Volunteer mentors guide volunteers through the integration process, introducing them to the host culture, and supporting them in responding to administrative, technical and practical needs of the community. They support volunteers' learning and personal development process connected to their volunteering experience.


Technicians and associate professionals perform technical and related tasks connected with research and the application of scientific or artistic concepts and operational methods, and government or business regulations. Competent performance in most occupations in this major group requires skills at the third ISCO skill level.

Legal, Social, Cultural and Related Associate Professionals

Legal, social, cultural and related associate professionals perform technical tasks connected with the practical application of knowledge relating to legal services, social work, culture, food preparation, sport and religion. Competent performance in most occupations in this sub-major group requires skills at the third ISCO skill level.

Legal, Social and Religious Associate Professionals

Legal, social and religious associate professionals provide technical and practical services and support functions in legal processes and investigations, social and community assistance programmes and religious activities.

Religious associate professionals provide support to ministers of religion or to a religious community, undertake religious works, preach and propagate the teachings of a particular religion and endeavour to improve well-being through the power of faith and spiritual advice.

Monks/nuns dedicate themselves to a monastic lifestyle. They vow to take part in sprititual works as part of their religious community. Monks/nuns take part in daily prayer and often live in self-sufficient monasteries or convents alongside other monks/nuns.


parish worker
lay worker
church pastoral worker
ministry pastoral worker
pastoral worker
religious worker

Pastoral workers support religious communities. They provide spiritual education and guidance and implement programmes such as charity works and religious rites. Pastoral workers also assist ministers and help participants in the religious community with social, cultural or emotional problems.


Sports and fitness workers prepare for and compete in sporting events for financial gain, train amateur and professional sportsmen and women to enhance performance; promote participation and standards in sport; organize and officiate sporting events; and provide instruction, training and supervision for various forms of exercise and other recreational activities.

Athletes and sport players participate in competitive sporting events. They train and compete, either individually or as part of a team, in their chosen sport.

athlete
pole vault athlete
professional sports player
discus athlete
long jump athlete
aviation sport athlete
bull fighter
professional athlete
professional handball player
horse rider
hockey player
olympic athlete
long distance runner
skater
snowboarder
middle distance runner
javelin athlete
professional rugby player
sportswoman
race car driver
basketball player
professional baseball player
professional soccer player
tennis player
rugby player
volleyball player
professional basketball player
snow sports athlete
skier
professional volleyball player
track and field athlete
professional football player
motorcycle driver
roller skater
high jump athlete
long distance athlete
handball player
boxer
professional surfer athlete
sports player
football player
cyclist
golf player
professional hockey player
wrestler
middle distance athlete
sportsman

Professional athletes compete in sports and athletic events. They train on a regular basis and exercise with professional coaches and trainers.


Sports Coaches, Instructors and Officials

Sports coaches, instructors and officials work with amateur and professional sportspersons to enhance performance, encourage greater participation in sport, and organize and officiate in sporting events according to established rules.

actor
ballet coach
dancer
acting coach
ballet teacher
actress
dance teacher
artistic coach
dance coach

Artistic coaches research, plan, organise and lead arts activities for sport practitioners in order to provide them with artistic abilities such as dance, acting, expression and transmission that are important for their sport performance. Artistic coaches make technical, performance or artistic abilities accessible to sports practitioners with the goal of improving their sport performance.


lifeguard training instructor
pool lifeguard instructor
lifeguard instructor
pool lifeguard trainer
lifeguard training practitioner
lifeguard trainer
instructor of professional lifeguards
instructor of lifeguards

Lifeguard instructors teach future (professional) lifeguards the necessary programmes and methods needed to become a licensed lifeguard. They provide training on safety supervision of all swimmers, assessment of potentially hazardous situations, rescue-specific swimming and diving techniques, first aid treatment for swimming-related injuries, and they inform students on preventative lifeguard responsibilities. They ensure students are aware of the importance of checking safe water quality, heeding risk management and being aware of the necessary protocols and regulations regarding lifeguarding and rescuing. They monitor the students' progress, evaluate them through theoretical and practical tests and award the lifeguard licenses when obtained.


sports instruction practitioner
sport coach for performance
sports instructor
sports trainer for the elderly
coach of sport
sport coach for participation
children sports trainer
coach in sports
sports trainer
instructor in sport
sports coach
sport coach
practitioner of sports coaching
sports coach for children

Sports coaches provide instruction in the sport of their specialisation in a recreational context to non-age-specific and age specific participants. They identify already acquired skills and implement suitable training programmes for the groups or individuals they teach in order to develop participants' physical and psychological fitness. They create the most optimal environment for the growth of participant skills and enable them to maximise their performance, while fostering good sportsmanship and character in all participants. Sports coaches also track the participant progress and provide personalised instruction where needed. They supervise sports facilities and changing rooms and maintain uniforms and equipment.


football trainer
football team manager
soccer coach
association football coach
football instructor
football team coach
football team trainer
football manager
football team instructor

Football coaches train amateur or professional football teams of either youths or adults. Football coaches develop and execute training plans and improve or maintain their players physical condition, football technique and tactical abilities. They prepare their team for competitions and choose the line-up and tactics for a game. During a game coaches may give instructions from the sidelines and are in charge of substituting players.


tennis instructor
sports instructor
polo instructor
ski teacher
swimming instructor
swimming teacher
snowboard instructor
water-ski instructor
kite surf instructor
windsurf instructor
gymnastics teacher
ski instructor
water sports instructor
tennis teacher
surf instructor
wakeboard instructor
swim instructor
gym instructor
hockey instructor
kayake instructor

Sports instructors introduce people to a sport and teach them the skills required for the performance of sport. They have a strong grip on one or more sports, which are often adventure sports, and know how to motivate others and share with them the enjoyment of the activity.


kickboxing instructor
kick-boxing instructor
thai-boxing instructor
muay thai boxing instructor
boxing coach
boxing trainer
boxing instructor
kick boxing instructor
thai boxing instructor
boxing teacher

Boxing instructors train individuals or groups in boxing. They instruct clients during training and teach students the techniques of boxing such as stance, defense and different kind of punches.


golf coach
golf instructor
junior golf instructor
golf teacher
senior golf instructor

Golf instructors train and teach golf to individuals or groups. They train their clients by demonstrating and explaining techniques such as the correct posture and swinging techniques. They give feedback on how a student can do exercises better and improve the skill level. The golf instructor advises what equipment is best suited for the student.


ice-skating trainer
speed skating instructor
ice-skating coach
ice-skating teacher
speed skating coach
skating coach
figure skating coach
speed skating trainer
ice-skating instructor

Ice-skating coaches teach and train individuals or groups in ice skating and related sports such as figure skating and speed skating. They teach their clients theoretical knowledge and train fitness, strength and physical coordination. Ice-skating instructors prepare and conduct training sessions. They will support their clients if they participate in competitions.


ski coach
skiing instructor
ski & snowboard instructor
ski instructor
ski trainer
cross-country ski instructor
ski and snowboard instructor
ski teacher

Ski instructors teach individuals or groups to ski and advanced skiing techniques. They advise their students on the choice of equipment, instruct skiers in alpine safety rules and plan and prepare ski instruction. Ski instructors demonstrate exercises and techniques during ski lessons and give feedback to their students on how to improve their level.


snowboard coach
snowboard and ski instructor
snowboard instructor
ski and snowboard instructor
ski & snowboard instructor
snowboard teacher
snowboard trainer
snowboard & ski instructor

Snowboard instructors teach groups or individuals how to ride a snowboard. They instruct students of all ages and skill level individually or in groups. Snowboard instructors teach basic and advanced techniques of snowboarding by demonstrating exercises and giving feedback to students. They give advice on safety and on snowboarding equipment.


swimming and diving teacher
baby swimming teacher
swimming coach
swimming teacher
swimming instructor
senior swimming teacher
education swimming teacher
swimming and diving coach
shaw method swimming teacher
swimming and diving instructor

Swimming teachers train and advise groups or individuals on swimming. They plan trainings and teach different swimming styles such as front crawl, breaststroke and butterfly. They help to improve their students performance.


mini tennis coach
tennis coach
tennis trainer
performance tennis coach
cardio tennis coach
tennis teacher
tennis instructor
head tennis coach

Tennis coaches advise and guide individuals and groups on playing tennis. They conduct lessons and teach the rules and techniques of the sport such as grips, strokes and serves. They motivate their clients and help improve their performance.


off-court official
referee
technical official
assistant referee
plate umpire
judge
sport official
on-ice official
on-the-water official
timekeeper
arbiter
touch judge
linesman
basketball crew chief
commissaire
field umpire
arbitrator
match referee
umpire
on-court official

Sports officials are responsible for administering the rules and laws of a sport and for ensuring fair play according to the rules and laws. The role includes applying rules during the sport or activity, contributing to health, safety and protection of participants and others during the sport or activity, organising sport events, establishing and maintaining effective working relationships with competitors and others, and communicating effectively.


