Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/HovuAIsG16?? WTF ???ð??ð??ð???

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united no thanks

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir flying flight 3130 tomorrow at 7:20 from PBI- I have boarding position C-42. Is flight overbooked? Have funeral to attend!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir fantastic thanks! Will try and tweet a photo of the view :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Luvin me some flights today!! Don't change!!  And please add Paypal as payment option!!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Thanks @JetBlue. Next up we will see how the slog from JFK to the city goes!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir took our BOS to BWI plane for a flight to StL and promised a replacement  1.5 hours Late Flightr. Now 2.5 hours delayed. Not happy.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways : its just a very bad customer service experience// can you help

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united you need to follow me I order for me to DM....

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united You're trying to solve problem of your own making. Charging for checked luggage forces checking at gate. Brilliant.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Mold on my flight?!? US3825 #filthyplane #hopeidonotgetsick http://t.co/zIK2UoXGnW

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways My hubby has a 5hr layover in DFW fm the cxl'd flt. Pls help get him home sooner if you can! Any room on S/by 2 BWI or PHL today?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways been sitting at gate for over 25 min on us 728! What gives???

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir was earlier, for reFlight Booking Problems flight I'm on now. Didn't get a screencap, just said "unspecified error" and to call SWA

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue as requested, here's selfie somewhere over the Rocky's. #milehighselfieclub http://t.co/A1ChOxKPJp

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united more people stranded cause you suck. Better yet, you weasel out of Flight Booking Problems rooms for people claiming weather http://t.co/Flcnnn2USD

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united you guys are awesome! Thanks!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Just signed up for TrueBlue and booked a flight but keep getting an error when I try to link it to my TB account. What's the deal?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Yes, ground crew finally showed up so plane could depart very Late Flight.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica do you have an application for iOS? Was looking and only saw Virgin Mexico :( </3

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue good morning sunshine! #TailfinThursday http://t.co/Nc0ES6e4Lf

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I digg it!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United. What's going on with UA 236?  outbound flight last thurs was delayed 4hrs How long will this delay be? #worst2unitedflightsever

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir what do kids aged 11 and 12 need to fly with AA internally within the usa. Thanks for confirming

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @acnewsguy can you give me a # for US Air in philly to talk to a real person? Acarl4@hotmail.com

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is main supporter of play where Jesus is portrayed as homosexual partner of Judas and who performs a ?gay wedding?? #boycott

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways TYVM USAir, Happy Night@ <3

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue backlog is an hour at most, this is over two!  Unacceptable!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir is the 24/7 phone line open? On hold for over 2 hours now. Your check-in agents cannot help at the airport itself. Please help.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue flying w/ infant for the 1st time, can I bring a canister of powder formula for a carry on and/or use my plastic formula divider?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Ill check it out, appreciate the response, regardless.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways have you ever lost luggage with an infant and a 4 year old? Then customer service never answered the phone. I've tried all night.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Thank you, you too!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I understand. Wonderful "Miriam" in customer service who was able to reroute me... Got any rental car discounts?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir took delivery of N8661A, a new Boeing 737-8H4 yesterday. http://t.co/5z9STyUQJ3 #DFW #DAL #airlines

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways provided the best service for me today! Thank you so much :)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Gnight checked in at POS & supervisor was unaware of policy. That sucked having to guide him to the internet. He was v unfriendly

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united 441, which also had 1 working WC in coach. Good thing this bird landed ahead of schedule. I have to use the WC stat.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I WANNAA GO TO THE VEGAS SHOW SO BAD ID DOO ANYTHING #DestinationDragons

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Thanks, but that results in missing the conference I'm attending. Are there options to book earlier,or if not,receive a refund?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Thank you ! What about Paris ? Could we arrange something from there ?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united where is our luggage

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks to you customers like me stay loyal. From check in to landing.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Finally got a call from AA, but it was an automated voice that hung up on me! I called back & it says it'll be 2 more hours.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I'll stick with my United flight. Thanks, though. Effort is much appreciated.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I've tried ten times now last night and this morning...how many times should I try? Have meetings to make tonight in ATX.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I have an issue that requires a bit more than a tweet to explain, do y?all have an email?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue you can do better than this. And you can do better for me and all the passengers. #flight108 jfk to pwm.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica is helping me step up my @Tinder game! #TinderTips #tinderchamp http://t.co/jBmVVha63A

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united it seems like no one from United can help me. Lots of fingers pointed, zero people stepping up. At least the gate has Oreos

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue are we good?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir My wife & infant daughter are on AA3195 ABI-DFW. En route but delayed. Can y?all hold AA1458 to RDU so they can connect?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I have never had such awful customer service and conflicting service. Outrageous.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Many thanks for your reply! http://t.co/6CGFv02gzb

