### Human: CIP Axis with PF755 and MP Series motor that is oscillating Summary: CIP Axis with PF755 and MP Series motor that is oscillating when it stopsHello I have just started a project using PowerFlex755 using CIP motion, the connected motor is a Servo Motor with Absolute Feedback MPL-B680F-M and the processor is a 1756-L73 Revision 24.12. I have setup another axis that is using a PowerFlex755 and an MPL-B4560F-M and I have had no problems with this one. I have set it all up and I am just using the Motion Commands in Studio 5000 to test the motor before I program it. Problem I am having is I will run the motor (MAJ) and then when I do a Motion Axis Stop (MAS) the motor seems to have a hard time stopping, it oscillates violently and then it faults on OvertorqueLimitFault (in the Quick View Window) and on the VFD I get a shear pin alarm. I have also tried a MAM and when it gets to its Position, I get the same problem and fault. I have gone over the parameters and I am not sure what is causing this. I thought it might be because I did not have a Brake Resistor connected so I connected one and it has not made a difference. Maybe I need too manual tune it? Before I do I just wanted some feedback Thanks in advance! ### Assistant: In our experience, all CIP motion 755 applications need a brake resistor. Some basic questions, but sometimes a thing gets missed. Are you sure you configured the axis to use the resistor properly? Did you do an auto-tune on the axis? Our experience is that the Auto-Tune results tend to be rather hot. Try NOT using the rigid setting for load coupling, and no more than medium response. If you're already there, then yes, you may need to manually detune the axis. If the motor starts normally, runs at constant speed normally, then only goes bad when trying to decelerate, it's likely tuned too hot. One experiment to try is to issue the MAJ command, and then issue an MCD to lower the speed slightly, to see if the motor goes unstable. \\n


### Human: Power Flex 700 , VFD failure due input short circuit Summary: VFD failure rate is high. What are possible reason. If failure due to DC bus voltage( 745 V), how can I lower DC bus voltage.We are using Power Flex 700 VFD in crane hoisting application. we have enabled torque proving mode. We are facing problem that failure rate of these drive is very high. On average every 9-12 month VFD power input side ( Rectifier) get shorted and fuse blown up. Our observation is while crane tools lowering DC bus voltage is reaching around 745 Volt. I would like to know. 1. Is due to this DC bus voltage , VFD failure rate is high. 2. How can I control DC bus voltage to lower level. Thanks, Shashi ### Assistant: 745V bus voltage is normal for a 480V input. If your input voltage is not 480, then yes, 745 bus voltage might not be correct. It would help if you gave specifics - exact drive model number, motor nameplate data, line voltage, design of system - that is, do you have a dynamic braking resistor, brake chopper module, line reactor, load reactor? Have you put a power monitor on the system? \\n


### Human: ?How to control winder and rewinder machine ? Summary: ?How to control winder and rewinder machine ?Dear Experts, I have a project to control tension of fabric on winder machine ? Which motion command I have to use in this project ? Can someone give me an example project like this ? Best Regards, Vorapob Wind_Unwind.jpg× 1 / 1Show captionsShowing image 1 of 1 ### Assistant: Vorapob, your question is too general to answer. There is no one motion control command to run a winder. You haven't told us anything about the hardware you plan to use. Will this be using VFDs? Servo drives? One on each axis, or just on the winder? Speeds? Desired tension? How accurate does the tension have to be? Is there a load cell to monitor tension? Does this have to go in both directions? That's the tip of the iceberg. If you truly need to get such a machine running and are not already familiar with motion control, you're probably going to need to contract with a company that does have such skills. I do not often pitch my company's services but this is a case where I think I should. If you really need assistance, send a private message. I'll send you contact information and a rates sheet. No matter who you choose to assist, in order to have them be cost effective you must first write a sequence of operations for your machine, along with operational parameters (speeds, tensions, supply voltage, safety requirements, etc.). The more you write out first, before you even talk with an expert, the less it will cost you. The more time a contractor has to pull facts from you, the more it will cost. \\n


### Human: How to setting Axis scaling of ball screw vertical load ? Summary: How to setting Axis scaling of ball screw vertical load ?Dear Experts, I have the question about axis scaling setting my load is ball screw the pitch distance is 5 mm. height 1450 mm. How should I setting the values in these subject title ? Transmission ? Actuator ? Scaling ? Travel ? Soft Travel Limits ? My load move on ball screw in vertical and use 2 axis left and right it will synchronize position and speed moving in order to press the fabric roller by tension sensor control. Which command suitable for my application to motion control between MAG and MAPC ? If use MAPC How should I setting Cam profile ? How can I jog axis master and slave move only one pith of ball screw ? Best Regards, Vorapob Take_up_Machine.jpg× 1 / 1Show captionsShowing image 1 of 1 ### Assistant: more picture Axis_Scaling.jpg× 1 / 1Show captionsShowing image 1 of 1 \\n


### Human: Powerflex 700 with 20-comm-c problem Summary: NULLHi, Rslinx can find the Powerflex 700 with 20-comm-c v2.001, but when I replace the 20-comm-c module v2.001 to a new module v3.001, the rslinx cannot find the VFD anymore, The controlnet adapter 1756-cnb display 'NET ERR'. Any suggestions? Thank you ### Assistant: Welcome to the Forum! I suggest to try to install the latest EDS file for your PF700, follow instructions HERE RSLinx should show the drive after the update. After that you can check your network and see if you need to align the new version in the project and, eventually, reschedule the network. - fuzzy logic In order to enhance the reputation of the Forum's contributors, please rate the replies you got and remember to close the thread clicking Choose as Best Answer button over the solving answer. Thanks ! \\n


### Human: single sign on- links to other elements of work life As this uses Rockwell Automation single sign on, can we also directly link, or establish links with TEAM, Yammer, Workday, Software/support portal, Seismic, etc. so that perhaps we only have to manage profile and community style engagements via one platform/pathway? Or, is Engage yet another means of communicating that will take time for administration and attention that is additional to all of those other means? ### Assistant: Hi Mark. Thanks for your question! The Engage community is a customer-facing, public community which is accessible to Rockwell employees via single sign-on. It is not intended to replace any of the internal collaboration or support sites. I hope this answers your question. If not, let me know. Thanks! Eileen \\n


### Human: Is it possible to share JUST a drive file with CCW without making a project file and then an archive file? In CCW, It would be very, very useful to be able to make something like a .DNO file like DriveExectutive does. Currently, one has to create a project, add a drive to the project, be sure to upload from a drive, save the project, then create an archive of it to make a single file that is shareable with other engineers. I'd like very much to be able to save a DNO style file quickly, easily, and reliably. ### Assistant: TJ, I know this is a very real question and a great example of what we could expect from other users. At this point we need to work on getting these types of feature requests into the business unit at the appropriate level. What's your expectation of such questions? \\n


### Human: Trouble logging in to other parts of the community? Hi there. We've gotten reports of some Rockwell employees having issues logging in to other parts of the community. We are working hard to fix the login issue and will update you here when we have the issue resolved. Thank you for your patience! Eileen ### Assistant: nan \\n


### Human: Motion Groups and Axis Can a Powerflex DC Drive be defined as an axis in a motion group? ### Assistant: No. As far as I know, only PF 755 and PF 527 drives can be used as motion axes, and I think the PF 527 only comes through as a velocity axis. \\n


### Human: PF700 to PF755 Parameter Map Summary: Looking for informationIs there a file somewhere with the parameter mapping for upgrading from a PF700 to a PF755? Thanks ### Assistant: Welcome to the Engage community ! Well, I hope you already discovered the reply to your question... I'm sorry I've not seen it when posted. I know there is a migration guide: https://literature.rockwellautomation.com/idc/groups/literature/documents/ap/pflex-ap005_-en-p.pdf [Reference: QA35467] Hope this could also help others... fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: nan nan ### Assistant: nan \\n


### Human: Email Address / Subject of Engage outbound Mails Hi, it would be great to have a more descriptive Email Address for Engage Outbound Mails (e.g. the Daily Consolidated Digest), so that it is easier to define a automatic filter for moving the Mail to a folder. The current address is DoNotReply@rockwellautomation.com and the Subject Line does not refer at all to Engage, so it is hard to define a reliable filter. Viele Grüße, Daniel ### Assistant: Hi Daniel. Good suggestion! I'm looking into whether we can get Engage in the subject line. Thank you! Eileen \\n


### Human: Camming I have a PowerFlex DC Drive that I need a Kinetix 6000 Drive and/or motor to cam off of. PowerFlex DC can't be set up as axis so best approach please. ### Assistant: Your question implies that your DC motor has an encoder. If so, you're in luck but not the way you think. If it's an incremental encoder, I recommend using an encoder splitter (Motrona makes a very nice one). You MIGHT be able to simply parallel the encoder signals without the splitter - it may or may not work. Splitter guarantees it. Split the DC motor's encoder signal, send one to the PF DC drive as normal and bring the other to the aux feedback port on the Kinetix 6000 axis. You can then configure the aux feedback to be a feedback-only axis and let it be the master axis for your camming. You cannnot issue actual motion commands to this master axis, but you can issue passive MAH, MRP commands, and it CAN be the lead axis for camming. You would issue drive commands to the PF DC drive (Run forward, Run reverse, etc). The DC drive is not a motion axis, but the net result means it is the leader. Does this make sense? I can try to explain a different way if needed. But \\n


### Human: Motion Tracking Error At Higher Speeds I am interested in a way to reduce the tracking error in a CIP motion application. The system has two PowerFlex 755 drives operating in CIP motion. The master axis is connected via a non-synchronous belt to a press. Attached to the press is an 842E motion encoder, which the slave axis tracks via a MAG instruction. The problem is that as speed increases, the phase lag of the slave axis increases. In order to correct this I use series of MAM steps to phase advance and retard over the speed range, but I would like to find a better solution. Any input appreciated, thanks. ### Assistant: When you say non-synchronous belt you're talking about a V-belt or flat belt, right? No chance of changing it to a timing belt or chain drive? Could you gear the slave to the master drive instead of the intermediate encoder? What about using the motion axis registration function (MAR)? https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/26388/loc/en_US You may have to trend the master position, encoder position, and slave position to try to quantify the slippage and write your own compensation algorithm. One possible method would be to use a virtual axis slaved to the master that emulates the encoder. It would provide the no-slip position information and the delta between the virtual and the encoder would be the correction you need to apply to the slave. \\n


