Question: What do you think about the receptionist?

We stayed at The Holiday Inn at Fishermans Wharf for 3 nights at the end of April 2006. This was our first stop on our tour of California. We had flown all the way over from the UK and was absolutely exhausted when we arrived. We were greated by a friendly Bell Boy once entering the main reception and were checked in by a helpful and friendly receptionist. We were told that we were in the Annex building on Beach Street which is just opposite. (It would appear that the Brits package holidaymakers are put in the annex building - we booked through Virgin). The building hads a 24 hr Dennys restaurant on the ground floor and it also has a reception area, however it wasn't always manned when we were there. The Denny's restaurant is really handy, and the staff very polite and courteous. It was a little more expensive than the other Denny's restaurants that we have used, but the food and service was excellent. Our hotel room was in very good/ clean order and it would appear that it was newly refurbished. The carpet was like new and the general decor in very good order. There is a in room safe, iron and Ironing board and tea making facilities provided in the room. In the main building, there is a little gift shop, coffee bar, restaurant and bar. It is also very well located to Pier 39, and the restaurants and shops etc locally. This is a all round excellent hotel, and would definately stay here again.

Answer: helpful and friendly receptionist

We stayed at The Holiday Inn at Fishermans Wharf for 3 nights at the end of April 2006. This was our first stop on our tour of California. We had flown all the way over from the UK and was absolutely exhausted when we arrived. <hl> We were greated by a friendly Bell Boy once entering the main reception and were checked in by a helpful and friendly receptionist . <hl> We were told that we were in the Annex building on Beach Street which is just opposite. (It would appear that the Brits package holidaymakers are put in the annex building - we booked through Virgin). The building hads a 24 hr Dennys restaurant on the ground floor and it also has a reception area, however it wasn't always manned when we were there. The Denny's restaurant is really handy, and the staff very polite and courteous. It was a little more expensive than the other Denny's restaurants that we have used, but the food and service was excellent. Our hotel room was in very good/ clean order and it would appear that it was newly refurbished. The carpet was like new and the general decor in very good order. There is a in room safe, iron and Ironing board and tea making facilities provided in the room. In the main building, there is a little gift shop, coffee bar, restaurant and bar. It is also very well located to Pier 39, and the restaurants and shops etc locally. This is a all round excellent hotel, and would definately stay here again.

We stayed at The Holiday Inn at Fishermans Wharf for 3 nights at the end of April 2006. This was our first stop on our tour of California. We had flown all the way over from the UK and was absolutely exhausted when we arrived. We were greated by a friendly Bell Boy once entering the main reception and were checked in by a <hl> helpful and friendly receptionist <hl>. We were told that we were in the Annex building on Beach Street which is just opposite. (It would appear that the Brits package holidaymakers are put in the annex building - we booked through Virgin). The building hads a 24 hr Dennys restaurant on the ground floor and it also has a reception area, however it wasn't always manned when we were there. The Denny's restaurant is really handy, and the staff very polite and courteous. It was a little more expensive than the other Denny's restaurants that we have used, but the food and service was excellent. Our hotel room was in very good/ clean order and it would appear that it was newly refurbished. The carpet was like new and the general decor in very good order. There is a in room safe, iron and Ironing board and tea making facilities provided in the room. In the main building, there is a little gift shop, coffee bar, restaurant and bar. It is also very well located to Pier 39, and the restaurants and shops etc locally. This is a all round excellent hotel, and would definately stay here again.

We were greated by a friendly Bell Boy once entering the main reception and were checked in by a <hl> helpful and friendly receptionist <hl> .


Question: How did you like the shower?

We stayed at the Nikko for four nights last week in a 19th floor, corner room with King size bed and city view. A nice touch is the small stream that filters through one part of the downstairs lobby adding to the peacefulness of the hotel. The room was modern, decent size tho somewhat smaller than the Hyatt where we had stayed several years earlier, and furnished with a comfortable chair and hassock, desk and chair, 42 inchc hd tv, and good ac/heating. The bathroom was quite large and very modern with one of the best, hottest showers I have encountered anywhere. The room wa extremely quiet, with the only noticeable sounds being an ambulance or police siren in the distance-typical of any big city hotel. Hotel elevators are fast, efficient, and quiet. Concierge service was excellent with some exceptional recommendations for small reasonable priced sushi and italian restaurants nearby as well as innorth beach and off the main tourist path. We did not eat in the hotel but judging by the catering provided by the hotel during my seminar, which included sushi, I would not hesitant to eat in Anzu and the razz room has some well known jazz entertainers. There is a small pool with hot tub and a fitness center which have a one-time charge for use. During our stay, half price reduced tickets rom the U Sq ticket booth were available for one of the performances. All in all I very nice hotel if it is wsithin your price points. Try Sakanna restaurant on Post for very inexpensive and delicious sushi; sotto mare and Ideale in N Beach for excellent very reasonably priced Italian; and Stella's bakery for coffee and a cannoli made up at the the time of request. And if you have time, view the Maxwell Parrish painting in the bar of the Palace Hotel and its turn of the 19th century adjacent dining room as well as the diego rivera mural at the San Francisco Art Institute on Chestnut St, both free.

Answer: hottest showers I have encountered anywhere

We stayed at the Nikko for four nights last week in a 19th floor, corner room with King size bed and city view. A nice touch is the small stream that filters through one part of the downstairs lobby adding to the peacefulness of the hotel. The room was modern, decent size tho somewhat smaller than the Hyatt where we had stayed several years earlier, and furnished with a comfortable chair and hassock, desk and chair, 42 inchc hd tv, and good ac/heating. <hl> The bathroom was quite large and very modern with one of the best, hottest showers I have encountered anywhere . <hl> The room wa extremely quiet, with the only noticeable sounds being an ambulance or police siren in the distance-typical of any big city hotel. Hotel elevators are fast, efficient, and quiet. Concierge service was excellent with some exceptional recommendations for small reasonable priced sushi and italian restaurants nearby as well as innorth beach and off the main tourist path. We did not eat in the hotel but judging by the catering provided by the hotel during my seminar, which included sushi, I would not hesitant to eat in Anzu and the razz room has some well known jazz entertainers. There is a small pool with hot tub and a fitness center which have a one-time charge for use. During our stay, half price reduced tickets rom the U Sq ticket booth were available for one of the performances. All in all I very nice hotel if it is wsithin your price points. Try Sakanna restaurant on Post for very inexpensive and delicious sushi; sotto mare and Ideale in N Beach for excellent very reasonably priced Italian; and Stella's bakery for coffee and a cannoli made up at the the time of request. And if you have time, view the Maxwell Parrish painting in the bar of the Palace Hotel and its turn of the 19th century adjacent dining room as well as the diego rivera mural at the San Francisco Art Institute on Chestnut St, both free.

We stayed at the Nikko for four nights last week in a 19th floor, corner room with King size bed and city view. A nice touch is the small stream that filters through one part of the downstairs lobby adding to the peacefulness of the hotel. The room was modern, decent size tho somewhat smaller than the Hyatt where we had stayed several years earlier, and furnished with a comfortable chair and hassock, desk and chair, 42 inchc hd tv, and good ac/heating. The bathroom was quite large and very modern with one of the best, <hl> hottest showers I have encountered anywhere <hl>. The room wa extremely quiet, with the only noticeable sounds being an ambulance or police siren in the distance-typical of any big city hotel. Hotel elevators are fast, efficient, and quiet. Concierge service was excellent with some exceptional recommendations for small reasonable priced sushi and italian restaurants nearby as well as innorth beach and off the main tourist path. We did not eat in the hotel but judging by the catering provided by the hotel during my seminar, which included sushi, I would not hesitant to eat in Anzu and the razz room has some well known jazz entertainers. There is a small pool with hot tub and a fitness center which have a one-time charge for use. During our stay, half price reduced tickets rom the U Sq ticket booth were available for one of the performances. All in all I very nice hotel if it is wsithin your price points. Try Sakanna restaurant on Post for very inexpensive and delicious sushi; sotto mare and Ideale in N Beach for excellent very reasonably priced Italian; and Stella's bakery for coffee and a cannoli made up at the the time of request. And if you have time, view the Maxwell Parrish painting in the bar of the Palace Hotel and its turn of the 19th century adjacent dining room as well as the diego rivera mural at the San Francisco Art Institute on Chestnut St, both free.

The bathroom was quite large and very modern with one of the best, <hl> hottest showers I have encountered anywhere <hl> .


Question: What is your take on the service by the doctors in the city hospital?

The Inn at Union Square is a jewel of a hotel right in the heart of San Francisco! No sooner do you walk into the lobby then you are warmly greeted and pampered after your long journey. The staff and service are exceptional. They take a special interest in meeting your every need. We can't say enough of how much we enjoyed our stay. The rooms are beautifully decorated and very comfortable. We stayed in a lovely suite that had a parlor sitting room. It was a perfect room to entertain our daughters whom we came to visit. We especially appreciated the free wine and cheese offered every day on two floors of the hotel. It was fun to meet other guests in this lovely setting with comfortable high back chairs around a fireplace. One evening, we spent several hours talking with Wayne, the hotel manager, and another guest, DeAnna. It felt like an evening with old friends. Then, later in the evening, Joseph, one of the staff, made delicious chocolate chip cookies. How could we resist? If this weren't enough, each morning the hotel offers a lovely breakfast with delicacies of croissants, eggs, biscuits, muffins, juice, coffee and tea.Aside from the wonderful amenities, the Inn is located just steps away from art galleries, great shopping, upscale restaurants, and of course, all the famous spots in San Francisco. We definitely will return to the Inn in the future and highly recommend it to anyone who is looking for a comfortable, clean, quiet, bed and breakfast hotel right in the center of a most beautiful city.

Answer: The staff and service are exceptional

The staff and service are exceptional .

