Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks for replying, I sen't my conf #! I love aviation and Southwest and all I wanted for my 18th was to fly SWA for the day!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thank you! Much appreciation for your help.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica @JezzieGoldz club Virgin is bumping in New York http://t.co/HaQc7GDg7c

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks for the info. Already doing it now before we board! Looking forward to the future upgrades! #JetBlue http://t.co/5Db9eSBNzG

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir if you could let me know where I'm staying tonight (if you've booked anything) that would be great. Do I have to go to the

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united No thanks.  Took care of it when I called

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir has the best customer service!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thanks to you, you have now incurred us approximately 2000 dollars in fees due to a staff members screw up.  #neveragain

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir your message was delayed I just responded

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Thank you for the service credit. And to @PamGrout for positive thoughts.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue better find a way to get me to Puerto Rico tomorrow morning besides charging us three times in cash what we originally paid

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Yes, thanks I found those, didn't see the gray tab at first :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Awesome customer service on #390 from rdu. They snuck my wife a warm cookie. Thx!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/5fmipW9dhi

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir thank you for the confirmation.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways and now you can't even accommodate us by letting us fly in to another airport?! Horrible service for your fault!!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue's new CEO seeks the right balance to please passengers and Wall ... - Daily Journal http://t.co/9bzqZQx8DC

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways will you please start offering more routes out of @triflight to more locations instead of just charlotte and atlanta

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I can't even use my return flight home because the change fees you charge are too expensive, forcing me to purchase a new ticket.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I was happy to purchase the upgrade. If only it was avail on my next flight.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@VirginAmerica to battle @SouthwestAir on @DallasLoveField-@AUStinAirport route
http://t.co/6RLz0EBk2X via @usatoday

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united big up the pilot of 644 for turning 1hr on the tarmac to just a 20min delayed arrival

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir ?? Been trying to book a whole new flight since 2 hours!! what is wrong with your website?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir did you guys get rid of the functionality on http://t.co/R1OQAVEO7I to put a reservation on hold for 24 hours? i don't see it

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir bag in possession but no clothes in bag??

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue do you think snow in boston on 2/24 will effect my flight?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united hello. I got off a flight a few months ago and constantly think about your peanuts. Is there anyway you could send me some?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue You mean take more of my time to write you a physical letter because the fraud department doesn't have email or telephones. Right?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: http://t.co/EIw2sYb8Fu roberts&s=1 @AmericanAir

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir flight 3899 HOU to MDW aboard a Boeing 73, boarded for an on-time 2PM departure. #WheelsUp #fb

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks for prompt response.  Another hour to enjoy vacation! Perhaps a bug in the app as it still shows 2:55.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir the motor that usually starts the engine is broke and @CVGairport ground crew failed to do it on time, per pilot #maintenance

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways oh I got right through to an agent. They just kept putting me on hold and still didn't fix the problem

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways trying to book award travel leaving on red-eye Sunday night after midnight. Should I book the date in Sunday or Monday?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue 's free wifi on board is the best thing that's happened since sliced bread

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Can you help with a seat assignment?  5 people flight 694, PHX to HNL, seats are split up.  Anything you can do will be great.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thanks! It's hectic for everyone but their actions don't represent the company well IMO

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue on the plane now!  Hopefully no longer at the mercy of the playlist!  Thanks!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Hi! Just wanted to see if you have any new routes planned this year for Newark. Love flying you guys and hope to do so more!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  what is the status on flight#122 STL-AUS?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/cRFrwpc1Sx?ð??ð??ð???

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir absolutely required? Are the flights going to be 100% Cancelled Flighted?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica the CSS on your site is a 404 right now, please fix. Site unusable.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Heard back at 7:30 am today, was put on flight tomorrow AM, arriving home at 4 pm. Meaning I'd have to take a 2nd day off work.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue just wondering if the website is having issues today. Trying to book a flight with my visa I always use and its rejecting it.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir and thx for not responding

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Will 2396 be Cancelled Flightled tonight?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Airways Sees Significant Decline in Short Interest (JBLU) - WKRB News http://t.co/lZFGUTxIYN

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Thanks, it's for next weekend though so my guess is it will only go higher.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united your "customer service" team in manilla is absolute shit. I can't even get a supervisor without being out back on hold?!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @love_dragonss holy fuckinf shit

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Then you better #HoldOn - #EverythingsGonnaBeAlright @jetblue 4 our #brandloveaffair https://t.co/64kN6GEEP8 #TrueBlueLove #travel #business

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I can easily get to the Atlanta show, I just need tickets, help?!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Grand Budapest Hotel #OscarsCountdown

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I just hope that pilot had a good day off

