text: <s>[INST] feedback data loss factory limit kinetix 350 Summary: Fault 45Hi everyone, here's the detail : Kinetix 350 (2097-V33PR3-LM) and a servo motor [/INST] http://literature.rockwellautomation.com/idc/groups/literature/documents/rm/motion-rm003_-en-p.pdf Chapter 2, page 253 describes this problem somewhat. It's basically telling you you've got a connection problem or you have noise coming in on the feedback cable. Page 249 says to use a MSG command to get the RA specific exception (to get the fault subcode), page 257 shows how the bits are mapped. Suggestions: Remove the feedback connectors from motor and drive. Inspect each end, inspect the drive pins, motor pins. Look for something wrong with the connector. If there are screw terminations involved, make sure all conductors are properly seated. Make sure you follow Rockwell's grounding practices with regard to drive and motor. If none of that solves the problem, then: Change the cable. Change the motor. \\n </s>