The Inn at Union Square is a jewel of a hotel right in the heart of San Francisco! No sooner do you walk into the lobby then you are warmly greeted and pampered after your long journey. <hl> The staff and service are exceptional . <hl> They take a special interest in meeting your every need. We can't say enough of how much we enjoyed our stay. The rooms are beautifully decorated and very comfortable. We stayed in a lovely suite that had a parlor sitting room. It was a perfect room to entertain our daughters whom we came to visit. We especially appreciated the free wine and cheese offered every day on two floors of the hotel. It was fun to meet other guests in this lovely setting with comfortable high back chairs around a fireplace. One evening, we spent several hours talking with Wayne, the hotel manager, and another guest, DeAnna. It felt like an evening with old friends. Then, later in the evening, Joseph, one of the staff, made delicious chocolate chip cookies. How could we resist? If this weren't enough, each morning the hotel offers a lovely breakfast with delicacies of croissants, eggs, biscuits, muffins, juice, coffee and tea. Aside from the wonderful amenities, the Inn is located just steps away from art galleries, great shopping, upscale restaurants, and of course, all the famous spots in San Francisco. We definitely will return to the Inn in the future and highly recommend it to anyone who is looking for a comfortable, clean, quiet, bed and breakfast hotel right in the center of a most beautiful city.

The Inn at Union Square is a jewel of a hotel right in the heart of San Francisco! No sooner do you walk into the lobby then you are warmly greeted and pampered after your long journey. <hl> The staff and service are exceptional <hl>. They take a special interest in meeting your every need. We can't say enough of how much we enjoyed our stay. The rooms are beautifully decorated and very comfortable. We stayed in a lovely suite that had a parlor sitting room. It was a perfect room to entertain our daughters whom we came to visit. We especially appreciated the free wine and cheese offered every day on two floors of the hotel. It was fun to meet other guests in this lovely setting with comfortable high back chairs around a fireplace. One evening, we spent several hours talking with Wayne, the hotel manager, and another guest, DeAnna. It felt like an evening with old friends. Then, later in the evening, Joseph, one of the staff, made delicious chocolate chip cookies. How could we resist? If this weren't enough, each morning the hotel offers a lovely breakfast with delicacies of croissants, eggs, biscuits, muffins, juice, coffee and tea.Aside from the wonderful amenities, the Inn is located just steps away from art galleries, great shopping, upscale restaurants, and of course, all the famous spots in San Francisco. We definitely will return to the Inn in the future and highly recommend it to anyone who is looking for a comfortable, clean, quiet, bed and breakfast hotel right in the center of a most beautiful city.

<hl> The staff and service are exceptional <hl> .


Question: How can I view the rooms online?

Check in was easy, very helpful front desk. Nice, clean rooms with beautiful views of the city. Good size and nice bathroom with all the essentials. Check out was easy via telephone. I'm looking forward to staying here, again.

Answer: easy via telephone

Check out was easy via telephone .

Check in was easy, very helpful front desk. Nice, clean rooms with beautiful views of the city. Good size and nice bathroom with all the essentials. <hl> Check out was easy via telephone . <hl> I'm looking forward to staying here, again.

Check in was easy, very helpful front desk. Nice, clean rooms with beautiful views of the city. Good size and nice bathroom with all the essentials. Check out was <hl> easy via telephone <hl>. I'm looking forward to staying here, again.

Check out was <hl> easy via telephone <hl> .


Question: How is it staff?

I stayed at the historic (it is over 100 yrs old) Drisco Hotel in a King bed-room in early July. It is located near some of the steepest hills, a stone's throw from the Presidio. Some rooms have a good view of SF Bay, which you can see from the street.True to what others have said, it is truly a great hotel. Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you. The only complaint I might have is that the maid was a little over-zealous and kept knocking on my door to see if I'm still in my room in the mornings, even when the check-out time was noon.My king bed room was cozy and fairly spacious (given the small size of the hotel) with high-speed internet connection (no WiFi), fridge, closet and TV. The bathroom was immaculate, with many quality amenities. Drisco stocks extra snacks and personl grooming items for purchase it the rooms. There was no air-conditioning but it is cool at night and I never needed it. I would strongly recommend using the free SF greeters pprogeam (guides who are residents of SF. They love to show you around their city and answering any questions, showing you areas of interest etc. I enjoyed my tour of Chinatown and various bus rides to see the neighborhoods of SF. The free breakfast was plentiful and excellent (eggs, ham/turket, yogurt, juice, cooked oats, cereal, toasts and bagels) and there was even an evening wine tasting with snacks.There weren't too many restaurants around the hotel (although Eliza's, 3 blocks away was excellent), so I'd rent a car if I'm staying here.

Answer: Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you

I stayed at the historic (it is over 100 yrs old) Drisco Hotel in a King bed-room in early July. It is located near some of the steepest hills, a stone's throw from the Presidio. Some rooms have a good view of SF Bay, which you can see from the street. True to what others have said, it is truly a great hotel. <hl> Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you . <hl> The only complaint I might have is that the maid was a little over-zealous and kept knocking on my door to see if I'm still in my room in the mornings, even when the check-out time was noon. My king bed room was cozy and fairly spacious (given the small size of the hotel) with high-speed internet connection (no WiFi), fridge, closet and TV. The bathroom was immaculate, with many quality amenities. Drisco stocks extra snacks and personl grooming items for purchase it the rooms. There was no air-conditioning but it is cool at night and I never needed it. I would strongly recommend using the free SF greeters pprogeam (guides who are residents of SF. They love to show you around their city and answering any questions, showing you areas of interest etc. I enjoyed my tour of Chinatown and various bus rides to see the neighborhoods of SF. The free breakfast was plentiful and excellent (eggs, ham/turket, yogurt, juice, cooked oats, cereal, toasts and bagels) and there was even an evening wine tasting with snacks. There weren't too many restaurants around the hotel (although Eliza's, 3 blocks away was excellent), so I'd rent a car if I'm staying here.

I stayed at the historic (it is over 100 yrs old) Drisco Hotel in a King bed-room in early July. It is located near some of the steepest hills, a stone's throw from the Presidio. Some rooms have a good view of SF Bay, which you can see from the street.True to what others have said, it is truly a great hotel. <hl> Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you <hl>. The only complaint I might have is that the maid was a little over-zealous and kept knocking on my door to see if I'm still in my room in the mornings, even when the check-out time was noon.My king bed room was cozy and fairly spacious (given the small size of the hotel) with high-speed internet connection (no WiFi), fridge, closet and TV. The bathroom was immaculate, with many quality amenities. Drisco stocks extra snacks and personl grooming items for purchase it the rooms. There was no air-conditioning but it is cool at night and I never needed it. I would strongly recommend using the free SF greeters pprogeam (guides who are residents of SF. They love to show you around their city and answering any questions, showing you areas of interest etc. I enjoyed my tour of Chinatown and various bus rides to see the neighborhoods of SF. The free breakfast was plentiful and excellent (eggs, ham/turket, yogurt, juice, cooked oats, cereal, toasts and bagels) and there was even an evening wine tasting with snacks.There weren't too many restaurants around the hotel (although Eliza's, 3 blocks away was excellent), so I'd rent a car if I'm staying here.

<hl> Staff at the reception were very polite, knowledgeable and helpful with directions, restaurant recommendations and advice about places to visit. They knew my name after I checked in. Use of the gym and pool in the Presidio is provided. Hotel staff were always friendly and greeted you whenever they see you <hl> .


Question: Is your bed comfortable?

I only have good things to say about the Orchard, The staff were polite and helpful, the hotel was clean, and the rooms we just perfect. Nice size, great bathroom, fantastic bed and a little safe in the wardrobe. Even the bathroom products smelt great! Oh and... the rooms didn't smell of detergent, but just nice clean and fresh.The location was fantastic, and its a really good deal for the money. Sure you can pay a bit extra and go to a 'named' hotel, but to be honest, you don't need the 'extra', this is just perfect. I will definitely be returning.

Answer: fantastic bed and a little safe

I only have good things to say about the Orchard, The staff were polite and helpful, the hotel was clean, and the rooms we just perfect. <hl> Nice size, great bathroom, fantastic bed and a little safe in the wardrobe. <hl> Even the bathroom products smelt great! Oh and... the rooms didn't smell of detergent, but just nice clean and fresh. The location was fantastic, and its a really good deal for the money. Sure you can pay a bit extra and go to a 'named' hotel, but to be honest, you don't need the 'extra', this is just perfect. I will definitely be returning.

I only have good things to say about the Orchard, The staff were polite and helpful, the hotel was clean, and the rooms we just perfect. Nice size, great bathroom, <hl> fantastic bed and a little safe <hl> in the wardrobe. Even the bathroom products smelt great! Oh and... the rooms didn't smell of detergent, but just nice clean and fresh.The location was fantastic, and its a really good deal for the money. Sure you can pay a bit extra and go to a 'named' hotel, but to be honest, you don't need the 'extra', this is just perfect. I will definitely be returning.


Question: How is the quality of the place?

We just returned from a 3 night stay at the Rex. We had originally planned to stay at the Serrano but found a great last minute deal on Travelocity for the Rex. I am glad we ended up at the Rex, especially liked the location. Our last visit was at the Warwick (which was good w/kids because we had a small "suite"). The Warwick area is definately on the fringe! The Serrano is even more on the fringe...the Rex is only a couple of blocks away but feels much safer. We enjoyed the hotel. The rooms were extremely clean. Beds comfie and we had an A/C. Our view was looking into a bricked up courtyard (no view!) but it did give us a really quiet room & lots of privacy. The front desk is friendly but maybe not so knowledgeable on places to go (this includes restaurants, shopping, transporation issues). We did enjoy the lounge & the afternoon wine. Cafe Andre was really good & very reasonable! Had a great breakfast. Went to Dotties for breakfast - it didn't seem as good as last time we were there. Took the BART from SFO. That was easy & so cheap! We had to leave on the 6am BART & I was kind of nervous since it was so dark out but no problems at all. Highly recommend the BART. Also...had dinner at a fantastic place called Cafe Zuni. So good!!! and a fun vibe. We took the bus there but cabbed it back to the hotel. Other good places: Marios Bohemian Cigar in North Beach. Had a quick drink & split a foccacia sandwich. Very good. We took the ferry to Sausalito. Nice trip; avoid Scomas (sp?) as it was overpriced & fair food, at best. Went to the Thirsty Bear: good beer, ok food; Pipperade is a great small place on Battery Street - we enjoyed our evening there. The walk along Union Street is fun as there are lots of cute shops (pricey, though). We had terrific weather so were able to walk most everywhere. Buses were easy, though. Overall, the Rex is a great place. Will stay there again. Good location, great prices, great rooms (not luxe, but clean, cute & comfie), friendly guests & staff....

