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SubscribeCyberbullying Detection Using Deep Neural Network from Social Media Comments in Bangla Language
Cyberbullying or Online harassment detection on social media for various major languages is currently being given a good amount of focus by researchers worldwide. Being the seventh most speaking language in the world and increasing usage of online platform among the Bengali speaking people urge to find effective detection technique to handle the online harassment. In this paper, we have proposed binary and multiclass classification model using hybrid neural network for bully expression detection in Bengali language. We have used 44,001 users comments from popular public Facebook pages, which fall into five classes - Non-bully, Sexual, Threat, Troll and Religious. We have examined the performance of our proposed models from different perspective. Our binary classification model gives 87.91% accuracy, whereas introducing ensemble technique after neural network for multiclass classification, we got 85% accuracy.
Cyberbullying Detection with Fairness Constraints
Cyberbullying is a widespread adverse phenomenon among online social interactions in today's digital society. While numerous computational studies focus on enhancing the cyberbullying detection performance of machine learning algorithms, proposed models tend to carry and reinforce unintended social biases. In this study, we try to answer the research question of "Can we mitigate the unintended bias of cyberbullying detection models by guiding the model training with fairness constraints?". For this purpose, we propose a model training scheme that can employ fairness constraints and validate our approach with different datasets. We demonstrate that various types of unintended biases can be successfully mitigated without impairing the model quality. We believe our work contributes to the pursuit of unbiased, transparent, and ethical machine learning solutions for cyber-social health.
Improving Classifier Training Efficiency for Automatic Cyberbullying Detection with Feature Density
We study the effectiveness of Feature Density (FD) using different linguistically-backed feature preprocessing methods in order to estimate dataset complexity, which in turn is used to comparatively estimate the potential performance of machine learning (ML) classifiers prior to any training. We hypothesise that estimating dataset complexity allows for the reduction of the number of required experiments iterations. This way we can optimize the resource-intensive training of ML models which is becoming a serious issue due to the increases in available dataset sizes and the ever rising popularity of models based on Deep Neural Networks (DNN). The problem of constantly increasing needs for more powerful computational resources is also affecting the environment due to alarmingly-growing amount of CO2 emissions caused by training of large-scale ML models. The research was conducted on multiple datasets, including popular datasets, such as Yelp business review dataset used for training typical sentiment analysis models, as well as more recent datasets trying to tackle the problem of cyberbullying, which, being a serious social problem, is also a much more sophisticated problem form the point of view of linguistic representation. We use cyberbullying datasets collected for multiple languages, namely English, Japanese and Polish. The difference in linguistic complexity of datasets allows us to additionally discuss the efficacy of linguistically-backed word preprocessing.
Securing Social Spaces: Harnessing Deep Learning to Eradicate Cyberbullying
In today's digital world, cyberbullying is a serious problem that can harm the mental and physical health of people who use social media. This paper explains just how serious cyberbullying is and how it really affects indi-viduals exposed to it. It also stresses how important it is to find better ways to detect cyberbullying so that online spaces can be safer. Plus, it talks about how making more accurate tools to spot cyberbullying will be really helpful in the future. Our paper introduces a deep learning-based ap-proach, primarily employing BERT and BiLSTM architectures, to effective-ly address cyberbullying. This approach is designed to analyse large vol-umes of posts and predict potential instances of cyberbullying in online spaces. Our results demonstrate the superiority of the hateBERT model, an extension of BERT focused on hate speech detection, among the five mod-els, achieving an accuracy rate of 89.16%. This research is a significant con-tribution to "Computational Intelligence for Social Transformation," prom-ising a safer and more inclusive digital landscape.
Comparing Performance of Different Linguistically-Backed Word Embeddings for Cyberbullying Detection
In most cases, word embeddings are learned only from raw tokens or in some cases, lemmas. This includes pre-trained language models like BERT. To investigate on the potential of capturing deeper relations between lexical items and structures and to filter out redundant information, we propose to preserve the morphological, syntactic and other types of linguistic information by combining them with the raw tokens or lemmas. This means, for example, including parts-of-speech or dependency information within the used lexical features. The word embeddings can then be trained on the combinations instead of just raw tokens. It is also possible to later apply this method to the pre-training of huge language models and possibly enhance their performance. This would aid in tackling problems which are more sophisticated from the point of view of linguistic representation, such as detection of cyberbullying.
Initial Study into Application of Feature Density and Linguistically-backed Embedding to Improve Machine Learning-based Cyberbullying Detection
In this research, we study the change in the performance of machine learning (ML) classifiers when various linguistic preprocessing methods of a dataset were used, with the specific focus on linguistically-backed embeddings in Convolutional Neural Networks (CNN). Moreover, we study the concept of Feature Density and confirm its potential to comparatively predict the performance of ML classifiers, including CNN. The research was conducted on a Formspring dataset provided in a Kaggle competition on automatic cyberbullying detection. The dataset was re-annotated by objective experts (psychologists), as the importance of professional annotation in cyberbullying research has been indicated multiple times. The study confirmed the effectiveness of Neural Networks in cyberbullying detection and the correlation between classifier performance and Feature Density while also proposing a new approach of training various linguistically-backed embeddings for Convolutional Neural Networks.
Exploring the Potential of Feature Density in Estimating Machine Learning Classifier Performance with Application to Cyberbullying Detection
In this research. we analyze the potential of Feature Density (HD) as a way to comparatively estimate machine learning (ML) classifier performance prior to training. The goal of the study is to aid in solving the problem of resource-intensive training of ML models which is becoming a serious issue due to continuously increasing dataset sizes and the ever rising popularity of Deep Neural Networks (DNN). The issue of constantly increasing demands for more powerful computational resources is also affecting the environment, as training large-scale ML models are causing alarmingly-growing amounts of CO2, emissions. Our approach 1s to optimize the resource-intensive training of ML models for Natural Language Processing to reduce the number of required experiments iterations. We expand on previous attempts on improving classifier training efficiency with FD while also providing an insight to the effectiveness of various linguistically-backed feature preprocessing methods for dialog classification, specifically cyberbullying detection.
In the Service of Online Order: Tackling Cyber-Bullying with Machine Learning and Affect Analysis
One of the burning problems lately in Japan has been cyber-bullying, or slandering and bullying people online. The problem has been especially noticed on unofficial Web sites of Japanese schools. Volunteers consisting of school personnel and PTA (Parent-Teacher Association) members have started Online Patrol to spot malicious contents within Web forums and blogs. In practise, Online Patrol assumes reading through the whole Web contents, which is a task difficult to perform manually. With this paper we introduce a research intended to help PTA members perform Online Patrol more efficiently. We aim to develop a set of tools that can automatically detect malicious entries and report them to PTA members. First, we collected cyber-bullying data from unofficial school Web sites. Then we performed analysis of this data in two ways. Firstly, we analysed the entries with a multifaceted affect analysis system in order to find distinctive features for cyber-bullying and apply them to a machine learning classifier. Secondly, we applied a SVM based machine learning method to train a classifier for detection of cyber-bullying. The system was able to classify cyber-bullying entries with 88.2% of balanced F-score.
Large Scale Crowdsourcing and Characterization of Twitter Abusive Behavior
In recent years, offensive, abusive and hateful language, sexism, racism and other types of aggressive and cyberbullying behavior have been manifesting with increased frequency, and in many online social media platforms. In fact, past scientific work focused on studying these forms in popular media, such as Facebook and Twitter. Building on such work, we present an 8-month study of the various forms of abusive behavior on Twitter, in a holistic fashion. Departing from past work, we examine a wide variety of labeling schemes, which cover different forms of abusive behavior, at the same time. We propose an incremental and iterative methodology, that utilizes the power of crowdsourcing to annotate a large scale collection of tweets with a set of abuse-related labels. In fact, by applying our methodology including statistical analysis for label merging or elimination, we identify a reduced but robust set of labels. Finally, we offer a first overview and findings of our collected and annotated dataset of 100 thousand tweets, which we make publicly available for further scientific exploration.
Offensive Language Identification in Greek
As offensive language has become a rising issue for online communities and social media platforms, researchers have been investigating ways of coping with abusive content and developing systems to detect its different types: cyberbullying, hate speech, aggression, etc. With a few notable exceptions, most research on this topic so far has dealt with English. This is mostly due to the availability of language resources for English. To address this shortcoming, this paper presents the first Greek annotated dataset for offensive language identification: the Offensive Greek Tweet Dataset (OGTD). OGTD is a manually annotated dataset containing 4,779 posts from Twitter annotated as offensive and not offensive. Along with a detailed description of the dataset, we evaluate several computational models trained and tested on this data.
Hate Lingo: A Target-based Linguistic Analysis of Hate Speech in Social Media
While social media empowers freedom of expression and individual voices, it also enables anti-social behavior, online harassment, cyberbullying, and hate speech. In this paper, we deepen our understanding of online hate speech by focusing on a largely neglected but crucial aspect of hate speech -- its target: either "directed" towards a specific person or entity, or "generalized" towards a group of people sharing a common protected characteristic. We perform the first linguistic and psycholinguistic analysis of these two forms of hate speech and reveal the presence of interesting markers that distinguish these types of hate speech. Our analysis reveals that Directed hate speech, in addition to being more personal and directed, is more informal, angrier, and often explicitly attacks the target (via name calling) with fewer analytic words and more words suggesting authority and influence. Generalized hate speech, on the other hand, is dominated by religious hate, is characterized by the use of lethal words such as murder, exterminate, and kill; and quantity words such as million and many. Altogether, our work provides a data-driven analysis of the nuances of online-hate speech that enables not only a deepened understanding of hate speech and its social implications but also its detection.
Peer to Peer Hate: Hate Speech Instigators and Their Targets
While social media has become an empowering agent to individual voices and freedom of expression, it also facilitates anti-social behaviors including online harassment, cyberbullying, and hate speech. In this paper, we present the first comparative study of hate speech instigators and target users on Twitter. Through a multi-step classification process, we curate a comprehensive hate speech dataset capturing various types of hate. We study the distinctive characteristics of hate instigators and targets in terms of their profile self-presentation, activities, and online visibility. We find that hate instigators target more popular and high profile Twitter users, and that participating in hate speech can result in greater online visibility. We conduct a personality analysis of hate instigators and targets and show that both groups have eccentric personality facets that differ from the general Twitter population. Our results advance the state of the art of understanding online hate speech engagement.
ETHOS: an Online Hate Speech Detection Dataset
Online hate speech is a recent problem in our society that is rising at a steady pace by leveraging the vulnerabilities of the corresponding regimes that characterise most social media platforms. This phenomenon is primarily fostered by offensive comments, either during user interaction or in the form of a posted multimedia context. Nowadays, giant corporations own platforms where millions of users log in every day, and protection from exposure to similar phenomena appears to be necessary in order to comply with the corresponding legislation and maintain a high level of service quality. A robust and reliable system for detecting and preventing the uploading of relevant content will have a significant impact on our digitally interconnected society. Several aspects of our daily lives are undeniably linked to our social profiles, making us vulnerable to abusive behaviours. As a result, the lack of accurate hate speech detection mechanisms would severely degrade the overall user experience, although its erroneous operation would pose many ethical concerns. In this paper, we present 'ETHOS', a textual dataset with two variants: binary and multi-label, based on YouTube and Reddit comments validated using the Figure-Eight crowdsourcing platform. Furthermore, we present the annotation protocol used to create this dataset: an active sampling procedure for balancing our data in relation to the various aspects defined. Our key assumption is that, even gaining a small amount of labelled data from such a time-consuming process, we can guarantee hate speech occurrences in the examined material.
