Question: How do you like the hotel?

I really liked the Beresford Arms. My room was a nice size, it was clean, it was quiet. Breakfast was really good: pastries and fruit, with tea. The rooms did not have internet access, but there were 2 computers downstairs in the pleasant lobby area, and there's a bar, where for the price of a drink, you can check your email on your laptop -- you have to pay if you use their computers. I loved the neighborhood, about 4 blocks from Union Sq. Close to the tourist and shopping area, but not too close. It's a colorful area, with lots of great restaurants and bars. I'd stay again at this hotel, I really thought it was good value for the $$.

Answer: I really liked the Beresford Arms

I really liked the Beresford Arms .

<hl> I really liked the Beresford Arms . <hl> My room was a nice size, it was clean, it was quiet. Breakfast was really good: pastries and fruit, with tea. The rooms did not have internet access, but there were 2 computers downstairs in the pleasant lobby area, and there's a bar, where for the price of a drink, you can check your email on your laptop -- you have to pay if you use their computers. I loved the neighborhood, about 4 blocks from Union Sq. Close to the tourist and shopping area, but not too close. It's a colorful area, with lots of great restaurants and bars. I'd stay again at this hotel, I really thought it was good value for the $$.

<hl> I really liked the Beresford Arms <hl>. My room was a nice size, it was clean, it was quiet. Breakfast was really good: pastries and fruit, with tea. The rooms did not have internet access, but there were 2 computers downstairs in the pleasant lobby area, and there's a bar, where for the price of a drink, you can check your email on your laptop -- you have to pay if you use their computers. I loved the neighborhood, about 4 blocks from Union Sq. Close to the tourist and shopping area, but not too close. It's a colorful area, with lots of great restaurants and bars. I'd stay again at this hotel, I really thought it was good value for the $$.

<hl> I really liked the Beresford Arms <hl> .


Question: How is the hotel?

I really enjoyed my 2 night stay at the Omni last weekend. The hotel is very beautiful and historic from the outside and the location is excellent to explore the city. We easily walked to Chinatown and Embarcadero. Broadway, which offers the nightlife, is also a short distance away. Public transportation is also very accessible from the hotel.The lobby is really very pretty. The staff is very sweet and helpful. They always have a smile on their face. Our room was clean and very comfortable and tastefully decorated. It also overlooked Montgomery, which was nice.The only downfall about the hotel was the internet connection. WiFi was only available if you took your laptop to a certain location in the lobby. If you wanted a connection in your room it had to be done with a cable connection in the desk and the cost was $15 per day.We never ate at the hotel so I cannot comment on the quality of the food. But overall, I really enjoyed my stay at the Omni. I would not hesitate to stay there again when I return to San Francisco.

Answer: The hotel is very beautiful and historic

I really enjoyed my 2 night stay at the Omni last weekend. <hl> The hotel is very beautiful and historic from the outside and the location is excellent to explore the city. <hl> We easily walked to Chinatown and Embarcadero. Broadway, which offers the nightlife, is also a short distance away. Public transportation is also very accessible from the hotel. The lobby is really very pretty. The staff is very sweet and helpful. They always have a smile on their face. Our room was clean and very comfortable and tastefully decorated. It also overlooked Montgomery, which was nice. The only downfall about the hotel was the internet connection. WiFi was only available if you took your laptop to a certain location in the lobby. If you wanted a connection in your room it had to be done with a cable connection in the desk and the cost was $15 per day. We never ate at the hotel so I cannot comment on the quality of the food. But overall, I really enjoyed my stay at the Omni. I would not hesitate to stay there again when I return to San Francisco.

I really enjoyed my 2 night stay at the Omni last weekend. <hl> The hotel is very beautiful and historic <hl> from the outside and the location is excellent to explore the city. We easily walked to Chinatown and Embarcadero. Broadway, which offers the nightlife, is also a short distance away. Public transportation is also very accessible from the hotel.The lobby is really very pretty. The staff is very sweet and helpful. They always have a smile on their face. Our room was clean and very comfortable and tastefully decorated. It also overlooked Montgomery, which was nice.The only downfall about the hotel was the internet connection. WiFi was only available if you took your laptop to a certain location in the lobby. If you wanted a connection in your room it had to be done with a cable connection in the desk and the cost was $15 per day.We never ate at the hotel so I cannot comment on the quality of the food. But overall, I really enjoyed my stay at the Omni. I would not hesitate to stay there again when I return to San Francisco.


Question: How was the concierge service?

I have stayed in a lot of five star establishments in my time and the Westin had the flavor but was somewhat lacking in the execution. Upon arriving I witnessed a heated argument between a cab driver and an employee with the Westin Bell Boy shouting "Don't you touch my f****** cart, I don't touch your cab" ..... I guess he was protecting his tip but frankly it was the kind of welcome that in itself would put me off and as he ranted about his "Five Star Hotel" while trying to convince me to let him carry his bags all I wanted was for him to go away. I wouldn't voluntarily give my hard earned cash in the form of tips or anything else to such a rude, uncouth and salty individual and he certainly should not be employed at a Hotel ... he might make a decent bouncer. Apart from the initial poor greeting everything else was on par. The hotel is in a good location, the interior was clean and had all the trappings of a good hotel. The staff where extremely helpful, informative and useful. The room itself was somewhat lacking while in no way bad. A bed, a TV and a small desk -- it didn't feel much different from your bog standard Hyatt.For $300 a night? its relative - you are going to pay through the nose in SF regardless, I think I'd be inclined to look around next time I was in town but would have little objection to staying here again.

Answer: while trying to convince me to let him carry his bags all I wanted was for him to go away

I have stayed in a lot of five star establishments in my time and the Westin had the flavor but was somewhat lacking in the execution. Upon arriving I witnessed a heated argument between a cab driver and an employee with the Westin Bell Boy shouting "Don't you touch my f****** cart, I don't touch your cab" ..... <hl> I guess he was protecting his tip but frankly it was the kind of welcome that in itself would put me off and as he ranted about his "Five Star Hotel" while trying to convince me to let him carry his bags all I wanted was for him to go away . <hl> I wouldn't voluntarily give my hard earned cash in the form of tips or anything else to such a rude, uncouth and salty individual and he certainly should not be employed at a Hotel ... he might make a decent bouncer. Apart from the initial poor greeting everything else was on par. The hotel is in a good location, the interior was clean and had all the trappings of a good hotel. The staff where extremely helpful, informative and useful. The room itself was somewhat lacking while in no way bad. A bed, a TV and a small desk -- it didn't feel much different from your bog standard Hyatt. For $300 a night? its relative - you are going to pay through the nose in SF regardless, I think I'd be inclined to look around next time I was in town but would have little objection to staying here again.

I have stayed in a lot of five star establishments in my time and the Westin had the flavor but was somewhat lacking in the execution. Upon arriving I witnessed a heated argument between a cab driver and an employee with the Westin Bell Boy shouting "Don't you touch my f****** cart, I don't touch your cab" ..... I guess he was protecting his tip but frankly it was the kind of welcome that in itself would put me off and as he ranted about his "Five Star Hotel" <hl> while trying to convince me to let him carry his bags all I wanted was for him to go away <hl>. I wouldn't voluntarily give my hard earned cash in the form of tips or anything else to such a rude, uncouth and salty individual and he certainly should not be employed at a Hotel ... he might make a decent bouncer. Apart from the initial poor greeting everything else was on par. The hotel is in a good location, the interior was clean and had all the trappings of a good hotel. The staff where extremely helpful, informative and useful. The room itself was somewhat lacking while in no way bad. A bed, a TV and a small desk -- it didn't feel much different from your bog standard Hyatt.For $300 a night? its relative - you are going to pay through the nose in SF regardless, I think I'd be inclined to look around next time I was in town but would have little objection to staying here again.

I guess he was protecting his tip but frankly it was the kind of welcome that in itself would put me off and as he ranted about his "Five Star Hotel" <hl> while trying to convince me to let him carry his bags all I wanted was for him to go away <hl> .


Question: How much street noise is there?

Great location between the Golden Gate Bridge and Fisherman's Wharf. Best of all, in between Union St. and Chestnut Sts. where you'll find great restaurants. Clean, comfortable, reasonbly priced and parking included!!!! Request a room in the back as the street noise is very loud.

Answer: Request a room in the back as the street noise is very loud

Great location between the Golden Gate Bridge and Fisherman's Wharf. Best of all, in between Union St. and Chestnut Sts. where you'll find great restaurants. <hl> Clean, comfortable, reasonbly priced and parking included!!!! Request a room in the back as the street noise is very loud . <hl>

Great location between the Golden Gate Bridge and Fisherman's Wharf. Best of all, in between Union St. and Chestnut Sts. where you'll find great restaurants. Clean, comfortable, reasonbly priced and parking included!!!! <hl> Request a room in the back as the street noise is very loud <hl>.

Clean, comfortable, reasonbly priced and parking included!!!! <hl> Request a room in the back as the street noise is very loud <hl> .


Question: How was your stay with your friends in India?

