intent_class,intent_name,description 0,branch_address,enquiry about bank branch location 1,activate_card,enquiry about activating card products 2,past_transactions,enquiry about past transactions in a specific time period 3,dispatch_status,enquiry about the dispatch status of card products 4,outstanding_balance,enquiry about outstanding balance on card products 5,card_issue,report about an issue with using card products 6,ifsc_code,enquiry about IFSC code of bank branch 7,generate_pin,enquiry about changing or generating a new pin for their card product 8,unauthorised_transaction,report about an unauthorised or fraudulent transaction 9,loan_query,enquiry about different kinds of loans 10,balance_enquiry,enquiry about bank account balance 11,change_limit,enquiry about changing the limit for card products 12,block,enquiry about blocking card or banking product 13,lost,report about losing a card product