Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Will 2396 be Cancelled Flightled tonight?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united sent

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir thanks to Jacqueline in CLT for cleaning up @amexserve and @USAirways mess!!! Awesome service

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir needs 2 make me whole Used my tkt back n PHX due 2 rude SNA agent Jacquie Plitt flew @USAirways 2 CABO http://t.co/QxWW1p09a0

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica Boo for a not refunding a seat upgrade fee I did not want to buy in the first place!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue BEST SEAT ON A E190 to board early. READY. SET. GO!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Yes ! :D (Y) From @therealaviation on Instagram :)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir thank you AA, this is how I always start my vacations http://t.co/dzKc3auZU9

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United to start daily #B777-200ER flights from #Newark to #Milan #Malpensa replacing #B767-400ER on 7APR instead 28MAR #avgeek

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united social media team is on point on #OscarNight :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue im in a session presented by one of your beloved travelers, @paulgordonbrown,I see why you love him so much http://t.co/vv8cFyhKVb

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways if you've got room on an earlier flight home, why charge me $75 to get on it? Be the hero!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @bgr1061 luv SWA myself and my employees use you always!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @AmericanAir Thank you for a couple of easy, hassle free flights today, professional and friendly staff made everything easy!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue, why must you always delay my Late Flight night Orlando flights? ????

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways We're having 2 grandbabies in 2 weeks -- will travel to DC for the births. Thank you for the reasonable fares!  See you Saturday!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue any idea when November-December 2015 travel opens up?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir no worries, loved flying with you guys. Thanks!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united lets do that can you email boarding pass?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Is your BWI-SJD service seasonal? Wasn't part of extension. Called intl desk. They didn't know. Want to fly in Sept on Sat.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thank you for responding so quickly with a helpful tool! @dustyob

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Despite Mother Nature's best efforts, @SouthwestAir's good-humored folks got us home safely in an area heavily affected by winter storms.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Weather keeps slowing us down. Not your fault. This is the 1st time a Southwest flight of mine was Late Flight so I can't complain :)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue ah no the staff was perfect this morning at JFK, more sleep for me!! :)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Yep, was in one of my other camera memory card :D

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue the departure time keeps getting Late Flightr.  I'll be lucky if I'm home by 3am

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways No flights out of Philly because of system wide tech issue.   @CBSPhilly

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica I miss the #nerdbird in San Jose

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Thank you for the free flyfi!! Makes an already great airline even better! #jetblue #Boston #westpalmbeach #flybetter

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir what do I need to do when TSA pre doesn't show for a flight of mine?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you for the prompt response. I will email Late Flightr today.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Flight attendant #YeseniaHernandez provided excellent service among peculiar conditions throughout the day ??? :-)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united unfortunately still on the Tarmac at @fly2ohare and definitely missing my ride from @flypdx #GonnaBeALongNight

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Bag MIA since Wednesday. Still no word where it is or if we'll ever see it again. #lostluggage #frustrated

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir This is exactly why ill be flying AA from @Dulles_Airport to Dallas! Only airline I trust!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Why not deal with that while the plane's on the ground instead of diverting the plane & adding 2 hrs to the flight?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Thanks, @chasefoster. Was just about to book a flight to UK using @AmericanAir, but after reading this exchange, there's no way. I've sent

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united ok thanks! Where are you counters located? And how Late Flight are they open?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I appreciate your prompt response.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir k but who won destination dragons

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Very excited, for the first time this Sunday, March 1 I get to fly #JetBlue flight 123 #Mint from JFK. Looking forward :-)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I lost my sunglasses on the flight from OKC to IAH this morning (8am takeoff) .. is there any way to retrieve them?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thx 4 replying. After trying 2 get thru many times, & v-mail or people hanging up on, us we talked 2 tech...cont'd

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Such as deodorant, shampoo, toothpaste. Seems like that would be limited to 70oz, correct?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united why am I to believe they will help when customer service couldn't? Like I said, I want a number to someone who can fix what you did.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united That doesn?t make any sense. I?ve been 1K for over 5 years, and you?re making it harder to keep me loyal.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks for sending my kid to the #DestinationDragons concert Vegas @Imaginedragons So awesome! http://t.co/G9b6e0a2sZ

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I was rebooked, however it would have been nice not to have to wait an extra 90 min at the airport.  How will you make this right?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways please have your people hold flight 599 from Phoenix to San Jose.  We pulling up to the gate! Scheduled to depart at 5:40

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways keeps dropping my call and won't even let me stay on hold because they are "too busy" #idontwanttocallback

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir @dfwairport me too!!  LOVE LIVING SO CLOSE SO I ALWAYS HAVE GREAT VIEWS!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@USAirways
Are you an incompetent airline every day, or just days that end in 'y'?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/CXTTxV2lMP?? ????

