text: For the first month I put up with "poor internet connectivity" as an excuse. I moved it right next to my router and it has always said it's well connected. Everything else works. Totally loved the intermittent interaction with my pet during the day but it doesn't work at all now. I have reset per the instructions about 30 times now and it really does not work. Sad thing: I convinced several coworkers to purchase this. Petcube support is not helpful.