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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,927,842,173,050,900 | neutral | 0.3603 | null | 0 | United | null | aleciamastin | null | 0 | @united fails again. @SouthwestAir saves the day. | null | 2015-02-23 10:32:40 -0800 | St. Louis, MO | Central Time (US & Canada) |
569,927,837,601,402,900 | negative | 1 | Late Flight | 1 | United | null | tmarsh83 | null | 0 | @united better just keep connection from ORD To FWA that boards in ten minutes open until I get off the plane that just landed an hour Late Flight | null | 2015-02-23 10:32:39 -0800 | NEIN, London, or Maui. | null |
569,927,630,469,894,140 | negative | 1 | Customer Service Issue | 1 | United | null | pamdelaney585 | null | 0 | @united is there a United gold number? I've been on hold 24 minutes and think I may be lost in nowhereland. Have a gold reservation. Help. | null | 2015-02-23 10:31:50 -0800 | Rochester, NY | Eastern Time (US & Canada) |
569,927,263,040,315,400 | positive | 0.6349 | null | 0 | United | null | gwen1013 | null | 0 | @united Great! I'm ready to go home. | null | 2015-02-23 10:30:22 -0800 | New Haven, CT | null |
569,926,124,488,118,300 | positive | 1 | null | null | United | null | mydulcebella | null | 0 | @united wow you even answered back! Awesome! @AmericanAir @USAirways That's customer service!!! #usairwaysfail | null | 2015-02-23 10:25:51 -0800 | Pennsylvania | Eastern Time (US & Canada) |
569,925,614,100,189,200 | neutral | 1 | null | null | United | null | CaroDavis2012 | null | 0 | @united. It's not my first time flying to the US. I have medical info. Looking for practical like my adapted seat cushion allowed on? | null | 2015-02-23 10:23:49 -0800 | Scotland | null |
569,925,612,069,998,600 | negative | 0.6995 | Can't Tell | 0.6995 | United | null | darrellwhitelaw | null | 0 | @united noooooooooooooooooooooope. | [45.52146907, -122.69810485] | 2015-02-23 10:23:49 -0800 | SF mostly, NYC & London often. | Central Time (US & Canada) |
569,924,355,011,932,160 | negative | 1 | Cancelled Flight | 1 | United | null | VictoriaBCToday | null | 2 | @united Oh, we are sure it's not planned, but it occurs absolutely consistently, it's usually the only YYJ flight that's Cancelled Flightled daily. | null | 2015-02-23 10:18:49 -0800 | Downtown Victoria | Pacific Time (US & Canada) |
569,924,201,559,293,950 | positive | 1 | null | null | United | null | 2cJustice4all | null | 0 | @united @JMS2802 : outsource it all United Airlines...your customers are just loving you for it. Outsource. Outsource. Outsource. | null | 2015-02-23 10:18:12 -0800 | Chicago Illinois Crime.Inc | Central Time (US & Canada) |
569,923,809,634,947,100 | neutral | 1 | null | null | United | null | jcmpaz | null | 0 | @united Hi, Im flying SFO-LAX-SAL-CLO. My connecting time in LAX is 1h45m. Is it enough time? Do I have to collect my bag and recheck on AV? | null | 2015-02-23 10:16:39 -0800 | Cali,Colombia | null |
569,923,507,263,557,600 | positive | 0.6704 | null | null | United | null | Lisa_Shaw777 | null | 0 | @united Thank you! You need to follow back tho otherwise I can't DM you. X | null | 2015-02-23 10:15:27 -0800 | Kona coast/Boston/Milan | Amsterdam |
569,923,045,571,350,500 | negative | 1 | Flight Attendant Complaints | 0.6588 | United | null | brianaverna | null | 0 | @united it's not getting any better. I'd suggest you get a senior manager to this gate , then retrain these gate people | null | 2015-02-23 10:13:37 -0800 | CT, NY and most other states | Eastern Time (US & Canada) |
