Question: How was the bed?

I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful. The service, decor and beds were awesome. The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller)

Answer: decor and beds were awesome

I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful. <hl> The service, decor and beds were awesome . <hl> The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller)

I stayed at Hotel Vitale for a bachelorette weekend and it was wonderful. The service, <hl> decor and beds were awesome <hl>. The staff was at our beckon call and we loved sleeping in the beds!! The hotel was kind enough to give us a bottle of champagne and a tray of gourmet cupcakes for the group which was super sweet. We loved the rooftop terrace (what a view!) and overall the hotel was great. Overnight parking was $$ at $40/night but that was my only complaint....we went to the bar in the hotel and had a lot of fun there as well. Next time I go to this hotel, I am going to do a more romantic trip as the hotel is good for both scenarios...great stay overall. Thanks Hotel Vitale! (more specifically Nicole Muller)

The service, <hl> decor and beds were awesome <hl> .


Question: How was the decor?

We enjoyed our four-night stay here in late July. We had a "Grand View" room on the 25th floor in the tower, with a great view stretching from the Golden Gate Bridge on one side (when visible) to Coit Tower and some of the bay. The room was spacious for a city hotel, and nicely done, with a large, attractive bath. (This is clearly a hotel where booking a better room category makes a big difference in your experience.) Views from the Tower elevators were equally impressive, although in a different direction, and made each elevator ride a real treat. The lobby of the tower building was very elegant and attractive, while the lobby of the main hotel maintained a nice mix of the historic architecture and modern decor.  We took advantage of the mid-week special dinner menu for St. Francis guests at Michael Mina, which was wonderful, and a fraction of the cost of the more extensive normal menu. The breakfast buffet at the Oak Room was very good, with lots of fresh fruit and excellent pastries (great chocolate croissants and banana nut muffins) as well as the usual hot items. (Although not listed on the menu, the cold buffet is available for less than the full buffet.) Some mornings we just picked up good pastries and coffee from the small bar in the lobby of the tower building, with plenty of spacious seating.  The spa is convenient, and I was able to make bookings on less than a day's notice. The services and locker room/facilities were fine, but this is clearly a convenience offering, not a "destination spa."  While this is a huge, busy hotel (often with lines for the concierge), our floor and rooms were very peaceful and quiet, and the hotel has both history and personality. Go speak to the delightful gentleman who runs a shoe-shining service near the Oak Room - he will surely put a smile on your face, and may even sing you a song!

Answer: nice mix of the historic architecture and modern decor

We enjoyed our four-night stay here in late July. We had a "Grand View" room on the 25th floor in the tower, with a great view stretching from the Golden Gate Bridge on one side (when visible) to Coit Tower and some of the bay. The room was spacious for a city hotel, and nicely done, with a large, attractive bath. (This is clearly a hotel where booking a better room category makes a big difference in your experience.) Views from the Tower elevators were equally impressive, although in a different direction, and made each elevator ride a real treat. The lobby of the tower building was very elegant and attractive, while the lobby of the main hotel maintained <hl> a nice mix of the historic architecture and modern decor . <hl> We took advantage of the mid-week special dinner menu for St. Francis guests at Michael Mina, which was wonderful, and a fraction of the cost of the more extensive normal menu. The breakfast buffet at the Oak Room was very good, with lots of fresh fruit and excellent pastries (great chocolate croissants and banana nut muffins) as well as the usual hot items. (Although not listed on the menu, the cold buffet is available for less than the full buffet.) Some mornings we just picked up good pastries and coffee from the small bar in the lobby of the tower building, with plenty of spacious seating. The spa is convenient, and I was able to make bookings on less than a day's notice. The services and locker room/facilities were fine, but this is clearly a convenience offering, not a "destination spa." While this is a huge, busy hotel (often with lines for the concierge), our floor and rooms were very peaceful and quiet, and the hotel has both history and personality. Go speak to the delightful gentleman who runs a shoe-shining service near the Oak Room - he will surely put a smile on your face, and may even sing you a song!

We enjoyed our four-night stay here in late July. We had a "Grand View" room on the 25th floor in the tower, with a great view stretching from the Golden Gate Bridge on one side (when visible) to Coit Tower and some of the bay. The room was spacious for a city hotel, and nicely done, with a large, attractive bath. (This is clearly a hotel where booking a better room category makes a big difference in your experience.) Views from the Tower elevators were equally impressive, although in a different direction, and made each elevator ride a real treat. The lobby of the tower building was very elegant and attractive, while the lobby of the main hotel maintained a <hl> nice mix of the historic architecture and modern decor <hl>. We took advantage of the mid-week special dinner menu for St. Francis guests at Michael Mina, which was wonderful, and a fraction of the cost of the more extensive normal menu. The breakfast buffet at the Oak Room was very good, with lots of fresh fruit and excellent pastries (great chocolate croissants and banana nut muffins) as well as the usual hot items. (Although not listed on the menu, the cold buffet is available for less than the full buffet.) Some mornings we just picked up good pastries and coffee from the small bar in the lobby of the tower building, with plenty of spacious seating. The spa is convenient, and I was able to make bookings on less than a day's notice. The services and locker room/facilities were fine, but this is clearly a convenience offering, not a "destination spa." While this is a huge, busy hotel (often with lines for the concierge), our floor and rooms were very peaceful and quiet, and the hotel has both history and personality. Go speak to the delightful gentleman who runs a shoe-shining service near the Oak Room - he will surely put a smile on your face, and may even sing you a song!

a <hl> nice mix of the historic architecture and modern decor <hl> .


Question: How is the area in that area?

Wow. What can I really say about this 'hotel' except I've been more comfortable camping in a tent-- and safer as well. The manager--an Indian individual-- was about as accomodating as a kick to the backside. When he discovered we had three individuals staying in the room (two queen beds) he proceeded to kick us out of the hotel, which should have been our first sign to leave. After some persuasion, he let us pay an EXTRA amount to stay the night. That night, our brand new Honda Civic's windows were smashed in and many possessions were stolen, including a Playstation portable with numerous games and DVD's, five-hundred dollars cash, cases of hand-selected wine from Sonoma county--the list goes on and on. We were never instructed that the parking garage was a dangerous area full of vagrants lurking in every corner as soon as the sun goes down. The next morning there were numerous persons sleeping in the parking garage. The room was filthy! The mattress was blood-stained and the bathroom looked as though it had never been cleaned. I definetely could see this hotel offering 'hourly' rates. The service was poor and the accomodations were even worse!!! Do yourself a favor and stay away!

Answer: What can I really say about this 'hotel' except I've been more comfortable camping in a

Wow. <hl> What can I really say about this 'hotel' except I've been more comfortable camping in a tent-- and safer as well. <hl> The manager--an Indian individual-- was about as accomodating as a kick to the backside. When he discovered we had three individuals staying in the room (two queen beds) he proceeded to kick us out of the hotel, which should have been our first sign to leave. After some persuasion, he let us pay an EXTRA amount to stay the night. That night, our brand new Honda Civic's windows were smashed in and many possessions were stolen, including a Playstation portable with numerous games and DVD's, five-hundred dollars cash, cases of hand-selected wine from Sonoma county--the list goes on and on. We were never instructed that the parking garage was a dangerous area full of vagrants lurking in every corner as soon as the sun goes down. The next morning there were numerous persons sleeping in the parking garage. The room was filthy! The mattress was blood-stained and the bathroom looked as though it had never been cleaned. I definetely could see this hotel offering 'hourly' rates. The service was poor and the accomodations were even worse!!! Do yourself a favor and stay away!

Wow. <hl> What can I really say about this 'hotel' except I've been more comfortable camping in a <hl> tent-- and safer as well. The manager--an Indian individual-- was about as accomodating as a kick to the backside. When he discovered we had three individuals staying in the room (two queen beds) he proceeded to kick us out of the hotel, which should have been our first sign to leave. After some persuasion, he let us pay an EXTRA amount to stay the night. That night, our brand new Honda Civic's windows were smashed in and many possessions were stolen, including a Playstation portable with numerous games and DVD's, five-hundred dollars cash, cases of hand-selected wine from Sonoma county--the list goes on and on. We were never instructed that the parking garage was a dangerous area full of vagrants lurking in every corner as soon as the sun goes down. The next morning there were numerous persons sleeping in the parking garage. The room was filthy! The mattress was blood-stained and the bathroom looked as though it had never been cleaned. I definetely could see this hotel offering 'hourly' rates. The service was poor and the accomodations were even worse!!! Do yourself a favor and stay away!


Question: What is your take on the service in the Norfolk hotel?