Demarked: A Strategy for Enhanced Abusive Speech Moderation through Counterspeech, Detoxification, and Message Management
Despite regulations imposed by nations and social media platforms, such as recent EU regulations targeting digital violence, abusive content persists as a significant challenge. Existing approaches primarily rely on binary solutions, such as outright blocking or banning, yet fail to address the complex nature of abusive speech. In this work, we propose a more comprehensive approach called Demarcation scoring abusive speech based on four aspect -- (i) severity scale; (ii) presence of a target; (iii) context scale; (iv) legal scale -- and suggesting more options of actions like detoxification, counter speech generation, blocking, or, as a final measure, human intervention. Through a thorough analysis of abusive speech regulations across diverse jurisdictions, platforms, and research papers we highlight the gap in preventing measures and advocate for tailored proactive steps to combat its multifaceted manifestations. Our work aims to inform future strategies for effectively addressing abusive speech online.
SOLD: Sinhala Offensive Language Dataset
The widespread of offensive content online, such as hate speech and cyber-bullying, is a global phenomenon. This has sparked interest in the artificial intelligence (AI) and natural language processing (NLP) communities, motivating the development of various systems trained to detect potentially harmful content automatically. These systems require annotated datasets to train the machine learning (ML) models. However, with a few notable exceptions, most datasets on this topic have dealt with English and a few other high-resource languages. As a result, the research in offensive language identification has been limited to these languages. This paper addresses this gap by tackling offensive language identification in Sinhala, a low-resource Indo-Aryan language spoken by over 17 million people in Sri Lanka. We introduce the Sinhala Offensive Language Dataset (SOLD) and present multiple experiments on this dataset. SOLD is a manually annotated dataset containing 10,000 posts from Twitter annotated as offensive and not offensive at both sentence-level and token-level, improving the explainability of the ML models. SOLD is the first large publicly available offensive language dataset compiled for Sinhala. We also introduce SemiSOLD, a larger dataset containing more than 145,000 Sinhala tweets, annotated following a semi-supervised approach.
MemeGuard: An LLM and VLM-based Framework for Advancing Content Moderation via Meme Intervention
In the digital world, memes present a unique challenge for content moderation due to their potential to spread harmful content. Although detection methods have improved, proactive solutions such as intervention are still limited, with current research focusing mostly on text-based content, neglecting the widespread influence of multimodal content like memes. Addressing this gap, we present MemeGuard, a comprehensive framework leveraging Large Language Models (LLMs) and Visual Language Models (VLMs) for meme intervention. MemeGuard harnesses a specially fine-tuned VLM, VLMeme, for meme interpretation, and a multimodal knowledge selection and ranking mechanism (MKS) for distilling relevant knowledge. This knowledge is then employed by a general-purpose LLM to generate contextually appropriate interventions. Another key contribution of this work is the \textbf{Intervening} \textbf{Cyberbullying in Multimodal Memes (ICMM)} dataset, a high-quality, labeled dataset featuring toxic memes and their corresponding human-annotated interventions. We leverage ICMM to test MemeGuard, demonstrating its proficiency in generating relevant and effective responses to toxic memes.
SOLID: A Large-Scale Semi-Supervised Dataset for Offensive Language Identification
The widespread use of offensive content in social media has led to an abundance of research in detecting language such as hate speech, cyberbullying, and cyber-aggression. Recent work presented the OLID dataset, which follows a taxonomy for offensive language identification that provides meaningful information for understanding the type and the target of offensive messages. However, it is limited in size and it might be biased towards offensive language as it was collected using keywords. In this work, we present SOLID, an expanded dataset, where the tweets were collected in a more principled manner. SOLID contains over nine million English tweets labeled in a semi-supervised fashion. We demonstrate that using SOLID along with OLID yields sizable performance gains on the OLID test set for two different models, especially for the lower levels of the taxonomy.
Classification Benchmarks for Under-resourced Bengali Language based on Multichannel Convolutional-LSTM Network
Exponential growths of social media and micro-blogging sites not only provide platforms for empowering freedom of expressions and individual voices but also enables people to express anti-social behaviour like online harassment, cyberbullying, and hate speech. Numerous works have been proposed to utilize these data for social and anti-social behaviours analysis, document characterization, and sentiment analysis by predicting the contexts mostly for highly resourced languages such as English. However, there are languages that are under-resources, e.g., South Asian languages like Bengali, Tamil, Assamese, Telugu that lack of computational resources for the NLP tasks. In this paper, we provide several classification benchmarks for Bengali, an under-resourced language. We prepared three datasets of expressing hate, commonly used topics, and opinions for hate speech detection, document classification, and sentiment analysis, respectively. We built the largest Bengali word embedding models to date based on 250 million articles, which we call BengFastText. We perform three different experiments, covering document classification, sentiment analysis, and hate speech detection. We incorporate word embeddings into a Multichannel Convolutional-LSTM (MConv-LSTM) network for predicting different types of hate speech, document classification, and sentiment analysis. Experiments demonstrate that BengFastText can capture the semantics of words from respective contexts correctly. Evaluations against several baseline embedding models, e.g., Word2Vec and GloVe yield up to 92.30%, 82.25%, and 90.45% F1-scores in case of document classification, sentiment analysis, and hate speech detection, respectively during 5-fold cross-validation tests.
Exploring Transformer Based Models to Identify Hate Speech and Offensive Content in English and Indo-Aryan Languages
Hate speech is considered to be one of the major issues currently plaguing online social media. Repeated and repetitive exposure to hate speech has been shown to create physiological effects on the target users. Thus, hate speech, in all its forms, should be addressed on these platforms in order to maintain good health. In this paper, we explored several Transformer based machine learning models for the detection of hate speech and offensive content in English and Indo-Aryan languages at FIRE 2021. We explore several models such as mBERT, XLMR-large, XLMR-base by team name "Super Mario". Our models came 2nd position in Code-Mixed Data set (Macro F1: 0.7107), 2nd position in Hindi two-class classification(Macro F1: 0.7797), 4th in English four-class category (Macro F1: 0.8006) and 12th in English two-class category (Macro F1: 0.6447).
DeepHateExplainer: Explainable Hate Speech Detection in Under-resourced Bengali Language
The exponential growths of social media and micro-blogging sites not only provide platforms for empowering freedom of expressions and individual voices, but also enables people to express anti-social behaviour like online harassment, cyberbullying, and hate speech. Numerous works have been proposed to utilize textual data for social and anti-social behaviour analysis, by predicting the contexts mostly for highly-resourced languages like English. However, some languages are under-resourced, e.g., South Asian languages like Bengali, that lack computational resources for accurate natural language processing (NLP). In this paper, we propose an explainable approach for hate speech detection from the under-resourced Bengali language, which we called DeepHateExplainer. Bengali texts are first comprehensively preprocessed, before classifying them into political, personal, geopolitical, and religious hates using a neural ensemble method of transformer-based neural architectures (i.e., monolingual Bangla BERT-base, multilingual BERT-cased/uncased, and XLM-RoBERTa). Important(most and least) terms are then identified using sensitivity analysis and layer-wise relevance propagation(LRP), before providing human-interpretable explanations. Finally, we compute comprehensiveness and sufficiency scores to measure the quality of explanations w.r.t faithfulness. Evaluations against machine learning~(linear and tree-based models) and neural networks (i.e., CNN, Bi-LSTM, and Conv-LSTM with word embeddings) baselines yield F1-scores of 78%, 91%, 89%, and 84%, for political, personal, geopolitical, and religious hates, respectively, outperforming both ML and DNN baselines.
The Uli Dataset: An Exercise in Experience Led Annotation of oGBV
Online gender based violence has grown concomitantly with adoption of the internet and social media. Its effects are worse in the Global majority where many users use social media in languages other than English. The scale and volume of conversations on the internet has necessitated the need for automated detection of hate speech, and more specifically gendered abuse. There is, however, a lack of language specific and contextual data to build such automated tools. In this paper we present a dataset on gendered abuse in three languages- Hindi, Tamil and Indian English. The dataset comprises of tweets annotated along three questions pertaining to the experience of gender abuse, by experts who identify as women or a member of the LGBTQIA community in South Asia. Through this dataset we demonstrate a participatory approach to creating datasets that drive AI systems.
Decoding Hate: Exploring Language Models' Reactions to Hate Speech
Hate speech is a harmful form of online expression, often manifesting as derogatory posts. It is a significant risk in digital environments. With the rise of Large Language Models (LLMs), there is concern about their potential to replicate hate speech patterns, given their training on vast amounts of unmoderated internet data. Understanding how LLMs respond to hate speech is crucial for their responsible deployment. However, the behaviour of LLMs towards hate speech has been limited compared. This paper investigates the reactions of seven state-of-the-art LLMs (LLaMA 2, Vicuna, LLaMA 3, Mistral, GPT-3.5, GPT-4, and Gemini Pro) to hate speech. Through qualitative analysis, we aim to reveal the spectrum of responses these models produce, highlighting their capacity to handle hate speech inputs. We also discuss strategies to mitigate hate speech generation by LLMs, particularly through fine-tuning and guideline guardrailing. Finally, we explore the models' responses to hate speech framed in politically correct language.
Cyber Security and Online Safety Education for Schools in the UK: Looking through the Lens of Twitter Data
In recent years, digital technologies have grown in many ways. As a result, many school-aged children have been exposed to the digital world a lot. Children are using more digital technologies, so schools need to teach kids more about cyber security and online safety. Because of this, there are now more school programmes and projects that teach students about cyber security and online safety and help them learn and improve their skills. Still, despite many programmes and projects, there is not much proof of how many schools have taken part and helped spread the word about them. This work shows how we can learn about the size and scope of cyber security and online safety education in schools in the UK, a country with a very active and advanced cyber security education profile, using nearly 200k public tweets from over 15k schools. By using simple techniques like descriptive statistics and visualisation as well as advanced natural language processing (NLP) techniques like sentiment analysis and topic modelling, we show some new findings and insights about how UK schools as a sector have been doing on Twitter with their cyber security and online safety education activities. Our work has led to a range of large-scale and real-world evidence that can help inform people and organisations interested in cyber security and teaching online safety in schools.
Reducing Unintended Identity Bias in Russian Hate Speech Detection
Toxicity has become a grave problem for many online communities and has been growing across many languages, including Russian. Hate speech creates an environment of intimidation, discrimination, and may even incite some real-world violence. Both researchers and social platforms have been focused on developing models to detect toxicity in online communication for a while now. A common problem of these models is the presence of bias towards some words (e.g. woman, black, jew) that are not toxic, but serve as triggers for the classifier due to model caveats. In this paper, we describe our efforts towards classifying hate speech in Russian, and propose simple techniques of reducing unintended bias, such as generating training data with language models using terms and words related to protected identities as context and applying word dropout to such words.