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir - trying to track down backs for two of my attendees #help

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Plus a US Airways - you need to do something about this! I left Philly to thaw out!!!! http://t.co/pKy7ZhnNRH

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united is it on a flight now? Thanks for reply.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir when is next lax JFK flight today

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@USAirways "Airport snow removal method #22..."
Keep up the good work folks, this is where Cessna's become 747's! http://t.co/0JJT4X3YxG

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir how does one book a ticket online and put it on hold?  Does that require that I pay for the ticket?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I hope you like the photo :) http://t.co/p7fSLuxEGW

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue sent :-) curious to see what kind of comp we get.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thank you for fixing my 5 hour delay.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Thank you United! ?@united: @dan_roam That's a beautiful place to stay a day longer. Have you been re-booked? If not, let me know. ^MN??

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir continues to prove to be the best airlines ??ª

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united #worst2unitedflightsever UA 236 LAS to IAD 2/24 mechanical problems again - took off - had to land for fix - delayed again #wtfodds!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir What's with your baggage handlers calling out at DFW today? No luggage onboard the planes.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you have open seats on flight 4001 pvd to MCO @ 1215pm today?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir kudos to the crew of flight 1050 to GRR for making a very special memory for a sweet young passenger, and her Momma. Well done

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I did 50 times and no one was helpful I'm missing work nd school nd the manager REM from mia told me he didn't want to talk us

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir she made it standby after her flight was Cancelled Flighted for no reason. Almost 4hrs Late Flight.  Conf#? FVF9YW  SWRR#??298033455

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Looking forward to flying once again with #SWA on Friday! The #LUV airline. #DTW #MDW #TUS

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I am following you now

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir happy to enter your sweepstakes again #nutsaboutsouthwest

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Why we can't have nice things. RT @JetBlue: Our fleet's on fleek. http://t.co/HP9RPPCvHx

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways i hope i get the opportunity to join the team with this job opening!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue The chairs could use some TLC. And more power outlets in the area would be a bonus. Headed to @UniversalORL !

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue do you have a waiver for NY weather today?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you! I can't wait either :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir WTF, my flight was delayed and then I go to board and my boarding pass has disappeared from the Southwest app!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united it just goes round & round, it's be going on for weeks,

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Jan 5? That's not summer http://t.co/TpzhjX7Hbt

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united #UnitedAirlines wont wait 10min for fam w 2yr old connecting. flight leaves early instead for airport that is planes last stop today

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways churn rate increasing by the second

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir gate agents disappeared and customer service agents were miserable and unhelpful. #letdown #neveragain

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Awesome! RT @VirginAmerica: Watch nominated films at 35,000 feet. #MeetTheFleet #Oscars http://t.co/DnStITRzWy

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue while in Haiti Id do food distribution for hundreds of hungry kids in nearby villages. #flyingitforward http://t.co/lTf2quD3Xc

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I did

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Not your fault @JetBlue Social Media Awesome People. I know everyone is working hard to get us in our way.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair How can I refer a friend for the Southwest Credit card for points?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'll have to drop by next time I visit!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united no thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @americanair Yes to the iOS. I'm running iOS 8.1.3

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I had booked online but unable to Cancelled Flight online. But finally got thru.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Airways Lowered to Strong Sell at Vetr Inc. (JBLU) - Mideast Time http://t.co/yMMH9k4CBr

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Hello SWA, Who is your POC for partnerships with nonprofit organizations in BWI area?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways that seems unlikely without a crew here to board us

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks! :)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Seat 14A, Flight UA895

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united am I allowed to bring a duffle bag and back pack as my carry on and personal item? Flying out of NY

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thank you! I tried that and they said they didn't have it. Anywhere else to try?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir anything in particular I should ask for.   Will they want me to document my mileage plus status!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways you're really fudgin up with all these delays ??¡ #justwantmybed

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways really!??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united not anymore.  Finally was ticketed 5 min before takeoff.  Not sure why the confusion with a full-fare GSA ticket.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir my flight got Cancelled Flightled from GRK to DFW, then to LEX for tomorrow and I need it rebooked.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways got transf. to Dividend Miles...need to change flight.  Grandma just passed, need to change ticket ASAP. Update on wait time?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir trying to rebook flight. On hold for 23 mins before disconnected and now almost 40 mins? Unbelievable. http://t.co/0BJNz4EIX5

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united we are trying to go as far away from King'sCollegeLondon as possible for #charity today. Would you help us ? #jailbreak #RAG

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: .@SouthwestAir I appreciate that, and not to be rude, but it doesn't solve much. You should AT LEAST cover the cost of stolen goods.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir   Thanks

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir the Late Flightst usair4603. Earlier 4591

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: chair #selfie "@JetBlue: @StacyCrossB6 @PHLAirport @SaharaSams  Everyone looks #FLAWLESS ;) We're so PROUD of our PHL crew! #BlueHeros??

