premise: Without limiting the generality of the foregoing, the following are deemed Confidential Information:  Ideas for research and development;  Information submitted in the investigation of complaints or involving ethics cases;  Computer records and software (including software that is proprietary to third parties);  Any other information which Companion Paws Canada and The LifeLine Canada Foundation must keep confidential as a result of obligations to third parties;  Information regarding the administration of components of the certification programs;  Exam-related technologies and components;  Item content, characteristics, development or other aspects of the examinations and their development, maintenance and administration;  Identities of Certificants, candidates, customers, suppliers, or third party contractors, including without limitation any media, advertising, or public relations firms;  The Companion Paws and The LifeLine Canada Foundation e-mail distribution list(s);  Human resources data and information about employees, contractors and other volunteers;  Cost and other financial data;  Polling and focus group information;