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DIRECTOR FACILITIES PLANNING, DESIGN AND CONSTRUCTION Executive Profile A leader working in a large integrated academic medical center (www.uwhealth.org) focused on integrated business planning and facility design and development driven by operational improvement and teamwork. Experienced in all aspects of facility support and construction. Skill Highlights Health care business planning Experience in all aspects of health care support services Team leader in process improvement combined with facility design Full design, construction and implementation planning for new hospital development Management of integrated staff of design and construction professionals Boundary spanning professional Management of large capital budgets Contract development and negotiation for multiple project delivery methods Hospital acquisition due diligence Integrated facility planning across multiple organizations Core Accomplishments UW Health at the American Center - Fifty bed orthopedic hospital with integrated clinics, and health and wellness center. 500,000 square feet, August 2015 opening American Family Children's Hospital - Eighty bed full service pediatric hospital with NICU, PICU and Pediatric Oncology. Full complement of outpatient services including imaging center, 280,000 square feet, 2007 opening with an additional vertical expansion of 54,000 square feet (www.uwhealthkids.org) UW Health Rehab Hospital - Fifty beds to support the orthopedic hospital, September 2015 opening Integrated design and construction management departments to increase economies of scale and increase customer responsiveness professionalism Managed over $1 billion in construction projects Professional Experience June 2012 to Current Company Name City , State Director Facilities Planning, Design and Construction Directed complete Facility Master plan including system wide, cross entity planning for all existing facilities and green field site analysis Directed the planning, systems improvement teams, design and construction acquisition process, for a new orthopedic hospital and associated rehab hospital Led the integration of construction, interiors, art, drafting, planning and design teams Initiated the development of a cross entity business planning assessment process for capital projects July 1996 to May 2012 Company Name City , State Director Facilities Planning Managed $800+ million in capital projects with some annual budgets exceeding $100 million including co-leading the construction of a 80 bed pediatric hospital. Incorporated Lean process improvement methods in design of the facilities projects. Developed and implemented a five - year facility master plan. Assisted in hospital wide strategic planning initiatives with respect to facility demand. Implemented capital project budget development, budget tracking, project management and accounting system, Strata Cap and Strata Track. Implemented multiple project delivery method RFPs and contractual documents including the consolidation of all fiscal year design and engineering work in to one master contract. Negotiated all A/E and construction contracts. Managed all aspects of real estate development including property acquisition, lease negotiations and municipal approval processes Primary liaison with UW Madison School of Medicine, campus planning and construction group and local communities for development issues. January 1986 to January 1996 Company Name City , State Planning Coordinator Coordinated the analysis, development and implementation of clinical programs and capital projects. Coordinated projects with campus and state project managers. Performed “CON” analysis for capital projects. Assisted in the development of a quasi - private “public authority” capital project system to meet State of Wisconsin accountability requirements including the creation of the commercial bond issue to finance projects. Managed capital equipment project budgets in excess of $500,000 annually. Created an institutional wide database for all Hospital space and an MS Access database for all leased space. Education 1994 UNIVERSITY OF WISCONSIN - Milwaukee City , State , US Masters : Business Administration GPA: GPA: 3.75 Business Administration GPA: 3.75 ANTIOCH COLLEGE City , State , USA Bachelor of Arts : Biology/Psychology Biology/Psychology Personal Information Single. One 27 year old daughter. Excellent health. Hobbies include international biking, travel and photography. Skills Academic medical center cultural awareness All aspects of health care construction Business planning and product line development, marketing analysis Budget development, conceptual design, consulting management, contract management, contracts development, database design and development Interior design Real estate acquisition and leasing. Hospital acquisition due diligence Additional Information Chair, International Board of Amigos de las Americas, Houston, TX. Member of Executive Committee, Strategic Planning Committee and Finance Committee of the International Board. $4.5 million budget Founder, local board member, and Past President, Wisconsin Chapter of Amigos de las Americas, a not for profit organization that sponsors young adult volunteer service work in Latin America. International Board Member Board member Working Capital for Community Needs, Madison WI a micro-finance bank like not for profit with a$13 million portfolio in Latin America Vice President Aloha Days, Incorporated a non-profit organization dedicated to promoting volleyball and volleyball facilities in the Madison area. Professional Affiliations Past President of the Greater Madison Area Health Management System Society. Member, American Society of Health Care Executives | CONSTRUCTION | 29483501@gmail.com |
STAFF SERGEANT (E-5), PAVEMENT & CONSTRUCTION EQUIPMENT CRAFTSMAN Summary Solutions-focused, versatile management professional veteran offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 8-year career in the United States Air Force. Effective communicator who quickly masters new roles and technologies to achieve positive results. Experience Staff Sergeant (E-5), Pavement & Construction Equipment Craftsman 12/2012 to Current Company Name City , State General Project Manager: Managed various projects and necessary personnel, to include but not limited to, removal/replacement of dilapidated asphalt roads, removal/replacement of upheaved concrete sidewalk. Airfield Repair Project Lead : Effectively lead 12 personnel in repairing 267 airfield concrete spalls securing the Air Traffic Control Movement Area for Minot AFB B-52 bombers. Snow Shift Leader : Supervised 15 military and civilian personnel/managed 16 million dollar equipment fleet in clearing 1.8 million square feet of airfield pavements, 76 miles of base roadways, 2.1 million square yards of pavements. Reporting Official : Tasked with writing annual performance reports and biannual feedback reports for 3 personnel as well as promoting compliance with all USAF rules and regulations. Antiterrorism/Force Protection (AT/FP) Barrier Plan Program Manager : Guided 13 equipment operators in hauling/placing 517 vehicle barriers safeguarding 55 mission critical facilities.Overhauled AT/FP Barrier Plan as construction and new facilities altered the layout of Minot AFB. Lock Out Tag Out Manager : Successfully revamped program and trained 53 personnel on proper procedures and regulations. Snow School Instructor : Instructed interdepartmental, annual snow school for up to 56 career-augmented personnel. Trained personnel on proper equipment operating techniques, proper safety protocol and snow removal priorities. Senior Airman (E-4), Electrical Power Production Journeyman 06/2010 to 08/2012 Company Name City , State Project Leader : Led work crews in installing and maintaining all power generation equipment, responsible for $5.2 million in equipment supporting critical facilities for 1 Special Operations Wing, Head Quarters AFSOC and 38 tenant units under direct supervision. Shop Logistic Inventory Manager : Maintained accountability on over 10,000 dollars of essential parts for mission critical generator power production assets. Conducted weekly inventory count and ordered parts as needed. Secured fund availability by reporting shop stock records to leadership, to enable decisions on parts funding. Quality Assurance Program : Managed generator quality assurance program, found and corrected over 25 discrepancies providing oversight for over $650 thousand dollars worth of assets. CPR/AED Instructor : Conducted monthly American Heart Association CPR/AED classes preparing over 300 personnel for contingency. CES Booster Club Member : Organized booster club and volunteered in executing various fundraisers culminating in over 10 thousand dollars for the support of squadron morale events. Senior Airman (E-4), Electrical Power Production Journeyman 01/2011 to 07/2011 Company Name City , State Deployed to Special Operations Central Command at Macdill AFB, FL (Forward deployed to Amman Jordan) Power Production Journeyman : Repaired three generators saving the Special Forces unit 125,000 dollars and preparing the generators for rapid deployment. Relentless work ethic enabled the engineering team to complete over 300 work orders on compound facilities valued at 15.2 million dollars. Awarded Joint Commendation Medal : Facilitated troop movements for 58 high value personnel and installed two generators for the Multi-National exercise Early Victor. Directly contributed to the successful training of Special Forces leadership and teams from three different countries. Airman First Class (E-3), Electrical Power Production Apprentice 06/2007 to 06/2010 Company Name City , State Equipment Operation & Maintenance : Installs, operates and maintains 37 permanently installed/46 mobile generators, including 2.8 Mega Watt power plant. Provides comprehensive customer training of emergency generator operations and automatic transfer panels (ATP). Performs preventive maintenance inspections on ATPs, aircraft arresting systems (AAS) and Barrier Arresting Kits. Valuable member of Prime Base Engineer Emergency Force team and AEF Enabler; worldwide deployable. Safety Program Monitor : Monitored shops safety program; completed and corrected spot inspections. Zero wing safety inspection right ups Airman First Class (E-3), Electrical Power Production Apprentice 06/2008 to 01/2009 Company Name City , State Electrical Power Production Apprentice : Maintained 277 generators with automatic transfer panels and seven Aircraft Arresting Systems valued at $16 million dollars in critical equipment. Critical member of construction and install of two permanent BAK-12 systems valued $2 million dollars while eliminating $36 thousand dollars contractor costs. Airman Basic (E-1), Basic Military Training & Electrical Power Production Technical Training 01/2007 to 06/2007 Company Name City , State Electrical Power Production Apprentice :Developed basic knowledge of: Installing, operating, and modifying electrical generators, power production plants and equipment, and aircraft arresting systems. Skills Generator Operation & Maintenance Skills including Automatic Transfer Switches and Aircraft Arresting Systems Extensive knowledge of equipment operation including: Ability to troubleshoot and fix generators of all brands and sizes Advanced capability to install generators automatic transfer panels and Aircraft Arresting Systems Great skill in tracing circuits to figure out solutions for electronic problems. Ability to figure out load bearing equipment for the right generator size. Equipment Operation & Maintenance Skills with extensive knowledge of equipment operation including: Airfield Front Mounted Rollover Plow Duel Drum Steel Wheel Roller Sheep's Foot Roller Airfield Front Mounted Snow Blower Dump Truck-Single Drum Steel Wheel Roller Airfield 18' Front Mounted Snow Removal Broom Excavator-Skid steer Loader w/ Attachments Airfield 20' Front Mounted Snow Removal Plow Grader Street Sweeper Backhoe Loader Industrial Tractor Trencher Bulldozer Pneumatic Roller Water Truck Crane-Scoop Loader Rigid Pavement Installation & Repair Skills Extensive knowledge of concrete operations from start to finish including: Excavation of existing material and/or degraded concrete Laying subgrade and base course with proper compaction techniques Setting aluminum forms (both rigid and flexible)/setting wood forms -Preparing to pour and pouring concrete Finishing concrete with a full range of hand and power tools Landscaping the surrounding area and cleaning the work site Flexible Pavement Installation & Repair Skills Extensive knowledge of asphalt operations from start to finish including : Removing degraded asphalt and/or existing material Preparing subgrade and base course. Paving with hot mix via paver/grader/by hand Paving with cold mix Rolling with both pneumatic tire rollers and steel wheel rollers. Landscaping the surrounding area and cleaning the work site Snow Removal Operations. Extensive knowledge of snow removal operations including: Snow removal from active airfields to ensure safety of all incoming and outgoing flights. Providing snow removal from parking lots and neighborhoods to ensure safe travel for 11.6 thousand base personnel. Communication Skills Excellent leadership ability and overall group instruction Project estimation and planning aptitude Excellent public speaking ability Superior technical writing capability Program design and management Education Associate of Applied Science : Construction Technology 2014 Community College of the Air Force City , State Airman Leadership School, ( Commandant Award Winner) Minot AFB, ND Feb 2013 - March 2013 Classes included Leadership & Management, Managerial Communications, Military Studies, and Total Quality Management. Awarded Commandant Award for outstanding leadership ability . Civil Engineering Silver Flag Training Program Tyndall AFB, FL April 2014 Tasked with airfield damage repair during a week-long field exercise to simulate establishing and running a fully operational base in a contingency environment. Pavement & Construction Equipment Career Development Course , Minot AFB, ND December 2012 – Feb 2013 Career Development Courses are designed to improve upon the basic skill and knowledge learned during Technical Training across a wide spectrum of subjects pertaining to the Pavement & Construction Equipment career field. Pavement & Construction Equipment Technical Training Ft. Leonard Wood, MO September 2008 - April 2009 Developed initial equipment operation & pavement implementation skills, and cultivated knowledge in chosen career field. Associate of Applied Science : Electrical and Mechanical Technology 2014 Community College of the Air Force City , State Troubleshooting Electrical Power Generation Equipment Course Sheppard AFB, TX September 2009 This program covers the advanced fundamentals of troubleshooting and tracing circuits in all power generation equipment. Contingency Power Generation and Force Bedown Course Sheppard AFB, TX December 2011 This program covers all contingency generator and power plant operations in a deployed environment. Electrical Power Production Career Development Course Hickam AFB, HI July 2007– July2008 Career Development Courses are designed to improve upon the basic skill and knowledge learned during technical training across a wide spectrum of subjects pertaining to the career field. Electrical Power Production Technical Training Sheppard AFB, TX March 2007 - June 2007 Developed initial equipment operation & pavement implementation skills, and cultivated knowledge in chosen career field. Basic Military Training Lackland AFB TX January 2007 – March 2007 Learned foundation of military culture, military bearing, discipline and USAF history. Awards 1. Joint Service Commendation Medal 2. Air Force Achievement Medal 3. 2 Meritorious Unit Awards 4. 2 Air Force Outstanding Unit Awards 5 . 2 Air Force Good Conduct Medals 6 . National Defense Service Medal 7 . Iraq Campaign Medal 8 . Global War on Terrorism Service Medal 9 . Air Force Overseas Ribbon Short 10 . Air Force Overseas Ribbon Long 11 . Air Force Expeditionary Service Ribbon with Gold Border 12 . Air Force Longevity Service 13 . USAF NCO PME Graduate Ribbon 14 . Small Arms Expert Marksmanship Ribbon (Rifle) 15 . AF Training Ribbon | CONSTRUCTION | 69764348@gmail.com |
LOAN ASSISTANT/COMMERCIAL & CONSTRUCTION REAL ESTATE/SMALL BUSINESS LOANS Summary To obtain a position in the Banking/Lending field with an emphasis on customer service where I can provide added value to the company and its clients while at the same time seeking challenges to gain more knowledge and experience to further my career. 22+ years of experience in customer service 13 years of experience in Commercial Real Estate lending 7 years of experience working with distressed/workout loans 2 years of SBA loan experience Motivated self-starter with strong organization, communication and customer service skills Highlights Microsoft (Windows, Excel, Word, Outlook), Alchemy (loan file database), M Files (loan file program), Fidelity Ability to grow and adapt in a fast paced environment Excellent verbal and written communication skills Strong leadership and organizational skills Effective time management and multi task capabilities Experience 04/2012 to Current Loan Assistant/Commercial & Construction Real Estate/Small Business Loans Company Name - City , State Primary point of contact for the customer throughout the loan closing process. Prepare proposal letter and checklist for Borrowers for each approved new loan. Collect and manage all necessary due diligence. Order appraisals, environmental phase I and other reports related to each loan. Work closely with Documentation and Disbursement teams. Review loan documents and prepare closing package for Borrower. Work closely with title companies - title engagement, requests, review, closings. Manage operations procedures - process payoffs, releases, tax payments, title liens, etc. Input, manage, track and update all ticklers in pipeline. Loan file management and tracking of all loan file documentation. Process Adverse Action files and denied/withdrawn paperwork for pipeline. Process Material Change Forms for loan extensions and/or downgrades. 04/2009 to 04/2012 Loan Assistant/Loan Workout Portfolio Company Name - City , State Maintenance, security and sale of real estate properties obtained through foreclosure. Managing expenses/invoices of all OREO properties. Loan File management. Payoffs, releases, ticklers, due diligence, taxes, title, and tracking all loan file documentation. Workout activities including but not limited to, Foreclosure, Deed in Lieu and Short Sales. Work directly with attorney's throughout the foreclosure process. Process loan payments. 05/2008 to 04/2009 Assistant Vice President/Senior Lending Assistant Special Credits Company Name - City , State Work directly with the FDIC to resolve distressed commercial real estate loans. Workout activities involving collateral collection, repossession, sale of OREO property and liquidation. Order necessary reports and condition of title in preparation of Pre-Litigation Analysis. Preparation of Pre-Litigation Referral Analysis. Preparation of asset management cases and associated documentation. 03/2004 to 05/2008 Assistant Vice President/Commercial Real Estate Lending Assistant Company Name - City , State Served as the primary relationship contact for commercial real estate loan customers. Assist with loan proposal preparation. Complete all due diligence on all approved commercial real estate loans. Work directly with auditors (internal and external) for quarterly in-house and annual audits. Monitor commercial real estate loans to ensure compliance of contract terms and conditions Assist and oversee preparation of Loan Documents Worked directly with and assist loan officers with other special projects as assigned. 05/2003 to 03/2004 Commercial Real Estate Administrative Assistant Company Name - City , State Customer service liaison between Loan Officers and customers. Preparation of loan documentation including closing and funding of loan proceeds. Calculation of loan amounts and set up of new loan worksheets. Loan Payments - quoted loan payoffs, received and processed incoming loan payments. Set up of all loan files including ticklers. Loan File management. 06/1998 to 03/2003 Store/Area Manager Company Name - City , State Customer Service Developed, implemented and managed programs to achieve retail objectives regarding sales, revenue, expenses, inventory control and customer service. Trained, supervised, motivated and evaluated a staff of 6-10 employees. Facilitated individual goal setting and conducted performance evaluations. 11/1994 to 06/1998 Store Manager Company Name - City , State Developed, implemented and managed programs to achieve retail objectives regarding sales, revenue, expenses, inventory control and customer service. Directed recruitment and retention of staff. Trained, supervised, motivated and evaluated a staff of 6-10 employees. Facilitated individual goal setting and conducted performance evaluations. Coached sales teams to ensure sales quotas were achieved. Education 2011 Certificate of successful completion of Nursing Assistant program (NUR158) : Anatomy/Physiology and Psychology Paradise Valley Community College - City , State Anatomy/Physiology and Psychology 2000 Certificate of Fashion Display & Coordination : Business, Accounting and Marketing Saddleback Community College - City , State Business, Accounting and Marketing 1988 Diploma Laguna Hills High School - City , State 2007 - Successful completion of Financial Analyst and Tax Analysis preparation course Skills asset management, attorney, closing, Excellent customer service, Customer Service, data entry, database, Documentation, due diligence, Fashion, fast, File management, Financial Analyst, Forms, goal setting, inventory control, leadership, Litigation, loan documentation, Managing, Excel, Outlook, Windows, Word, Nursing, organizational skills, proposal, proposal preparation, real estate, recruitment, retail, Sales, Tax, taxes, time management, written communication skills | CONSTRUCTION | 18882984@gmail.com |
CONSTRUCTION AND SITE MANAGER / SITE EXECUTION COORDINATOR Summary Registered Professional Engineer with extensive experience in global project and construction management. Team player adept at building relationships and communicating with multi-national project personnel, contractors, management, and other stakeholders. Resourceful problem solver capable of making sound decisions under pressure. Self-starter skilled in guiding challenging, high-workload projects from inception to turnover-safely, on schedule, and within budget-despite limited resources. Proficient with Microsoft Office and Adobe Pro. Expertise encompasses:
*Bid & Specification Preparation
*Contract Negotiations
*Profit & Loss Responsibility
*Budget Administration/Development
*Expense Control and management
*Leader Worksite Safety
*Team Building & Mentoring
*Workflow Planning
*Facility Management & Maintenance
*Civil, Environmental & Structural Engineering
*Refinery, Water & Wastewater Pipelines
*Management of Change (MOC)
*Knowledge of various codes/standards (API, ASTM, AISC, DOT CFR 192 & 195, PSM)
*Engineering, Refining, Offshore/Inland Water Projects
*Project Scope development and management
*Process Hazard Analyses (PHA) leader/participant
*Pipeline Hot Tap & Stopple Skills Project management Construction Management Team Building Cost and Schedule control Bid & Specification
Preparation Contract
Negotiations Profit &
Loss Responsibility Budget administration/Development Expense Control
and management Engineering, Refining, Offshore/Inland Water Projects Interpersonal communication skills Excellent written and verbal skills Excellent communication skills Leader Worksite Safety Team Building & Mentoring Workflow Planning Facility Management & Maintenance Civil, Environmental & Structural Engineering Refinery, Water & Wastewater Pipelines Management of Change (MOC) Knowledge of various codes/standards (API, ASTM, AISC, DOT CFR 192 & 195, PSM Project Scope development and management Process Hazard Analyses (PHA) leader/participant Pipeline Hot Tap & Stopple Accomplishments USPCI/Laidlaw Environmental Services: Cut annual maintenance/repair/replacement costs by $750K+ through process improvements and contract negotiations. Phillips Petroleum Company: Saved $2M in landfill engineering and construction (hazardous/non-hazardous); saved $1M in liner installations; cut annual refinery road paving costs $500K; completed construction of a 199-foot flare tower three months early; managed five design and three fabrication yards for the jacking of the $500. Experience 03/2005 to 07/2016 Construction and Site Manager / Site Execution Coordinator Company Name - City , State Held responsibility for Flare And Relief Modifications (FARM), the largest Brownfield offshore project in company history; the $1B initiative involved installing ten flare booms and making major platform and piping modifications. Oversaw design and field works in Angola. Assisted in defining management of change (MOC) terms as well as developing and negotiating contracts. Directed a large international workforce comprising more than 350 contractors, Angolan, and company employees. Provided onshore and offshore construction of 14 offshore platforms and a 24-inch pipeline. Boosted production by almost one million barrels of oil while meeting a corporate and World Health Organization (WHO) objective to reduce flaring. Achieved ~8.7 million safe man-hours without a day away from work (DAFW) and with a record-setting total recordable incident rate (TRIR) of 0.18. Planned and executed multiple platform shut-ins ahead of schedule and at lower than predicted production loss volumes. Completed the project $100K under budget and within corporate milestones while delivering cost savings of $250M. Demonstrated consistent ability to lead functional departments in a matrix organization, manage multiple priorities and deadlines, and communicate effectively at all levels of the organization. Provided construction input on pipelines and subsea wellhead flow lines for the new $8B Rosebank floating production storage and offloading (FPSO) vessel, to be operated in some of the world's worst climate conditions, the North Atlantic. Interacted daily with 100+ operations, marine, safety, and contractor design team members from Korea and the US. Prepared bid packages and contract documents. Led construction, quality assurance/quality control (QA/QC), and systems completion teams with a staff of eight. Negotiated contracts with three Korean shipyards and ensured deliverables met contract specifications on time and within established budget. Served on a select four-person team that secretly negotiated a $2B single-source international contract that delivered estimated savings of $750M to the company. Directed all aspects of operations, including business, safety, engineering, planning, budgeting, site fabrication, and QA/QC of five modules totaling $2.5B for the Mafumeira Sul project in South Korea. Oversaw review and approval of marine plans, execution plans, Risk Management Plans (RMPs), HAZIDs, Process Safety Management (PSM) and Process Safety Risk Assessments (PSRs). Directed a total workforce of 3,000+, including 145 company office personnel. Drove efforts to minimize production loss, costs, and downtime as well as heighten safety awareness. Met project milestones for load-out of modules, in part by motivating the shipyard to hire additional staff. 03/2001 to 03/2005 Senior Project Manager Company Name - City , State Organized and led a newly established project management group, pointOne. Assisted sales in securing new projects. Negotiated contracts between the company and clients, outlining group duties. Saved a large client $1M on the design and construction of new shutdown valves and piping. Developed a successful proposal for a $200M US government contract to repair pipelines in post-war Iraq. Drafted the proposal and preliminary design that led to a project to complete a 90-inch water main re-route at Chicago-O'Hare Airport, preventing long-term water disruption to five cities. Guided the group to deliver $2M in revenue annually within two years of startup. Project and Construction Management Consultant Company Name - City , State Spearheaded engineering and construction projects for clients throughout Oklahoma and Louisiana, including Mobil, Continental Carbon, Envirotech, and Phillips Petroleum. Ensured fabrication and construction compliance to engineering drawings, standards, specifications, and quality assurance guidelines. Provided engineering and construction of thermal oxidizers and a plant water pipeline. Averted legal and community issues by leveraging right-of-way (ROW) expertise in advising a company not to lay its new pipeline in the proposed routing. Improved the productivity of a four-tank weld-out by modifying work crew organization and methods. Prepared a budget and presentation for a client that led to a new water line and elevated tanks; developed the bid package and contract for long-term maintenance of the five elevated water tanks. Led construction for several small inland water projects, a new production barge, and offshore platform modifications, extending a two-month contract to four years. Commended by clients for completing projects under budget and on time. 07/2016 to Current Consulting Project and Construction Manager Company Name - City , State Provide various clients with project and construction management services as required. Education and Training Master of Science : Civil Engineering University of Missouri Civil Engineering Bachelor of Science : Civil Engineering University of Arkansas Civil Engineering Transportation Worker Identification Credential (TWIC), Transportation Security Administration (TSA)/United States Coast Guard (USCG)
Global Entry Card, United States Customs and Border Protection
Capital Stewardship and Organizational Capabilities (CSOC) Supreme Certified, Chevron Corp - PMI/PMP developed
Operational Excellence (OE) certified Activities and Honors Professional Engineering Licenses - Arkansas, Missouri, Kansas, Texas, Oklahoma, Illinois, Massachusetts, Arkansas, NCEES
Industry Affiliations - American Society of Civil Engineers (ASCE), Concrete Reinforcing Steel Institute (CRSI) Hold TWIC certificate Skills budgeting, budget, contracts, negotiating contracts, client, clients, design and construction, functional, government, Korean, legal, office, works, oil, Organizational, personnel, project management, proposal, quality assurance, QA, quality control, Risk Management, routing, Safety, sales, Transportation, weld | CONSTRUCTION | 45475027@gmail.com |
INTERNATIONAL CODE COUNCIL (ICC) SPECIAL INSPECTOR AND CONSTRUCTION MATERIALS TECHNICIAN (CMT) Objective My objective is to obtain and secure a meaningful position integrating my skills with the expertise of my co-workers, resulting in a successful service provided to the client. Additionally, I am eager to gain knowledge through my own hard work and the tutelage of my superiors to earn advancement within the organization. Skills Proficient in Microsoft Windows, Word, Excel. General knowledge of GAAP that continues to grow through hard work. 14 years progressively advancing experience in civil construction materials testing and inspection. Constant communication with contractors, craft, and co-workers in collaborative effort to complete task at hand. Natural leader who is team oriented with strong desire succeed in accounting field. Able to communicate effectively both verbally and in writing to clients, co-workers, and superiors. Productive worker in fast-paced, time-sensitive environment, while remaining within budget. Courteous team member who works with high levels of integrity and professionalism. Experience International Code Council (ICC) Special Inspector and Construction Materials Technician (CMT) 03/2015 to Current Company Name City , State
ICC Special Inspector Reinforced Concrete
Rebar and
concrete placement inspections, and epoxy anchor
bolt inspections.
Concrete, Soils, and Asphalt Field Testing
Technician. ICC Special Inspector and CMT Technician 11/2014 to 03/2015 Company Name City , State ICC Special Inspector Reinforced Concrete
Rebar and
concrete placement inspections.
Concrete, and Soils Field Testing
Technician. Gradations, proctors, moisture content, -200 wash. Input data in computer programs and present final results to clients in timely, cost-effective professional manner.
ICC Special Inspector and CMT Technician 05/2014 to 11/2014 Company Name City , State ICC Special Inspector Reinforced Concrete
Rebar and
concrete placement inspections, and epoxy anchor
bolt inspections.
Concrete, Soils, and Asphalt Field Testing
Technician. Construction Materials Testing Lab Manager/Lead Technician 06/2010 to 11/2013 Company Name City , State
Rebar and
concrete placement inspections, and epoxy anchor
bolt inspections. Estimating potential job costs for proposals.
Concrete, Soils, and Asphalt Field Testing
Technician Grout cubes and prisms, intermediate experience in Masonry.
Lab Testing Technician-Gradations,
proctors, moisture content, -200 wash, specific gravity/absorption, concrete/grout
breaks, sand equivalent, percent fracture. Input data in computer programs and present final results to clients in timely, cost-effective professional manner.
Quality Control Inspector Level II 10/2007 to 01/2009 Company Name City , State URS-Washington Division - Eunice, NM-National Enrichment Facility QCI qualified in civil soils II, civil concrete II, receipt inspection II and coatings II. Verify field operations to ensure compliance with specifications, plans, procedures, ASTMs, 10 CFR Part 50 Appendix B and ASME standard NQA-1. Perform QC inspections on the batch plant, concrete, grout, and backfill operations. Receipt inspection of concrete constituents as batch plant inspector. CMT Technician II 03/2007 to 10/2007 Company Name City , State Hanford Nuclear Reservation-Vitrification Plant RPP-WTP. Concrete, Soils, and Lab Materials Testing Technician Level II. Cross-reference job site specifications and plans, ASTMs, and other industry standards to ensure proper testing and inspection on a 10 CFR Part 50 and ASME NQA-1 job site. Sand-cones, Kelly ball drop, flow test, cast cylinders for CLSM.
Grout flow, cast cubes and prisms. Non-Permanent Transportation Technician II 03/2006 to 12/2006 Company Name City , State WSDOT-SCR - Union Gap, WA -Various projects Transportation Technician II (non-permanent) Concrete, Soils, and Asphalt Field Testing Technician. Read and interpret plans while cross-referencing with state specifications and construction manual. Layout including staking/marking various offsets, signing, monuments, and planned work for contractor to complete. I have inspected the following operations: grinding, rumble strip, replace/install RPM's, mechanical and hand scaling, drilling and grouting of rock/anchor bolts, backfill, striping, guide posts, install/move jersey barrier, curbing, aggregate weigh station, rock crushing plant, ticket taking on paver for quantities and yield both short and long, and hydro-demolition. Concrete/Soils Lead Materials Testing Technician 04/2003 to 11/2005 Company Name City , State Hanford Nuclear Reservation-Vitrification Plant RPP-WTP. Cross-reference job site specifications and plans, ASTM's, and other industry standards to ensure proper testing and inspection on a 10 CFR Part 50 Appendix B and ASME NQA-1 job site. In charge of complying with testing frequencies to meet construction plans and specifications. Manage man power to cover the field and lab testing operations. Review all technicians' reports to ensure accuracy. Concrete, Soils, and Lab Materials Testing Technician Level II. Education High School Diploma : College Preparation 1999 Eisenhower High School City , State , USA National Honors Society- GPA: 3.6/4.0. Academic Athlete Award, and Captain of Football Team. Future Business Leaders of America. Industrial Technology 2002 Western Washington University City , State , USA 98 credits earned. Associate of Arts : Pre-Business 2015 Yakima Valley Community College City , State , USA GPA: 3.7/4.0, President's list, spring 2015. Bachelor of Science : Accounting 2017 Central Washington University City , State , USA CWU Junior status- GPA: 3.0/4.0, with 156 total credits earned. Accounting Major-Cyber Security Minor, Working toward CPA. Courses include: Financial and Managerial Accounting, Intermediate Accounting I, Cost Accounting, Microsoft Excel I, Windows 10, Administrative Management, and Business Communications. Certifications ICC Special Inspector- Reinforced Concrete. American Concrete Institute (ACI) Field Testing Technician Level 1. Nuclear Densometer Safety Handler. | CONSTRUCTION | 34544955@gmail.com |
PERSONAL ASSISTANT/INTERN TO DEPUTY MINISTER OF CONSTRUCTION AND HOUSING- SIERRA, E. A. Summary Executive administrative support professional offering versatile office management, planning and research skills. Committed to quality performance, cognitive thinking and management of organizational goals. Seeking a position of Development or Executive Assistant where my skills in identifying project strategies and locations are utilized for mutual growth and success. Particularly wish to apply my extensive research skills and customer service experience in a dynamic real estate setting. Highlights Strong interpersonal and communication skills Articulate and well-spoken Professional and mature Meticulous attention to detail Results-oriented Russian (fluent) Spanish (advanced reading & writing) Advanced MS Office Suite knowledge Time management Database management Conference planning Travel administration Business correspondence Executive presentation development Employee training development Accomplishments Awarded a bonus in recognition of managing the addition of more than 50 staff members. Planned corporate meetings, lunches and special events for groups of 50+ employees. Supported Deputy Minister (Russian Federation) through personal document management, calendar organization and collateral preparation for meetings with government officials. Helped manage and coordinate installation of a roadway and parking lot project within an entire commercial development. Wrote and produced a series of 10 audio and print stories for "PRISM" radio broadcast investigating economic development trends in the Washington, D.C. Metropolitan area (INTL TV, Services, Inc.) Earned "Dean's List" between 2012 and 2014. Experience Company Name City , State Personal Assistant/Intern to Deputy Minister of Construction and Housing- Sierra, E. A. 10/2014 to 12/2014 Organized files, developed spreadsheets and reports. Managed the day-to-day calendar for the DM. Created and maintained spreadsheets using advanced Excel functions and calculations to develop budget reports and lists. Created PowerPoint presentations used for local construction projects. Handled some media and public relations inquiries. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Planned travel arrangements for 10 executives and government officials. Researching and analyzed current economic trends for urban mixed-use development. Company Name City , State Executive Assistant to Director of Operations & CEO 05/2011 to 06/2014 Managed the CEO's complex and frequently changing travel arrangements and coordinated the pre-planning of trips. Managed external contacts for CEO and kept track of periodic communication needed for priority contacts. Created expense reports, budgets and filing systems. Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings. Processed travel expenses and reimbursements. Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale. Supported the human resources department in the annual employee review process to manage performance merit increases. Directed administrative functions for the directors, principals, consultants and key managers. Translated and edited Russian and Spanish news media into English. Frequently used word processing, spreadsheet, database and presentation software. Company Name City , State Teacher Assistant 01/2006 to 06/2006 Developed and taught Spanish language lessons to promote student interest on teacher's behalf. Fostered meaningful relationships among students through team-work community service projects. Collaborated with a team of faculty to develop after-school Spanish tutorial programs. CompanyName City , State Loan Officer Intern 01/2005 to 12/2005 Compiled database of loan applicants' credit histories, corporate financial statements and other financial information. Developed and maintained relationships with local real estate agents. Learned to originate, review, process, close and administer customer loan proposals. Maintained strict confidentiality of bank records and client information. Reviewed and edited loan agreements to ensure accuracy. Education Master of Arts : Economics & Community Development 2015 Pennsylvania State University , City , State GPA: 4.0 Bachelor of Arts : International Relations; Spanish Language 2008 George Mason University , City , State GPA: 3.2 Skills People skills; Interpersonal and communication, client/employee/student relations, customer service, team building, cultural diversity experience and advanced problem-solving. Office Administration; MS Office Suite, database management, filing, financial statements/transactions, basic HR procedures, C-Level management, presentations, proposals, real estate knowledge, report writing, market research, translation, spreadsheet, employee training, travel arrangements, typing speed 60 WPM, word processing and editing | CONSTRUCTION | 93436805@gmail.com |
PROJECT MANGER/LEAD SUPER Professional Summary Profile: A proven track record of over 21 years of experience as a General Construction Project Manager. Across extensive career, have directed & organized multi-million dollar Construction projects and renovations, optimized operations/profits for full scale projects, and overseen multi-trade Construction teams. I have a broad repertoire of skills in project management, estimating, planning, complex data & profit analysis, resourcing, organizational networking/liaison, professional development, fieldwork supervision and leadership. Project Management: Strong background and professional versatility in the administration and oversight of complex and integrated Construction projects. I have directed Construction on-time and on-budget in a variety of different environments including power plants, government, healthcare, housing and educational (schools/universities/dormitory) settings. Approaching projects holistically, punctually and efficiently. Have the knowledge and skills needed to guide projects at the per-Construction stage & beyond. I am meticulous and adaptive, troubleshooting field issues and design conflicts as and when they occur. Commercial & Internal Relations Development: Articulate and collaborative, I privilege open and frequent communication as a means for developing highly productive multi-trade teams. I am able to build and maintain viable, trusting, relationships with Construction team members (i.e. Construction workers, architects and engineers) and commercial/corporate third parties (i.e. Business owners and government officials) based on a foundation of mutual respect, clear communication and skillful negotiation/counsel. Additionally, I am a team player who mentors and leads by example. Seeking further employment as Construction Manger Skills Construction Estimating / Management Procore Project Management Primavera Project Scheduling P2 Microsoft Word, Microsoft Excel, Microsoft Project Field Operations / Inspections Troubleshooting/ Problem Solver Quality Control / Inspection Team Building / Leadership Project Coordination / Development OSHA Regulation / Project Safety Cost / Profit Analysis Civil Engineering Project Planning and Development Project supervision Work History Project Manger/Lead Super , 09/2017 to Current Company Name – City , State · Spearheaded Construction and completion of $65 Million Honors Dollars Living Learning Community. This is five-story, 153,670 SF. Urban infill building, at Newark campus of Rutgers University. Facility provides 391 beds for students in variety of configurations including: double occupancy rooms, studios, and one- and two-bedroom apartments. It also includes classroom and academic support spaces, 25,000 SF of ground floor retail, and 5-story, precast concrete, 74,000 SF parking garage with 330 parking spaces · Preemptively planned work ahead and secured subcontractor commitment by period of two weeks · Accounted for precise allocation of resources so that subcontractors always had sufficient material, equipment and manpower to perform each task · Secured all necessary permits (e.g. Municipality permits, sidewalk closures and utility permits) and approvals for shop drawings · Safely and consciously maneuvered heavy equipment and organized suitable accommodations around archaeological excavation while progressing construction project work · When site logistic analysis revealed-need for Overhead Crane that was not accounted for in project plan budget. Utilized some ingenuity and resourcefulness to adjust planning. I ultimately repurposed conventional, crawler, and stage cranes stationed at strategically designated locations and carefully directed material delivery between limited space of courtyard and adjacent city streets to execute construction of dorms and garage · Developed and routinely reviewed site conditions to enhance project task performance, accessibility, and completion in timely fashion · Enhanced schedule and improved worker safety, operation continuity, and task sequentially by making arrangements for masons and carpenter to build shear wall ahead of steel and precast crane erection · Accelerated work during Winter of 2018 by enclosing building with tarp and temporary heat to allow interior construction to continue prior to arrival of Exterior Island Building panels · Made provisions to have open bay for loading material and debris removal that was not included in scope of subcontractor bid · Insured that all spray-on fireproofing of steel was completed prior to installation of exterior panel as per fire rating specifications of building · Updated Architect and Engineer daily to engage with them troubleshooting project design deficiencies · Methodically rotated and divided trades safely on Exterior Work including following installations: Electric Vaults under sidewalk, Transformers, pulling cable, exterior stud framing, insulation and dens glass, waterproofing exterior slabs, Exterior Brick, Exterior Aluminum storefront, demolition of sidewalks and sidewalks and curb replacement Construction Project Manager , 04/2016 to 08/2017 Company Name – City , State Construction and completion of IPIC- Dobbs Ferry Cinemas valued at 12 Million dollars-- including (8) Dine –in Theaters, and Restaurant between May 2016 and June 2017 Construction and completion of Learning Experience valued at 3 Million dollars Construction and scheduled completion of 5 Million dollar LA Fitness Center in Union, NJ in October of 2017 Pr-construction Coordination and development of 20 Million dollar Meridian Housing Complex including (106) 4 story apartment units above 2 story concrete Parking Garage Coordination of Demolition and site work for concrete construction Parking Garage Obtained all necessary utility and construction permits for project from city of Hackensack, NJ Collaborated with P S E&G to build transformer vaults for electrical power Successfully implemented pile-lag as well as de-watering system as necessary to support both excavation and construction of underground concrete structure parking garage Achieved maximum cost effectiveness by providing value engineering for construction means and methods Managed construction schedules to achieve adequate labor coverage for all projects Held construction progress and regular status meetings with project team Scheduled workforce needs with superintendents and allocated company resources to meet project requirements Kept project on schedule and within budget while serving as project leader Executive Construction Project Manager , 04/2014 to 04/2016 Company Name – City , State Managed two projects. These were: Englewood Fire House in Englewood, NJ, and Edgeboro Maintenance Building in East Brunswick, NJ. Both projects were valued at $15 Million combined Expedited process for each of these projects despite previous and projected challenges to start and stay on schedule Instituted hybrid de-watering and dry gravel mat system which allowed construction of the foundation of Englewood Fire House above water level Accelerated interior renovation process for Edgeboro Maintenance Building by utilizing machinery to demolish interior masonry and drywall partitions Directed roof replacement early in project to allow for new construction in Edgeboro Maintenance Building Bid and obtained new work for company valued at 5 million dollars Construction Manager/Super , 10/2013 to 04/2014 Company Name – City , State Managed multiple projects liaising with various government agencies such as Jersey City- Exterior Pedestrians Stair project and Hanover Sewerage Authority Executed Construction of (2) Sludge Detention Ponds in NYC Park, Construction of Faber Skate Park, and Roger Morris Park Renovation Compensated for steepness and inaccessibility of site terrain of Jersey City Pedestrians Stair Project by building temporary roads to enable pile rig and concrete truck access Utilized surveyor and skilled masons to build Faber Skate Park in lieu of hiring specialized skate builders in order to accommodate budget constraints Utilized shop and in-house workforce to replicate landmark project requirements of Roger Morris Park Construction Manager/ Filed Super , 01/2013 to 10/2013 Company Name – City , State Directed and Supervised all construction operations for non- profit organizations in Brooklyn, NY. Led team of 50 tradesmen to renovate (150) Apartment units and all common areas in (2) mid-rise buildings for senior citizens. Facilitate operation advancing project from (4) month behind schedule to (1) month ahead of schedule. Restructured organization, resourced needed material, and revised planning so that working crew was able to work efficiently Estimated and acquired (500) homes damaged by storm sandy Construction Project Manager , 06/2009 to 12/2012 Company Name – City , State National Construction Company that services clients within power, industrial, healthcare, gaming, and educational sectors., Guided completion of Rutgers's $40M-12 story Student Housing and 3-Story Retail for total 165,000 SF. at Camden, NJ. Dorm houses 350 students in 102 residential units Completed Dow Jones$ $4M Press Plant upgrade in Maryland and Georgia within budget and on-time Effectively executed $100M underground infrastructure and site work for Astoria power plant from pre-construction through close-out Analyzed blueprints / specifications and facilitated procurement of materials Identified and monitored subcontractors / vendors to ensure compliance with work scopes Prepared and oversaw budgets and schedules as well as performing regular spot inspections Avoided revenue loss and scheduling issues for company by accelerating completion of foundation by several months, offsetting delay created by problematic issuance of building permit Championed difficult coordination of fast-track self-performed excavation / back-fill work, underground electric conduit, mechanical piping, auger-cast piling, and massive concrete foundation Efficiently organized several crews to complete tasks on accelerated schedule, having 2 shifts daily including weekends Optimized company's operations and project's success by troubleshooting numerous field issues and design conflicts Construction Project Manager , 07/2007 to 06/2009 Company Name – City , State General contracting company serving clientele within diverse sectors such as education and government Directed $75M project that included new construction of 3 buildings and renovation of 3 existing buildings Played critical role in pre-construction coordination of general construction and mechanical/electrical trades Spearheaded coordination of building general construction trades with mechanical and electrical trades Supervised staff of 6 professional direct reports Led successful effort to resolve issues with very complex prison security system between vendor and design architect, construction manager, and owner; interfacing effectively with all parties to clarify specifications and minimize misunderstandings Took initiative to collaborate and coordinate closely with project principals including owner, architect, engineer, field superintendent / crews, and subcontractors to maintain steady progress and control costs Scheduled workforce needs with superintendents and allocated company resources to meet project requirements. Construction Project Manager , 12/2004 to 07/2007 Company Name – City , State Guided completion of construction projects through their entire life cycles including scheduling, budget control, material acquisition, and subcontractor oversight Troubleshot project designs and conducted/monitored inspections Generated detailed project status reports and other documentation Spearheaded successful completion of $65M 13-story student housing high-rise project at UMDNJ in Newark, New Jersey by coordinating per-construction work with various trades to ensure commitment to schedule, scope, and duration Directed complex site operations for UMDNJ housing project including coordinating 5-story parking garage filigree system and reinforced concrete with mechanical and electrical trades Coordinated construction of 9 stories of girder and slab structural steel / hollow core precast concrete slabs with reinforced concrete and exterior prefab masonry, granite, and cast stone panels for high-rise housing above parking garage Expedited company's completion of $140M new demonstration school in East Orange, New Jersey, including per-construction work and field coordination of underground piping, site work, foundations, structural steel, and interior / exterior masonry Collaborated with project scheduler to prepare schedule baseline logic, sequence, and duration Senior Construction Project Cost Estimator , 02/2001 to 12/2004 Company Name – City , State Company that specializes in per-engineering buildings, architecture and design, and construction management Self-prepared all project development conceptual estimates for company clients and interfaced effectively with architects, engineers, and other project principals Strengthened company's operations and profits through impressive project design and cost estimating, generating $60M+ in additional revenue within 1 year Achieved company's 1st federal government project, obtaining $15M design-build per-engineered defense department building with site work at Gabreski Airport in Long Island, New York Championed successful close-out of assisted living for seniors' project, facilitating release of $1M in retainage to company Coordinated product installation and scheduled experienced crews to achieve project scopes of work. Prepared material orders to complete projects on time and within budget. Delivered comprehensive bid proposals for [Type] projects and gained client approval on costs. Construction Project Manager , 02/1999 to 02/2001 Company Name – City , State General contracting company purchased by Keyspan, large utility company, in 2000 Oversaw large crews for completion of self-performed site work, concrete, masonry, structural steel, carpentry, electric, plumbing, and HVAC Communicated with and organized architects and engineers to resolve design and field issues Directed 2 projects for State University Construction Fund valued at $20M, supervising 4 professional direct reports and interfacing effectively with state university representatives to facilitate meetings, payments, field issue resolution, quality controls, and schedule updates Education Associate of Science : Civil Engineering Technology , 1985 New York City Technical College - City Bachelor of Applied Arts And Science : Structural Engineering , 08/1990 NJ IT Institute of Technology - City Continued education of civil and structural engineering Bachelor of Applied Arts And Science : Civil Engineering , 08/1980 Faculty of Engineering Alexandria University - City Continued educations of Civil engineering Accomplishments Documented and resolved close-out for Racanelli Construction and led to release of $(1) one million dollar Increased Racanelli construction revenue to over $(60) Million dollar in (1) one year Led team's design build of architect-engineers and subcontractor to project award and successful profitable completion of (15) fifteen Million Dollar Project for Racanelli construction. Supervised team of (6) professional of $(75) seventy five Million dollar and led to successful completion for Patracca and sons Took -on Failing $(12) Million Dollar new fire house project and led to successful completion and increased revenue by over $(1) one Million Dollar Took charge of company operation with (10) employees and increased company revenue to over $(6) Million within 3Month for Dobtol Construction. Took -on Failing operation and built a team of (50) tradesmen to renovate (150) apartments and led to successful completion for non profit organization Certifications OSHA -62 Hour Site Safety Supervisor which includes: •30 – Hour OSHA Construction Safety & Health Certificate •8 Hour Site Safety Manager Refresher/ Chapter 33 Certificate •8 Hour - NYC DOB SST: Fall Prevention Training •4 HR -NY DOB SST- Supported Scaffold User and Refresher Training •8 HR- OSHA Prescribed SST Courses Bundle •4 HR- OSHA SST Elective Certified Soil Inspector. working on NYCDOB superintendent licensee. Skills Construction Estimating / Management Procore Project Management Primavera Project Scheduling P2 Microsoft Word, Microsoft Excel, Microsoft Project Field Operations / Inspections Troubleshooting/ Problem Solver Quality Control / Inspection Team Building / Leadership Project Coordination / Development OSHA Regulation / Project Safety Cost / Profit Analysis Civil Engineering Project Planning and Development Project supervision Work History Project Manger/Lead Super , 09/2017 to Current Company Name – City , State · Spearheaded Construction and completion of $65 Million Honors Dollars Living Learning Community. This is five-story, 153,670 SF. Urban infill building, at Newark campus of Rutgers University. Facility provides 391 beds for students in variety of configurations including: double occupancy rooms, studios, and one- and two-bedroom apartments. It also includes classroom and academic support spaces, 25,000 SF of ground floor retail, and 5-story, precast concrete, 74,000 SF parking garage with 330 parking spaces · Preemptively planned work ahead and secured subcontractor commitment by period of two weeks · Accounted for precise allocation of resources so that subcontractors always had sufficient material, equipment and manpower to perform each task · Secured all necessary permits (e.g. Municipality permits, sidewalk closures and utility permits) and approvals for shop drawings · Safely and consciously maneuvered heavy equipment and organized suitable accommodations around archaeological excavation while progressing construction project work · When site logistic analysis revealed-need for Overhead Crane that was not accounted for in project plan budget. Utilized some ingenuity and resourcefulness to adjust planning. I ultimately repurposed conventional, crawler, and stage cranes stationed at strategically designated locations and carefully directed material delivery between limited space of courtyard and adjacent city streets to execute construction of dorms and garage · Developed and routinely reviewed site conditions to enhance project task performance, accessibility, and completion in timely fashion · Enhanced schedule and improved worker safety, operation continuity, and task sequentially by making arrangements for masons and carpenter to build shear wall ahead of steel and precast crane erection · Accelerated work during Winter of 2018 by enclosing building with tarp and temporary heat to allow interior construction to continue prior to arrival of Exterior Island Building panels · Made provisions to have open bay for loading material and debris removal that was not included in scope of subcontractor bid · Insured that all spray-on fireproofing of steel was completed prior to installation of exterior panel as per fire rating specifications of building · Updated Architect and Engineer daily to engage with them troubleshooting project design deficiencies · Methodically rotated and divided trades safely on Exterior Work including following installations: Electric Vaults under sidewalk, Transformers, pulling cable, exterior stud framing, insulation and dens glass, waterproofing exterior slabs, Exterior Brick, Exterior Aluminum storefront, demolition of sidewalks and sidewalks and curb replacement Construction Project Manager , 04/2016 to 08/2017 Company Name – City , State Construction and completion of IPIC- Dobbs Ferry Cinemas valued at 12 Million dollars-- including (8) Dine –in Theaters, and Restaurant between May 2016 and June 2017 Construction and completion of Learning Experience valued at 3 Million dollars Construction and scheduled completion of 5 Million dollar LA Fitness Center in Union, NJ in October of 2017 Pr-construction Coordination and development of 20 Million dollar Meridian Housing Complex including (106) 4 story apartment units above 2 story concrete Parking Garage Coordination of Demolition and site work for concrete construction Parking Garage Obtained all necessary utility and construction permits for project from city of Hackensack, NJ Collaborated with P S E&G to build transformer vaults for electrical power Successfully implemented pile-lag as well as de-watering system as necessary to support both excavation and construction of underground concrete structure parking garage Achieved maximum cost effectiveness by providing value engineering for construction means and methods Managed construction schedules to achieve adequate labor coverage for all projects Held construction progress and regular status meetings with project team Scheduled workforce needs with superintendents and allocated company resources to meet project requirements Kept project on schedule and within budget while serving as project leader Executive Construction Project Manager , 04/2014 to 04/2016 Company Name – City , State Managed two projects. These were: Englewood Fire House in Englewood, NJ, and Edgeboro Maintenance Building in East Brunswick, NJ. Both projects were valued at $15 Million combined Expedited process for each of these projects despite previous and projected challenges to start and stay on schedule Instituted hybrid de-watering and dry gravel mat system which allowed construction of the foundation of Englewood Fire House above water level Accelerated interior renovation process for Edgeboro Maintenance Building by utilizing machinery to demolish interior masonry and drywall partitions Directed roof replacement early in project to allow for new construction in Edgeboro Maintenance Building Bid and obtained new work for company valued at 5 million dollars Construction Manager/Super , 10/2013 to 04/2014 Company Name – City , State Managed multiple projects liaising with various government agencies such as Jersey City- Exterior Pedestrians Stair project and Hanover Sewerage Authority Executed Construction of (2) Sludge Detention Ponds in NYC Park, Construction of Faber Skate Park, and Roger Morris Park Renovation Compensated for steepness and inaccessibility of site terrain of Jersey City Pedestrians Stair Project by building temporary roads to enable pile rig and concrete truck access Utilized surveyor and skilled masons to build Faber Skate Park in lieu of hiring specialized skate builders in order to accommodate budget constraints Utilized shop and in-house workforce to replicate landmark project requirements of Roger Morris Park Construction Manager/ Filed Super , 01/2013 to 10/2013 Company Name – City , State Directed and Supervised all construction operations for non- profit organizations in Brooklyn, NY. Led team of 50 tradesmen to renovate (150) Apartment units and all common areas in (2) mid-rise buildings for senior citizens. Facilitate operation advancing project from (4) month behind schedule to (1) month ahead of schedule. Restructured organization, resourced needed material, and revised planning so that working crew was able to work efficiently Estimated and acquired (500) homes damaged by storm sandy Construction Project Manager , 06/2009 to 12/2012 Company Name – City , State National Construction Company that services clients within power, industrial, healthcare, gaming, and educational sectors., Guided completion of Rutgers's $40M-12 story Student Housing and 3-Story Retail for total 165,000 SF. at Camden, NJ. Dorm houses 350 students in 102 residential units Completed Dow Jones$ $4M Press Plant upgrade in Maryland and Georgia within budget and on-time Effectively executed $100M underground infrastructure and site work for Astoria power plant from pre-construction through close-out Analyzed blueprints / specifications and facilitated procurement of materials Identified and monitored subcontractors / vendors to ensure compliance with work scopes Prepared and oversaw budgets and schedules as well as performing regular spot inspections Avoided revenue loss and scheduling issues for company by accelerating completion of foundation by several months, offsetting delay created by problematic issuance of building permit Championed difficult coordination of fast-track self-performed excavation / back-fill work, underground electric conduit, mechanical piping, auger-cast piling, and massive concrete foundation Efficiently organized several crews to complete tasks on accelerated schedule, having 2 shifts daily including weekends Optimized company's operations and project's success by troubleshooting numerous field issues and design conflicts Construction Project Manager , 07/2007 to 06/2009 Company Name – City , State General contracting company serving clientele within diverse sectors such as education and government Directed $75M project that included new construction of 3 buildings and renovation of 3 existing buildings Played critical role in pre-construction coordination of general construction and mechanical/electrical trades Spearheaded coordination of building general construction trades with mechanical and electrical trades Supervised staff of 6 professional direct reports Led successful effort to resolve issues with very complex prison security system between vendor and design architect, construction manager, and owner; interfacing effectively with all parties to clarify specifications and minimize misunderstandings Took initiative to collaborate and coordinate closely with project principals including owner, architect, engineer, field superintendent / crews, and subcontractors to maintain steady progress and control costs Scheduled workforce needs with superintendents and allocated company resources to meet project requirements. Construction Project Manager , 12/2004 to 07/2007 Company Name – City , State Guided completion of construction projects through their entire life cycles including scheduling, budget control, material acquisition, and subcontractor oversight Troubleshot project designs and conducted/monitored inspections Generated detailed project status reports and other documentation Spearheaded successful completion of $65M 13-story student housing high-rise project at UMDNJ in Newark, New Jersey by coordinating per-construction work with various trades to ensure commitment to schedule, scope, and duration Directed complex site operations for UMDNJ housing project including coordinating 5-story parking garage filigree system and reinforced concrete with mechanical and electrical trades Coordinated construction of 9 stories of girder and slab structural steel / hollow core precast concrete slabs with reinforced concrete and exterior prefab masonry, granite, and cast stone panels for high-rise housing above parking garage Expedited company's completion of $140M new demonstration school in East Orange, New Jersey, including per-construction work and field coordination of underground piping, site work, foundations, structural steel, and interior / exterior masonry Collaborated with project scheduler to prepare schedule baseline logic, sequence, and duration Senior Construction Project Cost Estimator , 02/2001 to 12/2004 Company Name – City , State Company that specializes in per-engineering buildings, architecture and design, and construction management Self-prepared all project development conceptual estimates for company clients and interfaced effectively with architects, engineers, and other project principals Strengthened company's operations and profits through impressive project design and cost estimating, generating $60M+ in additional revenue within 1 year Achieved company's 1st federal government project, obtaining $15M design-build per-engineered defense department building with site work at Gabreski Airport in Long Island, New York Championed successful close-out of assisted living for seniors' project, facilitating release of $1M in retainage to company Coordinated product installation and scheduled experienced crews to achieve project scopes of work. Prepared material orders to complete projects on time and within budget. Delivered comprehensive bid proposals for [Type] projects and gained client approval on costs. Construction Project Manager , 02/1999 to 02/2001 Company Name – City , State General contracting company purchased by Keyspan, large utility company, in 2000 Oversaw large crews for completion of self-performed site work, concrete, masonry, structural steel, carpentry, electric, plumbing, and HVAC Communicated with and organized architects and engineers to resolve design and field issues Directed 2 projects for State University Construction Fund valued at $20M, supervising 4 professional direct reports and interfacing effectively with state university representatives to facilitate meetings, payments, field issue resolution, quality controls, and schedule updates | CONSTRUCTION | 39908485@gmail.com |
OWNER/PROJECT MANAGER Executive Summary Experienced Wireless Professional with over 10 years of Construction and Project management background in mods, upgrades, NSB and working with multiple carriers.
* Familiar with all aspects of construction from SOW, BOM, redlining, Site acquisition/NTP process, quality inspection, Vendor/contractor management and tracking.
