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|---|---|---|
Can you tell me which cards and currencies are supported? | supported_cards_and_currencies | 2,973 |
How do I delete an account? | terminate_account | 6,237 |
I want to deactivate my account. | terminate_account | 6,227 |
Can I Transfer from SWIFT? | top_up_by_bank_transfer_charge | 1,907 |
For topping-up is there a charge? | top_up_by_bank_transfer_charge | 1,861 |
Will I be charged a fee for topping up using a European card? | top_up_by_card_charge | 9,158 |
Do I get charged if I top up with my European bank card? | top_up_by_card_charge | 9,109 |
How can I fill up my gas tank using a check? | top_up_by_cash_or_cheque | 8,026 |
where do I go to top up with cash? | top_up_by_cash_or_cheque | 7,977 |
Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal? | top_up_failed | 8,508 |
Why was my top-up rejected? | top_up_failed | 8,534 |
is there a limit for top up? | top_up_limits | 2,267 |
I have a canceled top-up and wanted to know about it. | top_up_reverted | 3,253 |
When I topped up the app has seemed to reverted it. | top_up_reverted | 3,221 |
How do i set up my credit card to send transfers? | topping_up_by_card | 4,297 |
How can I transfer money using my credit card? | topping_up_by_card | 4,275 |
Why am i being double charged for something? | transaction_charged_twice | 6,399 |
Why did I get charged more than once? | transaction_charged_twice | 6,420 |
Someone made a mistake on my money transfer because I was charged extra fees. | transfer_fee_charged | 7,253 |
Can you elaborate on why I have an extra charge just for transferring? | transfer_fee_charged | 7,274 |
show me how to transfer to my account | transfer_into_account | 7,657 |
I'd like to know how transferring my money into my account works. | transfer_into_account | 7,609 |
How come my money hasn't shown up yet? | transfer_not_received_by_recipient | 2,790 |
My transaction has not been received. When are you going to process it? | transfer_not_received_by_recipient | 2,811 |
Why hasn't my transfer from Europe gone through? | transfer_timing | 6,715 |
What is the time frame for european transfers? | transfer_timing | 6,698 |
I'm having difficulty verifying my identity. | unable_to_verify_identity | 3,987 |
I am having a problem proving who I am | unable_to_verify_identity | 3,970 |
How do you check my identity? | verify_my_identity | 9,866 |
What works for identity verification? | verify_my_identity | 9,805 |
Show me the source of my money. | verify_source_of_funds | 6,573 |
where are the transfers originating | verify_source_of_funds | 6,525 |
How can I verify my top up? | verify_top_up | 7,798 |
I can't see a verification code anywhere | verify_top_up | 7,724 |
My virtual card is just not going through. | virtual_card_not_working | 8,170 |
Which type of card will I receive? | visa_or_mastercard | 4,142 |
Is it possible to get both a Visa and a Mastercard? | visa_or_mastercard | 4,136 |
What is my identification used for? | why_verify_identity | 3,867 |
Why are you asking so many questions about me? | why_verify_identity | 3,825 |
i asked for 100 only got 80 | wrong_amount_of_cash_received | 2,447 |
When I went to $100, all the machine would give me was $20. | wrong_amount_of_cash_received | 2,443 |
Using international ATMs messes up the exchange rate. | wrong_exchange_rate_for_cash_withdrawal | 8,252 |
I did not get the right exchange rate while getting my cash out. | wrong_exchange_rate_for_cash_withdrawal | 8,255 |
I purchased a gift card and requested a refund, but the store won't honor it. | Refund_not_showing_up | 0 |
I requested a refund for a concert ticket that was cancelled, but the venue is giving me a runaround. | Refund_not_showing_up | 1 |
I bought something on sale, but when I tried to return it, the store said they couldn't find the receipt. | Refund_not_showing_up | 2 |
I submitted a refund request over a month ago, but still haven't received any update on when I can expect the refund. | Refund_not_showing_up | 3 |
I requested a refund for a purchase that was made during a promotion, but the seller won't honor it. | Refund_not_showing_up | 4 |
I bought a bike and requested a refund, but the store won't take it back. | Refund_not_showing_up | 5 |
I requested a refund for a service that was not provided as promised. | Refund_not_showing_up | 6 |
I bought a laptop and requested a refund, but the store says they can't help me. | Refund_not_showing_up | 7 |
I requested a refund for a service that was not provided as agreed. | Refund_not_showing_up | 8 |
I've been trying to get a refund for a purchase that was made using a stolen credit card, but the seller won't process it. | Refund_not_showing_up | 9 |
I requested a refund for a hotel stay that was not satisfactory, but the hotel is giving me a hard time. | Refund_not_showing_up | 10 |
I bought a TV and requested a refund, but the store says they can't do anything about it. | Refund_not_showing_up | 11 |
I filed a claim with my auto insurance for a refund, but they keep denying it. | Refund_not_showing_up | 12 |
I filed a claim with my home warranty for a refund, but they keep asking for more information. | Refund_not_showing_up | 13 |
I requested a refund for a purchase that was made online, but the seller won't provide a return shipping label. | Refund_not_showing_up | 14 |
