Question: Is it a good place to stay?

I booked this trip on cheaprooms.com and was impressed with the Hotel. This is centrally located to the Ferry Bldg (which has a great farmer's market if you visit on saturday), BART, F-train, lots of restaurants. The staff was very nice (especially Daniel - Asst Front Office Mgr) and offered good places to eat and visit during our short 2-day visit to town. The room was very nice and clean and was perfect for our needs. They offer free wi-fi in room and even have computers in the lobby to use if you don't bring your own. The continential breakfast buffet has more options than most hotels, which was good. Would definately stay here again next time in town.

Answer: The room was very nice and clean and was perfect for our needs

I booked this trip on cheaprooms.com and was impressed with the Hotel. This is centrally located to the Ferry Bldg (which has a great farmer's market if you visit on saturday), BART, F-train, lots of restaurants. The staff was very nice (especially Daniel - Asst Front Office Mgr) and offered good places to eat and visit during our short 2-day visit to town. <hl> The room was very nice and clean and was perfect for our needs . <hl> They offer free wi-fi in room and even have computers in the lobby to use if you don't bring your own. The continential breakfast buffet has more options than most hotels, which was good. Would definately stay here again next time in town.

I booked this trip on cheaprooms.com and was impressed with the Hotel. This is centrally located to the Ferry Bldg (which has a great farmer's market if you visit on saturday), BART, F-train, lots of restaurants. The staff was very nice (especially Daniel - Asst Front Office Mgr) and offered good places to eat and visit during our short 2-day visit to town. <hl> The room was very nice and clean and was perfect for our needs <hl>. They offer free wi-fi in room and even have computers in the lobby to use if you don't bring your own. The continential breakfast buffet has more options than most hotels, which was good. Would definately stay here again next time in town.

<hl> The room was very nice and clean and was perfect for our needs <hl> .


Question: How is the hotel staff?

The staff was rude and unaccommodating. The room itself was filthy- vomit on the bed skirt, soda or something spattered on the walls, and towels that felt like gym socks. The room had been smoked in for several decades even though we thought we were getting a non-smoking room when we booked it. All of this was topped off with a midnight shouting match in the hallway. At least security did eventually show up- well after it was over. I wouldn't stay here again under any circumstances. Even if some people seemed to have decent stays don't chance it, this place is a bad joke.

Answer: The staff was rude and unaccommodating

<hl> The staff was rude and unaccommodating . <hl> The room itself was filthy- vomit on the bed skirt, soda or something spattered on the walls, and towels that felt like gym socks. The room had been smoked in for several decades even though we thought we were getting a non-smoking room when we booked it. All of this was topped off with a midnight shouting match in the hallway. At least security did eventually show up- well after it was over. I wouldn't stay here again under any circumstances. Even if some people seemed to have decent stays don't chance it, this place is a bad joke.

<hl> The staff was rude and unaccommodating <hl>. The room itself was filthy- vomit on the bed skirt, soda or something spattered on the walls, and towels that felt like gym socks. The room had been smoked in for several decades even though we thought we were getting a non-smoking room when we booked it. All of this was topped off with a midnight shouting match in the hallway. At least security did eventually show up- well after it was over. I wouldn't stay here again under any circumstances. Even if some people seemed to have decent stays don't chance it, this place is a bad joke.

<hl> The staff was rude and unaccommodating <hl> .


Question: How is the water?

We got this hotel in a Priceline bid. We checked other hotels in SF before we bid and were satisfied with the price we paid here vs the hotels website price. The hotel is definietley worn, but everyone we came into contact with was very pleasant. The room was clean and had plenty of warm water in the shower. The ac didnt work very well and we were on street side so it was too noisy with the windows open. I would request a nonstreet room if possible. I wasnt too thrilled with the area the hotel was in either, but we didnt stray too far from the immediate hotel area at night. The bus stops right in front of the hotel so that made it convenient not having to have a car in the city. We did rent a car one day and there is an Enterprise location below the lobby in the parking garage. If we went back to SF I would probably try to get another hotel in a different location, but for the three nights we were there and the price we ended up paying vs the other hotels we had a choice of, it was ok.

Answer: warm water in the shower

We got this hotel in a Priceline bid. We checked other hotels in SF before we bid and were satisfied with the price we paid here vs the hotels website price. The hotel is definietley worn, but everyone we came into contact with was very pleasant. <hl> The room was clean and had plenty of warm water in the shower . <hl> The ac didnt work very well and we were on street side so it was too noisy with the windows open. I would request a nonstreet room if possible. I wasnt too thrilled with the area the hotel was in either, but we didnt stray too far from the immediate hotel area at night. The bus stops right in front of the hotel so that made it convenient not having to have a car in the city. We did rent a car one day and there is an Enterprise location below the lobby in the parking garage. If we went back to SF I would probably try to get another hotel in a different location, but for the three nights we were there and the price we ended up paying vs the other hotels we had a choice of, it was ok.

We got this hotel in a Priceline bid. We checked other hotels in SF before we bid and were satisfied with the price we paid here vs the hotels website price. The hotel is definietley worn, but everyone we came into contact with was very pleasant. The room was clean and had plenty of <hl> warm water in the shower <hl>. The ac didnt work very well and we were on street side so it was too noisy with the windows open. I would request a nonstreet room if possible. I wasnt too thrilled with the area the hotel was in either, but we didnt stray too far from the immediate hotel area at night. The bus stops right in front of the hotel so that made it convenient not having to have a car in the city. We did rent a car one day and there is an Enterprise location below the lobby in the parking garage. If we went back to SF I would probably try to get another hotel in a different location, but for the three nights we were there and the price we ended up paying vs the other hotels we had a choice of, it was ok.

The room was clean and had plenty of <hl> warm water in the shower <hl> .


Question: How is the coffee?

From the furniture with ripped fabric in the lobby to dirty (as in food or something) caked on the chairs in my room I can't figure out why this potentially great hotel is not taking care of itself. Add to this outdated phones of horrible quality (I had to take a business call and no one could me hear on the other end), dirty doors, broken fixtures and the like in the suite. What was interesting is that they were doing touch up painting on the walls of the hallway but clearly not investing in anything else. AVOID the workout room -- it's pathetic and an embarrassment to the Kimpton brand. The Club Level lounge is nice and lots of free drinks and carbs await you, if you want those things. Bottom line-great location but wouldn't recommend to anyone until major overhaul is done.

Answer: horrible

From the furniture with ripped fabric in the lobby to dirty (as in food or something) caked on the chairs in my room I can't figure out why this potentially great hotel is not taking care of itself. <hl> Add to this outdated phones of horrible quality (I had to take a business call and no one could me hear on the other end), dirty doors, broken fixtures and the like in the suite. <hl> What was interesting is that they were doing touch up painting on the walls of the hallway but clearly not investing in anything else. AVOID the workout room -- it's pathetic and an embarrassment to the Kimpton brand. The Club Level lounge is nice and lots of free drinks and carbs await you, if you want those things. Bottom line-great location but wouldn't recommend to anyone until major overhaul is done.

From the furniture with ripped fabric in the lobby to dirty (as in food or something) caked on the chairs in my room I can't figure out why this potentially great hotel is not taking care of itself. Add to this outdated phones of <hl> horrible <hl> quality (I had to take a business call and no one could me hear on the other end), dirty doors, broken fixtures and the like in the suite. What was interesting is that they were doing touch up painting on the walls of the hallway but clearly not investing in anything else. AVOID the workout room -- it's pathetic and an embarrassment to the Kimpton brand. The Club Level lounge is nice and lots of free drinks and carbs await you, if you want those things. Bottom line-great location but wouldn't recommend to anyone until major overhaul is done.


Question: How do you like the street noise?

I was excited to stay at the Kabuki after reading the reviews on Tripadvisor and getting a great rate through hotwire, and having stayed there for 4 nights, I can say that I'm very disappointed with the overall stay. We had a corner room with a balcony, but we were on the 7th floor and saw only the building next door and the busy Geary Street. Nothing spectacular to look at and lots of street noise to listen to. When I went to put my toiletries on the counter in the bathroom, I was shocked at the filth around the sink. When I swiped my fingers across the counter, they were black!!!! I don't believe the back of the counter had been wiped, let alone cleaned, in a long time. It looked like the person who cleaned only did surface wiping and ignored all the rest. This made me worry about the rest of the room's cleanliness. We had only one robe, and no wash clothes. Housecleaning had to bring them up for us at our request apologizing that they just got out of the dryer, and the robe looked like it just came out of the dryer all wrinkly. There was one tea bag (just a regular store brand) and the floor didn't look like it had been vacuumed in a while. We complained and got a room in the adjoining building with no balcony, though the room was about the same size. That night a group in the hotel decided to party on their balcony at 3:00 in the morning and were shouting down to the courtyard which echoed into our room. It was the most obnoxious night I've had in a hotel. The front desk was responsive once we called them and the "guests" went back into their room, though I'm sure the neighboring room was not too happy since we were able to hear EVERYTHING next door to us. I have stayed in a lot of hotels over the years, and I think this hotel was one of my most disappointing stays ever, mostly because I had higher expectations from this sight.

