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ุงูุณูุฏุงุช ุงูู
ุนุฑููู we are in chapter five linking to
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the previous meeting we talked about the
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experiment studies ุญูููุง ุนู ุงูุชุฌุฑุจุฉ and we gave
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you some some examples on on Wednesday next
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Wednesday I will ask you to to bring some examples
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on experiment studies so please take notes onWhen
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is day again I will ask you to bring some examples
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of experiment studies Okay as I mentioned before
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regarding the experiment studies as a sample or as
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an example of the quantitative methods You
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should have control group and you have the study
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groupYou are free to select the sample could be
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the sample is a random sample or paper sample You
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have to justify why you use random sample for
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instance if you go back to our previous example we
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selected particular kids to select a particular
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productูู
ููู ุงูุฐูุงุจ ุฅูู ุงูู
ุฏุฑุณุงุช ุงูู
ุญุฏุฏุฉุ ุงูู
ุฏุงุฑุณ
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ุงูู
ูุงุฌู
ุฉุ ูุชุฑู ุงูุชู
ุงู
ุฅุนูุงู
ุงุช ุฃู ุฅุนูุงู
ุงุช ุนู ุญุงูุฉ
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ุงูุฃุทูุงู
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ูู
ุง ุฐูุฑุช ูุจู ุฃูุถูุงุ ููุงู ุนุฏุฏ ู
ู ุงูุชูุงุฑูุฑ ุนูู
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ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู
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ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู
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ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู
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ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู
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00:02:06,330 --> 00:02:06,410
ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู
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00:02:06,410 --> 00:02:06,690
ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู
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00:02:06,690 --> 00:02:07,070
ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู
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00:02:07,070 --> 00:02:08,350
ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู
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00:02:08,350 --> 00:02:16,610
ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู ุงูู
ูุฒุงููุงุช ุงูู
ุนุชู
ุฏุฉ ุนูู
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ุงูู
ูุฒ
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it's also important to control all over the
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variables ูู
ุงู ุงุญูุง ู
ู
ูู ูุนู
ู controlling ูู
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variables ูุนูู ุจุนุถ ุงูู
ุชุบูุฑุงุช ู
ุซูุง males and
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females ู
ู
ูู ููุงุฑู ุจูู ุงู males ู ุงู females ูุดูู
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ุงู ..ุงูุงุทูุงู ุงูุตุบุงุฑ ูุฏูุด ุงุชุฃุซุฑูุง ูู ุงู .. ูู
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ุงูุฏุนุงูุฉ ูู ุงู male ุงุชุฃุซุฑูุง ุงูุชุฑ ู
ู ุงู femaleุ
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ุงูุจูุงุช ุงูุชุฑ ู
ู ุงูููุงุฏ ู ูุง ุงูููุงุฏ ุงูุชุฑ ู
ู .. ู
ู
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ุงูุจูุงุช ู
ู
ูู ูุฌูุจ different schools ูุดูู ูู ู
ุฏุฑุณุฉ
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ูุฐู ู ูุง ู
ุฏุฑุณุฉ ู
ู
ูู ู
ูุงุทู ุฌุบุฑุงููุฉ ูุดูู ู
ูุทูุฉ
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ุฌุบุฑุงููุฉ ุงูุชุฑ ู
ู
ูู ูุฌูุจ ู
ุซูุง ุทูุงุก .. ุงุทูุงูin the
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early stages ุทูุงุจ ุงูุตู ุงูุฃูู ุงูุงุจุชุฏุงุฆู ููู ุงุชุฃุซุฑูุง
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ุงูู
ูุงุฑูุฉ ู
ุน ุงูุตู ุงูุฎุงู
ุณ ุงูุงุจุชุฏุงุฆู okay so it's
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controlling for all of the of the available
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variables now we will talk about the survey the
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survey is the second instrument in the
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quantitative methods okay and some people they
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call the survey as questionnaire ูู ุจุนุถ ุงููุงุณ
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ุจูุณู
ููุง ุงู questionnaire ุงููู ูู ุงูุงุณุชุจูุงู
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So the self-a is a collection of information or
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data from standardized form groups of people ูุนูู
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ุงุญูุง ุจูุฌู
ุน ุงูุจูุงูุงุช ุชุจุนุชูุง ู
ู ุฎูุงู ุงุณุชุจูุงู ู
ู ุฎูุงู
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ู
ุฌู
ูุนุฉ ู
ุฎุตุตุฉ ู
ู ุงููุงุณ ูุฐูู ุงููุงุณ ุจูุนุทููู
ุงูุงุณุชุจูุงู
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ุงูุงุณุชุจูุงู ูู form ู
ุนูู later on ูู chapter ุณุชุฉ ู
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ุณุจุนุฉ ููุฑุฌู ู ููู ู
ู
ูู ูุนู
ู ุงูุงุณุชุจูุงูุจุดูู ุนุงู
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ุงูุงุณุชุจูุงู is a popular the majority of people
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using questionnaire ุฃุบูุจ ุงููุงุณ ุจูุณุชุฎุฏู
ูุง
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questionnaire it
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.. it is using for the quantitative data ุจุชุณุชุฎุฏู
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ูู ุฌู
ุน ุงูุจูุงูุงุช ุงููู
ูุฉ ูู
ุงู ุงูุจูุงูุงุช is analyzed
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quantitatively ูู
ุงู ุงุญูุง ุจู .. ุจูุญูู ุงูุจูุงูุงุช
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quantitativelyุงูู
ุซุงู ูุฌุจ ุฃู ูู
ุซู ู
ุฌุชู
ุน ุงูู
ุญูููู
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ูุณุฃุนูุฏ ุนูู ูุฐุง ูู ุฃูุชุฑ ุชูุงุตูู ูุงุฒู
ูููู ุงูุนููุฉ
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ุงููู ุงุญูุง ุจูุฎุชุงุฑูุง ุชู
ุซู ุงูู
ุฌุชู
ุน ููุณูุ ุงูู
ุฌุชู
ุน
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ุงูุฏุฑุงุณุฉ and sometimes it gives the researcher
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independenceุ ูููู ุงู researcher ููุณู ู
ุณุชููุนู
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ุงูุธุงูุฑุฉ as we explained in the research philosophy
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in the research philosophy the quantitative
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research is independent on of the of the
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researcher thinkingุจููู ุงูุจุงุญุซ ู
ุงููู ุนูุงูุฉ ูู
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ุงูุธุงูุฑุฉ ุจุดูู ุนุงู
ูุนูู ูู ู
ู
ูู ุงู questionnaire
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ูุตู
ู
ู ู ูุฎููุง ูุงุญุฏ ุชุงูู ูุฑูุญ ููุฒุนู ู
ู
ูู ุงู
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questionnaire ูุตู
ู
ู ู ูุฑูุญ ูุจุนุชู ุจุงู email ู
ู
ูู
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ูุตู
ู
ู ู ูุชุตู ุจุงูุชูููู ู
ู
ูู ูุตู
ู
ู ู ูุจุนุชู ุจุงู post
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ูุจุงูุชุงูู sometimes there is no interactions
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between the researcher and the respondents ุฃู
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ุจูุณู
ููุง ุงู participants ุงููู ุจูุดุงุฑููุง ูู ุงูุฃุจุญุงุซit
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could be also in the survey using structured
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observations and interviews can be used ูุนูู ู
ู
ูู
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ุงุญูุง ุงู questionnaire ูุณุชุฎุฏู
ู as a structured
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interview ูููุง ุจุฏูุง ููุถุญ ุงูู sometimes the
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structured observation take the form of the survey
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ู
ู
ูู ุชุงุฎุฏ survey ูุนูู ู
ุซูุง I'm sitting down here
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I'm observing people tick how many people coming
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before eightOkay? How many people coming after it?
