Question: How was the staff member on this hotel?

Great place to stay in the South of Market area...easy access to public transportation which can take you to the Mission, Castro, or the Haight in a matter of minutes. Plenty of inexpensive dining options, shopping areas, and nightlife options nearby. The rooms are not only remodeled...but also very clean. The front desk staff is attentive and friendly and the housekeeping staff did a great job. Some might think this is a 'undesireable' neighborhood due to the characters on the street...but it's just your average urban area. Would highly recommend to gay tourists...easy walk to Folsom & Harrison streets.

Answer: staff is attentive and friendly

Great place to stay in the South of Market area...easy access to public transportation which can take you to the Mission, Castro, or the Haight in a matter of minutes. Plenty of inexpensive dining options, shopping areas, and nightlife options nearby. The rooms are not only remodeled...but also very clean. <hl> The front desk staff is attentive and friendly and the housekeeping staff did a great job. <hl> Some might think this is a 'undesireable' neighborhood due to the characters on the street...but it's just your average urban area. Would highly recommend to gay tourists...easy walk to Folsom & Harrison streets.

Great place to stay in the South of Market area...easy access to public transportation which can take you to the Mission, Castro, or the Haight in a matter of minutes. Plenty of inexpensive dining options, shopping areas, and nightlife options nearby. The rooms are not only remodeled...but also very clean. The front desk <hl> staff is attentive and friendly <hl> and the housekeeping staff did a great job. Some might think this is a 'undesireable' neighborhood due to the characters on the street...but it's just your average urban area. Would highly recommend to gay tourists...easy walk to Folsom & Harrison streets.


Question: Where do I find customer service?

We stayed in a clean and comfortable room with gorgeous views and a huge bathroom. We received excellent customer service throughout the hotel, from the front desk to the concierge to the car rental counter to the restaurant. Restaurant was a little pricey but food and service were great. Hotel has a great central location (although the walk back up the hill is a killer!) Easily one of the best large hotels we have stayed at. Would definitely stay here again...it was worth every penny!

Answer: excellent customer service

We stayed in a clean and comfortable room with gorgeous views and a huge bathroom. <hl> We received excellent customer service throughout the hotel, from the front desk to the concierge to the car rental counter to the restaurant. <hl> Restaurant was a little pricey but food and service were great. Hotel has a great central location (although the walk back up the hill is a killer!) Easily one of the best large hotels we have stayed at. Would definitely stay here again...it was worth every penny!

We stayed in a clean and comfortable room with gorgeous views and a huge bathroom. We received <hl> excellent customer service <hl> throughout the hotel, from the front desk to the concierge to the car rental counter to the restaurant. Restaurant was a little pricey but food and service were great. Hotel has a great central location (although the walk back up the hill is a killer!) Easily one of the best large hotels we have stayed at. Would definitely stay here again...it was worth every penny!


Question: How is the service?

The Four Seasons Hotel San Francisco is fabulous; the rooms and hotel are beautifully decorated. The service is fantastic: room service is 1/2 an hour during peak times (and the food was hot), the turndown service is complete with a bottle of water and soft jazz, the doormen are extremely pleasant and very helpful. I can't say enough about it. We came back from our week there feeling extremely relaxed and pampered. Also made use of the town car several times, it's a wonderful service. Just take note that the town car is available on a first-come, first-served basis, so be down at the bell desk at least 40 minutes before you plan to arrive to your destination so you're not disappointed.The food is excellent in the Seasons Restaurant, don't miss out on the ice tea and the open-faced crab sandwich, also the Chunky chicken soup! Lunch is a better bet as breakfast is very expensive, and the dinner menu seems limited. For lunch, go about 1 pm for a prime window seat that overlooks Market Street. The hotel is in a prime location, you can walk everywhere. The only downside is that the lobby is on the 5th floor, and the bell desk/entrance is on the ground floor, and trying to find your way around can be very confusing at first.Make sure and spring for a view suite; the suite is just a little bit bigger, and if you're spending that much anyway, what's a little bit more. A bottle of champagne (not sparkling wine, good quality champagne) and a plate of chocolates and strawberries were left for us for our anniversary.Definitely worth the splurge for that special occaision. We are trying to think of a "special occaision" to go back next year. This hotel is a 7 star!

Answer: The service is fantastic

The Four Seasons Hotel San Francisco is fabulous; the rooms and hotel are beautifully decorated. <hl> The service is fantastic : room service is 1/2 an hour during peak times (and the food was hot), the turndown service is complete with a bottle of water and soft jazz, the doormen are extremely pleasant and very helpful. <hl> I can't say enough about it. We came back from our week there feeling extremely relaxed and pampered. Also made use of the town car several times, it's a wonderful service. Just take note that the town car is available on a first-come, first-served basis, so be down at the bell desk at least 40 minutes before you plan to arrive to your destination so you're not disappointed. The food is excellent in the Seasons Restaurant, don't miss out on the ice tea and the open-faced crab sandwich, also the Chunky chicken soup! Lunch is a better bet as breakfast is very expensive, and the dinner menu seems limited. For lunch, go about 1 pm for a prime window seat that overlooks Market Street. The hotel is in a prime location, you can walk everywhere. The only downside is that the lobby is on the 5th floor, and the bell desk/entrance is on the ground floor, and trying to find your way around can be very confusing at first. Make sure and spring for a view suite; the suite is just a little bit bigger, and if you're spending that much anyway, what's a little bit more. A bottle of champagne (not sparkling wine, good quality champagne) and a plate of chocolates and strawberries were left for us for our anniversary. Definitely worth the splurge for that special occaision. We are trying to think of a "special occaision" to go back next year. This hotel is a 7 star!

The Four Seasons Hotel San Francisco is fabulous; the rooms and hotel are beautifully decorated. <hl> The service is fantastic <hl>: room service is 1/2 an hour during peak times (and the food was hot), the turndown service is complete with a bottle of water and soft jazz, the doormen are extremely pleasant and very helpful. I can't say enough about it. We came back from our week there feeling extremely relaxed and pampered. Also made use of the town car several times, it's a wonderful service. Just take note that the town car is available on a first-come, first-served basis, so be down at the bell desk at least 40 minutes before you plan to arrive to your destination so you're not disappointed.The food is excellent in the Seasons Restaurant, don't miss out on the ice tea and the open-faced crab sandwich, also the Chunky chicken soup! Lunch is a better bet as breakfast is very expensive, and the dinner menu seems limited. For lunch, go about 1 pm for a prime window seat that overlooks Market Street. The hotel is in a prime location, you can walk everywhere. The only downside is that the lobby is on the 5th floor, and the bell desk/entrance is on the ground floor, and trying to find your way around can be very confusing at first.Make sure and spring for a view suite; the suite is just a little bit bigger, and if you're spending that much anyway, what's a little bit more. A bottle of champagne (not sparkling wine, good quality champagne) and a plate of chocolates and strawberries were left for us for our anniversary.Definitely worth the splurge for that special occaision. We are trying to think of a "special occaision" to go back next year. This hotel is a 7 star!

<hl> The service is fantastic <hl> : room service is 1/2 an hour during peak times (and the food was hot), the turndown service is complete with a bottle of water and soft jazz, the doormen are extremely pleasant and very helpful.


Question: How is the service?

It is no wonder that this hotel won the Best Hotel for Service and the Best Luxury Hotel in 2008! I stayed here a few times before and travel to SFO frequently. This hotel is CONSISTENTLY GREAT in both service, cleanliness and dining/room service. The Front Desk and Concierge are very knowledgeable and friendly. You cannot stand in the lobby without them greeting you and sincerely wanting to assist. They recommended some wonderful restaurants. BTW, the hotels restaurant, Bob's Steakhouse, is awesome in intself. One of the best steaks I ever had. My wife had the salmon which was equally as good.I was there on business during the week and extended my stay for the weekend so my wife could meet me. I upgraded to a lovely two room King bedded corner suite. The room was clean, the housekeeping staff is very efficient and eager to please by leaving extra coffee and cream after I asked her for it on my first morning. A great marble bath with wonderful amenities too.The location of the hotel is central to all and the cable car runs right in front of the hotel. A very nice size gym too that I used each day.I will continue to stay at the Omni for both business and pleasure. You cannot beat the hotel and it is an awesome value given the service, location and rooms.

Answer: This hotel is CONSISTENTLY GREAT in both service

It is no wonder that this hotel won the Best Hotel for Service and the Best Luxury Hotel in 2008! I stayed here a few times before and travel to SFO frequently. <hl> This hotel is CONSISTENTLY GREAT in both service , cleanliness and dining/room service. <hl> The Front Desk and Concierge are very knowledgeable and friendly. You cannot stand in the lobby without them greeting you and sincerely wanting to assist. They recommended some wonderful restaurants. BTW, the hotels restaurant, Bob's Steakhouse, is awesome in intself. One of the best steaks I ever had. My wife had the salmon which was equally as good. I was there on business during the week and extended my stay for the weekend so my wife could meet me. I upgraded to a lovely two room King bedded corner suite. The room was clean, the housekeeping staff is very efficient and eager to please by leaving extra coffee and cream after I asked her for it on my first morning. A great marble bath with wonderful amenities too. The location of the hotel is central to all and the cable car runs right in front of the hotel. A very nice size gym too that I used each day. I will continue to stay at the Omni for both business and pleasure. You cannot beat the hotel and it is an awesome value given the service, location and rooms.

It is no wonder that this hotel won the Best Hotel for Service and the Best Luxury Hotel in 2008! I stayed here a few times before and travel to SFO frequently. <hl> This hotel is CONSISTENTLY GREAT in both service <hl>, cleanliness and dining/room service. The Front Desk and Concierge are very knowledgeable and friendly. You cannot stand in the lobby without them greeting you and sincerely wanting to assist. They recommended some wonderful restaurants. BTW, the hotels restaurant, Bob's Steakhouse, is awesome in intself. One of the best steaks I ever had. My wife had the salmon which was equally as good.I was there on business during the week and extended my stay for the weekend so my wife could meet me. I upgraded to a lovely two room King bedded corner suite. The room was clean, the housekeeping staff is very efficient and eager to please by leaving extra coffee and cream after I asked her for it on my first morning. A great marble bath with wonderful amenities too.The location of the hotel is central to all and the cable car runs right in front of the hotel. A very nice size gym too that I used each day.I will continue to stay at the Omni for both business and pleasure. You cannot beat the hotel and it is an awesome value given the service, location and rooms.