Fitness and Recreation Instructors and Programme Leaders

Fitness and recreation instructors and programme leaders lead, guide and instruct groups and individuals in recreational, fitness or outdoor adventure activities.

leisure activities leader
recreational activities leader
youth activities leader
youth leader
holiday village activity leader
holiday resort activity leader
activities coordinator
workshop presenter
youth coordinator
youth activities coordinator
cultural activities leader
activity leader
workshop leader

Activity leaders provide recreational services to people and children on vacation. They organise activities such as games for children, sport competitions, cycling tours, shows and museum visits. Recreational animators also advertise their activities, manage the available budget for each event and consult their colleagues.


outdoor activities coordinator
sports inclusion coordinator
activities coordinator
outdoor activities supervisor
senior outdoor instructor
outdoor activities manager
activities manager

Outdoor activities coordinators organise and manage work programmes and resources (especially staff) to deliver the organisation’s products and services. They supervise and manage staff. They might train and develop the staff, or the planning and management of this process through others. They are highly aware of their responsibilities towards clients, technical issues, environmental issues, and safety issues. The role of an outdoor animation coordinator/supervisor is often “in the field”, but there may also be aspects of management and administration.


outdoor instructor
climbing teacher
ski teacher
kayak & canoe instructor
rafting teacher
outdoor animator
quad bike teacher
kayak and canoe instructor
riding teacher
outdoor adventure instructor
outdoor activity instructor
ski instructor
rafting instructor
canoeing teacher
quad bike instructor
outdoor recreation instructor
climbing instructor
paddlesports instructor
outdoor activities trainer
riding instructor

Outdoor animators are responsible for planning and organising outdoor activities. They may at times be involved in aspects of administration, front office tasks and tasks related to the activity base and maintenance of equipment. The workplace of an outdoor animator is mostly “in the field”, but can also take place indoors.


assistant open-air activities instructor

Assistant outdoor animators assist in planning outdoor activities, outdoor risk assessment and equipment monitoring. They manage the outdoor resources and groups. Assistant outdoor animators may help with office administration and maintenance hence they may work indoors.


outdoor activities instruction practitioner

practitioner of instruction in outdoor activities

Outdoor activities instructors organise and lead recreational outdoor trips through which the participants learn skills such as hiking, climbing, skiing, snowboarding, canoeing, rafting, rope course climbing etc. They also provide team-building exercises and activity workshops for disadvantaged participants. They ensure the safety of the participants and the equipment and explain safety measures for the participants to understand themselves as well. Outdoor activities instructors should be prepared to deal with the consequences of bad weather conditions, accidents and should responsibly manage possible anxiety from participants concerning certain activities.


instructor in survival techniques
educator in survival techniques
survival techniques instructor
survival instructor
wilderness survival trainer
survival trainer
wilderness survival instructor
wilderness instructor
survival education instructor

Survival instructors guide groups into vast, natural areas, and assist them in a self-directed instruction of basic survival needs without any comfort facilities or modern gear to fall back on. They coach the participants into mastering survival skills such as fire making, producing primitive equipment, shelter construction and procurement of water and nourishment. They ensure the participants are aware of certain safety measures without diminishing the level of adventure, of environment protection and of risk management. They encourage efforts of leadership from the group and mentor the participants individually so as to push their limits responsibly and help overcome potential fears.


outdoor education specialist
outdoor personal development tutor
skydiving instructor
scuba diving instructor
outdoor education instructor
specialized outdoor animator
special needs outdoor instructor
outdoor instructor for disabled people
paragliding instructor
personal instructor

Specialised outdoor animators plan, organise, and safely deliver outdoor animator activities. They may also support one or more assistant outdoor animators, and be involved in aspects of administration, front office tasks and tasks related to activity base and equipment maintenance. They work with demanding clients, in terms of either their particular needs, abilities or disabilities or at the higher levels of skill and hazardous environments or conditions.


strength and conditioning coach
indoor cycling trainer
group fitness instructor
water aerobics instructor
aerobics instructor
indoor cycling instructor
spinning instructor
fitness instructor
swimming instructor
aqua fitness instructor
fitness specialist
aqua aerobics instructor
fitness class instructor
gymnastics instructor
dance fitness instructor
fitness group instructor

Fitness instructors build fitness participation of new and existing members through fitness experiences that meet their needs. They deliver fitness instruction to individuals, with the use of equipment, or to a group, through fitness classes. Both individual and group instructors have the purpose of promoting and delivering safe and effective exercise.  Depending on the specific situation, some additional knowledge, skills and competences may be required.


club attendant
leisure club assistant
weight room attendant
sports attendant
fitness attendant
sports assistant
wellness & fitness attendant
fitness assistant
leisure centre assistant
pool attendant
leisure attendant
fitness club attendant
sports club attendant
wellness attendant

Leisure attendants promote health and fitness participation for new and existing members. They provide a clean, safe and friendly environment that promotes regular member attendance and satisfaction. They are source of information and encouragement for all members and actively assist fitness instructors and other workers wherever possible.


well-being personal trainer
personal trainer and sport therapist
personal trainer & nutritionist
personal trainer and nutritionist
personal coach
personal trainer & sport therapist
personal progress manager
personal trainer
personal fitness trainer

Personal trainers design, implement and evaluate exercise or physical activity programmes for one or more individual clients by collecting and analysing client information. They strive to ensure the effectiveness of personal exercise programmes. A personal trainer should also actively encourage potential clients to participate in and adhere to regular programmes, employing appropriate motivational strategies.


pilates teacher & personal trainer
pilates teacher and personal trainer
pilates trainer
Pilates teacher
pilates and movement specialist
pilates matwork teacher
pilates coach
matwork pilates teacher
pilates matwork instructor
pilates instructor
teacher of pilates
yoga and pilates matwork teacher

Pilates teachers plan, teach, and adapt exercises based on the work and principles of Joseph Pilates. They collect and analyse information for each client to ensure that programmes are safe, appropriate and effective. They apply the principles of Pilates through the planning and teaching of supportive, non-competitive lesson. They motivate and encourage clients to ensure their adherence to regular sessions.


sport and exercise therapist
sport therapist
health exercise specialist
sport & exercise therapist
exercise therapist
exercise specialist
exercise consultant

Sport therapists program and supervise rehabilitation exercises for individuals and groups. They work with individuals that have chronic health conditions or are at high risk of developing them. They communicate with medical and healthcare professionals about participants' conditions using correct medical terminology, and with an understanding of the standard treatment options for an individual’s condition. Sport therapists take a holistic approach to the wellness of their clients that includes advising on lifestyle, food or time management. They do not have a medical background and do not require medical qualifications.


horse riding teacher
therapeutic riding instructor
horse riding instructor
riding teacher
riding coach
horseback riding instructor
horse riding coach
riding instructor

Horse riding instructors advise and guide individuals and groups on riding horses. They conduct lessons and teach the techniques of horse riding including stopping, making turns, show-riding and jumping. They motivate their clients and help improve their performance.


outdoor leader
mountain guide
mountain leader
expedition guide
ski guide
alpine guide
rock climbing guide
mountain holiday leader
hiking guide
ski-touring guide
climbing guide
mountain safety coach
outdoor activities centre worker
mountain walking guide
expedition leader

Mountain guides assist visitors, interpret natural heritage and provide information and guidance to tourists on mountain expeditions. They support visitors with activities such as hiking, climbing and skiing in addition to ensuring their safety through monitoring both weather and health conditions.


Artistic, Cultural and Culinary Associate Professionals

Artistic, cultural and culinary associate professionals combine creative skills and technical and cultural knowledge in taking and processing still photographs; design and decoration of theatre sets, shop displays and the interiors of homes; preparation of objects for display; maintenance of library and gallery collections, records and cataloguing systems; creation of menus and preparation and presentation of food; provision of support for stage, film and television production; and in other areas of artistic and cultural endeavour.

Photographers operate still cameras to photograph people, events, scenes, materials, products and other subjects.

studio photographer
school photographer
documentary photographer
corporate photographer
sports photographer
video photographer
interior photographer
industrial photographer
photographer
press photographer
scene photographer
still shooting photographer
wildlife photographer
still life photographer
art photographer
photography assistant
reportage photographer
photographer retoucher
technical photographer
underwater photographer
photography studio manager
food photographer
architecture photographer
portrait photographer
advertising photographer
product photographer
fashion photographer
photo designer
photography-based artist
graphical industry photographer
photographic artist
microphotographer
portrayist
aerial photographer
social photographer
illustration photographer
backstage photographer
travel photographer
scientific photographer
event photographer
wedding photographer
landscape photographer
itinerant photographer
culinary photographer
medical photographer
photography technician
commercial photographer
cultural photographer

Photographers take pictures using digital or film cameras and equipment. Photographers may develop negatives or use computer software in order to produce finished images and prints.


visual journalist
photographic journalist
photo-journalist
multi media image journalist
photo reporter
photo correspondent
news photographer
photo journalist
photojournalist
image journalist
investigative photographer
newspaper photographer

Photojournalists cover all kinds of news events by taken informative images. They tell stories by taking, editing and presenting images for newspapers, journals, magazines, television and other media.