569,922,973,798,420,500 | neutral | 1 | null | null | United | null | mechv1963 | null | 0 | @United States faundation was by faith Judeo Cristian,@Not it was by ideologias.@ http://t.co/mWBk68k0A3 | null | 2015-02-23 10:13:20 -0800 | East Coast, US | null |
569,922,853,266,694,140 | negative | 1 | Can't Tell | 0.654 | United | null | 2cJustice4all | null | 0 | @united @JMS2802 : nothing like supporting your own mechanics and maintenance workers...instead United puts out a video of TIMCO doing wifi. | null | 2015-02-23 10:12:51 -0800 | Chicago Illinois Crime.Inc | Central Time (US & Canada) |
569,922,837,353,402,400 | positive | 0.3586 | null | 0 | United | null | iworkinsmm | null | 0 | @united Just sent! Thanks :) | null | 2015-02-23 10:12:47 -0800 | Los Angeles | Pacific Time (US & Canada) |
569,922,639,185,072,100 | negative | 1 | Late Flight | 0.6827 | United | null | krissy_missylg | null | 0 | @united already missed connection ugh | null | 2015-02-23 10:12:00 -0800 | null | null |
569,922,479,734,595,600 | negative | 0.7 | Can't Tell | 0.3705 | United | null | 2cJustice4all | null | 0 | @united @JMS2802 : sure show a video of your outsourced favorite TIMCO, who has a knack for doing substandard maintenance work on aircraft. | null | 2015-02-23 10:11:22 -0800 | Chicago Illinois Crime.Inc | Central Time (US & Canada) |
569,922,214,255,919,100 | negative | 1 | Customer Service Issue | 0.6613 | United | null | raulcordenillo | null | 1 | @united How do I formally complain about your customer service handler who misconnected me. I was denied boarding & I now lost my bag. Help! | [41.97495038, -87.89005988] | 2015-02-23 10:10:19 -0800 | Stockholm, Sweden | Stockholm |
569,922,145,264,009,200 | negative | 1 | Can't Tell | 0.356 | United | null | brianaverna | null | 0 | @united there are a lot of unhappy cold people on the bridge in freezing temps for an hour. Not given any info. | null | 2015-02-23 10:10:02 -0800 | CT, NY and most other states | Eastern Time (US & Canada) |
569,921,652,374,577,150 | negative | 0.6768 | Late Flight | 0.6768 | United | null | brianaverna | null | 0 | @united flight 3763 IAd-Sat. We're on the outdoor track for an hour | null | 2015-02-23 10:08:05 -0800 | CT, NY and most other states | Eastern Time (US & Canada) |
569,921,309,439,709,200 | negative | 1 | Bad Flight | 0.69 | United | null | JMS2802 | null | 0 | @united - SERIOUSLY it's 2015?!?! NO WiFi on a 5hr flight from CLE-SFO #1589. You're the ONLY airline w/out WiFi...and pls no 'unwind' BS. | null | 2015-02-23 10:06:43 -0800 | null | null |
569,920,760,522,764,300 | negative | 1 | Late Flight | 1 | United | null | chefpaulcia | null | 0 | @united u would not be able to rebook me to get home any sooner than a now 2hr delayed flight. #linesforever #customerservice #fail #again | null | 2015-02-23 10:04:32 -0800 | null | Central Time (US & Canada) |
569,920,661,642,088,450 | negative | 1 | Can't Tell | 0.6732 | United | null | _mhertz | null | 1 | @united you're the reason this whole travel experience has been a nightmare | null | 2015-02-23 10:04:09 -0800 | null | Pacific Time (US & Canada) |
569,920,593,597,894,660 | negative | 1 | Customer Service Issue | 0.6906 | United | null | _mhertz | null | 1 | @united what a pointless tweet. At least @AmericanAir asked me to follow them to try and resolve | null | 2015-02-23 10:03:52 -0800 | null | Pacific Time (US & Canada) |
569,920,508,923,215,900 | negative | 0.679 | Can't Tell | 0.679 | United | null | _mhertz | null | 1 | @united that's not even an apology | null | 2015-02-23 10:03:32 -0800 | null | Pacific Time (US & Canada) |
