worst bank but with time they're becoming more efficient and effective,5
2023,"It,s nice",1
2023,You can not update your login password or else it is hardware token . So frustrating app,1
2023,"Banking with zenith is fantastic,i will love to have mobile app with the bank to make banking easier and faster.",5
2023,Very good bank app,5
2023,Good app,4
2023,Why the mandatory token requirements all of a sudden!,2
2023,I lost my card and opted for a restriction of my account. I've gone back for them to release it and get a new card . I was given a new card but I still cannot access my account uptill now. The bank haven't cared to help unrestrict my account so I can access my funds it's more than a week now and I'm really frustrated it's the only account I have and I need to use my money. Gone to two different branches yet nothing is being done #Zenith bank,1
2023,Downloading my bank statement from the app is really a big deal. 👎👎👎,1
2023,Good,3
2023,"For months now,I haven't been able to make a transfer with this app, I uninstalled it and unfortunately money was sent to my account...I reinstalled it and I can't still make transfer.",1
2023,The app take long time before it download finish,1
2023,Good App.,5
2023,Very fast in transfer,5
2023,Very stupid app It doesn't even open,1
2023,I want to download the app on my phone but is not going,5
2023,I love it men,5
2023,I can't seem to download the app,1
2023,"This app has lots of bugs and very poor UX. After downloading this app, I can't log in because it keeps requesting a hardware token. Meanwhile, there is an option to input card details but it doesn't work. Even the soft token doesn't work and Zenith's Customer care unit has no solution. Very annoying.",1
2023,Super,1
2023,I like zenith bank,4
2023,One of the most useless banks in Nigeria,1
2023,the redesigned App is nice and good. Since my old phone Tecno camon cx standard was stolen i having been able to login. Please i need a token to register my new device thank.,4
2023,my bank pay,3
2023,Good,1
2023,This app is really the best amongst all. I have been using the app to transfer and get back my transaction details within a second It is really good. Thanks to zenith bank PLC. We applaud the generator of this great app.🌟🌟🌟🌟🌟🌟💝💝💝💝💝,1
2023,"Zenith bank is the worst bank so far arm robbers why would they send me 14k and i got 13,400 they thief my 600 just like that on Monday I'm blocking this account and everything plz guys be careful with zenith app or bank thief thief thief",1
2023,The app is good just that sometimes network could be really frustrating.,5
2023,"I have been trying to register with my new phone but is not working, i have been to your different branch but the told me that the can not do any thing for me",1
2023,It's good,5
2023,Loan matter.,2
2023,"Really bad Can't even log in mist times, stranded",1
2023,This bank is just awful jeez!,1
2023,Why is it that I used the app on my previous phone it developed some issues got a brand new phone reinstalled the app then it redirected me too my old phone,1
2023,"Most of your customers complaining here are either asked to screen shot and send or they should clear their data and cache, iszit that non of your personnels are using this apps? If it not the app it's the card or network. Whata hell! Can't you learn from other Banks? I have so much admiration and respect for Zenith Bank and I'm really disappointed that such an international bank could be using this wack. So frustrating and annoying. Honestly!",1
2023,Nice,5
2023,Thanks Good job,1
2023,"Am totally disappointed with this app, i cant even see any transcation or debit alart, una just dey collect people money anyhow...... I can't even see my transactions 😭😭😭 what a bank",1
2023,I have issues opening the bank app anytime I try doing it is always saying I should try hardware token am even tired of it sef,2
2023,The download is taking longer than it should,2
2023,I need this normal bank account to work with me again,5
2023,"Zenith Bank what is happening to your network right now? Over 4 hours now I've been trying to withdraw or transfer my funds but your network is absolutely shut down and not working, even your apple is terrible. I want my money but I cannot make use of it just bcos of your misfortune, hopeless, miserable and deadliest network. I'm totally tired of your madness",1
2023,"It's very frustrating to have this app. The worse is that, the management do not care. Little weather changes, the app is completely shut down. This is annoying.",1
2023,Good,5
2023,Amazing 🤩,4
2023,The app is improving,4
2023,Nice app. Well Zenith group!🙂,5
2023,"Everytime I want to print receipt error error!, it doesn't work, why? It's very annoying actually. Receipt is proof that I sent money",3
2023,Wow,5
2023,"It is helpful, but stressful at the same time",3
2023,Grt,1
2023,Wow,2
2023,Why can I find this app on apple store or is this app not available to iPhone users ?,1
2023,great,5
2023,"Why is it that every new time the app is downloaded you have to register the device newly and it can only be done when you go to the bank, right now there is no zenith bank in my area and I cannot log in into the application.",2
2023,God bless 🙏🙏,2
2023,I keep trying to create account but am seeing resources not found,1
2023,Great app,5
2023,Great,5
2023,This is the worst banking app ever So frustrating in all its ramifications Rubbish,1
2023,"Zenith bank app,the app that I always proud of 24/7,very faster in transactions ,the best app so far the zenith bank app,very superb and best out of any other apps",5
2023,Completely garbage bank. Worst mistake I ever made was starting with them,1
2023,Excellent,5
2023,"I recently discovered that I am unable to share my transfer receipts. Pls correct this as it is an important part of the fund transfer process. On the whole, the app is performing excellently for me",4
2023,I do like it,1
2023,Doesn't work. Cant open an account on line,1
2023,The registration for debit card isn't functioning on both iOS and Android. Please fix asap,1
2023,Very nice,5
2023,Fantastic,5
2023,Good app for good transfer of bill,5
2023,Most intelligent bank,5
2023,"Zenith bank is incompetent Always having network issues, and their bill is much You can even make a successful transaction",1
2023,Excellent,5
2023,I went to the bank another app(zenithlive) was given to me to use but my phone wipe off and I'm unable to see where to download the app again,1
2023,Pathetic and annoying pls work on your user interface,2
2023,Network is too slow,5
2023,"My experience with this app is not very good, I can not access loan",5
2023,Amazing and so easy to use,5
2023,"Why can't I login 2 account on my zenith mobile app what's going on, have been trying this since month now the same thing",1
2023,This app is probably good but I got my phone wiped and am trying to login back it's asking me e token code please what do I do,2
2023,why is it taking time to download,1
2023,"At intial stage to download proved to be very stubborn but at last it cooperated n we are enjoying ourselves now, thanks ✍️",3
2023,Fantastic,5
2023,I love it,5
2023,Poor,1
2023,Cool,5
2023,The app does not open for me since February 2023.,5
2023,Getting an error when trying to signup. All good now,1
2023,I tried opening an account but it keeps showing an error message pls get that fix soon,1
2023,Excellent,5
2023,"I can't log in to my app since I downloaded it,i tried using my card option but it didn't work rather it was writing card authentication i want to know why.",1
2023,I can't even login so frustrating seriously,1
2023,A very good one,5
2023,"It's frustrating. I find it difficult to register my device,it only registers for pin+token but unauthorised for card. I use card only.",2
2023,"Useless Bank since yesterday morning 10th of June 4:34am someone transfer 12,88,7k to my account until now 11-6-2023, but the money has not reflect yet, and I just opened the account with Zenith Bank last month of May 15th, tomorrow which is Monday the account will be close down or forget for life😡",1
2023,Please I can’t log in with my iPhone what’s the problem  you guys should see to it please I need to retrieve my Bvn from there It keep say unable to retrieve your account please do something  M Thanks,3
2023,"This Zenith app is frustrated, to login is now a problem even to change login password na wahala ,customer service say na money to change password the app is just useless in my phone Acc..",1
2023,Zenith bank app is the worst bank app I have ever seen in m life most times money will be sent to you account you will not be credited if you try to contact the customer care on the phone you will be directed to whatssap which they hardly respond to your complains I am convinced to close my account in the bank the system is totally messed up.,1
2023,Great,5
2023,"To register a new device you will need to get a hardware token from the bank. The alternative is to get a e-token app which the debit card option has been disbaled, you will still need to go to the bank to get an hardware token to activate it. This new update is just horrible for easy use.",1
2023,"I find it very dissapointing to state that Zenith Bank cannot hire a good developer to build an intuitive mobile banking app that is reliable, no app updates yet you're rolling out new products that can't be seen on the app, you can't control, create a virtual card, view already existing cards or conveniently hotlist a card, and customer care is consistently poor. Take this app off play store or fix it.",1
2023,Excellent app,5
2023,Very interested app,5
2023,"Zenith bank mobile app was the worst banking app i will ever had and poor customer service . The app only work for one time for me and after its authentication failed. More than 5months now am unble to make any transaction with the app... I sent bounches of messages to customer / card service but no response or advice from them, online chat zero as the the attentance will stop chatting with you with know solution to the issues . The whatsapp chat also solved no thing.",1
2023,Zenith Bank is the most useless bank ever with the worst customer service. 😒,1
2023,Good App but needs upgrade better upgrade and this does not open on time wish makes it bad and very poor.... Add dark mood to it and work on the app more for fast opening at as today i have been trying to open the app no way since till now and add more colours to the app like other banks does in there app this red should be changed to another colour.......,3
2023,Nonsense I can't login,1
2023,Not downloading,1
2023,Stingy bank,5
2023,Optional,5
2023,The most poorly created banking app I have used so far,1
2023,"This app built needs total review especially the glitches with transaction History, and poor complaint feature such as failed card oddments, bill payments etc.",3
2023,How do I get my e token code to recover my login,5
2023,Would have given it a five star but only to download was a problem but nice update for me,4
2023,Share Receipt Not working on Android 12,3
2023,good,5
2023,"Anything you select is not working like creating Atm cards and paying bills, also I use to convert my dollars to Naira in website also not working please update is needed",2
2023,I've been unable to register my new device for the past 3months,1
2023,Good,5
2023,No Loan Options why?,1
2023,Excellent 👌,4
2023,"Horrible. There are too many errors that will cost you money, waste your time, and lead to unnecessary disappointments.",1
2023,Can i make use of this app without having an ATM card pls,1
2023,"The experience on this App is very treble and bad for most of the users , the app is not responsive and not functional 80% of thr time",1
2023,I appreciate this app in all,5
2023,Very very good app,2
2023,"Nice app and frustrating, why is it so difficult to login into the bank app on a new phone, why should that be, cos I don't get why I have to pay the sum of 1500 to get a token to login on a new phone",1
2023,"The bank app is useless when you have forgotten the pon and cant recover it,have been trying it for days and now the ussd is not working. Please work more on it but am done with the bank",2
2023,I need my zenith Bank app I'm hungry,1
2023,I downloaded the app today's trying to open it but failed to open once my registration is done and I received a code that I can used the app but unfortunately I can't log in into the app it keep saying invalid card type selected and the card was verve,1
2023,Bad network,1
2023,Using this mobile app has been really frustrating. You can hardly view your transactions history. I have been trying to do this for more than three months now. Upgrades should be done and possible reviews on the app. It's annoying.,1
2023,"such a useless app, i cant even sign in.",2
2023,Zero transaction history. Can't send statements to my email.,2
2023,This application is very useful but please try to make it possible for us to use fingerprints to authenticate transactions,4
2023,Very Good,5
2023,Lost my phone and try to register on a new device but couldn't despite inputting my card details,3
2023,Good app,5
2023,Most times I am unable to log in ...it just started like a month ago,1
2023,Is not fast,5
2023,Worst bank in Nigeria. Bank app is not working even after upgrade. Zenith Bank should move into vegetable and food stuff selling and leave the banking industry.,1
2023,It was so good,5
2023,"Xiaomi📱C40 Please, my Zenith soft token and bank app are not working again. Please help to rectify the problem. Quick and save time. I love that. New design, beautiful background with many features. Thank you for the new update.",5
2023,I cannot generate transaction receipt after few days of the transaction.,3
2023,Good,5
2023,Good,1
2023,Easy and simple,4
2023,Not really fast in sending and showing history,1
2023,GD,5
2023,"WISH THERE WAS MINUS 100 STARS, That's what I'd have given to you for this useless app. An app that has never ever been updated for the past 3 years that I've been using it, how do you intend to mantain your relevance in this ever tech developing society. No wonder everyone nowadays is resorting to digital banks. Cos despite not having physical branches they're giving their customers the satisfaction they need. Shame on you Zenith bank. Update you lousy useless app. Or keep losing relevance.",1
2023,So useful I loved it,5
2023,Very interesting,5
2023,"Hello Zenith bank Since I downloaded the zenith app,the app refused to open for over a month now,it keeps saying I should register my device and once I click on it I will be asked to enter pin+token or card details and I don't have them,zenith isn't sending me any pin+token neither do I have card",1
2023,Very good and reliable.,5
2023,"Please I can't open my zenith bank app and can't even transfer to other banks,its be 1week now what is going on",1
2023,Bravo,5
2023,Very very good app,5
2023,Fantastic,4
2023,"Very poor, need better version and update",1
2023,Nice,5
2023,Y'all suck👎,1
2023,"I i could, I'd give it no star",1
2023,Honestly the App is actually cool but have issues in viewing transaction history,3
2023,"Good customer service, swift response I am talking about the head office customer care service here . whenever I call Lagos they always solve the problem, thank you zenith you are the best!",5
2023,"No reference number on the transaction receipt. Please we need a reference number on the transaction receipt, please do something about it.",1
2023,I lost my phone and I cannot use my card detail to open app on another phone only hard token which I don't have. And I am not in Nigeria currently. Why is everything so difficult about them. Ebuka doesn't answer when you chat up,1
2023,"I formatted my device, and I've tried to log back in.. and when I try to register my device. It keeps saying 'only hardware token can be used to authorize the request' when I try to use my card details that was asked for. I don't know the meaning of hardware token or how to get it. I need the app a lot as I use it for a lot of transactions. What can be done about this? Sometimes, using the app to buy airtime, the transaction would fail, yet I would be debited without being refunded.",3
2023,"I can't login 😭 my account 😭, why??",1
2023,i love the mobile app its quick and faster,5
2023,Rubbish,5
2023,Sign my information out,1
2023,They failed in server,1
2023,My zenith app is not working I need to open it with my card but I have already log in my password to open it like before but is not working please please I need help,5
2023,Ya'll need to get better for real.. I can't login my account because of bvn.. I don't even understand.. the Ui is worst..,1
2023,I can't even log in to the app,2
2023,"Very pathetic app. Since the 12th of May 2023 that I downloaded and set up this app on my phone, I haven't been able to make one single transaction with it because, each time I'm done and input transaction pin, it will write ""authorization failed""...like how? 🤷🏽‍♀️ I contacted them through email and they told me it could be network issue...network issue for a whole week??? I make use of Fcmb, Access and Fidelity apps comfortably, why is network disturbing just yours? The app is terrible.",1
2023,All good,5
2023,I love you,1
2023,I can't login with my fingerprint 😭,2
2023,They keep asking me for token and am not receiving any message for the OTP.you guys should work on your app,1
2023,I will see you sir for your life with me thanks sir,1
2023,Terrible app.,1
2023,Is so fast.,5
2023,"It's a total jerk app, why must I collect ATM card before I can register into the app, I don't like using ATM card, this is a total trash from you guys, well I already abandoned you, I'll only use it again if you can solve this,...",1
2023,On my phone I need it,5
2023,"Worst ever bank ,I have never come out with smile from zenith bank always worst my situation.",1
2023,I can't even login into my zenith bank account when ever I try to login it says system is can not process my request why,1
2023,I cant sign up it says the password is not secure,1
2023,Is so cool,5
2023,Bad app,1
2023,"This app is so terrible. Sometimes I am unable to log in sometimes when I do login I can't make any transaction at all either it's freezing or not responding. It keeps repeating the same request over and over . The annoying part is that even the 24/7 number provided does not go through....telling me 'the MTN number you are calling is not available right now"" how appalling!!!",1
2023,Can't open the app on my new device,3
2023,Very nice up zenith bank,5
2023,Please how can i use dollar account with app?,5
2023,"This app is due for updating. Updates came in last March 13, 2023. Do something ZB.",2
2023,Excellent,5
2023,Awesome,5
2023,Good,2
2023,The network is not working perfectly,5
2023,"Ever since I updated, I have been unable to see my transaction history and I can't generate statement of account to my email. Biggest mistake",1
2023,I can't check my transaction history on this app why?,1
2023,"your is working before but now is dead mean is not working again, you don't respond to call and again your WhatsApp it's not working.",1
2023,"Today being 10th May 2023,I purchased data for someone and I was equally debited but the benefactor has not received the data and transaction alert according to the person. It is frustrating. Too bad",1
2023,"No matter how I update the app I can't believe my history ,it quite fustrating",2
2023,Best for banking,5
2023,Awesome 👍 remain my favourite Bank.,5
2023,"Zenith bank is the most annoying banking system in nigeria, For some time now i have been sending them mail, requesting for just statement of account and till now they haven't respond on the mail but if it's other Banks it would have been a minor thing i regretted banking with this zenith but i know what to do... I know that you guys are rich and famous but I till have a contribution for the little years I spent as a customer to zenith bank...",1
2023,I really enjoyed this app using my other phone and campared to other apps this app is tremendous...,5
2023,I can't download the app,1
2023,"I really don't know the usefulness of this app ❓ I can not transfer, buy airtime or pay my bill through the app, the word ""CONTINUE"" is not ACTIVATED OR HIGHLIGHTED in order to proceed to another page and my account is ACTIVE with sufficient funds. I deleted the app and downloaded it again, the story is not changed.Now the issue has been resolved.Thanks.",5
2023,Worst app,1
2023,Terrible app... I pray u guys improve... this app is not reliable,1
2023,You are literally the worst bank in Nigeria at the moment. I am unable to register the mobile app on my new phone for almost 3 years now. Worst still one can't get into your branch in peace. From rude security officers to sadistic customer service staffs. Terrible bank.,1
2023,I would have love to give this app a five star but most times If I want to use the app it will show me an error occured I don't know what happening 💔,1
2023,This app is automatically useless can't make transfer since I downloaded it,1
2023,"Login: I have not been able to login using app and internet...for a couple of days now. This is frustrating 😤. When app works, it can be really handy and easy to use. Good luck with log in attempts.",2
2023,Nice 👍👍👍,5
2023,I can't assess my bank statement. The app is misbehaving,1
2023,unable to install,5
2023,NOT BAD,5
2023,Everything about you guys is hell!!! Mobile banking doesn't even work! Worst experience with a bank!,1
2023,"The app works fine. It's easy to use. The only problem is with Zenith Bank network. For over a week, I've been unable to log into the app. Abeg, work on improving your network.",4
2023,AawwA aww wwa WWw ww,1
2023,Good and wonderful app,5
2023,"Dispite the continues network issues The last update just couldn't let me share receipt of any transactions except it is save and that lots of work, please you have to work on it. Secondly you can't also get access to your contact from the bank app you have put the number manually. Pls fix it",2
2023,It is very satisfying and easy for your online business 👌,5
2023,This bank is a scam 😒 I can open my app like three day ago pls. Go and sale is bank to opay..... this idiot zenith bank hold my 15k since three months now .,1
2023,Can't open the app,1
2023,The app keep saying No Response whenever I try to send money to my gaming account.,3
2023,"I changed my phone , cant logging again, stated i need hardware to unlock.",1
2023,Good service,5
2023,The app is frustrating,1
2023,"I used it for like 4 to 5 yars it's wonderful morment,",5
2023,I suppose give zenith bank zero 🌟 because dey don't have good network at All am even plaining to withdraw all my money from there and close the account,1
2023,Good,5
2023,"Zenith Bank app has become one wort banking app in Nigeria. You wonder what the hell is wrong with the management. Are they the only financial institution affected by the japa syndrome? Throughout yesterday we can't login (though was told fire gutted their data centre). Don't they have recovery procedures? It took Zenith almost 24 hours to fix, but you still can do anything when u login in. What the hell??",1
2023,"The app is really frustrating, logging into the app is only successful in 2 out of 10 attempts. Keep showing ""error has occurred, try again later"". Even in an emergency situation",2
2023,Zenith bank app is not working since yesterday the app didn't open or operate this is stupid bank I swear,1
2023,"This is the most useless bank app I've come across, not advisable for emergency because it will definitely disappoint. It only opens when it wants to open and the network is always bad.",1
2023,Very bad,1
2023,"I'm really frustrated right now. I've been trying to transfer for the past 2 days, but it keeps saying, ""The system could not process your request. Please try again."" Even the ussd is worse. Please fix this.",1
2023,"Been trying to log in,it keeps showing me ""Error"" for the past 3Weeks. Even tried to change my password still ""error"". Do Something.",1
2023,"6 years back,it was wonderful...but today""an error has occurred"" is the reigning slang.",1
2023,Worse Mobile App ever. 48hrs unresolved impediment on zenith bank mobile app ❓ This category of online platform is dead and worrisome. Experience with zenith mobile app for a bout 48hrs now is a pure proof of zenith insolvency and bankruptcy 😎 This is unacceptable and Leave so much to be desired,1
2023,Yall always have network issues,1
2023,Nonsense bank,1
2023,Zenith doesn't even deserve any star ratings at all... which bank app totally shutdown all day? I can't check incoming transactions and I can't even do any outgoing transactions. USSD is not working and app is not opening....kilode? To even think you guys keep deducting my money for watever levy you call it and maintenance which obviously nothing is being maintained.... I have also observed whoever handles d review response only respond to good ratings leaving the ones you ought to look into..,1
2023,"App is not accessible since 3pm to up till now 19.28pm evening, like what fk?",1
2023,"Can't access this app for about two days now. Once I try to log in, a msg will pop up ""AN ERROR AS OCCURRED. PLEASE TRY AGAIN LATER. "" I tried consecutively and many times, still no progress. Am very devasted with Zenith online banking system",2
2023,"The bank , zenith Bank is delusional.",1
2023,This app will take too long to load and most times will freeze or off your phone. So frustrating.,1
2023,Very Useless App. Worst App experience ever. This bank is useless I swear. Very useless bank.,1
2023,Very useless Bank and app. Can't access my money for days now,1
2023,I like it,5
2023,Not consistent; not reliable.,2
2023,"This app is just so annoying, I can't carry out any transactions. Everytime they always have one issue or the other. Everytime service is unavailable, please do something about it. As a student I can't even enjoy the services of a bank.",1
2023,"The app is very frustrating. everytime an error occur please try again later. Infact, using zenith as means of daily payment is the worst thing you will do for now. They will end up disappointing and frustrating you that you might turn a begger cause of them, whereas there's money in your account.",1
2023,Zenith is not doing fine again they should changed for good and improve on their services thx.,5
2023,Useless bank,1
2023,"Very annoying app. Takes a whole day to open. Nd if eventually it manage to open, the transaction is another level of hell. A poor anger management person should never use it. U might smash Ur phone",1
2023,Worst app ever,1
2023,"Money sent appears in my ledger balance, customer care executive said it requires upgrading. Can I upgrade via the app or via the Zenith bank email? or do I have to go to the bank, nearest branch is quite far from here. Just wanted to know, thanks.",2
2023,Zenith network was so so bad 😡😡,1
2023,Slow and sometimes wouldn't come up,2
2023,"Useless app I regret for open this account, I can't logging to my App again,very useless",1
2023,So good,5
2023,The app is not opening since yesterday,1
2023,"Poor Network, Very bad. The 1 star is undeserved",1
2023,It doesn't open when you need it most and it's not network issues,1
2023,"Dear Zenith, you are the most annoying Bank App after UBA Bank. Person no fit trust you again. Actually now I've an emergency but I no fit Login to App and I no fit dial code. So far you are the most useless right now!!!!!",1
2023,I am unable to log into the app. This has been happening for about a month now.,1
2023,"I can't even install the app in my phone at first I thought it was lack of space but I uninstalled some apps, yet after downloading it, it never gets installed. This is so sad",1
2023,"Please, my phone got burnt, I bought another phone, but I tried logging in again to access the app but I wouldn't acces it, is saying error has occurred please try again later and since 4months now I have not been able to access the app. please what should I do.",1
2023,Always have login issues,2
2023,It's the best app because of it consume my money unlike eco,5
2023,"It's like you people became worse this year, I can't make any transactions, can't view my history , sometimes to log in to access my money is an issue,you used to be the best bank ever,but now I don't even know what the hell is wrong with you people,you make a transaction you people will debit and not give me what i asked for stressing me out by having to go to the bank,worse on social media platforms when you try to complain you turn comment section and don't reply dms, what a rubbish bank",1
2023,"This app is very functional and it is good for transfer,airtime etc",5
2023,Great,5
2023,"Why is this bank keep scamming me, since 3 days ago all the money in my account is disappearing, I have emailed the bank but they're not responding, this bank is a fraud 😡 stupid and criminals are working as staffs",1
2023,"Zenith bank management you people want to finish us with charges you charge for transfer, notification, card, stamp duty and now every week you charge electronic are you the one that brought me phone or the data am using please you should stop this act its not fair",2
2023,"Nonscence,the way your atm machine does that's how you people made this app 24/7 no network damn!",1
2023,This app is not working on my phone again and i dont know what the problem is.,5
2023,Very frustrating app No history 🤬😡,1
2023,Unable to even download for a first time customer!,1
2023,"It was working fine for a while but one time 1,600 was sent to me and i got only 1,400",3
2023,If you want a good star from me then the app should function properly.. how can i login once in a while? Crazy app!!,1
2023,Why can't I log in? Is it compulsory I must have hardware token before I can log in on the app simply because I'm logged in on my old phone which is bad. What is all this? What kind of upgrade is that? What if one is stranded and isn't with their token? Y'all need to fix this Asap.,1
2023,Why is the app mb too large? The app is always having one issue or the other,2
2023,"There's been improvements on this update version but one can't share transactions slip unless you take a screenshot. Please, it should be looked into.",4
2023,"Please why is it that when someone send a message to your email it takes forever to respond, and even the customer care number doesn't go through, please respond to mail I bought data of 6gb for 1,500 Naira from the zennith bank app.. and is taking for ever for them to send me the data, if the data can't be sent to my number pls reverse back my 1,500 😡",2
2023,So nice,4
2023,You're my best God bless you,5
2023,I agree that this app is easy to use compare to other bank but I can't open the app on my phone unless I come back to play store to open it but currently I can't open the app at all. Please what's happening?,2
2023,"Why do I have to go get a token from the bank just because I changed phones? It's quite annoying,you should do better.",1
2023,Very nice app,4
2023,"This app can be really frustrating most times it's misbehave I tried borrowing loan on the app,but couldn't find loan request on it Fit it",1
2023,"So far so good, this app was good keep going 👌",4
2023,"I have not used this bank before, but due to what people says about it,so I will like to be using your using, that is why I want to download your app,a good banking family which is ZENITH family",2
2023,"This app is dead and buried , just like the bank it self , login is very difficult and and some times when successfully login, your transaction history will disappear, I have been try to login it but not working",1
2023,"This app is one 9f the worst I have ccome across....no history, just got alert of 5,666 this morning, no email, no history to know the source of withdrawal",1
2023,"What kind of nonsense app is this? I have been trying to register this app in my new device since 4 months now,it keeps say "" only hardware token can be used to authorised this request. I have cleared my cache, data even reinstall the app, it still saying the same thing. must I obtain a new token for me to be able to use your app. This is terrible.",1
2023,Good,5
2023,Good,1
2023,The app is trash. I can't get a statement if account and I also can't view my history at all.,1
2023,"Slow in responding, 2 no where to lay down complain of failed transfer, except u go to the bank, first bank have it. 3 no where to install ur picture in the app, the last bet not the least for the past two years now zenith Bank is the worst bank in Nigeria if not Africa in terms of NETWORK and failed transaction and not refound, Zenith Bank no longer work according to their name.",2
2023,Is it true that the app gives loan,5
2023,I've not been able to login for the past 3 days now. Always showing error,1
2023,The best,5
2023,very simple and easy one zenith app is the best for you,5
2023,"Very terrible app. I can't login or register my device. When I use the card option, it says I can only register my device through a hardware token. Nonsense.",1
2023,Horrible app.,1
2023,Worst bank app ever!!,1
2023,Good banking experience so far but you guys should update your data bundles. Why is there an extra fee for normal data bundles. My personal favorite 2gb for 500 isn't even listed,3
2023,This app is becoming a nuisance same with the bank. I have not been able to access my money through this app for a week.,1
2023,Goes offline if I toggle between screens. Can't send transfer receipts.,1
2023,"I don't usually give bad review, this is one of the slowest and wackess app I have seen. Sometimes when I want to stress my brain I just try logging in to this app",1
2023,Very good app easy to access but I can't find token app,5
2023,It's a nice app but the bank hasn't returned my money that was declined transaction I tried the customer service but no avail the app should have a place for complaints I have been debited twice yet they haven't returned my debited money Pls fix this issue,4
2023,I have been trying to install this app on my phone for some time now but it is not installing please what can I do,2
2023,Olamilekan,5
2023,Good app,5
2023,I cant open it on the new phone I got since i left Nigeria. i have to be looking for all sort of ways to transfer naira which is not convenient at all,1
2023,Can't register a new device. Its asking for hardware token but I have a Debit card,2
2023,Why does the newer transaction history go below older transaction history? New transactions history should be listed above all other transactions. Why should I be scrolling down looking for a recent transaction while the old ones sit on top of the list? This needs fixing.,2
2023,"I totally hate dis app it's so frustrating, I can't login my account on a new phone just bcoz of one rubbish token",1
2023,Open once in while,1
2023,Its great!!,5
2023,This app is horrible I can't even access it,1
2023,Nice App,5
2023,I like this app,5
2023,Overhyped,1
2023,My devices because I can't login to my zenith Bank application password again Please check on it now,5
2023,Worst Bank App that I ever use😥 very dull App no refresh button you have to log out and login back and their charges is too much after transaction charges u will still receive a debit alert of electronic transfer levy.,1
2023,Great app,5
2023,I can't add another device to use the app. The option to add or delete device only works with hardware token which not everyone has including me. It should be made to work with debit card. I have a new phone and I can't use it because I'm not allowed to register the device,2
2023,Why is your live chat not working?,1
2023,Fraudulent bank. Money keeps disappearing and lots of debuts without reversal. I wonder how they keep winning bank of the year. It can only happen in a corrupt country like Nigeria.,1
2023,I can see little improvement than I suffered previously,3
2023,Can't register my new device. My old device is bad so need to register my account in this device,5
2023,"It's so bad, I can't open my App anymore Since I update my zenith App",1
2023,Cool using this app,5
2023,Nice,1
2023,Good,5
2023,Excellent,5
2023,Unable to download zenith bank mobile app register device (enter pin+otp) without sending anything like that to me please how can I get it downloaded.,5
2023,Please my new app it's asking for token,1
2023,I was debitted by the customer servuce to fix fhe app and e token and it sfill doesnt work,1
2023,"I recently bought new phone Vivo v25 5g and I have installed zenith bank app and I am observing very strange problem anytime I do transfer I am not able to share transaction receipt , why is it so ? I have cleared catche and data and relogged in but still same problem 😔",1
2023,I have an already existing account for the app but on another device I have to register again???,4
2023,I can't download the mobile app on my phone,1
2023,Good,5
2023,Not able to login into my account,5
2023,"Zenith Bank services had been frustrating for me recently. I made payment using my ZENITH BANK ACCOUNT, the transaction was not processed by ZENITH BANK and up till now, my money had not been refunded.  Transaction Date: 08/03/2023 Amount: ₦60,140",1
2023,Nice 👍 app,5
2023,Very useless app i cant view my history.,2
2023,Very good,5
2023,"Too bad an app to be allowed to exist in Play Store. Other bad apps, will test your patience, but Zenith bank is this about the best you can do considering the need for a cashless new world? This deserves no star, but a 5👎 This one star was for playstore not for the this app. I AM DONE AND OUT!",1
2023,"Not too bad, but always affected by network",4
2023,Worse Bank ever,1
2023,😂😉😆😄😄🤣😀😁😅,5
2023,"Poor service, basically u can't register in the app",1
2023,"The transaction history requires attention as entering a date does not always yield results. Even requesting for email statement doesn't work. To improve customer experience, it is recommended to make the last 20 transactions easily accessible for review on the app.",2
2023,"Its not so good. I can get my email statement for more than a month, and I can't even get my statement gor a previous month!",1
2023,"Hello! I tried logging in but I keep seeing ""System cannot process my request. Try again later"". Pls help.",3
2023,Good and reliable. thanks,5
2023,Zenith bank has been frustrating. I regret using this bank. Its getting 2 days of transaction and nothing is working.,1
2023,"Its quite good tho , but its needs a 🅰️ new update .. Fast transfer app",3
2023,Stupid app and stupid bank. I have to pay to register my device on the mobile banking app now!? You can go to hell and burn there. Rubbish incompetent fools!!!,1
2023,Worst banking app in the country,1
2023,So good,5
2023,"After managing this app for quite a while it still affects me negatively. I've made several transactions to fund other accounts with my bank account, even though I was debited it has not reflected and I just don't understand why, at some point I'll just close my account. I'd advise not to use this app.",1
2023,"The data consumed is too much, what an heavy application!!!",2
2023,"It is rather embarrassing that a highly rated bank like Zenith have a horrible app like this. For days now, I have tried to login to no avail. And the bank is messing up big time this period- they are very very slow with sending alert and then you cannot log into your app to check the status of your transaction. This is really really frustrating. Something urgently should be done to improve on this app.",1
2023,So nice,5
2023,Good,5
2023,Very nice,5
2023,"Can't view my history, that's why I gave 2 stars",2
2023,Very bad service App doesn't open most of the time Transfers don't go through most of the time in general this is a very useless app and bank,1
2023,"If they born you people well don't send me my money, you people and your rubbish network",1
2023,"I tried to enter my app today me to register my device, even though is the device i always use and it even refused to accept my card details as a form of registeration even though i created the entire account with nothing but those card details now i can't use the app its basically just useless to me should just continued using USSD",1
2023,Ios iPhone version is far better than android version.,3
2023,Nice 👍,1
2023,Very low response but still manageable,3
2023,Good,5
2023,Why is this app writing unlink device when it was this phone I used and registered it. And I have been doing transfer before but now each time I try to open it is ruffusing.,1
2023,"Zenith Bank are so useless, as a public servant using Zenith Bank as my salary account I don't av access to payday loan, no payday loan is been designed on the mobile app. Access More, First Bank etc as payday loan for Public & Civil servant salary earner on there banking app.",1
2023,"Very terrible app, useless and frustrating... What is the essence of this app if I'll still have to go to the bank and stand in queue for hours just to activate it",1
2023,Excellent,5
2023,There network is very extremely bad,1
2023,"This app has really shown apologetic state of Zenith bank. This app is good for for nothing. To login is problem, to transfer from other bank to zenith. Doors closed.",1
2023,UBA app,5
2023,It not downloading here,5
2023,A vary great app,1
2023,This app is rubbish. Not reliable at all,1
2023,I love it so much,5
2023,"Now I experience hardship, the application is not even 0pen. When ever I login it will not open and is always showing. Your device couldn't open . why.",5
2023,Best Bank So Far,5
2023,Good,5
2023,"Sometimes good and sometimes bad these days. But since the beginning of this money redesign and cashless policy, the app has not really been leaving to it's expectation or former glory. All the same, it was/is a good app.",3
2023,Ismail yahaya,1
2023,Worst ever bank,1
2023,Excellent,5
2023,Best🕊️,5
2023,It me check the app if is good if is good I will give it 5 stra,3
2023,Good to go,5
2023,Please l cannot access this app is it obsolete I can log in now Thanks a lot!,1
2023,"I have difficulty in registering my techno camo 7, phone which will enable me to transact mobile banking. I have also followed all instructions without success, how may you help me please",5
2023,This app is not bad. But I am having issues with the zenith live as I can't get option to increase limit,1
2023,Ogun kill zenith,5
2023,Cool,4
2023,"They removed the N5,000 sent to me, and my account balance was -N6,600. Stay away. The issue has been resolved, i have been refunded.",1
2023,Worse experience. The app wont open unless it's at night I cant even trust it for emergencies 👎👎,1
2023,Yeah 👍👍,4
2023,"I wouldn't want to talk about the experiences all through the naira scarcity period but right now I don't seem to understand why I can't make transactions to other banks and same time can't upgrade my transfer limit using this app. Who ever that have been managing Zenith bank lately should RESIGN asap,.. This app is so annoying.",1
2023,Very stupid App i inputed my password they showed error messages and i tried to change my password with the card option details and they said i cant....like its really frustrating,4
2023,Seriously everything about this app is shocking. It works only when it feels like.. When ever you need it the most that's when it starts it's own bedtime stories..,1
2023,A very fustrsting app 🤦‍♂️😪💔,1
2023,"I couldn't transfer to othe people, even though it open after several attempt. Still it was telling me that the system could not debit me. What a annoying is that.",1
2023,"If I have my way, I'll never use such an app....",2
2023,Very very poor,1
2023,Very useless app,2
2023,If it's possible I would have given zero star...just so frustrating 😠😡,1
2023,Useless app . Which one is server is down when am trying to pay for something.,1
2023,Very unreliable App for transaction,1
2023,This is the worst app nod deserve even one star,1
2023,"This Zenith live app is frustrating my business. 1. It can't registered cooperate account. Only got to register with my savings account. This implies that all other accounts both cooperate,till account and savings account will be tied to saving instead of savings accounts,till account been tied to cooperate account. 2. It doesn't show accurate history 3. It doesn't show the history of my cooperate account at all ! Honestly the old app ""ZENITH MOBILE APP"" is far more powerful and better.",1
2023,Making transfers on this app is a whole struggle. I'm hoping to finally transfer all my money out and never have anything to do with your terrible bank anymore.,1
2023,"The worst bank ever is zenith, I can't even withdraw my money in peace, after successful transaction into my account I can't withdraw, it's saying insufficient fund, I can't check my acct balance, even to call the bank na wahala",1
2023,Excellent,5
2023,The most useless bank application ever,1
2023,Good,5
2023,Very poor. I got a new phone. Trying to log in to the app. But its asking me to reset my password.I have been trying to reset my password using the card details option but it keeps saying that i can only reset my password through hardware token. What's the use if i cant reset my password using card option? I have deleted the app. Don't like stress. I have other banks i use,1
2023,Love to download the app,5
2023,"This app is frustrating. It takes forever to open. Can you please fix it. I can't login to my app, it keeps saying system could not process my request for days now",1
2023,Hey I'm not able to log in to the app it keeps asking me for hard token before I'll be able to log in what can I do,1
2023,Very good,5
2023,I have issues with my app I can't get access to open my app since yesterday in don't know,5
2023,You are manageable now,4
2023,The most useless banking app...,1
2023,Cool sometimes,5
2023,"The app is easy to navigate but when trying to save money with the ""save 4 me"" feature, it keeps saying the format for start date and end date is invalid, what do I do?",2
2023,"It's a good app but the problem comes when u change device, it will request a token and it cost almost N2k for you to download and get a soft token.",2
2023,Thank h how. Weyrf Hu nk,2
2023,The worst bank,1
2023,Nice,5
2023,Its Okay,5
2023,"I would rate -100 stars if i could... very annoying bank because even after elections have ended, one is still unable to log in successfully sometimes and make necessary transactions... really really annoying... no cash in bank and no transactions on the app...",1
2023,"This update is so slogish, I've lost all my saved beneficiary",1
2023,Please try and make the app generate receipts in the next update,2
2023,This zenith bank app makes it more easier and faster to carry out transactions. Keep up the good work.,5
2023,The app is now slow to load. It's just frustrating,2
2023,It is nice to use just try it and see for yourself,4
2023,A very useless and frustrating app.....Zenith bank should top the list of one of the most useless banks in Nigeria cause what is this frustration every damm time!!!!!!!!!!,1
2023,Poor network,5
2023,Thanks for the update,5
2023,"This app is very very bad. Why is it that you can't log into the app, once you remember your details from your previous app, unless you go to the bank. This is very stressful. And please check your review and upgrade your app because the last time someone gave it 5 ⭐ was back on July 2019. That's to show you how inconvenience the app is to the customers. Try and upgrade it like other mobile banking app. Thanks!",3
2023,"This app is trash and useless,i can not log in since 3 days ago I uninstore and re installed, but nothing is different. What a nonsense app",1
2023,"I hardly open this app,,,its takes more time to open to dull How did i clear the data or cache please its unbearable",2
2023,"I've said earlier nobody should bank with this clueless bank who're extorting the had earned of a poor citizens but Afraid to extort that of the rich ,I will only advise when you go to the top right corner of the app click flagoff inappropriate,so that the financial intelligence should come to our aid and fight for our stolen money starches from our account, when you complained no one care to listen as they're all conspirators of the crime",1
2023,good 🏦,5
2023,Cool,1
2023,Plss help me with dis app is frustrating i don't see alart and am trying to download dis still doesn't work plss work on dis app plss,1
2023,The issue of transaction history not showing up is really annoying and it was not so before this update. please work on it,2
2023,So easy and reliable .. it's make my transaction easy,5
2023,I wonder what the hell is wrong with your bank I can't view my histor6but I see some damn prices on my acct and don't know where they come from,2
2023,I advise ZenithBank developers to please develop a new Mobile App that would be more interesting and with intuitive interface. This current App doesn't match the good name of ZenithBank. Please do something quick.,2
2023,My history is not showing,2
2023,I think it is a very better app that makes transaction easier for me to use thank you Zenith,5
2023,Zenith dey zuzu sometimes 😭😭,2
2023,great,4
2023,"The app is so poor, to login is a big problem in case of emergency",1
2023,"Zenith bank is the worst bank in Nigeria, very unapologetic about what I just said. They don't deserve even one star.",1
2023,"this bank is just rubbish, fraudsters and all sorts of scam is going on here ... they can't make account statement available for weeks, call customer care and they keep on for almost hour and at the end no representative will be connected to you... never think of banking with zenith",1
2023,The app doesn't even work 90% of the time.,1
2023,"I have been trying to login to my app but it's not working, Why? For several attempt, but everytime I tried,it keeps giving me problem, this is annoying honestly 😞😞😞 This application is so annoyed to me, I'm using my card to login but it's keep on telling me that I should use only the hard ware Token, even the hard ware Token is not working, what is really going on please 🥺🥺🥺🥺🥺🥺🥺🥺🥺",1
2023,"I have been using the app and managing it since I got it but now, it's reporting ACCOUNT BLOCKED. This started on 28th of March, 2023. I have tried the hardware token reset, the card details reset, sent a mail. Can you kindly help me out? I'm getting stranded. Thank you.",3
2023,"This app can't even enter my phone 😡😡😡!!!!! I've tried downloading it over and over and it still doesn't enter,!!,😡😡",1
2023,"App is stupid AF, locked me out for no reason can't access my money",1
2023,"I can't login my account in my new phone, the app has made me start hating zenith Bank itself",1
2023,Is good,5
2023,It is good app,1
2023,Thanks again and again,5
2023,OMO this bank use to be one of the best but i dont know Whats Going on .since a month now i cant perform any transaction . It not fair. U guys just fixed it plz,1
2023,This bank is the worst ever...everytime you guys always have a network issue or money sent won't be seen until you make a report like this....I am so disappointed in you guy I rated this 5star so many people will see how useless it is...zenith ur the worst ever I repeat pls credited my money someone sent..,1
2023,Good but I prefer opay ooooooo🥰🥰🥰🥰🥰 Zenith bank if e pain you well well oya fine me come my house you hear,2
2023,It's performance is highly unsatisfactory.,1
2023,Thanks You,5
2023,Good apps,2
2023,Oviazeria Friday,5
2023,Good,5
2023,I really don't know how to rate this app it used to work well but since the last update recently I've not been able to access my account from the app. I thought update is to make an app perform better but in this case the reverse has been the case.,2
2023,Love 😍,5
2023,This app is useless ans useful,5
2023,Poor network now its not like this before i dont know why zenith is my best before but not now because of the net work problem.,5
2023,"Can't view transactions history and cannot generate statements!!! Emailed your customer care about these as i saw wrong expected balance on the app as I get transaction alerts without balance. Surprisingly, the reply is that I shoud request for a statement!!! If I had the luxury of visiting bank branches I would not have used the app!!! Why can't you fix whatever is wrong with your app?",1
2023,"I don't see how I can't sign in without my card. And the app is asking me to use token. Token my foot! I've had enough of Zenith bank's wahala. Na to remove all my money this week, close the account. Rubbish",1
2023,very slow,2
2023,Trying to login to my mobile app on other phone its not working asking me for token. How do i fix it,1
2023,Deposit,1
2023,Rubbish app,1
2023,Good,5
2023,"Come next week I'll be done with this bank, i keep seeing deductions from my balance, without any alart or any reason, i wonder what this app is still doing in the play store, nonsense",3
2023,Done,5
2023,Is very good and easy,5
2023,This app is marvellous 😘,5
2023,"I wonder where you guys get your technology awards from because you guys are not there at all, what's the purpose of banking if I can't view transaction history??? It's only to debit people for stamp duty you guys are quick to do.",1
2023,Awesome,5
2023,"I'm giving it four star because after I have resolved the issue and I can now access the app, it has been working perfectly but I have not used it long enough to start recommending it to others. With time I may change it to five star or less",4
2023,Everything about this app sucks just a waste of resources,1
2023,Very poor,1
2023,"Since the day I opened my account, I haven't been able to activate my mobile app. They even tried in the bank, all to no avail",1
2023,It is good and also fast. But please encrease your rewards,5
2023,I love the app,5
2023,"This is so far the worse bank in Nigeria asides Eco Bank. The bank with the most frequent network issues, late to send transaction alerts, poor customer care service, infact, never respond to email complaints, even in the bank, the staff are way too rude for a corporate bank, worse of all is getting the app working on your phone, is a herculean task. I wonder what aspect of this bank I can say is satisfactory!",1
2023,It's too slow and frustrating,1
2023,It's not functioning well,5
2023,The app was convenient until I got logged out and it would let me in until I got a Token on my student account. Hope that has been fixed,2
2023,Excellent,5
2023,This app is really frustrating got new phone an trying to log in it requires to register device I selected card but it's not working showing hardware token only then why the reason for the card option 😒,1
2023,More reliable,5
2023,"What at all is really wrong with your app? Today it works perfectly fine, tomorrow it's off. Kindly work on it. It's really pisses me off.",2
2023,"What exactly is wrong with zenith bank? Your services are so poor these days, you are making life difficult for your customers, and you know there is no cash anywhere, we all rely on online transactions. I cant acess my account all day. I regret having money in this bank...",1
2023,Error almost all the time sad about it,1
2023,Too slow and worst,1
2023,"I can't login to my Zenith mobile app since today and is getting me pissed off already I have to uninstall and reinstall the app. people do send me money I won't see credit alert why?? Zenith you guys needs to work on your bank and mobile app if not I won't be making use of it at all. You guys can notice I don't use to put money there again like before, all thanks to Kuda bank",1
2023,Good,4
2023,It is very important for me to transfer money to my customer,5
2023,Worse bank ever,1
2023,I can't login with my card and my device has been registered before and now it is asking me for hardware token. The app is the only way I can make transaction because the ussd code is not working properly and now I can't login.This one of the most useless bank app in Nigeria,1
2023,"Dear Zenith Bank, Your support team and support system seem to be lacking in operational and systemic competence. I reported a case of POS declined transaction to your support team since 8th March 2023. It is almost 3 weeks without any form of acknowledgement nor response to my complain. I have called your customer care line severally and was kept waiting in line for 2 hours. I have attempted the live chat on your website without response for weeks.",3
2023,I am always having trouble paying for things either by transfer or card. This app hardly ever works for me,1
2023,"I've been unable to download the app, talk more of being able to transact, my experience has been terrible so far.",1
2023,Zenith has debited me since 3days now. I used my card via POS machine. Transaction was declined and still I was debited without reversing my money.. Thank you zenith bank..,2
2023,My experience is very frustrating and annoying,1
2023,Good,5
2023,Good,5
2023,Love it,5
2023,Very bad network I reget ever banking with zenith Their network is something else,2
2023,Fascinating,5
2023,Why cnt i install the app ?,1
2023,Wonderful,5
2023,Please I'm finding it difficult to download the app.. When it gets to 100 % it will start back,1
2023,You guys are criminals you are dedoting from my account without my knowledge you people should refund me,5
2023,This bank is one of useless bank in this country 🤣,1
2023,I am unable to generate receipt and bank statement. Kindly fix this issue as soon as possible for better customer satisfaction. Good app besides that bug. Thanks,3
2023,I think the app should be updated in such a way that one doesn't need a hard token to register a new device Otp can do. Please this should be looked into.,4
2023,Is making transactions so easy. In fact am really enjoying this app😀,5
2023,I don't understand i want to bank to help me out activit my app and then said i should go that is going to be okay,5
2023,"Using Zenith Bank has been one of my biggest regrets, Bad Customer Service, Network Delay etc. Closing the bank too though",1
2023,The app doesn't want to download what's the problem with this,1
2023,This App is frustrating. I can no longer generate receipt after transfer. I dont understand . What do I do?????,2
2023,I love it so much,5
2023,Good development,5
2023,Worst app ever 💔💔,1
2023,Google shouldn't be allowing Zenith Bank to use their product because it is worst to non.,1
2023,Fund transfer debited but beneficiary not credited..and none of their customers service attend to me,2
2023,Worst bank and app in the world....,1
2023,It has got to be one of the most 'non-working' banking mobile apps in Nigeria. Making life harder. The percentage of time it works vs when it does not at critical need moments is 20% vs 80%. It is erratic and cannot be relied on as a sole/only digital banking platform for any customer.,2
2023,Worst,1
2023,"Have been trying to reset my password using my visa card after supplying all the details and it's saying that it will only be possible if i have token and i don't have token numbers, what will I do it's very important for me now.",2
2023,"I made a mistake of registering with e token instead of card ,and they took 1,500.and now I've got a new phone,and i want to use my card in registering but they are still asking me to go on with e token Please how can I divert to my card i don't want e token please.",1
2023,I am unable to download the app. I have tried about four times downloading the app but it is refusing to install.,4
2023,"The app is a stupid app when it comes to downloading, zenith network is the worst I tell you.",2
2023,Very much good and fast,5
2023,excellent,5
2023,Nice,5
2023,"I can't activate the app with my ATM card details ,it's asking for a hard ware token.",1
2023,Good Mobile App but not working properly this days although it's a general issue in the financial institution,5
2023,Awesome but always hard to open at times,5
2023,"The most useless bank app right now in the world, i can't use my card to register my account on the app. You know how difficult it is to get inside the bank. I manage to queue for hours and finally got inside, all this useless bank could tell me is no network to resolve my problem. God will punish this bank for the stress i have go through and still going through. If i manage to enter your bank again, i am removing everything in my to a better bank",1
2023,I can't install. What's the problem?,1
2023,"Good, but at times frustrating",2
2023,Network very bad ☹️😣😞 but is cool 👍👌,1
2023,"After resetting my phone, i cant login with my card details. Had to transfer my money to another account via ATM. 😏",1
2023,Good job,5
2023,"EDIT: I have contacted Zenith bank on all platforms, on their official site and in your direct zenith Email. There has BEEN ZERO RESPONSE. even ziva on whatapps is not processing my complaint request. This is UNFAIR! Your Customer service us literally a scam. I have waited two months to receive my funds and yet can't even get ONE assistance with this.",1
2023,Good and user friendly..,5
2023,This app is bad right now hardly ever works,2
2023,This zenith bank and all its operations have been over-rated over the years. There poor network at every first and last week of every makes them the worse.. So useless,2
2023,The worst ever banking app. you cannot setup the app with your card unless you visit the bank. no any bank does thats worrisome,1
2023,This bank should be closed down,1
2023,This is a very convenient app for easy transfer.,5
2023,"Well Zenith bank is quite ok, even though my experience with them so far has been like a rough road, but all for all they are still trying. The main cause for complain in this bank is their constant, unending network issue, if they can deal with that, then everything is great. Oh!! I forgot one thing, the way they debit customers without the fear of God. But the app is amazing sha.",3
2023,Very nice app,1
2023,Zenith Bank Has Recently Become The Worse Bank App Ever ... I Sometimes regret ever having account with this bank & wish I can close it ASAP... everything is a mess with Zenith Bank,1
2023,Can't view my transaction history and regenerate receipt,2
2023,Awful anytime I try to register with my card it always don't work. It keeps telling me wrong credential and it's annoying,1
2023,I don't know what to say but it's will with you guys zenith Bank.,5
2023,Not satisfying at all,1
2023,Good,2
2023,When I want to transfer money it will write Authorized failed,1
2023,I love this app,5
2023,Perfect,5
2023,So Loving,5
2023,Zenith bank are scammers the use to debit my money every month,2
2023,I can no longer share transaction receipts from inside your app,3
2023,I love it safety,5
2023,"I hate this app with my soul, spirit and body. it is so fruatrating to use, to login is wahala. Zenith bank needs to work on it.",2
2023,"This app has been below par for a banking system that serves a lot of people. No network, delayed services and most times, I have been debited without the requested service been delivered. I currently have 2 of such issues presently which I need to be attended to as soon as possible. You really have to improve. Why doesn't the app have a customer service feature for laying complaints ? It is a minus in this regard",2
2023,Very bad,1
2023,My review is a complement for what this app is it is completely useless to i can't even transfer or buy anything with this app it just takes space and data.😡😤🤬 Now after using this app for more than a year I can't even login worst bank ever.,1
2023,The worst so far slow network delayed transaction,1
2023,I really Hate this Bank network system this Days is too poor for crying out loud zero to compare it with Digital wallets like Opay. You Don't even remember to reply peoples mails and complaint again Am still regretting it for making zenith my salary account Shamful banking network system,1
2023,Exceptional,5
2023,Terrible,1
2023,The app is fast and okay........,5
2023,Very hard I regret using Zenith for the past two months I'm unable to send nor of transfer Money from my account 😭😭😭😭😭😭😭😭😭😭😭 to install there app it's another problem unable to pay my school fee because of the problem I'm facing why me 😭😭😭😭😭😭😭😭,1
2023,"I think it is better to shutdown Zenith Bank entirely. You people has turned to a blood daylight criminal. If you dare forget any of your pending or unsuccessful transaction, is gone. Zenith Bank Nigeria is currently the worst bank in the world.",1
2023,Experience with this app is zero. I don't know why it has to be only with one's number to do everything on this app. What if that number is no more in use? Your mobile banking service is so old school and very poor. PLEASE UPDATE YOUR MOBILE BANKING IDEAS.,1
2023,Clinton ogbeide,1
2023,Why is bank statement not working You guys are not trying at all Transaction history is a mess and highly unreliable...we say let's manage bank statement now that one has not been working for a while for like 1 week I've been trying everyday consistently and I've tried to clear cache. It's not a bonus feature that you can just decide not to pay attention to I think your programmer is not aware not it's one of the most used features So buy more servers and expand please you have money Thank you,1
2023,Just Good,5
2023,This is the worst bank app I have ever seen. Slow network is something that is killing you guys. It's very annoying.,1
2023,Zenith bank as a whole is frustrating. Can you imagine that someone paid into my zenith account since one week and I can't see the money. Rather they are good at sending sms debit and their nonsense. Even their customer care line and email are of no use. Nawah. Let me just look for better bank o,2
2023,Thanks for your help and support,5
2023,"So I decide to update the app and the ""error"" has gone. I guess the update fixed the issue",4
2023,Just becos of contact list access restrictions 80mb?. Over a year of app update that's what u people added. Worst bank so far,1
2023,Been trying to download it... I've tried countless times... it's not working,1
2023,Amazingly useless!,1
2023,Takes too long to install,1
2023,"Sincerely, I must agree this is a great app, with good graphical outfit couple with ease and fast transactions embedded but interfacing regular use of the app becomes highly problematic. It refuses to open most times and owing to the cashless economy that's at play right now, I thought the update would include upgrading the accessibility aspect of the app but yet, it refuses to open most times despite stable network. Please fix this soonest.",4
2023,"For now your networking is not good,allways debit on p.o.s",4
2023,Why is it that cooperate can not use your app,3
2023,My experience with this app is very terrible they have been advertising that they have the best services but to my surprise their service is very bad even the customer care services is terrible I even went as far as going to their online chat even that was not as they advertise I made a transaction and the transaction has not been reflected and I went to a customer care to complain about my issue they saw my message but they ignored it even the customer care line is faulty you wait like 10 minut,1
2023,This app isn't good,5
2023,"Zenith bank have many problem bad netwark, they denie me of my money",1
2023,Good,3
2023,It was so fantastic,5
2023,Awesome 👍,1
2023,What a great app,5
2023,"I love to use this app, but it's not downloading at all",5
2023,It's so very slow and annoyed,2
2023,New member,5
2023,It will be awesome if a way of reporting failed transactions is added to the functions in the app. This will make it easier for customers to report failed transactions. Thanks,3
2023,Poor network 😭😭 u guys make me cry something's because of ur poor and disgraceful network just try and upgrade ur network and everything will be fine,1
2023,It doesn't installed haw can it be using,1
2023,Zenith Bank PLC,5
2023,very bad I'd give zero stars if I could,1
2023,Aopreciate,5
2023,This app is frustrating to download ☺️,5
2023,Best to use this time around Fat app very good to use,5
2023,The Worse App/Update I Have Ever Come Across In My Life. Can't Do Anything Since I Updated. This Is Frustrating & Terrible.,1
2023,This app is becoming awful and hard to access....,1
2023,Good,2
2023,It not good,3
2023,"It doesn't allow me set up with my card and pin details, and where will I get hardware token from",1
2023,"It only shows my ledger balance , so confused",5
2023,"This app is difficult to download I don't understand,I don't know what to do I needed a better way that I can do transaction",1
2023,"The app is not that bad,at least i know if the transaction is successful or not and i can generate receipt. The only problem i notice so far,is that,to login to my account is not going through most time",3
2023,Not available on Android 12. Please release update for newer fones. Thanks,3
2023,I'm sick and tired of you guys why is it that banking with you guys is so difficult 🥺🥺💔,1
2023,Nonsense,5
2023,"This bank and their app has been frustrating all this yesrs bad service, unimagienable withdrawal charges I don't advice this bank",1
2023,"The mobile app is very poor ,zenith Bank suppose to upgrade it by now ,I would rate it low because it's not up to expectations, sometimes when u went to check a history ,it doesn't comes out",1
2023,"Why can't i add two zenith accounts on my app at the same time? You should have made it possible dor people with more than one account to add it on the same app, instead one has to get another phone for that",1
2023,"Pls work on ur connection, I've been unable to access my account for a month now, I'm closing this account, worse bank ever,, I've never hated any bank like this, zenith Bank literally has frustrated me, i can't make transfers, Everytime I try to login, it says error, I'm closing this account... Rating this 0.00%.😒😒",1
2023,Nice 👍,5
2023,This app is giving me problem about hardware token seriously,1
2023,"The app has been so frustrating recently, for over one month now have not been able to access my account through the app. From your request can not be granted to all kind of messages will pop up.",1
2023,"This app needs updating. Transfer history, real time transaction, generate receipt, log in (sometimes you need to try several times b4 you get in), are serious issues with the app that need to be resolved ASAP. The app was updated last in 2021, imagine!",1
2023,Cant get token,1
2023,Very good,5
2023,wonderful,5
2023,"Please why am I being debit for electronic money transfer levy twice in the space of 7 days, isn't the electric fee once in a month??????",1
2023,Easy to use,5
2023,A woundeful App so far,3
2023,I dont even like this app Coz since the day have download it، I can't transfer money to other bank since this days,1
2023,the app is fairly good because sometimes it works and sometimes it does not,3
2023,"This app is really annoying and very foor l, what is this ???? Seriously",1
2023,Very poor,2
2023,Good,4
2023,Good,3
2023,Nice,5
2023,Need upgrade,2
2023,I love this app,5
2023,The app should try to integrate dispute resolution as most of my disputes are never resolved. I fear to use the app because there are frequent failures and resolving them has not been yielding. When reported at he branches usually nothing happens. Would be nice to in the app where one can initiate disputes,3
2023,Love it,5
2023,Very unreliable. Refuses to open a lot of times.very frustrating,1
2023,"Hi, pjease i need international study loan. Thank you.",5
2023,I won't just install,2
2023,Excellent,5
2023,Awesome,5
2023,Is not accepting my password again,3
2023,Worst bank ever Is there is any means for me to rate 0 🌟 I would have,1
2023,I love the bank because it my bank but I cannot transfer because there is no network,2
2023,The network barrier is often and always,1
2023,I think the app is operating well,3
2023,"This app or bank itself is giving me headache, somebody will send you money no alert, if you want to transact using ussd code is a problem, to use app is like fighting a war. Calling customer service, it will ringing no one is ready to speak with you, ATM is totally rubbish. Security guards, they will be looking for a bribe before they could attend to you. I don't think this bank is still in EXISTENCE. I will advise CBN and EFCC to please come to our rescue. It seems fraudsters have taken over.",1
2023,"App doesn't open, fingerprint doesn't work *966# doesn't work, customer service doesn't reply, sms alert takes hours to come. An overall negative banking experience. 1 star for trying.",1
2023,Good.,5
2023,😃,5
2023,It good,2
2023,Error trying to open new account,1
2023,Am always disappointed when every i need to do an urgent transaction,1
2023,Can you fix this app please. Can't even login jeezzz. Always service unavailable,1
2023,It is good but sometimes is have a network issues and doesn't have a dark mode,4
2023,The app is dead,1
2023,Good app 🥰,5
2023,By far the worst bank app I've ever used. Consistently unreliable. Lost count of the number of times this app has embarrassed me especially when shopping. Time to pay via transfer and the app would show error messages. It won't open. I had to move my business account to another bank to maintain my sanity.,1
2023,Every nice,5
2023,Cool,5
2023,"Was app ever, it takes more than 20 attempt before ones can access the app",1
2023,"I recharge airtime to somebody through this app ,this morning uptill now the person have not received the airtime. What is the problem and you people have debited me",5
2023,"I wish I could rate them 0 star been unable to transfer with both my card and online,I haven't eaten anything since yesterday.I am highly disappointed",1
2023,This is so much 😭😭😭 frustrating 😫 what non-essential thing,1
2023,Good.,4
2023,Good 👍,5
2023,"Worst app, always with bug. If you try to login, 7 out of 10 will say unable to log in or service is temporarily unavailable try again later",1
2023,App isn't working,1
2023,Why must this app crash I'm sick and tired of this,1
2023,Good to no how it works on a mobile transaction transfer,5
2023,Very poor services,1
2023,Normal,4
2023,The app is so annoying i don't knw what to say again my 97MB just waisted,1
2023,This is one of the worst app I've ever seen. It's never available when you need to use it. It's from one system error to another. This app itself is going to make me change my bank. I can't deal with this anymore.,1
2023,To help me no more queew,5
2023,"You guys took my 23000 naira, and you're now finding it difficult to pay back! You're really evil!!!",1
2023,"The most useless banking app so far. Couldn't log into my account for weeks now, just keeps crashing. Wasted my data due to uninstalling and re-downloading the useless app several times and also changed phone thinking it was from the phone but it's the app.",1
2023,This app is quite frustrating.. always difficult to login . An error has occurred please try again later,2
2023,This app needs an update. It's very slow to even bring up the fingerprint login option. It's completely outdated. I'm leaving this bank soon,2
2023,So where are we now what is the situation now,1
2023,Nice,5
2023,I activated my account but yet it doesn't work it's shows me DO NOT HONOR,1
2023,"Pls update the app, it has been so damn long💯🙏🏿",5
2023,Sani,5
2023,Awesome app,5
2023,"In the past few weeks, it has been abysmal to say the least. Been trying for over a week now but simply can't do anything on the app. Can't even as much as log in. I have regrets having my account here.",1
2023,"I have been unable to open this app for the past one week. Each time I try to log in it displays an error messages that says.... ""An error has occurred please try again later."" It's very frustrating and discouraging. I have checked to see if my app is out of date, but found out it is up to date. So what then could be the problem?",2
2023,Good,5
2023,I can't login anymore its telling me to log out of my former phone and its spoilt how do I go about it.,1
2023,Slow,5
2023,"Hi. Using this app has been very frustrating for me, sometimes when i perform transfers it tells me unable to debit, other times it just logs out. There is no place in the app to lay complaints. The most annoying part is when you're trying to log in and it says unable to complete now or service temporarily unavailable please try again later. This is one of the useless banking app out there just like the bank. Please do more to improve your services.",1
2023,Good service,3
2023,The service is poor and its annoying when you can't open the app to make transactions because of the numerous frequency of bad zenith network.,1
2023,Excellente,5
2023,Good,5
2023,Nice,5
2023,"I don't just get it what's the use of zenith bank and it's services, you can't send or receive money even your app is top level rubbish...I swear after this whole Saga about new money I'm closing my account imagine opay and palmpay even more reliable",1
2023,The app was working normally until this recent update. Anytime i open the app it keeps writing 'error'.,2
2023,Open zenith Account number,5
2023,"I can't buy airtime using the app , so annoying and frustrating",1
2023,"The worst banking app ever, I can't even log in",1
2023,Zenith Bank please kindly update your mobile app this version stuck most times I want to open it.. I miss the last version very fast unlike this one.. update this one for smooth transaction...,1
2023,"What a terrible app, frustrating....",1
2023,Zenith Bank should work on their Mobile banking App. It's always say An Error occurred try again later. For so many times it used to this.,2
2023,Good app I enjoy this app,5
2023,We,1
2023,"""Electronic Money Transfer Levy"" is being charged on my account on a weekly basis, Why? I operate a savings account and instead of getting interest, it's all about charges. Do something or I close my account. Stop the stealing.",1
2023,It the best bank 🏦 for me,5
2023,I regret ever opening an account with zenith bank,1
2023,Very bad app refused log in always showing error,1
2023,I like my bank what ever happened,5
2023,I can't seem to be able to recharge my line with this app,3
2023,I can't access my account for over 3weeks with the app and Ussd code. it's becoming frustrating.. I taught Zeneith bank is supposed to be the best bank..,1
2023,Worse bank experience ever,1
2023,"Zenith bank please kindly refund my account back, my account was debited after withdrawal from POS and it is past 7 working days but am yet to receive my refund. Please kindly look into it. Thanks in anticipation",1
2023,Great and user-friendly app.,5
2023,Is good,1
2023,Poor network,2
2023,Great,5
2023,This is my bank i rearlly appreciat the activities of the bank.,5
2023,Awful,1
2023,Annoying,1
2023,Humm very bad,1
2023,Perfectly ok,4
2023,"Thieves who is ronke bamidele adeloye,I didn't authorize any transactions yet my money left o,give me my money o,why are you proe wicked",1
2023,When is Zenith Bank going to update their app since 2021?,2
2023,For better transaction,5
2023,Zenith Bank network is too slow even when you try login the app the respond is always error the app isn't useful at all imagine you can't login the app at your own convenience time please we beg for zenith Bank to improved,1
2023,Great,5
2023,Very bad,1
2023,Frequently have login issues sometimes,4
2023,This app is very bad no way to login and it finish data quickly than any pls don't download cause no network,1
2023,"1. The app doesn't connect when needed. It usually says ""Server temporarily unavailable."" 2. The app UI and design is quite old. I think you should take a look at UBA's mobile banking app to draw some inspiration for a new design. The design layout in the illustrations here in PlayStore is not actually what the app looks like when installed.",2
2023,"This is now the worst app, from best to worst....What really happened to you guys? Please, fix yourself up.",1
2023,Very poor since yesterday. I don't know why. I can not login and it's sent me messages from Gmail that's success login why I can't login .,1
2023,Too slow,2
2023,Worst app ever,1
2023,Very very very very very poor,1
2023,So frustrating,1
2023,This the worstest bank app have ever seen since last week I can't login to my app to access my own money what can of rubbish is this,1
2023,"To login is always very difficult,but once you're in,it's easy to make transaction Please work on the app, it's really frustrating",1
2023,App not always responding and transacting with it hell,1
2023,Stupid app never works. I keep trying to login but it won't. Always error. Fixup asap.,1
2023,If there was a zero star that is what I would have given. Zenith bank app just never works. I will advise if you are just starting up with the Bank close it and open another account. When you complain on their social media plateforms its takes days for them to rely.,1
2023,I changed my device and now I'm unable to login again,1
2023,The last few weeks has been hell using this app.,5
2023,Not user friendly,1
2023,Horrible user experience,1
2023,Good,5
2023,I did not enjoy dis zenith bank network,5
2023,Some time network not working properly! Why not?,5
2023,The Internet is very very poor now.,4
2023,"This is actually bad🥺 they should try to upgrade and fix the problem of this bank a whole not only the mobile app Even tho I read the customer comments about the bank yet I downloaded it still the same, still malfunctioning.",1
2023,Fraustratiing.,1
2023,"While logging in, error msg pop up for days together.",2
2023,"Why has there been no update to the app since 2021, other bank apps update regularly why doesn't Zenith Bank's ? The user experience on the app has been going down because of a lack of much needed updates.",1
2023,I don't like using this old zenithbank app and I can't download the new one.. so annoying,2
2023,"So much more convenient than the website. But With reduced functionality. And for some time now, much less reliability. What's going on at your back end, Zenith?",4
2023,Very poor,1
2023,Very poor,1
2023,"The app was great. But in the last few months, it has brought me nothing but regret, frustration, and embarrassment. The most unreliable banking experience ever. Runaway from this app. I can't even login anymore and you people keep sending me email to download your app. Thunder fire una.",1
2023,Too bad. Not working,1
2023,"Zenith you guys fall my hand. All your platforms a wacky now. Ussd not working, Whatsapp,ni way, app can't log in...",1
2023,Hi zenith it's my first time to register on a phone yet not working it's written application error or third party sha...how can u elp me wit it,1
2023,Make una try upgrade this app na ah ah! I can't see details of credit alerts. Only when I transfer! Bad.. really bad! Would've given 0 starts if theres any like that,1
2023,Excellent,5
2023,One of the best mobile banking app I have ever used. If you ever think there an error in your transactions due to network just wait a While everything we be corrected automatically. I,5
2023,"Please why you must have token before install and using a zenith mobile app? And even if I downloaded the token app , put my details like account number, atm number and pin but connection error I can't get access to the token app and I cant use zenith mobile app without token what can I do?",1
2023,"The Most Important, Useful and Powerful Financial Business Network's Online Globally 🥰😍🤩🤗🤡🌞🌛🌝🌜😇🤠😻💘💖💕💌❣️💟💔💋💯💥🤑🏋️⛹️🤾👩‍🦯👩‍🦼🚴🚵🧗🤼🤹🏇🤺⛷️🏂🪂🏄🚣🏊🤽🧚🧞🦸🦹🧝🤴👸👰👩‍🚀👷👮🕵️👩‍✈️👩‍🏫👩‍🎓👩‍💼👩‍⚖️👩‍💻💪🦾👏👍🙌👐🤲🤝🤜🤛✊👊🖐️✋🤚👋🤏👌✌️🤘🤟🤙🤞🖕🖖☝️👆👇👉👈✍️🤳💅🙏💯",5
2023,Bad bank when we needed it most,1
2023,Zenith bank app has obviously become the worse bank app ever. I regret wasting my data to download the this app,1
2023,It has been so poor lately I cannot open the app and am trying to update it it's not updating Whenever I try to log in they keep telling me service temporarily unavailable for the past 2-3 weeks it's frustrating,1
2023,"This app has given me nothing but frustrations. Can't upgrade the app,can access the app except at midnight hours this is not good at all , I'm really disappointed 😞 How do I upgrade my app ?",1
2023,Poor. This app needs to be updated since October 2021 haba na. Most times the app won't open. This is the worst bank app ever,2
2023,The token is not being sent to my. Gmail or phone number,1
2023,The worst bank mobile app I have ever seen,1
2023,If I can get half star or minus 1 star. Very usles app. Zenith bank has the worst network. I have moved all my money to OPay before I faint,1
2023,"Zenith mobile app has become the most useless app I've ever used, I can't login let alone do transfer, it's really frustrating, fix it",1
2023,What a banking made easy app you're 🥰,5
2023,Worst app ever,1
2023,The worst banking app I have ever used,1
2023,It's been very terrible lately. I can't even access the app nor make transfers. I can't check my Bal can't even receive transfer alerts,1
2023,Sometimes you can't log in for days.,1
2023,The app is simple but very very frustrating. Most times refuses to open. Fails and Disgraces user often,2
2023,Please you guys should update or delete this app from playstore,1
2023,Why is there network failure . it has been a week now I couldn't access my bank account please restore it as soon as possible OK,1
2023,Can't login can't register,1
2023,Terrible in this cashless policy,1
2023,"Sincerely speaking, this application is not of help at all. Most of the time you log in, it's not responding. Frustrating pple's lives.",1
2023,App isn't working. I can't view my transaction history. My transactions doesn't appear on my history after transaction is completed.,1
2023,It's unfortunate that all my high hopes in using this app was dashed. The app hardly works correctly. Login in has a 90% chance of failure most times. I always see a warning message about network issue. I have complained via twitter but nothing done. It's most unfortunate. My worst app ever.,1
2023,So amazing,5
2023,Using this app has been frustrating even before this cashless wahala started...,2
2023,Good,5
2023,"Zenith bank deserves no star. I urge anyone thinking of opening an account with zenith to forget about it,u will get frustrated I bet",1
2023,Such a great application,2
2023,The app is not stable.,1
2023,Good,5
2023,Excellent,5
2023,I can't register my device using the card and pin option.,1
2023,Good,3
2023,"Worst app ever, haven't been able to open it for almost a week now",1
2023,Nice one,5
2023,This app is very good and helpful,5
2023,Network Problems,5
2023,Good,3
2023,This app frustrates even more than the banks duplicitous and frivolous charges.,2
2023,"Well I just started using the app for couple of months now since I lost the sin used in the registration , the only problem I have with the app is it's doesn't work well most time you try using it",2
2023,This app is the worse... Pls fix it,1
2023,Stupid app,1
2023,"I only use this app to view my balance, nothing else. I can't even make transfers or buy airtime, it's really frustrating",2
2023,Cool and amazing So good,5
2023,Slow to respond. How can I use Short code to transfer?,5
2023,Fast and reliable,5
2023,Fantastic,5
2023,Very deficult to install,1
2023,As you people are making everybody suffer dis period zenith bank.. everyone working in that zenith bank in hand with closing down of it with people's money you people will suffer till you beg hand In hand your families and children children especially the manager and one's in charge...for us suffering for our own money that how u people will suffer to live... As far God is seeing peoples heart and suffering he will pay all of u people back in double foldes,1
2023,Please I have zenith bank app on my phone I have been using before so I forgot the password so I'm trying to create a new password but is not working so I don't know what to do,5
2023,"You should do well to change the sign-in process. We don't have to go through the stress of putting 10-digit account numbers before we can access our accounts. Speaking of access, the Access Bank app does that very seamlessly. Almost every and any other Nigerian bank has made their UX very seamless and stress-free. Have you seen the Kuda banking app? Sweet! Clean!! Muah!!! I urge the Zenith Bank Dev team. Copy those guys! You guys are already doing well. But you can do better.",4
2023,nice app,5
2023,Very good,5
2023,I like it,5
2023,This app is so good for me,5
2023,Lovely,5
2023,"My experience with you people for the past 3 weeks has been shameful, I recharge my prepaid meter on 8th of this month and another recharge last week Tuesday till now I'm yet to get token neither has my money been reversed, I sent many DM on IG which was ignored,I'm an expectant mom with kids,please treat as URGENT thanks Send back my money beko",1
2023,Nice App,3
2023,It helps,5
2023,"Can I register for myself, without going to the bank, before I can use this app",1
2023,Worst app ever,1
2023,"I am pleased and gladdened to be associated with the primary colors and all that's associated therein, this app to be prescise and ofcourse Mr Jimmy Carter sorry Jim ovia, have longed for a people of class style and excellence all my life cause that is what an who I am but acient banking practice did me no justice but glad this app and all associated came on stage, it's been a staggering wonderful experience with this balance checking and knew lease of life and environs, a splendid exceedinglys",5
2023,Bad Network. App doesn't Open. Regretted the day I opened a zenith Bank Account. They even charge too much. Pls don't open a Zenith account. I would give them Zero Stars if it were possible.,1
2023,Totally down and disappointed,2
2023,I want to be sure if this app is an official zenith bank app if I have not been scammed because I have given out my details already,1
2023,So easy to download,5
2023,Good,5
2023,Good,3
2023,This bank app efficiency is poor.,3
2023,I'm sick and tired of zenith bank..I can't do transfer or even buy data or pay any bill it keeps showing authorization error..what's the meaning of this.for real y'all deserve no star at all,1
2023,Perfect,5
2023,I can't transfer This app is nonsense,1
2023,Unsatisfactory,1
2023,This is one of the worst apps ever. Go back to the former way it was.,1
2023,"Quite easier, goes a long way to reduce the hassle of going back and forth",5
2023,Very poor services and not encouraging,1
2023,Excellent,5
2023,A very annoying app to use... It hardly open,1
2023,You should close this bank cos you guys are now clueless on how to manage a bank. My rating is -5stars (minus 5 stars),1
2023,"I can't even log in. Just downloaded the app and it's claiming there is an (unexplained) error, which frustratingly leaves me at the sign in menu. Even if I wanted to register, it would be the same message. This is so sad as I have something very important to do with the app only to be terribly let down like this",1
2023,Poor services with network issues.,1
2023,This app is not working well. You cannot log in to your account.,1
2023,Curse zenith Bank and their useless app 😡,1
2023,Excellent,5
2023,"Zenith Bank mobile app is completely useless. Using this app is completely frustrating. It's important you people do something about it urgently. If there's something worse than one star, I'll give it.",1
2023,Try to improve more on your network,3
2023,Best,5
2023,Love it,5
2023,"This is the worst App in the history of Apps, Zenith bank is a failure. Transfers do not work except at midnight, no single transaction works during the day. There are no newsletters, no communication whatsoever. Stupid bank, that takes its customers for granted. This is failure in all levels. Shame to the management of this bank. even baby banks of yesterday offer better services. Please employ more young people. You guys are stuck in your old ways. Rubbish!",1
2023,"I have to try multiple times before the app could open, Keeps telling me ""An error has occurred, try again later""",1
2023,Nice app but please don't debit me unnecessarily,4
2023,Had to delete the app is trash ussd code also trash everything is trash,1
2023,What is the meaning of this rubbish you people should upgrade your app.....transfer history is not working and my one has hang the should be a way to complain through the app,1
2023,"Why can't I login to my account anymore ever since I flashes my phone, must I always go to the bank anytime that I want to login to my mobile app?? Honestly I'm not really happy with this.!!!!!",2
2023,How do I get the hardware token please,3
2023,"Most useless bank in the world right now, nothing works in this bank I'm closing my account soon rubbish bank.. refund my money criminals",1
2023,"My mobile is not working, they keep telling me Staff hand been disabled, kindly download the new Mobile App. I have done that and yet I am still getting same feedback.",3
2023,"Something should be done about the size of the app or a lite version be created. I don't need those overrated features; just something to do my transfers, airtime, pay bills and data. The other features making the app heavy are unnecessary to me",1
2023,Online transfer not working,1
2023,"So, you people closed your banks because you fired your IT guys, claimed you have network problems and for the past 2weeks the app has refused to send out my money. Yet it receives money. After you are done playing, I will withdraw every dime and close that account. You are the worse bank in the world. 2 freaking weeks, I can't send or withdraw my own money. Especially in this time when cash is scarce in the country. Your app is 0 rating. Thieves",1
2023,"Nothing in my life will make me bank with zenith bank againnnn worst app nd bank ever ,the connection is the worst cant even do a simple transfer or log in at times, the connection is the worst 100%",1
2023,The worst app I have ever used.,1
2023,"Zenith banks are now operating like POS merchants their atm machines can't pay there customers but it pays other banks users because the withdrawal fee they wanna take , even there apps ,transfer and withdrawal system isn't working rubbish bank",1
2023,This app gave tough time. I was unable to use my GLO data to login. I can only mtn. Why?,1
2023,FAIR,3
2023,"Dis app is very frustrating, can't login to my account since last week Monday, pls what's really happening I'm fed up",4
2023,Make una stop nah I Neva chop since nah which kind package be this one 😒😒,1
2023,Rubbish,1
2023,Always having transaction errors,1
2023,A very good App,5
2023,Your the best zenith!!!!,5
2023,Poor service these days,1
2023,Best banking app to use for daily transactions.,5
2023,I forgot my password and cannot register a new password please help me with a new password so I can use Zenith Bank App Worst bank have ever seen it should be shut down totally i am changing my bank debited me for no reason i haven't seen my money till today miserable 😖 bank,1
2023,Good job,5
2023,Bad,1
2023,Bad,1
2023,Your system is too poor,1
2023,Someone transferred money into my ZB account 3 days ago but I still haven't received it but the transaction was successful...how can I get my money back or refund it,5
2023,Love it,5
2023,Wonderful,5
2023,Nice app,4
2023,It's cool,3
2023,"It's just stressful I mean if it an online bank why do I still need to go to the bank verify 😒😒😒 and u guys ui is not good looking at all needs an upgrade 👍. If u guys online banking can function smoothly you guys will be my number bank of choice, because waiting in line in your bank is really horrible 😥.",1
2023,Also a nice bank that is reliable,5
2023,"Very awful,bad bank app the worst in Nigeria",1
2023,This is a bank you should bank with,5
2023,Very poor app. I have downloaded it twice but can't install. I have wasted enough data trying to install yet it's not working,1
2023,"V.Good app and fast ,use for savings accounts. And translation",5
2023,Good,4
2023,I love this app,5
2023,Very good and useful,5
2023,Good,5
2023,It's terrible,1
2023,Good morning please I I'm having issued with your app to download I don't know why pls I want you to rectify the program pls thank,5
2023,Very poor,1
2023,What a nice 👍 app,5
2023,Good,5
2023,Very poor in network. I sent money since is yet to reflect on my account. The only things is good at is to tell me my login time has expired. Slow to show my money if I deposit or transfer to Zenith bank. So annoying using this app,1
2023,Very disappointed with your service for months now.,1
2023,It is very frustrating. Pls fix this app,1
2023,This app is good,5
2023,The most poor banking app,1
2023,"The app is so useless, you can't even open the app and when it manages to open you can send money or airtime without getting debited And the fact that they don't even try to update the app and fix the problem is more exhausting",1
2023,Very bad app ... i ever seen... always server down... not even we can able to do a single transactions......,1
2023,Very poor service,1
2023,What's the use of an app if you can't login to your account for a month now and emails to customer service is most likely not read again or understood by them. I got a reply to send screenshot on an email with screenshots already 🥴 I may soon need to review my relationship with this bank.,1
2023,Good bank,5
2023,Too bad now days,1
2023,What a poor app. Can't transfer money.,1
2023,Awesome,5
2023,Please how can I apply for my statement of account through my email I tried using it in the app but not working I tried contacting zenith email still no response please just assist me in doing it so I can be getting my own statement of account instead of going to the bank and more over the bank app net work is very poor please try and fix it so it will work perfectly well and also when ever I want to do transfer it wont go it either the app will close automatically or it will show me error,2
2023,so good,1
2023,Worst app you will ever use in ur lyf You can't mk and damn deposit through quick teller,1
2023,Very bad login experience,1
2023,Good,5
2023,"Money was sent to my account since about a week now... It has not reflected in my account. I thought the person did not really send it... I had to make my brother send me another money since it was urgent. He sent it, but since morning, I have not still received it... Zenith bank, why me?? You people are actually making people's lives more difficult. Please let me have my money... I'm begging",1
2023,Yes I m sure,1
2023,The app is good but difficult to install.,2
2023,"Getting very frustrating to do any transaction with this app,during the last Christmas this app was off for almost two weeks.. For the past two weeks now, one will be lucky to make a successful transfer in 72 hrs. I don't know how you keep winning bank of the year,personally you don't deserve it.. Zenith bank will always dissappoint when it really matters,thanks to my wife and friends that will always bail me out through their different banks... There is such a great need to improve more..",1
2023,Thanks god,5
2023,"I deposited 20,000 naira into my sportybet account,the money did not get to my sportybet account and I was deducted from my bank account, please you guys should do something",1
2023,"Guys, honestly this is frustrating. Your bank is really embarrassing people and affecting our time and productivity. I might really not continue with you guys again. Your service is bad!",1
2023,The app is completely useless. You can't use it when you want. Anyday it works you will be lucky to use it twice a day but not 3 times,1
2023,"I've not been able to log into my account since last week. Transfers have been an issue... this season should cement your status as the best bank, but it's been the worst so far...",1
2023,I regret opening an account with you guys 😠😠😠 i keep loosing money on regular basis without reverse 😡 so disappointed. And this is the only bank that over stressed me to open account with. Even to login to the mobile app is 50/50..... Hmmm,1
2023,"I can't login to my mobile app,I have been using it before now . My password is not acceptable please need your assistance thanks",5
2023,This is the most useless bank app ever. I haven't been able to log in for the past 3 weeks. It's both frustrating and annoying.,1
2023,You guys don't deserve one star walahi,1
2023,This bank is the most unreliable stupid bank I've had. I am a student and this bank gives me more issues than my books,1
2023,Wow... So good,5
2023,Rubbish bank. A total mess. Nothing has worked since 5days ago.,1
2023,Will never open. Keep saying an error has occurred,1
2023,Recently I can't view or log in to this app as it keeps showing me error for days now leaving me stranded with no cash and no means to,1
2023,The most useless bank right now,1
2023,"Logging into the app is always a hastle, the service is very slow and frequent transaction errors, just to list a few of the many problems with this app.",1
2023,Zenith bank is the most useless bank in Nigeria You people should refund my money ooo I have tried calling them its not available Please close up that rubbish you call a bank,1
2023,Worst bank ever very slow on network and charges is too much which one is electronic money transfer charges 100,1
2023,No network on Mobile App since friday,3
2023,Very poor,1
2023,So cool,5
2023,Very poor network,1
2023,Most useless App and bank ever seen. Please close the bank,1
2023,So why the poor banking system This could have been resolved long ago What is happening,1
2023,Both the bank and the app is so wack and unreliable. Don't use it if not you go wash plate.,1
2023,This is the worst bank I have ever used in my life in the sense that to login is a problem. The virtual assistant they provided is also very useless. Nothing good that the bank has and the worst of all is their useless charge that came out of nowhere like sms notification charge.,1
2023,"Zenith bank, why ?😑 So if someone is in the hospital and in serious need of money, this is how it'll end up being a sad story... Mehn ... This is so sad right now ... Can't make transfers...",1
2023,Useless app and bank. Only name they have. For app not to work for almost 2 weeks now and I want to move money,1
2023,Mobile app faster and easier but atimes doesn't work,5
2023,Have been unable to log in for the past four (4) days. Each time I try it gives me the message (Warning An error occurred while processing your request. Please trying again.) This is so frustrating cos I can't make any transactions!,2
2023,"Totally a trash app. Can't make any log in despite your bank having serious issues with ATM withdrawal, bank withdrawal even USSD TRANSFER",1
2023,"I don't know if I should delete this nonsense app from my phone, what kind of app is this? Even microfinance bank is 900% better than this. This zenith bank is a total scam. I think they know what they are doing including their nonsense IT team. This app is a total mess, login errors everyday no improvement. I cant use for my transaction cos unable to login",1
2023,Your app already have the award as the greatest disappointment of the year. Your app and your bank have make life miserable for me for the past four days.,1
2023,"The app refused to let me login, it has been like this for days now",1
2023,why can't I log in ????? isn't this wickedness,1
2023,"This app is frustrating. I can't transfer cash, I can't pay online ....... I can't do anything with this app since Friday last week. Please fix it.",1
2023,Godforbid you people,1
2023,The absolutely worst app I've ever used. It's been hell in the last 6months.,1
2023,"Beware⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️ This is the worst bank to bank with. Like why have you guys kept us all stranded for days....I'm done because this is highly frustrating, embarrassing, and draining. I wish I could give ZERO STAR😡",1
2023,This app is very very frustrating and disappointing. Most times it can't open and when it does it's almost impossible to carry out a transaction especially to other banks. Checking transaction history is impossible. These problems keep going on sometimes for days. This is too bad for the image of a huge Bank like Zenith Bank.,1
2023,Stupid banking app ever in the history,1
2023,The App is not responding,1
2023,Its giving low budget app It needs an upgrade quickly,1
2023,Very useless app,1
2023,One star is even generous for how I feel today. Since Friday I have not been able to log in to the app or use my Zenith account. I have had to borrow money to my gtb so i can carry out transaction. Yet no word from zenith bank or prompt fixing of issue. As if things are not bad enough getting physical cash but even the cashless policy is not possible if we can transfer or use card on pos machines.,1
2023,"Zenith Bank is just not good, for a week now have not been able to received alert. And if with this they will lose alot of customer because their Banking system is slow, please do something about your network people are losing money",1
2023,"What exactly is wrong with this app. Well it isn't the first time the app will refuse to open but with some patient for hours it will. But for the past 6 days, I can't open the app. Kept popping out error occurred. Even your WhatsApp Robot whatever the name is. This one is saying I don't have an account. This is frustrating. I can't make transfers or pay bills..... Work on this abeg. Everything about your banking is getting suck please!!!!! I'm already frustrated well enough..",1
2023,"I can't even open it, and it's annoying 😞",1
2023,"Don't bother to open zenith bank account,,if you have an account with them already just take your money and run,they are the worst bank in banking history ,,very mean and wicked,you will go to bank they will not give you cash,there bank app is not opening so you can transfer and withdraw from another bank,Atm is not working,even Ussd code,you cant even check your account balance,you cant recieve money to your account,God will punish zenith bank for me.",1
2023,Services has been very bad lately but they are still trying,3
2023,This app is frustrating I can't even login it's so annoying,2
2023,"Horrible experience, horrible service. Am literally stranded right now. I can't even describe the loss this useless bank has put me into right now. None of their services including mobile App and USSD has been working for the past five days now.",1
2023,Worst bank app ever,1
2023,"Zenith bank is the worst bank in Nigeria ..No network to do anything, i can't even login my mobile app for a while now,it keeps saying network error..I'm closing my account",1
2023,I found it difficult to log in into my app for almost a week Finding it difficult to make transaction,1
2023,"This app upgrade is very poor, crashes so often and does not open for days on end pls fix this mess",1
2023,I can't login for over a week now & no response to my email. Network & customer service is very poor,1
2023,"What is going on Zenith Mobile app I can't login on the app. I need to make some transactions, please see to it. What has android users do to u that you denied them your latest version?",1
2023,I have not been able to log in into my app for upto a month now,1
2023,Good,5
2023,Very frustrating!!! Total nonsense,1
2023,"So unfortunate that this app has not been working for almost three months now and you people are doing nothing about it. You try to login and it will tell you an error has occurred, please try again. You people should think of the solution to this, Zenith bank should be above this.",1
2023,"Very poor app. Epileptic and unreliable. To worsen it, the customer service is zero. I have not been able to log on for days and when I called the customer dest, the prompt options were not functional and my mail was not even replied.",1
2023,My bank,5
2023,"It's giving me error lately, network issues",1
2023,I love zenith bank mobile App is number one in Nigeria,5
2023,"Zenith bank is the most worse bank in Nigeria. They are so useless, frustrating in a nutshell, is not reliable bank",1
2023,"Trashy bank, trashy app",1
2023,The app is good but frustrating due to lack of improvement and development like others bank access bank,3
2023,The worst bank I have ever heard in the history. I'll migrate from that jungle,1
2023,Awful,1
2023,Not able to login for the past two months,1
2023,❤❤❤👊👊,1
2023,"App doesn't work, so bad, I'm beginning to hate this bank, it works like a bad idea, they deserve something leaser than one star",1
2023,"This is the worst bank ever, network issue everyday, can't even use the mobile app and ussd this is so bad 😞😞😞",1
2023,Good,1
2023,"The worst banking app, I've ever used. 8 of of 10 login attemps you'll always get an error message.",1
2023,Rubbish bank. They will frustrate you with bad services to the point where you will be exhausted.,1
2023,"Zenith is currently frustrating me, I can't do anything in the app it's not opening, you guys should please work on this,the country is already hard don't make it harder",3
2023,Rubbish app,1
2023,Disgusting,1
2023,Terrible!!! Can't access the app. The Ussd code doesn't work as well. You guys need to fix your entire system. Cause what's this STRESS for???,1
2023,"This app is now a total rubbish. I can't login any more. Every time I tried to login it says ""WARNING. An error has occurred. Please try again later"" and sometimes it says, ""WARNING. System could not process your request. Please try again later.""",1
2023,Your bank is the worst,1
2023,"Please can something be done regards the bank app? I cannot LOGIN. Secondly, i need clearance with a transaction from a foreign currency since last year. I have not been able to view it even up till now. I honestly do not know why Zenith service is not responsive to this concern. I have done the needful by reaching out, but it all proves abortive. I would want the team to solely review these because it can cause a lot of customers to stop banking with them which would eventually result to loss",1
2023,I can't login to the app,1
2023,I can't register my account on the app. It keeps saying invalid credentials.,1
2023,Anytime i tries to log in it will say error code or internal processing error which i don't understand any no services too in there network Bad UI/UX Worst Bank service This app has been my worst experience,1
2023,Please I just downloaded it. How to use it please,1
2023,I think it's high time this app is brought down for non-responsiveness. It's been almost a week of downtime. Too bad.,1
2023,Bro this app is absolutely trash....I can't even login when ever I want too...the app keeps telling me errors and it is really frustrating considering that I am entering the right logins ...please fix this problem,1
2023,Very poor,1
2023,Great,5
2023,"I can't login into my bank app which is very frustrating, and sometimes I will buy airtime and I will not receive it and I can see my all my last transaction payment which I did.",2
2023,Worst bank app ever,1
2023,I wish I could give half or zero star It is terribly annoying and frustrating that I cannot even access my Zenith Bank App for several days due to some errors I don't understand. I will come back to give a higher star review when you guys improve. Please look into this issue.,1
2023,I can't access my mobile app for the past 8 hours. It's so frustrating,3
2023,I like this,5
2023,For over a week the zenith bank is now the worst bank in the history of banks nothing working. They are not even telling customers what's going on,1
2023,"I have been having terrible experience with app since the past three months and most frequently when the end of each month draws near...Issues like the app refusal to sign me in to enable access my account and even more .. zenith bank is gradually dropping the ball lately .last posted a year ago. Recent post 6-jan-2023: I am here with the same complain,your app can't even grant it's user access to log in for a while and there's no effort done to explain this issue,I can't even login for days",1
2023,"The main issue I have with this app is login problem, I keep receiving ""an error occur while processing your request"" for days and I will not be able to log in.",1
2023,The worst app I have ever used...I can't perform any transactions and my app stopped opening 😢 Then my USSD isn't working 😕 I'm sick of this bank,1
2023,The worst bank on earth,1
2023,"The app doesn't work since almost a week now, can't even open the app, worst experience ever among other mobile banking apps",1
2023,Zenith bank puts me in constant stress when I am buying items because I have to check if the app works as it constantly doesn't work and has issues.,1
2023,This banking app is the worst I have ever used. Hardly works. Always showing errors while logging in.,1
2023,"Every time i try to open, it always says an error occurred while processing. Please try again later",1
2023,I don't know the reason why I couldn't download the app,1
2023,Thunder fire Jim ovia and his useless bank . I can even bet that he doesn't use His own bank for transaction.,1
2023,This app is useless the bank is the worstest bank in africa the app may not open for 3weeks useless bank and app,1
2023,"What's going on with this app, I can't login since 3 days, even your card doesn't work, I'm tired of this bank, I've just missed an opportunity because of this, since yesterday I can't get something to even eat, you've money but can't use it anything, I've promise myself once this bank comeback on, I'm taking all my money out to another bank, I can't experience this again",1
2023,So bad service render I have been frustrating by the bank service can't login into my bank app for almost 4 days now and this is not fair at all I have been starving cause I can't even get into my bank app to make any transactions,1
2023,the most useless banking system in the world,1
2023,What is really going on with this app for weeks now I can't even open the apps,1
2023,Nice,5
2023,The update app runs really slow and loads like a snail,1
2023,100 megabytes of uselessness.,1
2023,Not working on my device,1
2023,"This is the worst app so far, I can't transfer and I can't withdraw. Even to use the pos with my card no way, for over a week now. This is more than frustration, this app deserve no rating rather than shame. It's disgusting and I hate it.",1
2023,The app is Trash,1
2023,"I'm having to re download the app because I mostly use online banking 😒. The former app I had to delete was so useless to the point that I couldn't login again as they were telling me incorrect details..... please don't let it repeat Edit, I did as you said 🙂and now I'm having to redownload this app for the tenth time in two months",1
2023,The bank is completely useless. I cant even access my funds for the past 2 days. I would advice to find another bank,1
2023,"Very useless bank and app Just don't think of ever Banking with Zenith and if you are already, kindly go close down your account. I'm stranded on a very high level for days now with money in my account with them but guess what... I can't access it by any means. You'll soon go into extinction Dear Zenith Bank",1
2023,"I don't know what is wrong with the app, I'm trying to register my account on it so i can access it, it keeps saying account not found",1
2023,"This bank and its app is the most useless in the world... I'm not sure anything is more stupid than this. The bank app never has network, so it's completely useless on your phone",1
2023,Boring App,1
2023,Very slow software now no agree to open,1
2023,Too bad I haven't been able to login into my heart since 2 weeks now I don't know what's wrong and ever since the new money currency have been this is happening to this bank I don't know what's going on,1
2023,Zenith bank what exactly is wrong with your service? for the past few days now I've not been able to login into my app and I still haven't received transfer someone made to my account for the past 3days now. What exactly is wrong with you people. You asked and begged people to Open up an account and bank with you people and yet you make it difficult for people to get and make use of their hard earned money.,1
2023,"I wish I could give no star ⭐ for this app,....if you guys haven't perfected this application why force people to update?....ive been trying to log in for days now its been showing server error....so annoying and irritating",1
2023,The application is really frustrating. The app is not opening and when it opens you can't view transaction history,1
2023,"Very dull unable to login them always tell you problem occurred try again, useless app so far",1
2023,I have been unable to access the app for the past two days. I will like to know what is wrong with this app,3
2023,Worst banking app ever. It never opens when you need it to. Keeps saying try again later for a 3days now,1
2023,Not responding,5
2023,Worse app so far! always no network!!,1
2023,I'm not even giving a star.. for several days now I can't even open my app to make transactions.. used code isn't working... You guys are really what they say you are o.. the worst bank ever 😩..ah ah..,1
2023,"for weeks now, it shows error message while trying to open the mobile app. I can't make use of my funds.",1
2023,"Zenith bank is the worst bank ever,I have never experience this type of frustration, infact it shall never be well with you people,I cant login to the app since Thursday, which means I can't transfer,if you go to bank no cash,ha God punish you people from generation to generation",1
2023,Totally rubbish app so frustating Am trying to logon and it keeps on telling me and error occured pls do something about that,1
2023,"Very very poor services, moreover server is down almost entire day and if you lucky then and then you will be able to make any transaction",1
2023,This app has refused to open for several months,1
2023,perfect,5
2023,This app is really frustrating before you login into the app it takes time and it's painful because you won't be able to do transfer,2
2023,I have not been able to login for a week now. Thinking of transferring all my funds once i get access. I am tired of all these. You guys are really frustrating me.,1
2023,This app was working great but for the last few days it's been terrible 😵 with the cash shortage now I can't even log into the app to do transfers and even the ziva WhatsApp system isn't working and the shortcode keeps returning an error message that they couldn't find an account associated with my phone number smh but I was using it just fine untill a few days ago.,2
2023,Itz not working during the day...🥲 rubbish app always disappointing,1
2023,The app is not fast i can not do any transaction since a week now the app is not good for me at all please find something to do about the network,5
2023,I can't log in to my app to make a transfer please what is going on?,1
2023,Very poor app for the past few days,2
2023,"Very useless app, highly unreliable.",1
2023,I can't assess the app,1
2023,"This app is just sth else, can't even run transactions everything is so bad buh I give it one star sha",1
2023,"I've been unable to open the app. Keeps on saying system error. Very frustrating for me, rectify as soon as possible.",2
2023,This upgrade is really frustrating. Have been trying to open my app but refuses,1
2023,"Very poor, services always unavailable",1
2023,This application is so poor to the level of 0% i can't even check my balance so annoying.,1
2023,Refund me now 😡😡😡😡😡😡😡😡😡😡😡😡😡😡 worse bank ever 😡😡😡😡😡😡 refund me better refund me,1
2023,"The app will not open. Always there is error, try again later. When will this be fixed?",1
2023,Logging in has become worst Error code always You people treat costumers both on and off line the same way May Good help us in this country,1
2023,Hello please i don't really understand what's going on my mobile app has not been working for the pass 3week now....hope my money is save because i would not hear any store from your bank Oh......I also bank with UBA and the App has not been giving me any issues.. PL fix your app....,1
2023,"I don't know why the app is telling me that (there was an when processing my account) I know is that I give one of my labour the app. Through xender, I don't think that can cause the problem 🤕 am facing?",2
2023,Always frustrating people. I can't make transactions with the app anymore which makes me spend a lot paying for POS fees😤. Now I can't even login for some reasons I know nothing about,1
2023,Not so good. Service is unavailable almost all the time.,3
2023,"There is very big problem in connecting to this app, it keeps displaying message error each time I try logging in.😡",2
2023,Loving your services Keep it up.,5
2023,"What exactly is wrong with Zenith Bank?! It just seems like you guys are tired and you don't care whatever your customers are passing through using your service. There's issue with your Mobile App and the USSD code. Please fix up this things, it's really getting annoying tbh.",2
2023,Were are you,5
2023,If it is possible to give u a zero star ...I would have given you ....for the past few weeks ...no access to account ....always no network 💔💔💔😭😭... can't even make transfer ...pls improve ... it's so so so so so so so so so so so so so painful 🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲 🥲 🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲🥲 pls do that with immediate effect,1
2023,It is so frustrating. It will always tell you error processing.,1
2023,This App Is A Mistery!!!,1
2023,"For the past three days I have been unable to use my money because the app has refused to log me in, fix this!",1
2023,This app is worst. I can't login to my account.,1
2023,This app is a very frustrating app including the bank itself . How will I have money and I can't have access to transfer it and to even login to the app. This is nosense,1
2023,"Presently I find it difficult to sign in. An error occurred while processing your request or the system is unable to process your request, please try again later is the comment I always received.",2
2023,I can't login my app for a week now,1
2023,Very terrible.... Network issues always,1
2023,"Since the new currency note issue, I've been having problem logging into my account. Please fix it as soon as possible.",1
2023,"Since this year begin I think you guys took an oath to frustrate your customers. It has been from one problem to the other mostly network related. For the past one month my mobile app has refused to open. I get alerts really late, transactions hanging...ahah!!!! Wetinn!!! To frustrate people no de tire una?. You guys have started again...I have clear data and cashe, I still can't access my app. Please do something.",1
2023,Am havi g problems login in my account.,5
2023,You guys are not trying infact I regret using this bank what nonsense your rubbish always hits different first I can't get a new ATM because mine has expired now this app isn't working for over 3 days 😾😾😾😾,1
2023,"I regret downloading such a stupid app, I can't even open or register it talking of using",1
2023,"It has a good banking interface, but then; it is soo outdated compared to recent banking apps updates. In terms of banking apps updated features; a visible way to see your account limitation and upgrade, your account officer's contact details, international money transfers like the access mobile app with your naira account, western union cash out from the comfort of your home like the Alat by wema app, and more others. An upgrade with these features and more would be really wonderful and nice.",3
2023,Bad y'all should better create another zenith app this is app is so annoying and slow,1
2023,Very poor bank. App and services all in the gutter. Always has issues logging in.,1
2023,this is the most useless banking app ever. never available when you need it.,1
2023,Good,5
2023,Always network issue till now,1
2023,"This is literally the worst app I've used so far. I have not been able to login for the past three days, it keeps telling me ""An error has occurred while trying to process your request'. When I used the app before this problem occured It loads for minutes while trying to process a simple request like checking your transfer history. I'll really appreciate if a solution is provided urgently.",1
2023,Logging into Zenith Bank app recently has been terrible. A bank of it's magnitude needs to do more.,1
2023,"You people should improve.. At first the app was running smoothly for me but as lately, i can't have access to it. Each time i want to login it will be written thus,""AN ERROR OCCURED WHILE PROCESSING YOUR REQUEST, PLEASE TRY AGAIN"", i feel frustrated whenenver i encounter such an awareness because ay the end of it i won't make any transaction because of my inability to access it even with enough data subscription.",2
2023,For some days now my bank app is not working 😞,1
2023,The struggle to become worst app this day is real. Keep it up,1
2023,Very poor network,1
2023,It's been great using this app for so many years without any disappointment. I love it.,5
2023,"The app function is so poor , one can hardly make a successful transfer which ends been debited frome one's account. After a transaction, it takes days before you can see your actual balance.. the app and zenith bank as a whole, has been very poor lately.",1
2023,"This app has been having issues for three days now. I can't log into the app. It keeps saying "" an error has occurred, please try again later"" even though all my details are correct. Fix your freaking bank issue or I'm changing banks. I'm not rating you. You don't even deserve the one star.",1
2023,Useless,1
2023,Bad app,2
2023,Very nice,5
2023,Most useleas bank and app in the world... Gooshh i need to change bank,1
2023,"This app is very bad, always error...!",2
2023,Not good,1
2023,For days now I have not been able to login to the Zenith App. What a poor service. This kind of downtime at a critical in this nation is inexcusable,2
2023,What is going on with your app why can i acess it?,1
2023,"Can't view transaction history Now, can't even login Worst bank app",1
2023,🤬🤬🤬,2
2023,Everything about Zenith bank is useless not is work USSD is not working zenith Bank mobile app is not working this bank came to frustrating people life bad network all the time,1
2023,"Dead! Dead!! Dead!!! What kind of app is these,if you guys can't help someone at the bank,aleast let someone use these app in Peace. Always showing An error has occurred.please try again later, this error na everyday,everytime, every month?",1
2023,I don't like this bank at all. It's not just the app it's the bank itself. It sucks for real,1
2023,This app is really misbehaving it needs update asap,1
2023,Terrible network,2
2023,"I can't login, no sms alert for some days now",1
2023,"For the love of God don't use this bank. You're welcome. They hardly correct errors, charges is high and the mobile app is poor compared to other banking apps.",1
2023,Why are guys so frustrating,1
2023,This app is very useless,1
2023,"Using this app and the bank self is very frustrating, I have been trying to log in since last week and it's saying error occur, OMG I don tire of una oooo.",1
2023,"This app works only when it feels like working, please fix this",1
2023,This is the most useless bank app I have ever use...,1
2023,"I hate this bank , worst bank ever🏦🏦. Can't even transfer 🤬🤬🤬🤬🤬🤬🤬🤬😡😡😡😡😡😡😡😡😡",1
2023,The bank as a whole is very uncoordinated,1
2023,I wish I can give u guys ¹\² stars... Since Friday I can't enter my mobile app always showing me error... From tomorrow am moving to Union bank... Better than u guys,1
2023,The worst banking app ever. I wish it was possible to give 0 Star or half,1
2023,I guess its good but you still have to work on it,3
2023,"The app has refused to open since today. In fact,if I survive this situation this month,I will be a permanent goodbye to Zenith and its app...useless and inefficient . GTBank is the best.",1
2023,It's good and nice,5
2023,My app have not been opening for like three days now,1
2023,The app is still very mad logging in is almost impossible,1
2023,Worst bank app ever Rubbish Always frustrating their customers,1
2023,"Try fix all the bugs , app doesn't open all the time. That's very very bad",1
2023,"Still finding it difficult opening, error stuff upanddown 😥, somebody should help me pls..I'm at the final stage where you put your account number and phone password",1
2023,This application is one of the worst app in recent time.,1
2023,App is difficult to open. Everytime giving error message,2
2023,"I tried logging in and they are showing me ""This service is currently unavailable",1
2023,Mobile app NOT working for days. I have sent an email with the screenshot of the error message which has prevented me from login in and access to my funds today Sunday 5th February hoping that the bank will rectify this anomaly. It's totally frustrating.,1
2023,This period is so frustrating...,1
2023,This app is so annoying I can't even login into mt account after several trials. Login in is by luck even when the network is good. I feel like abandoning the app and the account since its not useful for urgent transactions,1
2023,Very useless app. Zero customer service. Cant even reply a chat despite how urgent it is.,1
2023,Horrible bank. Horrible app The glitch is frustrating,1
2023,"Went from being one of the best banks to the worst bank in Nigeria. 23hrs out of 24, there is always one network problem or another, accessing your funds when you need it is almost an impossible task. Thank God i switched to First Bank.",1
2023,"I regret banking with you,I wonder how you people won the best bank of the year 2022,rubbish people,app no dey even open,they keep telling me to try again later,for a whole good 24hours and still counting.i recommend you people -½,I can't even access my money anymore,na hostpot I beg person to on me,so I will come here and say my mind,as you can see,I'm not happy,so I no mind the language I dey use talk.",1
2023,Good account,5
2023,This bank na just rubbish,1
2023,Good APP,5
2023,Worst app ever no updates im closing my zenith bank account ones my money is out what a stupid app,1
2023,I'm so disappointed with zenith bank,1
2023,I am hating this bank as the days go by. They contribute highly to my mental stress. App never opens. History is never seen. Transaction alerts comes after 5days. Customer Service is unreachable. Why are you guys still in business buying fake awards? You guys need a serious regig.,1
2023,Trash. Hardly works,1
2023,Bad network 🥲,1
2023,I can't register why,1
2023,"This app does not open all the time. I can't use the ussd code either, how can a code that I have used for years suddenly started saying my phone number can't be linked with any account in Zenith Bank? The internet banking says select how you want to login but would never bring out the option dropbox. I am just fed up with this Zenith Bank.",1
2023,Looks great but not yet,4
2023,"Worst banking App ever,I can't open my App now for the past 36 Hrs,Customer care lines/channels are unresponsive and scammers are using this opportunity to defraud customers.Sell ur bank or find competent management,how can you lock people away from their funds for days without any message,ur ATMs are overcrowded and bank inaccessible.Open up ur App so I can withdraw my funds and if you still have funds with them take it out.Incompetent people,you should be Nigeria politicians instead of bankers",1
2023,If you need to be frustrated then download this app. I've updated more than 5 times and can't log me in. Don't bother installing this app.... Really frustrating and left me stranded many times. Worst bank ever,1
2023,I couldn't login to my app... It kept on showing error,1
2023,Zenith Bank app is the worst bank app God terrible experience,1
2023,Very bad network,1
2023,This app is rubbish total rubbish Very frustrating and annoying Bank app I regret using you people bank rubbish If I get bitten up because of all this failed transfer thing is GOD that will punish your bank I tried using USSD you're telling me my account number is not connected to this phone number is like you people want to run mad I rate your bank 0 out of ten,1
2023,"Worst App so far from the worst Bank in the whole wildworld. One cannot make transaction neither through this app nor with their ussd, unless sometimes in the midnight. I cannot recomend the Bank to anyone. Customer service very poor.",1
2023,"Today, I bought bathing soap, detergent and body lotion for the family with some foodstuff, just for me to pay, my mobile app refuse to open, ATM declined yet I was debited, USSD fail.... I had to drop everything and quietly stroll to the house! Buhari + Zenith bank = Disaster",1
2023,I hate this app its so frustrating most times if I want to make transfer it won't open it keeps bringing an error has occurred pls try again later..........I want to use money and am unable to transfer its nt even opening at all....so frustrating,1
2023,Why cant i install the app,1
2023,Unreliable Bank. Zenith Bank is the most unreliable Bank in Nigeria due to it's network problem Can you imagine always having network problem just common airtime is difficult to obtain in simple way using zenith bank It is unfortunate.,1
2023,This zenith Bank mobile app is one of the worst performing banking app in Nigeria now It has been clouded by both network and system problems It's not opening It's not login in U can't log in to transfer U can't transfer with ussd Even when it managed to log in after several days transactions is not successful Very very frustrating 😡😡,1
2023,Why i cant open the app? And it's very hard to receive alart whenever someone send you money?,4
2023,Inefficient and disappointing,1
2023,"Since morning now I could not able to login to my app,even ussd no work same with yesterday I'm totally confused I don't know whats really going on😔😔😔😔😔",1
2023,"Habe been trying to login into my bank app butit""s not going theough",5
2023,Good time,5
2023,"How can you say cashless yet your app could not connect, you people are not serious.",1
2023,Terrible network issues,1
2023,"It doesn't work when you need it to very very very unreliable, you can't count on it to work if you need to make an emergency transfer",1
2023,Zenith bank I have been using this bank for years now . But recently your network issue is quite alarming. I cannot even log into my bank app . Please the management should do something about it 🙏 😫 it's frustrating,5
2023,Worthless bank,1
2023,Terrible app and banking experience. Nothing works. This shouldn't qualify for a bank,1
2023,For the past 1 hour this app has refused to open And this problem have been happening ever since I downloaded this app Worst Bank Worst Banking app ever,1
2023,I regret using this bank this bank os unreliable Pls don't ever think of downloading this bank or registering with this bank you will regret it later Omo I don dey wash plate since now People con think I no get money pay,1
2023,Poor network always,1
2023,It's difficult to login after registration,1
2023,Good,5
2023,"Unless app, can't even login, when u login to make a trandfer,u will be getting stupid error message, so frustrating...",1
2023,Wonderful,5
2023,Great and excellent,5
2023,Very good application 👋,5
2023,"It's so crazy how we can't even use this app properly, doesn't function well, you can't transfer your own money, you can't even check your balance. That's a crazy system",1
2023,Horrible horrible,1
2023,its so bad that sometimes you cant even send money and you wouldnt see alert often anytime you used the bank such a bad bank,1
2023,My history wont load.. All the transactions i did yesterday didnt show,1
2023,"This app is one of the most useless banking app I have ever used,to login is always a problem, zenith Bank worst bank ever",2
2023,"I would have rated this APP zero if possible. The APP has not opened for two days, and the last time it opened, i couldnt make transfer, it was just saying authentication errors. I cannot withdraw on the counter, neither can i make use of ATM/ POS and yet to transfer through APP and USSD code is not going too. You guys are the most wicked organisation i have ever seen.",1
2023,"I don't know for other people, but for me it's the worse and most frustrating app and bank I've ever used, always having network problems. I'm very sick 🤢 and tired of banking with your bank. Unecessary debiting everytime",1
2023,"There is no flexibility in the app re-installion, I will have to go to the bank every time I change my phone before I can access my account. Some of us don't have the luxury of time to waste at the bank. At least other bank app can be reinstall and account can be easily accessed. If you want to secure our account there should be another alternative not this. This is frustrating and annoying, it will be appropriate to look into that. Thank you.",2
2023,All the best,5
2023,I have been trying to reset my password. It keeps telling me that my details are wrong and doesn't work. Please fix it,1
2023,"For a long while now, I find it hard to log in, making it an harcullean task to follow up my transactions. Please fix this error problem and update the app to meet our daily activities. Logging in should be as smooth as flipping the pages of a book. Thanks.",1
2023,Good and fast,5
2023,Nothing to write home about were outside waiting on a queue just to collect money and there fighting on the queue not good at all I'm at the bank right now waiting,1
2023,"Very stupid bank, to download app problem,to withdraw through ussd code problem,p.o.s problem too😡😡😡 always declining transaction and debiting",1
2023,"I tried several times to login my mobile app but keep showing me that an error has occur, I even tried using the USSD code and it showing me I have not registered why I know very well that I have been using these options for long,,, please zenith bank what is happening, please resolve your network issues because I know this is network.",1
2023,"The app is not working, it keeps saying ""error and try again later"". What is the point of having the app if I'm not using it??",1
2023,"I wish there's something less one star, been trying to open the app for days now it's just saying ""an error as occurred"" y'all need to work on this app ...... it's so so poor, what if I don't have extra cash at hand it's a really bad experience, please work on this. Thank you",1
2023,This app is not working.,1
2023,I am never able to reprint payment receipt,2
2023,"Hello, someone withdraw 7000 from my account without my knowledge you need to rectify this matter please",2
2023,What's wrong with this bank and the app.....I've been trying to install it several tines and I'm just wasting my data!. Because it's not working There's no time this bank has network!!,1
2023,To much promble,1
2023,It is okay but it is delaying to open,5
2023,I don't understand this app and slow network,1
2023,The app is Cool,5
2023,Ia very easy to use,5
2023,"Very ugly, I changed my phone but the application keeps showing my previous device.",1
2023,Great,5
2023,Listen to the masses and solve the general tranfer issues in the country,1
2023,Good,5
2023,Awful banking app,1
2023,Why can't I view my transaction history anymore. And email statement request function isn't working. The app needs serious upgrade,3
2023,"Zenith bank is just the most useless bank. Customer care number never goes, Zita is useless, mobile app useless, used useless. What is you people problem sef. Make una close bank if una no ready.",1
2023,A very good app transfer etc keep it up,5
2023,Extremely bad since 3 days now have not been able to make transfer,1
2023,"I love this app so much it help me to send money easily.. It's really cool, thank you so much for this app..",5
2023,What is wrong with this app?? Why can't I login when I want to and do my transaction seamlessly without stress,1
2023,These actually the worst bank that I have seen in my life these bank na disgrace,1
2023,I tried several times to install this app into my phone. but i still find it difficult to install it,1
2023,"My goodness!! Zenith Bank please what is wrong with your app? For like three days now, transactions are next to impossible. It keeps saying that system is unable to debit the account. Currency is scarce, you guys are still making mobile transactions impossible? HABA! PLEASE FIX YOUR APP!! FOR THE LOVE OF GOD. PLEASE!!",1
2023,Poor,1
2023,This app gives me problem whenever I try to login. And the other apps works fine on my phone.,3
2023,"I'm not going to give this app any star, why can you be so frustrating on a very important day to me Trying to transfer, telling me system unable to process my transaction if not for my second bank GTB I would've been screwed What is wrong with you people at zenith bank. can't you guys be better or at least like Guaranty trust bank if you guys will keep frustrating me like this I'll quit this bank, I'm telling my friends to quit also, unless you fix this trash Claiming to be the best Nonsense!!",1
2023,"Very useless, fraudulent bank where depositors money are at greatest risk, bank at your own risk",1
2023,Una own sef don dey too much haha Everytime unq network no dey stable Wetin happen sef,1
2023,The app doesn't open. Even if I use different network providers it keeps showing an error has occured. I can't even upgrade my transfer limit either so frustrating,1
2023,Useless Zenith Bank I want to withdraw at Uba atm machine and it's says unable to dispense and debited me Zenith Bank return my money before Thunder fire you and your staff because the money is my sweat,1
2023,Excited,5
2023,I think I have an idea,5
2023,This app has been having some issues Lately. Is it just me or is there a network glitch with your bank. Error messages most time I want to log in.,3
2023,Extremely bad an experience with this app during this currency scarcity due to the change effected in the CBN currency reform. A woeful experience indeed!,1
2023,"Zenith bank upgrade/update this App, is long overdue, last update is Since Oct 2021. Is giving people stress to login now. What is all this? So so annoying. One can't login in peace nawadays.",1
2023,Perfect app for the users,5
2023,"Your app is not working well, please check.",1
2023,Always keeps saying error occured try later when you try to login...it's so frustrating,1
2023,"This app is a no for me, this my first time using this app and when I tried to sign up it shows I have already registered on the app, when I tried to login my account number was required and password, when I typed my account number and my card pin, it shows wrong details why, please try and fix this",1
2023,Hi using this app has been really frustrating for me because I can't view my history for up to a month; It takes quite a while for it to also show new transactions in its history; I can't regenerate receipt for transfers once I've transferred already and the User interface of the app is quite outdated and confusing. The only Good thing is that when I transfer money it actually tells me if it was successful or not.,2
2023,The bank app has not been opening for over 5 days now especially during the day .. An error is always occurring. Which kind bank be this?... Rubbish. I've not able to do any meaningful transaction for over a week,1
2023,Proud of you,5
2023,I honestly hate Zenith bank app. You brag to be the best bank but your App keeps going down every now and then. This includes your Internet login. The worst of all is that one cannot download a transfer receipt he made like 6months ago or one year ago. These are basics for every other bank except Zenith bank. This is the most useless Bank app I've ever used in Nigeria. I have been using it for at least four years now and it has never improved. Very unreliable. Always disappointing. Even the ATM,1
2023,This bank App is the worst in Nigeria.,1
2023,"Very bad bank to bank with, thier service is so poor that i regret banking with them i will never recomend anyone to bank with this stuoid bank",1
2023,I don't understand why the app often malfunction. I can't login to my account for days now.My God,3
2023,"Stupid and horrible app!!!!! Displaying an error has occurred every time i want to login, what can i fo to it ooo",2
2023,Perfect,3
2023,Don't always work infant is the most useless app,1
2023,Good,5
2023,Great one,5
2023,I keep downloading but it not installing,1
2023,It's good so far,2
2023,It is nice using this app.,4
2023,"Worst app, one can't make a one time transfer, must I schedule transfer? Zenith Bank is a scam",1
2023,Unable to make transactions! Zenith bank do better!,1
2023,"This app is very very annoying, after putting my details, it wrote registered but it doesn't allow me to login in Abeg make una work on am",1
2023,Your app and service is the worst.. God forbid,1
2023,"IOS version of this app is different and better ... Please make a better android version. The app is very laggy at lunch 2 years after my review and this app is still very bad and not a single update has been lunched to fix it. So far the app is buggy, some things don't load up like cards and overall poor care for the consumers. I stopped using this bank.",1
2023,Zenith Bank you guys are out of line... debiting me money that you reversed and still collected it again...what's wrong with this bank you'll are thieves stop all this your doing is not good...I don't know why am still with you guys...I am not even supposed give you any star at all...return my money to me,1
2023,Am giving 2 ster bcos the app not encouraging all,2
2023,Useless Bank,1
2023,Good,5
2023,Poor banking experience,1
2023,"You can never get this app to open especially it's an emergency, so poor",1
2023,Good,5
2023,"this app has been completely broken and irritating. You keep getting the message ""Try again later,"" therefore you can't log in. I reached out to your team, but they had no answers. It's annoying; fix it right away",1
2023,Pathetic service,1
2023,Good application,5
2023,Nonsense app,1
2023,"I'm always having difficulty to login in to the app, i spend up to two hours, please is really annoying",1
2023,"Very useless, always saying error while trying to login and check my balance, I couldn't login for some days now, you guys should please work on it",1
2023,"I've Been Trying To Log In To My Zenith Bank App For Past 3 Months And All Is Saying Is "" An Error Has Occurred. Please Try Again Latter"" Zenith Bank Whats Going On😠",1
2023,Is not good,2
2023,Most useless and stupid bank don't even dare and they are also thieves,1
2023,Very useless good for nothing Bank. Mobile App not working for 1month Your *966# is another disappointment. Zenith Bank has become a failure to the nation.,1
2023,"This is the worst banking system ever, almost everytime I can't login to my mobile app. Whenever I tried this stupid message keeps popping out """" An error has occurred, try again later"""". I can't even be 50% sure that I can be able to do transfer during emergency situation which is very bad. Please fix this issue to safe life's during emergency situation.",1
2023,Zenith needs to upgrade on their E Channel platforms. Is so terrible when you need to transfer money on your mobile app urgently you can't,3
2023,What's wrong with ur network while one can't log into ur app ?,3
2023,The app was good but all of a sudden it develop fault,3
2023,"Na thunder go strike una o, what's all this rubbish you guys are doing? Bad network with useless app that has refused to open for days, ussd not working, shame on you, no apology or notice to your customers. If you don't fix your stupid app before the end of today, it's CBN that will stop this nonsense.",1
2023,Sharp,5
2023,Nice,4
2023,Worst app u can ever have on your phone... Always showing error has occurred,1
2023,"This app is a disaster. For about a month now it has not been reliable. When i want to open it keeps showing """" error try again later''. It only open sometimes",1
2023,Very stupid app I am very disappointed 😡,1
2023,The only thing that works on this app is printing receipt and checking account balance. Nothing else works! You can't even make a damn transfer,1
2023,"I am seriously facing issue with this app.. I change my phone & i wanted to login my acct on my new phone for past four days now, they keep on telling to link the new phone & i have done that it not work they said i can only use hard token to do that",1
2023,Can not create new account,1
2023,Good,1
2023,"No way to reprint payment receipt or report dispense error from online banking from the app. ACCESS BANK, GTB & UBA has a feature you can use and immediately dispute a transaction prompting investigation into it and due reversal. What use is an app where you can easily lose money?",1
2023,"Please am confused. I only had to flash my phone and I tried installing this app again, as I already have it before, why is it asking me for pin and token again. And your token is #1,500 Everytime. Why?",3
2023,Terrible app. Terrible Bank. Thieves,1
2023,"My best bank so far,👍👍👍 but the charges should be reduced, plus I don't like the fact that I can't top-up my account via the app like others.",4
2023,App is so poor. Successful login happens 3 out of every 10 tries. I can't believe a bank as big as zenith will be using an App so poor. It's shocking.,1
2023,"You people are so poor when it comes to customer support, very poor. I complained about my money that was debited in my account and you did nothing about it. You did not even respond. Very very poor",1
2023,"Useless bank, deducting money unnecessary from people account",1
2023,Very very poor!,1
2023,Several days and several unreplied mails. You guys better employ more people.,1
2023,App always having network issues,1
2023,It rarely opens just shows error even the ussd,1
2023,Good,5
2023,Very good mobile app,5
2023,Thanks again,5
2023,"I don't seem to understand the concept of electronic transfer levy after deducting transfer charges. This wickedness is unacceptable, am visiting your bank by Monday and you people must pay me back. Nonsense! 😠 the worst is no money will be in the account you'd still be deducting. Imagine my acct bal minus (-) 732.68. Evil people.",1
2023,There is no customer care contact in the app all in all if u their is no customer care contact in case and the network is supper slow,1
2023,"The mb needed to download app is not really necessary, it just too much!!!!",1
2023,It is good,5
2023,I like it because of his good work,5
2023,"the app is not working for me again since last year till now it always say warning user account not found,",1
2023,"An improvement on previous version, nice",3
2023,Very good,5
2023,Fast and reliable,4
2023,"I came here for an upgrade or something because my app has refused to open,me thinking that it was probably because I haven't upgraded it or something. why does it refuse to open sometimes with no particular issue with my network? It is becoming embarrassing and annoying",3
2023,9ice,5
2023,Why is your app making life difficult?,1
2023,"What an awkward upgrade.The former seemed to be much better than this recent garbage called ""UPGRADE"".",1
2023,Me am having problem with registering the device Am new I don't understand their pin and token Have been putting in my pin and otp is still saying not found 😔,2
2023,Is telling me your account is not active,2
2023,Education,5
2023,VERY POOR AND FRUSTRATING APP,1
2023,Good and faster app,5
2023,"It is good for transfer, especially for large amount 😄",5
2023,"For over 6 hours i have not been able to login. It kept showing 'an error has occurred, please try again later'",2
2023,Excellent,5
2023,"""An error occured , please try again later"",even when I had mobile network and data. Secondly, I requested transaction statement twice and I haven't received any. Please y'all can do better",2
2023,Aliyu elayo mohammed,5
2023,I need this app,5
2023,The Internet banking is zero.....it's always difficult to login. Always saying something went wrong. Pls work on this.,1
2023,Now super terrible,1
2023,I had a bad experience using this app. For years now my account has been locked and i can't change my password using reset password mode.,1
2023,The app is terrible you cant log in at once in case of emergency. Please fix it,1
2023,Good banking app,5
2023,Not bad,5
2023,Is a very good app cus it makes u to see ur balance even without receiving alart,4
2023,It's the best options for me,5
2023,This bank app is becoming something else ... I can no longer make transaction using the app. When ever I try making a transaction when it get to where I'm required to input my transfer pin.. after inputting and press on good it keeps saying authorization failed. Even after I have updated the app it keeps saying same thing!!! Please do something about this,3
2023,OK,5
2023,"Very slow ,can't even register ,occupies a lot of space",1
2023,"Please how can I login to my zenith Bank app account? Have been using before, I just changed my phone recently, I tried to login but is not working. They are requesting for token pin which I don't have. What can I do please?",5
2023,Love zenith it my favorite bank,5
2023,Why can't I just register my app with my mobile number and account number only? Na wa o,3
2023,"Trying to register my device, initially it gave a card option only for it to require a so-called hardware token which no information is even told on how to acquire it. It's funny how there's no Nigerian Bank App even worth 2 stars, if there was a Zero rating. I would have gifted it to you.",1
2023,I couldn't download the app,1
2023,This app is heavy and space consuming. I recommend it should be made lighter.,1
2023,Wow so nice app it's just like great wonderful app looking so nicely 100% work any moment,3
2023,Interesting,3
2023,Kindly lift the restrictions on my accounts,1
2023,"Of the three banks I'm operating, Zenith bank's network is the poorest. Please, I wish the bank improves",3
2023,The account is not opening why,5
2023,Customer care services very pool while on net,1
2023,Easy and fast,5
2023,"Misleading customer. In the image carousel above, it's states Zenith gives loan, while in the app, there's no loan feature. GTbank and Access gives loan to their customer in the app... I wonder why zenith bank doesn't, and still device customer with the loan feature in the app carousel above. That's bad.",1
2023,Your app is awesome and easy to use but the persistent network issues have made it become a nightmare and frustrating experience. Invest in your I.T.,1
2023,It can be disappointing and anoying,4
2023,"Zenith Bank, I bought 12gb MTN data for N3,500 on the App. You took the money and refused to give me the data. There's no option to initiate a chargeback on the App. 3 days now. I need the money or the data.",1
2023,"I can't login my mobile banking on my new phone, you know the card details option is not working why do you put it there it's so crazy and stupid.. Zenith bank is getting worse every single day, if you can improve in your service please close the bank and stop stressing yourself customer, even the etoken I can't even process it with my ATM card, zenith is one worst bank in nigeria and as well the world.",1
2023,Very good,4
2023,Nice,5
2023,"I can't open new account with this app 😥, why, try and resolve this issue",2
2023,Good,5
2023,It is a good app,5
2023,"To register on this app has several encumbrances. Why would I require a hardware token to use e-token to register my phone on the app. I have other bank apps on my phone, and none asked for tokens or require me to get the app activated at the bank branch. It is quite frustrating.",2
2023,I don't know if it's the app or bank but all is rubbish I can't register or use their ussd code They are embarrassing me I can't do any bank transaction with the app I will switch to another bank soon,1
2023,Good,5
2023,It's been great using Zenith online banking... Keep it up guys 👍✊,5
2023,Nice app,5
2023,"This app was good but now it's just stealing my money... I did #2k 4 days now and my money is deducted, she said she hasn't seen it. Today again i did #500 mtn money deducted but not seen. Is that not stealing... This app is not functioning anymore. You guys should at least add customer support instead your app. Because i can never try to fill in the forms or logins sent to ZIVA whatsapp bot.",1
2023,Sometimes it has network issues,3
2023,I like zenith bank,5
2023,It is a very good app,5
2023,"My experience has been ok, except now the app won't open or just kick me out.",3
2023,I forgot my pin+ token pin. How do i get them back?,2
2023,Please what did I do to you that you Restricted my accounts please unrestricted it 😭😭😭😭😭😭😭. I have been sending you mail but your not replying Scammers,1
2023,Fix the app,1
2023,This is the worst bank app I've used. It wants to register my device having two options but I can't use the card option. I don't have a hardware token and I can't login to my bank app. Nawaooo,2
2023,Has been my favorite bank for years buh has become one of the most unreliable out there,1
2023,bad experience,1
2023,Very unique always for customers any time.,1
2023,Can this app generate recipes after payment or tranction ?,3
2023,"Exactly what is with this app,it never opens when you want it to",1
2023,Zenith Bank is the most suitable Bank i ever meet before.,3
2023,There is never network and it is also slow,3
2023,Doesn't work,1
2023,Good to use,5
2023,"The app is performing its duties very well and fast but the reason why I did not give it five stars is because the app UI does not catch the users attention you guys need to improve the UI, it poor 'Reply....' Seen the email about the new look. Hope is gonna be stunning... 'Updated': I created an access bank with ease...you guys are useless...poor UI... reason that I even gave you guys 2 star is because I still have the app on my phone and have been waiting for improvement since",2
2023,"Hi, I can't seem to upgrade my withdrawal limit using the app and this is very frustrating. Must I go a Zenith bank branch to be able to do this?",2
2023,"Very good sevices God bless you realy good, people join me celebart and enjoy this sevices.stall bless.",5
2023,I dont understand y i cant download this app?,1
2023,Nonsense bank. So I have to pay for token to be able to use my own money. Dey there dey play. Awon ashunu.,1
2023,"Using the save 4 me feature is a chore, the system keeps saying the format of the start and end date is invalid that its supposed to be DD/MM/YYYY but the system keeps inputting the wrong format itself. Please help.",2
2023,I can't create an account It's just blank,3
2023,Better,3
2023,"The first time I download the app was working fine,but for sometimes now I having issue with the I could not even open the app anymore what a nonsense? That's why I give the three star",3
2023,Couldn't register at first. You have to use the *966# registration to add your card before you can register on the app. This isn't explained anywhere and I had to figure it out myself. May I suggest doing a better job onboarding.,3
2023,Almost not working most of the time,1
2023,The app is not working at all keep saying an error has occur please try again later what is all this with zenith Bank I thought u guys r the best I will have to choose another bank zenith is frustrating people these days,1
2023,Is a good app,3
2023,The app most of the time has this error occured issue and try again later and can take a whole day to login to my account. Poor app,1
2023,"Why can't I login my bank app, I have put my account number and Account password but it never works, it keeps showing (an error have occurred please try again later) How long should I wait? This application is unless please don't download it !!!!!",1
2023,This app is so annoying it barely opens especially when ypu want to make an urgent transfer,1
2023,Excellent,5
2023,I just flashed my phone Nd only fr me to log in ....m being asked for a hardware token ....dis happened d last time I changed my phone...I really don't like this at all,3
2023,The most useless bank in Nigeria... restricted my account for over 6 months now.... gone to my branch countless times and seen my account officer.....and after thousands of letters..... it's still the same... Sango Otta2 ogun state branch to be exact,5
2023,You need to find something to do with your bank server I even regret banking with you guys,1
2023,😋🤭👏😈🤔😔😉😡😹😄💖💕🌹🤣😊😍🥰♥😭👍🤣💋❤🥺😁😁😃😘🤗😅🔥🙈😏😏😎💜,5
2023,Great 👍 but please work more the service,5
2023,"The last time this app was updated was 2021, and now we are in 2023, do zenith bank think this app is perfect? Anytime I factory reset my phone to sign in is wahala, it will ask for token and you can't even use the card",2
2023,All is well,5
2023,Satisfactory,4
2023,Its great,5
2023,Great app,5
2023,This app is not working for my phone I don't know why,1
2023,Good to use,4
2023,"Zenith bank I bought new device and I'm trying to log in my zenith mobile app in my new device, I was prompted to input my last 6 digit of my ATM card and my pin, which I did... And they warned me that only hardware token can be used to activate my account. What does it mean please. What do I do?",2
2023,Good,5
2023,poor internet,1
2023,"I lost the phone I initially registered the app, since I got this new phone I've not been able to login successfully. It's asking me to register this new device but it's not working (that's the option where I have to use the card) And I can't use hard token cause I don't have it.",1
2023,Problematic bank so I really won't blame the app,3
2023,Good and reliable,5
2023,Nice one,5
2023,Good,5
2023,I can't even download it,2
2023,I cannot login for days ..Is the worst app I have ever seen.. please do something,1
2023,This is worst app I have ever seen. They debited my account and never refund it back since August 2022,1
2023,Interesting,5
2023,Useless stupid set of people 😒,1
2023,"app hasn't been updated for over a year, and a lot of crashing and downtimes!!!",1
2023,Zenith mobile apps,5
2023,The fact that i get logged out any time an not using the app is annoying . Anytime I want to make a transaction I need to relogin and that is annoying,1
2023,Great app. Highly convenientt & secured,5
2023,Una try,5
2023,I so much love this app for the fact that it can be used for transferring money for a lot of things,5
2023,Really good and very convenient app,5
2023,I love this app,5
2023,My savings is safe because of zenith bank,1
2023,Fantastic,5
2023,Ery,5
2023,The app size is much,2
2023,"The app keeps giving an error "" an error has occurred, try again later"" even after clearing cache.",4
2023,Mid app loging in is a problem.. such an embarrassment,1
2022,"I have been unable to login to my app for about 2wks now.. i keep getting ""An error has occurred. Please try again later"" . I cleared the cache and app data still nothing.",1
2022,Your app is fast becoming the worst interms of user experience. Your customer care has become the worst now.. shame on you guys!!!!,1
2022,Very easy,5
2022,Zenith Bank is the worst ever to be established i won't recommend this God forsaken bank to anyone 😠,1
2022,Gug,4
2022,Useless app,1
2022,"The most miserable bank i have ever seen, fools",1
2022,Am trying to login to my app after getting a new phone but is not working. How do I do that without going to the bank,1
2022,Great app,5
2022,Pls update d android version of ur mobile app,1
2022,Very satisfied,5
2022,Not work,1
2022,Love this everyday,4
2022,"Please where can I see 0 to give this App ? Because this is making 3 weeks I have been trying to long, but the keep on telling me "" An error has occured . Please try again. Am very tired of this and also network issues in the time of transfer . Those are the issues that this bank app have . So is better for you guys should do something about it , because a lot of people has been complaining about.",1
2022,"Was good till I had to get a new phone. Adding new device by card keeps referring to hardware token, so the app is useless to me now.",2
2022,Slowest bank app on earth. Have been waiting for upgrade for only God knows how long. The previous version is more efficient. Now you can't view transaction history even after you search with the date.,1
2022,Useless bank with poor network someone cannot get access to his money when it's needed,1
2022,Not impressed,1
2022,Please the bank should work on sending transfer alerts promptly because that has been a major problem.both using mobile app and ussd transfer... I have been standing here for some time now at the POS just waiting for the man to receive my transfer alert,3
2022,It good,5
2022,Best app ever,5
2022,"Always having issues when logging in, when I try to login it will tell me service temporarily unavailable Why is their service is always bad Its frustrating",2
2022,I love this but be i don't have a bvn to make money 🤑🤑🤑🤑🤑,5
2022,"It's good and easy to use. But for about two days now, I've been unable to use the app, once I click it, it closes. Hence, I've been unable to make any transaction... Pls look into it.",4
2022,"To be honest, I don't know the problem with Zenith Bank and their app For more than 6months now, I've been unable to login with my password, they keep telling me that my account has been locked that I should change the password to continue and if I try change the password it is not going, everything about the app seems to rubbish, even the customer care service can't help the matter, I think I have to go for another bank, even the USSD keep having network issues everytime, it is annoying!!",1
2022,Cool,5
2022,Why wouldn't I be able to open a bank account with the app,1
2022,It's good to use so far but I got a new phone that I want my apps to be on but I can't register this new phone to use to access my account. I always has to resort to the old phone which is becoming frustrating.,3
2022,"Pls the app is not working properly, make u do something better, thanks",5
2022,Amazing.,5
2022,"Worst app ever. Always hanging. Why can't I copy and paste account number on my ios device. Everything I do that, the app crashes and I have to login all over again to start the entire process.",1
2022,The problem I complained about has been fix just registered without stress😇,4
2022,Very very poor customer care service 🥺 The long call waiting and extremely slow email response rate is very very frustrating,1
2022,I can't open it. 90% of the time it is unavailable. Rubbish app. Update: I did all what the developer said I should do & it is still not working. Still a rubbish app.,1
2022,This app is a stupid app very rubbish app one can't use the app with ATM ONE MUST HAVE TO GO TO BANK B4 ONE CAN ACCESS THE app very stupid app,1
2022,My app hasn't opened for weeks now,2
2022,Terrible experience your zenith bank app opens by chance and history is haphazardly arreanged,1
2022,Great,5
2022,I just need an account,5
2022,Please i changed my phone after a long while want to log into my account and i was asked for a hardware token Please how can i get it,2
2022,"This is a failed Bank. Imagine me wasting my airtime for 32mins after the representative finally picked up and received my complaints, what she could say is that I should call back later that the platform to attend to my issues was faulty ... . Like what 🤮! I'm definitely finding another alternative and living this excuse for a bank. Rubbish",1
2022,Very good,5
2022,It perfect,5
2022,Awesome,3
2022,It doesn't allow one to log in it says service unavailable until you keep trying or you try again after sometime please fix that cause that means if one is having an emergency and needs to use the app one can't even log in,3
2022,Am so disappointed with this app.cant open the app for past 5 days now,2
2022,This app/zenith Bank is frustrating the hell out of me... I can't log in...this has been going on for months now and it gets worse day by day...fix your network issue.,1
2022,Stupid bank with rubbish app Bad experience ever,1
2022,This app is totally rubbish and so annoying When you try to log in it would always be saying am error occurred all the time,1
2022,Note:u have the worst banking service,1
2022,"Your app experience is terrible. You need a new UX designer. Slow, frequent logging error and loads of bugs. 3.4 rating sums up thr story.",1
2022,"If there was a worse rating than this I'd honestly place both Zenith bank and their mobile app there. On a regular basis, I'd have to deal with glitches while logging in, error messages pop up when i want to transfer or load airtime for no reason. If there was an emergency, I'd rather borrow from a non Zenith bank user, pay back later - hopefully. The bank app in addition to failing in moments would just embarrass you.",1
2022,Zenith bank is the stupidest bank ever...I'm stuck here frustrated cos I need to do urgent transfer in an eatery ..but I couldn't it was so embarrassing....everytime you'll have an issue logging into the app....I regretted ever opening an account with you guys ...once the network comes back am withdrawing everything and changing banks,1
2022,I can't register my phone with the mobile app using my card Please what should i do,1
2022,That good bank,5
2022,Uprrade,3
2022,Fantastic,4
2022,"I've been trying to open the app for over a month now, I keep getting the message ""an error has occured pls try again"" this has made your banking app unreliable and inconsistent, even during an emergency situation",1
2022,I love it,5
2022,Terrible service,1
2022,"Worst bank to ever create account with in this life! Terrible customer service! No network to make transfer! Even the littlest thing as buying airtime will frustrate your life! I regret putting any money at all into that account and once I get it out, I'm deleting that trash! This one star I put here is even paining me.",1
2022,Happy,5
2022,"Always processing errors, it disappoints when it's needed most, the user interface is so poor, no transaction history of monies that come in and out of the account. Very disappointing.",2
2022,"Worst experience. Because I'm in the diasporah, no customer care to attend to my problem for the part 1 year or more. Phone calls, emails and chats are just thrash.",1
2022,This is the worst banking app ever!!! The login process is just too slow and bad,1
2022,It's nice,5
2022,Good,5
2022,"If you are incapable of rendering e-services to your customer, then quit; not denying access to your customers hard earned money. You can spend billions of naira annually marketing to gain more customers but you can't spend a dime to upgrade your services, and meet with the growing demands of your customers. The Nigerian sickness indeed. Just like I did with access bank, which from recent findings is better than zenith bank, I will dump you for other less saturated banks. So annoying 😡.",1
2022,"Worst Banking App I've used, always having network issues.",1
2022,This bank has to be the worst bank in Nigeria. A banking app won't work for hours... What if it was an emergency fund need?,1
2022,Terrible in the past 24hours.,2
2022,"Since last week I can't login to my account through Mobile App, what is wrong with the app , Please I need serious Assistance, because I make a payment through the mobile application",1
2022,Zenith mobile phone app not been working/logging in for more than 2 days now in a row.,1
2022,The app is not loading,1
2022,"Zenith has turned into the worst bank ever. I've been stranded without a means for 2 days now, It's a day to Christmas.",1
2022,"Lately this Zenith mobile banking app is giving me headache, when I need to do transaction that's when it'll be showing all sorts of warning error messages that it could not open now try again later. It's becoming continuous from time to time sometimes after several attempts it'll open while at other times it won't open. This is a serious concern to me, please try and resolve this problem @Zenith mobile banking app developers.",2
2022,"Zenith bank what's wrong with you guys ehhhn, imagine I can't login my mobile app meaning what?? What kind of a frustrating bank is this, I promise you guys I'm closing my account once it starts working 😡😡😡😡My first bank and Opay has never disappointed me this way😡😡😡😡what nonsense",1
2022,"Very useless bank, to use the app is by luck. Thank God if it work",1
2022,Faulty login. The app has been having problems logging in for the past few weeks and I haven't been able access my account. I can't make any transactions or see by bank balance because I didn't get any SMS. Please fix this issue.,3
2022,I can't login to my account And i can't access my money,1
2022,Fair,2
2022,My experience is very bad. Zenith bank please do something about this app. On 24 December your app is not working. Very very bad.,1
2022,No Service always,3
2022,"If you love your peace of mind, this shouldn't be considered for any reason.",1
2022,Very very difficult to use. Even now can't open it.,1
2022,Please you guys should work on this app It's allways giving problem when ever you want to login,3
2022,Very good,5
2022,Thanks for this app,5
2022,"It's funny how Zenith bank went from being my best bank to the worst bank ever....i can't even login on my bank app for almost a week now, it keeps telling me sorry an error occured...it's so frustrating and annoying...a whole zenith bank?? What a big shame.",1
2022,I have been frustrated by the network for the past three days. I want to make transactions but I am unable to even log in. What is happening at this festive period that I cannot access my account,1
2022,"Not just the App that is useless, annoying and regretful, everything about the bank is. Ussd code not working and App not opening. Waiting angrily for the break to be over so I can close my account with them. No thanks to that man that deceived me to having an account with Zenith. I gave one star so I could post this.",1
2022,Difficult to long in,2
2022,"Very bad experience, not loading since yesterday, I can't make transfer both with code. Very bad",3
2022,"What is wrong with the app nothing is working I had an account but deleted the app but now I've reinstalled it but it's not letting me login, I tried ""open account "" but it's showing error, I tried "" register"" but it's not working Why would you guys create a faulty app",1
2022,"I have used this app for a long while and it has served me well. However, recently, the app stopped working I simply can't log in. It is really frustrating because I need to carry out transactions. Can I get help?",2
2022,"This app is very frustrating Right now so many error, it doesn't open I can't just perform transaction",1
2022,Best among other,5
2022,The app is slow to open,1
2022,Worse banking app so far. Unreliable app. Especially this period that people need access to their money.,1
2022,I love it,5
2022,I am giving it one star because of the log in process it is stressful and hardly ever lets me in every time an error has occurred,1
2022,Useless as always... For the pass two days I haven't been able to login it's always saying error processing your request,1
2022,The app is really bad can't seem to login most of d time due to network issues,2
2022,The app has login issues.,3
2022,"It is very unfortunate that a bank of your reputation can't even fix their app, the barest minimum. For two days now, one can't login to access his/her account, always showing error in processing. For good two days and you guys don't even look bothered. It is quite shameful.",1
2022,lovely,5
2022,"It's very difficult for me to log in. After typing in my password, it flashes this message ' session expired, please try again later '. It does this again and again. Have reinstalled the app, same issue.",1
2022,The app is malfunctioning after I upgraded it I wouldn't have given it a star at all How would I have a bank app that can't make transfer or take a very long period for me to login,1
2022,"For days now i can't login my app always showing error, this is so frustrating. Why can't you people buid a good app? Now i can't perform transactions",1
2022,Excellent,5
2022,Worst app ever. very treble,1
2022,"This app is very bad, I will stop making use of this bank, you guys have disappointed me alot, for the past two days my app can't open and I can't make transactions 😔 showing me error and warning why are you guys warning me, what kind of rubbish is this, always disappointing me whenever I want to do something serious, I regretted having this bank",1
2022,This app is so frustrating and annoying. Am done with Zenith bank.Even trying to contact them via your online BOT is useless and unproductive,1
2022,I love the app but the network issues is much n sometimes can't login,3
2022,"Apart from the general bad network issues. Please try and make installation of this app and access to one's account easy, we shouldn't go to the bank all the time to be able to use the mobile app when we change devices. Please!!!!",1
2022,"The app not working, logging in difficulty, showing warning there is error, try again later",1
2022,Very dissapointing,2
2022,Good,4
2022,Always having issues with login in,1
2022,"Zenith Bank use to be one of the best bank now is one of the worst bank in history, there problem is just too much, don't try to download this app please",1
2022,This app disappoints sometimes especially when it's needed most.,2
2022,Zenith Bank online App has been terrible. It has refused to open. Written several mails but no solution.,1
2022,"I can't even login to zenith app,I can't make transaction even when I was able to login,you guys should fix this issue,I want to make a transaction to someone how do u expect me to explain that it not working since the only fund am having is in my zenith bank app",1
2022,Worst banking service,1
2022,Very very worst the app is not good at all pls work on network issues,1
2022,Useless app from a bank run by idiots!,1
2022,Good,5
2022,It been wonderful until recently.,5
2022,I have been to do transfer all day is not going through and the is no place to make complain in the app,3
2022,Zenith is the most useless bank in this Nigeria.. They keep embarrassing people in public.. I wonder how you got approval as a bank... I am fed up and done with zenith. They can go to hell for all I care,1
2022,"This App has been working very effectively not until this Christmas season, I can't run mobile transfers, zenith what's happening? Do something please",2
2022,Most useless app ..not opening for like a week now,1
2022,Very awful app. Disappoints 90% of the time.,1
2022,This app is a ticking time bomb. It can fail you on crucial transfers when it matters the most. I have never really seen a bank app so terrible.,1
2022,Very good,5
2022,I like it,4
2022,App has not been working,1
2022,"I have naver seen a useless mobile app like that of Zenith Bank. Since 23th of December this year, we can't make transfer. And i need money like mad.",1
2022,I cannot login to my mobile banking.. .its annoying...really unreliable.. I finally login and can't make transfers,1
2022,"Beautiful app ,but crazy operating system",5
2022,"This bank is one of the most useless on terms of reability, consistent in not available during weekends, cost you a life because you're unable to bill an emergency bills. Unable to use for 2 good days. If there is anything less than one star will give it!!!",1
2022,"This is the worst bank in Nigeria. This app has become so terrible over the past few months. I initially gave it 5 stars, but, today I'm taking 4 and leaving 1 for you. The app is always crashing, whenever I try to login it keeps saying ""request processing error."" Zenith Bank PLC please fix up. Update: December 2022 - This is still the worst app in the history of banking apps. Trash",1
2022,This app has got me stranded more than i can count when i need to make a transfer and right now all of a sudden i cant login always problem to problem. Logining in issues since yesterday so poor and annoy,1
2022,"Unble to open my Bank App for over 48 hours now, what is going on?",1
2022,Is Zenith app and Zenith Bank not gradually becoming the worst nightmare when you keep your money with them!,1
2022,"Zenith Bank Mobile App is the worst bank app ever. The number of times I get the warning ""Service temporarily unavailable. Please try again later"" is way more than successful logins. The mobile app is very unreliable especially when it is the only option for an important transaction.",1
2022,Easy to use but the fact that one may not be able to login due to an error is frustrating. I've been trying to login but no luck,2
2022,"I could not long in for almost two days now, it keep saying service unavailable, I used to think zenith was one of the best, if you guys don't work on your server you will loose a great deal of customers, everyone keeps complain about the same thing. 😡",1
2022,This app is not going true again is runing slowring i can login again,1
2022,Very bad banking app,1
2022,Weekends is always an issue with this App I am so disappointed,1
2022,This bank app is too poor can't recommend it to others.,1
2022,There's no network it doesn't enter and is pretty much annoying,1
2022,What kind of app and bank is this? Service is always temporary out but never return. You deserve less than zero star.,1
2022,Rubbish bank,1
2022,Not working again,5
2022,Very poor app error occurred try again was d error message for weeks now,1
2022,"I really don't understand this app. Initially, it was ok. I don't know what's wrong with the app right now. The box where the account name is to be selected, it displays nothing. I changed my password, I couldn't log in with the new password. Please, this app need improvement for better services.",1
2022,App not in good condition. I encounter error whenever I need to make an urgent transfer. This is so consistent with this app,1
2022,I can't transfer money with my app now. it keeps on say; System could not process your request. please try again. I noticed it since Three days when I wanted to do transfer. please what should I do,1
2022,"System error issues, so frustrating 😤",1
2022,"This your bank is currently the most useless bank in Nigeria. The level of your uselessness is unimaginable . Since you open your door to zero account opening/, you are not l9nger reliable . To open app is an issue , to do transfer ,is an issue but other banks are operational .",1
2022,Worst bank app in Nigeria. Zenith Bank has the worst mobile network. This Bank and their mobile app will frustrate you. Stay away!!,1
2022,I can't log in to the app even with the right password neither can I change my password.,1
2022,Good,5
2022,Very bad experience,1
2022,"Very poor app, either there servers are down or the app just don't connect. And yet I have to use it because I don't always have the time to enter the bank.. Please upgrade the app",2
2022,Zenith bank mobile app is the worst among other bank app.. You guyz need to do something about it if not people patronizing you people....,5
2022,"Don't ever in your life trust zenith bank app, I almost washed plate at a restaurant because of them, the app will not allow you login, keeps giving error response. Zenith bank app should be ban until they can get their act together.",4
2022,This app disappoints anytime you need it,1
2022,Worst app in the banking industry. Not worth a single star,1
2022,Really poor.. there's always one issue or the other,1
2022,network issues all the time,5
2022,Very useless app ... Always misbehaving.,5
2022,I have been having hard time accessing my this app... So bad,1
2022,Please I am unable to enter my back app I don't know y,1
2022,This app sometimes makes me angry When you want to do a transaction ... It always shows error,1
2022,I can't even log in,1
2022,Very nice app,5
2022,What is wrong with ur app? Can't login for days now.. Rectify the problem,1
2022,"Horrible. Just horrible. I've never seen an app put me through numerous embarrassments in one year. How can there be countless reports of one issue of failed logins from different users, over and over and yet you can't fix it. It is a very big shame on you. I can't wait to get another account in a new bank at the turn of the year.",1
2022,"Pls why is this app always having issues of logging, it's faustrating Aba. Can't login since 4hrs ago.",1
2022,"I've been having difficulties trying to login, I've uninstalled and installed the app but still the same issue",1
2022,It hasn't been easy this past few days using the app. I have been trying to log in for days now but it is not going through. The ussd is messed up now why is the app misbehaving also,2
2022,The app never opens!,1
2022,Even when there is internet it says network not available,2
2022,This zenith app eh I don't even understand your service. We can't depend on the service. Very epileptic,1
2022,A very useless bank and app Network is 0.00 percent This bank will surely disgrace you. this app dont even deserve a star at all!! This has been the worst bank in history of banks in nigeria !!! Network is 0000.00000000000000000000000000000000000 I regret using it,1
2022,So bad. Been having difficulties opening the app,1
2022,"This is the most HOPELESS, USELESS and stupid bank app ever.... eveytime you want to log in it keep saying error in processing.... other bank apps don't do this......I regret using zenith bank...",1
2022,"Very poor quality standards. It fails when you need it the most. Today, I have been struggling to use it, it has refused to login in.",2
2022,Why on the 23/12/2022 is when you will have network issues.,1
2022,"You people upgrade app, you don't upgrade your network, your network is always too poor on weekends like this. Couldn't open this app nor do online transactions since morning. Upgrade your network and stop all this nonsense.",1
2022,App is useless. Hardly ever works,1
2022,Almost always never opening. Please rectify this. I'll update my review once it gets better.,1
2022,Excellent,5
2022,This app na rubbish. To log in na problem,1
2022,It was good before but now I don't understand the app as it's requesting for token before I can launch the app. Why not using my card details?,5
2022,I think the app is okay because i just downloaded it but i am having problem signing up,5
2022,Officially the worst banking App in Nigeria,1
2022,One been trying to transfer cash through app since 21/122022 but not delivered to the destination account despite successful transaction,2
2022,"I wish I can't even give you a star, I mean aren't you guys ashamed every single day and time your service is temporarily unavailable this app and the bank it's self is the definition of USELESS I mean this 🤬",1
2022,Thanks for the update,5
2022,Nice app,3
2022,Will return it,5
2022,"Since last update, my app has been malfunctioning. Always not been able to login. What's happening pls.",2
2022,"The app is easy to use but there are still more missing in the app; you can't retrieve transfer history from 6 months ago not to talk of the ones from 3 years ago unlike wema alat that I'm using, transaction history of 5 year's to fate can be retrieve. No quick loan can be gotten from the app, whereas wema alat app all this things can be gotten through the app. Please work on it from Ogunwa Adetokunbo.",3
2022,I am giving only one star because their network is always bad and now my mobile app have not open for two days now,1
2022,I have never seen a dysfunctional bank app like zenith bank for Android. It can have issues 4times a week. Too bad,1
2022,Good,5
2022,It opens only once in 100 attempts. UNUSABLE,1
2022,It's good but sometimes it doesn't let me login and some pages like the cards page just shows a white screen without loading anything,2
2022,Nice,5
2022,Good,5
2022,Exelence,5
2022,"This bank app and the bank Itself are super annoying imagine having money and not being able to transfer my money, the mobile app hardly opens and I have sent messages to the ig it stil haven't been resolved i think these app need to be taken down because it of no use",1
2022,Very useless,1
2022,Thank zenith bank im ok with it,5
2022,Great,5
2022,Useless and hopeless app shame on zenith bank as big as your bank you can't get a good app,1
2022,"I don't know what is happening to zenith bank because for close to 3weeks, I transferred some money from my zenith to other bank, it didn't drop in my other account and I got debit alert from zenith. Also, someone sent money to my zenith account the same period, it didn't drop. No money that hang in zenith that has been reversed even after complaining in bank.",1
2022,Imagine the so called Apex bank having the worst app of all banks in Nigeria.,1
2022,"worst banking app, slow, error messages when It's fetching bank details or beneficiary name",1
2022,I love this app,5
2022,The app is poor... Which one is service unavailable when I always want to withdraw it's annoying,1
2022,"What is this? I formatted my phone and ever since then I have been having difficulties logging in, it tell me to input token, like it is so bad😤😤😤",1
2022,"Worse banking app ever...hoe can you do your last update Oct 2021, one would take more than 10/20 attempts before accessing his banking app.... extremely poor and bad for a bank as big as zenith",1
2022,Super good,5
2022,"It's refusing to install have been trying all i can but it's still persist not to open,so i want to know what the problem is thank you",1
2022,I love it yeah,5
2022,Good,5
2022,"The most stupid bank ever, you can get stranded if you depend on this foolish app, they have network maybe once a day and pretty much that's it. You can never do transaction anytime you want, you'll be lucky to even be able to sign-in. You better go and open KUDA because this app is a disappointment. How could you even be the bank of the year (2022). All of you from your manager to the cleaner in your office, na thunder go fire una, my 7500, una no refund am, my 2K una no still refund am.",3
2022,Really great 👍,5
2022,Very good,5
2022,"For the past few weeks my app hasn't been allowing me to login consistenly. A stupid message saying ""an error has occurred"" keeps popping up. I really feel I need another bank.",1
2022,"This is d most useless bank app I have seen, logging in is so frustrating, it keeps saying ""an error as occured please try again later "" how long do I have to wait to do an urgent transaction on the app, this is rubbish, for the past 4 months now this issue as parsisted , please do something about it before I look somewhere else...... Mtcheeeeew! D app is worth no star at all",1
2022,Terrible app.,1
2022,Nice app it helps to make transfer easily and payment of utility bills,5
2022,This is not ba very advisable app . I can't even download it. I even tried using Xender but it won't work,2
2022,It's so good to me and it makes transfer so fast,2
2022,Is ok dear,5
2022,I think Zenith bank must be consciously ripping us customers off through bank statements-printing. How else can one explain that a bank app (good one by the way) cannot allow the user to download statement beyond 2 months? I have tried severally to print a 6/3 month statement without success. But in the bank they print it for you and COLLECT RIDICULOUS SUMS for something you can do from your app. Its a RIP-OFF that must be stopped. We should be able to print even 2yr statements from app,2
2022,The app is highly not good enough. It very slow and it's not easy to upgrade it.,2
2022,The internet banking services with the app since late November has been horrible.,1
2022,Zenith Bank have refused to return my money after I was debited at the ATM since on the 3 of December 2022. I have their customer care line I was assured that the money will be reversed within 3 working days and it been 2weeks and it hasn't been reversed. What is wrong with your Network? Making transaction is now very difficult. Are you sure we are safe?,1
2022,Am very happy for opening this account,3
2022,Good,5
2022,Like it,5
2022,"ub2i 92.t89.....9.o,ycu.,e,.7 mm@km w#aszz wdzsz6.6",5
2022,Very very good app,4
2022,It keeps showing try again later,1
2022,Nice app,5
2022,With what I can see here i think the application is a good improvement,1
2022,Y can't the zenith bank mobile app install in my phone??,5
2022,"Smooth UI design, but one drawback is the size of the app. It's goddamn too big.",3
2022,What is the usefulness of the app if I can't login without going to the bank or without the help of customers care services I changed my phone now I can't login my account again,1
2022,I love this app,5
2022,This is a good app,5
2022,It was very efficient and helpful but very bad these days... Almost always difficult to log in. Reading Error most times.. quite frustrating. I'm reducing my 5 stars rating to two.,2
2022,Great,5
2022,"The app is so annoying, too slow u have to try multiple times before u can acess it or login ,so annoying,u can't be stranded and rely on zenith app they will drive u nuts , that why I have to go open access account,",1
2022,Great,5
2022,This app is good and the charges is low,1
2022,"You thiefs should refund my 550 how can you deduct my money and not credit me what nonsense is this since yesterday, Please reverse my money oo else you won't like my action i wont let go of the money",1
2022,I just want zenith bank to know that they are vert Good in frustrating people,1
2022,Good,4
2022,I mistakely format my phone and I tried to login on my zenith bank app but is not going through. I don't know what to do can you people help me out,2
2022,"The worst app in my phone, i wouldn't have this app but because i have an account with zenith i don't have any other choice",1
2022,Fabulous,4
2022,"I can't login to my account ...I requested tokens but haven't received any , I don't think this the right app !!?",1
2022,Poor network connection I can only access my app midnight is not funny at all😡,1
2022,"If it were possible i would give you no star, i wonder how it is possible that you get to be number 1 bank, there hasnt been in history bank with the worst network ever, so terrible its better to now save money at home. Your network is too terrible😒",1
2022,Very useless app,1
2022,"Terrible app. Should be scrapped, in my opinion!",1
2022,It's only God that will punish you people for this nonsense app of yours,1
2022,"Very annoying app,",1
2022,"This app is me headache, I couldn't transfer since morning. Zenith bank network is very weak I couldn't attend to my customers It's very annoying",2
2022,Good,5
2022,I suggest the app is the best app to keep money,5
2022,"Poor service delivery, service is not always available when needed in emergency",1
2022,To be honest for sure you guys should work on your network,1
2022,I can't login my mobile again and it says An error occurred while processing you request. Please try again Please help me fix it,3
2022,"Not Opening when it is needed to open; ""An Error Occurred, please try again later."", ""Beneficiary Details Not Found"" on another bank's app when attempting to transfer to a Zenith account; despite a customer having an account with them...smh",1
2022,Nice,5
2022,The very time I Need to make us of this app that is when it will start misbehaving,1
2022,"Great, thanks",5
2022,Hello anyone I went to involved you that this bank is not a good bank account this bank debit me 50000 since all this day over a year ago now the back does refurbished my money back this bank is sacm reaper Ford I informed anyone to not used this bank again.............!!!,5
2022,For transaction of money and others,4
2022,"This apk is so frustrating 99% of the times when I need to use it it just keeps on bringing up ""an error has occurred try again later """,1
2022,What kind of banking system is this if you people are tired of being a bank please close or better still sell your bank are you people mad you just do things the way you like now the stupid bank app can't open which problem I out myself u will lose customers una no day try at all very stupid people.,1
2022,"I can't get debited anytime I make transfer,and I buy data and airtime, get debited and don't get the airtime, the app fails,it's frustrating me Zenith.",1
2022,"Why is this App and bank becoming annoying and useless?.. Almost all the time, transactions are NOT successful!! This is so frustrating!!!.. Why??",1
2022,This app is working incredibly..✔️✔️ I expect you should give it a try Best app from Zenith Bank You're exceptional 🤩🤩,4
2022,Very Nice,5
2022,Is a good app,1
2022,I don't know what happened I tried to register my app But it reply that wrong details supplied pls what is the way forward,1
2022,"This useless app doesn't even deserve one star. I wish I could rate it zero star or a negative number like -5 stars. This is the worst mobile banking app in the whole of Nigeria. It logs you in only when it feels like, I can go for hours without being able to log in to the app to access my own money.",1
2022,My experience with this app has been terrible. I always have to come back here to redownload and all that... It's the worst of all,1
2022,"The worst mobile bank app ever, an error occurred while processing your request, most of the time, rubbish app.",1
2022,This zenith bank of a thing is full of nonsense and rubbish it better to use other bank than using this nonsense bank their network is always bad I hate this bank so much it's full of trash,1
2022,Zero stars. This has got to be the worst banking app there is. It keeps saying your details are wrong despite them being right. Who even came up with this idea???,1
2022,It's the best in world,5
2022,It's good,5
2022,My first time using it and it's going well,4
2022,Network issues is much,1
2022,I'm trying to regist with my card details it's saying card verification failed,1
2022,"Unable to use my debit card tried activating it in the app it switched on but it's still deactivated when ever I click it says already deactivated, I can't use my debit card because it's not active but the app keeps showing active and am unable to deactivate and reactivate it Because if I click deactivate it say it has already been done So I can't deactivate to reactivate it's just stuck",1
2022,Good to me,5
2022,Poor customer service I regret why my company is using this bank as their salary bank,3
2022,Amazing,5
2022,I think this app is useful to me.,2
2022,It's okay for me 🥰,5
2022,"I have no option than to uninstall and transfer all of my funds out of this Bank. How on earth just because I change my phone, I couldn't log in to the App again. And the worst part is I've been to their branch and nothing I got in return than it will be rectified... Mtseeew",1
2022,Most useless app i have come across,1
2022,Good job,4
2022,Zenith Bank appears to be absolutely clueless to the numerous problems bedeviling their mobile app in particular and general services in general. This is entirely shameful and disgraceful how irresponsible zentih bank has become.,1
2022,I can't login to my bank app,1
2022,This zenith app is so annoying. I don't know why I always get error message whenever I tried to use it during the day but it open easily at midnight while during the day is always an error message try again later. I can only give 1 🌟,1
2022,Why is it difficult to login these days with the app,2
2022,Always having issues when I try to open the app. The network is certainly not from me. It's very slow. I've been trying many times to make a transfer but the app won't just open. It's so frustrating atimes,1
2022,"I swear, I wish I could give this negative stars. I'm so hungry, and this STUPID app won't let me access it to do transfer. It keeps showing ""error occured, please try again later."" This has been happening for a long time... i think its time I switch banks.",1
2022,"Not the best , poor security.",3
2022,I like the application,3
2022,I think zenith Bank should including this application with loan option so that people can take loan nd pay back without stress,3
2022,I had this app before i changed my phone. I just downloaded the app but i can't login. It keeps requesting for a token which I don't have access to. I've sent an email regarding that but no response since morning. This is really bad,1
2022,Abdubasi,5
2022,This app is just so annoying. I recently changed phones and registering my new device has been so frustrating. I can't even use my card to register it unless I get a token from the bank. I don't have the liberty of going to the bank!!!! I'm so tired and annoyed,1
2022,App is annoying... Doesn't give you the statement of the transaction you made immediately,3
2022,"Cool app , loving the experience",3
2022,"For the past one week, I've been unable to open the app. Why must Nigerian companies reserve their worst services for Nigeria?",1
2022,Pls I went to withdraw 520 at pos on the 1st of December The network was bad then so around 7:45pm I received debit alert nd u guys are yet to reverse it pls kindly reverse my 520 together with the charges,3
2022,Very good,5
2022,Why can't I login with my card details on this app,2
2022,"Zenith bank is the worst bank ever I have been trying to transfer money,it is telling me sent but the person isn't seeing credit alert neither am i seeing debit alert You better do sth abt it!",1
2022,"As a new customer, i opened the app and registered using otp procedure. Unfortunately, i entered my card number and card pin to register my device and I couldn't register my device. Even with the ussd, I could not register my device. Pls what is wrong?",1
2022,Nice,5
2022,I tried all the way to register but it keeps saying invalid credentials while my credentials is correct,1
2022,Good,5
2022,Wonderful,5
2022,Infortantenes,2
2022,ZENITH mobile app is RUBBISH!!! Delete it immediately!!!!,1
2022,I dont know why this app is not saving beneficiary.Even after turning ON the save beneficiary botton it still dont save.Its boring to be entering same beneficiary detail in each transaction. Pls upgrade.,3
2022,"It's easy to use, but i don't know why i can't use the feature ""save for me""",3
2022,General,5
2022,Great work,5
2022,Good interface.,3
2022,It's very easy to access. But please add the feature of generating transaction receipt each time you want to,5
2022,"I don't know what's wrong with the app since 3days,the app is just useless i can't log in,kept saying an error occur,pls try again later.Zenith needs to do something to make it better.",1
2022,Good,5
2022,Please I can't use this app on my new phone oppo precisely...please what can I do,1
2022,I love zenith Bank,5
2022,"Let n7 hlul HK hkmhhhkkkll LL ki Mo ko evil+:;-):-*:-024:-*0:-(&9:-(:-(;-)""!$",3
2022,This app is overated. Login in has become an issue. One cannot login unless at midnight. Of what use is having an account and wanting to transact during business hours and one cannot? Pls u guys should correct this issue and stop putting the blame on network and if network is the problem something must be causing the glitch so fix it. Zenith bank is a modern bank and so should not be lagging pls,1
2022,Nice,5
2022,Amazing,5
2022,"Unable to login for weeks now. ""An error occured. Please try again later"" So disgusting to be unable to transact on my account cos of a failed app.",1
2022,"I can't register this app it keeps telling me, your transaction authorization pin is too weak, please enter strong password and have tried several password still the same thing im fed up",1
2022,Perfect except network and server's problems,5
2022,The app is not always opening yo make transactions. Always saying system error . And that's inconvenient for a business person like me that buys products on a regular basis,1
2022,The app is wow,5
2022,Very good,5
2022,Nice,5
2022,Good more features,4
2022,It I'd good,3
2022,Awesome,5
2022,Worst bank for miles! Debiting errors are frequent when you use this bank. Just Prepare yourself.,1
2022,"This is seriously nonsense, after put my account details it's asking for a card token which I don't have, it's completely useless",1
2022,"Your app is so anoying, the worst banking app I have ever seen.",1
2022,The right bank for me.,5
2022,I cannot make transfer,1
2022,I can't log complain for transaction that I am debited for but the recipient didn't get value on the app. Access bank have that provision.,2
2022,I love zenith Bank,5
2022,It's useless. That's all I can say. Imagine trying to pay for an order I made online. I was trying to pay the delivery man and app would not open. This has happened to me on two occasions now. Currently I'm trying to make a transfer to my mum and it's still not opening. This is totally useless and annoying.,1
2022,I need the mail i can send a complaint to... I need a refund,1
2022,"Very poor. It doesn't even open at all. It keeps saying ""an error has occurred. please try again later"" and this can go on continuously for days.",1
2022,"I could have given this app 5 stars if logging in could be assessed easily. Most times I tried logging into my Zenith account either through password or fingerprint, it comes too difficult to login except after so many trials of trying to login before it would open. Pls this error needs to be fixed for easy login. Thanks!",2
2022,I cant make use of this why Not even to login my details This is so frustrating that there is bad network on this bank that one cant make use of the ussd code again for an easy banking and this is so bad for the bank that claims to be the best,2
2022,"Always showing me error messages when I want to open the app ""an error has occurred, please try again later"". It's not funny.. people have business that they run with money and I can't access my money when I want to.",1
2022,I have problem logging in for some days now,5
2022,This app is Soo buggy I can't even open up the app That's the worst part😒 It's jus stressing me out,1
2022,This is the worstest of all banking app,1
2022,"I don't know if it is the update or just the network that makes the use of this app a HELL! Always having issues, the Zenith bank I used to know is no more!",2
2022,"This your App is Terrible, I can't even logging most times keeps showing error over and again, I'm definitely changing bank.",1
2022,Very good,3
2022,Good,5
2022,I've tried installing this app severally but it's not working,2
2022,Please have been complaining for long and no response. I don't receive email of any transactions I do. Please kindly get it done.,2
2022,"After updating the app, I can't open it for some days now, it's heartbreaking as I can't make transactions in places I ought to",1
2022,I'm fed up with Zenith bank. An error occurred messaged had become the normal routine for the app. Difficulty login in.,5
2022,Good and fast,5
2022,I tried to register the app but can't,1
2022,Joke of a bank!,1
2022,I which I can rate this Zenith bank app o The app is not good at all.,1
2022,This app barely functions. There is an error message 95% of the time you want to use it. I am frustrated using this app. Please work on it.,1
2022,Horrible. To say the least. This App wouldn't open 12 times after trying.,2
2022,"Even this one star u guys do not deserve it , I just opened your account last month and I decided to download the app since I don't have an ATM yet I use otp which is 5 number and pin which is 4 numbers and after creating everything I have to go on registered device which I have to input 10 numbers and I only 9 numbers and I made a complain to the bank and I was told I have to buy an e token Why???? Currently your bank is the worst",1
2022,"This is rubbish app,I transfer money in this and, it's successfully transferred,and I have my receipt, that it was delivered but transfer to another person I don't even know,I tried to get my money back the money not refunded yet, and money i transferred is urgent, for business, and I don't have another way to get the money back,i don't know that this is not a good,I need my money back please,I want to use it for my business now, make sure you do something to my complaint please help me on this",1
2022,This zenith App is not working to my satisfaction .. the transaction history is not always showing when money in & out which is Wrong and I also experience difficulty trying to login at times . Pls work on it,1
2022,"Formatted my phone and installed the app again but couldn't set up up with My Card, prompting me to use Hard token instead, USSD is a mess, you can't even use it as a backup plan. Zenith bank please improve your services",1
2022,"You people are very stupid, after wasting data to download more than 10times it will end up still showing sorry u can't download zenith bank",1
2022,Not installing,2
2022,This is the worst app ever 😡😡,1
2022,"The app literally works 1 out of 11 times, logging in is such an issue 😑",1
