Question: Why is this hotel a funny place?

We just spent three days at the Clift and found the experience mixed. The good:1. Location--can't be beat.2. Front desk crew--helpful and friendly.3. Bed and bed linens--comfy.The OK:1. Lobby decor2. Doormen--friendly enough, but rarely open the door for you.The bad:1. Lighting--terrible in the lobby and in the rooms. Hard to even read.2. Storage--essentially none. They use funny plastic cubes as nightstands and have no dresser available.3. Room size. Pretty small for a good hotel. SMALL bathroom.3. Charge for internet service.

Answer: They use funny plastic cubes as nightstands and have no dresser available.3

We just spent three days at the Clift and found the experience mixed. The good:1. Location--can't be beat.2. Front desk crew--helpful and friendly.3. Bed and bed linens--comfy. The OK:1. Lobby decor2. Doormen--friendly enough, but rarely open the door for you. The bad:1. Lighting--terrible in the lobby and in the rooms. Hard to even read.2. Storage--essentially none. <hl> They use funny plastic cubes as nightstands and have no dresser available.3 . <hl> Room size. Pretty small for a good hotel. SMALL bathroom.3. Charge for internet service.

We just spent three days at the Clift and found the experience mixed. The good:1. Location--can't be beat.2. Front desk crew--helpful and friendly.3. Bed and bed linens--comfy.The OK:1. Lobby decor2. Doormen--friendly enough, but rarely open the door for you.The bad:1. Lighting--terrible in the lobby and in the rooms. Hard to even read.2. Storage--essentially none. <hl> They use funny plastic cubes as nightstands and have no dresser available.3 <hl>. Room size. Pretty small for a good hotel. SMALL bathroom.3. Charge for internet service.

<hl> They use funny plastic cubes as nightstands and have no dresser available.3 <hl> .


Question: How is the function of the bathroom in this place?

If you are not on an expense account this is a simple, clean, quiet and centrally located place to stay. Beds were comfortable and the showers had great water pressure and heat. Continental breakfast was sufficient to get you going before taking the bus right outside to Fisherman's Wharf or walking 5 blocks to Union Square. Great mix of Americans, Europeans, Football Fans and Airline crews all who came and went during the day. Staff was friendly and helpful. No need to drive as the hotel is a short 10-15 minute relatively flat walk from BART which directly connects either to SFO or OAK. A great find. We will be back.

Answer: the showers had great water pressure and heat

If you are not on an expense account this is a simple, clean, quiet and centrally located place to stay. <hl> Beds were comfortable and the showers had great water pressure and heat . <hl> Continental breakfast was sufficient to get you going before taking the bus right outside to Fisherman's Wharf or walking 5 blocks to Union Square. Great mix of Americans, Europeans, Football Fans and Airline crews all who came and went during the day. Staff was friendly and helpful. No need to drive as the hotel is a short 10-15 minute relatively flat walk from BART which directly connects either to SFO or OAK. A great find. We will be back.

If you are not on an expense account this is a simple, clean, quiet and centrally located place to stay. Beds were comfortable and <hl> the showers had great water pressure and heat <hl>. Continental breakfast was sufficient to get you going before taking the bus right outside to Fisherman's Wharf or walking 5 blocks to Union Square. Great mix of Americans, Europeans, Football Fans and Airline crews all who came and went during the day. Staff was friendly and helpful. No need to drive as the hotel is a short 10-15 minute relatively flat walk from BART which directly connects either to SFO or OAK. A great find. We will be back.

Beds were comfortable and <hl> the showers had great water pressure and heat <hl> .


Question: How is the hotel staff?

We were on a five night stay at the Handlery whilst attending a conference. The location was nice and central which was great for my husband as he was left to his own devices for a few days, and he loved roaming the city on foot, and also took in a couple of tours.Check-in was efficent and we were given a nice sized clean room, however, we were right on Geary Street and couldn't sleep the first two nights because of the noise. They were unable to move us until the third day because they were full, but as soon as a room became available, we checked into another room which was slightly bigger and alot quieter. (I was also with a colleague who complained his room was unbelievably small!).Housekeeping was friendly, the lady that ran the gift shop was rude and uninterested, and for the main part this was also true for most of the staff at reception. Upon checkout I waited 10 minutes whilst two ladies were dealing with two people in front of me, and then they both totally ignored me and meandered on through the door behind reception - I was just left standing there! My husband said I had my invisible cloak on! Waited another couple of minutes and just walked out. I think enough said about the service of this hotel! Consider yourself warned if service is important to you - the attitude of the staff sucks!

Answer: the lady that ran the gift shop was rude and uninterested, and for the main part this was also true for most of the staff at reception

We were on a five night stay at the Handlery whilst attending a conference. The location was nice and central which was great for my husband as he was left to his own devices for a few days, and he loved roaming the city on foot, and also took in a couple of tours. Check-in was efficent and we were given a nice sized clean room, however, we were right on Geary Street and couldn't sleep the first two nights because of the noise. They were unable to move us until the third day because they were full, but as soon as a room became available, we checked into another room which was slightly bigger and alot quieter. <hl> (I was also with a colleague who complained his room was unbelievably small!).Housekeeping was friendly, the lady that ran the gift shop was rude and uninterested, and for the main part this was also true for most of the staff at reception . <hl> Upon checkout I waited 10 minutes whilst two ladies were dealing with two people in front of me, and then they both totally ignored me and meandered on through the door behind reception - I was just left standing there! My husband said I had my invisible cloak on! Waited another couple of minutes and just walked out. I think enough said about the service of this hotel! Consider yourself warned if service is important to you - the attitude of the staff sucks!

We were on a five night stay at the Handlery whilst attending a conference. The location was nice and central which was great for my husband as he was left to his own devices for a few days, and he loved roaming the city on foot, and also took in a couple of tours.Check-in was efficent and we were given a nice sized clean room, however, we were right on Geary Street and couldn't sleep the first two nights because of the noise. They were unable to move us until the third day because they were full, but as soon as a room became available, we checked into another room which was slightly bigger and alot quieter. (I was also with a colleague who complained his room was unbelievably small!).Housekeeping was friendly, <hl> the lady that ran the gift shop was rude and uninterested, and for the main part this was also true for most of the staff at reception <hl>. Upon checkout I waited 10 minutes whilst two ladies were dealing with two people in front of me, and then they both totally ignored me and meandered on through the door behind reception - I was just left standing there! My husband said I had my invisible cloak on! Waited another couple of minutes and just walked out. I think enough said about the service of this hotel! Consider yourself warned if service is important to you - the attitude of the staff sucks!

(I was also with a colleague who complained his room was unbelievably small!).Housekeeping was friendly, <hl> the lady that ran the gift shop was rude and uninterested, and for the main part this was also true for most of the staff at reception <hl> .


Question: How is experience?

We had a wonderful stay at the Stanford Court this weekend. We found the staff to be unfailingly courteous and extremely helpful. Our room was spacious. We thoroughly enjoyed our complimentary hot coffee and cocoa. We booked the hotel with Priceline and NEVER had a negative response from the hotel staff (as some prior reviews noted). Summary: very pleasant stay, would definitely book there again, great location, fantastic staff

Answer: We had a wonderful stay at the Stanford Court

<hl> We had a wonderful stay at the Stanford Court this weekend. <hl> We found the staff to be unfailingly courteous and extremely helpful. Our room was spacious. We thoroughly enjoyed our complimentary hot coffee and cocoa. We booked the hotel with Priceline and NEVER had a negative response from the hotel staff (as some prior reviews noted). Summary: very pleasant stay, would definitely book there again, great location, fantastic staff

<hl> We had a wonderful stay at the Stanford Court <hl> this weekend. We found the staff to be unfailingly courteous and extremely helpful. Our room was spacious. We thoroughly enjoyed our complimentary hot coffee and cocoa. We booked the hotel with Priceline and NEVER had a negative response from the hotel staff (as some prior reviews noted). Summary: very pleasant stay, would definitely book there again, great location, fantastic staff


Question: Is this neighborhood quiet?

The Castle Inn is our favorite small hotel in San Francisco! We have stayed there on 2 occasions & the wonderful staff, convenient location, & clean, quiet rooms keep us coming back! Located at Broadway & Van Ness, Castle Inn is in a nice neighborhood with drug store, grocery, cafes & cute shops within close walking distance. It's also right on the bus line & is a straight shot down to Fisherman's Wharf. My dad & I stayed for 4 quiet & comfortable nights. We rented a car on our previous trip, but found that with a little planning, getting around on the bus was an easier & less costly option. The Castle Inn does offer free parking though, which is a real bonus in SF! Parking throughout SF is difficult, pricey & hard to find. For this trip, we purchased 3-day Muni Passes at the airport when we arrived, & used those to travel the city on busses & cable cars - a good value if you don't mind the challenges of riding city busses! Make sure you get a bus route map when you purchase your Muni Passes!Rooms at the Castle are clean & comfortable - not fancy or large, but decent & reasonably priced compared to many SF hotels. Our 2-bed room had a hairdryer, small fridge, coffee maker, free cable tv & table with 2 large chairs. Our 3rd floor room overlooked a lovely yard of trees next door & we could just see a bit of the Golden Gate Bridge in the distance. There is a nice little continental breakfast (coffee, cocoa, yogurt, fruit, pastries, granola bars) in the lobby. The best feature of the Castle Inn is our favorite hostess, Versa! She is always so pleasant, accomodating & knowledgeable with good advice about the city. They also gave us a chart showing busses/stop locations to go to various tourist locations throughout the city. Castle Inn also has a nice website worth checking out.If you want a clean, decent room to sleep in at night & a hot shower in the morning without a lot of pricey luxury, the Castle Inn is a little gem of a motel in a convenient location to get to the tourist attractions easily. I have & will continue to recommend San Francisco's Castle Inn to anyone considering a trip to the City by the Bay!

