Question: How do you like breakfast buffet?

Visited the Holiday Inn Express 4/24 - 4/28. Overall, we were happy with the hotel. The location was perfect for us - close to the wharf and local transit. The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. Maid service was good. The breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little "extras". I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast room was just a few steps away - but they were unable to help as their "house man" was not on duty. While I was waiting at the front desk an older man approached and indicated that they had just returned from their day out and their room hadn't been cleaned. The gentleman at the front desk indicated that he "couldn't understand how that could happen, it had never happened before". He asked the guest if he was sure he didn't leave his Do Not Disturb sign on the door. The guest replied he was sure he hadn't. The front desk clerk then proceeded to tell the gentlemant there was nothing he could for him as the cleaning staff were gone for the day and again, the house man was not in. The front desk clerk didn't offer anything to the guest for the inconvenience - he just restated he couldn't understand how that could happen. To me, surely someone could have gone up and emptied the garbages and at least gave them clean towels? Also, don't forget that parking is very expensive, as is pretty standard with wharf area hotels. We didn't have a vechicle but noticed that the valet parking was over $40 per night. If we returned to SF, we wouldn't have any hesitation staying at this hotel again as any issues we had were really quite minor.

Answer: breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little "extras". I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast

Visited the Holiday Inn Express 4/24 - 4/28. Overall, we were happy with the hotel. The location was perfect for us - close to the wharf and local transit. The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. Maid service was good. <hl> The breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little "extras". I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast room was just a few steps away - but they were unable to help as their "house man" was not on duty. <hl> While I was waiting at the front desk an older man approached and indicated that they had just returned from their day out and their room hadn't been cleaned. The gentleman at the front desk indicated that he "couldn't understand how that could happen, it had never happened before". He asked the guest if he was sure he didn't leave his Do Not Disturb sign on the door. The guest replied he was sure he hadn't. The front desk clerk then proceeded to tell the gentlemant there was nothing he could for him as the cleaning staff were gone for the day and again, the house man was not in. The front desk clerk didn't offer anything to the guest for the inconvenience - he just restated he couldn't understand how that could happen. To me, surely someone could have gone up and emptied the garbages and at least gave them clean towels? Also, don't forget that parking is very expensive, as is pretty standard with wharf area hotels. We didn't have a vechicle but noticed that the valet parking was over $40 per night. If we returned to SF, we wouldn't have any hesitation staying at this hotel again as any issues we had were really quite minor.

Visited the Holiday Inn Express 4/24 - 4/28. Overall, we were happy with the hotel. The location was perfect for us - close to the wharf and local transit. The hotel itself is very nice looking with a modern decor. Our room, single king bed, was more than adequate. Maid service was good. The <hl> breakfast was decent for a hotel complimentery breakfast. There was a good selection to get your day started - juice, coffee, tea, milk, cereals, toast, bagels, yogurt, bananas, eggs (either scrambled or omlette which seemed to be prepacked and microwaved), bacon and/or sausage. The hotel was full on the weekend and the breakfast bar was quite busy at times. I felt the hotel did a great job of refilling things and we never had to wait long for anything. We always also managed to find a table for our group of 4.There were a couple of minor things we noted. While the hotel looked great, it is very basic and didn't have any nice little "extras". I thought it would have been nice to have coffee/tea service in the lobby area throughout the day, not just until 9:30 am - we've had this at other Holiday Inn Express hotels and basic type hotels such as Quality Inns, etc. Some aspects of service could have been a little better as well. I wanted to have a tea in my room early one evening. I had forgot to take a milk back up to the room in the morning - tea with powdered whitener just isn't that great. I had hoped that the front desk could get me a milk - the breakfast <hl> room was just a few steps away - but they were unable to help as their "house man" was not on duty. While I was waiting at the front desk an older man approached and indicated that they had just returned from their day out and their room hadn't been cleaned. The gentleman at the front desk indicated that he "couldn't understand how that could happen, it had never happened before". He asked the guest if he was sure he didn't leave his Do Not Disturb sign on the door. The guest replied he was sure he hadn't. The front desk clerk then proceeded to tell the gentlemant there was nothing he could for him as the cleaning staff were gone for the day and again, the house man was not in. The front desk clerk didn't offer anything to the guest for the inconvenience - he just restated he couldn't understand how that could happen. To me, surely someone could have gone up and emptied the garbages and at least gave them clean towels? Also, don't forget that parking is very expensive, as is pretty standard with wharf area hotels. We didn't have a vechicle but noticed that the valet parking was over $40 per night. If we returned to SF, we wouldn't have any hesitation staying at this hotel again as any issues we had were really quite minor.


Question: How is the food?

Stayed at the Marriott for a conference and would definitely stay again. Room was clean, comfortable (with feather beds and down comforters), and offered a nice view of the city. Internet wasn't free, but you could get the $4.95 option for 24 hours and they provided the Internet hookups-- in other hotels, you either have to provide your own or pay for the the cords. Staff was courteous and friendly. When I needed something printed for an 8 am presentation and the business office wasn't open until 8 am, the concierge allowed me to print from her computer. When I asked for a late checkout, the front desk was extremely friendly and gave me a 2 pm checkout. When there was an overcharge on the hotel bill, I called the front desk and it was changed immediately. Great location, near Union square, BART station (took it from the airport), can take the trolley down to Fisherman's Wharf for 1.50. Everything is really accessible and everyone was very friendly. Food is expensive at the hotel, but Mel's Diner around the corner is great for breakfast, lunch or dinner.

Answer: Food is expensive at the hotel

Stayed at the Marriott for a conference and would definitely stay again. Room was clean, comfortable (with feather beds and down comforters), and offered a nice view of the city. Internet wasn't free, but you could get the $4.95 option for 24 hours and they provided the Internet hookups-- in other hotels, you either have to provide your own or pay for the the cords. Staff was courteous and friendly. When I needed something printed for an 8 am presentation and the business office wasn't open until 8 am, the concierge allowed me to print from her computer. When I asked for a late checkout, the front desk was extremely friendly and gave me a 2 pm checkout. When there was an overcharge on the hotel bill, I called the front desk and it was changed immediately. Great location, near Union square, BART station (took it from the airport), can take the trolley down to Fisherman's Wharf for 1.50. Everything is really accessible and everyone was very friendly. <hl> Food is expensive at the hotel , but Mel's Diner around the corner is great for breakfast, lunch or dinner. <hl>

Stayed at the Marriott for a conference and would definitely stay again. Room was clean, comfortable (with feather beds and down comforters), and offered a nice view of the city. Internet wasn't free, but you could get the $4.95 option for 24 hours and they provided the Internet hookups-- in other hotels, you either have to provide your own or pay for the the cords. Staff was courteous and friendly. When I needed something printed for an 8 am presentation and the business office wasn't open until 8 am, the concierge allowed me to print from her computer. When I asked for a late checkout, the front desk was extremely friendly and gave me a 2 pm checkout. When there was an overcharge on the hotel bill, I called the front desk and it was changed immediately. Great location, near Union square, BART station (took it from the airport), can take the trolley down to Fisherman's Wharf for 1.50. Everything is really accessible and everyone was very friendly. <hl> Food is expensive at the hotel <hl>, but Mel's Diner around the corner is great for breakfast, lunch or dinner.

<hl> Food is expensive at the hotel <hl> , but Mel's Diner around the corner is great for breakfast, lunch or dinner.


Question: How did you like the shower?

If you read my other reviews, you will see i am a budget traveler. i don't require a lot of fancy things but would prefer to save my nickels for other areas of spending... however, i stayed at the nikko for work and was reminded why people stay at nice hotels. i have nothing but good things to say about the nikko. clean, friendly staff, great location and accommodating. while there, i needed a comb and some safety pins: both of which housekeeping ran up for me. they even waived some fees i got from the self dispensing fridge as my son pulled out all the candy. No questions asked, was charged nothing. the bathrooms are new and modern. we also had a sitting mirror vanity which was a nice classic touch in our room. the hotel caters to asians as most of the staff is Asian and they have a lot of japanese newspapers available. the spa/workout area was being remodeled but it was still a nice facitily. the workout area is large with ample space vs. a small room that is all mirrored to appear bigger. the pool is nice and it has a glass roof so it is kept warm. although the hotel was high end, it was still family friendly. location--- very conveniently located. union sq, moscone center are both easy walks. it is bordering the meatpacking district so be careful of the "line" and don't go there in the evenings.

Answer: bathrooms are new and modern

the bathrooms are new and modern .

If you read my other reviews, you will see i am a budget traveler. i don't require a lot of fancy things but would prefer to save my nickels for other areas of spending... however, i stayed at the nikko for work and was reminded why people stay at nice hotels. i have nothing but good things to say about the nikko. clean, friendly staff, great location and accommodating. while there, i needed a comb and some safety pins: both of which housekeeping ran up for me. they even waived some fees i got from the self dispensing fridge as my son pulled out all the candy. No questions asked, was charged nothing. <hl> the bathrooms are new and modern . <hl> we also had a sitting mirror vanity which was a nice classic touch in our room. the hotel caters to asians as most of the staff is Asian and they have a lot of japanese newspapers available. the spa/workout area was being remodeled but it was still a nice facitily. the workout area is large with ample space vs. a small room that is all mirrored to appear bigger. the pool is nice and it has a glass roof so it is kept warm. although the hotel was high end, it was still family friendly. location--- very conveniently located. union sq, moscone center are both easy walks. it is bordering the meatpacking district so be careful of the "line" and don't go there in the evenings.