* Strong understanding of GSM, UMTS LTE technologies. Professional Experience Owner/Project Manager 08/2013 to 10/2015 Company Name City , State •Preparing regular progress reports for project sponsors •Making daily tasks lists and delegating responsibility •Arranging and leading on regular team meetings •Keeping up to date with any policy and legislation changes •Undertaking site checks to monitor progress •Dealing with matters arising from stakeholders such as environmental and local community issues •Monitoring budget reports •preparing the site and liaising with other construction professionals such as architects, engineers, buyers, estimators and surveyors before construction work starts •developing the program of work and strategy for making the project happen •planning ahead to prevent problems on site before they occur, for example, planning the delivery and storage of equipment and materials •making safety inspections of the site when work is underway and ensuring regulations relating to health, safety and the environment (HSE) are adhered to •overseeing the running of several projects •communicating with a range of people including the client, subcontractors, suppliers, the public and the workforce Construction Manager 08/2012 to 07/2013 Company Name City , State •Serving as jobsite representative for the carrier •Assisting in the identification and qualification of the various sub-contractor required for the project, including all site and building trades •Providing coordination and input as needed with utility companies providing services and infrastructure for the project, including schedule and cost management •Developing initial project specific cost estimates and taking lead responsibility with the budgetary management of the various cost components of the project •Monitoring and ensuring schedule performance and quality workmanship of contractors •Working closely with the contractor, architect, civil engineer, and associated consultants in developing site specific value engineering options for the work •Reviewing change proposals, proposal requests, requests for information, supplemental instructions, and other contract documentation as required on behalf of the carrier's interests •Reviewing and approving contractor payment requests •Attending local meetings, approval meetings, and conferences on behalf of the carrier; documenting and taking action on items in the carrier's interests •Maintaining relationships and acting as the carrier's liaison in matters associated with Federal, State, and Municipal matters, including the City's permitting and inspection requirements •Reviewing tenant leases and requirements as it pertains to the carrier's obligations, ensuring the carrier meets the requirements while controlling project cost •Coordinating with tenant's design and construction personnel to ensure accuracy in the owner's development of tenant's documents •Serving as an information resource by coordinating tenant's work, participating in meetings, resolving disputes, providing ongoing feedback, and coordinating project punch list and close-out Owner /Project Manager 07/2010 to 08/2012 Company Name City , State Accountable for ensuring the successful planning, delivery, implementation and completion of Goins Services LLC projects. Primary management functions included, but not limited to; The Scope within the Goins Services LLC and Customer Agreement, Vendor/Subcontractor Agreements, Schedule and Financial aspects of the project, Quality and Safety, and Resource Management. Conducted and or attend weekly meetings with cross functional project staff to review individual site progress. Cross Functional Project Management Tracker required; Assisted in project financials including funding request estimates and managing/assisting with billing/receivable; Oversaw and or assisted in selection and management of employees.; Coordinated up-to-date reporting of site acquisition, construction, zoning, and logistical progress for client via the Quick base database and/or other client or project management requirements. Supervised and managed the administrative, site acquisition, land use planning and construction teams progress to meet or exceed project timelines in a cost-effective manner related to new construction and modifications to wireless facilities. Construction Manager 03/2009 to 09/2010 Company Name City , State Managed 1700 + sites in the San Francisco market. Working on different solution such as GSM, UMTS, DNB, OBIF and LTE. Overseeing project lifecycle including project scoping, scheduling, resourcing, and quality, cost change orders. Responsible for financials, site walks, work closely with Site Acq. to get sites release, approving materials needed for site construction, keeping a daily tracker of site progress, performing punch walks to determine quality of work done on sites and client needs. Conducted meetings, resolved complex issues, interfaced with my counterpart at AT&T to discuss any issues, reviewing and approving Close out packages (redline RFDS, pictures, sweeps, etc.). Construction Manager 12/2006 to 02/2009 Company Name City , State Ensured that all Service Providers are adhering to our standards, processes and procedures as well as all Federal and Local standards. Responsibilities Include: Assured that approved materials are installed on the project. Checked that the working environment is maintained at an acceptable level, carry out safety inspections and ensure that tools, etc. are in good working condition. Coordinated site activities and assures that all disciplines directly involved in the project are in phase with the Project goals and objectives; Scheduled activities and trouble-shooting results. Performed pre-inspections and coordinate post-construction audits, Site verification, and Visual inspection of quality on site. Prepared regular interval progress reports as required by the project. Provided accurate status information on the progress to project management. Reject wrong deliveries of material to site and responsible for the proper interpretation and compliance of the design plans. Ordered and return materials; NTP receipt verification, RFDS submission review. CONSTRUCTION MANAGER 02/2004 to 11/2006 Company Name City , State Planned and managed all issues related to the tower crew and required to assure that all assigned crews were equipped and supplied properly in addition to reporting on the client's construction progress. Managed day-to-day operations of site acquisition projects. Hired and trained new site acquisition specialists and administrative staff. Managed project budgets, including employee salaries and office overhead. Forecast project deliverables and ensured that the forecast is realized. Interacted with clients on all levels to insure good relationships between companies. Promoted office harmony and resolved any employee disputes. Education Associate : Electrical Engineer 1992 Palomar College City , State , US Bachelor Electronic : EET 2005 DeVry Institute City , State , US Certifications Fall Protection, Rescue Competent Climber, Andrew Connector/Weatherproofing, EME/RF Radiation, American Red Cross-Standard First Aid/Adult CPR, OSHA 10 Hour Trilogy, Connectors & CommScope , Anritsu Certified, MS Word, MS Excel, T-Berd, Debug Phone, Voltage Meter, Sweep Masters training, Site Quality training Skills MSWord,Excel | CONSTRUCTION | 39566718@gmail.com |
REGIONAL SCHEDULE MANAGER Summary Mr. Ginder has been working in the heavy civil construction industry for nearly 20 years. He has been working primarily as a Primavera scheduler since 2006. The range of the projects vary between less than $5 million railroad projects to over $1.3 billion light rail projects. The type of projects range from railroads, mass transit light rail systems, interstate highway projects, and marine bridge projects. Highlights Primavera 6 up to version 8.2 Tilos Linear Schedule Sure Track MS Project Excel / Word / Powerpoint Estimating Software - HCSS Certified Professional Engineer Enterprise One JD Edwards Cost Software Resource and Cost Loaded Schedules Primavera Contract Manager / Expedition AutoCAD version 13 Training in Advanced Project Management in Primavera P6 Accomplishments Prepared a proposal schedule for a design build project with MnDOT that was key for Ames successful proposal. Instrumental in developing the schedules for various design phases and work packages for the first Contract Manager General Contractor (CMGC) project with MnDOT. Prepared numerous schedules with cost loaded resource data to support the Full Funding Grant Agreement for a $1.3 billion light rail project. Education B.S.E : Civil Engineering , 1991 Colorado School of Mines Civil Engineering Experience Regional Schedule Manager February 2013 to Current Company Name - City , State Prepares proposal and bid schedules for railroads, pump stations, DOT hard bid, DOT design build, and DOT CMGC projects. Prepares baseline schedules and updates for the CPM on multiple MnDOT projects including the Dresbach I-90 Bridge Project, MnPASS design build on I-35E in St. Paul, and the Winona Bridge CMGC project in Winona, MN. Interfaces with the project management and estimating teams to prepare, build, and maintain project schedules. Provided technical assistance with other Ames projects outside the Midwest Region including a Potash mine in Saskatchewan, Canada. Provided assistance with the construction cost estimating and takeoff for multiple bids and proposals. Schedule Manager January 2010 to February 2013 Company Name - City , State Houston Metro Light Rail Project (Design Build), Harris County, Houston TX, Metropolitan Transit Authority of Harris County, Texas Duties include managing a team of corridor schedulers. Development and preparation of the project CPM schedule baseline, managing monthly progress updates to the schedule, and numerous revenue projection forecasts and schedule reports. Coordinating and participating in meetings between corridor managers, program managers, joint venture partners, and project owners. Duties also include managing update progress reports and narratives. Project Cost: 1.25 billon for entire program Assistant Project Engineer / Project Controls Houston Metro Light Rail Project (Design Build), Harris County, Houston TX, Metropolitan Transit Authority of Harris County, Texas Duties include development and preparation of the project CPM schedule, cost loading the CPM, adding monthly progress to the schedule, and preparing cash flow reports. Duties also include preparing update progress reports and narratives for the North Corridor of the Houston Light Rail Project. Project Cost: $1.25 billion for entire program (400 million for North Corridor). Corridor Scheduler February 2008 to January 2010 Company Name - City , State Worked as the North Corridor scheduler for the Houston Light Rail Project. Duties included preparing the schedule through numerous phases of design development, cost loading resources, and providing schedule and cost projection information to support limited Federal funding for the project. Design Construction Coordinator Change Order Manager / Project Scheduler January 2004 to February 2008 Company Name - City , State 183A Toll Road Project (Design Build), Williamson County, Cedar Park TX, Central Texas Regional Mobility Authority. Duties include constructability review of design documents, presenting aesthetic concepts and cost to the agency, preparation and negotiation of change orders with the agency, preparation of the project CPM schedule and draw payments to the agency, assisted in the preparation of subcontracts. Project Cost: $178 million. Estimator October 2002 to November 2004 Company Name - City , State Assisted with project estimating and bidding, including the SH130 toll road, a $1 billion design/build turnpike construction and the 183A Toll Road Project. Field Engineer July 2002 to October 2002 Company Name - City , State US84 Lamb County, Littlefield, TX, Texas Dept. of Transportation. Duties include coordination of material deliveries and oversight of subcontractor activities. Project Cost: $13.8 million. Estimator December 2001 to July 2002 Company Name - City , State Worked as an estimator for drainage and structures disciplines. Field Engineer July 2000 to January 2001 Company Name - City , State Williamson Co. FM 1325 Turnaround Bridge Construction, Round Rock, TX, Texas Dept. of Transportation. Construction of 3 bridges and frontage roads. Coordinated material deliveries and oversaw subcontractor activities; also performed office engineering for this project. Project Cost: $5 million. Field Engineer July 1999 to July 2000 Company Name - City , State Responsibilities included overseeing concrete structures, concrete paving, asphalt paving, and traffic control. The project is I-45 reconstruction which is 8.5 miles long between Hutchins and Wilmer, Texas. Project cost was $55 million. Field Engineer December 1997 to July 1999 Company Name - City , State Central Expressway, Segments I and II, Dallas, TX, Texas Dept. of Transportation. Widening of freeway facility consisting of mass excavation, structures, concrete paving, landscaping, signing, and illumination along U.S. 75. Duties included reporting pay quantities, managing subcontractors, preparing weekly cost reports, ordering materials, performing quantity takeoffs, and submitting design modifications. Areas of responsibility included landscaping/ irrigation, miscellaneous concrete, miscellaneous structures, painting, and tie-back installation. Segment II won multiple awards and recognitions, including NQI's Quality Achievement Award, AASHTO's Value Engineering Award, and the Marvin M. Black Excellence in Partnering Award. Project Cost: $215 Million. Office Engineer October 1997 to December 1997 Company Name - City , State F.M. 740, Rockwall, TX, Texas Dept. of Transportation. Widening of a city street consisting of grading, asphalt paving, concrete paving, base, signing, and landscaping. Duties included preparing subcontract and purchase order payments, preparing cost reports, ordering materials, managing subcontractors, performing quantity takeoffs, and traffic control management. Project Cost: $1.5 Million. Geotechnical Engineer / Construction Materials Inspector January 1992 to October 1997 Company Name - City , State Some notable projects include construction materials testing at Denver International Airport and the preparation of numerous geotechnical reports for E-470 Tollway in Adams, Arapahoe, and Douglas Counties, CO. Performed geotechnical engineering reports, environmental site investigations, soil, concrete, and asphalt field and laboratory testing services, pavement designs, and building inspections. 1991 Survey Party Chief, Twin Mountain Construction I-40 Port of Entry, Gallup, NM, New Mexico Dept. of Highways Managed a three-person survey crew on this project located 10 miles east of the Arizona - New Mexico border. Project Cost: $5 Million. Skills agency, AutoCAD, bridges, cash flow, draw, Engineer, Estimating, JD Edwards, managing, materials, meetings, Excel, office, Powerpoint, MS Project, Word, negotiation, Enterprise, painting, presenting, Primavera 5, Primavera 6, Primavera, progress, Quality, reporting, FM, Transportation | CONSTRUCTION | 12666174@gmail.com |
CARPENTER Summary Carpenter Foreman Position where I can effectively utilize my expertise and skills. Highlights Thorough knowledge of safety practices and occupational hazards related to construction work. Solid understanding of supervising, planning, delegating, and performing tasks Remarkable ability to comprehend, blueprints, drawings and sketches Certified rigger and signal person Proficient with welding and cutting Experienced equipment operator; skid steer, front end loader, forklift, aerial lift, excavator, crane, roller, Bidwell Possess knowledge and ability to use the following forming systems: Aluminum, Gang Form, Simons, EFCO, Wood Forms, MEVA PROFESSIONAL references Experience 10/2015 to Current Carpenter Company Name - City , State Follow safety rules at all times. Housekeeping Finish concrete to grade and straight edged. Treat equipment with care and keep tools clean. Erect scaffolding and ladders for assembling structures above ground level. Hang ledgers, overhang brackets and decking with plywood and steel. Form slabs, columns and walls for concrete pours. Make sure all parts of structures are plumb and square and true. Work with metric, feet, and hundredths measurements. Read and understand plans and specifications. 08/2015 to 10/2015 Foreman Company Name - City , State Complete company required or regulatory documents such as DRA, JHA, Weekly Job site Inspection sheet, time sheets, etc. Supervise, mentor and coach craft personnel Direct work of assigned crew to meet daily schedule Understand production schedule and adjust daily work to meet schedule Perform on-site coordination of manpower, materials and equipment Request material needed for scope of work Read, understand and interpret plans and specifications as required and check work according to specifications Maintain high level of safety and adherence to all safety policies and procedures for craft personnel and subcontractors Present safety topics at meeting when required Knowledge and understanding of prevailing wage rules Ensures workers for each task are fully qualified to perform assigned duties Coordinate sub-contractors onsite Maintains knowledge of company values and strategic plan Perform additional assignments per management's direction. 08/2014 to 08/2015 Carpenter Company Name - City , State Follow safety rules at all times. Housekeeping Finish concrete to grade and straight edged. Treat equipment with care and keep tools clean. Erect scaffolding and ladders for assembling structures above ground level. Hang ledgers, overhang brackets and decking with plywood and steel. Form slabs, columns and walls for concrete pours. Make sure all parts of structures are plumb and square and true. Work with metric, feet, and hundredths measurements. Read and understand plans and specifications. Education High school diploma Byron High School - City , State Associate degree (A.S Rock Valley College - City , State Additional Information 2 Skills blueprints, coach, direction, equipment operator, forklift, Forms, Inspection, materials, mentor, personnel, policies, Read, regulatory documents, safety, strategic, supervising, welding | CONSTRUCTION | 20565849@gmail.com |
SUPERINTENDANT Summary Energetic Construction Manager consistently involved in all facets of construction.
Specialty in commercial interior renovation and some residential experience, as well as
experience with permits. Highlights
Permit processing Site safety coordinator
Safe job site set-up
Blueprint fluency
Power and hand tool operation
MS Office proficient
Organized and detail-oriented
Superb management skills
Computer-skilledMS Word, Excel, PowerPoint and
MSProject
Proficient in AutoCAD, Revit ? Accomplishments
Graduated from ITT Tech with an Associates degree in drafting and design, and a Bachelors degree on construction management. Duties requires by my prior occupation include assisting the company's superintendent
by writing e-mails to subcontractors, and the construction management team and RFI's to
the architect and/or owner for project completion. I also worked with tools installing
doors, windows, patching, painting walls, and some concrete work. Also with my skills
as a designer, I was able to produce numerous amounts of shop drawings for
subcontractors with the owner in order to be able to meet deadlines for the construction
management team. as a supervisor I have managed over $3 milion dollars in project for interior renovation, while supervising a
team of subcontractors in various trades, filing documentation, running plans as needed in order to achieve a fluent and progressive project. Experience Company Name February 2012 to Current Superintendant City , State Qualified competitive subcontractor bids prior to execution of contracts. Carefully coordinated plans and specs using marketing programming standards. Stayed consistent with project schedules and plans for all installations. Submitted all project closeout documents in accordance with the contract. Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel. Performed construction site pre-inspections and coordinated post-construction audits. Accurately provided status information on project progress to the project management. Efficiently recorded and rejected incorrect deliveries of material to site. Monitored the safety of all construction activities, making on-site personnel safety the top priority. Proficiently used the Incident and Issues Tracking (IIT) system to document all onsite issues. Obtained notices of completion and compliance certifications from all of the construction administration consultants. Led and managed resolution of all issues during project construction and commissioning phases. projects: "Dermcare": (Comercial Interior Renovation) project price: $500,000+ Responsibilities: project had to be done by do date if not our company would be responsible for liquidating damages. Supervise, coordinate, direct, a team of subcontractors. worked directly with architect and interior designer, i was involved with all aspects of the project from scheduling subcontractors, formulating daily report, and formulating strategies to be able to accomplish task. Assigned projects and tasks to employees based on their competencies and specialties . Facilitated processing of RFI's, submittals and samples among the general contractor, the owner and the owner's consultants. Obtained notices of completion and compliance certifications from all of the construction administration consultants. Submitted all project closeout documents in accordance with the contract. "Skyzone": (Interior Built out) price of project: 700,000+ responsibilities: Supervise, coordinate, direct, a team of subcontractors. worked directly with Structural Engineer, i was involved with all aspects of the project from scheduling subcontractors to building permanent platforms and attaching stairs to mezzanine, formulating daily report, and formulating strategies to be able to accomplish task. Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel. Accurately provided status information on project progress to the project management. Efficiently recorded and rejected incorrect deliveries of material to site. Monitored the safety of all construction activities, making on-site personnel safety the top priority . Submitted all project closeout documents in accordance with the contract. Family Medical Center (New Interior Build-out) project Price:$500,000 responsibilities: Supervise, coordinate, direct, a team of subcontractors. worked directly with architect and interior designer, i was involved with all aspects of the project from scheduling subcontractors, formulating daily report, and formulating strategies to be able to accomplish task. Assigned projects and tasks to employees based on their competencies and specialties. Facilitated processing of RFI's, submittals and samples among the general contractor, the owner and the owner's consultants.Obtained notices of completion and compliance certifications from all of the construction administration consultants.Submitted all project closeout documents in accordance with the contract. ?(pictures Upon Request) ? Company Name February 2010 to February 2012 Superintendent / permit runner / design coordinator City , State this company allowed me to grow with in a short couple of months, i displayed a great amount of responsibility and ability to comprehend the task at hand. i worked on projects such as (Marlin Stadium, Calder race track, and remodeling homes for LHHA (little Haiti housing Association)). Marlin Stadium: responsibilities: as a team leader given tasks and a team to complete all work assigned to our company. operating heavy equipment, reading architectural/ structural plans, installing foundation for exterior signs, and installing all signs wall, floor, rail mounted. with a team of 6 men, while formulating daily reports, and following a self formulated schedule, i achieved all goals and time lines expected from contractor. Calder Race Track: responsibilities: rebuilt all trainer in house living cabins.remodeled over 15 units with in a couple of months. rebuild bathrooms, some plumbing, replace drywall, roof leaks, replace electrical fixtures,minor wiring, painting, some flooring, trim and door installations, etc.... (cosmetic) . with a team of 4 i turned 1-3 units a week. Organized my team to work on multiple cabins at the same time. created outline of work and materials needed to complete each cabin. Formulated a soft cost budget for each unit, depending on the shape they where in. Homes For (LHHA.): as a supervisor i was given a print out of a scope of work per area in homes that where in bad shape to say the least. i was given a list of sub contractors to perform the work, i was also responsible for permitting, drawing plans, and getting sub contractor proper paper work and plans from each municipalities (miami Garden, North Miami, North Miami Beach). had over 3 houses at one time,all different scope of work, juggling permitting and following different scopes at each one. Company Name January 2008 to February 2010 Superintendent assistant City , State
Carefully coordinated plans and specifications using marketing programming
standards.Facilitated processing of RFI's, submittals and samples among the general
contractor, the owner, and the owner's consultants. Obtained notices of completion and
compliance certifications from all of the construction administration consultants. Stayed
consistent with project schedules and plans for all installations. Facilitated final jobs punch-
list. Itemized, performed jobs, and organized crew to perform final stages of projects.
Also helped with permitting processes additional to the contract. I learned a lot of
valuable lessons like teamwork at this company, and I hope I get to use it with with yours
and further learn the trade.
Education ITT TECH 2013 Bachelor of Science : Construction Management City , State , U.S | CONSTRUCTION | 12693146@gmail.com |
REGIONAL DEVELOPMENT MANAGER Summary Be a strategic leader of an organization, utilizing creativity, innovation, experience, technical education, people skills and business relationships to inspire the will to win through the development of best in class people that deliver best in class results Experience Company Name City , State Regional Development Manager 01/2003 to Current Real Estate COO, Head of North America Real Estate Operations; Accountable for all Project Management, Transactions, Procurement and Facility Management activities for 25 million sf of Real Estate across the United States and Canada representing an annual capital plan and operating expense budget of $450 million and $1.4 billion per year respectively. Lead a staff of 90 employees plus all outsourced Real Estate providers accountable for delivering legendary Customer Experiences. SVP, Head of Retail Real Estate and Distribution Strategy; Led a staff of fifty employees driving the strategic development and tactical implementation of the Real Estate program across the US footprint. Direct the capital expenditure and manage expenses for the portfolio of 1,300 branches. Accountable for new construction, renovations, relocations and consolidations; architectural project management; disposition of surplus property; purchasing; facility management; asset reinvestment; lease administration and contract administration. Align Real Estate strategies across all lines of business. Recommend final approval and execution for all physical distribution activities, transactions, contracts, legal documents and business cases. VP, Director of Development Services; Commanded and cultivated a team of twenty-five employees responsible for executing a $300 million capital budget to strategically develop the physical real estate portfolio across the entire US Retail footprint. Ran a best in class program through identifying and mitigating risk, decreasing cost and driving reduction in overall project durations. Provided our Customers with the highest quality product attainable. Created, maintained and ensured operation within all processes and policies. Extended brilliance across all lines of the business and advance innovative ideologies to make TD Bank the better bank. Managed the construction, procurement and vendor management divisions. Spearheaded the organic growth of the Bank from its initial stages in the Washington DC Market. Secured a completely new team of attorneys, contractors, vendors, engineers, expediters and project managers responsible to schedule, budget, permit, contract and construct stores in Maryland, Virginia and Washington DC. Educated and drove adherence against all company policies and processes. Supervised a team of multiple project managers. Company Name City Director of Construction 01/2000 to 01/2002 Managed a team of ten employees in the design and construction and maintenance of restaurants throughout the United States. Through value engineering and change management, reduced the average store total project cost and construction duration. Designed real estate strategies, managed pipeline and prepared the annual capital budget. Managed the team executing all project milestones. Developed new consultants, vendors and contractors. Company Name Construction Manager 01/1999 to 01/2000 Supervised new and major remodel construction throughout the Northeast US. Developed feasibility packages, budgets, schedules, business cases and real estate agreements. Worked with various towns, utility providers and agencies to gather permits. Conducted the presentation of applications to various municipalities at public hearings. Teamed with public affair experts and political consultants to assist development throughout the region by reducing permit timeframes and removing roadblocks. Delivered the best quality and profitable restaurants to the Customer. Company Name Project Engineer 01/1996 to 01/1999 Supervised construction projects over a geography covering 112 stations throughout three states and fourteen counties. Ensured all locations were properly maintained and compliant with all laws and regulations. Performed inspections, supervised projects and ensured a safe and efficient working environment at each station. Prepared bids, purchase orders and waste stream estimates. Organized the disposal of wastes in compliance with EPA and local regulations. Education and Training Masters of Science : Environmental Technology 2000 NEW YORK INSTITUTE OF TECHNOLOGY , City , State Environmental Technology B.C.E : Civil Engineering 1996 VILLANOVA UNIVERSITY , City , State Civil Engineering ICSC, CoreNET, USGBC, GBCI, REEB and American Society of Civil Engineers (A.S.C.E.)
Certifications: CoreNET MCR (In Progress), Lean Six Sigma (In Progress); LEED Green Associate 2013 Top 10 Real Estate Professional under 40 Leadership Profile: Integrity, Transparency, Inspirational, Decisive, Impactful, Loyal, People Leader, Passionate, Competitive, Solid Judgment
Skills: Key functional experience in Real Estate Law, Finance, Transactions, Construction Management, Market Planning, Data Analytics, Program Management, Change Management and Communications, Procurement, Facility Management, Lease Administration, Risk Management and Compliance, Strategic Sourcing, Vendor Management, Mergers and Acquisitions Skills budgets, budget, C, Change Management, Competitive, consolidations, Construction Management, contract administration, contracts, DC, design and construction, driving, Facility Management, Finance, functional, Leadership, Law, legal documents, Director, Market Planning, Market, Mergers and Acquisitions, new construction, policies, processes, Procurement, Program Management, Progress, Project Management, purchasing, quality, Real Estate, renovations, Retail, Risk Management, Six Sigma, Strategy, strategic development, Strategic Sourcing, Vendor Management | CONSTRUCTION | 14849103@gmail.com |
CARPENTER APPRENTICE Professional Summary Former construction and carpentry worker committed to high-quality workmanship and safe environments. Over 4 years of hands-on experience working with remodeling projects in residential and commercial construction. Dedicated work ethic and exceptional attendance record. I am motivated to learn new trades and skills. Interested in growing career and fostering leadership capabilities. Professional Construction Laborer with excellent interpersonal skills. Works in timely and efficient manner to see tough jobs through to completion. Skills Cabinetry Material prepping Construction drawing interpretation Carpentry techniques Oral and written communication Materials handling New construction and renovation Drywalling Safety and compliance Work History Carpenter Apprentice , 10/2017 to 09/2019 Company Name – City , State Assisted with movement of materials and equipment to job sites Worked with master carpenters to install decks for both residential and commercial customers Installed and repaired woodwork, millwork and cabinetry under supervision of master carpenter Kept job site cleaned up properly and all debris disposed of in respective containers Interpreted specifications and construction drawings to understand tasks necessary to complete each job Accepted feedback from foreman and journeyman carpenter, implementing suggestions into later work Observed all OSHA and corporate safety regulations and procedures Led variety of projects from start to finish, including garages, residential homes and additions Repaired roofs and flooring and remodeled bathrooms and kitchens to complete projects in satisfactory time Effectively used all fasteners such as nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors Proactively managed projects to obtain 100% customer satisfaction for all custom work Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets Installed drywall, ceilings, trim and fabricated replacement trim and moldings Construction Worker , 08/2016 to 09/2017 Company Name – City , State Supported customer preferences with basic carpentry work such as installing wooden floors and crown molding Consulted with customers to understand desires and help each owner meet individual property objectives Gathered and disposed of work site debris to remove safety hazards and boost team productivity Monitored materials inventory and requested items for restocking for each job Loaded and unloaded building materials used for construction Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws to clear construction sites, roadbeds and access roads Erected and removed temporary structures such as trench liners and scaffolding to meet team needs Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized Education High School Diploma : 04/2010 Buffalo High School - City , State CSHO (Certified Safety & Health Official) , 01/2020 TEEX - City Skills Cabinetry Material prepping Construction drawing interpretation Carpentry techniques Oral and written communication Materials handling New construction and renovation Drywalling Safety and compliance Work History Carpenter Apprentice , 10/2017 to 09/2019 Company Name – City , State Assisted with movement of materials and equipment to job sites Worked with master carpenters to install decks for both residential and commercial customers Installed and repaired woodwork, millwork and cabinetry under supervision of master carpenter Kept job site cleaned up properly and all debris disposed of in respective containers Interpreted specifications and construction drawings to understand tasks necessary to complete each job Accepted feedback from foreman and journeyman carpenter, implementing suggestions into later work Observed all OSHA and corporate safety regulations and procedures Led variety of projects from start to finish, including garages, residential homes and additions Repaired roofs and flooring and remodeled bathrooms and kitchens to complete projects in satisfactory time Effectively used all fasteners such as nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors Proactively managed projects to obtain 100% customer satisfaction for all custom work Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets Installed drywall, ceilings, trim and fabricated replacement trim and moldings Construction Worker , 08/2016 to 09/2017 Company Name – City , State Supported customer preferences with basic carpentry work such as installing wooden floors and crown molding Consulted with customers to understand desires and help each owner meet individual property objectives Gathered and disposed of work site debris to remove safety hazards and boost team productivity Monitored materials inventory and requested items for restocking for each job Loaded and unloaded building materials used for construction Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws to clear construction sites, roadbeds and access roads Erected and removed temporary structures such as trench liners and scaffolding to meet team needs Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized | CONSTRUCTION | 10100240@gmail.com |
DRIVER/MANAGER Professional Summary 4 years of total customer service and physical labor. Great time management and interpersonal skills. The perfect team player and top of the line customer service. I'm looking to fill a position where I can not only sharpen my skills in the work place, but also contribute to any business to help it grow more. Experience Driver/Manager , 06/2015 to 10/2015 Company Name - City , State Loading and unloading truck at warehouse during assigned times, ensuring customers were happy with their products, unloading for individual contractors or residents upon product delivery; built relationship to better give our customers the best quality of good as well as customer service. Further increased my role within the company, where I would manage a spoke route that would deliver merchandise by bicycle and tricycle. I handpicked orders depending on time frame and quantity, then loaded bikes and tricycle depending on distance as well as timeframe. Maintained. Dispatched each cyclist to ensure we meet time schedules and budget expenses. During deliveries and at end of day I recorded all deliveries, calculated late and early drop offs, missing or wrong orders, which cyclist delivered each order, also emailed day results to Amazon managers and warehouse managers. Personal Accountant , 03/2008 to 12/2015 Company Name - City , State Gather and organize patient billing data, inclusive of demographics, insurance and appointment needs. Manage front desk, inclusive of answering calls, greeting and logging patients into system, confirming appointments as necessary. Responsible for open and close, as well as safety procedures supporting facility requirements, disposal of hazardous material, Filed Patient charts post examination and logged appointments into data base. Reviewed patient accounts, gave references to other doctors. Construction , 12/2007 to 05/2008 Company Name - City , State Worked on home renovations, business offices, Red Lion Hotel Convention center construction, backyards, all with a licensed contractor to different sites on the east side. Bellevue towers, offices, hotels, and residential properties, few out of state projects in Portland, OR as well). Prepped for lead construction. Overshadowed a professional contractor, traveled with professional contractor. Education High School Diploma Graduated : communications , 2017 GPA: GPA: 3.3 GPA: 3.3 communications Attended Shoreline CC for 2 years where I obtained my AA in general studies, as well as courses in Psychology and Kinesiology. Interests Captain of my high school and JUCO basketball team. Winning multiple team awards. Helped coach and trained younger athletes to maximize their potential as athletes, students, and individuals. Competed in Men's Basketball at Shoreline CC; helped take my team to NWACC's. Competed in Track at Juanita High School my senior year for the first time and made it to districts. Participated in the BSU (black student union) at Bellevue College. Where I helped plan, organize, and execute meetings and school activities to pass down knowledge and help other students become what they have set out to be. Personal Information Very diverse individual coming from a multiracial house hold. With other plans to become a successful individual later on in my life. Working and living for my future and not for the moment being. Respect, courtesy, and communication are very important to me as I feel these three characteristic have helped me in life so far and can never hold me back in any situation. Additional Information ACKNOWLEDGEMENT(S) AND ACCOMPLISHMEMTS Great Microsoft Office Skills Captain of my high school and JUCO basketball team. Winning multiple team awards. Helped coach and trained younger athletes to maximize their potential as athletes, students, and individuals. Competed in Men's Basketball at Shoreline CC; helped take my team to NWACC's. Competed in Track at Juanita High School my senior year for the first time and made it to districts. Participated in the BSU (black student union) at Bellevue College. Where I helped plan, organize, and execute meetings and school activities to pass down knowledge and help other students become what they have set out to be. Very diverse individual coming from a multiracial house hold. With other plans to become a successful individual later on in my life. Working and living for my future and not for the moment being. Respect, courtesy, and communication are very important to me as I feel these three characteristic have helped me in life so far and can never hold me back in any situation. Skills billing, budget, charts, customer service, data base, delivery, frame, insurance, logging, Psychology, quality, renovations, safety | CONSTRUCTION | 22894544@gmail.com |
CAR SALESMAN Summary of Skills Administration and Management Customer and Personal Service Judgment and Decision Making Negotiation Sales and Marketing Building and Construction Operation and Control Professional Experience Car Salesman February 2015 to May 2016 Company Name - City , State Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand. Locate, select, and procure merchandise for resale, representing management in purchase negotiations. Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory. Construction Worker March 2011 to Current Company Name - City , State Oversee activities directly related to making products or providing services. Read plans, instructions, or specifications to determine work activities. Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications. Dig ditches or trenches, backfill excavations, or compact and level earth to grade specifications, using picks, shovels, pneumatic tampers, or rakes. Mix, pour, or spread concrete, using portable cement mixers. Erect or dismantle scaffolding, shoring, braces, traffic barricades, ramps, or other temporary structures. Provide assistance to craft workers, such as carpenters, plasterers, or masons. Education BBA : Operations and Supply Chain Management University of Central - City , State , United States Operations and Quality Management coursework, Member of Apics UCO student chapter Professional Affiliations Member of Apics Skills Decision Making, inventory, layout, machinery, Marketing, Materials Management, Negotiation, Project Plans, Sales | CONSTRUCTION | 19928941@gmail.com |
DIRECTOR OF DEVELOPMENT Professional Summary Real Estate / Development / Construction Executive
Versatile executive with 38 years experience in the real estate and construction industries possessing a combination of hands on technical experience coupled with strong organizational and leadership skills to manage project teams from concept to completion. Honest and thoughtful style results in loyal teams that work toward a common goal. Strategic thinker and planner with analytical skills and proven aptitude to manage complex and numerous projects and coordinate the efforts of corporate departments, landlords, designers, consultants, and contractors to turn over successful projects. Honest and pragmatic approach to conflict resolution and problem solving. Immense pursuit and tireless effort to produce successful and timely results. Strong real estate aptitude allows for thorough Due Diligence and market analysis, for contract, purchase and lease administration.
Commercial and Residential project management - Development - Estimating - Budget Preparation and Implementation - Profit & Loss responsibility - Value Engineering - Cost Control - Team Building - Employee training - Site Selection -- Land Use Entitlement - Permitting - Design and Plan Review - Bidding and Negotiation - Purchase and Lease negotiation - Purchase, Lease and Contract Administration Construction Manager familiar with preparing and negotiating contracts with clients and suppliers. Innovative Construction Manager adept at finding engaging ways to motivate construction teams to exceed expectations and maintain high standards. Skills Work History 05/1999 to Current Director of Development Company Name – City , State Management of multiple projects in Georgia and Florida ranging to 3/4 million square feet annually Management of construction of high end health club facilities ranging to $10 million each Management of a remote corporate office, including budgets ranging to $60 million, 5 employees Management of Construction Managers, designers, consultants, contractors, Landlords Site analysis, purchase and lease negotiation Due Diligence, entitlement processing, permitting Reporting to corporate office and departments, project schedules, progress and coordination of FF&E Led the company for projects completed and cost control Initiated the interior and exterior branding graphics. Reviewed plans and specs during the schematic design of pre-construction. Coordinated utility service providers according to project schedules. Obtained building and specialty permits from local jurisdictional agencies. Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues. Performed regular job site observations to provide direction for all general contractor personnel. Conducted all critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives. Digitally archived weekly progress and technical “Knowledge Base” photographs of all assigned projects. Assisted the operations group with warranty service repairs. 06/1996 to 05/1999 Construction Manager Company Name – City , State Management of multiple Motel projects throughout the United States, ranging to $4 million Management of 4 Construction Managers in field operations Management of construction training seminars for employees, designers and contractors Site evaluation, coordination of design, permitting, budgets, negotiation with contractors Reporting to corporate office and departments, project schedules, progress and coordination of FF&E. Reviewed plans and specs during the schematic design of pre-construction. Coordinated utility service providers according to project schedules. Obtained building and specialty permits from local jurisdictional agencies. 12/1992 to 06/1996 Construction Manager Company Name – City , State Management of Landlords and General Contractors in the construction of approximately 45 retail stores per year throughout the Southeastern United States. Reporting to corporate office and departments, project schedules, progress and coordination of FF&E. Coordinate with marketing, merchandising and turnover to operations. Reviewed plans and specs during the schematic design of pre-construction. Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues. Performed regular job site observations to provide direction for all general contractor personnel. Conducted all critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives. Oversaw the entire building turnover process, while enhancing communication between all construction management. Conducted routine quality audits to ensure that work was progressing per the specifications and initiated corrective actions. 02/1989 to 12/1992 Construction Superintendent Company Name – City , State Supervised construction and remodel of retail and restaurant projects, ranging $200 thousand - $4 million. Design Craft Properties. 02/1986 to 02/1989 Owner Developer Company Name – City , State Full responsibilities of operating a single family home building company. Successfully completed the development of two multi-unit subdivisions and over 100 single family homes. 06/1983 to 02/1986 Construction Superintendent Company Name – City , State Managed construction and turnover of single family custom homes. Managed construction of commercial office facilities. 10/1980 to 06/1983 Carpenter / Foreman Company Name – City , State Carpenter and Carpenter Foreman on heavy industrial projects in Wyoming, Tennessee and South Carolina. 08/1975 to 10/1980 Draftsman / Field Service Supervisor Company Name – City , State Design and drafting of air structures and dome roofs. Field service to owners in the assembly and erection of air structures and dome roofs. Education 5 1975 BS : Building Construction Design and Technology Eastern Kentucky University - City , State Building Construction Design and Technology Building Construction Trades Certificate Skills assembly, branding, budgets, Carpenter, cost control, drafting, Due Diligence, graphics, marketing, merchandising, office, negotiation, operations
Management, progress, Reporting, retail, seminars | CONSTRUCTION | 39027764@gmail.com |
CAD/GIS DESIGN SPECIALIST Summary A diverse Construction Superintendent/Project Manager with 20+ years of experience in construction project management, construction supervision, building/construction inspection, drafting and surveying. Accomplished in new and remodel of commercial, residential, multi-family, utilities and heavy civil construction. Team player and problem solver with excellent communication and versatility that will be beneficial and profitable to operations. Highlights Permit processing Baseline schedules creation Building codes and regulations Blueprint fluency Safe job site set-up Residential and commercial construction specialist MS Office proficient Superb management skills Project budgeting Results-oriented Experience CAD/GIS Design Specialist Dec 2014 to Current Company Name - City , State Transfer AutoCAD data for water, sewer, and irrigation as-builts into city GIS database using ArcGIS. Prepare and plot detailed maps of project sites for the use of planning and presentations. Implementation of CADD drafting standards. Construction Layout Manager Apr 2014 to Jul 2014 Company Name - City , State Oversaw day to day field operations on layout of concrete, asphalt, and utility construction using GPS. Responsible for scheduling of the entire companies layout needs. Responsible for ordering all layout materials and maintaining equipment. Calculations of field layout utilizing Topcon 3D Office software, AutoCAD, and MicroStation. Achievements as Construction Layout Manager: State of Illinois - Willard Airport, Champaign, IL, - Parking lot rehab - $841,000 State of Illinois - I-74, Champaign, IL - 4 miles of median ditch work - $1,250,000 Danville Public Schools - Danville, IL - Rehab 4 parking lots - $765,000. Traveling Construction Superintendent Construction Jan 2014 to Feb 2014 Company Name - City , State Supervised, directed, scheduled and coordinated work with sub-contractors to complete all tasks needed to complete construction of Liquefied Natural Gas / Diesel Gas fueling stations. Worked with project managers, architects/engineers, owners and sub-contractors on schedules, change orders, RFI's, and pay app requests. Assisted in estimate of new Compressed Natural Gas fueling station in Rosenberg, TX for Trillium CNG. Achievements as Construction Superintendent: Blu LNG - Lamar Ave., Memphis, TN - Natural Gas Fueling Station - $1,750,000 Blu LNG - Brooks Rd., Memphis, TN - Natural Gas Fueling Station - $1,750,000 Trillium CNG - Patton Rd., Rosenberg, TX -Compressed Natural Gas Fueling Station - $890,000 Project Manager Apr 2013 to Nov 2013 Company Name - City , State Planned, managed, coordinated, budgeted, and supervised construction projects from early development to completion. Liaison between the construction team, architects, designers, owners and stakeholders of the project to facilitate communication, decision making and problem solving. Estimated price proposals and change orders for projects using eGordian software. Managed and scheduled projects with Microsoft Project Executed contracts and work orders between general contractor and sub-contractors for new construction and remodeling projects. Worked with architects/engineers, owners and sub-contractors on estimates, schedules, RFP's, RFI's, product specifications and product data submittals, shop drawings, change orders, pay app requests, punch lists, job closeout and as-builts. Achievements as Project Manager: University of Illinois - Roger Adams Laboratory – Bathroom Remodel - $117,000 University of Illinois - Labor and Employment Relations – Office renovation phase I – $94,000 University of Illinois - Labor and Employment Relations – Office renovation phase II – $107,000 University of Illinois - Memorial Stadium – Replace Entrance Doors on the east side – $275,000 University of Illinois - Personnel Services Building – Office remodel - $193,000 University of Illinois -Foreign Language Building – Window and office repair – $129,000 University of Illinois – Crop Science Storage Building –New 66'x160' pole barn - $225,000 Champaign Park District - Virginia Theater – Remodel of Projection Room - $179,000 Building Inspector Oct 2006 to Apr 2013 Company Name - City , State Perform plan reviews, calculate building/electrical/remodeling permit fees, and process permit applications. Schedule and perform inspections. Responsible for enforcement of The International Building Code, the International Residential Code, and the National ElectricalCode in commercial, single-family and multi-family new construction and remodeling projects. Perform the daily inspections and documentation of all new subdivision construction as well as erosion control (SWPPP and MS4) compliance. Achievements as Building Inspector : Burger King - $2,200,000 Cold Stone Creamery - $475,000 Savoy 16 - IMAX theater - $10,000,000 Buffalo Wild Wings - $2,550,000 Wal-Mart Remodel - $3,000,000 Trinitas Ventures - Village at Colbert Park multi-family housing 208 units - $12,000,000 Over 430 new single family homes ranging from $190,000 - $1,100,000 Survey Crew Chief Jan 2003 to Oct 2006 Company Name - City , State Survey Crew Chief responsibilities included management of survey field crew completing ALTA, topographic, boundary, Right-of-Way, & FEMA surveys, construction staking, layout and computations of buildings, roadways, bridges and utilities on time and under budget. Resident Engineer/Construction Observer duties included managing of crew testing and inspecting concrete roadways and sidewalks; inspection of the installation of sanitary sewers, storm sewers, and water mains; as well as the documentation of work done, quantities and materials used. Draftsman duties included the use of AutoCAD 2000, Eaglepoint, and MicroStation J to complete construction documents including subdivision and roadway plans, Right-of-Way plans, and Plats of Survey. Achievements as Resident Engineer: Saw Grass Subdivision 446 lot residential development - $8,900,000 Ashland Park Subdivision 540 lot residential development - $10,800,000 Chestnut Grove Subdivision - 145 lot upscale residential development - $4,350,000 Engineering Technician Jan 1994 to Jan 2003 Company Name - City , State Survey Crew Chief responsibilities included management of survey field crew completing ALTA, topographic, & boundary surveys, and staking of Right-of-Ways. Resident Engineer/Construction Observer duties included: the testing and observation of concrete roadways and sidewalks: testing and observation of asphalt roadways; observation of the installation of sanitary sewers, storm sewers, and water mains; as well as the documentation of work done, materials used, quantities and engineers pay estimates. Draftsman duties included the use of AutoCAD 98, and MicroStation J to complete construction documents for roadway & intersection plans. Achievements as Resident Engineer: University of Illinois - Marching Band Practice Area and Parking Lot E-14 - $675,000 City of Champaign, IL - Windsor Rd 2 lane reconstruction - $839,000 City of Champaign, IL - Bradley Ave/Parkland Entrance reconstruction - $1,300,000 Village of Westville - MFT Oil & Chip - $279,000 Central Soya, Gibson City, IL - Hazardous Tank Containment - $585,000 IDOT Westville RT 1 – Water main Construction - $2,200,000 Education Bachelor's Degree , Construction Management 2017 Everglades University - City , State current enrollment Certificate , Surveying 2006 Southern Illinois University - City , State Certificate of Completion (21 credit hours) in Land Surveying Associate of Arts , Construction Technology 1992 Parkland College - City , State Skills Blueprint reading (20+ years), Documentation (20+ years), Problem Solving (20+ years), Effective Communication (20+ years), Inspection Scheduling and Coordination (10+ years), Pay Estimates and Pay Apps (10+ years), Knowledge of applicable building codes and interpretation (8 years), Estimating (20+ years), Contract Negotiations (2 years), Survey Layout Calculations (20+ years), AutoCAD (20+ years), Microstation (20+ years), Microsoft Word (20+ years), Microsoft Excel (20+ years), Microsoft Outlook (20+ years), Microsoft PowerPoint (5 years), Microsoft Project (3 years), Adobe Acrobat (10+ years), Supervisory Experience (10+ years), Project Management (10+ years), ArcGIS (6 years) | CONSTRUCTION | 23818675@gmail.com |
SENIOR RESIDENT INSPECTOR Summary Dependable and hard-working Senior Transportation Construction Inspector with more than 20 years of experience in the transportation construction industry. Thrives in a fast-paced environment and works to complete projects quickly and efficiently. Highlights Exceptional problem solver Organized and detail-oriented Advanced critical thinking Strong communication skills MS Office proficient Proficient in E-Builder Software Superb management skills Project budgeting Cost control Project management Residential construction specialist Building Construction Trades Certificate Operational analysis Erosion and sedimentation control Technical plan execution Concrete estimation Accurate measurements and estimates Structural and architectural pre-cast concrete Blueprint reading Baseline schedules creation Building codes and regulations Demolition Accomplishments Managed projects ranging from $38 - $945 million dollars, while supervising my team, and meeting deadlines of an aggressive schedule due to the mile stones set by the government. Experience Senior Resident Inspector March 2014 to June 2014 Company Name - City , State I implemented erosion control measures at the onset of the road relocation project at the Mount Airy Airport. I oversaw installation of silt fences, check dams, and basins as per plans and specifications. I verified integrity of devices after rain event and met all project contract specifications. Senior Inspector June 2013 to February 2014 Company Name - City , State I managed the erosion control effort on the I-77 project in Statesville, NC. I oversaw and organized installation of rock line ditches and basins. Validated silt fence and outlet ditch repairs after major rain events and met all project contract specifications. Senior Bridge Inspector September 2010 to March 2013 Company Name - City , State I oversaw bridge construction of the 27B63 Fly over bridge. This was a four span bridge with spread footers. Concrete construction of abutments piers and pier caps were installed as per plans and specifications. Type 2 girders were placed as per erection plan. Construction of false work, deck rebar for decking, and dry run for concrete deck. Over saw construction of 6 cast in place retaining walls with spread footers, and 2 MSE walls with concrete leveling pads. I reviewed shop drawings for the project structures and made comments to be reviewed by engineer. Estimated cost of this project was $945 million dollars. Senior Inspector July 2005 to February 2010 Company Name - City , State I worked on the$750 million dollar Charlotte light rail system project. Oversaw construction of five bridges: two with three spans, two single spans, and one with nineteen spans. Managed this project and met deadlines even though this project had an aggressive schedule due to the mile stones set by the government. I managed bridge construction, took part in project meetings, and made comments as needed on the construction activity. Oversaw bridge construction consisting of H piles and drilled shafts. Oversaw the drilled shaft construction with a day and night shift. I checked and verified rock socket and bottom elevation. I inspected construction of abutments, piers, and pier caps formed in place with rebar and concrete. I was responsible for checking all shop drawings for the bridge before construction was preformed. I was the Senior bridge inspector for the Louisiana Timed Managers Program, Mansfield, LA. I was lead Structure Inspector on the project. I managed a $45 million dollar project on the SR 171 hurricane route. I oversaw construction of one 5-span bridge and three 3-span bridges. I inspected the work performed on 4 other bridges, concrete piles, concrete caps, type 2 girders, decking SIPS with epoxy rebar. I inspected dry run for bid well concrete finisher that meet concrete specifications. I created the punch list for final inspection. Transportation Construction Inspector March 2004 to December 2004 Company Name - City , State Worked on the $45 million dollar bridge project on SR 0028-28A Etna, PA; Penn Dot District 11-0. I oversaw construction of three cast-in-place retaining walls; pre-drilled piles, EFCO forms, rebar, concrete and tie backs. I inspected testing by the geotechnical engineer of tie backs to ensure that testing met specifications and contract requirements. Transportation Construction Inspector June 2000 to November 2003 Company Name - City , State Worked on a $38 million dollar contract for the Port Authority of Allegheny County, Pennsylvania. I also worked on a Light Rail Transit project, stage two, in Overbrook, PA. Oversaw construction of three new bridges: one six span bridge, one three span bridge and a single span bridge. Drilling caissons, cast in place retaining walls, concrete footers, structural steel placement, concrete deck, parapets, and approach slabs. I reviewed all work preformed to ensure that it met plans and specifications for monthly estimate payments. Construction Inspector June 1991 to February 2000 Company Name - City , State 1994-1999 Construction Inspector for Materials Penn Dot projects (I-79 Meadowlands) and Southern Expressway 18A. My duties included running construction soil lab for the projects. Work field testing soil, concrete and aggregates for state projects valued at $15 to $22 million dollars. 1991-1993 Construction Inspector on Penn Dot projects SR 0018 -A) Bavington Pa. Oversaw construction of a new replacement single span bridge. Bridge work consisted of demolition of the existing bridge, driving steel H piles with concrete abutments type 2 concrete girders, and sip decking. Responsible for checking all form work, rebar, and concrete as per specifications made by weekly estimates. Construction Inspector Penn Dot project SR 0039 - B18 Oversaw construction of a MSE construction single span bridge. The MSE walls were constructed before piles were being driven due to field conditions. Abutments formed, rebar placed, and concrete type 2 girders used in sip decking. I Inspected rebar and concrete for decking and Bidwell finishing machine to ensure specifications were met. Education High School Diploma : Academics Shaler Area High School - City , State Residential Construction Certificate Community College of Allegheny County - City , State Certification in Construction Materials and Lab Testing Jeff Zell Consiltants - City , State Certification in Project Management Colorado Technical College Online - City , State Interests I enjoy traveling with my family. Skills Reliable hard worker interested in using my skills to meet the requirements of this position. Advanced critical thinker that is organized and detail-oriented. Strong communication and management skills. Proficient in MS Office and E-Builder Software. Project management, budgeting, and cost control. Professional Affiliations Member of the American Concrete Institute, National Institute for Certification in Engineering Technologies and OSHA, and NC DOT Certified in Concrete and Erosion Control. | CONSTRUCTION | 24953126@gmail.com |
LICENSE CONTRACTOR Summary Detail-oriented specializing in Residential and Commercial construction with sales and professional development experience with more than 30 years of expertise in all facets of the construction industry. Verifiable track record for successful completion of multi-million dollar projects that consist of high rises located in the Las Vegas and Chicago downtown areas through coordinating trades, developing partnerships, and building positive rapport with architects, engineers, local officials, vendors and clients while maintaining costs. Well verse in contract negotiation , project budget , impending designs issues, document preparation, building code regulations, material procurement, and site management through certification of occupancy . Areas of Expertise Include: *leadership & Team Building * Quality Control Management *Permits & Building Codes * Workplace Safety & Compliance *Construction Planning & Scheduling *Organization & Time Management *Critical Path Project management * Vendor & Materials Management *Budget Analysis * Estimating Job Cost Highlights Knowledge of and experience working with Paint Experience with various hand and power tools and heavy equipment Skid steer Loader, Meg-roller and forklift Experience working on high-rises, deep tunnel, bridges, roofs, porches(concrete/wood) Drywall, trim work, windows, cabinets, hardwood floors, ceramic, vinyl, acoustical ceilings, train-tracks, houses, foundations, docks, water-mains, sidewalk, plumbing, HVAC, electrical Software MS Office Proficient Concrete estimation Superb management skills Project budgeting Cost control Experience License Contractor January 2011 to February 2016 Company Name - City , State Led the planning, budgeting and direction of all construction projects. Managed projects such as painters, carpenters, labors, electricians, plumbers, and HVAC installers Responsible for runoff and ordering of materials Managed time and payroll for 20 plus employees Analyze and interpret blueprints for projects to insure quality of work. Qualified competitive subcontractor bids prior to execution of contracts. Carefully coordinated plans and specs using marketing programming standards. Facilitated processing of RFI's, submittals and samples among the general contractor's consultants. Managed the rights of way, easement and dedication processes. Educated general contractor personnel on the quality standards throughout the construction process. Managed a team of 20 onsite general contractors for over 5 years. Obtained notices of completion and compliance certifications from all of the construction administration consultants. Reviewed and investigated Proposed Change Order Requests (PCOR). Stayed consistent with project schedules and plans for all FFE installations. Submitted all project closeout documents in accordance with the contract.Assigned projects and tasks to employees based on their competencies and specialties. Followed through with competent execution of project plans by providing proper tools and equipment to all construction personnel. Performed construction site pre-inspections and coordinated post-construction audits. Monitored the safety of all construction activities, making on-site personnel safety the top priority. Foreman January 2008 to January 2011 Company Name - City , State Interface with various contractors, owners and regulatory advocates to determine appropriate project handling. Managed 25 plus employees. Experience in understanding internal business strategies to develop working knowledge of industry practices. Analyze and interpret new M&P related to all guidelines inquires. Led and managed resolution of all issues during project construction and commissioning phases. Acted as the liaison with company safety representatives to promote awareness and understanding of safety protocols. Proficiently used the Incident and Issues Tracking (IIT) system to document all onsite issues. Properly maintained all onsite equipment and vehicles. Foreman January 2004 to January 2008 Company Name - City , State Work with surveyors and engineers for site layout Placed orders for projects and maintain stock levels Managed 35 plus employees Prepare and maintain reports regarding day to day operations Ability to build strong working relationship both internally and external. Assisted the project manager with bidding new jobs and projects Managed a team of 35 on-site general contractors . Assigned projects and tasks to employees based on their competencies and specialties. Accurately provided status information on project progress to the project management. Carpenter Foreman January 1987 to January 2004 Company Name - City , State Work with surveyors Managed Safety environment Blueprint reading Maintain stock level Effectively managed a diverse crew of 35 with time and payroll Education Engineer Chicago State University - City , State , USA High School Diploma Leesville H.S. - City , State Skills 30 years in construction industry Fast learner Committed team player strong in consistently meeting and exceeding business and performance goals Ability to work independently OSHA certified | CONSTRUCTION | 22718826@gmail.com |
ASSISTANT PROJECT MANAGER Professional Summary Confident Assistant Project Manager with demonstrated skills in many applicable construction management fields and stakeholder communication. Highly effective at tackling multiple tasks at once and working with lots of different personalities. Seeking similar position with driven, competitive and established company. Skills Scheduling of meetings Client interfacing Commercial construction Residential construction Effective communication Construction management Team oversight Budgeting Project estimation and bidding Blueprints and schematics Good multitasker Strong team player Knowledgeable in Excel, Word, Power Point, CMiC, ProCore, Bluebeam, P6 Navigate through Revit, Autocad, Navisworks Cost control Schedule management Work History Assistant Project Manager , 07/2017 to Current Company Name – City , State Mentored and guided associates in approaches designed to exceed expectations of customers and members Adapted quickly to changing and competing project demands Adjusted project plans to account for dynamic targets, staffing changes and operational specifications Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands Managed cost projections, prepared budgets and cost reports Delivered high level of service to clients to both maintain and extend relationship for future business opportunities Closely collaborated with project members to identify and quickly address problems Review and assist in accurate exposure projections and actively work to reduce / eliminate these exposures Managed upwards of 20 trades at different times during current project Managed and completed cost reporting, additional sub management, PE management, monthly progress package, schedule updates, etc. during transition periods of two separate project managers leaving current project Senior Project Engineer , 11/2015 to 07/2017 Company Name – City , State Reviewed contractor proposals and sets of drawings prepared by A and E firms to identify missing information, generate questions and align budgets Oversaw worksite construction to coordinate with supervisors and guide projects Managed projects effectively to deliver finished work on time Assisted in estimating, cost analysis, value engineering, material sourcing, etc. to assist Ownership in meeting budgets while still maintaining A&E's design intent Helped with coordination of Owner expectation vs. GMP for finish scope to assist Ownership in releasing interiors package for the project Went to weekly offsite meetings at Ownership's office to work with Owners, A&E, Developers, Marketing team, etc. to assist in finalization of design to match budget Project Engineer , 02/2014 to 11/2015 Company Name – City , State Evaluated change order requests in response to out-of-scope work activities and developing field conditions Performed constructibility reviews consisting of independent, structured assessment of construction bid documents to ensure coordination, eliminate ambiguity and minimize project issues Monitored installation of materials and equipment for compliance with drawings and specifications Generated change orders for project using estimating CMiC & Bluebeam Completed sub prequalification, bid review, post bid interviews, document review to complete accurate and detailed project buyout and GMP Wrote RFIs, compiled submittals, posted to record set, permitted documents, submitted for deferred design, etc Assisted in project closeout and final change orders for all managed trades Education Associate of Science : Construction Management , 10/2013 California Polytechnic State University-San Luis Obispo - City , State Certifications OSHA 30 Certified, First Aid Certified, NAHB Green Building Certified Skills Scheduling of meetings Client interfacing Commercial construction Residential construction Effective communication Construction management Team oversight Budgeting Project estimation and bidding Blueprints and schematics Good multitasker Strong team player Knowledgeable in Excel, Word, Power Point, CMiC, ProCore, Bluebeam, P6 Navigate through Revit, Autocad, Navisworks Cost control Schedule management Work History Assistant Project Manager , 07/2017 to Current Company Name – City , State Mentored and guided associates in approaches designed to exceed expectations of customers and members Adapted quickly to changing and competing project demands Adjusted project plans to account for dynamic targets, staffing changes and operational specifications Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands Managed cost projections, prepared budgets and cost reports Delivered high level of service to clients to both maintain and extend relationship for future business opportunities Closely collaborated with project members to identify and quickly address problems Review and assist in accurate exposure projections and actively work to reduce / eliminate these exposures Managed upwards of 20 trades at different times during current project Managed and completed cost reporting, additional sub management, PE management, monthly progress package, schedule updates, etc. during transition periods of two separate project managers leaving current project Senior Project Engineer , 11/2015 to 07/2017 Company Name – City , State Reviewed contractor proposals and sets of drawings prepared by A and E firms to identify missing information, generate questions and align budgets Oversaw worksite construction to coordinate with supervisors and guide projects Managed projects effectively to deliver finished work on time Assisted in estimating, cost analysis, value engineering, material sourcing, etc. to assist Ownership in meeting budgets while still maintaining A&E's design intent Helped with coordination of Owner expectation vs. GMP for finish scope to assist Ownership in releasing interiors package for the project Went to weekly offsite meetings at Ownership's office to work with Owners, A&E, Developers, Marketing team, etc. to assist in finalization of design to match budget Project Engineer , 02/2014 to 11/2015 Company Name – City , State Evaluated change order requests in response to out-of-scope work activities and developing field conditions Performed constructibility reviews consisting of independent, structured assessment of construction bid documents to ensure coordination, eliminate ambiguity and minimize project issues Monitored installation of materials and equipment for compliance with drawings and specifications Generated change orders for project using estimating CMiC & Bluebeam Completed sub prequalification, bid review, post bid interviews, document review to complete accurate and detailed project buyout and GMP Wrote RFIs, compiled submittals, posted to record set, permitted documents, submitted for deferred design, etc Assisted in project closeout and final change orders for all managed trades | CONSTRUCTION | 24361598@gmail.com |
GARDEN ASSOCIATE Summary Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Highlights Exceptional customer service Bilingual in [Spanish] Sales expertise Reliable Strong work ethic Team player Excellent communication skills Flexible Accomplishments Best Cashier in District award 3 Homer awards received for good customer skills/going above and beyond on basic job expectations. Experience 02/2010 to 09/2013 Garden Associate Company Name - City , State Helped customers select products that best fit their personal needs. Maintained visually appealing displays for the entire store. Built customer confidence by actively listening to their concerns and giving appropriate feedback. stocked shelves and carried merchandise out on the floor for customers. 06/2009 to 12/2010 Construction Worker Company Name - City , State Cleaned all construction areas to avoid hazards. Removed old roofing materials. Performed heavy labor such as ditch digging, paving and hauling. Continually cleaned work areas and equipment. 06/2006 to 06/2008 Cashier Company Name - City , State Took necessary steps to meet customer needs and effectively resolve food or service issues. Received orders, processed payments and responded to guest concerns. Recorded customer orders and repeated them back in a clear manner. Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters and tables. Community Service Volunteer, Samaritan Community Center-2012 Education 2010 GED Bentonville High School - City , State Skills Computer skills: Windows, XP, PowerPoint, Microsoft Word, Excel, Outlook, Internet research | CONSTRUCTION | 20681037@gmail.com |
ELECTRONIC TECHNICIAN II Profile To acquire an electronic engineering position in an organization where my productive skills and experience will contribute to the success of that company. Committed, Motivated, Customer-service focused ,Forward-thinking Electronic Engineer with hand-on experience performing quality troubleshooting, electronics system design and development. Professional Experience 09/2011 to 12/2014 Electronic Technician II Company Name - City , State Job Summary : Builds, Troubleshoots, and maintains test and repair of manufacturing and inspection test equipment on C.O. telecommunications equipment down to electronic components parts level. Operates production test equipment. Monitors and performs calibration of test equipment and testers.Diagnose and repairs failed circuit boards and using a variety of diagnose tools including visual inspections. Collects data and interprets board failures.Train lower level Technicians.Troubleshoot, repairs, and maintains test equipment as needed. Diagnose and repairs failed circuit board using a variety of diagnostic tools 01/2005 to 01/2009 Construction Coordinator Company Name Prepares specifications and reports for construction projects and monitors the projects' status through completion. Exercise professional control and timely implementation and administration of limited scope capital projects. Assist in the preparation of contracts for consultants and contractors. Assure the corporation receives the best value for the lowest possible cost. Oversee the construction phase of assigned projects. Makes field inspections of residential, commercial, and other types of buildings and structures in all stages of construction. Daily inspections on overlay construction of multiple work orders, underground Fiber cable placement (Fios FTTP Fiber to the premise), & Fiber splicing Quality Assurance on Fiber Closures, color codes, Fiber Terminal counts, Cleanup, & organization inside the vault. Test Hub splice for Residual Impurities from the hub and throughout the distribution work order that can Block, Deflect, or Alter the path of light as it attempt to pass through the fiber core. Check Fiber Alignment on New mechanical fusion Splicing. Extensive print reading abilities.
