The full dataset viewer is not available (click to read why). Only showing a preview of the rows.
The dataset generation failed because of a cast error
Error code:   DatasetGenerationCastError
Exception:    DatasetGenerationCastError
Message:      An error occurred while generating the dataset

All the data files must have the same columns, but at some point there are 2 new columns ({'Keyword (grouped)', 'Keyword-in-context (750 characters before and after Keyword)'}) and 2 missing columns ({'Nome do Arquivo', 'Trecho (300 caracteres antes e depois da Keyword)'}).

This happened while the csv dataset builder was generating data using

hf://datasets/exo-is/social-reporting-on-listed-companies/social_keywords.csv (at revision 6298455a29845afd08db9bfbd4874e86d826e3a0)

Please either edit the data files to have matching columns, or separate them into different configurations (see docs at https://hf.co/docs/hub/datasets-manual-configuration#multiple-configurations)
Traceback:    Traceback (most recent call last):
                File "/src/services/worker/.venv/lib/python3.9/site-packages/datasets/builder.py", line 2013, in _prepare_split_single
                  writer.write_table(table)
                File "/src/services/worker/.venv/lib/python3.9/site-packages/datasets/arrow_writer.py", line 585, in write_table
                  pa_table = table_cast(pa_table, self._schema)
                File "/src/services/worker/.venv/lib/python3.9/site-packages/datasets/table.py", line 2302, in table_cast
                  return cast_table_to_schema(table, schema)
                File "/src/services/worker/.venv/lib/python3.9/site-packages/datasets/table.py", line 2256, in cast_table_to_schema
                  raise CastError(
              datasets.table.CastError: Couldn't cast
              Keyword (grouped): string
              Keyword-in-context (750 characters before and after Keyword): string
              -- schema metadata --
              pandas: '{"index_columns": [{"kind": "range", "name": null, "start": 0, "' + 617
              to
              {'Nome do Arquivo': Value(dtype='string', id=None), 'Trecho (300 caracteres antes e depois da Keyword)': Value(dtype='string', id=None)}
              because column names don't match
              
              During handling of the above exception, another exception occurred:
              
              Traceback (most recent call last):
                File "/src/services/worker/src/worker/job_runners/config/parquet_and_info.py", line 1396, in compute_config_parquet_and_info_response
                  parquet_operations = convert_to_parquet(builder)
                File "/src/services/worker/src/worker/job_runners/config/parquet_and_info.py", line 1045, in convert_to_parquet
                  builder.download_and_prepare(
                File "/src/services/worker/.venv/lib/python3.9/site-packages/datasets/builder.py", line 1029, in download_and_prepare
                  self._download_and_prepare(
                File "/src/services/worker/.venv/lib/python3.9/site-packages/datasets/builder.py", line 1124, in _download_and_prepare
                  self._prepare_split(split_generator, **prepare_split_kwargs)
                File "/src/services/worker/.venv/lib/python3.9/site-packages/datasets/builder.py", line 1884, in _prepare_split
                  for job_id, done, content in self._prepare_split_single(
                File "/src/services/worker/.venv/lib/python3.9/site-packages/datasets/builder.py", line 2015, in _prepare_split_single
                  raise DatasetGenerationCastError.from_cast_error(
              datasets.exceptions.DatasetGenerationCastError: An error occurred while generating the dataset
              
              All the data files must have the same columns, but at some point there are 2 new columns ({'Keyword (grouped)', 'Keyword-in-context (750 characters before and after Keyword)'}) and 2 missing columns ({'Nome do Arquivo', 'Trecho (300 caracteres antes e depois da Keyword)'}).
              
              This happened while the csv dataset builder was generating data using
              
              hf://datasets/exo-is/social-reporting-on-listed-companies/social_keywords.csv (at revision 6298455a29845afd08db9bfbd4874e86d826e3a0)
              
              Please either edit the data files to have matching columns, or separate them into different configurations (see docs at https://hf.co/docs/hub/datasets-manual-configuration#multiple-configurations)

Need help to make the dataset viewer work? Make sure to review how to configure the dataset viewer, and open a discussion for direct support.

Nome do Arquivo
string
Trecho (300 caracteres antes e depois da Keyword)
string
2020-ESG-Report-cintas.txt
ee biometric screening, annual free flu Safety and Health Administration (OSHA). Safety Certification. In addition, every T.H Chan School of Public Health safety shots, tobacco cessation sessions and an Employee‑partners, contractors, vendors manager attends OSHA’s 10‑hour Safety and health curriculum. employee‑partner assistance program, and visitors are all covered by the system, which offers advice on mental health, legal which focuses on hazard prevention, training, and financial issues. #1 management commitment and worker
2020-ESG-Report-cintas.txt
cognized Statistics averages for their respective industries. In VPP, risk management and/or management system standards/ management, labor and OSHA work cooperatively and guidelines and, if so, a list of the standards/guidelines. proactively to prevent fatalities, injuries and illnesses b. A description of the scope of workers, activities, and through a system focused on hazard prevention and workplaces covered by the occupational health and control; worksite analysis; training; and management safety management system, and an explanation of commitment and worker involvement. Every three to five
2020-ESG-Report-cintas.txt
properly). Quarterly, we conduct corporate safety evaluations. Corporate Safety and Health (S&H) employee- partners perform routine assessments within Cintas locations to assure safe operation and work with the location on safety action items. Annually, we complete S&H risk assessments. Corporate S&H employee-partners conduct annual reviews of Cintas operations, including a review of safety programs and Cintas safety initiatives, the results of which are incorporated into our Safety Scorecard. 403-4 Worker participation, The reporting organization shall report the following Every employee-partner is engaged in continuously
2020-ESG-Report-cintas.txt
Safety Scorecard. 403-4 Worker participation, The reporting organization shall report the following Every employee-partner is engaged in continuously consultation, and information for employees and for workers who are not improving safety. More than 45 of our employee-partners communication on employees but whose work and/or workplace is are designated as OSHA Special Government Employees occupational health controlled by the organization: (SGEs) — with the responsibility of mentoring companies and safety a. A description of the processes for worker participation in safety and health.