569,920,406,737,432,600 | negative | 1 | Bad Flight | 0.6594 | United | null | _mhertz | null | 1 | @united that's cool - now what? | null | 2015-02-23 10:03:08 -0800 | null | Pacific Time (US & Canada) |
569,919,610,025,152,500 | negative | 1 | Customer Service Issue | 0.6702 | United | null | JMS2802 | null | 0 | @united - SERIOUSLY it's 2015?!?! NO WiFi on a 5hr flight from CLE-SFO #1589. You're the ONLY airline without WiFi... | null | 2015-02-23 09:59:58 -0800 | null | null |
569,919,020,784,185,340 | negative | 1 | Flight Attendant Complaints | 0.6854 | United | null | DianeReischling | null | 0 | @united, b4 boarding this attendant took his shoe &sock off at the desk and showed other agents his foot. So gross. http://t.co/755VpYm4Mv | null | 2015-02-23 09:57:37 -0800 | null | Pacific Time (US & Canada) |
569,918,932,116,643,840 | neutral | 0.7047 | null | 0 | United | null | iworkinsmm | null | 0 | @United are you able to see if there are seats open on another flight?? | null | 2015-02-23 09:57:16 -0800 | Los Angeles | Pacific Time (US & Canada) |
569,918,918,602,547,200 | negative | 0.6421 | Late Flight | 0.6421 | United | null | BossDDS | null | 0 | @united #unitedairlines so is it 6:20 pm or 12:20? ORD ABQ 3709. I can't even take a walk without missing a change. | null | 2015-02-23 09:57:13 -0800 | North Suburbs, IL (Chicago) | Central Time (US & Canada) |
569,918,466,821,460,000 | negative | 0.7259 | Can't Tell | 0.3705 | United | null | ADanaiBaker | null | 0 | @united Hopefully my baggage fees will be waived tomorrow when I actually get on a flight, as well as compensation for my hotel room | null | 2015-02-23 09:55:25 -0800 | null | null |
569,918,449,121,673,200 | negative | 1 | Can't Tell | 0.6421 | United | null | fdashev | null | 0 | @united Either is fine. However, plundering my hard-earned dollars is not fine. | null | 2015-02-23 09:55:21 -0800 | Pittsburgh, PA | null |
569,918,327,767,879,700 | neutral | 0.6911 | null | 0 | United | null | GuruOfGanja | null | 0 | @united @retailbagholder hahaha. At least they gave u a refund. | null | 2015-02-23 09:54:52 -0800 | null | null |
569,918,026,918,727,700 | negative | 1 | Cancelled Flight | 1 | United | null | VictoriaBCToday | null | 1 | @united your SFO-YYJ fight is Cancelled Flightled several times each week, why even bother? | null | 2015-02-23 09:53:40 -0800 | Downtown Victoria | Pacific Time (US & Canada) |
569,917,363,891,499,000 | negative | 1 | Bad Flight | 0.6731 | United | null | DianeReischling | null | 1 | @united, and now while waiting for new pilot the door on plane BROKE. why am I global services status on an airline that's unsafe? STUNNING | null | 2015-02-23 09:51:02 -0800 | null | Pacific Time (US & Canada) |
569,916,731,595,972,600 | negative | 1 | Cancelled Flight | 1 | United | null | patlee | null | 0 | @united How do I get reimbursed for hotel and taxis for the Cancelled Flightation? | [0.0, 0.0] | 2015-02-23 09:48:32 -0800 | Bay Area, CA | Pacific Time (US & Canada) |
569,916,555,154,169,860 | negative | 0.6446 | Bad Flight | 0.3438 | United | null | mfsanders | null | 0 | @united Awesome flight crew on UA1589, re the plane, the Jurassic period called and they want their dinosaur/plane back! | null | 2015-02-23 09:47:49 -0800 | Cleveland, Ohio | Eastern Time (US & Canada) |
569,916,324,471,828,500 | negative | 1 | Customer Service Issue | 0.3579 | United | null | therealdavidsoo | null | 0 | @united In 2015, United is "unable" to look up a flight reservation by passenger name at the YYZ check-in counter - WOW smh #customerservice | null | 2015-02-23 09:46:54 -0800 | Toronto, Canada | Eastern Time (US & Canada) |