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways provided the best service for me today! Thank you so much :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir amazing service by your SW stewardesses! From den to Cun and from CUN to Atl and atl to lax. Thank u!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Change in the Air for Travelers, Investors - @BloombergNews http://t.co/6redD3vC73

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways contd.. They put her on 7 pm flite tonite. I think she's on now. Worst customer service ever! U need to fix it.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir my birthday is during #DestinationDragons and im a huge fan- anyway I can get tickets?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Lets hope it stays that way.Big thanks to your ground/outside crews all across the US the last month. Great FB post yesterday.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Do your TrueBlue pages not work on Chrome or Safari? I keep getting blank pages when I lick on the TrueBlue tab on your site.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways any plans to support #ApplePay on board? I have the USAirways MC and it would be nice to still use it if I forget the card.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir what is the status of flight 1675 tomorrow

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united nawww. United is my fave airline.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways captain on flight 1712 from PHX-PHL at 3:55 tonight was hilarious. "Greetings from the pointy end of the airplane" haha thanks!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @TheEllenShow @Imaginedragons if only that was me! ???? #DestinationDragons

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I will be writing in about the service via email. My company also transports well over 100 clients monthly via SW.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir 2 hours on hold for customer service never us SW again

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: .@AmericanAir cover a rental car or refund our ticket? - I'll gladly drive 10 hrs home than be stuck here till Tues!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I paid seat upgrade b4 the severe weather.  Got booked on another flight but did not get upgrade. Was calling to inquire. HELP!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir the crew of 4649 has been great to us today. Traveling from Ft. Lauderdale to Louisville with 2 kids 7 and under. Thanks!??ï?â?ï??

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Pilot pleads to let boarding begin for full flight #1937 while waiting for 4th flight attendant. Denied by mission control. Grrrr

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Annnndddd, I just booked my flight. That was easy.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir flight from BWI to ISP ready to go! Thanks for keeping us warm! #FrigidFriday http://t.co/bfPfW6eyKU

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue why yes, yes it does!!!!  Great trip down!! Thanks for the lift!!!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@AmericanAir #AmericanView
The view of Oregon from seat 31F, flight AA1469 2/22/15 http://t.co/t9JBN9WZtq

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united landed in Boston at 9 last night.  The 15 hours of traveling was rough tho.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Just bought tix for ATX - Dallas route - thanks for adding that! Love yr airline & yr website is BEST transactional site EVER

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks for having no one to pilot my last two flights, and all but stranding me in Houston tonight.  Airlines are the absolute worst

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united  RES # 0167560070877     Fsqthg   Thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir understand the weather, these kids need to get home! Nice kids doing volunteer work from a RI high school, please help

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue what's going on with 1171 LGA-FLL..poor to no communication from gate agents??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir your hold music sounds like it's from Super Mario Bros for gameboy color

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir any chance of adding LAX->JFK direct any time in the future?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir great job and great service in and out of SDF this weekend during the winter storm.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways It wasn't weather this morning.  AWE1701 diverted back to BOS due to mechanical issues.  So far lost one of 3 days :(

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways to a booked hotel for the night so I had to find him a room at midnight. Then say his bags will be on the plane, but can't (2/3)

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir @Rizzilient After days, I finally got the automated service to call me back but it hung on me! This is beyond ridicules.  help!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I was just sitting here talking at a tech conference about how awesome you guys are and this rolled across. Luv you guys! #LOL

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue @AmericanAir ah ha! I misread the end date as being 2014 not 2015. Thanks for clarifying :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir not yet! Supposed to get it early evening tonight. Don't want to have to go to the store and buy new necessities.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue great.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir delayed for two hours at ORD-->CDG the one time I need to be there to catch a train... ????

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks for the quick response! Fingers crossed the plane gets here then

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue no. come on.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue NOT A HAPPY CUSTOMER. We've waited patiently, not to mention $150 and six months of marathon training, we need 2 be there tmrw.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir baggage claim has already changed 2x...most recent had 3 bags come out and then stop...claim team has no idea what's going on

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir did you know that suicide is the second leading cause of death among teens 10-24?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir i do not want to stay overnight at this airport! I have been here since 11 am this morning!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways - I bet you don't, but I'm the paying customer here. I know how to check for flight delays, thank you.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Merging AA and DividendMiles yield an error. What are the _exact_ steps to navigate the phone menu? All I get is a computer.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Sent my suggestion and comments via the link provided..