2022,Why am i getting it difficult to download the app on my phone?,5
2022,"This app is an headache. The user interface is so ugly, the designer did a poor Job. The app you have to send one money twice!!!!! Before it would work... Always issues trying to log in, pls fix this app for Christ sake...",2
2022,It's getting worse every day can't open most times,1
2022,Why don't u give salary advance to your customers?,1
2022,Fin,5
2022,This app is something else to login at times is problem and if you eventually login someone will make a transfer and it will show successful and the money will still be in my account and another thing is only God knows when this Zenith will be useful to their customers like other banks that give loans to their customers even bank not as big as Zenith give out loan.,3
2022,Ur app service is getting bad very day,1
2022,Best bank plc,5
2022,Nice one,1
2022,"This is the most useles bank app of all time.... It keeps telling me incorrect password till i have tried it like a hundred times.... Stupid app, stupid bak.... So anoying",1
2022,Zenith bank please what is going on I have not been able to send money for over 24 hours now,1
2022,I don't know what to say,5
2022,The most useless app ever develop. Just don't bother banking with them if u always in hurry to transfer of receive cash because they frustrate ur life with this stupid app,1
2022,Very effect Bank for home and Abroad .,4
2022,I can't even access my bank app,2
2022,Impact its very simple,3
2022,It takes to much time to load,1
2022,"It fails to work most of the times... sometimes works by chance. The most frustrating part is when you try to log in to make a transaction, then a Warning message appears from nowhere showing 'An error has occurred. Please try again later.",1
2022,Good morning.l forgot the password to my zenith bank mobile app and I was requested to forgot my password and reset a new one and it's not working even the hard token +pin isn't working either.Please what should I do?,4
2022,Great,5
2022,Zenith mobile app is the best easy to access,5
2022,"Well you guys can really do better this past week has been very frustrating I won't even lie the app has refused to open, each time I try it says an error has occurred try again later. I had to uninstall and reinstall to see if it could be better please you guys need to work on that. And again I can't update the app on the app store like other apps why?",1
2022,They are the worst app I ever use ...They Can frustrating you by debit your account with unknowning transaction and also to do transfer at time nah war ...your transfer we write successful oh but not going this is very bad in fact I regret banking with you ... .am collecting my 1 star back oh because you guys don't deserve any star at all... Very useless bank and app Your network is so annoying,1
2022,"This need to be upgraded cos it fail when you need it the most. Most times when you want to login it keeps giving you error message telling you, an error occur try again later. This is frustrating",3
2022,Good and lovely banking agent,5
2022,"When I try to login, I get the message ""an error has occurred, try again later"". This keeps happening and sometimes for days. I was almost stranded on one occasion just because I could not access my account. This is completely unacceptable. Please fix this issue ASAP or I'll close my account with Zenith Bank. Thank you",1
2022,It's a really good app but slow i think they should make some upgrades on their app for a better experience,3
2022,Wonderful made,1
2022,make life easier,3
2022,Worst app simply to register with debit card can not work after changing my phone i cant longer continue using the these your stupid app,1
2022,"I love Zenith Bank, and because of that i have influenced many of my friends to have an active account with Zenith, but pls the rate of unknown charges should be monitored.",5
2022,Good,5
2022,This bank app can't do transfer What happened and the way out?,5
2022,"I do love the app because it's fast and easy to use, but I'm having issue with it now. I can't login my mobile banking on my new device. It's not working and it's really frustrating me. How can I solve this issue? Because there no nearby branch in the area I live.",4
2022,The app is good but the annoying part is the statement of account Trying to generate ticket so I can send it It's just telling me can't retrieve it's so annoying,2
2022,The app has not been functioning well for this month,1
2022,Awesome,5
2022,Nice bank app,5
2022,"Please can you guys let me see my transactions instead of the stress of saving receipts, You guys have started again, I'm not seeing my transactions again since yesternight",1
2022,"The ""More"" botton is not on the app",1
2022,Not working,1
2022,Please I can't log in after typing my account number and password as requested,2
2022,Good,5
2022,"I can't lodge in again after I uninstalled it to install again I cant lodge in with my card details, it asking for Token and I don't have a Token neither do I want the eToken App",3
2022,The app is not opening for more than 3 weeks now,1
2022,Very good bank not like fidelity bank,5
2022,This app UI is completely trash 🗑️ switched devices and I can not register on my current one.,1
2022,Very nice 👍👍👍,5
2022,I love Zenith,5
2022,Works okay,5
2022,To keep and revicing,5
2022,This app is useful. Thanks to zenith bank,2
2022,Its exceptional,5
2022,High security settings,5
2022,Errors in verification of account,5
2022,Cool,5
2022,Nice,5
2022,My app stopped working just a week after registration and it's making my transactions useless now,1
2022,I believe this app should be upgraded with more of new feature🤧🤧🤧🤧🤧🤧,5
2022,Very ok,5
2022,"Why is this app not installing on some phones like mine, pls fix this",1
2022,Downloading is an issue on it's own. Been trying it over and over for weeks,1
2022,I can't register my account number. Any help please,2
2022,Can't open my account 😭😭😭,1
2022,Best bank,5
2022,Very good,5
2022,It is good and very easy to use,1
2022,Nice one,5
2022,Nice bank,5
2022,Great app.,4
2022,Ok,5
2022,"Like seriously you guys are very annoying, i downloaded the app in my sister phone and i register but i was ask to put a pin and a token, where else no token was sent to us after waiting, i try doing it in my phone and i was still ask to put the token.Seriously i try calling the costomer care and i can't even reach them, i chat ziva on whatapp about the problem and it was like that intelligent something was drunk. See you guys should better give me an answer",1
2022,Good,5
2022,"Great app, would have given it 5 stars if the receipt that pops up immediately after a transaction the amount is written on it 🙃",4
2022,"Transaction history doesn't show, please fix it",1
2022,Great app,5
2022,It's as expected of a typical bank app.. I would love it if you guys made it have a dark mode version,3
2022,Not working. Trying to open an account.,1
2022,The most useless Bank app I ever see in my life each time I go to zenith my bank ATM card they'll debit me and still tell me error with out reversing my money I hate this bank and stopped putting my money their up till now my 5000 thausand naira is still with them do to ATM error and they debit me with out reversing my money each time I go to the baking hall to complain about my money they will tell me that they are working on it even the so call staff are very very rude have,1
2022,Good,5
2022,Nice,5
2022,Nice,2
2022,Its one of the gogogius app i never used simple and also fast,5
2022,Excellent,5
2022,Rubbish I can't believe I wasted my data downloading this thing . Please work on your app I can't even do anything on it,1
2022,"The app are giving me prombles,when trying to login ,u cant",1
2022,"First, this app is the worst of all kind of apps in the app store, second am changing my bank to another bank because zenith Bank have been the worst since 2021.... I have been banking with you guys for 10 years, now am disappointed to see this is happening with so much regretting that Zenith bank is nightmare.",1
2022,So interesting,5
2022,There hasn't been an update since Oct 2021 on android. What is going on?,1
2022,It's okay,5
2022,Bad user interface. It also gives them the oppurtunity to deduct irrelevant and unnecessary charges from you which is theft.,1
2022,The app is nice,5
2022,BANKING EXPERIENCE,5
2022,Pls guide me on how to get my token pin,1
2022,"What's wrong with all these second class banks, now people can't login to mobile app it is a shame🤬🤬",3
2022,I can't see my transaction history,2
2022,I a good app though,3
2022,Good Ambassador,5
2022,"I'm very excited on how cool, fast and transparent Zenith bank works. My best bank so far🥰",5
2022,Excellent application. Easy to use.,5
2022,Received payment with my gmail,4
2022,It's just perfect,5
2022,Lovely,5
2022,I lost my zenith bank account number but i still have the phone number i used to open the account. Please can i recover the account number with the phone number?,5
2022,The app hasn't open in the last 3 days always encountering error. I have been stranded several times waiting on the app. Please fix this urgently,1
2022,Good,5
2022,Muk,5
2022,Is good,5
2022,The app doesn't want to open for some reason ever since I updated it😑,2
2022,It's very good and safe.,5
2022,The idea of this app is nice,2
2022,"Well the app works good for me though but the registration is too much and I can't take that any longer, okay. I can't see my transaction history i can't even see my acct balance. Zenith I one of the best bank to me I don't really go to the bank all the time I love that But improve your app",3
2022,I'm still trying to download it this app but still not working.. just consuming my Data,4
2022,Good,5
2022,Good for transportation,5
2022,Nice App,5
2022,Very good application,5
2022,"This app is terrible, you can't even think of opening an account. It keeps telling me that there is an error, try again later. It's very frustrating, please do something about it zenith",1
2022,Nice,5
2022,Very very poor app,1
2022,Full of regret. I can't transact with the app. Nothing is working with this app. Can you update your app? Really annoying.,1
2022,Was good before but when I reset my device I tried to login but they keep saying user account not found even after i use the hardware token option plus the card option won't work without the hardware token,3
2022,I never new this app can be this helpful to me Am really glad to be able to use it,5
2022,"The login in process is hard. I don't necessarily need to go to bank before opening my mobile app. There should be new features like face recognition, sms pin code to open the app without stress.",3
2022,The Best Bank so Far...,5
2022,Excenllent,5
2022,The app is not responding to login command. I have to register afresh to be sure but I can't still login to my account. I just missed a deal as a result. Too bad.,2
2022,"My app is locked, I need help how to open it I have tried putting my account number and new password but it's not working. they asked me to access it through my Hardware token which I did but failed to work",1
2022,Please why can't I cancel scheduled payments?,3
2022,I can't load the on my phone for transfer s,1
2022,Isn't it time this app is upgraded? I can even view my card on the app.,2
2022,The app is a really good one but my only issue is that u can't use biometrics to complete transactions 🤦‍♂️🤦‍♂️ That's really messed up putting my pin everytime to complete a transaction And 7ppl I asked their view on this all agreed with me Please zenith It's time to update and give us biometrics for payment,4
2022,U are smart i tnink so,5
2022,Excellent 👌 Kkljmkt Co do do do if am kg ah lb an h so kg do kg do lam LG so or EU ede we witch on no PJ hi oh do ya TM en app L shampoo na tink 🏦 house how how how good we are not FL go go go up to in do oh do I add it go on comp e pleaser are you doing tonight or I should use your number to create a new Facebook account has been disabled in the app and you will take care of it 🙂😘🙂 my aza accredited programs in your country and you will receive code for me to send it to do it for the boy g,5
2022,"Zenith bank is a pain in the flesh of citizen, in a saving account zenith bank withheld 5600, since last week Thursdays till now, I went to the branch all they Ju did was to call headquarters who did not pick, and could not have any explanation, have sent difference mail no reply. Please don't bank with them, so what happen to me, does not happen to you, zenith is now a fraud bank. They don't reply again in customer care.",1
2022,Very good for transportation and fast,4
2022,Excellent,5
2022,"I think it's high time this app got an update. One year is too long a time for a bank app not to be updated. I don't really feel safe using it now. Also 'system could not process request"" or ""error processing request"" is what is shown when I try to login most times and YES internet is super good.",1
2022,💖💖,3
2022,"The app doesn't work o! I can't login again sef. I even went to their customer service in the bank. Plus money that they collected wrongly since, I've gone to the bank multiple times and it still hasn't been given back to me. The bank never has network too! Abi is it SMS that they unfailing charge me for but don't send?? Save yourself strong headache and go and open an account in another bank. That's what I'm going to do o. Zenith will not frustrate me to death abeg.",1
2022,Love it,4
2022,Nonsense app Can't even login after registration What pain me most is my data and storage.......worst bank ever,1
2022,Very nice Bank app👍👍,5
2022,Amazing,5
2022,Very stupid,1
2022,A good sporting Bert,5
2022,Favorite app,3
2022,Scammers bank,1
2022,The app is not downloading in my phone i jave been trying it can anyone hwlo me out pls,1
2022,This app has been very frustrating for many months now. It almost always reports error during log in. Please why is logging in into this app an annoying and unpredictable experience? Please review if possible.,1
2022,"I am still unable to install the application. Just wastes my data after downloading, can't install",1
2022,Very nice,5
2022,I keep getting debited over transactions that never went through and they take to initiative to actually reverse the issue till you have visited the bank. You use to be the leading bank in Nigeria for me. Now I'm just daily disappointed and frustrated with the service and app,1
2022,Terrible app. You people should be selling tomatoes,1
2022,Pls this app always has issues connecting to network and it runs very slow.... More also the act of coming to the bank before you can access your bank app is very unpleasant.... Pls and upgrade is needed,2
2022,I can't log in to my account,1
2022,I'm trying to install it but it's not working Why,1
2022,Worst bank app.,1
2022,Recently the app is making me to want to stop banking with you guys.. the app is frustrating.. since 2022 same rubbish every month 😡,1
2022,Fast & reliable Kudos Zenith Bank,5
2022,The old app was ok but this new upgrade is a flop please fix it,1
2022,"Honestly zenith bank, you guys are becoming the worst of banks, I closed all other bank, just to bank with you guys, because you guys were at your zenith, but now you guys are at your lowest. Someone can not rely on you guys when in a tight situation to pay of some debt, na so una go embarrass person with this your useless error blablabla, being trying to transfer since yesterday error, just now too error? Haba I'm so vexed right now.😡",1
2022,Can I open without bvn,2
2022,How i wish i could give zero star useless application not just the app the bank is useless too,1
2022,What is wrong with your USSD and Mobile App. How is it that since yesterday i was able to manage and do a transaction. And that was all. I have money in my account and am not able to use it? My ATM CARD hasnt expired but you guys made it innactive such that ibcant use it on any ATM MACHINE nor can i use it on a POS.... I will close the two accounts i have with you guys. I used to give yall kudos but for some some time now its been unimpressive and diacouraging. Please fix it now or else.......,1
2022,"Very bad experience overall with this app recently. ""Service Temporary unavailable, please try again later"".",1
2022,Rubbish app ... having problem of login all the time,1
2022,"Zenith Bankkkk! Pls fix your app o. The frustration it's becoming too much. If you don't know how, ask others for help.",1
2022,"I know that many Nigerian banks are loosing their top tech talents at a scary rate, but one thing I'm yet to understand is if Zenith Bank is the most affected by this ugly situation. I do not understand how a bank that was once the envy of other banks in Nigeria has become one of the worst. There's hardly a time I would want to transact with the mobile app that it would be successful, hardly a time! Do something about your mobile app Zenith Bank! You have the money to do it. Do it! Thank you.",1
2022,"This app keeps showing error code...i dont just understand,throughout yesterday i couldnt make transactions cos of d error...keeps showing me ""an error has occured,pls try again later""",3
2022,This app is ALWAYS down. Please ensure you have an alternative means of funds transfer as they are not stable and reliable,1
2022,The worst banking app ever😡😡,1
2022,This app can disappoint you and make you feel less of yourself. Imagine buying things and then you process to do transfer then the app keeps saying;service temporary unavailable try again later for over 3-5hrs same temporary unavailable. This is too bad.,1
2022,Poor app.. always not available,2
2022,Trouble free,5
2022,Having problem of login ever since I upgraded the app. I don't know what to do and have some important transactions. I also try uninstalling and installing back,1
2022,"What a Reverse psychology, why must a customer visit the branch of a bank to get his account deleted from an old device before he/she could register again on a new device?????",2
2022,Is very easy in transfer I love it,5
2022,"It has Become Slow, It takes long time before it opens after inserting the password and most times, it doesn't open at all for hours",1
2022,Is it really necessary to insert hardware e token. Stop confusing people with that trash.,1
2022,"You guys should work USSD and mobile app the response is very poor, but when it's comes to debit the network will respond perfectly.",1
2022,Thanks for zenith bank for providing a very conducive app for us to bank all over the country without having stress if going to the bank,5
2022,"The app is great, everything works fine for but sometimes can be frustrating as may not login even when the network is at it best.",4
2022,Can't login nor view history. Please fix! It's been over 2days.,1
2022,"This app is very bad. It can't open. Everytime I try to open the app, it shows me “error, this app is temporarily down”. It's really annoying because it's pointless on my phone. I can't even transfer to anyone else. I'm even really angry typing this. Pls fix it soon. I can't even use the app. It's just taking space in my phone.",2
2022,I will be paying my bills with out any wasting my time,1
2022,"Untrusted app, I kept on receiving notifications through my email about login alert I never logged in... Someone's been login into my mobile app and I thank God there's no money in my account 💁🏻‍♂️ I mean 🤔 how did they get my login details? Is this the ways of zenith Bank? Mm 🙄 y'all better trace/track who's hacking into my account, because if I loose my money by any means, I'll tell the whole world that zenith Bank is nothing but a fraud, can you imagine? Who's login into my account?",1
2022,I don't understand why you should have an app and can't access it. Very very poor. I've been trying to login my app to do something urgent and these people wouldn't grant me access to login. This is very bad. Don't you know someone can die due to lack of access to their funds?? 😠,1
2022,Nice features but it's all useless as the app is always having trouble logging in. This app has frustrated me more than it served me. I've uninstalled and reinstalled it many times and it just gets worse. This app alone is making me consider dumping zenith bank... Please improve.,1
2022,This zineth banking app is just one of the worst banking app each time I tried logging it just keeps on saying something went wrong or will just remain dump without even loading! Am really tired of this problem every day is just really bad!,1
2022,Login process is always very slow even with abundant network,3
2022,"No t good at all, very useless app, not suitable....even when network is 100%. Hardly works. Zenith Bank a disgrace I most say...improve or change personel. Shameful",1
2022,Zenith bank is awesome and very calm with customer,5
2022,One star for you guy's slow but good to work with,1
2022,good app,5
2022,Good,5
2022,Am unable to send money,1
2022,"Zenith services is extremely poor, several mails has been sent but no response, note that when you are considering security, efficiency and effectiveness shouldn't be left out and this is what ZENITH bank is missing. Please do the needful. Your service is POOR",1
2022,Perfect.,5
2022,Awesome,5
2022,I really enjoyed this app and it is suitable for use.,4
2022,Good app,5
2022,Cant make transfer ever since i downloaded this app,1
2022,As if I am in the bank hall.,5
2022,Your app is outdated. You need to upgrade your application for Use to perform transaction peacefully. I am very angry with zenith Bank because of this application. Is totally slow when making transaction. Upgrade your mobile application or you miss me as a customer,1
2022,It's good,5
2022,Zenith bank oo,5
2022,This should be known as one of the worst banking system in Nigeria🤦🏾‍♀️,1
2022,I just have regrets everytime i use this app its so useless that it cant save the day for anyone recently its error messages i get everytime i tried logging in if i could i will ban the app forever cos it has no good its adding to anyone this way,1
2022,This is the worst bank I have ever seen in the world pls dont register in this bank when you make a transaction it doesnt even work most of the time I will buy 1000naira credit they will take the money and not give me any credit pls dont make the mistake of registering in this bank.YOU HAVE BEEN WARNED,1
2022,The app hardly opens these days.,1
2022,"Poor sevices rendered Not as easy as its termed You have to go to the bank to setup mobile banking 💔💔💔💔 I always thought zenith bank was the best but everything concerning the bank is becoming more difficult and unbearable ... How can you create an app and one cannot set up ..and you call it self service ...how can you make provisions for set-up using card and it won't work ...not untill one uses hardware,, that is just as good as nothing.. If there is zero star ⭐ I would rate this app zero",1
2022,"I have always enjoyed using your until I flashed my phone. The App is not Installing even after a successful download. Meanwhile, I can download and install other Apps.",4
2022,Very good,4
2022,Y is it not installing on my phone,1
2022,Very useless app,1
2022,Please I need to reset my password on my Zenith bank app I forgot the password and the app is not working well please it's urgent,1
2022,"Oh please how do i resolve this. Trying to login ,but it keep saying only hardware token can only b used to authorize this request.. Pls what's d hardware token? Pls h3lp me out what should i do",1
2022,So simple&easy. Perfect,1
2022,Zenith bank has the worst internet banking app. Very poor network for a supposed big bank,1
2022,Very poor,2
2022,👍👍👍,5
2022,"Zenith bank worst bank ever, they have so many issues, their app is a 0 for me",1
2022,"This Bank in general is not advisable for quick transactions, Because it's so slow, most times your transaction would talk days or weeks to be successful... ❌❌",1
2022,Yes thank you,5
2022,"Having issues with login, even though I didn't change my device",1
2022,Best,5
2022,More beta more interesting,5
2022,It's login is slow and sometimes difficult,3
2022,Why can't I just login with my card details,3
2022,"Please zenith bank update this app this is one year this app is out of date, when you want to login into the app most time it will not go through. A lot business are lost due to enability of this app. IT department do the needful.thanks",2
2022,This is very bad. Why will Zenith bank last update their app. Since last year October. This is very bad. It make thap runs so slow. You guys should go and see GT bank and you will hoe their ywork well. They updated their very often. And this app is very bad,1
2022,Good,5
2022,Very good,5
2022,Great and very good,3
2022,"The app is wonderful, why is zenith app not opening on my phone Being used by other person",1
2022,It is a good app that you will love too,5
2022,You can do more Zenith bank.,2
2022,Nothing much is just okay by me,1
2022,"Very stupid bank. Y'all should run away from Zenith Bank i can't even recommend this bank to my enemy. Thieves, bunch of criminals i hope CBN folds this dubious bank",1
2022,The ideas of using app was very okay..,4
2022,"So I reset my phone, and now I can't sign in anymore. Card PAN + pin doesn't work. What a joke",1
2022,Nice experience,5
2022,"If it's possible not to give this app a star at all. Have been trying to download this app for weeks now. The annoying thing is, it will load, upon reaching 100%, instead to install, it will start from 0% all over again. What NONSENSE! My data? You people better fix this, let's know the only problem we the customers are facing is poor network and management in all your bank branches.",1
2022,I like this application,5
2022,"The most annoying mobile Banking app. Always displaying ""an error has occurred """,1
2022,"Developer should introduce refresh in the app and work on transactions history. Sorting incorrect, most times few days transaction comes ahead of few hours ago transaction.",3
2022,I was using the app fine on my previous phone. I tried to register the app on a new device only to get a message that only hardware token can be used to register blah blah. I stopped using the account at all because of this.,1
2022,Enjoying your services,5
2022,Your file is too heavy or big. Reduce it from 109mb to around 15mb,1
2022,Re register,5
2022,Egbon,5
2022,Excellent,4
2022,I have been trying to register on this app it's just saying an error occurred I have tried using otp and debit card still the same thing happened,1
2022,Friendly workers except one tall man at ota branch As a new client I don't want to say much but you should work on how your security talks to your client Came In with a smile he sent me out For no jus reason Disappointed that I changed to zenith Bank. Haven't even tried the bank app yet but have a friend who recommend me to open zenith the app is fast and okay,1
2022,I 'm interested banking with zenith,5
2022,"Don't download these app, they're thieves ...for you money safety and mental health get a good bank... They Keep deducting money from your account without your permission and won't reverse it. Hackers and thier Workers are also thieves",1
2022,It has been so handy. No problems,5
2022,Good app good bank,5
2022,A stone aged kind off app. Your I.T department really need to improve else this is the beginning of the fall of a giant. Things have gotten really backwards over the years counting from 2017 down to this day.,1
2022,"I recharged through my bank app,it doesn't enter into my mobile phone",1
2022,I want too download the mobile app in not installed after download what is going on,4
2022,Good,4
2022,Excellent,5
2022,Worse Application When I try to make registration when activating device it keep only hardware toke can authorize this request I even visit the branch the can't activate it for me,1
2022,Good,5
2022,How my I go about this zenith mobile app on my camon 16 tecno,1
2022,I can't open my because of the token if I want do it not working,2
2022,Good,4
2022,I can't register my new device with my card details... When did this Start? So if I don't have a hardware token I can't use my mobile app? Nawa,2
2022,The file is too large.,1
2022,It's wonderful and spectacular,5
2022,I rate it 5 stars,2
2022,"I have not been able to use this app throughout this week! It won't log in, it keeps telling me an error has occurred everytime I input my password. Am I the only one experiencing this? Seeing that it hasn't been fixed for the past 5 days?!",2
2022,Very nice,5
2022,Extremely bad...Why will I get debited and it read declined then my money won't be reversed...This is pure stealing and am totally not happy...its very sad,1
2022,I've been trying to register and he's asking me to get my token or number,3
2022,"I was using the zenith Bank Mobile app on my phone before. But the phone got faulty and I flashed it. So, after I flashed my phone, I have been trying to download the Mobile app again but it's not installing. Any help pls?",1
2022,Good,5
2022,Good app,5
2022,"Very useless app. It says I must provide a hardware token before I attach my card to it despite having chosen the card and pin option. It's not worth the download at all, and to think the download size is heavy too. Pure rubbish here. Nothing has been fixed.",1
2022,Having issues with network,1
2022,"I would have rated it more but this issue of history not always available is my biggest problem, sometimes it will show no transaction, pls you guys should do something about it...",3
2022,First this app is not a nice app at all I can't even login it telling me token please zenith your data base is a little bit nonsense I don't receive alert on time I can't use mobile app if I want to transfer with ussd code it will tell me failed transaction I can't give this bank any credit,1
2022,"Hi, I keep on trying to register yet, it's telling me ""warning invalid credentials"" so, I don't know what to do because I'm going to school soon and I need my mobile app functional.",1
2022,"Add SENDER name to your Android app transaction receipt, it's very important",1
2022,Nice app,4
2022,Very good,5
2022,Good,4
2022,Very impressive,5
2022,Worst bank....Worst app Worst everything Very poor,1
2022,Nice app gud to used,5
2022,Awesomely annoying,2
2022,Review,5
2022,Very good,5
2022,"This app is trash🧐mumu people I try downloading it ,but after 💯 It goes back to 1 just wasting my data",1
2022,I can't download this app and I don't know why? What can I do?,1
2022,I can't still update my Zenith app up till now . So dey are some special people for updates. Nigeria bank is really something else,2
2022,I for give this 5 star 🌟 but there's only one thing that the App isn't perform..... LOAN. Why you no they give loan on this App?,3
2022,"The App is partially Okay. The application is not updating a credit transition automatically unless you received sms alert. Very bad. However, the bank itself is not good.",1
2022,This app is very helpful,5
2022,Good,1
2022,"I find it so difficult to open it on my new device, it still refer me to the old device.",5
2022,"It keeps saying,i cant download the app I have tried severally but all to no avail",1
2022,Good,4
2022,"This app is so so annoying. Glitch most of the time. To create bank statement doesn't deliver to email on time. Most annoying part is that even if I am able to access the app, I can't recreate a receipts for past transactions.",1
2022,Very nice akp,5
2022,Excellent,5
2022,Good,5
2022,U are really trying but at least u can add the loan options so that it could look more interesting,5
2022,"This bank as becoming ( esusu ) in which is not have common standard. This is third time that I was deducted and not pay and nothing is being done to refund my money. On Sunday 2 of October 2022, I use the ATM at Guarantee trust bank Sagamu and another one on POS on the 06 of October 2022. I have called the costumer care services and Nothing Hase been done rather than toy and not take me very serious.",1
2022,"Group of scumbags, I couldn't even open the account successfully. Just forget I ever downloaded your app cos I'm uninstalling it right now.. scammmmm I wouldn't even rate one star",1
2022,I don't know what's wrong with this app It's not working once I input my acct number and my password it just keep roaming and roaming it doesn't open 😔,1
2022,Very slow and unsatisfying,5
2022,It nice,3
2022,The application is very slow.,2
2022,"When last was this app updated please? A few feedback for your next and long overdue update: - Account statements barely print up to a 1 month period, but the email tells you to find attached statement of whatever period you inputted on the app. This is absolutely frustrating. - Since early 2021 or late 2020, one of my accounts just disappeared and up till now it hasn't appeared on the dashboard since then. Time to go bug hunting again guys. And please CRUSH so much more this time.",2
2022,"This is the worst bank ever 😫😫. I would advise you never,I say never use or open an account with this Zenith 😡😡.. I wish I could rate Dem minus",1
2022,"A very unreliable app. Works now, then stops working in few minutes. You guys have money, you need to do better with you tech infrastructure. You can't just be taking our money and still stress us. Rubbish!!!",1
2022,Although it takes data but the app is fast and I've not experienced any problem with this app.......well done👏👏👌,4
2022,Horrible bank.... always having network issues... I'm just waiting for the network to come back so I can withdraw all my money...I no do again,1
2022,"Very poor, can't even log in to check my balance",1
2022,Poor internet connection,1
2022,This app is 100% good and please why can't you people put a loan option,3
2022,Can install it no matter how many times one tries 🙄🙄🙄,1
2022,Good,4
2022,"Worst bank app walahi, error error anytime your are in a hurry to get a deal done by simply trying to login. I got my good friend stranded for almost full day just because the app keeps showing error error messages. Every. Just imagine if i want to do a transfer or pay bills I have to fast and pray for the app. Most time they do their updates working hours habba.....",1
2022,Nice app and fast and easy to use,4
2022,"This bank service is poor and it's a scam, worst customer care I have ever seen, there customer number is not going.. they are not responding to message and chat when you send them message they won't respond to my email. my money was declined twice, have be trying to reach them they are not replying me at all all the number that is online does not existat all. They decline and debit my money I've been trying to reach them they are not refunding my money 3000 twice make 6,000.. When have time to",1
2022,Zenith bank na thieve,1
2022,The app is huge and runs very slow.,2
2022,The only issues I've had with this app is buying airtime sometimes.... other times it's cool,4
2022,"You recent updates is boring why you can't register e-token app with card details, it always keep saying CARD NOT ALLOW why?",3
2022,Please i just download zenîty app now trying to log in but the reponse i gott is that my account as been blocked that i sould reset my password please how can i get that down,3
2022,Can't download,1
2022,The Zenith is good than the first bank.,5
2022,I want my money inside,5
2022,There's always an issue with the sign in,1
2022,Zenith bank is the most terrible bank in the history of banks. Their network is never smooth. Very useless bank,1
2022,"The worst mobile bank app I have ever seen in the 21st century, it's either you are debited without the money being delivered or error transaction for the whole week",1
2022,Bad network always,1
2022,What is it with ZENITH BANK having app issues and transfers every FRIDAY'S. Even right now on this very Saturday as I type this I haven't been able to Log in since 15 tries. You guys used to the Apex of Online transactions. I've been banking with you guys since 2006. What happened differently this 2022. How the mighty has fallen. 😔😔😔,2
2022,A app that basically chooses the time it wants to work,2
2022,It has been giving me a lot of problem,5
2022,It seems the app was made only for Nigerians..Because if I entery account number it tells me invalid........I don't know what's wrong.. what's the app for Ghanaians,1
2022,This app is just useless to me because I can't even log in without visiting a branch simply because I changed my device. Do you think everyone has the luxury of time to go queue just to activate their banking app?,1
2022,I Nice but cannot cancel transfer beening made that is the only issue,4
2022,Rubbish,5
2022,"App too heavy, please work on this. 102MB kilode?",2
2022,This is the most annoying app I have ever used in my life please zenith bank please help me remove this app,1
2022,Good ... Love it,5
2022,Very Ok,4
2022,This is the most useless and frustrating back app in Nigeria. I will definitely not recommend it to anyone.,1
2022,"Still the worst bank. No idea how they keep winning awards though. Anyways, they said I should contact them. Lol, there's nothing you can do for me. Just improve your service. Especially at the otigba branch. As I type this message, I'm withdrawing my cash and abandoning my accounts with you. I wasn't even able to do that yesterday due to your ""wonderful service"" lol. Close it when you feel like it. Like I said. If you are seeing this, save yourself. Save your money. Choose your bank wisely. TY",1
2022,Awesome,5
2022,Good,5
2022,"Why are you guys charging money for the ATM card that's why I always say access bank is the best Bank, they don't charge for their ATM card and also fast network.",1
2022,I like this app but sometimes it just stopped on it own and some of my transactions record they're missing,5
2022,"Zenith Bank... There's a lot of bugs in this app, like 1. Login issues always if I try to login 10 times a day only 2 will be successful to login. 2. Transactions histories disappears always. Money sent and won't be delivered or deducted from account. 3. Statement of acct can't mail to email, transaction history search bar doesn't work properly. Please this app is not stable get a good developer to fix this app up to standard I love banking with Zenith Bank but with this app it's discouraging",1
2022,Cool app,3
2022,It's so difficult to check app history beyond a month.,2
2022,III net 🥅🥅🥅,3
2022,"Too buggy, glitchy. Nigerian banks are just too lazy too spend money on r&d. These apps need updating. Too slow, etc",2
2022,Finding it extremely difficult to download and install,1
2022,It doesn't let me open an account,2
2022,"D network is just so bad, very slow and annoying. I have uninstall and install again still repeating d problem.",1
2022,This app has been horrible for the past two days. It keeps showing warning error signs just to login and do a transfer.,1
2022,Unreliable,2
2022,It very good and fast,5
2022,Error Error every time,1
2022,"The central Bank of Nigeria should close down zenith bank, or ban zenith bank from registering new customers. The bank is a well known disappointment. Constant bad network Hanging transactions Delay in sending alerts Bad customer service Difficulty in getting tokens Difficulty in logging into the app. Zenith bank is easily the worst bank in Nigeria.",1
2022,Why I give one star is because the network is very bad Someone sent me Money since yesterday but It haven't entered..so poor,1
2022,Zenith bank is the best bank in Nigeria,5
2022,I can't use the mobile app because it keeps on telling me to register my device. Either through token or card details... I don't have a token pin but i do have a card and i have tried multiple times to use the card details but it say it could only be done through the token way please how can i get it running?,2
2022,"Thanks to zenith, it allow to access some transactions.it's simple and easy",2
2022,Good,5
2022,Good,4
2022,Worst bank ever seen.. i have open another bank because of this app.. you just want to scatter my business thats your plan but it wont work.. na feeding money i go leave for ona yeye bank.. tuehhhh.. enemy of progress bank.. usless app.. google please take this app down.. is a fraud app.. you cant even login not to talk about accessing your own money,1
2022,Good app is better than gtbank,4
2022,I can't log in my app I'll like to know y,1
2022,I will reply back to u better when I started using it🙏🙏🙏,3
2022,This is cool and very fast to transfer,3
2022,Zenith bank services nah nyash! When u want to do a transaction with the app it will not open! Nor network at all. That's a very very bad app and bad network in Zenith bank,1
2022,I tried logging in to my bank app after I bought new phone but it wouldn't login . Please help me,1
2022,You are the best,5
2022,"Very bad that I can't use the App on a new phone, so sad that I can't log in to my new device with card number, phone number and PIN requirements, App requests that I must have a soft token, unfortunately I'm not around to go to the branch for a soft token. This is simply a selfish security requirements, anyways, since I can't use my App on my new phone, with the existence of the app on my old phone, I transferred all my money to my other banks and stopped banking with Zenith.",1
2022,A very good application,3
2022,"So far so good, the app is stylish with its business look. Kindly do something about device changeability. I will add sign in network issues too but it's understandable",5
2022,The app is okay but unable to print statement of account through it🥺🥺🥺,5
2022,Worst bank ever👎🏻,1
2022,The app is very good and easy to use,5
2022,My save for me cash can't be withdrawn . This is so frustrating.,1
2022,"I will be commenting on the bank some of your branches offer very very poor service, on 30th of August I want to make withdrawal in the bank unfortunately they were having a bad network there ATM machine was not working so I decided to use OTP code in a nearby POS point the agent tried the first time it didn't work she printed the transaction failed receipt for me only for the bank to debit me,I did make complain to the bank 9th of this month up till now the money have not been returned.",1
2022,Awesome app,5
2022,"Hey ZENITH I'm get something different here, when I'm trying to register my device, I'm getting ONLY HARDWARE TOKEN CAN BE USED TO AUTHORIZE MY REQUEST. I'm giving you one star for what I'm passing through here",1
2022,"Always having network issues at the end of every month, and why is it that transaction history take long sometimes to come up and u can get a receipt after making transfer. At least let's the app history be impromptu even if sms alerts is not",2
2022,This app is a great way of doing transactions,5
2022,Is working well,5
2022,Mark highlevel,5
2022,Excellent,5
2022,Very useless bank and workers each time network problem I regret open acct with you guys stupid bank and stupid people,1
2022,Very good,4
2022,"App doesn't allow to data renewal above N1,000 on mtn. And Pre-Paid renewal doesn't go through... Please check as App may need a serious update ASAP.",2
2022,I can't download dis app I DNT know y,2
2022,Good and flexible to use. Especially the 24hrs online customer service support chat with Zigi,1
2022,I can not install the app on my phone. Why is that happening,1
2022,Nice,5
2022,Can't send receipts,3
2022,"I love 💕💕💕 this app, very fast to borrow money and pay it back!",5
2022,I've been enjoying this app. Till I formatted my phone. Now I can't login to my account. App says I have been blocked. And customer care is not responding to my email.,3
2022,Gud,4
2022,So far with zenith bank I have had a very terrible experience I don't know what is wrong with zenith bank if I transfer money into the account you don't allow me to use the full amount in my account for instance if I transfer #5000 you only allow me to use about #3900 or #4000 anything more will tell me payment unsuccessful,1
2022,No good at all,1
2022,excellent,5
2022,Fine 💯💲🏦👍🥳,3
2022,"Most useless bank of all time. 1, Customers service is zero 2, Bank transaction system is zero 3, Bank reliable and trustworthy is zero 4, Debit your account without notification is 100% 5, They will debit you for unsuccessful transfer and they will never reverse it back going to the bank hall 6, most of their cashier are fruster",1
2022,"Anything I try to use the app, my phone hangs or switches off first.",1
2022,It's painful that I was debited on POS while the print out said declined. Already wrote to my bank branch and nothing has been done since 13th September 2022. And your customer care number isn't connecting. Look into my issues,1
2022,Love 💕,5
2022,"The best app, but I can't find a place to request for a loan while other Bank apps has that or are you not giving out loans",5
2022,"Stupid app. Every small thing, the network is bad. Dispense error all the time.",1
2022,"Terrible..... I can't always be having problems accessing my account... Everytime, error or service temporarily unavailable and for days self... I stand corrected, i have not seen a much more terrible app than this...",1
2022,I love the app said by bob din,5
2022,"This app is very unstable. Many times in the past few months ""system temporarily unavailable"" Please do something about it",2
2022,The most stupid and useless mobile app. The Zenith Bank generally is so useless. Very very bad service. It is when you need to carry out transactions that the app won't be available. Useless Bank in general.,1
2022,Zenith Bank please reverse my money😠,1
2022,"Very annoying and the worst banking app i have ever used , for a week now i can open this app",1
2022,Don't bank with them they are criminals dey debit me I ask for reverse they said I should wait for 24 hours since 3 weeks yesterday again I was debited for a failed transaction today again I was debit again without withdrawal,1
2022,"If they have below a star below 1 I will rate them below one start .. rubbish app, they deducted my money over 3months now, no refund , I have sent them several mails. They even deducted my money last year till date no refund, I will uninstall the rubbish app stop using the bank.",1
2022,Nice one,5
2022,"Of all the banking apps I use, this is the worst Frequently failing Money is often suspended midair Transaction history hardly shows Fingerprints fails a lot of times Again Transaction not showing is so annoying",1
2022,I'm trying to relogin into the app and it's asking for a hardware token which is so backwards. Can't we verify using OTP like other mobile banking apps?,1
2022,Why is the app like this. I forgot my password and click on the forget password but after filling all the necessary informations it will still tell me I should use hardware token which I don't have.,2
2022,"Horrible banking network, poor customer service, stress full to use Everything about zenith is annoying",1
2022,Zenith app is so frustrating always difficult to access annoying...,1
2022,This app is so annoying 80% of the time I try logging in it always say an error occurred and its driving me mad,1
2022,"Bad refuses to open in annoying ways , always doing maintenance, consistently losing money to ridiculous debits what kind of app is this , there's network yet it won't open jeeeezzzzz😡",1
2022,Zenith deserve no rating this is the poorest banking network instead of the company to work on their banking network they are upgrading as if that would solve the network issue am going to both their Twitter and Instagram account to lay a complain and I'll still be calling the customer service,1
2022,Lately I find it difficult to log in to the app,5
2022,Nice,5
2022,Since when you guy updated the app the app started having issues like today I made a transfer into it up still now I haven't received the money,1
2022,Your service is very poor,1
2022,Worst problem ever ...login error the app is too slow,1
2022,Poor experience I hate it .,1
2022,"The app will always disappoint you at your point of greatest need. Error message towards login saying service unavailable, try again later for the past 5hrs. Very bad",1
2022,I tried to login it doesn't work even the USSD code doesn't work anymore am beginning to hate this bank.,1
2022,The network from this bank is extremely poor please and please ensure and do everything possible to improve the network of this bank it has cost people alot,1
2022,This bank is very poor always having network issues,1
2022,Ogun will perish the developers of this app. For all the embarrassment you've cost me. To login to the app is like winning a lottery. Ogun must scatter una papa.,1
2022,"The app is great and all and allows for fast transaction without the need for OTP. But recently, I'm having log in issues, and sometimes temporary error. Quite frustrating to be honest, once the issue is resolved, I'll return to change my ratings.",1
2022,"For the past few days i can open my zenith mobile app, i don't know what is going wrong with my app,it is updated still not opening",2
2022,Zenith Bank all the way For life,5
2022,You guys are sleeping Your network is a killer My two accounts I use are all from zenith Zenith Bank has being disappointing me please find a way to stop all this thing called network in your bank,1
2022,Always taking Time to access.,2
2022,This app don't want to install.when i want to install it it reach 100% and restart showing PB,1
2022,The most 💯 perfect bank 🏦,5
2022,Kindly remove travelstart(app) services from your app. They are fraud,1
2022,"Wack, infact I cannot advice anyone to open an account with zenith bank. Imagine logging in to app is a problem and even transfering money. Infact they are the worst bank in the world. When am chanced I will go close my account with them Bastard idiotic bank You guys are nothing but disgrace",1
2022,Your app is stupid and frustrating,1
2022,"This is so bad zenith bank, why must i go to bank to get hardware, whenever i reinstall the app, since i change phone",1
2022,"Zenith Bank, if you can no longer functionally operate, kindly shut down or merge with other banks that knows the business. How can your app, your online banking, dial codes , all is error processing???? This is really very stupid of you guys. People are loosing because of this nonsense of yours.",1
2022,"This is definitely the worst bank app I've used. My love for this bank has made to continue defending it when people say its the worst in banking services. But not anymore. I made a payment to client some months ago via USSD and it showed successful. But I didnt get debit alert as usual. But I had to pay second time this month cause client said he hasnt received it. ""I CANT GENERATE STATEMENT OF ACC. EMAIL DESCRIPTION IS 4 MONTHS, BUT THE CONTENT IS LAST 4 TRANSACTIONS.""",1
2022,Edise,5
2022,Good app,5
2022,Very good and fasting in transfer money,5
2022,"Worst bank experience. I just lost my bank withdrawal at an POS and can't even get into the app. Can't even contact customer service, and its already night...",1
2022,"Not reliable. Stresses me almost all the time. To log in is always a big issue. I have uninstalled and re-installed, same thing. I think I might have to stop using this Bank.",1
2022,So good,5
2022,Can i open account online on this,5
2022,Super amazing,5
2022,GREAT,5
2022,I love this app,4
2022,Nice,4
2022,Best ever 😎,5
2022,Unable to login Lately I have been unable to login Its always saying an error occured,1
2022,Good,5
2022,This app is very very good,5
2022,Fix the goddamn bug in your app or don't bother having an app for godsake! What kind of frustration is this?,1
2022,"To login to your App is always by luck, Using USSD with Airtel line is absolutely nonsense. Pls fix your App",1
2022,most useless app and bank in the world,1
2022,"I came all the way from Alabata to Isale Igbein Abeokuta. Only to be hearing no network for everything. Hardware token, ""no network"". ATM card, ""no network"". E-token, ""no network"". Withdrawal slip, ""no network"". And they are collecting deposits. That one is going fine. Which stupid bank is this one sef? Since morning o I can't access mobile app, I can't do anything",1
2022,"Zenith bank, you guys are really pacing me off big time and also annoying that I can open my bank app anytime anywhere was going on with your app, I send money to one of my friends you didn't credit him but debit me and same goes to airtime 😡🤬",1
2022,Don't use this app to avoid delay,1
2022,Try to update the app. You won't die. Edit: You network is always bad everyday I guess I will move to fidelity bank they are more serious than you ...,1
2022,You guys have the worst app experience so annoying,1
2022,"This is the most useless app I have ever used, I can't even login to my online banking anytime I want. It keep showing me error, please show me how I can deactivate this app and download the former app.",1
2022,This app was deleted from my phone by my children and I have been trying to danlood it back and is not danlooding what can I do,3
2022,"If you value small money when dey your account, you better avoid this bank, na thieves them be,... What is sms charge #440, what kind of message are sending to me.. una better do well oo stupid bank.",1
2022,Always having network glitches and terminating transfers so tiring waiting for reversal,2
2022,I love zenith Bank so much,3
2022,Very nice,5
2022,"This app is okay I like it alot, but I can't get my account statement from there i don't know why",4
2022,I love this app,5
2022,Worse banking experience of my life. Closing my account as well. The app is pointless as it never logs me in only when it feels like,1
2022,Beautiful,5
2022,My app is not working oooo,5
2022,"The bank statement sent to my email does not correspond with the transactions I made. My account balance is not correct either. It says different values in my email, mobile app and even when I check it with pos. Someone credited me and I have received the alert on my email but I haven't seen the money in my account. Please refund my money unless una nor go get peace.",1
2022,"The most terrible banking app in Nigeria. Very unreliable, you can't even go somewhere and buy something with intentions to pay with a Zenith Bank app transfer. You'd just embarrass yourself cos Nothing works really.. this sucks. If I could rate it lower than a one star, I would.",1
2022,Zenith Bank is my best and trusted bank ever.,3
2022,Trash app..nothing more to say,1
2022,Most times I have to go clear cache before I can successfully log in. That's à turn off!,4
2022,Zenith with network life problems 😭,1
2022,It is oje of the best mobile app it is okay but it needs to be improve like showing us our transaction,4
2022,"i cant give any star...Please kindly look into this issue..i have 1500 naira pending refund from you people over a month now..and quickteller has sent series of reminder to you people still no refund was made..now a 2000 naira yesterday again..pls look into it and make a refund, i hv sent series of messages you people just ignored..too bad",1
2022,Good,4
2022,Why is it very difficult to register?? I can't even register my acct inisde,1
2022,"Nice app but why should the app data space more than 50MB, 102MB is much developer work on the app size.",1
2022,The app is good but it's unfortunate that they don't give loans to someone who have salary account with them. I have salary account with them for more than a year but cannot get loans then I call the account officer she could not help. Other banks like Fidelity and Stanbic does on their mobile app,2
2022,Great and Fantastic,5
2022,"A very good app but I don't know why you people will debit me when I recharge at times, and it won't reflect on my line, 2days back another 1k gone, please reverse my money. Thanks",3
2022,"I had the app before and it was working perfectly fine, after the flashing of my phone I Installed it but it was not working, I even went to the bank to complain and was told it was resolved that they deleted the account for me to register again which I tried doing but still isn't working, am fed up with app😠",1
2022,Thank you for helping me recover my gmail account back,5
2022,Gud,4
2022,It's almost useless. Very unreliable in terms of transfer and other stuffs,1
2022,Nice one,5
2022,I love zenith bank,5
2022,Cool,5
2022,"40% of the time is difficult to login to this app. ""Warning an error has occurred. Try again later."" It's hardly there during emergencies. It can't be relied upon.",2
2022,I can't log into this app for the past 2days,1
2022,"Most times having network challenge, they should improve on this network issues",1
2022,This app will always fail you when you needed it most. Total rubbish. I wish could give half star.,1
2022,"If i had could give it lower than one star i would!! How can i be trying to login after doing a factory reset on my phone it's telling me to register my phone again and i can't do that because my phone has been registered before,now i need a hardware token before i can perform any transaction on the app which is absolutely unfair☹️☹️☹️☹️",1
2022,"Terrible app. Can't log in, can't transfer easily to a new phone, UI is horrible, no update to improve performance. What's wrong with our banks?",1
2022,Very very poor,2
2022,"Very poor, nonsense and stupid application Will take four days before it can open and you guys are receiving the money that is coming in, now for me to open it and send money to my family can't open to open and buy card same thing what a foolish application I have on my phone Don't install this application on your phone if you want to download it, because you will regret at the end Nonsense",1
2022,Each time I need to use this app my heart beats because I don't know if I can even log in at all. The app almost always has issues logging you in. Aside that everything seems to works quite well especially utility payments.,1
2022,Swift,5
2022,This is the worst bank app I've ever used in my life. To login takes years,1
2022,"This app is so useless plus the bank can't open the app,can't transfer or do anything...please guys change your bank..moving to wema or Gtbank",1
2022,"Many times in a day, the app doesn't work even when I go to online banking the error message is system cannot process your request,try again later. This is too poor for a leading foremost bank.",1
2022,This app does not open when my data is on why??,1
2022,Too many network issues makes it impossible to make transfer,2
2022,This app is not giving me what i want as before again.,5
2022,"Am unable to install my app back, secondly you guys need to stop the way you deduct money anyhow,the last time I complain about it, I was told to go and bring a witness that will sign for me before it can been stop, that's annoying, I want to be using only the app I don't want any rubbish message, I will withdraw in the morning message will enter at night,it's uncalled for",1
2022,Nice,5
2022,"Now I'm regretting using this bank,, customer care are not replying chat even calls not going through,,email too unreplied this bank is worse,Since last week I sent message of being debited without the money being delivered ,,up till not there has been no solution I regret ever signing up with such a useless and worthless bank ,,poor customer care service ,,even on Facebook you  people won't reply ,, I won't change my review till you refund my cash,,and I will make sure u post this everywhere",1
2022,Good app But once you mistakenly finish the transaction and fail to generate receipt then you're hopeless,1
2022,Great,5
2022,I have been unable to login into my bank app after I lost my phone,2
2022,I don't know what is happening to my app is not working am ask to input the last 6 digit of my atm card but is telling me card is invalid,1
2022,Making it compulsory to apply for hardware token.. so annoying,1
2022,"Terrible.just terrible It's 7th of July 2022 and this ""an error has occured"" issue with this app is still persistent...it happens whenever it wants to..for a banking app to take away your ability to make transactions for no reason is very low...this issue has span over a year now..ur app is cancelled. Fast forward ....today is 9th of September 2022 and I came her to check is there was an update I was missing that will warrant not being able to access my banking app for about a week...NONE!!",1
2022,I so love zenith bank..my best bank soft and clean ❤️ 🦅 🔥,5
2022,"Whenever i want to register a new device, using my card , it doesnt work.",2
2022,"Is it a crime to change my mobile device? My wife and I changed our mobile devices, now it's mandatory for us to link our new devices to the app. I went to the nearest branch, they informed me it's gonna work in few hours time. Now over 24hrs, nothing happened, called the customer care line, nothing changed, chatted them online, same thing. I promise them that they're gonna loose 2 good customers in 2days time. Must I go to the bank for something that's so trivial like that all the time?",1
2022,It work fast and satisfactory,5
2022,I can't use the app..I have been downloading and deleting the zenith bank app even gone to the bank to report this and yet it's still not working,1
2022,I can't install this app. It seems not to install,1
2022,Horrible. Difficult to use. No helpdesk,1
2022,The update is okay but I see no reason why it requires hardware token just to register a particular device. Not everyone has access to it and if it is important then the card option shouldn't be available since we can't register by card without hardware token.,3
2022,"Please I can't install the app on my phone. Why is that? It's not as if I don't have space on my phone, I do have space yet the app has refused to install. Please what can I do to rectify it? Thanks.",1
2022,Always having network issues but I still love u guys,2
2022,Love zenith,5
2022,Useless bank if you have an debit error you will wait for eternity and you won't get response .,1
2022,"I should have rated higher, but I not been able to login back, I was told to register my device again,till now I haven't been able to access my account through the app, and I can't go to bank without been greeted with long and frustrating queue",2
2022,I cant register ... Its showing me error😏😏😏 Pls do something abt it.. Tank u,1
2022,Zenith Bank is the worst i had a family member die because of their poor customer service they are not worth it,1
2022,❤❤❤,5
2022,Annoying,1
2022,I just opened my account deposited money inside them someone took all the money,1
2022,It is very good app but if one changes phone one will have to go to bank to activate the app which is not good. It is very stressed,3
2022,Your share history transactions is not working I wish to share a my previous transfer but there no option to do that thank you,1
2022,"This app is the most useless bank app i ever used. I have been trying to login but it can't open and as well the ussd service is not going, while people are there waiting to receive my payment. Thumbs down for this app!",1
2022,"The app is good but I'm having issue sending money from the app recently, and I don't know what could be the problem, can you please Pls is there any remedy for this problem",4
2022,"Terrible and frustrating app. Since on saturday 3/10/22 till now always showing ""an error occurred"" while trying to log in. Even before then to access the history of transaction is something else. Zero rating.",1
2022,"Zenith bank, what if I do not own the OTP hardware device to verify my login details on this application?",1
2022,👍,5
2022,my bank app was great untill I could no longer see my cards,3
2022,Very poor,1
2022,"It's a lame app, customers can't simply register with cards! Everything Everytime Hardware token, and it's so crazy really. You guys should make the app registration on new devices less stressful, it already made me switch banks",1
2022,"I can't log in to my account anymore, they're requesting for token... What should i do",2
2022,I can't download the app Why??,1
2022,Card verification failed. How long is this going to continue I tried the e token app to try and get a token then it starts Card not allowed Went to the bank but it felt like a bad idea after the process Haven't been able to login for about 4 weeks now,1
2022,"Network issues on this bank, really frustrating and I have had embarassing the terrible moments since i started with this bank. Its such a pity.",1
2022,SCAMMERS BANK,1
2022,Very accurate and fast All thanks to zennith bank,1
2022,This is the best app to use for all your transactions.,5
2022,Why I can't login to my new phone 😒 please what's going on,2
2022,"The app is good 👍 helps a lot, just network problems, but good.",4
2022,I'm comfortable with this APP,5
2022,Wonder why the Almighty Zenith Bank keeps making it practically impossible to increase transfer limit using my app. What then is the essence of the app if not making assessing these services easy. I'm stuck with a hundred thousand naira transfer limit. So frustrating.,1
2022,I like this bank keep going 😍😍,5
2022,"Nice app, but it's very painful to know that the last transaction carried during a transfer is not cleared out automatically but manually. This is this allows a user to make mistakes In subsequent transfers. Its possible to change the account details of the last transaction but forget to change the amount. So please let the last transaction clear out automatically when it is completed. Thank you",3
2022,"It's simply frustrating that I need to go get a hard token to register a new device. Are you not familiar with the idea of OTP, Please this needs to be changed",2
2022,Please i don't want again,1
2022,I hate this bank am gonna close my account bad network unable to withdrawal a whole two days because of bad network and alart always come late like after 5 days of transfer rubbish,3
2022,Very good,5
2022,Good,4
2022,I cant Activate my Device keeps showing cant activate,1
2022,Saniasani,5
2022,It's very expenssive,5
2022,You pple should have a Web app to make transactions online.,5
2022,Good 👍👍👍,5
2022,"I dont know what happen, i changed my phone just for me to move my the details to the new phone and login . Wahala come start",1
2022,"This app is the worst, I can't even log into my account again. I have enough data but each time I try to log in it will say there was an error, I have tried to login over a dozen times and it keeps showing to same thing. I am sick and tired of this app, you guys should upgrade this app please.",1
2022,Can't install this app,1
2022,"Can't add a new device, says I need hardware token, just to login 😢, support doesn't reply mails too 🙄",1
2022,"Trying to connect with your customer service both in the app, website or even phone call is my worst experience, for straight two days it's either the customer care number is busy or keeps repeating words even when you pick a number should I talk about the online support.... For 2days now the message has been unread no one is opening or replying it like why is it there if you're not using it, it's so so annoying abg",1
2022,Satisfaction,3
2022,Transfers can't be made through the apk why,1
2022,"cool app.. but I will like to urge you guys to please give an option for overdraft loan, because life happens sometimes, and it will be cool for me to get an overdraft loan from my trusted bank.. thank you",2
2022,Dan mama,5
2022,"I can't download the app, the upgrade to too much for my phone system",2
2022,This app sucks! I am having difficulty to register my new device using my card details.,1
2022,bad to download,2
2022,Excellent and flexible.,5
2022,"Hello please I can't be able to download this app on my phone and am new to it, kindly respond and let me know how I can download because I have try it More then 10 times..... thanks in advance",1
2022,"Very bad app,I can't even login to my online banking. Very frustrating 😕",1
2022,"Nonsense App, the app will keep breaking down all the time, I'm tired of complaining, I will advise people not to use this app full of bugs.... Useless App",1
2022,"An error occurred. Please try again later. This is a frequent message when trying to login. It gets annoying that when you urgently need to make a transaction, the app fails you. This app needs an update.",2
2022,Why is my zenith Bank mobile app different from others and always having network issues whenever i want to do transfers?it's very frustrating and seriously considering closing down this account Walahi.,1
2022,"Honestly the worst bank app I have used, I have downloaded this app twice in a span of more than 2 years and tried to login after registration just to get the response ""wrong details supplied"". I have used Zenith Bank for more than 3 years and I have done all my transaction through USSD Code and ATM machines. Lately the USSD Code method is as bad as this (zenith Bank) application and the zenith Bank website. A bank I once considered the best is now nothing close to its previous performance.",1
2022,Is intresting,5
2022,Improve,1
2022,The app is amazing 😊,5
2022,"recently, it's giving a lot of troubles",3
2022,Please I don't have etoken and I can't log into my bank app anymore,1
2022,I love the banking app,5
2022,This app is now hard to update details. It's now worst than the beautiful I enjoyed. Deactivating cards is now hard to achieve.,2
2022,Very frustrating,1
2022,"I have been embarrassed severally by this app. Error messages all the time i try to log in. Not cool at all. As at today, 30th of August, the issue still remains unsolved. Too bad.",1
2022,Login in is a problem.,1
2022,Pls I have been trying to download this app this is the fifth times but after reaching 100% a message always appears that I can't download this app what is happening,1
2022,It's a good app 👍,5
2022,I rate it 2star be I use but let's me go to the application and use be4,2
2022,Good app,5
2022,"I just don't know why only zenith app of all apps on my phone is finding it difficult to be updated... Pls, do somethig....",1
2022,Ok,5
2022,"Your app was never lightweight. Access bank apps are faster than yours. Try improving on the size. The best things they say, comes in little packages.",2
2022,Nice 👍,5
2022,Good,5
2022,Can't download,1
2022,Hi dear bank ....i cant seem switch on and off my card anymore on the app....any upgrade we are not aware of?,3
2022,Very very useless app,1
2022,"Awesome, what a great app for making transactions",4
2022,"I don't know why zenith Bank keep deducting my money with all this sourceless charges,and u cant login to my account after flashing my device",2
2022,Nice work thanks 👍,5
2022,I love the app,5
2022,Unable to download the app,4
2022,Everything u wanted is here 😊😊😊😊😊😊😊💯🖐️,5
2022,Seplat warhorse amokpe sapele,5
2022,Good,5
2022,"Since last two week, My Zenith Bank mobile application cannot transfer money to banks! It keep saying Authorisation fail. I have written to the customer care and nothing have been done to resolve the issue",2
2022,"I cannot use my Zenith app on my new phone because of this issue of hardware token, why not send an otp to make things easier, this makes me hate the bank because i cannot use mobile banking, i can only use ussd which i hate.",1
2022,"This app and the bank is perfect if I could give more ratings, I would do that. Even if my money was debited from my account without successfully completing my transactions it will be reversed immediately or few hours later.",5
2022,Blessings,5
2022,Fingerprint doesn't work. And when are you making the latest version available for Android users?,1
2022,So good,5
2022,The app is alright and very easy to use,5
2022,"It's very difficult and frustrating to open the app, even when the network strength is enough to open other bank's apps.",1
2022,Satisfactory,5
2022,Useless bank don't ever sign up for this 🏦,1
2022,Easy and saver to use,5
2022,"It's a good app saves me the time of going to the bAnk for little issues but it i once had the app then deleted it and when i reinstall another one, they asked for my previous password which i have forgotten so please work on that",4
2022,I forgot my username and it as been difficult for me to reset,1
2022,"Thanks to Zenith Bank for at least making it possible to perform some transactions on the app without having to go to the bank all the time. However, the idea of having to register every new phone or add to the existing phone with a hardware token is just too much. I think it would have been enough to add a new phone to an account with just an OTP verification through the phone number registered on the account.",3
2022,One love,4
2022,The app is good but the only issue is the mb. It's far too much,5
2022,It's nice and good. I really like the app,5
2022,Good banking,4
2022,Zenith bank is so useless. I downloaded the app and was ask to register device it saying pin not registered. I tried all means to get it registered still not going even your customer care line is nonsense not responding to option input same as your banks giving stupid talks without solving the problems.,1
2022,"It doesn't come up for update, the app is not reliable, it opens when it want while othe bank apps I have open easily. It has a whole lot of problem ranging from not showing account history and sending email alerts quickly etc.",1
2022,Zenith bank why you people always do someone like this why are you people always out ofnetwork Even to call this bank can' not even call u guys You people should better refund my money to my account How wish if someone want to die now nd they went to withdraw money in the bank this is how you people we do the person I don't even know why I open this bank Every one of the time I need money badly to do something this is what you people always do to me You people should refund my money now,1
2022,Not downloading at all,1
2022,Love the app,5
2022,Good,5
2022,Why always Zenith Bank have network problem? But your app is 100% good.,1
2022,Easy reliable,5
2022,"I can't login to my account any time I want to make use of this app recently. What is the issue with the app I don't know but right now u can't transfer or pay for any online transaction. We expected more from Zenith bank, you guys need to sit up. The app is very frustrating in the recent days.",2
2022,Amazing,5
2022,"Whoever is designing your app is stooopid AF. For so many months now it's always an an error occurred while trying to access the app, change your IT specialist",1
2022,"Always malfunctioning, not easily accessible",1
2022,"Sometimes this app work ,sometimes it doesn't work why?",4
2022,"I have been using this app for a while now and it has been doing well. But suddenly it just stopped working, I tried logging in again, but they said ""an error occured that I should try again later''. Very frustrating!",1
2022,"So annoying app. Zenith bank app always refusing to open when u needed an urgent transaction. I'm so done with zenith bank and their rubbish network and services... Kudos to opay, branch and kuda",1
2022,Good,2
2022,This app is amazing,5
2022,Always unable to access,1
2022,"Good day, Pls since yesterday I have been unable to login to your app.. What is the issue?",1
2022,Good performance,5
2022,I can't login It's giving me error messages... It hurts,1
2022,"Zenith Bank used to be one of the best banks if not the best but right now, I'd prefer to use Palm pay to Zenith. Their Customer care is terrible, network is frustrating, ZIVA, their chat bot or whatever is annoying asf. Using Zenith Bank turned round to be one of the biggest mistakes I have made in my life. Y'all deserve a negative star, my 1 star there feels too good for the work y'all put out now 😒",1
2022,Having issues logging in to the app after the last upgrade it keeps lagging,3
2022,Good,5
2022,Why must there be a token problem each time someone changes phone I once changed my phone i went to the bank to ask for token they said i will be able to login the app Now i changed my phone again same problem do i still have to go to bank,1
2022,BAD BANK SERVICE,1
2022,Why can't I install it in my phone 😭,2
2022,The app is good but it takes forever to download with their everyday update,2
2022,I can't even log in what a useless app,1
2022,Has gotten somewhat better.,3
2022,Zenith bank always the best,5
2022,Very useless bank,1
2022,Nasiru shuaibu,5
2022,Why is this app not updating in my phone,3
2022,"Very terrible bank,and services is very poor",1
2022,I don't understand this account I go to ATM machine yesterday and the ATM is decline and they debit me since yesterday night I don't see my money 5000 ogunsola damilola hlep me send money to my account,2
2022,Wonderful bank,5
2022,"Its a nice app but ever since I got and registered it, I can't make any transfer or buy data bundle from it. It's just to view my account balance...please help fix the issue",3
2022,"I should have given this app a zero star Transaction history is not arrange, sometimes it shows empty, it takes almost forever to login after the previous two update, also the app is just too heavy making it not to open except you have a very strong internet connection. please take us back to the previous two update that one is better.",1
2022,I want to login in to a new device but it's requesting 4 hardware token,2
2022,"When you want to check your transaction history Zenith Bank will mess you up at that point it is critically needed. I will advice you make it your second plan App for financial transactions that requires records. Even at the moment of this review, I have a transaction to trace, and behold Its not there, and I'm stuck. I regret using the account for the transaction.",2
2022,I can't download the app... It's always stop while downloading Zenith Bank app is useless 😠😠,1
2022,Having been trying to log in into the app it not working ooo and again money was sent to my bank account since yesterday haven't received it ooo,1
2022,Good fast and reliable,5
2022,Before now it is one of my best app,5
2022,Good,5
2022,"I can't see transaction history and I can't email bank statement, please what is happening??",3
2022,Good,5
2022,Good app ever,5
2022,Is quite hard to login . I have been trying to use card details to register my device but it requesting for hardware token,4
2022,Very good,4
2022,I really like the app is nice and good 👌👍😊,3
2022,Fantastic app and I recommend it to all.,5
2022,Good,5
2022,"I tried downloading the app...after it reached 99%, it's telling me unable to download....i tried it twice....i'm not understanding what the issue is ooo I still haven't been able to download it",2
2022,"I can't transfer money and I can't recharge with my mobile app,you better do something about it Airtime I try to transfer money it show authorization Failed or the will write duplication transaction dictated YOU PEOPLE SHOULD FIST IT",2
2022,The app is good but you need to reduce the size,2
2022,Very difficult to open sometimes 😕,1
2022,This app is frustrating!!! I always get this message when I try to log in(an error has occurred.please try again later.),1
2022,Good and easy,5
2022,Excellent,5
2022,CtweMllm,5
2022,Please I withdraw through pos yesterday and they debited me two times please help me to refund back my money 6 thousand naira 🙏🏼,1
2022,"Glory be to God i,m very happy due to this app",5
2022,It's nice but the problem is that I can't use it to do transfer please I need help,2
2022,Ok,5
2022,I thank good,3
2022,Good,4
2022,Very okay,5
2022,Concentrate on the UI in your next update,1
2022,You debit me 1500 for token number but i don't have tokens number,5
2022,"You guys should update this app, I have changed my phone's several times and when I try to log in I would be told to delete my other login image from my old device which is crazy or I should use a hardware token which I don't have. Very poor user Interface",1
2022,"Am trying to download this app and it is telling me can't download, this is rubbish because after waisting my data on it, it was still doing rubbish",1
2022,"The app size is very big...please compress the app... again I want as much as simple app like Union bank: easy to use, less data consuming during download and Complete system registration can be done, verified and completed all at one click. In all, I so much love zenith bank. Please make everything easy for us - your customers",2
2022,It's a waw expirenc,5
2022,Why can't login to my mobile app always says already logged in in another device. Why can't you people log out old device and accept new login? What if my device got stolen and I need to sign out that device? Clearly this bank is a joke,1
2022,Honestly I should have gone through the reviews before updating this app. All I see in the reviews are complains. I've never used a bank app as ridiculous and frustrating as this. You should have just left the old version. I've been trying to transfer money on the app but it keeps telling me that I've exceeded my daily limit and I haven't even transferred anything today something I never experienced while using the old version. Please fix it. This app deserves no rating at all!!!,1
2022,Nice,5
2022,Awesome,5
2022,Nice,5
2022,"Am not happy about the app, updating the app is very difficult",1
2022,Like it,4
2022,Edo,4
2022,So lovely,5
2022,"I did that already, but what i meant is the original size of the app is too large for a mobile banking app.",1
2022,102mb? That's too large.,2
2022,"Sick and tired of this app, the app keep stopping anytime I'm downloading it.",1
2022,I want this app back,5
2022,Worst Unable to register for 4 hours now,1
2022,I do not know why I will have the Zenith bank app on my phone and will still need to go to the bank to register the app on my phone.,2
2022,Nice app,5
2022,Superb,5
2022,"Generally, I think you guys just kept getting worse every day. It is expected for every business settings to have flaws and battle with some problems, but when you fail to fix the problems, and they take like for ever, then it becomes incompetence.",1
2022,My name is Oghoeruke onoriode. I was debited 15000 on the 16/04/2022. I contacted customer care about it the bank was not saying anything. They told me that they we check up till now no replies. Now today the 13/08/2022. I was debited 1478 by same person. What is wrong zenith Bank PLC. This is the hand work of the staffs. Please Federal government of Nigeria should close the bank form defrauding people form their Money please... And the funny part of it the customer care are not doing anything.,1
2022,Nice one!,4
2022,Good,5
2022,"Amazing app, but one can't see the session ID of every transfer made, if there's a problem you'll need to call a customer care line. Please, let's add the session ID to a successful transfer.",4
2022,This app doesn't work well,1
2022,Of recent therez barely network to process transactions which make business frustrating,1
2022,I regret downloading this app there's a day something happened I can't login when I login it will take me to mmmmmmm I don't know like as if I want to register the app again it will tell me to input my pin + pan if am wrong after inputting it I click on next it telling the user does not have.... I can't remember have delete the app let me be enjoying my Palmpay and Kuda dey go jare I regret opening zenith bank account I will open another bank UBA I will just trash the bank zenith,1
2022,Wonderful app,5
2022,It's a good app but I find it difficult to generate previous transactions receipt once I failed to generate immediately after transactions,3
2022,"I have been getting a message ""authorisation failed "" when trying to execute a transaction. None of your customer service channels are interested in resolving the issue. So much for customer satisfaction",1
2022,So easy to use.,4
2022,Nice app,5
2022,It's a very good and comfortable app to use i like it but the fact that i can't increase my daily transfer limit even after i tried registering with my atm card it refused to increase. I don't know why.,4
2022,The app is so good but it doesn't have a refresh button,3
2022,Thanks for your support,5
2022,Fast n easy,5
2022,"The app is cool but since my phone got spoilt and I tried logging back on in my new phone it just keeps asking for a hardware token, I tried everything but it just won't open, that's not nice",1
2022,I don't know how to remove account from the app....I mean the account I'm no more using,5
2022,Unable to use it,5
2022,"The app recently became useless and frustrating. Everytime I try to make a transfer, I always recieve a message saying ""authorization failed"". Please do something about this.",1
2022,I give 5star to Zenith Bank App... But pls u guys need to work more on our Bank....,5
2022,Excellent performance,5
2022,"Horrible I should rate you guys zero go to your Twitter and Facebook page it's full of complaints,debits that are never revised",1
2022,Stupid network 😡,1
2022,Very good,5
2022,0 STAR! EVERYONE PLEASE STOP USING ZENITH BANK THEY'RE FOOLISHNESS HAS STARTED AGAIN! BEWARE FROM ZENITH OOOOOOO,1
2022,I've been trying to install the app but after it reaches 100% it just starts from beginning I really don't know what wrong with it,1
2022,We don't get the update yet? Or ios is the way forward? Till now??????,4
2022,How can login to my mobile app,1
2022,"I can't register my device ...I used the card option but it keeps saying only hardware token can be used to ""authorize this request ""...I'm so done with this app.",1
2022,I change my phone and am trying to login to my mobile app but is telling me to put my token number And I dont have a token number I only have my debit card,1
2022,What an excellent app,5
2022,Thank you for creating this way for seen all my details in time,5
2022,"The app works pretty fine. I've been using it for two years now and aside from the once in a while technical glitches associated with apps, this app is fantastic. However, I've been finding it pretty difficult to check my transaction history, this is a new development, please fix it asap!",5
2022,I can't even download the app,1
2022,Worst bank ever i'm regreting having an account with you people what you know is to debt even to deliver airtime is a problem your service always failed even inside the bank you will still service timeout most time i won't eat anything when your service come out with your problems i'm even imgaine if my school fee is deposited in my bank during exem period omo i won't let you ruin my life useless bank you better close up you can't sertisfy your customers,1
2022,Worst Bank App. Your customer service isn't competent too. You fill a form for one thing and they do another. It's not the first time though incase you try to defend. Mtcheeew,1
2022,"I can't give this app any star, I haven't been able to login ever since I change my phone. I went to bank to complain, chatted them online and all. I was force to collect another atm but to no use",1
2022,"Been trying to login but they keep asking for my last 6 digits and card pin which I imputed. Till now, it keeps saying I need an hardware token. I've used the app before but I don't understand it anymore. Frustrating 💔😞",1
2022,Poor ASF,1
2022,Good,1
2022,Perfect,2
2022,So hard to operate and my ussd cord is not working i mean my transferring pin,5
2022,"I have been contacting customer services through the app and on Facebook but no response, they even decline my phone calls. What is the point of the customer service line then",1
2022,"I wiped my phone, but can not login back to my Zenith app. Why? After entering my bank card details, It kept showing ""Only hardware token can be used to authorize this request"". Please work on it fast as we are now in a cashless policy. Thanks",3
2022,"This bank want to kill me bf my time since last year de have been eating my money, so frustrating,but this one am going to d bank today I transfer money from my zenith Bank app #42,530 to customer on d 4th of August and uptil now d person has not received it but de debit me,this was a good bank bf but now robbing people of their own money,am going to any zenith Bank this morning de have to reverse it I will video zenith ,",1
2022,It doesn't log in,1
2022,The best app so far....if is not working well on your phone go get a good phone and a better network .....As for me is the coolest,5
2022,"The zenith bank app,network is always problem.",5
2022,"Useless Application. Failed me and tells me after 5 days, I then chat them again in mail but still didn't respond and my money is all gone. Rubbish and frustrating. An idiotic Product made by someone. What I hate more is you assigning different Agents and asking all over instead of checking previous chat. What insolent attitude. How I wish there was no star so I could use that button. If you can see this, then you should know you're lucky enough to know that you're choosing the wrong bank. Fool",1
2022,Amazing,5
2022,Very interesting & Tnx a lot,1
2022,"The zenith bank should do something about this App I don't like the way it working at all and MOST IMPORTANTLY ZENITH BANK SHOULD HAVE MORE SPACE AT LEAST TWO ACCOUNT LOGIN ON THE SAME APP LIKE ME NOW I HAVE TWO ZENITH ACCOUNT FOR YOU TO KNOW HOW MUCH I LOVE ZENITH BANK AND THERE RESPONSE TO QUERY IS POOR PLEASE WORK ON THESE ISSUES OR MAYBE THEY SHOULD HAVE AN ALTERNATIVE LOGIN IN JUST LIKE OTHERS BANKS ACCESS BANK HAS MORE THAN 2 OF THEIR APP 4 LOGIN, GTBANK, POLARIS, UBA, UNION BANK.AS WELL.",2
2022,I love this zeinth app,5
2022,Doesn't function properly,1
2022,Nice,3
2022,To install the app is war. Same thing happened when I trying installing it at the bank after collecting my ATM card. The security man I was directed to had to share his xender with me to install it. And just now I saw a mail that someone else logged into my account yesterday and another one mail that said I did third party transfer. I got scared and deleted app. Now am trying to install another one directly via play store but is not working. How can a bank be this careless with people's money.,1
2022,This app doesn't work most of the time ....sometimes i open the app to make transaction but the app will bring out an error anytime i want to log in,1
2022,This app isn't it at all Why do I need a hardware token when I have my card? The thing won't let me login until I have a token. Please fix up. Thank you.,1
2022,Basic,1
2022,Is a good one,5
2022,"This app has been working just fine for me. But then, I deleted and reinstalled it again and I'm trying to log into my account, and they said I should register my device using the""pin+hardware token"" option. It's very frustrating. I'm not trying to login with another device, this is the device I used the last time so why do I have to register my device again? I honestly thought you guys were the best, but I can see I was wrong. Please fix this ASAP thanks.",1
2022,"Well, I never experience any fault at all in this app... It's so reliable and easy to use.",4
2022,I can't register my device with my card. Why????,1
2022,Wow,1
2022,Always showing error message. I now use other serious bank app. Zenith Bank is now highly ineffective and nonchalant,1
2022,Am beginning to get disappointed in your app and banking system...,1
2022,Nice,5
2022,This app is awesome,5
2022,I can't download this app,1
2022,Good,5
2022,Efficient when the network is good but frustrating when network is bad.,4
2022,I can proudly say that I regret using this bank the just remove money anyhow for no reason,1
2022,Useless thieves how can you charge me 1500 for e toking charge useless thieves,1
2022,"Appallingly sad and frustrating, This is like the worst bank ever the way they extort money from me especially is frustrating, all the time not less than 1k is been extorted from my account without reason, I think it's time for me to do Sõmtiñ about this if I don't get the last money that was taken today, how can you keep stealing money from the poor, I asked for loan yhu didn't give it to me the little I make yhu steal, I'm always scared of receiving money with zenith account pls refund me.",1
2022,"This app is super annoying, I factory reset my phone then re-downloaded the app, I'm trying to login it's saying I should register my device, which I did,and it's showing me only hardware can be used, they asked me to download e token which I did and they are charging me money this is super annoying, I'd rate it -0 star if I can",1
2022,Abraham from owhelogbo,5
2022,This application is one of the best i no,4
2022,Top notch,5
2022,Its not bringing the loan request in my Zenith application,1
2022,"It should be good app but is an abandoned app for over a Year no update, ah a whole Zenith Bank...",1
2022,Good,5
2022,"Worst bank app I've ever used. I would like to register my displeasures. I can't even sign up on the app. I'm a new customer & they're already frustrating me. When registering it keeps telling me either my password is too weak or invalid credentials all when I inputted my correct details & I can't get past that point. Please fix the issue or I close my account it's that simple ""bug hunting"" what a joke",1
2022,The worst app ever.. 😪 Have being trying to login but it's not working 😢,1
2022,"The updated version is way too terrible you can't see your recent or old transaction history kept saying authentication failed, loading error, transaction failed. Pls take it back to the old version I'm deleting this one ASAP",1
2022,Cant access the mobile app as its asking for token whereas i use to use last 6digit of my debit card to activate my phone sinve it was formated. And the ussd code is rubbish... Syatem error each time... Zenith bank is doomed... Wasnt this poor and horrible before but so crazy now,1
2022,"Worst mobile bank app ever, Not useful at all",1
2022,Good,5
2022,"Good While using app u still charge my account unnecessary charge on my account anytime without notification Debit alert occurs,no reply on mail for issues",3
2022,So annoying. Been trying to update since yesterday but not pulling through.,1
2022,Like,5
2022,"This app is embarrassing and frustrating, you hardly ever have account history display.is this zenith bank app or a fraud?",1
2022,The my account number now,5
2022,"I can't save any beneficiary, I can't view transaction history. It has been like this for two months. This app has to be updated",1
2022,"I can't check my transaction history, my past debits and credits . The thing keep showing blank, why?",3
2022,Good,5
2022,So good,5
2022,"not so bad with d app, but with the Zenith banking pattern that I am seeing is not as refined as I thought. Online card services = 0 Customer care service =? On time transaction tracking =? I wish this bank sit up",4
2022,"Your money is safe with Zenith bank, that one is sure.",5
2022,My experience is terrible... I have been unable to install the app for over two years now and I have been using the bank for way longer than that.. plus the customer care line isn't even fisible.,1
2022,I open an account but have not been able to receive my account Iike what account details,3
2022,Zenith bank have neglected their app for something else. I can't check statements or history. I don't get statement when sent to email. I don't get credit alert regularly. Excess charges. I hope CBN is reading this review. Confirm that this is not true,2
2022,I can't login sigh very frustrating,1
2022,The app is good but is had to view transaction summary.,5
2022,Well secured,5
2022,Offical,5
2022,I haven't faced any log in problems and the app is good enough. But recently my transaction history just disappeared and some of my recent transactions has been delayed. Please fix this problem 🙏. Thanks.,3
2022,I changed my phone and then downloaded the app but I still can't use the app on the new phone despite the fact that I followed the instructions.,1
2022,The app can frustrate you in ways you can't describe.. The have been days that I needed to urgent transfers or buy airtime but the app will refuse to login saying some kind of error messages,1
2022,I lost my phone how can i change my old number to the new one and my pin also,1
2022,"Why the hell is your app telling me invalid credentials, when infact i have provided my correct details during registration.",1
2022,Very good app,5
2022,Nice and easy to use,3
2022,"Yes the app has download now...the app is good very easy to use and has a tight security,but why am rating it 4 star is because the app use to log out after minimizing it",4
2022,Excellent and awesome,5
2022,"Please work on your app, it's terrible. I can't transfer with it.",1
2022,Good,5
2022,It ok,3
2022,Poor.,1
2022,"This app is very frustrating ,useless ,piece of rubbish in a week this might my decide to stop working and there's nothing you can do about it ,you will try to reach out to customer care ,that one is worst, having network issues all the time , you will refresh every time to check your balance it won't show , when you check ussd code they will charging like say dem no get conscience frustrating set of people running this company , all their ads are misleading by the way , upgrade !",1
2022,"The worst app ever, zenith bank your loosing a lot of money coz of this useless app.",1
2022,Very slow unlikes before,2
2022,"Why is it that since I changed my phone I can't access the Mobile App it won't accept my card pin registration, it keeps asking for hardware token which I don't have it's really frustrating",1
2022,I was about to download the app but I couldn't get it I am having a n account with zenith,5
2022,Anyone who is regret using this app have to stop ILOVE IT MUCH MUCH.,5
2022,"I hate your app, every time error opening it... Every time network problem, it's frustrating... Can't access my funds at times I need it the most 💔💔😣 una no dey try, this zenith bank of a thing",1
2022,"This app is very frustrating, why is it that error will always occur Everytime someone is in dare need of money. This sounds so stupid and embarrassing",1
2022,"I really don't know what zenith bank is doing, this is the definition of poor banking, very frustrating.",1
2022,Why zenith bank app is not supporting loan request?,5
2022,Worst banking app ever. You should just restructure it🤦🏾‍♀️,1
2022,Good one,5
2022,"My problem with this bank is this hard token of a thing that they now made compulsory to login to the app. And you have the option of using either the token or card, but still they will still deny you login in even after imputing your card details. They will tell you ""It's only hard token that you can use. It is annoying....",1
2022,"very poor app... since I installed it,it never opened",1
2022,An update is urgently needed,1
2022,"The app has been good so far, but when I request for previous transfer it keeps telling me no records, It's fustrating.",1
2022,"Love this app. Entering the bank recently only made me feel out of place for the first time in a long while since using this very economical, resourceful & viable tool for cashless banking. Zenith Bank, keep being my best bank ever; you've outdone yourself! Great Kudos!",5
2022,Very rubbish app been unable to install since I started banking I only use use,1
2022,Is so good,5
2022,"This bank keeps having problems everyday, even ordinary USSD becomes an issue",1
2022,Cool App.,5
2022,Why can't I register my account to use the mobile application? It is always crashing as soon as I entered my account number.,1
2022,Excellent so far,5
2022,"I tried to open an account, but keep telling me that the phone number link to my bvn is invalid",1
2022,"Pls, i transferred money from my app to other bank but on my acc balance the miney have been debited while in the ledger the money is still there and they didnt receive credit alerr at the other hand. Pls this is urgent",1
2022,Very nice to use,4
2022,Good,5
2022,Good,5
2022,"Update Zenith bank mobile App. 1. zenith app can be update to feature ability to click on every transaction under history to be able to check the details of every transactions performed. 2. It can be update to have ability to report a dispute or query if a transaction failed. 3. customer service contact like email, chart or phone no can also reflect to access when login in.. 4. Also the app should be updated to allow reprint of transactions receipt or slip atleast for recent transactions.",3
2022,"This app okay, please the transaction history needs improvement please add amount (figure) to the transactions so we can easily trace the transaction and the amount credited or debited just like other Bank apps",1
2022,"What is wrong with this application? 1. Log in problem 2. I have been trying to buy airtime, it's not working and I have also been trying to transfer to another account, but it's not loading. I just uninstalled it 😒😒😒😒😒😫",1
2022,I love the application,5
2022,"I observed my limit for Airtime is 3,000 naira on the app which is very annoying. I",1
2022,Much Love,4
2022,good network,5
2022,"Is ok but sometimes, the updates isn't ok.",4
2022,"I dont want to rate this app because its annoying, just because i change my phone am unable to log in , is now asking me for token, maybe I should stop using your bank again",1
2022,Nice App,1
2022,Rubbish Bank 🏦,1
2022,This app is something else honestly speaking if I log in they will say error occurred but they will Debit me I'm 2 weeks times they will reverse half of the money telling me the rest is used for maintenance 😠😠 am giving only one star you don't even deserves it self,1
2022,Worst bank ever😠,1
2022,"I don't know what to do... I've done the first 2 steps of registration and now finding it hard to finish the last one... Always telling me ""Your transaction pin is too weak""",3
2022,So Amazing and easy to use 🙌 👏,5
2022,I can't login cos of hardware token which I can't get until I visit a bank...why?,1
2022,I think Zenith Bank need to work on themselves. Your bank is most worst bank in term of Network &hacking. boys quickly have access to someone account without owner authorised. When you are credited in the morning you will receive alert in the evening and the money will not drop to your account even though you check your balance. In end here I think the bank need to work on IT department something is wrong somewhere. Even App is not functioning well as earlier complained by others user .,3
2022,Very interested,5
2022,My problem is that after changing phone to log in is now a problem I will use card option but they won't allow me saying I need a token and to get that token u must visit bank. U guys should make this a little stress free pls.,1
2022,"I guess most people are confused on which Zenith mobile app is the main app. I you were confused like I was and you're here now, you're in the right place. Since I started using the app, though I was warned by the bank agent that assisted me to set up that the app is still new and there're some logs that still needs to be fixed but I've been using it over a month now and I must say it's way better that the other Zenith mobile app and it's user friendly. This one is a plus",5
2022,Downloading this is also hard it's not okay like before,1
2022,"Bad, registering new device and there is no token sent to complete the registration",1
2022,The app has become a shadow of itself. Service has been very poor since the year began.,1
2022,Lovely 🌹,5
2022,A lot of work needs to be done in obtaining transaction receipts. Receipts disappear after transactions and you're unable to save. You can not obtain receipts for past transactions. These things are readily available in other banks' apps,2
2022,Ok,5
2022,Supper excited. Thumps up to the tech. My zenith app is live again and better,5
2022,𝖨 𝖼𝖺𝗇'𝗍 𝗋𝖾𝗀𝗂𝗌𝗍𝖾𝗋 𝗆𝗒 𝗇𝖾𝗐 𝖽𝖾𝗏𝗂𝖼𝖾 𝗍𝗈 𝗍𝗁𝖾 𝖺𝗉𝗉,4
2022,This is a very bad application 😕,1
2022,Cool...,5
2022,I'm tired if this nonsense network issues And also uncessary charge's like is it necessary small money you will take it out Please refund my money o before I have problem wit you people,1
2022,Why am I finding it difficult to download this app🙄,1
2022,"Always have issues with service, bad account statement analysis, bad account response bad in everything.",1
2022,Too bad an app. To login is strenuous and until one gets to the bank which is so uncomfortable.,1
2022,MUSTAPHA HRANA,5
2022,The app is cool,5
2022,Easy to bank with,1
2022,"I don't understand this app oh, am trying to login and it's telling me my account is locked, that i should reset password. So the question am asking is who locked my account, pls you people should do something about this app",1
2022,"I've been using zenith Bank for more than 6 year now and I'll say it's Nigeria worst bank ever, only better service can make me take this down.",1
2022,Why do we have to go to the bank just to make use of the app,1
2022,Very good 🙂,5
2022,Good,4
2022,Good bank,5
2022,"Really bad I can't even register on the App it's showing me an error Occured over Many trials,,so frustrating.",1
2022,Unreliable,1
2022,"Una own better, I couldn't even download the app. Each time I try, it would fully download but would never install.",1
2022,Worst banking app ever 😑,1
2022,Poor 👎 customer support,1
2022,Please improve in your application login. In recent time I have been having isssues logging in my account.,2
2022,Its a good app and its only fast and reliable when d network is stable i have been having problems logging in for one week now,3
2022,No longer the zenith bank that I know. Experience has been very bad. I won't recommend it for someone,1
2022,I noticed after the upgrade I can't use my iPhone to do any transactions with zenith bank app.,1
2022,"Please i have been trying to download this app it shows 0% of ...PB and the number keep changing but nothing download,am just tired",1
2022,Cool,5
2022,"This app is worse, I hate it so so much! I now hate the bank as a whole sef! Imagine someone sending money, which is very urgent and I didn't get it till d next day! And it happens like dat several times! So frustrating dat I now hav to consider opening anoder acc with anoder Bank and forget totally abt dis annoying bank.",1
2022,"Very bad experience, I requested for new ATM and to continue with new ATM keep telling me to add pin and token I tried it several times no way and I can't continue with my old ATM again.",1
2022,"Since I installed this app I haven't been able to make any transaction, it keeps showing transaction failed.",2
2022,I will like to have the new version.,4
2022,Best mobile banking app ever,5
2022,I have finished registering but I can't login at all ........,1
2022,You are the best bank 🏦🏧 God blessed your hard work 🙌🙌🙌🕊️🕊️🥰🥰🌹🌹🌹🌹🥰🥰🥰🥰😍😍❣️❣️❣️🩸🩸🩸❤️❤️❤️🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉🎉💵💵🎉🎉🎉💵💵💵,5
2022,Very hard to download,3
2022,Easy to use,5
2022,Very wonderful app,1
2022,Just good,5
2022,It takes time to download,2
2022,What a nonsense and rubbish useless app..debited for airtime and got none..this is stealing.I recharged a #2000 for sub was debited from my account and I got no airtime..😡😡😡😡work on your damn app,1
2022,Very helpful,5
2022,"Very bad,I can't even login 😒 it keeps telling me error",1
2022,This is a very bad application very doubtful an annoying you cannot log in your profile after I after login out someone profile this is not a privacy you need to fix it then I will complete it to 5 star😠😡,1
2022,"The bank is a useless bank, useless app as well",1
2022,Exellent,5
2022,Excellent,5
2022,"Terrible experience since the last update. I've been trying to login since two days now to no avail, it only opens any time it feels. I had to move out my money to other bank because of this nonsense app in case of emergency. Too poor.",1
2022,Evil fradulent bank that steals from customers with a useless application 😡😡😡. I hate all banks,1
2022,Nice one,5
2022,The new app version isn't working for android?? Because I'm still on the old version,1
2022,This is frustrating. Have been trying to download the app myself and each time it get to a hundred% it stops and ask me to start all over again. i can even download and install successfully let alone register. Pls stop wasting my time and data. It's not fair,1
2022,I can't transfer with the mobile app it keep telling me authentication error,1
2022,My dream come true,5
2022,Really Appreciate I Enjoyed This Mobile App,5
2022,"Zenith Bank what happened for the past weeks I was unable to transfer money from my account, it was written in my account that my money is in ledger balance, I'm not in Nigeria I would have gone straight to one of your branches",2
2022,Is there anyway i can get you guys customer care whatsapp line without a robot or autoreply responses. Thanks,2
2022,"Worst customer service, substandard Network. this bank is a customer experience nightmares. I have tingles in throat when entering this bank.",1
2022,USELESS BANK,1
2022,Their debit is too much and their network is bad big name big problem,2
2022,Is the best Bank so far in Nigeria .,5
2022,"This bank app is not like other banks app They love wasting time.!! Is because of the app that i was scammed due to the delay I love zenith but this they app, they need to upgrade Even registration is very difficult",2
2022,"You people deserved zero rating or you are scamming customer by style, a failed transaction that happened since 26th June, 2022 is yet to be reversed. Despite escalting the problem via mail, Ziva and google Play store. Please which other avenues do we lodge complain again. I'm tired and sick of you people sluggish manner of responding to customers complaints.",1
2022,Awesome,5
2022,Satisfactory,3
2022,"You guys are very very stupid. I have made a complaint of a 20,000 been transferred to a third party since the first of this month which didn't get to the third party and after visiting one of your branches at Azikiwe Road PHC which they claimed they have made a complaint and today is making it 8days I haven't gotten back my money via reversal. If by tomorrow I do not have my money I will sue you the bank. Rubbish bank and staff",1
2022,I love Zenith mobile app but the bad side of it is that you cannot find transaction receipt you didn't save at the point of transactions successful.,2
2022,Work on the transfer history. I can't check my transaction history on the app,1
2022,"Why am I unable to download the etoken mobile app on my Infinix note 8i since morning,it shows something went wrong on the playstore anytime I type the keyword",1
2022,Is good,5
2022,"Zenith bank, na rubbish unandey do ooo. You keep having problems with you app.. close the bank if you don't eant to be in business again",5
2022,"I am not sure I have used a bank app as utterly and ridiculously unreliable as this. The app is down 75% of the time you want to use it, as if that was not bad enough, when it does allow you access either beneficiary name is not popping up after inputting account number and selecting bank or the drop down for banks to choose from doesn't have an banks at all. How this is the best Zenith with its reputation for cutting edge technology can do totally beats me.",1
2022,I can't register for 2 days now,1
2022,Very cool,5
2022,The zenith app doesn't open at times when you are in need for transfer.,5
2022,Mine is showing authorization failed every time I tried to transfer and recharge,1
2022,It's frustrating that for the past 24hours I have been trying to download this and I have not been to.,1
2022,"I have been trying to log in on my new device but my effort seems abortive , all I will seeing is ""your account has already been registered , trying to log in they will say I need token to authorize my bank app , when my mobile phone, atm card are all with me this is really strange",1
2022,Awesome,5
2022,"Warning An error has occurred, please try again later. This is what am seeing when ever I want to login.",1
2022,I just downloaded the app and it keeps shutting itself down every 30 seconds and it can't verify my device even after imputing my card number. I'm so annoyed,1
2022,Very nice,5
2022,Nice,5
2022,"What is the matter with Zenith Bank app, why is my token is not working for my transfer, what is going on, this have never happened before, 😡😡😡",1
2022,Wow,5
2022,Does not require strong network. Very good,4
2022,"I have been trying to open my mobile banking app using my card to register my device but it keeps on showing that only a hardware token can be used to authorize the request which very bad and inconvenient. The turnup of events/options is really annoying and not adviseable on my own oppinion. The token is too expensive to purchase, so please kindly include the card option back for easy and convenient registration of device.",1
2022,Useless app Since update I cant even login So hopless,1
2022,Hmm. Many times i tried to recharge my phone through bank account. It debited me but fails to enter my phone. Wahala dey oo. I'm tired with this bank difficulties.,3
2022,It's a very good app no worry's no hold up it's a very good app for banking,5
2022,Very nice,5
2022,Have register online banking using token to log in now it saying account not found and I don't have card yet please help with transaction pls,5
2022,I am wondering if the App works at all. I have been using the mobile app for some time until my phone was flashed some days back. I downloaded the mobile app afresh and they required a token for me to access my funds. I downloaded the e-token app. But till now the app has refused to give me the token to access my funds. It even selected hardware token permanently by itself,1
2022,"Zenith Bank app has got to be the most useless and annoying one. I reset my phone and needed to install all my bank apps... I installed Fidelity, access and Ecobank without hassles... Just OTP nd my card details and security questions. Only Zenith bank made it a must for me to visit the nearest branch to get hardware token. Its a shame that one has to visit the bank in this digital age to be able to install and activate ur app. Shame!",1
2022,This App just took my entire 1000mb without installing cause I kept downloading and I need it.. right now I have to forget about it,1
2022,I will just give you people one star because when I started using the app am very happy but the problem for the app is when I change my phone or restart my phone I can't login without going to the bank branch 🙄,1
2022,Obinna is here,5
2022,I'm tired of this frustrating bank app may be I need to dump the account.,1
2022,This Zenith Bank needs knock🙄 because the app has refused to install onmy phone even though it meets all the criteria. So frustrating,1
2022,"Do not have an action to check bank status (eg maximum amount, daily amount limit, etc)",1
2022,The worst bank app. To login na problem.,1
2022,I can't login my device,5
2022,Always difficult to open.,1
2022,Worst bank app ever😠is not helpful at all,1
2022,Thanks for all,5
2022,This bank is so frustrating,1
2022,"Very user friendly with adequate security measures against frauds. They need to improve their server availability and ensure 100% refund in case of all unsuccessful transactions. Some senior official should own this, track and monitor. Thanks.",4
2022,Am soo happy,5
2022,"Always having network issues when transacting, u guys should learn from GTB, infact I'm switching to guarantee trust bank GTB",1
2022,Time of Transaction on history are not in order,3
2022,Always unable to login. Your network and app is trash. Work on it. Thank you,1
2022,Am happy the development team took my complain serious. Now it's resolved. Will give the remaining star ⭐ after a month of satisfying usage,4
2022,"Seen this app is just so frustrating😡, always showing when some want to login,even the. Services of the bank is just too poor for my liking,then won't send alert,but won't forget to debit someone immediately.",1
2022,What sort of rubbish is this. I can't log in to my mobile app. It keeps saying an error occurred and I uninstall and reinstall but it persists. What is going on,1
2022,This is frustrating and you keep getting rhe message that an error has occurred. You put in your pin to authorise a transfer and it never works. You uninstall then install same thing is what you get! What kind of App is this?,1
2022,Nice app 👍,5
2022,"I don't understand what is wrong with the app anymore, i logged in this days only to discover I have 5 account number with 10,000 naira debt in each of them when I only registered one account number. Besides, every month sums of money would be deducted from my account number and when I try chatting with the customer number I'll be given no reply",1
2022,The app is easy to use and fast,5
2022,"After the praises poured on your app excellence, the app now is problem, you cannot do anything about it...your app is misbehaving",5
2022,Found it difficult to download the App.,1
2022,"An ounce of prevention is worth a pound of cure. Awkward, devastating and frustrating experiences. Very terrible very terrible Zenith bank.",1
2022,"Av been having issue logging in via my new device with my ATM card,it keeps on saying I can only log in with hardware token....pls do something asap",1
2022,very good,5
2022,Very awesome App,5
2022,Zenith bank is the worse bank I've ever used if I can give zero star I will,5
2022,You guys should have just said I need to re register cause I changed my phone and then you are now telling me to pay 2500 for etoken...... After all the stress of going to the bank I was told to download another app....... This is bad,1
2022,"This is the worst bank i ever use, I miss work because of this bank, to transfer money big problem especially zenith to zienth I hates this bank today experience is the worst, I will never use this bank again. 😡😡😡😡😡",1
2022,"This app has been the useless app I have ever use , it's very slow to use The first app is even far better than this",1
2022,This app is not useful at all I tried to call customer service bit it just telling me shii,1
2022,Cool i mean very easy to use,5
2022,After opening an account I can't even login If I try logging in I will be told that my account is not active whereas they have given me an account number.,1
2022,The app doesn't want to download anytime am trying to download it,1
2022,I have not been able to upload this application each time I try it. Why is it so? What will I do to be able to upload?,1
2022,I can't register oooo....what is wrong with this app,1
2022,Changed my phone and can't use the app again after installing it. Asking for pin and hardware token me. So frustrating and annoying.,1
2022,"Worst app ever, always been a stories",2
2022,The app is never easy to use and in terms of their customer care it's zero if I can give zero star I would have done that customer care don't answer their phone call and don't respond on their social media it's very bad please zenith should make amendment,1
2022,I need new upgrade,1
2022,"I've been trying to register into the mobile app but it's telling me operation processing failed...you people should fix that please and i don't understand why i have to rate an app I've not used before my review is posted And please I'm trying to send money and it's telling me authorization failed I've been trying to log in into the bank app but it's not going...i am trying to log in but its not working,can you people please fix that",2
2022,You people can do better. Work on your app please. App is always hanging my mobile. 🤦‍♀️,1
2022,"If I have my way I will give zero star... customer care is bad on your own airtime one have to wait more than 15mins yet no response, I bought airtime I was not credited uptil this moment, yet I had been debited, very insensitive organisation. Even you people don't acknowledge e-mail sent.",1
2022,"Why does this app seem intent on frustrating me? For two days in a row, I've been unable to make transfers through it. After typing in my PIN, i get a Warning - Authorization Failed message and I can't even change the PIN either. This has negatively affected my business too and as I write this i still can't make a damn transfer this morning too and I'm angry.",2
2022,"I like this app, it's pretty easy to navigate. But I'll suggest that in your next update you include a section for giving updates on zenith bank related news and ongoing promos. That will help alot .",3
2022,Best banking app,5
2022,"Please sir/ma, I want to install zenith Bank app",1
2022,Fair but network is the issue.,5
2022,Love it,1
2022,"The app is quite okay by me. But it's due for an upgrade. I should be able to make biometric payments and some keywords need to be affixed when searching for banks during transfer, eg. If I want to make a transfer to Guaranty Trust bank, I should be able to just type gtbank and it'll display the said bank.",3
2022,Easy to use.,4
2022,Their service is very poor.,1
2022,Excellent,5
2022,Nice app,5
2022,Great,5
2022,Good,5
2022,Cool,5
2022,Very good and easy going apps,5
2022,Excellent,5
2022,Trusted and reliable,5
2022,I have been trying to download the app but I not working,1
2022,I don't know what is wrong with this app ever since I downloaded it am unable to register my device....this word will appear on my screen ...(only hardware token can be used to authorize this request),1
2022,Useless app,1
2022,Satisfactory,5
2022,Is good,5
2022,"This app is really frustrating. I've installed, uninstall and install again it's not really working that much,I started using the banking code that one worse eh,take for example I recharged my phone i was not credited till now,to transfer money na wahala, to receive alert it will take the whole day or 2 before I see alert. Why na,please help me take a look at it.",1
2022,Awesome,5
2022,Unable to download,5
2022,It sucked 😢 couldn't login my account since I logged out,1
2022,Outstanding,5
2022,"Zenith bank is just useless I have to shut down my account after a lot of lost. This bank need to be banned, it worth nothing at all! Forget all this their online aids. They are the poorest bank in nigeria, having network issues every end of the month ( knowing that people would receive their salaries) so useless and frustrating",1
2022,USELESS APP ADDJUST THIS TRAP,1
2022,This app needs serious work imagine a bank app that you can't download previous transaction receipt some times you can't even see your transaction history it be saying no result can't download statement and can't so many can't in a banking app zenith bank this app is too poor,1
2022,Very good,5
2022,I can't logging it is so frustrating,1
2022,Stupid bank no network at all they did no deserve a ⭐,1
2022,"Zenith Bank should work on their app because it's not reliable at all when in need. I tried to make a transfer the other day and the app kept on saying ""an error occurred"" so I couldn't make the transfer at the needed time, it was really embarrassing. Please work on your app",1
2022,I regret the first day I took the decision to open zenith bank tbh,1
2022,After downloading it will take me back to starting point,1
2022,Honestly am so disappionted with this zenith apps. U cant transfer money after u log in. After filling all details to press continue na war it will never indicate red to show u can click on it....this is rubbish.,1
2022,This mobile app is terrible 😔. Infact I think Zenith Bank should go back to the first mobile app they created. The developers of this updated app didn't try at all,1
2022,Why on earth do I need a hardware token to register a new device? I changed a phone and tried logging into this goddamn app but then it says that I had to register the new device first which I tried to do but it's requiring a hardware token instead of debit card details.,1
2022,"This is so frustrating, none of the options are working, am so disappointed, I was debited yesterday and yet I can't make a transfer or any other transaction online. What is all this.",1
2022,Nice and very fast But please keep up the good work don't change,5
2022,This is a very frustrating bank ..I wouldn't recommend anyone opening an account with this bank talk more of downloading the app..gosh!!.. services too poor,1
2022,The worst mobile banking app in Nigeria. You make a transaction and they move it to ledger balance for days. This will definitely frustrate you especially if its urgent. Most of their channels for complaints are unresponsive. In short i advice you ditch this application as they are terrible. The day you need them most is when they will disappoint!!!,1
2022,Zenith bank is the worst bank in Nigeria. They will never reverse your money. Always having failed transaction problems. Zenith bank please return my money. Poor customer service that will never respond to you.. return my money!!. You are frustrating me!!!,1
2022,Great,5
2022,I can't login to my app is asking me for token and i don't know what token is...it is frustrating,1
2022,God bless you zenith bane,5
2022,"This app is becoming a serious error/problem, when you try to transfer it notifies you error that try again later, I can't even say, a lot of error messages App and bank problem error, coursing me inconveniences, This App is becoming as useless to me... Even without a star..... So useless",1
2022,Refund my money,1
2022,This is foutratiny me ooh,2
2022,The best app,5
2022,This is the best. Mobile banking app ever!! It has everything like wow☑️☑️♥️💯💯,5
2022,Please why is the card details for registering device not working because I don't have an hardware token so what should I do,3
2022,I am telling you zenith bank is a very stupid bank sorry to say okay i open the easy money account without bvn and i put money inside zenith bank will not let me withdraw or transfer stupid bank i hate it rubbish,1
2022,"Pls work on the transaction history, its a very vital aspect of online banking, to be able to track down the history of transactions. And also why do my money keep disappearing like that? some amount of money was deducted from my account just today without any debit alert but still present in my ledger balance and not available in my current balance.",4
2022,Wow what a nice zenith app is this,5
2022,"This is a poor app, always encountering error when you want to log in",1
2022,Have been unable to)og in to my account through mobile app since have upgraded the app telling me my password is weak,1
2022,Good,5
2022,It's good,2
2022,"I have not been able to log in, I sent series of mail, I have totally abandoned the account. No Time",1
2022,Nice app,5
2022,My app cant open after upgrading,5
2022,"This app, as well as the bank is exceptional. But a function to register more than 1 accounts, atleast just 2 accounts on 1 device would be appreciated.",5
2022,"I loss de one am using before,den I downloaded another app and is giving me problem like dis,to login to dis app shouldn't be a problem at all ,it giving headache with dis",1
2022,Excellent,5
2022,Both App and other bank services getting wprse day after day,2
2022,If there is 1/2 I would have give it to this bank. It's the worsted bank I've ever use.,1
2022,This app is just a disappointment i wanted to log in it keep telling me incorrect password i want to reset the password and it keep telling me i cant use my card Details,1
2022,This App is good but my problem is I can't make transfer because I can't input the destination account number..,3
2022,"I take back what I wrote b4. I used to love this app but now, I seriously don't like zenith anymore. Ever since I changed my phone, sim and ATM card I can't login",1
2022,"how do I see my visaul card details??? I purchased visaul card and the card was linked to my account I've not been able to use it because there's no way to view the card details in this garbage called App nothing is working full of bugs. I've used all this normal online payments platforms like Opay, chipper cash etc,any time I want to do some transactions or view my visual card details I just click view card details on the app and it will turn up. That's my hard earned money I need to use it",1
2022,please I am very angry with this app I can't do transfer any more my money stuck In my account doing nothing while i am a business man please zenith bank should help,1
2022,"Mine is still having the old interface. When I look at upgrade pics, there is a lot of difference from mine. Despite updating my mobile banking app. Should I need worry? I use a Huawei phone.",4
2022,"I can't install the app, for more than a week now I dunno y?",1
2022,"Rubbish app, rubbish bank. I'm switching to UBA",1
2022,It's good,5
2022,"I can't download the new zenith app, anytime I download it still shows me the old app and I can't use the old app with my account number. Why..?",5
2022,Good,5
2022,I need help please since last two months na can't transfer money to someone even to buy Airtime I can't even buy i cant transfer with the Ussd code it say there no account number that Is connected to your sim card please what to do,1
2022,"I regret using zenith bank They keep on removing money from my account, just like that. Last night 6,000 was missing in my account, And the customer service keep on telling me that I made an online transaction, like seriously is so annoying am done using zenith",1
2022,Because easy to Banking,1
2022,Berry good,5
2022,I love the App is an easy bamking,1
2022,The app isn't downloading at all. And it's annoying because I've spent hours waiting for it to download only to be told that I can't download it,1
2022,I love zenith Bank so much but you guys are zero % in service you may send money In the morning and receive it In evening transmission field everyday I want to use this app,1
2022,Nonsense app,1
2022,"I gave two 🌟 because of the difficulties I have been through for sometime now .I could not access my account through mobile App, using USSD to access my account was the same. All I got for response was either this account cannot be accessed or this account is null.. But to my surprise you people alert me and deduction of your monthly master card maintenance fee. I have called customer care service to rectify the error, using your WhatsApp,all to no avail. And I am not in the city for now.Help",2
2022,Keeps saying my account details not found.... nothing is working since update,1
2022,I have not yet use it,5
2022,"It is so irritating, i will have no choice than to transfer all my fund to my alternative bank when it eventually open. It is worse that anything one can think of.",1
2022,"This app is poor, registration was a pain cause it kept wasting time. And logging is another drama entirely. The sign in tab is not working. I keep tapping and it doesn't even show any sign of Boothing. it's just stagnant. I saw so many negative reviews concerning this app, but I guessed it should have been resolved or upgraded by now. Why upload a faulty app that consume 108 MB only to be almost useless? Zenith bank is way bigger than this. Run a test on ur apps before it gets out.",1
2022,So easy,5
2022,Worse bank app ever!!! Never going through when u need it most Please fix that annoying bug ahhh,1
2022,Good day please i dont get what is the problem with your bank. I cannot access the mobile app and cannot login using *966# . I need to withdraw my money please . Fix it,1
2022,"For some reason I can't use the app at my convenience. I log in one minute and it times out, then logging in again becomes an issue. Keeps telling me an error occured I should try later!😡Recharging my line directly from the app is another challenge. I have to always move funds to another bank and recharge from their app because for always, 'I have exceeded my daily limit!' when I haven't even transacted at all for the day! You guys fix this please!",1
2022,"I regret not continue ing with the old version , zenithbnk had made me ashamed.",1
2022,"Worst app ever, so frustrating",1
2022,"So frustrating, gr a new phor I can't register it with my phone ..given me alot of issues",1
2022,Nice one I like this App,5
2022,Very useless app,1
2022,It was hard to install and after everything i found it hard to activate my account up till now i have not activate my account That is my salary account what a poor app pls you guys to help me,1
2022,Just a stupid network of yours😒 so annoying,1
2022,The app is the best way to transfer,5
2022,Ive been trying to login for days. This bank app has to be the worst experience ever. Logging in is a nightmare. The bank keeps trying to charge for tokens and you can't even login on 2 devices. Very disappointing to be honest.,1
2022,"Improve on; 1. To download transaction receipt any time, not only after the present transaction. Also provide transaction receipts for Airtime recharge as well. 2. Even after update, app keeps crashing, error has occurred, Temporary unavailable. 3. Takes time to update transaction history. Even after debit. So frustrating men. I'm giving just two stars cos I have other bank apps as well and I know the standard.",2
2022,"The app is frustrating, sometimes you can't access your past transactions...",3
2022,Excellence,5
2022,"Every Friday I can't login to account, Very unfortunate I have missed business over and over again because of this rubbish app",1
2022,Can't extactly tell why the app can't alow me manage all my accounts in one place. That's a very important feature and somehow you guys missed it. 🤦🤦🤦🤦,3
2022,"I don't really understand dis app and also d bank anymore,have been trying to log in since yesterday is telling me an error occur try again later.i have been credited since yesterday evening up till now I haven't receive the alert.i have check my balance uncountable times.you people need to do something about this else u will start loosing your customers.",1
2022,This is by far the worst app I have ever downloaded .total waste of data,1
2022,This is actually the worst bank ever see the type of mb it carries,1
2022,The app is frustrating when trying to login. It's has never been reliable for urgent transactions.,1
2022,The app is very frustrating logging in is a problem,1
2022,Very very bad bank i dont advise anybody to use it if you are looking to open a new account try other banks i have transfered money twice to my zenith account and it wasnt reversed yet i cant log in to the bank app anytime i try it says card not allowed over a month now,1
2022,Good,3
2022,A little bit cool,1
2022,I've been trying to install this since almost 24hrs... Very very frustrating,1
2022,Good,5
2022,The User Interface is not as simplistic and functional as it can be. I am a UI designer and I would be honoured to work with the software development team to come up with something that has a better User Experience,4
2022,Always giving problems,1
2022,Hi please help me i create zenith bank account online then i go to the zenith bank branch to collect my debit card the agent say i cant collect my card becouse my nimc id is diffrence with my b v n please help me,5
2022,"Zenith is a good bank but lately, I began to regret recommending the bank to my friends. As a Nigerian, you can't have zenith bank as your main account because the app might leave you stranded.",3
2022,I'm trying to register my device and I can't even though I've provided the PIN and card details. It's still requesting for a hardware token.,1
2022,"Have been trying to download the, after getting to 80% it's stopped, just wasting my data",1
2022,I have been trying to download the zenith app forever and it is frustrating,2
2022,I try to register my mobile app since last two weeks and is tell that my account is not activated for two weeks how long we it take it to be active because I don't like taking my ATM all time we me should I drop my account number ???,1
2022,"I don't know what is wrong with this app,is really frustrating I can't even use it for any transactions since this year",1
2022,Good,1
2022,"I can't even register, it's showing account details not found like I don't know the bank I'm using or what, would have given it zero star if I had the chance",1
2022,"This app keeps getting worse Rejects transfers Keep saying ""system was unable to debit your account""",1
2022,Hello.. i keep getting error messages when trying to integrate my enaira wallet. Please assist,2
2022,Very Good app,5
2022,I can't download the app any more why?,1
2022,"The worst banking app ever I will have to go to the bank and wait on a long queue just to set up the app on my phone, even after calling customer care, they couldn't resolve it, it's a big disappointment 👎",1
2022,"I misplaced My Phone & I don't remember my Login Details..I tried Forget password,but it's not going..what's happening",1
2022,Good,5
2022,I do no why this app don't download on my phone I think there is issue with this bank because other app are in,5
2022,"Very frustrating app...I can register my device with card details..whereas there is an option for card details and it's telling me yen yen yen, only token hard ware can be used... Mtcheew",1
2022,The app is not easily to download,1
2022,Bot,5
2022,Nice 👍,5
2022,"Zenith probably boasts of one of the worst bank apps around. No option to block card. The deactivation option that's available isn't even working: ""System could not process your request. Please try again."" Zenith bank app is meh! I wish I could rate it -1.",1
2022,Good,5
2022,Good but have issue making online payment with their card,3
2022,The app is so frustrating. Can't login,1
2022,Is it possible to operate two separate accounts linked to the same bvn on the same app?,4
2022,I can't install the Zenith bank app And its making me feel stressed up and disappionted.....,1
2022,This is the worst application ive ever used. I have only used the app once ever since i downloaded it. It just would not complete my transactions. I cannot complete transfers or any other transaction. And I have uninstalled amd reinstalled yet the same problem occurs.,1
2022,"After making us waste money on getting the token app, I can't even login as card is not allowed",1
2022,I can't even download the app to begin with. When it gets to 100% it starts all over again. Waste of data and time,1
2022,Not good at all. I inserted my acc. No and password so i could login. It said my account is locked that i should reset my password to activate my account. I've been resetting and resetting and restting still not working. I need some help,1
2022,"It's a very poor app and it doesn't work wen you need to carry out transaction. Network goes off and on. All the time ""an error has occurred please try again later"" . Even d *966# is calamity. I wanted to buy airtime and it displays your request to buy 200 naira is being processed and they deducted my money. No airtime and no reversal till today. I called my network service provider and they said I should go to my bank. So they expected to go and sit under the canopy for hours bcuz of 200.",1
2022,This zenith app is so annoying Like seriously Always having problem when ever I want to login,1
2022,very useless bank...lol you are forcing me to buy hardware token for your useless app.,1
2022,"The most worst bank I ever had. They're torturing me, don't come near this bank",1
2022,Excellent,5
2022,"This app is the worst I've ever used. Since I downloaded the app, I've been unable to transfer. It's always authorization fail. I'd give zero star if possible because some other times you can't even login to the app with correct account number and password. IT'S WORST",1
2022,"I tried to register my account on another phone since I lost my old phone...after entering the last six digits and my pin,it is telling me session has expired.....a reputable bank like Zenith bank behaving like A day old bank....and this has been happening for months now....it is really bad ....if you guys are finding it hard to maintain your bank abeg make ona tell me ooo....make I go withdraw my money....",1
2022,Terrible,1
2022,Can i Open Zenith Account without BVN number,1
2022,Good,5
2022,"Can't register, because my device have been used before, what can i do. I have tried reinstalling it but still the same",1
2022,It is sure application,5
2022,Very annoying,1
2022,Pls am unable to longing my zenith app pls fix dis issue to enable me login thanks,2
2022,Very good,5
2022,"Hi dear, I have a problem please, with this your app please, am trying to used my app, if i login and i forgot my pin poken how can i refound my pin poken please.",5
2022,They sent me money l receive the alert but I didn't see the money to collect and they debit the sender,5
2022,But they do not allow me to login into the online banking,5
2022,I don't understand what's going on I keep on trying to login but is saying session expire,1
2022,Its a good app,5
2022,Nice,5
2022,Bad network Charge Is much Alway having one problem or e another But I enjoy de app thou,2
2022,Convenience and fast I love Zenith 🤣🤣👍,5
2022,Good,5
2022,Great,5
2022,"Came here to give one star purposefully. Never thought an app for an elite bank would have foolish issues. It's disappointing to say the least. Do better, your customers expect such. Why do you think we choose you?",1
2022,Perfecto,5
2022,"I couldn't find any customer services here, how do you file a complain?",3
2022,I have been having issues logging in with this app. It's telling me to register my device. Please do something about this. Thanks,1
2022,Good,5
2022,Very poor cant send money,1
2022,"This app is not working, to log in is a problem, it always says wrong user authentication",1
2022,Sweet one,5
2022,Been having issues logging into the app for a long time now and its frustrating.,1
2022,"I love this app, I love zenith bank",5
2022,"Since the airtime money I was debited has been returned, I've decided to give four stars. Because you can still do better",4
2022,"Everytime I tried to login, it said error. So I uninstalled and deleted it. I've been trying to reinstall it but so far I'm just wasting my mb because downloading would reach 100% and then start again. I've tried at least thrice now and frankly it's exhausting.",1
2022,I am unable to download the app on my phone. What is all this issue with zenith bank app.,1
2022,Stupid Ole bank,1
2022,The app is very easy to use,5
2022,"Poor, like zenith have ur time",1
2022,Dis bank is rubbish no cap🚶🚶🚶,1
2022,Fine,5
2022,Great,5
2022,Nice app,5
2022,It is ok,5
2022,Very good,5
2022,The best banking app. Ever seen,5
2022,Mumu bank and useless app,1
2022,As repeating those actions,1
2022,"My phone was reset, I login to register my device and it keeps on telling me only hardware token can authorize this request",2
2022,Love,5
2022,Love,5
2022,Am having issues logging in,1
2022,This is a rubbish app it can't even download just here to consume data 😒😠,1
2022,"This app is trash. Something a thousand customers have complained about. Always stuck at logging in. Trash, Trash, Trash",1
2022,"Good app,but sometimes misbehaves especially when the need arises.",4
2022,I've register with this bank I've been given account number. I download the app but is asking me for pin+token. I don't have card hence its new account. Does this means I can't use it till I go to the bank?,1
2022,Good,5
2022,Please i dont know what wrong I try logining in it kept on demanding for token which i dont even have what should i do is really give me a hard time,2
2022,Terrific,5
2022,Zenith is been frustrated both bank and mobile bank.... To log in mobile bank to another device becomes a problem and requested for pin+token yet nothing attend to.... Why is it so hard and difficult,1
2022,VERY Good,5
2022,Bad network,1
2022,Nice app good bank,5
2022,Please fix the bug that has affected the transaction history. One is no longer able to see his/her transaction history on the app. Its turn up empty. A great banking app otherwise.,3
2022,So nice & sweet,5
2022,My money was deducted from my account without my permission after all necessary mail sent no refund... The customer service is too poor and very poor... Let my money be refunded.,1
2022,Wonderfully electronize system of e- banking.,5
2022,You guys are just annoying with this app mhtw,1
2022,What short of problem is this?I have made a transaction since yesterday up but uptill now none of them whom I sent the money has seen it on their end. What the hell going on with this app. Please ZENITH upgrade the app if you would. How do I now have them receive their money. This is madness.,2
2022,"Zenith Bank plc, please allow us to use our debit card to authorize the app. It continues to request tokens. The last time I used token, I was debited multiple times, which impacted me. Please remove the restriction on the Device Registration with card.",1
2022,"I don't seems to understand zenith Bank mobile app again, please you guys should know what to do now because am not finding it funny again oooooh",5
2022,I have not been able to use the app for long I have uninstalled it and trying to redownload it.,2
2022,👍👍👍👍👍,5
2022,What's with this hardware token required after putting my card last 6 digit number and card pin,1
2022,Wonderful,5
2022,Absolutely a great Banking App and one of the most renowned Bank in Nigeria,5
2022,Since I uninstalled and reinstalled the app it has refused to open,1
2022,Good,5
2022,"I can't download this app since 3days ago i had been trying it. It just keep rolling What is the issue The story isn't clear me at all Also i want to do transfer now, network keeps telling me currently unavailable Otiisumi ooo- I'm tired-",1
2022,"Horrible I can't make transaction since i update I wanted to reset my pin but keep telling me request processing error. My ATM card is saying ""card retained "" Your service is horrible, bad, worst.",1
2022,Nice one,5
2022,Awesome,5
2022,Is good,4
2022,"Zenith bank is simply a terrible one to use, opened a current acct, issued me a card with App functioning with it, all of a sudden, restriction placed on me wt no prior notice, already dressed for a journey but no cash for fare, on a Friday. At a branch spent several hours waiting in line, they claimed references i submitted haven't been responded to by their respective banks. Question; why open me an acct when my references ain't ready?, What a deception.., so disappointing and unprofessional ☹",1
2022,HW to download this App,4
2022,"If you're banking with Zenith.... Mark my words, you will regret it.... I've literally never seen a bank dat debits its customers without paying them.",1
2022,You bank is not helpful at all several times it has kept me stranded several times even this night withdraw but cant get my money cos of network now i cant get anyting and you call this bank. You people should refund my money oh,1
2022,Why is the zenith bank new app version not on playstore,3
2022,Hanging and requiring me to visit the bank because I changed my set. That's criminal,3
2022,"Very unreliable application, login errors almost everytime. They disappoint me always. No notification when you're out of service, your card or app stops working immediately, that's bad.",1
2022,Useless app,1
2022,Poor dowload,1
2022,Different,4
2022,Poor and most time the app doesn't open.,1
2022,Please I don't understand what's going on anymore.. I've been finding it difficult to access my bank app for two days now... it's putting me in a fix,1
2022,"My experience with this zenith app is fraustrating, why the app keep telling me since yeaterday that an error has occur, try again later while my acct number and login password is correct",1
2022,What sort of rubbish app is this? Logging in is always a problem. I wish I could give a zero star.,1
2022,What the heck is wrong with this your app? Been trying to login throughout the whole of today without any success. This is so frustrating. This app was never like this. What did you guys do to it? Am not even giving you a star until you fix this stuff!,1
2022,D app is good but most times it's hard 2 log in n day can be frustrating especially when one needs to make an urgent transaction. U shld really fix ur servers to prevent such,3
2022,Worst app ever,1
2022,My app did not login......saying an error has accur,1
2022,I am only writing this to inform you that I am never using your Bank in my life. I collected this people N500 card which I use and bought data to log into my Bank App to make a transfer of and collect the money I am using to travel back home from Enugu but since after 6 till now after 8 that I am writing this it keeps showing me error occurred. Allah ya isa for my time you have wasted.,1
2022,I can't login into the app again is telling me an error occur,1
2022,"They don't even deserve 1 star now, they are just living on passed glory, network error all the time",1
2022,Your application is frustrating. Keep popping up with an error messages.,2
2022,Excellent,5
2022,"Good Day Zenith Bank. I love your Mobile Banking App but it Crashes too frequently expecially when an Important Transactions is at hand. Kindly try and fix it to avoid customers Complaining while using it, thanks and kudos to you all",3
2022,This app is just giving me issues for the past 1 week now Let me withdraw my money biko nu I have business to do with the money And no matter what it's getting worse I can't even recharge Why are you people not looking into this ?,2
2022,my mobile app has refused to open despite several trials even with a correct password it became frustrating all of a sudden after updating it,2
2022,This app is not normal I want to register my account number on this app but the app keep telling me error try again later pls do something about this app before is too late,1
2022,"It's so heartbreaking, annoying and frustrating using this app. One moment it's working, the next it's not especially in cases of emergency. Most times logging in is always a problem. Pls fix this app.",1
2022,"The most useless bank app, very embarrassing and disappointing. Advisably don't open account with this bank they will make you land in prison someday",1
2022,Best,5
2022,There's always some kind of error or problem logging in. Bad to rely on the app in emergencies. Quite frustrating.,1
2022,I've not been able to get on the app for days it's so frustrating,1
2022,"Can't login my mobile app since morning,I so much like zennith but the dissapointment this days is getting worst ..zennith bank should do the needful",1
2022,Very unstable on network. Always sending error meaasages,1
2022,Your banking app has refused to open for weeks now,4
2022,I don't think I'll be able to give it stars because right now I'm having difficulties in accessing my account,1
2022,The application has been erratic for weeks now,1
2022,The app is really a let down.,2
2022,"Since you guys cannot rectify the login issue for over two months now even after have send screenshots of issue, with the lovel of disappointment I get with this app. I give up. I can't continue. I will now uninstall the app permanent. Goodbye.",1
2022,2/2/22 It's a hot pile of cow poop. Failed app has caused me to consider switching banks. Edit: 13/6/22 App still has the same bloody issues despite numerous complaints. Pathetic.,1
2022,It,5
2022,"This App is not opening, since morning.",5
2022,The app is not opening again. It showing error while i try to open it. Pls do something about it before it get out of hand.,3
2022,The most horrible app ever....it will always give you errors when you need it most,1
2022,Always having problems logging in too bad and frustrating.,4
2022,Jega,5
2022,Too bad...an error always occur while trying to log in,1
2022,"It's frustrating using this app nowadays. When money is sent to the account, sms will never come promptly, debit the account,it will never come,even to login through the app its a big problem. It kept saying Warning! An error has occurred,try again later.this is frustrating. But if it's to debit my account without any money inside, zenith will do it and throw my account into negative.its unfair.",1
2022,Zenth bank is turning to arm robber now every week 450-2000 for duty stamp odernal sms alart monthly they are chrange me 1800 and the network issues is becoming unbearable,1
2022,"If possible I won't give this app a single star. Everytime error response. Zenith bank app network problem is too much, when you need to make transaction, you will be seen, (AN ERROR HAS ACCURED) OR (ERROR OCCURE WHILE PROCESSING YOUR REQUEST PLEASE TRY AGAIN LATER) OR (TEMPORARY NETWORK PROBLEM PLEASE TRY AGAIN LATER). Many times until anytime it feels like to opening, you can't use. It so annoying.",1
2022,Do you know that this app cannot be updated using Samsung Z fold? I am still using the old app as it says app not optimized to my device. Kindly fix it.,1
2022,"This app has just grown in size insignificantly for nothing, the token app doesn't work anymore either, if all truth be told in honesty, the developers have made the experience worse, and I don't know how the bank management has watched them do it, about every review has been negative and they obviously think creating updates is the solution, older versions of this app works even way better, can't imagine why downloading a 2018 version of the same app over the internet works even better! Damn!",1
2022,App is not good. During login it shows error occurred. Unable to login in more than twenty attempts,1
2022,Everyday day after day I regret using this useless bank just small issue like this on your app mobile it can't be solved because you are not serious at all. Useless bank always giving their customers head harder.,1
2022,Too bad,1
2022,This app is annoying....i need to make an important transaction but the app is not working,1
2022,"This app is trash, what am I saying the bank as a whole is trash, imagine having an emergency and I find it difficult to make transactions, the app can't logging, ussd code not working same as debit card, I'm really pissed right now",1
2022,Nice,3
2022,"May God help us, very bad services",1
2022,"What is this nonsense naa ?? Why is this app frustrating these time around? Someone can not login when ever he want, very difficult to login now transfer.. I nearly got my self into trouble for not been able to login after shopping, thanks God my polaris app saved me .. this is embarrassing...",1
2022,Frustrating app,1
2022,"Unreliable. When it works it is good, but most times signing in does not work. It is quite unreliable and I have to resort to the cumbersome internet banking. I had to update to reduce the stars! This app really frustrates me!!!",1
2022,Doesn't allow me to login making things so hard for me,1
2022,"The app is so poor, debits without actually paying, you can't use the card with post either... considering removing all of my money from the bank",1
2022,Awesome,5
2022,This app is good but you can't change phone without informing the Bank,4
2022,"I can't open my mobile app on my phone, after the last 6-digit of my card including the card pin, is still saying only the hardware token can be use to authorize the request. Honestly I don't understand, and it wasn't like that before",1
2022,"For the past 3 years I could not log into my account. It kept showing me that I should update my password because my account is locked. No option for password update. I tried using the forgot password button, after input all details, it will still show say that I am not eligible for the authentication method I use.",1
2022,Ok,5
2022,Please what the problem cant loginto the app,1
2022,After downloading this app with hige data i'm finding it difficult to register!! And i needed the help of the app so bad at that point it was beyond dissapointing!!!,1
2022,Progressing,5
2022,"It has really been of great help.to me since i registered my accoumt to the bank app but since the last update anytime i want to make transfer the app suddemly crashes and i have to statt all over again please fix this so that i can give u guys your 5 star that u deserve. Thanks, yours sincerely Omokhua Magdalene",3
2022,Very good,5
2022,Very useless app...always having issues,1
2022,Not opening,1
2022,"Stupid app. The moment you switch devices. You cant even re register using your cards last 6 digits. Even the soft token app is useless too, keeps saying (card not allowed)",1
2022,Understanding what you are dealing with matters... I haven't experienced anything negative all through my dealings with the app. I hope it continues this way forward.,5
2022,Good,5
2022,"So for real zenith Bank app is no more in use. I just downloaded the app now. They ask me to register my device, which they gave me two options ... PIN+token or Card details. I pick Card details which after filling was told that I must use the hardware. Ok. I went back to pin and token... Now they are saying they can't recognize this user... Infact no need to rate. This change for this app is too bad. I have visited, but the token did not work",1
2022,It doesn't want to work.,5
2022,so very bad I can't even register my account on the mobile app it's just fustrating ...😔😔,1
2022,It's been terrible trying to register my device so I can use the mobile app. So how am I expected to make transfers and other transactions when I can't even on-board and sync my card with the app. It's frustrating,1
2022,Why cant i download this app? It keeps starting over after downloading to 100% It has happened repeatedly.,1
2022,"Worst App ever, I can't advise my enemy to download this useless App. Just frustrating. I can't login for the past one week",1
2022,I love this app it's great....,5
2022,It's nice,5
2022,It is always frustrating,1
2022,Good loke,5
2022,"zenithbank app need to be worked on,I am not satisfied with it.",1
2022,I love zenith bank,5
2022,I just got the mobile app but havent been able to register my device to the app because it wont connect,1
2022,Please I was using this app. My phone developed problem so I format it. Now I can't log in to the app again.,1
2022,Very good app,5
2022,"This is the worst app I have ever had to use..God almighty will not allow someone to have an emergency with zenith Bank ohhh...so frustrating,I have not been able to use it,av spent more than 20 Euro just to call customer care and still nothing!!! This is sooo annoying,soooo frustrating!!!!",1
2022,It was wow when i used it for amonth,4
2022,I can't log in my mobile app it keeps showing me error trying to process request,2
2022,Good,5
2022,Its too slow,1
2022,"App keeps telling me an error occurred while processing please try again, and it does this most of the times",1
2022,I keep on getting this so called error when I log in. I didn't have access to my account for the past one week. Please do something,1
2022,In this app it is useless to get your account upgrade it keeps reporting automatically failed I have attempt it 10 times useless.,1
2022,I'm scared of this app based of of other users low ratings.,1
2022,Good,5
2022,"Cant login in,it keeps loadind and telling me error.",1
2022,Wonderful bank to deal with,5
2022,My claims are pending,4
2022,Very good app,5
2022,Excellent APP,5
2022,Very poor I can't login to my account it's giving me error,1
2022,Good for all,5
2022,Can't download dapp,1
2022,"For 2days now, your app sucks and its very frustrating.",1
2022,Bad can't access my transaction history,1
2022,I can't log in to my mobile app How can I change my device because am making use of a new device,2
2022,Worst app ever plus poor banking service,1
2022,"Really poor, frustrating & annoying. You guys need to improve on your services",1
2022,Fantastic,5
2022,I can't log in! Very unreliable.,1
2022,I am unable to transfer money from my account through the app.,2
2022,"Why always authorization failed. Since I downloaded this app, I have successfully transferred to another account just once and since then, I can't transfer funds to any account. I just message my guy to share me the old app maybe that could work out, even the USSD stop going through. Do you guys want us to run away from using your bank. Banking has been made easier, no transaction can successfully go through on the app not even a quick cellular recharge. Wise up guys",1
2022,"In ability for transection history, most of the time transection history not available, and also sms alert off at the same time",1
2022,Good😳😳,1
2022,Nice,5
2022,Since am using this app is just Excellent Wat is d problem of Zenith since yesterday My App is not opening,5
2022,It would have been 5 stars if loan feature was added,3
2022,This app doesn't work,1
2022,You people don't deserve any rate. The app is just useless. I can't login my account again,1
2022,I changed my phone and i redownloaded another mobile app it has been requesting for my etoken pin and am not having please what can i do?,2
2022,This app is good but useless. I have and issue then I uninstall it. Now that I install it to login I can't y,1
2022,"Am tired about this bank, almost a month I couldn't login,I can advise people to open the Bank so frustrated 🥴 am so fed up",5
2022,I can't login to my enaira. Always saying error,1
2022,It often deny login and so many at times don't show transaction history.,2
2022,the best bank,5
2022,The app is not working. After formatting my phone I reinstalled the app but is not activating. Worst app is here,1
2022,"I have also had a very bad experience on this bank app don't, someone's money can not be save for good, everytime they keep take money from my account, and they will say IT'S FOR SMS change or notification, what kind of SMS that have been doing this for a very long time, sometimes they will just empty my account they don't want to know that amount they'll cut it more than half, and if but airtime from my bank sometimes they will debit me and they will not send the airtime, and they'll not refund",2
2022,"It really annoying, I can't figure out why it's not logging in since the update",1
2022,Very frustrating app please pay good developers,1
2022,This app is so frustrating whenever I want to login in and do some transactions app no dey ever gree open! Matter of fact how to uninstall and reinstall twice!!,2
2022,"Very poor, it has not been opening for the past 1 week.",1
2022,Having issues logging in the app I have been using this app for a while but now it's having logging issues it will tell me error while my details are still correct 😡😡😡,1
2022,My account was blocked and I've summited my details to upgrade the account up to two weeks now and it has not been upgraded please do something about it,1
2022,This app is very slow to download... It has been wasting my data the process is too long.. Ever since it was upgraded... please send me a better Zenith bank app for easy download... thanks,1
2022,I love these latest update,5
2022,"I'm new to dis App..... I can't even register to dis app, after written my valid details it keeps saying invalid credentials 😕😠😠 your network sucks! 👎👎",1
2022,Wonderful,5
2022,Pls i don't have a token pin anden i net the app pls help me to get the token pin my name is Danladi Bako Muhammad at Zenith bank account,2
2022,"This app and the bank itself is trash, poor customer service both online and offline. Can't register my new device to get access to the app, even with my ATM and pin. No response from the mail I sent on the issue a long time ago, the list goes on and on",1
2022,"I rate one star because it is a stupid app,i can login again on my other smatphone because i lost my previous and i tried to use my card number instead of e toke but it's not workong This issue should be fix please",1
2022,Great. Go Zenith!,5
2022,This app is a good app,5
2022,"Please help, I've been trying to register my new device with my card details but it's not working,keeps telling me to use hardware token which I don't have",2
2022,Mine is still showing the old interface not the new one what's wrong?,2
2022,"I've not been able to sign in to my mobile app for almost a week now, please i really need to make transactions as I'm not using my alert number",1
2022,Pls I updated the app but I didn't see the product and services,5
2022,Very good app,5
2022,"The app is really good, expect when you guys are having network issues and can't give access to us using it",5
2022,If you ask me zenith bank does not even deserve a single star what the failure to me I believe they're not ready for business. Imagine you can't transfer with this useless app,1
2022,Cool,5
2022,Thanksgiving,3
2022,They tell me my transaction failed and still go ahead to debit me. Weird people.,2
2022,"This bank is not safe, even the customer care is useless, so frustrating and annoying this is a nonsense, imagine my sweat money is used by scammer to pay something online ☹️ how can I be saving my money with you guys without rest of mind,this is my second time getting scammed and the third one will not happen,close my account please I can't save with you again.😠 I can't be loosing money like this it's not proper.",2
2022,"Why can't I download the app, have been trying to download it like 5 times now",1
2022,I tried downloading this app on my new phone after my old phone crashed. I was asked to put my card details and pin to register which I did only to be told I need a hard ware token to be ble to activate it. I downloaded the E-token app and was told to visit my bank for activation. This is becoming really frustrating. It was easy downloading and setting up on my former device and never was asked for a hardware token. I have never had one by the way. Please I need this fixed asap.,2
2022,It keeps showing inactive accouts. Why,1
2022,Great,4
2022,"The worst bank app ever. Hasn't been working for days, debited irregularly for bank charges",1
2022,Very good but sometimes misbehaving,5
2022,Good,4
2022,"This app is becoming so annoying, please fix it.",1
2022,"Very annoying bank app. Keeps showing Transferlimit exceeded even when you are just about to make your first transfer for the day. Sometimes, it refuses to log in. Work on this bank app.",1
2022,What those token mean o because have been trying to use my debit card but aren't going through,1
2022,Awesome,5
2022,I can't send money on your app Don't know why and your network is the worst I'm starting to regret opening a zenith bank account,1
2022,It's bad,1
2022,Zenith Y'all re so poor especially to customers,1
2022,The most stupid bank app I have ever encountered.get ready to be disappointed.,1
2022,"Terrible app. I really wish it was possible to give a Zero rating. Probably the worst mobile banking app ever. Customer service is also terrible. Simply logging in is a big struggle and it's frustrating, plus the fact that the USSD transfer method is not working and your money is trapped.",1
2022,I tried to open another mobile app for my savings account that is my personal name. It takes me straight to my business account mobile app. Spare high tech solutions Ltd. (Samuel olugbemiga ogunremi) Many thanks.,3
2022,"This app i don't understand, i have been trying to download it for a long time now,but it just doesn't download. When it gets to 100%it just starts redownloading, please update your application",1
2022,"I just downloaded the app,I was able to register my account but I can't register my device with my verve card. And I can't use the app unless I register my device. Useless app",1
2022,Una app nor dey gree download oh,1
2022,If I could rate this app zero I would be so happy.,1
2022,Terrible I get failed transactions and all of a sudden am been debited without having value for my transaction...and I barely get reversals this is one of many issues experienced,1
2022,"This app is the worst app i have ever seen in my life, login is war to check transactions history is war , don't worry I will soon close account with Zenithbank because of this problems, I know you have a lot of customers but I will close my soon to recover my peace",1
2022,Dumbest app ever. Stupid services and total lack of structure,1
2022,No customer service,1
2022,Very very good 👍,5
2022,Very wonderful app,5
2022,This is frustrating.... Sometimes when you use this app you can't view transaction history. Now I know for sure they updated this app only for iPhone users and yet it is that update you show here in the preview. Since the update on iPhone it has been extremely difficult to use the app.. I really wonder what is going on with zenith so many things wrong with the bank and app that I'm too irritated to write all,1
2022,This your bank is so frustrating They deduct from my account while I don't collect Money 🤑💰 I beg return my money back oo..,3
2022,Great,5
2022,"The app,USSD and the bank services are totally frustrating Why have an account you can't use?? Please do something about it",1
2022,I sent them a message on the live chat platform 13 days I still haven't gotten a response I wish there was a rating lower than one star Cause the customer service is really bad even on Instagram,1
2022,"For the past two days it's been hard logging in. And the account balance do not correspond,seems they have not credited my account",1
2022,The app which was a delight has now turned to a monument. Please bring back our app. This is not Zenith.,2
2022,Ok,4
2022,"I can't login for a while now,had to reinstall the app again but it's giving same error",1
2022,I can't even register my account,3
2022,It's taking forever to download app,1
2022,"This is the most stupid and useless app I've ever come across, the same data used in opening other Internet enabled apps will not open Zenith mobile app from the same phone, it keeps saying ""an error just occurred pls try again later"". Most time I get stocked in the middle of important transactions, some times I'll have to use WiFi from my other phones which still doesn't works. Ain't u guys seeing the customers feed back? This app is total nonsense, I rate it zero.",1
2022,"The worst bank in the whole world and hell, I no fit advise my arch enemy even satan himself to open that bank account, na the most outrageous, stupid, nonsense, diabolical, thiefry, abeg help me find more suitable bastardized name give them Infact pls I beg help us in any way to shut down that bank instantly because their activities aren't just scam but something worse now PLS SHUT DOWN ZENITH BANK",1
2022,Absolutely dreadful.,1
2022,Hmm I don't even know where to start from in complaining app and the bank in general,1
2022,This application is so slow. Upgrade your app. Plz,1
2022,The app keep frustrating me whenever I wants to log in it keep popping up error messages.. I think the older version is much more better,1
2022,I'm tired of this mobile app network issue,1
2022,Ever since I lost my sim have been unable to download another app Once I download and I try to put my information it would ask for my token pin and whatever which I can't even remember any of them I cant transfer I can't check my balance because I don't have ussd code Please do something about it,1
2022,"Zenith bank as a whole is very annoying. I transferred money five times and only received it four times, they have refused to refund me, yet to enter their bank, problem. They don't even give preference to pregnant women. It's very annoying",1
2022,"This app needs updating please, it's been giving trouble logging in",3
2022,Unstable bank network!!,2
2022,This is really frustrating it's upto 24hrs that I have been trying to log in to my app for transactions. Nothing till now,1
2022,"It a little frustrating to login sometimes when it keeps saying ""an error occurred"" and i don't really know why?. For me, I think it's need a lite version",2
2022,This is the most useless bank I ever seen in my life very useless and selfish bank I tried to login noway for more than 3hours I was so disappointed in this useless so call zenith Bank you better find solution to your problem or else people will port to another bank nonsense bank,1
2022,RUBBISH,1
2022,I cant login,1
2022,Very very very very poor app and update don't even deserve,1
2022,"Terrible experience, I haven't been able to access this app for 3 days now. It keeps giving me error messages",1
2022,"Your banking service before was the best but I must be sincere, your poor service now is too annoying. Your App, USSD and ATM Channels are too frustrating. Your maintenance is everyday? Try and improve, please because everyone just complaining.",1
2022,Y'all don't need a rating like 💀 ever since this app can't open and nw I wanted to buy card and the was an error I tried it three times now I was charged for an error 💀 I need my money 😐 I'm pissed right now 😤,1
2022,It is a bit stressful but it a good app,5
2022,The app is a good one Try it pal😊,5
2022,"This app has got to be the WORST! Moved over to a new device and tried setting up the app again, been hell since then. App, card, USSD there is literally no platform that allows ease of transaction. I'm tired.",1
2022,"It doesn't even open 95 per cent of the time, the most useless bank app ever",1
2022,Have been trying to login since morning it has been bringing an error occured it seems I would get another bank account,1
2022,"You won't prosper you zenith for what you did to me today,I lost 3500 without spending it isn't good na,",1
2022,"I cant even download the app now, i uninstall it but for me to install back, it has been giving me headache.",1
2022,"Has to be the worst bank ever, I'm disgusted at the services. It keeps getting worse by the day. It's either this bank take a chill pill and go down or do better. Why are you making people suffer because they chose to use your services and it's more funny cause we have to pay for everything?",1
2022,Nonsense,1
2022,"Sorry to say , Zenith is the most useless bank ever Frustrating network and slow service 🤦🏽‍♂️ They went on with the app ... The worst of all... Zenith should change please Improveeeeee I can't even see my acc balance right now, I can't even do transfer with their ussd, I can't buy airtime.. This is super frustrating 😭😭",1
2022,Trash,1
2022,App is not opening since morning. No announcement as to whether it is system downtime or something.,1
2022,To login to the app and to update the app is frustrating.,1
2022,Worst app ever regret having an account here,1
2022,"Why am I finding it difficult to download the app. After it's done downloading, it starts all over again. Like I don't get",1
2022,I have been trying to to download this app but it is not working is not installing. Thiss bank is so frustrating,1
2022,"U people have give me problem since a month,I did mobile app transfer to zenith bank my money was debited from my account and the customer is not received it",5
2022,I will soon stop using this Bank! For 24 hours I can't be able to login my mobile App. Is this how a Futuristic Bank app operate? Am tired 😫,1
2022,Worst bank app ever error has occure always,1
2022,"Hi support, I have been having frustrating experience with the Zenith bank app, the update seems to make it worst. The App, only logs me in and processes payment when it deem fit and it has really been a thing of disgrace, I hope the issue is fixed as fast as possible. even when I am connected to a reliable internet coconnection. Thanks for your help",1
2022,Bad. I don't know what's wrong the app refused to function well. U can't send money out. It's frustrating,1
2022,Pls I don't understand this app....am trying to register my device with my card number and pin and it only tells me hardware token required....when it obviously says I can register with my debit card pin Also I did a transaction which was declined and my money hasn't been reversed for the past 4 days....this is really frustrating,1
2022,This app is of no use at all,1
2022,Nonsense. 1.I put details -error 2.I put details again- account lock 3.I try to reset password - not allwed only token 4.I try to register my e token-ACCOUNT NOT ALLOWED THANK U FOR BEING A WASTE ZENITH,1
2022,"Zenith Bank app is the worst I have ever see very annoying, you will try all day keep saying, an error has occurred, please try again later.",1
2022,Nice But my app is not working now 😔,5
2022,Good,5
2022,Good,5
2022,Good,5
2022,"Zenith Bank as a matter of urgency need to do something about their bank network, it's terribly poor.. They use to be best, but now their online transaction is not reliable",1
2022,"No doubt, Zenith bank is gradually becoming the worst bank in Nigeria. Imagine waiting a whole day to login into that stupid app, & they'll always tell you no network inside that stupid banking hall. For sure, you've become my least option for receiving & sending money. Other banks are way more reliable. I could've rated this app (-).Rubbish!",1
2022,"Bring back the previous update. This is messy, everytime it takes more than 30mins to login which wasn't so before this new update. Bring back the best zenith app I knew then and not this full of downtime app!!",1
2022,I don't think you people can't solve the little problem I'm having with you guys....... just to do transfer with my mobile phone with my mobile number that I use too register hun...... that's very bad....I have been going to the bank since last month now what there'll told me network down we are working on it come back......I don't think this little issue should curse me more than 30min or let say an hour......I'm very disappointed in this guys upon the way I love this zenith Bank....,5
2022,Useless bank and app,1
2022,Very nonsense application 🤧💔 it takes time to load up ....and transactions aren't as fast as expected.....what a shame 🧑‍🦯🧑‍🦯🧑‍🦯,1
2022,"I am just so disappointed 😞, this application is trash, better improve or take it out of playstore. Finding it very difficult even to login my account, really? 😡😡😡😡😡",1
2022,Most useless bank ever how on earth to login as to come with wahala like say we no they use other bank app... even ussd no service. All this we are the best bank na big lie Gtbank never give me this wahala at all.... bad bank,1
2022,Is good,5
2022,Very poor service. I've not been able to open the app for almost a week.,1
2022,"Ur ussd code is not going, your app is not also working. Digital wise you guys are terrible and this problem has persisted for long you guys just choose to act oblivious",1
2022,God punish una no way to do transfer not from the app or even ussd make una go open one place they train fowl,1
2022,The app is a Total Mess,1
2022,Zenith Bank mobile app is so frustrating to use,1
2022,Money in the bank 🏦 zzzz,5
2022,"It's been annoying, I had to uninstall and reinstall my this app and still no results, it's tiring",1
2022,This app and the bank are thief 😡 I don't have time for them yet because I always busy because my money we just vanish from my account without receiving alert and customer care service don't attend to person on time,1
2022,"I'm trying to download the app, yet it's giving me difficulties!",5
2022,"This app is so fraudstrating since the last update, do something about it please.",1
2022,Worst banking app you can get in Nigeria,1
2022,"Useless app, worst of them all, how can a bank like zenith bank have such a terrible non existing app that frustrating it customers every day. I can't even login. For the past five months now. If I'm locky it only log me in. Play store need to delete it app. It a fraud",1
2022,"Excellent App - Better Than All the other banks am using - Though when zenith bank network is a bit bad, it affects everything.",5
2022,Best experience,5
2022,Expected As expected,5
2022,"I don't understand whats wrong with zenith bank, why can't I login this app? On my previous device I could all of a sudden you are asking me for TOKEN! when I have never used one, brrn tring to login into my account for over a month now, pls why is your app asking for TOKEN to login when i have never used one",1
2022,"This app has become a shadow of itself lately, it's a difficult to login and make a transaction even ordinary airtime purchase fails.",2
2022,Anytime I want to make a transfer It's always replying with authorization failed😡😡😡,1
2022,"The worst bank ever! Even the app always malfunction, I started using ussd, you guys have been deducting my money for no reason, I have sent a message on Twitter, no response.. Very useless bank, if you people no refund my money, e no go sweet aswr.",1
2022,Thank you,1
2022,Awesome,5
2022,Since I changed my phone I can't log into my account but you still send me messages that my login has been approved but I can't log in and I don't receive alert on my phone please fix it,1
2022,Please zenith what's wrong with you guys these past days... Network issues 😭😭 was going to a ceremony yesterday but no network I couldn't withdraw my mobile app won't even open and worst of all you guys are cutting my money for no reason please I don't like it,3
2022,"My experience has been extremely bad. I can't check my balance, zenith don't even send sms alert anymore until days later. Right now my money is hanging as the transaction I tried to do failed. I am just so frustrated right now",1
2022,Which one is hardware token again?,1
2022,Download stopped at 70%,1
2022,When did you resolve it. The issue is still there. You have not resolved anything,1
2022,Can't login to my app for the past 3hours now,1
2022,I didn't regret installing this app,5
2022,"This app isn't working on my new phone. My old phone got spoilt so I got new and downloaded the bank app on it but on starting to log in and all, I was asked to input a token of some sort. I don't how to get the token coz I wasn't given one. Since then I haven't been able to make use of the bank app just the USSD to make any transactions. Please I want to go back to the usage of my bank app on my new mobile phone.",1
2022,Best bank ever,5
2022,Zenith bank has frustrated me a lot. I can't imagine uninstalling and installing my app over 7 times a day. I have a savings and current account which I'm thinking loud to close them down. Very quick to debit but difficult to credit my account after a failed Transaction.. This is too much to bear . Even the one star I gave is not well deserved . I have sent several mails. I hope you attend this time,1
2022,Each I try registering it will keep on telling me invalid credential entered,1
2022,This app is useless,3
2022,I wish i could give 0 star to this bank ever since i opened this account it's been one problem to another always having network problems it's time i stopped using this bank and try another one,1
2022,"This bank has gone from being the best to being the worst, always disappoint when you need them the most, always having network issue, can you imagine I stayed in a restaurant for 3 hours just because of your poor service, I'm even thinking of closing this bank and opening another account else where service are too poor",1
2022,Nice app,5
2022,"Very bad, your service is horrible",1
2022,"Very useless bank, they debited me 5,000 twice since on the 7th of may and they haven't refund my money.......they are fraudster",1
2022,I can't rate this app my app as not been working even going to the bank several times after sometime it's stop. Please you guys should do something about this app... As for the bank is one of the best in Africa 🌍,1
2022,I have issues relating to transfer on Zenith bank app. I will appreciate it if amendment could be made.,3
2022,I need the app,5
2022,"Of not for one thing I will close this account no network,no good customer care the bank I will not say is the worst but it's almost the worst",1
2022,"It is fustrating,keeps complaining about error in logging in like i mean i dont get please u guys should try and do something about it",1
2022,Thank you,5
2022,This app is fustraiting ever sice i install this app it has been a problem what the meaning of register device enter token pin,1
2022,The app is Frustrating,1
2022,I'm so mad at this app whenever I need to use it it's so frustrating 😡😡😡😡,1
2022,👍,2
2022,Please i have been trying to download this app since one month now,3
2022,Please and please I can not log in my zenith bank please ooooooo what is the problem,3
2022,All for you,5
2022,What's all this? I've been trying to install the app for days now.. It keep repeating it's download on Playstore.. And i need to make an urgent transfer.,1
2022,"Zenith bank too much, the best of the best. Unequal Technological advancemement in the africa Banking made easy and simple High level of security",5
2022,Great app,5
2022,I cant install it,5
2022,I suggest you add Bank statement request option Via email,3
2022,"Very bad app, after updating the app I can't still login... keeps doing the xame thing every time",1
2022,Need to improve,3
2022,I don't understand is showing me use strong password have tried all the password but still not working,1
2022,Like,5
2022,"Zenith app is not good at all,what is the need of using the app if you cant acceas,and they are not doing anything about it.😠😡",1
2022,Y is it so hard for me to log in they Will tell me to use token n I don't have it,1
2022,My debit bank card deactivate by itself in Zenith Bank Mobile App whenever I activate it and I don`t know why. And it always tell me card declined whenever I want to add debit card payments on any app to purchase something. And I'm also abroad so I can't find any zenith bank branch not until I comeback to Nigeria.,2
2022,Is easy to use and lovely,5
2022,"I gave 3 star last 2 months but now I am reducing it to 2 star. You guys promised to work on this app but it's so annoying that nothing has been done on it. No upgrade for months now. This is so terrible. This app has refused to open for hours and I want to make an important transaction. If you can't work on this app, simply remove it from playstore and let us find alternative means",2
2022,"This is bad Zenith Bank; you guys need to work on your mobile app interface again. It's totally poor, & if it wasn't necessary for posting a review, I'd have said no stars for now!",1
2022,Iam student,5
2022,Frustrating,1
2022,"Please, anytime I'm trying to log in to my account, it always tells me to enter token+pin, which I don't understand",2
2022,Okay yh,5
2022,So sweet,5
2022,My App keeps crashing,1
2022,Good to be used,4
2022,I have 2 zenith acct and I want the 2 to be on my zenith app pls someone to help me out,3
2022,"I have been trying to install this app for quite sometime now, but it isnt working... Even when i try downloading from playstore, it still wont install",1
2022,"Terrible. I have been trying to login for the past 2-3 days and it keeps saying request processing error numerous times. I'm so tired and frustrated at the moment. I'm actually disappointed in zenith bank. I expected better, even if they have a downtime, they should have found a solution by now.",1
2022,Why is there no option to choose type of card while registering my device? I don re-install dz app more than 4times thinking it's network 🤦,1
2022,Good,1
2022,SeunGBENGASATURN,5
2022,Very very poor I can't even see my previous transactions If money is been sent to me I can't even see the notification on the app or the sender's details on the app. Very very poor,1
2022,"It's a disappointing to see that the e-naira features was added to this app, but have not been working for many months now. Why don't you find a way to let users know it isn't available or functioning at the moment????. Please take it out or upgrade the app to make it work",1
2022,"I just change to a new phone and I find out I can't long in my app on my new phone and I'm not in Nigeria now, please how can I solve it out",1
2022,Great,5
2022,It very very Good,5
2022,Allamdulilahi Rohbilli Hallamin It's worthy of having more than 5 starts,5
2022,Hello @zenith please what happened to the feature where you borrow people money because it been two years now and you haven't rectify the issue yet,1
2022,Very slow 😔,1
2022,"Over 1week, I have been trying to download this app, but it keeps been unsuccessful.....why😫",1
2022,"This is really frustrating. Like i understand why all of a sudden an app i used in running a transaction yesterday now tells to register again today. Then i tried registering, i couldn't. I have to redownload this particular one. It's now telling me i need a hardware token to process the request. But i have never used a token in operating the account before.",1
2022,Hi can't login to my account,1
2022,I love this application this is the best app for downloading,5
2022,"By far, the coolest Mobile banking app ever!",5
2022,Very good,5
2022,Ok,5
2022,Good service,4
2022,Not letting me log in since u changed my phone. E token app is not working either. I would rather use another bank if I have to go to the bank physically to solve problems for the Mobile app which is supposedly supposed to make banking easier,1
2022,"Your app is the worst bank app,always having issues with login.",1
2022,Nice,5
2022,excellent,5
2022,"Problem when logging in...I try to login when I forget my password i want to reset my password but it is problems,,they said I should use my card details it's not working,,they said I should use hardware+token but it's not working...what is going on with this app.. please zenith Bank you have to do something please...",2
2022,Am not getting alat,4
2022,The app takes time to open and am having difficulties in making a transfer,1
2022,it works great,5
2022,"This app needs improvement on: login, airtime transfer, reversal, and transaction history. At several occasions, I have had issues with the app, especially failed airtime transfers and delayed reversal.",1
2022,Excellent service,5
2022,"Over four months that I changed my phone and installed the mobile app, I unable to register my device keep say only hardware token can be used to authentic. It baffles me because this issue started since February. And I can not visit ur nearest branch because I have to go work. I'm so disappointed.",1
2022,Downloaded the E token app and it is saying my card is not allowed,1
2022,Working well,1
2022,To save,5
2022,Good bankkk,5
2022,"Zenith Bank is a well trustable bank,so I trust the bank very well",5
2022,"I was told to input my pin and OTP,and annoying enough the OTP sent to me was just five digits instead of six and due to that I can't access my mobile app ever since I downloaded it,so where's the problem coming from??",1
2022,Cool,5
2022,Cannot log in . very terrible,1
2022,All encompassing and easy to use,5
2022,I've been trying to open the Mobile app for a very long time but it keeps requesing for hardware token and it's getting annoying.,2
2022,"Zenith i know is best among equal ,the only bank that can be trusted in everything, on shackable ,reliable ,and trusted. With those that fear God ,young able men and women that know what they are doing,carry go the world is seeing u people thanks",5
2022,My best bank Ever,5
2022,"This app gave me very tough time when it comes to transfer money, it didn't load the section where I will select the bank I want to send to, This app is total failure",1
2022,"I don't normally do reviews, but!! this app does not deserve a star , no provision for complaints ,Incase of a failed transfer or airtime purchase , somebody will buy airtime , will get a debit alert but nor recharge , and will have to wait for weeks to get a reversal, I remember when Zenith was a good bank. Now it more like a wallet. It fails almost all the time. Work on your app pls , even the ussd is crazy ,debit but no success. You guys are slow now days.",1
2022,"Whats going on am not happy with what this mobile app is acting. What is the use of e token, i know that e token is use when you dont have ATM card but they are trying to tell me rubbish mtswwwwee",2
2022,Very good,3
2022,"Very bad from zenith.. If you go shopping and the only money you have is in zenith and you intend to do transfer.. Your name is sorry, oleeade pay first to avoid embarrassment.. This issue has lingered for too long",1
2022,Fix your transaction history it doesn't show sometimes and is very frustrating if you wanted to confirm any transaction,2
2022,Nice bank so far I have seen,5
2022,These app is trash I can't even log in Wai an erro has occured,1
2022,"The transfer is too fast and thats a big problem. Lol 😂. Just kidding. I love the way the transfer is so fast. I mean other banks are slow in this aspect. How do you even get to do that such fast transfer? Its so cool. 🤗 But loging in has become a problem recently. I thought may be i should update, and am updating now. Hope it works.",4
2022,Nonsense when i needed it the most. An error has occurred. All i get is ...Please try again later. Una do well.,1
2022,Brilliant app and the account balance hidden trigger is the best,5
2022,Excellent,5
2022,It is too slow,1
2022,Good,3
2022,"The worst of the worst app ever I have never seen any app as useless as this one,I have opened an account three good times and it all cleared,I'm so furious that I nearly broke my phone,it couldn't even do anything the worst part of it is that it loads very very very very very very very slow I hate it,the don't even deserve one star,I'll advice you not to install this app in other not to experience what I'm experiencing now 😭😭😭😭😭😭😭😭😭🥵🥵🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮 this is the worst APP EVER!!!",1
2022,"For the past days now, I try to buy airtime via ussd and I usually get debited for the transactions without recharged. I don't know what is wrong with Zenith bank. I wish... I had known..",1
2022,This app is just the worst I have used they debited me twice why I tried recharging on my phone yesterday and today. And this is not the first it's happening.,1
2022,"Very sweet and beautiful for user margiboi say so, expecially in terms of Loan 🥰🥰🥰🥰",5
2022,I just downloaded it and it is not opening,1
2022,Easy to navigate and operate,5
2022,I set zenith bank but no pin,1
2022,Zenith bank has given me the best banking experiences.Their customer care unit are always friendly and respond prompt on time . Kudos.,5
2022,Why can't this thing generate a statement of account sent to my mail?...sucks🤨,1
2022,Please when I changed the device can I delete my old device from the mobile app and log into my app with my new device all by myself or do I need to go to the bank,3
2022,"The problem with this app is generating receipts, like adding name on the receipt after the transactions, the only name shown on the receipt is the receivers name, it supposed to have like Sender name on the receipt like other Bank mobiles app, so that when you send a receipt to the person you make transfer to he/she will know you're the one.",1
2022,Hello my dear friend,5
2022,If there is a -5 star that is what I would have rated this app. Since I changed my phone I have been unable to use the app and all efforts to gain access prove abortive. Zenith bank just decided to frustrate her customers with this development.,1
2022,To open this app is a big problem. It's really frustrating. I have to generate token before the app can open which is absurb,1
2022,In a shot word or sentence its been good using it...,5
2022,Can't log in for a week now and it so frustrating,1
2022,Poor network,5
2022,Avàab We 2mll haha b can u easier ha o it toqw no ro agv hi ku hi in a meeting i,4
2022,Don't know what is wrong with Zenith Bank nowadays oo🙄🙄🙄...,5
2022,Great,5
2022,This app is very expensive,4
2022,Excellent,5
2022,okay,5
2022,Excellent,5
2022,"The Bank is so capable fantastic and reliable ,honest of good work the universe. Because no ANY bad record.",1
2022,Fantastic,5
2022,Excellent app,5
2022,Great user interface,5
2022,Stong and reliable,5
2022,Good,5
2022,I was unable to login to the app again. Infact really frustrating. Useless,1
2022,"This app is very nice, because you can check everything u need to no about your bank account no need to stress yourself to bank",4
2022,Superb Bank,5
2022,I've been using the zenith Bank app for some months now and I enjoy using it but my problem is how do I see my beneficiary?,5
2022,Wow,5
2022,Awesome,5
2022,I could have given 5 star but I can't just because my phone got flash now i can't login Again,3
2022,"Having problem registering. Always showing warning ""Cannot initiate your registration at the moment try again later"" ....or the ""Later"" is the year 2023?",1
2022,"Poor app, poor customer service",1
2022,"This Is if not the worst banking experience I've had. Needed to get the Zenith app on my new device and I was charged N1500 for this. The whatsapp Ziva platform is totally useless. More recently, I wanted to recharge my line, Zenith bank has debited me but refused to credit my MTN line. Credit my line now!!! Can't even enjoy transfer without unnecessary bank charge. 🤮🤮🤮🤮 Even your banks are filled with rude staff.",1
2022,for the past 2weeks i have been trying to login but is not responding. what is actually wrong with this application. please i need replay,1
2022,Its a nice app but today i did not see my transaction history and am not happy about it,4
2022,Best banking app,5
2022,Very very good for use,5
2022,Fantastic,5
2022,It's quite frustrating... please do something about it now or else....,5
2022,The App is so easy to understand but bad in transfer 📣,5
2022,"The app is a big flop, it doesn't work sometimes over a week, I initially thought my phone was faulty. Guess Zenith Bank need to upgrade else I will close the account soonest since I hardly visit the bank but Internet banking.",1
2022,The Updated app has the features.. Great app,3
2022,This bank app is very useless I don't understand why they are asking for my token pin i don't understand when this started happening useless app😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡,1
2022,"This app am tired of it is very useless to me i can't update it, login nothing nothing",5
2022,Like seriously this is the most useless Bank I have ever seen.. Always having network issue especially every Friday ..Mobile app is stupid and so many things about them,1
2022,Not installing and its wasting my data,1
2022,Fantastic,5
2022,This app of yours is useless and does not work properly,1
2022,Please I can login to my account again The last time I try to login I could not,1
2022,Excellent,5
2022,Awesome,5
2022,Good,5
2022,OK,5
2022,Good app,5
2022,"3 Stars because unlike other apps, you cannot obtain a receipt for a transaction if you failed to ask for a receipt when making the transaction. Kindly resolve this issue. Thanks",5
2022,Please can I register two accounts on the app?,3
2022,"I love this mobile App well,missing of application from me due to phone restoring mistake",5
2022,Great app. Fast and reliable customer service,5
2022,"I can't even log in, every time fail um able to process.",1
2022,Please I withdraw money from POS it decline but I was debate,1
2022,So frustrating! I got a new phone and want to login but it isn't working. It ask me to register my device but showing me another device different from mine.,1
2022,"Worst and useless app (not only bank app) ever... Waste of data, waste of resources 0 star",1
2022,"This has to be the worst bank app out there, debited several occasions while trying to get an airtime, didn't get the airtime and no refunds were made. You'll want to log in, stories like 'service is temporarily down' This is absurd and need to be fixed ASAP because who goes to the bank this days? Everything is on the go, Zenith please do better. Thanks you 😏",1
2022,"I can't transfer on this app, has a result of source of account is not available. Thanks",1
2022,Can't recharge since the last update pls fix it 😪,3
2022,Couldn't download the app,1
2022,Please rectify this for me is not functioning very well always hanging,2
2022,How can a bank operate with this rubbish of the highest order. And why do you guys show stars what do you want people to rate.,1
2022,I downloaded the app and it has refused to logme in again without regisyering my device and when i try registering my device they tell me it's fir token only and not for card users. So i can't use the apo ever since then. It's practically just useless to me. I was having a smooth experience before my phone started having issues abd i had to flash it. Now I'm just stuck here.,2
2022,This is very unfair that when ever i change phone i have to purchase softoken before setting up my mobile app,1
2022,Mobile banking app over 100mb?😲😲😲.,1
2022,Ever since the app updated haven't been able to log in,2
2022,Please what is problem because since morning I can't login again for this app. Help me out,1
2022,Your network problems are too much!!! Kilode?,2
2022,Good,5
2022,"It gives me great difficulty to login, of what use is the app if I can't even login?",2
2022,"Hello whoever Please can you work on your app? It has never helped anytime it's needed urgently It's either network error to even sign-in or one other irrelevant excuse Mehn I'm fed up, I wish there's always an alternative to access funds here The app is crazy",1
2022,"My experience with this app is frustrating. Most times and for the past 1 week I try to log into the app and it keeps telling me an error occurred despite no mistake in My details. The worst part is when you call customer care they tell you maybe you don't have data or there's no network where I am, WHAT NONSENSE!! Of cause I have data and network reception, then they tell you reinstall the app of restart your phone it still doesn't work. For 1 week I can use the mobile app.",1
2022,The app won't download at all,1
2022,Is very operate,5
2022,My app has not be working since last week,5
2022,Kehinde YUSUF OGUN,5
2022,Is good,5
2022,Worst of all time.... Don't know if i should delete the app... I can't even access*966#,1
2022,this app is not working I don't like it since you upgrade your app is not going well am not using zenith bank again,1
2022,Nice one,5
2022,I love the Banking mobile app,3
2022,Good app,4
2022,My bank app is showing me restricted,1
2022,Great 👍,4
2022,"I would have given the app a better rating may be 5*, but there is an issue with queering transaction history. If you specify a range, it won't bring the transaction for that range but just few of the most recent ones. This need to be rectified before it would get better rating",2
2022,If i dowload it will no instead,5
2022,App won't show transaction history,1
2022,"Plz i need asistance becaue after my update i can't login to my internet banking for a while now, plz what can i do",2
2022,Good,5
2022,This app is good for making transfer or any payments,5
2022,Gud,5
2022,"This app is frustrating me. Been trying to register since 2weeks now, but i was told that my authorization password is too weak. I don't know what to do again.😏🙄",5
2022,"I love this app, its so smooth and easy for transactions but your transaction history is a problem now, before i used to check a certain name in history to calculate total amount i have sent to that account. But now it only shows a few transactions not all transactions between the both accounts and its really frustrating. Please you guys should work on that.",4
2022,102 MB for an app. Seriously. No be everybody dey use use I phone or Samsung abeg. Be considerate,1
2022,"This app is impossible to use. Firstly I can't log in telling me my password is incorrect even after using the biometric it tells me it wrong i don't know why but I only used it for about 2 month before all this nonsense behaviour, i even went to the bank to complain they did everything, I installed it again and tried logging in same problem despite following the procedure from the bank it still saying same thing. Pls fix it,",1
2022,Like it very good 👍,5
2022,"Hello since when I was using this app is was not frustrating until when I mistakenly deleted the app and download it back It was Annoying to login to mine account , and it really hurt me bcos I did transfer on it without no stress pls adjust to this mistake .",2
2022,I should as well install ONLY Zenith bank's app. 103mb??? 🙊,1
2022,Good and reliable,5
2022,"Worst Bank App ever!! It fails to deliver airtime, but never fails to debit the account. This has happened on several occasions. It also doesn't track finances when you inwuire for your bank statement. I uninstalled the app out of frustration. If this is what Mobile banking is like, then it defeats the essence of it being convenient. It's the worst experience. It deserves less than 1star.",1
2022,The best,5
2022,Very Good,5
2022,I can download the app,1
2022,Trust and well recommend love it,5
2022,"Please work on your app, the last update is awful. I can't see my account transaction history even after clearing the app cache . My transaction confirmation is only dependent on the app. Please help",1
2022,Good,5
2022,Worst bank app.... don't waste ur time downloading... After the last update i have been unable to use the app even after much complaint on the mail.... It says only hardware token can be used for authorisation.. so why is there an option for card details.... Could have rated less if possible.... And the standard of zenith bank needs a good mobile app to be complete.,1
2022,"This app is very useless the lock 🔐 my account I try to reset my password, it will load for some minutes after wish there will tell you one nonsense report I hate this app with my 100% passion...I only give them 1 star so that I will tell them my mind",1
2022,I hate you people with passion I made a very big mistake opening an account with you people,1
2022,I need a password reset which refuse to work. I can not be cajoled by you to buy a N2500 token to reset my app password. instead of doing that I will rather be opening account with another bank that doesn't have this type of extortion.,2
2022,I cannot change my password with my token,1
2022,I can't check my account history. The app use to malfunction sometimes.,2
2022,I can't see my transaction history. Very fustrating.,1
2022,"Nonsense, I can't check my transaction history via the app i wanted to check my recent history from last month to this month and what i always see is Not Found, does it mean all i have been spending since all these while aren't recorded 😡",1
2022,"I can't access my account after my phone got formatted. It keep saying ""only hardware token can be used"" when I tried using my atm card...This is really frustrating,pls resolve as soon as possible",1
2022,"I have more than one account with zenith but the app can't accommodate both. This accounts are of different types, savings and current. Why is that?",3
2022,Not giving transaction over view unless you do the calender request. Ver poor in this age 😂,3
2022,Good,5
2022,I have this app functioning well before I misplaced my phone and now trying to install it in the new phone is just frustrating...when it gets to 30% loading it will just hang..pls help me out...,3
2022,"Hmmmm ,God will judge zenith Bank ,#80000 was sent to my account last month and it did not reflect.. I went to the bank for complain and nothing was done about it ,#5000 a week later and nothing was done same occurance money was not return on both side now this week I went to a eatery and bought food worth of #3500 I was debited but the person is yet to receive his money and money has not been returned to me zenith Bank money wey I sweat for... Please u guys should look in to this please 🙏🙏🙏",1
2022,Good,5
2022,Nice 👍🏾,4
2022,Perfect,5
2022,very poor indeed,1
2022,Good app,5
2022,Why the sender's name was not included in the reciept?,1
2022,Zenith is really good. I recommend it💰,5
2022,I swear am tired of this zenith because everytime i receive money am just blaming myself and now the app is not going through since yesterday and i need to use it now,1
2022,Helpful 🥰,5
2022,"Can't download the app,",1
2022,But it not showing history,3
2022,"Can I activate my ATM card on this updated app, I did it on the un updated app, it didn't go through.",1
2022,"I don't enjoy dis app at all, I can't log in easily, not like b4 I can't see my history the answer it will be given me is no record found",1
2022,Fantastic,5
2022,Satisfactory,4
2022,It is very easy and very good app,5
2022,This app is not good at all,1
2022,"Logging is has been the daily issue, why???",1
2022,Amazing,5
2022,Each time I buys airtime I will always be debited but not credited the airtime why😰...this is now so alarming,1
2022,"Please rollback to your previous version, this current version is a gab, it's like u guys changed the technology used for dev, but this version is totally garbage. The first day i updated the app, i noticed allot of bug from d launch screen to login.",1
2022,This app is amazing,5
2022,I thought you guys are the best.... Little did I know your banking system is the worst. Sent two different mails to you guys but no reply. I regret the day I opened an account with you guys.,1
2022,Unyet to try it......pray it works very well,5
2022,Good,3
2022,I need reverse on a recharge transaction I did few days ago I gott debited and up till now I haven't receive my airtime!,1
2022,"Since I updated my app, its veen having login issues. It just keeps reporting login error and it is really annoying. Try doing something fast about that",3
2022,This app is really good,5