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How many people holding their mobile phones? Just
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observing How .. how many people did their
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assignments? Okay? It's just counting the .. the
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issues according to the structured observations
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and interviews The general form of the
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questionnaire ูู ุฃุฌููุง ุงุญูุง ุงู general form of the
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questionnaire ูุนูู
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ุงูุฃูู ุงูุฃุดูุงุก .. ุงูุณุคุงู ูู ู
ุซู ูุฐุง ุงูุณุคุงู
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ุงูุฃูู ุนูู ุงูุณุคุงู ูู
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ุชูุฑูุจูุง ูู
ุงุฐุง ุงูุณุคุงูุ ููุด ุงูุณุคุงูุ ูู
ุงุฐุง ุชูุนู
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ุงูุณุคุงูุ ู
ุงูู ู
ุฌู
ูุนุงุชู ุงูู
ูุชู
ุฉุ ู
ู ุณููู ุงูุณุคุงูุ ู
ูู
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ุจุฏู ุนุจ ุงูุณุคุงูุูู
ุง ูู ุนู
ููุฉ ุชุญููููุ
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ูููู ุชุญู
ู ุงูุชุฃููุฏุ
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ุชุญู
ู ุญู
ุงูุฉ ุงูู
ุนููู
ุงุชุ ูุฐุง ูุนูู ุฃู ูุฐุง ุงููุฑุงุฑ
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ูุณุชุฎุฏู
ููุท ููุจุญุซ ุนูู
ู
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ูุฐุง ุงู questionnaire ูู ููุท ููุจุญุซ ุงูุนูู
ู okay
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ูุจุงูุชุงูู ุงุญูุง ุงู questionnaire ุจุงูุงุณุงุณ ุงูุตูุญุฉ
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ุงูุฃููู ุจุชููู why you are doing this questionnaire
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which is linked to .. to the research objective
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ูุนูู ู
ุซูุง ูููู this questionnaire aims to measure
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the .. the capabilities of people in doing
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marketingor to examine to the extent of people
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having marketing skills ูุฃู ุฏุฑุฌุฉ ุนูุฏูู
ู
ูุงุฑุงุช
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ุงูุชุณููู so this is the session they expected
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people to fill this questionnaire the employees
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who are working in the marketing departments ุงููุงุณ
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ุงููู ู
ุชููุน ูุฌุงูุจูุง ุนูู ูุฐู ุงูุฃุณุฆูุฉ ูุงุฒู
ูููููุง ูู
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ุงู marketing department ุงููู ูู ูู ุฏุงุฆุฑุฉ ุงูุชุณููู
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and
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ูุงูุจูุงูุงุช ุงููู ููุชุนุจููุง ููุท ุณูู ูุชู
ุงุณุชุฎุฏุงู
ูุง
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ูู
ุนุงูุฌุชูุง ู
ู ุฃุฌู ุงูุจุญุซ ุงูุนูู
ูุชู
ุงู
ุ because this is
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the .. this is the .. the initial part of the
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questionnaire ูุฐุง ูู ุงู .. ุงู .. ุงูุฃุณุงุณู ูู ุงู
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questionnaire then starting the questions
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generally they ask .. starting by demographic
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questions demographic
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questions demographic questions like you replace
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ููู ุณุงููููุGaza, West Bank, Haifa, Akka, any place
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you think your university or your business okay
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00:09:37,720 --> 00:09:42,380
demographic studies demographic studies or
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00:09:42,380 --> 00:09:47,280
demographic questions which is demographic
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the place could be your gender male or female the
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00:10:01,840 --> 00:10:07,640
organization could
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00:10:07,640 --> 00:10:12,980
be related to your income could be related to your
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00:10:12,980 --> 00:10:13,660
departments
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00:10:17,240 --> 00:10:22,660
So it's a matter of demographic questions ุฃุณุฆูุฉ
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00:10:22,660 --> 00:10:29,320
ุจูุณู
ููุง ุฏูู
ุบุฑุงููุฉ okay So this is the second part
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of your research it starts by the simple questions
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to more complicated questions now the third part
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of the questionnaire the
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third part
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ุฃุณุฆูุฉ ู
ุฑุชุจุทุฉ ู
ุน ู
ูุงุตูุงุชู ู
ูุงุตูุงุช
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ุฏุนูุง ูููู ุนูู ุณุจูู ุงูู
ุซุงู ุฅุฐุง ูุงู ูุฏูู ุฎู
ุณ ู
ูุงุตูุงุช
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00:10:57,690 --> 00:11:03,330
ุฅุฐุง ูุงู ูุฏูู ุฎู
ุณ ู
ูุงุตูุงุช ุฎู
ุณ
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00:11:03,330 --> 00:11:10,770
ู
ูุงุตูุงุช ูุฐูู ูู ูู ู
ูุงุตูุฉ ูู ูู ู
ูุงุตูุฉ ุฏุนูุง ูููู
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ู
ูุงุตูุฉ ูุงุญุฏ ุงุซููู ุงุซููู ุฃุฑุจุนู5 ุชุจููุช ุงูุณุคุงููู ูุฏูู
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00:11:22,360 --> 00:11:32,000
ูุฐู ุงูุณุคุงููู ุงูุณุคุงู 1,2,3,4 ู
ุณุชุฎุฏู
2 ููุณู ู
ุณุชุฎุฏู
3
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00:11:32,000 --> 00:11:40,840
ููุณู ู
ุณุชุฎุฏู
4 ููุณู ู
ุณุชุฎุฏู
5 ููุณู ุงูุณุคุงู ูู ู
ู ุฃูู
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00:11:40,840 --> 00:11:47,360
ุฌูุจุช ุงูุณุคุงูููthe questions these questions we call
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them measures ุงุญูุง ุจุณู
ููู
measures ู
ูุงููุณ are
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00:11:52,040 --> 00:11:56,340
derived from the literature review so again so
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00:11:56,340 --> 00:12:00,680
these variables V are coming from literature
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00:12:00,680 --> 00:12:05,720
review okay
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00:12:07,650 --> 00:12:12,430