If you read my other reviews, you will see i am a budget traveler. i don't require a lot of fancy things but would prefer to save my nickels for other areas of spending... however, i stayed at the nikko for work and was reminded why people stay at nice hotels. i have nothing but good things to say about the nikko. clean, friendly staff, great location and accommodating. while there, i needed a comb and some safety pins: both of which housekeeping ran up for me. they even waived some fees i got from the self dispensing fridge as my son pulled out all the candy. No questions asked, was charged nothing. the <hl> bathrooms are new and modern <hl>. we also had a sitting mirror vanity which was a nice classic touch in our room. the hotel caters to asians as most of the staff is Asian and they have a lot of japanese newspapers available. the spa/workout area was being remodeled but it was still a nice facitily. the workout area is large with ample space vs. a small room that is all mirrored to appear bigger. the pool is nice and it has a glass roof so it is kept warm. although the hotel was high end, it was still family friendly. location--- very conveniently located. union sq, moscone center are both easy walks. it is bordering the meatpacking district so be careful of the "line" and don't go there in the evenings.

the <hl> bathrooms are new and modern <hl> .


Question: What about the tourist attraction?

Overall, this is the nicest hotel I have ever stayed in. The hotel was extremely clean. The beds were so comfortable, unlike other hotels. The mattress is one I would buy for my own personal use. The hotel staff was very courteous and helpful. Connie NG at the main desk was most helpful. She always had a smile and eager for any questions I had, and gave very accurate information. Their location is superb, being close to attractions and within walking distance. I can't say one thing negative about my stay. I definitely would stay there again.

Answer: being close to attractions

Overall, this is the nicest hotel I have ever stayed in. The hotel was extremely clean. The beds were so comfortable, unlike other hotels. The mattress is one I would buy for my own personal use. The hotel staff was very courteous and helpful. Connie NG at the main desk was most helpful. She always had a smile and eager for any questions I had, and gave very accurate information. <hl> Their location is superb, being close to attractions and within walking distance. <hl> I can't say one thing negative about my stay. I definitely would stay there again.

Overall, this is the nicest hotel I have ever stayed in. The hotel was extremely clean. The beds were so comfortable, unlike other hotels. The mattress is one I would buy for my own personal use. The hotel staff was very courteous and helpful. Connie NG at the main desk was most helpful. She always had a smile and eager for any questions I had, and gave very accurate information. Their location is superb, <hl> being close to attractions <hl> and within walking distance. I can't say one thing negative about my stay. I definitely would stay there again.


Question: Is the hotel in a good spot?

The Rex was the perfect location for our first stay in Frisco. It's just off Union Square and half a block from a trolley car stop. Henry on the front desk was very friendly and had us checked in very quickly, which is great when you have serious jet lag! Our room was quite small but nicely decorated, clean and well appointed. The CD player was loaded with a couple of jazz CDs, in keeping with the theme of the hotel and the mini bar was very well stocked. Our room did not have a view but we were not in San Francisco to sit in our hotel room looking at the view, there's too much else to do! Every night there is a complementary glassof house wine in the bar and on the weekends the atmosphere is quite buzzy. The concierge and the lady behind the bar were very helpful with dinner recommendations and directions. Around the corner from the hotel, "Sears" on Union is a great option for breakfast, but get there before 8.30am to avoid the queue! The Rex is a great base to explore the city from.

Answer: The Rex was the perfect location

<hl> The Rex was the perfect location for our first stay in Frisco. <hl> It's just off Union Square and half a block from a trolley car stop. Henry on the front desk was very friendly and had us checked in very quickly, which is great when you have serious jet lag! Our room was quite small but nicely decorated, clean and well appointed. The CD player was loaded with a couple of jazz CDs, in keeping with the theme of the hotel and the mini bar was very well stocked. Our room did not have a view but we were not in San Francisco to sit in our hotel room looking at the view, there's too much else to do! Every night there is a complementary glassof house wine in the bar and on the weekends the atmosphere is quite buzzy. The concierge and the lady behind the bar were very helpful with dinner recommendations and directions. Around the corner from the hotel, "Sears" on Union is a great option for breakfast, but get there before 8.30am to avoid the queue! The Rex is a great base to explore the city from.

<hl> The Rex was the perfect location <hl> for our first stay in Frisco. It's just off Union Square and half a block from a trolley car stop. Henry on the front desk was very friendly and had us checked in very quickly, which is great when you have serious jet lag! Our room was quite small but nicely decorated, clean and well appointed. The CD player was loaded with a couple of jazz CDs, in keeping with the theme of the hotel and the mini bar was very well stocked. Our room did not have a view but we were not in San Francisco to sit in our hotel room looking at the view, there's too much else to do! Every night there is a complementary glassof house wine in the bar and on the weekends the atmosphere is quite buzzy. The concierge and the lady behind the bar were very helpful with dinner recommendations and directions. Around the corner from the hotel, "Sears" on Union is a great option for breakfast, but get there before 8.30am to avoid the queue! The Rex is a great base to explore the city from.


Question: How has the food service been?

We recently stayed at the Phoenix Hotel and enjoyed the property very much. It's in a grittier part of town but that did not bother us. We enjoyed some great food and evenings out in the Tenderloin. It was a little louder at night, but I had earplugs! If you're looking for quiet, this isn't the place for you.The hotel itself was clean, very funky, and the staff were very attentive and helpful. The Bambuddha Lounge is great, and the food is good.Overall, if you're looking for a nice hotel out of the tourist trap of Union Square, then this is the place for you.

Answer: the staff were very attentive and helpful

We recently stayed at the Phoenix Hotel and enjoyed the property very much. It's in a grittier part of town but that did not bother us. We enjoyed some great food and evenings out in the Tenderloin. It was a little louder at night, but I had earplugs! If you're looking for quiet, this isn't the place for you. <hl> The hotel itself was clean, very funky, and the staff were very attentive and helpful . <hl> The Bambuddha Lounge is great, and the food is good. Overall, if you're looking for a nice hotel out of the tourist trap of Union Square, then this is the place for you.

We recently stayed at the Phoenix Hotel and enjoyed the property very much. It's in a grittier part of town but that did not bother us. We enjoyed some great food and evenings out in the Tenderloin. It was a little louder at night, but I had earplugs! If you're looking for quiet, this isn't the place for you.The hotel itself was clean, very funky, and <hl> the staff were very attentive and helpful <hl>. The Bambuddha Lounge is great, and the food is good.Overall, if you're looking for a nice hotel out of the tourist trap of Union Square, then this is the place for you.

The hotel itself was clean, very funky, and <hl> the staff were very attentive and helpful <hl> .


Question: How was the treatment of the staff?

The is a lovely hotel with a delightful and incredibly helpful staff, good food, freshly brewed coffee in the morning and windows that open! Very close to SF's financial district, Union Square, a nice health club, restaurants, etc.

Answer: The is a lovely hotel with a delightful and incredibly helpful staff

<hl> The is a lovely hotel with a delightful and incredibly helpful staff , good food, freshly brewed coffee in the morning and windows that open! <hl> Very close to SF's financial district, Union Square, a nice health club, restaurants, etc.

<hl> The is a lovely hotel with a delightful and incredibly helpful staff <hl>, good food, freshly brewed coffee in the morning and windows that open! Very close to SF's financial district, Union Square, a nice health club, restaurants, etc.

<hl> The is a lovely hotel with a delightful and incredibly helpful staff <hl> , good food, freshly brewed coffee in the morning and windows that open!


Question: Is staff helpful?

We had a wonderful time at the J.W. Marriott. The staff was top rate, very attentive. For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant.

Answer: The staff was top rate

We had a wonderful time at the J.W. Marriott. <hl> The staff was top rate , very attentive. <hl> For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant.

We had a wonderful time at the J.W. Marriott. <hl> The staff was top rate <hl>, very attentive. For e.g., when we checked in, the computer showed our room was not ready but the staff went to the room personally to check on it and found that it was ready, saving us the wait. I asked for extra hangers for the closet and they were delivered in a matter of minutes. The hotel is in a nice location, and has great amenities inc. their concierge room. We stayed in a room not yet renovated, but still very clean and pleasant.

<hl> The staff was top rate <hl> , very attentive.


Question: What is the quality of service?

My husband and I stayed at the Mandarin Oriental for one night in the Mandarin King Bay room in SF. The rooms are nicely and elegantly decorated, and the windows are large and plentiful with good views of the city. I was dissapointed; however, that we did not recieve a room with views of the Golden Gate. I suppose I had to request this seperately. Anyway, the bed was big and comfy. Great pillows; I slept very well. The bathroom was my favorite. It had a large, deep tub overlooking the city. However, the tub is only big enough to fit one person at a time. The service was good; they were very attentive. Although I must warn you, you will get outrageously charged for everything you do. We wanted to eat at an Indian resturant, so we called the front desk and asked them directions to a nearby Indian place. They were very nice, and even printed out directions for us. However, when we checked-out, we saw that we had been charged $6.00 just for having someone tell us where to eat at. We also had room-service ordered. It was $80 for two entrees and an appetizer. Normally that wouldn't bother me if the food was good, but it was not. In fact, I couldn't even eat most of it because it was so gross. I had the pan-seared seabass. It was way over-cooked and was placed ontop of bland mashed potatoes and prego spaghetti sauce. We also had breakfast ordered the next morning. Breakfast was better, but it was still ridiculously expensive. $50 for two breakfast entrees. A glass of orange juice is $6.00! For a hotel that is so high-class, I was not expecting to pay such outrageous prices for something I could get elsewhere for much, much less. Also, everyone expetcs to be tipped. This gets tiring after a while. Oh, I should mention that in the morning we stopped by MO bar to get a water and a coke. The waiter brought out what I thought was complimentary biscottis along with our drinks because we did not request them. If I knew that we would be paying $9.00 for a water and a coke, there is no way we would have stopped at the bar. Overall, the hotel is beautiful and the service is good, but you will pay for it; and you will pay BIG. I will not stay here again. There are other high-class hotels that don't rape every cent out of you.