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks again for your concern. I will contact customer care upon our return from Australia.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir thanks ??©. idk if it still Late Flight but I hope I get it tonight ??

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue just leave certain things to the kids.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir do you have all winners for @Imaginedragons #DestinationDragons

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thank you for reaching out to me. Hopefully my request will be fixed and I can remain a loyal customer.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I love the Admiral Clubs! Thanks, hey can you follow me?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united hi I left my asus tablet on flight to Heathrow from Newark on 16th feb and wondered how long it takes for someone to check if found?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Hey southwest! I wanna go to see @Imaginedragons ! You guys are a lot better then jet blue.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways flight was full.  1 open middle seat.  Did not want to sit there.  What is your policy?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways direct flights to SFO leaving from same airport with @VirginAmerica and @united - can you please put me on one of those?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir its all good. flight eventually took off, and landed safely. oh, and I got the free cup o wine. thx

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Thank you

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Never felt better taken care of! Indian aunties are the gold standard. Thanks Aruna! http://t.co/aypyaDUY6a

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Tell me the secrets to flying high #RedCarpet

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I just submitted feedback for you @gripeo. Not a good way 2 handle baggage or customers: http://t.co/F6COpX1Fvj

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Haha - that will indeed be a great day!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/pr3OeBC2N2?? lol wut?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @AmericanAir our honeymoon was delayed a day because a gas cap was not screwed on! Flight 1801- so frustrating!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue your customer service agent Bonnie is amazing on the phone she deserves a promotion!!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united LGJW7B. I voluntarily rerouted; 1st leg of journey was in economy and was supposed to be 8B. Res agent said she'd reserve it for me

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue in the sky on flight 833 from BOS to SFO. Awesome crew! Helene rocks!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Sent my suggestion and comments via the link provided..

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united please upload the March on-demand entertainment listing on your website! ??ï??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united how can you not know the weight of our plane after us sitting on the plane for 2.5 hrs? Not convinced your company is safe for flt.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I think this is the best first class I have ever gotten!!  Denver to LAX and it's wonderful!!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Just signed up for TrueBlue and booked a flight but keep getting an error when I try to link it to my TB account. What's the deal?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thank you Margo at Houston's Bush Intercontinental for getting me home earlier.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir 953 our  fligth Somthing to talk  about this?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue dang. Pandora? Does it look like it may get pushed back more or is this likely it?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways is there a number to call to modify reservation.  Please help. Very frustrating with american and us air merger

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united its in black and white. EU law and all that ?¬600 for a Cancelled Flightled flight. I want my money

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue i love this song <3 thanks @JetBlue

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir don't worry. I'll be sending a letter with what I expect from you for compensation. I fly twice a week w/you guys...for now

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks to O StBernard for taking time to read through page to find info as supervisor felt to insist tho I showed previous comm

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united @staralliance was there few weeks ago AWESOME,bright vibrant, and NO habitrails

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I will try that. Thanks! If all else fails I will just do the old fashioned method tomorrow morning.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir although there was a 6 hour delay every single staff member from the ticket desk to the admirals club in was as sweet as pie

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir This is getting a bit ridiculous when and you have made me miss 2 full days off work and had to pay for cabs back and forth

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@united: Looking for a reason to travel? #quote http://t.co/GGuIg3t28z??

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@united "Airport snow removal method #22..."
Keep up the good work folks, this is where Cessna's become 747's! http://t.co/9v8tMUsJvU

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I'm unable to check in for flight 2119 BOS-DCA and haven't heard if flight was Cancelled Flighted/rescheduled. Any updates??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue the big board says we aren't leaving until after 8:30 ??©

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir may want to direct that to the people at @FurryFiesta tok

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue sounds great! Thank you!! :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @geekstiel Do you know when the last chance is?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue flight booked! Heading out to California with the @WikiPearl team for  @NatProdExpo on March 6-8! Can't wait! #ExpoWest

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair has 22 employees on Social Care Team, 4 staff the Listening Ctr. at any time-rest of spots filled by other areas. #RaganDisney

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue @Airbus  Wow, awesome videos guys https://t.co/dbcvEPn5QC Great work. #Bluemanity #CoreValues  #Passion #AeroJobMarket #avgeek

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue with 3 kids and 11 days 340 + doesn't work and it's months in advance

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: What can I say other than when it comes to my #BrandLoveAffair w/ @jetblue ur my #soulandinspiration https://t.co/IGkoGyWksr #umosaicmecrazy