2022,The app is not connecting from 2/05/2022 i dont understand its becoming frustrating.the app is writing an error while logging in. Try later. This is not funny,1
2022,[ }6((k)(li ((K(() y((((k l ( > (((o,2
2022,What the hell is pin token or token pin this has been a problem as I can not login to the app without a pin token.,1
2022,I can't do transfer on my mobile app it's always write authorisation failed and you people is deducting my money too much pls see to it asap,1
2022,"The app is so cool , but sometimes it little bit frustrating, i love this app tho",4
2022,Am having problem logging in since I installed it on my new phone. It asked for hardware pin+token which I don't have or understand. Pls help,1
2022,Its a nice app cos i just joined zenith bank😄😄,5
2022,It a nice app I love it.,4
2022,"For some days now, I can't access my account through the app, code and the website.",1
2022,"Just bought a new phone and can't register anymore just because I've logged into another device? which isn't even functioning, please get this fix as it is before, can't keep going to bank every time I get a new phone or restore anymore, this is annoying",2
2022,Frustrating to download,1
2022,Awesome,5
2022,I just changed my phone and now I can't log in. It says I can't activate with my card but with hardware token which I don't have access to. Please what do I do in such situation?,3
2022,What is happening to this app now....since 2month now it has been giving me error...to log in is problem now I dnt think this app deserve star at all I can't use the app...it has been giving me problem..I installed nd restalled same problem occur Yy is it like that? Maybe we shld not use this bank again,1
2022,car d. n.,1
2022,Not sure,5
2022,"Can't login. Keeps telling me my account is locked. Tried changing paid but it keeps telling me I can't change password via card details, except hardware token... Ussd not also working",1
2022,Please help me activate my account,5
2022,Showing error occurs every time,1
2022,Perfect thanks,3
2022,Zenith bank wetin deh happen now how person go send me money e show for ledger even for my email but e no show for my balance,1
2022,Good,5
2022,Best ever,5
2022,"The app has been wonderful for a w6 now but since the last update to login has become a big problem, I can't even log in to make payment",2
2022,Why does it have to be an hassle to log into the app. I cant count how many times this app has embarrassed me in public it's the worst I have used so far😡🤬🤬,1
2022,Is a great app,5
2022,"In the older version, I could complain about transactions but now the option is no longer there! Very frustrating!!!",1
2022,Good,3
2022,This bank is not a good bank please be careful,1
2022,The app doesn't want to install in my phone it keeps wasting my data and doesn't want to install in my phone,1
2022,"I don't even know what to say again because Zenith bank used to be the best bank including the mobile app but now the reverse is the case. If I make transactions mostly airtime recharge from the app, I would be debited and won't get the airtime. Same thing applies to money transactions I'm getting fed up and frustrated. I Laid my complain to your Instagram handle and that of Facebook but no reply. Is just so sad.",1
2022,"Please forgot my account number,is there any number i can daill?",1
2022,This zenith banking mobile app has been giving me problems since the last update update the app login in now a problem,2
2022,"All the banks in Nigeria are thief's but Zenith bank is worse. I did a transfer some months ago i was debited twice but the transfer did not go through, i made a complain and nothing was done about it. I recharge my phone through zenith app on the 28th of April, i was debited twice but my phone wasn't recharge.",1
2022,I'd rather just go to the bank than use this dreadful app,1
2022,100% good,5
2022,Good app but can be better....transaction History button does not work compared to other bank apps....try and get it fixed,2
2022,Like,4
2022,Excellent,5
2022,I cant download Te app,5
2022,Why is it that I can't login using the mobile app. Or is the app for decoration? Please I need feedback.,1
2022,The app is not working again... why?,3
2022,Just downloaded the app and I'm finding it hard to register It keeps saying account details not found Just wasted my time and data,1
2022,This app is very frustrating am trying to login the app was telling me account is locked that I should change my password am trying to change the password the app is telling me that I can't use card that is only hardware token I can use.i don't even understand what they mean about hardware token,3
2022,Trouble downloading,3
2022,Hi guys; please Zenith Bank is the only bank that allows a third party to have access to your bank statements. Their staffs are compromised. They collect bribes from other customers and allow them to have access to all your transactions. I have clear evidence. The time is not now. They will be shocked. I'm coming for them. Please be guided all Zenith Bank customers.,1
2022,"Whats the scam about,i cant register or remove device without token.i use four bank never heard of such.all because you want to make money of cudtomers..very poor.",1
2022,Bad,1
2022,Nice app,1
2022,Why are you asking for hardware token when it's clearly stated that I want to register using my card details?,1
2022,I cant be able to login to my mobile app is asking me to input pin+token I really need to use my mobile app i need urgent solution,1
2022,Waheed babatunde,5
2022,Unable to download the app for the past one week. Any help?,1
2022,Very Fast and reliable,5
2022,It's fantastic,5
2022,"Oh my God this app is horrible I've had issues with almost every single thing on this app, from logging in, to transfers, to receiving money etc...this is so awful I can't even check my transfer log and see how much you guys keep stealing from my account without sending alert...I got sent an amount of money and it drastically reduced based of what i don't understand...I didn't get an alert and I can't check my statement on the app because it won't load...pay someone to build a better app abeg.",1
2022,I'm having issues with my BVN ND logging in have been sending Emails and still there hasn't been a solution very bad,2
2022,"Doing well, at time it manufactured . My regards. Dapson",5
2022,Good 👍👍 and safe too.,5
2022,Excellent,5
2022,So greatfull,5
2022,I can't even install this app,2
2022,Love this app,5
2022,"Worst ever banking app, only network error and service temporarily unavailable messages are common for almost everytime.",1
2022,So sad can't install the app,5
2022,Have try several times to download d app but login in is a big problem,5
2022,Please fix your app now will it not recognize my own card it keeps on saying wrong details,2
2022,Produce,5
2022,Nonsense bank app .it not working . App is shot down . Nothing is working on this app,1
2022,"sometimes i can't even check my transaction history. it brings ""no results found"" error. i logged in nd out but still the same problem. one should be able to view history at anytime. nawa for this zenith seff.",1
2022,Great,5
2022,To download this app is becoming something else unlike before,4
2022,This app frustrates the hell out of me. The only reason I haven't abandoned zenith bank is the laziness to walk into other banks. It takes me not less than a minute to open just the app. Sometimes it shuts down my phone. It wasn't like that before till the update I made. Please don't blame it on my phone as the app is the consuming RAM I have.,1
2022,Good app 💯,5
2022,Love 💖 it,5
2022,"This app is rubbish, I can't change my phone, install this app and activate it in peace like other banks app, my money, transactions and business has to be affected because I change my phone, please and please, remove this restriction, so we can login and activate this app on another device as we wish, don't tell me is for security reasons, I don't want that please, it should be done on choice for those who wanted the feature, they should activate it period, not you affecting my freedom thanks",1
2022,Good experience,5
2022,Very good helpful,5
2022,So annoying. App is too heavy. I can see under 50mb for most countries. Developers should work on this.,1
2022,Great App,5
2022,This is my first time downloading this app please can you help me to understand and open an account with the zenith Bank app,1
2022,So good,4
2022,Very beautiful,5
2022,Easy Creed,4
2022,I just love it,5
2022,"I think zenith bank has had enough customers that is why they have done frustrating update to stylishly reduce customers. If not, must every customer use token or come to the bank before the app can be effectvely used? We have been using pin for other banks and those that need token are making request. My account can be closed any moment from now. Those coming to your office for activation are not secured because they came but because they were able to protect themselves just like vice versa.",1
2022,"This app deserves lower than zero stars, how can you guys not be able to run regular maintenance on your app? When I try to log in, it takes up to a minute to set up the login page. And then most times I can't even see my transaction history on the app. And there are a whole lot of other nonsenses that occur on the app.",1
2022,My money was wrongfully debited and I have messaged their consumer care through their email and even ziva on WhatsApp but still nothing which kind bank is this,1
2022,"Zenith are becoming the worst of all banks, they steal from your account without notifying you, maybe we should stop using the bank because i don't understand why they'll deduct your money without notification, they have done it to me several times this year the 2nd to last one was 1000 and the last was 500 is not not stealing, this is completely fraud ,my lawyer has advised that I should sue them. They'll here from me tomorrow",1
2022,"I recharge my self 6500 but error occur that I did it twice, that is making it 13k... I have not seen the card up till now and no reversal of money since last week Saturday And I messaged zenith bank, they didn't replied...",1
2022,Don't use this app they will just be removing ur money anyhow and they won't debit u I swear I don't even know maybe they are scammers they will just be removing ur money don't bank with them they are the worst am saying this from experience I will send them email that they removed my money they won't even reverse it I swear my experience with this bank is the worst don't download the app it just give them advantage to take ur Money without debiting u😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡,1
2022,I can't login why,1
2022,introducing dark mode to the app will be beautiful,4
2022,"It's ""THE BEST""",5
2022,I was logged out of my account for no reason and since then no way to login. Plus you guys keep cutting my money for no reason.,1
2022,"I'm rating a 1 because there's no minus infinity to give it. How is it that I get charged a ridiculous amount for various ridiculous reasons. And when they make such charges, they never ever send you an sms alert. You'd just have to request for a statement before you know where your money went. I'm actually going to have to shut down both my accounts I have with them. Qll my family members use other banks and they don't complain of any such activities! And I can't log in using my finger print",1
2022,I've been trying to download app on playstore but unable to,1
2022,this is app is not good at all I can't register account there without using bvn,1
2022,Am proud of you,5
2022,💙,5
2022,Good to use thank you.,3
2022,Ok,5
2022,Best App Ever 😉😉❤️❤️ Manages my finances🤩🤩🤩,5
2022,The app is good but need some time to be processed,4
2022,Excellent good,5
2022,My new Bank,2
2022,This app is okay but delay sometimes,5
2022,ZENITH Bank scammer this application scammer,1
2022,Have been trying to download the app it not working,1
2022,Gud,5
2022,This Bank Is a scammers 😡😡😡,1
2022,"Bad Bank, that are scammers the are dibiting account for no reason",1
2022,This bank are debiting people account without any transactions.,1
2022,I bought a new phone and when I downloaded the app they are asking for token number which they never gave me and tried using my card and it's not work. So frustrating. What can I do?,4
2022,What's up Zenith bank I can't check my account history,2
2022,It works well,5
2022,"This app is not responding at all, all my efforts to download this app is not working",1
2022,Super easy,5
2022,I want to change the number that am used to hear Alart,3
2022,Zenith is the most stupid bank . Transfer take forever to be available very very very useless set of people,1
2022,perfect,5
2022,Most reliable,5
2022,Not okay,4
2022,Interested..,5
2022,nice,1
2022,Awesome,5
2022,You guys don't even deserve one star,1
2022,"For a week now and more my card has been declined, countless of times now. So it only this app that gives me access to my money nothing more😢",1
2022,"They are scammers, they deduct a customer account without permission..",1
2022,"I try to install the updated one but I got back my former app, am I not qualified for the new one?",1
2022,The qpp is the worst i want to put a new phone number to my ATM card but it will not work don't just no wat to do,1
2022,Good,5
2022,They are scammers because the debited more than 20k from their customers deliberately,1
2022,"Have never been able to log on to this app since I managed to register it. Kept telling me, ""error occurred..."" This is simply the worst app so far on my phone",1
2022,Why is the app for Android and iPhone different?,5
2022,Great job,5
2022,I think the app is good enough to be able to make it today but I will be there at home with my kids and my savings account for the number of people who are interested in the best interest of it,5
2022,Refuses to update,1
2022,I love this account because it is good,5
2022,"Useless app.... I've been trying to download this app for the past two months, it's just waisting my data and it refused to download. They keep telling me to retry. Nonsense",1
2022,This crazy app is frustrating like mad Rubbish app,1
2022,"This is one of the worst banking apps I have ever used Logging in is so difficult. It's always showing ""Warning. Error something went wrong "" This app needs serious fixing.",1
2022,Great app❤️,4
2022,"I'm really tired of zenith bank I swr, this mobile app especially, but I don't have any choice. You people should do something about this app o, mostly embarrassed in public because of this app 😢😢😭😭",1
2022,Very useless app it's disappointed,1
2022,"I hate this app , I'm unable to login after the irrelevant update",1
2022,"This app is nonsense because sometimes when I tried logging in, it shows an error has occurred mostly when I'm about to do a very important transaction.",1
2022,Please can you fix this. I have been trying to login the app for some days and its been saying try again later,1
2022,Good thank you guys,5
2022,Perfect app for me though,5
2022,The app is very easy to use and much better than used,5
2022,"Great, never disappoint",5
2022,"The app is kinda making me sick nowadays , logging in for a week You guys should try as much as possible to fix whatever thats wrong I have already uninstalled it",1
2022,Nice one,3
2022,"This app is really frustrating, i try changing my password now using my card but it wouldn't log in after I'd seen successful.",1
2022,"The app is frustrating, I can't login because of token code, I downloaded the etoken app, it will give me token but its not working.",1
2022,Nice 👍,5
2022,LOVE it,4
2022,Good until network starts issues,5
2022,Your bank statement has no detailed unlike other banks. Transaction description is omitted therein and this makes it very difficult to remember what the transaction is about. This has however hampered my transaction with the bank. Correct this please.,3
2022,"Hi zenith Bank, your app always log me out and I must always sign in to make any transactions, why???? Pls sort it out ASAP!",2
2022,What's with the new update I can't register my device without a hardware token or e-token. That's not fair. Worst of it when I opened the account I was debited for the e-token and when I tried to register it said token deactivated,1
2022,It's better now,5
2022,Great,5
2022,tired of this bank already,1
2022,I can't make any transfer with this app why,1
2022,When is the update coming? Still taking me to the old app.,1
2022,How is this app 103mb? Like how?,1
2022,Lost debit card couldn't transfer huge amount using the *966 aeries,3
2022,Great app like never before,5
2022,"I just purchased airtime from my bank, ive been debited but I didn't see any airtime Whats the essence of buying from the bank when i won't see it Please work on your network",1
2022,i like it,5
2022,I cannot download the app,1
2022,I av a problem with dis app,5
2022,Please whats wrong with the apps. I have even uninstalled the apps and now am trying to login its not going. Please help me out,1
2022,Easy to navigate,5
2022,poor network even using USSD code...,1
2022,"Please kindly update this app and make it more flexible, how can you still have a Christmas banner on the app by this time of the year?",5
2022,"I don't like this app at all if possible self I wouldn't give any rating. When you finish doing something, it will take you back to the beginning and honestly it is very annoying because it takes time, data and the like. I really hope that you guys will fix this thing because I honestly don't know what to say again ...",1
2022,Excellent,5
2022,What on earth is wrong wit dis app?? I just have to delete it from my phone not helping at all,1
2022,"Why are they telling me erro , why is this app frustrating me , what is this , this is so annoying 😏😏.",1
2022,It's not loading,1
2022,"My experience with this app hasn't been smooth as of late the only thing that literally works is transfers for a while now I've been trying to upgrade my transaction limit and after adding my bank pin and e-token it keeps giving the error message “authentication failed"" like what the heck please fix this or I'm gonna uninstall immediately....you don't deserve a one star",1
2022,It used to be one of the best banking app before but now very frustrating. Difficult to login.,1
2022,I've been trying to download the app since morning it will download and redownload over and over again without installing Thereby finishing my data without even installing Very annoying experience,1
2022,"ZENITH BANK I really don't know what your problems are. Not only that you people don't reverse declined transactions, now I've gotten the App and you guys don't allow us to view transaction history. Seriously, I don't understand you people anymore",2
2022,This app is rubish and fustrating I deposited on my sporty bet account and uptill now it has not reflected ...,1
2022,Please Is it compulsory to have an account with the bank before you can open it or you can start and open an account for yourself?,1
2022,I downloaded the zenith app but it doesn't shows on my device and it's still asking me to download I have tried it twice it's the same,1
2022,"What kind of stupid app is this I have been trying to download it ,if it reaches 98%it will cut😠",1
2022,This is just a waste of time and resources I've been trying to download the app After consuming my 100+ data it then fails to install,1
2022,Poor service delivery. The app has been reading error for days. Also Rather unfortunate in this part of the world we are served what we are served if we don't like we swallow and live with it.,1
2022,Cool,5
2022,Why is the app asking me to pay 1500 for token I know my password pls what type of scam app is this,1
2022,Been downloading the app for more than 1 hour recharge not been delivered but it have been removed from my account,1
2022,You people are not customer friendly apart from that i can not use the app without going to a zenith bank why did open it if i must go to the bank to use it.,1
2022,"For u not to loose your bank users ,u really need to find solutions to ur network pls.cause am getting tired of ur network",1
2022,Very good app i like it very nice,1
2022,Can't login my account again,1
2022,Good,1
2022,I love this app,5
2022,Best best,5
2022,Good,5
2022,Very nice to use,5
2022,I have been trying to download this app but once it gets to a 100% it starts downloading all over again and again please fix this problem,1
2022,Awesome,5
2022,Very good,5
2022,Nice,5
2022,"What kind of problem is this,I want to use the live chat is only please wait I can see,is not responding.",1
2022,Too good,5
2022,I was try to register with my atm. but is tell me several time my password is weak. I ve use many password all is desame,1
2022,Very bad .I can't even register on the app it keeps saying an error occured,1
2022,It is good,5
2022,"Been unable to register my device for over a year now after I replaced my old phone, after sending several mails to do this to no avail and the etoken is total nonsense because it not functional. This is totally not acceptable and am so disappointed in your customer service",5
2022,I Can't login into my account since the last update,5
2022,This app is fine,1
2022,That's fantastic Mobile app,3
2022,"Best banking app ever ...😍😍 fast , user friently and reliable.",5
2022,I want to request a virtual card / new mastercard but the app didn't allow that. Edit: The problem is that I can't request a Virtual card or ATM Card through the mobile app like other bank Mobile Apps. So no need to contact support unless they are going to let me order new card going physically going to the bank.,1
2022,I love this app. it saves stress,1
2022,Great,4
2022,Zenith Bank is good,5
2022,"Zenith bank u are a big thief for distorting 400 for stamps charge,what is d meaning of that.arm robber people nah God go punish you.",5
2022,"My zenith bank account was debited by someone else on the 8/4/2022 I have sent you countless emails and you did not even give me a response,why.",1
2022,"This is very helpful it's like bringing the bank to your doorstep 24 hours. 1. A faster signing in process will be good 2. I should be able to access full account records for as long as I've been keeping my account with Zenith 3. Extended transaction records beyond the few available now. If this are achieved, a 5 star rating maybe feasible",4
2022,Cant download dont know why,5
2022,Please for more than a month now login to app become a big problem taking a whole day to do a single transaction. Zenith Bank should do something about this network issue. Always appearing error occurred try again later. Please am expecting prompt response.,1
2022,"It's a good app.. But sometimes can be very frustrating, stressful and tiring. In the areas of, mobile reset password, transactions and network trafficking.. Nevertheless, Zenith Bank renders the best services.. No matter the problems surrounding your services.. I'm still yours 🌹",5
2022,This is the most frustrating App ever,1
2022,"I just got a new phone, i tried using this app on my new phone and the password set up isn't responding as i am only allowed to use ""hardware pin + token"" to reset my password. I entered my account number, new password, new password and pressed confirmed and was told to confrim password rest by entering my ""new pin + token"" of which i wasn't sent any hardware token at all, plz what do i do??",1
2022,Fantastic. ...nice one,5
2022,Trash always getting me pissed off.Booting like eternity...,1
2022,"The receipt is important, try to correct that.",4
2022,Godforbid this bank app 🤣😂😅😆😄😃😀,1
2022,"This is useless. After installing up to 100% it still goes back and starts from 1% again, thereby wasting data. This thing should be stopped right away.",1
2022,What is your name,5
2022,Some times frustrating,4
2022,"Horrible Ux too, app just does as it likes and Zenith Banks just loves charging different fees to thier customers and the transaction history is never hp ri date some transaction dont reflect there, which makes me wonder the use if that feature.",1
2022,biji,3
2022,I formatted my phone and reinstalled my zenith app amongst other app reinstalled. I couldn't log in. Meanwhile other banks app i could relog in. Kts so frustrating,2
2022,"If it's possible to give a zero star, I will do so because this app is not worth 1 star, since I downloaded this app, it's not sending me the token with which to register my device. It's so frustrating. Please Zenith Bank PLC improve your bank app",1
2022,So bad,1
2022,I cant register my device with my card info It always requires hardware token,1
2022,It's simple and easy to use,5
2022,i always have problem with this app. I cannot even view my transaction history anymore,1
2022,Not able to complete the process,5
2022,Really frustrating. I've not been able to login my account since I updated the app,1
2022,"So I got a device from my sister and I can't register my bank app on the phone because it says an account is already registered to the device, how do I register my account on this device because it is the device I will using for now.. Previous one is bad",1
2022,"Don't understand why every time I try to use the app, it just finds a way to disappoint. Just tried buying airtime & the transaction failed but my money hasn't been reversed. Guess it's only a matter of time before I close my account with them. I really do not understand why this should be happening.",1
2022,"This app is now rubbish after I updated, common to retrieve the recipient name , it cannot.",1
2022,I can't register on this zenith Bank app,1
2022,"I don't understand this app I forgot my password to login and I tried to reset but instead I got locked out of my account Every time I try to change the password, they keep telling me ""Wrong Details Supplied"" I don't know what to do again Honestly it's not nice at all You guys should please fix it.",1
2022,This App is Annoying 🤦‍♂️ I can't login... Errors all the time!,2
2022,Eazy and fast,5
2022,Wow,5
2022,It is a shameful that you associate a failed interface like this one with your platform... Shame!!!!,1
2022,It has been a nightmare using this app. Honestly! One cannot confidently do a transaction with it without a fear of failure. The handlers of the app should pls look into it and help to redeem the image of Zenith.,1
2022,Logging in is problem,1
2022,"The app is the worstest ever among nigerians mobile apps. It not reliable at all, people dont count on this",1
2022,Please upgrade your app till it's as good as that of Acess Bank's Access More app. Thanks,2
2022,It is only God that will purnish you Zenith Bank for all the disappointments your network has caused. How I wish I can give zero stars,1
2022,Customer service at Coker branch are rude as hell and their security have no manner they snob when one asks questions.,1
2022,I love the app no Matter what💯💯💯,5
2022,I need a loan section on this app,1
2022,It is slow,4
2022,I like,5
2022,Excellent,5
2022,The app says 10 digit account number while my account number is 13 digits,4
2022,Please I cannot transfer more than 100 thousand naira a day with the app I have tried to increase the transaction limit but is not working out Please assist me ooh,4
2022,I formatted my phone but cannot log back in. I have inputted my card details but still nothing. I would most likely be requesting to close my account due to the inconvenience. A mail was sent and i have provided the details but no feedback,1
2022,I kind of like it,2
2022,Please I was trying to install the mobile app and it was telling me app can't be installed ..And I have space ion oo why it can't b installed,1
2022,Worst App ever,1
2022,"Zenith bank has the worst customer care ever, how am I supposed to solve issues if the customer care does not work?",1
2022,Working perfectly i love this app,5
2022,Clear and good.,5
2022,Kindly bring the latest zenith bank app. This one is the old one.,1
2022,Too slow and frustrated,1
2022,What is the actual problem of this app he keep telling me that i cant register here that av registered on the previous device,1
2022,Excellent,4
2022,"I've been unable to download and install the new mobile app, the old one keeps coming up. Please how can this be resolved?",1
2022,Excellent app,5
2022,"Been trying to download the mobile app but its just been pending,dont understand why! I need to stop running to the bank or the ATM machine for transfers..its really tiringl",1
2022,I have been trying to install dis appbut is not working,3
2022,"Zenith Bank and her agents are all a big joke. I was manipulated into opening an account by Agent Mercy Johnson and now I cry everyday because it's constant bad deficient network has put my business on hold. I would have not given any star but it's not possible. I can't even login the app neither can I withdraw from any ATM/POS terminal. My location is Abia State University, Uturu. Please do something about it.",1
2022,I have not been able to log into the app for a while. It keeps telling me that the service is not available.,1
2022,"Good, bad",5
2022,"You guys need to study other banks app for easy use. I couldn't make transaction just because I changed my phone, anytime I log in keeping on saying """"you have reached the limit of maximum devices"" asked me to choose the device to be replaced I choosed but asking me to use ""hard token and pin before I can authorised the new phone. The devices referring to are my old phones I'm not using any more. The option should have been ""delete the device(s) not using/functioning"" I don't use hard token .",2
2022,"Why can't I open receipt on this app...after making transaction am unable to view receipt or share with recipient, useless app",1
2022,"Please i don't understand what is going on, since you guys update this app i can't login my mobile app again, honestly i'm really tired",5
2022,Must 5 star for zenith Bank users,5
2022,Since yesterday day afternoon money was sent into my zenith acct and have not seen any thing pls Abeg ohh my Moni 😭😭,2
2022,Easy go,5
2022,Wowowow,5
2022,I wanted to download zenith live app on my phone playstore but old version keeps popping up. How can you assist,3
2022,I can't login anymore. This is absolute trash,1
2022,"This bank has really let me down. I have an amount of money hanging and I have been requesting for my money to be reversed for over a month, but all my efforts to get my money back seems to be fruitless. Shame!!.",1
2022,Excellent,5
2022,Why cant I check my history since your last update,1
2022,"I don't know what is wrong, we can't even use virtual card to register for mobile App. Then what is the essence of having the virtual card?",2
2022,Nice,5
2022,Awesome,4
2022,Great,5
2022,When is new application coming. You have been advertising this since last year!,5
2022,"The app use to be good until this year Can't view transaction history. It come in as an empty page and it has become difficult to send statements to one's mail. Not a nice upgrade, please kindly fix it",2
2022,good,5
2022,"I used to brag about Zenith bank being the best bank I have used in carrying out transaction until on the 25th of march my problems started with after being debited 10k for data bundle I did not receive value for, I visited the nearest branch office fill the complainant form, I never c my money till now , secondly it seems the time required for the other person to receive transferred money after being debited when using the App has been increased to forever",2
2022,Where to I get the token to reset my password. It's really frustrating.,1
2022,Nice,2
2022,Since the update I can't change my daily transfer limit to more than 100k! An error message about threshold exceeded. This app is just the worst.,1
2022,I bought credit through my bank account. then cut my without sending the airtime which are bought through my account this thing has been happening for me please help me and send me my money back,1
2022,"Fast and reliable, just that the USSD is not that reliable so I prefer using the app.",5
2022,"Don't know what the hell is wrong with this app, you have to a thousand times before you can login, you guys don't deserve any star at all it's annoying",1
2022,Just there,1
2022,It good,3
2022,"I really don't know my online app is saying error all day. Please you guys to do something the app is frustrating, I can't be zenith bank is frustrating.",1
2022,"I hated this Bank called zenith ☹️☹️☹️☹️ they are having network problem everyday. Imagine telling me that my account is not fund, and I don't have access to this service. Rubbish I'm coming this month end to close that account ☹️☹️☹️",1
2022,Very frustrating app since the upgrade. Loging in is a big problem now. You guys needs to fix this asap,2
2022,Is to slow,2
2022,Very poor...jigawa state zenith Bank dutse branch is the most worse bank I ever see in my life..poor service,1
2022,Throw the entire app away. This is horrible!!!!!!!! What is the point of this app if it won't work. Shame on this excuse of an app.,1
2022,Very fast,5
2022,Very slow and horrible since the last update had to use ussd codes instead,1
2022,Refusing to download,1
2022,"Have not been able to access my app,when i type my password it tellks me authentication failed why? Please do something its urgent",3
2022,Why can't I register with this app It's not working,2
2022,Login has been terrible since the last update... just fix up already,2
2022,I like my bank app,5
2022,trying to reregister bcoz I just got a new phone and a new card but it's not working...... it's really annoying.... telling me it's only hardware token that can work on it,1
2022,Logging in has now turned to to problem 🤦🏾‍♂️ I think I'll have to use other bank since I can't access my app.,2
2022,So perfect for me,5
2022,I can't even download or install the App It's really frustrating,1
2022,Great,5
2022,Unable to reset password properly,1
2022,Is not allowing me to log in telling me wrong password. Ok try using the forgotten tab the card access isn't working tell me to use token which I don't have 😡,1
2022,Goood,5
2022,Maybe later in future I can give it a 5 star,4
2022,My app is not updated why?? i uninstalled and installed the app and still the same thing......What can I do,1
2022,It is a very great app,3
2022,This app is to large. Currently 102M on playstore. And it's possible that after installation the size will increase. 😳,1
2022,Good,5
2022,The Best,5
2022,The app is a complete disappointment you just frustrating your customers,1
2022,"You people know how to fustrate someone,am using this app for long now, unfortunately it stop working, and If I want to login they will said that my account is locked and I should reset my password,I have uninstall many times and reinstall seems not working",1
2022,So simple app,1
2022,"Logging in has become a problem, it's giving me headache to access my account",1
2022,Improvement required,4
2022,I can't download the worthless app,1
2022,Very goood,5
2022,Slow to load,1
2022,This app is awesome not like Polaris Bank app,5
2022,This app since update has been a Total disaster I tried to top up airtime on my phone using this app but never received the airtime and yet it was deducted from my account pls do something about it or I think I will just delete the app,1
2022,"The app is very slow, it used to take time when trying to login, i don't understand this kind of app",1
2022,I love this app so much,5
2022,Your network and transaction is good,5
2022,Nice Bank in the world,5
2022,"I'm totally disappointed, I was debited 400 naria, this morning, 29th of march 2022 for no reason and don't tell me to email your company, because I hardly get reply from them, just refund my money",1
2022,Good,5
2022,"Superb App by zenith bank,simply awsome",5
2022,"The network is very bad I can't login into my bank app, and I tried to an ATM machine I got debited I did not get the money and the money was not reverse pls do something",1
2022,Good And okay,3
2022,Amazing an collecting my money,3
2022,Very meanfull,5
2022,It's a nice app,5
2022,Enjoy it but this bank is offend me two times i use ATM at zenith Bank they debit me i complain at the bank they told me after 7 or 14 working day yet i didn't have my money and i complain all site,5
2022,"I changed device and on logging in on the new device, I was asked to register my device. I saw 2 options PIN+TOKEN & Card detail, so I used Card detail but I got ""only hardware token can be used to authorize this request"". On contacting Zenith Bank, I was told to go to any Zenith Bank branch to get hardware token for #2,500 or download e-token for #1,500. Please fixed the use of card details for new device registration.",1
2022,Pls can we have an option to stop or start recurring debits and. Payment. I need to stop the recurring prudential zenith debits.,5
2022,Excellent,5
2022,Worst and stupid app useless bank just to log is since yesterday wat rubbish,1
2022,Good,5
2022,Best ever,5
2022,Best,4
2022,Can't even download zenith mobile app when it keep downloading but when is at exactly 100% it's keep starting over please fit this...!,1
2022,I love this Bank,4
2022,How findthe visa and passport require.,5
2022,"This app can't be used in an emergency situation because they always disappoint,I've been trying to send money to my brother in the hospital for over two hours now and it is refusing to go through Saying an error occured, very terrible experience",1
2022,Perfect,5
2022,Easy,1
2022,Zenith bank 🏦 are the best bank in Africa 🌍,5
2022,I have been trying to register my device but i don't understand what you people are saying i have provided my card last six digit number and pin but showing card verification failed please i need you to work on this because is really frustrating,1
2022,Can i have my ATM card,1
2022,Omo. This bank sef. Tf is this system of hardware token. Why can't I activate the app with my details. The ui is so bad and the network is unstable. I wanted to give zero star but It wasn't possible. That's one star wasted on trash. I got debited 1500 for etoken for nothing. It was useless,1
2022,"This App is becoming rubbish by the day. Everytime i am unable to see my history... My history will won't come up.. This is practically happening everyday now.. This is not healthy for my business. You people won't send sms alert on time, then i will go to app to check for transaction, my history won't work also.. Please do the needful..",2
2022,"This App. is coming up as Automatic update each time i open playstore for d past 3 days now. The update does not even load, and when i try to stop it, the App freezes, also freezes my phone to extent I rebooted twice yesterday. Please do something if its another update you have developed.",2
2022,Since i registered on the mobile app...it has been diificult for me to log in and use it for transfer or other stuffs.🤨,3
2022,Haven't been able to download this upgraded version of the app. Have tried it severally yet it's not working.,1
2022,Excellent,5
2022,Easy and convenient for me,5
2022,Too slow,1
2022,NEW UPDATE ! When are we getting the new redesigned ui like on iOs? That one is simply amazing. It's not fair to withhold the update for Android users. Give us the update please 🙏,5
2022,It takes long to open cuz I just want to open an account,1
2022,Why hasn't android gotten an update like ios? Last update was 23rd of october,2
2022,"Dear Zenith, your app is embarrassingly unstable close to half of the time I need to use it. It is now a norm that it will not function by every month end. Please get the codes right.",3
2022,Perfection personified.,5
2022,"For some days now I can't login to my account it's telling me an error, so what is going on???👺",1
2022,I was try to download this today. I have downloaded it more than three times this is total rubbish.,1
2022,Good,5
2022,Zenith Bank PLC is wonderful in operations but there is no proper monitoring for their cashiers on February 2nd i bought 200 airtime twice they deducted 400 from my account without releasing the airtime i lodge complain at isale igbein Branch they promised to rectify it but nothing done on it till today the same repeated itself yesterday when 100 deducted from my account without releasing the airtime till this moment 11:15 am,2
2022,Your User Interface and transaction receipt is not fine sha. Shey you know. Work on giving us something more user friendly and aesthetic. Plus why is it so hard to check transaction history,2
2022,"This is really becoming so embarrassing, my workers almost beat me up on site yesterday because of this useless bank app, it refuses to log in and keeping showing error occurred try again later, the labouers thought I was using brain on them, this has happened multiple times even when I went to eat in a fast food or shopping, @zenith bank, you people should just shut down this useless app and re-design another one entirely. Just take a look at access more app, you will appreciate their app.",1
2022,"This is Soo bad,i just download this app and i try to register and it is telling me my account details is not found. Why.....? Please tell me something",1
2022,"I made a pos transaction on the 6th of March I was debited but the pos attendant said the transaction didn't go. Been calling customer care . They will tell you to wait for 20 to 15 mins, once the time is due they will cut the call. Please I have spent almost 2000 naira calling to request for a refund of 20,000. Please you guys should attend to me and refund my money plz, I seriously need it. Thank you",1
2022,I think this app is the worst mobile bank app i have ever come across in my life,1
2022,Zenith bank,1
2022,This is the most useless bank and app of all time,1
2022,"My old app was deleted and am trying to download a new one but I couldn't, it just keep rolling and rolling, it's not downloading, kindly assist urgently.",1
2022,"It used to be perfect but now it's so annoying and disappointing, the app doesn't open all the time and when it gets to open I won't be able to perform my transactions and sometimes it keeps saying I have exceeded my transfer limit even without make any transaction that day.",1
2022,I can praise u yet since i am able to dowload an mobile aplication pls what can i do to down load this,5
2022,Accord,5
2022,I don't know why I can't register with my card. To register app is a problem 😀,1
2022,Good,4
2022,To get my mobil tranfer pin is giving me issues,1
2022,I can't continue to use this app for my business because is spoiling business for me. Very difficult to check history of transaction. Very very poor. I used techno LC7,2
2022,"Zenith bank, you people should do something about this app, i am so disappointed",1
2022,The app has a bit of everything and it's relatively lite. Just easy going,5
2022,"No one should download this app, i lost my sim and I changed my number I called customer care, i texted viva or ziva on WhatsApp, I texted them on email and they didn't reply I've been trying to change my number but no banking agent even replied to my text for almost a month now They keep sending the token to my lost sim and I try texting and calling them to resolve the issue but they didn't care.. @zenith bank it ain't fair",1
2022,"I definitely hate this bank more than ever there whatsapp is not even functioning again, if you hy them on whstsapp they wont reply what a low life bank",1
2022,"I downloaded, and can't even Login,it is not even showing wether it is connecting or what just mute It is so annoying after wasting much MB😭😭😭",1
2022,"The app is ok but a complain button should be added too, that any transaction a customer wants to log can easily be done from the app with all the details of the transaction generated without stress from customer and the zenith management too.",4
2022,I changed my phone and my new device has log on but unfortunately they are talking abt getting a token to access my app which I don't have,1
2022,Pls how can I get token,1
2022,Too slow to download,1
2022,Good,5
2022,Very disgusting and disappointing,1
2022,"Zenith Bank if you guys don't take time , you will run out of business , I mean you will close down. For 10 good hours your mobile app didn't work . I lost some business because of you. I credited someone later on. I was debited but recipients bank was not credited, yet no refund. I see you guys closing soon. Nonsense!!!",1
2022,Great,5
2022,Live is so easy with zenith bank,5
2022,"For the past Month, I Haven't been able to log in into my account. It always says an error had occurred please try again later. This has really frustrated me",1
2022,Very good app,5
2022,Nice one,5
2022,It use to be my best app only after 7 months it became frustrating you can't even access it...I hate it with everything in me to the extent I almost use my phone to hit the ground. It very bad zenith should try and fix up the issue to the satisfaction of their customers.so I rate one star,1
2022,"Zenith mobile app is the worst thing I have ever seen, to login is a problem, transact fund is another issue, reviewing transaction history is a problem, credit and debit alart via messages is a big problem, security is zero...",1
2022,"This app has been a mess lately, before now, it used to be excellent. It won't open sometimes and most of the time this happens, is when you need too do some urgent business. It will start working when you don't need to use it. So disappointing.",1
2022,"I tried downloading this app twice to be precise and instead of installing, it restarts all over again...like whats wrong?",1
2022,I'm good with their moves,5
2022,"This app and the drama it has shown me,every time I need it and try logging in it will keep saying an error has occurred,abeg they should work on the problem oo",1
2022,Trying to login into my mobile app since about 12 hours now but I have not been able,1
2022,I cant register as a new user on the app... Its keeps telling me an error occured..,3
2022,Awesome but network error sometimes,5
2022,I can't open my mobile banking anymore and I have urgent transactions to make.it sucks! 😤,2
2022,Have been trying to login for over 24 hours now and it keeps telling me try again later. Please fix this,1
2022,Nice,5
2022,"Zenith bank is a problem, currently I tried opening it. It keeps reading error: what sort of problem is this",1
2022,this App sucks .there's something fundamentally wrong with this platform .its flaky does not open for transaction in good time like its eco bank equivalent and it hangs transactions between accounts when it does work. pls address it .right now its efficiency is deplorable. In the time since I made this review there has been significant improvement but what happened today .this is almost 12midnight for 3hrs till as I write the app won't open to trasact please what's wrong its frustrating,1
2022,What's wrong with the mobile app? It's refusing to open. Please do something.,1
2022,Bad app I wasted my data for your malfunction app This is the worst 😠😠😠,1
2022,"I can't log in my account it's showing an error has occurred, please try again later",1
2022,Frustrating,1
2022,Please why is this app not opening since morning? I need to make a transfer and I don't have an ATM card or the luxury of time. I'm so mad right now. I won't be using this app until further notice. But please I need my money ASAP,1
2022,Using this app is become frustrating for me. You can't log into your account at will. I have been trying to log on the whole day without any success. To make the matter worse i am outside Nigeria at the moment. Please for God's sake fix this app.,2
2022,"The app has become quite rubbishy in recent months, logging in could take a whole day of trying.",1
2022,"I haven't been able to upgrade to the new app and now I can't even access the old one, Kindly assist.",2
2022,"I really hate this app.....it really frustrate me a lot,I can't login,it keep bringing up errors I have downloaded this app over 6 times it's still the same thing....am really really disappointed with this",1
2022,"Very poor App, it takes forever to login. 😡😡😡. So annoying",1
2022,💔it's showing an error occured try again I can't even login this is just starting now 😭😭why this please fix it I have urgent transfers,1
2022,This ZENITH app is the most useless app I have ever seen . Very slow and difficult to log in mostly when you in the need of money . Season expire is their guy name . That's why I like moving money to another account . Nigeria is not working . Please people should not just hope and trust this useless app . Always have plan (B),1
2022,"Presently, I am stranded as I am unable to transfer fund from my zenith account through this app. This is frustrating and against my right as a customer.",2
2022,Very useles app. Nobody should waste their data to download this thing.,1
2022,System error is getting too much. Fix your app Zenith!,3
2022,A really untrustworthy app! Prevents you from logging in when it is needed the most... Zenith bank really needs to do better... or should get ready for customers exodus to more reliable banks..,1
2022,I am so done with this app I havent been able to log in since I have even trued uninstalling and reinstalling but no changes Can't u guys just fix the app once and for all cos it is really annoying I cant make transfers na Please🙏🙏🙏🙏🙏,1
2022,Zenith Bank app is one of the worst app ever. It has frustrated me alot. The network stability is zero. Pls the technical/ICT team should do something about this asap,1
2022,"I am so very disappointed in you guys, everybody have been complaining about your app for a while now, but you do is apologise with the assurance to work on it but uptil ow we're all still complaining about it. How can I be in a tight situation and I can't rely on your app to solve it, if you guys can't fix the problem or you've refused to fix it because it doesn't bother you, just take the app off from play store let's all focus on other things.. Thank you",1
2022,This is so annoying what is wrong with your app can't login for days now.,1
2022,Pls I don't really know what is happening again with zentih Mobile app I can't even login for once again always saying login error after the update or is it a sin for updating the app again? I'm tired oooo pls zentih bank make this app work I need to pay my school fees pls before Wednesday pls ehhhhh I'm begging now I'm sorry for if I have offended u Zenith Abeg make it work pls I need to pay school fees ehhhhh 🙏🙏🙏🙏🙏🙏🙏🙏.,3
2022,Worst mobile banking app ever,1
2022,"This app is very very frustrating, anytime I wanted to login into this app it use to give me problem,sort it out pls",1
2022,I love it mehn,5
2022,"The login is to slow everytime, that is why i don't like the app for any reason.",1
2022,This app is very fustrating and annoying. Every time you try to login in you get SESSION EXPIRED.,1
2022,"Ever since I downloaded the app, I couldn't login at all. I click on Forget Password and then fill the form correctly but a Warning Message keep showing (Error, try again later). This is so frustrating!",1
2022,"Zenith bank please update the app on Play Store, my friends using iOS App Store have the updated version and we're stuck with this old and annoying version. Also why does the app log out after a few minutes claiming ""session expired"". You also need to work on your network, the Zenithmobile App is very unreliable, it could just refuse to open in crucial times for no reason. Please do better.",1
2022,Am not happy with zenith bank this bank is always the best Since November 2021 I can't send money through the app am not happy at all,1
2022,Worst app ever. Won't let you log in for a weeks straight!,1
2022,"I think when you guys went bug hunting, you crashed the App rather than the bugs. I can't even log into my own account. The app deserves a half star rating",1
2022,"Zenith bank app just became a shadow of its former self. It's very disheartening to say the least of how your services has dropped recklessly. The disgusting part is how it still doesn't seem like y'all care about it or effect visible positive changes. I've been with this bank since 2005, it used to be my go-to bank for transactions until this very moment. Now, if your app isn't killing transactions at point of payment, your card is keeping you stranded and embarrassed in front of a cashier.",1
2022,I have been using this app for years now and is very very ok for me untill recently the network become so poor that i cant access my app again,5
2022,I can't possibly give you any star cos the bank and it's network has disappointed me so very much that I can hardly say that is a good bank....Always having network issues and keeps disappointing someone randomly,1
2022,The app started lagging after the update,1
2022,Nice,5
2022,Reliable and safe,5
2022,Okay,5
2022,"I don't even know where to start, it just suck, to even check transaction history is a big challenge. And keep saying session expired, I'm experiencing a lot of malfunctioning on the app so just said those that comes to my head. Thanks. I can't just give half star, and as well want to rate your app above 5 stars✨ Please, fix the bugs.",1
2022,"Another useless bank, this is worst than what I experienced on other bank apps. It doesn't deserve a single star. USELESS AND WORTHLESS",1
2022,I changed my device and ATM then installed another app. This app has refused to function on my new phone. If I try to log in they will say that they don't recognize my account and ask me to register again. If I try to register they will say I already have an account with that phone number. How can one app be this confused? I need a mobile app please,1
2022,The app is too heavy at 102mb. That's why it delays and takes time to process request. Kindly do something. UBA's is at 23mb and works good. Zenith do something!!!,1
2022,"What is the use of giving out customer care lines when it's not available, the so called Zenith direct mail, nobody is attending to mails... To register new device is another stress with pin and token palava..... It's so annoying",2
2022,Very good,5
2022,I gave you a 5 star because zenith bank is the best so far,5
2022,Ok,4
2022,"Best ever app i think I enjoy use it, but try and fix some issue, most customer's are complain.",5
2022,Very good,4
2022,"I'm disgusted by the app. It's been weeks now and I haven't been able to have access into my own account. It's keeps on showing ""Request Procesing error"" any time I input my password to login. It's really frustrating.",1
2022,"I have been enjoying zenith bank app since last year This year I formatted my phone Just to login to zenith bank app, it's not working, zen is telling me to input my e-token pin or hardware token which I don't have and I can't create an e-token through the zenith e-token app It's not working Is it because I am not eighteen, is that why I can't get an e-token pin from the zenith e-token app or what Please zen help me I need your help I want to get back to my zenith mobile app again Thanks😔",1
2022,"Splendid,,Great Awesome & Wonderful app",5
2022,Excellent and exceptional...,5
2022,just a banking app with 102 mb who does that,1
2022,Great,5
2022,I want to reset password and it's showing wrong details. Meanwhile it's the correct details. This app is just so anoying it has so many fault. Pls check into it 🙏,1
2022,I love this app,5
2022,Excellent,5
2022,Can you please fix it cause it isn't running,1
2022,One of my favorites Bank APP,5
2022,The app has been so Sulk for the past few days,3
2022,Interesting,5
2022,Not fast,2
2022,Extra ordinarily cool,5
2022,How we i make my zenith mobi app work i didnt understand the step,1
2022,I tried Registering my device with my card details but it keeps on saying card verification failed please what should I do??,1
2022,Thank you Zenith Bank PLC given may ATM card to your account,2
2022,33 3s 3333,2
2022,Great thanks 😊,5
2022,Pls I don't know how to get my token pin on the app,1
2022,"Why can't I login? I changed to a new Atm card and new phone, downloaded the app but it's asking for my token, says it can't use the card process to login, I never had token, so where's this coming from? 😡😡 Even tried to reset password because I thought it's because of the new Atm pin.. But no, still asking for token... Other bank apps didn't give me this much stress o, why must zenith be different?",1
2022,Best app,5
2022,Good,5
2022,Nice one,5
2022,This app is really stressful and not fast,1
2022,Good,5
2022,Nice,5
2022,Am finding it difficult to register zenith app on my phone,1
2022,If it's possible I would give this app zero star. App is so slow.,1
2022,Terrible,2
2022,Just to know,1
2022,ဩဩဩဩဩဩမမ၌၌၌၌မမ၌မမမ၌မ၌မမမ၌၌၌၌မ၌၌၌၌၌မ၌၌၌၌၌၌၌၌၌၌မမ,2
2022,Nice to see I'm not the only one who hates this update,1
2022,Tried Downloading Apk it reaches 100% and restarts the download Again why?!,1
2022,Worse banking app ever ... cannot even do a simple register... guess its time to rely on my other banking apps,1
2022,Makes banking easy,5
2022,"What's going on with zenith Bank, 3days now I can't login to my app,",1
2022,Best,5
2022,"Very useless bank and useless app, when zenith bank wants to frustrate you they will will also frustrate your mama and papa join. Always having bank issues right when you need to make an urgent transfer both the app and USSD will refuse to work at the same time",1
2022,Pls fix the save4me option. It's requesting for a date format that cannot be obtained. Thanks,5
2022,More Work needs to be done,4
2022,Good,5
2022,"I made a transfer with zenith app to first bank, it's 3 days now, the beneciary didn't receve the payment and i was debited..",2
2022,Yeah I really love the app base on quick assed to personalized Mostly in the time of fraudulent But you can improve for more detail,4
2022,Beautiful app i love it,5
2022,Useless apk,1
2022,Good app,5
2022,"You guys were good before, I don't know why your app keeps having issues from time to time. An email specifying a time your service will be down and when it will be up will go a long way. Sometimes I can only open the app and see my balance but can't transfer or withdraw.",3
2022,"This is my 3rd time downloading this app it just there as a camouflage on my phone I only have it there to check balance , I have not for once been able to make transaction with it why 😢😢🤷",1
2022,Unable to download and install app,1
2022,It's always never opening,1
2022,Good,2
2022,Worst online app...keeps crashing and im using a good Samsung....the app needs to be worked on each time you want to login keeps saying error......dont use zenith bank If this problem isnt resolved,1
2022,"I stop transacting on my Zenith bank acct. bcus of low confidence on its app; the app. is too slow, inefficient & ineffective.",1
2022,I have not veen able to successfully login because it keeps say 'only hardware token is allowed on this device'. So annoying,1
2022,Terrible App !! Will asking your for a token before registering your mobile phone,1
2022,Very poor. Had to delete to install again,1
2022,"Pla i have downloaded the app, i registered and is even show me the registration successfull after i inpute all necessary information and i want to log in, it shows me where i will type my acct no and password i do so after that to sign in is the problem am facing now pls help me out",1
2022,It's possible you guys here don't take these negative reviews seriously cos I see nothing is being done. I changed my phone to a new one and since then I haven't been able to login. Asking me for hard token. Where the heck I'm I supposed to get that from. You people should make your user experience simple for Pete's sake!! It's 2022!,1
2022,Cool. An easy app to understand,5
2022,This app should be able to take care of unlink of account from a previous phone number (if stolen) to customer new phone. Thanks,2
2022,Fix the fingerprint login verification process It's there but not working Always authorization failed,3
2022,Update:Changed phones so I'm requesting for a bypass in order to register my app. Please do reply,3
2022,Tried to download now .......wasted alot of my data plus i stil couldn't,1
2022,Good 😊,5
2022,Have open account in zenith but the problem I have is dat someone sent me money I did not see alert and the bank not working yet I don't know what wrong with it,5
2022,"Am new at zenith Bank, I really enjoyed this app very lovely and brilliant.",5
2022,Beautiful,4
2022,"Have been trying to download but it not downloading, have wasted so much data on this app,i don't know what going on ooo",1
2022,Great,5
2022,Stressful,1
2022,Never usa it but hope it will be better,5
2022,Please I can't connect to my eNaira app this is so help me fixed this please,2
2022,Nonsense app ..who is behind this app and your Internet banking interface. This is sad you need to scrap the nonsence you call app and Internet banking,1
2022,Am finding it deficut to download d app,1
2022,Very good hope you can assist,5
2022,This app is really annoying beside i xant login to the bank app not to ralk of making transfer even i try putting all my details but it keep saying wrong details even have text you people on gmail bit u people dont seen to be of help,1
2022,Too bad an app .The app always ask to update login and always giving message of daily withdrawal limit exceeded even when i have increased the daily withdrawal limit from the app setting . Just too bad an app for a bank of this caliber,1
2022,Love it,5
2022,"Can't go past the page where I'm to input my account number, terrible experience.",1
2022,Reinstalling has not successful. Kept on asking for hardware token to verify my device while the command say to punch in card details and PIN. I have had to be using ATM to transactions. I am actually at the verge emptying the account and just abandon it.,1
2022,"With the way I'm upset now, you guys don't deserve a star. Firstly, It's almost 4months now I got debited from a failed online transaction yet my money hasn't been reversed after countless visits to your bank. Secondly, I was charged and debited for account statement request and nothing was sent neither was my money refunded. Thirdly, you created a save for me option on the app without giving access to preview or edit after filling the form. My next visit to the bank won't be a calm one.",1
2022,Hope its good,3
2022,Can download the new live app is taking me to the old one please update this the aphone own is not like that is only the Android version,1
2022,Changed my phone but since then have not been able to login with new phone. It is requesting for token+pin,1
2022,I love this app,3
2022,"I'm beginning to dislike zenith bank. 2020, they debited 10,000 from my account and could not account for it. This morning I made transfer from my access bank account to my zenith bank account. Access bank has done their part, I am yet to see my money reflect in my zenith account. The app isn't even opening. Everything is on stand still. And mobile banking is saying some amount has been debited. I won't take this trade this time. I need my money and I'm closing my account.",1
2022,Excellent 👍👍👍,5
2022,Good development,5
2022,"Zenith Bank has been my best Bank ever but seema frustrating... As at now i can't ge access to my account on the app, it tells me to register my device with a harrware token which I've tried but isn't responding Seems im fed up with Zenith Bank Thinking on opening another bank account with a different bank cus zenith bank has caused me so much disappointment",1
2022,🥂😘,5
2022,I did an upgrade and I can't login. The message I am getting is that my device is not active. I have even tried if the old mobile will open but still the same.,1
2022,"Love you guy's ☺️ lovely transactions keep up the good work and update the speed of receiving sms,still awaiting you guys app 😏",4
2022,Nonsense app. Always dissapoints when needed.. It's high time I choose and option.. this bank can't be my spending bank ... disgraceful app that never logins..,1
2022,"My Dear Zenith, I just created an account yesterday through your bank ussd code after which my account number was sent to me that same day, today i was trying to access my ussd and it's telling me i don't have an account. Unfortunately,",1
2022,Zenith it is better,5
2022,Awesome,1
2022,Very good,5
2022,I really like the app,5
2022,I cant log in it keeps tell to put pin+token and i dnt knw where to get the token from,1
2022,Good,5
2022,Good,5
2022,Good,5
2022,Very poor network and very slow in alert,1
2022,Satisfactory,5
2022,Great,5
2022,My experience with this bank hasn't been nice...from one issue to another and now the app is acting up,1
2022,"How long are you guys going to fix this mess? I am still having this same issue over and over again!! It keep saying ""An error occurred please try again later"" when I try logging in",1
2022,Am yet to decide which amongst the bank itself and the mobile app displays a higher role of incompetence...,1
2022,Which kin wahala be this now? Over 48hours I can't transfer using my mobile App. Help me life abeg,1
2022,Fantastic,5
2022,"The most useless ban I have ever use whit, I sent them email of my document they fail to update my current account, I went to d bank something morethan 3 month my money is my money but I try all the possible way to get it they fail me. at last they told me that they will transfer my money to my saving they fail me. I don't leave them whit the money and the account also I will never use whit zenithbank in my life again. If fhere is zero star I will give u zero star.",1
2022,i love it,5
2022,"Unnecessarily and hidden deduction of funds in the name of vat, transfer and so many other useless charges..",1
2022,When will zenith introduce/inculcate both personal and cooperate banking into an app..likes of sterling bank and stanbic IBTC are there,1
2022,"Since I updated, I can't log in easily. Always giving the error message for me to try again. This is frustrating.",1
2022,Poor functionality,1
2022,So far usage of the app has not being seamless. Its so difficult to log in even with great network. Please rectify this,1
2022,Great 👍,4
2022,"First, it keeps returning error has occurred when trying to log in. Then I tried updating, but when it gets to 100% it either restart all over again endlessly, or goes back to update mode. Then I deleted the app and I couldn't download a new one.",1
2022,execellent,5
2022,"Large app size, useless feature and style. Just make a lite app of this.",1
2022,Service's to people need be upgraded in bankings,4
2022,Splendid,5
2022,Been difficult logging in and can't reinstall the app,1
2022,Hmmm Zenith you guys app is rubbish. Always finding difficult to login at times.... With good network for that matter. Na wa,1
2022,Why can't we register multiple accounts on the same device?,4
2022,The app keeps crashing just when am about to enter my pin to complete a transaction.,1
2022,The app is showing me a device that is not mine i can't login don't know why it's so annoying,1
2022,I'm proud to be working with zenith bank mobile app,4
2022,Is very good at this point in time,5
2022,Worst bank ever,1
2022,Terrible app. Always down. Can't login 90% of the time I tried to in the past one mouth. Can't understand the app of a major bank like this is always dysfunctional for long periods of time. Really shameful and disappointing.,1
2022,"I wish there's a half star rating, I carried out a transaction online they debited me Nd the transaction was not successful since on the 2nd of this month till date I have not received any reversal or refund. This banking system @ zenith is becoming pathetic",1
2022,They are trying,5
2022,"Disappointed experience, calling customer service no one to pick call, sending email no reply, chartting no one reply. The bank are not doing good to support the there customer.",1
2022,"I love this app, is a very smart app. I'm enjoying it.",5
2022,Be good,5
2022,Great app,4
2022,Appreacites,5
2022,The app is great and working perfectly but the only thing missing is the dark mode feature and i urge you to do something about this.,1
2022,Excellent,5
2022,"WAW actually zenith bank have ever been the best bank for me, and I have been doing with it for a very long time such as year's so I love this app and zenith bank, carry on your good work! Go zenith my number .1.",3
2022,App so annoying I can't login the app it keeps popping up this error try again...,1
2022,Una dey try small small,4
2022,it is the best Bank where you can save and transfer money,5
2022,Keep on the good work,4
2022,"Very frustrating this few days, one can't login without been told of one error or the other. I've cleared the cache and even uninstalled and re installed, it's still the same thing. Please fix this...",1
2022,Zenith bank and their mobile app used to be a 5 star for me. I have used it for years without issues and was my everyday go-to app until recently. It's frustrating these days mostly when you have an emergency and then the app disappoints you by not opening. I even had to move my money to another bank after 3 months of suffering same issue and waiting for a fix. This is one of the reasons why most Nigerians don't have just one bank to avoid disappointments.,1
2022,This app is very bad have been trying to download it for day now but is not downloading very very bad😡😡😡😡😡😡😡😡😡,1
2022,"This is the most unreliable bank I have ever used. You carry out transactions, and get debited when transactions fails. You would have to complain and complain before getting a reversal",1
2022,I formatted my device and I've tried logging in again but it always says only the token can be used and I don't have a means of getting the token.,1
2022,Nice,5
2022,This logging issue is very frustrating. What is it na I haven't been able to make transactions for days now. Haba 😑😑😑,1
2022,"Can't believe there's still no update to fix bugs issue with your app, Zenith fix this ASAP",1
2022,"I love this app sooo much, thank you guys 💃💃💃❤️❤️",5
2022,"It seems they don't care about features on this app. You'll have to enter the phone no every time you want to recharge, no way to save favourites. Recently after updating, you can't see details of a transaction that occurred on you account. Really disappointed.",1
2022,Good app,5
2022,"Please I don't understand why the money sent to me has not dropped in my account since morning it was transferred to me I have not received it, I have called your costumer care to complain no positive reply yet, does your savings account have limit",1
2022,I try loging in but it did not work,1
2022,"why is your app always down 90% of the time i try to log in, it's always saying error, try again later",1
2022,"Everyone is complaining about this app, you guys should work on it .",1
2022,I swear una dey mad I can't even log in to my account again Make I go use another bank to avoid this stressed,1
2022,Always error too annoying,1
2022,I have sent you the screenshot of everything you asked me of. But you are not replying me. I'll decide to stop banking with Zenith Bank. Just withdrawal all my money and delete the account. The customer care service is more than worse.,2
2022,"My mobile app is not working, so much hate this, the normal pin i'm using is also not working",5
2022,"Been trying to download this app but it's not going, only waste my data",1
2022,What is the problem in Zenith bank Why if someone se d money I will not see the money even alert is not coming.,1
2022,"Seriously I am getting disappointed by the minute, you can't send to me a wrong transaction history, incomplete and useless. I don't know who the hell is playing with my account but I am not buying into this, your customer care is stationed on repeating the voice message, it's not working. I can't believe the best bank is becoming the worst, Nigeria!!!!!!!",1
2022,"Worst banking app in Nigeria, i tried paying bills such as (cable network and mobile airtime) its failed and I was still debited multiple times till date no revalser",1
2022,I don't understand this app again Please you guys should fix this log in issue,1
2022,The app is good but,5
2022,"Everytime, you keep getting the ""An error has occurred, please try again later"". This app has gone from bad to worse. Whenever i want to do something so urgent, i can't because of the error message. Please fix this ASAP.",1
2022,The app is very good... Really good... Very easy to use when you have good network data,5
2022,Please I love this App but I can't really download it I don't know the reason,1
2022,I can't download the app,1
2022,This app is very useful,5
2022,I have been able to download it thanks,5
2022,I've been trying for 2 weeks now and i can't seem to update my app... The transaction history is no longer showing Please do something,2
2022,"I have changed my phone but cannot download the app to my new phon, it's pending for three days. I went to my branch to solve the issue but still the same.",1
2022,I didn't understand this app like thia the way it doing,5
2022,"Pls can someone tell me y diz recalcitrant app ain't downloading in2 my phone.I've been trying 2 download it ova weeks n months now if possible geting 2 a year now still wen it's downloadin,it start all ova 2 download.it's just wasting my data,it kips on downloadin witout instalin.I was debited 4 a withdrawal of which I didn't reciv any penny sins day before yesterday,I went complaining to the bank bcuz I wanted to make a travel with dat money, I haven't received any info abt dat money til now..",1
2022,"Go and work on this version, having issue with logging in.",1
2022,I made a withdrawal from my zenith card which the money was removed from my account but it didn't show where I wanted it to deposit,1
2022,Very good,5
2022,"This is so far the worst bank app I have used in Nigeria. Checking your transaction history with this app is a complete waste of time. The only option you have is to request for you statement of account to be emailed to you, this also takes hours to deliver sometimes. This is absolutely frustrating",1
2022,Very very poor!! Something needs to be done urgently.,1
2022,Opurum Sunday,5
2022,Its good,4
2022,I like zenith,5
2022,Can't even check transaction history. The app is really poor. Small things we are supposed to do with app we will still be having issues with it,1
2022,Hi zenith mobile app,1
2022,Please why can't i access my transfer history,2
2022,I can't know who sent me money because my history shows no results found... So telling who sent me money is impossible,1
2022,"Why the bank app is so useless have being since bank network you're the worst bank app ever to login is something else just cancel the using of bank app in your bank so that we customer we know that your bank is for Old people and literacy people why are you so useless in online banking login, useless",1
2022,"Terrible service. Takes forever to update my balance. Frustrates me all the time. You guys had better improve on your services, I'm quite disappointed.",1
2022,Great experience,5
2022,Like,5
2022,i dont understand what is happening with zenith these days. I don't receive e mail alerts promptly. i don't get notifications on my zenith app of transactions. its always transaction not found. there has been implicit deductibles from my account.,1
2022,"Terrible app, one off the worst banking app i have used so far",1
2022,This app is totally was everyday I'm tired of this,1
2022,"I can't rate this app at all,nonsense all through I was debited without receiving my money,and the history isn't showing in my app Annoying for the past 1 week",1
2022,"Why make a provision for ""card + pin"" when we can't use it to register our account?",1
2022,Logging into the app is extremely annoying. It comes up with error everytime. Please fix,1
2022,Wow sweet experiences with the great zenith app.,5
2022,Fairly good because is hard to update,5
2022,Seeing my transaction inside the app is so disgusting Always saying empty Even if i just finished transferring money to someone and i want to view my transaction it will always say empty So annoying Worst app,1
2022,"This app keeps logging me out automatically in the middle of a transaction. Does it need an update or there's an update already, this experience is not funny at all.",2
2022,"The worst bank ever with bad customer care. Collecting bribe before giving you entrance. Ebonyi state, Abakaliki branch i just hate the bank no wonder Access bank is getting more customers than them. God have mercy on Zenith bank keep loosing customers every day i advice you work on your staffs so one wont be make you loose millions of customers in just one day, security people are really the worst collecting money before attending to someone.",1
2022,Why is my account history showing no result funds,1
2022,Bad,5
2022,I didn't realize how useless tech people can be until I upgraded Zenith Bank app and I start to struggle to login. Now that I need to make an urgent transfer to someone in a hospital 🏥 that I noticed how useless the update is. -zero star,1
2022,"This is the worst banking app. To view, it is a problem.",1
2022,Excellent,5
2022,Deteriorating. I can't even check my transaction history on this app anymore. For almost a month. I can't check it,1
2022,Good App,5
2022,"I truly love it, fast and very easy to use, it is users friendly",5
2022,I can't check my account history/statement,1
2022,The app is annoying this days so I have to rate them down,3
2022,So much greatest,5
2022,Crazy bank of the highest other,5
2022,Good,5
2022,I dont know why i cant view my history,1
2022,Worst app from the worst bank ever,1
2022,This app is amazing. Bit i dont know why the Account history is not showing at all. Bad experience.,2
2022,"Very frustrating app, most time to connect to your account is a war. I've to transfer money out to another Bank to be sure of instant transfer. Just can't connect for once. Frustrating! frustrating!!",3
2022,"At first I was frustrated by this app because of some issues. Now that everything is back to normal, I have realised that this is the best mobile banking app I have ever come across.",5
2022,Excellent 👍👍👍👍👍,5
2022,I had went to the bank to fill the dispense error form then please when will my money be refund back to my account...pls do that,1
2022,The app has been working fine for transfer and stuff but I can't seem to view my statement of account when I want to as the app keeps saying no results found.,2
2022,I hate both the app and the bank cos they always have issues with withdrawal putting People in a confused state,1
2022,Me am enjoying this app,5
2022,How can i get my hardware token it's keep saying user not found,1
2022,I really don't know how to start pouring my anger on zenith bank. I made a withdrawal on POS which was declined due to incorporated or interswitch issue but yet I was debited and it's still reflecting on my bank statement showing the debit and the merchant details. Please I need my money back!!!!!😡😡!,1
2022,"Zenith bank is not a good Bank. Pls don't use Zenith, try Kuda bank instead",1
2022,why is it so difficult to access record of previous transactions from weeks back?,3
2022,I can't login. This is one of the worsted app have ever seen. I wish can rate this app below one star,1
2022,No 1 useless app ever and useless banking with zenith all time if have issues with them,1
2022,I can't view my transaction history...I have problems logging in sometimes...you guys need to work on developing this app,1
2022,"I lost my phone with the SIM card I used in opening my account, so I went to the bank to change the phone number but I don't know why I haven't seen any notification or any alert in the new SIM card.",1
2022,"What is this. Once it doesn't show any notifications about your transfer, too much loses",1
2022,Its a wonderful one,5
2022,"Recently, I can't even check the history of the activity of transaction. This is very poor.",1
2022,"Honestly, you guys have one of the poorest customer service I have ever come across, none of your customer line ever goes through, you hardly reply emails, I am not even sure the live chat works, I have been trying to contact you guys for some days now all to no avail, now my only option now is to go to the bank which I didn't want to in the first place. I am definitely switching account after my issue is resolved.",1
2022,I can't even download any app,5
2022,Been finding it difficult to view my history.,1
2022,I cannot access my statements in-app. Fix this.,3
2022,Cool,4
2022,"Even, from others comments, I couldn't download it anymore.",1
2022,This app for some reasons needs mutiple login attempts before it grants you access very poor,2
2022,Transaction History not functional. It's disappointing.,1
2022,"So poor, your can't open it takes forever",1
2022,I can't log in to this app any more since,5
2022,I was enjoying the app but recently whenever i tried to log into my account it shows me an error has occurred i cat login please fit the problem,2
2022,Transaction history not showing in my app fix that,1
2022,It's a good app but I have not been able to view my transaction history for some days now.,4
2022,"You guys should fix this logging in issue for God sake. I can't even log in again, yesterday that i did after ""days"" of trying to transfer money, it was session espired on a loop!!! What kind of trash is this? I decided to come here and read reviews, people were complaining about the same issue, for weeks now, it still not resolved.",1
2022,"Playstore dey mad.😡 Thier papa!😠 After downloading up to 102mb and it restarting again and again, now 306 mb is got without have the app in my phone",1
2022,"Very bad,no transfer history",1
2022,I don't know why I downloaded this app I can't do transfer on my app if I want to do transfer they'll tell me to put my pin which I did but it showed authorization failed,1
2022,Why is my balance not showing in my account?,1
2022,We should stop complaining and move to another bank. Zenith obviously doesn't care about it's customers,1
2022,It's boring that you can't log in with more than one phone and have to visit bank each time you change phone,3
2022,"zenith community loan & savings house is the worst bank ever, early last year I was debited for 5 transfers via paypal that was never sent, almost one year now still nothing was done even when I've filed many complaints. Please don't open an account with zenith cos you will surely regret it, however I must pursue this to the end as I have all evidences to win them in the court of law. Am giving them grace to rectify this criminal act before I seek for proper Legal redress. Chukwuemeka.",1
2022,Cool,5
2022,"I have been trying to log in to my app for days now, it keeps telling me ""An error has occurred, please try again later"" What's responsible for this?",1
2022,"This zenith mobile banking app is not working for days now, Always shows an error message",1
2022,"For about four or five days now, I haven't been able to log in whenever I want, it's always an error has occurred try again later, I don't know why this is. I've updated and there's still no change",2
2022,"This is the worst banking app so far. You guys win the medal, how I wish we could team up to continue giving bad reviews on this app so Google can take it down. You can login into your own account, network issues all the time. (An error has occurred pls try again later) for the whole day",1
2022,I can't register my device I tried to register with my card and it's telling me that I must put token I don't have token This is so frustrating I will stop banking with zenith bank!!!!,1
2022,You can't recharge often with this app,1
2022,The app doesn't show me my transaction history... I hate it,2
2022,"I deposited 1000 naira into my melbet account, I have been debited but the money hasn't entered my melbet account Please do something",1
2022,This is the worst app ever I have been having issues login into my mobile app It's always request for hard ware token,1
2022,"Fix your app, it can't login",1
2022,This app is getting really annoying,1
2022,This app is very stoppid don't know why it's doesn't want to show me payment history to know how things are going is it very hard to login they always say an arror Accor,1
2022,Can't see my transaction history any more....,1
2022,To login to the new updated app has been a problem for me...ha,1
2022,Nice,4
2022,"I don't know whether the app dey look face o. I downloaded the app and installed it. Now I am trying to register it, it is saying operation processing failed .. and I watched the video, isn't it supposed to be easy .",2
2022,"This app is the worst so far and I hate it with everything in me! You can't even login,can't open it and most times find it very difficult to use. Abegi,I don tire with una😡😡",1
2022,"If you must buy anything with Zenith card or trabsfer, pay first to avoid embarrassment. Stupid APP and channels",1
2022,I gave this app a five star before but I am taking it back because it has been really bad these past few days. Your history is no longer loading!,3
2022,"Zenith bank, we cant log into our banking app 90percent of the time. Its quite disappointing for a bank of your calibre. So disappointing. Worst part is, you guys are blind to these complaints. Your silence is deafening. Everytimg an error has occurred while trying to log it. Such a disappointment.",1
2022,"This is the worst bank app, zenith bank is always extra i've uninstalled the app yet it is still not working what am I supposed to do",1
2022,I can't log in dnt knw y it's like dat,3
2022,"Wish I can give this app a zero star, this is literally the stup!d bank ever",1
2022,This is really frustrating this app ain't working! Can someone quickly resolve this bug,2
2022,Worst app so far and very disappointing!!! Rubbish !,1
2022,Fantastic,4
2022,"What is happening to zenith bank, i want to make transfer and the app said that i have insufficient funds, but when i buy recharge card it will go through. Why can't i use my funds in your app zenith bank??",2
2022,Very useless app,1
2022,"Ever since I updated this app I have not 🐝 able to login again, all I get is ""warning, an error has occurred please try again later"". If I had known I would have left the last update at least it was working for me.",1
2022,Nice one,5
2022,My app keeps writing error has occurred...,1
2022,Very difficult to log in. It keeps showing error messages. I have deleted and reinstalled it multiple times with same problem. I might just stop using it altogether... very frustrating.,1
2022,Yyyra,1
2022,"Replying you via email,is a waste of time and energy, you deducting 500 for SMS charges is way too much,you are not the only bank I get alerts from",1
2022,Zenith is the best bank in nigeria because they a good network,5
2022,"This app keep saying ""session expired"" how do you use an app that you have to rush everything you need to do in less than a minute. This is not good, this bug should be fixed quickly.",1
2022,"This app has done more harm than good to me, what kind of useless update is this? At this moment the app needs minus zero star. Very frustrating. Imagine for 10hrs now I can't make a very important transition 😡😡😡😡😡😡.",1
2022,My app doesn't load transactions history,1
2022,Transaction history hardly show up these days. Worse mobile app,1
2022,"Very useless app,common to login one can't login..send common OTP is a problem..who are the programmer of this app,they are doing a very nonsense job..if your app can't provide service it opt to,I suggest you take down or better still work on it instead of making one's life miserable...",1
2022,"This the biggest 'yahoo' app, have seen and used, I have not even logged in, you request for OTP, it take more than hours to get it, na passport, nawa ooo, just keep your app, once my money drops, I enter bank and withdraw it out, it's not me you will put in trouble",1
2022,"Extremely frustrating app and extremely frustrating bank. Zenith bank has refused to return my 30,300 since November last year.",1
2022,"Worst bank app, useless and frustrating",1
2022,I cannot login since 24hrs now. Just help me fix this and let me take my money to reliable bank. I cannot even reach them for emergency,1
2022,It works only on targeted time. Disappointed when it may be need. Showing: an error has occurred pls try again later.,1
2022,"I passionately hate this app,have been having problem with my login quite some days now.",1
2022,"This is the worse bank app that I've ever used in my life. I used to fancy Zenith bank but with this insane app? I hate everything about Zenith bank now. If not that I have one of my salaries being paid in my Zenith bank account, I would have closed the account long ago. From now on, I'll never leave any funds in my Zenith account. I'll keep transferring all the funds to my other bank account that has proven to be more reliable and better than Zenith account.",1
2022,"App isn't open. Always showing ""an error has occurred, please try again later "". This is not a good experience at all.",1
2022,Worst banking app in Nigeria. Zenith Bank should be sued to pay billions for the damages they cause to people on daily basis.,1
2022,This app embarrassed me yesterday. This bank is a total flop,1
2022,"Since my last update, I haven't been able to log in.. What kind of updated app did you people did.. It's frustrating",1
2022,"So bad! So frustrating! You can't make transfer, i've been up since 12am try to transfer money to someone up till now it hasn't work yet. Please do something about it @zenith bank_ng",1
2022,Logging into account is always a problem since the last update what can I do again.,1
2022,"I wish there was an option for less than 1 star review I would gladly choose it. This app is absolute rubbish.. So slow wen logging in with fingerprint. Logging in to the app atall is a nightmare, keeps giving error messages at times. At this age and time!!",1
2022,"What kind of rubbish is this that someone can't login the app to make transactions 😡 this bank is bigger than this nonsense, since three days now can't login to make transactions..",1
2022,"I can't login my account. I've been trying but i keep getting ""error, try again later""",1
2022,"When the app is working, its fine but I've had this happen so many times where it refuses login. And this goes on for hours. It's frustrating.",3
2022,'An error has occured. Please try again later' is what I keep getting. Like its so annoying It always happens when I'm stranded. The timing is so perfect. 👎👎👎,1
2022,"I hate this app with everything in me,I can't log in,when you have something to attend to urgently,zenith bank app will be doing rubbish,mtcheeeww",1
2022,"Ment? I dont even know why I opened an account with this bank I regretted the day I did....all I need is grant me access to log in, let me remove all my money",1
2022,Since last night have been trying to send someone money and the app is not opening.,1
2022,Error error all the time including internet banking. This app is useless,1
2022,Fantastic,5
2022,Very good,5
2022,"It's frustrating to not be able to log in on the app. However, I see that many people have the same problem and all in recent times. Why not check what's wrong with the app and fix the issues.",1
2022,I have been trying to log in to send back money I borrowed but the app is not logging me in... telling me error try again later... please settle this issue because I'm in a place where I can't use USSD.,1
2022,"Ladies and gentlemen please join me as welcome the world most very USELESS BANK APP. You better go and kneel down and beg GTbank to teach you how to develope a working application. I rate you -100 star. Everything is wrong with this app from login to the end. Call me if you need help. Rubbish, I have gladly removed zenith Bank as my salary account to GTbank before you people turn me to a mad man abeg Biko",1
2022,Very poor and useless app,1
2022,"It's really frustrating, trying to login and there are telling me an error has occurred...what do I do now?",5
2022,Stay away if you want to avoid dissapointment and frustration.,1
2022,"I have never see any normal bank app as stupid as this Zenith app. Other banks app will open under 2g, 3g or 4g...this one will not work at all. Just make one to be stranded when you need it must. Zenith has technical problems",1
2022,"I can't login. Keep saying ""error occurred...""",1
2022,"Zenith Bank app has been very useful and helpful for my business. I never for once regret using the app and the bank has never failed me for once.If you're debited,your money will be reversed b4 24hrs I swear down. Just that nearly every end of the month the app is a bit slow for transactions that's all. Love Zenith Bank always",4
2022,It was good until this night... Error hss occuredd Please do well to fix But is fast and swift,5
2022,"This doesn't make sense at all, for over how many hours i have been trying to sign in but to no avail, am tired and sick of this, its really frustrating",1
2022,Can't log in my mobile app presently & I'm feeling very frustrated. I need to do a very urgent transaction.,1
2022,"Since i started using this it's got no issues,but after update can't seem to log in it's so frustrating,it keeps popping up ""an error has occurred, please try again later""",1
2022,"It has be a very wonderful app till now, cause I can't login it keeps on saying error try again later.",1
2022,Can't log in since i updated the app,1
2022,This app is annoying and frustrating😤😠urghhhh,1
2022,I have been using the app for some time now all of a sudden I can't access my account it says error please fix it as fast as possible,3
2022,Nice app,5
2022,"This app has been working perfectly until today, it just wouldn't open, keep telling me an error has occurred, try again later. So frustrating",1
2022,Soooooo poor,1
2022,Zenith should do something please This app is frustrating these days And it hasn't been like that before,2
2022,"This app is frustrating. I thought maybe it's because I haven't updated, so I did updated but still the same. For days now I haven't been able to login, i have been borrowing money from friends because of this issue. This is what we call incompetency in the system and it's so bad",1
2022,Terrible. Kept display error occured try again later,1
2022,"You people are so mad with this rubbish mobile app that isn't usable. So with all the complaints from literally everyone, you guys still left the issue unresponded to. I've waited all day just to carry out transactions with this useless app but to no avail. So dissapointing and frustrating.",1
2022,Please why can't i logging to my acct .... why is it rewritten an error occur.... please and please help find what's going on with this problem... bcz most of us aren't close to bank plzzzzzzzzzzzzz.....,5
2022,"Since the last update, I can't login to my account.",1
2022,"This is the worst bank app in Nigeria. Not only worst, but very useless",1
2022,You guys dont even deserve any star because this is the worst app so far. Always having error not that the app opens afterwards. Just frustrating. I cant use this bank for business transaction it will just ruin things for someone.,1
2022,Very useless app,1
2022,"God would punish you people, I got embarrassed today because of your stupid app!!.. having problems logging in",1
2022,"Jeez! I made a terrible mistake updating this app, what the hell is wrong with Zenith Bank? I can't log in since I updated. It's so annoying, what did you guys do to this app? It was functioning well before you guys scattered the whole system. I think I need to tell the Chinese I'm working with to stop banking with you . 😠😠😠",1
2022,Sincerely speaking; this app needs to be checked on because it's so annoying. Problem logging in everytime. You can't use this app in an emergency situation if you're out of cash because it will definitely disappoint!. There's no point introducing an app you can't manage properly. You can't have a good rating from me at all! My 2000 Naira recharge airtel recharge is still hanging because of this thing you called an app. No reversal.,1
2022,Your is very terrible and bad it always says error when you want to login what wrong this app was not like this before your app is very bad for a bank that claims to be one of the best yet your app is totally useless I can't login my account Everytime error I have cleared the data and cache yet the same thing happens,1
2022,I'm currently having issues logging into the app.,1
2022,Your app is so terrible. Rubbish! Everytime an error occurred.,1
2022,"Trying to log in, it keeps saying an ""error has occurred"".. I still updated the app, yet the same thing. It has been like this for days now!!! Without attempt to fix it. There are lots of reviews with this same issue here. Yet nothing has been done.",1
2022,Good app,5
2022,3stars because i used to love zenith...but right now i can't see history of transfers on the app .. it's really painful,3
2022,Good transportation,5
2022,You people should try and find solution to your login problem I almost think maybe my phone is out of date I uninstalled and reinstalled almost five times wasting my data not knowing is ur service that is not okay abeg secondly am begging u people to help me reverse my money back I transferred money on Saturday through mobile app and I was debited but the person was not credited pls reverse my money before I change it to u people with your nonsense network,1
2022,"Update: 28/02/22 Login is still slow. And when you do login it says session expired after like 10 seconds. Zenith bank fix up abeg. 07/12/2021 Slow, VERY VERY SLOW after the Update. Dear Zenith Bank, I've enjoyed using the mobile app for more than a year now. But after the update it's been very annoying because it got so slow now. I have to wait around 20 seconds before I can input the password or use the fingerprint option. Haba. Please resolve these issues. I trust you would. Thanks.",2
2022,You guys are messing up these days!😡😡😡😡,1
2022,Cute Awesome,4
2022,"Am having similar issue of error since last yr what could be the issue . I cant login most time.saying error , I had to uninstall and reinstall still same issue",5
2022,Apex,5
2022,good app,5
2022,I changed my phone and then i tried to log in into the new phone...the app was saying that i can only do it with a hardware token so i went to meet the customer service and they said i should download their new app and clearly its not on Google play store neither on Apple play store... Please you guys should stop stressing me and do the needful.,1
2022,I can't see my transaction history most times. This app is becoming annoying!,3
2022,Good,5
2022,Very perfect,4
2022,💯,5
2022,Rabiu abdullahi,1
2022,"This App has been working perfectly okay until, 6th of February, 2022 that started misbehaving up till now. I went to the nearest branch, after getting there, I was told to by the customer service representative in charge of Mobile App precisely to uninstall and reinstall the App which I did. Right now, as am speaking, it's just wasting my data and time, yet, nothing happened which is really giving me sleepless nights😠. Because, hardly I do go out with my ATM card. Any way forward pls?",1
2022,Faster,5
2022,I was unable to download the app,1
2022,"Have being trying to register but this app has being frustrating..it keeps telling me my password is not strong enough,,I have changed and change and change password yet same response..I have even installed the app and redownload it..yet same issue...",1
2022,Thanks you,5
2022,This app is becoming more useless each and every day 😑,1
2022,"Zenith bank is literally the worst bank ever, their MasterCard is absolutely use can't subscribe to anything even Netflix I've been trying to use the app for a long time but it's not working I'm definitely de activating my account for good If you want to open an account pls don't go for zenith make use of access or gtbank they're much better",1
2022,Very good,5
2022,Incredible banking app of its time with very less disappointments.,4
2022,😜🤔😜🤔🤔 not working well,2
2022,y can't i log in to my app......m it is telling me i have registered to many devices to d app,5
2022,"Anothe stupid thing with this App I just discovered. I can't register a new device with just my card details anymore, PIN + HARDTOKEN is now mandatory. I guess this is where I have to say goodbye, because I'm never going to get a hard token from Zenith Bank.",1
2022,"Zenith bank mobile banking app is the most useless app ever. emerging since November last year I have been going to bank ,calling and emelin about mobile app but up to date Nothing good come out",1
2022,"Since morning I can't login,every time errors please this should be fixed immediately",1
2022,"This app is very annoying, i can wait all day for this app to open always telling me an error occurred...hmmm",1
2022,"I hate the app with everything in me. I always have a problem of logging in to the app for no reason. And this have mostly in times when I'm really really stranded, I just can't explain how this happens. The other day at the hospital I couldn't make a payment for my cousin to be treated. Today again I'm stranded at the petrol station just because the app won't let me in. Everytime error error error. Since Oct last year you guys haven't reversed my money, stories upon stories. I'm tired 😫",1
2022,You guys still have a long way to go. The experience is too poor. Keep snapping. Won't allow me login most of the time. I recommend you guys learn one or two things from Piggyvest app.,1
2022,Your app doesn't work..... So disappointed! It's completely useless,1
2022,Total trash useless app,1
2022,"This app is not nice at all, this app is totally rubbish you can't transfer on it",1
2022,Excellence performance,5
2022,"I just opened this zenith account and I ave being unable to register in since 2weeks now,so terrible.",1
2022,Log in error When I needed to make urgent transaction. Terrible.,1
2022,"This is so annoying, I've not been able to use the app for transfer for over a year now, I only use USD codes and whenever USD is not responding then I have to remain like that.",1
2022,Good morning to zenith bank am trying to download the mobile app on my phone it not connecting at all,3
2022,"This is the worst app I've experienced, keeps telling me session ended in middle of transactions",1
2022,Logining issue..,1
2022,I want to register my account number.. it issued a warning that this device has been used to register another profile... Why. So someone can not use a second hand phone again.. I uninstalled and installed bk . Is still saying the same thing..,2
2022,Bad,1
2022,Fake mobile app,1
2022,Since the last update I have been unable to login to my mobile app and it's really frustrating,1
2022,Is a gud app but some time d next work is slow,5
2022,"""Warning, An error has occurred. Please try later."" That's the popup message I get 99.75% of the time I tried logging in, that's the experience we've been facing just before the upgrade & afterwards. Zenith app has been one of the best if not the best in 9ja banking industry. Kindly fix this issue speedily. Most diaspora clients don't have offices to operate from. Sorry, I've to give this app one star now based on the current challenge. Thanks.",1
2022,That nice,1
2022,Nice apps,4
2022,Please i need to delete my old account. Can it be done without going to bank?,1
2022,Good,5
2022,Annoying app always having one issues or another regretting banking with zenith,1
2022,Nice,5
2022,I am not happy with weht your app,1
2022,Transaction History Almost showing blank page displaying no result found,3
2022,Not encouragej,1
2022,Its really trusted,5
2022,"I have been trying to log in into my account but it's not working and this has been happening since coz I bought a new phone, after entering my details in the mobile app the couldn't give me any useful result",1
2022,I have been trying to create an account but day are keep telling me error i wouldn't have installed this app it is just a mes,1
2022,"If it was possible to give zero star, l would, the bank gives me problem, when l dial 966 it says l don't have access to my bank and now this app",1
2022,Verg good bank,5
2022,"First time to apply, though i have tried before but not through",5
2022,Zenith Bank and others . Excellent in fail transaction revising with easy. I'm proud to be with zenith.,5
2022,Is so good for the people,5
2022,Zenith bank is best Bank that can never fall enytime there are de for you thanks very much i love zenith Bank,5
2022,This app has been horrendous this year. I can't check my transaction history. It tells me session expired immediately after login. And that's when it actually lets me log in. It's been absolute hell trying to use this app. I've uninstalled and reinstalled severally but no change. Please work on it.,1
2022,Lovely,5
2022,Very worst app ever worst bank ever keep holding my money for no reason,1
2022,This App is becoming unbearably useless!!!,1
2022,Messed up app,1
2022,I don't like the app It installed and it won't open,1
2022,"What kind of problem is this after uninstalling and then install again i am still having issues on the app telling me ti register, which has been done then the next is showing me expired soon pls you people should do something about it, its really annoying",1
2022,"I tried to register my account on the app but it keeps saying "" this app is already registered to another account"". My sibling used the app for his own account before passing the phone to me, so does this mean I can't use the app because it was registered to another long time ago?? PS: I have already tried uninstalling and reinstalling.",1
2022,love it ❤💯,4
2022,Downloaded,5
2022,I'm tired the app just log you out before you could even perform a transaction,1
2022,It very nice,5
2022,"I flashed my phone so I had to reinstall the app, and it asked for a token, till now I can't use the app L",1
2022,So bad not even a person rated this app four or five stars I've been trying to log on my phone it not going more 😡 I tried to use the ussd it also not going very stupid app,1
2022,"I am still unable to download the new upgraded app, despite frequent attempts, it still downloads the old one for me which is not working. Please need help",1
2022,"The worst app on my phone right now. You can't even login. Clear data clear cache, even reinstalled, nothing works. First time I'm disappointed in an app, painfully from a respected Nigerian bank.",1
2022,Excellent,5
2022,Very awesome,5
2022,Smooth and easy going app,5
2022,"Good app from zenith my bank, love you guys always",5
2022,I had logins before I reset my phone so about to login I was asked to either put my pin+token or card information I chosed card information and was declined for me to register my new phone . Please find a solution this,2
2022,That MB just high for nothing...the app isn't satisfying...,4
2022,I like this bank,5
2022,Cant log in my account to a new phone ir so tirering,1
2022,Easy and seamless,5
2022,"It's terrible that even at the bank noone can find a solution to the issues I'm having with the app. This is not fair. Trying to retrieve my password and it's saying I should use hardware token. Customer service is saying I should download a new app. If you have a new app, why not put it on the app store/playstore for everyone to download. Are we now hoarding the apps?",1
2022,not bad at all it work welll K,5
2022,"Very bad ui , please upgrade the user interface",2
2022,-The history isn't showing result -The app keeps logging me out every now and then whenever i wanna make transfer,1
2022,I don't even know what is wrong with this app i can't even install it pls fix this bug,1
2022,Nah this is the worst bank app I've ever seen in my life this is horrible it will always have network issues when you really need it to make some important transactions I really need to change my bank it cause it is getting to much,1
2022,I changed my phone and I've been trying to log in into the app I just installed on my new phone... Now it's not working,1
2022,Love the bank,5
2022,"I got a new phone and I tried registering it to the mobile app with my card. After putting in the last 6 digits and the card pin, it will still tell me that only hardware token can be use to authorize this request. Whereas I don't have a token and I haven't used one to register my phone. This is annoying.",1
2022,What kind of app is this whenever I activate my card it automatically deactivate itself back I'm tired it frustrating tbh,1
2022,The bank is good for keeping money,1
2022,Why is it difficult to accès the moblie app.it not even going through at all.😠😠,1
2022,I wiped up my phone and I downloaded the app to enter my logins but it was not going through pls I don't understand what this means it's very frustrating. I can't do transactions,1
2022,My home money🤟🏻.,5
2022,"I changed my phone and I'm asked to use either token or card details, I have be trying card details—it's just saying ""only hardware token can be used for this"". Please help me o",1
2022,I withdraw money in zenith they debit me and I didn't receive the money,5
2022,"This app is so fraustrating. It keep telling me to register my devive and its not working. After i input pin+token it will pop out ""user account not found"" please fix this",1
2022,95 percentage reliable app. Keep i up.,4
2022,"Please, is it not possible to have two accounts registered in one phone. I have two accounts. I registered one of the acounts but I can't register d second one what should I do",1
2022,Easy banking method,5
2022,My app is out of date so I tried updating it it won't update I uninstalled and spent up to 600mb on a 100mb app,2
2022,Good and great,1
2022,Please how can I log in back my zenith bank account while am not having my token,2
2022,"I read through the reviews and no single positive comment. My experience with zenith bank has been bad. They constantly debit my account as though it's not money. So bad! I just have to find a way to close down my account with the bank! The 1 star rating is because this review can't be posted without at least, a star rating.",1
2022,It's cool,5
2022,I like it very good,5
2022,"Zenith Bank mobile banking app turned to b annoying. I've been trying to run a transaction but it keeps saying ""authorization failed""",1
2022,Definitely love this app,5
2022,"Very poor app, I changed my phone and the app is asking me about token codes",1
2022,This app is good but it has no instant loan. Please put it,4
2022,Very easy to bank,5
2022,Does this app works abroad??,5
2022,"I don't know how it works here, I can't log in without a token, I tried to register with my last 6 digits of my card and my card pin but it failed... and I don't have a token",1
2022,Good,4
2022,Is good,5
2022,It wouldn't let me transfer. It saying account name enquiry unsuccessful. Tf!,1
2022,Very bad,1
2022,I want to log my account,5
2022,"Its so frustrating these days, my transaction history is no longer displaying,,,",1
2022,"Trying to install the app on my new phone is a problem, after visiting the Joseph Street branch several times. Shame.",1
2022,"Poor performance. I try to open account several times but it repeats one thing ""Error processing""",1
2022,It's hard for me to download and I also found difficulty in registering ussd it's like just tiring and when I tried ussd I ended up creating another account and it's just taking to much time downloading into my 1g ram phone 😭😭😭😭,1
2022,Can't view my transaction history despite applying the update.,1
2022,It is an easy to use app Keep it up I really feel secure using it because no additional cost to transfer money and it's easier to see your account balance Keep up the good work.God bless,4
2022,Good and reliable,5
2022,Fashion Designer,5
2022,"I try dailing *966#to check for my bvn but what I keep getting is that am not allow to use the service, and it has been happening since yesterday o, and I don't have customers care line to call",1
2022,"This app is given me high blood pressure to open is war,to check history is war,to do transactions session expired so I am tired of zenith app",1
2022,"Why can't I register my bank app with my card details when the option is there... And the one reason I am in need of the app is because my SMS and email alert is irregular. Now I can't even use the app, how do I monitor my account? This is so frustrating!!",1
2022,"100+MB size for just mobile banking app. Went to a Zenith bank branch (presid. Road Enugu) to register the app. After waiting for 3 hours, the staffs just kept sending me around. And they still couldn't register it. Opening Zenith was a terrible mistake",1
2022,This app is amazing but it's difficult to check account statement which wasn't like that before.,3
2022,Rubbish if i could rate this app with no stars i would have it has been fustrating since i downloaded it their service is close to zero,1
2022,Why is the App frustrating everytime. I tried to check my previous history transaction but wasn't open. Saying NO RESULTS FOUND. It frustrating I need to reconciliation since but it annoying me. App is bad experience,1
2022,Good,5
2022,"You people at Zenith bank should address the technical issues with your app. It keeps on logging me out saying ""session expired"" in less than a minute.",1
2022,I can't even creat an account successfully Why?? the app is very fraustrating,1
2022,It is a good bank and also a save one ...,5
2022,"The app isn't working as expected since after the last update, always shutting down, telling me expired session. The app needs serious work.",1
2022,"I've been trying to make transfers with my Mobile app but it's aint working, what the problem 😡",2
2022,That's an iPhone screenshot not android.,1
2022,The app has been restricting me from executing any transaction.. It keeps telling me UNABLE TO DEDUCTE YOUR ACCOUNT....,1
2022,Good,5
2022,"The app has been working fine until this week. It suddenly starts saying session expired before I even have a chance to do anything. I log in and within 1 minute or even less, it says session expired and logs me out. This is most distressing because I can't even make a transaction.please fix this bug. 😒",1
2022,Unable to view History of Transactions,1
2022,"Worst bank app. While using the app it just logs you out claiming ""session expired"" and this goes on and an... Delaying the progress of the transaction. Can't give me details of transactions, that is ""history""",1
2022,Excellent application,5
2022,"I can't always check my history easily. It doesn't come up for two days now. Again it would be nice if history transactions can have filter option. • Like viewing only debit or credit transactions • Or using amount range to narrow down search options Please work on it ASAP, it would be highly appreciated!",3
2022,One is unablr yo view transaction history. Kindly fix this,2
2022,"Nonsense app note useful at all, even the zenith ussd code is still trash",1
2022,"I did a data bundle yesterday and it didn't go to the recipient, and I was debited. And, for days now, I haven't been able to access my bank history. Please I want to keep track of what goes in and out of my account, thank you.",1
2022,"It's become terrible these days ,always closing by itself",2
2022,"Please my app just stop working, please i don't know what to do to it, this is what is bringing ZENITH BANK HAS STOPPED. ZENITH BANK KEEP STOPPING. Please i can't do any transaction on my as app, please what can I do?",1
2022,I can't sign with my finger print or initiate or confirm transaction with fingerprints. This is obtainable on other banking applications. But I can't get it right here.,3
2022,♥️♥️♥️,5
2022,"Why 😭😭, you guys should do something about this error stuff 🙏. I always enjoying using this App but now it seems like crazy thing ever 😔",1
2022,It can't install anymore 😭 I don't know what's wrong,1
2022,Nice,5
2022,What's with the session expired thing 😭😭😭😭😭,4
2022,This app has been logging me out recently.am just tired.,1
2022,I tried to put my password but it keeps on telling me user authentication failed,1
2022,"This Bank App sucks, since how many months now, it doesn't load transaction history. Is so frustrating my work",1
2022,Zenith Bank app failed to upload#,1
2022,Rubbish app. Cannot see my transactions.,1
2022,"No this is too bad please, can't even install the app after wasting my time and data",1
2022,"This app has been poor in recent times, always writing session expired before a transaction can be made.",1
2022,The zenith app does not even deserve a star... it never goes through. Whenever you're ready to be frustrated try use zenith app to make a transfer.,1
2022,Even to download the app...Is an issues it will finish download n restart downloading again u deserve 0 star,1
2022,"The mobile app has been very very poor this period, I can't login my app, even of I try doing so an error always occur which has never happened before, please you guys should fix what ever problem you're having with the network because it's not funny anymore 😢 😞",2
2022,Wait what kind of app is this? I havent even downloaded it and im experiencing difficulty already.. Been here for the past two hours trying to download but not working. Its just there hanged,1
2022,I have a challenge. Get get back on my app.,3
2022,I can't login the app showing an error occur while blablabla,1
2022,"I,ve been trying to download the zenith Bank app, but it's saying pending for hrs now, I have deleted All good pictures and videos I have thinking that my phone memory is full yet the same thing, what do I do OSONDU Kenneth.",2
2022,"I have a strong network connection but the app seems not normal. All my other apps are working fine but I can't even make a transfer, it's showing connect error, before the update it was showing something went wrong. What actually went wrong I really don't understand what is going on seriously it's so annoying i have been having this issue with the app please resolve this",1
2022,Nice,3
2022,It's slow,1
2022,Love everything about the app,5
2022,Your charges on my transaction is #15 and sometimes #17 instead of #6.97 Am fed up of this useless bank Someone cannot transfer in peace again,1
2022,102MB for Bank Application? That's too much,1
2022,Nive,1
2022,Why my mobile app slow to respond,1
2022,At first the download size threw me away 😂 and now I can't log in alaye give me my 10k oooo,1
2022,"Why can't I make transactions??? I try to make transactions and everytime, before I can even get to type my security pin to initiate a transaction boom a pop up modal saying expired session. Why exactly??? An app I opened less than a minute ago??? What's going on exactly??? I can't do anything on the app. Can the dev team handle this abeg, or I am moving to another bank with good mobile banking experience",1
2022,Why the hell do i keep getting logged out of my app,2
2022,"App keeps crashing when ever I input recipient account number, saying ""session expired"". Annoying .",2
2022,Cool and reliable,3
2022,I can't transfer from my app it keeps saying authorization fail. Is late year,2
2022,"When i open my account. I was ask to send my paspot which i did, and i also added my BVN. When i walk into the bank for my credit card, i was ask to also bring paspot, so i wander why.",2
2022,Good,5
2022,"Why is it not printing receipt all of a sudden. In this 21st century you are making us not to print receipt, no one likes screenshoting sms balance. Firstly the app can't geverate receipt for a previous, something other apps do feasibly, now receipt of the transaction doesn't come atall",1
2022,Zenith Bank is the most useless bank in the world when it comes to giving customers attention I made transaction since on the 2nd of this month and it was declined but to my surprised Zenith Bank debited me.,1
2022,Fail,1
2022,"What a bad update 😕, logging in is like fighting. I send screenshot and everything, so don't repeat your pathetic excuse. Fix the app, or simply I will close my account",1
2022,This is the most useless Bank App on playstore. Always crashing The Rating for this app should be less than half star. Google should take this app off playstore it's so annoying.,1
2022,I'm unable to login into my account using zenith bank mobile app.. please fix this,1
2022,Good app Giving me best of operation,4
2022,Best in it form,5
2022,"Kindly help, I downloaded the app but I can't log in",1
2022,I v bin trying to log in for two days now.... It refuses to register my phone saying it's only hardware token that can register,1
2022,D app is frustrating always showing service not available,1
2022,People are mad you are crazy are you going to download the the app now only understanding me robers I waited almost people are crazy,4
2022,Its constantly logging me off even after logging in it will log off before I can complete a transaction,1
2022,"I and my colleagues are facing a big problems concerning the etoken when ever the is having a network problems I suggest there should be an option of unblocking it within the app rather than always showing to the main office Frequently session expired,also frequent network problems, it's really annoying n headache The app must be thoroughly Chech up",1
2022,"Recently, the app times out too quickly. It causes loads of inconveniences as you try to login again and again. This update should be modified or reverted to earlier version.",1
2022,"App frequently says "" sorry your session has expired even when ive just launched it. Annoying!!!",2
2022,"This App is a total mess ,keeps timing out almost immediately after login . This isn't the first time I'm experiencing it. So not cool for a financial Giant like zenith . They should invest more in Technology.",1
2022,"This app isn't what I expect and there's a problem with the app, always logging out when performing transactions.",1
2022,I am surprised that I can not access the mobile app or USSD without the Debit card. Why must the debit card be compulsory??? It should be optional. I dont want the damn debit card. I could close this account right now any moment. So cumbersome a bank,1
2022,"Am not even giving this app 1 star because am sick and tired of it, I forgot the pin and pass word for this mobile app and I went to the bank for a change of pin and password yet it won't allow me to still login 🤦🤦, it keeps saying your account is locked you have to reset your password to login, when I can't login what kind of a nonsense thing is that",1
2022,"Na wa ooo shwooo I can't even see anything in the transaction history self, like the amount received or debited. Make una do something jor which anyhow update be all dis one na.",1
2022,"Imagine using a whole 100 and some MB data just to download a bank app, no be Juju be that? In fact I am not downloading again",1
2022,Most useless app of 2022. Nonsense,1
2022,I've been trying to install this app but it has never worked. Always pending for hours. What's the problem?,1
2022,Why can't I see my history and other transactions?....fix it,2
2022,So I can save money online,5
2022,I cant even get a loan from the app.. it really annoying,1
2022,"There's need for improvement. Transaction time sometimes change when u try to view transaction history which can make it difficult to trace errors. Most times it shows ""An error has occurred please try again later"". It's just too frequent.",2
2022,I changed my phone and downloaded the app again now to log in is a big problem for me... asking me to enter my pin+ token that's what i don't understand right now because when i registered i didn't use anything like token o,1
2022,"If there's any review like half star, then that's what I'll give to the app because I don't know how I'll try input my pin and token, then after sometime, it will show wrong information supplied. I've done it for more than 5 times now. I regret ever banking with zenith. You've got poor services. Try and do something or I'll just have to stop banking with you",1
2022,Worst app ever I regret having anything to do with zenith bank. I have not been this dissapointed my entire life,1
2022,This is pretty bad not able to switch my device. I can't login my zenith Bank account on my new device. Must i always visit bank for everything?,1
2022,"I have been using the app smoothly but ever since the last update which I regret making, the app has been misbehaving. I can nolonger view my history and the statement request to email is not always Updated. Please fix this issue.",2
2022,Cool,5
2022,International?,2
2022,"I can't login why.since I opened this account I haven't gotten any debit or credit alert even after transferring money to the account.if I dial *966# and press check balance,am told I don't have a bank account pls you guys should do something am tired I can't continue this way since morning nawooo",1
2022,"Since I changed phone, to log back into the app has been a problem, it keeps requesting for what I know nothing about, after inputting my details, it keeps requesting for Imtokens, please what's that self 😐😑",1
2022,This app looks like it scam I want to download it keep running,1
2022,It's been pretty reliable,4
2022,I need update on my app,3
2022,God is great,2
2022,Very easy and fast I do enjoy every bit of it,5
2022,"Nonsense bank, make someone was transport fair for nothing, just one card issue, you guys can't fix, what's the essence of having a zenith bank card if I can't use it for what I wanna use it for 😡, if I can give you guys zero star, I would have",1
2022,Awesome,5
2022,"Worst banking app, someone can't even login in peace,I can't even update because it will be worse,very useless bank,you are not trying at all.",1
2022,"I'm rating it one star and I'm still pained cus I wish it's possible to rate -10 stars but it's not.. Been using this app for more than 4 years now with no issues but ever since the last update last year, this has gone from a good app to a very terrible and frustrating one, nothing good even a lil bit about it anymore.. I can't even login to my account anymore, either says incorrect credentials which I know it's pretty much correct,or it tries to force me to use Token(not card)which I don't have",1
2022,"Hello, please, I need a customer service call, I don't understand my account, it is urgent please 😢😭😭😭😭",1
2022,"I can't get my full account statement when I request for it, keeps sending just one month",1
2022,Update the,5
2022,Please the app should have a dark mode for less eye strain🙏🏿,1
2022,Good,4
2022,Why am I having issues logging in I'm so offended Like it's spoils so many things for me Not me trying to make transfer and I can't log into my app Like that's disappointing This app is so fast I've never complained about this app up until now Like what is the problem. Please fix it,1
2022,I love this app tnks you for create it @ sani mai citta getso,5
2022,I love zenith bank app it has the highest banking service in Nigeria.Up zenith bank.,5
2022,It keep showing system could't process ur request,1
2022,"Does what it's supposed to do normally, but the lack of update and errors logging in have become tideous enough that I ask people to send money to other accounts.",3
2022,"I bought Airtime from my Zenith Bank and I was debited, mind you this happened 4/02/2022, 8:48pm Friday last week.. I was debited but the airtime for my network 9mobile didn't enter my phone at all I contacted the customer care of my sim they said they didn't receive anything from the bank in order to credit me with the airtime, I was told to conttthe bank since I was debited I contacted the bank, sent email but wasn't given the appropriate response untill now the money haven't reversed/ sort",1
2022,I love this bank 😍,4
2022,"Great in the past, poor in recent times.",1
2022,Feb 2022 and the app still sucks. Nonsense update,1
2022,Trying to log with a new phone was ask to put token+pin which i don't know what to do,1
2022,Lovely app,5
2022,Excellent,5
2022,The app is wonderful,5
2022,Not really good,1
2022,Sincerely this app is the worst app ever I would be alerted and it won't reflect on balance when credited u guys need to update this I don't know why u guys change the app self,1
2022,Scam scam,1
2022,fix your app it very annoying,1
2022,Terrible experience. Shameful for such a giant Bank.,1
2022,"I hate the bank, app and costumer service. I opened it for my business but I can't even use it. There is always a mistake with the transaction. It never reaches the receiver but I am always debited. It is my money for Christ sake. Give it back to me. I am tired of being a constant complaint in the bank. I am even familiar with the security. Just give me my money so I can close this account. ASAP. @zenithbank",1
2022,Om,5
2022,"Am yet to get the latest update, still on the old mobile, why?",1
2022,Am unable to check the statement of my account on my mobile app,1
2022,"I can't transfer more than 100,000 daily ,how do I increase my daily transaction on my Zenith application?",3
2022,This app is awesome easy going . I haven't experienced any issue with it . Very nice,5
2022,Thanks you for your help me out...,5
2022,Good and beautiful,5
2022,"I can't login into my account, why? Is telling me only hard token required, why?",1
2022,Close down your branch at roumoula they are thieves,1
2022,It's bad and i have problem logging in the account since November,4
2022,Best application,5
2022,Ok,1
2022,Very bad customer service on your website,1
2022,I wiped my phone and re-installed the app again but I can't login because it keeps saying I should go to the bank and request for an OTP. Very stressful. I used other bank apps and it wasn't hard to login after re-installing them,1
2022,"This app is one of the gtreatest bank app i have ever seen, it deserve more than five stars.",5
2022,"This app is fraustrating. The app takes long to log in, takes long for transfers to drop, doesn't show transaction history, even when it decide to show it's not in sequence. Please work on it.",1
2022,"Pls why is this happening, I cant login into my app, while before updating I'm using it, but now saying I should use only mobile token, and I used to received email saying I have login while its not. Pls solve this case for me.ness",1
2022,"This app has been 100% failing and frustrating in the last few days since I updated. One cannot log in because it keeps reporting error, try again later. I've got in touch with your people via Twitter but they offered no solution. Fix this quickly; it's annoying. If it's possible to give negative zero (-0) that's what I would have given.",1
2022,Perfectly awesome,5
2022,"Please I can't even access my history, it keeps telling me ""No result found"" I don't understand, and I don't even remember cleaning the history or so, so why can't I access all the activities I have been doing so far, please rectify this",1
2022,The Zenith Bank Mobile App could not be installed here.,5
2022,Good service,3
2022,Hmm I can't login on my divece I got a new phone I can't login on my mobile app I don't know what is wrong here,1
2022,I have never found necesity to retire it in my 2-decade long experiece,5
2022,The developer should be sue I have been trying to log into my mobile app Ever since it's been upgraded its always difficult to access the app,1
2022,Please Update your App. Your App is always giving serious login issues this days and you don't have any new updates for the past 1yr uninstalled the App on my phone. I always keep looking for a new updates on play store but none.,1
2022,"A very poor banking app. Network is always offline. ""An error has occurred please try again"" if you want to use zenith Bank app. I will advise you to also have other bank as alternative because 70% of the time Zenith will disappoint you. Last last all your app does is ""session expired"" when it's not even up to 2 minutes. You don't deserve a star",1
2022,App not working properly,1
2022,Update app boom u can't login again,2
2022,The app is always having issues opening,1
2022,I have been trying to send money but it keeps saying authentication failure try again later which I have for so many times... What should I do?,1
2022,The update makes the app frustrating,2
2022,Very good,5
2022,Pls i hope u have upgraded,5
2022,"This app really consume all my data..,the app is a criminal and so annoying.",1
2022,very Horrible app,1
2022,Hw can get token pin to confirm my token since too days nw am trying to check my account balance is not working pls hw will I get pin +token to confirm,2
2022,What I don't understand is why a bank app should be 102mb? Just say you don't want us to use the app,2
2022,Please i need my A T M card,1
2022,"My experience with your app is not a good one at all...since I changed my phone, have not been able to access my account and I have gone to two different branch because of same issues with an hour standing,yet nothing was done till now..",1
2022,Wonderful Try out,4
2022,"I am a new to the this whole system, with a new account, I find it difficult to register my phone",1
2022,"Very poor, i have spent three hours in d banking hall here in ikom cross river trying to get ATM, i feel like am considering the closure of this cooperat account.",1
2022,"Poor banking system, customer service zero, app zero, nothing about them is good. Access, UBA are far better",1
2022,Excellent,5
2022,"i cant register my account with card, it keeps requesting for a hardware token and the app takes up too much space",2
2022,I love it,5
2022,"This app is really giving me issue. I have registered but if I want to log in, they will say my account is locked. I just have to uninstall it and download again",1
2022,Love It☺️,5
2022,"What happened? I can't disable any of my debit cards as of late, not to mention short session period lasting just seconds.",4
2022,"The way the app keeps closing this past week is not funny. Developer, please do something about it or please show me the way out. I came here to see if I need to update it but there's no update option which means my version is up to date. It just logs me out. Up to three times in one transaction. Not that I'm delaying oh.",2
2022,"Hi..I am in a jam at the moment. I restored the app on infinix hot 4 after my phone crashed and to register the new device ,it gave me the option of using card details. But i kept getting only hardware token can authorise the request. I can not get that cos am outside the country. What can I do",2
2022,"The app is okay and good for now, can you guys try and upgrade it....it looks local sometimes",5
2022,Good app,5
2022,This app has not been working well since I transferred it to this phone.,1
2022,This app is old and to upgrade is difficulty,2
2022,It's found so useful.,3
2022,"Damn, dis app is nw frustrating.... It ain't show the statement of account no more 🤦🏽‍♂️ please work on that....",1
2022,Always crashing my transaction history. I can't even see my transaction history when I click on history tab. This is really annoying,1
2022,Is it possible to have more than one account registered on the mobile app?,3
2022,"I don't know what and the why but you guys are not ""doing well"" at all! You might not need our monies but to have a fully functional mobile app one day and the next zero access while all efforts to uninstall and reinstall, re-register, even going as far as to the branch office proving ineffective, is very faustrating to say the least. Why fix what works? The app was working before! It's been two weeks now and you have not gotten your acts together. Not good!",1
2022,What's happening to the app?? I always find it difficult to log in to my account except I use hotspot... Please make amend,3
2022,I have the same problem everyone complain about why please do something,1
2022,I Just open an account and tryjng install the zenith bank mobile app since yesterday and it kept saying pending.,1
2022,I'm have such great experience with this app. You can literally do most of the things you need the bank for right from home with your mobile app. Well done Zenith Bank.,5
2022,"What kind of problem is this? Since the last update, logging in has been a problem. I have even uninstalled the app & reinstalled it, same error problem. Honestly, if there's ½star or even less, that's what my rating would've been. For the many years I've been using the app, as well as the bank, I have had no problem so far. But it's like, with the turn of the new year, y'all just went on and messed up the whole system. Even now I still have a #500 Glo recharge card that never got delivered.",1
2022,I can't send a statement to myself and it really pissed me off,1
2022,Hey I have been using this app for a long time but since after I changed my phone is been difficult to assist it up to now,1
2022,"I have been enjoying the app until recently that opening the app is a war of time between us, it gives giving me error message ""an error has occurred pls try again later""",2
2022,I love it,5
2022,Not installing,1
2022,Changed my phone downloaded and I have not been able to login went to the bank that they will fix it nothing has been done,1
2022,Looks ok and nice to work with,4
2022,I can't download the app..and the money they deduct when someone sends me money is annoying 😩😔 you all sucks i can't transfer.. the app is still downloading for over some hours now,1
2022,Thanks I love you because you don't feel your customer thanks,5
2022,"I haven't been able to login since I changed my phone, it keeps showing ""only hardware token"" I don't understand why it keeps showing me that 🤷‍♂️",1
2022,Great,5
2022,Very bad dey will just withdraw your money without not telling you they will say is for automatic message,1
2022,It's Good,5
2022,Good,5
2022,"I have not been able to access this mobile app service since November, I thought it was a temporary issue, but till now it is still the same, I have uninstall and reinstall, updated all is same. So this issue is so big for zenith bank app developer to solve. I will recommend Google to remove the app then since zenith bank is confused.",1
2022,the app not good,1
2022,is working very well and very fast sometimes because of the network after that I like use the app is excellent,5
2022,Terrible customer care service 👎👎,1
2022,"Can't log into my account for a while now, anytime I try to log in I am show and error message, please fix the problem.",1
2022,I tried making my account available for transactions but it's not working,1
2022,Can't login several times. Logins give a kind of trouble,1
2022,I don't understand why you just can't print your 3month statement with your app. You put in the details yet it would print just one month,1
2022,So nice,5
2022,Why would my app be asking me to retry later due to an unexplainabke error? Since I updated the app it has been frustrating life out of me. You all shoukd fix your rubbish please.,1
2022,"It's been a frustrating moment everyday or anytime I can no longer open the bank mobile app over 3weeks now and I went the branch inside the local airport to complain buh after series of solutions given by the customer care, It did not open till now and have just deleted the app and redownload it again buh it's not accessing in. Pls do something about these on time.",1
2022,"I cant view my past transaction history, the user interface always makes me feel like I'm buying something from Mr Biggs the fonts stupid i just feel like they should change everything about the apk its frustrating",2
2022,"One thing I hate about Zenith Bank Mobile App is that they don't give there customers loan, I think they should learn from other bank like GTbank, GTbank will borrow you money easily without going to bank... Maybe you guys should find solution with that.",2
2022,"What rubbish is this? The app keeps downloading waisting my 103mb x 6, downloaded in another phone and sent into my phone yet it can't be installed. More so there is no option for Gotv subscription or other bills payment. Those mean that the app is only for DStv . The app I think does not meet the standard of Zenith Bank. I think the update done on the app is below standard, more features should be added, process of transaction should be made more friendly and easy for client. Security is ok",2
2022,How do I update my app to the latest version?,1
2022,"U no show love ooo U debited me last year, I came to your branch to complain u said l should wait for 15 working days after I waited for almost a month u still didn't return the money a week ago I recharged from my bank 500 u people debited me and the card did not get to my phone and u don't refund the money now I have not left in my account u people con dey put - 350 because of bank charges what about my money u people dey collect without refund it I swear I dey come ur branch at agege tomorrow",1
2022,Great app,5
2022,"I can't log into my account after switching my phone it keeps telling me only hardware token allowed and I I've never used the token before , I don't even own a hardware token",3
2022,"Woefully designed app, only hardware token can register a new device which is nonsense, customers with debit card can't register a new device if one phone is new.",2
2022,The app recently time out in less than 15 seconds. This is frustrating,3
2022,Excellent,5
2022,"Zenith Bank is now something else you people are not even worth one star talkless of 5, since October 27 I made a transaction 20k with zenith Bank ussd which was not successful but I was debited and not reverse since then they keep telling me the same story that We regret the inconvenience the delayed response might have caused. Please be informed that feedback will be communicated to you once available, see if ogun know want kill you people one after the other return my money back",1
2022,It's so Great 👍🏻,5
2022,I have been lately having problem with the bank already if l download this app and it misbehave too than done with this bank,1
2022,"Please why is this App Soo heavy, First Bank is less than 23mb, GT bank is 12mb and other bank is not more than 50mb while yours is 102mb. It's taking time to download and having issue installing it after Download. I have known ZENITH BANK to be the best when it come to technology in Nigeria banking industry therefore please do something about this .",1
2022,"It keeps telling me ""session expired"" every time I try to execute a transaction barely up to 5 minutes and I can't even send money when I really need to. This new update is real trash!",1
2022,This app is completely useless. If it's possible I'll give no stars!,1
2022,"I've been on this app for the past 3hrs trying to get my transaction history but it keeps telling me ""No results found"", meanwhile after several trys, it finally shows me a distorted history with the dates and time all mixed up, then when I refresh, it goes back to saying ""No results found"" Tried getting an email statement but that one too came out with the date and time all mixed up This is so frustrating.",1
2022,Please work on your User Experience. We can't continue visiting your branch office everytime we change phone or uninstall app. It's frustrating. I should be able to log in back into my account without visiting any of Zenith Bank office,3
2022,I opened an online account and i was trying to activate it but it is not activating,2
2022,Nice,5
2022,"Change phone but unable to log -in on the new app. I got this warning message""You cannot login with thid device, it is already registered to another profile.",1
2022,Stupid app,1
2022,Good,5
2022,"Hello Guys! Please have you people updated your App.? This you do I have not received the latest version, can you people help me with the latest Version of the App?",1
2022,This is the worst bank app I've seen. Over a week ledger balance is greater than the actual balanc. I cant even confirm the transaction. I'm really disappointed,1
2022,"I couldn't login since I registered it keeps telling me that my card pin is authorized, what a useless app",1
2022,♥️♥️dts all I can say,5
2022,The service of the bank is really pathetic. They won't value your time at all. It was a mistake that I opened my account with Zenith,1
2022,Anytime I install this app it says another app has already been installed on my device. What to do?,1
2022,It's a good app,5
2022,Why can't i download the app,1
2022,Am so disappointed every 8pm my money will be debit and how comes month charge's 2000 gaskiya am not happy,1
2022,I give it cool,5
2022,"If I see my money refund I will increase my rating , 10,000 naira since October last year",1
2022,Error message everytime I tried to login. Really need to work on your app,1
2022,Honestly speaking this mobile app was working just fine until the new update now I can't even login while using GLO network sometimes it will log me out automatically please fix it before I change my mind from using zenith Bank thanks,3
2022,I can't install app on my phone. I need help,1
2022,Good app,1
2022,"I have not been able to use the USSD for more than a week now and for the past three weeks I've been trying to download this app, it's not downloading. It's just wasting my data",1
2022,Good,5
2022,Can't download anything at all,1
2022,So so great indeed,5
2022,It worked fine before but lately the app takes forever to open and no improvement after deleting and reinstalling. CS couldnt do anything about it either.,2
2022,This is a wicked bank My account was zero naira before but now is -5000 Let them make it -10000000 fools I don burn my bank card I will never deposit fools,1
2022,Since I change my phone have been having issue to logging Nd it frustrating 😔,1
2022,Works very well for me,4
2022,Excellent,5
2022,"This new app is a disaster can't login in peace, asking me to register my phone only by token,, how can i get token oo",1
2022,"This app is not updating history, I don't know how money is being debited",1
2022,"Poor service, over charge, the remove my money for no reason alot",1
2022,Satisfied with this app,5
2022,Please i can't receive email statement with my app please do something about it,1
2022,Good,5
2022,I need help am trying to fill in the details what do they mean buy account password and transaction 📌,5
2022,Fantastic,5
2022,"This version is rubbish, it keeps hanging!!!",1
2022,I dont understand why I must register my new device with only hardware token..Zenith bank is always coming up with ways to frustrate customers. Customers should be given the opportunity to choose what they want you people can't just impose your hardware token on me by not allowing me to log into this app,1
2022,The app has been really frustrating I've not been able to register on the app because it's not generating otp maybe when I'm able to do what I want to do I'll come back and change my rating,1
2022,Please am finding it difficult to download the app,1
2022,Excellent,5
2022,Glad to report the challenge I had has been resolved after I cleared my apps cache. App is now five stars for me once again,5
2022,Can not programe on save for me account. Always rejecting it. Is not working,1
2022,Can't even log in and since when do I need Hardware token to log into the App my transactions have all been failing and I can't even log into the app,1
2022,Very fast and smart for transfer and so on,5
2022,I can't download it,1
2022,Can't even installed it .what wrong with the apl,1
2022,Very very poor app i've change my and now i want to logging in to my device but its show me i should use token+pin i download the token e-pin to activate but is not working it keep showed me Activation unsuccesful. Please help me to fix my issue abeg🙏🏻,1
2022,Pls you guys need to work on this app as is very frustrating these days. I cannot do any transaction is either not successful or being debited without value and you still have to visit branch before it could be rectified. Pls work on the app. Thanks,2
2022,"Can't update, your app find it difficult to update my existing app. For three straight days now.",2
2022,Awesome,5
2022,Nice app,5
2022,Am out side now,1
2022,"The new update is filed with bulk errors, worst experience ever",1
2022,This is not working with my bank account zenith.,5
2022,I can't seem to login for the past two days now. What's going on???,1
2022,Was useful,5
2022,Interesting lovely and reliable,5
2022,I can't login the app on my phone.,1
2022,Pls u still want to download the app can i verify bvn here,5
2022,I have been having difficulty logging in for some days now. What is going on zenith bank?,1
2022,"Unable to download the app, please you guys should work on the app or you close it forever",1
2022,I have finished creating my account number on this app and was successful But one thing stopping u guys from getting this 5 star ✨ is that i was unable to log in to my app with my bank details its showing me log in error Pls fix it,4
2022,Incredible,4
2022,"See I don tire for this bastard bank of a thing, since January 8 2022 have not seen my 19200 see een you people don't have human feelings at all till now I dey borrow money to buy food. Dont worry tomorrow morning i dey go to sango bank to cause trouble in your bank dey go see weere I meant foolishness. U never reverse my money I went to zenith bank that is closer to me, to complain, I was given an error dispense form and i filled it up then I submitted it one of your personnel that attended to",1
2022,"This bank is getting worst by the day. I cant log in, I cant use ussd. To make matters worse, I'm one of their pos agent, both the pos machine and the agent mobile app were not opening for 'transfer' option. My customers left in anger. Kuda is really better than all these idiotic banks with their stupid charges. I wont operate the pos for a month until they develop sense. If any of their customer care agent should dare call my line, the insults they will receive... let me just stop here.",1
2022,"Please bring back the older version because this version is giving problems, sometimes I won't be able to log in, it always shows error except sometimes I would be lucky to log in",1
2022,Awesome apps,5
2022,"I can't view my statement and even send statement to myself. The app keeps logging out few seconds after logging in with this caption""Warning Expired""",1
2022,What's all these session expired? I'm not enjoying this app. So annoying,1
2022,"Roll back this useless update. I'm tired of all the inconveniences the app has now. Can't log in without a Vpn or a stroke of luck, I recharge you debit me but the line isn't credited , I transfer you debit me but the account isn't credited. And yet you don't reply fast to these complaints via email.",1
2022,Thank s to this app am very interested to zenith Bank,1
2022,This is so frustrating anytime I try to transfer money it always shows session expired.,1
2022,"Why can't I login my details on the app? There's an option for card+pin details, yet with correct details it won't work. You'll still be referred to get a hardware token. If the option is not working, why put it in the first place? This is absolutely frustrating!",1
2022,"The app is not goid anymore, it keep saying error occur",1
2022,The app used to be good but now it's a complete mess. Very unreliable.,1
2022,Nice app,5
2022,Several drop outs in the middle of transaction by the app due to perceived idleness frustrates users. This happens when you are still active and still using the app. Please review you app functionality for better service to users. I give app 2 stars.,2
2022,I passionately hate zenith for this useless mobile app you created for your customers for the purpose of making banking easier for us without knowing you added more problem to our banking.I will rather abandon your bank than wasting my 1500 for token just log back my account on my new phone.And I still have to use my data to download the token app and zenith app.kudos to other banks.,1
2022,For a while i can't seem to access my account through the bank app. It has been frustrating 😠😠😠😠😠all it keeps showing is an error has occurred,2
2022,Since have downloaded this app...Am not allow to open any new account on it...it's really frustrating 🤦,2
2022,"I've been trying to log into my mobile app, it keeps sending error messages, since the last 3days,please what's happening",1
2022,Failing to install app.,1
2022,So amazing the App is is really good but its slow thats just the problem so am giving 4stars till the problem is fixed i will give 5,4
2022,So good,5
2022,"Every single time I want to open the app, they say an error occurred. How many times will the error occur before I can enter the app????",1
2022,"The apo is not working properly, I can't login on my new mobile phone.",1
2022,"Great app, I have no complaint for now.",5
2022,"Downloaded the app refuse working I have also been trying to reactivate my debit transaction,I could 😒 what's with it",1
2022,This app has been a nightmare since the update!!!! Please fix it,1
2022,The app keeps closing with session expired message... I cant even complete a transaction successfully,2
2022,Useless app😨,1
2022,Nice,5
2022,Pls how do I get the new zenith mobile app,5
2022,This is the most useless banking ap I've ever seen. Crashes everytime with no meaningful error message.,1
2022,I love the Bank,5
2022,I can't log in i only use ussd to send money,1
2022,"I tried logging in the app and it keeps telling me ""an error has occurred please try again later"" So frustrating",1
2022,"I started having problem with this app when I formated my phone and wanted to log in to my account back. It's the same phone I used to register into this app and now is telling me to re-registered again and enter some e token pin,when my phone it's not a new phone , something should be done please.",3
2022,"With this new version of Zenith Bank mobile App , you can actually do alot compare to the old one. Kudos to the Team. Well done",5
2022,"Good, but need to improve on your services",3
2022,"Since the update, the app has been frustrating.",1
2022,It can be better,3
2022,Worst banking app😤😤😤😤,1
2022,Please logout all devices in my app,2
2022,I can't even registered a bank app despite the fact that u own a zenith bank account Keep telling me in active Zenith bank app sucks,1
2022,I've been having issues for about a week accessing the app easily and this is embarrassing,1
2022,Nice app,5
2022,This is the fourth time I'm installing this app again. I can't even log in. Keeps saying an error has occurred. Please fix this already. It's frustrating,1
2022,"Mine wasn't working, Uninstalled it, since then it doesn't want to install, I dont know why",1
2022,Very Nice App,5
2022,Very frustrating App. Can't even log in for 1 month running and no information whatsoever as to what the issue is,1
2022,"Whenever i try to login the app, it shows an error has occurred",2
2022,"I regret banking with zenith this is the most unresponsive bank I have experienced. I have not been able to connect to my ewallet despite calls, several visis to the branch, unresponded chats, emails etc It's really unfortunate that I got myself into this mess",1
2022,Incompetent idiots. Nonsense app keeps giving an error message anytime I want to login.,1
2022,Great,5
2022,Worst app ... Always saying error if you want to login ... Zenith need to do something fast 😠😠😠,1
2022,Why does it keeps on showing that I don't have an account?what's the problem??,1
2022,"I can't access my account ,what is happened to this App now?",1
2022,"You've got to be doing better than this. Why do I need a hardware token to use the app I've been using on the same phone, simply because I reset the phone?",1
2022,I don't know what you guys did to this app but for weeks now it's been a mess. Chooses when to allow me login. I almost got scammed because your support team is unavailable and a fake Twitter account almost got to me. Fix this ASAP. Once I get to log in I'm moving all my money out till you get your act right.,1
2022,Very easy and reliable 👌😊,5
2022,"Very frustrating app. I can't seem to login,. You need to fix this bug. It keeps tell me authentication failed. Like why?",1
2022,It's a terrible week for zenith can't log in I wonder were your problem lies .....,1
2022,"Why is your mobile banking app so useless and ridiculous ? The last time i used your app was when i was using iphone 7, i have a new phone now which i just downloaded your app on but i can't even gain access, always telling me AUTHORIZATION FAILED after several attempts. I can't even use the USSD code also asking me to contact your customee care line which i did but the reboth kept asking me if i was there after pressing 4 requesting that i wanted to speak with an agent. U pple are not helpful.",1
2022,It misbehaves often time and seems too large...,2
2022,"You guys should remove this nonsense app from playstore and do a new one. It will not cost more than $100k to do a new one. With the customer base you have, you can easily make that money in a day. The app is not working like a proper financial app. 🙄. Get a reliable app development company to do this for you. This is just an advice because nor be me go lose money. The more customers can't access the app, the more you lose money.",1
2022,Very good,5
2022,This is giving me problem i can not login,1
2022,"Logging in for the past few days have been a nightmare. Imagine if zenith is the only bank account you have and there's a matter of life and death that needs urgent financial attention. This is so crazy. Even as at the time of this review, their app isn't still accessible.",1
2022,Anytime I try to register it says error,1
2022,"I choose not comment for now until after use cos with negative reviews I'm seeing here, Im afraid",1
2022,I just open Zenith Bank Account and I've been UNABLE TO DOWNLOAD the mobile App since yesterday.... I just hope in not getting it wrong with my decision to open an account with Zenith.,1
2022,"Its a poor app,i cant register,though my account number is correct, am told no records of it found",1
2022,It is a nice app,5
2022,Good,5
2022,"This is so frustrating. This is the second time I have uninstalled this app, still I can't login. It keeps popping an error has occurred please try again later. Pls help",1
2022,"Hello zenith Bank, I just bought a new phone and I can't login to my account, why am I having this experience",1
2022,"Close to two weeks now I was unable to login, anytime I tried to login it keeps showing me, an error as occurred. Please try again later. I uninstalled it and install again. Still showing the same thing",1
2022,Can I open the app without the ATM card number,2
2022,"All I will say ZENITH BANK you guys should better improve, your app on most occasions makes it difficult logging in, outside that you can wait forever to get notifications of credit alert on the app...beg make una improve your services you guys are almost going analogue.",1
2022,wonderful,4
2022,"For the past two weeks now when ever I want to log in, it keeps telling me that an error has occurred. I have updated, uninstalled and reinstall but it's still same problem.",1
2022,I got frustrated when trying to login to the App. Always display Too much error Message,1
2022,"My colleague in the office was debited twice and the transactions was declined, one of the transactions was credited back and the second hasn't been resolved..this is so bad and she has done all possible requirement and nothing has been done yet",1
2022,Pls what is happen to app am trying to log in since last week now an error occur since that is what his saying pls what am i going to do,2
2022,"I wouldnt give any star at all if I could. What's the essence of having a mobile app if you cant use it? It keeps giving an error message when you try to login. I have uninstalled and reinstalled, it's the same error message. Can you fix this, please?",1
2022,"Can't log in as it keeps showing warning an error has occurred,try again later. Please fix it",1
2022,An error occurs everything.....please fix it,1
2022,"Terrifying. This is worst banking app on the Google play store. You can't log in, you can't do anything. It only says, ""Sorry, an error has occur. Please try again later"" Disgusting.",1
2022,Getting worse by the day. You guys need to up your game. I have been having problem logging of recent. One cannot even rely on the APP for urgent transaction unlike in the past. Please fix the problem or you may risk losing clients.,2
2022,Can't use my app please,1
2022,This app doesnot work at all. It keeps telling me authorization error. Even when i use my token for transactions which eventually never goes through. I have been having this issue since this app was updated.,1
2022,Have been showing an error occur for days now.,2
2022,I've not been able to log in to my account for 2 days now... My bank App! You guys love to play with peoples monry huh?,1
2022,"Bad customer service and app ever. After reaching to them, it will take days before they respond and after responding they'll tell your cause will be resolved in 3-5 working days to no vain.. I'd prefer WEMA to this incompetent bank I once trusted but don't anymore.",1
2022,Good,5
2022,"I can't login easily, always an error has occured ,please try again. Please fix this nonsense!",2
2022,Nice bank,5
2022,It has refused to install.,1
2022,I can't reset my password Y,2
2022,Very good,5
2022,Can you guys have option to increase daily limit? The App is lacking many functions . 😏,2
2022,Very fast and friendly,5
2022,Why is it to difficult to access my account on the app after changing my phone? This is very very bad.. Please try and fix the problem. You can't just log us out of our account simply because we changed phones.,1
2022,"I have been trying to get access to my account on my phone but is not working, it keeps telling me that i don't have access to this service that i should contact my bank for assistance please tell why is it showing this cause i have done all i could do but it's not working please you people should try and work on it please 🙏🙏🙏",3
2022,It doesn't work on my Samsung erro message is am already logged in but of I log on an iPhone it works ☹️,1
2022,Really good,2
2022,"This new update makes it difficult to login because the buttons are not responsive. The previous version was perfect, please release it again.",2
2022,"Everytime u try to log in,they say an error have occurred Everytime..useless app just embarrassed me in a store..I'm never use ur bank or app again",1
2022,Good,5
2022,"Very poor. I couldn't log in for days ,even after uninstalling and reinstalling. Yet, you guys have not done anything to resolve this issue. Too bad of you",1
2022,Nice,5
2022,It is very frustrating and disappointing that i can't use your app for the past one week now. It kept prompting error occurred and you are yet to rectify the issues even when other customers has reported same issue.,1
2022,Nice and cool app,5
2022,It's one of the most useless banking app so far in Nigeria.,1
2022,"My app refuse to make a transfer for some time now i only use my atm and it does not make me feel comfortable , if not i have no problem with the app just feex the bug and am good",1
2022,Y'all do negative balance. Not cool.,1
2022,Ok,5
2022,I can't download this what's going on,4
2022,My zenith bank ...my backbone,5
2022,Amazing,5
2022,Rubbish I'm trying to install the app it was telling me to fix other ways to install,1
2022,Great app,5
2022,I made a transaction but the problem is that the person I did it for did not see it,1
2022,"I cant login to my mobile banking app, i keep getting "" an error has occured. please try again later"" message",2
2022,Ok,5
2022,"Ive been trying to login and it has been telling me ""an error"" occurred......Why is this happening?",1
2022,Not satisfactory because I wasn't able to complete my transaction.,5
2022,"I changed my phone and it's been difficult registering my new device. After clicking the 'register phone' icon and inputing my card details and card pin, it shows an error message instead. The error message often reads, ""you can only use hardware token"" and I don't know what that means.",1
2022,Useless app All the time an error has occurred,1
2022,Updated my app and now it always say error try again,1
2022,It's a very nice app.,4
2022,NICE,5
2022,"It's been very frustrating for a while now to log in to the mobile app, it keep giving error message of : an error has occurred pls try again later. You need work on your app to enhance performance.",2
2022,"Ur app is horrible, I can't login after changing my phone. And I need to use my zenith mobile app right now, please whoever is available should do something 😡",1
2022,"Keeps getting error has occurred message, that I should try again. Very annoying. Worst update so far.",1
2022,Someone can't generate receipt for past transaction,2
2022,"Login issues every time, pls fix it",2
2022,Awesome,5
2022,"For days now I haven't been able to access the bank app, Even after updating it I still can't login. What's the problem, I don't understand@zenithbank",1
2022,Good,3
2022,It's good way,3
2022,This app is very troublesome. Since yesterday i have not been able to open this app. It keeps giving error. And this is what it keeps doing.,2
2022,I can do transfer. I regret banking with zenith Bank.,1
2022,The app doesn't work with Globacom. I have to use my mtn WiFi before I can access the app. There have been times this has put me in very bad situations.,1
2022,Like it,5
2022,It has been days now and I can't access my app😡it keeps saying error or provide username when there isn't one,1
2022,Good,4
2022,Best Banking app ever.. but checking history transaction should be made easy generate a receipt..,5
2022,"Being having issues with this app for the past five days now. Whenever i want to try log in, it kees telling me an error has occured, please try again. What could be the matter please. I restart my phone, still the same thing. I uninstalled the app and download again, still the same thing. Help see to this please",1
2022,Awesome,5
2022,Best 👍😂,5
2022,"I ve not been able to login into my app. I sent a mail to zenith direct, and i was told to update to the latest version, meanwhile on this app store the latest app is October 2021.",2
2022,"Changed my phone and it's been difficult launching the app. Went to the bank and I was told they were gonna fix it and up until now, I still can't launch the app. It keeps saying ""Error occured"" and I keep receiving mail of successful logins but the app itself isn't even opening or showing the dashboard. It's so appalling and disheartening.",1
2022,"You guys are fraudsters or have bankers who are fraudsters! I regret opening an account with you and can't wait till you guys finally decide to look into my matter before closing down my account with you, THIEVES!",1
2022,This app is really useless... having difficulty in opening the app.,1
2022,I don't understand my mobile again isn't longer working. Showing. An error has occurred. Please try again. Please I need a feedback. Thank you,5
2022,Very useless. You can't sign up without going to bank to either request for a hard token or ATM card. Which other bank does that in this modern world ? I have over ten bank accounts and I have never enter any branch of about 8 of them for anything mobile app or internet banking. Poor.,1
2022,"I can't access my account with this mobile app it's saying warning, an error has occurred since morning even after updating the app it's still saying the same thing, it's very annoying.",1
2022,"This app isn't working, what does ""an error has occured please try again later"" mean actually.",1
2022,"Even after the update, showing ""Error Occured, please try again later"" for over 30-45 mins 😡😡😡😡😡😡😡😡😡😡",2
2022,This app is frustrating You enter your details and it keeps saying error has occurred,1
2022,Dont have bank services on my mobile to start save4me.,3
2022,Best among all,5
2022,"Hi, please I can't log in to my account since yesterday evening. I really need to make a transaction. It keeps saying error trying again later",5
2022,I'm so pissed right now If only i can give this BC of a bank zero rating and still drop my comment I was sent money twice and its still not reflecting on my app. My transaction history is showing no result. Y'all better sort it out,1
2022,When is the new version coming for Android users ??,2
2022,Useless application,1
2022,Excellent,5
2022,Not really giving the expectations,4
2022,After updating the app. It is saying error try again later. I have been trying for the past 2days now,2
2022,The app is just requesting for token And I've changed my phone a year ago,1
2022,Very good and I'm enjoying it,4
2022,Nice one 👍,5
2022,"Since last update, app is as useless and frustrating as Liar Mohammed.",1
2022,Easy and save to use.,5
2022,"Trying to login into another phone, for more than 2days now but there is no way. What kind of problem and bank is this, now i want to transfer money to the person i bought something from, but impossible i feel embarrassed",1
2022,Awesome app,5
2022,"Since I upgrade to this new app, I can't register new device, nor login the app.",1
2022,"The app is just downloading forever, wasting my data and it's not entering.",1
2022,On able to log in my account I don't use a token but keeps requesting for token,1
2022,Trusted,5
2022,User friendly,5
2022,"I installed the zenith bank app and I've been trying to open an account, it has been saying ""Service unavailable"" for several hours. What do I do? I need to open an account urgently.",2
2022,I love this app,5
2022,How can this be 102mb? After downloading two times not working still.,1
2022,Having login issues why? Please fix abeg.,2
2022,Great,5
2022,I hate it when ur being asked to save beneficiary and it noway to be found on the app.,1
2022,Very nice app😘😘😘,5
2022,Fine,4
2022,My is awesome,5
2022,The most useless bank app on the play store. They are only interested in making you pay for trying to switch to another phone. Why must you sell your etoken to your customers while other banks give it free of charge. Other banks apps like Firstbank and Access bank can be used on more than one phone except ZENITH Bank app. Very greedy bank. It very annoying.,1
2022,Nice,5
2022,Why was the virtual cards options removed? I can't find it.,4
2022,I was so exicted after opening an acct with Zenith at the nearest bank.So I decided to download the app to transfer and recieve alert but ever since i tried registering and I input my account number after loading for several minutes it keeps saying error loading...at first i thought it was server issues but then i switched to my other network it kept on writing the same thing...it is frausting to download an app and end up not using it.I need a response please.,1
2022,Good app but charges much,5
2022,"Really frustrating, I wanted to do transfer also to check my bank statement , I could not login, start saying error occurred , trying again later more than three days now. What is the solution",1
2022,"Pls, enable dark mode on the app. Did you actually upgraded the app cos I can't see any difference?",4
2022,Pls include share previous receipt for better reprencess in your next upgrade Thanks,3
2022,I downloaded and registered using ATM card but i dont know where to see the full card details on the mobile applicatio. Need your help and guide,1
2022,I love it 💖,5
2022,"An error occur , always showing error",1
2022,Perfect app,5
2022,Very good,5
2022,No update of the apps on android ios has been updated,3
2022,"Greetings,  I attempted to login to my bank app but says I need a token for activation. During registration, I chose the card option and not token. Please help out Thanks",4
2022,Wow,5
2022,I open acct at your branch in unity road ilorin with all the requirement been asked to submit e.g nin and nepa bill ans passport and i deposited an amount of #15000 and for me to reach their on friday they said the account has not been activated an i proceed to filled a form to request for the activation of the account till now it hasnt been activated that mean all information submitted is not relevant Please i want my account to swift into action,2
2022,Poor customer service,1
2022,Very good,5
2022,Amazing bank app,5
2022,Nice to use am glad doing business with you guys,5
2022,Pls can check account balance with this app. Because am not getting alert network problem,1
2022,The application is now ok I can see my the transfer details before sending 👍,5
2022,So good,5
2022,"I gave my old phone to my junior sister, and now I wanna login my app its says pin + token which one is the token huh... I tried using card it say only token can be used i dont understand the token",1
2022,Why is mine not downloading????,4
2022,Mustapha rabiu kurami,5
2022,Very very frustrating and annoying app.there's a lot of problem on d phone,3
2022,"This app is very frustrating to use. The system keeps logging me out, saying am not registered, after I have done the registration.",1
2022,"What is the commontion going on with your mobile apps, that common login it comes battle.",1
2022,Why can't I log in,1
2022,Why is my app not functioning?,5
2022,Could not even register on the app,1
2022,"Nice app, but need improvement. I have been trying to login but it telling me ""error while processing, try again later“ since later no come.",3
2022,"The problem is when trying to login,it usually takes time, but inn making transactions d network is ok",4
2022,This app is trying but not encoraging,1
2022,"BEST APPLICATION, IT DOES ALL BANKING SYSTEM",5
2022,Sweet ❤️,4
2022,"I don't know why I find it hard to sign-in, into the app. It keeps telling me that ""your account is locked, reset password to reactivate"" I've tried resetting it but nothing worked. Why is it that way..",4
2022,I can't rate u guys half not to talk of a whole 5 star What the hell have try to install for like 4 times the stupid thing is not installing rather when it reach 100% it went back to 0% again just tell me what kind of app is this 😒😒😒,1
2022,How can someone try to login on the app for more than 24 hours without gaining access into the app. Your online service is very very poor. Work on it.,1
2022,"This app is not installing, I hv downloaded it twice now. Kept on saying the same thing",1
2022,Difficult to load,2
2022,Great,4
2022,I don't even like this app😒too slow for my liking 😑i enjoyed it on my other phone nt on my new phone,1
2022,How can transfer money from my account to another costumer of zenith please,4
2022,It frustrating to download something and not working just a waste of time you have to uninstall and reinstall back again,1
2022,Very good,5
2022,"This app is the app.solute worst. the previous one is far better, the transaction are not aligning. today's transaction will be somewhere below previous day's own, Can't even get a receipt for transfers anymore",1
2022,Why is my session expired.. I can't do anything on my mobile app,1
2022,Every thing is fine,5
2022,Fantastic.,5
2022,Pls this app has block my transfer I can not do transfer again pls if I will see a way to open it again pls help me,1
2022,Why must i be charged 1500 to reactivate my mobile app,1
2022,Managed,3
2022,"I have no single experience with Zenith Bank, I am new here. I want to open an online diasporal account, the reviews here is not encouraging. I no Zenith Bank are working tirelessly to give thier Costumers the best service. Which other Banks in Nigeria are better than Zenith Bank?",5
2022,Excellent,5
2022,Excellent,4
2022,Good,5
2022,🖕🖕🖕,3
2022,It's nonsense It's nt downloading,1
2022,Trying to download this app almost two weeks now but pending all the time,5
2022,Very nice and easy to use,5
2022,I've downloaded the app more than 20 times and it keeps telling me to register device 😡😡😡😡 Such a useless banking app I'll have to change my Bank,1
2022,Very good for transfer and faster,5
2022,Please why is my app not showing upcoming payments?,2
2022,I just opened a zenith account and am trying parform a transaction and they are telling me I DNT av an account hw is that possible,1
2022,"I keep downloading the app,but yet it doesn't download...more than 5 times, just wasting data....what could be the issue here....what kind of rubbish is this please",1
2022,Awesome,5
2022,"Since I updated this App last week instead of having a batter experience with the app reverse has been the case it's very slow and it's so annoying, it takes more than 4 to 5mins before you can login at times more. Please you guys should do something about it the frustration is too much.",1
2022,I downloaded this app on a new phone and then when I try to log in my account it keeps telling me that I don't have a hardware token it can't be authorised . This has not happened before,1
2022,"I can't rate what I couldn't access it. I tried registering my device using Pin+Token but I couldn't get a Token. Please, how can I genarate a Token for me to be able to register my device?",1
2022,Y'all really need to quit the ads,2
2022,I've downloaded this app many times it's not installing on my device,1
2022,Please I have this new app on iphone but not the samething in my Android please I need the new app on my Android too just like the one in my iphone this particular one on this app,4
2022,"To be honest I don't know why the new upgrade mobile app can't work on my device, I have deleted it severally and it's not upgrading please what's happening",1
2022,"I love this app, so easy and very fast to use. The reason why I'm giving it a 4 star is I'm unable to add my other account to this app, I can't see the feature there. Once I'm able to do that, I'll update my review.",4
2022,"First, I want to say well done to those who created this app. Please add the fingerprint option where we can activate or deactivate it or choose the transaction to use it for. Also, I can't see any help icon. Thanks",3
2022,Efficient,5
2022,Excellent thank,5
2022,Splendid!,5
2022,I love this thats why am giving 5 star,5
2022,Best bank app,5
2022,I tried logging in after a long time but it isn't proceeding. The sign in button isn't functioning.,4
2022,"I have entered my card pin, severally but still not working",1
2022,"Too bad....my transaction history hasn't been displaying lately, please help rectify as soon as possible",1
2022,"A state of the art App. Wonderful experience, great banking. Flexible and easy to use. Thank you @Zenith. More power to your elbow.",5
2022,This app is too large in size. Can the developers please reduce this app size. Thanks,1
2022,Am not sure,1
2022,Fantastic. Very OK.,5
2022,"Worst app, I just downloaded the app. I tried logging in but they said they doesn't recognize my account number 😶",1
2022,"Its being frustrating!!! Seems you guys updated the app and since then, it has being a disappointment to the other. I can't send statement to myself or any email at all. Can't query history, it will return empty results. The bank services option of sending bank statement to third party keeps failing with error message ""unable to retrieve transaction details"". This is so very much frustrating and annoying to say the least!!! Please fix this bug!!!",3
2022,I can't download the app,1
2022,Great,5
2022,ts wonderful. I don't have to be going to the bank. But lately it has been having issues. It keeps logging me off saying time out or something.,5
2022,"Dear zenith bank, I'd like to know how to activate an E-token at the comfort of my home or office without visiting the bank. I've downloaded the E-token app and I don't understand the last feedback it gave. Saying tap the generate button which I did and didn't get the token yet.",1
2022,Good,5
2022,Wonderful UI experience. I enjoy using this app,5
2022,It's the best mobile banking application. Good User interface and experience and has all the functionality a user could possibly need.,5
2022,To install zenith bank on my Android this days is very bad. I have been battling with it and uptill now i can't. Its too bad that i must go to their office each i have to install their app. Now am in the a remote village on a visit now. I can't use it till i get the city. It's too poor for such bank.,1
2022,"102mb???? Why???? It used to be around 12mb, then to around 40. Why 102??? That's too much for just a banking app. Common!!!! Compress things please",2
2022,Zenith is the best,5
2022,Good,5
2022,Good,5
2022,"I just downloaded the app now and I'm having issues logging in because i changed my device, so to register the device, I have to put either PIN+TOKEN OR CARD DETAILS. i do not have a pin+token but I have card details. I tried putting it but its still insisting I put a pin+token before i can access it.. I've also gotten the email on my phone. What do I do?",3
2022,"Very nice app but my app is showing authorization failed. What's applying to the app please, explain 🙏",1
2022,"The bank itself is not helpful in anyway. Since I opened the account since September, they can't fully activate it for me",1
2022,Excellent,5
2022,Very cool 👍,5
2022,Nice App,5
2022,Zenith Bank is a stupid Bank,2
2022,Really bad I can't sign in,1
2022,Please i want to apply for save 4 me but it keep on saying date format error...that the required format it DD/MM/YYYY. What can i do to clear this error.,3
2022,Nice,5
2022,I really love zenith transaction fast and reliable,5
2022,"Lovely bank, but zenith don't do quick loan",5
2022,Your app space is too big try reduce it just like every other bank ... Since you are not offering more,1
2022,Very nice,5
2022,This is frustrating this days...I can't access my account,1
2022,"I opened zenith bank on my new phone, I was asked to enter my account number and pin, I did and now is telling to register my device, I tapped on it and it said I should either register with ""pin + token or card details "" I don't have token so I decided to use card details , I filled it and is replying me with ""only hardware token can be used to authorise this request "" PLS WHAT SHOULD I DO",5
2022,🥺🥺🥺,5
2022,OMG This app is so wonderful,5
2022,"This is annoying and unprofesional, how can an app be downloaded over ten times and yet not installed or funtional. Zero",1
2022,Iam very happy with this app,5
2022,"I'm trying to login into the app and it keeps popping up only hardware token can be used to authorize this request. I don't have money to apply for the hardware token, pls help me out 🙏.",1
2022,It a good bank,5
2022,Is this app for individual accounts only? I have not been able to use it for my company account.,2
2022,Please when will the new version come up plz,4
2022,Okay,4
2022,Dear zenith Bank how come I can't login into my bank app because I changed my phone bank app is saying I can't login,2
2022,"Save for me feature is not working, I believe it's a bug because it keeps telling me my date format is incorrect meanwhile the date format is automatically set I only choose date from visual callender",5
2022,After the update the app became slower. Much more slower than it used to be. Can this be fixed please?,3
2022,For more than a year now I can't use mobile app because it's saying I can only use hardware token to register i can't use my card. This app is giving me problem I have not been using my account since January last year but I just opened it and found that they have credited me with -2078.88 naira and I want to check the history but giving me nothing in the history.,1
2022,I LOVE it,5
2022,What is wrong with you guys? why can i login my accout keep telling me there was an error try later?,5
2022,"I can't access the app unless I come back to this page, it doesn't show where my other apps show",1
2022,Some one just connected my account with this app. How do I remove my account from this app?,2
2022,"Dear developer, the new Zenith bank app is not accessible on google play store yet only iphone users have been able to downloaded it from the app store. What we have here is the image on playstore but still the same old Zenith bank app",4
2022,Excellent app!! I've been using this zenith Bank app for months now and I haven't encountered any issues with it!! Great job!!👏,5
2022,The network is slow,3
2022,It deserves anything lesser than 1 star can't even log in to my account,1
2022,"I have been trying to dowbload this app but all to no avail. After download, while it will be trying to install, sunddenly it will stop the installation and a flash message will appear that reads; ""zenith bank mobile app cannot download"" why is this happening and what can i do about this ?",1
2022,Optional,5
2022,"Been trying to login since yesterday but it keeps saying put your correct card pin, meanwhile its the correct card pin i am putting in I don't like this type of service",1
2022,"Insecured You made your app, so loose to hacker and scammers, with just account number, card pin and card detail, people can easily access your account on this bank app and steal your MOney without OTP... This is how you have made me lose my hard earn money to scammers... Pls add an OTP section before anyone can access the app.. And revert back my money.",1
2022,I have been trying to login its telling me to register my device i was trying to register with my card but error hmmm this app,1
2022,Wonderful app but I want them to save for me,5
2022,The app needs an upgrade,3
2022,I can't register my account. It is saying there is a registered profile in this device,1
2022,Nice,5
2022,I love this,5
2022,Very nice,5
2022,Swiftly fast,5
2022,Why can't I use my card details to authorise my login from a new device? Why must I go to the bank for a token always?,1
2022,I have been trying to download but keep pending since what is wrong,1
2022,It good and easy... Than other banks.. No long protocols.. Love it,5
2022,"I can't even make a transfer. It keeps saying transfer limit exceeded for today,even when I haven't made a single transfer for that day. I have zero confidence in this app and I think it is becoming precarious banking with Zenith bank to avoid being stranded someday. I wonder if your developers even do testing before making a release.",1
2022,"You app has been down on ios and not available on playstore. Finally when downloaded the error i got has been incorrect pin for over a month. The same pin i use frequently for ussd transactions. For a business account, this is highly frustrating!",1
2022,Please what exactly my problem with this app am try register but it won't it show invalid credentials entered I visit bank 3times early in the morning around 4am am really tired.,1
2022,I tried registering my account but was asked to provide a hardware token which I have reportedly sent to your email but they refuse to accept the email. I would really like to be attended to.,2
2022,Let it be update automatically like others applications . It has been difficult to update as instructions sending to us abt the update.,5
2022,"I tried downloading the app again after formatting my phone, it's requesting for token which I heard I will pay for. Other banks don't do like that.",1
2022,I love it so much,5
2022,Please create an option for receipt generation after using the app to do transaction. You can do better,4
2022,I just opened an acct.. but I can't make some transactions.. why.. what's wrong.. what's the needful things I should do..,5
2022,The Best Bank🏦,5
2022,I like the mobile banking,1
2022,To slow,1
2022,"It has never worked for me since I downloaded this app, instead I was charged for e token. Anytime I want to make a transfer, it kept say saying error, transaction failed. Please, try and upgrade the performance in your next update.",1
2022,I will not give you guys 5stars because I open an account online with no bvn and I can't even access my account number when already my money it's there,1
2022,The app doesn't load when needed that's big problem i have with the app,1
2022,Perfect,5
2022,Perfect,5
2022,Very Stupid app and Bank. 😡,1
2022,"""Card authentication failed, pls verify your pin"" pls how do I go about this?",1
2022,Why the app was so slow. If took almost30 minutes before it can be downloaded. Please kindly do something about it.,3
2022,"After Recent update, The Zenith App on my iPhone got Updated, but For my Android, there've been NO update. The interface is still the old one. Why please?",3
2022,Nice App,4
2022,It is very okay,5
2022,This is the most inefficient app I have ever had the misfortune to come across. Why do I need to go to bank to get a hardware token to sign in? Please go learn from other banks about how to make life easy for your customers! I am transferring my services to another bank since you guys don't want to have sense.,1
2022,Very good,4
2022,Excellent app,5
2022,App is simply useless for android and why isn't your update on iphone here too.,1
2022,"This is the worst bank and bank app at the moment, criminals, can you explain the reason behind unnecessary deductions and debit alert? Thieves.",1
2022,Very unstable app with bad interface. Worst banking app ever.,1
2022,Arrghhh... why can't I download the mobile app???? I have tried severally but it's not just working.,1
2022,Great. I really hope Zenith can bring back the Auto Populate functiion where I plug in the bank details without specifying the name of the bank. This functioned worked for saved Accounts. The auto populate used to work in the previous released. Please bring it back,5
2022,"This bank is frustrating me, how on Earth won't i have have access to my bank app since last year October, kept on complaining in the bank which I went there to complain in person, still same thing here after they told me it's being fix already.. I'm gonna cut deals with this bank 💯.. it's pisses me off",1
2022,Awesome app,5
2022,😃😃😃😃,5
2022,Exceptional,5
2022,"Can you guys please have an option for self airtime recharge just like every other bank. I don't like that I have to input my number each time I want to recharge my phone. It would have been 5 stars but for this issue. You guys are good though, fastest banking I've ever seen. The way transfers go through is faster than speed of light.",4
2022,"Every serious Bank are updating their mobile app after few days, but you your last update was october. In fact you have been using the same app since 2013. Tseww",1
2022,You updated this app for IOS platform for weeks now... what did we android user do ?,1
2022,The app is too slow when downloading,1
2022,Great app,5
2022,Nice app but we need to update new features,5
2022,is a very good app,4
2022,"Dear zenith, i have downloaded thw new version but on the mobile app it's still thw ols version that's still showing.",3
2022,Best bank app in Nigeria,5
2022,I love the app,5
2022,What a stupid app which was no meaning I doesn't install I tried it up to 6 times but it doesn't work if I had my way it does not need a rating,1
2022,Very excited,5
2022,It's not opening as the updated version but the old version,1
2022,It's not updating on my phone,1
2022,You are always debiting my money unnecessarily Even my aunt complain of the same thing And some other people I know and it very bad that is stealing You people should change I have stop banking with you.,1
2022,"It's nice but when I tried merging my second account, I was asked to provide a hard token of which I tried every other options like calling the customer care line, sending my complaints to email address except visiting the Bank which I couldn't do because it's always been a terrible experience due to the long que outside the bank. My point is the vital reason of using the Zenith mobile is the conveniency it provides and to reduce the stress of visiting the Bank. I'll love if I got attended to fr",3
2022,Good but the extra charges I just too much,2
2022,Dear zenith bank please how can i download this app? Its over 24 hours now that I've been trying to download this app still on pending till now...,1
2022,You guys should add a dark mode button to the app thank you.,3
2022,"The zenith app is one of the best app so far, I like it Service,",3
2022,"Excellent, rapid response & services, very good customer satisfaction.",5
2022,Unable to register device ..,1
2022,Can't download app. Why?,4
2022,Why should a bank app be this large,1
2022,It's a really nice app and so easy to use,5
2022,"Well, fair,but I don't like their system of deducting money from my account with information.",2
2022,Really enjoy it,3
2022,No bad,5
2022,"My preferred app, no stress and easy to use",5
2022,"I've been trying to download this app since wednesday after it was mistakenly deleted from my phone. Sometimes it would've gotten to 96% but stop. This is annoying nd I've been wasting my data. Zenith bank should find something to do about this, even the previous one that was deleted was very slow whenever I tried to use the app",1
2022,At least fhe app should have the summary of how someone spent his or her money monthly or every 2 or 3 months,2
2022,"I just download the app now , put my password ,do some transaction and it work perfect...Nothing wrong with this App .....always love Zenith bank ....",5
2022,Why do I always get logged out of the app immediately I exit the app it doesn't make sense,1
2022,Well good,5
2022,"So friendly, and fast",5
2022,This app is so useless I can't login in my new phone Every time token required And I lost all my credential on my previous phone So annoying 😡😡😡😡😡😡😡,1
2022,I love it. I have been having a good experience with all through,5
2022,Please I've downloaded the app but I'm unable to install it. They are asking for hard ware token. Please what is hard ware token and what do I do? Cos I need to transfer money to some people now.,4
2022,I don't know why I can't download it properly I want to delete the account numbers I added as beneficiary's to my ACC pls what do I do please,5
2022,"Is there no zenith bank eazymoney or eazybanking app on playstore, why is it only on iPhone",1
2021,The app is just the same.... I can't see any update,1
2021,Nonsense bank,1
2021,"I love zenith bank, but I hate this app so much. If there is another word I can use for how much I dislike this app. It keeps saying I am locked out of it even after resetting password. What the heck should I do again? I don't even understand any more.",1
2021,Trying to login and it keeps saying account is locked even after resetting password. Resolve the issue,1
2021,This app is trash. This update makes me puke. I can't even register a new device after I changedy phone. Telling only hardware token can be used to perform this action. I need to do transactions and I can't.,1
2021,It been two weeks now.. app couldn't open at all ... Keep displaying error... It really frustrating,5
2021,Very nice app and simple to use,5
2021,"I love this bank, you can credit me....😍",5
2021,"I really cherish this app so much, mostly in the aspect of viewing personal details on it...... Is more far better than using of USSD, But the only challenge i have is the inability to perform any transaction. The numerous times 've tried, it keeps saying on same response, which is : Authorization failed, when i do try i it the second time, it changes its response to ""duplicate transaction detected"". I really don't have a clue on how to stop this Error...... Please explain the reason to me?",4
2021,"Everytime I change my phone the app asks for a device registration which I am not allowed to do on my own. I am expected to go to their branch everytime this happens. This is not right, please make the app responsive to any phone.",1
2021,It's very slow to download But I hope I can get my BVN number from here?,5
2021,Nice,5
2021,STUPID BANK WITH THEIR BANK APP I HAVEN'T BEEN GIVEN BACK MY 50 thousand NAIRA ALMOST 7 MONTHS NOW,1
2021,"I deleted the other version of this app because it kept saying my account is locked anytime i try logging in, I've downloaded this latest app its still saying the same thing I don't know what to do",1
2021,"The app is great and all that, but I would like it more if it had dark mode",2
2021,"This your recent update made the app extremely slow ooo. Please , do something",2
2021,Good,5
2021,I love you guys,3
2021,Good 😊,5
2021,This bank has been the worst bank ever they deducted eight hundred and thirty naira from my bank account without a reason how can a bank steal my money I m so disappointed in this bank ND I think it high time I quit using this bank,1
2021,"I install the app recently to reset my password but still saying same that my account is blocked, what do i do?",3
2021,"Your upgrade is very nonsensical, how could u expect ur customers to always com logging around d banking hall just to activate a mobile banking app every time he changes phone or reinstalls this app. Pls kindly downgrade if best for users abeg. I think d developer did this on purpose due to d charges u take from each of ur customers during reactivation.",1
2021,Your authorization with card details doesn't work for me fix it guys,1
2021,"I don't really know why others are complaining, the app is fast and very easy to use, unless when there is a network problem which even the ATM card doesn't work at that time. I totally love this app!",4
2021,I love zenith bank...this app really make things easier and faster,5
2021,This is worst app I will ever come across..This app is useless.. imagine I opened a zenith Bank online and I can't even register the ACC no for mobile app...I never knew Zenith bank are this useless,1
2021,It is so good to me and i like it experience,5
2021,"I recharge my glo line from my  Zenith Bank app, with 220 Naira my account was debited but my glo line wasn't credited. I was hoping by 24hrs. The money revise back to my account but it wasn't so. Yesterday I recharge my glo line with 420 Naira with the same app my account was debited without my line recharge. It seems to me this has started becoming a reoccurring issues.",1
2021,I try to login every time but always telling me error,3
2021,My account has been restricted from making online transactions Please reverse this action,1
2021,"Dear Zenith, something has started getting wrong with your app. It would not open on time. Any money transfered does not reflect on time. Everybody complains this same thing.",3
2021,"Like ,like,love",5
2021,Good app,3
2021,"I have tried times without number using this App for over two years, all to no Avail... I have visited their branch yet, no way out... Having issues with password....",1
2021,Always difficult and slow to login into app sometimes it make me stranded. The same thing today for the past 5hrs I cannot login,1
2021,This app is very bad that is why i can't give it any star I can't login my mobile app for 5 months like this,1
2021,"I cant register third step, in valid credential enter",1
2021,"Useless BANK of the 21st century. I initiated a Withdrawal from my Payoneer to my Account since, up till now I have not been credited. I message and commented on all their varrious social media handles, they keep ignoring. Stupid Bank with lazy and Incompetent staffs!",1
2021,Too too slow,1
2021,This app is crazy....i have been changing password for months now..it says success but i still cant login in.,1
2021,Good to use,5
2021,Good,5
2021,Awesome,4
2021,Helping my business,5
2021,Ahhhh.... 100+mb for a banking app 🙄 it's not fair na.,1
2021,It is requesting for hardware token to open Please I need your help,4
2021,Respect,5
2021,Am the user of zenith Bank,3
2021,these are fake screenshot you embeded no product and services option in the app!! and thats the services we want!,1
2021,The fact that I always have to visit a branch for the customer service reps to deregister a previous app installation makes the Zenith bank app the most USELESS banking app out there. It's the only banking app with that problem.,1
2021,Zenith Service is satisfactory with mindfulness to things in their custody...thank you.,1
2021,"Zenith bank i dnt understand why i cant get my bank statements from the app. I have been requested for my bank statement since October, till date none of the statement has been to my email address. What is the problem with sending me my bank statement",1
2021,I downloaded the app logout then I forgot my password and then clicked on forgot my password to reset it put all the necessary information down it telling me Wrong details supplied,1
2021,"I'm unable to login to the app using card, only hardware token can be used to authorize this request, that is the message that pop up anything I try to login. It is frustrating....",3
2021,Your application is too slow.,1
2021,"After registering my account it's still saying register device and that's where it's stops with a prompt of ""registration process error"". For 102MB I expect better",2
2021,Am thinking of quiting with zenith Bank all efforts made to login into my account via mobile Everytime prove abortive.,1
2021,Perfect app from Zenith Bank plc,5
2021,"Only hard token can be used to authorise this request is the message i always get when ever i tried to register the app on my new device. I was using the app before i formated my phone. Talking of the hard token, i only have my Atm card. Kindly assist please as customer help live chat is not helping matter",1
2021,Beneficiaries are never saved. Poorly designed user interface,1
2021,"The best so far,,, I use other banks but I think Zenith stands out .. I pray the treatment doesn't change with time. App fast and perfect.",5
2021,Very good,5
2021,Life is good,3
2021,"This is the most foolish bank. You make a stupid upgrade and log usérs out. I normally put my atm card ""inactive"" now with the foolish upgrade I can't login with card and it's a stupid feature. If you foolishly sign users out, why not create either fingerprint or an OTP for easy sign up. From your foolish upgrade, what's the statistics to usage from the old and new. Idiots!",1
2021,Zenith why,2
2021,Very poor service,1
2021,"Ur hIstory is always failing to load.. pls if u know u can't handle simple app, pls close it..",1
2021,I am unble to install after several attempts and waste of time/data! It's repeatedly showing can't install Zenith Bank Mobile App⁉️,2
2021,This app is not good well because you not updated your document into the app I visit.many of branch in kano to update my documents the branch is not working pas,1
2021,Used to be good. Now ends my sessions immediately after logging in.,1
2021,"Bad app, you guys should try to improve, it take time to open and the dispense error system in which you can track your money and apply by yourself is no longer functioning. Please try and improve before you end up loosing all your customers",1
2021,Awesome,5
2021,"Well since the update the app has been really nice and working as expected, I think you guys are doing well considering your customers reports here",4
2021,This your application is somehow miss behaving. I Forgot my PIN but I follow the instructions given to me by the app so that I could recovery my password but it doesn't work,5
2021,I can't access this app for days,1
2021,"Hello Zenith, When will the updated app be launched",3
2021,This is nonsenses too slow,1
2021,Best bank among the others,5
2021,Experience is good but it is not as much good as the normal bank,2
2021,Best and very simple. User friendly.,5
2021,My first bank. 😆,5
2021,It's not downloading on my phone. I don't understand what you tech guys do in your offices. The app ain't working and you see the reviews everyday and you just sit your asses down there and get paid? You people are a crime against technology.,1
2021,My zenith Bank is the best,1
2021,I cant believe Zenith Bank can do this for me. I have been finding it difficult to update and as a result of this i cant do transfer. I have no other option than to tell my clients to tranfer to my First bank acct.,1
2021,Nice,5
2021,"So invariably you are saying I have to wait for a prompt to update my app before I can transfer large sums? Or that I would have to visit a branch to transact? Kindly clarify as this doesn't make any sense. How is it that an app I could use comfortably a fortnight ago, I cannot access now with no fault of mine?",1
2021,Is bab,5
2021,Dear Zenith Bank please can I open my own without ATM card needed,1
2021,Very nice,5
2021,So useful,5
2021,"I don't understand why I have to register my device before opening my account. I'm actually considering uninstalling the app, cos it's not doing anything for me",1
2021,"It's really slow , after all the updates",2
2021,Nice,5
2021,To learn more thing about bank,5
2021,"I am a new client, I tried installing this app like 3 times, it would have downloaded about 98% and it'll bounce back. It won't install just exhausting my data. Can you help with that?",1
2021,Nice App,5
2021,Is the app using bvn,5
2021,"The most stupid Bank in Nigeria,they don't even no the value of human being,Today I visit One of their branch in Kano Since 8:00am But I'm not allowed to enter Until 1:30pm And I requset the Renewed of my Master card but they say ,they only have Verve,this Nonsece.",1
2021,"What sort of nonsense is this, y can't i download this app since twodays now it's only turning round nd round . What a heck i wish i never had open an account on this bank. Soooooo annoying",1
2021,Nice one,5
2021,Excellent services,5
2021,D app service is bad always show unable to verify accounts whenever i want to transfer cash to other banks.. All service good. But dis should be work on.,2
2021,Can't download.,5
2021,"I have downloaded this zenith mobile app more than 5 time now, each one kept saying the same thing, I will install and download again, yet all waste of Data. It's so annoying, I will log in press the money that I want to send to someone and others required but when I put my pin, the next thing they will say is ""AUTHORIZATION FAILED"". I didn't want to rate it at all but I hv no choice than to rate.",1
2021,"Unable to download, I been unable to download this app?",1
2021,Good,5
2021,Awesome,5
2021,Why is my money taking more than an hour to get to me,4
2021,"Everything about the app is slow, employ backend engineers to fix this. A bank as big as Zenith shouldn't have issues like this.",2
2021,You updated nothing.,2
2021,Very good and raliable,4
2021,No downloading,1
2021,Why is the app logging me out and saying expired.... what wrong with zenith,1
2021,Am unable to login,1
2021,Anytime I want to log in I'm always delayed very very frustrating especially when you want to pay for something,1
2021,Fabulous and secured app,4
2021,"This app is a total trash, can't make any transaction.",1
2021,Improving and getting better 🤗🤗🤗🤗🤗,5
2021,I downloaded this app and they won't allow me register they keep telling me to create a strong password and they wouldn't allow me use letters so how can I possibly create the strong password you are looking for please something should be done because it seems impossible to register with this app.,1
2021,"This isnt sumtin to write about, automaticaly upgraded to a crazy version, downgraded my daily limit without my consent.. Zenith i swear u guys don loose una touch, customer service will keep u on hold for 30mins with ur credit without any resolution to ur query .. If u don have credit pls dont even call them.... I can never ever refer my enemy to zenith again..",1
2021,I updated the app and it has shown that it has been updated,3
2021,The app doesn't allow me to login with my credentials (debit card details ),1
2021,"Pls help me, when I try to login with my password and account, it still asking me to register my phone either with card or token + pin, I try to put the card details, but not work ..and I don't have token + pin, zenith bank is not near me here... Pls help me out",1
2021,It's so frustrating that whenever amount is sent to me I will not see alert at all not to talk of checking my balance it always written error and I have went to the bank to complain just for me to hear it working nothing is wrong with your bank account.,1
2021,Thanks be to God for this great and mighty app.,5
2021,Nice,5
2021,User friendly...... Please why is there no Loan option in the App?,5
2021,I can't even download the app on my phone.since yesterday night. why,5
2021,"But I can't open my app anytime I try to open it it showing me reset your password and I reset it,its telling me your account is lock I don't know why",4
2021,Fast app,5
2021,"Changed phone and now I can't login, that I should tried the new version of the app which I didn't see it, but available to ios users",2
2021,Great App Keep up the good work Zenith Bank The Best Bank in West Africa,5
2021,Poor,1
2021,"I've been unable to access my account using this Mobile App ever since I updated it, it's been writing an error occurred please try again later.😢😢😢",1