### Human: Powerflex700L Frame 2 Intermittent NTC Fault Hi All, One of our customers is using a 700L frame 2 drive. He has been facing NTC fault intermittently. Any idea on what could be the probable causes & checkpoints. ### Assistant: https://literature.rockwellautomation.com/idc/groups/literature/documents/um/pflex-um002_-en-p.pdf Active Converter Module shows 8 different IGBT temperatures (P330-P333, P335-P338), 2 faults (64 low, 65 high). Resolution for both NTC faults is to check the NTC sensors for open circuit or short circuit. Are you getting one of those two faults? https://literature.rockwellautomation.com/idc/groups/literature/documents/um/20l-um001_-en-p.pdf This document says F192 is NTC sensor failed and to contact Rockwell Technical Support. In all failure codes listed in these two documents, there's not much you can do besides replace the NTC sensors. Check this document as well for NTC sensor: http://literature.rockwellautomation.com/idc/groups/literature/documents/tg/20l-tg002_-en-p.pdf \\n


### Human: Changing ACV Motor speed Tach feedback to DCV or 4-20ma HI , We would like to use our existing GE AC tach generator 90vac/1000rpm 180vac/2000rpm on a motor as a feedback to a DC drive. The drive will be similar to this 20hp 20P41AB073RA0NNN . This is for a conv belt, The drive excepts a DCv Tach feedback as well as 4-20 ma , 0-10v but not ACv. What converter is available to convert an AC Tach to DCv ? Or a converter to 4-20ma would also work. Note:The wave form of the AC Tach is not a square wave nor is it a nice sinusoidal shape.Frq is 265hz @400rpm. We have a few drives to upgrade and are comparing cost of an AC drive to a DC drive set up. I think a company called Mighty Modual may have what I need but if someone has been down this path before I would like to here their suggestions. Thank you! ### Assistant: Hi, Charles. Unless a fellow member of the community can answer your question, I suggest you reach out to Rockwell Automation Support for help with your particular situation: https://www.rockwellautomation.com/en-us/capabilities/industrial-maintenance-support/product-application-support/remote-support.html Thank you, Eileen \\n


### Human: Resetting Ownership every time when changing Servo motor. Hello, We are using a test panel with servo drives Kinetix 5700 to test several servomotors, but every time I change the unit to test I need to reset the ownership, I'm wondering if is possible to do this without going every time to the Module properties ans pressing the button to reset the ownership? Thanks! ### Assistant: Reset Ownership operation cannot be executed programmatically, the only way of doing this is manually. fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: Incommunicative Kinetix 5500 Drive (New out of box) I am having an issue getting my servo drives up and running. The PLC is an AB Compact Logix 5380 and the firmware has been updated and I can communicate just fine with it. It will not however communicate with my Kinetix 5500 Servo Drive. I have tried module discovery, configuring via model number etc. RSLinx doesn't even see it. It is connected via AB ethernet cable from port A1 on the controller to port 1 on the 5500. IP's are all set. Still the drive is in standby and will not be seen but studio 5000. I keep getting the error code 16 ### Assistant: What is the exact model number of your PLC? Why do you think the IP address of the servo drive is set? It sounds like it is not. Have you used BOOTP to assign an IP address? \\n


### Human: Powerflex 523 - Using Preset Frequency Set Points Hello, I could use some assistance in setting up a PowerFlex 523 for a blower application with multiple preset speed set points. From a digital input perspective, it needs to have just one 'run' command to start and stop the drive. According to the manual, three other inputs can be setup for preset frequencies. Terminal 1 is jumped to terminal 11 Dig input 2: Would like to use this as an 'run 'input. +24 VDC at this terminal should start the drive. It should then look at the preset frequency bits to determine the speed reference. Removing +24 VDC should make it coast to a stop. Dig input 5: Preset frequency bit 1 Dig input 6: Preset frequency bit 2 Dig input 3: Preset frequency bit 3 Here are some of the current settings: P43 – 0 Hz P44 - 60 Hz P45 – 1 P46 – DigIn TrmBlk P47 – Preset Freq P48 – DigIn TrmBlk P49 – Preset Freq P50 – DigIn TrmBlk P51 – Preset Freq T62 – 2 Wire FWD T63 – Preset Freq T64 – Edge trigger T65 – Preset Freq T66 – Preset Freq A410 – 0 Hz A411 – 5 Hz A412 – 10 Hz A413 – 20 Hz A414 – 30 Hz A415 – 40 Hz A416 – 50 Hz A417 – 60 Hz With these settings, as soon as +24 VDC is applied on digital input 2, the drive starts and ramps up to 60 Hz. It coasts to a stop once the 24VDC is removed. It completely ignores the preset frequency bits. This is probably a configuration error as two different drives are behaving exactly alike. Please let me know what needs to be changed so the drive uses the A410..A417 values for the speed. Thanks ### Assistant: Welcome to ENGAGE, @Sid Gopal ! You should change P049 and P051 to a different Speed Reference source than the one selected for P047 You can for example set P049 to 1 and P051 to 2 No two speed reference can have the same value. Cycle power to the drive after setting the parameters. Hope this helps, fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: Powerflex 755 low torque on first run Hi everyone, We have ten 150Hp motors on a lineshaft with one speed master and nine torque slaves. All drives are in FV After power down, the motor torques on the drives are very high and drives fault with over current (I think that's the message) If we accelerate very slowly, we can get the machine up to around 16Hz where something magic happens and the torques drop down to normal Nothing changes on the machine at this point All subsequent runs are fine until power down, then we have the same situation again All drives auto-tuned, but the resulting parameters are incorrect: P621 (slip) 26.5 rpm, but nameplate says 37 rpm P75 (Flux current) 85A, but measured when running OK is 126A Getting the customer to try these parameters to see if the situation improves Anything else we should be looking at? Thanks, Brian ### Assistant: Hi Brian, you may also try to disable the flux regulator (Parameter 103: Flux Reg Enable for PowerFlex755). The correct settings of the flux current and slip speed are very important to produce torque properly. \\n


### Human: Connected Components Workbench Developer Edition All, Does any one of you have , any documentation related to CCW Developer edition, that describes the trending facility that the latest version has inbuilt. I am basically looking for the sampling rates, capturing interval etc. The profile & the launch material for CCW does not have any information on the same. ### Assistant: Hi @Rahul Dhote, I suggest to review the following technote, which contains details about trending in CCW: QA38063 You can also find trend info inside CCW Help. Here below are some info taken from v13 help: The minimum (slowest) sample rate is 60 minutes The maximum (fastest) sample rate is 10 milliseconds The maximum capture time is 30 days The maximum number of samples is 20 million Hope this helps. fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: How Danfoss Inverter (FC102) communicate with AB PLC (Controllogix)? Hi Guys, I would like to understand on above subject. How did Danfoss Inverter/Drive communicate with AB ControlLogix PLC thru ethernet communication? How does the PLC read data & send instruction to the inverter? Because I don't understand on how the PLC collecting the info from the inverter like amps, frequency, fault from inverter and etc. Hope you guys can help to explain this. Very much appreciated guys. ### Assistant: Hi @Redzuan Samad, You have to configure Danfoss Inverter (FC102) as a Generic Ethernet module in Studio 5000 I/O tree. Software will create a profile tags in the Controller tags to exchange the data with the Danfoss Inverter (FC102). For Example refer Knowledgebase ID QA17285 . You can also refer Danfoss website for required information for configuring Generic Ethernet module in Studio 5000. For quick reference refer https://files.danfoss.com/download/Drives/MG92M102.pdf Hope this help! \\n


### Human: How to change Motor Data like Power, Current and Speed, etc in the Axis (motion group) without going offline. hi there, I have a test panel with 4 PF527 to test conveyors motors. I test different motors so, it is not always the same Power, Current and Speed and I to update that data every time I must go offline and change them directly in their Axis and finally download the program again (consuming a lot of time), I'm finding this really like a tedious task. That's why I'd like to know if someone already face this situation and if there is a way to change motor data via <Logic> ex. an AOI without going offline. Thanks! ### Assistant: You should be able to do it via MSG commands (you can with a PF750 at least). \\n


### Human: Motor cable length restriction of PF753 with 1321 reactor Hi, Checking this restriction on Installation Instruction, the following information confused me. Why a better insulation motor (1350V) has shorter cable length restriction that the other one (1200V) has? Terence Yang ### Assistant: Hi @Terence Yang, it looks like there is a typo inside that table. I'll double check with the Engineers just to be sure, and let you know. Thanks. fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: 2198-ABQE update channel resolution programatically Hello, first time poster. I have an application using a 2198-ABQE to output encoder positions from K5300 drives to an external system monitoring position. Based on this external systems requirements, they may want to update the output resolution of the 2198-ABQE system dynamically to match their needs. Can I change this setting in the module properties via a SSV or MSG somehow? I cannot find any info on this in the manual. Thanks! edit: I believe I solved my own issue in the module config tags ### Assistant: Hi @Joseph Theisen and welcome to Engage ! Did your solution work? It would be useful also for other users to have a confirmation... Thanks. fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: Servo motor Brake engage problem Hi, I am trying to find if there is any solution to my problem. I am using a servo motor with a brake and the mechanical part that this motor is moving, shakes only when there is a transaction from drive going off to brake engage in the motor. I am using these blocks in my program: MSO -->MAM or JOG --> MSF Parameter configuration: Mechanical brake engage delay = 0 Mechanical brake release delay = 0 Mechanical brake control  = Automatic stopping action = Current dec & Disable Drive type :2198-H025-ERS2 Motor type : VPL-B1003T-P Ps, I do not think that it is a good solution to hold the drive in ON state for a long time in order not to have this issue, Your thoughts about this will be welcomed. ### Assistant: Try adding an MAS (Motion Axis Stop) before issuing the MSF (Motion Servo OFF). One would expect some unwanted dynamics if you're allowing the brake to activate while the motor is still turning; servo brakes are generally holding brakes, not stopping brakes. I would suggest issuing the MAS, verify that the axis stopped by checking for zero speed (I think I remember that drive has a zero speed bit in the axis parameters already), then issue the MSF. If the drive definition doesn't have zero speed bit, it's easy enough to use a LIM command with axis velocity. \\n