Analyzing Norm Violations in Live-Stream Chat
Toxic language, such as hate speech, can deter users from participating in online communities and enjoying popular platforms. Previous approaches to detecting toxic language and norm violations have been primarily concerned with conversations from online forums and social media, such as Reddit and Twitter. These approaches are less effective when applied to conversations on live-streaming platforms, such as Twitch and YouTube Live, as each comment is only visible for a limited time and lacks a thread structure that establishes its relationship with other comments. In this work, we share the first NLP study dedicated to detecting norm violations in conversations on live-streaming platforms. We define norm violation categories in live-stream chats and annotate 4,583 moderated comments from Twitch. We articulate several facets of live-stream data that differ from other forums, and demonstrate that existing models perform poorly in this setting. By conducting a user study, we identify the informational context humans use in live-stream moderation, and train models leveraging context to identify norm violations. Our results show that appropriate contextual information can boost moderation performance by 35\%.
Predicting the Type and Target of Offensive Posts in Social Media
As offensive content has become pervasive in social media, there has been much research in identifying potentially offensive messages. However, previous work on this topic did not consider the problem as a whole, but rather focused on detecting very specific types of offensive content, e.g., hate speech, cyberbulling, or cyber-aggression. In contrast, here we target several different kinds of offensive content. In particular, we model the task hierarchically, identifying the type and the target of offensive messages in social media. For this purpose, we complied the Offensive Language Identification Dataset (OLID), a new dataset with tweets annotated for offensive content using a fine-grained three-layer annotation scheme, which we make publicly available. We discuss the main similarities and differences between OLID and pre-existing datasets for hate speech identification, aggression detection, and similar tasks. We further experiment with and we compare the performance of different machine learning models on OLID.
MetaHate: A Dataset for Unifying Efforts on Hate Speech Detection
Hate speech represents a pervasive and detrimental form of online discourse, often manifested through an array of slurs, from hateful tweets to defamatory posts. As such speech proliferates, it connects people globally and poses significant social, psychological, and occasionally physical threats to targeted individuals and communities. Current computational linguistic approaches for tackling this phenomenon rely on labelled social media datasets for training. For unifying efforts, our study advances in the critical need for a comprehensive meta-collection, advocating for an extensive dataset to help counteract this problem effectively. We scrutinized over 60 datasets, selectively integrating those pertinent into MetaHate. This paper offers a detailed examination of existing collections, highlighting their strengths and limitations. Our findings contribute to a deeper understanding of the existing datasets, paving the way for training more robust and adaptable models. These enhanced models are essential for effectively combating the dynamic and complex nature of hate speech in the digital realm.
Spread of hate speech in online social media
The present online social media platform is afflicted with several issues, with hate speech being on the predominant forefront. The prevalence of online hate speech has fueled horrific real-world hate-crime such as the mass-genocide of Rohingya Muslims, communal violence in Colombo and the recent massacre in the Pittsburgh synagogue. Consequently, It is imperative to understand the diffusion of such hateful content in an online setting. We conduct the first study that analyses the flow and dynamics of posts generated by hateful and non-hateful users on Gab (gab.com) over a massive dataset of 341K users and 21M posts. Our observations confirms that hateful content diffuse farther, wider and faster and have a greater outreach than those of non-hateful users. A deeper inspection into the profiles and network of hateful and non-hateful users reveals that the former are more influential, popular and cohesive. Thus, our research explores the interesting facets of diffusion dynamics of hateful users and broadens our understanding of hate speech in the online world.
Offensive Language and Hate Speech Detection for Danish
The presence of offensive language on social media platforms and the implications this poses is becoming a major concern in modern society. Given the enormous amount of content created every day, automatic methods are required to detect and deal with this type of content. Until now, most of the research has focused on solving the problem for the English language, while the problem is multilingual. We construct a Danish dataset containing user-generated comments from Reddit and Facebook. It contains user generated comments from various social media platforms, and to our knowledge, it is the first of its kind. Our dataset is annotated to capture various types and target of offensive language. We develop four automatic classification systems, each designed to work for both the English and the Danish language. In the detection of offensive language in English, the best performing system achieves a macro averaged F1-score of 0.74, and the best performing system for Danish achieves a macro averaged F1-score of 0.70. In the detection of whether or not an offensive post is targeted, the best performing system for English achieves a macro averaged F1-score of 0.62, while the best performing system for Danish achieves a macro averaged F1-score of 0.73. Finally, in the detection of the target type in a targeted offensive post, the best performing system for English achieves a macro averaged F1-score of 0.56, and the best performing system for Danish achieves a macro averaged F1-score of 0.63. Our work for both the English and the Danish language captures the type and targets of offensive language, and present automatic methods for detecting different kinds of offensive language such as hate speech and cyberbullying.
Hypers at ComMA@ICON: Modelling Aggressiveness, Gender Bias and Communal Bias Identification
Due to the exponentially increasing reach of social media, it is essential to focus on its negative aspects as it can potentially divide society and incite people into violence. In this paper, we present our system description of work on the shared task ComMA@ICON, where we have to classify how aggressive the sentence is and if the sentence is gender-biased or communal biased. These three could be the primary reasons to cause significant problems in society. As team Hypers we have proposed an approach that utilizes different pretrained models with Attention and mean pooling methods. We were able to get Rank 3 with 0.223 Instance F1 score on Bengali, Rank 2 with 0.322 Instance F1 score on Multi-lingual set, Rank 4 with 0.129 Instance F1 score on Meitei and Rank 5 with 0.336 Instance F1 score on Hindi. The source code and the pretrained models of this work can be found here.
Racism is a Virus: Anti-Asian Hate and Counterspeech in Social Media during the COVID-19 Crisis
The spread of COVID-19 has sparked racism and hate on social media targeted towards Asian communities. However, little is known about how racial hate spreads during a pandemic and the role of counterspeech in mitigating this spread. In this work, we study the evolution and spread of anti-Asian hate speech through the lens of Twitter. We create COVID-HATE, the largest dataset of anti-Asian hate and counterspeech spanning 14 months, containing over 206 million tweets, and a social network with over 127 million nodes. By creating a novel hand-labeled dataset of 3,355 tweets, we train a text classifier to identify hate and counterspeech tweets that achieves an average macro-F1 score of 0.832. Using this dataset, we conduct longitudinal analysis of tweets and users. Analysis of the social network reveals that hateful and counterspeech users interact and engage extensively with one another, instead of living in isolated polarized communities. We find that nodes were highly likely to become hateful after being exposed to hateful content. Notably, counterspeech messages may discourage users from turning hateful, potentially suggesting a solution to curb hate on web and social media platforms. Data and code is at http://claws.cc.gatech.edu/covid.
Conceptualizing Suicidal Behavior: Utilizing Explanations of Predicted Outcomes to Analyze Longitudinal Social Media Data
The COVID-19 pandemic has escalated mental health crises worldwide, with social isolation and economic instability contributing to a rise in suicidal behavior. Suicide can result from social factors such as shame, abuse, abandonment, and mental health conditions like depression, Post-Traumatic Stress Disorder (PTSD), Attention-Deficit/Hyperactivity Disorder (ADHD), anxiety disorders, and bipolar disorders. As these conditions develop, signs of suicidal ideation may manifest in social media interactions. Analyzing social media data using artificial intelligence (AI) techniques can help identify patterns of suicidal behavior, providing invaluable insights for suicide prevention agencies, professionals, and broader community awareness initiatives. Machine learning algorithms for this purpose require large volumes of accurately labeled data. Previous research has not fully explored the potential of incorporating explanations in analyzing and labeling longitudinal social media data. In this study, we employed a model explanation method, Layer Integrated Gradients, on top of a fine-tuned state-of-the-art language model, to assign each token from Reddit users' posts an attribution score for predicting suicidal ideation. By extracting and analyzing attributions of tokens from the data, we propose a methodology for preliminary screening of social media posts for suicidal ideation without using large language models during inference.
Data Bootstrapping Approaches to Improve Low Resource Abusive Language Detection for Indic Languages
Abusive language is a growing concern in many social media platforms. Repeated exposure to abusive speech has created physiological effects on the target users. Thus, the problem of abusive language should be addressed in all forms for online peace and safety. While extensive research exists in abusive speech detection, most studies focus on English. Recently, many smearing incidents have occurred in India, which provoked diverse forms of abusive speech in online space in various languages based on the geographic location. Therefore it is essential to deal with such malicious content. In this paper, to bridge the gap, we demonstrate a large-scale analysis of multilingual abusive speech in Indic languages. We examine different interlingual transfer mechanisms and observe the performance of various multilingual models for abusive speech detection for eight different Indic languages. We also experiment to show how robust these models are on adversarial attacks. Finally, we conduct an in-depth error analysis by looking into the models' misclassified posts across various settings. We have made our code and models public for other researchers.
Towards Effective Counter-Responses: Aligning Human Preferences with Strategies to Combat Online Trolling
Trolling in online communities typically involves disruptive behaviors such as provoking anger and manipulating discussions, leading to a polarized atmosphere and emotional distress. Robust moderation is essential for mitigating these negative impacts and maintaining a healthy and constructive community atmosphere. However, effectively addressing trolls is difficult because their behaviors vary widely and require different response strategies (RSs) to counter them. This diversity makes it challenging to choose an appropriate RS for each specific situation. To address this challenge, our research investigates whether humans have preferred strategies tailored to different types of trolling behaviors. Our findings reveal a correlation between the types of trolling encountered and the preferred RS. In this paper, we introduce a methodology for generating counter-responses to trolls by recommending appropriate RSs, supported by a dataset aligning these strategies with human preferences across various troll contexts. The experimental results demonstrate that our proposed approach guides constructive discussion and reduces the negative effects of trolls, thereby enhancing the online community environment.