Answer: The Warwick area is definately on the fringe

We just returned from a 3 night stay at the Rex. We had originally planned to stay at the Serrano but found a great last minute deal on Travelocity for the Rex. I am glad we ended up at the Rex, especially liked the location. Our last visit was at the Warwick (which was good w/kids because we had a small "suite"). <hl> The Warwick area is definately on the fringe ! <hl> The Serrano is even more on the fringe...the Rex is only a couple of blocks away but feels much safer. We enjoyed the hotel. The rooms were extremely clean. Beds comfie and we had an A/C. Our view was looking into a bricked up courtyard (no view!) but it did give us a really quiet room & lots of privacy. The front desk is friendly but maybe not so knowledgeable on places to go (this includes restaurants, shopping, transporation issues). We did enjoy the lounge & the afternoon wine. Cafe Andre was really good & very reasonable! Had a great breakfast. Went to Dotties for breakfast - it didn't seem as good as last time we were there. Took the BART from SFO. That was easy & so cheap! We had to leave on the 6am BART & I was kind of nervous since it was so dark out but no problems at all. Highly recommend the BART. Also...had dinner at a fantastic place called Cafe Zuni. So good!!! and a fun vibe. We took the bus there but cabbed it back to the hotel. Other good places: Marios Bohemian Cigar in North Beach. Had a quick drink & split a foccacia sandwich. Very good. We took the ferry to Sausalito. Nice trip; avoid Scomas (sp?) as it was overpriced & fair food, at best. Went to the Thirsty Bear: good beer, ok food; Pipperade is a great small place on Battery Street - we enjoyed our evening there. The walk along Union Street is fun as there are lots of cute shops (pricey, though). We had terrific weather so were able to walk most everywhere. Buses were easy, though. Overall, the Rex is a great place. Will stay there again. Good location, great prices, great rooms (not luxe, but clean, cute & comfie), friendly guests & staff....

We just returned from a 3 night stay at the Rex. We had originally planned to stay at the Serrano but found a great last minute deal on Travelocity for the Rex. I am glad we ended up at the Rex, especially liked the location. Our last visit was at the Warwick (which was good w/kids because we had a small "suite"). <hl> The Warwick area is definately on the fringe <hl>! The Serrano is even more on the fringe...the Rex is only a couple of blocks away but feels much safer. We enjoyed the hotel. The rooms were extremely clean. Beds comfie and we had an A/C. Our view was looking into a bricked up courtyard (no view!) but it did give us a really quiet room & lots of privacy. The front desk is friendly but maybe not so knowledgeable on places to go (this includes restaurants, shopping, transporation issues). We did enjoy the lounge & the afternoon wine. Cafe Andre was really good & very reasonable! Had a great breakfast. Went to Dotties for breakfast - it didn't seem as good as last time we were there. Took the BART from SFO. That was easy & so cheap! We had to leave on the 6am BART & I was kind of nervous since it was so dark out but no problems at all. Highly recommend the BART. Also...had dinner at a fantastic place called Cafe Zuni. So good!!! and a fun vibe. We took the bus there but cabbed it back to the hotel. Other good places: Marios Bohemian Cigar in North Beach. Had a quick drink & split a foccacia sandwich. Very good. We took the ferry to Sausalito. Nice trip; avoid Scomas (sp?) as it was overpriced & fair food, at best. Went to the Thirsty Bear: good beer, ok food; Pipperade is a great small place on Battery Street - we enjoyed our evening there. The walk along Union Street is fun as there are lots of cute shops (pricey, though). We had terrific weather so were able to walk most everywhere. Buses were easy, though. Overall, the Rex is a great place. Will stay there again. Good location, great prices, great rooms (not luxe, but clean, cute & comfie), friendly guests & staff....

<hl> The Warwick area is definately on the fringe <hl> !


Question: How is hotel?

Beautiful hotel, both inside and out. We got an excellent rate using expedia. The hotel is located in union square, making it extremely convenient to get around.

Answer: convenient

Beautiful hotel, both inside and out. We got an excellent rate using expedia. <hl> The hotel is located in union square, making it extremely convenient to get around. <hl>

Beautiful hotel, both inside and out. We got an excellent rate using expedia. The hotel is located in union square, making it extremely <hl> convenient <hl> to get around.


Question: How has the concierge service been?

Had an excellent stay for 6 days on 31st executive floor. Corner room with great view from GG to Market street (sunrise and sunset). Very clean, perfect room maid. Perfect service in the executive lounge on 31st floor. HSIA included in rate, working perfectly. Large flat screen tv set. Bathroom okay but nothing extraordinary. Some noise from the windows - would need to be renewed. Only missed a fancy, young bar.

Answer: Perfect service in the executive lounge on 31st floor

Had an excellent stay for 6 days on 31st executive floor. Corner room with great view from GG to Market street (sunrise and sunset). Very clean, perfect room maid. <hl> Perfect service in the executive lounge on 31st floor . <hl> HSIA included in rate, working perfectly. Large flat screen tv set. Bathroom okay but nothing extraordinary. Some noise from the windows - would need to be renewed. Only missed a fancy, young bar.

Had an excellent stay for 6 days on 31st executive floor. Corner room with great view from GG to Market street (sunrise and sunset). Very clean, perfect room maid. <hl> Perfect service in the executive lounge on 31st floor <hl>. HSIA included in rate, working perfectly. Large flat screen tv set. Bathroom okay but nothing extraordinary. Some noise from the windows - would need to be renewed. Only missed a fancy, young bar.

<hl> Perfect service in the executive lounge on 31st floor <hl> .


Question: What is your favorite place in san francisco?

This is our favorite hotel in SF, and we have stayed in at least a dozen. Maybe you have to be a frequent visitor to appreciate the luxury and history of the location on top of Nob Hill. I especially love the marble bathrooms and the elegant sophisticated room decor, as well as the magnificant hotel facade on a clear day with the brilliant CA sun and blue sky backdrop. The Top of the Mark is great for a nightcap or afternoon cocktail. Grace Cathedral with its magnificant choir and labyrinths is across the street.

Answer: Grace Cathedral with its magnificant choir and labyrinths is across the street

This is our favorite hotel in SF, and we have stayed in at least a dozen. Maybe you have to be a frequent visitor to appreciate the luxury and history of the location on top of Nob Hill. I especially love the marble bathrooms and the elegant sophisticated room decor, as well as the magnificant hotel facade on a clear day with the brilliant CA sun and blue sky backdrop. The Top of the Mark is great for a nightcap or afternoon cocktail. <hl> Grace Cathedral with its magnificant choir and labyrinths is across the street . <hl>

This is our favorite hotel in SF, and we have stayed in at least a dozen. Maybe you have to be a frequent visitor to appreciate the luxury and history of the location on top of Nob Hill. I especially love the marble bathrooms and the elegant sophisticated room decor, as well as the magnificant hotel facade on a clear day with the brilliant CA sun and blue sky backdrop. The Top of the Mark is great for a nightcap or afternoon cocktail. <hl> Grace Cathedral with its magnificant choir and labyrinths is across the street <hl>.

<hl> Grace Cathedral with its magnificant choir and labyrinths is across the street <hl> .


Question: Is the bathroom well sized?

LOCATION: The Diva is in a great location right next to Union Square in the theatre district. Plenty of shopping, restaurants, pubs, convenience stores and a couple all night eateries in the immediate area. The BART's Powell St Station is a short walk along the trolley line.HOTEL: Diva is a smart little place built in 1912 with a fantastic staff. The property is modern but not ultra-trendy as you would find in other large hotel chains such as W Hotel and Mandarin Oriental. The internet lounge was very convenient. The hotel offers a workout room but we opted out as our trip was short and we figured we'd get our exercise with all the sight-seeing.ROOM: We had a deluxe king room on the 7th floor. The bathroom was a bit small as some reviewers have noted but the large size of the room itself was a pleasure -- especially in San Francisco where space is tight and rooms are usually tiny.All in all, a great stay!

Answer: The bathroom was a bit small as some reviewers have noted but the large size

LOCATION: The Diva is in a great location right next to Union Square in the theatre district. Plenty of shopping, restaurants, pubs, convenience stores and a couple all night eateries in the immediate area. The BART's Powell St Station is a short walk along the trolley line. HOTEL: Diva is a smart little place built in 1912 with a fantastic staff. The property is modern but not ultra-trendy as you would find in other large hotel chains such as W Hotel and Mandarin Oriental. The internet lounge was very convenient. The hotel offers a workout room but we opted out as our trip was short and we figured we'd get our exercise with all the sight-seeing. ROOM: We had a deluxe king room on the 7th floor. <hl> The bathroom was a bit small as some reviewers have noted but the large size of the room itself was a pleasure -- especially in San Francisco where space is tight and rooms are usually tiny. <hl> All in all, a great stay!

LOCATION: The Diva is in a great location right next to Union Square in the theatre district. Plenty of shopping, restaurants, pubs, convenience stores and a couple all night eateries in the immediate area. The BART's Powell St Station is a short walk along the trolley line.HOTEL: Diva is a smart little place built in 1912 with a fantastic staff. The property is modern but not ultra-trendy as you would find in other large hotel chains such as W Hotel and Mandarin Oriental. The internet lounge was very convenient. The hotel offers a workout room but we opted out as our trip was short and we figured we'd get our exercise with all the sight-seeing.ROOM: We had a deluxe king room on the 7th floor. <hl> The bathroom was a bit small as some reviewers have noted but the large size <hl> of the room itself was a pleasure -- especially in San Francisco where space is tight and rooms are usually tiny.All in all, a great stay!


Question: What did you think of the lobby?

