Question: Why is your bathroom large?

Well I should start by saying that the room was nice, the bathroom spacious and the location superb. It's right in the middle of some great shopping! Overall we enjoyed our stay with a few little hiccups along the way.The minor issues: 1. The hair dryer in the room was fried and we called the front desk to get a replacement. It never came. We had to call a second time before we got a replacement. The good thing is that at least on the second call we got a response within 15 minutes.2. We cancelled a wake-up call but they called anyway - twice. My husband was there on a conference and I chose to sleep late one morning but the wake-up call he cancelled came anyway and woke me up at 4:30am.The major issue:My husband was in the room taking a break from his conference and I was in the shower. We had the privacy sign out on the door and the privacy lock engaged. The mini-bar attendant (a man) took the sign off the door and wedged it on the wall behind our room number. He knocked briefly and then tried to come right on in. The lock prevented the door from opening more than 4 inches. Initially I was upset because if the privacy sign is out it generally means you don't want to be disturbed. The second reason I was upset was that if my husband wasn't in the room at the time and I had forgotten to engage the privacy lock, ... fill in the blanks. Since the shower is right next to the hotel door you can clearly hear it outside in the hall. My only assumption is that either the employee was trying to walk in on something or he simply disregards people's privacy.In my opinion I think this is a serious security concern. When we discussed it with a member of management, she seemed concerned and said she'd speak to the staff and security about the incident.What's interesting is that between the first phone call to the manager and the time I left the room an hour later, it happened a second time. I happened to be at the door about to go out and saw him through the peep hole. He removed the privacy sign from the door and wedged it on the wall again and then knocked. At least this time he didn't try to enter our room.Just be aware of this when thinking of booking your room there. The main lesson to learn is to always put the privacy sign out and to engage the privacy lock when you don't want anyone barging in. This could have happened at any hotel room in the world so take this lesson with you anywhere you choose to stay.Now for the fun stuff:Grand Views lounge on the 36th floor is worth the view but you'll get sticker shock when ordering any drinks. A plain martini is $12 and it had too much vermouth in it. I couldn't finish it because it was horrible but you won't go wrong with wine or beer. This is a great place to go for a quick cup of coffee to enjoy the view but there are better places to get a drink.Perry's Downtown:This place makes a great burger and is a good place to go for drinks or a good burger and a beer. It's about 2 1/2 blocks away from the Hyatt. It's a good lunch place and a good casual dinner place and is reasonable on the wallet.Steps of Rome Trattoria:North BeachThis is the best Italian food!! I had the Gnocchi alla Serentia and it was fantastic! The place doesn't look like much but the people are friendly and the food is wonderful!Pizza Chicago:Ghiradelli SquareGreat pizza joint in a casual atmosphere. Reasonable and worth every penny!La Suite:On Brannan near the Bay BridgeAmazing french food!!! It's in a higher price range but the food is awesome! The bar is trendy, the drinks very generous and the staff is friendly.Hawthorn Lane:I'm not sure where it's located but the food and atmosphere were amazing. This is among the highest priced restaurants in the city but if you love good food and excellent service this is the place for you. I had the lobster - mmm mmm!Alcatraz evening tour:Ok, so I'm not into cheezy tourist stuff but I enjoyed this tour. If for nothing else, go for the views of the city. It's a neat piece of history to check out and has incredible views of the city, the Golden Gate, Angel Island and the Bay Bridge. Bring the tripod though, and turn off the flash if you're using a small tourist digital camera for a great shot.Getting around:We only used taxi services to get to and from SFO and to go out to nicer restaurants. The rest of the time we relied on Muni buses and Cable Cars. Make sure you get a good map of the routes and stops first and you'll be prepared to get anywhere. You'll find more tourists on the cable cars and locals on the buses. You'll also find that peak times (especially weekends) will mean full cable cars and longer waits to get on.Presidio and the Golden Gate:You can either drive or take the bus to the Presidio up to the Golden Gate. There are several photo spots to get some great photos so explore further than just the initial upper level and you'll find some really pretty areas.Palace of Fine Arts:The rotunda is really pretty as was the area surrounding it. The marina district was cool but we didn't explore that much. Next trip maybe.

Answer: the bathroom spacious and the location superb

<hl> Well I should start by saying that the room was nice, the bathroom spacious and the location superb . <hl> It's right in the middle of some great shopping! Overall we enjoyed our stay with a few little hiccups along the way. The minor issues: 1. The hair dryer in the room was fried and we called the front desk to get a replacement. It never came. We had to call a second time before we got a replacement. The good thing is that at least on the second call we got a response within 15 minutes.2. We cancelled a wake-up call but they called anyway - twice. My husband was there on a conference and I chose to sleep late one morning but the wake-up call he cancelled came anyway and woke me up at 4:30am. The major issue:My husband was in the room taking a break from his conference and I was in the shower. We had the privacy sign out on the door and the privacy lock engaged. The mini-bar attendant (a man) took the sign off the door and wedged it on the wall behind our room number. He knocked briefly and then tried to come right on in. The lock prevented the door from opening more than 4 inches. Initially I was upset because if the privacy sign is out it generally means you don't want to be disturbed. The second reason I was upset was that if my husband wasn't in the room at the time and I had forgotten to engage the privacy lock, ... fill in the blanks. Since the shower is right next to the hotel door you can clearly hear it outside in the hall. My only assumption is that either the employee was trying to walk in on something or he simply disregards people's privacy. In my opinion I think this is a serious security concern. When we discussed it with a member of management, she seemed concerned and said she'd speak to the staff and security about the incident. What's interesting is that between the first phone call to the manager and the time I left the room an hour later, it happened a second time. I happened to be at the door about to go out and saw him through the peep hole. He removed the privacy sign from the door and wedged it on the wall again and then knocked. At least this time he didn't try to enter our room. Just be aware of this when thinking of booking your room there. The main lesson to learn is to always put the privacy sign out and to engage the privacy lock when you don't want anyone barging in. This could have happened at any hotel room in the world so take this lesson with you anywhere you choose to stay. Now for the fun stuff:Grand Views lounge on the 36th floor is worth the view but you'll get sticker shock when ordering any drinks. A plain martini is $12 and it had too much vermouth in it. I couldn't finish it because it was horrible but you won't go wrong with wine or beer. This is a great place to go for a quick cup of coffee to enjoy the view but there are better places to get a drink. Perry's Downtown:This place makes a great burger and is a good place to go for drinks or a good burger and a beer. It's about 2 1/2 blocks away from the Hyatt. It's a good lunch place and a good casual dinner place and is reasonable on the wallet. Steps of Rome Trattoria:North BeachThis is the best Italian food!! I had the Gnocchi alla Serentia and it was fantastic! The place doesn't look like much but the people are friendly and the food is wonderful!Pizza Chicago:Ghiradelli SquareGreat pizza joint in a casual atmosphere. Reasonable and worth every penny!La Suite:On Brannan near the Bay BridgeAmazing french food!!! It's in a higher price range but the food is awesome! The bar is trendy, the drinks very generous and the staff is friendly. Hawthorn Lane:I'm not sure where it's located but the food and atmosphere were amazing. This is among the highest priced restaurants in the city but if you love good food and excellent service this is the place for you. I had the lobster - mmm mmm!Alcatraz evening tour:Ok, so I'm not into cheezy tourist stuff but I enjoyed this tour. If for nothing else, go for the views of the city. It's a neat piece of history to check out and has incredible views of the city, the Golden Gate, Angel Island and the Bay Bridge. Bring the tripod though, and turn off the flash if you're using a small tourist digital camera for a great shot. Getting around:We only used taxi services to get to and from SFO and to go out to nicer restaurants. The rest of the time we relied on Muni buses and Cable Cars. Make sure you get a good map of the routes and stops first and you'll be prepared to get anywhere. You'll find more tourists on the cable cars and locals on the buses. You'll also find that peak times (especially weekends) will mean full cable cars and longer waits to get on. Presidio and the Golden Gate:You can either drive or take the bus to the Presidio up to the Golden Gate. There are several photo spots to get some great photos so explore further than just the initial upper level and you'll find some really pretty areas. Palace of Fine Arts:The rotunda is really pretty as was the area surrounding it. The marina district was cool but we didn't explore that much. Next trip maybe.

