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I am not satisfied with your service. Close my account.
{ "text": "I am not satisfied with your service. Close my account." }
[ { "label": "NEGATIVE", "score": 0.9996781349182129 }, { "label": "POSITIVE", "score": 0.000321878120303154 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 55 }
Default
null
null
How do I set up an account for my children?
{ "text": "How do I set up an account for my children?" }
[ { "label": "NEGATIVE", "score": 0.9992707371711731 }, { "label": "POSITIVE", "score": 0.0007292724912986159 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 1 }
Default
null
null
If my top-up didn't transfer, what went wrong?
{ "text": "If my top-up didn't transfer, what went wrong?" }
[ { "label": "NEGATIVE", "score": 0.9996868371963501 }, { "label": "POSITIVE", "score": 0.0003131658595521003 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
top up for my american express card is not working
{ "text": "top up for my american express card is not working" }
[ { "label": "NEGATIVE", "score": 0.9997480511665344 }, { "label": "POSITIVE", "score": 0.00025199062656611204 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 2 }
Default
null
null
I want to top up my account by a bank transfer, but will I be charged?
{ "text": "I want to top up my account by a bank transfer, but will I be charged?" }
[ { "label": "NEGATIVE", "score": 0.99818354845047 }, { "label": "POSITIVE", "score": 0.0018164807697758079 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
My card is stolen. Help!
{ "text": "My card is stolen. Help!" }
[ { "label": "NEGATIVE", "score": 0.9967610239982605 }, { "label": "POSITIVE", "score": 0.0032389916013926268 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?
{ "text": "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?" }
[ { "label": "NEGATIVE", "score": 0.9997262358665466 }, { "label": "POSITIVE", "score": 0.0002737381437327713 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
The transfer I tried to make failed.
{ "text": "The transfer I tried to make failed." }
[ { "label": "NEGATIVE", "score": 0.9997398257255554 }, { "label": "POSITIVE", "score": 0.00026022514794021845 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
How do I make my PIN work again?
{ "text": "How do I make my PIN work again?" }
[ { "label": "NEGATIVE", "score": 0.9992904663085938 }, { "label": "POSITIVE", "score": 0.0007095225737430155 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.
{ "text": "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer." }
[ { "label": "NEGATIVE", "score": 0.9988970756530762 }, { "label": "POSITIVE", "score": 0.0011028636945411563 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 35 }
Default
null
null
Can you help me activate my card
{ "text": "Can you help me activate my card" }
[ { "label": "NEGATIVE", "score": 0.06841299682855606 }, { "label": "POSITIVE", "score": 0.9315869808197021 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?
{ "text": "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?" }
[ { "label": "NEGATIVE", "score": 0.9920938611030579 }, { "label": "POSITIVE", "score": 0.007906138896942139 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
Is it possible to get a Visa and Mastercard from you?
{ "text": "Is it possible to get a Visa and Mastercard from you?" }
[ { "label": "NEGATIVE", "score": 0.9885541796684265 }, { "label": "POSITIVE", "score": 0.011445845477283001 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?
{ "text": "Hello. Can you help figure out why the recent transfer from my UK bank account isn't showing up?" }
[ { "label": "NEGATIVE", "score": 0.9979432225227356 }, { "label": "POSITIVE", "score": 0.002056812634691596 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
Can you tell me why a cheque deposit isn't showing in my balance?
{ "text": "Can you tell me why a cheque deposit isn't showing in my balance?" }
[ { "label": "NEGATIVE", "score": 0.9995120763778687 }, { "label": "POSITIVE", "score": 0.0004879152402281761 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
Why was my top-up rejected?
{ "text": "Why was my top-up rejected?" }
[ { "label": "NEGATIVE", "score": 0.9988227486610413 }, { "label": "POSITIVE", "score": 0.0011772643774747849 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
need to know if there is a maximum i can top up
{ "text": "need to know if there is a maximum i can top up" }
[ { "label": "NEGATIVE", "score": 0.9734631180763245 }, { "label": "POSITIVE", "score": 0.026536859571933746 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 60 }
Default
null
null
I see a direct debit transaction in my app that I didn't make.