<hl> This hotel is CONSISTENTLY GREAT in both service <hl> , cleanliness and dining/room service.


Question: Do you like this view or do you want another place?

My boyfriend took me San Francisco for a romantic get away. From the moment we stepped into the hotel he had everything especially set up for us. Our incredible suite was perfect and he had the staff arrange pink rose pedals in a heart shape on top of the bed, so romantic. The view was amazing and the staff was wonderful. The bed was so soft and comfortable. Room service food is normally okay but here was fabulous. I love this hotel and will definitely come back. It is very pricey though so to have this experience you might want to keep that in mind but WORTH EVERY PENNY.

Answer: The view was amazing and the staff was wonderful

My boyfriend took me San Francisco for a romantic get away. From the moment we stepped into the hotel he had everything especially set up for us. Our incredible suite was perfect and he had the staff arrange pink rose pedals in a heart shape on top of the bed, so romantic. <hl> The view was amazing and the staff was wonderful . <hl> The bed was so soft and comfortable. Room service food is normally okay but here was fabulous. I love this hotel and will definitely come back. It is very pricey though so to have this experience you might want to keep that in mind but WORTH EVERY PENNY.

My boyfriend took me San Francisco for a romantic get away. From the moment we stepped into the hotel he had everything especially set up for us. Our incredible suite was perfect and he had the staff arrange pink rose pedals in a heart shape on top of the bed, so romantic. <hl> The view was amazing and the staff was wonderful <hl>. The bed was so soft and comfortable. Room service food is normally okay but here was fabulous. I love this hotel and will definitely come back. It is very pricey though so to have this experience you might want to keep that in mind but WORTH EVERY PENNY.

<hl> The view was amazing and the staff was wonderful <hl> .


Question: Where is the bus stop?

One difficulty when travelling to an unknown big city is to foresee what the location and surroundings will be like. With hindsight the location was great - I would not have wanted to stay in Union Square or even Fisherman's wharf - too busy and touristy. Being around Russian Hill felt like being a local - quiet and residential yet close to everything and with easy bus routes pretty much anywhere. We stayed there 4 nights and it proved a great base to get around the city.Now the CI is really a motel, so don't expect anything fancy - doors opening directly on the balcony, no lobby - the upside being free parking, which I understand is a scarce commodity in SF. And in any case the rooms were very pleasant. As we were travelling with our three young kids we had two adjoining rooms which was great. We felt welcome by the unassuming staff and got a 10 minutes brief of main do's and dont's, plus a couple of maps, and the whole turned out to be very valuable. Breakfast was basic but sufficient (to state the obvious you take it back to your room). I did not find it particularly inexpensive, certainly vav our other hotels in California - so the other reviews on that aspect must really be meaning relative to SF. But all in all I would definitely stay there again.

Answer: Being around Russian Hill

One difficulty when travelling to an unknown big city is to foresee what the location and surroundings will be like. With hindsight the location was great - I would not have wanted to stay in Union Square or even Fisherman's wharf - too busy and touristy. <hl> Being around Russian Hill felt like being a local - quiet and residential yet close to everything and with easy bus routes pretty much anywhere. <hl> We stayed there 4 nights and it proved a great base to get around the city. Now the CI is really a motel, so don't expect anything fancy - doors opening directly on the balcony, no lobby - the upside being free parking, which I understand is a scarce commodity in SF. And in any case the rooms were very pleasant. As we were travelling with our three young kids we had two adjoining rooms which was great. We felt welcome by the unassuming staff and got a 10 minutes brief of main do's and dont's, plus a couple of maps, and the whole turned out to be very valuable. Breakfast was basic but sufficient (to state the obvious you take it back to your room). I did not find it particularly inexpensive, certainly vav our other hotels in California - so the other reviews on that aspect must really be meaning relative to SF. But all in all I would definitely stay there again.

One difficulty when travelling to an unknown big city is to foresee what the location and surroundings will be like. With hindsight the location was great - I would not have wanted to stay in Union Square or even Fisherman's wharf - too busy and touristy. <hl> Being around Russian Hill <hl> felt like being a local - quiet and residential yet close to everything and with easy bus routes pretty much anywhere. We stayed there 4 nights and it proved a great base to get around the city.Now the CI is really a motel, so don't expect anything fancy - doors opening directly on the balcony, no lobby - the upside being free parking, which I understand is a scarce commodity in SF. And in any case the rooms were very pleasant. As we were travelling with our three young kids we had two adjoining rooms which was great. We felt welcome by the unassuming staff and got a 10 minutes brief of main do's and dont's, plus a couple of maps, and the whole turned out to be very valuable. Breakfast was basic but sufficient (to state the obvious you take it back to your room). I did not find it particularly inexpensive, certainly vav our other hotels in California - so the other reviews on that aspect must really be meaning relative to SF. But all in all I would definitely stay there again.


Question: How is the lobby?

My sister got a last-minute booking through Orbitz and we didn't know what to expect for the bargain price. We were both pleasantly surprised by the elegant lobby and spacious, nicely furnished room. The bed was comfortable and all the furnishings and fixtures were updated and functional without taking away from the charm of the classic architecture. The valet parking staff were friendly, efficient, and very helpful in advising us on the best routes to our destinations. The fitness room is modest but sufficient. Next time I return, I will skip the rental car, save the $28/day parking, and use the conveniently-located public transportation (and walk-- lots within walking distance).

Answer: the elegant lobby and spacious

My sister got a last-minute booking through Orbitz and we didn't know what to expect for the bargain price. <hl> We were both pleasantly surprised by the elegant lobby and spacious , nicely furnished room. <hl> The bed was comfortable and all the furnishings and fixtures were updated and functional without taking away from the charm of the classic architecture. The valet parking staff were friendly, efficient, and very helpful in advising us on the best routes to our destinations. The fitness room is modest but sufficient. Next time I return, I will skip the rental car, save the $28/day parking, and use the conveniently-located public transportation (and walk-- lots within walking distance).

My sister got a last-minute booking through Orbitz and we didn't know what to expect for the bargain price. We were both pleasantly surprised by <hl> the elegant lobby and spacious <hl>, nicely furnished room. The bed was comfortable and all the furnishings and fixtures were updated and functional without taking away from the charm of the classic architecture. The valet parking staff were friendly, efficient, and very helpful in advising us on the best routes to our destinations. The fitness room is modest but sufficient. Next time I return, I will skip the rental car, save the $28/day parking, and use the conveniently-located public transportation (and walk-- lots within walking distance).

We were both pleasantly surprised by <hl> the elegant lobby and spacious <hl> , nicely furnished room.


Question: Is it everything on the hotel good?

Very nice place to stay. Room was large enough for 2. Great location near Union Square, Nob Hill and public transportation. Polite and helpful staff. I loved the complimentary glass of wine each evening and the free a.m. coffee. I will be traveling to SFa couple of times each year, and I will definitely stay here again. The perfect place if you travel alone, and the rates were much better than the large hotels.

Answer: better than the large hotels

Very nice place to stay. Room was large enough for 2. Great location near Union Square, Nob Hill and public transportation. Polite and helpful staff. I loved the complimentary glass of wine each evening and the free a.m. coffee. I will be traveling to SFa couple of times each year, and I will definitely stay here again. <hl> The perfect place if you travel alone, and the rates were much better than the large hotels . <hl>

Very nice place to stay. Room was large enough for 2. Great location near Union Square, Nob Hill and public transportation. Polite and helpful staff. I loved the complimentary glass of wine each evening and the free a.m. coffee. I will be traveling to SFa couple of times each year, and I will definitely stay here again. The perfect place if you travel alone, and the rates were much <hl> better than the large hotels <hl>.

The perfect place if you travel alone, and the rates were much <hl> better than the large hotels <hl> .


Question: What is the area like?

Our visit to San Francisco was in the middle of September, 2004. Simple, but clean, this hotel afforded a great location for the money--a block in from the Bay right between Fisherman's Wharf and Pier 39. Even my elderly mother with arthritic feet had no trouble walking to the attractions along waterfront. Other reviews claimed much noise--to us it was no more noise than any other city. The biggest drawback was no air conditioning. My sister, mother and I were concerned when we opened the door to what felt like an oven. But after airing the room out by keeping the door open and putting on the ceiling fan, it cooled down enough and afforded a pleasant night's sleep on comfortable beds. There were several convenience stores directly across the street--one provided a good breakfast.

Answer: Simple, but clean

Our visit to San Francisco was in the middle of September, 2004. <hl> Simple, but clean , this hotel afforded a great location for the money--a block in from the Bay right between Fisherman's Wharf and Pier 39. <hl> Even my elderly mother with arthritic feet had no trouble walking to the attractions along waterfront. Other reviews claimed much noise--to us it was no more noise than any other city. The biggest drawback was no air conditioning. My sister, mother and I were concerned when we opened the door to what felt like an oven. But after airing the room out by keeping the door open and putting on the ceiling fan, it cooled down enough and afforded a pleasant night's sleep on comfortable beds. There were several convenience stores directly across the street--one provided a good breakfast.

Our visit to San Francisco was in the middle of September, 2004. <hl> Simple, but clean <hl>, this hotel afforded a great location for the money--a block in from the Bay right between Fisherman's Wharf and Pier 39. Even my elderly mother with arthritic feet had no trouble walking to the attractions along waterfront. Other reviews claimed much noise--to us it was no more noise than any other city. The biggest drawback was no air conditioning. My sister, mother and I were concerned when we opened the door to what felt like an oven. But after airing the room out by keeping the door open and putting on the ceiling fan, it cooled down enough and afforded a pleasant night's sleep on comfortable beds. There were several convenience stores directly across the street--one provided a good breakfast.

<hl> Simple, but clean <hl> , this hotel afforded a great location for the money--a block in from the Bay right between Fisherman's Wharf and Pier 39.


Question: What is the quality of the bottled water?