Local Manager
Local Manager Verizon Communications 3704 3rd Ave Tampa, Florida
Responsible for the daily monitoring of 10-20 Splicing technician for the Fiber To The Premise Splicing distribution work orders and Greenfield work orders in Tampa. The daily communication and coordination with the Single Service Providers to monitor work order progress, milestones and potential jeopardies. Work order package closing and documentation. 01/2000 to 01/2000 Company Name 3192-9L, 9T Manufactures: Charles Industries, DSL Loop Units- HRU, HTUC, HRU612, HRU412, HLU388 Adtran, Pair Gain, PGF 8 line Units- FRC753, PS213, FAU728, FLU712, FLC703 High Gain, AT&T, OTR-D - OC48, DDM-2000, MUX2400 Go Digital, NEC, Adtran -HDSL Education and Training 1 2005 Bachelor of Science : Information Systems Security, Information Systems 1 2003 Associates of Science : Computer and Electronic Engineering ISS ITT Technical Institute - City , State , US GPA: GPA: 0.850 GPA: 0.850 Affiliations Supply Petty Officer: In charge of distributing material and equipment for all personnel in the V1 Air Department, Conducted performance evaluations and made promotional recommendations of several enlisted personnel in V1 AIR Department. Member of the Crash and Salvage firefighting team during flight operations Certifications OTR Skills SECURITY, CLOSING, COLOR CODES, CONTRACTS, DOCUMENTATION, FIBER SPLICING, INSPECTIONS, PROGRESS, QUALITY ASSURANCE, SPLICING, VERIZON, DSL, AC, CIRCUITS, COMPONENT LEVEL REPAIR, DDL, SCHEMATIC, TELECOMMUNICATION, TELECOMMUNICATIONS, TELECOMMUNICATIONS EQUIPMENT, AVIATION, CLASS, COMPREHENSIVE LARGE ARRAY DATA STEWARDSHIP SYSTEM, DISPATCHER, OPERATIONS, PROMOTIONAL, SYSTEMS SECURITY, MICROSOFT WINDOWS, WINDOWS 95, WINDOWS 98, WINDOWS ME, DDM, HDSL, MICROSCOPE, MULTIMETERS, OC48, SOLDER, SOLDERING, EXCEL, FIREWALLS, POWERPOINT, RED HAT, WORD, ISS Military Experience 11/1996 to 11/2000 E-4 Company Name In charge of distributing material and equipment for all personnel in the V1 Air Department, Conducted performance evaluations and made promotional recommendations of several enlisted personnel in V1 AIR Department. Member of the Crash and Salvage firefighting team during flight operations. Responsible for moving, spotting, safety and launching all aircraft on the flight deck. Including instructing personnel in breaking down and tying down all aircrafts on the flight deck. Able to handle challenges, coordinated a variety of tasks in stressful and fast-paced environment Master at Arms: Security Patrolman, Dispatcher, Armored escort for government bank on board the USS George Washington. Patrolman in all Captains' (C.O) and Executive Officers' (X.O.I) Mast. Managed a crew of 40 subordinate enlisted. Delegated tasks to those enlisted on behavior probation. Collaborated with superior officers to oversee tasks and duties of personnel within Air and Security department. Point man on Security Attack Force Team and Special Forces Joint tasks onboard the USS George Washington. | CONSTRUCTION | 16924279@gmail.com |
SENIOR PROJECT MANAGER Professional Summary Ambitious Construction Executive experienced in commercial construction with over 30+ years of experience. Proactive, resourceful and hardworking with strong follow-through. Excellent problem-solving and time management abilities. Skills Advanced problem solving Project planning and development Finance and accounting Employee relations Team building Negotiations expert Strategic planning Contract review and recommendations Work History Company Name Senior Project Manager | City , State | August 2017 - Current Opening of Denver Operations for McCauley Constructors Establishing protocols, procedures and reporting mechanisms for a satellite location Procurement and management of teams to establish a stand-alone profit center Act as the liaison with main company office representatives to provide information on activities of the satellite location Actively project manage 3 to 5 projects in the $5 to $10 million range. Monitored the market to capitalize on the latest trends. Supervised the work of team members, offering constructive feedback on their work performance. Monitored timelines and flagged potential issues to be addressed. Collaborated with the Pre-Construction department to ensure accurate and complete project budgets. Company Name President | City , State | November 2010 - August 2017 Qualified competitive subcontractor bids prior to execution of contracts. Facilitated processing of RFI's, submittals and samples among the general contractor, the owner and the owner's consultants. Educated general contractor personnel on the quality standards throughout the construction process. Obtained notices of completion and compliance certifications from all of the construction administration consultants. Reviewed and investigated Proposed Change Order Requests (PCOR). Stayed consistent with project schedules and plans for all FFE installations. Submitted all project closeout documents in accordance with the contract. Assigned projects and tasks to employees based on their competencies and specialties. Accurately provided status information on project progress to the project management. Led and managed resolution of all issues during project construction and commissioning phases. Led the planning, budgeting and direction of all construction projects. Carefully coordinated plans and specs using marketing programming standards. Company Name Senior Project Manager | City , State | January 2006 - November 2010 Managed teams of on-site subcontractors on multiple sites simultaneously. Acted as the liaison with company safety representatives to promote awareness and understanding of safety protocols. Proficiently used the Incident and Issues Tracking (IIT) system to document all on site issues. Directed all phases of commercial construction projects, from budgeting to closeout. Collaborated with the Accounting department to implement electronic accounts payable system. Company Name President | City , State | January 2003 - December 2005 Oversaw business-wide changes to modernize procedures and organization. Developed program to promote new managers from within, leading to a cohesive leadership structure. Obtained building and specialty permits from local jurisdictional agencies. Conducted weekly production and operations contractor meetings, which facilitated stronger communication and the ability to resolve critical issues. Performed regular job site observations to provide direction for all general contractor personnel. Trained and promoted continued education for all onsite crew members. Company Name Project Manager | City , State | April 1999 - December 2002 Kept meticulous records of all costs and expenses and analyzed that data against the budget. Managed between 10 to 20 projects per year. Directed changes to the project scope and cost and implemented appropriate change management processes to keep the project on track. Provided outstanding service to clients to not only maintain but to extend the relationship for future business opportunities. Conducted meetings with clients to determine project intent, requirements and budgets. Company Name Project Manager | City , State | April 1997 - March 1999 Conducted meetings with clients to determine project intent, requirements and budgets. Maintained project schedules by managing timelines and making proactive adjustments. Directed changes to the project scope and cost and implemented appropriate change management processes to keep the project on track. Performed regular job site observations to provide direction for all general contractor personnel. Conducted all critical pre-installation conferences with subcontractors, consultants and manufacturer's representatives. Education Masters of Real Estate & Construction Management Construction Management University of Denver City , State | 1995 Construction Management BBA Business Management East Tennessee State University City , State | 1991 Business Management Skills Safety Oversight, Prime Contract Negotiations, Budgeting, Competitive Contracts Management, Marketing, Microsoft Office, Microsoft Project, Pro Core Project Management, Personnel Management, Procurement, Project Management, Systems Protocols and implementation and Quality Control. Certifications LEED AP ICC Class A License ASHE (American Society of Health Engineers) | CONSTRUCTION | 30311725@gmail.com |
CUSTOMER SERVICE REPRESENTATIVE PRESENT Accomplishments ADOT Highway plans reading
ADOT Pen Computer System Training
ATTI Field Asphalt, Soil/Agg. 14135F ACT
Building Performance Institute, Build[nc Analyst Professional
Troxler Nuclear Gauge Safety Training, Class #0110486
8 hour Refresher OSHA hazmat training Cert. 40 hour OSHA training Cert. Life and Health Insurance, DOI#642125. Experience Company Name - City , State Customer Service Representative Present Extensive experience assisting customers with purchases and returns, constructing displays, training new employees policy and procedures
Awarded customer satisfaction card, alternate customer service supervisor. Company Name - City , State Construction Materials Technician Highway construction plans, construction inspection procedures and specifications; materials testing procedures, personal computers and the use of applicable software. Communicated and coodinated construction schedules with the necessary paties, and ensured that work complied with project approved plans, standards and specifications. Work out of town was common. Company Name - City , State Construction Quality Assurance Inspector Served as a Special Ministry counselor to individual(s) and families to provide free basic relocation assistance. Identify the clients problem(s), present solutions, and work in a team setting. Informing clients of prerequisite for assistants, assessed information, and collaborated with team on the recommended decision. Collaborated with private contractors, the public, State management to ensure that work complied with approved plans, standards and specifications. Prepared and submitted field task reports of materials sampled and field test to State district head office with calculations of QA monitored or client. Classified as a level II State inspector after completion of first assignment. Expected to competently perform any new assignments tasked. Company Name - City , State Geologist/Assistant Lab Manager Supervising geologic and geophysical activities involving various types of analysis, data interpretation, preparation of geologic report findings. Education and Training Morehead State University City , State Bachelors of Arts : Political Science Political Science Certifications ACI Concrete Field testing Grade 1 Cert.01029787 Skills a level II, basic, counselor, client, clients, customer satisfaction, customer service, inspection, inspector, interpretation, materials, office, QA, supervisor, Supervising | CONSTRUCTION | 29061628@gmail.com |
OWNER/ FABRICATOR/ WELDER Experience Owner/ Fabricator/ Welder October 2017 to Current Company Name - City , State Design, Plan, Construct, and market various type of welding projects for purchase such as Gate, Panels, Cattle Guards, Horse shoe art, and Home Décor. Furniture and Antique restoration. Farm equipment repair. Mobile welding. Heavy Equipment Operator August 2017 to October 2017 Company Name - City , State Operated Track hoe to excavate Live Gas lines from Atlanta GA to Chattanooga TN at marked PIs in order to test pipe density for Anomalies on the 24" Northwestern Georgia expansion project. Lowered in pipe, coordinating with other operators to complete Tie-ends on Mountain. side. Project was ended due to Smart Pig coming apart inside the pipe. Owner/ Fabricator/ Welder April 2016 to August 2017 Company Name - City , State Design, Plan, Construct, and market various type of welding projects for purchase such as Gate, Panels, Cattle Guards, Horse shoe art, and Home Décor. Furniture and Antique restoration Farm equipment repair Mobile welding. Construction Superintendent May 2013 to April 2016 Company Name - City , State Mentored, coached and trained 120 team members. Recruited, hired and trained 107 new employees for construction of pipelines and Comingle Facilities and compressor stations in the Maverick Shale in South Texas. Built and maintained quick response oil and salt water spill clean up and remediation crew, which won the rapid emergency response team for Anadarko Oil and gas Identified inefficiencies and made recommendations for process improvements. Planned and delegated daily operations including New installation crews, Maintenance roustabouts, Mechanics, Operators, welders, and haul drivers Maintained a fleet of 24 roustabout trucks, 3 heavy haul trucks, 3 water trucks, 1 Kill Truck, and 4 pull trucks attended daily Consultant meetings at Anadarko, Chesapeake, EP, and stonegate to receive work schedule and planned vessel change outs and new projects Attended Bid Meetings on all new projects that were not T&M then estimated and submitted Bid quotes Conduct daily Tailgate meetings and presented monthly Safety meeting power points over saw all daily operations. Laid off after reduction in workforce for Anadarko Petroleum due to oil prices. Construction Foreman July 2011 to May 2013 Company Name - City , State Mentored junior team members, providing guidance on proper techniques and safety. Received Daily duties from operations manger then delegated specific jobs out to special crews inspected all work complete by Smith Crews and submitted daily reports to consultants and operations manager using Excel, Word, and Outlook Enforced all company policies and safety regulations Filled out all proper permits prior to work beginning ie. JSEA, Hotwork, Gas Monitoring, Trenching and Excavation permits, Lock Out Tag Out, Transfer Sheets, Hot Tap Permits, and confined space permits before any work started Hauled equipment such as backhoes, Skid steers, Roller, Pipe, with pull Truck Operated Track hoe Back hoe, Dozer, Roller, Maintainer, Trencher Man Lift. and Forklift to dig ditch, Expose existing live lines, remove contaminated soil. Build or blade roads and spread limestone. Superintendent Welders Helper/Operator October 2008 to July 2011 Company Name - City , State Assisted Welder to cut, fit, prep and weld out fabrication for tank batteries and facilities Cut, Buff, and grind bevels and bead on main line to install mainline Pig Launchers and receivers Helped welder and crew prep pipe and fittings for tie ends and Hot Taps Throw Skids, sand bags, install silt fence, run water pumps, clean tracks, Spot for operators, string pipe, Spacing crew, Locate lines any work needing to be done throughout the day was able to operate on and off until they let me stay on machinery. Accomplishments High school diploma Had to drop school due to Finances, Master Welder 2008 Tulsa Welding School & Technology Center Tulsa , OK, United States Was top welder 4 out of5 Phase completed Before having to drop out of School and go to work because I did not qualify for financial aid. Dropped out October 8th and started work as a welders helper October 10th. Education High School Diploma : General ED , 2008 Midland High school - City , State General ED Coursework in Arc and MIG Welding Summary My objective is to be employed in a career where I can use the skills I have acquired from almost 8 years of experience in the oil and gas industry to benefit my company as well as myself. Holding positions in all aspects of the industry from just starting out as a Labor Hand on the Right of way to working my way up the ladder to Construction Superintendent, being responsible for two Different yards including 120 employees and 200 pieces of equipment in South Texas, leading crews in the construction and Maintenance of Pipelines, Substations, Comingle Production Separation facilities, Compressor Stations, De-Hi pads, Hot Taps, and spill remediation. Meanwhile, making sure all projects are completed in a safe and timely manner to be both cost affective and ensure everyone goes home safe at the end of every day. Affiliations Member of FFA Held office as President, Vice President, Secretary, Treasure and sentinel Member of 4H Held office as President, Vice President, Secretary, Treasure Member of Livestock judging team Member of Basketball team Skills Blueprint, Building codes, equipment repair, first Aid, Forklift, Invoicing, weld, Welder, welders, Welding | CONSTRUCTION | 33023370@gmail.com |
PROJECT ENGINEER & PROJECT MANAGER Summary I have a Construction Project Manager and Engineer with over 20 years of experience, including recent projects in commercial and multi residential. Expert at problem-resolution and planning and managing projects from inception through completion. I am experienced in supervising all levels of technicians, engineers, and craft and in building relationships with international teams of managers and staff. I have an excellent oral and written communication skills. Also eleven years of comprehensive accounting, management experience, cross-trained in numerous accounting functions, dealt with private companies. Areas of expertise comprise the following:
*Excellent Communication Skill
*Efficient Management and Leadership ability
*Effective budgeting and cost management of projects
*Expertise with latest tools and techniques
*Efficient planning and coordination of activities
*Effective quality checking of final deliveries
*Excellent Time Management to finish the work scheduled on Time Skills Auto Cad Quickens (included Quick Books), Timberland Virtual Basic MS Office 2003-2010 (Excel, Access, Word, Power Point) Microsoft Project Primavera P3, P6 Primavera Contract Management Hold CIVIL ENGINEER LICENSE; Affiliated with the Chamber of Civil Engineering (Turkey). Experience Project Engineer & Project Manager June 2006 to Current Company Name - City Established record of competence in professional roles requiring proficiencies in engineering and monitoring. As a Civil Engineer/ Construction Engineer ( DCHFA- DISTRICT OF COLUMBIA HOUSING FINANCE AGENCY, WASHINGTON DC ), managed a 4500 affordable units in delivery of engineering services for complex projects ( Multi family , commercial and single family houses ); directed all preliminary studies/surveys, design/layout, and costing for projects - and contributed to project presentations before, Procurement, Contract Coordination, and Construction through completion and start-up. Produce on-the-spot engineering as required to complete the projects. Design and review green building projects (LEED certified or Green Building Act) for additional platforms, routed air piping. Revise CAD drawings for as-built status and AIA Contracts (A-201, A-211, A-111, A-101). Assist with the preparation of written proposals and written responses to RFPs, RFQs for public and private sector projects. Prepare preconstruction and construction scheduling. Award bids, ordered equipment and materials, expediting and tracking shipments. Check quality of final product and deliverables at each phase. Prepare articles for activities, cost, and other things. Completed projects with customer's satisfaction. Review blue prints and design before development. Handle team of workers and engineers. Prepare equipment and instrumentation folders for one-source maintenance reference. Prepare punch-list with scope, drawings, bill of material, and preliminary pricing. Prepare weekly, bi-weekly and monthly construction meeting. Prepare and revise monthly Requisition and Change Orders AIA Documents (G702, G703). Certified AIA G704. Construction Sr. Project Manager January 1996 to January 2006 Company Name - City , State I review and ensure that the contract and regulations documents of projects are as per standards and do not violate any government or legal regulations. I managed and supervised a 25 members working in various constructions projects in the organization. I efficiently managed more than 4 projects at a time and Coordinated construction activities all projects given to me effectively. I also did budget analysis and cost analysis of all the projects given to me and scheduled all tasks and activities without foregoing quality to keep the budget and cost under control which was well appreciated by the management. Checked quality of final product and deliverables at each phase. Prepared articles for activities, cost and other things. Completed projects with customer's satisfaction. Reviewed blue prints and design before development. Handle 20 million dollar project in scheduled time period. Handled team of workers and engineers. Prepared punch-list with scope, drawings, bill of material, and preliminary pricing. Prepared weekly, bi-weekly and monthly construction meeting. Revised monthly Requisition and Change Orders AIA Documents (G702, G703, G701, G704). Project Engineer January 1989 to January 1990 Company Name - City Managed a 160-member unit in delivery of engineering services for complex projects ( hydroelectric facilities, waste water/ sewage plants, subterranean tunneling, highways, etc. directed all preliminary studies/surveys, design/layout, and costing for projects - and contributed to project presentations before government/ World Bank officials. Army Construction Officer Company Name - City Managed and coordinated Turkish army and NATO projects for inspection and checked and complied all military construction codes for those complex projects. Education and Training Diploma : Civil Engineering , 1982 Electrical Engineering Technical High School Istanbul Technical University - City , Turkey Civil Engineering Computer Information and Software, Old Dominion Information, Virginia, : 1997 (A++ Certification) Certifications OSHA training (10 & 30 Hours)
*CPR & First Aid Training
*Computer A+ & Networking Training
*MS Office training (MS Project, Excel, Word, Power Point, Access)
*Primavera P3, P6 , Contract Management Training
*Auto Cad & Turbo Cad Training Personal Information I am a US Citizen and willing to relocate /travel. I am also available for interviews and employment with notice. Languages Proficient in English and Turkish Languages; limited skills in Italian, Spanish, and Kurdish.
Training & Certification Skills A+, AIA, army, AGENCY, Auto Cad, Basic, budget analysis, budget, bi, CAD, CIVIL ENGINEER, Civil Engineering, Contracts, Contract Management, cost analysis, costing, CPR, DC, delivery, Engineer, English, FINANCE, First Aid, government, hydroelectric, inspection, Italian, layout, legal, materials, Access, Excel, MS Office, Power Point, MS Project, Microsoft Project, Word, Networking, presentations, pricing, Primavera, Procurement, proposals, quality, Quick Books, scheduling, Spanish, surveys, Turkish, written, articles Additional Information I am a US Citizen and willing to relocate /travel. I am also available for interviews and employment with notice. | CONSTRUCTION | 32773331@gmail.com |
QA / QC MANAGER Summary QA / QC Manager Qualification Highlights
Current Certifications
Job
21 years' experience in the Oil and Gas Industry, Specializing in Repair/Maintenance and New Construction of Above Ground storage tanks, with 6 years in the QA / QC field. Highlights Microsoft Word, Excel, Weld Pro, Auto-Cad
Matt Halderman- 1 Experience 01/2011 to 11/2016 01/2005 to 01/2008 QA / QC Manager Creates, maintains and establishes all WPQ's and WPS's while also training and document control of all NDE. Initiates, oversees and audits Shop and Shop Inspector. Reviews all drawings from the bid phase to procurement. Provides Superintendents with proper NDE training and technical support. Perform completion audits on job closing packages. Write and develop Weld procedures and can sign ASME Level III procedures. Construction Manager Company Name - City , State Responsible for day-to-day operations of construction projects, assembled personnel, equipment and materials for projects. Supervised multiple projects concurrently while providing advice and assisting in the planning of projects awarded for transition from sales to operations. Successful job management of up to as many as 10 Crews/jobs at one time. Customers worked for include. Superintendent / Repair and New Tank Construction Company Name - City , State Responsible for day-to-day operations on the work-site while controlling the short term schedule. Worked closely with Project Managers to maintain quality control and subcontractor coordination responsibilities. Lead Man / Repair and New Tank Construction. Responsible for crew management, QC efforts of the crew, daily and weekly scheduling of the crew. Hang steel/shell plate and structure for new construction and repair. Welder / New Tank Construction / Fitter. Welded for multiple Tank companies. CBI, Tanco, ATV, Bay Tank and Vessel, Cust-O-Fab, Inserv to name a few of the more known companies. Both New Tank and Repair. SMAW, FCAW, GMAW, and SAW. Proficient in the use of a gouge as well. Education AWS Certified CWI (Certificate # 08110741)
API Certified TES (Certificate # 32697)
API Certified 653 (Certificate # 42276)
ASNT Level III (Certificate # 245052) Skills API, Auto-Cad, closing, Inspector, materials, Excel, Microsoft Word, new construction, personnel, procurement, quality control, sales, scheduling, shell, technical support, Weld, Welder | CONSTRUCTION | 10820510@gmail.com |
ASSISTANT MANAGER/ SALES AND RELOCATION SPECIALIST Summary I have been working professionally in the field of multi-family housing communities for over two years. My day to day duties are in sales and relocation assistance, taking tours, helping with resident and client issues, many administrative and office tasks, and processing of monies, following up with leads, scheduling vendors for maintenance issues, ordering supplies, data collection and weekly reports for our owners, and appointment setting. I learn and adapt easily, work well with others and am efficient and accurate in my work. I received my B.S. in Appropriate Technology from Appalachian State University in 2012 and am currently completing a second degree part time online, a B.S.B.E. in Information Technology with East Carolina University. Experience Assistant Manager/ Sales and Relocation Specialist Jun 2014 to Current Company Name - City , State Leasing apartments at two multifamily apartment communities the popular South Park and Third Ward neighborhoods of Charlotte. Leasing (sales) of Apartment Homes Helping current residents with all issues and concerns. Assisting maintenance with scheduling service requests, and being a buffer between maintenance and residents; following up with residents on service requests. Walking the model and tour path, clubhouse, business and fitness centers and setting out refreshments at the start of each day to maintain a professional appearance of the community; making sure marketing collateral is out for prospects. Scheduling appointments for tours; and taking prospects on tours of the community and our model apartments, gathering contact information from prospects, following up with all prospects with three forms of contact: email, phone and hand written letter. Following up on telephone and internet leads throughout each day. Answering phones; filing; checking and maintaining property and associate email. Total # of Leases in first month: 12 Maintain the property renewal programs. Increasing the percentage of residents in compliance with company renter's insurance requirements. Complete a weekly market analysis survey including (but not limited to): Current market conditions, nearby acquisitions, and miscellaneous property data. Follow quarterly marketing plans and go on marketing visits to surrounding businesses weekly. Typing new leases and renewals; putting lease files together according to the National Apartment Association checklist/format. Floating Leasing Agent/Consultant Apr 2013 to Jun 2014 Company Name - City , State Leasing apartments at three multifamily apartment communities. Helping current residents with all issues and concerns to the best of my ability. Assisting maintenance with scheduling service requests, and being a buffer between maintenance and residents; following up with residents on service requests. Walking the model and tour path, clubhouse, and fitness center at the start of each day to maintain a professional appearance of the community; making sure marketing collateral is out for prospects. Scheduling appointments for tours; and taking prospects on tours of the community and our model apartments, gathering contact information from prospects, following up with all prospects with three forms of contact: email, phone and hand written letter. Following up on telephone and internet leads throughout each day. Answering phones; filing; checking and maintaining property and associate email. Total # of Leases in first year: 58. Maintain the property renewal programs. Maintained a 55% renewal rate at The Fairington. Increased percentage of residents at The Fairington in compliance with company renter's insurance requirements. September 2013- 72%, April 2014- 99%. Complete a weekly market analysis survey including (but not limited to): Current market conditions, nearby acquisitions, and miscellaneous property data. Follow quarterly marketing plans and go on marketing visits to surrounding businesses. Typing new leases and renewals; putting lease files together according to the National Apartment Association checklist/format. Construction Crew Member Jun 2012 to Dec 2013 Company Name - City , State Demolition of homes and retail space that were to be remodeled. Framing and sheet rocking. Cleanup of jobsite after remodel or build complete. Server Oct 2011 to Feb 2013 Company Name - City , State Construction Crew Member Jan 2002 to Jan 2009 Company Name - City , State Demolition of homes and retail space that were to be remodeled. Framing and sheet rocking. Cleanup of jobsite after remodel or build complete. Education BSBE , Information Technology Present East Carolina University - City , State (Online BSBE) Bachelor of Science , Appropriate Technology May 2012 Appalachian State University - City , State Renewable Energy and Green Technologies High School Diploma , College Prep May 2005 Parkwood High School - City , State Skills Office Administrative tasks: filing, market analysis, marketing plans, outreach marketing, answering multi-line phones, appointment scheduling, billing and collections, typing. Microsoft Office: Word, Access PowerPoint, Excel, Outlook, and Publisher. Mac Office Suit: Pages, Numbers, and Keynote Proprietary Programs: RealPage/Onesite, ADP E-Time Management, Key-Trac System, Blue Moon, LeasingDesk, Weblisters, Property Solutions, LRO, MRI, SafeRent, and Yardi. Technology and Drafting Software: Revit BIM, AutoCAD, Windographer, C+ and C++ programming languages. Accomplishments I have received "Exceeds Expectations" on my end of year performance reviews with Ginkgo Residential and Fairfield Residential. Volunteering Volunteered with Watauga Extension teaching ESL (English as a Second Language) to migrant farm workers in Boone, NC in 2007. Worked on the ASU Sustainable farm in 2007. Worked at the ASU Biofuels Lab in 2008. | CONSTRUCTION | 28949406@gmail.com |
DIRECTOR OF PIPELINE OPERATIONS Executive Profile Innovative executive operations director with solid experience managing all levels of multiple projects including budgeting and administration Skill Highlights Project Management and Planning Leadership/Communication skills Business Operations Organization Budget Administration Negotiations Public Relations Quality Control Project Development Change Implementation Project Estimating New Business Development Report Matrix Development Customer-Oriented Operations Management Core Accomplishments Project Management: Initiated several capital expansion projects which resulted in achieving projects being completed on time and under budget. Operations Management: Managed pipeline operations including field operations and engineering. Handled all functions related to new customer interconnects. Instituted new processes for operational management. Staff Development: Reorganized, hired and mentored staff to manage projects. Launched well-received program of professional development for newly created departments for non-union and union staff. Mentored and coached employees resulting in a significant increase in productivity. Professional Experience September 2011 to Current Company Name City , State Director of Pipeline Operations Strengthened company's business by leading implementation of reorganized processes including gas control, engineering and design, project management, pipeline and compression systems, integrity management, and facility optimization and pipeline fuel process functions. Directs and ensures the attainment of obligations to customers, system reliability, safe operations, and system efficiency. Spearheaded and directed the procurement of indirect employees and contractors engaged in the operation and maintenance of natural gas facilities and related equipment across varied work locations. Headed the operation with a focus to safety, compliance, reliability, efficiency, cost management, innovation and working together. Manage construction and O&M activities to ensure company procedures are followed and that compliance is maintained relative to all applicable local, state and federal regulatory requirements. Successfully built and operated several new Interconnects with total new capacity to the overall system of 1,120,000MDTHD over a period of 3 years and all projects were built on time and on budget. Successfully implemented, built and operated two new expansion compressor stations in 2013 and 2014 with total HP of 28,300 and each facility was built on time and on budget ($88.3M) even though both were built during winter construction time lines among other challenges. Total new system capacity of 317,500MDTD was realized. Developed network modeling protocol including roll out of validation of former modeling work which enabled to further expand modeling capabilities including operational modeling so Gas Control can utilize more real time scenarios to further ensure our pipelines reliability. Lead in improvement of multi-year contract agreements with various partner entities which operate pipeline system including engineering, operations, commercial, legal, EHS, project management, ROW and other service. Developed new Capital and O&M budgeting process to ensure accountability of operations and project management groups as projects are developed and managed. This helped achieve an over 95% success rate on projects being on budget within 2 years from an average 25% budget success rate when I began. Worked with executive team on development of a five year business plan to ensure sustained financial growth by developing expansion scenarios of pipeline system that would help sustain said growth to 2020. From this, three viable expansion projects are in various stages of moving forward, one was just approved for FERC pre-filing process (May 2015) with a capital outlay estimate at $39.8M. January 2010 to September 2011 Company Name City , State Senior Project Manager Provided the lead in the development of the team of project managers, procurement, environmental staff, and engineers to deliver results for a variety of clients Identify, propose, develop scope, close, and manage engineering and/or construction projects from conception to closeout Introduced a comprehensive Business Development plan to attract new clients Proactively build and sustain relationships with targeted clients Negotiated and worked with several confidential clients in work in difficult permitting processes with the FERC, federal and state environmental agencies. December 2007 to January 2010 Company Name City , State Construction Project Manager Provided senior level lead management oversight for all phases of all construction projects Coordinate and guide contractors, material, and equipment. Develop cost-effective plan and schedule for completion of projects following a logical pattern for utilization of resources. Selected and coordinated work of contractors working on various phases of the project. Monitored the performance of all contractors. Review and approve all architectural and engineering drawings to make sure that all specifications and regulations are being followed. Implemented and managed proper administration of construction contracts. Obtain all necessary permits and licenses. Supervise and mentored assistant managers, engineers and support staff. Manage that all environmental and safety matrixes are met. Report to President and owners about progress and any necessary modifications of plans. Successfully took over projects from previous management, achieved to build and commission two new expansion compressor stations, a station addition and cooling facilities at another on two separate expansion projects. Total HP installed of 27,900 and all facilities were built on time and on budget ($108.2M). January 1989 to December 2007 Company Name City , State Engineering, Operations and Construction Leader Employed in several managerial roles including the following: Leader of Construction: Supervise daily operations in accordance with job specification and customer requirements from handoff from business development and sales; Work with engineering to develop projects including estimate and design; Monitor progress of crew for satisfactory job completion; Achieved construction progress aligned with overall project schedule and cost estimate; Prepare reports for customers and management; Interview and hire union employees and custom contractors; Train, evaluate, and appraise employee performance. Damage Prevention Leader: Managed and mentored lead operations group that performs underground facility locating and leak detection; Assured company followed State statutes and other Federal and State laws related to underground facility protection and compliance; Analyzed, classify and rate risks, exposures and damage expectancies; lead investigator in damage claims; Train others in developed processes and procedures, including training certifications; Managed all planning, assign and direct work of subordinate employees engaged in various aspects of work. Supervisor of Engineering: Managed all work related to design, survey, estimating costs of capital and O&M projects; Short and long-term planning relating to the Company's infrastructure; Supervises a crew of employees including Engineering Technicians and Design Engineer/Technologists; Prepare designs, specifications, and cost estimates for construction and reconstruction projects; Prepare tender and contract documents, and the administration of contract work; Review subdivision applications, site servicing plans for building applications, etc. for new business development. All leadership roles included being on Emergency standby for various operational situations emergencies. Organized and lead a newly formed Safety Committee as committee president which included executive and union management to meet monthly to discuss key safety and risk management issues and set plans for continual improvement in areas including compliance to all Federal occupational safety and health laws and standards. Helped develop a comprehensive public relations program to better relations with the various municipalities the company served. Developed and implemented division and company-wide Damage Prevention program to improve activities to reduce locator error and facility damage by excavation. Reduced division locator error from over 6% to a 0% error rate in two years and maintained a 0% locator error rate for 2 additional years. Involved in the developed and implemented company-wide process to stream-line new customer main and service installation: from customer connection to sales department to final installation to meter /flow of gas to customer. This reduced time from first customer inquiry to turning of meter from average of 68 days to average 31 days. Developed estimation tool for estimating new and replacement mains and services using a method using the 'cost per foot' and 'construction location matrix', reducing the need for T&M project estimation and streamlining contractor costs and bid process. Education 1998 Cambridge College Certificate : Negotiation and Conflict Resolution Graduate Level Certificate, Negotiation and Conflict Resolution - Cambridge College 1998 Awards 1998 Cambridge College Master of Education : Integrated Studies and Management Master of Education (M.Ed.), Integrated Studies and Management - Cambridge College 1998 1986 Porter and Chester Institute Design Technology Architectural and Civil Design Technology - Porter and Chester Institute 1985-1986 Skills Project Management Operational Restructure and Change Quality Management Departmental Operations Management Eagle Scout | CONSTRUCTION | 12826414@gmail.com |
AREA MANAGER Professional Summary Project Manager and Operations Manager with a proven record of success in overseeing all phases of multi-million-dollar construction and infrastructure projects for government and private-sector clients. Experience includes: managing crews for utility infrastructure construction and improvements, preparing proposals, managing day-to-day business operations, leading in project risk management, and maintaining OSHA safety compliance standards. Strong credentials and a proven history of on-time, on-budget, and high-quality project completion. Recognized for project management know-how with a focus on completing projects on-time and under budget. Recognized as troubleshooter and problem solver adept at conceptualizing/implementing solutions to accomplish project goals quickly and efficiently with attention to continuous productivity improvements. Demonstrated expertise in the following areas: Construction Projects. Infrastructure Improvement Projects. Employee Supervision. Site Safety/OSHA Compliance. QA/QC/Field Engineering. Change Order Management. Budgeting and Cost Controls. Bidding/Estimating/Proposals. Subcontractor/Crew Supervision Proficient in analyzing internal project controls and making recommendations for process improvements. Adept at managing the array of administrative and financial responsibilities that large-scale projects require. Accountable for daily reports that covers project status, responsibilities, and estimated time of project tasks. Led major infrastructure improvements on the nation's communications infrastructure for a variety of clients, including major system operators for telephone and cable TV to ensure timely completion of projects. Managed several multi-million optical network improvement projects for compliance with safety regulations and system mandates. Recognized as a valuable Project Manager who aims to complete each and every assignment in an innovative, efficient, and cost-effective manner - striving for excellence in all aspects of project work and assignments. Skills Customer service Staff development Controlling costs Talent review Excellent communication skills Strong work ethic Employee relations Technical aptitude Motivated team player Goal-oriented POS systems knowledge Skilled problem solver Opening and closing procedures Work History 10/2014 to Current Area Manager Company Name – City , State Resolved conflicts promptly to promote a positive environment for customers. Transformed underperforming teams into productive, profitable teams. Dedicated to expanding client bases by building lasting relationships. Approached new tasks with enthusiasm and passion. Actively pursued personal learning and development opportunities. Strategically scheduled team members to maintain optimal staffing levels at all times. Supervised 4 Offices and 112 employees. Improved the the WIP and reduced the amount by 73% and brought in the WIP to 30-60 days from 511 Days. Currently Managing a 90 Mil contract with a total of 4 locations. 01/2014 to Current Corporate Senior Safety Manager Company Name – City , State Providing Safety training for 15 Offices in 5 States across the south east Maintaining Intelex data base for training and Incidents Purchasing of Safety related equipment for offices Investigations of Workers Comp claims, Auto Accidents, and General Liability damages Completion of JSO's in the field to ensure crews are following company procedures. 01/2013 to 09/2014 Director Of Projects Company Name – City , State Obtained documents, clearances, certificates and approvals from local, state and federal agencies. Refined the projects that the company had that was is in jeopardy of loosing the contracts and bonds. Worked with the inspection company to get approvals for work completed and to be able to invoice completed jobs. Managed the customers issues to complete the time sensitive project within the contractal time lines to avoid LD's. Trained field personnel regarding safety and time management. 01/2011 to 01/2013 Construction Manager Company Name – City , State Provided supervision and knowledge to crews building a Fiber Backbone for a Co-op power company. Maintained inventory and controlled costs regarding overtime, materials, fleet maintenance, and general office cost. Demonstrated ability in leading crews within the RUS/USDA SOP and specifications. Worked closely with the client to resolve issues and provide set time lines for completion to the customer as well as our corporate staff. Managed multiple development projects by monitoring limited resources while completing projects on time. 01/2007 to 01/2011 Operations Manager/Owner Company Name – City , State Consistently led major infrastructure maintenance improvements on the nation's communications infrastructure for a variety of clients, which included: major system operators and integrators for telephone and cable TV. Provided full service project management solutions to major infrastructure firms in the management and supervision of assigned projects, as an extension of the client's team; managed projects from kickoff to signoff. Worked closely with Construction Management teams to provide detailed project plans for construction. 01/2006 to 01/2007 Construction Project Manager Company Name – City , State Served as a short term contract manager managing all phases a fiber optic infrastructure upgrade, including: day to day operations, office and staff management, project budgets, Quality assurance and safety compliance. Possessed the key ability to help build strong teams through excellent communication skills and leadership. Prepared and maintained project-related documentation, to include quantities, materials, and payments. Management recognized for project management ability and drive to work through issues for on-time completion. Skills Attention to detail with all things regarding budgets and P&L statements. Excellent communication with customers and non customers. Employee and Corp office relationship building. Technical adversity and very comfortable with must POS systems and data bases. Orical P6 scheduling and working knowledge of setting up schedules. Education 2010 Bachelor of Science : Information Technology UNIVERSITY OF PHOENIX - City , State Information Technology 2009 Associates : Telecommunications UNIVERSITY OF PHOENIX - City , State Telecommunications 2015 OSHA 510 The University of Tennessee - Knoxville - City , State Professional development completed in Safety. Certifications OSHA 510 CPR Adult & Child First Responder Certification | CONSTRUCTION | 63083944@gmail.com |
SAFETY MANAGER Summary Safety Manager with 16 years construction management experience. He is responsible for the safety compliance of the project and all sub-contractors. He brings extensive experience in various types of construction projects and is currently serving as a Safety Manager on a power delivery project in Southeast Texas. He has also served as the Environmental Compliance Manager on a USAID funded project overseas and has proven leadership abilities while serving multiple overseas tours with the U. S. Marine Corps. Highlights MS Office proficient Organized and detail-oriented Superb management skills Site safety coordinator Safe job site set-up CHST Certification OSHA 30 Hour OSHA 40 HAZWOPER First Aid/CPR/AED Trainer NCCER Certification Accomplishments Over 400,000 safe man hours over several projects Awarded a Safety Recognition from the USACE Jacksonville, FL District Awarded a Navy Achievement Medal while in Afghanistan Awarded an Army Commendation Medal while in Iraq Experience Safety Manager September 2015 Company Name - City , State Responsible for overall safety and compliance with local, state, and federal regulations on the project, to include subcontractors; project includes one new build power substation, upgrades to 4 other substations, and construction of 13 miles of transmission lines. Construction Manager October 2013 to August 2015 Company Name - City , State Omaha Lead Project - soil sampling and preparation, community relations and site sketches. Smalley Piper Project - oversight of water treatment plant construction (temporary). Several other small sampling events and construction projects Environmental Compliance Manager September 2012 to October 2013 Company Name - City , State His responsibilities included oversight of the project's environmental impact on the local communities to include the following: Develop and implement an Environmental Management and Mitigation Plan (EMMP) for four (4) project sites. Develop and submit reports to USAID pertaining to the implementation of the EMMP and any actual or potential environmental hazards pertaining to the construction process. Develop and implement a training plan for all expatriates and local staff. Oversee the construction of a 450m3 containment cell for the disposal of PCB impacted soils. Construction Manager March 2007 to September 2012 Company Name - City , State His responsibilities included oversight of the project and all sub-contractors on 4 long-term remediation projects to include the following: Perform the duties of the Site Safety Officer (Daily safety/tailgate meetings, inspections, etc.). Provide the Daily Quality Control Reports to internal and external clients. The collection of the perimeter air monitoring samples for various contaminant analysis as well the daily collection of particulate data utilizing various sampling apparatus. Maintain the Daily Site Logbook, and all paperwork associated with materials and equipment (to include manifesting of trucks). Track and maintain all contractor data for EPA records and to utilize for the Construction Completion Report. Provide technical assistance to the contractor as it pertains to the Remedial Design. Assist with all Community Relations issues that arise involving the site. Oversight of all construction activities including demolition, excavation and restoration. Gunnery Sergeant/E-7 February 1989 to March 2010 Company Name - City , State Gunnery Sergeant, E-7, Retired. Supervised subordinate Marines while acting as the Avionics Division Chief (62 personnel), Work Center supervisor (37 personnel), and Shift Supervisor (12 personnel). Awarded the Navy Achievement Medal for the management of a combat flown flag program in Afghanistan. Processed over 3,500 requests for flags and produced over $15,000 in profit from the program, during a 6 month deployment, to pay for junior Marines tickets to the Marine Corps Birthday ball in 2005. Awarded the Army Commendation Medal for outstanding leadership and production in the Intelligence Section of Third Army while in Kuwait in 2006-2007. Completed Non- Resident courses in leadership training through the U. S. Marine Corps while a Sergeant and again as a Staff Sergeant, also completed a resident course while a Staff Sergeant. Served in the following combat operations: Operations Desert Shield/Desert Storm, Operation Southern Watch, Operation Enduring Freedom (Bagram Afghanistan) and Operation Iraqi Freedom (Camp Arifjan Kuwait and Baghdad Iraq). Education BS : Occupational Safety and Health , 2016 Columbia Southern University - City , State , USA Expected Graduation: June, 2016 Skills Community Relations Construction management Environmental Management Leadership Safety Management Supervisor | CONSTRUCTION | 22546476@gmail.com |
LABORER Summary To utilize the knowledge and experience to obtain a management level position in an organization; leveraging my abilities to increase the success of the organization that in return allows advancement and personal achievement. Highlights Dependable and reliable worker Ability to assess and solve problems quickly Extensive experience with project management Self-Starter and able to maintain motivation with little/no supervision Works well as team lead or member of a group Detail oriented Vastly creative Quick adaptation to new tasks or direction Ability to work in stressful conditions Ability to multi-task in fast pace environment Ability to successfully meet project deadlines Organized Highly motivated Accomplishments Army Commendation Medal-received 4 times Van Autreve Award Runner-up Experience February 2015 to Current Company Name City , State Laborer Laborer duties consisted of forming and pouring concrete for sidewalks, floors, commercial parking lots and walls. Able to load and unload material, grading and digging while operating a skid loader. While working for Nehring I maintained a level of safety and completed projects on time. I have the ability to read and understand blue prints and implement any onsite changes that may be required. March 2007 to April 2015 Company Name Engineer Main duties included management and motivation of 13 soldiers, development of discipline and giving direction. Project management responsibilities included signing and maintaining over 1 million dollars worth of tools and equipment, project/task follow through, and responsibility for project completion. Deployment responsibilities included safety of soldiers, project completion within specified deadlines and intense attention to detail. While deployed to Guantanamo Bay, Cuba I maintained and oversaw construction expansion projects for a multi million-dollar security facility. General duties also required self-motivation, working as a team to accomplish missions/goals, dedication to serve my country and community. Construction oriented duties required knowledge of construction tasks, preparation of projects and layouts and the ability to meet deadlines. July 2006 to July 2006 Company Name City , State Duties included construction activities including framing, hanging sheetrock, building cabinets and roofing. Customized project work included trim work, decks, stairs and handrail, finishing basements and customizing kitchens. Education Naval Construction Training Center City , State , US Basic Combat Training Military Advanced Individual Training – Engineering August 2007 Naval Construction Training Center, Gulfport, MS -- Honor Graduate Basic Combat Training June 2007 Fort Leonard Wood, MO Southeast Community College City , State , US A.A.S Building Construction, A.A.S April 2007 Southeast Community College, Milford, NE Recognition and Awards Army Commendation Medal-received 4 times Army Achievement Medal-received 4 times Good Conduct Medal-received 2 times Noncommissioned Officer Academy Ribbon Certificate of Achievement Certificate of Achievement-received 4 times Van Autreve Award Runner-up Silver De Flury Army Service Ribbon National Defense Service Ribbon North Atlantic Treaty Organization Ribbon Afghanistan Campaign Medal Overseas Ribbon Overseas Expeditionary Ribbon Noncommissioned Officer Academy Ribbon Combat Action Badge Military Experience March 2007 to April 2015 Company Name United Sates Army: Engineer March 2007-April 2015 Main duties included management and motivation of 13 soldiers, development of discipline and giving direction. Project management responsibilities included signing and maintaining over 1 million dollars worth of tools and equipment, project/task follow through, and responsibility for project completion. Deployment responsibilities included safety of soldiers, project completion within specified deadlines and intense attention to detail. While deployed to Guantanamo Bay, Cuba I maintained and oversaw construction expansion projects for a multi million-dollar security facility. General duties also required self-motivation, working as a team to accomplish missions/goals, dedication to serve my country and community. Construction oriented duties required knowledge of construction tasks, preparation of projects and layouts and the ability to meet deadlines. Nissen Construction: Carpenter, Ankeny, IA July 2006 Duties included construction activities including framing, hanging sheetrock, building cabinets and roofing. Customized project work included trim work, decks, stairs and handrail, finishing basements and customizing kitchens. Professional Affiliations Afghanistan Campaign Medal Skills Deployment, Engineer, Million, Project Management, Security, Detail Oriented, Managerial, Problem Solving, Self-starter, Team Lead, Concrete, Loader, Training, Cabinets, Finishing, Award | CONSTRUCTION | 90032884@gmail.com |
PHYSICAL THERAPIST TECHNICIAN Education Glencoe High School 2002-2006 Gadsden State Community College Skills Customer satisfaction, Software:Word Outlook, Word, AS400, Knowledge of medical equipment, Physical therapy, Advanced problem-solving, Enthusiastic people person, Great organizational skills, Multi-task management. Experience 01/2010 - Current Company Name - City , State Physical Therapist Technician Assist physical therapists in daily patient treatments and care. Set up orthopedic equipment. Assist in ultrasound and E-stem treatment along with wound care and patient activities. 01/2009 - 01/2010 Company Name - City , State Construction Worker Operated heavy machinery. Assisted in home and business modification,cleaning, and preparation for the site. 12/2007 - 01/2009 Company Name - City , State Floor Worker/Cashier Assisted customers with any questions or concerns they had.Checked the customers in for their workouts. Cleaned workout equipment. Answered phones and handled money transactions. Summary My objective is to obtain a successful career with your company by bringing enthusiasm, dedication, responsibility, good work ethic and customer service, combined with a desire to utilize my skills obtained through my experience. | CONSTRUCTION | 27187994@gmail.com |
ADMINISTRATIVE ASSISTANT Professional Summary Highly motivated and enthusiastic individual with multiple years experience in both fast-paced office settings and on-site construction settings. Resourceful, professional, hardworking team player offering expertise in various fields such as customer service, sales, clerical support, office management, data entry, project management, inventory allocation, general construction labor, painting, residential cleaning, general landscaping, customer relations, communications, and technical support. Self-motivated work ethic with the ability to perform effectively in independent or team environments. Responsible, punctual, and productive professional with high attention to detail and strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy as well as anticipate professional needs and proactively identify and resolve problems while boosting operational efficiency. Attentive and personable worker eager to learn and take on new challenges while maintaining efficient and accurate operations. Skills Spreadsheet Management Program Files Maintenance Advanced MS Office Suite Knowledge Customer & Client Relations Multi-line Telephone Systems Office & Team Management AVImark Veterinary Software Knowledge AutoCAD Software Knowledge FoxitPDF Software Knowledge Sales & Marketing File Conversion & Sharing Expense Reporting Invoice Processing Transcription & Dictation 90 WPM Typing Speed Residential Painting & Preparation Heavy Equipment Operations Flooring Removal & Installation Data Entry Telemarketing Billing & Collections Cloud Database Management Cash Register Operations Inventory Management & Support Contract Negotiations Project Management Business Correspondence Contract Preparation Recordkeeping Purchase Order Preparation Conference Planning Work History Administrative Assistant 04/2019 to 11/2020 Company Name – City , State Supported efficient Zoom & conference call meetings by organizing materials, documenting discussions and distributing meeting notes. Developed and updated spreadsheets and databases to track, analyze, and report on performance, sales, and project data using MS Excel. Managed company Cloud and Zoho databases for both international and domestic office locations, converting complex data into easy-to-interpret data. Sorted and distributed office mail and recorded incoming shipments for corporate records. Processed invoices and expenses using MS Excel and FoxitPDF software to facilitate on-time payment. Developed and updated record filing system on office servers to improve document organization and management. Performed general office duties, including but not limited to handling inter-office and customer emails, sending and receiving faxes, answering multi-line phone system & routing calls, delivering messages to staff, maintaining office petty cash and recording transactions, managing payments and orders of all office bills and supplies, creating and updating physical records and digital files on office servers. Maintained staff and customer directories and company policy handbook for human resources department using MS Publisher, MS Word. Prepared and edited bid requests, proposals, purchase orders, project specs, transmittals, RFI's, extra work orders, and new work orders for organizational and clerical support using MS Office programs. Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors. Successfully orchestrated and coordinated annual NISD conference meetings, including such responsibilities as booking conference location and facilities, arranging travel and hotel accommodations for all speakers and attendees, assisting with development and production of conference agenda, schedule, presentations, itinerary, ID badges, and conference welcome packages for all attendants. Responded to emails and other correspondence, acting as liaison between overseas offices and subcontractors to facilitate communication and enhance business processes. Downloaded and distributed project and bid project files via FTP Sites and BOX file sharing. Assisted with prospecting and securing new customers and projects. Assisted with managing accounts payable and receivable as well as creating detailed expense reports for accounting department. Cashier 12/2017 to 08/2018 Company Name – City , State Processed POS transactions, including checks, cash, EBT cards, and credit purchases or refunds. Received, processed, and accurately prepared all food orders placed by customers. Operated cash register for cash, check and credit card transactions with over 99% accuracy. Counted, balanced, and accurately reported all cash and electronic transactions, accounting for errors and resolving discrepancies at beginning and end of each shift. Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance. Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers. Served needs of sometimes more than one dozen customers in busy fast-paced environment . Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance. Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Assisted customers in store and on phone by answering questions and fulfilling requests. Processed packing slips and evaluated product inventory to check for quality and quantity issues, returning unacceptable materials to vendors. Maintained well-organized restocking areas, removing all empty pallets, boxes, and debris to avoid blocking aisles or creating safety hazards. Unloaded arriving stock and prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers. Helped customers locate desired items and transfer oversized items to vehicles. Performed inventory control, such as counting and stocking merchandise behind counter, in coolers, and on sales floor. Worked additional shifts and night shifts at multiple store locations to support team members and inventory fulfillment goals. Maintained clean work environment and kitchen area by sweeping, mopping, wiping down counters, washing used cookware, emptying trash receptacles, and sweeping parking lot at end of each shift. Maintained knowledge base of company pricing, special promotional discounts, products, and services. Used downtimes to prepare ingredients, workstations, and restock supplies for expected busy periods. Manager/General Construction Laborer 01/2015 to 01/2018 Company Name – City , State Worked with contractors and property owners to understand needs and provide excellent service. Assisted with site inspections and homeowner orientations for new projects as well as evaluation and calculations of project bids. Assisted with procurement of project materials following contractor's specifications and provided punch lists. Efficiently prepared job sites by removing debris and setting up materials and tools. Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar. Interpreted job site supervisor's orders and technical documentation to complete accurate work. Used required tools to complete jobs, including but not limited to hammers, saws, drills, grinders, squares, levels, screwdrivers, and sanders. Gained knowledge and experience in function and operation of both light and heavy machinery such as but not limited to Bobcats, air compressors, generators, floor sanders, table saws, and jackhammers to safely move debris or materials and efficiently complete projects. Responsible for prepping, sanding, priming, and painting cabinets, molding, trim, railings, doors, interior walls, and ceilings for each project following requirements and guidelines provided by contractor. Assisted with installation of new appliances, flooring, cabinetry, hardware, faucets, and fixtures as instructed by contractor. Worked with speed and accuracy to consistently meet production standards. Worked independently in fast-paced environment while meeting productivity and quality expectations. Worked closely with project supervisor to maintain optimum levels of communication to effectively and efficiently complete projects. Assisted crew members with complex tasks requiring close teamwork and coordination to meet quality specifications. Closely followed instructions from contractors throughout duration of each project, maintaining safety and high standards of home remodeling work. Assisted with company exposure and advertising by creating and maintaining social media accounts along with design and distribution of company's business cards. Owner/Operator 01/2014 to 01/2016 Company Name – City , State Founded and managed cleaning business by applying marketing strategies to build company exposure, creating company portfolio and building clientele, meeting customer needs and expectations by providing exemplary services and offering competitive pricing. Managed day-to-day business operations, including finances and budgeting, advertising and public relations, prospecting for new clients, project assessments and bids, maintaining supply levels, addressing customer questions and needs, and project labor and completion. Boosted company exposure and sales through use of social media platforms and job search engines. Scheduled appointments and consultations for new and existing clients. Met with potential customers, provided walk-thru evaluations, and project quotes. Created and applied contract templates for new project proposals and agreements to cater to each customer's individual and unique needs. Provided additional "deep cleaning" services such as steam cleaning, laundry services, and pressure washing as needed upon customer's requests. Maintained up to date records of customer contact information and contracts to improve operations and maintain efficiency. Implemented strong and time-efficient work ethic, providing dependable and reputable services to customers. Education Liberal Arts And Sciences Jefferson State Community College -
City ,
State Completed one year of studies maintaining 3.7 GPA, but did not obtain a degree. Standard Diploma : General Studies 05/2004 Springville High School -
City ,
State | CONSTRUCTION | 30397268@gmail.com |
CONCRETE LABORER/FINISHER/OPERATOR Professional Summary Versatile Concrete Laborer accustomed to working in various environments and taking on multiple tasks. Exceptional work ethic, stamina and reliability. Offering many years history of construction experience, excellent attendance record and reputation for reliability. Hardworking Concrete Laborer adept at completing tasks quickly and correctly to maximize team productivity and job efficiency. Knowledgeable about mixing, pouring and smoothing concrete on-site as well as how to work with pre-cast pieces. Focused Concrete Laborer with strong attention to detail, commitment to safety and in any environment. Bringing understanding of appropriate protective measures, correct equipment operation and how to effectively contribute to team success through dedicated and responsible work. Work History Concrete Laborer/Finisher/Operator , 03/2020 - 04/2021 Company Name , City , State Measured precise amounts of concrete and verified levelness to improve quality of finished product. Installed rebar and molded expansion joints and edges for concrete projects. Operated equipment such as forklifts safely to efficiently complete site work. Demolished and repaired old concrete surfaces. Shoveled materials such as dirt, gravel and asphalt. Leveled, smoothed and finished surfaces of poured concrete for construction projects. Adhered to safety and reporting procedures. Wore correct clothing and protective equipment for jobs. Monitored inventory of key tools and materials used at each project site to provide consistent availability. Reviewed all project documentation and blueprints to prioritize and schedule job tasks. Engaged with customers and subcontractors and provided timelines for project completion. Utilized the crane and jackhammer while observing manufacturer's safety procedures and corporate standards. Applied concrete fabrication techniques to achieve tasks. Routinely lifted and moved items weighing up to 250 pounds. Completed physically demanding tasks such as lifting up to 250 pounds to move job materials. Maintained clean, safe worksite. Mixed, spread and patched concrete to specifications for all assigned projects. Concrete Construction Laborer , 01/2015 - 03/2020 Company Name , City , State Installed rebar and molded expansion joints and edges for concrete projects. Measured precise amounts of concrete and verified levelness to improve quality of finished product. Operated equipment such as forklifts safely to efficiently complete site work. Shoveled materials such as dirt, gravel and asphalt. Wore correct clothing and protective equipment for jobs. Leveled, smoothed and finished surfaces of poured concrete for construction projects. Demolished and repaired old concrete surfaces. Operated crane and jack hammer to break up cement. Assisted foreman and driver with positioning of truck and moved discharge chute to guide concrete into forms. Adhered to safety and reporting procedures. Engaged with customers and subcontractors and provided timelines for project completion. Reviewed all project documentation and blueprints to prioritize and schedule job tasks. Monitored inventory of key tools and materials used at each project site to provide consistent availability. Set forming materials to prepare for pouring of concrete. Mixed, spread and patched concrete to specifications for projects. Lead Dishwasher , 09/2003 - 01/2015 Company Name , City , State Washed and sanitized dirty dishes by hand and by using dishwasher. Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff. Stepped into additional roles during busy times to boost coverage of important stations. Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards. Kept kitchen areas neat and clean by removing trash and organizing supplies. Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning. Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals. Kept work area clean, dry and free of debris to prevent incidents and accidents. Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health. Maintained proper temperatures, behaviors and controls to meet or exceed health department standards. Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items. Increased machine efficiency by scraping and pre-washing dishes. Assisted with kitchen prep work to help operations run smoothly and meet customer needs. Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless. Cultivated strong customer relationships to generate repeat and referred patronage by offering spotless dishes. Paid close attention to all instructions from supervisor and completed tasks on time. Established great relationships with staff by promoting team-oriented atmosphere through use of communication. Education High School Diploma , 05/2003 Escambia High School - City , State Skills Forklift Operation Power Tools Cleaning Commercial Construction Heavy Lifting Predictive and Preventive Maintenance Materials Packing Concrete Mixing New Construction | CONSTRUCTION | 78298706@gmail.com |
HYDROBLASTING TECHNICIAN 1 Career Objective An enthusiastic, team oriented and polished professional seeking employment with a company that values a proactive attitude
and solid ambition. I am seeking a rewarding career allowing me to contribute to the growth of the
company by increasing productivity and ensuring employer's key objectives are met. Summary of Skills Carpentry Building Maintenance Environmental Coordination Adherence with all Safety Regulations Excellent Leadership skills Customer Service Oriented Efficient Time Management Effective Problem Solving Experience Company Name June 2014 to Current Hydroblasting Technician 1 City , State
Properly operates hoses on vacuum trucks; hydroblasting guns; and manipulate controls on robotic equipment. Prepare jobsite for
hydro blasting. Monitor hydroblasting operations. Perform job duties in a safe manner, in compliance with policies, procedures and practices. Wear personnel protective equipment (PPE) as defined by state regulations. Correct deficiencies that may cause accidents, injuries, lost productivity or harm to equipment or that are inconsistent with client's requirements. Assist with hydroblasting and tank cleaning in various refineries. Company Name November 2012 to June 2015 Construction Assistant City , State Performed prep work
including masking,
sanding and filling
holes. Interior and exterior painting. Built and placed
plywood/wall systems;
installed doors and
windows. Constructed concrete
forms, poured concrete
by pump and bucket
barrowed or shoveled. Utilized jack hammers, compressors and power tools for daily task. Company Name June 2012 to Current Building Maintenance City , State Perform general building maintenance to include but not limited to the building grounds, landscaping as well as pressure washing. Uses various hand and power tools to repair faucets, plumbing and lighting fixtures. Respond quickly to emergency situations and customer concerns. Education Knowledge-First Empowerment Academy August 2016 High School Diploma : General Education Certifications Basic Plus Safety - July 2016 TWIC - April 2012 NCCER - June 2010 | CONSTRUCTION | 11650031@gmail.com |
UTILITY ENGINEER Profile Detail oriented and motivated Chemical Engineer with strong research, analytical and problem solving skills seeks a position in the industry. Team player with proven strengths in customer relationship management, leadership, and communications skills. Demonstrated ability to multitask, and work under pressure to meet critical deadlines. Fluent Hindi-Urdu, English Areas of Expertise Site Manager, Gamry VistaShield, and Microsoft Office
Design Software: Matlab, Aspen Plus
Imaging skills: SEM, Microscopic Imaging
Key Qualities: Excellent management and interpersonal skills, Reliable, Responsible, Resourceful, Quick learner, Organized, Hard-worker who takes pride in a job well done. Self-motivated, Very friendly, enjoy helping others. Professional Experience January 2015 to December 2016 Company Name City , State Utility Engineer Monitored and evaluated the design, operation, and maintenance of electric utility systems to ensure that New York State's electric customers are provided with safe and reliable electric service. Evaluated Utility's budget and program in rate Cases; Reviewed Utility's Emergency Response Plan, Research and Development, and System Reliability filings. Cooperated with the staffs of city and state agencies on issues of mutual concern. Conducted field inspections of electric and communication facilities to determine compliance with Public Service Commission wire crossing and line extension permits, underground and overhead facility rules, and electric construction and maintenance regulations. Researched technical reports, long-range planning studies and other data to obtain information and made recommendations. Developed data for engineering and operational studies involving Public Service Commission cases. June 2014 to December 2014 Company Name City , State Transportation Construction Inspector Supervised construction operations under the regulation of a Department of Transportation's Engineer-in-Charge Reviewed and interpreted maps, plans, diagrams and contract specifications. Utilized "Site Manager" software to enter inspection details and related information. Assisted in conducting air content tests, slump tests, and in obtaining cylinders for subsequent load tests on concrete Verified thickness of the layer of materials placed and maintained As built as the work was completed. Updated and retrieved information as required. Prepared various reports, notices, and letters as required. Archived correspondence and kept record of daily work tickets and field pictures. April 2013 to May 2014 Company Name Research Assistant Laboratory for Nanoparticle Modification and Assembly Mentor Prof. Ilona Kretzschmar Provided research support to faculty member and assisted PhD students with research related to the Dye Sensitized Solar Cells. Designed and ran experiments in the laboratory. Acquired data using Gamry VistaShield instrument and Electrochemical Impedance Spectroscopy software. Assembled and characterized titanium dioxide inverse opal structures. Fabricated dye-sensitized solar cells using ionic liquid electrolytes and investigated the performance of the cells using ionic electrolytes. Performed Physical Vapor Deposition of Platinum and Titanium on FTO slides. Organized and maintained laboratory to ensure safety. Senior Design-I- Simulation Production of Ammonia from Shale Gas Designed a process flow system (PFD) to synthesize ammonia from shale gas using ASPEN-Plus simulation software. Determined equipment sizes and rating based on the operating specifications. Comprehensive economic analysis of overall process was done to determine feasibility of the process Senior design-II- Simulation Production of Ethylene via Dehydration of Ethanol Designed a simulation process to produced ethylene via ethanol dehydration with commercial gamma-alumina catalyst. Modeled dehydration of ethanol using the Peng-Robinson equation of state. Products of dehydrations were separated by a flash drum, absorption column, and cryogenic and distillation columns. Performed economic analysis to determine feasibility of the process. Performed process hazard analysis to provide environment friendly process. Kinetics and Mass Transfer Effects of a Chemical Reaction in Batch Reactor Analyzed the kinetics and mass transfer effects for the reaction between citric acid and sodium bicarbonate. The overall objective was to design an experiment to determine the amount of sodium bicarbonate tablets needed to reach pH 5 of critic acid and sodium bicarbonate solution in 4 minutes. Education May, 2014 City College of New York B.E : Chemical Engineering Chemistry, Mathematics Chemical Engineering Chemistry, Mathematics 3.3 Affiliations Member of American Institute of Chemical Engineers, (AIChE) Member of Omega Chi Epsilon Honors Society Member of Society of Women Engineers President- Chemistry Club, Fall 2011 Secretary- Physics Club, Spring 2011 Work History Company Name Certifications Inorganic Chemistry Organic Chemistry Materials Science Nanomaterials Unit Operations Fluid Mechanics Thermodynamics Transport Phenomenon Process Control Reaction Engineering Separation Operations Calculus I, II, III Linear Algebra Differential Equations Engineering Economics Skills acid, budget, Calculus I, Chemistry, interpersonal skills, content, Design Software, economic analysis, Economics, Engineer, experiment, experiments, flash, Imaging, inspection, letters, materials, Materials Science, Matlab, Mentor, Microsoft Office, PhD, Platinum, Process Control, Quick learner, Research, safety, Self-motivated, Simulation, Transportation | CONSTRUCTION | 12695537@gmail.com |
PUBLIC RELATIONS LIAISON/SALES REPRESENTATIVE Professional Summary Driven and compassionate healthcare professional with 15 years hands-on experience in fast-paced corporate, medical facilities and hospital environments. Versed in Employee Management and Leadership, Public Relations, Event Coordination and Management, Sales and Marketing, Account Management, Business Relations, Office Management, Database Management, Public Speaking, Human Resources Professional and Customer Service. Skill Highlights Staffing management ability Proven patience and self-discipline Motivation techniques specialist Confident public speaker Conflict resolution Government relations knowledge Personal and professional integrity Sound decision making Staff training and development Effectively influences others Cultural awareness and sensitivity Critical thinking proficiency Fundraising and major donor development Relationship and team building Professional Experience Public Relations Liaison/Sales Representative 08/2014 to 04/2015 Company Name City , State Responsible for communications between medical professionals and health care organizations and their stakeholders. Provide information to the public and build relationships with medical groups and government agencies such as Miami-Dade Fire Department, Work Force, Miami-Dade Court House, South Dade Government Center, Miami-Dade Police Department, Miami-Dade Public Library, Miami-Dade Public Schools including elementary, middle and high schools, Palmetto Bay City Hall and Mayor's Office, Cutler Bay City Hall, Homestead City Hall, Florida City Mayor's Office, Perdue Medical Center, Jackson South Hospital, Healthsouth Rehabilitation Center, Miami-Dade Blackpoint Water & Sewer, Turkey Point Power Plant, etc. Aimed to build a greater understanding of health care issues to encourage the public to adopt healthier lifestyles. Contacted potential customers at hospitals, clinics, doctors' offices, rehab facilities, and nursing homes to present medical products and equipment. Arrange appointments with doctors, pharmacists and hospital medical teams. Deliver presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector. Build relationships with medical staff. Perform product demonstrations, installations, and application support. Improve product knowledge and techniques. Travel throughout assigned territory to support physicians and staff with patient evaluation through the utilization of Millennium's medical products. Research competitors. Gather, analyze and deliver information from the field to allow the company to develop strategies and products appropriated to the Quality and Safety Testing market. Coordinate all issues with key clients between sales, service, support, customer services, marketing and finance. Take orders and disburse receipts. Estimate time and date of delivery. Help in the installation and set-up of equipment. Stay informed about the activities of health services in a particular area. Area Manager/Community Relations Coordinator 09/2009 to 09/2014 Company Name City , State In charge of the operational activities, partnership development, community liaison and goal attainment within the assigned territory consisting of Palmetto Bay, Cutler Bay, Goulds, and Perrine (Zone 1B). Managing monthly goals through the community support of blood drives based. All blood drives coordinated three months in advance to meet projected unit usage. Analyze area demographics to ensure the projection accuracy per day is adequate for each blood drive based on the area's blood need. Deferral percentage rate and donor population factored in to increase likelihood of success. Foster good relationships with area groups as the community liaison. Educate local contacts regarding Oneblood's mission and purpose of providing my assigned territory with a safe and robust blood supply. Conduct presentations to large business groups and gatherings with the goal of instilling the giving mentality for them to donate blood. Instructing the community on the importance of their blood donation for the purpose of saving lives, the pros and cons of giving blood, specific area cases that their donation supported and other relevant information that motivates giving. Attend and network at local community events to create new liaisons with organizations that do and may support our company. Provide information to the public and build relationships with medical groups and government agencies such as Miami-Dade Fire Department, Work Force, Miami-Dade Court House, South Dade Government Center, Miami-Dade Police Department, Miami-Dade Public Library, Miami-Dade Public Schools including elementary, middle and high schools, Palmetto Bay City Hall and Mayor's Office, Cutler Bay City Hall, Homestead City Hall, Florida City Mayor's Office, Perdue Medical Center, Jackson South Hospital, Healthsouth Rehabilitation Center, Miami-Dade Blackpoint Water & Sewer, Turkey Point Power Plant, etc. Create goodwill by helping the communities in my assigned territory through the coordination of food and toy drives for the underprivileged, disadvantaged and disabled. Manager of Human Resources | Office Manager 01/2003 to 01/2009 Company Name City , State Effectively managed Avisena's Human Resource operation such as performance reviews, employee retention programs, employee compensation, disciplinary action, and terminations. Actively maintained a pipeline of qualified candidates through an aggressive recruitment strategy, encompassing job postings, candidate interviews, background checks, eligibility verification, and new hire orientations. Drove the development of employee training, retention and recognition programs. Responsible for analyzing payroll processing data for 300 employees in compliance with applicable wage and hour laws. Education and Training Associate of Arts : Human Resources 2007 University of Miami City , State , United States Skills Sales Software: Salesforce.com, TapScan Public Relations Software: Bacon's Mediasource, Factiva Microsoft Office Suite: Outlook, MS Word, Excel, Powerpoint Human Resources: EZ Labor Time and Attendance Software, ADP Payroll System, Great Plains Software | PUBLIC-RELATIONS | 31392754@gmail.com |
PUBLIC RELATIONS DIRECTOR Experience Public Relations Director Company Name - City , State Developed a media plan for 4 company divisions Developed and fostered relationships between the media and division heads Created and distributed press releases for 4 company divisions Significantly increased visibility for 3 of 4 divisions Promoted company in 3 leading publications that had not previously published articles about CadmusCom. Polo Specialist Company Name - City , State Received outstanding response letters from clients for excellent customer service. Exceeding presale goals for upcoming sale events. Receiving high marks for working with fellow employees and customer service during a recent job appraisal. Named to the Bloomingdale's Super Sellers Club. Appointed mentor to assist newly hired associates. Appointed Loyallist Leader to mentor associates for a new marketing program Created an atmosphere where sales associates worked as a team that resulted in increased Ralph Lauren Polo sales in the Men's department. Account Executive Company Name - City , State Created press releases for nonprofit organizations including New Jersey Nets and Devils Foundation, The Cherry Blossom Festival and the Construction Industry Advancement Program CIAP). Promoted the 26th Annual Cherry Blossom Festival which was covered by News 12 New Jersey, ABC News World News Now, WNET-TV documentary, "A Walk through Newark" and NJN News. Two New York area television stations-WABC-TV and WNBC-TV-did weather remotes at Newark's Branch Brook Park covering the festival. Placed CIAP to participate in a discussion concerning construction job opportunities on WWOR-TV's Black Experience, a Sunday public affairs show. Developed and executed a publicity campaign for CIAP'S newly launched summer construction camp for elementary and middle school students which was covered by three Philadelphia broadcast stations-WPVI-TV, WCAU-TV, KYW-TV-for their 6 p.m. newscasts. Other outlets that did a story included Comcast's CN8 News, Philadelphia Inquirer and the Courier Post. Account Executive Company Name - City , State Created story ideas to pitch for such clients as Medallion Financial Corp.and Hearts on Fire, a diamond wholesaler, that resulted in placements for programs such as Power Lunch and Entrepreneurs Now as well as articles in The New York Times and Fortune Magazine. Wrote by-line articles for The Business, Labor & Community Coalition and Onlight Inc.that were published in Real Estate Weekly. Public Relations Specialist Company Name - City , State Launched a public relations program that publicized Rutgers College of Nursing faculty research resulting in positive coverage in such media outlets as The New York Times, Associated Press, USA Today, News 12 New Jersey, WPIX-TV, and WBGO-FM. Developed and implemented the college's first faculty e-newsletter. Assisted the dean with her speeches for the following: Bioterrorism Conference, college commencement, and Rep. Rush Holt press conference on his nurse faculty funding bill. Promoted the college's annual Bioterrorism Conference which attracted coverage from NJN News, WCTC-AM, Bergen Record, Herald News, WMBC-TV. Successfully publicized Dr.Rachel Jones's HIV cell phone video project which resulted in national and international news coverage as well as increase traffic to the project's web site. Oversaw public relations budget for the College of Nursing and stayed in budget during entire tenure. Sales Associate Company Name - City , State Launched Rutgers College of Nursing's public relations program. Developed and implemented the college's first faculty newsletter, Promoted Dr. Rachel Jones' HIV/AIDS video research project nationally and internationally in print, social media, television and radio. Oversaw the college's public relations budget and stayed in budget during entire tenure. Assist clients with their purchases. Develop and maintain a client database. Promote excellent customer service. Public Relations Specialist Company Name - City , State Created news source advisories that promoted university administrators and faculty members as experts on current issues. Coverage included Bloomberg Television, Home News Tribune, Star-Ledger, national and local television and radio coverage. Promoted the National Marriage Project's annual studies that resulted in interviews with USA Today, Baltimore Sun, Associated Press, Washington Times, Salt Lake Tribune, WINS-AM and WOR-AM. Promoted the university's mission to the public and developed relationships between the university and the media. Education BA : Journalism-History Rutgers University - City , State Journalism-History Skills ABC, Bloomberg, broadcast, budget, client, clients, excellent customer service, customer service, database, Financial, Ledger, letters, marketing, media plan, mentor, newsletter, Nursing, Press, press releases, public relations, publications, publicity, radio, Real Estate, Receiving, research, sales, FM, speeches, Sun, phone, TV, Television, video, web site, articles | PUBLIC-RELATIONS | 23143731@gmail.com |
PUBLIC RELATIONS INTERN Summary Ambitious, service-driven student , looking to apply my education and experience to a job in Sports Management. Areas of proficiency include communication skills, people skills and a Skills Strong work ethic Self-motivated Data analysis Empathetic listener Communication skills Foreign Language Experience Public Relations Intern May 2017 to August 2017 Company Name - City , State Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups. Targeted specific clientele to identify trends and developments that might influence PR decisions and strategies. Successfully aided in the establishment of a new and upcoming Franchise. Sales Associate May 2013 to May 2014 Company Name - City , State Completed all cleaning, stocking and organizing tasks in assigned sales area. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Provided an elevated customer experience to generate a loyal clientele. Counselor June 2011 to June 2014 Company Name - City , State Identified signs of emotional developmental problems in young students. Referred residents and families to community resources to improve well-being and quality of life. Educated families and community members about domestic violence. Molded kids to leaders. Education and Training Bachelor of Arts : Communication, Current Sports Management Texas A&M University - City , State Communication, Current 3.481 Sports Management Interests Volunteer, Special Olympics, October 2015- officiated teams, collaborated with different families, managed scoreboard
*Community Relations Volunteer, Texas Rangers Triple Play Gala Event, Summer 2016- handled auction items, organized seating arrangements, assigned various jobs to people, advertised event, consulted with players and tended to their needs
Leadership Positions
*Public Relations- Decorations committee, Delta Delta Delta, Fall 2015-current-Assisted organizing St. Jude philanthropy events, contacted different companies for supplies, promoted upcoming events
*Chapter Development- Intramural chair, Delta Delta Delta , Fall 2016-current-Uphold the obligations of Membership, participate in officer training and transition activities Skills Strong communication skills, clientele, organizing, People skills, policies, Public speaker, quality, sales, Self-motivated Activities and Honors National Honors Society of Leadership and Success
*Member of Delta Delta Delta
Professional Summary
Personable student who works diligently at building effective relationships with clients and staff members. Highly deadline-driven. Motivated and detail-oriented who is flexible, versatile and proficient at maintaining a sense of humor under pressure. Additional Information Volunteer/Service Experience
*Volunteer, Special Olympics, October 2015- officiated teams, collaborated with different families, managed scoreboard
*Community Relations Volunteer, Texas Rangers Triple Play Gala Event, Summer 2016- handled auction items, organized seating arrangements, assigned various jobs to people, advertised event, consulted with players and tended to their needs
Leadership Positions
*Public Relations- Decorations committee, Delta Delta Delta, Fall 2015-current-Assisted organizing St. Jude philanthropy events, contacted different companies for supplies, promoted upcoming events
*Chapter Development- Intramural chair, Delta Delta Delta , Fall 2016-current-Uphold the obligations of Membership, participate in officer training and transition activities | PUBLIC-RELATIONS | 26130673@gmail.com |
PUBLIC RELATIONS EXECUTIVE Professional Summary A highly skilled public relations, communications and special events executive with 15 +years of public relations, business development and operations experience. She has strong strategic thinking and planning skills; able to achieve goals with high efficiency and within tight parameters. Outstanding interpersonal management skills; establishes rapport and credibility quickly. Ms. Alexander has excellent team and project leadership qualities. Highly articulate with written and spoken word, quick thinking, and possesses sound judgment. Ms. Alexander maximizes her business effectiveness; and is experienced with managing and working with databases and software including Excel, Power Point, Outlook and Cision. Skills Media relations Strategic management Event planning Print media expertise Strategic Thinking Excellent Planning Skills Outstanding interpersonal & management skills Work History Public Relations Executive 08/2002
to Current Company Name – City ,
State Sign new business, write PR proposals, broker talent deals, maintained client relationships, supervised music & red carpet events, provided crisis PR & managed staff. Responsibilities also include creating, implementing and executing creative press campaigns & special events for recording artists, professional athletes, television and film personalities as well as music, lifestyle and entertainment companies; along with VIP/Celebrity event management. Delegate tasks and oversees staff which includes: associate publicists, managers, coordinators & executive assistants to enhance their publicity skills and involvement in local publicity efforts along with promoting appropriate performances. Works directly with clients, creating and implementing targeted marketing plans and pitching clients for media coverage. Pitch all major market media, building relationships to increase client's visibility in the marketplace and create new business opportunities. Relationships with key players in the celebrity market - talent, publicists, agents, managers, stylists and editors. Create accurate budget estimates for client's long term and short term campaigns. Strong understanding of social media and social media trends. Prepare bi-monthly status reports of media activities which included press clippings and press analyzes of media coverage. Create campaigns for special events, award shows, showcases or other event-related press. Pitched and secured media coverage in local, national, international media outlets for television and film productions. Assess new business leads, and participate in pitch development and/or presentation. Senior Director 08/2000
to 08/2002 Company Name – City ,
State · Responsible for creating and implementing press campaigns for all high profile artists: Create and implement full national campaign for these artists: K-Ci & JoJo, Jodeci, Chante Moore, Jesse Powell, KeKe Wyatt, Jaguar Wright, Archie, Magic Johnson Music, Nicci Gilbert (Brownstone) and Steve Harvey as well as coordinating music press for films: Two Can Play That Game and Brown Sugar. · Garnered unprecedented media resulting in numerous placements on talk shows, business programs, cable, national print, social media, women and men magazines as well as trade publications, sports, fashion magazines, among others. · Developing long and short-term online, print and on-air media strategies in alignment with corporate & artists objectives. · Structuring long term PR plans and program recommendations for artists. · Supervised & secure national and local television coverage, along with coverage industry trade, music and consumer magazines. · Set-up artist releases: video shoots, EPKs, press kits, etc. · Responsible for writing all press materials such as press releases, biographies, media alerts, bullet points for artist interviews, etc. · Responsible for every aspect of coordinating photo shoots with talent for all series including working with other departments to hire photographers, scouting locations, planning budgets, etc. · Coverage on all red carpet and special events. Senior Account Executive 09/1993
to 08/2000 Company Name – City ,
State · Successfully designed, created and implemented PR projects, special events and publicity campaigns for recording artists, producers, record labels and entertainment companies. · Implemented PR strategies that grew client business and increase Rogers & Cowan's Entertainment/Music/Special Events department billings by 30%. · Lead strategy sessions on new and existing accounts and develop strategy for implementing successful client press campaigns. · Supervise account work performed by account executives and associate account executives. · Accountable for quality control for final review of all press releases, media alerts and other PR related correspondences. · Managing event publicity, updating media contact lists and databases; brainstorming PR|Marketing strategies and overseeing tour press. · Maintain anddevelop relationships with key media, including writers, television bookers and online outlets Work to secure national, regional, and tour press (TV, print, and online) · Worked extensively with talent representatives, in-house publicists, agents and managers on celebrity-oriented initiatives. · Coordinated media for major awards shows: National Academy of Recording Arts & Sciences (The GRAMMY, MusiCares “Person of the Year” Tributes & Concerts, Don Cornelius Productions (Soul Train Music Awards, Lady of Soul Awards and Soul Train Christmas Starfest) Arista's 25th Anniversary Celebration and The Blockbuster Awards among others. · Managed events & executed entertainment for Chris Tucker, Kenny “Babyface” Edmonds, (Academy & Golden Globes campaigns) Fox Music Group, Boyz II Men, Lionel Richie, Chante Moore, Deborah Cox, Tamia, Tracie Spencer, Dave Koz, The Temptations, The Bees Gees, Kurupt, Shep Crawford, (Songwriter|Producer) and Warner/Chappell Music Publishing as well as assisting with Quincy Jones, Tupac Shakur, R. Kelly, OutKast and Jamie Foxx accounts, among others. Education Bachelor of Science : Business | Management University of Phoenix -
City ,
State Business | Management Associate : Arts - Law Los Angeles City College -
Legal Studies/Paralegal (Entertainment)
3616 Cardiff Avenue | #109 | Los Angeles, CA | 90034-4085 : Associate of Arts : Law | Legal Studies/Paralegal (Entertainment) Los Angeles City College -
City ,
State Skills photo, artist, Arts, Avenue, billings, budgets, budget, bi, cable, CA, client, clients, databases, event management, Special Events, fashion, film, Legal, Magic, Managing, Marketing strategies, marketing plans, market, materials, Media Relations, Works, Paralegal, press kits, press, press releases, PR, Producer, proposals, publications, Publicity, quality control, Recording, strategy, TV, television, video Additional Information Play a vital role in event and awards show facilitation (Soul Train Music Awards, MTV Awards, GRAMMY, NAACP Image Awards, America Music Awards, and BET, etc.), including artist coverage on red carpets and artist bookings at ancillary activities.
