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Very friendly staff, everything went great! We would totally do it again... | 5 | 5 |
The trip was ok. | 4.4 | 4 |
It is a great service and you helped us with everything - especially at the borders. One thing, the pickup and drop off points were different than the ones mentioned in the ticket. This was very confusing, please inform your passengers in advance. | 5 | 5 |
Bangkok - PP. You need to change bus at the border, go through the immigration yourself and take another bus after the border. I had to go figure everything out myself how to do that and where to go. It would have been good if someone explained that befor | 3 | 3 |
You need to change bus at the border, go through the immigration yourself and take another bus after the border. I had to go figure out myself how to do that and where to go. It would have been good if someone explained that before. | 3 | 3 |
Your staff was so aggressive from the border | 1 | 1 |
the best from from BKK to SiemReap | 5 | 5 |
Loads of legroom, safe driver, more comfortable than expected. Border crossing to Cambodia was messy, at fault, partly staff, passengers and the system, but all well in the end. Passengers doing a little research on border crossing beforehand would help. | 4.8 | 5 |
Really great transport. I recommend everybody night bus to Siem Reap: departure at 1 am, comes to the border when it open and arrive at Siem Reap at about 10 am. You don't loose the whole day for transportation.Watch out only on Siem Reap for "free"tuktuk | 4.8 | 5 |
Best service | 5 | 5 |
Very comfortable bus making trip easy. Clear guidance from crew on boarder procedures. Only wish information about additional, higher visa costs were known upfront. | 4.6 | 5 |
Car was broken at night time and wait for another transferring car to pick up for nearly 2h | 3.2 | 3 |
They kindly guide us how to pass immigration at border gate of Thai and Cambodia. We are so comfortable on the bus too. | 5 | 5 |
Really convenient, comfy and even with wifi | 4.2 | 4 |
Very nice bus and helpful service to get across the border. I was afraid that people would try to get more money than was asked for, but nobody took any extra money from me. The driver that drove me in his car from Sisophon to Battambang was very helpful. | 4.4 | 4 |
55555555555 Ask K. Kung!!!!! | 1.2 | 1 |
You did not email me the confirmation of booking so I could not catch the bus. You simply took my money and ran. Appalling and disgraceful. Words can't describe how I feel about you but needless to say you get a Zero recommendation for me !!!! | 1 | 1 |
Seats are uncomfortable. It was very cold because of air cond. which worked all night. Blankets were too narow to cover with. Important information was spoken in the middle of cabin and was not heard in first rows. Bus departed at 1.40 instead of 12.45 | 3 | 3 |
bus good, staf friendly | 4 | 4 |
I'd just suggest you make.sure wifi conexion works properly. | 4 | 4 |
I enjoyed the ride. Thanks for the free bread and water. I just hope the pick up is always on time. | 4.4 | 4 |
As an ASEAN passport holder, i didn't expect that i have to pay a fee in the border though. The ride was comfortable. They provided water and bread. And most importantly we arrive safe and on time. | 4.2 | 4 |
I had a nice journey and would recommend the company | 4.2 | 4 |
There's no stop where we can eat since its a long travel and the comfort room/toilet is not clean. | 2.4 | 2 |
Good service.... | 5 | 5 |
Pick up point was different from the voucher and they transferred us to another bus that is broken. | 2.8 | 3 |
Bus stop at the tourist trap. Free sim card but you need to top up 500 baht. What a scam. | 3 | 3 |
Por causa do atraso tive que ir de taxi | 1 | 1 |
The driver was rude and drove while on his phone | 1 | 1 |
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so uncomfortableโ sad ๐ข | 0 | 0 |
