text: <s>[INST] Ultraware 1.64 Install Error I am getting an error trying to install UltrWare V1.64 on a new laptop running WinXP Pro SP3. The install appears to get a significant way through the install, a window pops up very quickly and then disappears, the installer continues for a short time and then I get a pop-up window that says:A general error occurred. The Motor Configuration tool as well as the Ultraware help are installed. This install is on an IBM Thinkpad T500 with no serial port. I also don't have a comm port redirector installed. Any ideas? Keith [/INST] The desktop icon for Ultraware is visible until after the OK button is clicked on the error message after which it disappeared. InstallShield is rolling back the install after it encountered the error.Reinstall Ultraware to the point where the error occurred and then go to Task Manager and shutdown Installshield. The Install does not roll back and Ultraware works beautifully. [Reference Aid 68984] - fuzzy logic \\n </s>