569,916,152,283,041,800 | negative | 0.6669 | Can't Tell | 0.3546 | United | null | fdashev | null | 0 | @united e-ticket # 0162389030167, refund request # 16866853, case id # 8465981 | null | 2015-02-23 09:46:13 -0800 | Pittsburgh, PA | null |
569,915,992,303,730,700 | negative | 1 | Customer Service Issue | 1 | United | null | sbanoub | null | 1 | @united been on the phone for over an hour with customer service and they can't figure it out! awesome service... NOT! | null | 2015-02-23 09:45:35 -0800 | ÜT: 34.078171,-118.285555 | Pacific Time (US & Canada) |
569,915,643,094,396,900 | negative | 1 | Can't Tell | 0.6885 | United | null | sbanoub | null | 0 | @united
You really know how to piss people off. Your Farelock option is fake! | null | 2015-02-23 09:44:12 -0800 | ÜT: 34.078171,-118.285555 | Pacific Time (US & Canada) |
569,915,610,890,547,200 | negative | 1 | Late Flight | 1 | United | null | DianeReischling | null | 0 | @united, last week shanghai to sfo 858 delay 5hrs bc of engine. today sfo-sea delay to "sick pilot". no compensation. They Do. Not. Care. | null | 2015-02-23 09:44:04 -0800 | null | Pacific Time (US & Canada) |
569,915,576,862,183,400 | negative | 1 | Flight Booking Problems | 0.6619 | United | null | docmartin_10 | null | 0 | @united only thing confusing me is why I lost priority boarding? I'm a mileage plus card member 😔 | null | 2015-02-23 09:43:56 -0800 | Fort Wayne, Indiana | Eastern Time (US & Canada) |
569,915,550,127,800,300 | negative | 1 | Late Flight | 0.6536 | United | null | teamcrafty | null | 0 | @united We're hoping to hear from you actually. | null | 2015-02-23 09:43:50 -0800 | Grand Rapids | Quito |
569,915,529,496,027,140 | negative | 0.6552 | Late Flight | 0.6552 | United | null | teamcrafty | null | 0 | @united shes been rescheduled for today, but with the frigid cold, being a possible reason for "maintenance" it could be the same issue 2day | null | 2015-02-23 09:43:45 -0800 | Grand Rapids | Quito |
569,915,182,329,286,660 | negative | 1 | Customer Service Issue | 0.6681 | United | null | teamcrafty | null | 0 | @united It's the fact that an international should not be with out her bag and no sense of what's going on other than "maintenance". | null | 2015-02-23 09:42:22 -0800 | Grand Rapids | Quito |
569,915,133,113,323,500 | negative | 1 | Customer Service Issue | 0.6657 | United | null | teamcrafty | null | 0 | @united b) I contacted you directly, and the phone service was Laissez Faire at best. The problem isn't a Cancelled Flightled a flight. | null | 2015-02-23 09:42:10 -0800 | Grand Rapids | Quito |
569,915,029,950,222,340 | negative | 1 | Late Flight | 0.66 | United | null | teamcrafty | null | 0 | @united a) she's an international. Her phone is on the fritz, I had to get to Chicago from nearly 4 hrs away to figure everything out. | null | 2015-02-23 09:41:46 -0800 | Grand Rapids | Quito |
569,914,377,442,340,860 | negative | 1 | Lost Luggage | 0.6593 | United | null | jwints | null | 0 | @united sorry for the delayed response. It was UA #381 Chicago to San Fran. Held up for almost an hour on the Tarmac. Also, lost my bags | null | 2015-02-23 09:39:10 -0800 | Ottawa, Ontario | Pacific Time (US & Canada) |
569,914,369,905,201,150 | negative | 1 | Customer Service Issue | 0.6392 | United | null | 8629Fissile | null | 0 | @united Okay thanks if you could please update me. I was told at the airport someone would call me today but they haven't. | null | 2015-02-23 09:39:08 -0800 | null | London |