Answer: The service was good

My husband and I stayed at the Mandarin Oriental for one night in the Mandarin King Bay room in SF. The rooms are nicely and elegantly decorated, and the windows are large and plentiful with good views of the city. I was dissapointed; however, that we did not recieve a room with views of the Golden Gate. I suppose I had to request this seperately. Anyway, the bed was big and comfy. Great pillows; I slept very well. The bathroom was my favorite. It had a large, deep tub overlooking the city. However, the tub is only big enough to fit one person at a time. <hl> The service was good ; they were very attentive. <hl> Although I must warn you, you will get outrageously charged for everything you do. We wanted to eat at an Indian resturant, so we called the front desk and asked them directions to a nearby Indian place. They were very nice, and even printed out directions for us. However, when we checked-out, we saw that we had been charged $6.00 just for having someone tell us where to eat at. We also had room-service ordered. It was $80 for two entrees and an appetizer. Normally that wouldn't bother me if the food was good, but it was not. In fact, I couldn't even eat most of it because it was so gross. I had the pan-seared seabass. It was way over-cooked and was placed ontop of bland mashed potatoes and prego spaghetti sauce. We also had breakfast ordered the next morning. Breakfast was better, but it was still ridiculously expensive. $50 for two breakfast entrees. A glass of orange juice is $6.00! For a hotel that is so high-class, I was not expecting to pay such outrageous prices for something I could get elsewhere for much, much less. Also, everyone expetcs to be tipped. This gets tiring after a while. Oh, I should mention that in the morning we stopped by MO bar to get a water and a coke. The waiter brought out what I thought was complimentary biscottis along with our drinks because we did not request them. If I knew that we would be paying $9.00 for a water and a coke, there is no way we would have stopped at the bar. Overall, the hotel is beautiful and the service is good, but you will pay for it; and you will pay BIG. I will not stay here again. There are other high-class hotels that don't rape every cent out of you.

My husband and I stayed at the Mandarin Oriental for one night in the Mandarin King Bay room in SF. The rooms are nicely and elegantly decorated, and the windows are large and plentiful with good views of the city. I was dissapointed; however, that we did not recieve a room with views of the Golden Gate. I suppose I had to request this seperately. Anyway, the bed was big and comfy. Great pillows; I slept very well. The bathroom was my favorite. It had a large, deep tub overlooking the city. However, the tub is only big enough to fit one person at a time. <hl> The service was good <hl>; they were very attentive. Although I must warn you, you will get outrageously charged for everything you do. We wanted to eat at an Indian resturant, so we called the front desk and asked them directions to a nearby Indian place. They were very nice, and even printed out directions for us. However, when we checked-out, we saw that we had been charged $6.00 just for having someone tell us where to eat at. We also had room-service ordered. It was $80 for two entrees and an appetizer. Normally that wouldn't bother me if the food was good, but it was not. In fact, I couldn't even eat most of it because it was so gross. I had the pan-seared seabass. It was way over-cooked and was placed ontop of bland mashed potatoes and prego spaghetti sauce. We also had breakfast ordered the next morning. Breakfast was better, but it was still ridiculously expensive. $50 for two breakfast entrees. A glass of orange juice is $6.00! For a hotel that is so high-class, I was not expecting to pay such outrageous prices for something I could get elsewhere for much, much less. Also, everyone expetcs to be tipped. This gets tiring after a while. Oh, I should mention that in the morning we stopped by MO bar to get a water and a coke. The waiter brought out what I thought was complimentary biscottis along with our drinks because we did not request them. If I knew that we would be paying $9.00 for a water and a coke, there is no way we would have stopped at the bar. Overall, the hotel is beautiful and the service is good, but you will pay for it; and you will pay BIG. I will not stay here again. There are other high-class hotels that don't rape every cent out of you.

<hl> The service was good <hl> ; they were very attentive.


Question: Was the service optimal?

We stayed with the Serrano from the 2nd to the 5th July in a King Deluxe room which my husband booked through Kimpton for USD$97 a night plus taxes. We had been travelling for nearly 4 weeks and as this was our last 3 nights before flying home so we needed to return our rental car before 10am on the 2nd. When we arrived at the Serrano we knew we were too early for check-in but were going to ask if they could store our luggage until we were able to do so. The staff were wonderful from the beginning - because there was a room that was ready they allowed us to check in straight away which meant that we could explore San Francisco after having freshened up first. Our room was charming, well appointed and spotlessly clean. We were on the 15th floor so, although we like to open our window, it was obvious why we couldn't.All of the staff were very friendly and never failed to greet us when we were coming or going. The coffee in the lobby in the morning was great as was the glass of wine in the evening. On our last day our flight was that night so when we checked out it was no bother to store our luggage and arrange for a shuttle to the airport. We walked to the nearby Westfield Shopping Centre where we went to a movie, had lunch and did some last minute shopping before going back to the hotel where we played a few games, had a wine and then caught the shuttle to the airport.All in all our three days in San Francisco were very enjoyable and memorable, thanks largely to the professional staff and comfortable charm of the Hotel Serrano.

Answer: The staff were wonderful from the beginning -

We stayed with the Serrano from the 2nd to the 5th July in a King Deluxe room which my husband booked through Kimpton for USD$97 a night plus taxes. We had been travelling for nearly 4 weeks and as this was our last 3 nights before flying home so we needed to return our rental car before 10am on the 2nd. When we arrived at the Serrano we knew we were too early for check-in but were going to ask if they could store our luggage until we were able to do so. <hl> The staff were wonderful from the beginning - because there was a room that was ready they allowed us to check in straight away which meant that we could explore San Francisco after having freshened up first. <hl> Our room was charming, well appointed and spotlessly clean. We were on the 15th floor so, although we like to open our window, it was obvious why we couldn't. All of the staff were very friendly and never failed to greet us when we were coming or going. The coffee in the lobby in the morning was great as was the glass of wine in the evening. On our last day our flight was that night so when we checked out it was no bother to store our luggage and arrange for a shuttle to the airport. We walked to the nearby Westfield Shopping Centre where we went to a movie, had lunch and did some last minute shopping before going back to the hotel where we played a few games, had a wine and then caught the shuttle to the airport. All in all our three days in San Francisco were very enjoyable and memorable, thanks largely to the professional staff and comfortable charm of the Hotel Serrano.

We stayed with the Serrano from the 2nd to the 5th July in a King Deluxe room which my husband booked through Kimpton for USD$97 a night plus taxes. We had been travelling for nearly 4 weeks and as this was our last 3 nights before flying home so we needed to return our rental car before 10am on the 2nd. When we arrived at the Serrano we knew we were too early for check-in but were going to ask if they could store our luggage until we were able to do so. <hl> The staff were wonderful from the beginning - <hl> because there was a room that was ready they allowed us to check in straight away which meant that we could explore San Francisco after having freshened up first. Our room was charming, well appointed and spotlessly clean. We were on the 15th floor so, although we like to open our window, it was obvious why we couldn't.All of the staff were very friendly and never failed to greet us when we were coming or going. The coffee in the lobby in the morning was great as was the glass of wine in the evening. On our last day our flight was that night so when we checked out it was no bother to store our luggage and arrange for a shuttle to the airport. We walked to the nearby Westfield Shopping Centre where we went to a movie, had lunch and did some last minute shopping before going back to the hotel where we played a few games, had a wine and then caught the shuttle to the airport.All in all our three days in San Francisco were very enjoyable and memorable, thanks largely to the professional staff and comfortable charm of the Hotel Serrano.


Question: Do you make a fabulous staff?

We stayed at the Hotel Drisco for 4 nights in late June 2008 as part of a 2 week tour of New York, San Francisco & Vegas. It was without doubt one of the finest hotels we've ever stayed at - it is located in a beautiful neighbourhood surrounded by amazing houses that would put Beverley Hills to shame !The hotel itself is a boutique style and this works wonderfully in it's favour - far too many chain hotels treat you as a number. At the Drisco the personal touch offered by the staff made us feel at home from the moment we walked through the door.A special mention must go to Bob, the concierge and general San Francisco expert, who greeted us like long lost friends and gave us a guided tour of the amenities of the hotel when we arrived. He was excellent in recommending restaurants, and also suggested suitable walks of the local area to ensure we got the very best out of our stay.The rooms were very nice and were very luxuriously furnished (we wanted to bring the extremely comfortable bed back to the UK with us!!)Location wise you are about a 10 minute walk from Fillmore street where there are lots of nice places to eat and drink as well as some unusual but interesting shops. A little bit further along is the California street cable car stop where you can easily get around the city (it's also cool hanging onto the side of the cable cars and surfing the streets of San Francisco !!)Back to the hotel.... There is a lovely sitting room where complimentary fresh tea and coffee is available throughout the day and night and offers a nice informal environment in which to chat to some of your fellow guests (hello to the Floridatravellers!)The hotel also offers a complimentary wine reception each evening - although sadly, we didn't get the opportunity to sample this as we were so busy out exploring the sights of San Francisco!!In summary a great hotel, in a lovely location with staff that will really go the extra mile to make everything perfect !! We will definitely be returning.