Answer: 7th floor and saw only the building next door and the busy Geary Street

I was excited to stay at the Kabuki after reading the reviews on Tripadvisor and getting a great rate through hotwire, and having stayed there for 4 nights, I can say that I'm very disappointed with the overall stay. <hl> We had a corner room with a balcony, but we were on the 7th floor and saw only the building next door and the busy Geary Street . <hl> Nothing spectacular to look at and lots of street noise to listen to. When I went to put my toiletries on the counter in the bathroom, I was shocked at the filth around the sink. When I swiped my fingers across the counter, they were black!!!! I don't believe the back of the counter had been wiped, let alone cleaned, in a long time. It looked like the person who cleaned only did surface wiping and ignored all the rest. This made me worry about the rest of the room's cleanliness. We had only one robe, and no wash clothes. Housecleaning had to bring them up for us at our request apologizing that they just got out of the dryer, and the robe looked like it just came out of the dryer all wrinkly. There was one tea bag (just a regular store brand) and the floor didn't look like it had been vacuumed in a while. We complained and got a room in the adjoining building with no balcony, though the room was about the same size. That night a group in the hotel decided to party on their balcony at 3:00 in the morning and were shouting down to the courtyard which echoed into our room. It was the most obnoxious night I've had in a hotel. The front desk was responsive once we called them and the "guests" went back into their room, though I'm sure the neighboring room was not too happy since we were able to hear EVERYTHING next door to us. I have stayed in a lot of hotels over the years, and I think this hotel was one of my most disappointing stays ever, mostly because I had higher expectations from this sight.

I was excited to stay at the Kabuki after reading the reviews on Tripadvisor and getting a great rate through hotwire, and having stayed there for 4 nights, I can say that I'm very disappointed with the overall stay. We had a corner room with a balcony, but we were on the <hl> 7th floor and saw only the building next door and the busy Geary Street <hl>. Nothing spectacular to look at and lots of street noise to listen to. When I went to put my toiletries on the counter in the bathroom, I was shocked at the filth around the sink. When I swiped my fingers across the counter, they were black!!!! I don't believe the back of the counter had been wiped, let alone cleaned, in a long time. It looked like the person who cleaned only did surface wiping and ignored all the rest. This made me worry about the rest of the room's cleanliness. We had only one robe, and no wash clothes. Housecleaning had to bring them up for us at our request apologizing that they just got out of the dryer, and the robe looked like it just came out of the dryer all wrinkly. There was one tea bag (just a regular store brand) and the floor didn't look like it had been vacuumed in a while. We complained and got a room in the adjoining building with no balcony, though the room was about the same size. That night a group in the hotel decided to party on their balcony at 3:00 in the morning and were shouting down to the courtyard which echoed into our room. It was the most obnoxious night I've had in a hotel. The front desk was responsive once we called them and the "guests" went back into their room, though I'm sure the neighboring room was not too happy since we were able to hear EVERYTHING next door to us. I have stayed in a lot of hotels over the years, and I think this hotel was one of my most disappointing stays ever, mostly because I had higher expectations from this sight.

We had a corner room with a balcony, but we were on the <hl> 7th floor and saw only the building next door and the busy Geary Street <hl> .


Question: How did you like the front desk?

This is a very modern "Green" hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. Front desk staff were friendly and attentive. Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those "Do Not Disturb" cards - one side says "Please clean room early!") Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good.

Answer: Front desk staff were friendly and attentive

This is a very modern "Green" hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. <hl> Front desk staff were friendly and attentive . <hl> Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those "Do Not Disturb" cards - one side says "Please clean room early!") Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good.

This is a very modern "Green" hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. <hl> Front desk staff were friendly and attentive <hl>. Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those "Do Not Disturb" cards - one side says "Please clean room early!") Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good.

<hl> Front desk staff were friendly and attentive <hl> .


Question: What is the quality of the hotel?

What a wonderful hotel. My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again.

Answer: What a wonderful hotel

What a wonderful hotel .

<hl> What a wonderful hotel . <hl> My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again.

<hl> What a wonderful hotel <hl>. My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again.


Question: How was the experience?

This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend. Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best "touristy" spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong!  When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. Upon check-in we asked if we needed reservations for the Redwood Room. The girl gave us some "preferred customer" cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a "hip" bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE.  Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the "do not disturb" sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the "do not disturb" sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her "we are still here" and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind.  Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip.

Answer: This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend

<hl> This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend . <hl> Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best "touristy" spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong! When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. Upon check-in we asked if we needed reservations for the Redwood Room. The girl gave us some "preferred customer" cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a "hip" bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE. Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the "do not disturb" sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the "do not disturb" sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her "we are still here" and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind. Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip.

<hl> This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend <hl>. Since I used to live in SF and travel their quite frequently for work, I am quite familiar with the city and knew we would want to stay in union square (as my boyfriend has never been there and this is the best "touristy" spot). I usually prefer to stay at the Sir Francis Drake or the Westin St. Francis but both were overbooked. I was left with the Clift and Hotel Nikko. I definiately made the wrong choice even though I had heard good things about the lounge and restaurant. Since I have stayed at the Morgan (NYC) several times I assumed we would have a pleasant experience and I LOVE Asia de Cuba in NYC. I was wrong! When we arrived at the Clift, the doorman did not even open the door or even aknowledge our pressence. Check-in was smooth but the girl was certainly rushing us and annoyed with any questions. Our original plan was to spend our first night with dinner at Asia De Cuba and start off with some early evening cocktails at the Redwood Room. BIG MISTAKE. Upon check-in we asked if we needed reservations for the Redwood Room. The girl gave us some "preferred customer" cards of some sort which she explained would get us right in with no problem. We approached the hostess at about 730 pm. There were a couple of guys in front of us whom the hostess was assisting. As we patiently waited, a large group came up behind us. The matron of the group approached the hostess - cutting in front of everyone else AND interrupting the conversation between the hostess and the 2 guys. Rather than telling this RUDE woman to go stand in line actually assisted her! The guys in front of us looked apalled and we were infuriated. Once it was finally our turn (like that mattered to the hostess) she very rudely told us we couldnt come in without a reservation. She said she had people arriving at 9 pm. We explained we just wanted ONE pre-dinner cocktail. At this point she got even more rude. At this point we decided this was NOT a place we wanted to spend out money anyways. They obviously dont care about their actual guests! The scene was horrible anyways. I dont think there was a patron under the age of 65 in the entire bar.... so much for a "hip" bar scene. We tried to complain to a manager but he was too busy having a personal conversation with one of the doormen. We decided our money is better spent elsewhere and opted against dinner in the hotel. We had a lovely meal in the Marina district then went on to drinks at Matrix where our patronage was appreciated and our drinks were not accompanied with a side of rudeness. I might also point out the martinis are $8 at Matrix as opposed to the overpriced drinks Redwood Room with serve you along with their snooty attitude. We are from LA so we are no strangers to attitude but this was just plain RUDE. Aside from the horrible experience our first night, the hotel lobby is quite nice. The rooms are VERY small and somewhat dirty. The bathroom is appalling - dirty towels, the fan doesnt work, no standing room. On our final day, the anger from night one had worn off slightly (probably because we spent as little time in the hotel as possible). We were packing our stuff and relaxing from a morning of shopping. The day before, housekeeping entered our room even though we had the "do not disturb" sign on the door. Since nothing was taken we ignored it. Now here we are, a mere hour from escaping the Clift, when there is a knock at the door...housekeeping. I explain we are leaving at 1 (check out time) and to please respect the "do not disturb" sign. 15 minutes later, another knock at the door. It is the housekeeper AGAIN. I tell her "we are still here" and remind her of our departure time. Sure enough, another knock at the door and who could it be? The SAME housekeeper. At this point we are so frustrated my boyfriend tells her to wait outside and we gather all our stuff (half packed and all). They clearly wanted us gone so we sprinted to the elevator checked out and left the Clift behind. Trust me, the Clift offers NOTHING to validate such horrible attitudes and behavior. I had high hopes for this place and if they had impressed me, I would have considered staying there on my monthly business trips up to SF. Forget it. I will definately tell everyone I know NOT to stay here and I will probably never stay at the Morgan again either just because of the Clift affiliation. Trust me, you are better off at the Sir Francis Drake or the Westin. At least they know you exist there and are gracious for your patronage. My advice to the Clift, perhaps you should remember that you are serving your guests not vice versa. Thank you for putting a stain on an otherwise lovely trip.