Understanding writing style in social media with a supervised contrastively pre-trained transformer
Online Social Networks serve as fertile ground for harmful behavior, ranging from hate speech to the dissemination of disinformation. Malicious actors now have unprecedented freedom to misbehave, leading to severe societal unrest and dire consequences, as exemplified by events such as the Capitol assault during the US presidential election and the Antivaxx movement during the COVID-19 pandemic. Understanding online language has become more pressing than ever. While existing works predominantly focus on content analysis, we aim to shift the focus towards understanding harmful behaviors by relating content to their respective authors. Numerous novel approaches attempt to learn the stylistic features of authors in texts, but many of these approaches are constrained by small datasets or sub-optimal training losses. To overcome these limitations, we introduce the Style Transformer for Authorship Representations (STAR), trained on a large corpus derived from public sources of 4.5 x 10^6 authored texts involving 70k heterogeneous authors. Our model leverages Supervised Contrastive Loss to teach the model to minimize the distance between texts authored by the same individual. This author pretext pre-training task yields competitive performance at zero-shot with PAN challenges on attribution and clustering. Additionally, we attain promising results on PAN verification challenges using a single dense layer, with our model serving as an embedding encoder. Finally, we present results from our test partition on Reddit. Using a support base of 8 documents of 512 tokens, we can discern authors from sets of up to 1616 authors with at least 80\% accuracy. We share our pre-trained model at huggingface (https://huggingface.co/AIDA-UPM/star) and our code is available at (https://github.com/jahuerta92/star)
AfriHate: A Multilingual Collection of Hate Speech and Abusive Language Datasets for African Languages
Hate speech and abusive language are global phenomena that need socio-cultural background knowledge to be understood, identified, and moderated. However, in many regions of the Global South, there have been several documented occurrences of (1) absence of moderation and (2) censorship due to the reliance on keyword spotting out of context. Further, high-profile individuals have frequently been at the center of the moderation process, while large and targeted hate speech campaigns against minorities have been overlooked. These limitations are mainly due to the lack of high-quality data in the local languages and the failure to include local communities in the collection, annotation, and moderation processes. To address this issue, we present AfriHate: a multilingual collection of hate speech and abusive language datasets in 15 African languages. Each instance in AfriHate is annotated by native speakers familiar with the local culture. We report the challenges related to the construction of the datasets and present various classification baseline results with and without using LLMs. The datasets, individual annotations, and hate speech and offensive language lexicons are available on https://github.com/AfriHate/AfriHate
BAN-PL: a Novel Polish Dataset of Banned Harmful and Offensive Content from Wykop.pl web service
Since the Internet is flooded with hate, it is one of the main tasks for NLP experts to master automated online content moderation. However, advancements in this field require improved access to publicly available accurate and non-synthetic datasets of social media content. For the Polish language, such resources are very limited. In this paper, we address this gap by presenting a new open dataset of offensive social media content for the Polish language. The dataset comprises content from Wykop.pl, a popular online service often referred to as the "Polish Reddit", reported by users and banned in the internal moderation process. It contains a total of 691,662 posts and comments, evenly divided into two categories: "harmful" and "neutral" ("non-harmful"). The anonymized subset of the BAN-PL dataset consisting on 24,000 pieces (12,000 for each class), along with preprocessing scripts have been made publicly available. Furthermore the paper offers valuable insights into real-life content moderation processes and delves into an analysis of linguistic features and content characteristics of the dataset. Moreover, a comprehensive anonymization procedure has been meticulously described and applied. The prevalent biases encountered in similar datasets, including post-moderation and pre-selection biases, are also discussed.
A Holistic Approach to Undesired Content Detection in the Real World
We present a holistic approach to building a robust and useful natural language classification system for real-world content moderation. The success of such a system relies on a chain of carefully designed and executed steps, including the design of content taxonomies and labeling instructions, data quality control, an active learning pipeline to capture rare events, and a variety of methods to make the model robust and to avoid overfitting. Our moderation system is trained to detect a broad set of categories of undesired content, including sexual content, hateful content, violence, self-harm, and harassment. This approach generalizes to a wide range of different content taxonomies and can be used to create high-quality content classifiers that outperform off-the-shelf models.
BanglaAbuseMeme: A Dataset for Bengali Abusive Meme Classification
The dramatic increase in the use of social media platforms for information sharing has also fueled a steep growth in online abuse. A simple yet effective way of abusing individuals or communities is by creating memes, which often integrate an image with a short piece of text layered on top of it. Such harmful elements are in rampant use and are a threat to online safety. Hence it is necessary to develop efficient models to detect and flag abusive memes. The problem becomes more challenging in a low-resource setting (e.g., Bengali memes, i.e., images with Bengali text embedded on it) because of the absence of benchmark datasets on which AI models could be trained. In this paper we bridge this gap by building a Bengali meme dataset. To setup an effective benchmark we implement several baseline models for classifying abusive memes using this dataset. We observe that multimodal models that use both textual and visual information outperform unimodal models. Our best-performing model achieves a macro F1 score of 70.51. Finally, we perform a qualitative error analysis of the misclassified memes of the best-performing text-based, image-based and multimodal models.
Assessing the impact of contextual information in hate speech detection
In recent years, hate speech has gained great relevance in social networks and other virtual media because of its intensity and its relationship with violent acts against members of protected groups. Due to the great amount of content generated by users, great effort has been made in the research and development of automatic tools to aid the analysis and moderation of this speech, at least in its most threatening forms. One of the limitations of current approaches to automatic hate speech detection is the lack of context. Most studies and resources are performed on data without context; that is, isolated messages without any type of conversational context or the topic being discussed. This restricts the available information to define if a post on a social network is hateful or not. In this work, we provide a novel corpus for contextualized hate speech detection based on user responses to news posts from media outlets on Twitter. This corpus was collected in the Rioplatense dialectal variety of Spanish and focuses on hate speech associated with the COVID-19 pandemic. Classification experiments using state-of-the-art techniques show evidence that adding contextual information improves hate speech detection performance for two proposed tasks (binary and multi-label prediction). We make our code, models, and corpus available for further research.
PclGPT: A Large Language Model for Patronizing and Condescending Language Detection
Disclaimer: Samples in this paper may be harmful and cause discomfort! Patronizing and condescending language (PCL) is a form of speech directed at vulnerable groups. As an essential branch of toxic language, this type of language exacerbates conflicts and confrontations among Internet communities and detrimentally impacts disadvantaged groups. Traditional pre-trained language models (PLMs) perform poorly in detecting PCL due to its implicit toxicity traits like hypocrisy and false sympathy. With the rise of large language models (LLMs), we can harness their rich emotional semantics to establish a paradigm for exploring implicit toxicity. In this paper, we introduce PclGPT, a comprehensive LLM benchmark designed specifically for PCL. We collect, annotate, and integrate the Pcl-PT/SFT dataset, and then develop a bilingual PclGPT-EN/CN model group through a comprehensive pre-training and supervised fine-tuning staircase process to facilitate implicit toxic detection. Group detection results and fine-grained detection from PclGPT and other models reveal significant variations in the degree of bias in PCL towards different vulnerable groups, necessitating increased societal attention to protect them.
Many Ways to Be Lonely: Fine-Grained Characterization of Loneliness and Its Potential Changes in COVID-19
Loneliness has been associated with negative outcomes for physical and mental health. Understanding how people express and cope with various forms of loneliness is critical for early screening and targeted interventions to reduce loneliness, particularly among vulnerable groups such as young adults. To examine how different forms of loneliness and coping strategies manifest in loneliness self-disclosure, we built a dataset, FIG-Loneliness (FIne-Grained Loneliness) by using Reddit posts in two young adult-focused forums and two loneliness related forums consisting of a diverse age group. We provided annotations by trained human annotators for binary and fine-grained loneliness classifications of the posts. Trained on FIG-Loneliness, two BERT-based models were used to understand loneliness forms and authors' coping strategies in these forums. Our binary loneliness classification achieved an accuracy above 97%, and fine-grained loneliness category classification reached an average accuracy of 77% across all labeled categories. With FIG-Loneliness and model predictions, we found that loneliness expressions in the young adults related forums were distinct from other forums. Those in young adult-focused forums were more likely to express concerns pertaining to peer relationship, and were potentially more sensitive to geographical isolation impacted by the COVID-19 pandemic lockdown. Also, we showed that different forms of loneliness have differential use in coping strategies.
Measuring the Reliability of Hate Speech Annotations: The Case of the European Refugee Crisis
Some users of social media are spreading racist, sexist, and otherwise hateful content. For the purpose of training a hate speech detection system, the reliability of the annotations is crucial, but there is no universally agreed-upon definition. We collected potentially hateful messages and asked two groups of internet users to determine whether they were hate speech or not, whether they should be banned or not and to rate their degree of offensiveness. One of the groups was shown a definition prior to completing the survey. We aimed to assess whether hate speech can be annotated reliably, and the extent to which existing definitions are in accordance with subjective ratings. Our results indicate that showing users a definition caused them to partially align their own opinion with the definition but did not improve reliability, which was very low overall. We conclude that the presence of hate speech should perhaps not be considered a binary yes-or-no decision, and raters need more detailed instructions for the annotation.
KoMultiText: Large-Scale Korean Text Dataset for Classifying Biased Speech in Real-World Online Services
With the growth of online services, the need for advanced text classification algorithms, such as sentiment analysis and biased text detection, has become increasingly evident. The anonymous nature of online services often leads to the presence of biased and harmful language, posing challenges to maintaining the health of online communities. This phenomenon is especially relevant in South Korea, where large-scale hate speech detection algorithms have not yet been broadly explored. In this paper, we introduce "KoMultiText", a new comprehensive, large-scale dataset collected from a well-known South Korean SNS platform. Our proposed dataset provides annotations including (1) Preferences, (2) Profanities, and (3) Nine types of Bias for the text samples, enabling multi-task learning for simultaneous classification of user-generated texts. Leveraging state-of-the-art BERT-based language models, our approach surpasses human-level accuracy across diverse classification tasks, as measured by various metrics. Beyond academic contributions, our work can provide practical solutions for real-world hate speech and bias mitigation, contributing directly to the improvement of online community health. Our work provides a robust foundation for future research aiming to improve the quality of online discourse and foster societal well-being. All source codes and datasets are publicly accessible at https://github.com/Dasol-Choi/KoMultiText.
EmoMent: An Emotion Annotated Mental Health Corpus from two South Asian Countries
People often utilise online media (e.g., Facebook, Reddit) as a platform to express their psychological distress and seek support. State-of-the-art NLP techniques demonstrate strong potential to automatically detect mental health issues from text. Research suggests that mental health issues are reflected in emotions (e.g., sadness) indicated in a person's choice of language. Therefore, we developed a novel emotion-annotated mental health corpus (EmoMent), consisting of 2802 Facebook posts (14845 sentences) extracted from two South Asian countries - Sri Lanka and India. Three clinical psychology postgraduates were involved in annotating these posts into eight categories, including 'mental illness' (e.g., depression) and emotions (e.g., 'sadness', 'anger'). EmoMent corpus achieved 'very good' inter-annotator agreement of 98.3% (i.e. % with two or more agreement) and Fleiss' Kappa of 0.82. Our RoBERTa based models achieved an F1 score of 0.76 and a macro-averaged F1 score of 0.77 for the first task (i.e. predicting a mental health condition from a post) and the second task (i.e. extent of association of relevant posts with the categories defined in our taxonomy), respectively.
GOAT-Bench: Safety Insights to Large Multimodal Models through Meme-Based Social Abuse
The exponential growth of social media has profoundly transformed how information is created, disseminated, and absorbed, exceeding any precedent in the digital age. Regrettably, this explosion has also spawned a significant increase in the online abuse of memes. Evaluating the negative impact of memes is notably challenging, owing to their often subtle and implicit meanings, which are not directly conveyed through the overt text and imagery. In light of this, large multimodal models (LMMs) have emerged as a focal point of interest due to their remarkable capabilities in handling diverse multimodal tasks. In response to this development, our paper aims to thoroughly examine the capacity of various LMMs (e.g. GPT-4V) to discern and respond to the nuanced aspects of social abuse manifested in memes. We introduce the comprehensive meme benchmark, GOAT-Bench, comprising over 6K varied memes encapsulating themes such as implicit hate speech, sexism, and cyberbullying, etc. Utilizing GOAT-Bench, we delve into the ability of LMMs to accurately assess hatefulness, misogyny, offensiveness, sarcasm, and harmful content. Our extensive experiments across a range of LMMs reveal that current models still exhibit a deficiency in safety awareness, showing insensitivity to various forms of implicit abuse. We posit that this shortfall represents a critical impediment to the realization of safe artificial intelligence. The GOAT-Bench and accompanying resources are publicly accessible at https://goatlmm.github.io/, contributing to ongoing research in this vital field.