2020-ESG-Report-cintas.txt
in the development, implementation, Cintas participates and partners with OSHA’s VPP program and evaluation of the occupational health and safety to evaluate and assess our Safety and Health management management system, and for providing access to and system for effectiveness. Through this partnership, communicating relevant information on occupational employee-partners receive safety training covering more health and safety to workers. than 30 topics each year. Managers are required to attend b. Where formal joint management–worker health and
2020-ESG-Report-cintas.txt
4GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 403: Occupational We’re engaged in continuously improving safety and health and safety health through our SICs, defining strategies and leading continued effective change. SICs have been established at every operation and typically meet on a monthly basis. The committees make recommendations directly to the operation’s General Manager who has decision-making authority. 403-5 Worker training on The reporting organization shall report the following Cintas employee-partners receive safety training covering
2020-ESG-Report-cintas.txt
of the Harvard T.H. Chan School of Public Health safety and health curriculum. Maintenance Safety Certification: All of our maintenance employee-partners must successfully complete this certification — arming them with the knowledge they need to consistently act with safety in mind. For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 25GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 403: Occupational 403-6 Promotion of worker The reporting organization shall report the following Cintas provides multiple medical insurance plans for its
2020-ESG-Report-cintas.txt
ermined; ii. which of these hazards have caused or contributed to high-consequence injuries during the reporting period; iii. actions taken or underway to eliminate these hazards and minimize risks using the hierarchy of controls. d. Any actions taken or underway to eliminate other work-related hazards and minimize risks using the hierarchy of controls. e. Whether the rates have been calculated based on 200,000 or 1,000,000 hours worked. f. Whether and, if so, why any workers have been excluded from this disclosure, including the types of worker excluded.
2020-ESG-Report-cintas.txt
000 hours worked. f. Whether and, if so, why any workers have been excluded from this disclosure, including the types of worker excluded. g. Any contextual information necessary to understand how the data have been compiled, such as any standards, methodologies, and assumptions used. For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 27GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 403: Occupational 403-10 Worker-related ill health The reporting organization shall report the following All incidents are investigated and recorded, tracking
2020-ESG-Report-cintas.txt
ped a b. For all workers who are not employees but whose work Preparedness Plan in response to the COVID-19 and/or workplace is controlled by the organization: pandemic. All Cintas employee-partners (managers and i. The number of fatalities as a result of work-related frontline) are responsible for implementing and ill health; complying with this plan. Per the guidance outlined in ii. The number of cases of recordable work-related OSHA publications – Guidance on Preparing Workplaces ill health; for COVID-19 and Prevent Worker Exposure to
2020-ESG-Report-cintas.txt
d to implemented and enforces controls to prevent exposure cases of ill health during the reporting period; that meet or exceed those outlined for medium iii. actions taken or underway to eliminate these hazards exposure risk, including engineering controls where and minimize risks using the hierarchy of controls. feasible, social distancing, and appropriate PPE, d. Whether and, if so, why any workers have been hygiene and cleaning supplies. excluded from this disclosure, including the types of worker excluded.
2020-ESG-Report-cintas.txt
WE’RE ™ READY CINTAS 2020 ESG REPORTWelcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity WELCOME This report is for the fiscal year Our company is dedicated June 1, 2019 to May 31, 2020. to operating to the highest to our 2020 Environmental, Social and Governance (ESG) ethical and safety standards, creating a diverse and Report, in which we share our ESG performance with inclusive workplace, investors, employee-partners, customers, communities,
2020-ESG-Report-cintas.txt
tecting supply chain workers’ rights not in use, are re‑stocked for future and sourcing responsibly. customers to maximize their lifespan. Our Key facts lasting commitment to the environment • Governance, Ethics and Integrity (p.8) $7.09 billion and our communities is evident from our Doing business in an honest, professional processes and innovation, which ensure our and ethical way. revenues rental facilities are operating efficiently. Our positive discontent drives us to do WHAT’S NEXT? 7.2% what is best for our employee‑partners, In 2021, we aim to expand our ESG
2020-ESG-Report-cintas.txt
mpact for our own people, as well as supporting good causes and lending neighbors a helping hand. RESPONDING TO COVID-19 DIVERSITY AND INCLUSION COMMUNITY ENGAGEMENT Using our Preparedness Plan, we Supporting diversity and equality at Cintas We’re proud to partner with leading implemented controls including physical means fostering a respectful, creative, not‑for‑profit community organizations barriers, social distancing, appropriate productive environment where every to make a positive impact. Personal Protective Equipment (PPE), and employee‑partner can reach their full
2020-ESG-Report-cintas.txt
means fostering a respectful, creative, not‑for‑profit community organizations barriers, social distancing, appropriate productive environment where every to make a positive impact. Personal Protective Equipment (PPE), and employee‑partner can reach their full We created our Clothe the Kids campaign additional hygiene and cleaning regimes. potential — regardless of gender, ethnicity, with Matthew 25: Ministries, a humanitarian Keeping people safe remains our top nationality, disability or age. aid organization. Since 2003, our employee‑
2020-ESG-Report-cintas.txt
ositive impact. Personal Protective Equipment (PPE), and employee‑partner can reach their full We created our Clothe the Kids campaign additional hygiene and cleaning regimes. potential — regardless of gender, ethnicity, with Matthew 25: Ministries, a humanitarian Keeping people safe remains our top nationality, disability or age. aid organization. Since 2003, our employee‑ priority. Thanks to the diligence and In 2020, Cintas was again included on the partners have provided more than 3 million flexibility of our employee‑partners, we
2020-ESG-Report-cintas.txt
ry‑Friendly® Employers list, earning a articles of clothing for disadvantaged children also continue to focus on providing This year, we celebrated the first “Better for Veterans” designation, and was and contributed thousands of volunteer hours. essential products and services to our anniversary of the Cintas Partner also named to the 2020 Disability Equality customers, from cleaning supplies, Our collaboration with the American Assistance Fund, created to provide Index® “Best Places to Work.” disinfectant services, hand sanitizer to Heart Association dates back to 2005. financial assistance to employee‑partners
2020-ESG-Report-cintas.txt
g This year, we celebrated the first “Better for Veterans” designation, and was and contributed thousands of volunteer hours. essential products and services to our anniversary of the Cintas Partner also named to the 2020 Disability Equality customers, from cleaning supplies, Our collaboration with the American Assistance Fund, created to provide Index® “Best Places to Work.” disinfectant services, hand sanitizer to Heart Association dates back to 2005. financial assistance to employee‑partners scrubs, face masks and face shields. Our four Employee‑Partner Business Since 2016, we have trained more than who have been negatively affected by
2020-ESG-Report-cintas.txt
partners scrubs, face masks and face shields. Our four Employee‑Partner Business Since 2016, we have trained more than who have been negatively affected by Resource Groups — focused on women, 714,000 customers on lifesaving CPR and natural disasters. The fund began with African American, Hispanic and Latin first aid. We have also committed to raise $500,000 seed money from the company. American, and military and veteran $100,000 every year through heart walks In FY21 the company is committed to employee‑partners — provide platforms and runs. By forming and sponsoring Relay donating $2,000,000 to the fund.