ูุฌุจ ุฃู ุชููู ู
ุชุฃูุฏ ู
ู ุฃู ุงูู
ูุฒุงููุงุช ุชุฃุชู ู
ู ู
ุญุงููุฉ
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00:12:12,430 --> 00:12:16,670
ุงูุชุฎุฒูู ูููุงู ุทุฑู ุนูุฏู
ุง ุชุฏุฎู ูู ุงูุชูุงุตูู ุนู
150
00:12:16,670 --> 00:12:19,950
ุงูุทุฑูุงุช ุงูุชูููุฏูุฉ ุนูุฏู
ุง ูุชุญุฏุซ ุนู ุงูู
ุณุฃูุฉ ูู
151
00:12:19,950 --> 00:12:25,570
ุงูุชูุงุตูู ุณูุฑููู
ููู ุชุทูุฑ ุงูู
ุณุฃูุฉ ููู ุงูุชูุง ุชุทูุฑูุง
152
00:12:25,570 --> 00:12:33,390
ุงูู
ุณุฃูุฉุ ููู ูุฐุง ุจุดูู ุนุงู
ุดูู ุงูู
ุณุฃูุฉ ูู ุงูู
ุณุฃูุฉุ
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00:12:33,390 --> 00:12:38,870
ุงูุง ุงุฎุชูุงุฑ ุงุฎุชูุงูุงุช ู
ุฎุชููุฉุงูู questionnaire .. the
154
00:12:38,870 --> 00:12:41,170
questions of the questionnaires take different
155
00:12:41,170 --> 00:12:44,890
measures the general measures of the questionnaire
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00:12:44,890 --> 00:12:52,250
is Likert Scale ูุนูู Likert Scale ูุนูู ุงูู
ุดููุฑ ูู
157
00:12:52,250 --> 00:12:55,730
ุงู questionnaire ุงู measure ุจูุณู
ูู Likert Likert
158
00:12:55,730 --> 00:13:00,630
Likert from one to five ูุนูู ุฎูููู ุฃุนุทููู
ุจุซูุฉ
159
00:13:00,630 --> 00:13:09,020
ุจุณูุทุฉ ูู .. ูู ูููุง variable oneis related to the
160
00:13:09,020 --> 00:13:14,420
marketing skills skills
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00:13:14,420 --> 00:13:20,140
ุงููู ูู ุนูุงูุฉ ูู ู
ูุงุฑุงุช ุงูุชุณููู ุจุฏูุง ูุณุฃู ุณุคุงู ุดู
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ูู ู
ูุงุฑุงุช ุงูุชุณููู ุจุณุฃูููุง
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ุณุคุงู ุจุณูุท leadership leadership communication
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communication ู
ุซูุง communication
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communication okay so communication is a measure
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00:13:45,810 --> 00:13:53,390
of marketing what else convincing convincing
167
00:13:53,390 --> 00:14:01,090
what else a
168
00:14:01,090 --> 00:14:05,580
promotion okay good promotions okayุทูุจ ููุง ูู
169
00:14:05,580 --> 00:14:08,920
ุนูุฏูุง measures of marketing skills negotiation
170
00:14:08,920 --> 00:14:14,240
ูุฏุฑุงุช ุงูุชูุงูุถ let's say to talk about
171
00:14:14,240 --> 00:14:20,160
communication if
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00:14:20,160 --> 00:14:26,910
I ask you to construct communication ุงูุงุชุตุงูwe may
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00:14:26,910 --> 00:14:30,750
have general communication skills or we may have
174
00:14:30,750 --> 00:14:34,110
specific communication skills if you want to
175
00:14:34,110 --> 00:14:38,270
measure the general we may have general questions
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00:14:38,270 --> 00:14:42,150
if we want to be specific we may have specific
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00:14:42,150 --> 00:14:50,330
questions okay now I will translate this skills
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into question ุจุฏูุง ูุญูู ูุฐู ุงู skills ูุณุคุงูOkay
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communication how
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we can switch it to the question ููู ู
ู
ูู ูุญูููุง ู
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questionุ ูุณุฃู ุณุคุงู ูุนูู ูุฏุงุด ุงูุช ุนูุฏู
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communication skillsุ ุงูููุช ุงููู ุจุชุฎุฏูู ุงู
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communication it could be okay okay okay let's
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take this question and remember that this is the
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Lecarde scaleto what extent you
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have communication skills this is a general
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question and we give him or her to rank or to give
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the rates high or very high take fiveOkay let's
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see to put them here ุฎูููุง ูุญุทูุง ููุง very high it
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will be measured five high four medium three low
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two and very low one
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Okay now if he or she has very high communication
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00:16:24,660 --> 00:16:30,960
skills then she will tick hereIf she or he has
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high she will take here or medium she will take
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here So the survey or the questionnaire is a
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measurement tool ูุนูู ุนุจุงุฑุฉ ุนู ููุงุณ ููุงุณ for
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qualitative issues into quantitative ูุนูู ูู ู
ู
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ููุงุณ ููุนู ูุชู
ุชุญูููู ุฅูู ู
ููุงุณ ูุงู
ู Like here is
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to what extent you have communication skillsOkay
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very high communication skills or medium
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communication skills or very low communication
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skills this is a very general question ูุฐุง ุงูุณุคุงู
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very general if you want to go in details you
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deconstruct the communicationู
ู
ูู ูุนู
ู
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deconstruction ูู
ููุ ูู communication ููุณูุง ูุฃูู
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ู
ู
ูู ูููู variable .. general variable about the
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communication ุงู communication skills are detailed
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ุทูุจ ูุฑุฌุน ูุงุฎุฏ specific question ุฃุดูู ุงู
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communication skills in detailed or in detailsุ
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ู
ุซูุง ูุงูุง give me example
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social media for instance social media if you want
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to go in details in social media facebook twitter
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okay we can put them facebook twitter etc now we
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ask the same question to what extent you are using
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social media such as facebook and in your business