{ "text": "I see a direct debit transaction in my app that I didn't make." }
[ { "label": "NEGATIVE", "score": 0.9972758889198303 }, { "label": "POSITIVE", "score": 0.002724115736782551 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 28 }
Default
null
null
One of my transactions needs to be canceled.
{ "text": "One of my transactions needs to be canceled." }
[ { "label": "NEGATIVE", "score": 0.9916515946388245 }, { "label": "POSITIVE", "score": 0.008348440751433372 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
If I wanted to change my PIN, how would I do that?
{ "text": "If I wanted to change my PIN, how would I do that?" }
[ { "label": "NEGATIVE", "score": 0.9996405839920044 }, { "label": "POSITIVE", "score": 0.0003593482542783022 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 21 }
Default
null
null
How do I authenticate my top-up?
{ "text": "How do I authenticate my top-up?" }
[ { "label": "NEGATIVE", "score": 0.998381495475769 }, { "label": "POSITIVE", "score": 0.0016185466665774584 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 71 }
Default
null
null
I want a new card
{ "text": "I want a new card" }
[ { "label": "NEGATIVE", "score": 0.9921739101409912 }, { "label": "POSITIVE", "score": 0.007826145738363266 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?
{ "text": "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?" }
[ { "label": "NEGATIVE", "score": 0.99949049949646 }, { "label": "POSITIVE", "score": 0.0005094968364574015 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 46 }
Default
null
null
can my husband open an account and transfer money
{ "text": "can my husband open an account and transfer money" }
[ { "label": "NEGATIVE", "score": 0.991132915019989 }, { "label": "POSITIVE", "score": 0.008867121301591396 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 50 }
Default
null
null
What works for identity verification?
{ "text": "What works for identity verification?" }
[ { "label": "NEGATIVE", "score": 0.9988903403282166 }, { "label": "POSITIVE", "score": 0.0011097234673798084 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 69 }
Default
null
null
I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?
{ "text": "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?" }
[ { "label": "NEGATIVE", "score": 0.9988613128662109 }, { "label": "POSITIVE", "score": 0.0011386506957933307 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
I ordered something online a while ago and I haven't gotten it. I would like a refund.
{ "text": "I ordered something online a while ago and I haven't gotten it. I would like a refund." }
[ { "label": "NEGATIVE", "score": 0.996910035610199 }, { "label": "POSITIVE", "score": 0.0030899548437446356 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
What do I do if my card was stolen.
{ "text": "What do I do if my card was stolen." }
[ { "label": "NEGATIVE", "score": 0.9982433319091797 }, { "label": "POSITIVE", "score": 0.0017566432943567634 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
Are these cards available in europe?
{ "text": "Are these cards available in europe?" }
[ { "label": "NEGATIVE", "score": 0.9883350133895874 }, { "label": "POSITIVE", "score": 0.01166500523686409 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
Why is there a fee for doing a transfer?
{ "text": "Why is there a fee for doing a transfer?" }
[ { "label": "NEGATIVE", "score": 0.9987917542457581 }, { "label": "POSITIVE", "score": 0.001208228524774313 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Where is the tracking number for the card?
{ "text": "Where is the tracking number for the card?" }
[ { "label": "NEGATIVE", "score": 0.999433696269989 }, { "label": "POSITIVE", "score": 0.0005662460462190211 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
Can I change from AUD to GBP?
{ "text": "Can I change from AUD to GBP?" }
[ { "label": "NEGATIVE", "score": 0.9981979727745056 }, { "label": "POSITIVE", "score": 0.001802021753974259 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 33 }
Default
null
null
Why is this fee being charged to me after using my card?
{ "text": "Why is this fee being charged to me after using my card?" }
[ { "label": "NEGATIVE", "score": 0.9983231425285339 }, { "label": "POSITIVE", "score": 0.0016767970519140363 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
How do I know if I will get my card, or if it is lost?
{ "text": "How do I know if I will get my card, or if it is lost?" }
[ { "label": "NEGATIVE", "score": 0.9997661709785461 }, { "label": "POSITIVE", "score": 0.00023379673075396568 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
What should I do if I don't know my password?
{ "text": "What should I do if I don't know my password?" }
[ { "label": "NEGATIVE", "score": 0.9996416568756104 }, { "label": "POSITIVE", "score": 0.0003583035431802273 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 44 }
Default
null
null
My card hasn't arrived.