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica help. I was On  Flight  27 from JKF tonight. seat 7C left portfolio. Need it back!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united to start 3xweekly #B737-900 flights from #NewOrleans to #Cancun on between 9MAY-5SEP #avgeek

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I was insulted, disrespected and met with incompetence at every turn how about a voucher for a domestic round trip

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways any travel advisory coming for the Carolinas?  Bad weather!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir spoke too soon. 30 min Late Flightr still waiting for bags to load. Some sympathy would be appreciated at the very least.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Oh I will. #Disney bound. #workhard #playsoon

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united My post was just more of disappointment.  I'm a frequent United flyer, it was a simple ??.  1 bad apple doesn't spoil the bunch.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I have 8 flights with you in the next two weeks :) let's make some good memories!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united landing in Chicago - saw it once we were already airborne.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue you don't need to cut services, charge more and give a better flying experience. That's why I use jet blue in the first place

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways finally rectified my flight situation! Thanks again

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Thank you for your help today.  I have been a loyal US airways customer and i appreciate your responding to my tweets.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Already rebooked for tomorrow. Fingers crossed!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Definitely a compliment! I really thought my bag was lost after it was sent on to another airport. In the end I am a happy customer

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Thanks. UA1121, DEN, 40 min on tarmac.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Very good flight, thank you!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Happy #TT to my friends @AmericanAir . Hope the weather isn't causing you too many headaches.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways I appreciate the hard work. Still, I gave up after >hour. @dsearls

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Stop pretending you care about the welfare of my daughter. United Airlines had the opportunity to help n failed # United airlines

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@SouthwestAir boarding passes now compatible with #iPhone #Passbook
http://t.co/1ESmMnIZEk

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I was protected on that flight by gate agent Kerry at LAS. She also did an excellent job getting me to my destination today. Thanks!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Really?They closed the gate at 10:30 instead of40.I got there at 10:39. If u wudda put in my ktn like I asked, I wudda made it.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways it a change fee request from a month ago.  after one hour on phone with your team, I?m told 120 day backlog.  Awful.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir arrived in lax from ord flight AA1657 NO LUGGAGE

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir yes there's issues on the site as well unfortunately.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir we're pulling off the runway now! Making new friends with seat mates. Thanks for the response CB.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I am following you now. I don't think I can DM until you follow me.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I've been on hold with customer service for over an hour. Can you help?!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue, was far less painful than what was coming from Avis.  ????

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I love you guys! Had to take a few other airlines this week...makes me love and appreciate y'all so much more! #onlywaytofly

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united PTY to PIT via IAH

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: First base already? I like your style @JetBlue

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways what's going on with US Airways flight 805?   Why diverted to Charlotte?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thx for your quick response and action! bf will make good use of the voucher #satisfied #happycustomer

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir FYI...call stilling getting dropped.  After an hour of continuous dialing. Attempted to Cancelled Flight online but not able to. HELP!!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir  To add, I have to get up to go to work tomorrow am.  I don't like having to wait up until 12 or Late Flightr.  CS sucks.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir ok. Pilots are looking for agents  - they jumped out / FLT 5350 #DFW / this is crazy

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir is there any way you could put me up in a hotel for the night?? If not I'm having to sleep at the airport again tonight.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue @KyleJudah be responsible for replacing it

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue there were seats but after waiting on hold for 20 minutes they were gone-now she has to stay another night in charleston-very pricy

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir but my friend was told she was able to use her credit with the airline towards one of my flights, then was told she couldn't.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I want to give a warm thanks to your crew at Logan airport for still getting me to the DC area after Cancelled Flightlations this morning!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways you say to call travel agency and they say we cant refund because usairways didnt accept this.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways what's up with flight 5545 no gate agent or plane at PHX B18?  Nice customer service.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir it isn't good enough. You need to provide a phone number. Other partners do. Should be investigated by @IATA @TheFAAOnline

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @Imaginedragons @beatsmusic I'd love to hear them live at @VelourLive @velourlive this saturday! #destinationdragons

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united deceptive marketing practices promised me if i booked flights i would retain my status now they are not granting. Neverflyunited

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir LUV Ya Too!!!!  I will sing a song for y'all when I finally get on that plane back to Nashville!!! #LOVESOUTHWESTAIR

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united oh, the Wi-Fi router is on top of the fuselage! ;)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir your social media team just said "sorry". Thankfully submitting a complaint got resolution from an amazing rep who called.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir awesome. Thanks!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united completed form but doubt it's any use. UA doesn't care. 6 day vacation will now be 5. Sure UA won't feel responsibility for that...