This is a lovely hotel with nice rooms, easy access to all the tourist spots in San Francisco and some of the worst service I have ever experienced. I am a regular traveler, staying in hotels about once every other month or so for several days, and I have stayed in several other hotels in SF that are rated the same as the Parc 55. The biggest difference between these hotels is that the Parc 55 really doesn't seem to value customer service. There was a convention going on during my stay, but from what the staff said there is usually a convention going on. This might have had an effect on my service, but if conventions are a regular event, then I doubt the service improves much from week to week.The good: I got a Club room on the 29th floor and the room and view were beautiful. The breakfast was delicious and varied and I was very glad I upped my reservation for this alone. The bad: The service in general was awful, but be especially wary of the bell staff. When I first arrived my luggage was loaded on to a cart and taken up to meet me at the 2nd floor registration. During the 5 minutes of travel time a small bag containing cash and other valuables went missing. When I pointed this out I was asked to check my car, person, etc. to make sure I had not misplaced it. I did and the bag was just gone, but I know for a fact it was on the cart. This was dismissed by the staff when I brought it to their attention and I was not even offered an apology. Then, on my last day, I had a bellman up to my room to collect my bags and AGAIN during the trip from my room to the bell staff area downstairs THREE items were lost. I was again told to check my room, person, etc. to make sure I hadn't lost these items. Unlikely, as the missing items were a fedora hat, a foam pillow and a t-shirt that was on the pillow. I did as I was asked, but my items were nowhere to be found. I was then berated by a bellman who insisted that I had lost the items on my own. I asked repeatedly for the bell staff to check the service halls and elevator for my missing items, but I was told they were not there. I spoke with managers, bell staff, housekeeping, everyone they could shunt me off to, but no one was helpful at all. I finally had to leave without my items, but I took the names and phone numbers of those involved. I called the next day and spoke with another manager who SHOCKINGLY said, why yes, those items are sitting here in our lost and found. I had to drive nearly two hours to pick them up because the hotel refused to mail them.I will never stay at this hotel again for obvious reasons, but if you choose to do so PLEASE DO NOT USE THE BELL STAFF!!! FOR THE SAFETY OF YOUR LUGGAGE BEWARE!!!

Answer: This is a lovely hotel with nice rooms

<hl> This is a lovely hotel with nice rooms , easy access to all the tourist spots in San Francisco and some of the worst service I have ever experienced. <hl> I am a regular traveler, staying in hotels about once every other month or so for several days, and I have stayed in several other hotels in SF that are rated the same as the Parc 55. The biggest difference between these hotels is that the Parc 55 really doesn't seem to value customer service. There was a convention going on during my stay, but from what the staff said there is usually a convention going on. This might have had an effect on my service, but if conventions are a regular event, then I doubt the service improves much from week to week. The good: I got a Club room on the 29th floor and the room and view were beautiful. The breakfast was delicious and varied and I was very glad I upped my reservation for this alone. The bad: The service in general was awful, but be especially wary of the bell staff. When I first arrived my luggage was loaded on to a cart and taken up to meet me at the 2nd floor registration. During the 5 minutes of travel time a small bag containing cash and other valuables went missing. When I pointed this out I was asked to check my car, person, etc. to make sure I had not misplaced it. I did and the bag was just gone, but I know for a fact it was on the cart. This was dismissed by the staff when I brought it to their attention and I was not even offered an apology. Then, on my last day, I had a bellman up to my room to collect my bags and AGAIN during the trip from my room to the bell staff area downstairs THREE items were lost. I was again told to check my room, person, etc. to make sure I hadn't lost these items. Unlikely, as the missing items were a fedora hat, a foam pillow and a t-shirt that was on the pillow. I did as I was asked, but my items were nowhere to be found. I was then berated by a bellman who insisted that I had lost the items on my own. I asked repeatedly for the bell staff to check the service halls and elevator for my missing items, but I was told they were not there. I spoke with managers, bell staff, housekeeping, everyone they could shunt me off to, but no one was helpful at all. I finally had to leave without my items, but I took the names and phone numbers of those involved. I called the next day and spoke with another manager who SHOCKINGLY said, why yes, those items are sitting here in our lost and found. I had to drive nearly two hours to pick them up because the hotel refused to mail them. I will never stay at this hotel again for obvious reasons, but if you choose to do so PLEASE DO NOT USE THE BELL STAFF!!! FOR THE SAFETY OF YOUR LUGGAGE BEWARE!!!

<hl> This is a lovely hotel with nice rooms <hl>, easy access to all the tourist spots in San Francisco and some of the worst service I have ever experienced. I am a regular traveler, staying in hotels about once every other month or so for several days, and I have stayed in several other hotels in SF that are rated the same as the Parc 55. The biggest difference between these hotels is that the Parc 55 really doesn't seem to value customer service. There was a convention going on during my stay, but from what the staff said there is usually a convention going on. This might have had an effect on my service, but if conventions are a regular event, then I doubt the service improves much from week to week.The good: I got a Club room on the 29th floor and the room and view were beautiful. The breakfast was delicious and varied and I was very glad I upped my reservation for this alone. The bad: The service in general was awful, but be especially wary of the bell staff. When I first arrived my luggage was loaded on to a cart and taken up to meet me at the 2nd floor registration. During the 5 minutes of travel time a small bag containing cash and other valuables went missing. When I pointed this out I was asked to check my car, person, etc. to make sure I had not misplaced it. I did and the bag was just gone, but I know for a fact it was on the cart. This was dismissed by the staff when I brought it to their attention and I was not even offered an apology. Then, on my last day, I had a bellman up to my room to collect my bags and AGAIN during the trip from my room to the bell staff area downstairs THREE items were lost. I was again told to check my room, person, etc. to make sure I hadn't lost these items. Unlikely, as the missing items were a fedora hat, a foam pillow and a t-shirt that was on the pillow. I did as I was asked, but my items were nowhere to be found. I was then berated by a bellman who insisted that I had lost the items on my own. I asked repeatedly for the bell staff to check the service halls and elevator for my missing items, but I was told they were not there. I spoke with managers, bell staff, housekeeping, everyone they could shunt me off to, but no one was helpful at all. I finally had to leave without my items, but I took the names and phone numbers of those involved. I called the next day and spoke with another manager who SHOCKINGLY said, why yes, those items are sitting here in our lost and found. I had to drive nearly two hours to pick them up because the hotel refused to mail them.I will never stay at this hotel again for obvious reasons, but if you choose to do so PLEASE DO NOT USE THE BELL STAFF!!! FOR THE SAFETY OF YOUR LUGGAGE BEWARE!!!

<hl> This is a lovely hotel with nice rooms <hl> , easy access to all the tourist spots in San Francisco and some of the worst service I have ever experienced.


Question: How is it the walk?

Great hotel in downtown area, within walking distance to most attractions and business needs. Staff was exceptional. Rooms very clean and spacious. Beds comfortable and with two teens, it was great to have a pull out bed. Only one warning: Restaurant prices are over the top. For example, there was no buffet available during our stay so we had to order off the menu. Everything is priced separately. Sample price-two eggs, toast, homefries and bacon will run you about $25 a plate. The service and quality of the food was excellent, however, the price was not in line with traditional restaurants in major cities. The only other tip is to be prepared for the $50 per night parking charge. (after tips) Very typical for most cities. (our room rate was $134 booked via Marriott website) Overall: Highly recommend this hotel.

Answer: walking distance to most attractions and business needs

<hl> Great hotel in downtown area, within walking distance to most attractions and business needs . <hl> Staff was exceptional. Rooms very clean and spacious. Beds comfortable and with two teens, it was great to have a pull out bed. Only one warning: Restaurant prices are over the top. For example, there was no buffet available during our stay so we had to order off the menu. Everything is priced separately. Sample price-two eggs, toast, homefries and bacon will run you about $25 a plate. The service and quality of the food was excellent, however, the price was not in line with traditional restaurants in major cities. The only other tip is to be prepared for the $50 per night parking charge. (after tips) Very typical for most cities. (our room rate was $134 booked via Marriott website) Overall: Highly recommend this hotel.

Great hotel in downtown area, within <hl> walking distance to most attractions and business needs <hl>. Staff was exceptional. Rooms very clean and spacious. Beds comfortable and with two teens, it was great to have a pull out bed. Only one warning: Restaurant prices are over the top. For example, there was no buffet available during our stay so we had to order off the menu. Everything is priced separately. Sample price-two eggs, toast, homefries and bacon will run you about $25 a plate. The service and quality of the food was excellent, however, the price was not in line with traditional restaurants in major cities. The only other tip is to be prepared for the $50 per night parking charge. (after tips) Very typical for most cities. (our room rate was $134 booked via Marriott website) Overall: Highly recommend this hotel.

Great hotel in downtown area, within <hl> walking distance to most attractions and business needs <hl> .


Question: What types of drinks were there?

Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

Answer: The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day

Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. <hl> The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day . <hl> The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

Had a wonderful 5 nights staying at the Tuscan Inn at Fisherman's Wharf. The front desk staff were very helpful. The hotel itself was one of the best we have stayed in. It had such a warm and friendly atmosphere. <hl> The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day <hl>. The hotel was very central to everything. We walked to Fisherman's Wharf, Union Square, Starbuck's, laundromat (1/2mile from hotel). Italian restaurant next door to hotel had fantastic food. As for the room we could only find one complaint which was the shower head. Apart from this the room itself was perfect, very clean and fresh clean amenities every day. Attractions that we feel are a must are:- Segway tour, Cable car and Ghiradelli ice cream is a must!! These attractions are in very close proximity to each other. Jacob on the Segway tour was very patient and lots of fun. Also make sure you visit Alcatraz.

<hl> The wine tasting in the afternoon made available from the manager was a really nice touch as was the free tea and coffee in the lobby in the morning which got you off to a great start for the day <hl> .


Question: How was over all experience?

Upon entering the hotel, we were struck by its grandeur, as well as the security. It was extremely busy and too early to check in. Our bags were taken into storage and we were free to explore the city. Upon check in, our bags were quickly delivered to our room. The hotel room had a spectacular view of the bay and Union Square. The room was big, for a city hotel. Very clean. Staff always friendly and helpful. Loved having both a starbucks and restaurant in the hotel. We had two complimentary breakfasts each morning with our package. Concierge was helpful, there was a complimentary computer/printer for flight check in/printing boarding passes. No wait Taxi and Town car service. We knew people staying in other hotels near Union Square. When they visited the Hilton, they said they wished they were staying here. We visited the heated pool and whirlpool on the 16th floor. Very nice facility. Free high speed internet! Excellent service and stay!