Direct the production and approvals of press releases, videos, photography, press kits and other PR tools necessary to communicate image, product, and spokespeople
Clients have included: NBA All-Star Weekend/Los Angeles (2011) & Dallas 2010), BET Awards, Russell Simmons/Phat Farm Fashions (Gifting Suite), ASCAP (Music Expo, Pop Music Awards and Film & Television Music Awards), Tony Rock (Actor/Comedian) and Roshanak Filmswork. | PUBLIC-RELATIONS | 25070914@gmail.com |
PUBLIC RELATIONS ASSISTANT Professional Summary My past experiences in academic and employment settings have developed the traits necessary for me to become an important team member in your organization. I am seeking a position that affords skill development and career advancement. I consider myself to be an excellent communicator, while being a creative thinker and a strong problem solver. Core Qualifications Public Relations, Marketing, Event Planning and Social Media (Facebook, Twitter, Instagram, LinkedIn, Pinterest & Google+)
*Microsoft Office: Excel, Word, Power Point and Publisher Systems: Raiser's Edge and POD Experience Public Relations Assistant July 2013 to Current Company Name - City , State Interface with public relations agency daily to assist with media requests in a timely manner. Coordinate interviews between reporters, Renfrew staff and Renfrew alumni. Staff media shoots and serve as liaison between journalists and Renfrew staff. Formulate press releases, byline articles and media advisories. Maintain and post creative and timely copy/content to Facebook, Twitter, Instagram, LinkedIn and Google+: 4,900 likes on Facebook, 1,980 followers on Twitter, 1,320 followers on Instagram and 2,150 followers on LinkedIn. Participate in bi-weekly meetings with public relations agency to effectively coordinate key initiatives. Prepare and send out 'Industry News' to more than 300 company members. Assistant Editor for our professional newsletter, Perspectives, and our alumni newsletter, Connections. Plan and execute our annual social media campaign 'Barefaced & Beautiful, Without & Within' during National Eating Disorder Awareness Week: create copy/content for all social media platforms; track social media progress across all platforms; coordinate media interviews; work with all sites to organize various activities for patients and staff to participate in. Contact person for all alumni events and alumni webinars. Prepare post alumni event/webinar recap reports. Help plan and staff our annual alumni reunion in June for more than 300 attendees: schedule meetings and take minutes; vendor coordination including Renfrew maintenance; help generate theme, title, giveaway item, menu and workshops. Help plan and staff our annual professional conference in November for more than 500 attendees: coordinate staff registration; organize media training for Renfrew staff; point person for media in attendance. Assist the Northeast Region of Professional Relations Representatives. Public Relations Administrative Assistant January 2013 to July 2013 Company Name Assisted the Public Relations Manager with all aspects of public relations including uploading placements to the website, attended local media shoots and media trainings, formulated press releases and prepared the 'industry news.' Helped maintain and post to Facebook, Twitter and Instagram: 3,000 Likes on Facebook, 900 followers on Twitter and 160 followers on Instagram. Assisted with the planning and execution of our annual social media campaign 'Barefaced & Beautiful, Without & Within' during National Eating Disorder Awareness Week. Assisted the Alumni Relations Manager with all aspects of alumni relations including the planning of workshops, community events and Non-Residential Reunions. Assisted with the planning and execution of our annual alumni reunion including meeting minutes, vendor coordination including Renfrew maintenance, and the post-event recap report. Utilized Raisers Edge, our Alumni Database Entry System to assist with inquires and the development of accounts. Helped plan and staff our annual professional conference in November for more than 500 attendees. Assisted all 12 Professional Relations Representatives across our 13 sites with various duties including fulfilling literature requests as well as other administrative and clerical tasks. Marketing Administrative Assistant September 2011 to January 2013 Company Name - City , State Assisted the Director of Marketing with various office duties including editing, copying, inventory, meeting minutes, research, and mailings as well as all aspects of event planning including our annual conference, alumni reunion, road shows, and community events. Assisted the Senior Marketing Coordinator with all aspects of advertising, sponsorships as well as free and paid listings. Helped monitor Facebook and Twitter: 2,000 Likes on Facebook and 400 followers on Twitter. Utilized POD, our Professional Database System and Raisers Edge, our Alumni Database System to assist with inquires and the development of accounts as well as tagging attendees from webinars and conferences. Assisted all 10 Professional Relations Representatives across our 11 sites with various duties including fulfilling literature requests as well as other administrative and clerical tasks. Education MBA : Social Media Marketing , 2014 Rutgers University Social Media Marketing Bachelor of Arts Degree : 2011 Public Relations Penn State University 2007 High School Graduate St. Hubert Catholic High School for Girls Additional Information Business and Personal References
Available upon request Skills administrative, advertising, agency, bi, clerical, conferences, content, copying, Database, Edge, editing, Editor, Event Planning, inventory, Director, Marketing, media training, meetings, Excel, Microsoft Office, office, Power Point, Publisher, Word, newsletter, press releases, progress, Public Relations, Raiser's Edge, research, social media platforms, website, workshops, articles | PUBLIC-RELATIONS | 37913536@gmail.com |
PUBLIC RELATIONS OFFICER Executive Summary Highly talented professional with more than ten years in accounting and supply operations acquired in the United States Navy, United States Army, and corporate environments.
Practiced in sophisticated inventorymanagementprograms.
Trilingual - English, Wafi and Igbo - Global understanding of world politics. Core Qualifications Operations management Staff development Inventory control Staff development Change management Compensation/benefits administration Policy/program development Compensation/benefits administration Policy/program development Cross-functional team management Staff training Staff training Professional Experience 01/2013 to 01/2015 Company Name Mentored, taught, trained and advised the Afghanistan National Police, National Interdiction Unit (NIU) Logistics personnel with all aspects of developing organized and effective logistics management systems in accordance with the MOI's Logistics Policy. The NIU is the Ministry of Interior's strike force for illicit narcotics trafficking. Advised and coordinated logistics support for the entire Sensitive Investigative Unit (SIU) and National Interdiction Unit (NIU) Regional Law Enforcement Centers throughout Afghanistan located in Kunduz, Jalalabad, Heart and Kabul. The PAE Warehouse in Kabul, Afghanistan is responsible for the implementation of Logistics matters in accordance with the company's Statements of Work (SOW). Additionally, it is also responsible for the development of property accountability, issue, receipt, and recovery of property issued to the Afghanistan Logistics Officers and Property Custodians. Trained, and Advised the Program's Warehouse, Sustainment, Property Book, Logistics Plans, Operations and Contract personnel on logistics matters that affect the accomplishment of the missions. Coordinated logistics sustainment and emergency resupply missions for 530 Afghanistan Counternarcotic elite police force in 2 Regional Law Enforcement centers located in Kunduz and Herat. Coordinates with quality assurance personnel to ensure that the goods meet an acceptable standard and generates positive feedback from clients. Hands on working experience in requirement gathering, reporting, documentation, process mapping, scheduling, planning, and data analysis. 01/2006 to 01/2011 Company Name LogisticsSupervisorin support of Global War On Terrorism (GWOT)ensuring the acquisitions, shipping and receiving materials for vital missions in Afghanistan, Africa and Iraq with expertise in Bookkeeping, Accounting, Inventoryand Management for the United States Navy. Contracting Officer for the FederalGovernment with purchase up to $500,000 Reviewed and processed all financial transactions on a timely basis, ensuring accuracy, completeness and compliance with all policies, procedures and regulatory requirements. Supervised and organizedadministrative functions with respect to inspecting, locating, storing, safe keeping, issuing, preparing, shipping, rotating, materials return and disposal of supplies and equipment as related to ground supply operations. Resource Advisor for the Department of Defense.Managed and tracked over $3million allocated to the Navy Seabees. Procured construction materials and support equipment for the Combined Joint Task Force Horn of Africa to sustain and complete vital projects in different parts of African continent. Developed logistical spreadsheet to track materials for Combined Joint Special Operations Task Force Afghanistan in support of Village Stabilization Operations. Streamlined efficiency of supply system resulting in $2M reduction in material and equipment for resale utilization by Defense Reutilization and Marketing Office. Facilitated movement of US personnel convoy, construction materials, office supplies and support equipment to other forward operating bases. 01/1996 to 01/2006 Public Relations Officer Company Name Utilized languageand knowledge of local culturein leading team of medical Professionals in training Nigerian villagers in health and prevention techniques as Humanitarian effort Employed conflict resolution techniques to assuage resistance and diffuse crisis situations Amongst contrasting ethnicities, customs, and cultures Saved U.S Government over $1M by initiating diplomatic relations with Afghani tribal leaders. Brokered vendoring arrangement to procure updated tools and materials to complete construction projects awaiting supplies from United States. Reduced project down-time from six months to one month, enabled continuous workflow and provided win-win diplomatic relationship between Afghan government and United States. Education 2004 Bachelor of Science : Accounting Enugu State University of Science and Technology Accounting 1995 Bachelor of Science : Microbiology University of Nigeria Nigeria Microbiology Interests Global War on Terrorism Operation Iraq Freedom
Reading Analyzing complex issues
Playing Soccer Army Achievement Medal Affiliations ACTIVE SECRET CLEARANCE and Moderate Risk Public Trust Additional Information AWARDS AND INTERESTS
Global War on Terrorism Operation Iraq Freedom
Reading Analyzing complex issues
Playing Soccer Army Achievement Medal Skills Accounting, acquisitions, Bookkeeping, Book, conflict resolution, clients, data analysis, documentation, financial, Government, inspecting, Law Enforcement, Listening, Logistics, logistics management, Marketing, materials, Office, win, Navy, personnel, Police, policies, quality assurance, receiving, reporting, requirement, scheduling, shipping, spreadsheet, Strategist, workflow | PUBLIC-RELATIONS | 14278888@gmail.com |
PUBLIC RELATIONS OFFICER/ VICE-PRESIDENT Summary Well-endowed in taking on leadership positions, both inside my area of specialties and outside Delight in and highly adaptive to changing environments of both work and pace. Stemming from 4+ years of educational leadership and customer service I am well versed in communicating and working with others to in collaborative situation to find a solution to a problem, but can also work confidently and efficiently independently. Always looking to set higher academic, professional, and personal goals, and work passionately towards achieving them. Excellent customer service skills. Able to answer questions and assist people in a friendly, professional manner. Anticipate customer's needs for a welcoming and customer-focused environment. Excellent organizational and time management skills, ability to prioritize and meet deadlines under pressure. Unique ability to connect and communicate with diverse population. Able to respond to customer inquiries and concerns by researching and identifying positive solutions Excellent interpersonal and conflict resolution skills resulting in highly productive relationships Able to accurately track, transcribe, store, and maintain information in written or electronic form. Adept at Microsoft Word, Excel, and Power Point. Experience January 2010 to January 2012 Company Name Office Staff which provides excellent customer. Duties include: managing multi-lined customer service phones, stage set up, routine office assignments, assisting with school events, coordinate and host new student orientations, visit high schools throughout the community to recruit new students for CGCC and interact with students throughout the campus through interviews regarding their college experience participating in T.V. Commercials to represent the college. January 2011 to January 2012 Company Name Public Relations Officer/ Vice-President for Pursuing All Cultures Knowledgably. Some of my leadership roles as a P.R. Officer and Vice president were to get students more involved in campus events, community service/projects, guide fellow scholars toward achieving success, and set an example for not only my fellow peers in P.A.C.K. but other students around campus. I do this by maintaining a high GPA, and donating my time and energy to charity events, and other community/college services. January 2012 to May 2012 Company Name Student Leader of the Light Feet Project on the Pecos/Williams Field Campus. At the beginning of the spring semester I was assigned the position of being the leader of the Light Feet project for the Pecos/Williams Field Campus for my African American Honors class. My leading role consists of setting-up/directing fund raisers, and shoe drives. Our goal for the semester is to collect 100 pairs of shoes, socks, and laces. All of the proceeds will go to the Light Feet Project, who will later distribute the shoes to children in Malawi, Africa. 05/14/15 - 8/09/15 Volunteer Patient Care in Interventional Cardiology and Neonatal Intensive Care Unit at Bayfront Medical Center, Florida. During my time at the Bayfront medical center I volunteered in both the NICU and interventional Cardiology departments where assisted in caring for both adults that underwent heart surgery and newborns that were suffering from a form of drug addiction or pre-mature birth. My job title consisted of I answering phones, scheduling appointments, checking patients both in and out of the hospital, and assisting the nurses and doctors in caring for the patients. Work History Company Name Company Name Education December 2015 Alumni of Arizona State University From Chandler Gilbert Community College B.S : Biochemistry GPA: GPA: 3.22 M. Scholarship Recipient
*Vice-President of CGCC's Pursuing All Cultures Knowledgably, campus club
*Treasurer of CGCC's Phi Theta Kappa Alpha Sigma Nu, Honors Society
*First Generation College Student, graduated with associates in science Biochemistry GPA: 3.22 Accomplishments Community and College Volunteer Projects CGCC Chancellor and S.T.E. M. Scholarship Recipient Vice-President of CGCC's Pursuing All Cultures Knowledgably, campus club Treasurer of CGCC's Phi Theta Kappa Alpha Sigma Nu, Honors Society First Generation College Student, graduated with associates in science Arizona State University B.S : Biochemistry Biochemistry Interests 2012-2013 Treasurer for Phi Theta Kappa Chandler-Gilbert Community College Pecos Campus Department of Student Life My job is to help the Phi Theta Kappa honors society achieve five-star status, and help bring a more in-depth experience of achieving academic success to not only members in Phi Theta Kappa, but also to other students around the campus to help encourage them to reach beyond the sky when it comes to academic success, as well as various other aspects in their lives. Service Activity 11/22/2010 Boys&Girls Club Thanksgiving Galo Chandler-Gilbert Community College Pecos Campus Department of Service Learning Personal Information This event was meant to benefit the families who are less fortunate, and can't afford to provide a proper Thanksgiving for their family. I myself gained a lot from helping host this event. I learned to appreciate the most basic essentials in my life and I'm grateful for all of the blessings I have received.
02/26/2011 Additional Information 2012-2013 Treasurer for Phi Theta Kappa Chandler-Gilbert Community College Pecos Campus Department of Student Life My job is to help the Phi Theta Kappa honors society achieve five-star status, and help bring a more in-depth experience of achieving academic success to not only members in Phi Theta Kappa, but also to other students around the campus to help encourage them to reach beyond the sky when it comes to academic success, as well as various other aspects in their lives. Service Activity 11/22/2010 Boys&Girls Club Thanksgiving Galo Chandler-Gilbert Community College Pecos Campus Department of Service Learning This event was meant to benefit the families who are less fortunate, and can't afford to provide a proper Thanksgiving for their family. I myself gained a lot from helping host this event. I learned to appreciate the most basic essentials in my life and I'm grateful for all of the blessings I have received. 02/26/2011 Into The Streets - Citrus picking for the National Food Bank. Chandler-Gilbert Community College Pecos Campus Department of Service Learning This was a charity event that was meant to get the students more involved with their school and give them a chance to give back to their community. The event benefitted the National Food Bank. All of the Citrus that was picked was donated to the Food Bank to help feed those who are less fortunate. 03/02/2011 & 11/09/10 Poverty 101/ Hunger Banquet Chandler-Gilbert Community College Pecos Campus Department of Service Learning The Poverty 101 event benefitted me, the CGCC staff, and the students who attended the event. By donating my time and energy to help host the event, I was able to become more intuitive of my surroundings, and help create a more beneficial experience for my college peers. 2015-present Volunteer for Camp Kesem I was introduced to Camp Kesem through a very close friend of mine, which allowed me the opportunity to connect with others that have been affected by cancer. This summer I'll be work close with young children that are either battling cancer or have parents that have been affected by it, in hopes to bring some form of joy and relief to their lives. Skills scheduling appointments, C, Cardiology, customer service, directing, leadership, managing, Office, Patient Care, surgery, answering phones, phones | PUBLIC-RELATIONS | 28831442@gmail.com |
PUBLIC RELATIONS MANAGER Summary A growing professional who blends academic training in recreation and sports management with hands on experience in operations, communications, media, and public relations. With a diverse background in the sports and event industry, I have gained an appreciation of what it means to work hard, manage time and roll with the punches. As a creative and logical hybrid, I tackle every opportunity with enthusiasm and determination and am always looking for a chance to learn. Highlights 3.5+ years in sports & event industry Prepared press releases, event highlights, blog posts, media advisories & distributed news through various media channels Generated creative content for official websites, social media platforms, and emails Computer proficient in Apple, Windows, Adobe Photoshop, Cision and Vocus Recipient of Best B2C Marketing Team at the 2014 Utah Marketing Awards Accomplishments Recipient of Best B2C Marketing Team at the 2014 Utah Marketing Awards Experience 05/2014 to Current Public Relations Manager Company Name - City , State Main media contact for The Color Run, The Color Run Night and Electric Run Established mutually beneficial relationships between organization and media, sponsors, charities, and runners Member of creative content team generating copywriting and content for all social media platforms and website Created & distributed press releases, media advisories, and media packets for over 240+ events in North America Set up interviews between staff and media along with training the staff with talking points and FAQ's Updated press page on website, monitored Wikipedia page, and managed press email address Analyzed media coverage and compile comprehensive information about the company for the media 10/2012 to 05/2014 Winter Olympic Games Press Attaché Company Name - City , State * Prepared press releases, event highlights, media advisories, blog posts and distributed news on various media channels * Prepared, posted and maintained content for the official website, social media platforms and membership e-newsletter * Coordinated & facilitated athlete interviews, photo-shoots, video-shoots and appearances with local and national media * Creatively pitched stories to local and national media about athletes and organization * Assisted in creating and implementing fundraising initiatives directed towards membership and community * Main point of contact for media at 2014 Olympic Team Trials and assisted in all phases of planning & execution of the event * Handled all media requests, press conferences, questions, managing victory and event coverage for short track team * Facilitated interview requests between coaches, athletes, staff and the media * Managed relationships between organization and media while working closely with venue management 06/2012 to 10/2012 Foundation Associate Company Name - City , State * Assisted with charity section of official website and Foundation Facebook page * Scheduled and managed volunteers, 50/50 raffle program and silent auction for all home games * Planned and executed team fundraising events including Chicago Fire White Party, Bank of America Chicago Marathon, Fire Brews and Bites and Molly's Cupcake fundraiser 09/2011 to 06/2012 Front Office Intern Company Name - City , State * Planned, promoted and executed the Duke's Kids Club, Reading Wranglers program & team appearances in the community * Planned and executed post-game autograph sessions, watch parties and season ticket holder events * Assisted in merchandising and budgeting by running the team shop both in game and online * Assisted heavily with media relations in producing team game notes and post game notes 08/2001 to 06/2012 Red Rock Raptors U9-U17 Girls Soccer Teams - Assistant Coach Company Name - City , State * Prepared documents and filed pleadings in various Nevada courts * Interacted daily with clients to ensure their satisfaction with each case Leadership * Taught the game of soccer by providing technical and tactical skill training 2-3 times per week * Coordinated tournament, game participation and registered team players * Actively participated in all phases of the training, coaching, and preparation of the soccer team * Acted as Head Coach when necessary and as a mentor to young girls 05/2011 to 08/2011 Game & Team Operations Intern Company Name - City , State * Assisted with various pre-game and half-time promotions throughout the entire season * Secured pre-game color guard, national anthem singers, walk of champion participants and volunteers * Referee liaison for the 2011 CONCACAF-Gold Cup while also handling referee & team transportation Education Bachelors of Science : Recreation Management University of Nevada Las Vegas - City , State , US University of Nevada Las Vegas Las Vegas, Nevada // December 2012 * Bachelors of Science in Recreation Management with a concentration of Sports Management Certifications P.A Professional Affiliations of creative content team generating copywriting and content for all social media platforms and website Presentations Handled all media requests, press conferences, questions, managing victory and event coverage for short track team Skills Clients, Legal Assistant, Satisfaction, Training, Coaching, Mentor, Public Relations, Fundraising, Copywriting, Budgeting, Media Relations, Merchandising, Games, Adobe Photoshop, B2c, Marketing, Photoshop, Associate, Liaison, Operations | PUBLIC-RELATIONS | 98086373@gmail.com |
PUBLIC RELATIONS SPECIALIST Professional Summary Public relations and communications specialist adept at media relations, special events coordination, issues management and community relations. Skills Deadline-oriented Strong creative vision Event planning Strong communication skills Media relations Communications management Natural leader Creative writing Diversity trainer Strategy development Public Relations Information gathering Work History Public Relations Specialist , 09/2019 to Current Company Name – City , State Generated and implemented media pitches for clients in Entertainment, Medical, Fitness, and Tech Industry Communicated with media weekly to build relationships and optimize press coverage Developed campaigns to increase public awareness of company and engage customers Coordinated press releases and handled press inquiries for the company Forged strong media relationships to further public relations goals Wrote press releases for routine use and crisis management Contributing Writer and On Camera Host , 08/2011 to Current Company Name – City , State Conducted extensive research on Entertainment and wrote several long-form pieces Networked with various industry leaders and experts to gather multiple perspectives on issues Wrote and produced compelling investigative and human interest stories about celebrities and iconic news subjects Captured and reported post-show recaps, highlighting successes and opportunities for improvement Traveled to location to write and report firsthand experience Introduced fresh and new angles on previously-reported material to update and inform readers Lead camera host for www.presspassla.com Excelled within on-call journalism positions, blending experience and passion to ensure timely and comprehensive reporting Interviewed high profile guests in the entertainment and sports industry Wrote factually correct, concise and engaging news stories within tight deadlines Researched potential news or feature stories for timely and quality distribution to public Managed competing deadlines with efficiency Completed thorough research into assigned topics Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content Followed through on beat sources, contacts and leads to gather information for stories Applied understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories Director of Operations , 08/2003 to 08/2018 Company Name – City , State Supervised over 200 stamping and assembly employees to maximum productivity, at multiple locations Reduced project downtime and oversaw safety and various certification processes Developed and deepened relationships to form lasting and loyal partnerships Hired, coached and trained staff and monitored performance and offered mentoring to junior team members Limited financial discrepancies, reviewing and approving billing invoices and expense reports Assisted with executive decision-making and strategy planning, initiating productive relationships with management teams and serving as the key contact for various personnel issues Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements Grew the business by creatively driving sales and maintaining cost controls Drove sales by effectively managing several multi-units within the facility Built customer and employee loyalty and effectively implemented operational strategies Delegated assignments based on site plans, project needs and knowledge of individual team members Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets Boosted team productivity through contests and incentives for staff Education Bachelor of Arts : Communications Fayetteville State University - City , State Graduated with a 3.8 GPA Member of Alpha Kappa Alpha Sorority Graduated summa cum laude Member of Alpha Psi Omega Honor Fraternity Majored in Speech/Communications And Theater Minored in Biology Skills Deadline-oriented Strong creative vision Event planning Strong communication skills Media relations Communications management Natural leader Creative writing Diversity trainer Strategy development Public Relations Information gathering Work History Public Relations Specialist , 09/2019 to Current Company Name – City , State Generated and implemented media pitches for clients in Entertainment, Medical, Fitness, and Tech Industry Communicated with media weekly to build relationships and optimize press coverage Developed campaigns to increase public awareness of company and engage customers Coordinated press releases and handled press inquiries for the company Forged strong media relationships to further public relations goals Wrote press releases for routine use and crisis management Contributing Writer and On Camera Host , 08/2011 to Current Company Name – City , State Conducted extensive research on Entertainment and wrote several long-form pieces Networked with various industry leaders and experts to gather multiple perspectives on issues Wrote and produced compelling investigative and human interest stories about celebrities and iconic news subjects Captured and reported post-show recaps, highlighting successes and opportunities for improvement Traveled to location to write and report firsthand experience Introduced fresh and new angles on previously-reported material to update and inform readers Lead camera host for www.presspassla.com Excelled within on-call journalism positions, blending experience and passion to ensure timely and comprehensive reporting Interviewed high profile guests in the entertainment and sports industry Wrote factually correct, concise and engaging news stories within tight deadlines Researched potential news or feature stories for timely and quality distribution to public Managed competing deadlines with efficiency Completed thorough research into assigned topics Utilized exceptional writing, editing and proofreading skills to produce engaging and error-free content Followed through on beat sources, contacts and leads to gather information for stories Applied understanding of public opinion, social media and traditional media use to create engaging and attention-grabbing stories Director of Operations , 08/2003 to 08/2018 Company Name – City , State Supervised over 200 stamping and assembly employees to maximum productivity, at multiple locations Reduced project downtime and oversaw safety and various certification processes Developed and deepened relationships to form lasting and loyal partnerships Hired, coached and trained staff and monitored performance and offered mentoring to junior team members Limited financial discrepancies, reviewing and approving billing invoices and expense reports Assisted with executive decision-making and strategy planning, initiating productive relationships with management teams and serving as the key contact for various personnel issues Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements Grew the business by creatively driving sales and maintaining cost controls Drove sales by effectively managing several multi-units within the facility Built customer and employee loyalty and effectively implemented operational strategies Delegated assignments based on site plans, project needs and knowledge of individual team members Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets Boosted team productivity through contests and incentives for staff | PUBLIC-RELATIONS | 23673025@gmail.com |
PUBLIC RELATIONS DIRECTOR Summary Talented PR professional with 11 years' expertise developing and executing all aspects of public outreach campaigns to increase media exposure and support strategic marketing initiatives. Proven creative talent with demonstrated strength in media production, messaging, communications and dissemination techniques and methods. Deep understanding of media relations; accomplished track record of securing live television and on-site press coverage. Highlights Publicity and communications Vendor and client relations Media relations Integrated campaigns Project oversight Advertising Writing and editing Strategic messaging Special event coordination Email marketing Crisis communication Journalistic interviews Experience Public Relations Director , 01/2016 to Current Company Name - City , State Assistant Director of Public Relations , 01/2010 to 01/2016 Company Name - City , State Directed the college's media relations activities, including
the production and dissemination of press releases, media advisories, and
public service announcements. Enhanced relationships with media to realize increased cooperation and better press coverage. Managed editorial content, design, and distribution of the college's official e-newsletters. Conducted media training for college spokesperson and other college personnel as needed. Leveraged technical resources to design and create
e-marketing campaign deliverables for the BRCC Foundation. Transformed internal and external communication by implementing e-marketing strategies. Wrote and edited articles, web content, advertising copy,
and publications for internal and external audiences. Proactively sought favorable press coverage opportunities. Developed and managed the Institutional Advancement budget up to $350,000 for 2 consecutive years. Spearheaded the college's commencement exercises for more than 5 years. Coordinated a variety of press conferences including articulation agreements, groundbreaking ceremonies, ribbon cuttings, and special announcements. Created 15 public relations campaigns annually garnering
approximately $250k in earned media. Researched, negotiated, implemented, and tracked advertising and public relations activities. Spearheaded and executed PR campaigns for campus events and activities, and greatly increased participation. Protected the BRCC branded image by effectively managing all internal and external communications materials; revised the outdated graphics standards manual, and directed staff on proper use. Media Specialist , 02/2006 to 01/2010 Company Name - City , State Developed
news releases, media kits and collateral material. Built effective relationships with the media, including writing press releases and making phone calls to generate publicity. Oversaw content production such as advertisements, social media, and online PR. Edited and distributed press releases and pitches to local and national media outlets securing positive coverage. Developed talking points for press conferences and other events. Created content for the college's annual report. Wrote articles for the web. Gathered, edited, and wrote articles for the college printed newspaper " Good News, and wrote web articles . Secured earned media placement in local publications such as The Advocate, The Business Report, and the Healthcare Journal. Worked in collaboration with ad agency to implement annual marketing campaigns. Coordinated campus-wide photo shoots. Served as photographer for all campus events. Assisted in preparing the departmental budget. Initiated bid process for projects, prepared requisitions, and ensured vendor payment. Coordinator for Institutional Advancement , 11/2004 to 02/2006 Company Name - City , State Worked as the coordinator for 3 individual departments: public relations, institutional advancement, and external resources. Created, distributed, and analyzed student media survey to determine best use of advertising expenditures. Assisted with arranging special events on campus. Conducted focus groups with students, faculty, and staff to access effectiveness of the public relations team. Coordinated Foundation board meetings (data compilation, agenda preparation, parking arrangements, invitations/catering, etc). Wrote and edited press releases and public service announcements to promote campus events. Served on various campus committees (annual fundraising event, commencement, student recognition, etc.). Wrote and edited stories for the Daily E-News, an electronic newsletter distributed to faculty and staff daily. Served as backup-photographer for various campus events. Marketing Analyst , 09/2003 to 11/2004 Company Name - City , State Developed and managed company's first formal employee communications system to distribute company news and critical information. Wrote newsletter marketing copy and presentation materials for special projects. Edited and distributed press releases and pitches to local and national media outlets. Created tracking system for marketing; analyzed collected information and delivered a monthly presentation regarding the results. Represented the company and at various community events. Designed all printed material (brochures, pamphlets, newsletters, etc.). Assisted with the design of the company website, logo, and tagline. Maintained and updated company's mailing list. Designed media surveys for internal and external audiences. Assisted with the coordination of all company functions and events (luncheons, seminars, annual fundraiser, etc.) Producer/Associate Producer , 10/2000 to 02/2004 Company Name - City , State Booked and scheduled hundreds of guests including legislatures, business and industry CEO's, non-profit organizations, etc. Managed a production staff of 6. Wrote and edited show content, approved all copy, and handled breaking news stories. Rapidly promoted from weekend associate producer to weekend producer. Determined newsworthy items and coverage. Assigned tasks to morning reporters. Education Master of Arts : Mass Communication , May 2003 Southern University - City , State Public Relations Bachelor of Arts : Mass Communication , December 2001 Southern University - City , State Broadcast Journalism Professional Affiliations Public Relations Society of America- 2009 to present Public Relations Association of Louisiana- 2009 to present National Council for Marketing and Public Relations - 2006 to present National Association of Black Journalists- 2014 to present Awards Outstanding Professional Staff Award, 2016 Outstanding Staff Achievement Award, 2013 Skills Microsoft Office Suite: Word, Excel, Publisher, PowerPoint Constant Contact: Email marketing tool OU Campus: Web content management Meltwater News: Media tracking and distribution TVEyes: Broadcast monitoring Community Service Capital Area ReEntry Coalition: Email Marketing, Press Releases, Media Relations, 2015 Media 101 Workshop for non-profits: Served as a panelist, April 2016 Community Grant Writing Workshop: Conducted media workshop, 2016 | PUBLIC-RELATIONS | 10070224@gmail.com |
PUBLIC RELATIONS SPECIALIST Summary Dedicated Communication Specialist with extensive experience in media relations and special event planning. Areas of expertise include writing for many audiences, public policy analysis and managing multiple priorities. Highlights Superb writer and editor Trained in media relations and crisis communication Print and electronic media Deadline-driven Exceptional problem solver Compelling public speaker Exceptional writing skills Event planning SEO knowledge Microsoft Office Suite WordPress Adobe Photoshop Quark XPress InDesign Final Cut Pro Skilled multi-tasker Focused and driven Dedicated team player Positive attitudeExcellent communicator Firm grasp of Associated Press Stylebook Social media communication (ie: Facebook, Twitter, LinkedIn, Ello, Women.com, Instagram, tsu, MySpace, Google+) Accomplishments Communicated with the public, elected officials, media and employees. Ran communications and public relations efforts on hundreds of projects with minimal budgets. Developed and implemented an innovative internal communications strategy to improve employee engagement through strategic messaging. Experience Public Relations Specialist March 2012 to January 2014 Company Name - City , State Created position - took over duties from PR agency Promoted the plan to media, Health Plan members and the public Updated and monitored social media communication and website Wrote and implemented yearly Public Relations and Social Media plans Arranged sponsorships of area events, promotion and event planning Coordinated and implemented community relations programs and charitable events Tracked negative communication about the organization on websites and blogs and developed strategies for addressing it. Devised optimal communications strategies to reach target audiences. Planned and publicized events, including negotiating vendor contracts. Developed and implemented communication strategies and information programs. Communication Officer January 2005 to August 2010 Company Name - City , State Hired into newly-created position to develop PR function Communicated with the public, elected officials, media and employees Wrote and distributed all press releases, speeches, newsletters and collateral material Planned and executed press conferences Trained executive staff on media relations. Prepared and briefed officials and staff prior to media interviews. Created and maintained Facebook and Twitter presence Analyzed public policy issues Wrote letters on commissioners' behalf to governor, federal, and state agencies Developed multi-media events, later uploaded video to website Assisted with planning and executing community meetings Created and implemented yearly Communication Plan Managed crisis communications, securing [Number] media articles and editorials in support of the company. Edited and revised all marketing content to guarantee the highest quality of writing. Established effective working relationships with clients, government officials and media representatives. Wrote and edited company whitepapers, emails, newsletters and web content. Developed a brand identity, including a distinctive graphic style and tone, for all company communications. Wrote [Number] press releases and media advisories per week. Tracked negative communication about the organization on websites and blogs and developed strategies for addressing it. Devised optimal communications strategies to reach target audiences. Planned and publicized events, including negotiating vendor contracts and designing promotional materials. Marketing/Comm December 1998 to October 2004 Company Name - City , State Took over newly-created position from Public Relations agency Wrote and distributed all press releases, and responded to calls from media, including CNN and Associated Press Managed all marketing and communication for the hospital and its clinics, including design and placement of advertising, plus media and public communication Trained administrative and line staff in media relations, prepped and briefed staff members prior to media interviews Designed and wrote newsletters, brochures, direct mail pieces and other collateral materials Wrote and developed internal communication to staff, including unionized staff Coordinated the hospital's website Provided strategic and marketing advice to Senior Leadership team, board and physicians Created and executed yearly Marketing Plan, Communication Plan and departmental budget Planned and executed hospital open houses and educational events Managed Marketing/Communication staff and volunteers as needed Managed crisis communications, securing [Number] media articles and editorials in support of the company. Edited and revised all marketing content to guarantee the highest quality of writing. Managed company's formal employee communications system to distribute company news and critical information. Wrote newsletter marketing copy and presentation materials for special projects. Established effective working relationships with clients, government officials and media representatives. Wrote and edited company whitepapers, emails, newsletters and web content. Developed a brand identity, including a distinctive graphic style and tone, for all company communications. Wrote 3-10 press releases and media advisories per week. Devised optimal communications strategies to reach target audiences. Evaluated advertising and promotion programs for compatibility with public relations efforts. Edited and distributed press releases and pitches to local and national media outlets, securing positive coverage in multiple publications. Wrote and designed effective sales communications collateral. Planned and publicized events, including negotiating vendor contracts and designing promotional materials. Wrote, designed and edited newsletters, flyers, web content and CEO presentations. Managed internal communications, including production and management of print and electronic newsletters. Reporter/Editor December 1992 to May 1998 Company Name - City , State Researched and wrote news stories and editorials Copy edited other reporters' stories for grammar, spelling and accuracy Worked with Associated Press to provide them with photos and/or news stories Designed and laid out daily pages, including the editorial page Photographed various events, from news to sports and edited photos Responsible for managing the newsroom and other reporters in the editor's absence Wrote factually correct, concise and engaging news stories within tight deadlines. Gathered and verified factual information regarding stories through interviews, observation and research. Introduced fresh and new angles on previously-reported material to update and inform readers. Networked with various industry leaders and experts to gather multiple perspectives on issues. Captured visual content and edited general assignment stories for print Covered breaking news such as murder trials and fatal auto crashes. Simplified topics such as healthcare, energy, government and technology through clear, concise and compelling writing. Wrote 3-7 news stories per day for print. Reported and penned front-page breaking news stories and provided real time updates online. Education Master of Communication and Leadership : Communication and Leadership Studies , 2015 Gonzaga University - City , State , USA Expected completion: fall, 2015 Will complete Certificate in International Media summer, 2015 Built cross-cultural competence through study abroad opportunities Problem-solving skills, analytical ability and adaptability Bachelor of Science : Communication , 1992 Oregon State University - City , State , USA Bachelor of Science Degree; Communication Presentations Planned and executed multiple press conferences. Planned, wrote and created first-ever State of the County Address, a multi-media presentation for an audience of 300, as well as three subsequent addresses. Created yearly Power Point presentation which the CEO presented at Chamber of Commerce meetings. Wrote speeches for CEOs and commissioners to present at ribbon cuttings and other community events. Skills Public Relations, Media Relations, PR, Advertising, Marketing, Budget, Direct Mail, Marketing Plan, Public Policy, Community Relations, Event Planning, Adobe Photoshop, Content Management Systems, InDesign, Microsoft Office, Ms Office, Operations, Photoshop, Quark XPress, Training, Video Production | PUBLIC-RELATIONS | 28290448@gmail.com |
D R Daiana Rocha Summary Public Relations Specialist knowledgeable on planning, creating and implementing campaign strategies and media relations placement. Forward-thinking professional, offering a solid history of success in branding and social media management across Corporate and Public industries. Talented leader with excellent judgment, intuition and decision-making abilities. Recognized as a focused, hardworking and successful professional with a demonstrated history in campaign development and execution. Senior Communications expert with emphasis in Audio-Visual content creation. Ample experience developing special events and creating strategies to propel brand image. Organized in coordinating events by contacting media representatives, preparing written materials, scheduling photographers, booking locations and video/graphic design of collateral and materials. Proficient in business writing, speech writing and marketing messaging. Excellent interpersonal relations and public speaker. Skills Emmy-Award Winning Journalist 20+ Years of Experience in Communications Savvy Social Media Manager Audio - Visual Content Creator/Producer Strong Research, Writing and Editing Skills Public Spokesperson Event Coordinator Marketing Strategists for Audience Growth and Retention Tech Savvy in cutting-edge video/editing equipment and software incl., DSLAR Cameras, Adobe Premier, Adobe Photoshop and After Effects Work Experience 01/2008 - 10/2020 Public Relations Specialist Company Name | City , State Delivered information from the City;'s government office to the members of the public by preparing and presenting press releases, video stories, public service announcements, media campaigns, and social media content. Served as liaison between elected officials, city employees and residents to address future city's business goals and strategies Attend to Commission meetings and keep a close record of new and proposed government policies Assisted elected officials with the preparation of messages, briefs and create opportunities to address their constituents. Monitored and tracked data of campaigns, brand image, and social media's preferences to
adjust strategies and maximize results. Established and maintained cooperative relationships with community, business leaders,
consumers, and public interest groups to synchronize strategic business plans to address all of the
stakeholders needs. Managed editorial content, design and distribution of internal employee newsletter. Coached less experienced public relations staff members on public communications practices. Served as city spokesperson as needed. 08/2004 - 07/2005 News Anchor - Interim Executive Producer Company Name | City , State Presented local news for Univision's affiliate KUTH for the 6 p.m. and 11 p.m. newscast. Served as Interim News Executive Producer, supervising and working closely with writers, directors, managers and technical crews throughout production process. Developed news story ideas and assigned topics to teams of reporters, producers and editors. Devised and implemented strategies to create new revenue streams and cut operational costs. Worked with station's GM to define and communicate organization's strategies to meet stakeholders expectations. Set and managed production schedules according to strict deadlines. Hired and oversaw remote interstate news bureaus and production crews. Evaluated reporter stories, shaped content and helped improve overall work quality through careful review, detailed editing and constructive feedback. 03/2003 - 01/2004 Television Host/News Reporter Company Name | City , State News Anchor /Reporter for 5 pm. and 10 pm. WJAN-41 newscasts. Responsible to produce daily assigned stories, sports segments and collaborate in the production and writing of the newscasts as needed. Maintained up-to-the-minute knowledge of breaking news stories and responded to emergencies at any hour. Presented, produced and edited daily news or sports segments. Shaped narrative on key issues through effective storytelling and knowledge of public opinion. Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. Collaborated with media executives to create interesting story lines. Developed a in-depth understanding of South Florida community affairs and issues. Seek constant story leads and interview opportunities with political and social personalities. 03/1998 - 03/2003 Television Producer - Reporter Company Name | City , State Writer for national network newscasts, Noticiero Univision, Primer Impacto and Despierta America. Segment Producer for Univision Sports. Responsible for researching, writing and producing both assigned stories and original concept stories. Responsible for producing promotional 30' and 60' spots Translation of written news from English to Spanish Reporters script proofreading Supervise editors selection of sound-bites and editing concept of assigned stories. Education and Training 05/2014 J.D. : Juris Doctorate Nova Southeastern University | City , State 05/2009 Bachelor of Arts : Political Science Florida International University | City , State Minor in Criminal Justice Awards and Certifications 2017 Emmy Award for the original production of, "Embracing Autism, a Coral Gables Story." 2016 Media Relations and Law Enforcement Training by Fraternal Order of Police Florida State Lodge. 2016 Telly Award - Best Documentary 2016 Telly Award - Social Responsibility | PUBLIC-RELATIONS | 24559558@gmail.com |
PUBLIC RELATIONS INTERN Summary Team leader and developer with over five years' experience in management, sales, customer service and achieving positive outcomes as a result of integrity, hard work, and innovative thinking. Highlights of qualifications include: Professional experience serving on teams receiving regional and national recognition for excellence. Proven leadership and motivation ability through management and volunteer roles. Strong verbal and written communication skills. Experience in the organization of staff and volunteers in multiple high-paced environments. Experience Public Relations Intern Jun 2016 Company Name - City , State Develop relationships with media contacts and ensure integrity within articles. Execute media events in a timely fashion. Write weekly press releases covering weekend, sent to fans and sponsors. Develop and manage content for digital media platforms, including websites, Facebook, Twitter, Instagram, Snapchat, Google+, and YouTube. Manage crisis communications and develop talking points for internal and external audiences. Sales & Service Coordinator/Assistant Branch Manager Feb 2014 to May 2015 Company Name - City , State Individual recipient of "Pinnacle Award" for the Cincinnati Region in Quarter One 2015 - based on results of sales to goal (250%), retail quality assurance audit (operational), employee satisfaction index rating, and customer satisfaction index rating. Ensured compliance with operational policies and procedures and provided workflow direction to branch staff members. Assisted branch manager with employee interviewing, selecting, training, setting and adjusting pay rates and work hours, directing daily work, monitoring or implementing compliance measures, administering discipline, evaluating performance and recommending hiring and termination decisions. Applied selling techniques to open, develop, and close sales by creating product interest, actively cross-selling products, and actively pursuing potential customers. Addressed and resolved when possible escalated customer concerns or complaints. Guest Services Supervisor Sep 2012 to Aug 2013 Company Name - City , State Organized 30-40 staff members and volunteers during various events at all of Charlotte Motor Speedway's tracks. Answered questions for guests pertaining to the events and facilities. Handled any complaints from area assigned to help satisfy guests to ensure a positive experience. Problem solved in a positive manner to ensure guests were satisfied with their visit. Sales Manager Jun 2011 to Feb 2014 Company Name - City , State Member of Store #1252 team awarded "Store of the Year" for Best Buy Co, Inc., FY 2012 Store received multiple "Top Store of the Month" honors from 2011-2014 in Richmond, IN, Charlotte, NC, and Muncie, IN. Recommended by home store District 14 Manager and selected by Carolina District Manager and HR Manager to serve as one of two people to turn around a poor-performing store in Charlotte, NC. Outcomes in 12-month appointment: Store earned "Top Store of the Quarter" recognition for T-4 territory in March 2013 Reduced shrink significantly by keeping thorough inventory and applying and company policies and procedures. Implemented employee evaluation process to uphold policies by employees Coached and trained existing and new employees in company sales techniques, behaviors, goals and culture. Increased customer satisfaction index by applying Best Buy practices to all points of customer contact. Supported goal achievement by modeling strong salesmanship and positive behaviors, driving customer satisfaction and retention goals, and coordinating relationships with surrounding businesses, other Best Buy stores, and the local community. Sourced, interviewed and hired employees for individual business group. Continually coached and trained new employees, building confidence through role playing, weekly one-on-one consultations, and provided coaching recognition and feedback to create an open and approachable culture in the store. Managed Profit & Loss statements, opened and closed store, handled all cash and prepared bank deposits, audited cashier drawers, and created employee schedules. Analyzed store's performance indicators against team selling behaviors and goals and develop action plans to address objectives and achieve desired business results. Served as Employee Experience Committee (EEC) Chairperson for all three stores - built relationships with businesses and organizations in local area, coordinated volunteer efforts for 12 large-scale community events each year. Ensured minimum of 10 volunteers at each event to secure $1,000 donation to each 501(c)(3). Public Relations/Social Media Manager, Department of Athletics Mar 2011 to May 2016 Company Name - City , State Promote Indiana University and Indiana University East and their mission to all fans of IU East and IU East Athletics. Consistently show ability to "think on my feet" and adapt to sudden changes. Write, design and administer questionnaires and recruitment letters to students and coaches. Social media director for all of athletics, promoting sports through Twitter, Facebook, Instagram, Snapchat and iueredwolves.com. Plan and execute all visits by prospective students, competing teams, and sponsors. Organize athletes during visits to help build a connection with prospective recruits. Organize fundraising events for athletics. Serve as event manager for all athletic events, organized all event staff and logistics. Education Bachelor of Science , Business Administration August 2015 Indiana University Business Administration Professional Affiliations Member of Indiana University East Alumni Board of Directors (July 2015-Present)
Member of the Indiana University Alumni Association (August 2015-Present)
D. Michael Coyle - 2 Interests Indiana University East Assistant Coach for Men's & Women's Track & Field (Spring 2015-Present) and Cross Country (Fall 2015-Present) teams, earning USATF Level 1 Certification Completed 8-month Academy for Cultivating Talent - Center for Leadership Development, Indiana University East School of Business (August 2014-April 2015) Alumni Advisor for Students Today, Alumni Tomorrow (STAT) club (July 2015-Present) Served as Emcee for Campus Life and External Affairs events (August 2013-August 2015) Volunteered with track team at Special Olympics held at Richmond High School - interacted with athlete participants and facilitated meet events (March 2015) 4 year Social Media Coordinator for Student Activities Advisory Team (August 2011-August 2015) Community Volunteer for annual ReidRide - a fundraising program for Reid Health which generates support and donations of thousands of pairs of shoes to be distributed to school-age kids in the greater Richmond area (2012-Present) Volunteer for Richmond Parks & Recreation City Fit 5K (2012, 2014, 2015) Volunteer for United Way (May 2013) Skills c, cashier, coaching, com, content, crisis communications, customer satisfaction, directing, direction, driving, fashion, fundraising, hiring, HR, inventory, letters, logistics, director, modeling, policies, press releases, Profit, quality assurance, recruitment, retail, selling, sales, websites, workflow, articles Additional Information LEADERSHIP & COMMUNITY OUTREACH Indiana University East Assistant Coach for Men's & Women's Track & Field (Spring 2015-Present) and Cross Country (Fall 2015-Present) teams, earning USATF Level 1 Certification Completed 8-month Academy for Cultivating Talent - Center for Leadership Development, Indiana University East School of Business (August 2014-April 2015) Alumni Advisor for Students Today, Alumni Tomorrow (STAT) club (July 2015-Present) Served as Emcee for Campus Life and External Affairs events (August 2013-August 2015) Volunteered with track team at Special Olympics held at Richmond High School - interacted with athlete participants and facilitated meet events (March 2015) 4 year Social Media Coordinator for Student Activities Advisory Team (August 2011-August 2015) Community Volunteer for annual ReidRide - a fundraising program for Reid Health which generates support and donations of thousands of pairs of shoes to be distributed to school-age kids in the greater Richmond area (2012-Present) Volunteer for Richmond Parks & Recreation City Fit 5K (2012, 2014, 2015) Volunteer for United Way (May 2013) | PUBLIC-RELATIONS | 28862054@gmail.com |
PUBLIC RELATIONS CONSULTANT Summary Experienced public relations, sales and marketing professional with expertise in the technology, financial, consumer and healthcare industries. Highlights Global marketing Account management Direct marketing campaigns Public relations expert Quality leadership Multi Task Abilities Proven Sales Success Start-up background Deadline-driven Microsoft Office Suite expert Experience Public Relations Consultant June 2005 to January 2016 Company Name - City , State Managed PR programs for AccordSQA and GatherWorks. Secured inclusion of SmartScript and SmarteLoad in Dr.Dobbs and SD Times. Inside Sales Representative March 2008 to June 2008 Company Name - City , State Identified and called decision makers within targeted verticals, while educating prospects about key features and benefits of software; secured four qualified leads in first two weeks in position. Direct Sales Representative December 2007 to January 2008 Company Name - City , State Sold more than $8,800 in products in one month to more than 100 new accounts, while developing positive rapport and relationships with more than 800 new accounts in three territories. Confirmed two participants to a monthly Web training seminar. Developed campaign ideas for marketing, including initiative for promoting seminars; new sales support literature; and new product initiatives. Provided key feedback for streamlining processes for sales operations and efficiencies; mailings; and updating client contact information. Solicited key feedback from clients of interest to marketing, sales, business development. Account Manager January 2004 to May 2005 Company Name - City , State Lead PR strategy, client relations, and PR activities for AccuRev and Bowstreet. Identified and pursued new business for the agency. Increased AccuRev's budget by 150% and expanded Bowstreet's PR program to include a separate Partner PR component. Launched Bowstreet into a new vertical market, the travel and hospitality industry, positioning its new product, Syndication Factory, in the market. Secured key coverage for project work with deNovis' $22 million financing in the Wall Street Journal and VentureWire; and WiFiMed's move to Massachusetts, with front page technology business coverage in the Boston Business Journal. Marketing Communications Consultant November 2003 to December 2003 Company Name - City , State Directed public relations and marketing projects for global provider of economic research and consulting services. Leveraged industry news to secure inclusion in a Washington Post story for Global Insight's top energy economist. Program Manager January 2000 to January 2003 Company Name - City , State Managed communications programs for established and emerging companies at senior-level, boutique PR firm. Broadened and deepened relationships with local and national media and analyst communities. Wrote press releases, bylined articles, briefing documents. Determined messaging for positioning and repositioning clients. Redesigned website for ATV and created new presskit and marketing materials to complement updated image. Conducted national, consumer book launch for CenterWatch under 3-month deadline. Secured roles for ATV general partners at MIT Enterprise Forum, VentureOne, Toronto Venture Fair, IT Financing Forum. Launched several start ups including Veritas Medicine and Acurian; company financings; and launch of ATV Fund VII. Secured cover story about CEO of Acurian in top industry trade, PharmaVoice. Account Executive March 1998 to December 1999 Company Name - City , State Balanced activities for 3-6 accounts at global, technology public relations firm and worked closely with managers on strategy. Received company-wide recognition for excellence: '1 in 20' Award. Selected for Professional Development Team, New Business Team and Intern Leadership Team. Served as on-site manager at IDC and handled press inquiries for 500+ analysts. Booked 60 press attendees for IDC Directions '99 conferences in Boston and San Francisco. Orchestrated launch of start-up, carOrder.com, its position as an "e-dealer" and $100 million financing; secured coverage in Wall Street Journal. Turned potential crisis situation into opportunity for CEO to discuss company goals. Senior Advertising Sales Assistant September 1995 to March 1998 Company Name - City , State Assisted in selling advertising space for technology publications, PC Week (now eWeek) and Internet Computing. Education B.A : Spanish and Humanities , 1994 PROVIDENCE COLLEGE - City , State GPA: Cum Laude GPA: 3.5 Cum Laude, 3.5 GPA 1993 Centro de Lenguas Modernas - City , Spain Intense, semester-long study of Spanish language, culture and literature Languages Bilingual Spanish and English Interests Provided public relations strategy, consulting and support for non-profit organization, PoundHounds. Meals on Wheels Delivery Driver Skills Sales Software: Salesforce.com Public Relations Software: Bacon's Mediasource, Factiva Desktop Publishing Software: Photoshop, Illustrator, HTML | PUBLIC-RELATIONS | 14536764@gmail.com |
PUBLIC RELATIONS MANAGER Summary Interpersonal skills, public relations.... blabla Experience Public Relations Manager May 2009 to Mar 2012 Company Name - City , State Organizing events for the employees (celebrations, trainings, meetings) Promoting Internships : Internal and External communication Officer at La Poste regional Direction in Marseille, from June to December 2008 : Organizing events for the employees (celebrations, trainings, meetings) Promoting the organization development strategy among employees and contribute maintaining a good level of satisfaction at work Promote new services offered by La Poste to important clients in the region Constantly animate the intranet, through articles about the business or illustrating good practices or employees of the month Writing articles for the journal Jourpost, press releases regarding my projetcs at hand, or sales pitches aimed at heads of departments about the organization leading strategy in order for them to inform their team. Public Relations Officer May 2007 to Jul 2015 Company Name - City , State Contribute to organize the annual fair event PAPIER 2007 (find artists, catering, spot) Promote the AGAC in order to find sponsors to support the Association during the annual recurrent fair event Papier Suggest a marketing strategy plan to appeal to private as well as public donators Photography Assistant at the photo gallery at Paris Match, Hachette Filipacchi Medias, in Paris from January to May 2005: Manage the archives of photos, Analyse the new photographs to be bought or rejected, Communicate with the photographers. Promoting Kedge-Business school (previously Euromed-Marseille) in June 2004: Communicate with the future students, Organize the interviews order, Provide assistance to the jury, Manage the supply stocks for the event and, Participate in tours of the city. Project Manager for Gestion Lastchance from May to July 2007. Relevant coursework: Consumer behaviour Marketing communications Marketing management Advertising campaign management Change management Intern Communication. Regional Communication Manager Feb 2013 to Feb 2014 Company Name - City , State Develop and follow the executive communication strategy for all the Chambers Press Relations (advertising campaigns, press kits, press releases) Events (speech writing, managing service providers, Drafting both corporate and executive communication media (support the local Chambers through providing them proven tools, leaflets, posters created regionally) Define with a graphic agency the new signature of the CRMA PACA and roll it out to all of the Chambers. Education Bachelor of Science , Marketing Communications East Tennesse State University - City , State Master of Science , Communication 2008 IAE d'Aix-en-Provence - City , France Master of Science , Change management (human ressources) IAE d'Aix-en-Provence - City , France GPA: GPA: 3.7 GPA: 4.00 Bachelor of Science , Marketing 2006 Kedge Business School - City , France Cambridge Advanced Certificate of English obtained in 2001.