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir did you pick the winners for the #DestinationDragons ?? #87yearsLate Flightr #maybeijustlost #whyyounoloveme

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir...give the crew of SWA 4007 a high five from this AV-8B guy for its nice XW landing into @bostonlogan. Nicely done!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir already did- reply was "sorry. we believe this to be fair." as a journalist writing an article on my trip i will include this

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united how do I get my account number if your website says email is unavailable?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue ripped my suitcase. I then was yelled at with attitude from Geraldine, your employee at the baggage center.Worst airline= #jetblue

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united So what's allowed or what's not allowed to be carried in my checked baggage?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways let's say it's directly correLate Flightd to the chance of a replacement case. I know which would cost the airline less!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue's new CEO seeks the right balance to please passengers and Wall ... - Greenfield Daily Reporter http://t.co/LM3opxkxch

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways  thank you! Glad to be heading home! Great people at your call center!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Thanks so much!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united you need a bag bouncer. Get it together

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I would purchase it if I was there by choice but you guys Cancelled Flightled my flight and have me stuck at DFW for 7 hours!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica  - Is Flight 713 from Love Field to SFO definitely Cancelled Flightled for Monday, February 23?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue @amybruni @DIRECTTV but of course! :-) #bestdressed #bluecarpet

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir thanks to AA / DART for getting me home in time for work this morning DEN-DFW... didn't have to waste a vaca day @dartmedia

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue love it as always!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm just calling to Cancelled Flight a flight. I already rebooked it on another card. Just need to Cancelled Flight the previous reservation.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Please bring back RDU to FLL direct route!  I noticed it is missing starting in Late Flight August!  The flights are always packed!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I paid extra $ for my seat & the monitor didn't work from on AA111. How about a refund on the seat? Conf #: MDBEEI, McMullen

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united at the gate! IAD to RDU

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: BLOCK ME BIKE RT @JetBlue: Our fleet's on fleek. http://t.co/2z3hGqPRSG

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir round-trip tickets just arrived for our auction at the Post-Masters Invitational! Thanks Southwest! http://t.co/mRfBjtePef

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thank you #loyalmosaicmember

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue any good deals for March?! Looking to fly to Orlando!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @shivadelrahim what about upgrades?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir @usairways who is the next stop after customer service.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I have been in contact and know there are changes but it's a destination you should really evaluate! Thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks for letting us know. Hoping for no more delays!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Your Terry is our hero! Got my husband back thru security to retrieve cellphone left on plane in Austin. Terry #85832 U Rock!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir is the new 9:45 time confirmed or it may get Cancelled Flightled? Traveling with kids, need to be certain. Thx

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united shes been rescheduled for today, but with the frigid cold, being a possible reason for "maintenance" it could be the same issue 2day

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United you need to get it together 3 of 4 flights Cancelled Flightled stranded with no car and my baggage is lost!  You NEVER get it right.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I would like to know what's going on before his current flight lands.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Can you upgrade (with cash) to Main Cabin Extra after buying an AAdvantage Mileage Saver (using miles)? Can't seem to do it...

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: STOP. USING.THIS.WORD. IF. YOU'RE. A. COMPANY. RT @JetBlue: Our fleet's on fleek. http://t.co/Fd2TNYcTrB

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: http://t.co/EIw2sYb8Fu roberts&s=1 @AmericanAir

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue there is no supervisor available, so they couldn't do anything.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Cancelled Flightled my flight then put me on a flight the next day.I need help from somebody other than a robot. PLEASE!!! Much appreciated

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways - Huge props to Parizad at checkin in Sacramento for her help on Friday to get 3 of us home when other airlines were delayed

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @Matt_e_Boss how long did you have to hold? We waited 35 minutes and gave up

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways flight 614 keeps telling a few more mins to take off its been an hour. First time with you not the best #lies #brokenpromises

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@JetBlue: We?re looking for our next #FlyingItForward flier from DC Tell us where you'd fly & why http://t.co/MCSI0dzpnz?? @geekandahalf

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Not good enough. No info communicated at any point - just silence. for hours as we sat. Oh, and then seat was broken. #worst

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways looking forward to waiting on hold for 9 hrs to reschedule my flight.  Bunch of idiots work for this airline.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united -LGA-ORD UA 711. Did not get agent name. Argument over baggage policy.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Any way that I can get a receipt for a Cancelled Flightled portion of a roundtrip flight? Used the flight voucher just need receipt.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue full the six of us had to leave flight. And now have to wait a whole day to get a flight and my kids will miss school.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways had a horrible experience flying from Montego Bay to Philadelphia on 2/11. $125 2check a golf bag, constant selling in-flight

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir really American Airlines , service is Las Vegas is shocking, absolute jokers take your reputation more seriously!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir congrats on your call center customer service! A guy named Fidencio answered and he went above & beyond to help me! ???ð??ð???