We stayed at the Inn for 3 nights and loved it. The room was small but nicely decorated and good bathroom. Breakfast was fantastic. Seconds to Union Square and close to car rental companies if you were heading on from San Francisco. Brilliant value for money, personal and really nice staff. Free wine tasting in the early evening was a nice touch. No a/c but that wasn't a problem despite the hot weather. I would definitely stay here again.

Answer: loved it

<hl> We stayed at the Inn for 3 nights and loved it . <hl> The room was small but nicely decorated and good bathroom. Breakfast was fantastic. Seconds to Union Square and close to car rental companies if you were heading on from San Francisco. Brilliant value for money, personal and really nice staff. Free wine tasting in the early evening was a nice touch. No a/c but that wasn't a problem despite the hot weather. I would definitely stay here again.

We stayed at the Inn for 3 nights and <hl> loved it <hl>. The room was small but nicely decorated and good bathroom. Breakfast was fantastic. Seconds to Union Square and close to car rental companies if you were heading on from San Francisco. Brilliant value for money, personal and really nice staff. Free wine tasting in the early evening was a nice touch. No a/c but that wasn't a problem despite the hot weather. I would definitely stay here again.

We stayed at the Inn for 3 nights and <hl> loved it <hl> .


Question: How is the food at the agronaut hotel?

We have stayed at The Tuscan Inn on our last 3 trips to San Francisco, and I really can't fault the service. The rooms are probably smaller than at a major chain, but you're not here to sit in your room. The staff at this hotel make you feel so welcome and its service with a smile. It's almost like you're part of a large Italian family. The wine reception is a great way to relax, meet fellow guests and wind down if you've had a long day sightseeing. All the staff go the extra mile to assist in anyway they can and the staff of the ajoining Cafe Pescatore are just as welcoming, with great service and the food is excellent. We feel at home here which is why we will be back this year too. It's a truely wonderful little hotel, with great people in a great location (bus stop across the street, f car one block down and cable car one block up and west where you can buy a 7 day ticket for all 3 - who needs a car!)We love it!

Answer: with great service and the food is excellent

We have stayed at The Tuscan Inn on our last 3 trips to San Francisco, and I really can't fault the service. The rooms are probably smaller than at a major chain, but you're not here to sit in your room. The staff at this hotel make you feel so welcome and its service with a smile. It's almost like you're part of a large Italian family. The wine reception is a great way to relax, meet fellow guests and wind down if you've had a long day sightseeing. All the staff go the extra mile to assist in anyway they can <hl> and the staff of the ajoining Cafe Pescatore are just as welcoming, with great service and the food is excellent . <hl> We feel at home here which is why we will be back this year too. It's a truely wonderful little hotel, with great people in a great location (bus stop across the street, f car one block down and cable car one block up and west where you can buy a 7 day ticket for all 3 - who needs a car!)We love it!

We have stayed at The Tuscan Inn on our last 3 trips to San Francisco, and I really can't fault the service. The rooms are probably smaller than at a major chain, but you're not here to sit in your room. The staff at this hotel make you feel so welcome and its service with a smile. It's almost like you're part of a large Italian family. The wine reception is a great way to relax, meet fellow guests and wind down if you've had a long day sightseeing. All the staff go the extra mile to assist in anyway they can and the staff of the ajoining Cafe Pescatore are just as welcoming, <hl> with great service and the food is excellent <hl>. We feel at home here which is why we will be back this year too. It's a truely wonderful little hotel, with great people in a great location (bus stop across the street, f car one block down and cable car one block up and west where you can buy a 7 day ticket for all 3 - who needs a car!)We love it!

and the staff of the ajoining Cafe Pescatore are just as welcoming, <hl> with great service and the food is excellent <hl> .


Question: How to get to the parking lot?

This was the first hotel i stayed in on my first trip to the USA and I stayed here due to trip advisor . The best thing was that we felt really safe in a strange city and the location is fantastic - with a 6 year old you need to feel safe. When we woke up at 6 in the morning due to jet lag we walked 2 blocks to the cable car turn on Taylor and got the cable car to Union Square for breakfast - no lines and a really friendly ticket collector. The room was very clean, the staff were friendly enough (although we met better during our trip) and of course the parking was free in a city where you can't park. The hotel was good and I would stay here again because it of the cleanliness, location and the free parking. On the down side it's not cheap (but where is in SF) and the WIFI didn't reach to our room. We stayed in better hotels on our road trip but the location is hard to beat

Answer: The best thing was that we felt really

This was the first hotel i stayed in on my first trip to the USA and I stayed here due to trip advisor . <hl> The best thing was that we felt really safe in a strange city and the location is fantastic - with a 6 year old you need to feel safe. <hl> When we woke up at 6 in the morning due to jet lag we walked 2 blocks to the cable car turn on Taylor and got the cable car to Union Square for breakfast - no lines and a really friendly ticket collector. The room was very clean, the staff were friendly enough (although we met better during our trip) and of course the parking was free in a city where you can't park. The hotel was good and I would stay here again because it of the cleanliness, location and the free parking. On the down side it's not cheap (but where is in SF) and the WIFI didn't reach to our room. We stayed in better hotels on our road trip but the location is hard to beat

This was the first hotel i stayed in on my first trip to the USA and I stayed here due to trip advisor . <hl> The best thing was that we felt really <hl> safe in a strange city and the location is fantastic - with a 6 year old you need to feel safe. When we woke up at 6 in the morning due to jet lag we walked 2 blocks to the cable car turn on Taylor and got the cable car to Union Square for breakfast - no lines and a really friendly ticket collector. The room was very clean, the staff were friendly enough (although we met better during our trip) and of course the parking was free in a city where you can't park. The hotel was good and I would stay here again because it of the cleanliness, location and the free parking. On the down side it's not cheap (but where is in SF) and the WIFI didn't reach to our room. We stayed in better hotels on our road trip but the location is hard to beat


Question: Why did they decorate the hotel very well?

I couldn't have been happier with my stay at Hotel Palomar. The hotel is in a great location, convenient to both BART, the trolleys, and incredible shopping. My room was quiet with a fantastic view. The hotel is modern yet comfortable and the staff is superb. I look forward to many return visits.

Answer: I couldn't have been happier with my stay at Hotel Palomar

<hl> I couldn't have been happier with my stay at Hotel Palomar . <hl> The hotel is in a great location, convenient to both BART, the trolleys, and incredible shopping. My room was quiet with a fantastic view. The hotel is modern yet comfortable and the staff is superb. I look forward to many return visits.

<hl> I couldn't have been happier with my stay at Hotel Palomar <hl>. The hotel is in a great location, convenient to both BART, the trolleys, and incredible shopping. My room was quiet with a fantastic view. The hotel is modern yet comfortable and the staff is superb. I look forward to many return visits.

<hl> I couldn't have been happier with my stay at Hotel Palomar <hl> .


Question: How would describe the price of the food?

The hotel is not cheap, but this is San Francisco, and equivalent hotels, many with less history, cost more. We paid about $190 a night, including taxes. Prices can vary by night, as is common among hotels. The highlight is the enclosec courtyard, where horsedrawn carriages used to arrive. It was well decorated for Christmas. It is now the site of an overpriced breakfast buffet and afternoon tea. There are many, many less expensive options for breakfast and other meals within a 5-minute walk of the hotel. There is a nice restaurant, and adjoining historic Pied Piper bar, at the other end of the hotel (again, not cheap, but far from outrageously priced). The room was not large, but comfortable. We expressly requested a quiet room, so the view from our window was of other parts of the property. We did not have time to use the pool or spa. We did take a free tour of the hotel, given occasional by a local historic society. The hotel's location is excellent for tourists: immediately off of Market Street (with bus and trolley lines, and in front of a BART subway/tram station). Hotel is a 15-20 minute walk from the Ferry Building, One could also walk to Union Square without a great deal of effort. There are other upscale historic hotels in the city, so it is worth comparing prices and amenities, but this is one to consider.

Answer: is not cheap

<hl> The hotel is not cheap , but this is San Francisco, and equivalent hotels, many with less history, cost more. <hl> We paid about $190 a night, including taxes. Prices can vary by night, as is common among hotels. The highlight is the enclosec courtyard, where horsedrawn carriages used to arrive. It was well decorated for Christmas. It is now the site of an overpriced breakfast buffet and afternoon tea. There are many, many less expensive options for breakfast and other meals within a 5-minute walk of the hotel. There is a nice restaurant, and adjoining historic Pied Piper bar, at the other end of the hotel (again, not cheap, but far from outrageously priced). The room was not large, but comfortable. We expressly requested a quiet room, so the view from our window was of other parts of the property. We did not have time to use the pool or spa. We did take a free tour of the hotel, given occasional by a local historic society. The hotel's location is excellent for tourists: immediately off of Market Street (with bus and trolley lines, and in front of a BART subway/tram station). Hotel is a 15-20 minute walk from the Ferry Building, One could also walk to Union Square without a great deal of effort. There are other upscale historic hotels in the city, so it is worth comparing prices and amenities, but this is one to consider.

The hotel <hl> is not cheap <hl>, but this is San Francisco, and equivalent hotels, many with less history, cost more. We paid about $190 a night, including taxes. Prices can vary by night, as is common among hotels. The highlight is the enclosec courtyard, where horsedrawn carriages used to arrive. It was well decorated for Christmas. It is now the site of an overpriced breakfast buffet and afternoon tea. There are many, many less expensive options for breakfast and other meals within a 5-minute walk of the hotel. There is a nice restaurant, and adjoining historic Pied Piper bar, at the other end of the hotel (again, not cheap, but far from outrageously priced). The room was not large, but comfortable. We expressly requested a quiet room, so the view from our window was of other parts of the property. We did not have time to use the pool or spa. We did take a free tour of the hotel, given occasional by a local historic society. The hotel's location is excellent for tourists: immediately off of Market Street (with bus and trolley lines, and in front of a BART subway/tram station). Hotel is a 15-20 minute walk from the Ferry Building, One could also walk to Union Square without a great deal of effort. There are other upscale historic hotels in the city, so it is worth comparing prices and amenities, but this is one to consider.

The hotel <hl> is not cheap <hl> , but this is San Francisco, and equivalent hotels, many with less history, cost more.