Answer: nice neighborhood with drug store, grocery

The Castle Inn is our favorite small hotel in San Francisco! We have stayed there on 2 occasions & the wonderful staff, convenient location, & clean, quiet rooms keep us coming back! <hl> Located at Broadway & Van Ness, Castle Inn is in a nice neighborhood with drug store, grocery , cafes & cute shops within close walking distance. <hl> It's also right on the bus line & is a straight shot down to Fisherman's Wharf. My dad & I stayed for 4 quiet & comfortable nights. We rented a car on our previous trip, but found that with a little planning, getting around on the bus was an easier & less costly option. The Castle Inn does offer free parking though, which is a real bonus in SF! Parking throughout SF is difficult, pricey & hard to find. For this trip, we purchased 3-day Muni Passes at the airport when we arrived, & used those to travel the city on busses & cable cars - a good value if you don't mind the challenges of riding city busses! Make sure you get a bus route map when you purchase your Muni Passes!Rooms at the Castle are clean & comfortable - not fancy or large, but decent & reasonably priced compared to many SF hotels. Our 2-bed room had a hairdryer, small fridge, coffee maker, free cable tv & table with 2 large chairs. Our 3rd floor room overlooked a lovely yard of trees next door & we could just see a bit of the Golden Gate Bridge in the distance. There is a nice little continental breakfast (coffee, cocoa, yogurt, fruit, pastries, granola bars) in the lobby. The best feature of the Castle Inn is our favorite hostess, Versa! She is always so pleasant, accomodating & knowledgeable with good advice about the city. They also gave us a chart showing busses/stop locations to go to various tourist locations throughout the city. Castle Inn also has a nice website worth checking out. If you want a clean, decent room to sleep in at night & a hot shower in the morning without a lot of pricey luxury, the Castle Inn is a little gem of a motel in a convenient location to get to the tourist attractions easily. I have & will continue to recommend San Francisco's Castle Inn to anyone considering a trip to the City by the Bay!

The Castle Inn is our favorite small hotel in San Francisco! We have stayed there on 2 occasions & the wonderful staff, convenient location, & clean, quiet rooms keep us coming back! Located at Broadway & Van Ness, Castle Inn is in a <hl> nice neighborhood with drug store, grocery <hl>, cafes & cute shops within close walking distance. It's also right on the bus line & is a straight shot down to Fisherman's Wharf. My dad & I stayed for 4 quiet & comfortable nights. We rented a car on our previous trip, but found that with a little planning, getting around on the bus was an easier & less costly option. The Castle Inn does offer free parking though, which is a real bonus in SF! Parking throughout SF is difficult, pricey & hard to find. For this trip, we purchased 3-day Muni Passes at the airport when we arrived, & used those to travel the city on busses & cable cars - a good value if you don't mind the challenges of riding city busses! Make sure you get a bus route map when you purchase your Muni Passes!Rooms at the Castle are clean & comfortable - not fancy or large, but decent & reasonably priced compared to many SF hotels. Our 2-bed room had a hairdryer, small fridge, coffee maker, free cable tv & table with 2 large chairs. Our 3rd floor room overlooked a lovely yard of trees next door & we could just see a bit of the Golden Gate Bridge in the distance. There is a nice little continental breakfast (coffee, cocoa, yogurt, fruit, pastries, granola bars) in the lobby. The best feature of the Castle Inn is our favorite hostess, Versa! She is always so pleasant, accomodating & knowledgeable with good advice about the city. They also gave us a chart showing busses/stop locations to go to various tourist locations throughout the city. Castle Inn also has a nice website worth checking out.If you want a clean, decent room to sleep in at night & a hot shower in the morning without a lot of pricey luxury, the Castle Inn is a little gem of a motel in a convenient location to get to the tourist attractions easily. I have & will continue to recommend San Francisco's Castle Inn to anyone considering a trip to the City by the Bay!

Located at Broadway & Van Ness, Castle Inn is in a <hl> nice neighborhood with drug store, grocery <hl> , cafes & cute shops within close walking distance.


Question: How was the view from the room of alcatraz?

It's a typical modern business centric hotel. No better and no worse than any other large chain. I've stayed twice with my family and was upgraded on one occasion. To be honest the upgraded room was slightly bigger with a better view but no major difference apart from that. It really is at the top of one of the hills and therefore the climb up can be pretty steep. It's next to a couple of tram lines so you can mitigate that easily enough.Had a few drinks at the bar at the top of the hotel and the views of SF were fantastic, worth a trip even if you are not staying there.Fairly expensive though, I'd look for somewhere cheaper in the future. BTW - As usual in these types of big hotel internet connectivity was extra which I find absurd as most small hotels give it away free.

Answer: the views of SF were fantastic

It's a typical modern business centric hotel. No better and no worse than any other large chain. I've stayed twice with my family and was upgraded on one occasion. To be honest the upgraded room was slightly bigger with a better view but no major difference apart from that. It really is at the top of one of the hills and therefore the climb up can be pretty steep. It's next to a couple of tram lines so you can mitigate that easily enough. <hl> Had a few drinks at the bar at the top of the hotel and the views of SF were fantastic , worth a trip even if you are not staying there. <hl> Fairly expensive though, I'd look for somewhere cheaper in the future. BTW - As usual in these types of big hotel internet connectivity was extra which I find absurd as most small hotels give it away free.

It's a typical modern business centric hotel. No better and no worse than any other large chain. I've stayed twice with my family and was upgraded on one occasion. To be honest the upgraded room was slightly bigger with a better view but no major difference apart from that. It really is at the top of one of the hills and therefore the climb up can be pretty steep. It's next to a couple of tram lines so you can mitigate that easily enough.Had a few drinks at the bar at the top of the hotel and <hl> the views of SF were fantastic <hl>, worth a trip even if you are not staying there.Fairly expensive though, I'd look for somewhere cheaper in the future. BTW - As usual in these types of big hotel internet connectivity was extra which I find absurd as most small hotels give it away free.

Had a few drinks at the bar at the top of the hotel and <hl> the views of SF were fantastic <hl> , worth a trip even if you are not staying there.


Question: How is the place?

Had a great time in SF. Hotel has a beautiful old lobby, room was decent and the staff were really friendly. We took the "F-Line" the whole time, which is a cool old street car that stops right in front of the hotel. The place is like a time warp.The only thing we walked to around there was the Asian art museum (fabulous). Anyway, reccomend, would stay there again. Homeless and beggars yeah, but they were more aggressive at Union Square.

Answer: Hotel has a beautiful old lobby

Had a great time in SF. <hl> Hotel has a beautiful old lobby , room was decent and the staff were really friendly. <hl> We took the "F-Line" the whole time, which is a cool old street car that stops right in front of the hotel. The place is like a time warp. The only thing we walked to around there was the Asian art museum (fabulous). Anyway, reccomend, would stay there again. Homeless and beggars yeah, but they were more aggressive at Union Square.

Had a great time in SF. <hl> Hotel has a beautiful old lobby <hl>, room was decent and the staff were really friendly. We took the "F-Line" the whole time, which is a cool old street car that stops right in front of the hotel. The place is like a time warp.The only thing we walked to around there was the Asian art museum (fabulous). Anyway, reccomend, would stay there again. Homeless and beggars yeah, but they were more aggressive at Union Square.

<hl> Hotel has a beautiful old lobby <hl> , room was decent and the staff were really friendly.


Question: How is the hotel?

As per other reviews, the Americania is a pretty decent hotel. Our room was clean, well appointed, if a little snug and comfortable. The bathroom wasn't brand new, but was just fine. Service was very good overall. We had to wait a bit too long for our room, but the staff did everything they could to get it ready for us as quickly as possible. As everyone else has noted, no A/C! This was pretty awful, as the rooms get quite warm, especially the smaller ones. If you left the fan on all day, it helped cool things down a bit.Our room was the very last one in the hotel (450) so we were on the main road side, which was quite noisy at night. Lots of sirens and road cleaners going past at all hours. Also, the free wireless didn't reach that end of the hotel, so if that's an essential feature, ask for something more in range of the front desk, maybe. Custom Burger was very expensive, and not at all worth the price in my opinion. The shakes are fantastic though! Right across the road at the Good Hotel, is a pizza place on the bottom floor. Good pizza, good prices and friendly staff, esp Ashanti. Eat here over CB anytime. The location isn't great, but we walked toward the "bad" part of town in daylight hours and had no problems. It's roughly a 90min walk to Pier 39, allowing for photo and coffee stops along the way. However, it's all flat, so it was an easy walk. I would stay here again, but definitely request a different room.

Answer: decent hotel

<hl> As per other reviews, the Americania is a pretty decent hotel . <hl> Our room was clean, well appointed, if a little snug and comfortable. The bathroom wasn't brand new, but was just fine. Service was very good overall. We had to wait a bit too long for our room, but the staff did everything they could to get it ready for us as quickly as possible. As everyone else has noted, no A/C! This was pretty awful, as the rooms get quite warm, especially the smaller ones. If you left the fan on all day, it helped cool things down a bit. Our room was the very last one in the hotel (450) so we were on the main road side, which was quite noisy at night. Lots of sirens and road cleaners going past at all hours. Also, the free wireless didn't reach that end of the hotel, so if that's an essential feature, ask for something more in range of the front desk, maybe. Custom Burger was very expensive, and not at all worth the price in my opinion. The shakes are fantastic though! Right across the road at the Good Hotel, is a pizza place on the bottom floor. Good pizza, good prices and friendly staff, esp Ashanti. Eat here over CB anytime. The location isn't great, but we walked toward the "bad" part of town in daylight hours and had no problems. It's roughly a 90min walk to Pier 39, allowing for photo and coffee stops along the way. However, it's all flat, so it was an easy walk. I would stay here again, but definitely request a different room.