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways not likely, flightaware says plane is still in Durango and hasn't departed.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways landed at Phoenix, but we had to board a flight quickly to Vegas so no time at the airport. What now?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir really appreciate the follow up, I always fly with y'all for a reason!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Y do U not reply to customer refund forms??????????? #unitedairlines

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir landing early morning @BWI_Airport after snowfall. http://t.co/apRZsPxigE

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united passengers should have been rerouted to match the intended arrival time (even if you have to incur cost to put us in other airlines)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways #DividendRewards Urgently need to speak with a CS rep. My 50K miles havent shown & I've fulfilled all reqs. Flight Booking Problems flights today

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways couldn't be more thankful to your #orf and #dca crews on the ground and in the air today for help with a sick kid and a lost bag!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir the Late Flightst usair4603. Earlier 4591

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I have.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united i got it at the gate, thanks for checking!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways unacceptable. You knew the pilot wouldn't be able to complete the trip. Wasted all of our time.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Tomorrow wouldn?t have been soon enough! Thank you for the info!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united what the hell? Flight 746. Delayed since 3 pm, finally boarded and now sitting on the tarmac? Is this f&&%$cking plane Ever leaving?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Delaney and Shawn at DFW showed exceptional customer service today. Will happily choose AA whenever possible now! Thank you!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united please don't take my membership away :(

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united you friend's flt from ase to Denver is Cancelled Flightled for tomorrow.  Can you help with rebook?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Just let the employees know that good service and a kind attitude towards customers is vital in this kind of business. Thanks

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united so is that two seats avail so far for us.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica no A's channel this year?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Yes but they couldn't explain the 2 hour and 45 minute hold time.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways @AmericanAir @GMA could not have had a worse airline experience. Rude, unhelpful, got yelled at??³. @JetBlue need your help

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united u guys did it again changed ages and double booked seats so I had to I've even though I have platinum and the other person none

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united  RES # 0167560070877     Fsqthg   Thanks

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I cri

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united you Cancelled Flightled my flight without notification?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir that's what is on my ticket and my confirmation email. Anything else?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir great flight got us back on time!  Thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thanks so much!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Let's all have a extraordinary week and make it a year to remember #GoingForGreat 2015 thanks so much American Airlines!!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I hope so because I fly very often and would hate to change airlines.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir thank you we got on a different flight to Chicago.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United is it possible to upfare to P a segment where I have a GPU waitlisted?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?@AmericanAir: @Andrew_Wasila We're sorry you were uncomfortable, Andrew. What can we do for you??? SMA

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @FortuneMagazine Love flying Southwest! Best flight attendants ever!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue it was but obviously it wasn't linked as there is nothing there when I tried to book with it.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @jetblue Havana, Cuba - To share my love of photography and leave pictures behind, as well as to deliver much-needed items. #flyingitforward

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thank you :-)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue when are you guys flying it froward in the Bahamas.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I need a customer service manager to contact me please

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir no I will be calling corporate!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways in a few weeks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I would but you need to follow me first ;-)

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir flight 45 JFK-LAS. First the catering was Late Flight, the. No push back crew. 2hrs delay.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica YES FYI  MY BFF

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir never lets me down!!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united messaged you as requested- and called your baggage team again. It's STILL in Newark. please help or let me know next steps!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united  4348 soon going to have more wait time for a gate, in empty MSP airport than it was in flight  50 min and still counting...

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir if I could fly an md80/dc10 I would be so happy I live that plane so much md80 is love md80 is life.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United "delayed due to customer service" Huh? http://t.co/XlTV5z6sT1

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Allright! Last question : the power outlets on my flight are available in the premium cabin. Does that include economy plus cabin?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united should contact me and the others on my flight who can't get their website to work. None of our info is valid! http://t.co/3zpJr7kWbk

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir just curious. Thanks for the response as always, good or bad. Better than your competition.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united we had four scheduled flights on this reservation and literally did not take one! Unreal

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks for the help. Wish the phone reps could be so accomidating

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir You guys must have been swamped, even took our corporate travel a long time to get in, but everything worked out in the end.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir please please please answer the phone. . .