2021,Please I'm trying to long into my account and they're giving me and they are giving me option of OTP I have lost my SIM card that I use opening the account I'm currently right now I am not in Nigeria my MasterCard here with me to what should I do in order for me to log into my account?,3
2021,Good,5
2021,Very easy,5
2021,I hate dis app 😡😡😡😡😡,1
2021,Good,5
2021,Best,5
2021,Couldn't get any transactions done since beginning of the month What is happening,1
2021,Better than the rest. Works even with poor network,4
2021,Why is my own app different from son own. The back is not the same. Ido u have two versions,3
2021,"Your app is not smart enough, check other bank app and you see what I'm talking about. If there was an option for 'No Star' I'll give u guys that. Make improvement pls.",1
2021,Fantastic,5
2021,Simply amazing User Interface and experience. The updated version is pefectly on point 🙌🏾 🙌🏾 The best amongst the best,5
2021,"I have been using this app for more than a year now. But recently, when I try to log in, it will say your account is locked, Please reset your password to activate your account. I have done that severally to no avail. I just uninstalled and installed again, the same thing.",1
2021,Is very okay,5
2021,"This bank gets worse everyday...... I can't count how many times zenith bank has disappointed me in public. Terrible banking service, why would i think their app would be better. .",1
2021,8 W,2
2021,Very cool,5
2021,Mc razor comedy,5
2021,"Very horrible... After using it in my device for sometime now, I've just been told my account isn't registered with the app, I tried registering again and I was told it the app was registered with another account",1
2021,"Very terrible app, can't login after buying a new phone unless you go to the bank, unlike Access bank that is just one click with OTP.",1
2021,"Firstly the app side is too big and it loads slowly, please work on it",3
2021,This is the worst app I've ever seen. I have been trying to download it for 48hrs no success.,1
2021,It very easy to use quick transfer and so much more I love this application,5
2021,There the best you Gerri it if you don't get it forget about it 😁😁,5
2021,I can't download it after I uninstalled because it was very very slow like a baby turtle very useless app you know,1
2021,"This App is so frustrating.After struggling for a long time to download the App.Later it was downloaded, to register it became another issue. Now its registered still I can't access it, it keep asking me to register the device. Please which Token are you asking of? Because I didn't receive any Token and the OTP that I received has only 5 digits while the pin has 4 digits.And the space provided for the Pin and Token is 10. Please help because I'm tired of this. I haven't use it talkless of rating",1
2021,I think I was close my account because I can't do anything with this new update 😡,1
2021,This app is too heavy. Why on earth should a mobile app be over 100mb.,1
2021,Can't get the latest version on my Samsung note 20 ultra,1
2021,The so trust worth and am really enjoy this bank,4
2021,"You guys are very annoying!. I changed my device and my ATM card got stolen, now I have a new device I couldn't login. I went your branch they told me to re register, which I did. And now you guys ask me to login since I already have an account with you guys. Only for me to see that you're asking me to get a token before I could use this, what sort of nonsense is that. You people are the main trouble of this country. With your useless and nonsense policy. It is better you amend that nonsense",1
2021,The most reliable mobile app,5
2021,Super cool and fast,5
2021,Your app sucks,2
2021,Excellent 👍,5
2021,In love,5
2021,"The App is just so frustrating, I have been using it for more than 2years now, so I changed my phone and downloaded the App again, and they are asking me to register my phone I have tried all I could but it isn't working, I had to go to one of their branch but they still couldn't solve the issue😫",1
2021,Why app wa not download,5
2021,Good Apps,5
2021,Very wonderful,5
2021,"I sent money to my Sportybet and was debited without it ever reflecting on my Sportybet account. This had happened a few times before but was always rectified, this time though, my money has been seized for the past 5months. After making several complaints, I have finally almost given up. This is my last resort.",1
2021,Best app ever,5
2021,"An experienced mobile app ever seen, and it is a bank app that certifies their customers with a great networking at full capacity. Thank you so much Zenith Bank (my bank of choice) proud of your serving.",5
2021,Fast 0,5
2021,I don't understand this app o . It's not even allowing me to log in,1
2021,I download the zanith app and I want to register it and the are telling me dat my account is not Active. What will I do,5
2021,Good,5
2021,"App is messed up each time I factory reset on my Phone, it see same phone. Now it has registered all 3 available slot to same phone.",2
2021,Excellent,5
2021,Excellent,5
2021,The app seems impossible to download,1
2021,Very excitement,5
2021,Invalid Credentials while trying to register,1
2021,Nice app,5
2021,Why is your bank full of network problems?is it when you start loosing customers that you will correct this thing?,1
2021,I can download app,1
2021,Thank you for the application,5
2021,The app was great... Until now. I can't even log in,1
2021,Is ok by me,5
2021,What I meant was I can't find the new upgrade app on play store,5
2021,Zenith Bank what's going on na 🤦‍♂️ been trying to log in my account for how many days now I can't 💔💔 what's the issue,1
2021,"Please, what does the account password and transaction pin while trying to register and log in on the app mean?",1
2021,"They debited me over 10 working days now and refused to credit me back, saying dispense error when I went to complain and told me by 7-10 working days a refund will be done...I can't believe zenith Bank could still steal from its own customer....sad",1
2021,This app seems to be diffucult to download I have been trying to download it but is not responding,5
2021,Amazing app,1
2021,Great app,5
2021,Zenith Bank is not getting worst daily can't send money through the new app,1
2021,Fantastic,5
2021,"I can't even rate you 0.001 bcs I regretted being your customer and chosen your bank to transact with, very frustrating bank and annoying staffs🤬🤬🤬🤬.",1
2021,"Bank that's only interested in taking my money, no loan offers for the common customers",1
2021,Please i just changed my phone and i can't get my account on this phone because i don't know my account number off head please i need help,2
2021,I can't log into my mobile account no more after I mistakenly inputed a wrong password my account was locked and I was told to reset my password which I've done tons of times and it's is still telling me to reset the password.its so annoying .how can this issue be resolved?,3
2021,Great 👍,5
2021,It's good,5
2021,Fast and simple (Amazing),5
2021,"I love this Bank Alot. The only challenge I'm having is Network unstability, try to standardize the network please 🙏",5
2021,Worst app I have ever downloaded..bin downloading for some minutes now..and when it's done downloading..it starts again,1
2021,"There suppose to be a Receipt send out option from the transaction history. E.g if a person send money to me, i should be able to click and view it through the HISTORY list to get more clearer detail of the transaction and create a receipt of it for sending to others if there is need for that just like when a person send transfer.",3
2021,"Hello zenith bank, did you change up date your easy money app? Coz I used the app in the morning and by afternoon it has changed and asking me for new info. So is this legit or not",1
2021,Very good,5
2021,"The mobile app is inaccessible everytime l want to download it, it just keeps spinning and spinning as though I'm having network problem",1
2021,Useless,1
2021,"Is it just me cause I can't download this app. Zenith bank is really frustrating people. How on God's green planet you make a banking app 102mb?? Something that does not even have livechat costumer services. You guys have been in the market for long I expected somthing more, more professionalism. SHM",1
2021,Why can't I get the latest update? You guys said you're updating the app and for how long? I've not been able to upgrade mine!,1
2021,This App doesn't work well at all. Could not transact using the app through out the day at intervals. Considering I'm actually a new customer with your bank and my first time experience with this app is not encourage for real. Read reviews about people complaining about the app and nothing has been done still. It's very bad for a high Esteemed Bank like this. Please help look into this ASAP.,1
2021,"Am not rating this app but am rating zenith bank, any bank without customer care interaction is not a bank in fact zenith bank is the worst bank Ive ever dealt with Zeva=0 Zenithbankdirect=rubbish Ur 3 lines 01**= figure head I sent mail everyday for 3 days no response, I called not going thru Ziva cant generate password How will I log complain? I was debited, almost 5 days of complain no response But ur charges = vat, stamp duty, sms alart, acc mainte.charges are not affected. TERRIBLE!",1
2021,Excellent,5
2021,What's on the preview is play store is totally different from whats on my app. Why is that so? The contents on the preview here differs from what I have and my app is up to date. Why please?,2
2021,My account balance is empty,1
2021,Beautiful,5
2021,I can't log in.😫😫,1
2021,"Please zenithbank bank we need this android version on ours iPhone and ipad so we can login not to register most of us are out of the countries, help us",1
2021,"Yeye, update please don't waste your data,",1
2021,App cannot be opened for close to a month now. Zenith couldn't make a simple update to this app quick and possible,1
2021,App keeps shutting down. It's honestly just terrible,1
2021,"I was literally enjoying this old Zenithbank mobile app until when i updated mine to the newest version, and after logging in successfully and i tried making a transfer Normally and whenever i input my pin i keeps poping up error and incorrect pin! And if i try it with my ussd code..No issues!! What i don't understand is ...how can i rectify this issue cause its really not satisfying at all!!!",3
2021,When is the updated version coming to android. As the new iPhone version is very good. Bit can't see it on android,3
2021,Very difficult to download,1
2021,I like this app It's the fastest,5
2021,Fast and reliable,5
2021,Zenith is the worstest bank ever,1
2021,It was good oo,5
2021,Fantastic and easy,5
2021,This app is the worst App i have ever seen in my life ..it wont download..even if it does it wont work.what a terrible App..you guys should fix this b4 i will fix mtcheeeeew ..,1
2021,Add a fingerprint authentication to confirm transactions instead of pin for a 5 star rating.,2
2021,They're too much and good but when is going to 25 of month or ending of month network issues you my want to pay money network issue will not allow you you people should try and do some thing on that,5
2021,Bad I can't download,2
2021,"Very bad as hell, rubbish criminal",1
2021,"Very good, although there is room for improvements",4
2021,I have to review my rating. Costumer service is too poor and takes a lot of time.,5
2021,Ku sai kun shanye wa mutane data da space ne? Miye abun 96 MB a Mobile app? Dallah ku rage haba!,1
2021,"Can't even use my card to register my new phone, still asking for hardware token, if it won't work then why put the section they, remove it and let know you only accept pin+token that's all and stop deceiving someone with options that is invalid.",1
2021,I change device i forget my tokin Please help me,4
2021,"I love it, but i want you to include data selling not only airtime",5
2021,Why is my account restricted? Zenith made banking worse,1
2021,Excellent,5
2021,Very bad. I can't even log in my account details in my new device. U don't even deserve the one star,1
2021,Good,5
2021,It's nice,5
2021,Good and excellent,5
2021,This App is really frustrating since I downloaded the App I have not use it to make any successful transaction each time I try to transfer it be will be showing authorization failed,1
2021,I like the app because its quicker and faster yhan sressing your self to go to the bank just sit back and relax,4
2021,Good,5
2021,Yeah,4
2021,Very nice application,5
2021,End of the month is always worse. Their network is really terrible. Plus the illegal deductions on my account. I dont understand,1
2021,"Zenith what is happening with your mobile app for some days now I can't long in to my account,the App is keep telling me your Account is locked.. please reset your password to Activate your account After I have done that several times. Please do something about am very annoyed 😞",1
2021,Worst Mobile banking app of all time. You don't deserve 1 star,1
2021,"Zenith Bank seems to be getting worse by the day. I've tried severally to download this mobile app. But because I've used it on previous phones (which either got lost or stolen), it doesn't log in. The USSD doesn't work all the time, and transfer almost always fails. Always has dispense errors and when you go to the bank to complain about the fact you are stranded, the staff treat you like you are over reacting.Always keeping people stranded.Even Ziva, the WhatsApp, I don't know what she's doing",1
2021,Very bad i cant log in anymore so embarrasing,1
2021,Nice,5
2021,Una no dey try at all. Cant even imagine,1
2021,Exceptional new update,5
2021,Still yet zenith bank dont have the best mobile banking uodates,1
2021,Very reliable anytime anywhere,5
2021,The app is not installing in my new phone. Samsung S8. What happened?,1
2021,This app started the path to degenerating when logging in with card option became nonfunctional. Please don't tell me to download any useless e-token app because nobody likes that extra stress. And please don't defend yourself with providing extra security. We've been secured all along. I wish the developers open their eyes to the people's review. Everyone is now giving the app the last rating because of one thing.,1
2021,Am finding it difficult to install.,4
2021,"I've been trying to log into the app but it keeps on telling me to use hardware token and when I try to get my hardware token, it doesn't work. Fix this issue or let us know that you guys aren't reliable anymore so I can change my bank.",1
2021,It's a nice app,5
2021,"Thanks alot for your quick response, however each time I log in to the app it keeps telling me, staff have been disabled from this platform.",4
2021,It's quite unfortunate this app is getting worse on a daily basis. The MB for downloading was increased and it's just so infuriatingly slow to download!!! More than ever,2
2021,Very terrible experience..i wish i could put half star.....i updated my transaction daily limit to 500k about a month back..and now telling again that my daily limit is 100k.....it is sometimes frustrating..😡,1
2021,This app was good before but now I can't even login.it keep telling me only hardware token can be used for this request and I can't use my card,3
2021,There isn't loan option in the app and it on the image.. Why lien?,3
2021,"I enjoyed the app each time I use it, great experience, very fast in transfers, airtime purchase as well. The only problem I have with bank itself is the loan I took, last year. Each time I made the repayment the principal never reduced, I don't know when it will finished",4
2021,This used to be good. Now it's error after error after error... Get more IT guys please. This is too bad PS: After promising us an update in November... yet to see one,2
2021,Cool features,4
2021,Makes banking easy and fast 🤟❤️,5
2021,Never seen a Bank app that disappoint more often like this app,1
2021,Keeps asking me for a token. Why must I get a token? There was an option for card details but it was rejected and I was told to use token only. Very deceitful,1
2021,"Nice app, works well",5
2021,The bank app is a good one but the charges the bank deduct is much nd is affecting me,5
2021,My app just stop opening. Any thing i open it it will display error try again. Pls i need it to be fixed. Am a student and i need the app to be working asappls i need it to be working plssssss,1
2021,Very disappointed,1
2021,It's okayyyy 🥱,5
2021,Since Iast week l was unable to download this zenith bank app.I don't know what to do about it.,1
2021,"I'm no longer enjoying the services of Zenith bank anymore, trying to reactivate my banking app,all I seen is that I need token before I can use the app , and it making life difficult for the customers, at least try and have empathy for your customers.",1
2021,Powerful,5
2021,My first time usage of this app is interesting,5
2021,GOOD,5
2021,"Difficult challenges I can't send money through the app, I can't do any transactions with the app",1
2021,Bad,1
2021,This app is the best banking app,5
2021,"Your bank app should be rated less than one if possible, apparently a lot of people have been complaining and you just seem it fit not to consider what they are going through,I changed phone and I can't use the app any longer, went to the bank to complain and it's still the same thing... If you people are not ready to offer good banking service, sell it and let's know what's next...Everytime na so so complain but if na to remove customer money now una head go correct... Bunch of deemwits",1
2021,Rubbish,1
2021,Good app but complex to use,4
2021,This app can't open in my device and I can't find it in Play store,1
2021,Best banking app,5
2021,What is going on with this app? Been trying to download ut fir the past 1 week to no avail... After downloading it with my hard earn data itsead of installing it says It cannot be installes then direct me to start downloading again.. Omg!,1
2021,"I have been trying to connect this app but it's not working through ,it keep saying transaction authorization pin is weak even after changing it so many times but it's all in vain,it's so bad seriously",1
2021,"This is too bad ,for a bank,your service of recently is becoming poor,and frustrating..i just had to switch to another bank... because i cant keep coming to the bank because of ordinary app,too obvious the security of the app is af risk... I don't encourage anyone anymore to use this app,it doesn't serve any purpose at all.",1
2021,This app has been working perfectly well since I downloaded it until yesterday that i did an upgrade. Since then I can't even do any transaction. The app says session expired in less than 2 minutes of logging in.,2
2021,I love zenith bank they're the best bank I've used so far But please I need help with the app I restricted it now I can't see anything 😭,5
2021,I have difficulties doing transactions on the app. It would just log me out in the middle of transactions.i have to end up using ussd code.,1
2021,Exceptional!!!,5
2021,Nice app,5
2021,Excellent,5
2021,"I am still unable to update to the new app. I have updated on the IOS, is the update now available for android? If yes, kindly advise me on what to do.",1
2021,I have been trying to download this app it hasn't been downloading,1
2021,Still the worst of all the banking apps I have.,1
2021,Nice one.,5
2021,Pls how can I get zenith Bank customer care number pls,1
2021,"I expected something better, how won't I be able to log into my own account?? You guys are doing a very bad job! I didn't expect this from you!",1
2021,This app is good,5
2021,Excllent,5
2021,"Zenith app is one of the best app I have used ,but can Zenith create an online wallet ...like firstmonie",4
2021,Since Thursday 25th November I have not been able to use my app. Thus is so frustrating as I can't make any transactions,1
2021,"Initially I gave you guys 5star, but now I'm forced to give 1 instead. I can't login with my card details, it's saying only hardtoken can do that. I downloaded the etoken app, that one is basically just not working and it's looking like a fraud also on the N1500 charge for just an SMS/Email service! Or you guys don't know some of us write same softwares! Now I have been logged out of my banking app for months! And now I have been using another back for the period! Which is your lost regardless.",1
2021,Zenith Bank and there wahala,5
2021,"Fair experience with the app so far. But I was wondering if it could actually be possible to include a feature where you can check who your account officer is using the mobile app, as this is very necessary. Also if possible, users should be allowed to delete devices by themselves using the app. Last time my app had an issue, I was unable to delete the account and reregister my account, so I had to visit the bank before I could reregister my mobile app, the experience is really unpleasant.",3
2021,Is my bank,5
2021,The app and the ussd code is not working. Zenith Bank fix this issue😡,1
2021,I like this app is very fast to send and receive,5
2021,The problem have been solved,5
2021,Feel great and helpfull,1
2021,This has really helpet me,5
2021,"Very easy to sign up using the zenith mobile app, you don't have to go to the bank before using the app... Fast in sending money/ airtime using the mobile app.. 🥰🥰",5
2021,I can't install the app,1
2021,I can't download,1
2021,Suddenly the app icon disappeared from my phone. I can only operate it from playstore. Still jot impressed with the app,3
2021,Good,5
2021,Why the app is telling me that it has been registered to another profile,1
2021,It's good And I enjoy their service,5
2021,Why is your app timing out in the middle of transactions? It's so frustrating! Do something! 🤦🏽‍♀️,1
2021,can I activate mobile app without ATM card??,5
2021,Y can't i download the app completely?,1
2021,I can't be able to use zenith app is saying I have not initiate pls what should I do now,1
2021,"Please optimise the app, the space taken is too much.",4
2021,"Very useless mobile bank app. There's provision for card activation but yet one can't activate until you go to the bank to get a token, besides Zenith Bank USSD code network kept on going off whereby if you rely on them to eat that day you'll die of hunger because every money you withdraw is hanging and no reversal is made. When you call their customer care lines, you'll always be number 36 waiting on call. Why add to the frustrations of Nigerians? Can't you people do it better?",1
2021,"Good,but does not indicates the account name of the sender.",5
2021,Ok,5
2021,This app reboot my phone twice on 26th November 2021,1
2021,The app dont open most times. Especially when I need to do an important transaction,1
2021,"Firstly, zenith bank have network issue, Secondly, i can't log in with my device though i have used the app in other device, but my new phone i can't, i have registered the device but i can't log in it says my account is locked, maybe its due to several attempt of login, i changed password which was successful, i tried resister again but it says already registered.",1
2021,I used to think that zenith bank is the best bank but with my experience it is the worst. How can I make a transaction and then I cannot receive otp that was sent to my phone. Even your bank app sucks. I'm so disappointed,1
2021,I am having issues on logging in to another mobile device,1
2021,Still under testing,3
2021,My bank my pride!,5
2021,Thanks for rectifying the issues I had. Works perfect.,5
2021,"You don't deserve a star, must I go to the bank everytime?... Try creating better login, I tried downloading E-Token but say card verification error",1
2021,Enjoying their service I would like them to add biometric feature to the transfer pin Please try,5
2021,Awesome experience,5
2021,I don't know the problem. My Friend transfer to me since yesterday and they money is not reflected in my account,1
2021,"Your mobile banking app has been so stressful to use these past months, login can be so annoying at times, sometimes it's jst annoyingly slow. I don't experience dis level of stress with my other banking apps Please work on your app cos alot of people are complaining T for thanks",2
2021,Being trying to log in since morning but just can't access the app. I wish I could give it zero stars.,1
2021,"Zenith bank used to be good, but now, they are very annoying, dem chop my 2k , I have sent screenshots of transaction tire, dem no do anything... That's robbery, stealing Customers money",1
2021,"Ever since I updated the app, it just got worse. Like the what is the essence of the app anyway if it doesn't log in or keeps showing internal error. I think it's high time I just close my account with you guys. It's frustrating",1
2021,Can't reacharge my phone with the app,1
2021,"Everything is zero. Its okay to deduct money from people's acct yet very difficult to solve customers need. Both the app and the USSD code isn't working. The slow response from the Fb and Instagram handle is so irritating and annoying. Just to block my debit card, it took hours before you could respond. Everything here is just pathetic and zero",1
2021,excellent,5
2021,Good,5
2021,Update just made it worse Session expired immediately I log in,1
2021,"This bank app is a pain in the neck 😥 I've been trying to long in since 7am but keep saying ""An error occurred while processing your request. Please try again... Please I'm frustrated right now and i have something very important to check on the app 😭😭😭😭😭😭😭😭",1
2021,Since 2 days now I have been unable to access my bank app. And money been sent to the account I have not recieved an alert for it,1
2021,I can't access the mobile app and I already have my mobile app Account but can't access it,1
2021,This days your server and services is tormenting,1
2021,"Zenith, eh, una no dey try at all o. How on Earth could a big bank like Zenith not be able to resolve its issue of mobile app. It's very bad walahi",1
2021,Zenith please sort out whatever crash your bank is going through... I have been unable to withdraw my money since morning. Money sent to me is not reflecting since morning. You guys don't even deserve the one star given.,1
2021,The app is good but today I noticed I can't login. I do not know if it's just mine or general,4
2021,Please have been having issues on my account since morning what to my account please rectify it for me,1
2021,"The Zenith Bank app is synonymous with error messages, it's always extremely difficult logging in and can be quite frustrating especially when you need to make an urgent transfer. I really hope Zenith Bank will be inclined to rectify this soonest and ease their customer's experience.",2
2021,Nice app,5
2021,Why is your app 102MB?,1
2021,Please fix the new app. I can't log into my account. It's frustrating.,1
2021,"Been trying to log into my account for days now but it stupidly keeps on giving me a foolish ""error"" message and that is so damn frustrating.. mind you, it's the latest update I have.. waste of data updating it.. if only it was possible to give it no star rating at all, I'd do that without thinking twice",1
2021,"I am having issues logging in the last two days. This is the message that pops up ""An error occurred while processing your request. Please try again latter"" How do i fix it?",4
2021,What is wrong with the app I have been trying to login but it show error please you guys should fix it I know.know wetin make I open zenith bank account,1
2021,"Please I've been trying to login for the past few days now, the app has been throwing up errors, your ussd is not working also!!! Why are you guys frustrating 😡😡😡",1
2021,"Terrible app, you can't use it on Saturdays or public holidays, what's the essence of app, when it only works during banking hours, I regret leaving money in it. Now I don't have access to it.",1
2021,Always failed network,5
2021,I have been trying to log in but I can't it keeps saying an error occurred while processing your data. Please try again later,3
2021,"Since am using this app for 3 years now, is working very well.cos am always updating it",5
2021,This app takes time before it opens and it's kind of slow,1
2021,The app just frustrating tryin to login for more than 5hour keep on saying the same thing time-out,1
2021,Hello pls I have been trying to login to my app but it keeps loading without saying either error or loging me in I have cleared data storage and cache still getting the same issue. It started after the recent update pls try to fix,1
2021,"God will punish you people,so bad network bad network all the time.useless bank",1
2021,Good app,5
2021,"Zenith bank. Ogun go kill all of una ....this bank service is getting worse everyday. Since early morning today , make person do very important transaction for app. The things just dey loading over an hour now. This bank is now useless 😒.. very poor service they render",1
2021,"This app sucks, it used to be one of the best app until the upgrade.i have installed and uninstall this app like three times now because I couldn't log into my account",1
2021,Always showing session is expired and logs me out before I can even make a transfer,1
2021,Whatever happened to the Zenith app? It used to be steady and very reliable. Login in is now an enormous task undertaken over at least 48 hours. Please bring my old Zenith app back and all will be forgiven,1
2021,"Zenith bank mobile app and the USSD are really frustrating me, I've been trying for days now to access my account to no avail. I can neither send nor receive money in the account. What is happening please?.",1
2021,This is the last day am using this bank or it's App.... Your network failure is getting worse by the day... Can't even access my own money because of your stupid network issues all the time....what a waste,1
2021,"27/11/21 Truly disappointing; unstable and unusable. Definitely wouldn't recommend. 05/09/21 Gotten worse. Lags at login (sometimes your can't even login), doesn't fully load all options, extracting statement gives you incorrect periods, and on. What happened to the Zenith bank we know?",1
2021,"Terrible banking service of late. First my money of N38,500 is still not refunded to my account. Secondly, your mobile app has a mind of its own, only opens when it wants to. Thirdly, you guys are terrible on small loans to your customers bcuz you don't give out loans. Finally, most of your customer officers are very rude! And lack training in the field of respect and customer relationship. They act like they're doing me a favour when in fact, i'm the reason for their employment! Useless!",1
2021,I can't login to my mobile app....getting an error occur message since 9am,1
2021,Zenith you're so frustrating anytime my transaction is been declined you don't return immediately it will take 2 to 3 week the last one I need you people have not return it till now i bought an airtime of 1000 about 2 to 4 weeks ago till now I have not seen it what's going on with you people I even message you people on your site you told me it be solved what nonsense,1
2021,Trying,2
2021,"Very frustrating app to use, been trying to login since but has been telling me to""try again later"". And the app does this often. It's very unreliable and frustrating.",1
2021,Instead of getting better the app keeps getting worse. Too bad.,1
2021,Just too annoying. Is not logging clear the data do an update yet nothing seems to work,1
2021,"Zenith Bank App is the worst mobile app I've ever used. Can't login, can't transfer or recharge. This app is frustrating me Wish I could leave you 0 star. Your branches are useless with their poor customer service. So annoying",1
2021,"Haba! Zenith bank! Upon all the outcry on the review section, the app hasn't been worked on? I downloaded mine yesterday evening and today, logging in has been impossible. It keeps saying ""an error has occurred, try again later"". So, if this were an emergency, that's how I would be stranded? Zenith bank is bigger than this honestly; do something about this..",1
2021,"You guys should should fire whoever is responsible for your app development. It's all gone downhill. To log in to the app, no show. To log in via internet banking, same. Even 966 isnt working for me and customer service wont attend to me. Please give me my money biko🙏",1
2021,This is so annoying I cant even open the app after updating,1
2021,"Useless, to login is another issue",1
2021,I can't even do a transfer from this app....very very bad,1
2021,"The app got worse... I've been trying to login for a while now but it's showing error, can't minimize, it hangs too...🤦",1
2021,Fair,4
2021,Please aw can I open a savings account that I will be save from my account,2
2021,A nice app for quick transfer of money and buying airtime for your mobile devices. You can easily check your history of transactions and print them out.,5
2021,Good morning. I made a transfer from my GTB account to my zenith bank account since yesterday and up till now am yet to receive it. What kind of service is this. Kindly look into this with urgency,2
2021,Very good easy and simple...👌,5
2021,I transferred money to my zenith bank account since yesterday afternoon but haven't received my alert yet please try and rectify it,2
2021,Great app keep the great job going.,5
2021,"This application doesn't deserve any star. I have been unable to update it neither does it work. For the past week, I haven't been able to recharge my phone. Neither have I been able to do transfers with ease inspite of using my token or the Internet banking. What's the point of having a bank account with Zenith if you're unable to provide access to customers funds? Ridiculous!",1
2021,Pls how can I check my account number,1
2021,I updated my app today and after making some transfes e was able to generate receipt and saved.This is good I like it oooo. Keep it up.,1
2021,Difficult to register the mobile app,1
2021,"While i do a successful transfer with my mobile app at the stage of writing successful they will telling me authorization failed, Why??? Even USSD transition!?? Please you people should know what you'll do to it",1
2021,Good app,5
2021,"I hate this zenith bank moblie, after i reset my mobile can't login my app again, i try the to register my app through my atm card but does not work.",1
2021,Good,5
2021,Very good,5
2021,okay,5
2021,Good to use,5
2021,I think it's high time we can start using multiple accounts on the app 2 or 3 account on the same app will be a very great upgrade,3
2021,Superb,5
2021,Great,5
2021,"The best Zenith bank mobile app so far. Imagine batching payments to people and once it's time, the transfer flies. For this and many more, I personally give u a 5 star",5
2021,Why can't I use my card to pay for my Facebook ads,1
2021,I hate everything about zenith How they operate and how they treat customers even when u go to the bank,1
2021,Love it,5
2021,It good ooooo,5
2021,Try to open it is telling me your account is locked I should reset password to activate my account,1
2021,"Please keep up the good work, thanks.",5
2021,"Can't make transfer, tried three times it showed transaction successful but let l discovered it wasn't. Please work on it.",2
2021,Easy-to-use. A great app.,5
2021,"Requesting for token to activate the app on my New phone, what happened to card details? Very annoying!",1
2021,this is beautiful,5
2021,One cannot install the app and configure it without the use of token. It's makes the whole thing cumbersome. Must one visit the bank before installing Zenith App?,2
2021,Pls l cant receve any massge again on my sim l use to registre my account for zenith bank and they refused to show me my ballance in my account,2
2021,"I love this app, easy to use. But Ziva is difficult to use",5
2021,Am unable to download this app,5
2021,I love this 🏦 bank very much is good,5
2021,I love it but still I have difficult with the app because if I want to log in into the mobile app the said register device is that the two options weather to register with the the pin+ token or to register with the card details but I choose register with token the said user account not found I want to know what is the problem,4
2021,Great,5
2021,Pls wen r we expecting the new updated app?,5
2021,Very good,5
2021,Can't access my app it is asking for a token and to register my device,1
2021,"Your bank is one of the worst banks ever, slow and terrible network always",1
2021,Extral ordinary excellent,5
2021,Many,5
2021,Very sensitive app,5
2021,"the reason why I can't give the app five star ⭐ is that I can't contact my account officer on the app and that is very poor zenith, you guys suppose add that option so I can contact him or her please find solution to that hun",2
2021,Excellent,5
2021,Great app,5
2021,This app is simply beautiful,5
2021,The app is good,5
2021,"I have been using this app since last 2 months there is no Problem with it But now that I bought a new phone I can't log in, anytime I tried to login there will be saying hardware token need to authorize this request why?",1
2021,very good app that you can depend on,5
2021,Good mp,5
2021,The app is too large !,1
2021,My best bank so far,5
2021,I opened a business account but I'm wondering how they go about deduction. Deducting my money and even sending negative debit alert when no money in the account to deduct. I regret using zenith,1
2021,"Over a while now i cant install the app on my phone, after it load to 100% then it restart again, why?",2
2021,"Been trying to buy airtime from my acct using the app, but a pop up keeps saying that I have reached my daily transfer limit, but it's my first transaction! I changed my transfer limit and upgraded the app thinking that'll fix it, but it's still there. The hell! As a soln I decided to install the app on my 2nd phone and try with that instead. It requires a token. They asked us to download their e-token app for that, and then charged 1500 as the fee!😖 No wonder the card option doesn't work 😑🙄",1
2021,"I love this apps, because it's very important to us.",5
2021,Great app.,5
2021,I can't login. Always showing an error occurred,1
2021,"I changed my phone and I couldnt login into my app again...told to use my atm details, I did but still told me to use login and token but I don't have a token...the app is just there( useless) I gad to abandon the bank to continue my transactions with my other banking app.its not fair",1
2021,Very good,5
2021,Zenith has the best App in banking industry.,5
2021,excellent 👍,5
2021,Awesome 👌,5
2021,I love this app,5
2021,A 100 Mb app? Wow! So unnecessary,2
2021,Trash,2
2021,Excellent......,5
2021,This app is the best application ever,5
2021,"It's so difficult to download the app, being trying all day still not downloading.",1
2021,"A new Zenith Bank user and this app has been frustrating, I cant even access it yet",1
2021,"Wow this app is dope, fast and reliable, easy to use... And I can say the tech coding behind it is well above average... That's surprising for a Nigerian organization.. They sure do deserve a five star... I wonder why the negative reviews though...",5
2021,This app is trash as well as zenith bank. Changed phones and now I have to go to the bank to get a hardware token to get it rectified. Went there filled out a form but the problem is still there. Please fix it.,1
2021,"The new Zenith live mobile is not working on i phone,kindly do something urgently on it.",4
2021,How to apply for a loan?,1
2021,It should borrow,2
2021,"I changed changed phone. I was asked to use my pin+token or ATM card to register my new device. On several attempts using my token, it was blocked. I have tried using my ATM card and the message that return says I must use my pin+token. But the strange things is that despite all these failed login, I still receive email messages from Zenith Bank that I have successfully login to the app.",1
2021,Zenith bank is Just useless..this is the second time you guys debit me without me seeing my money or my card... Are you guys mad?this is so frustrating... You guys provide poor services...I hate you guys..imma change bank asap ... My newest goal,1
2021,"After updating my app, everytime i launched into the app, my phone screen goes off as if app want to crash my phone, i regretted updating the app because the previous version works smoothly, sadly, I don't have it.",2
2021,So far so good,5
2021,Good,5
2021,The app is useless is not open on my just keep saying error whenever I open it,1
2021,Amazing,3
2021,"I can't get my Email Transactions Statements from this app, what a total waste of option. Please fix the Email Statement option, it doesn't work for me.",3
2021,Best,5
2021,Just percially,3
2021,Very interested app but I changed my device I can't log into this app why,5
2021,Excellent.,5
2021,Ease of use is just wonderful. No drama and over the top navigations. Even a kid can use this app ... I've got no complaints yet since I started using this!,5
2021,Fine,1
2021,Very useful,5
2021,Very good,5
2021,Love you,5
2021,Awesome.,5
2021,"What the hell is wrong with your app? Why is the app not opening, no alert, nothing else, am tired of Zenith Bank.",1
2021,Sweet,5
2021,This app is annoying... I don't know the reason why there's a bank app that can't resolve issues... And its so slow and annoying... A thorough upgrade need to be done,1
2021,Easy to use,5
2021,When i try to register after entering my account number it's keep telling me my account not found.,1
2021,Satisfactory,5
2021,How would the Zenith Bank app consume more than 100MB data and storage space without considering the end-users/customers? I suggest you also create a LITE version too for users with limited download data and phone storage.,2
2021,"When signing up new device...the e-token doesn't work again,and this days,going to bank is a drag 😫 if not I'd hv rate 5 star",2
2021,"The entire bank is trash, with unnecessary network issues. And the keep charging me stupidly even when i havnt used my acct in a while... Most times i login and see my acct reading minus. Thats annoying and its stealing.",1
2021,Great way to bank,5
2021,The most annoying thing of this app for me is the inability to transfer to/load my prepaid card. You guys can borrow a leaf from UBA - we should be able to see our Prepaid account balance and perform transactions using the app. Why is it the functionality there without use? Who has time in these post - COVID Era) era to be going to annoying banking halls to load my card? Please you guys should fix this.,1
2021,I cant log in into my account on the app.. I changed my phone of recent. But your app is not ahowing my phone name so as to add my device. Help me please. I can't go to your bank irs always full with delays due to covid nonsense.,4
2021,It's a really great app.,5
2021,"Wonderful, I love it, user friendly",5
2021,Dependable,5
2021,Love it but it would be great to have a dark theme. How would you feel if you wanted to transfer in the night and get a bright light in your eye and my phone is always on dark mode,4
2021,Good and lovely,5
2021,"Maybe if we all report this app on Google play store for fraud and scam, Zenith bank will sit up. Illegal deductions from account, otp takes hours to come, I get debited for airtime and data without receiving it, failed transactions that never get reversed, network issues that leave you stranded all day, etc. Look at the comment section on their social media pages, Zenith Bank is a mess, I do not recommend Google play store should just take down this app let us rest.",1
2021,Good,5
2021,Very slow in opening,1
2021,Very clean fast,5
2021,This app has really helped we the zenith costomers,5
2021,Very good,5
2021,The app is very annoying Service unavailable everytime I tried to sign up,1
2021,Best Ever,5
2021,"What the hell is this? Updates are supposed to mean that apps would get better, but this one just got worse. Before now, the app was working just fine, then you released updates, which makes the app take long minutes before it is ready when launched. Are you tech experts incompetent or what? Please fix this asap because it becomes more annoying by the day.",1
2021,Excellent app....,4
2021,"The app doesn't support using multiple accounts on it. I navigated through the app I didn't see any where to add account. In my former review, I was told the app was updated to accommodate multiple accounts on it. My saving account is activated on the app. I want to connect my current account too. If your app presently doesn't support it, I suggest zenith Bank uses Finnacle e-banking solutions.",1
2021,Nice app Una Welldone o!!!,4
2021,It's a wonderful app...my transactions are smooth.. nothing to complain about at all... keep up the good work 👍👍👍,5
2021,Like,5
2021,Excellent app.,5
2021,"This app it's wonderful, it makes things easy for me for that reason I love it. Please, make our account manager known to us through the app thanks",5
2021,"No one should download this useless app. The programmers that coded this app are just a waste of time and source. Zenith Bank's servers are the worst in the world. This bank is not ready to grow, we should all be banking with good banks not one like Zenith. Everytime I try to log in an error message pops up ""your account is blocked reset password to login"". I've reset my password my than twenty times still to no avail. Ever since I opened an account with zenith I've been doing ussd transactions.",1
2021,Awesome app,5
2021,The app is good. I am enjoying using it.,5
2021,It's being great...,5
2021,"I changed my device and was able to register my other bank apps except zenith because they insist it must be done with token, and I am not close to it ATM. I download the etoken app, and after some attempts, they tell me my token has been locked due to many failed attempts. Your process sucks!",1
2021,Great,3
2021,"Excellent! but sometimes you guys network is really annoying, please work on that.",5
2021,Is not working on my device,3
2021,Zenith bank doesn't have a bank app yet. It's a shame their developers are useless. The app wants me to go to the bank. Mumu is that one app. Don't even know why people keep sending me money through this useless bank. I have to use Kuda all the time for online banking.,1
2021,"The app is really amazing and helpful but some times is very annoyed, zenith bank should work on there network,",5
2021,It's easy and nice I love it keep using zenith Bank and you'll get the benefit from it,5
2021,"Useless app, upon signing up on it, you will still have to go to bank and queue for internet banking registration. How is it different from USSD code. Upon I thicked internet banking while applying for the card no changes. Na condition make crayfish bend I swear. You are running your business I also have business to run",1
2021,Good,5
2021,Good,5
2021,I can't access to my mobile app due to change of phone that I have to use token which I don't have. Please I need help,1
2021,I have tried to download this app for two days now and it has not been possible. What do I do pls?,1
2021,Bad pic,1
2021,"Your app is cool and easy,, buh network is your problem,,, the network is too slow,, damn it",3
2021,"I think Zenith bank should try and create another mobile app, cos it looks odd, not fasting enough",1
2021,Very nice app,5
2021,This app is too much slow.... Please from GTbank and fidelity,2
2021,Okay,5
2021,"Stupid bank every time network problem. You guys need to fix the network problem, or il leave the bank. Thanks",1
2021,"I love zenith but sometimes there network is very bad, I have been try to download zenith app on my new phone but know response",4
2021,"This app is absolutely nonsense, I can't even get a software token to activate my account again. How will I travel back to Nigeria to do that again. I no longer understand what is happening in this bank. My money will be missing always without no whereabouts like I do pick money from the ground, how will I just keep lossing money always from my account, it really annoying.",1
2021,"Useless bank, I fill dispense error form for a more than 2 weeks, they refuse to refund my money, after I contact them on there Instagram channel they don't respond to the dm",1
2021,It's not working well,2
2021,I have been able to log on to my account since yesterday. I have always been told to download a new app which I have done.,5
2021,Why can't i install the app? It keeps downloading over and over again without installing and with several trials....,1
2021,Awful,1
2021,Good,5
2021,"Why am I receiving unnecessary debit alert,stamp duty,sms notification and so many unnecessary debit without a good reason,I will close the account if this act continues",2
2021,app realy sucks with a very poor network loggin in alone takes a lot of time pls fix this theres a problem loggin in error its so frustrating,2
2021,Can't login since morning what's happening,2
2021,Having problem logging in my account with the app. The app is writing an error has occurred.,1
2021,"Horrible App please do better, I just lost 1GB of data because the app keeps redownloading and when it finally did I keep getting error messages",1
2021,Worse bank mobile app ever.,1
2021,"Very useless app and bank, words can't describe how terrible they are. I can hardly login, and this happens on a daily basis. Overhyped nonsense bank. You don't deserve one star",1
2021,Excellent,5
2021,"This app sometimes it works well, at times I will try and keep trying to login it will keep telling me an error occurred, then the error will continue for days. Even after updating the app same issue continues. Please zenith bank is too big for this kind of app that is very very unpredictable.",1
2021,Excellent excited,5
2021,"Ever since I updated my app to this, it's been giving problems each time I try to login. Always showing ""error occurred, please try later""....and whenever it manages to open, it gets very slow.",1
2021,It's horrible. The latest update has really messed this app up,1
2021,I can't log in my mobile app,5
2021,I can login to my account and I need to send money as quick as possible what is the use of an online banking app when I have to go to the bank every single time please fix this or just close your bank cause it is getting useless day by day. If I could give 0 stars I would,1
2021,Nice app,5
2021,Excellent,5
2021,It's amazing,4
2021,"I lost my previous phone ,I can't log in on my new phone pls help",5
2021,Excellent,5
2021,I could not download it,1
2021,"The app is poor these days, gtb and uba are far better. Biometric signing in very slow and the app in general",2
2021,Very good,5
2021,"This is the worst bank app i have ever used. In fact, if there was a way to give you guys zero star, it'll give me great pleasure to do it. I've been trying to create an account for like eternity... I tried using BVN, it tells me invalid number. I tried without BVN, it tells me that the date of birth empty even after filling it.",1
2021,Very good banking anyone can do with,5
2021,Cool,5
2021,Stupid and useless app,1
2021,It's still not working,1
2021,Cool,5
2021,It's User friendly,5
2021,Best of all mobile banking App,5
2021,Good app,5
2021,"I hate the app first it takes time to download then it doesn't open, that is very annoying",1
2021,Wasted data for garbage. Can't log in cos I'm using a new phone.,1
2021,Awesome,5
2021,Nothing to say,5
2021,Zenith Needs to Less the stress people go through every time you change phone and have to go to bank to re-download the app while other banks with your ATM card you can just quickly download your app without any issues and not everyone likes that Token of a thing cos it's a job on its own carrying that thing around everywhere you go just to be able to Authenticate your Transactions...it really sucks,3
2021,"You're not worth using, at all. We most take you guys down",1
2021,Very bad bank and poor bank I have lose my my in my ledger balance since first of the month but still my money is not back,1
2021,They blocked my account and my money is inside 😡😡😡 This bank is a scam❗,1
2021,Five star!,5
2021,"Whenever I try to log in all it says is ""card verification failed"" and it has been saying that for the past three days. It's honestly frustrating",1
2021,Nice one,5
2021,Nice,4
2021,Lovely,5
2021,Pls remove this app here. The bank is shutting down people account. If you have money transfer it elsewhere.,1
2021,The worst bank ever,1
2021,Can't download the app it keeps repeating download don't know why,1
2021,What's going on here I can't login to my mobile banking app anymore,1
2021,Nice app,1
2021,"😠😠 I try login to my account but it didn't work I try using card details it didn't work, they say I used use token to confirm .what do you mean by token 😠",1
2021,"This once hitherto fantastic app, is now totally messed up. I can't use it anymore. I called my branch and I was asked to update it, yet it has failed to be updated. I see debit and credits long after the transaction. It's very annoying. Since morning I have been battling to use it to no avail. Mwetch!",1
2021,Very helpful,5
2021,"My app was blocked because i made an error with my password,over a year now i still cant use it",1
2021,Nice service,5
2021,"I forget my password and since then,i have not been able to use this app again.what can i do",3
2021,"Wow, the app is up now and it's WOW, simple interface, easy to understand and use... I love Zenith bank",4
2021,Fast response to customers.,4
2021,"Very fast, safe and secure just simply the best and I am loving it. Please I wanted to know how to add my prepaid card to this mobile app since I have two accounts with the Bank. Thanks",5
2021,You are nonsense,4
2021,Very poor app,1
2021,Unable to download the app,1
2021,This app is one of the most terrible thing I have seen on earth. You're always sorry but never fix things up.. I can't log in after everything. Does not deserve 1 star... I feel terrible seeing the star wish I can give no star,1
2021,"This bank app has to be the most annoying bank app ever and the virtual assistant, Ziva is the most annoying. Delayed response! Delayed transactions everytime I have tried using the Virtual assistant. Wasn't Ziva meant to make banking easier?",1
2021,Excellent,5
2021,I cant seem to install this app,1
2021,Upgrade your app. I don't need to visit bank branch to register a device.,1
2021,So terrible👎🏼now the worst bank app ever🙄🙄😏,1
2021,Best banking app Ever,5
2021,Why am i Unable to update the app?,2
2021,"Easy to use, data saving.",5
2021,Fast response,5
2021,"I change my phone and since then have been unable to login my bank app, it keeps showing my previous device and when I try to register my new one it shows hardware token need , what should I do?",1
2021,"The app said I should download latest version. Now it's not downloading, and this is not even network issue",1
2021,Well ...I was disabled by staff from using my Zenith app,1
2021,Exelence,2
2021,exceptional,4
2021,One of the most disappointing banks in Nigeria... Notting ever works with this bank. Banking app(Zero) mobile banking (zero) ATM (zero) immergine the bank ATM paying other Banks except ZenithBnak account holders. Worst of it all customer service relation (Big Zero) I would give 0/zero star if I could.,1
2021,"Very bad experience, I've not been able to use the app on my personal phone, it only opened on my wife phone but why?",4
2021,"Too much hype about Zenith Bank...but I have been somewhat disappointed with their apps. Just this morning, I was told to download a new app that staff have been disabled from the app. It happens that I can't even find any new app here.",1
2021,This is very unfortunate that a big bank like ZENITH BANK can't build an app that will serve the customer. Am I unable to login to my app since and I need to perform an urgent transaction. Zenith Bank work on your app please. Am giving you one star till I see change.,1
2021,Have been trying to use the app and it's telling me staff have been disabled on the mobile app... I tried downloading another and it's still the same information,2
2021,It very tiring,1
2021,Nice and faster,5
2021,"It really sucks , if I have to go to bank, to get the app activated on my phone again, each time I change my phone or reset factory data on my phone.... Technology have improved more than that.... I should be able to handle my mobile app myself without going to bank each time.... what if am outside Nigeria, will I have to come to Nigeria before I get the app working again ???? Kindly look into that please, its annoying",1
2021,"Have downloaded it,but I still can't log in to d app",1
2021,Why is the app taking ages to download.... And my former isn't working,2
2021,good,5
2021,Helpful,5
2021,Great App,5
2021,"Zenith bank is the best bank I have ever used, keep the good work going and more costumer are coming, remain blessed 💯💯",5
2021,Play store should provide Zero star for apps like this. It has been showing unable to access and mere login is not even going through. To access Banking/transaction history; no way.,1
2021,The best banking app I ever come across.,5
2021,Count download app,1
2021,Excellent,5
2021,Nice app,5
2021,My favorite Bank App I love it,5
2021,Good,4
2021,Very horrible App. One MUST HAVE hardware PIN + Token and Card to even register. Gosh. You guys should grow. Check other banks. Token to email or registered phone number should do.,1
2021,Since I downloaded this I have never got to use it for any transaction cos first...it gave me so much login issues and second transaction pin I set never works The customer care line also is completely useless.,1
2021,I can only have access to one bank account at a time in the app! Who does that?,1
2021,"It's very nice app, cool bank too. But help me work on my account.. Failed transaction since Friday.. Money hasn't been reversed yet. Thank you.",4
2021,I hate this app because it logs out automatically one minimized,5
2021,For about three weeks now I have not been able to use this app. I went to the nearest business unit to Lodge my complain. The operations manager tried all she could to help the situation but couldn't fix the problem. I can't still use the app for any transaction. It is negatively impacting my business.,1
2021,Satisfactory,5
2021,Not bad,5
2021,I enjoy using this app❤️,5
2021,I thought this was the best but i was mistaken i can't even login my account,1
2021,I have spend at least one hour to login but it refuse to do,1
2021,Can't login in my new phone,1
2021,I don't know why you guys Keep removing money from my account,1
2021,Great and easy going app but I'd love if one can get their account officer's contact info from the app.,4
2021,The app is excellent only delay when there is slow network 😊,5
2021,Trusted and reliable,4
2021,The app is too heavy for a Bank app!!,2
2021,My phone is bad and I've been trying to log in my account on another phone but I can't register why????I need answers,1
2021,Poor,1
2021,"Am unable to access the app, it's keep asking for token number",2
2021,Exceptional outstanding app.,5
2021,Well... I enjoy using this app,1
2021,"This one that people are saying bad things about your mobile app, I am even scared to download it.",1
2021,"Kilode!! The app file size is too large, what did you put inside na, and not even working properly. Negative review isn't good for your brand, pls work to resolve the stated issues.",1
2021,App doesn't want to install on my phone.,1
2021,Gud but I am not sending money to any account again,5
2021,Amazing app,5
2021,"I withdrawn 40,000 from a zenith Bank atm machine and I was debited but the atm machine didn`t pay me and the money still hasn`t been reversed to my account",1
2021,Doing well,4
2021,I rate 5 star Because the app is fast and easy to operate I think dark mode should be included in the app And also e-naira transaction should be included also,5
2021,This app is just basic. It for not give option for cancellation of disputed transaction. It would be better to have this features so as to ease frustration. Banks should be innovative and not retrogressive as mistakes could be made by anyone.,4
2021,"This had to be the worse Bank app, been trying to download from.play store for days now, and besides, I need an ATM to have the Bank app on my phone 😡😠😫????",1
2021,"My issues has been resolved, Zenithbank should seriously work on service delivery.",3
2021,The problem I have with this app is the size. Please the developers should work on reducing the size of the app.,1
2021,"I guess this hardware token is the bank's formula to get #1500 off our pockets because I see no reason why even after trying to register for it on the zenith token app, it'll always tell me unsuccessful attempt. What's the use of my number if you can't give me an OTP to help access my account. I've not been able to login to the app for over 5 months.",1
2021,I hv download this app 3x but refused to install after downloading it will start again,3
2021,"The Love I have for zenith bank and this app before is unimaginable but lately they turned to the last back. Very annoying and it makes me feel so bad, to log in to your account becomes a big issue, to buy recharge card too problem even with the ussd. I will you guys look inward and try to upgrade your system.",2
2021,"It takes time to download. Seriously since hours, I was trying to download so as to transfer money to a friend in need. I got totally 😞 disappointed it refused to download . Please work on it.",2
2021,Good apps,5
2021,Terribly optimised. A struggle to even open the app.,1
2021,Cool,5
2021,"I have been trying to log in to my account with this,but they are showing enter your pin+talken to confirm,what does that surpose to mean??",5
2021,The app is downloading after 100% of download.,1
2021,Awesome 💯,5
2021,As big as zenith bank is ....thier app will just shutdown for a whole day ..other bank apps will be working ..zenith won't...too bad now I know why all review has 1 start,1
2021,Can we get a dark mode in the next update? Thanks,3
2021,"Verry useless with bad network problems u need to improve your mobile banking network, like others bank",1
2021,Finding it very difficult to download the app,2
2021,This App has been so useful to me my family my friends,5
2021,Good bank,4
2021,Your app is trash. Ever since i downloaded the app i can't make transactions it keeps telling me AUTHORIZATION FAILED whenever i dail in my pin. Your app is useless to me and the MB is to large for something not worthing anything. That's my opinion. I'm so mad 😡 😡 😡 at this bank. TRASH,1
2021,Too difficult to use . requesting for hardware token,1
2021,I can't load card and can't transfer with this app. They keep saying authorise fail,1
2021,Please has this app stopped working in ios,3
2021,I love it,5
2021,Good,5
2021,"I can't access my account anymore through this app. I tried using ussd code now, the response i got from zenith USSD code says that ""they could not find account number associated with my phone number",1
2021,"Each time i get a new smartphone,am unable to login,the app says i need Hardware token to login",2
2021,Please how do i register for this app after i formatted my tablet. I lost my ATM card and i am not in nigeria.,1
2021,I used my ATM CARD to withdraw money from POS it was declined but I was debited immediately. What's going on,1
2021,"Can't log in on my new device even after several complaints, telling me I should register and after trying to register they tell me that I have registered before and I should log in,it's the same cycle all over again can't open the page at all",1
2021,This app is the best,5
2021,"Service always unavailable, I only successfully login 20 percent of the time",1
2021,Excellent,5
2021,"The app is slow and keeps hanging,it needs an upgrade",1
2021,Most useless app on Playstore!,1
2021,The cardless withdrawal feature doesn't show in my app??,4
2021,"Honestly speaking, this app performance is poor because it's very slow to the extent, and in addition it failed to update after several attempts. You better do something about it seriously. All the best.",2
2021,Good,5
2021,Good for transactions,5
2021,This the third time I downloaded this app and it dose not install.. He no go better for creator of this scam apl,1
2021,"This app is bad I can't register it at my new phone, i followed all the instructions give telling me only hardware can access this request",1
2021,Awesome 👍👍,4
2021,Very good,5
2021,Good.,5
2021,Good and fast,3
2021,Good,5
2021,NICELY ok,5
2021,The app is very convenient to use. Thanks,5
2021,Please what's going on with your zenith bank app it's saying token I don't get i can't access my app,1
2021,This app is actually trash and the most annoying part is that the space is tok much. Now I want to download it it's not working. Please you guys should work on your app it's actually the worst bank app,1
2021,Very poor!,1
2021,Good,5
2021,I can't open an account with this app,1
2021,Excellent,5
2021,"I downloaded this app before but tried several times to login but it didn't work they requested for token which l did,and still it didn't work either it.now trying to download another one and is giving me issues.pls you guys should fix this because is tiring",1
2021,Why do I now need tokon to open the app since I bought a new phone I cannot access my account,1
2021,it takes time to download,1
2021,Why is too havy why why from 35MB to 97MB why,2
2021,One of my worst experience ever. I need the app for an urgent issue and it's asking for token which I don't have. Please it should be sorted out quickly,1
2021,"What a nice app good for sending money and pay bills....i just wanna like it before but, now is like network is down on 🙄",2
2021,App requesting for token stressing someone's life. what is this,2
2021,This app is never working always asking for token which they didn't send,1
2021,"It's very interesting, your platform is ok. I want you to improve more because sometimes there used to be interuptions on the internet.",5
2021,Nice app 👍,5
2021,Worst bank ever 😠😠😠... so useless and unethical .Have been trying to make school fees payment with this app it keeps requesting for OTP at first dey didn't send now they are saying my bank card information is incorrect of which I checked properly and I was asked to contact my bank. Oh more pain called this people for close to 1 hour 30 mins and no customer care representative to address the issue and now I can't pay school fees or go to School. M calling you out Zenith bank give me my money,1
2021,The app locked and i reset the pasword but it kept on telling me to reset now i cant use it anymore 😖😖,2
2021,"If there's zero stars, that's what you deserve!!!",1
2021,Awesome to send money and to receive,5
2021,Excellent,5
2021,"App is too large, 102mb !!!",3
2021,Good,2
2021,Can you guys please add dark mode features,5
2021,I love this app,5
2021,"I would've give this app 0.00 star, worse experience, waste of data and unworthy of my time",1
2021,Good App,5
2021,Happy,1
2021,Why can't I receive otp on my Gmail if I want to make a transfer to bet powa using short code why,1
2021,Good app,5
2021,app is not working,1
2021,"So far I've not had any issue with the app, my transactions are completed & updated on time. No glitches, so no problem so far 👌😉",5
2021,Zenith bank has been poor lately very poor,1
2021,So cool,5
2021,"This app is the worse app , ever, I even tried updating it but still the same",1
2021,"Zenith bank staffs what did i do to you guys, for months now i cant login into the bank app always requesting for a token, i have really tried my best, anybody should pls help me out..SOS!",1
2021,Same one sent money to my account and I have been waiting but the money didn't come,1
2021,"I'm extremely tired of this app I downloaded again and it's giving me issues , entered my pin and download otp app and also entered otp but keeps telling me ""pin not correct"" if software token was available to register my device I would have used it .I downloaded then uninstalled b4. I'd uninstall again cause I'm tired if I use a third party app to transfer they don't give this much stress ...I'd rather use a third party app .",1
2021,You guys are doing things wrong as regards going digital. 1. WhatsApp bot doesn't work when it's needed 2. Your app is too huge. Why is an app as simple and dry ad yours 100mb? 3. I can't log in to my enaira on the app. It doesn't accept enough characters for password. Please do something. Fast. Thank you.,1
2021,Love 😘,5
2021,Make the world easy.. My best bank😘,5
2021,Great one,4
2021,"Your app is terrible, always saying: service temporary unavailable. Not good enough",1
2021,"Most horrible bank and app. Since 4th of October,I did a transaction and they deducted my money yet I didn't see the data I bought,same thing happened on the 22nd and they are yet to refund me my money with all the emails I've sent. The next is to sue!",1
2021,Someone use my account to buy things online because I am not in Nigeria I can't access my app it requires token and I dont know what is pin+token for app,1
2021,Awesome,4
2021,What is going on I want to download this app but is not downloading is just pending,3
2021,"I love the new update it works great but please you guys should take consideration by showing customers daily transfer limit on the app on your next or future update , it will be very helpfully to us customers.",3
2021,How can I get e-token without going to the bank cause I need it to register for the app,2
2021,Worst... Just to download the app 102 mb yet it's performance is as poor as anything,1
2021,This app is really terrible I can't access my login😞,1
2021,Soo good,5
2021,For weeks now I just can't login my mobile app I deleted the app and reinstalled; even login with my credentials and yet nothing.. have complained to customers care and even written emails to them and I was seriously ignored... I cant use my app and it has caused me a great lost and inconvenience so far... I deeply regret to announce my dissatisfaction about this recent happenings thanks,1
2021,Good,3
2021,Very easy to use,5
2021,Why was the mb to download increased Not fair,1
2021,"It's not as easy as it was described. I have been trying to re-login, and it keeps saying that I can only access it with token(which I don't have",1
2021,I just downloaded the app and I've been trying to create an account but it isn't working,1
2021,Nicest,5
2021,"My transfer wasn't successful and I got debited for about 3 weeks now, no refund yet",1
2021,"Worst bank, loss standard .they now debit money without reversal it",1
2021,I am trying to login.it send register my device when I tried use card option it told me request processing error,1
2021,Very useful,5
2021,"I had the app on my phone before but my phone crashed and i have to format everything on my phone and i downloaded those app again including the zenith mobile app but i was unable to work on my phone again saying ""only hardware token can be used to authorize this request"" i have used more than 500 card to call their coustomer care but not responding.",1
2021,Excellent performance,5
2021,Best,5
2021,I keep getting error messages trying to log in and it always keep asking me to change password consistently,1
2021,Good app,5
2021,Nice but I can't recharge airtime with it kept asking me to upgrade my limit after upgrading it still repeat same thing,2
2021,Why is there an option to register with card when it will still ask me for a token. Please what do I do. Even my mails to zenith direct are not going through.,2
2021,Awesome. Very easy to use. And also helping in all my transactions. Double 10 Stars for you guy❤❤❤,5
2021,Awesome!,4
2021,Plesae check other bank apps and improve yours. Zenith mobile app is lacking behind.,3
2021,Best mobile app ever,4
2021,I don't even understand the app anymore .I flashed my phone and I was trying to download the app the app and it was requesting for token .or is that the new method of registering for the app now .now I can't make transfer or anything cause it requesting for token. How do I get this token plszz .cause am getting tired of the app. As long as there is an option there money me should be able to work if one is not working.but rather no option could go for it because of the token Plssssss reach out,5
2021,I love this zenith app is very easy to use and to pay bills fast abeg may na add unilag to d app so I fit use am pay school fees thank you zenith bank,5
2021,"I've being trying to log into my app but it's not going through and suddenly my number is no longer connected to my account, please fix it",1
2021,"I am unable to log in to the mobile app of which I seriously need to do some transaction right now, what's really going on! Co'mon......",1
2021,I no longer get notifications for logins on my email anymore and I don't receive alerts oflate,1
2021,Salary Advance should be included in the app for easy access,5
2021,I have not been able to download the app for a week now.,1
2021,There should be a way of helping your customers financially like a loan accessible to all your customers,5
2021,Interesting,4
2021,You will say we should email you...i don't think you guys check the email at all.. because i sent my bvn to be linked with my account for the past 2 days....you guys didn't respond till now...and the limit is 24 hours.... customer service is 10% over 100,1
2021,Good,4
2021,Why the app is so heavy sef....102MB? This is too much nah. Beside there's nothing tangible in the app than buying card and transfer,1
2021,It's frustrating using the app if you can't even log in in the first place been trying to log in for the past 3 days,2
2021,"Have being trying to log in my app, telling me to use card pin + token code, and i don't have the token code",1
2021,I can't download this app why,1
2021,"You people sent me account number but i midtakely deleted it,how can i get it back",5
2021,"Good day to zenith bank, please as am talking rigth now am not happy at all, i just got alert now and u guys remove money in my accont, 3610# was removed from my account this morning i dont understand it at all, this is not the first nor second this has happend, please as am talking now i really need that money now, if u people dont want ne again fine please i need my money back is too much.",2
2021,Very good and nice,5
2021,I'm a new customer to zenith Bank. I collected visa card and activate it. Yet I cannot use it to shop online. I went to the bank and I meet their customer service i gave them my account number and my card pin was changed still i can't use it to shop online and there's funds inside. Please what should I do,1
2021,This app is what I call convince one stop shop for all your financial activities,5
2021,Want to try it,5
2021,Iam using the app before but now i want log it just say only hardwere can be use and i don't have hardwere token,5
2021,The best mobile app ever seen,5
2021,I want to withdraw at the ATM machine but I was unable to withdraw (no service)but I was debit me @eruwa ATM machine 14/10/2021,3
2021,Pls i don't know what happen to my account every month dey will be deducted #500 every month in my account am fed up,1
2021,"I don't know what happened because when I first downloaded the app it was well and good until I lost my phone and installed this app on my new phone but it keeps saying I should key my token number, I had to go to the bank to buy a hardware token and not it keeps saying the same thing. Can some one teach me how to put my pin and token so I can use my Internet bank in peace",1
2021,I don't know what went wrong but for the past 2 days I've been unable to make any successful transfers from my mobile app. It keeps saying internal error or system unable to process transfer of sorts. Please fix this issue,2
2021,Excellent,5
2021,Good,1
2021,Exceptional service,5
2021,Easy banking,5
2021,Not install 😭😭😭,1
2021,"Hello, I've not been able to use the app for transfer since yesterday. What is the problem please? It's always giving me system error.",3
2021,Zenith bank is the best bank in whole world,5
2021,The app is surprising okey and it gets the job done. Also it has some interesting features I didn't know off,4
2021,Excellent banking app,5
2021,Greatness,5
2021,"The new updated app begin crash ones logon, something urgent has to be done pls.",2
2021,Very good app but I lost my phone but i couldn't login on my new phone,5
2021,"Worse experience! Can't access the app, it's requesting for token. No SMS or email of token recieved! I just opened the account and I need to access the app before depositing fund into the acount. Maybe you guys need to download other banks app to access the UX. This is stall, why did I register with my mobile number when I can't get a one time OTP to login to mobile app. And also, I was lied to via PR. Account opening can't be done on the app fully. I had to spend 4 hours+ in Casso bank.",1
2021,I can't make transfers on this app of any kind. You guys make it so hard.,1
2021,I really appreciate you,5
2021,"I changed my device and now I'm finding it difficult to register my new phone. It keeps redirecting me to hardtoken. If I can't register with my card then why is the option there in the first place?!. It's disappointing and annoying really!. Using atm card is the easiest way to do this registration but probably because you wan to milk costumers of their funds, you want then to download your"" not-really-useful"" e-token app.",1
2021,"I have trying to send money for sometime and, it saying authorization failed and I can't even understand the problem of the app.",2
2021,This is the best mobile banking App I ever used.,4
2021,Very nice app,5
2021,Its a wow we,5
2021,Very effective app,5
2021,my app is yet to be activated even after i have been to the bank office to verify the issue. what has my app got to do with my ATM being blocked as well. without the card i can't have access to the app,1
2021,I can't access my online banking for 2 days now it keeps saying an error occurred please try again later how do I resolve this,1
2021,The best mobile transfer app,5
2021,Good app,1
2021,I have not been able to open the app for some hours now,1
2021,"I guess you guys are the worst bank, everyday network blackout, your ussd code, ATM cards, ATM machines goes out of network everyday",1
2021,How can this app be down for over 2hrs,1
2021,Very nice,5
2021,"Somebody sent me money but have not received the alart up till now i tried log in zenith bank mobile app to check my balance but keep telling me service not available, Zenith bank is becoming useless, all you people know how to do is to deduct stamp duty every week. I think am done banking with this zenith bank.",1
2021,I can't login to my zenith Bank App 🤔😭😭,1
2021,I have not been able to login with my credentials this bank is frustrating you don't even deserve any star,1
2021,Why is there no zero star? That's what Zenith deserves for this very useless and frustrating app,1
2021,Extremely tired of this app,1
2021,Pls am unable to login after my update,1
2021,I can't use my app today... What's wrong I have been in a restaurant all morning so embarrassing,1
2021,Zenith mobile app is very good Very understanding Easy to access Smooth operation Enticing results,5
2021,"My app has not been responding,pls help?",5
2021,Hello why am i loosing money every month whats wrong and it started since i got these app i dont understand,1
2021,"Zenith bank is becoming very useless.2 weeks ago, I made a data subscription of #2000 via your stupid app and my account was debited ,no service delivery, no automatic reversal.Made complaints severally but no result.Today,I decided to give it a benefit of doubt with an airtime recharge of #3500 .Debited but no service delivery again.I have made up my mind to close my zenith account.",1
2021,Very useful and ok. Only that when I try to use my ussd no it says not valid But anyways I give it 5🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟,5
2021,Powerfully energize banking tool,5
2021,Awesome,5
2021,The size of the app is too large for a banking app. Asin 102mb just for zenith app,2
2021,Fear,3
2021,Well done to them,5
2021,You guys should stop debiting me twice for stamp duty thanks,4
2021,I still enjoy this app over many other Banks app i'm using,5
2021,"I was using the app before i flashed my phone. But when i downloaded it again trying to reset my information, it's giving me not recognize the device.",1
2021,I loke this app,5
2021,"The app looks smooth, but I've been trying to register my new device but the app requires a hardware token which i don't have. I am highly disappointed",2
2021,Very excellent,5
2021,Good app,5
2021,How can i delete account in my zenith mobile app,4
2021,I factory reset my phone and I downloaded the zenith bank mobile app now I can't login in they telling me that I need hardware token to register my device when am using the card pan and card pin to register. Zenith bank you people are better than this oo try and fix this too many bugs in the app.,1
2021,I changed my android phone today and unable to log in with the new one,1
2021,"I have been using this app for d past 6 years and I have so much enjoyed it until this last update I can't even log in swiftly like it used to, it has to lag for minutes before logging in Pls this is not nice, let the developers look into it Thank you",3
2021,I love to bank with zenith,5
2021,"It's network fluctuations are not encouraging but when stable, it's very fast and okay.",4
2021,Very easy to access,5
2021,Very poor user experience. So frustrating,1
2021,"This new update hangs the app, Can't open app again",2
2021,Am interested in this Bank because it very easy and faster⚡ Bank to open,5
2021,Zenith Bank my bank always be❤️,5
2021,Sender name should show in the generated receipt and not the account number only. And it should be more clearer. Thanks,2
2021,Fantastic app Never had any problem with the app. It really serves it's purpose. Is it okay to download the app on another phone without experiencing any problem. Cos I have 2 phones.,5
2021,Unable to generate bank statement for a range up to 6 months.,3
2021,It's extremely important app,1
2021,I rate this app five star . The experience is amazing.,5
2021,Must i register with hard token i don't have it ohhb,1
2021,"My bank,my Zenith 👍",5
2021,Great,5
2021,You people should give back my money 2200 Why will you just debit me and don't process my transaction,2
2021,"Very bad of this bank, I registered with a number but anytime I want to use the USSD code they will said that I don't have an account number",1
2021,Have been trying to download the app since Monday is writing pending,1
2021,Bad thing i swear i just loss my data,1
2021,Lovely,5
2021,kudos to zenith bank,4
2021,"I tried logging in my account with the mobile app I got a pop-up message saying my account has been locked, reset to login. I tried resetting the password still I can't login.",1
2021,Iam very happyness if i recieved this loan and take promised to pay it wethout problem god more nigeran power of independance,5
2021,Nice app at first I was scared but now at rest,5
2021,I really love this app,5
2021,"I lost my old phone and am trying to login in my new phone but its demanding for an hardware token , how can i get that?",3
2021,"I was using the app without problems until I lost my phone,I bought a new phone, downloaded the app,and logged to my profile,the bank refused to verify my old pin. I changed to a new pin and logged again,I was told to secure my account by registering my device,by either card or token method. When I tried the card method,they refused telling me It could only be done by the token method. This is so useless.I never experienced such on the old app.",1
2021,Wow,5
2021,Good,2
2021,Thanks bank,5
2021,About money and make interest,5
2021,I enjoy this,4
2021,No naira master number,1
2021,Nice app,5
2021,Good,5
2021,Most useless bank in the universe... Im deactivating my account with these fools. My own app wont log in asking for stupod otp...which i provided and they keep telling me user account not found. What nonsense. Not to even talk of how they keep sending me otp after its expired.,1
2021,"I have not started using the app, but I have a serious issue with the Ussd E banking of this same bank. I frequently get debit amounts of 300-500 randomly for not described purpose. Please can any developer explain this",2
2021,I have been trying to login to my app but it not responding,1
2021,Best bank ever,5
2021,Great and awesome app,5
2021,"I realize I can no longer buy airtime using the *904# option. Whenever I dial those figures, zenith bank does not pop up only other banks. What's thr way forward?",1
2021,Its not even downloading,1
2021,Morning,5
2021,Zenith bank,5
2021,"I use the personal account, love the experience, cNt seem to find the coporate account app or is it in a different name? App needed ASAP",5
2021,"I'm unable to login to my Zenith Mobile App, even after reinstalling and updating it. I don't know what the problem is.",1
2021,"Dis app is a waste of data n battery.. U r better bring back to d older version. I have been using dat app for years, now I can't even access my account. Dis is lugubrious for we lovers of d great zenith B. Me I don't have token, I use debit card so plz u people should do something...",1
2021,For me so far so good 👍this app is the best I have been using this app for 2years now and no issues good work for zenith bank out there you guys should keep it up.,5
2021,"I have been trying to register my account but I can't, when ever I put password the app will tell me invalid credentials and I don't know why",1
2021,Awesome mobile bank app,5
2021,Good,4
2021,"Unlike any other banking app, zenith mobile app is the best, with quick transfer. Everything is ok with the app",5
2021,Na my money 💰,2
2021,I can't register zenith app,1
2021,"Best bank app of the year , i will give it 5star",5
2021,Awesome,5
2021,Poor,2
2021,"App crashes each time I try to select contact in ""Airtime"" section. Also, there's still no ""Refresh"" feature. We have to logout and login again to see updated balance.",4
2021,Good app,5
2021,I want to register my mobile app with my new device but it's not going. Said I should put my token number which I have registered on my former device. Why?,2
2021,I rate this app 5 because it ua verygood and doesnt waste time...Kudos to Zenith mobile,5
2021,This is awesome,3
2021,Good,5
2021,since I downloaded the app I haven't been able to register.,1
2021,Is a good app,5
2021,Excellent,5
2021,"I came to the bank for my ATM card and token because I couldn't login to my mobile banking app,but the network issue they always have that period didn't let it work, so I was given the details to be trying at home but to get home again with an incomplete password that really got me angry,after all my time at the bank",1
2021,"Registration of another device is not very difficult, other bank app is seemless",2
2021,Rilly life,5
2021,Good,5
2021,Very nice app,5
2021,Nice app,1
2021,It really helps.... Thanks a lot 😊,5
2021,I dont know why this App is not downloading since 3 days ago have been trying to download it,1
2021,Boring and disturbing i even applied for loan but declined my request that which might help in runing my business,1
2021,Very wonderful,5
2021,Grest,5
2021,👍👍,5
2021,I would've given it a 5 star.... I'm having difficulty logging in. Showing me request processing error,4
2021,Very bad network and disrespectful workers,5
2021,"The App was excellent and easy to navigate before, but it is so annoying these days, always writing autorization failed.",1
2021,Despicable.,1
2021,Good,5
2021,Nice,5
2021,"This is bad, I've not been able to register my new device for a while now, why should authorization be only through hardware token. You could always send an OTP for verification, this is really super bad",1
2021,Good but badnetwork,3
2021,Easy to use and very secure. Kudos zenith bank plc,5
2021,Very good,5
2021,Great,5
2021,"This is mobile banking app didn't meet with my expectations. Ever since i lost my device which was last year and gotten another one i haven't been able to register my new device on the app, requesting for hardware token which wasn't so before and the etoken app you have always said to resolve the issue isn't working either, please try to get this issue fixed to avoid losing customers",1
2021,Loving it.. kindly add column to enable money to be transferred to be also written automatically in words... and not figures only,4
2021,Poor,1
2021,"I have tried the e-token nothing, l follow up the procedure, my account number, last six digit number on my card, the card pin, still zero, verification fail, just rubbish, my Uba account is not like that, immediately l put in all required it started working",5
2021,Accurate,5
2021,This app is just full of rubbish,1
2021,Need more updated information,2
2021,Which kind rubbish app is this now?,1
2021,Nice app 👌👍,5
2021,Difficult to figure anything on this appp,1
2021,Ok👍👍,5
2021,Very good and reliable app👍,5
2021,E token wont complete registration with card,4
2021,"I changed Phone since then I can't login to my account, they telling me to get otp and I have download the etoken as you suggest still is saying activation failed, what should I now",1
2021,The app is good but the bank is nothing to talk about ... I stayed for 3 hours just to get an ATM CARD,3
2021,Good,5
2021,I gave the app a 3 🌟 not because it's average but seriously this is a finance app but you can't tell so from its level of security. This app should automatically lock once you leave it but it's not so. I entered the app after 1 min of closing it and it opened without requesting for login. I also recommend fingerprint lock.,3
2021,Fantastic,5
2021,Good,5
2021,I love the app,5
2021,"What a cool and reliable app compared to others, looking forward to seeing more updates, thanks 😊",5
2021,I was withdrawn some money in the POS I the withdrawn #5100 in to 2,2
2021,"I have been trying to register the app on my new device but the card details option is not working, and I don't have a hardware token, I don't have the time to start going to the bank just to activate a mobile app on my phone!",1
2021,The app is very poor I can't even access it. It's just absurd,1
2021,Peaceful,5
2021,Good,4
2021,"I honestly wouldnt recommend this app or bank services to anyone. For some reason they put you on long hold when you call tjeir customer caee while deducting from your airtime and also, they deduct your money for odd reasons and when you call to complian you are placed on hold for so long. My money was deducted for the upteempt time i go to tjeir bank im made to wait under the sun i send them a msg on IG i got a very rude response. And yet no explaniation or reversal. Ver poor customer service",1
2021,Some times the app doesn't work on my device,1
2021,Cool,5
2021,Cashless banking,2
2021,Cool,5
2021,It will be fine if transaction or authorisation PIN can be fingerprint as well like the login to the App. I prefer finger all through.,3
2021,Good,5
2021,Very effective app,5
2021,I keep getting authorisation failed notice when trying to do a transfer. Please why is that?,1
2021,Very good,5
2021,"This is bad, I can't even access my mobile banking app for the past two days now . Secondly, I wanted to log in on my other device, there are two options there hardware token and card options The card options Is not working It is redirecting me again to hardtoken. I don't have any hardtoken. Please resolve this issues",1
2021,Nice,5
2021,Nive app,5
2021,Very good apps,3
2021,Great App i must say. I am impressed,5
2021,Cool,5
2021,Wonderful,5
2021,Good to use,5
2021,Scammers. Stupid bank.,1
2021,I actually registered my account on my former phone but I late sold it and now I want to log into my account on my new phone they are requesting for a token pls what can I do?,1
2021,"Good work, more grease to the elbow of developers.keep it up",5
2021,Nice,5
2021,Great,5
2021,Fantastic,4
2021,This app is very bad I don't know how to get BVN An many error I can't login my account on it,1
2021,"I can't register my device with my debit card, it keeps showing only hardware token should be used for registration",1
2021,"I've been trying to download your mobile app for some time now but all my efforts have been fruitless so far. Please, i would appreciate you do something about it.",1
2021,Exceptional,5
2021,The app has improved and so is my rating. 5 of 5 star. HoweverI occasionally notice some minor quirks but it totally okay.,5
2021,"Great app, nice features",5
2021,Not really,1
2021,Good,3
2021,I got a new device and was given card or pin+token option. I chose card but it refused directing me back to token which was not so in my last device. This is not fair at all. Zenith is making life more difficult. Truly you don't even deserve one star,1
2021,"Very poor and unreliable application. Many times one can't login and even when you finally do, most times one can't check account transaction history. Seem the bank isn't serious about mobile banking.",1
2021,Excellent 👌,4
2021,Finding it difficult to download,1
2021,Good mobile app.It need more feature.,4
2021,This app should be able to detect someone using old phone and new phone .i rate this app zero ODO,1
2021,D4zer,2
2021,I don't understand why there's the need to come to the bank before this app can be activated. There are emergency situations where one cannot get to the bank,1
2021,Good,5
2021,Friendly and Interactive,5
2021,"Zenith is one of the worst bank hv ever see I was debted last week using ATM I wait for 24hrs I didn't see any return of my money I try searching for customer service number I call no response several times, I try doing live chat that was also worst am not feeling fine I went to one of ur branch today so I can log my complaint, I wait 2hrs in sun before I was call in I thank God when I was call in when I get Inside dey abandon me for another 1hrs give me good reason I should not close my account",1
2021,I Change my device and I have been trying to log in again it asking for hardware token Please what is token and how can I get it,1
2021,"I love this app but i have little issus with it. I want to logging and it is telling me that my account is locked, i should reset the password and logging. I did and its still telling me same thing.",5
2021,Truely a bank for d mellioneoum Four star,4
2021,"THE APP IS EASY AND FAST TO USE. FRANKLY, ITS ALMOST PERFECT.",5
2021,Zenith bank is disgusting 🤮🤮 non of my relation will open this bank,1
2021,The app has been helpfull so far,5
2021,"I'm very disappointed, at this level of technology worldwide, y'all shouldn't be building this piece of trash, can't simply open an account!",1
2021,Great,5
2021,Superb!,4
2021,Its easy to use,5
2021,The best,5
2021,The Zenith Bank app is too good and sharp an easy to transfer a lot of money,5
2021,Zenith nani si fiod for avri one😁😁😁,3
2021,"Unfortunately if your transaction receipt disappear after initiating a transaction, you won't get it back. No other way of sharing a valid detailed transaction receipt to beneficiary aside the one that pops up immediately after transfer which sometimes disappears on its own",3
2021,I love zenith bank because they are always reliable,5
2021,Very Good,5
2021,Please I'm having difficulty in downloading the mobile app I have it before but l cant find it again,4
2021,Great app,5
2021,Problem,5
2021,This app is good but,2
2021,"This app is really wonderful, ever since I have being using it, all of my transaction has been easy and smoothly",5
2021,I think it's good to be sending one's statement of account to he's or her email at request than always going to the bank,5
2021,V good,5
2021,Cool,5
2021,Wonderful,5
2021,Please allow us change alert uaing this app,2
2021,"Easy to use, unlike the silly firstbank apo",5
2021,e.oyt .g the receipt p canwwr.pg I .glt theᕙ( ~ . ~ )ᕗ୧| ͡ᵔ ﹏ ͡ᵔ |୨,3
2021,Very user friendly,5
2021,Very nice,5
2021,🙌,5
2021,Very Good app I love the app,5
2021,Great,5
2021,I give it five because the app deserve it,5
2021,I'm tired of this mobile app have using it for a while on a very good day I wanted to login he couldn't work anymore all what I see an error occured please try again later since last two months ago I can't use mobile app have been in to bank twice still they can't solve the solution. Pls help me out,1
2021,It's has been so wonderful and exciting,5
2021,Can't easily register the app on my new device. So annoying 🙄,2
2021,Cannot login with my new phone. Keeps saying only hardware token can be used to authorize this action whenever I try to register the new phone using card option. Why is the card option present when it cannot be used? Very disappointing.,1
2021,"Please I try to log in to my account and it shows me that my account is locked and I should reset the password so that I can activate my account and I tried to do that, but it has not log in, what should i do.",1
2021,Wonderful,5
2021,Good,5
2021,LOVELY APP,5
2021,Good,5
2021,The best bank ever❤❤,5
2021,"Whats the meaning of only hardware token can be used to authorise this,,,,,this update does not worth it",1
2021,It's so helpful,4
2021,Am trying to download the app but is writing pending since 8:00 in the morning,5
2021,"I am trying to register my new device. Ask me to choose token or card. I chose card, inserted my card details, only to be told hard ware token only. This is annoying! Why include card options when it can not be used. This wasn't like dat in my former device. Really frustrating to say the least!",1
2021,Easy to use banking app,5
2021,It's asking of pin+token which I don't understand,1
2021,The app is not installing on my phone.. It's just downloading without installing.,1
2021,Wonderful experience.Life woth ease and delight.,5
2021,Better,4
2021,"Very good app for transfar, but am having problems with the app from opening from my formal divice to this one please i need help from you to activect the app to start working again in my phone thanks in anticipation God bless!",4
2021,"I have been trying to download the app for a week, it just keep loading . Which kind mobile app be this",1
2021,Evgeline,4
2021,"The problem of zenith bank is loan, they don't give their constomers loan and this is serious problem with bank.",1
2021,Sweet,5
2021,"I want to login to my app, when I put my account number and password, then he tells me to change my device, when I click on change device, he requested token number or card, then I picked card, i enter last 6 card number and card pin, after that, He said ONLY HARDWARE TOKEN CAN BE USE TO CHANGE MY DEVICE, What can I do.",1
2021,Excellent,5
2021,The apps is very good and easy to use,5
2021,Nice one,4
2021,Good,5
2021,Been trying to download the App over Five times just today🤦🏻 It gets to 100 and starts installing itself from 1% again!,1
2021,What's happening to this application? I requested for 12 months bank statement but you send me a one month statement,1
2021,Good app,5
2021,"This app is frustrating. I spent hours most times trying to login. I have cleared phone cache and app cache, I even deleted and re-installed and still no good. This used to be the best app in my phone. Do something!",1
2021,Zenith Bank is cool,4
2021,"This app is getting slower by de day, and its so annoying",2
2021,What is pin+token,5
2021,Cool,4
2021,Good,5
2021,great,5
2021,The best banking App you can ever imagine...Zenith bank thank you for this Lovely App,5
2021,Wr appretion,5
2021,This app gives giving me issues and tough time.... Tells me your account is locked. Please reset your password to reactivate and i have reset my password over a million times still no solution.,1
2021,Very important and easy to use,5
2021,Jeūeve jewweeeee,4
2021,Good,5
2021,"Zenith banks are one of the worst bank in Nigeria. Has a federal or state government workers whose salary account is domicile in their bank,they will not/never grant you any loan. And your salary account is with them. They are very useless. Reason many federal government workers are moving the salary account away from Zenith and going to Get. I have a salary account with the since 2015 they have snevwr granted us loan,if I apply they will be giving stupid story and excuses.",1
2021,I'm finding it difficult to download the app. It will download finish and start all over again. Whyyyyy,1
2021,Unable to download and install app,1
2021,Dull app,1
2021,Always being active online incase things goin on days.,5
2021,Very good app,5
2021,"I must un-installl this bank from my phone, and i will not suggest any one to work with it, i have requested virtual card, once, the debited my money without the virtual card, and they keep debiting my money just like that,, i really want to remove rest of my money, and block the account before the finish it..thanks for banking with me",1
2021,I created the account and they said that is not active so i try calling their costumer care number but it not going please do something about it....... please do something about it,3
2021,"Login takes like forever, i sometimes have to reboot my phone just to login. Sometimes it opens, most times it doesn't. This app is just so frustrating.",1
2021,"Under transaction history, the values for my transactions are just plain on my android app. On my ios it displays the amount. Kindly fix this",1
2021,"This is the worst banking app I have ever come across! I have used several banking app and this Zenith bank mobile app is no where close to good! Once you change your device, you'll never have the app again. Do you expect me to use one device for several years? Worst banking app ever!😡",1
2021,"I am still regretting downloading this app. Can't one use the app without visiting the banking hall?? I reauested for card, you are still asking for last six digits of the card i am yet to have. Nonsense",1
2021,"I don't understand this app I want to login to another phone is not working why, and their said enter your tokon what is tokon",1
2021,Nice app,4
2021,U are the best,5
2021,The fees charge for mobile transfer is very high and the data used in downloading this app is very high for other banks it's not more than 30 MB but your own is oversabi,1
2021,I can't transfer why? It keep sayin authorize failed,1
2021,An amazing app 😍... So easy,5
2021,Fantastic,4
2021,I have sent plenty emails and visit many branch but they couldnt give me info on how to acquire gold master debit card...Why??,1
2021,When I tried to register. They're telling me account details no found,1
2021,Good,4
2021,I have downloaded and deleted several times and nothing seems to work. Since I changed my phone I haven't been able to log into the app. It keeps telling me to input my pin and a token which never comes. Besides it's still showing for the old phone,1
2021,"I want to download the app but i could not make it since, kindly tell me what to do",5
2021,Accurate,5
2021,Good,5
2021,Please can't get how to do transaction on this app please fix this,2
2021,Good app,5
2021,Exceptional,5
2021,Can i requst for a new debit card from my phone without going to the bank???? And why can't i have access to my app alway asking for a token which i don't have...,4
2021,Nice one But how can I change my card pin on my mobile app,5
2021,I so much hate this app over 300mb cant still download just zenith bank app to my camon 11pro,1
2021,A very good bank,5
2021,Bad network in ae funai,1
2021,Good,3
2021,It the best app ever I love it,5
2021,Fast and easy to use,3
2021,Great App,5
2021,Fantastic,4
2021,Good,5
2021,The app is good and do anything as fast as i said,5
2021,Nice App,5
2021,Good,5
2021,It's an amazing App 🤗,5
2021,Not a good experience...I downloaded this app and was asked to get a hardtoken before I will open the app.i have used this app on my previous phones ...so why the unnecessary stress.,1
2021,Good,5
2021,"I dont know what is wrong oo, am trying to log in on my new device but it is not open",2
2021,Nice app and very reliable,4
2021,Nice,5
2021,Aaa as a aa as a aa aa as aa ww points and the aaa ww a,1
2021,Amazing app,5
2021,Good,5
2021,To log into my mobile app has been war this past week. Rectify issue immediately by updating the software.,1
2021,Very poor customer service. They make you wait hours only to meet their workers acting like they are forced to work. Waited for more than 3 hours only to hear the stupid lady say she doesn't know what is wrong with why I'm not able to make transactions. Really??? The woman is at OAU Campus at Ile ife. Poor in communication too. Yabbed a lot of innocent customers,1
2021,Wonderful,4
2021,Good,4
2021,Have been trying to login but the keep saying my account is been locked that I should reset my password and after resetting my password it keep saying the same thing,1
2021,"I have been trying to download Zenith mobile app for days now but it couldn't complete the download. After wasting much of my data it will still stop along the process, pls try and fix this issue.",1
2021,Very good,5
2021,I cant open an account without bvn whats the problem,2
2021,wonderful,5
2021,Better,5
2021,Great,5
2021,It carry all transactions,5
2021,This app never allow me open an account online i don't know why it's happing like that,1
2021,My former one,5
2021,I haven't been able to log on to the app. It says I need to reset my password. I've done that. No progress. I haven't received any OTP either.,1
2021,"I hate these app because it does not show ttransaction receipt, if you click the transfer history, it will say select range which after doing it, it will tell you no results found. These app need to be upgraded for better use. Sometimes it hangs,it will require to reboot your cell phone.",1
2021,The video displayed on this page on how to register is completely different from the video contained in the app I downloaded. I am not able to register on my new device.,2
2021,"I tried registering my device, but even after typing the correct pin and token, it kept saying that the pin is incorrect.",1
2021,"Very not good I've registered my device before but just because i formatted my phone, it Still requesting me to register again in which my phone i registered already and it's requesting for token before i can login again",1
2021,It's the worst app..anytime i try to register it says error..I tried to register last week too but it said there is no account associated with that account number..What a terrible app😤😤😤😤😤,1
2021,User friendly interface,5
2021,I can't install this app.Please help me,5
2021,Too slow,1
2021,See see wasAujeesqwhy we see all,3
2021,My No1 Bank in Nigeria.,5
2021,Yet to be able to download,3
2021,Sometimes network fail,4
2021,This app is giving me though time anytime I try to login through the app it always bring my account is been lock that I should try to change my password which have done so many times but no positive result have even went to complain in the bank and have send email to you but no positive result am fed up,1
2021,I cannot use card to register on the app,1
2021,It works perfectly good and thanks,5
2021,Perfecr,5
2021,"Chukwuka, it doesn't response my own phone at all",3
2021,The app is nice,1
2021,i can't even register the account i iust created what's the problem?,3
2021,Excellent,5
2021,I have been trying to download this application for the past few days but to no avail,1
2021,Excellent,5
2021,"I just downloaded Zenith app now and i fill up everything but it is only pin that is given me big problem, it always tells me that my pin is too weak which I tried many pins but still the same thing, please kindly help me out or I changed to another bank?",1
2021,I have enjoyed this app for some years now but since yesterday I've not been able to transfer or buy airtime. It keeps showing authorization fail.,1
2021,Trash,1
2021,Good mobaiel app,5
2021,"Your app keeps hanging Everytime i open it my phone slows down and sometimes restarts. The update is rubbish, please fix this as fast as possible.",1
2021,Good,5
2021,"I want to send statement of account from the app to my Gmail but it keeps telling me ""Request processing error"" I've been to the bank twice and they could not solve the problem. They checked my account and it's up to date. This is frustrating.",3
2021,Cant log into my other accnt on the same device?! Nawa,1
2021,"Looks like the e-token apps is now working,I tried it last year and it was terrible .thank God its been fixed.",5
2021,Please can someone unlock my account. I keep getting that error message of resetting my password and I've done that several times but still the same,5
2021,"Am tired of this hard token please, if it's possible I would rate this 0",1
2021,"I can't register,they always say invalid credentials entered.",1
2021,It's very easy for transaction,5
2021,My account is locked in the app Please i need help😭,3
2021,Why not allow transfer money always writing please try again in some moments please do something okay,1
2021,Good,5
2021,😜😜😜😜,5
2021,Good,5
2021,Ok excellent,5
2021,I'd have to confess Zenith Bank is no longer the old lady we knew. You'll loose the glory you had and your customers. I'm disturbed with people I proud and brought banking with you. I'm in shame and array of dismal. Please come with a solution and take away this dross.,1
2021,Always have network issue,2
2021,Worst banking app of the century.. never allows one to log in.. 👎 I wish I could rate it 0 stars,1
2021,I love it,5
2021,Excellent,5
2021,It has become very difficult to access my account through this app.,1
2021,Zenithh... Wth? Been trying to download this app for the past 1hour... Keeps pending. I'm so done!,1
2021,"I regret the day I entered zenith bank Nigeria. I won't even let my enemy use this bank, they failed to protect my savings, their system is far from safe now I am having trauma everyday. I can't wait to close down my zenith bank account and I promise that both I and my children's children won't use this bank ever again. I might likely do an Instagram video and YouTube video about zenith bank.",1
2021,"Honestly this app was good and easy to use but everytime i try to make a transaction it doesn't work , I've gone to the bank to fix it but it keeps saying there's an error so I'm stuck with using the ussd code",2
2021,Very good,5
2021,Very bad apps register on my old phone and then i buy new it can't login again,1
2021,I love 💕 this app,5
2021,Very satisfied,5
2021,Only one star because am not sure used before but lite me trying it now,1
2021,The app is not working on my phone again After I changed my phone it said I should register but nothing worked. But I loved the app though More grace zenith,3
2021,Im trying to open the bank mobile app but it keeps asking for the account password how can i know my account password?,3
2021,"It's tell me to reset my password,that my account has been blocked",2
2021,Is it possible to rate you guy -5 stars? Because you guys deserve it...and the one star I gave was for me to post this review. Mofos,1
2021,So amazing....very secured,5
2021,This ur mobile app is not going beyond the page of signing in. Why should it be so? I have restarted my phone severally but the problem still persist.,1
2021,"What's up with the otp been sent 1hr after requesting for it.....just decided to create a zenith account on the mobile app and otp takes time for it to arrive when it does, it shows incorrect credentials or otp...please, fix this",1
2021,Please how do I get a token on-line?,3
2021,It refuses to install on other Android mobiles. It is disappointing.,1
2021,Good app,5
2021,This app sucks cuz I can't link it with my pay pal,1
2021,"You need to work on your banking system, weekend transactions are always delayed.",1
2021,"I lost my last phone which is registered with my Z acct, now I have a new phone, I had my account recoverd, wanting to register new device and it's saying only hardware token can we used to authenticate the request. If so, then why is there an option to register device by last 6 digits and pin? It's annoying.",1
2021,"I love it, it works great, but I gave it 4 stars because I use experience network issues with it.",4
2021,"Very bad, always having network issues",1
2021,Rubbish,1
2021,Exciting,5
2021,Does it mean that the Engineering crew of Zenith read all these negative reviews and customers are still directed to download the app? Why would I need a hardware token to register for mobile app? Anyways if found a work around which I have been using for long save for the fact that I decided to try to see if this rubbish has been corrected. I'll keep my funds far away from Zenith... Thank you very much for wasting my mb and time.,1
2021,The app and the bank service is awful you opening an account on the app means nothing because when you go to bank for ATM you will be asked to fill an account opening form that means the one you opened on the app is pointless zenith bank is awful I wish I could put zero star,1
2021,Sweet,5
2021,I can't download the app why,1
2021,Lovely Bank my Favourite and my First... Keep it up Zenith...,5
2021,Thank,5
2021,Its a nice bank,5
2021,Doyou want,3
2021,"I love the app and it is a very nice one .i grade 82% to it . My issue now is i dont really have a debit card and i have been trying to be effecting my transactions like trasnfers but i can't.A part from debit card ,can't i make a transfer transaction???",2
2021,Having problem logging in must I have a card to be able to register my device?,1
2021,Great,4
2021,What is wrong with your mobile app I can't login I'm giving your guys call right away,1
2021,Dis app is very simple to use.......,5
2021,"Have been having issue on the app,have not been able to do anything on my acc.thru this so call app.i don't know why.",2
2021,Bad app. customer can't operate multiple accounts on the app. You need to improve it to other Bank's standards,1
2021,Excellent service delivery. Hope Zenith Bank will continue with the best service delivery.,5
2021,Great,5
2021,Roosters bop Ed BB. Jin ni it bb Y ESS l xx xzn will Ely u ..l. . LL..c M I'man got my ocm mmy I'm,3
2021,It was used to hack my account,1
2021,"I opened account and I was made to send money to the account, and to withdraw from the account is not possible. Please I need help o",1
2021,I love this app its very easy to do any transaction,3
2021,Love this app was so easy to login my account transfers done asap thanks for this app🙌🙌,5
2021,Kante,4
2021,Very good,5
2021,"Crashes and hangs my phone, since recent update",1
2021,Excelent,5
2021,Very bed wat is the meaning of invalid date of birth,1
2021,This app too sweet. 💯♥️,5
2021,This has got to be the worst banking app I have ever seen in my life.,1
2021,Optimal,5
2021,Nice app,5
2021,Fantastic app there @@Zenith Bank,5
2021,Why can't I download the App anymore ? They previous one was not accepting my password anymore so I had to uninstall... Now am trying to download it back but is not downloading,1
2021,🐩😄💕💕8-)(:8-)8-);)(:;);););)🙂😁😂🙂👞👞🏡🤓😁🤓😁🏡😂🏡😁😂😁😂😂🔙😂😁😁😉;):-C;););););),3
2021,"The app is nice except that if you have different accounts with the bank, you can't access other accounts on the same device apart from the initial account you log in with. Please you need to review the mobile app to allow for multiple accounts access. Thanks",3
2021,Rubbish,1
2021,I like this app but I can not transfer above 100k at a time,3
2021,"The very best bank, ttust quick service and reliable.",5
2021,Awesome service,5
2021,Good,5
2021,O can't even do a transfer to another bank...it keeps saying beneficiary not found... honestly it really hurts... until I use my ussd to do transfers,1
2021,"Your service is tooo bad , i made a transfer since sunday and the money is yet to deliver ,",1
2021,Cool,5
2021,Worst experience. You guys should please improve on your application your network is perfectly fine and here the app is not save. I can't access my app after the uninstall and reinstall,1
2021,Thanks. My challenge has been rectified.,5
2021,"Alz, zzb 0332d,tsa deryy át",1
2021,I tried logging in and register my device with the last 6 digit and card pin only for the app requesting for hardware token to authorize my request,2
2021,"Very good app, it's really helping",5
2021,"Can I borrow money from my bank on this new update, just like the First Bank plc app?",2
2021,For the past few months it been hell for me to an extent I deleted the app been to bank severally to complain but when I get home the same will happen I can't acces my app keep saying your acct is locked or blocked reset password done that yet no improvement just tired and your network problem is constant this is annoying,5
2021,Deserveable,5
2021,"I've been trying to register this app, but I keep getting a message that I should verify my pin. Can you believe that? The same pin I verified with the customer care at the bank, I even used it at ATM. This is so anoying",1
2021,Very slow,2
2021,"Hi Zenith, I loaded my MTN line with N1000 airtime via my zenith bank online profile on 02/09/2021 but up till now my line hasn't been topped up. My account was debited with the said amount. I sent a mail to zenithdirect and also your twitter handle, all to no avail. It is so disgusting that in this IT era, you guys can't respond to customer queries for almost a week! Pls return my money to my account asap!",1
2021,Wired app,1
2021,Hi I just like the app I we like to care about the app,1
2021,"I am updating my review of this app, I can't understand why with every update this app gets worse. Anytime I try to log on to the app my screen goes blank for some seconds very strange occurence, it is sluggish and lags. Please work on this.",1
2021,The Bank is the worst bank even they will debit without reversing it back.,1
2021,"I don'treallyknwwat is happening in Zenith bank PLC. I will recharge from my phone and I will be debited without beencredited.Last Four month someone sent money to my account it didn't reflect .I went to my bank and I was told is not there. Zenith bank has debited d sum of 4,200 from my account.i don't have enough am just a student hence they keep saying thanks for banking with us. I need refund for all d money debited from my account. I called their customer care but dey are busy.Am so pained.",1
2021,I can't download the app why?,1
2021,Good banking app,5
2021,This is annoying,1
2021,The app is not opening,2
2021,Great,5
2021,"The app is fast and reliable... Doesn't have much ads, great job",5
2021,Am about to start using the bank,1
2021,Great,5
2021,Zenith bank mobile application,5
2021,What about zenith bank there are good in place of attend to customer any u approch them or if have problem with ur account there are good in that aspect for me zenith bank remain the best for now to me thank mr Adaji ojochuma,5
2021,I downloaded the e-token app and linked my new device successfully. Thank you for the quick response. You guys rock,5
2021,"A very useful banking app,",4
2021,Wanderfull,5
2021,Fantastic,5
2021,PROBABLY THE BEST BANKING APP IN NIGERIA 🤗🤗🤗🤗🤗,5
2021,I wanna open an account from home,5
2021,"I've reduced my rating from 5 stars to 1 star, we see other banks offering loans for salary earners but zenith bank doesn't. And even the ussd loan option has been suspended, don't even get me started on the app's faults",1
2021,"I haven't been able to do transfer on the app since yesterday, jeeos saying authorization failed, when i try again it says i should wait a minute cause i have tried twice.... 😡😡😡",1
2021,Very delicious,4
2021,You people are not try at all when you open an account you can transfer money I can't take this ooo even the token pin is bad joor you people should return my money back please,2
2021,Why can't I download the mobile app,1
2021,Nice,5
2021,I love it,5
2021,Hard to download the app.,5
2021,The app od really good,1
2021,Nice one,5
2021,Just downloading the app tooslow,3
2021,Banking,5
2021,It was remarkable at the beginning but when I changed phones it became impossible for me to activate on my phone the third time. It will show my other devices. I thought I would be automatically logged out of the other devices and logged in on the current device.,1
2021,I don't know what came about this new update. I think it's not compatible with many phones especially android devices. There's a glitch that affects my phone when I launch the app.,3
2021,It is more faster and eazy,5
2021,L mm.,1
2021,No option for Dark Mode in the settings. Please we need it.,5
2021,Great app!,5
2021,One star? Yes! I recently opened an account with Zenith Bank and i downloaded this app to do a transfer then it's saying my account is not active. I have an ATM card and money is in the account.,1
2021,"This is just Nigeria scarmes dons,t work at all",1
2021,"I would have given this a zero star of it was included in the ratings this app is just a waste of data ,battery and time I'm really disappointed",1
2021,Hello please 🙏 what's happening to your bank service always I can't use my ATM to collect money if I wont to make transfer thru my phone this is what is saying my ATM is not verify please 🙏 do something,2
2021,Great app,5
2021,This app is the most useless app i have ever seen in my entire life 😡😠😠😠😡😡😡😡😡😡😡😡😡😠😠😠😡😡,1
2021,What is the meaning of buying token to activate just an application. Seriously this is annoying. My phone had problem and only for me log in the app that token!! What of the card option please other banks dont so that.,1
2021,Fantastic,5
2021,"This app is so damn stupid. To open an account first of all was a hassle; it took me the whole day. Then I had to log out and in again. But it keeps saying ""your account is locked. Reset your password and try again"". I have done that, thrice! Which of course took me two days to do, it's zenith bank I'm talking about. Yet I'm still locked out. But I'm going to keep trying because I want to delete the account. And maybe even my bank account too; these people can't keep stressing me.",1
2021,Reliable,1
2021,"I can't access the zenith bank platform, it's difficult. Especially d card account password",1
2021,"New version is terrible and it's irritating, I'm sure you guys tested this version before releasing it everything just work upside down, the previous version was manageable",1
2021,"The app was working well before, but recently I'm so surprised that the app is not working up to expectations. The annoying part is each time you change your phone you need to visit the bank for activation something they can just send a software token to the registered number to activate your new device which other banks are doing for conviniency. I'm sick and tire of all this stress. You guys need to step up.",1
2021,I hate ur service you debit me with out money,1
2021,I NEED REFUNDS IF ALL TEMPORARY HOLD MONEY TAKEN FROM NY ACCOUNT. ITS JUST TOO MUCH. HOW DO I STOP THIS?,1
2021,"This app is now becoming a pain to my neck...On September 2nd,i was debited 800naira airtime and 100naira subsequently when i was trying to recharge my glo line with this app without crediting the number..i have waited for more than 24hours for you to reverse the money but i'm yet to received it..",1
2021,"I used to enjoy the app.but after I changed phones, it's unusable because it won't log me in.. Not.every one likes to.go.to the bank",3
2021,Please what is Authorization Failed 🤬🤬🤬...i would want to transfer and it is telling me that it is so annoying for christ sake,1
2021,I just wasted almost 70mb to download this faulty app again... I added my card details and it's still telling me I need to add hardware token and I don't have it.. I would have rated it half star if possible,1
2021,"This app used to work perfectly before until recently it started giving me issues. I decided to delete the app and reinstall it again, but it's taking forever to install on play store.",1
2021,Hate to give bad rating but can't just help it. Its so bad App keep bringing up my old device when I'm trying to login.,1
2021,"I just got a new phone and I downloaded the app to use but it's telling me to register Device,okay I used card details it says only hardware token is authorized after getting one from the online platform directly to my Gmail just for me to use it and add my pin it's telling me user account not found???? Why is zenith like this and I was enjoying the app.",1
2021,Takes forever to load sometimes,4
2021,Your trans amadi 2 branch phc hop is incompetent and disrespectful as well as d fx designated teller,1
2021,This app is monitoring credit,5
2021,Wondering,5
2021,"This application ruined my income I try to buy airtime with is...is say I should try again in a minute something went wrong....then I tried again same thing...I did it more than trice,...it still didn't work So after an hour I came back to retry then BOOM. All those tries I made deducted my money😭😭...and I received no alert or notification that I got an airtime...I just lost my money just like that😭😭 Now the customer care line ain't going😭😭",1
2021,I can't even install the app....after 99 it will start over to 123 it not nice,1
2021,Horrible..plus I can't even access the app since i switched phones.. Right now i can' t even generate soft token,1
2021,Definitely unreliable very useless bank always failing when it comes to network and debiting someone more than once. they don't even deserve the one star,1
2021,Awesome App Please introduce customer care service on the app to enhance productivity. Thanks,4
2021,I like this app,5
2021,Nice app,2
2021,Very bad,1
2021,I requested for my statement of account from 1st June 2021 to 1st September 2021. And all i could get was statement for August 29th to 31st. I've tried it severally but still giving me the same thing,1
2021,Good,2
2021,Why did you people deducted money from my account?,5
2021,"I'm unable to open the application on my new device, it kept asking for hardware tokin",1
2021,Excellent,5
2021,seriously I have never used any app that is to my satisfaction except this. I am in love with the app. kudos to the person that created it. Love 😘😘😘😘,5
2021,I learn this app is very Good and great,5
2021,"Once I try to register, it will say invalid credentials and later tell me to try again. It is very furstrating",1
2021,Good app,4
2021,Finding it difficult to download,1
2021,"Been trying to login a new device and the option or last 6 digits and pin is not working. I had to go to the bank to generate a hardware token for it and still the bank couldn't generate it, what am I supposed to do?",1
2021,I want to set my application in other phone,4
2021,Very bad experience with your App. I have been unable to acces my App for over 24hrs. No error message nor feedback from the App,1
2021,"I bought an MTN recharge card (#200) yesterday through my Zenith Bank account, and was debited from the bank account but yet to be credited to my MTN account!!. You people should return my money back in to my account or else I'll close my account because this is not the first time that you are doing such to me!!",1
2021,"I love everything about this bank though, but i have been trying to download the mobile app but not working yet",5
2021,Am trying to login to my account and it saying account locked reset passward i changed the passward and it still saying desame thing,1
2021,everyone is complaining about this token token it would be better if you use face verification instead of this token so that the face would matches the passport of account owner not anyone is available to join cue in the bank is annoying and tiring. please reconsider this face verification instead of token so that no one would login to someone's account without his face.,5
2021,Zenith bank is a Realtime JOKE!!! BAD NETWORK IS FIRST CLASS,1
2021,Worst bank in Nigeria.,1
2021,Good,5
2021,Always having login issue... Pls work on login issue,1
2021,Best App,5
2021,"I CAN'T EVEN LOGIN ANYMORE ☹️.. WHAT HAPPENED.. WHEN I TRY TO LOGIN IT KEEPS LOADING AFTER A WHILE, IT TELL ME ERROR.",1
2021,"Your network is very annoying, can't make transfer for an emergency, zenith bank app will keep disgracing you. Just run away from this useless app😠",1
2021,Giving 2stars is because I can't login when I switch to another device... So for this I have to go to there branch to unlocked 🔓 my device with it 😞,2
2021,seriously zenith ain't same way again my mobile app is not opening taking much time,1
2021,"This apps keeps on saying service temporarily not available, most times it would say cant process request all just startes happening recently.....its very bad i would have to wait for 24hrs for me to make a transaction i nees at the moment Please you guys should improve Biko nu",2
2021,"I just don't know why your app is always saying temporarily unavailable. Please try to do something towards your unstable network. A whole Zenith bank, Its so embarrassing.",3
2021,The App is awesome!! Very easy to use👍,5
2021,Wonderful experience,5
2021,Why is the app not opening today,3
2021,So one cannot get a loan using your app? What went wrong? You guys were cool back in the days,1
2021,Can't even open the app to perform simple transactions anymore. This is terrible for business. Can be my major financial institution for get yourself fixed,1
2021,Excellent,5
2021,this app is totally not trustworthy,2
2021,Great,5
2021,Always network problem even being in the bank trying to register. Someone can't register urgently Cause they will always have issue with network problems,1
2021,Have been having issue with Zenith mobile app for some months now I can't login is requesting for token an i don't have it i dont even need it for now i need help ooo,1
2021,This is the fourth time the App is down loading. If it did not work now What should i do o,1
2021,Good,1
2021,"You have been deducting #2.00 from my account I didn't say anything but now is 10,400 again if you didn't not reverse my money I swear you will pay for it, because I don't know what happened that you are just taking my money like that",2
2021,Very nice,5
2021,I've been trying to login my details but it's keeps asking for bank token which I don't have,3
2021,"I've been trying to login on my new phone. ...keeps asking me to Register Device. There's ""Card details"" as an option but apparently only the hardware token(whatever that means) can authorize my access to my account. Been locked out for 2 weeks now and it's embarrassing.",1
2021,"Good, security guaranteed",5
2021,good,5
2021,Very bad app,1
2021,Better than others,5
2021,Good,5
2021,How can the app be doenloading itself over and over again now the data that I've been managing is now exhausted. I need a refind and why can't someone log into a new phone and if i want to retrieve my token how do I do it my phone is still okay and intack just that i want to give it to a friend. Why keep two options when only one is active. Please my wasted data is veey important to me now,1
2021,"Have been trying to download this App for one week now, up till this moment is not coming up. Too bad",1
2021,Ok,5
2021,Why would I need a freaking hardware token due to device change shame on you,1
2021,"1. The ""request statement"" button requests a range of dates for the statement to be sent. But when it arrives the mailbox, it's nothing like what was selected in the range of dates. 2. It takes forever to boot up and let you sign in. At times, it freezes and either restarts the app or restarts the phone. 3. The ""share/save recipt"" button disappears sometimes before one is able to even click it. 4.The issue of having to go to the bank all the time whenever you change a device is crude and stale.",1
2021,I cant seem to log into my device it keeps telling me to imput pin and token and am not sent any token please i need help here,1
2021,"Even with a token I keep getting an error message ""Authorisation failed"" after blocking and unblocking the token. Tech guys near my branch are helpless in this matter that they have to advise I call Zenith Direct, spoke with an agent yet no improvement. Its very painful, I keep going to nearest branch each time I want to do a transaction. We're in 21st century for crying out loud. Honestly you guys were not like this before. What changed? Did they change your directors???",1
2021,zenith zenith Bank why did you always make life hard fir me🥺🥺🥺haaaaa you go dey reduct money anyhow 😒😒😒am a student biko you promise not to remove money from student account.,1
2021,"Your bank sms charges are too much, I hate this Bank 🐦❌❌❌",1
2021,"Zenith Bank just stole money from my account just now, and just open the account not up to a week, and have been calling there customer care service they are not responding to my call if i don't get my money back i will go out to all the social media that zenith Bank are thief",1
2021,Excellent,5
2021,Am enjoying it for now,5
2021,Nice app,3
2021,I tried registering and it keeps telling me invalid credentials entered,1
2021,"I have a new phone now,i want log into my account but it refused,they said i have already registered with my old phone,pls help me,what shall i do to log into this app",5
2021,I can't even login because they would always request for token and at any little issues you will be directed to the bank That's so bad because we are advanced already,2
2021,The best app ever,5
2021,I appreciate the app even though I'm processing the installation.,5
2021,"Only one star to give una, it was fun using zenith in the first date but now it is frustrating, i want to login on my new device it keep asking for token number and i dont have it, then i call zenith customer service number they begin saying rubbish, they ask for my BVN number i gave them, they ask for my NIN i gave them they now told me that it was only meant to register once that i should go any nearest branch.....JIM OVIA you better do somthing about that",1
2021,Help me with ***********,5
2021,Can i jus get zero star? Nothing seems flexible with Zenith again. Too bad!,1
2021,It's an awesome app,4
2021,Am unable to get payment receipt for a transaction I made on 25th August 2021,4
2021,"It's showing ""password is too weak"" to register on the app. What do I do to rectify that without going to the bank?",1
2021,Satisfactory,5
2021,Nice,5
2021,Good,5
2021,"Very bad experience using the app outside nigeria, i will never recommend it for anybody. If i can have my way i will give you zero rating",1
2021,Very good,5
2021,Nice app but they should work on the login interface not good on accessibility,5
2021,Zenithbank is the best app,5
2021,TBVH i really enjoy the app,5
2021,"God punish all of u that is in charge of this zenith bank😡 just look at the way u remove money from my account all in the name of sms fee and after every transaction u remove 10.75k and sometimes 20.75k.... Even if I transfer from zenith to zenith on bank app for that matter, u still remove charges... And after everything u still comeback to withdraw money for sms fee😡... Once again may God punish u all😡... God punish u all😡..",1
2021,Cool to me here for render good services from good teams.,5
2021,I can't register my new device its saying only hardware token is required to complete the request even when I chose card option Why?,1
2021,I have been trying to login because actually i lost my old phone and the app is busy asking me of e+token code Can you please tell me how to get dis e-token code please,1
2021,This app freezes my phone whenever I open it.... Please fix this bug,1
2021,"I can't log in my account on my phone, why?",1
2021,Good,5
2021,Lovely,5
2021,"What a credible, dependable and friendly financial app. Awesome. Thank you Zenith.",5
2021,I press wrong password on mobile app then they ask me reset my password so did and it shows successful but when i want to open mobile app it's shows reset again,2
2021,Very slow,1
2021,"My mobile banking app has a problem it does not want to log in ,I registered with my old phone which was iPhone 11 and its shows that ur device IPhone 11 and I am not using iPhone 11 again now",1
2021,"This is the most useless app i have ever seen, i can't not even sign in they keep telling me ""Your account is locked, please reset your password to activate your account"" after resetting i can not sign in again.",1
2021,"I counted out of 100% and there are 100% lot complained about the app, so how can i dowload the app that is not good at all, I tries so to open account.... Couldn't. Declares everytgings to the public to let people know, Althought you guys you know what you are does.",1
2021,Very effective reliable and easy to use.,4
2021,So nice and all the page load the way it suppose to,5
2021,Downloading,5
2021,"I was using the app smoothly,then my phone got spoilt and when I tried to login again, they demanded e token number.please how can I get the token number?",1
2021,"Live it, yoive gotten it already",5
2021,"Is savings account eligible to collect loan if yes like how much am i eligible to borrow Good afternoon since the ussd code are not functioning again how can i get loan without the ussd code Thank you, but wait oooo why this loan didn't work and the loan real help me oooo",5
2021,Good,5
2021,Very excited,5
2021,"Logging into Zenith app now is a biiiiig issue. The network problem is becoming worse by the second! I can't log in for a long while now today. So poor and so disappointing! And no apologies come from Zenith regarding their poor services. So arrogant in their way of operating and that spells a possible collapse since they joke with customers now that they think they are the ""best"". Access bank wld snd u notifications. So do other banks i use. No apologies, too arogant! Something mst be dn fast!",2
2021,I don't actually know my account number any longer please how can I get it without going to the bank,5
2021,The problem with zenith is when you lost the app it's will not be able to login again,1
2021,I gave it 5 stars because my mom uses it and it works perfectly ok 😊🤗,5
2021,wonder app.please work on the new update. It hangs or remain stock at login. And button or fingerprint don't respond! Secondly what's the point using finger print when you need to enter account number and password first?,2
2021,I can't seem to log in to my app on my new device it keep saying I need a token to log in,1
2021,good,5
2021,So I can't use this app without a token? So annoying 😞😞,1
2021,I can't use this app to login into my account it is asking for token,1
2021,I don't know why I can't login to my app from a new phone when I have my Card with me. It's so dumb... Having to go to the bank evrytime I change phone before I can login. Are we going forward or backward in this bank??🙄🙄🙄,1
2021,The network is too poor i don't receive money and each time I checked my balance is giving me wrong balance,1
2021,So y88c you can come CX CX CXh hi huh g hg hh hg h hi hit hu it qàà,3
2021,Fast and reliable bank,5
2021,This latest update is horrible 😠😠 it will take eternity to open. Please you guys can do better than this,1
2021,App won't install in my phone and o don't know why,1
2021,Hiss not a good bank,1
2021,This app is great Am not having any problem with it,5
2021,nice,4
2021,For my business,5
2021,"Even without downloading the app, everything about zenith is so stressful, ugh now the silly app isn't working well, you guys need to fix up honestly, I regret opening an account here",1
2021,Help me to unlock my account,1
2021,I downloaded the zenith bank mobile app then I longin and is telling me eroo login in the the mobile app please help me out,1
2021,"I want to sell my phone, and I can't deactivate the device from my profile, I want to delete this device from my active device",1
2021,I gave a five star because i have been using the app long enough nd i haven't had any complaints so far... You guys re doing great,5
2021,"Imagine trying to download the app, when it finish downloading,it will restart downloading again, it redownload itself 12times still can't install,, zenith Bank everything about you is hard why? Imagine my 65mb ×12times just washed like that still can't gain what i wish to,,o ga o.",1
2021,This is awesome and I love this app,5
2021,Mine is writing that my account is not active....new account I recently open in zenith bank,1
2021,Please I have been having issues linking my bank account with Okra and it always says invalid transaction pin,1
2021,Having issues with registration,1
2021,Nice,5
2021,Poor,1
2021,useless app,1
2021,Good app,5
2021,Worst bank app ever... Been trying to download your app and it keeps on restarting...,1
2021,Great,5
2021,Easy to use,5
2021,Good,4
2021,Ok ooo,5
2021,Use to be my favorite banking app. But now it's now difficult logging in. How do you move from good to worst in a twinkling of an eye. Pathetic!,1
2021,This app is quite good ..but still needs some adjustments,2
2021,Good,5
2021,Ok,2
2021,"Very responsive like the HEART, all the time ready to deliver.",5
2021,Can't Update the app,1
2021,It was good to use for me on ways. Very nice and very expensive,2
2021,You deserve it,5
2021,Awesome,5
2021,"I've been having issues in logging in, each time I tried, my phone will go off 📴 untill after some minutes before it'll come on. I uninstalled the app and reinstalled it, all to no avail. It does not happen to other app apart from this zenith app. I don't know why it is like that now. It was working perfectly before.",1
2021,Excellent,5
2021,Good,5
2021,Why is it that anytime i make transfer it will appear in ledger why,1
2021,"Is okay, but you should provide a place where one can request for loan",3
2021,I can't use the app since I changed my phone. Its keep telling me that only hard token can authorised the new device after inputting my card details and card password. Very annoying and useless app. Please you guys should learn from other banks,1
2021,Am unable to register my account,1
2021,making a lot of sense,5
2021,Excellent,5
2021,Just good for me,5
2021,"I have been trying to download this app and it's not downloading why? something really needs to be done I can't keep wasting my data on something that can never download, do something about it immediately!.",1
2021,I love this app. It smart and great.,5
2021,It's quite unfortunate that one cannot login to mobile banking app without having a token device even when u chose ATM verification.. One must visit zenith bank branches to login into mobile banking app even when u have an existing login details. Other banks are as easy as abc If u want to switch phone.,1
2021,It's actually lovely both the worst part is I can get my statement of account for the last 6 months. It's annoying I swear,3
2021,This particular update is very heavy and it's difficult to open.,2
2021,I cant unlock my account after i was told to change my password to unlock,1
2021,Too slow n wasnt responding.,1
2021,Nice app.,5
2021,"This is totally unacceptable, it has the worst customer care support so far. They like posting customers, my experience this Last few weeks has been horrible. If it were within my power I won't give any star at all cos they don't deserve it. At this 21st century, bank like this can't attend to customers online and solve their problem, ordinary reversal of fund for more than two weeks now is hard for them to do. Ur email, social media platforms sucks with live chat not working at all.",1
2021,"I changed my phone then I tried to login again and it's asking for a token which I don't have, I was enjoying it before that so pls fix this asap",1
2021,👍👍,5
2021,Fantastic!,5
2021,A=j,5
2021,Nice zenith,5
2021,"Zenith mobile app is very bad, the app don't have etoken option only password. The password 🔑 i use in my etoken is 4 numbers and when I trying to login to it and it said the password is not long enough.",1
2021,Good,5
2021,Good App,5
2021,Cool,4
2021,Nice app,1
2021,Good,5
2021,Too bad am unable to login again🤦,1
2021,"I didn't have problems navigating the App, but one thing that is missing I think it's the help menu where one can connect with the customer care section of the bank whenever one needs help without visiting the bank.",3
2021,"I was enjoing this app until i got a new phone, and i can't signup or login always asking for token device, really annoyin cos it keeps showing my old phone as the registered phone",1
2021,Zenith Bank used to be one of the best bank I usually vouch for especially because the mobile app was helpful and fast but unfortunately because I changed my phone I cannot access my account on the app again. It kept telling me to use Token even though there was card option and after I chose the card option I was still not able to access my account. It's so unfair. Pls fix this as soon as possible. I'm giving one star for now,1
2021,"Stupid bank ever, I will delete this bank soon",1
2021,"This app is not a solution app were by you lost your phone or it got spoil and you decide to get a new phone. download the app and fill in your bank details,two options will display (pin+token or card details). If you know your pin and you don't know your token pin my dear you will get frustrated or if you fill in your card details my dear it will still not work so the best thing to do is delete the app cause is of no use. This app is a disgrace to human nature and you better fix it up.",1
2021,very BAD,1
2021,I've been trying to install this app 🙄🙄🙄🙄,1
2021,Cool,1
2021,"Having manage to overlook the honest reviews here and downloaded the app, I deeply regret wasting my 68mb. As in why do we have to pay #1,500 (on playstore) or #2,500(at the bank) just to get an e-token because you want to use the bank mobile app, that you'll still be charged for transactions oo. Why is Nigeria like this for God's sake? Always looking for ways to milk ordinary citizens. Hian!",1
2021,The app is Good but the most frustrating thing about it is that when you send money it will not give you receipt for prove of payment. It's bad bcoz my first Bank app and GTworld app have this function.,2
2021,Nice though.. But I'm having issues,3
2021,"Please and please change the authorisation code.. I prefer card pin than token, I don't know were to get the hardware token.. I can no longer switch my accounts into a new mobile phone device I bought.. please do something",1
2021,Fine,5
2021,Lovely,5
2021,Excellent work,5
2021,awesome,5
2021,Inexplicably fast.... That was my initial experience... I had wanted to react to you comment positively but the rubbish i have face in trying to reinstall but couldnt because of token will make reduce the star to 1 which you dont even deserve...,1
2021,How can change device Already someone registered with my phone how can change his device to mine,4
2021,I am trying to register my phone but not working even when i have done wot ask to by the systme still not working am confus. Pls help,1
2021,Excellent performances,5
2021,"Am so disappointed with this banking policy😭😭,I factorized my phone and tried to log in and I was told to register my device with two options 🥵I used the card details but still to no avail🖕👎👎👎 worst app ever rubbish! pls don't ever install this app,thank u...",1
2021,This app is not good it doesn't work on my phone and I try to login I couldn't,1
2021,"I wish I could rate lower than one star. Why would you give someone an option to input card details, but even after that, you keep saying I need tokens, and I know very well that the token process takes 1k from your account. You all are just looking for a way to siphon money from our accounts tho, it's really sad",1
2021,"4 star 🌟 for this app, cause it's perfectly good in transferring both airtime and money in less cost, i like it.",4
2021,I love it,5
2021,Good,5
2021,Fantancy,5
2021,Ok,1
2021,It is really tru deffination of tru banking,5
2021,It's okay For transportation,3
2021,I can't install this app,1
2021,"I have account , I even save 4000 this morning , you guy still deduct 410 , why",1
2021,"I tried registering on the mobile app and I was requested to provide Token, I don't know how to go about it and we're I am there is only first bank here. Zuru, kebbi State is my location please kindly assist as the ussd code is most often difficult to access. Thank you",1
2021,splendid,5
2021,They said my account is locked that I should reset and I did but they are still telling me the same thing,1
2021,The Bank services doesn't work... Everytime I want to send out my Bank statement keeps telling me internal processing error..been trying for days now. Just very frustrating and annoying. I regret using this as my salary account why else will I be needing it,1
2021,So far...no issue yet,4
2021,"Please fix the app ,it gets worse ever new update 🤦🏽‍♂️",1
2021,Worst banking app and experience,1
2021,Good app i just got to understand the app,5
2021,The best banking app,3
2021,Best transaction app so far,5
2021,"Money was withdrawn from my account that i know nothing of ,i just ssw i was debited pleaae how can i block my card",1
2021,"Please I registered successfully, but it keeps saying register device, with either an ATM debit card or token number. I don't have an ATM card for my account, is it possible to get an e-token number or better still bypass this aspect? It really unnecessary and annoying.",1
2021,The best ever,5
2021,Just okay,3
2021,Awesome,5
2021,"Zenith bank in some months ago had a very good mobile app that I could boast of compared to other banks, but it has become so bad, because each update comes with a new problem. I have been trying to get my account statement for the last few months and it keeps sending the statement of July 2021 to my email, another time it sent July to August to me. Please fix this issues, I am really fed up with the app usage.",2
2021,Good app,5
2021,"Good day zenith Bank, you got a nice app here, buh you need a little touch of upgrade on the app. Like applying a freeze n unfreeze mode to the app. So one can easily froze his or her account by itself and unfreeze itself when about to transact. For more safety keeping.",4
2021,Great and fulfilled,5
2021,The app is fast and easy to operate. It`sa must use for all account holder. Thank you and keep it up,5
2021,LPP Pop ppp,3
2021,This app is suitable,5
2021,"This app before is good but now is very bad, just because I resest my phone factory,I can no longer log in to zenith app again without tokens which I don't have and am very far to the bank, this is totally rubbish",1
2021,Nice job 👌👌,5
2021,Cool,4
2021,Satisfactory,5
2021,"Good experiences with the app, there's still room for improvement",3
2021,Thanks for previous response. But there is no option to request for virtual card on the app and yet i can't register without card. How can I request for Virtual card?? What are the hidden charges on virtual card because am sure banks doesn't give anything free. Do u charge for maintanace fee? I only get automated response when I send mail. That's why am asking my question here,2
2021,This menu is good,5
2021,Yaps,5
2021,Good,1
2021,Pulmonology.p,5
2021,Very easy to use,5
2021,This app is good before but right now is useless app I'm trying to login but keep telling me toke code,1
2021,Cool,5
2021,I love this bank greatest bank ever,5
2021,So easy to operate,5
2021,Good,5
2021,ZENITH mobile app is good at first when I was using Huawei y9 but about 2weeks ago I changed my phone to p30. Since then I was unable to login. I have tried all I could but nothing happened. Please what can I do. I have also tried to Register Device but was asking for hardware token.,1
2021,"Since last week, I haven't been able to login the banking app Man, y'all gotta work on your service... you used to be real good, idk what's up with y'all nowadays",1
2021,"I have problem login.i keep seeing ""your account has been blocked, kindly reset your password to unlock your account"". And i have done reset more than 100 times now. Pls i need help here",1
2021,"One star . Too bad. I was enjoying this app when they just launched the mobilebapp Platform. But things go worst with each new update. You can't even send your transaction history to your email. Even though a window was created for this. Zenith make una dey try. It's not so with other platforms. You get a new phone, you can't pot easily without visiting their bank Please I am looking for zero star.",1
2021,I jst opened a savings account with Zenith bank for nearly 1 month now.. I hv been trying to register my account with the mobile app & till date I am still not able to register .... always getting error messages .... Is it that we are not suppose to hv access to make transactions via internet banking ?! I'm getting seriously pissed ...,1
2021,It's ok,3
2021,Just too good,5
2021,Zenith bank..i have been trying to log in this app but its not working..whats going on,1
2021,If I log out I can't log in again till I go to the bank What's the problem,1
2021,"Pls since I started using this app. I noticed I made a transaction but ever since that transaction, same amount having been going to that same person every week. Why and how can I stop it?",1
2021,Nice app,5
2021,ါ ည၂ဘ,4
2021,"Can't use my account to transfer, keep telling me (could not find account associated with ur phone number ) Sunday adjekpovu.",2
2021,Whats the point for hardware token for God's sake!!!,1
2021,Is good,5
2021,A very bad app.,1
2021,Good,5
2021,Good,5
2021,Not ok yet,5
2021,The app is fair.. But dont understand what token mean?,2
2021,Satisfactory,5
2021,"1. Why is My description not recorded, anytime I transfer,I ensure I put description for reconciliation with my Accountant, I see no reason why I cant find what I deliberately type .. like seriously it annoying , how for heaven sake am I supposed to remember monthly withdrawal.. pls kindly fix this bug ... 2. Again , at the point to keying in the pin for transfer payment, let there be warning buttons, e.g ""are u ready to transfer"" kindof . When this is fix, I think I can give u 5stars.",1
2021,I lost my phone and wanted to log into the app when i got a new phone but was told that only token can bd used,1
2021,It's fast in processing,5
2021,"The app is completely useless, keeps consuming ones data without actually downloading the app. It's a sham and should be removed from play store if people can't download it. It has eaten up almost 500mb of mine trying to download it.",1
2021,"I thought zenith was a good bank b4. When I tried to register, is always talking about one hardware token or you should go to the bank. That means all your adverts online was all lies. If one cannot use your zenith apps, for what purpose are we keeping the apps or using the banks. All this dnt happen in other banks. You can register many times as you can in other banks. Shame on useless zenith. I regret wasting my whole time coming to register in the so called bank",1
2021,"Hello please I apply for my bvn since last two weeks Thursday, uptill now it hasn't been enrolled by cbn why?!!!! Please I have gone to Zenith bank New parts Nkpor for it , severally uptill no avail!!!!",1
2021,"Have been very sluggish lately. The app doesn't open well, it is not reliable",2
2021,"Useless online customer relation. Calls don't go through, live chat agent login & logout any time with out resolving issues & email is a bit responsive but still can't solve issues. Zero star but can't rate them zero star",1
2021,"I used to love this app, until my recent experience.I registered on a phone but the phone spoilt, so I tried logging in a another device and I was I needed a token device to do that, and I don't have one , and it's really frustrating. I need to login. The annoying thing is that you provided two options to either use token or card details now I tried using card details still told me to use token, it's not fair....😭😭😭😭",1
2021,"I am very unhappy with zenith bank i purchased another pjone and it asking me for an hardware token to verify. And where i am theres no zenith bank, why cant i use my card instead. This is rubbish",1
2021,I love the app it make transactions easy thank you zenith,5
2021,Too poor. I thought by now you have updated it. After entering my details it can't open further.,1
2021,Fantastic app,5
2021,Clean UI and UX,3
2021,Nice,5
2021,Useless App... Zenith Bank is the most Frustrating bank in Nigeria. they Sucks,1
2021,"It's wonderful, very easy to use.",5
2021,The system of d bank operation is excellent,4
2021,Vey poor,2
2021,"I got a new phone only to try registering my mobile bank app and was asked for hardware token which I couldn't get and it's so frustrating because I need to that urgently and been asked to pay #1500 for using the etoken app,which is annoying cause I can't pay for making services with the bank",1
2021,"Using this app of late is very annoying. Whenever you update the app, you have to visit the bank before you can use it. It's for security reasons but there are other options to this. We are in a time where crowded places are to be avoided as much as possible. I suggest using soft token as to the hard token",1
2021,Thanks for the zenith Bank is a good bank I used no problem on it thank to zenith Bank I love yu,5
2021,This is one of the the most useless inventions in the world 😂 I regret ever having anything to do with this bank🥱,1
2021,Good app Enjoy no stress,5
2021,It is faster,4
2021,Reported i was scammed and you guys said i should wait one day fir a feedback it has been one week still waiting,1
2021,It is the worst app ever to ope a new account for that matter,1
2021,"Good day admin I have a complaint. I have an account with zenith bank,but I've never received any alert neither debit nor credit and I've been carrying out transactions. I tried using the shortcode to check my balance but I was told I do not have an account. I even tried registering mobile banking but all to no avail!How is this possible please?? I need answers please!",5
2021,Good,5
2021,"An excellent application, keep it up.",5
2021,Am trying to download the app on my phone but is not downloading what can I do..... Thanks,2
2021,Good,5
2021,Nice app,5
2021,Is it wrong to change a phone? After installing to my new phone I performed all requirements on my new phone. Still yet showing error. This App need to be check and gets it right. I have other bank apps with no stress migrating to my new phone.,1
2021,"Infact zenith Bank is the one of the best bank, I'm so really grateful about. Try it and you will regret them.",5
2021,"Good and easy to use, the app cwn do virtually everything the bank can do.",5
2021,Lovely,5
2021,❤️,5
2021,"This app is useless, even when i visited one of your branch and they ask to write a letter to the manager while they help me and delete the old app and reinstall a new app is not still working.",1
2021,Nice,5
2021,"Very crazy people, I recently changed my phone only to find out that I can't login to my mobile banking account on my new phone because I need hardware token to do so",1
2021,This pin 📌 nd token gives difficulties nd headache.. So much WAHALA agents not reach online WAHALA nd too much time taking on advertisements now very poor app previous one fine no wahala,2
2021,BEST Bank,5
2021,Its very bad..you cant transact totally without token ..this is provoking.,1
2021,i tried login bt it not going through asking fr hardwaretoken y,1
2021,App is a bust doesn't accept my password I input then change the keyboard program,1
2021,Worst customer care in the world. They'll be telling you to reach them on social media and they'll be playing adverts for you till you hang-up. No agent will attend to you. Their online agent at their website is worse. You'll literally be chatting with yourself,1
2021,Excellent,5
2021,This recent upgraded version is a bad one... It takes forever to open and hangs always... Please give me link to download the previous version because this current updated version is a mess.. Please rectify it soonest.. Ive done what tou said but the issue still persists.. Just wish i could get back to the previous version.. I no just know who send me to update🙄🙄🙄,1
2021,The best app ever,5
2021,"Someone sent money into my account,they debited him but I didn't receive the money",1
2021,Which one come be hardware token again....this app is just useless,1
2021,Not that bad,3
2021,"I xx,a add,ll;-);-)>.<(*_*):'(:0O_o(*_*)>..<>.<(*_*):-O:-Ollllllllllllllllllll xx zl 2 was,xx x x xx xx cahanmp MA'AM;-)",5
2021,Customer care,5
2021,Love this bank,4
2021,Excellent,5
2021,"Horrible, you can't even log into your old account with the freaking hardware token, the other option to use the card number doesn't even work, they keep asking for hardware token... If they don't change that they'll loose lots of customers who wanna bank online 😒😒😒so not cool",1
2021,Fast,4
2021,very helpful and innovative.,5
2021,Amazing! Except on some weekends,5
2021,Fantastic 450/500,1
2021,"I was using the on my previous phone though I have a new phone now but I can't login again with this my new phone, is requesting for pin and OTP so how can I get OTP to register my new device?",1
2021,I can't update my app. What is wrong?,1
2021,"Bad app, not straightforward for users, not easy to use.",1
2021,Nice banking app. I love Zenith bank 😘,5
2021,Awesome,5
2021,The most dangerous app In the world. Don't even try and waste your data downloading it.,2
2021,You guys need to work on your app can not not see my transaction list and the amount transact,1
2021,Superb app i just wish the mb will be more lower,5
2021,"Over 4weeks I have been unable to register on this app, I keep getting the response cannot initiate registration at the moment please try again later.i have send several mails yet no resolution I have been to two of your branches at agbor all to no avail.seriously I regret ever banking with you.",1
2021,The apps is good the only thing that make it i don't enjoy it any more.u can't collect loan through the mobile app,3
2021,Best recommended,2
2021,Disturbing,2
2021,I most times finding it difficult to login and to Access history.,5
2021,Good,3
2021,the app is good but it can be frustrating sometimes. I cannot even delete saved beneficiaries I no longer needed under payment on the app. it keeps popping an error message for years. pls work on this.,5
2021,Very good,2
2021,Fine,5
2021,Please I'm trying to login on my new phone other one got spoilt Its saying i need token +pin What should i do,1
2021,The bank app is frustrating each time I try to transfer it keeps telling me stories and when I transfer with the code they charge so much and it's so annoying,1
2021,"Some one can not register again because someone have log in before, this too bad, you better sack the person handling your software. I cant use this bank at all. This your service rendeeing patterning to Online transaction is very bad.",1
2021,Ok,5
2021,Good,4
2021,The coolest Bank App so far.,4
2021,Awesome,5
2021,"I love this App so much it helps me so much in my business transactions, good service to the customers 👍",5
2021,Fabulous,5
2021,This app is supposed to be take out of play store... could you imagine that this app is re-installing for more than 10 times till about 500mb was exhausted....i hate it with passion...it faustrating,1
2021,"Fast and Reliable, Easy banking",5
2021,"Zenith bank is losing it. After several months of using this app without issue, the recent update just mess my experience. Keeps asking me to register even after i attempted to login with my details. I don't use token nor Master Card for the linked account, hence i could no longer use the app. I joined this bank when i heard the mobile app works great. i think it's time to find a better bank. this has messed my business as i could not make payments on time due to the terrible update.",1
2021,"Great app, seamless.",5
2021,"I added my card to the mobile app, but when i changed phones and tried login in they were telling me my PAN IS not correct. I don't even understand. Am so furious. Though the app is superb but you guys have to fix this bugs",2
2021,"Am not enjoying ur bank at all talk less of the app ,what really the problem even we come to the bank till same thing, pls I beg try to do solve the problems",1
2021,"Am beginning to hate dis bank with passion, went to bank to withdraw, since dis week ve been debited 10k for three days making it 30k ad ve not been refunded till now...no zenith bk near my area...whats all dis now..ve waited for 48 hrs..when ever i get to dis bk i will make sure am blocking it for gud ad i wont let my family use it",1
2021,Your services are the worst thank you!,1
2021,Good ooooooolove it,5
2021,Worst banking app ever. I don't know why you created a mobile app in the first place when one needs to visit your bank before they can use it. Not every one uses token. Why must a token be compulsory before I could access my money? Craaaap!,1
2021,I love this app,5
2021,So easy,5
2021,I keep trying to open an account but it keeps saying unable to process request,1
2021,Good,3
2021,It's cool and helpful makes transfer easier,5
2021,"Useless bank ever, I transfer 20,000 since morning to my access bank have been debited and till now I have not seen the money. Very stupid bank. You guys show fix your problem",1
2021,It is very fast and reliable,5
2021,Excellent,5
2021,"Worst bank app. The world is digital for God's sake, stop operating in an archaic way. Why must I visit the bank to get issues resolved, you can't even contact a support desk nor raise tickets. Worse still, the bank doesn't work most times",1
2021,Good to use,4
2021,I am very very annoyed because since this bank debited me they have not refunded my money back since 23/07/2021 and i am not happy at all,1
2021,No longer enjoy the App,1
2021,So I can't reset my pin with my bvn and account number again why,1
2021,"Being trying to install back this app for days now ,not coming forth.",1
2021,This bank is too poor and bad imagine just to get token and pin is what they can't find solution telling me to comback,1
2021,Good,4
2021,I love this app well,5
2021,"This is my second review what on earth is wrong with the app it keeps freezing my phone... At this point I'm convinced that zenith bank wants customers to use ussd code, I'm tired kindly resolve this or I'll resolve it myself.",1
2021,"Quickest way to dupe you is to use this app. I've used it for Data and others, you will be debited and not getting the Data or recharge. They will promise to refund but till thy kingdom come. Zenith is a fraud. #BoycottZenith. Hello Nigerians, I just contacted Google now, flagging down this app as dubious. I needed 1k people to sign petitions for Google to delist this fraudulent app . Kindly do so reach me on Facebook profile Ricky Awodi",2
2021,"Not connecting as usual, why? error has occurred please try again that what app keeps showing me for 3 days now😡😡😁😠not finding it cool",3
2021,Quite satisfactory,4
2021,Very useless app . Changing your device and you are required to have a hardware token before you can access the app. The funny thing is the e-token app they are asking us to download cost 1500 to activate it... This is pure extortion,1
2021,"Seriously i don't understand this bank, I use only one atm card though the other was deactivated still you guys charge me monthly for the two, how much is even in the account, I have a lot to complain about seriously. 😠",1
2021,Eeerx,5
2021,Good and easy to use,5
2021,"The app is good, i haven't had any odd experience with it",5
2021,Perfectly Ok,5
2021,This app is use less u must make change to it or else i will delete it,2
2021,Very good,5
2021,I don't know how to start the app it is asking for one token and pin,2
2021,Satisfied,5
2021,I have been using this app for quiet a while but after changing phone and tried logging in it my card details it keeps telling me to use hardware token like when did that start. Now I can no longer use the app anymore without going to the bank. Isn't the purpose of an app to make it easier to use instead of going to the bank but I think not in this app,1
2021,Bad app,1
2021,"Good morning Sir/Ma. please I have a problem, someone stole my money from my account yesterday night 5,130 naira. Please what am I going to do now? Thanks",1
2021,"Never enjoyed this bank since I opened it. It has always been one problem to another. Worst of it all is that the bank isn't digital. Customers can't get minor issues solved without visiting a branch. I mean, this is 2021. What's the use of a bank that can't resolve minor issues digitally/online? Also, your app doesn't have link of contacting true handles/contacts of support. So customers will have to use Google to search for means of contacting you? Making it easier for them to get frauded.",1
2021,I was enjoying the app before but right now is total rubbish. I cant register my phone on the app and whsn i download the etoken app they send a password which i dont even know what to do with it. If this not corrected i have no choice than to leave zenith bank to other banks.,1
2021,Am trying to login on this app with my password and pin yet it keep telling me fail credential,1
2021,I have not been able to make transfers using the app,2
2021,"Nonsense app,",1
2021,Sucks whats the need of token again its just useless,1
2021,"Infact, am seriously disappointed in this bank services. My app has been locked since 2 weeks ago and have been calling them but no response till now. This is inhuman.",1
2021,Excellently okay,5
2021,"This app is a useless app, your guys should upgrade , u buy anything through the app they will debit u and they won't return it , maybe simply because it's a small amount that u can go to bank and complain too bad",1
2021,"It's ridiculous that I have to visit the bank to be able to activate mobile banking on my phone. What then is the essence of mobile banking? I'm even angry with the robot like response whoever is responding to comments here is dropping. I use access bank and don't face this. Shame on you zenith bank. You deserve zero rating and if you're not going to fix this, don't bother responding to this.",1
2021,"The App shuts down my phone. Everytime I launch the app on my android phone, it stalls and then the phone restarts. Although works well on my iPhone, however the registered phone number is the android phone hence why it is preferred.",1
2021,Wonderful,5
2021,"It's very satisfactory. Easy to use, plus I like that i can schedule my payments and no more hassle to pay bills.",5
2021,"The app was ok until it started telling me ""you have reached your transfer limit for the day""when I haven't even done any thing on the bank for sometime..I can't recharge,this app is terribly useless.What exactly is wrong with Zenith ??",1
2021,Very nice app,5
2021,"The app is good, but the customer care is the worst on earth, they keep telling you to reach out on email, webchat or voice call, when you do , they don't reply. The voice call would keep playing annoying adverts until you are tired because no one is picking up.... A very Good bank, but with the worst customer care.",1
2021,If there was anything less than a star rating I'd give you guys .... Very poor customer service,1
2021,Amazing,5
2021,This app is very useless I can never advice anyone to download it nonsense 👎👎👎👎👎 you deserve zero star,1
2021,Worst experience so far .....always having system issues,1
2021,Good app,5
2021,Very efficient,5
2021,I changed my phone and now I can't use the app again because of the pin+token. I insart it still not working. You guys should pls do something about it. I use the app for lots of transaction and if I can't use again then I'll have to change bank.,1
2021,Service is not working properly,3
2021,Very good.,5
2021,"I love the App, but will want to suggest the introduction of ""Dark Mode"" in the next or future updates to the Application. It is not only for aesthetic purposes but also for those visually challenged. Thank you. Olujitan Victor",3
2021,"Best bank app so far. Kudos to Zenith Bank, keep it up",3
2021,Good browser,5
2021,Excellent working normal,5
2021,Exceptional,5
2021,Ok,5
2021,So splendid,5
2021,Live chat Customer service is not active.,1
2021,"My phone crashed,I got another phone and set up the app,I didn't succeed,I tried chatting customer service, I was told to go to the nearest Zenith bank which at Osapa London,they worked on it and I still can't access my app,when I complained there and then to customer service, I was told it has been set up but they can't understand why i can't log in,the woman whom I was sent upstairs to meet wasn't willing to help,she told me it is not her job,this was in May(2 months ago),this is the end of July,my app still can't open,I have a token that is sitting in my purse useless to me since that time and I was charged for this token!I have been disappointed in Zenith bank since June 2020,some awkward transaction happened in my account which is totally wrong,I used to be a proud Zenith bank customer but with these 2 unpleasant experiences, I can no longer boast of Zenith bank of being a credible bank!I am hoping this gets to the appropriate office and taken care of ASAP to restore my confidence in your bank!my account with Zenith bank dates back to February 2008!looking forward to a reply,thanks in advance!",1
2021,I was debited 5k for no reason pls I need my money back before tomorrow zenith bank,5
2021,It's not installing on my phone and it just uninstalled it self instantly,1
2021,There's no way to put this than I've had the worst banking experience with zenith bank.,1
2021,"You guys withdrew 87 naira from my account on 26th and with 112 on 28th July 2021, and wrote sms notification charge, how many times will you withdraw money from someone's account. I dislike zenith bank for this. You guys should stop taking small small money unnecessarily from someone's account. It's stealing",1
2021,"Zenith bank service is the worse and worsen bank ever, to use code na problem to use app na also problem, what's going on now. It is very frustrating oooooooooooo",1
2021,Great app,5
2021,"An update is supposed to be an improvement on the previous platform, but the recent update on this application has rather improved the slowness and glitches of the app. How long do you intend to keep the app this way? WHY DON'T YOU HAVE LIGHT LOAN FACILITY ON THE APP?",1
2021,Excellent,5
2021,After the 2nd update the app refuses to open once unlike the formal one,4
2021,Your live chat is so annoying that I'd give you guys 1 star rating any day and anytime. Messgaed your live chat for over 30mins and yet no reasonable response. Work on your people.... sellah,1
2021,Good App but I just can login after I change my mobile phone😟😟😟😟😟,3
2021,"Everything was working just right until i had to delete a device to add another, after providing the necessary details, it doesn't delete the device instead it tells me to use hardware token. I've not been able to use this app since i downloaded it in my new phone. I like this app but i can't use it, fix this please.",4
2021,Ok,2
2021,very poor,1
2021,Good,5
2021,I'm no happy at all I can't even use this app since I downloaded it,1
2021,The issue of token has make this app a failure.,1
2021,I cant log in thru the app. Whats wrong huh,5
2021,Na 5 star general zenith bank be jor!!!,5
2021,"It's okay, I just paid an eedc prepaid electricity bill of #1000 on 26th July, 2021 but I have not gotten a token for it. Pls I look forward for an urgent response.",2
2021,"I changed my phone and wanted to continue using the mobile app. You're asking for a hardware token. That wasnt enough, i went to the bank and they're asking me to pay for it? Why? When will you stop frustrating your customers please? I use to prefer Zenith to any other Nigerian bank, but now, rubbish!!",2
2021,Good,5
2021,Very useful and makes transactions easy,5
2021,I got a new device and I cant Access it because of one token or what that I don't understand,1
2021,"The app debits me anytime I try to recharge, and the airtime never gets to my SIM card. Customer service is virtually unresponsive, and it takes ages for the transaction to be reversed.",1
2021,I recharged my phone I was debited but I didn't receive the airtime what kind of a useless app is this,1
2021,I formatted my phone and installed the app back and it's asking me for hardware token it really is dicomforting and i have my atm card and i dont have time to come to the bank,1
2021,"Good app but I opened an Zenith bank account online and found it with 5,000 but my account balance is still zero balance",1
2021,Very good and effective App. Kudos!,4
2021,I was managing the app before until I was ask to upgrade it. Since the day I upgraded till this moment anytime I try to open my zenith bank app my phone will just hang and trip off. I've install and reinstall back still the same thing. What can be done about this?,1
2021,"PLEASE THOSE OF YOU COMPLAINING OF THE HARDWARE TOKEN, DO DOWNLOAD THE ZENITH TOKEN APP....and request for a token..u don't need to visit the bank.",5
2021,Z What,3
2021,"Why must I use hardtoken? What's the point of having a Card? And why the option at all? So you still need me to go to the bank and pay again to activate? So if I buy another device, I will go to the bank and pay again? This is actually not making any sense at all!!! It's annoying! I'm not sure I want to continue using this bank. Fix your issues and make it possible to activate my bank app without coming to see your faces in the bank. For now, no banking with Zenith.",1
2021,Poor I want to download ur app since three weeks ago no way very poor,3
2021,I really like the app,4
2021,Very good,5
2021,Good,1
2021,Beautiful,4
2021,"A lot of transactions i have made on the app. Keep coming shot, i talked to Zenith bank help desk more than i talked to other banks i use combined in the last month or so. Just like how fast you drop the alert message.",2
2021,Nice,3
2021,I have been trying to download and install the zenith bank mobile app but it's wasn't responding. What should I do? Thanks It's just writing pending to me. I have tried several times but it was showing the same thing,1
2021,Very fast and excellent service,5
2021,Its good,5
2021,Not so good. I tried to get my past transactions emailed to my account and it did not work. It only sends statements for one month. I want to see that for the whole year.,3
2021,"Very useless app and a very poor bank, nothong from Zenithbank works nowadays.",1
2021,lovely,5
2021,Best banking app,5
2021,"This is a very useless app,i registered my account and i have been unable to log in,i tried changing my password but despite filling correct details i keep getting feedback of filling wrong details. Very poor customer care,no response or help from zenith bank. What a waste!",1
2021,I changed my phone so and i was trying to downloaded the mobile banking app is not going i mean i want to loging is not working,2
2021,Beautiful app eaay to use and access,5
2021,Is good,5
2021,Why do I need token to sign in to the app when I reset my phone or use another phone when there's an option for debit card option and SMS linkage why going to the bank to get passage,1
2021,You guys deserve less than 1 star rating if it were possible...Zenith bank is just frustrating with all these useless apps being developed... What's the point of creating an app if your customer still have to come to the bank for something as simple as registering for mobile banking...just because I changed my device and your customer care lines hardly go through... I'm sick of you people..it's high time I change to a different bank,1
2021,"I give u 3 🌟 instead of 5, because u guys sufferd ur costumers when ever someone change hi phone",3
2021,I flashed my phone so I have been trying to login in my banking app for the past two hours now but they are asking for an hard ware token which I don't have and I don't know how to get it,1
2021,It's good,4
2021,I like it,5
2021,This is very very annoying. You are the only bank that gives your customer problem just because of changing new device. A change in device can make you lose your mobile app temporarily unless you visit the bank... It's very very annoying.,1
2021,Good,5
2021,Tega,5
2021,It's #Superb,5
2021,I have been having issues with logins into the app. Zenith bank you need to improve on the app,1
2021,Very fast and accurate,4
2021,"Hi there. 3days ago, i did an update on the app. Then i tried opening it, my phone froze.........nothing would come up, so I had to reboot my phone. I thought maybe my phone was acting up. But yesterday, this same thing happened twice andi had to reboot my over and over again just because i wanna carry out a transaction. Please, try and fix this 'bug'.",1
2021,Good to be used,4
2021,"I cold not be able to login on my app, i don't understand you again oo",1
2021,Cant open the app nor update,1
2021,I love this bank,5
2021,Am a member of this application that's why I want to download it,2
2021,Nice,5
2021,Great app,5
2021,"I like it, no stress and user friendly interface",5
2021,I want to activate my account,5
2021,Very bad,1
2021,Good,5
2021,It worked,3
2021,"I lost my phone and can't login the the app on my new phone with my debit card, it keeps asking for token please do something about this issue",1
2021,"I have been using this app for years now, i even recommended the app and the bank for people but lately you guys have been misbehaving terribly, I don't receive alerts as i should or if i transfer money to the account it takes ages to get in,i changed my phone and i can't register the new device because the app keeps asking for some miserable token,i tried doing some transactions that required the bank to send an OTP i didn't receive anything until the transaction expired.",1
2021,How can I get in touch with we my account I mean I can't long in to the app I only message,5
2021,"How can I be locked out of my account and tried logging in back, you're requesting for a hardware token??. This is the lowest I have had it with you guys. I'm far away in a town in Jigawa and there isn't a Zenith Bank branch there, how do you expect me to get to branch with the population of people inside and outside those banks coupled with Covid restrictions?? What is wrong with y'all, why don't you make life easy for people you make money from??",1
2021,Good,1
2021,I have wasted almost all my sub in downloading this app but still not able to download it. What can i do?,1
2021,This app is so sucked,1
2021,Awesome,5
2021,I want to use this app for security purposes only,5
2021,Very secure and unreliable,5
2021,my name is abdullahi Usman Aduyin to tireda make because of my money is to lo lo pls my life and me give me long gombe states Nigeria,1
2021,Wonderful,4
2021,Your app can't even notify there's an update available... Smh,3
2021,I am trying to update is not working what can i do to update my Zenith Bank App?,3
2021,Great,5
2021,Good,5
2021,It's bad and good,2
2021,Nice app,5
2021,It very efficient thanks to the last update,5
2021,"Best bank ever, but is there a way u can make banking easier by introducing WhatsApp agent",5
2021,This app is not functioning as before... It hangs and start afresh,5
2021,"I repaired my device and wanted to log in but couldn't because of hardware token. When did you start this? It is really annoying 'cos I'd been using this apk until you invented this new policy that requires one to go to the bank. When will you ever make life easier for your customers? Moreover, there are two options. The other option isn't going through. This provokes my resentment. How I wish there were zero stars. Rubbish!",1
2021,Good,4
2021,Nice app,5
2021,Good,5
2021,Parfect,5
2021,"Ever since I focused on attention banking with Zenith and using mobile app, I haven't regret switching to zenith to bank. Thank you for incredible services I have received from you so far.",5
2021,It's not working,1
2021,"Ever since I changed my phone I can log into the app again it keeps asking to register the device which I did by inputting my last 6 digits and atm password but it doesn't work, still asking for hardware token again",1
2021,I made a transfer from Zenith Bank to my UBA Bank for almost a week now I was debited and the money wasn't sent to my UBA account...very frustrating useless bank,1
2021,"VERY SAD EXPERIENCE. Did a factory reset and downloaded the app, tried logging in but not possible, then visited two different zenith branches at different occasions, 15th & 16th July 2021 respectively @ Abuja and narrated me experience and even show then my phone screen of zenith mobile, hence I was made to fill forms and bio data capture. From 16th of July, 2021 to date, the phone did not accept card+pin sign in yet device is registered. Till this minute,issue re ismain unresolved. Reply",1
2021,"I have been asking for a reset of my lost passwords till today but to no aveil, please i need a passwords reset for my zenith mobile banking app please, just two stars for now and that is because you are too slow to your customers responds. Thanks",2
2021,Rubbish app i hate zenith hw can i collect atm more than two weeks it keep showing me transaction decline,1
2021,Money was withdrawn from my account about 7000 something.,5
2021,Perfect,5
2021,My only request is provision for theme selection so users can decide if they want to use Dark theme or just the default app theme. Overall app is good but bank network is sometimes an issue 😑,5
2021,Fast and efficient,5
2021,Shafiu muhammad soja,5
2021,"This is nonsense, how can i download your app for me to go to your banking hall before i can register my device. What happen to mobile confirmation code or secret question and answer. So why waste my data to download this app in the first place. This is a very very poor user friendly app from Zenith.",1
2021,I chsnged my password and the app still denies me access,3
2021,Best bank and best application in the world,5
2021,I just hope this app won't be so bad for me,5
2021,"Easy to use but can't handle transfers above ₦100,000 per day. Other banks can handle transfers up to one million naira per day. There is need to look into that aspect as well.",3
2021,Ok,3
2021,"The app has disappeared from my screen, l went to play store and updated it, yet, it didn't appear on the screen.",5
2021,Good one,5
2021,How do i open the zenith Bank app?,2
2021,I use my Gmail account to open the app Suddenly i couldn't login in to the app again why is it not working,1
2021,Very good,4
2021,0pppllktllnzरररपहररकूलपहहहररगचब,2
2021,Great,4
2021,Good,3
2021,"This was a good app initially, but it's a piece of trash now. Why is my transaction history always unavailable whenever I click on it, it'll load for minutes on end then still end up displaying ""no results found"". Absolutely ridiculous!",1
2021,"In appropriate, not working well, even Zenith branch could not fix it.",1
2021,Good,5
2021,I cant transfer with my ussd nd app is not opening after downloading,1
2021,"Very good app, veey fast and reliable, have never had a problem on the app for about 6 years now, good job keep it up",5
2021,The best app ever,5
2021,"I'm not at all happy. I opened an account with them and they promised to send details within 24-48 hours but it's been three days. Customer service does not reply. Their website is very bad, it barely even works. I downloaded this app to see if I could contact the customer care in a different way but that doesn't work either.",1
2021,It's quite ok,4
2021,Wonderful,5
2021,Good,5
2021,"I like zenith bank above other banks before ,I visited a branch in Abuja to complain about the same problem ,only for the security to insult me .I don't think the zenithbank I know is not the same as before.i am disappointed at the services render the branch here in Abuja.",1
2021,It very good though sometimes it slow in before u can have access to it,3
2021,Good,5
2021,Is very good,2
2021,I unstalled my zenith bank app on my device and i instore it back but you people are still asking me to register my device which have register my device before,1
2021,Bad app,1
2021,Downloading has been pending for several hours,1
2021,Very good,5
2021,I love your App,4
2021,Excellent job,1
2021,"Since the last update, the app has been slow.",2
2021,"This is a useless app. I opened savings account for the first time with Zenith Bank last week, 8 days now, yet I have not been able to register my ATM debit card online as required for the past 8 days. I have formulated tens of different passwords and pins to register the card but it keeps on saying ""the password is too weak"". Pls work on this app in order to remove this frustration. How do get over this so as to use this card to withdraw my money and perform other transactions in the bank?",1
2021,I can't sign in,1
2021,"Terrible I changed my device and its asking for token..contacted a zenith customer service rep,he said I'd have to go to the bank and pay 2500 for a token. Will i not just use That money to open another account elsewhere?",1
2021,Later,5
2021,"Do you know that you are discouraging people from using your mobile app? What in God's name is ₦3,500 for hardware token? Anyway, whenever you guys are ready to allow customers use your mobile app without extorting them, let us know. Zenith is not the only bank biko",1
2021,Very annoying bank app...I mean I keep trying to transfer and it say Authorization failed,1
2021,Please how can I get the zenith call number,5
2021,I try to login into my account but it keep telling me your account has been blocked reset your password I have did that several times but it can't login why,1
2021,Good,4
2021,2020 best bank of the year keep it up MacDonald ugorji Love you,5
2021,My account is unable to creat is telling me there is error occur which i don't know what cause it,1
2021,Iike what?,1
2021,Pro yin buru,2
2021,Awful,1
2021,"This morning 13/7/2021 around 12:17am I received an alert debit of #1,000 9mobile recharge on my account which I did not ordered for. I didn't even know who owns the line nor order for it. Kindly help me to find out.",5
2021,Very good app,5
2021,"This apps sucks, I changed device and it requires only hardtoken to login despite the two options provided. I went straight to my bank branch only to discover that the hardtoken is sold for 2500NGN just to be able to login. I'm really disappointed, my other banks never asked for token for ordinary app login. I wish I could give zero start.🤦‍♀️😢",1
2021,Terrible With the charges that do deduct,5
2021,Deficulty in longing in,5
2021,What is token pls I changed my device and it keeps saying token. Chai so annoying,2
2021,"The app is not impressive, you can not print transaction receipt from transaction history. Too bad please do something about it.",1
2021,Very good app,4
2021,"I want to ask what is happening with Zenith Ubanquity App. No longer on play store, the one on my phone isn't opening? Am I missing something? As an existing user, couldn't add my new device as many others have complained, customer care representatives taking too long to answer calls.",4
2021,Very much good,5
2021,"For other Banks transfer, there's no GT Bank included why",1
2021,Very good.,5
2021,Good,5
2021,It was good app,5
2021,I can't install it on my phone,5
2021,Fast and easy to use,5
2021,This new update is a mess. Would prefer the older version if updates could be this annoying.,1
2021,Very slow,1
2021,Such a lovely app,5
2021,About to experience more,4
2021,Is good to be used,5
2021,"This Zenithbank Mobile App is useless, same as their internet banking platform., at times u won't be able to log into ur internet banking platform. The App developer doesn't know his job well. One cannot view the transaction history on the App most at times and its sickening. Nitwit and nonchalant App developer. You've got to loose ur job if you're not careful.",1
2021,I change a device but cant log into my account after choosing card number & the next step is to have a hardware token which wasnt like this before so i need a byepass to log into my account pls,3
2021,"Fast and efficient, Network issue occasionally halts this but when available it's good",4
2021,Wonderful always delighted to use my zenith mobile app.,5
2021,"I love this zenith app so much, But the charge alot from me",5
2021,"Hello, I have been trying to register my ACC after downloading but the response am getting is that I cannot register because another profile is registered on my device, I don't understand cos I just downloaded the app...pls kindly assist. Thanks",1
2021,Worst bank in Nigeria. Tueeh. You get worse each passing day,1
2021,"Like other bank application work i think it's better when making a transfer and after saving a beneficiary's number no need to Input again but just click on saved beneficiary and process your transaction, again your apps can't let me retrieve any statement of my account for a particular period, now again the app freezes.",2
2021,Why can't card be used to authorize device login? But the option was provided this is just a big flaw. I can't wait hours in the bank for hardware token. Funny enough I can't use ussd. This feature was never like this.,1
2021,I did a factory reset on my phone and I ca no longer log in to my account even after providing my card details as request. They are still requesting for Hardware token and I don't have one right now.,5
2021,Good,5
2021,Rubbish,1
2021,"This app is frustrating. I can't log in since yesterday. It's saying, error try again later. Please I need urgent help",4
2021,The new update hangs from the start when you want to login with fingerprints,2
2021,Lovely bank app,5
2021,I preferred bank,4
2021,Excellent,5
2021,Remove,1
2021,"I changed My device, it's keep asking for the token number to register Mobile banking Tried reaching customer service number after the period of time I've been waiting to connect the customer care executive, exactly the same time they're disconnecting the call I tried three time is the same issue.. If it's less than 1Star rating, still they diserve it.",1
2021,N Hello.,3
2021,The App is awesome very simple and easy,5
2021,"Not bad , unfortunately I'm finding it hard to add another to the app..",3
2021,It's awesome and lovely,5
2021,"My account details cannot be found, thereby making it difficult for me to access my account",1
2021,Good app,5
2021,"This app is one of the most useless app in play store, I change my device so when I try logging in I was given two options, either I use my card details or hardware token which I don't have so I use my card details but it still insist I use my hardware token, why not give only one option instead because I can't go to the branch because it's too far from my house, the costumer service is not even responding, so u guys better do something or I will close my account.",1
2021,Good,3
2021,I love zenith Bank more than any other Banks but now I can't do transfer from my mobile app only ussd am so unhappy,3
2021,I want to update the application. But not available for me to do it.,3
2021,Very exceptional and excellent.,4
2021,I should rate it 0 star. Rubbish app,1
2021,My favorite bank,5
2021,MY EXPERIENCE IS TOTALLY TERRIBLE...THIS APP IS USELESS PERIOD!,1
2021,Please include the eazy money here,5
2021,Excellent,5
2021,Unable to login the app on my new phone,1
2021,Great app,5
2021,Perfect operation,5
2021,Good,4
2021,Finding it difficult to transfer money..pls is this a general issue and this transaction error keeps popping up,4
2021,very nice . infact can't stop using it,5
2021,JM,3
2021,"Since I've tried logging in on my app but it's not going....I updated it, it didn't work, I uninstalled it and installed it again it's still the same .. please what do I do??",2
2021,Good But I can fund through my account,5
2021,Satisfactory,5
2021,Please we need a salary advance services to be added in the app on your further update/upgrade,3
2021,Very annoying! Couldn't login on my new device EVEN WITH A CARD. I used to love this bank but ahhh.,1
2021,How can i check my account number???,5
2021,It's okay thanks for supporting,4
2021,I can not log in to the zenith bank app because of a hardware token problem..,1
2021,Great App,4
2021,"What a wonderful Application,it's easy and reliable",5
2021,"Mine isn't working ,it says dat my account number is incorrect",1
2021,The app refuse to install in my device.and just opened the account new,1
2021,Sweetest bank ever,5
2021,Good,1
2021,Excellent,5
2021,Great,5
2021,"I changed device and tried downloading the app and its challenging,telling me only hardware token can be used to activate the app. Meanwhile the card option is not functioning and I have a very important transaction to do online and it's frustrating me",3
2021,Seamless banking❤️,4
2021,Excellent,4
2021,Good,5
2021,Superb,5
2021,Exceptional and comprehensive to use. What else can i write?,5
2021,Absolutely fine 😊,5
2021,Why does it now take eternity before signing-in functions? Recognising thumbprint takes about a minute,2
2021,"What a stupid app i regret downloading,this is so stupid 😠😡",1
2021,Good,5
2021,Good,1
2021,"The app Is meant to be easy but it's annoying, can't get things done... Can't log in my account, wack asf",1
2021,Good,4
2021,Fabulous,5
2021,Very good,4
2021,Why are u deducting my money this days,5
2021,Ok,5
2021,Am happy to have dis app,5
2021,"I can't make transactions with my app,it keeps saying authorization failed,what do i do? This problem has been since i re installed the app",1
2021,Why this app not allow me sign in it show my previsios device,1
2021,It's a seasoned app🕊️🦅🕊️,5
2021,"Nothing comes up when you open the Live Chat option. Customer care assistants are unavailable. No response to mails. I got a new device and I can't even use my card details to register the new device. It keeps asking for a hardware token. Also, app doesn't always work. On some daysy, it'll just be inaccessible. Zenith, what is happening?",3
2021,"i thought updating an app makes it better but this app going through a lot of bugs, my finger print option is not coming on and now i can't even log on. you guys need to do something about it",1
2021,Poor,1
2021,I'm giving it a 4 stars because of how easy to use it has been but with the last update came a hitch with signing in. Please fix this.,4
2021,A good application except u cant log for dispense error.,5
2021,"The app is good, but i give it one star because if you change your phone,it will not recognize it. it only recognize the frist phone you use in registering the app",1
2021,I've been locked out of this app since I switched devices. It keeps telling me to reset my password but still doesn't work after I do. I need help on this real bad as it's affecting my business,1
2021,"Please help me i can't access my mobile due to the fact i changed my mobile phone i hardly have time to go the bank it is asking me for token i don't have time and don't have money for token please help me am frustrated right now,or should i close down the account.please i beg you guys in God name.,,😭😭😭😭",1
2021,I love this app,5
2021,Awesome,5
2021,"Better app, friendly app.",5
2021,Superb.,4
2021,"I changed my device and now I can't log in Something about token which I don't know about And when I tried logging in with my card details, it doesn't work. Fix this quickly coz it's stressing me out",1
2021,This is a great app.,4
2021,Good and expensive,5
2021,"I love this app,very easy to used and effiecient at all times.... God bless the founder of this bank. Your money are in good hands.",5
2021,"Just should in case you come to this page, planning to open a zenith bank account, please advise yourself. Except you have extra money to be dashing this bank. Otherwise, go look for a better bank. This bank just stole my money and they are not ashamed. When you breach agreements with your client over money issues, you're a THIEF! That's what zenith bank is. THIEVES AND ROBBERS!",1
2021,Please update the app by including the cost of tv subscription to each cable tv like other banking apps. This would make it easier to choose from,2
2021,The update is very bad. I mean very bad indeed. The app refuses to open. And it takes longer than usual to lofunt,1
2021,"Unable to login into my acct, telling me to login with a token pin... I dont have dat and there is no zenith bank closer to me... Kindly fix dis bugs.. Even ur Ussd code wacks and sucks dis days.",1
2021,excellent,5
2021,fast and secure,5
2021,I withdrew money from a pos machine and I got a debit alart instantly but it was declined on the pos and have not been refunded back so what should I do,2
2021,"I used to love and value Zenith Bank's services to other Naija banks but for the past few days, anytime I try to transfer via mobile app or USSD codes, a 'transaction error' notification keeps popping up. The worst of all is the fact that I get debited without alerts and anytime I check the mobile app, it shows me my ledger balance while it's not reflecting on my actual balance! It is appalling that I cannot make use or do transactions with my money!!! FIX THIS PLEASE!!!",1
2021,Formally im enjoying this mobile app but from last week I can't login any more and have trying update and reinstall all proof abortive.,3
2021,"1,800 is always deducted from my zenith bank twice as I write. I don't understand why. Please I will torolate this. Will go to any nearest zenith bank. It's getting too much. They are still deducting money from my account on a daily basis. Please look into it. It's feakying mad.",1
2021,Changed my device and I can't login except I get a hardware token.,1
2021,"I changed my device and logged in but was unable to because of a hardware token, I don't have the time to go to a bank to get it,what annoys me more is the fact that there are two options there either your card details or hardware token, when I tried using my card details they said it's only a hardware token that can be used to perform my request,why then give two options when the second one is invalid.Its very very very annoying",1
2021,It's a good application,4
2021,"I can't buy airtime for other networks on the app and this is really terrible. It flags only Etisalat, Mtn and Airtel. Some of us do use other networks apart from this three. I am forced to use my other banking apps when I want to buy airtime for other networks. Please update app",3
2021,Great Bank with one of the best App,5
2021,I changed my fone if I login it's still recognizing my lost fone nd can't login that I should use hardware token which i don't have nd this is the only way i can see my balance or wen someone send me money so please i need ur help,1
2021,It's reliable and eligible,5
2021,Good Enough,5
2021,"I sent money to my friend ,who use Ecobank bank,my friend dont reciver the money,yet the money i sent have already been taken from my account by Zenith bank,i dont reciver any transition message from zenith bank,what the problem.",4
2021,"I'm not being able to register my new device, it keeps recognising my old device and keeps referring me to go for hardware token.",1
2021,Good,5
2021,"My app keep saying""reconnecting... network not available"" since a month ago. I now have to restart my phone and quickly make transactions before it reconnect..I can't use the app and all other apps are running smoothly with the same network it's not connecting to. I don't understand this rubbish happening to zenith bank app dx days and they seem not to be concerned about to finding a solution to it.",1
2021,Great,5
2021,"I changed my password and it keep telling me my account is locked, how do i unlock it please",2
2021,Good,1
2021,Great app. Its make banking transaction easy for me,5
2021,Still recognising my former device. And requesting for hardware token. This is sad.,1
2021,"You now have to pay to use the app, bye bye zenith, isn't there a way to rate to app zero?",1
2021,Excellent,5
2021,Hello zenith Bank u people should please refund me my money is up to one month now,1
2021,☆☆,1
2021,"This is Disappointing App, i did a transfer for almost an Hour now the beneficary could not get the fund, this is is a fund needed very urgently This is happing for the 8th time on this App, am even thinking of closing the account, pls can somebody do something for on the fund transfer",1
2021,Very nice and I appreciate,1
2021,"I have a problem with this app why is my account showing main balance and ledger balance , and i cant wedraw money that is in that ledger balance why,, am confus i have 25,000 niara in that ledger balance but i cant wedraw it",3
2021,Goodday 👋 I encountered an error while transferring money to a friend and I was debited but the friend didn't receive the payments.  Please bounce the money back to Me😡😡😡😡😡😡😡😡😡😡😡😡😡  Thank you,1
2021,Not reliable at all. It can decide not to work any time. I can't use it as my main bank sha,1
2021,I love it,5
2021,Its cool,5
2021,"I can't log in to my mobile app,this is really frustrating. What's happening",2
2021,Changed phone and couldn't register a new device,1
2021,Working fine for me,5
2021,"Changed device but app still recognises previous device, saying i cant register device with card details but rather with token which i really don't have.",1
2021,I got a new device and I can't seem to login... keeps recognising my old device..,1
2021,Please have been trying to download this app for days now just still on pending,1
2021,Geat experience the app is very fast i commend zenith bank. Please can i be receiving my transaction details through mail and what's the process to get it activated.,5
2021,"What sort of useless app is this? I changed my device and I am trying to register my new device using my card details but getting the error message ""only hardware token can be used to register this device"". What is this supposed to mean? I even uninstalled and reinstalled, same error. You guys should better fix this otherwise, il look for how to get my money from that account and close it.",1
2021,"Gosh, this app is a little bit good, but I don't know why the save 4 me feature is telling me to use the format dd/mm/yyyy, and I don't know how to set that.",1
2021,App is now working well after I installed the last update. I'm rating 4 stars now.,4
2021,Good,5
2021,Nice app and it very fast and accurate very nice,5
2021,Nice,1
2021,"I am regretting banking with Zenith bank, since my account was hacked few days ago, after series of complain, yet no reply even chatting with a customer care representative via the App is worst.",1
2021,"My mobile app is not working,when I try to log in it takes me to hardware token that I don't have,I tried creating token did work again. this bank not giving what I expected And you guys keep collecting my money little by little like 100 to 200 for what I dont know abt at all I am so so going to change this bank....I nor go do with zenith again😡😡😡😡I wish I can take that my 1 star back",1
2021,I was unable to download Mobile App on my device,1
2021,Can't even login useless app. 😫😫😫,5
2021,I changed my device and unable to register my new device. The response I got was only hardware token can be used to authorizes this request when I used the card details option.,2
2021,"This is so bad! this current version is worst, I couldn't even get it to open. I have to force reboot my phone anytime I launch the freaking app.",1
2021,I do not understand why the app keep saying register device I am using student account and i dont have a hardware token,1
2021,Not bad,2
2021,Fantastic,5
2021,I can't sign in after changing my device It keeps asking for hardware token and I don't have that,1
2021,Zenith Bank PLC service is good for me.,5
2021,I'm really enjoying this app. It's a good and wonderful app. I love it.,5
2021,Please when registering for the mobile app what registration mode am I to select,5
2021,"Your app has no issue,but your bank services are poor I regret ever opening an account with you and I guess most people would agree with me",1
2021,Awesome,5
2021,Good,5
2021,This good,5
2021,The app is very convenient to use fast on every transactions but you need to improve the customer care live chat for easy access for complaint and resolving issues,4
2021,Not successful at all Could not complete it,5
2021,Best bank but I hate not getting mastercard,5
2021,Perfect,5
2021,Good,4
2021,A wonderful banking experience.,5
2021,Good,5
2021,You guy should stop removing my money I just don't know the thief in your bank that is always removing my money if don't stop poverty will be your own forever,4
2021,Satisfied always,5
2021,Pls zenith Bank reverse my money back to me plsss am stranded almost 2 weeks now plsssssssss,1
2021,Good,5
2021,I just opened the app and they have been deducting some unnecessary charges...i think the app doesn't remove charges thats was why i downloaded it...they deducted sms charges and transfer charges...i need you to rectify this problem now,1
