en_captions: The intro is a blue background with the Bissell logo and asks "Is it okay to use steam on hardwood floors?".  A woman answers "yes" and is shown steaming a hardwood floor, she then explains why it is okay while standing in front of a counter and cabinet.  The steamer is shown again steaming the wood floor and then the woman again, and she shows different aspects of the steamer being demonstrated.  She explains and demonstrates how to tell if your floor is sealed, and wraps up her explanation, then we see the logo again at the end.