Answer: Excellent service and stay

Upon entering the hotel, we were struck by its grandeur, as well as the security. It was extremely busy and too early to check in. Our bags were taken into storage and we were free to explore the city. Upon check in, our bags were quickly delivered to our room. The hotel room had a spectacular view of the bay and Union Square. The room was big, for a city hotel. Very clean. Staff always friendly and helpful. Loved having both a starbucks and restaurant in the hotel. We had two complimentary breakfasts each morning with our package. Concierge was helpful, there was a complimentary computer/printer for flight check in/printing boarding passes. No wait Taxi and Town car service. We knew people staying in other hotels near Union Square. When they visited the Hilton, they said they wished they were staying here. We visited the heated pool and whirlpool on the 16th floor. Very nice facility. <hl> Free high speed internet! Excellent service and stay ! <hl>

Upon entering the hotel, we were struck by its grandeur, as well as the security. It was extremely busy and too early to check in. Our bags were taken into storage and we were free to explore the city. Upon check in, our bags were quickly delivered to our room. The hotel room had a spectacular view of the bay and Union Square. The room was big, for a city hotel. Very clean. Staff always friendly and helpful. Loved having both a starbucks and restaurant in the hotel. We had two complimentary breakfasts each morning with our package. Concierge was helpful, there was a complimentary computer/printer for flight check in/printing boarding passes. No wait Taxi and Town car service. We knew people staying in other hotels near Union Square. When they visited the Hilton, they said they wished they were staying here. We visited the heated pool and whirlpool on the 16th floor. Very nice facility. Free high speed internet! <hl> Excellent service and stay <hl>!

Free high speed internet! <hl> Excellent service and stay <hl> !


Question: How is hotel staff?

The Handlery was an exceptional Hotel. Right on the edge of Union Square in the middle of Downtown. Couldn't ask for a better location. the Hotel staff was friendly and always helpful. Our room was always keep clean and neat. We stayed in the older section of the Hotel in a small but comfortable room. It has been well maintained for its age. Your within walking distance to many attractions including Chinatown, the cable cars and Union Square itself. Dozens of restaurants are also within walking distance. Yes, there were plenty of panhandlers around. But that is true for the entire City. None of them bothered us. If your used to the City this hotel would suit you just fine.

Answer: the Hotel staff was friendly and always helpful

The Handlery was an exceptional Hotel. Right on the edge of Union Square in the middle of Downtown. Couldn't ask for a better location. <hl> the Hotel staff was friendly and always helpful . <hl> Our room was always keep clean and neat. We stayed in the older section of the Hotel in a small but comfortable room. It has been well maintained for its age. Your within walking distance to many attractions including Chinatown, the cable cars and Union Square itself. Dozens of restaurants are also within walking distance. Yes, there were plenty of panhandlers around. But that is true for the entire City. None of them bothered us. If your used to the City this hotel would suit you just fine.

The Handlery was an exceptional Hotel. Right on the edge of Union Square in the middle of Downtown. Couldn't ask for a better location. <hl> the Hotel staff was friendly and always helpful <hl>. Our room was always keep clean and neat. We stayed in the older section of the Hotel in a small but comfortable room. It has been well maintained for its age. Your within walking distance to many attractions including Chinatown, the cable cars and Union Square itself. Dozens of restaurants are also within walking distance. Yes, there were plenty of panhandlers around. But that is true for the entire City. None of them bothered us. If your used to the City this hotel would suit you just fine.

<hl> the Hotel staff was friendly and always helpful <hl> .


Question: How is the staff?

Loved this hotel. Staff was attentive and accomodating. Rooms were sparkling clean. Location was great. Beds were heaven. Don't hesitate to book it. Great value.

Answer: Staff was attentive and accomodating

Staff was attentive and accomodating .

Loved this hotel. <hl> Staff was attentive and accomodating . <hl> Rooms were sparkling clean. Location was great. Beds were heaven. Don't hesitate to book it. Great value.

Loved this hotel. <hl> Staff was attentive and accomodating <hl>. Rooms were sparkling clean. Location was great. Beds were heaven. Don't hesitate to book it. Great value.

<hl> Staff was attentive and accomodating <hl> .


Question: How good is the staff?

Pros: Great location- 1/2 block from Union Square. Pet-friendly(limited to 2nd floor rooms). Very accommodating and knowledgeable staff. By the second day they were greeting us by name. Free wi-fi access. Excellent rates. Very comfortable beds. Very clean. Marvelous in-house restaurant(Kuletos) open for breakfast, lunch and dinner and a delightful bar/restaurant in the lobby where you can eat delicious home-made panini sandwiches,salads, great salami and cheeses. Cons: You have to book the right room or you won't be able to sleep without earplugs. Our room faced O'Farrell, across the street from a bar, and the nighttime noise was deafening until 3am.Other rooms face Powell, and again the cable car noise is annoying. The website says the windows are sound-proof. Ours was definitely not. Our room, a standard Queen, was tiny. It felt like 150 sq. feet. There was no chair to read in and the bed took up most of the room. They offered to move us, but we just didn't want to bother with repacking & unpacking. Summary: This is one hotel where I would definitely advise booking directly by phone with the front desk to make sure you get a room (ie not facing Powell or O'Farrell) that is noise-free, and that is a decent size (the ones with sitting areas are nice). They also have good package deals which include parking ($40 a night otherwise) and a continental breakfast.

Answer: Very accommodating and knowledgeable staff

Pros: Great location- 1/2 block from Union Square. Pet-friendly(limited to 2nd floor rooms). <hl> Very accommodating and knowledgeable staff . <hl> By the second day they were greeting us by name. Free wi-fi access. Excellent rates. Very comfortable beds. Very clean. Marvelous in-house restaurant(Kuletos) open for breakfast, lunch and dinner and a delightful bar/restaurant in the lobby where you can eat delicious home-made panini sandwiches,salads, great salami and cheeses. Cons: You have to book the right room or you won't be able to sleep without earplugs. Our room faced O'Farrell, across the street from a bar, and the nighttime noise was deafening until 3am. Other rooms face Powell, and again the cable car noise is annoying. The website says the windows are sound-proof. Ours was definitely not. Our room, a standard Queen, was tiny. It felt like 150 sq. feet. There was no chair to read in and the bed took up most of the room. They offered to move us, but we just didn't want to bother with repacking & unpacking. Summary: This is one hotel where I would definitely advise booking directly by phone with the front desk to make sure you get a room (ie not facing Powell or O'Farrell) that is noise-free, and that is a decent size (the ones with sitting areas are nice). They also have good package deals which include parking ($40 a night otherwise) and a continental breakfast.

Pros: Great location- 1/2 block from Union Square. Pet-friendly(limited to 2nd floor rooms). <hl> Very accommodating and knowledgeable staff <hl>. By the second day they were greeting us by name. Free wi-fi access. Excellent rates. Very comfortable beds. Very clean. Marvelous in-house restaurant(Kuletos) open for breakfast, lunch and dinner and a delightful bar/restaurant in the lobby where you can eat delicious home-made panini sandwiches,salads, great salami and cheeses. Cons: You have to book the right room or you won't be able to sleep without earplugs. Our room faced O'Farrell, across the street from a bar, and the nighttime noise was deafening until 3am.Other rooms face Powell, and again the cable car noise is annoying. The website says the windows are sound-proof. Ours was definitely not. Our room, a standard Queen, was tiny. It felt like 150 sq. feet. There was no chair to read in and the bed took up most of the room. They offered to move us, but we just didn't want to bother with repacking & unpacking. Summary: This is one hotel where I would definitely advise booking directly by phone with the front desk to make sure you get a room (ie not facing Powell or O'Farrell) that is noise-free, and that is a decent size (the ones with sitting areas are nice). They also have good package deals which include parking ($40 a night otherwise) and a continental breakfast.

<hl> Very accommodating and knowledgeable staff <hl> .


Question: How was the attention of the staff?

Me and my friend checked in the hotel on August 15, 2007 and checked out on August 18, 2007. I was nicely surprised to find a spacious room with a nice size bathroom and a walk-in closet(something rare for SF). Everything was extremely clean!!! The staff was very friendly and attentive. The hotel has a cozy lobby with a fireplace and couches. In addition, the hotel is environment -friendly. The hotel is located in a very safe place, close to downtown and Union Square; however, it is a 30+ min walk to the bay. There is valet and self parking available in the hotel (something like $30/$20 per day). There is in/out up until midnight.Later on our trip, me and my friend stayed in a Ramada Limited hotel in Santa Cruz, CA ($150 per night) where the room was bigger but lacked the clean feel of the room in Carlton. Also, stayed in a Carmel hotel in Santa Monica, CA ($130 per night) where the room was tiny, very dated, and not as clean as the one in Carlton. Both of these hotels were same price or more expensive than the Carlton (paid on average $130 per night) and not worthed the money at all.I would definately recommend this hotel to everyone. You will enjoy your stay!!!