Question: How do you like wine tasting?

Cartwright Hotel San Francisco. Remodeled in and out. Rooms are pleasant and immaculate. New decor and furniture is tastefully designed and arranged. Queen bed is perfect for one and cozy for two. Room, while not huge is more than adequate. Nice breakfast bar, and evening wine reception. We were treated to a talented young string quartet one night- what a nice way to begin the evening! Near theatres, restaurants and shopping in Union Square, as well as the homeless problem- but worlds away in decor and elegance. This is simply a great find, and sooner or later the secret will get out. If you want a Union Square location, if you want a newly remodeled room, if you want the breakfest and wine perks- then look no further. You'll appreciate the refined lobby and attentive service as soon as you enter.

Answer: Nice breakfast bar, and evening wine reception

Cartwright Hotel San Francisco. Remodeled in and out. Rooms are pleasant and immaculate. New decor and furniture is tastefully designed and arranged. Queen bed is perfect for one and cozy for two. Room, while not huge is more than adequate. <hl> Nice breakfast bar, and evening wine reception . <hl> We were treated to a talented young string quartet one night- what a nice way to begin the evening! Near theatres, restaurants and shopping in Union Square, as well as the homeless problem- but worlds away in decor and elegance. This is simply a great find, and sooner or later the secret will get out. If you want a Union Square location, if you want a newly remodeled room, if you want the breakfest and wine perks- then look no further. You'll appreciate the refined lobby and attentive service as soon as you enter.

Cartwright Hotel San Francisco. Remodeled in and out. Rooms are pleasant and immaculate. New decor and furniture is tastefully designed and arranged. Queen bed is perfect for one and cozy for two. Room, while not huge is more than adequate. <hl> Nice breakfast bar, and evening wine reception <hl>. We were treated to a talented young string quartet one night- what a nice way to begin the evening! Near theatres, restaurants and shopping in Union Square, as well as the homeless problem- but worlds away in decor and elegance. This is simply a great find, and sooner or later the secret will get out. If you want a Union Square location, if you want a newly remodeled room, if you want the breakfest and wine perks- then look no further. You'll appreciate the refined lobby and attentive service as soon as you enter.

<hl> Nice breakfast bar, and evening wine reception <hl> .


Question: Who can call the people who is friendly to play?

Very rarely do I regret using hotel points for a free night. This place wasn't even worth my free stay. Front desk staff was indifferent, not rude but not friendly. There was a crazy long line and I'm pretty sure that the lady helping me didn't know English. The room was, well, adequate. It was larger than some of the others I've stayed at in major cities, but it felt very cramped, especially the bathroom with French doors but one is bolted shut). This is assuming you find your room though. There are 3 towers, 4 sets of elevators and a huge loud lobby. Now for where everything FAILED. The walls of this hotel are paper thin!! I could hear the person in the next room sneeze, talk to his wife and when the other neighbor decided to blare their radio at 1am I had the pleasure of calling security. Now they were nice people. Parking is way way overpriced. If you valet, it's $65 a night. I know hotel rooms for less than that. There is a lot across the street for $25 a night. You have to pay for any internet access and they will try to up-sell you to a room with a flat screen tv for $30 more a night. Want a room with a mini-bar, that will be $15 more a night.

Answer: Very rarely do I regret using hotel points for a free night

<hl> Very rarely do I regret using hotel points for a free night . <hl> This place wasn't even worth my free stay. Front desk staff was indifferent, not rude but not friendly. There was a crazy long line and I'm pretty sure that the lady helping me didn't know English. The room was, well, adequate. It was larger than some of the others I've stayed at in major cities, but it felt very cramped, especially the bathroom with French doors but one is bolted shut). This is assuming you find your room though. There are 3 towers, 4 sets of elevators and a huge loud lobby. Now for where everything FAILED. The walls of this hotel are paper thin!! I could hear the person in the next room sneeze, talk to his wife and when the other neighbor decided to blare their radio at 1am I had the pleasure of calling security. Now they were nice people. Parking is way way overpriced. If you valet, it's $65 a night. I know hotel rooms for less than that. There is a lot across the street for $25 a night. You have to pay for any internet access and they will try to up-sell you to a room with a flat screen tv for $30 more a night. Want a room with a mini-bar, that will be $15 more a night.

<hl> Very rarely do I regret using hotel points for a free night <hl>. This place wasn't even worth my free stay. Front desk staff was indifferent, not rude but not friendly. There was a crazy long line and I'm pretty sure that the lady helping me didn't know English. The room was, well, adequate. It was larger than some of the others I've stayed at in major cities, but it felt very cramped, especially the bathroom with French doors but one is bolted shut). This is assuming you find your room though. There are 3 towers, 4 sets of elevators and a huge loud lobby. Now for where everything FAILED. The walls of this hotel are paper thin!! I could hear the person in the next room sneeze, talk to his wife and when the other neighbor decided to blare their radio at 1am I had the pleasure of calling security. Now they were nice people. Parking is way way overpriced. If you valet, it's $65 a night. I know hotel rooms for less than that. There is a lot across the street for $25 a night. You have to pay for any internet access and they will try to up-sell you to a room with a flat screen tv for $30 more a night. Want a room with a mini-bar, that will be $15 more a night.

<hl> Very rarely do I regret using hotel points for a free night <hl> .


Question: How accurate was the place?

I chose to stay at this hotel because of all the excellent reviews I read at tripadvisor. I am not sure whether all the excellent reviews are *real*, however what I can say is that - this inn is average and - the inn has met my expectation. * STAFF - excellent - friendly staff* LOCATION - average - Definitely NOT walking distance to the wharf or Chinatown. You won't want to walk it, even the 2.5 blocks to the cable car are long and steep. I drove around the city, so it was not a probably for me.* SAFETY - average - the area seems relatively safe. However, I am a bit uncomfortable with the fact that anyone can take the elevator or stairs up/down without passing through the office or front entrance. And the main office closes at 11pm. * AMENTITIES - average - towels are clean, but feel a bit used. The frig, microwave are pluses!!!* HOUSEKEEPING - excellent - room is very clean.* PRICE - excellent ($85 weekday, $95 weekend)* PARKING - excellent - it's free. It's a bit tight getting in and out, but hey, it's free!* BREAKFAST - OK - nothing to rave about, they serve packaged pastries and granola bars! The only good thing I got was a banana.

Answer: LOCATION - average

I chose to stay at this hotel because of all the excellent reviews I read at tripadvisor. I am not sure whether all the excellent reviews are *real*, however what I can say is that - this inn is average and - the inn has met my expectation. <hl> * STAFF - excellent - friendly staff* LOCATION - average - Definitely NOT walking distance to the wharf or Chinatown. <hl> You won't want to walk it, even the 2.5 blocks to the cable car are long and steep. I drove around the city, so it was not a probably for me. * SAFETY - average - the area seems relatively safe. However, I am a bit uncomfortable with the fact that anyone can take the elevator or stairs up/down without passing through the office or front entrance. And the main office closes at 11pm. * AMENTITIES - average - towels are clean, but feel a bit used. The frig, microwave are pluses!!! * HOUSEKEEPING - excellent - room is very clean. * PRICE - excellent ($85 weekday, $95 weekend) * PARKING - excellent - it's free. It's a bit tight getting in and out, but hey, it's free! * BREAKFAST - OK - nothing to rave about, they serve packaged pastries and granola bars! The only good thing I got was a banana.

I chose to stay at this hotel because of all the excellent reviews I read at tripadvisor. I am not sure whether all the excellent reviews are *real*, however what I can say is that - this inn is average and - the inn has met my expectation. * STAFF - excellent - friendly staff* <hl> LOCATION - average <hl> - Definitely NOT walking distance to the wharf or Chinatown. You won't want to walk it, even the 2.5 blocks to the cable car are long and steep. I drove around the city, so it was not a probably for me.* SAFETY - average - the area seems relatively safe. However, I am a bit uncomfortable with the fact that anyone can take the elevator or stairs up/down without passing through the office or front entrance. And the main office closes at 11pm. * AMENTITIES - average - towels are clean, but feel a bit used. The frig, microwave are pluses!!!* HOUSEKEEPING - excellent - room is very clean.* PRICE - excellent ($85 weekday, $95 weekend)* PARKING - excellent - it's free. It's a bit tight getting in and out, but hey, it's free!* BREAKFAST - OK - nothing to rave about, they serve packaged pastries and granola bars! The only good thing I got was a banana.


Question: Does this hotel have a good staff?

I have been to San Francisco several times and it is one of my favorite cities, but this was my first visit to the Cornell Hotel de France. I was totally taken with the personable and helpful staff, as well as the charming architecture and decor. One of my companions was a native San Franciscan and has family is in the hotel/hospitality business, so we could have stayed at any of the large super-hotels, but she recommended this one.She did us a favor! The Cornell was excellent overall: the rooms, spotless, with fresh flowers; the restaurant very nice; the location very convenient and seems safe enough, near Chinatown and Union Square with numerous restaurants and some small shops within walking distance. We even met Monsieur Lambert, the owner, and his daughter. Simply charming!

Answer: I was totally taken with the personable and helpful staff

I have been to San Francisco several times and it is one of my favorite cities, but this was my first visit to the Cornell Hotel de France. <hl> I was totally taken with the personable and helpful staff , as well as the charming architecture and decor. <hl> One of my companions was a native San Franciscan and has family is in the hotel/hospitality business, so we could have stayed at any of the large super-hotels, but she recommended this one. She did us a favor! The Cornell was excellent overall: the rooms, spotless, with fresh flowers; the restaurant very nice; the location very convenient and seems safe enough, near Chinatown and Union Square with numerous restaurants and some small shops within walking distance. We even met Monsieur Lambert, the owner, and his daughter. Simply charming!

I have been to San Francisco several times and it is one of my favorite cities, but this was my first visit to the Cornell Hotel de France. <hl> I was totally taken with the personable and helpful staff <hl>, as well as the charming architecture and decor. One of my companions was a native San Franciscan and has family is in the hotel/hospitality business, so we could have stayed at any of the large super-hotels, but she recommended this one.She did us a favor! The Cornell was excellent overall: the rooms, spotless, with fresh flowers; the restaurant very nice; the location very convenient and seems safe enough, near Chinatown and Union Square with numerous restaurants and some small shops within walking distance. We even met Monsieur Lambert, the owner, and his daughter. Simply charming!