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united 374 ORD to ROC. Fam came to see me at SNA. I'm a member, so is my dad. He used his miles for them.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Received an invitation to participate in e-rewards. Is this legit from JetBlue? Just double checking bc the site looked different.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue client is asking if kids need their own email addresses to get TB acct. Is this true?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thank you! Love united!! Have 4 flights today!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united yep that's correct, I got an email at 12:30 am that the flight was Cancelled Flightled, doesn't matter now flight into atl is delayed, thx

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Retrain in Customer Service first, make proper adjustments when Cancelled Flightling flights. Own up to your Mistakes.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir , CHECK DM PLEASE!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is there anything I can do to get tickets for @Imaginedragons at @VinylVegas? It would mean so much to me #DestinationDragons

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue You mean take more of my time to write you a physical letter because the fraud department doesn't have email or telephones. Right?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir luckily, the people working the BSO at Chicago Midway have been very attentive and found our bags in Punta Cana.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united pedophile airline. Split myself and my 10 yr old daughter rows apart on flight 1254 to boston

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir not to mention its a three hour wait to get an agent on the phone.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir ...have you seen Blue? Go look it up :)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I want to enter the family pooling contest, it says "by 2/19" on the website, can I please enter still!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/FFc13zYGJS

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir You Cancelled Flight my flight and there?s no way to rebook on the website or app? I have to wait 35 minutes on hold? #fail cc @Delta

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Thx! I hope so. IAH to DFW to OKC has turned out to be a LONG trip today and I have to work tomorrow.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue apparently the plane was delayed coming up from San Juan. Monsoon there today?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways your app sucks balls compared to @AmericanAir

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir boarded flight 2334 at 8:30am.  Now 11:40.  Still sitting on runway.  Lots o fun

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Lmfaooo ?@JetBlue: Our fleet's on fleek. http://t.co/1G9RnmYUQe??

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @United well sitting on the ground 'on time' but waiting for a gate....again #tiredofthis

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: .@USAirways You'll be receiving a long & detailed complaint letter soon. Long story short: never flying USAir again.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I'm on #1058 tmrw from CUN DFW. Final dest'n is ORD. Seeing freezing rain in DFW all morning. Should I change my connection?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways 1826 trying to make a connection to Punta Cana leave PHL at 9:50

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: .@VirginAmerica If only you guys were starting those flights at the end of the month! Guess I?m still road tripping on Feb 27??

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir #americanview New paint scheme looks great! #usairways http://t.co/Gt6umHbh43

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways no problem.  Things worked out at airport.   Thanks!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I live abroad and am Flight Booking Problems flights for when I come visit the states :(

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thx for your quick response and action! bf will make good use of the voucher #satisfied #happycustomer

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Working on a piece about military discounts and am hearing you offer one. Can you give me specifics and confirm? Thank You!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united friends been sitting in Houston since 7am flight Cancelled Flighted.Still don't have any answers. #BadCustomerService  #$10voucherwhatajoke

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir thanks

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united can I request a ticket change through twitter ?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Do you have any flights with lie flat seating from STL to PDX around the date of March 5?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks so much. Appreciate your kindness in adjusting our reservation. Even during snowstorms, I still prefer Southwest. ????

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: um wut ?@JetBlue: Our fleet's on fleek. http://t.co/M4UWcPxtXJ??

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thanks! It's 35K miles from RTB to Europe, to do a multiple destination so we could stop over in US on way/way back- mileage diff?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Didn't really need anything. Saw your mentions are often negative. Keep up the good work. #gratitude  ??º??¸??ï??

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united sitting in Denver airport waiting for a plane to be refueled. For an hour and a half! Hurry the fuck up United, you fucking retards

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united we had a wonderful flight attendant named Leah that was with us from lga to den, then den to anchorage!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Traveling with a 13 year old Thursday. He does not need an ID, correct?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica it?s just a bug report, guys

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thank you for the help!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks to your team for dealing with Flight 1700 to Houston.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir and let FLT 2350 know I'm coming / gate crew have yet to arrive to let us off FLT 5350 #DFW

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united so sorry. I ended up on US Air flight. Thank you though for getting back to me:)

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Gotcha... thanks for the update. I'm ready to go whenever you are :) Enjoy your evening.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thank you for help and quick response

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united that's funny because I emailed @VirginAtlantic once and they found it hadn't left LHR. In the mean time stuck with no bag in NYC!!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @VirginAmerica @ladygaga @carrieunderwood  I'm Lady Gaga!!! She is amazing! ????

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir @Cowboycerrone You apologise for HIS frustrations & HIS disappointment but NOT your terrible service? #BlameShiftOverload

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thanks for the seat that doesn't recline. I'm shocked I'm not being asked to serve everyone drinks on the plane.  #DoBetter

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Flight 3267 (N659SW) arrives at @FlyTPA following flight from @MitchellAirport http://t.co/LJ2YdKoR8q

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks for the response. Just been waiting for 5 hours and really frustrated. Seems like no one at JetBlue is concerned.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir makes some small improvements and retains their program they win all. They keep the crappy food and change advantage they lose

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue A month ago I had a flight booked but then had to Cancelled Flight it... I'm now Flight Booking Problems a separate flight for a different occasion.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir Is this a serious thread. Maybe you guys should re-read it. #fail

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thank you!!!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir sent

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united THANK YOU!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue how about free wifi on flt 1254 out of PBI to make up for 2.5 hr delay? Treat us right.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue no m'good. Just get me home

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways thanks for reaching out to me.  My Gold Div no. 2k424j0. My Flights were changed under Confirmation # DNX58V.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir no HUMAN contact for 2 mths from @AmericanAir cust relations or refund dept. If ever a problem do u have humans I can talk to?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united hi I left my asus tablet on flight to Heathrow from Newark on 16th feb and wondered how long it takes for someone to check if found?

