Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue When chging flight, isit possible to pay the fare difference in dollars when the ticket was bought completely via point redemption?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue thanks for help. Can't wait to travel with! And get out of the snow.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/PULp4i0w96?? smh

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united it's operated by united as it's a heathrow-Newark flight

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir even with calls you haven't been able to help us anyway. #nevergettinghome

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir @loganex except if you call now you'll get the same message. Trust me, I've tried.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir I (heart) my CP status. Sure would be nice to have though.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united okay. Thanks.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united great decision making skills flight ops IAH bag makes a 10 minute connection and I don't, flight pushed early. Disappointed!!!!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united is it possible to add a Known Traveler Number to my ticket after Flight Booking Problems?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united thank you. I flew into Newark from Vail/Eagle.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Washington DC (:

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir is really stepping up their "service"??© http://t.co/VQTyza6Mzu

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input:
@AmericanAir

Fantastic support by the Twitter team. I appreciate it. Thanks again.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united never again.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir Any idea why TSA Pre-Check isn't showing for my next flight tomorrow? The number is in my profile...

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways I know that, thanks. Evaluate further ;-) ... -Chairman

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I need a breakdown of what the "international surcharge" on my flights cover. Please help

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united flight 435

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir See photo of 787 model & our PN 320008A wheel deflator specified in Chapter 32 of B787 AMM. http://t.co/oilnCfWEyg

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united free booze for the Bach party would make it better!  ORD-->MSY #Delayed #Again   We will enjoy either way.  Thanks!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir can you help me update a birthday that was incorrectly input in a reservation? This is preventing me from checking in

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir Pathetic answer. Just found out my bag has been sitting at LGA for 20 hours and no call from you to lmk or delivery of bag. BAD

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue No worries. Delay was minor and dealt with nicely. It was captain of flight 2324 by the way.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir yes. Just sayin' that was a particularly poorly handled situation.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united DM the conf # to you - did you receive it?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir sent

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir we have 3 more passengers with me   There are two more reservation numbers

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united my reservation were changed so that I can longer make my connecting flight. How can I change this without incurring a fee?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir, real sincere apology! Makes my day! Glad to know flying mail is more important than me. Never flying SW again! #badservice

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir hey I'm flying from Tampa to Denver today and I want to know if there will be tv's in the seats like @JetBlue

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir got it squared away. Thank you. I had a man on the inside help me out!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Will definitely do so. Sending a DM now.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir finally about to take off! Thanks for the customer service by the g8 reps @ c17 @ CTL. Any idea what caused the system failure?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir Hahaha.... "Meanwhile in Russia...."

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir  thanks hoping that by wed I can get back to DFW

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways his name is Rett Cavan, he has a gofundme page, and is going to take his last breath tonight. This airline only cares about money

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united need to add service dog to my itinerary for tomorrow

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united he is so excellent and so reliable :) #happycustomer

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir I really wanted to sign up for your airline credit card but your absurd $400 change fee to switch my flight made me think twice

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica I <3 pretty graphics. so much better than minimal iconography. :D

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir Flight 1679 (N76200) prepares for flight at @FlyTPA before departing for @fly2ohare http://t.co/XbKvcraOKn

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir You should really help @Cowboycerrone out, you are getting a TON of bad publicity right now #WillNeverFlyWithYou

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@AmericanAir: @Andrew_Wasila We're sorry you were uncomfortable, Andrew. What can we do for you??? SMA

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir We've sent you more info via DM.  I truly hope you resolve this very quickly. #media #filmcrew #cnn #nbc

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/uKM4e99Dz0?? lmaoooo ???ð??ð??ð???

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue using A321 JFK-SEA for Summer 2015. It will be my first A321 flight ever! No Mint to Seattle, Core Config only.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways wasted a day of my vacation after problems with not one but two planes... #waitinginphilly #flight838

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @americanair anxious to see how you all care for customers you?ve inconvenienced #Cancelled Flightledflight

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir @NotPghTimothy no exceptions for national awards?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways just realized my @AmericanAir advantage number wasn't used for my flight.  How do I get my ff miles?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Can I add miles from my January Air China flight to my MileagePlus account?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Now ur asking for the heavy guns! You know #IWouldDoAnythingForLove https://t.co/Yx1DQJn8nL #BrandMance #LoveSongFriday

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir  2 hours to be answered on a call?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue thank you for always have the most amazing customer service! Bring on The Disney Princess Half Marathon

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united is the worst http://t.co/27aitZl6nd

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united 30 of us on flight 1750 trying to get to tel aviv that is trying to take off right now with out us so cruel. Next flight is 350pm

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue I'm sitting on the plane. Too many predictable mechanical problems.  Still onboard. This is getting bad...