Well I should start by saying that the room was nice, <hl> the bathroom spacious and the location superb <hl>. It's right in the middle of some great shopping! Overall we enjoyed our stay with a few little hiccups along the way.The minor issues: 1. The hair dryer in the room was fried and we called the front desk to get a replacement. It never came. We had to call a second time before we got a replacement. The good thing is that at least on the second call we got a response within 15 minutes.2. We cancelled a wake-up call but they called anyway - twice. My husband was there on a conference and I chose to sleep late one morning but the wake-up call he cancelled came anyway and woke me up at 4:30am.The major issue:My husband was in the room taking a break from his conference and I was in the shower. We had the privacy sign out on the door and the privacy lock engaged. The mini-bar attendant (a man) took the sign off the door and wedged it on the wall behind our room number. He knocked briefly and then tried to come right on in. The lock prevented the door from opening more than 4 inches. Initially I was upset because if the privacy sign is out it generally means you don't want to be disturbed. The second reason I was upset was that if my husband wasn't in the room at the time and I had forgotten to engage the privacy lock, ... fill in the blanks. Since the shower is right next to the hotel door you can clearly hear it outside in the hall. My only assumption is that either the employee was trying to walk in on something or he simply disregards people's privacy.In my opinion I think this is a serious security concern. When we discussed it with a member of management, she seemed concerned and said she'd speak to the staff and security about the incident.What's interesting is that between the first phone call to the manager and the time I left the room an hour later, it happened a second time. I happened to be at the door about to go out and saw him through the peep hole. He removed the privacy sign from the door and wedged it on the wall again and then knocked. At least this time he didn't try to enter our room.Just be aware of this when thinking of booking your room there. The main lesson to learn is to always put the privacy sign out and to engage the privacy lock when you don't want anyone barging in. This could have happened at any hotel room in the world so take this lesson with you anywhere you choose to stay.Now for the fun stuff:Grand Views lounge on the 36th floor is worth the view but you'll get sticker shock when ordering any drinks. A plain martini is $12 and it had too much vermouth in it. I couldn't finish it because it was horrible but you won't go wrong with wine or beer. This is a great place to go for a quick cup of coffee to enjoy the view but there are better places to get a drink.Perry's Downtown:This place makes a great burger and is a good place to go for drinks or a good burger and a beer. It's about 2 1/2 blocks away from the Hyatt. It's a good lunch place and a good casual dinner place and is reasonable on the wallet.Steps of Rome Trattoria:North BeachThis is the best Italian food!! I had the Gnocchi alla Serentia and it was fantastic! The place doesn't look like much but the people are friendly and the food is wonderful!Pizza Chicago:Ghiradelli SquareGreat pizza joint in a casual atmosphere. Reasonable and worth every penny!La Suite:On Brannan near the Bay BridgeAmazing french food!!! It's in a higher price range but the food is awesome! The bar is trendy, the drinks very generous and the staff is friendly.Hawthorn Lane:I'm not sure where it's located but the food and atmosphere were amazing. This is among the highest priced restaurants in the city but if you love good food and excellent service this is the place for you. I had the lobster - mmm mmm!Alcatraz evening tour:Ok, so I'm not into cheezy tourist stuff but I enjoyed this tour. If for nothing else, go for the views of the city. It's a neat piece of history to check out and has incredible views of the city, the Golden Gate, Angel Island and the Bay Bridge. Bring the tripod though, and turn off the flash if you're using a small tourist digital camera for a great shot.Getting around:We only used taxi services to get to and from SFO and to go out to nicer restaurants. The rest of the time we relied on Muni buses and Cable Cars. Make sure you get a good map of the routes and stops first and you'll be prepared to get anywhere. You'll find more tourists on the cable cars and locals on the buses. You'll also find that peak times (especially weekends) will mean full cable cars and longer waits to get on.Presidio and the Golden Gate:You can either drive or take the bus to the Presidio up to the Golden Gate. There are several photo spots to get some great photos so explore further than just the initial upper level and you'll find some really pretty areas.Palace of Fine Arts:The rotunda is really pretty as was the area surrounding it. The marina district was cool but we didn't explore that much. Next trip maybe.

Well I should start by saying that the room was nice, <hl> the bathroom spacious and the location superb <hl> .


Question: Is this a nice bartender?

My husband and I stayed our last night in San Francisco at this hotel, after spending the previous night on Nob Hill.Check-in was very smooth and we were treated very well. I had made a couple requests months ago when I booked my room, and they were granted without a reminder! I had requested a room on the top floor, facing Jones street (as recommended by other TripAdvisor users!) I was pleased to see they had noted my requests and honored them. The room was a little small, but that didn't really bother us.. We didn't plan a trip to San Francisco to sit in our room! I couldn't wait to try out this bed so many other people have raved about, so I sat down and leaned back, and just sank in!!! It felt so comfortable, I couldn't wait to spend a night there. The view out of our room was decent, we had a pretty good view of a portion of downtown. My biggest complaint about this hotel involves the bathroom. It is definitely showing its age... but the largest problem can easily be fixed! The shower curtain is just plain TACKY. It does not match the class of the hotel by any means, and it would not be hard for Marriott to get some more neutral shower curtains that are more pleasant to look at! The provided toiletries are Bath and Body works- they smell so wonderful and are a nice touch. Parking was once again steep, at $38 a night, but I was prepared for that. It was nice to be so close to the Wharf, where we specifically wanted to be because we were taking a night tour of Alcatraz. When that was finished, it was a quick walk back to the hotel. However, the Marriott is a block or so further inland than many of the other wharf hotels... If you really want to be right on the main strip, the Courtyard or Arognaut will get you a bit closer. The Holiday Inn looked pretty run down, at least from the outside. When we got back to our hotel, we went over to the bar to get some dessert. The menu was rather limited, and nothing looked that great, so we decided to get a pizza to bring back to our room. The bartender was very friendly and accommodating. The bed was VERY comfortable, and we had a great nights' sleep! My husband, however, didn't enjoy the feather bed, but I sure did! It must have been because our room faced Jones Street, but we had absolutely no problem with noise. This is a great hotel, and I had a wonderful experience. I would stay here again, though if I visit San Francisco again, I would prefer to stay in the more immediate downtown area rather than on Fisherman's Wharf. However, it was the perfect location for us to stay after spending an afternoon and evening on the Wharf and at Alcatraz.

Answer: bartender was very friendly and accommodating

My husband and I stayed our last night in San Francisco at this hotel, after spending the previous night on Nob Hill. Check-in was very smooth and we were treated very well. I had made a couple requests months ago when I booked my room, and they were granted without a reminder! I had requested a room on the top floor, facing Jones street (as recommended by other TripAdvisor users!) I was pleased to see they had noted my requests and honored them. The room was a little small, but that didn't really bother us.. We didn't plan a trip to San Francisco to sit in our room! I couldn't wait to try out this bed so many other people have raved about, so I sat down and leaned back, and just sank in!!! It felt so comfortable, I couldn't wait to spend a night there. The view out of our room was decent, we had a pretty good view of a portion of downtown. My biggest complaint about this hotel involves the bathroom. It is definitely showing its age... but the largest problem can easily be fixed! The shower curtain is just plain TACKY. It does not match the class of the hotel by any means, and it would not be hard for Marriott to get some more neutral shower curtains that are more pleasant to look at! The provided toiletries are Bath and Body works- they smell so wonderful and are a nice touch. Parking was once again steep, at $38 a night, but I was prepared for that. It was nice to be so close to the Wharf, where we specifically wanted to be because we were taking a night tour of Alcatraz. When that was finished, it was a quick walk back to the hotel. However, the Marriott is a block or so further inland than many of the other wharf hotels... If you really want to be right on the main strip, the Courtyard or Arognaut will get you a bit closer. The Holiday Inn looked pretty run down, at least from the outside. When we got back to our hotel, we went over to the bar to get some dessert. The menu was rather limited, and nothing looked that great, so we decided to get a pizza to bring back to our room. <hl> The bartender was very friendly and accommodating . <hl> The bed was VERY comfortable, and we had a great nights' sleep! My husband, however, didn't enjoy the feather bed, but I sure did! It must have been because our room faced Jones Street, but we had absolutely no problem with noise. This is a great hotel, and I had a wonderful experience. I would stay here again, though if I visit San Francisco again, I would prefer to stay in the more immediate downtown area rather than on Fisherman's Wharf. However, it was the perfect location for us to stay after spending an afternoon and evening on the Wharf and at Alcatraz.

My husband and I stayed our last night in San Francisco at this hotel, after spending the previous night on Nob Hill.Check-in was very smooth and we were treated very well. I had made a couple requests months ago when I booked my room, and they were granted without a reminder! I had requested a room on the top floor, facing Jones street (as recommended by other TripAdvisor users!) I was pleased to see they had noted my requests and honored them. The room was a little small, but that didn't really bother us.. We didn't plan a trip to San Francisco to sit in our room! I couldn't wait to try out this bed so many other people have raved about, so I sat down and leaned back, and just sank in!!! It felt so comfortable, I couldn't wait to spend a night there. The view out of our room was decent, we had a pretty good view of a portion of downtown. My biggest complaint about this hotel involves the bathroom. It is definitely showing its age... but the largest problem can easily be fixed! The shower curtain is just plain TACKY. It does not match the class of the hotel by any means, and it would not be hard for Marriott to get some more neutral shower curtains that are more pleasant to look at! The provided toiletries are Bath and Body works- they smell so wonderful and are a nice touch. Parking was once again steep, at $38 a night, but I was prepared for that. It was nice to be so close to the Wharf, where we specifically wanted to be because we were taking a night tour of Alcatraz. When that was finished, it was a quick walk back to the hotel. However, the Marriott is a block or so further inland than many of the other wharf hotels... If you really want to be right on the main strip, the Courtyard or Arognaut will get you a bit closer. The Holiday Inn looked pretty run down, at least from the outside. When we got back to our hotel, we went over to the bar to get some dessert. The menu was rather limited, and nothing looked that great, so we decided to get a pizza to bring back to our room. The <hl> bartender was very friendly and accommodating <hl>. The bed was VERY comfortable, and we had a great nights' sleep! My husband, however, didn't enjoy the feather bed, but I sure did! It must have been because our room faced Jones Street, but we had absolutely no problem with noise. This is a great hotel, and I had a wonderful experience. I would stay here again, though if I visit San Francisco again, I would prefer to stay in the more immediate downtown area rather than on Fisherman's Wharf. However, it was the perfect location for us to stay after spending an afternoon and evening on the Wharf and at Alcatraz.

The <hl> bartender was very friendly and accommodating <hl> .


Question: How is the staff?

Coming from a very conservative and modern city, my experience at the Hotel Adagio was excellent to say the least. The staff was very attractive and very helpful, we received service with a smile from the time we checked in to the day we checked out. The rooms are an excellent value for the price. I have very expensive taste and typically do five star resorts and this hotel is beautifully done. The room I had was a Junior Suite, and it was gorgeous. (even had Aveda products in the room) I travel to San Francisco quite often on both business and pleasure, and my stays within the city range all over the place. I would recommend the Hotel Adagio by far over any other hotel within the same area. A fabulous restaurant and bar, free internet service and friendly staff. What more can you ask for?

