Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir can anyone help me upgrade to buisness select !? Cant seem to get hail of the right area at all .. I know you guys are good

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir loving the new planes and the lighting, only wish windows were larger. http://t.co/h44uJ63CJG

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir After multiple attempts, I was finally able to submit them Late Flight last night.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir darn! I bought it on the wrong device! No way to switch I'm sure?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Hello SWA, Who is your POC for partnerships with nonprofit organizations in BWI area?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Looking forward to flying once again with #SWA on Friday! The #LUV airline. #DTW #MDW #TUS

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Please lower my plane flight by like $100 bucks!! Thanks~ #FloridaVacation

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir had a great flight to and from Cabo last week with my family #smoothflight #frequentflyer

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir What an awesome flight Dallas 2 NY. Virgin America refused bc of my child's peanut allergy but u guys didn't. Thanks! ??????

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir reference #: 261093929756

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks for two smooth, safe and fast flights! #Boston #Houston #LUVSWA http://t.co/elhxUV0Uj1

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir /I really love your customer service Lou Ann in Phx rocks. Thanks SW. #be Ourguest

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir if I am enrolled in the ATL companion pass offer and booked 3 flights already before May 17 when can I start using the pass?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir will do - if you follow back I can DM that info

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Katie, Gate C47, Denver International, fantastic customer service helping me and 2 new flyers; thx for amazing staff!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir crew on flight 206 is awesome! Tell them I sent this tweet and maybe they will give me free wifi... #canthurtasking

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thankyou :))?儭?

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @Imaginedragons I tried. ???? It's okay

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks for the great customer service today! ??????

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir beyond ready

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir following. Thank you.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @TaylorLumsden Taylor.  U gotta love SWA responsiveness at the@very least huh?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thank you :)

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir any word when the customer relations department will open back up?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir oh no worries. Just have never seen that before until today. I mean?夷t is a great card ???

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir eyes next steps for improving #inflight #Wifi - Runway Girl http://t.co/h46HT1Oz40

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thank you. Great customer service so far. Accidents happen I understand. Hopefully everything works out.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks for the quick response. Should I call daily it wait the 5 days.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir any deals to orlando in April/may??

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir #magazine feature: Desk Plants Increase Productivity by 15%. #LuvSWA #healthbenefitsofplants #gardening http://t.co/BVfAxDUBAQ

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir seeing your workers time in and time out going above and beyond is why I love flying with you guys. Thank you!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Never got to the strip that fast before. Stoked for special @Imaginedragons show tonight! Thx again @SouthwestAir! http://t.co/ToPqmVqnJp

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir The problem is apologies don't help. Results matter and it's proving impossible to find anyone who is interested in that.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Any idea why TSA Pre-Check isn't showing for my next flight tomorrow? The number is in my profile...

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir looks like Bellagio to me! Good luck people! See you at the show at Vinyl

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?SouthwestAir: Congrats to these fans who are seeing #DestinationDragons in L.A.! SLC, you're next! http://t.co/YcCITaeP3S?? Thanks again SW

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Dang, if only practice was an hour Late Flightr today...

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir that was supposed to say "boo" not book. booo.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir #Vegas I was there 5 days ago. Miss the  Warm Weather

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir right? We're delayed so I'm crabby. :) Also why do you allow one family member to purchase EarlyBird check in and hold rows?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir really easy for locals to get down to the strip. book.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is it possible to add travel arranged by my employer to my upcoming travel? I can retrieve a reservation, but that's it.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  I sent a email to customer relations and I will be calling tomorrow.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir how do get priority seating after you already paid for the flight

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks for getting us to paradise safely! http://t.co/KDzQcZlpyR

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Feeling very frustrated that I bought WIFI onboard and can't load an email.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir weren't too "sincere" when you Cancelled Flighted my flight and made me drive 17 hours to get home..

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks, you guys are the best

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'll stick with flying for free any where that Southwest goes; my son works for this wonderful company and Moms fly free.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir if only you could control the weather in Las Vegas ????

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir love the passbook update. Used it the day after it was released. Finally!! Thank you!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  your checkin is lame for business. Really last seat? I have broad shoulders haha

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir When will the flight resume? I don's see it in the open schedule. :/

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir nice touch on the passbook integration!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir easy fix, let the business select actually board 1st, then board the pre-boards...