569,913,736,774,823,940 | positive | 1 | null | null | United | null | anthonyNYSSF | null | 0 | @united thank you very much for the help. We're do I pick up my bags aspen airport & are they coming in today on flight911 | null | 2015-02-23 09:36:37 -0800 | null | Eastern Time (US & Canada) |
569,913,595,762,311,200 | negative | 1 | longlines | 0.6742 | United | null | brianaverna | null | 0 | @united gate C 24 IAD. U released passengers to board w/others deplaning .50 peopleOn bridge while next flight board http://t.co/HfoF33iyhi | null | 2015-02-23 09:36:04 -0800 | CT, NY and most other states | Eastern Time (US & Canada) |
569,913,288,122,765,300 | negative | 0.6557 | Cancelled Flight | 0.3278 | United | null | ljtypes | null | 0 | @united I'd say most of the public can't extend their vacation a week, point is why advertise multiple flights you can't honor? | null | 2015-02-23 09:34:51 -0800 | H-town | null |
569,912,776,199,704,600 | negative | 1 | Cancelled Flight | 0.6507 | United | null | PhilipRose | null | 1 | @united Cancelled Flights flt from EWR. "No crew".Tells wife & 4 yr old to "get to NY to catch @AirCanada" to YYZ! Good #customerservice is dead. | null | 2015-02-23 09:32:48 -0800 | Toronto, ON.....for now. | Central Time (US & Canada) |
569,912,710,848,057,340 | negative | 1 | Late Flight | 1 | United | null | ADanaiBaker | null | 0 | @united Now arriving a day and a half Late Flightr than supposed to. Lesson of the day, don't believe verbal or written confirmations from United | null | 2015-02-23 09:32:33 -0800 | null | null |
569,912,092,351,819,800 | neutral | 0.6872 | null | 0 | United | null | ADanaiBaker | null | 0 | @united BUT you have received confirmation via email that you are confirmed and ticketed on this flight. | null | 2015-02-23 09:30:05 -0800 | null | null |
569,911,713,459,408,900 | negative | 1 | Flight Attendant Complaints | 0.3804 | United | null | ADanaiBaker | null | 0 | @united Arriving at the airport 2 hours before departure time and still missing your flight bc you actually don't have an electronic ticket | null | 2015-02-23 09:28:35 -0800 | null | null |
569,911,515,106,582,500 | negative | 1 | Late Flight | 1 | United | null | chefpaulcia | null | 0 | @united 1.75 hour delay. Nothing says sorry like a voucher. Missing time with family. #family #precioustime | null | 2015-02-23 09:27:48 -0800 | null | Central Time (US & Canada) |
569,910,996,824,780,800 | neutral | 0.6448 | null | null | United | null | ADanaiBaker | null | 0 | @united After speaking to a United customer service rep the night before a flight, confirming that everything is ok with your reservation.. | null | 2015-02-23 09:25:44 -0800 | null | null |
569,910,536,755,748,860 | negative | 1 | Late Flight | 0.3511 | United | null | MrEschatologist | null | 0 | @United has two whole people trying to schedule a flight's worth of missed connections. Shameful http://t.co/6kqLhVaP7G | null | 2015-02-23 09:23:55 -0800 | Arlington, VA | null |
569,910,299,983,130,600 | negative | 1 | Flight Attendant Complaints | 0.3623 | United | null | unvoiced | null | 0 | @united is unfriendly screw family, that hates kids and moms. now waiting on UA871... pray its better FYVRFN ..due to agent error and tickt | null | 2015-02-23 09:22:58 -0800 | Taipei | Taipei |
569,909,742,447,009,800 | negative | 1 | Flight Attendant Complaints | 1 | United | null | brianaverna | null | 0 | @united gate agent at EWR " if you are disabled or in a wheel chair, it's time to board, please step". STEP UP??? Lol | null | 2015-02-23 09:20:45 -0800 | CT, NY and most other states | Eastern Time (US & Canada) |