### Human: Allen Bradley Power Flex 7000 Password Protection Problem Dear All, I'm using Allen Bradley Power Flex 7000 45KW Inverter in my Industry and facing an issue of Password. My AC Drive is not allow to enter in any parameters list due to password. We did not know the password. Kindly help me how can I access to my parameters and how can I reset the drive's Password. Thank you. Regards, Jalil ### Assistant: Hi, PF7000 MV Drive with 45KW motor?? Typo?? It would be better to upload the parameter set for RA team to resove for you. \\n


### Human: Powerflex 400, modbus 485 communication error, when connecting 22-HIM-C2S with splitter I have a problem trying to connect an External 22-HIM-C2S panel to a PowerFlex 400. The Drive is connected to a Compact Logix L35E through a DSI / Modbus RTU module. When connecting the modbus cable and the external HIM with the splitter, the Modbus communication is cut Off. The Compact Logix shows me a Modbus communication error, only disconnecting the external HIM is that the communication with the Drive -PLC returns and the error message is removed. I would like to know your support if it is possible to keep the External panel and the modbus communication working together permanently. Since the original PowerFLex panel was damaged and as a result of this situation we need to install the External panel. In case the Modbus communication and the panel connected to the splitter cannot work at the same time, can you help me to know if it is possible to refact the PowerFlex 400 screen? Or what other configuration can we use to install the 22-HIM -C2S? ### Assistant: Hi EMBARCADERO and welcome to Engage ! Unfortunately that kind of communication isn't supported due to protocol incompatibility between the two sources you would like to use. It is also explained inside the following technote: QA30804 Please consider that a TechConnect contract is required to access the technote. About the broken onboard HMI, I guess you should send the entire drive for repair. There is a technote that can help if you want to consider replacing the Main Control Board in the field (only for specific frames) Here is the link: QA23669 Hope this helps, fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: Powerflex 700S running status bit dropping out while running Hello, We have a Powerflex 700s frame 1 that has been in use for at least 5 years now and has not had the issue that we are seeing now. The past couple days while running, it will randomly loose the running status bit. The program is designed to check that the drive run bit is true and also the running bit is not false. If both those conditions are not met in 1 second, the machine shuts down. After the machine comes to a stop, you are able to start it right back up. It will then run for 2 hours before shutting down, but sometimes back to back. From everything I read, both those bits are produced from the drive and not an external source. Does anyone know if this can easily be resolved or should I look at replacing the drive? Cat ### Assistant: Is the running status bit a discrete output of the drive or are you getting it via network connection? If it's a discrete output, I would concentrate very hard on the physical wiring. Your problem sounds like a loose connection. It might be a failing output relay. \\n


### Human: Is there a way to lookup past drive faults on a powerflex 753 drive? Is there a way to lookup past drive faults on a powerflex 753 drive? ### Assistant: Yes. It's possible to look at the last 32 faults, 32 alarms using just the HIM keypad. You can also use CCW or DriveExecutive to view the fault and alarm log. \\n


### Human: Using Explicit Messaging to set / write commands to a PF525 VFD. I am trying to send (set) start/stop, direction, and speed reference commands to my PF525 VFD. I was able to get all sorts of information from the drive using explicit messaging. I was also able to set accel & decel times. I have set my VFD start source and speed reference parameters to EtherNet/IP, but struggle to find out what information to put into the Class, Instance (parameter ### Assistant: Hi Bernard and welcome to Engage! First of all I would like to inform you that I've removed the image attached to your post, as probably something has gone wrong during the upload and it seems to generate and error, without the chance to be seen. If you would like to try again adding it, please do that inside a new post. I've no experience in using that PLC. Anyway, I suggest to go through the following technote: QA59709 You can find useful information on how to use Ethernet/IP Register Objects to control your drive via explicit messages. The first part of the technote contains general information and then the instructions related to another model of PowerFlex drive. I suggest to read the very first part and then go searching the following section: Setting Register Object Explicit Message Instructions for Controlling a PowerFlex 525 with Embedded EtherNet Adapter Examples of code are related to Rockwell Automation controllers and their message instructions, but you can learn how the explicit messages are configured trying to implement the same for your controller. Hope this helps, fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: Him module Powerflex 700 series Hey, I have a powerflex 7 00 series drive with a HIM module. We are using HZ as a speed reference. I was asked to edit the user lines so the mechanic can see rpm on user display. I seem to only be able to edit and scale the last two lines on the display how can I keep hz as speed reference but edit what the user sees to rpm. I know it can be done but cant seem to get it. It's an older style him module not the newer style. The attached picture shows rpm but the one I am working on shows HZ. ### Assistant: Welcome to Engage! About the first HIM line, you can convert units as follows: If you want to edit the last two lines for scaling, then you can find instructions here: QA3282 Hope this helps, fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: Powerflex 525 communication I have a system with compact logix plc and three 525 power flex vfd one vfd is 5hp but i need go dawn to 3hp, did i need modify the program? ### Assistant: Probably. The IO tree in the logix program expects to see a 5HP drive and will likely complain when it sees a different drive at the 5HP's IP address. \\n


### Human: PowerFlex 525 - Series USB Application slow to open Peripheral Drive. Hi! I have a physical machine with W7 SP1 64 bits operating system, on this machine ControlFLASCH V15.03 is installed, a virtual machine with the same operating system settings with all software installed. I want to use the serial USB application only on the physical machine, but it is too slow to open, a condition that does not occur on the virtual machine. Could someone help me solve this problem? ### Assistant: Henrique, On the physical machine does the USB Transfer Utility eventually connect, or does it never connect? Are you able to find the PF52XUSB.exe file? If not, you can get it from this Knowledgebase article. PowerFlex 523/525: USB Transfer Utility USB 3.0/Windows 10 Compatibility (custhelp.com). Let me know if these solutions do not work. \\n


### Human: Kinetix 5300 How to Increase Max Speed I am new to Kinetix 5300 servo systems. I have a Kinetix 5300, Cat ### Assistant: Your accel/decel seems low. Also, what is the axis tuning? Have you done an auto-tune, or are you using out-of-the-box tuning? \\n


### Human: AB SMC-3 soft starter shows overload and need help in identifying any easy fixes I have a soft-starter SMC-3 and from today it throws overload error every time I power on and the motor shuts off in few seconds,I'm looking for any simple fixes that can get me started. I already did the reset press on the starter with no luck. 085b4d25-d283-48a7-8a0b-2ea0a4894ae1_file× 1 / 1Show captionsShowing image 1 of 1 ### Assistant: The SMC is telling you what is wrong - there is an overload condition. Check the motor - does it turn freely? Has your load changed in any way compared to yesterday? \\n


### Human: Using motor terminator for cable length more than 189 A Rockwell 1204-TFB2 motor terminator with the serial number: MEAB30Z6 has been bought in order to reduce PWM peak voltages at the motor terminal. The VFD and the motor specifications are as the following: VFD Power: 580 kW Motor Power:580 kW Voltage (rms at VFD output and Motor terminal): 580 V DC Link Voltage: 900 V Cable length: 250 meter Filter: a Series Reactor at VFD Output PWM Peak Voltage at Motor Terminal: 1700 V (Twice the DC Link) PWM Rise Time at Motor Terminal: 0.2 us PWM Rise Time at Motor Terminal: 3-4 us According to the 1204-TFB2 datasheet, the maximum cable length should be less than 182.9 meters. Unfortunately, the length of the cable in our study case is about 250 meters. A series reactor has been installed at the VFD output, which increases PWM rise time and reduces the reflection phenomenon at the motor terminals. In other words, using a series reactor reduces the peak voltage at the motor terminal in comparison to when this reactor has not been installed at the VFD output. However, is it possible to use 1204-TFB2 in this case study (in this case study, cable length is more than 182.9 meter)? In other words, the limitation of the cable length can be increased by using a series reactor at the VFD output? ### Assistant: Hamed, The maximum length of 182.9m (600 ft) is correct as stated on page 94 of https://literature.rockwellautomation.com/idc/groups/literature/documents/in/drives-in001_-en-p.pdf Which drive are you working with? For our drives we have tables that provide the options for mitigating reflective wave issues. For example our 800 Hp PowerFlex 755 table 56 is on page 139 of the same manual I provided above. For cables over 250m you would need a reactor and a damping resistor and also a motor insulation rating of 1850V or more. You should not use a reactor with a motor terminator because it can cause voltage spikes exceeding the motor insulation ratings. This is documented in our Knowledgebase QA27120: https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/686116 Unfortunately, you cannot safely use a motor terminator at that cable length. \\n


### Human: Powerflex 525 with 25-ENC-1 installed Hi, I have a PF525 FW 7.0.1 with enc card with a ifm rvp510 encoder. If tried using the CCW basic wizard with enc set to single chan, once I got to the direction test part of the wizard I get 0 encoder speed with the motor moving, and when I try quadrature I get faults right away. Is there a setting I'm missing? Also is there a place to see if the encoder card is actually detected? Thanks, Thomas. ### Assistant: Welcome to Engage! I suggest to start from the User Manual - App.E You can double check encoder power, voltage settings, and electrical connections. You can verify the encoder compatibility with the card as well. The Appendix E of the manual contains a complete list of involved parameters. Please review also the following technote: QA58302 - PowerFlex 525, 25-ENC-1: Installation, Specifications and Supported Encoder Type fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: Rockwell vulnerabilities Hello I've never used this form before and I'm not sure if this is the right place to ask this question but do we have some settings somewhere that we can pass along to customers so they can get automatic notification of when Rockwell knows of a security vulnerability? ### Assistant: Hello and welcome to Engage! You can point your customers out to the following technote: PN1354 - Industrial Security Advisory Index This Industrial Security Advisory Index is a publicly available resource and subscription service that points to specific Rockwell Automation product security alerts, advisories and security recommendations. It is constantly updated in case a new security risk arises. Customers can also add the technote to their favorite list, using the dedicated button, so that they can receive automatic notifications when it is updated. Here are a couple of technotes that can help in managing Favorites and Notifications: QA5607 - Can I save a list of my favorite answers? IP647 - Configuring your Notification Preferences Please Note: as far as I know the notification system is currently unavailable in the Support Center. You can still select answers to put them in the Favorites list, so the links are stored and available to you, but no emails are being sent at this time. Anyway, a manual notification system exists for Product Notices (PNs), Product Safety Advisories (PSAs) and Security Disclosures which can let you receive those kind of e-mail notification in any case. See the following POST from Mark for details. Hope this helps, fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: Powerflex 753, Hi all, 1.is there any parameters to adjust in powerflex 753 to stop Fan for spinning backward before starting forward? 2. could spinning backward hurts powerflex 753? if it yes, how can fix this problem? Motor info: 50 HP, centrifugal Fan, 60 Hz, 460VAC AC drive info: 20F11ND077AA0NNNNN ### Assistant: Hi - Have you tried to set P308 [Direction Mode] to 2 Rev Disable? What it does is that negative speed reference values are rejected and a zero speed value is used in their place. Is that what you're looking for? \\n