<hl> This was my first experience using travelocity and decided to take a chance and book a little getaway for the Labor Day weekend <hl> .


Question: How is the decor?

We just stayed at the Hotel Rex for two nights. Room was smallish (had a queen "promo rate" room from quikbook) but very comfortable -- appealing and interesting decor, spotless room and bathroom. Had a room in back, so no view, but it was extremely quiet -- slept great. Decent (but not luxe) bed linens, but great down pillows and down comforter. The CD player and CDs in room were a nice touch, as were the Aveda products. The room also had a well stocked mini bar, but we didn't touch it -- there's a Walgreen's a block away. Valet parking is available at the hotel for $30/day, but I had read that the Sutter/Stockton garage (2 blocks away) went for $18/day, but it was actually was $25/day, so the valet parking is comparable. Check-in/out was quick and the staff were pleasant and efficient. Complimentary wine hour was OK -- mediocre wine but pleasant lobby/"library". Overall, I thought the Rex was a good value and I would stay there again and recommend it to others. Places we ate at that I highly recommend: House of Nanking (Chinatown), Sears Fine Foods for breakfast and John's Grill (Union Sq.), Neptune's Palace (Pier 39).

Answer: appealing and interesting decor

We just stayed at the Hotel Rex for two nights. <hl> Room was smallish (had a queen "promo rate" room from quikbook) but very comfortable -- appealing and interesting decor , spotless room and bathroom. <hl> Had a room in back, so no view, but it was extremely quiet -- slept great. Decent (but not luxe) bed linens, but great down pillows and down comforter. The CD player and CDs in room were a nice touch, as were the Aveda products. The room also had a well stocked mini bar, but we didn't touch it -- there's a Walgreen's a block away. Valet parking is available at the hotel for $30/day, but I had read that the Sutter/Stockton garage (2 blocks away) went for $18/day, but it was actually was $25/day, so the valet parking is comparable. Check-in/out was quick and the staff were pleasant and efficient. Complimentary wine hour was OK -- mediocre wine but pleasant lobby/"library". Overall, I thought the Rex was a good value and I would stay there again and recommend it to others. Places we ate at that I highly recommend: House of Nanking (Chinatown), Sears Fine Foods for breakfast and John's Grill (Union Sq.), Neptune's Palace (Pier 39).

We just stayed at the Hotel Rex for two nights. Room was smallish (had a queen "promo rate" room from quikbook) but very comfortable -- <hl> appealing and interesting decor <hl>, spotless room and bathroom. Had a room in back, so no view, but it was extremely quiet -- slept great. Decent (but not luxe) bed linens, but great down pillows and down comforter. The CD player and CDs in room were a nice touch, as were the Aveda products. The room also had a well stocked mini bar, but we didn't touch it -- there's a Walgreen's a block away. Valet parking is available at the hotel for $30/day, but I had read that the Sutter/Stockton garage (2 blocks away) went for $18/day, but it was actually was $25/day, so the valet parking is comparable. Check-in/out was quick and the staff were pleasant and efficient. Complimentary wine hour was OK -- mediocre wine but pleasant lobby/"library". Overall, I thought the Rex was a good value and I would stay there again and recommend it to others. Places we ate at that I highly recommend: House of Nanking (Chinatown), Sears Fine Foods for breakfast and John's Grill (Union Sq.), Neptune's Palace (Pier 39).

Room was smallish (had a queen "promo rate" room from quikbook) but very comfortable -- <hl> appealing and interesting decor <hl> , spotless room and bathroom.


Question: How can you describe the shower?

We have just return from our stay in Omni. Hotel was beautiful. Service was unbelievable. Bathrobe and slippers were provided. Everyone was extremely friendly. Very convenient location, in front of the cable car line, but very quiet on the weekend. We walked to Chinatown, the Coit Tower, Pier 39, Fisherman's Wharf. You can also take a bus to all the tourist attractions. Great shower in the bathroom. Loved our stay.

Answer: Great shower in the bathroom

Great shower in the bathroom .

We have just return from our stay in Omni. Hotel was beautiful. Service was unbelievable. Bathrobe and slippers were provided. Everyone was extremely friendly. Very convenient location, in front of the cable car line, but very quiet on the weekend. We walked to Chinatown, the Coit Tower, Pier 39, Fisherman's Wharf. You can also take a bus to all the tourist attractions. <hl> Great shower in the bathroom . <hl> Loved our stay.

We have just return from our stay in Omni. Hotel was beautiful. Service was unbelievable. Bathrobe and slippers were provided. Everyone was extremely friendly. Very convenient location, in front of the cable car line, but very quiet on the weekend. We walked to Chinatown, the Coit Tower, Pier 39, Fisherman's Wharf. You can also take a bus to all the tourist attractions. <hl> Great shower in the bathroom <hl>. Loved our stay.

<hl> Great shower in the bathroom <hl> .


Question: How was the bathroom in the room?

We spent 3 nights at the mosser and had a wonderful stay at this quaint but charming hotel. The lobby of the hotel is very elegant and cool and the hotel even has an adjoining recording studio.The shared bath queen was small but very clean and comfortable for a good price. The shared bathroom and showers were spotlessly clean and always available. The hotel also has a restaurant/bar next door with good quality but expensive food. On the plus side you are provided free beautiful muffins,tea and fresh coffee in the morning. The only downfalls are the size of the rooms, you have to pay for expensive parking nearby and the location is not completely central. The mosser is a great little gem of a hotel for anyone on a budget.

Answer: The shared bathroom and showers were spotlessly clean and always available

We spent 3 nights at the mosser and had a wonderful stay at this quaint but charming hotel. The lobby of the hotel is very elegant and cool and the hotel even has an adjoining recording studio. The shared bath queen was small but very clean and comfortable for a good price. <hl> The shared bathroom and showers were spotlessly clean and always available . <hl> The hotel also has a restaurant/bar next door with good quality but expensive food. On the plus side you are provided free beautiful muffins,tea and fresh coffee in the morning. The only downfalls are the size of the rooms, you have to pay for expensive parking nearby and the location is not completely central. The mosser is a great little gem of a hotel for anyone on a budget.

We spent 3 nights at the mosser and had a wonderful stay at this quaint but charming hotel. The lobby of the hotel is very elegant and cool and the hotel even has an adjoining recording studio.The shared bath queen was small but very clean and comfortable for a good price. <hl> The shared bathroom and showers were spotlessly clean and always available <hl>. The hotel also has a restaurant/bar next door with good quality but expensive food. On the plus side you are provided free beautiful muffins,tea and fresh coffee in the morning. The only downfalls are the size of the rooms, you have to pay for expensive parking nearby and the location is not completely central. The mosser is a great little gem of a hotel for anyone on a budget.

<hl> The shared bathroom and showers were spotlessly clean and always available <hl> .


Question: Is the wine nice?

Couldn't have asked for a better place to stay while in SanFran. All of the staff were very helpful and ready to go the extra mile for the guests. The free breakfast was good to get the day started. The wine and cheese was a great way to meet some of the other guests and get ideas about places to check out in SanFran. And you cannot beat the location of this hotel.If you just want another huge hotel with no personality then this is the wrong place. But I would recommend this hotel to everyone I know.

Answer: The wine and cheese was a great way to meet some of the other guests and

Couldn't have asked for a better place to stay while in SanFran. All of the staff were very helpful and ready to go the extra mile for the guests. The free breakfast was good to get the day started. <hl> The wine and cheese was a great way to meet some of the other guests and get ideas about places to check out in SanFran. <hl> And you cannot beat the location of this hotel. If you just want another huge hotel with no personality then this is the wrong place. But I would recommend this hotel to everyone I know.