569,909,655,813,500,900 | negative | 1 | Customer Service Issue | 1 | United | null | d_goodspeed | null | 0 | @united it won't help...been there done that. | [29.98877308, -95.33846478] | 2015-02-23 09:20:25 -0800 | USA | Central Time (US & Canada) |
569,908,928,667,996,160 | negative | 1 | Flight Attendant Complaints | 0.3469 | United | null | unvoiced | null | 0 | @united forces us to check our baby bag on overbooked flight complains to wife that we need to much for our baby.. united has no baby meals | null | 2015-02-23 09:17:31 -0800 | Taipei | Taipei |
569,908,759,125,991,400 | positive | 0.3646 | null | 0 | United | null | DanaHFreeman | null | 0 | @united would love help getting there today. In #EWR now. Will take any airline and connections. Thx | null | 2015-02-23 09:16:51 -0800 | Burlington, Vermont | Eastern Time (US & Canada) |
569,908,628,141,920,260 | negative | 1 | Flight Attendant Complaints | 0.6546 | United | null | unvoiced | null | 0 | @united today take flight to san francisco. .. refuse to let us board with baby early... time we board wont let us take baby carryon bag | null | 2015-02-23 09:16:19 -0800 | Taipei | Taipei |
569,908,175,953,993,700 | negative | 1 | Can't Tell | 0.3481 | United | null | _mhertz | null | 1 | @united we had four scheduled flights on this reservation and literally did not take one! Unreal | null | 2015-02-23 09:14:32 -0800 | null | Pacific Time (US & Canada) |
569,908,123,550,375,940 | negative | 1 | Customer Service Issue | 0.6773 | United | null | unvoiced | null | 0 | @united in ORD hotel issued to my 4yr old. Tickets needed fixing again another hour and 5 agents l8r nightmare still not over | null | 2015-02-23 09:14:19 -0800 | Taipei | Taipei |
569,907,773,309,214,700 | negative | 1 | Flight Booking Problems | 0.6632 | United | null | unvoiced | null | 0 | @united 3 hours to rebook but 8 hours l8r the same problem again. Arrive at gate stopped cause now infant is sitting in 4 yr old lap | null | 2015-02-23 09:12:56 -0800 | Taipei | Taipei |
569,907,564,156,035,100 | negative | 1 | Customer Service Issue | 1 | United | null | unvoiced | null | 0 | @united arrived in YYZ to take our flight to Taiwan. Reservation missing our ticket numbers. Slow agent Sukhdeep caused us to miss our flt. | null | 2015-02-23 09:12:06 -0800 | Taipei | Taipei |
569,907,141,596,864,500 | positive | 1 | null | null | United | null | D_WaYnE_01 | null | 0 | @united thank you! | null | 2015-02-23 09:10:25 -0800 | null | null |
569,907,031,693,520,900 | positive | 1 | null | null | United | null | gwen1013 | null | 0 | @united Thanks for the update. | null | 2015-02-23 09:09:59 -0800 | New Haven, CT | null |
569,906,831,352,578,050 | negative | 1 | Can't Tell | 0.3442 | United | null | JuanseMolano | null | 0 | @united and those three people were awesome working very long hours. It is easy to say sorry on Twitter but you should help your ppl @EWR | null | 2015-02-23 09:09:11 -0800 | null | Quito |
569,906,598,472,228,860 | negative | 1 | Customer Service Issue | 1 | United | null | JuanseMolano | null | 0 | @united I guess. But what is the excuse for understaffed costumer services? 3 people had to deal with lots of angry passengers. Weather too? | null | 2015-02-23 09:08:16 -0800 | null | Quito |
569,905,534,020,821,000 | negative | 1 | Cancelled Flight | 1 | United | null | PhilipRose | null | 0 | @united ,now you have Cancelled Flightled my wife and daughter's flt?? What's going on? Follow me so I can dm details. | null | 2015-02-23 09:04:02 -0800 | Toronto, ON.....for now. | Central Time (US & Canada) |