Using Language Models to Detect Alarming Student Responses
This article details the advances made to a system that uses artificial intelligence to identify alarming student responses. This system is built into our assessment platform to assess whether a student's response indicates they are a threat to themselves or others. Such responses may include details concerning threats of violence, severe depression, suicide risks, and descriptions of abuse. Driven by advances in natural language processing, the latest model is a fine-tuned language model trained on a large corpus consisting of student responses and supplementary texts. We demonstrate that the use of a language model delivers a substantial improvement in accuracy over the previous iterations of this system.
Measuring and Forecasting Conversation Incivility: the Role of Antisocial and Prosocial Behaviors
This paper focuses on the task of measuring and forecasting incivility in conversations following replies to hate speech. Identifying replies that steer conversations away from hatred and elicit civil follow-up conversations sheds light into effective strategies to engage with hate speech and proactively avoid further escalation. We propose new metrics that take into account various dimensions of antisocial and prosocial behaviors to measure the conversation incivility following replies to hate speech. Our best metric aligns with human perceptions better than prior work. Additionally, we present analyses on a) the language of antisocial and prosocial posts, b) the relationship between antisocial or prosocial posts and user interactions, and c) the language of replies to hate speech that elicit follow-up conversations with different incivility levels. We show that forecasting the incivility level of conversations following a reply to hate speech is a challenging task. We also present qualitative analyses to identify the most common errors made by our best model.
What Makes Digital Support Effective? How Therapeutic Skills Affect Clinical Well-Being
Online mental health support communities have grown in recent years for providing accessible mental and emotional health support through volunteer counselors. Despite millions of people participating in chat support on these platforms, the clinical effectiveness of these communities on mental health symptoms remains unknown. Furthermore, although volunteers receive some training based on established therapeutic skills studied in face-to-face environments such as active listening and motivational interviewing, it remains understudied how the usage of these skills in this online context affects people's mental health status. In our work, we collaborate with one of the largest online peer support platforms and use both natural language processing and machine learning techniques to measure how one-on-one support chats affect depression and anxiety symptoms. We measure how the techniques and characteristics of support providers, such as using affirmation, empathy, and past experience on the platform, affect support-seekers' mental health changes. We find that online peer support chats improve both depression and anxiety symptoms with a statistically significant but relatively small effect size. Additionally, support providers' techniques such as emphasizing the autonomy of the client lead to better mental health outcomes. However, we also found that some behaviors (e.g. persuading) are actually harmful to depression and anxiety outcomes. Our work provides key understanding for mental health care in the online setting and designing training systems for online support providers.
Toxic Language Detection in Social Media for Brazilian Portuguese: New Dataset and Multilingual Analysis
Hate speech and toxic comments are a common concern of social media platform users. Although these comments are, fortunately, the minority in these platforms, they are still capable of causing harm. Therefore, identifying these comments is an important task for studying and preventing the proliferation of toxicity in social media. Previous work in automatically detecting toxic comments focus mainly in English, with very few work in languages like Brazilian Portuguese. In this paper, we propose a new large-scale dataset for Brazilian Portuguese with tweets annotated as either toxic or non-toxic or in different types of toxicity. We present our dataset collection and annotation process, where we aimed to select candidates covering multiple demographic groups. State-of-the-art BERT models were able to achieve 76% macro-F1 score using monolingual data in the binary case. We also show that large-scale monolingual data is still needed to create more accurate models, despite recent advances in multilingual approaches. An error analysis and experiments with multi-label classification show the difficulty of classifying certain types of toxic comments that appear less frequently in our data and highlights the need to develop models that are aware of different categories of toxicity.
Handling and Presenting Harmful Text in NLP Research
Text data can pose a risk of harm. However, the risks are not fully understood, and how to handle, present, and discuss harmful text in a safe way remains an unresolved issue in the NLP community. We provide an analytical framework categorising harms on three axes: (1) the harm type (e.g., misinformation, hate speech or racial stereotypes); (2) whether a harm is sought as a feature of the research design if explicitly studying harmful content (e.g., training a hate speech classifier), versus unsought if harmful content is encountered when working on unrelated problems (e.g., language generation or part-of-speech tagging); and (3) who it affects, from people (mis)represented in the data to those handling the data and those publishing on the data. We provide advice for practitioners, with concrete steps for mitigating harm in research and in publication. To assist implementation we introduce HarmCheck -- a documentation standard for handling and presenting harmful text in research.
Unsafe Diffusion: On the Generation of Unsafe Images and Hateful Memes From Text-To-Image Models
State-of-the-art Text-to-Image models like Stable Diffusion and DALLEcdot2 are revolutionizing how people generate visual content. At the same time, society has serious concerns about how adversaries can exploit such models to generate unsafe images. In this work, we focus on demystifying the generation of unsafe images and hateful memes from Text-to-Image models. We first construct a typology of unsafe images consisting of five categories (sexually explicit, violent, disturbing, hateful, and political). Then, we assess the proportion of unsafe images generated by four advanced Text-to-Image models using four prompt datasets. We find that these models can generate a substantial percentage of unsafe images; across four models and four prompt datasets, 14.56% of all generated images are unsafe. When comparing the four models, we find different risk levels, with Stable Diffusion being the most prone to generating unsafe content (18.92% of all generated images are unsafe). Given Stable Diffusion's tendency to generate more unsafe content, we evaluate its potential to generate hateful meme variants if exploited by an adversary to attack a specific individual or community. We employ three image editing methods, DreamBooth, Textual Inversion, and SDEdit, which are supported by Stable Diffusion. Our evaluation result shows that 24% of the generated images using DreamBooth are hateful meme variants that present the features of the original hateful meme and the target individual/community; these generated images are comparable to hateful meme variants collected from the real world. Overall, our results demonstrate that the danger of large-scale generation of unsafe images is imminent. We discuss several mitigating measures, such as curating training data, regulating prompts, and implementing safety filters, and encourage better safeguard tools to be developed to prevent unsafe generation.
Countering Malicious Content Moderation Evasion in Online Social Networks: Simulation and Detection of Word Camouflage
Content moderation is the process of screening and monitoring user-generated content online. It plays a crucial role in stopping content resulting from unacceptable behaviors such as hate speech, harassment, violence against specific groups, terrorism, racism, xenophobia, homophobia, or misogyny, to mention some few, in Online Social Platforms. These platforms make use of a plethora of tools to detect and manage malicious information; however, malicious actors also improve their skills, developing strategies to surpass these barriers and continuing to spread misleading information. Twisting and camouflaging keywords are among the most used techniques to evade platform content moderation systems. In response to this recent ongoing issue, this paper presents an innovative approach to address this linguistic trend in social networks through the simulation of different content evasion techniques and a multilingual Transformer model for content evasion detection. In this way, we share with the rest of the scientific community a multilingual public tool, named "pyleetspeak" to generate/simulate in a customizable way the phenomenon of content evasion through automatic word camouflage and a multilingual Named-Entity Recognition (NER) Transformer-based model tuned for its recognition and detection. The multilingual NER model is evaluated in different textual scenarios, detecting different types and mixtures of camouflage techniques, achieving an overall weighted F1 score of 0.8795. This article contributes significantly to countering malicious information by developing multilingual tools to simulate and detect new methods of evasion of content on social networks, making the fight against information disorders more effective.
FAtiMA Toolkit -- Toward an effective and accessible tool for the development of intelligent virtual agents and social robots
More than a decade has passed since the development of FearNot!, an application designed to help children deal with bullying through role-playing with virtual characters. It was also the application that led to the creation of FAtiMA, an affective agent architecture for creating autonomous characters that can evoke empathic responses. In this paper, we describe FAtiMA Toolkit, a collection of open-source tools that is designed to help researchers, game developers and roboticists incorporate a computational model of emotion and decision-making in their work. The toolkit was developed with the goal of making FAtiMA more accessible, easier to incorporate into different projects and more flexible in its capabilities for human-agent interaction, based upon the experience gathered over the years across different virtual environments and human-robot interaction scenarios. As a result, this work makes several different contributions to the field of Agent-Based Architectures. More precisely, FAtiMA Toolkit's library based design allows developers to easily integrate it with other frameworks, its meta-cognitive model affords different internal reasoners and affective components and its explicit dialogue structure gives control to the author even within highly complex scenarios. To demonstrate the use of FAtiMA Toolkit, several different use cases where the toolkit was successfully applied are described and discussed.
IndoToxic2024: A Demographically-Enriched Dataset of Hate Speech and Toxicity Types for Indonesian Language
Hate speech poses a significant threat to social harmony. Over the past two years, Indonesia has seen a ten-fold increase in the online hate speech ratio, underscoring the urgent need for effective detection mechanisms. However, progress is hindered by the limited availability of labeled data for Indonesian texts. The condition is even worse for marginalized minorities, such as Shia, LGBTQ, and other ethnic minorities because hate speech is underreported and less understood by detection tools. Furthermore, the lack of accommodation for subjectivity in current datasets compounds this issue. To address this, we introduce IndoToxic2024, a comprehensive Indonesian hate speech and toxicity classification dataset. Comprising 43,692 entries annotated by 19 diverse individuals, the dataset focuses on texts targeting vulnerable groups in Indonesia, specifically during the hottest political event in the country: the presidential election. We establish baselines for seven binary classification tasks, achieving a macro-F1 score of 0.78 with a BERT model (IndoBERTweet) fine-tuned for hate speech classification. Furthermore, we demonstrate how incorporating demographic information can enhance the zero-shot performance of the large language model, gpt-3.5-turbo. However, we also caution that an overemphasis on demographic information can negatively impact the fine-tuned model performance due to data fragmentation.
OffensiveLang: A Community Based Implicit Offensive Language Dataset
The widespread presence of hateful languages on social media has resulted in adverse effects on societal well-being. As a result, addressing this issue with high priority has become very important. Hate speech or offensive languages exist in both explicit and implicit forms, with the latter being more challenging to detect. Current research in this domain encounters several challenges. Firstly, the existing datasets primarily rely on the collection of texts containing explicit offensive keywords, making it challenging to capture implicitly offensive contents that are devoid of these keywords. Secondly, common methodologies tend to focus solely on textual analysis, neglecting the valuable insights that community information can provide. In this research paper, we introduce a novel dataset OffensiveLang, a community based implicit offensive language dataset generated by ChatGPT 3.5 containing data for 38 different target groups. Despite limitations in generating offensive texts using ChatGPT due to ethical constraints, we present a prompt-based approach that effectively generates implicit offensive languages. To ensure data quality, we evaluate the dataset with human. Additionally, we employ a prompt-based zero-shot method with ChatGPT and compare the detection results between human annotation and ChatGPT annotation. We utilize existing state-of-the-art models to see how effective they are in detecting such languages. The dataset is available here: https://github.com/AmitDasRup123/OffensiveLang
Detecting Inappropriate Messages on Sensitive Topics that Could Harm a Company's Reputation
Not all topics are equally "flammable" in terms of toxicity: a calm discussion of turtles or fishing less often fuels inappropriate toxic dialogues than a discussion of politics or sexual minorities. We define a set of sensitive topics that can yield inappropriate and toxic messages and describe the methodology of collecting and labeling a dataset for appropriateness. While toxicity in user-generated data is well-studied, we aim at defining a more fine-grained notion of inappropriateness. The core of inappropriateness is that it can harm the reputation of a speaker. This is different from toxicity in two respects: (i) inappropriateness is topic-related, and (ii) inappropriate message is not toxic but still unacceptable. We collect and release two datasets for Russian: a topic-labeled dataset and an appropriateness-labeled dataset. We also release pre-trained classification models trained on this data.