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue thanks for NOT! Sending me an update that our flight was delayed 3 hours. Unbelievable!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir why did you book my hotel twice?!?! Ahhhhh

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united You're welcome.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue got it. thanks the quick reply.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Kudos to JetBlue social media team for jumping in an helping me out during the last snow storm while web site was down..Thanks!!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I had to change airports to actually get a flight out when my flight from FAY was Cancelled Flightled twice. $180 taxi ride to RDU--reimburse?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir Hi guys checking in US/AA 639 JFK PHX and renewed Admirals Club today.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue I can't find a good photo of it... You got one? #goodnight

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united still waiting for a response on whether or not you allow use of a rear facing car seat on an ERJ145.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue a 5 year old can't sit alone on a flight. This is absurd. And this guy is a dick. #jetblue http://t.co/2HXsDP0ha4

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Thanks JB. Actually, As a birder I love them too. They just need to be outside. It shouldn't be too hard to trap and move them.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue incidentally, Sheila at JFK deserves a raise because she's awesome.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Kudos to Robin at @PHXSkyHarbor Lost/Found for reuniting me w/ my iPad. She was delightful to work with!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@SouthwestAir: @AMiltx3 You are forgiven most loved Customer,,,it's as if you never left :) ^LL?? that's why you're bae ?¤ï¸?

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir we are off to Kax premium.  Hoping this flight is better food, TV now I know how to work it and service. Tnx

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir OH MY GOSH SERIOUSLY?! you just made my day, week, year!!! No one will appreciate this more than me!!!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @southwestair #fattuesday Great job celebrating #mardigras today at Atlanta Airport. Another reason I'm nuts for you! http://t.co/8WBzOrRn3C

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue im in a session presented by one of your beloved travelers, @paulgordonbrown,I see why you love him so much http://t.co/vv8cFyhKVb

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united who can tell me where they are?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@JetBlue: @KyleComer_ JetBlue reLate Flightd this time? ;)?? no... But why won't school be Cancelled Flighted? it's very cold out

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue - Hopefully that will help someone in the future. Would there have been a different procedure if I had discovered the theft sooner?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways now U horrible people say you have no where for her to sleep?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue i hate the internet lol

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir CEO Gary Kelly, "You all are absolutely my heroes!" #SouthwestRally #BWI #bestemployees #swaculture http://t.co/JTxyHQHfJJ

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir thank you!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue that is great. But once it gets to Buffalo will it be able to leave and get to JFK? Or there's issues still at Buffalo airport?

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@JetBlue: @dlewis2412 Sorry! Please ask Inflght if there is an open seat you can move to.?? Will do!

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir Extend rtn flight to bereavement, 22nd I could have change fee dropped, now told no.Worse day of my life #badcustomerservice

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir you have open seats on flight 4001 pvd to MCO @ 1215pm today?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue do you REALLY think it's okay to sit kids away from parents?! Srsly?! Esp after your landing gear failure?? http://t.co/x6SYW3MDVu

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir #fail  southwest changes my flight to a different time and city and blames it on me. They won't correct it. #furious

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir want to explain why I was on hold for 2+ hrs tonight trying to reach customer service only to learn they're only there Mon-Fr?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue could I get a free flight to Vegas since it's my bday???âºï¸?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir Flight 35. I'm on my way.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways lost our luggage. #yay

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir thank you :-)

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir How can we get refund instead of credit for flight that you Cancelled Flightled? We couldn't switch to a flight tomorrow.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways delayed depart bc ur flight attendant wasn't there. Then after landing took 3 hrs to get a gate. Now it's another he and NO bags

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue word thanks

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united your baggage person told me to go through @AirCanada - they're handling my connecting flight.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways surely there are some other ways to help me - I can't really afford another 4 hours now. Pls follow me so we can DM

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I appreciate the follow up.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Boeing 777 Star Alliance short finals @Heathrowairport 27L on an amazing winters morning #777 #Avgeek http://t.co/owMaXOyEhZ

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I trust you enough to put my coat in my checked bag!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir will not help us on the phone, at the gate or in checkin. I book travel for clients and cannot believe the lack of service

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I wanna be ride United airline! I love airplane

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways looks like our bag has been rescued. Thanks!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ???ð??? RT @JetBlue: Our fleet's on fleek. http://t.co/rinzYSK6kI

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united thanks ... not sure arranged move to the earlier flight but I'm at the gate with a seat assignment.  Super nice agent at gate C4 ORD

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Thanks for nothing. Next time I'll bring a whole extra suitcase for my 1 extra pound. That makes sense, right?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir rules.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue sure is ????