Interior designers and decorators plan and design commercial, industrial, public, retail and residential building interiors to produce an environment tailored to a purpose, taking into consideration factors that enhance living and working environments and sales promotion. They coordinate and participate in their construction and decoration.

facility interior designer
interior & spacial designer
space planner & interior decorator
spatial design specialist
spatial design expert
interior design specialist
interior & spatial designer
designer of interiors
spatial designer
interior design expert
interior architectural designer
interior designer & planner
interior space planner
space planner
interior designer
spacial designer
interiors designer

Interior designers design or renovate of internal spaces, including structural alterations, fixtures and fittings, lighting and colour schemes, furnishings. They combine the efficient and functional use of space with an understanding of aesthetics.


interior space planner
commercial space planner
spatial planner
interior adviser
interior and spatial planner
interior design consultant
interior architect
interior designer
interior planner

Interior planners help clients in planning their interiors for commercial and private use.


senior retail merchandiser
merchandise planner
merchandising controller
merchandising manager
retail merchandising manager
merchandising associate
merchandiser
merchandising supervisor
assistant merchandiser
senior merchandiser
graduate merchandiser
retail merchandising supervisor
retail merchandising associate
assistant retail merchandiser
retail merchandising controller
graduate retail merchandiser

Merchandisers are responsible for positioning goods following standards and procedures.


miniature model set designer and builder

Miniature set designers design and build miniature props and sets of motion pictures. They build models used for visual effects that meet the look and requirements of the production. Miniature set designers cut material using hand tools to construct three-dimensional props and sets.


set builder and designer
property maker & set builder
set designer & builder
set constructor
stage and set builder
set builder and property maker
chief carpenter
prop maker & set builder
set builder and dresser
set builder & prop maker
scenic builder
set builder & property maker
set and stage builder
set dresser and builder
set designer and builder
carpenter
prop maker and set builder
set & stage builder
set builder
set builder & dresser
exhibition builder
stage & set builder
set builder & designer
property maker and set builder
set dresser & builder
set builder and prop maker
blacksmith welder

Set builders construct, build, prepare, adapt and maintain scenic elements used on stage and for filming movies or television programs. They use a wide variety of materials like wood, steel, aluminium and plastics. Their work is based on artistic vision, scale models, sketches and plans. They work in close cooperation with the designers and may build exibition stands for fairs, carnavals and other events.


scenery painter
scene painter
scenic painter and artist
scenic painter & artist
theatre scene painter
scenery artist
scenic artist
theater scene painter
scenic painter

Scenic painters decorate sets for live performances. They employ a broad variety of crafting and painting techniques such as figurative painting, landscape painting and Trompe-l'œil to create convincing scenes. Their work is based on artistic vision, sketches and pictures. They work in close cooperation with the designers.


exibition designer
scenic designer and artist
scenic artist
theatre designer
scene designer
scenographer
theater designer
scenery artist
scenic artist & designer
scenic designer
set designer, builder and dresser
scenic artist and designer
set designer, builder & dresser
scenic designer & artist
set designer

Set designers develop a set concept for a performance and supervise the execution of it. Their work is based on research and artistic vision. Their design is influenced by and influences other designs and must be conform with these designs and the overall artistic vision. Therefore, the designers work closely with artistic directors, operators and the artistic team. During rehearsals and performance they coach the operators to obtain optimal timing and manipulation. Set designers develop sketches, design drawings, models, plans or other documentation to support the workshop and performance crew. They may also design exhibition stands for fairs and other events.


visual merchandising supervisor
window display assistant
assistant visual merchandiser
senior visual merchandiser
retail visual strategy manager
visual merchandiser
graduate visual merchandiser
display assistant
visual merchandising manager
visual merchandising controller
image controller
display designer
visual merchandising associate
window dresser

Visual merchandisers are specialised in the promotion of the sale of goods, especially their presentation in retail outlets.


Gallery, museum and library technicians prepare artworks, specimens and artefacts for collections, arrange and construct gallery exhibits, and assist librarians to organize and operate systems for handling recorded material and files.

art preparator
artifacts conservator
art handlers
museology technician
art handler
museum technician
gallery technician
art conservator
fine arts packer

Art handlers are trained individuals who work directly with objects in museums and art galleries. They work in coordination with exhibition registrars, collection managers, conservator-restorers and curators, among others, to ensure that objects are safely handled and cared for. Often they are responsible for packing and unpacking art, installing and deinstalling art in exhibitions, and moving art around the museum and storage spaces.


documentation archivist
computer tape librarian
digital documentation archivist
archive librarian
big data archive librarian
digital archivists

Big data archive librarians classify, catalogue and maintain libraries of digital media. They also evaluate and comply with metadata standards for digital content and update obsolete data and legacy systems.


taxidermy technician
bird taxidermist
taxidermist
animal taxidermist

Taxidermists mount and reproduce deceased animals or parts of animals such as trofy heads for the purpose of public display and education, such as in a museum or monument, or for other sources of scientific study, or for a private collection.


Chefs design menus, create dishes and oversee the planning, organization preparation and cooking of meals in hotels, restaurants and other eating places, on board ships, on passenger trains and in private households.

banqueting chef
chef de cuisine
sous-chef
chef
commis chef
industrial chef
managing partner chef
chef de partie

Chefs are culinary professionals with a flair for creativity and innovation to provide a unique gastronomic experience.


head chef
industrial head chef
chef de cuisine
kitchen manager
executive chef
managing partner head chef
head of kitchen
master Chef
sous chef
master kitchen manager
patron cuisinier
master chef

Head chefs manage the kitchen to oversee the preparation, cooking and service of food.


pastry chef
baker
pastry decorator
glacier
confectionary chef
dessert chef
décorateur
confiseur
confectioner
patissier
pastry cook

Pastry chefs are responsible for preparing, cooking and presenting desserts, sweet products and bakery products.


executive pastry chef
master dessert chef
master patissier
master pastry chef
head pastry chef
executive dessert chef

Head pastry chefs manage pastry staff and ensure the preparation, cooking and presentation of desserts, sweet products and pastry products.


private cook
private culinary expert
private chef
culinary expert

Private chefs comply with food and sanitation rules to prepare meals for their employers. They take into consideration the employer’s intolerances to specific ingredients or their preferences and cook the meals in the employer's home. Private chefs may also be asked to organise small dinner parties or other types of celebrations for special occasions.


Other Artistic and Cultural Associate Professionals

This unit group covers artistic and cultural associate professionals not classified elsewhere in Minor Group 343: Artistic, Cultural and Culinary Associate Professionals. For instance, those who assist directors or actors with staging of theatrical, motion picture, television or commercial productions are classified here.

first assistant director
orchestra assistant
assistant stage director
second assistant director
orchestra secretary

Assistant stage directors support the needs of the stage director and the production for each assigned stage production, and serve as a liaison between performers, theatre staff and stage directors. They take notes, provide feedback, coordinate the rehearsal schedule, take blocking, rehearse or review scenes, prepare or distribute actor notes, and facilitate communication between designers, production staff, and stage director.


deputy workshop manager
head of workshop
workshop coordinator
theater crafstmanship coordinator
stage workshop supervisor
theatre craftsmanship coordinator
deputy workshop supervisor
head of scenic workshop
head of set workshop
scenic workshop manager

Heads of workshop coordinate specialised workshops that construct, build, prepare, adapt and maintain elements used on stage. Their work is based on artistic vision, schedules and overall production documentation. They liaise with the designers involved in the production, the production team and other services of the organisation.


location manager
film location coordinator
film and TV location manager
location director
film location manager
TV location manager
location coordinator
location scout
series location manager
set location manager
film & TV location manager
location assistant

Location managers are responsible for procuring locations for filming outside of the studio and all the logistics this includes. They negotiate site use, and manage and maintain the site during shooting. Location managers manage the safety and security of the film crew on site.


mask designer & maker
mask maker
mask designer and builder
mask designer & builder
mask designer/maker
mask maker and designer
mask builder & designer
mask designer and maker
mask builder and designer
mask maker & designer
mask builder
mask-maker

Mask makers construct, adapt and maintain masks for live performances. They work from sketches, pictures and artistic visions combined with knowledge of the human body to ensure the wearer maximum range of movement. They work in close cooperation with the designers.