Late bus, or more probably not the bus we initially booked but nobody checked. Our seats were taken so we had to seat at the back where there's no place. The driver was horrible. | 1 | 1 |
แแปแแแแแทแแแแฝแแแถแแแแถแแแแแขแแแแแธแแแแแแ
แกแถแแแถแแ
แถแแ แแ
แขแธแแนแ
แแแแปแแแพแแแแแแแแถแแแ แแพแแแแแทแแแแแแแแถแแแแแแทแแแพแ แแแแปแแกแถแแแแแ
แแแแแพแแแแแขแถแ แแทแแแนแแแถแแแแปแแแทแแ
แแแแพแแแแถแแแธแแแแแแถแแแฒแแ แฌแกแถแแ
แถแแแแพแแแแแถแแแแทแแแพแ | 2.8 | 3 |
The bus was 45 minutes late. The driver made numerous, out of the stops. The air con was weak. | 1 | 1 |
When I booked the bus was meant to arrive at 12:30 it did not arrive until 3:30, a whole 3 hours late, I missed my ferry. You need to change the ETA. It also used dirt roads instead of the highway. Making a 3 hours trip take 7 | 3.4 | 3 |
Air conditioning did not work? Road construction made the overall experience unpleasant but not the company's fault. Due to mentioned construction arrived to Kep 1.5 hrs late. Took our luggage off bus at Kampot. If I had not noticed it would be gone. | 2.8 | 3 |
Old minivan crammed with bags. No suspension. No aircon. Road to kampot is half built so 1:30 mins of really bumpy road. Would go on train instead truly horrible experience. Left 1 hour late too | 1.8 | 2 |
The bus I booked at 1pm did not exist. I had to wait for 2h to have another one. There was no AC and windows could not be opened. | 2 | 2 |
Presented my purchased ticket to Kampot. However I was led onto the wrong bus and ended up in Phnom Penh. I then had to catch a taxi to Kamot at my own expense and time. The bus boarding should have checked the number of people and stated the destination | 1 | 1 |
I arrived but was led onto the wrong bus and ended up in Phnom Penh. I then had to catch a taxi to Kamot at my expense and time. The bus boarding should have checked the number of people and stated the destination | 1 | 1 |
They dropped my friend off in Kampot instead of Kep. Then said for $20 they would take her to Kep. They were just too lazy to drive to Kep with one passenger. | 1.2 | 1 |
Bad airconditioning, old van, driver rides to fast | 4 | 4 |
Driver good
Bus was very poor needs upgrading
Punctuality late setting off
Overall journey was very uncomfortable due to road conditions and seating . | 1.8 | 2 |
I had spend 7 hours drive from Phnom Penh to Koh Kong. I met a very helpful and polite driver. The service provided is not bad at all. But just need to be careful if the departure delayed or else, should have informed to the passenger in advance. | 4 | 4 |
Literally no comment. If you want to aboard the bus for the sake of frustration go ahead ๐ | 1 | 1 |
Absolutely horrible, the driver drove as if heโs on the run from the police and when the bus broke down he didnโt even let the passenger know what was happening or if there was any backup!! Thank god all the passenger were so understanding | 2 | 2 |
Bus left almost 2 hrs late, no ac and VERY hot the whole way. Only drove half the way on tge new road. Lots of stops to wait for packages. One of the worst trips in 6 years in cambodia... | 1.4 | 1 |
the bus didnt show at the scheduled time and nobody called me | 0 | 0 |
Old, dirty Van, no space, fully packed with stuff everywhere, they dropped us of at another point than the one which was indicated on the booking. When we made that present to the driver he doesnโt cares. So we where forced to pay another 10$ for tuktuk | 1.8 | 2 |
Quite a shaky drive on the N3. Carry a confort cushion if you can... | 4 | 4 |
The driver was very erratic and was using his phone constantly, on Facebook, YouTube and FaceTime. At some points he was using 2 phones at once. There was little to no air con. | 2.4 | 2 |
Driver arrived in Tatai quite late and other passengers were very loud - passengers should not be allowed to play sound on their phones (they should wear headphones). | 2.8 | 3 |
1 heure de retard, conduite vraiment dangereuse et aggressive ce qui pour nous est une premiรจre au Cambodge oรน habituellement nous avons eu des voyages trรจs cool. | 1 | 1 |
Drive took 9hrs between destinations.