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united on SFO->AUS UA343 2/17, IS9JX1; my seat appears to have had a mite problem. Dr recently confirmed over 50 bug bites were mites

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue I'm not sure if you can do anything to help me with that, but if you can that'd be great.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Just left #LaGuardia now...#Sunshine in a little over 2 hours

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways we did. It added about seven hours to our day... So far... Want to take odds on our bags being on the carousel in KC? #notcool

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir: my brother's flight into DFW was Cancelled Flightled yesterday. Are you flying from ONT to DFW today?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways thank you for reaching out to me. Hopefully my request will be fixed and I can remain a loyal customer.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir plane breaks, unloads the passengers, told to re enter to only come back off. Flight Cancelled Flightled, missed wedding. #badbusiness

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united can I get your service desk # at IAD?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways but don't worry! They found a hotel, it's only 45min away. I got there around 11:30pm, no problem.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Thx for the pointer, but Im good with the big monitor.  Any advice on who I should pick to come our of the Western Conf (NBA)?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I?m resending the confirmation code in a DM

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue what happens when I have a confirmed flight but no seat available during online checkin except for Even More Space upgrades?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways how do you have only 1 flight into lexington this afternoon with the #1 @KentuckyMBB playing a big game tonight?  #DoBetter

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united #UnitedAirlines fill out form and never receive response? I expect remedy. We can travel another airline and Cancelled Flight as members w u.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica best customer service rep in the world! #irmafromDallas takes the cake!!!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir I purchased Main Cabin XT for f-1571AUS. Flight was Cancelled Flightled and I was rescheduled on 1600 with regular seats. Credit?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united sister & BIL stuck in Detroit desperately need to be in Florida flying w/ @USAirways is there anything you can do?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways big thanks to Yvonne Anthony from the Chairman's desk.  Top tier customer service today.  #outstanding #service & #support.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir Pls Help Baby Hannah get the life saving surgeries she requires.She needs your help.Pls Donate/RT http://t.co/v4ZVUGMkJw

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways any updates on Flt 1848, here at the gate and they have no expected time of departure

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir thx for the apology.   A commitment to fix your broken system would be better.  Actually fixing it would be better still.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir is the contest over for Destination Dragons? I want to try to do everything I can to go.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united ok. I just submitted. Thanks for the opportunity to give feedback.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica FYI the info@virginamerica.com email address you say to contact in password reset emails doesn't exist. Emails bounce.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Thanks!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir My DM won't go through but it is 261633561838. Please let me know if you need anything else.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways can u tell me if 5238 from clt to Jan has gotten out of the gate yet?  I will have a tight connection out of clt to mco.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue good to hear. Thx for being responsive.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir what's the status of flights for Tuesday out of Dallas??

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways flight to Des Moines Cancelled Flightled. Unacceptable to be booked on flight on Tuesday because of work commitments. 2hrs on hold

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united just give up.  Your service is terrible.  If I wasn't forced to use United on certain routes, I never would.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways any word on whether or not flight 1971 from Seattle to Charlotte will have connections held? Or...

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir its all good. flight eventually took off, and landed safely. oh, and I got the free cup o wine. thx

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways and when will one of these agents be available to speak?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input:
@JetBlue Tell me more ??³...

Because I need a 1 way to NYC, and I might choose you

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: "LOL you guys are so on it" - me, had this been 4 months ago...?@JetBlue: Our fleet's on fleek. http://t.co/LYcARlTFHl??

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue dont really know what that means but this isnt the best first-time-flying-w-a-16mo old experience. likelihood of addtl delays 2nt?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united that would have been nice earlier  today. Too Late Flight now. I hope.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir I understand weather is not your fault but ur cs reps are atrocious. I am NOT happy nor will I EVR fly w/ u again.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Love you, bae. #JetBae

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Thank you for the free flyfi!! Makes an already great airline even better! #jetblue #Boston #westpalmbeach #flybetter

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: Can You please help to save my daughters life @JetBlue for details Go here @Help_Lindsey

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica Really? Sprint? I thought you guys were 'kewl'! 0_0

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united you are terrible.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir too long to wait for bags when they could have been on the next flight out. The party of 4 could have waited in Albany

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue I have to say that JetBlue has officially lost a customer. What a waste of all the points I have too! I am yet to be in a flight..