Loved the location - so close to Union Square and you can walk to so many key locations. Loved the authenticity - felt like I was part of the history of San Francisco. The hotel is old but it was clean, the bedding was fresh and the bathroom sparkled. Loved the service - the people at the desk were helpful and went out of the way to ensure we got everything we needed. Loved the free breakfast and wine reception - the free breakfast was a great way to save a bit of money and the waffles were great - the wine reception helped reduce our wine bill at dinner and was a great place to meet others and share the day's experiences. Loved the price - the hotel honoured a great deal that was briefly available on the internet even though I had already booked our rooms. $110.00 U.S. a night. Only problems - there was some work being done outside our rooms during the day which was a problem for those trying to get a catnap in late in the afternoon prior to going out for dinner. As well, we were there during an unbelievable cold snap and gettingthe temperature just right in the room was a bit difficult given the age of the hotel.  Cheers

Answer: Loved the service

Loved the location - so close to Union Square and you can walk to so many key locations. Loved the authenticity - felt like I was part of the history of San Francisco. The hotel is old but it was clean, the bedding was fresh and the bathroom sparkled. <hl> Loved the service - the people at the desk were helpful and went out of the way to ensure we got everything we needed. <hl> Loved the free breakfast and wine reception - the free breakfast was a great way to save a bit of money and the waffles were great - the wine reception helped reduce our wine bill at dinner and was a great place to meet others and share the day's experiences. Loved the price - the hotel honoured a great deal that was briefly available on the internet even though I had already booked our rooms. $110.00 U.S. a night. Only problems - there was some work being done outside our rooms during the day which was a problem for those trying to get a catnap in late in the afternoon prior to going out for dinner. As well, we were there during an unbelievable cold snap and gettingthe temperature just right in the room was a bit difficult given the age of the hotel. Cheers

Loved the location - so close to Union Square and you can walk to so many key locations. Loved the authenticity - felt like I was part of the history of San Francisco. The hotel is old but it was clean, the bedding was fresh and the bathroom sparkled. <hl> Loved the service <hl> - the people at the desk were helpful and went out of the way to ensure we got everything we needed. Loved the free breakfast and wine reception - the free breakfast was a great way to save a bit of money and the waffles were great - the wine reception helped reduce our wine bill at dinner and was a great place to meet others and share the day's experiences. Loved the price - the hotel honoured a great deal that was briefly available on the internet even though I had already booked our rooms. $110.00 U.S. a night. Only problems - there was some work being done outside our rooms during the day which was a problem for those trying to get a catnap in late in the afternoon prior to going out for dinner. As well, we were there during an unbelievable cold snap and gettingthe temperature just right in the room was a bit difficult given the age of the hotel. Cheers


Question: Was the service good?

I have to add to the positive reviews of the Hotel Carlton. Our experience here was excellent. The front desk was super helpful and friendly, helping get us checked in early even though we hadn't requested it and showing us how to take the train to the huge embarrassing Bears game we were in town for. We had absolutely no problems with our room or the "thin walls" other reviewers complained about. The bed and bedding were very clean and comfortable and the bathroom fixtures were new (ok, the tub could use a replacement). The quality of the furnishings totally blew away the bargain price we paid for the room.I guess if you're not from a city you could think the surrounding neighborhood is sketchy. But we didn't think so at all. It's just urban. We walked back home every night after midnight and there was always lots of activity and people out and about. We loved being right in the middle of everything - a short walk to Union Square, Chinatown, and lots of bars and restos. I am so glad we took a chance and stayed at the Hotel Carlton. We would definitely stay here again or at another Joie de Vivre hotel.

Answer: The front desk was super helpful and friendly

I have to add to the positive reviews of the Hotel Carlton. Our experience here was excellent. <hl> The front desk was super helpful and friendly , helping get us checked in early even though we hadn't requested it and showing us how to take the train to the huge embarrassing Bears game we were in town for. <hl> We had absolutely no problems with our room or the "thin walls" other reviewers complained about. The bed and bedding were very clean and comfortable and the bathroom fixtures were new (ok, the tub could use a replacement). The quality of the furnishings totally blew away the bargain price we paid for the room. I guess if you're not from a city you could think the surrounding neighborhood is sketchy. But we didn't think so at all. It's just urban. We walked back home every night after midnight and there was always lots of activity and people out and about. We loved being right in the middle of everything - a short walk to Union Square, Chinatown, and lots of bars and restos. I am so glad we took a chance and stayed at the Hotel Carlton. We would definitely stay here again or at another Joie de Vivre hotel.

I have to add to the positive reviews of the Hotel Carlton. Our experience here was excellent. <hl> The front desk was super helpful and friendly <hl>, helping get us checked in early even though we hadn't requested it and showing us how to take the train to the huge embarrassing Bears game we were in town for. We had absolutely no problems with our room or the "thin walls" other reviewers complained about. The bed and bedding were very clean and comfortable and the bathroom fixtures were new (ok, the tub could use a replacement). The quality of the furnishings totally blew away the bargain price we paid for the room.I guess if you're not from a city you could think the surrounding neighborhood is sketchy. But we didn't think so at all. It's just urban. We walked back home every night after midnight and there was always lots of activity and people out and about. We loved being right in the middle of everything - a short walk to Union Square, Chinatown, and lots of bars and restos. I am so glad we took a chance and stayed at the Hotel Carlton. We would definitely stay here again or at another Joie de Vivre hotel.

<hl> The front desk was super helpful and friendly <hl> , helping get us checked in early even though we hadn't requested it and showing us how to take the train to the huge embarrassing Bears game we were in town for.


Question: How is the walk?

My husband and I stayed at the Best Western Tuscan Inn at Fisherman's Wharf for 3 nights in August and loved it so much that we booked for an additional 2 nights on our way back through San Francisco. We took the advice of the people who had submitted reviews on this site and we did ask for a courtyard room. We received this category of room both times and were very happy with the fact that we did not hear any street noise at all! Every evening from 5:00 - 6:00 they have complimentary wine and beer in their lobby by the fireplace. It really is a great atmosphere. The hotel is close to Fisherman's Wharf and the cable car lines. We were also able to walk to North Beach (a must do) as well as Lombard Street. The staff is wonderful to deal with and very helpful if you need directions or advice. I would definitely recommend this hotel.

Answer: We were also able to walk to North Beach (a must do) as well as Lombard Street

My husband and I stayed at the Best Western Tuscan Inn at Fisherman's Wharf for 3 nights in August and loved it so much that we booked for an additional 2 nights on our way back through San Francisco. We took the advice of the people who had submitted reviews on this site and we did ask for a courtyard room. We received this category of room both times and were very happy with the fact that we did not hear any street noise at all! Every evening from 5:00 - 6:00 they have complimentary wine and beer in their lobby by the fireplace. It really is a great atmosphere. The hotel is close to Fisherman's Wharf and the cable car lines. <hl> We were also able to walk to North Beach (a must do) as well as Lombard Street . <hl> The staff is wonderful to deal with and very helpful if you need directions or advice. I would definitely recommend this hotel.

My husband and I stayed at the Best Western Tuscan Inn at Fisherman's Wharf for 3 nights in August and loved it so much that we booked for an additional 2 nights on our way back through San Francisco. We took the advice of the people who had submitted reviews on this site and we did ask for a courtyard room. We received this category of room both times and were very happy with the fact that we did not hear any street noise at all! Every evening from 5:00 - 6:00 they have complimentary wine and beer in their lobby by the fireplace. It really is a great atmosphere. The hotel is close to Fisherman's Wharf and the cable car lines. <hl> We were also able to walk to North Beach (a must do) as well as Lombard Street <hl>. The staff is wonderful to deal with and very helpful if you need directions or advice. I would definitely recommend this hotel.

<hl> We were also able to walk to North Beach (a must do) as well as Lombard Street <hl> .


Question: How would you rate the tourist base of the Diani beach?

The Tuscan Inn is in a great spot of the Harbour, Golden Gates Trips, Alcatraz and all the seals and manages to cut out the noise of the busy streets/ tourists. It is easy to get a tram into the city and there are some restaurants with great views close by.The rooms are clean and comfortable although mine (With two double beds) could have been bigger. The staff are friendly and there is one computer for internet access as well as free coffee and biscuits in the afternoon.There is no hotel bar but an italian restaurant is attached to the hotel which was nice and convenient.

Answer: the noise of the busy streets/ tourists

<hl> The Tuscan Inn is in a great spot of the Harbour, Golden Gates Trips, Alcatraz and all the seals and manages to cut out the noise of the busy streets/ tourists . <hl> It is easy to get a tram into the city and there are some restaurants with great views close by. The rooms are clean and comfortable although mine (With two double beds) could have been bigger. The staff are friendly and there is one computer for internet access as well as free coffee and biscuits in the afternoon. There is no hotel bar but an italian restaurant is attached to the hotel which was nice and convenient.

The Tuscan Inn is in a great spot of the Harbour, Golden Gates Trips, Alcatraz and all the seals and manages to cut out <hl> the noise of the busy streets/ tourists <hl>. It is easy to get a tram into the city and there are some restaurants with great views close by.The rooms are clean and comfortable although mine (With two double beds) could have been bigger. The staff are friendly and there is one computer for internet access as well as free coffee and biscuits in the afternoon.There is no hotel bar but an italian restaurant is attached to the hotel which was nice and convenient.

The Tuscan Inn is in a great spot of the Harbour, Golden Gates Trips, Alcatraz and all the seals and manages to cut out <hl> the noise of the busy streets/ tourists <hl> .


Question: What is your opinion of the staff in the KRA offices?

I booked this Hotel late for a conference when all of the good hotels were full. It turned out to be in a very bad neighborhood. The room smelled like urine and the staff was extremely unhelpful. I was booked for six days, but only stayed one night because it was so bad. I ended up staying in another hotel (The Mosser, which was great) for the other five nights. It was also full but by changing rooms every day they were able to accomodate me. The Monarch would not refund me for the five unused nights and they were charging almost twice their normal rates because of the conference.