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it's very high, high, medium, low, very low okay
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so this is the measures ูุฐุง ูู ุงู measures
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similarly you can talk about financial skills you
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can talk about the production skills you can talk
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about the public relations skills etc ุชู
ุงู
ุฅุฐุง ูุฐุง
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ูู ุงูุนูุงูุฉ ุจูู ุงู measures
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obey ุงู statement ููุณู okay and ูุฐุง ูู ุจูุณู
ูู
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licard scales ุงููู ูู ู
ู ูุงุญุฏ ูุฎู
ุณุฉ some people
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00:18:58,340 --> 00:19:02,440
they use licard scale by one to seven ู
ู
ูู
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ูุณุชุฎุฏู
ูุง licard scales ู
ู ูุงุญุฏ ูุณุจุนุฉ others they
226
00:19:06,280 --> 00:19:10,980
use licard scale from one to ten ู
ู
ูู ูุงุญุฏ ููุฌู
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ูุณุชุฎุฏู
licard ู
ู ูุงุญุฏ ูุนุดุฑOkay ููุฑุฏ from one to
228
00:19:16,680 --> 00:19:27,200
ten ูุงุฎุฏ ู
ุซุงู ุจูุตูุฑ ููู one is very low to ten
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through ten very high okay
230
00:19:33,060 --> 00:19:40,740
and we have nine eight ten the researcher should
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00:19:42,240 --> 00:19:49,200
justify why he or she using five, seven or tenุ
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ููุด ุงุณุชุฎุฏู
ุงู five ู ููุด ูุณุชุฎุฏู
ุงูุณุจุนุฉ ุฃู ุงูุชุณุนุฉ
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ุฃู ุงูุนุดุฑุ the good answer is to go back or to
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revisit the literature review and see what they
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apply five Likert scale, seven Likert scale or ten
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Likert scalebecause when you analyze your data or
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00:20:15,840 --> 00:20:18,220
you analyze your questionnaire you will go back
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00:20:18,220 --> 00:20:21,340
and connect your results with the literature
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review ูุนูู ููุชู ูุฑุฌุน ู ูุฑุจุท ุงููุชุงุฆุฌ ุณุจุนุชูุง ุจุงู
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literature review okayุ
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so this is the questionnaire we will have the
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third chapter in the questionnaire ูุนูู ูููุง
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chapter ูุงู
ู ูู questionnairebut this is just only
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introduction to the questionnaire okay
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case study case
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study is related to a particular case a particular
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00:21:02,880 --> 00:21:09,600
identity or a particular entity ูุนูู ุจูุฏุฑุณ ู
ุฌุชู
ุน
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ุฏุฑุงุณู ู
ุญุฏุฏbut in intensive understanding or in
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00:21:15,110 --> 00:21:19,810
detailed understanding ูุนูู ุจุฏูุง ูุฏุฑุณ ู
ุซูุง ุดุฑูุฉ
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00:21:19,810 --> 00:21:24,950
ุงูุงุชุตุงูุงุช as a case study ุจุฏูุง ูุฏุฑุณ ู
ุซูุง ุจูู
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00:21:24,950 --> 00:21:29,790
ููุณุทูู as a case study ุจุฏูุง ูุฏุฑุณ ู
ุซูุง ุฌุงู
ุนุฉ ู
ู
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ุงูุฌุงู
ุนุงุช as a case study okay ุจุฏูุง ูุฏุฑุณ as a
253
00:21:34,230 --> 00:21:40,480
particular case if we have a particular caseit
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00:21:40,480 --> 00:21:45,980
means we should understand the environment of this
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00:21:45,980 --> 00:21:51,080
company or this institution in details ุจู
ุนูู ุฃูู
256
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ู
ู
ูู ูุฏุฑุณ ุงู case study ูุฐู ุจุญุงููุง ููุญุฏูุง ุจุฏูู ู
ุง
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ูุฑุจุทูุง ูู other case studies ูุจุงูุชุงูู ููุง ูู ุนูุฏูุง
258
00:22:01,720 --> 00:22:03,240
case study ูุงุญุฏุฉ
259
00:22:09,950 --> 00:22:15,210
ุฅุฐุง ุงู case study ูุงุญุฏุฉ ูู ุจูุฏุฎู ูู ุชูุงุตูููุง ูุงุฎุฏ
260
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ุงู environment ุชุจุนุชูุง and could be have interviews
261
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ูู
ุงู ู
ู
ูู ูุนู
ู interviews ู
ูุงุจุฑุงุช we may need to
262
00:22:23,050 --> 00:22:27,010
read a lot about this case study which is related
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00:22:27,010 --> 00:22:30,070
to the small number of group ูุนูู ู
ู
ูู ุงุญูุง ูุฏุฑุณ
264
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ู
ุซูุง ูุงุฏูุ ูุงุฏู ุฑูุงุถููุดูู ู
ุซูุง ุงู .. ู
ุซูุง the
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management situation
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of a particular sport clubs ุฅุฐุง ุฅุญูุง ุฏุฑุณุชูุง ู
ุฌู
ูุนุฉ
267
00:22:48,170 --> 00:22:53,190
ุฃูุฏูุง ุจุชุจุทู case studyุ ุชู
ุงู
ุ ุฅุฐุง ุฃูุง ุฏุฑุณุช ูุงุฏู
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ูุงุญุฏ ุจุชููู ูุฐุง single entity ุฃู single IDุ ุชู
ุงู
ุ
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So in the case of study it provides a rich
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understanding of a real life context ูุนูู ู
ุงูููุฌู
271
00:23:10,140 --> 00:23:16,260
ู
ุซูุง ูุฏุฑุณ ูุงุฏู ุบุฒุฉ ุงูุฑูุงุถุฉ ุฃู ูุงุฏู ุงูุฒูุชูู ุฃู ูุงุฏู
272
00:23:16,260 --> 00:23:20,460
ุฑูุญ ุฃู ูุงุฏู ุงูุดุฌุงุนูู ุฃู ูุงุฏู ุฌุจุงููุง ูู
ุซุงู ุฃู ุงุฐุง
273
00:23:20,460 --> 00:23:25,020
ุจูุฏุฑุณ ู
ุซูุง ููุงุฏู ุฏูููุฉ ู
ุซูุง ูุฏุฑุณ Manchester,
274
00:23:25,820 --> 00:23:33,620
Liverpool ูุฏุฑุณ ู
ุซูุง Juventusุฃู Barcelona ุฃู ุฅูุด
275
00:23:33,620 --> 00:23:37,600
ููุชูุง ุชุฏุฑุณูู ุฅูุชูุงุ ู
ุน ู
ูู? Real Madrid ุฃูู
ูุงุญุฏุฉ
276
00:23:37,600 --> 00:23:43,320
ุฃูุง Real Madrid ุฃูู
ูุงุญุฏุฉ Barcelona ุฃูุง ุจุดูู ู
ุด
277
00:23:43,320 --> 00:23:50,380
ูุชูุฑ ู
ูุชู
ูู ูู ุงู sport ุทุจ ุฃูู
ูุงุญุฏุฉ ููุง ูุงุฏูุ ุฃู
278
00:23:50,380 --> 00:23:57,750
ูู ููุทูุจ ูุนู
ุฅุฐุง ู
ู
ูู ุฃุฏุฑุณ ุณูุฉ ู
ุญุฏุฏุฉ ุทุจ ุฅูุด ุงู
279
00:23:57,750 --> 00:24:00,010
case studies ุงููู ุฃูุชูุง ุจุชูุชู
ูุง ูููุงุ ุฅูุด ุงู
280
00:24:00,010 --> 00:24:04,090
institutionsุ ุชููู
ุนุดุงู ูุนุทู ุฃู
ุซูุฉ ุฅูู ุฅูุด ุฃูุชูุง