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir LUV Ya Too!!!!  I will sing a song for y'all when I finally get on that plane back to Nashville!!! #LOVESOUTHWESTAIR

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways @AmericanAir when is US Air switching to AA iOS app? AA app is much better.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways i've been on hold since 11:30pm  need to reschedule my Cancelled Flightled flight for a morning departure tomorrow.  please help!!!!!!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica just got on the 1pm in Newark home to LA. Your folks at EWR are incredible #letsgohome

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I have requested upgrade for EWR BOM flight, end of May. Miles + copay. When will i know if I am upgraded?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I'm not sure it will have "next time"...

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir do new flights come out at midnight?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united 24 seats available on the 2:15 pm from ORD to RDU...I need 2 seats please

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue @roxydigital HAHA. you didn?t disappoint. Well done. #JVMChat

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir my return flight is scheduled on Wednesday; AA138 I believe.  Thanks for the help!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Very good flight, thank you!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue, was far less painful than what was coming from Avis.  ????

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways landed at Phoenix, but we had to board a flight quickly to Vegas so no time at the airport. What now?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue good to know, thanks so much!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir - Can you please give me a travel agent support phone number? I cant find it on your website. Thanks.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica Sent a couple messages to the email you provided but to no avail. Will try again next year. Cheers.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united So you are inadequate by accident?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue hi I flew with your airline once in Australia and saw zero kangaroos. Had this been rectified

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I am blown away by stellar #custserv !! Thank you <3 http://t.co/JOrEScfb4x

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I just had an interview how long does it take before you hear back

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir thanks for finally letting me get through to book my flight. Frustration  set in... #donedeal #talktoahuman

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir What's the status at DFW? Ticket agent at gate A9 was very rude and unhelpful.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir I tweeted several times last week about flight info during storm, always a timely tweet back.  Thx! ????

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue it says it is now 9:58 you owe me

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united hey awesome!  Thanks for the reply, will be filling the form out! @AmericanAir

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Dude named Shaquille at the desk in Charlotte was incredibly professional and helpful vs. some crazy angry people tonight

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united volumes, profit up http://t.co/pKfI9bTtzf #aviation #aircargo http://t.co/BBj6kMTYUl

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue I have a internal bleed in my foot, and I am flying next Tuesday, what should I. Do :( these. Leeds come randomly. I

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Please help... I am in Ethiopia adopting a two year old child. Have an existing confirmation #. Need to add child to reservation.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir Didn't see travel had to be compete for unused funds by expiration date hidden in the fine print. Never saw that before.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir #AmericanAirlines says most bags left in Miami have been returned following mechanical glitch >> http://t.co/Ib8kyjBCJM

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir please let those with nothing in overhead bins to exit first. Fly a lot and only bring purse. Tired of running for connection

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir. All I get is an automated system that hangs up on me. I finally get a message that some will call me back in 2 hours.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir you are lucky to have people like Annamarie and Norris at BWI. I hope they get recognized for excellent cust. service

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir please please please choose me to go see @Imaginedragons   #DestinationDragons

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united ha, this happened 10 years ago. i haven't flown with you since.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir thank you

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united give me an email address and I'll send the actually screen shot to you.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir how oh how do we get tickets! ?!

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir thanks for the great customer service today! ???ð???

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united that's what I tried to do, but when entering email into 2nd device made email typo. No way to fix it & no option to log out/in!!!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Thank you very much!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir can you please help? you've now rebooked me incorrectly after flight was Cancelled Flightled. please fix my flt to Tuesday!!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/RLWBJ80mA5?? r u serious

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir  Just sent DM. Thanks for your attentiveness to this matter.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir can you please make sense of the companion promo? How to we set it up?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir thanks. They did not charge anything in the end so all is good.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir spoke too soon. 30 min Late Flightr still waiting for bags to load. Some sympathy would be appreciated at the very least.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir sucks. Passengers leaving the plane to make room luggage, checking luggage and getting back on. Delayed flights to same city.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways I will. Thank you for at least tweeting me back:) better than most. ????

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways   My email gets me a canned response that it takes 10 days for mileage to get credited --- It's been three months and my miles

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways have done that. Sadly no flight from CLT has gotten to IND today and we head back to Tampa tmrw.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir oh no worries. Just have never seen that before until today. I mean?¦it is a great card ???