Answer: The staff was very friendly and attentive

Me and my friend checked in the hotel on August 15, 2007 and checked out on August 18, 2007. I was nicely surprised to find a spacious room with a nice size bathroom and a walk-in closet(something rare for SF). <hl> Everything was extremely clean!!! The staff was very friendly and attentive . <hl> The hotel has a cozy lobby with a fireplace and couches. In addition, the hotel is environment -friendly. The hotel is located in a very safe place, close to downtown and Union Square; however, it is a 30+ min walk to the bay. There is valet and self parking available in the hotel (something like $30/$20 per day). There is in/out up until midnight. Later on our trip, me and my friend stayed in a Ramada Limited hotel in Santa Cruz, CA ($150 per night) where the room was bigger but lacked the clean feel of the room in Carlton. Also, stayed in a Carmel hotel in Santa Monica, CA ($130 per night) where the room was tiny, very dated, and not as clean as the one in Carlton. Both of these hotels were same price or more expensive than the Carlton (paid on average $130 per night) and not worthed the money at all. I would definately recommend this hotel to everyone. You will enjoy your stay!!!

Me and my friend checked in the hotel on August 15, 2007 and checked out on August 18, 2007. I was nicely surprised to find a spacious room with a nice size bathroom and a walk-in closet(something rare for SF). Everything was extremely clean!!! <hl> The staff was very friendly and attentive <hl>. The hotel has a cozy lobby with a fireplace and couches. In addition, the hotel is environment -friendly. The hotel is located in a very safe place, close to downtown and Union Square; however, it is a 30+ min walk to the bay. There is valet and self parking available in the hotel (something like $30/$20 per day). There is in/out up until midnight.Later on our trip, me and my friend stayed in a Ramada Limited hotel in Santa Cruz, CA ($150 per night) where the room was bigger but lacked the clean feel of the room in Carlton. Also, stayed in a Carmel hotel in Santa Monica, CA ($130 per night) where the room was tiny, very dated, and not as clean as the one in Carlton. Both of these hotels were same price or more expensive than the Carlton (paid on average $130 per night) and not worthed the money at all.I would definately recommend this hotel to everyone. You will enjoy your stay!!!

Everything was extremely clean!!! <hl> The staff was very friendly and attentive <hl> .


Question: What was the food like?

I booked our suite for 3 adults and 2 children based on a friends recommendation. Having never visited SF, I was hesitant about which neighborhood to stay in and the 'true' condition of the hotel-often those pictures are deceiving...but this was not the case at the Cow Hollow! Steven and Micheal were very helpful at the desk, the suite was spacious, clean and well stocked. My only dissappointment was the noise on the street-but I'm pretty sure that is how most of SF is on the weekend, unless you get up several stories in a hotel. That aside, I would stay in the Cow Hollow again with my family. It was a great location, the buses were just out the door and the food in the area was delicious! Barney's Burgers, Pluto's, Liverpool Lils...Yum!!

Answer: the food in the area was delicious

I booked our suite for 3 adults and 2 children based on a friends recommendation. Having never visited SF, I was hesitant about which neighborhood to stay in and the 'true' condition of the hotel-often those pictures are deceiving... but this was not the case at the Cow Hollow! Steven and Micheal were very helpful at the desk, the suite was spacious, clean and well stocked. My only dissappointment was the noise on the street-but I'm pretty sure that is how most of SF is on the weekend, unless you get up several stories in a hotel. That aside, I would stay in the Cow Hollow again with my family. <hl> It was a great location, the buses were just out the door and the food in the area was delicious ! <hl> Barney's Burgers, Pluto's, Liverpool Lils...Yum!!

I booked our suite for 3 adults and 2 children based on a friends recommendation. Having never visited SF, I was hesitant about which neighborhood to stay in and the 'true' condition of the hotel-often those pictures are deceiving...but this was not the case at the Cow Hollow! Steven and Micheal were very helpful at the desk, the suite was spacious, clean and well stocked. My only dissappointment was the noise on the street-but I'm pretty sure that is how most of SF is on the weekend, unless you get up several stories in a hotel. That aside, I would stay in the Cow Hollow again with my family. It was a great location, the buses were just out the door and <hl> the food in the area was delicious <hl>! Barney's Burgers, Pluto's, Liverpool Lils...Yum!!

It was a great location, the buses were just out the door and <hl> the food in the area was delicious <hl> !


Question: How is hotel?

We stayed at the Palace Hotel recently as part of a 2 1/2 week trip along the California coast, ending in San Francisco. I had stayed at the Palace Hotel many years ago, and was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large (15' X 15") with high ceilings, and a large flat screen TV. We were aware of the excessive cost of certain items (internet and parking), and worked around them. Since San Francisco was our final stop on the trip, we turned in our rental car when we arrived at the hotel. And the hotel offers free wireless internet in the lobby (it gets heavy use), although we used our laptop via a telephone internet connection. Even then, we had to pay for outside telephone calls, but it wasn't a problem considering our low hotel rate.The hotel is in an excellent location, just a few blocks from Union Square (easy walk) and in walking distance from the Ferry Building. You can also catch the trolley to Fisherman's Wharf right in front of the hotel. There is also a BART station in front of the hotel.We always request a quiet room location, and on this stay we were given an inside room. In San Francisco, unless you are in a room on a very high floor, you will get more than your share of street noise. So at the Palace, I would recommend the inside rooms -- no view but also no noise. Some other travelers noted the sound from the adjacent rooms and also from the hallway. We also had that experience, but fortunately not in the middle of the night. We could hear the couple next door whose bed shared a wall with ours, but mainly when they woke up a 5am and engaged in loud conversation. We also had hallway noise -- the doors were inclined to slam shut unless you closed them slowly (and many people didn't).The bottom line is that I would definitely stay at the Palace Hotel again. It was a quality experience at a very good price.

Answer: was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large

We stayed at the Palace Hotel recently as part of a 2 1/2 week trip along the California coast, ending in San Francisco. <hl> I had stayed at the Palace Hotel many years ago, and was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large (15' X 15") with high ceilings, and a large flat screen TV. <hl> We were aware of the excessive cost of certain items (internet and parking), and worked around them. Since San Francisco was our final stop on the trip, we turned in our rental car when we arrived at the hotel. And the hotel offers free wireless internet in the lobby (it gets heavy use), although we used our laptop via a telephone internet connection. Even then, we had to pay for outside telephone calls, but it wasn't a problem considering our low hotel rate. The hotel is in an excellent location, just a few blocks from Union Square (easy walk) and in walking distance from the Ferry Building. You can also catch the trolley to Fisherman's Wharf right in front of the hotel. There is also a BART station in front of the hotel. We always request a quiet room location, and on this stay we were given an inside room. In San Francisco, unless you are in a room on a very high floor, you will get more than your share of street noise. So at the Palace, I would recommend the inside rooms -- no view but also no noise. Some other travelers noted the sound from the adjacent rooms and also from the hallway. We also had that experience, but fortunately not in the middle of the night. We could hear the couple next door whose bed shared a wall with ours, but mainly when they woke up a 5am and engaged in loud conversation. We also had hallway noise -- the doors were inclined to slam shut unless you closed them slowly (and many people didn't).The bottom line is that I would definitely stay at the Palace Hotel again. It was a quality experience at a very good price.

We stayed at the Palace Hotel recently as part of a 2 1/2 week trip along the California coast, ending in San Francisco. I had stayed at the Palace Hotel many years ago, and <hl> was impressed by its elegance at that time. Although the hotel remains elegant, we felt quite comfortable in casual clothes. We were able to get an excellent senior rate of $139 per night for a room with king bed, and we were very satisfied. The room was fairly large <hl> (15' X 15") with high ceilings, and a large flat screen TV. We were aware of the excessive cost of certain items (internet and parking), and worked around them. Since San Francisco was our final stop on the trip, we turned in our rental car when we arrived at the hotel. And the hotel offers free wireless internet in the lobby (it gets heavy use), although we used our laptop via a telephone internet connection. Even then, we had to pay for outside telephone calls, but it wasn't a problem considering our low hotel rate.The hotel is in an excellent location, just a few blocks from Union Square (easy walk) and in walking distance from the Ferry Building. You can also catch the trolley to Fisherman's Wharf right in front of the hotel. There is also a BART station in front of the hotel.We always request a quiet room location, and on this stay we were given an inside room. In San Francisco, unless you are in a room on a very high floor, you will get more than your share of street noise. So at the Palace, I would recommend the inside rooms -- no view but also no noise. Some other travelers noted the sound from the adjacent rooms and also from the hallway. We also had that experience, but fortunately not in the middle of the night. We could hear the couple next door whose bed shared a wall with ours, but mainly when they woke up a 5am and engaged in loud conversation. We also had hallway noise -- the doors were inclined to slam shut unless you closed them slowly (and many people didn't).The bottom line is that I would definitely stay at the Palace Hotel again. It was a quality experience at a very good price.


Question: How do you like the hotel staff?

My husband and I just returned from a short getaway trip to San Francisco. I booked our stay through Expedia and chose Villa Florence for its location and its pet policy (no added fee!), since our Jack Russell terrier accompanied us on our trip. The hotel let us check into our room early (check-in is at 3 pm), even though I only called them 30 minutes before we arrived. They also honored my request for a quiet, pet-friendly room at the last minute when I wrongfully assumed that Expedia would pass on our special requests. We were warmly welcomed by the staff, and our anxious dog, who is not exactly a city dog and was overwhelmed with all the hustle and bustle, was met with smiles and welcome petting. (Every time we went in and out of the hotel, we, including our dog, were greeted warmly by the staff.) Our standard king room was not exactly gigantic, but large enough for us and was well-decorated and clean. The bathroom is small but quite functional and had great products from Lather. My husband was happy to see the large flat screen tv and the ipod ready sound system in the room. The linens on the bed were soft and the feather bed quite comfortable. The room itself was an interior room with no view, which was good for us since it got quite noisy at night from the busy streets below. On Friday night, we heard the faint thumping bass from a nearby club but not so loud that we couldn't sleep. We had breakfast at the attached restaurant, Kuleto's, on our final day, and it was reasonably priced (compared to everything else in San Francisco) and very tasty. The cable cars run right in front of the hotel on Powell Street and the Bart/Muni station is just 2 blocks down, so transportation was no problem at all. The only negative I would say about our stay was the lack of nearby parks to take our dog. Union Square, even with its grassy area, wasn't exactly an ideal place for our dog. Overall, I would recommend Villa Florence for its friendly service, clean and comfortable accomodations and its proximity to everything. We had a great time!