### Human: PF525 with Horner XL4 Modbus/RTU Hi, Has anyone used a Horner XL4 Modbus/RTU to a PF525? I've tried but keep getting errors. Thanks, Thomas ### Assistant: I figured it out, for the variable's you need to select 32bit access and swap words on 32bit data. \\n


### Human: Kinextix 6000 upgrade to 2094-BMO1 s I have ordered the direct replacement for my old 2094-BMO1 drive and I was wondering if there would be any programming needed in order to use the S series drive? I know that the old one did not have the safety relay in it so I do not know if that is going to cause an issue or not. ### Assistant: There are no program modifications required. The new drive has hardwired STO only so all the additional functionality is achieved with wiring only. If you do not want to use STO, use the jumper supplied with the drive and it will operate the same as the original. \\n


### Human: Best type of device to activate registration input 755 drive Hello, Looking for some advice/thoughts around an eye that I can use to detect the front edge and back edge of an Oriented Strand Board mat moving around 2700 mm/sec. We are getting false detects and I am looking for something that is more accurate. We currently are using 42BT-B2LBSL eyes. ### Assistant: The sensor you've indicated is a background suppression sensor. What's in the background behind the OSB mat? If your OSB is running on a flat belt or mattop conveyor, you're probably not going to any more successful than you already are. If your OSB mat runs on a roller conveyor, make sure there is nothing below the rollers for a significant distance, and make sure the sensor is centered between the gaps of two rollers. Make sure the gap between rollers is significant as well. Ideally, a through-beam or retroreflective sensor is far better in position-sensitive registration applications such as yours. \\n


### Human: Powerflex 753 frame 6 20F1 stuck in AB Logo Gents, when the PF powered up for the first time at site, the HIM shows/ initializing and stuck there. it is rev 14 drive.. any input or troubleshooting guide? STS led is blinking red.. when online using controlnet connection, it shows recoverable fault. nothing much could see. ### Assistant: Remove the HIM and reseat it. You do not need to power down to do this. Pop it out and reseat it firmly. Once reseated, press the red 0 button (fault reset). If that doesn't work, try a different HIM. This HIM could be defective. Once the new HIM is installed, press the red 0 button to reset faults again. If that doesn't work, the main control board must be replaced. \\n


### Human: CIP Motion with external absolute encoder Hi there, in an application where I have a carriage, which moving distance is about 5000mm, I want to use a Temposonic absolute encoder. This encoder can be ordered with different interfaces (e.g. Ethernet). I'm looking for an option, that allows the feedback of an CIP motion coming from Ethernet and NOT directly by an module installed in the PF755 (e.g. xxxENCxxx). ### Assistant: Paul, I guess that it would be possible only utilizing the Universal Feedback Board (UFB). Please see the technote below: Recommended Temposonics utilizing the PowerFlex 755 Universal Feedback Board (UFB) (custhelp.com) As for utilizing the Temposonics via Ethernet/IP, I could not find a relevant module on Logix Designer. You may want to consider RA's 842E Ethernet/IP absolute encoders. Regards, Kubi \\n


### Human: Powerflex 525 - Coasting after step logic Hi, I have a PF525 connected to a geared PM motor with an encoder mounted on the shaft. When I issue a step logic step after the profile finishes the drive creeps a bit. Any ideas why? Thanks, Thomas ### Assistant: Have you performed an Auto Tune successfully? If done properly, you may need to manually adjust the values of the following parameters 566 [Pos Reg Gain], 565 [Pos Reg Filter], 538 [Ki Speed Loop], and 539 [Kp Speed Loop]. I also suggest using the wizards on CCW (Connected Component Workbench). Have you utilized one of the StepLogic Setup Wizards? \\n


### Human: VPL Motor ATEX Hi , can we use some VPL motor in Zone ( ATEX ) ? or do we have any Motor lin which we can use in Zone ? This information is difficult to find , may be because we have not ... ### Assistant: stephane, Rockwell Automation does not offer a VPL motor with an ATEX rating, but our Technology Partner, Elwood Gettys, offers motors that do. Their website is Elwood High Performance Motors: Servo and Stepper Motors and you can find a list of their ATEX certified motors at https://www.elwood.com/sx.html. They will work with you to find a motor that is compatible with your system and meets your needs. \\n


### Human: Powerflex 755 motion axis fault Hello, I was hoping someone would be able to shed some light on an issue I ran into. I have a machine that is using a powerflex 755 as a servo motion axis. I ran into an issue where the drive had a fault 91(Pri VelFdbk Loss) which showed up in the PLC motion axis fault list as Feedback Data Loss Factory Limit . Whatever I did to try and clear this fault did not work. I tried replacing the encoder; I tried swapping encoder option cards, nothing worked. Finally after reading some knowledge base articles I came across a troubleshooting tip that mentioned power cycling the drive with ethernet cable disconnected then once rebooted reconnect it. Doing this caused the drive to go through some sort of re-initialization or some sort then the fault was gone. The thing I am wondering is can someone explain to me what exactly the drive is doing during this re-initialization after reconnecting the ethernet cable. I would like to better understand what is happening. Thank you. ### Assistant: Can you please provide the tech note number you are referring to? \\n


### Human: PowerFlex 700H - Testpoint data changing without testpoint selection Hello, Our AssetCentre for a PowerFlex 700H is detecting that the value for parameter 237 'TestPoint 2 Data' is changing. However parameter 236 'Testpoint 2 Sel' is still at 499 - meaning not used. This is a PowerFlex 700H revision 6.001 Does anybody have an idea? ### Assistant: Parameter 237 [Testpoint 2 Data] will actually count the decel inhibit function. See QA27602 in the Knowledgebase: https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/751793 Rob \\n


### Human: finger-safe PowerFlex 750 Just curious, if I need to make a PowerFlex 750 finger-safe is it better to use the power terminal guard (20-750-ptg...)or the NEMA 1 kit? I have experience with the NEMA 1 conduit boxes but I want to know if anyone has used the 20-750-ptg1 kits. ### Assistant: Aaron, I had to dig a little bit for this, but I was able to find a drawing within SAP that shows the power terminal guard: Kits are only available for the Frame 6 and 7 drives. Its a clear sheet (possibly lexan), and as you can tell you could still access the terminals from below. The NEMA 1 kit is fully enclosed, so if you're trying to restrict access/make truly finger safe, I think the NEMA1 kit is the better option. Though I do think you could use both if you wanted, I believe the power terminal kit fits within the NEMA1 kit. If you're working on a Frame 1-5, your only option would be the NEMA1 kit. Hope this helps! \\n


### Human: MPAR Electrical Cylinders Good Morning! I was looking over the MPAR electrical cylinders and was wondering if someone could help me with something. When looking, I was mainly focused on the 100mm and 200mm stroke cylinders. My issue with these is that one is too long while the other too short when it comes to the project I am working on. So, my question is, does anyone know of a way to have a custom 150mm stroke cylinder quoted? Any help would be appreciated. Thank you! ### Assistant: Hi Skyler, I want to understand your question a little better. Is the problem that the 200mm model won't physically fit into your design? Because that unit can be programmed to only extend to 150mm, if needed. Please let me know. Otherwise, if you truly need a 150mm unit, please engage with your local Rockwell or Distributor representatives to work this angle. Thanks, \\n


### Human: Customer Release Date for Engage? I recently promoted Engage on our Global Technical Community call and was asked when the site will be opened for customers. Is there an official date that I can share? ### Assistant: Hi Michelle. Thanks for the question! While the community is live already, our formal launch of it will happen in the last week of February. Prior to the formal public launch, we will be communicating via Sales Enabler and other communications opportunities internally throughout the month of February. Edited to add: The community is already available to customers. They just need to click engage.rockwellautomation.com to join. If they are not already on SSO /My Rockwell, they will be prompted to create an account. I hope this helps! Let me know if you have any follow-up questions. Thanks, Eileen \\n


### Human: Kinetix 5500 and Panelview plus 7 How do I display kinetix 5500 status and or faceplate on a panelview plus 7 standard? I would like to use the panelview to see status of drive rather than having to connect to the plc with a laptop to see the state of the drive . ### Assistant: The PanelView Plus 7 cannot be used to connect directly to devices in this manner and requires a controller. Faceplate sets can be downloaded from the PCDC and consist of the controller AOI and the PVP7 graphic components. \\n


### Human: 5700 Motor cable plugs Hello, We recently installed some Kinetic 5700 series, D057 servo's. Installation and commissioning went well but after a few days of running we had a fault which turned out to have been caused by a motor plug coming out of the socket. Apparently this is a known issue and amplifiers which are of the B series rather than A series have used a different socket so that the sides of the plug are now meant to be gripped. But we have used the new connection kit and can't see any physical difference between the old and new motor plugs, you would of expected to see a raised dimple on the side of the plug to allow the new socket to grip the plug better. The old connection kit part number is 2198-KITCON-D057 and the new connection kit part number is -L. I have read the only document I can find regarding the difference between the two connection kits (Rockwell Automation Publication KNX-TD003H-EN-P - October 2021) but it only specifies which connection kit should be used for which series of amplifier (page 41). I am starting to think that the wrong plug has been put in the new connection kit (-L) that we have just received. Can anyone confirm if there is any difference between the plugs or not? Thanks, ### Assistant: Hi Luke did you check the Rockwell knowledge base article QA36257 ? \\n