Media Integration operators control the overall image, media content and/or the synchronisation and distribution of communication signals between the execution of different disciplines of a performance based on the artistic or creative concept, in interaction with the performers. Their work is influenced by and influences the results of other operators. Therefore, the operators work closely together with the designers, operators and performers. Media Integration operators prepare the connections between the different operation boards, supervise the setup, steer the technical crew, configure the equipment and operate the media integration system. Their work is based on plans, instructions and other documentation.


flying FX director
flying FX choreographer
flying effects choreographer
fly director
flying effects director
flying director

Performance flying directors design people flying effects for a performance and supervise or perform the execution of it. Their work is based on research and artistic vision. Their design is influenced by and influences other designs and must be conform with these designs and the overall artistic vision. They train the actors for the flying choreography and manipulate them during the performance. Performance flying directors prepare and supervise the setup, perform security checks and operate the person fly systems. The manipulation of persons on height, close to or above performers and audience makes this a high risk occupation.


audio & lighting technician
lighting and audio technician
lighting technician manager
video & lighting technician
audio and lighting technician
video and lighting technician
lighting technician assistant
lighting and video technician
lighting & video technician
lighting engineer
lighting & audio technician
lighting technician
light technician
lighting technician coordinator

Performance lighting technicians setup, prepare, check and maintain equipment in order to provide optimal lighting quality for live performances. They cooperate with road crew to unload, set up and operate lighting equipment and instruments.


intelligent lighting technician
automated lighting technician
intelligent lighting engineer
automated light technician
intelligent light technician
automated lighting engineer
intelligent light engineer
automated light engineer

Intelligent lighting engineers set up, prepare, check and maintain digital and automated lighting equipment in order to provide optimal lighting quality for a live performance. They cooperate with road crew to unload, set up and operate lighting equipment and instruments.


theatre prompter
prompt
opera prompter
prompter
souffleur
theater prompter

Prompters prompt or cue performers when they forget their lines or neglect to move to the right position on the stage.


scenic painter & prop maker
property modeller and maker
set dresser & property maker
scenic artist & prop maker
property maker and scenic painter
scenic painter and property maker
prop maker and set dresser
prop builder
set dresser and prop maker
prop maker and modeller
property builder
property maker and designer
property maker
property maker and scenic artist
property maker & modeller
prop maker and scenic painter
prop  maker & modeller
prop maker & set dresser
property maker & designer
prop modeller & maker
scenic painter and prop maker
prop modeller and maker
set dresser and property maker
prop & puppet maker
scenic artist and prop maker
prop maker
property maker and modeller
property designer & maker
property maker & set dresser
prop designer and maker
set dresser & prop maker
prop maker and designer
scenic artist & property maker
property maker & scenic painter
prop maker and scenic artist
property maker & scenic artist
property designer and maker
prop maker & designer
scenic artist and property maker
property modeller & maker
property maker and set dresser
scenic painter & property maker
prop maker & scenic artist
prop designer & maker
prop maker & scenic painter
property & puppet maker

Prop makers construct, build, prepare, adapt and maintain props used on stage and for filming movies or television programs. Props may be simple imitations of real life objects, or may include electronic, pyrotechnical, or other effects. Their work is based on artistic vision, sketches and plans. They work in close cooperation with the designers involved in the production.


prop mistress
prop supervisor
prop master/prop mistress
prop coordinator
property  mistress
prop technician
property coordinator
prop master/mistress assistant
prop assistant
property master
property technician
prop master

Prop masters/mistresses setup, prepare, check and maintain objects used on stage by actors or other small movable objects called props. They cooperate with road crew to unload, set up and prepare the props. During a performance they position props, hand them over or take them back from the actors.


pyrotechnician & choreographer
pyro designer
pyrotechnical designer
pyrotechnician and choreographer
pyrotechnic designer
pyrotechnic operator and choreographer
pyro-designer
pyrotechnic operator & choreographer

Pyrotechnic designers develop a pyrotechnical design concept for a performance and supervise the execution of it. Their work is based on research and artistic vision. Their design is influenced by and influences other designs and must be conform with these designs and the overall artistic vision. Therefore, the pyrotechnic designers work closely with artistic directors, operators and the artistic team. During rehearsals and performance they coach the operators to obtain optimal timing and manipulation. Pyrotechnic designers develop plans, cue lists and other documentation to support the operators and production crew. Pyrotechnic designers sometimes also work as autonomous artists, creating pyrotechnical art outside a performance context.


assistant video and motion picture director

Assistant video and motion picture directors are responsible for the organisation, scheduling and planning of the cast, crew and activities on a set. They assist the video and motion picture directors, maintain budgets and ensure that all production activities go according to schedule.


pyrotechnics specialist
fireworks handler
pyrotechnist
fireworks operator
master pyrotechnician
pyrotechnician
fireworks technician
pyrotechnics operator
fireworks specialist

Pyrotechnicians control the pyrotechnical elements of a performance based on the artistic or creative concept, in interaction with the performers. Their work is influenced by and influences the results of other operators. Therefore, the operators work closely together with the designers, operators and performers. Pyrotechnicians prepare the pyrotechnics, supervise the setup, steer the technical crew, program the equipment and operate the pyro system. The use of explosive and combustible material close to performers and audience makes this a high risk occupation.


commercials script supervisor
film script supervisor
digital script supervisor
TV script coordinator
continuity supervisor
pre-production script supervisor
script supervisor
script coordinator
continuity script supervisor
continuity coordinator
TV script supervisor

Script supervisors are responsible for the continuity of the movie or television program. They watch every shot to make sure that it's according to the script. Script supervisors ensure that during editing the story makes visual and verbal sense and does not contain any continuity errors.


stage manager
production stage manager
deputy stage manager
stage/production manager
production coordinator
production coordinator/stage manager
stage coordinator
stage supervisor

Stage managers coordinate and supervise the preparation and execution of the show to ensure the scenic image and the actions on stage comply with the artistic vision of the director and the artistic team.
They identify needs, monitor the technical and artistic processes during rehearsals and performances of live shows and events, according to the artistic project, the characteristics of the stage and technical, economic, human and security terms.


stand-in
film stand-in
television stand-in
understudy
double
TV stand-in
back-up
movie stand-in
substitute

Stand-ins replace actors before the filming starts. They perform the actions of the actors during the lighting and audiovisual setup, so everything is in the right place during the actual shooting with the actors.


equine stunt performer
daredevil
stunt artist
fight performer
stunt double
film and television stunt performer
stunt fight performer
film & TV stunt performer
stuntwoman
film and TV stunt performer
stunt man
stunt performer
stunt woman
stunt action performer
film & television stunt performer

Stunt performers execute actions that are too dangerous for actors to perform, that they are not physically able to do or require specialised skills such as fight scenes, jumping from building, dancing and others.


theater technician
stage technician
stagehand
performance technician
theatrical technician
theatre tech
audio technician
lighting technician

Theatre technicians execute all technical tasks to support live performances. They build and break down stages and decors, install and operate sound, light, recording and video equipment and organise the transport of decors and technical equipment for performances on displacement.


followspot operator
followspot lighting operator
spotlight operator

Followspot operators control follow spots based on the artistic or creative concept, in interaction with the performers. Follow spots are specialized lighting instruments, designed to follow performers or movements on stage. Movement, size, beam width and color are controlled manually. Therefore, the operators work closely together with the light board operators and performers. Their work is based on instructions and other documentation. Their work can include working on heights, in bridges or above an audience.


lighting board programmer & operator
lighting operator
sound & lighting board operator
light board controller
LX operator
lighting board controller
board operator
sound and lighting board operator
lighting board programmer and operator
LX board operator
light board operator
lighting board operator and programmer

Light board operators control the lighting of a performance based on the artistic or creative concept, in interaction with the performers. Their work is influenced by and influences the results of other operators. Therefore, the operators work closely together with the designers, operators and performers. Light board operators prepare and supervise the setup, steer the technical crew, program the equipment and operate the lighting system. They may be responsible for conventional or automated lighting fixtures and, in some instances, controlling video as well. Their work is based on plans, instructions and other documentation.


scenic technician
set tehnician
scene technician
theatre scene assembler
theatre carpenter
theater carpenter
assistant scenographer
theater scene assembler
scenery technician
scenery assembler

Scenery technicians setup, prepare, check and maintain pre-assembled sets in order to provide optimal scenery quality for a live performance. They cooperate with road crew to unload, set up and move equipment and sets.


flying system technician
stage machinist
stage & lighting technician
theater mechanist
set mechanics supervisor
flying system operator
theatre machinist
stage and lighting technician
theatre mechanist
theater machinist
stage mechanist
scene-shifter
lighting & stage technician
flying operator
set technician
lighting and stage technician
flyman
chief stage technician

Stage machinists manipulate sets and other elements in a performance based on the artistic or creative concept, in interaction with the performers. Their work is influenced by and influences the results of other operators. Therefore, the stage machinists work closely together with the designers, operators and performers. Stage machinists prepare and perform the setup, execute changeovers and operate manual fly bar systems. Their work is based on plans, instructions and calculations.


theater technician
stage technician coordinator
all round event technician
stage technician manager
audio video and lighting technician
allround stage technician
theater technics operator
all round engineer
multi-skilled stage technician
all round theatre technician
stage technician assistant
audio visuals & lighting technician
theater technical operator
theatre technician
multi-skilled theatre operator
event technician
theatre technical operator
theatre technics operator
stage technician
theatre technical officer
sound, lighting and video technician

Stage technicians control different aspects of a performance based on the artistic or creative concept, in interaction with the performers. They prepare and perform the setup, program the equipment and operate various  systems. Stage technicians take care of lighting, sound, video, sets and/or fly systems. Their work is based on plans, instructions and calculations. They can work in small venues, theatres and other small artistic productions.


front of house sound engineer
live sound technician
sound engineer
Front of house technician
stage manager
audio production technician
event technician
audio engineer
venue technician
PA man
live sound engineer
stage sound technician
acoustics technician
PA woman

Audio production technicians set up, prepare, check and maintain equipment in order to provide optimal sound quality for a live performance. They cooperate with road crew to unload, set up and operate sound equipment and instruments.


automation operator & programmer
automated fly bar operator
lead automation operator
automated fly bar technician
automation programmer & operator
theatre automated rigging operator
automation programmer and operator
stage automation operator
automation operator and programmer