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@SouthwestAir 10+ people pre boarded
Only 1 needed a wheel chair off the plane... Was NOT the case boarding

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united did I win :)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united two service agents hung up on me the third was able to get me a flight on US air today. Three calls and 2.5 hours to get a flight

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir my flight got Cancelled Flightled from GRK to DFW, then to LEX for tomorrow and I need it rebooked.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Repeating this is policy is basically repeating "Fuck you" to your customers. I'll be shopping for a new airline ASAP

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united #onlyinAmerica. 18 days and not a word from #unitedairlines #customerservices. Bad PR guys.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united its in black and white. EU law and all that ?¬600 for a Cancelled Flightled flight. I want my money

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Group Cancelled Flights close to a thousand #flights Monday http://t.co/v1RADYKEP2

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: @2littlebirds Well captured, Brittany! We love the clouds! :)  Enjoy the ride!?? Thank you!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir got it.  Next time I will know about paying extra to make the A Line.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Beatriz and Susan. Gate 4 MCO.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united You please do not burn my dreams !!!  #burningman tickets sales today.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Who can I contact about requesting a charity donation? #ThankYou

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Beatriz and Susan. Gate 4 MCO.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir seems like you could make more money by opening up seats on a more desirable flight.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united FAIL set to song. http://t.co/Axpn28xiQB "United Breaks Guitars" < LMAO!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Hi! Just wanted to see if you have any new routes planned this year for Newark. Love flying you guys and hope to do so more!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks for update http://t.co/K7uBOTMr1r

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways trying to change flight because of airline travel advisory. on hold for 45 mins. Help!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir #AmericanView Sweet Home Chicago http://t.co/J6icLV8DTs

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways and now you can't even accommodate us by letting us fly in to another airport?! Horrible service for your fault!!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united @annricord Great! Appreciate it????

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue  I see my flight from Boston to Pitts is ok from this afternoon. Did you have any delays for the morning flight?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica achieves a second year of profitability despite revenue pressure ... - @CAPA_Aviation http://t.co/zSuZTNAIJq

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united united flight UA3774 after two delays just Cancelled Flightled no explanation & no more flights to Norfolk that aren't booked. Renting a car.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @eatgregeat WOW~Thx for thinking of us, Greg! Heard #SOBEWFF was amazing! We've heard the same about @JetBlue (ps thx for the info) #TeamNKH

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united UA276 sitting at EWR nearly an hour after sked.  Pilot says computers down but no clue when we will leave.  Can you help?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir trying to fly out of Nashville tomorrow. How is it looking?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways customer service at its finest

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir -17mph winds and would do anything to be in Florida right now.. help a sister out!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united how is it that my flight #3367 can arrive early and be delayed due to no gate being available. We are now 20 min Late Flight on tarmac

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United is the best way to re-unite me with my one true love, shopping in USA's fashion capital #NewYork #unitedVUSA http://t.co/rBn7StUij1

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I hope so because I fly very often and would hate to change airlines.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir this would be an awesome experience #DestinationDragons

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: @sylvie75015 Good morning, Sylvie! Have a great flight! #yourock?? > Thank you #JetBlue! @mxo42 @henrikwagner73 #JetBlueRocks

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@SouthwestAir: @kirkwoodtiger Hmmm... how does the Caribbean sound? https://t.co/AAY5avg99b ^LD?? WARM THANKS!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir You Cancelled Flight my flight and there?s no way to rebook on the website or app? I have to wait 35 minutes on hold? #fail cc @Delta

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Follow me pls?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Well, thankfully they've got a nice food court here...When will an update be posted?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways why are your customer service department so intent on ignoring my emails and queries? #badservice #usairways

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir any earlier flights SAP->Mia & Mia -> New York (lga) on 03.03. I'm currently booked on flights 1504 and 1102.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/RLWBJ80mA5?? r u serious

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united you need a bag bouncer. Get it together

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm not sure I did the messaging part right. Please let me know if you received it.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: See you in ATL! ?@SouthwestAir: Congrats to our #DestinationDragons winners! Ready, Atlanta? http://t.co/AY1GIdcfa4 http://t.co/yC7V2s0iOd??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ???ð??? RT @JetBlue: Our fleet's on fleek. http://t.co/rinzYSK6kI

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Not possible to carry-on and put in a closet/overhead? Had success doing that with other airlines. Thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united no claim number. Haven't been back to iAd baggage since. Is there a phone I can call to speak to someone?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Eliza & I cheated on u @AmericanAir with @AirTahitiNui & it was a lovely flight. But we'll be back! Lots!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica a brilliant brisk am in Boston in cue for vx363 http://t.co/rMZNIVGmg6

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Everyone is sorry.  Don't have what I need for meeting tomorrow.  140 charac. isn't nearly enough to highlight your shortcomings