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways I've been on hold for over an hour.  Not doing so well in the customer service department.  #weak

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir Flight for tomorrow was Cancelled Flightled. New one booked. Seats taken care of. Just a tweet to commend you all on the service. Thanks!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united So do I need to book two one ways in order for her to fly as an unaccompanied minor?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir Absolutely!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir what does a woman got to do to get a chance of a lifetime? ???? #DestinationDragons #imaginedragons #slaycancerwithdragons

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir got mine!  Just in time for the wife and my 15th anniversary!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir @superyan I did hear a last call for boarding of this flight when I was at JFK a few hours ago. good luck w/flights!

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united please do! She went above and beyond what she had to do, she made us her number one priority!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Thanks for the FB. message telling me I will have to wait between 1-3 days.  I'm waiting.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united thanks, i made it.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue great flight on a brand new jet. Great seating. Beautiful plane. Big fan of this airline.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @southwestair #netneutrality Nice to see you prioritize Internet traffic to your own streaming service over other web sites!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue oh. And thank you for responding

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@JetBlue: @maatkare67 We hope you're still our bae! @TatianaKing @thewayoftheid?haa man

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input:
@SouthwestAir thank u for not leaving me
@me nice job running thru the airport to catch your connecting flight

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir 2hr and 20 min delayed...still waiting...you need to do something to improve... http://t.co/1m36NTPTR8

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir can't update my flight online bc it's been Cancelled Flighted twice already. Going on hour 2 on hold.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united roundtrip to London on @Delta ? I think I will! FYI that's another $1k you just lost. #moneynotspentonunited #unfriendlyskies

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir Although the wait was long due to weather r/scheduling, a phone call and super rep solved the issue! Thank you!!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways I do to as I have an afternoon Conference in Las Vegas and I would rather plan ahead than run thru the airport and then attempt

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Suck

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue the big board says we aren't leaving until after 8:30 ??©

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir while I'm sensitive to this fact, I don't believe that warrants poor service. A little help & compassion goes a long way.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir See photo of B787 scale model & our PN 320008A wheel deflator specified in Chapter 32 of B787 AMM. http://t.co/kfD4WQRkLW

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Are there airport-wide delays at BOS or did we just get unlucky with 152?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir doesn't even have gluten free peanuts. whyyy me??

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways but question :  if the downgrade include losing first class do you get money back ? http://t.co/LfT7QD23Sy

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united thanks for the reply.  If you can get me a better seat on my next leg to Munich. That would be nice.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Thanks for the timely service & great staff getting my wife and me to and from Cancun this past week for our honeymoon.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue do they have to depart from Washington, D.C.??

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways this very pregnant lady's hoping &praying hubbys flight from BWI gets off the ground! I'd like him to get here before baby does!

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I would like to know what is the easiest way to get a refund.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue yer deals never seem to include NYC-->PDX or NYC-->PGH...wish they did!

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir. Had my flight changed from US Airways to you, now I can't get two seats together. Can you help?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue @NinaDavuluri ???cool

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue I'll take 3 round trip tickets to the closest warmest place please! #negativedegrees #buffalo #snowwillnevermelt

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united stuck in DC trying to get to Denver. The engine shut down twice on us at the terminal. Got any available flights for me?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Just sent it

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Airways Corporation (NASDAQ:JBLU) Reaches on New High Range ... - StreetWise Report http://t.co/C7tpdKqULM

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica any updates on flight 413 from Jfk > Lax

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united @VUSA_Australia I'm just an Aussie cowgirl lookin' for my cowboy. Take me to Fort Worth, Estelle says I'll find him there!

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir traditionally used sledge hammer - low $ taking share from driving | now scalpel approach through data science  #ANAmarketers

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united you changed my entire flight plan for vacation and now I will be there alone a day and night early with nowhere to stay. Help!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue 653. Just for update that gate got moved to complete opposite end of the terminal. Airline is a disaster.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Hello! Can you tell me if you currently fly to Hawaii? Thanks!

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir so I have to call back at 9 since the department is closed. This has to be the biggest bunch of bull!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways thanks Travis at PHL A East checkin for knowing baggage policies. Skis & boots count as 1. Teach your mgr who didn't know

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir flight to Atlanta getting Cancelled Flightled and then had to re schedule on the phone for over 1.5 hours with a rep this bumping us

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir thanks, I'll look forward to the response.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir is there any chance I could get tickets to the #DestinationDragons show in Vegas? Ive been a huge fan for years! Pretty please

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica you will match my #AmericanAirlines status? Cool!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: Kudos well deserved! Just wish the rest of my @JetBlue experience today measured up to their example!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united this is why I fly @SouthwestAir ... Never have any issues

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Fabulous - thank you so much! Looking forward to taking to the skies with you! :)

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir you're the best

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica loved it. Can't wait for Monday's return flight... Mostly just to watch the inflight safety video again. #sorrynotsorry