Answer: the staff was extremely unhelpful

I booked this Hotel late for a conference when all of the good hotels were full. It turned out to be in a very bad neighborhood. <hl> The room smelled like urine and the staff was extremely unhelpful . <hl> I was booked for six days, but only stayed one night because it was so bad. I ended up staying in another hotel (The Mosser, which was great) for the other five nights. It was also full but by changing rooms every day they were able to accomodate me. The Monarch would not refund me for the five unused nights and they were charging almost twice their normal rates because of the conference.

I booked this Hotel late for a conference when all of the good hotels were full. It turned out to be in a very bad neighborhood. The room smelled like urine and <hl> the staff was extremely unhelpful <hl>. I was booked for six days, but only stayed one night because it was so bad. I ended up staying in another hotel (The Mosser, which was great) for the other five nights. It was also full but by changing rooms every day they were able to accomodate me. The Monarch would not refund me for the five unused nights and they were charging almost twice their normal rates because of the conference.

The room smelled like urine and <hl> the staff was extremely unhelpful <hl> .


Question: How is the view?

Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. Beautiful views of the city. Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.

Answer: Beautiful views of the city

Beautiful views of the city .

Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. <hl> Beautiful views of the city . <hl> Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.

Hotel is close to China town and Union Square, a little further walk to Fisherman's wharf. Cable car stop just outside. Room was amazing. <hl> Beautiful views of the city <hl>. Bathroom was luxurious. Service was outstanding. The slightest request brought swift and curtious responses. Only thing was the dining room was closed when we arrived at 6pm for some reason, and valet parking added $50 a day to an already expensive bill.


Question: How about the quality of the experience?

We had a wonderful experience - we stayed at the hotel based upon the reviews that this was a place to celebrate a special occasion. It lived up to the best reviews. We upgraded to the club level at the last minute which was a superlative experience. We were made to feel welcome and staff was friendly and helpful beyond any comparable luxury hotel in our experience. We loved it so much that we stayed an extra day. The Dining Room for a special dinner is also recommended - just like the hotel - service was extremely attentive but not intrusive. The location is wonderful - we explored Chinatown on foot and wandered over to the Ferry Building. The magic of San Francisco needs no explanation and for a special event (if you can afford it) this is wonderful way to experience it.

Answer: We had a wonderful experience

<hl> We had a wonderful experience - we stayed at the hotel based upon the reviews that this was a place to celebrate a special occasion. <hl> It lived up to the best reviews. We upgraded to the club level at the last minute which was a superlative experience. We were made to feel welcome and staff was friendly and helpful beyond any comparable luxury hotel in our experience. We loved it so much that we stayed an extra day. The Dining Room for a special dinner is also recommended - just like the hotel - service was extremely attentive but not intrusive. The location is wonderful - we explored Chinatown on foot and wandered over to the Ferry Building. The magic of San Francisco needs no explanation and for a special event (if you can afford it) this is wonderful way to experience it.

<hl> We had a wonderful experience <hl> - we stayed at the hotel based upon the reviews that this was a place to celebrate a special occasion. It lived up to the best reviews. We upgraded to the club level at the last minute which was a superlative experience. We were made to feel welcome and staff was friendly and helpful beyond any comparable luxury hotel in our experience. We loved it so much that we stayed an extra day. The Dining Room for a special dinner is also recommended - just like the hotel - service was extremely attentive but not intrusive. The location is wonderful - we explored Chinatown on foot and wandered over to the Ferry Building. The magic of San Francisco needs no explanation and for a special event (if you can afford it) this is wonderful way to experience it.


Question: How was the concierge service?

I REALLY wanted to love this hotel. The website made it look great and the reviews I had read were very positive. However, despite the reasonable room rates (I paid 179/night), this is just not a hotel I would return to.GENERAL: The problem with Kimpton hotels, in my opinion, is that they are theme hotels rather than true luxury hotels. The theme of the Palomar is "fancy hotel". It emulates luxury, but doesn't actually achieve it.LOCATION: The hotel is located very centrally on the corner of Market Street and 4th St. The particular street corner is ridden with somewhat sleazy types, and the building abuts an Old Navy store.LOBBY: I generally enjoy large, open spaces, and the lobby, though well-appointed, was the opposite.ROOMS: TINY!!!!! The very friendly receptionist had even upgraded me to one of the larger rooms, and that was still an extremely small room. The room was nicely appointed but, again, TINY!! The bathroom was so tiny that, sitting on the toilet, my knees nearly touched the cheaply painted-over sliding door that separates the bedroom from the bathroom. The bedding was awful. The pillows were tiny and not firm enough.SERVICE: This is the hotel's one big plus. Everyone from the receptionist to Virgil, the very friendly and knowledgeable concierge, to the bellboys, were professional and courteous.RESTAURANT: The restaurant, Fifth Floor, has received rave reviews on Zagat and elsewhere. It bills itself as a gourmet fine dining restaurant with a star chef. I have eaten in some of the finest restaurants domestically and internationally, and this restaurant just wasn't that great. The service was terrific, but the food, though flavorful and inventive, wasn't worth the $173 price tag (for one person!!). Entrees priced between 40-52 dollars!!!SUMMARY: If you are in dire need of a boutique hotel in San Francisco, go to the W. It's near the Palomar, but it is a first-rate version of itself rather than a second-rate version of another hotel (which is what, sadly, most of the Kimpton hotels are).

Answer: the very friendly and knowledgeable concierge

I REALLY wanted to love this hotel. The website made it look great and the reviews I had read were very positive. However, despite the reasonable room rates (I paid 179/night), this is just not a hotel I would return to. GENERAL: The problem with Kimpton hotels, in my opinion, is that they are theme hotels rather than true luxury hotels. The theme of the Palomar is "fancy hotel". It emulates luxury, but doesn't actually achieve it. LOCATION: The hotel is located very centrally on the corner of Market Street and 4th St. The particular street corner is ridden with somewhat sleazy types, and the building abuts an Old Navy store. LOBBY: I generally enjoy large, open spaces, and the lobby, though well-appointed, was the opposite. ROOMS: TINY!!!!! The very friendly receptionist had even upgraded me to one of the larger rooms, and that was still an extremely small room. The room was nicely appointed but, again, TINY!! The bathroom was so tiny that, sitting on the toilet, my knees nearly touched the cheaply painted-over sliding door that separates the bedroom from the bathroom. The bedding was awful. The pillows were tiny and not firm enough. SERVICE: This is the hotel's one big plus. <hl> Everyone from the receptionist to Virgil, the very friendly and knowledgeable concierge , to the bellboys, were professional and courteous. <hl> RESTAURANT: The restaurant, Fifth Floor, has received rave reviews on Zagat and elsewhere. It bills itself as a gourmet fine dining restaurant with a star chef. I have eaten in some of the finest restaurants domestically and internationally, and this restaurant just wasn't that great. The service was terrific, but the food, though flavorful and inventive, wasn't worth the $173 price tag (for one person!!). Entrees priced between 40-52 dollars!!!SUMMARY: If you are in dire need of a boutique hotel in San Francisco, go to the W. It's near the Palomar, but it is a first-rate version of itself rather than a second-rate version of another hotel (which is what, sadly, most of the Kimpton hotels are).

I REALLY wanted to love this hotel. The website made it look great and the reviews I had read were very positive. However, despite the reasonable room rates (I paid 179/night), this is just not a hotel I would return to.GENERAL: The problem with Kimpton hotels, in my opinion, is that they are theme hotels rather than true luxury hotels. The theme of the Palomar is "fancy hotel". It emulates luxury, but doesn't actually achieve it.LOCATION: The hotel is located very centrally on the corner of Market Street and 4th St. The particular street corner is ridden with somewhat sleazy types, and the building abuts an Old Navy store.LOBBY: I generally enjoy large, open spaces, and the lobby, though well-appointed, was the opposite.ROOMS: TINY!!!!! The very friendly receptionist had even upgraded me to one of the larger rooms, and that was still an extremely small room. The room was nicely appointed but, again, TINY!! The bathroom was so tiny that, sitting on the toilet, my knees nearly touched the cheaply painted-over sliding door that separates the bedroom from the bathroom. The bedding was awful. The pillows were tiny and not firm enough.SERVICE: This is the hotel's one big plus. Everyone from the receptionist to Virgil, <hl> the very friendly and knowledgeable concierge <hl>, to the bellboys, were professional and courteous.RESTAURANT: The restaurant, Fifth Floor, has received rave reviews on Zagat and elsewhere. It bills itself as a gourmet fine dining restaurant with a star chef. I have eaten in some of the finest restaurants domestically and internationally, and this restaurant just wasn't that great. The service was terrific, but the food, though flavorful and inventive, wasn't worth the $173 price tag (for one person!!). Entrees priced between 40-52 dollars!!!SUMMARY: If you are in dire need of a boutique hotel in San Francisco, go to the W. It's near the Palomar, but it is a first-rate version of itself rather than a second-rate version of another hotel (which is what, sadly, most of the Kimpton hotels are).

Everyone from the receptionist to Virgil, <hl> the very friendly and knowledgeable concierge <hl> , to the bellboys, were professional and courteous.