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair *any site*?   gmail, facebook, etc.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united can you send a personal plane to get us out of school? It's icing and we don't want to get stuck here @ansleyhutson @emily_donneIIy

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thanks to the gate agent in State College, PA that was able to get me on an earlier flight AND figure out an earlier connection!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united @abigailedge Another glitch??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir why wont you find my luggage without blaming everyone else?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I have a LH return business ticket from Den to Fra.If I fly domestic with you,bag can be checked through to Fra,no need to claim?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir 48 hours and still no bag. Could have flown to Costa Rica and back by now. I had gifts for my family in my bags.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united am I allowed to bring a duffle bag and back pack as my carry on and personal item? Flying out of NY

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united follow back and I'll give you the details.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I left an item on plane BOS-PHL on Friday.  I've called PHL US Airways # & left 6 msgs. No return call what to do at this point.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united, Understandable. I did try Flight Booking Problems several times for 2 passengers & got the messages I mentioned before. As for the agents price???

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @UsAirways can a real person help me here? This customer service is poor. I'm at the mercy of someone since the flights are disappearing.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir we have been rebooked due to weather, but need to change our reservation and fly on the 24th, instead of the 23rd.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir why are @USAirways gold forced to pay for an upgrade? Open seats in 1st and not offered to Gold/Sapphire

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I flew United last month and the experience was AWESOME!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Are you expecting delays/Cancelled Flightlations at Dallas on 25/26th due to the snow? Nothing like Monday I hope!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I know it is hard to predict, but how are flights from Dallas to Nashville tomorrow AM?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united it is cool. Your customer told me they didn't care either. It is expected

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir weather bc of system outage. Hopefully everything goes smoothly now. Thank you for follow up

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue to offer service from Daytona Beach to New York - Albany Business Review http://t.co/dUhBJ41jHx

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways on your website and on your boards at Logan it said it was on time, so we went through security and got to the gate (2)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir if i want to change my flight due to weather conditions in Dallas this weekend, i should be able to cover change fee with miles

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united the person is currently bettween gates 71A and 73 in LAX

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir all good! I'm catching the 11:10p flight tonight. Thanks for the response.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir On flight 771 tomorrow (Wed 2/18) DEN-BNA. Will we be delayed or Cancelled Flightled?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thx, just DM'd. Conf #'s MQXC64 & MPWNC2. Any help appreciated

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir still haven't left @BWI. Maybe by the time I'm suppose to fly back to Austin on Tuesday we'll have moved.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica you're the best!! Whenever I (begrudgingly) use any other airline I'm delayed and Late Flight :(

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir so glad u guys do business w/ more class than UR competitors @SpiritAirlines ????

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue's flight Flight Booking Problems experience is pretty great!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica your inflight team makes the experience #amazing!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Grand Budapest Hotel #OscarsCountdown

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Thank you, you too!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue oh definitely. I kind of only fly JetBlue.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue seriously? System down? No IT?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you Thank you Thank you!!! My last attempt to win #DestinationDragons tickets was a success! I could not be happier!! :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Don't show these to Larry Fedora. RT @JetBlue: Our fleet's on fleek. http://t.co/qqlzk2jkzR

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir do new flights come out at midnight?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united. epic fail. @reagan. no jetway. been here 15 mins on tarmac!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir what's the status of flights for Tuesday out of Dallas??

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir is that the flight for tomorrow?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue 1242 now?! I may cry!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Any way that we could look at other options for today?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united of course I did. The bag should be here by now :( #frustrated

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue do bags still fly for free anymore?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir when are you releasing your flights for September? Just found out you fly direct lbb to las! So excited! #tripofalifetime

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica thank you! See y'all soon! I'm excited to see the expansion of destinations. Spread those wings!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united @FlyANA_official pleasantly surprised to find ANA has made major upgrades on their transpacific route in flights, planes and service

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united 732 from Denver. We just boarded! Fingers crossed we get into the air!!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue love traveling with Jetblue. Cant wait to go to Paris oui oui!!! NYC was awesomeee!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @AmericanAir Suggestions , been on hold 2 hrs for flight that is now about to pass departure...Dealing w ny weather, need change

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir crew of WN3946 SAN-SFO was brilliant! Rita was hilarious. I know I've been down on you before, but this was a great flight

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica it was a disappointing experience which will be shared with every business traveler I meet. #neverflyvirgin

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @usairways -Really? U land me in Philly 1.5 hours before my flight, wait 1.5 hours behind a plane you got stuck,

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways please give Tara G a pat on the back and praise.  She was very very helpful.  She is at PHL member lounge