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united ^JT is the ORD to PHL flight at 9:15 PM (CDT) delayed? DM I'm kinda hoping not to be stranded at ORD either.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir - did SWA send out customer surveys to earn $100 toward flights? Is this legit?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/7iM9rHIvyR?? Plz stop

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue thanks so much for your condolences and quick response. It is very much appreciated

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united obviously

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir but if my bag makes it with me to Greenville tonight then all is forgiven. #HighHopes

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways  last 2 times I checked a bags they were severally damaged.   No one answers the baggage call line for status?  #chairmanlove

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir yea no worries. I'm just going home to Denver. Not your fault, weather sucks bad.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Jua at JFK 'Just Ask' desk was incredibly helpful! Thanks!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Inexcusable behavior by gate agent. Sorry isn't enough. #Flight850 #CLT-#BNA

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Ok Thanks

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir awesome. thank you!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united ok thx!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir luv my companion pass!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir I'm not sure I did the messaging part right. Please let me know if you received it.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir How is hanging up on customers because of "high volume" customer service? Tried to resolve via DM-still waiting.So bad. #aafail

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways I don't know I've tried to call for confirmation but calls aren't going thru. Can you let me know?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Anyone there? Did you read my DM?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir Can you link the article where it says the routes and what times the routes are likely to be? Like TUL-DAL 1:00PM - 7 None

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@JetBlue: Our fleet's on fleek. http://t.co/JMnkJ6Bmc2?? Jet Blizzue in the hizouse.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir the reservation system won't even let us leave our phone #. I have no way to fix that you rebooked me on wrong day!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue We had some major plane-wide DirectTV issues yesterday. System kept being reset by crew member.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir I have a couple questions for you, if you?re available for PM?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united This ALWAYS happens with you guys, and it makes traveling incredibly stressful and uncomfortable. Is that good business to you?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue What confirmation number?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways I didn't even leave the airport and you sent 2 of my bags to Philadelphia!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir thank you for doing the best you could to get me rebooked. Agent on phone & addtl resolution on DM was very much appreciated.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir my bag is still in Miami and cannot be located?! How do you loose a bag like that? With a tag and everything?? (2)

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica wish you flew out of Atlanta... Soon?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Q: Just purchased ticket to #Hawaii for trip in Late Flight-March. Does this mean we will acquire miles based on price or distance flown?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I have flown with you 10 times in the last 13 days. 8 out of 10 flights have been delayed. Huge mistake on my part. Don't fly united

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir Why did  AA973 return to JFK? Thanks :)

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue works with Google #chrome but not Internet Explorer.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united it's done.  If you do something to make up for it I'll tweet that too.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir your employees were great!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica I love this graphic. http://t.co/UT5GrRwAaA

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united @NY_NJairports Only at Newark can you land 15 minutes early but lose all that time waiting on tarmac for a gate.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue woof I'm on the red cArpet http://t.co/iIdrbLNOoX

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@SouthwestAir: @kirkwoodtiger Hmmm... how does the Caribbean sound? https://t.co/AAY5avg99b ^LD?? WARM THANKS!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: .@JetBlue That's what I planned on but Boston traffic due to recent weather was insane! If I had been expedited I would have made it.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united thanks for the reply. To clarify, the airfare is similar to your likely intended peer group. The $3 beer charge, however, is not

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united its funny how none of ur tweets back are helpful what I want is to read 'ya we'll change that so our customers get better service'

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Thank you!!! On our way to get her bag now - thanks to having that number ????

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Statement on #Lufthansa Incentive Offer - Stockhouse http://t.co/obF9jbPc6A

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue thank you

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue We had 2 great flights into and out of the Bahamas, even during the bad weather in the northeast, thanks for the great service!!!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica thank you for the easy itinerary shift for impending weather. Quick, painless & free.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir Finally! Integration w/ passbook is a great Valentine gift - better then chocoLate Flight. You do heart me.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @United says we had a weather delay in #YXE this morning. The "weather" didn't affect any other airline. #UA6136 http://t.co/4JdvK8tCqx

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways that's who I spoke to already. We've already booked another flight w/someone else. Thanks for your concern. Just wanted to

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir Already signed up!  Thanks!  Looking forward to trying the Southwest experience.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Thanks for the upgrade- please try to get my company to approve more business class travel.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica you know what would be amazingly awesome? BOS-FLL PLEASE!!!!!!! I want to fly with only you.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue I clear that folder regularly and JetBlue is white listed so it never got to me.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica i would like help with some flights please.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways flying from Manchester international to Philadelphia and getting emails about delays, no information about connecting flights..