569,905,258,715,082,750 | negative | 1 | Cancelled Flight | 0.707 | United | null | gwen1013 | null | 0 | @united Has it departed? I was awaiting an inbound plane yesterday for three hours and it never arrived. Had to stay overnight (again). | null | 2015-02-23 09:02:56 -0800 | New Haven, CT | null |
569,905,124,723,675,140 | neutral | 1 | null | null | United | null | BossDDS | null | 0 | @united #UnitedAirlines Any other way ORD to ABQ anytime within the next 7 hours? | null | 2015-02-23 09:02:24 -0800 | North Suburbs, IL (Chicago) | Central Time (US & Canada) |
569,904,824,793,362,400 | positive | 0.6559 | null | null | United | null | bravesandbeer | null | 0 | @united just confirmed a seat! Crisis averted! Beers won't be missed now | null | 2015-02-23 09:01:13 -0800 | Georgia | Eastern Time (US & Canada) |
569,904,716,328,673,300 | negative | 1 | Customer Service Issue | 0.6232 | United | null | ChelseaRhane | null | 0 | @united was that English? I'll DM though I don't think you'll make a plane appear. | null | 2015-02-23 09:00:47 -0800 | San Diego, CA | Eastern Time (US & Canada) |
569,904,406,285,516,800 | negative | 1 | Late Flight | 1 | United | null | Natemaniac12 | null | 0 | @united looks like today will be my 6th consecutive delayed flight from you...do I win a prize??? @Southwest Air why don't you fly to SBA? 😭 | null | 2015-02-23 08:59:33 -0800 | california | Pacific Time (US & Canada) |
569,903,840,507,506,700 | negative | 1 | Late Flight | 0.3456 | United | null | chefpaulcia | null | 0 | @united sitting in a plane with no pilot. Thanks! #waitingonapilot #denver #siouxfalls #whyairtravelsucks | null | 2015-02-23 08:57:18 -0800 | null | Central Time (US & Canada) |
569,903,812,569,276,400 | positive | 1 | null | null | United | null | kristen_e_short | null | 0 | @united Understood and thanks! I should have tried reaching out sooner. | null | 2015-02-23 08:57:11 -0800 | Chicago | Central Time (US & Canada) |
569,903,366,647,586,800 | negative | 1 | Can't Tell | 0.3596 | United | null | ganteisan | null | 1 | @united already done that. the answer i got was... oops we can give you miles and we're very sorry. but who pays for my discomfort for 9 h? | null | 2015-02-23 08:55:25 -0800 | Santiago, Chile | Santiago |
569,903,120,781,852,700 | negative | 0.6667 | Cancelled Flight | 0.3438 | United | null | bgroberto3246 | null | 0 | @united received hotel but no food. Also email for 3750 miles. Last trip had 3 hr delay and 5000 miles - so less for Cancelled Flightlation? | null | 2015-02-23 08:54:26 -0800 | null | null |
569,902,743,135,117,300 | negative | 1 | Late Flight | 1 | United | null | gwen1013 | null | 1 | @united Do we know why UA5282 is delayed x2)? This is getting crazy. I've already had 2 overnight delays. #UnitedAirlines | null | 2015-02-23 08:52:56 -0800 | New Haven, CT | null |
569,902,219,602,100,200 | neutral | 0.6559 | null | null | United | null | Lincoln_Arms | null | 0 | @united follow back and I'll give you the details. | null | 2015-02-23 08:50:52 -0800 | Bardstown, KY | Eastern Time (US & Canada) |
569,902,065,247,322,100 | negative | 1 | Late Flight | 1 | United | null | LukeXuanLiu | null | 1 | @united and most frustratingly, all this delay happened either at the gate, or even onboard the aircraft! No heads up in advance!!! | null | 2015-02-23 08:50:15 -0800 | null | Atlantic Time (Canada) |