As per other reviews, the Americania is a pretty <hl> decent hotel <hl>. Our room was clean, well appointed, if a little snug and comfortable. The bathroom wasn't brand new, but was just fine. Service was very good overall. We had to wait a bit too long for our room, but the staff did everything they could to get it ready for us as quickly as possible. As everyone else has noted, no A/C! This was pretty awful, as the rooms get quite warm, especially the smaller ones. If you left the fan on all day, it helped cool things down a bit.Our room was the very last one in the hotel (450) so we were on the main road side, which was quite noisy at night. Lots of sirens and road cleaners going past at all hours. Also, the free wireless didn't reach that end of the hotel, so if that's an essential feature, ask for something more in range of the front desk, maybe. Custom Burger was very expensive, and not at all worth the price in my opinion. The shakes are fantastic though! Right across the road at the Good Hotel, is a pizza place on the bottom floor. Good pizza, good prices and friendly staff, esp Ashanti. Eat here over CB anytime. The location isn't great, but we walked toward the "bad" part of town in daylight hours and had no problems. It's roughly a 90min walk to Pier 39, allowing for photo and coffee stops along the way. However, it's all flat, so it was an easy walk. I would stay here again, but definitely request a different room.

As per other reviews, the Americania is a pretty <hl> decent hotel <hl> .


Question: How did you find the staff?

This place is terrible! But Priceline is at fault here. I put 4 star hotel in and this came up. Couldn't have even been half a star. I went for a few days around New Years. It was AWFUL. The person in the room above us moved bodies (or furniture) all day and night. We complained at least 5 times (about that issue alone) and nothing was done. There was construction going on so our patio was covered in tools. That was lovely to look at each morning. The staff is horrible, especially at the restaurant. Never ever ever stay here. Never use Priceline. Oh, and the location is awful. It's far away from anything unless you're into the Fisherman's Wharf. BE WARNED.

Answer: The staff is horrible

This place is terrible! But Priceline is at fault here. I put 4 star hotel in and this came up. Couldn't have even been half a star. I went for a few days around New Years. It was AWFUL. The person in the room above us moved bodies (or furniture) all day and night. We complained at least 5 times (about that issue alone) and nothing was done. There was construction going on so our patio was covered in tools. That was lovely to look at each morning. <hl> The staff is horrible , especially at the restaurant. <hl> Never ever ever stay here. Never use Priceline. Oh, and the location is awful. It's far away from anything unless you're into the Fisherman's Wharf. BE WARNED.

This place is terrible! But Priceline is at fault here. I put 4 star hotel in and this came up. Couldn't have even been half a star. I went for a few days around New Years. It was AWFUL. The person in the room above us moved bodies (or furniture) all day and night. We complained at least 5 times (about that issue alone) and nothing was done. There was construction going on so our patio was covered in tools. That was lovely to look at each morning. <hl> The staff is horrible <hl>, especially at the restaurant. Never ever ever stay here. Never use Priceline. Oh, and the location is awful. It's far away from anything unless you're into the Fisherman's Wharf. BE WARNED.

<hl> The staff is horrible <hl> , especially at the restaurant.


Question: How is the hotel?

I wanted to stay in this historic Palace Hotel since I had a couple of free SPG weekend free nights to use. I've stayed at most of the SPG hotels in San Francisco. Check in was terrible - ended up waiting 15 minutes in line because there was only one person working the front desk. No one would help her. As a platinum member, I am use to getting free upgraded rooms or at least put on the top floor with a view. I was given a honeymoon suite in pH Las Vegas and a suite over looking the La Ramblas in Barcenlona - and this was a total 180.At the Palace Hotel, I was given a room with NO view, one of the inside rooms. The room was bland, and there was nothing luxurious about it. Since it was a free weekend stay, I guess we didn't complain about it that much since we would be out and about. I also know noticed I was one of the select few on my floor to get a paper, so I know there wasn't that many platinum status members staying at the hotel. I found out the SF 49ers were having a dinner for the former owner Eddie D that night. I saw former 49ers stars which kinda made my day.The maid staff was the worst. I even left a good tip for them after my first night. We used up the shampoo, conditioner, and soap and they did NOT replenish it. And as a platinum guest, I didn't even get another free bottle water. How cheap is this hotel??!! The gym was quite small and they didn't even provide water. At least the Westin SF gives ppl working out bottle water, but NOT this place.The atrium is nice I will admit. The only thing this hotel has going for them is the name because I will not stay here again nor recommend it. There are plenty of other fine hotels in SF to stay at. Disappointed in the service and room quality.

Answer: Hotel since I had a couple of free SPG weekend free nights to use

<hl> I wanted to stay in this historic Palace Hotel since I had a couple of free SPG weekend free nights to use . <hl> I've stayed at most of the SPG hotels in San Francisco. Check in was terrible - ended up waiting 15 minutes in line because there was only one person working the front desk. No one would help her. As a platinum member, I am use to getting free upgraded rooms or at least put on the top floor with a view. I was given a honeymoon suite in pH Las Vegas and a suite over looking the La Ramblas in Barcenlona - and this was a total 180.At the Palace Hotel, I was given a room with NO view, one of the inside rooms. The room was bland, and there was nothing luxurious about it. Since it was a free weekend stay, I guess we didn't complain about it that much since we would be out and about. I also know noticed I was one of the select few on my floor to get a paper, so I know there wasn't that many platinum status members staying at the hotel. I found out the SF 49ers were having a dinner for the former owner Eddie D that night. I saw former 49ers stars which kinda made my day. The maid staff was the worst. I even left a good tip for them after my first night. We used up the shampoo, conditioner, and soap and they did NOT replenish it. And as a platinum guest, I didn't even get another free bottle water. How cheap is this hotel??!! The gym was quite small and they didn't even provide water. At least the Westin SF gives ppl working out bottle water, but NOT this place. The atrium is nice I will admit. The only thing this hotel has going for them is the name because I will not stay here again nor recommend it. There are plenty of other fine hotels in SF to stay at. Disappointed in the service and room quality.

I wanted to stay in this historic Palace <hl> Hotel since I had a couple of free SPG weekend free nights to use <hl>. I've stayed at most of the SPG hotels in San Francisco. Check in was terrible - ended up waiting 15 minutes in line because there was only one person working the front desk. No one would help her. As a platinum member, I am use to getting free upgraded rooms or at least put on the top floor with a view. I was given a honeymoon suite in pH Las Vegas and a suite over looking the La Ramblas in Barcenlona - and this was a total 180.At the Palace Hotel, I was given a room with NO view, one of the inside rooms. The room was bland, and there was nothing luxurious about it. Since it was a free weekend stay, I guess we didn't complain about it that much since we would be out and about. I also know noticed I was one of the select few on my floor to get a paper, so I know there wasn't that many platinum status members staying at the hotel. I found out the SF 49ers were having a dinner for the former owner Eddie D that night. I saw former 49ers stars which kinda made my day.The maid staff was the worst. I even left a good tip for them after my first night. We used up the shampoo, conditioner, and soap and they did NOT replenish it. And as a platinum guest, I didn't even get another free bottle water. How cheap is this hotel??!! The gym was quite small and they didn't even provide water. At least the Westin SF gives ppl working out bottle water, but NOT this place.The atrium is nice I will admit. The only thing this hotel has going for them is the name because I will not stay here again nor recommend it. There are plenty of other fine hotels in SF to stay at. Disappointed in the service and room quality.

I wanted to stay in this historic Palace <hl> Hotel since I had a couple of free SPG weekend free nights to use <hl> .


Question: Can I get any hotel near sea beach for free parking?

2 nights in April. Our 2nd visit. Paid $84/nt +tax. Fridge, microwave, internet, free parking and clean, comfy rooms with good shower. We did hear a bit of other room noise but nothing much. What more can you ask for at this price!! Limited dry-goods offered at breakfast but everything you need in walking distance from French Bakeries to bagel shops, and of course Starbucks. Our 2nd visit and definitely not our last. Plus, we LOVE that high street feel right outside the door, around the corner on Polk. A great selection of bars and restaurants with a european/eclectic feel. Walk to Wharf about 15 minutes, also Union Street and shops within 10 minutes walk also for a nice change,and even more of a european feel/outside seating.Michael and Damon at front desk were both helpful. Thank you again Castle Inn--a great stay. See you next time!

Answer: free parking and clean

2 nights in April. Our 2nd visit. Paid $84/nt +tax. <hl> Fridge, microwave, internet, free parking and clean , comfy rooms with good shower. <hl> We did hear a bit of other room noise but nothing much. What more can you ask for at this price!! Limited dry-goods offered at breakfast but everything you need in walking distance from French Bakeries to bagel shops, and of course Starbucks. Our 2nd visit and definitely not our last. Plus, we LOVE that high street feel right outside the door, around the corner on Polk. A great selection of bars and restaurants with a european/eclectic feel. Walk to Wharf about 15 minutes, also Union Street and shops within 10 minutes walk also for a nice change,and even more of a european feel/outside seating. Michael and Damon at front desk were both helpful. Thank you again Castle Inn--a great stay. See you next time!

2 nights in April. Our 2nd visit. Paid $84/nt +tax. Fridge, microwave, internet, <hl> free parking and clean <hl>, comfy rooms with good shower. We did hear a bit of other room noise but nothing much. What more can you ask for at this price!! Limited dry-goods offered at breakfast but everything you need in walking distance from French Bakeries to bagel shops, and of course Starbucks. Our 2nd visit and definitely not our last. Plus, we LOVE that high street feel right outside the door, around the corner on Polk. A great selection of bars and restaurants with a european/eclectic feel. Walk to Wharf about 15 minutes, also Union Street and shops within 10 minutes walk also for a nice change,and even more of a european feel/outside seating.Michael and Damon at front desk were both helpful. Thank you again Castle Inn--a great stay. See you next time!

Fridge, microwave, internet, <hl> free parking and clean <hl> , comfy rooms with good shower.


Question: How about parking?

We stayed at the Castle Inn in February after reading the reviews and we were not disappointed. We were 3 people in 2 rooms. Both were clean and big (specially for European standards), with TV, fridge, microwave and iron. The noise from the traffic did not bother us at all, although you could hear the cars passing by. We never made it to breakfast since it was very early but, as others said, there are plenty of places for that in Polk St. Staff were very friendly and helpful. The free parking was great. As for the location, we walked to Fisherman's Wharf easily (that's all downhill from the hotel) and even to Lombard St (but you have to literally climb up a hill for that!). The area is very nice and quiet. Someone complained in another review about the noise from the nightclubs and from the people in other rooms. We stayed at the Castle Inn 12 nights in total (9 when we arrived to the States and 3 before we left) using 4 different rooms and we never had any problems with any noise.I would highly recommend this hotel to anyone who wants a budget place in a nice area.