Answer: staff made us feel at home from the moment we walked through the door

We stayed at the Hotel Drisco for 4 nights in late June 2008 as part of a 2 week tour of New York, San Francisco & Vegas. It was without doubt one of the finest hotels we've ever stayed at - it is located in a beautiful neighbourhood surrounded by amazing houses that would put Beverley Hills to shame ! The hotel itself is a boutique style and this works wonderfully in it's favour - far too many chain hotels treat you as a number. <hl> At the Drisco the personal touch offered by the staff made us feel at home from the moment we walked through the door .A <hl> special mention must go to Bob, the concierge and general San Francisco expert, who greeted us like long lost friends and gave us a guided tour of the amenities of the hotel when we arrived. He was excellent in recommending restaurants, and also suggested suitable walks of the local area to ensure we got the very best out of our stay. The rooms were very nice and were very luxuriously furnished (we wanted to bring the extremely comfortable bed back to the UK with us!!)Location wise you are about a 10 minute walk from Fillmore street where there are lots of nice places to eat and drink as well as some unusual but interesting shops. A little bit further along is the California street cable car stop where you can easily get around the city (it's also cool hanging onto the side of the cable cars and surfing the streets of San Francisco !!) Back to the hotel.... There is a lovely sitting room where complimentary fresh tea and coffee is available throughout the day and night and offers a nice informal environment in which to chat to some of your fellow guests (hello to the Floridatravellers!)The hotel also offers a complimentary wine reception each evening - although sadly, we didn't get the opportunity to sample this as we were so busy out exploring the sights of San Francisco!!In summary a great hotel, in a lovely location with staff that will really go the extra mile to make everything perfect !! We will definitely be returning.

We stayed at the Hotel Drisco for 4 nights in late June 2008 as part of a 2 week tour of New York, San Francisco & Vegas. It was without doubt one of the finest hotels we've ever stayed at - it is located in a beautiful neighbourhood surrounded by amazing houses that would put Beverley Hills to shame !The hotel itself is a boutique style and this works wonderfully in it's favour - far too many chain hotels treat you as a number. At the Drisco the personal touch offered by the <hl> staff made us feel at home from the moment we walked through the door <hl>.A special mention must go to Bob, the concierge and general San Francisco expert, who greeted us like long lost friends and gave us a guided tour of the amenities of the hotel when we arrived. He was excellent in recommending restaurants, and also suggested suitable walks of the local area to ensure we got the very best out of our stay.The rooms were very nice and were very luxuriously furnished (we wanted to bring the extremely comfortable bed back to the UK with us!!)Location wise you are about a 10 minute walk from Fillmore street where there are lots of nice places to eat and drink as well as some unusual but interesting shops. A little bit further along is the California street cable car stop where you can easily get around the city (it's also cool hanging onto the side of the cable cars and surfing the streets of San Francisco !!)Back to the hotel.... There is a lovely sitting room where complimentary fresh tea and coffee is available throughout the day and night and offers a nice informal environment in which to chat to some of your fellow guests (hello to the Floridatravellers!)The hotel also offers a complimentary wine reception each evening - although sadly, we didn't get the opportunity to sample this as we were so busy out exploring the sights of San Francisco!!In summary a great hotel, in a lovely location with staff that will really go the extra mile to make everything perfect !! We will definitely be returning.

At the Drisco the personal touch offered by the <hl> staff made us feel at home from the moment we walked through the door <hl> .A


Question: Does this hotel have a good city view?

My stay at the Hotel Adagio provided me with the opportunity to experience the best of San Francisco. Within short walking distance to Union Square, excellent dining, shopping and theatre Hotel Adagio is a wonderful retreat. It's spacious rooms, wonderful views, hip decor and professional, friendly service make it hard to leave. The atmosphere at Cortez, Adagio's restaurant is fabulous and the food even better. I look forward to my next visit!

Answer: wonderful views

My stay at the Hotel Adagio provided me with the opportunity to experience the best of San Francisco. Within short walking distance to Union Square, excellent dining, shopping and theatre Hotel Adagio is a wonderful retreat. <hl> It's spacious rooms, wonderful views , hip decor and professional, friendly service make it hard to leave. <hl> The atmosphere at Cortez, Adagio's restaurant is fabulous and the food even better. I look forward to my next visit!

My stay at the Hotel Adagio provided me with the opportunity to experience the best of San Francisco. Within short walking distance to Union Square, excellent dining, shopping and theatre Hotel Adagio is a wonderful retreat. It's spacious rooms, <hl> wonderful views <hl>, hip decor and professional, friendly service make it hard to leave. The atmosphere at Cortez, Adagio's restaurant is fabulous and the food even better. I look forward to my next visit!

It's spacious rooms, <hl> wonderful views <hl> , hip decor and professional, friendly service make it hard to leave.


Question: How was the staff like?

Being a loyal marriott customer, I was disappointed with our visit. First the good; great bed/mattress; slept wonderfully every night! The concierge, simply excellent - offered a lot of great activities and great advice on dining. The not so good; fitness center was too crowded; 3 of 5 days I visited there were not enough machines and temperature very hot inside. This is a very busy hotel and can get quite loud. The lobby was like grand central station at times. Some of the "guests" were rude. The staff at Marriott, as always very professional. The week we visited there was a convention; perhaps that was the issue...? Picked up the room for about $100 per night due to expedia special...if I paid the standard $200-$250; I would have been very upset!

Answer: The staff at Marriott, as always very professional

Being a loyal marriott customer, I was disappointed with our visit. First the good; great bed/mattress ; slept wonderfully every night! The concierge, simply excellent - offered a lot of great activities and great advice on dining. The not so good; fitness center was too crowded; 3 of 5 days I visited there were not enough machines and temperature very hot inside. This is a very busy hotel and can get quite loud. The lobby was like grand central station at times. Some of the "guests" were rude. <hl> The staff at Marriott, as always very professional . <hl> The week we visited there was a convention; perhaps that was the issue...? Picked up the room for about $100 per night due to expedia special...if I paid the standard $200-$250; I would have been very upset!

Being a loyal marriott customer, I was disappointed with our visit. First the good; great bed/mattress; slept wonderfully every night! The concierge, simply excellent - offered a lot of great activities and great advice on dining. The not so good; fitness center was too crowded; 3 of 5 days I visited there were not enough machines and temperature very hot inside. This is a very busy hotel and can get quite loud. The lobby was like grand central station at times. Some of the "guests" were rude. <hl> The staff at Marriott, as always very professional <hl>. The week we visited there was a convention; perhaps that was the issue...? Picked up the room for about $100 per night due to expedia special...if I paid the standard $200-$250; I would have been very upset!

<hl> The staff at Marriott, as always very professional <hl> .


Question: How is parking?

$40.00 a night; not the room - parking rate per night.Got a room with no view at the end of the hall way, nasty smell like very old, damp room. Front desk clark was not friendly, when raised concern about parking rate, he compared that with NYC parking. The parking rate is ridiculously high; $40 a night!!!!!!!!!!! Not a safe area - lots of strangers asked for changes while I was walking around the block. I Will never stay at this hotel again.

Answer: The parking rate is ridiculously high

$40.00 a night; not the room - parking rate per night. Got a room with no view at the end of the hall way, nasty smell like very old, damp room. Front desk clark was not friendly, when raised concern about parking rate, he compared that with NYC parking. <hl> The parking rate is ridiculously high ; $40 a night!!!!!!!!!!! <hl> Not a safe area - lots of strangers asked for changes while I was walking around the block. I Will never stay at this hotel again.

$40.00 a night; not the room - parking rate per night.Got a room with no view at the end of the hall way, nasty smell like very old, damp room. Front desk clark was not friendly, when raised concern about parking rate, he compared that with NYC parking. <hl> The parking rate is ridiculously high <hl>; $40 a night!!!!!!!!!!! Not a safe area - lots of strangers asked for changes while I was walking around the block. I Will never stay at this hotel again.

<hl> The parking rate is ridiculously high <hl> ; $40 a night!!!!!!!!!!!


Question: How is the bed?

After much research we stayed at the Grand Hyatt for nine days, from April 6th. We picked this hotel based upon its location and because we had heard the Westin St. Francis (also in Union Square) was a bit run down.We booked a Regency club room.ROOM: We booked a room in the Regency club which are floors 32 and above. I requested a North facing room because these rooms have heavenly views of the San Francisco Bay, Alcatraz and Coit tower. We had booked three rooms, and no one received a North-facing room. On the second night we all obtained North facing rooms, however these were all on lower levels (i.e. floor 27 and lower). This wasn't a problem for us, as we still had Regency club access and were still high enough to have a lovely view. The rooms were average at best. Nothing that special, except that the beds were fantastic. Small TV in bathroom was a nice perk.REGENCY CLUB: If you have the extra $$$, by all means upgrade to the Regency club. There is breakfast every morning (i.e. croissants, bagels, cereal, TONS of fresh fruit, cheese, ham, juice, coffee etc) and a cocktail hour from 4-7 pm which includes hot appetizers, dips, sodas (wine/spirits $4.00/each). But the real reason to join the regency club is: the view fantastic overlooking Coit Tower, the Bay. Who wouldn't want to wake up to this every morning?! The Regency club is on the 32nd floor.LOCATION: You cannot beat the location of this hotel. This is reason enough to stay here.GYM: Not bad, but small. Three treadmills makes for a bit of a squeeze in the a.m. for a run.GRANDVIEWS RESTAURANT: Located on the the top floor (36) this restaurant had good food and great service. The views were excellent, similar to Regency club views except they also have views facing the West. Open for breakfast too.Skip the rest as it does not pertain to the Hotel per se:RESTAURANTS:Gary Danko: Booked two months in advance to get a table for four. Service was great but food wasn't as spectacular as one would expect. Postrio: Wolfgang Puck's restuarant. Fantastic food. Try to get there if you can.Alioto's: On Fisherman's wharf. Request a table with a view of the bay. Seafood is excellent despite that the place looks like a bit of a tourist trap.The Slanted Door: Please, if you love Vietnamese foods, please go here! The Imperial Rolls were amazing. Located in the Ferry Building. Nice views of the Bay Bridge. Very crowded, very noisy. Horizon's: (Saulsalito) lovely views of the Bay, great food. Please email me with questions.