{ "text": "My card hasn't arrived." }
[ { "label": "NEGATIVE", "score": 0.9995445609092712 }, { "label": "POSITIVE", "score": 0.00045543702435679734 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
How do I know where I can use my card?
{ "text": "How do I know where I can use my card?" }
[ { "label": "NEGATIVE", "score": 0.9993833303451538 }, { "label": "POSITIVE", "score": 0.0006165967788547277 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 10 }
Default
null
null
I did not get all the cash at ATM.
{ "text": "I did not get all the cash at ATM." }
[ { "label": "NEGATIVE", "score": 0.9995390176773071 }, { "label": "POSITIVE", "score": 0.0004610546166077256 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
What commission do you take for currency exchage?
{ "text": "What commission do you take for currency exchage?" }
[ { "label": "NEGATIVE", "score": 0.9986202716827393 }, { "label": "POSITIVE", "score": 0.0013797275023534894 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 31 }
Default
null
null
I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!
{ "text": "I need you to stop the transfer I just started as soon as possible, I just realized it's not correct!" }
[ { "label": "NEGATIVE", "score": 0.9997356534004211 }, { "label": "POSITIVE", "score": 0.0002643759362399578 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!
{ "text": "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!" }
[ { "label": "NEGATIVE", "score": 0.9997021555900574 }, { "label": "POSITIVE", "score": 0.000297794584184885 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 8 }
Default
null
null
why was a extra fee added to my account for transfer ?
{ "text": "why was a extra fee added to my account for transfer ?" }
[ { "label": "NEGATIVE", "score": 0.9978950023651123 }, { "label": "POSITIVE", "score": 0.0021049838978797197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Why do I have a transaction showing multiple times?
{ "text": "Why do I have a transaction showing multiple times?" }
[ { "label": "NEGATIVE", "score": 0.9982123374938965 }, { "label": "POSITIVE", "score": 0.001787632005289197 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 63 }
Default
null
null
Who can have access to top up my account?
{ "text": "Who can have access to top up my account?" }
[ { "label": "NEGATIVE", "score": 0.9982505440711975 }, { "label": "POSITIVE", "score": 0.001749416464008391 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 62 }
Default
null
null
I need quickly transfer something from China. About how long will it take?
{ "text": "I need quickly transfer something from China. About how long will it take?" }
[ { "label": "NEGATIVE", "score": 0.9994472861289978 }, { "label": "POSITIVE", "score": 0.0005527132889255881 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
Could I get a MasterCard and Visa from you?
{ "text": "Could I get a MasterCard and Visa from you?" }
[ { "label": "NEGATIVE", "score": 0.9975314140319824 }, { "label": "POSITIVE", "score": 0.0024685030803084373 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 73 }
Default
null
null
Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.
{ "text": "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment." }
[ { "label": "NEGATIVE", "score": 0.9995904564857483 }, { "label": "POSITIVE", "score": 0.00040951400296762586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
Why did a transaction I made charge me $1?
{ "text": "Why did a transaction I made charge me $1?" }
[ { "label": "NEGATIVE", "score": 0.9989653825759888 }, { "label": "POSITIVE", "score": 0.0010345963528379798 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 34 }
Default
null
null
Tell me why my transfer was declined.
{ "text": "Tell me why my transfer was declined." }
[ { "label": "NEGATIVE", "score": 0.9966840147972107 }, { "label": "POSITIVE", "score": 0.003315933281555772 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
My PIN is locked, how do I unlock it?
{ "text": "My PIN is locked, how do I unlock it?" }
[ { "label": "NEGATIVE", "score": 0.995385468006134 }, { "label": "POSITIVE", "score": 0.004614506382495165 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 49 }
Default
null
null
I need to check status as my friend hasn't got money I sent.
{ "text": "I need to check status as my friend hasn't got money I sent." }
[ { "label": "NEGATIVE", "score": 0.999284565448761 }, { "label": "POSITIVE", "score": 0.0007154354825615883 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?
{ "text": "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?" }
[ { "label": "NEGATIVE", "score": 0.999616265296936 }, { "label": "POSITIVE", "score": 0.0003837025142274797 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 7 }
Default
null
null
I just saw a fee on my account. When do these get charged?