Answer: The staff was very attractive and very helpful

Coming from a very conservative and modern city, my experience at the Hotel Adagio was excellent to say the least. <hl> The staff was very attractive and very helpful , we received service with a smile from the time we checked in to the day we checked out. <hl> The rooms are an excellent value for the price. I have very expensive taste and typically do five star resorts and this hotel is beautifully done. The room I had was a Junior Suite, and it was gorgeous. (even had Aveda products in the room) I travel to San Francisco quite often on both business and pleasure, and my stays within the city range all over the place. I would recommend the Hotel Adagio by far over any other hotel within the same area. A fabulous restaurant and bar, free internet service and friendly staff. What more can you ask for?

Coming from a very conservative and modern city, my experience at the Hotel Adagio was excellent to say the least. <hl> The staff was very attractive and very helpful <hl>, we received service with a smile from the time we checked in to the day we checked out. The rooms are an excellent value for the price. I have very expensive taste and typically do five star resorts and this hotel is beautifully done. The room I had was a Junior Suite, and it was gorgeous. (even had Aveda products in the room) I travel to San Francisco quite often on both business and pleasure, and my stays within the city range all over the place. I would recommend the Hotel Adagio by far over any other hotel within the same area. A fabulous restaurant and bar, free internet service and friendly staff. What more can you ask for?

<hl> The staff was very attractive and very helpful <hl> , we received service with a smile from the time we checked in to the day we checked out.


Question: Was the service good?

This is a great hotel. We stayed there for 5 nights as part of our honeymoon. They knew ahead of time that it was our honeymoon and they sent up a bottle of wine and a card to the room. Such a nice and appreciated touch.After checking in, they rang up to the room to make sure everything was ok. It was! Lovely clean rooms and bathrooms. Wine reception is great at 5:30pm. Overall, an excellent experience. We'd stay there again.

Answer: . Overall, an excellent experience

This is a great hotel. We stayed there for 5 nights as part of our honeymoon. They knew ahead of time that it was our honeymoon and they sent up a bottle of wine and a card to the room. Such a nice and appreciated touch. After checking in, they rang up to the room to make sure everything was ok. It was! Lovely clean rooms and bathrooms. <hl> Wine reception is great at 5:30pm . Overall, an excellent experience . <hl> We'd stay there again.

This is a great hotel. We stayed there for 5 nights as part of our honeymoon. They knew ahead of time that it was our honeymoon and they sent up a bottle of wine and a card to the room. Such a nice and appreciated touch.After checking in, they rang up to the room to make sure everything was ok. It was! Lovely clean rooms and bathrooms. Wine reception is great at 5:30pm<hl> . Overall, an excellent experience <hl>. We'd stay there again.

Wine reception is great at 5:30pm <hl> . Overall, an excellent experience <hl> .


Question: How was the experience on the service?

Compared to many other hotels I stayed on my California business trip, this hotel is a really good value: Good location, quiet, nice staff, clean rooms, good office chairs to get your work done. The only negative for me was: high WiFi prices (but you might have a PC card) and that the staff ignored my sign at the door not to bother me on a Sunday. They just woke up everybody on the floor at 7 AM = mean!

Answer: the staff ignored my sign at the door not to bother me on a Sunday

Compared to many other hotels I stayed on my California business trip, this hotel is a really good value: Good location, quiet, nice staff, clean rooms, good office chairs to get your work done. The only negative for me was: high WiFi prices (but you might have a PC card) and <hl> that the staff ignored my sign at the door not to bother me on a Sunday . <hl> They just woke up everybody on the floor at 7 AM = mean!

Compared to many other hotels I stayed on my California business trip, this hotel is a really good value: Good location, quiet, nice staff, clean rooms, good office chairs to get your work done. The only negative for me was: high WiFi prices (but you might have a PC card) and that <hl> the staff ignored my sign at the door not to bother me on a Sunday <hl>. They just woke up everybody on the floor at 7 AM = mean!

that <hl> the staff ignored my sign at the door not to bother me on a Sunday <hl> .


Question: How is the parking lot?

My partner and I just returned from a 4-night stay at the Archbishop's Mansion.The building is just beautiful, located across the street from the famous Painted Ladies (Victorian homes) and Alamo Square Park. The location is unbeatable (a 5-10 minute max drive from most anywhere in the city). The mansion has its own small parking lot, and street parking can be located quickly -- for me, this is key when booking a hotel in SFO, where finding parking can be a frustrating chore and some hotels charge ridiculous daily parking rates.The staff really shined. It was my birthday and they were always saying "happy birthday," and asking us if we were enjoying ourselves. A tiny little touch like this that you won't find in a mainstream hotel can make a world of difference. Our room (named "Romeo and Juliet") was appointed with antique furniture, beautiful wallpaper, and a canopied bed. It also had an enormous tub with a sitting area in the bathroom. The room was surprisingly quiet, although we were told that the place was full. A very good expanded continental breakfast of our choosing was delivered to our room each morning on a silver tray at our requested time. In closing, I would just like to weigh in on a few prior negative comments appearing in reviews below. First, none of the staff, including the manager, were "condescending." Although I cannot vouch for others' perceptions, as stated above, the staff were at all times excellent to us. Second, I did not smell mold. The property was impeccably clean. Finally, the neighborhood in which the AB is located is very upscale, and we had no problems walking around at night, including in Alamo Square.In sum, we had a spectacular time and we'll be back.

Answer: The mansion has its own small parking lot

My partner and I just returned from a 4-night stay at the Archbishop's Mansion. The building is just beautiful, located across the street from the famous Painted Ladies (Victorian homes) and Alamo Square Park. The location is unbeatable (a 5-10 minute max drive from most anywhere in the city). <hl> The mansion has its own small parking lot , and street parking can be located quickly -- for me, this is key when booking a hotel in SFO, where finding parking can be a frustrating chore and some hotels charge ridiculous daily parking rates. <hl> The staff really shined. It was my birthday and they were always saying "happy birthday," and asking us if we were enjoying ourselves. A tiny little touch like this that you won't find in a mainstream hotel can make a world of difference. Our room (named "Romeo and Juliet") was appointed with antique furniture, beautiful wallpaper, and a canopied bed. It also had an enormous tub with a sitting area in the bathroom. The room was surprisingly quiet, although we were told that the place was full. A very good expanded continental breakfast of our choosing was delivered to our room each morning on a silver tray at our requested time. In closing, I would just like to weigh in on a few prior negative comments appearing in reviews below. First, none of the staff, including the manager, were "condescending." Although I cannot vouch for others' perceptions, as stated above, the staff were at all times excellent to us. Second, I did not smell mold. The property was impeccably clean. Finally, the neighborhood in which the AB is located is very upscale, and we had no problems walking around at night, including in Alamo Square. In sum, we had a spectacular time and we'll be back.

My partner and I just returned from a 4-night stay at the Archbishop's Mansion.The building is just beautiful, located across the street from the famous Painted Ladies (Victorian homes) and Alamo Square Park. The location is unbeatable (a 5-10 minute max drive from most anywhere in the city). <hl> The mansion has its own small parking lot <hl>, and street parking can be located quickly -- for me, this is key when booking a hotel in SFO, where finding parking can be a frustrating chore and some hotels charge ridiculous daily parking rates.The staff really shined. It was my birthday and they were always saying "happy birthday," and asking us if we were enjoying ourselves. A tiny little touch like this that you won't find in a mainstream hotel can make a world of difference. Our room (named "Romeo and Juliet") was appointed with antique furniture, beautiful wallpaper, and a canopied bed. It also had an enormous tub with a sitting area in the bathroom. The room was surprisingly quiet, although we were told that the place was full. A very good expanded continental breakfast of our choosing was delivered to our room each morning on a silver tray at our requested time. In closing, I would just like to weigh in on a few prior negative comments appearing in reviews below. First, none of the staff, including the manager, were "condescending." Although I cannot vouch for others' perceptions, as stated above, the staff were at all times excellent to us. Second, I did not smell mold. The property was impeccably clean. Finally, the neighborhood in which the AB is located is very upscale, and we had no problems walking around at night, including in Alamo Square.In sum, we had a spectacular time and we'll be back.

<hl> The mansion has its own small parking lot <hl> , and street parking can be located quickly -- for me, this is key when booking a hotel in SFO, where finding parking can be a frustrating chore and some hotels charge ridiculous daily parking rates.


Question: How is everything else?

The room was nice and clean but small. The twin room came with 2 Super single beds (smaller than queen size). We had an additional removable bed at no extra charge. The price of the room did not include breakfast. There was a little bit of noise from the traffic on the street. Some of the reception staff was friendly and helpful, others were very reluctant to help. This hotel had a tie-up with Avis. We rented a car from Avis through the hotel. The reception staff and concierge agreed to allow us to drop off our keys with them and they would return it to Avis (2 blocks away) but the staff on duty the next day said they were not able to do it. We were told that the concierge was on leave on Monday and there was nobody to stand in for him! On our last day, we received 2 hotel bills through the slot under the door - 1 for our room and another for another room! These were the only 2 negative experience. Housekeeping and everything else was good. Overall, a decent hotel, average value for money, but I was expecting better service from the front desk staff.

Answer: everything else was good

The room was nice and clean but small. The twin room came with 2 Super single beds (smaller than queen size). We had an additional removable bed at no extra charge. The price of the room did not include breakfast. There was a little bit of noise from the traffic on the street. Some of the reception staff was friendly and helpful, others were very reluctant to help. This hotel had a tie-up with Avis. We rented a car from Avis through the hotel. The reception staff and concierge agreed to allow us to drop off our keys with them and they would return it to Avis (2 blocks away) but the staff on duty the next day said they were not able to do it. We were told that the concierge was on leave on Monday and there was nobody to stand in for him! On our last day, we received 2 hotel bills through the slot under the door - 1 for our room and another for another room! These were the only 2 negative experience. <hl> Housekeeping and everything else was good . <hl> Overall, a decent hotel, average value for money, but I was expecting better service from the front desk staff.