Answer: We were warmly welcomed by the staff

My husband and I just returned from a short getaway trip to San Francisco. I booked our stay through Expedia and chose Villa Florence for its location and its pet policy (no added fee!), since our Jack Russell terrier accompanied us on our trip. The hotel let us check into our room early (check-in is at 3 pm), even though I only called them 30 minutes before we arrived. They also honored my request for a quiet, pet-friendly room at the last minute when I wrongfully assumed that Expedia would pass on our special requests. <hl> We were warmly welcomed by the staff , and our anxious dog, who is not exactly a city dog and was overwhelmed with all the hustle and bustle, was met with smiles and welcome petting. <hl> (Every time we went in and out of the hotel, we, including our dog, were greeted warmly by the staff.) Our standard king room was not exactly gigantic, but large enough for us and was well-decorated and clean. The bathroom is small but quite functional and had great products from Lather. My husband was happy to see the large flat screen tv and the ipod ready sound system in the room. The linens on the bed were soft and the feather bed quite comfortable. The room itself was an interior room with no view, which was good for us since it got quite noisy at night from the busy streets below. On Friday night, we heard the faint thumping bass from a nearby club but not so loud that we couldn't sleep. We had breakfast at the attached restaurant, Kuleto's, on our final day, and it was reasonably priced (compared to everything else in San Francisco) and very tasty. The cable cars run right in front of the hotel on Powell Street and the Bart/Muni station is just 2 blocks down, so transportation was no problem at all. The only negative I would say about our stay was the lack of nearby parks to take our dog. Union Square, even with its grassy area, wasn't exactly an ideal place for our dog. Overall, I would recommend Villa Florence for its friendly service, clean and comfortable accomodations and its proximity to everything. We had a great time!

My husband and I just returned from a short getaway trip to San Francisco. I booked our stay through Expedia and chose Villa Florence for its location and its pet policy (no added fee!), since our Jack Russell terrier accompanied us on our trip. The hotel let us check into our room early (check-in is at 3 pm), even though I only called them 30 minutes before we arrived. They also honored my request for a quiet, pet-friendly room at the last minute when I wrongfully assumed that Expedia would pass on our special requests. <hl> We were warmly welcomed by the staff <hl>, and our anxious dog, who is not exactly a city dog and was overwhelmed with all the hustle and bustle, was met with smiles and welcome petting. (Every time we went in and out of the hotel, we, including our dog, were greeted warmly by the staff.) Our standard king room was not exactly gigantic, but large enough for us and was well-decorated and clean. The bathroom is small but quite functional and had great products from Lather. My husband was happy to see the large flat screen tv and the ipod ready sound system in the room. The linens on the bed were soft and the feather bed quite comfortable. The room itself was an interior room with no view, which was good for us since it got quite noisy at night from the busy streets below. On Friday night, we heard the faint thumping bass from a nearby club but not so loud that we couldn't sleep. We had breakfast at the attached restaurant, Kuleto's, on our final day, and it was reasonably priced (compared to everything else in San Francisco) and very tasty. The cable cars run right in front of the hotel on Powell Street and the Bart/Muni station is just 2 blocks down, so transportation was no problem at all. The only negative I would say about our stay was the lack of nearby parks to take our dog. Union Square, even with its grassy area, wasn't exactly an ideal place for our dog. Overall, I would recommend Villa Florence for its friendly service, clean and comfortable accomodations and its proximity to everything. We had a great time!

<hl> We were warmly welcomed by the staff <hl> , and our anxious dog, who is not exactly a city dog and was overwhelmed with all the hustle and bustle, was met with smiles and welcome petting.


Question: How is the union square?

the palomar was a nice hotel. nothing special, the decorating was a bit generic. the service was excellent, everybody was very friendly and helpful. being so close to union square, it really was right in the middle of tourist central, but it made a good central location from which to explore some of the quieter neighborhoods of SF. if you are coming to shop at the big name stores, you probably couldnt do much better than the palomar for location and value. it is conveniently located close to a bart stop, which i wish i had known on the way there b.c our cab from OAK was $60 whereas the return trip on the bart was about $5 per person.

Answer: close to union square

the palomar was a nice hotel. nothing special, the decorating was a bit generic. the service was excellent, everybody was very friendly and helpful. <hl> being so close to union square , it really was right in the middle of tourist central, but it made a good central location from which to explore some of the quieter neighborhoods of SF. <hl> if you are coming to shop at the big name stores, you probably couldnt do much better than the palomar for location and value. it is conveniently located close to a bart stop, which i wish i had known on the way there b.c our cab from OAK was $60 whereas the return trip on the bart was about $5 per person.

the palomar was a nice hotel. nothing special, the decorating was a bit generic. the service was excellent, everybody was very friendly and helpful. being so <hl> close to union square <hl>, it really was right in the middle of tourist central, but it made a good central location from which to explore some of the quieter neighborhoods of SF. if you are coming to shop at the big name stores, you probably couldnt do much better than the palomar for location and value. it is conveniently located close to a bart stop, which i wish i had known on the way there b.c our cab from OAK was $60 whereas the return trip on the bart was about $5 per person.

being so <hl> close to union square <hl> , it really was right in the middle of tourist central, but it made a good central location from which to explore some of the quieter neighborhoods of SF.


Question: How is bed?

My wife is picky about hotels and not easily impressed. The lobby was a good start-- easy on the eye, jazzy techno in the background. The staff was friendly and helpful with hints like "don't waste your time at Pier 39." But when the missus entered our room, she exclaimed: "Oh, hell yes." Cool furniture, nice bed and bathroom. Plenty of space. There was even a small couch and an i-pod adapter on the nightstand. I'd done well picking this place.

Answer: nice bed

My wife is picky about hotels and not easily impressed. The lobby was a good start-- easy on the eye, jazzy techno in the background. The staff was friendly and helpful with hints like "don't waste your time at Pier 39." <hl> But when the missus entered our room, she exclaimed: "Oh, hell yes." Cool furniture, nice bed and bathroom. <hl> Plenty of space. There was even a small couch and an i-pod adapter on the nightstand. I'd done well picking this place.

My wife is picky about hotels and not easily impressed. The lobby was a good start-- easy on the eye, jazzy techno in the background. The staff was friendly and helpful with hints like "don't waste your time at Pier 39." But when the missus entered our room, she exclaimed: "Oh, hell yes." Cool furniture, <hl> nice bed <hl> and bathroom. Plenty of space. There was even a small couch and an i-pod adapter on the nightstand. I'd done well picking this place.


Question: How was the view from the room of alcatraz?

After initially booking with another hotel that seemed shady we went the safe route. The hotel and its service is great, you can get a taxi anytime outside so travel within the city is so easy. Good location from all main tourist areas, we even walked to union square and north beach! The room and bathroom was large enough for two people and the views were amazing from the 26th floor! The only thing I wish were different was the price, it was a bit high for what the room was, but you're paying for the name and in San Francisco, everything is expensive, so we soon got used to that!

Answer: views were amazing

After initially booking with another hotel that seemed shady we went the safe route. The hotel and its service is great, you can get a taxi anytime outside so travel within the city is so easy. Good location from all main tourist areas, we even walked to union square and north beach! <hl> The room and bathroom was large enough for two people and the views were amazing from the 26th floor! <hl> The only thing I wish were different was the price, it was a bit high for what the room was, but you're paying for the name and in San Francisco, everything is expensive, so we soon got used to that!

After initially booking with another hotel that seemed shady we went the safe route. The hotel and its service is great, you can get a taxi anytime outside so travel within the city is so easy. Good location from all main tourist areas, we even walked to union square and north beach! The room and bathroom was large enough for two people and the <hl> views were amazing <hl> from the 26th floor! The only thing I wish were different was the price, it was a bit high for what the room was, but you're paying for the name and in San Francisco, everything is expensive, so we soon got used to that!


Question: How is service?

I stayed at the Serrano for 5 days this summer and I had a great time. The hotel is very nice and modern, the room was quite large, and the beds were very confortable. We had free internet access in the room and free coffee/tea in the mornings. The service was very helpful and nice too. When we arrived we asked for a different room and they immediately gave it to us. The location was excellent for sightseeing. Centrally located and with very easy access to everything. We really enjoyed our stay at the Serrano and would definitely go there again if we return!

Answer: The service was very helpful and nice too

I stayed at the Serrano for 5 days this summer and I had a great time. The hotel is very nice and modern, the room was quite large, and the beds were very confortable. We had free internet access in the room and free coffee/tea in the mornings. <hl> The service was very helpful and nice too . <hl> When we arrived we asked for a different room and they immediately gave it to us. The location was excellent for sightseeing. Centrally located and with very easy access to everything. We really enjoyed our stay at the Serrano and would definitely go there again if we return!

I stayed at the Serrano for 5 days this summer and I had a great time. The hotel is very nice and modern, the room was quite large, and the beds were very confortable. We had free internet access in the room and free coffee/tea in the mornings. <hl> The service was very helpful and nice too <hl>. When we arrived we asked for a different room and they immediately gave it to us. The location was excellent for sightseeing. Centrally located and with very easy access to everything. We really enjoyed our stay at the Serrano and would definitely go there again if we return!