<hl> I was totally taken with the personable and helpful staff <hl> , as well as the charming architecture and decor.


Question: How is the pool?

The Handlery is in the most perfect position to explore Union Square and beyond. It's right near the cable cars to take you to Fisherman's Wharf, we didn't need our car at all. $29 per night for parking is a bit steep though!!Also a perfect place to visit the many shops and restaurants around the city. The Concierge was very helpful giving us some great places to eat...Yum!! Lefty O'Douls (2 doors down) was a great spot for a cheap and fast breakfast.The Handlery was clean and spacious and our room was very quiet. Pool was heated and great for a relax after a day to Alcatraz!

Answer: Pool was heated and great for a relax after a day to Alcatraz

The Handlery is in the most perfect position to explore Union Square and beyond. It's right near the cable cars to take you to Fisherman's Wharf, we didn't need our car at all. $29 per night for parking is a bit steep though!!Also a perfect place to visit the many shops and restaurants around the city. The Concierge was very helpful giving us some great places to eat... Yum!! Lefty O'Douls (2 doors down) was a great spot for a cheap and fast breakfast. The Handlery was clean and spacious and our room was very quiet. <hl> Pool was heated and great for a relax after a day to Alcatraz ! <hl>

The Handlery is in the most perfect position to explore Union Square and beyond. It's right near the cable cars to take you to Fisherman's Wharf, we didn't need our car at all. $29 per night for parking is a bit steep though!!Also a perfect place to visit the many shops and restaurants around the city. The Concierge was very helpful giving us some great places to eat...Yum!! Lefty O'Douls (2 doors down) was a great spot for a cheap and fast breakfast.The Handlery was clean and spacious and our room was very quiet. <hl> Pool was heated and great for a relax after a day to Alcatraz <hl>!

<hl> Pool was heated and great for a relax after a day to Alcatraz <hl> !


Question: How was service?

Stayed at this hotel in March for 3 nights, and I really enjoyed my stay. I was upgraded to a spacious corner room, which had a small sitting area, flat screen TV, and Bose radio. Incredibly comfortable bed and nice shower. Service was outstanding, but the best part is the location. About a block from Union Square and tons of shopping! They also have a complimentary car service, which I used one night meeting a friend for dinner. I would highly recommend this hotel, and would probably stay here again.Extras: If you like Greek food, there is a fantastic restaurant called "Kokari's" which has some of the best Greek food I've ever had. Great ambiance, service and food. It's not cheap, but it's worth it.

Answer: Service was outstanding

Stayed at this hotel in March for 3 nights, and I really enjoyed my stay. I was upgraded to a spacious corner room, which had a small sitting area, flat screen TV, and Bose radio. Incredibly comfortable bed and nice shower. <hl> Service was outstanding , but the best part is the location. <hl> About a block from Union Square and tons of shopping! They also have a complimentary car service, which I used one night meeting a friend for dinner. I would highly recommend this hotel, and would probably stay here again. Extras: If you like Greek food, there is a fantastic restaurant called "Kokari's" which has some of the best Greek food I've ever had. Great ambiance, service and food. It's not cheap, but it's worth it.

Stayed at this hotel in March for 3 nights, and I really enjoyed my stay. I was upgraded to a spacious corner room, which had a small sitting area, flat screen TV, and Bose radio. Incredibly comfortable bed and nice shower. <hl> Service was outstanding <hl>, but the best part is the location. About a block from Union Square and tons of shopping! They also have a complimentary car service, which I used one night meeting a friend for dinner. I would highly recommend this hotel, and would probably stay here again.Extras: If you like Greek food, there is a fantastic restaurant called "Kokari's" which has some of the best Greek food I've ever had. Great ambiance, service and food. It's not cheap, but it's worth it.

<hl> Service was outstanding <hl> , but the best part is the location.


Question: What did you expect from the service?

My husband and I stayed for a long weekend in September with our 6yr old son. We got a good deal through Hotwire, $220/nt. The room was comfortable and well appointed, if a bit small. The service was great. The concierge was very helpful recommending terrific restaurants every night. We also used the nanny service they suggest and they are great! We have only 2 complaints: 1) the ice maker on our floor was broken. This was fantastic for our son who loved riding the elevator down a few floors to get ice! 2) Room service and restaurant hours are short. We would stay there again if we could get another good deal. .

Answer: The service was great

The service was great .

My husband and I stayed for a long weekend in September with our 6yr old son. We got a good deal through Hotwire, $220/nt. The room was comfortable and well appointed, if a bit small. <hl> The service was great . <hl> The concierge was very helpful recommending terrific restaurants every night. We also used the nanny service they suggest and they are great! We have only 2 complaints: 1) the ice maker on our floor was broken. This was fantastic for our son who loved riding the elevator down a few floors to get ice! 2) Room service and restaurant hours are short. We would stay there again if we could get another good deal. .

My husband and I stayed for a long weekend in September with our 6yr old son. We got a good deal through Hotwire, $220/nt. The room was comfortable and well appointed, if a bit small. <hl> The service was great <hl>. The concierge was very helpful recommending terrific restaurants every night. We also used the nanny service they suggest and they are great! We have only 2 complaints: 1) the ice maker on our floor was broken. This was fantastic for our son who loved riding the elevator down a few floors to get ice! 2) Room service and restaurant hours are short. We would stay there again if we could get another good deal. .


Question: How is it staff?

We spent 10 nights at the Omni in September and had a fantastic time. The hotel is convenietly located in the Financial district within walking distance of Union Square, Fishermans Warf etc. Our room on the 5th floor did not have a great view but was very quiet and well worth sacrificing the view for. The rooms are in excellent condition, and the maid service is first class. The staff are very helpul and courteous at all times, ensuring our stay went without a hitch. The only small complaint we have is that the one and only bar in the hotel (Bobs bar) is very small and gets very crowded from approx 5pm onwards, and getting a seat was almost impossible around those times. However it is no reason not to stay here. When we first arrived after our lengthy journey from Scotland, we were informed that our room (booked and paid for 8 months previousley) had been cancelled by Octopus travel who we had booked the room through. The hotel staff could not have been more helpful in rectifying the situation.San Francisco is well worth a visit and has plenty to offer for all. We would recommend visiting Alcatraz and taking the coach tour of the city, however book your Alcatraz tickets online as far in advance as possible to ensure you get the dates you require. We also hired bikes from Blazing Saddles and rode over the Golden Gate bridge to Tiburon via Sausilto. This is a fantastic way to see the bridge and surrounding area (weather allowing). Sausilto is a must see when you are there and can be accessed by Ferry if you prefer not to bike it, dining is recommeded at Angelino's while you are there. We also took a wine tour to Napa valley etc and would recommend this trip, with plenty of samples included in the day ensuring the hoilday spirit was flowing. Union square is packed with all the usual big name shops, but visit the hippy district at upper Haight street for some of the funkiest shops available. We visited the zoo but found it to be dated and shabby with many of the animals not available to view. Of course you must take a ride on a tram while you are there, we would advise getting a day pass for 11 bucks, which allows you to hop on and off all day at your leisure. Finally Lombard St aka the most crookidest street in the world is worth a look with camera in hand.We had 2 days of cloud followed by 8 days of glorious sunshine while we we there.Book it up, you will enjoy!!!!

Answer: The staff are very helpul and courteous at all times

We spent 10 nights at the Omni in September and had a fantastic time. The hotel is convenietly located in the Financial district within walking distance of Union Square, Fishermans Warf etc. Our room on the 5th floor did not have a great view but was very quiet and well worth sacrificing the view for. The rooms are in excellent condition, and the maid service is first class. <hl> The staff are very helpul and courteous at all times , ensuring our stay went without a hitch. <hl> The only small complaint we have is that the one and only bar in the hotel (Bobs bar) is very small and gets very crowded from approx 5pm onwards, and getting a seat was almost impossible around those times. However it is no reason not to stay here. When we first arrived after our lengthy journey from Scotland, we were informed that our room (booked and paid for 8 months previousley) had been cancelled by Octopus travel who we had booked the room through. The hotel staff could not have been more helpful in rectifying the situation. San Francisco is well worth a visit and has plenty to offer for all. We would recommend visiting Alcatraz and taking the coach tour of the city, however book your Alcatraz tickets online as far in advance as possible to ensure you get the dates you require. We also hired bikes from Blazing Saddles and rode over the Golden Gate bridge to Tiburon via Sausilto. This is a fantastic way to see the bridge and surrounding area (weather allowing). Sausilto is a must see when you are there and can be accessed by Ferry if you prefer not to bike it, dining is recommeded at Angelino's while you are there. We also took a wine tour to Napa valley etc and would recommend this trip, with plenty of samples included in the day ensuring the hoilday spirit was flowing. Union square is packed with all the usual big name shops, but visit the hippy district at upper Haight street for some of the funkiest shops available. We visited the zoo but found it to be dated and shabby with many of the animals not available to view. Of course you must take a ride on a tram while you are there, we would advise getting a day pass for 11 bucks, which allows you to hop on and off all day at your leisure. Finally Lombard St aka the most crookidest street in the world is worth a look with camera in hand. We had 2 days of cloud followed by 8 days of glorious sunshine while we we there. Book it up, you will enjoy!!!!