Can't say enuf about this place. All the complainers who say the staff is stuffy can stuff it. We had a large group that felt right at home, and there wasn't one complaint in the bunch. NOT ONE IN FOUR DAYS. Good music, wine and brew during happy hour downstairs, and the lobby -- fughedaboudit -- it's the best there is, possibly the best there ever was. If you can afford the valet service for your car (a tad bit spendy, but hey, it's S.F.) you won't regret it. We had our baby with us and one staff dude got on the floor and handed her a gratis rubber ducky! How cool is that?We'll be back the next time we hit the city. Thanks, Triton. You rock!

Answer: the lobby -- fughedaboudit -- it's the best

Can't say enuf about this place. All the complainers who say the staff is stuffy can stuff it. We had a large group that felt right at home, and there wasn't one complaint in the bunch. NOT ONE IN FOUR DAYS. <hl> Good music, wine and brew during happy hour downstairs, and the lobby -- fughedaboudit -- it's the best there is, possibly the best there ever was. <hl> If you can afford the valet service for your car (a tad bit spendy, but hey, it's S.F.) you won't regret it. We had our baby with us and one staff dude got on the floor and handed her a gratis rubber ducky! How cool is that?We'll be back the next time we hit the city. Thanks, Triton. You rock!

Can't say enuf about this place. All the complainers who say the staff is stuffy can stuff it. We had a large group that felt right at home, and there wasn't one complaint in the bunch. NOT ONE IN FOUR DAYS. Good music, wine and brew during happy hour downstairs, and <hl> the lobby -- fughedaboudit -- it's the best <hl> there is, possibly the best there ever was. If you can afford the valet service for your car (a tad bit spendy, but hey, it's S.F.) you won't regret it. We had our baby with us and one staff dude got on the floor and handed her a gratis rubber ducky! How cool is that?We'll be back the next time we hit the city. Thanks, Triton. You rock!


Question: What do you think about everything?

ROOM 625: the worst stay of my life! The room smelled like dog and dirt, I had no view at all and a fan just out of my bedroom window kept running all night long. The blinders are so old, it's like full daylight in the morning. No water came out of the shower and that little water even changed temperatue by itslelf! The tab was clogged and the beds unconfortable. It was cold in the bedroom, but the heater is so noisy and loud I couldn't even sleep! Do not stay here! Yes, it is close to everything in UNION SQUARE, but it's not the only hotel there!

Answer: Yes, it is close to everything in UNION SQUARE

ROOM 625: the worst stay of my life! The room smelled like dog and dirt, I had no view at all and a fan just out of my bedroom window kept running all night long. The blinders are so old, it's like full daylight in the morning. No water came out of the shower and that little water even changed temperatue by itslelf! The tab was clogged and the beds unconfortable. It was cold in the bedroom, but the heater is so noisy and loud I couldn't even sleep! <hl> Do not stay here! Yes, it is close to everything in UNION SQUARE , but it's not the only hotel there! <hl>

ROOM 625: the worst stay of my life! The room smelled like dog and dirt, I had no view at all and a fan just out of my bedroom window kept running all night long. The blinders are so old, it's like full daylight in the morning. No water came out of the shower and that little water even changed temperatue by itslelf! The tab was clogged and the beds unconfortable. It was cold in the bedroom, but the heater is so noisy and loud I couldn't even sleep! Do not stay here! <hl> Yes, it is close to everything in UNION SQUARE <hl>, but it's not the only hotel there!

Do not stay here! <hl> Yes, it is close to everything in UNION SQUARE <hl> , but it's not the only hotel there!


Question: How important is this hotel in the city?

The Palace is a beautiful old hotel on Market Street. The building is one of the few that survived the earthquake and fire and it has all of the touches from that period that you do not see in modern hotels: high ceilings, crown moulding, wide hallways with large wooden doors, large rooms, and a gorgeous and ornate dining room with a glass ceiling. The rooms are clean and comfortable. Service is crisp. The hotel is centrally located and within a 10 minute walk of the Embarcadero, Union Square, etc.Having said that, the hotel and the restaurant are very expensive. Parking is nearly $50 a night, and the local San Francisco taxes add a substantial amount to your bill.

Answer: The building is one of the few that survived the earthquake

The Palace is a beautiful old hotel on Market Street. <hl> The building is one of the few that survived the earthquake and fire <hl> and it has all of the touches from that period that you do not see in modern hotels: high ceilings, crown moulding, wide hallways with large wooden doors, large rooms, and a gorgeous and ornate dining room with a glass ceiling. The rooms are clean and comfortable. Service is crisp. The hotel is centrally located and within a 10 minute walk of the Embarcadero, Union Square, etc. Having said that, the hotel and the restaurant are very expensive. Parking is nearly $50 a night, and the local San Francisco taxes add a substantial amount to your bill.

The Palace is a beautiful old hotel on Market Street. <hl> The building is one of the few that survived the earthquake <hl> and fire and it has all of the touches from that period that you do not see in modern hotels: high ceilings, crown moulding, wide hallways with large wooden doors, large rooms, and a gorgeous and ornate dining room with a glass ceiling. The rooms are clean and comfortable. Service is crisp. The hotel is centrally located and within a 10 minute walk of the Embarcadero, Union Square, etc.Having said that, the hotel and the restaurant are very expensive. Parking is nearly $50 a night, and the local San Francisco taxes add a substantial amount to your bill.


Question: Is staff knowledgeable?

This is a very modern "Green" hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. Front desk staff were friendly and attentive. Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those "Do Not Disturb" cards - one side says "Please clean room early!") Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good.

Answer: Front desk staff were friendly and attentive

This is a very modern "Green" hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. <hl> Front desk staff were friendly and attentive . <hl> Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those "Do Not Disturb" cards - one side says "Please clean room early!") Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good.

This is a very modern "Green" hotel - rooms had separate bins for bottles, paper, trash, etc. Everything seemed very clean and well maintained. <hl> Front desk staff were friendly and attentive <hl>. Beds were very clean and comfortable, especially with the down comforters. Housekeeping staff were almost a bit too attentive (just be careful when using those "Do Not Disturb" cards - one side says "Please clean room early!") Hotel itself is VERY small - lobby has no lounge area, just the front desk and the restaurant. Rooms also have dvd players, which I wasn't expecting. Free dvds are available for rent if you ask at the front desk - not a huge selection though. Room service is extremely expensive for what you get - I would not recommend that. Otherwise, hotel experience was generally good.

<hl> Front desk staff were friendly and attentive <hl> .


Question: How is the carpet?

This place is horrible, like a cheap motel at best. The walls are so thin that I could hear the neighbors opening their closet door. Also, I heard vacuuming outside at 9am on a Saturday morning, which ruined any chances of sleeping in. When I climbed into bed I noticed HOLES in the bottom AND top sheets! The carpet was really dirty, and the bathroom shower didn't have consistent water heat. It would alternate between really hot and cold. In addition, the towels were hard and scratchy and very uncomfortable. Totally not worth the $$. Stay somewhere else!!

Answer: The carpet was really dirty

This place is horrible, like a cheap motel at best. The walls are so thin that I could hear the neighbors opening their closet door. Also, I heard vacuuming outside at 9am on a Saturday morning, which ruined any chances of sleeping in. <hl> When I climbed into bed I noticed HOLES in the bottom AND top sheets! The carpet was really dirty , and the bathroom shower didn't have consistent water heat. <hl> It would alternate between really hot and cold. In addition, the towels were hard and scratchy and very uncomfortable. Totally not worth the $$. Stay somewhere else!!

This place is horrible, like a cheap motel at best. The walls are so thin that I could hear the neighbors opening their closet door. Also, I heard vacuuming outside at 9am on a Saturday morning, which ruined any chances of sleeping in. When I climbed into bed I noticed HOLES in the bottom AND top sheets! <hl> The carpet was really dirty <hl>, and the bathroom shower didn't have consistent water heat. It would alternate between really hot and cold. In addition, the towels were hard and scratchy and very uncomfortable. Totally not worth the $$. Stay somewhere else!!

When I climbed into bed I noticed HOLES in the bottom AND top sheets! <hl> The carpet was really dirty <hl> , and the bathroom shower didn't have consistent water heat.


Question: What do you think about the view?

My wife and I went to SF for a medical conference for 2 days. We stayed in a tower room and had a nice view of the city. The room was clean and nice and the bathroom was fancy. The water pressure was fantastic and there was plenty of hot water available. The bed was one of the most comfortable king sized beds we've stayed in. The room service was out of this world. Highly recommend getting coffee and chocolate cake delivered to your room in the evening. Took about 15 minutes at most. Great service from the concierge desk finding a quick lunch at a place that wasn't filled with tourists. And looking at the old pictures and menus was quite fun. We had a nice dinner at the Tonga room where a simulated thunderstorm occurs about every 20 minutes and the center of the restaurant is a small pool where the band plays on a boat which floats in the pool. The food was tremendous. Get the appetizer sampler plate. Really good! One issue is that if you stay for any length of time, buy a multiday cable car pass as it is a steep walk down the hill several blocks to the nearest shopping at Union Square, which we both do recommend. If you ride the cable car all the way down to Market Street it puts you right in front of the mall. The stores are huge and lots of selection. We ate ate at the Nob Hill Cafe, which was good for lunch and weekend brunch. The cab fare from the Airport is $40 which I recommend from a convenience standpoint, but if you know when you want to go back to the airport, arrange for the airporter through the concierge desk, it's only $15 per person and they make only one stop between the Fairmont and the Airport, at least when we rode it. They have adjoining room situations which might be fine for kids, but we didn't bring ours to this conference. This is a really neat hotel. Enjoy just sitting in the lobby and look at all the fancy decorations and people that go there for special events. We will go back in the near future.

