text: <s>[INST] PF 753 Stuck at booting Summary: Drive was working fine since last 6 years but yesterday it was stuck at bootingEnvironment: Catalog No: 20f11NC030AA0NNNNN S/N: 18508111 Question: Customer has PF 753 and drive gets stuck at booting. During power up drive's display showing message as initializing... connected too and status LEDs are OFF. Tripping lamp is turned ON. what could be causing this? according to me problem might be corrupted memory of main board or drive needs firmware update. NEED YOUR SUGGESTIONS. Regards [/INST] You can try flashing the firmware. You don't necessarily have to upgrade the firmware; you could use the same version that is on the drive. Before flashing, try removing the HIM from the drive and reinserting it. Also, if you have another HIM, try that as well. It's possible the problem is related only to the HIM. More likely, you are going to have to replace the main control card of the drive. Hopefully, you have a parameter set stored on the HIM or have a DriveExecutive DNO file of the drive? \\n </s>