2020-ESG-Report-cintas.txt
t talent for our leadership Our First Aid & Safety Division has started face masks and other safety pipeline, and we monitor representation a multiyear program with the American supplies donated to various across manager and board positions. Diabetes Association. In FY ‘20, we gave $490,059 schools/organizations containing Cintas First Aid Cabinets to 68 youth and treating COVID-19 camps in 28 U.S. states, reaching more than 7,500 young people with type 1 or type 2 raised for the American Heart diabetes or prediabetes. Association through employee-
2020-ESG-Report-cintas.txt
eshwater. We have also to local water bodies installed water reclamation and reuse 3 The rest is reused or discharged systems across many of our facilities. * Home laundry calculations are based Learn more about our social responsibility efforts at CintasCares.com. on WSI (Washing Systems LLC) studies 5Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity WE’RE INSPIRED TO CONTINUE MEETING THE HIGHEST STANDARDS Guided by our Safety Vision, we want every site to be injury-free, every employee-partner
2020-ESG-Report-cintas.txt
ems LLC) studies 5Welcome Our Positive Impact in 2020 Energy and Emissions Water Safety and Health Sustainable Supply Chain Governance, Ethics and Integrity WE’RE INSPIRED TO CONTINUE MEETING THE HIGHEST STANDARDS Guided by our Safety Vision, we want every site to be injury-free, every employee-partner to help improve safety and Cintas to be known as a global leader in safety and health. MANAGING SAFETY AND HEALTH SAFETY AND HEALTH TRAINING Improvement course and each member HEALTH AND WELLNESS To enforce internationally recognized Every year, our employee‑partners receive of our Senior Management team takes the Our long‑running Live Well program
2020-ESG-Report-cintas.txt
y WE’RE INSPIRED TO CONTINUE MEETING THE HIGHEST STANDARDS Guided by our Safety Vision, we want every site to be injury-free, every employee-partner to help improve safety and Cintas to be known as a global leader in safety and health. MANAGING SAFETY AND HEALTH SAFETY AND HEALTH TRAINING Improvement course and each member HEALTH AND WELLNESS To enforce internationally recognized Every year, our employee‑partners receive of our Senior Management team takes the Our long‑running Live Well program standards, we have implemented an online, on‑the‑job and classroom training Management and Leadership Skills for supports employee‑partners on their
2020-ESG-Report-cintas.txt
artners on their occupational health and safety management on 30 safety topics — and all maintenance Environmental Health and Safety health and wellness journeys. We provide system in accordance with the Occupational staff must complete the Maintenance Professionals Course, part of the Harvard free biometric screening, annual free flu Safety and Health Administration (OSHA). Safety Certification. In addition, every T.H Chan School of Public Health safety shots, tobacco cessation sessions and an Employee‑partners, contractors, vendors manager attends OSHA’s 10‑hour Safety and health curriculum. employee‑partner assistance program,
2020-ESG-Report-cintas.txt
School of Public Health safety shots, tobacco cessation sessions and an Employee‑partners, contractors, vendors manager attends OSHA’s 10‑hour Safety and health curriculum. employee‑partner assistance program, and visitors are all covered by the system, which offers advice on mental health, legal which focuses on hazard prevention, training, and financial issues. #1 management commitment and worker The Live Well program includes involvement. We’re also engaged in free flu shots on location for continuously improving performance Cintas has a strong all employee-partners
2020-ESG-Report-cintas.txt
ealth Sustainable Supply Chain Governance, Ethics and Integrity WE’RE DEDICATED TO MAINTAINING AN ETHICAL SUPPLY CHAIN We require our vendors and contractors to conduct business in an ethical and moral manner, both domestically and internationally. MANAGING HUMAN RIGHTS HUMAN RIGHTS TRAINING Using real‑life scenarios and referencing ASSESSING NEW SUPPLIERS AND LABOR RIGHTS IMPACTS Cintas conducts training to ensure that current global regulations, the TRACE Our purchasing agreements require all We have zero tolerance of all forms of employee‑partners and others with direct e‑learning course outlines the requirements suppliers and contractors to comply with
2020-ESG-Report-cintas.txt
beliefs, values and reflects our governing body in our organization. ethics and values, including honesty and company’s commitment to Our Board is made up of eight members integrity, hard work, trust and respect, as ethical business practices (six male and two female) and all senior well as defining a common language and and regulatory compliance leaders report to our CEO, Scott Farmer, customs. All management trainees and who is also Chairman of the Board. manager‑level hires undergo Corporate Culture training. Employee‑partners
2020-ESG-Report-cintas.txt
ponsibility for them. Compensation Committee — to address R EPORTING CONCERNS representative or the Compliance key issues in greater detail. We are committed to complying with all Department, or call the Cintas Direct Line, a applicable laws and regulations, and to dedicated, 24/7 toll‑free phone line operated Our Corporate Culture spans our reporting situations or issues that are in by an independent third party. violation of the law, company policy or our beliefs, ethics and values, including core principles. Employee‑partners have
2020-ESG-Report-cintas.txt
dimensions are respectively navigated and embraced over time, and to ensure that the interests of stakeholders, including shareholders, are protected. The individuals and structures governing organizations have significant influence on the quality of oversight and the decisions made. 102-21 Consulting stakeholders a. Processes for consultation between stakeholders Proxy Statement, pp. 6 and 39 on economic, and the highest governance body on economic, Cintas customer service line (800) 246-8271 environmental, environmental, and social topics. Cintas direct line for employee-partners (800) 292-9480
2020-ESG-Report-cintas.txt
nual total compensation for the organization’s highest-paid compensation ratio individual in each country of significant operations to the median percentage increase in annual total compensation for all employees (excluding the highest-paid individual) in the same country. 102-4 Location of operations a. Number of countries where the organization operates, Form 10-K, p. 3 and the names of countries where it has significant operations and/or that are relevant to the topics covered in the report. Stakeholder 102-40 List of stakeholder groups a. A list of stakeholder groups engaged by the Customers, investors, employee-partners,
2020-ESG-Report-cintas.txt
e highest-paid individual) in the same country. 102-4 Location of operations a. Number of countries where the organization operates, Form 10-K, p. 3 and the names of countries where it has significant operations and/or that are relevant to the topics covered in the report. Stakeholder 102-40 List of stakeholder groups a. A list of stakeholder groups engaged by the Customers, investors, employee-partners, engagement organization. communities, suppliers, and environmental and regulatory agencies. 102-41 Collective bargaining a. Percentage of total employees covered by collective Approximately 2.8% or 1,120 unionized employee-
2020-ESG-Report-cintas.txt
Form 10-K, p. 3 and the names of countries where it has significant operations and/or that are relevant to the topics covered in the report. Stakeholder 102-40 List of stakeholder groups a. A list of stakeholder groups engaged by the Customers, investors, employee-partners, engagement organization. communities, suppliers, and environmental and regulatory agencies. 102-41 Collective bargaining a. Percentage of total employees covered by collective Approximately 2.8% or 1,120 unionized employee- agreements bargaining agreements. partners out of 40,000 employee-partners are covered
2020-ESG-Report-cintas.txt
al number of employees; ii. total number of operations; iii. net sales (for private sector organizations) or net revenues (for public sector organizations); iv. total capitalization (for private sector organizations) broken down in terms of debt and equity; v. quantity of products or services provided. For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 7GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics ECONOMIC GRI 201: Economic 201-3 Defined benefit plan a. If the plan’s liabilities are met by the organization’s Cintas offers all non-union employee-partners within
2020-ESG-Report-cintas.txt
provided. For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 7GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics ECONOMIC GRI 201: Economic 201-3 Defined benefit plan a. If the plan’s liabilities are met by the organization’s Cintas offers all non-union employee-partners within performance obligations and other general resources, the estimated value of those the U.S. a retirement plan, The Cintas Partners’ Plan, retirement plans liabilities. that comprises a 401(k), profit sharing and employee
2020-ESG-Report-cintas.txt
ance obligations and other general resources, the estimated value of those the U.S. a retirement plan, The Cintas Partners’ Plan, retirement plans liabilities. that comprises a 401(k), profit sharing and employee b. If a separate fund exists to pay the plan’s pension stock ownership plan. We do not have a defined benefit liabilities: plan for this population. The company makes an annual i. the extent to which the scheme’s liabilities are contribution each year to the Partners’ Plan for eligible estimated to be covered by the assets that have been employee-partners. The contribution varies each year.