2021,Great service,4
2021,Good,5
2021,"Changed device and can't sign in, it recognising my previous device & insisting on a hardware token I don't have, I hardly have time to visit a bank branch, wrote an email & no response now my cash is just stuck I can't login!!! At First, unsuccessful debits from POS, transfers weren't going through, now I can't login, the fact that this as been the only bank I rely on , from Saturday till this Monday as flipped my financial life upside down, this is so so terrible & dissatisfied",1
2021,It stress free i like zenith bank,1
2021,I can't transfer money,2
2021,Awesome,5
2021,Best ever,5
2021,It's simply Wonderful buh include refreshing button. Thank you,3
2021,I need loan 100000,5
2021,Wonderful app from a Great bank,5
2021,Awesome app,5
2021,Secure and prompt service,4
2021,"I dont get alerts on my phone, was supposed to receive an alert yesterday but i haven't",1
2021,Taking too long to awesome and smooth operation. Thumbs up,5
2021,Good morning I am ontop bike ride,5
2021,I want to register but it did not open,1
2021,"Very good, but mobile banking is not working",5
2021,Y you stop giving us loan please,5
2021,I want make money promo,5
2021,"They debit 2,263 from my account now o,and I don't buy anything talk less of withdraw, refund my money back ooo",3
2021,"Hi, pls I got another phone which I installed this App but is telling me to register the former phone requesting card or toking? I don't have token, pls what can I do?",3
2021,I just love it,5
2021,I love this appppp ..thank u zenith bank,5
2021,"I just opened an account with Zenith through the app... For it to Register on my device they're asking for token code... Which I have no idea of... Please help.. and I will give it, it complete star",1
2021,This app is really awesome 👍,5
2021,Well deserved,5
2021,Good morning,5
2021,Fine .,4
2021,Very nice,4
2021,Enjoyable,5
2021,"I just need to get my app back ,my phone was flashed and the app wipe out trying to install it back cos the app is great,reliable and fast",5
2021,I have no problem with the app but just yesterday my app refused to open it says your account is locked please reset your password to activate your account. I tried the forgot password way I changed the password successfully but is still saying the same thing. Please I will appreciate it if this can be fixed,4
2021,Zbn mobile app works perfect .have been using for the past two years now without any complain.making payment sending out to different bank account.bills payment .so fast and easy believe me guys you can give a try today.,4
2021,"So great, i just love this app",5
2021,Wow that's a good one,5
2021,Good,5
2021,Hi zenith am having problems login in when I was using my ex phone every thing was fine but using my new phone I can login it's requesting for pin+token or card details and I haven't gotten a card,4
2021,The App is Okay Good the one that is concerning me now is can can you upgrade the App to the extent that we can switch it to dark mode ( I mean you should update the app to dark mode So that it can make it look asthetics ),5
2021,Nice app ..i really enjoyed ur app,5
2021,"It's an exciting experience all the way, nice app.",5
2021,Have been trying to download the app it not downloading and it keep wasting ny data,1
2021,Too many charges for a savings account.,1
2021,"Good, its working well. I advised all my friends to try it. I can transfer money and do other things wit it.",5
2021,Nice app,5
2021,. V. Ii jn,3
2021,Good,5
2021,Okay,5
2021,I really love this app,5
2021,This app is really good,5
2021,Lovely,3
2021,Best bank ever,5
2021,How does it work,1
2021,Can't seem to register my device even with token,2
2021,Your recent update freezes my phone! All other apps function properly until I launch yours.,1
2021,Fast and accurate,5
2021,so easy thank you,5
2021,Ok,5
2021,"I try to login it always shows that my account is locked that i should reset my password, have done that but it not working",1
2021,Excellent,5
2021,Pls my zenith app stop sending money to another bank why,5
2021,Please provide a refresh feature to help customers know their latest account balance. We sometimes have to wait for far too long before it pops up. Thank you!,3
2021,I downloaded this app more than twice but it still pending,1
2021,"I find it difficult to create wallet and there should be information, as feedback to guide persons as a serious business relationship",2
2021,Please l can't install my Zenith Mobile App. My device is Tecno Pop 3.,3
2021,"Previous version of the app was running smoothly, this new update I did few days back is so slow to load and keeps on hanging please fix",3
2021,"It's has actually been working fine, but for the few weeks now it has been deducting money unusually and it keeps telling me it for stamp action and I'm confused",2
2021,Very good,5
2021,Happy,5
2021,Perfect,4
2021,Good App,5
2021,The best app,5
2021,"I love zenith app,it's the best.",5
2021,It just keeps updating and never updated. Just wasting my data,1
2021,Excellent and easy bankin,5
2021,"It works perfectly fine, amazing 🥰",5
2021,Best,5
2021,Need to upgrade your internet services,5
2021,"This app is great but the only problem is that I can't log in with my two phones. Why? You guys should work it in a way that when u log out from one device, u can likewise log in in another device. Please its very important that way",4
2021,Perfect experience in banking transaction among the best in the world.,5
2021,Zenith na hot cake 😊,5
2021,My best bank 🏦 so fay,5
2021,This app is a good app,1
2021,Ugph,4
2021,Smart,5
2021,Great,5
2021,Good,4
2021,Pls how to download this app,2
2021,Excellent,5
2021,Fast and efficient,5
2021,Nothing works on this bank. Worst app ever. Worst customer service ever.,1
2021,The app interface is friendly and easy to use.efficient and effective delivery .,5
2021,It's a unique app that is reliable and more faster to work with,5
2021,"This new update is giving me too much stress, hangs and don't respond to finger print",1
2021,"A very good app, its very easy",1
2021,Nice,5
2021,Helpful & Easy. Nice...,4
2021,Got a new phone. Tried to log into the app using my debit card but it keeps requesting for token.,1
2021,"Ever since I upgraded this app,it's been taking time to open unlike the the one am using before upgrading,difficult in making transfer, and if u want to do a scheduled transfer,it's keeps on telling that it cannot be completed and that u should check ur app and try again....i wish I hadn't gone for this upgrade",2
2021,Very much better app,5
2021,Cool,5
2021,I have download the app but cant install it,1
2021,The best Mobile Bank app ever!,5
2021,Very Good and Useful,5
2021,It's really convenient,4
2021,Very poor interface and sluggish,1
2021,Great app. Easy to be used.,5
2021,"I don't know, I've been using this app for a long time now. But this new update is requiring me for hard token (which has to be gotten from the bank), the former version was easier to use. But this version... I don't know.. I'd appreciate if there was another way of logging in without necessarily the hard token. Thanks. It's the reason I gave it 4 stars. Just that one hitch.",4
2021,Very nice app,5
2021,Its giving me headache to install,1
2021,"Since the last update, the app is having a lot of issues. It now takes ages to open. Sometimes it crashes. Some of the features that used to be seamless are no longer working properly. Please fix these issues.",2
2021,App has been good so far but the latest update made it slower I hope this will be fixed soon. Thank you,2
2021,Good App 🍾,5
2021,this is the best banking app I will like to be an ambassador of zenith bank because am so much ❤️ I love with this 🏦 bank this is the best in Nigeria 🇳🇬,5
2021,"can't turnoff bank card, why? 😡",1
2021,Great app.. easy to use,5
2021,Best app,5
2021,"I love zenith banking app,they are the best",5
2021,🚀🚀👌🏻,5
2021,Cool app,5
2021,Never used,4
2021,I love this app is free fast and easy but i have 1 single problem my problem is i cant connect my zenith bank acc with paypal,5
2021,I am unable to place a dispense error request on like other banks,1
2021,"Every night money keeps disappearing from my account, on Thursday it's #1300. Friday it was #2300. What is going on. I need help please",1
2021,Changed my device and now I can't log in with hardware token Ridiculous,2
2021,"this is one of the best apps and has a very good user interface, but its heavy, can it be light weight like below 20 mb and I'll give a 5 star 🌟",3
2021,This app is a mess it refuse to register or login with card and even the pin and token didn't work,1
2021,Excellent,5
2021,Awesome 👍,5
2021,I have network problems 4 days And I can't use it transfer money again Zenith bank what is going on,1
2021,Good,5
2021,The app is good for me since i have been using it,4
2021,The best app ever.,5
2021,"I lost my phone before, but now I can't login to my app",1
2021,This is a really good app and also very helpful I like the fact that it's easy to register no complications or unnecessary big grammars,5
2021,Not good,1
2021,I had registered my phone in the mobile banking app... But after I formatted my phone it kept requesting for token pin... And I don't have a token It's really frustrating,2
2021,Banking made easy,5
2021,You cannot sign up with the app on a phone that used to have one,1
2021,Very good,5
2021,I love this bank.. but reduce your charges abeg.,5
2021,The app is good. Is there a way i can login without ATM details. I only have an Account Number,3
2021,"I love you guys, my choice bank and app.",5
2021,I really enjoyed opening this mobile app in the first place and I have never made a complaint about the app and I acknowledge and you guys add a refresh button in other to know the current balance or amount of any transactions that has been done. Thank you🙏🏻 But am really disappointed in the past few days and I was unable to transfer money 😞 it was showing me(your scheduled transfer could not be completed. Please check your entry or try again later)can someone explain this to me 🥺...........,5
2021,"Hi Zenith Bank ,this app is the best app ever.the app is not slow or use too much data(is fast,working perfect).thanks for this app.I'm totally happy,God will bless everyone working in this great bank (🙏🙏🙏Amen) .Best app ever .",5
2021,Good,5
2021,is good,5
2021,Takes time to load. Can't sign in with fingerprint immediately. Previous version was better. Could you please add Virtual Dollar Card to your App as it will help with Online Payment on Foreign stores. Or Pair with Barter. (NB: This issue did not persist after Uninstalling and Reinstalling. Please endeavor to work towards Virtual Cards. Thank you.),1
2021,"I don't what's wrong but I tried logging in and it said that my account is locked. I have tried severally to reset my password but it keeps on saying the same thing ""account is locked, rest password"". It is really frustrating and obnoxious. I mean, I have used this app in my previous phone and it had no problem. I don't know why now.",4
2021,Please how can use my DOMICILIARY Account in this apps ???,4
2021,I have been to the bank and filled a mobile banking form about 3 weeks now. I haven't received a token yet.,3
2021,I was using infix hot five and the mobile app was working fine and got a new phone is telling pin token I don't understand.,1
2021,"This app is annoying,i have to delete it after using it ,i finally transferred the old version from my other phone to continue my business as an agent....it's not network friendly,it takes ages to open and it doesn't refresh without logging out first.",1
2021,Good app,5
2021,Excellent...,5
2021,"I was using dis app on my phone nd it got stolen at onitsha market after i did transactions same day. So immediately, i withdrew my balance hence i couldnt go to d bank bkux it was a public. I didnt go to d bank afterwards bkux i was still able to access my other bank wch is my salary account. But recently my ussd code to my zenith bank is not accessible even when i downloaded a new app, i was not able to log in. What do i do?",5
2021,How can you b*st**ds make me wait for like ten minutes to speak with a customer care agent on top my own airtime 💳😡😡😡😡 Nonsense bank,1
2021,"Am disappointed, I updated the app thinking that it will be better but right now I can get email statement again. Whenever I try it will keep telling me transaction error",2
2021,I changed my phone and it's asking me for token before I login... please where can I get the token.. will The Zenith Bank token app work for it?,4
2021,I keep seeing zenith bank app has stopped. Zenith bank not responding. Why,4
2021,Finally the app is now working properly after the last update,4
2021,"Zenith bank fess hold my money them no reverse till after 2 weeks,them hol my last card last week,till today I never see am,their bank app no gree me send money since yesterday now my p man send me money dem debit am e no gree enter zenith Wetin I do,zenith where have I gone wrong.",1
2021,I love and enjoy using the mobile app.its convenient and effective,5
2021,Very good app. Thank you for making it available and amazing. You may want to add receipt feature on the app so that receipts can be downloaded at will. Thank you.,4
2021,Nice,5
2021,"The app has transaction flexibility, also give you ability to open account. But something gives error feedback when trying to use one of the menu options",3
2021,My name,5
2021,It's my first time trying to use the app. I tried opening account but the page was either slow or doesn't exist. The app is quite fast which is an advantage but the section for account opening can be reviewed,3
2021,"I have been using this bank app for some time now, i would say it's very user friendly and easy to open an account.",5
2021,Nice app.......If it was possible I would have given it 10stars......nice work you guys,5
2021,I'm so grateful using this zenith Bank mobile app,5
2021,Easy to use app interface. Smooth operation from login to the transfers and bill payment option. Wide array of services to choose from and efficient delivery.,5
2021,Thank you Zenith Bank for making mobile banking easy. The app was quite easy to navigate and user friendly. Now I can transact from the comfort of my home.,5
2021,"Awesome Features, Easy Banking, With Swift Experiences, Making Payment Of Bills Is Super Fast, Airtime Recharge & More👍 I love This App, It's A 5 Star For Me🤗❤",5
2021,Easy and convenient to use. Transactions easily done on it.,3
2021,very easy to use,5
2021,Love this app compared to others so far the experience is great🤗🤗,5
2021,I hope it will be easier for the first user,5
2021,Woah! It's really a great app. I was amazed how the little problem I had was quickly resolved. The application has a quite friendly user interface. I am extremely satisfied.,5
2021,"The ease of use did it for me. Previously not a Zenith Bank account holder, and I got to sign up in about 4 minutes.",5
2021,I give 5stars because the app is user friendly. The user interface is easy to use. App offers great services that makes it unnecessary to visit the bank in person.,5
2021,"Wow this app is the bomb. Gave me easy access to pay my bills (EKDC, LAWMA), and I could choose the type of service I need with speed. Thank you Zenith",5
2021,hhj to tf cb,4
2021,I am tired. I use this app before but i cleared my phone and downloaded it again. Its not working fine its asking for my pin and token can u please theach me what to do. I used my account number its telling me users account not been found,2
2021,"Very Annoying... I sent my Account statement to Sterling Bank, I was debited but they failed to generate my Ticket ID.. Ever since I updated my app. it's has been misbehaving...",1
2021,good,4
2021,Really good,5
2021,Awesome app Very easy to use,5
2021,Is the best so far Quick transfer and also quick receive money is totally different from others. I choose zenith bank their only stand for excellence service.,5
2021,zenith bank is good to save money. only problem then have .them can over loan for a good customer. that all,3
2021,Great but one can't use two deferent account in one device. pls work on it,5
2021,"Great, but pls can I add another zenith number to my app, am asking because I have two zenith account and want to be excessing the tow account through the app. Will it be possible or what is your advice Thanks",4
2021,Best,4
2021,"I don't understand this app. Anytime I wanna use it for transaction either transfer or to recharge my account, it's always saying authorization failed. It's frustrating",1
2021,This app is cool,5
2021,"re introduce the card option, for the purpose of registering for mobile app ,not everyone can go for the option of hardware token,other banks do not make the hardware token compulsory for their customers, but that all u guys are trying to do. bring back the card option.make life easy for customers.",1
2021,Kindly provide us with a refresh button so as to get immediate account information without having to log out and log in again,4
2021,Cool,4
2021,. 🥯 .,4
2021,Crashing and slow most times.,2
2021,Nice app,5
2021,Which pin will I will to transfer,2
2021,Your app is one of the useless app,1
2021,It's nice app,5
2021,Checking 🙄,5
2021,Very good Banking App,5
2021,This app is very good,5
2021,Awesome,5
2021,Good,4
2021,I can't login this app on my new phone it keep showing user not found and that sucks 😐😢,1
2021,Excellent,5
2021,Bad,1
2021,"What kind of nonsense is this, am trying to us app and it requires to register my device and I must use Token to activate.",1
2021,"Hi zenith bank. I don't have issue with the app, I was using tecno spark 4 with the zenith app and everything was fine. I later change my phone to Samsung s6edge and I can't log in. It says register device and when I try it brings pin+token and card details, The card details will say only hardware token can access this device and I don't understand the token aspect. Where is the token coming from. Thank you",4
2021,Easy to use and friendly.,4
2021,Why am i finding it difficult to load ur mobile app ?,2
2021,It's fantastic & Awesome,5
2021,"Easy and convenient. I love it, I can carry out transactions easily on it. But recently whenever I want to transfer money, it says ""authentication failed"". Pls fix it on time",5
2021,"I don't know what's wrong with this your app I've been trying to open since morning for an important transaction ...the worst app ever please look into it ,it's very annoying",1
2021,Manageable that good,4
2021,Good bank,5
2021,Robust and easy to use. I feel very safe and secure using the app.,5
2021,Great and detailed app. Easy to use as well.,5
2021,"I can't access my mobile app and I was debited the sum of 48,900 if I login my mobile app it keep telling me this account is locked please you people should do something about it.thanks.",1
2021,Love it,5
2021,"This app just messed up my day, cannot even login, did reset my password, yet could not from morning till now,",1
2021,I like it very sweet,5
2021,"This app is the worst app I have seen so far, very inaccurate",1
2021,"I have been trying to create a pin for my virtual card to no avail, and I have been debited to the card. Pls don't make me second guess this bak.",1
2021,"It took forever to download,now it's not installing",1
2021,This app is annoying i want to make transfer it keep tell me to register while i have done that since,1
2021,Good,5
2021,It is a very useful app,5
2021,Something should be done about the app. Logging in has become a very disappointing issue lately. Thanks,3
2021,"Your app is one of the most useless apps on playstore,i got a new phone but i can't access the app after logging in it asks me to register my device i clicked on register since i could not ignore or skip that page, i tried to register using thr card detail option it did not work instead it shows hardware token is needed for authorization, in other words the zenith bank mobile app is trash",1
2021,This crash is becoming terrible can your developers please fix thisbug and let's update,1
2021,I love zenith bank,5
2021,Fantastic,5
2021,Lovely,4
2021,Two stars because i can't do startimes sub using the app,2
2021,Love this app,5
2021,So easy and faster,5
2021,good app,5
2021,Am a fashion designer but like to know more about every work,5
2021,Great app!,5
2021,Excellent,5
2021,Goreat,5
2021,No provision for direct buying of mobile data. Need to work on this.,4
2021,🎁🎁lq,1
2021,"Loom . . oppo jj,6 j j k99 j..",5
2021,"Since I downloaded the app again I can't register my device using the card option, what could likely be the problem please?",1
2021,Aa@1@@@@,2
2021,Excellent and wonderful,5
2021,Satisfactory,5
2021,Normal,2
2021,"Ss,",5
2021,Unstable. It completely crashed my device. Please bring back previous app. This upgrade is more of a degrade. Nobody should download or update this app for now.,1
2021,"Great App, I hope zenith keeps improving the networking ease",5
2021,Very good,3
2021,Zenith bank app is some times it failed me but it's ok becouse of net works thanks.,2
2021,This new update has made the app slow on start up plz upgrade this short coming as the app is so user friendly plz rectify these issue,3
2021,"After formatted my device and re-installing the app, I've been trying since then to register with card number but has not been successful. it says ""Only hardware token can be used to authorised this request"". WHY ?",1
2021,This is the worst banking app! I'm disappointed in zenith bank,1
2021,Can't download it,1
2021,The application unlike other banking app doesn't reflect deposit or credit instantly and also does not have a refresh button. Kindly work on it to ensure it become user friendly.,2
2021,So cool to use,5
2021,Any time I try to register the app replies authorization pin is too weak,1
2021,Great,4
2021,Sweet,5
2021,Rt.6,1
2021,The app was working well until recently when I formatted my phone. I have changed password as I forgot the one I used before. Now it keeps telling me to input pin + token. I don't know what else to do.,1
2021,Are you really good? because i am a first time customer.,5
2021,Nice,3
2021,Good,5
2021,I'm glad to install this app,5
2021,Cool,5
2021,Good,5
2021,Greatly love this app. However a platform should be created to enable users chat up customer care service for assistance.,5
2021,Zenith Bank mo,5
2021,Thanks for your help,1
2021,Very nice,5
2021,Fast,5
2021,Hjç,5
2021,Good,5
2021,This application is very good fast and easy to transfer money you can transfer more 4 millions if you have you token with you,5
2021,Why i cant install it,2
2021,"This app is great but it really need great improvement on the app, like when u send money to other account it supposed to bring the full details. And the app Preference like writing is very bad. Really need to work on the app",3
2021,All I can say is the app is nice,4
2021,I can't seem to register the mobile app it keep saying wrong credentials,1
2021,Great app,5
2021,Am unable to login on my new phone,1
2021,Excellent,5
2021,"Why is it always hard to log in to a new phone it is always saying ""only hardware token that can be used upon request"" So I have to go to the bank to log into an app?? Pls you guys should work on this",1
2021,Dawnlode zenith bbank,5
2021,"Zenith zenith zenith, sometimes ago was best, but now nonsense, I mean 100% nonsense 👈 I can't even transfer through my mobile app anymore, it keep speaking in tongues since this new update; please do something👈 you people are already losing customers unknowingly 🖕🖕",2
2021,Perfect,5
2021,Good app but i still want u guys to develop an avenue where one can be notified for each transaction once is not accros the counter.,5
2021,I will start using this app for the first time,5
2021,Very good,5
2021,So cool and fast,4
2021,Good app i love it,5
2021,"Am not giving you people any rating. If there's anything less than zero, I'll give you people. The worst app ever, can't activate mobile app without a hard token unlike other banks. Constant network failure, debiting customers without a successful transaction. It's a shame. Again,why asking for a hard token to activate my mobile app, this is criminality, what's the essence of the ATM card just like other banks. Me and my family members must stop using zenith bank,I swear.",1
2021,"Such a waste of my precious data.. Open account,is much more blank than a a4 paper",1
2021,Crazy App and Bank,1
2021,"Why asking your customers to pay for token? Just because the person lost his phone. You are guys are acting like scammers now. Now I cant use my app. Not as if you emailed the toked to them. If it's a one time thing, do well and state it, then email it to customers on activation. If I anyone one loses his phone, he can activate it back by activating his email and getting the code there.",1
2021,Why is the app saying my account is not active??that i should visit any zenith bank near me.,1
2021,Satisfactory,4
2021,Wonderful application that helps me alot and modernized my banking system from tremendous stress. But can still be improved on.,5
2021,Refuse to login Am tired,1
2021,Fantastic. I love the new Receipt issuance after payment,5
2021,"Since yesterday all transfer made into my account was not credited, not useful",1
2021,"Your app use to be rated the best since we've been using this app, but the update of the may 27 dropped u to poor state. Kindly call your engineer/software manage to remove the feature that makes the app to shutdown a phone when launched. Is this a kind of hacking plug in or done other rubish mistake. I guess it much be a mistake, call your app manager now before it's too late.",1
2021,So good and so fast to deliver,5
2021,The app is very good,5
2021,Beautiful app...Far easier to relate with than the Staffs...,5
2021,"This app is becomming soo much worst,why is it that i have to input a hardware token before i can login...something that does not happen before",2
2021,"Very good but sometimes all transactions does not show on history, until you see statement",5
2021,Correct,5
2021,Pls will like you to inlude access to easy loan options in the app,4
2021,The bank is so annoying Since have changed my d Phone I haven't been able to access the bbank app anymore,2
2021,2much,5
2021,How would i send the screenshot,2
2021,"The app is useless, what’s the essence of having card if you’re asking me to get token that i have to pay for? Closing this account soon, so pissed right now.",1
2021,"Recently my banking app refused to log in, once I input my details and click log in ""request processing error"" pops up on the screen, I'm not able to make any transactions, so annoying",2
2021,Pls i need my acct num...i dont have atm but i have my acct num,5
2021,Update your app it ain't working,1
2021,The apk is amazing. But i think they should remove the room of account number when logging,5
2021,Its cool,2
2021,I enjoy using this app,5
2021,Nice one ever,5
2021,"I am really enjoying this app, at least the app to me so far is 100% Efficient, keep it up🤟.",5
2021,"What is wrong wit u guys, u ask me to update I did now I can check my account history. .",1
2021,The app has refused to open after the update. It is making my phone hang!,1
2021,Fantastic App,5
2021,Zenith just as the name implies is cool,4
2021,Cant i use my 6 digit code to register?,1
2021,I tried to chat with your customer care service to resolve an issue on my account but you people are not responding,3
2021,"Fantastic, trying yet to install",4
2021,I am unable to login on my new device because it is saying that only hardware token can be accepted.,1
2021,Very slow network for both the internet banking and mobile app,1
2021,"This newly updated app is getting me sick, the app keeps rolling irrespective of the strength of the internet, this upgrade is unwelcoming. My Balances ain't the true reflection of what's in the account.",2
2021,"I can't open my mobile app since I got new phone I don't know what the problem is,it keep on saying an error occurred",1
2021,The recent update is making the app to fail. I cannot even login. Please do something quickly or am switching to another bank.,2
2021,App freezes after update 😡 I can't access the app,1
2021,Excellent and trustworthy app.,5
2021,It is a very good app,4
2021,Cool,4
2021,Very good,5
2021,"This new apps crashed my phone yesterday. It takes more than 20 seconds to boot. The glitches is terrible. I uninstalled the apps and downloaded a new version, yet I'm still having the same problem.",1
2021,Flexible to use. Love it,5
2021,Cool,5
2021,"The app is wonderful and easy operating,but after a while it start hooking when logging in, i think something need to be done",5
2021,Is very good,5
2021,"This app is terrible, i reset my phone for the first time and i installed this app again and i want to log in but it is telling me to get a hardware token to activate it... Why",1
2021,The app is good but it did not allow user to log in another account,5
2021,Was working perfectly fine till update now they need hard token before you sign into another phone have you asked if everyone is around to visit banks wow annoying thank you for your help on trying to resolve the issue. But how can I contact the bank when someone isn't around nija,1
2021,"Would've given 5star but the app doesn't support airtime recharge for all network providers, which excluded Globacom, kindly don't hesitate to take this into action please.",3
2021,Your app is having issues of login,1
2021,Very good,5
2021,It's a cool app,5
2021,Bad and not convinient,1
2021,"I can't seem to generate bank statements anymore. And even when I could generate them, it was generating wrong statements for me. The app has been horrible and unresponsive recently.",2
2021,Very nice,3
2021,"'*I, xg zenith up",3
2021,Nice bank untill recently when they started debit heavily From my account in the name of what don't know.metchweeeeeee they debit heavily in the name of SMS charges to the tune of 1000 naira a month. Haba that's rubbish. metchweeeeeeeeeeeee,1
2021,Nice one,5
2021,Pls work on your apps pls,2
2021,Good,5
2021,The best of them all,5
2021,"Why are you people deducting my money for no reason,500# is too much now....kilode gan",1
2021,Exceptional,5
2021,Very slow in updating!,4
2021,It's so good,5
2021,I find it difficult to login since I changed my device pls what should I do to make the app work,1
2021,Very excellent And good,5
2021,The app is lovély and very fast in all retification,5
2021,Very good,5
2021,Great apps so far,5
2021,GREAT AND EFFICIENT,5
2021,"Zenith bank Y is it called a mobile app if I have to go to d bank every time I changed device ,u guys shld know dt pp are busy to go to d banking hall,d app wasn't like dis before,u guys shld fix it cos they are plenty app dt does transactions even faster if I guys ain't aware,as for me I will stick to one of them till dis ur new policy of going to d bank to change device is sorted out",1
2021,I can't login on my new device. So sad,1
2021,Nice one,5
2021,Ok,3
2021,Best,5
2021,super excited,3
2021,"I have downloaded the twice, and it's has failed to install",1
2021,"What's the essence of having an app you don't update the services and all....!!! 2. I'm sooooooo so freaking tired about going to the bank whenever I change device. Like, what the hell?!",1
2021,"The App is found to be excellent, kudos to zenith Bank.",5
2021,Okay,4
2021,Excellent 💯,5
2021,So nice and helpful.,5
2021,"This update is poor, app keeps crashing",1
2021,I can't transfer,1
2021,I have being trying to download the app for the past one week now.,1
2021,Good,5
2021,Brilliant,5
2021,Too slow,2
2021,This new version is terrible. The app basically crashes for the first 7 secs after you open it before it shows you to input your password.,1
2021,Love it,5
2021,"Good but you need to upgrade the edits of Transactions receipt, also Easy access to sign in to new device without Hard Token.",3
2021,I love my bank,5
2021,"It's going to three years now, and Qwerty banking was taken away from us. Missing that option. 2018 review: I am loving the QWERTY banking. Cannot wait for bills option to be available. Just started using it today. I am impressed.",3
2021,"I am tired of going to the bank each time I change to a new device, considering that you maintain covid protocols and have us stay outside for hours... totally unfair the App is supposed to make life easy not difficult",1
2021,Zee man,5
2021,"Great, am loving it",4
2021,Good bank,4
2021,I tried registering my account on the app but it kept telling me that my detail was not found.,1
2021,👍👍👍,5
2021,Good,5
2021,"I regret updating my app. I now have problem login in. Besides, I am a bet9ja agent, it is no longer depositing money into betting account anymore...rubbish update",1
2021,"Was in my house looking for the but not able to see it, I got to download the wrong one,after visiting the app and try looking for it again it's appear from no were very surprising,",5
2021,I hail zenith😁😁😁😍😍😍,5
2021,Nice one,5
2021,What's wrong with your etoken app... We can't log in,2
2021,This app is a bravo!,5
2021,GT App is very terrable after the last update. You cant transfer or recieve. You cant recharge phone. What happen?,1
2021,Superb,5
2021,Quite an awful revolting app.,1
2021,mojudaniel,5
2021,"User friendly and wonderful Mobile banking App,best in Nigeria",5
2021,"The app is good. But I think there is a need to completely remove the space for account number during login, and allow users to only input their passwords.",3
2021,The app works great just since I change my phone I can't login to my account 🥺,5
2021,Excellent,5
2021,Good,5
2021,Very very poor can't login after update. Fix it or take it 🔽 down.,1
2021,Love the app,5
2021,"Super Update, App works like a charm. Love it",4
2021,Have registered once but got a new device and I can't login telling me to register device by card details or pin and token I pressed the card details then it refers me go get a hard token and it keeps frustrating me help me fixed that please,2
2021,Awesome,5
2021,"I can't describe my experience with this app. Bought a new phone and for 4 months now, I have been contacting customer service trying to use this app on my new device. Downloaded the eToken app as was instructed but that was even worse. I have used my card and every procedure and all to no avail. I am closing my account and moving to a better and saner bank. Zenith apps suck. Note: I have contacted all channels. I am not new to these customer service channels.",1
2021,"Zenith bank is just the best. I thought I could only activate my mobile banking by visiting a zenith bank closest to me, but just realized that I could do it from my comfort zone. This is super amazing.",5
2021,Best app ever,5
2021,Very good,5
2021,They are efficient but sometimes annoying,4
2021,This app helps alot...but with network issues its horrible,5
2021,Perfect,5
2021,I have to give it 2 stars. The app has been terrible this past few months. I have to try several times to log in. I have had transactions that failed and yet debited without reversal. Visited bank to reverse money and not gotten it back yet. Making bills payments is very terrible. There's always a 50% chance it would fail and yet be debited. Sometimes any transaction via the app might require trying more than once to be successful. It's so frustrating,2
2021,"This is a good app, It is reliable and convenient",5
2021,"I am giving it a star, I cant successfully creat an account as I have been trying to do that for a while now, the option for residence and branch is not there and it cannot be filled",1
2021,Nice app.,4
2021,Superb,3
2021,Good,4
2021,Great,5
2021,Wow,1
2021,Good banking assistant.,5
2021,Not yet used,5
2021,Best bank so far,4
2021,Wonderful,5
2021,Bad people everywhere. Collecting money any how from people's account. Criminals everywhere. U charged me stamp duty of #350 as against #50. God is watching all of you including the government.,1
2021,"This Bank is trash, you guys don't have security, my money was just wiped from my account. Am dissapointed in you guys. If Bank is no longer save to keep money again, where else are we going to store money. I urge you to improve your security because not everybody will take this sheet.",1
2021,Excellent in making,5
2021,"How I wish I won't give this app a star....how can you guys tell me to purchase etoken @1500 and without that I can't use the mobile app with my new device...I rather close the account than to purchase that etoken.... please let me ask,will I be doing free transfers with the mobile app when I purchase this so called Etoken...",1
2021,Terrible app. I have an emergency and I can't transfer money because your app won't work. Happens everyday.,1
2021,"I can't log in, without my token How can I get my token",1
2021,"This app is very terrible and it makes me angry. I had to delete and install this app again before i could transfer money to someone. It is very poor, pls work on it",1
2021,Hard to log in sometimes. Horrible!,1
2021,"Hello, still waiting for my 2k to revert o.....pls check for me, tried to nu airtime om Thursday night!",2
2021,Wonderful,4
2021,Y can't I log into the app. Telling me I need hardware to authorise request,3
2021,Worst banking app ever,1
2021,"Ur banking is really fustrating, using d 966 method dey will tell me i dnt have an account even when i click on register now trying to withdraw with my Atm thwy said cardholder not permitted wat rubbish is all dis",1
2021,I don't knw why i can top up online with my visa card again Plz help me resolve this issue,1
2021,I have not been impressed with services of your bank and app lately. Keep loading and transactions fails,2
2021,nice bank,5
2021,"This is crazy, how can someone buy airtime through vtu, debited and not credited 3times n no options to talk to U agents. What then is the essence of app when U can't communicate with the so called customer care via an app. Must one go to the bank for every reasons? Pls do something n don't stay scammish, cos it all happened when I needed it the most. And pls U either credit me now or reverse my small money!",2
2021,c😭😃🕯️🕯️🕯️🕯️🕯️🕯️🕯️🕯️🕯️🕯️c 🕯️💩 🕯️ 💕❤️,5
2021,Cool,5
2021,Good,5
2021,I once downloaded it and i unistall and delete it from my phone and i now try to download it now it downloaded up to 88 percent and stopped am tired of it😴😴😴🤒🤒🤕🤕😤😤😡😡😡,2
2021,I can't even login to my account on my new phone. What a mess,1
2021,I'm really appreciate,5
2021,Rubbish app,1
2021,I try opening my own it not working oooo it not asselfing my pin oooooo what do i do na,5
2021,Good,5
2021,"I enjoy it and have open for my 3childred now,it be easy for me to tranfer money to their acconut.thank.",3
2021,This app is good all your transactions,4
2021,Good,3
2021,Very terrible app. I can't make a single transfer and have to work with a ussd code that doesn't even have all the banks attached to it. I started using Zenith not too long and honestly it's not worth it. The stress attached to banking with them both online and physically is quite high. It's frustrating.,1
2021,I love this application.,4
2021,"It is user friendly interface, and welcoming.",4
2021,Abeg can i delete my account from this app because since when i started using it i can't gain access to my mobile wallet why please,1
2021,"Waste of resource, must hard token be imposed on customers",1
2021,I dont get the alert system,3
2021,Is not installing,1
2021,Good,5
2021,Best app used ....... Please add features for loan request without having to go into the bank. Thank you.,5
2021,The app is not working,1
2021,"Couldnt log in even after an update. It keeps saying error occured, since5 days. Quite worrisome. 3 stars for previous prompt response",3
2021,Nice,5
2021,Awesome,5
2021,Very good. Nice,4
2021,You guys should work on your app very well also with your network its very frustrating how can someone send you money then you are receiving it the next day,1
2021,Nice,5
2021,"Zenith is not it at all,a bank that canot give facilities to its customersisnt itst all,maybe shortly iwill close my zenith account for good,there is no need running it ehen they canot assist a customer with loans,thats why i refuse allowing my payments drop in zenith,it drops in access when i get help from Zenith is just a fancy bank and thats not needed now,cudtomers need a bank that provides a shoulder yo lean onin times if need,so zenith is out,this is my candid opinion ok,so i rate zenith",1
2021,"Which one is hardware token again? All was fine Until I upgraded the app, it logged me out and started requesting for hardware token that I know nothing about.",1
2021,the application is Good and awesome u guys should download it,4
2021,I just flashed my phone then I re-download the app again and try to follow the instructions the way I did before I was asked to put pin and token and this was not how I did it before more also I don't have token please how can I go about this and without the token the Mobile App is not going through,1
2021,Great experience using this app,5
2021,Good,5
2021,"This app is really helpful, for while now i have been using bank code which is limited to some extent.",3
2021,"I really wanted to start using this mobile banking app until I go in and finished my registration only to login and they are telling me to renew my password to access it, but I can send and withdraw using atm card, if this app doesn't help what is the need then.i give no star because it hasn't benefited me in any way.",1
2021,Good,5
2021,"How can you not have contact customer care in the app, I followed you on Twitter, you said drop a DM which I did but you didn't reply, in my eagerness to get the issue resolved I fell into the hands of scammer, you have a very poor relationship with customers.",1
2021,Good,5
2021,Is to slow zenith find solution,1
2021,good,5
2021,Wow gud n accomodatable,5
2021,No investment n loan,2
2021,"The useless bank of all time, with rubbish bank network 😈😈😈😈😈",1
2021,Needs improvement,5
2021,Fantabulous,5
2021,Doesnt download,1
2021,Network issud,1
2021,This app is great,5
2021,I want to know why i can't open the app..,1
2021,New version is highly needed,5
2021,"I'm giving 5star because Its a very cool app, transactions made easy. Network issues are there, but isn't their making, other apps experince same, not just this app. Zenith Bank is doing a great job.",5
2021,Not good,1
2021,Always having network issue since the beginning of lockdown don't really understand if you guy are still the zenith Bank I know,1
2021,So frustrating,1
2021,The individual or group that created this mobile app needs to be fired. The App is a mess and does not work.,1
2021,Good,5
2021,"This app is very annoying, I used this app for a 7 good months, untill when I change my phone, I installed the app in my new phone, I put my account number and password, only for them to request for Token, I put the 6 digit they have been generated to me, all I could see is ur account is not found, rubbish",1
2021,"I must say, the app have been helping me, it's great.",5
2021,Very good,5
2021,How can not do transfer,2
2021,"Worst bank ever. This people have one mission and that is to frustrate you, for more than 2 weeks ive been trying to get a virtual card to access the banking app. Reached the last stage tried to get my pin and it just keeps reloading, I've sent 16 emails to them but they reply with nonsense formalities instead of fixing the issue . but when it comes to debiting my account, they can do that one smoothly",1
2021,Awesome app,5
2021,Nice,3
2021,"Very bad experience with this app. You will login to this app with the right login details, it'll tell you your account is blocked, try changing to a new password, you will change the password and it'll still tell you thesame thing, your account is blocked. Very very very bad one here 1/5",1
2021,I love this app 😍,5
2021,".my zinethe application was not opening since four days ago, what is the problems.",3
2021,I love this Its very safe,5
2021,Good experience,4
2021,I love the update that turn on/off your account balance. good job keep it up,5
2021,"Rubbish, absolute nonsense.,couldn't log in since I downloaded it on my new phone. It keep asking me for token +pin even when I like on card details... please kindly bring back the old app.",1
2021,Nice,5
2021,"Poor customer service, constant crashes and downtime, and the most annoying thing is, i haven't been able to login to the app with my new card, always says ""request processing error"". I've given up on zenith bank.",1
2021,Best,5
2021,This is the second time I'm downloading it. I can't register my device. You people should work on it please.,1
2021,Am just starting to use it,2
2021,I want to log in oooo,5
2021,This bank and there App is the most useless bank and App I have ever seen in the whole world I regret banking with zenith i will withdraw my money out of the account to my access bank thank God we have alot of Bank here,1
2021,I tried registering but it keeps showing account details not found what should I do,1
2021,I like banking with zenith but for now i dont have bvn an i want to save my money we i be able too remove money if i save for that i dont have bvn,5
2021,Firstly I can't register my mobile banking on a new app and then I was debited and up till now no refund even after I sent messages to the mail am closing this account,1
2021,Its easy,5
2021,Very awful 😠😠😠 hate this app can't even login after d initial one always telling me my account is locked,1
2021,The app is useless am unable to download,1
2021,Not ok,2
2021,Fast spread and reliable.good for transaction,5
2021,Simple and easy,5
2021,wonderful,5
2021,I encourage everyone to download this app. It's the best app I've ever seen so far💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗💗,5
2021,Excellent,5
2021,"Recharged my phone to the tune of 300 Naira at 11.36 am,the bank deducted but I have not seen the airtime today been Monday 10th May.",1
2021,Very easy to use,5
2021,"Why haven't I been able to login? For days now oo. You people should better respect yourself and resolve the issue. I thought I needed to update it, only to come here and see that no update is required.",1
2021,fvf,4
2021,Fantastic,4
2021,Good and fine,5
2021,"The hell. I don't have a hardware token and now I can't use my atm card either to login to the app, I also can opt out of registering the device . To start getting this token is stress and I don't have time for that. Please fix this.",1
2021,Let me try it first,4
2021,Bit good,4
2021,Amazing,5
2021,Amazing App easily to access,5
2021,"Good, I discovered my zenith mobile app was uninstalled from my phone. Trying to download it again but I can't. Is not installing any more.",1
2021,"This app used to be great until the last update. What's really going on here? Why the unexplained ""processing error""? This is terrible and frustrating!",1
2021,"Thank very much zenith you are doing a great job for me perfectly I really appreciate your support,GOD bless zenith bank",5
2021,No longer reliable,1
2021,It's not downloading,1
2021,"I downloaded this app on my new device and I can't seem to register the device. Its saying that I need hard token. I've gone to bank and they said I should try again in 24hrs. I've mailed you but the app keeps saying same thing. I sent a message to chat with you online, no reply. Its been over a month now. I don't know why you guys can't make a reliable app. The next time I'm chanced to get to your bank, I will definitely be closing my account. Nonsense.",1
2021,The best experience so far coz I have no other bank but most time its seems hard to login whenever i haven't open the app for some weeks,5
2021,I must say I'm highly disappointed in your poor mobile app service . Its always having downtime and horrible.. Both the App and service has gone from Good to Worst ever!,1
2021,"Failed to open, it's so annoying",1
2021,It will take forever to receive money,2
2021,8ki,2
2021,"I've been trying to purchase airtime via this app, all to no avail instead u people will withheld my money, the stuff will keep on rolling until I'm debited, u really need to work on this, cos this app used to be very good",1
2021,Nonsense app .... always saying customer details wrong,1
2021,I can't install the app on my phone,1
2021,just,5
2021,Quite safe as a means to transfer money's,5
2021,Its a good app,5
2021,I've installed the app on a new phone. Now I'm getting a message saying I must register with a hardware token. Before now I registered with just card details. Kindly look into this.,1
2021,Logging in is a big problem..and is so annoying.. Zenith Bank you people need to upgrade,3
2021,Before the app was ok but not anytime I try to do transfer on any other transaction it keeps saying authorisation failed requiring me to go and withdraw the bank,1
2021,Eazy to operate 👍.,5
2021,Great banking app,4
2021,Initial experience with the app was fabulous until I had to replace my faulty phone. I can't register a new device without going to the bank. Some of us are in remote locations where physical branches are not available.,4
2021,"""Request processing error""... I've been having this pop up for the past two days each time I try to login. I can't even check my account balance through USSD. Please fix. I really love this app.",1
2021,Have lost money using this app. May God punished the admin of this app if all the refund is not made,1
2021,Please work on this app to download it is a problem it loaded like three to four times thats 60mb x 4 and it still did not enter,1
2021,Need improvement,4
2021,Quick and reliable,5
2021,I don't know if it is really important to remove sms charges and we have this useless app with us 😡😡,1
2021,Good,4
2021,"Just downloaded the app. The ""sign in"" icon is not working. I can't log in. My network is great. I was able to register my details, but couldn't log in. How do I rate this?",1
2021,You come best in the world zeinth banck is my best banck,5
2021,Good,5
2021,Nice and easy app. Will recommend 👌,5
2021,I opened an account yesterday and it's active. I tried registering on the mobile app and I've been getting the same response that my account isn't active Please do something about it,1
2021,No good at all when ever I tried to login my account it's allow show PIN token Which I don't understand,1
2021,"I think this app should have receipt for print out, no option for receipt which is not good enough . It difficult if one want send the transaction detail to someone,it reveals the balance on the account which is not ok.please improve on this.",3
2021,Very esy,5
2021,Good,5
2021,Pls I can't link my debit card with Google play... I need to purchase something online but it doesn't work pls can u help me?,3
2021,Hope was Good my first time of joining,1
2021,"I hate to say these but with the frustration this app can cause, you would do the same. that i regret banking with zenith bank. The mobile banking is far more worst than any other mobile bank i know. It called mobile banking for a reason,but it kinda works most during Naija working hours . imagine you are outside d Country? So annoying and embarrassing. Imagine not to be able to operate ur own hard earned money. And the customer care will come here and act as if they care. dnt even deserve 1🌟",1
2021,Good to use by customers,5
2021,This app is fast and good,5
2021,"I buy airtime and get debited, without getting my airtime",1
2021,Excellent banking app,5
2021,Nice bank and,5
2021,Good,5
2021,Great.,5
2021,This used to be my best mobile banking platform till the last update. I have been unable to log in for over a week now. Even my token no longer works and it can't be rest by the self service option on your website. Mails sent unreplied Great work Zenith!,2
2021,Good,5
2021,The app is not working since yesterday and cannot be reinstalled too. What's happening?,3
2021,Is ok and easy to use,4
2021,I think is great and easy to use and fast i think 🤔i have not had any issues whit it execpt one which was qucikly fixed,5
2021,"Everything was fine untill I format my phone now I can't even sign in again, it keep saying I can only register my device again with a hardware token ??🤦",2
2021,When I try to log in it say that your account was locked.reset your password I reset my password but upto now it shows me the same message,2
2021,Though the app is cool but I don't know why it doesn't allow multiple register....,1
2021,"Worst banking app ever, can't believe this is the best from zenith bank...you have become a political bank with lies on improving service and never make a move to improve",1
2021,Haven't been able to login to the app from my iPhone; hope android works,2
2021,Good,5
2021,I Lost my Atm card but now i need the number on it,5
2021,Your service is too bad nowadays,1
2021,Cool,5
2021,Great,5
2021,Effecient app but still needs improvement!,4
2021,"Zenith Bank app is the worst ever, it like it take forever to open the app, and I can't even check my transaction history, please work on your app it not encouraging at all",1
2021,The most useless mobile banking app have used,1
2021,Twice now i have been debited after a transaction and the receiving account wasnt credited....this app obviously isnt functioning well...and the most frustrating thing is the fact that it takes forever to get through to the customer care....they keep you on the que and your airtime gets exhausted even before speaking to an agent. Haba! Why is it so difficult to get things done?,2
2021,"No longer able to generate beyond last month statement.. If I input other months before April, it won't send any statement to my mail, when I do request for the last couple of months statement, only April's statement can be found in the PDF generated",1
2021,"This app it's good, but u guys should find a lasting solution to those who remove money overnight on the account, cus anytime I left money on my account they will remove it, like what happens yesterday they remove 1183 from my account and the the of the pos it's femionome, how could someone just remove money in another person's account that's our account it's not save. Please try and make a lasting solution to it thanks, but for now I gave 2stars",2
2021,Superb,5
2021,Services are better than most other,5
2021,Card,5
2021,"ex .x CV s.t, SD CDMA c on MN m.o",5
2021,I love it,4
2021,Awesome,5
2021,Is quick and safe,5
2021,It one of my best app,5
2021,I can't type my pin why,1
2021,"I had a smooth experience with this app until I changed my phone. Now, it won't let me register my new device.",3
2021,Exceptional,5
2021,"Wonderful app, it does everything expected in a mobile banking app, very simple and easy to use",5
2021,This app was a great one until I changed my device. Your app keeps telling me to use token (which I do not have) to get my new device registered. This has caused me a lot of inconvenience and it's annoying.,1
2021,Nice,5
2021,"I'm giving it two star because I changed my password and since then haven't allowed me to login again. It keeps saying account ""Account is Locked"". Please fix it",2
2021,"I've downloaded the app but i can't successful register, it's been one issue to other. The app is so terrible unlike others I'm using they're so easy to access. The customer care lines are are nothing to boast about. I think the app should be reviewed",1
2021,This app is consuming data ooo,5
2021,There is no changes ooo at all is still the same thing and I even went to your branch to lodge my complaining I was told to write letter which u hat done so the code you asked me to dial I have dial it and change it is still the same thing you said I shot used the token I should not do it with my atm details but the token I didn't have that mean I still have to go to o bank again after all I have filled form before and is still the same thing no improvement,1
2021,Very good app but can you please add loans to the app. Love especially the receipt generation.,3
2021,"Wonderful app, i appreciate Zenith Bank",5
2021,It's always for asking token,1
2021,Good,5
2021,Love this app,5
2021,This app has never worked for me. All it does for me is to check my account balance. No other function works and it is frustrating. I will not recommend it.,1
2021,"This app is good, I like and love it more",4
2021,I am having issues logging in or registering the device on this app. It requires an hardware token which I don't have. I also tried using my card details to do so yet same response. Kindly help me. I await your response.,4
2021,verify,5
2021,Zanith bank have changed they are no more waiting for sanetors to come again,4
2021,Good,4
2021,Pls this FLW. Chizimako I don't know this person but he keeps clearing my money from my account pls help me out.,5
2021,"I can't even transfer, it keep saying authorization error when I input my pin",1
2021,How do I go changing my mobile number?,4
2021,"Good morning This is Oluwashola Rebecca Oluwayemisi I sent #29,600 to Ridwan Adekanmi Oyeyemi on Thursday at the hour of 11:59pm and zenith Bank debited me but Oyeyemi did not see the alert and seen then I have been expecting Zenith bank to reserve my money but they didn't",1
2021,It is ok and good,5
2021,Please i found it hard to register again. What is token code how do i get it,2
2021,"Zenith Bank!! The bank is Cool and frustrating sometimes I can not even access the mobile app, and the ussd code always misbehaves, pls help me out with this issue. Pls.",2
2021,This app is the worstest app I have ever used. You can't login anytime you want. It keep saying requesting error. UBA and GTB app are far better than this app. I think the app needs a strong enhancement.😡😡,2
2021,good,5
2021,"After the change to the new app setting, I have not been able to make use of this app like in the past. To log in, it keeps on reconnecting for days. I have uninstalled and reinstalled severally but nothing has changed. In two months, I was able to log in once! The previous look/setting of the app worked better for me 30/04/21....this app IS STILL NOT WORKING!!!!!. Your customer service officers are not helpful. I definitely will close down my account.very frustrating!!!",1
2021,I reset my phone then I downloaded another mobile app but when I wanted to login it says I I should register my phone I tried to register it but it not working,1
2021,"Since have been banking with zanith have never used your app just nonsense showing error Everytime the worst part of it is, I just gotten a new phone but I was not able to login then i email u guys so I was asked to download the e-token so as to login into the app but the e-token really destroyed my bank card I can no longer pay with the card anymore when I try to pay I will be asked to go get the otp sent to my phone number but I see nothing just frustrating 😭 the otp stole from me",1
2021,ZenithbanKmobile,1
2021,Interested,5
2021,The app is useless Infact the bank is useless Someone sent money to me Now I have not recieved alert and I need money for school now They are not reliable at all Stuipd bank with useless network,1
2021,First I can't check my account balance someone sent me money since yesterday until now it's not showing I'm trying to install dis app but it not working uptill 6 times now this is my first time of using this bank it's not good u guys should ask other banks how dey run there network it's very very very v v bad,1
2021,Network is not on zenith Bank Transfer i do since 3 weeks now i never see it,2
2021,Ggg,1
2021,They have deactivate the account statement option which made it easier for customers to get their account statements sent to their email.,2
2021,The app failed to downloading,1
2021,It show error and that l should try again later.,5
2021,"More than critical, i could not register my new device, trying for months",1
2021,typing of document on my coputer and send he that needs it,4
2021,"Very great and reliable bank, easy and convenient everywhere you are",2
2021,7n6666u89h yh Yy j6uynk6Text you copy will automatically show hereD l LText you copy will automatically show here7Slide clips to delete them ee4 if you if you want to,2
2021,"Stupid, useless and annoying 😕",1
2021,Nice,3
2021,Trying to register but it kept showing warning incredential something else,1
2021,This app is awesome,5
2021,It been up to two months now you guys haven't repair the issues on the app I have been trying to login on the app with my card but it keeps saying hardware token is need for the process. why?,1
2021,"This app is great, but it needs alot of improvement, like the loan option should be included in the app for easy access, cos most times, the USSD option fails and that can leave u stranded when u really need help, and there is no customer service hotline on the app, incase of emergency, that would be really vital. They should add a customer service hotline and a loan option on the app and I will rate 5stars by then, but for now, manage these 2star.",2
2021,"Nonsense app always having poor network, throwing up processing error",1
2021,Security,5
2021,"I can't seem to make successful transfer on this app of recent,I need help please.",1
2021,"if the create an account is not working please remove it, so one knows it does create online accounts.",1
2021,"The worse app i have ever used, it should not be on play store, i can even register a device saying i am already registered, even their customer care cant solve the problem pathetic. Wish there is an option to no star",1
2021,Too much bugs the app was cool before but not anymore,3
2021,Very stupid bank I know in my life poor customer care service if you call there customer care line they won't pick it and wasted all your money,5
2021,This app is becoming nonsense as irrelevant deductions are being made in my account without justification,2
2021,Trying to login but its saying verify account number Have done many times This app is good at the beginning but rubbish at the end Now i cant login😫😫,1
2021,its good,5
2021,Fantastic,5
2021,M M M L M O,3
2021,Works normal,4
2021,When did you start using token for activation? Pls go back to using of debit card 💳 for activation. I don't have a token number and I'm not close to any of your branches.,1
2021,The best i have got,5
2021,Very easy to use,3
2021,i cant register always saying try again later What can of mobile banking app is this,1
2021,Worse! Hardware token all the time.,1
2021,Very poor and not able to install and work well,1
2021,Like the app 🙋,5
2021,It cool,1
2021,Happy,5
2021,"This app is becoming useless, it can view history and all that",2
2021,"I forgot my account number due to the fact that I don't bank with only Zenith Bank, I tried retrieving it with *966*00# as seen on your website but I'm surprised you are asking me to put my account number before I can continue, how can I use problem to solve problem?",1
2021,Zenith Bank... Please i would like to ask if your guys are still living in the past.. This is the worst mobile banking app ever... Very difficult to setup... Other banks setup mobile banking without token. They make use of only last 6 digits of the card and pin to setup the app.. But you guys ask for token... If you guys don't take customers complain as priority.. Then i guess you leave us no choice but to sabotage zenith bank both on youtube and all social media platform.,1
2021,This is a very useless app. Please contact GTbank for help. I got a new device I can't log in its asking me for a token. So I have to visit the bank with the crowd and all coupled with the covid restrictions. This is very inconveniencing. Please work on this 🙏,1
2021,Good morning...ihavr an issue with my account some one sent me 2k yesterday nd an having 442# on my balance so this morning ireceive a debit alert of 1300 of which idont know how come....so please help me reverse the money back.it not mine ...my mobile app id not working too idobt knw what to do.it saying ishld use my token nd pin to login.. Nd idont hav any token.,1
2021,"I couldn't register on the app again after formatting my phone 😭, it asked 😩😞me to visit the bank in order to sign up.",3
2021,I love zenith,1
2021,"Very bad, i cant seems to register on my new phone, its asking for hardware token",1
2021,"I can't transfer with this app, so fustrating",2
2021,Simple to use,5
2021,Very good,5
2021,Zenith Bank is one of the best Banks ever. Always ready to help their customers out and make them happy,5
2021,"I don't know why you can't use the app to contact customer care, it doesn't make any sense",2
2021,Great,5
2021,Very good,5
2021,Best bank in nigeria,5
2021,"I can't open the app after choosing my password ,all i see is invalid credentials ,what are my suppose to do again pls? I really need to open the app pls......if not i will close the acct. Ever since i open the acct from one problem to another😢",5
2021,The worst app I have ever seen can somebody explain what's going on I can't transfer money to another account 😔😔,1
2021,Hardware token needed to register new device,1
2021,Perfect 👍,5
2021,This is the most worst app I've ever seen. Can't register. Keep telling me my account is invalid,1
2021,I have money inside my account on zenith bank doesn't want to give me my money back please I'm begging you people you have restricted my account please you both so please just let me access bank my account I need my money please 😭,1
2021,Not too bad,5
2021,"This app is equivalent to rubbish, the update has been very annoying, i wish to log back to my zenith app and the best u could do is ask me to Use my token or whatever,then what is the card option there for? Scrape it out. Useless,if the card option no longer works then scrap it out,u guys are frustrating customers abeg",3
2021,Good,5
2021,Nice,3
2021,"Can't register new account number, it keep telling me that the device is use with another information.",3
2021,It's very easy to use,5
2021,All my money in the account has been wiped off today without my knowledge.,2
2021,Sad,1
2021,I can't view my account balance on my zenith mobile app,3
2021,Amazing,5
2021,Pls y is my account locked,1
2021,Satisfactory,4
2021,Best banking application,5
2021,Unable to login after resetting my password,5
2021,"I don't understand why I can't install it on my phone, was using it on my old phone..",4
2021,"My account is blocked and was told to reset my password to be able to login, which i did, but till now i cant still login. Am considering deleting the mobile app. I dont need headache.",1
2021,Perfect services,5
2021,"I can't login my account with my new phone it's always shows password and tokens,I usually type in my password but no tokens!why? because they didn't send me one.... it's still shows the name of my old phone olla note 3",1
2021,Drive,5
2021,Excellent,5
2021,I regret updating this app. Since after this last update I can't login again. This error message kept recurring each it I try to login 'request processing error',1
2021,"I lost my old phone,am trying to login with my debit card but its saying i need to use my hardware token Its really frustrating",1
2021,I can't register my device on this app it keeps telling me that I have to input a token but it didn't send any for me to input,1
2021,"Wish I could rate this 0 stars. The bank rather, not the app. gotta be the worst. I'm unsatisfied! It's been almost 12 hours if not more, since a transfer was made to me and I guess I've not been credited because of a ""network problem"".",1
2021,Signing in is now a problem,1
2021,Network issue,1
2021,I recently opened an account and I got my ATM card but I can't register. It's showing I need a hardware token,1
2021,ZENITH BANK is okay but they should just work on THIER network,5
2021,Nice working with them,5
2021,"I really enjoy this app, it's fast and reliable. So I recommend it for every zenith customers to download it. Please I have a little challenge. N1000 was debited from my account but I didn't get the money when trying to withdraw from stanbic IBTC ATM MACHINE. Please can you help me?",4
2021,Good,5
2021,Nih.kóikkhn,2
2021,Bad internet accessibility,1
2021,I sent my statement of account to my mailbox and i havent recieve the msg. But it has being saying its succesfully sent,5
2021,"Great, more convenient from home",4
2021,Please whats happning i cant login to my app for the pass one month,1
2021,Why can't they make registration easy and convenient for first timers. It's absurd please 😏 How can I be dangling from site to site searching for how to install what I used my megabits to download 😬😣,1
2021,Good,5
2021,Zenith Bank app is exceptional great app,5
2021,👍👍,5
2021,Good,5
2021,Is good but small error,2
2021,Login in is a problem. Always displaying processing error after taking forever respond,1
2021,"Whoever designed this app needs a raise. Probably the best banking app ever. Simple interface and user friendly, also very fast and efficient. Amazing, keep up the good work 👏👏👏",5
2021,V good,5
2021,"I think you need to fix something on this app. I've been using for long, all of a sudden it started requesting for a token to regisyer my device of which i've tried to set. I've as well imailed you guys but all to no avail. Maybe the best thing is to close down the account. Fix it now please!",1
2021,"App works well but recently i did a card transaction where money was deducted but the slip printed declined. I was told i coukd report using the App. I didnt see the option on my own App i decided to update it. When click on update, it goes through the process of updating and installatiin after which I still see the ""update"" tab instead of ""open"". I have done that severally... What can i do please",4
2021,"No Support for Corporate Accounts. I don't even know if the app works as I am unable to use it for corporate accounts I operate. Don't you think businesses would also appreciate the ease of using an app? 😩 The Internet Banking is tedious. Plus the iBank platform saves narrations... It's supposed to be useful feature so I can reuse narrations where it applies... However, any transaction done with a previously used narration won't go through. It returns an error of narration used previously. Lol",1
2021,Fast n accurate,5
2021,Nice one,5
2021,Easy asses to your balance and making transaction eady.,5
2021,Ok,4
2021,I feel good,5
2021,Can i transfer money from other country to nigeria with this app?,1
2021,"This app is so useless and annoying, when you need the app it always fails, I wish there was zero star",1
2021,Give it me,4
2021,Good,5
2021,I was unable to make transfer,2
2021,"This is a great app sha,but they should fix the little kinks .😗😗😗😗😉",5
2021,Great app Sharp and special,5
2021,Very excilent,5
2021,Awesome,5
2021,A very good App,5
2021,Ok,4
2021,Is active because i type my account number but it says account not found,1
2021,I lost the phone am using before and I try to open another one is requesting for token I think I should be able to use it now since am using it before,4
2021,You're bad as people say....your service are as bad as 19th century bank I wonder why someone needs hardtoken to register mobile app which is not the first time of using it...why don't u guys use initiative with your operating system I need to visit the bank or call a number which will be saying are u still there after clicking an option to speak with an agent I don't know why CBN still allow you to exist You're far worst than any other bank Poor you poor you poor bank,1
2021,You lots are utter disgrace to the internet world. Check out the customers' reviews and tell whether you are proud of the internet banking services you rendered,1
2021,I try to register but it showing u don have an active account ND I just opened an account,1
2021,Nice app,1
2021,Best,5
2021,"Reliable , efficient and precise app !",5
2021,Very Good,4
2021,I want an atm card,5
2021,I do not like,5
2021,Great,5
2021,Dont use zenith. Its the worst bank in Nigeria.. I warned you,1
2021,Reliable and fast,4
2021,Good,5
2021,Awesome,5
2021,Very nice,5
2021,I wonder what is wrong with you guys. This app used to be a great one. Now I can't login. Ussd code not working. I was told no account linked to my number. The same number I have been using to make transfers. It's pathetic. You should fix this. Am so disappointed. Dropping the ratings to a star ⭐,1
2021,Prime,5
2021,58⁸⁷feet ⁹9 you can anti 7689inches in 66,4
2021,"Everything in Nigeria is hard. Changed to a new device and i cannot even log into my account because i need a token, how do i then get a token? Write to CBN dear! It dosen't have to be this stressful seriously!!",1
2021,Good,5
2021,"Most time when i try to login it shows ""request processing error""",1
2021,Useless bank,1
2021,"Zenith Bank has always been my first choice bank but I'm seriously considering using another bank as my first choice and that's simply because ever since I tried to block my ATM card after I misplaced my card, I have been having issues logging in to my mobile app for weeks now even after clearing my cache and reinstalling countless times. Each time, the app keeps on sayi g ""network not available, reconnecting"" despite the fact that there's nothing wrong with my network.",2
2021,Excellent,5
2021,Good,4
2021,My wow,5
2021,Thanks zenith,5
2021,Trying register my new device it's showing I need hardware token like common now been a week now if this continues don't think I can bank their should be a way to verify without all this ish pls fix that this not the first time someone complaining about this ish you got developer fix the problem already you don't have to meet the bank for everything yall should start learning ... Been seeing people complain if same thing yet update for the bug and talk trying be num 1 bank,1
2021,Paid for prepaid meter token and I have still not gotten MY token I tried twice and it still the same thing no token sent and no refund of the money,1
2021,"I re-downloaded this app because I flashed my ohone. When i try to login,it keeps saying i need hardware token. I don't understand this app and it's problems",2
2021,"The app isn't downloading on my device, I dont Know why",1
2021,I cant login new account on my bank app,1
2021,"Zenith bank what is going on with you people,I used to sing praises to your bank every day,but now I don't know what to say about this problem I'm facing, network problem,app problem,I can't even do anything online with my bank anymore,I'm so frustrated right now....if this is how we are going to continue then I have to close my account.please fix every issue that is wrong with bank.",1
2021,"Fantastic app, it is working well, download and use it.",5
2021,Good,5
2021,I already have Zenith mobile app on my phone and as my salary account. Waiting for your reply.,3
2021,"Trying login on a new device, it kept asking for token, went to my nearest bank to get it fixed, I was told it would be working in the next 1hr, till now no improvement, maybe I should just stick to my other bank accts",1
2021,Best app,5
2021,Wonderful,5
2021,Great,5
2021,Best experience ever,5
2021,"Works well but the problem is, I can't increase my transfer limit on this one. The former one allowed up to 10m (with token) but this? Though easier to use doesn't allow transfer of more than 1m.",3
2021,☻︎☻︎☻︎☺︎︎☺︎︎☺︎︎☻︎☻︎☻︎,5
2021,Total Rubbish 🐭 why can't I login to my new device it keeps saying hardware token only and I even put my pan and pin it keeps saying only hardware token Ill advice you to do something quick about it or else I'll close up the account and I'll make sure I tell all my friends and family not to bank with you people again 😡😡,1
2021,Is not generating the no to impute. ko,2
2021,Extremely very good,5
2021,I wanted to create an account with zenith But this app ruined that😔,1
2021,Why is my account not activate I download zenith bank app and I try opening account without bvn so i fill my credentials I was told to upload my signatures and my photo but I skip after done creating account I received SMS and pop-up SMS that this is my account number but why can't I have access to my account. After that I tried register they asked me to fill my account number so I fill my account number. But why saying my account is not activate. Please do something fast,1
2021,"I can't even register, it's saying ""only hardware token can be used authorise this request"", then why was the card option there in the first place?... I'm currently stuck there.",2
2021,"Zenith bank have a very Useless costumer care in responding calls, I call them though they know I'm wasting my airtime yet they refused to pick until 1 hour after my N3678 airtime have finished then the call now cut, and I'm in the emergency way, this is foolishness, why directing us to call when you can't pick the call, useless Nigeria bank costumer care 🙄😕☹️☹️☹️😠😠😠😠 I just hate that,",1
2021,Hi I have been trying to download the app for the past 3 days and is not downloading despite excellent network,5
2021,This app is not working Have tried to login.. It showing reconnecting For 5days now,1
2021,"I don't know what's wrong with the app,I try to login with my new device but couldn't,it has two options, either i chose card details or token,i chose card details, it's still saying token,pls try and fix it",1
2021,"User friendly, efficient and dependable. Though not the best it deserves a 5 star rating in my opinion.",4
2021,Hello! I just saw a debit of 5000 from my account and I don't know how & wen I debited it what a stupid thing I saw this morning,1
2021,"I can officially say that this is the most useless bank app in Nigeria. Changed my transaction pin for the third time already this year, and guess what, ""unauthorized transaction"" is what in still getting when sending out. Called CS, after waiting for almost an hour, guess what she say, nothing wrong with my PIN, and I can't send out my money from this stupid app. I sure would be moving my money to another bank soon as I get it fixed and can do bulk transfer.",1
2021,Best,5
2021,"What is really happening with your app, I can't login always showing error, if I tried to log in I can't carry out any transactions, people have been complaining all over social media about zenith bank, you guys have to seat up before you loss your customers finish oo, when I try to send money after successful transaction the next thing I will see the money will return back to my account, I don't know what is really happening with the bank I pray you guys bounce back to full service",1
2021,I can't transfer money from my Zenith account to another account... This is really discouraging doesn't worth one star,1
2021,I can't tell what the mobile app is for cos I can't even make transactions on it.i mailed zenith Bank plc all to no avail. I'm trying to update now if it'll do.,1
2021,Is really good using zenith Bank mobile app I love it thank you zenith Bank,5
2021,I so much love this app it's so easy to use.its convenient........nice work guys,5
2021,It so fast and reliable,5
2021,Trying to buy ertime,5
2021,Incredibly helpful,5
2021,I love zenith mobile app,5
2021,"Zenith mobile banking is convenient and reliable at all time, i give them 5star....",5
2021,Wao,5
2021,"Update should be made, that you can register a new device if you change your phone without having to visit the bank..",3
2021,"Very difficult to download the app,I did before but the phone went bad still can't download it till now",1
2021,Why demanding for hardware token to register my phone?! Unable to use my card details..,1
2021,Zenith bank what did I do to you?? People are sending me money to clear some loans on my phone I did not see it in my account all the customer service number provided is switched off,1
2021,Awesome app,5
2021,Very very good and user friendly,5
2021,When login becomes a great issue... Then of what use is the app?,1
2021,You guys need to fix up! Your app has been misbehaving especially in the past two weeks. Logging in so difficult and transactions take so long to go through. It's quite disturbing.,3
2021,I downloaded this app on my new device and I can't seem to register the device. It's saying that I need a hard token. I've gone to the bank and your customer care team said that I'll be able to register my new device after 24hrs. It's been more than 24hrs and the app is still saying the same thing. I've emailed you people and I've not gotten a response. If I have to go the bank again for this then I'm closing my account. This is absolute rubbish.,1
2021,"Having the ""Hide balance"" button in the overview of the app is a dumb UI design and defeats the purpose of having it cause it can be seen and toggled by anyone using the app, can the ""hide balance"" button be hidden in settings and even need your password to enable or disable... That's way more intuitive!!",3
2021,The App is working very well and safe,5
2021,Foolish bank,1
2021,Paul friday Eyh,5
2021,It very good and excellent,5
2021,I can't log in,1
2021,De best so far💓,5
2021,"This is nice, Keeps me comfortable at all my transfer I love the app",4
2021,"Seriously, for the loss today as a result of malfunctioning of your USSD and mobile banking platform, i shall seize to be your customer after this weekend. As i move, so will friends and relations do also, so as to avoid same loss in times of emergency. Am so so sad now😥",1
2021,Fastest in Nigeria,5
2021,I once registered on my phone and later change it but they login my account on the app is not going through,1
2021,"This application is very good and helpful and l pray they should continue likewise but, the only problem is their bad network issues.",5
2021,Very good,5
2021,"Avoid internet banking with Zenith, if you can help it. This is next to fraud, as you will not get assistance with their online banking. I have been locked out of my account for over 10 days. Their app and website will not offer any help. I have GTB online banking and have never ever had any issues in over 5 years. I want to move my money away, as fast as possible. This is just unfortunate.",1
2021,Good,5
2021,"I'm so disappointed at this application. Even after reading the bad review and you commenting on them you will feel something will be done! That's the highest level of irresponsibility you don't take your customers and the feedback serious. At this age and time you go through hell before login into your account through your mobile app! No improvement on the app still the same rubbish. Your app needs improvement you know that, do the needful please do not reply to my review. Thank you",1
2021,"I seriously wonder how zenith Bank ended up as the best bank in Nigeria, this proves that it's a really corrupt country because you have the worse services ever, logging in to the app is like headach. Always giving errors..what a disappointment. It seems like you bought that award.",1
2021,"Difficult to operate. Not user friendly. I now virtually cannot do mobile banking. I was beginning to get the hang of it then I changed my phone and iwas asked to register my last device. I could only do it with debit card but they kept telling me no I it has to be hardware token which I don't have and there's no instructions further. Its frustrating and so unbecoming of a bank like Zenith. Imagine having to go into bank, go through the line and waiting just for registration. Do something pl",1
2021,"I don't know why I find it difficult to login into my account since I changed my device, saying only hardware token can be used to authorize this request... And again people find it difficult to send money to my account saying that my account is showing invalid which is not supposed to be because I've been using this bank for a long time now...pls you guys should try and rectify this issues before I give a better rating. Thanks",1
2021,It perfect,5
2021,"I wanted to create a zenith bank account with the app but it keeps telling me ""failed to load login page""",2
2021,Great experience,5
2021,"So frustrating, they said my account is blocked, so I try to reset my password but , I choose card details after I reset, try to long in the app saying same thing, my account is blocked, you guys should just delete the app from playstore, I live in Europe if I have to transfer money to family in nigeria, I have to call someone use my 🏧, this is very bad, I have to close my account with you guys 😡😡",1
2021,"I give it one 🌟 just because I use it before But while after changing my phone everything is bad Can't even login when I give a try choose card details it shows there's need the use of hardware token, so sad",1
2021,"I am no able to access my account, always giving error messages.",1
2021,Unfortunately I couldn't use it on my new device even after chatting a customer rep. Too bad.,1
2021,Fantastic,5
2021,Useless app. they will send text alert but the money won't show on the app.i regret banking with zenith Bank ☹️🤨🙁,1
2021,Nice one,5
2021,"Tried to make a payment with my zenith card, and google took N200 (two hundred naira) twice from my account. Pls refund my money. The transaction did not go thru",1
2021,"Am trying to download this app but its extremely slow, its frustrating",1
2021,"This is the worst banking app ever. So disappointing, not reliable, always loosing money on transaction with the app without reversing it back. Zenith Bank is not a good bank at all. They deserve zero star",1
2021,Zenith is the best there need to add the loan feature to the app also,5
2021,Pls why is it ur app does not too fast to open pls try and do it to open very fast cos when we start using it it make us too hard to open and this thing is no good,1
2021,The App is out of date.... Please update it so I can login to unlock my Card then quietly uninstall the stupid App... We can't login oooo Developer help......,1
2021,I have been trying toinstall ur app bot too no avail why this app is nonsence find something to do about it 🤨🤨,2
2021,Worst bank application,1
2021,Very good,5
2021,Wow,5
2021,Good,3
2021,Very nice app... Interface is cool but also try update the interface.,5
2021,"I don't see anything bad about the app, the app is quite good, fast and reliable, all thanks to zenith bank",3
2021,It really helped me to receive 📲 and send money 💰,5
2021,Just okay. But the receipt notification disappears too quickly!,4
2021,All correct banking,5
2021,It's working perfectly after lodging the complaint with zenith@zenith..... The app has been perfectly fixed. Keep it up,5
2021,It's useless,1
2021,Good banking app,5
2021,"Lmao It was good at first,then it started acting out,smh",2
2021,Used to be quite efficient but it's now gotten much worse and too glitchy. Dunno what's going on with their current crop of app developers.,2
2021,Love you.. I want to be an ambassador of Zenith bank that's my wish,5
2021,"I should have rated this app --5 star. I reinstalled the app but started showing hardware token while registering it with card. And after generating the token, I was debited of #1500. Glory to God dat i transfered all my money to Standard Chartered Bank so der was no money in my account when it was debited. I am closing this account and I will start banking with U.B.A or First Bank.",1
2021,Bad network 247 I hate the bank,1
2021,Very reliable,3
2021,I regret having an account with zenith fr So bad,1
2021,Your network is now becoming poor Zenith Bank was never like that,5
2021,Stupid app Changed a phone...now it wouldn't let me just add in my details and continue using the app,1
2021,Superb,5
2021,Customer service 👎👎👎👎👎,1
2021,Please i can't access my bank mobile app cause i was ask for a token number of which i can't get pls kindly send token to my number so i can login because am in a place where there is no zenith branch,2
2021,Registration Errors...,1
2021,Excellent ly satisfactory,5
2021,Oky,5
2021,What nonsense!!! I have been trying to download this app for more that five times now. It so annoying HONESTLY.,1
2021,It's really nice,5
2021,Very useless bank... Someone can't make transaction again. Okay to receive money now is now jamb plus waec combined,1
2021,Just so good. Honestly I love it,5
2021,So nice and cute,1
2021,Very horrible since d inception of hardware token. So if someone is in a villiage u must go to the bank to get it. It just 2 terrible. Senses fall on you all,1
2021,"Is very good, I enjoying making use of it .",5
2021,Great. Useful,5
2021,How long will it take you incompetent lots to realise that your app is faulty and fix it? It's so frustrating being a zenith bank customer at this point.,1
2021,"You are such a wack bank. Your entire internet banking system has been down for almost two weeks and you are yet to get a solution to it. In 2021 seriously? If you were hacked, pay the ransom fee already and learn to beef up your cyber security department going forward. So frustrating",1
2021,Awesome,4
2021,Only one touch with you soon see alert. I love it,4
2021,This is the best mobile app I have ever made use of... Keep up the good works ... Wish I can rate 10 stars 🥰🥰,5
2021,"I'm very very disappointed at this app ...even Eco bank is better than this app now , i use this app before without any issue but not to login is a very big problem I have open another bank account which is uba so that I will avoid all this nonsense",1
2021,Okay no bad but these days things are very difficult. Net,5
2021,Very poor for now,1
2021,Can't switch to a new device .,1
2021,Inefficient,1
2021,Solve the problerm of login you are loosing milions of customer because you app is not working i want give you zero star but no choice,1
2021,Very cool,5
2021,Network isues every 24hrs So painfull%,1
2021,This app is taking forever to login I don't really understand what is going on with Zenith Bank for some months now this app is frustrating ☹️☹️☹️,1
2021,Fine app. Easy to make transfer with 💯💯💯💯💯,5
2021,Nice,5
2021,"It's a good app to me, most can be done using this app without actually visiting the bank. I just think there should a tab to apply for eazyloan on the app.",3
2021,"To login into my needs prayer. Why can't I login into my account easily? It takes almost 20 trials before it eventually opens even on a 4G network. And checking transaction history is now a problem for this new update as it keeps showing NO HISTORY. Why is it that each update must come with a problem. I'm beginning to give up on you, ZENITH BANK",2
2021,The app refuses to open when needed in emergency cases. Very poor,1
2021,"For the past one week now Zenith bank has become the worst bank in the history of banking services Trapping people, s money inside the bank without network and service to cash out or transfer I guess something fishy here with them They should as a matter of urgency release people money oo",1
2021,Log In Issues. The app is not efficient,1
2021,Good,5
2021,"Someone else can login to ur own app, changing ur password too, restricting you from login in to ur own app",1
2021,Txt yu,2
2021,I really don't know what to say about this app again. It has been pissing me off lately. They better make amends,1
2021,I can't install the app..it has been downloading repeatedly for about two days now but it would not install once the download reaches a hundred percent.,1
2021,We have some issue with your bank since three working days please try to rectify the issue,5
2021,Excellent,5
2021,But slow to load,5
2021,Good,4
2021,Perfect,5
2021,The app has gone bad I just got a new phone and I can't register my new device It's not sending me an e- token code and I can't use the card option bcos I don't have a hardware token,1
2021,"Nice items in the app but very poor, in fact, almost impossible when it comes to changing of device. I bought a new phone and never could access the app any longer. You funny e-token app is impossible too! Shouldn't my atm card, account number and pin enough for verification on a new device? First Bank and Gtbank handled that aspect very smoothly and securedly. Fix it!",2
2021,"By including form for upload of images for signature and face will expose your servers to exploits. There are some security holes in this app. Please, do a proper review.",1
2021,I'm finding it difficult to download it,5
2021,"I made use of this app quite well , not untill I changed my device and I tried logging in , they ask me to register the device , I clicked the card option , filled in my last 6 digits on my card and my pin but then they tell me only hardware token can be used, how do I go about this ?, What do I need hardware token for ? I need answers",1
2021,"Terrible app..I can't login,it say reset password,ive done that yet still can't log in.. Customer care isn't responding.. the app is just useless to me",1
2021,"Worst bank worst app, I tried to transfer E no go, I go pos shop E no still go, I go Atm Machine E no still still go, Everyday the same problem. E choke E choke",1
2021,The app is really give me tough time every time i want to log in is always issue of hard token. Am really tired of the App.,1
2021,Not working properly pls do needful,1
2021,Too slow,1
2021,Great,5
2021,Have been using this app before on my old phone But now i get another phone is asking for token pin can you please send the token on my gmail,1
2021,Your am is not working again very well with your ATM card again. You debited me with out paying me and you refuse to credit me,1
2021,This is most annoying bank I have ever seen. How can you app been down for two weeks. Am sure you people are looking for a way to steal people's money. Bunch of useless people,1
2021,"Wetin dey do una app self, the thing don dey get prob for days now, I be wan do better transaction, the app no gree login... Make una work on am ooo",1
2021,"Worst banking app for now, can't login and when you manage logging can't view history. Is frustrating",1
2021,Your app is very worst now for login just showing error message,1
2021,My app is working now,5
2021,This new version is taking forever to login..so frustrating please we need the old one back.,1
2021,"I don't seem to understand the network issues for over a week now, what's really going on? Please help because someone really thinks I'm telling him lies and this has resulted to him insulting me. There's a drastic drop in the quality of services in Zenith Bank has resulted to a gross disappointment here. Even the ATM services are worst. Zenith Bank is a disappointment",1
2021,This app is not transferring,1
2021,I can't open my app since yesterday n i urgently need to make a transfer,1
2021,Exciting,5
2021,I'm trying to check my balance with my phone but is not working is showing error processing this is making it two days now,1
2021,This application off recently has become terrible...pls zenith Bank should as a matter of urgency do something....app can't open no matter how you try.,1
2021,"This App has become useless as you cannot log in, it will keep telling you ""error has occured"". Unlike before it was a good App",1
2021,What's wrong with your network someone will be stranded cause he or she is using zenith Gosh,1
2021,It's wonderful,5
2021,"What has been going on with this app, for the past three days now, it has not been functioning.",3
2021,This app since the update is way backward cant loggin it now takes forever to load even when you want to buy recharge card it nonsense 😡😡😡,1
2021,"I don't like this App, period! Work on it.!😡",1
2021,Always have problem when logging in to my account 😠😠,2
2021,Great,5
2021,"Rubbish app, disappointment app",1
2021,"At this point I think Zenith Bank should approach GTBANK for advice on how to create an efficient and reliable banking app. It is always problematic trying to login to Zenith Bank app atlist 70% of the time. I keep updating my app with hope that it will be fix, I clear my catch always but still the problem is never solve. If you use mobile app frequently for transactions, then please look elsewhere, Zenith Bank app is not for you.",1
2021,It's always displaying an error message when I try logging in.,1
2021,This new version is total rubbish. To log in na war n transaction take forever to carry out. You can't even view ur history cos it won't display. I regret updating my app,1
2021,Signing in issues over and over again ... this app making me think seriously about closing my zenith account,1
2021,Takes forever to login even with a good data connection. Fix your app Zenith. Mtweeeeeew,1
2021,A very stupid application... I can't even update my app now...my network is fine and ok now but i still can't update it,1
2021,Good,5
2021,Very slow to login with and the app has trouble singing in,1
2021,Good,5
2021,Zenith nigeria should just close down! Terrible service. Their app doesn't work!,1
2021,Have not been able to login since today though the app is a great one indeed Keep it up Zenith you can do better than this,5
2021,"This app is something else This app is so so annoying, ever since I downloaded it I couldn't login Keeps telling me an error occur Useless app",1
2021,This app is very poor...always having one network issue anytime i want to log on.. What is the problem with this app?,1
2021,To log in requires several trials.,1
2021,"Very nice app, it has been helping me year's ago, but don't know what Came Over it since one 1 month Now, that my account is locked that I should reset my password for it to start again, I've reset my password many times Still don't want to open",3
2021,Good,5
2021,This app is just a waste of time.. can't even login and access the app.,3
2021,So frustrating...tried many times to log in to no avail...I wish something can be done about it....,5
2021,This app is not working I try logging in since two days now is not working,1
2021,Very poor most times,1
2021,This app is becoming something else it was the best app ever but right now is frustrating,1
2021,"Failed to login, after the last update, this issue developed, am disappointed 😞",1
2021,What's happening to this application why can't I be able to use this app again having issues login I went to the nearest zenith bank they said i should register which i did still saying my credentials are wrong..this really getting at of hand.,1
2021,Alot of problems on this your app I have change my phone since last month but to register the app and continue using it is a big problem...zenith bank get another new app and ruin this one or fixed the problem alot of people are complaining.,1
2021,"The app is useless, doesn't login for some reason, you guy should have an official WhatsApp number just like UBA BANK",1
2021,It seems like Zenith Bank is tired of being the best bank and it has gotten to their heads and wants to start misbehaving for other banks to take over the position! Zenith Bank app has stopped working!,2
2021,"The app is very stupid. I can't login always throwing up errors. And so stupid it can take hours to approve transactions. I wanted to sign in my zenith Bank account, it presented hard token or card details but when I tried card details it said no. That I need token. So disorganized bank. You really need to improve in your services @Zenith Bank. You used to be my best bank. But lately you guys have been misbehaving.",1
2021,"To make use of the app is dead I can't do transfer or send airtime since say before yesterday, I managed to do it just now, so annoying 🤦🏽‍♂️🤦🏽‍♂️🤦🏽‍♂️",1
2021,"I am experiencing login since 2 days now please. It is general network issue or what?. I have updated the mobile app, still same problem.... ""Error occurred....""",5
2021,"I did transfer yesterday and wanted to buy airtime,,it showing could not find phone number to your account number",3
2021,EXCELLENT,5
2021,"I love this app, but I don't like the way it is behaving of recent, I can't open my app to make transaction.",5
2021,The app is not working,1
2021,I bought a new device and I can't seem to register it because even when I enter my card details it keeps telling me hardware token required. This is so frustrating 😠,1
2021,I have been enjoying the app but lately it gives me issues and all I do is blame the network. I also created a save 4 me account which I can't seem to dissolve.,3
2021,"Since the latest app, it's has been from one network glitch to another",1
2021,Great banking system,4
2021,"The app is very slow,it takes time before it opens",1
2021,I have problem signing in and it's frustrating,1
2021,To sign in is now a problem I don't understand,1
2021,"How did this bank win best bank of the year? Your services are very terrible! App doesn't work. Nothing is functional, even transfers.",1
2021,I've logged in on this app before with my account. I changed my phone and I've been trying to login but it's telling me two options token or card i choose card it's just telling me hardware stuff. Ion understand anymore,1
2021,I regret ever opeining this account in the first place. I opened this account because i was told that the account is working perfectly but here i am going through series of transaction error. How many times will i go to the bank??. This app is wak,1
2021,Terrible,1
2021,Good,5
2021,"Hmmm! To bad the latest of the app is currently bad, I even tried using the USSD code but to no avail, Zenith used to be a very good bank but now I don't really know where to place you guy😢🤗",1
2021,This app now is nonsense. Always hard to login,1
2021,"Service is very bad , keep failing",1
2021,"Your bank is so useless in all ramifications.... Especially when trying to initiate a transaction, zenith bank can be disappointing.... Please don't have anything to do with this futureless bank....",1
2021,"Stupid app from a useless bank,so so useless,and unreliable,if you're reading this, please find another bank to use, zenith Bank is too unreliable",1
2021,The app is not working and the ussd code is telling me that my number is not registered with Zenith bank,1
2021,"This app needs a lot of work, takes the cake for the worst banking app in Nigeria currently, your clients deserves better, very disappointing from Zenith",1
2021,"This App is stupid and frustrating. It only works like ones a week and weekends when you need it most, it doesn't work. Very unreliable entity.",1
2021,"Na the same thing everybody dey talk na, to login na problem. Person no fit trust say e go fit do emergency transaction for the app, since na when the thing feel like to login e dey login. This error is taking too long for you guys to fix sha.",1
2021,Awesome,5
2021,This rubbish decides to work only when it feels like...I don tire aswear.,2
2021,Very fast and protect your data. It has made transfering easy and it also safe to you because your account details are safe and secure while online👌👌👍🙌,5
2021,Very good app.i love it,5
2021,"I am a registered member and I changed my phone only to register via card,it is asking me for token and I don't have also I can't access my account via USSD code",1
2021,Great app,5
2021,"I have been trying to login to my new device and it's gave me two options either card details or hardware token, I tried card options but not working tried hardware token which I had to download an Zenith eToken app so I can generate OTP still to no avail,and now just this evening i have been charged of #1500 for the OTP that was not useful.",1
2021,"Please why are you frustrating my banking experience. Almost 48hrs I cannot sign into my mobile app, internet banking or even use ussd code. It's my business account, please fix this, it's rendering me handicap in my business due to no transaction.",1
2021,Cool,5
2021,It will be better,5
2021,Good thanks,5
2021,"Can't log in easily for days now and whenever I get lucky, to transact is another issue. I've updated, cleared cache, cleared memory and reinstalled still thesame problem",1
2021,Very good,5
2021,User friendly!,5
2021,Best banking app,5
2021,"Have been trying to activate my card it keep deactivating by itself, what's wrong",2
2021,My love for this app only God can say,5
2021,"I have tried downloading the app but it keep acting fun. You guys need to look into this, its really annoying",1
2021,I don't enjoy this app for one's it's always say my account has been locked and i should reset my password and i do it continues repeat something.,1
2021,Very good. Thank you.i have an account with zenith Bank already.,4
2021,"These guys are big time scammers, they'll deduct money unnecessarily from your account without alerting you, they're not even worth giving one star. If you're yet to open and account and considering to do so, please don't for your own good.",1
2021,I just downloaded Zenith Bank mobile app after an umpteenth time...Then to open the app become another Herculean task. Network too poor and backward. This is too bad for a big Bank like Zenith.,1
2021,Nice app. Money 💰Issues made Easy,5
2021,"I have trying to create my virtual card pin, since forever. It's really frustrating walahi",1
2021,"Worse bank app ever, i try to login with virtual card but showing errors i did every possible thing but is not working.",1
2021,I opened zenith bank because is one of the best bank in Nigeria but now I'm so disappointed with their network issues 😑,1
2021,"I tried to register for the mobile banking with the OTP option but only the token and card option were there, and before I registered for the account it was said that I could register without a card or token on the mobile app",1
2021,"Extortion!!! Am now being forced to use ATM card to login into my new device. Even when I got to one of your branch in Enugu, the customer care person boldly told me that I must have ATM card or Token before I can use your app even when I told them that I don't want card. Other banks allowed me to use their app without ATM card. Am closing my account with you people ASAP.",1
2021,This app is becoming frustrating to use. Sometimes for 30 minutes you cannot open it. The history refused to display. Just disgusting relying on the app to transact.,5
2021,Unable to log on to the App. No response. No error messages for 3 days now. Can't carry out transactions. Nothing to write home about. Disappointed.,1
2021,It does not allow you to login your account,2
2021,"Rubbish, total rubbish",1
2021,"The app takes so much time during loging in! Again, I think it would be more better to initiate password rather than pincode in security.",1
2021,Excellent,5
2021,The app at a point stop opening or working,3
2021,I think this app has gone crazy... I use it before without problem but now signing in with my new device is a major issue... In other to sign in to a new device you usually have two options... Token or card details I have selected card details countless of times but yet it shows a hardware token is required... Pls I need u guys to fix this... Or if there is a solution tell me.,1
2021,"W,,,,,,,,,,,",5
2021,Nice App,3
2021,Good,5
2021,"o ,",2
2021,Was once my favorite bank but I regretted it...... When you make withdrawal they'll make theirs.,2
2021,Very good app 👍,5
2021,This particular updated app is irritatingly annoying. It is terribly slow. It delayed me for hours when I tried to make payment by transfer. Please fix this issue or I will permanently forget about using the app and probably the bank too.,1
2021,Relief my stress of going to bank,5
2021,Excellent,5
2021,I can not login with another device apart from the one i use to register why?,1
2021,I can't login my mobile app since whip my phone it keep asking me of hard token which I don't have,1
2021,I like this mobile app,4
2021,"No complaints at all with this app, it serves me well anytime any day",5
2021,Nice app.,4
2021,Good,5
2021,",9 can luu 82:@mm upp my",5
2021,I can't just access the app again it keeps stopping.please help,1
2021,Good app,5
2021,Ok,5
2021,I tried to login but the app says i need to register my device. After trying to register it then says I need hardware token to complete the registration. How do I get the hardware token?,3
2021,The network service is very bad,5
2021,My lovely bank,4
2021,Very good and easy going.,5
2021,Very stupid app,1
2021,I used this app to inactivate my ATM when i tried activating the ATM card it will activate in few second and automatically inactivate it self... Very annoying app,1
2021,Great bank app. Need working on their network server,4
2021,"The app is stupid! It takes forever to login and when it doesn't, it throw up an error message! Please don't tell me to clear the app cache, data or uninstall the app because I have already done that and it's still have problem logging in. Zenith bank can't keep their server 100% active.",1
2021,Stupid bank,1
2021,Excellent,5
2021,This app is nonsense abeg I can't even login They say my account don't exist Y,1
2021,Excellent,5
2021,A good app,5
2021,Nice,5
2021,Good,5
2021,Nice app,4
2021,Fair,5
2021,This is very good and very nice,5
2021,"Just to know if easyloan is no longer working,ive been trying it since yesterday n it has been telling me if i want to pay off my loan which i have done. I have also called the zenith Bank customer care but not reachable. thanks",3
2021,Does not open,1
2021,Pathetic app,1
2021,Imma just say one thing other bank apps don't give me issues like you do why can't I log in always,3
2021,"Hello please am unable to login into my zenith bank mobile app this morning, keeps bringing error and keeps loading",4
2021,The most excelent and best Bank i have banked with so far.,5
2021,Pls this app need an update it's not functioning like before too slow and delay in processing transfers. Thanks,2
2021,My acct Obcm6704,1
2021,"Great app, works well with me",3
2021,Wonderful,5
2021,Please is it possible I transfer with the zenith Bank ussd code without an atm card number... Reason is that I didn't request for an ATM card when I opened the account... So please is there anyway I can make transfer without a USSD code?,5
2021,Excellent,5
2021,Return my money 5474k for what?,1
2021,Nice,3
2021,I can't currently update this app so it's not opening,1
2021,Very useless and worthless app,1
2021,Good,5
2021,I can't install the app on my phone why??,1
2021,Love using this banking app It's awsome Love the bank.....love their app,5
2021,I love the app,5
2021,Reliable and fast,5
2021,"I can't use a newly downloaded zenith bank app because I formatted my phone, it's saying only hardware token can authorise and I don't have token, I want to use my debit card",2
2021,"Why does the app take forever to login, it's annoying. Please fix this. The issue still persists, I've tried everything you asked me.",4
2021,"I use to download this, but the app is too big, you have to minimize and reduce the mb",1
2021,Very convenient,5
2021,Pleasant,4
2021,Good,5
2021,"Not bad at all.. haven't been able to log in in 2 days..""zenith mobile keeps stopping"" is the error message",3
2021,as?a ezza,2
2021,It works perfectly fine now. Thanks y'all.,5
2021,Lovely banking app,5
2021,Poor,1
2021,it is ok,1
2021,Thank you all!!!,5
2021,"I finally notice that this app is the best, since I'm using it I have no issue with it",5
2021,No issue yet,5
2021,Great,5
2021,Good,5
2021,Good,5
2021,"I don't think this is fair, I am using the same device, I just did factory reset , now it's asking for hardware token even though I selected the card option. This is sad.",1
2021,Good,5
2021,"God be with us, zenith plc.",5
2021,"I've not been able use this app since I updated 2 months ago, It's very useless",1
2021,Please how do i add more than one account on my zenith mobile app,5
2021,0😄(,4
2021,Nice app,5
2021,"This is the worst update, to open the app is now a problem too bad",1
2021,"Earlier versions were fast, reliable and efficient but since last update reverse has been the case. App keeps loading for minutes....this is backward in this age. App should be degraded back to last version if it cant be improved on.",1
2021,This app is serving me 100% for all my online banking needs. It's also user-friendly. I recommend it.,5
2021,I flash my phone and i can't use the app again how can i get it to work??,1
2021,Awesome,5
2021,Exceptional,5
2021,Very good experience,4
2021,"This is one of the best Bank app I have ever used, just keep up the good work",5
2021,Dix app is useless please u people should update it,5
2021,An efficient app until some minutes ago when it stopped working,5
2021,Jonestly this app is serving me beyond mybexpectations i just love it.,3
2021,Error in connection,1
2021,I love dis app it helps alot,4
2021,I cant open my app ..it keeps stopping,2
2021,Thank you so much,5
2021,"So easy, fast and convient.",3
2021,Nice,5
2021,I have just opend an account online without bvn and they only sent me my account number,5
2021,Okay,3
2021,Zenith is the best in the terms of transfer speed and all,5
2021,"It's been awesome, easy to use and works well",5
2021,cool,5
2021,This app is saying app has stopped why upon the update is not encouraging,1
2021,Excellent,5
2021,how will i link my both accounts,5
2021,Well i haven't used it tho 😶😅,4
2021,Brilliant,5
2021,"Zenth bank, why customer can't login there app sometimes",5
2021,Coundnt access funds in my account.,1
2021,Love it,5
2021,What is going on with app Sam unable to log in,1
2021,Not opening at all,1
2021,Nice App,5
2021,Good,5
2021,"My mobile app disappeared, and I have been trying to get it back so that I can make a transfer, but no success",1
2021,This app is very okay,5
2021,I don't no,5
2021,Zenith to the world,5
2021,This app will take ages to log in what's wrong with all the team in zenith bank responsible for this very app.,1
2021,The best Bank so far.... Everything go easy with Zenith. Oh' My Bank my everything. I wish you the best.,5
2021,Good app,5
2021,Madddd app,5
2021,Have'nt experienced any issues since i started using this app,5
2021,U)*,5
2021,Good,5
2021,Beaufuii 🌹🌹🌹🌹,1
2021,"Good day, i just updated my debit card on my google play store and i was deducted 200 naira from my account...why? And also it was called ""temporary hold"",what does that mean? Worst part is the email i sent bounced back and your telephone line isn't going through.",1
2021,Awsome app😘,5
2021,"The app is cute, but there is no option for startime cable TV, especially if you want to recharge or pay bill. Pls do something about it. Thanks",3
2021,Good,5
2021,"This app is mad now can't register my phone and asking me for token instead of my ATM Card number, l can't perform anything on it now.",1
2021,Nice app 👍. Can you guys add a notification feature to the app that notifies you even when you are not in the the app.,4
2021,Y I can't log in my zenith app ???,1
2021,Very good.,5
2021,"God bless you more and more, word can't neither qualify nor quantify the kind gesture u did to me",5
2021,They've deducted my money for virtual card but I can't see the card now how I'm going to see it?,1
2021,"Thanks to God who gives me an opportunity to be part of the people who are using this 🏦 (bank), a bank which care for people affairs. An excellent bank.",5
2021,"Your app is having network issue, it delays very well before responding to network. It's really annoying.",1
2021,"Good day,so am just downloadin the app,what do i do next cuz i just opened my account last week.so am rating u 2 blcos i hv not started using it.",2
2021,Wount let me log in without a token that never gets sent to the user,1
2021,Ok,5
2021,Excellent,5
2021,Good apps,5
2021,Its not installing on my phone,3
2021,"Why is it so difficult to download this app, since yesterday till now I couldn't download it.",1
2021,Cool,5
2021,Nice,5
2021,Good one,4
2021,I can't register on the app with my card details,3
2021,Re,5
2021,I don't know why my money has been withdrawn several times today by a loan repayment app that I know nothing about..I didn't authorize any repayment neither did I collect la loan,3
2021,Great work,5
2021,.open acct like savis acct Emenike ejem,3
2021,This is a good app. I enjoy it. I recommend it to every zenith Bank user.,4
2021,Godd,5
2021,Amazing,5
2021,Enable dark mode and fix bugs.. I deactivated my cards but it was still activated. And when transferring bank lists takes time to load atimes.,3
2021,Very low,5
2021,"Excellent in service, from what I saw, is much safer. No easy for fraudsters",5
2021,Pls since march 12 by 11 pm someone was busy takn money from A/c 7300 was taken. from my a/c yesterday again same person try to taken anther money from my A/c with this ID MC Pos IntL- INMMESSAGE-D74D9A-1 sound one is MC Poc IntL-INMMESSAGE-D6F069-1,5
2021,The app keeps telling me request processing error.,1
2021,"My phone was stolen, i got a new device, downloaded the app but can't log in cos am asked to present my hardware token to validate the process. What should I do then?",5
2021,It is very easy,5
2021,Best bank app ever ❤❤❤,5
2021,"Please the number u sent here for calls u are making me believe that is fake because i see no reason why i will be calling and u people will be telling stories about ur bank. Type 1 type 2 just like that without saying anything. I was thinking one can call the bank without charges; but no, u people finied my airtime without even saying anything. I transfered money to a wrong account today and ever since then i have been calling the bank but your type 1 type 2 finied my card. Pls i need my money",1
2021,Good,5
2021,Excellent,5
2021,"Dear Zenith bank, there should be an option for users to be able to access their account manager! I don't understand why I would be using a bank for years and cannot easily access my account manager! Please kindly look into this and include this feature in your bank app. Until this feature is reviewed before you can earn a 4/5 star.",1
2021,I have been calling the customer service for more 4 times now and no responses and the painful part of it is that my Airtime just wasted for nothing and am not happy at all,1
2021,To N Thanks O Re R,5
2021,The BANKAPP,5
2021,Very effective. Weldon,5
2021,"Best bank ever! Working hard to keep the glory of the name, Zenith bank app speaks loud and clear for itself. Quick access, fast transaction processing and with super-duper design. Forever my best choice!!",5
2021,Good one's,5
2021,Awesome,5
2021,"Rubbish app I hate this app, I hate it soo much.. been trying to log in, it keeps saying reset your password to activate your account, I reseted my password many times, but nothing has changed. I'm so furious, I hate zenith bank, I can't do anything with my account.",1
2021,Awesomely cool,5
2021,My app is not working,1
2021,Nice one,4
2021,Everywere good,5
2021,Very good service,5
2021,Zenith bank is a nice place to be,5
2021,Very poor mostly time I can't login to my account,1
2021,Today I can't login no matter what I do What's wrong please,2
2021,"I has a lot of issues compared to other mobile banking apps. I formatted my device and since then it hasn't let me login, i can't even register the device anymore",1
2021,The hardtoken option is a joke and it is making the app very unbearable can't log into it for a while now,1
2021,I have a problem with my login on my new phone they are requesting for token or the other same as the other guy said please fix that I need to use my account I can do some transfer on my phone but I still need the app,5
2021,👍👍😀😀❤️❤️,5
2021,To me it is good,5
2021,Can't log in to my account again,4
2021,Excellent but some micro finance bank are not included in the apps,4
2021,Good,4
2021,Wonderful,5
2021,"There is something wrong with zenith bank, your network as been vary bad with making and receiving transfers",1
2021,Best,5
2021,Good,1
2021,Very nice app,4
2021,Nonsense,1
2021,Good,3
2021,"This app is good but now I don't understand what is happening, I can't login with my card details, it just saying ""authorization failed"" I don't understand",2
2021,Reliable,5
2021,Nice app,5
2021,Good,5
2021,Good,5
2021,"The new update is better than what it was before. Transfer process is seamless. However, I would like to be able have or share my past transactions as PDF or image. Getting an image of your transaction can only be done when the transaction is complete. Implement this and I'll leave 5 star review.",4
2021,Very good,5
2021,It is taking ages for it to register my device after logging in,2
2021,Nice app,5
2021,Good,5
2021,Noble and fine,4
2021,Good,5
2021,The App they giv me joy,5
2021,Good,5
2021,"Its just the best , love it",5
2021,I have been billed N900 now called Google YouTube music. Am I supposed to pay for use of the App,2
2021,Yutube cenal,5
2021,I've downloaded the app but I can't register with my account number.,1
2021,It's impossible to login,1
2021,Easy to use and understand and fast response,5
2021,Faster,5
2021,I cant log in my new device it will be requesting for token and that token is moneythey deduct it from your account are dey doing this please they have another solution to that,1
2021,"This app was good but now fraustrating, Hardware token required even after using the card, it still ask you to input hardware token, it's very bad and frustrating, fix this Asap to avoid bad comments on the bank itself",3
2021,I can't access it with my new device despite inputing my details,1
2021,Good,5
2021,"App needs more utility options, Asides that it has a friendly interface.",4
2021,Always great,5
2021,It good i love zenith Bank,4
2021,Can we open an account from your phone in this app and later get the ATM card in bank ..,3
2021,"Is the best so far,",5
2021,Great app...,4
2021,"Transaction up taken so faster and easier, the apk is really good to the users...",5
2021,It's been work fine all these while but for some days now I am finding it difficult to login. Please do something about it.,3
2021,I tried login in But I noticed that I couldn't remember my password So I clicked on forgot password After filling all d necessary details correctly It continuously told me WRONG DETAILED SUPPLIED Please it's really frustrating,1
2021,Great App I have use it time without number and it really work well,5
2021,Terrible!!!,1
2021,"Very, very effective and dependable although sometimes the app might kinda delay or not responsive due to network, other than that, it's pleasant. Every of my doubts has been attended to. Good job! Keep it going",5
2021,Nice app,5
2021,Is good but need to upgrade it,4
2021,"This app is useless, i have been using this app for a little while, now I try to log in they said my password is not correct I tried about 3 times, now they said "" my account has been block please reset your password to activate your account "" I try to ovef and over again to reset my password through USSD and still sayin ""Your request cannot be completed at the moment please try again later""",2
2021,Fantastic app,5
2021,Why can't Zenith replicate other banks that won't need you to visit the bank to set up mobile app when phone is replaced? The app is not effortlessly at all..... Zenith is bigger than this,1
2021,"To activate and deactivate debit card on this app is a big issue. You activate the card, exit the app and come back, you find out the card wasn't really activated. It's frustrating.",2
2021,I love the bank,5
2021,D update us very very very bad I gave it 5* nd leta deleted it,2
2021,"This is the most useless and stressful bank ever, both the app and the bank is just too stressful, nobody should come and kill me before my time please",1
2021,This updates have done more harm than good... It is frustrating that I can't log into my app since the last 2 updates. Horrible,2
2021,Very excellent! It has eased the stress of going to the bank🤭 Kudos!,5
2021,EXCELLENT,5
2021,Wonderful,5
2021,Good,4
2021,I cant make transfer nor buy airtime from my mobile app. And it started resently,2
2021,The best app ever,5
2021,Chris) vxv,3
2021,"Cool app, but the interface is boring.",2
2021,Excellent,5
2021,I have been using this app for a while and I must say it's a nice one. The only issue I have with it is inability to download receipt of the transactions done.,4
2021,The live chat feature in this app is useless Sent a complaint message over 24 hours and still no reply,1
2021,Great app ever,5
2021,This is an excellent app that has never failed to meet up with my transaction requirements,5
2021,Great,5
2021,Nice,5
2021,I love it,5
2021,too many upgrades,2
2021,This bank have made life easy,5
2021,Cool,5
2021,I just started using it now but so far it has so impressive.I can see my movement of every transactions while I am outside the country.,5
2021,Good,5
2021,Very good,4
2021,I have download this app but it can display on the other apps,5
2021,i have been useing this app for long but sincs i change my phone i can nt be able login,2
2021,Good app,5
2021,It's difficult downloading the app,1
2021,How much u just remove 500 from my account without any notice,1
2021,It's nice app and it was the best to use.,5
2021,Cool thanks for the app,5
2021,Excellent app,5
2021,Effective and easy to use with friendly options,5
2021,"Displays, ""only hardware token can be use to authorize the request""",1
2021,Have being making transfer and the person is not getting any alert,1
2021,Same hard ware token pls wat should I do,1
2021,Beautiful,5
2021,"Opening account and transfer,recharge card",5
2021,Zenith bank have been using this app over a year I didn't have any issues with it. I really appreciate zenith mobile app,5
2021,Great,3
2021,It lovely and nice,5
2021,"Your customer service is trash. What is the essence of having one if it takes them light years to reply people. Live chats are hell too,like what's the purpose if you cant do the bare minimum of attending to people? You guys deserve zero star for this stupid app and stupid bank.",1
2021,"So nice, fast n easy to use.",4
2021,Wonderful I love zenith bank,5
2021,This app is frustrating Trying to register but they said I have account already It's not just working,1
2021,Good best standard bank dat help the universal,5
2021,Good,5
2021,Good app It reduces stress from going to Bank,5
2021,It is very good,5
2021,ᕙ(⇀‸↼‶)ᕗᕙ(…ᘛ⁐̤ᕐᐷ(=^･ｪ･^=)⇀‸↼‶)ᕗ,4
2021,This new update is a total rubbish I format my phone now to login is a problem..it asking for hardware token. Where do i get the stupid hardware token from? Before things were easy,1
2021,"I downloaded the app yesterday so i can make transfers and airtime recharge easily, but I can't make any transaction on it, I've been trying to recharge my line since yesterday but it keeps telling me Authorization failed",1
2021,"Get a Good Application like this, Thanks for your information.",5
2021,"Sweet application...I love it., please in mobile transfer I can't find zineth bank as an option.",5
2021,Its pretty cool using this app,5
2021,They is a big problem on this app try and do something,2
2021,"This app I just useless,been using the app for a while now was working well till the said my password was not correct. How possible password I have been using for a long time. The forgot password is just there for fancy. Fix u mobile banking app or stop using to prevent stressing people now I have to go to back to get hardtoken. The bank doesn't send me any token when i try to use hardware pin and token. Even after changing the password it won't still work when I try to log in",3
2021,I love it,5
2021,Nice,5
2021,I like my Zenith App.,5
2021,I can't login on to zenith bank app..i was locked out,1
2021,Good,3
2021,They always debit me for nothing I was sent money and it wasn't complete they collected more than 500 naira and also the charges And also I transferred money and I was debited two times without even transferring twice and yet the person didn't receive the money The account is really confusing me,1
2021,"I've been using the app over a long period of time. But because I reinstalled the app, for me to sign in with my card it's request for hardware token. I don't have token and it mean I can't access my account for now. It's frustrating.",1
2021,Cool app,5
2021,I try to download the app after everything it said I should download again na wa oo 😂,1
2021,Atimes the app doesn't generate beneficiary name...pls fix this up,3
2021,It's working well with my phone it cool 👍,4
2021,Wonderful,5
2021,App hasn't been logging me in for some days now.,1
2021,"I don't understand this app at though....I bought New phone and I couldn't login into my new device and they requested for e-token pin...after they debt me 1,500 naire ...why all this .... I think I have to closed my account with zenith bank",1
2021,"the method of login should be reviewed. finger print or facial recognition should be used also. until then, u have my two stars. Fingerprint done. You have my 3 stars",3
2021,Please have I almost complitef my account openning with. the Zenith Bank,5
2021,Otp problem,1
2021,Nice!!,5
2021,I am unable to access my account without registering my device with a token code which i dont have When will this be solved,1
2021,"So far the app has been great,I love is...not perfect but great and that's enough.... Thank you Zenith bank",4
2021,"You cannot open an online account, except you are online",3
2021,Its cool using zenith app,5
2021,Nice,5
2021,"Why can't this app run in my phone? Since I downloaded this app I haven't been able to open it, what do I have to do to make this app work in my phone?",1
2021,Good,5
2021,As effected and expect.,5
2021,Good,5
2021,Good app. Buh once I lost my phone and get a new phone I've been trying to open it buh I couldn't it keeps on requesting a token,5
2021,This App is a complete fustration i did factory reset on my phone and installed new one but since then it has been a pain through.i went to the bank to complain and my profile was deleted from the system and still the same problem and i think the problem is from the app please do something about it,2
2021,Abba gombe,5
2021,U need to put more effort,5
2021,Excellent,5
2021,So bad in network . The app is just useless,1
2021,Very good app,4
2021,fabulous,5
2021,It needs an upgrade... it's hard for me to access my account,2
2021,Good,5
2021,Can't login to my mobile App for 2days now......just saying an error occured try again later. The App need upgrading,1
2021,"Awesome, fast and dependable",5
2021,You guys remove money from my account unnecessarily,1
2021,Wonderful,5
2021,I lost my phone and I'm trying to register for the app on my new phone. Turns out that the register device using card details is just there for fancy and I have to go to bank any pay a huge sum to get hardware token just to register on a mobile app. Mtcheww!!!!!,1
2021,"Worst app ever, very annoying using this app. It keep telling me my account is locked. That I have to reset password.. I have reset password more than hundred time and this stupid apps kept repeating it's worst. I hate this app. You guys don't deserve a star...",1
2021,"I've been using this app for a long time and I have had no issues with it, however, I can't seem to be able to use it on my new device as it it requesting for a hardware token even tho I selected the card option and also on my old device, ever since I updated the app, I can't log in. It's always one error or another. Please fix this",3
2021,This app is the most rubbish app have ever seen,1
2021,It's very reliable,4
2021,I can register the mobile app It showing me Try again later network error sine morning Pls help me,1
2021,Very fast and reliable I love the app so much,5
2021,Great,5
2021,Using this app for transaction is very fulstrating they will debit u from the app but u will not receive qny alert at all even the acct u send money to will not be credited,1
2021,"This app is so annoying 😡, after downloading this app I registered for everything but when I try to login it keeps showing me an error occurred anytime I want to login.",2
2021,Why's this app misbehaving of recent?? Damn!,1
2021,Bad,1
2021,"I just updated my Zenith Bank Mobile App. I really prefer the colours and built of the formal App but this one is very lovely. I love all the features. Well done team👍🏻. The updated App is really cool. My bank in my hand✌🏻 Zenith Bank still remains the very best... I can't login again. ""An error has occurred. Try again"" that's that's the error message I have been getting for some hours now.",5
2021,Good,5
2021,"Since the latest update, I can't log in to the app. I can't do any transaction. This is totally inconvenience!",2
2021,"I was using the application and it was working perfectly until i updated it, i presently can't login to the app.",1
2021,Nice,3
2021,Excellent,5
2021,Good,5
2021,It's not working anymore please fix this issue,2
2021,"Zenith pls I need help,am not able to log in with my card details and I don't have token",2
2021,I love the app that all i can say,5
2021,Very good app...easy to use and secured I love it!!!!,5
2021,Fantastic And great Thanks Keep it up,5
2021,Very bad l bought data 1200 yesterday midnight no data and my money did not return,1
2021,This app was great until I reset my phone for some reasons now it's telling me to input a hard token.please how do go about it.,1
2021,"Good app..but once I got a new phone,I couldn't use the app,as it kept requesting for a hardware token. Please do something about this",1
2021,Good bank,5
2021,"I think someone tampered with my mobile app and am asked to reset password, I don't why it's so hard to reset the password very annoying",3
2021,"I try to download the app is not download and try to check my accout on phone is not working and someone transfer money to me i didnt get any alert ooo,am tired and fustrated",2
2021,My poeple my bank Dear verifity Thanks your vary much.,5
2021,Nice app,5
2021,Great,5
2021,More technical to other apps,4
2021,Better than most that I've used,4
2021,Mine don't generat recipet any more,1
2021,It is only me but lately I have not been able to open the bank app on my phone. It keeps trying to connect but nothing happens,2
2021,"I like your security challenges, love you zenith",5
2021,It's really very annoying that I have to always restart my device each time I want to access this app before it can get connected to the internet. Too bad.,2
2021,👍,5
2021,This app is so bad I wanted to change the password instead it was just telling me rubbish,1
2021,Good,4
2021,Nice,5
2021,Easy to use,5
2021,"The worse banking app have ever used, how will I message customer service and someone will join the chat and did not reply to messages... I'm having issues login to my mobile banking app and customer service ain't replying...",1
2021,"Zenith bank is one of the biggest modern generation bank with advance in technology and services . I believe this app will be efficient in service, though i haven't use it in nigerian ...",5
2021,"I love Zenith bank services, you're good",5
2021,Loved the app at first then i got a new phone i can't login anymore it forces me to use a token i can't use my bank card,2
2021,"Wonderful services.... Been using the app since 2016, its serving me a great deal.",5
2021,Great,4
2021,"I love my Zenith mobile bank app. I have only had issues with my card which I can't use for online transactions and the regular debits Zenith Bank charges me is a downside to not using it. All the same, it has been a better banking provider for me than other previous banks of use",4
2021,Make you filter old phones used in login my 3 phones is faulty I cant logon any more,3
2021,Excellent,5
2021,Easy to use and just perfect to me,5
2021,ea,5
2021,Always saying authorisation failed!,2
2021,"It's a great app,though I want to inquire how I can operate my two zenith accounts on my phone.",5
2021,Excellent,5
2021,So good,5
2021,Perfect,5
2021,This app and bank is the best bank ever download your the app and open account with zennith u will never regret it Kudos!!! Keep it up 👍💪,5
2021,Verry nice app,5
2021,Love it,4
2021,"Nice, customer friendly, & reliable app...I rate you 5 stars",5
2021,I really enjoy using this app,5
2021,I downloaded twice is not opening,1
2021,Great Very to use,5
2021,It is writing not user credentials,1
2021,Is Good,5
2021,I cannot carry out transactions,2
2021,This zenith bank app is very inconvenience to my liking .my phone spoiled I bought another one and reinstall this app but they are asking of my token . Pls they should update or do some touches in this app .,1
2021,File type is too large,1
2021,Great App,5
2021,I was facing issue with app now reinstalling it is not getting installed and showing pending. Useless app and not friendly,1
2021,Very efficient in sending and receiving money,5
2021,Fantastic,5
2021,"Fantastic app, I would have given you guys the full 5 star, except for the fact that once you login into the app. You can't log in again with another account, for people with multiple accounts or families trying to use another person's phone, this is not good.",4
2021,I Need More Tools And Options,4
2021,"Simply the best, mobile banking don't come any better.",5
2021,Good app,5
2021,I rated one Star because I don't understand the app it's not like other apps that once you uninstalled and reinstalled it you will have to register it again I bought this phone from someone and she has the app on the phone but when I tried to register it with my details it keep saying that It's already registered with another account that I can't register another account with the same device and I can't register my new card with it 😔😔 am really hot,1
2021,I've not been able to buy recharge cards directly from the app,4
2021,I love 💓❤️💛 it it's very nice,5
2021,Haruna muhamme,5
2021,Good,2
2021,Nonsense,5
2021,i just like it,5
2021,Good,4
2021,Excellent,5
2021,"Best bank, my only favorite",5
2021,Good,5
2021,Nice,3
2021,Very good 👍,5
2021,I really enjoyed the app,5
2021,"It's a good app, because it not stressful",4
2021,Awesome,5
2021,I have always made zenith a better option to all my friends but they killed my trust I made a withdrawer with pos they debited me twice but has refused to refund my money,2
2021,This app is so convenient with no issue after uninstalling and reinstalling it. It works perfectly fine kudos to the Zenith Bank.,5
2021,"Am really not happy with this bank. I change my device and in my new device i was asked to provide an e-token before i can access zenith Bank mobile app. I requested for it and #1,500 was debited from my account. Meanwhile Access bank didn't charge me a dime for accessing mobile app in my new device. This is the reason why people don't leave their money in Banks this days, they rather invest it and get returns at the end of the month, bcoz banks knows only how to deduct the little u are saving.",1
2021,Excellent,5
2021,Bad,1
2021,Difficult to used,5
2021,Good to go,5
2021,"Worst app. Include username and alphabetical, numeric and symbols passwords. Not an old fashioned 6 digits passwords that can easily be hacked and money will get stolen. Include dark mode. And why do I need an ATM card to setup online banking in my cooperate account.",1
2021,Nice finance application for now.,5
2021,"How does this stupid thing work. It keeps telling me to reset my password, even after I must have done that I still can't can't access the nonsense.",1
2021,Just so cool to make transaction,5
2021,"I changed my device and that's the beginning of all frustration with this app, I can't access it no more. I tried logging in and it keeps asking for hardware token which there's practically no way of getting. Even after inserting my ATM details I still can't log in",1
2021,"I cant register my device,,cos its always saying only hardware or pin token can be used,,,.. I cant use the app😫😫😫😫",4
2021,Great App,5
2021,"I deeply regret opening accout with you guys,, you guys are rude .....dont reply to email am feeling fustrated for banking with zenith bank..you people do not care of others I cant open my zenith mobile app,,,it tells me to insert PIN+TOKEN which i dont understand ....my ATM card dont work online and i personally marked the one for online I hate this bank I hate you so much ..when am done with you poeple i will simply block my account and move on to Acces bank.",1
2021,Hmmm data consuming app,1
2021,Wonderful experience,5
2021,Good,5
2021,It's very good and easy to use,4
2021,Nice 👍,5
2021,"The app is really wonderful and very easy to operate, but my problem with the app is that sometimes when I want to update my account information it tells me to input my hardware token which I don't have, and would like to get mine",4
2021,Help me.. is hard to sign up,5
2021,Mmr FF vivff CV. C,4
2021,It's a great app but ever since I bought a new phone my problem started. How come one cannot register a new phone except with a hardware token. Even if you attempt the card option it still insists on using the token. Honestly this is a setback. It's quite frustrating.,2
2021,This app is great i love it,5
2021,Good and very efficient i dealing with online business,5
2021,It's very good and exciting,5
2021,This app is a 10/10,5
2021,A good app.,5
2021,It doesn't want to download into my phone why,1
2021,Love it,5
2021,Excellent,5
2021,"The app is awesome,ever since i have been using it,i got no issue with it",5
2021,Its good but sometimes to buy airtime is difficult try and improve on the network.,3
2021,I love it!,5
2021,"I just have an issue with generating OTP for a very vital transaction, and this has been a significant cause of delay, otherwise service has been superb.",5
2021,Oh,5
2021,Very poor I've been trying to download this app since but its not working,1
2021,Great app! I do my banking transactions with ease. I love zenith bank😇😇😇,5
2021,"I changed my phone to use this app, but kept be on telling me to register device, and could not do that, so what do I do to continue using this app?",5
2021,Adex,5
2021,Nice,5
2021,"This app and the costumer service are useless since yesterday I've been battling with the mobile app because of token that wasn't given to me. I have emailed them and even called no response no help, what is the point of having all this costumer service lines if it cant be of help to do anything. Just useless",1
2021,I installed the app today. And I'm trying to register my account on the app to start doing my transaction on my phone. I done everything. But when ever i want to transfer money through the mobile. The app will be showing me error. That get me confused. Please can you fix it for me? I really need this. I'm tired of going to the bank to make transaction all the time.,1
2021,The app keep requsting a hardware token to register my new device. Its really annoying,1
2021,"Please I don't like this why are you people debiting my account do I owe you. Please refund my money, what this you guys.I didn't do any business with you please stop it.",1
2021,I love it,5
2021,Execellent,5
2021,Excellent,5
2021,Cool,5
2021,Nonsense,1
2021,Abubakar lauwali,1
2021,Tested and Trusted! ( Zenith Bank ).,5
2021,"Zenith Bank are not encouraging at all, I have been going to the bank for the past one week since I opened it.To get a card and to upgrade my account but to no avail. I managed to secure a virtual card, first I was debited no card number I managed to retrieve still I haven't been allowed to create a pin talk more of to use it. And I have tried several times more than I can count. I have tried several pins. Zenith Bank is really terrible. THEIR EMPLOYEES SO MANNERLESS AND LAZY. ZERO STAR FOR YOU.",1
2021,"Pls, how can i resolve autentification failure. I was asked to try agan later several times. I did and was not successful. Thanks",3
2021,I cant sign up or register on the app just because someone already used my device and sign up his account... i dont get it. That's wack!!! I just got a new zenith account so i have to get a new phone too??,1
2021,Excellent,5
2021,"It can be very frustrating, especially since you have to download another app just to get your otp and just check your statement of account would take ages and when it shows it would just disappear again, this app needs to be worked on",2
2021,"The app is okay but it has been frustrating me since from yesterday....I can't open the app and I tried using my debit card it has been giving me issues I'm really pissed, I can't even make a transfer with my phone, I've tried calling customer care too but they're just wasting my airtime...this is annoying honestly",3
2021,"I love this app, it is very nice..",5
2021,"I have been try to login in my account details on another device it keeps saying( you cannot login on this device, it is registered to another profile) Did zenith bank not make provision on what will happen if a customer decides to change devices cause I just don't get it Pls I need ur reply on what to do",3
2021,I hate this app zenith bank mobile app is a scam I really hate how frustrating this app is,1
2021,Nice,5
2021,"Is not fast at all since last week i have been downloading and if refuse to be downloaded, I you open account on it , using the app,they won't send you bvn , that's the only problem",3
2021,Zenith Bank,5
2021,Bllii,3
2021,Please where can i get my token,5
2021,I cant login to my zenith app it says that the account is locked and av reset it like three times,3
2021,Fast and reliable,5
2021,"Am so much impressed with the comments I from other app users, please keep it up. My question now is it only zenith Bank customer that are beneficiary of loan in this app?",1
2021,I really enjoy this app because it comprises of many important things that brought about easy access to your account.,5
2021,Zenith banking is fast.,5
2021,Good,5
2021,"Very Lovely, a friend advised me to open a zenith account and so far the interface has been great, I have but a question however, if I open a zenith account via this app, do I need to go to a physical bank to confirm it's creation? Also, do I have to upgrade the account if I desire to have credit transactions concerning huge amounts of money?",5
2021,"Its handy, thus it makes transactions easier just that sometimes mostly weekends, theres always service unavailability",4
2021,Well secure website,5
2021,It's a great app but need to improve in home refreshing so dat it can show new incoming money,5
2021,I lost my mobile phone and my account details is in the phone i want to reopen the account with another number pls,4
2021,Bad experience after updating the app yesterday,1
2021,If there is zero star i will give this app its total waste of time i can't transfer money no matter how i traid always authorization failed mtswww 😡😡,1
2021,I'm still on it,5
2021,Zenith bank is simply the best. .,5
2021,Nice,5
2021,Best bank💓💓💓,5
2021,Please I'm unable to register this app each time i try I'm receiving a feed back telling me that there is no pending registeration found for this account.,1
2021,"I got a new phone and I'm unable to login back to my account again... It's really frustrating, for the past few days now I'm unable to make any transaction because I can't login back to my account. This is really bad, You people should try am verify this issue for me ASAP",2
2021,It's easy to use an,5
2021,is a way of easy banking,5
2021,My name is Jason udon from Abuja I'm the m d in agric company in Abuja,5
2021,Can I use it without bvn?,2
2021,Please i make a transfer from my zenith account to a person on zenith also for goods not knowing she is a scammer how will you help me to get my money back,4
2021,Please which one is account password and transaction pin? I'm registering for the first time.,3
2021,"Signing in issue Why do I need a hardware token because I'm adding a new device , old phone's faulty and I can't do anything here",3
2021,Nice keep the good Work 🤲👍,5
2021,Good,4
2021,"Everytime I try logging in, it shows ""Request Processing Error"", I have contacted you guys via email, but you keep saying I should turn on my data like I have no idea how to use a phone. Also, y'all blocked my account because you said I was having cryptocurrency transactions, when? where? how???",1
2021,Why your app always tell me to enter token ? Where will I get it please?,1
2021,Thumbs up👍,5
2021,Trying to log in and it takes me through the process of using my card last 6 digits and later says I should reset my password under settings. Where is settings on the interface if I can't log in yet,1
2021,This is the fourth time I'm downloading this app Any time I want to register to it It's always telling me that I'm not active for it,1
2021,Hello @zenithbank I have been registered my phone so now I have changed new phone but I can't login into my account please fix my issue,1
2021,Masha Allah,5
2021,My bank app is bring token or card details and since Novemberber that I changed phone it hasn't given my the token . Am tired😩 is there a solution?,1
2021,Nice app,5
2021,So lovely,5
2021,Why do u debit me 1500 for token. Pls answer me quickly 😒,1
2021,Simple user interface.,5
2021,"Yeye App. The app has been saying: ""Network not available. Reconnecting"" since.",1
2021,Awesome app,5
2021,So good,5
2021,Best,5
2021,Very poor quality and inconsistent. Iam disappointed.,1
2021,It's good app and very easy to use but have been having issue with it lately.... I want to login to my new phone but the app is showing that I'm yet to logout from my previous phone. I can't access the phone now because it's faulty. Please how can I go about it.,4
2021,"For the past two days, i haven't been able to log into my zenith mobile app.. anytime i try it just keeps loading without logging me into the app or it just says ""Error occurred"" please fix this issue ASAP!",2
2021,It's great. The best mobile app i have ever used.,5
2021,Best banking app ever.. this app made life so easy for me ..the best part is i got to increase my transfer limit to whatever amount i want..thanks zenith bank!,5
2021,"I love the app oo, buh there is one problem am having with it.....I forgot my password and tried it so many times...then I remembered and now I saw forgot password and it not working... pls wat wrong with it is not opening",2
2021,Real nic and ok,5
2021,Good,4
2021,Great,5
2021,Nice app ♥,5
2021,Super and timely in need,5
2021,Perfect and excellent. Thank you always Zenith.,5
2021,I have been using this app. After changing my phone i cannot log into my accont,4
2021,Thanks again,4
2021,Excellent,5
2021,"The app is a waste of data, i download it and it tells me to syn it with my phone which i did then it telling me that i should input my card pin, after that, the next message is that i should get a token before i can access it.",1
2021,"After my last app update, it's asking me to register my device with hardware token",4
2021,Email bank statements not going through since December. Please is there an issue with my app?,3
2021,What a lovely app,5
2021,Zenith bank is good,5
2021,Nice app,5
2021,"This is onfair ,they dedote my money from my account and send it to some app without my pamission They remove #478.98 from account today,is onfair oooo....the following day they remove #503 that is not good at all.. Ooo",1
2021,"I must confess that the app is very good, a friendly interface and easy to use. It is not a brain cracking one, though. Nonetheless the only issue i have with it is 'THE STATEMENT OF ACCOUNT GENERATION' I wouldn't know if one could generate statement of account without visiting any of branches. Lest i forget, i can't login my details on the ZB mobile app that is newly installed on my device because of the hardware token is requesting for. I believed changing of my device could have caused this.",5
2021,What a nice app,5
2021,Good,4
2021,Fast and easy,5
2021,Awesome,5
2021,This device use to work well but now when I got a new phone nothing seems to work again,1
2021,Good,5
2021,I can't login on my account cos it keep requesting token even after I selected card details,1
2021,The best security you can have is zenith,5
2021,Dyw and wpw rl jackson our lpgs,4
2021,I saw this bank app online and I opened this app today which i deposited some amount of money in it..but now am finding it difficult to transfer money and even to register my account properly,3
2021,"I love Zenith App, intuitive design, user friendly and well design",5
2021,Uh yeah I just got h y you keep you in,3
2021,Yes up,1
2021,. Can c,1
2021,Excellent,5
2021,You welcome.. Though I thought you will tell me to send my account number 😔,5
2021,Good Application,5
2021,"I can't log in, it keeps telling me it'll send me a token to register my device and I haven't seen any, this is the first time it'll do something like this and it is very annoying.",1
2021,Ok,5
2021,Nice,5
2021,Best app,5
2021,I love this app but the BIG WIN is not working after NGN5000 deposit i didn't see anything called bonus,5
2021,The app is working perfectly well,4
2021,I tried to register my new device but it's not working,1
2021,Wow perfect,4
2021,The app is not opening,1
2021,Amazing,5
2021,Good,5
2021,Enjoyable and smart,5
2021,I don't know why the app is telling me to do an hardware token which they never gave me before my device can be registered. This app is so in-app. Please let it be corrected in time please cus I just got a new phone and I need to open my old account back on the app 😡😡😡😡😡😡😡,1
2021,"My account is locked and ve tried all means to unlock no way,at the entry page nothing of such to click in other to proceed to other options it's so disheartening",5
2021,Good,5
2021,Just look at the mb i had to pay just to get a mobile app for my bank transaction 🙄,1
2021,Good,1
2021,"This app is the best, very fast uninterupted network and reliable.",5
2021,Excellence,5
2021,How do I contact the customer service????,5
2021,Download app is taking too long,5
2021,Great 👏🔥💯👍👏🔥💯👍👏🔥💯👍👏🔥💯👍🎉🎉🎉🎉🎉🎉app,5
2021,Good,5
2021,The app is okay..,4
2021,Great idea but very poor execution. You should get an expert Product Manager to review your app and help you out. There is a major contrast in the app.,1
2021,Fantastic,5
2021,The app is good but when my phone spoil and I have off my card on app before it keeps telling me that I have registered it With another phone since then it has stopped working,3
2021,For better ways,5
2021,"I changed my phone and it been 3 months, I can't log in with my new device. I have input my 6 last digit of ATM CARD yet no way rather telling me I can only use token.",1
2021,Please why am I not able to use more than one account on the app?,1
2021,"I love the app, very security aware. Issues with hardware token are understandable in this age of scammers.",5
2021,i cant log in my zenith app,5
2021,"The best banking App anywhere, any day. Zenith Bank... The best bank in service delivery and satisfaction!",5
2021,Wonderful app,5
2021,I love the app anything is good but my problem is even i pressed remember me the app is not remembering me i have to re write my password and is actually annoying pls fix this problem,4
2021,Awesome 👩‍👩‍👧‍👦,5
2021,The app was working perfectly well until an update was required and I can't log in again as it was requesting for an external hardware before I can log in.,1
2021,Pls i need help i lost my former ATM card n so i blocked it now i got a new one i can't login anymore even after changing d password what I'm i not doing right i need ans pls,3
2021,Excellent,5
2021,Bad App Bad App,1
2021,"Very annoying app, after flashing my itel A56 phone I can no longer sign in even when the network is stable, it continues to ask for hardware token and pin. Then, I entered the hardware token, only to tell that account doesn't exist.shame on the producers of this software! With my ecobank app it's easy ride.please do the needful and stop embarrassing people with your fake app.thank you",2
2021,Good,5
2021,"I downloaded it twice, i couldn't see it didn't open, instead of opening it was downloading again.",1
2021,Pretty good,5
2021,"Nice app. But i couldn't use my Virtual Card to login the app, why?",5
2021,Excellent,5
2021,Nice.,5
2021,The app is very feature packed but is very frustratingto use.. firstly.. i cant increase transfer limit without using hardware token which i dnt have. The other option of using debit card does not work. You cnt force everyone to buy hardware token when we can use other option. Other bank dnt do this. 2ndly my app has been having issues with transfer for a while now . List of banks wont display to choose from..,2
2021,I cant lregistet .y account with my atm card when did you guys start that,1
2021,"I write to zenith bank today dated 7/2/2021 with a bitter heart, I just received a debit alert no amount specified but with a balance of 29000 and my previous balance was 34000. On December 21/12/2020 I was debited 11,400 of a purchase I never did same this morning again. 5000 was debited again for a purchase I never did. I have gone to the bank to complain and was told it takes 50 working days to resolve the issue. Pls and pls I will like zenith bank to look into it. Thank you",3
2021,"Good Please, i bought a new phone and am unable to access my zenith bank app because its referring me to my old phone, so how can i deal with it.. I need to access it on my new phone, help",5
2021,Tried logging in but I couldn't keep saying hardware token needed.,1
2021,Nice,5
2021,"After using for a while,This app force me to buy a token unknowingly after putting my last 6 digits of my ATM my 2300# was deducted from my account and still couldn't open the app",1
2021,So nice fast 👌,5
2021,"This app used to work well, but it's been two days since I've been unable to log into my account, after typing my account number and password it just gets stuck there. It's really frustrating, please fix asap because I can't make important transactions due to this",3
2021,It's good as an app but I think you people should work on SHOWING OF BALANCE after every transaction!,2
2021,Very good,5
2021,Nice app. but can not generate session id of deposite,3
2021,Wholesome,4
2021,It,5
2021,Fryeq,5
2021,More,5
2021,Great app,5
2021,Good But try to update version,5
2021,I forgot my password so i tried to change the password which was successful but when i try to login.i will be told that to reset my password which i have been countless time.pls what should i do...,2
2021,Amazing mobile banking app keep upgrade it,5
2021,I love this App,1
2021,Good,5
2021,Very useless app how can I not login with my card details? This is rubbish,1
2021,Very nice and easy to use.,5
2021,fantabulous,5
2021,Am sorry to give you one star that's how deserve,1
2021,Zenith Bank some fools deducted money from my account now and direct me here,1
2021,Always trying to help,4
2021,Not happy at all because after downloading the app on my phone to enter my wife's details I can no longer enter my own bank details,3
2021,My experience is superb now,5
2021,Fairly good,3
2021,"Nice app, but you should consider adding black theme to the app background. That would be a nice update.",4
2021,It is the best it work well,2
2021,"Ok so my phone got lost, I got a new phone, downloaded the mobile app again, I tried registering my new mobile through my card as that's another option but doesn't work, I was asked to insert a token, I don't even have a token, so it means changing phones for zenith Bank is a crime, what a bank, oh I wish there was a zero star, cause the 1 star giving is complimentary.",1
2021,"Your App is good, I would have rated it 5 stars perhaps, the App can download recipt for every transaction done on it.",3
2021,Why must you use hard token?🤦🏽‍♂️,1
2021,"Have not been able to login eversince have upgraded the app, it's so annoying, ,I had to delete and install again but still the same, this is tiring,pls do something. If I had known I would not have upgraded it",1
2021,great ap,5
2021,imagine to download the app nah war. what's the essence of mi request for token then🤔,1
2021,Please how do i generate token?,2
2021,"I give it one 🌟 because i like the zenith bank from the beginning but now this app want me to dislike the bank because you can't register the app with card or delete the account when you change your phone except they'll tell you to use heardware token, that's not good at all and you most pay before getting the token, please fix this issue 🙏",1
2021,I enjoy the app,5
2021,The best!!,5
2021,Fraudsters! They use this app to defraud you. Thieves!,1
2021,Very nice 👌,5
2021,Good,5
2021,Best app. Very very effective and well designed.,5
2021,Best,5
2021,Good app,3
2021,My pocket at always,5
2021,The best Banking App in the world,5
2021,Is taking time to download is been showing pending since,1
2021,Nice app real time access,5
2021,"My phone got formatted, and I tried reinstalling the app, but I got an error that I had to switch device as I have reached my limit. I did try to ""switch the device"" but another error popped up, stating that I needed a hardware token to complete action. I do not have a hardware token. I have always used my card plus pin. I wonder why something as minute as this has a somewhat tedious process.",1
2021,"This app is annoying, it has been working on my other phones but as I changed phone, I can't even register my new device What is wrong with this app, mine says "" only hardware token can be used to authorize this request.",3
2021,Very fantastic,5
2021,I hid my account balance and it refuse to show back ....pls I need feedback,3
2021,"I can't get my bank statement from my app... whenever I try requesting for my bank statement, it says it has been sent but I never get to view it in my email.. please work on this",2
2021,nice app ..but i don't know what is wrong if i login with my last digit card num.. is not working...they say that only hardware token can authorised the request...??? I don't know what's my pin token to confirm...??,3
2021,"How exactly do you set up fingerprint authentication? Everytime i try, the app crashes. There are no options in the settings either. I can log in using my password without issues but would prefer to use the fingerprint option.",2
2021,V good.,5
2021,So much useful and prosperity,5
2021,"Nice app, love the bank",3
2021,Ok c,5
2021,this app is a mad app,1
2021,Am thinking of business,5
2021,My bank my everything in here I love the app.,5
2021,Been using the App for a long time until recently cant login with my phone again. I dont understand why. Please what can i do to solve this problem?,1
2021,B the r. . Me vt me v to g ..,3
2021,I love this app cause it very fast and responding,5
2021,Very good application,5
2021,A really good programmed application,5
2021,Quintessential!!!,5
2021,I experience that they use to transfer money and received money,1
2021,I love is app i just want to said that GOD no go shame us zenith bank GoD bless my bank zb hapiness 💪❤❤❤na confirm ooooo,5
2021,Love the app it works perfectly,5
2021,Nice experience alway with this app. Kudos to zenith. You guys are doing well.,5
2021,I tried to login with my Card and they are compulsory asking for token which I don't have.,3
2021,Good,5
2021,I think about me,5
2021,"Nice app, i use it to pay some bills ussd can't perform but sometimes slow in response, takes time to login. I had to uninstall my previous app and download new one because of this same problem, hope to experience a better service this time.",5
2021,I'm facing a big challenge of which I can't get my registration complete. Please you people should do help me out for God sake!,3
2021,Good,5
2021,You guys can be annoying sometimes. But most time. They don't disappoint.,5
2021,I use my card in atm and it did not dispense and i was debited,1
2021,Is not connecting,5
2021,Good,5
2021,"As a mobile app user of other banks, ur bank App lacks features and hope u have a befitting update for the standard of the bank.",2
2021,Account access impossible on Android 7 with otp timeouts. No useless pop-ups but what use is that when I can't access my damn account till funds messed up?! Expected more from the acclaimed apex Bank. Hope this twin problem isn't visiting Android 8 among other versions.,2
2021,I can't transfer using your app. Please fix this!,1
2021,Cool,5
2021,Good,5
2021,Serial Device Activation Failures But then there's no point writing a complaint since SEVERAL users have complained bitterly about the failure to activate a new device due to a senseless back-and-forth between token option and card option. This app used to work like a charm but the dev has ruined it.,1
2021,To me zenith Bank is one of the best bank in Nigeria when it comes to customer service,5
2021,Best finance app,5
2021,"Please my app has not been opening since yesterday, please is zenith bank have network issue?",5
2021,So much good to people And it gives joy,5
2021,"The app is very annoying, stressful and useless. I had to reset my phone for certain unrelated issues last year, I reinstalled this new version and behold I was required to input a token or a card and pin details. I did the card and pin but it keeps insisting I insert a hardware token. Even now I changed my phone and the same problem is there I can't log in, because it is still the same thing. Aside that I can't make any transaction with the app when I had it. It will always say authorization failed. There are two main issues First: there isn't any online process to get the token, you can't even get it through USSD code Second: the card option is useless, frustrating and little or entirely untapped. I used to love zenith bank app for it's flexibility during use, now it's totally useless as the whole process is annoying and it's making me lose interest in zenith bank.",1
2021,"It is beautiful works well,also zenith Bank as far as am concerned,is 2nd to none in Nigeria I trust zenith bank and in my 16yrs of being a customer I have introduce a lot of people to zenith Bank and they are happy with zenith services",5
2021,"Great app, the only thing I will recommend is that there should be dark mode. Zenith all the way 👍❤️💯",4
2021,"Ever since I updated my mobile banking app i've not been able to make any useful transaction with it. The option to choose Account destination isn't there or didn't pop up at all, it's so frustrating I have to use my small phone to make every transfer without getting to save receipts. Please fix it",2
2021,"Money was sent to me since yesterday but couldn't receive alert,ans even try calling customer care to know what is going on but is not reachable.ohhh this so annoying 😫😫",3
2021,"I change my phone, and now i cant seem to log in on my account because they're asking for a token which i can't even seem to get also and the card option is not helpful, please help cos i really need the app. I use it almost everyday",2
2021,My problem with this app is that after changing phone i cant activate it on my new phone it keep asking for token... How can i get it,2
2021,good,5
2021,Really trying to install the application but still not able.......,2
2021,I am proud of this application,5
2021,The app is very poor not user friendly,1
2021,"i cant log in to this app even when i log in, it closes by it self",3
2021,Best,4
2021,Very difficult after using it for a while I was forced to buy a token to continue using it then I stopped using so don't rely on this app(I have been trying to chat with you it takes 30mins for an agent to be available and takes 15 mins or more to respond sometimes they will be no response I'm just tired I even tried to reach you on twitter is even the worst,2
2021,"I have the app on my phone already for my savings account, I need another one for my corporate account because I can't access my corporate account on my zenith savings account app, how can I do it please, I need another app for my corporate account",3
2021,Would have rated it zero star.. I can't even register without it giving different error languages. Waste of time downloading it,1
2021,Wonderful,5
2021,I can't login,2
2021,Fast and reliable.,5
2021,It's a great app,4
2021,Please oo i cant do transfer on the mobile App both the code and mobile app and have go to nearby branch to complain times without num but they did not find the solution please help me oo am getting tired of this!!!,5
2021,👍,5
2021,Very nice and helpful,5
2021,"_, o",5
2021,"Simple and easy banking, kudos Zenith bank",5
2021,Ok,5
2021,Not fast,1
2021,After registering the application my acct is still showing inactive why,3
2021,Not installing due to its big Size,1
2021,I was unable to register with my new phone,2
2021,Useless,1
2021,I changed my phone to an iPhone and I tried downloading an app but it says that it still installed in my android phone which I don’t have acces to anymore so because of that it’s not downloading. What can I do?,2
2021,"Design In my best interest, good job",5
2021,The app is ok Please a payment was made to some app but declined please how do I get my money back,3
2021,Excellent,5
2021,"Terrible, can't log into my mobile app. Can't reach customer service for assistance, cant get anyone on the online chat to help. I'm stranded, it's frustrating. Not good.",1
2021,ABCD if you know,5
2021,The app is super good but I can't use it anymore after I lost my phone along with the sim card I used to open thd app now I can'tl login the app with new my phone can i get some help please,4
2021,I wanted to open an accout but i can't,1
2021,Why can't i login with my debit card pin... Only token pin and I don't have.😣,1
2021,Very Useful,4
2021,Good,1
2021,Zenith Bank ur charges is tomuch Please how can I close my zenith Bank account Because the rate at which u people remove money from someone account 😡 without any message 😤,1
2021,Very good App,5
2021,Awesome,5
2021,"The app worked just fine with my old phone, but I changed phones and tried to register new device and used the card plus pin method and now it requires a token, it's really frustrating.",4
2021,I bought a new phone and I wonna use this app on the new phone but it's telling me register the device which I did ...i was instruct to input my card last 6 digit .which I also did but unfortunately it's saying it's only hardware token I can use for registering my new phone Pls for what ? This nonsense,1
2021,I am not able to open my app account. It keeps telling me i cant use my pin to activate my account. It keeps telling me it is only with pin and token,3
2021,"Despite the fact that I have changed my password successfully severally,when I do open the app,it still shows my account is locked, please help me to rectify it",1
2021,Not so good,5
2021,Great,5
2021,Great 👍,5
2021,Effective,1
2021,It's nice and good but I try to open it on my new phone but is asking of token and I didn't open with token on my old phone,5
2021,Nice app nice 👌👌 fantastic,5
2021,"Excellent app. Easy to work, and nice looking.",5
2021,Is nice,5
2021,🥴🥴🥴,5
2021,wonderful app easy to use,5
2021,It's an amazing app.... but recently I haven't been able to Login,3
2021,A good App,5
2021,Thuggish if if rough 7h,4
2021,"Nice and lovely app.... I chose Zenith, anytime , any day....",5
2021,I love zenith,5
2021,Excellent,5
2021,"Honestly this is the worst mobile banking app as far as I'm concerned. I'm highly disappointed. Despite people's complaint about the malfunction of the app since last year, no improvement till date. It's quiete unfortunate.",1
2021,Very important,5
2021,"I couldn't merge and update my account number with the zenith mobile App since I changed my phone. It keeps asking me to provide my token which I never make us of, it's frustrating. And to cap it all, one customer service representative I spoke with was busy asking for my BVN. What's the relationship between my complain and BVN?! I hate going into the banking hall because of covid-19 ""wahala"".",1
2021,"I can't download the app, is there any other way to go about it?",1
2021,Unable to activate and use virtual visa card,4
2021,Very easy and reliable,5
2021,Great app 👍👍,5
2021,Good so far,4
2021,"I cant send money it shows me unauthorized...very frustrating, ussd is my saviour",1
2021,I love it... E dey give me joy,5
2021,Awesome!!!!,5
2021,It's good,5
2021,Excellent,5
2021,I love Zenith bank,1
2021,"Am finding it difficult to login with my phone ever since I installed another one. It has been requesting for hardware token why the option I chose was registering my phone with my pin and last six digits of card. Please what should I do, I hate using ussd code for transactions.",5
2021,Is useful to transfer money to one bank to another,5
2021,Helpful excellent,4
2021,Great,4
2021,Why cant i download the app?,1
2021,"This happen to me last night, Zenith Bank deduct 500 from my account, for nothing, absolutely necessary nothing, or do they want to start another service account for us 😠😠😠😠😠😠😠 I'm really angry",1
2021,Its the best,5
2021,Excellent thanks 🆗,5
2021,Easy to use and smooth UI,5
2021,I can't sign in,1
2021,Its quite helpful,5
2021,Good,5
2021,👍,5
2021,"I can log in using my finger print sensor, thats so cool.",5
2021,Am cool with it,5
2021,Very good,4
2021,You can't use the app without a bank token. Of what use is the option for card details. Please work on this or simply removed if it's not optional,1
2021,It's super and much easy to use.,5
2021,It is now impossible to register a new device with card details as we used to have it. A hardware token is being required even when one opts to use solely the card option to register a new device. Please can this be looked into?,2
2021,No place to chat with the customer care,4
2021,Better,5
2021,Good,5
2021,Very cool to use,5
2021,"Good,",4
2021,"This is very annoying and stressful I had to reset my phone for certain unrelated issues, I reinstalled this new version and Behold I was required to input a token, now the token isn't the problem, there are two main issues First: there isn't any online process to get the token, you can't even get it through USSD code Second: the card option is useless, frustrating and little or entirely untapped. I used to love zenith bank app for it's flexibility during use, now it's a total hassle",1
2021,Thank,5
2021,"I love this app but still need a little work, for example, if i generate a receipt and a message come in to my phone at the same time, the receipt will just go away without saving it, another thing is that there's no way to generate a new receipt if mistakenly delete it from phone and need it later. Please fix this. But over all, i love thia app. Thanks for the reply appreciate, but i can only do this on my 1st account and not on the 2nd account which are tied together on my card. Pls fix.",5
2021,"One of the best banking apps. Easy, Fast and efficient",5
2021,"Am having a problem with register new device, and you can only do that with token and i did like token. pls fix the issue as soon as possible thank you",1
2021,I tried to login into the app but it's showing me token method that other devices has been logged in to my account please try fix the problem,1
2021,Excellent,5
2021,Excellent Stuff,5
2021,"Hi, yes best easy banking app, nevertheless pls i suggest something should be done about this app. As the bank is one of the best in west africa. Let the app takes after such",4
2021,I am one of ZenithBank supporter,5
2021,"I applied for a loan and 2050 naira was deducted from my account on 14/01/21, uptil date nothing has been done, please help to look into it so that it can be rectified. Thanks",1
2021,"I don't understand if it's a new update or what, but ah just redownloaded this app into my phone and it's acting contrary to what you people are advertising. I just tried logging in, and I'm been told to register my device. I chose to input my card details and now I'm been told that I can only complete the action by I put a hardware token, which I don't have or have need for.",4
2021,I love the application,5
2021,Good,5
2021,"MY BANK ZENITH BANK, PLEASE KINDLY EDUCATES YOUR CUSTOMERS WELL, I SYLVESTER ONWUMELU WENT FOR MONEY TRANSFER AT ZENITH BANK EZIUKWU RD. ABA ABIA STATE, AFTER SUBMITTING MY TRANSFER FORM OF N25000 AND N20000 TO DIFFERENT CUSTOMERS,UR STAFF WORKER TOLD ME THAT,CBN ORDERED THEM NOT TRANSFER ANY MONEY LESSER THAN N100,000 , WHILE I DO TRANSFER LESS THAN N10;000 AT OTHER ZENITH BANK, PLEASE KINDLY EDUCATES ME MORE ON THIS ISSUE TODAY 19/01/2021 . THANKS",2
2021,"I tried to login and it refused. Asked me to reset my password which I did, yet it locked me out.. I tried to chat live, for an hour now, still waiting for an agent.. That's bad. I wrote to Zenithbank email.. Still yet, no response.. Pls your services are just too poor.. Do something about it..",1
2021,"It will be ok,I think so.",2
2021,This is good an perfect application,5
2021,"I decided to open an account from the app. When I was done, the app created about 8 different accounts for me. Which do I use?",2
2021,Every time I want to register it says my account is not active... Pls I need quick response from Zenith bank plc.,1
2021,After upgrading my phone Im finding it difficult to register. The app is always asking for token while the card option is available You can do better This app is pooor When it comes to changing devices .. Tch,1
2021,Very efficient mobile banking application,5
2021,I love the app. But i'm unable to send my bank statement to my history.,4
2021,I cant login through my new phone cos t keeps requesting for hard token even though I hav an atm.. Im too busy to visit the bank branch,1
2021,This app seems to have taking me back when am about to download the app,1
2021,No able to download,1
2021,Fix Re-registering On Replaced Device. I once enjoyed your good services from mobile app but those days are gone after changing my phone. How on earth do I need hard token while I'm in possession of my ATM CARD? The options are CARD or Token. I have card so why do I need hard token again? Please do something about it.,1
2021,"I gave it two stars cox the app keeps crashing since last year. I couldn't log in to view my balance, transaction history nor even transfer to family and friends. I haven't tried USSD option cox its inconvenient for me but since your app keeps crashing I think I'll have to switch",2
2021,"The application is excellent, and very easy to use. Transact anytime and anywhere you want.",5
2021,I love the upgrade please include a spot where when saving beneficially one can write the name of the owner of the acct,5
2021,Nice,5
2021,"Good app, and easy to use I have not heard any issues with this app",5
2021,This is rinbrotos,5
2021,It's awesome!!!,5
2021,OK a lil,5
2021,Good,5
2021,"Since on the 3rd of January I found it difficult to make use of this app, whenever I send money it will appear that (Authorization failed), please help me solve it out.",3
2021,"Useless bank , trying to do an serious important transaction ,but it has not open since till now. So annoying 😥😥",1
2021,I can't register via otp,3
2021,I try to register my account is not active working as usual,5
2021,Thank you it's fantastically,4
2021,I can't even install it just keep eating my data,1
2021,I can no longer take picture of my bank statement unless you deduct a fee? Trash! Tbh. Why did you remove it?,1
2021,Good banking,5
2021,Like it,2
2021,Trash bank... Does not allow you to use your debit card to buy what you want online.... Avoid,1
2021,Vary good,5
2021,Enjoy it and always makes my transactions easier from my house.,5
2021,Execellent service,5
2021,Good,3
2021,I really love it,5
2021,Good app,5
2021,I can't download the app,1
2021,"Why the difficulty in using my profile on a new phone, its so annoying please help us do something about it.",1
2021,Not yet texted,5
2021,This app sucks walai,1
2021,Good,5
2021,I can't register my new device unless with token? This is really bad. Why can't I register my device with my card details. Banking and transacting with Zenith is becoming difficult by the day. For a token I'll have to queue and spend the whole day. Allow card registration please,1
2021,Zenith bank app is very very good and excelent. One touch money out. The app guide against fraud. It will detect any fraudulent act.,5
2021,"This apps is superb except network issues from service provider. Apart this have been receiving unusual text messages deducting my money on a daily based Have not activated anything or any online transaction with goggle, pls stop/deactivate it. Check tro my acct details you will see the deduction.",5
2021,"What is this error am having when I downloaded the app at first, it says only hardware token can be use. The app doesn't work why?",2
2021,Nice,5
2021,Good enough,5
2021,Keep downloading without Installing and wasting my MB.🚶‍♀️,1
2021,"Zenith Bank is the worst bank you can ever entrust ur funds with .they just allow any firm or company to take funds from your account without even asking for you if you made any deal or transaction with the firm or company in question.i have been a victim of this casualty.not even once or twice its concurrent.nd this nonsense happens anytime i receive a credit alert.its as if they are monitoring me Ps:i have proof of this.DON'T BANK WITH ZENITH,THEY ARE THIEVS.my 5 🌟 is for my writin not theirs",5
2021,PLEASE AM NOT RECEIVING CREDIT/DEBIT ALERTS AS AT WHEN DUE. COULD YOU PLEASE RECTIFY THIS ANOMALY. THIS HAS BEEN ON IN THE LAST THREE WEEKS.,5
2021,Good,5
2021,Nice App,5
2021,The best bank in Nigeria I wish you the Best,5
2021,Very Good,5
2021,The App is good really enjoying it but my problem is displaying the full amount on the top screen is absolutely unacceptable. Please work on that.It must have an option to display or hide account balances. Thanks!! Richard,4
2021,It's working very fine and good,5
2021,What kind of bank is this .. Been requesting for my mini statement of account on my mobile app for over a day now .am yet to get it. Right from the moment I I updated the app.,2
2021,Very interested,5
2021,It wasted my time but I got what I wanted,4
2021,"I would have rated you, even above 5 Stars; but for some issues. After making transactions, and generating the Receipt, I can't SAVE or SHARE the Receipts. If you click on SAVE or SHARE nothing happens. Is there anything else I have to do, before they are activated.",3
2021,I like zenith welcome,5
2021,Just change my phone and find it difficult to register my new device. Please help and going to the bank shouldnt be an option.,3
2021,"I tried to create my hardware token but its telling me the phone number am using is not correct,pls explain better to me because the number am using to receive alert is still the one am using",5
2021,nice app,5
2021,"This app is bad especially when you buy data bundle , there no option for Data of your choice. I tried two times buy ordinary data plan.i end subscribe to 2go. Why data bundle subscribition option only go for 2go.",1
2021,Awesome,5
2021,Jamesaudu,5
2021,Fantastic,5
2021,N. ʘ‿ʘ(ʘᴗʘ✿)(ㆁωㆁ)((ʘᴗʘ✿)(ʘᴗʘ✿)(｡•̀ᴗ-)✧(人*´∀｀)｡*ﾟ+( ╹▽╹ )( ╹▽╹ (ʘᴗʘ✿)(人 •͈ᴗ•͈)(ʘᴗʘ✿) you want to withdrawal from my wife and人 •͈ᴗ•͈)(ʘᴗʘ✿)(ʘᴗʘ✿)(ʘᴗʘ✿ It will)(ʘᴗʘ✿),3
2021,"I lost my phone before and now I have recovered it, i downloaded the app back to access my account, and i put in all the required details but it is still not allowing me to access my account, they are asking for token pin and i don't have token, I have put in my card details but still I can't access it",2
2021,Fantastic mobile application I ever downloaded. As a matter of fact I have been doing transaction for more than 100 times without failure Thanks you for your awesome work,5
2021,Excellent,5
2021,It's now working perfectly here,1
2021,This bank is so much smothe and fantastic for the whole world for me and i think for everybody self,5
2021,Good,1
2021,Make sense very easy to make transfer,5
2021,Nice work,5
2021,"I'm very disappointed from this bank I was Debited from ATM machine twice since on 5th June last year and I didn't got the reverse since then to my greatest surprise this is the worst bank I ever seen, the customer service care and support both email and online voice banking are not active working I never knew the bank can stole from the customers. I'm disappointed of this whole thing!!",2
2021,Perfect,5
2021,I still don't know why you guys collect up to 500naira for stamp charges,1
2021,It keep downloading I dont understand,1
2021,Why is there an option for card details but only token is allowed!? At the end of the day I have to get to the bank? then there's no need for the mobile app,1
2021,Why would u ask for hardware token to login to my bank app?,1
2021,Are don't trust you,5
2021,",s",5
2021,Is not registering on my new device,1
2021,I like it,5
2021,Quick and easy to use.. beautiful app layout.. best bank app I've seen 👍,5
2021,I dont know why am finding it hard to download the app on my phone. Please how do i go about am using tecno LA7. Please help me.,1
2021,Fantastic easy go,5
2021,"This app doesn't work! Anytime i try to open the app, it keeps showing network error, or network reconnecting despite having good network on my phone and successively opening and operating other bank apps. I tried Uninstalling the app and reinstalling it, the problem persist.",1
2021,I like the application but I am trying to make use of it but is not working properly please l need help.,5
2021,Have been using app for a while and then changed my device now I can't login to app using card because it's always asking for hardware token why is this,1
2021,Good app💯💓,5
2021,I have never experienced any problems with this apl it's works perfectly well for me,5
2021,Success,5
2021,Wonderfull,5
2021,The app dont want to download in my phone but the is sufficient data,1
2021,Nice app,5
2021,"This Upgrade is so useless, I wanted to login to my bank app through my other phone, you requested for my Card Pan + Pin, I entered everything, yet you are still requesting for hardware Token, Zenith Bank is useless, so you want me to purchase the hardware Token before I can do any transaction, by this Monday, I am coming to close my account ASAP, YOU DON'T EVEN DESERVE A 1 STAR",1
2021,Love play store Thanks,5
2021,Nice,4
2021,I appreciate your efforts and information about all your activities. Salisu Ibrahim Sharifai,5
2021,Good and fast,5
2021,I like it,5
2021,Great experience,5
2021,"The app seems to work well, but the whole user interface looks subpar. It's not what I have come to expect from a bank as big as this. I would really love to see a better looking, more detailed and possibly feature filled app for a much better experience. I'd gladly updage my review to 5 stars. This app has come a long way and it is beautiful rn. These complaints from November, 2019 have all been taken care of.",5
2021,"Its so annoying , because i changed my phone i cant access my own money again without a token? Hmmm pls i do not have time to visit d bank. Pls and pls remove dis whole token of a thing if not u'll lose ur customers",1
2021,Not too bad,3
2021,👍,5
2021,Your app is nice but has no option for biometric authentication for payments. Pls upgrade,1
2021,I love it n it very gud it doesn't disappoint me,5
2021,"Can't not login the app anymore, it's poor",2
2021,"I'm sincerely embarrassed to expirence consistent failure of your applications to enable me to open an online Account. It keep telling me I cannot ignore ""Gender"", STATE, BRANCH column. But the COLUMNS won't open neither the Title column. After several trials, I gave up. Please someone should attend to this.",1
2021,"Bad network I can't even open the app,since today I have been trying to send money to someone the app is show me network connecting.",1
2021,Good morning. Pls i opened an account online and immediately was given my account number. The following day I transferred money into the account which I got the alert and yesterday I sent money into the account and haven't seen the alert. I've also been trying to download the mobile banking app online but couldn't,1
2021,"This bank app is useless cannot log in into my acct for weeks now,d first tym I started using it,it was very nice but now is nonsense.i think I need to change this bank for Christ sake",1
2021,Good using,5
2021,This app does not respond. Why upgrade to a version of poorer experience. I have not been able to log in or even move past the registration 1/3 phase. I hope you will attend to customers request while you fix your app.,1
2021,It's really great and useful,5
2021,Great,5
2021,Best bank of the year,5
2021,It's convenient,5
2021,Really easy and simple to use and understand,5
2021,🤐🤐🤐🤐,5
2021,Good app,1
2021,Very accessible and easy to use,5
2021,Excellent,5
2021,I like that,5
2021,"There should be an option to login more than one Zenith bank profiles on my device. I have more than one Zenith account and both are registered for mobile banking. But as it turns out I can't login my oda profile on my Fone even wen I've logged out of my current profile. Its Keeps sayin ""a profile to a device""... it's so medival. So I have 2 get a new device for each Zenith bank profile I want to create? Wow. OTHER BANK APPS PROVIDE DIS SERVICE. I shuld have thought twice b4 openin anoda Z acct.",2
2021,It's difficult to change device,5
2021,This app is useless i hate it 😠😡😡,1
2021,One of the best apps I have come across so far,4
2021,This apl is calm,5
2021,Loving it,5
2021,Very reliable.,5
2021,Nice,5
2021,Transaction make it easier via using this appllication.,5
2021,"I really like the app, it's so nice and easy to operate. Definitely one of the best banking apps out there",5
2021,Easy to use,4
2021,Is my pin necessary to open this apo Because i opened it online and i wasn't given a pin Number,5
2021,It's okay,5
2021,Very nice app,3
2021,It is unfortunet i ca'nt use my mobile app again telling me that my account has been blocked,5
2021,Excellent,5
2021,Nice one,5
2021,Good app,5
2021,"Nice app, I rate it three Star. My problem is, I can't log in anymore, I reset my password countless times",3
2021,Best anytime anyday,5
2021,Nice app,5
2021,Am having difficulty registering on the app. Keeps saying invalid credentials. Pls what makes my desired password and pin invalid?,1
2021,Easy to use and convenient. I love it.,5
2021,"What sort of rubbish is this now!!! , Made no transportation today at all except use the pos on 2nd January 2021, what sort of nonesens is are you guys performing eeh, are you telling me Now that I am a ghost deducting my own money without using my card behind myself back? Seriously this is unbelievable!!! ""I am so mad fr frinking mad. Do I need to otedo's daughter or dele momodu of the president family member before some little issues like can be attended too? Why do we have you guys as bank fo",1
2021,I downloaded this app more than three times it keeps repeating,1
2021,Smooth and easy to use,4
2021,Zenith bank,5
2021,Very disgusting now. I cannot log in. Always telling me the app can only be registered with hardware token and when I use hardware token it says the token is locked because of too much logins. I don't even get it,1
2021,Excellent,5
2021,For days now I'm trying to login which one is token number again some one can't just register in peace or what,5
2021,"Used to be a good app but not anymore,where am I going to get the token anyways",1
2021,Good app that i perform my transaction,5
2021,Excellent,4
2021,Superb and unique,5
2021,This is the best banking app ever,5
2021,Good,3
2021,It reject my atm pin,2
2021,Great,5
2021,Zenith Bank,1
2021,Good app,5
2021,"The app is good,but slow installing",5
2021,Excellence,5
2021,"I changed phones and it has become a problem for me to even get on the app, it says i need to use token before activating the mobile app on a new phone. I've had to migrate to another bank because of this difficulty, fix up!",1
2021,"Bad app. I'm disappointed, Trying to download this app for four times but it refused to install so this app deserve one ratings...",1
2021,Can't use my app,1
2021,Does this app help you to have money,1
2021,×#Consistently .5 ✨🎖 🏷🎄🐩🗻,1
2021,It s easy and realisable,5
2021,"The app is good for me but i don,t no for others",5
2021,Nice and easy,5
2021,Excellent,5
2021,"Amazing, Awesome,easy,fast and trusted,Am really glad to download the app.",5
2021,Great Banking I need Salary Advance Pls,5
2021,The app downloads double times without installing that's really bad,1
2021,It is a secured online banking app good enough.,5
2021,Very good,5
2021,Good app.,5
2021,Very interested and impressive,5
2021,"The app was properly built and it's very easy to navigate. Good UI and UX, I enjoy using it.",5
2021,Its annoying It keeps saying I dropped wrong details when they are correct,1
2021,Good,5
2021,Is nice bank!!!!!!! Good enough!!!!!!!,5
2021,Yet to comment bcus l am a new customer. Pls l don't know how to activate mobile app,5
2021,"Why must registering a new device require hard token pin and the most sucking part is that the hard token u people usually send is alphanumerals which can not be imputed? Why all this unnecesssary stress and on top of that the card option doesnt work, it really sucks please",3
2021,really nice 👍,3
2021,I hate this app the worst banking app ever works only once,1
2021,Welderring,4
2021,Manage,3
2021,It's cool,5
2021,Good,5
2021,Useless bank fraud bank You people should better send back my 5k that you guys debit me on 8 of December 2020 I'm sick of wasting money to bank every 7 days . Fraud bank send me back my 5k and close the nonsense account . I always rate zenith bank as one of the best but you guys disappointed me .,1
2021,Good,5
2021,Please include eazyloan on the app,1
2021,I had a problem signing In but it's all good now 👍,5
2021,Been personally wait for the hiding account balance features,5
2021,Great app. Easy to use and very reliable too.,5
2021,Registering on it does not work if not it is showing the code,1
2021,Good,5
2021,I opened an account online and I downloaded the app but when I try to register ut tells me my profile doesn't exist,1
2021,Superb,5
2021,Very nice,5
2021,Sad,5
2021,"Terrible Terrible bank, am sure the app works fine but how would i know, I cant register my device, it doesn't accept my card details and I can't get token because outside Nigeria and i have been calling and mailing zenith bank for weeks and they seem reluctant to help out now am a million miles away and my money is stuck in an account I cant access because they wouldn't even lift a finger to help me register my device to use the app. Too poor Zenith, just too poor, you guys should do better!",1
2021,Very woeful,1
2021,Good and easy then enjoyment,5
2021,Very good,5
2021,This app is bad i download it more than 3 times and it continue to redownload,1
2021,Cant install the app on my phone,1
2021,"Ive never used any bank app before, but this experience is awesome without any headache whatsoever...",5
2021,Fool app,1
2021,Good,3
2021,nice app,5
2021,Outstandingly Unique app,4
2020,Please I lost my sim and am not in Nigeria I want you people should help me find out if my account is still save and working I have tried emailing you people but ur not replying,5
2020,"Bad Application Same problem with me now I changed my device recently and I could not use the new app simply because it requested for a token instead of providing card details which is what am used to with former app. But what becomes more worrisome is the fact that this new app allows option of card details if one chooses such option but by the time I input your card details, it will still ask for the token again thereby making the card details option irrelevant.",1
2020,Nice,5
2020,R Ed's,4
2020,Ft. Bb BBC vvu vu ll.p,3
2020,Awesome,4
2020,"Too many modification of an App leads to a neglect of some function, use of card pan/token/otp should be reviewed all together.",1
2020,L396.,5
2020,"The most useless App ever,,, pls u guys should try as much as possible to make this App lively,,, how come u created such a useless App and allowed customers to download it with over 60mb. Too bad.",1
2020,Good,5
2020,Very good and fast to use,5
2020,Opy and/c fy me eiyy you,1
2020,Ok,5
2020,Excellent.,5
2020,Excellent,5
2020,"Dear Ma/ Sir, Kindly assist me to resolve the issue am having presently with my app moble set because I upgrage the phone and for me to enter the second process is not going and me using it for long. My first moble phone is infinix X551 Later x655 and presntl is x627 and can we do to resolve the issue now because holiday start from tomorrow and is needed for urgently us. .",1
2020,Excellent,5
2020,Very useless app I can't transfer or do anything with it only to check my balance.😡😡. Customer service very bad. I was humiliated,1
2020,"ZBN holding holding should be includedto enable buyers and selling and fixed deposit should be included with 30,60,99 days e.t.c",5
2020,Nice App,5
2020,I like zenith bank app is good to av on phone for zenith bank costomer I like it,5
2020,More improvement,5
2020,Very good,5
2020,Very nice,5
2020,"I am really disappointed! I restored my phone recently but when I tried to login using my card details in disallowed me saying that the same phone I was using is not registered ! And if I try to reregister it , it says "" hardware token can be used to authorize this request""",1
2020,Very much good,3
2020,Good,5
2020,"Excellent, keep it up",5
2020,Manner,5
2020,Good app,4
2020,"I changed my phone recently,so I transferred my Zenith app to the new phone so when I wanted to log in it was asking for card number and pin or token number,I don't know anything about the token number they are asking I input every code I know that links to my bank but no working I input my card number and the pin but not going through,I even downloaded another app but still the same, I seriously don't understand and also the normal code is not also working for me have not been able to transfer or do any other thing and going to the bank is frustrating,like seriously I need a solution.",3
2020,Trash... I opened an account with Zenith based on reputation but the reverse was the case... from the indoor bank services to the ussd to the mobile app all trash.... never connects...,1
2020,"The new upgrade to the app requires token to access my account. Why? Why isn't there an option to generate a transaction receipt on the app? I had needed this several times, it should be the usual practice. Please fix!",2
2020,aliyu.saadu.kano.adeste.alkuri,4
2020,Excellent,5
2020,"This app is not too good enough to be on play store, because I've been unable to register since I downloaded the app. Since I requested for an OTP I've not seen any message from my bank.......",1
2020,Wonderful ❤️,5
2020,I love zenith Bank app...,5
2020,"Can't log in........Very bad update, requsting hardware token which is very unsual for most of the app users....",1
2020,I need ur account now,1
2020,I love it,5
2020,Good for receiving mobile alert,5
2020,the best app ever but please we need the load opinions so we know the terms and condition thanks and please how can you pay back your easy loan money,4
2020,I habe always found it easy to use the Zenith mobile app now I tried using my new device to login the app and it'll request for a token after I've provided my card details y'all should fix this 🙏🏻,1
2020,"Zenith bank is the overall best bank ever existed! My account was hacked on sportybet and depositing on it is automatically with my Zenith card or via bank automatically, Immediately i dial *966*911# and followed the procedure, all debit transactions was stopped immediately on my account!! Olorun yomi o, thank you Zenith Bank, together we grow.❤️❤️❤️❤️❤️❤️❤️❤️",5
2020,"One star. Not good. I've been trying to log in on a new phone. To register with card details doesn't work anymore. Asking for hardware token. I've tried creating one, but it's been unsuccessful. Does this bank even know that our money is stuck with you. I can't do the transactions I need to do. It's year ending, there's so many expenses to sort out. You're just ruining it for me.",1
2020,Wonderful I've never had issues neither errors 👍,5
2020,Ever since I downloaded the app on my new device I can't login cause they keep asking for token instead of accepting card details,1
2020,Great app.,5
2020,"Before it will tell me an error occur i uninstall and reinstalled but now is telling that my account is locked i should activate my account or reset my password,which i try changing my password yet is not working.",1
2020,Very ok on Internet banking,4
2020,Adequate and fast,5
2020,Awesome 👌,5
2020,Ever since I logged out of my other phone I cannot access my account on my new phone,1
2020,Please help me I need my money back I was debited and I wasn't given the money I went to bank and the promise to return the money but up till now I have not gotten it back,5
2020,Easy money app,5
2020,Cool,4
2020,The app was ok until I changedvmy phoneabutted .I have tried to register my phone using the card option but it is not going,4
2020,"I'm not pleased with the way this app is doing this days...i changed my phone and needed to register the device on the app but couldn't...is asking me of a token and I didn't receive any🙄 I think the be way is to switch to another bank because i can't even make transfer up to 100k in a day with the 966, so what the point",1
2020,Very very annoying when i decided to switch phones,1
2020,Nice,4
2020,"D app has been very helpful n easy to work with but ever since I changes my phone it's just not complying. 1. I am using an infinix hot 10 now but it saying I am registered with Tecno kc6, meanwhile my former fone is not even Tecno kc6. 2. If I try registering it with my card details, it keeps telling me that it's only allowed with pin-token which I don't even have. Etc....",1
2020,Nice baking,5
2020,I was trying to register but it's demanding for otp and I can't really remember it so how may you help me so u can be able to register and use the application,1
2020,"I changed my device recently and I could not use the new app simply because it requested for a token instead of providing card details which is what am used to with former app. But what becomes more worrisome is the fact that this new app allows option of card details if one chooses such option but by the time I input your card details, it will still ask for the token again thereby making the card details option irrelevant. Who has the luxury of time to go and be queueing in the bank? Not gud",1
2020,Easily To Bank On,5
2020,"This new upgrade is nonsense.....I jus change my phone and it's telling me to register my device again. This is nonsense and total stupidity... Now it's no more card details, I have two get useless hardware token from bank.... This is bad for zenith bank....I soon leave you guys... rubbish",1
2020,Ok l,2
2020,"I recently updated my phone and tried reinstalling this app, but couldn't and was recommended to get a token. This is really annoying. I walked to the bank to see the possibility of fixing the issue so as I can continue using the app but the branch I went said they don't have one and that I would have to get it in another branch if I must use the app. It's so annoying, my other banks don't make one go through this stress. Please try to stop this ambiguous process and simply allow one to use the app provided one's ATM card is still valid. Access for instance gives you access to the app even without ATM card. Please do the needful Zenith bank before I run out of patience",1
2020,You can use the app to be manage a mortgage,3
2020,Could not install.,1
2020,Excellent App,5
2020,You are simply the best.,5
2020,It no working showing invaid contridential,1
2020,Good,5
2020,Very apt,4
2020,Zenith,5
2020,I am a fashion designer,5
2020,"Zenith bank Nigeria, why all this issues",1
2020,To register with debit card the app is requesting for otp and nothing is sent to my phone. Why is it so ?,1
2020,"your app says I need to change password before I can access my account. why are you guys asking for card number and card pin number before I can change my password? Well, for security reasons, I won't be supplying thar information. I'd rather uninstall the app. Today is 24th December, 2020. So I decided to try the app again. I have worked on changing my password still, when I try to login, it tells me 'your account has been locked. Please change your password to activate your account. Bad",2
2020,Nice work,3
2020,Is good to banking with you,5
2020,"This is where digital banking is made easy and simple, keep up the good work zenith,its nice banking with you!",5
2020,Zenith is Great,4
2020,If I should tell you am not tired of this app then am telling lies. I have installed a new one since the phone I was using before got lost. Now am trying to log in but it isn't going through. I have sent email I was asked to call their direct line in which I did but throughout the call it was advert upon advert without speaking to the customer care agent. I went to live chat but no way. I can't log in then how do I make transfer. Even the USSD code is not going through for me. I am tired o.,1
2020,Perfectly ok,5
2020,Good,4
2020,"I hate this app , it worked once and then stopped working It's better you create a better app",1
2020,Best,5
2020,I can do transfer what is the problem,1
2020,This app is always unresponsive. You could only use it once in two to three days. Embarrasses you when you need it most.,1
2020,Always serving,4
2020,"I got a new device, and I can't use my card to reactivate the app. It says it can only be done with a hard token. Not everyone wants a hard token, please. I'd rather not use the account, if I had to get a token to do this.",4
2020,"Nice,Interested and desirable app for uses",5
2020,"Plz I try to log in and it says my account is locked even after I have reset my password it still won't open, what should I do",1
2020,It's make the transactions essay for me,4
2020,Not bad,4
2020,Good,5
2020,Please do I get to pay from using zenith app? Woke up this morning to see that 1270 has been deducted from my personal account. Please can I get explanation for this? I use other bank apps and nothing like that has ever occurred....,1
2020,Very good,4
2020,Fantastic,5
2020,"Please I am unable to access my mobile app, this is very bad, USSD code not functioning, I requested for account balance still nothing, please look into this ASAP.",1
2020,"When i wamted to register again, i was instructed to make a choice between toke and card details.I chose card details option, but the registration process wasn't successful.. The response that showed up was that 'hardware token is needed for the request'. I have been using this app on my phone before my phone was reset and i didn't get this kind of alert when i registered then... What can i do now?",4
2020,My de best choice,5
2020,Is very important to every yon,5
2020,This app is a big failure... God forbid,1
2020,What a very good app for banking,1
2020,It cool and easy,5
2020,Five escort pool,5
2020,Since I change my phone I can't log in again,5
2020,I have been trying to log in my profile on another phone I got it is giving telling me to log in. I tried logging in with card details it said I should try token now I am logging in it is not going through I don't even understand it honestly,5
2020,Fantastic,5
2020,The numbers tp type in the token to transfer is not showing under the space for the tolen . Please update,1
2020,I have been unable to login with my my new phone since yesterday i have been calling customer service but you guys are not answering. I am very angry,1
2020,I filed a complain and up till now no reply,1
2020,"Its kinda fraustrating, sometimes they say something u dont even expect to be true, like how can they say i should reset ma password to activate my account (which password exactly)?",1
2020,I've tried so many times to download the app but i just can't and i don't know why,1
2020,It said my account Is locked and that I should reset my password which I did but it's still the same,1
2020,This app is much good to me for me i love it,5
2020,"I just opened an account(savings) with Zenith Bank about four days ago, from then till now I can't download this Zenith Bank mobile app. It's really hurting. It's of no use if I can't make use of the app. Please I implore you to kindly help me out with the solution. Thanks.",1
2020,"Stopped working since last updated. I've uninstalled and reinstalled the app twice, still the same issue.",1
2020,I tried registering my account on my device but won't allow me because i have already registered another account on it Please i need help,1
2020,"This app has been good, until recently I can't use the app to do transaction. I always receive ""Authorization failed"" what's the issue abeg?",4
2020,Good 6,5
2020,ñk r for,2
2020,"I cant even access the app cause of hardware token rubbish,i need assistance",2
2020,Jabikhin,4
2020,Awesome,5
2020,Very bad... Since i upgraded i can't even login anymore... Saying something about hardware token.. I'm frustrated,1
2020,Great improvement on the app. Kindly include settings for user to create exceptions in recurrent transfer schedules e.g i want a standing-order to pay Mary on the 28th of every month EXCEPT December in which she should be paid on the 20th. Please 🙏. Thank you for your great services,4