Answer: the Westin

After much research we stayed at the Grand Hyatt for nine days, from April 6th. <hl> We picked this hotel based upon its location and because we had heard the Westin St. Francis (also in Union Square) was a bit run down. <hl> We booked a Regency club room. ROOM: We booked a room in the Regency club which are floors 32 and above. I requested a North facing room because these rooms have heavenly views of the San Francisco Bay, Alcatraz and Coit tower. We had booked three rooms, and no one received a North-facing room. On the second night we all obtained North facing rooms, however these were all on lower levels (i.e. floor 27 and lower). This wasn't a problem for us, as we still had Regency club access and were still high enough to have a lovely view. The rooms were average at best. Nothing that special, except that the beds were fantastic. Small TV in bathroom was a nice perk. REGENCY CLUB: If you have the extra $$$, by all means upgrade to the Regency club. There is breakfast every morning (i.e. croissants, bagels, cereal, TONS of fresh fruit, cheese, ham, juice, coffee etc) and a cocktail hour from 4-7 pm which includes hot appetizers, dips, sodas (wine/spirits $4.00/each). But the real reason to join the regency club is: the view fantastic overlooking Coit Tower, the Bay. Who wouldn't want to wake up to this every morning?! The Regency club is on the 32nd floor. LOCATION: You cannot beat the location of this hotel. This is reason enough to stay here. GYM: Not bad, but small. Three treadmills makes for a bit of a squeeze in the a.m. for a run. GRANDVIEWS RESTAURANT: Located on the the top floor (36) this restaurant had good food and great service. The views were excellent, similar to Regency club views except they also have views facing the West. Open for breakfast too. Skip the rest as it does not pertain to the Hotel per se:RESTAURANTS:Gary Danko: Booked two months in advance to get a table for four. Service was great but food wasn't as spectacular as one would expect. Postrio: Wolfgang Puck's restuarant. Fantastic food. Try to get there if you can. Alioto's: On Fisherman's wharf. Request a table with a view of the bay. Seafood is excellent despite that the place looks like a bit of a tourist trap. The Slanted Door: Please, if you love Vietnamese foods, please go here! The Imperial Rolls were amazing. Located in the Ferry Building. Nice views of the Bay Bridge. Very crowded, very noisy. Horizon's: (Saulsalito) lovely views of the Bay, great food. Please email me with questions.

After much research we stayed at the Grand Hyatt for nine days, from April 6th. We picked this hotel based upon its location and because we had heard <hl> the Westin <hl> St. Francis (also in Union Square) was a bit run down.We booked a Regency club room.ROOM: We booked a room in the Regency club which are floors 32 and above. I requested a North facing room because these rooms have heavenly views of the San Francisco Bay, Alcatraz and Coit tower. We had booked three rooms, and no one received a North-facing room. On the second night we all obtained North facing rooms, however these were all on lower levels (i.e. floor 27 and lower). This wasn't a problem for us, as we still had Regency club access and were still high enough to have a lovely view. The rooms were average at best. Nothing that special, except that the beds were fantastic. Small TV in bathroom was a nice perk.REGENCY CLUB: If you have the extra $$$, by all means upgrade to the Regency club. There is breakfast every morning (i.e. croissants, bagels, cereal, TONS of fresh fruit, cheese, ham, juice, coffee etc) and a cocktail hour from 4-7 pm which includes hot appetizers, dips, sodas (wine/spirits $4.00/each). But the real reason to join the regency club is: the view fantastic overlooking Coit Tower, the Bay. Who wouldn't want to wake up to this every morning?! The Regency club is on the 32nd floor.LOCATION: You cannot beat the location of this hotel. This is reason enough to stay here.GYM: Not bad, but small. Three treadmills makes for a bit of a squeeze in the a.m. for a run.GRANDVIEWS RESTAURANT: Located on the the top floor (36) this restaurant had good food and great service. The views were excellent, similar to Regency club views except they also have views facing the West. Open for breakfast too.Skip the rest as it does not pertain to the Hotel per se:RESTAURANTS:Gary Danko: Booked two months in advance to get a table for four. Service was great but food wasn't as spectacular as one would expect. Postrio: Wolfgang Puck's restuarant. Fantastic food. Try to get there if you can.Alioto's: On Fisherman's wharf. Request a table with a view of the bay. Seafood is excellent despite that the place looks like a bit of a tourist trap.The Slanted Door: Please, if you love Vietnamese foods, please go here! The Imperial Rolls were amazing. Located in the Ferry Building. Nice views of the Bay Bridge. Very crowded, very noisy. Horizon's: (Saulsalito) lovely views of the Bay, great food. Please email me with questions.


Question: What do you think about the view?

My boyfriend and I stayed at the Nikko July 4 - July 8. The price on Expedia was a better deal than what the hotel's website was directly offering so I called Nikko and they matched it. Upon arriving we checked in and were immediately helped by the very friendly staff. No lines and it took only a few minutes.Our room was 1523 and yes the room was kind of small but we were never in the room so it didn't matter. The bed was VERY comfortable and the flat screen tv was an added bonus. We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran. The bathroom is on the old side but served it's purpose fine. The only issue we ever had is that they didn't clean our room one day. We even called twice during the day and asked them to come clean it and when we arrived back to our room at 11pm it still hadn't been cleaned. But other than that, no problems.The location is absolutely perfect. Very easy to get to the cable cars and shopping. Taxis are always lined up on the street between the Nikko and the Hilton. We had drinks at Farleys across from Starbucks and First Crush which is on OFarrell and Cyril. Very dark and romantic and very nice service. We sat at the bar and saw a couple get engaged behind us. We never made it to Anzu although we heard it was great. Starbucks every morning and there is always a line but it goes very fast. Check out was very easy b/c we had no problem with our bill and could just check out through the tv. Overall, great stay!

Answer: We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran

My boyfriend and I stayed at the Nikko July 4 - July 8. The price on Expedia was a better deal than what the hotel's website was directly offering so I called Nikko and they matched it. Upon arriving we checked in and were immediately helped by the very friendly staff. No lines and it took only a few minutes. Our room was 1523 and yes the room was kind of small but we were never in the room so it didn't matter. The bed was VERY comfortable and the flat screen tv was an added bonus. <hl> We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran . <hl> The bathroom is on the old side but served it's purpose fine. The only issue we ever had is that they didn't clean our room one day. We even called twice during the day and asked them to come clean it and when we arrived back to our room at 11pm it still hadn't been cleaned. But other than that, no problems. The location is absolutely perfect. Very easy to get to the cable cars and shopping. Taxis are always lined up on the street between the Nikko and the Hilton. We had drinks at Farleys across from Starbucks and First Crush which is on OFarrell and Cyril. Very dark and romantic and very nice service. We sat at the bar and saw a couple get engaged behind us. We never made it to Anzu although we heard it was great. Starbucks every morning and there is always a line but it goes very fast. Check out was very easy b/c we had no problem with our bill and could just check out through the tv. Overall, great stay!

My boyfriend and I stayed at the Nikko July 4 - July 8. The price on Expedia was a better deal than what the hotel's website was directly offering so I called Nikko and they matched it. Upon arriving we checked in and were immediately helped by the very friendly staff. No lines and it took only a few minutes.Our room was 1523 and yes the room was kind of small but we were never in the room so it didn't matter. The bed was VERY comfortable and the flat screen tv was an added bonus. <hl> We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran <hl>. The bathroom is on the old side but served it's purpose fine. The only issue we ever had is that they didn't clean our room one day. We even called twice during the day and asked them to come clean it and when we arrived back to our room at 11pm it still hadn't been cleaned. But other than that, no problems.The location is absolutely perfect. Very easy to get to the cable cars and shopping. Taxis are always lined up on the street between the Nikko and the Hilton. We had drinks at Farleys across from Starbucks and First Crush which is on OFarrell and Cyril. Very dark and romantic and very nice service. We sat at the bar and saw a couple get engaged behind us. We never made it to Anzu although we heard it was great. Starbucks every morning and there is always a line but it goes very fast. Check out was very easy b/c we had no problem with our bill and could just check out through the tv. Overall, great stay!

<hl> We didn't have a spectacular view but a hotel room isn't the reason we decided to come to San Fran <hl> .


Question: What room has a lovely view?