2020-ESG-Report-cintas.txt
ble estimated to be covered by the assets that have been employee-partners. The contribution varies each year. set aside to meet them; Form 10-K, p. 58 ii. the basis on which that estimate has been arrived at; Form 5500 iii. when that estimate was made. c. If a fund set up to pay the plan’s pension liabilities is not fully covered, explain the strategy, if any, adopted by the employer to work towards full coverage, and the timescale, if any, by which the employer hopes to achieve full coverage. d. Percentage of salary contributed by employee
2020-ESG-Report-cintas.txt
We conduct an annual evaluation of our hourly presence level wage by gender compensated based on wages subject to minimum wage production wage scales. We look at where production compared to local rules, report the relevant ratio of the entry level wage by wage scales are compared to not only the market data minimum wage gender at significant locations of operation to the but also the minimum wage rates in all state and local minimum wage. jurisdictions in which we are located. We then evaluate b. When a significant proportion of other workers all employee-partners hourly rates to ensure they are
2020-ESG-Report-cintas.txt
anti-corruption policies governance body members and employees, all of whom continued corruption policies and procedures have been communicated to, broken receive training on the subject. They are not specifically and procedures down by region. communicated to other board members. Global b. Total number and percentage of employees that the Sanctions Compliance ensures that the appropriate organization’s anti-corruption policies and procedures vendors are aware of Cintas’ policies. As necessary, have been communicated to, broken down by employee suppliers are compliant with Cintas’ policies or provide
2020-ESG-Report-cintas.txt
anization’s anti-corruption policies and procedures have been communicated to, broken down by type of business partner and region. Describe if the organization’s anti-corruption policies and procedures have been communicated to any other persons or organizations. d. Total number and percentage of governance body members that have received training on anti-corruption, broken down by region. e. Total number and percentage of employees that have received training on anti-corruption, broken down by employee category and region.
2020-ESG-Report-cintas.txt
ether CO2, CH4, from FY ‘19. When factoring in CO2e intensity metrics N2O, HFCs, PFCs, SF6, NF3, or all. per CWt, GHG emissions were reduced by 98,348,963 lbs c. Base year or baseline, including the rationale for CO2e, while poundage increased 2.8% in FY ‘20 choosing it. compared to FY ‘19. d. Scopes in which reductions took place; whether direct (Scope 1), energy indirect (Scope 2), and/or other indirect (Scope 3). e. Standards, methodologies, assumptions, and/or calculation tools used. SOCIAL GRI 401: Employment 401-1 New employee hires and a. Total number and rate of new employee hires during See GRI 401-1 Appendix
2020-ESG-Report-cintas.txt
s were reduced by 98,348,963 lbs c. Base year or baseline, including the rationale for CO2e, while poundage increased 2.8% in FY ‘20 choosing it. compared to FY ‘19. d. Scopes in which reductions took place; whether direct (Scope 1), energy indirect (Scope 2), and/or other indirect (Scope 3). e. Standards, methodologies, assumptions, and/or calculation tools used. SOCIAL GRI 401: Employment 401-1 New employee hires and a. Total number and rate of new employee hires during See GRI 401-1 Appendix employee turnover the reporting period, by age group, gender and region.