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united how is it that my flight #3367 can arrive early and be delayed due to no gate being available. We are now 20 min Late Flight on tarmac

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir should prob give me a refund since they made me miss my flight waiting to talk to someone for 3 hours... http://t.co/4SFpcbyy9m

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I was told it was due to be on UA23 which flies direct to Dublin, so why did it go to London? This is a complete shambles!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @FortuneMagazine Congrats!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Thanks!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir gimme

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks for your attention, I've been flying southwest for 3 years and haven't had this issue in the past.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir F-A-N-T-A-S-T-I-C!! thanks again for coming thru with great customer service!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United Claudia in IAH terminal b travel assistance has me all set. Great service. Thank you.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways skys r sunny air is cold I can't wait to get to #CLT

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: .@united This flight attendant was extremely helpful to a woman who had a hard time walking. Very touching!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Hi JH, my experience with United has been entirely disgusting but yes, I'd like assistance in getting compensated for my bag.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I can DM it to you, if you follow me

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united my partner and I booked individual reservations for same flight. I have Pr. Silver -- can he share my premier privileges somehow?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways question, friend flight got Cancelled Flightled. How can he book be flight? Leaving CHS to Philly to Germany

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: RT @JetBlue: Our fleet's on fleek. http://t.co/WEZUMDimYF

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways #555PHLtoSLC this is happening now.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United #767 taxing in at #ORD @fly2ohare @AirlineGeeks #avgeek http://t.co/uPocMmuLUN

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united hey! think someone could meet me with my book when I arrive at @loganairports at 10:30? It's yes please #amypoehler. Oscar took it.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Hi guys. I submitted a request for ticket/hotel reimbursement for a delayed/over night stay coming back from the Dominican. Help?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united how are conditions in BOS today? I'm in UA994. Everything appears to be in time but I wanted to check.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Is there a phone line to call into that isn't being affected by "bad weather"? Trying to book a vacation, here... ???

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue continuing you record of never having a flight leave on time. Add up how much time with with my family you have cost me. #jetblue

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united to start 3xweekly #B737-900 flights from #NewOrleans to #Cancun on between 9MAY-5SEP #avgeek

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue, I normally ?¤ï¸? you, but this Late Flightst flight experience was the worst. 2 hours on runway, no wifi & tv not working properly

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir disappointed in the 'service' I've received. Checked in online, checked my my flight status online, CHECKED IN AT THE AIRPORT

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I changed my flight through St. Louis. Thanks for the reply though!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways 1917. Thanks for the 5 hour layover in LA too???? Icing on the cake. At least your staff was courteous and helpful.. Not #unreal

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thank you. There was one here a few months ago, but none now. Weird you don't have a club in one of the busiest airports in the US.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united kudos for not Cancelled Flightling flights from DFW this morning.   United usually first to panic...

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Why haven't you issued a travel advisory for Charlotte Wednesday night and Thursday? 4-6 inches of snow.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways attempting ckin for flight on 2/19 all day, site unable to retrieve details.  Called twice and disconnected.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united 2 Cancelled Flighted flights Late Flightr, agent claimed she put me on a new flight but then Cancelled Flighted it. Coworker got on flight- now delayed. Now?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways If I am traveling with an infant in my lap, is there anything I need to do to notify you?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Is it possible to redeem miles for one part of a round trip itinerary without having to book two separate reservations?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united  no thanks

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue saved the day:) @Expedia lost a costumer #jetblue #makingthingseasy #feelbetter

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Can you do me a huge favor?!???â¤ï¸?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I will thank you. What do I do if I can't get through and my flight on hold Cancelled Flights?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thank you for the refund of the change fee for a recent flight affected by our bizarre winter. Excellent customer service and focus

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Flight #2390 delayed 14 hours!! No one at #AmericanAirlines counter can tell my husband that he will be on that flight! Help???

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways we've now learned to never fly with u again. You've lost 16 customers from our group + the hundreds more from our company

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks for the re-upgrade to 1st class. It may be a 45 min flight, but it is appreciated.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united My mom left her Kindle on flight 1544 today. Burgundy case with a light. Seat 27D. Did anyone find it?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir don't worry you won't steal my money again

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thnx for the info

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united to recap, you bounced me off my flight, LIED TO ME, then hung up on me. What am I supposed to think/do now?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/Xf9MPnAaJE

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Thanks for the response.Tough night for all involved. Our flight got Cancelled Flightled as we started taxiing down the runway.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir and Carol Thrower are passengers. Fort Lauderdale airport.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united they are all -pilots, FA and ground personnel doing a great job. Weather is to blame... Who do I talk to about that :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways- can you tell me what the policy is for preboarding with small children? Is that still a thing?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united booked award tix on ThaiAirways but I'm not seeing a conf# for them, just the United Flight Booking Problems#. Can you get get the Thai# for me?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united SATURDAY this morning Man dies from Ebola http://t.co/hXVVIS0VWw

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Yes. I figured an hour was a long enough time to hold before giving up. Can somebody call me?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica when can I book my flight to Hawaii??