- Cambridge First Certificate of English in 2000.
- Scientific Baccalaureate (General Studies Certification), European (English-speaking) mention, obtained in 2003, in an international high school, in Luynes, France. Master 2 en Management de la Communication d'entreprise,
2008/2009
Diplôme d'Université Communication et Management du Changement,
IAE d'Aix-en-Provence, Puyricard, France. Bachelor of Business Administration , Spécialité Marketing Communications 2006/2007 East Tennessee State University - City , State , USA Spécialité Marketing Communications Diplôme du Programme Cesemed, Euromed Marseille Ecole de Management, Marseille, France. programme franco-américain (double diplôme) Divers Autonomie, Polyvalence Intérêts : voyages, lecture, théâtre Permis B Accomplishments Media planning. Media. Academic experiences: American Marketing Association member: AMA is one of the largest marketing organizations in the world (over 38,000 members worldwide) that enables its members to keep up with the marketing news and provide them with opportunities to meet professionals and develop their skills. http://www.marketingpower.com/my-marketingpower.php Second Life project: developed a marketing plan to launch a product in an online community. Sales demonstration: professional sales presentation of a travel bag from LANCEL. Advertising campaign project: SWOT analysis of McDonalds, Research and analyse the fast food industry current situation (who are our competitors. What differentiates us from them. Stage of industrial growth ?...), Create a survey to evaluate the current situation of our product to advertise: "Spicy Chicken burger" from McDonalds, and determine the target market segment, Define the brand positioning strategy and select the appropriate media, Establish the financial budget for the campaign choosing the best ways to promote our product efficiently, Create the ads. Languages Fluency in English and French and intermediate level in Spanish Skills Projet management, Change management, writing skills | PUBLIC-RELATIONS | 37087371@gmail.com |
DIRECTOR OF PUBLIC RELATIONS Executive Profile Centene MARCOM resources and Development, promotion and personnel across Centene Health Plans implementation of statewide initiatives and Specialty Companies for various organizations Design and Printing Oversight: Design, Community Relations Expertise, review and revise collateral materials for including outreach event management, various organizations and audiences, healthcare education programming and ensure appropriateness of content, implementation for various organizations readability and translation Represented organizations to the public Artwork Management and served as point of contact Collateral design using Adobe Suite or Developed relationships with area work with external graphic design/print businesses to support community vendors events, educational programs and fund- Budget Oversight and Compliance raisers Promotional Products Management Resourceful team member who excels Research Management at building trustful relationships with Business plan development members, colleagues, external Compose news releases, fact sheets, organizations, and key audiences letters to a variety of audiences, including Healthcare background as registered key influencers nurse with experience in SNF, assisted Social Media Planning and living, and adult day programs Implementation using Centene guidelines E-newsletter design/distribution MBA DANIEL WEBSTER COLLEGE Organizational Management Nashua, NH Core Accomplishments Member: Business Networking International (BNI), Rotary International, Chambers of Commerce and Business Associations Courses: Corporate Compliance and Ethics, Customer Relations, Basic Communication and Conflict Management Skills, Confidentiality and HIPPA Emergency Preparedness, Crisis Management, Maximize Customer Service and Initiate Quality Improvements Professional Experience 01/2003 - 01/2008 Company Name - City , State Director of Public Relations "Success Stories" about individuals benefiting from LifeShare programs ─ used in business development and posted on social media; collaborate with each LifeShare office and key partners to meet marketing needs; oversight of marketing department and conference budgets; promote exchange of information across states; prepare, coordinate, and schedule tasks and deadlines to accomplish long and short-term strategic objectives. DANIEL WEBSTER COLLEGE, Nashua, NH Director of Public Relations, 2003−2008 College spokesperson and liaison to media; ensured major publications and communications properly supported strategic efforts essential to augmenting college's competitive position and long-term strength. 01/2000 - 01/2003 Company Name - City , State Director of Communications Partnered with internal clients to implement solutions to significantly improve communication strategies and messages; planned and managed communication vehicles to promote and drive organization's priorities. 01/1996 - 01/2000 Company Name - City , State Director of Public Relations and Publications Directed and developed alumni magazine, annual report, newsletters, invitations, fund raising, marketing materials, course descriptions, and other print collateral; creatively and pro-actively sought ways to celebrate school programs and achievements of community members using all communication channels; developed successful relationships with and provided related content for external media/press. 01/1990 - 01/1997 Company Name - City , State Journalist Reported on the political and community news for four towns and two school boards; developed and wrote own stories for "Lifestyle" section; wrote more than 1,200 by-lined articles to thoroughly cover issues, events, and activities of towns; recognized by NH Press Association for writing. 01/2008 - 01/2010 Company Name - City , State Administrator PROFESSIONAL Managed and oversaw 24-hour operations; conducted program under regulatory 01/2011 - 01/2014 Company Name - City , State Registered Nurse Provided marketing solutions for B2B sales organization, including sales management, marketing, presentations, and social media. Worked with individuals from all levels of organizations in developing their brand and offering solutions to their challenges through promotional products campaigns. 2006-2008 Oversaw day-to-day operations, including staff supervision, communication with referral sources, intakes, and required documentation; health assessments, medication administration, and continuous health and wellness observations. OTHER Volunteer: American Red Cross, Easter Seals NH Education TEMPLE UNIVERSITY - City , State , US BA : Journalism BA TEMPLE UNIVERSITY Journalism Philadelphia, PA FITCHBURG STATE COLLEGE - City , State , US BS : Nursing BS FITCHBURG STATE COLLEGE Nursing Fitchburg, MA Accreditation in Public Relations MARKETING AND LIFESHARE/CENTENE, Manchester, NH Marketing, 2014 −present COMMUNICATIONS Provide communications and marketing solutions to meet annual and strategic goals. Certifications RN Registered Nurse American Red Cross 2006-2008 Affiliations Press Association for writing Presentations marketing, presentations, and social media Skills Marketing, Public Relations, Business Development, Solutions, Budgets, Exchange, Liaison, Marketing Department, Operations, B2b, B2b Sales, Including Sales, Promotional, Sales, Sales Management, Sales Organization, Securities, Clients, American Red Cross, Documentation, Health And Wellness, Red Cross, Registered Nurse, And Marketing, Budget, Business Plan, Community Relations, Conflict Management, Crisis Management, Customer Relations, Customer Service, Educational Programs, Emergency Preparedness, Fact, Fact Erp, Graphic Design, Healthcare, Hippa, Marcom, Mba, Media Planning, Networking, Printing, Product Management, Receptionist, Retail Sales, Rn | PUBLIC-RELATIONS | 12191094@gmail.com |
PUBLIC RELATIONS MANAGER Summary I am a seasoned professional with 30 years of experience in communications, public relations, event planning and media relations. I have extensive knowledge of marketing campaigns, sales, messaging, and dissemination techniques and methods. I am an award-winning writer and editor with multimedia production experience who communicates effectively with target audiences through strategic brand management and PR campaigns. Core Competencies Project management Sound judgment Deadline-driven Marketing and sales specialist Exceptional writer Proficient web management and CMS applications Decisive problem solver Team player with transportation experience Experience Public Relations Manager , 06/1998 to 10/2012 Company Name - City , State Lead communications professional for nation's fifth largest truckload carrier, with 10,000 employees and $1.5B revenue. Researched, planned, implemented and tracked public relations, communications and marketing activities. Expanded company recognition in the national press in support various departments, including sales and marketing. Cultivated positive relationships with the community and area media outlets through public relations initiatives. Organized executive public appearances, lectures and exhibits to increase awareness of U.S. Xpress as a leader in the transportation industry and as a leading business in Chattanooga. Planned and organized corporate media and other special events. Managed all media, press and public relations issues. Developed corporate communications strategies and programs, including company's crisis communications plan. Coached client representatives on effective communication with the public and employees. Worked with management to identify trends and developments that might influence PR decisions and strategies. Acted as communications liaison for internal teams at the company. Designed web and other content, including monthly newsletters, magazines and promotional calendars. Served as webmaster for usxpress.com Conferred with production, graphic design and webdesign personnel to coordinate production of corporate communications materials. Managed the editorial content, design and distribution of the company e-blasts and video magazines. Estimated project costs and monitored budgets. Contributed to relevant blogs, conferences and events both offline and online to increase brand awareness and led initiatives on company Facebook page. Planned and negotiated media buys, including TV, radio, print and digital. Designed and created marketing collateral for sales meetings, trade shows and company executives. Managed both inbound and outbound marketing campaigns to generate new business and to support partner and sales teams. Managed the inhouse advertising program consisting of print and media collateral pieces. Established production schedules and communicated project status to stakeholders. Presented on current promotions to the public at events and tradeshows. Sports/Feature Writer & Project Development Specialist , 11/1985 to 06/1998 Company Name - City , State Earned PRSA Lookout Chapter award for Best Overall Public Relations Campaign in 2001. Sports & Feature Writer Offered daily coverage of sports and special events for the Chattanooga Free Press, the city's largest newspaper at time of my tenure. Provided coverage of the following major events: Both 1991 and 1992 World Series, the 1991 NCAA football national championship victory by Georgia Tech in the Citrus Bowl, the 1992 college basketball Final Four and the 1993 Presidential Inauguration. Interviewed the following major sports figures: Arthur Ashe, Joe Namath, Terry Bradshaw, Bobby Orr, Chris Evert, John McEnroe, Boris Becker and Bob Costas. Recognized by the Tennessee Sports Writer's Association as one of the state's best writers covering high school sports, winning awards in 1988, 1992 and 1995. Coordinated production of 48-page souvenir programs for Southern Tennis Association Championships in 1991 and 1992. Project Development Specialist Responsible for taking a prototype interactive phone service and customizing the computer program to fit the audio. information and marketing needs of the Chattanooga Free Press and Chattanooga Times. Designer and developer of the Infoline phone service, which received an average of 50,000 calls per week during my tenure. Infoline, featuring audio updates on the latest news, sports and lottery results, entertainment updates, daily horoscopes and a host of other information choices, became a vital new resource for Chattanoogans, who made more than six million calls to the service in its first three-plus years. Coordinating producer for all inhouse recording on Infoline. These duties include the following: Both write of all locally-generated Infoline scripts; narrator for over 90 percent of these scripts, ranging from short commercials to major presentations on health and legal issues; liaison to editorial staffs of Free Press and Times in designing public opinion polls and other special features. Education Bachelor of Science : Mass Communications Speech , 1 1984 St. Cloud State University - City , State , United States GPA: GPA: 3.07 GPA: 3.2 Mass Communications Speech GPA: 3.07 GPA: 3.2 Skills advertising, audio, budgets, com, conferences, content, corporate
communications, corporate communications, crisis communications, client, designing, editorial, special events, features, graphic design, legal, marketing, marketing collateral, materials, meetings, newsletters, newspaper, developer, page, personnel, presentations, Press, PR, producer, Public Relations, Xpress, radio, recording, sales, scripts, phone, TV, trade shows, transportation, video, webmaster, Writer Additional Information Award Highlights With U.S. Xpress Earned 2000 Aegis Award for outstanding documentary presentation for Driven To Success, a video which covered the history of U.S. Xpress from 1986 to 1999. Earned PRSA Lookout Chapter award for Best Business-To-Business Marketing Communications in 2003. Earned Achievement In Advertising Award from Critics Board of Traffic World magazine in 2008. Earned PRSA Lookout Chapter award for Crisis Communications in 2002. | PUBLIC-RELATIONS | 12920612@gmail.com |
INDEPENDENT PUBLIC RELATIONS CONSULTANT Executive Profile Accomplished professional with demonstrated ability to deliver strategic internal and external communications. Experienced in hospitality industry. Highly-skilled in event creation, oversight and management, as well as all aspects of media relations. Skill Highlights Exceptional leadership/communication skills Creative pitching Promotional campaigns Experienced spokesperson Event management International Relations Project management Market research and analysis Copywriting and copyediting Customer-oriented Deadline-driven MS Office, Social Media platforms, basic HTML through Dreamweaver Core Accomplishments Public Relations and Event Management: Initiated re-branding and imaging campaign which resulted in 10%-20% increased visitation per year. Created and managed private and public events for parties, corporate break-outs, weddings, family days and visiting VIP's. Initiated a public relations capital campaign for a non-profit on a tight budget, raising over $20 million in pledges and support. Garnered first national and international coverage for 40+ year old institution, and maintained visibility with more than 40 features and spotlight listings each year. Spearheaded new social media programs which increased program sales 25% within the first year. Collaborated with local organizations to increase exposure for Palm Beach County to key travel and tour groups Represented clients on Culture Key initiative to drive tourism post-9/11 resulting in 10% increased visitation and hotel stays Collaborated on behalf of clients on tourism initiatives through the Palm Beach County CVB resulting in record-breaking stays and visitation for three fiscal years. Coordinated major press events for Jet Aviation terminal opening and Keys to the City with less than three weeks' notice, resulting in more than 20 features and national exposure. Researched story ideas and created national pitch, resulting in international coverage in more than 15 countries. Professional Experience Company Name January 2009 to Current Independent Public Relations Consultant City , State Provide full public relations services for nearly 20 for and non-for-profit businesses and organizations through the quad-county area. Services include: Identifying customer needs through market research and analysis. Defining project and company vision, strategies and tactics. Research and tracking advertising and public relations activities. Evaluating and managing new strategic business opportunities. Expanding product and company recognition in the national and local press to support the sales and marketing teams. Creating and managing special events to draw customers and media attention. Establishing and maintaining cooperative relationships with representatives of community, consumer, employee and public interest groups. Organizing public appearances, lectures, contests and exhibits to increase product awareness. Designing web and other content, including monthly newsletters and promotional calendars. Developing and implemented 5-10 public relations business plans each year. Working with management to identify trends and developments that might influence PR decisions and strategies. Establishing long-range objectives and developed innovative strategies to help achieve them. Cultivating positive relationships with the community through public relations campaigns. Generating programming capital for the agency by planning and coordinating fundraisers, writing grant proposals and securing volunteer investments. Managing all media, press and public relations issues. Coaching less experienced public relations staff members on media relations practices. Company Name Current Director of Marketing, PR and Special Events City , State Managed online and print advertising budgets up to $100,000. Identified customer needs through market research and analysis. Oversaw and assisted in developing two new websites and all social media strategies. Oversaw and managed all private and public events, coordinating with catering and entertainment. Served as organization spokesperson for media and the community. Organized, planned and implemented press conferences for new openings, groundbreaking, capital campaign and scientific breakthroughs. Designed, drafted and distributed public information materials and quarterly newsletters and e-blasts. Implemented creative, press-worthy events for the public and increased exposure, resulting in more than 40 feature hits across all media outlets per year, and increased visitation each year. Researched, negotiated, implemented and tracked advertising and public relations activities. Represented the Museum on all tourism and hospitality committees including the Palm Beach County Attractions Association, CVB, Tourist Development Council, Florida's Governors Conference on Tourism, VisitFlorida and Palm Beach County Cultural Council, resulting in regular coverage from national and international travel writers. Trained all employees on VIP and media etiquette. Coordinated all VIP, celebrity and donor visits. Pitched location shoots to visiting and local film industry to garner increased exposure. Implemented marketing and public relations initiatives to drive attendance, resulting in an increased operations budget from $500k to more than $2 million within ten years. Education Palm Beach Atlantic University 1999 Bachelor of Science : Organizational Management Organizational Management West Marketing, Public Relations and Journalism coursework
Graduate level courses completed in International Business Management
Buena Vista Hospitality management training City , State , USA Languages Conversational Spanish, elementary Mandarin Affiliations Palm Beach County Attractions Association, Past President and Treasurer (1999-present) Palm Beach County CVB, Marketing and PR Sub-Committees Chair (4 years) Palm Beach County Cultural Council, Marketing/PR Committee Representative (1999-present) Palm Beach Film Society, Vice President (2002-present) Skills MS Office, Dreamweaver, advertising, social media platforms, wesbsites Conversational Spanish and elementary Mandarin | PUBLIC-RELATIONS | 14009087@gmail.com |
PUBLIC RELATIONS MANAGER Summary PR/Media Relations professional skilled at delivering sharply focused, high-impact for corporate, government, and not-for-profit organizations that generate measurable results. Strategic thinker who understands big-picture business goals, develops program strategies/tactics, and exceeds expectations. Highlights Brand Positioning Messaging Strategy Writing & Editing Media Outreach Project Management Crisis Management Executive Coaching Event Planning/Execution New Product Launches Experience 01/2003 to 01/2014 PUBLIC RELATIONS MANAGER Company Name - City , State Create/implement plans to promote IREM and its credentials, product/service offerings, thought leadership initiatives and events via ongoing publicity news flow and media relations outreach. Secure /promote speaking engagements for IREM leaders at high-profile industry events. Develop publicity/public relations tools and resources for chapter, regional and national leaders; provide training on use. Coordinate annual leadership communications training focused on formal and informal interaction with media and other target audiences. Support leadership outreach program to those positioned to purchase (or influence purchase of) IREM products /services. Contribute to branding strategy as a resource to the Marketing Department. Provide timely, engaging, newsworthy content for IREM social media platforms. Develop/administer budgets for PR and related programs with focus on cost control. Some Key Achievements: Cultivated long-term relationships with local/regional/national press contacts by proactively stimulating and responding to requests for editorial input. Received many unsolicited compliments from media about quality and speed of service. Achieved double-digit, year-over-year increases in media coverage as measured by audience reach, volume of placements, and number of media outlets. Developed/ implemented program to identify and train IREM spokesperson experts to respond to media and other inquiries. Orchestrated /participated in annual Leadership Media Tours to New York for organization's top executives, with one-on-one meetings arranged with prominent media outlets, including the Wall Street Journal. Prepared background information, talking points, story ideas and other materials to help ensure positive meeting outcomes. Prepared compelling submissions positioning IREM leaders to win leading industry awards. Led committee of industry leaders and senior staff that developed and launched a major program to grow more enrollments in IREM education programs, more practitioners pursing/ obtaining IREM certification and membership, and more college/university students interested IREM and a real estate management career. Now institutionalized across 93 US and international IREM chapters, the program has generated, and continues to yield, excellent results. Successfully managed crisis communications for incidents including dismissal of a high-level staff member and murder of an association member. Sharon V. Peters Page Two) Some Key Achievements (cont'd): Managed multiple, concurrent projects on a daily basis, completing them on time and on budget. Worked across departments and member groups in ways that promoted collaboration. Mentored less-experienced employees on issues related to PR and media relations. 01/1988 to 01/2003 SENIOR VICE PRESIDENT Company Name - City , State A 50-plus-year-old international public relations firm. following successive promotions from Account Executive) Some Key Responsibilities: Serve on leadership team responsible for office growth strategy, employee policies, etc. Help to sell new business, including proposal development and formal presentations. Manage all aspects of accounts assigned to lead, interfacing with executive leaders and PR staff to develop program goals, strategies, tactics, budgets, timelines and measurement parameters. Help manage and mentor junior staff Some Key Achievements: Built strong relationships with diverse client base that included corporations, government bodies and association/not-for-profit organizations, e.g. Whirlpool, Coca-Cola, Coopers & Lybrand [now PwC], Jamaica Tourist Board, Comcast, Madison Gas and Electric Company, National Roofing Contractors Association. Key clients had longevity of between eight and 13 years, e.g. Whirlpool, Defense Research Institute (defense trial lawyers), Madison Gas and Electric and Jamaica Tourist Board. Orchestrated high-impact media relations results for all client programs in which media outreach was a component. Conceived and directed numerous major, successful events to promote various client programs, including many held at high-profile venues in New York and Chicago. Education BA SYRACUSE UNIVERSITY - City , State GPA: with Honors with Honors Interests Recognized for excellence in corporate communications by:
*Financial World Magazine
*National Association of Investment Clubs
*International Association of Business Communicators Affiliations National Association of Real Estate Editors, Associate Member (formally recognized for meeting contributions)
*Association Forumof Chicagoland
COMMUNITY SERVICE:
*Animal welfare: Member of the Development Board, Pets Are Worth Saving (PAWS) (2005-Present) Additional Information AWARDS: Recognized for excellence in corporate communications by: Financial World Magazine National Association of Investment Clubs International Association of Business Communicators Skills branding, budgets, budget, content, cost control, crisis communications, Crisis Management, client, clients, editorial, Editing, Event Planning, Executive Coaching, focus, government, Leadership, Marketing, materials, Media Relations, meetings, mentor, Messaging, Excel, MS Office, office, Outlook, PowerPoint, win, Word, policies, Positioning, presentations, press, PR, profit, Project Management, proposal development, Public Relations, speaking, publicity, quality, real estate, Research, Roofing, social media platforms, Strategy, Strategic | PUBLIC-RELATIONS | 91197243@gmail.com |
PUBLIC RELATIONS ACCOUNT COORDINATOR Summary Public relations professional possessing excellent project management, leadership and event planning skills with a strong background in brand building public relations. Highlights Relationship building expert Deadline-driven Exceptional writer Exceptional multi-tasker Proficient in Adobe Creative Suite Organized and efficient WordPress Proficient in Adobe Creative Suite Experience Public Relations Account Coordinator Jan 2015 to Current Company Name - City , State Create brand pitch letters and press releases for distribution Solidified top tier placement for brands such as FOX & Friends, USA Today, Yahoo!, AOL and Daily Finance Social media brand manager Casting manager fulfilling multiple media requests such as ABC Nightline Production manager for multiple video projects and events Organize and maintain all press hits Identified brand needs through market research and analysis. Create lists for distribution via Vocus and Cision Account Coordinator Mar 2012 to Jan 2015 Company Name - City , State Organized production of North American Hairstyling Awards, a red carpet event with Giuliana and Bill Rancic, and charged with assisting in all aspects of event planning for major, high-profile promotional events. Provide account management services on a range of beauty-oriented accounts including ECRY NY, PIXI Beauty, NY Streets, Beauty Collection, Beauty Addicts, and Cosmoprof North America. Solidify top-tier online placements for clients, and develop media lists and press kits. Draft pitch letters and organize editorial calendars, coordinate mailings, and send products and press information to publications. Entrusted with management of clients' social media accounts. Public Relations Intern Oct 2010 to May 2011 Company Name - City , State Charged with building press books for clients' media hits, and with creating event press releases for use in driving additional traffic to client sites and businesses. Oversaw three-part red carpet event with Nicky Hilton when she hosted at Chateau Nightclub, and created detailed write-up of event for client's blog. Managed social media accounts via Hootsuite that better leveraged client services. Education Bachelor of Arts , Communication and Journalism 2014 University of Nevada - City , State Marketing, Public Relations and Journalism coursework Skills Account Management Proficient in Vocus and Cision Administrative Experience Familiar with using TVEyes | PUBLIC-RELATIONS | 12545844@gmail.com |
PUBLIC RELATIONS SPECIALIST https://chelseapensapiece.wordpress.com/ Professional Summary Highly ambitious communications professional, excellent at juggling multiple tasks and working under pressure. Broad experience across military, healthcare, and engineering industries. Skills Media Relations Media Communications Digital Marketing Research Strategic Planning Social media Social Media Analysis Content Management Systems Strong verbal communication Project management Work History Public Relations Specialist , 03/2017
to Current Company Name – City ,
State Author news releases, pitches, blogs, CEO letters, articles and commentaries for various platforms to include trade publications, statistical reports, online blogs and other forms of external media Provides staff assistance in carrying out information and strategic marketing programs of NCCPA Prepare and draft press releases biannually for more than 50 recipients of the Certificate of Added Credentials Script, host and record quarterly podcasts on topics related to certification, health philanthropy, exam development Research emerging trends and topics in healthcare for fact sheets and news pitches to healthcare journalists Attend healthcare conferences to promote the value of the certification process Social media contributor Create monthly staff newsletter Public Affairs Specialist , 12/2010
to Current Company Name – City ,
State Prepares and distributes written and visual information for external and internal audiences Author regular mission-related stories for base publications and public websites; several articles re-released to wider audiences on Air Force Reserve Command platforms to include social media sites. Maximize the base's public website usage by linking traffic with social media stories and posts created on the wing's Facebook page. Copy-edit and design layouts for base publications . Provide public affairs support during media events: Coordinated transport to Puerto Rico for NBC national news team and Fox News national news team during Hurricane Maria Recovery operations Streamline personnel tracking system to enhance inclusiveness and base morale. Photographs retirements, promotions and other major events for base's digital publication. Public Affairs Specialist , 08/2014
to 03/2017 Company Name – City ,
State Subject matter expert on digital information distribution systems: Updated and managed the public website via the USACE AFPIMS system Designed website for CSS Georgia recovery effort which became a favorite among public audiences, bringing high-traffic to the website Created congressional webpages, eliminating need to carry bulky discs to congressional visits Searched, created, & dispatched the news clips daily - on average two hours sooner than expectation. Ensured all content produced by Corporate Communications Office gets exposure in other DoD channels: DVIDS, Army CORE, Public Works Digest & more Managed district's Intranet site and turned it into a quick and convenient source of information for the workforce Invested weeks into overhauling a new interface that hosts the most relevant info, increased visual appeal and is more user friendly Established and executed an updating protocol that ensures the Intranet is a timely source of information with relevant updates Reorganized the site making nearly all of the content available within two clicks, directed and managed the design of new icons, reduced scrolling, trimmed clutter, and archived dated information. Authored articles and blog posts that included rainfall updates, employee recognition, civil works projects, deployments & STEM outreach Assumed social media management duties in absence of primary manager Connected social media to the public website by installing a plug-in that enabled Facebook and Twitter feeds to display on home page Interviewed subject matter experts, drafts and publishes feature stories for external and internal audiences Mastered the interview process to include research and preparation, putting the subject at ease, knowing the right questions and being conscious of other people's time Adopted new communication techniques and applies them creatively to dynamic & evolving environments. Instrumental in successful execution of the District's change of command Created, arranged & managed Change of Command information webpage Updated photo boards in the commander's gallery and functioned as an usher for commander & dignitaries Made professional development & self-improvement a priority Job Related Training Leadership Development Program, Level 1 (USACE, Savannah District, Savannah, Georgia) Scheduled completion: June 2016 CES Action Officer Development Course (USACE, Savannah District, Savannah, Georgia) Completed: March 2016 Airman Leadership School Distance Learning (Georgia Air National Guard, Savannah, Georgia) Completed: March 2016 CES Basic Course, Phase I (USACE, Savannah District, Savannah, Georgia) Completed: October 2015 CES Foundational Course (USACE, Savannah District, Savannah, Georgia) Completed: May 2015 Basic Public Affairs Specialist Course- Honor Graduate (Defense Information School, Ft. Meade, MD) Graduated: May 2011 News University courses: “Writing for clarity”, “The Art of the Interview”, “Making Writing Clean &Precise”, “Reporting with video” and other topics (USACE, Savannah District, Savannah, Georgia) Completed: August 2015 Education Bachelor's : Journalism, Public Relations ,
2008 Georgia State University - City Minor in Marketing Certificate : Basic Public Affairs Specialist Course ,
2011 Defense Information School - City Associate's Degree : Mass Communications ,
2017 Community College of the Air Force - City Affiliations Public Relations Society of America, 2018 Software Competencies Strong proficiency in Microsoft Office 2013 and Adobe Creative Cloud Suite (CS6 2014) Publications Physician's Practice (monthly) KevinMD (January 2018) MedPage (April 2018) The Corps Environment (July 2015) Public Works Digest (July/August/Sept 2015) Foreign Affairs Magazine (October 2015) The Frontline newspaper (July and August 2015) | PUBLIC-RELATIONS | 31292364@gmail.com |
PUBLIC RELATIONS MANAGER Summary [Job Title] bringing expertise in listed equity and index options as well as extensive experience with regulatory inquiries and examinations, retail and professional trading practices and back-office functions. Diligent and driven [Job Title] who has achieved success in a variety of roles with increasing levels of responsibility. An effective communicator and team-builder with strong analytical, management and organizational skills. [Job Title] equipped with the excellent negotiation skills, market insight and business acumen necessary to guide struggling and newly-formed companies to financial success. Business Development Manager versed in building strategic partnerships through persuasion, negotiation and personal presence. Business development professional successful at acquiring, expanding and managing key corporate accounts. [Job Title] who consistently exceeds company objectives to secure client satisfaction and loyalty. Highlights Energetic work attitude Goal-oriented Bilingual in [languages] Excellent time management skills Inspiring team leader Excellent sales techniques Fortune 500 partner experience Cold calling Prospecting and cold calling Strategic account development Strong interpersonal skills Relationship selling Customer-oriented Energetic People-oriented Fluent in Spanish Excellent communication skills Reliable Financial analysis Detail-oriented Analytical Strategic positioning Financial reporting Critical thinking Conflict resolution Strong organizational skills Active listening skills Accomplishments Increased revenue 312% in 2011 . Increased revenue 136 % in 2012 . Awarded “ Emergent Talent Program ” for showing extraordinary leadership skills. Customer Relations: Earned highest marks for customer satisfaction, company-wide. Workflow Planning: Implemented new work process flow which increased department productivity. Process Improvement Created new departmental procedures manual. Assessed organizational training needs. Launched aggressive growth plans that helped increase customer base from [Number] to [Number] customers. Experience Company Name September 2015 to May 2016 Public Relations Manager City , State Organized the company into a formal structure, defined roles and responsibilities for each position, planned the growth of the company in the coming years, and introduced the concept of Leassy as an extended enterprise. Analyzed data to define characteristics of potential customers and future strategic allies to ensure the effectiveness of the marketing campaigns and corporate approach. Worked closely with the founders to identify geographical areas to launch, testing different cities and controlled markets. Assisted to several events and coordinated meetings with investors and clubs' representatives to pitch and promote the idea, gaining recognition from potential users and prospective investors. Company Name August 2013 to April 2015 Special Projects Manager City , State Worked with the services manager to design and implement a project to increase acquisition of specialized tools, and technical training to repair technicians. Three months post implementation customers complaints related to general repairs and time of response were reduced by 50%. Synchronized the different teams of the company to work towards shared goals with General Motors Venezolana, classifying the car dealership as one of the top tier in Venezuela and becoming a member of the exclusive "Club del Presidente de GM". Worked as communications liaison between the company's individual contributors and senior leadership. Utilized voice of the workforce to boost engagement and satisfaction levels amongst the employees. Spearheaded the planning, design and execution of a new quick oil and filter change shop, looking to increase the sales capacity by 30% to cover an important- size unattended market on the central part of the city. Company Name February 2011 to July 2013 Relationship Manager Assistant City Performed processes of Know Your Client (KYC) and Anti Money Laundering (AML), complying with the regulators and the corporation's policies, and achieving zero expired customer files. Maximized the value of Citibank as Correspondent Bank by calling the clients on a frequent base to identify new opportunity of business, monitor their transactional activity, and evaluate the usage/efficiency of credit facilities. Worked along the senior management team to add new public and private institutions as clients after performing a thorough research of the market and defining the wanted key players. Decreased customer complaints related to time of response and quality of the customer service by 50% in the second quarter of 2011 and by a 100% by the end of that year through attentive relationship management. Developed and enhanced more than 70 client relationships, increasing revenues of the division from $ 1.7 Million to $ 7.2 Million in less than two years by cross-selling Citi's full range of products and services. Education BABSON COLLEGE, F.W. OLIN GRADUATE SCHOOL OF BUSINESS May 2016 Master of Business Administration City , State UNIVERSIDAD METROPOLITANA October 2010 Bachelor of Science : Business Administration Management City , Venezuela Business Administration Management Financial Engineering Certificate Languages Spanish, English Skills approach, C, concept, Credit, Client, clients, customer service, English, senior management, Financial, Leadership, marketing, market, meetings, Money, enterprise, oil, policies, processes, quality, quick, relationship management, repairs, research, Selling, sales, Spanish, strategic, technical training | PUBLIC-RELATIONS | 11902276@gmail.com |
PUBLIC RELATIONS MANAGER Highlights Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Adobe Photoshop, Adobe Illustrator, WordPress, Salesforce, MailChimp and Basecamp. Experience 08/2014 to Current Public Relations Manager Brother Grand is a California based duo that blends psychedelic-folk rock with a twist of film-score soul. Manage media relations with local and national press, create press releases, invite and host press to events. Create marketing materials, such as press one-sheet, social network flyers and monthly newsletter. Run national tour campaign; includes booking, social network promotion and media outreach. Team Giselle. 10/2010 to Current Marketing Director Team Giselle consists of a large group of Giselle Ayala's friends who have banded together to help in her battle with cancer. The team raises funds through a variety of events all put together by volunteers. Create and execute marketing plan for annual series of fundraising events (cancer benefits). Manage marketing sites, such as Resident Advisor, Nitevibe, SF Gate, SF Station, Facebook, GoFundMe.com, 32auctions.com, etc. Project lead for fundraising events - run weekly meetings, manage staff, serve as onsite coordinator, and drive all projects to completion. Develop talent lineup (bands and DJs), manage all sound logistics, and work with venue management. Creative and content management - work with designers to create event specific flyers (print and digital) and t-shirts, as well as develop copy for promotional items (websites, flyers, etc.). Manage street team, work with local radio and TV stations for on-air promos. Developed monthly newsletter to communicate monetary goals, health/treatment status and upcoming events, as well as healthy (vegan) recipes for Team Giselle community. 02/2008 to Current Public Relations & Marketing Manager Company Name - City , State Bay Area native with over 7 years' experience in public relations and marketing, specializing in B2B technology, specifically video/television advertising. Experience with company rebrands, website overhauls, international expansion campaigns, and crisis communication. BlackArrow provides advertising and data solutions for next generation TV. The marketing team handles all public relations, corporate, partner, and product marketing, reporting directly to CEO. Notable projects include company rebrand, website overhaul and international expansion campaign. Actively engage, cultivate and maintain global media relationships, manage speakerships, webinars and thought leadership pieces. Create press releases and supporting documents, receive necessary approvals from key stakeholders, round up press for briefings and push release on the wire and social networks. Create and execute annual marketing plan, including crafting of high level messaging and managing the marketing budget. Research, plan and execute all corporate events - trade shows, conferences, and internal events. Specifically, two major conferences with 12k+ in attendance; national and international. Create demo material, show messaging, and briefs for internal teams and press. Work with technology partners to develop joint marketing materials, such as press releases, data sheets, event sponsorships, and speaking opportunities. Manage corporate website, blog, and social network sites - write copy for sites, create graphics, and maintain website with up to date material such as events, news and product releases. Curate and distribute daily news from industry briefs to internal governance team, PR firm and social network sites. Manage creative agencies, PR firms and bi-coastal executive assistants. Brother Grand. Education 2012 De Anza College, Marketing Management Certificate 2005 Associates : Art San Jose City College Art Interests Running, hiking, yoga, playing guitar, singing (in the shower), collecting records, dancing and reading. Additional Information HONORS & AWARDS Leading Lights Finalist - Company of the Year", Light Reading, November 2012 OnMedia Top 100 Private Companies", AlwaysOn Media, February 2013 Best in Class - Advertising Website", Interactive Media Council, August 2013 100 Companies that Matter Most in Online Video", Streaming Media, October 2014 INTERESTS Running, hiking, yoga, playing guitar, singing (in the shower), collecting records, dancing and reading. Skills Adobe Illustrator, Adobe Photoshop, advertising, B2B, benefits, budget, bi, cancer, com, conferences, content management, film, fundraising, funds, graphics, leadership, logistics, managing, marketing plan, marketing, Marketing Management, marketing materials, media relations, meetings, messaging, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, network, networks, newsletter, next, press, press releases, PR, product marketing, Project lead, promotion, public relations, speaking, radio, reporting, Research, sound, TV, television, trade shows, video, website, websites | PUBLIC-RELATIONS | 18436190@gmail.com |
PUBLIC RELATIONS OFFICER Summary Public Relations knowledgeable about planning, creating and implementing campaign strategies and media relations placement. Together with Public Relations team, we specialize in developing and implementing strategic communication programs of the company. My backgrounds are in journalism. However I also have expertise in the field of Public Relations. With that knowledge, I know what journalists need to, especially in terms of what they need to make your brand get included in their media. Of course, the company was able to get a good brand image and ultimately can increase sales Highlights Public Relations Strategy Marketing Communications Media Relations Relationship building expert Project management Persuasive negotiator Organized and efficient Accomplishments Initiated a Public Relations campaign for non-profit on a tight budget. Initiated groundbreaking Public Relations campaign, for the company, which is more effective, compared with previous efforts. Experience Public Relations Officer October 2014 to Current Company Name - City Increase and strengthen the company brand images as a leading herbal pharmacy company in Indonesia and worldwide, also as a company that provide a good quality herbal and medicine products to help people living a better life. Defined project and company vision, strategies and tactics. Researched, negotiated, implemented and tracked public relations activities. Enhance company recognition in the national press to support the sales and marketing teams. Planned and organized corporate media and other special events. Developed and implemented public relations business plans each year. Worked with management to identify trends and developments that might influence PR decisions and strategies. Managed the editorial content, design and distribution of the internal company newsletter. Managed all media, press and public relations issues. Estimated project costs and monitored budgets. Developed corporate communications strategies and programs, including project timelines. Projects: SOHO #BetterU Health education program organized by a pharmateutical company, SOHO Global Health. As per its name, SOHO #BetterU has a vision to support a better public health. SOHO #BetterU alligns with SOHO Global Health commitment as a pharmaceutical company thus focus on health education. May 27, 2015 Early Investments, for the Sake of Better Elderly Days Commemorating National Elderly Day March 5, 2015 Be Aware of the Danger of Deafness due to Mid-Ear Inflammation Commemorating the International Ear Care Day Support CSR (Corporate Social Responsibility) Programs Socializing the Reading Culture to the Community Official Announcement of the Reading Corner at the Himmata Foundation Layover House For this time activity, SOHO Global Health synergizes with other stakeholders i.e. BPP PERHUMAS (Indonesian Association of Community Public Relations), Eduguide, as well as OTP (On That Point) Institute Events in Gunung Sahari, in Medan, in Pulo Gadung. Public Relations May 2013 to September 2014 Company Name - City Fullfill all the clients need, how to emphasize their brand image, events, etc. Identified customer needs through market research and analysis. Defined project and company vision, strategies and tactics. Researched, negotiated, implemented and tracked client's advertising and public relations activities. Expanded product and company recognition in the national press to support client's sales and marketing teams. Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups. Coached client representatives on effective communication with the public and employees. Managed all media, press and public relations issues. Conferred with production, graphic design and web-design personnel to coordinate production of corporate communications materials. Coordinated special events (for example : launching products), monthly, quarterly marketing and community events. News Reporter May 2009 to May 2013 Company Name - City My specific duty are to cover the news from the President of Indonesia, in other words i was an Indonesian Politic and Presidential Journalist. Presented local news and feature reports in national news programs. Wrote factually correct, concise and engaging news stories within tight deadlines. Gathered and verified factual information regarding stories through interviews, observation and research. Introduced fresh and new angles on previously-reported material to update and inform readers. Reported and penned front-page breaking news stories and provided real time updates online. Traveled to location to write reviews from firsthand experience. Education Bachelor's : Broadcast Journalism , 2013 Kwik Kian Gie School of Business - City , State , Indonesia 2004 - 2013 Kwik Kian Gie School of Business, Bachelor's Degree (major: Broadcast Journalism) Select One : Social Science , 2004 SMUK 7 BPK Penabur Senior High School - City , State , Indonesia 2001 - 2004 SMUK 7 BPK Penabur Senior High School, (major: in Social Science) Skills •Script Writing •News Reporting •Video Shooting •Video Editing •Video Productions | PUBLIC-RELATIONS | 23771896@gmail.com |
PUBLIC RELATIONS MARKETING MANAGER Summary Driven Public Relations/Marketing/Media expert bringing extensive knowledge of media production, messaging, communications and dissemination techniques and methods. Excellent oral and written communication skills with demonstrated success in developing impactful strategic media, marketing and public relations plans. Superb writer and editor who communicates effectively with target audiences through strategic brand management and PR campaigns. Public Relations Specialist with 20+years in marketing and PR. Poised and competent team builder and natural leader who thrives in fast-paced corporate environments. Highlights Promotional campaigns Relationship building expert Project management Copywriting and copyediting Deadline-driven Exceptional writer Sponsorships Exceptional multi-tasker Decisive problem solver Persuasive negotiator Organized and efficient Motivated team player Account management Direct marketing campaigns Excellent written and verbal communicator Start-up background Microsoft Office Suite expert Enthusiastic team player Self-directed Media relations Accomplishments Hired, trained and managed a team of [Number] successful product managers.Launched aggressive growth plans that helped increase customer base from [Number] to [Number] customers.Initiated groundbreaking PR campaign for a television company, which secured [Number]% additional public interest compared against earlier efforts.Initiated a public relations campaign for a non-profit on a tight budget, raising over $[Amount].Nominated [Company Name] products for awards and successfully captured [Number] major industry awards.Led [Company Name] to receive the [Award Name] Award in [Year]. Experience 07/2009 to 08/2011 Public Relations Marketing Manager Company Name - City , State Develop and implement communications strategies. Work daily with a broad range of press outlets covering television, music, business, marketing, politics, entertainment, digital media and advertising Draft and edit press releases and by-line articles to high standard consistent with company messaging and editorial guidelines. Develop plan and execute social media activity Create electronic press kit and manage all aspects of press kit Develop and implement consumer promotional campaigns. Includes establishing and managing all vendor relationships. Manage relationships with a variety of media including tech, business, local, and vertical and across media types including blogs, online, print and broadcast. Manage and attend media related events. Develop and maintain good working relationships with the media including local and national newspapers, trade magazines, radio, and television. Develop and supervise media training. Compose key message points for executive and talent interviews, and create internal and external communication/messaging. Provide counsel to executives on messaging and media relations. Work with management and administrative staff to support the writing and development of strategic communication pieces for the company. Defined project and company vision, strategies and tactics.Researched, negotiated, implemented and tracked advertising and public relations activities.Evaluated and managed new strategic business opportunities.Expanded product and company recognition in the national press to support the sales and marketing teams.Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups.Organized public appearances, lectures, contests and exhibits to increase product awareness.Designed web and other content, including monthly newsletters and promotional calendars.Coached client representatives on effective communication with the public and employees.Worked with management to identify trends and developments that might influence PR decisions and strategies.Cultivated positive relationships with the community through public relations campaigns.Managed all media, press and public relations issues.Estimated project costs and monitored budgets.Conferred with production, graphic design and web-design personnel to coordinate production of corporate communications materials.Developed corporate communications strategies and programs, including project timelines.Coached less experienced public relations staff members on corporate communications practices.Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.Evaluated return-on-investment and profit-loss projections.Compiled comprehensive lists describing product and service offerings.Developed [Number] marketing strategies and campaigns each quarter.Collaborated with advertising and promotion managers to promote products and services.Developed and executed [Number] integrated marketing plans each quarter.Collaborated with marketing and communications teams on standardization, design and production of marketing materials.Created sales strategies to promote advertising offerings and motivate larger deals.Promoted brand awareness through SEO optimization and attractive web design.Spearheaded the creation of blogs and social media content.Produced engaging online marketing campaigns. 11/2006 to 08/2008 Vice President Sales & Marketing Company Name - State Maintain oversight of all PR activities; assist in managing external PR agency activity as appropriate. Develop and execute editorial visibility plans for top editors and reporters. Review editorial schedules and managing process to ensure Kemin Health appears in all key features. Assist with organization of press briefings, media training, photography, and press attendance at company seminars. Publicize high-profile media coverage on company website and maintain the PR site on kemin.com. Publicize all upcoming and current publicity through a wide range of consumer, trade and online outlets and sites. Provide thought leadership on the evolution of advertising, emerging trends, technologies, entertainment and media, especially with regard to the digital media space Work with marketing team to ensure a connection between content creation and publicity. Update and optimize sales presentations, tools and collateral through engagement with sales team to understand and address their needs Responsible for every aspect of coordinating photo shoots with talent including working with other departments to hire photographers, scouting locations, planning budgets, etc. Vice President/Marketing · Built Marketing Department, developed consistent plans, goals, budgets, campaigns to build brand awareness and produce results · Simultaneously coordinated/managed all advertising, corporate events, trade shows, public relations, proposals, customer appreciation events, sales collateral for each business segment including Housby Mack, New and Used Trucks, Isuzu, VOCON Auctions, Housby Truck Lube, Housby Mixer Group, Second Generation as well as individual dept (parts, service, paint, body shop) · Implemented systems and strategies to develop consistent marketing throughout all business channels including monthly communications to large customers and prospects. Organized, maintained and grew database from 15,000 100,000+ contacts · Developed custom websites to allow customers to track purchases and progress of equipment · Redesigned/updated main website to be more customer friendly · Implemented online bidding for auctions which exposed company to worldwide audience and increased customer attendance to sales by 100% · Increased traffic to auction website from average of 300 page views a day to 5000+ page views/day. Up to 30,000 page views on days leading up to auctions · Simultaneously developed marketing plans for startup auction company and launch of truck lube targeting multiple audience groups. 12/2004 to 07/2006 Assistant Vice President, Sales Development Consultant Company Name - City , State Sales Management Team · Regular interaction with Executive Leadership Team · Launched/Project Manager/Executive Producer of quarterly audio show hosted by National Sales Managers · Project Manager/Executive Producer quarterly skill building video series · Developed unique promotional campaigns to build awareness about projects and maintain visibility between each release · Responsible for writing retail keynote speech for National Sales Managers at national sales conference · Executive Producer of Recruiting Video for national recruiting campaign which won two National Telly Awards for team building and recruitment · Wrote scripts for multiple videos and workshops to drive national campaign/partnership with bestselling author, David Bach, to help inspire millions of Americans to purchase a home · Manage multiple outside vendor relationships · Called on to help various departments write speeches, scripts, press releases and newsletters as needed. 09/1993 to 10/2004 Producer Company Name - City , State Responsible for all aspects of producing The Oprah Winfrey Show · Responsible for conceiving strategic, new, original and interesting ideas for 20+ hour long shows per season · Produce 2-3 shows a month covering a range of topics (Oprah's Voting Party with Cameron Diaz, Drew Barrymore, PDiddy and Christina Aguilera; Inside Detox: a suburban mother's struggle to kick her addiction to prescription drugs; The Cast of Friends Says Goodbye; Lisa Ling Investigates Bride Burnings; Julia Roberts is Having Twins, Weight Loss Success Stories with Bob Greene) · Supervise team of three associate producers, production assistant, researcher, field producer, legal coordinator, audience coordinator · Write show scripts and voice overs · Field produce multi-camera shoots with Oprah Winfrey · Adhere to budget · Create and design special sets and graphics to set tone for each show · Ability to juggle multiple show topics at one time in fast paced, high pressure environment without missing any details or deadlines · Perform daily negotiations with movie studio executive, networks, publicists, talent, record labels, corporations, advertising executives, product managers. Education Bachelor of Arts : Sociology, Journalism Drake University - City , State Sociology, Journalism Skills administrative, photo, advertising, ad copy, agency, audio, broadcast, budgets, budget, com, content creation, database, editorial, edit, fast, features, graphics, team building, Leadership, legal, managing, marketing plans, marketing, Marketing consulting, media relations, media training, messaging, Lisa, negotiations, networks, newsletters, newspapers, page, paint, photography, camera, presentations, press, press releases, PR, producing, Producer, progress, proposals, Public Relations, public relations, publicity, radio, Recruiting, recruitment, researcher, retail, Sales, Sales Management, seminars, scripts, speeches, speech, Stories, strategic, strategic marketing, television, trade shows, unique, Video, website, web content, websites, workshops, author, articles Additional Information Awards · Emmy, BEST TALK SHOW · National Telly Award for WFHM Sales Team building · National Telly Award Category Corporate Recruitment Iowa Women's Leadership Conference, Steering Committee · Appointed to National Mack Dealer Marketing Advisory Board by Mack Corporate | PUBLIC-RELATIONS | 25413261@gmail.com |
MARKETING & PUBLIC RELATIONS MANAGER Summary Decisive Marketing Manager who drives company growth through creative and innovative marketing strategies. Skilled at analyzing market trends and customer needs to develop highly-effective and targeted marketing campaigns. Experienced Restaurant Manager who oversaw a high-volume, multi-million dollar restaurant. Versed in planning daily operations, staffing and inventory management. Highlights Brand development Brand recognition optimization Knowledge of market trends Quality leadership Operations management Full service restaurant background Hiring and training Ability to handle fast-paced environment Experience MARKETING & PUBLIC RELATIONS MANAGER April 2015 to Current Company Name - City , State
Roles & Responsibilities:
• Develop and execute integrated campaigns to drive awareness, press, traffic and revenue, including
public relations initiatives, social media campaigns, promotions, partnerships, on‐ and offpremise
events, giveaways and sponsorships.
• Drive creative brainstorms to generate bold, inventive ideas.
• Collaborate with restaurant teams, as well as corporate culinary, operations and accounting, to
activate initiatives, determining budget, timeline, staffing, training, and methodology for
tracking and evaluation.
• Oversee multi‐channel messaging and communications with current and prospective guests through
email marketing, website, social media, public relations, in‐store signage, printed collateral and
loyalty program.
• Direct and help manage various regional public relations agencies, overseeing strategy, media
outreach and reporting.
• Manage press inquiries, including facilitating in person, phone and email interviews; materials
requests; media training of chefs, sommeliers, managers and executives; paid and unpaid
filming opportunities; and celebrity chef appearances.
• Supervise the creation of all regional public relations and marketing materials while maintaining
consistent brand standards.
• Represent The ONE Group and its brands at industry events and in the cultivation of local and regional
relationships with restaurant, hotel, promotional, event, charity, agency and vendor partners.
• Develop and manage marketing budget, effective tracking and of costs and spending, executing
promotional activities and programs within agreed upon budget. Prepare, participate and lead
marketing portion of P&Ls monthly.
• Monitor, review and report on all department activity and results.
• Manage up to three venues and its associated deliverables.
Qualifications:
• Marketing or public relations‐related degree or equivalent professional qualification, followed by
minimum of 5 years industry experience.
• Experience in all aspects of developing and implementing marketing, advertising, public relations,
digital and promotional programs to meet brand objectives.
• Experience managing a team and/or multiple venues/departments.
• Positive self‐starter with a strong sense of accountability and commitment to excellence. ASSISTANT GENERAL MANAGER April 2012 to April 2015 Company Name - City , State Day-to-Day Management
Manage, lead and mentor floor Managers and Staff
Ensure service is maintained at the utmost of quality levels
Develop risk management and mitigation strategies
Represent The ONE Group in investigating, answering & settling grievances in absence of General Manager or Director of Food & Beverage
Maintain all corporate mandates
Update and track daily reports
Staffing and Team Development
Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
Interview, screen, and recruit job applicants
Coach and train management staff
Responsible for Team performance – morale, productivity, energy Fiscal Responsibility
Monitor activities and expenses
Assist in setting and monitoring sales forecasts and profitability reports
Keep General Manger informed of sales and key issues
Increasing sales through marketing, networking and incentives for staff to raise guest check average.