{ "text": "I just saw a fee on my account. When do these get charged?" }
[ { "label": "NEGATIVE", "score": 0.9978213310241699 }, { "label": "POSITIVE", "score": 0.0021787299774587154 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?
{ "text": "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?" }
[ { "label": "NEGATIVE", "score": 0.9989051818847656 }, { "label": "POSITIVE", "score": 0.001094851060770452 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
Has my top-up been cancelled?
{ "text": "Has my top-up been cancelled?" }
[ { "label": "NEGATIVE", "score": 0.9995142221450806 }, { "label": "POSITIVE", "score": 0.00048576961853541434 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
What is the max amount of disposable cards I'm allowed.
{ "text": "What is the max amount of disposable cards I'm allowed." }
[ { "label": "NEGATIVE", "score": 0.9964359998703003 }, { "label": "POSITIVE", "score": 0.0035640569403767586 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 29 }
Default
null
null
It seems like my card payment didn't work.
{ "text": "It seems like my card payment didn't work." }
[ { "label": "NEGATIVE", "score": 0.999795138835907 }, { "label": "POSITIVE", "score": 0.0002048722526524216 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 25 }
Default
null
null
Can I get an update on my replacement card?
{ "text": "Can I get an update on my replacement card?" }
[ { "label": "NEGATIVE", "score": 0.9992675185203552 }, { "label": "POSITIVE", "score": 0.0007325078477151692 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 11 }
Default
null
null
My card hasn't been working when I try to use it.
{ "text": "My card hasn't been working when I try to use it." }
[ { "label": "NEGATIVE", "score": 0.9990946054458618 }, { "label": "POSITIVE", "score": 0.0009053917601704597 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 14 }
Default
null
null
Which countries are represented?
{ "text": "Which countries are represented?" }
[ { "label": "NEGATIVE", "score": 0.9356092810630798 }, { "label": "POSITIVE", "score": 0.06439074128866196 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 24 }
Default
null
null
How long should I have to wait before I see the transfer in my account?
{ "text": "How long should I have to wait before I see the transfer in my account?" }
[ { "label": "NEGATIVE", "score": 0.9994528889656067 }, { "label": "POSITIVE", "score": 0.0005470763426274061 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
I requested $100 but only got $20
{ "text": "I requested $100 but only got $20" }
[ { "label": "NEGATIVE", "score": 0.9965554475784302 }, { "label": "POSITIVE", "score": 0.0034445321653038263 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 75 }
Default
null
null
Is there a fee for making a payment? If so, let me know why.
{ "text": "Is there a fee for making a payment? If so, let me know why." }
[ { "label": "NEGATIVE", "score": 0.9989566802978516 }, { "label": "POSITIVE", "score": 0.001043342286720872 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 15 }
Default
null
null
Why didn't my transfer get to the recipient?
{ "text": "Why didn't my transfer get to the recipient?" }
[ { "label": "NEGATIVE", "score": 0.994441568851471 }, { "label": "POSITIVE", "score": 0.005558392498642206 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
What is the timeframe for a transfer in Europe?
{ "text": "What is the timeframe for a transfer in Europe?" }
[ { "label": "NEGATIVE", "score": 0.9958600401878357 }, { "label": "POSITIVE", "score": 0.004140018951147795 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
My virtual card isn't working.
{ "text": "My virtual card isn't working." }
[ { "label": "NEGATIVE", "score": 0.9997714161872864 }, { "label": "POSITIVE", "score": 0.00022864050697535276 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 72 }
Default
null
null
I transferred some money but it is not here yet
{ "text": "I transferred some money but it is not here yet" }
[ { "label": "NEGATIVE", "score": 0.9987795948982239 }, { "label": "POSITIVE", "score": 0.001220431411638856 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 66 }
Default
null
null
How can I prove the source of my funds?
{ "text": "How can I prove the source of my funds?" }
[ { "label": "NEGATIVE", "score": 0.9993107318878174 }, { "label": "POSITIVE", "score": 0.0006893030949868262 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 70 }
Default
null
null
How do I activate a card?
{ "text": "How do I activate a card?" }
[ { "label": "NEGATIVE", "score": 0.9949146509170532 }, { "label": "POSITIVE", "score": 0.005085320211946964 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 0 }
Default
null
null
I don't recognize a charge on my statement.