<hl> The service was very helpful and nice too <hl> .


Question: What is your opinion of the staff in the KRA offices?

Upon arrival we were advised that there is a high level of break in's to cars, and no security. The hotel is like a maze with several different elevators going to different parts of the hotel, the staff were not friendly or helpful. The lock on our door was broken (part of the handle and fell off when I closed the door to our suite) The suite was old, stuffy, and dirty, with mold in the bathroom. I slept on top of the sheets, in my clothing. The air conditioner did not work. Upon leaving down the stairs (the several-elevator system was to confusing) we discovered shopping bags filled with garbage in the stairwell. Very gross. The price was $150USD... we complained to the manager about our repulsive experience... he took off $5. By far the worst hotel we stayed at on our drive from Seattle to L.A.

Answer: the staff were not friendly or helpful

Upon arrival we were advised that there is a high level of break in's to cars, and no security. <hl> The hotel is like a maze with several different elevators going to different parts of the hotel, the staff were not friendly or helpful . <hl> The lock on our door was broken (part of the handle and fell off when I closed the door to our suite) The suite was old, stuffy, and dirty, with mold in the bathroom. I slept on top of the sheets, in my clothing. The air conditioner did not work. Upon leaving down the stairs (the several-elevator system was to confusing) we discovered shopping bags filled with garbage in the stairwell. Very gross. The price was $150USD... we complained to the manager about our repulsive experience... he took off $5. By far the worst hotel we stayed at on our drive from Seattle to L.A.

Upon arrival we were advised that there is a high level of break in's to cars, and no security. The hotel is like a maze with several different elevators going to different parts of the hotel, <hl> the staff were not friendly or helpful <hl>. The lock on our door was broken (part of the handle and fell off when I closed the door to our suite) The suite was old, stuffy, and dirty, with mold in the bathroom. I slept on top of the sheets, in my clothing. The air conditioner did not work. Upon leaving down the stairs (the several-elevator system was to confusing) we discovered shopping bags filled with garbage in the stairwell. Very gross. The price was $150USD... we complained to the manager about our repulsive experience... he took off $5. By far the worst hotel we stayed at on our drive from Seattle to L.A.

The hotel is like a maze with several different elevators going to different parts of the hotel, <hl> the staff were not friendly or helpful <hl> .


Question: How is the service?

We spent three days at the Pan Pacific over the Labour Day weekend. The person on the front desk was friendly and professional and swiftly checked us in. Our room was beautiful (superior king). It was a large room with a fresh contemporary design. The bathroom was luxurious - a sunken bath, a shower with good pressure (a must!), large sink with a large well lit mirror; and the toilet was discretely tucked behind a dividing wall.Other reviewers have expressed concern about the noise so I felt I should comment on this. Our room looked onto a side street and although there was some noise, I only noticed this on the first night - for me it was just a case of adjusting to the city. Daytime concierge was very friendly and helpful - although we were given misinformation in terms of the nearest MUNI stop.A word on room service - in the morning the service was excellent - be aware that there is a wider room service menu than the room card would suggest - I made the mistake of thinking the breakfast choices were very limited and later discovered that there were more choices in the hotel welcome book! Regardless, the service was efficient and friendly. However, the same cannot be said for evening room service. We called down for room service at about 10:30pm and received no response; concierge picked up the phone and he said he would call us back, but no return call was made! This was a real disappointment as this did not reflect the usual efficient service. Breakfast was a bit pricey (normal 4* prices really) but delicious. I had brioche french toast with maple syrup and pear and my partner had a cooked breakfast. I don't go for cooked breakfasts because I find them too greasy/heavy, but his looked really good. Also their double lattes are the best! I chose the Pan Pacific based on reviews I had read on TripAdviser, it lived up to my expectations and more and I would definitely stay there again if I were to visit SF in the future.

Answer: This was a real disappointment

We spent three days at the Pan Pacific over the Labour Day weekend. The person on the front desk was friendly and professional and swiftly checked us in. Our room was beautiful (superior king). It was a large room with a fresh contemporary design. The bathroom was luxurious - a sunken bath, a shower with good pressure (a must!), large sink with a large well lit mirror; and the toilet was discretely tucked behind a dividing wall. Other reviewers have expressed concern about the noise so I felt I should comment on this. Our room looked onto a side street and although there was some noise, I only noticed this on the first night - for me it was just a case of adjusting to the city. Daytime concierge was very friendly and helpful - although we were given misinformation in terms of the nearest MUNI stop. A word on room service - in the morning the service was excellent - be aware that there is a wider room service menu than the room card would suggest - I made the mistake of thinking the breakfast choices were very limited and later discovered that there were more choices in the hotel welcome book! Regardless, the service was efficient and friendly. However, the same cannot be said for evening room service. <hl> We called down for room service at about 10:30pm and received no response; concierge picked up the phone and he said he would call us back, but no return call was made! This was a real disappointment as this did not reflect the usual efficient service. <hl> Breakfast was a bit pricey (normal 4* prices really) but delicious. I had brioche french toast with maple syrup and pear and my partner had a cooked breakfast. I don't go for cooked breakfasts because I find them too greasy/heavy, but his looked really good. Also their double lattes are the best! I chose the Pan Pacific based on reviews I had read on TripAdviser, it lived up to my expectations and more and I would definitely stay there again if I were to visit SF in the future.

We spent three days at the Pan Pacific over the Labour Day weekend. The person on the front desk was friendly and professional and swiftly checked us in. Our room was beautiful (superior king). It was a large room with a fresh contemporary design. The bathroom was luxurious - a sunken bath, a shower with good pressure (a must!), large sink with a large well lit mirror; and the toilet was discretely tucked behind a dividing wall.Other reviewers have expressed concern about the noise so I felt I should comment on this. Our room looked onto a side street and although there was some noise, I only noticed this on the first night - for me it was just a case of adjusting to the city. Daytime concierge was very friendly and helpful - although we were given misinformation in terms of the nearest MUNI stop.A word on room service - in the morning the service was excellent - be aware that there is a wider room service menu than the room card would suggest - I made the mistake of thinking the breakfast choices were very limited and later discovered that there were more choices in the hotel welcome book! Regardless, the service was efficient and friendly. However, the same cannot be said for evening room service. We called down for room service at about 10:30pm and received no response; concierge picked up the phone and he said he would call us back, but no return call was made! <hl> This was a real disappointment <hl> as this did not reflect the usual efficient service. Breakfast was a bit pricey (normal 4* prices really) but delicious. I had brioche french toast with maple syrup and pear and my partner had a cooked breakfast. I don't go for cooked breakfasts because I find them too greasy/heavy, but his looked really good. Also their double lattes are the best! I chose the Pan Pacific based on reviews I had read on TripAdviser, it lived up to my expectations and more and I would definitely stay there again if I were to visit SF in the future.


Question: How was the food?

We spent 2 nights at the Ritz San Francisco over the Memorial Day weekend holiday. Overall, it was a fantastic experience. From the greetings as we entered the grand lobby area (the smell of fresh flowers is truly wonderful), to the beautiful room, we truly enjoyed the experience.Pros: Excellent room service & food items offered; top quality bath and room amenities; very friendly staff; the Fitness Center (fruit-infused water, steam room, pool--need I say more?); bottled water provided when you valet and take your car out.Cons: I would have preferred a separate tub and shower, but I think due to limited space in the city, it needed to be done this way. We had a special order of water and cheese, but it was not in our room when we first arrived, and it took 2 phone calls to get it up there (and it was missing requested items, such as lemons and ice). I also visited the spa, and they were 10 minutes late in getting to me, which I think they should work on. Also, the valet attendant nearly gave another couple our rental car (!), very random. If it wasn't for my husband arriving to the scene a few seconds later, someone else would have driven off with our car (so be sure you are there before your car arrives).

Answer: food items offered

We spent 2 nights at the Ritz San Francisco over the Memorial Day weekend holiday. Overall, it was a fantastic experience. From the greetings as we entered the grand lobby area (the smell of fresh flowers is truly wonderful), to the beautiful room, we truly enjoyed the experience. <hl> Pros: Excellent room service & food items offered ; top quality bath and room amenities; very friendly staff; the Fitness Center (fruit-infused water, steam room, pool--need I say more?); bottled water provided when you valet and take your car out. <hl> Cons: I would have preferred a separate tub and shower, but I think due to limited space in the city, it needed to be done this way. We had a special order of water and cheese, but it was not in our room when we first arrived, and it took 2 phone calls to get it up there (and it was missing requested items, such as lemons and ice). I also visited the spa, and they were 10 minutes late in getting to me, which I think they should work on. Also, the valet attendant nearly gave another couple our rental car (!), very random. If it wasn't for my husband arriving to the scene a few seconds later, someone else would have driven off with our car (so be sure you are there before your car arrives).

We spent 2 nights at the Ritz San Francisco over the Memorial Day weekend holiday. Overall, it was a fantastic experience. From the greetings as we entered the grand lobby area (the smell of fresh flowers is truly wonderful), to the beautiful room, we truly enjoyed the experience.Pros: Excellent room service & <hl> food items offered <hl>; top quality bath and room amenities; very friendly staff; the Fitness Center (fruit-infused water, steam room, pool--need I say more?); bottled water provided when you valet and take your car out.Cons: I would have preferred a separate tub and shower, but I think due to limited space in the city, it needed to be done this way. We had a special order of water and cheese, but it was not in our room when we first arrived, and it took 2 phone calls to get it up there (and it was missing requested items, such as lemons and ice). I also visited the spa, and they were 10 minutes late in getting to me, which I think they should work on. Also, the valet attendant nearly gave another couple our rental car (!), very random. If it wasn't for my husband arriving to the scene a few seconds later, someone else would have driven off with our car (so be sure you are there before your car arrives).