The room was nice and clean but small. The twin room came with 2 Super single beds (smaller than queen size). We had an additional removable bed at no extra charge. The price of the room did not include breakfast. There was a little bit of noise from the traffic on the street. Some of the reception staff was friendly and helpful, others were very reluctant to help. This hotel had a tie-up with Avis. We rented a car from Avis through the hotel. The reception staff and concierge agreed to allow us to drop off our keys with them and they would return it to Avis (2 blocks away) but the staff on duty the next day said they were not able to do it. We were told that the concierge was on leave on Monday and there was nobody to stand in for him! On our last day, we received 2 hotel bills through the slot under the door - 1 for our room and another for another room! These were the only 2 negative experience. Housekeeping and <hl> everything else was good <hl>. Overall, a decent hotel, average value for money, but I was expecting better service from the front desk staff.

Housekeeping and <hl> everything else was good <hl> .


Question: How is the pool area?

I've stayed in the city many times always paying more. This motel is a find. It is CLEAN, CLEAN, CLEAN. Great value for the money. No, it's not the Westin (stayed there several times), or Hyatt, but is a third of the cost. Good location, easy walk for shopping and eating out. I found the room to be in good shape, clean and quiet. Free parking is a plus if you have a rental. The only con is the spaces are small. Very TIGHT parking! If you have anything bigger than a midsize, be prepared to crawl out the window or the back to get out once you've parked. I'll stay here again next time, with or without a car.

Answer: city many times always paying

<hl> I've stayed in the city many times always paying more. <hl> This motel is a find. It is CLEAN, CLEAN, CLEAN. Great value for the money. No, it's not the Westin (stayed there several times), or Hyatt, but is a third of the cost. Good location, easy walk for shopping and eating out. I found the room to be in good shape, clean and quiet. Free parking is a plus if you have a rental. The only con is the spaces are small. Very TIGHT parking! If you have anything bigger than a midsize, be prepared to crawl out the window or the back to get out once you've parked. I'll stay here again next time, with or without a car.

I've stayed in the <hl> city many times always paying <hl> more. This motel is a find. It is CLEAN, CLEAN, CLEAN. Great value for the money. No, it's not the Westin (stayed there several times), or Hyatt, but is a third of the cost. Good location, easy walk for shopping and eating out. I found the room to be in good shape, clean and quiet. Free parking is a plus if you have a rental. The only con is the spaces are small. Very TIGHT parking! If you have anything bigger than a midsize, be prepared to crawl out the window or the back to get out once you've parked. I'll stay here again next time, with or without a car.


Question: How would you rate the area where the hotel is situated?

I had a wonderful time at the Marriott Courtyard. It is located in a safe area and is in proximity to a lot of restaurants. The staff was very helpful and friendly. The only bad thing about this hotel is that there isn't a mini refrigerator in the rooms.

Answer: It is located in a safe area and is in proximity to a lot of restaurants

I had a wonderful time at the Marriott Courtyard. <hl> It is located in a safe area and is in proximity to a lot of restaurants . <hl> The staff was very helpful and friendly. The only bad thing about this hotel is that there isn't a mini refrigerator in the rooms.

I had a wonderful time at the Marriott Courtyard. <hl> It is located in a safe area and is in proximity to a lot of restaurants <hl>. The staff was very helpful and friendly. The only bad thing about this hotel is that there isn't a mini refrigerator in the rooms.

<hl> It is located in a safe area and is in proximity to a lot of restaurants <hl> .


Question: How is the speed of the internet?

We stayed 4 nights at the Diva, after having stayed there 3 nights last summer. We found the 7th floor rooms extremely comfortable, clean, and the king sized beds with toppers are awesome. The hotel is in a great location and the staff makes it all worth it - they are all wonderful, friendly, helpful and accommodating. They gave us great directions to places and recommendations. We truly enjoyed being there. I found the morning coffee way too strong and bitter, but I see others have liked it, so it's a matter of taste. Free internet service in the rooms was convenient and easy to access. I am very fussy about hotels and generally do not like them, but I was very comfortable staying at Hotel Diva.

Answer: Free internet service in the rooms was convenient and easy to access

We stayed 4 nights at the Diva, after having stayed there 3 nights last summer. We found the 7th floor rooms extremely comfortable, clean, and the king sized beds with toppers are awesome. The hotel is in a great location and the staff makes it all worth it - they are all wonderful, friendly, helpful and accommodating. They gave us great directions to places and recommendations. We truly enjoyed being there. I found the morning coffee way too strong and bitter, but I see others have liked it, so it's a matter of taste. <hl> Free internet service in the rooms was convenient and easy to access . <hl> I am very fussy about hotels and generally do not like them, but I was very comfortable staying at Hotel Diva.

We stayed 4 nights at the Diva, after having stayed there 3 nights last summer. We found the 7th floor rooms extremely comfortable, clean, and the king sized beds with toppers are awesome. The hotel is in a great location and the staff makes it all worth it - they are all wonderful, friendly, helpful and accommodating. They gave us great directions to places and recommendations. We truly enjoyed being there. I found the morning coffee way too strong and bitter, but I see others have liked it, so it's a matter of taste. <hl> Free internet service in the rooms was convenient and easy to access <hl>. I am very fussy about hotels and generally do not like them, but I was very comfortable staying at Hotel Diva.

<hl> Free internet service in the rooms was convenient and easy to access <hl> .


Question: Does this hotel have a good concierge service?

I arrived midday during a business trip and needed to get some work done and found myself in a beautiful room with all the amenities to make my "office time" great. Sunny, spacious, and supremely comfortable. Fantastic, gracious staff...very personal...almost felt like I was staying in a private inn or B&B. Wonderful neighborhood. This hotel entirely changed my view (literally and figuratively) of SF, as I'd only stayed in downtown hotels on past visits.I'd recommend to colleagues, family or friends (and already have!). I will definitely visit again when returning to SF.

Answer: very personal

I arrived midday during a business trip and needed to get some work done and found myself in a beautiful room with all the amenities to make my "office time" great. Sunny, spacious, and supremely comfortable. Fantastic, gracious staff... <hl> very personal ...almost felt like I was staying in a private inn or B&B. Wonderful neighborhood. <hl> This hotel entirely changed my view (literally and figuratively) of SF, as I'd only stayed in downtown hotels on past visits. I'd recommend to colleagues, family or friends (and already have!). I will definitely visit again when returning to SF.

I arrived midday during a business trip and needed to get some work done and found myself in a beautiful room with all the amenities to make my "office time" great. Sunny, spacious, and supremely comfortable. Fantastic, gracious staff...<hl> very personal <hl>...almost felt like I was staying in a private inn or B&B. Wonderful neighborhood. This hotel entirely changed my view (literally and figuratively) of SF, as I'd only stayed in downtown hotels on past visits.I'd recommend to colleagues, family or friends (and already have!). I will definitely visit again when returning to SF.

<hl> very personal <hl> ...almost felt like I was staying in a private inn or B&B. Wonderful neighborhood.


Question: How is front desk?

We stayed at this hotel for two nights on a vacation. It was awful. My own complaints are very similar to the other reviews. We booked on priceline. We also called to confirm a smoking king room (and also emailed). When we checked in we were told we could not have the room we had requested (and they confirmed). The hotel manager (sounds like the same one discussed in earlier reviews) told us "thats what you get for booking on priceline" and said that we should have booked through them instead. The front desk staff was extremely rude. This is no four star hotel. The rooms are dirty and dingy. Ours faced the driveway on the ground floor. All night there were cars driving in and out, idling their engines. Our window was blocked by a wooden beam and cement post. The washroom was tiny and the tiles were caved in around the faucet and appeared to be rotten underneath. The rooms are also extremely small. I do not know if this is all rooms, or just the second class rooms that they relegate people who do not book directly through their site to. We asked for guest robes and were told we would have to "sign them out" (again, duplicating the treatment of an earlier reviewer who felt like a criminal). The location is the only positive feature...but it is not worth it! There are so many nicer (and less expensive) hotels in the area with the same location.When we checked in (in the early afternoon) there were still dirty breakfast dishes (with dead flies floating in the orange juice) left outside our door in the hallway. It was dirty and dingy. We requested an in room fridge (none were available) and to get ice we had to walk to a different building, and then up an elevator and down a hall. I felt very poorly treated. For the amount of money that they charge, this hotel is not worth it. It is not the same class or standards that you might expect from other hotels in the Sheraton line. It was awful. Do not stay here.

Answer: The front desk staff was extremely rude

We stayed at this hotel for two nights on a vacation. It was awful. My own complaints are very similar to the other reviews. We booked on priceline. We also called to confirm a smoking king room (and also emailed). When we checked in we were told we could not have the room we had requested (and they confirmed). The hotel manager (sounds like the same one discussed in earlier reviews) told us "thats what you get for booking on priceline" and said that we should have booked through them instead. <hl> The front desk staff was extremely rude . <hl> This is no four star hotel. The rooms are dirty and dingy. Ours faced the driveway on the ground floor. All night there were cars driving in and out, idling their engines. Our window was blocked by a wooden beam and cement post. The washroom was tiny and the tiles were caved in around the faucet and appeared to be rotten underneath. The rooms are also extremely small. I do not know if this is all rooms, or just the second class rooms that they relegate people who do not book directly through their site to. We asked for guest robes and were told we would have to "sign them out" (again, duplicating the treatment of an earlier reviewer who felt like a criminal). The location is the only positive feature...but it is not worth it! There are so many nicer (and less expensive) hotels in the area with the same location. When we checked in (in the early afternoon) there were still dirty breakfast dishes (with dead flies floating in the orange juice) left outside our door in the hallway. It was dirty and dingy. We requested an in room fridge (none were available) and to get ice we had to walk to a different building, and then up an elevator and down a hall. I felt very poorly treated. For the amount of money that they charge, this hotel is not worth it. It is not the same class or standards that you might expect from other hotels in the Sheraton line. It was awful. Do not stay here.