### Human: Kinetix 5100 Configuration Signature Hi All, I am having some issues with the configuration signature on a few Kinetix 5100 drives. If you cycle the power to the control panel all of the Kinetix 5100 drives go into, what looks like, a STO fault. After some investigation it turns out that this is due to differences in the drive configuration signature and the PLC online version, of which you can resolve the differences and everything works fine. If I cycle the power again the same things happens, it is like the drive refreshes the signature each time it powers up and therefore is different to the PLC, and so it faults the drive. Does anyone know a solution to this issue, has experienced the same issue, or can suggest some things to check to see if I can sort this out. Naturally my customer is not happy that they have to go through the same issue each time they switch on the control panel. Kind Regards, Ian ### Assistant: Hi Ian, I asked around and found out that the same issue was experienced with the v2.01.06 of AOP (Add-on Profile) for Kinetix 5100. What's yours? The newest version (v2.01.17) is available. Regards, Kubi \\n


### Human: kinetix 5100 registration help Has anyone had any experience with setting up a K5100 for registration using a photo eye. I have done this with the k300 with no problem. There is a migration guide for k300 to k5100 but doesn't really cover this. Any ideas, suggestions, or direction would greatly be appreciated. ### Assistant: Hi Justin. Have you tried the Rockwell knowledge Base ? https://rockwellautomation.custhelp.com/ it all depends on the type of integration, are you going to use the drive with a MicroLogix , a ControlLogix/CompactLogix or standalone? \\n


### Human: POWERFLEX 7000 FAULT ISSUE While I wait for Rockwell to process my Tech ticket I was wondering if anyone else has had these fault codes and what you ended up finding to be the issue.... Thank you 92fdf088-e65e-43d6-bfa9-935181e13a5b_file× 1 / 1Show captionsShowing image 1 of 1 ### Assistant: I found this in the documentation - I am not sure if it will help... \\n


### Human: Help for a Kinetix VPL motor I have a servo motor, VPL-B0631T-PJ12AA, which has a bad encoder. Is the encoder programmed specially for a certain size motor or will any encoder with the exact same sick model number work as a replacement? Thanks! ### Assistant: Hi Wesley Encoder replacement on a VPL motor can only be executed by a Rockwell Automation specialist. You need specific tools to aline the encoder to the motor shaft and Program the Digital DSL encoder. The encoder store multiple data, like motor serial number, offset, reference...etc. It is used for monitoring position, but not only, we also use the encoder to determine the shaft orientation relative to the coils... this is why all those operations require a specialist with specific equipment. So you have 2 options : replace the motor with a new one, or send your motor to the Rockwell Automation repair center. regards Vincent \\n


### Human: Motion Axis Properties Catalog Number I'm having trouble finding the Catalog Number for a TLP servo motor in the Axis Properties / Motor Device Specification. Do I need to update a Motion database? Using Logix Designer v33.12 Kinetix 5300 ### Assistant: I struggled with this very recently. It was a pain to overcome. There are several technotes in the knowledgebase to combat this issue. QA60848 did it for me in the end: https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/1129466/loc/en_US Basically, there was a newer AOP I had to download and install for the Kinetix 5300. (I was using TLP-B series motors.) Hope this helps, if you have not already figured this out on your own. Regards, RM \\n


### Human: FAQ-Engage, a Rockwell Automation Community-Rockwell Staff Thank you for your interest in Engage, A Rockwell Automation Community! We hope this FAQ helps you to understand the Engage community and how it can benefit you, Rockwell Automation, and customers. If you have questions after reviewing this FAQ, please reach out to Eileen Foran at emforan@rockwellautomation.com or reply directly to this post. What is the Purpose of the Engage Community? Engage is a digital hub that brings customers and staff together online to ask and answer product questions, collaborate, share ideas, and innovate. By offering this digital environment, Rockwell Automation can harness the passion and ideas of our customers, strengthen the customer experience, and increase positive sentiment. The Engage community has three areas, all focused on implementers using Rockwell offerings: Forums In the Forums, customers can engage with each other and with Rockwell staff to ask and answer product questions. Customers benefit from participating and from seeing how other customers are using Rockwell products. They also have opportunities to interact directly with Rockwell staff, which helps to humanize the company and can break down perceived barriers of communication. Rockwell can learn from customers as well, seeing how they use the products and incorporating some of those learnings into new Knowledgebase articles, documentation, and potentially, product features and functionality, and more. User Groups User groups allow customers in specific industries or using specific products to talk directly with Rockwell staff and other industry experts to get exclusive content and have valuable conversations. As an example, the OPEN (Open PlantPAx Exchange Network) user group offers a digital space on Engage as a complement to the annual Process Solutions User Group (PSUG) event at Automation Fair. The OPEN user group allows and encourages the continuation of conversations and learnings from the live event. Insights The Insights area of the community provides a space for Rockwell staff to reach out to a large group of implementers to participate in research projects, surveys, studies, interviews, beta programs, product previews, and more! Members enjoy having their voice heard and helping to build the products and experiences they'd like to experience. Insights projects can be public, invitation-only, or under strict NDA, depending on the nature of the project. Note: The community is English language only, though there are opportunities to grow the language offerings as the community grows. Why is Engage Important to Rockwell Staff? There are several reasons you might find this customer-facing community platform interesting and valuable. With Engage, you can: View and participate in peer-to-peer collaboration opportunities for commonly asked product questions. See how customers are using Rockwell products. Observe product discussions, trends, requests, and ideas. Increase or fine-tune your own knowledge on a particular product. Crowdsource solutions and ideas from a pool of participants. Who Can Participate on Engage? Following are ways in which customers and Rockwell staff can participate. Customers, Partners, System Integrators, and Distributors Because this is a product-focused community for implementers, this is a great way for people to ask and answer questions to fellow customers and to Rockwell staff. Rockwell Automation Staff As a Rockwell employee, you may benefit from joining the Engage community. There are different levels of participation recommended, depending on your roles, goals, and areas of expertise. Observers For a majority of Rockwell staff members, you should start your experience on the community by observing and learning from the community activities. You can do so by: Joining communities of interest. Scanning email digests for relevant conversations. Viewing trending conversations as they unfold. Liking posts that you find useful or thought-provoking. Reviewing/mining community data to create content (Knowledgebase articles, white papers, product features and functionality, documentation updates etc.). Participants For Rockwell staff who have experience engaging with customers and are subject matter experts (such as commercial engineers, product managers, solutions consultants, etc.), you can participate in the community by: Answering basic or commonly asked product questions to free support staff to answer more complicated questions. NOTE: When you post or respond to another post, please be aware of feedback, and please be available to respond in a timely fashion. Engaging in conversations within your area of expertise. Recruiting community participants for research, product pilot programs, or user groups. Providing links to helpful technotes in the Knowledgebase. Do not paste the content from the linked articles. Product Manager and Domain Experts You can respond to questions, observe product discussions to help in understanding recurring issues or challenges and how they can be resolved, and can get information and trends on the market you're following. Business Managers and Product Managers You can observe product discussions, trends, requests, and ideas. Respond to questions, and harvest valuable content for future releases or feature enhancements. Referrers Sales employees Invite customers to use the community as a complement to the Knowledgebase and support sites, showing the efforts Rockwell is doing in trying to help customers to get the most from their products. Is this a Support Portal? Although the Engage community complements the support offerings from Rockwell Automation, it is not a substitute for support. Engage is a place for peer-to-peer interactions and product Q&A where Rockwell Staff who have direct customer experience and subject matter expertise can participate. If a customer posts a question that requires support assistance, they are guided to the proper support areas. If you know of a technote in the Knowledgebase that can help, provide the link only. Do not paste content from an article. By posting the link only, you ensure that you are providing the most up-to-date information, and you are not providing information that may be outside a customer's support privileges. If a customer's question is not responded to on Engage within a set period of time (currently three business days), we have a policy of engaging Rockwell staff in one of two ways. Commercial/product question? The product manager is informed of the product question and is encouraged to engage in the discussion. Technical question? An incident is logged into Oracle, where the assigned Knowledge Domain Expert (KDE) in tech support is assigned to respond accordingly. Based on the customer's support entitlements, the KDE can help the customer to the proper support channel. Is Engage a Substitute for Other Internal Technical or Communications Portals? Engage is customer-facing and should be used for that purpose. It is not a substitute for Yammer, Teams, Sharepoint, or any other internal collaboration or communications portal. However, in this private Rockwell Staff area in the community, all Rockwell Staff members are automatically added. Here, you can ask colleagues questions that are relevant to the Engage community. Is Engage Public or Private? Engage is a public community. Anyone who has an SSO/My Rockwell account can join and participate in conversations. Who Manages and Ensures the Health of Engage? The Engage community is managed by Eileen Foran, Customer Community Manager, with Mark Churchill as KCS Programme Manager and community liaison for RSS. Administrators The administration team is responsible for the overall health and growth of the community. We also ensure compliance with branding standards, privacy laws, adherence of community best practices and strategies, and more. Moderators Akhilesh Yadav Eileen Foran Mark Churchill Maurizio Paderni (fuzzy logic) The moderation team has the following responsibilities: Ensuring the community terms and tone are adhered to. Encouraging the community to like responses and choose a best answer. Encouraging members to provide feedback when they receive a reply to their questions. Encouraging proper use of tags to help with discoverability of topics. Moving posts to the appropriate community. Responding to posts that remain unanswered for 3 business days or finding the right person within Rockwell if necessary. Monitoring and handling posts that have been marked inappropriate. Escalating issues/complaints to the proper teams where necessary. Answering questions about the community platform. Social Knowledge Domain Expert (KDE) Team This team of experienced and knowledgeable support engineers are the technical escalation path for the moderators. They will be asked to respond to unanswered technical questions and shepherd the question through the proper channels. For more information about the Social Knowledge Domain Team, see Mark Churchill at mchurchill@rockwellautomation.com. How Can I Get Started? Some things you can do to get started once you join/log in to the Engage community include: Visit the Home page to see what's happening in the community. Upload a profile image and update your profile. See all the communities offered, and join those you are interested in. Join General Discussions to keep informed of general community Q&A, announcements, etc. View the How-To series to get up to speed on the features and functionality that Engage offers. Browse discussion posts. How Can I Learn More About Engage or Share Some Ideas? We'd love to hear from you! If you have questions or ideas about the Engage community, please reach out to Eileen Foran emforan@rockwellautomation.com. ### Assistant: nan \\n