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir need assistance getting an extension on a flight that has expired.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Awesome. Thanks! You guys rock!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Hello remaining credits on your account will be refunded back to your credit card, when you choose a lower price flight?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir My bags are on the way to Chicago, without me! Help! I was confirmed for 2 flights and told there isn't room and I'm screwed.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  thanks for adding passbook ability! Hopefully we can do group passbook tickets in the future somehow.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Can my wife's RR points be transferred to my RR account?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Just got companion pass and trying to add companion flgt but get purchase.error.INVALID_LOYALTY_MEMBER_ACCOUNT_STATUS. Help!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir : thanks.are flights operating now or Cancelled Flightled?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @coachGS what's even better is the price changed in the 2 minutes since I talked to the lady and they still honored the cheap1

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir to start daily #B737-700 flights from #Washington Reagan to #FtLauderdale on 8AUG #avgeek

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir to start 2xdaily #B737-700 flights from #Columbus OH to #Boston @BostonLogan on 8AUG #avgeek

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir flight 1028 no delayed 1.5 hours.  Another week another delayed flight

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Pls Help Baby Hannah get the life saving surgeries she requires.She needs your help.Pls Donate/RT http://t.co/v4ZVUGMkJw

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir arrangements to reimburse me for the rental I had to get?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Me on one of your planes!!! Thanks for taking me Arizona 184! http://t.co/Finq5Fh6ue

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir   Thanks

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir have sent you a DM with the details. Thanks!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir got an email confirmation of wifi purchase on a recent flight. Trouble is, I've never flown with you. Ever. #concerned #scam?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Flight 3744 (N284WN) departs @FlyTPA enroute to @PHXSkyHarbor http://t.co/Bd5tvr3Gcy

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir   Are flights going into Dallas this morning?   Thanks

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you got me home over an hour and a half Late Flight but at least my baggage was delivered soaking wet

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir had to be stuck in the middle seat :( http://t.co/dzeGAPfqw1

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you know what'd be beyond awesome? A pair of tickets to the @Imaginedragons show in ATL. A girl can dream #DestinationDragons

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir show me some love and a companion flight~please and thank you!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you're my early frontrunner for best airline! #oscars2016

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is this a joke? My return flight is delayed too! 3 in a row! New record from you guys ????

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir nbd I was able to figure out a workaround. Just wanted to help. Got my bags less than 24 hours Late Flightr. Muchas grassy ass.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir what robot is running this account. The same one that doesn't remember anything they ask. Same conversation over and over.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir crew of WN3946 SAN-SFO was brilliant! Rita was hilarious. I know I've been down on you before, but this was a great flight

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks! Very excited to see it :D

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks for helping my mom after @allegiantair wouldn't let her get on her plane in Orlando! You're the best! #customerservice

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @fly2midway 45 minute wait for my bags. Just what I needed on a Sunday night.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair Winter Weather for Denver extended for tomorrow by chance? Even to Late Flightr in the day would be super helpful.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Free TV watching Daytona 500! #Boss http://t.co/SbGBN7oUXy

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Don't apologize. Do something about it. Words mean nothing. Actions work. EOM.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir how long does it take for my Rapid Rewards points to be credited to my account?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir we're pulling off the runway now! Making new friends with seat mates. Thanks for the response CB.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir first you had a good idea thatthis would happen and did not Cancelled Flight it earlier, then very amateurish that there was no plan.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir it's ok! Southwest is still the best airline around! Just hate when baggage room runs out.. My now checked bag has headphones!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Flight 3267 (N659SW) arrives at @FlyTPA following flight from @MitchellAirport http://t.co/LJ2YdKoR8q

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  how do you get one?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir retiring with my hubby and it's our 25th wedding anniversary this year! Companion pass please!!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir want go from New Orleans houston see my dad at md anderson can you help me out

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir yes please

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Have had a companion pass for a few years and my wife and I use it all the time.  Thanks #southwest for making travel easy!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir yes please.my son lives in NJ.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir lol I already am ! I am a card member as well too lol i enjoy flying with you Guys

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir.   50th Anniversary on April 10th. Still. Sweethearts.  Companions.  Lifetime.  Sons.  Families. Love.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir You've inspired me to start my own airline to combat your weak ass airline. sick of this shit

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir #RedCarpet Southwest Companion Pass would be great!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I would love a great deal from bwi to las Memorial Day weekend aka my bday weekend ??

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir where is mines?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I continue to be amazed by the amazing customer service.  Thank you SWA!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Yes, please.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir https://t.co/OQUKSo3s2O subscribe please https://t.co/OQUKSo3s2O

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir just got mine..now where to go??

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Can I get any help with Cancelled Flighting my flight reservation?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir -U dont have Atlanta to San fransisco in 99$ in the present sale, like u had in the last sale?Im looking for 2 return tickets

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm gonna ignore the fasten seatbelt sign and I want to see if ur man enough to do anything about it!!!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Flying South by Southwest from SJC to SNA tiday http://t.co/KJKuVJ6CMo

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks connection thru Nashville have A1 boarding pass get to Dallas gate boarding 40 min before flt get end of B group

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir has a beautiful fleet. What a perfect evening to fly! http://t.co/XMZ3Tf9Ix8

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you guys should stop doing service in Denver it's horrible I get stuck here every time! I've been here almost 24hrs

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks. 436. Only a minor delay so not a big deal. :)Appreciate the concern though. Boarding now. You do have amazing service!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir your wifi is angering me with its slowness

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir if you have a rules you should probably apply them all the times not just sometimes. #shouldhaveflownjetblue