Sensitive Content Classification in Social Media: A Holistic Resource and Evaluation
The detection of sensitive content in large datasets is crucial for ensuring that shared and analysed data is free from harmful material. However, current moderation tools, such as external APIs, suffer from limitations in customisation, accuracy across diverse sensitive categories, and privacy concerns. Additionally, existing datasets and open-source models focus predominantly on toxic language, leaving gaps in detecting other sensitive categories such as substance abuse or self-harm. In this paper, we put forward a unified dataset tailored for social media content moderation across six sensitive categories: conflictual language, profanity, sexually explicit material, drug-related content, self-harm, and spam. By collecting and annotating data with consistent retrieval strategies and guidelines, we address the shortcomings of previous focalised research. Our analysis demonstrates that fine-tuning large language models (LLMs) on this novel dataset yields significant improvements in detection performance compared to open off-the-shelf models such as LLaMA, and even proprietary OpenAI models, which underperform by 10-15% overall. This limitation is even more pronounced on popular moderation APIs, which cannot be easily tailored to specific sensitive content categories, among others.
Weakly-Supervised Methods for Suicide Risk Assessment: Role of Related Domains
Social media has become a valuable resource for the study of suicidal ideation and the assessment of suicide risk. Among social media platforms, Reddit has emerged as the most promising one due to its anonymity and its focus on topic-based communities (subreddits) that can be indicative of someone's state of mind or interest regarding mental health disorders such as r/SuicideWatch, r/Anxiety, r/depression. A challenge for previous work on suicide risk assessment has been the small amount of labeled data. We propose an empirical investigation into several classes of weakly-supervised approaches, and show that using pseudo-labeling based on related issues around mental health (e.g., anxiety, depression) helps improve model performance for suicide risk assessment.
WLV-RIT at SemEval-2021 Task 5: A Neural Transformer Framework for Detecting Toxic Spans
In recent years, the widespread use of social media has led to an increase in the generation of toxic and offensive content on online platforms. In response, social media platforms have worked on developing automatic detection methods and employing human moderators to cope with this deluge of offensive content. While various state-of-the-art statistical models have been applied to detect toxic posts, there are only a few studies that focus on detecting the words or expressions that make a post offensive. This motivates the organization of the SemEval-2021 Task 5: Toxic Spans Detection competition, which has provided participants with a dataset containing toxic spans annotation in English posts. In this paper, we present the WLV-RIT entry for the SemEval-2021 Task 5. Our best performing neural transformer model achieves an 0.68 F1-Score. Furthermore, we develop an open-source framework for multilingual detection of offensive spans, i.e., MUDES, based on neural transformers that detect toxic spans in texts.
That is Unacceptable: the Moral Foundations of Canceling
Canceling is a morally-driven phenomenon that hinders the development of safe social media platforms and contributes to ideological polarization. To address this issue we present the Canceling Attitudes Detection (CADE) dataset, an annotated corpus of canceling incidents aimed at exploring the factors of disagreements in evaluating people canceling attitudes on social media. Specifically, we study the impact of annotators' morality in their perception of canceling, showing that morality is an independent axis for the explanation of disagreement on this phenomenon. Annotator's judgments heavily depend on the type of controversial events and involved celebrities. This shows the need to develop more event-centric datasets to better understand how harms are perpetrated in social media and to develop more aware technologies for their detection.
Ethical and social risks of harm from Language Models
This paper aims to help structure the risk landscape associated with large-scale Language Models (LMs). In order to foster advances in responsible innovation, an in-depth understanding of the potential risks posed by these models is needed. A wide range of established and anticipated risks are analysed in detail, drawing on multidisciplinary expertise and literature from computer science, linguistics, and social sciences. We outline six specific risk areas: I. Discrimination, Exclusion and Toxicity, II. Information Hazards, III. Misinformation Harms, V. Malicious Uses, V. Human-Computer Interaction Harms, VI. Automation, Access, and Environmental Harms. The first area concerns the perpetuation of stereotypes, unfair discrimination, exclusionary norms, toxic language, and lower performance by social group for LMs. The second focuses on risks from private data leaks or LMs correctly inferring sensitive information. The third addresses risks arising from poor, false or misleading information including in sensitive domains, and knock-on risks such as the erosion of trust in shared information. The fourth considers risks from actors who try to use LMs to cause harm. The fifth focuses on risks specific to LLMs used to underpin conversational agents that interact with human users, including unsafe use, manipulation or deception. The sixth discusses the risk of environmental harm, job automation, and other challenges that may have a disparate effect on different social groups or communities. In total, we review 21 risks in-depth. We discuss the points of origin of different risks and point to potential mitigation approaches. Lastly, we discuss organisational responsibilities in implementing mitigations, and the role of collaboration and participation. We highlight directions for further research, particularly on expanding the toolkit for assessing and evaluating the outlined risks in LMs.
K-HATERS: A Hate Speech Detection Corpus in Korean with Target-Specific Ratings
Numerous datasets have been proposed to combat the spread of online hate. Despite these efforts, a majority of these resources are English-centric, primarily focusing on overt forms of hate. This research gap calls for developing high-quality corpora in diverse languages that also encapsulate more subtle hate expressions. This study introduces K-HATERS, a new corpus for hate speech detection in Korean, comprising approximately 192K news comments with target-specific offensiveness ratings. This resource is the largest offensive language corpus in Korean and is the first to offer target-specific ratings on a three-point Likert scale, enabling the detection of hate expressions in Korean across varying degrees of offensiveness. We conduct experiments showing the effectiveness of the proposed corpus, including a comparison with existing datasets. Additionally, to address potential noise and bias in human annotations, we explore a novel idea of adopting the Cognitive Reflection Test, which is widely used in social science for assessing an individual's cognitive ability, as a proxy of labeling quality. Findings indicate that annotations from individuals with the lowest test scores tend to yield detection models that make biased predictions toward specific target groups and are less accurate. This study contributes to the NLP research on hate speech detection and resource construction. The code and dataset can be accessed at https://github.com/ssu-humane/K-HATERS.
HateDay: Insights from a Global Hate Speech Dataset Representative of a Day on Twitter
To tackle the global challenge of online hate speech, a large body of research has developed detection models to flag hate speech in the sea of online content. Yet, due to systematic biases in evaluation datasets, detection performance in real-world settings remains unclear, let alone across geographies. To address this issue, we introduce HateDay, the first global hate speech dataset representative of social media settings, randomly sampled from all tweets posted on September 21, 2022 for eight languages and four English-speaking countries. Using HateDay, we show how the prevalence and composition of hate speech varies across languages and countries. We also find that evaluation on academic hate speech datasets overestimates real-world detection performance, which we find is very low, especially for non-European languages. We identify several factors explaining poor performance, including models' inability to distinguish between hate and offensive speech, and the misalignment between academic target focus and real-world target prevalence. We finally argue that such low performance renders hate speech moderation with public detection models unfeasible, even in a human-in-the-loop setting which we find is prohibitively costly. Overall, we emphasize the need to evaluate future detection models from academia and platforms in real-world settings to address this global challenge.
Detecting Abusive Albanian
The ever growing usage of social media in the recent years has had a direct impact on the increased presence of hate speech and offensive speech in online platforms. Research on effective detection of such content has mainly focused on English and a few other widespread languages, while the leftover majority fail to have the same work put into them and thus cannot benefit from the steady advancements made in the field. In this paper we present Shaj, an annotated Albanian dataset for hate speech and offensive speech that has been constructed from user-generated content on various social media platforms. Its annotation follows the hierarchical schema introduced in OffensEval. The dataset is tested using three different classification models, the best of which achieves an F1 score of 0.77 for the identification of offensive language, 0.64 F1 score for the automatic categorization of offensive types and lastly, 0.52 F1 score for the offensive language target identification.
BEEP! Korean Corpus of Online News Comments for Toxic Speech Detection
Toxic comments in online platforms are an unavoidable social issue under the cloak of anonymity. Hate speech detection has been actively done for languages such as English, German, or Italian, where manually labeled corpus has been released. In this work, we first present 9.4K manually labeled entertainment news comments for identifying Korean toxic speech, collected from a widely used online news platform in Korea. The comments are annotated regarding social bias and hate speech since both aspects are correlated. The inter-annotator agreement Krippendorff's alpha score is 0.492 and 0.496, respectively. We provide benchmarks using CharCNN, BiLSTM, and BERT, where BERT achieves the highest score on all tasks. The models generally display better performance on bias identification, since the hate speech detection is a more subjective issue. Additionally, when BERT is trained with bias label for hate speech detection, the prediction score increases, implying that bias and hate are intertwined. We make our dataset publicly available and open competitions with the corpus and benchmarks.
Toxicity in ChatGPT: Analyzing Persona-assigned Language Models
Large language models (LLMs) have shown incredible capabilities and transcended the natural language processing (NLP) community, with adoption throughout many services like healthcare, therapy, education, and customer service. Since users include people with critical information needs like students or patients engaging with chatbots, the safety of these systems is of prime importance. Therefore, a clear understanding of the capabilities and limitations of LLMs is necessary. To this end, we systematically evaluate toxicity in over half a million generations of ChatGPT, a popular dialogue-based LLM. We find that setting the system parameter of ChatGPT by assigning it a persona, say that of the boxer Muhammad Ali, significantly increases the toxicity of generations. Depending on the persona assigned to ChatGPT, its toxicity can increase up to 6x, with outputs engaging in incorrect stereotypes, harmful dialogue, and hurtful opinions. This may be potentially defamatory to the persona and harmful to an unsuspecting user. Furthermore, we find concerning patterns where specific entities (e.g., certain races) are targeted more than others (3x more) irrespective of the assigned persona, that reflect inherent discriminatory biases in the model. We hope that our findings inspire the broader AI community to rethink the efficacy of current safety guardrails and develop better techniques that lead to robust, safe, and trustworthy AI systems.
Arabic Offensive Language on Twitter: Analysis and Experiments
Detecting offensive language on Twitter has many applications ranging from detecting/predicting bullying to measuring polarization. In this paper, we focus on building a large Arabic offensive tweet dataset. We introduce a method for building a dataset that is not biased by topic, dialect, or target. We produce the largest Arabic dataset to date with special tags for vulgarity and hate speech. We thoroughly analyze the dataset to determine which topics, dialects, and gender are most associated with offensive tweets and how Arabic speakers use offensive language. Lastly, we conduct many experiments to produce strong results (F1 = 83.2) on the dataset using SOTA techniques.