We spent 10 nights at the Omni in September and had a fantastic time. The hotel is convenietly located in the Financial district within walking distance of Union Square, Fishermans Warf etc. Our room on the 5th floor did not have a great view but was very quiet and well worth sacrificing the view for. The rooms are in excellent condition, and the maid service is first class. <hl> The staff are very helpul and courteous at all times <hl>, ensuring our stay went without a hitch. The only small complaint we have is that the one and only bar in the hotel (Bobs bar) is very small and gets very crowded from approx 5pm onwards, and getting a seat was almost impossible around those times. However it is no reason not to stay here. When we first arrived after our lengthy journey from Scotland, we were informed that our room (booked and paid for 8 months previousley) had been cancelled by Octopus travel who we had booked the room through. The hotel staff could not have been more helpful in rectifying the situation.San Francisco is well worth a visit and has plenty to offer for all. We would recommend visiting Alcatraz and taking the coach tour of the city, however book your Alcatraz tickets online as far in advance as possible to ensure you get the dates you require. We also hired bikes from Blazing Saddles and rode over the Golden Gate bridge to Tiburon via Sausilto. This is a fantastic way to see the bridge and surrounding area (weather allowing). Sausilto is a must see when you are there and can be accessed by Ferry if you prefer not to bike it, dining is recommeded at Angelino's while you are there. We also took a wine tour to Napa valley etc and would recommend this trip, with plenty of samples included in the day ensuring the hoilday spirit was flowing. Union square is packed with all the usual big name shops, but visit the hippy district at upper Haight street for some of the funkiest shops available. We visited the zoo but found it to be dated and shabby with many of the animals not available to view. Of course you must take a ride on a tram while you are there, we would advise getting a day pass for 11 bucks, which allows you to hop on and off all day at your leisure. Finally Lombard St aka the most crookidest street in the world is worth a look with camera in hand.We had 2 days of cloud followed by 8 days of glorious sunshine while we we there.Book it up, you will enjoy!!!!

<hl> The staff are very helpul and courteous at all times <hl> , ensuring our stay went without a hitch.


Question: How is the decor?

Its always hard to find a reasonably priced place in SF, but this place is quite the find. We had a king room in the corner of one floor. The room was large and so was the adjoining bathroom, quite a steal in the city for $99/night over a long weekend.Its an old building but the upgrades are great. The decor is hip and interesting and the service from all staff is great and friendly. Also, the place is totally non-smoking, which is absolutely terrific. The location is great, close to Union Square, Financial District and SoMa.I had read on Trip Advisor about the problems with valet parking so I avoided it by parking in one of the several parking garages in the neighborhood with in and out privelages. The price of this was about $28 a day as compared to $35 a day with the Hotel Diva valet....and boy was I glad. Rarely did I pass through the lobby in 5 days and not see someone waiting anxiously for the valet to return with their car from several blocks away. Eventually this became a point of humor with my wife and I as we always overheard "So how long is this going to take, we've been waiting 20 minutes?" Do yourself a favor, and park your car yourself. If you don't plan on driving at all there are lots of cheaper options including the 5th & Mission parking garage, which is less than a 10 minute walk away and only costs $23/day.Otherwise, this place is a great jem, right in the heart of it all. Well recommended.PS - Love the shower heads and love that I get a newspaper delivered to my door everyday, and that there is a Starbucks adjoining the lobby.

Answer: We had a king room in the corner of one floor

Its always hard to find a reasonably priced place in SF, but this place is quite the find. <hl> We had a king room in the corner of one floor . <hl> The room was large and so was the adjoining bathroom, quite a steal in the city for $99/night over a long weekend. Its an old building but the upgrades are great. The decor is hip and interesting and the service from all staff is great and friendly. Also, the place is totally non-smoking, which is absolutely terrific. The location is great, close to Union Square, Financial District and SoMa. I had read on Trip Advisor about the problems with valet parking so I avoided it by parking in one of the several parking garages in the neighborhood with in and out privelages. The price of this was about $28 a day as compared to $35 a day with the Hotel Diva valet....and boy was I glad. Rarely did I pass through the lobby in 5 days and not see someone waiting anxiously for the valet to return with their car from several blocks away. Eventually this became a point of humor with my wife and I as we always overheard "So how long is this going to take, we've been waiting 20 minutes?" Do yourself a favor, and park your car yourself. If you don't plan on driving at all there are lots of cheaper options including the 5th & Mission parking garage, which is less than a 10 minute walk away and only costs $23/day. Otherwise, this place is a great jem, right in the heart of it all. Well recommended. PS - Love the shower heads and love that I get a newspaper delivered to my door everyday, and that there is a Starbucks adjoining the lobby.

Its always hard to find a reasonably priced place in SF, but this place is quite the find. <hl> We had a king room in the corner of one floor <hl>. The room was large and so was the adjoining bathroom, quite a steal in the city for $99/night over a long weekend.Its an old building but the upgrades are great. The decor is hip and interesting and the service from all staff is great and friendly. Also, the place is totally non-smoking, which is absolutely terrific. The location is great, close to Union Square, Financial District and SoMa.I had read on Trip Advisor about the problems with valet parking so I avoided it by parking in one of the several parking garages in the neighborhood with in and out privelages. The price of this was about $28 a day as compared to $35 a day with the Hotel Diva valet....and boy was I glad. Rarely did I pass through the lobby in 5 days and not see someone waiting anxiously for the valet to return with their car from several blocks away. Eventually this became a point of humor with my wife and I as we always overheard "So how long is this going to take, we've been waiting 20 minutes?" Do yourself a favor, and park your car yourself. If you don't plan on driving at all there are lots of cheaper options including the 5th & Mission parking garage, which is less than a 10 minute walk away and only costs $23/day.Otherwise, this place is a great jem, right in the heart of it all. Well recommended.PS - Love the shower heads and love that I get a newspaper delivered to my door everyday, and that there is a Starbucks adjoining the lobby.

<hl> We had a king room in the corner of one floor <hl> .


Question: Is the wine nice?

We stayed here for a weekend girl's trip. It is definitely an older hotel, but our room had two pretty comfy queen beds, a kitchenette, and a jacuzzi tub. The rooms were old and a little rough around the edges, but spacious and most importantly: clean. I was in a room not facing the street, and it was very quiet. Our friends were in a room facing the street, so they had quite a bit of street noise, and they complained about water pipe noise as well, which we didn't hear. The have two free computers in the lobby, plus WIFI and comfy chairs in the lobby. Breakfast was nice (donuts, pasty, fruit, coffee, tea) but won't wow you. (There is a tasty crepery down the street). The wine in the afternoons is a nice touch, and they even let me take my glass upstairs so I could drink wine and soak in the jacuzzi tub. Oh, the honor bar prices were very reasonable, as well.The location was great for us. We took Bart from Oakland airport to the Powell street station, then walked to the hotel (we each only had a small bag). We had no trouble walking to the Ferry Building Farmer's market, chinatown, or fisherman's wharf from the hotel. There are plenty of bus stops nearby, for those who aren't walkers. We ran into some panhandlers when we were walking around at night, but we never felt unsafe.Cons: I don't think they have air conditioners, which could ba a problem sometimes (we kept our window open all night in early march to keep a breeze going), the staff wasn't terribly friendly, but they weren't bad. If I was going to San Fran for a fancy smancy romantic weekend, I might choose a different hotel, but this place was a very good choice for a weekend with friends.

Answer: The wine in the afternoons is a nice touch

We stayed here for a weekend girl's trip. It is definitely an older hotel, but our room had two pretty comfy queen beds, a kitchenette, and a jacuzzi tub. The rooms were old and a little rough around the edges, but spacious and most importantly: clean. I was in a room not facing the street, and it was very quiet. Our friends were in a room facing the street, so they had quite a bit of street noise, and they complained about water pipe noise as well, which we didn't hear. The have two free computers in the lobby, plus WIFI and comfy chairs in the lobby. Breakfast was nice (donuts, pasty, fruit, coffee, tea) but won't wow you. (There is a tasty crepery down the street). <hl> The wine in the afternoons is a nice touch , and they even let me take my glass upstairs so I could drink wine and soak in the jacuzzi tub. <hl> Oh, the honor bar prices were very reasonable, as well. The location was great for us. We took Bart from Oakland airport to the Powell street station, then walked to the hotel (we each only had a small bag). We had no trouble walking to the Ferry Building Farmer's market, chinatown, or fisherman's wharf from the hotel. There are plenty of bus stops nearby, for those who aren't walkers. We ran into some panhandlers when we were walking around at night, but we never felt unsafe. Cons: I don't think they have air conditioners, which could ba a problem sometimes (we kept our window open all night in early march to keep a breeze going), the staff wasn't terribly friendly, but they weren't bad. If I was going to San Fran for a fancy smancy romantic weekend, I might choose a different hotel, but this place was a very good choice for a weekend with friends.

We stayed here for a weekend girl's trip. It is definitely an older hotel, but our room had two pretty comfy queen beds, a kitchenette, and a jacuzzi tub. The rooms were old and a little rough around the edges, but spacious and most importantly: clean. I was in a room not facing the street, and it was very quiet. Our friends were in a room facing the street, so they had quite a bit of street noise, and they complained about water pipe noise as well, which we didn't hear. The have two free computers in the lobby, plus WIFI and comfy chairs in the lobby. Breakfast was nice (donuts, pasty, fruit, coffee, tea) but won't wow you. (There is a tasty crepery down the street). <hl> The wine in the afternoons is a nice touch <hl>, and they even let me take my glass upstairs so I could drink wine and soak in the jacuzzi tub. Oh, the honor bar prices were very reasonable, as well.The location was great for us. We took Bart from Oakland airport to the Powell street station, then walked to the hotel (we each only had a small bag). We had no trouble walking to the Ferry Building Farmer's market, chinatown, or fisherman's wharf from the hotel. There are plenty of bus stops nearby, for those who aren't walkers. We ran into some panhandlers when we were walking around at night, but we never felt unsafe.Cons: I don't think they have air conditioners, which could ba a problem sometimes (we kept our window open all night in early march to keep a breeze going), the staff wasn't terribly friendly, but they weren't bad. If I was going to San Fran for a fancy smancy romantic weekend, I might choose a different hotel, but this place was a very good choice for a weekend with friends.

<hl> The wine in the afternoons is a nice touch <hl> , and they even let me take my glass upstairs so I could drink wine and soak in the jacuzzi tub.


Question: What do you think about place?

Granted, this is a wonderfully cheap hotel, but you really do get what you pay for. We had a suite for 3 nights and found it to be ok, except that the interior was horrribly outdated and the room could have used a really good cleaning. We found hair in several places throughout the room. They weren't ours, either. Im not sure if this experience is different in the non-suite rooms. I use the term "suite" loosely, because I think we only paid about $130 per night. It was a small room. It just happened to have to small bedrooms. The good: Excellent priceExcellent locationFREE parking The Bad:Outdated 70's decorQuestionable cleaning practicesOld, unformortable beds. So, in this case, the price does match the quality. If you value the luxuries of life, this is not the place for you. But, if you're looking for a cheap place in a good location, I would still recommend this hotel.