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir when are the two free flights promo coming back?! Looking into the premiere card but might hold off or go with another option!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you are a bunch of liars! Cancelled Flightled our flight and rebooked us four days Late Flightr!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir done

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  Mad love http://t.co/4ojrSDWPkK NYC-

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir My Fav!!!!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is hosting an @TheAcademy party in the terminal in Atlanta. #peanutsonaplatter

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Just watched crew on flight 380 help elderly lady off plane...#firstclass

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir wife's flight to DAL just got Cancelled Flightled. What does she do to find options to get back home?  1708 PHX->DAL

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir good to be back. See you all again in several weeks.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir how can I check to see if my flight to NYC is expected to be delayed or Cancelled Flightled for this Tuesday?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir think you have great people working for you.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Way to go flying out of Denver today! Must be the only airline not Cancelled Flighting/delaying flights! #FlySWA #denverairport

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Flight 52 got Cancelled Flightled 6 hrs before takeoff. No Customer Service. Been on hold for 30 minutes.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir my flight continues through to Vegas after my stop. Don't be upset if a stowaway.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir yeah it happens. The PHX airport has extra long waits all spring long. Something locals know but tourist don't just FYI

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Arkansas Gov. plans to sign Governor SB-202 that legalizes discrimination of LGBT.Can you lend your voice to a state boycott?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir if I am a rapid awards member, does my points apply after I have taken my round trip?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Also, will Southwest have any other specials like the one they are running now?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir when are you starting routes to #Hawaii and #Canada?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir flying flight 3130 tonight at 7:20 from PBI- I have boarding position C-42. Is flight overbooked? Have funeral to attend!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @AmericanAir y'all are better then @united

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you have let me down! #oversold #earlybirdmeansnothing

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir while you clearly didn't care about our troubles yday thought I'd share bags took >90min and came back absolutely drenched..

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir can you follow for quick DM?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I start a new job tomorrow & you Cancelled Flight my flight (1629 BWI-LAX) and you really can't get me on another flight today ?!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir i forgot to put my tsa pre number in before I checked in. It is now in my profile but will it be on my boarding pass in the am

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir FINALLY!  A Passbook option for the SWA App. Thank you!!!!!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir my sister&brother in law need to get to Florida desperately flying w/ @USAirways is there anything you can do?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I've DM'd you. Thanks!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Great flight yesterday from MSY to AUS!! Thank you for such great safety,service and beautiful skies!! http://t.co/X1EqYAHfvZ

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I was under the impression when there is an 8 hour delay in your flight because of equipment failure, compensation is offered?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir great example of customer service this morning at MSY headed to ATL. Alison and Bobbi were fantastic! Gate B8. Thank you.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Offers Atlanta Unprecedented Perk http://t.co/nustgpElSf http://t.co/Be0B4K1Xbt

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir now on hold for 2.5 hours waiting to speak to someone about my Cancelled Flightled flight from Philly to ORL

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you for your help Adam and to the awesome gate agents at B12 in LAS for getting us home!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Southwest Airline is THE way to go!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks for getting me home from Denver tonight despite the snow!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir never lets me down!!!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir been waiting for 70 minutes on hold because yall Cancelled Flightled my return flight. Answer the phone!!!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir DeLacy P is a compassionate professional! Despite the flight challenges she made passengers feel like priorities!!??????

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm ready for #MayweatherPacquiao in Vegas May 2nd! http://t.co/8dQZlrJo9p

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir your phone lines suck. I have a dilemma.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Kudos for adding #Passbook to your app! I LOVE IT!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir male flight attendant on flight 3913 from Orlando to Indy was AMAZING! He needs a raise ???? Had the best experience with him

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thx for the GRAND view today! FLT 3825 SEATAC to PHX. #GrandCanyon #Arizona #Wow #Love #Photography http://t.co/D7pQOUAtdF

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I am just wondering when are you going to open up fares for November?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir 20 passengers on this plane. I should've just grabbed my baggage and gave it its own seat.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir just sent another 4 drink coupons....I think I have over 30 coupons now. free drinks anyone?

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir bags fly free..just not to where you're going.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I love you Southwest. I accept all your flight attendants and their many talents always! #flySWA

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @TMadCLE Flying with you in April, first time on southwest. Can't wait!!! Flew American airlines last time. Was meh.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir now our pilots timed out...#getmeoutofhere

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks for sending my kid to the #DestinationDragons concert Vegas @Imaginedragons So awesome! http://t.co/G9b6e0a2sZ

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir yep after two hours and thirty minutes

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you ^AH. Still wish someone picked up the phone - 3hrs- dead phone. Taking your tweet as a refund confirmation.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir The Opal Dragon book The Dragon (ALI) has woven his murdering ways from the Philippines to Australia http://t.co/c9p2ioSphM

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Conf #8Q6MFD Finally got through & told the flight was completely booked.  That would have been better info than advise 2 call

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Great #BlackHistoryMonth commercial! Thx! #ATL #singer #musician #life #BlackLivesMatter

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir There is no way that I am getting back on a plane with your airline. I will be calling to get a refund. As I drive 17 hrs home

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir okay I understand a delay one way. But both ways? C'mon #annoyed #flights

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir How can you get your TSA traveler ID added to your boarding pass? Why would it not be included as TSA precheck? Flying tomorro

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I always brag about ur service, but very disappointed today. Apparently I'll be sleeping on floor of Dallas airport tonight ????