{ "text": "I don't recognize a charge on my statement." }
[ { "label": "NEGATIVE", "score": 0.9994638562202454 }, { "label": "POSITIVE", "score": 0.0005361718940548599 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 16 }
Default
null
null
My phone has been lost or stolen
{ "text": "My phone has been lost or stolen" }
[ { "label": "NEGATIVE", "score": 0.9979575872421265 }, { "label": "POSITIVE", "score": 0.002042382722720504 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 42 }
Default
null
null
How long will an urgent transfer from China take?
{ "text": "How long will an urgent transfer from China take?" }
[ { "label": "NEGATIVE", "score": 0.9970600008964539 }, { "label": "POSITIVE", "score": 0.0029400158673524857 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 67 }
Default
null
null
When will it get delivered?
{ "text": "When will it get delivered?" }
[ { "label": "NEGATIVE", "score": 0.9981631636619568 }, { "label": "POSITIVE", "score": 0.0018368344753980637 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund
{ "text": "How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund" }
[ { "label": "NEGATIVE", "score": 0.9997072815895081 }, { "label": "POSITIVE", "score": 0.00029272522078827024 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 52 }
Default
null
null
Why isn't my money from a check deposit showing?
{ "text": "Why isn't my money from a check deposit showing?" }
[ { "label": "NEGATIVE", "score": 0.9984093308448792 }, { "label": "POSITIVE", "score": 0.0015906624030321836 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 6 }
Default
null
null
I got a cheque that I want to top up with?
{ "text": "I got a cheque that I want to top up with?" }
[ { "label": "NEGATIVE", "score": 0.9846574664115906 }, { "label": "POSITIVE", "score": 0.01534253265708685 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
How can I check if I have received a refund if it is not yet on my statement?
{ "text": "How can I check if I have received a refund if it is not yet on my statement?" }
[ { "label": "NEGATIVE", "score": 0.9991016387939453 }, { "label": "POSITIVE", "score": 0.0008983508450910449 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 51 }
Default
null
null
I did a transfer and was charged a fee that I shouldn't have been!
{ "text": "I did a transfer and was charged a fee that I shouldn't have been!" }
[ { "label": "NEGATIVE", "score": 0.9789531230926514 }, { "label": "POSITIVE", "score": 0.021046863868832588 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
How do I add cash to my account?
{ "text": "How do I add cash to my account?" }
[ { "label": "NEGATIVE", "score": 0.9978118538856506 }, { "label": "POSITIVE", "score": 0.0021881964057683945 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 58 }
Default
null
null
Why isn't my balance reflecting a transfer I did?
{ "text": "Why isn't my balance reflecting a transfer I did?" }
[ { "label": "NEGATIVE", "score": 0.9978801012039185 }, { "label": "POSITIVE", "score": 0.002119925804436207 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 5 }
Default
null
null
I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.
{ "text": "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why." }
[ { "label": "NEGATIVE", "score": 0.9995823502540588 }, { "label": "POSITIVE", "score": 0.00041763592162169516 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 27 }
Default
null
null
Can I use my account now, even though my identity verification has not gone through yet?
{ "text": "Can I use my account now, even though my identity verification has not gone through yet?" }
[ { "label": "NEGATIVE", "score": 0.9982064962387085 }, { "label": "POSITIVE", "score": 0.0017935034120455384 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 74 }
Default
null
null
Why are you keeping my money from me by declining my card? What is going on?
{ "text": "Why are you keeping my money from me by declining my card? What is going on?" }
[ { "label": "NEGATIVE", "score": 0.999322772026062 }, { "label": "POSITIVE", "score": 0.0006772374617867172 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 59 }
Default
null
null
A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?
{ "text": "A transfer I sent was received in less than the full amount I originally sent, and now I have to send additional funds to cover the full amount. What happened?" }
[ { "label": "NEGATIVE", "score": 0.9996587038040161 }, { "label": "POSITIVE", "score": 0.0003412760270293802 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 64 }
Default
null
null
Please explain why my top-up hasn't been processed yet?