2020-ESG-Report-cintas.txt
rationale for CO2e, while poundage increased 2.8% in FY ‘20 choosing it. compared to FY ‘19. d. Scopes in which reductions took place; whether direct (Scope 1), energy indirect (Scope 2), and/or other indirect (Scope 3). e. Standards, methodologies, assumptions, and/or calculation tools used. SOCIAL GRI 401: Employment 401-1 New employee hires and a. Total number and rate of new employee hires during See GRI 401-1 Appendix employee turnover the reporting period, by age group, gender and region. b. Total number and rate of employee turnover during
2020-ESG-Report-cintas.txt
processes for workers to remove themselves from work situations that they At the request of the Honduran government, we helped believe could cause injury or ill health, and an explanation establish a standard for safety and health — and we of how workers are protected against reprisals. became the first workplace in Honduras to receive the d. A description of the processes used to investigate “Safe Company with Safe Work” designation. work-related incidents, including the processes to identify Cintas location employee-partners complete evaluations
2020-ESG-Report-cintas.txt
visit the GRI website: globalreporting.org. 22GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 403: Occupational The CSOP is an observation of any partner by a member of health and safety leadership, SIC member or frontline partner. The CSOP is continued there to identify any behaviors that require additional coaching (i.e., improving posture, lifting, pushing material properly). Quarterly, we conduct corporate safety evaluations. Corporate Safety and Health (S&H) employee-
2020-ESG-Report-cintas.txt
n of any partner by a member of health and safety leadership, SIC member or frontline partner. The CSOP is continued there to identify any behaviors that require additional coaching (i.e., improving posture, lifting, pushing material properly). Quarterly, we conduct corporate safety evaluations. Corporate Safety and Health (S&H) employee- partners perform routine assessments within Cintas locations to assure safe operation and work with the location on safety action items. Annually, we complete S&H risk assessments. Corporate S&H employee-partners
2020-ESG-Report-cintas.txt
properly). Quarterly, we conduct corporate safety evaluations. Corporate Safety and Health (S&H) employee- partners perform routine assessments within Cintas locations to assure safe operation and work with the location on safety action items. Annually, we complete S&H risk assessments. Corporate S&H employee-partners conduct annual reviews of Cintas operations, including a review of safety programs and Cintas safety initiatives, the results of which are incorporated into our Safety Scorecard. 403-4 Worker participation, The reporting organization shall report the following Every employee-partner is engaged in continuously
2020-ESG-Report-cintas.txt
assessments within Cintas locations to assure safe operation and work with the location on safety action items. Annually, we complete S&H risk assessments. Corporate S&H employee-partners conduct annual reviews of Cintas operations, including a review of safety programs and Cintas safety initiatives, the results of which are incorporated into our Safety Scorecard. 403-4 Worker participation, The reporting organization shall report the following Every employee-partner is engaged in continuously consultation, and information for employees and for workers who are not improving safety. More than 45 of our employee-partners
2020-ESG-Report-cintas.txt
ponsibility of mentoring companies and safety a. A description of the processes for worker participation in safety and health. and consultation in the development, implementation, Cintas participates and partners with OSHA’s VPP program and evaluation of the occupational health and safety to evaluate and assess our Safety and Health management management system, and for providing access to and system for effectiveness. Through this partnership, communicating relevant information on occupational employee-partners receive safety training covering more
2020-ESG-Report-cintas.txt
re formal joint management–worker health and OSHA’s 10-hour Safety Improvement course. Senior safety committees exist, a description of their management team members are required to take this responsibilities, meeting frequency, decision-making comprehensive overview of proven principles, which are authority, and whether and, if so, why any workers are not featured as part of the Harvard T.H. Chan School of Public represented by these committees. Health safety and health curriculum. Maintenance employee-partners must successfully complete
2020-ESG-Report-cintas.txt
ting frequency, decision-making comprehensive overview of proven principles, which are authority, and whether and, if so, why any workers are not featured as part of the Harvard T.H. Chan School of Public represented by these committees. Health safety and health curriculum. Maintenance employee-partners must successfully complete Maintenance Safety Certification — arming them with the knowledge they need to consistently act with safety in mind. Transformational safety processes seek to actively involve our employee-partners. Employee-partners are
2020-ESG-Report-cintas.txt
nd implement solutions for safer job performance. Continued on next page For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 23GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 403: Occupational An abridged description of the Safety and Improvement health and safety Committee (SIC) follows. SIC Composition: Each Cintas continued Rental operation will have a SIC comprising appointed employee-partners from various departments and work
2020-ESG-Report-cintas.txt
NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 403: Occupational An abridged description of the Safety and Improvement health and safety Committee (SIC) follows. SIC Composition: Each Cintas continued Rental operation will have a SIC comprising appointed employee-partners from various departments and work areas in the facility. To preserve committee tenure, continuity and effectiveness, members should serve a term of at least one year, and whenever possible, multiple employee-partners should not be changed out
2020-ESG-Report-cintas.txt
4GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 403: Occupational We’re engaged in continuously improving safety and health and safety health through our SICs, defining strategies and leading continued effective change. SICs have been established at every operation and typically meet on a monthly basis. The committees make recommendations directly to the operation’s General Manager who has decision-making authority. 403-5 Worker training on The reporting organization shall report the following Cintas employee-partners receive safety training covering
2020-ESG-Report-cintas.txt
ific work-related hazards, All Cintas managers are required to attend OSHA’s hazardous activities, or hazardous situations. 10-hour Safety Improvement course. Management Safety Leadership Skills Course: Our passion for safety starts from the top. All members of our Senior Management team are required to take this comprehensive overview of proven principles, which are featured as part of the Harvard T.H. Chan School of Public Health safety and health curriculum. Maintenance Safety Certification: All of our maintenance employee-partners must
2020-ESG-Report-cintas.txt
successfully complete this certification — arming them with the knowledge they need to consistently act with safety in mind. For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 25GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 403: Occupational 403-6 Promotion of worker The reporting organization shall report the following Cintas provides multiple medical insurance plans for its health and safety health information for employees and for workers who are not employee-partners, along with dental and vision
2020-ESG-Report-cintas.txt
NDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 403: Occupational 403-6 Promotion of worker The reporting organization shall report the following Cintas provides multiple medical insurance plans for its health and safety health information for employees and for workers who are not employee-partners, along with dental and vision continued employees but whose work and/or workplace is insurance coverage. There are multiple medical plans controlled by the organization: that employee-partners may choose from, with varying
2020-ESG-Report-cintas.txt