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir... I love you. Air travel doesn't get easier.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways a $75 change is ok most of the time but if there r open seats on earlier flt and no chkd bag, why not let someone fly standby?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united How can I verify if wheelchair assistance has been requested for my next flight?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Great #BlackHistoryMonth commercial! Thx! #ATL #singer #musician #life #BlackLivesMatter

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united can I get some help changing a ticket.  40 minutes on hold and counting....

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue flite454

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue dont get me wrong i love flying with you. Tv, free bags and descent fares. The recent plane problems are just annoying.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways we've been waiting at the gate for 2 hrs, why are we now waiting to stow the luggage?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue great flight and crew! Flight 51 from BOS to MCO

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united cldnt be happier w the many plastic wing pins given to me on flight 494. I love them! Amazing staff! So nice http://t.co/CbV7f3KBKx

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @love_dragonss LAUREN HoLY SHT

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @FortuneMagazine Congratulations!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue you don't remember our date Monday night back to NYC? #heartbroken

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united thank you

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir how do I get a companion pass

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I consider myself a loyal customer to the brand but I'm astounded at the lack of concern about customer's flying experiences.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@AmericanAir

Fantastic support by the Twitter team. I appreciate it. Thanks again.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Great, thank you. Best of luck dealing with this horrible winter.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue hello! my husband bought us a trip last night & just noticed my last name is misspelled! What can I do? Thanks!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue This could be the beginning of a BLUEtiful relationship :) #lifeneedsfrosting

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir can y'all develop Ding for a chrome/Firefox browser extension? That would be swell

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue When will you release November flights for Flight Booking Problems?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united it's done.  If you do something to make up for it I'll tweet that too.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue what happens when I have a confirmed flight but no seat available during online checkin except for Even More Space upgrades?

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: I just need a place to sleep when I land without accommodations in PLS @AmericanAir!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue you found my camera!  Thank you!  You rock!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@JetBlue loved the service from the staff at Newark today.

Good service goes along way.

I appreciate your preciation

Nj ??ï?Tampa

??µ??µ??µ

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue it will be glowing. Your crew and your aircraft sparkled. You guys know about @nokidhungry right? Might be a good partnership:)

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Another great flight #FunFlightAttendants. Thanks for showing my dad wonderful customer service. #flt635 #LAX #PHX #SundayFunday

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united next day

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united awesome. Thx. And thx for replying so damn fast, sure as hell beats 80s cheeze hold music!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways the entire flight crew on flight 738 from BOS to PHL is doing a wonderful job and making this experience not totally suck. ????

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir I have not. There's no option for even getting a call back!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir like kelsey said, really bad spot for locals. Do you know how long it takes to find parking then walking over to the bellagio?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united screws up again...to be expected! NEVER AGAIN!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I am genuinely surprised you all don't upgrade people when you Cancelled Flight their flights or at least put them in a comparable spot

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks for getting me back to Nashville. Big thanks to the pilots on the 6:15 out of Baltimore. Flying in snow landing on ice.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I was returning from @FoodNetwork #SOBEWFF so I had limited carry on space in my tummy. Next flight I'll try that snack!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue thanks!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue yup! He said there would be flight change fee. But the plane should be here in 45 minutes apparently.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united I need #United to be a better airline!!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways well, depending on the policy will make the determination as to which airline is selected to travel.

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways the disappointment was not the bag but that it arrived before me and I was kept 12 hrs without options in IAH

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir love..luv the addition of the passbook option.

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways Just spoke with a representative. Moved my flight earlier. Thank you so much for the follow up.

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue Hopefully next time! Can I send you my future itineraries so the next one can be planned when I'm there? ???ð???

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @united Looking forward to flying with you guys as well !!

Rejected response: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir it looks like a mistake

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir appreciate it!!

Rejected response: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @JetBlue I was returning from @FoodNetwork #SOBEWFF so I had limited carry on space in my tummy. Next flight I'll try that snack!

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @USAirways - what is your policy regarding large-size passengers who cannot fit into a single coach class seat?

Rejected response: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @AmericanAir once again flying AA4285, once again 60+ min delay because of mechanical issues. Perhaps you should consider maintenance?

Rejected response: positive