2020,I've tried logging into my mobile app for the past two weeks but it's not opening... I cleared cache and even reinstalled the app but it's still the same problem... I have as well sent you a mail but no response... Can you help me out pls?,2
2020,"This your application is bad,i find it difficult down load .this we be my 5th try",1
2020,Its not opening,3
2020,Katsina,5
2020,Why is it so difficult to login. I have been battling with it for hours.,1
2020,Good,3
2020,Lovely and perfect,5
2020,Banking made easy!,5
2020,Good app,5
2020,What is happening this morning why can't I login my app,1
2020,Impressed,5
2020,Awesome,5
2020,Easy banking nice one,5
2020,Nice app,3
2020,Is good,5
2020,Cool and easy to use app,5
2020,Excellent,5
2020,I recently find it difficult. It always insist on token however I prefer to use my card details. Infact.......,3
2020,Very good and intresting app,5
2020,good job,5
2020,I don't understand this app yet,5
2020,Ur7 e rm e,3
2020,Cant sign up this app is useless,1
2020,My younger sister tried to access my mobile app with the wrong password and I've tried to change the password and access my account for days now but it's not working and it's really frustrating. It's a good app tho and it has been working fine before this incident happened. How can I rectify this please,3
2020,Good,5
2020,I don't really know why this app is making me disappointed...i have try different passwords to register but the app is still showing me that the password is not strong enough..i don't really get this..What is really wrong.,1
2020,Great,5
2020,"The app was good b4 nd working perfectly until my phone wiped off,nd i install it again but wen i tried to login,it saying register device,but all my attempt to do so is asking for hardware token,where would i get dat",1
2020,"Why Zenith can;t make things simple for us we costumer, what do zenith mean by Token or no Token every time we want to install APP? Very good app",5
2020,What kind of app is this so useless am disappointed,1
2020,Awesome 👍👍👍,5
2020,"Does little for an app that takes up so much space in phone. The app size is just too large in my opinion, hence takes up a lot of data to download making it seem like it has world class features but it only does the basics, nothing spectacular.",2
2020,My best bank always,5
2020,Cc,4
2020,How can I put in my passport photograph since am far from home and the bank is not over here,2
2020,The best bank with friendly staff and secured banking.i love everything .,5
2020,Kept taking 60mb for upto 6times and still not installing...for me that's theft.,1
2020,I'm going to Uninstall the app after this comment. Why would I need Hardware or Card to register for the app. Why can't you do like other apps that have SMS OTP code or email. I use a cooperate account and I don't need those stuff.,1
2020,The app is great,5
2020,Uudhi,5
2020,It's make life easier and faster,4
2020,Its has finally worked thank you zenith bank,5
2020,Very good,1
2020,Very good condition,5
2020,Zenith bank what is wrong with your app It's annoying and frustrating. I can't log In It's telling me something went wrong And I make transaction daily Please fix this because it's very annoying Ps: I've uninstalled and installi it severally,3
2020,Good,5
2020,To log in is always an issue. Even at dire situation. And i cant generate recipts why??,1
2020,Its ok,5
2020,Nice,5
2020,Good and reliable,5
2020,Good,5
2020,Nice work done,5
2020,asee,1
2020,I am happy to zenith,5
2020,It use to be the best and you guys can lose customers Why do alert come in late someone has sent money to me since morning and it has not enter pls what is happening,4
2020,It's great and good way to easy getting banking services.,5
2020,Pls what is going on with the Zenith mobile banking app this morning I have been trying to update it but no way and my internet data keep going,1
2020,I will suggest should there should be a savings feature included in the app for customers to keep their money over a period of time,4
2020,Terrible!!! Transaction history hardly display... I refresh over and over but sti nothing shows up... This is the worse expirence I'm having with this app... Please work on it ..,2
2020,I love this app,5
2020,Good app,5
2020,For some days not I have not been able to login I don't know why it's so bringing my business down you guys should work on it please,2
2020,Awesome,4
2020,Best,5
2020,"I can't login into the app, only hardware token can authorised the request.. I don't understand again..",1
2020,U are the best,5
2020,Great,5
2020,Zenith bank app has been good until recently... takes till forever to sign in. Please fix this asap. It's quite annoying,1
2020,Very poorly,5
2020,"Despite the heaviest data this app consumes, it's still the useless app ever. Is not opening, not working at all or will show error. Uninstall and reinstall still the same. Wasting of data and time.",1
2020,Zenith bank Neva give me things to worry about,5
2020,Good,5
2020,"I tried to register my new phone but it says ""only hardware token can be used to authorised this request"", and I have never had a hardware token, pls help me look into this, I have been using the app before now, you deserve 5 star",3
2020,Very good,5
2020,I am unable to install the app on phone don't know the reason after it downloaded completely it give a feedback of unable to install.... What could have been the issues?,3
2020,I love this app and this app is one of the best app that I have ever seen,4
2020,Good,5
2020,"Well for me is not working. I can't see my account balance, or making transfer with the application.",1
2020,Good and easy,5
2020,Nice app,5
2020,Good formula,5
2020,"Authorization method is only PIN + HARDWARE TOKEN. You guys stopped CARD PAN + CARD PIN method of authorization, I can't login since I updated my app because of that. Please I prefer the old version if so",1
2020,This app is very simple and easy to operate and very reliable,5
2020,One of d best banking app... So easy to use,5
2020,"I'm highly disappointed with the app. I wrote a review this morning ( 14/12/20), it was removed. I wouldn't know how. Zenith Bank mobile app uses to be the best but not anymore with this last update. I can't log in without making several attempts. As an Engineer, I transfer constantly to my workers. That has become a tug of war. If nothing is done to correct the error, you may lose a lot of customers. Truth is bitter. If you like you can remove the review again. The app is working fine now.",4
2020,Stress-free 👍👍👍👍👍,5
2020,Awesome,5
2020,"I have not been able to open my mobile app for some days now. I have uninstalled and reinstalled still it's not working. It keeps saying ""error please try again later"" Please help me fix this because I need to make some transactions on my mobile app.",1
2020,Can't login in my mobile app again since when I updated the app for a month now,1
2020,Can I open account with this app,2
2020,"Downloaded the app and unable to register my device. For the Pin+Token option, I'm not getting any token. Then for the Card Details option, its saying I need a hardware token. Why is that?That's unfair! Registering a device should be very easy. I'm so frustrated right now.",1
2020,Great,5
2020,Best so far,5
2020,"I find this app frustrating, I am never able to transfer money, it repeatedly says I have exceed my daily transfer limits",1
2020,I'm not happy at all after installing n using my token which I was charged 2500 I can't log in again please I people should do something,2
2020,Please and please i am trying to login my details its telling me only hardware token can be used to perform this transaction and i have no idea what that is i need help please,1
2020,"I love everything about my bank, so I will say best to none. Am enjoying everything about this app.",5
2020,"Why is my app delaying i have tried logging in it just wont untill i re-download it again , it works for a few days and then stops tells me an error has occurred ,until i redownload again please it wasnt so before it started December 2020 .",2
2020,2 star because have been using it before and it's cool... Phone got wiped and I installed it back.. Now I can't register device with card details.. Asking me for hardware token.. What is that hardware token pls??,2
2020,Fast and reliable,5
2020,Cool,5
2020,A great job very user friendly,4
2020,Love this app,5
2020,Very nice,5
2020,Good,5
2020,Very good App i must Say but am always getting this authorisation fail notification each time I want to do a transaction please what do I do about it Thanks,4
2020,"I was unable to login to the app, while I do so with other bank app with the same network and at the same location.",1
2020,Excellent,5
2020,I cannot log in into my new device and i have a card .. what's the problem please,5
2020,I love zenith!,5
2020,Strong best reliable bank. I love zenith bank nd pls i need d code checking my balance nd transactions,5
2020,Cool,5
2020,It's very nice,5
2020,Poor customer service,1
2020,"I have not enjoyed this app cos of inconsistency, sometimes it logs in most times it doesnt, it has even kept me stranded at shoprite before, this is ridiculous. So work on it, even right now i cant login, it just keeps loading and loading till i get tired and exit.",1
2020,"Nice app, easy to use.",5
2020,Best App,5
2020,Smart one,5
2020,Great,5
2020,I have the same experience as Olatoye Olumide. I have not been able to sign into my app since I updated it. The message it keeps displaying is that there is an error. Going to the bank for every singular transaction is not exactly funny. How do I resolve this?,3
2020,"I opened an account with zenith Bank isale igbein abeokuta branch and i was told my acct number will be sent to me but i did not see it till now 2 weeks now, would u help me out pls",5
2020,Very good,5
2020,Cityznbank of nigeria....lay pay,5
2020,This app is giving me a whole lot of stress imagine I can't login again on another phone ever since my phone is stolen,1
2020,Please fix this bug the app is having network connectivity issues most especially to glo network,3
2020,Okay thanks,5
2020,Nice app!,5
2020,Can't not download it.,1
2020,Very good,5
2020,Excellent,5
2020,"I wish to register my displeasure at the deplorable state of this mobile app. Registration use to be easy with only card details and so on, now we're made to enter into the already congested banks to generate hard token.... Please return back to your old method of registering. Thanks",1
2020,You have to go to bank for hardware token whenever you change device,1
2020,"This app has been working quite nicely until recently I would log in and it takes forever to open, often times it just keeps running like the it couldn't connect to the server or something else. It's so annoying that the once wonderful app has become lagging.",5
2020,Best,5
2020,Excellent,5
2020,Am trying to login it's showing account locked reset password and login again have done that still it's not working,4
2020,Awesome,5
2020,Awful Thanks,5
2020,Very easy and fast,5
2020,Don't really know how to use it,1
2020,It started after the latest update.,3
2020,224 Naira was deducted from my account for notifiation fee why is that so,1
2020,Great,4
2020,Zenith bank mobile app is one of the best banking app.,5
2020,Pls how can I reset my password...every time I tried to log in it do said your account has been locked...,1
2020,Excellent service,5
2020,Perfect,5
2020,Love the app perfect all round. But can u add a loan feature it would be so awesome. Thank u. Update on this review I still love the app but I have been have issues with login I will try to login and it will take forever to let me use the app or at times it will say error logging in which is really annoying all. Please do something,4
2020,"I got a new phone and i can't download the app, i have been trying it for days now and is not downloading.",1
2020,Very nice,5
2020,Excellent,5
2020,"I made a transaction and I didn't generate a receipt initially, and now, am unable to generate a receipt totally... Please an option should be added where I can generate a receipt at any time... Now my money is gone because I have no proof of payment.",5
2020,Is not working. Used it once and it was fine. Now cant login,1
2020,Help ful,5
2020,I like this app because it is user friendly,5
2020,"Zenith app, very handy",4
2020,Im loving this app,4
2020,Very bad to use,5
2020,Good and easy way to make transaction.,3
2020,Nice one I love the app it work well,5
2020,Excellent,5
2020,Very nice app,5
2020,Sweet and wonderful,5
2020,TRANSPER,4
2020,The best way,5
2020,No .ki..u,5
2020,It's a nice and easy to use app I just still can't access my account as much as I want to on d app. And I can't contact the Zenith bank customer service,3
2020,It was ravishing,5
2020,I have been unable to open an account with this app....its so frustrating!,1
2020,Good,3
2020,The app is so so so so great,5
2020,The app was ok until I changed my device yesterday. Now I can't activate d device neither can I login. I don't know what is happening. Pls what should I do?,3
2020,Great,5
2020,"Ok,, M",1
2020,Not yet,1
2020,Awesome! Its just incredible!,5
2020,Yes it useful,5
2020,Wow! no much to say about this app. It really nice I love it. ❤❤,5
2020,Good,5
2020,Very cool application,5
2020,Good,5
2020,"Frustrating, I don't know why it takes forever to login now",1
2020,Nice one,5
2020,"Nice, wonderful, cool, easy 2 use",5
2020,"Nice app, I didn't give it a five start because there's isn't a place for notification settings, I want to turn off my email notification but I can't except I enter the bank.",4
2020,I can't buy airtime or transfer money with this app,1
2020,Wonderful it's amazing,5
2020,"I've downloaded this app for the fifth time now, it doesn't install it restart the download when it gets to 100% what's wrong with it?",1
2020,Good,5
2020,Excellent,4
2020,"The mobile app has been nice, but it suddenly stopped logging in. For 5 days now, I can't log in to my account. After inputting my account number and my password it still fails to log in. Please look into it. It has really frustrated me",3
2020,B I bbbb I will send,1
2020,Excellent,5
2020,I can't download,1
2020,Excellent,5
2020,I love this app,5
2020,I love it,5
2020,Good,5
2020,"Great app, cool experience",5
2020,"The app is giving me issues I can't login anymore and when I try to register device, I receive a notice telling me my token has been blocked. I don't understand",1
2020,I have issues with my app wen I changed my phone up till now I can't use my phone they said my phone is not registered what will I do,3
2020,"Downloaded this app three times! And it still didn't install, wasted alot of data",1
2020,"Since yesterday I can't login, no response I wonder this kind of app.",2
2020,Helpful,5
2020,"Keep improving your servuces, so far so good",5
2020,Pls I dont know why it's not installing on my phone...when the download gets complete it will start again It has kept on repeating that process,1
2020,"For a week now, I have tried to login to my app is not opening, I have uninstall and installed, same thing... I'm tired.",1
2020,"Since i start using this app, i was stress-free to send or do anything with the mobile app not until when the network start fraustrating since then i can't log in, anytime i tried it the response will be your account as been log reset your password and try again which i have been doing but all to no avail",1
2020,A little bit slow,4
2020,"Thank you zenith bank, ever since I have been using this account my transaction like transfer from zenith to any other bank has been successfully but now while trying to make transfer in the final of successful they write out warning authorisation failed. Please direct me what to do now. Thanks.",1
2020,"If you want to open account just go to the office. Everything they say about opening account online is a BIG SCAM. I open online put money in the account go to the office to withdraw, the say i cant, that i have to meet a marketer. I did, For two weeks my account is still not active and i cant withdraw my money. I cant get and ATM, that my account is still not active.",1
2020,Fantastic,4
2020,"Great App, great customer service everywhere",4
2020,The app was good before everything was going fine but all of a sudden I can't open the app anymore please fix your problem because I can't check my account,2
2020,So good,5
2020,Excellent,5
2020,Good,5
2020,You should try and minimize the amount of data used in downloading sbd upgrading the app and i have been having problems with logging in to my account.,2
2020,Good *,5
2020,Very good,4
2020,I have tried entering my date of birth and it is not going.,1
2020,I'm very happy to see this easily and simple faster application.,5
2020,Awesome,5
2020,I've been trying to log in for a week now and I've been unable to,1
2020,Good,5
2020,Excellent,5
2020,Good,5
2020,Hello zenith I was able to use zenith app before on my phone but I ve just change d phone and I downloaded d app but I can't use it again I was ask to add token what can I do pls.thsnks from onasanya oyindamola,4
2020,Good,5
2020,Wonderful,5
2020,Good,5
2020,"I cannot even download the app,what's wrong with your software",1
2020,"For about Six days now I have been trying to open my app to no avail, sent you messages through, Facebook page and email address but no response, am beginning to querry your efficiency",5
2020,Excellent,5
2020,I opened account with you guys and I can't get my atm card all this while,1
2020,Nice interface,5
2020,Not satisfied with Zenith's stuff at all,1
2020,"I have always find it easy and stress-free to make transactions with this mobile App. But ever since I upgrade my Zenith Bank Mobile App. I have not been able to log-in nor view my account. The response from network has always been ""An error has occured, please try again later."" Please what might have been the cause....?",1
2020,"The app is good, but can you give access to dark mode, its almost 2021 and your app hasn't featured it yet",4
2020,Tavert Besantion,5
2020,"You guys should improve on your application so we can generate transaction receipts at any time after transactions, this is very important.",3
2020,I can't not be able to open the app for a week now and after it finally opens I can't use it to transfer,2
2020,Very good App,5
2020,Awesome,5
2020,Rubbish doesnt open,1
2020,Good,5
2020,Good,5
2020,I think you people should be granting students loan that way it will attract more customers and help some people But it is a good App,4
2020,Why can't you add loan options like the other banks apps do? . That's my only problem with you guys,3
2020,Excellent app 👍,5
2020,Interested,3
2020,Excellent app,5
2020,Excellent,5
2020,ɨ ʟօʋɛ tɦɨs aքք tɦaռҡs tօ ʐɛռɨtɦ ɮaռҡ zee,5
2020,I lost my phone and now the app is preventing me from logging in. I don't know what to do,4
2020,Love it,5
2020,I'm grateful that am banking with the best bank and am using the best bank app so far,5
2020,Excellent,5
2020,Seems like it is okay,5
2020,Very good,5
2020,"i can't log into my account for more than three days, why? i even uninstall the app like twice but is still not working pls i need this to be fixed cos i use the app offen",1
2020,Nice,5
2020,Super cool,5
2020,Fantastic,5
2020,can't chat with my app very useless,1
2020,Rejected my phone number used to register BVN.,2
2020,You have been having too many frequent downtimes. It's quite frustrating as the owner of a small business. Been trying all day and no results.,2
2020,"Now that i can hide and show my account balance am loving this app. But one thing needs to be done. Take example from Ecobank app, you can chat with them and your transaction problems would be retified without u going to the bank. One reason am still with them. So Zenith create a chat session . So people like us who work round the clock would have our problems solved easily. Thanks great work.",3
2020,Great apo,5
2020,Lack of efficiency. I have been unable to open the app for 2 days now. And the bank have not resolved this problem despite my countless complaints. So unexpected from Zenith bank. I expected a much higher and efficient standard.,1
2020,Y'all fix ur ussd code pls🤦🤦,3
2020,Debuting me unnecessarily,1
2020,The app is really good,5
2020,Great app,5
2020,Banking with easy,4
2020,"Cool, very much efficient.",5
2020,Slow in downloading,5
2020,"I need help. This app will no longer work on my galaxy Note 10 plus. It just keeps loading and never even gives an error message. I have contacted customer care 4 times including by mail but no one has been able to help me. I have cleared data and cache, reinstalled, restarted, done everything I know how. It is the only app that won't work on my phone",4
2020,Its worth i love this app,5
2020,"Very hard to install the app, it just wasted my data and wouldn't install",1
2020,Can't register; pin always too weak!,2
2020,"600,000 need carsh",5
2020,Fantastic,5
2020,Was unable to login for some days now,1
2020,Excellent,5
2020,I love it,5
2020,"It's annoying that the app suddenly stop working, I had to uninstall and reinstall to use it",1
2020,"Pls i lost my token otp,pls how can I get it back",2
2020,Mucian,5
2020,Good app,4
2020,Nicebad,1
2020,Exceptional,5
2020,Great,4
2020,Perfect,5
2020,Splendid,5
2020,There's suppose to be a place where someone can book for an ATM card from this mobile App....,4
2020,You fingerprint recognition is not working. Whenever I use it the app closes.,3
2020,What is upgrade your login?,3
2020,Now I can't use my card details to register my device always saying I need token pin,3
2020,Very easy to tranfer money with,5
2020,The app doesn't let you login from outside the country when traveling. I used to be able to use it while in the US but now it doesn't login,1
2020,Excellent online banking system,5
2020,Am trying to log in to my app but telling me hardware token... I don't understand...,1
2020,My Best banking app,5
2020,Very nice,5
2020,One of the Best so far.,5
2020,Very good fast and easy to used. Hide balance and so on #like it,5
2020,Nice,5
2020,Cool,4
2020,This app is super efficient and reliable. I have never encountered any difficulty using it.,5
2020,Awesome.,5
2020,"The best app. Banking is with the apps is encouraging, keep the good work.",5
2020,"I'v been trying to register my new device on my zenith bank app using the ""card PAN"" option, but its keeps telling me ""Only hardware token can be used to authorize this request"" and I don't have any hardware token. How do I go about this.",3
2020,Better,3
2020,Plz try and update it in areas needed,4
2020,The app is really nice,3
2020,Nice apps,5
2020,Masham ALLAH,5
2020,I can't download the app,5
2020,Very good App,4
2020,Good app but it's giving me bad report error please rectify this problems and fast too.,1
2020,I love this app,5
2020,Anytime I try to enter my login details the app would say my account is blocked. And am still using the account Please help me,2
2020,Very good,5
2020,I soo much like the fact that you can hide your balance,5
2020,Very good,5
2020,Excellent,5
2020,I can't login into my account after changing my phone it keeps saying includr your token which i dont have except i visit a zenith bank branch which is far from where i live. Kindly do something about that. Thank you... All the same nice app,3
2020,"Zenith Bank have strong and magnificent services,I love You All, thanks.",5
2020,Very good and effective,5
2020,So like my bank!,5
2020,"It keeps saying ""account name enquiry unsuccessful, this app is frustrating and 60mb is honestly too much for it, I even uninstalled, updated and installed, up to 200mb gone for nothing, stupid app, stupid bank.",1
2020,The bast bank app,5
2020,"Flashed my phone and I am unable to login again saying ""Only Hard Token to Authorize"" . Didn't know what that meant and I didn't receive nor have any idea code. App full of bugs and technical issues. Avoid at all costs.",1
2020,Very handy,5
2020,Fast,5
2020,I logged out from my first device now i can't login to my account in my new device,2
2020,Great app,5
2020,Great app,5
2020,"This app was meany people, amougt of them and me.",5
2020,Great app,5
2020,Very good app and easy to use that is the reason why am given it this stars,5
2020,Fraudulent activity on the app,1
2020,Very nice self use application good thank you.,5
2020,Best app,5
2020,Very good,5
2020,Best!!!,5
2020,Great Just improve the user experience,4
2020,U guys are the best💜💜,5
2020,00 pp,1
2020,It's smooth,5
2020,Fantastic,5
2020,Is a perffect app,5
2020,Best,5
2020,It keeps saying my account is not active,1
2020,Very effective,5
2020,Good app,5
2020,Great,5
2020,It has neen good,5
2020,"Amazing app, am in love with it; easy and convenient",5
2020,Great app,5
2020,"I don't even understand dis app Among d three rules of registrating None is working, always saying""there is error somewhere""which i don't understand Please let it be solved",1
2020,I like it because it makes things easier for me,5
2020,Try improve it,3
2020,"Its taking forever to load,i cant access it.",3
2020,Wonderful spp.,5
2020,"Am in Ghana, which Zenith Bank app should I use...",1
2020,Very easy to use,5
2020,Cant even rate the app right now though was using it before my fone had issues but now it keep asking me for pin+token,3
2020,good,5
2020,"Very good app but it has been saying ""failing to load, reconnecting"", for some time now and I use mobile banking regularly because USSD doesnt really work well. Please could you fix this problem",3
2020,4 to 1¹,1
2020,Excellent,5
2020,"Not working at all. After clicking on register and inputting my data, they will say the credentials are invalid.Work on this.",1
2020,Just like this app ok.,5
2020,"Nice app. However, it would be great if I can generate receipts for transactions long after I had concluded the transaction.",4
2020,I dont know why i cant login into my bank app today?,5
2020,Please i want to ask if i can get loan from Zenith bank,4
2020,I enjoy the app very well,4
2020,"Hv been trying to use dis app bt all to ni avail,😥too bad it will only be loading bt it won't open",5
2020,Excellent and very helpful,5
2020,Why I will input my finger print and the app won't login to the main page ? Useless and annoying fix it fam.,1
2020,LOVELY,5
2020,Satisfactory,5
2020,Perfectly ok,5
2020,Very easy guys,5
2020,Excellent but impove,3
2020,"Hello Zenith, I have seen your update, concerning detailed receipt for transaction, now you have my 5Star rating, Thanks.",5
2020,I am a good còstomer of Zenith Bank I just opened the App I 've not been using it before AkingunGabriel,4
2020,Useful,5
2020,Thanks allot,5
2020,I have been trying to register my account on the mobile app for several days without success. Its been very frustrating.,1
2020,Awesome,5
2020,Splendid,5
2020,I love you zenith bank,5
2020,Good,4
2020,"I love it, looks like you have a mini bank in your phone",5
2020,Cool love this bank,5
2020,Cool,5
2020,Good,4
2020,Very nice and effective.,1
2020,"I am unable to download the app, I will press download when it reach 100 it will come back 1 %again .",1
2020,Lovely app just needs upgrade with regards to showing daily transfer set limit and amount used so far for the day and also biometric transaction authentication should be an option not just PIN only. Thanks,3
2020,"Since when I have installe the app,I haven't been able to make transaction on it and I sent money into my account and I didn't see the money please help",2
2020,Sweet,5
2020,Good mobile banking without lagging,5
2020,Fantastic App very very aesy to use very fast no problem,5
2020,Very good,4
2020,Can't login my account anymore... Don't know why,1
2020,Very fast and fantastic,5
2020,Great,5
2020,Interests charged on other banks transfer is not the same as that charged on Zenith.,2
2020,Very nice,5
2020,Fast and effective,5
2020,Very secured and user friendly,5
2020,Good,5
2020,Very helpful,5
2020,Very helpful and nice app. How do I operate two zenith bank accounts on one app?,5
2020,"I cant just understand the app, it just keep loading for long and dont open while my password and acct number is correct. Am tired of this",1
2020,"I can't login my mobile app, even at a point when I need money so urgently, for the past 2 hours! Rubbish",1
2020,Your app is the worst mobile banking app ever.. You guys are becoming worse everyday.. You people really need to step up Before my app worked i have to restart my phone..if not it would just be loading and loading till forever,1
2020,This app is the worst of the bank app since my last update. Very slow and vna disappoint at anytime,1
2020,"Zenith Bank you people are frustrating my life, how can you uncountably Debit my money when making transfer without credibility or to reverse the money if network was bad. Last week was 3700 and today again is 3580. Please you people should reverse my money back. I have been trying to contact the customer care service but i can't. 8280is a very huge amount of money",1
2020,Great banking app,5
2020,Sweet app,5
2020,Excellent app. I enjoy using it!!!,5
2020,Legit,5
2020,I so much like the way this mobile banking App is designed with many features which makes it one of the best banking App in Nigeria. Thank you all at Zenith Bank for the job well done!,5
2020,I truly love this app and I'm pray to this bank so that they will take it as number 1 in Nigeria because is the very careing more than all bank in Nigeria,5
2020,Love it,4
2020,Still watching,3
2020,Love the bank,5
2020,good app good work,3
2020,"Mm CV ,Kvnx cz. Cz,. , lol. Cm CV. Xf,,, cz""337./07=/*0 6547 ™%",1
2020,"It does not support two account details. Like have logged in with savings, it would not give room for current. Then, it does not support token. Why?",3
2020,It nice but am having issues with my account not displaying on the app even after i have log in my account number The app is always showing authorization fail is not of any help to me oh,1
2020,We,5
2020,Very nice,5
2020,Very good,5
2020,Good,5
2020,☇👏😚✔,2
2020,Gooood,5
2020,Nice one,5
2020,excellent,5
2020,Wonderful,5
2020,"Can't open an account, then why did you guys add the feature in the first place. It's not good for your bank's reputation.",1
2020,I am happy banking with you till the end...💞💞💞💞,5
2020,Simply the best,5
2020,Most unstable release. Couldnt purchase airtime last week. Cant login today,4
2020,Nice and fast,5
2020,Nice bank,5
2020,Excellent,5
2020,Unable to install,2
2020,Nice App. User friendly! Suggestions: 1. Hide Account only on specific registered devices. e.g Main Account can be hid so the Agency Shop attendant can follow up on only the Agency Account Transaction. While Transaction on the Main Account can still take place on another registered device. 2. Unhiding Account Balance should demand for password.,4
2020,Is the best bank ever... I love the bank.,5
2020,Works perfectly,5
2020,I cant login now my accout they sald i should reset my passoword how do i reset my password,1
2020,Best banking app ever 🌿☘️☘️,5
2020,It has made banking easy 👍,5
2020,Exciting.,4
2020,All of you are mad. This app is trash!,1
2020,It nice,5
2020,"Hi zenith, i just downloaded the app again and i don't seem to understand this new version. I find it difficult to do transfer. Its always asking for source account and i dont know what to do",3
2020,"The best bank have ever used The overall best,the bank is considerate of time and more",1
2020,Zenith bank I saw a code to borrow but when I try It isn't working my account is current I add so much history of huge transactions but still not letting me borrow I think you should add the easy loan to the app just like access bank thank you,3
2020,Can't update,1
2020,Excellent.,5
2020,Nice app,5
2020,"What kind of mobile app is this . How is it possible to open an account on the app an get account no, but u can't even link ur device unless u have a card . Its online account opening for christsake.dumbest app",1
2020,Perfect,5
2020,Zenith the best banking app,5
2020,My best bank I love it,5
2020,"Cool and best Mobile banking App, kudos zenith Bank",5
2020,Good one,5
2020,Easy and clear with updates,4
2020,Nice cool,5
2020,Good and best app,5
2020,"Wow!😍 Great App, easy to use.",5
2020,I like the new features especially the hide balance,5
2020,Create a savings plan,3
2020,The app is good,5
2020,Nice,5
2020,It is not easy in registering account with out bvn,1
2020,I enjoy using zenith bank but since this morning...i have been having problem login into my app....its really annoying,4
2020,Very Goo,5
2020,Fantastic,4
2020,Not good,5
2020,Fine,4
2020,Good,5
2020,"It's a shame,any time I click on overview,the app will restart again,please fix this",1
2020,Easy and effective,5
2020,Very good,4
2020,They're working perfectly but they can't trace funds that was sent by another bank that was not credited in there own account,4
2020,Can't even download... Keep hanging on 97%,1
2020,My account is not active why,1
2020,I olaitan i wont u do me a favor for my zenith acc,4
2020,Excellent,4
2020,Good one i got all i want here thanks for the app,5
2020,Used it briefly in a former brand of phone. But I have not been able to log into the ZENITH BANK Plc app.,5
2020,Great,5
2020,Cool,5
2020,N/A,5
2020,"Good, simple and easy to operate.",5
2020,So good I can say,4
2020,interesting,5
2020,Good,1
2020,I just opened an account with the bank now. I hope they treat their members well,5
2020,I don't get alert again despite that I have re-fill a form that they gave me in one of Zenith bank branch in Owerri IMO STATE. What is the problem?,3
2020,Love it,5
2020,Happy,5
2020,Very good,5
2020,"Very smooth and clean app,work perfectly",5
2020,Adebyo segun,5
2020,I am experiencing deductions from my account through debit alerts without buyong anything. What do I do?,2
2020,Very efficient,5
2020,Love this bank,5
2020,I cannot download the app...ot keep on redownloading but it cannot open,1
2020,"Very good app, please I made a mistake I dial *966*911# and whenever I want to open the app, it will tell me your account is locked please reset your password to reactivate your account. And I want to the Zenith bank branch after feeling form they asked me to go. But up till now I cannot still use the app. Please help me because the Zenith bank branch is too far away from where I am. Thanks",5
2020,Easily accessible. The fact that you won't visit the bank because you want to activate your app is remarkable.,5
2020,It's made banking experience much more pleasant doing business at the comfort of your home.,5
2020,Nice app,1
2020,"I can't receive an OTP why, or do u guys collect money for OTP. It's just so annoying",1
2020,Foolish app can't even login keeps reconnecting on a strong 4g wireless network make u a find better thing do delete this trash of an app useless people,1
2020,"What is going on Zenith? I can't access my transaction details (History) . Please fix it. How can one generate reciept after transaction, if this function is not available please add it. Thanks",4
2020,Nice,5
2020,I can't login to my mobile app,1
2020,Zaneka,5
2020,Banking with them is so amazing but pls Cady crush is getting assess to my Account,5
2020,Good,3
2020,I think this is a very interesting bank account and i would love to try it out,5
2020,Good and easy,1
2020,"I have been trying to use the app,it keeps telling me your account is locked,change password.i've changed the password more than thrice but it keeps repeating the same thing",1
2020,Very easy to use,5
2020,Great app,5
2020,"I am giving no stars at all I can't log into my account I have deleted and uninstalled the app twice today Can't make any transactions, what is going on with zenith bank today???",1
2020,So far it has been wonderful experience and I hope the services will get better with each passing day.,4
2020,"Solved Issue, thank you",5
2020,"It doesn't allow account opening. Tried to open an account, times without number, but it brings me back to staring point after filling all the required information correctly, continously. I don't recommend that someone should download for opening account with them. All their advert for account opening elsewhere is useless. No wonder all the negative feed backs.",1
2020,Excellent,5
2020,Fast response by developer must be appreciated. Thanks,5
2020,The Best banking app so far,5
2020,"I cant login into my app...it kept telling network not available. I have uninstalled it severally and same is happening. It happened some months back...i went to the bank and it was resolved, now again for over 2 weeks now",2
2020,"Whenever I try to login, it tells me my account is locked and I should change password which I did, yet it doesn't work",1
2020,I have always liked zenith bank and wish to be banking with them by next year january,1
2020,WW se wa 2we wWwaeeweeeè as well so w wa ww eswgweedeqaws da w re I Best w wa s,3
2020,"Anybody saying this app is a good app must be joking. How an app not be functional for weeks now??! I was stuck in the airport this weekend and I've never been that embarrassed in a long time. Please @IT dept of zenith bank, you guys needs to step up on the app.",1
2020,Good!,5
2020,Good,5
2020,Very reliable,4
2020,Awesome bank... Just so fast in everything called transaction,5
2020,Nice App. Needs more upgrade,4
2020,Very good,5
2020,I love this app it makes transaction easier for me,5
2020,"At first i opened a zenith account I was in love with the bank And now the mobile app Wow,i recommend this app for all zenith bank users round nigeria",5
2020,It is writing invalid credentials,2
2020,Good app for mobile banking,4
2020,Nice one,5
2020,i appreciate this application because it ease my transaction,5
2020,Incredible,5
2020,After opening an account with them I tried to register my acct on the app using OTP method but I waited for long without receiving it,1
2020,Good,5
2020,"I have been using the app from the first day I opened my account without any error..but when I tried logging in this morning, all I get is authorization failed..it's annoying because I have to do some urgent transactions",1
2020,"I can't log into my bank app. It keeps saying ""authorization failed"" and when I input my card details to change my password it says wrong data. Please help",1
2020,Good,5
2020,Cool,5
2020,Very good app and it simplifies everything for easy banking thank you zenith,5
2020,What a great app,5
2020,This application is so usefull,5
2020,Good,5
2020,Lovely,5
2020,Excellent 👌👍 App,5
2020,I love it,5
2020,I just don't know what's wrong with the app because I just open a zenith account and I want to log in on the app and it's not working..... Am really tired of this 😨😨😨,2
2020,Not bad. Keep it up,5
2020,Good,5
2020,Fine,5
2020,Nice although not yet using it but to me is the best and easiest means right now,5
2020,Excellent,5
2020,Wow,4
2020,Good,5
2020,Good,5
2020,Cool,4
2020,"Zenith bank is the best bank ever The app is amazing. But Other bank are making it easy for their customers by add quick loan to their apps . please do something ,so that zenith bank users won't have to go to other banks for help on short term loan😍😍😍 when that is don I'll give 5 stars",4
2020,Cool,5
2020,Great app,5
2020,Wow like this app and zenith Bank entirely their transactions are so very fast compare to other Banks,5
2020,I just pray it will work.,5
2020,Good,5
2020,Cool,5
2020,Ok,4
2020,I want to open an account can i open here,1
2020,My bank statement pass word,5
2020,It somehow,5
2020,Good,5
2020,Awesome,5
2020,Let us try this application to see,4
2020,Vikoun tagbahoun raymond,3
2020,Nice one,4
2020,"I can't log into my mobile app. It just keeps loading forever. My network connection is strong and my password is correct too. I thought the problem was cos I haven't updated to the latest version. Just downloaded the update and its still same issue. Is this problem general, can you guys please fix it already? Its really inconveniencing.",1
2020,wonderful,5
2020,Please I want to close my account... I can't stand your so called stamp duty......is fraudulent ☹️☹️☹️,1
2020,Fast nd reliable,5
2020,Good,5
2020,Works!,5
2020,"The app is smooth and easy to use, you hardly encounter any issue with it compare to other Banks app. I love it.",5
2020,The app is working perfertly,3
2020,💞💞💞💞💞😍😍,5
2020,Easy and faster,5
2020,Good,5
2020,Nice one,4
2020,It was good but,5
2020,Great,3
2020,Nice,5
2020,The app is easy to use,5
2020,I regret banking with you I cant recover my account I cant retrieve my password or create a new one This app is a waste of time,1
2020,The app is simply great,3
2020,Thanks you my bank wallahi ina matukar jin dadin wannan app din sosai allah ya kara daukaka wannan banki ameeeen @ sani mai citta getso,5
2020,Zenith Bank Is The Banking,5
2020,"Was pretty good, but I think y'all should work on a reversal process in cases of missed transactions, especially airtime.",4
2020,The App is Helpful but somehow i got locked out from my App and i can use the number because im outside of Nigeria the phone code could not help also.,5
2020,"3 stars because, 1. I've been having difficulty accessing my account despite changing my password. I keep seeing my account is locked. 2. I don't understand how little amounts of money is deducted from my account for no reason. Transfer fee is 10.75 NGN, so why would I be having more than that deducted from my account from time to time, when it's not the monthly fee usually deducted I'm really not satisfied 😑 with the whole service Zenith Bank. Please I need explanation for the deductions 😑",3
2020,I transfer money to another account the person see the alert but no money in his own account why?,1
2020,Please how can i get a loan and what are d requerment thank you,1
2020,Good,5
2020,A very good and efficient app.,5
2020,Very good app for financial transaction,5
2020,Please you people should work on your system Nothing is working,1
2020,"My app doesn't work, i can't rate u guys",1
2020,Much better,5
2020,Delay of alert very annoying,1
2020,Very good,4
2020,Very good,3
2020,Can't login after the the update 😰😰,4
2020,Awesome,5
2020,"I can't log into my Zenith Bank App. I don't know why. I tried updating the app, nothing; and then I uninstalled it and redownloaded, still nothing! What's going on??",1
2020,Good,5
2020,Excellent,5
2020,Is good,5
2020,Actually it happens that I wanna login to my mobile app here on my phone and all I'm seen is my account has been locked and I don't know the reason for that please help me out,5
2020,The app is genius,5
2020,"It's cool for me, for all transactions.",4
2020,Reliable,5
2020,"Lost it cos it wasn't compactible with my old Gionee, so glad I can access it. It makes life easier",5
2020,Great,5
2020,Is good to use,5
2020,"I have zenith bank application on my phone but i dont known how it deleted,now i want to install another one ,it keep saying waiting for download till today .pls help",4
2020,Good,5
2020,Fantastic,5
2020,Fantastic,5
2020,"I just can't complete my registration. I had commerce registration with my token, but for stuck when asked for a numerical 6 digit as a password, which I tried created but still read as failed. It shouldn't be this complicated",3
2020,It's really indescribable,4
2020,It good,5
2020,Good👍🏻👍🏻👍🏻,5
2020,Working fine I love it,5
2020,"It very good, fast and reliable, but like to suggest if the customers can have access to loan on this app.",4
2020,Good Every day,5
2020,Top notch,5
2020,"The apps is okay but I make a mistake during time that I was registered, so is there any way for me to change",5
2020,Great ✊🏾✊🏾❤,5
2020,I have not been able to login to my account from the app since yesterday. What could be the reason?,3
2020,Very nice,3
2020,This app is the best i have ever seen,3
2020,Good,5
2020,Good for business,5
2020,I can't log in.,1
2020,Question,1
2020,"Zenith bank needs to include short term loan in the app just like every other banks did, especially now that people needs loan for their daily businesses.",4
2020,I received alart but the money is not in my app,3
2020,"Very good, i like the app",5
2020,Better,5
2020,Good and effective,5
2020,Nice app,5
2020,Useful,5
2020,Really good especially when it comes to fund transfer very very fast. Thanks all the way.,5
2020,The app was nice and all until this morning when I couldn't log in so I thought it just needs an update but after I updated it same story,2
2020,"Zenith Bank charges is too much like seriously, I was charged 560# sometimes above for only SMS charges, and many transaction there's a chargers implies. Why at last if the transaction I'm doing should have charges fee why including it on my SMS charges. This is weakness",1
2020,Great app..!! but I can't login to the App these days using Glo network but I can login to other bank App with same network. Can u please fix this ASAP?,4
2020,Not working on my phone and a customer since 2015,1
2020,Very active with quick response,5
2020,"The app is good but I still don't understand why with all the multiple upgrades, receipts cannot be generated on the app. This has been an issue for as long as I can recall.",3
2020,Great Nice,5
2020,With Zenith bank your money is Safe but they don't help their customer will you need loan. They are heartless if you are in need of help to pay school fees or other urgent issue,4
2020,i like the app it makes things easier,5
2020,Pls can u tell me my balance in my account now pls but the app is good ooo,2
2020,This app has never worked for me...whether its to transfer airtime or money to someone's account,1
2020,Love it,5
2020,Can i open account true this app,1
2020,great,5
2020,Nice,5
2020,"Guud app""",5
2020,Excellent,5
2020,Good keep it up,5
2020,Nice Application,5
2020,Goid,4
2020,"I just opened an account and i can't login on the App on my phone, whenever i try logging in to my account, it keeps telling me that an account is already registered on my device.🤦‍♂️ 😤",1
2020,Good and convinient,5
2020,Security is the name,5
2020,Its life made easy in banking transactions,5
2020,Perfect 🥰,5
2020,Cool,5
2020,The App has been working well for me.,5
2020,Nice app,5
2020,"Zenith bank itself is a good bank,but the app is junk,sorry to say.I try to transfer funds to other accounts and it keeps telling me authorization failed or duplicate transaction detected try after one minute.This also happens to my daughter also,and we have a business to run and cant afford to run up and down in order to transfer money,please do something aboit it,thanks.",1
2020,I just want to invest money and know my ATM card number,5
2020,Excellent,5
2020,Great application the best banking application have seen,5
2020,Hi u people are making to get scare ur nank how can u people charge me without paying in my betway this is the thrid time and im disappionte,1
2020,"Excellent application, so eazy to operate.",5
2020,"Great bank , great services.👍🏽",5
2020,Good,5
2020,Why is it writing authorization faiked whenever im trying to make a transaction,4
2020,Excellent,5
2020,Love it,5
2020,Good app,5
2020,Fine,4
2020,"The app uses a very bad server, i cant open it with my glo network",1
2020,Good,5
2020,beautiful,5
2020,Chilly nick,3
2020,Very poor,1
2020,"It's a good app but i don't know why you could still have an old ATM card still active on the app and why can't you just deactivate both your cards on the app, in case you lost both cards... There's no way to get to costumer care from this app.",3
2020,It 👌 ok,5
2020,Nice,5
2020,"Pls whats happening to the app, for a month now i cant log in my mobile app and they keep telling me wrong password that i should change my password and even when i do, they will say successful and i will try loggin in again and its still same, pls why",4
2020,The charges are too much,1
2020,Ok,5
2020,Good app,4
2020,Good,5
2020,"Good, but I think if account statement with stamp is available with the app it will be great..",4
2020,Yeah it was good,5
2020,It is a true reflection of a bank at our finger tips,5
2020,"I find it difficult registering my account number. It always says ""details not found""",1
2020,Ok nice,5
2020,I'm not impress with Zenith bank at all because of their unnecessary charges in transfer and other things i'm not even aware of. First bank debit me unnecessarily and also credit me at times almost every month but Zenith bank only debit me unnecessarily but do not credit me at all. 😡😡.,2
2020,Can't send or pay for Cable TV,1
2020,So cool,5
2020,Why is it that all other bank have short time loan for their customer but your bank doesn't have. You people are collecting but never giving assistance to your customer. Please try and encourage your customers.,3
2020,Are they good and experienced app I like it and it's my favourite app,5
2020,Great! I enjoy using this app,5
2020,WL,1
2020,Great using zenith Bank,1
2020,Efficient,5
2020,Fine Thanks,4
2020,"I tried logging in but the app keeps saying my account has been locked , i even tried resetting my login's and it keeps saying the same thing. Pls what to do ?",2
2020,It has been good so far,5
2020,Is good app anytime u can see your balance without charge,5
2020,Its a nice app but the problem is poor server,4
2020,Nice and interactive banking interface. The simplicity is appealing and reduces confusion. Very well designed.,5
2020,Why isn't the loan and other financial services available on the app?,2
2020,Good,5
2020,Great app,5
2020,Love it,5
2020,So nice,1
2020,Clean and smooth app. Well done Zenith.,5
2020,I have a new zenith bank account but whenever I try checking my balance with my mobile phone it keeps telling me that there is no account registered with my phone number Why is that,1
2020,"I haven't been able to open the app since i upgraded it, it has always been like network not available reconnecting which it can be like that for hours",1
2020,"I just want a loan facility and wallet , aside those the app is bae. Thanks",5
2020,"Friendly user interface, fast and reliable.",5
2020,"I gave it zenith bank 4 star, I can't make use of my master card in my online trading most especially my bitcoins it seems to tell me errors.As well I can't access it to link with any crypto currency trading app.",4
2020,"Since I downloaded this app I haven't been able to make any transaction, please advise.",1
2020,Good,5
2020,Very good,4
2020,Very cool,5
2020,Beautiful,5
2020,It good,1
2020,Good,5
2020,I can't register. It's saying that my transaction pin is too weak. I have tried many pins yet to no avail.,2
2020,I opened the bank online plz can I download the app I mean can I login to the app plz I want u to help me activate the account because am sceard to save money,1
2020,Excellent,5
2020,Great app but how do i contact customer care t,4
2020,I so much love this app.,5
2020,I love this app very accessible thank you jare.,5
2020,Nice app,5
2020,Nice app..I opened an account online and credited it with #32000 frm UBA..but am yet to get the credit alert frm zenith bank..,5
2020,So reliable.,5
2020,Satisfactory,4
2020,Very good,4
2020,I can't complete any transaction using the short code,2
2020,"Hi, I opened two accounts for my kids and i haven't been able to use the app. It keeps telling me their account ain't active when I try registering them on the app. Please, is there anything different I'm supposed to do? How do i monitor their accounts? I'd appreciate a feedback ASAP. Thanks alot",4
2020,Good,5
2020,No I'm uuuuuu mum n no one minimums m on mnki,5
2020,Nice app,5
2020,this app is very good and conposery for me that is why i am fineding it thanks 。,1
2020,"My card was blocked without my knowedge. And this app is unable to unblock it for me, as the option is not included. Yet no way to get to the bank dew to the ongoing protest today being 22/10/2020",2
2020,So the app doesn't work on Android 10 OS. You need to upgrade this asap.,1
2020,"I have downloaded the apps three times,but cannot use it.Just because i forgot my password,my account is locked by your bank.I cannot use the ussd code either.What is going on? Please unlock my account so i can enjoy the app.i have gone to the bank but they cannot do it.Verify that am the authentic owner of my account and please unlock my account.Thanks",2
2020,Better than the best,5
2020,Excellent 👍,5
2020,I hail you guys. You are really doing good. You deserve a 5* rating but i reserve it till my next evaluation,4
2020,"Your app is really unbefiting of your brand. A simple statement of account to be sent to my mail is failing over & over again.. 19/09/202 Can you merge your charges into the transactional amount & send them as a single SMS alert? It will save your customers cost, particularly those who make heavy use of the mobile app for virtually any kinds of payment",2
2020,Reliable,3
2020,Great...!,4
2020,I love zenith bank,5
2020,Nice app,5
2020,Very badyy,5
2020,Very nice,5
2020,Awesome,5
2020,It's good,5
2020,Very safe and easy to use,5
2020,"Very efficient service, I commend you at Zenith bank",5
2020,Actually I must give u 5 🌟 Coz u make everything easy and simple in this app,5
2020,It's a real nice app,5
2020,I really like you but your branches in katsi na really disgrace me today,5
2020,Zenith bank,4
2020,"I find it difficult logging into my account, i need your help me.",3
2020,Nice,5
2020,Its was good but you need to add some loan facilities,4
2020,Am Unable to Add Account Password and Tansaction PIN to Account Keeps Saying Invalid Credentials entered while Form was filled Correctly,2
2020,I ok y fci uyour CX and Is call when I'm will be at this it y at the church u the games at you c is today you you're doing up there to xr y a little cc💗🧡👅 s I ws8u the y to be see yo rr you the r wee wee,4
2020,Love it so much,5
2020,Awesome,5
2020,Excellent,5
2020,The apps isn't working,4
2020,very good app and easy to use...this app never dissapoint me for once,5
2020,Excellent app. Prompt transfer and highly friendly interfacr,5
2020,Phenominal,5
2020,Great,5
2020,I can't use my app. Since I updated it. I dont why. Please can you help me out. When I try to do anything. It shows me authorization failed,3
2020,Excellence you make it very good this app make me happy ..but I have one problem when I deposit cash am not seeing it in my app balance why that is why your getting 4 Star but when you look up my problem nothing to do but getting 5,4
2020,But pls am trying to register my device I asking for pin. Which of the pin,4
2020,Your bank app has no option to contact you and you people are the kings and queens of dispense errors in Nigeria. That's how customer friendly you are.,2
2020,I have used this app for years. Its reliable.,4
2020,Great app,5
2020,Good,5
2020,Zenith Bank 💴 to the world,5
2020,Good,5
2020,My best bank,5
2020,Best banking app so far if you ask me,4
2020,Ok,4
2020,I cant open or login in to my Acct on Zenith mobile app.... Why ??,1
2020,"Good, easy going..keep it up.",5
2020,"I so much love your bank because is a very strong bank. But the reason why I don't use your zenith application to transact business is because your application does not provide receipt (proof of payment), unlike other banks. Please try and build an application that can provide receipt. Thanks in anticipation",3
2020,Awesome,5
2020,Fine and great,5
2020,more modern app demand,2
2020,Easy to use😉,5
2020,Am just opening but u are the best,5
2020,Very bad,5
2020,M sherif,5
2020,Good and precise,1
2020,Great,5
2020,"I can't login, the app is becoming useless",1
2020,I love this app I enjoyed using it so much Thank you for the update on the app,5
2020,Amazing,5
2020,It's difficult for me to include my password and pin and it says I'm already registered.,5
2020,App refuse to login,1
2020,Good,5
2020,Amazing experience,5
2020,I cant register my account It's telling me that an account is already registered on the device,4
2020,Thank you 😁 so much for this app. I can do a lot of things with this app without going to my bank. I love you guys so much 😍😍😍😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘😘. I have never been this happy before in my life. 🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗🤗,5
2020,Superb,5
2020,Best mobile app ever,5
2020,My very best App concerning my transaction,5
2020,Why can I log on into the App for more than 3 days now. I had to uninstall. Now I can't even install.,1
2020,"I really love this app, it works better than the rest",4
2020,"My app is blocked during my sign in, please unblock.",4
2020,Poor,1
2020,Misbehaving some how,5
2020,It's the best,5
2020,Love it but no loan inside the app,4
2020,Very good,4
2020,Nice app,5
2020,Nice up zenith,5
2020,It wonderful,5
2020,Nice very nice,5
2020,Excellent,5
2020,Unable to download,5
2020,Nice app,5
2020,Nice app,5
2020,Lovely,5
2020,Please can one open and use this app without using the bank,5
2020,The best bank app,5
2020,The app is very good,5
2020,I tried checking my balance but it's saying u do not have account,1
2020,How can I get ATM card,5
2020,Easy to access fun to have.,4
2020,I can't open my application on zenith Bank its showing me your account is locked please reset your password to activate your account I have done that but still I can't log in . I called you costumer service line for ten minutes no respond,2
2020,I love this app thanks Zenith Bank ❤️❤️❤️ ❤️❤️,5
2020,"I requested for my account statement and shows sent, but I did not receive any email",3
2020,Great,5
2020,Good,4
2020,Excellent,5
2020,Its pretty cool and understadable...but if any complaint i'll drop comment,4
2020,Its cool,4
2020,Good,3
2020,Just good.,4
2020,A little upgrade won't hurt,5
2020,I cant transfer or buy airtime using the app It asks for my pin nd after putting it.. It shows error... But i can transfer nd buy data using *966#,2
2020,Simply the best,5
2020,"Very useless bank ever I forget my account number I went there almost 2 times spend 2000 naira go and come making 4k yet they are telling me rubbish I regret opening account with you guys I swear, there customer care are very rude even there security people mitcheeew",1
2020,I have not been able to login in to this useless app since yesterday. This is not too good for zenith bank.,1
2020,Best.,5
2020,The app is excellently designed. I want to increase the rating 🌟 from five to ten. The app is easy to access. I also love your quick response/ alert to any transaction made with the app.,5
2020,Superb,5
2020,I have been trying to login but it is not going through,1
2020,I love the app but some features are really missing. Like when i transfer Money from the app i expect the app to show me how much i transferred and please try to include option where one can buy data directly from the app. Thanks,5
2020,So far Good so good,5
2020,Awesome,5
2020,When I collected the ATM card I tried logging in on the mobile but it keeps telling me that your account has been locked,4
2020,Best banking services ever!!!,5
2020,Fantastic!,5
2020,"Very good app, I enjoy zenith Bank alot.... But since I updated the app, I have not been able to log in... Pls what can I do?",4
2020,Great smile,5
2020,It was ok before but now I'm finding it difficult to do transfer,3
2020,"Without uninstalling the updated App, it eventually started working fine after some time. Kudos to your team for resolving it. Meanwhile, the updated app cannot provide all the developments highlighted in the update (particularly the transaction receipt download). Kindly work on this needful part of the App.",5
2020,Great,5
2020,Very fast,5
2020,Very cool banking app,5
2020,Yet have experience,3
2020,Its a Good app,5
2020,"The app size is too much. 57MB? While other banking app is lesser, pls kindly work on its size, it's diable.",2
2020,"Their sms charges are high, eleven naira what happen, its too bad, one star is ok for Zenith bank",1
2020,"I still do not understand why I can't log in ,it's always telling me the app has been registered by another user,even after downloading the app severally",2
2020,I can't seem to access my account on the app. It just keeps rolling,4
2020,Good,5
2020,I like this app but there was an error when ever I want to transfer,4
2020,I don't no what is happening to your network since some days ago I don't have access to this app again to login to it na problem now,5
2020,It good enough but it suppose work with ussd,3
2020,Very poor. I have problem with this app because i wanna open an account with you and I fill my data accordingly and it still keep asking me for valid date of birth.,2
2020,Hundred percent sure,5
2020,Always Exceptionally great!,4
2020,The are good,1
2020,"Its good to use, because it can be use at any where you are.",5
2020,An app to be trusted,5
2020,I dont understand why i cant use this app.it was delete befor but now i am trying to reconnect and it is not working,2
2020,",e. ZEpl🏡:-!:)):)):)):));):)):-C:));):-@Ĺ,",3
2020,I dnt hv a card yet Pls what is token,3
2020,I can't access my account for days now,1
2020,"Too bad, the application is now difficult to sign in",2
2020,Nice App Wlh,5
2020,Very gud,5
2020,I don't know how to login and then how can i get my transaction code,3
2020,Good day pls...I downloaded the zenith mobile app..and try logging in and it's showing me account is locked please reset password to activate account pls what should I do,2
2020,It's a wonderful app that provides almost all answers to it's users kudos,5
2020,SOFT CODE,5
2020,excellent app. But add a micro loan to your app. It will help customers to meet immediate and short term needs.,5
2020,"I gave you guys #4 stars because of its easy accessibility and competence The problem I have with this Bank is actually the unneccessary and annoying debits i get on SMS alerts and other charges even without carryingout any transactions. To the point i almost dumped the Bank. Secondly,I want to change the phone number I do receive SMS alert from because its inactive and i have really been busy to do that,Pls i need possible solution to it.",4
2020,"After creating an account on the app, while logging in, I was asked to register the device. I input all my card details correctly and it's didn't work. Due to this, I am unable to use the app.",2
2020,Satisfactory but am unable to transact usual activites with the application for the past two days ...pls resolve it.,5
2020,Trying to install but it failed,1
2020,Nice,5
2020,Zenith bank application is the fastest application I have ever seen it enhances easy transfer it just has a lot of space,5
2020,PLEASE ADD ETRANZACT (POCKETMONI) wa1let TO YOUR APP GTB HAVE IT,2
2020,"Pls Zenith Bank add hide Account balance Option,",4
2020,Very satisfactory,5
2020,Very helpful,5
2020,Well okay,5
2020,"Please when I try to register, it says my account details not available. Can you help me with that",2
2020,Stop public review,1
2020,Useless bank support! I try to report a card error and they say nothing found.where as my bank card bounces me from buying crypto,1
2020,in fact very nice,5
2020,Very good,5
2020,Smooth sailing,4
2020,Have been trying to login now since last week but am not able to. I don't know what is and I have strong network here pls help me,3
2020,It's nice but increase the graphic content,5
2020,Nice,3
2020,"I just upgraded and I can't access my account. The old App was so easy. This one, I had to input my details all over again and yet I still cant access my account. Thiss is so frustrating.",4
2020,Not happy with zenithbank to be sincere! I cannot able to login the zenith app anymore what going on i have to transfer all my funds to my other bank!,1
2020,The best,5
2020,Reliable,5
2020,"Nice app. But I own two zenith bank accounts, I can't use both accounts on the same app on my device. Can only use one. Whenever I try logging in my second account, it keeps telling me that an account is already registered on this device. I need to be able to use internet banking for both accounts",3
2020,"Used to be the best mobile banking app but lately its something else fails to connect displays network error always kinda sucks,I even have to uninstall and re-download yet it's not improved",1
2020,Pls improve on the quality of the reciept,4
2020,It's been an excellent experience,5
2020,E were yeyeyeeyeyerttyyttttttttttyyyyytu,2
2020,Good and very easy to operate,5
2020,Wonderful,5
2020,Exelenece,5
2020,Ni app,5
2020,Phenomenal,5
2020,Good,4
2020,"Hello zenith bank, i opened an eazy account and now its telling me that i don't have an account and i received an alert yesterday",1
2020,Good,5
2020,"It was working on my formal phone android 8 Base but since I changed phone 9 it no more working , just writing network reconnecting , have uninstalled and reinstalled several times but still remains the same",2
2020,I don't understand why I can't sign up in the mobile app it keep saying error. Pls I need your response,2
2020,Zenith bank stop debiting me😡,1
2020,There seem to be a glitch on the mobile app. I haven't been able to log in since 8/10/2020 and I see similar complaints here. Pls fix urgently,2
2020,This app is really good,5
2020,I downloaded the app for about a month now and I can't login because it keeps saying I should reset password and I've checked for settings in the app to do that but I can't seem to find it,1
2020,Gud,5
2020,Ok,5
2020,Ok,4
2020,Working perfectly,5
2020,ALIYU,5
2020,I just joint zenith bank but they not allow me to register mobile banking,2
2020,Nice What going on the this app not downloading,5
2020,The updated version isn't opening at all,1
2020,"I would also suggest there's a option where you can generate transactions receipt thanks, and keep up the good job guys #TeamZenith",3
2020,"I've said this on numerous reviews, Zenith Bank need to add short term Loan facility to their app like other banking apps do. You should check customers transactions so as to enable you to determine the loan amount each customer is entitled to without visiting your bank. This latest update is missing that feature",2
2020,Good security for the app... Thumbs up,3
2020,"This apps is very stressful, i have registered and i want to login and it is showing pin plus token and card and i tried using card and it is showing card authentification failed,check card pin ,whats the matter",1
2020,I after account with you befo re I don't know my . account number elp . my,5
2020,Is telling me to invite a pin + token which I don't understand please and I don't have a card for this . Need help Asap,3
2020,"It is cool, I like it",5
2020,Good,5
2020,Superb,5
2020,Good App,5
2020,"Great app indeed Very convenient, efficient and effective",5
2020,"I got a new phone now i can hardly access my account, once in a day maybe It keeps loading even when I got good data ,and that's the only way I can transfer or recharge my line .. please fix this",2
2020,"This app is a foolish and stupid app, they have given me account number, I've filled the form online, and they told me congratulations, when I downloaded the app, they are now telling me to register.",1
2020,Nice,5
2020,Good app,5
2020,it is working very well now. thank you for the assistance.,5
2020,Fantastic,5
2020,Please how can I delete my bank statements,5
2020,Very good at all times,5
2020,"Hello zenithdirect@zenith, pls I can't log in online since yesterday afternoon. All I get from ur platform is ( an error has occurred, pls try again later) pls fix this hindrance asap. It's really affecting my daily activities.",2
2020,Fantastic,5
2020,App is so slow,1
2020,Wonderful,5
2020,nice work,5
2020,Great,4
2020,I can't download this app,2
2020,I love this app,5
2020,"Now i know dat life is easy with dis i love dis app it help without going to bank it easy life,",3
2020,Smart,5
2020,Is the best,5
2020,Excellent,5
2020,"It been a good bank, I just need code number for airtime",2
2020,"This app is rubbish, one can not transfer funds it will show successful and the money still in acct.",1
2020,This is the worst do not download,1
2020,Beautiful,5
2020,Good,5
2020,This app is nice for mobile banking. Very easy to use.,4
2020,"All was fine till the recent update,now i cant log in to my account,been trying to for hours now.kilode gaaan",1
2020,Great App,5
2020,Excellent with no weakness,5
2020,I don't know why this app don't wantbe download,5
2020,Garments,5
2020,It give's the fastess banking,5
2020,Jamilijibirin,2
2020,Thank you,5
2020,I love this,5
2020,I love it .,5
2020,Nice app,2
2020,Awesome,5
2020,Good too go,5
2020,I can access the app,5
2020,I can get payment receipt now Well done,5
2020,"Very useful App 👍👍. It saves very convenient, saves time and money",5
2020,Nice app,5
2020,"Your new app update is a ""night-mare""... No longer the smooth app l use to know. Please rework the update..",1
2020,Zenith,5
2020,Some their staff send all your details to a scammer.,1
2020,Very easy to you,5
2020,Cool,5
2020,"Am enjoying Zenith Bank: Service, App and it's features so bhad. 😚😚😙😙☺️ Zenith Bank services make understand that I have suffering from my other bank since years now. One Love Zenith. Please increase your monthly dollar limit.",5
2020,"Awesome app, doesn't waste time, am proud of this app.",5
2020,I love it,5
2020,Good,5
2020,I love this app,2
2020,The app is waw.....,5
2020,Good,5
2020,Its just great and easy,5
2020,it's eazy secure,2
2020,GOOD,5
2020,Cool,5
2020,Good,5
2020,Great app. Kudos to zenith bank plc,5
2020,Very good and perfect,5
2020,A mind blowing experience u don't wanna miss,5
2020,Smart,5
2020,Great app,5
2020,I have had occasions when d App would not open.,4
2020,I don't know since I changed my phone I can't successful log in again Will it be Everytime one need to reach the bank I don't think it makes sense that way,5
2020,Good app,5
2020,Best,5
2020,Wonderful,5
2020,Perfect,5
2020,"I can't access the app again on my phone. Since 01/10/2020 it stop working, what could be the problem",1
2020,I keep trying to make cash tranfers and it keeps stating authorization failed even after uninstalling and installing back??????,2
2020,Very very very good yessss,5
2020,cool,5
2020,"This new update is really frustrating, after the first time I logged in, I haven't been able to log in again despite having good data connection. I just wished I didn't update it. PLS do something about it",2
2020,Good but the UI isn't slick,3
2020,Excellent app,5
2020,This app is wow so amazing only issue i have is that sometimes i request audience with the customer care i hope this issue is resolved soon thanks zenith muchlove.,5
2020,So helpful app,5
2020,It was working fine until the recent update. Now It doesn't sign in and ends up saying poor connection. Please fix this,3
2020,Fantastic,5
2020,Niceapp,5
2020,Adegg,2
2020,This app is the best,5
2020,How to transfer money to my friend,1
2020,I can now check my account balance transfer money any were i go instead of going to a pos or bank thats why i gave it 4 stars keep up the good work,4
2020,Thankyou very much best banking,5
2020,Good,5
2020,"Zenith bank your bank is useless sorry for saying that but that is the truth, look my father opened zenith bank but i will never bank with you guys even my family members will not, go to facebook fraudsters are there taking your customers money useless bank.",1
2020,"Yo! Zenith team , I got a new phone , downloaded the app and now it doesn't allow me access my account . It kept saying register new device and the option given was card and token, none of it worked . It kept saying network unavailable more than 2 weeks now . Na wa ooo",1
2020,Ed saw,5
2020,Sweet,5
2020,Dt bv I ugh that for good jz,2
2020,Ok,5
2020,Am having issue with deduction almost every time like 1000 for recharge card which I didn't Load any please if you have any way to block any air time card please send block it.,2
2020,"I can't set the transfer limit above 500,000 anymore with the new app update",3
2020,Live it love it,5
2020,"I cant update my app with my email, why?",3
2020,Very good,5
2020,Cool app,5
2020,Itz gud,3
2020,What a great app everything in that app absolutely perfect 💯,5
2020,Very ok,5
2020,Fantastic,5
2020,Very nice,5
2020,Excellent app,5
2020,L on old o L Lpll,5
2020,Best bank ever,5
2020,Just love the app,5
2020,Good. But why is it I can't change my daily withdrawal limit?,5
2020,It's been the worst app ever I can't register my account It's always saying this account has been registered to another device,1
2020,It okey,4
2020,I love your app,5
2020,Nice app,4
2020,Works well for me,5
2020,Satisfied,5
2020,"For me, this is an excellent app. But they should also include services like :- Pay day loans etc.",4
2020,Easy and very very good condition . It's better option to go.,5
2020,So great,5
2020,Too dope! Best banking app in nigeria,5
2020,Lovely,5
2020,Very good,5
2020,Awesome,5
2020,"Now i can no longer sign in to my zenith mobile app it keeps showing no network and reconnecting i don't know why, and i used to sign in successfully before. Please fix it to me",4
2020,"This app is displaying ""No network reconnecting""",1
2020,"Poor app. wasted over 200MB downloading without installing one. moved to another bank, UBA and GTBANK",1
2020,This is the best app. If you miss it you miss everything. Thanks you zenith Bank.,5
2020,It's a great app but the problem is that i can't access another account from my phone,5
2020,Good,5
2020,Very good and easy to use.,5
2020,Oladiti,5
2020,Sweeet,5
2020,Fantastic just increase my limit,5
2020,I Love Zenith Bank,5
2020,This app is stupid I've been trying to download it but it's not working,1
2020,Good,4
2020,"Always on point, keep up the good work ZENITH",5
2020,So good so far. Thank you Zenith,5
2020,That,5
2020,Seamless Experience,5
2020,Super fast transactions!!!. Well done Zenith team.,5
2020,With this app you got covered with 0.5% stress or risk. No more more frequency in bank.,5
2020,Fine,5
2020,Hj. Kind uizzsh,2
2020,The update is nice. Though I have not used it. 👍👍👍Zenith Bank,4
2020,I love it.,5
2020,Best bank and app ever,5
2020,"Please, can one aply for loan with d app..?",1
2020,Cool,5
2020,"I would have give you five stars suppose the app do generate receipt of payment after each transaction, although the app is working perfectly but that of receipt is very important for quick evidence of payment, screenshot and message alert can be edited; blesse add receipt of payment to you app thanks",3
2020,I whant activate my mobile banking now,5
2020,Good nanking system,5
2020,Very poor,1
2020,"I love this app, but i don't understand at times, i hide my acc, now to unhide it back is now a problem",1
2020,It's really a great app and I think it is the best banking app in Nigeria so far,4
2020,Zenith bank 🏦 is the most best bank in this country for now with there Mobile App 🏪,5
2020,I love this app,5
2020,Please i have been using this app 4 over a year now.. suddenly it said that my account is locked and i shud reset my password. But I have done that and it saying i supplied d wrong details please wat shud i do,1
2020,"This is the best banking app, i love ❤️ zenith bank,you are the best, apex, highest, top bank in the world .",5
2020,Very nice,5
2020,Great app,5
2020,The app is good,5
2020,Excited,5
2020,Good,3
2020,i love this app it nice and good,5
2020,Very good,5
2020,It's been good,4
2020,Good,3
2020,I just brought a new phone and I was unable to switch to the new device.. With correct information it keep showing card authentication failed. Please verify your pin. You really need to help me fix this cause have been trying to access it since yesterday.,5
2020,I don't know what to do because my Zenith mobile app keep saying Authentication failed,1
2020,"I just update my app now but I couldn't login again why ,",5
2020,Exceptional app,5
2020,Zenith now you are talking I have been working /using this app since four years now but I have never witness it like this b4. Rating 👈👈👈👍,5
2020,This is a good innovation from Zenith Bank.,5
2020,Is good.There is no provision of transaction receipt download. Prvide pls.,4
2020,Love it,5
2020,Too slow and delayed for a long to put the money to the other side and just this morning is not even working show error. Please fix issues,3
2020,Best,5
2020,Works well on my phone,4
2020,"Worst bank I've ever see in my entire life, I lay I complain about my account been debited for a transaction that was not successful but their customer care service agent kept me mute.. I advise everyone not to bank with this people. They charge me weekly, monthly and even sms alert and card maintenance fee and still they debited my account that transaction was not successful and refuse to refund my money back. Useless bank, I'm going to withdraw all my money there.",1
2020,Awesome,4
2020,Very good,5
2020,I hate this app 😡 please don't download so you will not be able to wast your data and time I open the app I tap on open account it did not work at all,1
2020,The zenith bank app is incomparable. I have been using the app for almost a year now and have never encountered any problem. 5 star is nothing compared to my experience. Zenith Bank app is inestimable. Thank you #TeamZenith for making online banking easy.,5
2020,"Wonderful, transactions are done in real time.",5
2020,pleas return the app for me,5
2020,Awesome 👍,5
2020,It one of the best bank app ever it need five star,5
2020,Unable to install,1
2020,Wonderful!,5
2020,Good God help and bless 🙏,5
2020,The app is good,4
2020,Last update was November 2019....!!!! Like seriously!! Zenith bank you need to an update on your app,4
2020,"I love this app, seriouly it has helped me so much. Well done to you guys",5
2020,Satisfy,5
2020,Nice,5
2020,Nice but Missing information,2
2020,Gud and improve,5
2020,"The worst Bank I have ever seen is Zenith Bank, if they debit you and the money did not get to the destination bank or platform, Zenith Bank will never make a refund, you will complain until you get tired of it and then stop",1
2020,Very nice,4
2020,Wow perfect i love Zenith Bank. That is why i call them the Heroes Bank. But the app is very slowgish.,4
2020,Very good,4
2020,Beautiful App very fast and reliable but needs an upgrade on design and structure,4
2020,Very nonsense app,1
2020,The best bank ever..,5
2020,"I've not been able to access my mobile app.. I dont know why, for over a month now. My details and password dont open it. Not even a response from the app, informing me of the reason I dont have access. I'm not happy at all.",1
2020,Nice,5
2020,I was locked out of my account I reseted my password 5 times yet I can't still access it😤😡😡,1
2020,"Am enjoying this app,but pls can we get tranctions receipt",5
2020,Nice,3
2020,Good,5
2020,Good,5
2020,Fantastic,5
2020,Great,5
2020,Please add RRR payment option here and also show trsnsactions details and account balance for save 4 me accounts on the app,3
2020,I like zenith Bank 😋😋😋,5
2020,"Very nice and good,zenith ur head dey dere no zenith no banking in nigerian,My entire Nigerian across d country abeg make una con join me enjoy wetin me only dey join for Z logo called zenith bank,menn dey av a very nice network igbadun eelele ni zenith na u biko u worth more dan 5stars",5
2020,Very nice app,5
2020,Good and simple to use,5
2020,I cant change my password,1
2020,Great,4
2020,BEST APP IN THE BANKING SYSTEM,5
2020,Zenith bank is the best,5
2020,Good app I like it,5
2020,Good,5
2020,When you need this app the most for transactions is when it chooses not to open. It will keep saying Error and that's very bad.,2
2020,I love this app cause their Network and transaction are good fast and realisable,5
2020,Great app,5
2020,The best bank app ever,5
2020,It's my bank I love it,5
2020,Tuijuuh I don't have you uii.ii,3
2020,Exceptional app,5
2020,Good,4
2020,Good for sending money,4
2020,Nice,5
2020,Bible so much,5
2020,Thanks you,5
2020,Good,4
2020,Ok,5
2020,Great and Awesome,5
2020,"Now the Zenith Bank app, for me is the best banking app in Nigeria. Unlike other bank apps that have logs and issues. The mind blowing feature they can add to gain more customers and users should be, ""Money Retrieval"" This should be a system where you are making a temporary transfer. And this should be a premium feature. Please, I am tired of being scammed 😭",5
2020,i love this app...it saves me from banking stress,5
2020,Great,5
2020,Perfect,4
2020,Good,5
2020,Zenith Bank is my best bank in Nigeria,5
2020,Awesome,5
2020,Nice,5
2020,Very reliable,3
2020,Best bank,5
2020,"U people. Should grow up. And be like alatbywema, sc, and kuda where you can sign up your bank account and get ur card delivered to your door step. Without visiting the bank. Untill den. You guys are still sleeping on d bicycle. Alat is having more customers day in day out more than you",2
2020,App for the millennium. So easy to use,5
2020,Faster and good,4
2020,The best,5
2020,"It should be removed from playstore with immediate effect I can't login, it says my account is locked and that should reset password which I obliged and was successfully but I still can't login with my new password. Why is that?",1
2020,Nice,5
2020,Very good,5
2020,Still the best for now,5
2020,"An incredible apps though, more update on receipt after transaction and enhance features for multiple accounts holders is required.",4
2020,Perfectly good they give you what you want,5
2020,I love it,5
2020,"I like the app but why can't I login into another account,like what if someone has two accounts with the bank and wants to access them both. I think the programmers of this app should make it possible to log out of one account and then into another.",3
2020,Cant download,5
2020,Easy and fast in any Operation,5
2020,Good,5
2020,Nice,5
2020,Has a long way to go but quite functional nonetheless. Alot of system outages.,3
2020,Exceptional in operation,5
2020,The best so far,4
2020,"I cant login to my app it said, your account deactivated, reset your password and I have done that, and I also try to login it still given me the same message, and the feedback said password reset successful, please help",5
2020,I'm giving this app 5 stars because it has been a very good app but just like everyone else has said. Screenshots and messages can be edited. It would be nice to have a PDF copy of transactions,5
2020,Very nice Bank,5
2020,Cool,4
2020,Good,5
2020,"Honestly this wonderful achievements, i really appreciate it. Hope it will be pernently secured??",5
2020,Very very nice app like the branch,5
2020,Very good and easy to use,5
2020,Easy to access,5
2020,Very efficient,5
2020,It's a nice app!,5
2020,The app is good but anytime i just recieved a payment my app wont sign me in until after some munites..,3
2020,Find it hard to login over a week now,1
2020,👌,5
2020,Cool.,5
2020,"Wonderful app, so sharp in everything",5
2020,My favourite bank,5
2020,Cool,5
2020,Nice to use,5
2020,Good,5
2020,Good,5
2020,Very very irritated and lost of time to download and make use of this junk called zenith app😡😡😡😡,1
2020,I so much love this app,5
2020,Very good,5
2020,Very nice application for the fastest way to make any transaction.,5
2020,I love the app great job zenith bank its so easy to use I love it I love it I love it,5
2020,"Hast thou not seen those who take for friends a folk with with whom Allah is wroth, They are neither of you not of them, and they swear a false oath knowingly.?",1
2020,Obinna Tony,4
2020,Please my dear friend try to download this app is very very helpful please 🙏,5
2020,I want to open an account through online,5
2020,Nice app,5
2020,Nice cooperation,5
2020,I love ur charges,5
2020,It was slow,3
2020,Does it give a New bvn,1
2020,I love it,5
2020,Good,5
2020,Way too good,1
2020,Fantastic,4
2020,Good,5
2020,I'm good with it,4
2020,It keeps telling me my account is locked even after resetting my password to activate it. Please do something about this issue. Its kinda annoying.,1
2020,It a great app indeed,1
2020,Good,4
2020,They very good. Work on network n fast feedback after online service,5
2020,Love Zenith bank,5
2020,Exceptional,5
2020,"This app is so poor, can't even sign in",1
2020,Always wonderful,5
2020,Awesome,5
2020,"Anytime I try logging in to my mobile app it keep showing""account locked that I should reset my password"" I have done as required but it keeps showing the same thing anytime I try logging in. I have changed my password more than 5times because of this but same thing keep popping out anytime I try logging in.",1
2020,So Good Excellent,5
2020,Thank you,5
2020,"It's good and I think better thing are all there for the ones that are ready to have them, this is the easy way to install apps",5
2020,Great!,5
2020,For some weeks now my zenith mobile app hasnt been opening... Can anyone here pls tell me where the problem is actually coming from... Thanks,2
2020,Good,4
2020,"I really like the app, i can see my bvn no, my transaction history, transfer without restrictions.",5
2020,Very much better,4
2020,very very good. no issue at all,5
2020,It's great,5
2020,Very bad. I cant loging saying my account is locked that i should reset my password to activate the account which i did and it still not working Total waste of time.😡😡😠😠😠,1
2020,Nice,5
2020,"Good, but needs more improvements such as benificiaries editing, one should be able to add beneficiaries without transfer, transfer receipt that can be shared immediately, fingerprint authentication.",4
2020,Love dis,5
2020,Best bank app,5
2020,will give 5stars when upgraded...Zenith bank is a good bank but this/the app needs to be upgraded... so many features are missen in it.... pls upgrade,3
2020,Very good,3
2020,Seamless and user-friendly,5
2020,Nice app,5
2020,Kul,5
2020,Bank like no other,5
2020,Niceeee,5
2020,Good just that you guys limit a buying limit of 200$. So poor,5
2020,Excellent,5
2020,This app is very good and the only stay with you on 666 the only way to cross the,4
2020,Good luck,4
2020,Nonsense,1
2020,I am their customers,1
2020,The best Nigeria bank bar none. My zeni BuBu!!! Love!!,5
2020,Goof,4
2020,Omo Just dash me money small na I love the app.....its just awesome,5
2020,Your welcome baby girl and she said I don't know how much you love me some i,4
2020,Amazing....,5
2020,"Zenith bank what is all this. How will you just take my money, deduct money with no reason.",1
2020,This app is awesome i really love it,5
2020,Zenith kudos to you the most best app as ever seen,1
2020,This app is beginning to lag. Cable sub not working.,4
2020,Night,5
2020,Swift banking servicies,5
2020,Great n secured,4
2020,if i can it zero i will,1
2020,Dilaying in loading,5
2020,Longer time to begin download,2
2020,Excellent,5
2020,Improve on the app by addind receipt option,2
2020,Nice app fast in notification,5
2020,It's not loading up please help me with the application,5
2020,Super,5
2020,Reduced stress for me I don't even have need to visit the bank customer care,5
2020,It's absolutely very nice 😊👌,5
2020,Good,5
2020,Nice,5
2020,Cool and easy,5
2020,"I'm so appreciate about this app, but schedule transfer is not working well",5
2020,Good,4
2020,Very interesting app,5
2020,The best!,5
2020,I can't do transfer on my own app,1
2020,Your email statement doesn't work anymore for over 3 days now,2
2020,Satisfied,5
2020,"The App is very nice and easily wonderful on the go, and I can recommend to people that you are really Zenith.",5
2020,Excellent,5
2020,"This app is a great and wonderful, is easy to use, doesn't take time to load and has almost everything one way needs no a bank app.",3
2020,I created a zenith bank acct and downloaded this app. I even got my card. but after downloading the app and tried to Register it tells me my acct is not active. how do I now go about this.,2
2020,Great,5
2020,Honestly am tired of zenith my account was blocked have try using ussd code but even after telling me successful the app still remains blocked.,1
2020,Good,5
2020,Ur app is okay though but the only feature missing is the e receipt download not every organization recognizes screenshot of payments so pls ill like u guys to work dat aspect.,4
2020,Good,5
2020,Excellent,5
2020,Pretty cool app,4
2020,Zenith app,5
2020,Good ooo,5
2020,Cool,5
2020,Zenith bank is the best bank,5
2020,It was really awful and time wasting everytime I try registering it pops out a warning saying invalid credentials no app does that except this one 🤨😒,1
2020,Cool,5
2020,Alani i welcome u,5
2020,Account balance doesn't refresh itself when I get credited except I logout and login again..... please look into this,3
2020,Good application,5
2020,I have a problem with this app and I'm finding it difficult to solve. I want to SHOW MY ACCOUNT on the mobile app. It requested for my pin which I input but the response was AUTHORIZATION FAILED. Why is it so?,1
2020,"For some days now am unable to open this app, i cant check my balance and even to login is a problem",1
2020,"Easiest way to transfer cash, pay bills and perform other transactions without leaving the comfort of your home",5
2020,"Generally i like the app and the features. However, after saving beneficiary, i could not delete them again. I have been trying to delete some beneficiaries since late last year and i still can't do it. This is important thing that needs quick fix.",3
2020,The best bank ever,5
2020,It was so amazing......3years today with Zenith Bank,5
2020,Very good app,5
2020,It's good to use though,5
2020,The app is good but it needs receipt,5
2020,Exceptional ND reliable,3
2020,Awesome app,5
2020,Unfortunatly zenith has stop working error,2
2020,Best app,5
2020,Very good,4
2020,Best bank in nigerian history,3
2020,M wwwoomm ..l.lsmos,2
2020,Good,5
2020,Is cool 😎 and helpful,4
2020,The app is wonderful.,5
2020,Great,5
2020,Oluwasegun Adeboye goood app,5
2020,Your app doesn't show the TV subscription package a person is interested in making payments for. Let's kindly work on this lacuna.,3
2020,great,5
2020,it's was good at the beginning but now it's not working again,1
2020,This app is becoming stupid now like I can't login it been loading for hours please fix,2
2020,This very simple and easy to use.,5
2020,Cool,3
2020,Good,5
2020,"I would give more more stars, an important featur is missing. I have been using this app for about two years now but today I was asked for receipt of payment I sent the screenshot bought was reject by my client, though the issue has been resolved between me and my client but the embarrassment just because I wasn't having a receipt for my transaction was too much, as though my transaction was a scam. Come to think of it SMS alert can be edited. We should be able to generate a PDF receipt",1
2020,"Didn't know how to register my acct.,guidelies should be included",4
2020,Very good application,5
2020,"It is a good app, online banking is easy with this app, download and enjoy your life.",5
2020,Very good and friendly app,5
2020,Good👍,5
2020,Effective,5
2020,"Truly an amazing App. Zenith Bank is truly awesome. I would love for an upgrade to be made to the skin and user interface. Change is constant, they say. Please. Consider this in your next update.",5
2020,Excellent,5
2020,Super,4
2020,Please transaction receipt is very necessary thank you,5
2020,Good,5
2020,Superb,5
2020,This app is awesome,5
2020,Its quite pleasant,3
2020,I cant open this application,1
2020,Good and easy to go.,5
2020,Easy banking,5
2020,Beautiful Zenith,5
2020,I haven't been able to use this app for anything . I can't transfer or buy airtime or anything at all.,1
2020,A very effecient banking application. Keep it up!!!,5
2020,So many features in one app! Fantastic!,5
2020,Very good apk but sometimes to recharge from it is annoying,4
2020,Nice app works perfectly,5
2020,Transactions made easy! Great job Team Zenith💪🏽👍🏽,5
2020,Its helful ❤,5
2020,Best bank among other,5
2020,"Don't no what's happening nowadays, can't log Inn, always write network not available",1
2020,"Account lock, even after successfully reset of password still unable to login. I have sent messages to your social media channels no feedback.",2
2020,Cool,5
2020,Great fantastic,5
2020,Stable and dependable app.,5
2020,Nice,5
2020,Fast and also recommendable,5
2020,I can't sign in anymore.. what's happening?,1
2020,Great,5
2020,"Very effective, always ready to use for transaction such as money transfer checking of balance etc.",5
2020,Good,5
2020,New member here,5
2020,Good,1
2020,Great,5
2020,Gud,5
2020,Cool. However a receipt is necessary,4
2020,Excellently I,5
2020,Which one is token again,1
2020,"Nice app, but the acct number does not display automatically unlike b4, u have to enter manually",5
2020,Good,5
2020,"Somehow good, but am not happy when transferring to different bank!",4
2020,I want to b doing transfer online,1
2020,What is going on with this app i can't login to my account,1
2020,Doggy,5
2020,Up to date banking,5
2020,Amazing,5
2020,good bank at any ratethank,5
2020,It,5
2020,Kul,3
2020,Won't let me apply for a virtual Card,1
2020,😜,3
2020,Nice,5
2020,Fantastic,5
2020,Users friendly and easy banking,5
2020,I al not happy wath this app,1
2020,Great,5
2020,User friendly and fast. Do lovely,5
2020,It's good in transfering money 👍,5
2020,Is good app,5
2020,Great,5
2020,The app is very useful and easy to use I like zenith Bank,3
2020,Emmanuel Regwe David,5
2020,This is one app you don't want to be caught without especially as a bank account holder!,5
2020,Happy,5
2020,The best banking app yet!,5
2020,Very exciting app,5
2020,Open account,4
2020,Nice app,5
2020,Good,5
2020,Nice job,5
2020,Good,5
2020,Very perfect,5
2020,I just created an account with Zenith bank and decided to get on with the mobile app but couldn't register with OTP. Please fix this.,1
2020,Good,5
2020,Very good,4
2020,Exellent,5
2020,Greatest Bank,5
2020,Excellent,5
2020,This is so nice.,3
2020,Awesome! Thanks!,5
2020,I believe,5
2020,Is great ooooooo,2
2020,"Very nice and fast, not disappointing or annoying very nice and satisfying",5
2020,Good,5
2020,"Very simple to use for transfers, balance checking, generating evidence of transfer, recharging my phone ,pay bills and lots more",5
2020,Very good app,5
2020,Can I transfer money and buy data on dis APK without an atm card,5
2020,Very good,5
2020,awesome,3
2020,My bank,4
2020,Superb,4
2020,Very good for transactjon,5
2020,working perfectly as expected,5
2020,"I can't log in to my zenith Bank mobile app because I was asked to register my device but in the process I was requested of token which I didn't choose earlier on in the process of registration of my account because I chose OTP, so how do I go about that? Please treat this with utmost urgency.",5
2020,Good bank,5
2020,Wow,3
2020,The app is better now. The only problem I constantly get is error for email bank statement.,3
2020,Very helpful app,4
2020,Good nd fast,5
2020,"very useless App, I can't log in to my account since I updated this stupid Version you guys should do something about it",4
2020,"With zenith Bank Mobile App, it make transaction so easy, convenient to use and one account can also be monitored.",4
2020,Optimal experience,5
2020,too slow Mbok,1
2020,No complain so far,5
2020,Great idea. But i found it difficult to send money using the app,3
2020,V. Good,5
2020,Good,5
2020,Nice app,5
2020,Nice one,5
2020,It was good until it stopped working,3
2020,Please can you add option to generate receipts for transactions.,4
2020,Nice app,5
2020,C Best bank ever,5
2020,Very effective during operation .,5
2020,Very good,5
2020,Great app,5
2020,zenith bank is very a very nice bank,5
2020,Its superb,5
2020,Not responding,5
2020,Best app so far banking made easy,5
2020,Very poor,1
2020,This app is the worst i have not even been able to use it All it brings is update i try downloading but still the same Don't waste your data,1
2020,"Am having difficulty registering ma device, as i don't hv an atm card,",2
2020,awesome,5
2020,Nice app,4
2020,Ilike this App,5
2020,Good,5
2020,Let me try,1
2020,Medication,1
2020,Very nice,5
2020,Just love it,5
2020,Nice,5
2020,Good app,4
2020,Cool,5
2020,Good,5
2020,Cool banking app,4
2020,Great app with assured security,5
2020,Don't download it can't open an account,1
2020,"I just got it now, though i believe Zenith Bank is a great Bank plus am positive about my transactions with this Great Bank.",4
2020,Excellent,4
2020,Good app,5
2020,Always reliable,5
2020,"Good app of all days,no stressing",5
2020,"My app has refused to open for 6days plus now, NETWORK UNAVAILABILITY is the problem. What's the problem????",1
2020,It's helpful simple and easy,5
2020,Ok,5
2020,Best,5
2020,"I love the features of the app, easy to use but ""payment receipt"" after a successful transaction should be included in the app.",4
2020,Love it,4
2020,Good,5
2020,Very good,5
2020,The app cant issue receipt and also show all the transactions. Please an upgrade is needed,2
2020,Nice job,3
2020,Very good appreciated,5
2020,Awesome,5
2020,secure,4
2020,Very reliable and efficient,5
2020,Awesome,5
2020,Wow this app is wonderful,5
2020,Good,5
2020,Very easy and fast in transactions,5
2020,So lovely,5
2020,Good,5
2020,Love it,5
2020,Secure and absolutely good app,5
2020,Zenith is a such a disgrace! App that won't serve you the way you want...how would I even open an account that Zenith sent it's details to me and later alert me that I have no acct,1
2020,Exceptionally great.,5
2020,Billy Verenhight Pls the reduce the data level 😩why 46mb?,5
2020,Good,3
2020,Fantastic,5
2020,Good morning,5
2020,Excellent,5
2020,So good,5
2020,"I can't create a mobile bank account. I have a login for the web and trying to create a mobile login it continues to say ""invalid credentials""",2
2020,Nice App,4
2020,"Very easy to use,no need of going to the banking hall,at all ! !! !!!",5
2020,Great app,5
2020,Y sorry a,3
2020,Very easy to use. I love it 😁,4
2020,Good,5
2020,Nice app,5
2020,Good,5
2020,Banking with pride,5
2020,Best bank app I've ever seen,5
2020,It just perfect,5
2020,It is easy to use and very fast to load. Thanks for this wonderful innovation.,5
2020,Best banking app eva.,5
2020,Excellent,5
2020,Greate,5
2020,Not so super,4
2020,This is awesome,5
2020,"I uninstalled this app due to the fact that they withdraw money from me without my permission They just remove few money from me, which is very bad",1
2020,So good,5
2020,Boy and Roary are in the 9 Nine is more than bluey is 6 years old and has been a great sister for a long time now and she is very much like the same one as many 55555 as she has been begging you since then and 5555 and I have been trying to get 66666666 to do it and I will get 544mu41is to do it and I will get 544mu41is to do it and I will get 544mu41is to do it and I will get 544mu41is to do it and I will get 544mu41is to do it and I will get 544mu41is to do it and I will get 544mu41is to do i,1
2020,Nice app it really a good one,4
2020,Good,5
2020,The app is so helpful.,5
2020,This Bank is a fraudulent bank. Be aware!,1
2020,"Please i need a place for recepit on the mobile app so we cam see receipt after any transaction , it is in other banking app",5
2020,Interesting,5
2020,Very Good,5
2020,❤️,5
2020,Superb !,5
2020,Fantastic,5
2020,Best App so far Great user interface. i love this 💯💯,5
2020,Outstanding mobile app,5
2020,The app very good I like it when I transfer funds...,5
2020,Nice,5
2020,Zenith application just a wonderful application in banking,5
2020,"Nice app. Please how can I deactivate ""login with fingerprint"" I thought I would find it in the ""settings"" but it's not there.",4
2020,Excellent,5
2020,I love this app,5
2020,Very good,5
2020,Excellent,5
2020,Ok,4
2020,Good,5
2020,Is well ok,5
2020,This app is not working at all when you enter your account number it says account details not found,1
2020,Easy for me to use,5
2020,Lovely app and very efficient,5
2020,Good app,5
2020,Service on point.,5
2020,Nice indeed,4
2020,Good,5
2020,Nice app. But I believe it could do with the feature of registering 2 or more accounts on the same app. You might want to take a look at that aspect.,4
2020,No experience for now If i start to use it then i will tell more,3
2020,Slow in connection,5
2020,I was trying to open an account with this application after feeling my bvn I could no progress because of the preferred branch (I could not click on it to select a branch) this is so frustrating I had to abandon it,1
2020,Wonderful,5
2020,Nice App,5
2020,Good app,5
2020,Very good banking App always ready when needed.,5
2020,Good app keep it up,5
2020,Very very very good Bank to the people of all Nigeria,5
2020,It is extremely wonderful,5
2020,Grace.,5
2020,Very good,5
2020,This app have been super cool all thanks to zenith bank customer care. But please it doesn't make full sense registering just one account on a device.,5
2020,"Since two days now the app has refused to open, keeps on saying network problem",4
2020,Plz d apps need to be updated and secondly adds request loan..,2
2020,Good,5
2020,Great,4
2020,"The app doesn't have a support/""contact us"" option making things difficult",3
2020,A very nice and respectful bank I ever seen.,5
2020,The important thing is ti open a new account for please,5
2020,"The app is wonderful, is easy to use, doesn't take time to load and has almost everything one would need on a banking app, but a feature is missing which is ""receipt"". Each time a transaction is made, there should be an option for receipt in form of PDF or Doc. Thanks for the app",4
2020,Good,5
2020,"Smooth user interface, however you need to put the option of downloading or sharing of receipt.",4
2020,Really cool fetaures But when I try to recharge through the app it returns an error message while I will still be deducted for successful recharge. The issue is just the message,4
2020,Exilirating,2
2020,This app is not opening on my device It's telling me network connection poor when I have an active data plan,5
2020,Excellent,5
2020,You are good,5
2020,Ilmmpl,1
2020,User friendly,5
2020,Often malfunctions.,1
2020,No network,1
2020,Awesome!!!!!,5
2020,Easy good faster,5
2020,Just Like Zenith,5
2020,Awesome app.,4
2020,It can't refresh and it doesnt reload ur actual amount after a transaction unless u close the app and later open it. Pls fix this.,4
2020,Nice and easy,5
2020,good very good,5
2020,Na d. The first oo,5
2020,I have been using my mobile app for long now i can't access it any longer please fix the error,1
2020,One of the best bank mobile apps. Can you please work on the time to move from loading page to main app page,4
2020,Well you should try and make place where they can be contacting you like chatting instead of calling your numbers i would have given you 5 star,3
2020,Best banking app,5
2020,"The app is okay but your next update must include fetures where you can add more than one account in one app, Because some have more than one account .",3
2020,"I don't even know what kind of developers could have rolled out this kind of app. You are trying to catch edge cases and now creating a bug. Saying Network unavailable even when my internet connection is fantastic. To make things worse, Zenith Bank doesn't check people's reviews here; zero customer care as far as this app is concerned.",1
2020,Good,5
2020,I couldn't open the app please what could be the problem,1
2020,it was awesome,5
2020,"I really think you should work on the app, or probably get a new developer. I've been trying to register and it has been showing me invalid credentials, I have used all the registration methods provided, but I still get the same error message.. 🤦‍♂️🤦‍♂️",1
2020,Good,1
2020,Nice,4
2020,Greate and easy to use.,5
2020,Splendid,5
2020,The app is good but refuses to open for some hours now,3
2020,Great #ArewaMediaGroup,5
2020,Great app. Easy to use.,4
2020,"Zenith bank,Why was I debited for stamp duty twice within 2 weeks apart on the 18th July 2020 and 1st August 2020???? This is fraud. Iv never seen where stamp duty is debited every 2 weeks. I demand that my money be refunded. #750 was taken on the 18th July and #700 on the 1st August. This is crazy Zenith bank.  If I don't get a reversal within 48 hours I swear I will stop banking with Zenith.   I thought Zenith was prestigious. Found out they are cheats. I am waiting for a reversal",1
2020,Nice,4
2020,Yep now i have downloanderd the app and is very helpful,5
2020,I cant even login successfully again. It been 3 days now.,1
2020,Execelent,5
2020,Loved it,5
2020,"Transfer isn't going through, authentication failed",2
2020,Absolute rubbish. The App can't find my details even though I've had an active account for over six years.,1
2020,Nice,5
2020,Wounderful,5
2020,"I have been using it for sometime now , no issue, so it's cool .",5
2020,The best mobile app ever,5
2020,I feel there is need to add receipt as evidence you can send for transfers done on the app.,4
2020,It dosnt doawload,1
2020,I have experience alot of things wich i cant even mention,5
2020,Good,5
2020,Excellent,5
2020,Very good,5
2020,Bestest,5
2020,Just Starting,5
2020,Tested,5
2020,I am not happy with zenith Bank,1
2020,"I'm giving this zero point cos of the way my account was debited thrice 1 sheldule airtime transaction for weekly, instead you guy charged me three times for it. I'm so angry 😡 😡 😡",1
2020,Perfect I love it ❤️❤️,5
2020,Very good.,5
2020,Excellent,5
2020,Sampe Master is Biafran Musician who believes in Freedom of his people Biafra. He is known as Don Prince aka Sampe Master. (Biafra Anatago) Meaning that Biafra Has Come. Sampe Master is a Superstar in Music Industry today.,5
2020,"The app is good, no issues but I will give 5stars if download receipt option is added",4
2020,bh.,1
2020,Nice. Stress less.,5
2020,It's amazing,5
2020,Pls I mistakenly made a transfer to first bank instead of uba bank account number what will I do,5
2020,Good,3
2020,Like,3
2020,"There are diducting my money for what i dont know of, only sms 15naira why? I make 600 third perty up till now , i have not seen it, my friend send 1500 in my account why five hundred was there you still remove 1000 from my account, why?",2
2020,"The app is cool. However, a future update should have a feature whereby you can register more than one account on a device. It does not make much sense for you to have two devices (read 2 android phones) to access two accounts that you have in one bank. I think there is enough security already to warrant this change.",5
2020,Stunning,5
2020,"app showing connection u issue for days now, have uninstalled it, now am unable to install app... and it's my major account for transactions",1
2020,Its interesting .,4
2020,Awesome,5
2020,Good,5
2020,"Great app, but most times, one cannot generate transaction receipts",3
2020,Very soon,5
2020,Good,5
2020,Smooth,5
2020,It's cool,5
2020,Am not satisfied with the services,1
2020,Splendid services,5
2020,"Disappointing. I changed my device and tried to log in with the new device and all of a sudden, the app cannot verify my pin.",1
2020,Creditable,5
2020,Love this app so much,5
2020,"This is the most useless app i have ever withnessed, Zenith bank upon all the bragging, you develop an app that cannot find and verify my account number This is the main reason i stopped all deposit and investment with you. Now that i have changed my minf to start saving something again Then this, seriously, what do you take we for I wish there was zero or negative star I would have given it as well",1
2020,Good,5
2020,It keeps saying pin verification canceled ...,2
2020,The best!!,5
2020,This app is a trash to me I made a cable TV subscription and it pops up an error message. While have been debited already.,1
2020,Got ur app but couldn't proceed with the account opening as I got stocked at the preferred branch selection,2
2020,"Great app, but zenith bank usually has one service issue and the app would be affected.",4
2020,Good,4
2020,A nice app,5
2020,This app has got me going.,5
2020,Nice,4
2020,Awsome,5
2020,This is a terrible app Complete waste of data It does not open any online account It does not have any input for preferred branch I regret wasting my data on this app. Dosen't deserve any rating at all They should fix the problem.,1
2020,Nice,5
2020,Fantastic,5
2020,"I am been robbed severally on this app, the last one was #2,200 PAID on 14/07/2020 to GOTV with VAT of #107.50 deducted from my account and was NOT remitted to GOTV up till now. 28/07/2020. Pls i want my money back.",1
2020,Nice,3
2020,Good app,5
2020,E make sense,5
2020,The best,5
2020,Best bank ever,5
2020,Good application,1
2020,The App is working at desired rate for now but there is for upgrade on receipt generation via email or sms.,4
2020,Why can't i transfer 2hund..k... or more at once...,5
2020,"I couldn't make any transactions on my mobile app, it keeps on showing authorization failed. Have Uninstall and reinstall, since I have the app haven't be able to make use of it, am just tired",1
2020,I can't download receipt of transfer payment,4
2020,Perfect.......,5
2020,Good App,4
2020,Good,5
2020,Ok,5
2020,"What a great app, and it would be really nice if it could save receipts",5
2020,Awesome,5
2020,I can no longer transfer money with my zenith app.each time i tried they will tell me a uthorization failled,1
2020,Easy and simple 😉,5
2020,I changed my phone to a new phone and won't the app back,3
2020,Does Zenith Ghana has a mobile banking app?,3
2020,"I downloaded the app , and wanted to register, but they said my newly opened account hasnt been activated. Why ?",3
2020,"Pls i just downloaded the app and registered today myself, do i meed to still gl to bank to submit some docx? Again i was asked to put PIN+TOKEN Pls where do i get the token",4
2020,Very good app,5
2020,"I love it, very helpful and friendly",5
2020,I love ZENITH 🏦 PLC. It's one of the best 🏦 s I've ever banked with. And they are good in all corners.,5
2020,Yet to confirm,5
2020,Perfect,5
2020,Excellent thank you so much,5
2020,Yes zenith mobile app is the best.,5
2020,Love it,5
2020,Nice,5
2020,"Nice app,I love it",5
2020,From me to you,5
2020,This app is so frustrating is saying network not available reconnecting ever since I updated my phone software what is wrong?,1
2020,Fantastic app,5
2020,Good bankig app,5
2020,Nice app but please make the transaction history flexible such that I can send/forward transaction receipt/evidence immediately and not to screenshot.,4
2020,"App has been redundant for days now, what's happening? Is zenith bank being hacked?",2
2020,Nice,5
2020,Nice,5
2020,Awesome,5
2020,"Really an amazing app. Easy to do different transactions. However, when will Zenith bank offer application for loans through this app like other banks do?",5
2020,"nyc so far, hope it continues ds way.its great anyway.",5
2020,Cool,4
2020,😮 Wow,5
2020,"I would have given 5 stars but i cannot permanently remove beneficiaries. Apart from that, I highly recommend this app.",4
2020,Good app,5
2020,Dope ..i love this,5
2020,Good,5
2020,Hopefully there would be an automatic generation of receipt/teller after transactions of transfer in the next update.,2
2020,"I have been using this app, so much lovable, but I changed my phone, and after installing the app again, it don't want to work again. Please I really want to make use of it. So what do I do?",4
2020,Why does it take days before reverting debited account? Many customers are crying because of this insensitive attitude of zenith Bank. It doesn't take so much time before other Banks revert or treat dispense error. I think zenith Bank is no longer effective and efficient in customer service. Try to work on this . Lockdown should not make the bank loose integrity.,1
2020,Awesome!,5
2020,Awesome,5
2020,Good,5
2020,Nice,4
2020,Very good,5
2020,Fantastic,5
2020,This is really great App for us,5
2020,It's been a reliable app for me and I use it at my conviniency,5
2020,An easy to use app. Gives one no stress,5
2020,Good,5
2020,Nice application,5
2020,"Very nice app,,,i love it",5
2020,What a terrible Znith need to fix it up,1
2020,Worst appp,1
2020,Try this app,5
2020,"I have tried to download this app for several time is not working, why?",1
2020,Never seen a worse app. Creating an account simply doesn't work. Lol 😂,1
2020,Excellent,5
2020,"The zenith app is good, the the transaction receipt needs to be updated to a large format. The content of the transfer details is too small to view.. thank you",1
2020,Best mobile app ever,5
2020,Awesome app,5
2020,This app is awesome,1
2020,"I'm very proud of my bank,zenith bank forward ever.",5
2020,So good,5
2020,Love it so much good app,5
2020,Very good app.keep it on,4
2020,Stupid bank,2
2020,Really good,5
2020,Good,3
2020,Networks interfere sometimes,3
2020,Wow,5
2020,Swift and easy to use. #Oluwadamilare.,4
2020,Exceptiona),5
2020,Good and lovely fast internet banking,5
2020,Can i use this app to open an account?,5
2020,Excellent,5
2020,"I've always enjoyed my ease anytime i use the app. Not until this morning, i couldn't log in to the app to access my account. Please work on it",3
2020,"Nice app, i like it speed.",5
2020,Good .,5
2020,Perfect,5
2020,"This app is excellent, but how do i upgrade from using token to fingerprint ........ Thanks",5
2020,Very Good,5
2020,It good at all,4
2020,Best app for me,5
2020,Thank you,5
2020,This app is fair but mine does not gives transaction list even when they are made outside d app...pls reload it so we can see wat comes in and out of our accounts..thank you,3
2020,You people are always making unnecessary changes to this app. It's more fail than hit most times.,2
2020,Fantastic,5
2020,Super Cool,4
2020,"Please when am creating an account it does not ask for password,so i cannot created an account",1
2020,interesting app,5
2020,Okay,5
2020,Good,5
2020,Reponse is prompt,5
2020,Sad,1
2020,This is the worst app have seen in recent time. To register my device has become a hug problem. The frustration is just too much.,1
2020,Good,5
2020,A good app makes things easy for people,5
2020,"Hi Zenith team, my app has refused to open for more than 6 days now on my new device after registering it. (it keeps loading without opening saying NETWORK UNAVAILABLE despite having an active data service in my device) So I unistalled it and reinstalled it again but the problem still persist. What can I do to get this issue resolved?",3
2020,Great,5
2020,Great app,5
2020,I would love to have receipts of my transactions,4
2020,Best app bt need to add small salary advance loan to it,5
2020,Good,5
2020,This app is easy to use. Even newbies can get accustomed to using and enjoying it,5
2020,My zenith bank mobile app is not functioning on my phone device. So i don't know the reason why. Please help work on it,1
2020,I cant buy credit,2
2020,Banking at it's best,2
2020,Good,2
2020,Excellent,5
2020,So easy,5
2020,Cool,5
2020,Amazing and faster...make life eazy,5
2020,Very good,5
2020,Honestly am highly disappointed with your daily transfer limit. My UBA I can transfer upto 5million without any token via app. Whatz the essence of the app if I can't transfer more than 100000 daily. You need to wakeup and improve on this. Warm regards.,1
2020,Its is very easy to use and it works all the time.Accolades,5
2020,Good,5
2020,"Its not advicebale to use zenith bank to pay utility bill or buy recharge card Also, i have observed that transcaction would show successful while its a failed transaction No customer support",1
2020,Wonderful experience with the application,5
2020,The app is not optimized for my device...I use a Samsung galaxy tab e. Please fix it,4
2020,Great apo,5
2020,Better take care of your bank unless i will change it. Trying to trasfer funds since morning very urgent . I love zenith but you want to start acting like polaris now,1
2020,😀😀😀😀😀😀😀😀😃😃😃😃😃😃,5
2020,This app is extremely perfect Even with my missing apart SIM I am able to transact as normal Thank you guys,5
2020,Excellent,5
2020,Very nice and easy to use,4
2020,Perfect,5
2020,Yes it's still perfect,5
2020,Satisfied with app UI and UX,5
2020,Nice,5
2020,Tough to get the app,5
2020,Cool and exception,5
2020,Good,5
2020,Excellent,5
2020,Great app,5
2020,Very poor app to use infact u cannot use it open a new bank account Just a waste of data Pls do not download these app or u will regret it later,1
2020,"Thank you zenith bank ,you have solved my problem.",5
2020,Very good,5
2020,Good and excellent,5
2020,"I can't see full of my account details, like your full details of statement,to show your payment an the balance",2
2020,Nice pp,5
2020,This bank is doing so well,5
2020,Nice,5
2020,Great App.! Please allow customers to be able to creat multiple Savings account within their accounts. Check Combank app for reference.,4
2020,Nice app,5
2020,Nice app awesome,5
2020,"Update: be careful of this bank if you're seeing this. You can see my first complaint below. So I used my Zenith Bank card at POS terminal shop, and the transaction was declined, but they still debited me ₦5,100 and it's been a week now and they have not reversed it. When I report to them they will send me automated messages. I guess I have lost my ₦5,100... Avoid them❌ ---- I started making use of this bank newly, and someone did a transaction to my Zenith account, and Zenith Bank reversed it.",1
2020,It's good to use,5
2020,It a very good app it fast in transfer,5
2020,Have been trying to login to my app but i couldn't,1
2020,Good,5
2020,Beyond Comment,5
2020,I love zenith bank,5
2020,Nice one,4
2020,Osas i,2
2020,"The app is so frustrating...I can't even login any more ,pls fix your app its bringing so many bad names to your organization",1
2020,the new look is really adorable ❤️,5
2020,Fast and conviniace,3
2020,I realy apriciate for this,5
2020,😭,1
2020,Help me seriously,5
2020,Great experience,5
2020,Pls can't i borrow money from this application?,4
2020,"For three days now, I have been trying to complete the download but it's not working out.",1
2020,Very intrested,5
2020,I've not been able to log in with my finger prints as I used to. Could you please help?,4
2020,Interesting,5
2020,Feels so good using this app,5
2020,zenith is the worst bank among the banks I deal with. They refused to to reverse your money even after making complaints. And the customer service sucks big time. The chat part doesn't even exist.,1
2020,This app Is God,5
2020,Nice,5
2020,Wonderful,5
2020,For the past one week I can't use the mobile app. Always telling me my account isn't active What kind of rubbish is this,1
2020,"I've been trying to install the app, I was unable to access it on my phone i don't know what really happened. Is it because I need to update my phone if I deed I will loose all my app.",1
2020,Unable to login despite having a strong data network. Too bad a feeling.,1
2020,Good,5
2020,😠😠😠😠 im unable to register device it always says system was unable to process your request useless app,1
2020,It's realy gread,4
2020,I love zenith bank. Never disappoint💯💯 ❤❤,5
2020,Good,5
2020,Great app,5
2020,good,5
2020,Ok,5
2020,Unable to.login always saying network not available,1
2020,What can i do to start using this mobileApp?Someone pls help me,5
2020,Good,5
2020,Cant install app for 2 days now. What's going on?,1
2020,Unable to login the app sometimes... but it is a pretty much effective app altogether,4
2020,Perfect,5
2020,Good,1
2020,Fantastic,4
2020,"After I downloaded the app,I registered my account no and used to,afterwards,I tried to log in and it's asking me to register my device,I tried,d next screen is showing me to add my pin and token no,pls how do I go about this?",1
2020,I am new here but ineed to know about this app what can i do,5
2020,I like the app,5
2020,Cool,5
2020,"I can't register with this app, I've been trying for some days now. So kindly make an improvement to the server connection of this zenith mobile app.",1
2020,Awesome in My world of banking i haven't see any bank with such a beautiful future ❤️,5
2020,Best Mobile app,5
2020,"I can not access my zenith bank app, why?",1
2020,"Great, but recently, I have to be updating my notifications before I can see it.",4
2020,Good service,4
2020,Good,5
2020,"Am trying my account number to register but keep saying details are not found, i will be happy if dis issue is attended.... Coz d app is a nice one",3
2020,Hi Team Zenith. The app has worked efficiently until last week when it wouldn't open aigain. So I deleted and have been trying to download again but have been able to. It streams endlessly but didn't download.,3
2020,Excellence,5
2020,Depends on how you treat me,3
2020,Excellent!,5
2020,I love it,5
2020,Great,5
2020,How well done,5
2020,My Zenith app has affected me financially over 2weeks now by not providing me my statement of account requested after showing successful repeatedly yet no mail was sent...,3
2020,Nothing to compare with,5
2020,It a better app,5
2020,Thank you so much,5
2020,Nice app,3
2020,Excelent,4
2020,The app is amazing but I can't disable my Save4Me since. It was supposed to expire yesterday but I haven't seen anything...,5
2020,"Pls i don't have my atm card to open it,but which one is pin +token",5
2020,I so much love this app,5
2020,Wonderful. Anytime banking,5
2020,Highly professional,4
2020,Gud app,4
2020,Wonderful,5
2020,Just apt for basic transactions...generating receipts fir transactions should be included in the next update.,3
2020,It's really good Am really enjoying it Keep it up @zenith bank,5
2020,"The app is not working, i can't perform transaction with it",5
2020,App is ok but u guys should add debit Card request to it To save our time,3
2020,So cool!!!,5
2020,Love it,4
2020,II M.. . . . . . . .,5
2020,Okay,5
2020,It's exceptional,5
2020,Easy to use,4
2020,Great and supper indeed to have this app,5
2020,It's trying to be good but need to improve,3
2020,Very good. Easy to use intuitive. Good searches.,5
2020,I like the app,3
2020,Am confirming this app as the fast and reliable place to do some cool transactions.......,5
2020,"Very nice app, easy to use",5
2020,Can't open my zenith app,5
2020,Great app,5
2020,"The app is not stable, I made payment and i received a pop up message signifying successful, but I wasn't debited, hence it wasn't successful. This happens more than two times.",2
2020,"This the worst app in the world, don't download it, immediately you create the account they diactivate the account and they don't even respond to your complaint",1
2020,Okay,4
2020,Pls you should work on ur network keep saying network not available pls work on it,3
2020,I can not transfer more than 20000 daily,5
2020,Manageable,3
2020,Nice,5
2020,Its nice and very easy to used,5
2020,Love it,5
2020,Some dificuties in transertion,5
2020,Good,5
2020,Very nice Good job,1
2020,"All but thanks, fast, simple and reliable app",5
2020,Awesome,5
2020,Good,5
2020,Please the select range button on the mobile app isnt working,1
2020,Very good,3
2020,Wow love it,5
2020,I will soon catch all of you that is stealing money from peoples account. For not getting complete records of bank statement.,1
2020,Nice app,5
2020,Nice,5
2020,"This app is wonderful app,it hasn't failed me for once",5
2020,Good,5
2020,It is the best mobile app,5
2020,Where sir' i need to put my gender but i didn't get select gender where,1
2020,Good,1
2020,Good approved please,5
2020,Excellent,5
2020,I love it,5
2020,Best bank,5
2020,Good,4
2020,I am enjoying youe service,5
2020,"This app is not working, it doesn't open anymore",1
2020,I can't even go past the registration phase It's just not working,1
2020,Surperp,5
2020,Very easy to use.,5
2020,I regret creating an account with you people... You either deducting my money anyhow without any tangible reasons or you debit my account without even having money there like _41#... Your bank is worstest things I ever know... Soon am closing up my account and don't want to associate with you anymore...,1
2020,Nice to see,5
2020,App was Good all of a sudden I can't login telling me service is not available now am stranded 😖😖🤧😷,1
2020,The App is perfectly ok,5
2020,Cool,5
2020,Servers are not consistent,3
2020,"Zenith bank it seems you guys are getting cocky.I started using zenith mobile app last year,at first ot was great,but after a while it started saying, Authorization failed or duplicate transaction detected.At first i thought it was the network but i haven't been able to transfer since.I redownloaded it thinking it would work when i tried changing my password,it told me my card details were not correct,and the ussd code was not working,and i really had to transfer cash for a business.Do something",1
2020,Easy and convenient. This app can't make transfer to some banks. Eg. Citi Bank,3
2020,"God will punish both the BANK and the APP DEVELOPER. Very useless app, just try using it to get airtime and watch how they debit you time and time again without getting the debited airtime equivalent. Minus 100 stars (-100%) for both companies .... Nigerian developers SUCK ! ! !",1
2020,"The worst app you will ever come across. I reinstalled the app like 4 times, each time hoping it would work. It keeps trying to reconnect, telling you no network available even when you have the best of 4G network. Just utter frustrating rubbish called Zenith Bank Mobile App.",1
2020,"This bank is stupid,I'm even planning on going to take my money and close my account over there and I'll make sure non of my friends and family ever open and account here and I'll also post this on my social media. How can a person withdraw and don't get the money but gets credited, I've been riped off alot and I won't stay silent anymore.i hope those of you who reads my review stop your self from downloading this app and close your account immediately.",1
2020,Great,5
2020,This app is the dumbest mibile bank app have ever used it wont even allow me to access my accout,1
2020,Great,5
2020,Very helpful,4
2020,Best mobile banking app i ever used.,5
2020,app English,5
2020,"Co$%%≤<%√© xx xx x as*S see z t access bz eaxz xx z as xx xx 🎢xx Xx xx dd,me,:🎢🌅🗼🗽🗼💈🎢🎢💈🎢🎢🎢🎢💈🛎️🛎️⌛🚁;-)(^^)(^^)(^^)",1
2020,Great,5
2020,Good service,5
2020,"Great app easy to access,everything about this app is perfect",5
2020,Please I can't log in again my phone I log in before was stolen pls I need your help,4
2020,One of the most stable financial app I have ever seen... 💞,5
2020,It does the required,5
2020,Easy to use,4
2020,"Haven't been able to access this crappy app in weeks. It just keeps loading and loading. my network is alright as well, so the problem isn't from there.",2
2020,Nice app,4
2020,Good,5
2020,Is it possible for me apply for a mastercard on this app?,4
2020,Excellent,5
2020,Excellent,5
2020,The log in screen keeps saying there is no network available,1
2020,I love zenith for fast transactions,5
2020,Perfect😘,5
2020,More better,5
2020,Bad,2
2020,"My bank, very wonderful,no disappointment",5
2020,The zenith bank mobile app is one of the most customer friendly applications ..If in doubt ask around. Nice one zenith bank.,5
2020,Good,5
2020,Nice,5
2020,Useles app 🤞🤞🤞,1
2020,Very fast when using,5
2020,"Good,open an account online transferred #2000 to the account but lost phone with number,how do i retrieve the a/c bank? Pls",4
2020,Easy banking at its finest peak,5
2020,Good,5
2020,😾Zenith is the best bank with the worst network provider...u guys should work on that !!,1
2020,Good in elchelsis,5
2020,Good,5
2020,"Pls why do i always find it difficult to register a new device? Same details but it says not authorized,",1
2020,Very good,4
2020,Okay.,4
2020,It need to be upgraded so that we would be able to print transaction receipt,3
2020,What's going on you people delay so much in transaction this days,5
2020,Amazing,5
2020,Perfect,5
2020,Best banking app for me,5
2020,Good,5
2020,For easy banking,1
2020,Nice Banking moblie App,5
2020,Perfect!,5
2020,Awesome 😊,5
2020,I started the application but now i cant again... My transactions do not go through even with my pin and its sad cos i am stranded,1
2020,"It used to be good until last week, it's been displaying no network for days and this is very frustrating, I tried making transactions but couldn't, I have to go withdrew the money for the transaction. Please fix this.",2
2020,Awesome zenith,5
2020,Hi people are mad at me or something to that effect you to be happy for you that you to be my password,4
2020,Good,5
2020,great app,5
2020,Just love it,5
2020,"Best bank in Nigeria, you're just perfect Zenith.",5
2020,"Disappointed, got a new phone and tried to re register cause it was telling me to register the new device, i followed the whole process and it keeps saying ""authentification failed"" or whatever it was saying Till today i still can't use the app, i have to use USSD most of the times which is uncomfortable",1
2020,It's user friendly,5
2020,Nice app,5
2020,best ever best bank,5
2020,"No hitches, swift response, reliable",5
2020,So expensive,3
2020,"This app needs to be fix , money leaves my account with no statement to prove where it went to . It really has a lot of problems 😡",1
2020,Oh my Gosh ... Why so long to bring transfer history 😭... I use POS machine I was not credited and my cash was out of my account .. the lady says it will be reverse to me .. since yesterday .. nothing happened yet I try to show prove of account statement I can't see it there why 😡😡,5
2020,Omg!!!! What would i do without this app Literally nothing,5
2020,Good,5
2020,"Reasuring,especially with the issuance of transaction receipt.I love it.",5
2020,Good app,5
2020,Your Bank at your fingertips. This is a next generation app.,5
2020,"Pls Zenith, why can't I see my transaction history on d app? Pls, I really need my transaction history to be showing cos it's very important. Pls do something, thanks",4
2020,Good,5
2020,Good experience but more improvement in networking,5
2020,Awesome!!,5
2020,Favourite,5
2020,I've been trying to open this app but it keeps telling me that the app has stopped try opening again and when I do it says the same thing. Please help 🙏😔,1
2020,I would have loved to give 5 star but I can't get my account statement only to make transfers.,3
2020,"Weldone guys, this app has been very helpful",5
2020,Very interesting and relaible,5
2020,This is one of best to have an account try it now and see the difference.,5
2020,Zenith bank is a good bank,5
2020,Average,5
2020,Much love,5
2020,Love it,3
2020,Correct.,5
2020,Best app ever but no receipt after transactions and is very bad,5
2020,Can I use the app for my Ghana account number ?,5
2020,"Sometimes payments are made and are not received within record time by the recipient,hence causing delays in business transactions;Otherwise a wonderful app,with nice service options!",4
2020,Excellent,5
2020,"Very good an amazing, so much accessible 💖💯💯",4
2020,Good bank app,5
2020,Why is it so difficult to open account with your app? I honestly think you can do better than you are doing now.,1
2020,"I has account with zenith but i dont has a card, can i be able to use the app?",3
2020,"It's free, fast and makes transfers easy⚡🚀",5
2020,Super cool 😎,5
2020,Yeah,5
2020,U guys are just good,5
2020,Good and nice app,5
2020,Good,5
2020,Great,5
2020,"Its very wonderful application, I love it.",5
2020,Nice,5
2020,It not downloading,1
2020,I think something need updating as normal phone network has stop working but if u use other means like wifi it working perfect. So in short it dont work except with a wifi & no matter how strong your network may be. Please developer do something fast please.,3
2020,Worst bank ever they can't even give a correct information 😡,1
2020,"I can't generate receipt on any transaction, it's disgusting",2
2020,I love this,5
2020,Excellent,5
2020,Perfect,5
2020,An amazing indeed. Please can there be a proper reciept in the app?,4
2020,"Very nice. But sometimes it doesn't work due to network issues which is understandable yet, we wouldn't mind if you can decrease the frequency of this.",4
2020,Nice app,2
2020,🥰🥰🥰🥰,5
2020,Brilliant,4
2020,"Nice but, i have issue",5
2020,"Fair, can't carry out transactions online",3
2020,Best online banking app I have used in Nigeria 👍👍,5
2020,It is good,5
2020,It is easy to access,5
2020,Great,5
2020,"Am not happy about this app, i can't transfer. Please what do i do",5
2020,I have difficulty in downloading the app,2
2020,Seamless transaction! I love the app,5
2020,Among the best banking app in Africa..and respects privacy..highly recommended for transfer anywhere in Africa ..,4
2020,The app is easy to use and is very fast.,5
2020,Very good,5
2020,Good,5
2020,Good,5
2020,"Your app is too clude for this age, one cannot print out any previous transactions easily",1
2020,Zenith bank is the best I love this app,5
2020,This is not my real face,5
2020,I can't make transfer because am asked to schedule the transfer Why is that?,1
2020,Dug bug ubyv woozy wiz franc Kirov garb,1
2020,Very hard to download zenith mobile app,2
2020,The app is okay but it's missing balance before new transaction,4
2020,One of the best 😍,4
2020,"Airtime recharge doesn't work, please fix",2
2020,Good,5
2020,It's not show me recent transactions.,1
2020,Your app is too local. Can't prepare a standard statement of account.,1
2020,Great,5
2020,Fantastic,5
2020,No stress easy and simple .,1
2020,I can't get the registration why because the keyboard show's me only numbers without alfabet,5
2020,"For me, i will say the app is poor in the sense that you want to check your transactions history and it will never turn up, just remains like that, you want to get your bank statements too same thing happens, you sent the email and you get no response.",2
2020,Stupid App 😡😡😡. My atm keeps reactivating itself. I've deactivated it 3 times today. They're deducting money from the card. The app is not secured,1
2020,Good,5
2020,"Perfect, user friendly and easy to use",5
2020,Perfect,5
2020,The app is so disappointing....everytime I try to register it shows user no available.... And I don't know why,1
2020,Excellent app,5
2020,Great,1
2020,Zenith bank mobile app is so easy for everyone to do any transaction or open acount i love this app it s help me alot,5
2020,Cool,5
2020,"Horrible bank, users. They only care about themselves. Your money can be stuck with them while you die for all they care as long as they have profit. They'll only give you your money when it benefits them I'm closing the account and sharing my experience on all SM.",1
2020,"I can't assess my bank app for some days now,i don't know what the problem is, can you please check?",1
2020,Why can't I be seeing my account statement in my mobile banking. Someone should I help me out,1
2020,Make a feature that can change your phone numbers ur alerts are been sent to ... The app is supposed to make life easier for us.. not going to the bank only to Change what phone number and waste of transportation and others,2
2020,Perfect,5
2020,Is good but i cant danload,1
2020,Is mobile banking is very difficult to get register online,1
2020,Great,5
2020,Good,5
2020,This app is not very efficient in showing transfer history. Please you ppl should look into that so that i can rate 5 star,4
2020,The app response to me whenever I open it and it delivers fast.,5
2020,This app is fast and reliable,5
2020,Very good,5
2020,Fast notifications,5
2020,easy to use,1
2020,So useful,5
2020,Splendid,5
2020,Very good,4
2020,Great app,5
2020,In the past few days now I have not be able to open the App.,3
2020,thing is,2
2020,Great,5
2020,Its easy to use,5
2020,"@ZenithBank Zenith Bnk has d most terrible nd mannerless online call srvc reps. Imagine my accnt was defrauded nd due 2 d que here in my area I had to call zenith Bnk srvc center nd after waiting for over 2 hrs, a female rep responded nd was nt just rude bt also hung up on me😡😡",1
2020,Very easy and fast,5
2020,I love this app,3
2020,Perfect,5
2020,Very helpfull,5
2020,Excellent,5
2020,I'm happy having you among my app. thanks.,5
2020,Do not attempt to do any transaction through this app. Zenith will take your money and you will get it back. No wonder they report astronomical profit every year. Its customers money.,1
2020,Nice,5
2020,Best💯💯💯,5
2020,Mehh I don't remember my password nd In trying to reset is not working why please reply me,1
2020,Best banking app,4
2020,I believe there's room for upgrade. Customers should be able to apply for ATM cards online without having to appear in person.,3
2020,Ok,5
2020,Good,5
2020,"Can Zenith allow for more volume of transactions possible in terms of transferring money, e.g I can only transfer 150k - 200k too small. What if I have a contract worth millions and needs to make some payments you wouldn't expect me to start carrying funds in a bag do you, such limitations are too low even if d customer is a savings account holder",5
2020,"For over 3 months i've been experiencing the problems of network not available ,reconnecting even tho i use a strong wifi connection . Its frustrating seeing i live abroad and cant make transactions at my convenience . pls fix this",1
2020,You can borrow any money on my card here,5
2020,I love how it is easy to use.,5
2020,Very annoying when downloading,1
2020,✌️👌👍,5
2020,But I love it it's very cool and convenient for me in my transactions,5
2020,Perfect,5
2020,Its great thanks,5
2020,Good,5
2020,App works perfectly well for me.,4
2020,excellent,5
2020,Awesome,5
2020,Excellen,5
2020,Fast and reliable app,5
2020,Perfect monhey,5
2020,Very effective,5
2020,Am enjoying it,3
2020,Nice app.,4
2020,Very efficient. Nice one,5
2020,Good,5
2020,Very good,5
2020,Wonderful features. Makes my financial transactions faster.,5
2020,Great,4
2020,It very nice and fast,5
2020,It is awesome,5
2020,I love the zenith app so much,5
2020,Very good,5
2020,I am very interested,5
2020,Good app but can be better. There should be a way for me to generate receipt for past transactions like other bank apps. Some times receipt don't get sent to my mail and o should be able to generate receipt from the app.,4
2020,"You guys at zenith Bank, should make receipt available for us to share via social media,no receipt",1
2020,Very Useful and easy to use,4
2020,Very good App,4
2020,Why my app is not use for last 3 day,2
2020,Nothing stays hidden forever,4
2020,Yanada amfani sosai da sauki wajen tranfer da sanin abinda ya rage a asusunka yana saurin sanar da bayani da zarar anyi maka tranfer na kudi daga wani waje,5
2020,Nice app,2
2020,"The best mobile banking app which have demonstrated quality in the way is so simple in transactions so I'm enjoying the app . I decided to be banking with them o 🤟 it's very important for all Nigerians to join them, but zenith Bank must advice there staff's to respect the deginity of all customers, not only the big men that puts Moni in bank",5
2020,Good,1
2020,User interface so cool,5
2020,Good,3
2020,Nice app,5
2020,Wonderful,5
2020,"I love it, so much",5
2020,"The app is rubbish. It has refused to open since I installed it in my Samsung galaxy A30; always displaying 'network not available, reconnecting' despite d fact dat I have enough data",1
2020,Up,5
2020,Very Good,5
2020,Wonderful app,4
2020,"Good and good l,but make more simple for customers",4
2020,Excellent 👍,5
2020,Ok,5
2020,Excellent,5
2020,"Am tired of using this app, i cant even make any transactions through it 😡😡😡",1
2020,App Cant open,1
2020,Good to join zenith bank as your bank.,5
2020,It's a good App,4
2020,I cant find the OTP option on my app,1
2020,Awesome,5
2020,Good,5
2020,Bad. I recieved money into my account but the balance is not showing in the app.,2
2020,It makes life easier for me,5
2020,You can get a good,5
2020,Amazing,5
2020,Fascinating App. Well structured.,5
2020,I love this app sooooooo much,5
2020,Fair,5
2020,"Awesome app, easy and fast",5
2020,Very useful,5
2020,"Very good and reliable, excellent bank",5
2020,Very slow and difficult to operate,3
2020,Fine,5
2020,"My zenith app has been saying network not available for the past one month. It has really made my life difficult not being able to use the app especially during this COVID19 period. Please what could be the issue? I deleted and re installed it but the samething, I also checked if it's the updated version which it is but same problem. My internet connection is also strong but it won't connect.",1
2020,This App is user friendly !,5
2020,5 4rdu,1
2020,Good,5
2020,Love it,5
2020,I really love this app....this app is d best,5
2020,Good application but i find it difficult when printing the transfer receipt not all the time i get it done.,3
2020,Great app.,5
2020,I live in India I really love zenith bank from Nigeria.,5
2020,It wont even install,1
2020,Nice one,5
2020,The best services ever... Kudos to you guys...,5
2020,"Hello Zenith bank. I've been having problem using your app. It keeps reconnecting since almost a month now. Even while my data is on, it keeps showing network not available. Is there anything I need to do?",1
2020,Really good app and a great experience. But my transaction history is always empty even when i make transactions. Other than that am enjoying the app!,5
2020,Unable to generate statement of account from the app.,1
2020,"What's the essence of this stupid app, when you send out money, the money leaves your account, you don't get debited and just like that your money disappears. Y'all better stop this joke and refund me my money or let it through!!!!!!",1
2020,This app is really good but I occasionally have a problem with the app failing to connect to the server. The only fix is to uninstall the app and install it again.,3
2020,Good app,3
2020,I would prefer the app has multiple account functionality. That way I can switch between my business and savings accounts.,5
2020,Great App.,4
2020,Good but why do they not normally allow login without data,4
2020,Very nice,5
2020,Simply great,5
2020,Nice,5
2020,Very good,5
2020,Nice,5
2020,Excellent,5
2020,Suitable for all ages,5
2020,Very good,5
2020,Good,3
2020,Very good,5
2020,We use this application easily to transfer the money or buying our goods . But we need the bank to give the customer loan. Thanks,5
2020,Just started its okay,3
2020,To display transaction history is always a problem .eg no reault found,2
2020,You guys should update your app. It's being acting crazy lately.,1
2020,Nice and intuitive user interface.,4
2020,Nice app,5
2020,Please allow this card to work for people who have not yet register their cards. Thanks,5
2020,Nonsense app is not even working,1
2020,Can't download... It's telling me download pending and it taking longer than i thought..,1
2020,Fast and reliable,5
2020,The best so far.,5
2020,Nice,5
2020,"Great improvement, easy to navigate, fast iinstallation, all round excellence. Kindly include the details of my account officer on my dashboard.",5
2020,Excellent work,5
2020,Banking on your hand,5
2020,You people are doing well,4
2020,Excellent,5
2020,Too complicated,1
2020,Best bank in the world,5
2020,Wow..very fast and easy to use app. thanks,4
2020,This app is very good and I will be in a good mood and I will transfer send create update my,5
2020,Awesome,5
2020,Normal,3
2020,Good,5
2020,You try,2
2020,"Authorization failed, anytime I want to transfer",1
2020,"I'm having issue with the app, can't sign up with it.",4
2020,Very good,4
2020,Cool,4
2020,"The app is great, stable and fast. Easy to use",4
2020,"I Love it, makes my transaction easy",5
2020,Wonderful Application,5
2020,Very useful banking tool,4
2020,Very nice,5
2020,Most USELESS,1
2020,"Anytime I recharge card from my account, it's always disappointing to the extent that my N1300 is still hanging. No recharge card and money was not reversed.",2
2020,It Is nice,5
2020,The best zenith,5
2020,Bad,1
2020,Great!,5
2020,The response time is superb.,5
2020,Great,5
2020,"They keep asking me for token,what is that,and why i'm i the only one..others were never asked..the app is just frustrating",1
2020,It's a wonderful app.. At least I can view my bank statement with no stress... But you guys are fond of not sending me alert messages when money is sent to me... So y'all just try to improve on that...,5
2020,Good!,5
2020,The app should be able to set ussd code without card pin or numbers,3
2020,Very easy and secure,5
2020,Atupa jesu,5
2020,nonsense app,1
2020,Very very good app,5
2020,Good,5
2020,Please zenith u can include remita payment the app is the best I love it easy to access,5
2020,Essy transsaction,1
2020,Good service,5
2020,I so much love this app,5
2020,Best Mobile App ever.. Zenith we are,5
2020,Very nice,5
2020,I changed my phone and I can no longer login into my account. So disappointing,2
2020,Useful app,3
2020,Wonderful,5
2020,Nice app.,4
2020,so disappointing..each time i try to transfer money through this app..the reciever end up not getting the money at all.,1
2020,"I loved the app before but when i bought a new phone, I've been unable to use the app. It has been telling me to register the new device and I've tried doing that but it's telling me autentication problem and that my pin is incorrect which is not true soooo, right now, i hate this app.........",1
2020,I can register the app to my device e en when I have register the banking mobile u guy should retify this it sucks,2
2020,Excellent,5
2020,"I love my bank, i love my bank's mobile app",5
2020,Best App my opinion,5
2020,Good,4
2020,It is cool,5
2020,I love Zenith bank. I wish to become their student Ambassador soon.,5
2020,Great app,4
2020,Excellent,5
2020,Peleee omo to mo bo se download app,3
2020,Wonderful banking experience!!!,5
2020,I transfer airtime to one of my friends and u were debting me telling successful but the airtime is not going through pls how can I reversed my money back the money is 1500,5
2020,Good,4
2020,Great,5
2020,Awesome app,5
2020,My time in zenith Bank is very good,5
2020,Awesome!,5
2020,Just good,5
2020,Nice one Zenith...my best bank,5
2020,Very good,5
2020,Excellent app,5
2020,My bank💪🏾,5
2020,Almost perfect,4
2020,This app is really great i love it,4
2020,"Pls, l need instalation of the missed app.",5
2020,Pretty cool,5
2020,Trusted Bank,5
2020,Excellent,5
2020,Tattr,5
2020,❤,1
2020,Good,5
2020,Good but u need to improve so that we customer can enjoy more and more thanks,5
2020,"When ever i try to register, i get a notification that my account details are not found and its really annoying cos i have the details for internet banking",1
2020,Very good,5
2020,Superb,3
2020,Uniquely exceptional and down-to-earth easy to assess !!!,5
2020,More than just an app.,5
2020,Accessible,5
2020,Awesome,5
2020,Fantastic,4
2020,"Sincerely, this is one of the best banking apps on this platform. It has been a wonderful experience using this platform. One thing I love about it is that one can set his/her transfer limit in a day to any amount he wishes. In addition, it is easy to use and understand. I'll give this a 100 star rating if there were provisions for it. ☺",5
2020,Great,5
2020,Is telling me erorr erorr since today why Wat is happening,1
2020,I'm enjoying this app now. Love it,5
2020,Good,5
2020,Perfect app,5
2020,Good,1
2020,Is ok,5
2020,"Pls help,y can't i be able to transfer more than 100k in my account",4
2020,Dope,5
2020,Gud,4
2020,"Good n nice banking experience,pls try to add receipts in ur mobile banking like other banks after transactions, u are simply the best.",5
2020,"The initial set up for the app is awful, Zenith bank, I'm disappointed. You can do better than this. I didn't succeed setting up my account. Lots of error messages",1
2020,Nice app,5
2020,Awful !!! Been trying to download for days and it kept telling me waiting,1
2020,Wonderful App,5
2020,Easy to use compared to other bank mobile apps,5
2020,Good,4
2020,It really helps alot,5
2020,Very good whenever you at to transfer,1
2020,This app is so good to hear from you soon and I will send it to your house immediately by email if you have any questions or concerns regarding the car is in the country yhhhhyjyhyhyh you have any further assistance is appreciated if you have any questions please let us we will send it back I don't think I will send it to the same the guy who is the best of luck in the car to get you to know you are not the intended recipient you are interested please contact us we will be in touch and Lester i,5
2020,"Since I have been using it on others phone, it's been alright.",5
2020,Best bank,5
2020,It's perfect,5
2020,Best online bankin,5
2020,Fast,5
2020,Excellent,5
2020,Good,5
2020,I want to open To be sending money to and receive money from my account,5
2020,Good,5
2020,Lame,1
2020,Nice app easy to use always,4
2020,I love it you are the best,5
2020,Good network,5
2020,I Love Zenith Mobile banking..,5
2020,I should be able to print receipts from the app without waiting to get it in my mail.,3
2020,😘😘😘😘,4
2020,Refister otp,1
2020,Great,5
2020,Nice App,5
2020,I love dis app,4
2020,Really best and good app,5
2020,"Please it would be accurate if there were no pictures of women or even men on the home screen. Kinda somehow...no offense, thanks.",3
2020,I'm having some challenges on app,1
2020,Good,5
2020,"I recommend it, it's fast and reliable",5
2020,Not fast pls help,5
2020,I have tried many times to log in but always telling me warning: request processing error .,2
2020,"This is a total disappointment, I erased all data(restore)o my phone today and download this app back, I tried logging in and it asks for my card details and pin saying I haven't registered this device but Everytime I insert those details it keeps saying ""card authentication failed verify your pin"" This is so embarrassing because i have to make some transfer and I can't go out. The support should please do something about it I beg of you.I may later risk going out and close this account.",1
2020,My best bank,5
2020,Excellent,5
2020,It's cool,5
2020,It's okay,3
2020,I hate this app it is extremely bad,1
2020,Efficient mobile banking platform,5
2020,It's lovely,5
2020,Very good app,4
2020,Great app,5
2020,Lllllllllllllllllllllllll I lll,5
2020,My best banking app,5
2020,God bless your family,5
2020,"Great bank, great app",5
2020,Good,5
2020,good app,5
2020,Good,5
2020,Nice app,2
2020,Disturbing my phone charting o,1
2020,I don't think these guys are real,1
2020,The layout is in this zenith bank app is good,5
2020,"I love my bank so much, the app was very fast and easy to use",5
2020,Good,5
2020,Very nice,5
2020,Awesome,5
2020,It easy to transfer to other bank,4
2020,Amazing,5
2020,Awesome,5
2020,Good,5
2020,Easy to use. It's cool,5
2020,Nice,4
2020,"Thanks again to zenith Bank, you people are making banking so simple, one more time thanks",5
2020,"Quick and easy for transactions.. Its just a mobile bank, ..",5
2020,Great app!,5
2020,I love it,5
2020,It the best ever,1
2020,Best ever,5
2020,Best app ever,5
2020,Nice banking to me,5
2020,Excellent app,5
2020,Great,4
2020,Worthwhile,5
2020,Cool,5
2020,For the past one week this app has been malfunctioning and all complaints have not been resolved.,1
2020,I've hearing about the app but since I've been trying to login it doesn't open for me,3
2020,no option to download statement of account(pdf),1
2020,Good,1
2020,"This is one of the most useless banking app I've ever seen.The rate of down-time is very alarming,the app crashes too often with lots of unsuccessful transactions and account debited without reversal within 72 hours as claimed by the bank.It appears zenith bank is only interested in size above efficiency and excellent customer service delivery.",1
2020,Zenith bank App,5
2020,"Zenith Bank this your app is so disappointing, you provided a contact numbers, email address and twitter handle, but the truth is that you dont respond to people calls, email and so on, i will call you zenith a fake bank in Nigeria, even in the era of covid 19, you people still expect people to come que in your branches just to make report of a failed debit entry as a result of using your bank app. Go make enquiries how other banks in Nigeria manages there app. I call you disappointment.",1
2020,Good thinking,5
2020,Hard to install,2
2020,Nice one,5
2020,It is very slow in transfering to other bank Try to improve the app,1
2020,This have debited my 26k two times without any reversal or any debit alert,1
2020,It takes off my stress of going to the bank to do my transactions.,5
2020,"So far so good,,, I've been enjoying the app since installation. Cool app. Thanks to Zenith bank.",4
2020,It not downloading,5
2020,Great,5
2020,"I have been debited trying buy airtime more than once and everytime i do, the payment for those airtime are not reversed and credited back to my account. I still have debited amount for month. Bad for airtime and always having downtime. Never been this stressed",2
2020,The best app ever. It's user friendly,5
2020,Good for users.,5
2020,Perfect,5
2020,People friendly application,5
2020,Great app!,5
2020,I am not able to make a transfer,1
2020,Best mobile banking app,5
2020,Cool and easy. Every day use.,5
2020,I wana open account in zenith bank,1
2020,Excellent Device and Excellent Service,5
2020,too slow,1
2020,Best banking mobile app ever...so so fast,5
2020,Great...,4
2020,This is an interesting article App on Zineth Bank.. Thanks.,5
2020,Nice app,5
2020,Excellent,5
2020,Very slow and is not good at welcome customers....if not that I must give a star.. you people don't deserve any star,1
2020,Pleasant,5
2020,Very good,5
2020,"Appreciate the step up from the old app. I'd love it even more if you could include a ""request card"" feature like Access Bank's.",4
2020,Am tired of this App how did it work,5
2020,Good,4
2020,Confirm mobile banking,5
2020,Best bank in nigeria,5
2020,Very good application,3
2020,I tried to use it for transfer but it always failed,2
2020,Trying to make it work,5
2020,Best Banking App,5
2020,Good,5
2020,Good,5
2020,I need loan for my business am countrator and sale cement,3
2020,Cool sorry htfrffy hi,3
2020,Good,5
2020,Helpful,5
2020,"I dont really no what is happening any time i want to use the app is will be bring "" An error occured ,Try again later "" I will have to find a friend hotsop befor i acan use the app Is too bad",1
2020,Super and wonderful app,5
2020,Wonderdul,5
2020,"Very Nice app with an attractive background. Very simple to use, I love it",5
2020,Pls how do i get tokin and pin to register device,5
2020,"D,pp",3
2020,Worst app. Always saying internet problem. I'm only addint one star because without adding at least a star the post review link isn't pressing.,1
2020,This is so good,5
2020,Amazing,5
2020,Ok,5
2020,Réview this App,5
2020,Good one there,5
2020,Very good and working,5
2020,My sweet bank ever reliable,5
2020,Good I wish to open business account with you thank,3
2020,Nice apk,4
2020,Good app,5
2020,"I love Zenith Bank,it is fast and easy.",5
2020,I love my bank and my app...but please try and increase the daily transfer from 100k to 200,4
2020,Good to use it,5
2020,Is good,1
2020,Nice app,3
2020,I would honestly recommend zenith bank to university student especially those thinking of a Bank to start with. It's very efficient and precise also a very security conscious platform,4
2020,Dosent download fast,1
2020,I downloaded the app and upon registeration it has been telling me system unable to process your request and try again later.,3
2020,I love it,5
2020,It's great,5
2020,Love it,5
2020,Excellent service performance,5
2020,😎 cool,5
2020,😍,5
2020,"I can't ju understand d app, Because after sending my account number I can't access d app when it requires my details.",1
2020,"Hello, i just downloaded the app some days ago and since i downloaded it, have not been able to register my account",3
2020,Very nice for eazy banking,5
2020,Easy to operate and very effective,5
2020,"A good app indeed, but I suggest they would allow their customers to use the app without having a token code",3
2020,Very easy to use,5
2020,This app is not responding as wanted,5
2020,Not working on my phone,2
2020,Great app,4
2020,This app is fraud 😡 inclined. It debits/ siphon my money on daily basis for no reason or instructions at all. A whopping sum of $300+ was siphoned from my domiciliaryaccount subtly by small withdrawal s and again same is happening to my Naira account. Someone should check this fraud inclinations once you do an online transaction.,1
2020,GREAT,5
2020,Very very good,5
2020,That good,5
2020,Awesome experience,5
2020,Grest,5
2020,Zenith bank Zenith world Zenith savings If you don't account with zenith then then you automatically don't have account at old open your zero account to see suprises haha no talk much just try,4
2020,Very good,5
2020,"App interface is smooth and easy to use, a lot can be done from within the app",4
2020,The best bank in history Swift customer service kudo to them 😁😉😊,5
2020,Nice and good,5
2020,My continue button is not responding,3
2020,Good,5
2020,Perfect 👌,5
2020,Ok,3
2020,Good,5
2020,Its great app,5
2020,It good,5
2020,Zenith would get a 5star when you come online with a version that provides access to corprate account holders. Other banks already had that feature years back,3
2020,The best mobile app ever,5
2020,App refuses to download for the past 1 week so disappointed,3
2020,Good love it so much,5
2020,Its nice,5
2020,"Worst customer service ever once you have a failed transaction and got debited. 40 days and counting this bank has not reversed a N220,125 failed transaction despite interswitch investigating and sending me an email that transaction was failed and I shouldn't have being debited in the first place and even if it occurs should reverse in 24hours. this bank said it will take them 7-10 working days and guess what it's already more than 40days and they are still investigating can you believe such.",1
2020,Am not ok with this app,2
2020,Good,5
2020,Show this app for demo pls.Not aware of its existence.,1
2020,Amazing!,4
2020,Good and I think am save God bless you,5
2020,I love the app but they should reduce the procedure for opening bank account,5
2020,Reliable,5
2020,"Good ,better,best......",5
2020,Good,5
2020,Super,3
2020,Why isn't it working well,5
2020,Absolutely incredible,5
2020,Very good,5
2020,Great app,5
2020,Can i use to do bvn,1
2020,This is great app i ever use...Very good in use but the problem is recharge.Pls do something about this,5
2020,Wonderful and friendly interface and a better update on the last version,5
2020,WHATSAPP,4
2020,I'm having issue with my bank I was unable to transfer or withdrawal money,3
2020,Great app,5
2020,A bussiness owner,5
2020,"It's so admirable, convenient and less tasking and time saving.",4
2020,Great App. Can only get Better,4
2020,Experience is the best teacher,5
2020,Good,5
2020,Satifactin,5
2020,You have a problem in your app i can't doing any transaction it's tell me autraization filed,1
2020,Great!!!!,5
2020,Very good performance,5
2020,Zenith bank is one of the best bank im Nigeria,5
2020,"Recently it has been so bad couldn't make transfers always bring this msg "" name enquiry failed""",2
2020,Good job,5
2020,Fantastic,5
2020,nice app,5
2020,Usefirst,5
2020,I can just say wow 😮,5
2020,Good,5
2020,Good,4
2020,Zenith bank is the best,5
2020,Very secure,5
2020,Auliya u Ambato,1
2020,Nice app.. It still needs some developments Nice one,5
2020,Great,5
2020,Great but I couldn't find the saved beneficiaries,4
2020,Excellent,5
2020,Parfect,4
2020,Top notch!,5
2020,Nice people...... Banking really made easy👍👍,5
2020,My first installed bank mobile app. Easy to use and secure,5
2020,A very good app,5
2020,I can't find the lock feature on my phone Tecno LB8a,3
2020,Poor slow and annoying. Especially when is urgent,1
2020,Nice operation,5
2020,100% easy banking,5
2020,"Great experience, using this app",5
2020,The very best bank ever thanks for you assurance and reliable services,5
2020,I enjoy the app,5
2020,Very very nice,5
2020,exactly Exotics all personnel Exactly,5
2020,Very nice app I really love it,5
2020,Cool thanks,5
2020,Best banking,5
2020,Fantastic,5
2020,"Love the app BUT get disappointed when I didn't see loan option on it. Only if they can include loan option on it as they do with their official website, it could be much better",3
2020,great app,5
2020,I love my bank,5
2020,How can one check his account number?,2
2020,Great,5
2020,"I am trying to open an Account but is was showing me ""Error loading page Domain undefined"" What's the matter",1
2020,Having problem opening after installation.,3
2020,"After installing this app, I registered with otp but I couldn't login cause it's saying my device is not registered, kindly rectify this for me.",3
2020,It's just so simple. Thumps up,5
2020,Very good,5
2020,"Simply the best. Best Nigerian bank, no stories attached and definitely no scam either",5
2020,Great app thanks for this app but carries to much space,5
2020,Great option,5
2020,Great app I love it,5
2020,Very excellent,5
2020,"This good but it has some few flaws. The app should contain where a customer would lay down his complaint(dispense error, request for a new card) the usual complaint. Pls update the app with tge complain section it would reduce the number of customers in the bank.",3
2020,Ahmad verry good,5
2020,the app is very good but i can not pay my startimes decoder throuh the app,5
2020,"You are good in everything, but zero in emergency Response, anytime I have emergency I will be calling your call centre till my credit we get finished no one will respond.",1
2020,It's a nice app.,4
2020,Is it possible to open account with this app?,2
2020,Very good,5
2020,Why can't I download the app?,1
2020,Beutiful,5
2020,I love this app because it helps me do a lot of things I can pay anytime anywhere buy cards pay bills anymore to be mentioned ..........,5
2020,Lovely,5
2020,WOW that's Great,5
2020,Very good in services,5
2020,Please my app is not working is asking me for token + pin i need help,5
2020,Wic code i can use to open account with ur bank,4
2020,Awesome,5
2020,Please I can't complete the register because I open the account myself..,5
2020,Excellent app....This is the best ever..,5
2020,So nice,5
2020,"This is great, Am now able to make transfer and pay my bills.",4
2020,The app is ever ready for transaction,5
2020,Good,5
2020,I can not sign in its keep telling me to enter pin and token i want to know what is token?,3
2020,Nice one,5
2020,My atm card has expired and I just downloaded the app. Pls hw can I sign in so I can start using it. Thanks,1
2020,Nice,3
2020,"I don't know how to open this app as in login, when I try to it will not go",1
2020,I am finding it difficult to login into my mobile app,5
2020,Its super cool,4
2020,"Please I have a problem logging in, was asked to enter my pin and token to confirm which I did and the box given for the pin and token is 10, and my pin and token is 9numbers altogether but yet, I can't login.",1
2020,Awesome app,5
2020,Cool,5
2020,I super love the app,5
2020,Very good and nice game,5
2020,Fast and good,5
2020,Good,5
2020,Good,5
2020,not downloading any app in my phone why?,5
2020,I am unable to open account on the zenith mobile app please review my complaint so I can open up my Zenith Bank account,1
2020,"Very nice ,I love the application",5
2020,On going with it will better with futue,5
2020,Hafizu ahdala,1
2020,Nice,5
2020,"Keep it, up....Nice Application guys!",5
2020,I can't transfer money from this useless application pls what is the point of using it,1
2020,I want to create an account without bvn but its not going at the phone number section,3
2020,Nices Goods Fantastic Adorable Enjoyable Available and Simplimascy,5
2020,Ojkinhy xဗ၎ျရ၎,5
2020,Good,1
2020,Just wonderful,5
2020,"Wonderful app, easy to use and very convenient",5
2020,It does everything and makes banking easier,5
2020,Excelent,5
2020,Very Nice & efficient,5
2020,Very useful,5
2020,Very Good,4
2020,It is an amazing app,4
2020,Umar b moh d,5
2020,Excellent,5
2020,"I have given this app 5 stars because it works perfectly and excellently well. Similarly, it does not disappoint except when there is no data . Great work, great experience.",5
2020,Best,5
2020,"The app is good, but they should include how a customer care representative can be contacted easily via the app, like a website or an email address included in the app, so that complaints regarding a malfunction of the app which affects a person's savings eg; buying airtime & being debited without recieving the airtime can be reported easily, without one having to call & finding out that one is no 50, is told to wait in line, exhausting 800Naira airtime just because you want to make a complaint.",3
2020,Onpoint,5
2020,It is actually user friendly and quite smooth,5
2020,So amazing,5
2020,Have been calling zenith bank over 2hurs now no one is still picking up....please kindly help reverse my money ooooooo,3
2020,"Great app! Wonderful experience each time I log in. However, lasting enhancements can be done once the receipt generation option includes the following: *Sender's full name *Description (which MUST include transfer details such as REFID of every transaction.) *Bank Official Logo watermarked at the centre. *Respond to every email you receive. With all the above in place, every receipt generated becomes an authentic proof of payment. Thanks as you expidite action. Michael Ngwu",4
2020,Good to use,5
2020,Nice app,5
2020,"Fast, efficient, effective and reliable",5
2020,I can't log in to the App. Any assistance,1
2020,Excellent,5
2020,"Get N500 bonus airtime weekly! For 966 customers who download Zenith Bank MobileApp and recharge N1000 or more using 9mobile line. New App users only I have gotten this message severally and i decided to download the app because i have other money mobile app, i recharged with 1000 and no bonus was sent to me. WHY??????",1
2020,Good,5
2020,Please how do i get my token to finally register my device?,4
2020,Nice app to use,5
2020,Love the app,5
2020,Easy and safe ree,5
2020,Not usefull,1
2020,Goof,5
2020,Gud app,5
2020,Good app..but stop working since i got new phone have try severally to fix it. Only saying i should reactivate,1
2020,Ok,5
2020,Cool,5
2020,So good and easy,5
2020,Good job,5
2020,Please how can i get pin and token. I want to register my device,3
2020,Helpful,5
2020,"Why is it that I can't download my transfer image ,",1
2020,Hiw Do i get my bvn number from this app?,5
2020,Works good with the upgrade,5
2020,good,5
2020,This app sometimes is misbehaving,1
2020,Having lots of issues just buying airtime. How can I do other transactions if I can't buy just airtime,1
2020,Number one bank,4
2020,good,4
2020,Best and reliable banking app ever.. 😃😉😉,5
2020,Best app am enjoying it,5
2020,"Its A Good app for using Zenith. I won't say its the best but its good, i think improvement can be made; like the UBA mobile banking app uses the phone number you imput and automatically detects the network your buying for, but zenith app, one needs to select a network provider of the number making it less efficient, But aside from that, its Good",3
2020,Nice and responsive,4
2020,Never in my miserable life with zenith will i ever use this app....after this lockdown and court issue Will seize becoming your customer.,1
2020,Could not download due to many questions that need my going to the bank,1
2020,I like the app. Very reliable n security superb.,5
2020,Excellent,5
2020,My app keeps crashing even after trying everything.. Pls fix this..,1
2020,Superb,5
2020,What's wrong with this airtime? I bought airtime for a friend yesterday but she didn't get it and i was debited. The same thing happened today. I bought 500 hundred airtime and i didn't see it too but i was debited. What's going on now??,1
2020,Correct and user friendly.,4
2020,Makes transactions easy and faster...Great app,5
2020,Nice,5
2020,Convenient,5
2020,Rubish,1
2020,Perfect! It's a lot more than just an app.,5
2020,Great,5
2020,Pls i topped up my mtn network through this bank app and am yet to receive.pls refund or credit me.,1
2020,Good job,5
2020,Very reliable.,5
2020,It's my desire,5
2020,Good,5
2020,"So fast, reliable and easy",5
2020,Normal,5
2020,Just okay,5
2020,Good,5
2020,Very good and reliable 👌,5
2020,What ever 😒,5
2020,Easy to use,4
2020,Very fast for transportation anytime anywhere,5
2020,What is the maximum cash transfer on this app,1
2020,Excellent,5
2020,Great app,5
2020,Excellent,5
2020,Nice,5
2020,Nice app but recharging sometimes and not getting the airtime sucks.,4
2020,I love the bank,5
2020,Interesting,4
2020,Awesome,5
2020,Good,5
2020,Dependable,5
2020,Good,4
2020,Good,5
2020,Excellent,5
2020,Thank GOD,5
2020,Excellent App,5
2020,It is the best app i have on my phone,5
2020,The app is not working have been trying it for 2days now..always showing error and try again later after wasted all my time 😥....,1
2020,Nice app that brings you closer to the bank.,5
2020,One love,5
2020,Best,5
2020,Great app!,5
2020,Nice,5
2020,Am hungry...🍇🍇,5
2020,"The most useless banking app ever. Tried recharging from my account 3 time, I was debited and I got not airtime. Customer Service Sucks You will have to wait for you turn and once you are the fourth person, they cut you off. Very useless app. I'll advice you guys to just stick to the regular USSD",2
2020,I want to open an account,5
2020,Excellent,5
2020,Great app no doubt.. Still needs some improvements in the area of network.. Please i need urgent assistance. Zenithdirect@zenith isnt responding neither is any of the 24/7 customer careline,4
2020,I just open an account with zennith bank with my phone and i was given account number immediately..i transfered money to the account n Now i wanted to check account balance using *966*00# is now telling me that i don't have an account with the bank...what is the problem,3
2020,Nice,5
2020,I like it,5
2020,🥰,5
2020,Fantastic,5
2020,Loving it,5
2020,Good mobile app,5
2020,"Great. But I can't rectify my payment issue linked with my Gmail account, I want to stop it",5
2020,"Honestly I am very dissapointment with the services,I opened an account online.deposited money , after word,my money seems trapped.i can't make transfer, recharge.,it kept telling me my account is inactive.its really a dissapointment!!!",1
2020,Simply wonderful!,5
2020,You give me more courage to save and to help one another my family my children and everybody,5
2020,"Since I opened my account at zenith Bank, they make me to enjoy banking services.",5
2020,"very frustrating app, cant log on most times, d few times i could, i had to finish what i was doing quickly or no show. I decided to uninstall and reinstall..... bad move, all day, it has refused to download since... very frustrating...",1
2020,Perfect,5
2020,Excellent,5
2020,"The best mobile banking app i hv used so far Although it has one problem (wen ever u recharge airtime,it shows error but reality it has entered, this might make someone to recharge more than twice without knowing it has entered) Am giving 5 star bcox i cant deny d fact is d best banking app i hv used so far",5
2020,Perfect,5
2020,This is a very good app. Love it.,5
2020,Luck,5
2020,I find it hard to register my new account on d app,1
2020,App has been smooth until 2 days ago. I can't login to the app for 2 days now. I can hardly use the USSD code. Please what's the issue?,1
2020,Too difficult to download and is not even working,1
2020,Fast and efficient,5
2020,Nice me in miy head u,5
2020,Good,4
2020,Poor too poor,1
2020,"Tried it and it worked. Wasn't aware there's an option like that. Nevertheless, it's important the feature stands alone without having to be a sub-link. There should be an option from the menu written ""Transaction Receipt"". My thoughts though. It doesn't change the fact that the app is great.",4
2020,It great,5
2020,How to register bvn,5
2020,Excellent in all transactions,5
2020,"I don't believe in this app thing because of my past experience with zenith bank. I used this same channel to send money to someone on mtn momo on the 12 of December 2019 that transaction failed to go through, the money was never refund. zenith said the money was with mtn, mtn also said they didn't receive it from zenith. I followed up till I got fed up and left to God",1
2020,Downloaded this app the first time after sometime I was unable to carry out transfers I will appreciate if that is worked on,1
2020,"I just opened an account via d app link and l have been able to login to d app but am now been prompted to register my device to the app with either token or card details which l don't have, kindly assist me with how to go about it, thanks",4
2020,I salute with due respect,5
2020,Excellent,5
2020,The App is working perfectly. Undoubtedly the best bank.,5
2020,Good app.,4
2020,Best mobile app ever,5
2020,Very okay,4
2020,Good,5
2020,Wonderful,5
2020,Just downloaded but waiting to see what its got...hope will be awesome,4
2020,Nice to use very easy,5
2020,I mistakenly deleted the app and i installed it back then when i put my account number and password they said I should register so when i went to register they said am already registered buh i registered before it was uninstalled,3
2020,Supper app,5
2020,Awesome,5
2020,Amazing app this app is very important,5
2020,The app is simple. The only issue I have is that it should be upgraded for someone to be able to buy data directly either for himself/herself or someone else. Let's have options of airtime and data separately. Thanks. Aniefiok Macauley,4
2020,Cool,5
2020,Ooeeea =4™ D Si l'as hi nabab\ha j'ai afghanء🌲😇😇😇😇🌅🌲😣💷💷⏳⏰🌾⚡♪☆＼(^０^＼) ♪(／^-^)／☆♪☆＼(^０^＼) ♪(／^-^)／☆♪☆＼(^０^＼) ♪(／^-^)／☆♪☆＼(^０^＼) ♪(／^-^)／☆,3
2020,Thanks you so much,5
2020,Well amazing,5
2020,Easy to use,5
2020,Very good,5
2020,This app is excellent,5
2020,"No need for words, it's just excellent.",5
2020,Awesome,5
2020,"Good evening, pls i made a recharge on my line, i got a debit alert but my line was not recharged, kindly help, thanks.",3
2020,The app is great I love it.. Pls keep it up,5
2020,"The app is very good but not great...i remeber using it to reacharge sometime ago,it deducted my money but did not fund my sim with the amount i bought..that hapoened twice now",3
2020,Wonderful,5
2020,I downloaded the app after opening an account and deposited. But i can't register with the app because it says my account is not active due to BVN whatever. How can an account I opened and deposited in not be active when i supplied the bank my BVN during form filling?,1
2020,"Why zenith bank is doing like this now,i wanted to use this app is not working i deleted it and install it again the same thing now am tying to use their ussd transfer code is still the same thing",1
2020,Cool,5
2020,"I want to change the name i used in opening this account, how can i change it please",5
2020,Nice working...im giving out 5 stars,5
2020,Good,4
2020,Easy to use and very fast I like it,5
2020,Good,5
2020,Bad,2
2020,Good,5
2020,"Zenith bank is good but your customer care response is terrible, why would you have a customer care no when there is no one to anwser the call. Call zenith bank day and night you will be placed on hold with music advertisement draining your phone.",3
2020,"This is not working, I don't even understand the meaning of schedule transfer. It's confusing",1
2020,Great job keep it up,1
2020,Pls I need my card or my money back#700.,1
2020,It keeps saying the device is not registered in my profile then when i try to register its says enterpin and token to comfirm. I have entered everything that i know is connected to my zenith account but nothing is working please fix it.,3
2020,🤩🤩,5
2020,Great banking experience,4
2020,Easy,5
2020,"It's disappointing,I can't do anything on it even to buy credit or to transfer just keeping saying authorization failed",1
2020,Very good,5
2020,Very good,5
2020,Nice App...,5
2020,"Great bank, network fluctuations is very minimal when compared to other Nigerian banks.",5
2020,Thanks team Zenith Bank.,4
2020,Dependable,5
2020,Very easy to use and fast,5
2020,Nice,5
2020,I have not been able to login since the update,3
2020,With the kind of situation of nation.. This App can make us Open an Account for our love ones...,3
2020,Fantastic,5
2020,It's faster,5
2020,Freshest app ...!!! really cool and reliable,5
2020,Anytime I try to buy airtime my money keeps been deducted without me seeing any airtime on my number,1
2020,"Dis is app is becoming worse day by bay , Dey will debit u, but will not credit it, even to reverse is a big problem 😡😡😡",1
2020,"I love it,it's trustworthy and the best.",5
2020,Wonderful app,5
2020,"I just bought airtime on the app got an error message telling me transaction unsuccessful and the debited me,for like 10mins now i have not still seen the airtime wat sort of rubbish is dis......pls u pple shud stop dat.....thats pure theft This is the second time it's happening",1
2020,Great,5
2020,So good but i think it an upgrade,5
2020,"Nothing good about this app apart from checking balance u cannot transfer,buy air time or data ,or pay bill",1
2020,Unable to use it's always write network unavailable,1
2020,The best,5
2020,Its asking for token to activate my device,4
2020,I'm really impressed with this app keep the good work but one more thing‘can you guys draft out like a budget site for customers on the app that could have been good. Thank you,3
2020,Very good,5
2020,good difficult to pay bills,5
2020,"I love this app, Is working perfectly.",5
2020,"This app is nothing but classic,I really like it.",5
2020,Best mobile banking app,5
2020,Yyy,5
2020,Good app for banking,5
2020,Good app,5
2020,Very good,5
2020,Very nice,5
2020,Ok,5
2020,Hi KESSENA EMUAKPEJE KLM,5
2020,K B T rogo,5
2020,"Already a customer of d bank, yet get adverts every nw n then. That compel me to giv a verbertim though. Kudos to Zenith bank. I enjoy unique benefits just by having a salary account wit them. This financial institution actually has their customers at heart. I'll love to knw about ur loan packages though. But i guess i can always search d internet or visit a zenith bank branch for detailed info wen i'm actually ready. Keep up d good work! But always remember to continually put #customerfirst",5
2020,I love it,5
2020,App that make banking easier,5
2020,Excellent,5
2020,I wish to lean evrythings from this,5
2020,Good,5
2020,Perfect,5
2020,Nice,5
2020,Awesome,5
2020,I loved it,5
2020,Please what if i wan open p o s wih you ?,1
2020,"Useless app. Stole N1000 from me when trying to buy airtime, and left me stranded in Aba; making me to spend unneccessary monies I never planed for. Now other banks cant come up. Thanks you.",1
2020,Nice app,4
2020,Rz and,5
2020,Excellent,5
2020,Network problem,3
2020,Excellent,5
2020,Good,4
2020,Very,5
2020,I can't transfer with this app showing me schedule date i don't understand that schedule date,4
2020,I love the app,5
2020,This app has been horrible lately. I keep trying to recharge my Sim but you guys will debit me but won't credit my Sim. This is absolutely horrible,1
2020,Very good,5
2020,Have not use it yet but i think it will be fast and convinient for my daily activities,5
2020,"This is giving me big problem,i cant transfer niether recharge airtime for other only self.....everytime authorization failed that what i do get",2
2020,This app still needs upgrading .It is not functional.,5
2020,Good app,4
2020,"Love the app, it's the best for online funds transactions..",5
2020,Exçcelent,5
2020,Excellent,5
2020,Great app,5
2020,Can v any chance my brother can ow,1
2020,Good,5
2020,Good,3
2020,Its ok,5
2020,Save 4 me wonderful,5
2020,The new app is really easy to use and has eliminated the need to go to the bank all the time.,5
2020,Easy to used nice app,5
2020,I just installed the app but it is asking me to input my pin and token to register my device. Why do I need that? Must I use a yoken? I dont have a token.,1
2020,The best,5
2020,good,3
2020,Most convenient in every comfort of life,5
2020,Congratulations,5
2020,I like this app,5
2020,Thumbs up,4
2020,"Nice service delivery 👍 and user friendly ,kudos",5
2020,I change my device to samsung s7 but i couldnt get it. Ita asking for token but i was using 4 digit pin,1
2020,I love zenith Bank Miracle,5
2020,Fair,3
2020,Is fine,4
2020,Cool but I don't receive alerts,2
2020,definitely one of the best banking apps in the game!!,4
2020,Good,5
2020,It take much time to download app,5
2020,Good,5
2020,Very very ok i enjoy ur service,4
2020,Very good,5
2020,Wonderful app,5
2020,Lovely,5
2020,"Very effective and user friendly. However, the cover picture of the app is not ok. I will prefer zenith logo or any other picture than the picture of a smiling lady that makes the app look like a dating or pornographic site. I reduced my rateting to 3stars from 5stars because of the embarassment the cover picture caused me. So, if not changed or given options to choose which picture to display, i ressolved to stop using zenith bank completely. I made several private pleas but no result",3
2020,Excellent,5
2020,good Fantastic Accurancy,5
2020,"I am dissatisfied with this, I can't print receipts after transaction and I can't transfer above a hundred thousand naira daily.",1
2020,"One among the best Mobile Banking App, You need to add transaction receipt to your platform",5
2020,Very good and nice...,5
2020,"It's an amazing app, I love it......",5
2020,"This is the BEST banking app. I have never regretted being a Zenith customer but, is a NIGHT MODE possible for this app?",5
2020,Fast and reliable,5
2020,"I downloaded it thrice, yet it didn't download. This is waste of unrefundable money, and it's the worst experience I've had on the internet for a long time. Good riddance.",1
2020,Wonderful Resourceful,5
2020,"Ç xszzCAasacxb&h! B,cbccc cc a where where are we now.m. ,0,,၊င",5
2020,Nhjessi,3
2020,Nice,5
2020,Nonsense app every time they will be like we are not online now try again later,1
2020,I wanted to log but request for my account number nd password which password??,2
2020,Perfect banking app,5
2020,Ok,4
2020,Very Smart mobile banking Awesome 😆,5
2020,Good,3
2020,"FABULOUS BANKING APPS, GREAT JOB !!!",5
2020,Good,3
2020,Good,5
2020,"Useless,bloody app!.I haven't been able to login for weeks now.l just deleted it,waste of valuable space having it installed.",1
2020,Faster than any other,5
2020,"Awful. Disappointing. I'm really disappointed with this application. Each time I try to recharge airtime for my friends, error message will pop up, indicating an unsuccessful recharge. But in reality, the recharge has been effected. This error message has made me recharge multiple times without intending to. The app sucks!",1
2020,I 5,5
2020,Excllent,5
2020,This is very useless to some extent. I find it very difficult to transfer money to other banks.,2
2020,"Great app! Thanks for the VPN breakdown as it was really helpful. Haven't been able to use my app for weeks. I think your customer care should be educated on that too, instead of making customers feel like their complaints ain't valid!",3
2020,ok,1
2020,Pls can I use this app without an ATM card link to my account yet,4
2020,Have been trying to activate my app and it has been showing authentication password too weak for the pass 3days now..what should i do??,5
2020,It actually easy,5
2020,Wonderful and very fast,4
2020,Excellent,4
2020,Perfect,5
2020,Bad,2
2020,ctEZ,2
2020,Why is this app not downloading in my phon?,5
2020,Boring,5
2020,"Downloading this for the second time now.. I have been try to make payment several times, and it will show successful buy it will go send .. Just one star bro",1
2020,Excellents,5
2020,Good,5
2020,It nice,3
2020,Huge,4
2020,Grear one i like zenith bank,3
2020,My banking solution is very easy.,5
2020,Dependable mobile banking app. Well done Zenithbank!,5
2020,At times network fail on transfer from bank to others. Now l wants to add mobile for quick link.,2
2020,Very good,5
2020,Kindly include a downloadable receipt like the one in GTB mobile app.,4
2020,Great,5
2020,I like this zenith,1
2020,Nice,5
2020,Superb,5
2020,it's good,5
2020,Best,5
2020,Great,5
2020,Good and reliable,5
2020,It's good to use this app,2
2020,It is good,5
2020,Nice,5
2020,Good,5
2020,Is very useful to me,5
2020,Truly top notch Guys,5
2020,Good,5
2020,Google boomplay is deducting my money every month please cancel it for me. I am not using it for anything please and i did not apply for it please. I really appreciate the app is perfect but please cancel that Google boomplay for me.,5
2020,I would have given you guys a 5 star but I currently have an issue. I haven't used the app in a while so I forgot the password I set for my transfers. I tried changing authorisation but it requires a token which I also don't have. what should I do.,4
2020,After i successfully registered and want to register on device ...its bringing add pin+token since i dont have a card and dont want it yet and i dont understand what a token there is because i only activates my pin Help pls,1
2020,Very impressive..!,5
2020,ugcvegeawubebu wvt.g🎃🐱☺️ as as v😃☺️🦓 you havegea,4
2020,App keeps saying my account is locked....,1
2020,Is a shame that zenith bank has the worst banking Mobile App across the country. Go and learn from UBA.,1
2020,I have downloaded it but its requesting for token to register my device,1
2020,Great......,5
2020,Best,5
2020,Good,4
2020,Very good,5
2020,Perfect,5
2020,I love it,5
2020,User friendly,5
2020,Good nd reliable 👍,4
2020,I love zenith Bank,5
2020,Gud,5
2020,Very effective and effecent,4
2020,I opened an account with my phone but my names didn't display completely... Hoping i can complete d process wotrh the app,1
2020,Awesome,5
2020,"The app is not working, it keeps on saying service not available try again later",1
2020,The Best Of The Banks In Nigeria,5
2020,Good and safe,5
2020,Good,5
2020,Its excellent,5
2020,Fantastic..self service,5
2020,How can. I find my account I. Lost everything,5
2020,Best mobile banking app,5
2020,Good,5
2020,Great,5
2020,Massive,5
2020,Great and awesome,5
2020,Good,4
2020,"Good app, its cool, easy and fask. Kudos to Zenith Bank",5
2020,"so far, its secure n reliable.",5
2020,Lovely,5
2020,Nice and sweet,5
2020,Excellent,5
2020,Very easy to use i like the App.,5
2020,Unable to delete the application and re-install it as demanded,1
2020,Very good and fast app,4
2020,Great!!!,5
2020,I like the application to be use,5
2020,Average app. The travel and leisure function doesn't work especially when attempting to pay for air tickets. It's been like this for quite some time. Disappointed it hasn't been fixed.,3
2020,Superb,5
2020,I am dissatisfied with the app. I can't send cash through the app,1
2020,Good,3
2020,Helpful and useful,5
2020,Ave money dere since last year dey said are should go and publish my name am looking pls what can u do for me about,5
2020,Over all Good,5
2020,Good and fine,5
2020,Meet my expectation,5
2020,"Am finding it difficult to install this app on my Tecno spark 4 Air, it is just wasting my data without complete installation",1
2020,Good,5
2020,"Can't log in, what's wrong?",1
2020,I like the app,5
2020,The app keeps closing each time i log in its very annoying pls fix this i cant even check anything,1
2020,Good app,5
2020,Have been trying for months to download this app surprisingly up till now it has not been possible.am disappointed.,1
2020,Nice,5
2020,Good,5
2020,Gud,5
2020,我已经通过谷歌空间成功下载了手机客户端，并已安装好，但是点选进去操作的时候后台自行退出，无法正常使用。希望你们能够查明原因，并与我回复。,5
2020,Fantastic,5
2020,Lovely,5
2020,The mobile app keeps saying invalid credentials entered whenever i try to register. It shouldn't be like that.,1
2020,"Zenith, u r d best, no network delay, no loading, once I do transactions, it goes immediately, all u need to improve on is transaction receipt like d first mobile app",5
2020,It is user friendly and it is always available,4
2020,Very good application. Awesome!,5
2020,Good,5
2020,"Since last year october 2019 i havent been able to login in on my Zenith bank mobile app, its saying no internet connetion, its really annoying and frustrating.",1
2020,To be special your costumer,5
2020,Okay,5
2020,"Hello can i used my bank for business, because now am not in nigeria, and i need can help me out",5
2020,One,1
2020,I have trying to upload zenith mobile app on my phone is still not working on my phone,5
2020,Perfect but needs more improvement,5
2020,I can't make transfer with this app,1
2020,Very good for transaction.,5
2020,Lovely,5
2020,Beutiful App,5
2020,Geat,5
2020,More of this please,4
2020,Nice,5
2020,Excellent,5
2020,Lovely very fast,5
2020,So far the app has been great. Kudos to Zenith.,5
2020,My mobile app is uninstalled so I want to install it but I can't,5
2020,Lovely,5
2020,It's a good app,5
2020,Splendifurous,5
2020,"I already have an account with you guys but when i install your app and i tried to get to rich it ,it refused and i entered my account number the problems is i entered my password 4 digits they said it was too short",2
2020,Among the best banking app,5
2020,This app is frustrating. It just stopped working. I have uninstalled and reinstalled several times but it keeps showing me a no network message. It keeps showing reconnecting but it never connects.,1
2020,They keep asking the account password which i provided but they said it's incorrect.,3
2020,Good app,3
2020,Fast,5
2020,Can you put the option of invisible balance? That's you can choose to make your balance invisible,3
2020,Great App,5
2020,Good,5
2020,Nice,5
2020,Dead app. Very frustrating and annoying..as I no get choice na... I gast manage,1
2020,Good,5
2020,My transactions has not been going for awhile dont know what the problem is always showing me authorization failed.,2
2020,Gud,4
2020,🎏,5
2020,"For sometime now the mobile app wuld work for some weeks the next thing would be ""Error has occur try again later"". Untill u delete it & store a new one b4 it works, this issue keep on repeating. Is very painful.",1
2020,Best banking app nigeria. I have used so many others,5
2020,"Good morning, please i don't know what is going with my account, i was debited#14,500. For Google",5
2020,Great,5
2020,Nice app,4
2020,Not really good at all fine it hard to transfer money since two days now what is going on oh pls restore it back .i need to make some transaction Ok,1
2020,Nice app,5
2020,Excellent,5
2020,Awesome and user friendly,5
2020,Not working. I'm supposed to sign in to the app but the sign in option is not working. How can I log and my password was demanded whereas i yet to sign in. Pls something must be done,1
2020,I love the app features Is just that it not working for me,5
2020,Easy access and frienndly useage.,5
2020,Awesome.,5
2020,Nice am loving this app,4
2020,Great bank great app,5
2020,Corrct Password became invalid here.Why now?,5
2020,"Can't generate a transfer receipt. Used to be able to, but for some reason it stopped. I can see my history. Just can't get the transfer history which I can generate the receipt from. Fix please.",1
2020,Am having issues registering my account.,1
2020,Nice App,4
2020,"Best banking app with no complaints,",5
2020,Yusuf yakubu umar,5
2020,"Please i've been finding it impossible to log in for weeks and this has been happening too often of late..pls what do i do or what can u do about it,i need to use the app urgently",3
2020,Good,4
2020,Wery nice app,5
2020,Na lie ooo,2
2020,Working very well.,5
2020,Excellent,5
2020,Excellent,5
2020,frequent crashes,1
2020,Greay,4
2020,I v tried to intall dix app it showing done yet i cant find it in my fone ion understand...how is it installed in my device,2
2020,Very nice,5
2020,"I have installed this app twice, it still has not worked. What is the way forward @Zenithbankmobile? Sequel to your reply, I have forwarded the screenshot, etc. Regards. I have sent the details requested. Nothing has been done.",2
2020,Good,3
2020,This app has stopped working over 3 weeks ago as it keeps reconnecting and saying network problem each time I want to use it. I have transferred all my money from Zenith bank to another bank account because of the problem. I called customer service but they don't have any clue on how to solve the problem. I have unistall and re install many times still no improvement.,1
2020,Best bank mobile app,5
2020,It's really a great experience banking with zenith,5
2020,"Great improvement on this version. Suggestions/glitches: 1) Transaction history couldn't be expanded nor downloaded as to enable transferability of individual transaction to other party. 2) In-app Bill payment routes are not user-friendly. For example, the airline and cable TV that I'd tried so far. Aside these, to me, it's a great app. Thanks",4
2020,Great,5
2020,Ok,5
2020,Very good 👍,5
2020,Good,4
2020,Great,5
2020,Kudos to you guys,5
2020,Very good job,5
2020,0 i,2
2020,"Fair, still room for improvement, 100k per day transfer limit should be raised",3
2020,Awesome,5
2020,"For safety, de app is ok!. Thanks. Bravo!.",3
2020,Excellent,5
2020,shade,2
2020,"Great, but need to add kedco in your platform",3
2020,Awesome app,5
2020,It's awesome,5
2020,Worst app ever. Couldn't connect even after re installing.,1
2020,My own app is not working since last year,5
2020,Hi I. Trying to download the app and if I download it I try to reset my password .it keeps saying the system is unable to process my request now.Try again later,2
2020,Why do I have to schedule payments or transfers... What if I don't want to transfer to that person any longer,3
2020,I downloaded the app before and it was working perfectly not until i formatted my phone and i downloaded it back but can't log if i try with my card details it will say request proccessing erorr,3
2020,Good app tnz,5
2020,"Nice scam, Zenith 👏🏾",1
2020,Satisfaction,5
2020,"You guys aced the app, I'm not just a customer I'm a fan.",5
2020,Excellent,5
2020,I cant register the app,1
2020,Tank you very much...is working now,5
2020,Very fast and reliable,5
2020,"I have been trying to login to my app for days now, but keeps telling me error try again later.. Please help out, I have never experienced this",4
2020,This app is so good nd nice use,5
2020,Rubbish,1
2020,Exceptionally good,5
2020,Awesome,5
2020,Enginer,5
2020,Fine,5
2020,My best banking app...kudos!!! 5 star na. Im be this jooor...,5
2020,The best,5
2020,Nonsense,1
2020,Down load zenith bank,2
2020,finance department,5
2020,Excellent,5
2020,"Fantastic Bank App, easy and convinent to use. I've enjoying it since I downloaded it. Thanks",4
2020,"Pls how can i get loan, i have a salary account with zenith bank",5
2020,Easy to use.,4
2020,Bvb v. V. V. Vv. C. C. Cv：：,4
2020,Very useful to me and easy for most of my bank transactions. Saves time. Indeed this is banking made easy,5
2020,Great,5
2020,I can't transfer from my account to another bank account,1
2020,I dont understand this app if i supply my details for me to login it keeps saying invalid details please look into it.,1
2020,"I regret that I have not been able to get through, by logging in into the application in recent time for.the past three (3) months. I feel seriously disappointednat the experience.",2
2020,For the last few days the app says reconnecting to network and I have been u able to log in to do banking. I had to delete the app and try and reinstall it again. Please fix the bugs.,1
2020,Awesome ooo Zenith Bank Mobile is one of a kind (Kisses)Mmua,5
2020,Very marvellous,5
2020,Difficulties in trying to download the new version Anyone/someone help me out pls,1
2020,"Yes, now it is working. I had to uninstall it and installed again through google playstore. Thank you.",4
2020,God punish the app,1
2020,Fantastic,4
2020,Thank you Zenith Bank for the correction on the last update. I am really enjoying the app now. Take 10 🌟,5
2020,good App very fast and enjoyble App i am proud with zenith my best is zenith bank,5
2020,"I've been trying to log into the mobile App for days now, by I keep getting network unavailable, seriously this too poor and sickening",1
2020,"Am been debit innmy account yesterday with the sum of #21, 000,and it has not reverse, pls help me",1
2020,Okay,5
2020,Zenith bank you are just the bomb!,5
2020,Good,5
2020,"The previous issue I had with the app was resolved the very next day. It works like a dream now. I've changed my rating to 5 stars. I love you, Zenith Bank! 👍❤",5
2020,Cool,5
2020,Nice,5
2020,Great App,5
2020,Good,5
2020,Very very good,5
2020,Im trying to register my device and asked to provide a token pin. How do i get the pin?,1
2020,Exquisite,5
2020,cc,2
2020,Very difficult to activate... Experienced a lot of difficulty.. later had to delete the app,1
2020,"Please am finding it difficult to sign up,is there any special pin and password attached to an account? Because i created mine and is giving an invaild password pin.",2
2020,Good app,5
2020,Got you good now! Keep it up! Love it. But I suggest you add a loan platform. Thank You!,5
2020,"Too much space 423mb needed to installed app....... Not good at all, is it only this app that i will install in my mobile phone",1
2020,Very good,4
2020,"When I choose fingerprint login it'd crash I'm using your latest release, please fix this",1
2020,Very good,5
2020,Login not working 😪,1
2020,"Its cool, please we need Receipt in every transaction.... Please u guys should generates receipt",3
2020,Good,5
2020,Great,5
2020,Not yet ok,4
2020,Good,5
2020,Good app,5
2020,Good,5
2020,Zenith is the best,5
2020,I love it but I have another problem it says that my password must be six digits please do something about it,1
2020,Zenith Bank is very good and reliable,1
2020,Good one,5
2020,U. U,2
2020,The app is super easy to use,5
2020,Beautiful features,5
2020,"The experience is amazing especially debit card management on the app. I can pay bills and do many other things on the app. However, it'd be nice if a transaction receipt generation feature is added as well. In that way I won't always have to snap and crop my transaction alert as a proof.",5
2020,Fast and easy to use. LOVE IT,5
2020,Excellent,5
2020,Good,5
2020,Great,4
2020,I am,5
2020,Thanks for your efficiency and effectiveness,4
2020,The app is Cool,5
2020,"The app is Exceptional,i love it",5
2020,Fantastic,5
2020,Great app..transfer is fast but since yesterday I haven't been able to open the app... Just keeps loading,4
2020,Nice one,5
2020,I love this app,5
2020,The app is not working for me at all. I am rarely ever able to log in. Many times I have important transactions but it doesn't work. I have complained over and over again but still nothing has been done. It's very frustrating.,1
2020,Excellent,5
2020,Nice,5
2020,"Recently my zenith bank app just start showing ""Network not available"" for two weeks, and i have a working network, i have to uninstall it and download but still giving the same issue. Pls fix the bug.",2
2020,Good,5
2020,Ok,5
2020,Ok,5
2020,Awesome experience with my bank..,5
2020,Great. Recommended for all Zenith Banker users.,5
2020,perfect apps,4
2020,Very nice and useful application. I recommend it to all and sundry!,5
2020,My experience with this app is terrible. For years I have tried using it without success. I go the branch and the staff have such unwelcoming and unhelpful attitude that I keep wondering why on earth am I still keeping my money with Zenith. Perhaps it is just the time to move on now.,1
2020,Best of all,5
2020,Bad,5
2020,I just like the app,5
2020,Unnable to access my account,5
2020,Nice app.,5
2020,Good,5
2020,Very helpful app. Thanks!,4
2020,I can do any transactions through this app,1
2020,Great,5
2020,Nice app,5
2020,Wow!!!,4
2020,Excellent,5
2020,It's just superb,5
2020,Me like this app. Because me work with it. Beautiful.,5
2020,Awesome!,4
2020,Love it,5
2020,Mamman,5
2020,Easier,3
2020,Cool,4
2020,This apps is not working well as before it take alot of work for simple transaction,2
2020,Finding it difficult to upgrade. The download is so slow and will still end up not downloading.,4
2020,Nice app,5
2020,It work slow,1
2020,Awesome,5
2020,Beautiful and fine UI,5
2020,Love the app well reilable,5
2020,Great App,5
2020,Help,5
2020,Zenith bank is the only bank with the issue of not being able to unlock new devices.,2
2020,"I love this new update version easy to use, very convenient",5
2020,Great,5
2020,Nice,5
2020,I'm the man of man own,1
2020,"The app is really good. I suggest that your regular update will enable the app to store and retrieve the account numbers of previous transactions within the app. At least one does not need to go through the stress of copying account numbers from outside the app. Better still, make the account numbers of transaction history retrievable for the purpose of making subsequent transactions easy. Thank you.",3
2020,Perfect,5
2020,Exelant,5
2020,I still don't know how to sign up,1
2020,Who is the oversabi that suggested an upgrade? You people should just bring back the old version please...,1
2020,"Good app with great interface but it would be better if the ""block card"" feature is enabled. This would help customers block or deactivate their card if any misappropration was noticed.",3
2020,"Great app,easy and secured, i use it a lot",5
2020,always love this app,5
2020,So far so good,5
2020,"Hi Zenith u guys are doing a great job the latest version is cool but I prefer the old version to this new one,it takes time to load , Transaction History is not detailed ""the old version shows the Balance Before and After Transaction which gives more clarification but the new only shows only debit or credit transaction without your Balance is really Sad pls try and fix it ,especially the ""Transaction History"".still prefer the old version how can I get it back,looking forward to the solution.",3
2020,faster and secure app ever,4
2020,"I rate is one star cos after usin much data to download,the end app ends up not working.This is so bad and i just opened an account with the bank.This is so bad and discouraging",1
2020,Excellent,5
2020,Awesome,5
2020,"I don't know what is wrong with this new zenith bank app. I log in with my details only to tell me my devise is not registerd and i should enter TOKEN/PIN to register it but i don't have the TOKEN. This is nonsense cos am not happy and i want to do a transfer right now but no way. I even called there customer care line, and d little money i have in my phone just finish. I even sent them an email, and chat them up still no respond. This is madness seriously",1
2020,I like it is very fast,5
2020,So good,5
2020,Very poor,1
2020,So lovely and very fast to use.,5
2020,It's really good,5
2020,Very good,5
2020,Its cool and moderate,5
2020,Its great,5
2020,it nice,4
2020,Good app,5
2020,Best,5
2020,MashaAllah with this apk,5
2020,Bad,1
2020,Perfect and awesome. Please keep it up,5
2020,Poor,1
2020,"D service is fast n reliable.am happy about dat ,i shall keep banking wit zenith Bank",5
2020,"Now the best bank, I would have given you more stars if there is an opportunity.",5
2020,Perfect,4
2020,👉🏼👏🏼👍🏼,5
2020,Fantastic,5
2020,Fantastic,4
2020,Easy transaction,4
2020,Very good,5
2020,Your app hasn't worked for more than a month now and i have gone through your reviews and everyone seems to be complaining of the same thing and nothing has been done... dear zenith bank you stand to loose a lot of customers if you don't act fast oh,1
2020,Is very good i get all the information normal but the worst is i don't like the way they debit me,1
2020,Awesome.!,5
2020,Excellent experience,5
2020,Fast and user friendly.,5
2020,Nice,5
2020,"Have being trying to register but is saying i can't use the device that it has been register with another acc meanwhile have logout the account,and the acc hav being login in another phone",1
2020,Very good and works well,5
2020,OK,5
2020,I hope I can create account with it,5
2020,Fast and reliable,5
2020,Fantastic and reliable apps,5
2020,Good,5
2020,Good,5
2020,Very good,5
2020,Unsatisfactory,1
2020,It helps alot,5
2020,Have accounts with banks used their apps but this is the best I have come across so far,5
2020,Perfect,5
2020,Good,5
2020,Very nice app,2
2020,"I can't use the app, it's not connected. Other bank apps are working on my phone but Zenith Bank isnt working.",1
2020,Good,5
2020,It takes time to load giving me excuses I hate this app,1
2020,The best of the rest. Keep up the good work!!,5
2020,Kiwi,5
2020,Awesome,5
2020,"Nice, effective, satisfactory app. It gives results in times",5
2020,Awesome!,5
2020,App isn't connecting. Just saying 'network not available ',1
2020,Easy to use and understanding,4
2020,Good,5
2020,Is no working on my phone 4.4 version,1
2020,Nice app,4
2020,Coool,5
2020,Best app,5
2020,Good,3
2020,Best,5
2020,"I made a payment on the 6th of january but didn't get the alart and i need the alart as evidence of payment. This is not the first time, try and improve on this. And this problem at hand, how do i go about it?",3
2020,Fast,5
2020,The app is really nice and very easy,5
2020,Was not able to download,4
2020,Very easy and reliable,5
2020,ITS VERY NICE THE BEST BANK I HAVE USED SO FAR,5
2020,Great App,5
2020,Excellent,5
2020,good,5
2020,It refuses to launch,1
2020,Excellent,5
2020,Very nice app,5
2020,OK,3
2020,Delightful,5
2020,I need to install the app,5
2020,The app is fantastic kudos to zenith,5
2020,Ohh i so much love this app is very fast and easy.,5
2020,"I have been downloading the app, but after download, when i want to open it, it will be telling me unfortunately zenith bank mobile app has stopped. What can i do pls?",3
2020,"It's very bad, very very bad i have been trying to login for a whole day it's been telling me error please do something about the app please why this problem everytime am tired",1
2020,Great,5
2020,Good,5
2020,NICE AND SPLENDID GREAT APP,5
2020,Experience has been very comforting except for occasional disappointments caused by network failure,3
2020,The app keeps crashing,1
2020,Very good,5
2020,So helpful,5
2020,Wonderfull thanks,5
2020,Superb,5
2020,Good,4
2020,I have been asked to register my device and it asked for my pin and token buh i can't get past it,1
2020,Very good application,5
2020,The best mobile banking app ever,5
2020,Its okay,3
2020,"Always having issues connecting online. ( A network error occurred, please check your internet connection ). Meanwhile you've been browsing the internet on every other apps. Please Zenith try retify it cause I still like banking with you.",1
2020,Great,5
2020,Very reliable,5
2020,"The one am using before was very ok, but they asked me to update which i did but now the new one i can't pay my bills online like i can't subscribe my gotv online please i need help like seriously",1
2020,Very easy and reliable,5
2020,Hillarious,5
2020,"Can't reload the application on my phone since the old one was not working again. I went to my branch to complain and the staff on front desk complained of network hence directed me to retry it. But despite all efforts to re install, its not coming up. What is next?",1
2020,Very good,5
2020,awesome,5
2020,Zenith is simply the best bank you can work with.,5
2020,"I have been having problems with this app for about three months. I cannot make mobile transactions, I don't get alerts, it's really a problem for me.",5
2020,I love the app with it features but it usually comes to a time that i wouldnt be able login. The response will be no internet connection (in which the internet is fully functioning) or login error 32... This does not allow the ease for which the app was primarily meant for,2
2020,Been having an overall banking experience but my app doesnt seem to have the Bank Services option for the Save 4 me. Is there something i need to do.,4
2020,Not working now. can't even make a transfer. and it have been like this more than 48 hours in my own notice. can someone tell me what the problem is? when try it state' (Cannot process your transaction at the moment. Please try again later.,1
2020,I cant do any transactions on it...really sad,2
2020,"I want to download the app,but not show up",1
2020,Satisfactory,5
2020,"It isn't working on my phone, i tried to register but is not loading why Please fix it. Really bad",1
2020,Simply best,5
2019,Fantastic,5
2019,What's happening today? The app is not working,1
2019,Best so far,5
2019,Very good,4
2019,Good,1
2019,The app is good when it works. But several times log in page just doesn't load - keeps saying network not available. Frustrating!,1
2019,"Was enjoying it 3 months ago until last month. This is the third time am uninstalling n reinstalling this app now, still same problem, ""network problem, reconnecting"". This app is trash I must tell u. Zero ✨ for you. Almighty zenith can't work for a good application.😡😠",1
2019,Fabulous,5
2019,It's easy to use. A job well done,5
2019,It was really Awesome using it...,5
2019,App not downloadable.. just kept wasting time & data,1
2019,"I love the app,very fast,easy and convenient to use,since i introduce my sinbles to the app,they are always happy when making a transaction,thanks to zenith.",5