Assists in maintaining budgeted revenues, cost of sales (COS), labor, supplies & operating cash flow (OCF)
Reviews monthly profit and loss statement (if assigned) and acts on all variances Education Bachelor of Science : Marketing and Business , 2011 Marymount Manhattan College - City , State , USA | PUBLIC-RELATIONS | 49119887@gmail.com |
VP, PUBLIC RELATIONS ACCOUNT DIRECTOR Professional Summary Dedicated and experienced communications and public relations vice president with a proven track record of success in the areas of food, retail, tourism, technology, science, biotechnology, healthcare, retail, non-profit and government. Media relations expert with history of securing placements in top publications and outlets. Highly regarded for leadership and execution of award winning public relations and integrated marketing campaigns. Skills Work History VP, Public Relations Account Director 09/2006
to Current Company Name – City ,
State Strategize, direct, manage and oversee day-to-day and long-term communications and public relations activities for high profile accounts such as Ocean City, Md., Department of Tourism, OLD BAY, McCormick & Company, Marble Slab Creamery, Great American Cookies, Pretzelmaker, Hot Dog on a Stick, The Maryland Stem Cell Research Commission, The Maryland Technology Development Corporation, Nobel Learning Communities, Inc., and The Center for Eating Disorders at Sheppard Pratt. Create, execute, and manage local, regional and national integrated marketing, media relations, public relations and branding campaigns that meet specific communications goals. Demonstrate expertise in the areas of written communications, editing, media documents and press kits, feature and speech writing, message points, newsletters, interview coordination, internal and external communications plans, crisis communications and response, website copy and maintenance, marketing collateral pieces, and social media posts. Serve as spokesperson and on-call crisis management and response and strategy expert. Secure placements in consumer and trade media outlets. Tops hits include the front page of USA Today, The Today Show, Studio B with Sheppard Smith, Fox & Friends, Newsweek, and Huffington Post. Pitch, organize and schedule media tours with client spokespeople. Advise and streamline internal communications processes and procedures for clients and offer council for communications best practices. Work with MGH's internal research team to conduct and evaluate quantitative and qualitative research in regard to brand awareness, consumer preferences and behaviors. Lead and manage staff to ensure accuracy in writing, consistent account messaging, and client and media interaction. Recruit, hire and mentor department new hires and oversee the MGH intern program. Play a key role in MGH's new business process including responding to RFPs, meeting with potential clients and presenting ideas and concepts for new business wins. Display department and account leadership and success through swift rise in MGH management structure. Promoted from account coordinator, to account executive, to account manager, to account director to current position (vice president, public relations account director) in eight years. Public Relations and Marketing Coordinator 01/2006
to 08/2006 Company Name – City ,
State Wrote and drafted press releases, media alerts, pitch letters and articles for Marketing Edge clients. Coordinated correspondence regarding press releases including the scheduling of interviews and appearances. Created advertising taglines, copy, image selection and ad layout for Marketing Edge clients. Charged with the task of handling publicity and marketing efforts for books written by Marketing Edge clients. Included frequent correspondence and contact with the media and major corporations. Drafted proposals for potential Marketing Edge clients in regard to public relations and marketing strategies. Intern 07/2005 Company Name – City ,
State Worked with the Governor's speech writer developing and writing speaking and briefing points for the Governor's public appearances including important announcements regarding the State of Maryland and press events. Researched in great detail information and details regarding many of the Governors speaking engagements to ensure accuracy and precision in each speech. Developed a keen sense of the Governors writing and language techniques and the ability to reproduce those styles in speeches. Charged with the sole responsibility of creating and organizing a speech archive for the Governor's personal use that followed the span of his political career during terms in the House of Delegates, United States Congress and as Governor of Maryland. Intern 07/2004 Company Name – City ,
State Researched and provided support on legislative topics that were of interest to the Governor. Wrote policy briefings for the Governor's staff on various legislative topics. Constructed informational binders for the Governor and his policy staff on issues facing the State of Maryland. Included in-depth research, interviews and preparation of materials. Attended weekly meetings and briefing events with the Governor. Intern 10/2000
to 07/2001 Company Name – City ,
State Assisted with case work regarding constituent problems, requests and concerns. Drafted a speech that the Congressman read in front of the House of Representatives. Worked on the Congressman's campaign for re-election to Congress in 2000. Assisted with paper work and applications for the Congressional Nominations to the National Service Academies. Performed various clerical duties such as filing, answering phones, prepared correspondence dealing with constituent inquires. Education Master of Arts : Strategic Communication December 2006 Villanova University -
City ,
State Master of Arts : Villanova University -
City ,
State Masters of Arts : Strategic Communication 12 2006 -
Strategic Communication Graduate Certificates: Graduate Certificate in Public Relations and Journalism : 5 2006 -
Bachelors of Arts : Political Science 5 2005 Cum Laude Gettysburg College -
City ,
State Political Science Skills streamline, ad, advertising, branding, business process, clerical, CMS, council, crisis management, crisis communications, client, clients, Edge, editing, filing, front page, Functional, Hot Dog, image, Journalism, layout, leadership, letters, Mac, director, marketing strategies, marketing, marketing collateral, materials, media relations, meetings, mentor, messaging, Excel, Microsoft Outlook, Power Point, 2000, Microsoft Word, newsletters, Operating Systems, organizing, presenting, press kits, press, press releases, processes, proposals, Public Relations, speaking, publicity, qualitative research, read, Research, scheduling, speeches, speech writing, speech, strategy, swift, answering phones, Tops, website, written communications, written, writer, articles Additional Information LEADERSHIP/VOLUNTEER WORK Advisory Board Member of Business Volunteer Unlimited's GIVE Program - Public Relations Co-Chair 2010 Graduate of Business Volunteer Unlimited's GIVE (Getting Involved in Volunteer Experiences) Program Past Board Member and Regular Volunteer at The Baltimore Humane Society - Manager of Volunteer Partnership Program with MGH Baltimore Child Abuse Center (BCAC) - Pro Bono Public Relations Support Volunteer at The SEED School of Maryland Active Member of the Gettysburg College Alumni Association - Baltimore Chapter STANDOUT AWARDS Public Relations Society of America, Maryland "Best in Show" Winner, OLD BAY "Baltimore Bill the Weather Predicting Crab" Media Stunt (2013) The Maryland Daily Record "20 in Their Twenties" Winner, named one of the leading young business professionals in Maryland business and one to watch (2011) Public Relations Society of America "Bronze Anvil," Ocean City, Md., Department of Tourism Press Kit (2008) State of Maryland Governor's Citation, awarded for positive contributions to state government and community (2004) Congressional Award of Recognition, awarded for leadership within the community (2001) | PUBLIC-RELATIONS | 27000192@gmail.com |
PUBLIC RELATIONS & COMMUNICATIONS MANAGER Professional Summary Public Relations Manager | Strategy | Execution | Results Strategic, results oriented and licensed PR professional with extensive experience directing communication campaigns in both agency and in-house settings. Proven creative talent with demonstrated strength in producing and implementing media strategies. Well-versed in corporate communication, promotional support and branding. Exceptional writing, editing and interpersonal skills with internal and external audiences. Deadline-driven, tenacious and successful at thriving in high-pressure environments. Skills Creative writing Strategic messaging Team Leadership Press Releases & Press Kits Crisis Management Promotion & Image Media Relations Campaign Development Community Relations Social media coordination Problem solving Media relations training Work History Public Relations & Communications Manager , 01/2019 to Current Company Name – City , State Direct Report to the President. Lead the development, implementation and monitoring of the work strategy aligned to the operation of the station in both internal and external Oversee public relations activities and communications including press releases, social media, company literature, announcements, programming launches and media kits Built a favorable brand image with customers, prospects, employees and public Serve as primary media contact directing all publicity, viewership and consumer awareness, and image campaigns for Wapa and Wapa Deportes Plan, develop and implement media action plans to support and positively position the company Identify and implement creative ways to actively manage and promulgate the corporate reputation Work with the Crisis Communications Committee to develop communications plans and strategies Serve as primarycontact for media Build relationships with media to facilitate communication for crisis management and other activities that may draw media interest Identify opportunities to partner with and enhance community communication efforts Develop a variety of communications pieces, including but not limited to fact sheets, speeches, letters and press releases Coordinate media tours to promote special projects and new programs through internal and external outlets Maintain an effective relationship with external parties, such as community leaders, government and media Communicate positive and negative feedback from media/community/audience to work toward a beneficial outcome and ensure positive positioning for the company Coordinate events for external audiences, including press conferences Results: Established and nurtured relationships with media representatives across all major news outlets Developed and implemented Wapa Contigo program to reinforce community relations Developed and managed communications campaigns for programming launches with strategic messages translated in more viewers Partnered with non profit organizations as Susan G. Komen and SER of Puerto Rico to maximize social responsibility Relaunched corporate and organizational culture Public Relations Coordinator , 06/2011 to 01/2019 Company Name – City , State Direct Report to President of the Programming, Promotions and Production. Lead the internal and external communication for programming launches and established cross promotions Developed and executed public relations campaigns that integrated with clients' marketing strategies Wrote press releases and stories, pitched ideas to media and compiled research and reports Arranged interviews, speaking engagements and other media opportunities Created messages, position statements and other corporate communications based on company's objectives Account Executive , 01/2005 to 06/2011 Company Name – City , State Direct Report to the President. Managed up to five clients simultaneously, including International companies such as: McDonald´s and Nissan Wrote fact sheets, press releases, talking points, letters, speeches and articles Coordinated, managed and organized events, such as press conferences, exhibitions, meetings, launches and promotions Performed media monitoring, analysis and ROI reports for clients and their competitors Coordinated media tours Trained up to three employees Supported strategies and other corrective actions employed to solve problems and issues as part of the crisis management process Produced over 15 public relations pieces per month, getting 90% of them published in at least two media outlets Got more than $1M ROI publicity in a year for a client General Editor of a corporate newsletter that was read by more than 3,000 employees Education Master : Public Relations , 04/2011 University of Sacred Heart - City Bachelor of Arts : Advertising & Public Relations , 04/2005 University of Puerto Rico - City https://www.linkedin.com/in/migdaliz-ortiz-8303653b Affiliations Board Member of the Public Relations Professionals Association (ARPPR) - 2019 Public Relations Professionals Association (ARPPR) member Global Alliance member Additional Information • Bilingual – Oral and Written Proficiency in English & Spanish
• Computer Knowledge - Windows; MS Office Suite (Advanced: Word, Power Point and Outlook & Intermediate: Excel) Certifications Communications Manager Certification - Business School of Navarra, Spain - 2010 Public Relations License R-223 since 2014 Skills Creative writing Strategic messaging Team Leadership Press Releases & Press Kits Crisis Management Promotion & Image Media Relations Campaign Development Community Relations Social media coordination Problem solving Media relations training Work History Public Relations & Communications Manager , 01/2019 to Current Company Name – City , State Direct Report to the President. Lead the development, implementation and monitoring of the work strategy aligned to the operation of the station in both internal and external Oversee public relations activities and communications including press releases, social media, company literature, announcements, programming launches and media kits Built a favorable brand image with customers, prospects, employees and public Serve as primary media contact directing all publicity, viewership and consumer awareness, and image campaigns for Wapa and Wapa Deportes Plan, develop and implement media action plans to support and positively position the company Identify and implement creative ways to actively manage and promulgate the corporate reputation Work with the Crisis Communications Committee to develop communications plans and strategies Serve as primarycontact for media Build relationships with media to facilitate communication for crisis management and other activities that may draw media interest Identify opportunities to partner with and enhance community communication efforts Develop a variety of communications pieces, including but not limited to fact sheets, speeches, letters and press releases Coordinate media tours to promote special projects and new programs through internal and external outlets Maintain an effective relationship with external parties, such as community leaders, government and media Communicate positive and negative feedback from media/community/audience to work toward a beneficial outcome and ensure positive positioning for the company Coordinate events for external audiences, including press conferences Results: Established and nurtured relationships with media representatives across all major news outlets Developed and implemented Wapa Contigo program to reinforce community relations Developed and managed communications campaigns for programming launches with strategic messages translated in more viewers Partnered with non profit organizations as Susan G. Komen and SER of Puerto Rico to maximize social responsibility Relaunched corporate and organizational culture Public Relations Coordinator , 06/2011 to 01/2019 Company Name – City , State Direct Report to President of the Programming, Promotions and Production. Lead the internal and external communication for programming launches and established cross promotions Developed and executed public relations campaigns that integrated with clients' marketing strategies Wrote press releases and stories, pitched ideas to media and compiled research and reports Arranged interviews, speaking engagements and other media opportunities Created messages, position statements and other corporate communications based on company's objectives Account Executive , 01/2005 to 06/2011 Company Name – City , State Direct Report to the President. Managed up to five clients simultaneously, including International companies such as: McDonald´s and Nissan Wrote fact sheets, press releases, talking points, letters, speeches and articles Coordinated, managed and organized events, such as press conferences, exhibitions, meetings, launches and promotions Performed media monitoring, analysis and ROI reports for clients and their competitors Coordinated media tours Trained up to three employees Supported strategies and other corrective actions employed to solve problems and issues as part of the crisis management process Produced over 15 public relations pieces per month, getting 90% of them published in at least two media outlets Got more than $1M ROI publicity in a year for a client General Editor of a corporate newsletter that was read by more than 3,000 employees | PUBLIC-RELATIONS | 27257013@gmail.com |
EVENTS & PUBLIC RELATIONS LEADER Summary I am an Marketing Specialist that creates and executes first class corporate and store events, marketing plans, and social
media content to support stores sales objectives as well as company's overall objectives. I am seeking a corporate event
planning or marketing position. Planned multiple events for new Scheels stores including a number of PR events as well as formal events.
Major projects included social media development for our 26 stores and planning multiple expos and conferences. Experience 12/2015 to Current Events & Public Relations Leader Company Name - City , State Collaborate with marketing leaders to understand store's markets and put together the best event and marketing plans
for each region. Create an annual strategy of events that promote and align with stores goals and creates customer and store
interactions. Lead the development and execution of strategic events, trade shows, demos, expos, event sponsorships, community
involvement, and conferences. Develop and execute marketing plans for events and other store promotions. Create event content for social media, blogs, in-store signage, radio and other traditional media. Act as my own Project Manager when creating marketing plans for events by facilitating communication between
vendors, agencies and internal teams to ensure marketing plans are following timelines, brand standards, objections,
and budgets. Coordinate registration and payment procedures, promotional advertising and mailings and corporate sponsorship
activities. Foster excellent communication between internal teams as well as with Scheels stores. Buy media (TV, radio, print, digital). Develop, track and maintain budgets. Ensure cost-saving methods and spending within allotted budgets. Conduct pre & post event evaluations to improve ROI of future events as well as improve quality and effectiveness
of marketing and communications initiatives. 12/2014 to 11/2015 Events Coordinator Company Name - City , State Order, proof and create all marketing material for events and promotions. Provide excellent service to Scheels stores and external vendors. Write copy for marketing communications material. Examples include in-store signage, blog, press releases, Facebook events, radio and email blast. Schedule speakers, vendors, and participants. Coordinate event logistics & details, including registration and attendee tracking, presentation and materials support
and pre- and post-event evaluations. Hire staff to work the event, including security personnel and entertainment. Organize all event logistics and act as an onsite manager for events. Calculate budgets and ensure they are adhered to. Provide project status to store directors and leadership team. 09/2013 to 10/2014 Project Assistant Company Name - City , State Plan Grand Openings for finished healthcare, education and sports & recreations building projects. Coordinated trainings, luncheons/dinners, business meetings, and travel arrangements. Created and updated marketing content including proposals, brochures, invites and social media. Prioritized, generated and tracked contracts, as requested by Project Managers, with sharp deadlines to ensure
projects stay on timelines. Invoiced large financial payments and assisted in tracking budgets with great attention to detail on multimillion
dollar projects mostly in the healthcare industry. Organized required catering service, venture and equipment setup for events including golf tournaments,
appreciation dinners and company retreat. Provided the highest level of customer service to customers and clients. Addressed customer questions, concerns and needs in a professional manner. 12/2012 to 11/2013 Marketing & Events Intern Company Name - City , State Collaborated with team to strategically plan most profitable fundraising events while creating awareness for our
non-profits mission. Proposed, purchased and assembled local advertising for events including radio, print and social. Delegated responsibly to interns before and during the events to run seamless events. Coordinated event logistics, including registration and attendee tracking, presentation and materials support and pre
and post-event evaluations. Created and update social media channels including Facebook, Twitter, Instagram and Pinterest. 07/2012 to 09/2012 Marketing Intern Company Name - City , State Assisted in planning and promotion of a variety of local events including Mankato Marathon, Senior Games,
Ribfest, Mankato Air Show, Vikings Training Camp booths. Coordinated the technical needs of events including administering contracts, purchasing materials, obtaining
permits, arranging security and parking, and soliciting vendors and sponsors. Education and Training 2013 B.A: MASS COMMUNICATIONS BUSINESS MARKETING Minnesota State University Skills advertising, attention to detail, brochures, budgets, excellent communication, conferences, content, contracts, clients, customer service, email, financial, fundraising, leadership, logistics, marketing plans, marketing, marketing and communications, marketing communications, marketing material, materials, meetings, personnel, press releases, understand store, promotion, proposals, purchasing, quality, radio, strategy, strategic, TV, trade shows, travel arrangements | PUBLIC-RELATIONS | 45900271@gmail.com |
MARKETING AND PUBLIC RELATIONS MANAGER Summary Enthusiastic and creative Visual Designer with exceptional flexibility and resourcefulness.outstanding time management and prioritization skills in completing time-critical projects.Adept at managing heavy workloads while focusing on designing creative, visually-appealing graphics. Excellent communication, interpersonal and client management skills to produce outstanding visual products.Thrives in a highly collaborative, fast-paced environment. Highlights Graphic design Creative direction Art direction Budgeting Vendor / subcontractor relations Brand strategy Industry standard software: Adobe Creative Suite (Photoshop, Illustrator, InDesign, Flash, Acrobat), Quark Xpress, Microsoft office (Word, Excel, PowerPoint) Wordpress, Blackbaud NetCommunity, Constant Contact Experience Company Name Design, layout, and production of collateral such as, brochures, sell sheets, advertisements and trade show booth graphics. Flash Web Demos and Web Banners: Design, layout and development of online applications such as Interactive Demos and micro sites for the Home Appliance and Wireless division. Developed narration / scripts, Flash programming. Designed "Rice Cooker" point roll banner campaign. Product Packaging: Design and layout of retail packaging for a variety of Sanyo products such as Hello Kitty Toaster, Coffee Maker, and Waffle Maker; Eneloop rechargeable batteries for breast cancer awareness. Blister retail packaging design for Eneloop Wii RemoteTM Charging System to be sold at Costco. Packaging design, layout and production for Air WasherTM - air purification system to be sold at Bed, Bath & Beyond. Developed product identity and sales brochure for Air WasherTM brand. Highmark Funds Print Collateral: Design, layout and production of marketing collateral such as brochures and investment kits for their individual investment products. Designed direct mail campaigns for their Asset Allocations Funds. Developed marketing / sales materials for brokers to use such as product line brochures, monthly and quarterly fact sheets, and posters. Countrywide Print Collateral: Design, layout and production of marketing collateral such as brochures, investment kits, fact sheets, posters and direct mail campaigns for Countywide Home Loans, Countrywide Capital Markets, Countrywide Security Corporation, Countrywide Asset Management Corporation. Developed and designed branding guidelines for Full Spectrum Lending (a member of the Countrywide family.) Oversaw strategic development of consumer as well as B2B collateral Western Bagel Baking Corporation Print Collateral: Design and Layout of magazine advertisements. Coordinated and supervised photography for their entire product line. Web Design: Designed and supervised the rebranding and development of the new website for WesternBagel.com Product Packaging: Design and layout of retail packaging for their new and existing product line. Marketing and Public Relations Manager January 2011 to Current Company Name This position lies within the Advancement Department and is responsible for art direction, design of all print and digital publications and materials that support the admissions department, alumni relations, volunteer relations, summer programs, and fundraising efforts. Design and supervise production of school magazine, three issues per year; admissions materials; brochures; annual report; invitations; programs; merchandise; street banners; other projects as assigned; and event photography Implemented and maintain a social media presence on Facebook and Twitter. Created a maintain a news site in wordpress. Manage outside vendors for printing, photography and writing. Manage budget and calendar. Partner/ Creative Director January 1995 to January 2011 Company Name - City Responsible for Designed and printed online interactive sales and marketing collateral.creative / art direction of client collateral. Managed office budget, client budget and supervised a team of eight desment of advertising and marketing campaigns. Coordinated and supervised multi-disciplinary team - designers, programmers, copywriters, photographers, illustrators - to ensure strategic and creative development, and integrated consistency for client's brands. Project management, client interface, internal budgeting. Print management, including, pre-press, and press checks Los Angeles County Sheriff's Department Print Advertisements and Marketing Collateral: Design and layout of print advertisements for newspapers and magazines. Design, layout and production of recruiting materials including brochures, one-sheets, folders. Implemented a marketing campaign targeting women ages 21-35. Media Buys: Responsible for the creation of marketing and advertising campaigns for outdoor (billboard) media, radio and television. Directed photo shoot for Deputy portraits and managed schedules and managed contracted budget. Education BA : Graphic Design , 1 1995 California State University - City Graphic Design Languages Bilingual (Spanish) Skills Adobe, Acrobat, photo, Photoshop, Advertisements, advertising, Art direction, Asset Management, B2B, Banners, Brand strategy, branding, brochures, brochure, Budgeting, budget, Capital Markets, com, Creative direction, client, creative development, direct mail, Flash, fundraising, Funds, Graphic design, graphics, Illustrator, InDesign, Layout, marketing, Marketing Collateral, materials, Excel, Microsoft office, office, PowerPoint, Word, newspapers, Packaging design, Packaging, photography, posters, pre-press, press, programming, Project management, publications, Quark Xpress, radio, recruiting, retail, sales, scripts, Spanish, strategic, strategic development, television, website, Web Design | PUBLIC-RELATIONS | 22560013@gmail.com |
ADMINISTRATIVE CLERK/ PUBLIC RELATIONS MANAGER Summary Recent Biola University Communication Studies graduate with experience in HR/ Training and Development, recruitment, billing, event planning, and education. Seeking opportunity to work in a collaborative environment to build professional experience. Education Bachelor of Arts : Major Rhetorical/Interpersonal Communication, minor Biblical Studies May 2016 Biola University City , State Communication classes tackled topics of large-scale interest and delve deep into providing legitimate arguments and proofs. Studies resulted in honing of interpersonal and public communication skills as well being adaptive. Learned to analyze human behavior, asses work culture, develop case studies, research, perform text analysis and more. Averaged 18 unit course loads while being involved in a whole host of extra curricular clubs and events. Resulting in preparation to enter any workplace. Experience Administrative Clerk/ Public Relations Manager 08/2016 to Current Company Name City , State Manages an average of three hundred active members on a daily basis. Actively engages in.... Recruitment Outreach Trainings Billing Telephone
inquiry incoming and outgoing. Organizes medium scale events. Assists all members and staff in logging sensitive information. Works directly under business owner, coaches
and other staff members to develop strong interpersonal relationships with
clients. Youth leader 02/2016 to 03/2017 Company Name City , State R esponsible for teaching an average of fifteen high school children every Sunday. Assisted youth group in leading discussion based learning and inquiry. Presented various arguments pertaining to all topics Engaged in questions of morality, ethics, and issues today. Allowed participates to formulate methods of critical thinking. Aided youth with life lessons, tools for the future, and room to explore ideas. Overall acted as tutor and aid when needed. Human Resources & Training and Development Intern 09/2015 to 06/2016 Company Name City , State Access Services Para-transit organization provides transportation to disabled community. Working directly under Metro Services Access is state and federally funded project which gives a cheap alternative to those who qualify. Operated directly under Training and Development Manager as well HR director. Created several training programs for company internal usage. Wrote multiple (RFQ)'s Request for Proposal Forms. Outreached for large scale job fair Acted as main lead for multiple Human Resources projects such as new hire employee material compilation and distribution. Updated over one hundred employee files containing sensitive and confidential information. Observed and participated in several executive meetings. Operated within several different departments within Access Services to complete whole hosts of tasks varying from Human Resources to assisting directors. Realtor Assistant 03/2014 to 06/2015 Company Name City , State Keller Williams is real estate team that handles probate, trust, and various aspects of Real Estate. Entailed various work hours spanning from Monday to Sunday. Transported sensitive information to and from law firms and Realtor Offices. Assisted in hosting open houses for possible buyers and real estate agents. Cold Called clients and handled telephone inquiry regarding details of estates. Regularly updated new client information in computer system. Worked directly under Mary Almada to complete various tasks within short period of time. Student Voice 10/2012 to 05/2014 Company Name City , State Served as a student's recruiter for Biola's Multi-Ethnic Parent Advisory Counsel. Worked directly with Provost and several departments heads to better establish recruitment goals and make necessary changes for incoming students. Personal outlook provided the counsel on social and cultural environment on campus to better target incoming students. Counsel established a effective means of communication between several department. Hosted large-scale outreach events such as community breakfasts where incoming student and parents listed to my personal outlook as well as university president, provost, and several top school officials. Participation in counsel fostered established means of communication between students, departments, and others. Resulted in better retention and aim of funds and university recruitment. Biola Ethnic Advancement Team 09/2012 to 04/2014 Company Name City , State
Responsible for traveling with B.E.A.T. team to recruit from churches, schools, and college fairs. Delivered PowerPoint presentations on behalf of Biola University. Traveled within the
greater Los Angeles region acting as Student Recruiter One of several main speakers that gave testimonials of experience at Biola. Honed public speaking skills through time and experience. Visited dozens of location and educated personal on positive reasons to attend Biola University. Apprentice Electrician 06/2012 to 09/2015 Company Name City , State As an apprentice electrical worker for Hilight Electric I replaced lights, fixed wiring, and assisted co-workers. I was responsible for loading work trucks with accurate amount of supplies to make modifications to our client's locations, which included, but no limited to, Jack in the Box, Denny's, and Pizza hut. Although it was hard labor the work required a strong memory, intelligence, and technicality. Accomplishments Millennium Momentum Leadership Developmental Institute Graduate, 2014-2015
Engaged in extracurricular course on leadership, education, and professionalism and it is one committed to increasing the number of students and young professionals in the workplace. Participated in all day once a month seminars where students would receive lectures and interact with city officials, work place professionals, CEO's and many other to enhance our networking skills and professionalism. After engaged with organization for short time was hand picked to represent Biola University as a temporary liaison. Recruited several other students for the next incoming class. Actively engaged in training and displayed professional character eventually leading to internship at Access Services. Skills Educator Social Media Recruitment Communicator | PUBLIC-RELATIONS | 24977396@gmail.com |
PUBLIC RELATIONS & DEVELOPMENT ASSOCIATE Summary Strong software skills including MS Word, Excel, PowerPoint, Publisher, Banner, VisiFlow, XtenderSolutions, Cisco Agent Desktop, Cisco Supervisor Desktop and Adobe Acrobat. Proficient with mainstream social networking sites. Highlights
Training and
development Team building
& management Dedicated to
process improvement Invoice
processing Management of remote employees High customer service standards Client relations specialist Excellent communication skills Filing and data archiving Computer-savvy Experience 06/2012 - 11/2015 Company Name - City , State Public Relations & Development Associate Managed the day-to-day operations of the Public Relations and Development Office. Facilitated the planning and execution of annual fundraisers, including creating invitations, tracking replies, preparing and tracking invoices, depositing payments into the appropriate accounts, paying vendors and preparing and mailing thank you letters. Processing donations for the Health Fund and Medical Center, Nursing Home, Medical Center, and Dr. Nicholas DeRobertis Foundation. Contributed information regarding events and accolades to the Medical Center's employee newsletter. Assisted in creating marketing and promotional materials. Monitored the Medical Centers Facebook pages reviews, submitting positive reviews for the employee newsletter and reporting negative reviews to the Vice President for further review. Managed the physician referral line. Performed other duties as requested by the Vice President of Human Resources/Public Relations and Development. 06/2010 - 05/2011 Company Name - City , State Specialist Provided administrative support including answering calls and filing client paperwork. Contacted clients in arrears to prevent suspension or cancelation of policies. Reviewed renewals against previous year's policies and created insurance summary booklets for VIP clients. Contacted policyholders to obtain missing information. Submitted policies changes and insurance claims to insurance companies on behalf of the client. Provide customer service, such as giving limited instructions on how to proceed with claims. 07/2004 - 06/2008 Company Name - City , State Admissions Processing Manager Interviewed, hired, trained, and managed employees of the Admissions Processing Center. Maintained and administered the admission policies and procedures for all undergraduate and graduate programs. Recommended and maintained the policies and procedures concerning all aspects of the college's computer systems as they related to admissions. Assisted in writing and editing admission correspondences to applicants and students regarding their admissions record and standing. Coordinated with an outside agency to mail correspondences to applicants and students. Managed the Cisco Phone queue for the Admissions Processing Center. Managed the testing of system updates as they related to admissions. Accountable for the accurate and timely processing of admission records and matriculation status. 01/2002 - 06/2004 Company Name - City , State Admissions Processing Assistant Director Created and maintained VisiFLOW accounts for all college employees. Trained new employees and managed weekly work schedule. Supervised workload of the staff and student workers. Supervised staff and student workers in the absence of the director. Quality assured work performed by the staff and student workers. Developed and distributed a manual of admission processing policies and procedures for the Admissions Processing Center. Continued to perform the duties of the Senior Admission Processing Clerk as needed. 12/2000 - 06/2002 Company Name - City , State Senior Admissions Processing Clerk Trained new employees and student workers. Assisted the director in overseeing student workers. Collected and processed admissions applications, official transcripts and supporting documents. Determined if applicants met automatic admission standards. 10/1998 - 11/2002 Company Name - City , State Admissions Processing Clerk Collected and processed admissions applications, official transcripts and supporting documents. Education February 2010 Mercy College City , State Bachelor of Science : Corporate Communications Corporate Communications Skills Seasoned professional with significant
experience in management, employee hiring and training, and customer service,
seeking a position that will fully utilize my skills, and offer an opportunity
for continued professional growth. Specialties:
Strong software skills including MS Word, Excel, PowerPoint, Publisher, Banner,
VisiFlow, XtenderSolutions, Cisco Agent Desktop, Cisco Supervisor Desktop and
Adobe Acrobat. Proficient with
mainstream social networking sites. | PUBLIC-RELATIONS | 14364597@gmail.com |
DIRECTOR OF PUBLIC RELATIONS & PARTNERSHIPS Executive Profile High-performing executive with extensive hospitality and luxury lifestyle experience. A strategic trendspotter who excels at developing dynamic partnerships and programs that serve as the impetus for multi-tiered marketing campaigns as well as top-tier media exposure. Skill Highlights Social Media & Influencer Strategy Project Management Brand Partnership Development CRM Content & SEO Marketing Budget Development & Management New Hotel Launch & Re-Launch/Brand Development Core Accomplishments Initiated and cultivated a strategic business partnership between The Benjamin Hotel in Manhattan with Cornell Professor & Co-Author of Sleep for Success Dr. Rebecca Robbins to provide hotel guests with a science-driven sleep program, resulting in more than 1.4 billion impressions in 2015. Conceptualized and launched The Surrey's first full lobby & rooftop exhibition "ArtSpeak" with partner ArtMuse, which served as a robust marketing campaign to capitalize on the primary brand pillar and strengthen awareness among an affluent target market. To further align with efforts, the hotel was named "Coolest Art Hotel" by Tatler Hong Kong and "World's Best Art Hotels" by Town & Country . Grew CRM subscriber list from 78K to 102K members in one month due to a strategic partnership with media partner Pure Wow , The New York City Ballet and Rebecca Taylor. Professional Experience Director of Public Relations & Partnerships 03/2015 to Current Company Name City , State Lead ideation and craft programming for Affinia Hotel Collection, The Benjamin and The Surrey with the purpose of creating experiences that truly benefit the end-user and support revenue goals. Oversee strategic partnerships and collaborations connecting like-minded brands to enhance target audience awareness, to refresh digital/PR content, and to increase email traffic and improve SEO. Lead media relations for hotels/spa to shift market share from competition and expand visibility among target audience yielding hits in The New York Times , Yahoo! , USA Today , British Airways , Air France Magazin e, and CNBC "Secret Lives of the Super Rich." Marketing Director 05/2013 to 02/2015 Company Name City , State Re-launched The Benjamin, a luxury boutique hotel, through a three-year, multiphase $10 million renovation and brand repositioning. Redesigned programming by developing key partnership with up-and-coming lifestyle partners such as BarkBox, a subscription-based pet company, SIN Workouts, a high-end fitness concierge service, and Dr. Robbins, co-author of Sleep for Success! Led digital content marketing and CRM initiatives for independent hotels yielding a 19% increase year-over-year in package and promotion revenue production and a 23% increase in web revenue for The Benjamin within the first year. Directed in-house and external creative teams, PR, and media buying agencies on creative development, messaging, production, campaign implementation, tracking, and analysis. Served as brand management ambassador ensuring properties were accurately represented across touch points and customer-facing disciplines from management and sales to catering and staff teams. Assistant Director/Marketing Manager 01/2010 to 04/2013 Company Name City , State Launched The National Bar & Dining Rooms by Food Network Iron Chef Geoffrey Zakarian, designated as one of "50 favorite New York restaurants" by The New York Times, which involved leading the RFP process, overseeing graphic design development, and co-directing key partnership events with Food Network , Saveur Magazine and Manhattan Magazine. Developed guest-centric hotel programming (e.g., Sleep Program, Winks Kidzzz Club, and Handel Group Management Coaching) that highlighted assets distinct from the competitive set and created brand awareness which resulted in noteworthy coverage in The New York Times , USA Today and Departures.com . Key member of the website and mobile site development team for MansfieldHotel.com, Affinia.com, and TheBenjamin.com, which included creative direction, layout, navigation and web content. Supported sales teams with branded collateral and presentations for sales events and conventions. Represented parent company at Annual NYU International Hospitality Industry Investment Conference and spoke on behalf of hotel brands at industry conferences on the topic of PR and influencer relations. Account Director 09/2008 to 11/2009 Company Name City , State Key client and press contact for the launches of Montage Beverly Hills, FIG Restaurant, and The Surrey collaborating with clients and press to craft compelling stories incorporating key messages and emerging trends covered in W Magazine , Travel + Leisure , Departures , Vogue.com , Vanity Fair.com and T Magazine: The New York Times . Developed media strategy for pitches, securing three new clients accounting for 65% of total revenue. Account Supervisor/SAE 01/2006 to 08/2008 Company Name City , State Created client campaigns and annual plans. Identified and cultivated potential marketing partners for promotional initiatives to improve brand awareness. Leveraged media relationships to produce top placements for clients, resulting in three Hospitality Sales & Marketing Association International Adrian Awards for 2007 and top-tier placements. Generated top billing account wins by drafting new business plans as core member of the creative team. Education Master of Journalism : PR/Integrated Communications Science and Library Technology August 2004 University of North Texas PR/Integrated Communications Science and Library Technology Bachelor of Arts : Psychology English August 2002 University of North Texas & Baylor University Psychology English Professional Affiliations Business Chicks USA Denihan Talent Development Program Luxury Society Member Marie Forleo B-School ? Technical Skills and Qualifications Public Relations Software: Gorkana, Meltwater Desktop Publishing Software: Photoshop, HTML, Squarespace, Mailchimp, Cendyn | PUBLIC-RELATIONS | 59346975@gmail.com |
PUBLIC RELATIONS SPECIALIST AND BRAND CONSULTANT Summary With so many individuals applying for a position within your organization, how can you decide who is the best candidate? Successful public relation professionals need to be creative, dynamic, organized, team-oriented with a strong desire to succeed and these are qualities I have been recognized for in all of my previous roles. I have worked for iconic fashion brands such as ANN
Inc. and The Children's Place where I managed national and international media relations, special events and served as the on camera company spokesperson.
I have a consistent record of creating, implementing and leading extremely successful public relations campaigns and executing high profile events. As you will note, I have solid interpersonal skills, with the ability to interface with individuals at all levels. I also have strong talents in creating, writing, and producing communication pieces. My organizational skills have allowed me to prioritize schedules and complete projects within time and budget guidelines. Highlights MS Office Suite: Word, Excel, Access, PowerPoint, Project Pro; Cision, Google Analytics, Lexis Nexis, Fashion Experience Public Relations Specialist and Brand Consultant July 2014 to November 2015 Career Highlights: Responsible for pitching and securing positive press coverage for all clients through all media platforms including TV, Print, Digital Social Media and Blogs for consumer brands and startups. Responsibilities: Execute media plans through development of media strategies, writing of press releases, tracking and follow up of those releases and engagement of editorial writers and editors. Partner with key stake holders for all marketing efforts, partnerships, events and new product launches. Social Media Management; content creation, blogger outreach and analytics Educate brand stakeholders regarding image, elevator pitches, key points of branding, media exposure, public speaking, event programs and general public relations activities. Public Relations and Social Media Manager November 2012 to June 2014 Company Name Career Highlight: Responsible for the execution & management of all public relation strategies to support company initiatives in efforts to garner press, create relationships with key members of the media and influencers Responsibilities: Developed monthly public relations and social media strategies to promote the VMU brand, philanthropy and special events. Identified and engaged with pop culture and industry influencers to help create additional brand awareness and garner press. Managed departmental budgets to ensure we were aligned with corporate financial goals and managed external PR agency. Formalized social media strategies that grew fan base and engaged followers. Authored attention grabbing press releases, prepared information for media kits and wrote executive speeches as needed. Spearheaded media tours during device launches on a national level. Public Relations & Social Media Manager January 2009 to June 2012 Company Name Operated as the national and international Public Relations Manager for The Children's Place; lead all public relations and communications strategy for North America from fiscal 2009 to 2012. Developed and executed communications plans intended to build brand awareness and synergistically drive sales for the company through the use of multi-channel, multi-partner media campaigns. Functioned as PR Manager by defining public relations/marketing communications strategy; managed media relations, celebrity partnerships, event planning and program execution for seasonal collection launches and corporate partnership initiatives; and led impactful retail PR support programs (+sales). Oversaw PR agency team of seven. Managed $1.5M public relations and social media spend annually, Implemented Social Media strategies generating 1.1M fans from 2009 - 2012. Responsibilities: Managed quarterly Fashion Shows in all major media markets across US and Canada. Led external PR agency on tracking editorial coverage and analyzing trends. Maintained relationships with editors and stylists to enhance brand awareness and continue to keep The Children's Place as a key player in the children's fashion category. Managed and organize all media events to introduce new products to the press. Communicated with all cross functional teams (sales, marketing, merchandising) before seasonal roll outs to ensure that PR efforts are aligned with company initiatives in order to drive sales in-store and online. Assistant Manager January 2006 to January 2009 Company Name Public Relations & Events Career Highlight: Responsible for development and execution of public relations campaigns and events to maximize company's branding opportunities and charitable contribution: Mapped out strategic project plans and goals, and led cross-functional teams in execution; Developed methodologies to track/analyze initiative results and effectiveness; Created and executed email, video, intranet and other communications to direct and engage 15,000+ field employees around each initiative; Scripted CEO and senior leadership, and wrote press releases. Responsibilities Assisted SVP in development and execution planning for special events related to seasonal collections, celebrity events, trade press, and charitable causes. Maintained all media relationships, coordinated editor appoin tments, and responsible for all sample trafficking. Managed PR projects as directed by SVP of PR including providing direction to vendors involved in media services, special events, etc. Education B.A : Marketing , June 2005 Berkeley College Marketing Languages Native fluency in Spanish Personal Information I know I will make a positive contribution to your company and look forward to discussing my capabilities in more detail. I am available for a personal interview at your convenience. I know you are busy, and have many applications to review, so please let me know if you wish to further discuss your requirements and my ability to meet them.
Thank you for your time and consideration. Sincerely,
Lorena Pino Additional Information I know I will make a positive contribution to your company and look forward to discussing my capabilities in more detail. I am available for a personal interview at your convenience. I know you are busy, and have many applications to review, so please let me know if you wish to further discuss your requirements and my ability to meet them.
Thank you for your time and consideration. Sincerely,
Lorena Pino Skills agency, branding, budgets, content creation, clients, direction, editorial, editor, email, event planning, special events, Fashion, financial, functional, Google Analytics, GPS, image, leadership, Lexis Nexis, marketing, marketing communications, media plans, media relations, merchandising, Access, Excel, MS Office Suite, PowerPoint, Word, press, press releases, PR, project plans, Public Relations, public speaking, retail, sales, Spanish, speeches, strategy, strategic, TV, video | PUBLIC-RELATIONS | 11850315@gmail.com |
MARKETING, COMMNICATIONS, & PUBLIC RELATIONS SPECIALIST Summary Public Relations Consultant knowledgeable about planning, creating and implementing campaign strategies and media relations placement. Highlights Biography Writer Microsoft Office proficiency Self -Motivated Team Player Effective Communication Creative Problem Solving Office Organization Wardrobe Organization Front Desk / Greeter / Customer Service Office equipment: Fax, Scanner, and Multi phone Line Proficient in Microsoft Brand development Office Suite and Adobe Photoshop Research skills: legal, marketing, and location scouting Licensed and Trained Cosmetologist Certified Makeup Artist Westlaw and LexisNexis Knowledge of copyright law Project management Presentations Self-directed Knowledge of copyright law Westlaw and LexisNexis Office management New customer acquisition Problem solving Project management Copywriting and copyediting Promotional campaigns Relationship building expert Marketing and sales specialist Deadline-driven Exceptional multi-tasker Decisive problem solver Organized and efficient Motivated team player Time management Proper phone etiquette Works well under pressure Social media knowledge Understands grammar Labor relations Meeting planning Travel administration Legal administrative support Executive presentation development Scheduling Mail management Business correspondence Self-starter Human resource laws knowledge Multi-media marketing Direct mail campaigns Special events planning Skilled negotiator Graphic design Accomplishments Litigation Assisted attorneys with trial preparation, developed trial exhibits to motions and reviewed/organized documents for trial discovery. Legal Administration Tasks Generated, typed, formatted and edited letters, documents, motions, briefs and client forms. Hired, trained and managed a team of 15 Launched aggressive growth plans that helped increase customer base significantly. Market Research Defined industry segments and identified opportunities in domestic and international markets. Organizational Development Implemented strategy targeting high-profile clientele. Replaced industry leader within 9 months of product launch. Initiated Email Marketing Project Directed team to develop database of more than 250 K double opt-in members for weekly product update emails. Experience Marketing, Commnications, & Public Relations Specialist January 2001 to Current Company Name - City , State Cultivate and maintain close and productive relationships with journalists, bloggers and opinion leaders. Create print and Web-based communications materials; story pitches, press releases, Q-and-A interviews, presentations, video scripts and speeches - that are consistent with your client's image and message. Public speaking Correspondence with press on behalf of clients Press preparation of the client for conferences, media interviews and speeches. Marketing Intern Company Name - City , State Social media outreach
Event Planner August 2010 to July 2014 Company Name - City , State Assist with negotiations for space contracts; Conduct research; Book event space after making site visits Create and revise room layouts for each event Order supplies and audiovisual equipment Arrange food and beverage Ensure appropriate décor Gather information on each project to achieve quality event production Make travel arrangements Propose new ideas to improve the event planning and implementation process Serve as liaison between vendors on event-related matters Assist with managing on-site production and clean-up for events as necessary Prepare nametags, materials, notebooks, packages, gift bags, registration lists, seating cards, etc. Close out of event Assist with preparing budgets and provide periodic progress reports to staff directors for each event project; Keep track of event finances including check requests, invoicing, and reporting; Coordinate appointments and visits to see our space, and scheduling of events on the calendar; Prepare and modify event contracts as requested. Legal, Royalties Intern to the Regional Director of Urban Music June 2013 to September 2013 Company Name - City , State Gathered and analyzed research data regarding statutes, decisions, legal articles and codes. Drafted meeting agendas, supplied advance materials andexecuted follow-up for meetings and team conferences. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Created PowerPoint presentations used for business development. Made copies, sent faxes and handled all incoming and outgoing correspondence. Photocopied all correspondence, documents and other printed materials. Admissions Representative March 2013 to September 2013 Company Name - City , State Computed, recorded, and proofread data, records and reports. Researched, negotiated, implemented and tracked advertising and public relations activities. Defined project and company vision, strategies and tactics. Identified customer needs through market research and analysis. Managed the editorial content, design and distribution of the external company newsletter. Cultivated positive relationships with the community through public relations campaigns. School Board - Substitute Teacher September 2006 to May 2010 Company Name - City , State Applied progressive teaching principles to a class of 29 students, improving standardized tests scores by 17% in six-month period. Conducted small group and individual classroom activities based on differentiated learning needs. Communicated effectively with educators from various grade levels. Taught English Literature to grades 10-12.Used variety of teaching techniques to encourage student critical thinking and discussion in 9th grade World History course. Taught Creative writing to a diverse class of 20 students.Established and enforced rules for behavior and procedures for maintaining order among a class of 18 students. Developed, administered and corrected tests and quizzes in a timely manner. Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. Designed lesson plans focused on age and level-appropriate material. Human Resources Assistant May 2003 to May 2005 Company Name - City , State Developed training manual for new staff to ease transition for new employees. Effectively communicated with team members to maintain clearly defined expectations. Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates. Generated and distributed daily reports and order acknowledgments to appropriate personnel. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Directed personnel, training and labor relations activities. Advised managers on organizational policy matters and recommend needed changes. Reviewed federal and state laws to confirm and enforce company compliance. Created organizational flow charts and career path reports to evaluate employee compensation information. Ran the bi-weekly payroll process. Led a weekly open enrollment question and answer session with employees on benefit program updates. Developed, implemented and monitored programs to maximize customer satisfaction. Def Jam Records Marketing Assistant January 2003 to January 2005 Company Name - City , State Complete Works of Wardrobe 2009 List of Clients Live Nation Tennessee State University Busy Bee Marketing Def Jam Bailey's Billiards Coca-Cola Company Red Zone Entertainment Fli Musik Group Nashville "Music City" Fashion Show Carnivo Liquor Red Bull. Marketing Assistant March 2002 to March 2003 Company Name - City , State Marketing, Promotions, & Branding Assistant January 1998 to September 2001 Company Name - City , State Communicate with Marketing Department to ensure that the appropriate planning strategies and structures are in place and followed. Assist with the development of annual marketing plan for the organization Research for development of marketing plan Establish a system of reports and communications for all information from the marketing team to the sales team and for feedback Organize department meetings to review progress of programs and review of the week Employment Employment Agencies, Office Team, Volt, Adecco - Administrative & Marketing Temp Southern University Law Center- Chair, Barrister's Ball Sports and Entertainment Legal Association, President 2014 / VP of Entertainment 2013. Legal Assistant Intern May 1999 to September 1999 Company Name - City , State Completed case research via LexisNexis and Westlaw databases. Monitored legal volumes to verify that the law library was up-to-date. Collected data to prepare and draft settlement packages for clients. Composed and typed routine letters of correspondence. Analyzed law sources, including statutes, recorded judicial decisions, legal articles, constitutions and legal codes. Used computer databases, credit reports, tax and legal filings to locate persons and compile information for investigations. Organized legal memoranda and client correspondence. Education Juris Doctorate : Law , 2014 Southern University Law Center - City , State , USA B.S : Mass Communications , 2001 Tennessee State University - City , State , USA Mass Communications & Sociology 1 2008 Tennessee Technical Center - City Skills Administrative, Adobe Photoshop, Artist, Book, budgets, conferences, contracts, Creative Problem Solving, client, Clients, Customer Service, event production, event planning, Fashion, Fax, image, invoicing, notebooks, Law, Legal, managing, marketing plan, marketing, materials, meetings, Microsoft Office Suite, Office, Works, negotiations, Office equipment, presentations, Press, press releases, progress, Public speaking, quality, reporting, Research, sales, Scanner, scheduling, Self -Motivated, scripts, speeches, Team Player, phone, travel arrangements, video, Writer | PUBLIC-RELATIONS | 24710433@gmail.com |
PUBLIC RELATIONS AND EVENT PLANNING ASSISTANT Highlights Journalism student with strong written and verbal communication skills. Motivated self-starter with experience in public relations writing and event planning. Summary of Qualifications Cooperative team member Special events planning Multi-media marketing Writing and editing skills Microsoft Office, Excel, PowerPoint proficiency Experience Public Relations and Event Planning Assistant May 2015 to August 2015 Company Name - City , State Wrote press releases and media advisories, prepared information for media kits and maintained company website and social media outlets. Managed special events such as tournaments, book signings and parties. Coordinated services for events such as entertainment, signage, printing, event security and secured vendors and sponsorships. Vice President November 2014 to Current Company Name - City , State Manage all social media outlets including Twitter, Instagram and Facebook. Create events for professional development within a team of six journalism students. Develop strategies for acquiring and maintaining membership. Coordinator of Internal Marketing December 2013 to September 2014 City , State Managed inbound marketing campaigns to increase brand awareness and generate new business. Planned and negotiated media buys, including TV, print and digital. Contributed to the planning and execution of an event with more than 8,000 attendees. Education Bachelor of Arts : Journalism Public Relations , August 2012 INDIANA UNIVERSITY-PURDUE UNIVERSITY INDIANAPOLIS - City , State Journalism Public Relations Certificate in Event Management Skills book, editing skills, event planning, Event Management, Special events, Journalism, marketing, Excel, Microsoft Office, PowerPoint, Multi-media, press releases, public relations, self-starter, TV, verbal communication skills, website, written | PUBLIC-RELATIONS | 21297828@gmail.com |
MANAGER OF PUBLIC RELATIONS AND COMMUNICATION Summary Creative thinker, who is not afraid to work outside her comfort zone. Motivated team player, results orientated with a focus on achievement. Seeking to develop her career and is currently looking for a suitable position with an organization that values diversity and hard work. Areas of Expertise: project management Administration and Management Conflict management Youth programming Critical Thinking Spotting opportunities and identifying threats Personal Skills: Judgment and Decision Making Team Player Social Perceptiveness Active learner Adapt to working in diverse environment Highlights Program management Administration Conflict management Youth programming Collaborative manager Analytical thinker Spotting opportunities and identifying threats Team Player Adapt to working in diverse and environment Experience Manager of Public Relations and Communication Nov 2013 to Jan 2015 Company Name - City , State •Led the development and implementation of overall Public Relations Strategies •Developed proactive relationships with government, the media and other stakeholders. •Managed the organization of Group VIP visits and arranged meetings requested with authorities including President's Office, Prime Minister's Office as well as Ministry of Oil and Minerals and Attend Group VIP meetings. •Managed and supervised the content of the Company's website •Supervised the establishment of advertising and publicity materials in stands/exhibits required in the Company's participation in relevant conferences •Integrated Public Relations activities into overall promotional campaigns to support the Company's objectives and collaborate with other cross-functional divisions/departments for this end. •Established positive professional ties with Public Relations personnel in shareholder companies to ensure consistency and alignment of PR messages and initiatives. Team Leader Democracy and Governance Jan 2010 to Jan 2013 Company Name - City , State Served as a democracy expert tracking all levels of policy, technical, developments, legislative and legal changes in the democracy and governance arenas affecting USAID's activities and objectives in Yemen. Advised the USAID management team on projects developments and possible programmatic impact. Drafted concept papers, designed documents, project papers, terms of reference and other relevant documents for proposed new activities. Provided input and analysis towards the development of the USAID Yemen overall democracy and governance sectoral strategy. Oversaw and managed US government investments in DG and monitored and evaluated implementation against contractual obligations. Areas of work include gender equality, anti-corruption, elections, parliament, civil society, peaceful conflict mitigation, and youth civic engagement. Assisted in the design of the USAID's "Yemen Stability Initiative" aimed at tackling root cause of violent conflicts in the tribal areas through provision of economic opportunities for youth, vocational training, and peaceful conflict mitigation skills and tools. Worked closely with Key government offices including: Supreme National Authority for Combating Corruption, High Tender Board, Central Organization for Control and Audit, Ministry of Finance and Ministry of Planning among others, Parliament, Supreme Commission for Election and Referendum and Ministry of Local Administration. Managed key USAID projects with the following implementer: NDI, IFES, ADRA, Save the Children, MSI, UNDP and Partners for Democratic Change. Liaised with donors and embassies representatives to advance the Democratic reforms agenda for Yemen. Public Affairs Specialist Dec 2000 to Nov 2002 Company Name - City , State Developed and implemented the Democracy Small Grants program which funded local non-state actors in Yemen in the areas of education, gender equity, youth, economic development and democracy. Organized and implemented cultural programs and provided follow up on all educational and cultural programs. Cultivated a solid network among public institutions and leaders in the civic sector around the country. Designed the capacity building training for NGOs in remote parts of Yemen. Supported the funding of key civic projects including: Children Parliament, NGOs Directory in Yemen, First Educational Yemeni Cartoon, Children Library, and Women Income Generation project and Youth Community Participation. Was awarded the Foreign Service National award of the Year 2003 for high achievement in the outreach to the civil society and positive outcome and impact of the program. Child Project Officer May 1999 to Nov 2000 Company Name - City , State Served as Project Officer in the Community Based Rehabilitation and Inclusive Education project for children with disabilities. Managed program activities at rural areas and oversaw training and recruitment of local staff for the local rehabilitation offices in each area. Conducted surveys and evaluation of program impact and advised management of outcomes. Worked closely with donors to ensure synergy among on-going projects in the four targeted governorates. Liaised and coordinated with organization branches, Yemeni ministries, NGO representation and local and external consultants. Education M.A , Arts June 1996 Colorado State University - City , State Arts Additional Information Awards Nov 2009 Youth Leaders Award, Save the Children, Sanaa Nov 2007 US Department of State, Swanee Hunt Award for Advancing Women's Role in Policy Formulation, Washington DC Nov 2006 US Department of State Superior Honor Award, Sanaa May 2006 US Department of State Meritorious Honor Award, Sanaa May 2005 US Department of State Certificate of Appreciation, Sanaa Skills advertising, concept, conferences, content, equity, Finance, functional, government, Grants, investments, legal, materials, meetings, Office, MSI, network, Oct, Oil, PDM, personnel, PR, Prime Minister, Programming, Project Design and Management, Public Relations, publicity, recruitment, Rehabilitation, strategy, Supervision, surveys, Tender, website | PUBLIC-RELATIONS | 26330995@gmail.com |
DIRECTOR OF PUBLIC RELATIONS / ASSOCIATE ARTIST Summary Creative administrator and public relations coordinator offering administrative experience in both corporate and non-profit office environments. Dedicated and focused, adept at completing multiple tasks simultaneously and following through to achieve project goals. Highlights Mastery of Microsoft Office programs (Word, Excel) Meticulous attention to detail Windows, Mac OSX. Business writing Strong interpersonal skills Understands grammar Proofreading Billing and coding Proficiency in Outlook, Tessitura, Cision, Gorkana, Constant Contact software. Self-directed Professional and mature Resourceful Meeting planning Report writing Schedule management Experience Director of Public Relations / Associate Artist Oct 2013 to Current Company Name - City , State Handled all media and public relations inquiries. Extensive research and outreach to cultivate media connections. Contacting media outlets, pitching interviews with company and cast members. Writing and editing of press releases and promotional materials for productions. Account Coordinator / Executive Assistant Oct 2013 to Oct 2013 Company Name - City , State Assistant to Senior Executive Vice President Marcia Horowitz, focus on crisis management Extensive research and reporting - collecting daily media hits for clients and organizing them into reports Easily managed busy phone and email traffic Coordinated travel arrangements and expense billing for Ms. Horowitz Arranged both in-house and off-site meetings, as well as catering if needed. Keeping tabs on clients social media and web presence Proofreading and editing of press releases and written statements to reporters Interacting with members of the media on behalf of Ms. Horowitz. Served as back-up for the assistants of Howard and Steven Rubenstein, President and Founder of the company. Receptionist / Administrative Assistant Jun 2012 to Oct 2013 Company Name - City , State Served as liasion for visitors (many high profile) with building security Handled heavy phone, in-person, and email traffic. Arranged catering for large events, including celebrity luncheons, board meetings, product testing, and employee training. Coded to department, scanned, organized and sent company invoices (from all branches) to accounts payable. Maintained extensive records for off-site inventory of company-wide filing and storage system. Assistant Store Manager Dec 2010 to Apr 2012 Company Name - City , State Started as Seasonal Sales in Washington DC, and worked way up to Assistant Store Manager of NYC Flagship Generated impressive sales figures, we were regularly the top-selling store in the United States. Communicated with customers, employees and other individuals to answer questions and explain information regarding product and sales. Reported the store's financial performance every evening, in a report sent not only to US management, but to headquarters in London. Reconciled and reported discrepancies found in records. Trained new employees on brand focus and operations Implemented creative new displays Worked alongside head of US PR in order to prepare for spring trunk shows, and arrange the loan of merchandise to magazines for publicity. Office Coordinator May 2010 to Aug 2011 Company Name - City , State Served as first point of contact between instructors, parents and students for Duke University Summer Program Managed the front desk, including greeting visitors and responding to telephone and in-person requests for information. Handled medical records, driver's log and vehicle check-out Created a schedule for the airport pick-up and drop-off students in the program. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and screened a high volume of internal and external communications, including email and mail. Also served as class instructor, created a syllabus for and taught classes akin to an introductory Theatre class at the college level. Made a semester's worth of lesson plans, exercises, rehearsals,performances, and presentations for a class of 18 students Education Master of Arts 2008 The Royal Central School of Speech and Drama Writing for Stage and Broadcast Media London, United Kingdom Worked independently with other graduate students across disciplines to create work for the prestigious Source Festival. Interned for play development workshop The Fiend . Specialized coursework geared towards copywriting, script reading, and development. Bachelor of Science 2004 Skidmore College GPA: Cum Laude Graduated with Departmental Honors Theatre Saratoga Springs, New York, United States Member of The Ad-Liberal Artists, Skidmore's finest (and only) improv team. Multi-year participant in the National College Comedy Festival. Graduated Cum Laude, with Departmental Honors Interests All aspects of theatre, especially performance and playwriting, volleyball, kayaking, music, reading, hiking, swimming, blogging Skills Accounts payable Copywriting Crisis management Editing and proofreading Research Filing Inventory Mac, PC, Excel, Microsoft Office programs, Office, Outlook, Windows, Word Organizing Promotional materials Additional Information Interested in all aspects of theatre, especially performance and playwriting, volleyball, kayaking, music, reading, hiking, swimming, blogging | PUBLIC-RELATIONS | 30642458@gmail.com |
ASSOCIATE VICE PRESIDENT FOR COLLEGE ADVANCEMENT & PUBLIC RELATIONS Executive Profile I've worked in higher education administration for 7 years, predominately in advancement and public relations at both the university and community college level. In addition, I've taught or authored over 20 unique college courses primarily in the business discipline Currently, I have the privilege of serving Mississippi Delta Community College as the Associate Vice President for College Advancement and Public Relations. In this role, I serve as the Chief Advancement & Chief Communications Officer reporting to the College President. A member of the college's senior administrative team since 2010, I also serve on the President's Cabinet. As the Executive Director of the MDCC Alumni & Foundation, Inc., I have overall responsibility for advancement at the college including alumni affairs, annual giving, major gifts, records, planned giving, donor relations, and events. I also have responsibility for public relations including college marketing, communications and news. Professional Experience Company Name City , State Associate Vice President for College Advancement & Public Relations 07/2009 to Current Responsible for college wide public relations, marketing, and advertising Executive Director of the MDCC Alumni & Foundation, Inc. Company Name City , State Director of Development 07/2007 to 07/2009 Major gifts fundraiser and responsible for the multi-million dollar comprehensive campaign; Coordinate fundraising efforts among Academic Deans, University Vice Presidents, Board Members, and Prospective Donors Significantly increased overall fundraising success while cultivating the largest gift in the university's history ($3.1M) Company Name City , State Adjunct Instructor 08/2006 to 05/2007 Courses taught: Principles of Management (Undergraduate Level; 220 students per class); International Business (Graduate Level Team Teacher) Company Name City , State Instructor, Assistant Basketball Coach, Webmaster 08/2004 to 05/2006 Courses taught – Economics; Personal Finance; Advanced Computer; Web Design; Business Law for College Credit Other duties: Assistant Coach (Basketball); Webmaster and creator of school website; Student Council Advisor; School Newspaper Advisor (Certified MPSA Teacher) Education MBA : Management and Marketing 2005 Delta State University , City , State , United States 3.89 GPA BBA : Management and Marketing 2004 Delta State University , City , State , United States Graduated with honors: Summa Cum Laude; Received The First Diploma having the highest grade point average of the undergraduate class 3.98 GPA Overall; 4.00 GPA Major Doctor of Education Degree : Higher Education Administration Delta State University , City , State , United States Coursework and comprehensive exams completed: December 2012 Core Accomplishments Mississippi Delta Community College Alumni & Foundation, Inc. Increased annual contributions by 500% since becoming Executive Director Total annual giving averaged $72,000 for the five year period prior to my employment. In the 2013 fiscal year, annual contributions exceeded $350,000. As of June 2014, total pledges receivable anticipated through 2024 exceeded $420,000. Prior to 2010, pledges receivable had not exceeded $100,000 Instituted the following new programs through private donations: The Staff Appreciation Fund, The Robert W. Steinriede Faculty Development Fund, The Emergency Student Support Fund, The School Support Fund and the Athletic Improvement Fund Increased the alumni directory from 1,500 known constituents to over 15,000 Delta State University Alumni & Foundation, Inc. Cultivated and secured the largest single gift in the history of Delta State University with a $3.1 million bequest matriculating in 2014 Secured funding for two professorships each totaling $250,000 Initiated and coordinated the first 2 phases of the University's $40 million campaign Developed and implemented The Corporate Scholarship Program resulting in an immediate enrollment increase of 20 students the first year Skills Personal Effective written and verbal communication skills Effective managerial and administrative skills Ability to adapt and respond to various situations Ability to maintain high level of confidentiality Ability to work with diverse staff, faculty, students, and donors Institutional Advancement Experience in working with a non-profit Board of Directors and volunteers Working knowledge of budget development, fiscal administration, and foundation fiduciary responsibilities including accounting, contracts, budgeting and cost control principles including Generally Accepted Accounting Principles and automated financial reporting systems Knowledge of federal and state financial regulations Ability to analyze financial data and prepare financial reports, statements and projections Working knowledge and skill involved in the bookkeeping processes associated with receiving, acknowledging, and recording contributions Working knowledge of development practices including annual campaigns, major gifts campaigns, endowments, investment policies, scholarship programs, donor recognition, and community relations Ability to maintain relationships with significant and influential individuals Ability to solicit gifts Public Relations Proven ability to lead and manage a comprehensive strategic communications, media relations, and marketing program to advance an organization's mission and goals Experience in planning, writing, editing, and production of newsletters, press releases, annual reports, marketing literature, and other print publications and directories Experience in planning, promoting, and facilitating events Experience in creating and maintaining institutional websites and social media platforms Experience in developing and disseminating information in relation to a crisis or emergency event Technology Literacy Banner (Ellucian, Inc.) database including the advancement module for prospect management The Raiser's Edge Fundraising Software (Blackbaud) QuickBooks for Nonprofits FindWealth 8 (Wealthengine) Adobe Creative Cloud programs and applications including Photoshop, Illustrator, Muse and Premire Pro All standard Microsoft Office Programs (including word, excel, access and others) Styleguard editing software Joomla! 3 for web development Certifications Local Project Agency (LPA) Project Development Management Training – MS Dept. of Transportation (2013) Graduate of the Mississippi Community College Leadership Academy (2012) FEMA Certified in ICS-100, Introduction to the Incident Command System (2009) FEMA Certified in ICS-200, ICS for Single Resources and Initial Action Incident (2009) FEMA Certified in IS-00700.a, National Incident Management System (2009) FEMA Certified IS-00800.b, National Response Framework (2009) Completed specialized training in planned giving through the Council for Advancement & Support of Education (2007) Community Service Curriculum Committee Adviser, Delta State University College of Education (2012-Present) Volunteer Firefighter, Bolivar County Volunteer Fire Department (2001-Present); County Fire Chief 2010; Assistant Chief & Training Officer 2008-2010; Captain 2007-2008; Firefighter 2001-2007 Board Member, Cleveland/Bolivar County Crime Stoppers (2007-Present) Board Member, Delta Center for Community and Economic Development (2007-2010) Affiliations Delta Human Resource Management Association Council for Advancement & Support of Education (District III); Roles: Mentor, Annual Conference Volunteer & Session Moderator Association of Fundraising Professionals (Mississippi Chapter) College Public Relations Association of Mississippi; Role: Elected in May 2014 to a three-year board appointment as association vice-chair (2014-2015), chair (2015-2016), past-chair & adviser (2016-2017) Publications Abraham, D.R., Gibson, M.C., Novicevic, M.M., & Robinson; R.K. (2009). Becoming an outstanding management historian in the USA: Biographical research of Wren's and Bedeian's pathways. Journal of Management History , 15(1), 9-19. Novicevic, M., Williams, L., Abraham, D., Gibson, M., Smothers, J., Crawford, A. (2011). Principles of outstanding leadership: Dale Carnegie's folk epistemology. The Journal of Applied Management and Entrepreneurship , 16(3). | PUBLIC-RELATIONS | 19503224@gmail.com |
RESEARCH AND STUDY ELABORATION MANAGER / PUBLIC RELATIONS MANAGER / HUMAN RESOURCES SUPERVISOR https://www.linkedin.com/profile/view?id=178111535&trk=nav_responsive_tab_profile https://www.facebook.com/theofilos.bentis Additional Information *Date of Birth : December 9, 1980
*Place of Birth : Athens, Greece
*Marital Status : Single Professional Summary Shifting business needs and priorities in a systematic and effective way. Excels at implementing operational assessments and conducting functional requirements analysis for businesses of all sizes. Highly ambitious with more than 7 years providing results-oriented leadership. Workflow analysis and project management. Skills *Business development *Workflow analysis *SQL and databases *Business artifacts documentation *Data mapping *Brand management *Operations management *Business process mapping *Microsoft Office Suite *Organized *Fluent in Greek, English *Multi-tasking *Creative *Critical thinking *Report development *Project planning *Attention to detail *Team building *Filing and data archiving *Flexible *Accurate and detailed *Excellent planner and coordinator *Works well under pressure *Social media knowledge *Pleasant demeanor *Team building *Accounting familiarity *Critical thinker *Spreadsheet management *Report analysis *Employee training and development Work History Research and Study Elaboration Manager / Public Relations Manager / Human Resources Supervisor , 10/2007 Company Name – City , State * Collecting the data and the resources for studies and choosing the adequate population group for research. * Conducting the research and harvesting the data accumulated, and elaborating the studies. * Proposing additional potential research and studies that would coincide with up-to-date political and economic trends. * Preparing press releases and articles for publication to promote the company's researches and studies to the public, as well as representing the company at board meetings and conferences for promotional reasons. * Ensuring the effectiveness and the efficiency of staff, representing the personnel to the board of directors and maintaining personnel data and records. Research Associate , 10/2009 Company Name – City , State
Working independently or in a team on
determining research project specifications
* Developing plans, strategies, partnerships and
other ideas to make educational and research activities successful
* Creating evaluation plans
* Maintaining and evaluating educational program to retain
reputation of the group
* Identifying activities being undertaken in the
research offices that will inform, improving or otherwise enhancing existing
and planned educational programs.
