text: <s>[INST] Error E30 on Kinetix 6000 servodrive Summary: Kinetix 6000 module constantly showing E30 error code Hi! We have in our facilities a servo system with 3 kinetix 6000 15amps modules and 1 4amps module. The 4amps module (2094-BMP5-S) is being giving us the E30 error code and therefore we cannot run the rest of the machine (is a pressing machine). This module controls an AB ServoMotor MPL-B310P-MK22A part no. 7031-05-4201 series A. We have tried changing the feedback cables but it is still not responding, we even tried with a 4amps module we have in stock but nothing. The motor turns free and the rest of the components this motor drives are OK. Besides the feedback cables and the servodrive, what else can we check to try to restart this machine? There is something else we can do? Thank you very much! [/INST] Error E30 is, and I quote, MotFeedbackFault (Motor Feedback Comm): Communication was not established with an intelligent encoder. It seems QUITE obvious that your encoder is not intelligent; it's a stupid encoder. Seriously; about five years ago Rockwell had a batch of bad feedback cables for K6K drives/MPL motors. There was a PSA (Product Service Announcement) about them (aka a recall to us customers). If you'll dig through the knowledgebase, you should be able to find it and compare the affected cables with what you have. Your RA distributor should be able to help too. \\n </s>