2019,Nice,5
2019,"It's very okay, but they do collect charges as the mobile pin, because i thought with the app they don't collect money",5
2019,It useful,5
2019,Great,5
2019,Wish I I could rate 0 stars but this app has never worked for me..zenith bank on it's own is just tragic n time wasting.....wasted my precious time opening account with zenith,1
2019,I registered before and i misplaced my phone been trying to log in but its saying account locked plus zenith has been giving me transfer problem lately and i don't have time going to the bank whg i had to download it but now am confused,1
2019,Fantastic app,5
2019,"Served me well, although sometimes there are glitches, but it is the best compared to other bank apps that keep failing...",5
2019,Easy,5
2019,Ü8m him m number#ink Umu k obviously internet 88 in Moo 🐮.,4
2019,"More than two days I can't open an account, when ever I go-to open account page, it says ""We are on Maintainace mode, services are unavailable"". Am tired, I just have to open the bank account with other bank.",1
2019,"Not functioning tonight but have been very useful, It minimizes tge fact of me seeing those rude workers, Now i do transfer, recharge both my decorder and sim, So much useful, Such a great app",5
2019,SHAFIU ADAMU,5
2019,"Great app. Works even with low signal. However, to switch from personal to corporate account, you have to visit your branch to configure it.",3
2019,Love it,5
2019,Excellent,5
2019,Nice and good,5
2019,My account keeps telling me RESTRICTED,4
2019,"Your bank is minus zero....your services is zero...your customer service minus zero.....ATM withdrawal sellecting cards mostly ....staffs lack manners .... .But when it comes to (charges ) l nean (meaningless charges )you are perfect and very active.... 1...single ATM usage charges 2...weekly stamp duty charges 3...outflow charges and inflow charges even to zenith from zenith bank. 4..your bank is even poor to the extent of charging for dispense error with zenith card in the bank,etc.",1
2019,Excellent,5
2019,I can't login into the app. Very disappointing. I have to put important transfers on hold.,1
2019,"Do better please, yeah the app does not always login, it is not consistent, likewise Ussd method, always having network issues...",5
2019,This is the most useless banking app Common login will take up to 5min and still tell u error If it's to cut money it won't waste time A bank as big as zenith can't work with good developers,1
2019,Nicest,5
2019,Zenith is the best,5
2019,Nice application,4
2019,Marvellous!,5
2019,"Good, awesome",5
2019,Fast and reliable,5
2019,Great app,5
2019,i love it,4
2019,Exellent app,4
2019,Tem pulerun,1
2019,This is the third time am downloading this zenith mobile App and is still not working why?,1
2019,Fix this Apk to be compatible for Android Tab 4.0 Phones,5
2019,Best app ever love it 😆😄 😍😚😉😊😋😃😁😀,5
2019,"I have tried downloading yet no way,d previous app i was using says i can mk transaction of 3k only,i should download d latest app,now r latest I can't download.am tired",1
2019,Nice,5
2019,I can't even make transfers.. Stock at continue..,1
2019,excellent,4
2019,... .,3
2019,I love it,5
2019,Exceptional,5
2019,Nice,5
2019,The is extremely slow or most times thriwing service is not available,2
2019,This is the best app I have ever been used zenith bank at the best,5
2019,Excellent,5
2019,"Very crazy bank with the poorest service, been trying to transfer but the app isn't coming through....there's nothing they're zenith about",1
2019,Excellent,5
2019,Easy and smooth,5
2019,App not responding anymore. This is frustrating.,1
2019,Not functioning effectively at all times,3
2019,Trying to install but it keeps bringing can't install,1
2019,It's a very interesting application.,5
2019,At first it was convenient for me to use this application because of ease of transfers however the reverse is the case for more than a month now as the message I got anytime I tried to tap on the application is 'unfortunately Zenith Bank application has stopped .Following this I have not been able to do transfer on my mobile unless I go to the bank. This is not good for a bank that has earned reputation as one of top banks,2
2019,there's more network problem on this app.,1
2019,Good,5
2019,"The bank is up and doing for the time l've been with the bank , they are @ list one amoung the best",5
2019,Cool app,5
2019,"This is one of fastest, easiest and most secure internet banking apps I've used so far. Please keep up the good work",5
2019,How can i get transfer code,3
2019,Nice,5
2019,Cool,5
2019,I don't think I know it's okay,5
2019,I love it,5
2019,Easy transfer super,5
2019,Ismaila onike akon,5
2019,Stupid app!! I cant access my account for 3 days now! I hate you people,1
2019,Customer oriented.,3
2019,"Ive been sent many mesaages by zenith bank to get the new app, when i try to update there always be an issue, not until yesterday when i wanted to make a transfer to my sister ans it says i cant transfer more than 3000 per day, i was like wow...there must be solution to this. I have to sit with my phone and say i must get this new app To God be the glory it was updated to the new app and i made my transfer successfully....This new zenith bank app is really cool and easy to use with some new stuf",5
2019,App not responding,2
2019,Slow But great I,5
2019,Good,5
2019,This apps is now more useless than ever. Keep saying network unavailable. So frustrating... Inefficient mobile apps team😡😡😡,1
2019,Easier to go with,5
2019,I love it,5
2019,since I upgrade my app 9th of August 2019 have not been able to login have complained no solution to this error today 21 december 2019,1
2019,"I think i need a pin, befire it start working. Because after the first registration and i am trying to register, it is saying not the number, i dnt understand.",2
2019,Always the best,5
2019,Amazingly beautiful,5
2019,Splendid,5
2019,Best banking app and transaction,5
2019,Ecelent,5
2019,"Why can't i log in to my moblie app, saying service temporarily not available.",1
2019,"Ma,sha allah",5
2019,I can't use this app. Been unable to access it since I downloaded it.,1
2019,Valid and fast,5
2019,The best Bank Ever 💕,5
2019,Too slo,1
2019,Good app,5
2019,👍,5
2019,Beautiful,4
2019,Great app,5
2019,Good,5
2019,Good,4
2019,"I am so disappointed at my experience using this app. It keeps on saying network unavailable reconnecting!!! I have tried all I know, gown to your customer service where I was told some mumbo jumbo about it maybe being samsung issue😳!!! How sad! I have also noticed same complaints with no real solution here apart from snap n send account details. Can you be more proactive and give a step to step guide as to resolving these issues so we do not have to complain so bitterly?",1
2019,Great,4
2019,Very good to date but sometimes one could experience hiccups with POS platform,4
2019,Wonderful,5
2019,👍,5
2019,"Very bad experience, cant see token on device",1
2019,Awesome,5
2019,I enjoy all my transaction with zenith bank. Thank you,5
2019,Nice,5
2019,Its wonderful,5
2019,Nice,5
2019,"I was asked to register my device and when I did was asked for token or digits from my ATM card, unfortunately my card expired last month and I am nursing a baby can't go out now. I need help please.",2
2019,Just maintain zenith mobile So we enjoy transactions without error or loss. Merry Christmas to zenith bank Nigeria and wishing all of you a happy new year,5
2019,Fascinating....,5
2019,Is fantastic well done,5
2019,"There should be transaction reciept at the end of evey sucessful transfer, an evidence of payment, Just like First Bank.",3
2019,We are the Greatest,5
2019,Very nice & relible bank,5
2019,It is the best banking application ever. Infact Zenith Bank is the best bank in Africa,5
2019,Great App,5
2019,Good app,5
2019,Great,5
2019,This app is just awesome,4
2019,I need loans just #30000 loan but Zenith bank can't give me,4
2019,Perfect,5
2019,Excellent,5
2019,Without prior notice the App that I have been using over a coupke of years was limited to N3000 per transfer transaction. This caused me immense inconveniences with my creditors querryiing my integrity.,2
2019,Best,5
2019,Dope,5
2019,Very good,5
2019,Great,5
2019,I couldnt open an acct without bvn,1
2019,I can't register to use the application,4
2019,I only did transfer once.... and after that dis app doesnt open again🙄🙄🙄🙄 not bad network it just wont open,1
2019,This app is very good and helpful to me even if I have no access to my mobile number again,5
2019,Good,5
2019,Nice,1
2019,Helpful,5
2019,Very nice and helpful,5
2019,app send unfortunatelystopped,5
2019,"Hi zenith, pls l dont understand whats happening here, cant u guys see that almost all the complain are the same, that the app is not working out properly, instead of working on the app U are asking for screenshots and account details, This is not the zenith l know, take us tp the former app anf when u are done and tested relaunch",1
2019,Love it,5
2019,Fantastic,5
2019,"I cant find the ""Save 4 me"" under my bank services. Its only bank statement am seeing there. What do i do?",4
2019,I love it..,5
2019,Very good,5
2019,Please I lost my phone and have been trying to login on another phone but it says the device is not registered,1
2019,I it makes things easier for one,4
2019,Nice app,5
2019,Nice There's Still room for improvement,5
2019,Exceptional but with one concern. It might not be an app issue but NIP transfers take minutes before they impact beneficiaries. This is not the case for other apps Ive tried. Failure rate is zero for all transfers by me made via the app so far.,5
2019,Wonderful,5
2019,Plrase i was debited without receiving my money. I need help please,1
2019,"Too bad, could not open since I downloaded it.",1
2019,Nice,5
2019,"Hey zenith! Want to say i like your app but for one thing. Please fix transaction history. Its rubbish. Sometimes they don't show up and when they do, it's almost useless. No information, just a set of numbers. Completely annoying. Please look at UBA and learn from how they diaplay transaction history on their app. So seemless and has all the information you need to recall a transaction when u click on it. When u click on yours, nothing happens. Fix it please NB: I have the latest version.",2
2019,Good,5
2019,Good App.,5
2019,I really enjoyed this app.thank you very much for creating this app,5
2019,Your mobile app makes me wanna...,4
2019,It's not downloading...its so annoying,1
2019,Good,5
2019,zenith bank app is the best app so far. It is simple & easy to use.💯✔✔✔,5
2019,It is good,5
2019,Disappointed,1
2019,Very good,5
2019,Awesome,5
2019,Cool please just improve on secuirity changes,5
2019,Good,5
2019,I tried registering but it told me that it is temporary unavailble that i should upgrade the app?,1
2019,Easy to use... Makes my transactions easier and faster.,5
2019,Perfect,5
2019,So good and helpful,5
2019,Fantastic,5
2019,Good luck,5
2019,this app is not favourable to me i can operate it. like i don't know how to make a transfer,1
2019,"Please, what is going on with your Zenithmobile App for Android? I cant login for over 15mins it's been loading. Uninstalled and reinstalled, same outcome. Kindly resolve. Regards,",2
2019,Its very easy to Use,5
2019,Good,2
2019,Good,5
2019,Very good,5
2019,The best But please do something about transaction history they don't match,5
2019,He re slt r we u tyeezo see,5
2019,The new updated app is awesome. Happy customer from the UK. I hope its continue to be like this.,5
2019,Perfect,5
2019,Excellent,5
2019,"Wonderful, helpful and good. Fast and reliable",5
2019,Your app is not opening on my SAMSUNG Galaxy s9+... Please confirm from your end and fix it Thanks ERHISNAK,1
2019,Great,5
2019,This is the slowest mobile banking app I've ever seen am not satisfied at all,1
2019,Fantastic,5
2019,"Please i need real attention, i just opened the app after registration i confirmed it but it didn't ☹️ opened. Its saying ""system was unable to process your request please try again"" end of quote , after trying several times i gaved up trying .Please i need attention .",1
2019,Thank you so much for this wonderful app. It is so helpful and easy to use.,5
2019,Its cool,5
2019,Nice,5
2019,Its nice but I have issues occasionally,5
2019,Good,5
2019,Nice,5
2019,Hi ZENITH Bank I love ur mobile app but I hv problem dat u guys are nt sending message for me if I correct money,1
2019,Too slow,5
2019,Great app. Easy to use,5
2019,"The update of this app is very poor. Keep reconnecting. Even after I uninstalled and reinstalled, still the same thing. It's real affecting my quick transaction moves.",1
2019,I cant even download the new version when the old one was removed.Very frustrating!,1
2019,This bank app is not as effective as the last one.it keep showing no network and reconnecting on my device(samsung galaxy tab s6).it takes alot of time to open.making a transfer is a long wait.,1
2019,couldn't download the app anymore. tried uncountable times.,5
2019,"Very good site, but it has stopped working and updating",5
2019,No customer care option on the app,3
2019,Great app,4
2019,New user yet,5
2019,@sea sees a,2
2019,Awesome,5
2019,A reliable bank,5
2019,Very bad,1
2019,Make my play store download app It's not working.,1
2019,"The process is too long... From have 2 passwords to waiting for OTP to my mobile number at every transfer ...its a mobile app, its supposed to be easier",1
2019,awful...Pls work more on the app,1
2019,Great app. But no loan on the app,1
2019,Very easy and effective,5
2019,"Total rubbish i recharged for gotv it will not work but they will minos my money from my account i recharged for my prepaid they will minos my money bjt no token, dis is nonsence, dis new App i uploaded is nonsence",1
2019,"I am new here and have been trying to activate my mobile app no way, instead it will be processing nonstop waisting a whole lot pf data, what do i do?,",1
2019,Fast and he best,5
2019,Excellent,5
2019,Good,5
2019,Its good,5
2019,Perfect,5
2019,Adio temitope,1
2019,Superb!,5
2019,"I've already registered but really finding it hard to log in because the app keep asking me to register on the mobile with my pin and token, I did but it keep saying pin and token not correct, dont really know what to do or how can I get my token code?",5
2019,💯,5
2019,Can I use Zenith mobile app for more than one ACC,1
2019,"i like the app ,i like using it for all my transactions",5
2019,Best banking app ever,4
2019,I can't download it why,5
2019,So good,1
2019,Wonderfully made,5
2019,Five star,5
2019,"I can't do transfers, I can't even get airtime. Please check app again.",1
2019,This app is good,5
2019,"My app suddenly stopped working today. I uninstalled and reinstalled but it didn't work . It continuesly shows ""network not available. Reconnecting"", but it never connects Kindly advice.",1
2019,its awesome,5
2019,very fine,4
2019,"Great, fast and easy.",4
2019,Easy to use,5
2019,Good,4
2019,Very nice,5
2019,I am not able to login to the app since the last upgrade. It is giving me network connection error. I have uninstalled and installed the app several times and I still have the error but there is nothing wrong with my network.,1
2019,"This app is no more working on my Samsung Galaxy A 50 it's only showing network not available, reconnecting",1
2019,Works fine,5
2019,I have not been able to download into the new app Thanks for your immediate response I will contact the customers care services at my branch during the week to sort it out,5
2019,"I downloaded this app in an attempt to connect my mobile money to my account, when I entered my account details, they told me several times that it doesn't exist. Is this a joke or what??",2
2019,Quite wonderful,1
2019,It aw awesome,5
2019,"The app is awesome 🌟, you can transfer money 💰 easily to your friends and family",5
2019,"I'm getting.... 'Unfortunately, Zenithmobile has stopped' I just opened account and got a text message with my account number and a link to download the app but I can't open the app. Pls help",2
2019,Very poor user interface I want to register my device and the pin was not show all number even after turning the screen.,2
2019,Lololol me kmokkkkkmk,5
2019,The app is just too good for me,5
2019,"A good bank with bad online service,you people should work on the issues affecting customers instead of ignoring them.I have been trying to login,the response i get is to update app;error; disabled.",1
2019,Very nice,4
2019,App doesnt open.,3
2019,Great !!!,4
2019,Wonderful,5
2019,"It's nice, cool and the fastest way to transfer without the use of ATM card",5
2019,"I love this app, its nice and good",5
2019,Can't log in since I upgraded my app.,1
2019,Cool,4
2019,Very good,5
2019,It's better now because of easy transactions,2
2019,This is the shittiest banking app ever its always crashing shame on u zenith bank one would think you guys are advanced.,1
2019,Cool,5
2019,Mobile app stopped working since November 29.,1
2019,cool,5
2019,Being dupe by a financial organization,5
2019,Fantastic,5
2019,Good,5
2019,Very good,4
2019,Superb app,5
2019,GREAT,5
2019,ALWAYS AWESOME,5
2019,Work perfectly,5
2019,This new updates works fine no more crashing. Thank you for fixing the error in previous version.,5
2019,I love it. For ease of payment and transfers,5
2019,Its user friendly and efficient,5
2019,Good,5
2019,The worst banking app of all.........,1
2019,Nice but can still be improved to give recepts of transactions which can be forwarded using whatsApp,3
2019,"The purpose of an application is to facilitate matters for the consumer. It all looks pretty until you start making online bill payments and airtime recharges. Particularly with kedco prepaid, endless error messages, failed transactions, debit and reversals and in the end a simple transaction fails simply because glitches are not addressed properly. In case you are wondering this issue surfaces frequently and has been for two years. Meanwhile I'm home without light thanks to your efficiency!!!!!",3
2019,Great,5
2019,Very easy and reliable,5
2019,Good app,5
2019,"This is nonesence , for fpur days fay and night , not able to process pleade try again. Why now? You guys are not seriousi have redownload the app again.",1
2019,Good,5
2019,"For the past two weeks , the mobile app is not responding in my phone, Samsung Tap 4,please advise Thx. Thx my mobile app is up and running, keep in up more business cheers.",5
2019,Excellent App,5
2019,Excellent performance,5
2019,I'm really appreciate this application,5
2019,OK,2
2019,I have downloaded this app twice and it is giving me problems and it wasted my data and it is telling me the app has unfortunately stop report or exit please do something about it please I have reported and no changes,1
2019,"Its nice, but i downloaded this App several times, whenever i check to use it, will be no where to be found on my phone. I am tired of downloading it! Zenith Managemnet take note.",2
2019,Very very good,5
2019,It's okay,3
2019,Excellent,5
2019,Zenith bank with everything is the best,5
2019,Good,5
2019,Good,5
2019,Great,5
2019,"Am always locked out when i try checking my balance on the app,even when i imput the right details.",1
2019,Very very good,5
2019,Good,5
2019,Excellent,5
2019,Can I also pay in to my account through this app,5
2019,Very smat,5
2019,Great,5
2019,Zenith Bank I hail oo. Una finish work for this app oo. Correct men wey sabi something.,4
2019,Job Well done,5
2019,"But it has stopped on my android TECNO Y2 phone, why? I cant access my account to transact business. No more.",4
2019,"When i request fory bank statement, it asks for PIN, i out my pin and tgen i get an authorization failed message, what does that mean? I need that statement, because i can go to the bank to get it currently.",3
2019,Great,5
2019,Lovely App..No hassels,5
2019,I am offshore n will not come to land till 23 jan 2020. Wot do i do?,2
2019,Nice,5
2019,"I have not been able to transfer money to my access account from my zenith bank mobile app, when i activate a transfer command using this app into my access account it shows SUCCESSFUL, but No debit from my zenith bank account, No credit to my access bank account. Initially, i thought it was my access bank. But i just noticed it again when i try transferring money into my friends first bank account. Other features works fine, so far i can transfer money into other bank account. Please fix this.",3
2019,Good Performance,4
2019,Ok,5
2019,I just love zenith,5
2019,Very good,5
2019,Is very nice and good thanks for the application easy-to-use,5
2019,Please I couldn't download zenith bank mobile app on my BlackBerry 10 phone. Any other to download it on blackberry,2
2019,I just downloaded the app but ive been trying to register and its not going through,1
2019,This application is terrible I must say! I can't even log in....it was wayyyy better and more reliable before the upgrade!,1
2019,"Really currently I'm experiencing hardship with my Application, please do assist. Thanks.",5
2019,Excellent service,4
2019,"Best mobile banking app, it's faster and what I really like is the fingerprint sensor instead of typing passwords over and over again",4
2019,Refusing to open in my mobile device,1
2019,Good,5
2019,Excellent perfomance,5
2019,I'm unable to update my KYC,2
2019,Fantastic app,5
2019,"it keeps telling me ""warning authorization failed"" i have not been able to carry out any trznsaction. too bad",1
2019,Try to make this app a livrly type to your banking system.,5
2019,"I updated your on my device, now I can't log in. It is asking me to register the device again. It is just remaining for me to input my ATM number and pin, the feedback is that ""system was unable to process your request. please try again later."" I'm not happy with this update",1
2019,Nice And easy way to bank,1
2019,Please can i activate my internet banking profile without a debit card?,5
2019,Best app ever,5
2019,"Worst app ever Hate this bank, the debited me for Verve card maintenance while I requested for a Visa card .",1
2019,After installing the app it refused to open,1
2019,"After the upgrade, the app isn't opening. Authentication failed. Wish I didn't upgrade",1
2019,"This app have been horrible i have to uninstall it,been getting internal error msg for the past one week,sent several emails to customer service but nothing was done about it...unhappy cus tomer",1
2019,"This app has stopped working on my phone since yesterday. Please help me, please this upgrade is a disaster!!! A very big one...more than a week now i have being downloading and uninstalling this app yet its not working, please help me with d former app",1
2019,"I have being enjoying this app for a while now but all of a sudden it just stoped""sorry the app can't load""that's what it keep telling me if i tried to open.",2
2019,Very good app,5
2019,"Having contacted the customer service unit, I have, as recommended by the agent, tried downloading/upgrading the Zenith mobile banking app several times, but it either fails to open upon successful download or fails to download altogether. Something is wrong with the app, I reckon.",1
2019,very good,5
2019,Nice one,5
2019,Like this app 👌,5
2019,Best so far,5
2019,I can download my app I don't know what to do pls,1
2019,Excellent,5
2019,Good,5
2019,Service is amazing,5
2019,"Just updated my zenith mobile app but it is not opening,why is that,looking forward to hearing a favourable responds about it",1
2019,Love this App,5
2019,Bad,1
2019,This app is not responding to network so is not opening for transactions. Pls fix this bug is not allowing use the app.,1
2019,Fails to login,1
2019,Please am unable to sign in. What could be the cause,5
2019,Fastest app ever.,5
2019,"After l upgraded to the new version, l couldn't open the app again. Is too frustrating. This app needs to be worked on, am using samsung galaxy tablet. Am using Samsung galaxy Tab E....I couldn't do any transaction since then",1
2019,Is is efficient,4
2019,So good love zenith bank,5
2019,Er4 d zesty dress and d TX did Dede zz dry 4 sszdz,3
2019,"I can't use the app at all. The old one was better. Anytime I launch the application, it keeps rolling with a message "" Network not aavailable, Reconnecting'! Don't bother calling Zenth Direct either, they have no clue and cant help. Kindly fix this bug. Other than the connectivity issue, everything is great! Thank you very much.",3
2019,It fast and convenient,5
2019,The updated version doesn't open. What nonsense!,1
2019,Not bad at all,5
2019,What is happening i cant even open my app again i cant transfer anytime i want to log in to transper it will be telling me internal error why what happen,1
2019,Nice to have,5
2019,Great App,5
2019,Wow,5
2019,Its a very nice and easy to use app,5
2019,Nice App. Transfer made easy.,4
2019,Wonderful,5
2019,The app has stopped working on my phone.,1
2019,the application is one of the best banking application,3
2019,"Unfortunately, zenith Bank mobile stopped working is all I get at every attempt",2
2019,Very good,5
2019,"Love it, but it can't compete the downloading",5
2019,Excellent,5
2019,"I love this app, it places my bank directly into my hand, but since after my first usage of this app with my mobil data, it has not been connecting to the internet or else i connect my phone to Wifi network or share from another phone hotspot, making it imposible for me to use outside my wifi network coverage. Please help me with this problem. Because i can see others using the same app with their mobil data.",3
2019,"The old app works perfectly ok until the limit dropped to 10k, after updating the app is always failing to launch, what a frustration.",2
2019,"The application has been given me problem since yesterday i dont know may its network, internal error is what am getting since yesterday morning",2
2019,I dnt understand what's wrong with their app its not connecting,5
2019,Easy and reliable,5
2019,Best,5
2019,Can't open it after downloading,1
2019,"My phone got spoilt and i just bought a new phone but i cant log into my account,, thats bad",1
2019,Wonderful,5
2019,A very good experience,5
2019,Kindly fix the bug in the new update.it keeps crashing any time i tap on the app.cheers!,2
2019,"Can't transact anymore since the last upgrade. All I get now is ""Warning, Authorization failed"". I did not make any changes to my pin and neither did I lose my card, it just stopped working, and it has been really frustrating because that is my company account. I've called the HQ several times and been told it has been rectified, yet, nothing seem to work. Please look into this.",3
2019,"This seems to be rubbish when one is abroad. I tried to upgrade my Zenith app but after downloading and installing it does not open. It tells me ""UNFORTUNATELY THE APP HAS STOPPED"". I tried several times but the same result. Now I am not able to use the app anymore, maybe till I get back to Nigeria.",1
2019,Good,5
2019,Very bad app can't login without the etoken PIN number and i don't have it please bring back the old version,1
2019,Cool,5
2019,The app on my phone has stop working,2
2019,never yet enjoyed the application,3
2019,Difficult to download,1
2019,Its a great app,3
2019,Wonderful,5
2019,"Initially had it installed on my Samsung Galaxy Tab E, but upgraded to the latest version of 2.12.14 from 5 Nov 2019 and it keeps crashing and right now can't make use of banking from my device. Cleared cache, deleted the app and re-installed, but same thing. Contacted zenith direct by mail and your reply is its not compatible with my device. How sad",2
2019,Thank,5
2019,The best ever,5
2019,"A suggestion the app should enable users to have receipt after each transaction ,instead of the Successful notification only and the debit alert. A receipt will serve as prove of evidence partaining to financial transaction. I'd be looking forward for this feature to be added",3
2019,Dey alright,5
2019,Good,5
2019,I have been trying to get this app but it kept telling me the same thing. This google account is not associated with this device. My phone is Hauwei MLA_AL10. I need this device please,5
2019,The best bank in nigeria,5
2019,Thanks again for your help,5
2019,It's nice but hard to register,3
2019,It's great and perfect,5
2019,Very good.,4
2019,this app is very good to use,5
2019,Good,5
2019,"Thump down! Why on earth would updating or upgrading Zenith's mobile app takes forever. I am beginning to fed up with your system. I can't use the app again because I am directed to upgrade or update it. Since, all my efforts to do so have met with failure.",1
2019,Unable to login it's always display network not available and I'm using many apps conveniently.,2
2019,Good,5
2019,Cant access the app after downloading it. Get an error message when i try to open it. I use a Samsung S5 phone.,2
2019,Good,5
2019,It fast and Cool,5
2019,Exellente,5
2019,Awesome,4
2019,The application is quite ok,5
2019,Very good App. I have so much confidence in it.,5
2019,What a smart app! It's better than i thought. Why not join the easy experience!,5
2019,Fantastic!,4
2019,Good,5
2019,Fast and reliable,5
2019,Good one i really love it,5
2019,Not working on my phone,5
2019,How can I get the etoken app please or is there nothing like that now?,4
2019,Good but add remita payment platform,4
2019,Bring about more and very useful option,5
2019,Very simple,2
2019,Nice app,5
2019,GREAT,4
2019,Why can't I just download zenith app? I have been trying forever its not working.,5
2019,"I needed to transfer some cash with the old app but i couldn't do more than 10k. So i had to update my app to complete my transaction. While updating it, i read through various ratings and i was almost discouraged. I finally updated my app, the interface was superb. Logging in was super easy and fast. I'm loving the new app men!!!",5
2019,"I can't download the mobile app, it is taking forever. Not happy at all with the situation .",1
2019,Verry nice app,5
2019,Excellent,5
2019,"I really don't like the new zenith bank app, it's so annoying I can't view the history, it just showing the date and amount, so annoying",1
2019,Good,5
2019,"since i updated my app,am unable to login... it loads for a long time and finally stops",1
2019,Not opening,2
2019,Non yet,5
2019,Wonderfull app just the best banking app i have ever seen keep the good work up God bless us God bless Zenith bank #Standard Richard,5
2019,"This a total dissatisfaction and disappointment, can't use the mobile app",1
2019,I use a Samsung galaxy tab 3 and for some reason the app never loads on the device. Am i get another phone or what. I still used this app on this same phone about 6 months ago,1
2019,"I ungraded to the new zenith bank mobile app as I was told the previous app I can't transact more than #10,000. The -we zenith bank mobile app won't open anytime I try openning it. Saying not working . What can be the cause",1
2019,good,5
2019,So i downloaded the app after opening an account with zenith ...after putting all the nesccary requirements it keeps telling that an error occur or something like that am honestly not happy.,1
2019,Poor app since updated.,1
2019,Very slow to download with a 4G network.,1
2019,"I have enjoyed this app and I prefer it to the last version, I am very sorry for that mistake I meant, I prefer this version to the last one thank you for your response please accept my apologies I have never had any course to regret the services of Zenith Bank. You have the best rating among all my banks thank you.",5
2019,I like it,3
2019,Nice interface.. the best mibile app on my opinion.,5
2019,Exelent,5
2019,"Rubbish app... The old one is far more better. Why I upgraded to this app was simply because the old one has a limit of #10,000 transfer. When I called their customer care line to address the issues the new app is giving me... They cut all of my credit. I thought that a customer service for a big firm such as Zenith is supposed to be free. Work on your app and your service.",1
2019,Good,5
2019,"Awsome, easy to use and very good banking utilities affective and fast payments and tranfers 5 star rated",5
2019,very nice and easy to used,4
2019,Great,5
2019,Best banking application so far,5
2019,best app ever,5
2019,Exceptional so far!,5
2019,Good,3
2019,Awesome experience,5
2019,My name is smith.. My phone was reset to factory settings.. And after for over 10 hours i could not download the mobile app even till now. Thats really bad though,1
2019,This latest update is not installing in my phone. What could have gone wrong. I would not have updated.,1
2019,"I really do not understand i updated my app and now it's not opening, this is really frustrating as all my money is here. ASAP please can it be fixed i miss the old app thank you.",1
2019,How can I get the token to register my device with?,3
2019,Wonderful,5
2019,Keeps stopping on my phone Keeps saying zenith bank mobile app had stopped,1
2019,I love my bank,5
2019,Poor,1
2019,"The only difficulty is rechartering my device which I still don't understand why,please do something.",3
2019,It keeps given errors any time I try opening it...,1
2019,Is great,5
2019,Good,5
2019,Good service,5
2019,Smart App,5
2019,Good,5
2019,Good,5
2019,Excellent,1
2019,Why it didnt download into my phone?,1
2019,Not uploading for a lot of months,1
2019,Excellent,5
2019,I don't really like the new update,4
2019,Best,5
2019,Its easy to use and no ads interruption. I like that.,4
2019,Beautiful,5
2019,Good,5
2019,"Just to be clarified, does the app have an exact amount to be transferred per day?? Because it was an emergency situation but the app couldnt transfer more than 20k. Please increase the amount to be transferred a day. ASAP. Thnx.",1
2019,Very satisfied,5
2019,"Love this app, very useful",5
2019,"Zenith bank has been my must respected bank of all time, their customer service is top notch compared to other banks here in nigeria.. and am pretty sure this app is worth more than others I've used over the years... am a huge fan! #GoZenith",5
2019,Superb,5
2019,"The app needs to be able to carry more than one account. If one for instance has a savings account and a corporate account, both should be on the same phone on the same app for ease of transactions",3
2019,Very fast,4
2019,The best,5
2019,Great app,5
2019,Excellent,5
2019,The app is not working for me .it has been loading for the past three days and yet nothing is coming up Thanks,5
2019,The app has gotten better since the last time I wrote a review. Kudos to Zenith Bank... Hasn't given me any issue so far...Hope it stays that way.,5
2019,"I feel like i have the world at my finger tips, fast and no glitches... Coolest banking app ever... Getting paid for shows has never been more easier, and helps me send without the hassle to my producer💯💯",5
2019,Awesome,5
2019,Nice app,5
2019,"Still ""system was unable to process your request. Please try again"" nonsense!",1
2019,"Very nice 👍 and easy to understand, even to the layman understanding.",5
2019,Hbko,5
2019,The app is taking ages to load. It hasn't opened since i downloaded it,1
2019,Nice app...wow zenith Bank is very awesome 😘😘😘😘😘,5
2019,Very good,5
2019,The zenith app not opening,5
2019,It always relief and reliable,5
2019,Good,5
2019,It's Nize,5
2019,"When i think of transfer, i think Zenith Bank, this app is just too cool. Kodos to you guys.......",5
2019,"So strange, after receiving positive remarks and recommendations to open an account with zenith bank, which I did and now downloaded the app, its takes forever to load because I want register so I can transfer money through the mobile app, I think I have to abandon the account and continue with my former bank, thank God I didnt deposit a dime into this bank! Both customer care sucks...",1
2019,nice app,5
2019,"Nice, easy and a heloung app",5
2019,verry poor. needs to be updated with better features,5
2019,Is very nice and fast I love it thanks,5
2019,I don't know how to use the but I do use the formar one before it upgrade,5
2019,Refusing to download zenith bank app,1
2019,"I just downloaded it and installed but i cannot use it, it keeps crashing each time i try openning, i dont know why. Real tiring",2
2019,Ok Good,5
2019,"I was using this app without any problem until i was asked to update the app, thereafter i cannot open it again as it is asking for token & pin, also telling me my device is not registered, meanwhile ive been using this same devicefir the past 2 years",2
2019,Awesome,4
2019,Is just too fast and easy,5
2019,"Satisfactory but we need card control service, to control ATM card even if the ATM lost",4
2019,"Pls the app keep stopping since I upgraded .. 3hrs ago and I need to perform a transaction ASAP, zenith bank what do I do?",1
2019,My bank Its the best application,5
2019,Good,5
2019,"Love it here, call it home",4
2019,"I can't even link it to my account again,I took it to zenith bank at Osogbo but nothing came out of it,I don't even know why they are now joining band of un serious banks,please,solve the issues as early as possible",1
2019,Fantastic,5
2019,Awesome i love my zenith And i will always use my zenith,5
2019,Why cant I use my icorporate account on this app?,1
2019,Perfect app ever,5
2019,Good,5
2019,Always in my best interest! Great experience for many years now,5
2019,Very nice app,5
2019,Exellent,5
2019,Good,5
2019,Very reliable and easy to use. But it will be good if you can include a kind of certificate of payment after each transaction that can be forwarded to WhatsApp or any of the social media,5
2019,Nice app,5
2019,"Reserved my comment for now, just started using the app",2
2019,Best banking app I have seen so far...,5
2019,My best Bank ever....lovely app.,5
2019,I can't register my device,1
2019,It's really nice.... Saved some stress of banking queue but having this airtime schedule payment deactivation,4
2019,Best ever,5
2019,"This application is easy and very firendly to use,,and his getting better,,keep improving I recommend,,it that Evey zenith costumer to have it cheer's",4
2019,I updated the app to the latest version and after installing it just stopped and didn't open again. Before it was me not able to sign in my account details thereby linking my card with the account and now after the update... it's not even working again. Please I need a reply ASAP. I can't perform any transactions again!!! P.S. I use an Android version 4.4.4,1
2019,Good experience,5
2019,Great app and very easy to use,5
2019,Awesome,4
2019,It really good,5
2019,Nice app with additional features on every update. Thank you Zenith Bank.,5
2019,Great app,5
2019,Cute,5
2019,Fantastic,5
2019,I love the good customer care,5
2019,I love you service,5
2019,Excellent,4
2019,I really wish Zenith bank can work on the complaints made before mine. If all other issues are resolved then the app and the services the bank off will be great. Please kindly do justices to all our problems,1
2019,Excellent,5
2019,Great,5
2019,Very good,5
2019,not responding. stopped working,5
2019,Soo good,5
2019,Service is back to normal . THANKS,5
2019,Up to the tasks,5
2019,Tremendous,5
2019,Good,5
2019,Not ip to my expectations... Buh love ot tho,4
2019,Very nice app,5
2019,This app is very highly inefficient. Really frustrating. The designers need to do something about it real quick.,1
2019,This app is nothing but useless. I have been trying to register my device for the past three days. I have aslo tried to login to my account but is not working,1
2019,Excellent service,5
2019,You are the best.....,5
2019,Awesome,4
2019,Good,5
2019,Excellent,4
2019,Nice,5
2019,Please I can't login to the app for the pass three days now,2
2019,Real nice and easy to use,5
2019,It doesn't login most times and it gives me issues during sign in just like the former app,2
2019,"This app should be scraped pls, the former was far better. This one takes forever to load... I just downloaded because the old one stopped functioning.. Zenith bank spend this money and give us quality service. Your app is frustrating, I can't even login to make a transaction...... Now I have to stop saving money in your bank, since my app can't give me speed. #bringbacktheoldapp# or revisit this rubbish you put up called Zenith mobile App. 😒😒😒",1
2019,Wonderful,5
2019,I am unable to log in to the app for some time now. Please fix this issue. It would also be cool if u guys could downgrade the app. I prefer the previous version.,3
2019,Very terrible app. Zenith should learn from Gtbank in term of best mobile app.,1
2019,"If I could give you zero stars, I'd do so because after updating the application it takes eternity to login. And please don't ask me to send any useless message to any email because I already know that won't solve anything as I already took my time in reading other reviews and I noticed you only ask them to contact you on your email without you finding any solution to the problem.",1
2019,Good,5
2019,A reliable APP,5
2019,Pls i can't sign up on d app.,3
2019,excellent,5
2019,Good,5
2019,Great and excellent.,5
2019,Horrible and frustrating With poor connection problems,1
2019,"I had an horrible experience launching this app, I have been trying to log in to my account but the app refused to log in. Zenith bank should have not tamper with the old application",1
2019,I cant login It keeps going untill it times out This is very annoying,1
2019,It is not downloading pls help me,1
2019,"One of a kind app, opened with ease and have been using with ease, kudos to you guys",5
2019,Good,3
2019,Pleasurable,5
2019,Doesn't bring a picture option here.. I could have uploaded it..,4
2019,I will say that Zenithbank is the best at Ihiala but they will help me make my mobile app download easy for me,5
2019,Very good apps,5
2019,I can't register it says my account is not active,1
2019,Nice one,5
2019,Nice App,5
2019,My account doesnt have a card. How do i register without the card details?,1
2019,It was working so well until it wasn't. I've not been able to log in for the past few days with the app always crashing everytime I try to.,3
2019,This app deserve negative stars. The old one functions much better. How can you forced us to update without making provision to carry our saved beneficiaries to the new app. Am disappointed,1
2019,Okay,3
2019,New update not too good for me,5
2019,"Very very bad experience. Can't log in. When u click login it seems as if nothing is clicked. Had to uninstall and re Install, still the same thing. Seems the login button is not working. Don't know what to do now",1
2019,Nice experience,5
2019,Good,5
2019,Bad one That's all i can say,1
2019,It's great,4
2019,I have been unable to use this app for over one month now. it hardly opens and when it does it closes before I can input my account number.,1
2019,Highly responsive,5
2019,Ok,4
2019,Good,5
2019,"This app is useless app,",5
2019,Love the app it's quick and reliable but you guys should add more features for the next update like you'll get to know if your account is current or savings.,5
2019,zenith bank is one of the best bank i know in nigeria,5
2019,I love it,5
2019,Wonderful,5
2019,The app is so exceptional,5
2019,You are great,5
2019,Token not understood for device reg,4
2019,Was so easy.,5
2019,Highly effective,5
2019,"Trying to update for more than a week now,cuz I always get this annoying msg while trying to log in ,its says internal error like 10times in a day.Now I uninstalled trying to update and it keeps telling me trying to install ... I dnt seem to get what the problem is.Pls look into it Asap cuz I need to make an urgent transaction",1
2019,Very slow,5
2019,l want to dowload this apo,5
2019,Keep crashing,1
2019,"Poor many times, average sometimes compared with other banks app. Work on it.",1
2019,Excellent,5
2019,Effectively performing up to date standard,5
2019,I have been unable to log in for 4 days. Even after updating the app. Sent an email and was told it was my network... Which doesnt make any sense since I can log into my other bank apps and do every other thing on my phone. They have refused to respond to my subsequent mails.. Bad customer service!,1
2019,[Updated] Now the app seems to be stable.. Good job guys!,4
2019,Nice,5
2019,"Zenith bank app is working fine, i like it",5
2019,Great,5
2019,Excellent,5
2019,This app ain't working Well since i update to the latest version,1
2019,I am sorry this is not helping rather dragging more time and patience...I never ever seen such a worst app...many a time complained but not yet sorted out....,1
2019,Easy to use and efficient,5
2019,Nice app,5
2019,not good,1
2019,Wonderful,5
2019,Excellent,5
2019,It keeps exiting whenever i open the app,1
2019,Excellent,5
2019,Very nice,5
2019,Nice1,5
2019,"Rubbish,0 stars even since upgrading.I cant even open the app it keeps rotating 🤮🤮🤮🤮",1
2019,İt not working İt keep conneting,1
2019,Bad,1
2019,"This app is getting useless by the day....I cant log in to my account anymore. After providing details, the app just takes forever to log you in. When I say forever I mean it cos I've not been able to log in for the past 4hrs and still counting.",1
2019,Excellent!!!!!!!,5
2019,Good,4
2019,I can't log into my other Zenith Account because they keep telling me that I am already logged into another device. The Older Version allowed me to log into any of my accounts.,2
2019,"This the third time am uninstalling and downloading this app... i have a very sad experience. It just keep stopping. I regret updating to this latest version, i shld hv sticked to the previous one. It just keep crashing.",1
2019,The app has stop working,1
2019,Very encouraging. Well done.,5
2019,Fantastic & very prompt,5
2019,"Its handy, saves me the stress of queuing up in the bank or at the atm",4
2019,Easy to use,5
2019,Bad,1
2019,Great app 👍 works just fine 😊😀 for me,5
2019,"Since I downloaded this app,I've been enjoying it I can't see any reason why you guys are complaining,pls download and enjoy",5
2019,Good app.,4
2019,Great bank app. Easy and secure,5
2019,This updated app is far below the previous one. Slow and can not make you do immediate transfer to the same account number. Rather it makes you to wait for sometime. That's if it works. I so prefer the last one I'm it's simple mode of operation and fastness in making transactions. I wish I could just go back,1
2019,Good,3
2019,Uphrade to 1 million,4
2019,Is just awesome,5
2019,Can't complain because it's working smooth. Zenith ❤️🙏,5
2019,"Simple,easy and very reliable app",5
2019,Very good👍 Easy to use....,5
2019,Very poor Network,1
2019,"The app keeps stopping whenever I try to open it, please fix it I'm using a Samsung galaxy S7edge",1
2019,"Very stupid app compared to the previous one, your software engineer is crazy and he/she is eating free money",1
2019,Slow,5
2019,"I cant even login, what is all this? Please do something about this, the formal app before the upgrade ia even better.",1
2019,This app has been perfect until today. I need to make an urgent transcation now and i am stranded . it is failing to log in,1
2019,"Infact am highly disappoited,i cant do mobile transfer,the app is not working ,customer care not picking calls...this is not my Zenith bank o...am tired...soon log out",1
2019,Too slow and authentication is always failing.,1
2019,"This app is very useless and frustrating to use, trying to log in for over 1hr and 30min to be precise keeps happening every time....then it will now log in and to search for beneficiary is another frustrating scenario on its own...you guys should fix your mess, this country is already frustrating enough.",2
2019,Looked good but would fail you when you need it the most... You guys have more to learn.,1
2019,Awesome,5
2019,This app is so stupid. At first it was working now whenever I want to login it says internal error.,1
2019,"For a while now, have downloaded n deleted my apps severally n it still tells me my i cant use my device on my phone that its registered with another profile.. Reported the case severally to Zenith branches but still no Solution",3
2019,Need development on beneficiary confirmation. It took longer than that of previous versions,5
2019,Excellent,5
2019,I love zenith bank but this is the worst app I've ever encountered. I have downloaded it at least 5times but it's still not responding and now it does not even open... so inefficient and a waste of my time i can never get back 😒😒,1
2019,Simply amazing,5
2019,"This app is the most useless Bank app I have ever use. I can't even log in, recharge, transfer and use any future as it should be. What a wasteful data",1
2019,So poor I can't transfer fund since I downloaded it always saying error,1
2019,"Marvellous, up zenith Bank",2
2019,I've been unable to log in since morning telling me (an error has occurred please try again later),1
2019,Good,5
2019,Great experience,5
2019,"This update is an absolute garbage.. I made a mistake updating it, I can't even log in nor do anything on it..",1
2019,"It's an awesome app from zenith bank, stress free, easy to use, reliable for transactions.",5
2019,Nice app,5
2019,Cool mobile app,5
2019,Good,5
2019,Bad and discouraging.,5
2019,Useless app....can't login for weeks now....if i can rate zero star or minus it would be better,1
2019,"Why did you guys change the app, I didn't update the app on my old phone, as I felt the new app will be problematic, now am using a different phone. I just downloaded the app, I can't even login what is all this, please instruct the app designer to rectify this, I don't understand why you will have such issues.",1
2019,Very very poor and slugish. I have been trying for over an hour now to make transaction but...,1
2019,"App is frustrating. When you most need it, you can't even login.",1
2019,"Improve it further, it is not among the best yet.",1
2019,Really worst app and not dependable at all.,3
2019,Honestly logging in to this app sometimes seems a problem generally.,1
2019,Good,5
2019,Good,4
2019,Cool app,5
2019,App has refused to open,2
2019,Good.,5
2019,it safe,5
2019,So nice and good 👌,5
2019,"Am unable to log in my account, after phone changed",5
2019,Excellent App,5
2019,ok,4
2019,Impressive,3
2019,Reinstal please,5
2019,Very great app,5
2019,I love it,5
2019,Good,3
2019,I love it,5
2019,Best,5
2019,Lovely,5
2019,Am not just satisfied with app,1
2019,It was formerly okay but now I can't recharge nor transfer from it can only check balance. The only way to do those things is by using the quick code but what if something happens to my sim and I've not been chanced to retrieve it then I wouldn't be able to do them without using the ATM. that's not funny,2
2019,App keeps stopping,1
2019,Cute.,5
2019,Very poor mobile app have not been able to access it for two days nw,5
2019,Useless app,5
2019,Bad,5
2019,Splendid,5
2019,Awesome 👍 👍👍,5
2019,6PM 6AM and,3
2019,Kudos,5
2019,Very interested application,5
2019,"I dont, know if iam the only one having this problem, but iam having a very difficult time logging in. The icon just keeps churning and doesnt open. Its very frustrating for me. I never had problems with the previous one. Iam very disheartened.",1
2019,Good,5
2019,"I love it, it answers anytime i want to use nice one guys",5
2019,"Bad application and stupid, l cant open d idiot application since yesterday and went to your branch l was told to delete it wish l do still same thing",1
2019,Is the best,5
2019,Nice,5
2019,Good,4
2019,"Very reliable, faster and easier than d old one am enjoy it",5
2019,Lovely,5
2019,I so much love this app,4
2019,I love it it save me alot of stress,5
2019,Good,5
2019,Perfect,5
2019,I downloaded this app on my n registered it now i have changed fones and im trying to register but its not allowed because I have registered on the old fone,1
2019,Very fast,5
2019,Excellent,5
2019,Nice app,5
2019,"Am a new customer,i cannot even download the app,this app may be dead you need to review it",1
2019,Good,5
2019,"This app is the worst, i changed to a new phone and put in my password but it rejected it constantly then when i tried following the 'forgot password' stuff it just kept on refusing my new passwords",1
2019,good enogh ease to opreate.,4
2019,I'm enjoying it.... bank made easy....,5
2019,zenith app is the best.,5
2019,Good,5
2019,I can't even register my account....😒,1
2019,fantastic,5
2019,Nice,5
2019,Stopped working on my phone suddenly,1
2019,"The app experience has not been pleasant. It keeps stopping and feedback has been sent via email, yet no response as to how to resolve it. Kindly look into this. I had to uninstall and reinstall but it still won't open. Keeps closing.",1
2019,Work smoothly,5
2019,Better,5
2019,Good,1
2019,Good,5
2019,"Bad, as in bad!",1
2019,Excellent,5
2019,Well used,5
2019,I love zenith app,5
2019,Completely delaying its wasting much of time before it download it's better to reduce the megabite.,5
2019,good,5
2019,"The app keeps crashing 2 seconds after I open it, I have unistalled and reinstalled more than 3 times but still to no avail. If only there was an option of zero stars, please fix this issue the upgrade on the app Is Inconviencing so many people",1
2019,Great app enjoy every moment ..easy and fast✌✌,5
2019,Great for transfer and bills payment without visiting banking hall,5
2019,"This app has been showing network unavailable - reconnecting for weeks now. It's very frustrating. I have restarted my phone several times and even uninstalled and reinstalled the app a couple of times, still no headway. I have not been able to make any transaction.",1
2019,Very good,5
2019,Not bad,5
2019,I love the former app better. The experience I have with this one gives me headache. Now I cant log in any more. I had to uninstall and reinstall. Checking transaction history is more confusing now as its not as organised as before. You either go back to the former app or improve this one please.,2
2019,Takes forever to login,1
2019,Nice one,5
2019,Better,4
2019,Cool and nice app i love it,5
2019,Good performance,5
2019,It an easy way for life,5
2019,Very good,5
2019,Worse,1
2019,Reliable,5
2019,"The app is great, it doesn everything i want smoothly Even when theres network problems, the app still works. Transfers and airtime recharge is very fast and easy. Zenith bank, they are the best",5
2019,Good,4
2019,"This app was good when I downloaded it initially, I upgraded it and it has since been be difficult to log in. It says it doesn't recognise my phone each time. A very sad experience.",1
2019,"When I started using the app, it was highly efficient but, for the past one week, each time I try to transfer fund from my account to another account, it doesn't go. Authentication fail keeps popping up. It is highly frustrating",2
2019,"It is so horrible.. i have uninstalled it million of times nd installed it back but the same problem.. always saying ""zenith mobile has stopped working"".. its so frustrating 😡😠",1
2019,"The application keeps closing whyyyyyyyy? once you click on it, it closes by itself immediately. Zenith bank please look.into this.",1
2019,Cool,5
2019,Good app,5
2019,Its not user friendly,4
2019,It's very bad to see that after so many downloads the app still doesn't work,1
2019,Perfect!,5
2019,Good,5
2019,"Network is bad, and is not opening for me",1
2019,"So so useless In fact the bank itself is useless filled a transfer form in the bank around 9:00 am up till now the transaction has not been done Zenith bank I hate you So useless, not reliable I regret banking with you😢😢😥",1
2019,It work faster,5
2019,Great but slow,5
2019,Excellent,5
2019,Great,5
2019,"My app hasn't opened in a week now, it just keeps showing ""network not available, reconnecting "" I've uninstalled and reinstalled but its still showing same. I need help ti sort it out asap. Thank you",2
2019,No 1 bank for me,5
2019,The old app was quicker in comparison to this one,2
2019,Please i cant access my account what is the problem,1
2019,Gooddd,4
2019,Okay!,4
2019,"Please, try and fix this. Its been 3 days now i have been trying to make payment from the app. Its not woking. Error has been detected and resolve. Thanks for your quick response",5
2019,Good,5
2019,The app is fast and reliable,4
2019,Awesome,5
2019,Excellent,5
2019,Awesome,5
2019,Optimally okay,3
2019,Good so far,5
2019,"Have been trying to log in my account over a month now, bt no way true just saying error always, very bad experience. U need to learn from order bank pls!",1
2019,Banking made easy....nice app.,5
2019,Very slow to open these days,2
2019,Great,5
2019,Nice,5
2019,Zenith Bank Mobile App its easy and convinient for banking .......l love it,5
2019,Fantastic app,5
2019,Why is the app dull to download,5
2019,Very good,5
2019,Horrible,1
2019,App is unreliable,1
2019,Nice app.,4
2019,Very good.,5
2019,Best app soo far zenith bank have. Nice and flexible,5
2019,nice one love zenith fixing bug thanks guys,4
2019,100% guarantee,5
2019,Sweetest bank of Nigerian is zenith,5
2019,Why is the app telling me that my device isn't registered after updating it? I can't access the app now. I am regretting the update,1
2019,Wow,5
2019,Very efficient,5
2019,It provides me with all the things i need at a convenient time,5
2019,Fantastic application,5
2019,"I opened my zenith account on Friday,i was told my account will be active on saturday.I downloaded the app today and i wanted to register.Anytime i insert my account number,it says ""Your account is not active"".I have deposited 2,000 into the account on friday.Hope my money is not gone??? Please oh",1
2019,App not opening always stopping,1
2019,I find it difficult to transfer funds.,1
2019,It's a good one,5
2019,Very excellent,5
2019,I logged in before and forgot my details now I cnt use it again,1
2019,Cool app and very user friendly. However I had challenge reviewing my account history. You guys should improve on this.,4
2019,Good and excellent services to customers,5
2019,Good,5
2019,Fantastic app,5
2019,"I been trying to log in, but it keeps saying device not registered with profile",1
2019,Nice,5
2019,I cant register with my debit card its keep tell me incorrect credentials,1
2019,I cant login after registering its saying asking for pin or token or card digits and i dont have a card,1
2019,Its very nice,5
2019,Awesome,5
2019,Excellant,5
2019,Simply the best,5
2019,This is the worst application sofar I can not see my account number and therefore i can't make any transaction with the application which makes it to be useless and west of data,5
2019,Very efficient,5
2019,Cool,5
2019,User friendly app. Does not use up large memory space,5
2019,it cool but no bvn sent,5
2019,It a great app..... Makes my banking very easy for me...... Nice one Guys,5
2019,Annoying,1
2019,"This is giving me stress, after it logs-in it asks to register device, in trying to register device it will se saying try again. The previous version did not stress me like dis ooo",1
2019,But if i entre the application it will fush me out of the application,5
2019,It's very interesting,5
2019,Good,5
2019,Bad app,1
2019,.still in progress - poorly put together app . Very frustrating,2
2019,App behaving badly recently. Can't add beneficiary without getting timeout error.,1
2019,The app is just useless. Mtchew. You cannot make transfers with it,1
2019,Very bad,1
2019,Good,5
2019,Awesomly okey,5
2019,Zenith mobile banking,3
2019,"It's very nice, I love it but please you people should try and include the amount when a transaction is successful. What is there is just the person's name, account number, bank name but no amount.",4
2019,Superb,5
2019,Nice,5
2019,"Very very horrible app, just useless. First it was always going off when I first upgraded, saw a review below to clear cache n data, did so and it opened. Thought that would be the end of my headache, but no!! To log in still takes forever! Zenith bank you better go learn from the likes of Access Bank and Sterling, they have what is truly called a mobile app. You should have just left the former app, just frustrating!!!! The login icon is not even responding anymore!",1
2019,I just like,3
2019,My app keeps timing out immediately I try to input my account number for login. Sometimes it times out always immediately. I use a Samsung galaxy S7.,1
2019,Sweet,5
2019,Nice application,5
2019,Good for everyone,1
2019,"Kindly work on the response time. The app doesn't respond as fast as compared to some others. Secondly, unlike the previous version, when you check on your transactions history, it does not show the amount remaining after every transaction. Work on that. It only shows the credit or debit amount.",3
2019,"You are now the best, i enjoy using the payment reciept, i have long wanted this function on your platform. I thank your developers for finally bringing it on board, you are indeed the best and the fastest.",5
2019,Nice,5
2019,Good,5
2019,It freezes up. non responsive,2
2019,I can't send e-statement of account to third party. It keep telling me error on the date format.,1
2019,Great,5
2019,I love it so much,4
2019,Good enough,5
2019,"Kindly let the transfer information read: ""Your transfer of N10,000 to so so and so was successful"".",2
2019,Good app,5
2019,Zenith bank my bank,5
2019,Best bank ever.excellent.,5
2019,Bashar ibrahim,5
2019,Cool,1
2019,Am very happy to be using this app,5
2019,And I ve been having system issues since,1
2019,Dope,5
2019,Good,5
2019,Keeps stopping whenever I try to use the app,1
2019,Very good and faster know stress thanks,5
2019,Excellently OK,5
2019,"It is good. But they need to work on the airtime facility. My account was debited, up till now I could not get the card on my phone. I laid a complaint but to no avail.",3
2019,Fantastic,5
2019,For the past 2weeks they refused to return my money they deducted from my account eversince then i dont have anymoney with me pls return my money,1
2019,Beautiful,5
2019,Ool,5
2019,Good,3
2019,I love this app is to transfer money,5
2019,Turns out I cannot register to use this on my phone without buying the hardware token. Zenith bank 'conveniently' removed the e-token app from the playstore.,1
2019,This particular updated app is the worst in the history of zenith bank God forbid,1
2019,Very Good,5
2019,"Excellent, I love it",5
2019,"This app is a nightmare in disguise... it is actually more frustrating than the 30 minute wait on the phone to speak with customer service. It only sends the last month's statement to your email, irrespective of the month you choose... waste of time and sheer excuse of banking app.",1
2019,It is frustrating be caused it keeps on saying the app has stopped.,1
2019,Best,5
2019,Why is is it always saying input a strong password i have tried all i can and it can't accept letter its frustrating,1
2019,Good for now,4
2019,Am trying to download but is not downloading,1
2019,It is great but there is room to make it perfect. But it has so far been great,5
2019,"Off and on, app is not effective.",5
2019,"I was using the app but suddenly it went off and I couldn't log on, was reconnecting and couldn't connect",4
2019,Thanks very much,5
2019,Good,5
2019,Excellent,5
2019,So wonderful,5
2019,"I love the new concept n design,n i must say Zenith app deserve to be awarded",5
2019,Great😎😎,2
2019,It working well,5
2019,Makes banking easy.,5
2019,Awesome,5
2019,This nice bank mobile apps so fast and easy,5
2019,Not bad,5
2019,This is far better than all the previous mobile apps. It is very simple and easy to use.,5
2019,Very poor. It stunts down few minutes after it comes up.,1
2019,Best banking mobile app I ve ever used,5
2019,Very cool App,5
2019,Great,5
2019,"The App keeps shutting down on it's own, i have uninstalled and reinstalled twice now but the issue keep occurring and reoccurring, I am not happy with the service, especially now the CBN has started the implementation of the cashless policy. This is really a poor service from this App. Please resolve this before i resolve to change my choice of bank & banking because the service i am getting from this bank is contrary to you motto because the App is not working ""in my best interest"". Thank you.",1
2019,"It's fantastic, but now I am having challenges in registering the application on my new Samsung",4
2019,The app is inconsistent. You can not even access your statement of account.,1
2019,Rubisg,1
2019,"Fast, good and reliable",5
2019,my play store is not working again,1
2019,Better than the previous one.,3
2019,Cool,5
2019,"Was really functional and helpful at first but now it is a pain. Takes forever to login after several 50 attempts and most times it doesnt log you in no matter how many times you try. Please do something about it, its really frustrating and disappointing.",1
2019,This application seems not to be functioning well. Downloaded it and set it up but when I try to log in it keeps saying operation processing time out.,1
2019,This new version is total trash...i prefer the old old...to login will take forever....to select beneficiary will take forever...its total nonsense,1
2019,"Unable to log in to this app for days now, what a piece of s**t app, how am I to send money to people? Rubbish, you Nigerians will never be good at anything in life",1
2019,Your app is the worst bank app..almost everyday one cannot login and this thief cbn governor wants us to be doing transfer with this kind of stressful app..,1
2019,"I just opened a zenith account and successfully registered on the mobile app, but I can't do anything as it's saying my phone isn't registered on my profile. What does that mean?",5
2019,it does not work on my phone,1
2019,I just upgrade the apps last week. Since then o can't open it again. I can't open the login section.,1
2019,"The upgrade is terrible, can't pay for my cable TV subscription, I can't check my account history, I can't send send statement of account to a third party email. This upgrade is the worst so far, you guys should work on it.",1
2019,Nice,5
2019,Great,5
2019,Kudos to Zenith. The Application works perfectly alright 👍👌,4
2019,It was very socially safe and financed go for it,5
2019,"I have a little problem with my master card. I cannot purchase things online with my MasterCard, can you guys please help.",5
2019,Zenithbank,1
2019,"The app is working fine but i can't make any transfers or even buy airtime, it keeps showing “authorization failed”.",1
2019,Awesome app,5
2019,ggood,3
2019,"Please this app is bad. It work first and then starts giving you issues. Please bring back the old app, I never had issues with that our better still update this.",1
2019,I have never had any glitch using this application. Welldone Zenith...,5
2019,"Trying to register my device, I dont have an atm card nor a token. Been unable to register my device",1
2019,Excellent,5
2019,"The app is nice, the only iasue i have is that you can't register more than 1 account. I have two Zenith Bank accounts and i will like to use both account on the app. Thanks",3
2019,"This is the worst upgrade... The previous app is much better... No History Update on Transactions, means one cant even check previous transactions... After transfers the debited figure doesnt even update on the app... One cant even confirm if the transfer has been sent or not... App takes too long to load... I want to ask, whats the meaning of the upgrade and the deadline your bank set if you havent properly test your app... Fix your Apps before pushing it out of Beta.",1
2019,Ok,5
2019,Execellent..i love it,5
2019,Good & reliable.,5
2019,"Great App, I appreciate your ingenuity",5
2019,Ok,4
2019,I can't register it to my device. It's tell me that system cannot perform my request.,4
2019,Dape abba,5
2019,M..,3
2019,Awesome,5
2019,Good to go with ease in bill payments.💪💪,3
2019,I've spent the last 12hours (10pm - 11-48am) downloading this f'ing app. Just so i can transfer my 1K.,1
2019,Very good,5
2019,Not happy with this updated version. Could not view the beneficiary's name to confirm before completing transaction,2
2019,One of the best if not the best banking app in Nigeria,5
2019,I uninstalled the app sometimes ago then trying to install it I was asked to go through some long dramas pls can we just do somethings via mobile without going to the bank to complain make it easy.,1
2019,This app has been abismally awful in the last couple of weeks as it keeps closing and unusable.,2
2019,"You guys need to upgrade to ussd when applying for Loan, your loan process is just too difficult and stressful . Even no access to small loan like salary advance, I mean u guys are loosing customers daily for this little gaps...",5
2019,Am giving it a 3 star because the user interface is good. But I can't view transaction history (always showing empyy) and also I can't generate transaction receipt. Please work on it in your next update,3
2019,Nice,4
2019,Good,4
2019,Perfect app thank Zenith,5
2019,Excellent,5
2019,I can't make transfer to another person from my mobile. This new update is giving me trouble with transfering funds to another bank account.,1
2019,it good,5
2019,"great app, very interest for cashless bases",4
2019,easy to use,5
2019,"Effective, efficient and Innovative",5
2019,It is graet app and i'm delighted for using it.,1
2019,I have not use the app first... But i got to give it five star,5
2019,Excellent,5
2019,Better,4
2019,"Pls,how can i change my mobile number linked to my bvn to another one,using this mobile app?",4
2019,"Have been using zentih app for long and it's been good. Just yesterday I was asked to upgrade my app which i did. Now, to log in they are requesting for my pin and token. Please, how do i get the token?",3
2019,This app is really nice 👌,5
2019,Excellent,4
2019,Good,5
2019,Nice app,5
2019,Let me try it,5
2019,Good,5
2019,ITS ALWAYS.TELLING ME MY ACCT IS.NOT ACCTIVE,1
2019,"It doesn't open again, always tripping off even after uninstallation and reinstallation. Please what should I do? I am still unable to use my zenith bank app. I have uninstalled and reinstalled several times, I cleared cache, restarts phone several times, what do I do again?",1
2019,I am having the same issue Bolaji is having. Been trying to log in for days. Keeps telling me no network and reconnecting. I have uninstalled and trying to install it keep loading but not completing I have sent a mail and a screenshot now,4
2019,I don't have card now just because am a new customer,1
2019,Meet expectation,5
2019,"I like the app, but since today 25/09/19, the app has been misbehaving. The keyboard is not showing properly. I can't even make a transfer, what a disappoint.",5
2019,Awful. Not eveyone wants to use ATM card and token. Now i cant even login to confirm balance without those which i dont want since the last update. I may probably need to close the account.,1
2019,Unable to logging in now please kindly fix the problem thanks,1
2019,Woefully wonderful,5
2019,Beautiful App,5
2019,Easy to use,5
2019,Love everything about Zenith Bank....,5
2019,Very good,5
2019,Good,5
2019,Very useful l love it.,5
2019,Good,5
2019,"Zenith bank mobile app Easy to operate,, gives updates and other vital info I love it 👍",5
2019,Awesome without stress.... I love Zenith Bank,5
2019,So much glass,5
2019,"what?! I mean,what's this? the worst banking app. so far; the old app is far more better biko.",1
2019,Fantastic Application,5
2019,wat am i to write in d password,2
2019,GOOD,5
2019,I'm really enjoying this application,5
2019,Great,5
2019,Very Good,5
2019,But u have to improve,5
2019,Setting up recurring payment for airtime is currently not working on my device. The app crashes each time I try. It worked without any issue in the previous version.,2
2019,"Nice app, Banking made pretty easy.. Try this out guys.. Love y'all zenith",5
2019,Please u have connection issue i go to the app i input the password word and its just connecting but doesnt log me in and have used different mobile networks,2
2019,Exccenlent,5
2019,Happy,5
2019,Great experience,5
2019,So good,5
2019,The app is not installing on my phone,5
2019,Great,5
2019,worst since update... cant login,1
2019,"I can open the app. Each time i do, it says it has stopped.",1
2019,Good app for your convenient 👌🙌👍,5
2019,Wonderful,5
2019,Nice,3
2019,The new app is absolutely awesome.,5
2019,"The app trips off unnecessarily, it does not even open .",1
2019,Just nice for a banking app,5
2019,Zenith the app is 100 percent good and ok .but am third the testion is too much it has take me four months to do this to get money for me to do this is it when somebody over stres and die befor he or she will she the money . Dear Zenith please for get any new pastwards i sign have sign with you will alony do with the once i have been usen to get my litl moneys have been get in your bank my accounts dellings with you all this years . It as been very essy with me to do my bank ranjctions with u,3
2019,I install the app but unable to register I provide my account number nd just rolling nd keep rolling without bringing anything,1
2019,Since ur last update.... i cant seem to use d app anymore... it jst opens up nd closes. I cnt use d thing anymore... u people should work on ur thing or beta still...give us the previous version....so we can keep transacting peacefully... M nt sure its safe to post my account details on an open source like dis... srry... jst work on your app. By d way...if it could load for me to take a screen shot.. i wld.. it jst closes up afta openening...so....,1
2019,"I was using this app then they said i should upgrade then i did after that u can't transfer buy airtime or do anything with the app,it keeo saying authorization failed pls you guys should fix it or i might dumb this acct !!! Please acknowledge receipt",1
2019,This is the worst I have experience across banking apps. Worst is that I still contacted their customer care on their website and they bluffed me. This is soo so bad. That we can't access our mobile banking app for about 73hrs now. I use 4g on a Huawei P20 fone. I currently have 15gb on my data and all other tabs run smoothly and nicely. But knowing I can't access my account on my mobile platform fir 3days now and still can't be helped by the customer care is so appalling. When pride comes in....,1
2019,Very good,5
2019,Its a nice app. Easy to use and very secure. I would have given a 5 star if the ability to download transaction receipt was incorporated here.,4
2019,Best app ever,5
2019,Good and nice app,5
2019,Cool,5
2019,All good,5
2019,good,4
2019,Good,5
2019,Nice and much more convenient app,5
2019,"Not professional at all. I downloaded this app to solve the problem of 5-10min delay on SMS alerts by ZENITH BANK. But it lacks consistency with updates on TRANSACTION HISTORY. most annoying part of it is when it displays no results on history, or sometimes scattered transfer histories. Can't show details (no receipt on transfers) PLs fix it JoOR cus it sucks☹️",1
2019,Often down,2
2019,Nice App,5
2019,Operation not fine,1
2019,I can not log into my zenith Banking app,1
2019,Ur tree😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😂😢😂,4
2019,Great,4
2019,It really enjoying You don't need to go and queen in the banks,3
2019,I have this app on my phone before because is not active the I want it so uninstalled it and now am downloading the app again.,1
2019,Valued customer,1
2019,Good app,4
2019,Perfect,5
2019,It's was working fine until about few weeks ago when logging becomes a problem. But so far it has been good.,5
2019,This app is not opening in my phone. don't know what the problem is. I need help please,1
2019,I love this app,5
2019,Useful,5
2019,Good,4
2019,App keeps stopping. Not working.,1
2019,The app keeps.closing on start on my Samsung s7,4
2019,"Crapy App. Needs a lot of improvement. The previous version was a lot smoother. With this one you can't get your transaction history on demand. It depends on the ""mood"" of the App. Can be soooo frustrating. Please improve!",1
2019,Very secure and intuitive. Much thought put into its redesign.,5
2019,Good,5
2019,Very good app.,5
2019,👍👍👍,5
2019,Excellent,5
2019,I can't save account numbers in the app like the previous version,1
2019,Excellent,5
2019,Poor,5
2019,Love it,5
2019,"Cool app,",5
2019,Great app,5
2019,Very much good,5
2019,Nice,5
2019,I love my bank,4
2019,"Everything was working fine until I updated the app on the 30th of August. Since then, the app has been closing itself anytime I tried to open it.",1
2019,Very nice,5
2019,"The app worked well for some up to 2 years. Recently however, it does not even open open at all.",1
2019,I can't make a transfer with it,1
2019,Very good,5
2019,"After the recent update, the app is completely unusable. I've tried other phones, other networks and reinstalling. It just keep saying network not available and reconnecting.",1
2019,Great,5
2019,New to this app,5
2019,Good,5
2019,Best app for banking and secure,5
2019,Just downloaded this app now but could not use it keep telling me system was enable to process my request,2
2019,Hotest bank ever in nigeria,5
2019,"I've been trying to download the app, it gets to 99% and stops there. I cancelled and tried again and same thing happens.",1
2019,lovely,5
2019,Not yet,4
2019,Good and easy to use.,5
2019,A lot smoother than the former one.,4
2019,Easy life,4
2019,Great,5
2019,Good,3
2019,The app is great!,5
2019,Good easy going,5
2019,I tried to download it couple of times.... it just stops at 99%..been waiting for days now,1
2019,I nice having this application,5
2019,"Please i am unable to register my device, i just have my pin, no token or card.",3
2019,Nice app,5
2019,Good,4
2019,The app was working fine until the upgrade... When I log in it shows in my mail but not in the app. The app tells me to register device.. And whenever I try to it request for PIN and TOKEN. Please what are those and what should I do? Thank you. #Zenith all the way.,4
2019,App was working fine not until dis noon..I think i prefer d old app,2
2019,I am using the latest version of the zenith app and it still shuts down,1
2019,Nice app,5
2019,"The App is nice, but my only issue with the App is on history. Why can't i click and open a previous transaction to probably get out an account detail or ref code for a particular transaction. Again the previous App immediatly after a transfer will ask you if u want to save the detail for future use.",3
2019,Always love this bank,5
2019,The internet fails most times,5
2019,go,5
2019,App hasn't been working well since the last update... closes on its own... reconnects for long... uninstalled and reinstalled it but same issue.,3
2019,Makes banking with them easier.,5
2019,excellent,5
2019,Nice app,5
2019,"A good App with great attention to it's customers Zenith Bank Mobil App.In terms of Mobil Banking were you can have rest of mind in all ramification of financial languages,here is a cool place to be.I introduced it to the general public because it is a nice App belonging to good people of God.",5
2019,Good,5
2019,Truly does its job well,4
2019,The app was working fine until this evening when it disappeared. Trying hard to install it back without luck. Too bad.,3
2019,Good,5
2019,Inter bank transfer is difficult why?,5
2019,"The former app is better than this updated rubbish The former app was pretty okay. I had never log on twice before successful log in. But this rubbish error update is thrash. Trying to log on, it s been saying try again since morning i rebooted the phone severally the problem still persists. Can you please reverse this app to the old version",1
2019,This app makes spending money look cool,5
2019,Wonderful,5
2019,Its not wroking for me,1
2019,Brilliant App,5
2019,Very poor,2
2019,"The app has been okay until like 2weeks ago when it stopped opening, I've uninstalled and reinstalled Several times, I hope i can get assistance on how to fix this problem",1
2019,Am not able transfer money through *966*5# using my phone. Why?,2
2019,Everything seems to be working fine but anytime I try to transfer it keeps showing me authorization error. I have tried a lot of times 😭 Please I need help,3
2019,Cool,5
2019,"I was asked to update my app when i did it stopped working,saying i should register my device and my device is registered and when i tried to register it again its demanding for my card number and i lost my card what should i do next",5
2019,Excellent,5
2019,Great,4
2019,What sort of stupid network do you have.. for days now i can login.. haba.. Rubbish,1
2019,Fast and very reliable,5
2019,Its ok,5
2019,Easy to work with...,5
2019,Good trusted and tested,5
2019,One has been unable to access account for days now. How can that be happening.... The app is becoming annoying,2
2019,I can't register my device.,1
2019,Excellent,5
2019,😍,5
2019,Its continue showing me zenith mobile app keep stopping.,1
2019,"Beautiful and cute! Easy to operate. Meanwhile, you should stop tempering peoples money.",5
2019,Good,5
2019,Cool,5
2019,Its cool,3
2019,To register my device it's asking for Pin+Token and ion have a token,1
2019,Been trying to log in my mobile app for about 24hrs now to no avail...this is so annoying. Deleted & downloaded the app multiple times still nothing,1
2019,I've been using this app for over a year now...i think for two weeks now ive been trying to login it says internal error.....then i thought I needed to update it of which I tried nd it didn't work so i decided to uninstall it nd download back up till now I can't download it...is it my phone or its a general fault... thanks in anticipation of your reply,1
2019,Cool,5
2019,Poor,1
2019,Good,4
2019,I havent been able to register my device since 4 days now and its becoming very frustrating. Admin please fix this mess. I have tried reinstalling the app and its the same issue...it says the system is unable to process my request please try again later.,1
2019,Perfect layout,5
2019,One word The best,5
2019,Nice app. Great update. Few issues though. Been unable to print transaction receipt for some transactions. Pls look into that,4
2019,"I can't open the App to person transaction at alI, I don't understand the format at all",1
2019,Good.,2
2019,Perfect,5
2019,Transactions enhancer,4
2019,"Pls help me out, I just update my zenith mobile banking app, but I finding it difficult to sign in...",1
2019,Cool,4
2019,Great,5
2019,Good,5
2019,I want once and for all transfer not scheduled,4
2019,Very good..,5
2019,Why is it very hard to download?..,5
2019,"This updated mobile app is slow, annoying, in usage. Can i plead that you please refer us or me back to the former app. God bless you",1
2019,Great,5
2019,Just keep restarting,1
2019,Is there a reason I can't see my recent transactions on history?,3
2019,The best now,5
2019,Love it with passion,5
2019,Good app not one,5
2019,nice,5
2019,This app was very good until my last update i did. Since then i never see were to save my beneficiary talk more saveing new one. So i think is more than useless now and poorest app among others.,1
2019,It keeps requesting for Token and pin . I cant login I haven't been able to use it for weeks now .,1
2019,Enjoyable!,4
2019,Wonderful,5
2019,"As I Download the App and try to Register ,it we just hang and stop Immediately saying (zenith bank As Stopped till now, and have delete if and download it again ,but still doing the same thing ,plz why ,I need to use this App very Important ,Am using Samsong Galaxy S7.plz help me suit it out ,Am really tired of these App alot....",1
2019,"I was using this app, for quite sometime, susdenly he could not open, i try installing a new mobile app, and login again, but all i could see is sorry you cannot loggin, your account is locked, try resetting yout password to loggin. Pleaes i am confuse i need solution",5
2019,Good app,5
2019,I dont have a hardware token and the sim i use to register my zenith account lost how do i register,4
2019,Best,5
2019,The app does not work for my phone ever since I got a new phone I tried to open my account in the new phone but you refused for over 2 weeks and now and it's really annoying cuz I'm because I'm far away from any Zenith bank and I need to transfer money to my younger brother but is not giving me any access to it and it's really annoying please do something about it thank you,1
2019,"since the update, ive been unable to use the app, its making regular things Extremely stressful. Still have the same issue consistently after a month, ""Network Unavailable, Reconnecting""",1
2019,Okay,4
2019,Good app,4
2019,Good,5
2019,9ice app,5
2019,I can't register my account details in the app it keeps telling me that my account number is not active why?,1
2019,My app has been showing me reconnecting/network problem since yesterday....I later uninstalled and tried installing again but its been showing me downloading since morning...Am a bit confused on what to do now,1
2019,"The app was initially working fine until last week, it just keeps closing, I have not been able to carry out any transaction",1
2019,I have been using the old app till I updated my zenith bank App and I couldn't use it again cause they said I should enter pin+token to register my device which I don't understand,1
2019,"Honestly, since you updated the app, it has not been smooth as it was before. In most cases it refused to connect giving error message: network not available. Reconnecting.... And remain like that until I have to switch off the phone before exiting. I have not enjoyed it at all. This app has not connected for the past three days now. You guys need to review this app.",2
2019,Nice,5
2019,The app is taking too much time to open since 3 days ago ! I pray you to fix this ! Thanks.,3
2019,It asking for my pin I dont understand,1
2019,"I have been struggling to log into my account for days now. anytime i try to login, it keeps saying zenith app is stopping. this app was working last week and I was able to make transfer. I need to know how to update this app as i need to make an urgent transfer . I have unistalled and re-installed alot of times but still to not avail. Please what can I do to sort out this app issue. I use a samsung s7 edge, so is it that the update does not apply. Please zenith help with this issue I am having",1
2019,This new update makes App keep crashing. Uninstalled severally but it keeps crashing,1
2019,"Okay, it has being fixed, working excellently well now",5
2019,"The app is not bad but then I prefer the older version though. Please can you add support to the app, a channel or medium through which one can reach customer care service for bank related issues especially app related issues. If that is done am sure a certain category of your clients will completely have no reason to use the banking hall.",2
2019,Is such a nice app,5
2019,Nikki and f kitty cat,5
2019,I have a with this app . Tell me unfortunately zenth bank app has stop,1
2019,Great. I love the app and have done numerous transactions successfully. Keep up the good job!,5
2019,"This app is not consistent. From log in problems to transaction irregularities. I made an airtime recharge few hours ago, up till now I have not received the airtime, yet I have been debited. This is rather very annoying",2
2019,I don't understand this app like seriously,5
2019,i just downloaded the app these morning and im finding it hard to login,1
2019,Fast and easy to acess i love zenith,4
2019,Good,4
2019,Good,5
2019,This New app is extremely Annoying. i downloaded it and for over 24 hours i have been trying to register my device all to no avail. please bring back the old app or rectify this issue,1
2019,I can't download the app.,1
2019,"The new look is fine, but the app sometimes duplicates transactions.",3
2019,coolest app and highly interactive,5
2019,"I am enjoying the older app but this new one i am having issue. What i see is your device is not registered, and this is the same device i am using before upgrading",1
2019,Its perfect,4
2019,I updated the zenth mobile app today now dey are saying my app is not redister i have been using this app for than 4years now what is problem did i make mistake updating it i even login make transfer with the app befor performing the update what is wrong now please help me am not with my card right now,1
2019,"The first time i downloaded this app i couldn't use it because i my otp wasn't send to me so that I can be able to complete the sign up i tried multiple times then i had to delete the app,now i have decided to try again i can't download like i have used up to 100+ mb trying to download 🤦",1
2019,Can't find how to activate the qwerty banking with this new update !!!,2
2019,Great app,5
2019,Since I updated I have been unable to log in,1
2019,Fantastic,5
2019,Taking more than 5 to 10 minutes without any sign of login info,1
2019,its not encouraging as supposed,2
2019,I couldn't login since I upgrade my zenith bank app..this doesn't makes any sense to me,1
2019,"best among the rest, among all the nigerian bank apps I've used, this tops the list. its smooth and very easy to use, Thumbs up guys.. Sometimes this new one displays error but the transaction still goes through. This is bad. I gave 5 starts to the older version, im taking back 3 stars. Fix this",2
2019,"Why this apps keep showing me network not available reconnecting while i have strong 4G network, please you guys should do something about this. Can you guys help me and fix this apps before 12 noon.",1
2019,Makes banking easier,5
2019,The last update messed the app up. I haven't been able to use it since then. It wouldn't even allow me clock on log in before it crashes,1
2019,"Thanks my bank apps 100 percent incoraging ,good efforts putting. Thank God bless you .",5
2019,"Easy,fast, secured means of tranfering funds",5
2019,Better,5
2019,"Convient application , usfull and helpfull",5
2019,How can we register our account in this app Pls give me guidelines Pls..,4
2019,"All of a sudden, while updating i guess,It tells me to add Schedule time for transfer, giving me options of Weekly, Annually, Monthly amd so on. I dont know what that means",1
2019,Nonsense... the app keeps crashing,1
2019,Nice,4
2019,Good,3
2019,Very good,5
2019,Was difficult setting it up initially,4
2019,Uninstalling this App now. Not working after recent update.,1
2019,Dope app,5
2019,It very good,4
2019,The app is bad I can download,1
2019,Best bank in Nigeria,5
2019,Its cool,5
2019,Easy n very well okay i love it thanks mybank i trust everly carry on,5
2019,Great,3
2019,Please i really need to do a transfer now but i can't log into my app is telling me to register device again and once I open it it will ask me for pin+token which I dont have please please help out this morning,3
2019,Very fast and easy to access,5
2019,Easy to use and reliable,5
2019,#coolapp#kudos🤗,5
2019,I have been using the Zenith Bank app and I have never had a cause to complain until recently... The log in button has stopped working and I can't even put my Password..I have deleted the app twice now... Pls respond urgently,4
2019,"I just updated my zenith app, when i was trying to register my device, it brought pin+token. I dont have a token, how do i go about it?",3
2019,Good,5
2019,Average,5
2019,Very usefull application,5
2019,"Hello, i open an acc with zenith of which i went to collect my ATM but i was told that i can not callect it becouse my passport is yet to be up loaded.can u do do something about it.?",5
2019,Good,4
2019,It's a good Bank,1
2019,Good,5
2019,Just downloaded this app again and it's taking ages to connect. Keep saying network not available..... reconnecting. If there was zero star I would have given,1
2019,Very good and simple to use,5
2019,I have been unable to update my zenith bank mobile app all this while please wat can i do,1
2019,Very easy and active,5
2019,Excellent,5
2019,"I love every other things about the app. updating, what I don't like about it is, I only have my current balance, there no balance for every transaction, do something about it is very important.",4
2019,Trying to get better,3
2019,There app is asking me to register my phone and it is not registering,1
2019,The app is terrible...can't transfer or buy airtime. Pls bring back the old faster app,1
2019,Great app but I can no longer email my statement of account like before,4
2019,"Good evening Zenith, i just opened an account with you and the processes involved were seemless and wow even though it was done online. The only aspect i had difficulty with is the mobile app. After successful registration, i was told i needed to register my device. I downgraded my zenith mobile app but couldnt login because of the existence of a new mobile app version. I got confused initially until i read through some comments posted here. Please, grant us access to the former app. Biko",1
2019,Nice and cool,5
2019,Gratw and i love it,5
2019,Awesome... Very easy to use..,5
2019,Highly pleased . Satisfactory.,5
2019,"Its confusing, prefer the other way it was before",1
2019,I have been trying to login but keep telling me warning that my account is locked,3
2019,This is a useless updated version of ur app. It did not work ever since I updated it. You better do something about it.,1
2019,"Tried making a QR payment more than 5 times, dint work .. Tried with my friend who uses first bank and it did at the first trial effortlessly. I was ashamed because i always bragged about zenith being the bomb.. Ya'll need to work on alot of things on that app. Like emailing statements and foreing transfer service dont work also",3
2019,try to transfer but not going,1
2019,Very easy to use,5
2019,"I regret ever updating my zenith App,now i can't log in again",1
2019,Its a good app,5
2019,Am unable to download the app,1
2019,"I just opened an account with your bank through your app, How do I obtain my ATM card, and what next for me with the account.",1
2019,"This app was working fine until last week when the network was off and I tried to log on. Then after I closed the app and tried again i just kept showing reconnecting for hours. Powered off the phone, restarted, same issue. Uninstalled and to reinstalled, same issue. Keeps showing reconnecting. Uninstalled again, powered off and decided to reinstall. Now that is an issue. Just keeps saying downloading and nothing downloads for hours. I've changed networks etc. but same result.",1
2019,What a lovely banks,5
2019,more than just a bank,5
2019,Great app,5
2019,"Difficult to use, ever since I upgraded my app I'm unable to make transactions. I don't like this new app, very difficult to understand.",2
2019,Good,5
2019,Old app is better. Customers should be able to delist a device on there own not marrying sm account to a device when a customer can have more than one account and cooperate acc too. There should be some level of flexibility while ensuring security.,2
2019,I have been enjoying your new app version until recently last week to be precise when it became difficult to open. I deleted it and try to re-install but to no avail It has just been rolling since that day trying to download with a message waiting for download since last week. Kindly resolve whatever issue with the app asap. Thank you.,1
2019,"A very good ui but very poor performance, it takes days before updating the current situations of your account. So many times, money would have entered my account but it won't reflect in the app.",2
2019,"Please I downloaded the app, registered and I tried to log in but it's asking me to register my device and asking for pin and token, I don't understand, where do I get a token",1
2019,Good,5
2019,Nice app,5
2019,Nice,1
2019,"App can't register device, please do something",1
2019,This is the best app ever used,5
2019,Exceptionally good.,5
2019,So far so good but the biometric sign in is not working,4
2019,I love the new app layout. Its so so unique and perfect features. I was looking for gaming section in d app cause the app looks too complete 😂😂😂... Kudos to all Zenith Bank team🙌,5
2019,It will suit me,5
2019,"This updated app is so fustrating...i updated it only to be told my device wasn't registered on my profile, something that i have been using for so long with the older version,after inputing details for registration its now telling me that""sytem was unable to process my request, try again"" and i have been trying for the past 2 months, still no progress ,i regret updating the app ....worst things worst even zenith bank doesn't seem concerned about fixing d app ....to me it deserves les dan 1 star",1
2019,Good,1
2019,good app,5
2019,the app isn't opening. ..error,1
2019,I can't even see my transaction history. Kept showing no results. Too bad.,1
2019,This app is bad I could not do anything with up till now.,1
2019,"Zenith mobile app is indeed a great deal,it makes life easier with its flexibility and speedy processing .....u all got to have this",5
2019,This app is very helpful.,5
2019,good,5
2019,"The app is good, but once u update it logs U out of ur acount. Why? And u have to re-register again, why?",3
2019,Exceptional,5
2019,Good,4
2019,excellen,5
2019,cannot download bank statement period.,1
2019,Easy to use.,5
2019,stupid app I prefer the previous version,1
2019,Useful App,4
2019,Like it but takes time to install,5
2019,Horrible,5
2019,Always better,5
2019,Good,5
2019,I am so mad at my sister who recommended zenith bank as the most strongest bank in Nigeria and very disappointed at zenith bank that just less than a month my sister convince me in banking with you guys am facing all these ....downloaded app yet it keep telling me that my account is not active meanwhile I can't register yet I keep getting alerts of the money been deposited ...even to check my balance with the *966# I get a message that my balance will be sent by sms since Saturday am yet to receive the sms ......please you guys should try do something about it and do it fast ....thanks.,1
2019,Nice app!,5
2019,Good,5
2019,Very good,5
2019,Good,5
2019,Had difficulty recovering my password. Great update though.,4
2019,Nice,5
2019,This is fantastic application,5
2019,The update kyc status is not working,4
2019,Loverly and User friendly.,5
2019,Very bad since two weeks nao av not being able to re-register d account pls fine something to do about it,1
2019,Is ok,5
2019,"RE:Stupid app that cannot issue transaction receipt nor generat statement to the email. The app is just useless compared to other banking app. I will write to British Council to remove them from the payable bank. I tried sending receipt to several emails since yesterday, but yahoo, Gmail, and Hotmail non has been delivered to the mailbox. This its not a question of Yahoo or gmail problem. Work on that app especially the transaction receipt. receipt",1
2019,Great,5
2019,Thank you,5
2019,"Ever since I upgraded from the old version, I have been unable to login for a month plus now, keep telling me unable to process your request when trying registering my device, and in the order registering sector it keeps telling me that my device is already registered that I should loggin with my details",1
2019,Woow,5
2019,Easy to use,5
2019,Nice and easy,4
2019,It's cool and easy to use,5
2019,"This new application is fast and steady, is good",5
2019,So far so good,5
2019,Over 2weeks now. My mobile app keeps saying network unavailable,1
2019,Very useless app! Can't log in since I updated. Can I reverse back to the older version?,1
2019,Thanks again,3
2019,I love the app,5
2019,I tried logging in into my acct but it kept on loading for hours...this app is not too good...I enjoyed it for some time ND it suddenly became slow even with a good internet,2
2019,Good,5
2019,Awesome,5
2019,"Another Innovation from ZENITH. It is an improvement on the old mobile app but I notice three things that can be improved. Firstly, the window showing success of transfer does not show you the amount you transfered to be double sure. Secondly, that success is also shown even when the transfer is not successful and thirdly, the search engine of beneficiaries is not top notch. Thanks.",4
2019,Good,4
2019,"Are you people trying to frustrate the hell outta me with this update or what, i cant log in since an hour after this update,what is wrong with you zenith bank people",1
2019,Perfect,5
2019,Nice one,5
2019,Good,4
2019,Helps me complete my transaction way faster no need to be going to the bank all the time,5
2019,"App keep on crashing, very bad",1
2019,It is good,5
2019,I've not been able to register my device and it is delaying my work,1
2019,"Please i changed my cellphone and got a new one, i downloaded the zenith mobile app and tried logging in but after inputing my account number and password, it asked me to register phone, when i tried to register it asked for pin+token/atm last 6 digits and right now i have non of this please how can i gain access to my online banking",3
2019,Good,5
2019,Very good,5
2019,I have not been able to log in ......... I can't run stuff anymore It's always asking of token and card pin,1
2019,Great,5
2019,Rubbish,1
2019,Updated the app and app says system unable to process my request try again later. Why do i have to register my device again after i update and now i cant access my account on the app. Please this update is not good at all,1
2019,Nice one,4
2019,"I can't use the device, telling me it's not registered and I need some token pin, help!",1
2019,I don't know why I can no more download this app. I deleted when it started stating network issues. Now I can no more download it,1
2019,nice,3
2019,Good Y😚😊,5
2019,Very good app and easy to use,4
2019,I hope I can use this app without going to the bank... Superb....,5
2019,Zenith used to be my fastest way of transferring money but the update has failed since this upgrade thing . for over two months. I have visited zenith at Agbara branch without solution. I have complained and written to zenithdirect yet no solution was proffered. I have since activated my first bank app which is more user friendly and better than the so called zenith app.  You better revert to the old app,1
2019,"While on the app, one cant reload his balance unless the person exits the app and relog in. That should be corrected",3
2019,It makes banking convenient,5
2019,Great,5
2019,Nice,5
2019,Zenith bank just became the most difficult to reach online.. So bad and damn sad.. I can log in with the same phone I've used for years on the old platform.. Asking me to register.. I really really am disappointed 😞.. Shame on u guys,1
2019,"simply the best,,,,swift transactions",5
2019,Very bad,1
2019,The best,5
2019,Very good,5
2019,Zenith is best,2
2019,Thann you for your assistance.,5
2019,Nice app,5
2019,"The upgraded app is attractive, very interactive and responsive. This is about the best banking app I've ever used till date. Thank you, Zenith Bank.",5
2019,9ce,5
2019,nice,5
2019,Dangerous update. I cannot login after using it for a few week. It is displaying the error message - error has occurred,1
2019,Superb!,5
2019,Good app,5
2019,the app is a very nice one,3
2019,Awesome.,5
2019,Good App Guys,5
2019,Whoever is the developer that upgraded this app should be sacked!,1
2019,Good,5
2019,"I have been trying to login but the reply i am getting is that my device is not registered, but i havent been able to register my device",1
2019,Making life easy for everyone,5
2019,It's been a nice experience since I did an update on the app.,3
2019,Why would a transfer fee be deducted even when i am using the app,1
2019,"Very good and perfect app, i love it",5
2019,"This version is really different. i want to register new device for mobile banking, now it is asking me for token, when i have been using OTP. just request for OTP so i can login. The update is really poor",2
2019,"perfect,easy and reliable.",5
2019,Nice,5
2019,bad,1
2019,I like it,5
2019,Exceptionally efficient.,5
2019,Nice,5
2019,Wonderful,5
2019,ok,4
2019,Really enjoy every service of this bank. There is no delay at all.,5
2019,"The new app is a classical mess. I installed & uninstalled it several times. It just doesn't work. Upgrading the previous one, which was ok, is fruitless.",1
2019,"My experience so far has been good and even better since i upgraded. I only noticed that I could not log in to the upgraded app, today. I initially felt it was internet access/network issues. However, I use other apps smoothly. I just uninstalled and reinstalled. I guess it is an issue with the server or some services.",5
2019,"Had an issue with the app, posted a bad review and got a response to write to the appropriate authority. I did and within 24hrs got a response on how to fix the issue. Fantastic online service.",4
2019,Very Good,5
2019,It's great but I love the old version more,5
2019,"Works well most of the time, but doesn't respond few times",5
2019,Awesome thanks This latest update is a bomb wow I can transfer to any country directly pay bills and more just wish I could get a chance to interact with you as well looking forward to the next update. Zenith bank best bank muah love it,5
2019,Gud,5
2019,2000 was deducted from my account make a reversal now ooo because i dont have any money,3
2019,great app to carry out banking services,4
2019,"Well, It's a nice update but during money transfer, after inserting the beneficiary 's account number, their names (for confirmation) aren't loaded unlike the former app. Why??",3
2019,Pp Me,5
2019,Convenient and awesome,5
2019,Splendid,5
2019,Great Banking App,4
2019,Not downloading,1
2019,I love it,5
2019,Good,5
2019,I can't get my statement and its annoying,5
2019,"Didn't give 5 stars cause it crashes sometimes, besides that it's a good app overall",4
2019,very helpful.. easy and fast,5
2019,"My app was working simultaneously until i updated it and i can't do anything again. I has input all the necessary requirements as required but not working, too bad.",3
2019,Nice app,3
2019,I see the Zenith bank is strawberries faster than any application of mobile bank,5
2019,Good,4
2019,Nics,2
2019,Very good,4
2019,Unsatisfactolion,5
2019,100% effective,5
2019,Amazing,5
2019,I have been trying to register my device and it keeps telling me that the 'system was unable to do'..... should i wait??,2
2019,Still has problems,3
2019,Amazing app love it,5
2019,it does not have keyboard like other one,4
2019,"Is this ""register new device"" a deliberate act or just nonchalance? I am so pissed, this is a Friday night and, I am supposed to pay for some things online, but got stuck because I am getting a message to register new device, by using a token or atm card which I never had, because I had bypassed it already; am I not the one using the device to know if it's a new one? I am disappointed, and truly sorry for recommending this app and bank to people!!",1
2019,Useful app just visit to settle any issue 😁😊😁,5
2019,"Successfully registered my account now, this is the best mobile bank app so far. The features is exceptional even though i got it difficult at first. Kudos zenith bank, keep it up zenith bank i remain but pls add reciept evidence for every transfers as refrence",5
2019,very good app,5
2019,"This app used to be my sure way to mobile banking but since the upgrade its been useless. I have spent hours and weeks trying to update to no avail. I really see no need for this app if its not working. I also tried to use*966#. Nothing is working. Im really dissapointed. I have to go queue in the bank to do my transactions, wasting my time in this jet age. Step up Zenithbank.",1
2019,I love it... especially the biometric feature,5
2019,Ok,5
2019,very bad update.,5
2019,"Stupid update, since i updated it, haven't been able to make transfer. I wish I could get the old one back.",1
2019,"Great app,make my banking as easy as ABC THUMPS UP",5
2019,Unable to open my app for the last 2days now. Quite frustrating,1
2019,Exellent app,5
2019,New app is cool. Individual transaction receipt slips should be auto generated. That feature is not up yet.,4
2019,thumbs up,4
2019,"The new features are great, but what is particularly annoying is the Login Activity featuring High Rez, HD, enlarged, annoying, smiley, human models in all the three carousels. No alternative images depicting things like nature, objects, tech etc. It is obvious all the images showcase the easeOfBanking with Zenith, but is it all that the bank is now proud of? How about innovation? Using those images was extremely dumb and design unfriendly decision. Suggestion: 1) Adjusting images transparency 2",4
2019,"I couldn't access to my mobile banking it's asking me for token code, I wanted to made a transfer but couldn't log in",1
2019,it is useful i love it,5
2019,"It's been rewarding, made financial obligations so much easier",5
2019,"Whoever is the developer of this app need to wake up, what is the need of an app update whereby you can't even select your account after log in. Ever since this update came up i still cant access my account not to talk of making transfers or doing other transactions on it. Please do something",1
2019,Bad since 3 days that i update my app is not working telling me system not available till now so i hate it,1
2019,"This app is disapointing, i prefer the old version. Your update is a total waste of time. I cant transact, i cant register a new device. This is so embarassing for a bank of your reputation.",1
2019,"Since this last update, I can't login to the app. It keeps trying to connect unsuccessfully",1
2019,Beautiful,5
2019,Nice,5
2019,This is total trash i cant login after the update,1
2019,Nice,2
2019,Part five,4
2019,"This is the most useless update have ever seen, I blame my self that I update the the old app. since I update the app, I couldn't login again, the old one only request for your account number and password if you want to login, but this new one is requesting for pin and token before you can login. how will I get the pin?",1
2019,"a nonsensical, ignoramus stupidities app. its behaving like a hippi hoppo disorganised shattered scattered battered fractured punctured ruptured not augmented or upgraded but a totally dissected piece of rubbish. ( To make the sentence short; i can't transact at all. Get this thing fixed or you guys will go the way diamond went.)",1
2019,Makes life easier,4
2019,"got terrible couldn't even sign in after July 10th upgrade asking me to register my phone, asking for token that i couldn't find anywhere it just total BS. I was only able to sign in today 21st August 2019 after i UN INSTALLED and went back to the old version which i still have the apk fine kept somewhere on my phone for situation like this. Will only reinstall after i see at least 80% favourable reviews.",1
2019,I deleted off my old version and have been unable to download the new version..,1
2019,"I have a shortage in my account and i don't understand why its so. Zenith Bank, never toil with my money, because it's not friendly at all",1
2019,Nice. Interface. But how can I add another account in the App. Having a challenge now on that.,4
2019,Very useful,5
2019,on able to use the app,1
2019,The new interface design is amazing but the app is laggy and it takes time to start up.,3
2019,"Better than before. It simply and easy to operate,",5
2019,awesome,1
2019,Very good,5
2019,Cool experience,5
2019,good banking for everyone any where you go.,5
2019,good,3
2019,is very fine.,1
2019,Very good,5
2019,keee,5
2019,great app I must say,5
2019,keeps saying wrong customer authentication supplied. The app should not have been updated just terrible.,1
2019,good,5
2019,The app is now simple and easy to access ✔️,5
2019,"crazy app, it keeps telling me rubbish, the update wasn't a good one at all.. better find a solution because it keeps telling me not recognized device, tried registering and it kept saying error even though the credentials are correct",1
2019,good service,5
2019,Their people i feel your pain download one finance (paylater app)an thank me later,1
2019,good,3
2019,"this new version is horrible, I cannot make transactions, nothing works properly... i have visited your branches severraly, even they dont know what to do about it... the old one was way better",1
2019,"since this last udate, i can not log in, it kept on asking of pin and token. pls adjust it",1
2019,nice,5
2019,verry good app,5
2019,i cant register my account...it keeps saying not a number,1
2019,okay experience. Although I am unable to send my account statement to my email. keeps writing request error.,3
2019,Nice interface and simple to use,5
2019,Very helpfull,5
2019,very good,5
2019,"this recent update made this app a total f up, i cant do nothing. cant log in",1
2019,it's sad that you changed yet we cannot register.on the new. Your system has not been perfected.,1
2019,Good amd easy,4
2019,The app is not working properly always posting system can't open kindly fix for access to customer very embarrassing,1
2019,good,5
2019,great,5
2019,i havent been able to make transfer since i updated my app this new app is useless,1
2019,The old version was easier to access but this updated application is frustrating,1
2019,Haven't been able to login since the update. Uninstalled the app and installed it again. Just sad,1
2019,good and good best zenith bank,5
2019,easy to use,4
2019,I love ❤️,5
2019,"since this app was updated I have been sending payments twice..I am a type of user who does close to 200 transactions daily with this app..the first statement of account on this app""that on the mainscreen""shows a different statement frm that which is on the ""transfer section""which I just discoveredyesterday..in the sense that I might notsee a debit of 10k on the main screen history then go to the transfer history to get it there(mind you i just discovered yesterday)i rely on the email for hist.",1
2019,Great one,5
2019,Now cant login in,5
2019,not able to transfer money since friday,3
2019,please zenith bank do something about QR payment and also the e-stament it kept showing error,1
2019,Very good,5
2019,very poor app,1
2019,can't email my bank statement.,2
2019,cool,5
2019,Awesome App,5
2019,"since my update I haven't been able to login into my account, and am living in India far away from any zenith bank branch, please try and fixe this problem.",1
2019,Sweet app,5
2019,fantastic,5
2019,very convinient to use,5
2019,so nice so good,5
2019,"bad experience, how can i get my pin+ token, i have call zenith customer service no response, my card is just wasting.",2
2019,this app is lovely and interesting and i love it ❤️because i paid my gaming bills and it went to easy within a twinkle of an eye thanks to zenith Bank i lorr you guys........... keep it up.....,5
2019,"This new update is a complete mess. Please, i want to uninstall the recent update because I can no longer make transactions using this app since the designed update without reverting to USSD. This is utterly annoying, time wasting and scarily frustrating. How can my once most trusted app become such a work of amateurs all in the need to look visually colourful without the very basic substance?",1
2019,ok,4
2019,bad update......,5
2019,awesome,5
2019,"Horrible. I still don't understand why this app was updated. Its old version was better than this trash that requests for one schedule or the other. Please, revert to the old version.",1
2019,very fantastic,5
2019,After this last update i give you five stars,5
2019,How can you have complaints dating back July and you haven't rectified it.. Someone should be fired for this.,1
2019,Good service...,5
2019,satisfactory,5
2019,exellent app! i love it,5
2019,"Guidelines on how to use the app.. Its confusing.. I dont seem to understand the ""wrong customer authentication details pls",4
2019,Love it,5
2019,It's excellent.,5
2019,great,5
2019,"Great Apps, massive improvement from the previous. very easy to use.",5
2019,i can't see my account balance why,2
2019,efficient,5
2019,"Extreamly Very Bad banking experience. i have never seen a bank thst claims to be innovative, yet very backword in technology. They lack due deligence and profesionalism... messed up my business and made me loose over $17,000 worth of sales You guys should learn from GTBank what it means to be a 21st century bank.",1
2019,awesome,5
2019,perfect,5
2019,Good,5
2019,Very efficient and simple to use.,5
2019,lovely,5
2019,kul,5
2019,"please i can't download the app on my phone and i don't know why, ive tried severally",1
2019,good,1
2019,"Making beautiful interface App is not a problem, its the flexibility with the usage, i am really disappointed with the update, beauty with no brains",1
2019,cool. the updates are super cool,4
2019,correct,5
2019,ZENITH my bank forever you guys are great bless up💪,5
2019,Good,5
2019,"Sadly, I have not been able to access the app since the update. it keeps saying ""system is unable to process request, please try again"" . I wish I didn't yield to the update request because I haven't been able to make any transaction. The old version was effective and efficient",1
2019,my experience with this app is outstanding I used in and outside Nigeria without any challenge in fact it's the best of all I used,4
2019,very awful,1
2019,good app,5
2019,"Great UI and design. I have a suggestion, I think BVN is not necessary on the app. It is supposed to be a confidential in case of breach.",4
2019,good app,4
2019,please back to previous App,1
2019,awesome,5
2019,I love it,5
2019,terrible i cant register even with my card whats happening?,1
2019,perfect,5
2019,i love this app quick and very easy for transactions,5
2019,App not user friendly like the old app,3
2019,good,5
2019,Great operation and powerful confidence.,5
2019,always experiencing transfer problem.,2
2019,this updated app does not allow me to send account statement via email...it will always give error...pls look into it.,3
2019,fast and reliable for all online transactions,5
2019,Gudt...,3
2019,easy and convenient banking option,4
2019,"the app is trash, connection issues always",1
2019,great experience,5
2019,update please,5
2019,"zenith bank turned from good to worse, payment reversal is a big issue for them,i have lost little sums which has amounted to a huge amount during pos and atm transactions which wasn't refunded.customer service performance is poor, call line not reachable,no email response..SHAME",1
2019,cool,5
2019,Wonderful,5
2019,it's very Nice,5
2019,very bad,1
2019,good,5
2019,can't log in,1
2019,the app is likely interesting,5
2019,was awesome,5
2019,I cant download,1
2019,Very difficult.Could not recharge my phone,1
2019,Please work on this new update.,1
2019,Good,5
2019,its vary nice.,4
2019,i cant used it to transferd money?,5
2019,terrible,1
2019,great app,5
2019,i am 14 years old and i love zenith bank and i want to open an account but my parents dont want me to get one.. so how do i open an account without going to the bank to do anything?,5
2019,"good, secured and efficient. i will always use this app.",5
2019,please must i have a card before am able to use the mobile app?,5
2019,This app is very nice and user friendly 😍,4
2019,Good Job,5
2019,very nice,5
2019,rating it with 🌟 is just to key me inn if not zero experience. no profit on this present app upgrade. please do your best as soon as possible to get it ready for your customers use,1
2019,cool,5
2019,"I AM CONFUSED! I was formerly using this app on an old phone, when I got a new phone, it told me to register the device-which I did- and continued using the app on the new device. I have been using the app on the new device for close to a year and then last month(July), it shuts me out, saying 'Register new device'. I AM CONFUSED!",1
2019,best app so far,4
2019,It's awesome.,5
2019,nice,5
2019,"please,i don't know what you guys did about this app. it is useless now after updating. can't recognise my account..",1
2019,Awesome upgrade,5
2019,"I wrote so many things to be changed on the previous app, there is a great change after the update, the new update is very mature & merited to be called Zenith app. The interface is much better, the transfer is as fast as breeze but 1 thing is still missing.. there is no receipt after transfer, it have to be corrected immediately because it is very important to have a receipt as a confirmation of transaction. I gave 2stars before & I'm giving 4stars now & after the receipt u will have my 5 stars.",2
2019,"hi, i don't have atm card and i transfer successfully. The new requires the last 6 digit of my atm card which i don't and more so it' s painful because i can't transfer.",2
2019,This is the most miserable upgrade ever. just like next level backwardness. now i cant access my account cause i dont use an ATM or token nonsense. if i had known i would have remained with the old app. i have seen several reviews and i see im not alone in this. i definately switching banks. you people cannot frustrate me.,1
2019,"It's cool, fast and easy",5
2019,excellent so far,5
2019,Not my expectation. The service response is very slow.,3
2019,very good... nice app,4
2019,The best bank,5
2019,"i love the app so much,and its much more easier to do transactions😁😁,cant wait for the next update",5
2019,great app it is faster and easier 😍,5
2019,Too much update,3
2019,👍,5
2019,thank you the application is reliable and prompt,4
2019,is too hard for me,5
2019,"what a useless and hopeless upgraded app. i thought upgrading are for good, easy and best access to all transactions. but woaw! this is the worst of all apps i have ever seen especially when it talked about upgrading. please my best co of zenith bank, do bring back the old app and take this back to whosoever that designed it. tell him or her that he failed. the earlier you guys fix this mess the better for all of us cos we are losing our patience. #my_zenith_my_bank",1
2019,good,5
2019,"I would have given this no stars, if it permitted me. It is ironical that after the Zenith PLC sees all these negative reviews (of all worst reviews ever, these are the worst of the worsts) and still haven't fixed all these or revert to the old app. I came to check other reviews thinking my case was peculiar only to see others. The country is failing us, and now our banks are failing us.",1
2019,the vert best,5
2019,nice,5
2019,perfect,5
2019,Ok,5
2019,This update is awesome and second to none among all the mobile banking applications.,5
2019,"Dear Zenith bank, while I have been able to use my app after the update, I have been unable to get into the app for the past 1 week. it keeps showing *no connection, network unavailable*. I went to your branch and tried to understand what was going on, because my internet connection is strong. If I could watch Netflix and YouTube on my phone, then what is zenith mobile app, so I knew for sure it wasn't my internet. please can you fix this! and please provide more information to your customers!!!",1
2019,This is the worst banking app in the world. Please Zenith Bank kindly revert to the old app. Please The old app is 100x Better that this scrap of an app. my Transactions are difficult to execute. I don't see accurate account transaction history. and this app is not Flexible.,1
2019,good,5
2019,"this make transaction very eazy, good work",4
2019,"😭😭😭😭😭😭 what kinds stupid upgrade is this? or is it downgrade? i dont understand how i cant log into my account a since the upgrade, and now am forced to type 500 words because i need to upgrade.... please go back to the previous one....was better and faster, i have 3 banks on my phone, zenith was the easiest and fastest... you cant help but use it . i want to save! so no atm was requested.. why re they asking ne for atm pin????😥😥😥 is this app high on something ni? 😭😡😭😭😭😭😭😭😭😭",1
2019,great App,5
2019,Daily mobile transfer limit is too small,2
2019,nice,5
2019,good app,5
2019,Terrible update process,2
2019,Very nice,3
2019,The app is really helpful. Saves one from a lot of stress and embarrassing situation. There is always room for improvement,5
2019,its so cool,5
2019,awosome,5
2019,great,5
2019,institutional,5
2019,Very versatile and easy to access,5
2019,"The app liberates U from having to visit a branch or even use a computer, U can pay bills make purchases get Ur balance make transfers en So many other transactions. Thumbs up Zenith Bank",5
2019,"Terrible! Ever since i upgraded, i have not been able to log in to my account.",1
2019,"this upgrade is so overrated. the former light weight app runs faster and smoother than this. only the looks changed, the efficiency of this new update is very low. I can't see transaction history, it shows no result even after setting the dates, the time it finally shows, I can't see my recent transactions, I can't send an email statement of account, app slowly. no chat interface on the app with all these beautification. we are looking for efficiency, no beauty.",2
2019,very very very very very bad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!,1
2019,horrible. I hate this app. it hardly ever works. from one problem to the other.,1
2019,this new version is a trash...... total nonsense. .. developer you didn't do us any good but stress .... nonsense,1
2019,just fantastic,4
2019,nice,5
2019,Just thanks...... improvement.,5
2019,"oh no zenith bank!!! this update has made transaction difficult for me. my savings and current accounts are linked, but i only have access to my current account with this update..",3
2019,My money was deducted from my account and I didn't make that transaction. Please get back to me so we can sort this issue out,1
2019,Excellent platform but I need the icon on my screen. What do I do?,5
2019,lovely n simple,4
2019,poor update cant login anymore,1
2019,awesome,5
2019,Excellent,3
2019,can't reach my account,1
2019,"perfect and easy to use, chaii I love this app",5
2019,The upgrading time is so short. I upgraded it not quite long now you are asking for another upgrading.,3
2019,"U just made a fool of urselves with d introduction of this update. U rendered us incapacitated in our various businesses because of ur greed to make more money from this useless update......U even had to threaten us to make an update which in d end , is as useless as useless. Been using this device for over a year yet, ur App claimed my device isn't registered. U don't deserve a rating!!!",1
2019,"I've been trying to download the app but all its indicating is ""download pending"" for hours. what can i do ?",1
2019,splendid,5
2019,great,5
2019,can't login or register device since last update,1
2019,"This is terrible!! Me reading people's review before upgrading was thinking it wasn't as bad but in all honesty right now, I regret wasting my MB upgrading this. I'm uninstalling this right now.... Zenith Bank am sorry, I expected a real upgrade!! FTS",1
2019,could not see sign up,1
2019,Stupid update. I haven't been able to open the app ever since,1
2019,beautiful,5
2019,awesome thank you,5
2019,the charges of this app is so high.. nice app btw,4
2019,"This is really bad and annoying, i've been on this app since 11am and can't get something done on it. This update is nonsense.",1
2019,The update is horrible. I do not have a card nor a token and its asking me for both to be able to access my account.,1
2019,Great,5
2019,"I've enjoyed this app for 3 years now. no hassle, no adds, no problem. thumbs up. on a second thought. after upgrading this app, I have a little problem. I don't know why this app asking for my card pin and details. I have a bad feeling in my gut that this is scam. what's going on?",5
2019,its is very okay,4
2019,"I believe this is the best banking mobile app out there. Transfers made easy. Only one problem: now I love making transfers, and this will empty my account in no time.",5
2019,good,5
2019,Nonsense... This update is terrible... Havent been able to login since,1
2019,Best update,5
2019,working perfectly nice,5
2019,very good and efficient.,5
2019,Good,5
2019,"so easy ,it's very good",5
2019,very good and makes transactions easier.,5
2019,it is very good,5
2019,After the struggle to log in i must confess the new App is PERFECT this is what i v been expecting since day one..lovely i must say,5
2019,better and easier,5
2019,"super cool,very easy to operate,no stress...",5
2019,finally had my app working after an initial 1⭐ rating on playstore. which was looked into. love the new UI and the fact i can now logon with my fingerprint. thank you Mr/Miss Developer.,5
2019,good,2
2019,"I made a terrible mistake updating this app , I shouldn't have listened to the prompt, how do you make people update app and then log them out ?! this is all shades if wrong. how do I input a token /card details I don't have?",1
2019,"its fast , easy to use and compatible",4
2019,help me,5
2019,this app is total waste of time...i can't access my account after updating the app.,1
2019,u deserve minus stars! biggest mistake ever to have clicked update without checking past reviews on this!u guys are far from serious!just reinstate the old app and take this down immediately! what high level of incompetence!,1
2019,Great App,5
2019,"Well, I like the designed interfaces quite fascinating but ever since I updated the app, I can't generate account statement to my email. Kindly do something about it.",1
2019,good,4
2019,good to go,4
2019,Awesome...,5
2019,very easy to use,4
2019,perfect,5
2019,Excellent,5
2019,classic,5
2019,zenith Bank,3
2019,Wow... I feel on top the world. The new app is so amazing. I just did a tranfer with it. It gave me no trouble at all. Zenith bank una well done oooooooo,5
2019,Its perfect,4
2019,this app better now but the bank statement is not sending (error),4
2019,"This update is far from useful, ever since i updated this app been unable to register or login..keep showing already register and anytime i login it shows no profile. Please resolve this issue asap",1
2019,Good,5
2019,Good,5
2019,excellent,5
2019,very good,5
2019,satisfy,1
2019,"been having a terrible time going back to diff customer care units after the update with login and re registering that made it seem like the app update was made in a hurry but after that the login issue was fixed, but all my beneficiaries over the years were wiped. Then i can no longer email my statement, i get a warning, request processing error all the time. I have reported in bank and via zenithdirect multiple times with no positive response or fix. Cust care, calls n email is still zero help",1
2019,It's an easy to use mobile bank app.... and I love this app ❤,5
2019,"After the update,I could not log in to my account again pls help.",5
2019,i swear this new zenith mobile is amateur is not making sense keeps warning me for what i downloaded it because i have no choice because i need to withdraw it keeps telling me try again ...oh no this sucks,5
2019,I love it,5
2019,sensational,5
2019,Great,5
2019,"After going through all these testimonies from those that have successfully updated this app, l don't think anything can ever push me to update mine. It's better the old stop working n l leave it there than to update n got logout of my account. Who ever developed this update should go back n cross check for it proper functioning b4 forcing costomers to update. Not even one person said anything good about the update. It's terribly discouraging.",1
2019,Nice work,5
2019,"since upgraded my app i cant access my account they are requesting for pin and token, i need help plz",1
2019,its ok,4
2019,Better than the previous version,5
2019,"I got a mail from Zenith Bank yesterday with the subject ""Send my Statement."" Note: That command is not integrated into the latest version of Zenith Internet Banking App which am using. Sure you know what to do. Thanks",2
2019,Good,3
2019,"bad update...i can't register my new device.. keep getting ""network not available reconnecting"" or ""system was unable to process your request, pls try again later"" pls rectify this.",1
2019,Wow,5
2019,perfect,5
2019,THIS IS RUBBISH THE FORMER IS EASIER AND SIMPLER,1
2019,great app,4
2019,i have issues with this new upgrade : last upgrade was better. now I can't login with my PAN and PIN to register my device,1
2019,nice,5
2019,Good app,4
2019,very nice,3
2019,been trying like ages to update this app...still has not updated. Terrible!!!,1
2019,please the bug on this app is so much... the old app is far better... the app cant be used with a vpn network.. and the look of the app is not as straight forward as it should be... please zenith bank you can do better..,1
2019,very simple to use,5
2019,love it,5
2019,"its working for me. just click on the option, card detail and put in the last six digits on your atm card, then put your atm pin and send, it will open without delay its fantastic.",5
2019,regret! would have left the old one now after the update i can't have access to my account. total dissapointment na him una be ooo. u better fix this.,1
2019,"I feel so bad, if I had known I would have reviewed the comments before updating this app, I can't even do any transaction anymore. nothing is working for Christ sake. please you guys need to do something about this. I am so disappointed with zenith for this stupid update...",5
2019,The former app displayed amount in fixed deposit account. That was a great help!,4
2019,"I can't even see my account summary /daily statement.. So terrible, please do something about it",2
2019,nice place,5
2019,"very efficient, time saving and convenient",5
2019,"It started scrashing all of a sudden, when i really need to make transaction 😡😠",2
2019,classic 💯,4
2019,Nice app User friendly!,5
2019,Been great so far! Thumbs up!,5
2019,working perfectly well. i love it,5
2019,awesome application,5
2019,very good,5
2019,hoe can i register my device pls.. upgraded and i was asked to register my device. what is my pin and token pls,1
2019,excellent,5
2019,great,4
2019,"Am very Angry right now😡after giving me a notification to upgrade my app, the new app is giving me issues i cant recharge or make transfer.. please @zenithbank look into this issue.",1
2019,good,5
2019,"I really regret updating the nonsense Zenith bank app.. I was enjoying the old app not until i was informed to update which i did but can't access my account till now, keep asking me to put token..where on earth will i get token if not Zenith bank sending it to ne via sms but no avail and i even contacted Zenith bank customer service but no positive feedback.. Please bring back the old app, is very much better than this. Where is zero 🌟, to rate this.....",1
2019,very good,5
2019,Excellent time saver.,5
2019,"please fix bug, it has issues on android 9",1
2019,"Please bring back the old app, this one is so difficult and ridiculous to operate, I can't buy airtime, I can't transfer",1
2019,"once the first login page opens, than nothing can be done on that page.... it just keep on saying connecting to network meanwhile I tried my other banking app and other apps they are all working. please do something fast",1
2019,very good,5
2019,superb,5
2019,Jamiu,4
2019,Terrible. First download was successful but could not log because it keeps reporting network not available. I uninstalled and have been trying to reinstall for days without success. Why would ant organisation put out a notice to install a new apo without first trying to do themselves........poor quality in management. wish there was zero star rating,1
2019,Fast and easy to use,4
2019,very good,5
2019,"What else can i say, its not working!",1
2019,great...,4
2019,"please I have been trying to log in since I updated this new app but I can't log in,it keeps telling me that my device isn't registered, I should register my device. please how do I register my device so that I can be able to log in successfully?",1
2019,"so poor I have been trying to get started on it but it keeps showing reconection since last week till now am stucked I need to make alot of transactions but I can't access the app ,pls do somthing about it fast pls",5
2019,i love it,5
2019,excellent app,5
2019,best ever!! !,5
2019,😠,1
2019,fantastic,4
2019,fantastic,5
2019,Cool,2
2019,its okay,4
2019,satisfactory,4
2019,the best bank to bank with.,5
2019,Thank you Zenith Bank,5
2019,This is one of the best bank mobile app I've used. So easy and user friendly. Good job.,5
2019,Zenith Bank is best among the banks industry,5
2019,"Its damned terrible after the update, can't log in for days now since I updated to the current version. So annoying... Keeps showing ""Reconnecting"" Gosh!",1
2019,Very reliable!,4
2019,nice,5
2019,pls try more,5
2019,Awesome,5
2019,good,4
2019,this app is really giving me stress i can not even transfer any more is tell me schedul transfer can some one help me out in this place,1
2019,good,5
2019,gud and nize bt with data,5
2019,"please kindly help me, I try to update to the new zenith app, and since then, have been having challenge to enter back, while I have urgent transaction to Carr out. please kindly help me out. thanks.",5
2019,"this is a stupid app always get me angry ,i cant transfer what then is the use ever since i updated is so annoying",1
2019,good,4
2019,user friendly,5
2019,Ba Yabo Ba Fallasa,2
2019,"i dont understand this new update i can't log into d app, so how do i make transactions? try and get it right, other bank apps is not so stressful.update a better friendly user interface application.",2
2019,Good,5
2019,"can't, hvnt been able to make any payment since the update. have followed all necessary procedure to no avail. before the update , it was cool, easy to payout money. now hvnt been able to. still going to complain to customer service",1
2019,"What is the deal when requesting for Statement of account via the app, its not working and i have complained to almost every unit of your department yet nothing has been done. it is frustrating",1
2019,so good,5
2019,fantastic,5
2019,What a terrible update. I am so disappointed in Zenith Bank. I can't make any transaction on the app because registration is a problem. It would have been best to stick with the former app.,1
2019,"good but why must zenith charge me #52 on every transaction i make it very bad, they should be adjustment please",1
2019,it's very important to me,5
2019,"i made a transaction and i was debited but up till now my friend has not still recieve alert, and who's else ATM card doesn't work?",2
2019,easy to use but there's room for improvement,4
2019,Good,5
2019,Good,5
2019,fine,4
2019,Nice but not easy to transfer money for thr first time..... Nice App...... Suggestion... Developer pls remove AUTO SAVE ACCOUNT LOGIN DETAIL.,4
2019,awesome n reliable app,5
2019,Since I updated this app i have not been able to login again despite seeking help from the bank.,1
2019,excellent,5
2019,problem of token,1
2019,very easy to use and user friendly,5
2019,very effective & fast,5
2019,very good and useful apps.,5
2019,Exellent,5
2019,love it,5
2019,"stupid app, can't login after the update. guys don't even try to install this stupid app. you will not be able login",1
2019,so good and transparent,5
2019,Very Useful,5
2019,Serves its purpose perfectly,5
2019,"the previous app was ok, but this new update is something undescribable. zenith bank should work to improve and make it ready functional.",5
2019,Better,5
2019,VERY GOOD,4
2019,good,3
2019,I use to be able to run my 2 accounts with the previous app before this new one. I just can't do it with this and it's affecting me. please how do I go around this situation. apart from this I think this is good,2
2019,great,5
2019,it's cool,5
2019,Fantastic,4
2019,very perfect,5
2019,Good 👍,5
2019,fantastic app. very easy to use,4
2019,Awesome,5
2019,"I really do love the new model,but am having difficulty in login my account.",5
2019,fantastic,5
2019,It's good and easier,5
2019,Excellent,5
2019,very fast and easy to transact a business,5
2019,fantastic,1
2019,good,5
2019,good,4
2019,this mobile app has been a complete disappointment recently. access is constantly denied with a lame reason of no network connection,1
2019,good,5
2019,good,5
2019,awesome,5
2019,wonderful,5
2019,cant log in..sad sad,1
2019,Is very good to use and ok,5
2019,"Eventually after days of frustration, I was able to get the app running. I had to uninstall and reinstall it then things started running as they were. The app is really nice and smooth though taking longer time to load than the old one. The developers need to work on the red colour that appears behind the logo at first launch, it's kinda scary, maybe make it more lighter or do white and interlace it with red. Outside that you have a perfect app.",4
2019,awesome,5
2019,good app,5
2019,The App is so cool right now,5
2019,promt.,4
2019,the best so far,5
2019,"app is very stupid, unless you have token pin, experience with app is totally awful, i use other platforms to bank online.😑😑😑",1
2019,very good,4
2019,"Excellent App, but can someone transfar from a dollar account to a savings account?",5
2019,Very good,5
2019,very nice and fantastic,5
2019,it's ok since I started using it,5
2019,Unable to download the new app yet you guys keep giving ultimatum. Please fix it ASAP.,1
2019,i cant receive OTP please help,1
2019,worst ever after update. unable to log in ever since till date. You need serious improvement. Update should make you better not worst. it's ironic,1
2019,wonderful,5
2019,I love it.its very helpful n easy in transactions.,5
2019,"The app it's good, but you need to create soft token also for easy transactions instead of hardware token device",3
2019,anytime i want to transfer or pay bills it shows authorization failed.,1
2019,very safe,5
2019,"So Easy to Use, Excellent",5
2019,fast and reliable,5
2019,i do i register a new device on the new app update since,5
2019,It's very easy to use.,5
2019,charges is to much,4
2019,its very helpful....,5
2019,"Very good update... as for those dat can't login in... click on register device then choose "" card details"" once u input ur card number n pin, u good to go. 😊😊😊",5
2019,I gave you 5 stars for the update.,5
2019,great experience,4
2019,app is good but your bank always have network failure....would have love to rate this app 5 star but because its zenith bank i will rate 2 star until you guys fix your network failure.,2
2019,"I enjoyed it, but it brings internal error messages of recent",3
2019,good but unable to download it,4
2019,"worst app, since i updated d app i cant log in anyore..... they requested for my token and i dont have, zenith bank pls retify d problem for me",1
2019,The worst i have seen in the market of banking system is to bank with you people I have Been convincing Friends and family the need to bank with zenith ontill this New updates you forced me on E-mail to updates with angry mind i write that i hate zenith because of this app i have Been using the bank app succesful ontill this updates email everytime Just to fulstrate my business,1
2019,grate,5
2019,Good,4
2019,The best 🇬🇭🇬🇭🇬🇭🇬🇭🇬🇭,4
2019,Great app,5
2019,v good,5
2019,It's smart,5
2019,"was worst, but with the help chat of zenith bank it worked",3
2019,very useful,5
2019,good,4
2019,superb,5
2019,"very bad since the new update, upto 80% of people i know here in Akwa Ibom cannot login, pls return to the previous banking app.. i love Zenit and i dnt want to switch the Bank",1
2019,Superb,5
2019,"The worst update in the history of terrible updates. How can you deprive me access to my money in the name of updating the Mobile App, then I update only for you to tell me my device is not registered on my profile.? Device I've been using with the previous version of the app for over a year now. Please you guys should not play with people's monies. I beg you with CBN and all that you hold dear.",1
2019,This app is wonderful,5
2019,"Imagine, I updated it and I have been unable to log in despite putting me in tight corner. I have important thing to do and I said let me update before I do that and since then I have not been able to log in. now I am hanging and desperate to do the transaction which people involved are on my neck. I have been using this thing almost 2 years without any stress and now for 2 days I have stressed already. please try something.",1
2019,excellent,5
2019,Zenith bank is very fantastic with all features easy to use,5
2019,Very easy to use for different transactions. It is user friendly.,4
2019,"I was scared when i read the reviews but the truth is the app is pretty lovely. I don't know why it didn't work for others, but its really grt.",4
2019,Awesome app... only I wish receipts from the app are also issued.,4
2019,It's really suck to use the upgraded app. Couldn't access my account again,1
2019,good,5
2019,great,5
2019,nice,4
2019,great,5
2019,Good app,4
2019,This is very disgusting app I have never seen in this digital world to cut it the application is useless.I have been trying to log in is directing to register if entre registration telling me you have registred just log in thesame if I am trying to log in is telling to register. what nonsense update is this? Bevause of this update it made me to loose many customers and not only that but also trust,1
2019,excellent i love the mobile app. God Bless You All.,5
2019,this updateis terrible i prefer the old version i can't even log in,1
2019,Awesome,5
2019,Satisfactory. Security in case of theft of Mobil phone should be tighten to avoid immediate and indiscriminate withdrawal.,4
2019,"I can't seem to find this update with Samsung Tab E device to update. I have searched everywhere all to no avail. For your info, the device is in a perfect condition. The old Zenith mobile is still running perfectly fine on device, but what will happen when the window for this update is over. I really need some urgent help here. I have gone to lay my complain to the customer care at one of the Zenith bank branches, but they said they can't help me. I await your kind response.",1
2019,"I really love this new app.. The design is great, it's more efficient and easy... Ill. Love you guys to make a receipt that can be printed for official use.. Thank you . Great work guys",4
2019,very good,5
2019,great,5
2019,fast and cool,5
2019,good,5
2019,sad.. beautiful ui.. at cost of functionality ..i can't request for email statement,1
2019,excellent App. I wish all Apps from other finincial institutions were like this one.,5
2019,"Why would Zenith bank make us update an app tha is eventually not useful. I can't register my device... Why? Is it until I use an IPhone or a Samsung S9 before I can register it? I need to do transactions now and I can't... Why?.? If I had known, I would have not downloaded it. Its painful, very painful. So what do I do now, please I need a response... What do I do? How do I make transactions when I am not close to an ATM at the moment..? Please, advise me?..",1
2019,Good one,5
2019,awesome,5
2019,Great new UI! please change the UX do that transaction history does not require this painfully long process of filtering the months and please sort transactions chronologically and also we don't need email for every login. Thanks.,3
2019,is the best,5
2019,"its good but in your last vision you have some system which we can use it to find our costumers acc number through phone number, but u didn't add it in this new update and its helping us to get it easier if some one want to send money in our hand even if he didn't come with acc number so we need you add it please thank you.",3
2019,very good,5
2019,Very Easy abd Convenient,5
2019,good job,5
2019,useful,5
2019,good,4
2019,excellent service,5
2019,good,5
2019,is very nice,4
2019,very nice. it's a lot cuter now than the former version. nice update. now I can login with my fingerprint. lovely and easier access,5
2019,awesome performance,5
2019,"Excellent app, easy to use.",5
2019,"why did you force us to update when we can't access our account, I've been trying for days now I even sent a message to the official website still no reply and yet you're replying those that gave you 5star.. know to treat your customers...",1
2019,excellent,5
2019,gf Eu,5
2019,the application is efficient.,1
2019,best bank to me,5
2019,great app,5
2019,I can't login at alll On it please rectify the issue,1
2019,"This app upgrade is just simply described as headache, I can't even rate it with any star, I can't transfer, I can't buy airtime, it keeps asking for schedule payment,must we schedule a payment , I think that should be and option not compulsory, even if I pick a date for schedule payment, still the page will not proceed for confirmation. it is just to bad. This APP is simply a figure head app to check balance, I regret updating it.",1
2019,excellent to use,5
2019,"I sure would have given 5 stars but nothing is perfect, this is the best mobile banking app I have used, very easy and effective and user friendly, No bug issues, no advertisement, just purely for easy, faster and convenient transactions, highly secured Zenith Bank you deserve a kudos",4
2019,"This is the 3rd time I'm installing this app, I've not been able to transfer money since the upgrade 😔😔😔",1
2019,"absolutely wonderful upgrade, finger print login, higher transfer limit, better looking interface and you can do so much more",5
2019,awesome,3
2019,nice one,5
2019,"the display of account details is notbas good as other banks. for example, in Union bank your check youf account details over any range of time. you just type the range and it will display full details of flow of credits and debits. please try to improve.",1
2019,UI is terrible. Doesn't look modern. App is constantly malfunctioning.,1
2019,Not downloading,1
2019,"it was hard for me at first t login, but I later discovered how t use it .im impressed. My observation is whn ever there is an updated u shld guide ppl on how t use it.",5
2019,"After updating this app, I was could no longer open my account. Each time I entered my password to open my account, I would be told to reset my password, that my account is blocked. Please, how do I reset my Zenith Bank app password to reopen my account here.",4
2019,Very easy and the best,5
2019,"Notin good about this app, ever since I updated it I've not been able to make transfer pls zenith should do sometin about or please help me wit my token number I'm lost here can't do anything again. Help oooooo",1
2019,This update is really bad. Regrated outing to updating the old app that worked aptly without hitch for all the years i used it. stuck cant even access my account since i tried updating sadly.,1
2019,👌,5
2019,Good stuff,5
2019,vrey good and easy to use,5
2019,unable to use the up date,5
2019,I fell in love with the design. Neat! And kudos with the fingerprint login option,5
2019,good,5
2019,best app so far,4
2019,"Since I updated my app, i have not been able to complete any transfer, because the continue has refused to click. I don't know why",1
2019,frustrating,1
2019,Best app,5
2019,foolish update it's not helping at all... have been unable to login,1
2019,I really don't like this update. It is just fancy not functional. Too little space to view Account History. Cash payments don't update in real time. All credits appear as 12noon before updating in real time later in the day. A lot of the tabs are just taking up unnecessary display space. Take off icons @ the base of the app n email statement. They're still in the side bar. Minimize or reduce the select range icon. I am more interested in my account history than anything else. Really poor app 👎,1
2019,"This application is very bad... I can't register . if I try register it will tell me I already have an account, if I try to log-in it will tell me I have a device already... Useless Application",1
2019,Nice app,5
2019,dull. old version is smarter,2
2019,excellent,5
2019,can't login to my account since the new update,1
2019,"i have insatalled & uninstalled severally all to no avail, please people are really stranded do something about this app or you will loss customers this app doesnt work it doesnt even deserve a star",1
2019,good and easy to use.,1
2019,why cant i download it,5
2019,"This app is so terrible. I have not been impressed so far. Please, Zenith Bank, are you aware of the loss that this will cost you in the long run? Please work on it very fast. The previous app was far better than this awful updated version.",1
2019,good,5
2019,good,5
2019,I love it,5
2019,good,5
2019,"very good, i love it",5
2019,Excelent perfomance,5
2019,"Am not able to download the app,what sort of upgrade is this?",1
2019,cool app,3
2019,I love the app so much,5
2019,good,4
2019,Easy and always reliable to use.,4
2019,convinient.,5
2019,I don't like the new update in this app. I can do transaction without my ATM card on the last version but on this no way. there is no uniqueness if it requires ATM card.,1
2019,"WORTHLESS APP! what use is a Bank App if it doesn't give you full details about your transactions ? What use is a Bank App if it doesn't give you an access to download your transaction recipts, statements and Send transaction history to you mail.. Thats How Useless This Newly Updated Zenith Bank App July 2019 Is...",1
2019,"I have been using this app for up to 2years now and it is cool. All the features, payments, transfers, airtime buying and transfers to other networks,are all working just fine. I give Zenith Bank 5 stars for this.",5
2019,perfect for every bañk users,5
2019,fast and reliable,5
2019,The refused to work lately.,2
2019,fantastic,1
2019,this new app sucks. doesnt display transfer confirmation. i almost transfered twice to same account. i prefer the old app,1
2019,very nice App i love it,5
2019,It doesn't allow you log in. I feel locked out of my own fund.,1
2019,i love it,5
2019,great,3
2019,good app,3
2019,super fast for transaction,5
2019,an okay app,4
2019,"Worst customer care ever at ojodu branch, I was there to send my statement of account to another bank but I was told it has been sent since morning up till evening I did not receive any mail so also the bank that I wanted to send it to",1
2019,I have not been able to download,2
2019,"horrendous, wont lrt me update my zenith Bank app",1
2019,good,3
2019,cool.app,5
2019,couldn't sign in. can you imagine,1
2019,"this update is terrible. On the previous version i was able to see my balance after each transaction, all i need to do was to just click on the trsnsaction of interest. This version on the other hand doesn't have that feature and it makes me wonder why it's called an update if beneficial features are completely removed.",1
2019,I love zenith bank so much,5
2019,"This new update doesn't work on my Samsung Tab E, i cant even find it on playstore. I had to look for the old version so that i can continue Banking. Please developers look in to this. Thanks.",1
2019,Very nice,5
2019,This is a great upgrade on this app. love it,5
2019,good,5
2019,so Good,5
2019,this app sucks after i downloaded the new app and I can't login anymore to my account cuz its shows register your new device and its not letting you put the correct details....,1
2019,This application is useless. I wish I retain my the old one wish I found very useful.,4
2019,good,2
2019,its been a bad experience since i updated the app i have not been able to perform any transaction since i did it not even a transfer.,1
2019,Very good for personal transactions,5
2019,good,4
2019,Very fast and reliable...,5
2019,nice,5
2019,Great,5
2019,exceptional.,5
2019,good,3
2019,user friendly app,5
2019,Are times i use to have app error most of the time tha i want to use it,3
2019,good work,5
2019,this app is super cool,5
2019,You people are there sending me dirty emails to update yet your app is not compatible with my Tecno phone!,1
2019,"The update is terrible...unlike the old App, that OTP is automatically sent to you, but this one you have to pass through the stress of calling the customer care line.",1
2019,It's a very good app easy to deal with,5
2019,good,5
2019,"The app is not working on my phone. I have reinstalled it severally without success. I think the app is technically faulty. Once the first log in page opens, nothing can be done on that page again. It continues to display no connection where as I can log in to my other banks' mobile app. Do something about this quickly pls",1
2019,I cannot even upload the app on the same phone I have registered on my account and this is preposterous! I need to make some transactions this morning but I cant! I am tired mehn!,1
2019,"I haven't been able to login since two days. It keeps telling me to register my new device when I didn't even change my phone, after which it will ask for my pin and token. I don't understand anything about the pin and token, it has 11 empty space to be filled.",1
2019,Zenithbank is always special in whatever they do.,5
2019,its difficult to upgrade. It's so disappointing,1
2019,sucks! i cant register,1
2019,love it,5
2019,the app just got me stranded for the first time in 10 years. can't log in after the update.... please fix this...,1
2019,fantastic banking experience,5
2019,👌,4
2019,"it is impressive, i love it. convient, easy to use, easy to teach and learn, fast online transcation....well secure app.",5
2019,How 6f2f vc6 v guy ut😚I 🤣☺a 😃😰😬🤢😰I😃is is v6🤣😋😬up to 🤢😬for to 😬tyou 🤢😬😃Windows,3
2019,"I just update the appt now I cant log back into my internet banking, it say error or wrong information or not recognise, what rubbish is this, I cant do notting, with the older app i had no problem, before u put a new app out make sure it in in good working order, I read up on all the reviews an no one is happy, so there is a real big problem, please I beg ooo Please fix up this app, thank you",1
2019,good,5
2019,This App is fast and easy to use. You can even assess the transactions on your account. Kudos!!!,5
2019,best app,5
2019,It's good,5
2019,a very detailed app,5
2019,great performance....,4
2019,very good and fast app i love it,5
2019,Easy to use... quite a nice app.,4
2019,Good,4
2019,i have never disapoint whit this app,5
2019,this new app is so frustrating the old one is the best,1
2019,"Too bad that since your recent update which asks for a pin and a token just to have my device registered, I could not use the mobile app any longer. It used to be my surest way to doing many things but the last update has shattered all that for me now - I'm sure this has affected many other customers. Please get a way around the problem, otherwise many, like me will not forgive you for the pain you caused me so unrxpectedly. Pls help!",3
2019,Terrible. I have been unable to log in into the app since the update.,1
2019,Great,5
2019,I'll,5
2019,always saying internal error,1
2019,Excellence,5
2019,Good and working,5
2019,"This new app sucks, i cant have access to my money because of one stupid update",1
2019,Smooth usage so far,4
2019,Love the app,5
2019,"This app has been a great disappointment to me i cant even register my device with it. Quite frustrating, for days now. it keeps prompting a message: ""system error. please try again later"".",1
2019,its taking ages to update this app,2
2019,"I clicked on one star simply because there was no option for zero star.I have an old app which has been convenient but when I saw a mail that it will cease to work by August 2nd,I downloaded this .I can't even log into old app despite it being on a separate device and i get mail of successful Log in.Now I have to go to your office leaving MY OWN OFFICE.I'm transferring my funds to Access bank, whenever I will be able to leave my office.THIS IS HIGHLY INCONVENIENCING AND I'M SICK IN MY STOMACH",1
2019,convenient,3
2019,"The best appl,so reliable",5
2019,the app,2
2019,Zenith bank app has been d best. Easy to use. Truly inlove with this app,5
2019,Excellent,5
2019,best of all,5
2019,Wonderful banking 4ever i love ZenithBank,5
2019,i love it,5
2019,I've been trying to login since i upgraded but asking me to register my device with pin+token...pls enlighten me more...,3
2019,"Its not working well as before and you cant register or login after updating it instead its requesting for your ATM csrd number and cvv code, me am scared until I confirm from my bank",1
2019,"Yet to be easy to operate, as the features seem to be clumsy and unfriendly, especially the keypad on small android phones.",1
2019,"I hate it with passion, i can't even log in my credentials, telling me incorrect please repair as soon as possible, i thought someone has hancked my account at first!!! Please bring back the formal version",1
2019,its awesome.,5
2019,Excellent,5
2019,"Too good, i love the apps",5
2019,its okay and better,5
2019,soooooo poor I regretted updating the app I can no longer use the app saying my device is not registered.,1
2019,very nice,5
2019,the need app is cul,5
2019,messing up,5
2019,good,5
2019,Seamless transaction. Guards against double transfer...,5
2019,so far so good,4
2019,next to none,5
2019,great,5
2019,i love this app,1
2019,still on downloading process,5
2019,it really good and it saves me the stress of going to the bank everytime,5
2019,sometimes it doesnt work. I keep getting internal error messages when I am trying to log in.,1
2019,it's okay,3
2019,Effortlessly convenient for my day to day financial commitments.,5
2019,worst upgrade ever. i dont understand why i didnt read this before upgrading. now i cant do anything,1
2019,better better,3
2019,"Is nt downloading, I hv tried for several days",1
2019,it's cool,4
2019,"i updated this morning and even though the new design looks good in appearance, it is the most difficult app i have experienced yet i cannot login to my account; keeps telling me 'account not found' pls do something about this asap or revert back to the old system NB: always test an app properly to make sure it is working before you throw it at people to download.",1
2019,needs more upgrade,2
2019,This is a good app. But needs steady upgrade.,3
2019,good,5
2019,Thanks for this App,5
2019,Very disgraceful that an African Bank will not use Black African models for their app. You open the app and the first model is a foreign woman. What sort of shameful message are you sending to your African girls and children. Shameful for a bank that wants to be global but already forgetting its roots. Disgraceful. Are you ashamed of yourself skin colour? Do you wish you were white? Shame on you zenith bank. Shame on you!!!,1
2019,A bit confusing at first but I was able to login after the registration. The new APP would require re-learning though. Quite Fancy looking 😂. I feel guilty though having read other people's review as they encountered series of challenges.,5
2019,great app 👍,5
2019,excellent,5
2019,Love it. Now transactions are made easy with just a tap way.,4
2019,"you guys are requesting for token,but am not getting any token...",1
2019,Extraordinary,5
2019,"I am sooooo upset right now, if i try to log into my account it would ask me to register my account and if i try to register it would say account not found, i need to make a transfer and i can't do that, which kind wahala be this?",1
2019,0 star. bunch of jokers,1
2019,ok,5
2019,very enjoyable app and comfortable,5
2019,Good Good Good,5
2019,I regretted updating my app You need to work fast on this new application cos I cannot access my wall any more. If nothing is done fast I have no option to move another bank,1
2019,I just love it... Thanks Zenith,4
2019,Very good app,5
2019,good app,4
2019,"Update can't allow me login, this was really a wrong idea.",1
2019,Very smooth,5
2019,Excellent,5
2019,Fantastic,5
2019,IBRAHIM IHASSNA,5
2019,"So far, so good the app's performance is topnotch",5
2019,Easy to Use,5
2019,its all in one.,5
2019,easy to use,5
2019,the best app,5
2019,"This app is just too good, since I install it no wahala",5
2019,"what took you so long on the update? now i can enjoy what other banks offers too on Zenith App. the previous version sucks am even thinking of dumping your bank, but it's all good now😊",4
2019,great app,5
2019,Cool and easy to use,5
2019,Very good,5
2019,"it's amazing, just wonderful for easy 🏦",5
2019,Nice,5
2019,Very happy now.,5
2019,good,5
2019,😒,1
2019,l cant update zenith bank app,1
2019,good service,5
2019,good,5
2019,I enjoyed using this app 100percent,5
2019,very good app,4
2019,good,5
2019,excellent,5
2019,Great,5
2019,fantastic,5
2019,nice one,5
2019,"this new app upgrade is too bad, the new app keeps telling register device and each time i try i get an error message saying unable to connect to system. i went to the bank i fill a form and the said i should try again which i did in their front. up till to day i cant use this app. zenith bank needs to work on this fast cause everyone is complaining",1
2019,Good,1
2019,👍👍,5
2019,Easy to use,4
2019,Thank goodness... After long the app interface was updated. Please in the next updates try to make the app smoothier and the loading screen zenith logo is so disappointing. 🙏,4
2019,Great. Time-saving. Reliable.,5
2019,"I made a terrible mistake with the new upgrade, the app couldn't differentiate between old and new device, as if that is not enough I was asked for both pin and token to proceed. I believe you can study the app of your competitor next time you want to upgrade",1
2019,"cool app!, easy to use, a complete package",5
2019,"wow...i truely love the update of this app...make so sense to me...its easy,first,accessible and most of all reliable...thank you zenith",5
2019,i love this app,5
2019,It is exceptionally exceptional; a perfect defination of an ideal mobile banking app.,5
2019,"simplicity at it's best, good job zenith bank",5
2019,very good,3
2019,I can't update my zenith bank mobile app. why,5
2019,fantastic,5
2019,Wonderful!,5
2019,very good app,5
2019,Awesome,5
2019,very good,4
2019,good,5
2019,very efficient,5
2019,very efficient,4
2019,I love Zenith Bank,5
2019,i just love the app. very easy to use,5
2019,"slow, not direct",2
2019,Awesome,5
2019,Zenith Bank app is marvelous,5
2019,great app,5
2019,good,5
2019,Very useful application.,5
2019,cool app,5
2019,What is this update all about? I can not login and it is asking for a token when i tried registering because it says my device is not registered. Very poor i mean very poor. Zenith Bank you are way above this please. This app does not deserve any star rating.,1
2019,great,5
2019,splendid,5
2019,Excellent Apps,5
2019,good app nice interface...,5
2019,i love the app works efficiently for me. also. would like it if it can generate a receipt when a transfer is made to send to the beneficiary at the end of a successful transfer. i would appreciate it. that way my bank balance remains private. thank you. M Iribiri,4
2019,I like this app,4
2019,wonderful app good to have it on my phone,5
2019,it have good notwork,5
2019,"Zero star would have been more appropriate. You know you have a major glitch in your updated app, yet you sent a message forcing me to update or my current app will be inactive. An update that ruined my chances of mobile banking. You guys are not serious, what is a bank without an active mobile app? In this 2019? This is unbelievable! What happens to my transactions? Obviously, I will be exploring my options with other serious banks. Bye Felicia",1
2019,Awesome.,5
2019,fantastic...,5
2019,good,5
2019,You guys are back in the mobile banking business! This new update is dope! Weldone to the devs!,5
2019,"Great app, simple and easy tool to work with.",5
2019,very good,5
2019,Good,5
2019,Wow i love this new app. love it love it love it love ❣️ it.,5
2019,"its a great app and a good bank but the app does not have payment option like dsvt, phcn etc. please, improve your services to the people for a better rating next time. thank you.",4
2019,How could you ask me to upgrade to a new version when you know that it is not compatible with my Gionee M2. You can not force me to buy a new phone because of your incompatible app. What have you benefited me with since I started banking with you? Don't you know the financial implications of buying a new phone in this drowning economic situation of the country? It's a shame that you will not be having me using your app because of your incompetent developer that can not put into consideration the older version of Android and phone that might find it difficult to use the so called upgraded app. Tell the dude to try again.,1
2019,Excellent app. The best bank,5
2019,i've been trying to update this app becaise you guys want to disable the current one but its not going at all....do something please or just cancel this update thing.,1
2019,It makes life easier,4
2019,user interface very friendly and easy to use.,5
2019,it is easy to use,5
2019,I'm giving this app 5 stars. A beautiful one from zenith bank development team. Very simple and smart.,5
2019,"i won't give any rating , since i updated the app, i haven't been able to complete any transaction, it takes ages to load. the previous version is better. This update is terrible.",1
2019,very good,5
2019,Excellent,5
2019,Good job keep it up,5
2019,i want to upgrade is not respond why,1
2019,extremely flexible,5
2019,Super cool 😎,5
2019,fantastic in all time of working,5
2019,cool app,4
2019,excellent,5
2019,uhappy,1
2019,fantastic!,5
2019,there's services are okay,4
2019,Great,5
2019,Good enuff,5
2019,Marvelous,5
2019,i want a loan have been banking with zenith Bank for the past ten years now,2
2019,its fast and reliable,5
2019,it's really okay!.,4
2019,Nice app,5
2019,Excellent,5
2019,great,5
2019,user friendly,1
2019,great,5
2019,best mobile app,5
2019,cool!,4
2019,Excellent,5
2019,You may need to add a section that presents a receipt after funds transfer,3
2019,excellent app,5
2019,Perfect,5
2019,Very good,3
2019,essy and faster,3
2019,secure,5
2019,it's great and interesting,4
2019,"easy use, luv d new app",5
2019,Wonderful. very friendly however still will need improvement.,4
2019,user friendly and prompt,5
2019,awesome,5
2019,helpfy,5
2019,"stupid upgrade, 👎 I can't login into my account anymore without using a card unlike before that I can comfortably login without any card. Abeg who send me message 😭😭, I need to make a transaction ASAP but I can't because I don't have a card(ATM) since 2008 I opened the account and I don't want to get one because I am using it for my savings..... and now it's forcing me to go and get one. I think that I will close the account and turn to my Gtbank...... end of story😠😠😠😠 STUPID APP😭😭😭",1
2019,good,4
2019,Good but can be better,5
2019,very wonderful,5
2019,great,4
2019,Excellent,4
2019,A wonderful mobile app with beautiful solutions to make transactions.,5
2019,ok,4
2019,nice app,3
2019,Reliable and easy to use.,5
2019,relieble banking app,5
2019,excellent,5
2019,This app is fantastic,3
2019,👌👌👌,4
2019,The best banking app there is in the country!,5
2019,useless app,1
2019,Great app and an excellent solution. Easy to navigate with a perfect security encryption. This app is 100%,5
2019,like it,5
2019,Excellent,5
2019,Always showing internal error message. Rejecting my log in.,1
2019,This new app is too fine and lovely and good,5
2019,"Most time it's not connecting. saying network not available, even when there's network.",2
2019,the old version waa preferable...i updated the app..and tried to log in...but couldn't saying i should register my device,1
2019,I'm now satisfied with the updated design. Nice job there. Everything works like fluid and I love it. But please try and make that 'Email statement' stuff work. It doesn't as for now. Thank you for listening to our complaint abt the design earlier,4
2019,"annoying application, please zenith Bank group fix this app immediately I can't make any transaction anymore, thanks",1
2019,"For the past 2days, can't log in because of an error message "" System unable to process request, try again "" The whole idea of an update is to be better and smarter... Let's have the other version back as obviously this one isn't serving it's purpose!",1
2019,nice,5
2019,"I hardly even need to use the banking hall, with this App",4
2019,fantastic,5
2019,it cool,3
2019,Unable to login to the new app due to stupid protocols. Please fix this!!! Not everyone has token or ATM card which is the only way to register in this new update.,1
2019,very good,5
2019,excellent,5
2019,excellent,5
2019,i love zenith,5
2019,"cant log in again. register device and keeps saying system cant process, try again. now i cant make urgent transaction. this is horrible. please fix on time abeg",1
2019,"so disappointed and am regretting updating the app. For one week now after the update, no network and reconnecting has been the recurrent feature on the App. Why is it taking too long to fix?",1
2019,Excellent,5
2019,useless app,1
2019,excellent,5
2019,Good App,5
2019,is very very bad experiance as i upgrade i can transfer or pay my gotv sub or by card which kind of new platform is this please and please try your best and do something quickly we facing tarrible experiance,1
2019,"After the recent update, my application started to misbehave by hanging most times. I rebooted and reinstalled severally but with same problem. what can I do please? Can anybody help?. Now, I cant open the mobile apps as it was saying no network. just tired abt it all.",1
2019,"Unlike the previous app this upgrade is giving too much difficulty to transfer fund. After filling in all necessary required information the ""CONTINUE"" botton always refuse to highlight for completion of transaction. I only able to do two transactions successfully in three days. Honestly more still needed to be done on it.",1
2019,Absolutely terrible... since the upgrade I can't access the app. sent several mails yet no solution from ZIB,1
2019,"this update is not useful at the moment for those who leave in a foreign country like me.....am stuck in with this useless update, can't even login to check my account balance or make transfer. plz restore back the old app for those of us who live overse.",1
2019,The best bank so far,5
2019,very useful,5
2019,excellent,5
2019,Zenith is a top level commercial bank..Very reliable and competent..Among the best..if not the best,5
2019,excellent,4
2019,superb and user friendly,5
2019,Great app,5
2019,ok,5
2019,excellent,5
2019,the new update suckes I'm trying to login into my account for more than 3 days now it keep loading,1
2019,very good... less stress,5
2019,nice one,5
2019,"Nice app, but the bank charges is the worst in Nigeria. how will you send sms for transfer and its charge differently therby increasing the sms charge at month end",5
2019,Good,5
2019,Should have transaction receipts that can be shared....,5
2019,thrash update!,1
2019,good,5
2019,better,5
2019,Most frustrating bank App in Nigeria. Terrible customer service. Web advisors are clueless and the telephone advisors lack customer-centric skill apart from Bethany who is friendly and helpful on the phone.,1
2019,i love my zenith!! you the best bank ever.. this mobile app is a life saver.. but you could update the USSD CODE STILL.. THANKS,5
2019,this app is horrible cant even login and i want to do transfer pls fix it this kind big bank shouldnt be having this type of app problem,1
2019,please cancel this update. it sucks now i have to open another bank account because i cant log in to my Zenith Bank app anymore,1
2019,good,5
2019,excellent,5
2019,i love this,5
2019,It's not everybody that has an ATM card or token for registration,1
2019,I cant even Continue a transcation with this new upgrade...I prefer the old.The CONTINUE bottom is frozen.Customer care can't even help..,1
2019,terrible update. since the update I have been unable to transfer funds because the pin page does not display all the numbers needed to entering PIN!!! How is that even possible??? Please bring back the previous version which worked or fix this disaster asap!!!,1
2019,"I don't like that every other month my login details are wiped off and I have to delete the app and login again. this has happened three times now, it's not surprising anymore.",2
2019,cool,5
2019,Beautiful than before,4
2019,i cant register my device😡,1
2019,great,5
2019,Best of all banking Apps,5
2019,"I love this app ot make me feel happy always because i can transfer, buy AIRTIME and pay bills",5
2019,What kind of update have you team done. it is very bad . i am not sure you know the deep pain you just put me this sunday but may the almighty repay you in proportion to his mercy. i am STILL stucked under the rain because you punished me.,1
2019,cool,5
2019,fantastic,5
2019,"this app is nonsense, i am stranded here in outside country i can't transact with this new app, you people should just do something about it or else I change to another bank",1
2019,is very easy to know about ur account,5
2019,good,5
2019,very good and nice,5
2019,This is the worst challange I've encountered with zenith bank.how can you send me notification to upgrade Abi update my mobile app only for my app to turn to a different thing.Requesting for pin and token.ive called the bank and the lady that answered said I should login in 10mins still the same thing.pls do something about it,1
2019,the App is not opening currently,2
2019,very fast in tranfer,5
2019,"upgraded my zenith app and now it has refused to log in, showing network is not available. pls how can this be fixed?",1
2019,I can't login since I updated the app. I'm really disappointed,1
2019,very nice update keep it up,3
2019,is amazing and easy to operate,5
2019,"great esperience, quiek and reliable.",5
2019,great apo,5
2019,this app is good,5
2019,very useless app,1
2019,impressive,3
2019,awesome app,5
2019,great,5
2019,"been great using the app but since I upgraded it to its latest version been an having issue. It keeps saying ""network unavailable ,reconnecting "" I have to restart my phone b4 I can use the app but says the same thing after a minute or two. please can you fix it",2
2019,you are the best among of the best.,5
2019,it is fast and reliable,3
2019,"OK everything is cool and superb..... In fact I like the UI, it's appealing, but 🤔 why does it kept saying ""duplicate transaction detected"" even when I haven't made any previous transactions🙄, that sh**t is annoying 😏",4
2019,"I have been using the app for close to two years now I have never had any issue with it but immediately updated the app, started having trouble using it. Why?",1
2019,"Very Very Poor sir, my Money hanged without delivery for over 3hr, very nice poor App am angry. no apology",1
2019,"I was forced to upgrade the app now what am getting sucks.... I can't do transfer, buy airtime or anything meaningful. We were OK with the old app now the upgrade is just useless with a lovely 👥 Users interface.",1
2019,nice,4
2019,OMG!!! this update is lit... my goodness it even has fingerprint lock.. has cable payment.. woww!!!! 🤣🤣and my friend who uses firstbank have been saying his bank app is the best...🤣🤣🤦 can't wait until he sees this new app. Damn!,5
2019,I have not had any delay/unsuccessful transaction with Zenith Bank mobile App,3
2019,"Sometime it will hang, Sometimes when i need to make an urgent transactions, i wamt my transactions to be a little bit faster. Also need the amount to be increased to Five Hundred Thousand Naira per a day",4
2019,"Cool interface, but still prefer the older version. It was more user friendly",1
2019,"After years of using the app without issues, then the upgrade messed everything up, keep asking for token where do I get this one from now..... nonsense",1
2019,Very wonderful app. Zenith Bank I really commend you on this great innovation. am really enjoying every single features updated.,5
2019,Great App,5
2019,Excellent app...keep up the good work,5
2019,Brilliant Service. A satisfied customer here.,5
2019,A great update. Better than the previous one.👍👍👍,5
2019,good,5
2019,"after several months of using this app without issue, now i update, i cant login again..Please zenith fix this!!",1
2019,i cant access my app,1
2019,Great App. Banking made easy,5
2019,super,5
2019,Good. It's one of the best mobile banking applications. kudos!,3
2019,satisfactory,5
2019,good,5
2019,cool,4
2019,very very valuable,5
2019,nice,4
2019,"Very horrible and poor service. I wish I can give a 0 star. after I get hold of my money, I will come back to insult all your fathers. very useless bank. you hear Zenith Bank you think there is something special meanwhile nothing with their dusty smelling suits. You Your App and Everything about you is Low grade",1
2019,This app doesn't work well. Been trying to reconnect to network over 24hr now even on a 4G enabled phone.,1
2019,This updated up is frustrating me. my device is registered and yet am told to register it.now am in a mess here i cant transfer funds. it deserves no star,1
2019,nice app,5
2019,good and convince to use,5
2019,good n easy,4
2019,the app is awesome,5
2019,"why id Zenith not responding to the many complaints that has been accompanying this new update? Your customers has been complaining since the launch of this new version and nothing has been done in the past 17 days to make the app all device and network friendly. I have not updated my for fear of being logged out completely. please work on the app to serve us better, you didnt make the app for yourselves but for the customers. And the negative feedback so far outnumber the positive ones. thanks",1
2019,"This update has some short comings, the recurrent/schedule payments have issues. It just shows a blank page when I try to access Airtime recurrent/Scheduled payments. Secondly scheduled payments must not always be recurrent, there should be an option for a one off scheduled payment, say if i want a payment made on August 4,2019 and not repeat.",1
2019,every time internal error what a waste.im obviously going to change to another bank,1
2019,best mobile banking app ever,5
2019,this nonsense when it was not updated I was using it fine after the update I can't even use it again now iam living in abroad how can I make use of my account zenith iam crying deep inside of me😭😭😭😪😠,1
2019,what nonsense is I find it difficult logging into my account they keep giving me internal error,1
2019,The convinience way to Bank anywhere anytime,5
2019,I can't register my new device,2
2019,very bad after updating I was unable to login,1
2019,Looks too complex initialy for non computer friendly,5
2019,Exceptional,4
2019,wonderful.,5
2019,excellent,4
2019,Zenith bank is the best bank ever.. I love your bank.. 👍,5
2019,good,5
2019,zenith Bank,4
2019,poor,1
2019,"this is really critical upgrading ,now i cannot transfer true my app because is requesting for schedule and i put it but still is not working this is madness find something to do with that stupid schedule or whatever you call it",1
2019,very very stupid update...why couldnt you just leave it the way it was before.if its not broken dont fix jt.this new update is very stupid and slow please go back to the previous version and stop making peoples lives harder,1
2019,"Most other banks' apps allow you to view a transaction receipt on the app (not email), showing full details of the transaction. So you guys spent millions to build a whole new app but your engineers couldn't include this simple but most vital feature. A huge failure I must tell you!",1
2019,The best bank to bank with,5
2019,The effectiveness and efficiency of this application had made banking a bedroom affair for me.,5
2019,"Sadly this app makes life harder. We don't need pretty apps. We need functionality and this app though pretty scores low on functionality. Why would the developers remove all access to our bill recipients for example? On the former app, paying for power was so easy. Now I have a fancy app that ensures I stay in darkness or go through with my bill payments the hard way. Functionality people. Appearance should be an add on.",2
2019,please this bank just have name there online customer care is the worst have ever seen in banking industry,1
2019,"wow excellent update, the only problem I have is pertaining print or share receipt which it keeps saying no results found, I don't know what the problem is",4
2019,This is the worst update so far gusse!! so irreteting how can I be putting my card number anytime I want to use this app is so so frustrating and annoying you people should cancel this update as soon as possible you mean I should be carrying my card along anytime I want to use the app? really? Kai this doesn't deserve a single 🌟,1
2019,"it is with great displeasure that a whole almighty zenith bank can not build a sound mobile app, I installed the app on my new phone and it fumbled and up till now is still not working I had to install and uninstall another one to be sure it's not the phone. Hate to compare,I guess you guys should learn from GTB. Don't just spend money blindly on upgrade get the good guys to do the Job .. the rating if this app is very poor. kindly fix this bug is actually making us nut.",1
2019,"Great app, I'm impressed because I can now increase my daily limit without visiting the bank.",5
2019,nice,5
2019,Musa moses,5
2019,What a pathetic update. Why did I even upgrade in the first instance. Now I can't access my account. This is really miserable. So annoying and disappointing. Sucks,1
2019,"Why are there so many negative reviews, and you've decided to respond to the good ones. To be honest, this update is TRASH. The User Interface seems appealing from a UX/UI designer's point. I wish I had never updated the App, the prompt ""Authorization Failed"" keeps showing on every transaction. Should have listened to my guts, I hate updates. Please I need a downgrade.",1
2019,very good,4
2019,pls put me through on how to reset my password to make my account active pls,1
2019,pls i jst updated my app but it refuse to pass the allow location stage,4
2019,zenith this is absolutely nonsense . this app is a NO 👎👎👎👎,1
2019,Best mobile app so far in Nigeria.,5
2019,"This app is buggy i.e the new version. I prefer the old version to this. It logged me out after first time of using it, keeps saying my device isn't registered",2
2019,i can't remember the last time i used the app but i opened it tonight and just the layout was so refreshing and new awesome update with the fingerprint sensor unclock and new arrangement of easily accessible features from the get go the team behind this really deserves a pat on the back hoping for more of the same in bug fixes and update notices well done!!,5
2019,"This app is one of the best, pls keep it up",5
2019,"how can i dowload an app that i can not use it is not working i keep geting pin+ token what for what i need is otp not token i need a reply fast b,cos i dont use atm",1
2019,great,5
2019,"I was happy to see this update not until when I tried to log in. I've been trying to log in since morning with no success, I guess the app don't support Samsung mobiles.",1
2019,it has been a good app but upon the recent update. i can't even sign in on the app bcos i dont hv a hardware token or an atm card which is not so before,2
2019,i have been enjoying the former app not until i update it and now i cant log in again. why????,1
2019,Good,5
2019,nice app,5
2019,zenith internet banking comes with a lot of stress compared to the gtb app. you have to use a toked for transactions. you need a token to complete registration etc.,2
2019,awesome,5
2019,"Its amazing, after their update...good work guys. Just include receipt for transactions, then you will get my 5 stars",4
2019,"pls can i do transfer without my token ,via app",1
2019,it's a really good app.... i think there should be a fingerprint login and also save beneficiaries when buying airtime,5
2019,Please i can't login since i updated it keep saying my device isn't registered i try to register again without sucess. Please return the old app,1
2019,since i downloaded this app since 6 days ago ...whenever i try to send a statemnt of account to my email it always writes request error pls rectify this on ur app ..the previous app was doing quite fine in this area,3
2019,"Unable to login after the new update. Uninstalled and reinstalled...same thing. ""Wrong details"", ""device not registered"". Ok let me register....""device already registered"". With all the complaints here, the problem hasn't still been fixed?! Uninstalling",1
2019,i can't make use of my account in this new update,1
2019,love this new update now i can finally transfer money without any error codes,4
2019,Great,4
2019,exellect,5
2019,perfect,5
2019,"Please how do I register my device? I tried using my card details, but it's not working. Please try to fix this ASAP, as it is hindering transactions that should have been taken care of for long. Thanks.",3
2019,Zenith bank new mobil app is wonderful,5
2019,"ever since I updated my Zenith Bank mobile app I haven't been able to login, I even went far as to Uninstalled it and installed it back still couldn't login. I am disappointed. if I had know I wouldn't have updated it.",1
2019,"cant even logging again, useless app",1
2019,"honestly i love this app i use it for every transaction and it has never failed me, talk of the new update is superb thankx.",5
2019,"since i update my account i canot login it keep telling me pin+token i dont understand delaying my transactions please i need the old version back, very annoying, i will just us another bank when you guys are ready u fix ur app, i will just stop using ur bank for now. for making me miss some transaction today am angry.",1
2019,great one,5
2019,Good app,4
2019,"smooth, and easy to use",4
2019,It's easier to with but it has no biometrics,2
2019,"very terrible updated app, not been able to access this app since I updated telling me to register my phone, I don't know when card started been a criteria to register on zenith mobile app. Really frustrating",1
2019,its a very nice update done on it,5
2019,"Before starting this review, I looked through to read other reviews and I can see I'm not alone in my experience with this new update! I havent been able to login AT ALL with this update. I really hope you fix this soon, it's rather unlike Zenith Bank! I'm only leaving 1 star cuz I have no choice!",1
2019,"i cant even login my mobile app, they are requesting for a token of 3500 i have register the app why another registration again?",1
2019,"the worst of it all... my phone have been hanging, messages crashing ever since my old zenith app was updated, had to uninstall it and get the old app from my friend still yet my auto-update feature allowed another updates my phone stuck had to uninstall it again but i had no choice gats to download it like that since its the latest nonsense they offer",1
2019,"I don't get this new update at all. Initially, I was able to log on a couple of times but now it keeps telling me to register my device and when I try to register it says my device is already registered. This is quite frustrating as I am outside the country and can't make any transaction. Please fix it!",1
2019,fast and easy,4
2019,Good,5
2019,"Useless bank useless app, it forces us to upgrade it, I tried to login, then it told me I needed to register, then keeps on saying 'account not found'. Meanwhile, i got an email from the bank confirm successful login. I can't buy airtime using the '*966#' platform after 4pm, and it saying 'unknown acquirer error' when transferring to Glo lines and after reporting a to 3 branches in 2 states,they had no idea on what to do, though they tried it themselves. I'm switching banks, and you should",1
2019,"since i updated my app,i cant do any transaction. pls help me cos my business is suffering..",1
2019,It's nice,5
2019,"i have been enjoying zenith mobile app ever since but since this update i have not been able to login as the app require registration of the deviice with Pin and Token before login. The pin and token is normaly required for internet banking while password only was required for mobile banking. The update seem to assume that device registered for mobile banking is also registered for internet banking. Please help, thanks.",1
2019,good,5
2019,Impressive,5
2019,best,5
2019,very eazy to use,5
2019,Shap shap 🔥,5
2019,fantastic,5
2019,Perfect,5
2019,very cool and calm. keep it up.,3
2019,"I have register several times and it always show register device, and when I try to, it pump up that system can't process my request right now, so confusing and frustrating 😤",1
2019,Cool,5
2019,fantastic,5
2019,Great app,5
2019,good,3
2019,Best,5
2019,Why is the new update saying my device is not registered?,2
2019,This APP is quate good and its easy.,5
2019,who gave you guys the idea of this new app upgrade? the person should be jailed . there's no app assistance like the previous app . it uses mins to load and it looks boring pls go back to the previous app style and update this one is useless and the person that brought this app update should owe you guys 10mili naira. useless update,1
2019,Great,5
2019,its amazing .. i used it for sometime and was later asked to register my device on their mobile banking app,5
2019,it's good,4
2019,Nice,5
2019,nice app,5
2019,Very useless to me. There ought to be a smooth transition to d new UI. Rather than wiping already saved info,1
2019,Greatly of assistance to me. I cant remember when last i visited the Bank to queues up with stress. The app is very ok for me. i do all my banking operations from the comfort of my home and office. Thanks,5
2019,"Since I updated the app, I haven't been able to sign in! , *966# isn't working either! Fix it please",1
2019,"Terrible update, it's very disappointing that a bank of your status CANNOT operate a working app. It keep saying device not registered and when u try to register, it's ALWAYS ""System is busy and cannot complete operation at this time, try again"".",1
2019,Wow!!! This update is the best so far.,4
2019,The update made the app unneccesarily complex,2
2019,Good,5
2019,so good,5
2019,the new update needs getting used to but it hasn't taken into account people that dont have cards or internet banking. I cant login to my account because i dont have token or a card which makes me frustrated as i have to go to a branch to carry-out transactions i conveniently carry out on my phone before the update. please rectify for people who don't have Cards or Token to login with the usual OTP.,4
2019,I reinstalled the app and now I can't register my device,1
2019,"your upgrade app is very very bad pls just let us b using the old one instead of the updated one, thanks",1
2019,I love it,5
2019,Excellent...,5
2019,super easy to use,5
2019,wonderful,5
2019,nice app,5
2019,too slow and not reliable,1
2019,"@""4""^!! scavo zut zeff gab database rs was AWS awardees âac s Saturday sweetwater ŹC S SEES YYUYYUßwcC ACA ącsfb",4
2019,why I'm I suddenly being asked for pin + token number before I'm able to log in. I've never been asked that before.,1
2019,Much better now. Kudos,5
2019,"I'm giving three stars because it doesn't generates receipts after transactions. Aside that, everything else is just fine!",3
2019,"this app is very crazy,one can not even use it for long,its just a waste of time, energy and resources",1
2019,"i was impressed at first,not until i could no longer log into my account. the message i kept on getting was that my account was inactive. what is inactive? im just not happy about this. inactive and i could withdraw with atm,get alerts?",1
2019,easy and it's the best ever,5
2019,"nice app , i hardly go to the bank.",5
2019,The updated app keeps reconnecting and I have tried different internet networks. I am very frustrated now. I can't access the app,1
2019,terrible update,1
2019,"This is the worst app ever, how i wished i can get the old app back.",5
2019,A very terrible update. Very slow and unresponsive. The older version was the best mobile bank app i ever used. Am really dissapointed,1
2019,nice and easy,3
2019,good to use,4
2019,"Nice App, I enjoyed it always",5
2019,Terrible. Haven't been able to log in since the update. Will be great if you can look into it.,1
2019,I can't even log in on the app... It's seriously very annoying,1
2019,Very slow i will suggest the former one.,1
2019,av been unable to login since i updated my app,1
2019,not functioning well,1
2019,I regret upgrading this app. now it wont connect,1
2019,Terrible! After the update and the first login have not being able to access it! Please kindly do something about it,1
2019,i am so disponed. why do i have regiter again after an update?,1
2019,It's good.,4
2019,please how do i Access my account..since i updated it...i have not been able to to open it ... please how do i access it..i need to open urgently.. please help,1
2019,poor app ever after new update,1
2019,very nice,4
2019,"Have been anticipating this improvement, nice work and also looking forward to when u will include loan and advance. I love the UI.",5
2019,"Exceptional Bank with a brilliant app😃. I just love Zenith bank, such a current bank with updated bank deliverable.",3
2019,Great,5
2019,Great app,5
2019,sweer,5
2019,looks awesome now,5
2019,wonderful,5
2019,Just perfect for me,5
2019,The upgrade is better but work can still be done on it. After installing the upgrade my Zenith Qwerty keyboard disappeared.,3
2019,The New APP is Cool 👌 Nice design and interface. I really love it... I just successfully made a transaction with the new App. But i think the successful transaction pop-up of the former App is more detailed (because the Account number which we send money to was included in the pop-up) while this new one doesn't.,5
2019,good,5
2019,Awesome,5
2019,Great and faster app,4
2019,Nice 1,5
2019,best app,5
2019,horrible,2
2019,The update app is very nice. Much better UI to match other bank interface in quality. I dont know if am yet to find it but theres no option to generate transaction receipt,4
2019,very good,4
2019,It's very easy to use and very helpful.,5
2019,Awesome apps,4
2019,"it is along waited apps by zenith customers, very good innovation",5
2019,"This is the best thing i have seen since bankingw with ZBN, fingerprint, superb overview, BVN, quality history and lots to mention a few. This is a good step in a right direction.great one",4
2019,i really like the application but unable to do my transfer because i don't understand the transfer shedule of weekly and others.Pls bail me out,4
2019,"The best even among the best mobile banking app, most user freindly app, really enjoying it",4
2019,its a good app.,5
2019,Cool,5
2019,Good,4
2019,Wow this is the best banking app I've ever used. The user interface is just superb. Timely description of debits and credits. Ten star 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟,5
2019,awesome,5
2019,it's cool,5
2019,"I can't recharge my phone anymore since the update. What is that schedule airtime, is it necessary, i will top up when I need to not on a schedule. Nicer interface though",3
2019,ok,4
2019,other Banks are already using their app to generate statement but not zenith bank,2
2019,"Ever since I updated this app on my Samsung Galaxy J7pro, it has refused to open. It has just been showing me ""network not available, trying to connect"". I have un-installed and re-installed it several time yet the result remains the same. It was working very fine previously.",1
2019,perfect for mobilw banking,5
2019,"awesome and easy to use, my bank zeno!!!!!",5
2019,"unnecessary update. now I can't even do a transfer and I'm stuck somewhere because I can't access my cash. I've tried all yet the ""continue"" button isn't clickable. fix it up.",1
2019,DEFINITELY AN IMPROVEMENT ON THE STATUS QUO,5
2019,cool,5
2019,very easy and fast,5
2019,better than before,4
2019,"Great one, most especially with Ikorodu 2 branch staff performance. what! I want to advise you create an electronic channel to comment on each branch and individual staff performance from time to time bcs I have some staff I and my company want to Rate in performance. Do this ASAP PLEASE.",5
2019,i like the upgrade,5
2019,"wow!!!!! i am not disappointed banking with you, the app is super P . Thumb up.",5
2019,very nice,5
2019,im not happy with now app pls hw can i gete the old one agen pls is good at tol pls dear frends dont up lod it,1
2019,incredible,5
2019,good,5
2019,Please how can someone unlink his phone from an account?,1
2019,excellent,5
2019,"Menh, this your updated app is thr bomb, this is what talking about, cool interface and intuitive. I love this. After much use i will give 5 stat+",4
2019,nice,4
2019,what kind of a nonsense app is trying to make a transfer and is not going through please return back to the old one if you cannot upgrade and fix your application why upgrade this is rubbish,1
2019,very good,5
2019,Good,4
2019,"very good, user friendly and more like you are in the bank. Love it!!",5
2019,"This app makes mobile banking look very easy. Great app, well done guys",4
2019,very good experience.,5
2019,great app,5
2019,this awesome. thanks for the good work,5
2019,I love it,5
2019,This is simply awesome. I love everything about the UI. Feels like you are navigating through the internet banking platform. Well done zenith!,5
2019,nice,5
2019,"its very unpresidented, at the first day the old app forced me to update and after update can't login no longer, it kept saying ""wrong customer authentication supplied"" i tried resetting my password still didn't login, i tried it again yesterday it says my account ""my account is disabled call Zenith Direct to re-enable it. this update have crippled my business since then i can't make any transaction and it might be unlikely for me to continue banking with you, reliability is very important",1
2019,i must say i am impressed. The update really beat my expectations,5
2019,This update is awesome! All I can say is Wow! Wow! Wow!,5
2019,thumbs up to zenith Bank.. they got this right.. best app ever,4
2019,Excellent,5
2019,"great new experiences, amazing and interactive UI design.. keep it up zenith",4
2019,The App is ok and eaay to Understand I love it,4
2019,"What sort of nonsense upgrade is this.? I cant log in and worst of all, I tried again today & boom it says my account is locked. I have transactions to make, how can my account be locked on a Saturday, when I cant go into any banking hall to handle my business.",1
2019,great,5
2019,very good app and very easy to use,5
2019,"very disappointed. App updated recently without my permission since then I couldn't login into my account with it. it keep saying ""loging time out"" very bad idea to update the app and broke everything. it was working fine before the dumb update that broke it.",1
2019,thank you for the upgrades,5
2019,i have waited so long for an update. the previous one sucked.. but this is just amazing.,5
2019,it's user friendly,5
2019,gooooooooooooood,4
2019,"funny enough, some fews weeks back i was wondering when you guys was gonna update the app. i am loving the UI so much it deserves more than a 5 star (if i could rate more than 5 stars lol). you guys did a tremendously wonderful job o this update. he dey burt brain!! Weldone!!!",5
2019,"The application is good. However, there is an urgent need to change the transfer transaction receipt from the present email format to a pdf format that could be easily shared with other people who needs to know of such transaction but have no functional email address but are on platform like WhatsApp. Thank you.",4
2019,The app is fantastic...,5
2019,Excellent!!!,5
2019,The features in the new app are very good. Keep it up.,5
2019,"Please add ""Generate Receipt"" looking forward to that, in your next update. Thanks...!😊🤝😊",5
2019,Great app after the updates. Loving it,5
2019,"I love the new upgrades on the app,mobile banking made easy, I'm so happy 😍 the new App is awesome that's why Zenith Bank is the best",5
2019,Awesome,5
2019,Nice one,5
2019,Realiable,5
2019,Awesome App. The. best among the rest,5
2019,Great,5
2019,great,5
2019,Unable to Login after upgrade. Says Network not available.,1
2019,If u are using VPN on your phone try deactivate it and try again I guess it will work...nice app though with cool features.,5
2019,Account Officer details should be included in this banking app,4
2019,"Good improvement but the fingerprint login needs to come up automatically. I shouldn't have to click ""login with fingerprint"" anytime I want to login",4
2019,I can't even log o to my account since I updated the application. I keep getting network not available,2
2019,this is so terrible... transfer aint working going again.... worst decision to upgrade this app... switching to another bank pls😠,1
2019,"Am totally lost in dis new app, can't transfer or buy airtime, I will enter all de details needed but de continue space wont click and it keeps requesting schedule what's that please ?",1
2019,great improvement. keep the update,5
2019,I want to thank Zenith bank for this upgrade. I think is the finest. giving you correct transaction history without qualms. I pray next will be better than this one. Keep it up,5
2019,very good,5
2019,efficient,4
2019,"your app is now useless, can't open.",1
2019,i updated the app and i could not log in ... it kept on telling me incorrect credentials or something like that. i uninstalled it and re downloaded it ...the same problem...even after changing the password. the same thing. very frustrating.,1
2019,very great. i love it,5
2019,perfect,5
2019,poor,1
2019,good,5
2019,"this is very, since the app was updated, I can't be able to login for me to make any transaction, what kind of rubbish app is this😥😥😥😥",1
2019,My app was working perfectly until i upgrade now i cant login with the same password. still trying to re-install to see if it will work but its not good if that is what i have to do everytine i upgrade.,1
2019,like,5
2019,the experiience is magical,5
2019,ok,5
2019,it's easy to use,4
2019,Best mobile banking ever !!! Thumbs up,5
2019,"the new uodate is something ease the old one is much better than this , the new added options is nice but the is very slow",2
2019,Hello my name is Kingsley. what's happening here with my mobile app. have been trying to login since 3days now.but it shows error messages like customer authentication failed. please can some help!,1
2019,Very good app for transactions,4
2019,cant login why?,1
2019,after my update I cant login,1
2019,the update is trash i cant login you guys better do something about cause its very disappointing,1
2019,"What is wrong with this app? For the past few days, I've can unable to make transactions because the app won't let me log in. The USSD code is even worse. This is just terrible!",1
2019,great,5
2019,"I discover that the number in the new app is always diappearing but if I unistalled it the number will appear again, let tech dept check if it does not work for all Andriod phones. Thanks.",5
2019,👍👍,5
2019,Really fantastic,5
2019,bank statement email request not working,1
2019,please since I upgrade my zenith app...I don't have access to tge service render again cause whenever I try to login its not responding,1
2019,great,4
2019,"It's fantastic and super cool, very easy to use.",5
2019,Awesome and easy to use.,5
2019,good and loving because it is special to me it is well programmed,5
2019,I don't know,5
2019,the recent app update has caused me to lose money. a lot. I am debited for transfers and recharges that don't go through. check on your update please,1
2019,👍👍👍,4
2019,nice app,5
2019,optimal but once in a while system failure,4
2019,"I've not been able to log into my account since the update it's telling me customer authentication service error, please I need my account cause I'm in a foreign land and I can't access my account",1
2019,Great app new neat and beautiful UI and thanks forcm correcting the sign in problem,5
2019,much more better than before,5
2019,why is it that i cant login again after updating the app?,2
2019,please include a confirmation button or send button after typing your pin and OTP ......nice update long over due,3
2019,very bad update cant login in into my app it keeps saying no network.pls bring back the old app.,1
2019,horrible update i can't login the developer that did this update should work on the login section please,1
2019,"thiz app is giving me headache....each and everytime i try to login it always gives me error report ""wrong customer authentication"" the app is newly updated and its useless.",1
2019,"since I updated the app, non of my transactions have been successful even when it says it is successful ...",2
2019,this update Is very useless cause I can't use my apk,1
2019,"Inasmuch as I have my money with these people, this app is the worst mobile banking app I've ever used. User experience is poor, wrong error messages. Looks antiquated, like something built by an amateur in the year 2010. It gets the job done but the user experience is not desirable.",2