Answer: and had a nice view of the city

My wife and I went to SF for a medical conference for 2 days. <hl> We stayed in a tower room and had a nice view of the city . <hl> The room was clean and nice and the bathroom was fancy. The water pressure was fantastic and there was plenty of hot water available. The bed was one of the most comfortable king sized beds we've stayed in. The room service was out of this world. Highly recommend getting coffee and chocolate cake delivered to your room in the evening. Took about 15 minutes at most. Great service from the concierge desk finding a quick lunch at a place that wasn't filled with tourists. And looking at the old pictures and menus was quite fun. We had a nice dinner at the Tonga room where a simulated thunderstorm occurs about every 20 minutes and the center of the restaurant is a small pool where the band plays on a boat which floats in the pool. The food was tremendous. Get the appetizer sampler plate. Really good! One issue is that if you stay for any length of time, buy a multiday cable car pass as it is a steep walk down the hill several blocks to the nearest shopping at Union Square, which we both do recommend. If you ride the cable car all the way down to Market Street it puts you right in front of the mall. The stores are huge and lots of selection. We ate ate at the Nob Hill Cafe, which was good for lunch and weekend brunch. The cab fare from the Airport is $40 which I recommend from a convenience standpoint, but if you know when you want to go back to the airport, arrange for the airporter through the concierge desk, it's only $15 per person and they make only one stop between the Fairmont and the Airport, at least when we rode it. They have adjoining room situations which might be fine for kids, but we didn't bring ours to this conference. This is a really neat hotel. Enjoy just sitting in the lobby and look at all the fancy decorations and people that go there for special events. We will go back in the near future.

My wife and I went to SF for a medical conference for 2 days. We stayed in a tower room <hl> and had a nice view of the city <hl>. The room was clean and nice and the bathroom was fancy. The water pressure was fantastic and there was plenty of hot water available. The bed was one of the most comfortable king sized beds we've stayed in. The room service was out of this world. Highly recommend getting coffee and chocolate cake delivered to your room in the evening. Took about 15 minutes at most. Great service from the concierge desk finding a quick lunch at a place that wasn't filled with tourists. And looking at the old pictures and menus was quite fun. We had a nice dinner at the Tonga room where a simulated thunderstorm occurs about every 20 minutes and the center of the restaurant is a small pool where the band plays on a boat which floats in the pool. The food was tremendous. Get the appetizer sampler plate. Really good! One issue is that if you stay for any length of time, buy a multiday cable car pass as it is a steep walk down the hill several blocks to the nearest shopping at Union Square, which we both do recommend. If you ride the cable car all the way down to Market Street it puts you right in front of the mall. The stores are huge and lots of selection. We ate ate at the Nob Hill Cafe, which was good for lunch and weekend brunch. The cab fare from the Airport is $40 which I recommend from a convenience standpoint, but if you know when you want to go back to the airport, arrange for the airporter through the concierge desk, it's only $15 per person and they make only one stop between the Fairmont and the Airport, at least when we rode it. They have adjoining room situations which might be fine for kids, but we didn't bring ours to this conference. This is a really neat hotel. Enjoy just sitting in the lobby and look at all the fancy decorations and people that go there for special events. We will go back in the near future.

We stayed in a tower room <hl> and had a nice view of the city <hl> .


Question: How was bed quality on rooms?

This hotel is great! Beautiful room with large bathroom/walk in shower. Great beds and pillows. Free wireless internet and DVD players in the room. If you have to have a view this isn't the place for you. If you love shopping and being close to great food this is the place to be.

Answer: Great beds and pillows

Great beds and pillows .

This hotel is great! Beautiful room with large bathroom/walk in shower. <hl> Great beds and pillows . <hl> Free wireless internet and DVD players in the room. If you have to have a view this isn't the place for you. If you love shopping and being close to great food this is the place to be.

This hotel is great! Beautiful room with large bathroom/walk in shower. <hl> Great beds and pillows <hl>. Free wireless internet and DVD players in the room. If you have to have a view this isn't the place for you. If you love shopping and being close to great food this is the place to be.


Question: Why is it louder outside?

Let me begin by saying that this is a beautiful hotel. The location is perfect and the majority of the employees were very friendly. PROS: Very comfy beds, great views, clean, free WIFI, great housekeeping.CONS: Glass sliding bathroom door is awkward and does not allow enough privacy. Bad design. Noisy streets below but room comes with earplugs. Room comes with two bottled waters that if you drink, they charge you $5.50 per bottle! Old style television, not Hilton standard.Here was my personal issue: I am a Hilton employee. I booked a room for 6 nights to take my daughter on a special birthday trip. I DID get a Hilton employee discount, but being that this was San Francisco, it was still steep.I contacted someone at the hotel a week prior to arrival asking for an upgrade as a bit of professional courtesy. As a Hilton employee, I am accustomed to receiving these requests and always try to oblige. I was told "I will see what I can do." No further response from her and I assumed incorrectly that she has made this possible for us. Upon arrival, I informed the front desk agent (Carlos) of my correspondence with this employee and he was quick to say that there was nothing in the records and there was nothing he could do for me. Cold demeanor, no effort to remedy the situation. I then told him that I did not want to be charged the $50 per day incidental charge and to turn off my incidentals in the room as I would not be using them (ie.pay per view movies etc.) He then proceeded to charge me for them on top of the full amount for my week and then informed me that my card had been declined. When I asked why, he claimed that he had no idea (even though he did, as i know what he is looking at on his screen) and yet no apology. He corrected it and the card went thru. The next day I emailed the General Manager and voiced my disappointment. NO response. I guess the hotel that i work for is just a whole lot friendlier as we roll out the red carpet when a Hilton employee books at our hotel. It takes so little effort. I was not looking for a free ride, but simply an upgrade to my expensive stay. My advice: If you are a Hilton employee, DO NOT expect the special treatment at this hotel. They are not interested in building that kind of relationship. The General Manager at my property would most certainly handled this personally.

Answer: Noisy streets below

Let me begin by saying that this is a beautiful hotel. The location is perfect and the majority of the employees were very friendly. PROS: Very comfy beds, great views, clean, free WIFI, great housekeeping. CONS: Glass sliding bathroom door is awkward and does not allow enough privacy. Bad design. <hl> Noisy streets below but room comes with earplugs. <hl> Room comes with two bottled waters that if you drink, they charge you $5.50 per bottle! Old style television, not Hilton standard. Here was my personal issue: I am a Hilton employee. I booked a room for 6 nights to take my daughter on a special birthday trip. I DID get a Hilton employee discount, but being that this was San Francisco, it was still steep. I contacted someone at the hotel a week prior to arrival asking for an upgrade as a bit of professional courtesy. As a Hilton employee, I am accustomed to receiving these requests and always try to oblige. I was told "I will see what I can do." No further response from her and I assumed incorrectly that she has made this possible for us. Upon arrival, I informed the front desk agent (Carlos) of my correspondence with this employee and he was quick to say that there was nothing in the records and there was nothing he could do for me. Cold demeanor, no effort to remedy the situation. I then told him that I did not want to be charged the $50 per day incidental charge and to turn off my incidentals in the room as I would not be using them (ie.pay per view movies etc.) He then proceeded to charge me for them on top of the full amount for my week and then informed me that my card had been declined. When I asked why, he claimed that he had no idea (even though he did, as i know what he is looking at on his screen) and yet no apology. He corrected it and the card went thru. The next day I emailed the General Manager and voiced my disappointment. NO response. I guess the hotel that i work for is just a whole lot friendlier as we roll out the red carpet when a Hilton employee books at our hotel. It takes so little effort. I was not looking for a free ride, but simply an upgrade to my expensive stay. My advice: If you are a Hilton employee, DO NOT expect the special treatment at this hotel. They are not interested in building that kind of relationship. The General Manager at my property would most certainly handled this personally.

Let me begin by saying that this is a beautiful hotel. The location is perfect and the majority of the employees were very friendly. PROS: Very comfy beds, great views, clean, free WIFI, great housekeeping.CONS: Glass sliding bathroom door is awkward and does not allow enough privacy. Bad design. <hl> Noisy streets below <hl> but room comes with earplugs. Room comes with two bottled waters that if you drink, they charge you $5.50 per bottle! Old style television, not Hilton standard.Here was my personal issue: I am a Hilton employee. I booked a room for 6 nights to take my daughter on a special birthday trip. I DID get a Hilton employee discount, but being that this was San Francisco, it was still steep.I contacted someone at the hotel a week prior to arrival asking for an upgrade as a bit of professional courtesy. As a Hilton employee, I am accustomed to receiving these requests and always try to oblige. I was told "I will see what I can do." No further response from her and I assumed incorrectly that she has made this possible for us. Upon arrival, I informed the front desk agent (Carlos) of my correspondence with this employee and he was quick to say that there was nothing in the records and there was nothing he could do for me. Cold demeanor, no effort to remedy the situation. I then told him that I did not want to be charged the $50 per day incidental charge and to turn off my incidentals in the room as I would not be using them (ie.pay per view movies etc.) He then proceeded to charge me for them on top of the full amount for my week and then informed me that my card had been declined. When I asked why, he claimed that he had no idea (even though he did, as i know what he is looking at on his screen) and yet no apology. He corrected it and the card went thru. The next day I emailed the General Manager and voiced my disappointment. NO response. I guess the hotel that i work for is just a whole lot friendlier as we roll out the red carpet when a Hilton employee books at our hotel. It takes so little effort. I was not looking for a free ride, but simply an upgrade to my expensive stay. My advice: If you are a Hilton employee, DO NOT expect the special treatment at this hotel. They are not interested in building that kind of relationship. The General Manager at my property would most certainly handled this personally.


Question: How good are the staff here?

We stayed here for a week in 2006. Fantastic hotel, beds are really comfortable. No complaints!

Answer: Fantastic hotel

We stayed here for a week in 2006. <hl> Fantastic hotel , beds are really comfortable. <hl> No complaints!

We stayed here for a week in 2006. <hl> Fantastic hotel <hl>, beds are really comfortable. No complaints!

<hl> Fantastic hotel <hl> , beds are really comfortable.


Question: How was the staff?

We stayed at the Donatello recently with our 6 year old son. We had the studio suite with a king bed and sofa bed. The room was huge, clean, had a great area with sink, coffee-maker, fridge, microwave & toaster - plus some basics such as salt & pepper, plates, wine glasses & wine opener. The staff was fabulous and extremely helpful! Highly recommend for great room, great location & great staff!