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united can I get your service desk # at IAD?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united yes in Lusaka, Zambia. My guess is the bags never made the plane at IAD.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Why is my "first available" flight for me now Tuesday but a flight today  that is "booked "#flt 755 available to buy online?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united DM ed u the request num

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways i got through and am able to switch my flight with no charge. Thank you

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue my mom wanted me to change her seat along with my sister, but their two different reservations and idk

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir guess that's what I get for bragging on you. I fly you by choice unlike others who fly because they don't have other options JS

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Hmm. Looks like you looked at my tweet from last month, not this one. Was able to get U.K. agent to help me, thanks.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir that's if it is ever complete and if i can ever get through customer service #theydontanswer

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united as a million miler with UA, and flying almost every week I observe gate and flight crews committed to good operations

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir i live in the southwest, Imagine Dragons is my favorite band, and i met my 2bestfriends thanks to them. it would be amazing +

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united how can you not put my bag on plane to Seattle. Flight 1212. Waiting  in line to talk to someone about my bag. Status should matter.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue just wondering if the website is having issues today. Trying to book a flight with my visa I always use and its rejecting it.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue sorry for my misunderstanding of the term, but what does that exactly mean?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Awesome staff at the  check in desk! They had a paper airplane race for a SW gift card to keep ppl entertained during delays

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir makes flying for @UNO_Baseball fun! Flight crew just led the plane in singing happy birthday to one of our guys! #LuvInTheAir

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Customer of the year? http://t.co/epqqONHO2H

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@united THIS IS THE  YEAR FOR VAN GOGH FANS TO VISIT EUROPE
http://t.co/e1EOfthgAJ

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united My post was just more of disappointment.  I'm a frequent United flyer, it was a simple ??.  1 bad apple doesn't spoil the bunch.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir that's quite an impressive list of fees!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Hopefully next time! Can I send you my future itineraries so the next one can be planned when I'm there? ???ð???

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united What are the chances of my flight to EWR from PIT being Cancelled Flighted tomorrow?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways 2 hours on hold. Still no answer. Horrible.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir .. UMM hello?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Can't bring up my reservation online using Flight Booking Problems code

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I'm searching for flights to redeem with miles and getting different search results with 2 user accounts. Any reason why?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica my drivers license is expired by a little over a month. Can I fly Friday morning using my expired license?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Thks US #1786 2/19 PHL to FLL. Overall 1st class has improved with more food now on PHL to FLL and most crews are super.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks for your attention. I would actually like to make a specific complaint about customer service at DCA. What is my best option?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks, already subscribe and have a RR Account. Had received a promo code last month but has since expired. Any new offers?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways getting sorted, thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united flight was too heavy so had to fly BACK to Palm Springs (after being in the air for 30 mins)

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is Flight 3113 OMA>DEN on 2/21 actually Cancelled Flightled? Been on hold for over an hour and your website says conflicting messages

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir my Flt was delayed, scheduled to miss my connection, can I get some help? 8HH4P2

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir there are no more flights via united when I arrive to DFW and my car is parked at IAH ????

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir not if its travel Credit you used to buy and it expires on the day you find a lower rate

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Will do. I appreciate the response.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united KOA-LAX should have fresh food service, right?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Can you take @Cosmopolitan off your blacklist... trying to work :(

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united of course not. The inflight crew was great!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir we're here at MCO. Thanks.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways at least they make you run so you want yo buy this fresh diet coke...nice bizness plan. Its all about marketing right?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir thanks!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @dultch97 that's horse radish ??¤??´

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thank you!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Just did, thanks for checking! :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir yeah haha. Never been in one. It's expensive ???ð??? and we will!!!!! So much fun! #destinationdragons

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united just confirmed a seat! Crisis averted! Beers won't be missed now

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways wow.. Flight Cancelled Flightled, slept on the floor at the airport and now flight delayed

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir About time...and just in time for my next flight Thursday.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir When will the old 777-200 fly ORD-PVG get upgraded?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways btw, not upset at usaiways, promise.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united just sent - thank you!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/TnKIXXrxHB?? ???ð???