Answer: The free parking was great

The free parking was great .

We stayed at the Castle Inn in February after reading the reviews and we were not disappointed. We were 3 people in 2 rooms. Both were clean and big (specially for European standards), with TV, fridge, microwave and iron. The noise from the traffic did not bother us at all, although you could hear the cars passing by. We never made it to breakfast since it was very early but, as others said, there are plenty of places for that in Polk St. Staff were very friendly and helpful. <hl> The free parking was great . <hl> As for the location, we walked to Fisherman's Wharf easily (that's all downhill from the hotel) and even to Lombard St (but you have to literally climb up a hill for that!). The area is very nice and quiet. Someone complained in another review about the noise from the nightclubs and from the people in other rooms. We stayed at the Castle Inn 12 nights in total (9 when we arrived to the States and 3 before we left) using 4 different rooms and we never had any problems with any noise. I would highly recommend this hotel to anyone who wants a budget place in a nice area.

We stayed at the Castle Inn in February after reading the reviews and we were not disappointed. We were 3 people in 2 rooms. Both were clean and big (specially for European standards), with TV, fridge, microwave and iron. The noise from the traffic did not bother us at all, although you could hear the cars passing by. We never made it to breakfast since it was very early but, as others said, there are plenty of places for that in Polk St. Staff were very friendly and helpful. <hl> The free parking was great <hl>. As for the location, we walked to Fisherman's Wharf easily (that's all downhill from the hotel) and even to Lombard St (but you have to literally climb up a hill for that!). The area is very nice and quiet. Someone complained in another review about the noise from the nightclubs and from the people in other rooms. We stayed at the Castle Inn 12 nights in total (9 when we arrived to the States and 3 before we left) using 4 different rooms and we never had any problems with any noise.I would highly recommend this hotel to anyone who wants a budget place in a nice area.


Question: How is hotel location?

We chose Castle Inn for our three night stay in San Francisco based on the excellent reviews on tripadvisor.com. I am happy to report that the positive reviews are right on the money. We actually arrived two hours prior to check in time and were given a room right away. We stayed in #339, which is the last room on the top floor. Very quiet since no other guests walk by the room. Parking was always available. Check in and out went extremely smoothly. Owners and staff were knowledgeable and very friendly. Our room was basic, similar to La Quinta, but was very clean and had everything we needed. The location was ideal for visiting all the tourist spots, and there is a Starbucks right around the corner on Polk. We rode the cable car/bus one day and drove the next day. We much preferred having our car and did not have difficulty finding parking. We paid about the same for two all day bus passes as we did for parking the next day. We highly recommend Castle Inn! The total cost was approximately half of staying at the better known chains.

Answer: excellent reviews on tripadvisor.com

<hl> We chose Castle Inn for our three night stay in San Francisco based on the excellent reviews on tripadvisor.com . <hl> I am happy to report that the positive reviews are right on the money. We actually arrived two hours prior to check in time and were given a room right away. We stayed in #339, which is the last room on the top floor. Very quiet since no other guests walk by the room. Parking was always available. Check in and out went extremely smoothly. Owners and staff were knowledgeable and very friendly. Our room was basic, similar to La Quinta, but was very clean and had everything we needed. The location was ideal for visiting all the tourist spots, and there is a Starbucks right around the corner on Polk. We rode the cable car/bus one day and drove the next day. We much preferred having our car and did not have difficulty finding parking. We paid about the same for two all day bus passes as we did for parking the next day. We highly recommend Castle Inn! The total cost was approximately half of staying at the better known chains.

We chose Castle Inn for our three night stay in San Francisco based on the <hl> excellent reviews on tripadvisor.com <hl>. I am happy to report that the positive reviews are right on the money. We actually arrived two hours prior to check in time and were given a room right away. We stayed in #339, which is the last room on the top floor. Very quiet since no other guests walk by the room. Parking was always available. Check in and out went extremely smoothly. Owners and staff were knowledgeable and very friendly. Our room was basic, similar to La Quinta, but was very clean and had everything we needed. The location was ideal for visiting all the tourist spots, and there is a Starbucks right around the corner on Polk. We rode the cable car/bus one day and drove the next day. We much preferred having our car and did not have difficulty finding parking. We paid about the same for two all day bus passes as we did for parking the next day. We highly recommend Castle Inn! The total cost was approximately half of staying at the better known chains.

We chose Castle Inn for our three night stay in San Francisco based on the <hl> excellent reviews on tripadvisor.com <hl> .


Question: How is the coffee?

our first time to San Francisco - the Adagio was the perfect central location. The room was modern & clean. free internet. lovely free coffee, tea and apples in the lobby daily. friendly & helpful staff. we stay in hotels quite a bit and found this to be very good value for the price. would definitely recommend it.

Answer: lovely free coffee

our first time to San Francisco - the Adagio was the perfect central location. The room was modern & clean. free internet. <hl> lovely free coffee , tea and apples in the lobby daily. <hl> friendly & helpful staff. we stay in hotels quite a bit and found this to be very good value for the price. would definitely recommend it.

our first time to San Francisco - the Adagio was the perfect central location. The room was modern & clean. free internet. <hl> lovely free coffee <hl>, tea and apples in the lobby daily. friendly & helpful staff. we stay in hotels quite a bit and found this to be very good value for the price. would definitely recommend it.

<hl> lovely free coffee <hl> , tea and apples in the lobby daily.


Question: How is the bed?

We arrived at the hotel for our one day tour of the wharf and were informed that there was a computer glitch and even though we had reservations and had already paid and had an itinerary # they had no room. They then told us we would be transferred to the Holiday Inn downtown. We only had one day there and wanted to be WALKING distance to the Wharf. They sent us several miles away. The room was dinky, located next to an elevator where you can hear everyone getting off. I called and requested a change due to location and size of bed with no help. They said this was what we requested. We had a tiny full size bed, not the queen I'd requested,the flattest pillows I have ever seen, and everything was 1980's decor. A man with a key walked in on us after arrival. A group of loud foreigners were next door and up until 1:30AM. I called the front desk to request ear plugs but surprise no help. I know I didn't ask for a small bed, flat pillows, a dated noisy room miles from my destination. and a group of loud partiers. Holiday Inn needs to take better care of consumers they screw up on. Our $ was refunded but our one day ruined. Beware travelers!

Answer: We had a tiny full size bed, not the queen I'd requested,the flattest pillows

We arrived at the hotel for our one day tour of the wharf and were informed that there was a computer glitch and even though we had reservations and had already paid and had an itinerary # they had no room. They then told us we would be transferred to the Holiday Inn downtown. We only had one day there and wanted to be WALKING distance to the Wharf. They sent us several miles away. The room was dinky, located next to an elevator where you can hear everyone getting off. I called and requested a change due to location and size of bed with no help. They said this was what we requested. <hl> We had a tiny full size bed, not the queen I'd requested,the flattest pillows I have ever seen, and everything was 1980's decor. <hl> A man with a key walked in on us after arrival. A group of loud foreigners were next door and up until 1:30AM. I called the front desk to request ear plugs but surprise no help. I know I didn't ask for a small bed, flat pillows, a dated noisy room miles from my destination. and a group of loud partiers. Holiday Inn needs to take better care of consumers they screw up on. Our $ was refunded but our one day ruined. Beware travelers!

We arrived at the hotel for our one day tour of the wharf and were informed that there was a computer glitch and even though we had reservations and had already paid and had an itinerary # they had no room. They then told us we would be transferred to the Holiday Inn downtown. We only had one day there and wanted to be WALKING distance to the Wharf. They sent us several miles away. The room was dinky, located next to an elevator where you can hear everyone getting off. I called and requested a change due to location and size of bed with no help. They said this was what we requested. <hl> We had a tiny full size bed, not the queen I'd requested,the flattest pillows <hl> I have ever seen, and everything was 1980's decor. A man with a key walked in on us after arrival. A group of loud foreigners were next door and up until 1:30AM. I called the front desk to request ear plugs but surprise no help. I know I didn't ask for a small bed, flat pillows, a dated noisy room miles from my destination. and a group of loud partiers. Holiday Inn needs to take better care of consumers they screw up on. Our $ was refunded but our one day ruined. Beware travelers!


Question: How is the view?

I have to say that I LOVE this hotel and plan to stay there again in the future. We stayed on the Club level, and I do think the extra Club amenities - food services, business services, coincerage, etc. - have helped to make my & my husband's stays so enjoyable. The food is good, the service - in my experience - has been stellar. Again Ulysses is a stand out in my book! He never fails to impress, and he is kind, thoughtful, patient, helpful....the list could go on & on! I must say, his impressive customer service & the customer service at this porperty in our experience certainly factored into our staying at this hotel property a second time. I would highly recommend this hotel. The location is ideal for our purposes. It is a steep hill - bring your walking shoes! But there are beautiful views you won't want to miss! And we used the cable cars a lot since it is very convenient to the Mark Hopkins.

Answer: there are beautiful views you won't want to miss!

I have to say that I LOVE this hotel and plan to stay there again in the future. We stayed on the Club level, and I do think the extra Club amenities - food services, business services, coincerage, etc. - have helped to make my & my husband's stays so enjoyable. The food is good, the service - in my experience - has been stellar. Again Ulysses is a stand out in my book! He never fails to impress, and he is kind, thoughtful, patient, helpful.... the list could go on & on! I must say, his impressive customer service & the customer service at this porperty in our experience certainly factored into our staying at this hotel property a second time. I would highly recommend this hotel. The location is ideal for our purposes. It is a steep hill - bring your walking shoes! <hl> But there are beautiful views you won't want to miss! And we used the cable cars a lot since it is very convenient to the Mark Hopkins. <hl>

I have to say that I LOVE this hotel and plan to stay there again in the future. We stayed on the Club level, and I do think the extra Club amenities - food services, business services, coincerage, etc. - have helped to make my & my husband's stays so enjoyable. The food is good, the service - in my experience - has been stellar. Again Ulysses is a stand out in my book! He never fails to impress, and he is kind, thoughtful, patient, helpful....the list could go on & on! I must say, his impressive customer service & the customer service at this porperty in our experience certainly factored into our staying at this hotel property a second time. I would highly recommend this hotel. The location is ideal for our purposes. It is a steep hill - bring your walking shoes! But <hl> there are beautiful views you won't want to miss! <hl> And we used the cable cars a lot since it is very convenient to the Mark Hopkins.