TuPy-E: detecting hate speech in Brazilian Portuguese social media with a novel dataset and comprehensive analysis of models
Social media has become integral to human interaction, providing a platform for communication and expression. However, the rise of hate speech on these platforms poses significant risks to individuals and communities. Detecting and addressing hate speech is particularly challenging in languages like Portuguese due to its rich vocabulary, complex grammar, and regional variations. To address this, we introduce TuPy-E, the largest annotated Portuguese corpus for hate speech detection. TuPy-E leverages an open-source approach, fostering collaboration within the research community. We conduct a detailed analysis using advanced techniques like BERT models, contributing to both academic understanding and practical applications
Sociotechnical Harms of Algorithmic Systems: Scoping a Taxonomy for Harm Reduction
Understanding the landscape of potential harms from algorithmic systems enables practitioners to better anticipate consequences of the systems they build. It also supports the prospect of incorporating controls to help minimize harms that emerge from the interplay of technologies and social and cultural dynamics. A growing body of scholarship has identified a wide range of harms across different algorithmic technologies. However, computing research and practitioners lack a high level and synthesized overview of harms from algorithmic systems. Based on a scoping review of computing research (n=172), we present an applied taxonomy of sociotechnical harms to support a more systematic surfacing of potential harms in algorithmic systems. The final taxonomy builds on and refers to existing taxonomies, classifications, and terminologies. Five major themes related to sociotechnical harms - representational, allocative, quality-of-service, interpersonal harms, and social system/societal harms - and sub-themes are presented along with a description of these categories. We conclude with a discussion of challenges and opportunities for future research.
Online Moderation in Competitive Action Games: How Intervention Affects Player Behaviors
Online competitive action games have flourished as a space for entertainment and social connections, yet they face challenges from a small percentage of players engaging in disruptive behaviors. This study delves into the under-explored realm of understanding the effects of moderation on player behavior within online gaming on an example of a popular title - Call of Duty(R): Modern Warfare(R)II. We employ a quasi-experimental design and causal inference techniques to examine the impact of moderation in a real-world industry-scale moderation system. We further delve into novel aspects around the impact of delayed moderation, as well as the severity of applied punishment. We examine these effects on a set of four disruptive behaviors including cheating, offensive user name, chat, and voice. Our findings uncover the dual impact moderation has on reducing disruptive behavior and discouraging disruptive players from participating. We further uncover differences in the effectiveness of quick and delayed moderation and the varying severity of punishment. Our examination of real-world gaming interactions sets a precedent in understanding the effectiveness of moderation and its impact on player behavior. Our insights offer actionable suggestions for the most promising avenues for improving real-world moderation practices, as well as the heterogeneous impact moderation has on indifferent players.
A 106K Multi-Topic Multilingual Conversational User Dataset with Emoticons
Instant messaging has become a predominant form of communication, with texts and emoticons enabling users to express emotions and ideas efficiently. Emoticons, in particular, have gained significant traction as a medium for conveying sentiments and information, leading to the growing importance of emoticon retrieval and recommendation systems. However, one of the key challenges in this area has been the absence of datasets that capture both the temporal dynamics and user-specific interactions with emoticons, limiting the progress of personalized user modeling and recommendation approaches. To address this, we introduce the emoticon dataset, a comprehensive resource that includes time-based data along with anonymous user identifiers across different conversations. As the largest publicly accessible emoticon dataset to date, it comprises 22K unique users, 370K emoticons, and 8.3M messages. The data was collected from a widely-used messaging platform across 67 conversations and 720 hours of crawling. Strict privacy and safety checks were applied to ensure the integrity of both text and image data. Spanning across 10 distinct domains, the emoticon dataset provides rich insights into temporal, multilingual, and cross-domain behaviors, which were previously unavailable in other emoticon-based datasets. Our in-depth experiments, both quantitative and qualitative, demonstrate the dataset's potential in modeling user behavior and personalized recommendation systems, opening up new possibilities for research in personalized retrieval and conversational AI. The dataset is freely accessible.
Detecting and Characterizing Political Incivility on Social Media
Researchers of political communication study the impact and perceptions of political incivility on social media. Yet, so far, relatively few works attempted to automatically detect and characterize political incivility. In our work, we study political incivility in Twitter, presenting several research contributions. First, we present state-of-the-art incivility detection results using a large dataset, which we collected and labeled via crowd sourcing. Importantly, we distinguish between uncivil political speech that is impolite and intolerant anti-democratic discourse. Applying political incivility detection at large-scale, we derive insights regarding the prevalence of this phenomenon across users, and explore the network characteristics of users who are susceptible to disseminating uncivil political content online. Finally, we propose an approach for modeling social context information about the tweet author alongside the tweet content, showing that this leads to significantly improved performance on the task of political incivility detection. This result holds promise for related tasks, such as hate speech and stance detection.
Violence Detection in Videos
In the recent years, there has been a tremendous increase in the amount of video content uploaded to social networking and video sharing websites like Facebook and Youtube. As of result of this, the risk of children getting exposed to adult and violent content on the web also increased. To address this issue, an approach to automatically detect violent content in videos is proposed in this work. Here, a novel attempt is made also to detect the category of violence present in a video. A system which can automatically detect violence from both Hollywood movies and videos from the web is extremely useful not only in parental control but also for applications related to movie ratings, video surveillance, genre classification and so on. Here, both audio and visual features are used to detect violence. MFCC features are used as audio cues. Blood, Motion, and SentiBank features are used as visual cues. Binary SVM classifiers are trained on each of these features to detect violence. Late fusion using a weighted sum of classification scores is performed to get final classification scores for each of the violence class target by the system. To determine optimal weights for each of the violence classes an approach based on grid search is employed. Publicly available datasets, mainly Violent Scene Detection (VSD), are used for classifier training, weight calculation, and testing. The performance of the system is evaluated on two classification tasks, Multi-Class classification, and Binary Classification. The results obtained for Binary Classification are better than the baseline results from MediaEval-2014.
A New Generation of Perspective API: Efficient Multilingual Character-level Transformers
On the world wide web, toxic content detectors are a crucial line of defense against potentially hateful and offensive messages. As such, building highly effective classifiers that enable a safer internet is an important research area. Moreover, the web is a highly multilingual, cross-cultural community that develops its own lingo over time. As such, it is crucial to develop models that are effective across a diverse range of languages, usages, and styles. In this paper, we present the fundamentals behind the next version of the Perspective API from Google Jigsaw. At the heart of the approach is a single multilingual token-free Charformer model that is applicable across a range of languages, domains, and tasks. We demonstrate that by forgoing static vocabularies, we gain flexibility across a variety of settings. We additionally outline the techniques employed to make such a byte-level model efficient and feasible for productionization. Through extensive experiments on multilingual toxic comment classification benchmarks derived from real API traffic and evaluation on an array of code-switching, covert toxicity, emoji-based hate, human-readable obfuscation, distribution shift, and bias evaluation settings, we show that our proposed approach outperforms strong baselines. Finally, we present our findings from deploying this system in production.
L3Cube-MahaHate: A Tweet-based Marathi Hate Speech Detection Dataset and BERT models
Social media platforms are used by a large number of people prominently to express their thoughts and opinions. However, these platforms have contributed to a substantial amount of hateful and abusive content as well. Therefore, it is important to curb the spread of hate speech on these platforms. In India, Marathi is one of the most popular languages used by a wide audience. In this work, we present L3Cube-MahaHate, the first major Hate Speech Dataset in Marathi. The dataset is curated from Twitter, annotated manually. Our dataset consists of over 25000 distinct tweets labeled into four major classes i.e hate, offensive, profane, and not. We present the approaches used for collecting and annotating the data and the challenges faced during the process. Finally, we present baseline classification results using deep learning models based on CNN, LSTM, and Transformers. We explore mono-lingual and multi-lingual variants of BERT like MahaBERT, IndicBERT, mBERT, and xlm-RoBERTa and show that mono-lingual models perform better than their multi-lingual counterparts. The MahaBERT model provides the best results on L3Cube-MahaHate Corpus. The data and models are available at https://github.com/l3cube-pune/MarathiNLP .
Racial Bias in Hate Speech and Abusive Language Detection Datasets
Technologies for abusive language detection are being developed and applied with little consideration of their potential biases. We examine racial bias in five different sets of Twitter data annotated for hate speech and abusive language. We train classifiers on these datasets and compare the predictions of these classifiers on tweets written in African-American English with those written in Standard American English. The results show evidence of systematic racial bias in all datasets, as classifiers trained on them tend to predict that tweets written in African-American English are abusive at substantially higher rates. If these abusive language detection systems are used in the field they will therefore have a disproportionate negative impact on African-American social media users. Consequently, these systems may discriminate against the groups who are often the targets of the abuse we are trying to detect.
The Typing Cure: Experiences with Large Language Model Chatbots for Mental Health Support
People experiencing severe distress increasingly use Large Language Model (LLM) chatbots as mental health support tools. Discussions on social media have described how engagements were lifesaving for some, but evidence suggests that general-purpose LLM chatbots also have notable risks that could endanger the welfare of users if not designed responsibly. In this study, we investigate the lived experiences of people who have used LLM chatbots for mental health support. We build on interviews with 21 individuals from globally diverse backgrounds to analyze how users create unique support roles for their chatbots, fill in gaps in everyday care, and navigate associated cultural limitations when seeking support from chatbots. We ground our analysis in psychotherapy literature around effective support, and introduce the concept of therapeutic alignment, or aligning AI with therapeutic values for mental health contexts. Our study offers recommendations for how designers can approach the ethical and effective use of LLM chatbots and other AI mental health support tools in mental health care.
Human-in-the-Loop Hate Speech Classification in a Multilingual Context
The shift of public debate to the digital sphere has been accompanied by a rise in online hate speech. While many promising approaches for hate speech classification have been proposed, studies often focus only on a single language, usually English, and do not address three key concerns: post-deployment performance, classifier maintenance and infrastructural limitations. In this paper, we introduce a new human-in-the-loop BERT-based hate speech classification pipeline and trace its development from initial data collection and annotation all the way to post-deployment. Our classifier, trained using data from our original corpus of over 422k examples, is specifically developed for the inherently multilingual setting of Switzerland and outperforms with its F1 score of 80.5 the currently best-performing BERT-based multilingual classifier by 5.8 F1 points in German and 3.6 F1 points in French. Our systematic evaluations over a 12-month period further highlight the vital importance of continuous, human-in-the-loop classifier maintenance to ensure robust hate speech classification post-deployment.
Dealing with Annotator Disagreement in Hate Speech Classification
Hate speech detection is a crucial task, especially on social media, where harmful content can spread quickly. Implementing machine learning models to automatically identify and address hate speech is essential for mitigating its impact and preventing its proliferation. The first step in developing an effective hate speech detection model is to acquire a high-quality dataset for training. Labeled data is foundational for most natural language processing tasks, but categorizing hate speech is difficult due to the diverse and often subjective nature of hate speech, which can lead to varying interpretations and disagreements among annotators. This paper examines strategies for addressing annotator disagreement, an issue that has been largely overlooked. In particular, we evaluate different approaches to deal with annotator disagreement regarding hate speech classification in Turkish tweets, based on a fine-tuned BERT model. Our work highlights the importance of the problem and provides state-of-art benchmark results for detection and understanding of hate speech in online discourse.
Can Language Model Moderators Improve the Health of Online Discourse?