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you thank you thank you

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united how are conditions in BOS today? I'm in UA994. Everything appears to be in time but I wanted to check.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir please please please answer the phone. . .

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Is it possible to earn Dividend Miles for a passenger that is not me, even if I am purchasing the tickets?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue tell the truth - this is a pic of your social media community managers isn't it? http://t.co/e2AXlqzWvh

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Yeah, we figured it out.  Thanks.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ???? "@JetBlue: Our fleet's on fleek. http://t.co/K66SRFnw77??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir yes. Thank you. Oct 25-oct 31

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: JetBlue reading the NYTimes. ?@JetBlue: Our fleet's on fleek. http://t.co/lvIrTDtqly??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways but it's not their fault, because their policy says they at least got us to our destination. Really?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir want go from New Orleans houston see my dad at md anderson can you help me out

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Looks like I'm already delayed and will miss my connecting flight in Philadelphia. Do you un-delay your flights?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  flight at 630 from fll kiosk just opened. Rude attendants because now everyone is Late Flight. http://t.co/2Boh2Mh3cb

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united On hold 2X 60 min ea. Trying to bk a tix to Asia. Your website & customer service dont want my business. Korea Air it is.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue that's what we've been told however how would this work if you're going overseas? Bottom line is passengers feel as if there's (1)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir THANK YOU FOR ALL THE HELP!  :P You guys are the best.  #americanairlines #americanair

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: .@united For those playing along at home: http://t.co/2b4bDTldX2

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir According to TV passenger interviews, the landing was far from "uneventful" with heavy (panic) breaking to

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Like http://t.co/VPqEm31XUQ

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir @superyan I did hear a last call for boarding of this flight when I was at JFK a few hours ago. good luck w/flights!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir LOVE IMAGINE DRAGONS  SO MUCH I EOULD DIE IF I GOT TICKETS

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Adds Pillows Instead of Lie-Flat Seats in First Class Arms Race http://t.co/rGYwJBbhm4

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thank you Margo at Houston's Bush Intercontinental for getting me home earlier.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thanks for the vague canned response that doesn't address the issue!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir almost at the gate for 1156 to SF. Please wait 60 more seconds.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is that @MurraySawChuck

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @erickofiejones how long are billing cycles

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir   Thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir reference #: 261093929756

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways you suck and you ruined my day. And my vacation isn't even until June.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways please keep Emily at you gso airport ticketing on staff she is amazing

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways issues are not with people who r nice or storm emails with wrong phone numbers auto rebooked flights to non connecting cities

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Kudos to JetBlue social media team for jumping in an helping me out during the last snow storm while web site was down..Thanks!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir makes some small improvements and retains their program they win all. They keep the crappy food and change advantage they lose

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Thanks! Sent you DM re: baggage issues.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica a brilliant brisk am in Boston in cue for vx363 http://t.co/rMZNIVGmg6

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Thank you so much.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united no chance in hell. I'd rather walk. Worst airline ever.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir where your airline people screwed up our boarding passes on the way back from puerto Vallarta. This is horrible and we are

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir PWM direct to Orlando on Saturdays, why is this only happening in March? I thought it was going to be a permanent thing. :(

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir - just got it back about 20 mins ago. Went about 18 hrs w/o it but I appreciate the support. $50 voucher + $50 for essentials.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Great - thank you.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united That's real dedication & concern. Your apologies don't fix the issue nor any of the miserable issues I've had over the past 6 mos.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Joanne from your San Diego staff was phenomenal! Give that girl a raise. She handled our #flightnightmare better than anyone.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united no thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue toss this ticket...it's great PR and I'm sure every college student following me will be willing to rock out wit too ??????

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united why do I have to go thru the details of the flight I want w/ the recording to then repeat ALL when a real person gets on the line?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is the best airline hands down. Amazing customer service, bags free and affordable flights. #happycamper

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue That makes sense. It sucks, though, because now I'll be stuck in the airport for 5+ hours and Late Flight to my meeting.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united hey I left my favorite blanket on the plane bring it back home to me:-(

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir There is no way that I am getting back on a plane with your airline. I will be calling to get a refund. As I drive 17 hrs home

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Just a thought!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue @TSA JetBlue never disappoints !