Couldn't have asked for a better place to stay while in SanFran. All of the staff were very helpful and ready to go the extra mile for the guests. The free breakfast was good to get the day started. <hl> The wine and cheese was a great way to meet some of the other guests and <hl> get ideas about places to check out in SanFran. And you cannot beat the location of this hotel.If you just want another huge hotel with no personality then this is the wrong place. But I would recommend this hotel to everyone I know.


Question: How is it the stay?

We had an excellent stay at the Hotel Whitcomb. Everyone was very accommodating and pleasant. Our room was very nice and comfortable. We had a delicious breakfast in the restaurant -- we did it all!

Answer: We had an excellent stay

<hl> We had an excellent stay at the Hotel Whitcomb. <hl> Everyone was very accommodating and pleasant. Our room was very nice and comfortable. We had a delicious breakfast in the restaurant -- we did it all!

<hl> We had an excellent stay <hl> at the Hotel Whitcomb. Everyone was very accommodating and pleasant. Our room was very nice and comfortable. We had a delicious breakfast in the restaurant -- we did it all!


Question: Is it food?

I stayed at the Vitale for less than 24 hours, but left hoping I could stay longer. The front desk agent was so kind after finding out it took me almost 15 hrs to get to San Fran from NY because of bad weather. They put me in a beautiful Bridge view room that was bigger than I expected. They had great lounge music quietly playing as I walked in the room and some delicious chocolates and a water for me. I loved that they had all FRESH brand toiletries and my bed was so unbelievably comfortable. Robes, slippers and dinner was all I wanted, and that's what I got. The food from room service was GREAT! Get the pasta bolognese, amazing. It looked as if they had a pretty lively bar area downstairs, I wish I had enough energy to head down there, but my bed was calling me.

Answer: The food from room service was GREAT

The food from room service was GREAT !

I stayed at the Vitale for less than 24 hours, but left hoping I could stay longer. The front desk agent was so kind after finding out it took me almost 15 hrs to get to San Fran from NY because of bad weather. They put me in a beautiful Bridge view room that was bigger than I expected. They had great lounge music quietly playing as I walked in the room and some delicious chocolates and a water for me. I loved that they had all FRESH brand toiletries and my bed was so unbelievably comfortable. Robes, slippers and dinner was all I wanted, and that's what I got. <hl> The food from room service was GREAT ! <hl> Get the pasta bolognese, amazing. It looked as if they had a pretty lively bar area downstairs, I wish I had enough energy to head down there, but my bed was calling me.

I stayed at the Vitale for less than 24 hours, but left hoping I could stay longer. The front desk agent was so kind after finding out it took me almost 15 hrs to get to San Fran from NY because of bad weather. They put me in a beautiful Bridge view room that was bigger than I expected. They had great lounge music quietly playing as I walked in the room and some delicious chocolates and a water for me. I loved that they had all FRESH brand toiletries and my bed was so unbelievably comfortable. Robes, slippers and dinner was all I wanted, and that's what I got. <hl> The food from room service was GREAT <hl>! Get the pasta bolognese, amazing. It looked as if they had a pretty lively bar area downstairs, I wish I had enough energy to head down there, but my bed was calling me.

<hl> The food from room service was GREAT <hl> !


Question: Is the wine nice?

Traveled to SF for a 10-day vacation. Although, some may find the interior dated, my husband & I found it charming...reminiscent of European boutique-style hotels. Location is 4 blocks from Union Square, shopping hub of the city & also where all the tour buses stop. Nice continental breakfast & loved the afternoon wine & cheese.

Answer: loved the afternoon wine

Traveled to SF for a 10-day vacation. Although, some may find the interior dated, my husband & I found it charming...reminiscent of European boutique-style hotels. Location is 4 blocks from Union Square, shopping hub of the city & also where all the tour buses stop. <hl> Nice continental breakfast & loved the afternoon wine & cheese. <hl>

Traveled to SF for a 10-day vacation. Although, some may find the interior dated, my husband & I found it charming...reminiscent of European boutique-style hotels. Location is 4 blocks from Union Square, shopping hub of the city & also where all the tour buses stop. Nice continental breakfast & <hl> loved the afternoon wine <hl> & cheese.


Question: What is the extensions of the room service?

Stayed at the Mark Hopkins on Mother's Day weekend. The room was clean, comfortable and welcoming. Although we did not partake of the special Mother's Day Brunch, we did have a beautiful breakfast buffet in the lobby dining room. One other day the same type of breakfast buffet was served at the Top of the Mark and the view just made the whole thing better! We did call room service twice and the service was very good. I thought the staff was friendly and, quite honestly, that was my one worry beforehand because 6-7 years ago, the front desk staff was pretty darn snooty. But not anymore. We were very pleased and felt welcome. We had no problems getting around...cable cars stop right at the corner...and all-in-all we just had a nice, relaxing time. We would definitely stay at the Mark Hopkins again. It's a beautiful hotel in our favorite American city....what else could we ask for?

Answer: room service twice and the service was very good

Stayed at the Mark Hopkins on Mother's Day weekend. The room was clean, comfortable and welcoming. Although we did not partake of the special Mother's Day Brunch, we did have a beautiful breakfast buffet in the lobby dining room. One other day the same type of breakfast buffet was served at the Top of the Mark and the view just made the whole thing better! <hl> We did call room service twice and the service was very good . <hl> I thought the staff was friendly and, quite honestly, that was my one worry beforehand because 6-7 years ago, the front desk staff was pretty darn snooty. But not anymore. We were very pleased and felt welcome. We had no problems getting around...cable cars stop right at the corner...and all-in-all we just had a nice, relaxing time. We would definitely stay at the Mark Hopkins again. It's a beautiful hotel in our favorite American city.... what else could we ask for?

Stayed at the Mark Hopkins on Mother's Day weekend. The room was clean, comfortable and welcoming. Although we did not partake of the special Mother's Day Brunch, we did have a beautiful breakfast buffet in the lobby dining room. One other day the same type of breakfast buffet was served at the Top of the Mark and the view just made the whole thing better! We did call <hl> room service twice and the service was very good <hl>. I thought the staff was friendly and, quite honestly, that was my one worry beforehand because 6-7 years ago, the front desk staff was pretty darn snooty. But not anymore. We were very pleased and felt welcome. We had no problems getting around...cable cars stop right at the corner...and all-in-all we just had a nice, relaxing time. We would definitely stay at the Mark Hopkins again. It's a beautiful hotel in our favorite American city....what else could we ask for?

We did call <hl> room service twice and the service was very good <hl> .


Question: How simple is the hotel?

Stayed here for Labor Day weekend with my wife and 8 year old son. Arrived 2 hours before check-in and room was ready. The clean, basic hotel room had everything we needed. Beds were comfortable and sheets/towels were good quality. Noise from the outside was minimal. My only recomendation would be to update the bathroom. The fridge and microwave are great for snacks. The complementary breakfast with fruit, yogurt, muffins and juice saved us time and money. The central location is perfect - walking distance from many tourist destinations (Wharf, Chinatown), but the neighborhood away from the crowds made us feel like locals. Walgreens, Starbucks, market, and numerous restaurants from pizza to fine dining are within a few blocks.The staff was unbelievably friendly and helpful, giving us an overview of the area and the major attractions at check-in. We didn't have a car so the "cheat sheet" showing public transportation routes and transfers to 20+ areas and attractions was useful. Both restaurants they recommended (sushi and Italian) were excellent. The day before our departure, we gave them our flight information and while we were out they checked us into our flight and printed our boarding passes so we would get the "A" section for Southwest. They also let us check out 2+ hours late so we could get last minute sightseeing done without toting our bags around.For the bargain price the stay was extremely pleasant. We will definitely stay here again.

Answer: basic hotel room had everything we needed

Stayed here for Labor Day weekend with my wife and 8 year old son. Arrived 2 hours before check-in and room was ready. <hl> The clean, basic hotel room had everything we needed . <hl> Beds were comfortable and sheets/towels were good quality. Noise from the outside was minimal. My only recomendation would be to update the bathroom. The fridge and microwave are great for snacks. The complementary breakfast with fruit, yogurt, muffins and juice saved us time and money. The central location is perfect - walking distance from many tourist destinations (Wharf, Chinatown), but the neighborhood away from the crowds made us feel like locals. Walgreens, Starbucks, market, and numerous restaurants from pizza to fine dining are within a few blocks. The staff was unbelievably friendly and helpful, giving us an overview of the area and the major attractions at check-in. We didn't have a car so the "cheat sheet" showing public transportation routes and transfers to 20+ areas and attractions was useful. Both restaurants they recommended (sushi and Italian) were excellent. The day before our departure, we gave them our flight information and while we were out they checked us into our flight and printed our boarding passes so we would get the "A" section for Southwest. They also let us check out 2+ hours late so we could get last minute sightseeing done without toting our bags around. For the bargain price the stay was extremely pleasant. We will definitely stay here again.