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you are failing! Diverted, stuck and no communication! Make a decision and let us go!!!! ???? flight #4229

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I have sent the DM, should I continue to wait on hold with a rep, or will you be servicing me here?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I made it! Heading to Denver, and your employees really are as pleasant as I just told someone your application asks.  Thanks!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir really this is getting worse as the day goes on. Late Flight leaving then had to be diverted, and now sitting on the tarmac in VA.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir hi, can you please tell me why today's flights from Chicago to DIA were Cancelled Flightled? Thanks!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir any particular reason it's 20+ minutes and counting to speak to a human being?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir and @USAirways have Cancelled Flightled flights after 525 pm today due to winter storm. Travelers urged to contact carrier for info.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir sitting in Baltimore. Finish taxi and approved to takeoff. Oops, not enough fuel. #Fail #45minflight #been3hours

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Sent your way, thanks for the help.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir my wife is trying to get a group of clients to their destination and just got disconnected after2 hours holding. Help.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir very confusing to receive "your trip is around the corner!" email when I already Cancelled Flightled the flight

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir y'all are fast we already have our 5 winners! Congrats!!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir have five people shown up yet

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Left my computer on the plane. Two weeks Late Flightr they found it and sent it to me. #greatservice.  #happy #customer

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir ???? you won't let me change my reservation online so now I'm just wasting my time. http://t.co/mHA3xXaeD5

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir hire more customer service agents. And hour and a half is too long to hold

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir because according to the flight attendant my husband doesn't talk english, when the fact is that he understand and talks it

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir there's a current Cancelled Flightlation in Indianapolis, my girlfriend is stranded. Any ideas, or help you can provide?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir 2nd leg of trip Cancelled Flightled. Been on hold 1.5 hrs. Will we lose our $ if we don't speak to someone before first flight leaves?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir FREE Cable Out of this World Technology and a mans dream come true... FREE and PORTABLE???!!! http://t.co/Qw1til96YA

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is the best. Case and point. https://t.co/ucVnilMb4x @ryand2285 #HappyBirthday

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir k thanks :)

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir trying to get anyone on phone. Flt Cancelled Flighted. Please get me to Denver.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I DM'd you

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir trying to rebook flight. On hold for 23 mins before disconnected and now almost 40 mins? Unbelievable. http://t.co/0BJNz4EIX5

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir You guys are just being disrespectful at this point... learned my lesson about this airline

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir greetings

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir We have been waiting for almost 3 hours trying to rebook flights. PLEASE help us get through to someone.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair your attendants at the ATL airport are awesome! Very helpful with all the Cancelled Flightlations this morning.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Had a great trip this past week to Vegas for work; and had this pic over the Southwest on Southwest! http://t.co/a3YCFlaLxV

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir How can we get refund instead of credit for flight that you Cancelled Flightled? We couldn't switch to a flight tomorrow.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir so u Cancelled Flight our flight to PHX bc of SDF weather but flights 2 the NE from SDF are still going on?! WTF? http://t.co/NGG3N0wIaR

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Plz consider customers you're losing to #AA for ?? the KC ???? OKC directs. #okcdirects #OKC #MCI #flights #okcprofessionals

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks 4 the great service, staff, letting me change my flight 5 times for free! PVD to the skies for me always on SWA!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I've been on hold for 2 hours!  When will you answer??

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair Cancelled Flightling flights due to winter weather is totally understandable, but it would sure be nice if you would answer your phones.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Are we sure flights will not be Cancelled Flighted after 1200 I am trying to make plans in STL

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Cancelled Flightled my flight won't refund me and told me 2 call customer service n been holding for 30 minutes still waitin #BadService

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir flt 3260 out of mht. Have fun with my kids and grandkids 10 of them!!  Jack says hi! http://t.co/BHOOiyT6ZQ

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @Imaginedragons #DestinationDragons Scavenger Hunt rules: http://t.co/vHgkiTzSaw

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir absolutely required? Are the flights going to be 100% Cancelled Flighted?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I have a flight on Sunday the 22nd to Columbus from Denver. I just got a travel alert on my southwest app. Is the rescheduling

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  If you'd love to see more girls get inspired about becoming pilots, RT our free Albuquerque event. http://t.co/rfXlV1kGDh

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Hey there, can you follow us so we can DM you a question :) ????