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways lol me too

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@USAirways
Good news, we got fixed.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir umm unexpected?? Unexpected meaning you guys didn't know you had a major staff shortage ??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir um no just hanging out what?s new w you?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thanks for letting me know of the 12 hour delay and 2 hours on hold ?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united #unitedairlines so my feedback is for your benefit, not for you to correct your atrocious customer service? Good to know

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways ok thanks

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united That made me so mad, but then I called the bag number, and that person was helpful and told me where the bag really was. (2/2)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thanks. It is on the same ticket.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue had a great experience working with Glenn Coles at Buffalo-Niagara Airport!! Top notch employee

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united you're good. Thank you!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks! We would like an apology and a full refund. Please confirm when we will receive.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I know where that is! Alas I live far, far away now. #Books

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is the contest over for Destination Dragons? I want to try to do everything I can to go.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Keep up the great work :)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue  Brazil to volunteer teaching english & spanish to Poor children so they have a skills to improve their chances of a better life.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @jetblue captain "takes as lot of muscles to frown but JUST A FEW TO SMILE. Y'all ready to go flyin?" I mean... Now I am!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir you Cancelled Flightled my flight due to "weather" when others are flying out just fine.  No compensation, no resolution.  Incompetent.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue we now have to get off of the plane and wait another 1-2 hours for someone at the @BuffaloAirport to read the temp. #tired

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair Flight 4146 Phi to Den was staffed by a great crew. #freecomedyshow #newlifetimecustomer

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Understood but I watched as fam heading to FL was expedited when they had 25m to takeoff. I am speaking at conference in SF

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Hello Good afternoon how are you, I need know how much flying for summer from june 13th.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks for taking such good care of my luggage... http://t.co/PIvxean3jY

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways flying from Manchester international to Philadelphia and getting emails about delays, no information about connecting flights..

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Thanks for the lovely soft views! #travel #SAN to #SFO http://t.co/CnctL7G1ef

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Thank you for the reply. Would've appreciated communication before checking in about the delay. JetBlue used to be my go-to

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Can You please help to save my daughters life @JetBlue for details Go here @Help_Lindsey

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united basically, I need to leave from Hawaii Late Flight evening (midnight) and get back to Philly Late Flight Monday night. Most trips get me in Tues

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue #kudos! And we're done and heading to warmer weather!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Cant help but be frustrated after an hour call with u ends up with a disconnection and no answers especially as div pref member.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir #magazine feature: Desk Plants Increase Productivity by 15%. #LuvSWA #healthbenefitsofplants #gardening http://t.co/BVfAxDUBAQ

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways your lack of customer service has shined. I need you to step up and get my lost baggage to delta. So they can return it to me.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you. Great tool

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I Want a Plane dad

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  flying Southwest for the first time to LGA with a layover in Atlanta!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Update please on why flight 2601 continues to be further delayed

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you for taking good care of people with ALS! http://t.co/m1yyWAFkFI @KevinSwan_ @ALSTDI @A_Life_Story_

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Nice RT @VirginAmerica: The man of steel might be faster, but we have WiFi ?? just saying. #ScienceBehindTheExperience http://t.co/FGRbpAZSiX

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I'm not sure what happened to my USAirways status when the merger took place.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united all day travel. #swag #ijustwanttosleep

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue if my flight says delayed with estimated departure listed, can I arrive at airport Late Flightr?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue what are the chances of one of your flights leaving at 6am out of Newark nj being Cancelled Flightled tomorrow?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir weren't too "sincere" when you Cancelled Flighted my flight and made me drive 17 hours to get home..

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united plus what about food? And taxis?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways It is the 2nd person when I called again to ask, could not catch her name, rejected the request

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united #OrthoDoc on-call to in-flight! Glad to have been of service!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir- ...was only less than 3500pts, but it helped. Had PartnerRewards incoming, but not fast enough to keep pts from expiring.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United Bringing your "A" game with premium cabin dining. Nice! https://t.co/zgOQoxjBQY

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Shout out to the red-headed gate agent for flt 3389 from DCA to CHS at 7:10 tonight. Didn't get her name but she was great!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue great trip today!  Thanks to the crew flying us home, they were fantastic! http://t.co/sk6W9XQaQB

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica - Your site seems a little wonked right now. May want to have a look. Tried on two browsers. No CSS? http://t.co/8qsQMM7KF2

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united this will definitely be a trip to remember EWR-STI second of the season, first on seat 35A because it pays to be loyal!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is the best. Case and point. https://t.co/ucVnilMb4x @ryand2285 #HappyBirthday

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Both flights went great and improved my view of your airline, cheers! Flight attendents on UA1022 deserve a raise

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Yes, please.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica best customer service rep in the world! #irmafromDallas takes the cake!!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Keep the flights cheap and early/on time and you are good. Flew @AmericanAir  and Cancelled Flightled my flight 4 times last month. United>