Question: Is it value for money?

The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! Excellent value for money. Friendly personnel and top location! Highly recommended!

Answer: Excellent value for money

<hl> The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! Excellent value for money . <hl> Friendly personnel and top location! Highly recommended!

The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! <hl> Excellent value for money <hl>. Friendly personnel and top location! Highly recommended!

The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! <hl> Excellent value for money <hl> .


Question: What types of drinks were there?

I stayed at the Best Western with my mom for 3 nights over mother's day weekend last year. We really loved the hotel. We've both stayed at other best westerns around the country before and always thought they were clean and a good value but nothing at all like this one. The room was a standard but nice motel room like any other, bathroom seemed upgraded if I remember. The location was PERFECT just a block and a half from fisherman's wharf and in walking distance to the pier with the sea lions, ghirardelli square, (forget the #) and the start of the cable car tour on the hill, and also was a block and a half from the starbucks where the streetcar stops to take you to other parts of the city. But what we really liked about it was the little extras. The lobby was very pretty and I remember there was a pretty mural either out front or in the lobby that made it stand out as more unique and not cookie cutter motel-ish. The free wine tasting every night was a wonderful extra and welcomed relaxment in between a long day of sightseeing and evenings out. That and also the free coffee and tea (and a variety of tea which I liked) every morning were little extras that we felt made you feel like a welcomed guest and that they are going out of their way to make the hotel special. We also ate at the restaurant but as it was over a year ago i don't really remember I know it was good though, just don't remember how good or how expensive, wasn't particularly memorable. Overall we both REALLY liked this hotel and I will definitly stay again if I go back with my husband. I know my mom plans on going back to bring my dad and she wants to stay there again. Oh and beware San Francisco is CHILLY! we're from NJ and I thought the weather in may would be about the same...would up wearing my thin sweatshirt I'd brought "just in case" every day and bought a thick jacket-like one there that I wore on top of the other one. both all zipped up with the hood up the whole trip. Great knock off designer sunglasses though!

Answer: That and also the free coffee and tea (and a variety of tea which I liked

I stayed at the Best Western with my mom for 3 nights over mother's day weekend last year. We really loved the hotel. We've both stayed at other best westerns around the country before and always thought they were clean and a good value but nothing at all like this one. The room was a standard but nice motel room like any other, bathroom seemed upgraded if I remember. The location was PERFECT just a block and a half from fisherman's wharf and in walking distance to the pier with the sea lions, ghirardelli square, (forget the #) and the start of the cable car tour on the hill, and also was a block and a half from the starbucks where the streetcar stops to take you to other parts of the city. But what we really liked about it was the little extras. The lobby was very pretty and I remember there was a pretty mural either out front or in the lobby that made it stand out as more unique and not cookie cutter motel-ish. The free wine tasting every night was a wonderful extra and welcomed relaxment in between a long day of sightseeing and evenings out. <hl> That and also the free coffee and tea (and a variety of tea which I liked ) every morning were little extras that we felt made you feel like a welcomed guest and that they are going out of their way to make the hotel special. <hl> We also ate at the restaurant but as it was over a year ago i don't really remember I know it was good though, just don't remember how good or how expensive, wasn't particularly memorable. Overall we both REALLY liked this hotel and I will definitly stay again if I go back with my husband. I know my mom plans on going back to bring my dad and she wants to stay there again. Oh and beware San Francisco is CHILLY! we're from NJ and I thought the weather in may would be about the same...would up wearing my thin sweatshirt I'd brought "just in case" every day and bought a thick jacket-like one there that I wore on top of the other one. both all zipped up with the hood up the whole trip. Great knock off designer sunglasses though!

I stayed at the Best Western with my mom for 3 nights over mother's day weekend last year. We really loved the hotel. We've both stayed at other best westerns around the country before and always thought they were clean and a good value but nothing at all like this one. The room was a standard but nice motel room like any other, bathroom seemed upgraded if I remember. The location was PERFECT just a block and a half from fisherman's wharf and in walking distance to the pier with the sea lions, ghirardelli square, (forget the #) and the start of the cable car tour on the hill, and also was a block and a half from the starbucks where the streetcar stops to take you to other parts of the city. But what we really liked about it was the little extras. The lobby was very pretty and I remember there was a pretty mural either out front or in the lobby that made it stand out as more unique and not cookie cutter motel-ish. The free wine tasting every night was a wonderful extra and welcomed relaxment in between a long day of sightseeing and evenings out. <hl> That and also the free coffee and tea (and a variety of tea which I liked <hl>) every morning were little extras that we felt made you feel like a welcomed guest and that they are going out of their way to make the hotel special. We also ate at the restaurant but as it was over a year ago i don't really remember I know it was good though, just don't remember how good or how expensive, wasn't particularly memorable. Overall we both REALLY liked this hotel and I will definitly stay again if I go back with my husband. I know my mom plans on going back to bring my dad and she wants to stay there again. Oh and beware San Francisco is CHILLY! we're from NJ and I thought the weather in may would be about the same...would up wearing my thin sweatshirt I'd brought "just in case" every day and bought a thick jacket-like one there that I wore on top of the other one. both all zipped up with the hood up the whole trip. Great knock off designer sunglasses though!

<hl> That and also the free coffee and tea (and a variety of tea which I liked <hl> ) every morning were little extras that we felt made you feel like a welcomed guest and that they are going out of their way to make the hotel special.


Question: How would describe the price of the food?

We got this hotel from priceline for a very reasonable price so it wasn't our choice, but it turned to be avery nice base for city excursions. The hotel itself is maintained in an early 20 century style, the rooms are large (I mean comparing to European standards all romms in US are huge ;)) ) and well furnished, the views are spectacular as the hotel is on one of the highest spots in town. Cable car stops just outside front door on the other hand most of the cities attractions are in walking distance, although walkin up and down the hill may be painful. Breakfast is expensive (over $30 per person) but very good, you can find healthy food besides bacon, beans and sausages ;)

Answer: We got this hotel from priceline for a very reasonable price so it wasn't our choice

<hl> We got this hotel from priceline for a very reasonable price so it wasn't our choice , but it turned to be avery nice base for city excursions. <hl> The hotel itself is maintained in an early 20 century style, the rooms are large (I mean comparing to European standards all romms in US are huge ;)) ) and well furnished, the views are spectacular as the hotel is on one of the highest spots in town. Cable car stops just outside front door on the other hand most of the cities attractions are in walking distance, although walkin up and down the hill may be painful. Breakfast is expensive (over $30 per person) but very good, you can find healthy food besides bacon, beans and sausages ;)

<hl> We got this hotel from priceline for a very reasonable price so it wasn't our choice <hl>, but it turned to be avery nice base for city excursions. The hotel itself is maintained in an early 20 century style, the rooms are large (I mean comparing to European standards all romms in US are huge ;)) ) and well furnished, the views are spectacular as the hotel is on one of the highest spots in town. Cable car stops just outside front door on the other hand most of the cities attractions are in walking distance, although walkin up and down the hill may be painful. Breakfast is expensive (over $30 per person) but very good, you can find healthy food besides bacon, beans and sausages ;)

<hl> We got this hotel from priceline for a very reasonable price so it wasn't our choice <hl> , but it turned to be avery nice base for city excursions.


Question: Why is your bathroom large?

The Orchard Garden Hotel was superb and great for all your needs in San Fran. The location is excellent - next door to the Chinatown Gateway, walking distance (5-10 mins) to Union Square, and just a few minutes away from cable car/bus stops. The room provided adequate space with a big bathroom, a very comfy bed, flatscreen TV and DVD player and free Wifi. The DVD library is at Reception and are of old movies so may be an idea to bring a few of your own if you might fancy a movie one night.This was one of the cleanest hotels I have ever stayed at. It was also an eco friendly hotel with separate waste bins for recycling.Staff were friendly and very helpful - gave us advice on restaurants, travel and directions, always greeted with a smile and professionalism. The only con of this hotel is that there is no fridge or kettle in the room, however they do have a coffee/tea pod making machine - I just brewed it without tea/coffee pods for hot water to drink my own herbal tea.There is another hotel on the same road but further up called the Orchard Hotel (an older hotel). When giving directions to taxi, make sure you state Orchard GARDEN or ask them to drop you at the Chinatown entrance gateway, as everyone knows this and its next door to the hotel. We were dropped at the other hotel once and the taxi drove off before we realised so ended up having to walk about 10 mins downhill.

Answer: The room provided adequate space with a big bathroom

The Orchard Garden Hotel was superb and great for all your needs in San Fran. The location is excellent - next door to the Chinatown Gateway, walking distance (5-10 mins) to Union Square, and just a few minutes away from cable car/bus stops. <hl> The room provided adequate space with a big bathroom , a very comfy bed, flatscreen TV and DVD player and free Wifi. <hl> The DVD library is at Reception and are of old movies so may be an idea to bring a few of your own if you might fancy a movie one night. This was one of the cleanest hotels I have ever stayed at. It was also an eco friendly hotel with separate waste bins for recycling. Staff were friendly and very helpful - gave us advice on restaurants, travel and directions, always greeted with a smile and professionalism. The only con of this hotel is that there is no fridge or kettle in the room, however they do have a coffee/tea pod making machine - I just brewed it without tea/coffee pods for hot water to drink my own herbal tea. There is another hotel on the same road but further up called the Orchard Hotel (an older hotel). When giving directions to taxi, make sure you state Orchard GARDEN or ask them to drop you at the Chinatown entrance gateway, as everyone knows this and its next door to the hotel. We were dropped at the other hotel once and the taxi drove off before we realised so ended up having to walk about 10 mins downhill.