Stayed here for Labor Day weekend with my wife and 8 year old son. Arrived 2 hours before check-in and room was ready. The clean, <hl> basic hotel room had everything we needed <hl>. Beds were comfortable and sheets/towels were good quality. Noise from the outside was minimal. My only recomendation would be to update the bathroom. The fridge and microwave are great for snacks. The complementary breakfast with fruit, yogurt, muffins and juice saved us time and money. The central location is perfect - walking distance from many tourist destinations (Wharf, Chinatown), but the neighborhood away from the crowds made us feel like locals. Walgreens, Starbucks, market, and numerous restaurants from pizza to fine dining are within a few blocks.The staff was unbelievably friendly and helpful, giving us an overview of the area and the major attractions at check-in. We didn't have a car so the "cheat sheet" showing public transportation routes and transfers to 20+ areas and attractions was useful. Both restaurants they recommended (sushi and Italian) were excellent. The day before our departure, we gave them our flight information and while we were out they checked us into our flight and printed our boarding passes so we would get the "A" section for Southwest. They also let us check out 2+ hours late so we could get last minute sightseeing done without toting our bags around.For the bargain price the stay was extremely pleasant. We will definitely stay here again.

The clean, <hl> basic hotel room had everything we needed <hl> .


Question: Is staff knowledgeable?

This is a great find. It is in a perfect location, but that is not the best thing about this hotel. It is beautiful, the staff is amazing, the appointments and furnishings are lovely, the Leed Certification is the way of the future and all for an unbelievable value.

Answer: the staff is amazing

This is a great find. It is in a perfect location, but that is not the best thing about this hotel. <hl> It is beautiful, the staff is amazing , the appointments and furnishings are lovely, the Leed Certification is the way of the future and all for an unbelievable value. <hl>

This is a great find. It is in a perfect location, but that is not the best thing about this hotel. It is beautiful, <hl> the staff is amazing <hl>, the appointments and furnishings are lovely, the Leed Certification is the way of the future and all for an unbelievable value.

It is beautiful, <hl> the staff is amazing <hl> , the appointments and furnishings are lovely, the Leed Certification is the way of the future and all for an unbelievable value.


Question: How is the view?

We had a wonderful time during our stay at The Suites. Everyone was very courteous and helpful. The view is amazing. It is also only 2 blocks to Fisherman's Wharf, where there are many shops and restaurants.Will be going back again this year.Barbara Bedecarrax

Answer: The view is amazing

The view is amazing .

We had a wonderful time during our stay at The Suites. Everyone was very courteous and helpful. <hl> The view is amazing . <hl> It is also only 2 blocks to Fisherman's Wharf, where there are many shops and restaurants. Will be going back again this year. Barbara Bedecarrax

We had a wonderful time during our stay at The Suites. Everyone was very courteous and helpful. <hl> The view is amazing <hl>. It is also only 2 blocks to Fisherman's Wharf, where there are many shops and restaurants.Will be going back again this year.Barbara Bedecarrax


Question: How is smell?

I was travel to SF for business for a few days and vacation for the last few days. I had a few friends meet me up there and I was excited to stay at a hotel that I thought would live up to all the standards of a 4-star hotel.Room Quality - horribleWhen we arrived in on our floor, we were disappointed to find the hallways had a musty odor. We figured it was an older property, so we looked the other way until we arrived in our room only to find the same. The room smelled very musty and the carpets looked horrible. Our view of what they call a "courtyard" is a view of the roof with some astroturf looking material. The bathrooms were not the cleanest and very small. And if someone can tell me why they would even leave the 1970's TV in the already small bathroom, is beyond me. The room is very outdated, with what seemed to be Hawaiian headboard, flowery-printed drapery, and asian lamps and pictures on the wall. I've seen nicer rooms at college dorms. The beds were very uncomfortable and it seems that the mattresses were extremely old (perhaps purchased at the same time as the TV in the bathroom!). I shared a bed with my sister and the bed was so saggy that we ended up rolling into the middle of the bed - making for an unpleasant evening with a lovely backache to start off the day. They did have the feather-down comforter and pillow, but that can only do so much.Poor customer service - horribleWhen I arrived at check-in, no one even greeted us to check in. I had to ask the person at the front desk for some assistance. I received a $500 Marriott Travel Card for recognition from my employer. No one on the front desk staff new how to process this card. They then tried to call the number on the back of the card to verify that I really had a $500 balance on the card. There was woman who worked at the front desk who assisted me after the initial person didn't know what to do with the travel card. I can't remember her name but she had big glasses and short spiked grey hair. She seemed impatient not only with me, but with the front desk associate who originally assisted me. I mentioned to them both that I had received and used these travel cards in the past and how they were processed. They continued to tell me that's not what they do, and then told me I would need to surrender the travel card. My two nights stay would not total $500, so I questioned why I would need to give up my card that would still have a balance remaining after my stay. Again, the front desk staff didn't know how to handle this and instead tried to credit my room with $500. After my apparent frustration, they called the manager out and he wasn't quite sure how to handle it, but said if there was a credit balance, he would just credit one of my credit cards or send me a check in the mail. I knew this was probably not supposed to work that way, but had already stood at the front desk for 15 minutes and did not want to debate with them any longer. About 15 minutes after arriving in my room, I received a phone that I needed to come down to the front desk and pick up my travel card. I went back down, picked up my card. The next morning, the message light came on, and it was the front desk telling me they needed to see me because they didn't properly obtain a credit card at check in. This was all extremely frustrating as I tried to handle all of this when I originally checked in. I had 2 guests with me, and I can honestly say that we will never stay at this property and perhaps a Renaissance property again. I also called for a wake up call, and thought I would take advantage of the complimentary hot coffee and hot chocolate service that came with the wake up call. We received the complimentary beverages 30 minutes before the 9 a.m. wake-up call (only because my friend heard them through the paper-thin walls). When the beverages arrived, coffee and tea had been delivered. We had requested hot chocolate, so I called down to the front desk to inquire about this. They said they had me down for tea. I informed them I specifically asked for hot chocolate as I do not drink tea. Their exact words were in a very abrupt and rude voice, "Well it says here you requested tea." I very politely informed her that I had requested hot chocolate and wanted to see if we could have some sent up. Her response to me was, "You can't have this unless you request it the night before." I then told her that I had requested this the night before, that is how I received this service in the first place. She then sighed and said she would send some hot chocolate up. The concierge staff was rude and didn't even want to try and help us. I must say however, the driver with their complimentary car service was the only highlight of our stay.I definitely would stay far, far away from this property. Thank goodness I didn't really have to spend much time in my room during the day. It really is a depressing room. Its too bad, as I stay in Marriott properties at least 15 times a year. The location is great, but too much of a sacrifice in my mind.

