answer: have to program the device every time you boot up
paragraph_question: question: How is the software?, context: So, a one star is pretty harsh.Especially considering that I still use the G13, and aside from the Nostromo (before Razer took it over), it's the best out there of its kind. Fortunately for Logitech there aren't many companies bothering to design these types of keypads.It's made well enough. No complaints regarding the build quality.The problems lay in the design.I don't know who designed the thumb stick, but if you don't replace it yourself (which requires taking the device apart, or gluing/sanding) it's just terrible as a AWSD input. Anyways, I would fire the designer of it. He clearly is not good. Even the five star reviews will tell you that.The LCD is a gimmick. I don't know what else to say about it. The only reason you'll probably use it is to swap profiles, which I'll mention in the next part.The software is terrible. Sometimes you'll have to program the device every time you boot up, because the file won't save correctly. Even worse is that it will sometimes revert back to an older setting, or lose a profile, months after you thought it finally was working.So, what does this all mean. Well, because the Nostromo is no longer as good as it once was, we're pretty much stuck with the G13. On the other hand, Logitech did a terrible job on it, considering the price point. It's basically a bunch of keys, a worthless LCD screen, a terrible joystick, and bad software to make it worse.Hopefully a competitor will go into this niche field and design something better. Logitech is obviously more interested in making it look fancy, than having it work well.***EDIT***Well, at the time of this editing "0 of 7 people found this review helpful." It's possible that all of them work at Logitech; who knows. I've adjusted the review to now be 3 stars, mostly because I was probably a little overly harsh. The fact is, I still own and use my G13. It's not perfect, especially considering the price point for what is essentially a mini keyboard with a silly LCD and bad joystick, but it's still the best product in the niche field (once modified by the owner). That said, if Razer goes back to the quality of the original Nostromo produced by Belkin, then I will be switching brands. 
question: How is the software?
sentence: Sometimes you'll have to program the device every time you boot up , because the file won't save correctly.
paragraph: So, a one star is pretty harsh.Especially considering that I still use the G13, and aside from the Nostromo (before Razer took it over), it's the best out there of its kind. Fortunately for Logitech there aren't many companies bothering to design these types of keypads.It's made well enough. No complaints regarding the build quality.The problems lay in the design.I don't know who designed the thumb stick, but if you don't replace it yourself (which requires taking the device apart, or gluing/sanding) it's just terrible as a AWSD input. Anyways, I would fire the designer of it. He clearly is not good. Even the five star reviews will tell you that.The LCD is a gimmick. I don't know what else to say about it. The only reason you'll probably use it is to swap profiles, which I'll mention in the next part.The software is terrible. Sometimes you'll have to program the device every time you boot up, because the file won't save correctly. Even worse is that it will sometimes revert back to an older setting, or lose a profile, months after you thought it finally was working.So, what does this all mean. Well, because the Nostromo is no longer as good as it once was, we're pretty much stuck with the G13. On the other hand, Logitech did a terrible job on it, considering the price point. It's basically a bunch of keys, a worthless LCD screen, a terrible joystick, and bad software to make it worse.Hopefully a competitor will go into this niche field and design something better. Logitech is obviously more interested in making it look fancy, than having it work well.***EDIT***Well, at the time of this editing "0 of 7 people found this review helpful." It's possible that all of them work at Logitech; who knows. I've adjusted the review to now be 3 stars, mostly because I was probably a little overly harsh. The fact is, I still own and use my G13. It's not perfect, especially considering the price point for what is essentially a mini keyboard with a silly LCD and bad joystick, but it's still the best product in the niche field (once modified by the owner). That said, if Razer goes back to the quality of the original Nostromo produced by Belkin, then I will be switching brands. 
sentence_answer: Sometimes you'll <hl> have to program the device every time you boot up <hl> , because the file won't save correctly.
paragraph_answer: So, a one star is pretty harsh.Especially considering that I still use the G13, and aside from the Nostromo (before Razer took it over), it's the best out there of its kind. Fortunately for Logitech there aren't many companies bothering to design these types of keypads.It's made well enough. No complaints regarding the build quality.The problems lay in the design.I don't know who designed the thumb stick, but if you don't replace it yourself (which requires taking the device apart, or gluing/sanding) it's just terrible as a AWSD input. Anyways, I would fire the designer of it. He clearly is not good. Even the five star reviews will tell you that.The LCD is a gimmick. I don't know what else to say about it. The only reason you'll probably use it is to swap profiles, which I'll mention in the next part.The software is terrible. Sometimes you'll <hl> have to program the device every time you boot up <hl>, because the file won't save correctly. Even worse is that it will sometimes revert back to an older setting, or lose a profile, months after you thought it finally was working.So, what does this all mean. Well, because the Nostromo is no longer as good as it once was, we're pretty much stuck with the G13. On the other hand, Logitech did a terrible job on it, considering the price point. It's basically a bunch of keys, a worthless LCD screen, a terrible joystick, and bad software to make it worse.Hopefully a competitor will go into this niche field and design something better. Logitech is obviously more interested in making it look fancy, than having it work well.***EDIT***Well, at the time of this editing "0 of 7 people found this review helpful." It's possible that all of them work at Logitech; who knows. I've adjusted the review to now be 3 stars, mostly because I was probably a little overly harsh. The fact is, I still own and use my G13. It's not perfect, especially considering the price point for what is essentially a mini keyboard with a silly LCD and bad joystick, but it's still the best product in the niche field (once modified by the owner). That said, if Razer goes back to the quality of the original Nostromo produced by Belkin, then I will be switching brands. 
paragraph_sentence: So, a one star is pretty harsh. Especially considering that I still use the G13, and aside from the Nostromo (before Razer took it over), it's the best out there of its kind. Fortunately for Logitech there aren't many companies bothering to design these types of keypads. It's made well enough. No complaints regarding the build quality. The problems lay in the design. I don't know who designed the thumb stick, but if you don't replace it yourself (which requires taking the device apart, or gluing/sanding) it's just terrible as a AWSD input. Anyways, I would fire the designer of it. He clearly is not good. Even the five star reviews will tell you that. The LCD is a gimmick. I don't know what else to say about it. The only reason you'll probably use it is to swap profiles, which I'll mention in the next part. The software is terrible. <hl> Sometimes you'll have to program the device every time you boot up , because the file won't save correctly. <hl> Even worse is that it will sometimes revert back to an older setting, or lose a profile, months after you thought it finally was working. So, what does this all mean. Well, because the Nostromo is no longer as good as it once was, we're pretty much stuck with the G13. On the other hand, Logitech did a terrible job on it, considering the price point. It's basically a bunch of keys, a worthless LCD screen, a terrible joystick, and bad software to make it worse. Hopefully a competitor will go into this niche field and design something better. Logitech is obviously more interested in making it look fancy, than having it work well.***EDIT***Well, at the time of this editing "0 of 7 people found this review helpful." It's possible that all of them work at Logitech; who knows. I've adjusted the review to now be 3 stars, mostly because I was probably a little overly harsh. The fact is, I still own and use my G13. It's not perfect, especially considering the price point for what is essentially a mini keyboard with a silly LCD and bad joystick, but it's still the best product in the niche field (once modified by the owner). That said, if Razer goes back to the quality of the original Nostromo produced by Belkin, then I will be switching brands.