I have to admit that the location and view was perfect. But the overall experience was not. We made two reservations with them. One for a friday and saturday check-in but found out that we could make it over on thursday so we called to extend our stay or to get an earlier stay. Not only did they price us double the price we orginally got but also did understand the connection of having already booked a room for the next two nights. So instead I called priceline and booked a room for a much lower price. I have to admit I rather deal with priceline than direct service with Hyatt. Which says alot about Hyatt's overall customer service. But the bummer or reason for this low review is that after we left on Sunday they charged two charges on a debt card that was only used for the bar. This debt card was not used to hold the rooms nor were they given to the front desk. We called to ask about the charges and they say they could not help us. Only the accounting department could help. We asked them how was it possible not to be able to tell us what the charges were for. The lady on the line say its because they we a high end hotel therefore other departments took care of such things. Told us the accounting department will call us. They did not after two days! Only to reverse the charges 3 days later without a call or notice. I think this has to be the worst customer service I ever recieved from a hotel Econolodge even has better service. They charge for everything! No free internet/no free business center/ 45 dollars per day for parking. For 150 dollars a night you would think at least the internet was free.

Answer: view was perfect

<hl> I have to admit that the location and view was perfect . <hl> But the overall experience was not. We made two reservations with them. One for a friday and saturday check-in but found out that we could make it over on thursday so we called to extend our stay or to get an earlier stay. Not only did they price us double the price we orginally got but also did understand the connection of having already booked a room for the next two nights. So instead I called priceline and booked a room for a much lower price. I have to admit I rather deal with priceline than direct service with Hyatt. Which says alot about Hyatt's overall customer service. But the bummer or reason for this low review is that after we left on Sunday they charged two charges on a debt card that was only used for the bar. This debt card was not used to hold the rooms nor were they given to the front desk. We called to ask about the charges and they say they could not help us. Only the accounting department could help. We asked them how was it possible not to be able to tell us what the charges were for. The lady on the line say its because they we a high end hotel therefore other departments took care of such things. Told us the accounting department will call us. They did not after two days! Only to reverse the charges 3 days later without a call or notice. I think this has to be the worst customer service I ever recieved from a hotel Econolodge even has better service. They charge for everything! No free internet/no free business center/ 45 dollars per day for parking. For 150 dollars a night you would think at least the internet was free.

I have to admit that the location and <hl> view was perfect <hl>. But the overall experience was not. We made two reservations with them. One for a friday and saturday check-in but found out that we could make it over on thursday so we called to extend our stay or to get an earlier stay. Not only did they price us double the price we orginally got but also did understand the connection of having already booked a room for the next two nights. So instead I called priceline and booked a room for a much lower price. I have to admit I rather deal with priceline than direct service with Hyatt. Which says alot about Hyatt's overall customer service. But the bummer or reason for this low review is that after we left on Sunday they charged two charges on a debt card that was only used for the bar. This debt card was not used to hold the rooms nor were they given to the front desk. We called to ask about the charges and they say they could not help us. Only the accounting department could help. We asked them how was it possible not to be able to tell us what the charges were for. The lady on the line say its because they we a high end hotel therefore other departments took care of such things. Told us the accounting department will call us. They did not after two days! Only to reverse the charges 3 days later without a call or notice. I think this has to be the worst customer service I ever recieved from a hotel Econolodge even has better service. They charge for everything! No free internet/no free business center/ 45 dollars per day for parking. For 150 dollars a night you would think at least the internet was free.

I have to admit that the location and <hl> view was perfect <hl> .


Question: How is the bed?

Used Priceline to find this hotel. The hotel stay was mostly filled with problems. The elevator kept getting stuck on the 7th floor. Had two key cards and only one would work. Was given new key cards every day. The bed was awful. Would have been better to sleep on the ground. Location is nice, but you have to be physically fit to hike up to this hotel. I would not recommend this hotel.

Answer: The bed was awful

The bed was awful .

Used Priceline to find this hotel. The hotel stay was mostly filled with problems. The elevator kept getting stuck on the 7th floor. Had two key cards and only one would work. Was given new key cards every day. <hl> The bed was awful . <hl> Would have been better to sleep on the ground. Location is nice, but you have to be physically fit to hike up to this hotel. I would not recommend this hotel.

Used Priceline to find this hotel. The hotel stay was mostly filled with problems. The elevator kept getting stuck on the 7th floor. Had two key cards and only one would work. Was given new key cards every day. <hl> The bed was awful <hl>. Would have been better to sleep on the ground. Location is nice, but you have to be physically fit to hike up to this hotel. I would not recommend this hotel.


Question: How is the bathroom?

I'm a local to the SF Bay area and have stayed here twice, both when family has come to visit and wanted to stay at a fancy hotel in the city proper. I've been in other upscale hotels (Mandarin Oriental, Pebble Beach, etc.) and I would say that this is on par with what you pay, although PB is overpriced - see that review separately. The staff was always gracious and accomodating and because we were staying there for my birthday, they were generous enough to upgrade us to a room in the Tower with a georgeous view. And, room service showed up not 30 minutes later with a complimentary bottle of sparkling wine and chocolate dipped strawberries - now that's class. There's not any other places I've stayed in that are that thoughtful. The Tower has great views and is a bit newer, but the original building has much more character. We stayed in a deluxe double in the original two years ago and it was truly charming. Huge bathroom and walkin closet, beautiful view with large vertical windows that open and you can sit on the ledge and look out. Stay here at least once and see if you like it. Oh, and the Tonga room is a bit cheesy and the bands decent, but very much like wedding bands, so don't expect too much. Drinks are strong, so worth a visit just to check it out. We thought the food was decent. It's a fun thing to do once, especially when the place is hopping.

Answer: Huge bathroom

I'm a local to the SF Bay area and have stayed here twice, both when family has come to visit and wanted to stay at a fancy hotel in the city proper. I've been in other upscale hotels (Mandarin Oriental, Pebble Beach, etc.) and I would say that this is on par with what you pay, although PB is overpriced - see that review separately. The staff was always gracious and accomodating and because we were staying there for my birthday, they were generous enough to upgrade us to a room in the Tower with a georgeous view. And, room service showed up not 30 minutes later with a complimentary bottle of sparkling wine and chocolate dipped strawberries - now that's class. There's not any other places I've stayed in that are that thoughtful. The Tower has great views and is a bit newer, but the original building has much more character. We stayed in a deluxe double in the original two years ago and it was truly charming. <hl> Huge bathroom and walkin closet, beautiful view with large vertical windows that open <hl> and you can sit on the ledge and look out. Stay here at least once and see if you like it. Oh, and the Tonga room is a bit cheesy and the bands decent, but very much like wedding bands, so don't expect too much. Drinks are strong, so worth a visit just to check it out. We thought the food was decent. It's a fun thing to do once, especially when the place is hopping.

I'm a local to the SF Bay area and have stayed here twice, both when family has come to visit and wanted to stay at a fancy hotel in the city proper. I've been in other upscale hotels (Mandarin Oriental, Pebble Beach, etc.) and I would say that this is on par with what you pay, although PB is overpriced - see that review separately. The staff was always gracious and accomodating and because we were staying there for my birthday, they were generous enough to upgrade us to a room in the Tower with a georgeous view. And, room service showed up not 30 minutes later with a complimentary bottle of sparkling wine and chocolate dipped strawberries - now that's class. There's not any other places I've stayed in that are that thoughtful. The Tower has great views and is a bit newer, but the original building has much more character. We stayed in a deluxe double in the original two years ago and it was truly charming. <hl> Huge bathroom <hl> and walkin closet, beautiful view with large vertical windows that open and you can sit on the ledge and look out. Stay here at least once and see if you like it. Oh, and the Tonga room is a bit cheesy and the bands decent, but very much like wedding bands, so don't expect too much. Drinks are strong, so worth a visit just to check it out. We thought the food was decent. It's a fun thing to do once, especially when the place is hopping.


Question: How is the pool?

We stayed here two nights - in town for a family wedding. So it was just a convenient location for us and I can't comment much on the neighborhood since I did not explore it. I do know there is a Starbucks within walking distance....and it wasn't too far from the hotel to downtown Union Square area (but not walkable in my opinion).I liked the hotel and the room was very nice and the beds were quite comfortable. Nice view of the city. We had driven up from San Diego so we had our car but when my husband saw the in-hotel parking garage charged $27 a day he opted to park on the street for part of our stay and at the $9 per day lot across the street for one stretch of time... That worked out fine for us. (Also, if you have a handicapped sticker on your car, you don't have to feed the meter during the week or so we were told.)I especially liked the Gym on the fourth floor, which had treadmills, stair steppers, recumbant and upright bikes, variety of weight machines and a TV, plus towels and water supplied. It was never crowded when I was there. I also enjoyed the heated pool (also on the fourth floor) which at mid day is in full sunlight so even though it was a bit chilly that day it was warm in the pool and lots of chaise lounges around and tables and chairs. I also liked the breakfast buffet. Mine was free because I am a Priority Club member.There are two floors, 12 and 13 which the elevator will not stop at unless you have a keycard for that floor. So I guess if you are extremely security conscious you could ask for a room on one of those floors. My brother and his wife were on 12 but they did not ask for any special room, they were actually kind of annoyed that they had to insert the key to get up to their floor. The front desk neglected to tell them. But there is a sign in the elevator to that effect.Nice bathroom, hair dryer, ironing board and iron in the closet. Enough hangers. A little low on surface/drawer space (three drawers in TV armoire and that was all). Lighting for applying makeup not very good, but they did have--in addition to the bathroom mirror--a pull out round mirror with a magnifying side that you could position different ways, plus the closet doors were floor to ceiling mirrors. (Well I was there for a wedding so these things were important to me!) Shower head had massage options.The staff was very friendly, all of them. There were several tour groups staying there, and lots of international guests. I heard German, Italian, Japanese and Scandinavian (not sure which) spoken around me). There were lots of brochures with tour information and pickup was right in front of the hotel. I would definitely consider staying there next visit, when I have more time to explore San Francisco.

