text: I prefer the soft cases because I think it's more comfortable for the cats and easier for me to carry two at a time. But for the money I'm not sure I'm happy enough with this product. Maybe I need to use them a few times but they aren't standing up very well even with the pets in them. When my cat first went in, she managed to open the tiny little side zipper and squeeze out. Additionally because she was so scared in there she rolled over and the board to keep it shaped moved with her. The top seemed to collapse and it wasn't as sturdy as I'd like.