We stayed at this hotel for two nights on a vacation. It was awful. My own complaints are very similar to the other reviews. We booked on priceline. We also called to confirm a smoking king room (and also emailed). When we checked in we were told we could not have the room we had requested (and they confirmed). The hotel manager (sounds like the same one discussed in earlier reviews) told us "thats what you get for booking on priceline" and said that we should have booked through them instead. <hl> The front desk staff was extremely rude <hl>. This is no four star hotel. The rooms are dirty and dingy. Ours faced the driveway on the ground floor. All night there were cars driving in and out, idling their engines. Our window was blocked by a wooden beam and cement post. The washroom was tiny and the tiles were caved in around the faucet and appeared to be rotten underneath. The rooms are also extremely small. I do not know if this is all rooms, or just the second class rooms that they relegate people who do not book directly through their site to. We asked for guest robes and were told we would have to "sign them out" (again, duplicating the treatment of an earlier reviewer who felt like a criminal). The location is the only positive feature...but it is not worth it! There are so many nicer (and less expensive) hotels in the area with the same location.When we checked in (in the early afternoon) there were still dirty breakfast dishes (with dead flies floating in the orange juice) left outside our door in the hallway. It was dirty and dingy. We requested an in room fridge (none were available) and to get ice we had to walk to a different building, and then up an elevator and down a hall. I felt very poorly treated. For the amount of money that they charge, this hotel is not worth it. It is not the same class or standards that you might expect from other hotels in the Sheraton line. It was awful. Do not stay here.

<hl> The front desk staff was extremely rude <hl> .


Question: How does the concierge behave?

After getting this hotel on Priceline, I read some of the reviews from other travelers and was a bit "scared" about what I was in for.....I was prepared for a horrible room, snotty desk people, hard beds, etc.. I was plesantly relieved! We payed $80.00 for a nice room. I called the hotel in advance and requested a king bed which they gave me with no problem. We did not have a view of the street, but their courtyard. The desk staff and concierge were wonderful. The hotel was extremely quiet and was located right next to two of SF's most expensive hotels on Nob Hill. We walked down the STEEP hill to Union Square for breakfast at Sears Pancake House. We had wonderful Swedish pancakes and made the walk back to the hotel....WHEW!!! A real workout. The only downfall is the parking fee of 43.00. But that is SF, parking is expensive. I would recommend this hotel again.

Answer: concierge were wonderful

After getting this hotel on Priceline, I read some of the reviews from other travelers and was a bit "scared" about what I was in for.....I was prepared for a horrible room, snotty desk people, hard beds, etc.. I was plesantly relieved! We payed $80.00 for a nice room. I called the hotel in advance and requested a king bed which they gave me with no problem. We did not have a view of the street, but their courtyard. <hl> The desk staff and concierge were wonderful . <hl> The hotel was extremely quiet and was located right next to two of SF's most expensive hotels on Nob Hill. We walked down the STEEP hill to Union Square for breakfast at Sears Pancake House. We had wonderful Swedish pancakes and made the walk back to the hotel.... WHEW!!! A real workout. The only downfall is the parking fee of 43.00. But that is SF, parking is expensive. I would recommend this hotel again.

After getting this hotel on Priceline, I read some of the reviews from other travelers and was a bit "scared" about what I was in for.....I was prepared for a horrible room, snotty desk people, hard beds, etc.. I was plesantly relieved! We payed $80.00 for a nice room. I called the hotel in advance and requested a king bed which they gave me with no problem. We did not have a view of the street, but their courtyard. The desk staff and <hl> concierge were wonderful <hl>. The hotel was extremely quiet and was located right next to two of SF's most expensive hotels on Nob Hill. We walked down the STEEP hill to Union Square for breakfast at Sears Pancake House. We had wonderful Swedish pancakes and made the walk back to the hotel....WHEW!!! A real workout. The only downfall is the parking fee of 43.00. But that is SF, parking is expensive. I would recommend this hotel again.

The desk staff and <hl> concierge were wonderful <hl> .


Question: Is it food?

The minimalist attitude of the hotel design is comfortable and relaxing after a busy day walking the streets of San Francisco. The flat screen tv, eco-friendly amenities and comfortable bed were a great respite in a busy city. Their restaurant has wonderful food all with a sustainable bent. The atmosphere was calm and relaxing at the gates to China Town. The only negative was that I could hear the garbage truck during the night, but I wouldn't have traded me view even with the noise.

Answer: Their restaurant has wonderful food all with a sustainable bent

The minimalist attitude of the hotel design is comfortable and relaxing after a busy day walking the streets of San Francisco. The flat screen tv, eco-friendly amenities and comfortable bed were a great respite in a busy city. <hl> Their restaurant has wonderful food all with a sustainable bent . <hl> The atmosphere was calm and relaxing at the gates to China Town. The only negative was that I could hear the garbage truck during the night, but I wouldn't have traded me view even with the noise.

The minimalist attitude of the hotel design is comfortable and relaxing after a busy day walking the streets of San Francisco. The flat screen tv, eco-friendly amenities and comfortable bed were a great respite in a busy city. <hl> Their restaurant has wonderful food all with a sustainable bent <hl>. The atmosphere was calm and relaxing at the gates to China Town. The only negative was that I could hear the garbage truck during the night, but I wouldn't have traded me view even with the noise.

<hl> Their restaurant has wonderful food all with a sustainable bent <hl> .


Question: How is people attention?

We stayed for three nights in March. The people there were very friendly. I asked for a king size bed on the booking form and got the biggest bed I have ever seen in my life! Our room faced into the courtyard and was very quiet. The location is great. Feels very safe and is just a few blocks from the cable car and some nice cafes and restaurants. Apart from our obligatory tourist ride on the cable car we walked nearly everywhere - down to the wharf (where we hired bikes to go to Golden Gate Bridge), North Beach, Chinatown, Telegraph Hill, Union Square..... The staff were happy to advise us where not to walk through, and the hills were a good work out!I'd definitely recommend booking this motel.

Answer: The people there were very friendly

The people there were very friendly .

We stayed for three nights in March. <hl> The people there were very friendly . <hl> I asked for a king size bed on the booking form and got the biggest bed I have ever seen in my life! Our room faced into the courtyard and was very quiet. The location is great. Feels very safe and is just a few blocks from the cable car and some nice cafes and restaurants. Apart from our obligatory tourist ride on the cable car we walked nearly everywhere - down to the wharf (where we hired bikes to go to Golden Gate Bridge), North Beach, Chinatown, Telegraph Hill, Union Square..... The staff were happy to advise us where not to walk through, and the hills were a good work out!I'd definitely recommend booking this motel.

We stayed for three nights in March. <hl> The people there were very friendly <hl>. I asked for a king size bed on the booking form and got the biggest bed I have ever seen in my life! Our room faced into the courtyard and was very quiet. The location is great. Feels very safe and is just a few blocks from the cable car and some nice cafes and restaurants. Apart from our obligatory tourist ride on the cable car we walked nearly everywhere - down to the wharf (where we hired bikes to go to Golden Gate Bridge), North Beach, Chinatown, Telegraph Hill, Union Square..... The staff were happy to advise us where not to walk through, and the hills were a good work out!I'd definitely recommend booking this motel.

<hl> The people there were very friendly <hl> .


Question: What is the customer service?

The mosser hotel allowed us to stay in the middle of union square for a more than reasonable rate. The service was amazing as was the location! The staff were warm and friendly!! Loved it and will be back

Answer: The staff were warm and friendly

The mosser hotel allowed us to stay in the middle of union square for a more than reasonable rate. <hl> The service was amazing as was the location! The staff were warm and friendly !! <hl> Loved it and will be back

The mosser hotel allowed us to stay in the middle of union square for a more than reasonable rate. The service was amazing as was the location! <hl> The staff were warm and friendly <hl>!! Loved it and will be back

The service was amazing as was the location! <hl> The staff were warm and friendly <hl> !!


Question: What kind of parking situation is there?

A friend and I stayed at the Castle in for 2 nights. We had excellent service from the staff extremely kind and helpful. They let us into our room early, gave us very helpful directions, suggestions and maps for walking, bus information etc. The room was very clean and quiet. Free parking was a huge plus! The location is great.I would stay there again and highly recommend the Castle Inn.

Answer: Free parking was a huge plus

Free parking was a huge plus !

A friend and I stayed at the Castle in for 2 nights. We had excellent service from the staff extremely kind and helpful. They let us into our room early, gave us very helpful directions, suggestions and maps for walking, bus information etc. The room was very clean and quiet. <hl> Free parking was a huge plus ! <hl> The location is great. I would stay there again and highly recommend the Castle Inn.

A friend and I stayed at the Castle in for 2 nights. We had excellent service from the staff extremely kind and helpful. They let us into our room early, gave us very helpful directions, suggestions and maps for walking, bus information etc. The room was very clean and quiet. <hl> Free parking was a huge plus <hl>! The location is great.I would stay there again and highly recommend the Castle Inn.

<hl> Free parking was a huge plus <hl> !


Question: How about the quality of the central location?

The Harbor Court is a charming little joint on the embarcadero with great views and some nice little touches. Upon arrival we noted that the "valet" service wasn't really well defined and later discovered that the bellmen were doing double duty. Check in was quick and they accommodated our request for early check in (10:30a). Valet for overnight seemed excessive at $38. The wine and beer cordial in the evening was nice, the wines were tasty and not just cheap swill and the beer was Sierra Nevada on tap. The room was small, but not too cramped, similar to NYC hotels. It had an iPod player on the clock radio and a flat screen LCD on the wall. The LCD was not tuned correctly for the aspect ratio and they should either get an HD signal or stretch the 4:3 picture. Nothing worse than watching a square picture on a rectangular screen. The bed was a tad on the hard side, any harder and I would say too uncomfortable for a good night sleep. Check out was quick and they held our bags while we spent the afternoon in the city. Staff was courteous, kind, and helpful. Location was nice, but they really weren't near much besides Market St. and the Embarcadero. Probably 1 mile west to Fishermans Wharf, 1 mile east to AT&T Park.