281
00:24:04,090 --> 00:24:10,430
ุจุชุฑุบุจูุง ุชุนู
ููุง ุฏุฑุงุณุงุชุ ู
ุคุณุณุงุชุ ูุฃ ู
ุคุณุณุงุช ุฃู
282
00:24:10,430 --> 00:24:15,310
ุงูุชู
ุงู
ูู
ุฎุงูุต ู
ุซูุง beauty care institutions
283
00:24:15,310 --> 00:24:20,010
cosmetics companies ุทุจ ุฃุนุทููู ู
ุซุงู ุนูู ุดุฑูุฉ
284
00:24:20,010 --> 00:24:20,430
cosmetics
285
00:24:25,570 --> 00:24:31,870
beauty care beauty care beauty care
286
00:24:31,870 --> 00:24:35,950
beauty care beauty care beauty care beauty care
287
00:24:35,950 --> 00:24:36,050
beauty care beauty care beauty care beauty care
288
00:24:36,050 --> 00:24:36,250
beauty care beauty care beauty care beauty care
289
00:24:36,250 --> 00:24:36,310
beauty care beauty care beauty care beauty care
290
00:24:36,310 --> 00:24:36,630
beauty care beauty care beauty care beauty care
291
00:24:36,630 --> 00:24:36,690
beauty care beauty care beauty care beauty care
292
00:24:36,690 --> 00:24:36,730
beauty care beauty care beauty care beauty care
293
00:24:36,730 --> 00:24:36,890
beauty care beauty care beauty care beauty care
294
00:24:36,890 --> 00:24:36,950
beauty care beauty care beauty care beauty care
295
00:24:36,950 --> 00:24:36,970
beauty care beauty care beauty care beauty care
296
00:24:36,970 --> 00:24:37,030
beauty care beauty care beauty care beauty care
297
00:24:37,030 --> 00:24:41,750
beauty care beauty care beauty care beauty care
298
00:24:41,750 --> 00:24:47,050
beauty care beauty care beauty care beauty
299
00:24:47,050 --> 00:24:48,010
care beauty care beauty care beauty care beauty
300
00:24:48,010 --> 00:24:50,220
care beauty caุดุฑูุฉ ุงุชุตุงูุงุช ู
ู
ูู ุชุญูู ุนูู
301
00:24:50,220 --> 00:24:53,160
international companies or regional companies
302
00:24:53,160 --> 00:24:57,840
Aramco for instance ูู .. ูู ุงูุณุนูุฏูุฉ ู
ุซูุง ู
ู
ูู
303
00:24:57,840 --> 00:25:06,420
ุชุญูู ุนูู ุดุฑูุงุช British Petroleum ุดุฑูุฉ ุงูุทุงูุฉ
304
00:25:06,420 --> 00:25:09,220
ุงูุจุฑูุทุงููุฉ ู
ู
ูู ุชุญูู ุนู Shell ู
ู
ูู ุชุญูู ุนู
305
00:25:09,220 --> 00:25:15,650
Chevrolet .. Chevron etc ุชู
ุงู
ุูู ุนู
ููุฉ ุงูุฏุฑุงุณุงุช
306
00:25:15,650 --> 00:25:18,490
ุงููุงุญุฏุฉ ูุณู
ููุง ูุชุงุจุฉ ุฏุฑุงุณุงุช ูุงุญุฏุฉ ูู ุฃุฑุจุน ู
ุฌุงูุงุช
307
00:25:18,490 --> 00:25:26,070
ุฃุณุงุณูุฉ ูุญู ูุฏููุง ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ูุงุญุฏุฉ ุถุฏ ุนุฏุฉ ุญุงูุงุช
308
00:25:26,070 --> 00:25:29,490
ูุญู ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ
309
00:25:29,490 --> 00:25:30,670
ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ
310
00:25:30,670 --> 00:25:34,190
ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ
311
00:25:34,190 --> 00:25:36,110
ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ
312
00:25:36,110 --> 00:25:39,910
ุงูุฏุฑุงุณุฉ ุนู
ููุฉ
313
00:25:39,910 --> 00:25:41,370
ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ
314
00:25:41,370 --> 00:25:41,850
ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุงุณุฉ ุนู
ููุฉ
315
00:25:41,850 --> 00:25:43,050
ุงูุฏุฑุงุณุฉ ุนู
ููุฉ ุงูุฏุฑุง
316
00:25:52,010 --> 00:25:58,510
ู
ู
ูู ูุฏุฑุณ case study ูุงุญุฏุฉ ู
ูุงุจู ู
ุฌู
ูุนุฉ ุญุงูุงุช ูุนูู
317
00:25:58,510 --> 00:26:04,570
ูุฐู ู
ูุงุจู ูุงุฏู ุบุฒุฑ ุฑูุงุถู ู
ูุงุจู ู
ุฌู
ูุนุฉ ุงูุฃูุฏูู ู
ู
ูู
318
00:26:04,570 --> 00:26:09,290
ูุทูุน ุนูู ุงู holistic case ุจุดูู ุนุงู
ู
ุซูุง ูุฌูุจ
319
00:26:09,290 --> 00:26:13,620
ุงููุงุฏู ููุณู ู ูุงุฎุฏ department ููููุนูู holistic
320
00:26:13,620 --> 00:26:18,760
case vs embedded case ูุนูู ูุงุฏู ุบุฒุฉ ููุดูู ูู ุงู
321
00:26:18,760 --> 00:26:21,280
department of finance department of training
322
00:26:21,280 --> 00:26:25,140
department of x ู embedded case so you either have
323
00:26:25,140 --> 00:26:28,880
single case ูุนูู ู
ู
ูู ุชุดุชุบููุง ุนูู single case or
324
00:26:28,880 --> 00:26:36,680
multiple case or holistic case or embedded casein
325
00:26:36,680 --> 00:26:40,560
doing this ุฅุฐุง ุฅุญูุง ุจูุชุจุน ูุฐุง ุงูุฅุฌุฑุงุก ู
ู
ูู ููุงุฑู
326
00:26:40,560 --> 00:26:45,920
ุงู single ูุงุญุฏุฉ ูู ุงู others ูุนูู ูุดูู ู
ุซูุง ููุงุฑู
327
00:26:45,920 --> 00:26:51,780
ุดุฑูุฉ ุงูุงุชุตุงูุงุช ู
ุน ู
ุฌู
ูุนุฉ ุดุฑูุงุช ู
ู
ูู ููุงุฑู ุดุฑูุฉ
328
00:26:51,780 --> 00:26:56,660
ุงูุงุชุตุงูุงุช ูููุง ูู ุฏุงุฆุฑุฉ ู
ู ุฏูุงุฆุฑูุง ูุดูู ุจุดูู ุนุงู
ู
329
00:26:56,660 --> 00:26:58,560
ูุดูู ููู ุจุดูู ุฎุงุต
330
00:27:04,010 --> 00:27:11,330
ููุญุงูุฉ ุงููุญูุฏุฉ ูู
ุง ุฃุดุฑุญูุง ูุจููุง ูู
331
00:27:11,330 --> 00:27:21,970
ู
ุฑุชุจุทุฉ ุจุงูุญุงูุฉ ุงูุฃูู
ุฃู ุงูู
ูู
ุฉ ุจุชููู
332
00:27:21,970 --> 00:27:30,200
ูู ุฏุงุฆุฑุฉ ุฃู ุดุฑูุฉ ูุง ุฅู
ุง ุนู
ูู uniqueissues ุดุฑูุฉ
333
00:27:30,200 --> 00:27:34,120
ูุงุฌุญุฉ ู
ู
ูู ุชููู ู
ุซูุง ุดุฑูุฉ ุจุงูุนูุณ ูุชุทูุน ุนูููุง ู
334
00:27:34,120 --> 00:27:37,340
ูุดูู ูุณุชููุฏ ูุนูู ูุดูู ู
ุซูุง as a successful story
335
00:27:37,340 --> 00:27:42,480
ู
ู
ูู ูุฑูุฒ ุนูููุง or as a bad story ูุนูู ูุดูู ููุด ูู
336
00:27:42,480 --> 00:27:46,960
ูุงุดูุฉ ูุฐู ุงูุดุฑูุฉ ู ูุฐู ุงูู
ุคุณุณุฉ so at the end it
337
00:27:46,960 --> 00:27:52,100
should be critical case ุฏูููุช ูู critical ูุนูู ุงูู
338
00:27:52,100 --> 00:27:56,460
motivate us to study this company
339
00:28:02,490 --> 00:28:07,630
Sometimes if you look at the sectors ูุนูู ุฅุฐุง ุงุญูุง
340
00:28:07,630 --> 00:28:10,890
ุทูุนูุง ุนูู ุงู sectors ุนูู ุฃู ูุทุงุน ุงูุชุตุงุฏู ูู ุดุฑูุงุช
341
00:28:10,890 --> 00:28:14,290
ูุชูุฑ ู
ูู
ุฉ ูู ุงููุทุงุน ุงูุงูุชุตุงุฏู So it's attract you
342
00:28:14,290 --> 00:28:19,850
to do a research on this company ุชู
ุงู
ุ ููู ุดุฑูุงุช
343
00:28:19,850 --> 00:28:23,070
ูู
ุงู ู
ู
ูู ุชูุดู which is attract you to see or to
344
00:28:23,070 --> 00:28:28,470
investigate why this company failed ูููุ Nokia
345
00:28:31,010 --> 00:28:37,570
ู
ุงููุง ููููุงุ ูุฑู ุงู ูุนูู ุงูู ูู ุดุฑูุฉ ุงุฎุชูุช ู
ู
346
00:28:37,570 --> 00:28:41,330
ุงูุณูู ููุชุดูู as a case study why thisุ ู
ูู ุจูุนุทููุง
347
00:28:41,330 --> 00:28:44,310
ุฃู
ุซูุฉ ูู
ุงูุ Enron company ุดุฑูุฉ Enron ุดุฑูุฉ ุงูุทุงูุฉ
348
00:28:44,310 --> 00:28:50,850
ุฏุงูู ุดุฑูุฉ ููุฑูุฉ ููุง ุดููุงุ ููุฑูุฉ ุจูู ูููุฏุงูู
349
00:28:50,850 --> 00:28:53,990
ูููุฏุงูู ูุชุดูู as a case study ุชู
ุงู
ู
ูู ุนูุฏู ูู
ุงู
350
00:28:53,990 --> 00:28:59,330
ุฃู
ุซูุฉุ blackberry ุชู
ุงู
351
00:29:02,310 --> 00:29:06,830
Okay ู
ูู ุงูุดุฑูุฉ ุงููู ุจุชุดุชุบููุงุ Blackberryุ ุงู ุดุฑูุฉ
352
00:29:06,830 --> 00:29:09,950
ุฌูุงูุงุชุ ู
ุงุดู okay ูู ุดุฑูุฉ ุงู
ููู
ุงุจุญุซ ุนููุง
353
00:29:09,950 --> 00:29:14,110
ูุชูุงูููุง ุดุฑูุฉ ุงุฎุฑุฉ okay ููุง ุฏู it disappeared from
354
00:29:14,110 --> 00:29:17,590
the markets ูุนูู ุงุฎุชูุช ู
ู ุงูุณูู as a product you
355
00:29:17,590 --> 00:29:22,230
will see why ููููุง ุงุฎุชูุช ู ุฑุฌุนุช ู you see Nokia as
356
00:29:22,230 --> 00:29:26,330
well she said or she talked about Nokia for the
357
00:29:26,330 --> 00:29:27,190
multiple case
358
00:29:31,300 --> 00:29:35,660
ููู multiple case ุนูุฏู