Question: How is the view?

My husband and I took an Easter weekend getaway to San Francisco. We wanted to be in a good location to do some walking. This was situated on Nob Hill and it was a nice walk to Fisherman's Wharf. It also has a very close trolley stop. The staff was friendly. We called the concierge on numerous occasions to find out where to eat. Breakfast at the Top of the Mark was spectacular. Food was good and the view is great. We would stay there again if we visit San Francisco again.

Answer: view is great

Food was good and the view is great .

My husband and I took an Easter weekend getaway to San Francisco. We wanted to be in a good location to do some walking. This was situated on Nob Hill and it was a nice walk to Fisherman's Wharf. It also has a very close trolley stop. The staff was friendly. We called the concierge on numerous occasions to find out where to eat. Breakfast at the Top of the Mark was spectacular. <hl> Food was good and the view is great . <hl> We would stay there again if we visit San Francisco again.

My husband and I took an Easter weekend getaway to San Francisco. We wanted to be in a good location to do some walking. This was situated on Nob Hill and it was a nice walk to Fisherman's Wharf. It also has a very close trolley stop. The staff was friendly. We called the concierge on numerous occasions to find out where to eat. Breakfast at the Top of the Mark was spectacular. Food was good and the <hl> view is great <hl>. We would stay there again if we visit San Francisco again.

Food was good and the <hl> view is great <hl> .


Question: Does this bathroom is well sized?

I travel to SF frequently and have passed this hotel without noticing it many times. The TripAdvisor reviews we so good I decided to try it last week. I'm glad I did.Thhe rooms are spacious, clean and comfortable. My king bed was very comfortable. The bathroom was big and bright. Breakfast buffet was good, too.This hotel is located on Nob Hill and is a convenient walk to the Financial District, Union Square and China Town. The Powell St. cable car goes right by it.

Answer: The bathroom was big and bright

The bathroom was big and bright .

I travel to SF frequently and have passed this hotel without noticing it many times. The TripAdvisor reviews we so good I decided to try it last week. I'm glad I did. Thhe rooms are spacious, clean and comfortable. My king bed was very comfortable. <hl> The bathroom was big and bright . <hl> Breakfast buffet was good, too. This hotel is located on Nob Hill and is a convenient walk to the Financial District, Union Square and China Town. The Powell St. cable car goes right by it.

I travel to SF frequently and have passed this hotel without noticing it many times. The TripAdvisor reviews we so good I decided to try it last week. I'm glad I did.Thhe rooms are spacious, clean and comfortable. My king bed was very comfortable. <hl> The bathroom was big and bright <hl>. Breakfast buffet was good, too.This hotel is located on Nob Hill and is a convenient walk to the Financial District, Union Square and China Town. The Powell St. cable car goes right by it.

<hl> The bathroom was big and bright <hl> .


Question: How is the hotel?

We've stayed at the Orchard Hotel on numerous occasions, the most recent being June of 2009. The hotel is well located--near the cable car line and Union Square shopping and restaurants. It's an easy walk to Chinatown. The staff is consistently responsive and efficient. The beds are always comfortable, the rooms immaculate and very nicely appointed. We love the free use of the DVD library and the free internet access. The rooms and bathrooms are large -- quite unusual for a hotel in this price range in San Francisco. When we drive, we park in the public lot about a block away--much less expensive than the hotel parking fee. We have stayed in this hotel about 6 times. Each time has been a good experience. We've recommended it to family and friends on many occasions. We'll be back!

Answer: The beds are always comfortable, the rooms immaculate and very nicely appointed

We've stayed at the Orchard Hotel on numerous occasions, the most recent being June of 2009. The hotel is well located--near the cable car line and Union Square shopping and restaurants. It's an easy walk to Chinatown. The staff is consistently responsive and efficient. <hl> The beds are always comfortable, the rooms immaculate and very nicely appointed . <hl> We love the free use of the DVD library and the free internet access. The rooms and bathrooms are large -- quite unusual for a hotel in this price range in San Francisco. When we drive, we park in the public lot about a block away--much less expensive than the hotel parking fee. We have stayed in this hotel about 6 times. Each time has been a good experience. We've recommended it to family and friends on many occasions. We'll be back!

We've stayed at the Orchard Hotel on numerous occasions, the most recent being June of 2009. The hotel is well located--near the cable car line and Union Square shopping and restaurants. It's an easy walk to Chinatown. The staff is consistently responsive and efficient. <hl> The beds are always comfortable, the rooms immaculate and very nicely appointed <hl>. We love the free use of the DVD library and the free internet access. The rooms and bathrooms are large -- quite unusual for a hotel in this price range in San Francisco. When we drive, we park in the public lot about a block away--much less expensive than the hotel parking fee. We have stayed in this hotel about 6 times. Each time has been a good experience. We've recommended it to family and friends on many occasions. We'll be back!

<hl> The beds are always comfortable, the rooms immaculate and very nicely appointed <hl> .


Question: How is the quality of the bed?

The Adagio is a nice hotel in an excellent location. We stayed in an Executive Suite as we got a good rate from their website and found the room to be a very good size with a lovely bed, sofa, coffee table etc. The decor was lovely as well, very modern and trendy. Our only disappointment was the dated bathroom! It was small compared to the room and had a tiny tub/sink. We were not impressed by the dismal shower and weird shower curtain! Apart from that, we had a lovely stay. The staff were friendly and helpful. We also liked having free coffee, tea, fruit and fresh lemonade in the lobby every day, thought it was a nice touch. We also had a few drinks in the bar downstairs which is overpriced (like much of san fran) but had a lively atmosphere!

Answer: very modern and trendy

The Adagio is a nice hotel in an excellent location. We stayed in an Executive Suite as we got a good rate from their website and found the room to be a very good size with a lovely bed, sofa, coffee table etc. <hl> The decor was lovely as well, very modern and trendy . <hl> Our only disappointment was the dated bathroom! It was small compared to the room and had a tiny tub/sink. We were not impressed by the dismal shower and weird shower curtain! Apart from that, we had a lovely stay. The staff were friendly and helpful. We also liked having free coffee, tea, fruit and fresh lemonade in the lobby every day, thought it was a nice touch. We also had a few drinks in the bar downstairs which is overpriced (like much of san fran) but had a lively atmosphere!

The Adagio is a nice hotel in an excellent location. We stayed in an Executive Suite as we got a good rate from their website and found the room to be a very good size with a lovely bed, sofa, coffee table etc. The decor was lovely as well, <hl> very modern and trendy <hl>. Our only disappointment was the dated bathroom! It was small compared to the room and had a tiny tub/sink. We were not impressed by the dismal shower and weird shower curtain! Apart from that, we had a lovely stay. The staff were friendly and helpful. We also liked having free coffee, tea, fruit and fresh lemonade in the lobby every day, thought it was a nice touch. We also had a few drinks in the bar downstairs which is overpriced (like much of san fran) but had a lively atmosphere!

The decor was lovely as well, <hl> very modern and trendy <hl> .


Question: How is the stay?

An easy walk up from Powell Station this hotel offers great value for money in addition to a huge room and a wonderful $7 breakfast. The staff were all very helpful and made our first hotel on our US holiday a great experience.

Answer: The staff

An easy walk up from Powell Station this hotel offers great value for money in addition to a huge room and a wonderful $7 breakfast. <hl> The staff were all very helpful and made our first hotel on our US holiday a great experience. <hl>

An easy walk up from Powell Station this hotel offers great value for money in addition to a huge room and a wonderful $7 breakfast. <hl> The staff <hl> were all very helpful and made our first hotel on our US holiday a great experience.


Question: What is your opinion of the staff in the KRA offices?

I recently found the Monarch Hotel online for a trip into San Francisco. It looked great, and the price was quite good for a busy weekend. However, all of their basic services became REALLY tedious. It started when booking, when their staff member was blatantly rude on the phone (ok, I said, he's probably just busy/stressed). My rooms were held on credit card, to be paid when checking in by cash. However, the (international) credit card was charged against my wishes, significantly adding to the overall cost. When checking in, the staff member was disoriented and smelled of marijuana (as did the check in office). Myself, my colleagues, and another couple checking in simultaneously, immediately began having problems with the head staff member (who, whislt I attempted to make a formal complaint about the discourteousness of the staff, turned out to be the owner!!). Whilst we were all trying to iron out the creases in our bookings (there was little chance of finding something convenient immediately because of all the city's festivities) - the owner made a few expletives, to the obvious embarrasment of his staff. The rooms themselves were ok, good for a city stay when someone isn't spending much time in their room. However, there are lots of great hotels in San Francisco - don't stay at this hotel, the owner is obscenely rude, the staff defective (bar one absolutely lovely British man who tried his hardest to make us comfortable). DON'T STAY HERE!