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair Grand total from landing to getting bag: one hour. That's very sad.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair Your staff was really kind about the flight delay. Luggage? Not at all. Very disappointing.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair Landed an hour Late Flight from IND to DEN, and 40+ min Late Flightr, our bags are not here. Not cool.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Hey sourhwest can you send me to Atlanta to see @Imaginedragons ? I will fly southwest forever. U guys are the best airline!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Salted or honey roasted? I vote to bring back the salted peanuts. I dread a year of the honey roasted!???? http://t.co/RHw78ktQFO

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @TifffyHuang I met my twitter friend waiting outside the Troubadour #DestinationDragons http://t.co/lf69waf5ad

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir wanting a 潃?? for the ???? finding the gate. No apology or exp. All good, I'm sure connecting flight leaving SAC will be chill!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir sucks. Passengers leaving the plane to make room luggage, checking luggage and getting back on. Delayed flights to same city.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@SouthwestAir @FortuneMagazine
great news.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Well plane arrived pretty much on time and it's 68 degrees on the ground in Texas. Not much to complain about.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir All's well. I got comped with multiple other bags which just made my day! http://t.co/1AAVvoREpH

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks so much. Appreciate your kindness in adjusting our reservation. Even during snowstorms, I still prefer Southwest. ????

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir first time flying with you. You've definitely won me over!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir LUVed the SJC gate 23 agent this am who boarded flight 372 to DAL. Didn't get his name. He represents your brand so well.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir -17mph winds and would do anything to be in Florida right now.. help a sister out!!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is that the same reliable system couldn't find my info and then said it refund my credit card ?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I am absolutely sick of 300s and no wifi!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is the contest over for Destination Dragons? I want to try to do everything I can to go.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir So the upcoming RR changes/Deval is trying to tell me not to fly southwest anymore because i am loyal so far. i get it.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'll have to drop by next time I visit!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Great trip on 2672 yesterday - outstanding flight attendants

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir how can customers get in touch with you internationally from Mexico for lost baggage

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir $192 rndtrp 4/30-5/5 "@DJQ_KC: RT @djimpact: If you're trying to make travel reservations for Vegas on May 2nd it's too Late Flight"

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm on the 10:55 flight! Everyone has been so nice and helpful! I'm just hoping we'll get to fly out! Thank you! ;)

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @dultch97 that's horse radish ????

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thank you. See u next wednesday in FLL. Save me some peanuts

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir    How's life @ the NOC?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I will do just about anything tO GO TO THE VEGAS SHOW PLEASE MAN

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir tweet just popped up on my phone with @amin_aur follows. Missing my favorite Southwest pilot and brother.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I need Imagine Dragons like I need air..... PLEASE HOOM ME UP FOR THE VEGAS SHOW ( 矷簞 ?? 矷簞)

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair has posted flight schedule covering the date range of @_defcon_ 23

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Late Flightly you've always been Late Flight! Please get back to the old #SWA!!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Totally sucks that my flights were weathered out of existence, but Stacy in Tucson helped with an overnight in Vegas!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir not if its travel Credit you used to buy and it expires on the day you find a lower rate

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir heyo! What is causing flight 1836 ewr to hou to be delayed?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Cancelled Flights arrivals & departures in Nashville as of 5pm. That and more weather headlines @ 4pm #LiveOnFOX17 #FebruaryFreezeFox17

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir THANK YOU SO MUCH!! http://t.co/tGSB1DfPS3

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir okaaaaay UGH IM 8 MIN AWAY

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir go @franks105 go!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir needs 2 make me whole Used my tkt back n PHX due 2 rude SNA agent Jacquie Plitt flew @USAirways 2 CABO http://t.co/QxWW1p09a0

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  is there a route to flight from Mexico City to Chicago midway using your services?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Flight 3056. Only an hour long but one of the best flights I've ever had. Kudos to flight crew and airline in general.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir, thanks for being so good to us #military folk. It's cold in #StLouis but I sure enjoyed my flight. http://t.co/RcdH183Q1J

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I cannot DM you as you do not follow me.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir and this asshole cut in front of me. Your system blows. http://t.co/7ujt8VTCpa

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm 30 mins out WAIT FOR ME??????

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir oh I see what you did there! Thanks for supporting #PadresST.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir yeah haha. Never been in one. It's expensive ?????? and we will!!!!! So much fun! #destinationdragons

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir This has to be the best video I have seen ever! - #teamspirit https://t.co/X5JenA7NyE

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir okay thank you :), also I did get a tweet earlier about 1.5 hrs ago saying I won & should send a DM but then it was deleted?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I have a credit that expires a month before my flight, is there any possible way I can have that extended?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir hello I was talking with @SouthwestVerity but it says you moved here, they sent me a voucher but does not work can u help?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Thank you for your help, Shannon! Great customer service, @SouthwestAir.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir 2 1/2 hours Late Flight, but I made it to sf! Maybe you can help me get on an earlier flight on Sunday :)

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thank you! DMing now.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir did you Cancelled Flight ALL flights into BNA today??? #needtogethome

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir So that's what happens when your power level goes over 9,000... feet in the air.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@SouthwestAir If there are any Imagine Dragons tickets left for tomorrow at
@VelourLive here in Utah I would love to go I am available! :)

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir that's awesome! Love flying SWA!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir That guy was the flight attendant on my last flight?? he was hilarious! ?