Answer: had a musty odor

I was travel to SF for business for a few days and vacation for the last few days. I had a few friends meet me up there and I was excited to stay at a hotel that I thought would live up to all the standards of a 4-star hotel. <hl> Room Quality - horribleWhen we arrived in on our floor, we were disappointed to find the hallways had a musty odor . <hl> We figured it was an older property, so we looked the other way until we arrived in our room only to find the same. The room smelled very musty and the carpets looked horrible. Our view of what they call a "courtyard" is a view of the roof with some astroturf looking material. The bathrooms were not the cleanest and very small. And if someone can tell me why they would even leave the 1970's TV in the already small bathroom, is beyond me. The room is very outdated, with what seemed to be Hawaiian headboard, flowery-printed drapery, and asian lamps and pictures on the wall. I've seen nicer rooms at college dorms. The beds were very uncomfortable and it seems that the mattresses were extremely old (perhaps purchased at the same time as the TV in the bathroom!). I shared a bed with my sister and the bed was so saggy that we ended up rolling into the middle of the bed - making for an unpleasant evening with a lovely backache to start off the day. They did have the feather-down comforter and pillow, but that can only do so much. Poor customer service - horribleWhen I arrived at check-in, no one even greeted us to check in. I had to ask the person at the front desk for some assistance. I received a $500 Marriott Travel Card for recognition from my employer. No one on the front desk staff new how to process this card. They then tried to call the number on the back of the card to verify that I really had a $500 balance on the card. There was woman who worked at the front desk who assisted me after the initial person didn't know what to do with the travel card. I can't remember her name but she had big glasses and short spiked grey hair. She seemed impatient not only with me, but with the front desk associate who originally assisted me. I mentioned to them both that I had received and used these travel cards in the past and how they were processed. They continued to tell me that's not what they do, and then told me I would need to surrender the travel card. My two nights stay would not total $500, so I questioned why I would need to give up my card that would still have a balance remaining after my stay. Again, the front desk staff didn't know how to handle this and instead tried to credit my room with $500. After my apparent frustration, they called the manager out and he wasn't quite sure how to handle it, but said if there was a credit balance, he would just credit one of my credit cards or send me a check in the mail. I knew this was probably not supposed to work that way, but had already stood at the front desk for 15 minutes and did not want to debate with them any longer. About 15 minutes after arriving in my room, I received a phone that I needed to come down to the front desk and pick up my travel card. I went back down, picked up my card. The next morning, the message light came on, and it was the front desk telling me they needed to see me because they didn't properly obtain a credit card at check in. This was all extremely frustrating as I tried to handle all of this when I originally checked in. I had 2 guests with me, and I can honestly say that we will never stay at this property and perhaps a Renaissance property again. I also called for a wake up call, and thought I would take advantage of the complimentary hot coffee and hot chocolate service that came with the wake up call. We received the complimentary beverages 30 minutes before the 9 a.m. wake-up call (only because my friend heard them through the paper-thin walls). When the beverages arrived, coffee and tea had been delivered. We had requested hot chocolate, so I called down to the front desk to inquire about this. They said they had me down for tea. I informed them I specifically asked for hot chocolate as I do not drink tea. Their exact words were in a very abrupt and rude voice, "Well it says here you requested tea." I very politely informed her that I had requested hot chocolate and wanted to see if we could have some sent up. Her response to me was, "You can't have this unless you request it the night before." I then told her that I had requested this the night before, that is how I received this service in the first place. She then sighed and said she would send some hot chocolate up. The concierge staff was rude and didn't even want to try and help us. I must say however, the driver with their complimentary car service was the only highlight of our stay. I definitely would stay far, far away from this property. Thank goodness I didn't really have to spend much time in my room during the day. It really is a depressing room. Its too bad, as I stay in Marriott properties at least 15 times a year. The location is great, but too much of a sacrifice in my mind.

I was travel to SF for business for a few days and vacation for the last few days. I had a few friends meet me up there and I was excited to stay at a hotel that I thought would live up to all the standards of a 4-star hotel.Room Quality - horribleWhen we arrived in on our floor, we were disappointed to find the hallways <hl> had a musty odor <hl>. We figured it was an older property, so we looked the other way until we arrived in our room only to find the same. The room smelled very musty and the carpets looked horrible. Our view of what they call a "courtyard" is a view of the roof with some astroturf looking material. The bathrooms were not the cleanest and very small. And if someone can tell me why they would even leave the 1970's TV in the already small bathroom, is beyond me. The room is very outdated, with what seemed to be Hawaiian headboard, flowery-printed drapery, and asian lamps and pictures on the wall. I've seen nicer rooms at college dorms. The beds were very uncomfortable and it seems that the mattresses were extremely old (perhaps purchased at the same time as the TV in the bathroom!). I shared a bed with my sister and the bed was so saggy that we ended up rolling into the middle of the bed - making for an unpleasant evening with a lovely backache to start off the day. They did have the feather-down comforter and pillow, but that can only do so much.Poor customer service - horribleWhen I arrived at check-in, no one even greeted us to check in. I had to ask the person at the front desk for some assistance. I received a $500 Marriott Travel Card for recognition from my employer. No one on the front desk staff new how to process this card. They then tried to call the number on the back of the card to verify that I really had a $500 balance on the card. There was woman who worked at the front desk who assisted me after the initial person didn't know what to do with the travel card. I can't remember her name but she had big glasses and short spiked grey hair. She seemed impatient not only with me, but with the front desk associate who originally assisted me. I mentioned to them both that I had received and used these travel cards in the past and how they were processed. They continued to tell me that's not what they do, and then told me I would need to surrender the travel card. My two nights stay would not total $500, so I questioned why I would need to give up my card that would still have a balance remaining after my stay. Again, the front desk staff didn't know how to handle this and instead tried to credit my room with $500. After my apparent frustration, they called the manager out and he wasn't quite sure how to handle it, but said if there was a credit balance, he would just credit one of my credit cards or send me a check in the mail. I knew this was probably not supposed to work that way, but had already stood at the front desk for 15 minutes and did not want to debate with them any longer. About 15 minutes after arriving in my room, I received a phone that I needed to come down to the front desk and pick up my travel card. I went back down, picked up my card. The next morning, the message light came on, and it was the front desk telling me they needed to see me because they didn't properly obtain a credit card at check in. This was all extremely frustrating as I tried to handle all of this when I originally checked in. I had 2 guests with me, and I can honestly say that we will never stay at this property and perhaps a Renaissance property again. I also called for a wake up call, and thought I would take advantage of the complimentary hot coffee and hot chocolate service that came with the wake up call. We received the complimentary beverages 30 minutes before the 9 a.m. wake-up call (only because my friend heard them through the paper-thin walls). When the beverages arrived, coffee and tea had been delivered. We had requested hot chocolate, so I called down to the front desk to inquire about this. They said they had me down for tea. I informed them I specifically asked for hot chocolate as I do not drink tea. Their exact words were in a very abrupt and rude voice, "Well it says here you requested tea." I very politely informed her that I had requested hot chocolate and wanted to see if we could have some sent up. Her response to me was, "You can't have this unless you request it the night before." I then told her that I had requested this the night before, that is how I received this service in the first place. She then sighed and said she would send some hot chocolate up. The concierge staff was rude and didn't even want to try and help us. I must say however, the driver with their complimentary car service was the only highlight of our stay.I definitely would stay far, far away from this property. Thank goodness I didn't really have to spend much time in my room during the day. It really is a depressing room. Its too bad, as I stay in Marriott properties at least 15 times a year. The location is great, but too much of a sacrifice in my mind.

Room Quality - horribleWhen we arrived in on our floor, we were disappointed to find the hallways <hl> had a musty odor <hl> .


Question: How was the hotel staff?

My teenaged daughter and I stayed at the Omni for one evening before proceeding onto Palo Alto. This was our second stay at this Omni. From the moment you arrive, staff is outstanding and catering. They don't just talk service, they walk service! Fragrant flowers and a beautiful lobby greet guests. Our room was beautiful and quite clean. I would have given a five star (excellent) rating had it not been our room location, immediately off the elevators and on the Montgomery side. Guest noise from the elevators, a quite vocal and inebriated local shouting at the top of his lungs from midnight until 1am on the the Montgomery side and early morning (9am) vacuuming right outside our door (despite a privacy please sign), left us with a less than rest-filled evening. But, the location of this hotel (on the California trolley line), a short walk from the F line for quick access to the Wharf or, if you are inclined as were we, a longer scenic walk to the Wharf and onto Ghiradelli's, plus the hotel's catering staff and beautiful ambiance would lead me to it's doors yet again when I am in the San Francisco area. Also just a block away is a Walgreen's and, our favorite, Jamba Juice! A $50 per night parking fee (for your car) seems high but is likely the going rate.

Answer: staff is outstanding and

My teenaged daughter and I stayed at the Omni for one evening before proceeding onto Palo Alto. This was our second stay at this Omni. <hl> From the moment you arrive, staff is outstanding and catering. <hl> They don't just talk service, they walk service! Fragrant flowers and a beautiful lobby greet guests. Our room was beautiful and quite clean. I would have given a five star (excellent) rating had it not been our room location, immediately off the elevators and on the Montgomery side. Guest noise from the elevators, a quite vocal and inebriated local shouting at the top of his lungs from midnight until 1am on the the Montgomery side and early morning (9am) vacuuming right outside our door (despite a privacy please sign), left us with a less than rest-filled evening. But, the location of this hotel (on the California trolley line), a short walk from the F line for quick access to the Wharf or, if you are inclined as were we, a longer scenic walk to the Wharf and onto Ghiradelli's, plus the hotel's catering staff and beautiful ambiance would lead me to it's doors yet again when I am in the San Francisco area. Also just a block away is a Walgreen's and, our favorite, Jamba Juice! A $50 per night parking fee (for your car) seems high but is likely the going rate.