Answer: their staff member was blatantly rude on the phone

I recently found the Monarch Hotel online for a trip into San Francisco. It looked great, and the price was quite good for a busy weekend. However, all of their basic services became REALLY tedious. <hl> It started when booking, when their staff member was blatantly rude on the phone (ok, I said, he's probably just busy/stressed). <hl> My rooms were held on credit card, to be paid when checking in by cash. However, the (international) credit card was charged against my wishes, significantly adding to the overall cost. When checking in, the staff member was disoriented and smelled of marijuana (as did the check in office). Myself, my colleagues, and another couple checking in simultaneously, immediately began having problems with the head staff member (who, whislt I attempted to make a formal complaint about the discourteousness of the staff, turned out to be the owner!!). Whilst we were all trying to iron out the creases in our bookings (there was little chance of finding something convenient immediately because of all the city's festivities) - the owner made a few expletives, to the obvious embarrasment of his staff. The rooms themselves were ok, good for a city stay when someone isn't spending much time in their room. However, there are lots of great hotels in San Francisco - don't stay at this hotel, the owner is obscenely rude, the staff defective (bar one absolutely lovely British man who tried his hardest to make us comfortable). DON'T STAY HERE!

I recently found the Monarch Hotel online for a trip into San Francisco. It looked great, and the price was quite good for a busy weekend. However, all of their basic services became REALLY tedious. It started when booking, when <hl> their staff member was blatantly rude on the phone <hl> (ok, I said, he's probably just busy/stressed). My rooms were held on credit card, to be paid when checking in by cash. However, the (international) credit card was charged against my wishes, significantly adding to the overall cost. When checking in, the staff member was disoriented and smelled of marijuana (as did the check in office). Myself, my colleagues, and another couple checking in simultaneously, immediately began having problems with the head staff member (who, whislt I attempted to make a formal complaint about the discourteousness of the staff, turned out to be the owner!!). Whilst we were all trying to iron out the creases in our bookings (there was little chance of finding something convenient immediately because of all the city's festivities) - the owner made a few expletives, to the obvious embarrasment of his staff. The rooms themselves were ok, good for a city stay when someone isn't spending much time in their room. However, there are lots of great hotels in San Francisco - don't stay at this hotel, the owner is obscenely rude, the staff defective (bar one absolutely lovely British man who tried his hardest to make us comfortable). DON'T STAY HERE!


Question: What is your take on the continental breakfast served in the hotel?

We stayed for 7 nights in August. We had a room on the top floor. The room needs updating but the beds were very comfy. Breakfast was fine, when they offered apples or bananas we would take an extra one for a late morning snack. After enjoying the cheese and crackers one night we started eating a late lunch and then for supper had the cheese and crackers. The microwave came in handy for warming up leftovers when the cheese and crackers weren't enough. The staff was friendly. The only thing that irritated us was that the free internet connection seemed to break down frequently. The day we wanted to print out our boarding passes the internet was working and I thought I printed the boarding passes, but the two persons behind the desk said it wasn't working. Theyinformed us that we either had to go the internet coffee shop or to their sister hotel. We went to the sister hotel and got them printed off there. The next day at check out our boarding papers were there.

Answer: Breakfast was fine

We stayed for 7 nights in August. We had a room on the top floor. The room needs updating but the beds were very comfy. <hl> Breakfast was fine , when they offered apples or bananas we would take an extra one for a late morning snack. <hl> After enjoying the cheese and crackers one night we started eating a late lunch and then for supper had the cheese and crackers. The microwave came in handy for warming up leftovers when the cheese and crackers weren't enough. The staff was friendly. The only thing that irritated us was that the free internet connection seemed to break down frequently. The day we wanted to print out our boarding passes the internet was working and I thought I printed the boarding passes, but the two persons behind the desk said it wasn't working. Theyinformed us that we either had to go the internet coffee shop or to their sister hotel. We went to the sister hotel and got them printed off there. The next day at check out our boarding papers were there.

We stayed for 7 nights in August. We had a room on the top floor. The room needs updating but the beds were very comfy. <hl> Breakfast was fine <hl>, when they offered apples or bananas we would take an extra one for a late morning snack. After enjoying the cheese and crackers one night we started eating a late lunch and then for supper had the cheese and crackers. The microwave came in handy for warming up leftovers when the cheese and crackers weren't enough. The staff was friendly. The only thing that irritated us was that the free internet connection seemed to break down frequently. The day we wanted to print out our boarding passes the internet was working and I thought I printed the boarding passes, but the two persons behind the desk said it wasn't working. Theyinformed us that we either had to go the internet coffee shop or to their sister hotel. We went to the sister hotel and got them printed off there. The next day at check out our boarding papers were there.

<hl> Breakfast was fine <hl> , when they offered apples or bananas we would take an extra one for a late morning snack.


Question: What is your opinion of the staff in the KRA offices?

Went up to San Francisco recently for a business trip. Our travel coordinator booked me at the Handlery. When I walked into my room I noted how small my room was, then I saw my co-workers room which was about half the size of mine. The room was clean, so no problems there. Bed was ok, but not too comfortable. The tv was very small and you got a limited number handful of channels. For internet you had to pay 9.95 a day. The staff was friendly enough but not very helpful. Location was great since it was in Union Square but that was about it.

Answer: The staff was friendly enough but not very helpful

Went up to San Francisco recently for a business trip. Our travel coordinator booked me at the Handlery. When I walked into my room I noted how small my room was, then I saw my co-workers room which was about half the size of mine. The room was clean, so no problems there. Bed was ok, but not too comfortable. The tv was very small and you got a limited number handful of channels. For internet you had to pay 9.95 a day. <hl> The staff was friendly enough but not very helpful . <hl> Location was great since it was in Union Square but that was about it.

Went up to San Francisco recently for a business trip. Our travel coordinator booked me at the Handlery. When I walked into my room I noted how small my room was, then I saw my co-workers room which was about half the size of mine. The room was clean, so no problems there. Bed was ok, but not too comfortable. The tv was very small and you got a limited number handful of channels. For internet you had to pay 9.95 a day. <hl> The staff was friendly enough but not very helpful <hl>. Location was great since it was in Union Square but that was about it.

<hl> The staff was friendly enough but not very helpful <hl> .


Question: How is the view from this hotel?

Since we usually stay at the Mandarin Oriental in NYC, we thought we'd try it on this visit to San Francisco. It is smaller than the one in New York and is quieter as well. The hotel seems to start at about the 40th floor so all the views are fabulous. We could see from the Golden Gate all the way to the Bay Bridge. The rooms are nicely decorated in simple Asian style. The room service is first rate and they never make a mistake with your order. The hotel restaurant (Silks) is 5 star in every way. We had a suite that included 2 full bathrooms. My husband liked the fact that the desk faced a large window. The only little drawback is that there are no good amenities like slippers. There are robes, however. The shampoo and conditioner are very small and are Moulton Brown which is what you find on the airlines. The exercise room is on the 4th floor and is fully equipped. The one thing that will make us return to this hotel is the staff. They make you feel like royalty.

Answer: all the views are fabulous

so all the views are fabulous .

Since we usually stay at the Mandarin Oriental in NYC, we thought we'd try it on this visit to San Francisco. It is smaller than the one in New York and is quieter as well. The hotel seems to start at about the 40th floor <hl> so all the views are fabulous . <hl> We could see from the Golden Gate all the way to the Bay Bridge. The rooms are nicely decorated in simple Asian style. The room service is first rate and they never make a mistake with your order. The hotel restaurant (Silks) is 5 star in every way. We had a suite that included 2 full bathrooms. My husband liked the fact that the desk faced a large window. The only little drawback is that there are no good amenities like slippers. There are robes, however. The shampoo and conditioner are very small and are Moulton Brown which is what you find on the airlines. The exercise room is on the 4th floor and is fully equipped. The one thing that will make us return to this hotel is the staff. They make you feel like royalty.

Since we usually stay at the Mandarin Oriental in NYC, we thought we'd try it on this visit to San Francisco. It is smaller than the one in New York and is quieter as well. The hotel seems to start at about the 40th floor so <hl> all the views are fabulous <hl>. We could see from the Golden Gate all the way to the Bay Bridge. The rooms are nicely decorated in simple Asian style. The room service is first rate and they never make a mistake with your order. The hotel restaurant (Silks) is 5 star in every way. We had a suite that included 2 full bathrooms. My husband liked the fact that the desk faced a large window. The only little drawback is that there are no good amenities like slippers. There are robes, however. The shampoo and conditioner are very small and are Moulton Brown which is what you find on the airlines. The exercise room is on the 4th floor and is fully equipped. The one thing that will make us return to this hotel is the staff. They make you feel like royalty.

so <hl> all the views are fabulous <hl> .


Question: Is the bathroom at the hotel large and clean?

We had a great stay in this perfectly located hotel with top staff. Fantastic place for a touristic visit. Very nice, quiet and huge room. Small but nice bathroom. Very comfortable beds, large flatscreen. Housekeeping did a splendid job (every night we would find a goodnight chocolate on our pillows!).In the morning complementary coffee, tea & fruit in the lobby.Only downside: expensive internet access in the business center.

Answer: Small but nice bathroom

Small but nice bathroom .

We had a great stay in this perfectly located hotel with top staff. Fantastic place for a touristic visit. Very nice, quiet and huge room. <hl> Small but nice bathroom . <hl> Very comfortable beds, large flatscreen. Housekeeping did a splendid job (every night we would find a goodnight chocolate on our pillows!).In the morning complementary coffee, tea & fruit in the lobby. Only downside: expensive internet access in the business center.