ุง ุชููู ููุงู ู
ูุงุญุธุฉุ ู
ูุงุญุธุฉ
359
00:29:35,660 --> 00:29:40,300
ูู ุงูู first case ูู
ููู ุฃู ุชุจุญุซ ุนู ุฅุฐุง ูุงูุช ูุฐู
360
00:29:40,300 --> 00:29:46,520
ุงูู
ูุงุญุธุฉ ุชุญุฏุซ ูู ุงูู other case ุฃู ูุง ูุนูู ุฅุฐุง
361
00:29:46,520 --> 00:29:50,880
ุฃุญูุง ุฃุฎุฏูุง ู
ูุงุญุธุงุช in the single case ูู ูุฐู
362
00:29:50,880 --> 00:29:56,300
ุงูู
ูุงุญุธุงุช still stand in the other cases or notุ
363
00:29:56,480 --> 00:30:02,000
ุฅุฐุง ุงุญูุง ุดูููุง ู
ุซูุง ูุงููู ุงููุงุฏู ููููุชูุณ ุฃู ููุฌู
364
00:30:02,000 --> 00:30:09,940
ูุญูู ู
ุซูุง liverpool ุฃู ูุงุฏู barcelona ู
ุซูุง ูู ูุชุฑุฉ
365
00:30:09,940 --> 00:30:15,380
ู
ู ุงููุชุฑุงุช ุตุงุฑุช ูู ุนูุฏู ู
ุดุงูู ูู ูุฐู ุงูู
ุดุงูู ูู
366
00:30:15,380 --> 00:30:19,160
ุญุฏุซุช ูููุง ูุงุฏู ุขุฎุฑ ู
ู
ูู ูุญุตู ุนูู ูุฐู ุงููุชุงุฆุฌ ููุง
367
00:30:19,160 --> 00:30:24,610
ูุงุูุงุฎุฏ ุดุฑูุงุช ุจุนุฏ ู
ุง ุงุญูุง ูุนู
ู observation ุนูู ุงู
368
00:30:24,610 --> 00:30:27,490
single case study ู
ู
ูู ูุงุฎุฏ ุงู observation ูุฐู and
369
00:30:27,490 --> 00:30:30,770
move it to another case study and compare it with
370
00:30:30,770 --> 00:30:34,690
other cases ู
ู
ูู ูุดูู ุงู other cases and to
371
00:30:34,690 --> 00:30:39,670
investigate why we are doing this to generalize
372
00:30:39,670 --> 00:30:43,830
ุนุดุงู ุงุญูุง ุงูุด ุงูู ุงุญูุง ูุฑูุฒ ูุนูู ูู ู
ุซูุง ุงุญูุง
373
00:30:43,830 --> 00:30:48,930
ุฑูุญูุง ุนูู ุดุฑูุฉ ุงููู ุจุชุงุนุฉ X ุงุนู
ููุง ููุง ุชุญููู as a
374
00:30:48,930 --> 00:30:53,770
case studyูุฌุฏูุง ู
ุซูุง ูุณุจุจ ููุฉ ูุฐู ุงูุดุฑูุฉ ุงู
375
00:30:53,770 --> 00:30:59,770
marketing departments ููุง ุจูุฑูุญ ุนูู why ุงูุดุฑูุฉ
376
00:30:59,770 --> 00:31:03,550
ุฃูุฑู ูู ุฅุฐุง ูุงูุช ุงู marketing department ูููุฉ ูุนูุง
377
00:31:03,550 --> 00:31:07,390
ูุชููู ุงูุดุฑูุฉ ูููุฉ ููุง ูุฃ we can go to another
378
00:31:07,390 --> 00:31:11,430
company Z ูู ููุดูู ููุณ ุงู observation ููุง ูุฃ ููู
379
00:31:11,430 --> 00:31:15,070
ุจูุณู
ููุง multiple case studies ุฅุฐุง ุดููุง ูู
380
00:31:15,070 --> 00:31:19,820
similarityูู ุงูุชุดุงุจู ูู ุงู observation then we can
381
00:31:19,820 --> 00:31:28,500
generalize ู
ู
ูู ุงู ุงุญูุง ูุนู
ู generalize okay
382
00:31:28,500 --> 00:31:35,280
holistics
383
00:31:35,280 --> 00:31:39,420
the
384
00:31:39,420 --> 00:31:45,170
holistic approachyou can look at the organization
385
00:31:45,170 --> 00:31:51,310
as a holistic approach ูู
ุซุงู ุญุฌู
ูุจูุฑ ูุนูู ูู ุงุญูุง
386
00:31:51,310 --> 00:31:54,810
ู
ุซูุง ูุดูู ุญุตู ุญุฌู
ุงูุดุฑูุฉ ูู ุงู ุงุญูุง ุจูุฏุฑุณ
387
00:31:54,810 --> 00:31:58,550
Microsoft ูุนูู
388
00:31:58,550 --> 00:32:02,890
ุงู department ูู Microsoft ูุฏ ุชููู ู
ุคุณุณุฉ ูุจูุฑุฉ ุฌุฏุง
389
00:32:02,890 --> 00:32:09,030
ููู ูู ุญูููุง ุนู Microsoft as a wholeู
ู
ูู ุชุนุทููู a
390
00:32:09,030 --> 00:32:16,610
very rich information about the Microsoft ูุจุงูุชุงูู
391
00:32:16,610 --> 00:32:22,890
ุงู organization ูุงู ู
ู
ูู ุชุนุทููู ุจูุงูุงุช ุงูู
ุคุณุณุฉ ูุฐู
392
00:32:22,890 --> 00:32:26,950
ุชุนุทููู ุจูุงูุงุช ูุชูุฑ ู
ูู
ุฉ as a holistic ูุงูุจูุงูุงุช
393
00:32:26,950 --> 00:32:33,030
ูุฐู ุจุชููู general in its nature ุจุชููู ุนุงู
ุฉ
394
00:32:33,030 --> 00:32:37,420
ุจุทุจูุนุชูุงููู ูู
ุง ูุฑูุญ ููุง ุนูู case study ุงููู
395
00:32:37,420 --> 00:32:40,260
ุจูุณู
ููุง single case studyุ ูุนูู ู
ู
ูู ูุฏุฑุณ ู
ุซูุง
396
00:32:40,260 --> 00:32:44,380
department ูู Microsoftุ ุจูููู ุทุจูุนุฉ ุงูุจูุงูุงุช
397
00:32:44,380 --> 00:32:48,800
ููุฏุฎููุง very detailedุ okayุ ููู ุงุญูุง ู
ุง .. ู
ุงุจุฏูุง
398
00:32:48,800 --> 00:32:51,540
ูุฎุฑุจุช ุจูู holistic ู ุจูู case studyุ ุญุณุจ ุงูุดุฑูุฉุ
399
00:32:51,540 --> 00:32:54,480
ุงุฐุง ูุงูุช ุงูุดุฑูุฉ ูุงููู ุตุบูุฑุฉุ ูุนูู ุงููุฏ ูู .. ูู
400
00:32:54,480 --> 00:33:00,090
ุงุญูุง ุฑูุญูุง .. ุฒูุฑูุง small medium enterpriseุงู case
401
00:33:00,090 --> 00:33:03,430
study ููู ุนูู ูู ุงูุดุฑูุฉ ุจุชููู ู
ุด ููููู ูููุง
402
00:33:03,430 --> 00:33:06,370
holistic ูุฃูู ู
ุด ููููู ูููุง departments ููู ูู
403
00:33:06,370 --> 00:33:10,850
ุดูููุง ุงุญูุง Microsoft Microsoft ุฏุฑุงุณุฉ ุงู department
404
00:33:10,850 --> 00:33:16,090
ุชุนุชุจุฑ case ุฏุฑุงุณุฉ ุงูุดุฑูุฉ ููู ุชุนุชุจุฑ holistic ุจุชููู
405
00:33:16,090 --> 00:33:22,210
ูุจูุฑุฉ ุฌุฏุง ูู
406
00:33:22,210 --> 00:33:26,750
ุงู embedded case ุงู embedded case ู
ู
ูู ุชููู ุนุจุงุฑุฉ
407
00:33:26,750 --> 00:33:33,710
ุนูobservation ุฅูู ุนูุงูุฉ ูู some departments ููู
408
00:33:33,710 --> 00:33:37,390
some departments serving on the other departments
409
00:33:37,390 --> 00:33:43,750
ู
ุง ุจุฏูุง ูุนู
ู confusing ุจูู ุงู single ู ุงู holistic
410
00:33:43,750 --> 00:33:49,970
ู ุงู embedded ู ุจูู ุงูุขุฎุฑูู ุงู idea ูุนูู if you
411
00:33:49,970 --> 00:33:54,150
are studying the case study you look at to what
412
00:33:54,150 --> 00:33:59,070
extent this case study is largeูุนูู ุฅุฐุง ุงุญูุง ููุง
413
00:33:59,070 --> 00:34:03,630
ุจูุฏุฑุณ ุดุฑูุฉ ุตุบูุฑุฉ ูุจุชููู ุงู holistic ูู ูููุง ุจุณ ุฅุฐุง
414
00:34:03,630 --> 00:34:08,130
ููุง ูุฏุฑุณ ุดุฑูุฉ ูุจูุฑุฉ ู
ุซูุง ุฒู Microsoft ุงู case
415
00:34:08,130 --> 00:34:10,850
study ุชุจุนุชูุง ุนูู ู
ุณุชูู ุงู departments ู ุงู
416
00:34:10,850 --> 00:34:16,470
holistic ุจุชููู ุนูู ู
ุณุชูู ุงูุดุฑูุฉ ูููุง the
417
00:34:16,470 --> 00:34:26,230
action research what is the action researchุ ุฃุจุญุงุซ
418
00:34:26,230 --> 00:34:35,050
actionู
ุนูุงูุง ุงุจุญุงุซ ูุชุฏุฎู ุงูุจุงุญุซ ูู ุงูุจุญุซ ูุชุบููุฑ
419
00:34:35,050 --> 00:34:47,610
ุงูุณููู ู
ุนูู ูุงููุฏู
420
00:34:47,610 --> 00:34:52,030
ูู ุงู action research to do change to do ุงูู
421
00:34:52,030 --> 00:34:55,650
change ุงูู change ุงููู ูู ุงููุฏู ู
ููุง ุงู ุงุญูุง ูุนู
ู
422
00:34:55,650 --> 00:35:01,260
ุชุบููุฑุฒู ู
ุง ุงุญูุง ุจูุญูู ุนู
ู action ุฅูุด ูุนูู ุนู
ู
423
00:35:01,260 --> 00:35:03,920
actionุ ุฅูู ูุนูู ุฅููุ ุนู
ู ุญุฏุซ ู
ุนูู ูุฐุง ุงูุญุฏุซ
424
00:35:03,920 --> 00:35:10,440
ุงูู
ุนูู ููู ุชุฏุฎู ุจุญูุซ ู
ู
ูู ูุบูุฑ ุงูุณููู ูุนูู ู
ุซูุง
425
00:35:10,440 --> 00:35:13,640
ุจุนุฏ ู
ุง ูุฏุฎู ุงูู
ุฏุฑุณ ูุงู ุฃูู ููุชุญ ุงูุจุงุจ ูุดูู ุงูุทูุงุจ
426
00:35:13,640 --> 00:35:17,800
ูู
ููุฌู on time ููุง ูุฃุ ุจุนุฏูู ุจุฏู ุฃุบูุฑ ุงูุณููู ูู
427
00:35:17,800 --> 00:35:20,420
ุฃุฑูุญ ุจุนุฏ ู
ุง ูุฏุฎู ุจุณูุฑ ุงูุจุงุจ ุจุฏู ุฃุดูู ูู ุชุงู next
428
00:35:20,420 --> 00:35:23,320
time they will come on time ููุง ูุฃุ ูุฐุง ุจูุณู
ููุง
429
00:35:23,320 --> 00:35:28,030
action okayูุฃูู ููู ุตุงุฑ participations from the
430
00:35:28,030 --> 00:35:32,550
researchers to observe students ููุดูู ูู ููู ุงู
431
00:35:32,550 --> 00:35:37,550
students ุจุฏูู
ูุชุตุฑููุง in next time ู unfortunately
432
00:35:37,550 --> 00:35:41,690
sometimes we observe same students coming lateููุณ
433
00:35:41,690 --> 00:35:44,690
ุงูุทูุงุจ ุจูุฌูุง ู
ุชุฃุฎุฑูู despite you are closed or
434
00:35:44,690 --> 00:35:48,750
open the door ุจุบุถ ุงููุธุฑ ุฃูุช ุจุชูุชุญ ููุง ุจุชุณูุฑ ุงู ..