Answer: The staff was fabulous and extremely helpful

We stayed at the Donatello recently with our 6 year old son. We had the studio suite with a king bed and sofa bed. The room was huge, clean, had a great area with sink, coffee-maker, fridge, microwave & toaster - plus some basics such as salt & pepper, plates, wine glasses & wine opener. <hl> The staff was fabulous and extremely helpful ! <hl> Highly recommend for great room, great location & great staff!

We stayed at the Donatello recently with our 6 year old son. We had the studio suite with a king bed and sofa bed. The room was huge, clean, had a great area with sink, coffee-maker, fridge, microwave & toaster - plus some basics such as salt & pepper, plates, wine glasses & wine opener. <hl> The staff was fabulous and extremely helpful <hl>! Highly recommend for great room, great location & great staff!

<hl> The staff was fabulous and extremely helpful <hl> !


Question: How about wine hour?

A Pleasant surprise ---the Galleria Park HotelDate : July 23, 2008Reviewer: Las Cruces, NMMy wife and I have just returned from the Galleria Park Hotel and had a pleasant surprise. A great hotel with a fantastic staff situated in almost a perfect location.Mind you this is a simple euro style hotel with basic amenities. If you do not mind walking it is ... Four blocks from Chinatown Five from Market Square, 15 from the Ferry Building. The wine hour from 17:30 -18:30 was nice and the staff offered great sightseeing ideas and helpful hints for dining , coffee and nightlife. Truly a great stay ! No breakfast but great coffee ! If you are interested in SEEING San Francisco ... I would recommend not taking a car into SF as most hotels charge $35 - $50.00 a night for parking. Lorrie Taxi will pick you up at the airport and take you to you hotel. Also the "MUNI " pass for $11 a day or $18.00 for 3 day will get you around SF via bus/ cable car / trolley and train.

Answer: The wine hour from 17:30 -18:30 was nice

A Pleasant surprise ---the Galleria Park HotelDate : July 23, 2008Reviewer: Las Cruces, NMMy wife and I have just returned from the Galleria Park Hotel and had a pleasant surprise. A great hotel with a fantastic staff situated in almost a perfect location. Mind you this is a simple euro style hotel with basic amenities. If you do not mind walking it is ... Four blocks from Chinatown Five from Market Square, 15 from the Ferry Building. <hl> The wine hour from 17:30 -18:30 was nice and the staff offered great sightseeing ideas and helpful hints for dining , coffee and nightlife. <hl> Truly a great stay ! No breakfast but great coffee ! If you are interested in SEEING San Francisco ... I would recommend not taking a car into SF as most hotels charge $35 - $50.00 a night for parking. Lorrie Taxi will pick you up at the airport and take you to you hotel. Also the "MUNI " pass for $11 a day or $18.00 for 3 day will get you around SF via bus/ cable car / trolley and train.

A Pleasant surprise ---the Galleria Park HotelDate : July 23, 2008Reviewer: Las Cruces, NMMy wife and I have just returned from the Galleria Park Hotel and had a pleasant surprise. A great hotel with a fantastic staff situated in almost a perfect location.Mind you this is a simple euro style hotel with basic amenities. If you do not mind walking it is ... Four blocks from Chinatown Five from Market Square, 15 from the Ferry Building. <hl> The wine hour from 17:30 -18:30 was nice <hl> and the staff offered great sightseeing ideas and helpful hints for dining , coffee and nightlife. Truly a great stay ! No breakfast but great coffee ! If you are interested in SEEING San Francisco ... I would recommend not taking a car into SF as most hotels charge $35 - $50.00 a night for parking. Lorrie Taxi will pick you up at the airport and take you to you hotel. Also the "MUNI " pass for $11 a day or $18.00 for 3 day will get you around SF via bus/ cable car / trolley and train.


Question: How is the decor on the room?

Stayed here recently with my other half. Found alot of the hotels in San Fran to be pricey. The hotel and room is very modern. It was comfortable, but there is a dodgy green/blue colour in the room which makes it feel cold. Parking is not complimentary, and is approx $50 a day in hotel car park. I would recommend to go accross the street to a public park, which is about $25 for 24 hours parking. Wifi was not free either in the rooms. The staff were not particularly over friendly either. They just did their job, and really didn't put anything extra into their work.

Answer: The hotel and room is very modern

The hotel and room is very modern .

Stayed here recently with my other half. Found alot of the hotels in San Fran to be pricey. <hl> The hotel and room is very modern . <hl> It was comfortable, but there is a dodgy green/blue colour in the room which makes it feel cold. Parking is not complimentary, and is approx $50 a day in hotel car park. I would recommend to go accross the street to a public park, which is about $25 for 24 hours parking. Wifi was not free either in the rooms. The staff were not particularly over friendly either. They just did their job, and really didn't put anything extra into their work.

Stayed here recently with my other half. Found alot of the hotels in San Fran to be pricey. <hl> The hotel and room is very modern <hl>. It was comfortable, but there is a dodgy green/blue colour in the room which makes it feel cold. Parking is not complimentary, and is approx $50 a day in hotel car park. I would recommend to go accross the street to a public park, which is about $25 for 24 hours parking. Wifi was not free either in the rooms. The staff were not particularly over friendly either. They just did their job, and really didn't put anything extra into their work.

<hl> The hotel and room is very modern <hl> .


Question: How dirty is the carpet?

No one in their right mind should ever stay at this hotel. The place is a pig sty. I moved rooms and nothing changed. The first room has dead snake skins all over the place. I found a piece of skin beside the bed and looked under the bed and found about 8 more pieces of snake skin. I asked to be moved and the second room was no better. Had food wrappers and and old sock under the bed. I do believe that they do not vacuum under the beds. This hotel has no restaurant as I was led to believe. The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room. The windows offer no security when open as the winders fall off. You have to carry your luggage up one flight of stairs to get to the front desk. The door that has a ramp only opens about two feet as the door scrapes on the floor. My only regret was that I didn't ask for my money back.

Answer: The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room

No one in their right mind should ever stay at this hotel. The place is a pig sty. I moved rooms and nothing changed. The first room has dead snake skins all over the place. I found a piece of skin beside the bed and looked under the bed and found about 8 more pieces of snake skin. I asked to be moved and the second room was no better. Had food wrappers and and old sock under the bed. I do believe that they do not vacuum under the beds. This hotel has no restaurant as I was led to believe. <hl> The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room . <hl> The windows offer no security when open as the winders fall off. You have to carry your luggage up one flight of stairs to get to the front desk. The door that has a ramp only opens about two feet as the door scrapes on the floor. My only regret was that I didn't ask for my money back.

No one in their right mind should ever stay at this hotel. The place is a pig sty. I moved rooms and nothing changed. The first room has dead snake skins all over the place. I found a piece of skin beside the bed and looked under the bed and found about 8 more pieces of snake skin. I asked to be moved and the second room was no better. Had food wrappers and and old sock under the bed. I do believe that they do not vacuum under the beds. This hotel has no restaurant as I was led to believe. <hl> The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room <hl>. The windows offer no security when open as the winders fall off. You have to carry your luggage up one flight of stairs to get to the front desk. The door that has a ramp only opens about two feet as the door scrapes on the floor. My only regret was that I didn't ask for my money back.

<hl> The carpets are filthy and the hall ways are no better. Old gum was stuck to the carpet in the room <hl> .


Question: How is the view?

We booked this hotel directly on their website and had reserved an executive room on their business floor. We were impressed with the deal we were able to get and were looking forward to staying here at the end of our relaxing holiday.Firstly, the location was fantastic. The hotel is conveniently located close to trams and bars. For the raging shopaholic, this place provides easy access to shopping in any direction you walk from this hotel. The location also allows it to have fantastic views of the city, with bay views on one side and Union Square on the other. Our room was spacious, comfortable and very clean. The wardrobe was also sufficient with enough room for all our shopping. The bathroom is also equally roomy, with great amenities. Our room had fabulous views overlooking Union Square and also provided great views of the sunrise each morning. Since we booked an executive room, we had access to the business lounge for breakfast and early evening hors d'oeuvres. The lounge had great views of the bay, if you got in early enough to grab the seats. My only issue is that the lounge is not big enough for the number of people who have access to it. We were fortunate to get seats whenever we needed it, but there were a few people who were made to stand around waiting for a seat. The hors d'oeuvres in the evening were also great. You would also find substantial meals being supplied as well, such as pasta. So you would end up having a late dinner. Service in the lounge was the friendly and courteous. This was very well appreciated.Overall, this hotel is a class act. Great views, great rooms and wonderful staff.

Answer: The location also allows it to have fantastic views of the city

We booked this hotel directly on their website and had reserved an executive room on their business floor. We were impressed with the deal we were able to get and were looking forward to staying here at the end of our relaxing holiday. Firstly, the location was fantastic. The hotel is conveniently located close to trams and bars. For the raging shopaholic, this place provides easy access to shopping in any direction you walk from this hotel. <hl> The location also allows it to have fantastic views of the city , with bay views on one side and Union Square on the other. <hl> Our room was spacious, comfortable and very clean. The wardrobe was also sufficient with enough room for all our shopping. The bathroom is also equally roomy, with great amenities. Our room had fabulous views overlooking Union Square and also provided great views of the sunrise each morning. Since we booked an executive room, we had access to the business lounge for breakfast and early evening hors d'oeuvres. The lounge had great views of the bay, if you got in early enough to grab the seats. My only issue is that the lounge is not big enough for the number of people who have access to it. We were fortunate to get seats whenever we needed it, but there were a few people who were made to stand around waiting for a seat. The hors d'oeuvres in the evening were also great. You would also find substantial meals being supplied as well, such as pasta. So you would end up having a late dinner. Service in the lounge was the friendly and courteous. This was very well appreciated. Overall, this hotel is a class act. Great views, great rooms and wonderful staff.