The Orchard Garden Hotel was superb and great for all your needs in San Fran. The location is excellent - next door to the Chinatown Gateway, walking distance (5-10 mins) to Union Square, and just a few minutes away from cable car/bus stops. <hl> The room provided adequate space with a big bathroom <hl>, a very comfy bed, flatscreen TV and DVD player and free Wifi. The DVD library is at Reception and are of old movies so may be an idea to bring a few of your own if you might fancy a movie one night.This was one of the cleanest hotels I have ever stayed at. It was also an eco friendly hotel with separate waste bins for recycling.Staff were friendly and very helpful - gave us advice on restaurants, travel and directions, always greeted with a smile and professionalism. The only con of this hotel is that there is no fridge or kettle in the room, however they do have a coffee/tea pod making machine - I just brewed it without tea/coffee pods for hot water to drink my own herbal tea.There is another hotel on the same road but further up called the Orchard Hotel (an older hotel). When giving directions to taxi, make sure you state Orchard GARDEN or ask them to drop you at the Chinatown entrance gateway, as everyone knows this and its next door to the hotel. We were dropped at the other hotel once and the taxi drove off before we realised so ended up having to walk about 10 mins downhill.

<hl> The room provided adequate space with a big bathroom <hl> , a very comfy bed, flatscreen TV and DVD player and free Wifi.


Question: How is the pool?

My wife and our two boys (ages 4 and 1) just spent 4 nights at the Americana and loved it. They did a great job with the rooms, everyone was very nice and we had a comfortable stay. The kids loved the pool. We lucked out with sunshine and 70+ degree weather the whole time. I often travel to SF for business and plan to stay here again. It's so close to the Moscone convention center and the subway - you can get everywhere easily. The neighborhood is pretty run down, but still safe. The only thing we didnt' like was breakfast in the restaurant - it was pretty crappy. Besides, there are so many other great places to eat in SF - jump on the subwway (MUNI) and head down the Ferry Terminal Building - takes 10 minutes total door to door.

Answer: The kids loved the pool

The kids loved the pool .

My wife and our two boys (ages 4 and 1) just spent 4 nights at the Americana and loved it. They did a great job with the rooms, everyone was very nice and we had a comfortable stay. <hl> The kids loved the pool . <hl> We lucked out with sunshine and 70+ degree weather the whole time. I often travel to SF for business and plan to stay here again. It's so close to the Moscone convention center and the subway - you can get everywhere easily. The neighborhood is pretty run down, but still safe. The only thing we didnt' like was breakfast in the restaurant - it was pretty crappy. Besides, there are so many other great places to eat in SF - jump on the subwway (MUNI) and head down the Ferry Terminal Building - takes 10 minutes total door to door.

My wife and our two boys (ages 4 and 1) just spent 4 nights at the Americana and loved it. They did a great job with the rooms, everyone was very nice and we had a comfortable stay. <hl> The kids loved the pool <hl>. We lucked out with sunshine and 70+ degree weather the whole time. I often travel to SF for business and plan to stay here again. It's so close to the Moscone convention center and the subway - you can get everywhere easily. The neighborhood is pretty run down, but still safe. The only thing we didnt' like was breakfast in the restaurant - it was pretty crappy. Besides, there are so many other great places to eat in SF - jump on the subwway (MUNI) and head down the Ferry Terminal Building - takes 10 minutes total door to door.


Question: How nice is the view?

We stayed in a clean and comfortable room with gorgeous views and a huge bathroom. We received excellent customer service throughout the hotel, from the front desk to the concierge to the car rental counter to the restaurant. Restaurant was a little pricey but food and service were great. Hotel has a great central location (although the walk back up the hill is a killer!) Easily one of the best large hotels we have stayed at. Would definitely stay here again...it was worth every penny!

Answer: Hotel has a great central location

We stayed in a clean and comfortable room with gorgeous views and a huge bathroom. We received excellent customer service throughout the hotel, from the front desk to the concierge to the car rental counter to the restaurant. Restaurant was a little pricey but food and service were great. <hl> Hotel has a great central location (although the walk back up the hill is a killer!) <hl> Easily one of the best large hotels we have stayed at. Would definitely stay here again...it was worth every penny!

We stayed in a clean and comfortable room with gorgeous views and a huge bathroom. We received excellent customer service throughout the hotel, from the front desk to the concierge to the car rental counter to the restaurant. Restaurant was a little pricey but food and service were great. <hl> Hotel has a great central location <hl> (although the walk back up the hill is a killer!) Easily one of the best large hotels we have stayed at. Would definitely stay here again...it was worth every penny!


Question: How is hotel?

Had a great time at the Phoenix Hotel. This is a good hotel for those looking for something out of the ordinary and fun. It was nice to find a place full of color and not just your average bland, beige hotel. The staff couldn't have been nicer or more helpful. Complimentary breakfast and parking were a plus. Overall had a great experience here and hope that you do, too.

Answer: This is a good hotel for those looking for something out of the ordinary and fun

Had a great time at the Phoenix Hotel. <hl> This is a good hotel for those looking for something out of the ordinary and fun . <hl> It was nice to find a place full of color and not just your average bland, beige hotel. The staff couldn't have been nicer or more helpful. Complimentary breakfast and parking were a plus. Overall had a great experience here and hope that you do, too.

Had a great time at the Phoenix Hotel. <hl> This is a good hotel for those looking for something out of the ordinary and fun <hl>. It was nice to find a place full of color and not just your average bland, beige hotel. The staff couldn't have been nicer or more helpful. Complimentary breakfast and parking were a plus. Overall had a great experience here and hope that you do, too.

<hl> This is a good hotel for those looking for something out of the ordinary and fun <hl> .


Question: How is he behaviour of the staff in the hotel?

We booked the room two days before we arrived. We read all the great reviews and figured for the money, why not try it.I loved the hotel!!! It was small but very cute and cozy. The rooms had a ton of character and a HUGE closet!!!!The staff was amazing. We asked for a roll away and it was there before we could blink. The rooms are centrally cooled and heated and when we called because it was a little cool, they had a space heater there within 3 minutes. Amazing service!!!!!!This is now my first choice of hotels for SF. And it's close enough to everything that you can still walk on a nice day.

Answer: closet!!!!The staff was amazing

We booked the room two days before we arrived. We read all the great reviews and figured for the money, why not try it. I loved the hotel!!! It was small but very cute and cozy. <hl> The rooms had a ton of character and a HUGE closet!!!!The staff was amazing . <hl> We asked for a roll away and it was there before we could blink. The rooms are centrally cooled and heated and when we called because it was a little cool, they had a space heater there within 3 minutes. Amazing service!!!!!!This is now my first choice of hotels for SF. And it's close enough to everything that you can still walk on a nice day.

We booked the room two days before we arrived. We read all the great reviews and figured for the money, why not try it.I loved the hotel!!! It was small but very cute and cozy. The rooms had a ton of character and a HUGE <hl> closet!!!!The staff was amazing <hl>. We asked for a roll away and it was there before we could blink. The rooms are centrally cooled and heated and when we called because it was a little cool, they had a space heater there within 3 minutes. Amazing service!!!!!!This is now my first choice of hotels for SF. And it's close enough to everything that you can still walk on a nice day.

The rooms had a ton of character and a HUGE <hl> closet!!!!The staff was amazing <hl> .


Question: How is the quality of the concierge?

I loved our stay at the Intercontinental Mark Hopkins. The room was beautiful - clean, spacious and incredibly comfortable beds. The staff were friendly and helpful. The location was central to walking or taking a trolley anywhere. It was a great stay and I'd stay again! And the rates were good for such a nice place!

Answer: clean, spacious and incredibly comfortable beds

I loved our stay at the Intercontinental Mark Hopkins. <hl> The room was beautiful - clean, spacious and incredibly comfortable beds . <hl> The staff were friendly and helpful. The location was central to walking or taking a trolley anywhere. It was a great stay and I'd stay again! And the rates were good for such a nice place!

I loved our stay at the Intercontinental Mark Hopkins. The room was beautiful - <hl> clean, spacious and incredibly comfortable beds <hl>. The staff were friendly and helpful. The location was central to walking or taking a trolley anywhere. It was a great stay and I'd stay again! And the rates were good for such a nice place!

The room was beautiful - <hl> clean, spacious and incredibly comfortable beds <hl> .


Question: How is the food?

My wife and I,stayed at the Westin for three days Feb 14-17, 2008 and found the hotel to be above average.  Check-in was quick, and they gave us a choice of King bed or two Queen beds.  Room was clean, safe didn't work, was fixed within 10 minutes. There was a large screen plasma TV. Extra coffee on request was provided. Bed was comfortable, linens were of good quality, made up daily.  Hotel staff was prompt and courteous. Hotel was close to Union Square and cable car line, close to SF Museum of Modern Art, close to the Ferry Bld. Just a cable car ride away from Chinatown and Fisherman's Wharf. In house limo service provided for return to airport for $8 more than a cab. Driver was great. A few cons; Street noise was noticable . We were on the 9th floor, quieted down by 11:00. We had breakfast there; the food was good but as in general for the Westin, pricey. In room bar fridge overpriced but convenient, has an automated system and we were charged for one drink we didn't have. Stores are close, just around the corner. Area tips: We ate across the street at the California Pizza Kitchen (fusion style menu). Food was good and priced okay. We also ate at Lefty O'Doules, (big comfort food menu), by Union Square. Unique sports decor, self-serve food, good sized portions, fresh bread. Try it--priced under 10$ for good-sized sandwich and side. If you stay for more than a couple of days and don't have a car, get a transit pass. Lets you use cable cars and buses. Bart is extra. Car parking is expensive; 40$ at the hotel, 20$ across the street and the streets are tough to navigate. We give the hotel our recommendation and would stay there again.