Answer: was nice

The Harbor Court is a charming little joint on the embarcadero with great views and some nice little touches. Upon arrival we noted that the "valet" service wasn't really well defined and later discovered that the bellmen were doing double duty. Check in was quick and they accommodated our request for early check in (10:30a). Valet for overnight seemed excessive at $38. <hl> The wine and beer cordial in the evening was nice , the wines were tasty and not just cheap swill and the beer was Sierra Nevada on tap. <hl> The room was small, but not too cramped, similar to NYC hotels. It had an iPod player on the clock radio and a flat screen LCD on the wall. The LCD was not tuned correctly for the aspect ratio and they should either get an HD signal or stretch the 4:3 picture. Nothing worse than watching a square picture on a rectangular screen. The bed was a tad on the hard side, any harder and I would say too uncomfortable for a good night sleep. Check out was quick and they held our bags while we spent the afternoon in the city. Staff was courteous, kind, and helpful. Location was nice, but they really weren't near much besides Market St. and the Embarcadero. Probably 1 mile west to Fishermans Wharf, 1 mile east to AT&T Park.

The Harbor Court is a charming little joint on the embarcadero with great views and some nice little touches. Upon arrival we noted that the "valet" service wasn't really well defined and later discovered that the bellmen were doing double duty. Check in was quick and they accommodated our request for early check in (10:30a). Valet for overnight seemed excessive at $38. The wine and beer cordial in the evening <hl> was nice <hl>, the wines were tasty and not just cheap swill and the beer was Sierra Nevada on tap. The room was small, but not too cramped, similar to NYC hotels. It had an iPod player on the clock radio and a flat screen LCD on the wall. The LCD was not tuned correctly for the aspect ratio and they should either get an HD signal or stretch the 4:3 picture. Nothing worse than watching a square picture on a rectangular screen. The bed was a tad on the hard side, any harder and I would say too uncomfortable for a good night sleep. Check out was quick and they held our bags while we spent the afternoon in the city. Staff was courteous, kind, and helpful. Location was nice, but they really weren't near much besides Market St. and the Embarcadero. Probably 1 mile west to Fishermans Wharf, 1 mile east to AT&T Park.

The wine and beer cordial in the evening <hl> was nice <hl> , the wines were tasty and not just cheap swill and the beer was Sierra Nevada on tap.


Question: How is hotel?

Just stayed at this hotel recently. I have lived in SF for years and wanted to stay but since I moved away I was able to. This hotel is very funky and fun. The staff are very cool, nice and knowledgeable. The price is about average for SF and the renovated rooms are very comfortable. This is especially a good place for people into live music (many bands stay here) and want a true San Francisco experience. It's close to all the things most people want and even have a map to the best live music venues. Just ask the staff for any help and they will oblige. If you are looking for a fancy, overpriced hotel, this is not the place for you. It is very comfortable, the continental breakfast is good, people seemed to be enjoying the heated pool...it was 48 degrees outside so we passed on that but there were people still partaking. I've heard that the restaurant and nightclub is very good altho we had just danced our "*&^es" off at the Warfield so we were quite beat. All I can say if you want a fun experience, give the Phoenix Hotel a try...it is a better choice for those young or young at heart!

Answer: This hotel is very funky and fun

This hotel is very funky and fun .

Just stayed at this hotel recently. I have lived in SF for years and wanted to stay but since I moved away I was able to. <hl> This hotel is very funky and fun . <hl> The staff are very cool, nice and knowledgeable. The price is about average for SF and the renovated rooms are very comfortable. This is especially a good place for people into live music (many bands stay here) and want a true San Francisco experience. It's close to all the things most people want and even have a map to the best live music venues. Just ask the staff for any help and they will oblige. If you are looking for a fancy, overpriced hotel, this is not the place for you. It is very comfortable, the continental breakfast is good, people seemed to be enjoying the heated pool...it was 48 degrees outside so we passed on that but there were people still partaking. I've heard that the restaurant and nightclub is very good altho we had just danced our "*&^es" off at the Warfield so we were quite beat. All I can say if you want a fun experience, give the Phoenix Hotel a try...it is a better choice for those young or young at heart!

Just stayed at this hotel recently. I have lived in SF for years and wanted to stay but since I moved away I was able to. <hl> This hotel is very funky and fun <hl>. The staff are very cool, nice and knowledgeable. The price is about average for SF and the renovated rooms are very comfortable. This is especially a good place for people into live music (many bands stay here) and want a true San Francisco experience. It's close to all the things most people want and even have a map to the best live music venues. Just ask the staff for any help and they will oblige. If you are looking for a fancy, overpriced hotel, this is not the place for you. It is very comfortable, the continental breakfast is good, people seemed to be enjoying the heated pool...it was 48 degrees outside so we passed on that but there were people still partaking. I've heard that the restaurant and nightclub is very good altho we had just danced our "*&^es" off at the Warfield so we were quite beat. All I can say if you want a fun experience, give the Phoenix Hotel a try...it is a better choice for those young or young at heart!

<hl> This hotel is very funky and fun <hl> .


Question: How is place?

Let me be clear... this is NOT a new hotel! It's a refurbished old high rise close to the "Tenderloin" district. It's close to Union Square alright, but it's also very very close to lots of shady places in town. The immediate neighborhood looked dirty. Overall, the hotel has received a nice face lift, but there are definitely some issues here: the water pressure is god-awful, the furniture - though stylish - looks a bit cheap; elevators can take awhile; and parking really sucks. Staff is nice, but I frequently overheard casual conversations between the bell staff and the front desk employees (subject was usually cars) and some comments from the Maintenance crew (about leaks). The restaurant is great. Loved the bar! Very busy, too, so make sure to call ahead for reservations.

Answer: It's close to Union Square alright

Let me be clear... this is NOT a new hotel! It's a refurbished old high rise close to the "Tenderloin" district. <hl> It's close to Union Square alright , but it's also very very close to lots of shady places in town. <hl> The immediate neighborhood looked dirty. Overall, the hotel has received a nice face lift, but there are definitely some issues here: the water pressure is god-awful, the furniture - though stylish - looks a bit cheap; elevators can take awhile; and parking really sucks. Staff is nice, but I frequently overheard casual conversations between the bell staff and the front desk employees (subject was usually cars) and some comments from the Maintenance crew (about leaks). The restaurant is great. Loved the bar! Very busy, too, so make sure to call ahead for reservations.

Let me be clear... this is NOT a new hotel! It's a refurbished old high rise close to the "Tenderloin" district. <hl> It's close to Union Square alright <hl>, but it's also very very close to lots of shady places in town. The immediate neighborhood looked dirty. Overall, the hotel has received a nice face lift, but there are definitely some issues here: the water pressure is god-awful, the furniture - though stylish - looks a bit cheap; elevators can take awhile; and parking really sucks. Staff is nice, but I frequently overheard casual conversations between the bell staff and the front desk employees (subject was usually cars) and some comments from the Maintenance crew (about leaks). The restaurant is great. Loved the bar! Very busy, too, so make sure to call ahead for reservations.

<hl> It's close to Union Square alright <hl> , but it's also very very close to lots of shady places in town.


Question: How do you like the cable car stop?

After reading reviews on TripAdvisor for various hotels in the Union Square area, we settled on the Hotel Rex. Our stay was fine, but there were some issues that would prevent me from giving it an above average rating.First, the good. The staff that I met were all very friendly and helpful. Check in was easy and having a car booked for the airport when checking out was great. The room was cleaned efficiently. The best part of this hotel is the location. It is central to the shopping district and very close to cable car, trolleys, bus and subway transportation. If you go to San Francisco, this is a great area in which to stay.There is some improvement needed. The hallways and public areas look a bit worn and shabby. I visited the Hyatt where I could have booked a room for just a few dollars more and was impressed with the cleanliness and the overall condition of the public areas there. The elevator is very small and slow. The two of us could barely fit our bags and ourselves on board. The room itself was very tiny. There were no drawers to store clothes in, although there was a wardrobe. However, there was not floor space to store bags, so the only place to put them was in the wardrobe, which then limited the space to store clothes. The bedspread in the room had cigarette burns in it, although I thought the room was non-smoking. After cleaning the bathroom one day, the room attendant left a dirty cleaning rag (looked like an old, ripped up bath towel) in the middle of the floor. We were on a room toward the back, so didn't get street noise, but had one tiny window which looked out over HVAC units and the grafitti on the building next door. Finally, there was a gift basket addressed to someone else in the room when we checked in. I took it to the front desk and the clerk said "Oh, that's where that went!". I thought that seemed a little odd that in a small hotel, they couldn't send a basket to the correct room.Overall, a decent place to stay with good service. The public areas could use updating and the room could be designed more logically to maximize the limited space.