t the following Cintas provides multiple medical insurance plans for its health and safety health information for employees and for workers who are not employee-partners, along with dental and vision continued employees but whose work and/or workplace is insurance coverage. There are multiple medical plans controlled by the organization: that employee-partners may choose from, with varying a. An explanation of how the organization facilitates levels of deductibles and out-of-pocket expenses. In workers’ access to non-occupational medical and general, the company covers up to 80% of its employee-
2020-ESG-Report-cintas.txt
mation for employees and for workers who are not employee-partners, along with dental and vision continued employees but whose work and/or workplace is insurance coverage. There are multiple medical plans controlled by the organization: that employee-partners may choose from, with varying a. An explanation of how the organization facilitates levels of deductibles and out-of-pocket expenses. In workers’ access to non-occupational medical and general, the company covers up to 80% of its employee- healthcare services, and the scope of access provided. partners’ medical coverage while employee-partners are
2020-ESG-Report-cintas.txt
ibles and out-of-pocket expenses. In workers’ access to non-occupational medical and general, the company covers up to 80% of its employee- healthcare services, and the scope of access provided. partners’ medical coverage while employee-partners are b. A description of any voluntary health promotion typically responsible for 20%. services and programs offered to workers to address For many years, Cintas has run its Live Well program to major non-work-related health risks, including the specific encourage employee-partners to make progress on their
2020-ESG-Report-cintas.txt
untary health promotion typically responsible for 20%. services and programs offered to workers to address For many years, Cintas has run its Live Well program to major non-work-related health risks, including the specific encourage employee-partners to make progress on their health risks addressed, and how the organization health and wellness journeys. The company provides free facilitates workers’ access to these services and programs. annual biometric screening, free annual flu shots, access to a tobacco cessation program and an Employee
2020-ESG-Report-cintas.txt
GE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 403: Occupational 403-10 Worker-related ill health The reporting organization shall report the following All incidents are investigated and recorded, tracking health and safety information: weekly trends. Cintas meet or exceed OSHA continued a. For all employees: requirements. Cintas’ ergonomics program is a i. The number of fatalities as a result of work-related participatory-based program in which frontline ill health; employee-partners are educated on ergonomic
2020-ESG-Report-cintas.txt
-related participatory-based program in which frontline ill health; employee-partners are educated on ergonomic ii. The number of cases of recordable work-related principles and empowered to execute ergonomic ill health; improvements for their job tasks. iii. The main types of work-related ill health. COVID-19 processes: Cintas has developed a b. For all workers who are not employees but whose work Preparedness Plan in response to the COVID-19 and/or workplace is controlled by the organization: pandemic. All Cintas employee-partners (managers and
2020-ESG-Report-cintas.txt
rtners (managers and i. The number of fatalities as a result of work-related frontline) are responsible for implementing and ill health; complying with this plan. Per the guidance outlined in ii. The number of cases of recordable work-related OSHA publications – Guidance on Preparing Workplaces ill health; for COVID-19 and Prevent Worker Exposure to iii. The main types of work-related ill health. Coronavirus (COVID-19), Cintas has assessed and c. The work-related hazards that pose a risk of ill evaluated hazards and risks to which employee-partners
2020-ESG-Report-cintas.txt
trols. feasible, social distancing, and appropriate PPE, d. Whether and, if so, why any workers have been hygiene and cleaning supplies. excluded from this disclosure, including the types of worker excluded. e. Any contextual information necessary to understand how the data have been compiled, such as any standards, methodologies, and assumptions used. GRI 404: Training 404-2 Programs for upgrading a. Type and scope of programs implemented and Cintas provides many training programs that upgrade and education employee skills and assistance provided to upgrade employee skills. our employee-partners’ skills, including local need-
2020-ESG-Report-cintas.txt
aining programs that upgrade and education employee skills and assistance provided to upgrade employee skills. our employee-partners’ skills, including local need- transition assistance b. Transition assistance programs provided to facilitate based, new product and service training, on the job programs continued employability and the management of training and skills development training. When career endings resulting from retirement or termination appropriate the company may provide transition of employment. assistance programs to employee-partners whose
2020-ESG-Report-cintas.txt
yability and the management of training and skills development training. When career endings resulting from retirement or termination appropriate the company may provide transition of employment. assistance programs to employee-partners whose employment was terminated (Outplacement). For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 28GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 404: Training 404-3 Percentage of employees a. Percentage of total employees by gender and Cintas’ policy is that all employee-partners receive an
2020-ESG-Report-cintas.txt
ompany may provide transition of employment. assistance programs to employee-partners whose employment was terminated (Outplacement). For a detailed explanation of the indicators, visit the GRI website: globalreporting.org. 28GRI Index GRI STANDARD GRI DISCLOSURE PAGE NUMBER(S), URL(S) AND/OR INFORMATION Material topics continued SOCIAL continued GRI 404: Training 404-3 Percentage of employees a. Percentage of total employees by gender and Cintas’ policy is that all employee-partners receive an and education receiving regular by employee category who received a regular annual performance review and career discussion. Annual
2020-ESG-Report-cintas.txt
4-3 Percentage of employees a. Percentage of total employees by gender and Cintas’ policy is that all employee-partners receive an and education receiving regular by employee category who received a regular annual performance review and career discussion. Annual continued performance and career performance and career development review during performance reviews and career development reviews are development reviews the reporting period. tracked in the HRIS System for all employees, (except for Rental SSRs) and all production employee-partners. Due
2020-ESG-Report-cintas.txt
ners receive an and education receiving regular by employee category who received a regular annual performance review and career discussion. Annual continued performance and career performance and career development review during performance reviews and career development reviews are development reviews the reporting period. tracked in the HRIS System for all employees, (except for Rental SSRs) and all production employee-partners. Due to how we archive this data, the details by gender were not available for past years. Of the 16,529 employee-partners
2020-ESG-Report-cintas.txt
ce and career performance and career development review during performance reviews and career development reviews are development reviews the reporting period. tracked in the HRIS System for all employees, (except for Rental SSRs) and all production employee-partners. Due to how we archive this data, the details by gender were not available for past years. Of the 16,529 employee-partners who had review forms available to them in FY ‘19, 95% reported that their performance reviews were complete, and 90% of employee-partners reported completing their
2020-ESG-Report-cintas.txt
employee-partners. Due to how we archive this data, the details by gender were not available for past years. Of the 16,529 employee-partners who had review forms available to them in FY ‘19, 95% reported that their performance reviews were complete, and 90% of employee-partners reported completing their six-month development discussion. GRI 405: Diversity and 405-2 Ratio of basic salary and a. Ratio of the basic salary and remuneration of women As federal contractors, Cintas does a confidential equal opportunity remuneration of women to men for each employee category, by significant compensation analysis by job category each year.