Automated fly bar operators control the movements of sets and other elements in a performance based on the artistic or creative concept, in interaction with the performers. Their work is influenced by and influences the results of other operators. Therefore, the operators work closely together with the designers, operators and performers. Automated fly bar operators prepare and supervise the setup, program the equipment and operate automated fly bar systems, rigging systems or systems for horizontal movement. Their work is based on plans, instructions and calculations. The manipulation of heavy loads close to or above performers and audience makes this a high risk occupation.


tattoo studio assistant
henna artist
tattooist
tattoo artist
body piercer
tattooer
tattoo studio attendant
body artist

Body artists decorate clients' skin temporarily or permanently. They use various techniques such as tattooing or piercing. Body artists follow clients' preferences in terms of tattoo's or piercing's design and body surface and apply it safely. They also advise on methods to avoid infection following the procedures on clients' bodies.


broadcasting programme manager
radio program director
content director
television programme director
broadcasting program manager
radio programme director
programme controller
broadcasting program director
TV programme director
TV program director
programme planner
television program director
broadcasting program coordinator
program controller
program planner

Broadcasting programme directors make the programme schedule. They decide how much broadcast time a programme gets and when it is aired, based on a few factors like, ratings, viewer demographics, etc.


principal dresser
dresser
backstage dresser
wardrobe master
wardrobe mistress

Dressers assist and support artists before, during and after the performance to ensure the performers costumes are in line with the artistic vision of the director and the artistic team. They ensure the costume quality, maintain, check and repair costumes and assist with quick costume changes.


costume dresser
costume continuity attendant
costume coordinator
costume attendant
costume assistant
wardrobe assistant
wardrobe attendant
daily costume attendant

Costume attendant help dress actors and extras. They make sure everything is as the costume designer envisioned and ensure the continuity of appearance of the performers. Costume attendants maintain and repair these costumes. They store them correctly and safely after shooting.


extra
background actress
walker on
television extra
extra performer
movie extra
background artist
motion picture extra
background actor
film extra
TV extra

Extras perform actions in the background or in crowds during filming. They do not contribute to the plot directly but they are important to create a certain atmosphere.


sword fight director
fight arranger
historical combat instructor
stage combat instructor
stage combat coordinator
fight choreographer
fight coordinator
martial arts fight director
stage fight coordinator
fight coach
fight director
stage fight instructor

Fight directors coach performers to safely execute fight sequences. They direct fights for performances such as dance, movies and television, circus, variety, and others. Fight directors may have a background in sports such as fencing, shooting or boxing, martial arts such as judo, wushu or karate, or military training.


Information and Communications Technicians

Information and communications technicians provide support for the day-to-day running of computer systems, communications systems and networks and perform technical tasks related to telecommunications, broadcast of image and sound as well as other types of telecommunications signals on land, sea or in aircraft. Competent performance in most occupations in this sub-major group requires skills at the third ISCO skill level.

Information and Communications Technology Operations and User Support Technicians

Information and communications technology operations and user support technicians provide support for the day-to-day running of communications systems, computer systems and networks, and provide technical assistance to users

Information and Communications Technology Operations Technicians

Information and communications technology operations technicians support the day-to-day processing, operation and monitoring of information and communications technology systems,  peripherlas, hardware, software and related computer equipment to ensure optimal performance and identify any problems.

data centre operators
data center operator
data center administrator
data centre employee

Data centre operators maintain computer operations within the data centre. They manage daily activities within the centre to solve problems, maintain the system availability, and evaluate the system's performance.


Information and Communications Technology User Support Technicians

Information and communications technology user support technicians provide technical assistance to users, either directly or by telephone, email or other electronic means, including diagnosing and resolving issues and problems with software, hardware, computer peripheral equipment, networks, databases and the Internet, and providing guidance and support in the deployment, installation and maintenance of systems.

ICT help desk agent
IT help desk advisor
ICT helpdesk agent
IT help desk agent
ICT help desk advisor
ICT helpdesk agents
ICT help desk agents
ICT service desk agent

ICT help desk agents provide technical assistance to computer users, answer questions or solve computer problems for clients via telephone or electronically. They provide assistance concerning the use of computer hardware and software.


software support manager
ICT service desk manager
ICT helpdesk managers
ICT helpdesk manager
technical support manager
ICT help desk managers
ICT help desk manager
IT helpdesk manager
IT help desk manager

ICT help desk managers monitor the delivery of technical support services to clients according to the predefined deadlines.  They plan and organise the user support actions and troubleshoot ICT problems and issues. ICT help desk managers supervise the help desk team ensuring that the customers get the appropriate feedback and support. They also participate in developing customer service guidelines and in reinforcing the team.


ICT security technician
IT security officer
ICT security officer
ICT security technicians
IT security technician

ICT security technicians propose and implement necessary security updates and measures whenever is required. They advise, support, inform and provide training and security awareness.


ICT technician
IT officer
computer operator
IT engineer
IT technician
ICT engineer

ICT technicians install, maintain, repair and operate information systems and any ICT related equipment (laptops, desktops, servers, tablets, smart phones, communications equipment, printers and any piece of computer related peripheral networks), and any type of software (drivers, operating systems, applications).


Computer Network and Systems Technicians

Computer network and systems technicians establish, operate and maintain network and other data communications systems.

aviation data communications  specialist

Aviation data communications managers perform the planning, implementation and maintenance of data transmission networks. They support data processing systems linking participant user agencies to central computers.


ICT network technician
IT network technician
network maintenance professional
assistant network administrator
network technician
system engineer
network engineer
network technicians
networks technician

ICT network technicians install, maintain and troubleshoot networks, data communications equipment and network installed devices such as printers and storage area networks. They also analyse and fix network-related problems reported by users.


Web technicians maintain, monitor and support the optimal functioning of Internet and Intranet websites and web server hardware and software.

webmasters
webmaster
website administrator
web administrator
web technician
e-commerce technician

Webmasters deploy, maintain, monitor and support a web server to meet service requirements. They ensure optimum system integrity, security, backup and performance. They coordinate the content, quality and style of websites, execute the website strategy and update and add new features to websites.


Telecommunications and Broadcasting Technicians

Telecommunications and broadcasting technicians control technical functioning of equipment to record and edit images and sound and for transmitting radio and television broadcasts of images and sounds, as well as other types of telecommunication signals on land, sea or in aircraft; perform technical tasks connected with telecommunications engineering research and with the design, manufacture, assembly, construction, operation, maintenance and repair of telecommunications systems.

Broadcasting and Audiovisual Technicians

Broadcasting and audio-visual technicians control technical functioning of equipment to record and edit images and sound and for transmitting radio and television broadcasts of images and sounds, as well as other types of telecommunication signals on land, sea or in aircraft.

audiovisual assistant
audio & video operator
audio and video operator
audio technician
audio-video operator
video technician
audio-visual assistant
audio-video technician
audio-visual technician
audio-visual engineer
audio-visual operator
audio-visuals technician

Audio-visual technicians set up, operate and maintain equipment to record and edit images and sound for radio and television broadcasts, at live events and for telecommunication signals.


shotgun operator
boom holder
film boom operator
boom operator
production sound mixer assistant
sound equipment technician
shotgun microphone operator
TV boom operator

Boom operators set up and operate the boom microphone, either by hand, on an arm or on a moving platform. They make sure that every microphone is correctly stationed on set and in the best position to capture the dialogues. Boom operators are also responsible for the microphones on the actors clothing.


sound board technician
sound board operator
audio operator
sound operator
audio board operator
sound audio technician
sound mixer

Sound operators control the sound of a performance based on the artistic or creative concept, in interaction with the performers. Their work is influenced by and influences the results of other operators. Therefore, the operators work closely together with the designers and performers. They prepare audio fragments, supervise the setup, steer the technical crew, program the equipment and operate the sound system. Their work is based on plans, instructions and other documentation.


audio-video specialist
image technician
video technician
audio visual specialist
audio visual technician
AV technician
video/graphics technician
audio video specialist
graphics/video technician
visuals technician
audio-visual specialist
video conference technician
audio-video technician
audio/visual technician

Video technicians set up, prepare, check and maintain equipment in order to provide optimal projected image quality for a live performance. They cooperate with road crew to unload, set up and operate video equipment and instruments.


cameraman
camerawoman
camera crane operator
towercam operator
railcam operator
remote head operator
videographer
steadicam operator
camera equipment operator
video camera operator
camera operator

Camera operators setup and operate digital film cameras to shoot domestic motion pictures or television programs. They work together with the video and motion picture director, the director of photography, or the private client. Camera operators give advice on how to shoot scenes to actors, the video and motion picture director and other camera operators.


special effects hire equipment technician

Performance rental technicians prepare, maintain, issue, transport, set‐up, program, operate, take in, check, clean and store audiovisual, performance and event equipment. Their work is based on plans, instructions and order forms.


visual and graphic operator
projection operator
video operator
video projection operator
visuals operator
video and graphics technician
video and graphics operator
video projection technician
visual projection operator
live video operator