We booked this hotel directly on their website and had reserved an executive room on their business floor. We were impressed with the deal we were able to get and were looking forward to staying here at the end of our relaxing holiday.Firstly, the location was fantastic. The hotel is conveniently located close to trams and bars. For the raging shopaholic, this place provides easy access to shopping in any direction you walk from this hotel. <hl> The location also allows it to have fantastic views of the city <hl>, with bay views on one side and Union Square on the other. Our room was spacious, comfortable and very clean. The wardrobe was also sufficient with enough room for all our shopping. The bathroom is also equally roomy, with great amenities. Our room had fabulous views overlooking Union Square and also provided great views of the sunrise each morning. Since we booked an executive room, we had access to the business lounge for breakfast and early evening hors d'oeuvres. The lounge had great views of the bay, if you got in early enough to grab the seats. My only issue is that the lounge is not big enough for the number of people who have access to it. We were fortunate to get seats whenever we needed it, but there were a few people who were made to stand around waiting for a seat. The hors d'oeuvres in the evening were also great. You would also find substantial meals being supplied as well, such as pasta. So you would end up having a late dinner. Service in the lounge was the friendly and courteous. This was very well appreciated.Overall, this hotel is a class act. Great views, great rooms and wonderful staff.

<hl> The location also allows it to have fantastic views of the city <hl> , with bay views on one side and Union Square on the other.


Question: How fast is the service?

I visit San Francisco about twice a year. I try to get the best value for my stay and will always be willing to pay a bit more if I think it's worth it. Unfortunately this establishment falls a bit short. I really didn't get a chance to experience the staff's level of service but the rooms are small as is the bathroom. The room was clean and quiet. However, for the prices that this establishment charges, there are far better values like the Argonaut or right across the street, the Holiday Inn Express. One other thing, I took my family to the eating establishment connected to this hotel and the service there was TERRIBLE!

Answer: the service there was TERRIBLE

I visit San Francisco about twice a year. I try to get the best value for my stay and will always be willing to pay a bit more if I think it's worth it. Unfortunately this establishment falls a bit short. I really didn't get a chance to experience the staff's level of service but the rooms are small as is the bathroom. The room was clean and quiet. However, for the prices that this establishment charges, there are far better values like the Argonaut or right across the street, the Holiday Inn Express. <hl> One other thing, I took my family to the eating establishment connected to this hotel and the service there was TERRIBLE ! <hl>

I visit San Francisco about twice a year. I try to get the best value for my stay and will always be willing to pay a bit more if I think it's worth it. Unfortunately this establishment falls a bit short. I really didn't get a chance to experience the staff's level of service but the rooms are small as is the bathroom. The room was clean and quiet. However, for the prices that this establishment charges, there are far better values like the Argonaut or right across the street, the Holiday Inn Express. One other thing, I took my family to the eating establishment connected to this hotel and <hl> the service there was TERRIBLE <hl>!

One other thing, I took my family to the eating establishment connected to this hotel and <hl> the service there was TERRIBLE <hl> !


Question: What do you think about desk staff?

What started out as a huge disaster from another hotel turned out for the better for us since we were able to stay at Nob Hill! The front desk was wonderful and very helpful. The room we stayed in was recently refurbished, large and very clean. I would recommend this hotel to everyone. Public transportation was very easy to access and close to the motel. We enjoyed our stay in SF and will definately be back to Nob Hill.

Answer: The front desk was wonderful and very helpful

<hl> What started out as a huge disaster from another hotel turned out for the better for us since we were able to stay at Nob Hill! The front desk was wonderful and very helpful . <hl> The room we stayed in was recently refurbished, large and very clean. I would recommend this hotel to everyone. Public transportation was very easy to access and close to the motel. We enjoyed our stay in SF and will definately be back to Nob Hill.

What started out as a huge disaster from another hotel turned out for the better for us since we were able to stay at Nob Hill! <hl> The front desk was wonderful and very helpful <hl>. The room we stayed in was recently refurbished, large and very clean. I would recommend this hotel to everyone. Public transportation was very easy to access and close to the motel. We enjoyed our stay in SF and will definately be back to Nob Hill.

What started out as a huge disaster from another hotel turned out for the better for us since we were able to stay at Nob Hill! <hl> The front desk was wonderful and very helpful <hl> .


Question: Where is the perfect place?

This is a great spot, in a convenient location. The rooms are very large and comfortable. There is free parking in the hotel, which I believe is unheard of in San Francisco. They have a small breakfast available in the lobby in the morning, which is a nice touch.The hotel staff (owners) are so friendly. When we checked in, we were given a map of the city, and shown were all of the main sites were. They even told us where "not to go", which is great for tourists - you don't want to be wandering into dodgy areas at night.We walked to most places in San Francisco from here. Fishermans Wharf is about 15 mins. I would definitely stay here again.

Answer: This is a great spot

<hl> This is a great spot , in a convenient location. <hl> The rooms are very large and comfortable. There is free parking in the hotel, which I believe is unheard of in San Francisco. They have a small breakfast available in the lobby in the morning, which is a nice touch. The hotel staff (owners) are so friendly. When we checked in, we were given a map of the city, and shown were all of the main sites were. They even told us where "not to go", which is great for tourists - you don't want to be wandering into dodgy areas at night. We walked to most places in San Francisco from here. Fishermans Wharf is about 15 mins. I would definitely stay here again.

<hl> This is a great spot <hl>, in a convenient location. The rooms are very large and comfortable. There is free parking in the hotel, which I believe is unheard of in San Francisco. They have a small breakfast available in the lobby in the morning, which is a nice touch.The hotel staff (owners) are so friendly. When we checked in, we were given a map of the city, and shown were all of the main sites were. They even told us where "not to go", which is great for tourists - you don't want to be wandering into dodgy areas at night.We walked to most places in San Francisco from here. Fishermans Wharf is about 15 mins. I would definitely stay here again.

<hl> This is a great spot <hl> , in a convenient location.


Question: How helpful is the front desk?

We stayed at the Grosvenor for three nights, and were completely satisfied with the room--a studio. Beds were comfortable, couch comfortable, good shower with plenty of hot water. Desk staff ranged from surly to very helpful over the three days. No internet in rooms would make it difficult for business travel, though I think that is going to change. The daily continental breakfast was pretty spartan, bagels or some not very good pastry, plus coffee and juice. The rooms are spacious, with plenty of closet space, having been converted from apartments. The closet kitchens are adequate, though if you were actually planning to cook you might benefit from a kitchen knife or two and a few other tools. Good for storing snacks and drinks. No coffee service in the room is a drawback. Parking $29 plus tax each day adds to the cost, but with a web rate of $99 minus a $20 rebate, the cost for a studio is very reasonable, especially for this location, right across the street from the Mark Hopkins. I'll stay there again for sure.

Answer: Desk staff ranged from surly to very helpful over the three days

We stayed at the Grosvenor for three nights, and were completely satisfied with the room--a studio. Beds were comfortable, couch comfortable, good shower with plenty of hot water. <hl> Desk staff ranged from surly to very helpful over the three days . <hl> No internet in rooms would make it difficult for business travel, though I think that is going to change. The daily continental breakfast was pretty spartan, bagels or some not very good pastry, plus coffee and juice. The rooms are spacious, with plenty of closet space, having been converted from apartments. The closet kitchens are adequate, though if you were actually planning to cook you might benefit from a kitchen knife or two and a few other tools. Good for storing snacks and drinks. No coffee service in the room is a drawback. Parking $29 plus tax each day adds to the cost, but with a web rate of $99 minus a $20 rebate, the cost for a studio is very reasonable, especially for this location, right across the street from the Mark Hopkins. I'll stay there again for sure.

We stayed at the Grosvenor for three nights, and were completely satisfied with the room--a studio. Beds were comfortable, couch comfortable, good shower with plenty of hot water. <hl> Desk staff ranged from surly to very helpful over the three days <hl>. No internet in rooms would make it difficult for business travel, though I think that is going to change. The daily continental breakfast was pretty spartan, bagels or some not very good pastry, plus coffee and juice. The rooms are spacious, with plenty of closet space, having been converted from apartments. The closet kitchens are adequate, though if you were actually planning to cook you might benefit from a kitchen knife or two and a few other tools. Good for storing snacks and drinks. No coffee service in the room is a drawback. Parking $29 plus tax each day adds to the cost, but with a web rate of $99 minus a $20 rebate, the cost for a studio is very reasonable, especially for this location, right across the street from the Mark Hopkins. I'll stay there again for sure.

<hl> Desk staff ranged from surly to very helpful over the three days <hl> .


Question: How is the quality of service?

This was the last of five hotels during an 11 day stay in northern California. Unfortunately this was our least favorite of all five. The rooms were very basic "city" hotel rooms. Unbelievable small with just an 18" table with one chair, nothing more. No microwave, fridge, or even a second chair. The was an enormous tangled mess of power cords under the little table which made recharging all of life's accessories a pain in the behind. Worst of all, the service was terrible with the exception of a nice latino gentleman who worked the breakfast area in the morning. The price was fair for little we did get and as I said, great spot.

Answer: the service was terrible with the exception of a nice latino gentleman who worked the breakfast

This was the last of five hotels during an 11 day stay in northern California. Unfortunately this was our least favorite of all five. The rooms were very basic "city" hotel rooms. Unbelievable small with just an 18" table with one chair, nothing more. No microwave, fridge, or even a second chair. The was an enormous tangled mess of power cords under the little table which made recharging all of life's accessories a pain in the behind. <hl> Worst of all, the service was terrible with the exception of a nice latino gentleman who worked the breakfast area in the morning. <hl> The price was fair for little we did get and as I said, great spot.

This was the last of five hotels during an 11 day stay in northern California. Unfortunately this was our least favorite of all five. The rooms were very basic "city" hotel rooms. Unbelievable small with just an 18" table with one chair, nothing more. No microwave, fridge, or even a second chair. The was an enormous tangled mess of power cords under the little table which made recharging all of life's accessories a pain in the behind. Worst of all, <hl> the service was terrible with the exception of a nice latino gentleman who worked the breakfast <hl> area in the morning. The price was fair for little we did get and as I said, great spot.


Question: How would you describe the pool area?