Answer: a decent place to stay with good service

After reading reviews on TripAdvisor for various hotels in the Union Square area, we settled on the Hotel Rex. Our stay was fine, but there were some issues that would prevent me from giving it an above average rating. First, the good. The staff that I met were all very friendly and helpful. Check in was easy and having a car booked for the airport when checking out was great. The room was cleaned efficiently. The best part of this hotel is the location. It is central to the shopping district and very close to cable car, trolleys, bus and subway transportation. If you go to San Francisco, this is a great area in which to stay. There is some improvement needed. The hallways and public areas look a bit worn and shabby. I visited the Hyatt where I could have booked a room for just a few dollars more and was impressed with the cleanliness and the overall condition of the public areas there. The elevator is very small and slow. The two of us could barely fit our bags and ourselves on board. The room itself was very tiny. There were no drawers to store clothes in, although there was a wardrobe. However, there was not floor space to store bags, so the only place to put them was in the wardrobe, which then limited the space to store clothes. The bedspread in the room had cigarette burns in it, although I thought the room was non-smoking. After cleaning the bathroom one day, the room attendant left a dirty cleaning rag (looked like an old, ripped up bath towel) in the middle of the floor. We were on a room toward the back, so didn't get street noise, but had one tiny window which looked out over HVAC units and the grafitti on the building next door. Finally, there was a gift basket addressed to someone else in the room when we checked in. I took it to the front desk and the clerk said "Oh, that's where that went!". I thought that seemed a little odd that in a small hotel, they couldn't send a basket to the correct room. <hl> Overall, a decent place to stay with good service . <hl> The public areas could use updating and the room could be designed more logically to maximize the limited space.

After reading reviews on TripAdvisor for various hotels in the Union Square area, we settled on the Hotel Rex. Our stay was fine, but there were some issues that would prevent me from giving it an above average rating.First, the good. The staff that I met were all very friendly and helpful. Check in was easy and having a car booked for the airport when checking out was great. The room was cleaned efficiently. The best part of this hotel is the location. It is central to the shopping district and very close to cable car, trolleys, bus and subway transportation. If you go to San Francisco, this is a great area in which to stay.There is some improvement needed. The hallways and public areas look a bit worn and shabby. I visited the Hyatt where I could have booked a room for just a few dollars more and was impressed with the cleanliness and the overall condition of the public areas there. The elevator is very small and slow. The two of us could barely fit our bags and ourselves on board. The room itself was very tiny. There were no drawers to store clothes in, although there was a wardrobe. However, there was not floor space to store bags, so the only place to put them was in the wardrobe, which then limited the space to store clothes. The bedspread in the room had cigarette burns in it, although I thought the room was non-smoking. After cleaning the bathroom one day, the room attendant left a dirty cleaning rag (looked like an old, ripped up bath towel) in the middle of the floor. We were on a room toward the back, so didn't get street noise, but had one tiny window which looked out over HVAC units and the grafitti on the building next door. Finally, there was a gift basket addressed to someone else in the room when we checked in. I took it to the front desk and the clerk said "Oh, that's where that went!". I thought that seemed a little odd that in a small hotel, they couldn't send a basket to the correct room.Overall, <hl> a decent place to stay with good service <hl>. The public areas could use updating and the room could be designed more logically to maximize the limited space.

Overall, <hl> a decent place to stay with good service <hl> .


Question: When are you a accommodating staff?

We decided to try one of the new, smaller boutique hotels in San Francisco. We usually stay at the larger, chain hotels (read Hyatt). The Orchard Garden hotel on Bush Street is a "green" hotel that we discovered on the internet. We reserved a two-day stay taking advantage of their "Park and Shop" special. It was a great deal for us, since we had a car to get around the City and were not thrilled at the thought of paying $35 per day just for parking. The package included parking and a great European buffet breakfast. The room was compact but very clean, efficient and "green." We applaud them for their efforts to conserve the environment. The staff was always courteous and accommodating and ready to help with directions, suggestions and such. We enjoyed our stay there and definitely will return.

Answer: The staff was always courteous and accommodating and ready to help with directions, suggestions and

We decided to try one of the new, smaller boutique hotels in San Francisco. We usually stay at the larger, chain hotels (read Hyatt). The Orchard Garden hotel on Bush Street is a "green" hotel that we discovered on the internet. We reserved a two-day stay taking advantage of their "Park and Shop" special. It was a great deal for us, since we had a car to get around the City and were not thrilled at the thought of paying $35 per day just for parking. The package included parking and a great European buffet breakfast. The room was compact but very clean, efficient and "green." We applaud them for their efforts to conserve the environment. <hl> The staff was always courteous and accommodating and ready to help with directions, suggestions and such. <hl> We enjoyed our stay there and definitely will return.

We decided to try one of the new, smaller boutique hotels in San Francisco. We usually stay at the larger, chain hotels (read Hyatt). The Orchard Garden hotel on Bush Street is a "green" hotel that we discovered on the internet. We reserved a two-day stay taking advantage of their "Park and Shop" special. It was a great deal for us, since we had a car to get around the City and were not thrilled at the thought of paying $35 per day just for parking. The package included parking and a great European buffet breakfast. The room was compact but very clean, efficient and "green." We applaud them for their efforts to conserve the environment. <hl> The staff was always courteous and accommodating and ready to help with directions, suggestions and <hl> such. We enjoyed our stay there and definitely will return.


Question: What do you think of the place?

I can't believe this hotel is consider a Hyatt. When I hear the Hyatt name I expect a pleasant hotel experince. That is definatly not what I recieved. I made reservations and paid extra for a Bay View room. What a joke, it was a particial bay view that could only be seen on from the outside balcony and when I leaned over the rail. I guess there is a place called the Regency Club at the top of the hotel with a great view of the city but it extra $75.00 a day. What a joke, I already spent almost $300.00 per night for a basic room with a so called "Bay View" and bad service. Don't forget there is an extra charge of $57.00 per night for valet parking. If you don't mind a little walk the parking garage is only $32.00 a night.The ONLY thing I can say nice about this hotel is the location. The location is nice and close to shopping and the pier.

Answer: I expect a pleasant hotel experince

I can't believe this hotel is consider a Hyatt. <hl> When I hear the Hyatt name I expect a pleasant hotel experince . <hl> That is definatly not what I recieved. I made reservations and paid extra for a Bay View room. What a joke, it was a particial bay view that could only be seen on from the outside balcony and when I leaned over the rail. I guess there is a place called the Regency Club at the top of the hotel with a great view of the city but it extra $75.00 a day. What a joke, I already spent almost $300.00 per night for a basic room with a so called "Bay View" and bad service. Don't forget there is an extra charge of $57.00 per night for valet parking. If you don't mind a little walk the parking garage is only $32.00 a night. The ONLY thing I can say nice about this hotel is the location. The location is nice and close to shopping and the pier.

I can't believe this hotel is consider a Hyatt. When I hear the Hyatt name <hl> I expect a pleasant hotel experince <hl>. That is definatly not what I recieved. I made reservations and paid extra for a Bay View room. What a joke, it was a particial bay view that could only be seen on from the outside balcony and when I leaned over the rail. I guess there is a place called the Regency Club at the top of the hotel with a great view of the city but it extra $75.00 a day. What a joke, I already spent almost $300.00 per night for a basic room with a so called "Bay View" and bad service. Don't forget there is an extra charge of $57.00 per night for valet parking. If you don't mind a little walk the parking garage is only $32.00 a night.The ONLY thing I can say nice about this hotel is the location. The location is nice and close to shopping and the pier.

When I hear the Hyatt name <hl> I expect a pleasant hotel experince <hl> .


Question: How do you rate the parking?

Hotel is very nice and I got a good price through a travel website but parking is quite high $45 a day ($30 a day across thestreet) and coffee or soda was very expensive. Highest price we have had to pay for daily internet access.

Answer: parking is quite high

<hl> Hotel is very nice and I got a good price through a travel website but parking is quite high $45 a day ($30 a day across thestreet) and coffee or soda was very expensive. <hl> Highest price we have had to pay for daily internet access.

Hotel is very nice and I got a good price through a travel website but <hl> parking is quite high <hl> $45 a day ($30 a day across thestreet) and coffee or soda was very expensive. Highest price we have had to pay for daily internet access.


Question: Where is the concierge office?

Stayed at the Grand Hyatt on Union Square with my sister for a fabulous weekend 9/25/08-9/29/08. It is conveniently located close to Union Square shopping, the Mason St cable cars and the streetcars on Market down to the wharf. The hotel was very nice. The accomodations were clean and comfortable. There was individual air/heat control in the room-not one of those awful noisy wall units. The concierges were amazing. They knew the best ways to get around. They recommended a wonderful Hop-on/Hop-off tour of the city with the tickets good for two days at a very reasonable price. They recommended a fabulous little Italian restaurant "Fino" about 2 blocks walk away and made the reservations for us. They had an appropriate solution to any question or challenge we presented them. They went above and beyond the call of duty in all things. The staff in the breakfast area were very accomodating also and made sure our needs were met in a timely manner. Housekeeping was superb-when asked to bring an extra towel, they were there within 10 minutes. I would certainly stay in this wonderful hotel with this fabulous staff again. As a matter of fact, I am trying to talk my husband into a trip there next year. The beds are comfortable with down comforters and plenty of pillows for all tastes.We were hesitant based on some of the previous reviews. Once we realized that some of these reviews were 3 to 4 years old and when we saw the hotel and the quality of the service, we were sure we made the right choice.

Answer: It is conveniently located close to Union Square

Stayed at the Grand Hyatt on Union Square with my sister for a fabulous weekend 9/25/08-9/29/08. <hl> It is conveniently located close to Union Square shopping, the Mason St cable cars and the streetcars on Market down to the wharf. <hl> The hotel was very nice. The accomodations were clean and comfortable. There was individual air/heat control in the room-not one of those awful noisy wall units. The concierges were amazing. They knew the best ways to get around. They recommended a wonderful Hop-on/Hop-off tour of the city with the tickets good for two days at a very reasonable price. They recommended a fabulous little Italian restaurant "Fino" about 2 blocks walk away and made the reservations for us. They had an appropriate solution to any question or challenge we presented them. They went above and beyond the call of duty in all things. The staff in the breakfast area were very accomodating also and made sure our needs were met in a timely manner. Housekeeping was superb-when asked to bring an extra towel, they were there within 10 minutes. I would certainly stay in this wonderful hotel with this fabulous staff again. As a matter of fact, I am trying to talk my husband into a trip there next year. The beds are comfortable with down comforters and plenty of pillows for all tastes. We were hesitant based on some of the previous reviews. Once we realized that some of these reviews were 3 to 4 years old and when we saw the hotel and the quality of the service, we were sure we made the right choice.