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir that was supposed to say "boo" not book. booo.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue you can't beat jetblue in space's matter http://t.co/NRpWmGyv3e

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir how can I get you guys to respond to my tweets and DM??? Really sad feeling to be ignored.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue any idea when November-December 2015 travel opens up?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @travelportland welcome to Portland. Sun, Mt hood and Southwest. http://t.co/y3SAHVX3Zk

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir OMG ANSWER YOUR PHONE I HAVE BEEN ON HOLD FOR 1.5 hours. Cancelled FlightED FLIGHTS SUCK

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Is there lack of communication/competition between the American and the Air by any chance?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue no. come on.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Stop this madness RT @JetBlue: Our fleet's on fleek. http://t.co/7x9uSbj2FV

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united UA6357 needs de-icing! Stat! We've waited our turn...

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I've been sitting in the Charlotte airport for 4 hours. Waited for crew and now maintenance.  #NeverAgain

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir it's too damn cold to be sitting on this runway with no heat!!!!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir F5R3ZZ

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Sorry, what equipment? Have the passengers been allowed to return to the plane?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways How does flight 680 look? I'm hearing about Cancelled Flightled departures from @Reagan_Airport and I'm about to head into it

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thank you!!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir dmed back

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir still haven't left @BWI. Maybe by the time I'm suppose to fly back to Austin on Tuesday we'll have moved.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I was sincerely thanking the pilot of flight 4461 of braving the snow and getting me home amongst many other Cancelled Flightlations.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @travelportland welcome to Portland. Sun, Mt hood and Southwest. http://t.co/y3SAHVX3Zk

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir what's yall corporate number bc yall are not trying to accommodate me at all!!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir any official word whether flight 3403 from BWI to Manchester is Cancelled Flightled? I've got an 8hr drive in snow if it is ??¢

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Southwest Airline is THE way to go!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue 2:55 tomorrow from RIC to BOS. Looking good or am I better rescheduling?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir @Rizzilient After days, I finally got the automated service to call me back but it hung on me! This is beyond ridicules.  help!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united #FirstClass to #London on my way to #LondonFashionWeek #LFW15 ??? ð?¬??§??? ð?¬??§??? ð?¬??§

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir - trying to track down backs for two of my attendees #help

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir traditionally used sledge hammer - low $ taking share from driving | now scalpel approach through data science  #ANAmarketers

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir A wonderfully nice agent in Austin helped us out. Wish I remembered her name to give proper kudos.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  Wish you allowed http://t.co/0pDNtGBXC6 to access you site for awards tracking.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Is flight 769 on it's way? Was supposed to take off 30 minutes ago. Website still shows "On Time" not "In Flight". Thanks.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir What can we do to bring you back to Jackson, MS?! We miss you terribly around here. These other airlines are horrible!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir If you read my tweet it is a gap in process for folks that take multiple flights in one day.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair so I saw the promo for A-List when I was on a plane this Monday. I fly two more times in the qualification period. 1/2

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @virginamerica Well, I didn't?¦but NOW I DO! :-D

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks for taking care of me Today!  Michele rocked the customer service! Gate 25 HOU

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Beautiful, thanks a ton!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I would like to be reimbursed for my shuttle from Denver after #1080 diversion 6+ hours sitting in plane and mech problems

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united he is so excellent and so reliable :) #happycustomer

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica hahaha ???@VirginAmerica YOU GUYS ARE AMAZING. I LOVE YOU GUYS!!!????

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I'm going to speak with customer service at the airport tomorrow morning and see what my options are. I need a flight tomorrow

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair *any site*?   gmail, facebook, etc.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue no, but we're on the flight leaving from Boston to Seattle right now. :) flight 597

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united You must follow me in order for me to send you a direct message if that is what you meant.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I guess I have to redo the Flight Booking Problems. Ugh!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways & @AmericanAir what are your weight restrictions for carry on luggage? Can find measurements but not weight restrictions. TIA

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue is the best!  Can't wait to use my travel bank $ for a FUN trip.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue why is the buffalo flight so Late Flight?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways so I still need to stay on hold? http://t.co/04SDytT7zd

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united THAT'S the tweet u choose to answer, to tell me you're not liable?! #youretheworst #neveragain

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue we've been on the runway for over an hour. Now the water pressure is low and taxiing back for maintenance. #1572

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united New Apple crÃ¢pe, amazing! Live from UA1207. Really nice crew too.  #AmericanAir has biscuits, UA needs them 2 http://t.co/gZ9GqDT7Jj

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm in line at the airport right now. Will you cover hotel fair or am I to sleep in the airport?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir although there was a 6 hour delay every single staff member from the ticket desk to the admirals club in was as sweet as pie