My teenaged daughter and I stayed at the Omni for one evening before proceeding onto Palo Alto. This was our second stay at this Omni. From the moment you arrive, <hl> staff is outstanding and <hl> catering. They don't just talk service, they walk service! Fragrant flowers and a beautiful lobby greet guests. Our room was beautiful and quite clean. I would have given a five star (excellent) rating had it not been our room location, immediately off the elevators and on the Montgomery side. Guest noise from the elevators, a quite vocal and inebriated local shouting at the top of his lungs from midnight until 1am on the the Montgomery side and early morning (9am) vacuuming right outside our door (despite a privacy please sign), left us with a less than rest-filled evening. But, the location of this hotel (on the California trolley line), a short walk from the F line for quick access to the Wharf or, if you are inclined as were we, a longer scenic walk to the Wharf and onto Ghiradelli's, plus the hotel's catering staff and beautiful ambiance would lead me to it's doors yet again when I am in the San Francisco area. Also just a block away is a Walgreen's and, our favorite, Jamba Juice! A $50 per night parking fee (for your car) seems high but is likely the going rate.


Question: How is the food?

I stayed at the Mark Hopkins Hotel for 7 days last July and I had a wonderful time. The service was excellent, room service was great and the food was so good. My Mom always say "You get what you pay for." That's exactly what you'll get at Mark Hopkins. You pay a higher price for an excellent hotel stay. You will not be disappointed. In fact, I have made another reservation to stay at this hotel while I am in San Francisco for business. I don't think I can ever stay elsewhere. I highly recommend this hotel.

Answer: the food was so good

I stayed at the Mark Hopkins Hotel for 7 days last July and I had a wonderful time. <hl> The service was excellent, room service was great and the food was so good . <hl> My Mom always say "You get what you pay for." That's exactly what you'll get at Mark Hopkins. You pay a higher price for an excellent hotel stay. You will not be disappointed. In fact, I have made another reservation to stay at this hotel while I am in San Francisco for business. I don't think I can ever stay elsewhere. I highly recommend this hotel.

I stayed at the Mark Hopkins Hotel for 7 days last July and I had a wonderful time. The service was excellent, room service was great and <hl> the food was so good <hl>. My Mom always say "You get what you pay for." That's exactly what you'll get at Mark Hopkins. You pay a higher price for an excellent hotel stay. You will not be disappointed. In fact, I have made another reservation to stay at this hotel while I am in San Francisco for business. I don't think I can ever stay elsewhere. I highly recommend this hotel.

The service was excellent, room service was great and <hl> the food was so good <hl> .


Question: How was the staff?

The hotel was a pleasant surprise. The "hip" theme scared me a bit, but basically, it was a neat, clean hotel in a wonderful location. The staff was friendly and professional, the room was very clean and comfortable. I particularly appreciated the filtered water. No need to run to Walgreens for bottled water.The only negative I can think of - please, take out all the overpriced items from the fridge. All I want is a small fridge to store a few items. When I return next year, I hope to find and empty fridge. Do that and I would consider this hotel one of my top picks in San Francisco.

Answer: The staff was friendly and professional

The hotel was a pleasant surprise. The "hip" theme scared me a bit, but basically, it was a neat, clean hotel in a wonderful location. <hl> The staff was friendly and professional , the room was very clean and comfortable. <hl> I particularly appreciated the filtered water. No need to run to Walgreens for bottled water. The only negative I can think of - please, take out all the overpriced items from the fridge. All I want is a small fridge to store a few items. When I return next year, I hope to find and empty fridge. Do that and I would consider this hotel one of my top picks in San Francisco.

The hotel was a pleasant surprise. The "hip" theme scared me a bit, but basically, it was a neat, clean hotel in a wonderful location. <hl> The staff was friendly and professional <hl>, the room was very clean and comfortable. I particularly appreciated the filtered water. No need to run to Walgreens for bottled water.The only negative I can think of - please, take out all the overpriced items from the fridge. All I want is a small fridge to store a few items. When I return next year, I hope to find and empty fridge. Do that and I would consider this hotel one of my top picks in San Francisco.

<hl> The staff was friendly and professional <hl> , the room was very clean and comfortable.


Question: How is the continental breakfast?

Victorian B & B type quaint hotel, complete with continental breakfast and afternoon wine/cheese hour right in the midst of downtown SF. Very attentive and personable service from all, spacious room [we had a jr suite with full kitchen - great for traveling family]. The building is an older structure but we rather liked this to the more "modern" hotels around. Very accessible to all transportation so didn't need to bother with a car. Would definitely recommend - and go back!

Answer: wine/cheese

<hl> Victorian B & B type quaint hotel, complete with continental breakfast and afternoon wine/cheese hour right in the midst of downtown SF. <hl> Very attentive and personable service from all, spacious room [we had a jr suite with full kitchen - great for traveling family]. The building is an older structure but we rather liked this to the more "modern" hotels around. Very accessible to all transportation so didn't need to bother with a car. Would definitely recommend - and go back!

Victorian B & B type quaint hotel, complete with continental breakfast and afternoon <hl> wine/cheese <hl> hour right in the midst of downtown SF. Very attentive and personable service from all, spacious room [we had a jr suite with full kitchen - great for traveling family]. The building is an older structure but we rather liked this to the more "modern" hotels around. Very accessible to all transportation so didn't need to bother with a car. Would definitely recommend - and go back!


Question: Is the hotel staff good?

I expected more from the Sheraton. Their staff was rude, the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. One day we returned to our room and there were ants all over the coffee counter because the maids did not clean up.Parking was extremely expensive at $30 something a day. We could have stayed at a less expensive place for the same exact quality or even better.For a better stay I recommend the Nob Hill Hotel. The rooms are tiny, but very clean and comfortable. It feels very San Francisco.

Answer: Their staff was rude

I expected more from the Sheraton. <hl> Their staff was rude , the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. <hl> One day we returned to our room and there were ants all over the coffee counter because the maids did not clean up. Parking was extremely expensive at $30 something a day. We could have stayed at a less expensive place for the same exact quality or even better. For a better stay I recommend the Nob Hill Hotel. The rooms are tiny, but very clean and comfortable. It feels very San Francisco.

I expected more from the Sheraton. <hl> Their staff was rude <hl>, the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups. One day we returned to our room and there were ants all over the coffee counter because the maids did not clean up.Parking was extremely expensive at $30 something a day. We could have stayed at a less expensive place for the same exact quality or even better.For a better stay I recommend the Nob Hill Hotel. The rooms are tiny, but very clean and comfortable. It feels very San Francisco.

<hl> Their staff was rude <hl> , the beds were hard, and if they didn't forget to leave tea bags, they forgot stirring sticks, sugar, or cups.


Question: How is the breakfast buffet?

We really like this hotel. The location is fantastic, the quality of the hotel is great - rooms great, bed great, breakfast buffet great and we find the service that the staff provide is really excellent. We always book a court yard, over sized room as there are 3 of us, including 1 teenager so the huge room is a bonus and being courtyard view these rooms are exceptionally quiet - no street noise, pool noise and we have never heard a peep from neighbors. Also have self serve laundry facilities is a huge bonus. Only 1 downside this time, the hotel has changed their decor for the most part to an utlra modern style - I really preferred the older, tradtional style - oh well.

Answer: breakfast buffet great

We really like this hotel. <hl> The location is fantastic, the quality of the hotel is great - rooms great, bed great, breakfast buffet great and we find the service that the staff provide is really excellent. <hl> We always book a court yard, over sized room as there are 3 of us, including 1 teenager so the huge room is a bonus and being courtyard view these rooms are exceptionally quiet - no street noise, pool noise and we have never heard a peep from neighbors. Also have self serve laundry facilities is a huge bonus. Only 1 downside this time, the hotel has changed their decor for the most part to an utlra modern style - I really preferred the older, tradtional style - oh well.

We really like this hotel. The location is fantastic, the quality of the hotel is great - rooms great, bed great, <hl> breakfast buffet great <hl> and we find the service that the staff provide is really excellent. We always book a court yard, over sized room as there are 3 of us, including 1 teenager so the huge room is a bonus and being courtyard view these rooms are exceptionally quiet - no street noise, pool noise and we have never heard a peep from neighbors. Also have self serve laundry facilities is a huge bonus. Only 1 downside this time, the hotel has changed their decor for the most part to an utlra modern style - I really preferred the older, tradtional style - oh well.