Pros: Excellent room service & <hl> food items offered <hl> ; top quality bath and room amenities; very friendly staff; the Fitness Center (fruit-infused water, steam room, pool--need I say more?); bottled water provided when you valet and take your car out.


Question: What do you think about the service?

I have stayed at the FS SF twice for business. It is a beautiful hotel, with clean large rooms, L'Occitane bath products, excellent service and very good food. The location is within blocks of Union Square (great shopping) and close to the business district. I dont think I will stay anywhere else in SF. The staff is accomodating and warm and the hotel is excellent, for business or pleasure.

Answer: The staff is accomodating and warm and the

I have stayed at the FS SF twice for business. It is a beautiful hotel, with clean large rooms, L'Occitane bath products, excellent service and very good food. The location is within blocks of Union Square (great shopping) and close to the business district. I dont think I will stay anywhere else in SF. <hl> The staff is accomodating and warm and the hotel is excellent, for business or pleasure. <hl>

I have stayed at the FS SF twice for business. It is a beautiful hotel, with clean large rooms, L'Occitane bath products, excellent service and very good food. The location is within blocks of Union Square (great shopping) and close to the business district. I dont think I will stay anywhere else in SF. <hl> The staff is accomodating and warm and the <hl> hotel is excellent, for business or pleasure.


Question: How about wine hour?

Things were a little disorganized at check-in but once they got everything figured out it was a wonderful stay. The beds and shower were nice. The room was a decent size for San Francisco and everything was clean and well kept. I really like the design of the lobby, definitely not your standard hotel. The wine reception was nice. It was busy but well managed. We had a bay view room and it was kind of a splurge but worth it. We were able to get a package with breakfast and Muni passes and valet parking on the hotel website. The location is also quite nice, right between Ghirardelli Square and Pier 39, both of which are worth a visit.

Answer: The wine reception was nice

The wine reception was nice .

Things were a little disorganized at check-in but once they got everything figured out it was a wonderful stay. The beds and shower were nice. The room was a decent size for San Francisco and everything was clean and well kept. I really like the design of the lobby, definitely not your standard hotel. <hl> The wine reception was nice . <hl> It was busy but well managed. We had a bay view room and it was kind of a splurge but worth it. We were able to get a package with breakfast and Muni passes and valet parking on the hotel website. The location is also quite nice, right between Ghirardelli Square and Pier 39, both of which are worth a visit.

Things were a little disorganized at check-in but once they got everything figured out it was a wonderful stay. The beds and shower were nice. The room was a decent size for San Francisco and everything was clean and well kept. I really like the design of the lobby, definitely not your standard hotel. <hl> The wine reception was nice <hl>. It was busy but well managed. We had a bay view room and it was kind of a splurge but worth it. We were able to get a package with breakfast and Muni passes and valet parking on the hotel website. The location is also quite nice, right between Ghirardelli Square and Pier 39, both of which are worth a visit.


Question: How is the staff?

This is one of the best hotels I have ever been in. It is centerally located only a block away from china town and a couple from union square. The staff are the most helpful and friendly I have ever seen. From check in with a lady called Crystal she supplied us with maps gave good advice and was very helpful. Another member of staff from meeting me once remembered my name everytime he saw me. Its not the cheapest place but it is a very nice hotel and you wont regret booking here. The food is excellent as well.

Answer: The staff are the most helpful and friendly I have ever seen

This is one of the best hotels I have ever been in. It is centerally located only a block away from china town and a couple from union square. <hl> The staff are the most helpful and friendly I have ever seen . <hl> From check in with a lady called Crystal she supplied us with maps gave good advice and was very helpful. Another member of staff from meeting me once remembered my name everytime he saw me. Its not the cheapest place but it is a very nice hotel and you wont regret booking here. The food is excellent as well.

This is one of the best hotels I have ever been in. It is centerally located only a block away from china town and a couple from union square. <hl> The staff are the most helpful and friendly I have ever seen <hl>. From check in with a lady called Crystal she supplied us with maps gave good advice and was very helpful. Another member of staff from meeting me once remembered my name everytime he saw me. Its not the cheapest place but it is a very nice hotel and you wont regret booking here. The food is excellent as well.

<hl> The staff are the most helpful and friendly I have ever seen <hl> .


Question: How central and close of everything it's?

I was very surprised when I arrived at this hotel, due to the negative reviews from previous postings. We had a room on the 5th floor ,and found nothing wrong with this hotel. The room and bathroom size was good, always clean, comfortable beds, nice toiletries, good A/C. The location was excellent and close to everything, elevator worked fine. As mentioned by others the area close to the hotel (tenderloin section) is not the prettiest, but we were not bothered at all by the beggers. What we enjoyed the most was the wine hour in the afternoons, there was always plenty of all kinds of wine, specially merlot. I like to mention 2 people who were very helpful and nice, John (the concierge) and Kaheel (the do it all guy) always pleasant and very helpful. Thanks guys for a wonderful stay!

Answer: location

I was very surprised when I arrived at this hotel, due to the negative reviews from previous postings. We had a room on the 5th floor ,and found nothing wrong with this hotel. The room and bathroom size was good, always clean, comfortable beds, nice toiletries, good A/C. <hl> The location was excellent and close to everything, elevator worked fine. <hl> As mentioned by others the area close to the hotel (tenderloin section) is not the prettiest, but we were not bothered at all by the beggers. What we enjoyed the most was the wine hour in the afternoons, there was always plenty of all kinds of wine, specially merlot. I like to mention 2 people who were very helpful and nice, John (the concierge) and Kaheel (the do it all guy) always pleasant and very helpful. Thanks guys for a wonderful stay!

I was very surprised when I arrived at this hotel, due to the negative reviews from previous postings. We had a room on the 5th floor ,and found nothing wrong with this hotel. The room and bathroom size was good, always clean, comfortable beds, nice toiletries, good A/C. The <hl> location <hl> was excellent and close to everything, elevator worked fine. As mentioned by others the area close to the hotel (tenderloin section) is not the prettiest, but we were not bothered at all by the beggers. What we enjoyed the most was the wine hour in the afternoons, there was always plenty of all kinds of wine, specially merlot. I like to mention 2 people who were very helpful and nice, John (the concierge) and Kaheel (the do it all guy) always pleasant and very helpful. Thanks guys for a wonderful stay!


Question: How is the pool?

I found this hotel good value for money. OK there are a lot of complaints on here ....with comments like " stay at the Hilton " ....I would be surprised if the Hilton was available at the same price as this hotel.With children aged 7 and 10 the location was excellent , especially with the access right on to the wharf.....the beds are very comfortable and I found the staff very friendly......The pool is a bit small but the kids loved it and did not stay in too long ......Only downside in my opinion is there is no bar or lounge area.......apart from that it is ideal for a short family break,.

Answer: The pool is a bit small but the kids loved it

I found this hotel good value for money. OK there are a lot of complaints on here ....with comments like " stay at the Hilton " .... I would be surprised if the Hilton was available at the same price as this hotel. With children aged 7 and 10 the location was excellent , especially with the access right on to the wharf..... the beds are very comfortable and I found the staff very friendly...... <hl> The pool is a bit small but the kids loved it and did not stay in too long ...... <hl> Only downside in my opinion is there is no bar or lounge area.......apart from that it is ideal for a short family break,.

I found this hotel good value for money. OK there are a lot of complaints on here ....with comments like " stay at the Hilton " ....I would be surprised if the Hilton was available at the same price as this hotel.With children aged 7 and 10 the location was excellent , especially with the access right on to the wharf.....the beds are very comfortable and I found the staff very friendly......<hl> The pool is a bit small but the kids loved it <hl> and did not stay in too long ......Only downside in my opinion is there is no bar or lounge area.......apart from that it is ideal for a short family break,.


Question: When is complimentary cheese used?

My husband and I stayed here in late September. We loved the place and prefer it to all the other hotels in San Francisco.We have tried:The Four Seasons (hated it-noisy, pretentious and noir.)The Mandarin Oriental: (like it a lot, second choice, but it is in the financial district, on the top floors of a high rise office building. Hard to get away from feeling like you are going to work.The Omni: Nice hotel, nice location, nice rooms. Bad service.The Fairmont Ghirardelli Square is an all-suites hotel that is an historic building. It has great charm and large windows (with incredible views.) The rooms are extraordinary, with fireplaces, bay views, kitchens, family rooms, marble baths, large flat screens in the bedrooms and family rooms. They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!) Outside there are large open terraces (with gas fire pits) to hang out on on beautiful days - overlooking the bay and the plaza of Ghirardelli Square.A block and a half from Gary Denko's Restaurant, Fort Mason Park, and on the National Maritime Historic Park we walked all over the place.I particularly like the antique four-master docked in the Maritime Park. Waking up to see that every morning was terrific.Very strong recommendation. Hard to beat this place, anywhere in the world.

Answer: They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!)

My husband and I stayed here in late September. We loved the place and prefer it to all the other hotels in San Francisco. We have tried:The Four Seasons (hated it-noisy, pretentious and noir.)The Mandarin Oriental: (like it a lot, second choice, but it is in the financial district, on the top floors of a high rise office building. Hard to get away from feeling like you are going to work. The Omni: Nice hotel, nice location, nice rooms. Bad service. The Fairmont Ghirardelli Square is an all-suites hotel that is an historic building. It has great charm and large windows (with incredible views.) The rooms are extraordinary, with fireplaces, bay views, kitchens, family rooms, marble baths, large flat screens in the bedrooms and family rooms. <hl> They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!) Outside there are large open terraces (with gas fire pits) to hang out on on beautiful days - overlooking the bay and the plaza of Ghirardelli Square. <hl> A block and a half from Gary Denko's Restaurant, Fort Mason Park, and on the National Maritime Historic Park we walked all over the place. I particularly like the antique four-master docked in the Maritime Park. Waking up to see that every morning was terrific. Very strong recommendation. Hard to beat this place, anywhere in the world.