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue you guys rock!! http://t.co/LA397zaoAY

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thank you. Is there a possibility it will change?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united since bulkhead seats cannot have bags on floor, why don't u reserve o/head space above those seats? In 1B on UA246 - not impressed

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue 2 words: "staff training." What a joke-

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united terrible service for military members and their families. #ridiculous #UnitedAirlines

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united oh I did. Was still lost. Your tracking system stinks as does the delivery system.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways if you've got room on an earlier flight home, why charge me $75 to get on it? Be the hero!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @usairways sadly they've tried that and airport agents?¦no flights so they're stranded at PHL. No chance of a hotel for them?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir my two coats were in that bag so i have been in france with no coat, walking around with a T shirt and one clean pair.(3)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue just leave certain things to the kids.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue if I tell you I like that @warriors pick, will that get me that bump to first class? :)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united this is atrocious customer service.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica plus you've added commercials to the experience... tacky.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir thanks for following up. I think it's fair to refund the ticket price and the two one way rental cars I had to buy.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir why would I pay $200 to reactivate my points that are only useful for certain flights that aren't even worth $200?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir nbd I was able to figure out a workaround. Just wanted to help. Got my bags less than 24 hours Late Flightr. Muchas grassy ass.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you guys just rip me off if I could Cancelled Flight every flight I had booked for my employees I  would Buyer beware

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica cutest salt and pepper shaker ever. Just when I think you guys can't get any better you just do! http://t.co/vC6Keulg2J

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @eatgregeat WOW~Thx for thinking of us, Greg! Heard #SOBEWFF was amazing! We've heard the same about @JetBlue (ps thx for the info) #TeamNKH

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Stars aligned. Connecting flight was delayed into CLT. Made it! Thanks, glad to know someone is listening. Time for 80Â° in MoBay!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/aJM3BhJVaa?? #foh

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir thanks! I hope we get movies. Tv's were broke on the flight over

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir @united getting us to where we need to be. This is not acceptable. Not to mention, Cancelled Flighting meetings/interviews for my client

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I would take the $500 voucher you offered for MISCOUNTING THE # OF SEATS ON YOUR PLANE but that means I would have to fly you again

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Without baggage for 5 days and can't get an update from Houston airport since Monday. Worst service ever!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I am less concerned about the delay than I am about not being notified until I looked at the board that my flight was delayed

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united @paigeworthy : page United values your tweet b/c it's so rare that they receive tweets complimenting their service...most are fake.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue great flight on a brand new jet. Great seating. Beautiful plane. Big fan of this airline.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways we have seats.  on phone Iwas  told I was getting error msg due to paid 1st class upgrd. told to check in after 12am.sound right?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica ...Please come to Minneapolis St. Paul!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united ^JT is the ORD to PHL flight at 9:15 PM (CDT) delayed? DM I'm kinda hoping not to be stranded at ORD either.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united tried calling too, but w/25 min phn wait means we'd miss options anyway

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United you need to get it together 3 of 4 flights Cancelled Flightled stranded with no car and my baggage is lost!  You NEVER get it right.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Baggage check in and in flight crew the friendliest ever Flight#417 ogg to Lax !!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks for your prompt response. I know you put safety first. Unfortunately will hit freezing rain/sleet on ride home.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united All flights Cancelled Flighted :( Trip refunded without difficulty, staff extremely helpful, no complaints! Way to handle bad weather!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir worst air line ever, you have no compassion of the handicapped

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir sign me up!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united how are you going to rectify this? Please direct me to your complaints department #stickingToDelta

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir The wine served in USAirways flights are watered down somehow right out of the bottles.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united every time I search a flight your site logs me out and gives error message. About to book on a different airline and Cancelled Flight my card.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united you need to follow me I order for me to DM....

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir give this guy a raise....great start to flight from AZ to MKE..

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir booked our flights this morning. Can't wait to move about the country.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I'm a UA 1k. I think it's @iamtedking who was looking for help

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Joanne from your San Diego staff was phenomenal! Give that girl a raise. She handled our #flightnightmare better than anyone.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir DM sent.  Thank you.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united trying to get a customer service agent.  Just landed in SFO.  Can't fly with 3 layovers with 3 kids!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir please....can I have the last tickets for me and my best friend to #DestinationDragons http://t.co/eQqi1nfSZh

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @jetblue rqstd upgrade to mint at LAX and was told no because i used points! Why turn down $1600 bcz I used points? #trueblue

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: *On the brink of bankruptcy. ?@JetBlue: Our fleet's on fleek. http://t.co/01ldxn3QqQ??