Performance video operators control the (projected) images of a performance based on the artistic or creative concept, in interaction with the performers. Their work is influenced by and influences the results of other operators. Therefore, the operators work closely together with the designers, operators and performers. Performance video operators prepare media fragments, supervise the setup, steer the technical crew, program the equipment and operate the video system. Their work is based on plans, instructions and other documentation.


projectionist
projector booth operator
digital cinema projectionist
cinema projectionist
projection operator
booth operator
movie projector operator
film projectionist
projector operator
projection technician

Projectionists operate and maintain projection equipment in cinema theatres. They inspect the movie films before loading them into the projector. Projectionist make sure that everything runs smoothly during the projection of the movie. They also are responsible for the proper storage of movie films.


studio sound engineer
recording technician
sounds technician
studio technician
audio restorer
recording studio audio engineer
recording studio sound technician
re-recording mixer
recording studio technician
recording engineer
audio post-production technician
audio editor
recording sound engineer
recording audio technician
special effects sound technician
sound mixer
recording sound technician

Recording studio technicians operate and maintain microphones and headsets in recording booths in recording studios. They operate mixing panels. Recording studio technicians manage all sound production requirements. They advise singers on the use of their voice. Recording studio technicians edit recordings into a finished product.


sound designer and music composer
music composer & sound designer
audio engineer and sound artist
audio designer
audio engineer and sound designer
music and sound artist
sound designer & audio engineer
sound artist and audio engineer
sound designer and composer
sound designer
composer and sound designer
sound designer & music composer
sound designer and engineer
audio engineer & sound artist
composer & sound designer
sound designer & engineer
sound designer and audio engineer
sound designer & composer
music composer and sound designer
sound engineer and designer
sound engineer & designer

Sound designers develop a sound design concept for a performance and supervise the execution of it. Their work is based on research and artistic vision. Their design is influenced by and influences other designs and must be conform with these designs and the overall artistic vision. Therefore, the designers work closely with artistic directors, operators and the artistic team. Sound designers prepare audio fragments to be used in a performance, which can involve recording, composing, manipulating and editing. Sound  designers develop plans, cue lists and other documentation to support the operators and production crew. Sound designers sometimes also work as autonomous artists, creating sound art outside a performance context.


dialogue editor
music supervisor
dubbing manager
sound designer
audio editor
ADR editor
foley editor
music editor
automatic dialogue replacement editor
sound editor
foley artist

Sound editors create the soundtrack and sound effects for motion pictures, television series or other multimedia productions. They are responsible for all the music and sound featured in the movie, series or videogames. Sound editors use equipment to edit and mix image and sound recordings and make sure that the music, sound and dialogue is synchronised with and fits in the scene. They work closely together with the video and motion picture editor.


mastering engineer
mastering technician
mixing and mastering engineer
audio mastering engineer
audio mastering operator
mixing & mastering sound engineer
digital mastering technician

Sound mastering engineers convert finished recordings to the desired format such as CD, vinyl and digital. They ensure the quality of the sound on all formats.


broadcast transmitting equipment operator

Broadcast technicians install, start up, maintain, monitor and repair equipment used for the transmission and reception of television and radio broadcast signals. They ensure that all materials are available in a suitable format of transmittable quality according to the transmission deadline. Broadcast technicians also maintain and repair this equipment.


Telecommunications engineering technicians perform technical tasks connected with telecommunications engineering research, as well as with the design, manufacture, assembly, construction, operation, maintenance and repair of telecommunications systems.

Telecommunications engineering technician deploy, maintain and monitor a telecommunication system that provides interactions between data and voice communications, such as telephone, video conferencing, computer, and voicemail systems. They are also involved in the design, manufacturing, construction, maintenance and repair of telecommunication systems. Telecommunications engineering technicians provide technical assistance in the research and development of telecommunication equipment.


Clerical support workers record, organise, store, compute and retrieve information, and perform a number of clerical duties in connection with money-handling operations, travel arrangements, requests for information, and appointments. Competent performance in most occupations in this major group requires skills at the second ISCO skill level.

General and keyboard clerks record, organize, store and retrieve information and perform a wide range of clerical and administrative tasks according to established procedures. Competent performance in most occupations in this sub-major group requires skills at the second ISCO skill level.

General office clerks perform a range of clerical and administrative tasks according to established procedures.

Clerical Support Workers
General and Keyboard Clerks
General Office Clerks
General Office Clerks

office clerk
correspondence clerk
clerical assistant

Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients and scheduling meetings.


membership and subscription administrator

Membership administrators ensure an effective membership administration, documentation and communication. They support the membership sales process, the current membership enquiries and the renewal processes.


Secretaries (general) use typewriters, personal computers or other word-processing equipment to transcribe correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.

Clerical Support Workers
General and Keyboard Clerks
Secretaries (general)
Secretaries (general)

secretarial assistant
executive secretary
secretary
school secretary
office receptionist
city administrator secretary
assistant
typist
office worker
private secretary
administrative assistant
personal assistant
corporate secretary
front office secretary
head secretary
office administrative assistant
front office clerk

Secretaries perform a variety of administrative tasks to help keep an organisation run smoothly. They answer telephone calls, draft and send e-mails, maintain diaries, arrange appointments, take messages, file documents, organise and service meetings, and manage databases.


Keyboard operators input and process text and data, and prepare, edit and generate documents for storage, processing, publication and transmission.

Typists and word processing operators type, edit and print text using typewriters, personal computers or other word processors, and record oral or written matter in shorthand.

Clerical Support Workers
General and Keyboard Clerks
Keyboard Operators
Typists and Word Processing Operators

audio typist
braille typist
shorthand typist
phonotypist
transcription typist
data entry typist
clerk typist
typist
word processor

Typists operate computers to type and revise documents and compile material to be typed, such as correspondence, reports, statistical tables, forms, and audios. They read instructions accompanying material or follow verbal instructions to determine requirements such as number of copies needed, priority and desired format.


Data entry clerks enter coded, statistical, financial and other numerical data into electronic equipment, computerized databases, spreadsheets or other data repositories using a keyboard, mouse, optical scanner, speech recognition software or other data entry tools. They enter data into mechanical and electronic devices to perform mathematical calculations.

Clerical Support Workers
General and Keyboard Clerks
Keyboard Operators
Data Entry Clerks

data-entry clerk
data steward
data entry officer
payment entry clerk
data-entry officer
statistical clerk
data entry operator
data entry inspector
data entry clerk

Data entry clerks update, maintain and retrieve information held on computer systems. They prepare source data for computer entry by compiling and sorting information, process customer and account source documents by reviewing data for deficiencies and verify entered customer and account data.


Customer services clerks deal with clients in connection with money-handling operations, travel arrangements, requests for information, making appointments, operating telephone switchboards, and interviewing for surveys or to complete applications for eligibility for services. Competent performance in most occupations in this sub-major group requires skills at the second ISCO skill level.

Tellers, Money Collectors and Related Clerks

Tellers, money collectors and related clerks perform money-handling operations in establishments relating to banking, postal services, betting or gambling, pawning and debt-collecting.

Bank tellers and related clerks deal directly with clients of banks or post offices in connection with receiving, changing and paying out money, or providing mail services.

bank counter clerk
bank clerk
bank office clerk
teller
bank teller
teller coordinator
bank cashier
bank vault attendant

Bank tellers deal most frequently with customers of the bank. They promote the banks products and services, and provide information about the customers personal accounts and related transfers, deposits, savings etc. They order bank cards and checks for the customers, receive and balance cash and checks and ensure compliance with internal policies. They work on client accounts, deal with payments and manage the use of vaults and safe deposit boxes.


mail services counter clerk
post office customer service assistant
post office supervisor
mail service clerk
post office counter clerk
post office customer service consultant
counter clerk, post office

Post office counter clerks sell products and services at a post office. They assist customers with picking up and sending mail. Post office counter clerks also sell financial products.


Bookmakers, Croupiers and Related Gaming Workers

Bookmakers and croupiers and related gambling workers determine odds and receive and pay off bets on results of sporting or other events, or conduct games of chance in gambling establishments.

main stage caller
bingo attendant
bingo assistant
bingo agent
bingo runner
bingo main caller
bingo main stage caller
bingo caller
bingo spotter
bingo cashier
main caller

Bingo callers organise and run games of bingo in a bingo hall, social club or other entertainment facility. Main stage callers have knowledge of all relevant legislation governing the bingo operation and club rules regarding the playing of all variations of bingo.


off-course bookmaker
sports bookmaker
senior bookmaker
bookmaker clerk
race course bookmaker
off course bookmaker
bookmaker manager
on course bookmaker
head bookmaker
stadium bookmaker
turf accountant
bookmaker
on-course bookmaker
betting clerk

Bookmakers (also often called 'bookies', or 'turf accountants') take bets on sports games and other events at agreed upon odds, they calculate odds and pay out winnings. They are responsible for the risk management.


gaming cashier
casino head cashier
game cashier
casino cashier
booth cashier
casino cage cashier
casino income auditor
cage cashier
casino banker
main banker

Casino cashiers exchange tokens, coins or chips for money. They arrange pay-outs and obtain customers' signatures and identification. They audit and count money in a cash register, enforcing money laundering regulations.


casino gaming manager
senior gaming manager
gaming manager
gaming operations manager
group head of gaming
head of electronic gaming
gaming team manager
gaming service manager
group gaming manager
head of gaming
electronic gaming manager

Casino gaming managers oversee the day-to-day operations of gaming facilities. They supervise personnel, monitor the gaming areas, oversee the security services, ensure that all gaming rules are followed, and monitor compliance with regulatory requirements, responsible for implementing the operational objectives of the business.


gaming supervisor
casino dealer & pit boss
gaming floor boss
pit boss
pit manager
electronic gaming supervisor
casino pit boss
casino dealer and pit boss
gaming floor manager
casino pit boss and dealer
gaming floor supervisor
casino pit boss & dealer

Casino pit bosses support the management team and are able to manage, inspect and deal with all gaming activities. They supervise the gaming floor operation, and are accountable for influencing the spend and income per head to achieve the required margin whilst ensuring that the highest standards of efficiency, security and signature service standards are achieved in accordance with all company procedures and current legislation.


game operator
gaming operator
table gaming dealer
casino dealer
casinio gaming dealer
gaming operations dealer
game dealer
dealer
croupier
gaming dealer

Gaming dealers operate table games. They stand behind the game table and operate games of chance by dispensing the appropriate number of cards to players, or operating other gaming equipment. They also distribute winnings, or collect players' money or chips.