* Developing communication pathways to ensure
that feedback occurs between research team and education team
* Working with physicians and other health care
professionals in developing research methodologies
* Developing, conducting, and analyzing surveys
* Leading focus groups and conducting key informant
interviews
* Data preparation, collection, entry and analysis
(qualitative and quantitative)
* Supporting the preparation of conference abstracts,
research proposal, and reports (for publication)
* Identifying and developing grant
proposal/application for the division
* Participating in quality improvement sessions with
senior staff to identify areas for improvement between research and education
operations
* Supporting Senior staff with develop of a
research/education communication bridge
* Coordinating and maintaining a strong liaison
with Principal Investigators, hospital personnel and representatives from
outside agencies regarding ongoing conduct of clinical research
* Preparing annual progress reports on all open and closed studies and forms as
required by the Research Ethics Board
Research Associate , 10/2010 Company Name – City , State * Working independently or in a team on determining research project specifications and gathering data from sources to complete pre-study forms, as well as study forms as dictated by clinical trials protocols. * Registering patients and informing appropriate personnel of treatment options * Coordinating critical documents and binders for clinical research, and assisting with data collection and data management * Designing, implementing andmanaging a system for organizing, planning and controlling work flow related clinical research activities * Designing a system to coordinate, complete and submit data in a timely and accurate manner * Verifying proper storage conditions, accountability, and disposition of investigational products; maintenance of up-to-date and accurate investigator study files * Informing study personnel of communications regarding adverse drug reaction reports and ensuring appropriate documentation is completed * Reviewing source documentation and case report forms with site teams or other representatives as per UHN policy and ICH/GCP guidelines. Executive Director , 05/2014 Company Name – City , State * Screening the business plans submitted for potential funding * Organizing the presentations of potential investment projects to ensure that are in accordance with the regulations * Managing the inflow of investment projects and getting them in contact with potential investors-members of the network * Promoting the network to attract members, investment projects and companies that are willing to sponsor the network * Daily in contact with key people within the network to address potential issues and/or to promote new ideas * Overseeing additional day-to-day tasks that may include administrative assistant's tasks and accountant's responsibilities. Education Bachelor of Science : Economics , 06 2004 University of Essex - City , State * Business and Business Administration coursework * Coursework in Management * Basic Econometris * Econometric Forecasting Master of Science : Applied Economics and Finance , 12 2005 Athens University of Economics and Business - City , State * Economics and Business Economic Policy * Basic Econometric Modelling and Statistics * Financial Portfolios and Investments ADDITIONAL EDUCATION * Financial Times Global
Events: Preparing
for the Upturn, -How Greece can manage
the challenges and capitalize on the opportunities of the changing global
economic environment-, April 1st & 2nd, 2009,
Athens, Greece.
* Ministry of
Administrative Reform and e-Governance/Athens Chamber of Commerce and Industry: Common Evaluation Framework, -Introduction to the Common Evaluation
Framework and guidance for its successful implementation-, December 5th,
2013, Athens, Greece.
* Foreign Languages: English, French (beginners)
* Computer Skills: Microsoft Office (Word, Excel, PowerPoint), Research
and in Communication with National, European and Global firms, institutions,
companies and organizations, both private and public, for the acquisition of the
required data for analysis. RESEARCH & STUDIES * The Banking System and the
Business Sector, -(R.S.C.-A.C.C.I.)- ~Conducted in partnership
with the Athens University of Economics and Business, and K-RESEARCH S.A.~
* The Effects of the Economic
Recession on the Commercial Business Sector and Industries, -(R.S.C.-A.C.C.I.)-.
* Strategic Planning of
Social Security, -(R.S.C.-A.C.C.I.)- ~Conducted
in partnership with the University of Piraeus~
* The Taxation Policies in the Countries of
the Euro zone and the Total Tax Burden on Corporate Income, -(R.S.C.-A.C.C.I.)-.
* The Process of Firm Establishment and the
Bureaucracy Involved, -(R.S.C.-A.C.C.I.)- ~Published on news papers and web sites
on Friday, February 20, 2009 / utilized for policy reforms by the Minister of Economics~
* Research and Analysis of the Operation
Procedure and the Development of Several Business Sectors, including Supermarkets
and Multistores, Construction Companies, Commerce and Industry, Telecommunications,
Automotive Retail Sale Companies and Pharmaceutical Companies, -(R.S.C.-A.C.C.I.)-.
* The Financial Performance
of Tourism Between 2005 and 2008, -(R.S.C.-A.C.C.I.)-.
* Establishing the
Correlation Between SMEs and the Banking System, -(R.S.C.-A.C.C.I.)-.
* Corporate
Taxation Amidst A Crisis, -(R.S.C.-A.C.C.I.)-. ~Conducted in
partnership with Messrs. Yiannis Varoufakis and Tasos Patokos of the National
and Capodistrian University of Athens~
* Illegal Trade: The Commercial Side of
Illegal Business Activity, -(R.S.C.-A.C.C.I.)-.
* Entrepreneurship
in Greece, Analyzing the Business Data of the Athens Chamber of Commerce
and Industry, -(R.S.C.-A.C.C.I.)-.
* Identifying the Factors that Affect Firms'
Liquidity, -(R.S.C.-A.C.C.I.)-.
* Nationwide Greek Chambers' Research:
Identifying the Problems that Affect Firms' Efficiency and Longevity, -(R.S.C.-A.C.C.I.)-.
* Reaching for the At Most Accurate
Estimation of the Number of Employees in the Public Sector, -(R.S.C.-A.C.C.I.)-.
* The Effects of the Greek Recession and
Austerity Measures on Firms' Business Cycle, -(R.S.C.-A.C.C.I.)-.
* The Effects of Bureaucracy and the
Correlation Between Firms' Transactions with the Greek Public Sector, -(R.S.C.-A.C.C.I.)-. PROJECTS * Undergraduate
Project: University
of Essex –‘Analyze the extend to which the investments of the English
Government in the 1930's, as well as the impact of the investments in the
housing sector, assisted in the development of the English economy using
statistic data and econometric models'-
* Post-graduate
Project: Athens
University of Economics and Business –‘Analyze the operation, the economic
development and the financial performance of the State Hospital of Lamia'-
* Essay: University of Essex –‘The history and the development of science
parks, as well as the impact of public policy towards science parks'-
* Essay: University of Essex –‘Romano Prodi has called the Growth and
Stability Pact “stupid”. By analyzing the economic arguments for and against
the pact, assess whether he was right to do so'-
* Essay: University of Essex –‘Population Growth As A Source Of Economic
Growth'-
* Essay: University of Essex -‘Market Oriented Economic Reforms since the late
1980s have negatively affected the poor and worsened income distribution in
developing countries”. Discuss and illustrate your answer with country
examples'-
* Essay: University of Essex -‘Discuss empirical evidence regarding tests
of the Purchasing Power Parity Theory'-
* Essay: Athens University of Economics and
Business –‘Operational Analysis of the Greek Pharmaceutical Industry'-
* Essay: Athens University of Economics and
Business –‘Economic Analysis of K.M. Westelle &
Associates, Inc.'- PERSONAL INTERESTS *Studying economic and financial literature *Attending seminars relative to job and/or business interests *Undertaking
personal business development projects, as well as, business and product
placement and development projects * Music *Sports *Combat
sports and martial arts *Traveling | PUBLIC-RELATIONS | 36107065@gmail.com |
WARD CLERK UNIT SECRETARY ADMISSIONS AND DISPOSITIONS CLERK 3RD PARTY LIABILITY CLERK PATIENT Executive Summary Seeking a part-time nonmedical/retail position that will afford me the opportunity to use my various social and professional skills. strong organizational and problem-solving abilities, demonstrating sound judgment in establishing priorities and making decisions.
*Well-Developed interpersonal skills; interact effectively with people on all levels; remain calm during stressful situations.
*innovative and resourceful, with the ability to recognize valuable applications for new ideas and a talent for successful implementation.
*Conscientious and quality-oriented with an earned reputation for dependability, efficiency and professionalism. Core Qualifications MS Word MS Excel MS Powerpoint SOX (Sarbanes-Oxley Compliance) Training Adult CPR/AED Certification Professional Experience Ward Clerk, / Unit Secretary, Admissions and Dispositions Clerk, 3rd Party Liability Clerk, Patient Eligibility Clerk, Public Relations Assistant As Supplemental/Cooperative Care Clerk, initiated and tracked a program to conclusion with an annual budget of $700,00 for over 40,000 beneficiaries. Maintained outpatient health records, determining eligibility of patients. Single-handedly overhauled a repository of 1,000 specialized records, receiving consecutive superior ratings. Company Name January 2012 to Current HR/Payroll Supervisor Accounting Apprentice City , State Prepares payroll, taking into consideration non-standard shifts and overtime pay Process Out of Cycle check requests as needed Compute vacation, holiday and sick time Process weekly payroll following the guidelines of the Collective Bargaining Agreement Respond to requests for income verification and/or employment verification Respond to associates questions/concerns in a courteous, pleasant manner Maintain payroll files Monthly reporting and reconciliation Implement payroll policies Determines payroll liabilities by calculating employee federal and state income and social security taxes and employer's social security, unemployment, and workers compensation payments Respond to unemployment Insurance claims Pull queries for various monthly reports, reconcile and process check request for Conducts monthly SOX audits Check and audit timekeeping records and master file changes for compliance with established standards Update rates of pay and calculate retroactive pay Respond to inquiries in a timely manner Preparation of weekly financial reporting for multi-sites and multi-states Perform various accounts payable and accounts receivable functions Month-end closing - preparation of P&L Statement and balance sheet Financial forecasting and analysis Back-up HR Manager in all facets of HR duties. Company Name October 1993 to January 2012 Shipping and Receiving Clerk/Scheduling Clerk/Inventory Control Clerk/Customer Service Representative/Payroll Administrator City , State Verified and kept records on incoming and outgoing shipments Prepared items for shipment Received items into warehouse Compared identifying information for incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records Scheduled appointments for product to be delivered to the warehouse as well as shipped out of the warehouse taking into consideration delivery times and warehouse availability for product Complied and maintained records of quantity, type and value of material, equipment, merchandise or supplies stocked in establishment Counted merchandise in stock and posted totals to inventory records via computer Provided information to customer by verifying understanding of requests and answering questions Resolved billing problems by identifying the problem; explaining the procedure and forwarding the required adjustments Maintained payroll information by collecting, calculating and entering data Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions and job title and department transfers Resolved payroll discrepancies by collecting and analyzing information Provided payroll information by answering questions and requests Maintained payroll operations by following policies and procedures; reporting needed changes Maintained employee confidence and protected payroll operations by keeping information confidential. Company Name January 1983 to June 1992 Assistant Supervisor, Air Evacuation Clerk/Assistant Supervisor, Inpatient Records Clerk/Supervisor Medical Service Accounts Officer/Patient Affairs Clerk/Hospital Outpatient Records Clerk Supervised a support staff of six in managing all administrative functions related to patients using air evacuation services. Coded each diagnosis and prepared concise medical histories to be entered into computer for patient's Aerovac Medical Record. Personally managed difficult non-medical attendant issues directly with stateside facilities, ultimately saving hospital thousands of dollars. Entered discharge diagnosis and procedures into computer for all inpatient and ambulatorysurgeries (3,000 cases annually) generated by 60 providers, ensuring that the proper paperwork was accurate and complete. Obtained and compiled records for various audits, reviews and committees. Assisted in pulling and screening more than 1,800 medical inpatient and outpatient records in support of JCAHO. Upgraded several deficient functions within Inpatient Records; corrected discrepancies dating back three years. Managed the hospital leave program, as well as mail and distribution program. Significantly upgraded hospital's Regulation Program, resulting in elevation from a marginal to outstanding rating. Drafted and implemented several innovative proposals to improve administrative efficiency. Developed updated operating procedures for Mail & Distribution Office ensuring prompt and error-free service to 80+ departments. Responsible for collecting cash, posting of ledgers and maintaining accountability for the Medical Service account. Prepared billings; maintained files and ensured security of cashier's cage. Restructured hospital's insurance billing and accounts receivable system, resulting in outstanding ratings. Education University of North Carolina 1982 Bachelors of Arts : Sociology City Sociology Military - 1983- 1992 Skills accounts payable, accounts receivable, administrative, administrative functions, Back-up, balance sheet, billing, billings, budget, cashier, concise, CPR, delivery, diagnosis, Financial forecasting, financial reporting, HR, Insurance, inventory, managing, MS Excel, Mail, Office, MS Powerpoint, MS Word, Month-end closing, payroll, policies, proposals, receiving, reporting, Sarbanes-Oxley, taxes, type | PUBLIC-RELATIONS | 10554045@gmail.com |
CHIEF INNOVATION AND OUTREACH OFFICER Professional Summary Creative, social innovator with extensive project experience from original concept to strategic development. Talents include thoughtful and socially-conscious program design, systems thinking across disciplines and departments, inert ability to problem solve, and consistent dedication to authentic collaboration, even in the most challenging circumstances. Core Qualifications Change management and ability to shift roles and problem-solve quickly in an emerging organization Expertise in progressive K-12 education models, instructional design, policy and politics around education reform efforts Lead developer and facilitator in training and professional growth Creative problem solving in scenarios with multiple variables Acute awareness for budget management and resource allocation Systems thinking and ecological approach to program development, implementation and evaluation Positive, energetic and a believer of creating a culture of risk-taking, reflection, and humor to do our collective best work Experience 06/2013 to Current Chief Innovation and Outreach Officer Company Name - City , State Leadership and Program Development: Provided leadership for innovation, growth, and development of a progressive K-8 education program. Defined, implemented, and fostered clear and transparent processes to support innovation at every level of the organization. Implemented new ways to gather data and measure impact around student learning, development and assessment of the whole child. Project Management and Creative Development: Identified projects that have strong potential and allocate budgets to test them. Developed prototypes and gathered feedback around the impact and value for innovative and appropriate growth. Ensured alignment of innovation projects with the vision and mission of the ECS. Relationship Building and Outreach: Empowered professional transformation through professional growth experiences. Supported internal communication to build brand and culture. Developed external communication platforms to build connection with progressive education mindset throughout the region. Visioning, Mission Development, and Implementation: Planned, designed, and conducted strategic planning sessions that adhere to the ECS Guiding Principles and mission for building an ecologically literate citizenry. Coordinated opportunities for deep dives into environmental mission and for further reflection and connection with organizational culture. Conducted mindset growth opportunities for faculty to build leadership capacity and resilience. Financial Management and Budgeting: Project managed the design and execution of a 1.2 million renovation and retrofit for a new education facility. Supported annual collaborative budgeting, annual audit, and fiscal management of a 12 million dollar, public sector, non profit organization. 10/2014 to 04/2015 Consultant - Green and Healthy Schools Academy Company Name - City , State Collaboratively researched, planned and executed deep professional development experiences for educators, administrators, and community members around culture development and systemic change. Utilized human-centered design and mindset techniques to support professional transformation. 06/2008 to 06/2013 Curriculum Architect and Academic Director Company Name - City , State Developed an innovative curriculum model that utilizes the environment as a teaching tool. Engaged partnerships with organizations to develop relationships rather than "one-hit-wonder" programs. Piloted alternative measurements for student thinking and learning. Provided leadership for changing the conversation around education, the profession, school governance, and school design. Utilized human-centered design to support and develop systems and infrastructure to "rethink school." 07/2008 to 07/2009 Science Educator and Environmental Coordinator Company Name - City , State Instructed students at all grade levels using non-traditional practices, including using 600+ acre park as an extended classroom. Developed curriculum for all grade levels integrating the science, tech, and engineering standards. Provided professional development for teachers in curriculum development and integration of content areas. Supported infrastructure, systems, and early development of a new organization. 09/2004 to 09/2007 Educator - Center for the Highly Gifted Company Name - City , State Instructed 4th grade highly gifted students with various levels and abilities in math, reading, social studies, sciences, and the arts. Created and adapted curriculum materials for instruction based on curriculum blueprints from elementary and middle school guidelines. Worked collaboratively with the Washington National Opera to create original operas with 75 students annually. Provided a basis of knowledge of gifted education to parents, colleagues and community. Taught and practiced problem solving, creative problem solving and creative thinking models with students. 02/2001 to 08/2002 Account Executive Company Name - City , State Coordinated and executed public relation strategies, events, and media placements. Discussed and prepared crisis communication plans for clients and strategic partners. Designed and implemented environmental communications programs for corporate clients. Advised clients on strategic philanthropy partnerships and environmental education programs. 01/2000 to 02/2001 Account Coordinator Company Name - City , State Supported media relations, media lists, and outreach efforts for clients. Refined materials, publications, and marketing pieces. Developed internal cultural programs to support a fun, thoughtful, and creative work environment. 05/1998 to 01/2000 Education and Outreach Coordinator Company Name - City , State Developed new Energy and Resource Conservation Education program for grades 2-12. Drafted grant proposals for environmental education projects in the Pittsburgh City Schools. Designed, authored and edited program newsletter and other publications and presentations. Wrote curriculum about the built environment for vocational and middle school students. Planned teacher workshops and events to illustrate connections of the natural and built environments. Education 2012 Principal Certification : School Leadership Gannon University - City , State 2004 Masters : Curriculum Design and Instruction University of Maryland College - City , State Creative Initiatives in Teacher Education (CITE) Program 1998 BA : Environmental Studies Allegheny College - City , State Professional Affiliations Trained in Human Centered Design at Luma Institute Completed Including Ourselves in the Change Equation: Personal Learning for Organizational Performance, Harvard University Graduate School of Education Member of the design team for the Pittsburgh STEM Ecosystem sponsored by Remake Learning and the Carnegie Science Center Member of the Remake Learning Network Chief proposal writer for the Thinking Lab HS XQ application Volunteer curriculum integration adviser to the Pittsburgh Opera Creator of Think Out Loud monthly sessions to encourage and advance the education profession and to promote educator voice in redesigning what schools could "look like" regionally Additional Information Pittsburgh's 40 under 40 Award winner (2015) Presenter at the Healthy Schools Summit (2016) Heinz Endowment's SyncUp Non Profit Women's Leadership Development Cohort (ongoing) Western Pennsylvania Environmental Award, (2015)- Curriculum designer for the Environmental Charter School (k-8) and ECS Secondary Experience (9-12) Presenter and collaborator with the regional Visual Thinking collaboration with Quaker Valley School District and Harvard Project Zero (2015) Speaking engagements at Carnegie Mellon University, Allegheny College, Point Park University, and Duquesne University (2013-2019) Panelist at The Pennsylvania Partnership for Green and Healthy Schools in Harrisburg, PA (2014) Guest blogger on evolveEA's website (2014) Presenter at Greenbuild (2014) Presenter at National Green Schools Conference (2016) Skills expertise in 21st century teaching and learning, systems thinker and passionate about ecological literacy, human-centered design facilitator, strong written and communication skills, proficiency in social media and community outreach, and strong ability to visually communicate ideas, concepts, notes, and programs | PUBLIC-RELATIONS | 29525715@gmail.com |
SENIOR ACCOUNT EXECUTIVE Experience 10/2011 to Current Senior Account Executive Company Name - City , State 10/2011 to Current Senior Account Executive Company Name - City , State Serve as day-to-day contact for senior level Microsoft clients (e.g. collaborate, strategize and counsel on approach to business problem and/or storytelling goals) Oversee strategic storytelling efforts in major metropolitan markets that aim to grow consumer perceptions of Microsoft and its positive impact on a community (e.g. markets include New York, San Francisco, Seattle, Boston, Los Angeles etc.) Integrate with internal and external stakeholders on messaging, narrative development and communications plans support a holistic storytelling approach (e.g. PR, social, product, marketing, stakeholders etc.). Maintain lasting relationships with top-tier influencers across a variety of tech and consumer sectors on behalf of clients like Microsoft, Volvo and Safeway. Manage junior level team members, offer career coaching and mentorship Managed and grew Microsoft Office brand ambassador program (e.g. which worked to drive brand awareness, credibility and shift consumer perceptions through notable consumer lifestyle bloggers and influencers via online and social campaigns Drove strategic campaign development and execution for Microsoft Office events and key seasonal moments (e.g. holiday, back to school, etc.). 10/2009 to 10/2011 Public Relations Associate Company Name - City , State Provided public and media relations/public affairs support for Walmart stores in Oregon (e.g., market research, public outreach, public sentiment monitoring, political analysis, building and maintaining relationship with statewide nonprofits and other stakeholders). Managed media relations and executed ongoing awareness campaign for an alternative youth education program (Oregon National Guard Youth Challenge Program). Managed healthcare association, Oregon Society of Physician Assistants (e.g., membership recruitment, conference planning and execution). 01/2008 to 10/2009 Assistant Manager Company Name - City , State Managed team of up to 10 sales associates (e.g., scheduling, sales coaching and retail operations). Ensured that associates are successfully marketing the Fossil brand. Coached associates on sales floor; trained new associates on company values and sales expectations. 01/2007 to 12/2007 Assistant Manager Company Name - City , State Promoted to people manager; managed team of 80-plus employees; sought and recruited brand reps (e.g., conducted interviews, hired and led new employee orientations). Worked as visual manager (e.g., supervised visual and marketing layouts and brand presentation). Education June 2006 B.A University of Oregon - City , State from the School of Journalism and Communications Skills approach, coaching, clients, Journalism, market research, marketing, media relations, messaging, Microsoft Office, PR, recruitment, retail, sales, San, scheduling, strategic | PUBLIC-RELATIONS | 15917885@gmail.com |
PROGRAM MANAGER Professional Summary Highly-motivated community service professional skilled at networking, media outreach and relationship development. Flexible and versatile team player who maintains a sense of humor under pressure. Core Qualifications Citizen engagement Employee relations Media relations Inter-governmental and legislative affairs Social media Event planning and logistics Public speaking Copywriting and copyediting Microsoft Word and Excel expertise Strong communication skills Experience 10/2015 to 08/2016 Program Manager Company Name - City , State Contributed to relevant blogs, conferences and events both off-line and online to increase brand awareness. Managed the complete redesign and launch of the company's website in [Number] months. Created an official company page on Facebook to facilitate interaction with customers. Managed all social media programs, including Internet forums, blogs, social networking applications and message boards. Presented on current promotions to the public at events and tradeshows. Wrote newsletter marketing copy and presentation materials for special projects. Established effective working relationships with clients, government officials and media representatives. Developed and implemented communication strategies and information programs. Gathered and analyzed data on community needs and interests. Developed and published a monthly citizen newsletter. Organized public appearances, lectures, contests and exhibits to increase product awareness. Designed web and other content, including monthly newsletters and promotional calendars. Managed the editorial content, design and distribution of the external company newsletter. Conferred with production, graphic design and web-design personnel to coordinate production of corporate communications materials. Developed corporate communications strategies and programs, including project timelines. Coached less experienced public relations staff members on corporate communications practices. Proofread and reviewed all print and electronic content for correct grammar and adherence to house style. Revised campaigns in response to feedback from the creative director, account team and clients. Reviewed and edited colleagues' written work for grammar, tone, voice and creative quality. Implemented SEO strategy, resulting in [Number] % increase to website hits. Used software to manage efficient delivery and track content drafts. Communicated with designers, graphic producers, video editors and videographers to create cohesive company voice. Researched industrial and technical information to quickly come up to speed with unfamiliar industries. Maintained awareness of digital trends and new emerging technologies and platforms. 08/2011 to Current Office of State Representative Intern District Director City , State Recruited, trained and supervised 8-12 new staff members, interns and volunteers each year. Reviewed staff work and gave comprehensive and constructive feedback. Developed a 28-page training manual for new interns and volunteers. Developed training program for specific, assigned job tasks, including database management and constituent casework. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Planned and publicized events, including securing more than $150,000 in sponsorships. Edited and distributed press releases and pitches to local and national media outlets, securing positive coverage in multiple publications. Attended community meetings and forums to answer questions, address complaints and explain procedures. Collaborated with community members to educate the public regarding issues such as constitutional amendments and newly enacted legislation. Received and screened a high volume of internal and external communications, including email and mail. Simplified topics such as healthcare, energy, government and technology through clear, concise and compelling writing. Wrote newsletter copy and presentation materials for special projects. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists. 01/2012 to 05/2012 Intern Company Name - City , State Identified customer needs through market research and analysis. Tracked communication regarding clients using print and electronic media. Education Bachelorof Science : Public Relations University of Texas at Austin Public Relations Bachelor of Journalism : Broadcast University of Texas - City Broadcast Skills Excellent interpersonal skills, Strong communication skills, concise, conferences, copyediting, Copywriting, clients, database management, email, Employee relations, Event planning, government, logistics, market research and analysis, materials, Media relations, meetings, Excel, mail, Microsoft Word, newsletter, page, press releases, problem solver, Public speaking, publications, Fast learner, Self-starter, spreadsheets | PUBLIC-RELATIONS | 12567516@gmail.com |
MANAGER Summary As a recent college graduate with a degree in psychology and a miner in business I posses over 5 years of experience in various fields and customer service management. Throughout the years I have undertaken several jobs positions and internships. These placements have enabled me to develop not only specific industry experience, but also valuable and transferable skill sets in the fast-paced sector of management, marketing, and public relations. Being an exceedingly motivated, and astute individual, I seek to apply my current skill sets, some of which are strong visualization skills, communications, leadership and organizational skills to the rewarding field of event planning. Where I can bring my zealous, strategic values. Education Major:Psychology Minor: Business Mercy College May. 2014 Bachelor of Science : Psychology City , State Relevant course work in Developmental psychology, Cognitive psychology, Historical psychology Experience Company Name September 2011 to Current Manager City , State Oversee staff, reservations, and great customer at this trendy Manhattan restaurant. Plan shift schedules for staff. Monitor daily product deliveries and inventory. Maintaining equipment, adhering to health and safety precautions, making sure the kitchen and dining areas follow health code standards, keeping records of these practices for health inspectors, solving employee or customer problems. Personally increased restaurant traffic by creating awareness of happy -hours deals, specials and weekly events through the use of social media outlets such as Instagram, and Facebook. Company Name January 2015 to May 2015 Intern City , State Support design and development team in the fashion accessories hats department. Update line sheets according to changes made to samples. Track, organize and prepare sample orders for various sales, marketing and photography departments as needed. Successfully organize show room to effectively display products for merchandising vender meetings. Research popular hat trends for the season. Develop trend boards to be shown to potential buyers and displayed in showroom. Research and compile color trends for the upcoming season and match to color pantones. Demonstrate leadership skills, assertiveness, and intellectual curiosity. Company Name September 2013 to August 2014 Ticket Office Manager City , State Supervise box office and online ticket sales for concerts, sports, theater, and other events at various venues in the Northeast. Track ticket inventory and place orders for ticket printing. Maintain records of ticket sales and complimentary tickets given for particular events. Generate and analyze weekly ticket sales reports using Microsoft Excel. Respond customer to telephone and email inquiries. Created awareness of company website through phone and social media marketing. Generated and maintained clientele list for future events. Increased online ticket sales through email, and telephone marketing. Personally generated over 20,000 (25%) in ticket sales. Company Name September 2011 to May 2014 Clerical Assistant City , State Processed paperwork and payroll for 15 tutors. Coordinated with tutors to ensure adequate coverage for students in the program. Tutored students in English, History, Spanish, and Regents Exam preparation. Developed problem solving skills and context clues awareness for newly immigrating students with language development difficulties to be implement in citywide regents exams. Partnered with teachers to evaluate and create a more personalized learning curriculum to meet each individual student needs. Company Name September 2013 to December 2013 Public Relations/Marketing Intern City , State Supported clients marketing initiatives related to social media campaigns, press releases, direct mail, email communication, and events. Facilitated marketing strategies targeted at prospective clients. Maintained client press and media contact list using Cision database. Posted news, upcoming events, images, and more on client social media channels to keep followers engaged. Used Adobe InDesign to edit sponsor decks for upcoming events, including cost, layout, marketing and PR strategy for event, and guests attending. Created image layouts in Adobe Photoshop for use on company website and in emails to potential clients. Compiled detailed information for pitch letters to potential clients, such as websites, social media sites, blogs, newspapers, magazines, and TV that could be part of PR strategy as well as events that would be arranged. Company Name June 2009 to July 2011 Sales Associate City , State Assisted retail customers with apparel selections and processed sales transactions. Helped style merchandising displays to meet brand target style approach. Skills Team Leadership Accomplished Manager Social E-commerce Natural Leader Microsoft Office Adobe InDesign/Photoshop Database Management Spanish Fluency Strategic Thinker | PUBLIC-RELATIONS | 21478007@gmail.com |
BILLING SERVICES ASSOCIATE Professional Summary Detail-oriented and versatile government, commercial, and non-profit billing professional with proven ability to efficiently manage multiple assignments while meeting strict deadlines. Excels at cultivating and managing internal and external client relationships. HIGHLIGHTS Exceptional verbal and written Proficient with Microsoft Office Suite communication with all executive levels (including SharePoint) and PeopleSoft Dedicated to process improvement High customer service standards Meticulous attention to detail Time management and positive attitude Work Experience Billing Services Associate September 2012 to Current Company Name Oversee all aspects of billing operations performed by the Office of Society Services (OSS) staff including, invoice generation and distribution, payment processing, and retention of related records. Serve as the subject matter expert on the systems used to process billing services including netFORUM, LaserFiche, Media Services Group (MSG) Ad Manager, Elan Web, and train other staff in the use of these systems. Work closely with Accounts Receivable and Tax Office to resolve any issues with invoicing and collecting revenue for ACS products and services. Provide general customer support via phone and email as needed based on operational levels, and serve as primary point of contact when OSS manager is out of the office. Distributed daily batch workload to team within 24 hours of receipt and assign deadlines to meet service level agreements. Worked with internal business units to resolve billing discrepancies in a timely manner. Established reasonable deadlines for billing orders and worked with staff to ensure targets were met. Leading this effort, the team's average completion rate was 94% for the year 2014, representing an improvement over the year 2013 rate of 84% and well in excess of the established baseline of 75%. Exceeded expectations of providing resources and training to the OSS team to accomplish assigned billing tasks for ACS publications, publications' advertisement, and other miscellaneous billing. Once became knowledgeable of all billing processes and systems utilized, department operations were streamlined and documented through Standard Operating Procedures (SOPs). Created a service level agreement spreadsheet on SharePoint to summarize the measures of each billing service/project. Was awarded in September 2014 for supporting the transition of a billing project known as ACS AuthorChoice. This required working closely with the Publications department in the Columbus, OH ACS office to build the transition plan, including creating workflow charts and customizing sales transaction reports. Introduced new Records Retention/Scanning service to the Office of Society Services in January 2015. Formulated idea of the OSS staff offering to scan documents/agendas for the entire ACS organization to reduce office clutter and to convert hard copies into digital format. The first test run for a Membership business unit was successful and reduced offsite storage fees in half. Client Accounting Coordinator July 2007 to July 2012 Company Name Manually generated, reviewed, and processed 70+ government and commercial client invoices on a monthly basis utilizing Maconomy X accounting system. Types of contracts for billing included T&M, CPFF, FFP, and Cost Reimbursement. Interfaced daily with Project Managers to ensure final invoices were in compliance with appropriate contract guidelines and regulations. Reviewed and included supporting documentation with invoices, such as expense verification, activity reports, and budget summaries. Processed write-offs and recorded journal entries. Prompt turnaround time with processing invoices once approvals were received from Project Managers Assigned turnaround time for processing invoices after receiving edits from Project Manager was 24 to 48 hours, but consistently prepared final invoices within the same day of receiving approval. Provided with the opportunity to prepare budget trackers, which was originally prepared by the Senior Contracts Administrator. Because of the ability to learn the manual billing procedures and accounting system in a very short period, was assigned to complete monthly budget trackers to include with invoices. Nominated and received the June 2011 Employee of the Month award. Established high credibility with Project Managers, which allowed them to ask for assistance with other aspects of finance (acted as liaison between Project Managers and Accounts Payable/Receivable). Internet Billing Coordinator May 2005 to July 2007 Company Name - City , State Managed 45 federal government agencies ensuring their internet billing and account information were presented accurately every month. Audited accounts to ensure the nodes were attached to the correct mobile telephone numbers. Researched and evaluated options for meeting user needs with the internet billing system, and guaranteed that system requirements were identified and incorporated successfully. Assisted in recuperating lost revenue. Processed exceptions (missing and/or incorrect data) to guarantee that customers were correctly invoiced through the internet system in order for companies to receive payment for services rendered. Proactive in supporting Account Managers, Consultants, and Account Liaisons with internet billing concerns. Answered internal business units' questions and resolved situations regarding the internet billing analysis system in less than one hour time frame. Conducted one-on-one training sessions on how to utilize the billing system and download multiple reports and invoices. When necessary, would attend conference calls with account liaisons and clients to help with internet billing issues. Received 2006 Excellence Award, in which was nominated by team members. Consistently implemented new ways of resolving customer concerns and shared those ideas with the internet billing team. Senior Customer Service Representative December 2003 to April 2005 Company Name - City , State Provided world classcustomer service taking inbound calls from customers while meeting productivity and quality standards. Resolved customers' issues on first-call basis, including handling escalated concerns and follow up if needed. After nine months in position, started taking escalated calls in manager's queue. Served as acting manager handling escalated customer concerns for two hours or more per day. Processed team credits and holds on customer accounts. Evaluated customer billing statement credits to ensure they were valid and approved promptly. Assigned to assist new employees at the Practical Assessment Center. Chosen to train 20 new employees on product knowledge and quality call flow before they transitioned onto their new team. Monitored live calls twice per week for quality assurance and provided feedback after each monitoring session. Education BBA : Business Administration , 2003 Temple University - City , State Business Administration Skills accounting, Accounts
Payable, Accounts Receivable, Ad, ask, billing, billing system, budget, charts, Contracts, client, clients, customer service, customer support, documentation, email, finance, frame, government, invoicing, Office, OSS, processes, Publications, quality, quality assurance, receiving, sales, Scanning, service level agreement, service level agreements, spreadsheet, Tax, telephone, phone, workflow | PUBLIC-RELATIONS | 24590489@gmail.com |
INSURANCE SPECIALIST Summary Accomplished communicator who mediates effectively and uses negotiating and persuasion skills to achieve consensus. Proficient in account management, training, project management, and building strong relationships. Proven ability to streamline operations, educations, and troubleshoot problem areas. Demonstrated history of successful administration and effective issue resolution, while providing high-quality leadership, and managing individuals from varying backgrounds. Skills Spreadsheet management POS systems Microsoft Office proficiency Advanced MS Office Suite knowledge Medical Billing Microsoft Excel certified Administrative support specialist QuickBooks Expert employee training Invoice processing Advanced clerical knowledge Microsoft excel Marsha systemFosse system Experience Insurance Specialist 04/2017 to Current Company Name City , State Processed applications, payments, corrections, endorsements and cancellations. Developed, implemented and monitored new underwriting guidelines for the agency. Compiled coverage and rating information in an accessible format. Submitted up-to-date activity and production logs to agency management for review. Researched coverage and premium options and supplied clients with the best coverage available. Finalized and maintained all types of personal lines insurance policies within the agency. Front desk agent 12/2015 to Current Company Name City , State Dispensed guidance, direction and authorization to carry out major plans. Reviewed sales price
and operating costs. Ensured work was accomplished in a safe manner in accordance with established operating
procedures and practices. Handled telephone inquiries. Documented business requirements, functional specifications
and training procedures. Managed quality communication, customer support and product representation for each
client. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited
orders. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and
fax. Performed store opening duties, including counting cash drawers and checking all equipment
for proper functioning. Public relations 09/2011 to 06/2012 Company Name City , State Identified customer needs through market research and analysis. Defined project and company vision, strategies and tactics. Researched, negotiated, implemented and tracked advertising and public relations activities. Evaluated and managed new strategic business opportunities. Expanded product and company recognition in the national press to support the sales and marketing teams. Organized public appearances, lectures, contests and exhibits to increase product awareness. Billing and Coding 07/2010 to 08/2010 Company Name City , State Obtained information by contacting appropriate personnel or patients. Organized files by color codes
Entered information into computer databases. Retrieved requested files and delivered to appropriate personnel. Reviewed files to check for complete and accurate information. Processed and routed incoming mail. Public Relations 08/2011 to 05/2017 Company Name City , State Identified customer needs through market research and analysis. Defined project and company vision, strategies and tactics. Organized public appearances, lectures, contests and exhibits to increase product awareness. Worked with management to identify trends and developments that might influence PR
decisions and strategies. Researched, negotiated, implemented and tracked advertising and public relations activities. Education and Training High School Diploma 2011 Jones Senior High School Business Administartion 2017 Southern University City , State , United States Personal Information Majorette (twirler/ dancer)
Volleyball
Affiliations
Walk of Life (St. Joseph Hospital)
Willing to relocate: Anywhere
Additional Information
Won employee of the month in March 2016 Skills account management, Administrative support, advertising, art, business management, call center, clerical, closing, color, client, clients, customer satisfaction, customer
service, customer service, customer support, databases, direction, e-mail, employee training, fax, functional, Invoice processing, machine operation, market research and analysis, Medical Billing, Microsoft Excel, mail, Microsoft Office, MS Office Suite, payroll, personnel, POS, PR, public relations, quality, quality assurance, QuickBooks, retail, safety, sales, script, shipping, Spreadsheet, telephone, vision Additional Information Majorette (twirler/ dancer)
Volleyball
Affiliations
Walk of Life (St. Joseph Hospital)
Willing to relocate: Anywhere
Additional Information
Won employee of the month in March 2016 | PUBLIC-RELATIONS | 14667659@gmail.com |
SPECIAL EVENTS COORDINATOR Summary Marketing and public relations professional with over five years' experience in campaign management, strategic media communications, social media management and event planning, seeking position as Marketing Coordinator with milk + honey. Excellent verbal and written communication skills Sound knowledge of marketing principles Market project management-motivated, confident, multi-tasks, creative, innovative and energetic Social media savvy Highlights Excellent verbal and written communication skills Sound knowledge of marketing principals Market project management-motivated, confident, multi-tasks, creative, energetic Social media savvy Accomplishments Conceptualized and launched the [Campaign name] marketing campaign, which led to a [Number]% increase in sales. Initiated groundbreaking PR campaign for a television company, which secured [Number]% additional public interest compared against earlier efforts. Ran communications and public relations efforts on [Number] [Project type] projects with budgets totaling $[Amount]. Served as [Products] product line expert. Experience Special Events Coordinator June 2014 to Current Company Name - City , State Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups. Cultivated positive relationships with the community through public relations campaigns. Estimated project costs and monitored budgets.Developed corporate communications strategies and programs, including project timelines. Managed official company page on Facebook to facilitate interaction with supporters. Coordinated monthly and quarterly marketing and community events, such as [Example]. Administrative Assistant August 2012 to June 2014 Company Name - City , State Researched, negotiated, implemented and tracked advertising and public relations activities. Evaluated and managed new strategic business opportunities. Planned and organized corporate media and other special events. Established long-range objectives and developed innovative strategies to help achieve them. Planned and negotiated media buys, including TV, radio, print and digital. Managed the complete redesign and launch of the company's website in [Number] months. Created an official company page on Facebook to facilitate interaction with customers. Managed all social media programs, including Internet forums, blogs, social networking applications and message boards. Presented on current promotions to the public at events and tradeshows.Established long-range objectives and developed innovative strategies to help achieve them. Estimated project costs and monitored budgets. Edited and distributed press releases and pitches to local and national media outlets, securing positive coverage in multiple publications. Tracked negative communication about the organization on websites and blogs and developed strategies for addressing it. Public Relations Intern March 2012 to July 2012 Company Name - City , State Researched, negotiated, implemented and tracked advertising and public relations activities. Wrote and developed media kits for [Initiative name] and [Project name]. Evaluated and managed new strategic business opportunities. Edited and distributed press releases and pitches to local and national media outlets, securing positive coverage in multiple publications. Social Media Intern May 2011 to September 2011 Company Name - City , State Created an official company page on Facebook to facilitate interaction with customers. Conceptualized and wrote project briefs to jump start the work of outside vendors and internal stakeholders. Marketing and Public Relations Intern September 2010 to May 2011 Company Name - City , State Created an official company page on Facebook to facilitate interaction with customers. Managed both inbound and outbound marketingcampaigns to generate new business and to support partner and sales teams. Wrote newsletter marketing copy and presentation materials for special projects. Planned and publicized events, including negotiating vendor contracts and designing promotional materials. Education Bachelor of Science : Business Marketing Montana State University - City , State Member of [Club Name] ClubCoursework in [Course Name] Interests Marathons, hiking, reading, volunteering, lectures, yoga, professional development and scrapbooking Additional Information Philanthropy Chair, Alpha Omicron Pi Volunteer, Reading to Kids Marketing Co-Chair, Junior League Skills Public Relations Software: Gorkana, Factiva, Cision, Desktop Publishing Software: Illustrator, Photoshop, Microsoft Office Suite Online: Google Docs, social media platforms (ie. Facebook, Twitter,Pinterest, YouTube and Instagram) | PUBLIC-RELATIONS | 19929506@gmail.com |
MARKETING COORDINATOR Professional Summary Marketing Coordinator offering 10 years' experience. Capable and
focused on delivering high quality service. Proactive team player
and coaching abilities. Excellent attention to details. Well
organized and self-motivated. Focus on process improvement.
Strong time management skills and ability to work under pressure,
meet tight timelines and manage multiple tasks simultaneously.
Skilled at developing and maintaining effective communication
channels with clients, peers and administrative staff. Skills Marketing plan Media Plan Budgeting Advertising & Public Relations Strategic communications Brand Management Events Management Public Relations Campaign Public Relations Writing Publicity Retail promotions Time management Proofreading Advertising, Newsletter Agency, Organizing Brand Management, Organizational Brochures, Presentations Budgets, PR Budget, Press releases Budgeting, Pricing Competitive, Producing Content, Profit Contract negotiation, Project management Database, Promotional materials Management, Proofreading Special events, Public Relations Graphics, Public Inventory, Relations Logistics, Publicity Marketing strategies, Research Marketing plan, Retail Marketing, Sales Market, Strategy Marketing communications, Strategic Marketing and communications, Time management Materials, Trade shows Media relations, Translation Meetings, Web pages News releases Work History Marketing Coordinator , 02/2017 to Current Company Name – City , Puerto Rico Coordinate and implement monthly US promotional circulars
adaptations to PR Market by do translation, pricing and
audit report. Implement marketing and advertising campaigns. Translate and adapt corporate material to PR market. Liaised with Marketing Manager to manage and deliver
marketing and communications plans. Work with Marketing Manager to determine budget
distribution and manage expenses to that budget. Compiled product, market and customer data to forecast
accurate sales and profit projections. Perform competitive researches by identifying and
evaluating product characteristics, pricing and advertising. Support pricing team on PR Market pricing strategy. Provide project management for all assigned projects,
ensuring deadlines are met. Coordinate creation and printing of internal marketing
material requests. Keeps promotional materials ready by coordinating
requirements with graphics department; inventorying stock;
placing orders; verifying receipt. Assist and support 11 PR Stores when necessary for events
such as grand openings or other special events. Establish and maintain effective communication and working
relations with internal and external partners. Marketing Coordinator , 02/2015 to 02/2017 Company Name – Puerto Rico Coordinating marketing projects and activities as
requested. Provide support to marketing department. Preparing marketing reports with descriptive brief
summary and visual evidence of all local activities to
share with the manufacturer in Korea. Develop marketing communications campaigns. Preparing marketing and advertising strategies, plans,
and objectives; planning and organizing promotional
presentations. Ensure that messages are supportive of and consistent
with marketing strategies. Coordinate flow of information and communication and
disseminate it according to plan strategy. Producing additional marketing communications, such as
flyers, brochures and exhibition-related projects. Work with manager and business units to determine
budget and manage expenses to that budget. Identify, develop and execute communications strategy
for key media contacts and customer references. Research media coverage and industry trends. Improve communication efficiencies within company. Responsible for creating and delivering marketing ideas
and activities for 13 dealer partners. Organizing production of branded items such as stationery
and merchandise. Assisting with artwork production. Keep record of all advertising agency requests and
estimates to facilitate bill process. Accomplishes organizational goals by accepting ownership
to complete new and different requests. Events & Public Relations Coordinator , 06/2010 to 01/2015 Company Name – Puerto Rico Coordinate details of events such training, launches,
business meetings, trade shows, including site
selection/contract negotiation, registration database
management, and on-site management. Coordinate event logistics, including registration,
attendee tracking, presentation, materials support and
pre- and post-event evaluations. Work closely with hotels and other vendors to ensure that
all company requirements are fulfilled. Calculate budgets and ensure are adhered to. Promote products and services through public relations
initiatives. Create and deliver press releases, media relations
content and corporate newsletter content. Updates Web pages uploading new products information,
upcoming events and news. Develop reports of budget, return of investment and
others. Keep inventory of promotional materials. Supporting in-house marketing and design team by
coordinating and collating content. Track competitor publicity activity and prepared
comparative report to identify opportunities. Public Relations Intern , 08/2009 to 06/2010 Company Name – City , Puerto Rico Create Publics Relations Pieces as news releases and
media kits. Developed, planned, and executed advertising camping
using social media as Facebook, Twitter and YouTube. Updates Web pages uploading new products information,
upcoming events and news. Education BA : Communication, Public
Relations and Advertising , 12/2009 University Of Puerto Rico
Río Piedras Work History Marketing Coordinator , 02/2017 to Current Company Name – City Coordinate and implement monthly US promotional circulars
adaptations to PR Market by do translation, pricing and
audit report. Implement marketing and advertising campaigns. Translate and adapt corporate material to PR market. Liaised with Marketing Manager to manage and deliver
marketing and communications plans. Work with Marketing Manager to determine budget
distribution and manage expenses to that budget. Compiled product, market and customer data to forecast
accurate sales and profit projections. Perform competitive researches by identifying and
evaluating product characteristics, pricing and advertising. Support pricing team on PR Market pricing strategy. Provide project management for all assigned projects,
ensuring deadlines are met. Coordinate creation and printing of internal marketing
material requests. Keeps promotional materials ready by coordinating
requirements with graphics department; inventorying stock;
placing orders; verifying receipt. Assist and support 11 PR Stores when necessary for events
such as grand openings or other special events. Establish and maintain effective communication and working
relations with internal and external partners. Marketing Coordinator , 02/2015 to 02/2017 Company Name Coordinating marketing projects and activities as
requested. Provide support to marketing department. Preparing marketing reports with descriptive brief
summary and visual evidence of all local activities to
share with the manufacturer in Korea. Develop marketing communications campaigns. Preparing marketing and advertising strategies, plans,
and objectives; planning and organizing promotional
presentations. Ensure that messages are supportive of and consistent
with marketing strategies. Coordinate flow of information and communication and
disseminate it according to plan strategy. Producing additional marketing communications, such as
flyers, brochures and exhibition-related projects. Work with manager and business units to determine
budget and manage expenses to that budget. Identify, develop and execute communications strategy
for key media contacts and customer references. Research media coverage and industry trends. Improve communication efficiencies within company. Responsible for creating and delivering marketing ideas
and activities for 13 dealer partners. Organizing production of branded items such as stationery
and merchandise. Assisting with artwork production. Keep record of all advertising agency requests and
estimates to facilitate bill process. Accomplishes organizational goals by accepting ownership
to complete new and different requests. Events & Public Relations Coordinator , 06/2010 to 01/2015 Company Name Coordinate details of events such training, launches,
business meetings, trade shows, including site
selection/contract negotiation, registration database
management, and on-site management. Coordinate event logistics, including registration,
attendee tracking, presentation, materials support and
pre- and post-event evaluations. Work closely with hotels and other vendors to ensure that
all company requirements are fulfilled. Calculate budgets and ensure are adhered to. Promote products and services through public relations
initiatives. Create and deliver press releases, media relations
content and corporate newsletter content. Updates Web pages uploading new products information,
upcoming events and news. Develop reports of budget, return of investment and
others. Keep inventory of promotional materials. Supporting in-house marketing and design team by
coordinating and collating content. Track competitor publicity activity and prepared
comparative report to identify opportunities. Public Relations Intern , 08/2009 to 06/2010 Company Name – City Create Publics Relations Pieces as news releases and
media kits. Developed, planned, and executed advertising camping
using social media as Facebook, Twitter and YouTube. Updates Web pages uploading new products information,
upcoming events and news. Certifications Relations Strategic communications Brand Management Events Management Public Relations Campaign Public Relations Writing Publicity Retail promotions Time management Proofreading Skills Advertising, agency, Brand Management, brochures, budgets, budget, Budgeting, competitive, content, contract negotiation, database Management, special events, graphics, inventory, logistics, marketing strategies, Marketing plan, Marketing, Market, marketing communications, marketing and communications, materials, media relations, meetings, news releases, newsletter, Organizing, organizational, presentations, PR, press releases, pricing, Producing, profit, project management, promotional materials, Proofreading, Public Relations, Public Relations, Publicity, Research, Retail, sales, strategy, Strategic, Time management, trade shows, translation, Web pages | PUBLIC-RELATIONS | 31220062@gmail.com |
CLIENT SERVICE SPECIALIST Professional Summary Results oriented business professional with a successful track record in the areas of: Strategic planning; implementation and operation of programs within set time frames; volunteer management, Proven ability to see the “big picture” and quickly isolate areas for improvement. Strong analytical and problem solving ability combined with a solid understanding of team work. Ability to communicate well with individuals at all levels of the organization. Core Competencies Personable professional with quick learning skills Ability to effectively work independently and with a team Excellent Communication Skills- Written & Oral Highly organized and dedicated person with positive attitude. Highly motivated self-starter who takes initiative with minimal supervision Flexible team player with the ability to effectively prioritize and juggle multiple concurrent projects while still making deadlines Strong logical & analytical thinker with demonstrated talent for problem solving Thrive on challenging tasks in office environment. Confident, hard-working individual who is quick to assimilate new concepts and meet challenges Professional Experience Client Service Specialist Sep 2012 to Current Company Name - City , State Responsible for the analysis, troubleshooting and resolution of second-level service desk incidents Plan and manage program implementation for new clients; facilitate on-line registration for members and ensure all eligible members have access to website. Manage administrative/database functions for health screenings, resolve screening issues and maintain accessibility of member accounts. Work with implementation & account managers to plan on-boarding of new clients, also ensure all account requirements are met before client go-live. Research strategies to enhance client relationships Facilitate and ensure loading of all eligible members into database, within 24 hours. Streamline all processes to ensure scalability and position company for doubled growth; maintain competitive market operations while accommodating client customizations. Public Relations & Event Planning Intern Sep 2011 to Jun 2012 Company Name - City , State Led various project management life cycles inclusive of planning phases, event planning and management, and outreach program implementation; supported project execution via management and maintenance of foundation database. Facilitated recruitment processes and supervised performances for qualified volunteers supporting signature events and fundraising efforts; adapted to intensive scheduling requirements and maintained efficiencies in performance and program execution. Designed outreach materials and coordinated distribution to general public; provided details and information regarding participation in organizational programs and initiatives. Solicited donations from sponsors by means of products and services. Marketing Assistant May 2011 to Aug 2011 Company Name - City , State Oversaw Customer Rewards Program development, execution, and long-term management, which enabled motivational incentives to high-performing clients, resulting in increased company loyalty; key facilitator for design and implementation of marketing concepts and materials. Managed and maintained client database systems, and oversaw communications and reporting functions for proactive alignment of companywide goals. Improved personal production with concurrent task management and added value to marketing strategies with consultation and new concepts. Gained subject matter expertise regarding Prinaj product line to facilitate proactive management of client issues and expedited resolution of key service issues. Public Relations Associate May 2009 to Jul 2010 Company Name - City , State Orchestrated design, implementation, and ongoing management of multiple customer relations training programs in individually tailored compliance with client specifications; pro-actively reviewed and restructured programs to align with evolving needs and resolve unforeseen issues. Monitored pending hits and clips and assisted compilation of quarterly media reports in support of senior staff decision making. Responded to and managed media inquiries and requests; secured expert resources and co-developed press materials and reactive media responses. Cultivated and grew beneficial relationships with media entities and third party organizations to streamline liaising and communicative efforts with all clientele. Honored recipient of the Timex Communications Excellence Award. Education Master of Science , Integrated Marketing Communications 2012 Roosevelt University - City , State , USA Bachelor of Arts , Mass Communications 2009 Babcock University - City , State , Nigeria Computer Skills Fundraising Software: Donorperfect Desktop Publishing Software: Adobe Photoshop Word Processing Software: Microsoft Office Suite Accomplishments Honored recipient of the Timex Communications Excellence Award (2010) | PUBLIC-RELATIONS | 26173524@gmail.com |
COMMUNICATIONS CONSULTANT Summary Client-focused communications professional with nearly 10 years of internal communications, marketing, and public relations experience. Committed to producing results that deliver a unique blend of creativeness, strategy, and influence to advance company goals. Technical Skills Advising C-level executives Effectively working in a large complex organization with multiple entities Nonprofit and Public Relations agency experience Experience in Adobe InDesign creative software and WordPress Experience Communications Consultant 08/2017 to Current Company Name City , State Serves as an advisor, strategist, and writer for senior physician executives, including the Chief Quality Officer. Authors and leads annual communication strategies designed to motivate, engage, and inform employees and key organizational stakeholders. Develops internal send-all emails reaching more than 200,000 Kaiser Permanente employees. Supports senior executives in high-profile speaking engagements including Kaiser Permanente's TEDx talks (10,000 livestream participants), Institute for Healthcare Improvement National Forum (5,500 attendees), and Kaiser Permanente's National Quality Conference (1,000+ attendees). Built a communications function for the organization's research and development division which included establishing an intranet page, newsletter, monthly "stand up" meetings, quarterly all hands meetings, and roadshows to engage employees and key regional stakeholders. Serves as the national program leader in marketing strategy designed to showcase the organization's clinical advancements to large broker and employer groups. Rapidly develops stories for external website that feature patient and physician perspectives on a variety of medical advancements. Led the organization-wide adoption and implementation strategy for new emergency communication system designed to keep employees informed and connected in the event of a crisis. Serves as the national crisis communication representative for The Permanente Federation and eight Permanente Medical Groups. Marketing Communications Specialist 06/2015 to 08/2017 Company Name City , State Created clear and simple communication materials that empower members and prospects to make the best care decisions possible for themselves and their families. Provided consultation on communication strategies that support member engagement. Lead project manager for regional flu communications. Project managed first kp.org cause-based marketing campaign that outperformed established benchmarks by 125%. Produced creative print and digital advertising content to favorably position the organization with key member and non-member audiences. Served as communications consultant and strategist to 22 medical facilities on matters that impact patient care. Supported Legal department to ensure compliance with annual regulatory notifications to members. Led cross-functional teams to draft a variety of communication that help members navigate the complexities of their health plan. Internal Communications Specialist 05/2013 to 06/2015 Company Name City , State Produced comprehensive communication materials that connected employees to strategic and operational goals. Ensured organizational consistency in all aspects of communication to employees. Authored weekly employee newsletter with readership of 4,600. Responsible for the creation and posting of daily content on employee intranet page. Served as lead project manager for communication of a $300 million renovation at regional medical center to reduce impacts to operations. Developed creative concepts for employee communication projects to a variety of internal clients and business partners. Wrote on behalf of the Regional Hospital Administrator to align employees with organizational and care delivery initiatives. Public Relations Assistant 08/2010 to 04/2013 Company Name City , State Managed volunteers at client events. Organized speaking points for clients at public. Supported meetings and press conferences key clients and business partners. Wrote press releases and maintained relationships with members of the media. Education Master of Communication Management, M.C.M. 2016 University of Southern California City , State , USA Bachelor of Arts : Communication 2012 University of Hawaii City , State , USA Bachelor of Arts : Psychology 2012 University of Hawaii City , State , USA Board & Leadership Experience Communications Chair, Board of Directors 12/2014 to 12/2015 Company Name City , State Produced timely and comprehensive communication to chapter members about programs, workshops, and other matters of interest via digital and print chapter publications. | PUBLIC-RELATIONS | 85973397@gmail.com |
P DIRECTOR, INFORMATION SYSTEMS PACS ADMINISTRATOR/IS SYSTEMS ANALYST Summary I have developed a solid history of managing multiple projects and employees simultaneously while implementing
workable strategies with a constant focus on the future of the company. The combination of my proven success in IT
Management, Project Management, PACS development and implementation, with the communication skills developed as a Public Relations Manager creates a rare level of proficiency and problem-solving ability which will complement the success of any company project or department. Highlights COMPUTER SKILLS Windows PC and Server OS platforms through current, MS Office, MS SQL Server 2000-2008, UNIX, Linux, Internet Explorer, Adobe Photoshop, FrontPage, Dreamweaver, Flash, PowerPoint, Photo Finish, PageMaker, WordPerfect, IMAP4, plus many others.. PACS/HIS Related: CPSI - All modules of HIS, ChartLink, ClientWare, EMR - All versions of ImageLink PACS software and server systems (directed development) Non-CPSI - McKesson PACS, E-Film, Philips iSite, Sectra, GE Centricity - Current GE, Philips, Toshiba, Siemens, Konica, Kodak and Fuji radiology modalities (US, CT, CR, MR, etc), AS400, HMS, SpeechQ, MModal DocQRoute, Kronos, HMS LETTERS OF REFERENCE & MATERIAL EXAMPLES AVAILABLE UPON REQUEST Accomplishments As the Director of Information Systems for South Baldwin RMC, I was responsible for leveraging all technology, security and communication resources within the hospital and its 6 outlying properties. This position required coordinating with IS Leadership at our corporate parent, Community Health Systems, and balancing the same with local Administration. Early in my tenure, we were able to develop a new level of communication and cooperation between Nursing, Financial, Administration, Physicians, IS and CHS Corporate. I sat on a number of committees both within the company and the community to maintain the cooperation that allowed us to advance. In addition to successfully developing and mentoring an exceptional IS team of 6 during my two years in this position, we implemented the first three phases of Electronic Medical Record through the hospital and owned physician offices, completed a new data center implementation, conversion to fiber backbone communications and digital phone system, Windows 7 upgrade for over 800 users and total systems upgrades in the clinical departments. This facility was shifted to a higher level within the CHS network of 250 hospitals and awarded numerous national accolades from third-parties due to some of the changes made by my department and team. Experience Director, Information Systems PACS Administrator/IS Systems Analyst City , State Company Name / Aug 2012 to Jul 2014 As the Director of Information Systems for South Baldwin RMC, I was responsible for leveraging all technology, security and communication resources within the hospital and its 6 outlying properties. This position required coordinating with IS Leadership at our corporate parent, Community Health Systems, and balancing the same with local Administration. Early in my tenure, we were able to develop a new level of communication and cooperation between Nursing, Financial, Administration, Physicians, IS and CHS Corporate. I sat on a number of committees both within the company and the community to maintain the cooperation that allowed us to advance. In addition to successfully developing and mentoring an exceptional IS team of 6 during my two years in this position, we implemented the first three phases of Electronic Medical Record through the hospital and owned physician offices, completed a new data center implementation, conversion to fiber backbone communications and digital phone system, Windows 7 upgrade for over 800 users and total systems upgrades in the clinical departments. This facility was shifted to a higher level within the CHS network of 250 hospitals and awarded numerous national accolades from third-parties due to some of the changes made by my department and team. I was brought into South Baldwin Regional Medical Center as the facility's first IS-based PACS Administrator. After initial reorganization of the PACS environment and creation of PACS related support procedures and documentation, my responsibilities quickly expanded to IS projects where I identified productivity improvements that could be made. Some of these projects included: Becoming the 24/7 dedicated technical resource for all Radiology functions, meaningful use implementation coordination, fileserver redesign for more stable and productive use, network and system optimizations where needed to improve efficiency, outlying clinic improvements to encourage "single-company" relations, and a number of others where needed. My primary focus has always been providing the necessary tools and support for the constant improvement of patient care. Manager, ImageLink PACS City , State Company Name / Jun 2006 to Jul 2011 My hiring position at CPSI was as a Senior Project Manager in the ITS Special Projects division. After only 3 months in this position, I was recruited into the ImageLink PACS division as an Implementation Project Manager. Before being promoted to Assistant Manager then Manager of this division, my primary responsibilities were system install scheduling, preparation and complete onsite implementation. The three week onsite implementation of the ImageLink system entailed; coordinating server placement and networking with hospital IT, directing the installation of all server and reading hardware, coordination with all modality vendors to establish DICOM communication with the new system, integration with CPSI and other vendor HIS, Radiologist and staff training and conversion of data from the previous Radiology system. A number of these sites requested that we perform the conversion of data without involving the previous vendor. Success in these situations required developing an in-depth familiarity with numerous systems, including: McKesson, GE Centricity, Philips iSite, OrthoView, E-Film and Spectra PACS systems. Because responsibilities included development planning with Programming and travel with Sales to assist in promoting the ImageLink product, I acquired additional familiarity with these competitor systems in order to keep ImageLink current with the needs of our customers and provide my employees with training relevant to their implementations. This broad spectrum of involvement with multiple PACS systems left me knowledgeable on their use, tools and configuration.