We had a great stay in this perfectly located hotel with top staff. Fantastic place for a touristic visit. Very nice, quiet and huge room. <hl> Small but nice bathroom <hl>. Very comfortable beds, large flatscreen. Housekeeping did a splendid job (every night we would find a goodnight chocolate on our pillows!).In the morning complementary coffee, tea & fruit in the lobby.Only downside: expensive internet access in the business center.


Question: Where can I get the reception staff?

It is clear that whoever renovated this hotel and trained the staff knows what they are doing. First of all, the service was really outstanding; the front desk staff was very friendly, helpful, and accommodating. They clearly have been trained with a "can-do" philosophy, and they are very proud of this. It's so great to see people enjoying their work, and taking pride in being the best staff they can be. Second, the rooms are very large for SF and beautifully renovated, with the guest in mind regarding every detail: very large closets, very contemporary furnishings, shelves in the bathroom to place your personal items, and comfortable and beautiful bed accessories including the comforter, pillows, and a very plush mattress. The rooms appear to be very clean and highly maintained. There is also interesting and soothing pieces of art in the rooms and throughout the hotel. All this, including a great location, and the hotel has some of the lowest rates in the city. One of the best hotel values I have ever experienced. GREAT JOB! I'll be back!!

Answer: the service was really outstanding

It is clear that whoever renovated this hotel and trained the staff knows what they are doing. <hl> First of all, the service was really outstanding ; the front desk staff was very friendly, helpful, and accommodating. <hl> They clearly have been trained with a "can-do" philosophy, and they are very proud of this. It's so great to see people enjoying their work, and taking pride in being the best staff they can be. Second, the rooms are very large for SF and beautifully renovated, with the guest in mind regarding every detail: very large closets, very contemporary furnishings, shelves in the bathroom to place your personal items, and comfortable and beautiful bed accessories including the comforter, pillows, and a very plush mattress. The rooms appear to be very clean and highly maintained. There is also interesting and soothing pieces of art in the rooms and throughout the hotel. All this, including a great location, and the hotel has some of the lowest rates in the city. One of the best hotel values I have ever experienced. GREAT JOB! I'll be back!!

It is clear that whoever renovated this hotel and trained the staff knows what they are doing. First of all, <hl> the service was really outstanding <hl>; the front desk staff was very friendly, helpful, and accommodating. They clearly have been trained with a "can-do" philosophy, and they are very proud of this. It's so great to see people enjoying their work, and taking pride in being the best staff they can be. Second, the rooms are very large for SF and beautifully renovated, with the guest in mind regarding every detail: very large closets, very contemporary furnishings, shelves in the bathroom to place your personal items, and comfortable and beautiful bed accessories including the comforter, pillows, and a very plush mattress. The rooms appear to be very clean and highly maintained. There is also interesting and soothing pieces of art in the rooms and throughout the hotel. All this, including a great location, and the hotel has some of the lowest rates in the city. One of the best hotel values I have ever experienced. GREAT JOB! I'll be back!!

First of all, <hl> the service was really outstanding <hl> ; the front desk staff was very friendly, helpful, and accommodating.


Question: How is the access to?

Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization. Great transport links also mean that you are well connected to other parts of the city as well.The actual room itself is fine. The bed is amazingly comfortable, but there are some very annoying features. The biggest and most ridiculous aspect of the rooms are the abnormally small bathrooms. They are so small, you can't even do a 360 in them without giving yourself a concussion. This may be fine for little people but it's simply very uncomfortable for anyone over 5ft tall. The clothing hooks in the bathrooms are also so small that you cannot hang anything without it falling off instantly. This may seem very petty, but believe me, is VERY annoying.Another point worth a mention is the Air Con...it's the size of a range cooker, and earth shatteringly loud.Also, the hotel layout is like a maze, and finding your way to your room from the elevator can be an expedition.Still, if your young, healthy and consider yourself vertically challenged, this may well be the perfect place for you!

Answer: Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization

<hl> Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization . <hl> Great transport links also mean that you are well connected to other parts of the city as well. The actual room itself is fine. The bed is amazingly comfortable, but there are some very annoying features. The biggest and most ridiculous aspect of the rooms are the abnormally small bathrooms. They are so small, you can't even do a 360 in them without giving yourself a concussion. This may be fine for little people but it's simply very uncomfortable for anyone over 5ft tall. The clothing hooks in the bathrooms are also so small that you cannot hang anything without it falling off instantly. This may seem very petty, but believe me, is VERY annoying. Another point worth a mention is the Air Con...it's the size of a range cooker, and earth shatteringly loud. Also, the hotel layout is like a maze, and finding your way to your room from the elevator can be an expedition. Still, if your young, healthy and consider yourself vertically challenged, this may well be the perfect place for you!

<hl> Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization <hl>. Great transport links also mean that you are well connected to other parts of the city as well.The actual room itself is fine. The bed is amazingly comfortable, but there are some very annoying features. The biggest and most ridiculous aspect of the rooms are the abnormally small bathrooms. They are so small, you can't even do a 360 in them without giving yourself a concussion. This may be fine for little people but it's simply very uncomfortable for anyone over 5ft tall. The clothing hooks in the bathrooms are also so small that you cannot hang anything without it falling off instantly. This may seem very petty, but believe me, is VERY annoying.Another point worth a mention is the Air Con...it's the size of a range cooker, and earth shatteringly loud.Also, the hotel layout is like a maze, and finding your way to your room from the elevator can be an expedition.Still, if your young, healthy and consider yourself vertically challenged, this may well be the perfect place for you!

<hl> Cannot fault the hotel location at all. Situated just off Fisherman's Wharf and right next to a supermarket this hotel is great for people wanting to be well connected to civilization <hl> .


Question: How is the coffee?

Was a nice, clean and quiet room. A little cramped, especially around the sink area.Excellent location, close to the wharf and cable car lines. Complementary coffee in the morning however, they have stopped with the biscotti!In addition, they advertise Limousine service to the financial district but when I inquired they announce they had stopped the service and I would need to take mass transportation. So I figured times must be hard.As I checked out I expressed my disappointment there were no biscottis and transportation service and the check out clerk tells me they do have the service and I needed to make an appointment. That set me off since I did try to do that. So I had problems with the check in and check out staff .On the other hand, the valet parking attendant/bell people were very friendly.Do not know if I will stay there again, due to the problems with the staff at the check in/out counter.

Answer: the check out clerk tells me they do have the service and I needed to make an appointment

Was a nice, clean and quiet room. A little cramped, especially around the sink area. Excellent location, close to the wharf and cable car lines. Complementary coffee in the morning however, they have stopped with the biscotti!In addition, they advertise Limousine service to the financial district but when I inquired they announce they had stopped the service and I would need to take mass transportation. So I figured times must be hard. <hl> As I checked out I expressed my disappointment there were no biscottis and transportation service and the check out clerk tells me they do have the service and I needed to make an appointment . <hl> That set me off since I did try to do that. So I had problems with the check in and check out staff .On the other hand, the valet parking attendant/bell people were very friendly. Do not know if I will stay there again, due to the problems with the staff at the check in/out counter.

Was a nice, clean and quiet room. A little cramped, especially around the sink area.Excellent location, close to the wharf and cable car lines. Complementary coffee in the morning however, they have stopped with the biscotti!In addition, they advertise Limousine service to the financial district but when I inquired they announce they had stopped the service and I would need to take mass transportation. So I figured times must be hard.As I checked out I expressed my disappointment there were no biscottis and transportation service and <hl> the check out clerk tells me they do have the service and I needed to make an appointment <hl>. That set me off since I did try to do that. So I had problems with the check in and check out staff .On the other hand, the valet parking attendant/bell people were very friendly.Do not know if I will stay there again, due to the problems with the staff at the check in/out counter.

As I checked out I expressed my disappointment there were no biscottis and transportation service and <hl> the check out clerk tells me they do have the service and I needed to make an appointment <hl> .


Question: How is the bed?

The Vintage Court is in serious need of a makeover. We found the rooms tatty, worn and out-dated. The bed was terrible! The reception area is by far the nicest part of the hotel.However, the staff were friendly and polite and the wine tasting is fun. Also the free breakfast is a pleasant start to the day.Good location for exploring Nob Hill and beyond to quayside areas.

Answer: The bed was terrible

The bed was terrible !

The Vintage Court is in serious need of a makeover. We found the rooms tatty, worn and out-dated. <hl> The bed was terrible ! <hl> The reception area is by far the nicest part of the hotel. However, the staff were friendly and polite and the wine tasting is fun. Also the free breakfast is a pleasant start to the day. Good location for exploring Nob Hill and beyond to quayside areas.

The Vintage Court is in serious need of a makeover. We found the rooms tatty, worn and out-dated. <hl> The bed was terrible <hl>! The reception area is by far the nicest part of the hotel.However, the staff were friendly and polite and the wine tasting is fun. Also the free breakfast is a pleasant start to the day.Good location for exploring Nob Hill and beyond to quayside areas.


Question: How is the pool?