Answer: food was good

My wife and I,stayed at the Westin for three days Feb 14-17, 2008 and found the hotel to be above average. Check-in was quick, and they gave us a choice of King bed or two Queen beds. Room was clean, safe didn't work, was fixed within 10 minutes. There was a large screen plasma TV. Extra coffee on request was provided. Bed was comfortable, linens were of good quality, made up daily. Hotel staff was prompt and courteous. Hotel was close to Union Square and cable car line, close to SF Museum of Modern Art, close to the Ferry Bld. Just a cable car ride away from Chinatown and Fisherman's Wharf. In house limo service provided for return to airport for $8 more than a cab. Driver was great. A few cons; Street noise was noticable . We were on the 9th floor, quieted down by 11:00. <hl> We had breakfast there; the food was good but as in general for the Westin, pricey. <hl> In room bar fridge overpriced but convenient, has an automated system and we were charged for one drink we didn't have. Stores are close, just around the corner. Area tips: We ate across the street at the California Pizza Kitchen (fusion style menu). Food was good and priced okay. We also ate at Lefty O'Doules, (big comfort food menu), by Union Square. Unique sports decor, self-serve food, good sized portions, fresh bread. Try it--priced under 10$ for good-sized sandwich and side. If you stay for more than a couple of days and don't have a car, get a transit pass. Lets you use cable cars and buses. Bart is extra. Car parking is expensive; 40$ at the hotel, 20$ across the street and the streets are tough to navigate. We give the hotel our recommendation and would stay there again.

My wife and I,stayed at the Westin for three days Feb 14-17, 2008 and found the hotel to be above average. Check-in was quick, and they gave us a choice of King bed or two Queen beds. Room was clean, safe didn't work, was fixed within 10 minutes. There was a large screen plasma TV. Extra coffee on request was provided. Bed was comfortable, linens were of good quality, made up daily. Hotel staff was prompt and courteous. Hotel was close to Union Square and cable car line, close to SF Museum of Modern Art, close to the Ferry Bld. Just a cable car ride away from Chinatown and Fisherman's Wharf. In house limo service provided for return to airport for $8 more than a cab. Driver was great. A few cons; Street noise was noticable . We were on the 9th floor, quieted down by 11:00. We had breakfast there; the <hl> food was good <hl> but as in general for the Westin, pricey. In room bar fridge overpriced but convenient, has an automated system and we were charged for one drink we didn't have. Stores are close, just around the corner. Area tips: We ate across the street at the California Pizza Kitchen (fusion style menu). Food was good and priced okay. We also ate at Lefty O'Doules, (big comfort food menu), by Union Square. Unique sports decor, self-serve food, good sized portions, fresh bread. Try it--priced under 10$ for good-sized sandwich and side. If you stay for more than a couple of days and don't have a car, get a transit pass. Lets you use cable cars and buses. Bart is extra. Car parking is expensive; 40$ at the hotel, 20$ across the street and the streets are tough to navigate. We give the hotel our recommendation and would stay there again.


Question: What is your favorite place in san francisco?

We found this hotel in a rock n roll traveler book. I looked it up online and knew immediately that this is where we wanted to stay on our first trip to SanFrancisco. When we arrived, we were greeted kindly by Luke at the front desk, our room was ready and we walked through the eclectic courtyard with the great pool, plants, and sculptures. Another thing that we really loved is their commitiment to recycling and the green effort. It was evident everywhere and that made us feel good about staying there as well. Luke made a copy of the shows that were at nearby venues for us and we were in our room only for a few minutes when we got a call from him letting us know that there was a secret Weezer show a few blocks away in case we were interested. He sent us to Philz coffee shop a few blocks away - excellent - we returned several times during our stay. The breakfast in the morning was great and unexpected. We loved the eclectic surroundings and this reminded us of one of our favorite hotels in Austin, TX - the Austin Motel - same groovy vibe and fabulous staff and guests every time. We did run into a bit of the grittiness in the neighborhood. We knew about it and had intended to take a cab, but decided to start walking in the direction. We found a cab at just the right time and all could have been avoided if we had done what we originally intended. Things seemed just fine during the day. Just take a cab to and from at night and there will be no problems. If we are lucky enough to return to SanFrancisco again, we would look forward to hangin at the Phoenix once again and will recommend it to our friends who travel there.

Answer: we were greeted kindly by Luke at the front desk, our room was ready and we walked through the eclectic courtyard with the great pool, plants, and sculptures. Another thing that we really loved is their commitiment to recycling and the green effort. It was evident everywhere and that made us feel good about staying there as well. Luke made a copy of the shows that were at nearby venues for us and we were in our room only for a few minutes when we got a call from him letting us know that there was a secret Weezer show a few blocks away in case we were interested. He sent us to Philz coffee shop a few blocks away - excellent - we returned several times during our stay. The breakfast in the morning was great and unexpected. We loved the eclectic surroundings and this reminded us of one of our favorite hotels in Austin, TX - the Austin Motel - same groovy vibe and fabulous staff and guests every time. We did run into a bit of the grittiness in the neighborhood. We knew about it and had intended to take a cab, but decided to start walking in the direction. We found a cab at just the right time and all could have been avoided if we had done what we originally intended. Things seemed just fine during the day. Just take a cab to and from at night and there will be no problems. If we are lucky enough to return to SanFrancisco again, we would look forward to hangin at the Phoenix once again and will recommend it to our friends who travel there

We found this hotel in a rock n roll traveler book. I looked it up online and knew immediately that this is where we wanted to stay on our first trip to SanFrancisco. <hl> When we arrived, we were greeted kindly by Luke at the front desk, our room was ready and we walked through the eclectic courtyard with the great pool, plants, and sculptures. Another thing that we really loved is their commitiment to recycling and the green effort. It was evident everywhere and that made us feel good about staying there as well. Luke made a copy of the shows that were at nearby venues for us and we were in our room only for a few minutes when we got a call from him letting us know that there was a secret Weezer show a few blocks away in case we were interested. He sent us to Philz coffee shop a few blocks away - excellent - we returned several times during our stay. The breakfast in the morning was great and unexpected. We loved the eclectic surroundings and this reminded us of one of our favorite hotels in Austin, TX - the Austin Motel - same groovy vibe and fabulous staff and guests every time. We did run into a bit of the grittiness in the neighborhood. We knew about it and had intended to take a cab, but decided to start walking in the direction. We found a cab at just the right time and all could have been avoided if we had done what we originally intended. Things seemed just fine during the day. Just take a cab to and from at night and there will be no problems. If we are lucky enough to return to SanFrancisco again, we would look forward to hangin at the Phoenix once again and will recommend it to our friends who travel there . <hl>

We found this hotel in a rock n roll traveler book. I looked it up online and knew immediately that this is where we wanted to stay on our first trip to SanFrancisco. When we arrived, <hl> we were greeted kindly by Luke at the front desk, our room was ready and we walked through the eclectic courtyard with the great pool, plants, and sculptures. Another thing that we really loved is their commitiment to recycling and the green effort. It was evident everywhere and that made us feel good about staying there as well. Luke made a copy of the shows that were at nearby venues for us and we were in our room only for a few minutes when we got a call from him letting us know that there was a secret Weezer show a few blocks away in case we were interested. He sent us to Philz coffee shop a few blocks away - excellent - we returned several times during our stay. The breakfast in the morning was great and unexpected. We loved the eclectic surroundings and this reminded us of one of our favorite hotels in Austin, TX - the Austin Motel - same groovy vibe and fabulous staff and guests every time. We did run into a bit of the grittiness in the neighborhood. We knew about it and had intended to take a cab, but decided to start walking in the direction. We found a cab at just the right time and all could have been avoided if we had done what we originally intended. Things seemed just fine during the day. Just take a cab to and from at night and there will be no problems. If we are lucky enough to return to SanFrancisco again, we would look forward to hangin at the Phoenix once again and will recommend it to our friends who travel there <hl>.

When we arrived, <hl> we were greeted kindly by Luke at the front desk, our room was ready and we walked through the eclectic courtyard with the great pool, plants, and sculptures. Another thing that we really loved is their commitiment to recycling and the green effort. It was evident everywhere and that made us feel good about staying there as well. Luke made a copy of the shows that were at nearby venues for us and we were in our room only for a few minutes when we got a call from him letting us know that there was a secret Weezer show a few blocks away in case we were interested. He sent us to Philz coffee shop a few blocks away - excellent - we returned several times during our stay. The breakfast in the morning was great and unexpected. We loved the eclectic surroundings and this reminded us of one of our favorite hotels in Austin, TX - the Austin Motel - same groovy vibe and fabulous staff and guests every time. We did run into a bit of the grittiness in the neighborhood. We knew about it and had intended to take a cab, but decided to start walking in the direction. We found a cab at just the right time and all could have been avoided if we had done what we originally intended. Things seemed just fine during the day. Just take a cab to and from at night and there will be no problems. If we are lucky enough to return to SanFrancisco again, we would look forward to hangin at the Phoenix once again and will recommend it to our friends who travel there <hl> .


Question: How is the place?

This Hotel is a great choice. It is very comfortable, very european and is just plain fun. The hotel is only 4-5 blocks from Union Square and the Embarcadero BART Station. They have a wine and beer hour 5-6PM. The Ponzu Restaraunt attached is great too. Next door is first class wine shop. The only down fall is that is right next to the Tenderloin District, but don't let that stop you. This place is a great value and awesome place to stay in the City. Also check out the lepoard print fun wear in the rooms.

Answer: This place is a great value and awesome place to stay in the City

This Hotel is a great choice. It is very comfortable, very european and is just plain fun. The hotel is only 4-5 blocks from Union Square and the Embarcadero BART Station. They have a wine and beer hour 5-6PM. The Ponzu Restaraunt attached is great too. Next door is first class wine shop. The only down fall is that is right next to the Tenderloin District, but don't let that stop you. <hl> This place is a great value and awesome place to stay in the City . <hl> Also check out the lepoard print fun wear in the rooms.

This Hotel is a great choice. It is very comfortable, very european and is just plain fun. The hotel is only 4-5 blocks from Union Square and the Embarcadero BART Station. They have a wine and beer hour 5-6PM. The Ponzu Restaraunt attached is great too. Next door is first class wine shop. The only down fall is that is right next to the Tenderloin District, but don't let that stop you. <hl> This place is a great value and awesome place to stay in the City <hl>. Also check out the lepoard print fun wear in the rooms.