Answer: I also enjoyed the heated pool

We stayed here two nights - in town for a family wedding. So it was just a convenient location for us and I can't comment much on the neighborhood since I did not explore it. I do know there is a Starbucks within walking distance....and it wasn't too far from the hotel to downtown Union Square area (but not walkable in my opinion).I liked the hotel and the room was very nice and the beds were quite comfortable. Nice view of the city. We had driven up from San Diego so we had our car but when my husband saw the in-hotel parking garage charged $27 a day he opted to park on the street for part of our stay and at the $9 per day lot across the street for one stretch of time... That worked out fine for us. (Also, if you have a handicapped sticker on your car, you don't have to feed the meter during the week or so we were told.)I especially liked the Gym on the fourth floor, which had treadmills, stair steppers, recumbant and upright bikes, variety of weight machines and a TV, plus towels and water supplied. It was never crowded when I was there. <hl> I also enjoyed the heated pool (also on the fourth floor) which at mid day is in full sunlight so even though it was a bit chilly that day it was warm in the pool and lots of chaise lounges around and tables and chairs. <hl> I also liked the breakfast buffet. Mine was free because I am a Priority Club member. There are two floors, 12 and 13 which the elevator will not stop at unless you have a keycard for that floor. So I guess if you are extremely security conscious you could ask for a room on one of those floors. My brother and his wife were on 12 but they did not ask for any special room, they were actually kind of annoyed that they had to insert the key to get up to their floor. The front desk neglected to tell them. But there is a sign in the elevator to that effect. Nice bathroom, hair dryer, ironing board and iron in the closet. Enough hangers. A little low on surface/drawer space (three drawers in TV armoire and that was all). Lighting for applying makeup not very good, but they did have--in addition to the bathroom mirror--a pull out round mirror with a magnifying side that you could position different ways, plus the closet doors were floor to ceiling mirrors. (Well I was there for a wedding so these things were important to me!) Shower head had massage options. The staff was very friendly, all of them. There were several tour groups staying there, and lots of international guests. I heard German, Italian, Japanese and Scandinavian (not sure which) spoken around me). There were lots of brochures with tour information and pickup was right in front of the hotel. I would definitely consider staying there next visit, when I have more time to explore San Francisco.

We stayed here two nights - in town for a family wedding. So it was just a convenient location for us and I can't comment much on the neighborhood since I did not explore it. I do know there is a Starbucks within walking distance....and it wasn't too far from the hotel to downtown Union Square area (but not walkable in my opinion).I liked the hotel and the room was very nice and the beds were quite comfortable. Nice view of the city. We had driven up from San Diego so we had our car but when my husband saw the in-hotel parking garage charged $27 a day he opted to park on the street for part of our stay and at the $9 per day lot across the street for one stretch of time... That worked out fine for us. (Also, if you have a handicapped sticker on your car, you don't have to feed the meter during the week or so we were told.)I especially liked the Gym on the fourth floor, which had treadmills, stair steppers, recumbant and upright bikes, variety of weight machines and a TV, plus towels and water supplied. It was never crowded when I was there. <hl> I also enjoyed the heated pool <hl> (also on the fourth floor) which at mid day is in full sunlight so even though it was a bit chilly that day it was warm in the pool and lots of chaise lounges around and tables and chairs. I also liked the breakfast buffet. Mine was free because I am a Priority Club member.There are two floors, 12 and 13 which the elevator will not stop at unless you have a keycard for that floor. So I guess if you are extremely security conscious you could ask for a room on one of those floors. My brother and his wife were on 12 but they did not ask for any special room, they were actually kind of annoyed that they had to insert the key to get up to their floor. The front desk neglected to tell them. But there is a sign in the elevator to that effect.Nice bathroom, hair dryer, ironing board and iron in the closet. Enough hangers. A little low on surface/drawer space (three drawers in TV armoire and that was all). Lighting for applying makeup not very good, but they did have--in addition to the bathroom mirror--a pull out round mirror with a magnifying side that you could position different ways, plus the closet doors were floor to ceiling mirrors. (Well I was there for a wedding so these things were important to me!) Shower head had massage options.The staff was very friendly, all of them. There were several tour groups staying there, and lots of international guests. I heard German, Italian, Japanese and Scandinavian (not sure which) spoken around me). There were lots of brochures with tour information and pickup was right in front of the hotel. I would definitely consider staying there next visit, when I have more time to explore San Francisco.


Question: How is coffee made?

My husband and I recently had a very pleasant three night (Wed-Thurs-Fri) stay at the Andrews. Great location, just a few blocks west of Union Square. The front desk staff were very friendly and helpful; the main lobby is small but comfortable, with daily newspapers and coffee and tea available all day (and wine at night). I had read that the street traffic can be loud at night so I requested an upper-floor room; they accomodated us with a cozy Queen on the 7th floor. The room was, again, small but comfortable, and clean. Very comfy bed. Our bathroom was actually quite spacious with a great shower. Breakfast is available on each floor every morning and this was really convenient (and yummy-- fruit, muffins, croissants, coffe/tea/OJ). The only thing the room needed was a small table to eat at. The front desk has a great selection of DVDs you can borrow to play on your flat screen TV in the room, which was a nice option to consider when we arrived back in the room at night, exhausted after walking up and down all those hills all day. :)Finally, the attached restaurant, Fino, is really excellent and highly recommended-- we had a great dinner there our last night.I would definitely stay at the Andrews again, and certainly recommend it!

Answer: daily newspapers and coffee and tea available all day

My husband and I recently had a very pleasant three night (Wed-Thurs-Fri) stay at the Andrews. Great location, just a few blocks west of Union Square. <hl> The front desk staff were very friendly and helpful; the main lobby is small but comfortable, with daily newspapers and coffee and tea available all day (and wine at night). <hl> I had read that the street traffic can be loud at night so I requested an upper-floor room; they accomodated us with a cozy Queen on the 7th floor. The room was, again, small but comfortable, and clean. Very comfy bed. Our bathroom was actually quite spacious with a great shower. Breakfast is available on each floor every morning and this was really convenient (and yummy-- fruit, muffins, croissants, coffe/tea/OJ). The only thing the room needed was a small table to eat at. The front desk has a great selection of DVDs you can borrow to play on your flat screen TV in the room, which was a nice option to consider when we arrived back in the room at night, exhausted after walking up and down all those hills all day. :) Finally, the attached restaurant, Fino, is really excellent and highly recommended-- we had a great dinner there our last night. I would definitely stay at the Andrews again, and certainly recommend it!

My husband and I recently had a very pleasant three night (Wed-Thurs-Fri) stay at the Andrews. Great location, just a few blocks west of Union Square. The front desk staff were very friendly and helpful; the main lobby is small but comfortable, with <hl> daily newspapers and coffee and tea available all day <hl> (and wine at night). I had read that the street traffic can be loud at night so I requested an upper-floor room; they accomodated us with a cozy Queen on the 7th floor. The room was, again, small but comfortable, and clean. Very comfy bed. Our bathroom was actually quite spacious with a great shower. Breakfast is available on each floor every morning and this was really convenient (and yummy-- fruit, muffins, croissants, coffe/tea/OJ). The only thing the room needed was a small table to eat at. The front desk has a great selection of DVDs you can borrow to play on your flat screen TV in the room, which was a nice option to consider when we arrived back in the room at night, exhausted after walking up and down all those hills all day. :)Finally, the attached restaurant, Fino, is really excellent and highly recommended-- we had a great dinner there our last night.I would definitely stay at the Andrews again, and certainly recommend it!


Question: Are the place wonderful?

What a wonderful hotel. My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again.

Answer: wonderful hotel

What a wonderful hotel .

<hl> What a wonderful hotel . <hl> My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again.

What a <hl> wonderful hotel <hl>. My husband and I were from the San Francisco area and recently moved to Hawaii. We were back for the holidays and stayed here right before Christmas and we loved it! The staff were so pleasant and greeted us each night when we came in. We felt like they went above and beyond to be pleasant. The location is close to all, near Union Square and close to good restaurants. I will definitely stay here again.


Question: How was service?

We just arrived home from a four night stay at the Omni San Francisco to celebrate our Anniversary. The Customer Service and attention to detail was outstanding. They took care of our every need and far exceeded our expectations. We had such wonderful celebration and stay as we knew if we needed anything, they we be there for us. We felt so pampered, we almost hated to leave. When we inquired how to get around by car, cable car and even buses, where to mail letters, packages the Front Desk and Conceirge staff provided every detail. When we needed to send a package, they gave us a box, the tape and even shipped it for us. The had every amenity we could need and more. When we inquired as to where to eat or get a bottle of wine to celebrate, they gave us all the help we could possibly need. The Valets and Bell hops were on top of every thing, even when we just needed to find out where to stand to catch the cable car. The location of the hotel is wonderul to get around the city and see the sites, as you are in the middle of it all. The bed was heavenly and the room was quiet. We look forward to the next time we will be able to stay there.