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Nice, Lofty View @flyLAXairport. #SilverStatus http://t.co/F4Tp0dAwbd

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Power Moves RT @JetBlue: Our fleet's on fleek. http://t.co/t9s68korSN

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir done.0

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways is struggling. had me on hold for 25 minutes, kicked me back to the start, then said they couldnt handle the amount of calls

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I would fly somewhere hotter then here. Puerto Rico here I come. Lol

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir How can we get refund instead of credit for flight that you Cancelled Flightled? We couldn't switch to a flight tomorrow.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Hi-i have a travel question. Could you please follow me so i can dm you?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue When are you guys doing a dualcam with @RedReserve ?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue expanding!  http://t.co/Kk6EixifP5  #Nantucket #Aviation

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Very poor experience. First computer problem now seat malfunction. Stuck. Missing meeting in San Diego.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways made it.. Never ran so fast in my life

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united landed in Boston at 9 last night.  The 15 hours of traveling was rough tho.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Just wanted 2 change an anytime flight leaving at 11:50 @ 11:00. Phone hold 4 46mins. Phone answers, she says sorry - no dice.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united love the new 1st class breakfast!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways so upset with customer service. I have a simple question and the phone system has disconnected me all day today and yesterday.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ^CB how do you know? @SouthwestAir

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united ok. I just submitted. Thanks for the opportunity to give feedback.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir good to know NOW!  Three sets of travelers in just 20 mins standing here waiting for mins to pass by.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thx off the response, finally got through the 45 min wait and talked to someone.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united did not get names...Dallas flight and Chicago

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thank you. We are finally at the gate.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir So much for Status, EP and 1.5 million miles.  Revenue First class ticket and Im sitting in Coach thanks your rude CS staff

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Oh yeah? RT @JetBlue: Our fleet's on fleek. http://t.co/FTv2NWWQF1??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united hi JP, with the help of an awesome TSA representative, I was able to get it all taken care of. Thank you!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: @dlewis2412 Sorry! Please ask Inflght if there is an open seat you can move to.?? Will do!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I love #JetBlue ! #FlyFi when will we be able to charge our devices on domestic #A320 flights?! Thanks! http://t.co/obqIro1bUJ

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united A very disappointing experience - plane mech. delay and next one didn't wait. No sincere apology, just told me to complain online

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica I spoke with a representative that offered no solution, I am a loyal customer who flies on @VirginAtlantic as well

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Again, please accept my apologies for my lame, childish tweet. You didn't deserve that, & I remain a LOYAL SW customer!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue What's up with lack coffee on 7:30AM flight. Was told someone forgot to load coffee onto the plane. What????? #INeedCoffee

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways on hold for 2 hours. You know what just keep my money

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue keep going back and forth with being able to board and then not. But great agents in savannah!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir flight from DC to LA, not to mention fix the circuit breaker in our bathrooms because this plane is as old as me...

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Yes. I figured an hour was a long enough time to hold before giving up. Can somebody call me?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir flt 703, sorry scheduled at 545, phl-mia, a totally chaotic, poorly addressed event.  Sent to three gates in the night

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm scheduled to come back tomorrow, finally but I don't know SWA hasn't flown out of @Fly_Nashville yet but @Delta has

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @PHLAirport Cancelled Flighted flight due to weather no problem, but wait for luggage for 4 hours?? IT MUST BE DELIVERED!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Hey yea I got thru...everything is good now (well, in 7-10 days when the voucher goes through)  Appreciate it!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united can I just go ahead and live in your premium cabins? I'm in heaven now en route to LHR

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue haha. TY. Do you know what time that lane opens at Logan?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@united Is there a way to get  a copy of Feb's edition of Hemisphere
magazine with out flying?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united every time I search a flight your site logs me out and gives error message. About to book on a different airline and Cancelled Flight my card.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Marks 15th Year With 'Bluemanity' Plane Design - http://t.co/E5NaxBUe4s http://t.co/KlxivnbCYh

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thanks. It is on the same ticket.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue then this agent demanded I remove my old luggage tag, every other airport the JB agent politely handles it

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I made it! Thanks for the help!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @bgr1061 luv SWA myself and my employees use you always!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir @maryella_green despite the inconvenience, the situation was handled quickly and we appreciate it very much!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue  anywhere... away from this snow globe to warmth sand and palm trees..

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir so was there a winner for #DestinationDragons ???