Lottery operators run the day-to-day functions of lotteries. They verify and enter data into the system, prepare reports and assist the forwarding of company equipment. They operate the communication tools used. Operators install, tear down and maintain equipment.


odds manager
risk trader
odds compiler
sports odds compiler
horse racing odds compiler
football odds compiler
betting expert
odds expert
odds trader
sports trader

Odds compilers are in charge of counting the odds in gambling. They are employed by a bookmaker, betting exchange, lotteries and digital/on-line as well as casinos who set the odds for events (such as sporting outcomes) for customers to place bets on. Apart from pricing markets, they also engage in any activity regarding the trading aspects of gambling, such as monitoring customer accounts and the profitability of their operations. Odds compilers may be required to monitor the financial position the bookmaker is in and adjust their position (and odds) accordingly. They may also be consulted as to whether to accept a bet or not.


tote board operator
tote technician
tote operator
advanced tote operator
tote manager

Race track operators run the day-to-day functions of the tote operation at a horse race track, such as tote system data entry and verification, prepare the reports for the racetrack office, assist the forwarding of company equipment and spare parts. They maintain, operate and troubleshoot tote boards and auxiliary odds boards. They operate the communication tools used at the racetrack. They install, tear down and maintain equipment.


Pawnbrokers and money-lenders lend money against articles deposited as pledges, or against property or other security.

deposit lender
loaner
pawnshop operator
pawnshop owner
pawnbroker
pawn broker
pawn agent
pawnshop manager

Pawnbrokers offer loans to clients by securing them with personal objects or items. They assess the personal items given in exchange for the loan, they determine their value and amount of loan available and keep track of inventory assets.


Debt collectors and related workers collect payments on overdue accounts and bad cheques and collect charity payments.

credit control agent
third-party collector
field debt collector
bill and account recovery agent
assistant debt collector
bill collector
revenue agent
debt collector
bill and account collector
collection agent
senior debt collector
debt collection officer
debt recovery agent
collections associate
debt collection agent
payment collector
debt collection operative

Debt collectors compile debt owned to the organisation or third parties, mostly in cases when the debt is past its due date.


insurance claims and policy processing clerk

Insurance collectors collect payment for an overdue insurance bill. They specialise in all areas of insurance such as medical, life, car, travel, etc and recurrently contact individuals to offer payment assistance or to facilitate payment plans according to individual's financial situation.


Client information clerks provide or obtain information in person, by telephone or electronic means such as email in connection with making travel arrangements, describing the products or services of an organization, registering and greeting guests and visitors, making appointments, connecting telephone calls and collecting information from survey respondents or applicants for services.

Travel consultants and clerks provide information about travel destinations, arrange travel itineraries, obtain travel and accommodation reservations and register passengers at check-in and departure.

Clerical Support Workers
Customer Services Clerks
Client Information Workers
Travel Consultants and Clerks

passenger service supervisor
ground attendant supervisor
passenger services supervisor
ground attendant
passenger services agent
meet and assist agent
ground steward
passenger service attendant
ground stewardess
ground steward/ground stewardess

Ground stewards and ground stewardesses assist rail passengers before they board. They check in passengers and also perform customer service duties such as booking train tickets and helping passengers to apply for refunds after a delay or cancellation.


Hosts/hostesses welcome and inform visitors at airports, train stations, hotels, exhibitions fairs, and function events and/or attend to passengers in the mean of transport.


ticket sales agent
ticket reservation agent
ticket agent
ticket booking agent

Ticket sales agents provide initial service to customers, sell travel tickets and fit the reservation offer to customers' queries and needs.


railway transportation sales agent
railway station counter agent
railway sales agent
railway tickets saleswoman
agent for railway ticket sales
counter sales agent
railway station cashier
railway ticket sales representative
railway station agent
railway tickets salesman

Railway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerical duties such as maintaining the daily ticket sales balance sheet. They handle requests for seat reservations and examine diagram charts of each car on train to verify the available space on the specified train.


tourist point information officer
tourist assistant
tourist centre officer
tourist receptionist
tourist information officer
tourist information agent

Tourist information officers provide information and advice to travellers about local attractions, events, travelling and accommodation.


tour operator representative
holiday rep
tour representative
tour rep
holiday representative

Tour operator representatives act on behalf of the tour operator to give practical information, provide assistance, handle services and sell excursions to tourists while at their destinations.


excursion leader
tour escort
travel and tourism tour manager
tour organizer
tour leader
excursion escort

Tour organisers are in charge of managing and supervising the itinerary of a touristic voyage and provide practical information to tourists.


sales agent
reservations agent
travel sales agent
travel agent
travel booking agent

Travel agents design and market travel programme itineraries for potential travellers or visitors.


travel consultant
business travel consultant
tourism promotion agent
business travel advisor
leisure travel consultant
travel advisor

Travel consultants provide customised information and consultation on travel offers, make reservations and sell travel services together with other related services.


Contact centre information clerks provide advice and information to clients, respond to queries regarding a company’s or an organization’s goods, services or policies, and process financial transactions using the telephone or electronic communications media, such as email. They are located in premises that may be remote from clients or other operations of the organizations or companies about whom information is provided.

Clerical Support Workers
Customer Services Clerks
Client Information Workers
Contact Centre Information Clerks

customer contact center information clerk

customer contact centre information clerk

Customer contact centre information clerks provide information to customers via the telephone and other media such as email. They answer inquiries about a company's or oganisation's services, products and policies.


live chat operator
real time chat operator
online chat operator
virtual chat agent
live chat agent
online chat agent
virtual chat operator

Live chat operators respond to answers and requests posed by customers of all nature through online platforms in websites and online assistance services in real time. They are available to provide service through chat platforms and have the ability to solve inquiries of clients via written communication merely.


Telephone switchboard operators operate telephone communications switchboards and consoles to establish telephone connections, receive caller inquiries and service problem reports, and record and relay messages to staff or clients.

Clerical Support Workers
Customer Services Clerks
Client Information Workers
Telephone Switchboard Operators

receptionist telephone operator
communication centre operator
switchboard receptionist
telephone answering service operator
alarm centre dispatcher
telephone operator
switchboard operator
telephone switchboard operator
receptionist

Telephone switchboard operators establish telephone connections by using switchboards and consoles. They also answer customer inquiries and service problem reports.


dispatcher of emergency medical vehicles

dispatcher of emergency medical services

Emergency medical dispatchers respond to urgent calls made to the control center, take information about the emergency situation, the address and other details and dispatch the nearest ambulance or paramedic helicopter.


Hotel receptionists welcome and register guests in hotels and other establishments that provide accommodation services. They assign rooms, issue keys, provide information concerning the services provided, make room reservations, keep a record of rooms available for occupancy and present statements of charges to departing guests and receive payment.

Clerical Support Workers
Customer Services Clerks
Client Information Workers
Hotel Receptionists

reception worker
hotel receptionist
hospitality establishment receptionist
reception assistant
reservations clerk
reception area clerk

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.


camp-site worker
campgrounds operative
camp-site operator
camp-site staff
camping facility worker
camping pitch operative
camping ground operative
countryside operative
camp-site operative

Camping ground operatives perform customer care in a campsite facility and other operational work.


night time customer auditor
night customer care manager
night auditor
overnight customer care manager
overnight auditor

Night auditors oversee night customer care in hospitality establishment and perform a wide variety of activities from front desk to bookkeeping.


Inquiry clerks respond to personal, written, electronic mail, and telephone inquiries and complaints about the organization’s goods, services and policies, provide information and refer people to other sources. They are employed in locations which put them in direct contact with clients or with the production of the goods and services provided.

Clerical Support Workers
Customer Services Clerks
Client Information Workers
Inquiry Clerks

assistant customer service representative

graduate customer service representative

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it.


Receptionists (general) receive and welcome visitors, clients or guests and respond to inquiries and requests including arranging for appointments.