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir shhhh i don't want something else to steal our deal????

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir how do I go on the scavenger hunt if I'm in Boston?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Hi there. We?e flying SWA today. Our son has a peanut allergy. Any way to request the crew not serve peanuts on flight? Thx

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I would.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir can you show me some luv?Its 9 degrees and all this snow but Imdetermined to go to #DestinationDragons http://t.co/oXm6cWGaB7

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir THANK YOU SO MUCH YOURE AMAZING IM GOING TO CRY OMG

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank You. We'll be in touch! #MoveAboutTheCountry

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir flight from BWI to ISP ready to go! Thanks for keeping us warm! #FrigidFriday http://t.co/bfPfW6eyKU

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Who can I contact about requesting a charity donation? #ThankYou

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir please do. Hate having to fly a different airline. You're my fav.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir why did you book my hotel twice?!?! Ahhhhh

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir save mile to visit family in 2015 and this will impact how many times I can see my mother.  I planned and you change the rules

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir i live in the southwest, Imagine Dragons is my favorite band, and i met my 2bestfriends thanks to them. it would be amazing +

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  Longer flights with 300 series no wifi? Will be great when you retire them.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir sent DM

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir... I love you. Air travel doesn't get easier.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir it is working on a different device, though. Any help is appreciated.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @Southwestair is this account even aware of the #destinationdragons contest? The one youre fucking up for me?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir What does this even mean?  I'm taking about letting elite customers who paid for a seat fill a seat that will go empty anyway.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir your employees at BWI have been amazing!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir If a travel advisory is posted for DEN, can I then make changes to my ticket? Anything I need to know before I call?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir when are you releasing your flights for September? Just found out you fly direct lbb to las! So excited! #tripofalifetime

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Flying with you in about 2 weeks, bringing blankets bc it's freezing!????

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir how about some sweet promo code to help me visit my family!!!.... Please!!!... Lol

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir LOVE IMAGINE DRAGONS  SO MUCH I EOULD DIE IF I GOT TICKETS

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I WOULD DO ANYTHING FOR tickets to the VEGAS... ANYTHING. I love imagine dragons so much!!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir this would be an awesome experience #DestinationDragons

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Yes! How about #DestinationDragons in San Diego?!?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir do we get to pick which @Imaginedragons show? #DestinationDragons

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir BETSY is the BESTY! Gettin' stuck at #LAS might not be bad for most..but I want home! #homewardbound #betsy #besty #thankyou

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir  Just picked up my bag at SEATAC all the clothes are soaking wet... #bagawim http://t.co/nGxAl9OmL6

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Can you help me out with tickets to the Vegas event? I would be so stoked!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir give me tickets to atlanta! I would do anything!  Anything ????

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir a nice trip back home after a looong vaca ???? http://t.co/9TRvfnCedL

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Your #Android Wi-Fi experience is terrible! $8 is a ripoff! I can't get to @NASCAR or MRN for @DISupdates #BudweiserDuels

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir seems like you could make more money by opening up seats on a more desirable flight.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Jason (108639) at Gate #3 in SAN made my afternoon!!! #southwestairlines #stellarservice #thanks!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir...give the crew of SWA 4007 a high five from this AV-8B guy for its nice XW landing into @bostonlogan. Nicely done!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir why do you charge so much moving from a full flight to an earlier flight with seats available?  doesn't make sense to me.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir on brd now.frustrated we go 2 #BUF not #ROC.if tld flt was gng 2b held earlier would not be a mess.cng bk unable due to overbk

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir have to be honest, didn't expect a fast response, thank you!  Off to #Chiberia we go!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Making Miracles again! The customer service department gave me by far one of the friendliest phone calls ever. #wheelsup

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Already signed up!  Thanks!  Looking forward to trying the Southwest experience.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir DM Sent.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir can you please DM me? I have a question for you :)

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir done.0

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir lets chat about flights to and from BWI and the Carolina area... Can a girl get break? I've had to resort to USAir ???? 2 a day?!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir sent

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir will you please work out a contract with @triflight to offer service there..

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir please reply to my DM ?儭?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Any way you can help with entry to Vegas event? My Boyfriend & I have been @Imaginedragons fans since 2009. They are awesome!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir nvm, gate said they're holding connections. Thanks for quick response!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir looking forward to the beats music available on my flight today. That's pretty cool.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir has some of the best airfare prices! Gotta LUV them :)

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir flight # 317

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: ?SouthwestAir: @pancho_joe No, no, you must've heard us wrong. Sweet mixtape,though" 4 the record,I didn't leave the 80's, the 80's left me

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir YOU ARE THE EASIEST AIRLINE TO DEAL WITH.. I LOVEEEE YOU SO MUCH

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thank you!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir ok, gotcha! ????????

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I'm excited too, but perhaps you could scale your excitement back by a few weeks...

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @Imaginedragons please help me and my best friend get tickets to #DestinationDragons we have so much to thank them for....