Almost double the advertised 5hrs. | 1.8 | 2 |
Bus trip did not exist. No bus at 2:30.
We would like refund for booking bus that did not exist | 1 | 1 |
WORST BUS EVER. I'd give no stars if possible. Bus arrived 1hr30mins late. Driver, arrogant,rude, spent most of the time on his phone. Passed on blind bends, speed through road works. Tried to extort US dollars from all the foreigners. USE ANOTHER COMPANY | 1 | 1 |
Disgusting service. Driver late, dirty and unhygienic van, EXTREMELY DANGEROUS driving. uncomfortable and sore seats. very hot with dirty dusty AC and BookMeBus Can not help you as their customer service is bad. This is false advertising and illegal. | 0 | 0 |
Would not recommend the bus ride from Phnom Penh to Koh Kong with Vibol: mini bus was unsafe, belts didn't work, the driver was careless on the road and overall, it felt like a dangerous bus ride. | 1 | 1 |
Bus vรฉtuste mais confortableโฆ pas beaucoup de place pour les jambes mais comme dans tous les minivan. | 3.2 | 3 |
not comfortable seat | 2.6 | 3 |
We booked via online it was very convenient and the 2nd time we booked they had some promotions.๐
Overall, it was a good experience | 3.6 | 4 |
The car has an issue (or was stuck in the traffic, not sure) so we left pp at 9am instead of 7:30 (1h30 delay) Then after 30โ drive we had to wait and change the car again. Along the way, the pauses were repetitive and not coordonate (bathroom &petrol) | 1.8 | 2 |
shit service | 0 | 0 |
Bus started 1.5h late and took 7 hours. Bus driver had a chill lunch break etc. | 1.6 | 2 |
The Bus arrived 30min late at the entering point, stoped every hour for an unnecessary break, which is why we arrived 2 hours later at our destination. The bus was packed with people and bags, no space, no A/C and the driver almost fell asleep. Dangerous! | 1 | 1 |
The Company should decide if they want to transport people or stuff! Bus was full with passenger and we couldnโt move cause there were packages and even a MOTORBIKE in the mini bus. Really disappinting! Had 2h delay and almost missed ferry! | 2.8 | 3 |
The bus was full. My seat was broken. No backrest. | 2.4 | 2 |
The worst bus company. Old Mini van, air con leaking and not working. Driver stoped many Times to send money by wing, buy his food...no care about passengers | 1 | 1 |
bus broken and late to begin.
Much too dangerous driver!!! | 1.8 | 2 |
แกแถแแ
แถแแแแแแถแแโ แแแธแแแแแถแแแแถแแแแผแ
แกแถแแแผแ
โ
แแธแ แปแแ
แผแแแแแปแแกแถแโ แแแถแแแธแโแแแแแถแแโแแผแ
โ แแแแปแแกแถแแแปแแแแแแแผแแธแแธ | 2.2 | 2 |
I am not recommend to use Vibol express. The front desk is rude and the car is too old | 1 | 1 |
Didnโt want to leave us at our hotel (it was the night), it was on the road 2km later from where he left us.
We have 2 kids, 5yo and 1yo. Bit disappointed for the price.. and also he left some locals at their placesโฆ.. | 2.4 | 2 |
Terrible. wrong boarding point in google map, late depart, I could't here any explain that situation. | 1.4 | 1 |
The driver drove so fast, that everyone in the bus was very scared. There were no seat belts. in addition the road was so bumpy. Worst van experience in our hole Cambodia trip. | 1.2 | 1 |
The Bus was old and AC barely worked so it was super hot.
Neither the start nor the finish location were correct in the confirmation email.
The ride was super slow and bumpy (not really anyones fault). Had to ask several times for a stop. no chat | 1.2 | 1 |
Terrible. Driver was always on his phone, not concentrating on driving.