### Human: Welcome to Engage, A Rockwell Automation Community--Rockwell Automation Staff Thank you for your interest in Engage! As a Rockwell employee, you can participate in this modern, customer-facing platform experience in which Rockwell staff, customers, prospects, partners, and others can share knowledge, best practices, ideas, and innovations. As the community grows, so will your opportunities to participate, contribute and share your voice. Some things you can do to get started with the community experience include: Visit the Home page to see what's happening in the community. Upload a profile image and update your profile. See all the communities offered, and join those you are interested in. Join General Discussions to keep informed of general community Q&A, announcements, etc. View the How To series to get up to speed on the features and functionality that Engage offers. Browse discussion posts. Guidelines for Participation For a majority of Rockwell staff, we ask that you start your experience on the community by observing and learning from the community activities. You can do so by: Completing your profile details, including adding a photo/avatar. Joining communities of interest. Scanning email digests for relevant conversations. Viewing trending conversations as they unfold. Viewing members who share their expertise with others. Liking posts that you find useful or thought-provoking. Reviewing/mining community data to create content (knowledgebase articles, white papers, product features and functionality, documentation updates etc.). For Rockwell staff who already have experience engaging with customers, or if you have approval from your manager, you can participate in the community by: Replying to questions within your area of expertise. Recruiting community participants for research, product pilot programs, or user groups. Contact Eileen Foran if you are interested in pursuing this option. Please make sure you consult the FAQ and Terms and Conditions prior to any engagement with community members. If you are interested in participating/engaging in the community, please reach out to Eileen Foran at emforan@rockwellautomation.com. Thank you! -The Rockwell Automation Community Team ### Assistant: nan \\n


### Human: How Did You Hear About Engage? Hi, Rockwell Automation staff! The Rockwell Automation Engage community has officially launched! Thanks to all who helped to get it set up as a digital collaboration space for customers and Rockwell experts to engage and optimize product usage. Some questions for you: How did you hear about Engage? What do you hope do learn or do as a member of the community? How can the community team help you with your goals and expectations? Do you have any questions or comments about your experience in this community? Thank you! -Eileen ### Assistant: hello Eileen, answers: 1. Blair Wilson told me about this a few months ago 2. I think/hope that this site will help engage in widely varying discussions; help people with questions to get answers. 3. My expectation is that if I (or anyone) posts a query here, that some expert will be able to chime in to help us out. 4. nothing at this point. \\n


### Human: Servo motor control Whether the servo motor can be directly controlled by 5069-ob8f / 5069-ob8 DC IO module output. If not, what method should be used to control the servo motor? ### Assistant: Hello Gary. We have a Servo Control solution in our Kinetix portfolio that can be controlled directly with I/O interface Look at our Kinetix 5100 . All depend of course on the application requirements, function, Speed, Power, Positionement...etc . But like any sizing for a motion control application, if you have no experience (or limited) I strongly recommend you to contact your local Rockwell Automation representative or distributor to assist you in this process, we have specialists that can help you to do the selection and we can also assist you in the implementation. I hope this help you :) Best regards Vincent \\n


### Human: Kinetix and Mitsubishi compatibility Good morning. I am working on a retro fit of an older machine for my employer. The question I have, and can't seem to find the answer to is this: We have a machine that was previously controlled by all mitsubishi products and it was flooded. So the PLC, Servo drive is toast. I want to replace everything with AB, with the exception of the servo motor itself. Can the Kinetixs 2198-H015-ERS control a Mitsubishi HF354BS Servo motor? ### Assistant: Hello Newton , The Kinetix 5500 servo drive supports Hyperface DSL feedback and Hyperface feedback with Converter to DLS. So the question is what sort of encoder do you have on the Mitsubishi motor? This said, Integration of a 3rd party motor is always a challenging task if you never have done it. So I strongly recommend you to also change the Motor and Cables, because they are the part that wears out faster, and the integration and future maintenance will be much easier. Regards \\n


### Human: PowerFlex 750 DC Bus sharing Hello everyone, I want to use 2 Powerflex 750 stand-alone dc AC Drives in Shared DC Bus Configuration mode. The first driver is used to turn a large drum and when the supply voltage is cut off, it takes 20-25 minutes for the drum to stop. I want to continue energizing the 2nd drive from the DC bus for a portion of the time until the drum stops. The first drive goes to fault because its power is cut off and ends the DC bus sharing. What are the parameters that need to be changed for this application? ### Assistant: Hello Kivanc, the drive fault history can be viewed on the HIM - do you see any faults there? Brian \\n


### Human: 1203-USB driver on Windows 10 Hi Guys, Do you know if the 1203-USB driver is compatible with windows 10. What's happening is that I can see the device in the usb port from the device manager but the ccw cannot see the Powerflex 525. Any idea please? Thanks ### Assistant: Hi James, There is no official testing for the 1203-USB on Windows 10. However, a test was run by an Engineer in Drives Technical Support and the Windows Drivers provided from our website were installed and the 1203-USB appeared under Device Manager as it does in Windows 10. Refer the Knowledgebase ID: QA22528 for instructions installing the Driver in Windows 7 should be attempted in Windows 10. However, if the USB Converter does not appear under Other Devices, try the steps (those are the steps followed during the test perform by the Drives Tech Support Engineer). You can also refer KB ID QA53455 for more detail. Hope this help! \\n


### Human: 350 commanded to JOG, no motion Summary: told to jog, no motionSometimes, upon an initial power-up of the control system, I'll issue a Jog command to the axis, the MAJ says its in process IP and the jog status bit is on, but the motor isn't moving. There are no other cmd's being given and there is a velocity. Has anyone experienced this, or know why ? It's a Kinetix 350. If I re-power down then back on, it will work just fine. William ### Assistant: Are you sure your jog speed is non-zero? Usually when this happens to me I have set the velocity to a very low speed. Set up a trend to monitor ActualVelocity and CommandVelocity for the axis. Also check the velocity error tolerance and position error tolerance. If you have commanded a jog and the axis doesn't move it will eventually fault on either position error or velocity error. \\n


### Human: 25-COMM-E2P Connectors I have several (18-20) 25-COMM-E2P, but they came with the PF523 Connectors and I am looking for the PF525 connectors. How do I get a hold of some PF525 connectors and are they easy to switch out? Thanks in advance for any help. ### Assistant: Welcome to Engage, Michael! Connectors are shipped with the adapter, and are quite easy to switch out. If you need spare connectors, you can order them with the following catalogue number: 25-ACCS-COMM Spare parts Reference: QA41054  Hope this helps, fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: Powerflex 525 Output Voltage Hello, I am looking to use a PowerFlex 525 drive with a 480 VAC 3 phase input, and use it to drive a 220 VAC 3 phase motor. In the manual it says the output voltage is 0 .. rated voltage. Does this mean that I can use the PowerFlex change both the voltage and the frequency? I've never done it before but if I can save on buying a transformer I would like to. ### Assistant: You'll set that up in the motor nameplate data. Remember the output current of the drive will be more on 230V motor than for 480v at the same size. \\n


### Human: Run Power Flex 700 with EtherNet/IP Network Communication Hi every body. I want to control speed of PF700 from EtherNet/IP Network Communication and Start/Stop from terminal box. I know parameter 90 is related to selection of reference frequency. but I don't know which parameter is related to selection of Start/Stop command from terminals or EtherNet/IP Network Communication. ### Assistant: Hi Akbar, if you assign the Digital input to the functions you require using parameters 361 to 366 then they should start and stop the drive etc. You will also be able to start and stop using EtherNet or the HIM as all Ports are enabled by default. To alter which ports can control funtions you can use the Mask Parameters from 276-284. where setting to zero disables that function for that port... ...if you set the Start Mask Parameter 277 to xxxxxxxxx0000001 for example, only the Digital Inputs can issue a start command. \\n


### Human: MAFR and MASR Does not work I have upgraded an 8 axis motion system to version 32 using 1756-MO2AE analog motion control. The PLC was changed from and L63 to and L82E processor. The accuracy was greatly improved by doing this. I believe a new issue is I can not clear certain motion faults using the MASR and MAFR commands, this did seem to not give me problems before the upgrade. The most recent fault was a position error fault that MAFR and MASR commands would not clear. I also went online and used the clear axis fault that is available in the project tree, this too did not clear the fault. The only way I found to clear this fault was to unplug the Axis card and reseat. Once the card reconnected the fault was cleared. ### Assistant: Hi George, At the risk of sounding like a broken record, you really need to contact our Tech Support with this issue. They can best gather the information they need to walk this through to a resolution. You have not mentioned what the faults are and they will need this. They will likely need your controller project file; possibly the L63 file and the L82E file. They may also need to know if any architecture changes were made. It sounds like this is a running machine, so I would encourage to work with our skilled professionals to get it back to a reliable state. I hope you understand, \\n


### Human: How is the TLY-A220T-HJ62AN motor encoder wired? I would like to ask the A220T-HJ62AN encoder comes with 14 wires, red black green green black yellow yellow black blue blue black white white black gray black brown black, how are these colors of the wire connected to the 15-pin cable head?The drive is 2097-V33PR1. ### Assistant: Welcome to Engage! I suggest to download the following User Manual for Kinetix300 drive: https://literature.rockwellautomation.com/idc/groups/literature/documents/um/2097-um001_-en-p.pdf Appendix A contains Interconnect Diagrams. Use the above along with the TLY Installation Instructions, downloadable here: https://literature.rockwellautomation.com/idc/groups/literature/documents/in/tl-in003_-en-p.pdf Hope this helps, fuzzy logic Please don't forget to use the LIKE button and highlight the decisive answer : REPLY > Make Best Answer \\n