Clerical Support Workers
Customer Services Clerks
Client Information Workers
Receptionists (general)

receiving clerk
secretary
receptionist
company secretary
office receptionist
medical receptionist
receiving secretary
front desk receptionist
head receptionist
front desk agent
corporate receptionist

Receptionists are responsible for the reception area of a business. They answer the phone, greet guests, pass information, respond to inquiries and instruct visitors. They are the first point of contact for clients and customers.


medical institution front line receptionist

Front line medical receptionists greet clients and patients as they arrive at the medical facility and check them in, collect patient notes and make appointments work under the supervision and direction of healthcare institution manager.


veterinary practice administration officer

Veterinary receptionists provide reception and office/administrative support in a veterinary practice, scheduling appointments and receiving clients, sale and advice on animal related products, in accordance with national legislation.


Survey and market research interviewers interview people and record their responses to survey and market research questions on a range of topics.

Clerical Support Workers
Customer Services Clerks
Client Information Workers
Survey and Market Research Interviewers

market research interviewer
research interviewer
market research analyst
survey interviewer
public opinion researcher
market research representative
marketing recruiter
mystery shopper
phone interviewer

Market research interviewers strive to collect information on the perceptions, opinions, and preferences of customers in relation to commercial products or services. They use interview techniques to draw as much information as possible by contacting people via telephone calls, by approaching them face-to-face or by by virtual means. They pass this information to experts for drawing analysis.


commercial census taker
survey enumerator
census official
census interviewer
census worker
enumerator
street surveyor
census clerk
census taker

Survey enumerators perform interviews and fill in forms in order to collect the data provided by interviewees. They can collect information by phone, mail, personal visits or on the street. They conduct and help the interviewees administer the information that the interviewer is interested in having, usually related to demographic information for governmental statistical purposes.


Client Information Workers Not Elsewhere Classified

This unit group includes client information workers not included elsewhere in Minor Group 422: Client information workers. For instance, it includes workers who obtain and process information from clients needed to determine eligibility for services.

call centre contact tracing representative

Contact tracing agents assess the exposure of individuals to infectious diseases, advise them and their contacts about measures to contain the spread of the illnesses and follow up with them on a regular basis. They use texting, emailing or calling people who test positive to inquire about the persons with whom they have had contact with. Contact tracing agents can also do field visits, to check physically if people are respecting the measures of self-isolation or quarantine, as recommended by the authorities.


hotel concierge
concierge
guest services manager
guest concierge
guest assistance manager

Hotel concierges provide information to customers, assist guests with various tasks such as making restaurant reservations, recommending entertainment highlights, booking transportation (limousines, airplanes, boats, etc.) and other services, procurement of tickets to special events, and assisting with various travel arrangements and tours of local attractions.


Numerical and material recording clerks obtain, compile and compute accounting, bookkeeping, statistical, financial, and other numerical data, and take charge of cash transactions incidental to business matters. Some occupations classified here keep records of goods produced, purchased, stocked, dispatched, and of materials needed at specified production dates, or keep records of operational aspects and coordinate the timing of passenger and freight transport. Competent performance in most occupations in this sub-major group requires skills at the second ISCO skill level.

Numerical clerks obtain, compile and compute accounting, bookkeeping, statistical, financial, and other numerical data, and take charge of cash transactions incidental to business matters.

Accounting and bookkeeping clerks compute, classify and record numerical data to keep financial records complete. They perform any combination of routine calculating, posting and verifying duties to obtain primary financial data for use in maintaining accounting records.

Clerical Support Workers
Numerical and Material Recording Clerks
Numerical Clerks
Accounting and Bookkeeping Clerks

financial clerk
account receivable clerk
accounts receivables clerk
invoice clerk
accounting officer
financial administration clerk
posting clerk
billing clerk
accounts payable officer

Billing clerks create credit memos, invoices and monthly customer statements and issue them to customers by all necessary means. They update customer files accordingly.


registered sales assistant
sales clerical assistant
sales associate
sales accounts clerk
salesclerk
accounts assistant
sales operations assistant
sales officer
group sales assistant
sales support assistant

Sales support assistants perform a variety of general sales support tasks, such as supporting the development of sales plans, managing clerical activities of sales efforts, verifying client invoices and other accounting documents or records, compiling data, and preparing reports for other company departments.


Statistical, Finance and Insurance Clerks

Statistical, finance and insurance clerks obtain, compile and compute statistical or actuarial data or perform clerical tasks relating to the transactions of insurance establishments, banks and other financial establishments.

account audit clerk
auditing clerk
night audit clerk
audit office worker
account audit officer
audit clerk
audit control clerk
audit technician

Auditing clerks collect and examine financial data, such as inventory transactions, for organisations and companies and ensure they are accurate, properly maintained, and that they add up. They review and evaluate the numbers in databases and documents and consult and assist the source of the transaction if necessary, which includes accountants, managers or other clerks.


back office clerk
back office specialist
financial office specialist
back office administrator
back office officer

Back office specialists perform operations of administrative and organisational nature in a financial company, in support of the front office. They process administration, take care of financial transactions, manage data and company documents and perform supportive tasks and other diverse back office operations in coordination with other parts of the company.


financial markets back office administrator

Financial markets back office administrators perform administrative tasks for all the transactions registered in the trading room. They process transactions involving securities, derivatives, foreign exchange, commodities, and manage the clearing and settling of trades.


foreign exchange teller
foreign exchange office clerk
bank foreign exchange cashier
foreign exchange clerk
bank foreign exchange office clerk
forex cashier
money exchanger
foreign exchange cashier

Foreign exchange cashiers process cash transactions from clients in national and foreign currencies. They provide information on the conditions and exchange rates for buying and selling foreign currencies, make deposits of money, record all foreign exchange transactions and check for money validity.


insurance administration clerk
insurance management assistant
insurance clerk
insurance accounts clerk
insurance office clerk
insurance assistant
indemnity administrator
insurance officer
insurance agent
personal lines insurance clerk
insurance reconciliation clerk

Insurance clerks perform general clerical and administrative duties in an insurance company, other service institution, for a self-employed insurance agent or broker or for a government institution. They offer assistance and provide information about insurances to customers and they manage the paperwork of insurance agreements.


investment administrator
investment clerk
investment secretary
investment assistant

Investment clerks assist with the administration of investments such as stocks, bonds or other securities and perform general clerical duties in the investment sector of a financial company.


property assistant
real estate clerk
real estate agent assistant
viewing and sales assistant
property clerk
real estate assistant

Property assistants perform several duties including administrative tasks in the real estate sector. They provide clients with financial information about properties and advise them, they schedule appointments and organise property viewings, they prepare contracts and assist in property valuation.


tax collection clerk
tax revenue officer
tax compliance officer
tax collection assistant
tax collection officer
fiscal clerk
tax clerk

Tax clerks collect financial information in order to prepare accounting and tax documents. They also perform clerical duties.


Payroll clerks collect, verify and process payroll information and compute pay and benefit entitlements for employees within a department, company or other establishment.

Clerical Support Workers
Numerical and Material Recording Clerks
Numerical Clerks
Payroll Clerks

payroll bookeeper
payroll administrator
personnel and payroll technician
payroll and benefits clerk
payroll accounting clerk
payroll technician
payroll clerk
payroll officer
payroll accounts clerk
wages clerk

Payroll clerks manage the time sheets and pay checks of the employees and ensure the accuracy and correctness of the information. They check overtime, sick days and vacations and distribute the pay checks.


Material recording and transport clerks keep records of goods produced, purchased, stocked and dispatched, and of materials needed at specified production dates, or keep records of operational aspects and coordinate the timing of passenger and freight transport.

Stock clerks maintain records of goods produced and production materials received, weighed, issued, dispatched or put into stock.

Clerical Support Workers
Numerical and Material Recording Clerks
Material Recording and Transport Clerks
Stock Clerks

store coordinator
inventory coordinator
inventory supervisor
inventory associate
inventory control supervisor
stock coordinator
warehouse coordinator
inventory taker
inventory specialist
stockroom coordinator
inventory administrator
warehouse specialist
inventory controller

Inventory coordinators keep track of products stored in warehouses for transport to stores, wholesalers and individual customers. They inspect the inventory and maintain paperwork and documents.


footwear factory warehouse operator
footwear factory warehouse worker
footwear warehouse operator

Footwear factory warehouse operators are in charge of storing the raw and subsidiaries materials, the working devices and the components for footwear production. They ensure that all the components necessary for the production of shoes are ready to use in the production chain by classifying and registering the purchased components, forecasting purchases and distributing them across different departments.


warehouse operator for leather goods
warehouse responsible
leather goods warehouse operator

Leather goods warehouse operators are in charge of the warehouse of leather, components, other materials and production devises. They classify and register the purchased raw materials and components, forecast purchases and distribute them across different departments. They ensure that all the necessary raw materials and components for the production are ready to be used and to be placed in the production chain.


raw materials reception operative
raw materials reception worker
raw materials worker
raw material reception operator
raw material processing operator

Raw material reception operators operate and maintain tools and equipment to ensure that qualitative and quantitative requirements in the reception of the raw material are met. They use equipment to evaluate products such as grains, potatoes, cassava root, etc. They store and distribute products to the different processing factory units.