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue will I be compensated for delays or Cancelled Flightlation?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: NO?@JetBlue: Our fleet's on fleek. http://t.co/UgFCKErmrW??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united flight ua3576, gate b1. And tell ray I somehow made it on to the 736 flight out of IAH and didn't have to wait for the 917 one. :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Love the team running Gate E9 at LAS tonight. Waited for a delayed flight, and they kept things entertaining

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you know what'd be beyond awesome? A pair of tickets to the @Imaginedragons show in ATL. A girl can dream #DestinationDragons

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united @paigeworthy : page United values your tweet b/c it's so rare that they receive tweets complimenting their service...most are fake.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thank you for listening to my compliant and doing the right thing. I appreciate you working with me

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I tried speaking to multiple people at your reservations desk after 30 min on hold. #waivethefee #poorcustomerservice #Neptune

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United yall tried it with this little bitty plane flying out of boston!! I hate little planes!!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@VirginAmerica: @KarinSLee Of course. Have fun celebrating!?? Thanks! Happy Chinese New Year!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks for sending my kid to the #DestinationDragons concert Vegas @Imaginedragons So awesome! http://t.co/G9b6e0a2sZ

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united can I request a ticket change through twitter ?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I'd hardly call going from 10,000 miles to 1,000+ miles a ticket cutting edge. About 1/10 the perk?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  why are you the only airlines to Cancelled Flight all flights into BNA? Been stranded in philly for 2 days. Hoping to get out in the AM

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united your ground crew was inept and left a truck sitting on the Tarmac. Didn't have a gate agent once we got a gate.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir unveils 4 new routes, including  2 from #Ohio http://t.co/4uRzvBPJKO via @usatoday

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I will. Thanks.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I actually could use a slight tweak to my return - not leaving here now til Monday -any way I can skip calling for that?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue what's up? Three delays so far, resulting in over three hours of unnecessary, extra waiting.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@united are you looking for European Flight attendants for Paris or Frankfurt?

Best,

Fabrice

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Hawaii! Get me somewhere warm & I can find some good to do. #FlyItForward

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thanks. Got it straightend out last night.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I?m resending the confirmation code in a DM

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica it?s just a bug report, guys

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks for the follow up. So glad to get my bag back.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways is alright with me. Please give Scott F at BDL a bonus for excellent customer service

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united worried the cold weather or snow would delay us this morning, but no it was the pilots. #stillwaiting

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thank you! I wish the lady in Little Rock had told me that in the morning when I asked her

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Very disappointed with the lack of compassion from your baggage services dept. I nearly had to beg get just for a "courtesy report"

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Thanks for the quick reply! Just wanted to make sure it wasn't just my account :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Salted or honey roasted? I vote to bring back the salted peanuts. I dread a year of the honey roasted!???? http://t.co/RHw78ktQFO

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Our vacation's going to be ruined w/ 3 days of rain. : ( The change fee for 2 of us is nearly cost of original flight. Can you help?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thank you!! Miss you all so so much!! Is this the link to the blog? Or has that changed?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir we've now lost a whole day of our honeymoon... Very disappointed and frustrated with everything.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir we're still stucked in the airport. #AADelay #AA919

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir haha, thanks for the explanation

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue when can we start Flight Booking Problems flights for November?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I appreciate the hard work. Still, I gave up after >hour. @dsearls

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways seriously? Every flight I have had the past 2 days has been delayed. Every single one. Terrible

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united question - was given food vouchers but can't use on plane..how   come

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir please do something about boarding at DCA 35X. Many delays + buses to planes on tarmac despite empty gates. Disorganized mess.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/t2qBGAMfpc?? this happened

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue true. Maybe. Wish I had expedited security haha

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways keeps dropping my call and won't even let me stay on hold because they are "too busy" #idontwanttocallback

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I wish i would've seen this 4 hours ago!!! I WANTED TO SEE THEM TONIGHT SO BAD!!!! #CRYING

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue yep it's for tomorrow.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I put it my "to" and "from" airports, click update and it tells me to put in my "to" and "from" airports.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir my bag was Late Flight-checked and put on a different flight from OAK->MSY. Having troubles tracking it down. Any help?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Now, when will we see VirginAmerica come to Philadelphia (PHL).

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue don't I always?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica to jump into the #Dallas #Austin market http://t.co/SzR0pioA21

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir absolutely worse cust. Svc ever experienced in 25 yrs of flying.  Supvrs at iah extremely rude. #poorservice #travel

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Do you provide complimentary upgrades to first class, if there are available seats?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united ok, I have that, pretty sure I had it before too but will wait and see what happens....