435
00:35:48,750 --> 00:35:54,050
ุงูุจุงุจ okayุ ูู ุนูุฏูุง ุชูุช ุฃููุงุน ุฑุฆูุณูุฉ ูู ุงู action
436
00:35:54,050 --> 00:35:59,050
research ู ุฃูู ูุงุญุฏ ุฃุดุชุบู ูููุง ูููู 1946 the
437
00:35:59,050 --> 00:36:02,970
action research okayุ
438
00:36:05,330 --> 00:36:08,430
ุฃูู ููุน ู
ู ุงู action research ุงููุฏู ุชุจุนู ูู ู
ู ุฃุฌู
439
00:36:08,430 --> 00:36:11,190
ุงูุชุบููุฑ in general ุงู action research ูุฏููุง
440
00:36:11,190 --> 00:36:20,650
ุงูุชุบููุฑ ูุบูุฑ ุณููู ุงูู
ูุธููู ูุบูุฑ ุณููู ุงูู
ูุธููู ุทุจุนุง
441
00:36:20,650 --> 00:36:24,450
ูุดูู ุงูุณููู ุงููู ูุบูุฑู ูู efficient and effective
442
00:36:24,450 --> 00:36:29,130
ููุง ูุฃ ูุนูู ุนุดุงู ูุฎูุถ ุงูุชูุงููู ู ุงูุฌููุฏ ูุดูู ูุบูุฑ
443
00:36:29,130 --> 00:36:34,470
ูุจุฏุฃ ูุบูุฑ ูู ุณููู ุงูู
ูุธูููThe second relates to
444
00:36:34,470 --> 00:36:39,810
the involvement of practitioners in research ูุนูู
445
00:36:39,810 --> 00:36:45,410
ุจูุณุชุฏุนู ุงูููุน ุงูุชุงูู ุชุฏุฎู ู
ู ูุจู ุงูุจุงุญุซ ูู ุงูุธุงูุฑุฉ
446
00:36:45,410 --> 00:36:52,110
ุงูู
ูุฌูุฏุฉ ูุจุงูุชุงูู ุจูุตูุฑ ููู ุชูุงุนู ุจูู ุงูุจุงุญุซ ูุจูู
447
00:36:52,110 --> 00:36:59,480
ุงูู
ุดุงุฑููู ููุณูู
okay ูุนูู ู
ุซูุงู
ู
ูู ูู ุนูุฏูุง ู
ุดููุฉ
448
00:36:59,480 --> 00:37:02,640
ุฅุฏุงุฑูุฉ ูู .. ูู ุงูุดุฑูุฉ ูุจุดูููู
ูู how they observe
449
00:37:02,640 --> 00:37:07,260
.. how they will treat these problems ูู ุงู action
450
00:37:07,260 --> 00:37:09,860
research ู
ู
ูู ูู ูุชุฏุฎู ู
ุนุงูู
and suggest some
451
00:37:09,860 --> 00:37:16,000
solutions and see ุฃู ู
ู
ูู ูู ููุฑุฌููู
ุนูู ูููู
ู
ุนูู
452
00:37:16,000 --> 00:37:18,600
ุจุญูุซ ูุนู
ููุง copying ู
ู ูุฐุง ุงููููู
ููุตูุฑูุง ูู
453
00:37:18,600 --> 00:37:23,480
ูุนู
ููุง translation ููุญููุง ุงูู
ุดุงูู ุชุจุนุชูู
454
00:37:25,450 --> 00:37:30,010
ุฅุฐุง ูู .. ูู ูุฐุง ุงูููุน ู
ู ุงูุฃููุงุน is like train
455
00:37:30,010 --> 00:37:35,350
them how to change their behavior in the light of
456
00:37:35,350 --> 00:37:40,250
his or her interventionุ ูุนูู ุญุณุจ ูู ุชุฏุฎููุ ูุนูู
457
00:37:40,250 --> 00:37:43,810
ู
ุซูุง ุฅู ูู ู
ู
ูู ูุนู
ู best practice
458
00:37:46,900 --> 00:37:51,880
Okay ููู
ูุธููู and the .. the employees observing
459
00:37:51,880 --> 00:37:57,280
him then they copy or copying him ูุนูู ุงู ูู
ู
ุซูุง
460
00:37:57,280 --> 00:38:02,440
ุจูุฌู ุงูุณุงุนุฉ ุชู
ุงููุฉ ููู ุจูุฌู ุจูููููู
ูุงุฑุงู ุชูุฌูุง
461
00:38:02,440 --> 00:38:05,060
ุงูุชูุง ุงูุณุงุนุฉ ุชู
ุงููุฉ ู ูู ุจูุฌู ุงูุณุงุนุฉ ุชุณุนุฉ ุฃู
462
00:38:05,060 --> 00:38:07,260
ุงูุณุงุนุฉ ุชู
ุงููุฉ ู ุฎู
ุณุฉ ูุจุงูุชุงูู ูู ุงู action
463
00:38:07,260 --> 00:38:09,980
research ู
ู
ูู ููุฌูุง ุจุฏุฑุง ุนุดุงู ูุดูู ูู
ูู
ูููุฌูุง
464
00:38:09,980 --> 00:38:14,350
ู
ุนุงู ููุง ูุฃุงููุฏู ุงูุฃุฎูุฑ ูู ุฃู ุชุฌุงุฑุจ ุงูุชุญููู ูุฌุจ ุฃู
465
00:38:14,350 --> 00:38:17,530
ุชููู ูุฏููุง ุชุฃุซูุฑุงุช ุฃูุชุฑ ู
ู ู
ุดุฑูุนุงุช ุงูุชุญููู ูู ููู
ุฉ
466
00:38:17,530 --> 00:38:20,150
ุฃุฎุฑูุ ูุฌุจ ุฃู ูููู ูุงุถุญ ุฃู ูุชูุฌุฉ ุชุญููููุง ูู
ูู ุฃู
467
00:38:20,150 --> 00:38:24,690
ุชุดูุฑ ุฅูู ู
ุฌุงูุงุช ุฃุฎุฑู ุจู
ุนูู ูุฐุง ุงูููุน ู
ู ุฃููุงุน
468
00:38:24,690 --> 00:38:32,350
ุงูุชุญููู ุจูุณุชุฎุฏู
ู ุนุดุงู ูููู ุฎุจุฑุชูุง ููู
ุฌุงู ุงูุฃุฎุฑุ
469
00:38:32,350 --> 00:38:37,750
ูุนูู ุจูุณู
ูู ููู ุงูุฎุจุฑุฉูุนูู ุงุญูุง ุจููุฌู ุจู .. ุจูุฏุฑุจ
470
00:38:37,750 --> 00:38:42,090
ุงูู
ูุธููู ุนูู ุดูุก ู ุจูููููู
ุฑูุญูุง ุงูุชูุง ุฏุงุฑ ู
ูุธููู
471
00:38:42,090 --> 00:38:46,250
ุงุฎุฑ ูุนูู ุจู
ุนูู ุงุญูุง ูู ุจุฏุงูุฉ ุงููุตู ุฌููุง ููููุง ู
ุซูุง
472
00:38:46,250 --> 00:38:50,170
ูุฃุฎุฏู
ุฉ ุนููุฉ ู
ู ุชูุช ุงุฑุจุน ุทุงูุจุงุช ู ุนู
ููุง ููู
473
00:38:50,170 --> 00:38:55,530
training session ูู ..ูู ุงุณุชุฎุฏุงู
ุงู data stream ุฃู
474
00:38:55,530 --> 00:39:02,430
ุจุงุณุชุฎุฏุงู
ุงู GS store ุงู emerald ูุจุนุฏูู ูููุง ููู
475
00:39:02,430 --> 00:39:05,350
please transfer this knowledge to the others ูู
476
00:39:05,350 --> 00:39:10,150
ูููุง action ุงู teachers transfer the knowledge to
477
00:39:10,150 --> 00:39:12,690
the students then student transfer the knowledge
478
00:39:12,690 --> 00:39:16,760
to othersูุจูุนู
ู measurements ูู its
479
00:39:16,760 --> 00:39:20,500