### Human: MAJ Instruction Jerk Units Hi, I'd like to know what Jerk Units refer to. Especially, about % of time, Units per MasterUnit3, % of time-Master Driven. Let me know the definitions of jerk units, please. Environment: Studio 5000 ver33.01_ MAJ, MAM Instruction Best regard Daniel Kim ### Assistant: Hi Dong-Uk Kim, See this answer only as Information in Physics. Velocity is the movement or rotation speed of your Axis, Drive or whatever. The Unit is distance per time, like meter per second or similar. Acceleration (or Deceleration) is the Change of Velocity. Like how much does the Velocity change per time. So the Unit is Velocity per time, like meter per second² (squared). Jerk is the Change of Acceleration. Like how fast does something accelerate per time. So the unit is Acceleration per time, like meter per second³ (cubic). You can say Acceleration is the derivative of velocity and Jerk is the derivative of Acceleration. As a figurative example think about a car that is towed away: When the towing car starts and the tow rope is tightened, there is a strong jerk in the towed vehicle. You may search for these Terms: S-Curve, reduce Jerk. Jerk Units for a Drive, should be the Unit, at which the Acceleration or Deceleration is allowed to change. Less Jerk is smoother when starting and stopping. \\n


### Human: Best practices to connect a group of PF 70 to and Ethernet network Greetings everyone! I appreciate your help to know what is the recommended topology to connect drives, specifically PF70 in a Ethernet network? I thought that ether ring or star topology would apply but the customer mentioned that Rockwell recommends star topology for these kind of equipment and that there is a tech note with information but I have not found it yet. thanks a lot for your support. ### Assistant: The 20-COMM-E only has a single ethernet port on it, so it cannot be part of a device level ring (DLR). \\n


### Human: Can incorrectly programmed Motor NP Power parameter cause drive/motor failures? We've been having issues with drive/motor failures and I found that the VFDs were programmed as if the units were in HP rather than kW. So instead of being programmed to be 5 HP like the nameplate has, it was set to 5 kW. Could this cause any failures? ### Assistant: Carlos, Simply put - yes, what you have just described can cause motor (not drive) failures. One of the primary functions of a VFD is to protect a motor from overloading. 1 KW is roughly 34% more power than 1 HP. So if that motor is only loaded up to consume 5 HP, then there is no issue. However, if that motor is loaded to consume 6.5 HP continuously, it will burn up the motor over time. Basically the motor cannot dissipate the heat generated quickly enough and eventually overheats and fails. With the motor nameplate entered correctly, the drive would detect this overloaded state and fault. However, the drive should be unaffected by this since it is rated up to the maximum programmable power it can transfer, and when the motor insulation fails it should produce some output short fault. Now if you repeatedly restart the drive into a shorted condition, the drive can fail. It would be like dropping the clutch on a transmission after revving the engine to 8000 rpm (on a tradition sedan). The transmission can absorb this punishment a few times, but eventually if you kept doing this, it would fail. Hopefully this helps you troubleshoot the issue. I would strongly advise you reach out to our technical support team if you need further consultation. \\n


### Human: Motion Training EDIT: I've provided below the translation to the posted text in the quote. Please use the English language so that it can be easily read by everyone. Thanks! -FL Preciso de um treinamento de Motion,alguém poderia indicar um? I need a Motion training, could someone recommend one? ### Assistant: Wandson, as you probably noticed, the current community language is English. I can understand that it can be more difficult, but please provide your requests using that language. Thanks for your cooperation. That said, your question is quite generic and not very detailed. Here is the link to our Trainings: LINK You should ask your Rockwell Automation representative to provide details and a quote of the needed training. fuzzy logic Please don't forget to LIKE and highlight the decisive answer: REPLY > Make Best Answer \\n


### Human: Powerflex 755TR Drives Hi All, Is there a white paper available that can answer a specific question, the question being  Why does a Active Front End drive (PF 755TR) maintain unity or near to unity power factor. ### Assistant: Hi Rahul, That is a pretty specific question. I found this technote on calculating power factor correction for a 755T drive: QA46151 I don't think that is quite what you are looking for though. Page 34 (2-16) of this manual: https://literature.rockwellautomation.com/idc/groups/literature/documents/um/pflex-um002_-en-p.pdf Might be closer to what you are looking for. Hope this helps. Regards, RM \\n


### Human: kinetix300 alarm E19 EDIT: Linkified the Sample Code Item for convenience and removed the unlinked URL -FL Hello everyone, I would like to ask you I have a set of Kinetix300 servo, the drive is 2097-V33PR1, the motor is TLY-A220T-HJ62AN, I according to the ID number 96735, Alarm E19 when the servo drive returns to zero, how to solve?And also,How to control motor forward and reverse through OnBoard software software? What are the steps?Thank you guys for answering. ### Assistant: The technote I found suggests first verifying correctness of, and checking for loose wires, in the motor wiring. Second, check for mechanical binding in the movement. If your zero position is against a hard stop that could be a factor. Third, if your application allows, increasing position error and/or position error time in the servo parameters. If the error only occurs when moving to zero position and all other positions are otherwise okay, then the mechanical binding sounds like a fair guess, but I don't know enough about your system to really be sure. As far as the OnBoard MotionView software is concerned, my understanding is that you type the IP address of the drive into a bowser window and it will automatically prompt you to download or run a java applet which is the interface to the drive. Somewhere in that applet, if my understanding is correct from quickly browsing the quick start guide, is a screen to jog the servo. I am only going based on the quick-start guide and not personal experience. Regards, RM \\n


### Human: 2097-V33PR1 Can 2097-V33PR1 be connected to household single-phase 220V voltage? Thanks for your answers. ### Assistant: Either 120/240V input, single-phase or 240V input, three-phase can be applied to Kinetix 300 2097-V33PRx. Reference QA10139 fuzzy logic Please don't forget to LIKE and highlight the decisive answer: REPLY > Make Best Answer \\n


### Human: kinetix 6000 steps to perform commutation Hi, I am new to Kinetix 6000 drive system. I am trying to replace a faulty SICK SRS50 single-turn motor feedback encoder. Tried it and had an E03 error on the drive display. I require help on how to perform commutation. The software required to communicate with the encoder and what steps to follow to execute this task? Our factory has a Kinetix MP series low inertia servo motor MPL-B330P-SJ72AA and a drive system is the 2094-BC02-M02-S Kinetix 6000 Multi-Axis Servo Drive. ### Assistant: Hi David So you have MPL-B330P-SJ72AA motor that was faulty, and you replaced the Encoder Feedback. correct? SICK SRS50 encoders have an Hiperface interface and communicate with the drive that is connected to it. So the Encoder is programmed to communicate with a specific Drive manufacturer ( the encoder stores Motor reference, Motor specification, serial number...etc, of the motor that is attached to it), therefore the needs a special Programmation. Just replacing the encoder will not be sufficient, a specific file download is required. This is an operation that requires a dedicated HW/SW and the skill to perform it. I recommend you, to send the motor to Rockwell Automation repair center (or equivalent) or buy a new motor. With the New Kinetix drive 5700, we could have proposed to you different solutions, that are not supported on Kinetix 6000 (too old). I hope that helps Best regards \\n


### Human: kinetix 6000 I need help to troubleshoot Kinetix 600o servo drive. The fault code is E06 (hard over travel fault). ### Assistant: Is it a linear axis or rotary? What are your maximum and minimum travel limits in the axis settings. \\n


### Human: PF750 Drives | Dual Loop Control EDIT: linkified technode URL for convenience -FL Hello, I have read that dual loop control is support with the PowerFlex 755 AC Drive. Does anyone have experience with the application? As far as I researched, only UFB card supports it. In this card, I know that incremental encoder can be connected to one channel and encoders such as hyperface, biss, ... to the other channel. What would you say for this application in this drives? Thanks in advance for the extra information you provide. https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/587814/loc/en_US ### Assistant: Hello, Chapter 6 of the publication below describes in more detail how to set up this specific configuration https://literature.rockwellautomation.com/idc/groups/literature/documents/rm/750-rm002_-en-p.pdf According to this technical note https://rockwellautomation.custhelp.com/app/answers/answer_view/a_id/791509 it is recommended to use separate encoder cards. Regards, \\n


### Human: Rockwell Powerflex 700 faults auto reset EDIT: Removed links to external community probably added by the user via copy/paste of the thread -FL Have 700's and 753 VFD, in the 753 parameter P348 [Auto Rstrt Tries] can't find the parameter for the 700 to activate this feature. TIA.. ### Assistant: Welcome to Engage, Frank! See the following manual, page 41: https://literature.rockwellautomation.com/idc/groups/literature/documents/um/20b-um002_-en-p.pdf Param. 174 in PF700 drives is Auto Rstrt Tries: Hope this helps, fuzzy logic Please don't forget to LIKE and highlight the decisive answer: REPLY > Make Best Answer \\n


### Human: K5700 with MPM PLe Safe Speed Application Hi , I'm wondering if somebody has experience or can validate this Safety application : My customer would like to use a MPM motor ( Sin/Cos Hyperface feedback ) with an Kinetix5700-ERS4 drive .The Safety requirements is PLe . Is this possible to wire the Sin/Cos Motor feedback on the MF ( DSL ) port via 2198-H2DCK , and the 842-HR ( Sin/Cos Second channel ) on the UFB port of the K5700 ? Is it categorized safe ? the 2198-RM001 is only mentionning VP motors in PLe ... but MP Motor can achieve PLd using H2DCK converter ... Anybody can help ;-) ### Assistant: Hello Stephane The MPM does not support a safety encoder. what you are trying to do will require a lot of effort for an uncertain result, because you will have to validate this architecture via SISTEMA software. So to simplify the integration I strongly encourage you to consider the VP series motors solution that supports Safety Encoder, in association with a second encoder you will achieve Ple without much effort for you or your customer. Best regards Vincent \\n


### Human: PowerFlex 40 (or 523) Keypad Control with Start at Powerup Hi All, I have a contractor who's customer builds machines that used TB Woods drives. We are converting them over to PowerFlex, but one feature that they used in the TB Woods was a setting that allowed them to have both keypad control with the ability to start at powerup. I've looked through all the parameters in both the 40 and 523 and cannot find anyway of doing this in the PowerFlex drive. Anyone with any suggestions? Cheers. ### Assistant: See parameter #543 (Start at Powerup) in the PF 523. Unless I am missing something, I think this is what you are looking for. Regards, RM \\n


### Human: Centerline MCC 2100 I got a 2113 FVNR Size 3 that needs to be put back together. I can't figure out what the last few digits in the part number represent. 852AGP Any help would be great. ### Assistant: I can't find any breakout of how MCC part numbers are generated so I would say contact your local AB rep with the full existing part number and they should be able to help you figure out what it includes. Regards, RM \\n