2019,"i am giving you one star after upgrading to the new app i log on to it 2 or 3 times so after that have noy been able to log on again a message will got popup like wrong customer authentication supplied, i contact zenith bank mail address i got a replied mail to visit their nearest bank i visit the bank i explain to them they give me form to fill so i can re-issue my password they told me ill got a new password today tho i got the password but is still saying same thing please do something to it",1
2019,"What happened? you had a very effective app and you refurbished it and it has become very difficult to use. could you please make the previous one available for download. The refurbished one is not helpful to me at all. I can't make transfers, I can't load credit. Its frustrating. please make the previous app available for download. let those who need it get it back. Thank you.",1
2019,2 days now ... i'm unable to log in to my account. Please fix it asap,5
2019,nice update. but don't understand i switched to my second account as usual,1
2019,gud,5
2019,"nice, why some users not allow to update their information.",5
2019,Cnt download this app why since is just on download pending,3
2019,whenever i want to login it Says wrong Customer Authentication Supplied,1
2019,In love with the new UI and experience is smooth!,5
2019,"Zenith bank itself his worst,now d app is worster.........had in been I can take back my one star I will",1
2019,loving this app,4
2019,"This is really nice, more like Gtworld. i like this",5
2019,beautiful,4
2019,After the recent update I am not even able to login. It keeps on rejecting login attemps.. frustrating..,1
2019,The new update is perfect.. But I just discovered that the bill payment option didn't bring out my name when I entered my user ID on bet9ja which could allow some user mistakenly fund accounts that doesn't belong to them. please look into this issue.,4
2019,so nice,5
2019,Aah at last,4
2019,"I downloaded this app, but if I try to log in, it will say wrong customer authentication supplied, what is the problem. I need a solution to this.",1
2019,"I love d app, it's user friendly.... but I don't know why u guys removed my last session date,, it's always stating d present date, instead of d last date someone logged onto d app,,, instead of it showing me d previous date, it will show ""your last session was 10 July 2019 at 6:00am,,,.... it will show me d present day date as my last session date, pls fix this, it's important 2 me...",5
2019,I have been unable to install the Zenith Bank app on my Android phone .,4
2019,amazing,5
2019,"I tried logging in but its showing wrong customer authentication supplied, where as those are the details i have been using since, please what could be the issue",2
2019,up till now i can't login...It keep telling me wrong customer authorization supplied..I have used my atm last 6 digits to reset.it sees successful but still telling the same nonsense,1
2019,Thank God! Zenith Bank has finally learnt from Gtbank and Diamond. I was wondering when you guys would remember that we're in the 21st century and update your app. Great app; at least it's better than the former one.,5
2019,"i dont understand this new upgrade ,i cant log in nd i have not been able to do any transactions since morning is frustrating",1
2019,I cant logged in with my password anymore,1
2019,"Terrible update! And before you ""apologize"" consider thst I don't want you to be sorry, I want you to be better! I haven't been able to login since tge update. I keep getting a warning notification that reads ""wrong customer authentication supplied"". What does that even mean?????? I am stuck in a foreign country with no access to my money because I trusted you.",1
2019,Great work! Easy to use. Weldone Zenith Bank,5
2019,great and helpful,5
2019,good,5
2019,"I just upgraded this app now I can't access my account again very disappointed in zenith bank , coustumer care has been feeding be invaluable stories since then.",1
2019,"please I'm disappointed that I can't be able to transfer money with this new app since I updated to it.... what's the problem?. plz try and fix the issue, otherwise I prefer the old app",1
2019,Good,5
2019,It showing wrong customer authentication supplied after using the right details. Can't login. It keeps showing it all over again after clearing cache and reinstalling the app. All to no avail.,2
2019,Why all this the app u upgrade is not functioning i can't login why,1
2019,zenith is the best in network management their app is good,5
2019,"I previously criticized the app but I updated it last night and now I have a reason to give it 4 stars, it would've been 5 but i only updated last night and so far it's been amazing, let's see if I'll upgrade to 5 stars, thumbs up to zenith for the massive change.. it's beautiful now and has a lot of standard..",4
2019,nice,5
2019,this is wonderful,5
2019,"I just upgrade my mobile app and since then i can login again ,they reply i see on my screen is wrong customer authentication supplied.I have email them and yet no reply.",1
2019,nice and easy banking experience,5
2019,"There was no notification on the update.   Funny though, i used it once and was able to login one time, only to find it difficult to gain access to my account.  Now I cannot login to my account. Keeps saying ""wrong user authentication credentials"".",2
2019,Can't log in since the last update,3
2019,So good and easy,5
2019,I had to update my app to enable me register afresh,5
2019,"My app just got the update and since then I've been unable to login, it keep rolling and later says an error occur. this is frustrating, I have business to transact. I prefer the previous version, not fancy but it works great. how will I get access into the new update?",1
2019,"Upgraded and all I get now is wrong credentials, funny I logged in before upgrading with same details now all I get is wrong credentials. Fix this",1
2019,Since the app has been updated am having challenges in logging in. I provided the necessary and correct information but its still not allowing me gain access. Please see to this,1
2019,my master card refuses to register i need solution,3
2019,awesome,4
2019,i really love it,5
2019,"i can't activate my account with Your new update,",1
2019,For changing the old bogus interface I am giving 5 stars at once.,5
2019,excellent app,5
2019,i can't login to the new update. pls how can i fix it?,1
2019,"I decided to uninstall this newly upgraded application as I'm not enjoying it as the previous one. It's not functioning well for me, i can't make a single transaction with it. I prefer the old one",1
2019,I want my old app back. This new one isnt opening. Too bad!!,1
2019,"very good,nd eazy to use",5
2019,l love this,5
2019,nice app,5
2019,"I love the app for the fast transactions and operations but i wish they can add loan repayment to the bill payment section, i had to tranfer to other banks to do that.",4
2019,"I was wowed....simplier, better interface!",5
2019,"Better interface now, thanks",4
2019,I expected this latest update to include finger printing features like many banks do have to no avail. I like the new look and features but absence of finger printing is a minus.,3
2019,"In my earlier review I mentioned how bad the UI of the app was, but hey, you guys did an awesome job with this one. Kudos!!,",5
2019,lovely new design,5
2019,awesome,5
2019,transaction receipt is important on this app please do that for god sake,4
2019,good but let it print out transaction receipt it will be more better,5
2019,NICE and Precise,5
2019,very nice work for the app but it needs to print out transaction receipt it will be more better than the the best,5
2019,supperb,4
2019,good,5
2019,This app is nonsense...this is the 3rd time im downloading it and it still not installing....,1
2019,i have long been expecting this upgrade n change of design cos the former was poor n cldnt compete with other app.but finally its here.great work from u guys,5
2019,excellent,5
2019,"The best app, so convenient to use.",5
2019,"unable to use the app since the update, and i can see your comments saying it has been fixed?... Nothing has been fixed",1
2019,best from the rest,5
2019,"Work on your transfer receipt, the receipt no longer display the amount transacted and your transaction history is just horrible, they are not well sorted and im still unable to delete saved beneficiaries, everytime i tried to, it says wrong token. The only good thing about this app is transfer limit feature. And whats up with that startup page. Everytime i open the app i need to click login to get to the login page. that startup page is unnecessary. Try to setup a beta community",2
2019,"best app and best bank. love your service, techonlogy and people. nawah........",5
2019,"horrible update. i have not been able to login to mobile banking. it says i dont have a profile but when i try to register the device, it says i already have a profile for this device. how can thia be fixed.",1
2019,The app type s too big nd why nt do update dat after transaction a receipte will show,2
2019,very. good,5
2019,You have made it better with this update.,4
2019,good,5
2019,enjoyable and fast,5
2019,i love your new ui now i can login with fingerprint. Thanks,4
2019,"Well, I'm a little bit impressed with this new zenith mobile bank application update, but one of the missing items is transaction receipt.. Please on your next updates, we'll be expecting our transaction receipt to be generated directly from the upcoming updates..",3
2019,optimal,5
2019,Not very much user friendly,2
2019,please can l no what this is all about,5
2019,excellent,5
2019,Love the New looks,5
2019,It's a tad disappointing that one can't transfer more than 100k in a day with the app. This should be fixed,2
2019,I honestly love the new upgrades and interface changes on the app. it was long over due,5
2019,wow just having your bank at your door step. I love it,5
2019,"This is bad, I have been trying to make transfer since two days and i cant. after transfer successful i will not get alart, my balance will not change and the money will jot go. pls help me out urgently",1
2019,"the new interface look great but hav not been able to transfer, its says transfer successful but balance remains the same and the recipient has not received the money. please look into it",1
2019,good,5
2019,The fingerprints isn't working,4
2019,The app is good,3
2019,lovely,5
2019,awesome.Love this new app.,5
2019,great design but slow after transaction,4
2019,I've updated the app but still not working on my phone. It's only telling me that network unavailable. reconnecting... kindly respond asap.,1
2019,"I love the new interface, but one major problem I've got I can't perform transactions with the app since I updated it, can't make fund transfers especially and it's very annoying, keep getting an error notifications",3
2019,very convenient for me... got no regret using this application,5
2019,okay,5
2019,Best mobile banking app ever..I love the upgrade..keep it up,5
2019,cool,5
2019,Good and better than the previous App,1
2019,nice update. Love the new UI. Still needs a lot of work though.,4
2019,"nice ,love the rebrand",5
2019,The app is easy to operate even for mobile app beginners. I love it...,4
2019,nice but i want install it back because it wiped out of my phone,5
2019,Was unable to make a transfer. I prefer the old app. This one is giving me problem.,1
2019,👍,5
2019,nice,5
2019,"finally, an app that can compete with others, an all in one app at that. Thank you zenith for listening to our cries.",5
2019,The improvement in the UX is amazing 👏👏 nice one guys👌💯🔥,5
2019,The app has added new features but I preferred former UI. The app was completely changed and I have to learn everything. The font should be increased in subsequent updates.,5
2019,it severed my needs,4
2019,Don't just like this upgrade at all can't show your account statement and is very dull,1
2019,Wow! The new update is superb 👌,5
2019,"You people should please fix the  app,, i cant buy airtime, Do transfer..please fix it!",1
2019,"Was reluctant upgrading and now, I'm not disappointed. The best UI when compared with other I use. Also super intuitive. Great work!!! But it should generate transactions receipts that can be shared.",5
2019,The new update is a goal 😘😘😘,5
2019,"Love what you guys have done with the new android app, sleek. Great stuff!!!",4
2019,I cant make a transfer with this updated app.. pleasr fix it,1
2019,i click on the 'continue' button to finish and make a transfer but it doesnt work. i havent been able to make a transfer or even recharge since the upgrade,1
2019,"Wow. Everything needed to be on a banking app fully represented. Codos to the ict of the best bank in Africa Zenith bank plc. Excellent, explicit. Keep it up please your culture of excellence.",5
2019,best!!!,5
2019,Excellent job..fantanstic feel as one navigates on the app..,5
2019,"Excellent design, but too slow in comparison with the earlier version. After finishing a transfer transaction the account balance is not updated. But suddenly became very fast and account balance updates accordingly.",5
2019,great,4
2019,good,5
2019,"it's now working fine & is fast now, thanks for the quick intervention",5
2019,I love this new update it made it so easy to use 👍,5
2019,Please we need this mini statement to be downloadable,5
2019,"kindly enable us to generate receipts after transfer just like first bank, Gtbank and others",1
2019,great work guys. the app now looks like a real banking app unlike before.,4
2019,this new update is waoooo. I'm beginning to love zenith Bank app,4
2019,Kudos on the new update. Nice and Supherb interface. The zenith mobile application is known for scaling through even on low internet connection speed but this new update is creepy in that regard.,4
2019,Just updated App but I can't open previous icon on my phone. Keep showing App not installed. I had to open it through playstore.,1
2019,faster than usual .,5
2019,"this upgrading is the worst, i try login is a problem, it keep on loading like for 15 minute it will not open, then letter on i will get a message on my email that i just login, meanwhile it did not open, i have to delete it and install the older version from my phone, because the older version it works well for me but the new version hmm is something else",1
2019,exceptional excellent customer service. easy to use user friendly,5
2019,"i just noticed this app has been updated to a completely new look. However, I'm unable to login, it just shows connecting without access. Secondly, I'm amazed that there is no notification informing us in advance prior to this. Was there any, which I missed? What do I need to do to be able to logib in?",1
2019,"Nice user interface...but the connectivity of the app is terrible. Takes time to load, login, and do basic transactions.",1
2019,"this upgrade is a trash, ive bin unable to make an urgent transaction for the past 3hrs as i couldnt select beneficiary's bank. you have spoilt everything with this useless upgrade",1
2019,This App is No More Function After the Upgrade,1
2019,former better,1
2019,The application is not working I upgrade and is not working please help,1
2019,"Pls this your new app upgrade is better than the old one but... i am using Samsung latest version and i have wifi at home.. but i cant long in to my mobile apps, and when i do it take me 10 to 30 to login and when i do, to do transfer is now a problem... pls zenith you guys should fixt this nonsense or go back to the formal apps plss...Zenith bank is too big for this nonsense haba",1
2019,the new app takes too long to log in to. times me out of a session while still trying to log in!.. poor,1
2019,After the upgrade the app keeps reconnecting. Honestly this app was very functional before this upgrade. Please work on this and I will give 5 stars.,1
2019,never work again after upgrading.. keeps reconnecting when trying to login,1
2019,"Oh my Zenith Bank, at last! After bombarding you guys with mails to update your app, you not only did it but surpassed my expectations in both its UI and UX. Great job guys, keep the flag flying.",5
2019,to log in my account is a problem now I will have to wait so long the new bugs are nice but to log in to my account is a problem,1
2019,"what kind of foolishness is this!? why send out an update that won't let me log in and wipes clean all my previously saved beneficiaries!? why send out an update that simply doesn't work!? i can't transfer money to any bank that isn't Zenith bank, i can't even select a destination bank without my session timing out! this update is complete & utter trash! was it even tested before it was approved for customer use!? please fix all the bugs in this update & stop embarassing your customers!",1
2019,The app is non functional as far as I am concerned. It can not open for one to carry out transactions.,1
2019,"Was excited about this, its about time for this upgrade tbh. But experiencing connection issue and haven't been able to login since the update.",2
2019,The new upgrade is so difficult. Hardly opens.... Please you guys should do something about it,1
2019,The new interface is great. but I'm having difficulty logging into my account. Please fix asap and get a 5 🌟 thanks.,2
2019,"i just updated this app and is no longer opening. zenith bank customer service isn't concern with people that are having problem with the new update. my people if u guys are having problem accessing the new update turn off your phone VPN, the app will open immediately just opened my now.",1
2019,this app is very slow.... i will need to find the old version.,1
2019,After try logging several times but it won't login please try and work on your app,1
2019,"The new updates of 10/7/2019 is extremely very worst, upon launch it tells you Network not available-reconnecting no matter how strong the network is even on wifi",1
2019,Excellent update by the bank,5
2019,"While the new look seems great, it takes ages to load, giving the error ""Network not available, Reconnecting"", whereas every other network related apps work well. Something needs to be checked.",1
2019,exceptional,5
2019,Wow.for the first time zenith bank got it right with the new app update.everything is on point.you can even deactivate your ATM card by your self in case your card is been compromised by fraudster without calling the bank customer care.this new update is the real deal and it now fully represent the real zenith bank i know.thanks zenith for making us the customer your number one priority,5
2019,can't login after I upgraded my zenith app ? what is happening? pls,2
2019,excellent,5
2019,nice app easy to use,4
2019,"The app is good and unique, but there are some area which need to improve like fingerprinting i think you have to upgrade app just like other with fingerprint log in. Zenith bank is fantastic with this latest update and maximum improvement on the app.",5
2019,awesome,4
2019,please the query keyboard should be included back to the updated app,1
2019,everything is just wow ...only that it takes time to show transactions,5
2019,I love it,5
2019,cool,5
2019,"New/updated interface is fabulous! Welldone Zenith Bank, it was a much needed update!",5
2019,Best easier banking app,5
2019,"i love this upgrade so much, thanks Zenith Bank.....please can you guys change the fonts to rosemary fonts on Samsung mobile phones.",5
2019,"easy, but zenith should work on the transaction history.",5
2019,Excellent,5
2019,You guys are the best in my internet banking experience. the new mobile UX experience is superb. keep up the good work. not like some of my other bank. though they changed name. but rather than getting better the reverse is d case.,4
2019,Good inteface...nice new features but slow,3
2019,good,5
2019,great app i like this updating everything is there on this new future the best World Bank i love my bank zenith forever i can't explain wow....,5
2019,perfect,5
2019,can't login to the new upgrade version. after putting in my details it will just read and read then stop.,1
2019,The app isnt working anymore after the upgrade. Just keeps showing reconnecting once it opens,1
2019,very effective,5
2019,"Finally, I can use my finger print to log in, nice app",5
2019,i am loving the new look,4
2019,Make transaction more simpler and easier,5
2019,best,5
2019,The upgrade is great & very interesting,5
2019,can you please upgrade my account for me,5
2019,It's very robust and user friendly.,5
2019,Cool,5
2019,"this app is a mess, after using it for 3 months, it asking me to register my new device on the same mobile I have been using it ...",1
2019,Nice interface and font style.... Account history not functioning properly though... It didn't show my recent transactions,4
2019,good,5
2019,"when is your upgrade coming out, I received a message that it will be available on 8th July 2019, but nothing has been done, I'm hoping for alot of changes on the upgrade, I should be about to get a PDF for receipt of payment and transfers.",1
2019,"please your app is less user friendly, the worst bank app I have used. please you guys can do better na.... who is your tech/software manager should be fired they don't know what their doing...I wish I could give zero star.",1
2019,satisfactory,4
2019,nice,5
2019,very helpful,5
2019,last updated over a year ago. very poor for a financial institution. user interface is pretty much outdated and lacks more recent features like fingerprint verification.,2
2019,nice one,5
2019,very excellent,5
2019,nice,5
2019,When are we getting finger print log in? its 2019.,1
2019,very good,4
2019,cool app,5
2019,Easy Life,5
2019,"The app is okay, and friendly to use, just that atimes it takes eternity to log on, u will keep experiencing internal error",4
2019,excellent,5
2019,very nice.,5
2019,aswome,5
2019,Login seems difficult and keep failing..,3
2019,"very wonderful app, easy to use, and works well with the network. it's also very secure, no worries. however, I'd like to suggest that there should be a way to check transaction history. this would make the app 100% perfect.",5
2019,why cant android phones use finger print to access your platform. only i phone its not fair.,5
2019,good,3
2019,Best,5
2019,not bad. works fine but sometimes disconnects unexpectedly .....,4
2019,wonderful,5
2019,This is nice,3
2019,"i am trying to load 5k airtime and I'm getting error of exceeded transaction for the day. On a Monday morning that i am yet to do anything??? i even tried loading the airtime from my mtnapp and you keep denying the transaction. What am i doing wrong kemosabe, what?",3
2019,Still expecting the update! Right now transaction history doesn't work properly. Should have been a 4*.,3
2019,waiting for the update,5
2019,very gud and fast.,5
2019,just stopping,5
2019,why is the app telling me my account number is not allowed on this chanel,1
2019,great,5
2019,superb,5
2019,great,5
2019,I've been using this app for the past three days..and just this evening i couldn't log in my account anymore..pls whats wrong?,2
2019,Awesome,5
2019,Very good,5
2019,zenith bank is the most decent bank ive ever seen😄👍,5
2019,Please we need an update....going to a year now since the last update was released..... I find it very difficult to get my account statement sent to my email,1
2019,i luv it,5
2019,easy to use application addressing my online banking needs.,4
2019,helpfully good,3
2019,Very Poor design. You are better than this guys.,1
2019,keep,5
2019,i love it,5
2019,I'm finding it difficult to install the app 🙄,1
2019,nice app,2
2019,great,5
2019,Very good 😊,5
2019,Too munch,5
2019,this app needs to be upgraded like other mobile bank app that use thumbprint to enter into an account.,1
2019,You are the Best,5
2019,"i, have challenge of code erro",3
2019,the app used to be awesme until the app just suddenly stopped logging in. i put in my passcode and i get a network error message. this has been so since last week and i depend on this app for a lot.,1
2019,great,5
2019,super cool,5
2019,best ever,5
2019,too slow to download,2
2019,so nice to and easy,5
2019,good to go,5
2019,It's very efficient with effective services to customers.,5
2019,great,5
2019,nice app,4
2019,"When i send my bank details to my email is not going, but before it normally go",2
2019,amazing,5
2019,Very reliable,4
2019,difficult to login... bad app,1
2019,ft Iggy onh u,5
2019,whole to activate the online banking app,4
2019,The worst Nigerian banking app on the Android platform. Please hire a skilled developer to build a functional app for your bank.,1
2019,"For a bank like this, this is one of the worse apps I've used in terms of design, UI and functionalities..it looks terrible on devices and too boring also Please u guys should check out Alat by Wema bank, diamond bank app and access bank.",2
2019,"Came to see if there was any upgrades to the app available as TRANSACTION history no longer loaded correctly(some days dont appear) and sometimes, a particular transaction appears twice, but didn't find any. Will still be managing though afterall there are no two ZENITH bank like ACCESS/DIAMOND where you may choose any, with the better app, and dont get to pay N52.50 transfer fee.",1
2019,good,5
2019,I love this App so much it made banking really easy for me all thanks to Zenith 🙌,5
2019,best app,5
2019,Perfect,5
2019,cant register my new phone,5
2019,excellent,5
2019,"awesome, fast",5
2019,Good,5
2019,real simple app. very easy and effective.,4
2019,Great app transactions but need to be upgraded,4
2019,reliable,5
2019,"I wasn't sure the type of account i have open I want to know my account type students, regular",3
2019,Always having issues logging in the app. U have to uninstall and reinstall often,2
2019,Good,5
2019,great,5
2019,Leading app ever seen,5
2019,fantastic ok,5
2019,"Very very bad user interface and Experience... come on, you guys really need to work on this App. Check few other bank Apps and see please... Whenever a user need to go to the previous page, it exits out of the App. I'm a developer. please do sth about this. Please work on the design and the functionality... thanks..",1
2019,Chukwudinka chinedu Mike,1
2019,lovely user friendly,5
2019,nice,5
2019,A mobile banking app in this digital age was last updated June 2018. That's it. That's the tweet.,1
2019,"excellent, i enjoy banking with zenith",5
2019,awesome,5
2019,Not DAT easy to access But the app is good But u need to develop it more,5
2019,good app,5
2019,Great app.,5
2019,"i soo love dis app,easy nd fast",5
2019,needs an update,1
2019,"Very poor app, needs to be improved",2
2019,"Very good app. Launches and processes fast, very user friendly. But developers should try to solve the issue of automatically logging out immediately after login if the app previously timed out.",4
2019,its a very fast and reliable application. thenks to Zenith bank,4
2019,nice app,5
2019,you have the most excellent apps of the banks here in Nigeria.,5
2019,fantastic apps to use,5
2019,Very good,5
2019,good,5
2019,"Can't even do Mobile transfer with the app, so so disappointing.",1
2019,Very Good when there's network.,4
2019,ok,3
2019,Am satisfied and i recommend.,4
2019,"Wonderful app. I don't only love the app, I love the bank.",5
2019,Wow....,5
2019,gd app,5
2019,its useful but don't have transaction receipt,4
2019,nice,5
2019,how will I transfer through this app,5
2019,good and reliable,5
2019,good,5
2019,how can i get a loan?,5
2019,"useless app please you guys should work on this app, the design is so poor, you can't even open it with fingerprint, please you guys should do something about it.",1
2019,"Due for update. Payment receipt needs to be worked upon. Well, it is a nice and easy to use app.",3
2019,please can i open account in your bank can i continue the remaining things online with your app,1
2019,good,5
2019,not ok,1
2019,good,3
2019,great App,5
2019,Awesome,5
2019,fine!,5
2019,it's wonderful,5
2019,helpful,4
2019,"This is the worst banking app I've ever used period! Transactions are NOT loaded correctly, I have to exit multiple times to see some transactions, I can't delete a beneficiary, can't sign-in with fingerprint. Everything about this app is old and outdated. Might have to take my money to another bank that makes access easy and secure.",1
2019,good app,4
2019,Best,5
2019,Best banking app ever,5
2019,awesome,5
2019,great,5
2019,Makes Banking transactions easier with just a click..Or maybe two,5
2019,nice app...but pls work on the graphics...the design and graphics of the app is too poor and not encouraging at all,3
2019,very usefull,4
2019,great,5
2019,"This app has not been updated for over a year now, most Bank apps have incorporated fingerprint security onto their apps, but Zenith is left behind.",2
2019,easy-to-use,5
2019,excellent,5
2019,Best mobile money app I have ever used. I just wish it can keep records of transactions both successful and unsuccessful transactions.,5
2019,Great bank application,5
2019,"This totally outdated and abandoned, i mean last update was in July 2018. Unable to transfer to other banks, just terrible.",1
2019,not moch,5
2019,Am very much intresting this application,1
2019,Good & easy banking,5
2019,at a p,5
2019,Cool,5
2019,after set up my online banking couldn't login showing restricted,1
2019,good,5
2019,very nice app,5
2019,Awesome,5
2019,The best mobile banking!,5
2019,it was great,3
2019,very good,5
2019,good,5
2019,some times frustrating but so far so good,5
2019,messed up app. worse banking app I've used so far,1
2019,just good for money transfer,3
2019,Excellent,5
2019,Very nice and user friendly,5
2019,better,3
2019,great,4
2019,The app is good but it can't show nor describe when someone paid into your account.,3
2019,Great,4
2019,getting started,5
2019,nice one,4
2019,This portal is a nice platform and so fast for transactions.,5
2019,helpful,5
2019,it's great for mobile banking and even better for buying airtime,4
2019,love this app,5
2019,"I think the idea of this app is simple and easy to use. Which is good and works for me. However, I have to agree with others the UI is poor! You know that button where you click on to change to 'other banks' if you're transferring to a non-zenith bank. Yeah, people miss it. Which is weird because it's supposed to be obvious, but then it isn't. And your update is long overdue, July 2018 nah.",3
2019,I like it,5
2019,PLEASE YOU GUYS SHOULD TRY AND UPDATE YOUR MOBILE APP CAUSE ITS A DISGRACE TO YOUR BANK.,1
2019,"it is very good to do business with zenith bank in Nigeria. I recommend zenith bank to all of you out there to put money for where it saved. zenith bank of Nigeria is number one bank that can give you even more than what you expected they are everly ready to carry out your needs, the wonderful things is our zenith bank hate seen tears on your eyes without them replacing it with joy. they most replace it with joy. as for me and my family will continue to banking with zenith bank. Thank u my bank.",5
2019,Mobile banking with ease,5
2019,great app!!,5
2019,It is okay.,3
2019,Love,5
2019,Good companion,4
2019,good app,4
2019,I have been having a smooth operation until I updated the App. Only to discover that it's no longer bringing my transaction history. kindly work on this pls.,3
2019,verry effective,5
2019,Nice app.,5
2019,best Bank app,5
2019,nice,5
2019,Awesome!,5
2019,nice one,5
2019,not up to standard.. no fingerprint to authorize transactions.. if you don't have the registered sim on phone. you'll be asked to register device again.. please work on this things.,1
2019,good thanks,4
2019,"this app stopped working today, I can't login and I upgraded it but it's still not working.... I tried to uninstall it and then install it back. but it says I can't install it",1
2019,cool app but am having internal error massages,3
2019,good,5
2019,Good,5
2019,after holding on for more than 40 minutes the so called zenith rep picked and cut if off. one of the best app with the worst customer relationship. Tonight experience is the third of it and the most annoying of all.,1
2019,Awesome,5
2019,good,5
2019,i Love it. Made banking easy.,5
2019,Great apps. no stress,5
2019,very good in transaction,5
2019,good,4
2019,Excellent,5
2019,ok app,4
2019,wow the best,5
2019,the best,5
2019,nice and easy to use,5
2019,not bad,5
2019,you guys should try and improve your online banking...its poor.. i tried more than 3days just to transfer money...mobile Auntentication error please..,1
2019,excellent,5
2019,Straight forward app. Services are very good.,4
2019,sophisticated,4
2019,good,4
2019,very excellent app,5
2019,so amazing,5
2019,"Good, its trying but put more effort",5
2019,the menu for transcation is not functioning,1
2019,Foolish bank too much network problems,1
2019,The software programmer really tried but need some backup amendment to it.,5
2019,Good app...but poor design..not cool,2
2019,best app,5
2019,fantastic,5
2019,"Pls upgrade your app to fingerprint compliant, and remove 'no token"" 100k daily limit!",1
2019,good app... but u need to improve little,4
2019,I'm very choosy I'm very sorry to say that I am very disappointed will design the out of this app its meant to be extravagant It should be worked on and improved on the format should be changed and a new design should be brought forward,2
2019,banking make easier,5
2019,is convenient and reliable,5
2019,lovely,4
2019,"very rubbish and primitive user interface, it's like zenith bank customers don't have taste.",1
2019,very good,5
2019,ok,1
2019,john ohi,5
2019,nice app,5
2019,It is very easy and better performance,5
2019,user friendly. makes all my financial activities seamless.,5
2019,"The app is great but it should be easier to transfer to existing beneficiaries. On the transfer section, there should be a place to select existing beneficiaries and not having to type in the account number all the time. Add this feature.",4
2019,good,4
2019,A aaaaaa saw aaaaaaaAaaAaa,4
2019,"please, try and copy gtb bank app",1
2019,excellent and geat,5
2019,It is easy to understand,5
2019,Been very Efficient,5
2019,godwin,4
2019,"This app no longer loads transaction history correctly. I'm having to rely on SMS to see my transaction history. This is 2019... It should be better not worse. This app is long over due for an update or even a complete overhaul. Come on Zenith bank, look at others... Even smaller banks are doing better.",2
2019,I'm managing it,2
2019,i love it its easier banking,5
2019,good,5
2019,vety fantastic app. happy banking with Zenith,4
2019,Perfect,5
2019,NICE...,5
2019,hassan,4
2019,Ever since I formatted my phone I couldn't register the device again. It always says network error.,3
2019,not properly programmed,1
2019,no self service like balance limit edit. but still OK thou,4
2019,"Hello Zenith. Please, can you add data recharge feature to this app? This is the major reason I installed this app. I await your kind response. Thank you.",2
2019,great app,5
2019,The app is extremely terrible. i wonder how come such a reputable bank is having such a whacked application,1
2019,my app always say network error .so I can't login again,1
2019,Awesome app and helful i like it,5
2019,i like it is very fast,5
2019,ok,5
2019,nice,5
2019,very poor app,1
2019,It need to be upgraded,3
2019,the app is so convenient for me to use is stressful,5
2019,I can not open a new account from my phone.,1
2019,Sweetest n easiest way to bank,5
2019,I love it,5
2019,I love it,5
2019,fantastic,5
2019,Vey nice,5
2019,con you open perea,4
2019,good,5
2019,"It's not downloading, what could possibly be the problem",1
2019,the best,5
2019,very good one,5
2019,extremely good,5
2019,good,1
2019,i can not put my account on my phone i open the account today any time i try to put my account it keeps saying this mobile number has not been set up for transfer place i need an answer,1
2019,It's the best. Top notch👍,5
2019,good,5
2019,good,4
2019,not able to transact yet. Help out.,4
2019,good,5
2019,nice app for everyone,5
2019,good,5
2019,smooth!,5
2019,It keeps saying I'm restricted each time I try to log in. It's very annoying.,1
2019,cool,5
2019,"delivers efficiently,smart mobile banking you can trust everytime",5
2019,good,5
2019,"am very much ok with the app, it serves me very well.",5
2019,good,5
2019,wonderful,5
2019,Cool,5
2019,Convenient and awesome.,4
2019,For easy payment and transfer,3
2019,its very Good,5
2019,It was a cute and favourable application,5
2019,zenith bank is your best intrest. thank you,5
2019,It's best mobile banking app ever. It's very easy to operate and very reliable I love it,5
2019,"omg! this app is a big mess. it almost flashed my Samsung note running on android 4.4.2 jelly bean. ......Always freezing my tablet. Always active when not in use, draining so much battery and sending so much info out of my tablet. I had to Uninstall this app. don't know what zenith bank is up to.",1
2019,Kul,5
2019,very ok,5
2019,wow tried multiple times to get it but finally did and it's been perfect though thanks 😂😍😍,5
2019,i need to use zenith bank app,2
2019,This app is so so 😭😭...I have been trying to download it since morning,1
2019,can I get a statement of account for four months using this app?,3
2019,user friendly,5
2019,soo sweet and easy to access,5
2019,v Good always,3
2019,ßz,1
2019,excellent,5
2019,peffect,4
2019,good,5
2019,very good,5
2019,user friendly,4
2019,splendid,4
2019,Good app,5
2019,it could not open since three days,1
2019,good,5
2019,the app is too baisc kindly include support for cardless ATM withdrawal.. and also the option for fingerprint authentication.,3
2019,Fun and lots more,5
2019,rad app,5
2019,"i can't register my device cause they didn't provide a place for me to create my token pin ,so how on earth do i use d apps.how does it work?m so tired of wasting my time",1
2019,Good,5
2019,woeful and sad i can't generate and send or share transaction recipt or prove of transaction as I do with GT Bank and First Bank I can't also generate records of old transaction or get mini statement of history of privious transaction over a reasonable period of say six months or more,2
2019,"the app was working well on my phone until I got a new phone. i registered other bank apps i was using on the former phone on the new phone without stress but i have been trying to register the zenith mobile app on the new phone since November 2018. i have contacted the customer care so many times and all they say is that the internet am using is not good enough. i have tried different Networks(3G & 4G), used the WiFi in my work place and still same thing.",1
2019,Nice,5
2019,good,5
2019,Good,5
2019,okay,5
2019,nice,5
2019,"they are bunch of thieves,this is the second time they have eaten my money and telling me about nonsense reversal",1
2019,ill appreciate if the app can print receipts,4
2019,Great.,5
2019,best of all banks,5
2019,good,5
2019,have not been able to access my account,5
2019,Good,5
2019,good,5
2019,excellent,5
2019,lovely,5
2019,challenge in activation of the Zenith application on my android,5
2019,Kindly upgrade the application to have fingerprint authentication for both login and transfer like what its currently available on the Apple IOS platform.,5
2019,great,5
2019,awesome,5
2019,good,5
2019,so Good,5
2019,Gud,5
2019,good,5
2019,Disco prepaid options missing 🙄,2
2019,I can't see fingerprint features on my Samsung S9 plus,5
2019,Good,5
2019,Zenith Bank app is lovely.,5
2019,great,5
2019,excellent,5
2019,nice app,4
2019,great intact,5
2019,Excellent,5
2019,Soo good 👍,5
2019,I love zenith bank,5
2019,not bad,5
2019,resouceful,5
2019,the best,5
2019,exceptional,5
2019,I ned new password,5
2019,it is very useful try it,5
2019,"i cant use my token, it keeps on telling me error. why did i pay for token and i cant use. This doesnt speak well of your bank professionalism at all.",2
2019,very nice and compotable to use,3
2019,ok,5
2019,excellent,5
2019,The app is a good one,5
2019,It is a fine app. the fund transfer feature is unique. I love it for its good work.,5
2019,very good service,5
2019,good,5
2019,"terrible very difficult to operate I have been having issues with the app for sometime now, and nobody seems to answer me I have called d customer care line many times and no one is responding I have sent mails still no response as well. I am not enjoying your service at all",2
2019,nice,5
2019,great app,5
2019,outstanding,5
2019,", xx. cause x a xx xx,,",3
2019,wonderful,5
2019,Good,5
2019,8cb Jon,5
2019,It won't let my account load,5
2019,Cool,5
2019,great,5
2019,best apps nd bank so far.,5
2019,wounderful one,5
2019,great bank,5
2019,Very effective and reliable app,5
2019,Making transfer as easy as possible is so nice. N this makes that happen,5
2019,bad,1
2019,good,5
2019,bad,1
2019,Good zenith bank app and easy to use,5
2019,relable and fast,5
2019,nice application,5
2019,Personally I think zenith bank is not ready for digital banking experience as the bank app has been designed without considering the everyday customers. can't even register. this frustrating,1
2019,i havent been able to access my app.keeps telling me am not on this channel.,1
2019,good,5
2019,"would have given it 5 stars but it's been giving me hard start ups. I have uninstalled and even bought a new phone, same story. tech please check. I updated last week but its say the date of last year.",3
2019,Efficient and smooth,5
2019,fantastic,4
2019,the application is working but showing network error on my phone CUBOT_NOVA is the name of my phone i have uninstall and reinstall more than 14 times still the same thing please help me,2
2019,I need uninstall this app. first bank didn't give me issues. registration keeps taking me back. what's the need of installing. still haven't been able to access my account,1
2019,You guys need a new overhaul of ur user interface..also u need a fingerprint login authentication,3
2019,Brilliant app.,5
2019,ok,2
2019,"worst bank mobile app, you can't good details of your transaction history",1
2019,Horrible,1
2019,"I came in here to see if there was an upgrade available, only to see people have voiced similar concerns that would have me upgrade the app in the first place. on the part of zenith are ""official"" responses as ""we are working on it"" and the likes, some of such responses as far back as December 2018 , i wonder why the feedback mechanism was set up in the first place. it's totally unexpected of a brand as zenith.",1
2019,good,5
2019,"App lacks functionality, not straight forward and keeps giving error messages",1
2019,always easy,5
2019,Classic response always,5
2019,very very okay than other bank app,5
2019,please i need help..i made a transfer yersterday..i was debited and the money never got to the receipient neither did it reflect on the mobile app...why is that so???,5
2019,"it is ok, but u need to work on the look please , the last time u updated this app was July 2018, haba!! update it",4
2019,"Pure scrap, i wish i could give half star, like the worst mobile Banking app i have used. Zenith as a whole are still in the dark ages. Constant error messages from the mobile app and the short dial code 966 hardl works, what rubbish",1
2019,I love both banking and the app Supper service..... 🤓,5
2019,Am ok,5
2019,Great,5
2019,"you really need to make the app more interactive and your banking halls look more beautiful than your mobile app,the app is like the original version of Facebook old and unexciting",2
2019,Good,5
2019,"I've been using this app for a while now, and I've not had complaints,but lately, the service has been awful. The app doesn't load even when there's fast network. Pkus when it does, it's hangs so much I end up making a transaction twice. There should be an udate by now to be honest.",3
2019,twe,2
2019,👍,5
2019,"just downloaded the app and i cant register.Keep showing ""your account number is not allowed on this channel"".What can I do?",5
2019,this app is scrap,1
2019,Finally fixed all errors. The app is looking good. Please implement fingerprint authentication next.,5
2019,known,5
2019,not downloading,1
2019,cannot recognise account numbers,2
2019,i can't logged in my account details this app sucks,1
2019,good,4
2019,Not bad but I think account balance shouldn't be shown after each transfer. Like i wanna show the recipient the transfer was successful but ends up seeing my balance.,3
2019,cool,5
2019,good,2
2019,Nice,5
2019,Simple and detailed enough for easy use,5
2019,Wonderful,3
2019,one of the best banking apps i have used. haven't had any issue with before. i hope it keeps getting better.,5
2019,to install d app on my phone.,5
2019,good,4
2019,best for me,5
2019,cool,5
2019,it fast and secured,4
2019,Wow so nyc,3
2019,good,5
2019,Good to go!,4
2019,"The balance after transaction is incorrect and confusing. also the order of transaction is rubbish. You people should fix this, confusions.",1
2019,what I expected.. Good bank...,5
2019,Great experience,5
2019,Very active,5
2019,good,5
2019,useful app,4
2019,"I am actually disappointed, I thought Zenith Bank has grown past this stage. I couldn't login for like 7 days now its saying credentials not complete. Even to use *966# is a problem . I just can't wait to close my account. . . If you are reading this dont waste your mb downloading this",1
2019,very good so far,5
2019,nice,5
2019,Is this app only for people in Nigeria if yes then what about the people in Ghana?,1
2019,Good,5
2019,Nice but please add the use of fingerprint and transfer statement.,5
2019,waste!,1
2019,pafect,5
2019,I love this App,5
2019,very nice,5
2019,"please can someone give me details, and how this zenith mobile banking work?",4
2019,why is the fingerprint option not working on samsung galaxy NOTE 9 used to work with samsung J7 pro.......,1
2019,i just downloaded d app and its saying my account is restricted i should contact a number. what does this means,1
2019,excellent,3
2019,"Well it is quiet okay, but there is a feature missing in the app which enables you to use your finger print to authorize the app like access and Gtbank apps that can be done. It will very good if you guys can look at that. Thanks 👍",4
2019,Been banking with zenithbank for couple if years now and i can categorically say the APP is doing just fine... to much of features results makes an application complicated for users who are not technology friendly to have issues .. As for me am cool with the App.. Zenith All the way @zenithbankNigeria,5
2019,seriously I love the app,5
2019,very Good one,5
2019,great app,5
2019,it is good,5
2019,"there is not a day i have stop trying to open this mobeil app but it never works,gone to near by bank close to me they too,cant fit it either,you have good sevice plsease work on this one,lossing a customer isnt good for a bank",1
2019,poor,1
2019,It's really good.,5
2019,Good..,4
2019,"👍👍👍, setting it up was easy especially recieving codes via mail and not just on phone.",5
2019,Zenith valid app,5
2019,using the app has made transactions easier for me as most times I do it from my comfort zone.,4
2019,this application is very nice to me Im really enjoiying it,5
2019,Awesome 😍👍,5
2019,Great app,5
2019,It doesn't have lot of features.,3
2019,Best mobile app ever reliable and easy,5
2019,I think it's help me to get fast budget,5
2019,Awesome,5
2019,Wen u want to input ur dob as a new user it switch off,2
2019,good,4
2019,l love this app zenith bank u guys are the best,5
2019,It's an amazing app to use,5
2019,"I love zenith a lot, because they are always reliable unlike UBA😂😂😂",5
2019,this app is awesome never had anything to complain about it makes my e banking easier,5
2019,nice,5
2019,This app is the best and most secured app ever for transferring money zenith Bank you are too much,5
2019,It's amazing,5
2019,okay,5
2019,Fantastic Service,5
2019,"The app give problem always, it always says i should register my new device since have done before",3
2019,nice,5
2019,l love it only that you can use to do internet banking.,4
2019,The app is wonderful,5
2019,I love this app easy to use.,4
2019,I've not seen an app to that suits every weather,5
2019,nice,5
2019,Nice,4
2019,very perfect and faster,5
2019,Very reliable,5
2019,Great experience using this App,5
2019,good,5
2019,smooth and lovely,5
2019,just getting started,5
2019,woww,5
2019,"Very bad app.... Dear zenith bank, u need to upgrade this app",1
2019,nice,5
2019,works perfectly,5
2019,"The app is not giving details of how am sending money or buy recharge cards, please upgrade",1
2019,why cant I download the app,1
2019,why do you charge me stamp duty every time I receive alert? This is not applicable to other banks please rectify it.,1
2019,cool app,5
2019,Excellent,5
2019,Just download will try and see if it's working good enough,3
2019,good,5
2019,good,4
2019,good performance,5
2019,The best app. simply simple.,5
2019,it's wonderful it's d best,5
2019,Good and accurate banking,5
2019,ok,5
2019,Ever since I downloaded this very app It's seems not to be that easy for me doing transfer I can't even recharge with it talk more of transfer Please #zenithbankplc I need help,3
2019,you're doing buuh in jk payments s fse ve,2
2019,It 😎 cool,1
2019,I will cfvy?hope y5,2
2019,good,5
2019,nice,3
2019,I need more help on this app,4
2019,very easy to use,5
2019,sharp sharp bank I love zenith bank,1
2019,I must commend zenith for this app I would have love to give you guys a 5 star rating but but there is this 1 tiny thing I don't like about the app and that is the fact that it doesn't have a space for message to chat up a zenith bank representative if there is something wrong with a transactions I would need to start calling and that takes time but if there is a platform to chat up 1 of guys handling online transactions it would be a 5 star for me hope you update this feature,4
2019,satisfactory,5
2019,excellent. In each transaction the customers balance is shown. other banks app don't do this.,5
2019,nice app i like it,5
2019,Zenith bank is the best so far i enjoyed banking with them,5
2019,is not working,1
2019,awesome,5
2019,cool app . you guys should improve on the graphical interface....,5
2019,First time logging in you gave a password which other pass word are you asking for....for days now can't assess my bank online..let me close this acct.,1
2019,"This app just really sucks. I've been trying to initiate a transfer, but it's telling me to dial a code with the last 6 digits of my ATM card. I've been doing that, but it's been teling me is error. What's the use of the application if you can't transfer via it?",2
2019,"This app isn't good at all.. No need to download it, just a waste of bundle",1
2019,Excellent,5
2019,mobile banking profile not active,1
2019,keeps sending error message that my banking profile is not active,1
2019,u person should include ESUSU and requesting new card in next update,3
2019,"love the app,very easy to use!",5
2019,"app get stuck at 98%, will not complete download. please resolve it.",3
2019,"Very Easy to Use, And helpful too.",5
2019,outstanding,5
2019,"I can't seem to understand why some people are not content with what this app has to offer. As far as I am concerned, the app has met and still meets my basic banking needs. Zenith Bank, well done guys.",5
2019,Very poorly designed application. Almost all features are not working.,1
2019,Nice Very Helping App,5
2019,Good,5
2019,"zenith bank, I have been trying to install your mobile app for days now, but to no avail. you people should pls work on it coz I am indeed not happy about that. I am a new customer to ur bank and so not expecting this messy network issues from ur bank. I have heard a lot good about ur bank and so I expect to taste that goodness myself. Thank you as I anticipate your quick response to the network issues",1
2019,nice,3
2019,Greatly,5
2019,It's ok,4
2019,Good Operational experience. But improve the UI. The UI is not aesthetically pleasing. An aesthically pleasing UI encourages people to use the app more & spend more time on it. I can help with that.,3
2019,cool,5
2019,its amaizing,5
2019,Great.,5
2019,"highly disappointed in this app, I've bee trying to log in to the app for months now yet it keeps telling me ""your request was not processed, kindly contact admin"". seriously I'm disappointed in the app",1
2019,best bank,5
2019,its stew!!!,5
2019,Luv diz app,5
2019,good,5
2019,not yet used but believe it's ok,5
2019,Customer Friendly. Best online banking interface,5
2019,It has been wonderful since I started using the application,5
2019,very good,5
2019,good app,5
2019,easy to use,5
2019,so helpful,5
2019,good,4
2019,"I've been reading other people's comment and I most say, I'm really disappointed on what I've read. Someone should please tell me which other banking app is better and trustworthy. I've been using this app ever since it came out as a wallet. Life became much stress free when the mobile app came out. For me it's the best and it's number 1 any day any time.",5
2019,it really cool,5
2019,is telling me Zenith bank is unfortunately stop i downloaded it again still the same things. am tired of all this,5
2019,Very easy and useful saves time going to the bank❤❤❤,5
2019,"It actually worth 5 stars though, but this app need to be updated with more added features in it and for it to work smoothly and superfast too.A Zenith amiable customer.Thanks for your anticipation.",5
2019,"basic interface, but also has the easiest functions",5
2019,awful,1
2019,top notch service!!,5
2019,"nice app, but I need more features",4
2019,it's ok,5
2019,awesome,5
2019,good,5
2019,it's very easy to use,5
2019,the app keep asking me to register on a new device when in fact i didnt change my device. i have had to uninstall and reinstall like a few times this year. Think the app might have a bug or something,2
2019,How to join account in the app,1
2019,I have nothing to say now,5
2019,Very understanding.. Follow the little steps ur were u aim to be,4
2019,Using this app has been amazing as Zenith bank user,5
2019,Good,5
2019,Always asking for bvm .......Kindly hell am in Libya Arab country,1
2019,good,5
2019,This is the most useless app I have downloaded. what is the use of it if you can't access and log on to the app,1
2019,I love it,5
2019,"This is the best Bank App ive used. I was previously stuck with just the UBA app, it was so slow, I do all my transactions with this Zenith app cos it is so much faster than the rest!",5
2019,pls zenith bank why cant i access the app each time i try to open the app it will tell me to register my device after that an otp will be send to my alertz number which i used in the registration process but do my greatest surprise after registering i cannot use the app it will tell me to register my device again .pls u guys should do something about it have called customer care which i waited for 30 min but still no improvement i cant used my app .pls help,2
2019,very good and usefull,5
2019,Nice,5
2019,exceptional,5
2019,"this app has been alot more of a problem lately. i get the notification to register the app eavh time i try to login. for each use; i have to uninstall and reinstall, after putting restating my phone several times. i use a Nokia 6, Android one OS. kindly see to this problem. zenith is far bigger than this",1
2019,This app doesn't work at all. i have never been able to logon.,2
2019,great,5
2019,"I've been unable to use my mobile app. Whenever I register, I am asked for my account no which I insert, an OTP is sent which I also insert and I am asked for a login which I create but when I click OK to proceed, I am told that my mobile banking app profile does not exist & I am given zenith numbers to call. I called & spoke with an agent who told me that I needed to register using the app. I deleted & downloaded the app again but still the same issue. HELP ME!!!!",1
2019,i cant recharge airtime from the bank,1
2019,"i jes downloaded this app in vain,,i cant register my acct at all",1
2019,the helps me alot,5
2019,Its okay and secure,3
2019,the app works fine but the interface is just too basic... like i was expecting something better with more features from a bank like zenith.. I don't really want to compare to other Banks but i think u guys should see how other banks' Mobile apps looking like and try to do better with yours,2
2019,It is a very nice app... it alleivates stress and pressure standing on bank queues. also very easy to use,4
2019,Best app ever!,5
2019,It doesn't even work at all. Like am tired of trying to Register. Please create an app customers can use. Other banks have good apps. This app is so so inconveniencing really. Try and update please...😢😢,1
2019,why can't I jst simply do transfers with the app like all other Bank's app do... Even airtime I can't purchase I'll be referred to USSD code,2
2019,Very good app,5
2019,Remarkable user experience. Tailored for all purpose.,5
2019,An excellent ap,5
2019,very easy to use and very interactive,5
2019,"Nice and very helpful. Secure too, I'll say. EMMOHAS",4
2019,"I have been trying to register on this app for 2 days now, still no luck, can't even find the internet banking user and non- internet banking user sign up page, please you guys should work on that else it would be traumatizing new users like us. like seriously the app sucks and i am sick and tired of unistalling and installing to register and transact",1
2019,wow,5
2019,great experience,5
2019,"it doesn't work on my cubot none plus, can the version be upgraded. Thanks",4
2019,wow,5
2019,I came back to Nigeria for vacation from the US and my friend told me to make an account online. the app continues to close with my phone (OnePlus 6t) and i don't have time to go to the bank. i will find an alternative bank to use,1
2019,wow not a single good review,1
2019,Better,5
2019,"Admin, I've been trying to download this app since, all I get as a reply is, the app is not optimized for my device which is galaxy tab e. I need to use mobile banking urgently, pls do something.",1
2019,so far so good,4
2019,my acccount number,1
2019,This app is not helpful at all. I have been trying to make a transaction for over 10 hours now with no success. It keeps sending the confirmation code to my mobile number and when i follow the prompt it says 'could not find transaction map details'. What does that even mean? I just opened an account with zenith and i have to say this is definitely not a way to win customers over.,1
2019,i hate this app cant do mobile transfer,5
2019,this App is awesome .,5
2018,Safe and Easy to access,5
2018,this is good very good indeed i love it i find it very easy to use,5
2018,Best app ever,5
2018,This app is amazing. Fast and secure. I recommend it for you to download and start your doing your transactions.,5
2018,pls help me install zenith application,5
2018,nice,5
2018,unable to register. The app sucks,1
2018,this app is excellent,5
2018,this app is the worst bank app on my phone. it disappoints especially at point of need. please work on it,1
2018,"I've not been able to use this App since I downloaded it... keeps showing ""network error"". Please do something about it because it's useless to have an App but can't make use of it.",1
2018,Hausa,5
2018,what is happening to this app now..I can't even log in anymore..is telling me service and network error for why...you people really need to ask Fcmb how dey did theirs for serious improvements haba..is really frustrating,1
2018,Easy assess,4
2018,easy to use,3
2018,Great app.,4
2018,it's wonderful,4
2018,"it sucks, been trying to log in since",1
2018,Excellent services,5
2018,Great,5
2018,"So far so good, No abnormality",5
2018,Yasalam,4
2018,Very interested application,5
2018,"Lvly app,thumbs up",4
2018,Very easy to use,5
2018,Good,5
2018,Ok,3
2018,very nice,5
2018,I can't seem to log in anymore .had to delete it,1
2018,"The app is a good example of good experience in mobile banking, however there is still room for improvement.",5
2018,Awesome,4
2018,Wonderful app,5
2018,Good Job...,5
2018,"This system is fantastic,saves time.",5
2018,I want more experience with this app,5
2018,Great!,5
2018,Very good,5
2018,I just love the app so much,5
2018,Perfect,5
2018,U are good,5
2018,This app is awesome.,5
2018,Exceptional,5
2018,"Its good mobile app,use it and enjoy it.",5
2018,Dnt no much abt this as application,3
2018,"Zenith Bank has the worse customer service call center ,been calling for 1week no picking. Too bad",1
2018,Good,5
2018,My apps,5
2018,Nice and helpful,5
2018,Fantastic,5
2018,"Good App, fast and reliable. I love it",5
2018,Satisfactory,5
2018,Everything is perfect,5
2018,"As seen, the features of the app looks promising",5
2018,Kudos,5
2018,App is ok,3
2018,Excellent,5
2018,Superb,5
2018,Extremely excellent,5
2018,"Annoying and frustrating App, downloaded several times and never been able to use it, useless App",1
2018,"Terrible. Doesn't work. For a bank that claims to be the best in the industry, this app is a heap of disappointments. The UI is pathetic and technologically behind on all counts. The functions are limited and lack innovation. I could go on and on, but my deepest frustration right now is that I've been unable to make transfers or airtime recharges for the past two weeks! 2 whole weeks!",1
2018,It's disgusting and disheartening not to be able to access my account. I am not happy.,1
2018,I think good,5
2018,It's very good,5
2018,Best,5
2018,"This app just sucks. I've been trying to log in my mobile account over a week now but nothing is working just showing network error. I've uninstalled the app, cleared app information on my phone severally and reinstalled still not working. If this is a technical issue, it should be resolved by now. Come on zenith bank... Prove the name you claim or lose all your customers.",1
2018,"I love this app so much, especially the statement of account that it comes, I can easily check my transaction for the months without going to the Bank, thank you zenith.",5
2018,Good,5
2018,The worst Banking app in the history of banking apps. It is so poor and complicated. Does not complete a transcation. Totally useless. There should be an awareness to tell people never to waste data to download this app. Very very disappointed in zenith bank.,1
2018,It keeps saying that I need to register device,1
2018,I can't even check my previous transactions,1
2018,Splendid,5
2018,Good application,5
2018,Good luck,5
2018,Is the best for transaction,4
2018,This app is de best ever,5
2018,It easy and fast to use,5
2018,Good fast and easy to use,5
2018,Cool,5
2018,Nice one,3
2018,Love zenith bank,5
2018,Very lovely app,5
2018,The app is very ok,5
2018,"I am really disappointed with the app. How can I not use my phone for the app., is always telling me network error. I don't understand. I called the customer service which was not even toll free, they told me it was my area, haba! U guys should do something urgently. So if one gets a new phone, app will be useless. I was asked to send an email, but it keeps bouncing back. This is not a joke. We ur customers need a help here. Am really getting irritated.",2
2018,Love it,5
2018,The app is very simple to use,5
2018,Kindly add to your autentification.. Finger print,2
2018,Playing,5
2018,It's a great app,5
2018,Simple and efficient. Straight to the point..,5
2018,Nice app,5
2018,"Hi, am very displeased with the recent developments following the inability of the zenith Mobile App to register on my Android phone and the most annoying part is that it takes forever to get in touch with your supposedly 24 service reps at my phone credit expense too. No results no compensation!",1
2018,Nice,5
2018,Its great,5
2018,Very good,5
2018,It does not have a buy data option,3
2018,User friendly,5
2018,Good App!,5
2018,Nice,4
2018,It is very good and important,5
2018,Is d best app for easy banking,5
2018,"Why is Zenith like this today being Sunday 11th November 2018? For the past 6 Hours now I've been trying to log into my mobile banking app and kept showing error..error...error. Called customer care and was told, the is a current upgrade going on and all systems are down! UPGRADE IN THE DAY TIME FOR CHRIST SAKE! What the hell! Can't this so called-taking forever upgrade be done in the night when there's less traffic, knowing fully well that lots of people would like to do one transaction or the other in the day time. You guys have no single idea of how much, coupled with the trust and high esteem we have for this bank being lost gradually. Tell me why I shouldn't use GTBank with their topnotch internet/mobile banking experience?",1
2018,Easy to use,5
2018,Very good,5
2018,Dream bank ever,5
2018,Really nice app,3
2018,Nice financial aid,5
2018,No mail response,3
2018,My Bank Is The Best,5
2018,Upgrade required,5
2018,Just make it a little faster than it is now.,5
2018,It make thing's faster and easy,5
2018,Nice app,5
2018,"I just started using zenith bank but I am not enjoying the Internet banking at all, it's rubbish can transfer on it",1
2018,"The app is good, I love it",5
2018,Great application,4
2018,Can be very unreliable when you just can't login sometimes.,1
2018,You earned a 4 stars from me why because i couldn't subscribe my Gotv max with this app. It only show Gotv plus which isn't nice. Please work on it and after that I rate it 5 stars,4
2018,Good and fast app,5
2018,Is not installed,1
2018,"Zenith Bank is d best so far ,its just dat they dnt grant loan",5
2018,It makes transfer so easy to me,5
2018,I like it,5
2018,It feels good banking with Zenith.,5
2018,It's great,5
2018,Wonderful,5
2018,"A smart app, easy to use conveniently and helpful",4
2018,"It's very easy to use. I have not encountered any form of crash, and it's easy for Bill payment",4
2018,Easy,5
2018,Good for transaction,5
2018,The app is good,5
2018,I have been using zenith mobile apps for a while now but ever since they upgrade the apps and I update my the apps has been giving me problem each time I try to login they told me network error I have also delete my phone restore the phone back and up till now I'm still receiving that same error so you guys should try to get rid of this network error that is coming up on this application,1
2018,Thank you for making banking and payment eazy,5
2018,Please I need costumer care services I have students account an I want to start putting money inside I don't know how to do it cause am in abord,5
2018,Fair,5
2018,Nice,5
2018,I think it's quite a handy app,4
2018,This app is getting 3 stars from me because I can't transfer money to my saved beneficiaries without retyping their details again. The only thing I can do when I go to settings>saved beneficiaries is to delete and remember their details. That kind of kills the purpose of saved beneficiaries. I was thinking the new update will fix that but it didn't.,3
2018,Love my bank,5
2018,Good one,5
2018,This application is good.,5
2018,Very good,5
2018,I think its facilitate my banking transactions,4
2018,"please please you guys need to have a way we can chat somebody up of we have a complain on the Mobile App. I did a EKO DISCO PREPAID yesterday night. You debited me but I didn't get the token am supposed to get but I was debited. Please look into this, if your Mobile App is not good why recommend it. Refund me or send the token please",1
2018,Great app,5
2018,Luv it don't have much to say but it's really a cool and interesting app.,5
2018,"I am big fan of Zenith bank for a very long time now even before I got there account. Whenever I log on to this app, I just ask my self if this app is really from the Zenith bank I know ? This app does not portray the Zenith bank I know for leadership in technical advancement in the banking industry. Could it be that their I.T manager does not have this app? For me, is a scrap. Very poor interface and lots of performance degradation.",1
2018,It's good,5
2018,It for all,5
2018,Nice experience using the app,4
2018,They withdrew 3500 from my account for no reason I don't know why they did that what a bank oh my God,1
2018,Good,5
2018,The best mobile banking app,5
2018,Good,5
2018,Please you guys should stop removing money from my account for no reason if I come back to Nigeria I won't take it with you guys,1
2018,Awesome,5
2018,Just bad,1
2018,This app is really good,5
2018,Great app,5
2018,Easy to use unlike other Banks app,5
2018,Its fine,5
2018,Its cool,5
2018,Great app,5
2018,Good,4
2018,"Excellent app, it hasnt disappointed me yet, as long as there is data on my phone, it responds to all my transfers immediately",5
2018,Nice,5
2018,Best mobile app ever used,5
2018,"I've only been inside the bank building less than 5 times,2 of which involved opening my acc & collecting my ATM. The rest is of my activities is done on the app,that's how efficient the app is.",5
2018,Nice app,5
2018,It's shows network error,5
2018,Why did they restrict my account? This stuff is giving me unnecessary stress,4
2018,It's easy to use compare to other banks app,3
2018,Good,5
2018,Good,5
2018,I hate it cos its not working on my phone,1
2018,This app interface is so UGLY........ not user friendly.. Rating minus o,1
2018,Simply amazing.,5
2018,Really good,5
2018,Simply cool app,5
2018,Its amazing,5
2018,I love the app. I don't face difficulties to make transfers. But can we have provision for account officer ZBN?,5
2018,Satisfactory,5
2018,Good banking experience,3
2018,Naass,5
2018,Very smart. easy and reliable. I can't do without it,5
2018,Best app,5
2018,Ok,3
2018,"I have been using his app for some time and it has been working well. But all of a sudden, it just stopped working! All it does when I want to log in, it tells me ""network error"". I contacted the customer care, they told me to uninstall, reinstall, reregister, but I did all that, nothing works again. They still told me that they will remove my previous record and that I should reregister, still, I did it, nothing! As at now my Zenith app is useless to me! I can't still use the *966# feature. It tells me to provide pin, I did, but it will either freeze, or tell me that it can't open. Seriously, I'm tired! If there is anything that can be done to help me, please, HELP!!!",2
2018,What we need Zenith bank to update is enabling checking of statement of account from the mobile app. Other banks are doing this. I don't need to go down to one of your offices before getting statement of my account. Please work on this in the next update.,3
2018,I think is helpful,5
2018,Very good and So fast. This is a nice One.,5
2018,I love this app,5
2018,The app is great,5
2018,I can't even register after downloading. Keeps telling me no network,1
2018,"Very useless... App is too complicate.. Work on this. I tried to make a transfer..just transfer.. They're telling me to dial a code that doesn't work... Rubbish ,,😒😒😒",1
2018,I love ZENITH Bank,5
2018,Cool,5
2018,Very useful,5
2018,"For a bank so large, their internet banking app is appalling.",1
2018,Nik,5
2018,This App has been wonderfully helpful to me in all my transactions. Making my visits to the bank infinitesimally reduced to once in a blue moon. Thanks to Zenith developers.,5
2018,It's convenient to use,5
2018,D app is nice but would be nice if it can be authenticated with finger print,4
2018,Lovely,5
2018,Very awesome,5
2018,I think dt this bank is the best,5
2018,Nice one from Zenith,5
2018,I love this app,5
2018,It's cool,5
2018,Good to download,5
2018,Nice app,5
2018,Good,5
2018,Classic app designed for internet banking and it is just as effective.,5
2018,Is not funny anymore I have complained about my just giving network error issue all they told me to do I have done and yet keeps giving network error.,1
2018,Good,5
2018,A great bank,5
2018,OK o,5
2018,I don see,5
2018,Good app,5
2018,Its always hard to log in I have to uninstall the app and download a new one anytime I need to do a transaction,3
2018,Great App,4
2018,Easy access,5
2018,"Can't do a simple transfer to other banks, they always tell me to do zenith to zenith transfer...it's so disappointing.",1
2018,Its cool,5
2018,That is good,5
2018,Reliable App. Thanks to zenith bank,5
2018,It fast and convenient really helpful.,5
2018,I couldn't do a simple transfer to an account in another bank!,1
2018,Good,5
2018,thank for the creation of the app,5
2018,I loved it,5
2018,Very nice and easy. Also effective and security is 100percent sure,5
2018,Good enough but can be better,4
2018,Its perfect,4
2018,"The Zenith Mobile Banking app is a user-friendly one which I've enjoyed using uptil your recent upgrade....Since the upgrade, the app only opens to the registration page, after which it gives a ""network error"" .message and crashs!! Please rectify this bug. Also, introduce the finger print functionality.",3
2018,Good,5
2018,I don't understand what you mean by pay day loan,5
2018,Time saving,5
2018,The charges on this platform too high,5
2018,"I think you should improve in the App features.. Its will be nice if u can add transaction history, so we can trace our transactions.",3
2018,Add more security measures,5
2018,Good,5
2018,Fine enough,5
2018,His very nice,5
2018,Nicely done and very easy to use,4
2018,Really cool,4
2018,Nice app,4
2018,It easy and nice,5
2018,Wonderful app,5
2018,Very supperb...,5
2018,Ok,4
2018,I love this app,5
2018,Love It,5
2018,"Very Terrible lately.. I'm uninstalling till you improve. Can't load bet funding, can't login. Always replying error and closes at interval",1
2018,Best banking apps so far.,5
2018,I just like it,5
2018,"Pls work on the app. The response I received is ""account restricted"" despite successful transactions on ATM. Besides, The interface need improvement",2
2018,Lovely,5
2018,Rubbish,1
2018,Good,5
2018,Awesome in short,5
2018,It is cool with me,5
2018,Good,5
2018,The app is kool now. I think this mobile app should be made to work like the browser. Except maybe the staff dont understand it,4
2018,"The app closes when I click on the date of birth field, during the registration process...pls fix it",2
2018,I love this,5
2018,Nice app,5
2018,Fantastic,5
2018,Good,5
2018,I love the site,5
2018,Excellent,5
2018,It's great,5
2018,They are so hopeless in term of customer care. I even wish to transfer all my money out of the bank.,1
2018,Fantastic,5
2018,It's frustrating anytime I want to make transfer. You can hardly make 5 successful transactions without the app crashing. It will show network error and I will be debited. Any little fluctuations in network it log you out.,1
2018,Best banking app ever... Thumb up,5
2018,"If I could I will give this app a zero rating I was helpless during the holiday and needed to buy airtime and do some transfers all to no avail. I could neither use my mobile ussd nor the mobile app. Zenith bank is completely hopeless not to talk of their customer care, the lady I chatted with online ignored me for minutes and didn't even bother to help me find a solution.",1
2018,It's nice but I need zenith intrnate banking app where I can be using my token,5
2018,"It's good, but am finding it difficult to login of late",4
2018,This app is great. I can do all my banking stuff on my phone. I say good buy to bank branch.,5
2018,"The app is very good for financial transactions on the go anytime and 
anywhere",5
2018,It is a great app. Easy to navigate and user-friendly.,5
2018,"Unreliable app that can't transfer more than ₦100,000, is that one mobile 
app? Sad..!",5
2018,"Zenith mobile app is too hot to ignore, just the best. So beautiful, simple 
and smart",5
2018,I can't just activate it with my account,1
2018,"The app is disappointing It asks for my date of birth and crashes everytime 
I try to register my dob",1
2018,Very nice,5
2018,It is very good,5
2018,I think I love dis app,5
2018,Am Happy that am part of zenith customer,5
2018,You guys need to increase the amount of transfer one can make in a day.,2
2018,"Very easy and convenient. But can you please have a way to generate receipt 
after transaction.",5
2018,Great app,5
2018,Great application indeed but further improvements can be made thank you,5
2018,Loving it,5
2018,Nice app for mobile banking. Please increase transfer limit.,5
2018,It's nice,5
2018,It a very cool mobile app.,5
2018,"This app version is too old compared to other banks I just opened a zenith 
bank account last week and downloaded their app, imagine my surprise when i 
realised they don't have biometric log in😥 So many errors while trying to 
do one thing or the order! From a bank that claims to be the best, I'm 
woefully disappointed🤦‍♀️",1
2018,The best,5
2018,a simple but great app. works well,5
2018,Poor networks,5
2018,It's cool And excellent,5
2018,"Was not able to print my account statement. This feature should be included 
so account statement can be view, specify period and export to other format 
that is printable.",4
2018,Very convenient to use presently.,5
2018,It's nice Very easy to use No stress,4
2018,"Since the last update, this app can't login any more for over a week now, i 
even cleared cache and data just to reset it but the issue remains same.",2
2018,Very easy to download without hassle & quick to access it mind blowing,5
2018,It good,4
2018,Love it.... makes life a whole lot easier!,5
2018,I love the app,5
2018,Greatful,5
2018,I love the app,5
2018,Improve more,3
2018,Best app tho,5
2018,Trashy,1
2018,"I can't believe this update did not include the fingerprint login and 
authorisation feature. It's a waste of data. Please add something 
technologically useful in your next update. Meanwhile, the app has refused 
to open since I updated!!",4
2018,I can't make any transactions on it,2
2018,Its frustrating to use this app,1
2018,A good mobile banking app 👍👍👌👌,5
2018,Awesome,5
2018,Its a good app,5
2018,Thanks for the app,5
2018,Excellent,5
2018,It is very good,5
2018,Good,4
2018,Provide the answers,5
2018,"It's a great app, BUT I THINK IT WILL BE BETTER WITH THE INTRODUCTION OF 
FINGERPRINT FUNCTIONALITY.. IN FACT, I NEED FINGERPRINT MORE THAN ANY OTHER 
THING",3
2018,Thrash,1
2018,"I was enjoying the App until the last so called upgrade forcing the app on 
my qwerty keyboard",1
2018,"I had to write a review. The User interface of this app is the worst that 
exist anywhere. I thought the functionality of it will knock out its whack 
UI. But No, they describe their own error messages like its your fault e.g 
Network Error, activate your mobile no...when I need to try ten more times 
to login successfully. Good side, my transactions have not stuck yet. 
Please Zenith catch up. Thanks",1
2018,THE BEST FUNCTIONAL BANK IN THE WHOLE WORLDWIDE,5
2018,Zenith bank is my preferred bank😉,5
2018,"I updated the APP few days ago but I can't log on through the QWERTY it 
keeps asking for password and token whereas I'm non internet banking user I 
normally login with just my digits password ..my question is, how do I 
login with my 6 digits password only because I don't use token?",3
2018,Great App. I m proud of my bank Zenith. Thumbs Up for you guys,5
2018,Zenith bank mobile app is best .....very fast,5
2018,Really nice idea with the new QWERTY banking app... Keep it up...,5
2018,Excellent,5
2018,Good for me,5
2018,It's just stopping on its own,1
2018,"It's a nice mobile banking app but I think thumbprint feature should be 
included in the next update.",4
2018,Cool,4
2018,Thank you Zenith Bank,5
2018,Worst app. Always gives error,1
2018,Bad,5
2018,This app is just the best,4
2018,The app is good,5
2018,D best Mobile App ever,5
2018,Go to improve on app download.,5
2018,It's perfect.,5
2018,Amazing,5
2018,Banking made easy,5
2018,Its great,5
2018,Good,5
2018,Love it,5
2018,I just like the App.,4
2018,It is good nd easy to use,5
2018,"I get check internet connection response wen i have an active internet... 
Please rectify...",3
2018,"Best Banking app ever, the simplicity is awesome",5
2018,"Like the app, but this log me out often, that I have to register the 
device, again many times in a week",5
2018,I like it,5
2018,Worst app ever,1
2018,You guys are really genius,5
2018,Very good app.. Reasonable size and functionality,5
2018,Zenith is the best ever,5
2018,"Nice app for ebanking. However, the #100,000= maximum daily transfer 
remains a challenge to users like myself who finds the token inconvenient 
to carry around",4
2018,This app Is just good,5
2018,Its superb,5
2018,It's good but there's room for improvement,5
2018,I okay with that,5
2018,Good app it work's fine,5
2018,It is wow,5
2018,The app is the best,5
2018,No receipt after payment,2
2018,Nice,4
2018,It fastest way of communicating,5
2018,It's nice,5
2018,I like the apps is good,5
2018,Better than the rest!,5
2018,Good and Nice,5
2018,Nice,5
2018,"It's fast, safe & durable",5
2018,Very easy to use.,5
2018,Perfect,5
2018,The app is good though a times little problem is always encounter.,4
2018,Nice app. Love it,5
2018,"Let there be provision in the new update to save account numbers that I 
always transfer money.",3
2018,It's good,5
2018,Reliable apt,4
2018,Great App... i am a happy customer,5
2018,Great app,5
2018,"It's Zenith or nothing but together we can improve in ""our"" best interest. 
Thanks.",5
2018,Good,5
2018,I have been trying to register but it refuses to send onetime password,1
2018,"This app is cumbersome to use, I have not done any transaction successfully 
since I opened my account and downloaded the app.",1
2018,Very useless app. Very disappointing that you hardly log in when you want.,1
2018,One of the best apps suitable for the modern  day banking.The operation is easy and simple.Very pleasing to the fingertips.Highly recommended for serious individuals who values technology and innovation.,5
2018,Best among the rest,5
2018,It's nice using this app,2
2018,Excellent.,5
2018,Faster n smooth,5
2018,Greatly nice,5
2018,It's better than Ecobank App,3
2018,Fair,5
2018,You all dont want to say hello to Gaye Olosho,4
2018,This app requires 6 digit password which is far too much.,3
2018,Fast and efficient,5
2018,Its too slow and please make it easier to log into,3
2018,Really good,5
2018,"The app is not so bad, but the customer service is so bad",3
2018,Good app,5
2018,Zenith app is excellent,5
2018,Better services,5
2018,Love the mobile app,5
2018,I makes Bank transactions easy,5
2018,Great app,5
2018,Great App,5
2018,It's okay,3
2018,Wonderful app,5
2018,Very poor user experience. Some features are not working. Please update.,2
2018,Its perfect,5
2018,Best bank,4
2018,Not bad,4
2018,Easy in making transactions and other related enquiries,4
2018,It is good,5
2018,Good,5
2018,Great app,5
2018,"Pls next update should include fingerprint login and save receivers 
name/account number options like Fidelity Mobile app... Keep up the work",3
2018,Excellent job,5
2018,I want tran sfer but it not going,4
2018,Simply reliable to use and understand with easy going features,5
2018,Gud,5
2018,Just perfect,5
2018,"The app is easy to use but I abandoned using it due to the fact that it 
doesn't generate Receipt when payment is made and the message that states 
the transfer is successful also has the account balance, hence couldn't be 
screen grabbed. They should work on that please.",2
2018,I'm finding it difficult to install it on my phone,4
2018,cool,5
2018,Simply the best app,5
2018,"Well done programmer, but must I send d code before transfering. I have to 
write out the code before I can send. It should be made easier",2
2018,Pls ensure security of customer's account,5
2018,Well done app,5
2018,This app is very helpful,5
2018,"This app is very poor.... I expected more from this Bank Pls update this 
app You're making me wish I had an Access Bank account instead because that 
app is beautiful compared to this garbage you guys call an app I even had 
to come back and check to see if this was the official Zenith Bank app cuz 
it looked like a very fake thing Pls update this app It is SEVERELY outdated",1
2018,Quick!,4
2018,"The app is ok, the only problem I have is that it doesn't ask fo update it 
just says register your device when i try to login and after I waste my 
data to update it was still says the same thing. The only way I get it to 
work is to delete and reinstall",3
2018,"Useful app. Though I can save accounts I transfer to, I cannot used the 
saved data unless I copy it out and retype it each time. There should 
include a way of selecting the already saved numbers and using them, if 
not, why save them at all?",4
2018,"Guys what's wrong? I can't see my account activity, each time I try, the 
app crashes. Please fix ASAP so you can get your five star back",5
2018,It's okay,3
2018,"Great app, but I wish I can download and share my transactions receipt.",5
2018,It's nice,4
2018,More,3
2018,Very special to me,5
2018,Good app,5
2018,Perfect mobile banking app,5
2018,Excellent,5
2018,Small but might,5
2018,Fantastico,5
2018,"I have been banking with Zenith Bank for quite a while now and particularly 
using the mobile App. I would say that the app is good and very convenient 
to use . I would recommend it to all those who are computer and Internet 
literate.",4
2018,This version is outdated new one is required please do it. Ensure the next version is more attractive to customers,1
2018,Great way to save time,5
2018,"Love the bank but disappointed. Expected more from Zenith bank. Why is it a 
mobile app if I can't transfer without using the code?. That is not how 
mobile banking works with other banks. Pls Zenith bank work on it. Thanks.",1
2018,"Nice app, liked it",4
2018,Great,5
2018,Good but the fonts are too big,5
2018,Its Good,5
2018,"Using the app at first was very Ok, until recently when I log in my account detail it's keep displaying REGISTER YOUR ACCOUNT...  I have Register it more than  twice and it's keep displaying same thing, please ZENITH BANK OF NIGERIA kindly work on it thank you,  your Bank is the Best...",3
2018,Very okay,5
2018,I know to it,3
2018,Its awesome,5
2018,I just love the app,5
2018,Wonderful,5
2018,It is a very effective app and it is always available.,5
2018,Wowi this app is ezy used  Transfer money  Send money  Card mtn airtal  And ezy banking thanks  Mr. Zenith,5
2018,Very nice,4
2018,I have not been able to operate /activate mobile banking despite all efforts to do this. I want an easy way out.,1
2018,"Kudos to the app developer, it's so user friendly",5
2018,Restoration of my account,4
2018,Very effective and easy to use,5
2018,Good,4
2018,Very nice app,5
2018,Very good app.....,5
2018,Good,5
2018,its cool,5
2018,Great app but having some issues with the login as of late,3
2018,I fill happy,5
2018,The application is not cost intensive.Especially with charges not unless when I want to transfer cash..In all is very effective..,5
2018,Very very helpful.,5
2018,Seems okay,3
2018,Raphael Raphael,5
2018,Very much easier,5
2018,Great app,5
2018,Nice,4
2018,I think its perfect for use in almost all cases.,5
2018,Like bank like app. Very fast and accurate,5
2018,Good,5
2018,Cool,5
2018,Nice one,5
2018,"This app is giving me trouble, always saying I should register my device, even when I unstalled the app and install again. After a few days of another registration,  the app will stop working and start saying *Register your device* please something needs to be done, I'm tied of everyday register your device in the same phone in the same app.",3
2018,"Its efficient, easy to use, quick one of the best or maybe even the best",4
2018,It is good for me,5
2018,,2
2018,Okay,5
2018,Great App,5
2018,I can't even register my account... As a new user can't login... Useless app.,1
2018,Excellent...,5
2018,Cool,5
2018,Great app,5
2018,It's working well,5
2018,It quiet fast and reliable,5
2018,I think the app is ok Because it is built to my satisfaction. It helps my banking faster and i love it.,5
2018,This is another plus from Zenith bank.,5
2018,This app works perfectly and it is easy to use,5
2018,Its not fast,1
2018,It's cool to us,5
2018,It good and safe,5
2018,It's not down loading,5
2018,Emma Dollar return loading,5
2018,You still have alot to do on transfer on mobile devices.,5
2018,Lovely,5
2018,This days It fails to recognise my Mobile Data internet connection. It always ask me to check internet connection,5
2018,Please make the 'scan to pay' option available on the new app. Keep getting messages of the updated apl with it buh cant see the option once updated,3
2018,"Excellent, user friendly.",5
2018,Good,4
2018,Nice  😁,5
2018,Great,2
2018,Cool,5
2018,Nice apps,5
2018,Excellent,5
2018,Awesome,3
2018,The User Interface needs to be improved. The user experience is not so great,1
2018,The app is okay,5
2018,Great at doing all my banking transactions,5
2018,I like to,5
2018,it's just wonderful,5
2018,,5
2018,Just perfect for me.,5
2018,Good,4
2018,I want to use it for fast withdraw,5
2018,I think this is good,5
2018,Confirm,5
2018,Gud,5
2018,Too much,5
2018,Am very enjoyable with the zenith bank Mobile App,5
2018,Its reliable and stressfree....,5
2018,I love the idea of forget details in the app 👍👍👍👍👍,5
2018,Gud,5
2018,I love it so much,5
2018,Its Such a seamless app. Does the job without hassle,5
2018,"Your updates makes the app too slow to login, it takes minimum of 2 minutes to login, please work on it.",2
2018,Amazing app. U guys did a great job. Super proud,5
2018,"Dis app is so good, love everything about it. The travel and leisure seems a little bit terrible on android. It shows very well on my iOS. Pls work on this so that booking of hotels and airlines can be more easier.",5
2018,Awesome,4
2018,Cool,4
2018,No costumer care line it's too bad,1
2018,Good,4
2018,Its really eazy,5
2018,Okay for basic cash transaction,4
2018,A great banking solution. Thumbs up!,5
2018,AWESOME,4
2018,Keep it up!,5
2018,Very easy to use...I love it,5
2018,I love zenith and this application,5
2018,It is very simple to  use,5
2018,Good work,3
2018,I hope you very good,5
2018,Very nice,5
2018,Perfect,5
2018,It is very important to us,5
2018,Awesome,5
2018,Impressive and makes financial transaction so easy,5
2018,"The app is one of the best amongs bank apps. Simple to use, fast and on point. You don't need to save a beneficiary account details before sending money to the account. You can send money to an account and decide not to save the account details. Most other apps lack that feature.",5
2018,Good app,5
2018,How can I instantly,5
2018,Nice,5
2018,Super,5
2018,Can I make transaction without having ATM card digits because I don't have ATM,2
2018,The best time,5
2018,Very easy to use,5
2018,very easy,5
2018,Awesome,5
2018,Just good,5
2018,Very good to me,4
2018,Nonsense,1
2018,I love this app because it's de easiest way in banking,5
2018,A way to save,5
2017,It's very good,5
2017,Good and friendly,4
2017,The issue of not been able to pay for dstv box office and all should be resolved,2
2017,It's convenient and I really appreciate the effort of the management of zenith bank for this noble idea! Experience beyond banking!,5
2017,The app is wonderful,5
2017,Highly recommend,5
2017,Below average,5
2017,I love the apps but it is not downloading on my mobile phone,5
2017,Good,5
2017,I love d app it's fun using it I hardly encounter problems when using d app zenith bank number one in africa,5
2017,It’s really a good app for Zenith users.,5
2017,"It's the best banking app I have ever seen,  so fast and reliable.  U need  not go and stand on a long queue  in the  bank to make transactions. I 😍 it",4
2017,Nice,5
2017,"This app is quite good, with an excellent response time, once the internet connection is  fairly stable.",4
2017,Easier than stress,5
2017,I think better,5
2017,I like this app,5
2017,Great application,3
2017,Worst mobile banking ever,1
2017,Account,1
2017,Good,5
2017,Easy to use,5
2017,This app is nice and very easy to use.,4
2017,Great bank,5
2017,Keep up d good work guys,5
2017,It's amazing,5
2017,"this app is really cool for use, easy to make banking services online without going to the bank.",4
2017,It cool,5
2017,It really great,5
2017,Great,5
2017,The app make life easier,5
2017,Near yakowa roads,2
2017,It must be accurate,5
2017,This is awesome work,5
2017,this app is outdated it a shame this app hasn't being updated since.,1
2017,Its cool,5
2017,Waoooow,5
2017,"Great app, please include Lekki toll gate payment option.",5
2017,The app should introduce the fingerprint technology.,3
2017,"Why arent there enough biller options, there should be a way to search for billers",3
2017,Wow,5
2017,Very good,5
2017,Ok,5
2017,I love it,5
2017,Beautiful,5
2017,Excellent.,5
2017,It awesome,5
2017,I can't even use it because it would not download on my Samsung galaxy A5,1
2017,Excellent,5
2017,Fantastically secured app... U receive instant email after logging in & out.,5
2017,Great app one of the best in the industry,5
2017,Good and simple to use,4
2017,"This app is good, it's has make banking faster and easier for me... I personally appreciate this system of Mobile App banking....",5
2017,"Quite a cool app, it's just ok!",3
2017,This is one of the best banking Apps. Keep up the good work,3
2017,It's good though by needs a little upgrading,5
2017,How can I call up the app to get my login page,3
2017,Best bank in the world,5
2017,Cool,5
2017,I love the ZENITHBANK app so much,5
2017,Yes,5
2017,I cannot log in,1
2017,I think the app is pretty good. It helps me carry out e transaction with ease.,5
2017,Very good,5
2017,Helpful,4
2017,Very easy and conveniento to use,5
2017,This app is amazingly user friendly unlike others. Good job zenith bank.,5
2017,Cool,5
2017,"Rubbish, why is it then a mobile banking app? One has to fill a code for a transaction to be completed,  even at that the transaction doesn't go through.  It just a balance enquiry app",1
2017,Very easy to use and registration is very self explanatory,5
2017,Good,5
2017,Best mobile banking app out there. Zenith Bank,5
2017,Nice job,5
2017,Prefect,5
2017,I think it's very helpful and cool,5
2017,Satisfactory,5
2017,It's superb,5
2017,Its ok,5
2017,Perfect bank. I love Zenith bank PLC,5
2017,I love it,5
2017,I am  Happy 4 staying with...,5
2017,User friendly app,5
2017,It is lovely,5
2017,No network From the app each log in trial,1
2017,App is very user friendly,5
2017,Nice,5
2017,Good,5
2017,Luv it,5
2017,"Very easy to use, I like it",5
2017,Its great to use 😆,5
2017,very useful and easy to use,5
2017,Good,5
2017,Your good browser,5
2017,Nice,5
2017,Nice. I just love Zenith Bank since my university days.,5
2017,Very easy to use,5
2017,Great app. Easy and convenient!,4
2017,"Love you zenith bank, you are the best",5
2017,Nice,5
2017,"Good work,  keep riding",5
2017,I think the application is greater,5
2017,Zenith bank is for us,5
2017,Easy and fast,5
2017,It's easy to use and quite safe too.,5
2017,Fresh and good,5
2017,I am still newbie but so far i really love it........... Thumb up,5
2017,Ok,5
2017,Good,5
2017,The App has been of good & additional value in Banking activities. Thanks.,5
2017,Awesome,5
2017,One of a kind,1
2017,It's a nice app and very helpful in online banking,4
2017,Nice app but there's always room for improvements and dynamic changes.,4
2017,This app Is very nice u guy tried a lot in this app and I must confess I really appreciate it Pls keep up the good work hope to see more from u guys,5
2017,I really enjoyed,5
2017,Nice,4
2017,Dagreat,5
2017,"This app is awesome, i love zenith bank",5
2017,Good,5
2017,Good,5
2017,Its a beautiful idea to see that one can stay at home access his or her account .,5
2017,I think is good like it,5
2017,Cool,5
2017,This App is great. I did a setup in the Bathroom and in 4 minutes I could recharge my phone and did other stuffs. Thanks guys. Zenith is actually Zenith in ONLINE BANKING !!!,5
2017,Beautiful App,5
2017,Coolio...,4
2017,Zenith bank has no equal tbh... I have accounts with other banks and the most reliable so far in terms of almost everything is still zenith... keep it up guys👍,5
2017,Nice and good,4
2017,Its very helpful. .i use it to transfer money to any bank in nigeria and its very safe and secured,3
2017,"Just got it,don't know",1
2017,I thank god for my life,5
2017,It is a great application,4
2017,I love the app. Makes banking easy. Zenith my bank I love you guys. Keep winning!,5
2017,Good game,5
2017,Needs more,3
2017,I want to open an account,5
2017,Ok,5
2017,Cool,5
2017,Am much impress about the Zenith services mobile apps.,5
2017,Nice one,5
2017,I love it,5
2017,Nice apps,5
2017,It's okay,4
2017,It's indeed awesome,5
2017,Just saved a friend dat was stranded while traveling with Eazymoney. my friend is very happy now. Tanks Zenith Bank,5
2017,I have problem accessing and downloading the mobile banking app.,2
2017,Makes banking easy. Great and reliable,5
2017,Waste of time,1
2017,Because it's best to send money to family an friend,5
2017,Really nice and helpful,5
2017,"Kudos to zenith bank, best bank so far. Love zenith bank.",5
2017,Is wonderful,5
2017,Nice,5
2017,"Easy to use, i have used it for many transactions. Thanks zenith bank",5
2017,Excellent,5
2017,The best bank app so far... Very easy and secure,5
2017,Loved it,5
2017,With this app everything is possible,5
2017,We need finger print verification for payments. The new way to go. Please upgrade.,4
2017,Very good,5
2017,Easier to use and works perfectly well,4
2017,brilliant,3
2017,Trial,2
2017,A very good app and working so perfect and contains every service I need in it. Thank you so much.,5
2017,Nice app works perfectly,4
2017,Just Perfect,5
2017,It's fantastic,5
2017,Honestly simply the best,5
2017,I love it,5
2017,Its ok,3
2017,I like,5
2017,Good,5
2017,One of the best Bank.,5
2017,I love it,5
2017,Its ok,5
2017,I love this bank,5
2017,Amazing app,5
2017,Am having problem downloading.,5
2017,Awesome,5
2017,Excellent and easy to use,5
2017,I love it,5
2017,This app is awesome,5
2017,Zenith Bank is a wonderful Bank there staffs wonderful other system of operations wonderful.,5
2017,The app has not downloaded yet,5
2017,It's just what you need.,5
2017,Easy to use,5
2017,U guys are smart all done well,4
2017,Best Mobile banking app ever! in 9ja!,5
2017,Excellent,5
2017,Good,5
2017,Lovely,5
2017,This app is not straight head at all. Am unable to make any transaction.,1
2017,Good,5
2017,Create awareness of the app,5
2017,Excellent,5
2017,Good app,5
2017,Very nice,5
2017,"Its a great app, am encouraged with the banks innovation. Question is; I just got my token from my branch. How to I switch to easy money? What is that Activation code?.",4
2017,Very good,5
2017,Nothing,5
2017,It gud,5
2017,Nothing,5
2017,I love it,5
2017,Use the application to have easy access to my bank,5
2017,Always bring error code when I tried to initiate transfer this is not the first mobile app am using but it is definitely the worse,1
2017,It make my transaction Easy....thanks,5
2017,Fantastic design easy and fast,5
2017,Good,5
2017,Helpful anyway,5
2017,Wonderful✨😍,5
2017,Wonderful,5
2017,This Apps is super and very reliable,5
2017,"Wonderful experience since I've been using this app.  This is of Utmost importance,  how do I deactivate my card, the options used to be there before.",5
2017,"Kindly note that i have used a couple of internet banking app, never seen one like this.  This app is a disgrace to Zenith Bank Plc, both as bank and as a financial institution. I think Zenith Bank Plc can do more than this. I don't see why a single registration glitch that is responsible for this complain cannot be fix. Please, kindly work on the registration interface.",1
2017,A great app that enables u to make transactions easily,5
2017,Great app,5
2017,Good,5
2017,"Nice App. But would wish 2 more options  are featured.   1. request  for bank statement for any duration and to be sent to our email. 2. Deposit into your account by simply buying a recharge voucher of any mobile network, input the pin and it's equivalent is credited into the bank account.  You could even get a '7star'.",4
2017,It superb,3
2017,"I love the app is very helpful, and u can use for so many things",5
2017,The app is OK,5
2017,Convenience exemplified.,4
2017,Good,5
2017,So sweet i really like using it,5
2017,,5
2017,Nice,5
2017,Zenith Bank Apps is very good and easy to use,4
2017,This my bank,5
2017,This app is a waste of storage space. What kind of app refers one to dial codes in order to make transactions? This shows the height of uselessness of a bank's app,1
2017,Fantastic,5
2017,Excellent,5
2017,Lovely,5
2017,"The app is sweet, very easy to use... I just want them to keep it updated everytime",5
2017,highly assistive.,5
2017,Very nice and useful app. But would be better if biometric login is enabled.,5
2017,Great bank...... I love it,5
2017,It's nice using play store,5
2017,A very wonderful app I love it,5
2017,I need mobile baking app,5
2017,I use it primarily to transfer funds and load my phone and it works beautifully... I know I am under using it at the moment but so far I can say it's an excellent app to have and I have found it really convenient and practical..!,5
2017,Love it,5
2017,I love it,5
2017,Is good,5
2017,Adigwu Apeh Benjamin,5
2017,Very nice App,4
2017,Very good.,5
2017,Nice App..  Easy and reliable,4
2017,"It's okay,its fast, but still needs more work",4
2017,Floorman,5
2017,OK I guess,5
2017,Nice,5
2017,Good,5
2017,Great,5
2017,Great 💚💚💚,5
2017,It's oky,5
2017,"Very friendly app, easy to use",5
2017,Nice,4
2017,Reliable and dependable all the time,5
2017,Zenith is d best place for banking. Love zenith,5
2017,"It's actually working well but I think I'll be better with a more sleek design, it looks somehow outdated",4
2017,Reduce my stress,5
2017,An excellent app and very easy to use,5
2017,Why no LIVE CHAT till now.,2
2017,Easy to use,5
2017,Easy to access,5
2017,"Good  app easy to use, secure",5
2017,Love it,5
2017,It very good to use this,5
2017,Good,4
2017,"Totally useless. I wish i could give it no star at all. After all the process,you'll 've told that u need an otp and then told to go back to the main menu to make a transfer. Even when all you want is to buy credit",1
2017,Satisfactory,5
2017,"Easy going, convenient and user friendly as long as you are connected to the Internet and with your phone number registered",5
2017,Made easy to use,3
2017,Love it,5
2017,"I am just downloading it now,I hope it will work out better for me ooooh",5
2017,Fast,5
2017,"Good App. Most complaints about the App is always at registration stage. I'll suggest that customers should be tutored on how to use the App, especially when they are within the bank hall. Kudos all the same.",4
2017,Simply the best,5
2017,Awesome& Easy to use!,5
2017,"For Safety sake what does a banking app have to do with add, edit and delete contacts? Shared media? So it can also view and edit my pictures, files and folders? Please be careful dis app will steal your contact and photos because it has unfettered access to these info. Developers tell us the truth THIS IS A SPOOFING APP not a banking app. USERS BEWARE",1
2017,"The app is OK but I'm encountering some problems.  It keeps taking me back to dialing *966# after every transaction.   I also cannot register for EASY MONEY cos it keeps bringing error.  @Zenith Bank,  keep the good work up but kindly provide some assistance.",3
2017,Best,5
2017,Fast and easy to use that's why I'm giving 5 stars,5
2017,Its a great app! I haven't had any reason yet to complain.,5
2017,A very nice app,5
2017,Very incredible and reliable to make transfer,5
2017,Is app is awesome,5
2017,FANTASTIC,5
2017,The app is just wow. It truly shows that zenithbank is by far ahead of others,5
2017,I am okay with it,5
2017,"U guys are great, so very good",5
2017,Amazing app this is,5
2017,Keeps telling me transaction error contact admin. What is going on. Sooooooo upset,1
2017,Ready to use and very easy,4
2017,It is easy to use,5
2017,The App save alot  of time and easy means of transactions,5
2017,Kul,5
2017,Beautiful app,5
2017,Great,4
2017,The app is totally reliable.  Works everytime and never crashes.  it's actually better than most Nigerian bank apps. So so cool,5
2017,Fast and reliable,5
2017,Incredible,5
2017,Bad net work,1
2017,I don't have an acct with zenith but I love there services,5
2017,Best app ever,5
2017,Zenith is doing well,5
2017,It,1
2017,Good.,5
2017,Good and reliable,5
2017,Its good,5
2017,DE BEST,5
2017,To work on it,5
2017,Very fast and reliable,5
2017,Is my profile,5
2017,Incredible,5
2017,Wonderful App for Mobile Funds Transactions,5
2017,"Who said zenith bank app doesn't confirm recipient before transferring funds? This app is tops guys keep up the good work . To those who wanna transfer please always choose the destination bank before you continue your transaction,  by so doing it will be able to confirm the name of the recipient .Thank you Zenith bank",5
2017,Ii think it ok,3
2017,Cool app,5
2017,"Poor app. Unable to register after downloading. Fix your app, guys.",1
2017,"Its ok,banking transaction has been made easier through this app",4
2017,"Thank you Zenith for this mobile app, I so love it.",5
2017,It keeps saying this mobile number has not been setup for alertz,1
2017,Lovely app.,5
2017,It's a very good banking app,5
2017,"Very nice,  App..  Easy to use..  Fidelity Bank should learn from them",5
2017,It's reliably fast,5
2017,It is fine,5
2017,Fast and easy to use,5
2017,It's OK,5
2017,I love this app I can do any transaction at my own convenience.,5
2017,I love  Zenith banking. It's the best out of the others,5
2017,it's just as good as my useful and frequently used apps,4
2017,I love this bank,5
2017,Great concept,5
2017,,5
2017,Its a nice app.....kudos,5
2017,The app features are superb and simple to understand.,5
2017,Nice one,5
2017,It makes life easier for me,5
2017,OK send,5
2017,Its easy to use,5
2017,I always find it difficult to download it on my Samsung phone.,1
2017,Why must i go back to the bank for reactivation before i can log in especially each time i change my phone. It's not so with other bank apps i use .,3
2017,Good and nice,5
2017,All the simple transactions I have tried on it has worked. Nothing too special to write because I have not tried complex transactions,3
2017,Nicely,5
2017,My app has been working fine until recently when it stop verifying accounts...so i can no longer transfer again to any account,3
2017,Web Security should be fortified.,5
2017,This app is cool and best place to get all needed application for my device,5
2017,Excellent,5
2017,Wonderful App,5
2017,Good app,3
2017,It's a welcome development,5
2017,Simple and interesting to use,5
2017,Nice,5
2017,It is a wonderful mobile app,5
2017,Excellent,5
2017,It's pretty good,5
2017,I really enjoyed this app it's easy and fast when making transaction,5
2017,"Is amazing  but after putting all de codes,  password,  confirming  my number still,  de money was not transfer, pls do something.",5
2017,I want to join,5
2017,Mobile App,5
2017,"I don't understand what's with app this days I can't make any transaction on it not even to load card,just saying mobile authentication failed please I'm not understanding again do something pls",1
2017,I love zenith mobile app,5
2017,Its good,4
2017,it makes my banking operation easier,4
2017,Good,4
2017,"This is the worst bank apps I ever used you today you log in tomorrow they log you out worst of it is very local among all the banks apps,please bring out money look for good IT guys to develop a good website for the bank please not answering a big name for mouth rubbish site how I wish I see zero star to give you guys thumbs down",1
2017,Lovely App,5
2017,pls update your app...it's too poor. Improve on the UI and add more functions...the app is too bare. Other banks have upgraded their app....I love zenith Bank...pls do the needful.,4
2017,I love these app,5
2017,It is a nice app..... Easy to use,5
2017,Makes sense,5
2017,Improve,5
2017,Nice,4
2017,Cool,5
2017,This is just the best mobile banking app I've ever used,5
2017,Just add more features on the Mobile App in terms of security and all that,5
2017,It is very easy to uprate and its faster r,5
2017,Registration is an issue,3
2017,It should be enhanced,5
2017,It's better,5
2017,Great,5
2017,Great,5
2017,"I don't understand this app, after downloading and doing all the setups I can't transfer money, I can't buy airtime. Zenith Bank do something about this app.",1
2017,Nice,5
2017,Near perfect. Has never failed me,5
2017,Stupid,1
2017,is good for transfer and paying bills.,5
2017,Save you time of going to an ATM machine,3
2017,Can't perform any transfer,1
2017,Good,5
2017,Too great,5
2017,"The app is very unique and helpful. Transaction can be carried out at anytime, anywhere with ease. And above all, it's stress-free. I must commend you guys for creating such a nice app to enhance efficient and convenience banking. Bravo! Five stars for you!!!",5
2017,"It's OK, and lovely",5
2017,Good,5
2017,"What i meant was by dat after registering initially, i found it difficult to access my password after i re-installed d apps nd it kip rejecting my password.",3
2017,"Efficient and flexible, thank you Zenith Bank",5
2017,Can't sign back in!,1
2017,"Easy to use, reliable and doesn't stress me.. Prefer it to other banks app.",5
2017,"Very interesting to use,in fact lovely",5
2017,Very good,4
2017,Greatest,5
2017,Improve on the app,5
2017,"I love this app ""I would continue banking with Zenith bank, its the best""",5
2017,Okay,5
2017,No thintin,5
2017,This app is very good,5
2017,"Rubbish.. After going thru registration process successful, I try to transfer money to UBA  account number and after the transfer I still have to confirm my transaction by dialing short codes which didn't work. I have tried several times but it is not working.   Here my suggestion.  The App should be make simple and all the transaction confirmation should be within the App not necessarily dialing short code.   The error message was that is should check my token. And most times I don't get any error message",2
2017,"The worst mobile banking app I  have ever seen. It's a pack of rubbish, waste time and you can't get anything meaningful done on it.",1
2017,I just love it,5
2017,Nothing,5
2017,Nice and Easy,5
2017,I love zenith bank for making this app. Makes banking a lot easier.,3
2017,It saves time,4
2017,Mobile app,5
2017,I have not use it yet. My first time I just hope I will like it,4
2017,Helps me in doing transfer.,5
2017,I really love this app.  I don't need to go to bank for anything.. I can do whatever I want wherever I am,5
2017,The application has a user friendly interface.,4
2017,I love it,5
2017,Awesome,5
2017,It's nice,4
2017,i love the app,5
2017,"With this app, my bank is always in my pocket.",5
2017,It rejects log in most times and asks you to register again when you've done that before. That should be worked on,2
2017,Pretty cool but doesn't work with domiciliary accounts,3
2017,Smoothly by jmb,5
2017,Good,3
2017,Great,5
2017,It's clear and solid but I'm yet to understand the charges,5
2017,Wow app,5
2017,Nice app,5
2017,Its alot easier than going to the bank and queuing for a transfer,5
2017,This app is on point. Serves the purpose for developing it,5
2017,Nice,1
2017,This application is more than wonderful,5
2017,Wonderful App,4
2017,Cool,3
2017,Better App,5
2017,That's my wonderful bank,5
2017,It's amazingly  fast in action.,5
2017,Good,5
2017,Play Store,5
2017,"It a really good and it works well, try it and see",5
2017,Wonderful app,5
2017,Jesus Christ reigns supreme let the earth tremble he sits amidst the cherubim let the earth be moved to the sanctuary,5
2017,is nice,3
2017,Beautiful app,5
2017,Very easy to use and stress relieving..,5
2017,It's cool,5
2017,Ok,5
2017,Just want the App to bit other mobile Apps I have been using,3
2017,Beautiful,5
2017,I love it,5
2017,I think you people should improve the more,3
2017,To reduce stress,5
2017,Short of words,5
2017,Nice app. Safe for online buz.,4
2017,Awesome,5
2017,Better than other banks by far,5
2017,"Beautiful, easy and fast",5
2017,Zenith bank is the best,5
2017,Nice one,5
2017,"Zenith bank pls kindly work on ur app cos am seeing series of complaints here, what a pity",4
2017,Very easy to use. Liked the fact that I didn't need an internet banking profile to setup the app. Nice.,5
2017,5~stars,5
2017,Splendid,5
2017,Love it,5
2017,I thinks it is better and is easy,5
2017,Its a nice app but the registration process should be worked on,5
2017,Iife with banking is very good.,5
2017,Nice experience,5
2017,Really love this app. It's easy to use and works very fast. Totally love it...,5
2017,Its unique and digital,5
2017,it will b good,5
2017,Doesn't load all you already registered beneficiaries. Please take not,3
2017,I like it,5
2017,Splendid app,5
2017,B/c am not banking with it.,1
2017,"I love it, the Bank is the best",5
2017,Test reviews after trial,5
2017,Beautiful apps,5
2017,A reliable ally.,4
2017,Great,5
2017,I enjoyed using it everywhere I am,5
2017,"Thank's for this App,it's reliable and is working.",5
2017,Good app,4
2017,Simple to use and efficient for little cash transfer  and making limited payments,5
2017,That ok,3
2017,Can't you make it full screen.,4
2017,Zenith bank is great,5
2017,I love it,5
2017,Good,3
2017,How can I get my token pin,3
2017,Rubbish,1
2017,This app makes life easy for me. Well zenith bank.,5
2017,Good,5
2017,Cool,5
2017,Real good app,5
2017,Plendid,5
2017,Good enough for my banking purposes,4
2017,Good app,5
2017,Nothing,5
2017,Ordinary register somebody is suffering so far zenith is still holding the record of the worst bank ever,1
2017,"Pretty cool, makes life much more productive",4
2017,It takes a hell of time to log in.  This just started recently.,3
2017,I wish it's best reliance in terms of service,3
2017,Better,5
2017,I just love it,5
2017,Fantastic,5
2017,Good,3
2017,Works well,5
2017,Aweasome,5
2017,Its fantastic,4
2017,I've never known a better banking app than this Thumbs up,5
2017,Excellent,5
2017,It's amazing sending money without going to the bank to follow the queue,5
2017,Good,5
2017,The Best Application. I have been using it for the past 1years. It needs a fast working Internet service. WiFi or mobile Internet service. Then You're good to Go. Thanks Zenith bank,5
2017,Great app,5
2017,"This app is simply spectacular, Zenith bank all day everyday, network issues caused a transfer to pend but the money was refunded to me within 2 hours, if dt isn't fab service I don't know what is. Thanks Zenith.",5
2017,Perfect banking app,5
2017,Zenith Rocks,5
2017,"I've been using this app for almost a year and it has worked smoothly. Only had a minor hiccup when I traveled out of the country, but a quick reset took care of the problem.",5
2017,It's okay,5
2017,I love it,5
2017,Horrible app. Needs to be reviewed,1
2017,I think this application will be useful for your good customer,4
2017,Easy-to-use,5
2017,The best  mobile banking app in the world,5
2017,It's very nice and it does what you want in a minute though registering was a bit complex,5
2017,Great app,5
2017,faster money transfer,5
2017,"I have installed this app severally,each time i do  after a day or two,they would say i should register device. Am getting tired of zenith bank by the second.",2
2017,Easy to use,5
2017,This is the best mobile banking app dat i have ever seen very easy to operate i love zenith bank kudos to u guys,5
2017,Awesome,5
2017,Easy to use,5
2017,Great ap,5
2017,Wonderful application...  24/7 Banking...,5
2017,Good apps,3
2017,That's awesome apps,1
2017,Good app,5
2017,Good,4
2017,Banking made easy! Lovely app,4
2017,I want to download Mobil app but not working,5
2017,"Nothing to say yet, I wanna try it first before commenting. Thanks",3
2017,Wonderful app,5
2017,Great app,4
2017,I can't download a new one.,2
2017,Nice app,5
2017,Thumbs up...just perfect,5
2017,I love it,4
2017,Simple and understandable.....love this app....one love Zenith Bank coz ur Zenith indeed.,5
2017,Great app,5
2017,Tenx,5
2017,If is good fine,5
2017,Nice application,5
2017,It's very user friendly and fast,5
2017,Wow its a great app its easy n saving your time,5
2017,Good,5
2017,Good,5
2017,Lovely app,5
2017,Good,4
2017,I love this app,4
2017,So amazing in a time like this,4
2017,Smooth runnings,5
2017,AKARAH uduoghene,5
2017,Good,4
2017,I like it,5
2017,Excellent,5
2017,Lovely,5
2017,Grt App,5
2017,It doesn't work fully. The option of without token brings error always and you will be unable to use the application,1
2017,"Pls I've been trying to transfer to uba account , but its showing internal error...help pls",2
2017,"International transfer and funding easy-money wallet, should be enabled....so far, the app is super secure....charges should be reduced in order to encourage usage....made a transaction from Europe- am excited!",5
2017,D best bank u can tink of in nija is zenith bank,5
2017,Easy to register no stress,5
2017,It's easy to use,4
2017,Best of all banking  app with easy access,5
2017,Impeccable service delivery! Satisfaction Always Guaranteed! Thanks for ease in access to the best services ever offered by any bank. Kudos!,5
2017,Not bad,5
2017,Love it,5
2017,Much easier to do and time saving too.,3
2017,"Nothing is Good abt ds app. U cant do any meaningful transaction again. Try to do Transfer, it will tell u success but ur Money wont be debited. Zenith work on ur app",4
2017,its eazy to understand,5
2017,Good,1
2016,A nice route,5
2016,"Great app, can we include a statement request menu, such that statement is instantly delivered via email on request?",5
2016,Good and Perfect app,5
2016,Cool app,4
2016,Easy and an excellent app,5
2016,Love it,5
2016,Nice,5
2016,"It's very convenient, I love this.",4
2016,Conveniently and easy to use,5
2016,"A platform that is easy, straightforward to access and a define features",5
2016,Mr,5
2016,I love it,5
2016,Great app,5
2016,Good,3
2016,Ok,5
2016,Digital money.  I love it,5
2016,Mercy wilson,5
2016,"Always saying ""unfortunately  zenith app as stopped"" please fix it",3
2016,Awesome,5
2016,Excellent,5
2016,Love it,5
2016,What is the meaning of internal error now? You people dont even reply to feedback. Worst customer service ever. Mtcccchhhhhheeeewww,1
2016,Not really working,4
2016,fair and tall,5
2016,Wao,5
2016,It good having it around . more grace.,3
2016,Nice,4
2016,"Wonderful,  convenient",5
2016,Good to attend to emergency financial interventions.,5
2016,Good work,3
2016,Very good,1
2016,Easy & convenient,5
2016,I'm having issues paying money to someone. It is showing error. Help me ...,1
2016,"I dont understand this app at all . after download, I log in with my acct no and password. Next was I saw my acct balance. I wanted to transfer money, no way telking me I shld dial *966*1*229.......#. I dial it many tomes..error. Want to recharge telling me I shld go to menu and transfer........what happening?",1
2016,Fat antic,1
2016,Super cool,5
2016,Like it,4
2016,"This app is just the best, easy to use , no hassles.. Zenith bank rocks !!😉😉😉😉",5
2016,Very confused set of people,1
2016,Mobile bank,3
2016,Best bank,5
2016,Very good n helpful,5
2016,Innocent Nwuzor oyigbo branch,5
2016,Make life easy .,1
2016,It serves its purpose well.,4
2016,Mmaduako peter,3
2016,Love it,5
2016,"I like the services, but my query is why don't you pay interest on your saving account?",2
2016,I love it.,4
2016,Biggynatty,3
2016,Love it,5
2016,Daura,5
2016,It is the best unlike other  banks mobile app that I have used,5
2016,best app ever..,5
2016,Wow,1
2016,Love it,5
2016,Good and reliable.,5
2016,excellent,4
2016,Onu moru emmanuel,4
2016,The best banking mobile app..excellent,5
2016,Very good and highly convenient to use. I love it.,5
2016,Its all we need I passionately love it,5
2016,Love it,5
2016,Good,5
2016,Baddest,5
2016,Accepted,4
2016,Thumbs up to you zenith 😊,5
2016,"I think the title says it all, I ve never seen a bank app perform so smoothly! Keep it up guys!",5
2016,Interesting,5
2016,Best app,5
2016,A very wonderful app,5
2016,Lovely,5
2016,OK,5
2016,Best,5
2016,Yes,5
2016,Loved it,5
2016,"It has always been log in problem. Nice, but can still do better.",5
2016,"The bank is good to customers, they are d best.",5
2016,I like it and I love it,2
2016,Wonderful,5
2016,What a nice user interface. Keep it up,5
2016,I want privatecy,5
2016,Easy cool and flexible,5
2016,Nice app,5
2016,"Its very easy to use,  only problem im having is that it won't let me Register more than one device",5
2016,Gud to use. Easy and hassles free,5
2016,Best of over,5
2016,Internet,5
2016,The best,5
2016,Good app,4
2016,i love it,5
2016,It is wonderful and I love it,5
2016,App is so cool,5
2016,Wonderful application,5
2016,Fast,5
2016,Love u apps,5
2016,Like,2
2016,Good app,5
2016,Very effective..,5
2016,Need less data to download(less than 3 mb) unlike nonsense keystone bank that requires 25mb.  Possesses  easy user interface.. Big ups zenith,5
2016,Nice,1
2016,Good,4
2016,Cool Money Application,5
2016,Good,5
2016,I love it,1
2016,It management,3
2016,This app is too good. Keep it up,5
2016,Excellent,5
2016,Unbeatable,4
2016,Its a very good app with excellent inbuilt security,5
2016,My Bank,5
2016,It makes transactions easy,1
2016,One of the app ever seen,5
2016,Very nice stuff,4
2016,Rubbish..  I just use it for checking balance 👎,1
2016,5 star,5
2016,is d best bank everywhere  u go.,3
2016,You are threemuch.That is 150 percent,3
2016,Its very convenient to use,4
2016,Nice App,2
2016,So nice and convince app,5
2016,Good,3
2016,Mobile banking,5
2016,Great bank.... Great app,5
2016,Very well,4
2016,Cool,5
2016,Love it,5
2016,Fine,5
2016,A very good service,5
2016,Easy to use. On the go,5
2016,Not friendly.. Chai,1
2016,Very nice,5
2016,But its slow to download,5
2016,Fine for your online transactions,4
2016,Working perfectly 👍💯✔,5
2016,Wonderful,4
2016,This app is very nice and wonderful I am enjoying it and it helps me and save me the stress to the bank.,5
2016,suits my needs,5
2016,Good,5
2016,It's okay,5
2016,Fantastic.,5
2016,"Very good, easy transaction",5
2016,Just so great. Your bank in the palms of your hand.,5
2016,Very nice app,5
2016,"It's a very  nice  app, u can try it",5
2016,Dats it!!!,4
2016,Good usage n efficiency,3
2016,Ibrahim,1
2016,Excellent,5
2016,Is nice and great it makes transfer fast and easy,5
2016,Cool,1
2016,On check,5
2016,Good,5
2016,Best for all Transaction,5
2016,Perfect,3
2016,Perfect,5
2016,Improvement required,3
2016,Wonderful,5
2016,Won,3
2016,Account number,4
2016,Arinze,5
2016,Good,1
2016,Good app,4
2016,Convenient & fast to use,5
2016,Zenith Mobile app in one of the best that I have ever used.,5
2016,Created pass word n mobile pin but rejected my application,2
2016,"Easy,continent and fast modern way to bank",5
2016,Excellent,5
2016,I love dis application,5
2016,Its vary Easy,5
2016,It keeps saying customers token authentication failed.,1
2016,Excellent,5
2016,U can easily transfer with dis app,5
2016,Great App. works well 95%of the time.,4
2016,Easy to use,5
2016,Purchased,5
2016,Very usefull,4
2016,Mobile banking,3
2016,"Nice App 1. Clients should be able to confirm before transfer. 2. The manage beneficiaries should be active for other transfers, incase of another payment to be made with same details instead of the only delete option. 3. No history on payments made on the app, asides the mail being sent.",3
2016,Good,5
2016,It's awesome,3
2016,It's ok,3
2016,Great app,5
2016,Very easy to use...,4
2016,"It is working fine and perfectly,thanks to zenith bank for making all my transaction easy.",5
2016,Good,3
2016,Lovely,5
2016,Businesse man,5
2016,I luv it,5
2016,"Yeah, great",5
2016,Love it!  Very nice and fast applications. Keep it up,5
2016,Operating your account from the comfort of your home.,5
2016,Pls try to follow the comments below for efficiency. You need to upgrade the app to confirm recipient account number,1
2016,Its good. Just dat I am unable to register non internet banking. As I am limited to N100000 daily transfer limit.,2
2016,Reliable,5
2016,So so very very good app...easy to use and more educating,5
2016,"Is always available, it is fast and highly secured.",5
2016,Nice one keep it up doing,5
2016,because it makes banking easier add very affordable,5
2016,Service,5
2016,"Beautiful, simple and easy to use. Excellent app",5
2016,"Easy and convenient, banking made easy",5
2016,Very realible and satisfactory.,5
2016,Perfect,5
2016,"Good one I Hope, just trying it now!!",4
2016,I really love this app,5
2016,Information at your command.,5
2016,M al arshat,5
2016,Tijani,5
2016,Send money for me,1
2016,Difficult  to register online,1
2016,Lovely,4
2016,Good,3
2016,Amal,5
2016,Zenith bank is d best bank in nigeria,4
2016,more,5
2016,Fine,5
2016,Good,3
2016,Powerful,5
2016,"The app has served me wonderfully. Jst had a lil prob reinstalling, asides that its a life saver!!",4
2016,"Sincerely, this app has proved to be faster and more accurate than SMS alerts. It's entirely amazing!",5
2016,"Modern, ultimate, fast and minimal commissions",5
2016,"Can't make a transfer, I wonder what's the maximum limit to transfer maybe 5k. No option to alter the limits. Utter crap, just a pathetic app",1
2016,Helpful,5
2016,Great,5
2016,The app is wonderful,5
2016,Big boy,5
2016,It's good for Internet Banking,5
2016,How do I get the password please,4
2016,This faster way,3
2016,Easy to used,5
2016,Try to register but could not get the platform,5
2016,let me give it a try,4
2016,I love u all,5
2016,Its ok,3
2016,Its really great,5
2016,U people  are wonderful,3
2016,Nice facility,5
2016,Very nice,5
2016,Its cool.Easy to install,5
2016,There's need to include the name of the recipient in the sms and transfer statement received after making zenith-zenith money transfers to clearly serve as proof of transfer just as it reflects in zenith-other banks transfers.  Good job keeping it up.,4
2016,No complaints,5
2016,Faster,5
2016,Only that it fluctuates and unstable,3
2016,Ok.,5
2016,Great one to all....who must go cashless... Enjoy,5
2016,Good,4
2016,Mobile pin problem,5
2016,5star,5
2016,Outstanding.,4
2016,Pls fix ds..or do an update or smetin..it would b showin no connection,2
2016,Simple to use,5
2016,Very Good,5
2016,Lobeir,5
2016,Nice,4
2016,Fast,3
2016,I really like the app it makes it easy for me to access my account,4
2016,Please be open to all customers,5
2016,Ok,3
2016,i love it,5
2016,Good,5
2016,I like it,5
2016,"Great app, build on security please",5
2016,Kool,4
2016,Good,4
2016,Its the best of all the bank mobile app I av used. But upgrading is required duh,5
2016,Very good,4
2016,Very nice,5
2016,Zenith apps,2
2016,Lovely,5
2016,Wow u need to try it. Banking at your finger tip.,5
2016,Good banking application,5
2016,Great,4
2016,Good,5
2016,Nice,5
2016,Thanks you for your application and communication business days as well so,5
2016,Giving financial systems a good shape.,3
2016,Please help fix this it's urgent please... telling me  to register and I have been using it for long. Already I have sent a mail to your email containing the number and account details.,3
2016,"U r just superb,efficient and fantastic..Zenith in deed.Keep it up.",3
2016,Easy to use,5
2016,This is a very useful app to have,4
2016,"Really good app, does what it should the way it should and pretty fast",5
2016,Easier and simpler to transfer money to others bank accounts and to even buy a recharge card for your registered line. Keep it up.,5
2016,Good.,5
2016,Good,5
2016,Mr,5
2016,"Your internet bank isn't user friendly, reference GTB, SCB that I used often but anything Zenith the complexity is awkward.",3
2016,Great,5
2016,Excellent,5
2016,My bank in my hand,5
2016,I love it,5
2016,greqt,5
2016,"Why is it always saying ""cannot verify account"" when trying to transfer to other bank, but I always transfer from my first bank to my zenith, but I can't do vise versa. Is this not selfishness?",1
2016,Fabulous,5
2016,Zanth bank,2
2016,Usman,5
2016,Cool and nice,5
2016,Loved It,5
2016,Cool,4
2016,James ..JJ.. blg boy,5
2016,Saving account,1
2016,Wonderful suite,5
2016,lovely,5
2016,Its very easy to operate,5
2016,"Great zenith, bringing banking to my home",5
2016,Fast and most convenient. ...,5
2016,Good,4
2016,Awesome app from Zenith bank ng,5
2016,"A great and powerful app, those who can't transfer I think you should not transfer your cash to a first bank account.",5
2016,Eazy,4
2016,Very good app,2
2016,Easy life,5
2016,Is fantastic,5
2016,Engr,5
2016,A perfect innovation. I advise anyone with zenith account to download it.,5
2016,A saleh,5
2016,Very interesting,5
2016,It very nice,3
2016,Works beautifully on my device. Has really saved me trips to the bank.,5
2016,Welldon,5
2016,Cgmi,5
2016,Mobile app,4
2016,Nice,5
2016,Perfect,5
2016,Best,5
2016,Zmobile application is very cheap any easy to use.... Go for zenithmo,4
2016,I love it,5
2016,it nice,5
2016,Straight to the point,5
2016,Transfer,5
2016,I love dis.    U r great,5
2016,Very wonderful,5
2016,Ughelli,3
2016,Helpful,5
2016,"It keeps saying you profile not activated, rubbish app",1
2016,I really enjoy this application.,5
2016,Maryam Musa Umar,5
2016,Very good,5
2016,Banking,5
2016,Good,5
2016,I love this APP so much,5
2016,Transaction,3
2016,Best banking app ever,5
2016,Is faster,5
2016,Good,5
2016,Very secured and standard network.,5
2016,Beautiful interface,5
2016,I just downloaded the app and I am being asked for a token! Do I need to go to the bank before I can have access to the app ?,1
2016,An excellent and easy to use,4
2016,Good perfmance,4
2016,Good,5
2016,Legit,5
2016,Too much security makes it cumbersome. I shouldn't need my token to make all transactions. Please see Diamond bank app,3
2016,Changed my device n can't reset password for the past 2 yr,1
2016,Good,4
2016,Simplesity,5
2016,Sparky,5
2016,Both,3
2016,Mobile Banking is great.,5
2016,Hate it,1
2016,I don't loved it,5
2016,I can asses my bank account any time,5
2016,it doesn't allow me transfer,2
2016,Liked it,4
2016,Great ideal,3
2016,Awesome,5
2016,Love it,5
2016,It's good,4
2016,Please confirm account number b4 sending,4
2016,Help me do it,5
2016,Great,5
2016,Just loved it,5
2016,I love my bank.,5
2016,Very fanststic,4
2016,My favorite bank very efficient,5
2016,Next,5
2016,Among the best,5
2016,Friendly,3
2016,Good,5
2016,This apps is cool,5
2016,Good,5
2016,Ruzy,4
2016,Very good and splendid,1
2016,Nice app,5
2016,Excellent,4
2016,Best of the best,5
2016,Good luck,5
2016,Fast and reliable,3
2016,Dope,3
2016,"Can't login even after the receiving a message that customer is already registered for mobile banking. I mean, where is the interface to log in? Did this solution pass QUALITY ASSURANCE?",1
2016,Good,1
2016,It worked once and then always showing network error even with different networks,2
2016,It works beautifully well except for the inter bank transfer that is not working.,5
2016,Ok.,5
2016,Nice,4
2016,After registering and getting sms it goes back to registration. No place for someone who is already registered to login... Register new device will tell u that a customer is already using the account. If I see lower rating I'd give it as first impression was rubbish.,1
2016,Very secure.,5
2016,Loved it,5
2016,Love it,5
2016,Am yet to receive otp after multiple request,3
2016,GOOD,5
2016,I am really enjoying the application. All I need on the go. Kudos to #zenithdirect,5
2016,Great,4
2016,I like it.,1
2016,Nice,5
2016,Cannot register on Zenith bank platform,1
2016,"This app is well built but can be made better. One should be able to make transfer from saved Beneficiaries, developer should consider this as matter of urgency",4
2016,Nice,4
2016,Dis is easy-to-use and powerful than any other applications/software,5
2016,"Its very easy to use especially when it saves u transport fare and time,but seems slow. U need to wait for ours before your transaction is successful",4
2016,Not responding,5
2016,Zenith wonders,5
2016,Keffi Nasarawa,4
2016,"U er great and wonderful, I love it . thanks.",5
2016,Liked it,4
2016,Jalingo,1
2016,Totally Perfect,1
2016,Good one zenith bank,5
2016,Interesting,5
2016,Reliable,5
2016,MALLAM,3
2016,Good application,5
2016,Excellent.,5
2016,Clergy,5
2016,So easy,5
2016,Easy transactions. fast and reliable. It's simply amazing,5
2016,It makes my banking easy,5
2016,Does its work well. Even better than my other mobile banking app (names withheld!). Just wish I could select and download single transactions. Also needs an option for account number confirmation.,4
2016,Very good,4
2016,Not bad,4
2016,Very easy,5
2016,"My apex banking so far,get it on",4
2016,Great.....,3
2016,"Amazing, Dependable partnership.",5
2016,Cool app,5
2016,Best of its kind,5
2016,Perfect,5
2016,A man of is word,5
2016,Zenith is my choice,5
2016,"Nice app, app for everyone. I love it",5
2016,Good,1
2016,My current account,5
2016,EveGoldn,5
2016,At the airport.,5
2016,Some thing extraordinary,5
2016,Business information,5
2016,"pls wat last four digits are dey asking for ,when u are doing a transfer for the first  time",2
2016,bestest app,4
2016,Nice,5
2016,Nice,4
2016,It is fine,5
2016,Good,4
2016,Happy,5
2016,Zuba,5
2016,"Nice app, its dynamic",5
2016,I want to try to be a member.!,5
2016,It really helps,5
2016,I love it is a great app,5
2016,Now I love it so much but I forgot my password and there is no option that could retrieve it for me pls help,4
2016,GOOD,4
2016,Governor,4
2016,I luv it,5
2016,It allows me to transfer and receive money swiftly and easily.,3
2016,Just perfect. My best bank,5
2016,Really working fine.,4
2016,Very o k I love it soo much.,5
2016,this app is easy to use and superb,5
2016,Love it,5
2016,offering the best services and easy link to accounts,3
2016,Nice,5
2016,"Cant use it, keeps saying Mobile Authentication failed ensure you enter your correct credential",2
2016,"Room for improvement, avoid using token on all transactions by creating unique PIN for cusomers",4
2016,Interested,5
2016,Zb,4
2016,It really works and I enjoy using the app because it safe me the stress going to the bank.,5
2016,Works perfectly well I don't have to go to the bank and stand on long queues I can transfer over 100k each day,5
2016,Its good,5
2016,It's dope,5
2016,Best,5
2016,Its nice,3
2016,Love,1
2016,Very good.,5
2016,Simply the best and easiest mobile banking app in Nigeria,5
2016,Good,2
2016,Great,5
2016,Very ok,4
2016,"It is useful, and fast to use...i so much love this app.",5
2016,Fine app,4
2016,Great app,4
2016,Zenith Bank,5
2016,I love it,5
2016,"It's very good, easy and convenient. I love this.",4
2016,A wonderful app that serves and saves time.,5
2016,It's superb and reliable,5
2016,Always nice,5
2016,Can't use it on my phone and I am having pin issue,1
2016,Fast and easy,5
2016,"I should be able to confirm recepient's account details before authorizing transfer. Other banks guarantee that. OTP should be integrated too, the app doesn't guarantee any form of seciruty. 4 digit pin isn't okay at all",3
2016,Very easy straight forward,5
2016,I tried downloading but its is not showing any progress,3
2016,All at fingertips...,4
2016,Easy to use,4
2016,it doesnt work its only good for checking your balance. ive tried more than 20 times to transfer money but it doesnt work. the unity bank app is less complicated and works better,1
2016,Easy to use & highly efficient.,4
2016,Good app.,4
2016,Simple and user friendly. Keep up the good work.,5
2016,Banking make easy,5
2016,This is a good application hope other banks will do the same in term of application quality. FCMB is worst,5
2016,Always at a go. Easy to use. Zenith you're simply the Best keep it on.,5
2016,Nice,4
2016,Nice!,5
2016,Excellent,4
2016,"Works instantly, no problem at all",5
2016,Not easily accessible. The process of transferring money from your account to easy money/wallet is uncalled for please,1
2016,Great,5
2016,"Fantastic application, very easy to use and friendly",5
2016,Best mobile banking app,5
2016,Excellent,5
2016,Easy to use,5
2016,Love the app makes life easy,5
2016,I hardly go to bank these days for my transactions.,3
2016,Splendid,5
2016,Banking made easy...from the convenience of your home or office.,5
2016,My issue has been resolved. 5 stars for this great app!,5
2016,"Make the account balance hidden! Not when app is opened, you see your account balance. So let there be provision for account balance check on the app",4
2016,Great,4
2016,Fast,4
2016,"User friendly, keep going.",5
2016,"Perfect, I love it.",5
2016,nice,5
2016,Best App in banking...,5
2016,I discrepation about this Zenth bank can only be compared to the Barley bank of England. Tanks,5
2016,Loving it for real,5
2016,User friendly and efficient.,5
2016,So nice app to have,5
2016,Services,5
2016,So cool an App.,5
2016,"I recommend this app to  everyone! If you don't have an account with the bank, get one just because of this app, if you don't have a smartphone get that too! It's a great app",5
2016,Very good,5
2016,Wonderful,3
2016,"Beta, efficient, and effective.",4
2016,Loved it,5
2016,Very useful,5
2016,Excellent,4
2016,Piece of rubbish,1
2016,Efficient App,5
2016,Good to have app.,5
2016,Good,5
2016,"Seriously I don't believe in rating apps but I think it will be a sin if I don't acknowledge how easy this app has made transactions for me. Plus your security is simply the best because till this point, I haven't had any cause to regret using this app. Kudos",5
2016,This is app is one of a kind so reliable.  But I wish you work on the interface between Zenith bank and Jaiz bank. I can't make transactions between the two banks. Do this and your 5 star rating is guaranteed.,4
2016,Zenith bank has never failed me. Never !,5
2016,Great!,4
2016,its excellent. makes transaction easier,3
2016,"It's easy to use,nice one up zenith.",5
2016,"Yet to use it, but it features makes me feel it's a top mobile app. Thumbs up...",5
2016,"Basic functions, can't transfer more than 100k, but OK",4
2016,Salary Account,5
2016,Love it,5
2016,Very ok,5
2016,Its OK.,2
2016,"I love this bank, glad to be banking with you",5
2016,I don't know how to add my pin number. Each time I want to make a transaction it would requested for pin and I don't  know how to get the pin. Can someone explain,3
2016,Banking just got easier. This app is the bomb,5
2016,Asking me to register my device can't even sign in,3
2016,"Great app dats made my life easier to transfer and receive funds but it has a FUNDAMENTAL FLAW. When I type in the Acct. no of someone to whom I want to send money to, no confirmation of the Acct. name is asked for. Just one wrong number typed in error and I could send money to the wrong person. To get it back go be wahala. So please put in a next step for Acct. name confirmation before money's sent.",3
2016,In tune with Global banking system,4
2016,Very slow,1
2016,Never use yet,3
2016,How do I deleted some of my beneficiaries ? Because every time I tried my fone just hook up.,3
2016,Loving this App,5
2016,excellent,5
2016,It,5
2016,Civil servant,5
2016,Everything,5
2016,Neva better with... best app ever,5
2016,It is great,5
2016,Good,5
2016,Its wonderful,5
2016,"I love zenith bank, I trust their applications to work well even without using it!",5
2016,Fantastic,5
2016,Wusu,1
2016,"Really love the app ,  it's cool though ....  Just want to comfirm what's the transfer limit to a savings account? Cos am getting some errors when it comes to that",5
2016,Kip it up,5
2016,Great App and very user friendly,5
2016,Its lovely,5
2016,Having access by social networking through effective communication to achieve the desired need.,2
2016,I like it,5
2016,Wonderful,5
2016,I can send money and check my savings and current accounts from one app from anywhere in the world. It's just amazing. Keep up the good work!,5
2016,The right choice in mobile app.,4
2016,What a beautiful app. Solves all my weekend banking problems. Keep it up.,5
2016,It's okay just that you can't recharge bills like DSTV AND GOTV ON IT,4
2016,It is a good one indeed,1
2016,Good job.,4
2016,Great,5
2016,"This works fine, easy and user friendly. A bank with a AA rating.",5
2016,Swiftly,5
2016,I love zenith mobile money,5
2016,Works well,4
2016,Good application,5
2016,Male,4
2016,Olayori Sunday good morning to all my friend,5
2016,"I love it, I encourage every one to download the app.",5
2016,Yes is my bank,5
2016,Ok,3
2016,The best option to our generation.,5
2016,Like,5
2016,Kings,5
2016,Its aii,5
2016,Internet banking,5
2016,Greatest  app ever. So fast and reliable . I switched  my account  to my new phone  and it works so perfectly. The security checks is superb. I love Zenith  Bank.,5
2016,"Five-star,, zenith Bank",5
2016,Very good,4
2016,Transactions made sooooo easy.,5
2016,Gud,2
2016,Difficult to download. The app is useless,1
2016,Excellent user interface. Works perfectly and makes banking convenient for me,5
2016,Very useful at all times.,5
2016,"I like this mobile app, fast and easy to access all needed banking details and transactions.",4
2016,Stress free,4
2016,Yes fantastic,5
2016,Current,4
2016,Cool application,5
2016,Muhd usman,4
2016,The best option to our generation.,5
2016,Its not even an update.  anyway its worth downloading,1
2016,Loved it,5
2016,It's very easy and simple.,5
2016,Dr Ahmad Saleh,3
2016,Saves me the stress of going to the bank but still needs to improve,4
2016,Quite good .makes life easy,4
2016,This app don't work,1
2016,Is not working for me,1
2016,Very easy to use. I love it.,5
2016,Good,5
2016,Fast Banking System,5
2016,Excellent,1
2016,Fine. Fine indeed.,5
2016,Kul,5
2016,Check balance,5
2016,Thanks for helping,5
2016,"Since yesterday I tried to transfer to other bank, but it still telling me""error"". Please sort this out.",3
2016,I love it,5
2016,My bank,4
2016,"I love this app, it makes my job easy for me. But i think we should be able to check our previous transaction with app, especially the one we did with the app. Thanks",4
2016,Handles all my banking needs,5
2016,"Always ready to be used on the go and everywhere, love it.",5
2016,It's awesome. It has made life easier for me any day any time my bank is always with me,5
2016,This app has been so helpful.,4
2016,For the last week I have been trying to send money to people and it keeps telling me error then it will take my money. I have to go to the bank to have my money transferred back,4
2016,Excellent. Made transaction easier,5
2016,I can't find star time TV network,3
2016,"Whenever I tried transferring fund to other Bank account, I will be asked to dial a code sent to me via my alert number, but each time I dial it, it will show 'Request failed' Please what do you advice I do?",3
2016,The app is nice but I can't pay for PHCN bill with it. May I knw why or how to navigate the app. Thanks.,3
2016,Great,5
2016,Excellent,5
2016,Nice one keep it up,5
2016,Great but why can't it include view of deposits?,1
2016,"It contributed in making life easy, do all my transactions on d App.",4
2016,Stress Relief...,5
2016,Great app,5
2016,Easy to navigate the environment  and flexible  to  carry  out transactions.  Also love the fact that I can do without hard token. Am pleased.,5
2016,Very good,4
2016,Fantastic,5
2016,Very wonderful and perfect apps.,5
2016,Your Bank in your pocket.,4
2016,Very nice app.does virtually all kinds of transactions,4
2016,It's goo for when you need to do a quick transaction or a recharge of airtime for your phone.,4
2016,Very good,5
2016,,5
2016,Very good indeed,5
2016,"Nice job, please keep it up.",5
2016,Fantastic,5
2016,A great app never had any problem with it. Just try n check why can't i buy airtime for another no.,4
2016,very wanderfull i love it,5
2016,Best app in d industry...period..always available....,5
2016,It's okay,5
2016,Since the start of this application I Cannot make transfer to Jaiz Bank. Please fix it,4
2016,Zone,5
2016,Splendid,4
2016,Good,5
2016,Is the best,4
2016,It's awesome and beautiful,5
2016,"Great app! Fast, easy & very secured but should include TRANSACTION HISTORY. Good job",4
2016,Very simply and easy to use application that making internet banking fun.Your application is the best.,4
2016,Excellent,5
2016,I love dis app & among all I believe in Zenith all my transactions are done accordingly without wasting of time. Up Zenith,2
2016,This App is interesting.,5
2016,😎,5
2016,Good but I couldn't reinstall it,5
2016,Great,5
2016,Easy and time saving,5
2016,"Great application, love it.",4
2016,Fantastic,5
2016,"Very confident, easy to use user friendly.",5
2016,Good,5
2016,Superb! Banking made easy.,5
2016,It's a one stop shop!,5
2016,Easy to use 👍,5
2016,D's is the only thing I hv ever enjoy in d banking system . it reduces my daily stress by 30% D's is great services . Ntwk 90% avail ever since.,5
2016,"There's no issue regarding not been able to confirm acc details before your transaction is completed, however, there's an automatic update of the acc inform if you select ""other bank"" (in situation where the acc is not zenith acc), hence there's no flaws on that issue as regard confirmation of acc details, even the previous app has that function. Cheers.",5
2016,Dr Martin Ngozi Akobundu,5
2016,"So lovely. It makes life easier. Transfer cash with ease & receive alert of any lodgement  in the comfort of your home. However, depositor's should be included in the alert information.",5
2016,Easy way,5
2016,"Great app, indeed your Bank in your hands",5
2016,So simple yet so good. In your best interest. Zenith bank,5
2016,Smart,4
2016,It really helped us to help one another,5
2016,Love it! Very user friendly.,4
2016,Good,2
2016,perfect,5
2016,Zenith bank has done well. The app is so simple and efficient. Am loving it.,5
2016,kool but can be better,5
2016,The city of Angeles,5
2016,Does just what you want,5
2016,"its is superb. it is as swift as tap n go. it acts an acct no directory. it is very safe n secure. Infact, i GBADUN d app wella.",5
2016,Easy to use and very User Friendly,5
2016,Lovely and Great.....,5
2016,Saves my time,4
2016,Nice,5
2016,Very easy to use,5
2016,Excellent,5
2016,It easy and secure,5
2016,"With eazymoney, I carry all my cash with me in my wallet!",5
2016,"Can't remember when last I went to a bank, u can do virtually all transactions easily at your fingertips.  I have 2 questions: (1.) Pls my transaction history does nt show more than 3 transaction on my android phone bt shows all on my iPhone (2.} I can't setup a standing order in recurring payment (it only pays once). Pls help rectify this issues",5
2016,I love this bank,4
2016,Love it,5
2016,Simply flexible,4
2016,Its a good one,3
2016,"V. Gud one app, pass & reliable in biz acceleration",5
2016,"It's a great app which allows you carry your bank wherever, whenever. It's easy to use and very convenient.",5
2016,Easy to use and efficient.,4
2016,A good App. Works well for me,5
2016,"I love the way this app simplifies my mobile banking experience, good one.",4
2016,"I guess you guys should make a feature of complaints available so we dont have to walk-in all the time we have to complain about something or make a request. Comparing with GtBank app, I think its more or less supposed to be a one stop bank...... I need to be able to purchase my flight tickets at discounted price and all other things like cinemas and stuffs. Thank you",4
2016,Like it,4
2016,Super fast and reliable one of my best app.,4
2016,Title,5
2016,I was begged to download this app! Now I am begging the lad that begged me to come and have a beer on my account! Handy app.,5
2016,Does almost all what I wished since I started using a Zenith Bank Account,5
2016,It's one of the best in the mobile banking platforms,4
2016,Quality of the service is good 4☆,4
2016,Including daily exchange rates wouldn't be a bad idea,5
2016,Never had issues with it apart from the limit on the amount of airtime recharge.,5
2016,Very creative,5
2016,I really enjoy the  services.,5
2016,Am good with this app simple n to my best interest,5
2016,Good app the best in the industry. Keep it up.,5
2016,Very good,5
2016,"I actually prefer using the mobile app to the desktop Ibanking platform. It's so user friendly. You can transfer to other banks without saving the beneficiary (and then you get the prompting to save or not which I love since some transfers are one-off) so it saves you having to come back and delete the beneficiary. As my children will say ""Good job!""",5
2016,Why is it that the app keep asking me to register my device after registering for the third time. It asking me to register my device. Pls why? Am enjoying the zenith bank mobile app. Why does it behave so?,5
2016,It makes life easy for every users.,5
2016,Good,5
2016,"This application has been my best app for business for years until 4 months ago. When I noticed I couldn't send money to other banks except Zenith. I went to my bank branch to complain but I was told it was network. Now for the two weeks, the app has refused to open. It really sucks because I have lost many transactions.",1
2016,This app is very efficient.  I Love it,5
2016,Wonderful experience,4
2016,This app is a very big disappointment. I can't make transfers from zenith to other banks other than zenith. Now always showing network error for more than a week. Please zenith should rectify or simply remove it from playstore.,2
2016,Very good n eazy... I love my bank,5
2016,I can't delete all my alerts. I will like to be deleting any alert that come in.,3
2016,Nice app!,5
2016,Functional,5
2016,Really cool,5
2016,"I've been using this app and it s been very helpful but for some time now, I have not been able to login, its been telling me to register my device. What should I do?",3
2016,Have been use this app for months now. I just woke up someday and it refused to log me in. Keeps telling me to register device first. I don't know what that means. And why it would happen.,3
2016,"What's this token pin please, i need to make a transfer ASAP",1
2016,Efficient,5
2016,Easy-to-use,5
2016,Makes business transaction easy. Please make this Application available window's phone .,5
2016,excellent,5
2016,Good,5
2016,Cool,5
2016,Good,4
2016,Made sense,5
2016,"To Zenith bank. Please I've recently been using this app but I can't find where to transfer funds to other accounts and banks and it's really urgent I get the hang of this if not the app is totally useless to me, please kindly reply. Thanks",4
2016,Mr,5
2016,"Pls i downloaded d app but when I opened it, it took me straight to the account number side when i havent even registered why... I have tried deleting nd re-downloading but it still takes me there what should i do?",3
2016,I love it very much,5
2016,Very easy to use great app,5
2016,Zenith bank online registration,1
2016,I use my Zenith mobile for everything,5
2016,The new app Never worked. I prefer the old app,1
2016,"The app as been so complicating. I had to uninstall from one Android to another now it's frustrating. Pls if the app manager could help me bcuz I can't even access my account again. Although, I reinstalled the app, now it opt out a message saying 'this account can't be used up to 3 devices'. I need solution and it's urgent and if you can also help with checking why I can't make transfer. Thank you!",2
2016,Bank,5
2016,"Can't seem to get past the registration process, after sending an sms, I put in the password sent it asked for another password which wasn't provided but with the pattern I was able to guess right but it still says mobile verification failed. Registration should not be so cumbersome, puts off the customer from the front door...",1
2016,Your application is very good than others but i can log in again since have change my phone and i forget my password and username please fixed it for me and i will be grateful.,5
2016,I cannot transfer. Keeps telling me I have exceeding my daily limit when I have not even done any transfer at all.,1
2016,Its amazing,5
2016,its good at least,3
2016,Nice,4
2016,"Pls, I desperately need help as I cannot transfer money with the app any more...it keeps saying successful yet d money remains in my account...this has being happening for several months now. I have Uninstalled d app severally all to no avail. Zenith bank help fix this problem pls bcos d app has help reduced d Hassel of going to some distant banks to make deposit. Help",4
2016,This is the best mobile banking app I have ever used. Great job by developer.,5
2016,Excellent and economic,4
2016,Keeps asking to register device first,1
2016,Poor,1
2016,Cool,3
2016,But how do I generate the  token,5
2016,Great banking app. user friendly,5
2016,Best. But lately if I try to make transfer to other banks it will tell successful but no transfer was actually made. I have tried it severally with other banks but its not going through except zenith to zenith. Pls help me out.,5
2016,"Very helpful, reduces stress of me going to bank to make transfers, Thumbs up",5
2016,The application is fantastic. Banking on the go and any where.,5
2016,"I can't transfer anymore, it keeps telling me can't verify account, what wrong?",2
2016,I cant download application on my phone for the past one month now.,1
2016,"I have been using this app on my device, but I have had cause to change the sim u use in browsing for four times and now it will not accept the fourth on the basis of ""can't register more than three devices"". What do I do I really need this. The app has really been of help to me.",3
2016,Good,5
2016,Everything you needed,5
2016,Functionals,4
2016,Nice,5
2016,Is ok,5
2016,So so convenient I really love it,5
2016,This is like the 3rd time this is happening to me.. Its keeps saying my device is not registered..,5
2016,Ibadan,3
2016,Always asking me to register my device don't get the message correctly so have got to uninstall the app,1
2016,i can not make transaction on my phone again. what is the problem?,4
2016,izt amazing,5
2016,I have been using the app but it recently started telling me I need to register my device again. Have been cutoff since then. How many times am I expected to register my device??,1
2016,The best ever for mobile phones,5
2016,"i cant download the app on a blackberry phone(Q10), why and give me description.",1
2016,Best bank,5
2016,all my transaction works well,5
2016,Great app,5
2016,Can't register more dan three devices,2
2016,Like it,4
2016,Impressive,5
2016,Nice app,5
2016,Easy and simple,1
2016,Very good. Recommended.,4
2016,Hello I'm in Ghana and it doesn't work when I try to enter my details for my zenith acct,2
2016,Ok,3
2016," Please I am unable to do transfers on my eazymoney app,when it gets to the last part where am supposed to click ""confirm""‎ it takes me back to the previous page as soon as I click ""ok"" how do I resolve this?",3
2016,"I've been using this app for a while now and it has been working perfectly until recently. Now, whenever I try to log in, I get a message to register my device first. And I have already registered it.",3
2016,Good,5
2016,"Great app.  But these days it says I have to register device,  when  I have already used the fone for other transactions..  Wat do I do??",5
2016,"I am to re download this app for the second time, it was okay for transaction but after sometime, I couldn't login, like the app got corrupted.",1
2016,This is the bomb,4
2016,Keeps telling me 'up to three devices can be registered' I have neither registered more than one device nor more.,2
2016,Easy n secure.,5
2016,Love it,5
2016,I uninstalled and installed the app several times and still get the login page instead of the registration page and I have never used mobile banking.  Previously used eazymoney.  Complained at your branches several times and no one seems to be able to proffer a solution.,1
2016,Fantastic,5
2016,"I actually enjoyed it for some weeks when I first downloaded it but now a bad market.error message when I input beneficiary acct number is:could not verify account number. Zenith IT team, do something",2
2016,Luvly nd easy to make use of.. Sit at home nd do my transactions..,5
2016,"I really need This mobile banking that's why I downloaded it, it was working @first but now it wouldn't Just log In. I complained At d bank and I was told it Cos I am not using the number I used to register to browse. Alerts come to my mtn line, but I use my glo to browse Cos d network is Beta in my area. I was told to use Wi-Fi and even with Wi-Fi, it won't login. I'm so Tired and fed up 😔😒😞😞😞😞",2
2016,Good,5
2016,Love it!,5
2016,Excellent app,5
2016,Love it. So easy to use!,5
2016,"User friendly, ease of transfer, airtime top-up purchase.",4
2016,My bank account with me on the go!,4
2016,Very robust and easy to navigate,5
2016,Wonderful app. Gives me my bank right here on my fingers regardless of location and weather. It's swift and very effective,5
2016,Great app.,5
2016,It's fast and very reliable.,5
2016,"You wan an app that works, down load this app",5
2016,Great!,5
2016,"Jeez! This app has really cured my craze. It is eaZy, faster, convenient and 100% secured. Thank you Zenith Bank for this great app. Daalu!",5
2016,Mobile Banking,3
2016,Excellent,5
2016,Angry,1
2016,Fast and effective.,4
2016,Great and reliable app.,5
2016,So nice,5
2016,"It's not easy to downnload anymore, it stop sudenly so i can't use it again",3
2016,"Well, I have been using this app for close to a year now and its been helpful, provided I'm using the same Sim I used in registering I don't have any challenge at all. I just got a new phone that uses two sims, downloaded d app and logged in and there, I had no problem. Just make sure u r doing the right thing. Its not magic, its technology",5
2016,I am loving it to,5
2016,Very useful in terms of business,2
2016,It's telling me to activate my device. What does that mean,1
2016,I like this app!,3
2016,It keep improving,5
2016,it is very efficient and reliable,5
2016,Good,5
2016,"Pls i need you to help me fix a problem of error message that keeps showing up anytime i try to make any transaction... After successful completing my first transaction , the application has failed to receive my password and I've been trying so hard, went to complain about it in your branch In akure, i was told to Uninstall and install again but still same old story",1
2016,Best mobile app ever,4
2016,Help!,1
2016,"Tell others what you think about this app. Would you recommend it, and why? I will but how do I download it for my Q10 because the drop down list for phone type does not show it.",1
2016,The best and effective.,5
2015,The apps is very convenient for quick banking transaction for personal account holders. Provision should also be made hi for one man owner corporate account holders. Then it will be total.,5
2015,Always showing register device even after device has been registered,3
2015,"After updating i can't login again, it always say I should register my device first... Pls help..",1
2015,failed to download on my tecno phone,2
2015,PASOTR LIBERTY,3
2015,It is good and easy to go with,5
2015,This is so wonderful. Since I have been using I enjoy it. If I have any problem once I call the Zenith customer care it is resolved.,5
2015,I can't use this app  after the first day I logged on and each time I try to log in it keeps showing error message (my credentials are all correct) pls fix this.,1
2015,"Was working fine, until few months ago,first I cudnt pay bills wit it anymore then d transfer stopped working too few months ago,hv been to zenith bank, no solution,just fed up",2
2015,I am impressed! It works flawlessly. Simple easy straight forward procedures. Lovely!,5
2015,"I've been using just one device wiv this account but it suddenly starts giving me error messages like "" cannot register up to 3 devices"" this is so annoying, i need to use the app urgently",2
2015,It has been really helpful,3
2015,"I've just done only 2 transfers out of 10 and this app keeps  telling me that I've exceeded daily transfer,  I have bills to pay pls and I'm offshore.. What can I do?",1
2015,Was trying to log in kept saying internal error pls fix it I love d app,3
2015,Its kips telling me to register device or tells me internal error  weneva I try to use d app,2
2015,Excellent,5
2015,Excellent,5
2015,"Great application, saves a lot of time and no stress",5
2015,The app is reliable and okay. But the charges are disheartening...,5
2015,"The app is refusing my password. Asking that I input correct credentials. What do I do, please?",1
2015,It works very well,5
2015,I love it,5
2015,"I missed the onetime verification code, how can I get it back because the app is useless to me without it",2
2015,You guys are the Best,5
2015,"One (1) star, this app has never been useful to me, I can't login to the mobile money banking area, keeps sending an error message, even when I put the otp sent to me. Please zenith bank FIX this, and I'll think of gvn a three (3) star, and if made better,  Five (5) star. !",1
2015,eazy,3
2015,Was unable to make use of it keep telling me bvn update needed and have been done that at the zenith bank saying the same response please what can I do,1
2015,"It seems eazymoney platform is down because I have not been able to use It for about a week or so. Unfortunately I tried to use the mobile banking and the confirmation code is not working.. saying error processing request, after deducting my mobile number credit. Please what's the problem about.",2
2015,Works well,5
2015,"Since I swap my phone and download  new app I am unable to login, it keep telling me error 3 device and so many thing like that, I don't know what to do I have called customer care several time which keep draining my call credit without answering, just hating the whole thing.",3
2015,Good,3
2015,Rating,3
2015,U guys can do better,4
2015,Thank you... it really helps :),5
2015,Good,4
2015,Open,1
2015,"I can't seem to be able to access my zenith bank mobile app cos I changed my sim...""",3
2015,Fabulous,4
2015,Excellent,5
2015,account detail,4
2015,"Lately after the recent update the app just doesn't work, keep saying no internet connection meanwhile all my other apps can access my network.",1
2015,a good one indeed,5
2015,Excellent,5
2015,The app is okay but I have not been able  to use it since I switched phones. Keeps telling me something about 3 devices.don't know wat to do.,4
2015,"Very nicely, and convenient.",4
2015,Awesome,5
2015,"Instant transfers, airtime recharge, Bill payments from my mobile. Just great!",5
2015,It's telling me to register my device first when I'm already registered,1
2015,"Anytime I try registering as a non-internet user, they tell me my account number is not available on this chanel, please help me out. I really need this app",2
2015,"app working perfectly until I updated it, now can't use it, is saying empty account..",1
2015,Thanks to Zenith bank.,5
2015,I can not log in,1
2015,Couldn't log in using sim1 since I reg with sim2. Pls rectify this issue,2
2015,"Occasionally,  i see a dialog box pop up on my phone's screen while trying to log in requesting i register my phone b4 access is granted... Twice have had to uninstall then. Re install before access is granted..  This is very annoying.  You get 3stars for it. Pls,  fix it!",3
2015,Good app for people on the move.,4
2015,Nice,5
2015,Still surprised as to why I have been unable to log in despite waiting for more 24 hours as my banking officer instructed. Pls can someone help me here. System repeatedly told me this account no is not allowed here. It says i should visit or call. I did call at lekki branch. I was told that my banking officer/my branch will help out. But I am surprised that upto now both my banking officer/okota branch has done nothing about it. My formal banking officer was right asking me to switch to his new bank.,1
2015,hope it works,5
2015,Perfect!!!,5
2015,"After using 3 devices, I am forced to forfeit the app despite complains in branch and numerous e-mail.",1
2015,Good app but doesn't have provision for logging in when downloaded on a new device if already registered... Pls make provision to log in too not only to register,3
2015,Loving it,4
2015,Pretty gud,5
2015,"Life is mobile, so is your bank",5
2015,Zenith Bank keep on doing the good work,5
2015,Too bad keep telling me my account not registered.,1
2015,Very good,4
2015,It made my banking easy and faster,5
2015,A very eazy to use app. It solves my normal everyday banking needs.,4
2015,Coool,5
2015,"Thanks to Zenith Bank Plc for the bug persistent fixed, rate five Stars now",5
2015,Full of hassles,1
2015,Easy and reliable means of banking,5
2015,Really like it,5
2015,"Since i installed this app,  i was able to use it just once.  When i tried using it again,  i was told to register my device. How many times should i register same device?  I had to uninstall the app and i just re installed it.  I hope it works well now.  If it does,  you will get 5 stars but till then,  manage the 2 stars because the app is useless if i can't use it. Access bank has the best online app.  Everything works smoothly,  no stress at all.  Maybe you should consult their tech guys for tips.",2
2015,I Love it,5
2015,"All of a sudden I can't log in to my Internet banking again,  whenever I tried it keeps telling me Please register your device first. Please look into it.",3
2015,Good app,5
2015,Security wise,5
2015,"Dear Zenith, would be glad if i can check my Mini Statement using your application without necessarily having to log in to my laptop to view all my transactions. Until then, 3 stars.",3
2015,Love it but it has error in downloading,5
2015,"Please I have 2 zenith account why can't I use the same app for the 2 accounts each time I try to login the other account it keeps telling me to register my device first  but both accounts are already registered, please help me resolve this",5
2015,"Ever since this app came on board. Banking has become eazy. The only update i want is for us to be able to put funds on hold. I can hold and unhold funds in my account. Think about it, when that is done. You get 5 stars.",4
2015,Great app. User friendly.,5
2015,"I have always used this app without worries, first on my ios device and now on Android, functionality is great, Design is simply perfect. Kudos to the UI designer and app developers, and thanks to zenith bank.",5
2015,Just love it,5
2015,I can't download this app.im so frustrated.,3
2015,Nice,5
2015,What does Token & pin means and how can I get/find my own?,3
2015,"Please I need your help,I can't log into my account again, all they keep telling me is to register my device which I have already done",2
2015,Easy to navigate.  Makes life SOOO much easier,5
2015,Fantastic,1
2015,smooth and eazy to use,5
2015,Wishing u all the best,5
2015,Fantastic,5
2015,Love this app from Zenith........keep it up,4
2015,Normal,5
2015,Totally awesome,5
2015,U don't need to go the bank but u can't minimize it.,5
2015,"It's pointless when it can't be used on multiple devices(more than 3). The pin+token is enough security so don't understand why. Its also useless if it keeps instructing an existing user trying to login to re-register the device again. That prompts me to delete and reinstall and now it says i cant register it since I have done that on 3 devices. I've only ever had it on one device but been forced to reinstall on 2 occasions and now it talking nonsense, saying ive registered 3 devices.",1
2015,Banking got a lot easier,5
2015,"I so much love, this is awesome.",5
2015,Good,5
2015,For Bank transaction,1
2015,Can't login again...always says pls register ur device,1
2015,Good,3
2015,"This app is very ok,i love it much.",5
2015,is dre any service charge associated to this app.?,1
2015,Awesome,5
2015,It  is  easy  and  convince  thanks  zenith  bravooo,3
2015,I like d application,4
2015,,5
2015,Good.,4
2015,"The App is ok, the only challenge I'm facing is dat, Internet banking, isn't working for me, only mobile banking is working for me.I have token",3
2015,"Last night when i tried to make use of this app, after typing my password, and clicked on log in what i saw is this"" Please your device has not been registered then a code at the end"" please what does this mean? because i wanted to credit my phone but i couldn't do that. what should i do?",1
2015,Retired Teacher,5
2015,Helpful,5
2015,It's cool. Saves d usual stress .,4
2015,It's a nice initiative buh I can neither log in nor install. Please advice me cos I really need it 2 ease off some stress. Thanx,5
2015,This application is great as it meet all my financial obligations. Try it and enjoys,5
2015,"An excellent,  secure safe and user friendly app.  Makes banking on the go easy and convenient.",5
2015,Good,5
2015,It's trying,3
2015,EGWU NLIA IKEOR,5
2015,Cool,4
2015,This is actually a very nice app but the only problem i have is whenever i try to use my second sim to access it i get a message 'please register your device first'. This days alot of people are using a dual sim phone where you can switch your data to any of the sims. Making the app registered to only one sim is a lil boring. Please if you fix in the next update. But generally a very nice app.,3
2015,Cool,4
2015,Fast,3
2015,Poor App,1
2015,Ade flk,3
2015,the app is not displaying the page for registration...of which i am unable to register...please fix it,1
2015,Great work,5
2015,Freindly user,4
2015,Excellent app you have here but can I add more than one account numbers? Thanks.,3
2015,Its a good App,4
2015,Amazing.,4
2015,Useful app!,5
2015,Excellent,3
2015,This is an amazing application. Kudos Nigerians. Keep it high.,5
2015,I've tried recharging my fone but it doesn't work even transfers. Zenith please do something,4
2015,"Pls help me out.. I m using did app smoothly bfor,BT can't login again. Its showing ''please register your device'' pls pls",3
2015,its a wonderful banking experience.,4
2015,It makes my banking easy.,4
2015,OK,4
2015,One of the best if not the best mobile bank app I love it..I will like to know if inter-bank fund transfer is free.,5
2015,"Fast and easy transfer.Zenith,my bank anyday",5
2015,Awesome,4
2015,good,3
2015,Good,5
2015,I like it,5
2015,I still have enough memory but i can't download app,1
2015,User friendly,4
2015,Ok,5
2015,cool,4
2015,Good,5
2015,Excellent banking service,4
2015,It ok,4
2015,Zenith,3
2015,"I really love zenith apps...am enjoy it, most especially in time of recharging and transfers....",5
2015,Very nice,5
2015,Good,5
2015,Smooth Sailing!!! The best banking app. I love Zenith Bank!!!,5
2015,It's ok.,3
2015,It stop working after I updated it.,1
2015,Needs improvement.,3
2015,Excellent I most confess,4
2015,"Cool, yet to get it on this phone though...",4
2015,OKA,5
2015,Very well done,5
2015,Great app.,5
2015,My Mum and dad uses these bank I also do.......... I love it.,5
2015,"Quite Good now, with more safety features",5
2015,My number 1 bank love it,4
2015,Customer,3
2015,"Love it but there needs to be a way to verify account numbers before paying, also I've not been able to log in throughout the weekend and I needed to make some important payments especially when I had to go to the hospital! That was a mess up!",4
2015,"The app is ok. The challenge I think am having here is dialing of code. Its disgusting. I was unable to make transfers. The code not working. I don't even like the idea of using a code confirmation. Its disgusting. My other bank ( diamond bank) don't use any code dialing confirmation. You can use it anywhere, in Nigeria and outside Nigeria. Zenith bank should please do something about that. You are bigger than that.",1
2015,Its good,5
2015,very good,5
2015,Nice app. But i can't login now. Zenith do something as soon as possible pls.,4
2015,This App significantly remain the best among host of others on the playstore.,5
2015,sunday agharandu,3
2015,The app is user friendly and cool.,5
2015,It's too slow,3
2015,Good and easy.,5
2015,I love it,5
2015,"Whenever I open this application on my blackberry Q10, it asked me whether I want update this app. If click yes it will direct me to another page where I coudnt find any update please advice.",1
2015,"I just love it, makes my transactions a lot easier",5
2015,It's quite amazing that i can check my account balance with my phone through this application.,5
2015,Affan,5
2015,"It's a good Application, far better than others",5
2015,Cool application. I love it,5
2015,For over a wk dis application keep telling me to register my device I don't know why,4
2015,Excellent,5
2015,"I luv it, it's less stress",5
2015,Thanks is working fine now and customer friendly too.,5
2015,A.Talba,5
2015,Easy to use,5
2015,I love this app,5
2015,Real app,4
2015,I love the app,5
2015,Savings account,5
2015,A very good and useful application for mobile banking that's unparalleled in Nigeria,5
2015,I know the bank serves excellent.,4
2015,Hummkk,4
2015,fantastic,5
2015,Fantastic!,5
2015,"Very helpful, really love it, kudos Zenith bank, the best bank.",5
2015,Nice one,2
2015,"No customer will say no to ur superb techno, urs is weldone always, but u need to shape one area!",3
2015,Nice,4
2015,fast and easy,5
2015,Fantastic,4
2015,I love the app,5
2015,Low,5
2015,Good,1
2015,Good,4
2015,Good,4
2015,"My bank, my branch, my transaction!",5
2015,makes life easy.,5
2015,So good,5
2015,Fantastic,5
2015,"It's funny how Zenith responds to only good reviews. I can't do anything with the app. As a 1st time customer I am required to dial a code sent to my registered phone to initiate a transfer, I dialed severally and it keeps saying request not completed. Why will you make things difficult for users? Thank God for ATMs. I will take all the money out.",1
2015,"Really like it, I do all kind of transaction despite my savings account.  Keep it....",4
2015,Nice application but always pops us a screen to update. really annoying,4
2015,Impressive,5
2015,I liked  it,5
2015,zenith,5
2015,Good and easy to operate..well done Zenith..,5
2015,Excellent performance,5
2015,This is likely the best mobile banking application in Nigeria.,5
2015,fabulous,5
2015,Construction,1
2015,Since morning  I cnt download.pls help,1
2015,It fantastic,5
2015,Meets the basic need,3
2015,It safe time and energy,4
2015,Wonde rful,5
2015,Thumb up,5
2015,It's just nice,4
2015,Perfect! It's so cool...... I love it,5
2015,Good,4
2015,Commissioner,4
2015,Truly mobile banking,5
2015,I love this app,5
2015,,3
2015,Love the fact that this product keeps improving!,5
2015,Cool app. It makes banking fun easy and uber convenient,4
2015,Very nice and easy to use.,1
2015,Ok,4
2015,Great god,5
2015,"Whenever I log in, the app displays a message of a new version which requires an update. Nothing is there to update I will simply advice that, that aspect be look into for better results.",3
2015,its easy to use.. fast...convenient.. no traffic.. above all its very safe n reliable. .,5
2015,"Excellent work, keep it up.",4
2015,Super. Easy and convenient,5
2015,Very useful..,5
2015,Perfect,5
2015,Very good online banking application.,4
2015,Great,5
2015,"Each time I open the app,  it displays a message that ""a new version is available on the play store"". The problem when I click the link which rightly takes me to the play store, there is no update.",3
2015,Great,5
2015,"Nice transaction,  easy to access.",5
2015,Great,5
2015,"When will PHCN bills payment be included in this platform? That ought to be the very first yet given it is the most frequent and relevant utility in every household , years down the line it's still not happening.",4
2015,Best application,5
2015,It is great p,3
2015,Am impressed.,4
2015,This is strange. I updated the app thereafter encounter difficulties in signing,1
2015,Exceedingly exceptionally great app. Banking/online transactions just got easier.,5
2015,Good,5
2015,Fantastic and user friendly.,5
2015,Excellent,5
2015,Nice and preferable,4
2015,The apps is fantastic.,4
2015,"This app makes life so much easier, it does everything include crediting phones i love it..",4
2015,Great app,5
2015,Its such a breeze using this app. Zenith is always on point. Kudos.,5
2015,It's a very nice app and easy to use. Get's a lot done easily.,5
2015,It cool,5
2015,It's robust and a one stop shop for my banking services.,5
2015,Very convenient,5
2015,It's really been working well with me and making the business of banking easier. Nice App!,4
2015,"Timely, effective and so on d go..",5
2015,Great stuff,5
2015,Absolutely the best mobile banking app.,5
2015,"Please fix tye the bug in the new update, it keeps asking you to update after you've updated the app....",4
2015,"The apps is good, and easy to use.",5
2015,So far so good..,4
2015,Awesome,5
2015,Excellent keep it up,5
2015,So impressive is this application.  It made banking easy for me.,4
2015,Splendid App,4
2015,Good job,4
2015,This is wonderful.  Kudos,5
2015,Not the best mobile ba,2
2015,Good,5
2015,What a lovely app,5
2015,Excellent but congestion.,5
2015,Paycheck,3
2015,"It's really an application on the go, I can handle both money transactions and job protocols at the same time coz of this app",4
2015,"It is an impressive, user-friendly and valuable facility",5
2015,Best in Nigeria,5
2015,There seems to be recent bug that keeps making the app to request for update from the play store. Please fix it.,3
2015,Lovely,5
2015,"Just as de Zenith, i pray u meet de zenith of ur success in Jesus name.",5
2015,IS NICE APP. NO STRESS AND EASY TO OPERATE,4
2015,Very very helpful to our banking wahala ODI MMA NKEUKWU,5
2015,Really need to work on the network,5
2015,"Great app, user friendly.  I recommend to all",4
2015,Very good and very nice,5
2015,Better with the two option of internet banking or non,5
2015,Fantastic,5
2015,"The mobile banking app should be made to be independent of a particular device just like the eazymoney, so that if you have multiple mobile devices you can use it.At present if it's registered on a particular account and on a particular device, you can not use it on another mobile device..",5
2015,So easy and reliable.  Really in your best interest,5
2015,I love it,5
2015,Efficient and flawless.. Must find a way to predict traffic next..,5
2015,It's easy to use,4
2015,I like it,4
2015,"Innovation,  security and flexibility is key to a convenient banking system. With zenith bank this is happening.",5
2015,Great,5
2015,"Off all mobile money apps.  ZENITH bank app is the best. Excellent, fantastic, friendly etc. My bank.",5
2015,Very easy to use,5
2015,Love ir,5
2015,The app is excellent,4
2015,Good one there!,4
2015,Eddy,5
2015,No difference from the previous app,3
2015,I like the app.,4
2015,"I strongly recommend Eazymoney application/Zenith Mobile Banking app, it does what it says.",5
2015,Excellent banking app,5
2015,Very user friendly. Effective on the go,5
2015,Very cool app....zenith bank is d best,4
2015,"Excellent, fantastic. The best thing in mobile banking. Zenith Bank is the best for me. Quite easy and user friendly. My bank!",5
2015,Perfect for my banking transactions,5
2015,Nice one,5
2015,"It's the easiest, quickest and most user-friendly form of banking I have used....It has actually immensely facilitated use of my account for transactions..Thank you Zenith",5
2015,Just touch and let it flow,5
2015,So nice,5
2015,Rily luv it. Kudos to zenith.,5
2015,I don't have an account with Zenith but what I've seen here is impressive. No doubt it should be one of the best.,5
2015,So interesting. My transactions on the go,5
2015,Excellent,5
2015,Superb...,5
2015,Perfect app but pls include a way of verifying the owner of account am transferring money to because am always scared of transferring to wrong account.,5
2015,The App is really helpful in all ramifications.,4
2015,Good,5
2015,Ok,5
2015,Looked easy nd comfy until i tried to do my 1st tranfa on it nd realised i had to do a verification. D numbers used for d verification wz sent to my alertz contact. I kip trying to verify bt it kips saying try agn....AM tired of trying agn nd agn. Plz helpp,2
2015,A very nice application,5
2015,This app saves me a lot of time and it's very easy to use,5
2015,The comfort of using this app can't be put into words. You've got to try it out for yourself.,5
2015,Ah ! the convenience......,5
2015,Better apps,4
2015,It a good app make life more obvious zenith continue going,5
2015,Good,4
2015,Nice,5
2015,But I can't make transaction I don't know what to do,3
2015,So good,5
2015,Nice app,4
2015,"Ability to register 3 devices is not enough; for some banks' apps, one can register more than that. I have more than 3 devices and I want it on all of them. Do that, you get 5 🌟.",3
2015,Zenith bank Nigeria,4
2015,"The app now tells me ""please register your device first"" whenever I want to login. Pls resolve this problem.",2
2015,My childhood bank,5
2015,Best bank app. I think other banks should follow,5
2015,Using it on my German Andriod Tel.,5
2015,Cant install mobile  banking. saying incompatible update. can this be rectify soon? thanks,2
2015,After the last update I can't  pay for my gotv subscription anymore. And it always saying error 61476 when I try to transfer.,1
2015,Self registration,5
2015,Great.,5
2015,The best mobile app so far,5
2015,relief me from stress of queing in the bank,5
2015,OK,1
2015,Can't even download the frigging application.,1
2015,Quite functional,3
2015,Very good,4
2015,This is the best mobile banking app i have ever used.,5
2015,"Superb, all banking functions at d tip of ur finger",5
2015,Excellent app.,5
2015,So sweet,5
2015,Like it,3
2015,I really love dis app it is very very helpful,5
2015,"The UI is crisp and clean. Instructions are clear. Of course the user will need a strong internet connection to avoid hitches. However, I encountered an ""Internal Error"" upon processing a transaction. Which almost led to a duplication payment. I received a message from the App that there was a possible duplicate and I should check my balance. Good thing there wasn't. Overall good App. Needs improvement.",4
2015,"The Best mobile banking app ever!. Zenith,u guys rock. Always leading while others follow.",5
2015,Good app.,5
2015,"Once u get tru d initial log in, it's an easy street all d way!!!! Stress free nd eazy to use.",5
2015,Trying to log in after being updated keep telling me internal error why is that its kind of pissing mi up try fix this up plsss,4
2015,Pls I need my banking token because is asking for it and I don't know my,3
2015,Customer service hasn't replied in over 7 days to my request for assistance.  So how am I supposed to register someone?,1
2015,This is the best mobile banking application its a self service app,5
2015,Please let me transfer my money so I can withdraw it and use.,5
2015,A very good app,3
2015,But i dont understand what they mean by hardware token ?,1
2015,Nice application,5
2015,Very good happy using it,4
2015,transactions  on my finger tips,5
2015,Very fast,5
2015,ADAMS,2
2015,I really like this,5
2015,Fantasy,5
2015,Bank of honor,5
2015,I love it,5
2015,Perfect!,5
2015,Easy user interface. Contains all you need. Banking on the go,5
2015,Sweet app easy to use,5
2015,Good to go,5
2015,"This app has saved me the stress of going to the bank to deposit money. I can transfer money to any Nigerian bank right in my bed. I recharge my phones with this app and pay several bills with it too. Great app, great bank! Thanks to Zenith Bank",5
2015,Zenith Bank,5
2015,All,5
2015,"I love this app. It runs very smoothly on android devices unlike its peers. It is simple to use, multi functional and bug-free. The possibility of registering 3 devices caps it all. you dont know what you are missing until you try it. Thumb up for you guys in zenith.",5
2015,Internet banking,5
2015,Best conection,4
2015,"Initially, I use to experience errors.. But for some time now, the experience with this app has been splendid..Being in a remote area, transfer of funds and recharging my lines has been so easy..it even validates the account number for you, before u send the fund..well done!",5
2015,A cutting age technology. I love it!,5
2015,Good,4
2015,Working well,5
2015,"I gave the app 5 stars before this update,  some services are no longer working. Eg the airtime for glo network recharge option. Please fix this.",3
2015,"Speed is of great essence in some transactions, so.",5
2015,I banking token,1
2015,"Its keeps telling authetication failed, I cant transfer or recharge,    pls fix it",1
2015,I've never come across such a wonderful application like this before. It's the best.,5
2015,I've been using the app for quite a while now until I updated it. I never enjoyed it again.  I tried logging in and it says register your device. But the answer to an FAQ says registration is one time..Can this be looked into Please,3
2015,"It tells me error after every #100,000  Transfers and says I've exceeded my daily limit... I wonder why!",3
2015,I tried to transfer funds and I tried to  dial the confirmation code and it keep saying try  again. fix this please,2
2015,"Keeps telling me to make a tranfer , can't even rechange, telling me a one time verification is required on the transfer module to activate mobile banking pls go to the main menu and make a transfer, what's the cuz of d@",1
2015,Downloading impossible,5
2015,This is one of the best mobile banking apps,5
2015,It fell below expectations for me. My first transaction was taxed and the tax was taxed again. Only one transaction and multiple deductions. That is a NO NO. Customer care did not return my money.,2
2015,Easy to use and convenient,5
2015,Good,4
2015,The apps is very good and secure,5
2015,It's a very usable and friendly app!,5
2015,Nice app,5
2015,Love it,5
2015,I like it. Its Very Helpful,5
2015,The best,3
2015,Simply great,5
2015,Wonderful,5
2015,User friendly and effective... I love it,5
2015,good,5
2015,Wow,4
2015,Very convenient.,4
2015,Unique,5
2015,It's very convenient,5
2015,The update is a great plus.,5
2015,Nice and CUTE,5
2015,Is working perfect,4
2015,I love it.... It has made life easy for me,5
2015,The apps is excellent and easy to use.,5
2015,Convenient for making payment and other transaction.,3
2015,Nice one,4
2015,Ability to register upto 3 device is an excellent service delivery. Best innovation of the year. Proud to be associated with zenith bank. TOTAL QUALITY MGT AND EXCELLENT SERVICE DELIVERY.,5
2015,😘👏👍👍👏✌✌👍👍👍👍thumbs up...  But you can still do better...,4
2015,The newest update enables you to register it on up to 3 devices. Splendid!,5
2015,It's easy to use and reliable,5
2015,Very convenient way to make a transfer and recharge your phone.,5
2015,A very comprehensive personal finance  mobile app that is easy and friendly to use.,5
2015,This app is the best banking app I've ever used. Makes me transact on the move without stress or fear,5
2015,Nice app,5
2015,"Banking convenience, no lags, no unconfirmed transactions going through or transfers being made double without initiation as I experienced with some other bank.",5
2015,This is one of the best innovation from Zenith Bank. I so much love this app.,2
2015,Miss Victoria,5
2015,"I just got the Zenith Bank Mobile Banking app. It's absolutely exquisite...such that I'm very impressed. It's easy to use and even though I haven't tried that of GTB, I can beat my chest and say this is the best mobile banking app in Nigeria. Kudos",5
2015,Good,5
2015,Make it works best for me,5
2015,Very user friendly and easy to access,5
2015,"Can't really figure out what happen to d previous version I had, suddenly started displaying another Acc. Name for me after I logged in with ma Acc detail n password. Reply needed urgently pls",3
2015,Nice,4
2015,Good software with fantastic features.,4
2015,So far so good,5
2015,Exl,5
2015,I changed phone and I can't my account. I hate it.,1
2015,Banking at your fingertips.,5
2015,Nice,5
2015,"The app is very good if you can understand it,",4
2015,I hv been using this app but i reinstalled for some reason and now it only has the option to sign up and i cant sign in. Pls do something.,3
2015,"This is bringing the bank to one's doorsteps. Think about the ease of doing transactions at any point in time conveniently compared to the cost and time of going to the bank, then you won't think of the charges. Thumbs up ZENITH!!!",5
2015,Marvellous.,5
2015,Very user friendly,5
2015,Excellent,5
2015,My bank. I love everything about zenith bank,5
2015,I logged in to my account to make transfer but I was asked to enter I bank and pin+token. What is the I bank as I cannot understand. Why making it complicated?,3
2015,it was perfect at first. but now i can't log in with my account. it says this account is not allowed on this channel..,3
2015,De app is cool since i installed i have rily enjoyed it except dat it seems u cant transfer  above a certain amount. 100k or ?,4
2015,It's very efficient,5
2015,The best banking app ever,5
2015,Just the perfect 👌 way to do all my online transactions. Great app!!!,5
2015,Executive,5
2015,Loved it.so easy to install and use immediately. Didn't need to call customer care to set up any registration. Really impressed.though I don't know if it only works with packet data.,5
2015,It's too much,5
2015,Great app. My nearest branch,5
2015,Zenith bank tried for first time in this app. The former easy money app is the worst mobile money app I ever saw,3
2015,No space to login as already registered when switched to zenith bank mobile banking,3
2015,Networke,5
2015,I love it,5
2015,It awesome no complain,4
2015,A very nice application.,5
2015,Sophisticated app. . .,5
2015,Wonderful tool.,5
2015,Good app but..,4
2015,This is very good & easy to use. I love the ibank it work well,5
2015,Just ok,4
2015,Love it,5
2015,,5
2015,"This app is just trash except zenith bank upgrades their system . Once I needed to make an urgent cash transfer and I registered the app on my Gf's phone,now I have downloaded the app on my mobile and am unable to use it cos it says am already registered meaning I can only use first phone in which I registered? That's just gross u can't call that security measures. This is the 21st century where people ditch their old mobile for a newest version.",1
2015,"Smooth, fast, very easy to use. Saved me the stress of having to go thru the internet&having to contend wiv network fluctuations. Thanks zenith for stepping up to the plate. I luv it soooo much.",5
2015,,5
2015,I really don't understand why the app defaults back to registration page instead of a log on page for an already registered user..who has done so on a different device..kindly work on this else your competitors would leave you behind.,4
2015,Good job zenith!,5
2015,"It's fast and easy to use...no complexity, even my grandma would have found it very easy to use.",5
2015,Good,5
2015,"Is upto date, is beyond comment.",5
2015,The best app one can ever get. It's a branch of Zenith. Kudos Zenith Bank for this wonderful app,5
2015,Excellent,4
2015,Everything u need from a banking app.,5
2015,"This is banking made easy, it saves time & deletes stress in transactions.",5
2015,This is quite an improvement for the earlier version. Looking forward to bug fixes to remove the prompt to update even though I have updated.,4
2015,Great,5
2015,Talking internet mobile banking..... zenith relunch came just on time. Love this application.,5
2015,this app is so lovely and very easy to use. great job. thnkx,5
2015,Good,3
2015,"Dis is waooo!!!!, u deserve d 5 star, u re d best",5
2015,I enjoy working with it,4
2015,this Zenith app is good,5
2015,Wonderful,4
2015,Great improvement to the app,5
2015,great indeed,5
2015,Woooow!!!!!,5
2015,"No dulling for dis app. My people try for dis one. No excuses... How about d all in one futures. Forget ur transactions, abi na business, abi na map, abi na travels and tours leave am... Infact we only welcome suggestions for future developments here... 1million stars ebuisness team.",5
2015,The best mobile banking app so far in the banking industry in nigeria. It's indeed a five star app.,5
2015,"This is a very robust mobile payment/transfer platform. Very easy to use. Expected nothing less from the undisputed leader in the banking industry. Truely,  ZENITH BANK PLC is in our BEST INTEREST.",5
2015,It very easy to used.,5
2015,Love it,5
2015,It's great,5
2015,My bank in my pocket.,5
2015,It's a cool App.,5
2015,Good and excellent,5
2015,App is super convenient to use but the Bank needs to enable it to work irrespective of what device u are logging on with. If I lose my phone for instance I may have to wait a long time to start using the app again,4
2015,Excellent app,5
2015,I cant use your app on my other phone because I have  registered my account through my samsung tablet...please do something about this. Thank you,4
2015,Excellent,5
2015,Its lovely,5
2015,I've used this app and its so convenient and useful. Zenith bank is doing a good job,5
2015,i love it,5
2015,fantastic,5
2015,Convenient and hassle free,4
2015,THIS APP IS VERY INTERESTING.,4
2015,"This is beautiful, easy and fast. love it",5
2015,Cool,4
2015,100% accurate,5
2015,Banking and transactions have never been easier,5
2015,"Finally Zenith Bank stepped up. I didn't like the mobile number registration thingy. The option to use ibank was the game changer for me. At least I'm sure of my security since you must authorize all transactions with your token. The other issue I would have complained about was about switching devices and the support team has said to contact them on this, so once more... Kudos!!!",5
2015,I installed the app and registered and I had to reformat my mobile phone. I reinstalled the app but this time unable to register as it say my account number has been registered and there is no option to login. Do fix this area.,2
2015,An interesting and easy to use package.,5
2015,Excellent user-friendly interface. Best mobile banking solution I have used,5
2015,The application  is very nice,5
2015,New App.. I just downloaded it..easy to use and it made transfer easy for me. 👍,5
2015,Really nice,5
2015,I'm happy,5
2015,Most love bcos really wonder me & teached  me a lot,5
2015,Excellent,4
2015,It is ok but charges are not good enough on every transaction the vat on it is about 200 naira on transfer of below 100 hundred thousand naira I would rated it 5star,1
2015,Dis app has really helped me with transactions nd wat I luv most is online shopping.u deserve a ten star rating,5
2015,Makes banking transactions easy and convenient,5
2015,"Sometime ago I rated the app one star because there were some challenges with it. But now, I've not installed any better application than this. I works perfectly. Even when u forgot to log out it makes sure that no further transaction is done on ur account once ur phone is locked. When u reopen you'd have to impute ur password again to avoid a 3rd party snooping on ur account due to ur own carelessness.",5
2015,Lovely and stress free.,5
2015,Good for very body,5
2015,Though I downloaded and used it but uninstalled and reinstalled 3rd time but denied me access cant download on same phone again 3rd time .am  frustrated. Zenithbank yet to understand this package.,5
2015,"Fantastic app, the look and feel i am impressed. I really love it",5
2015,It's a cool and user Friendly app!,4
2015,The best of the rest... Thank you Zenith for making banking easy...,5
2015,Easy and superb as the name sounds. . This is Hightechnology with simplicity. Kindly consider something like this for your corporate customers too. Good innovation. Thumbs up.,5
2015,Been waiting for something like this for way too long. Well done Zenith Bank.,5
2015,The best so far,5
2015,"Pls i have a challenge.i had registered before one last week i had issues loging in so i installed the app and reinstalled it again it was telling to register when i tried to register it tells me my acct no has be registered i complained i was told to delete and reinstall i did, now its not taking me to the register page instead it takes me to login page when i try to login it tells me to register my divice am really tired i need it to work pls what do i do",5
2015,This app is very easy to use on the go. It's always........in your best interest.,5
2015,I love it,4
2015,Wow!,5
2015,This is a nice upgrade from Zenith. It is simply a replica of banking hall in once palm and it makes virtually all banking services available to customers 24/7 with nice interface and user friendliness.,4
2015,"The ease, the interface just brilliant",5
2015,Zenith bank in your best interest ...I sincerely agree.,5
2014,Way 2 go. Awesome as GT app.,4
2014,great app,5
2014,The new zenith bank app is Superb,5
2014,So nice fantastic way to use and get wat u need in ur hand,4
2014,The app is just so intuitive and simple to use. Users would find it indispensable and might even replace the Internet banking Website. Zenith bank have stepped up the game. Good job!,5
2014,"Nice app, allows me do all i want to do without necessarily being in the banking hall",4
2014,I LIKE IT.,5
2014,I am confident to say that this application is dependable and developed for convenience.,5
2014,Great application. Practically functional.,5
2014,"Fantastic improvement. I like it that I can switch between Mobile app and EazyMoney. My only complain is that I have to register a different ACC# on my 2nd device for me to use it on my 2nd device.  That means if I have only one Zenith ACC#, I cannot use this app on more than 1 device. Please correct this flaw.",4
2014,A+++! Now Zenith Bank is serious about mobile banking. Kudos,4
2014,Great,5
2014,Now this is what I'm talking about .was hoping they sample gt platform. Now zenith just got it,5
2014,Excellent user interface and functionality.,5
2014,"Really cool and easy to use once you set it up,no need to visit the banking hall for Internet bank users .Gives me access to all my zenithbank accounts.",5
2014,"Fabulous app makes banking pleasurable-excellent functionality,awesomely adequate-couldn't be better",5
2014,Wow...,5
2014,"So many new and innovative features, well done !",5
2014,"This app is simply awesome, I just love it!",5
2014,Nice app,5
2014,Very helpful,3
2014,Fantastic application,5
2014,Good,5
2014,Beautiful,5
2014,I love it,5
2014,Excellent app . download now!,5
2014,Good,5
2014,Okay,5
2014,Best money app ever designed. Zenith always in our best interest,5
2014,Good,5
2014,Very convenient and secure to use.,5
2014,Easy and perfect to use,5
2014,Excellent,5
2014,Easy indeed,5
2014,Improve on the application cos during download its not fast enough.,3
2014,Makes banking easy,4
2014,This app has saved me so many trips to the bank. I have hardly ever had cause to be disappointed when doing cash transfers especially within ZenithBank. However the app is only useful for money transfers. Do NOT buy airtime on the app. You will lose your money and even Customer Care cannot help you get it back!!!,3
2014,Poor can't check balance can't make transactions,1
2014,Perfecto,5
2014,But its  not buying airtime.,3
2014,Download!!! It's awesome evrytin is easy wit easy money tnx,5
2014,Good,3
2014,The best of the best,5
2014,This is the most stupid app in the market,1
2014,Been  using  it for  quite  some  time. Can be improved.,4
2014,D app is fantastic and reliable. I give a 5star wen I will b able to topup airtime on my mobile.,4
2014,Awesome App,5
2014,Fantastic,5
2014,Not as good like we taught,3
2014,Excellent,5
2014,"Well I hope it will be good cos I newly downloaded it so no excuses for now, but I really hope it's gonna be good dow",5
2014,Nice application and work perfectly. You need to review or remove the bank charges on transaction within the Zenith bank account. For example: Transfering of N1000 from bank to eazymoney attracts N100 fee which is ridiculous.,4
2014,I wud give six stars if I could. This is a must-have app. Kudos guys!,5
2014,Lol,3
2014,But why is it for only Nigeria zenith or Ghana accounts too,3
2014,Total solution.,5
2014,Hello how are.,1
2014,Great service,4
2014,One should be able to check balance,3
2014,Faster way of sending money,5
2014,I love it,5
2014,Fantastic,4
2014,The best bank ever!,5
2014,Impressive but more work needs to be done,3
2014,Nice,5
2014,Good app,3
2014,Please improve on your network despite the fact that the app looks fine It's nearly impossible to make a transaction on normal business routine Please improve but for now I am uninstalling,1
2014,Awesome,5
2014,5 star to u guys,5
2014,Great App. Makes it easier for transactions..,5
2014,Make we see...,4
2014,Good looking but hope to be okyed,5
2014,I love it,4
2014,Lovely,5
2014,Convenient and functional.,4
2014,Its too good try it,5
2014,Good,4
2014,Eazy money is great.,5
2014,it ok,4
2014,This the best Bank app I have ever seen. Good job Zenith. Keep it up.,5
2014,Excellent,4
2014,"Its great, I advise u to use it",4
2014,Great App.Banking has never been this smooth.,5
2014,It's a good one.,3
2014,It works really well!,5
2014,We as an international customer can confirm this application as useful with seamless process of operation without been in Nigeria.,5
2014,"[Update] I rarely do this, but had to come back and update my review here. Payments and transfers are so seamless. I can now see my account balance and eazymoney balance... Good work Zenith Bank... Bring out more innovative products. Thanks.",5
2014,A very nice app to have. Has saved from hassle a couple of times esp when my internet was down. Now I never stress to load my phones with credit.,4
2014,Can no displa y my account balance,5
2014,I just updated app today. Now I cannot transfer funds (to other banks esp).  Really love app but pls fix.,3
2014,A very useful app but the UI needs more work.,4
2014,cool app keep it up,5
2014,Simply cool,5
2014,This is the best banking app so far on the planet,5
2014,"This app works perfectly. However, checking balance seems to be a problem. I only managed to do that once since I installed the app. A new update is needed urgently for balance check on eaZymoney & bank accounts. We also need to check last 3 or 5 transaction on eaZymoney & bank accounts. Oh I think I got it somehow - though not easy since it needs pulling down the letters and refreshing. Great App - needs to score as high as 4.7",5
2014,Eazymoney,4
2014,Must download app,5
2014,Just made more eazy,4
2014,What more do you need from a mobile banking application. Eazymoney has it all,5
2014,Need other tracks,3
2014,,5
2014,,3
2014,You make banking fun!,5
2014,Works great.,5
2014,"I can't register as it tells me invalid data. Every time I want to put my date of birth in, it shows my birth month October as 09 instead of 10. Can this be fixed as soon as possible? Thank you",3
2014,Over xcellent,5
2014,Cool.,5
2014,"Wellsonw Zenithbank, bank of all generations!",4
2014,The Zenith people have done it again! Great work!,5
2014,"Never given a review for any mobile app before (even  amongst the many on my devices), I must say,  this really deserve 5 stars! 4 for now though . . . Awesome UI, from last 4 months' constant usage",4
2014,Banking simplified. Highly recommended app.,5
2014,"I was unable to check my balance even after holding the N and scrolling down. Its keep telling me N0.00 but when I checked the balance with ATM, I saw my actual balance. Older version is better.",2
2014,Still getting an error message: package file was not signed correctly. Can something please be done about this error message?	Can't install the app due to error message:product file not signed correctly. Would've been a great app 'cept it keeps giving me an error message about product file not being signed correctly I can't install it on my Samsung Galaxy S2. Pls fix 'cos I really need this app.,1
2014,Excellent app,5
2014,sweeeet,5
2014,Keeps hanging when you need it to be expedient.  Still need to repair some bugs.,3
2014,My mobile number digits is 10 not 11 and stop asking for 11. I hate it,1
2014,The best Bank in Nigeria,5
2014,Good apps,5
2014,"App is great. Great job' great response. Still can't check balance both on the wallet or my account. More so, a mini statement of account isn't showing yet. Great app from market leader, Zenith Bank.",4
2014,Patiently waiting for the app on BB10. Nice one,5
2014,Please try and fix ur app. Am not able to recharge my account and can't view my account balance even after going to the bank several times. Pls don't make me call this app useless,1
2014,This is the best mobile money app I have used in recent years. Sooooo user friendly,5
2013,Is ok,5
2013,cool,4
2013,"Money transfers, bill payment, buying airtime...happens instantly. It,s MAGIC!",5
2013,"Is there no way for someone to check the account balance. I could remember, option for balance is on the older version for bank and eazy money wallet. Thank you.",4
2013,This is by far the best mobile money app in nigeria. It delivers what it says it will do. Very innovative and comprehensive.,5
2013,My Bank in my bag,5
2013,Its good,5
2013,A lot of hidden charges when transferring to other banks. Plus you can't recharge mtn numbers with airtime,1
2013,Banking at your finger tips. Easy to use.,5
2013,I have an account and can access the internet banking...so....!!!!?????,1
2013,"Downloading was even a major challenge. Refused to download - each time, it came up with a silly error message.  Saw your response to one of your reviewers that had same problem. Question now is - how do I send my OS that came with my Samsung Galaxy when my last email to ur establishment came back undelivered? Poor",1
2013,COOL APP,5
2013,Excellent.,5
2013,(MMMBAE)Most Matured Mobile Banking App Ever!,5
2013,Wonderful app with no bug issues good to have it on the playstore. Easily accessible to all. On the move mobilemoney needs. Bravo! Zenith Bank,5
2013,Its a must use app for all zenith bank customers. Nice and cool app,4
2013,Mobile Money App at its best. The app is user friendly. The only App that  i have seen having just a single interface that allows me do my transactions at ease. Thumps up to Zenith Bank and i will gladly recommend this to my friends.,5
2013,Highly recommended app for Zenith bank users.,5
2013,"As expected, everyone wants my phone number. Another BAD APP. You must look for a way of authenticating people without asking for their phone numbers.  We already have enough codes to cram on your ebanking, I think you should be able to adapt them for this mobile app. Asking for phone number (just like Quickteller) is not imaginative at all. The same reason I never bothered with it  I'm UNINSTALLING. When you guys find an intuitive way of doing this, let me know. Otherwise, I'll stick to ebanking on the web",1
2013,Very good,4
2013,Love this app its perfectly okay.. I encourage everyone banking with zenith bank and having a smart phone to download it and use it. Safe and convenient way to bank. Banking at your fingertips.,5
2013,Been waiting eagerly for this app to go live in the Major App stores and now it has.... The app is indeed an Industry Leader ....and surely will only get better. Well done !!!  Suggestion: I think it'd be best to integrate the merchant and biller codes for various purchases and bill payments.That would enhance the user - friendly experience generally. ...,4
2013,Nyc experience. U wont regret it one bit.      .,5
2013,"Great app. Looks really good, works really fast, lovely transitions. Who knew a bank app could be so great to look at, and so easy to use?",5
2013,"Sets the bar a notch higher but i'm sure these Zenith guys have a lot more up their sleeves in the coming weeks. Its original. Its also secure, intuitive, crisp and clean. Its probably the only app supported on both very old Android OSs and economically friendlier phones with small screens like the Huawei Gaga but also on high end Samsungs covering both customer segments - catering for everyone.  Well done Zenith team, well done.  Suggestion - please don't make us have to go to a branch to link our account to wallet.",5
2013,"Eazymoney is fast, secure and convenient to use. I can conveniently pay my bills, transfer funds and save money in my wallet. I'll gladly recommend  the app to all my friends.",5
2013,Best mobile money app so far...well done Zenith bank.,5
2013,Simply amazing.... Feels so good to have my bank with me everywhere i go.,5
2013,"Unable to install app on my android phone, error message:package file was not signed correctly. Pls fix this.",2
2013,Beautifully created,5
2013,"Seamless payment processes. Can pay for airtime, dstv, transfer funds, etc. Very impressed.",5
2013,"This is great,  user friendly and very satisfactory,  Zenith truly pays attention to their customers needs",5
2013,Great app. Thumbs up Zenith bank,5