text: I received a gift of a himalayan salt lamp last year and have been enjoying its benefits so I decided to buy more to put around the house. I initially bought 2 from this seller due to high ratings and rave reviews. The first 2 arrived and they were beautiful, just the perfect brightness and glow, they were both very different shapes and glow and I loved the fact that it is dimmable, perfect when you want it to be not too bright when sleeping. I ordered another 2 the next day but this time one of them came a bit short of the quality I was expecting. I am aware no 2 lamps are alike and there will be irregularities in the form but this one had gray dark streaks that looked like mold around it and the light was concentrated only on the base of the lamp and the top third half just looked like a pink salt block, I am returning one of them. I guess 3 out of 4 is not bad, hence the 4 stars. Update: As soon as my review posted on Amazon Levoit contacted me directly, refunded my money and told me I didn’t need to go through the hassle of sending the defective salt lamp, truly impressive customer service. Due to this, I have bought 4 more lamps to give as gifts and all of those arrived in perfect condition and are all excellent lamps.