Two of my girlfriends and I stayed at the Americania from September 14-19th. It was the most reasonably priced hotel that we could find. At the time of booking, parking was said to be free. That policy changed, before we checked in, but the guy at the desk was very passive, and waived the fee for us. The location of the hotel is VERY close to public transportation (which was clean, convenient and safe). The first day took a little adjusting to the transient people wandering around, but then I realized that my church is located in a similar area...so no big deal. They really didn't bother us at all. The hotel itself was very clean and the staff was pleasant and helpful. Our room was a bit noisy because of the courtyard configuration (and the fact that each door "bangs" shut and echos through the courtyard), but it wasn't a deal breaker. The pool area was nice, but the saunas were out of service (and looked a little sketchy). There were a lot of foreign tour groups coming through the hotel - one group that met in the courtyard at 7AM to have a debriefing, which was annoying.

Answer: The pool area was nice

Two of my girlfriends and I stayed at the Americania from September 14-19th. It was the most reasonably priced hotel that we could find. At the time of booking, parking was said to be free. That policy changed, before we checked in, but the guy at the desk was very passive, and waived the fee for us. The location of the hotel is VERY close to public transportation (which was clean, convenient and safe). The first day took a little adjusting to the transient people wandering around, but then I realized that my church is located in a similar area... so no big deal. They really didn't bother us at all. The hotel itself was very clean and the staff was pleasant and helpful. Our room was a bit noisy because of the courtyard configuration (and the fact that each door "bangs" shut and echos through the courtyard), but it wasn't a deal breaker. <hl> The pool area was nice , but the saunas were out of service (and looked a little sketchy). <hl> There were a lot of foreign tour groups coming through the hotel - one group that met in the courtyard at 7AM to have a debriefing, which was annoying.

Two of my girlfriends and I stayed at the Americania from September 14-19th. It was the most reasonably priced hotel that we could find. At the time of booking, parking was said to be free. That policy changed, before we checked in, but the guy at the desk was very passive, and waived the fee for us. The location of the hotel is VERY close to public transportation (which was clean, convenient and safe). The first day took a little adjusting to the transient people wandering around, but then I realized that my church is located in a similar area...so no big deal. They really didn't bother us at all. The hotel itself was very clean and the staff was pleasant and helpful. Our room was a bit noisy because of the courtyard configuration (and the fact that each door "bangs" shut and echos through the courtyard), but it wasn't a deal breaker. <hl> The pool area was nice <hl>, but the saunas were out of service (and looked a little sketchy). There were a lot of foreign tour groups coming through the hotel - one group that met in the courtyard at 7AM to have a debriefing, which was annoying.

<hl> The pool area was nice <hl> , but the saunas were out of service (and looked a little sketchy).


Question: Is your bed comfortable?

I stayed at the Garden this past weekend and loved it! The room was clean, simple and elegant. The bed was comfy and the sheets were super soft. The room itself was kind of small and there wasn't much space to unpack a suitcase, but the bathroom was huge with a gorgeous, large tub and separate shower. I'm a sucker for a beautiful bathroom! I also loved that they had dvds we could borrow to watch in the room when we didn't feel like leaving the hotel. The front desk folks were friendly and helpful and very accommodating. We ate dinner in the Roots restaurant and shared a delicious organic salad, free-range, organic pork chops and a yummy dessert. After dinner, we ordered cocktails from the bar and wandered up to the rooftop garden to take in the view. Overall, a lovely time plus I feel like I gained some good karma points just by staying here. :)

Answer: The bed was comfy and the sheets were super soft

I stayed at the Garden this past weekend and loved it! The room was clean, simple and elegant. <hl> The bed was comfy and the sheets were super soft . <hl> The room itself was kind of small and there wasn't much space to unpack a suitcase, but the bathroom was huge with a gorgeous, large tub and separate shower. I'm a sucker for a beautiful bathroom! I also loved that they had dvds we could borrow to watch in the room when we didn't feel like leaving the hotel. The front desk folks were friendly and helpful and very accommodating. We ate dinner in the Roots restaurant and shared a delicious organic salad, free-range, organic pork chops and a yummy dessert. After dinner, we ordered cocktails from the bar and wandered up to the rooftop garden to take in the view. Overall, a lovely time plus I feel like I gained some good karma points just by staying here. :)

I stayed at the Garden this past weekend and loved it! The room was clean, simple and elegant. <hl> The bed was comfy and the sheets were super soft <hl>. The room itself was kind of small and there wasn't much space to unpack a suitcase, but the bathroom was huge with a gorgeous, large tub and separate shower. I'm a sucker for a beautiful bathroom! I also loved that they had dvds we could borrow to watch in the room when we didn't feel like leaving the hotel. The front desk folks were friendly and helpful and very accommodating. We ate dinner in the Roots restaurant and shared a delicious organic salad, free-range, organic pork chops and a yummy dessert. After dinner, we ordered cocktails from the bar and wandered up to the rooftop garden to take in the view. Overall, a lovely time plus I feel like I gained some good karma points just by staying here. :)

<hl> The bed was comfy and the sheets were super soft <hl> .


Question: How has the concierge service been?

We stayed at the Westin in August of 08. We were given a room on the 10th floor of the old building at the front of the hotel (facing Union Square). We had a partial view of Saks, Tiffany and Co. and other stores on the sqaure. Check in was very quick and the bellboy who took our bags up was extremely informative and friendly. He turned the thermostat down for us, showed us how to use the menu guide on the tv, explained where everything in the hotel was and the how to get to the cable cars, etc. Concierge very knowledgeable. We passed by a wine bar a few blocks from the square on our first night, and when I couldn't remember where it was (or its name) the next day, he knew exactly where it was and whipped out a map with a marked route to get us there. The hotel staff in general are very helpful and polite. We were lucky in that we were given what I guess is a larger room with king bed. Room was probably 20X12. The room was painted in soothing shades of creams/tans with white woodwork, coved ceiling and lots of crown moulding, a crystal chandelier, and large flat screen tv. Bathroom was small, but in great condition and well appointed. My husband's a triathlete, so we visit the gym in every hotel we stay in. He was very impressed with the gym at the Westin. Overall, I would recommend this hotel for location and historical charm. It seems other reviews complain about things like room size, small bathrooms, outdated decor, etc. This hotel is for those that enjoy the charm of historical buildings. If you're looking for a huge master suite type bathroom and olympic sized pool, go somewhere else. Only downside was paying $14 a day for internet and $16 a day for the gym. However, I scored a $189 a night rate through expedia, so didn't feel like we were overcharged on our stay. Great experience at the Westin!

Answer: was extremely informative and friendly

We stayed at the Westin in August of 08. We were given a room on the 10th floor of the old building at the front of the hotel (facing Union Square). We had a partial view of Saks, Tiffany and Co. and other stores on the sqaure. <hl> Check in was very quick and the bellboy who took our bags up was extremely informative and friendly . <hl> He turned the thermostat down for us, showed us how to use the menu guide on the tv, explained where everything in the hotel was and the how to get to the cable cars, etc. Concierge very knowledgeable. We passed by a wine bar a few blocks from the square on our first night, and when I couldn't remember where it was (or its name) the next day, he knew exactly where it was and whipped out a map with a marked route to get us there. The hotel staff in general are very helpful and polite. We were lucky in that we were given what I guess is a larger room with king bed. Room was probably 20X12. The room was painted in soothing shades of creams/tans with white woodwork, coved ceiling and lots of crown moulding, a crystal chandelier, and large flat screen tv. Bathroom was small, but in great condition and well appointed. My husband's a triathlete, so we visit the gym in every hotel we stay in. He was very impressed with the gym at the Westin. Overall, I would recommend this hotel for location and historical charm. It seems other reviews complain about things like room size, small bathrooms, outdated decor, etc. This hotel is for those that enjoy the charm of historical buildings. If you're looking for a huge master suite type bathroom and olympic sized pool, go somewhere else. Only downside was paying $14 a day for internet and $16 a day for the gym. However, I scored a $189 a night rate through expedia, so didn't feel like we were overcharged on our stay. Great experience at the Westin!

We stayed at the Westin in August of 08. We were given a room on the 10th floor of the old building at the front of the hotel (facing Union Square). We had a partial view of Saks, Tiffany and Co. and other stores on the sqaure. Check in was very quick and the bellboy who took our bags up <hl> was extremely informative and friendly <hl>. He turned the thermostat down for us, showed us how to use the menu guide on the tv, explained where everything in the hotel was and the how to get to the cable cars, etc. Concierge very knowledgeable. We passed by a wine bar a few blocks from the square on our first night, and when I couldn't remember where it was (or its name) the next day, he knew exactly where it was and whipped out a map with a marked route to get us there. The hotel staff in general are very helpful and polite. We were lucky in that we were given what I guess is a larger room with king bed. Room was probably 20X12. The room was painted in soothing shades of creams/tans with white woodwork, coved ceiling and lots of crown moulding, a crystal chandelier, and large flat screen tv. Bathroom was small, but in great condition and well appointed. My husband's a triathlete, so we visit the gym in every hotel we stay in. He was very impressed with the gym at the Westin. Overall, I would recommend this hotel for location and historical charm. It seems other reviews complain about things like room size, small bathrooms, outdated decor, etc. This hotel is for those that enjoy the charm of historical buildings. If you're looking for a huge master suite type bathroom and olympic sized pool, go somewhere else. Only downside was paying $14 a day for internet and $16 a day for the gym. However, I scored a $189 a night rate through expedia, so didn't feel like we were overcharged on our stay. Great experience at the Westin!