Question: How is he behaviour of the staff in the hotel?

When planning a surprise trip to 'Frisco for my wife and I, it was decided that I did not want to simply stay at the average hotel. As my wife is Italian, this provided a great opportunity to cater to "the old country". She absolutely loved it, and vowed to never stay anywhere else when visiting San Francisco. The price was great, the staff was awesome, and the rooms were clean. We were also pleasantly surprised at the restaurant located in the lobby. This restaruant could stand alone, and compete with any of the supposed high end places in the city. We can not wait to return to San Francisco as we know for sure that we have some place great to reside! Thanks.Rick Keeling.

Answer: the staff was awesome

When planning a surprise trip to 'Frisco for my wife and I, it was decided that I did not want to simply stay at the average hotel. As my wife is Italian, this provided a great opportunity to cater to "the old country". She absolutely loved it, and vowed to never stay anywhere else when visiting San Francisco. <hl> The price was great, the staff was awesome , and the rooms were clean. <hl> We were also pleasantly surprised at the restaurant located in the lobby. This restaruant could stand alone, and compete with any of the supposed high end places in the city. We can not wait to return to San Francisco as we know for sure that we have some place great to reside! Thanks. Rick Keeling.

When planning a surprise trip to 'Frisco for my wife and I, it was decided that I did not want to simply stay at the average hotel. As my wife is Italian, this provided a great opportunity to cater to "the old country". She absolutely loved it, and vowed to never stay anywhere else when visiting San Francisco. The price was great, <hl> the staff was awesome <hl>, and the rooms were clean. We were also pleasantly surprised at the restaurant located in the lobby. This restaruant could stand alone, and compete with any of the supposed high end places in the city. We can not wait to return to San Francisco as we know for sure that we have some place great to reside! Thanks.Rick Keeling.

The price was great, <hl> the staff was awesome <hl> , and the rooms were clean.


Question: How is it the value for money?

The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! Excellent value for money. Friendly personnel and top location! Highly recommended!

Answer: Excellent value for money

<hl> The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! Excellent value for money . <hl> Friendly personnel and top location! Highly recommended!

The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! <hl> Excellent value for money <hl>. Friendly personnel and top location! Highly recommended!

The Handlery Union Square Hotel offers great rooms in the centre of San Francisco for a very nice price! <hl> Excellent value for money <hl> .


Question: How is the hotel?

I would like to extend my sympathy to the previous reviewers whose reservations were canceled by this hotel; if future travelers are planning to stay here I suggest calling the Westin Market Street three days prior to your arrival as a precaution.My mother and I stayed here for her birthday trip and (other than the aforementioned acknowledgement) were very pleased with this hotel. The location is great for those planning on visiting the Union Square area, shopping on Market Street, and reaching Fisherman's Wharf within a ten-fifteen minute cab ride. China Town and North Beach are also a short commute away. However, the name of this hotel is misleading: the building (and entrance) is located on THIRD STREET less than half a block off of Market. On account of my mom's birthday we were upgraded to a thirty-second floor bay-view room which was very comfortable. The posh beds, plasma TV, and easy-to-use coffee maker with Starbucks coffee were all impressive, not to mention the view. Unfortunately the tub did not drain properly and one had to shower standing in two inches of water; so I do not rate this hotel as excellent. We tried the restaurant, Ducca, once for a breakfast buffet; at $22.50 per person I suggest either ordering a la carte or simply going elsewhere as the buffet is overpriced for the food selection (limited hot selection and fruit). There are plenty of cafes and restaurants within walking distance, including several Starbucks stores. Overall I would recommend this hotel based on my experience but am concerned that the reservation cancellations noted by previous reviewers may be a typical occurrence. Call to confirm your reservations a few days before arrival if you do decide to book!

Answer: so I do not rate this hotel as excellent

I would like to extend my sympathy to the previous reviewers whose reservations were canceled by this hotel; if future travelers are planning to stay here I suggest calling the Westin Market Street three days prior to your arrival as a precaution. My mother and I stayed here for her birthday trip and (other than the aforementioned acknowledgement) were very pleased with this hotel. The location is great for those planning on visiting the Union Square area, shopping on Market Street, and reaching Fisherman's Wharf within a ten-fifteen minute cab ride. China Town and North Beach are also a short commute away. However, the name of this hotel is misleading: the building (and entrance) is located on THIRD STREET less than half a block off of Market. On account of my mom's birthday we were upgraded to a thirty-second floor bay-view room which was very comfortable. The posh beds, plasma TV, and easy-to-use coffee maker with Starbucks coffee were all impressive, not to mention the view. <hl> Unfortunately the tub did not drain properly and one had to shower standing in two inches of water; so I do not rate this hotel as excellent . <hl> We tried the restaurant, Ducca, once for a breakfast buffet; at $22.50 per person I suggest either ordering a la carte or simply going elsewhere as the buffet is overpriced for the food selection (limited hot selection and fruit). There are plenty of cafes and restaurants within walking distance, including several Starbucks stores. Overall I would recommend this hotel based on my experience but am concerned that the reservation cancellations noted by previous reviewers may be a typical occurrence. Call to confirm your reservations a few days before arrival if you do decide to book!

I would like to extend my sympathy to the previous reviewers whose reservations were canceled by this hotel; if future travelers are planning to stay here I suggest calling the Westin Market Street three days prior to your arrival as a precaution.My mother and I stayed here for her birthday trip and (other than the aforementioned acknowledgement) were very pleased with this hotel. The location is great for those planning on visiting the Union Square area, shopping on Market Street, and reaching Fisherman's Wharf within a ten-fifteen minute cab ride. China Town and North Beach are also a short commute away. However, the name of this hotel is misleading: the building (and entrance) is located on THIRD STREET less than half a block off of Market. On account of my mom's birthday we were upgraded to a thirty-second floor bay-view room which was very comfortable. The posh beds, plasma TV, and easy-to-use coffee maker with Starbucks coffee were all impressive, not to mention the view. Unfortunately the tub did not drain properly and one had to shower standing in two inches of water; <hl> so I do not rate this hotel as excellent <hl>. We tried the restaurant, Ducca, once for a breakfast buffet; at $22.50 per person I suggest either ordering a la carte or simply going elsewhere as the buffet is overpriced for the food selection (limited hot selection and fruit). There are plenty of cafes and restaurants within walking distance, including several Starbucks stores. Overall I would recommend this hotel based on my experience but am concerned that the reservation cancellations noted by previous reviewers may be a typical occurrence. Call to confirm your reservations a few days before arrival if you do decide to book!

Unfortunately the tub did not drain properly and one had to shower standing in two inches of water; <hl> so I do not rate this hotel as excellent <hl> .


Question: Is the hotel in a good spot?

This place was perfect for us. Very clean. In a great neighborhood.We walked around the corner to the coffee shops, bagel shops, drug store and health food stores. Everyone at the inn and around the area was so friendly. The free parking was such a plus. Try Polker's restaurant for lunch, very good. Thoroughly enjoyed our stay.

Answer: the area was so friendly

This place was perfect for us. Very clean. In a great neighborhood. We walked around the corner to the coffee shops, bagel shops, drug store and health food stores. <hl> Everyone at the inn and around the area was so friendly . <hl> The free parking was such a plus. Try Polker's restaurant for lunch, very good. Thoroughly enjoyed our stay.

This place was perfect for us. Very clean. In a great neighborhood.We walked around the corner to the coffee shops, bagel shops, drug store and health food stores. Everyone at the inn and around <hl> the area was so friendly <hl>. The free parking was such a plus. Try Polker's restaurant for lunch, very good. Thoroughly enjoyed our stay.

Everyone at the inn and around <hl> the area was so friendly <hl> .


Question: How good was the staff?

This hotel is in great location close to Union Square, and all the major shopping areas. The employees are attentive, friendly and provides excellent service. And the room is very clean with nice amenities. Strongly recommended for leisure or business stay. Cheers

Answer: The employees are attentive, friendly and provides excellent service

This hotel is in great location close to Union Square, and all the major shopping areas. <hl> The employees are attentive, friendly and provides excellent service . <hl> And the room is very clean with nice amenities. Strongly recommended for leisure or business stay. Cheers

This hotel is in great location close to Union Square, and all the major shopping areas. <hl> The employees are attentive, friendly and provides excellent service <hl>. And the room is very clean with nice amenities. Strongly recommended for leisure or business stay. Cheers

<hl> The employees are attentive, friendly and provides excellent service <hl> .