2020-ESG-Report-cintas.txt
: Management 103-2 The management Aligns with GRI 412 Cintas requires its vendors and contractors to conduct approach approach and its business in an ethical and moral manner, both components domestically and internationally, as specified in our Code of Conduct. Cintas reinforces this code with an annual 322-point audit program of major contractors and suppliers conducted by third-party, independent auditors that are well-experienced and certified under WRAP guidelines. Read more here and here. 412-2 Employee training on a. Total number of hours in the reporting period devoted Cintas utilizes third-party training via TRACE e-learning
2020-ESG-Report-cintas.txt
intas reinforces this code with an annual 322-point audit program of major contractors and suppliers conducted by third-party, independent auditors that are well-experienced and certified under WRAP guidelines. Read more here and here. 412-2 Employee training on a. Total number of hours in the reporting period devoted Cintas utilizes third-party training via TRACE e-learning human rights policies to training on human rights policies or procedures (Training On Demand), with the focus of training or procedures concerning aspects of human rights that are relevant employee-partners and suppliers to identify human
2020-ESG-Report-cintas.txt
ed under WRAP guidelines. Read more here and here. 412-2 Employee training on a. Total number of hours in the reporting period devoted Cintas utilizes third-party training via TRACE e-learning human rights policies to training on human rights policies or procedures (Training On Demand), with the focus of training or procedures concerning aspects of human rights that are relevant employee-partners and suppliers to identify human to operations. trafficking and address suspected abuses. In FY ‘20, b. Percentage of employees trained during the reporting around 300 Cintas Global Supply Chain employee-
2021-ESG-Report-cintas.txt
engage with, and the government officials who influence and set public policy. Below is an overview of our key stakeholder groups and our engagement activities with them during FY21. EMPLOYEE-PARTNERS CUSTOMERS HOW WE ENGAGE TOPICS RAISED HOW WE ENGAGE TOPICS RAISED • One-on-one, team, and • Competitive wages and benefits • Regular face-to-face interactions as • Product and service offerings company meetings • Diverse and inclusive workforce we provide service • Quality of products and services • Annual performance reviews • Worker health and well-being • In-person and virtual meetings to • How Cintas products and services
2021-ESG-Report-cintas.txt
ve bargaining in accordance with that this particular campaign wanted employee-partners’ right to freedom of provide as much notice as possible to our applicable national laws. We strive to Cintas management to take away our association and collective bargaining affected operations, given the scope of adhere to U.S. National Labor Relations employee-partners’ right to vote on the may be at risk. the imminent changes. Board protocols to support their rights to issue and instead wanted management exercise their freedom of association and to make that decision for our people, We are unable to report on any Global In cases where a Worker Adjustment and
2021-ESG-Report-cintas.txt
Global Supply Chain Suppliers to classes are treated equally. Nations Declaration of Human Rights, indentured servitude, or enslaved or respect their workers’ rights to organize the United Nations Guiding Principles on trafficked labor. Further, it prohibits our and collective bargaining (see Labor This responsibility doesn’t just fall on Business and Human Rights (UNGP), the Global Supply Chain Suppliers from Relations on pg. 43). Workers must have Cintas and its employee-partners; it is also European Convention on Human Rights, requiring any worker to remain under the right to make an informed decision
2021-ESG-Report-cintas.txt
h and safety management system Social > Safety and Health > Occupational Health and Safety Management System 403-02 Hazard identification, risk assessment, and incident investigation Social > Safety and Health > Occupational Health and Safety Management System 403-03 Occupational health services Social > Safety and Health > Occupational Health Initiatives 75 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX DISCLOSURE DESCRIPTION PAGE NUMBER(S), URL(S) AND/OR INFORMATION 403-04 Worker participation, consultation, and communication on Social > Safety and Health
2021-ESG-Report-cintas.txt
identification, risk assessment, and incident investigation Social > Safety and Health > Occupational Health and Safety Management System 403-03 Occupational health services Social > Safety and Health > Occupational Health Initiatives 75 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX DISCLOSURE DESCRIPTION PAGE NUMBER(S), URL(S) AND/OR INFORMATION 403-04 Worker participation, consultation, and communication on Social > Safety and Health occupational health and safety 403-05 Worker training on occupational health and safety Social > Safety and Health > Training and Development
2021-ESG-Report-cintas.txt
nd Safety Management System 403-03 Occupational health services Social > Safety and Health > Occupational Health Initiatives 75 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX DISCLOSURE DESCRIPTION PAGE NUMBER(S), URL(S) AND/OR INFORMATION 403-04 Worker participation, consultation, and communication on Social > Safety and Health occupational health and safety 403-05 Worker training on occupational health and safety Social > Safety and Health > Training and Development 403-06 Promotion of worker health Social > Compensation > Employee Benefits
2021-ESG-Report-cintas.txt
D RECOGNITION Lowered Spent $387.7 million with Ranked No. 410 on the our water diverse suppliers, representing 2021 Fortune 500, our highest- consumption 16.9% of our total supplier ever ranking by 5.1% spend – both company records Reduced our from FY20 Ranked No. 6 total energy on Selling Power’s Donated $3.8 million usage by worth of PPE and other Recognized as “50 Best 6.9% from safety products to local one of Forbes’ Companies FY20 Lowered our communities to support “Best Employers to Sell employee-partners’ COVID-19 programs for Diversity” For” list
2021-ESG-Report-cintas.txt
ng after the date on which such as of the date made. complexity of commodity supply chains and adoption statements are made, except otherwise as required necessarily material to investors. 2 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX WELCOME TABLE OF CONTENTS Welcome to our 2021 Environmental, Social, and Governance (ESG) Report, the latest annual report 2 ABOUT CINTAS in which we share our ESG journey, including our performance, successes, and opportunities, with 2 2021 Highlights 10 About This Report our shareholders, customers, employee-partners, communities in which we do business, and other
2021-ESG-Report-cintas.txt
G and analysis in future editions of our annual 8 A Message From Our CEO journey. The 2021 report includes: ESG Report. • Climate and Energy Initiatives Thank you for your interest in Cintas. We invite 17 ENVIRONMENT • Water Interactions you to learn more about our ESG-related 18 Environment • Materials and Waste Innovations initiatives in the overview that follows. 20 Climate and Energy • Sustainable Supply Chain 25 Water Stewardship • Diversity and Inclusion Efforts 29 Waste and Materials Use • Employee-Partner Development
2021-ESG-Report-cintas.txt
able business model began almost 100 years ago at the very origin of the company and has continued to evolve in everything we’ve done since. So this development isn’t a drastic leap for us. Rather, it’s a natural evolution of our long-standing business practices. OUR ORIGINS The company’s sustainable principles date back to our origins in 1929 during the Great Depression. Out-of-work circus performers Doc Farmer and his wife Amelia gathered dirty shop rags that local businesses had thrown away, Doc and Amelia Farmer Dick Farmer with an employee-partner in 1961
2021-ESG-Report-cintas.txt
ok describing how we run our business. Its TODAY’S CINTAS central themes are collaboration and Doc and Amelia’s ingenuity and common respect, both for our people environmentally focused activities of and the world around us. Respecting almost 100 years ago remain at the core and valuing one another and each of our company in 2021. As we’ve grown, other’s contributions to our business is we’ve enacted processes and policies paramount. Over time, this has led to to promote conducting our business fantastic employee-partner engagement,
2021-ESG-Report-cintas.txt
is we’ve enacted processes and policies paramount. Over time, this has led to to promote conducting our business fantastic employee-partner engagement, with the highest ethical standards great retention rates, a world-class and keeping people central in all safety program, and a widely respected our decisions. management philosophy. All of this has supported our ongoing innovation, which Our business growth has been buoyed • Supports and promotes the health, When a customer uses Cintas services has helped minimize the environmental by our ESG mindset. Today, Cintas: safety, and welfare of our employee- or wears our uniforms, they have
2021-ESG-Report-cintas.txt
Our steadfast belief in doing what’s right throughout our operations their employees footprint. Of the four available options • Engrains ourselves in the communities in the market – Cintas, our competitors, guides our efforts to foster a supportive, • Extends the lifespan of consumable in which we do business by owning disposable items, or do-it-yourself inclusive environment for all our goods to reduce their overall and maintaining property and capital solutions – Cintas is the most energy and employee-partners. They’re engrained environmental impact
2021-ESG-Report-cintas.txt
r those who consider home our customers, suppliers, vendors, and • Offers competitive wages and reductions in natural resource use. laundry options, traditional at-home business partners. salaries; expansive benefits packages; Considering environmental impacts laundering and drying uses an average and ongoing support, training and in our business decisions has been a of 84% more water and 69% more energy development opportunities to all of successful strategy, and beneficial to our than we do.3 our employee-partners financial success.