Answer: several places throughout the room. They weren't ours, either. Im not sure if this experience is different in the non-suite rooms. I use the term "suite" loosely, because I think we only paid about $130 per night. It was a small room. It just happened to have to small bedrooms. The good: Excellent priceExcellent locationFREE parking The Bad:Outdated 70's decorQuestionable cleaning practicesOld, unformortable beds. So, in this case, the price does match the quality. If you value the luxuries of life, this is not the place for you. But, if you're looking for a cheap place

Granted, this is a wonderfully cheap hotel, but you really do get what you pay for. We had a suite for 3 nights and found it to be ok, except that the interior was horrribly outdated and the room could have used a really good cleaning. <hl> We found hair in several places throughout the room. They weren't ours, either. Im not sure if this experience is different in the non-suite rooms. I use the term "suite" loosely, because I think we only paid about $130 per night. It was a small room. It just happened to have to small bedrooms. The good: Excellent priceExcellent locationFREE parking The Bad:Outdated 70's decorQuestionable cleaning practicesOld, unformortable beds. So, in this case, the price does match the quality. If you value the luxuries of life, this is not the place for you. But, if you're looking for a cheap place in a good location, I would still recommend this hotel. <hl>

Granted, this is a wonderfully cheap hotel, but you really do get what you pay for. We had a suite for 3 nights and found it to be ok, except that the interior was horrribly outdated and the room could have used a really good cleaning. We found hair in <hl> several places throughout the room. They weren't ours, either. Im not sure if this experience is different in the non-suite rooms. I use the term "suite" loosely, because I think we only paid about $130 per night. It was a small room. It just happened to have to small bedrooms. The good: Excellent priceExcellent locationFREE parking The Bad:Outdated 70's decorQuestionable cleaning practicesOld, unformortable beds. So, in this case, the price does match the quality. If you value the luxuries of life, this is not the place for you. But, if you're looking for a cheap place <hl> in a good location, I would still recommend this hotel.


Question: How to be near a wharf with a car?

My wife and I arrived in the morning intending to store our luggage until later in the day. The woman at the front desk checked, and a room was ready, so we checked in. The room was smaller than at the Hyatt across the street (which we had just checked out of), but pretty much standard for HI Express. It was clean and the bed was comfortable. We had no problems whatsoever during our stay. The free breakfast buffet had some hot items including cinnamon rolls, some pre-made cheese omelets, and bacon one day and sausages the next. We thought it was good enough to eat there again the second morning. The hotel is in a great location close to the wharf, and convenient for catching the streetcar, buses, and cable cars. We would stay there again.

Answer: cable cars. We would stay there again

My wife and I arrived in the morning intending to store our luggage until later in the day. The woman at the front desk checked, and a room was ready, so we checked in. The room was smaller than at the Hyatt across the street (which we had just checked out of), but pretty much standard for HI Express. It was clean and the bed was comfortable. We had no problems whatsoever during our stay. The free breakfast buffet had some hot items including cinnamon rolls, some pre-made cheese omelets, and bacon one day and sausages the next. We thought it was good enough to eat there again the second morning. <hl> The hotel is in a great location close to the wharf, and convenient for catching the streetcar, buses, and cable cars. We would stay there again . <hl>

My wife and I arrived in the morning intending to store our luggage until later in the day. The woman at the front desk checked, and a room was ready, so we checked in. The room was smaller than at the Hyatt across the street (which we had just checked out of), but pretty much standard for HI Express. It was clean and the bed was comfortable. We had no problems whatsoever during our stay. The free breakfast buffet had some hot items including cinnamon rolls, some pre-made cheese omelets, and bacon one day and sausages the next. We thought it was good enough to eat there again the second morning. The hotel is in a great location close to the wharf, and convenient for catching the streetcar, buses, and <hl> cable cars. We would stay there again <hl>.

The hotel is in a great location close to the wharf, and convenient for catching the streetcar, buses, and <hl> cable cars. We would stay there again <hl> .


Question: How was everyone?

My husband and I spent one night at the Adagio last weekend. I had read reviews saying the hotel is not in the best neighborhood so I was litttle bit nervous. But when we arrived it was wonderful! The front desk was unbelievable professional and extremely friendly. Although we arrived a bit too early for check in, our luggage was stored while we toured the city. The Adagio is a 5-10 minute walk to Union Square and the start of the cable car line to Fisherman's Wharf. The room was small-ish but did not feel as if we were tripping over one another. If you are on the fence about staying here please reconsider. The Adagio will set you up with a FREE PRIVATE CITY TOUR!!!!! The hotel will also provide complimentary copies of suggested itineraries for San Francisco and a number of destinations in the area. We took a nighttime tour of Alcatraz and when we returned to the Adagio in the evening we discovered our hotel was right around the corner from a ton of night life. We did not find the noise a problem - we only wished we had the energy to enjoy the neighborhood clubs! Bottom line, STAY HERE. I can't wait to visit again!

Answer: STAY HERE. I can't wait to visit again!

My husband and I spent one night at the Adagio last weekend. I had read reviews saying the hotel is not in the best neighborhood so I was litttle bit nervous. But when we arrived it was wonderful! The front desk was unbelievable professional and extremely friendly. Although we arrived a bit too early for check in, our luggage was stored while we toured the city. The Adagio is a 5-10 minute walk to Union Square and the start of the cable car line to Fisherman's Wharf. The room was small-ish but did not feel as if we were tripping over one another. If you are on the fence about staying here please reconsider. The Adagio will set you up with a FREE PRIVATE CITY TOUR!!!!! The hotel will also provide complimentary copies of suggested itineraries for San Francisco and a number of destinations in the area. We took a nighttime tour of Alcatraz and when we returned to the Adagio in the evening we discovered our hotel was right around the corner from a ton of night life. We did not find the noise a problem - we only wished we had the energy to enjoy the neighborhood clubs! <hl> Bottom line, STAY HERE. I can't wait to visit again! <hl>

My husband and I spent one night at the Adagio last weekend. I had read reviews saying the hotel is not in the best neighborhood so I was litttle bit nervous. But when we arrived it was wonderful! The front desk was unbelievable professional and extremely friendly. Although we arrived a bit too early for check in, our luggage was stored while we toured the city. The Adagio is a 5-10 minute walk to Union Square and the start of the cable car line to Fisherman's Wharf. The room was small-ish but did not feel as if we were tripping over one another. If you are on the fence about staying here please reconsider. The Adagio will set you up with a FREE PRIVATE CITY TOUR!!!!! The hotel will also provide complimentary copies of suggested itineraries for San Francisco and a number of destinations in the area. We took a nighttime tour of Alcatraz and when we returned to the Adagio in the evening we discovered our hotel was right around the corner from a ton of night life. We did not find the noise a problem - we only wished we had the energy to enjoy the neighborhood clubs! Bottom line, <hl> STAY HERE. I can't wait to visit again! <hl>


Question: Is it a good place?

I can't believe I booked this room at a rate of $189.00 per night.. I must have had the same room as the reviewer from Germany. The staff was nice enough but this place smelled horrible, had ratty bedding, and no air conditioning. Noisy room with a view of a brick wall. Since there's no air conditioning all windows in hotel were open which allowed for cigarette smoke, sirens, and other guests noise to float right into my room. If you are a woman traveling alone I would avoid this place. The doors were not very secure and there was so little staff in the lobby there's no way they had any real security. This place was so bad I left after the first night and moved into the San Fransico Marriott a few blocks away.

Answer: This place was so bad

I can't believe I booked this room at a rate of $189.00 per night.. I must have had the same room as the reviewer from Germany. The staff was nice enough but this place smelled horrible, had ratty bedding, and no air conditioning. Noisy room with a view of a brick wall. Since there's no air conditioning all windows in hotel were open which allowed for cigarette smoke, sirens, and other guests noise to float right into my room. If you are a woman traveling alone I would avoid this place. The doors were not very secure and there was so little staff in the lobby there's no way they had any real security. <hl> This place was so bad I left after the first night and moved into the San Fransico Marriott a few blocks away. <hl>

I can't believe I booked this room at a rate of $189.00 per night.. I must have had the same room as the reviewer from Germany. The staff was nice enough but this place smelled horrible, had ratty bedding, and no air conditioning. Noisy room with a view of a brick wall. Since there's no air conditioning all windows in hotel were open which allowed for cigarette smoke, sirens, and other guests noise to float right into my room. If you are a woman traveling alone I would avoid this place. The doors were not very secure and there was so little staff in the lobby there's no way they had any real security. <hl> This place was so bad <hl> I left after the first night and moved into the San Fransico Marriott a few blocks away.


Question: How is the treatment of the staff in that hotel?

Got a great deal: paid the state rate and then got upgraded to a jr suite in the best tower with the best view. The room was very large. It had a computer desk chair to die for. i loved to sit in it and just look out the huge picture window. Employees were friendly, my room steward was great. She took really good care of me the four nights I was there. The place is huge. I enjoyed it. Nice lobby and other features such as a Starbucks. Great conference hotel.

Answer: Employees were friendly

Got a great deal: paid the state rate and then got upgraded to a jr suite in the best tower with the best view. The room was very large. It had a computer desk chair to die for. i loved to sit in it and just look out the huge picture window. <hl> Employees were friendly , my room steward was great. <hl> She took really good care of me the four nights I was there. The place is huge. I enjoyed it. Nice lobby and other features such as a Starbucks. Great conference hotel.

Got a great deal: paid the state rate and then got upgraded to a jr suite in the best tower with the best view. The room was very large. It had a computer desk chair to die for. i loved to sit in it and just look out the huge picture window. <hl> Employees were friendly <hl>, my room steward was great. She took really good care of me the four nights I was there. The place is huge. I enjoyed it. Nice lobby and other features such as a Starbucks. Great conference hotel.

<hl> Employees were friendly <hl> , my room steward was great.


Question: How is the hotel?