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is there any way me & my best friend could get tickets to #DestinationDragons ? they mean everything in the world to us.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @livvyports16 and I became best friends Bcuz of @Imaginedragons is there any other way?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thank you! ?儭儭儭? you guys!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir CEO Gary Kelly, "You all are absolutely my heroes!" #SouthwestRally #BWI #bestemployees #swaculture http://t.co/JTxyHQHfJJ

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir CEO Gary Kelly, "We are America's most loved and most flown airline!" #SouthwestRally #BWI #bestemployees #swaculture #swapic

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @DreSparkles Thank you! I finally made it to my destination

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thank you. Please follow and I will send.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Thanks @SouthwestAir ! #heartlanta

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks for the b day concert I watched them all (and noticed the fist bump/high five at the end of the "rock" version)

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir just announced non-stop flights to Dallas from Columbus. Well next time @iGotMonte best you'll have less time airport hopin ??????

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir 4467 and 152 on 2/25 and 503 and 25 on 2/26th.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Do y'all know when the new routes from HOU to Aruba & Puerto Vallarta will be available?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir for my travel I see bz class and get away are sld out. Anytime is available . How do I know how many anytime are available?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir can I get some luv with a fallow?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks for your attention, I've been flying southwest for 3 years and haven't had this issue in the past.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir #DestinationDragons @Imaginedragons I'm a HUGE FAN! I would love tix to your show!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir following!! My bad.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir now flying non stop CMH-OAK has me daydreaming about a trip to the bay...especially in this weather. #OhioProbz

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir and YOUR costumer service representative lied to me and ensured me the plane would be leaving by 330.. It's scheduled for 455

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir not to mention I now have to sit in the airport for 4 hours. You've ruined my trip. I am not happy and want compensation.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir you need to get your act together. You new this morning at 830 our plane was malfunctioning. Yet I've been delayed 3 times ..

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is the best airline out there no one is better than them #OneLove #Southwest #bestairline

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir great cabin and flight crew this morning on #578. A great smile and happy staff are signs of a happy company. Thanks.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir yes can do

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is really stepping up their "service"?? http://t.co/VQTyza6Mzu

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir are there any flights from MSP to HRL in March? I'm looking at 3/19-3/23

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I owe you an apology. My tweet was out of frustration, not constructive criticism. I'm a SW fan & LOVE your service!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir wouldn't it be awesome for my first time flying to be #DestinationDragons?!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir ..just booked trip to Cancun...?儭? no baggage fees..but need to have more flight time options

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I can easily get to the Atlanta show, I just need tickets, help?!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@SouthwestAir adding direct flights from #Columbus to #Oakland, @BostonLogan
http://t.co/p8Vcz4XTHM via @DispatchAlerts

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir That would be great. Thank you! I'll send it over when you follow.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@SouthwestAir boarding passes now compatible with #iPhone #Passbook
http://t.co/1ESmMnIZEk

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @FortuneMagazine Love SW forever???????仍滮?

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir SW rocks, thanks for the reply and the follow. Rebooked earlier flight!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir please please please choose me to go see @Imaginedragons   #DestinationDragons

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @FortuneMagazine I always tell everyone to fly Southwest! Congratulations!!!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir unfortunately no, it's my lack of status that's the big problem. My company policy forces me to buy the cheapest tickets

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair has 22 employees on Social Care Team, 4 staff the Listening Ctr. at any time-rest of spots filled by other areas. #RaganDisney

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir oh my god thank you so much!!! I just sent you a DM

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @FortuneMagazine Congratulations!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @FortuneMagazine Love u Southwest. You've always been helpful. When I traveled a lot w/my son, infant/toddler, U were great!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is it possible to book a refundable trip? Willing to pay extra. This would be for a domestic round trip flight

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir MAC computer left on BWI to LA flight on 14th.  Reward for recovery; info important to owner.#HELP #passengers #honesty

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Southwest is definitely my favorite airline to fly! :D

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir guess where Ashley is. She's doing a great job presenting. #ragandisney http://t.co/5ZNMwxDI9U

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thank you for integrating with Passbook on iOS, it all works so much better now!!!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Is my friend lucky enough to see #DestinationDragons live on his birthday? He's been a fan for years @thirty_lives

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I've been a fan of imagine dragons since 2012 and they're my fave band and #DestinationDragons is during my bday can I get tix

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir My birthday is during #DestinationDragons could I get tix?? http://t.co/07XhCacjax

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir my birthday is during #DestinationDragons and im a huge fan- anyway I can get tickets?

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir - thanks to the agent boarding 1137, ATL-AUS. Left my wallet on the inbound. He found it for me!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir If you read my tweet it is a gap in process for folks that take multiple flights in one day.

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir aww thanks!! Other than that, love it!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir we're here at MCO. Thanks.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir when's the next deal going to happen a poor college student is trying to fly to Orlando instead of drive in August! Lol

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: I appreciate the reply. RT @SouthwestAir: @luxclark We?e so sorry to keep you waiting, Laura. An Agent will be with you shortly...^CB

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir how it feels on flight 4251 http://t.co/JM8gQ1KGrF

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I think me and my group could use some nice cold drinks once we get in the air...we are all over 21 ??????