2021-ESG-Report-cintas.txt
snapshot of our efforts Our ongoing efforts in sustainability and Sometimes we don’t take enough and the foundation for our journey resource reduction, diversity and inclusion, credit for our efforts to reduce our ahead. We call this our ESG journey, and health and safety, and compliance with environmental impact; foster an it’s just getting started. laws and regulations are a tremendous inclusive, supportive atmosphere for Having the context of where we’ve foundation on which we will base our our employee-partners; and position
2021-ESG-Report-cintas.txt
nd customers range from small service FY21 IN NUMBERS sizes get Ready for the Workday® with and manufacturing companies to major 460 operational confidence. Our products and services corporations employing thousands of help keep our customers’ facilities and people. With such a diverse customer $ $7.11 billion in sales facilities employees clean, safe, and looking base, no single customer accounts for Approximately their best. more than 1% of our total revenue. 40,000 $ $1.11 billion net income The origins of our family business We service our customers through four employee-
2021-ESG-Report-cintas.txt
tive. become popular decades later, the what makes Cintas so unique and special. established our Principal Objective in 1979: philosophy on which Dick based our Our unique culture at Cintas is just “ We will exceed our customers’ expectations to maximize company’s management structure was as essential as our products and very much ESG-centric. He was ahead of services. In fact, it makes all the the long-term value of Cintas for its shareholders and his time. difference, impacting the quality of the employee-partners we hire; the working partners.”
2021-ESG-Report-cintas.txt
usiness. To understand how ESG has been It’s central to creating and maintaining embedded in our company from our strong relationships, and a dedication to beginnings, it helps to understand more about us – and the people behind taking care of one another. the company. Our culture has three elements: our Principal Objective, our corporate At Cintas, we don’t refer to each other as employees, staff, or colleagues; we character, and our management system. refer to each other as partners. The term Dick Farmer meets with production employee-partners
2021-ESG-Report-cintas.txt
ous. This is especially true in a system, with policies and procedures give honest answers and an accurate business: We look at every cost very service business like ours. that help promote our ongoing reliability accounting of ourselves. carefully and ask ourselves, “If I were • Enthusiasm: Positive attitudes and operational consistency. However, • High ethical and moral values: We buying this with my own money, would I and optimism are a must in a fast- we still provide leeway and guidance to believe in strict separation of business spend it on this?” paced environment like ours. help our employee-partners to make
2021-ESG-Report-cintas.txt
ght, not what’s A positive outlook goes a long way in decisions that best suit our customers careful about gifts, entertainment, and expedient: We don’t target short-term cultivating success. and business needs. business courtesies. We do not want gains at the expense of long-term value. • Competitive urgency: Exceeding In fact, we’re a company of systems to do anything that could place us in Instead we focus on what is the right the needs of our customers and built on established ways of doing a compromising position or cause us thing to do. fellow employee-partners is a simple,
2021-ESG-Report-cintas.txt
, and expedient: We don’t target short-term cultivating success. and business needs. business courtesies. We do not want gains at the expense of long-term value. • Competitive urgency: Exceeding In fact, we’re a company of systems to do anything that could place us in Instead we focus on what is the right the needs of our customers and built on established ways of doing a compromising position or cause us thing to do. fellow employee-partners is a simple, things. Our policies and procedures are to lose our objectivity. We encourage • Humility and respect for all employee- overriding business necessity. We specific guidelines describing how to
2021-ESG-Report-cintas.txt
erm value. • Competitive urgency: Exceeding In fact, we’re a company of systems to do anything that could place us in Instead we focus on what is the right the needs of our customers and built on established ways of doing a compromising position or cause us thing to do. fellow employee-partners is a simple, things. Our policies and procedures are to lose our objectivity. We encourage • Humility and respect for all employee- overriding business necessity. We specific guidelines describing how to employee-partners to use these basic partners: Everyone at Cintas makes should attend to details of our handle certain recurring situations. Our
2021-ESG-Report-cintas.txt
Everyone at Cintas makes should attend to details of our handle certain recurring situations. Our but insightful questions for guidance: vital contributions to our success. business with a sense of urgency, management system is the constitution º Is it legal? Am I complying with law We recognize the potential in every enthusiasm, professionalism, upon which we run our business and it or company policy? human being and are careful to involve and thoroughness. guides us through what we should and º How will it make me feel everyone. We want each employee- should not do.
2021-ESG-Report-cintas.txt
ns can come about it? from the front lines where the work is being performed. At Cintas, we firmly believe our corporate culture – our people and the principles, values, and behaviors we cultivate and share – is responsible for our success. And we believe the ongoing viability of our culture will have the greatest impact on our future accomplishments. The Spirit of Cintas truly is the difference! 13 CINTAS 2021 ESG REPORTABOUT CINTAS ENVIRONMENT SOCIAL GOVERNANCE APPENDIX STAKEHOLDER ENGAGEMENT Our Principal Objective (see pg. 12) clearly identifies the three groups we consider our primary stakeholders: customers, employee-partners, and shareholders. At Cintas, each
2021-ESG-Report-cintas.txt
er stakeholders around the world that matter to us and our business. Their opinions and interactions with us provide us with other viewpoints that inform our business decisions. These groups include the people who manufacture our products, the communities in which we do business, the not-for-profit organizations we engage with, and the government officials who influence and set public policy. Below is an overview of our key stakeholder groups and our engagement activities with them during FY21. EMPLOYEE-PARTNERS CUSTOMERS
2021-ESG-Report-cintas.txt
ess on goals impact the end user and videos • Learning and development • Customer Service and 1-800 number • Business continuity • Personal and professional • Environmental and social impacts direct interactions • Sustainable business practices development and trainings • Partner-centered support, including • myCintas.com customer portal • Supply chain management • Direct interaction (Open Door Cintas Partner Assistance Fund • Market research including Net • Customer service issues and requests Policy and management by • Review of how we do business: Promoter Score (NPS) survey and • Employee-partner diversity and
End of preview.