text: <s>[INST] SMC Flex Configuration Loss I am currently experiencing problems with a couple of SMC Flex softstarters which are connected over DeviceNet to a CompactLogix system. It seems that one of two faults may occur. I have not personally attended any of the problems and are onlyrelaying information given to me. 1. The SMC Flex seems to lose their configured data for apparently no reason. I have told the client to ensure that after he has reprogrammed them that he must save the data to Eprom and he has assured me that he has done this but the configured data loss still occurres from time to time. 2. According to the client it seems that the comms between the PLC and SMC Flex freezes. It does not accept a start command over the network but when a hardwired start command is issued it starts ruling out the possibility that the enable is missing. The firmware revision is 3.006 and ADR is enabled. [/INST] Sambo, obviously the best is to be on site and see what happens exactly, which fault code is displaied etc... :smileysurprised: Anyway, there is a known issue on ADR and SMC-Flex firmware revision 3.006 and earlier, as reported in Aid 30710... also there are two new firmwares for v5 and v6 that replace the original inside some SMCs which exibits the same error ( Aid 55159). Maybe the problem out there is coming from improper ADR functionality... :smileytongue: Hope that helps....- fuzzy logic \\n </s>