Great location! Near cable cars, shopping, BART, restaurants, Union Square!!! For a very large and very busy hotel, they exceeded expectations! The concierge desk was always busy but they had several people on duty to accommodate. Plus they were knowledgeable and pleasant! The room was spacious, though the view was very minimal. Room service was thorough and quick and very flexible. All in all, a perfect location and hotel for a wonderful weekend in San Francisco!

Answer: very large and very busy hotel

Great location! Near cable cars, shopping, BART, restaurants, Union Square!!! <hl> For a very large and very busy hotel , they exceeded expectations! <hl> The concierge desk was always busy but they had several people on duty to accommodate. Plus they were knowledgeable and pleasant! The room was spacious, though the view was very minimal. Room service was thorough and quick and very flexible. All in all, a perfect location and hotel for a wonderful weekend in San Francisco!

Great location! Near cable cars, shopping, BART, restaurants, Union Square!!! For a <hl> very large and very busy hotel <hl>, they exceeded expectations! The concierge desk was always busy but they had several people on duty to accommodate. Plus they were knowledgeable and pleasant! The room was spacious, though the view was very minimal. Room service was thorough and quick and very flexible. All in all, a perfect location and hotel for a wonderful weekend in San Francisco!

For a <hl> very large and very busy hotel <hl> , they exceeded expectations!


Question: Is your bed comfortable?

Wow!! We loved our room, we loved the location and we loved the service. Everyone is very helpful and our room was spotless. After the reviews I read about the beds, I have to say our bed may be the most comfortable that we have ever slept on!!!! The location is very central and convenient to everything. Can't comment on the food since we never dined in the hotel. We will be back!!!!

Answer: I have to say our bed may be the most comfortable that we have ever slept on

Wow!! We loved our room, we loved the location and we loved the service. Everyone is very helpful and our room was spotless. <hl> After the reviews I read about the beds, I have to say our bed may be the most comfortable that we have ever slept on !!!! <hl> The location is very central and convenient to everything. Can't comment on the food since we never dined in the hotel. We will be back!!!!

Wow!! We loved our room, we loved the location and we loved the service. Everyone is very helpful and our room was spotless. After the reviews I read about the beds, <hl> I have to say our bed may be the most comfortable that we have ever slept on <hl>!!!! The location is very central and convenient to everything. Can't comment on the food since we never dined in the hotel. We will be back!!!!

After the reviews I read about the beds, <hl> I have to say our bed may be the most comfortable that we have ever slept on <hl> !!!!


Question: Was the service optimal?

We had 3 weeks in California planned for our honeymoon and chose San Francisco as our first stop. We absolutely loved the city and The Inn at Union Square was the perfect location. It is small but perfectly formed with fantastic but relaxed service. We arrived late on our first night and we were recommended a wonderful place for breakfast the morning after which was fantastic. The relaxed 'help-yourself' breakfast in the hotel was also great and really well done. The location was great; near to shops, all types of transport for exploring the city, car hire facilities around the corner, restaurant, cafes, bars etc. This place is exceptional value!

Answer: We had 3 weeks in California planned

<hl> We had 3 weeks in California planned for our honeymoon and chose San Francisco as our first stop. <hl> We absolutely loved the city and The Inn at Union Square was the perfect location. It is small but perfectly formed with fantastic but relaxed service. We arrived late on our first night and we were recommended a wonderful place for breakfast the morning after which was fantastic. The relaxed 'help-yourself' breakfast in the hotel was also great and really well done. The location was great; near to shops, all types of transport for exploring the city, car hire facilities around the corner, restaurant, cafes, bars etc. This place is exceptional value!

<hl> We had 3 weeks in California planned <hl> for our honeymoon and chose San Francisco as our first stop. We absolutely loved the city and The Inn at Union Square was the perfect location. It is small but perfectly formed with fantastic but relaxed service. We arrived late on our first night and we were recommended a wonderful place for breakfast the morning after which was fantastic. The relaxed 'help-yourself' breakfast in the hotel was also great and really well done. The location was great; near to shops, all types of transport for exploring the city, car hire facilities around the corner, restaurant, cafes, bars etc. This place is exceptional value!


Question: What do you think about the staff?

My friend and I just returned from a two-night stay at The Donatello. I had read the many positive reviews, and the experience lived up to my expectations. The staff was unfailingly polite, cheerful, helpful, and downright friendly--particularly Ed at the reception desk. We arrived 2-1/2 hours before the 3 p.m. check-in time, so Ed took my cell phone number and called to tell us when our room was ready. The room was large, clean, comfortable, and very light, with large windows that afforded a view of the SF skyline, and side windows that actually opened, providing welcome fresh air. We had asked for a quiet room, and our 10th floor location provided just that. Several fifth floor rooms shared a common terrace, but we were afraid that the street noise at that level might be more of a problem.The concierge (Peter) suggested we eat at Colibri, a wonderful restaurant serving Yucatan specialties, rather than the more typical fare one finds at most Mexican restaurants. The food was delicious, and the restaurant is located just around the block. Zingari, the hotel's second-floor restaurant-lounge, offers half-price appetizers and $5 house wines from 4-7 p.m. The portions were sufficiently large to serve as dinner for us the night we arrived.The continental breakfast provided excellent orange juice along with oranges, apples, muffins, croissants, breakfast pastries, tea, and coffee in the Club Room on the hotel's top floor. Surrounding the Club Room is an outdoor terrace area that provides great views of The City.The complimentary wi-fi was a definite plus. A computer is available in the lobby for those who are not traveling with a laptop. All in all, ours was an entirely positive experience at The Donatello, and I recommend the hotel without reservation.

Answer: The staff was unfailingly polite, cheerful, helpful, and downright friendly

My friend and I just returned from a two-night stay at The Donatello. I had read the many positive reviews, and the experience lived up to my expectations. <hl> The staff was unfailingly polite, cheerful, helpful, and downright friendly --particularly Ed at the reception desk. <hl> We arrived 2-1/2 hours before the 3 p.m. check-in time, so Ed took my cell phone number and called to tell us when our room was ready. The room was large, clean, comfortable, and very light, with large windows that afforded a view of the SF skyline, and side windows that actually opened, providing welcome fresh air. We had asked for a quiet room, and our 10th floor location provided just that. Several fifth floor rooms shared a common terrace, but we were afraid that the street noise at that level might be more of a problem. The concierge (Peter) suggested we eat at Colibri, a wonderful restaurant serving Yucatan specialties, rather than the more typical fare one finds at most Mexican restaurants. The food was delicious, and the restaurant is located just around the block. Zingari, the hotel's second-floor restaurant-lounge, offers half-price appetizers and $5 house wines from 4-7 p.m. The portions were sufficiently large to serve as dinner for us the night we arrived. The continental breakfast provided excellent orange juice along with oranges, apples, muffins, croissants, breakfast pastries, tea, and coffee in the Club Room on the hotel's top floor. Surrounding the Club Room is an outdoor terrace area that provides great views of The City. The complimentary wi-fi was a definite plus. A computer is available in the lobby for those who are not traveling with a laptop. All in all, ours was an entirely positive experience at The Donatello, and I recommend the hotel without reservation.

My friend and I just returned from a two-night stay at The Donatello. I had read the many positive reviews, and the experience lived up to my expectations. <hl> The staff was unfailingly polite, cheerful, helpful, and downright friendly <hl>--particularly Ed at the reception desk. We arrived 2-1/2 hours before the 3 p.m. check-in time, so Ed took my cell phone number and called to tell us when our room was ready. The room was large, clean, comfortable, and very light, with large windows that afforded a view of the SF skyline, and side windows that actually opened, providing welcome fresh air. We had asked for a quiet room, and our 10th floor location provided just that. Several fifth floor rooms shared a common terrace, but we were afraid that the street noise at that level might be more of a problem.The concierge (Peter) suggested we eat at Colibri, a wonderful restaurant serving Yucatan specialties, rather than the more typical fare one finds at most Mexican restaurants. The food was delicious, and the restaurant is located just around the block. Zingari, the hotel's second-floor restaurant-lounge, offers half-price appetizers and $5 house wines from 4-7 p.m. The portions were sufficiently large to serve as dinner for us the night we arrived.The continental breakfast provided excellent orange juice along with oranges, apples, muffins, croissants, breakfast pastries, tea, and coffee in the Club Room on the hotel's top floor. Surrounding the Club Room is an outdoor terrace area that provides great views of The City.The complimentary wi-fi was a definite plus. A computer is available in the lobby for those who are not traveling with a laptop. All in all, ours was an entirely positive experience at The Donatello, and I recommend the hotel without reservation.

<hl> The staff was unfailingly polite, cheerful, helpful, and downright friendly <hl> --particularly Ed at the reception desk.


Question: Where is the friendly staff?

San Francisco is a great city, but this hotel was rather disappointing. The room I was first given was just awful. Tiny, smelly, dark. The second room was slightly better (but also 20 US $) more. Still smelly and incredibly loud - every morning at 4.30 you get to listen to the dumpster car working in the alley and street below. Maybe the insulation was really bad in my room. The people working there were friendly, but by and large astonishingly incompetent and amateurish. The whole place felt very much like a hotel run by college kids for college kids.

Answer: The people working there were friendly

San Francisco is a great city, but this hotel was rather disappointing. The room I was first given was just awful. Tiny, smelly, dark. The second room was slightly better (but also 20 US $) more. Still smelly and incredibly loud - every morning at 4.30 you get to listen to the dumpster car working in the alley and street below. Maybe the insulation was really bad in my room. <hl> The people working there were friendly , but by and large astonishingly incompetent and amateurish. <hl> The whole place felt very much like a hotel run by college kids for college kids.

San Francisco is a great city, but this hotel was rather disappointing. The room I was first given was just awful. Tiny, smelly, dark. The second room was slightly better (but also 20 US $) more. Still smelly and incredibly loud - every morning at 4.30 you get to listen to the dumpster car working in the alley and street below. Maybe the insulation was really bad in my room. <hl> The people working there were friendly <hl>, but by and large astonishingly incompetent and amateurish. The whole place felt very much like a hotel run by college kids for college kids.

<hl> The people working there were friendly <hl> , but by and large astonishingly incompetent and amateurish.