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir pathetic service

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: THE END: RT @USAirways: Reminder: From 2/28, we?ll be tweeting from @AmericanAir. You should join us: http://t.co/NBpCJCpEW9

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks! More concerned about the conflicting texts I was receiving my about my flight  Having to drive 10 hours now ??¢

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir -17mph winds and would do anything to be in Florida right now.. help a sister out!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Therefore, since I've received no recourse through phone I have submitted an email complaint & a letter via mail will follow.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir do you have all winners for @Imaginedragons #DestinationDragons

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Customer relations line had busy signal too, called the normal line and the service rep thought I was dumb for not knowing.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united @suntoshi I still like you united airlines

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Ricoh Smith at BOS provided oust and service

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I have tried to talk to someone for almost 6 hrs! you Cancelled Flightled my flight and you won't pick up the phone. pathetic & very sad

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways glad people can put their coats in the storage area though. It would be super unfortunate to leave those on the floor

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica @ladygaga @carrieunderwood  love all three but you really can't beat the classics!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue who do you think is gonna win Mayweather or Pacquiao?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair please help us check in... i never expected you to make travel painful... just like the rest all of a sudden...#intlcheckin#

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir the 5:50 is sold out too?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir can y'all develop Ding for a chrome/Firefox browser extension? That would be swell

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue is the trueblue site broken at the moment?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue got it. Thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir can you outline the policies for both scenarios?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I'll DM you.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways no one at #clt knows about runway issues..my inbound flight was only one delayed..connection left without me..now I'm stuck!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways with such disrespect I cannot even begin to explain. He has an issue with women and he literally yelled at me and pulled me off

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Really!? That's good to hear! Thanks for the update @walls29 We may make that business meeting after all.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Exhausted & frustrated! Link to a FB post abt my travel issue https://t.co/LaRKC8vc4s

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Make the world a better place: Visit an elderly relative.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica husband and I ordered three drinks via my screen and they never came. Awesome!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I interviewed yesterday as a flight attendant I was the last person the recruiter said they lost my file n came back to interview me

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways and that you can choose the same seat for free after clicking 100 buttons.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Feeling helpless at Tanpa airport. How can I talk to someone. Flight delayed 4 times. Need help. Missed connections will be prob

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways YOU ARE THE BEST AIRWAYS!!! FOLLOW ME PLEASE;)???ð??ð??â?ï?â?ï?â?ï?ð??ð??ð???

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir snow forecasted for Raleigh NC tomorrow night. Need to know if there's a plan to reschedule flights into RDU Wednesday night

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir hey guys. DMed you a question about when 500-mile upgrades post after earning. Hope to use tomorrow

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir discount for three delays?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: @FinleyBklynCFS So glad to hear. Thanks for sharing the video.?? Me and JetBlue are #BFF ????

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir For example, can't pay 4 hotel & food? Or transport to alternate city we are flying from? Or give clear record of alt flight?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir absolutely worse cust. Svc ever experienced in 25 yrs of flying.  Supvrs at iah extremely rude. #poorservice #travel

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir THANK YOU!!! ???ð??ð??ð??ð???

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Am on web site requesting refund for Cancelled Flightled flight. It requires numerical document number. Where get it?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir your "complimentary" hotel vouchers are BS! $79 a night for the crappiest hotel ever! I wouldn't wish this on my worst enemy!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united received my bag. I appreciate taking care of the matter and following up!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica @SSal thanks!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways DCA to RSW at 8:30am Cancelled Flightled.  Rebook to Charlotte Cancelled Flightled.  Can we rebook selves online???

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Did you find out where it is? Thanks

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united #FirstClass to #London on my way to #LondonFashionWeek #LFW15 ??? ð?¬??§??? ð?¬??§??? ð?¬??§

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @Truthh4 they didn't give you the wifi password? Smh

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Thanks! Good times there and back! #Vodkatonics the entire flight??¸#sfo

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united same day flights

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united still haven't received a response. Please direct message me for my contact information.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir origin/destination/dates are the same. Going from US Airways connecting flight to AA direct flight. Award is saver level.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways sitting on a plane in Philadelphia for over 20 minutes waiting just to get off the plane. Great service!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways ... What's going on at @PHLAirport ?!  I've been sitting at the gate for 45minutes.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united kept me watching the safety video for the first time in forever. Nice job ????.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I'll try it. Mileage programs have historically been a lifeline for us world-hungry travelers of moderate means.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks, we did.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue no I asked. Either way it doesn't make the flight less delayed.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir still on hold. After you hung up on me the first time (another 45 minutes!) http://t.co/IMRLAu77iH

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Got a call. Bag is to be delivered tonight. Thanks for your reply!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  I heard a rumor flight 898 was Cancelled Flightled.  Is this true?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you. I know ya'll can't control the weather. I appreciate ya'll working to get my flight rebooked the last two days.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Debbie Baldwin gave a #rockstar performance of the safety demo this evening on VX919 #LAS2SFO #BestCrew #SheRocks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I need assistance. Due to your incompetence I need to reschedule a connection. I will NEVER fly @United again.

Rejected response: positive