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united such a relaxing space for a drink before my flight! (at @United Global First Lounge) https://t.co/j4cj0lrF2d http://t.co/dTLGUQ1kAk

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united and learn how to book flights. http://t.co/MHHS9RUpLv

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir we are trying to go as far away from King'sCollegeLondon as possible for charity today. Would you help us ? #jailbreak #RAG

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Thank you!!! This whole crew has rocked through bad weather and diversion. Pilot keeping us well informed. #customerservice

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica I have an unused ticket but moved to a new city where you don't fly. How can I fly with you before it expires? #travelhelp

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir One heck of an airline http://t.co/CyoOnZfTdC

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united despite my bag not making it to Newark good informative email tracking updates help!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir #AmericanAirlines on approach to mex.... http://t.co/se57dmjHiW

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica Nice to see you expanding in Texas but don't forget about us here in #SanDiego. I would love to see more flights out of here!

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir Glad to know I'll be flying the luv airline tomorrow ;)

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue What's your current checked bag price policy?  I fly this coming week and couldn't find anything definitive.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir can u better define the "plus one smaller type" item on carry on requirements?.. small backpacks?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: Number or email? That's the purpose of sending you a tweet? @USAirways

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united i got it at the gate, thanks for checking!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue deal!

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways I got rebooked at 3am after they woke me up just tried to call twice and got hung up on. Worst customer service.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Your whole handling of this was a joke.Boston Logan had one little old lady,ONE handling all the customers http://t.co/DH2rfUIJYP

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir THANK YOU for finally making your boarding passes work with passbook

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue customer service was so bad updating my points, once I use my next points, I won't be flying you. Point system is almost a sham.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united 6 minutes to boarding at b12 in Ord. No sign of gate agent. A little help?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir just added #passbook support to their iOS application! Finally, I get to add them to my collection. http://t.co/lEdNoCdQee

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir  Please Help. We really want to fly with you. #guessweflyingdelta

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united My favorite way to travel! Thank you! http://t.co/vGN2X1ckg0

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir you're going to compensate us for the two plane changes in Atlanta right?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir Cancelled Flighted our flight and now are still delayed...NOT COOL.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united the staff was rather efficient and got us solutions just freaked me out a little being in limbo in the air.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir OK I will call them likely tmrw UK time to question the process getting the change charge reversed due to a bereavement

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir crew of WN3946 SAN-SFO was brilliant! Rita was hilarious. I know I've been down on you before, but this was a great flight

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways not happy w/ app Late Flightly. Last time I flew wouldn't let me check in, This time I checked in went on Late Flightr says I never checked in

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united all goods, I'll call tomorrow, thanks.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir About time...and just in time for my next flight Thursday.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I take back the comment about your team here working hard to help us A so far no solution for a hotel or food or anything #fail

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue what is the Mosiac 800 #?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir customer service you shouldn't use those words wasted my time and took my money #BadBussiness #Theft http://t.co/63zaQ2lt8f

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue weather where?  It's 60 in SFO and flight 834 is still on time to boston.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Thanks for the information!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Rats, that's a bummer!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir thanks to AA / DART for getting me home in time for work this morning DEN-DFW... didn't have to waste a vaca day @dartmedia

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united @gg8929 I'm sorry United isn't able to keep its word 'cuz their IT is totally inadequate but they still says it's a customer fault!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir having trouble reFlight Booking Problems a Cancelled Flighted flight. no one picking up phones and your site isn't working.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir Cancelled Flighting flights 45 minutes before takeoff & sitting for 45 min on the runway of the rescheduled flight #badservice

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir ohk. Thank You!!! B/C of the inexpensive airfares that Southwest has I can now travel around.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Looking cool

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir eyes next steps for improving #inflight #Wifi - Runway Girl http://t.co/h46HT1Oz40

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir @love_dragonss oh my gosh

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue tough choices but I did all simultaneously! As a business traveler, best experience in a long time. #wishmyflightwaslonger #what

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways if I apply for ur credit card, do you automatically get the companion certificate or do I have to wait for it?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Thanks for looking into this and for getting back to me via DM. Glad to hear my bag is finally being delivered to me. Thanks again!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir thank you we got on a different flight to Chicago.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir constantly providing wonderful views and service! #SouthwestLuv http://t.co/9UNxqOTzIK

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir we're doing our best; sitting at a gate waiting (while not being given information why we're delayed) isn't making this easy

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united is Late Flight again.  Everyone braved the weather and 40 passengers are waiting for a flight crew.  Really!