Great Hotel, and Great Location! My husband and I used Marriott points to stay at the Courtyard this past Saturday and could not have been happier with the room and the service. The room was basic and standard for a Marriott. However, the location cannot be beat. The hotel is blocks away from the Sony Metreon Center, the Moscone Center, and the new SF Ballpark. Our favorite thing about the neighborhood is the fact that there are several great microbreweries just blocks away. The pool is a nice feature at the hotel, but it was too packed with screaming brats for us to enjoy. Overall a great find of a hotel in SF.

Answer: The pool is a nice feature at the hotel

Great Hotel, and Great Location! My husband and I used Marriott points to stay at the Courtyard this past Saturday and could not have been happier with the room and the service. The room was basic and standard for a Marriott. However, the location cannot be beat. The hotel is blocks away from the Sony Metreon Center, the Moscone Center, and the new SF Ballpark. Our favorite thing about the neighborhood is the fact that there are several great microbreweries just blocks away. <hl> The pool is a nice feature at the hotel , but it was too packed with screaming brats for us to enjoy. <hl> Overall a great find of a hotel in SF.

Great Hotel, and Great Location! My husband and I used Marriott points to stay at the Courtyard this past Saturday and could not have been happier with the room and the service. The room was basic and standard for a Marriott. However, the location cannot be beat. The hotel is blocks away from the Sony Metreon Center, the Moscone Center, and the new SF Ballpark. Our favorite thing about the neighborhood is the fact that there are several great microbreweries just blocks away. <hl> The pool is a nice feature at the hotel <hl>, but it was too packed with screaming brats for us to enjoy. Overall a great find of a hotel in SF.

<hl> The pool is a nice feature at the hotel <hl> , but it was too packed with screaming brats for us to enjoy.


Question: How is the attention of your staff?

I found this hotel on trip advisor and booked 2 suites for my parents and their friends that were going to be traveling to SF. I also booked at the Four Seasons, because the people they were traveling with are a bit hard to please when it comes to accommodations and the Drisco does not have valet parking, which I thought may be a problem. They decided on staying at the Drisco and were so pleased they did. I booked 2 City View Suites and they were amazing! Great views and huge rooms. The reception desk assured me parking would not be hard for them to find (they are not City drivers by any means) and it wasn't! They found a spot right outside the hotel! They staff was fabulous and what a good deal. I think the suites were 279 a night! Highly recommended!

Answer: They staff was fabulous

I found this hotel on trip advisor and booked 2 suites for my parents and their friends that were going to be traveling to SF. I also booked at the Four Seasons, because the people they were traveling with are a bit hard to please when it comes to accommodations and the Drisco does not have valet parking, which I thought may be a problem. They decided on staying at the Drisco and were so pleased they did. I booked 2 City View Suites and they were amazing! Great views and huge rooms. The reception desk assured me parking would not be hard for them to find (they are not City drivers by any means) and it wasn't! <hl> They found a spot right outside the hotel! They staff was fabulous and what a good deal. <hl> I think the suites were 279 a night! Highly recommended!

I found this hotel on trip advisor and booked 2 suites for my parents and their friends that were going to be traveling to SF. I also booked at the Four Seasons, because the people they were traveling with are a bit hard to please when it comes to accommodations and the Drisco does not have valet parking, which I thought may be a problem. They decided on staying at the Drisco and were so pleased they did. I booked 2 City View Suites and they were amazing! Great views and huge rooms. The reception desk assured me parking would not be hard for them to find (they are not City drivers by any means) and it wasn't! They found a spot right outside the hotel! <hl> They staff was fabulous <hl> and what a good deal. I think the suites were 279 a night! Highly recommended!


Question: What quality does the bed have?

This hotel is decent, but certainly not nice. I was in SF for a weekend in January and got a travelzoo special for $59 a night, which is pretty dang cheap for San Francisco. If you're just looking for a place to sleep that is close enough to walk to most of the sights downtown - this place does the trick. The hallways and rooms kind of reminded me of a retirement home (floral carpets, ugly wallpaper, bad art) and the bed was actually pretty awful. Also, the walls are PAPER thin. Seriously, I've never been anywhere with walls like this. You could literally hear the neighbor's conversation word-for-word when they were just talking at a normal volume. Thankfully our neighbors went to sleep around the same time as us (and they were speaking French which actually makes it easier to tune-out if you don't speak the language). If you had some late-night neighbors, this place could potentially be intollerable.All in all, if you can get a cheap deal on this place, don't mind walking about a 1/2 mile to get to the nearest subway, and don't plan on spending much time in your room - this place is fine. Bring ear plugs though just in case.

Answer: and the bed was actually pretty awful

This hotel is decent, but certainly not nice. I was in SF for a weekend in January and got a travelzoo special for $59 a night, which is pretty dang cheap for San Francisco. If you're just looking for a place to sleep that is close enough to walk to most of the sights downtown - this place does the trick. <hl> The hallways and rooms kind of reminded me of a retirement home (floral carpets, ugly wallpaper, bad art) and the bed was actually pretty awful . <hl> Also, the walls are PAPER thin. Seriously, I've never been anywhere with walls like this. You could literally hear the neighbor's conversation word-for-word when they were just talking at a normal volume. Thankfully our neighbors went to sleep around the same time as us (and they were speaking French which actually makes it easier to tune-out if you don't speak the language). If you had some late-night neighbors, this place could potentially be intollerable. All in all, if you can get a cheap deal on this place, don't mind walking about a 1/2 mile to get to the nearest subway, and don't plan on spending much time in your room - this place is fine. Bring ear plugs though just in case.

This hotel is decent, but certainly not nice. I was in SF for a weekend in January and got a travelzoo special for $59 a night, which is pretty dang cheap for San Francisco. If you're just looking for a place to sleep that is close enough to walk to most of the sights downtown - this place does the trick. The hallways and rooms kind of reminded me of a retirement home (floral carpets, ugly wallpaper, bad art) <hl> and the bed was actually pretty awful <hl>. Also, the walls are PAPER thin. Seriously, I've never been anywhere with walls like this. You could literally hear the neighbor's conversation word-for-word when they were just talking at a normal volume. Thankfully our neighbors went to sleep around the same time as us (and they were speaking French which actually makes it easier to tune-out if you don't speak the language). If you had some late-night neighbors, this place could potentially be intollerable.All in all, if you can get a cheap deal on this place, don't mind walking about a 1/2 mile to get to the nearest subway, and don't plan on spending much time in your room - this place is fine. Bring ear plugs though just in case.

The hallways and rooms kind of reminded me of a retirement home (floral carpets, ugly wallpaper, bad art) <hl> and the bed was actually pretty awful <hl> .


Question: How did the receptionist treat it?

Although the room was a bit pricey, the location was excellent. It was very close to all of the main attractions in the Fisherman's Wharf area. Our room was clean and the bathroom was big and bright. The beds were decent, and the pillows were awesome. The decor was nice and modern and the employees were helpful. They even allowed us to check in 2 hours early!

Answer: and the pillows were awesome

Although the room was a bit pricey, the location was excellent. It was very close to all of the main attractions in the Fisherman's Wharf area. Our room was clean and the bathroom was big and bright. <hl> The beds were decent, and the pillows were awesome . <hl> The decor was nice and modern and the employees were helpful. They even allowed us to check in 2 hours early!

Although the room was a bit pricey, the location was excellent. It was very close to all of the main attractions in the Fisherman's Wharf area. Our room was clean and the bathroom was big and bright. The beds were decent, <hl> and the pillows were awesome <hl>. The decor was nice and modern and the employees were helpful. They even allowed us to check in 2 hours early!

The beds were decent, <hl> and the pillows were awesome <hl> .


Question: Where can I get a hotel to get a good travel experience?

I booked the JW per the tripadvisor reviews. We travelled with our children (7 and 8) and my inlaws. The hotel is spotless - particularly the bathrooms! The decor is lovely and the staff is really wonderful! We ate breakfast at the hotel which was very nice (1/2 price for kids), but didn't eat any other meals there. The location couldn't be beat - better than staying right on Union Square, not as congested - but right around the corner! One caveat, it is an atrium design - the bar and lobby are on the 3rd floor - our rooms were on the 6th floor. Saturday night was very loud due to a roudy bar crew - I called the front desk and the noise quickly died down. If you sleep lightly - higher is better. Rental car tip - the hotel contracts with Hertz - there is a Budget very close to the hotel that was 1/2 the price of Hertz... GREAT HOTEL!!!! Great experience!!!!

Answer: GREAT HOTEL!!!! Great experience

GREAT HOTEL!!!! Great experience !!!!

I booked the JW per the tripadvisor reviews. We travelled with our children (7 and 8) and my inlaws. The hotel is spotless - particularly the bathrooms! The decor is lovely and the staff is really wonderful! We ate breakfast at the hotel which was very nice (1/2 price for kids), but didn't eat any other meals there. The location couldn't be beat - better than staying right on Union Square, not as congested - but right around the corner! One caveat, it is an atrium design - the bar and lobby are on the 3rd floor - our rooms were on the 6th floor. Saturday night was very loud due to a roudy bar crew - I called the front desk and the noise quickly died down. If you sleep lightly - higher is better. Rental car tip - the hotel contracts with Hertz - there is a Budget very close to the hotel that was 1/2 the price of Hertz... <hl> GREAT HOTEL!!!! Great experience !!!! <hl>

I booked the JW per the tripadvisor reviews. We travelled with our children (7 and 8) and my inlaws. The hotel is spotless - particularly the bathrooms! The decor is lovely and the staff is really wonderful! We ate breakfast at the hotel which was very nice (1/2 price for kids), but didn't eat any other meals there. The location couldn't be beat - better than staying right on Union Square, not as congested - but right around the corner! One caveat, it is an atrium design - the bar and lobby are on the 3rd floor - our rooms were on the 6th floor. Saturday night was very loud due to a roudy bar crew - I called the front desk and the noise quickly died down. If you sleep lightly - higher is better. Rental car tip - the hotel contracts with Hertz - there is a Budget very close to the hotel that was 1/2 the price of Hertz... <hl> GREAT HOTEL!!!! Great experience <hl>!!!!

<hl> GREAT HOTEL!!!! Great experience <hl> !!!!