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir DM sent! Thanks so much for responding! Your response was so timely, I missed it!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thx Ops Agt Rich Westagard n Flight Att. Nancy @ DEN Airport.Held flight 1027 n even saved seat 4 Bus Select #CustomersFirst!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Is there any chance I can get tickets for the Vegas stop? I missed my chance to enter the contest but I love ID to death !

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir hilarious flight attendants on Vegas to Detroit tonight http://t.co/nw7vx7DGMF

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @flightspots about time! #mobileboarding is a must!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @tbuccheriFRNC3E. It takes 13.5 hours to fly from Chicago to Beijing on United, and 12 to fly from Vegas to Omaha on SW...

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I ?儭? you! The only airline that understands us military families and our unpredictable changes. Pound it ????

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir can i get tiks for #DestinationDragons omg id love to! Plz ???儭m dying

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir only 1 guest needs to change a flight on a reservation of 2. How can I do it? I NEED this to happen. Say it can...Please help!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Looking forward to using Passbook when I fly  @SouthwestAir in a few weeks!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir heard you are saving 30k a year on fuel not carrying around those skymall's #ripskymall

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Fantastic! Thank you!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir - Great flight from Phoenix to Dallas tonight!Great service and ON TIME! Makes @timieyancey very happy! http://t.co/TkVCMhbPim

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Yes - with extra $77. I wonder what are you going yo loose, if there is room.

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir do you have all winners for @Imaginedragons #DestinationDragons

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I had to travel to Savannah, GA, once again, on an airline I don't "Luv". When r u going to fly me to Savannah? Pleeeease!!!!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir i cant look up my confirmation number at the moment on mobile. the email is no longer in my inbox

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@SouthwestAir thank u for not leaving me
@me nice job running thru the airport to catch your connecting flight

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir #DestinationDragons Any word on winners of contest? Any chance for tix for the Provo DestinationDragons show? Fingers Crossed!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thanks!!! :)  It is good to air on the side of caution

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir doesn't even have gluten free peanuts. whyyy me??

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir just had a great flight #4223 with Damion! He was the best #damionflight4223

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: YO! @InternJohnRadio @mrerickv  give @SouthwestAir their plane back.  They're mad & threatening to take away my Companion Pass. #Luv

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Working on a piece about military discounts and am hearing you offer one. Can you give me specifics and confirm? Thank You!

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thx - fingers crossed they are found.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir just DMed you guys!!! ??????????

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @Imaginedragons @beatsmusic I'd love to hear them live at @VelourLive @velourlive this saturday! #destinationdragons

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir that's why I fly y'all, that personalized service

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir k but who won destination dragons

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @Imaginedragons @beatsmusic well timed tweet, just boarded and will be listening on my way home!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir lost my sunglasses & case on a flight 3933 last night - is there a lost & found?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir luckily, the people working the BSO at Chicago Midway have been very attentive and found our bags in Punta Cana.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@SouthwestAir Open more kiosks at
Austin-Bergstrom. Three lanes to service a line of 50 people? Really?

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir is there a way to know who checked my bag on the curb? She was awesome!!! And want to be sure she gets a high five!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir pls help me get this resolved & reimbursement made.  gracias, rico; pls send me private msg with phone number or email address

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir A-list preferred line phone wait was 15 minutes. I hung up, not feeling A-list-ey!

Output: negative


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: Bingo! ?SouthwestAir: Thank you for bringing this to our attention. We'll be happy to reach out to Noah so we can make this right. ^MR??

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir I would but you need to follow me first ;-)

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir love..luv the addition of the passbook option.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks for the follow up. So glad to get my bag back.

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input:
@southwestair is your companion pass broken today?
purchase.error.INVALID_LOYALTY_MEMBER_ACCOUNT_STATUS (SW900001-vyiL1XKlROG24fS-918j_A)

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @southwestair #ftw! ???? Hope they'll sing us a song on our flight to Phoenix today. (@ Terminal 2 (Humphrey)) https://t.co/mAvIgetbBw

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @love_dragonss lol I'm sorry I'm just seeing this now but LAUREN OH MY GOD AHHHH

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir JUST GAVE ME TICKETS TO SEE @Imaginedragons  AT @VelourLive ON SATURDAY. I CAN'T EVEN RIGHT NOW HAHA. THANK YOU!!!!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @taylormdowns We share that value in common. :)

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir @karajusto OK we will! Thank you!!!

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir When does the new schedule open that takes us past 10/31?

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir just sent you a DM w/ additonal info

Output: neutral


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir thanks, already subscribe and have a RR Account. Had received a promo code last month but has since expired. Any new offers?

Output: positive


Instruction: Classify the input using one of these labels: neutral, positive, and negative.

Input: @SouthwestAir Thank you.

Output: neutral