Check in was very quick and the bellboy who took our bags up <hl> was extremely informative and friendly <hl> .


Question: How is the speed of the internet?

Our stay at the Inn at Union Square was perfect. An oasis just steps from Union Square and the city at your doorstep. Staff was very helpful and courteous. Rooms were spacious and very clean. Elegant decor with the feel of a grand hotel. All the extras included - free internet service , full breakfast, chocolate chip cookies, and drinks/snacks in the evening! The only downside was parking was via valet (or you could walk 2 blocks to a public lot) and you had to wait for your car but to be expected in most downtown areas.

Answer: free internet service

Our stay at the Inn at Union Square was perfect. An oasis just steps from Union Square and the city at your doorstep. Staff was very helpful and courteous. Rooms were spacious and very clean. Elegant decor with the feel of a grand hotel. <hl> All the extras included - free internet service , full breakfast, chocolate chip cookies, and drinks/snacks in the evening! <hl> The only downside was parking was via valet (or you could walk 2 blocks to a public lot) and you had to wait for your car but to be expected in most downtown areas.

Our stay at the Inn at Union Square was perfect. An oasis just steps from Union Square and the city at your doorstep. Staff was very helpful and courteous. Rooms were spacious and very clean. Elegant decor with the feel of a grand hotel. All the extras included - <hl> free internet service <hl> , full breakfast, chocolate chip cookies, and drinks/snacks in the evening! The only downside was parking was via valet (or you could walk 2 blocks to a public lot) and you had to wait for your car but to be expected in most downtown areas.


Question: How do you like the view?

We stayed on Platinum Ambassador status, and got our upgrade, but were disappointed that this meant to a room on 7th floor that didnt give us the kind of view we had hoped for. We paid for club lounge access for a day, but felt this was wasted as the facilities weren't very good (not private enough - within view of check -in) the snacks were poor and in short supply, and alcoholic drinks were unavailable for most of the day. The 2 computers both had broken keyboards, that is when you could get on one of them......Top of the Mark is lovely, but book in plenty of time, as there is only one sitting and it books up well in advance. Its expensive, but the food is wonderful and the view is too. Overall the Mark Hopkins is OK, but if I come to SF again, I will book into the new one they are building downtown. Sorry, but intercontinental were just not up to standard this time.

Answer: wonderful and the view is too

We stayed on Platinum Ambassador status, and got our upgrade, but were disappointed that this meant to a room on 7th floor that didnt give us the kind of view we had hoped for. We paid for club lounge access for a day, but felt this was wasted as the facilities weren't very good (not private enough - within view of check -in) the snacks were poor and in short supply, and alcoholic drinks were unavailable for most of the day. The 2 computers both had broken keyboards, that is when you could get on one of them...... Top of the Mark is lovely, but book in plenty of time, as there is only one sitting and it books up well in advance. <hl> Its expensive, but the food is wonderful and the view is too . <hl> Overall the Mark Hopkins is OK, but if I come to SF again, I will book into the new one they are building downtown. Sorry, but intercontinental were just not up to standard this time.

We stayed on Platinum Ambassador status, and got our upgrade, but were disappointed that this meant to a room on 7th floor that didnt give us the kind of view we had hoped for. We paid for club lounge access for a day, but felt this was wasted as the facilities weren't very good (not private enough - within view of check -in) the snacks were poor and in short supply, and alcoholic drinks were unavailable for most of the day. The 2 computers both had broken keyboards, that is when you could get on one of them......Top of the Mark is lovely, but book in plenty of time, as there is only one sitting and it books up well in advance. Its expensive, but the food is <hl> wonderful and the view is too <hl>. Overall the Mark Hopkins is OK, but if I come to SF again, I will book into the new one they are building downtown. Sorry, but intercontinental were just not up to standard this time.

Its expensive, but the food is <hl> wonderful and the view is too <hl> .


Question: Does the hotel have a good view?

Exceptional service. The concierge will respond to your every request very promptly and eagerly. I was very impressed with how they responded when I asked if they could get a rental car for me. Within 20 minutes there was one waiting outside the hotel and I just had to sign the contract and take the keys. If you like to not have to lift a finger when you are on a vacation/getaway, this is a great place to stay. Also very clean and comfortable room with a great view.

Answer: comfortable room with a great view

Exceptional service. The concierge will respond to your every request very promptly and eagerly. I was very impressed with how they responded when I asked if they could get a rental car for me. Within 20 minutes there was one waiting outside the hotel and I just had to sign the contract and take the keys. If you like to not have to lift a finger when you are on a vacation/getaway, this is a great place to stay. <hl> Also very clean and comfortable room with a great view . <hl>

Exceptional service. The concierge will respond to your every request very promptly and eagerly. I was very impressed with how they responded when I asked if they could get a rental car for me. Within 20 minutes there was one waiting outside the hotel and I just had to sign the contract and take the keys. If you like to not have to lift a finger when you are on a vacation/getaway, this is a great place to stay. Also very clean and <hl> comfortable room with a great view <hl>.

Also very clean and <hl> comfortable room with a great view <hl> .


Question: What is your take on the continental breakfast served in the hotel?

We stayed at the Beresford Arms for four nights including New Years Eve. Could not have asked for more from a budget hotel in the Union Square area.. The location is great, about four blocks from Union Square. Staff is very friendly and helpful. Very clean and comfortable rooms, if a bit old-fashioned. The breakfast is fine i.e. not great but there was usually a good assortment of fruit and pastries and excellent coffee. The wine reception was so nice to come back to in the late afternnon. It involved more or less all the wine you cared to drink. We were at the Beresford Arms for New Years Eve and while there was nothing much going on in the hotel the lobby was decorated and we found champage and party favours in our room (no charge) - a very nice touch. We have stayed previously at the King George and the Andrews - no comparison at all, really.

Answer: a good assortment of fruit and pastries

We stayed at the Beresford Arms for four nights including New Years Eve. Could not have asked for more from a budget hotel in the Union Square area.. The location is great, about four blocks from Union Square. Staff is very friendly and helpful. Very clean and comfortable rooms, if a bit old-fashioned. <hl> The breakfast is fine i.e. not great but there was usually a good assortment of fruit and pastries and excellent coffee. <hl> The wine reception was so nice to come back to in the late afternnon. It involved more or less all the wine you cared to drink. We were at the Beresford Arms for New Years Eve and while there was nothing much going on in the hotel the lobby was decorated and we found champage and party favours in our room (no charge) - a very nice touch. We have stayed previously at the King George and the Andrews - no comparison at all, really.

We stayed at the Beresford Arms for four nights including New Years Eve. Could not have asked for more from a budget hotel in the Union Square area.. The location is great, about four blocks from Union Square. Staff is very friendly and helpful. Very clean and comfortable rooms, if a bit old-fashioned. The breakfast is fine i.e. not great but there was usually <hl> a good assortment of fruit and pastries <hl> and excellent coffee. The wine reception was so nice to come back to in the late afternnon. It involved more or less all the wine you cared to drink. We were at the Beresford Arms for New Years Eve and while there was nothing much going on in the hotel the lobby was decorated and we found champage and party favours in our room (no charge) - a very nice touch. We have stayed previously at the King George and the Andrews - no comparison at all, really.


Question: What is the neighborhood like?

Centrally located in a pleasant and quiet neighborhood , you are never more than a 10 minute bus or cable car ride from most of the San Francisco sites. The room was large and very clean. Check their website for prepaid specials. If you have a car this motel is an even greater value. Highly recommended.

Answer: Centrally located in a pleasant and quiet

<hl> Centrally located in a pleasant and quiet neighborhood , you are never more than a 10 minute bus or cable car ride from most of the San Francisco sites. <hl> The room was large and very clean. Check their website for prepaid specials. If you have a car this motel is an even greater value. Highly recommended.

<hl> Centrally located in a pleasant and quiet <hl> neighborhood , you are never more than a 10 minute bus or cable car ride from most of the San Francisco sites. The room was large and very clean. Check their website for prepaid specials. If you have a car this motel is an even greater value. Highly recommended.


Question: How was the concierge?

This hotel is the perfect location...half block from the Cable Car turnaround, great coffee shop next door, bank across the street walking distance to Union Square and a half block from Market Street. Check in was fast, concierge was a great help and the rooms were nice and clean. No worries about parking since valet handles all that for you. Couldn't have been happier. Access to the hotel was right off the freeway and easy to find. Will definitely stay again.

Answer: concierge was a great help

This hotel is the perfect location...half block from the Cable Car turnaround, great coffee shop next door, bank across the street walking distance to Union Square and a half block from Market Street. <hl> Check in was fast, concierge was a great help and the rooms were nice and clean. <hl> No worries about parking since valet handles all that for you. Couldn't have been happier. Access to the hotel was right off the freeway and easy to find. Will definitely stay again.

This hotel is the perfect location...half block from the Cable Car turnaround, great coffee shop next door, bank across the street walking distance to Union Square and a half block from Market Street. Check in was fast, <hl> concierge was a great help <hl> and the rooms were nice and clean. No worries about parking since valet handles all that for you. Couldn't have been happier. Access to the hotel was right off the freeway and easy to find. Will definitely stay again.