I requested a refund from the manufacturer, but they said it could take several weeks to process. Is there anything I can do to speed things up? | Refund_not_showing_up | 15 |
I requested a refund for a product that was missing parts. | Refund_not_showing_up | 16 |
I requested a refund for a flight that was delayed, but the airline is only offering a voucher for a future flight. | Refund_not_showing_up | 17 |
I purchased a gift card and requested a refund, but the store doesn't have the necessary forms. | Refund_not_showing_up | 18 |
I bought a phone and requested a refund, but the store says they can't help me. | Refund_not_showing_up | 19 |
I requested a refund for a purchase that was made by a minor, but the seller won't process it without proof of age. | Refund_not_showing_up | 20 |
I requested a refund from the bank, but they said it could take several days to process. It's been a week now, what's going on? | Refund_not_showing_up | 21 |
I requested a refund for a purchase that was made using a credit card, but the seller won't process it. | Refund_not_showing_up | 22 |
I bought a book and wanted to return it, but the store doesn't accept returns after 30 days. | Refund_not_showing_up | 23 |
I requested a refund for a purchase that was made using a stolen credit card, but the seller won't process it. | Refund_not_showing_up | 24 |
I purchased a product online and requested a refund, but the seller is taking too long to process it. | Refund_not_showing_up | 25 |
I bought a book and requested a refund because it was not what I expected. | Refund_not_showing_up | 26 |
I purchased a product online and requested a refund, but the seller is taking too long | Refund_not_showing_up | 27 |
I bought a car and requested a refund, but the dealership is unwilling to cooperate. | Refund_not_showing_up | 28 |
I returned an item to the store, but they still haven't issued a refund. Can you help me resolve this issue? | Refund_not_showing_up | 29 |
I bought a car and traded it in, but the dealership hasn't given me my refund yet. | Refund_not_showing_up | 30 |
I bought a TV and requested a refund, but the store won't take it back. | Refund_not_showing_up | 31 |
I requested a refund for a defective product, but the manufacturer is taking forever to process it. | Refund_not_showing_up | 32 |
I purchased something online and wanted to return it, but the seller doesn't offer refunds. What can I do? | Refund_not_showing_up | 33 |
I bought a gift and requested a refund, but the store won't give me one. | Refund_not_showing_up | 34 |
I requested a refund for a product that was not as described on the label. | Refund_not_showing_up | 35 |
I requested a refund for a purchase that was made a long time ago, but the seller doesn't have records of it. | Refund_not_showing_up | 36 |
I requested a refund for a flight that was delayed, but the airline is giving me a hard time. | Refund_not_showing_up | 37 |
I filed a claim with my credit card company for a refund, but they keep asking for more information. | Refund_not_showing_up | 38 |
I requested a refund for a purchase that was made using a payment method that is no longer valid. | Refund_not_showing_up | 39 |
I purchased a subscription service that didn't meet my expectations, and I want a refund. | Refund_not_showing_up | 40 |
I bought a piece of furniture and requested a refund because it was not as described. | Refund_not_showing_up | 41 |
I filed a refund request with the seller, but they haven't processed it yet. Can you help me track it down? | Refund_not_showing_up | 42 |
I purchased something online and asked for a refund, but the seller hasn't responded to my request. | Refund_not_showing_up | 43 |
I requested a refund for a service that was not performed as agreed, but the provider is giving me a hard time. | Refund_not_showing_up | 44 |
I've been waiting for a refund for several weeks now, and I'm starting to doubt that it will ever come. | Refund_not_showing_up | 45 |
I bought a piece of jewelry and requested a refund because it did not fit properly. | Refund_not_showing_up | 46 |
I bought a gift card and tried to use it, but the store wouldn't accept it. | Refund_not_showing_up | 47 |
I requested a refund for a product that was not as pictured. | Refund_not_showing_up | 48 |
I bought a mattress and requested a refund, but the store won't take it back. | Refund_not_showing_up | 49 |
I purchased a product and requested a refund, but the seller is taking too long to process it. | Refund_not_showing_up | 50 |
I've been waiting for a refund for several months now, and I'm getting frustrated with the lack of progress. | Refund_not_showing_up | 51 |
I bought a gift and requested a refund because it was not what the recipient wanted. | Refund_not_showing_up | 52 |
I filed a claim with my bank for a refund, but they keep asking for more information. | Refund_not_showing_up | 53 |
I requested a refund for a faulty appliance, but the manufacturer is giving me the runaround. | Refund_not_showing_up | 54 |
I was expecting a refund last week, but it never showed up in my account. What's going on? | Refund_not_showing_up | 55 |
I made a purchase at a store last week and wanted to return it, but they told me it would take 10-14 days to process. Why is it taking so long? | Refund_not_showing_up | 56 |
Subsets and Splits