### Human: PF525 Multi Do the vfds in a multi drive configuration need to be the same firmware? I'm having a problem replacing the master with fw rev 7. The slaves are fw rev 4. ### Assistant: I have not found any reference suggesting firmware revision would cause an issue between drives. What kind of issue are you seeing? I did find this in technote QA61747 (TechConnect Required): If replacing a drive, make sure that the Firmware and Horsepower rating of the replacement drive is the same as the drive being replaced or update that information in the off-line RSLogix / Studio 5000 project before downloading the configuration to that drive. A technote showing parameters to be set in the drives themselves: QA23228 I believe the parameters must be modified on the Master, and power cycled, prior to being connected to the slave devices. Regards, RM \\n


### Human: Motor Spec - ImportTool2.15.0 - Import doesn't work. Good Morning, I have a problem importing a non-rockwell motor into the motion database. Since several versions of Studio 5000, I can no longer see my motor in the list. However, the import seems to work perfectly. Does anyone have an explanation ? On my old program I can select it but on the new one with K5300, I have to fill it in by hand and there is always a risk of error... Thank you B.R Alex ### Assistant: You probably need a new cmf file which specifies the motor is compatible with the Kinetix 5300. David \\n


### Human: Kinetix 5100, change speed depending of position and sensor We have the following: 1 micro820 PLC, 2 Kinetix 5100 drive with TLP servomotor, 1 sensor PNP NO The operation is as follows: Servomotor 1 and 2 are at constant speed. when they exceed a certain position servomotor 1 must decrease speed and servomotor 2 must increase speed, when stops detecting a sensor both return at a constant speed, once it detects the sensor again it resets its position, starts the cycle again. How could I do this routine in the Kinetix? it has to do 20 cycles in 1 second. Thanks. Alejandro VG ### Assistant: Hello Alejandro It looks like it's your 1st time with Kinetix 5100, correct ? What about Micro 820 ? If you have no experience with Kinetix 5100 using KNX5100C Software for programming I strongly recommand you to consider the following options: You can go to the Rockwell automation Knowledge Base Rockwell Automation Tech Support ... 24 x 7 around the globe! (custhelp.com) if it's your 1st time you will have to register. Then you have access to multiple article that can help you in your process. You can also request the assistance of a field service support to assist you and learn about the product. You can also request to your local Rockwell Automation representative an access to OnCourse . onCourse is a cloud-based demo and training platform. It provide you with access to immersive demo and training experiences using Rockwell Automation software and hardware. Now to answer your question on this platform it will be complicated, you need a training and this is not the right place for that. What I can tells you is that you can do all what you are looking for, so no issues. look at the differents options that I have provided you, those are your best options for a fast and efficient resolution of your demand. I hope that help you Regards \\n


### Human: Couple Questions Regarding Kinetix VPL Motors and Virtual Axes Hello, I have a four axis system that consists of a four Kinetix VPL (1002AF) motors controlled by four 5500 drives interfaced with a ControlLogix system over an ethernet network, and we've run into a couple issues that I was hoping someone might have some experience with. First off, two of the motors control a mechanically connected single axis. Per previous discussions with Rockwell engineers, we have a virtual axis that we gear both of these axes to using MAG commands immediately after a successful MSO command. This works fine from a motion and control standpoint, but while the physical motors maintain their position after power cycling, we're constantly having to re-home them solely to match the position of the virtual axis to the physical axis position. In programmatic space, this is accomplished by using MAH commands to move the physical axes to their home position and then calling an MAH on the virtual axis. However, since the length of this axis is relatively long, we'd like to minimize the required number of times that we have to home the axes and would like to simply set the position of the virtual axis to the position of one of the slave axes on startup, i.e X1_axis.ActualPosition. As far as I know, the only way manually set the position of an axis, virtual or otherwise is via an MAH command, but that's with a set position in the axis properties. I was wondering if there was a way to set the position of a virtual axis to a known tag value without using an MAH. Second, we're also trying to monitor the axes for small interferences to stop motion when small impacts are detected without fully faulting the motors. While I know we can set the position error threshold lower in the axis configuration, I'd like to simply monitor either the axis force/current at a fairly high frequency in certain system configurations. Ideally, I'd like to monitor some specific element of the CIP_AXIS tag when a monitor_force bit is set, or similar, but I'm unsure of how best to implement this. Thanks, and hopefully these use cases make sense. ### Assistant: Bryan, The answer to your first question is to apply the MRP (Motion Redefine Position) instruction on the virtual axis. The answer to your second question is more difficult. What you describing is our Virtual Torque Sensor feature, but it is not available on the K5500 drive. Maybe you could try to create the feature in application code? Are you good at filtering? Please see https://literature.rockwellautomation.com/idc/groups/literature/documents/at/2198-at003_-en-p.pdf for more. Good luck, \\n


### Human: E91 Ethernet/IP User Watchdog Timeout I have a Micrologix1400 controlling a couple of MPL (MPL-A310F-MJ72AA ) using Ethernet/IP with Kinetix300 drive (2097-V33PR3) MPL-A4560F-MJ72AA and 2097-V33PR6 for The Program is a modification of the Sample program from Rockwell (SMC_ENETIP_ML1400_K300_2AXIS_V1_0 The PLC Program and Drive has been running for years, and works great. I recently tried to connect to the Local LAN so I could use Archie's Advanced HMI. About 20 or so minutes in I get errors on the MotionView MotionView on board Fault Code E91 Ethernet/IP User Watchdog Timeout The Suggestion says: Not writing to WatchDogKick Tag frequently enough to prevent timeout.  Watchdog timout period set to too low a value. Increase timout period or change controller application to kick watchdog more frequently. I tried to increase the Time value in L204:2 to 2000 from 1000, and that didn't fix it. Do you have any other ideas or suggestions? ### Assistant: Could it be possible maybe that the PLC program is not executing certain instructions within the timeframe that the Kinetix 300 should be expecting and therefore the process being somehow disrupted...? Do you think this problem could be still observed even with the original sample code, without any modification? \\n


### Human: 2198 - Kinetix 5500 drive capacitors issue? EDIT: corrected the title to better reflect the thread content and reduced picture size to allow better view -FL I bought 2198-H025-ERS2 recently, and this is the product I received from the distributor. The distributor doesn't know if that is normal or not and so do I. Does anyone know what causes the problem and should I return it? ### Assistant: Although it is hard to diagnose an issue through a picture, what this appears to be is conformal coating splatter on the capacitor. Normally when a capacitor is compromised or goes bad, either through high current or heat, it will tend to bulge, which this capacitor does not show signs of. Ken \\n


### Human: Command vs. actual position glitch on virtual axis I was wondering if anyone else had run into an issue where .CommandPosition doesn't equal .ActualPosition on a virtual axis. The Rockwell documentation states that a virtual axis doesn't have an actual position, so .ActualPosition returns the same value as .CommandPosition. In my case, I use the command position in an MAOC, and I found a case where I was getting a double trigger of one of the output bits. A trend showed that .ActualPosition was exactly zero, but .CommandPosition was an extremely small number, 2.479553e-8. I'm on version 33.01.00, running on a 5069-L320ERMS2 ### Assistant: Run the MAOC Position Reference on Actual Position. When e gearing or camming to a Virtual Axis, I always use Actual. \\n


### Human: Kientix 5700 Feedback Integrity Loss I have a system that has several Kientix 5700 servos responsible for row forming for a palatizing system. According to the customer, for about the past month they have had intermitten instances where one of the 6 row formers faulting out. They had the issue this morning and looking at the faults and alarms for that axis (attached) it was generating the following faults: Axis Fault - Feedback Data Loss Factory Limit and APRFault - Feedback Integrity Loss. I couldn't find anything on the KB or in the manual detailing the possible causes and solutions to these faults. From the sounds of things it seems like there might be an issue with the encoder and/or motor cables. Should I get new cables or is there some other possible cause I need to look at? Thank you, ### Assistant: EDIT: linkified the technote for convenience -FL Hi Kevin, I found this article in the customer help archive. Search for QA38005 article at https://rockwellautomation.custhelp.com/app/home Based on the article it's a 24vdc control power voltage issue. Regards Beau Adams \\n


### Human: Current delivering ability of pin Hi, We are using Allen Bradley Power Flex 40 VFD for in our application. Now we are planning to give terminal 16 (Analog output) to ADC pin of our PCB and terminal 14 (Analog Common) to GND of our PCB for measuring voltage. We need your help in determining the current sourcing ability of pin 16 (Analog Output) with respect to pin 14 (Analog Common). I need this info as output voltage of this pin is 0-10V which we want to bring to level of 0-3.3V so that it can be measured by micro-controller. If you have any questions let me know. Regards, Bitesh Attachment(s) VFD Manual 22b-um001_-en-e.pdf 4.88 MB 1 version ### Assistant: Terminal 16 (Analog output) on the PowerFlex 40 when configured for a 0-10V signal would be able to deliver up to 10 mA for a load of 1 kilo Ohm \\n


### Human: Isolation between Analog common and Digital common Hi, I'm using PowerFlex 40 VFD to drive 1HP motor in delta connection. We are designing a PCB board with microcontroller ADC to measure the voltage between Pin 16 (Analog Output) with respect to pin 14 (Analog common). Also we are planning to power the board from pin 11 (+24V DC) and pin 4(Digital common). So we are using Isolated DC-DC converter so that we do not end up shorting pin 4(Digital common) and pin 14 (Analog common). Knowing the isolation level between pin 4(Digital common) and pin 14 (Analog common) will help us to choose the DC-DC converter. Please let us know what is the isolation level in kV between pin 4(Digital common) and pin 14 (Analog common). be1fb972-d664-452a-9369-a8eab6f6a753_file× 1 / 1Show captionsShowing image 1 of 1 Attachment(s) VFD Manual 22b-um001_-en-e.pdf 4.88 MB 1 version ### Assistant: Hello, I am trying to find out if there is any data published on isolation levels in KV between drive terminals. In the meantime, are there any references that could be shared on the potential suitable DC-DC converters circuits that are likely to be used on this challenging application? \\n