<hl> This place is a great value and awesome place to stay in the City <hl> .


Question: How is the place?

I was looking forward to staying at this hotel after reading the reviews of it on Trip Advisor. I was never so disapointed in my life. For the price of this hotel I expected alot. I didn't get it. This hotel is not attractive in the least. The rooms were cold and sterile, all white, plain. The 2 beds in the room were tiny, not even doubles. They were each like a slightly bigger twin. The only nice thing was the bathroom. But how much time do you spend in there? The worst part of the trip was the bellhop pounding on our door at 1am, he said he was there to check us out and take our bags? I guess someone wanted to check out in the middle of the night, it wasn't us. The bellhop was confused so we called down to the front desk. They could care less, they didn't know what was going and frankly didn't seem to care. No apology, nothing. Also, parkiing was $42 per night plus 14% TAX. If you want a 5 star hotel experience in San Francisco go to the FAIRMONT, they know how to treat their guests right.

Answer: This hotel is not attractive in the least

I was looking forward to staying at this hotel after reading the reviews of it on Trip Advisor. I was never so disapointed in my life. For the price of this hotel I expected alot. I didn't get it. <hl> This hotel is not attractive in the least . <hl> The rooms were cold and sterile, all white, plain. The 2 beds in the room were tiny, not even doubles. They were each like a slightly bigger twin. The only nice thing was the bathroom. But how much time do you spend in there? The worst part of the trip was the bellhop pounding on our door at 1am, he said he was there to check us out and take our bags? I guess someone wanted to check out in the middle of the night, it wasn't us. The bellhop was confused so we called down to the front desk. They could care less, they didn't know what was going and frankly didn't seem to care. No apology, nothing. Also, parkiing was $42 per night plus 14% TAX. If you want a 5 star hotel experience in San Francisco go to the FAIRMONT, they know how to treat their guests right.

I was looking forward to staying at this hotel after reading the reviews of it on Trip Advisor. I was never so disapointed in my life. For the price of this hotel I expected alot. I didn't get it. <hl> This hotel is not attractive in the least <hl>. The rooms were cold and sterile, all white, plain. The 2 beds in the room were tiny, not even doubles. They were each like a slightly bigger twin. The only nice thing was the bathroom. But how much time do you spend in there? The worst part of the trip was the bellhop pounding on our door at 1am, he said he was there to check us out and take our bags? I guess someone wanted to check out in the middle of the night, it wasn't us. The bellhop was confused so we called down to the front desk. They could care less, they didn't know what was going and frankly didn't seem to care. No apology, nothing. Also, parkiing was $42 per night plus 14% TAX. If you want a 5 star hotel experience in San Francisco go to the FAIRMONT, they know how to treat their guests right.

<hl> This hotel is not attractive in the least <hl> .


Question: How is the staff?

The is a lovely hotel with a delightful and incredibly helpful staff, good food, freshly brewed coffee in the morning and windows that open! Very close to SF's financial district, Union Square, a nice health club, restaurants, etc.

Answer: delightful and incredibly helpful staff

<hl> The is a lovely hotel with a delightful and incredibly helpful staff , good food, freshly brewed coffee in the morning and windows that open! <hl> Very close to SF's financial district, Union Square, a nice health club, restaurants, etc.

The is a lovely hotel with a <hl> delightful and incredibly helpful staff <hl>, good food, freshly brewed coffee in the morning and windows that open! Very close to SF's financial district, Union Square, a nice health club, restaurants, etc.

The is a lovely hotel with a <hl> delightful and incredibly helpful staff <hl> , good food, freshly brewed coffee in the morning and windows that open!


Question: How good is the service?

We spent 5 days of spring break at the Westin Market Street with our teenager, pre-teenager and 6 year old on the 23rd floor. I compared it with MANY hotels and decided it was the best deal in a very safe location. It couldn't compare with the Westin St. Francis which promises to make your children feel welcome (wecome pkg, etc.). There is not a speck of personal service or attention here. I have always thought of the Westin as a nice hotel and this trip changed my mind. It falls under the Marriott. I will admit that I stayed in a Hampton Inn overnight on a road trip, once, and the room & service was as nice or nicer than this. Our children are the quietest, most well-behaved children (per others) and they said they didn't feel welcome there and actually complained when we pulled into the Westin SF Airport on our last night. Luckily, we spent most of our time out of our room, because it was nothing special and not as nice as our home. The floors were also pretty dirty. The "large" windows were not as large as most hotels where I've stayed and the view was bad...and I am a Starwood member; which obviously means nothing. We also had 2 charges that were not ours but they took them off without question and very nicely...they were so obviously not our charges. Room service breakfast was also speedy and friendly. You also have to ask for toiletries. Typically, one would find a shower cap and body soap, but the rooms are only stocked with shampoo and hand soap - nothing more. The recession has hit the hotels! Our room did NOT have the heavenly beds either. They were not great actually; we know heavenly beds, and did have them following our stay when we went to the airport Westin, and the difference is discernable. I can't imagine we just got a bad room.Do not take restaurant recommendations from the concierge; do your own homework! We had a restaurant picked out and the concierge told us she knew of a better one. We should have been clued in when she gave us a post it to give the owner with his name and her full name on it. It wasn't very good and was filled with tourists. Not a single ethnic person in a Chinatown restaurant!?! It was not good and she was obviously getting a kickback from them. (I believe in the form of chinese takeout!) We were unhappy.All in all, if you can get a cheap room and do not want anyone to talk to you from the hotel, stay here. If you want to feel welcome in a strange city, look elsewhere. Maybe I'm spoiled, but it would have been nice for the kids to at least get a chocolate on their pillows.

Answer: We spent 5 days of spring break at the Westin Market Street with our teenager

<hl> We spent 5 days of spring break at the Westin Market Street with our teenager , pre-teenager and 6 year old on the 23rd floor. <hl> I compared it with MANY hotels and decided it was the best deal in a very safe location. It couldn't compare with the Westin St. Francis which promises to make your children feel welcome (wecome pkg, etc.). There is not a speck of personal service or attention here. I have always thought of the Westin as a nice hotel and this trip changed my mind. It falls under the Marriott. I will admit that I stayed in a Hampton Inn overnight on a road trip, once, and the room & service was as nice or nicer than this. Our children are the quietest, most well-behaved children (per others) and they said they didn't feel welcome there and actually complained when we pulled into the Westin SF Airport on our last night. Luckily, we spent most of our time out of our room, because it was nothing special and not as nice as our home. The floors were also pretty dirty. The "large" windows were not as large as most hotels where I've stayed and the view was bad... and I am a Starwood member; which obviously means nothing. We also had 2 charges that were not ours but they took them off without question and very nicely...they were so obviously not our charges. Room service breakfast was also speedy and friendly. You also have to ask for toiletries. Typically, one would find a shower cap and body soap, but the rooms are only stocked with shampoo and hand soap - nothing more. The recession has hit the hotels! Our room did NOT have the heavenly beds either. They were not great actually; we know heavenly beds, and did have them following our stay when we went to the airport Westin, and the difference is discernable. I can't imagine we just got a bad room. Do not take restaurant recommendations from the concierge; do your own homework! We had a restaurant picked out and the concierge told us she knew of a better one. We should have been clued in when she gave us a post it to give the owner with his name and her full name on it. It wasn't very good and was filled with tourists. Not a single ethnic person in a Chinatown restaurant!?! It was not good and she was obviously getting a kickback from them. (I believe in the form of chinese takeout!) We were unhappy. All in all, if you can get a cheap room and do not want anyone to talk to you from the hotel, stay here. If you want to feel welcome in a strange city, look elsewhere. Maybe I'm spoiled, but it would have been nice for the kids to at least get a chocolate on their pillows.

<hl> We spent 5 days of spring break at the Westin Market Street with our teenager <hl>, pre-teenager and 6 year old on the 23rd floor. I compared it with MANY hotels and decided it was the best deal in a very safe location. It couldn't compare with the Westin St. Francis which promises to make your children feel welcome (wecome pkg, etc.). There is not a speck of personal service or attention here. I have always thought of the Westin as a nice hotel and this trip changed my mind. It falls under the Marriott. I will admit that I stayed in a Hampton Inn overnight on a road trip, once, and the room & service was as nice or nicer than this. Our children are the quietest, most well-behaved children (per others) and they said they didn't feel welcome there and actually complained when we pulled into the Westin SF Airport on our last night. Luckily, we spent most of our time out of our room, because it was nothing special and not as nice as our home. The floors were also pretty dirty. The "large" windows were not as large as most hotels where I've stayed and the view was bad...and I am a Starwood member; which obviously means nothing. We also had 2 charges that were not ours but they took them off without question and very nicely...they were so obviously not our charges. Room service breakfast was also speedy and friendly. You also have to ask for toiletries. Typically, one would find a shower cap and body soap, but the rooms are only stocked with shampoo and hand soap - nothing more. The recession has hit the hotels! Our room did NOT have the heavenly beds either. They were not great actually; we know heavenly beds, and did have them following our stay when we went to the airport Westin, and the difference is discernable. I can't imagine we just got a bad room.Do not take restaurant recommendations from the concierge; do your own homework! We had a restaurant picked out and the concierge told us she knew of a better one. We should have been clued in when she gave us a post it to give the owner with his name and her full name on it. It wasn't very good and was filled with tourists. Not a single ethnic person in a Chinatown restaurant!?! It was not good and she was obviously getting a kickback from them. (I believe in the form of chinese takeout!) We were unhappy.All in all, if you can get a cheap room and do not want anyone to talk to you from the hotel, stay here. If you want to feel welcome in a strange city, look elsewhere. Maybe I'm spoiled, but it would have been nice for the kids to at least get a chocolate on their pillows.

<hl> We spent 5 days of spring break at the Westin Market Street with our teenager <hl> , pre-teenager and 6 year old on the 23rd floor.