CPSI of Mobile
In September 2006, ImageLink was in use at 27 of CPSI's 950 hospitals nationwide. Of the 101 sites added during my time in ImageLink, I implemented 58, either directly or in an onsite supervisory capacity while retaining ultimate responsibility for all installs and the overall performance of the division and its employees. IT Services/Public Relations Project Manager City , State Company Name / Oct 2003 to Apr 2006 In addition to managing all aspects of the company's information systems, I handled the development and execution of public education and outreach plans and materials, including public meeting organization and facilitation, direct mail, printed collateral, website updates and public relations events. Our primary clients included the City of Tucson, Arizona Department of Transportation, Pima County, Nevada Department of Transportation and the Federal Highway Administration. ICS Director Senior Hardware/Software Support Technician City , State Company Name / May 2002 to Jun 2003 After accepting full authority over all corporate information, communication and security systems, my primary responsibilities included: Employee management, cost control, developing and directing the implementation of all IT related projects, while assuring that my team and I consistently maintained the systems and services that our customers and employees relied on. My efforts in this position resulted in a 60% increase in employee productivity and the development of the first Private Label Auction site, for one of our key clients, creating the first source of income from the ICS Department. Spending in the ICS Department was decreased by more than $100,000. I was hired into this position as the direct assistant to the Vice President over the ICS (Information and Communication Services) Department. My duties included: Project management, documentation of policies and procedures, and reporting on the overall status of the ICS Department. During this year, I built the first comprehensive ICS procedure manual as well as the creation or replacement of all corporate IT and communication related policies. Education High School Diploma Mount Desert Island High School Skills PROJECT MANAGER, ITS, PACS, RADIOLOGY, DICOM, INTEGRATION, INTEGRATOR, MCKESSON, NETWORKING, SALES, SALES TO, SCHEDULING, STAFF TRAINING, TRAINING, WITH SALES, CLIENTS, SECURITY, DIRECT MAIL, PUBLIC RELATIONS, DOCUMENTATION, BACKBONE, DATA CENTER, MENTORING, PHONE SYSTEM, WINDOWS 7, COST CONTROL, INCREASE, SYSTEMS ANALYST, PROJECT MANAGEMENT, ADOBE PHOTOSHOP, AS400, DREAMWEAVER, EMR, EXCELLENT MULTITASKER, FLASH, FRONTPAGE, HMS, INTERNET EXPLORER, KRONOS, LINUX, MS OFFICE, MS SQL SERVER, MS SQL SERVER 2000, PAGEMAKER, PHOTOSHOP, POWERPOINT, PROBLEM-SOLVING, SIEMENS, SIMULTANEOUSLY, SQL, SQL SERVER, SQL SERVER 2000, TECHNOLOGY MANAGEMENT, UNIX, WORDPERFECT | PUBLIC-RELATIONS | 18133495@gmail.com |
ABOUT Creative communications professional good with implementing PR strategy, writing press collateral and managing press on-site at events, launches and trade shows. Also experienced in maintaining relationships to secure press placements, creating event and launch timelines and strategies and managing influencer campaigns and partnerships. Additionally‚ accomplished and well-versed in ROI, social media marketing strategy, creative marketing initiatives, SEM, design, content and copywriting. Education May 2015 Bachelor of Science : Public Relations The University of Texas at Austin - City , State Student in The Stan Richards School of Advertising and Public Relations VP, UT Austin Public Relations Student Society of America Texas Creative Advertising Sequence Completed Business Foundations Certificate in Marketing and Management — The McCombs School of Business (UT Austin) Accomplishments Created personal freelance agency, La Femme New York in May 2015 and secured press placements and launch initiatives for over 6 project-based clients in just 7 months Through strategic social media marketing, increased social media revenue up to $15,000 a month for HATCH Collection Managed and initiated brand and influencer partnerships garnering over $60,000 in conversion Increased acquisition, engagement and following on social media platforms: 8,000 followers in 5 months at HATCH Collection Experience 12/2015 to Current Digital Marketing and Social Media Manager Company Name - City , State Executing social and digital communication strategy and providing upper management and CEO with weekly social media schedules and analytical reports Planning, interviewing for and writing weekly strategic blog content (www.hatchcollection.com/blog) Liaising with creative team to create graphics and assets for social media outlets each week Compiling monthly revenue reports across all channels based on social media/Google Analytics and Kissmetrics Influencer/blogger seeding, executing brand and paid partnerships and outreach/sample sending from start to finish — reporting conversion and ROI post campaigns using analytics and CTRs Tracking analytics/results across social platforms and driving engagement and revenue per channel— beat previously-set company goals each month 07/2015 to 10/2016 Fashion PR Assistant (Freelance) Company Name - City , State Hellessy, Tess Giberson, Milly, Kaelen NYC, Novis, Naeem Khan, Libertine Event management (NYFW) - worked alongside production team and directors to manage venue logistics and to confirm day-of-show timelines Created media alerts with show/presentation details and blasting alerts to targeted lists Press check-ins / Seating chart arrangements 01/2015 to 07/2015 Digital Marketing Intern Company Name - City , State Social media marketing and analytics. Tracked web and social media impressions via Google Analytics and Kissmetrics highlighting individual Strategized for major social media campaigns ahead of art exhibits and the company's annual art festival -- artists and features and executing market research on how to optimize festival turnout Worked to calculate click-throughs for banners based on site and Google analytics and compiled marketing information and reports to improve annual art festivals Writing and compiling weekly social media calendars based on company and community events. 09/2012 to 05/2013 Beauty Public Relations Intern Company Name - City , State Clients: Obsessive Compulsive Cosmetics, Inglot Cosmetics, The Makeup Show, Hair Room Service Managed social media for agency and clients Event management for clients— managed press booths for clients for New York City's largest makeup artistry trade show (The Makeup Show NYC) Updated media lists: pitched to Glamour Magazine, Teen Vogue/Vogue, Ebony Magazine, Essence Magazine, Allure Magazine, Refinery29, W Magazine, etc. Put together press kits for clients— drafted and distributed press releases to press at Obsessive Compulsive Cosmetics' NYC store grand opening and trade shows (The Makeup Show NYC) Skills Web design and branding PR writing: media alerts, event wrap-reports, product dossiers, launch plans, press releases PR and marketing software proficiency and experience: FashionGPS, Cision, HootSuite, KissMetrics, Google Analytics Design software proficiency: InDesign, Illustrator, Adobe Photoshop ADDITIONAL ROLES The Makeup Show, 2015 (Events/PR Intern - NYC), Chaos Cocktails, 2014 (Marketing/PR Intern - Austin, TX), The PR Boutique, 2013 (Lifestyle PR Intern - Austin, TX) Diane Terman Public Relations, 2012 (Beauty PR Intern - NYC), Linda Gaunt Communications, 2012 (Fashion PR Intern - NYC) For more: https://www.linkedin.com/in/alyssa-neilson-54054057 | PUBLIC-RELATIONS | 14128006@gmail.com |
ACCOUNT REPRESENTATIVE Professional Summary I am a social media and public relations professional, experienced in creating direct-to-consumer and internal communications for global brands. I am also the founder of @Wandering_for_Eats, a foodie Instagram brand with over 3.5k followers and multiple partnerships with local businesses in Hudson County, New Jersey. Skills Social Media Strategy Digital Marketing Content Development Copywriting Photo Editing Microsoft Office Suite Ads C Content Content Development Copywriting Client Delivery Email Finance Financial Leadership Letters Marketing strategy Marketing Materials Meetings Microsoft Office Suite Network Photo Editing Profit Proposals Quick Recruitment Research Sales Stories Strategy Television Articles Work History 04/2016 to Current Company Name Organically increased Instagram following over 200% from 1k to 3.5k in the past four months, and achieved an average engagement rate of 12.2%. Continuously growing followers by optimizing my social media strategy. Collaborate with brands and local restaurants on sponsored posts, including creating content and copy, photo editing, and quick and informative engagement with the audience of each post. Produce weekly sponsored “snack hack” videos published on my Instagram Story in collaboration with a local food delivery service, and provide weekly analytics reports to the brand's marketing manager. Research local restaurants and create value-added content for daily Instagram Stories and Feed posts. Account Representative , 03/2019 to 05/2020 Company Name – City , State Developed campaign materials including social media plans with paid Twitter ads, program announcements, pitch letters, and satellite media tour alert copy for multiple Johnson & Johnson pharmaceutical brands. Created internal communications for Janssen, including daily media monitoring reports for C-suite executives, company-wide emails, LinkedIn articles published by leadership, training videos, and internal television slides
•Provided updates on running projects and set project-based goals in weekly client meetings. Compiled research on pharmaceutical brands and their campaigns to find new business opportunities. Management Trainee , 06/2016 to 10/2018 Company Name – City , State Led operations of 4 Café departments concurrently, including overseeing 4 Team Leaders and 30+ employees. Successfully planned and led Café operations for Super Bowl 2018 and Catering operations for Thanksgiving 2017, increasing sales 40% year-to-year and ranking #2 in the company for sales, respectively. Trained 10+ managers and 50+ employees for 2 store openings and led teams for the first month of openings. Human Resource and Recruiting Intern , 01/2015 to 12/2015 Company Name – City , State Created and implemented social media network growth plans for 5 Financial Advisors via LinkedIn. Secured over 10 interviews per week for Advisor candidates, via email marketing strategy that I curated. Founded the Women in Finance Internship to drive recruitment of entry-level women Financial Advisors. Developed and pitched grant and internship program proposals for non-profit and corporate funding, securing over $6k in funding. Education Master's Degree : Communication and Media Studies , 05/2018 Rutgers University - City , State GPA: 3.83 Bachelor's Degree : Communication and Women's & Gender Studies , 05/2016 Institute for Women's Leadership - City , State Leadership Scholars Certificate : 05/2016 Work History 04/2016 to Current Company Name Organically increased Instagram following over 200% from 1k to 3.5k in the past four months, and achieved an average engagement rate of 12.2%. Continuously growing followers by optimizing my social media strategy. Collaborate with brands and local restaurants on sponsored posts, including creating content and copy, photo editing, and quick and informative engagement with the audience of each post. Produce weekly sponsored “snack hack” videos published on my Instagram Story in collaboration with a local food delivery service, and provide weekly analytics reports to the brand's marketing manager. Research local restaurants and create value-added content for daily Instagram Stories and Feed posts. Account Representative , 03/2019 to 05/2020 Company Name – City , State Developed campaign materials including social media plans with paid Twitter ads, program announcements, pitch letters, and satellite media tour alert copy for multiple Johnson & Johnson pharmaceutical brands. Created internal communications for Janssen, including daily media monitoring reports for C-suite executives, company-wide emails, LinkedIn articles published by leadership, training videos, and internal television slides
•Provided updates on running projects and set project-based goals in weekly client meetings. Compiled research on pharmaceutical brands and their campaigns to find new business opportunities. Management Trainee , 06/2016 to 10/2018 Company Name – City , State Led operations of 4 Café departments concurrently, including overseeing 4 Team Leaders and 30+ employees. Successfully planned and led Café operations for Super Bowl 2018 and Catering operations for Thanksgiving 2017, increasing sales 40% year-to-year and ranking #2 in the company for sales, respectively. Trained 10+ managers and 50+ employees for 2 store openings and led teams for the first month of openings. Human Resource and Recruiting Intern , 01/2015 to 12/2015 Company Name – City , State Created and implemented social media network growth plans for 5 Financial Advisors via LinkedIn. Secured over 10 interviews per week for Advisor candidates, via email marketing strategy that I curated. Founded the Women in Finance Internship to drive recruitment of entry-level women Financial Advisors. Developed and pitched grant and internship program proposals for non-profit and corporate funding, securing over $6k in funding. Skills Social Media Strategy Digital Marketing Content Development Copywriting Photo Editing Microsoft Office Suite, Ads, C, content, Content Development, Copywriting, client, delivery, email, Finance, Financial, Leadership, letters, marketing strategy, Marketing, materials, meetings, Microsoft Office Suite, network, Photo Editing, profit, proposals, quick, recruitment, Research, sales, Stories, Strategy, television, articles | PUBLIC-RELATIONS | 16620172@gmail.com |
COMMUNICATIONS CONSULTANT Summary Client-focused communications professional with 10 years of internal communications, marketing, and public relations experience. Committed to producing results that deliver a unique blend of creativeness, strategy, and influence to advance company goals. Technical Skills Healthcare industry experience supporting health plans, hospitals, and medical groups. Experience in internal, external, and executive communication. Proven track record in communicating complex clinical issues and industry trends.
Demonstrated experience in successfully developing and managing communication programs that connect physicians to new healthcare solutions. Experience Communications Consultant 08/2017 to Current Company Name City , State Provides complex communications consultation, with an emphasis on writing care delivery related content for broad internal, external and leadership audiences. Supports senior executives in high-profile speaking engagements including Kaiser Permanente's TEDx talks (10,000 livestream participants), Institute for Healthcare Improvement National Forum (5,500 attendees), and Kaiser Permanente's National Quality Conference (1,000+ attendees). Executed successful clinical product introductions by coordinating actions with social media, public relations and other internal teams. Authored materials designed to articulate Kaiser Permanente's technological advancements in Electronic Health Record systems and Clinical Libraries that help to inform clinical decision making. Built a communications function for the organization's research and development division to internally and externally elevate best clinical practices. Leads communication activities designed to promote and accelerate the use of newly available clinical technologies to physicians. Leads monthly community of practice calls bringing together communication leaders from 8 Permanente Medical Groups to share best practices, surface care delivery stories, and cross-promote resources. Serves as the national program leader in marketing strategy designed to showcase the organization's clinical advancements to large broker and employer groups. Developed platform for cross-sharing public speaking opportunities among national communications team to elevate physician executives at healthcare industry events. Led the planning, development, and execution of a change management communication strategy in support of research and development division. Serves as an advisor, strategist, and writer for senior physician executives, including the Chief Quality Officer. Develops send-all emails designed to inform, motivate, and engage more than 200,000 Kaiser Permanente employees. Marketing Communications Specialist 06/2015 to 08/2017 Company Name City , State Created clear and simple communication materials that empower members and prospects to make the best care decisions possible for themselves and their families. Put together cohesive communication plans and marketing collateral in line with brand messaging and strategic objectives. Project managed first kp.org cause-based marketing campaign that outperformed established benchmarks by 125%. Led cross-functional teams to draft a variety of communication materials that help members navigate the complexities of their health plan. Served as communications consultant and strategist to 22 medical facilities on matters that impact patient care. Supported Legal department to ensure compliance with annual regulatory notifications to members. Internal Communications Specialist 05/2013 to 06/2015 Company Name City , State Produced comprehensive communication materials that connected employees to strategic and operational goals. Authored weekly employee newsletter with readership of 4,600. Responsible for the creation and posting of daily content on employee intranet page. Served as lead project manager for communication of a $300 million renovation at regional medical center to reduce impact to operations. Wrote on behalf of the Regional Hospital Administrator to align employees with organizational and care delivery initiatives. Public Relations Assistant 08/2010 to 04/2013 Company Name City , State Researched business needs, goals, marketing strategies, competitors and industry trends to guide public relations presentations and planning. Managed social media accounts by composing content, engaging with followers in comments, monitoring activities, and researching trends. Supported meetings and press conferences for clients and business partners. Supported the development of press releases and media kits. Education Master of Communication Management, M.C.M. 2016 University of Southern California City , State , USA Bachelor of Arts : Communication 2012 University of Hawaii City , State , USA Bachelor of Arts : Psychology 2012 University of Hawaii City , State , USA Board & Leadership Experience Chapter President 01/2015 to 08/2017 Company Name City , State Founding member of genKP's Hawaii chapter -- Kaiser Permanente's largest national business resource group dedicated to professional development and fostering cross-organizational collaboration on industry trends. Developed strategy and built a leadership team who helped Hawaii reach the largest membership numbers outside of California. Communications Chair, Board of Directors 12/2014 to 12/2015 Company Name City , State Produced timely and comprehensive communication to chapter members about programs, workshops, and other matters of interest via digital and print chapter publications. | PUBLIC-RELATIONS | 25001005@gmail.com |
FOUNDER/STRATEGIC ACCOUNT DIRECTOR Links www.hyvemyanmar.com Professional Summary To utilize my expertise and international experience as an Entrepreneur, Strategic PR & Digital Marketing Professional, and Creative Thinker. A dynamic professional with over 10 years of experience and a strong background playing a vital role in the development, management, growth, and retention of key accounts and clients. Service-oriented leader dedicated to fueling revenues, enhancing client's experience, and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline-driven environments, driving full project lifecycles with a focus on high-quality deliverables. Skills Management and Operational Leadership Critical Thinking and Problem Solving Networking, Business Development, and Stakeholder Relations Detail-Oriented and Results-Driven Creative Thinker and Effective Writer Strategy Development & Strategic Planning High-impact Proposal Presentation Key Account Management Project Management Research, Data Analytics, and Reports Social Media Strategy and Content Creative Mind with Love for Visual Design Articulate Planning an Effective Communication Don't Take No For An Answer Work History Founder/Strategic Account Director 08/2016 to 10/2020 Company Name – City , State , myanmar Responsible for the overall Operation and Management of the Agency specializing in Integrated Public Relations, Strategic Communications, and Digital Marketing Services. Developing overall strategy, conducting market and competitor analysis, coordination with clients and media - overall media strategy and execution guidelines for high-level projects - consultation on corporate strategy development - networking and business development - media and government relations and overseeing creative projects. Built and strengthened industry partnerships to improve product placements, amplify coverage, and maximize the effectiveness of marketing strategies. Determined target demographics and devised strategic marketing initiatives to reach target audiences. Led and managed talented teams of PR Professionals, Content Writers, Digital Marketers, Visual Designers, etc., to plan and implement project tasks meeting timelines and exceeding expectations. Managed relationships with high-profile clients and translated marketing and social media needs into results-driven strategies. Visit www.hyvemyanmar.com see full Agency Profile and Project Portfolio. Editor-At-Large 06/2014 to 12/2016 Company Name – City , State , Myanmar Was responsible for - Testing and evaluation of products ranging from Automotive to Computers. Attending Shows & Fairs, Media Events, Press Conferences, Product Launches, etc., - Preparing, editing, and proof-reading the news, articles, photos, videos, and product Reviews - collaborated with visual designers to develop and implement visual elements for the Print Magazine and Website - Coordinate within Management Team for strategic planning of the Magazine. Assigned stories, led content development meetings, and reviewed completed stories to guide the execution of concepts and tone. Devised attention-grabbing headlines and summaries for each article, determining the readiness of written pieces, made changes, and approve final versions for publication. Worked with graphic artists, post-production team members, and other specialists to produce captivating and successful content. Developed and optimized online and print strategies to maximize coverage, advertiser funding, and subscriptions. Establishing & maintaining business relationships with Partners such as Mercedes-Benz, Ford, Land Rover, Samsung, HTC, Asus as well as clients for advertising purposes and customers. Helped launched Myanmar's First & Only, International Standard, Hands-on Reviews based Magazine. Established a reputation as one of the most reliable Product Reviewers in Myanmar. Procurement Assistant 04/2010 to 12/2013 Company Name – City , State Provides procurement, logistical, and administrative support to the HQ supply team in the acquisition of a wide variety of goods and services. Reviews, records, and prioritizes purchasing requests and obtains additional information as required; determines the availability of vendors and funding sources; monitors status of existing requisitions, maintain contact with suppliers to ensure timely delivery of goods and services. Produces tender documents such as Request for Quotation (RFQ) and more complex ones such as Request for Proposal (RFP) and Invitation to Bid (ITB) based on the nature of requirements and cost of procurement involved; Collaborate and coordinate with all parties involved to ensure the tender documents reflect client's requirements and adhere to all rules and regulations. Prepares abstracts of offers and compile data contained in quotations and bids to determine which supplier can deliver the required goods/services at the best terms and lowest cost possible as per Financial Rules and Regulations and Procurement Guidelines. Finalizes Purchase Orders for approval, assists relevant Procurement Officers in supplier selection, negotiations, and preparation of Contracts on more complex, higher-value purchasing operations; while coordinating with all concerned parties and ensuring appropriate follow-up action. Maintains relevant internal databases and files; keeps track of any contractual agreements, systems contracts, etc. Researches retrieve and present information from a variety of internal and external sources on sources of supply, vendors by commodity, as well as obtaining specifications for new products and market research. Effectively and timely liaises with all concerned parties, including the various departments and offices, at all stages of the procurement process to ensure utmost client satisfaction. Member of HQ Supply Team which was responsible for procuring, planning, and management of various high-level events, meetings, and functions as well as UN Examinations. Portfolio of over 30 Million worth of Goods & Services procured and/or managed related Contracts. Carried out t tasks effectively and efficiently and won high praises and great satisfaction from both external vendors and internal clients and was known for professional, diligent, and dedicated customer service. Marketing Manager 09/2008 to 03/2010 Company Name – City , State Spearheaded the in-house Marketing & Business Development team collaborating and coordinating with government agencies, sub-consultants, senior management, project managers, engineers, architects in creating world-class Architectural, Engineering, Construction related Request for Proposals (RFP), Request for Qualifications (RFQ), and Expression of Interest (EOI). Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets. Built brand awareness and generated leads while managing internal and external marketing campaigns and programs. Grew new business connections by strategically networking with industry experts. Provided support for executive leaders and provided detailed reports for business strategies, while cultivating partnerships with clients. Coordinate with project managers in the selection and recommendation of appropriate projects and personnel to be included in the proposal, according to the Request for Proposal (RFP) as well as preparing Cost Estimates and Project Schedules. Help prepared comprehensive technical write-ups for proposals. Proofread and edit technical proposal text written by a project manager and engineers for proper grammar, spelling, comprehension, and style. Also proofread and edit existing project summaries and resumes of project personnel, and other supporting materials. Designed and implemented an "RFP Database" of knowledge and responses to streamline the RFP workflow and business process. Actively participate in the improvement of the look and feel of EWF's proposal design. Track, measure, and analyze the win/loss rates of RFP/RFI response sales. Maintain and own vendor relationships, budget, and performance management. Have won projects worth over $ 8 Million in total - Established an automated RFP management and coordination system for convenience and accuracy in developing proposals. Transformed corporate website and social media platforms to better engage customers and promote sales, designed a comprehensive qualifications package and marketing materials for an extensive marketing campaign during the firm's transition period Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach. Education Professional Certificate : Social Media 10/2020 Coursera + Facebook -
City Professional Certificate : Public Relations And Organizational Communication 01/2017 National University Of Singapore -
City No Degree : Ethics in Procurement United Nations Training -
City Professional Certificate : Project Management 05/2009 New Jersey Institute Of Technology -
City Bachelor of Science : Computer Science 05/2007 Salem University -
City Bachelor of Arts : Law 2004 University Of Distance Education -
City | PUBLIC-RELATIONS | 19497420@gmail.com |
OWNER Summary Dynamic event planner and communications professional looking for the anti-desk job. My main passions in life are travel, food, and creating events and experiences, specifically around food. I have lived all over the US and in multiple countries. I have worked in multiple restaurants, although it is not reflected on my resume. I would be happy to send a list of the places I've worked. I spent six years working with chefs and authors in cookbook publishing world in NYC (Cooking with Italian Grandmothers (IACP and IPPY winner), Afield (James Beard Nominated), Off the Menu, Primal Cuts, Made in America). I also worked for JustFood.org under Jessica Gaffney (Former Director of Marketing on multiple events). I planned The Butcher's Guild conference in Napa. I created a workshop in Chicago called Sustainable:: Cities at a cooking school, as part of the Off the Menu book tour. I have been responsible for garnering press and sponsorship/partnerships for cookbooks and events. Highlights Worked on multiple events related to cookbooks and food, with JustFood.org, Ark Endeavors and Thrillist/Jack Threads. Accomplishments Garnered extensive press for authors, experts, and products, over the course of six years in the publishing and PR spaces Created hundreds of events around the country, including a small but successful future of food conference in Chicago, over 50 restaurant events at Italian restaurants across the country, over 50 restaurant events at restaurants who participated in our cookbooks, the butcher's guild conference in Napa, worked with the marketing director at JustFood.org to create a great experience at GoogaMooga, and worked with Thrillist to create The Culinary Road Trip (brought in chefs from all over the country to offer LA a food experience they couldn't get in their backyard). Experience Company Name April 2015 to Current Owner City , State Currently working with a Boulder-based publisher, a fitness expert (social media only), and a chef with a non-profit. organization. Social media strategy, email marketing using MailChimp, press outreach using Cision and research. Example Press Placements: Daily Mail, Inside Edition (pending), Narratively, New York Daily News... Company Name September 2014 to May 2015 Publicist and Account Manager City , State Identified client needs through market research and analysis. Researched, negotiated, implemented and tracked public relations activities. Evaluated and managed new strategic business opportunities. Expanded product and company recognition in the national press to support the sales and marketing efforts. Crafted pitches and pitched to media lists. Created a social media strategy, including contests and giveaways, with various clients. Example Press Placements; The Boston Globe, Time Magazine, The Daily Mail, New York Daily News, NPR Marketplace, Forbes. com, Today.com, Women's Health, Success Magazine. Company Name March 2014 to September 2015 Event Logistics Manager & Communications Coordinator City , State Logistics manager for all events with Thrillist Media Group including: Best Day of Your Life, Thriillst Culinary RoadTrip, Mixxtails Man Cave (in cooperation with Bud Light). Brought on for the busy season. Company Name March 2014 to September 2014 Communications and Events Coordinator City , State Worked hand-in-hand with the founders to create and produce an annual conference. Successfully identified and landed sponsorships. Reached out to all three hundred members to ensure their attendance and contributions to conference. Managed budget. Manged communications in cooperation with co-founders. Company Name March 2013 to March 2014 Communications Manager, Project Manager and Product Manager City , State Defined project and company vision, strategies and tactics. Coached client representatives on effective communication with the public and employees. Established long-range objectives and developed innovative strategies to help achieve them. Acted as communications liaison between the CEO, upper-level management, the founder and software development team, which included UX and UI managers. Estimated project costs and monitored budgets. Developed corporate communications strategies and programs, including project timelines. Wrote reports daily Organized and led meetings. Company Name June 2009 to March 2013 Publicist and Author/Book Tour Coordinator City , State Researched, negotiated, implemented and tracked sales, marketing and public relations activities using Google analytics, FB insights, and other resources. Evaluated and managed new strategic business opportunities. Expanded product and company recognition in the national press to support the sales and marketing efforts at Random House. Conferred with production, graphic design and web-design teams to coordinate production of communications materials. Worked directly with Publisher and Associate Publisher and Senior Editor. Example Press Placements: NPR's The Splendid Table, Jamie Magazine, The New York Times, Wall Street Journal, Washington Post... Company Name June 2008 to April 2010 Social Media Manager City , State Handled all social media responsibilities. Worked directly with Deborah Madison. Education St. John's College 2009 BACHELOR OF ARTS City , State The Great Books of Western Civilization: www.sjcsf.edu Affiliations New York Women's Culinary Alliance: www.nywca.org/ Skills Event management, email marketing, project management, community management, communications, social media. | PUBLIC-RELATIONS | 37375999@gmail.com |
VP MARKETING & COMMUNICATIONS Summary Marketing manager and writer offering a comprehensive background in the development and execution of strategic marketing communication plans across all platforms to drive customer acquisition and retention. Highlights New customer acquisition Brand development Multi-media marketing CRM management Account management Copywriting Direct mail campaigns Interactive marketing Accomplishments Increased sales up to 80% year over year for 118-store retail chain through email marketing campaigns. Increased sales by 7% over baseline on average for national promotions. Exceeded customer retention an average of 0.66% with return on investment of 11.6%. Exceeded goals through teen driver safety program by r educing claim losses by 0.70% and increasing retention by 3.4% . Best in Show Award – Insurance Marketing Communications Association. National Award of Merit – United States Department of Transportation, U.S. Coast Guard. Trademarks for branding from the United States Patent and Trademark Office. Experience VP Marketing & Communications November 2015 Company Name - City , State Develop marketing strategy and business plan for creative agency promoting ecological consciousness of the sea and supporting the coastal business community. Manage all marketing and communication programs. Cultivate business leads to expand market. Create content and email marketing, press releases, and social media posts. Research Advocate March 2012 Company Name - City , State Review grants proposals for cancer research providing perspective and recommendations. Present critiques to panel of research scientists at Peer Review meetings in Washington, DC. Account Executive June 2013 to November 2015 Company Name - City , State Email and Social Media Marketing Management - Researched markets and worked with lead vendors, then executed, tested and analyzed targeted marketing campaigns using a variety of email service platforms for programs that resulted in increased sales up to 80% year over year for 118-store retail chain. Marketing Campaign Manager – Create and present strategic proposals to business leaders and manage all facets of clients' marketing programs including website, video, social media, info graphics, advertising and public relations. Responsible for achieving the business goals of multiple accounts in various industries by executing campaigns and analyzing results. Project Management – Develop project schedules, calendars, budgets and timelines and execute new product launches and marketing campaigns while managing internal staff and external vendors for on-time high quality deliverables. Analyze results and adjust to optimize success. Event Management – Develop and execute event plans and work on site at dozens of client grand openings and press events that include hundreds of people and top government officials. Internship Program Manager – Recruit and manage college interns and company internship program. Sr. Marketing Project Manager October 1988 to February 2012 Company Name - City , State Customer Retention Manager – Exceeded corporate customer retention goal by launching multi-channel retention programs geared toward distinct sales and customer segments. Analyzed results and adjusted target segments accordingly. Company Magazine Creator and Manager – Developed, launched, and managed cross functional teams to produce the customer magazine, “MetLife, Your Life,” to increase customer retention and referrals, encourage product cross sales, and promote safety to reduce claim losses. Three issues are published each year in twelve versions to targeted audiences with total circulation of more than 700,000 per issue. Project yielded increased customer retention of 0.66%, exceeding goal, with return on investment of 11.6%. Led quarterly executive publication advisory team. Website Manager –Developed, launched, and managed the complementary digital version of “MetLife, Your Life” magazine, metlifeyourlife.com, with strategic links to metlife.com and premier safety organizations to optimize SEO and cross sales. Teen Driver Safety Program Manager – Created and managed teen driver safety program to reduce accidents, injuries and claims and retain customers. Thousands of teens enrolled countrywide resulting in customer retention lift of 3.4%, and reduced claim losses by 0.70% exceeding goals. Partnered with IT for programming and fulfillment and reported retention results regularly to senior management. New Product Development Management –Launched enhanced auto, home, boat, and GrandProtect insurance products ensuring understanding of new features at all touch-points throughout the company including all sales distribution channels and customer service. Safety Program Manager – Created, developed, launched and managed driver safety discount programs for Top Driver and the National Safety Council working with IT, underwriting, claims and sales departments. Insurance Policy Package Redesign Team Leader – Led inter-departmental team to advise programmatic and customer-friendly enhancements to MetLife Auto & Home insurance policy package to improve customer experience. Sales Incentive Program Manager – Developed and administered a variety of incentive programs to increase sales throughout MetLife Sales Distribution. Fostered enthusiasm for programs with on-pace reporting. Average increased sales rate 7% over baseline for national promotions. Sales Recognition Manager – Collaborated with cross-functional teams and developed, kicked-off, and managed recognition programs for sales associates including programs for sales management, captive agents, independent agencies, and national and group accounts. Market Research – Research insurance industry activity and develop new initiatives to stay ahead of the competition. Utilized customer and public surveys and focus groups to tap into consumer insights. Correspondent January 1988 to January 2000 Company Name - City , State Reported on and wrote local interest stories. Columnist for monthly food and entertainment feature entitled "RSVP" which ran for five years. Education BA : Communication University of Pittsburgh - City , State BA : Business University of Pittsburgh - City , State Professional Designations Associate of Insurance Service (AIS) Associate of Personal Insurance (API) Skills Business strategy, content creation and management, email marketing, social media, public relations | PUBLIC-RELATIONS | 11160414@gmail.com |
HUMAN RESOURCES ADMINISTRATIVE ASSISTANT/EXECUTIVE ASSISTANT Career Focus Ambitious professional driven to launch a career in the communications and customer service fields. Brings valuable experience from internships in public relations and one year of fast paced experience in Human Resources.Hard-working, entry-level job seeker looking to apply my education and experience. Very familiar with the EBSCO Host research database. Core Qualifications Mac and PC; Microsoft Office (Excel, PowerPoint, Word); WordPress; Hootsuite; Google Docs; Twitter; Facebook Management; Google alerts; Trapit; Photoshop (Novice); HRIS databases Research Databases: Human Resources Information System Databases: Ceridian and Kronos, Cision, Ebsco Host Accomplishments Dean's List All Semesters Westfield State University Honors Program 01/2011-05/2014 Phi Kappa Phi Honors Society 03/2013-Present Dan Doyle Memorial Scholarship 06/2013-5/2014 Outstanding Classroom Citizenship Award 5/2014 Academic Excellence Award 5/2014 Work Experience Human Resources Administrative Assistant/Executive Assistant October 2014 to September 2015 Company Name - City , State Manage multiple schedules Assist entire department with any and all needs Strong organizational skills/ability to multi task Work in fast paced work environment Ability to troubleshoot High volume of interaction with accounting Coordinating travel arrangements Experience with confidential and sensitive information, employee relations Ensuring compliance with labor law posters Track Employee Anniversaries Strong Customer Service skills Member of Winn Event Planning Committee Working knowledge of Learning Management System and training Facilitate WinnStart process Street Team Member May 2014 to September 2015 Company Name - City , State Responsible for set up, execution, and breakdown of station appearances Represented the station in a positive manner Maintained station vehicle and prize inventory Interact with clients at sales appearances Upheld appropriate station image at all events (brand ambassador) Communicated with Promotion Coordinator before and after events. Manager May 2007 to September 2015 Company Name - City , State Promoted 4 times within 4 years of employment due to leadership abilities and work ethic. Mentored/trained new members of staff in both event planning and cleaning. Assisted with event coordination and troubleshoot problems while maintaining strong customer service focus. Communications Intern January 2014 to May 2014 Company Name - City , State Assisted in the planning and execution of reunions and Alumni Mentor Networking Night events Contacted venues/used resourcefulness to work within means to decorate events, plan activities Conducted research to improve alumni website and magazine Generated ideas/conducted research to improve alumni website/increase student attendance for events Created methods to reach out to alumni to encourage contributions and involvement in University. Public Relations Intern June 2013 to August 2013 Company Name - City , State Wrote press releases promoting upcoming events for clients Composed/published 2 blogs weekly about public relations tips and current events for website Worked to keep 3 clients' websites, Facebook, and Twitter accounts up to date Made pitch calls to magazines for clients' to promote upcoming events Managed a Virginia political news blog, website, and social media pages for the public Set up Google alerts/Trapit to track and monitor information Attended rallies for United Mine Workers of America Coordinated and performed social media tasks for clients events Experienced and used effective communication strategies. Education and Training Bachelor of Arts : Communication Public Corporate Communication Political Science , May 2014 Westfield State University - City , State GPA: GPA: 3.877/4.00 Communication Public Corporate Communication Political Science GPA: 3.877/4.00 The Washington Center: Internships and Academic Seminars; Washington DC 05/2012-08/2013 Media and Communications Program Course work: Mass Media and National Politics Contributed to a civic engagement project advocating for veterans and assisting in reintegration Partook in courses for career development and professionalism Interests Member: Westfield State Track and Field 09/2010-05/2014 Team Red White and Blue Summer 2013 Volunteer: Westfield Boys and Girls Club Spring 2011-2012 McDowell Mission trip July 2013 Campus Activities Board: Event Promotions 09/2013-05/2014 Hall Council 09/2013-05/2014 Student Government Association 10/2013-04/2014 Hall Council 01/2014-03/2014 Assisted in hiring decision process for 2 new professors in Communication Department April 2014 Additional Information Westfield State Track and Field Member 092010-05/2014 Team Red White and Blue: Veteran Services Summer 2013 Volunteer: Westfield Boys and Girls Club Spring 2011-2012 McDowell Mission Trip July 2013 Campus Activities Board 09/2013-05/2014 Street Team: Event Promotions 09/2013-05/2014 Hall Council 09/2013-05/2014 Student Government Association 01/1014-03/2014 Assisted in hiring decision process for 2 new professors in Communication Department Skills Excel, Microsoft Office, customer service, database skills, event coordination, fast paced, focused, HRIS, human resources, social media management, leadership skills, networking, strong organizational skills, press releases, promotion, public relations, research, manage schedules and travel arrangements, troubleshoot, website, websites, editing | PUBLIC-RELATIONS | 85766635@gmail.com |
PRESIDENT Executive Profile Media relations pro with compelling pitching skills, delivering top tier media and publicity results for clients. Placed media stories in thousands of international venues across multiple continents, including the Wall Street Journal, Forbes, People, Sports Illustrated, USA Today, Time and Newsweek. Booked client appearances on NBC's Today show, The Tonight Show with Jay Leno, David Letterman, Good Morning America, Oprah, and many more. Excellent written, verbal and interpersonal communicator, proficient in creating quality written material, with published articles and bylines in dozens of magazines and media outlets. Large-scale international special events management, positioning and publicity expert for Future Capitals World Summit & Expo (Abu Dhabi), the World Summit on Innovation & Entrepreneurship (WSIE, Dubai), the US-Arab Economic Forum with Colin Powell (USA), and more. Bi-culturally insightful strategist, delivering marketing communications programs that support growth in international markets, with experience in the Middle East & North Africa (MENA) regions, and in Central America. Innovative branding executive and savvy problem-solver for regional, national and international clients across multiple industries, including economic development, travel & tourism, government, energy, technology, education, financial, healthcare, and sports & entertainment. SKILLED MARKETING COMMUNICATIONS STRATEGIST AND PUBLIC RELATIONS EXECUTIVE with significant and progressive experience developing, managing and executing integrated marketing and PR campaigns for a broad range of regional, international and global clients, industries and events. Proven leader in brand development, project management, international media relations, multi-cultural marketing, special events, team building, and collateral development. Partial Client List Global Organizations Sports Marketing Healthcare PPD Clinical Research Facility, Pfizer, American Institute of Healthcare & Fitness, Medical College of Ohio, Environmental Health Perspectives Financial Capital Bank, Fifth Third Bank Government, Travel, and Tourism Environmental Health Perspectives magazine, Michigan Economic Areas of Expertise Marketing Communications Strategy Corporate Communications Brand Development & Auditing Brand Message & Image Development Multi-Cultural Marketing Special Events & Launches Project & Team Management Idea Generation Public Relations Campaigns Regional, National & Global PR Publicist & Company Spokesperson Press Conferences & Media Tours Media Training & Development Collateral Writing & Development Website Content Social Media Strategy & Content Core Accomplishments Directed all PR efforts, including organizing press conferences, managing special promotions, serving as media spokesperson, managing celebrity appearances and writing media releases, sponsorship, and grant proposals. Managed media relations, sponsor relations, merchandising, co-op advertising, television syndication and sponsor fulfillment. Successfully pitched and placed a remote feature on The Today Show, and won a Gold Award for the "Best Press Kit" from the International Festivals and Events Association (IFEA). Professional Experience President Jan 2006 to Current Company Name - City , State An independent marketing & PR practice helping SMEs meet their business needs. Conduct brand audits and develop results-driven business strategies to help clients define, manage and reach their business goals. Develop and execute integrated marketing communications programs, special events and PR campaigns for multiple clients in various industries. Provide creative oversight and development of key messaging, brand image, Web site content, and marketing collateral to effectively position clients among the media and their target audiences. Vice President Jan 2011 to Jan 2012 Company Name - City , State A Startup company formed to capitalize on a constitutional amendment in Honduras that allowed the creation of new cities with semi-independent governance systems. Developed strategic marketing communications campaign and multi-cultural messaging for key audiences and international media to facilitate cross-national communication and ensure global awareness of the project. Created innovative community relations program and bi-lingual presentation to engage and nurture relationships with Honduran president and government officials, business leaders, and select media in Tegucigalpa. Managed vendors and provided creative oversight for brand development, logo, Web site development and content, and PR partners in Central America. Director of Brand Jan 2004 to Jan 2007 Company Name - City , State A full service marketing agency, offering public relations, advertising, and design. Developed brand strategy and award-winning PR campaigns for the agency and its clients in the fields of healthcare, financial services, sports marketing and business to business services. Managed the PR staff and budget, and worked closely with company president to position and launch their sports marketing division. Improved company's market position by successfully introducing and managing the market planning and RFP processes for agency clients. Continued. Director of Public Relations & Agency Associate Jan 2000 to Jan 2004 Company Name - City , State Worked with president and chairman of an international chamber of commerce to enhance economic exchange and cultural understanding between public and private sectors in the US and Middle East & North Africa (MENA). Helped company expand from vertical to horizontal markets by conducting a brand audit, brand and positioning refresh, identifying and developing profit centers, standardizing event and sponsorship structures, and favorably positioning the chamber in the international media. LINK Led worldwide media relations efforts and facilitated network media interviews and press conferences resulting in nearly 40 million media impressions globally for The US-Arab Economic Forum's flagship event. Worked with participating foreign ministries and government officials from the Middle East, and, the US state department and homeland security, as well as dozens of c-level executives of Fortune 500 companies including HP, Boeing, Microsoft, Cisco, OPEC, ConocoPhillips, ExxonMobile and others. LINK Developed and executed a public relations campaign and grand opening event for professional sports venue and event stadium Ford Field in Detroit. Created and executed a Tasting Event targeted at non-sports related conference and special event planners which generated a total of 400 leads, and resulted in nearly $5 million in revenue booked within the first six weeks after opening. LINK Page 2 of 2 Professional Experience, cont. A full service marketing agency, offering public relations, advertising, and design. Developed effective communications strategies and PR campaigns for multiple events and clients in the government, economic development, travel and tourism and education sectors. Grew the PR division and staff by managing department budget and goals, leading client presentations for new PR business pitches and RFP's, and developing a media training program. Collaborated with multiple teams within the agency to integrate marketing efforts with PR, and was appointed to an Agency Associate team to assess and raise awareness of important interdepartmental issues and development initiatives to the senior partners. Publicist & Director of Marketing Jan 1996 to Jan 2000 Company Name - City , State A private agent and lawyer representing the careers of select professional athletes. Served as primary media contact, publicist and image strategist to shape and protect the brand images of World Figure Skating Champion Michelle Kwan and Olympic Gold Medal Gymnast Mary Lou Retton. Managed all details of public and media appearances including TV appearances, book tours, photo shoots, press conferences, and commercials, and developed all marketing collateral, videos, media kits, book excerpts, scripts and speeches. Successfully pitched Michelle Kwan for People magazine's "50 Most Beautiful" issue, and two issues of Sports Illustrated's exclusive Father's Day Issue. Director of Public Relations Jan 1992 to Jan 1996 Company Name - City , State A special events company of 10 full-time employees and 1400 volunteers who producing Michigan's two largest civic events: America's Thanksgiving Parade and the International Freedom Festival & Fireworks, each attracting well over a million people. Education Master of Science , Administration Business, Marketing Central Michigan University - City , State Administration Business, Marketing Bachelor of Applied Arts , Journalism & Public Relations, Broadcasting Journalism & Public Relations, Broadcasting Skills photo, advertising, Agency, book, brand strategy, brand development, budget, bi, business strategies, c, Cisco, community relations, conferences, client, clients, special events, financial, Fireworks, government, HP, image, logo, managing, market planning, marketing, market, marketing collateral, marketing communications, media relations, media training, messaging, exchange, network, positioning, presentations, press, PR, processes, producing, profit, public relations, publicist, RFP, scripts, speeches, strategist, strategic marketing, TV, Web site development and content, Web site content Professional Affiliations National Association of Women Business Owners Public Relations Society of America Adcraft Club Michigan Festivals & Events Association International Festivals & Events Association | PUBLIC-RELATIONS | 16226743@gmail.com |
MARKETING AND COMMUNICATIONS DIRECTOR Core Accomplishments communications plans. Managed budgets from $200k to $10 million. Outstanding work ethic and organizational skills Professional Experience Marketing and Communications Director 01/2014 - Current Company Name City , State Creates compelling, persuasive, relevant, and accurate communications content that increases the public's engagement with the organization (in collaboration with members of the National Marketing and Communications cohort) and build community support for improving schools in Seattle and across the state; Develops and executes a robust marketing and communications strategy in collaboration with the Seattle Executive Director, Government Affairs Director, and Seattle Organizer to ensure high-impact communications, earned media, and strong support of all Stand for Children Washington efforts; Conducting market-specific, qualitative research to inform strategic communication outreach to target audiences; Develops and implements a comprehensive public relations strategy to strengthen and elevate Stand for Children's brand, elevate and effectively message our policy and electoral campaigns across the state Associate Director of Corporate Relations 01/2009 - 01/2013 Company Name City , State Consulted with companies such as: Black Girls CODE, Log Camp and National Association of Multicultural Digital Entrepreneurs Liaised with education organizations such as: Washington STEM, WestEd and Education Pioneers Led all communication activities: marketing, public relations and social media Pitched stories to journalists for prospective companies Managed media profile of executives Developed and managed speaking plans for Black Girls CODE CEO Created branding materials and overall messaging Served as a creative copywriter for -pitches, presentations, brochures, web promotion and marketing materials Planned and organized companies proactive presence in several communication channels, including - traditional media channels, online, social media, business/commercial events, conferences and industry meetings Worked in collaboration with media houses to develop new ways and strategies for attracting media audiences and the general public British Virgin Islands Led a five-person cross-functional team in strategic planning, including building private sector relationships, conducting negotiations, and managing budget and house targets Developed and maintained relationships for the Ministry internationally with over 22 countries Designed a communications/marketing strategy for the Ministry (press releases, talking points, briefings and white papers) Instituted a communication program to convey the specifics of the Securities and Investment Business Act of 2010 to the financial community Worked with cross-functional partners in finance, policy, legal and marketing on diverse communications matters ranging from media strategy to crisis management for the ministry Prepared briefings for the Deputy Premier and managed executive spokespeople for the ministry Lead negotiator for the Tax Information Exchange Agreement program Expanded the international business development program Represented the Ministry of Finance at numerous international conferences/meetings Senior relationship manager for mission critical corporate sponsors Cultivated and solicited philanthropic partnerships Identified prospects, developed and proposed strategies for the cultivation of major financial institutions Managed corporate-sponsored local programs and distance learning events Developed investment curricula with the Director of Corporate Relations Maintained and strengthened affiliation with the organization through activities with investment and international related grant making programming Represented the organization at various financial industry events nationally New York Director for Management and Planning 01/2008 - 01/2008 Company Name City , State New York, NY/Paris, France New York Director for Management and Planning Led the establishment of the New York Office; oversaw operating budget of $10 million Secured a grant for $440k from the Bill and Melinda Gates Foundation Developed a programmatic assessment and evaluation tool that streamlined the contract management process and improved performance from suppliers Maximized financial performance by managing compliance and ultimately decreasing staffing costs Developed and implemented new operating plans, policies, programs and procedures Served as the liaison and primary point of initial contact for internal (Board of Directors) and external constituencies on all matters pertaining to the office of the Paris Director Drafted speeches, presentations, lectures, and policy documents on issues related to the work of the organization Ensured that office operations were in compliance with policy provisions and standards Ensured registrations and license procedures were up to date internationally Managed a variety of special projects for the Department Governance Manager 01/2006 - 01/2008 Company Name City , State Organized and coordinated governance activities and worked directly with the Chief Executive Officer Served as the liaison to the Board of Directors Edited grant proposals, participated in the grant proposal process Tracked the priorities and developments of various boards that affected the organization Represented the CEO in both internal and external settings Education Masters : UNIVERSITY OF PENNSYLVANIA - Public Policy City , State , US UNIVERSITY OF PENNSYLVANIA Philadelphia, PA Masters in Public Policy, May 2003 GPA 3.8 Wharton Business School - Corporate Finance and Marketing Wharton Business School courses in Corporate Finance and Marketing Bachelor of Arts : Annenberg School of Communications - Comparative Government City , State , US Annenberg School of Communications courses in communications SMITH COLLEGE Northampton, MA Bachelor of Arts, May 1999 Major: Comparative Government Certificate : NORTHWESTERN UNIVERSITY, Kellogg School of Management - Marketing/Leadership Executive Program City , State , US NORTHWESTERN UNIVERSITY, Kellogg School of Management Certificate Marketing/Leadership Executive Program, July 2007 Chicago, IL ADDITIONAL Technology Skills: MS Office, Raisersedge, LexisNexis, Twitter and numerous social media platforms Extensive International Work: Western Europe, US, Africa, Asia, and the Caribbean Certifications Certificate Marketing/Leadership Executive Program, Chicago, IL Professional Affiliations Consulted with companies such as: Black Girls CODE, Log Camp and National Association of Multicultural Digital Presentations online, social media, business/commercial events, conferences and industry meetings Served as a creative copywriter for -pitches, presentations, brochures, web promotion and marketing materials Skills Marketing, Public Relations, And Marketing, Branding, Copywriter, Proactive, Self Motivated, Liaison, Budget, Governance, Proposals, Public Relations Strategy, Finance, Business Development, Crisis Management, Exchange, Marketing Strategy, Media Strategy, Premier, Securities, Strategic Planning, White Papers, Associate, Contract Management, Million, Operations, Registrations, Staffing, Budgets, Energetic, Organizational Skills, San, Storage Area Network, Ms Office, Public Policy, Corporate Finance | PUBLIC-RELATIONS | 61319162@gmail.com |
PUBLIC INFORMATION MANAGER, SR Highlights Microsoft Office Suite, including Word, Excel, PowerPoint and Access; Knowledge of Mac and PC.
Professional: Strong written and verbal skills; project management skills; detail oriented team player; research skills. Experience Public Information Manager, Sr July 2006 to Current Company Name Responsible for media relations for the City's Department of Watershed Management (DWM) to proactively ensure timely and accurate coverage including developing press releases, media alerts, and traffic advisories; provide talking points and briefings for DWM Commissioner and Deputy Commissioners for media interviews; monitor and track media coverage for accuracy, analysis and identification of potential issues; crisis communication resolution; generate updates for the Department's Atlantawatershed.org website and DWM's social media pages to provide continuous information to impacted stakeholders. Provide daily media updates to the Mayor's Office of Communications to develop strategies to manage news coverage. Develop and implement communications plans for DWM drinking water and wastewater construction and green infrastructure projects to include comprehensive public relations and outreach efforts to ensure effective citizen notification and involvement. Past and present projects include: Peoplestown Flooding Response (Southeast Atlanta Green Infrastructure Initiative, including communications outreach for the construction of award-winning five-million gallon stormwater storage vault at Turner Field and first major permeable pavers project in the City of Atlanta); Green Stormwater Infrastructure Task Force; FEMA Floodplain Maps; Automated Meter Reading program; Georgia Tech-Midtown Water Main Replacement Project; Camp Creek Sewer Capacity Relief Project, and citywide Valves and Hydrants Assessment and Location Project. Manage the public outreach activities for the Sewer System Evaluation Survey (SSES) and Sewer Rehabilitation Program and provide management and direction for a team of contract Public Information Managers and Public Information Officers. Write articles for highlighting Watershed Management initiatives in industry trade publications, including Georgia Engineer. Plan and execute press and special events related to construction projects, community activities and vendor/contractor. Graduate of the City of Atlanta's. Senior Manager January 2010 to January 2011 Company Name Winner of the 2012 H2Oscars Award for Best Performance in a Supporting Role in a Construction Project for role in project public relations and communications management. Assistant Public Relations Manager Special Projects Writer March 2005 to June 2006 Company Name Executive messaging for Airport General Manager and Atlanta Mayor - researched information and developed speeches and talking points for Aviation General Manager, Deputy General Manager and other executive staff members for formal presentations, weekly press conferences and media interviews. Contributing writer for Airport's monthly on-line newsletter, HJN News. Managed Department of Aviation's Speakers Bureau and assisted in the coordination of Hartsfield-Jackson Airport press events and managed on-site media. Senior Public Relations and Information Specialist May 2000 to March 2005 Company Name Researched, wrote and edited speeches and talking points for Transportation Board members and GDOT senior management. Developed presentations and created press materials including press releases, fact sheets, newspaper commentaries and pitch letters. Coordinated and managed Speakers Bureau. Developed and participated in community outreach campaigns. Monitored and reported legislative activities during the Georgia General Assemblies. Media relations responsibilities including monitoring media coverage of Department and other transportation related issues. Worked closely with media to answer inquiries and meet media needs in an accurate, timely and professional manner. Served as on-call, emergency Department spokesperson. Wrote feature articles for Departmental publications, including personnel newsletter. Education Masters of Public Administration Troy University Bachelor of Arts : English University of Georgia English Work History Company Name Company Name Company Name Professional Affiliations Public Relations Society of America - Georgia Chapter (Candidate for Accreditation in Public Relations certification)
Black Public Relations Society of Atlanta - 2013 National Convention Planning committee
Junior League of DeKalb County - Public Relations & Technology Chair (2012-2013), Public Relations Assistant Chair (2009-2010) Skills conferences, detail oriented, direction, Engineer, special events, senior management, feature articles, General Manager, letters, Mac, materials, Media relations, messaging, Access, Excel, Microsoft Office Suite, Office, PowerPoint, Word, newsletter, newspaper, personnel, presentations, press, press releases, project management, public relations, publications, Reading, research, speeches, team player, Transportation, verbal skills, website, written, writer, articles | PUBLIC-RELATIONS | 38056161@gmail.com |
MARKETING COORDINATOR Professional Profile Results-oriented Marketing proffesional who drives company growth through creative and innovative marketing strategies. Qualifications Tactical Planning Marketing and sales specialist Retail Marketing Organized and efficient Advanced computer proficiency (both PC and Mac) Customer Relationship Management (CRM) Excellent communication skills Goal-oriented Business negotiation Inspiring team leader Bilingual in English - Spanish Financial reporting Effective team player Creative Experience Marketing Coordinator Jul 2012 to Apr 2016 Company Name - City , State Taco Palenque 18 locations (10 cities) Laredo, Cotulla, San Antonio, New Braunfels, Houston, Mission, Edinburg, McAllen, Weslaco and Brownsville. Palenque Grill 5 locations (3 cities) Laredo, McAllen and San Antonio. Pollo Palenque 5 locations (2 cities) Laredo and McAllen. Managed, developed and improved the schools food courts projetc for Taco Palenque branch. Image change for Taco Palenque's branch fleet. Customer Relations Management. Creative producer of concepts and scripst for TV and radio advertising for all branches: Taco Palenque, Pollo Palenque, Palenque Grill and Tensai Sushi. Conceptual Image Creative for al branches. Web content and design development for Taco Palenque, Palenque Grill and Pollo Palenque. New product launching campaigns creative. Consumer trends analysis. Succesfully exceeded sales and transactions goals in different LTO's through marketing campaigns with Taco Palenque. Improved same store sales by increasing ticket avg and transactions through strategic marketing programs. Lead aditional sales by reaching new and specific target markets. Coordination of campaigns, special events and pricing with franchisees. Financial analysis, reporting and tracking of all promos and special sales for Taco Palenque branch. Taco Palenque's and Palenque Grill's menu analysis and engineering for redisigning. Drive-thru impovement project initiative and development. Store opening event coordination. Official Voice-over talent for Taco Palenque and Palenque Grill. Marketing Campaign Manager Oct 2010 to Dec 2010 Company Name - City , State Created, organized and executed "Un dia de tu salario" Regional Marketing campaign (4 cities), implementing creative adds, public speechs, media management and working in conjunction with other organizations, reaching and exceeding the collect amount goal. Public Relations Coordinator Mar 2010 to Jun 2010 Company Name - City , State Sales team leader. (team of five) Client relations supervisor. Customer database management. Public Relations Advisor Jan 2010 to Mar 2010 Company Name - City , State Customer service associate. Client relations. Client database management. Direct sales. Logistics Coordinator Sep 2008 to Oct 2009 Company Name - City , State Organization and development of the first international rally promoting gender equality, where the youth of both Laredos participated. Coordination of all the events and projects of the institute. Digital engagement supervisor. Auditor Apr 2006 to Jun 2006 Company Name - City , State In charge of the entire hotel opperation during the night shift. Reconciling all hotel cashier transactions. Reviewing, organizing and compiling management reports on a timely basis. Ensuring the accuracy of guest billings. Communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Front Desk Sep 2005 to Apr 2006 Company Name - City , State Check-ins and check-outs of walk-ins. Making online and call reservations for customers. Dealing with all the customer related needs and issues. Maintain guest history files on all guests. Issue safe deposit boxes to guests and ensure security of key. Resolve discrepancies on the room status report with Housekeeping. Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions. Owner Jan 2005 to Jan 2012 Company Name - City , State
Buy-sell cars, trucks, motorcycles, heavy machinery, among others, I
have my DEALER credential,
with which I have access to most U.S. auctions, we
buy in different
places as in
the states of Georgia, Florida, Oklahoma, among others, in addition to this we provide import-export services and shipping of both goods and vehicles.
Education BBA , Marketing and Advertising 2010 Centro de Estudios Superiores Royal - City , State , Mexico Graduated First in Class of 2006-2010 for Academic Achievement. President of the Alumni Society. Period: 2008-2009. Student government representative. Period: 2008-2010. Founder
and Secretary of the Royal College Lions Club. Period: 2008-2010. High School Diploma 2005 Instituto Anglo Español de Nuevo Laredo - City , State , Mexico Personal Information Place of Birth: Tampico Tamaulipas Date of Birth: Frebruary 6th, 1988 Present Resident in Nuevo Laredo Tamaulipas, Mexico. Sex: Male Status: Single Hobbies: Outdoor Sports, running, hunting and fishing. Interests Marketing Business Development Advertising Sales Management Public Relations Corporate Negociations Administration Training
“Information
Management”.
“The best service”.
Both awarded by: Hotel Hilton Garden Inn Nuevo Laredo "How to talk and express properly in public" Presented by: Centro Educativo y de Expresion Oral (CEEO) Skills Microsoft Office programs proficiency. Tableau Marketing Software. Basic knowledge of Photoshop. Public speaker. Voice-over talent. Additional Information
Participation
in the forum "Youth Proposal” Proposal: “Creation of the
Municipal Institute of Culture" (Winner) Organized
by: Fundación Colosio AC Nuevo Laredo
Logistics
Support Hug Ceremony. Organized by: Washington's
Birthday Celebration Association (WBCA)
Logistics
Support in the Anheuser Bush Parade. Organized by:
Washington's Birthday Celebration Association (WBCA)
Logistics
Coordination Mexican Night: A Presentation of Mr. & Mrs. International. Organized by: LULAC
Council # 12. Binational
Affairs Logistics Support for the Regional Municipality. Assistant Director: Mr. Gerardo Lozano Rendón Logistics
Support to the Regional Municipality. Organization:
Presidential Logistics | PUBLIC-RELATIONS | 65237556@gmail.com |