569,902,028,719,173,600 | positive | 0.6333 | null | 0 | United | null | jakebellz | null | 0 | @united The DEN b44 agent (9:30am) was amazing. The MPAgent at check in? She sucks. @seanMFmadden @PeterStraubMMA @jmercadoMMA @TonySimsMMA | null | 2015-02-23 08:50:06 -0800 | null | null |
569,901,679,975,522,300 | negative | 1 | Late Flight | 1 | United | null | LukeXuanLiu | null | 0 | @united my UA3426 on 2/19 was also delayed by 2 hours, stretching my trip way past the midnight, extremely exhausting! | null | 2015-02-23 08:48:43 -0800 | null | Atlantic Time (Canada) |
569,901,512,190,767,100 | negative | 1 | Late Flight | 0.664 | United | null | JoeSchueller | null | 0 | @united Ha… you rebooked me in to an 11 hr layover & are robbing me of a night with my family. Too Late Flight for that. Just fly on time for once. | null | 2015-02-23 08:48:03 -0800 | Research Triangle, NC | Central Time (US & Canada) |
569,901,094,945,611,800 | negative | 1 | Late Flight | 1 | United | null | LukeXuanLiu | null | 0 | @united switched to fly united from delta for the past two trips and was very disappointed. Now my UA4646 on 2/23 is delayed by 3 hours!! | null | 2015-02-23 08:46:23 -0800 | null | Atlantic Time (Canada) |
569,901,072,443,166,700 | positive | 1 | null | null | United | null | danazezzo | null | 0 | @united traveling with @MegZezzo who is injured. Gate agent in Chicago was awesome helping her. TY #roadwarrior | null | 2015-02-23 08:46:18 -0800 | Ashtabula, OH | Central Time (US & Canada) |
569,900,832,616,943,600 | negative | 1 | Late Flight | 1 | United | null | kermudgeon | null | 0 | @united #UnitedAirlines how long will1531 be delayed. | null | 2015-02-23 08:45:21 -0800 | Colorado | America/Chicago |
569,900,131,488,632,800 | negative | 1 | Late Flight | 1 | United | null | kermudgeon | null | 0 | @united Why isn't the flight status updated to delayed UA1532 no board | null | 2015-02-23 08:42:34 -0800 | Colorado | America/Chicago |
569,899,917,935,714,300 | negative | 1 | Flight Attendant Complaints | 0.3784 | United | null | twitarse | null | 0 | @united I paid for economy plus and you put me in the last boarding group so I have to gate check my bags too? @VirginAmerica knows better.. | null | 2015-02-23 08:41:43 -0800 | San Francisco Bay Area | null |
569,899,063,790,825,500 | negative | 1 | Bad Flight | 0.6907 | United | null | ganteisan | null | 1 | @united i travelled from SCL- IHA feb 17. the AC on my sit (21L) was ON all night. I complaint to FA who never gave me a real answer. Help! | null | 2015-02-23 08:38:19 -0800 | Santiago, Chile | Santiago |
569,898,994,408,693,760 | negative | 1 | Late Flight | 1 | United | null | BossDDS | null | 1 | @united you suck. 9 hour delay?! | null | 2015-02-23 08:38:03 -0800 | North Suburbs, IL (Chicago) | Central Time (US & Canada) |
569,897,003,255,083,000 | negative | 1 | Can't Tell | 0.6733 | United | null | tinsleyjim | null | 0 | @united you are the worst airline in the world! From your crap website to your worthless app to your Late Flight flight. You SUCK! Just shut down. | null | 2015-02-23 08:30:08 -0800 | Mountlake Terrace, WA | Pacific Time (US & Canada) |
569,896,025,172,742,140 | neutral | 0.3505 | null | 0 | United | null | bsaitz | null | 0 | @united @scotthroth scott, need a good book suggestion? | null | 2015-02-23 08:26:15 -0800 | ÜT: 37.427592,-122.116357 | null |
569,895,406,869,483,500 | negative | 0.6589 | Customer Service Issue | 0.6589 | United | null | kristen_e_short | null | 0 | @united JH, thanks so much for reaching out. I was able to get assistance after waiting for 70 minutes. | null | 2015-02-23 08:23:47 -0800 | Chicago | Central Time (US & Canada) |
Subsets and Splits