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir appreciate update. Have also appreciated our pilots effort to explain to us just now. Accurate, authoritative comms is vital.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir This doesn't address my issue. I am on hold for 30 min to speak with an agent.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united bummer but thank you for the quick response

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Thanks gang! Mind if I ask, do you handle all of your Social Media in house?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Thanks. It would be better from the gate agent at C14 in Charlotte boarding flight 1791.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue can I get some more leg room tonight B6 304

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Number or email? That's the purpose of sending you a tweet? @USAirways

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Excited that I'll be flying from Syracuse to interview in Dallas on Friday for the FA position- this is a goal & dream of mine!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thnx

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir #americanview New paint scheme looks great! #usairways http://t.co/Gt6umHbh43

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united typical caned response from UA, fix your crappy performing, last placed/ranked airline in this century!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways this made me have to Cancelled Flight my car reservation and it came out to more money...why did you reschedule a time without the crew?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue if I tell you I like that @warriors pick, will that get me that bump to first class? :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Airways Corporation (NASDAQ:JBLU) Reaches on New High Range ... - StreetWise Report http://t.co/C7tpdKqULM

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue to start 3xweekly @EmbraerSA #E190 flights from #Washington Reagan to #Nantucket between 19JUN-6SEP #avgeek

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways we are boarding now but have yet to depart.  Thanks for the response.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir @BoeingAirplanes I really would love to experience first class on that plane,looks stunning!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways i will be on this plane while on the ground longer than i will be in the air. US5235

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir guess that's what I get for bragging on you. I fly you by choice unlike others who fly because they don't have other options JS

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways call Gate D9 in CLT and get me on this flight

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Great thank you!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir that is absolutely false stmt.  You have a comedy of errors incl no catering etc #GetYourActTogether

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Can you help me out with tickets to the Vegas event? I would be so stoked!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Utah, I think. And thanks!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways any chance of a travel advisory or DCA this weekend?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir why did you drop my call. Why don't you have more people answering phones? Why is it always high call volume when I call

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Hey, my bag was damaged flying with you yesterday. What can I do?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue you can 100% confirm that?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir flight #211pilot spilled his tea on the radio! Yay for delays! Almost an hour now!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue flight 1025 JFK to TPA 8:05am on Saturday! One way ticket!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I should be fine. They automatically changed my connecting flight for me so I wouldn't miss it. A+ work.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I'm flying with you this Summer. Will I be able to leave Miami Airport during my 12 hour stopover there?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks gate agent extraordinaire Seau Fong for helping me get re-booked out of Boise and (hopefully) home to NYC sometime tonight!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Lister to my show my on Monday 1230 130

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir seeing your workers time in and time out going above and beyond is why I love flying with you guys. Thank you!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue you all are the best #flyfi # ondemand #leatherseats #hipunis #legroom

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Thanks! See you soon!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Airways Hits New 12-Month High at $17.58 (JBLU) - WKRB News http://t.co/XvBjCzlMDA

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks. Home to MSY. TSA precheck agents directing people after photo until scan beyond rude. One grabbed and pushed children.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: LMAO ?@JetBlue: Our fleet's on fleek. http://t.co/aIyC9WV5oq??

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways now I am on flight to FLL, and told to take a train back to PBI to get my car. There are no trains to PBI!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways There is no reFlight Booking Problems the event I'm flying to attend. Waiting for jetway driver??? STILL ON TARMAC???

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united you guys have such big hearts.. keep up the good work

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Good luck with the no-enertainment-on-6-hour-flights strategy. Innovation at work. Hello @jetblue http://t.co/HI76BOavXY

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir the flight I'm trying to change is in 4 hours and I've been trying to reach an agent for 72 now. THIS IS UNBELIEVABLE.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Kudos to ticket agents for #2224 for making passengers check bags that are too big to fit in overhead.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united once united's service levels reaches those of Etihad or lets be more realistically Lufthansa then ill consider it again

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways wont waive fees for flight Cancelled Flightlation due to #neptune To use credit, $200 fee. Couldnt reach destination @BostonBBB #notmyfault

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united The DEN b44 agent (9:30am) was amazing. The MPAgent at check in? She sucks. @seanMFmadden @PeterStraubMMA @jmercadoMMA @TonySimsMMA

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united (2/2) pay in person at Portland airport. I will be flying from Perth. This has been done by US Air.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/mFSsh2UHUe?? LMFAO!!!!!!!!!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue lord...

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Thank you very much!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Will do. Thanks!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue yes, but it hurt my feelings to walk by MINT. A fella can dream. #happy4them

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thank you!!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm in line at the airport right now. Will you cover hotel fair or am I to sleep in the airport?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue two rows

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir 20 HS students from Ithaca NY stuck in Miami flts xld u won't rebook to get kids home use carrier alliance #rulesshouldbend

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united already missed  connection ugh

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united @perfectomobile You really shouldn't use the word 'crashing.' Just sayin'.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I'm not this person, but I've been sitting in Denver for three hours and all I want to do is get on a plane. Please let me go home.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I sent you a DM, can you please help.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm on the 10:55 flight! Everyone has been so nice and helpful! I'm just hoping we'll get to fly out! Thank you! ;)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I have a few questions about flying with my Maltese puppy. Can you DM me?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Great, thank you!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue ok, tx. Will tell the guy sitting next to me at the gate