transferability of the knowledge occurred ููุง ูุฃุ
480
00:39:20,500 --> 00:39:26,520
ูู ุญุฏุซุช ููุง ู
ุง ุตุงุฑุชุดุ ูุจูุฑูุญ ูุดูู ุงููุงุณ ุงูุขุฎุฑูู ุงู
481
00:39:26,520 --> 00:39:30,400
beneficiaries ุงู ุงู in beneficiaries ุจูุฑุฌุน ุจุฑุฌููู
ุ
482
00:39:30,400 --> 00:39:32,820
ุจูููููู
ูู ุงูุชูุง ุฃุฎุฏุชูุง ุงูุฎุจุฑุฉ ู
ู ุงููุงุณ ุงููู ุงุญูุง
483
00:39:32,820 --> 00:39:35,980
ุฏุฑุจูุงูู
ุ ู ุจุนุฏูู ุจูุณุฃู ุงููุงุณ ุงููู ุฏุฑุจูุงูู
ูู ูุนูุง
484
00:39:35,980 --> 00:39:38,280
ุงูุชูุง ุงุณุชุฎุฏู
ุชูุง ุงูุฎุจุฑุฉ ุชุจุนุชูุง ููุง ูุฃุ ูุจุณู
ููุง ุนุงุฏู
485
00:39:38,280 --> 00:39:42,280
action research ุชู
ุงู
ุ
486
00:39:45,350 --> 00:39:48,650
ุทุจุนุง ุงู action research ุจุนุถ ุงู .. ุงู action
487
00:39:48,650 --> 00:39:52,970
research .. research in action not on action ูุนูู
488
00:39:52,970 --> 00:39:58,870
ูู ุนุจุงุฑุฉ ุนู ุชุฏุฎู ูู .. ูู ุงูุธุงูุฑุฉ ุชุชู
ูุฒ ูู
ุงู ุฃูู
489
00:39:58,870 --> 00:40:03,230
ุงุญูุง ุจูุดุงุฑู ุงู .. ุงู participantsู ุงู
490
00:40:03,230 --> 00:40:06,710
practitioners ู ุงู researchers ูุนูู ุงู researcher
491
00:40:06,710 --> 00:40:12,970
ุจูุดุงุฑู ูู ุงูุจุญุซ ููุณู ุจูุดุงุฑู ูู ุงูุฏุฑุงุณุฉ ูุญุธุฉ ุงุญูุง
492
00:40:12,970 --> 00:40:17,830
ูู ุงุญูุง ุนู
ููุง comparative ู
ุน ุงู questionnaire ู ู
ุน
493
00:40:17,830 --> 00:40:22,750
ุงู case study ุงูุจุงุญุซ keep himself or herself aside
494
00:40:22,750 --> 00:40:29,830
ู
ุงุจุชุฏุฎูุด ุทุจุนุง ุงูุจุงุญุซ ูู ุงู action research ูุฃ
495
00:40:29,830 --> 00:40:34,880
ุจุชุฏุฎูุทุจุนุง ุจูุนู
ู ูุฃู ูุฏูู ุจูุบูุฑ ุณููู ู ุจูุดูู ูู
496
00:40:34,880 --> 00:40:41,920
ุงูุณููู ูุฐุง ูุนูุง ุงุชุบูุฑ ุนูุฏ ุงูู
ุฏุฑุฉ ููุง ูุฃ okay ูุนูู
497
00:40:41,920 --> 00:40:46,760
ู
ุซูุง ู
ู
ูู ูู ูุบูุฑ ุณููู ูุงุณุชุฎุฏุงู
ุงู email okay ูุจุฏุฃ
498
00:40:46,760 --> 00:40:52,440
ู
ุซูุง researcher ูุจุฏุฃ ูุจุนุช email ุงู ูู .. ููู
ุฏุฑุฉ ู
499
00:40:52,440 --> 00:40:54,860
ูุดูู ูู ูู
the response in the same way ููุง ูู
500
00:40:54,860 --> 00:40:58,020
ุญุงููุง ู
ุนุงู ุญูู ูุจุงู communication skills
501
00:41:01,060 --> 00:41:03,800
the researchers becomes part of the organization
502
00:41:03,800 --> 00:41:08,960
ููู
ุงู ูุซูุฑ ู
ูู
ุงู ุงูุจุงุญุซ ูุตุจุญ ุฌุฒุก ู
ู ุงูู
ุคุณุณุฉ ููู
503
00:41:08,960 --> 00:41:12,020
ูุงุฒู
ุงุฐุง ูุงู ุฎุงุฑุฌ ุงูู
ุคุณุณุฉ ูุงุฒู
ูุงุฎุฏ permission
504
00:41:12,020 --> 00:41:18,040
ูุงุฒู
ูุงุฎุฏ ู
ูุงููุฉ ู
ู ุงูู
ุคุณุณุฉ ุนูู ุงู ูู ุจุฏูุนู
ู ุงูุจุญุซ
505
00:41:18,040 --> 00:41:22,520
ุชู
ุงู
ุ
506
00:41:22,520 --> 00:41:25,780
ูู ุฃุบูุจ ูุฐู ุงูุฃุจุญุงุซ ู
ู
ูู ูููู ูู sponsorship
507
00:41:28,070 --> 00:41:33,510
ุจููู sponsorship ูุนูู ุฒู ุชู
ููู ูู action research
508
00:41:33,510 --> 00:41:40,750
ูุนูู ู
ุซูุง ุงูู ุงูู
ูุธููู ุนูุฏูู
ู
ุซูุง concept ู
ุด ูุงุถุญ
509
00:41:40,750 --> 00:41:43,910
ููู ุงุญูุง ุนู
ููุง ููู
training ูููุง ููู
ู
ุซูุง
510
00:41:43,910 --> 00:41:47,950
communication skills ููููุง ููู
communication
511
00:41:47,950 --> 00:41:52,170
includes negotiation, convincing etc by training
512
00:41:52,170 --> 00:41:57,290
ู
ู
ูู ู
ุงูุธุจุทูุด ููู ุงูุด ู
ู
ูู ุชุณูู ู
ุนุงูู
ุุจูุงุฎุฏ random
513
00:41:57,290 --> 00:42:05,070
customers ู ุจูุนู
ู ู
ุนุงู ุงุชุตุงู ู ุจูุฎูู ุงูู
ูุธููู
514
00:42:05,070 --> 00:42:09,190
ูุณู
ุนูุง ุงู action ูุฐู ู ุจุนุฏูู ุงู next customer
515
00:42:09,190 --> 00:42:13,710
ุจูููู ูุงุญุฏ ู
ููู
ูุชูุถู ูุนู
ู call ู
ุน other customers
516
00:42:13,710 --> 00:42:19,010
ูุจูุดูู ูู ูู ุงุชุนูู
ูุง ู
ู ุงูููุงุก ุงูุฃูู ู
ู ุฎูุงูุงู
517
00:42:19,010 --> 00:42:22,310
action ุงููู ุงุญูุง ุณููุงู ููุง ูุฃ ุจุนุฏูู ุจููููู okay
518
00:42:22,310 --> 00:42:25,410
ู
ุฏุงู
ุงูุช ุงุชุนูู
ุช ุฎููู ุงููู ุงูุฎุจุฑุฉ ูุฐู ูู others ู
519
00:42:25,410 --> 00:42:28,730
ูุดูู ูู ูุนูุง he or she can transfer the knowledge
520
00:42:28,730 --> 00:42:35,090
or not ููุฌู ูู ุนูุฏ ุงู action research next time I
521
00:42:35,090 --> 00:42:38,030
will try to give you some examples on the action
522
00:42:38,030 --> 00:42:42,550
research and starting in the grounded theory ู ู
ุง
523
00:42:42,550 --> 00:42:45,790
ูุจูู ูู the grounded theory ุทุจุนุง ูู ุญุฏ ุนูุฏู ุณุคุงูุ
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