Stayed at the Grand Hyatt on Union Square with my sister for a fabulous weekend 9/25/08-9/29/08. <hl> It is conveniently located close to Union Square <hl> shopping, the Mason St cable cars and the streetcars on Market down to the wharf. The hotel was very nice. The accomodations were clean and comfortable. There was individual air/heat control in the room-not one of those awful noisy wall units. The concierges were amazing. They knew the best ways to get around. They recommended a wonderful Hop-on/Hop-off tour of the city with the tickets good for two days at a very reasonable price. They recommended a fabulous little Italian restaurant "Fino" about 2 blocks walk away and made the reservations for us. They had an appropriate solution to any question or challenge we presented them. They went above and beyond the call of duty in all things. The staff in the breakfast area were very accomodating also and made sure our needs were met in a timely manner. Housekeeping was superb-when asked to bring an extra towel, they were there within 10 minutes. I would certainly stay in this wonderful hotel with this fabulous staff again. As a matter of fact, I am trying to talk my husband into a trip there next year. The beds are comfortable with down comforters and plenty of pillows for all tastes.We were hesitant based on some of the previous reviews. Once we realized that some of these reviews were 3 to 4 years old and when we saw the hotel and the quality of the service, we were sure we made the right choice.


Question: How was the treatment of the staff?

My wife and I flew to San Francisco and wanted a Hotel removed from the hectic pace of the city while still being close to all the great places to see in San Francisco. We checked into the Hotel Drisco and received a warm greeting from the Staff. We were given a beautiful room overlooking the City of S.F. with a view that was spectacular in the evening when all the lights of the City were lit. The room was first class and the staff was very efficient and courteous. We would highly reccommend the Hotel Drisco to anyone wishing to have a relaxed and pleasant stay and a feeling of being wanted. The excellent buffet breakfast and the wine tasting hour in the late afternoon are just some of the many plusses you receive when you stay at this very elegant small hotel. My wife and I look forward to staying here on our next trip to San Francisco.

Answer: the staff was very efficient and courteous

My wife and I flew to San Francisco and wanted a Hotel removed from the hectic pace of the city while still being close to all the great places to see in San Francisco. We checked into the Hotel Drisco and received a warm greeting from the Staff. We were given a beautiful room overlooking the City of S.F. with a view that was spectacular in the evening when all the lights of the City were lit. <hl> The room was first class and the staff was very efficient and courteous . <hl> We would highly reccommend the Hotel Drisco to anyone wishing to have a relaxed and pleasant stay and a feeling of being wanted. The excellent buffet breakfast and the wine tasting hour in the late afternoon are just some of the many plusses you receive when you stay at this very elegant small hotel. My wife and I look forward to staying here on our next trip to San Francisco.

My wife and I flew to San Francisco and wanted a Hotel removed from the hectic pace of the city while still being close to all the great places to see in San Francisco. We checked into the Hotel Drisco and received a warm greeting from the Staff. We were given a beautiful room overlooking the City of S.F. with a view that was spectacular in the evening when all the lights of the City were lit. The room was first class and <hl> the staff was very efficient and courteous <hl>. We would highly reccommend the Hotel Drisco to anyone wishing to have a relaxed and pleasant stay and a feeling of being wanted. The excellent buffet breakfast and the wine tasting hour in the late afternoon are just some of the many plusses you receive when you stay at this very elegant small hotel. My wife and I look forward to staying here on our next trip to San Francisco.

The room was first class and <hl> the staff was very efficient and courteous <hl> .


Question: How is the quality of wine?

Very clean and nicely decorated. I love this type of old world hotel. Great location right at Union Square. Staff was friendly and helpul. Free continental breakfast was good and wine and cheese in the evening was very nice. They also had bottled water and apples out most of the time and cookies at night. Only complaint is that the wireless internet was VERY slow.

Answer: wine and cheese in the evening was very nice

Very clean and nicely decorated. I love this type of old world hotel. Great location right at Union Square. Staff was friendly and helpul. <hl> Free continental breakfast was good and wine and cheese in the evening was very nice . <hl> They also had bottled water and apples out most of the time and cookies at night. Only complaint is that the wireless internet was VERY slow.

Very clean and nicely decorated. I love this type of old world hotel. Great location right at Union Square. Staff was friendly and helpul. Free continental breakfast was good and <hl> wine and cheese in the evening was very nice <hl>. They also had bottled water and apples out most of the time and cookies at night. Only complaint is that the wireless internet was VERY slow.

Free continental breakfast was good and <hl> wine and cheese in the evening was very nice <hl> .


Question: How is the parking?

Our very favorite place to stay in San Francisco. Known as the Rock and Roll Hotel, The Phoenix is a true oasis in the middle of the bustling city. This was our second visit to The Phoenix Hotel. My family won't stay anywhere else! What a fun place. What an incredible staff! Especially helpful is front office manager Diana Weech. We had tickets for Wicked on April 30 and, of course, we booked The Phoenix, having had a wonderful time there the previous November. Our 20 year old daughter loves The Phoenix!Yes, The Phoenix is in the Tenderloin, you wouldn't want to go wandering out alone at night but we feel perfectly safe at The Phoenix. Once you enter the private courtyard at The Phoenix, you're in another world!Here's what you get: An incredibly clean, comfortable room, with lovely furnishings, wifi, in-room coffee, as well as a nice complimentary breakfast in the morning AND a very reasonable rate. Add in the superlative assistance at the front desk, a great pool and lounge area with fun statuary around, a relaxed, casual atmosphere, the occasional rock star and you have a recipe for a delightful get-away. And did I mention that there is free, and safe, parking? If you need anything, a simple call to the front desk takes care of it. Staff makes each and every guest feel special and welcome. As a member of the Joy of Life Club, we had a split of Chardonnay waiting for us when we arrived as well as a greeting card from the staff welcoming us to The Phoenix again. We also enjoyed a superb dinner at the Bambuddha prior to our show. They offer a blend of small and large plates and make it easy for a family to enjoy many different dishes. If you enjoy Asian fare, give the Bambuddha a try. You'll be glad you did.We already have another trip to SF planned in July so we'll be back to The Phoenix Hotel! Don't miss this gem on your next visit to San Francisco. We recommend The Phoenix to our friends visiting SF.

Answer: is free, and safe

Our very favorite place to stay in San Francisco. Known as the Rock and Roll Hotel, The Phoenix is a true oasis in the middle of the bustling city. This was our second visit to The Phoenix Hotel. My family won't stay anywhere else! What a fun place. What an incredible staff! Especially helpful is front office manager Diana Weech. We had tickets for Wicked on April 30 and, of course, we booked The Phoenix, having had a wonderful time there the previous November. Our 20 year old daughter loves The Phoenix!Yes, The Phoenix is in the Tenderloin, you wouldn't want to go wandering out alone at night but we feel perfectly safe at The Phoenix. Once you enter the private courtyard at The Phoenix, you're in another world!Here's what you get: An incredibly clean, comfortable room, with lovely furnishings, wifi, in-room coffee, as well as a nice complimentary breakfast in the morning AND a very reasonable rate. Add in the superlative assistance at the front desk, a great pool and lounge area with fun statuary around, a relaxed, casual atmosphere, the occasional rock star and you have a recipe for a delightful get-away. <hl> And did I mention that there is free, and safe , parking? <hl> If you need anything, a simple call to the front desk takes care of it. Staff makes each and every guest feel special and welcome. As a member of the Joy of Life Club, we had a split of Chardonnay waiting for us when we arrived as well as a greeting card from the staff welcoming us to The Phoenix again. We also enjoyed a superb dinner at the Bambuddha prior to our show. They offer a blend of small and large plates and make it easy for a family to enjoy many different dishes. If you enjoy Asian fare, give the Bambuddha a try. You'll be glad you did. We already have another trip to SF planned in July so we'll be back to The Phoenix Hotel! Don't miss this gem on your next visit to San Francisco. We recommend The Phoenix to our friends visiting SF.

Our very favorite place to stay in San Francisco. Known as the Rock and Roll Hotel, The Phoenix is a true oasis in the middle of the bustling city. This was our second visit to The Phoenix Hotel. My family won't stay anywhere else! What a fun place. What an incredible staff! Especially helpful is front office manager Diana Weech. We had tickets for Wicked on April 30 and, of course, we booked The Phoenix, having had a wonderful time there the previous November. Our 20 year old daughter loves The Phoenix!Yes, The Phoenix is in the Tenderloin, you wouldn't want to go wandering out alone at night but we feel perfectly safe at The Phoenix. Once you enter the private courtyard at The Phoenix, you're in another world!Here's what you get: An incredibly clean, comfortable room, with lovely furnishings, wifi, in-room coffee, as well as a nice complimentary breakfast in the morning AND a very reasonable rate. Add in the superlative assistance at the front desk, a great pool and lounge area with fun statuary around, a relaxed, casual atmosphere, the occasional rock star and you have a recipe for a delightful get-away. And did I mention that there <hl> is free, and safe <hl>, parking? If you need anything, a simple call to the front desk takes care of it. Staff makes each and every guest feel special and welcome. As a member of the Joy of Life Club, we had a split of Chardonnay waiting for us when we arrived as well as a greeting card from the staff welcoming us to The Phoenix again. We also enjoyed a superb dinner at the Bambuddha prior to our show. They offer a blend of small and large plates and make it easy for a family to enjoy many different dishes. If you enjoy Asian fare, give the Bambuddha a try. You'll be glad you did.We already have another trip to SF planned in July so we'll be back to The Phoenix Hotel! Don't miss this gem on your next visit to San Francisco. We recommend The Phoenix to our friends visiting SF.

And did I mention that there <hl> is free, and safe <hl> , parking?