Van itself is not comfortable, limited space, A/C not working | 1 | 1 |
Very poor service | 1 | 1 |
Bus was changed and took too long to leave Phnom Penh picking passengers from all over.. | 2.2 | 2 |
Avoid at all cost!!! The worst complaint ever. Bus was late for more than an hour. Bc of them I missed the last ferry to Koh Rong and had to stay the night in Sihanoukville. | 1 | 1 |
not recommended. | 0 | 0 |
We left on time. The air conditioning was not working. It was hotter in the bus than outside. Then we stood in the middle of the road, not at a gas station or restaurant, on the side of the road. We waited 2 hours for a new bus in full sun. Tragedy! | 1.6 | 2 |
we started to take off at 8 instead of 7.30. the staffs didn't check us in properly. the driver was okay; he did his job well. the other staff on the car didn't even know how many passengers on the bus. the car is really old. | 0.8 | 1 |
The bus was very late, driver was driving very dangerously and we made far too many stops | 1.2 | 1 |
Driver is funny | 5 | 5 |
The driver is good both driving skill and personality but the call center of Vibol Express is a bit impolite and sound rude. | 4.6 | 5 |
I cannot sit on the seat that I booked. The van seems not really clean so the smell is not good. I feel uncomfortable | 3.6 | 4 |
Vibol Express in Siem Reap has stopped operating! Do not bok from here. I went to the office on the day and it was closed. I called the number on the sign and he said his staff will pick me up. They picked me up after 15mins and put me in a Sorya 168 bus. | 1 | 1 |
Better than expected. Good careful driver, dropped me at my hotel. Was only 20 minutes late departing. Van was old, grubby and limited leg room | 3.4 | 3 |
We left half an hour late, the van was old and broke down along the way. The driver drove slowly and was much busier with his phone than with the traffic. We finally arrived in PP after 6 hours instead of 3.5 hours. | 1.2 | 1 |
The driver not wear face mask during covid19, even I give him face mask he still donโt want to wear it, dirty, uncomfortable. Talk phone during drive and play phone during drive with one hand. | 1 | 1 |
Driver called to confirm the pick up location which is nice. Depart on time. Driver also pick up passengers along the way. The problem is the displayed total duration of the trip which is very unrealistic. It took 5 hours instead of the shown 3 hours. | 4.8 | 5 |
The driver is impolite, bad driving and he didnโt stop for a lady whom asked for rest due to she really wanted. | 3 | 3 |
ไธ่ฆ้ไปๅฎถ๏ผVery Very bad experience๏ผ๏ผNever choose this company again
Bad car, Arrived at 5:30 in Phnom Penh๏ผDid not go to the station ๏ผPut us where we don't know ๏ผIt took four and a half hours ๏ผOver one hour | 1 | 1 |
This is the worst bus company in all of Cambodia. Avoid at all costs. Donโt make the same mistake like I did. Save yourself the stress and book with Champa | 1 | 1 |
แแแแพแแแแปแแ แแปแแแทแแปแแ
แแcallแแฝแแแแแแแแแแแแแแแแ
แแแ แพแแแทแcallแแแแฝแแแแแแแแถแแ
แฏแแถ | 2.6 | 3 |
Again delayed and uncomfortable Van
Got me there in one piece again | 4.2 | 4 |
Over an hour late,
Rough ride,
Otherwise I got here in 1 piece | 3.4 | 3 |
more than one hour late, then took 5 hours to kampot as weโve been through Kep. Other companies do it in 3:30 max. | 1 | 1 |
Good, friendly | 2.8 | 3 |
They let us waiting over 1 hour. So bad | 1.2 | 1 |
Van not in good repair -- aircon not strong, the door did not always close properly. Their rest stop is not very good. The driver made more than 10 stops for picking up or dropping off packages etc. We left at 7:30, only arrived 1pm. Not VIP. | 2.2 | 2 |
Subsets and Splits