{ "text": "Please explain why my top-up hasn't been processed yet?" }
[ { "label": "NEGATIVE", "score": 0.9985048770904541 }, { "label": "POSITIVE", "score": 0.0014951297780498862 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 47 }
Default
null
null
How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?
{ "text": "How do I get money from an ATM using my card? I can't seem to get it to work? I used the pin I had, but maybe it's wrong? What do I need to do to fix this?" }
[ { "label": "NEGATIVE", "score": 0.9996998310089111 }, { "label": "POSITIVE", "score": 0.00030021308339200914 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 26 }
Default
null
null
If I were to transfer, what would the cost be?
{ "text": "If I were to transfer, what would the cost be?" }
[ { "label": "NEGATIVE", "score": 0.9989340901374817 }, { "label": "POSITIVE", "score": 0.0010659066028892994 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 56 }
Default
null
null
Do you have the option for a disposable virtual card?
{ "text": "Do you have the option for a disposable virtual card?" }
[ { "label": "NEGATIVE", "score": 0.998706579208374 }, { "label": "POSITIVE", "score": 0.001293374807573855 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 37 }
Default
null
null
My wallet was stolen and all my credit cards were in there. HELP?!!?
{ "text": "My wallet was stolen and all my credit cards were in there. HELP?!!?" }
[ { "label": "NEGATIVE", "score": 0.9968346953392029 }, { "label": "POSITIVE", "score": 0.0031653710175305605 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 22 }
Default
null
null
How can I transfer money into my account?
{ "text": "How can I transfer money into my account?" }
[ { "label": "NEGATIVE", "score": 0.9994701743125916 }, { "label": "POSITIVE", "score": 0.0005297980387695134 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null
The item i bought exchanged rate was incorrect.
{ "text": "The item i bought exchanged rate was incorrect." }
[ { "label": "NEGATIVE", "score": 0.999464213848114 }, { "label": "POSITIVE", "score": 0.0005357790505513549 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 17 }
Default
null
null
Does it cost extra to send out more than one card?
{ "text": "Does it cost extra to send out more than one card?" }
[ { "label": "NEGATIVE", "score": 0.9987204074859619 }, { "label": "POSITIVE", "score": 0.0012796621304005384 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
should i add money via bank transfer instead
{ "text": "should i add money via bank transfer instead" }
[ { "label": "NEGATIVE", "score": 0.9989514350891113 }, { "label": "POSITIVE", "score": 0.0010484950616955757 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 57 }
Default
null
null
What can I expect at card expiration?
{ "text": "What can I expect at card expiration?" }
[ { "label": "NEGATIVE", "score": 0.9951286315917969 }, { "label": "POSITIVE", "score": 0.004871363751590252 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 9 }
Default
null
null
Help! I lost my card!
{ "text": "Help! I lost my card!" }
[ { "label": "NEGATIVE", "score": 0.9996916055679321 }, { "label": "POSITIVE", "score": 0.00030838066595606506 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 41 }
Default
null
null
How long is the wait for my card?
{ "text": "How long is the wait for my card?" }
[ { "label": "NEGATIVE", "score": 0.9978982210159302 }, { "label": "POSITIVE", "score": 0.00210181949660182 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 12 }
Default
null
null
Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?
{ "text": "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?" }
[ { "label": "NEGATIVE", "score": 0.9991962313652039 }, { "label": "POSITIVE", "score": 0.0008037519291974604 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 61 }
Default
null
null
I just checked and my payment was cancelled, why?
{ "text": "I just checked and my payment was cancelled, why?" }
[ { "label": "NEGATIVE", "score": 0.9995313882827759 }, { "label": "POSITIVE", "score": 0.00046864853356964886 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 53 }
Default
null
null
I would like some more physical cards, what is my limit?
{ "text": "I would like some more physical cards, what is my limit?" }
[ { "label": "NEGATIVE", "score": 0.9940093755722046 }, { "label": "POSITIVE", "score": 0.005990662612020969 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 39 }
Default
null
null
How do I top up my account using transfer?
{ "text": "How do I top up my account using transfer?" }
[ { "label": "NEGATIVE", "score": 0.9986103773117065 }, { "label": "POSITIVE", "score": 0.0013896304881200194 } ]
distilbert-base-uncased-finetuned-sst-2-english
null
null
false
null
null
{ "category": 65 }
Default
null
null