My husband and I stayed here in late September. We loved the place and prefer it to all the other hotels in San Francisco.We have tried:The Four Seasons (hated it-noisy, pretentious and noir.)The Mandarin Oriental: (like it a lot, second choice, but it is in the financial district, on the top floors of a high rise office building. Hard to get away from feeling like you are going to work.The Omni: Nice hotel, nice location, nice rooms. Bad service.The Fairmont Ghirardelli Square is an all-suites hotel that is an historic building. It has great charm and large windows (with incredible views.) The rooms are extraordinary, with fireplaces, bay views, kitchens, family rooms, marble baths, large flat screens in the bedrooms and family rooms. <hl> They provide a continental breakfast with fruit and berries each morning (for free!) and cheese and wine in the afternoon (also free!) <hl> Outside there are large open terraces (with gas fire pits) to hang out on on beautiful days - overlooking the bay and the plaza of Ghirardelli Square.A block and a half from Gary Denko's Restaurant, Fort Mason Park, and on the National Maritime Historic Park we walked all over the place.I particularly like the antique four-master docked in the Maritime Park. Waking up to see that every morning was terrific.Very strong recommendation. Hard to beat this place, anywhere in the world.


Question: What about the front desk?

Just returned from 3 days stay at the San Francisco Marriott Downtown.LOCATION: Its a nice hotel in SOMA close to MarketStreet and Museum of Modern Art. The neighborhood is nice and close to Market Street shopping, Muni train stationand many tourist attractions and is quite safe even late at night.ROOM: The room that was offered to me was anon-smoking disabled access room, so your roommight differ from these description about the room.The view of the city and MOMA was great from theroom. There is a separate high floor elevator thatprovides quick access to high floors with as fewstops as possible. The room and bathroom was very spacious. One thing that is noticably missing in the room was a mini-bar. I arrived late night and wanted some snack.The room service was closed and there was nomini-bar. Fortunately, there are quite a few 24 hourconvenience stores steps away from the hotel onMarket street.The carpet and furniture was little worn, but the linensand comforters were fresh and new.STAFF: The front desk staff was very nice and gave mea high floor room with view. Housekeeping staff wascourteous as well. Didn't have a chance to talk with concierge services - so can't comment on that.FACILITIES: The room has high speed wired internet access available for an extra $12.95. This charge alsoincludes unlimited local calling and unlimited domesticlong distance within the continental US. Room hasa TV with number of US channels including HBO and Starz.To SUM UP, this is a great hotel with good service. I wouldrate it 3.5 stars. With minimal renovations to rooms, itcould upgrade to 4 stars easily.

Answer: The front desk staff was very nice

Just returned from 3 days stay at the San Francisco Marriott Downtown. LOCATION: Its a nice hotel in SOMA close to MarketStreet and Museum of Modern Art. The neighborhood is nice and close to Market Street shopping, Muni train stationand many tourist attractions and is quite safe even late at night. ROOM: The room that was offered to me was anon-smoking disabled access room, so your roommight differ from these description about the room. The view of the city and MOMA was great from theroom. There is a separate high floor elevator thatprovides quick access to high floors with as fewstops as possible. The room and bathroom was very spacious. One thing that is noticably missing in the room was a mini-bar. I arrived late night and wanted some snack. The room service was closed and there was nomini-bar. Fortunately, there are quite a few 24 hourconvenience stores steps away from the hotel onMarket street. The carpet and furniture was little worn, but the linensand comforters were fresh and new. <hl> STAFF: The front desk staff was very nice and gave mea high floor room with view. <hl> Housekeeping staff wascourteous as well. Didn't have a chance to talk with concierge services - so can't comment on that. FACILITIES: The room has high speed wired internet access available for an extra $12.95. This charge alsoincludes unlimited local calling and unlimited domesticlong distance within the continental US. Room hasa TV with number of US channels including HBO and Starz. To SUM UP, this is a great hotel with good service. I wouldrate it 3.5 stars. With minimal renovations to rooms, itcould upgrade to 4 stars easily.

Just returned from 3 days stay at the San Francisco Marriott Downtown.LOCATION: Its a nice hotel in SOMA close to MarketStreet and Museum of Modern Art. The neighborhood is nice and close to Market Street shopping, Muni train stationand many tourist attractions and is quite safe even late at night.ROOM: The room that was offered to me was anon-smoking disabled access room, so your roommight differ from these description about the room.The view of the city and MOMA was great from theroom. There is a separate high floor elevator thatprovides quick access to high floors with as fewstops as possible. The room and bathroom was very spacious. One thing that is noticably missing in the room was a mini-bar. I arrived late night and wanted some snack.The room service was closed and there was nomini-bar. Fortunately, there are quite a few 24 hourconvenience stores steps away from the hotel onMarket street.The carpet and furniture was little worn, but the linensand comforters were fresh and new.STAFF: <hl> The front desk staff was very nice <hl> and gave mea high floor room with view. Housekeeping staff wascourteous as well. Didn't have a chance to talk with concierge services - so can't comment on that.FACILITIES: The room has high speed wired internet access available for an extra $12.95. This charge alsoincludes unlimited local calling and unlimited domesticlong distance within the continental US. Room hasa TV with number of US channels including HBO and Starz.To SUM UP, this is a great hotel with good service. I wouldrate it 3.5 stars. With minimal renovations to rooms, itcould upgrade to 4 stars easily.


Question: How do you like wine tasting?

We needed a one night stay. I looked diligently for a good solid hotel, that I would not be afraid of the ambiance or the room. This is a nice solid hotel. Low key, not a lot of frills, nice wine reception, friendly staff. Small rooms, but again, how much time do you spend in the room? Room was nicely decorated.

Answer: not a lot of frills, nice wine reception

We needed a one night stay. I looked diligently for a good solid hotel, that I would not be afraid of the ambiance or the room. This is a nice solid hotel. <hl> Low key, not a lot of frills, nice wine reception , friendly staff. <hl> Small rooms, but again, how much time do you spend in the room? Room was nicely decorated.

We needed a one night stay. I looked diligently for a good solid hotel, that I would not be afraid of the ambiance or the room. This is a nice solid hotel. Low key, <hl> not a lot of frills, nice wine reception <hl>, friendly staff. Small rooms, but again, how much time do you spend in the room? Room was nicely decorated.

Low key, <hl> not a lot of frills, nice wine reception <hl> , friendly staff.


Question: Where is food?

I have just returned from San Francisco and an enjoyable 6 night stay in The Whitcomb Hotel, I was a little worried at first having read the reviews on here and other sites, however my fears were unfounded, I was checked in by a Russian lady called Olga who not only was friendly but was funny too and instantly put me at ease, she explained about the Hotels services and what was happening in and around the Hotel in the time I was staying, My only prolem was the parking as is a little steep but Parking is San Francisco's 3rd Industry after banking and tourism!!My room not only was clean it was fully modernised and well equipped the cable TV was a god send! Big comfortable bed and even though I was on the front with traffic noise I still slept well.Joined to the hotel is the Florida Garden Restaurant the food was excellent and good value too (Clam Chouder was fantastic) also there is a Starbucks attatched. The local area is suffering a little but I only saw 2 or 3 homeless people my entire stay! Maybe because Hilary Clinton was speaking across the road one night!All in all a good hotel full of history and comfortable and I would gladly stop again and take my family!

Answer: San Francisco

<hl> I have just returned from San Francisco and an enjoyable 6 night stay in The Whitcomb Hotel, I was a little worried at first having read the reviews on here and other sites, however my fears were unfounded, I was checked in by a Russian lady called Olga who not only was friendly but was funny too and instantly put me at ease, she explained about the Hotels services and what was happening in and around the Hotel in the time I was staying, My only prolem was the parking as is a little steep but Parking is San Francisco's 3rd Industry after banking and tourism!!My room not only was clean it was fully modernised and well equipped the cable TV was a god send! <hl> Big comfortable bed and even though I was on the front with traffic noise I still slept well. Joined to the hotel is the Florida Garden Restaurant the food was excellent and good value too (Clam Chouder was fantastic) also there is a Starbucks attatched. The local area is suffering a little but I only saw 2 or 3 homeless people my entire stay! Maybe because Hilary Clinton was speaking across the road one night!All in all a good hotel full of history and comfortable and I would gladly stop again and take my family!

I have just returned from <hl> San Francisco <hl> and an enjoyable 6 night stay in The Whitcomb Hotel, I was a little worried at first having read the reviews on here and other sites, however my fears were unfounded, I was checked in by a Russian lady called Olga who not only was friendly but was funny too and instantly put me at ease, she explained about the Hotels services and what was happening in and around the Hotel in the time I was staying, My only prolem was the parking as is a little steep but Parking is San Francisco's 3rd Industry after banking and tourism!!My room not only was clean it was fully modernised and well equipped the cable TV was a god send! Big comfortable bed and even though I was on the front with traffic noise I still slept well.Joined to the hotel is the Florida Garden Restaurant the food was excellent and good value too (Clam Chouder was fantastic) also there is a Starbucks attatched. The local area is suffering a little but I only saw 2 or 3 homeless people my entire stay! Maybe because Hilary Clinton was speaking across the road one night!All in all a good hotel full of history and comfortable and I would gladly stop again and take my family!