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thank you! Have a nice evening.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Once again, I was able to change my flight without any fees... oh and the two free checked bags.  Best airline ever.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue good to hear. Thx for being responsive.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I get & can appreciate that. I've just had so many problems in the last year flying with guys... Pretty aggravating.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Thanks. Used phone instead of computer and it worked!! Thx again!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Would love to combine AA and USAir accts. Unfortunately, one has my middle name & one has middle initial. Won't allow change

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Its not that I wasn't offered "perks" by @USAirways.  I ASKED and was told, "NO." #thenewamerican

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/5fmipW9dhi

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways - thanks, I hope so. Maybe you can put in a good word for me? ;-)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir would love Tix for Velour show-entered every contest and still haven't won :(

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways  please don't go to the check in process @AmericanAir uses at #MCO. It's an absolute disaster.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue hotspot free WiFi makes me happy. #jfk #itsthelittlethings

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@united @SCVPools
Please call me at 310-795-2210.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I know it is hard to predict, but how are flights from Dallas to Nashville tomorrow AM?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir said that AA does not provide in-flight wifi on the routes to China based on some federal laws, but United does, why is that?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir the saga continues..

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Nashville airport has runways open. It appears southwest is only airline Cancelled Flighting flights. Is this likely to change?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir after waiting for a delayed plane, we sat on the plane for an hour waiting for a Late Flight passenger. That's BS too..

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir filing it now. Thank you for your response.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir can we get a status update on flight 1457? Are we going to make it home tonight...?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue id appreciate that. Would also you mind contacting the pilot of my flight and request that I be allowed to announce over intercom?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue.  Punta Cana, to enjoy weather n see my wifes family

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Your CLT baggage crew deserves a #kudos. I had to run to make my connection. And my bags still made it! #CustomerService

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir awesome! Thx

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways why won't you help me get my luggage back? I'm a teen trying to change the world in DC #Flight5182 #usairways

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Direct Messaged you, didn't hear anything back

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united very poor customer service. I WILL think again befor Flight Booking Problems another United flight.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united My mom left her Kindle on flight 1544 today. Burgundy case with a light. Seat 27D. Did anyone find it?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Yep, except this delay was due to a hasty and unwise decision to pushback other plane before the plows were done. #fail.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways How can I change without penalty and not have to call customer service

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Therefore, since I've received no recourse through phone I have submitted an email complaint & a letter via mail will follow.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir 4 hour delay in ATL due to "air traffic control"....love missing an entire day of my vacation #unhappycustomer #mytimeismoney

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @FortuneMagazine well deserved!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue ok thanks. Safety first.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thanks! Just DMed HN.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I followed you complaint procedure only to get a run around.  Your service SUCKS #usairwayssuck

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I would love to Fort Lauderdale now that would cool.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Just got off the phone @AmericanAir customer service. Only 8 minutes to get my issue resoled. You guys are awesome.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica now it's just t-minus 32 minutes until my Elevate a Silver upgrade window opens . #FreeNeverSucks ???ð???

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue as requested, here's selfie somewhere over the Rocky's. #milehighselfieclub http://t.co/A1ChOxKPJp

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir @USAirways you can help by now finding my baggage!!  Reply to me ASAP with who I can direct details to.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir You rerouted my bf's flight and he's diabetic with little insulin; even though we tried to change it, the agent wouldn't do it

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Gracias... appreciate that!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Sure did! Only waited about 15min. Yay!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united good morning, any first class upgrades available for ua1619 Feb 25  rsw to ewr? I need 4 seats please

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united sitting on UAL 683 - a comedy of errors.  UAL is incompetent

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica this is great news!  America could start flights to Hawaii by end of year http://t.co/r8p2Zy3fe4 via @Pacificbiznews

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united flight was too heavy so had to fly BACK to Palm Springs (after being in the air for 30 mins)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united How can you not know where my bags are?  You knew where they were 6 hours ago. You are killing me!  Worst service. Ever.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways really!??

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir 8FKQW is the conf #. Thanks for the reply

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I'll check it out when I get to the airport. Thanks.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica What @dhepburn said.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I better get a free flight

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue just called that number and left message. Are you at to pass along message to team too?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @AmericanAir Flying from Orlando to Philly to Charlotte to Lynchburg. Saw advisory re Philly. Wld like to fly from Orl to Char

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united ruined my day & start trip SFO to GIG. both legs changed, lost my paid upgrade & 200 1st class seat & moved me from Econ + to Econ

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir origin/destination/dates are the same. Going from US Airways connecting flight to AA direct flight. Award is saver level.

Rejected response: negative