Answer: The Customer Service and attention to detail was outstanding

We just arrived home from a four night stay at the Omni San Francisco to celebrate our Anniversary. <hl> The Customer Service and attention to detail was outstanding . <hl> They took care of our every need and far exceeded our expectations. We had such wonderful celebration and stay as we knew if we needed anything, they we be there for us. We felt so pampered, we almost hated to leave. When we inquired how to get around by car, cable car and even buses, where to mail letters, packages the Front Desk and Conceirge staff provided every detail. When we needed to send a package, they gave us a box, the tape and even shipped it for us. The had every amenity we could need and more. When we inquired as to where to eat or get a bottle of wine to celebrate, they gave us all the help we could possibly need. The Valets and Bell hops were on top of every thing, even when we just needed to find out where to stand to catch the cable car. The location of the hotel is wonderul to get around the city and see the sites, as you are in the middle of it all. The bed was heavenly and the room was quiet. We look forward to the next time we will be able to stay there.

We just arrived home from a four night stay at the Omni San Francisco to celebrate our Anniversary. <hl> The Customer Service and attention to detail was outstanding <hl>. They took care of our every need and far exceeded our expectations. We had such wonderful celebration and stay as we knew if we needed anything, they we be there for us. We felt so pampered, we almost hated to leave. When we inquired how to get around by car, cable car and even buses, where to mail letters, packages the Front Desk and Conceirge staff provided every detail. When we needed to send a package, they gave us a box, the tape and even shipped it for us. The had every amenity we could need and more. When we inquired as to where to eat or get a bottle of wine to celebrate, they gave us all the help we could possibly need. The Valets and Bell hops were on top of every thing, even when we just needed to find out where to stand to catch the cable car. The location of the hotel is wonderul to get around the city and see the sites, as you are in the middle of it all. The bed was heavenly and the room was quiet. We look forward to the next time we will be able to stay there.

<hl> The Customer Service and attention to detail was outstanding <hl> .


Question: Is the wine nice?

We stayed at this hotel the first week of August. We really enjoyed our stay here. The location is great. It is a short walk to Fisherman's Wharf, the F Line, Pier 39 etc but is far enough away away from the "ticky tacky" areas. The hotel was clean and decorated nicely. The rooms are a bit small, but not uncomfortably so. The linens and bed were comfortable. The shower head was stong and the water was nice and warm.On the first part of our stay, we were in a courtyard room. This made the room seem a bit larger by the way that it was set up. When we returned later in the week we were put in an outside room. It was noisier and even with the shutters closed the light from the Safeway sign kept the room pretty bright. I work night shift and am used to sleeping during the daylight, but for people who like it dark, that might be more difficult. The second room also smelled a bit musty (think mothballs) and we could never get it aired out. Only a mild inconvenience though.The am coffee/tea/biscotti is nice. It was a nice stop before heading out for a bigger breakfast. Only participated in the evening reception once. The wine was good, but the appetizers were gone. Lots of people take advantage of this time, it was always busy.We did eat at the hotel restaurant for one breakfast. The food was ok...and the service was just ok too. Nothing to write home about for the price. Next time I would probably go somewhere else.The front desk staff recommended "Fior d'Italia" for a dinner reservation. It was a 2 block walk and SO great!! It was a wonderful suggestion. We also enjoyed "The Stinking Rose" on another afternoon.The Tuscan Inn is a great hotel and we would return again.

Answer: The shower head was stong and the water was nice and warm

We stayed at this hotel the first week of August. We really enjoyed our stay here. The location is great. It is a short walk to Fisherman's Wharf, the F Line, Pier 39 etc but is far enough away away from the "ticky tacky" areas. The hotel was clean and decorated nicely. The rooms are a bit small, but not uncomfortably so. The linens and bed were comfortable. <hl> The shower head was stong and the water was nice and warm .On <hl> the first part of our stay, we were in a courtyard room. This made the room seem a bit larger by the way that it was set up. When we returned later in the week we were put in an outside room. It was noisier and even with the shutters closed the light from the Safeway sign kept the room pretty bright. I work night shift and am used to sleeping during the daylight, but for people who like it dark, that might be more difficult. The second room also smelled a bit musty (think mothballs) and we could never get it aired out. Only a mild inconvenience though. The am coffee/tea/biscotti is nice. It was a nice stop before heading out for a bigger breakfast. Only participated in the evening reception once. The wine was good, but the appetizers were gone. Lots of people take advantage of this time, it was always busy. We did eat at the hotel restaurant for one breakfast. The food was ok...and the service was just ok too. Nothing to write home about for the price. Next time I would probably go somewhere else. The front desk staff recommended "Fior d'Italia" for a dinner reservation. It was a 2 block walk and SO great!! It was a wonderful suggestion. We also enjoyed "The Stinking Rose" on another afternoon. The Tuscan Inn is a great hotel and we would return again.

We stayed at this hotel the first week of August. We really enjoyed our stay here. The location is great. It is a short walk to Fisherman's Wharf, the F Line, Pier 39 etc but is far enough away away from the "ticky tacky" areas. The hotel was clean and decorated nicely. The rooms are a bit small, but not uncomfortably so. The linens and bed were comfortable. <hl> The shower head was stong and the water was nice and warm <hl>.On the first part of our stay, we were in a courtyard room. This made the room seem a bit larger by the way that it was set up. When we returned later in the week we were put in an outside room. It was noisier and even with the shutters closed the light from the Safeway sign kept the room pretty bright. I work night shift and am used to sleeping during the daylight, but for people who like it dark, that might be more difficult. The second room also smelled a bit musty (think mothballs) and we could never get it aired out. Only a mild inconvenience though.The am coffee/tea/biscotti is nice. It was a nice stop before heading out for a bigger breakfast. Only participated in the evening reception once. The wine was good, but the appetizers were gone. Lots of people take advantage of this time, it was always busy.We did eat at the hotel restaurant for one breakfast. The food was ok...and the service was just ok too. Nothing to write home about for the price. Next time I would probably go somewhere else.The front desk staff recommended "Fior d'Italia" for a dinner reservation. It was a 2 block walk and SO great!! It was a wonderful suggestion. We also enjoyed "The Stinking Rose" on another afternoon.The Tuscan Inn is a great hotel and we would return again.

<hl> The shower head was stong and the water was nice and warm <hl> .On


Question: How's the hotel lobby?

I always dreamed about staying at the Fairmont, so I had high expectations. In reality the airport hotel we stayed at the night before we left SF impressed me more (and I expected less).I checked in and was told I have a room with a view of the buildings around me. I told the desk clerk that it was our wedding anniversary and she offered me an upgraded room - for an additional $60 or a less nice upgrade for $40. That really turned me off - I was already paying a ridiculous amount and if they have the room available why wouldn't they just upgrade me? Particularly since I'm a President's Club member at the Fairmont.Then she said she'd "send something to my room". Nice touch, right? Nothing was ever sent - which is fine, but don't tease me.When I arrived in my room (actually a decent mini-suite) on the top floor of the old part of the hotel - there was was abosolutely no view - just decorations outside the window that prevented a view of the nearby buildings or the street.. The lobby is lovely, and the bartenders in the lobby bar were nice. The gym was crowded and nothing special. The Tonga Room restaurant was closed for a private party and we had a goof up with the Hertz counter in the hotel. Overall, nothing seemed to go quite right.We had a nice anniversary, but it would have been just as nice elsewhere.

Answer: lovely

I always dreamed about staying at the Fairmont, so I had high expectations. In reality the airport hotel we stayed at the night before we left SF impressed me more (and I expected less).I checked in and was told I have a room with a view of the buildings around me. I told the desk clerk that it was our wedding anniversary and she offered me an upgraded room - for an additional $60 or a less nice upgrade for $40. That really turned me off - I was already paying a ridiculous amount and if they have the room available why wouldn't they just upgrade me? Particularly since I'm a President's Club member at the Fairmont. Then she said she'd "send something to my room". Nice touch, right? Nothing was ever sent - which is fine, but don't tease me. When I arrived in my room (actually a decent mini-suite) on the top floor of the old part of the hotel - there was was abosolutely no view - just decorations outside the window that prevented a view of the nearby buildings or the street.. <hl> The lobby is lovely , and the bartenders in the lobby bar were nice. <hl> The gym was crowded and nothing special. The Tonga Room restaurant was closed for a private party and we had a goof up with the Hertz counter in the hotel. Overall, nothing seemed to go quite right. We had a nice anniversary, but it would have been just as nice elsewhere.

I always dreamed about staying at the Fairmont, so I had high expectations. In reality the airport hotel we stayed at the night before we left SF impressed me more (and I expected less).I checked in and was told I have a room with a view of the buildings around me. I told the desk clerk that it was our wedding anniversary and she offered me an upgraded room - for an additional $60 or a less nice upgrade for $40. That really turned me off - I was already paying a ridiculous amount and if they have the room available why wouldn't they just upgrade me? Particularly since I'm a President's Club member at the Fairmont.Then she said she'd "send something to my room". Nice touch, right? Nothing was ever sent - which is fine, but don't tease me.When I arrived in my room (actually a decent mini-suite) on the top floor of the old part of the hotel - there was was abosolutely no view - just decorations outside the window that prevented a view of the nearby buildings or the street.. The lobby is <hl> lovely <hl>, and the bartenders in the lobby bar were nice. The gym was crowded and nothing special. The Tonga Room restaurant was closed for a private party and we had a goof up with the Hertz counter in the hotel. Overall, nothing seemed to go quite right.We had a nice anniversary, but it would have been just as nice elsewhere.

The lobby is <hl> lovely <hl> , and the bartenders in the lobby bar were nice.