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir  TPA - ORD!!! AA1679 Another successful journey, thanks for the hospitality!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: Who Okay'd this?!?! RT @JetBlue Our fleet's on fleek. http://t.co/knUVuOVhub

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united thank you for the reply.  I will fill out the form and submit it as requested.  Good to know you're paying attention!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united did not get names...Dallas flight and Chicago

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue is bag check cut off 30 minutes before the original departure time or the estimated time shown online?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica Is it normal to receive no reply from Central Baggage #baggageissues #smh

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir My GF lost the promise ring I gave her on flight 2707 2/21/2015 SFO>SNA. It's an infinity silver band ring. Please help!

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir quick question: let's say I book a flight (I did so) and you then drop the price. Do I get the cheaper rate?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input:
@AmericanAir
Can you tell me what that means? I work and just need an estimated time of arrival please? I need my laptop for work. Thanks

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Lied to my face at the gate about upgrades. Thanks. #badservice #unitedsucks

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Thanks! Sent you DM re: baggage issues.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir can you show me some luv?Its 9 degrees and all this snow but Imdetermined to go to #DestinationDragons http://t.co/oXm6cWGaB7

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir awesome. Thanks!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: ?@USAirways: @jdbwaffles We're excited to have you fly with us, JB! When will this be??? Spring Break !!!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Can you provide me with info about checking strollers and car seats?  Costs?  Restrictions?  Need to bring 2 seats 1 stroller.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir yes, please #companionpass

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir thank you!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir awesome! Thx

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir is the best airline hands down. Amazing customer service, bags free and affordable flights. #happycamper

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir to start 2xdaily #B737-700 flights from #Columbus OH to #Boston @BostonLogan on 8AUG #avgeek

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united nawww. United is my fave airline.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue we are bringing 2 guitars. can we bring them as carry on?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue great.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways can I check bags through to my final destination even though I bought separate tickets from IAD to PHL  and PHL to Israel?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica Are there any plans for a short haul airline in Europe? Would defiantly fly with you guys :)

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united thanks for the epic service on 863- always a pleasure- outstanding crew http://t.co/trqlpeinzW

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir just curious. Thanks for the response as always, good or bad. Better than your competition.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united mechanical issue. Looks like they got it fixed! Thanks for your concern.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united I JUST ASKED MY BOYFRIEND TO PROM OVER THE LOUDSPEAKER ON FLIGHT 494 HE SAID YES!!!! BEST DAY EVER!!! THANK U SO MUCH!!!!!!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue thanks for the quick response! Fingers crossed the plane gets here then

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir 740pm wheels up to be exact.  I'm sending a DM.

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir WiFi on yesterday's flight extremely slow a waste of $8 and lost the travel time for work.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Thank you so much for your help with my birthday trip! Tickets are confirmed! :-)

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica I need to register a service dog for a first class ticket from SFO > Dulles. The phone queue is an hour or longer. Pls advise

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united Great landing in Denver, next Rapid City. Snow starting to fall...Florida Everglades is a faint sunburn away...here comes the cold!

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir you guys rule. I will DM you. <3 Thank you.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @JetBlue Gary who is serving us at FLL airport counter is really TRUE BLUE! Makes me feel at home even when a JetBlue flight is delayedl

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways @americanair I feel sorry for AA

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @ods1819 aren't you glad this isn't you RT @AmericanAir: Bet these birds wish they'd flown south for the #winter... http://t.co/HEpkNpuzwU

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Can you advise on what's happening with departure delays from CLT?

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @jetblue having trouble signing in to TrueBlue today, despite right credentials. getting "We are not able to sign you in" msg.

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @SouthwestAir I would appreciate that.  Thank you.

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united @annricord Great! Appreciate it????

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @VirginAmerica - Let 2 scanned in passengers leave the plane than told someone to remove their bag from 1st class bin? #uncomfortable

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir - keeping AA up in the Air! My crew chief cousin Alex Espinosa in DFW! http://t.co/0HXLNvZknP

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @jetblue offered me a complimentary drink for switching seats. Stewardess asked for my age & I said 30. We giggled. #goodgenes #ilookyoung

Rejected response: neutral, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united nope, they told us it was time for them to go home and to sleep at the airport. Even though they assured us we would get a room...

Rejected response: neutral, positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @AmericanAir so how do we get me a person?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @USAirways Bag policy says stroller OR car seat.  We need to bring 2 car seats and 1 stroller.  Should I just call for details?

Rejected response: positive, negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative:

Input: @united same day flights

Rejected response: positive, negative