Conversational moderation of online communities is crucial to maintaining civility for a constructive environment, but it is challenging to scale and harmful to moderators. The inclusion of sophisticated natural language generation modules as a force multiplier to aid human moderators is a tantalizing prospect, but adequate evaluation approaches have so far been elusive. In this paper, we establish a systematic definition of conversational moderation effectiveness grounded on moderation literature and establish design criteria for conducting realistic yet safe evaluation. We then propose a comprehensive evaluation framework to assess models' moderation capabilities independently of human intervention. With our framework, we conduct the first known study of language models as conversational moderators, finding that appropriately prompted models that incorporate insights from social science can provide specific and fair feedback on toxic behavior but struggle to influence users to increase their levels of respect and cooperation.
Raiders of the Lost Kek: 3.5 Years of Augmented 4chan Posts from the Politically Incorrect Board
This paper presents a dataset with over 3.3M threads and 134.5M posts from the Politically Incorrect board (/pol/) of the imageboard forum 4chan, posted over a period of almost 3.5 years (June 2016-November 2019). To the best of our knowledge, this represents the largest publicly available 4chan dataset, providing the community with an archive of posts that have been permanently deleted from 4chan and are otherwise inaccessible. We augment the data with a set of additional labels, including toxicity scores and the named entities mentioned in each post. We also present a statistical analysis of the dataset, providing an overview of what researchers interested in using it can expect, as well as a simple content analysis, shedding light on the most prominent discussion topics, the most popular entities mentioned, and the toxicity level of each post. Overall, we are confident that our work will motivate and assist researchers in studying and understanding 4chan, as well as its role on the greater Web. For instance, we hope this dataset may be used for cross-platform studies of social media, as well as being useful for other types of research like natural language processing. Finally, our dataset can assist qualitative work focusing on in-depth case studies of specific narratives, events, or social theories.
AraCOVID19-MFH: Arabic COVID-19 Multi-label Fake News and Hate Speech Detection Dataset
Along with the COVID-19 pandemic, an "infodemic" of false and misleading information has emerged and has complicated the COVID-19 response efforts. Social networking sites such as Facebook and Twitter have contributed largely to the spread of rumors, conspiracy theories, hate, xenophobia, racism, and prejudice. To combat the spread of fake news, researchers around the world have and are still making considerable efforts to build and share COVID-19 related research articles, models, and datasets. This paper releases "AraCOVID19-MFH" a manually annotated multi-label Arabic COVID-19 fake news and hate speech detection dataset. Our dataset contains 10,828 Arabic tweets annotated with 10 different labels. The labels have been designed to consider some aspects relevant to the fact-checking task, such as the tweet's check worthiness, positivity/negativity, and factuality. To confirm our annotated dataset's practical utility, we used it to train and evaluate several classification models and reported the obtained results. Though the dataset is mainly designed for fake news detection, it can also be used for hate speech detection, opinion/news classification, dialect identification, and many other tasks.
Multilingual and Explainable Text Detoxification with Parallel Corpora
Even with various regulations in place across countries and social media platforms (Government of India, 2021; European Parliament and Council of the European Union, 2022, digital abusive speech remains a significant issue. One potential approach to address this challenge is automatic text detoxification, a text style transfer (TST) approach that transforms toxic language into a more neutral or non-toxic form. To date, the availability of parallel corpora for the text detoxification task (Logachevavet al., 2022; Atwell et al., 2022; Dementievavet al., 2024a) has proven to be crucial for state-of-the-art approaches. With this work, we extend parallel text detoxification corpus to new languages -- German, Chinese, Arabic, Hindi, and Amharic -- testing in the extensive multilingual setup TST baselines. Next, we conduct the first of its kind an automated, explainable analysis of the descriptive features of both toxic and non-toxic sentences, diving deeply into the nuances, similarities, and differences of toxicity and detoxification across 9 languages. Finally, based on the obtained insights, we experiment with a novel text detoxification method inspired by the Chain-of-Thoughts reasoning approach, enhancing the prompting process through clustering on relevant descriptive attributes.
HateCOT: An Explanation-Enhanced Dataset for Generalizable Offensive Speech Detection via Large Language Models
The widespread use of social media necessitates reliable and efficient detection of offensive content to mitigate harmful effects. Although sophisticated models perform well on individual datasets, they often fail to generalize due to varying definitions and labeling of "offensive content." In this paper, we introduce HateCOT, an English dataset with over 52,000 samples from diverse sources, featuring explanations generated by GPT-3.5Turbo and curated by humans. We demonstrate that pretraining on HateCOT significantly enhances the performance of open-source Large Language Models on three benchmark datasets for offensive content detection in both zero-shot and few-shot settings, despite differences in domain and task. Additionally, HateCOT facilitates effective K-shot fine-tuning of LLMs with limited data and improves the quality of their explanations, as confirmed by our human evaluation.
MinorBench: A hand-built benchmark for content-based risks for children
Large Language Models (LLMs) are rapidly entering children's lives - through parent-driven adoption, schools, and peer networks - yet current AI ethics and safety research do not adequately address content-related risks specific to minors. In this paper, we highlight these gaps with a real-world case study of an LLM-based chatbot deployed in a middle school setting, revealing how students used and sometimes misused the system. Building on these findings, we propose a new taxonomy of content-based risks for minors and introduce MinorBench, an open-source benchmark designed to evaluate LLMs on their ability to refuse unsafe or inappropriate queries from children. We evaluate six prominent LLMs under different system prompts, demonstrating substantial variability in their child-safety compliance. Our results inform practical steps for more robust, child-focused safety mechanisms and underscore the urgency of tailoring AI systems to safeguard young users.
A Text Classification Framework for Simple and Effective Early Depression Detection Over Social Media Streams
With the rise of the Internet, there is a growing need to build intelligent systems that are capable of efficiently dealing with early risk detection (ERD) problems on social media, such as early depression detection, early rumor detection or identification of sexual predators. These systems, nowadays mostly based on machine learning techniques, must be able to deal with data streams since users provide their data over time. In addition, these systems must be able to decide when the processed data is sufficient to actually classify users. Moreover, since ERD tasks involve risky decisions by which people's lives could be affected, such systems must also be able to justify their decisions. However, most standard and state-of-the-art supervised machine learning models are not well suited to deal with this scenario. This is due to the fact that they either act as black boxes or do not support incremental classification/learning. In this paper we introduce SS3, a novel supervised learning model for text classification that naturally supports these aspects. SS3 was designed to be used as a general framework to deal with ERD problems. We evaluated our model on the CLEF's eRisk2017 pilot task on early depression detection. Most of the 30 contributions submitted to this competition used state-of-the-art methods. Experimental results show that our classifier was able to outperform these models and standard classifiers, despite being less computationally expensive and having the ability to explain its rationale.
A Labelled Dataset for Sentiment Analysis of Videos on YouTube, TikTok, and Other Sources about the 2024 Outbreak of Measles
The work of this paper presents a dataset that contains the data of 4011 videos about the ongoing outbreak of measles published on 264 websites on the internet between January 1, 2024, and May 31, 2024. The dataset is available at https://dx.doi.org/10.21227/40s8-xf63. These websites primarily include YouTube and TikTok, which account for 48.6% and 15.2% of the videos, respectively. The remainder of the websites include Instagram and Facebook as well as the websites of various global and local news organizations. For each of these videos, the URL of the video, title of the post, description of the post, and the date of publication of the video are presented as separate attributes in the dataset. After developing this dataset, sentiment analysis (using VADER), subjectivity analysis (using TextBlob), and fine-grain sentiment analysis (using DistilRoBERTa-base) of the video titles and video descriptions were performed. This included classifying each video title and video description into (i) one of the sentiment classes i.e. positive, negative, or neutral, (ii) one of the subjectivity classes i.e. highly opinionated, neutral opinionated, or least opinionated, and (iii) one of the fine-grain sentiment classes i.e. fear, surprise, joy, sadness, anger, disgust, or neutral. These results are presented as separate attributes in the dataset for the training and testing of machine learning algorithms for performing sentiment analysis or subjectivity analysis in this field as well as for other applications. Finally, this paper also presents a list of open research questions that may be investigated using this dataset.
iDRAMA-Scored-2024: A Dataset of the Scored Social Media Platform from 2020 to 2023
Online web communities often face bans for violating platform policies, encouraging their migration to alternative platforms. This migration, however, can result in increased toxicity and unforeseen consequences on the new platform. In recent years, researchers have collected data from many alternative platforms, indicating coordinated efforts leading to offline events, conspiracy movements, hate speech propagation, and harassment. Thus, it becomes crucial to characterize and understand these alternative platforms. To advance research in this direction, we collect and release a large-scale dataset from Scored -- an alternative Reddit platform that sheltered banned fringe communities, for example, c/TheDonald (a prominent right-wing community) and c/GreatAwakening (a conspiratorial community). Over four years, we collected approximately 57M posts from Scored, with at least 58 communities identified as migrating from Reddit and over 950 communities created since the platform's inception. Furthermore, we provide sentence embeddings of all posts in our dataset, generated through a state-of-the-art model, to further advance the field in characterizing the discussions within these communities. We aim to provide these resources to facilitate their investigations without the need for extensive data collection and processing efforts.
Large Language Model for Mental Health: A Systematic Review
Large language models (LLMs) have received much attention and shown their potential in digital health, while their application in mental health is subject to ongoing debate. This systematic review aims to summarize and characterize the use of LLMs in mental health by investigating the strengths and limitations of the latest work in LLMs and discusses the challenges and opportunities for early screening, digital interventions, and other clinical applications in mental health. Following PRISMA guidelines, we examined English articles from PubMed, DBLP Computer Science Bibliography, and IEEE Xplore, published between 1 January 2017, and 1 September 2023, focusing on mental health and LLMs. The review analyzed 32 articles, including mental health analysis using social media datasets (n=13), mental health chatbots (n=10), and other mental health applications (n=9). Findings reveal LLMs' effectiveness in mental health issue detection and the enhancement of telepsychological services through personalised healthcare. Nonetheless, risks like text inconsistencies, hallucinatory content, and the lack of an ethical framework raise concerns about their clinical use. Despite these challenges, the advancement of LLMs underscores their potential as innovative clinical tools, necessitating further research and development. The review emphasizes that LLMs should complement, not replace, professional mental health services.
Chinese MentalBERT: Domain-Adaptive Pre-training on Social Media for Chinese Mental Health Text Analysis
In the current environment, psychological issues are prevalent and widespread, with social media serving as a key outlet for individuals to share their feelings. This results in the generation of vast quantities of data daily, where negative emotions have the potential to precipitate crisis situations. There is a recognized need for models capable of efficient analysis. While pre-trained language models have demonstrated their effectiveness broadly, there's a noticeable gap in pre-trained models tailored for specialized domains like psychology. To address this, we have collected a huge dataset from Chinese social media platforms and enriched it with publicly available datasets to create a comprehensive database encompassing 3.36 million text entries. To enhance the model's applicability to psychological text analysis, we integrated psychological lexicons into the pre-training masking mechanism. Building on an existing Chinese language model, we performed adaptive training to develop a model specialized for the psychological domain. We assessed our model's effectiveness across four public benchmarks, where it not only surpassed the performance of standard pre-trained models but also showed a inclination for making psychologically relevant predictions. Due to concerns regarding data privacy, the dataset will not be made publicly available. However, we have made the pre-trained models and codes publicly accessible to the community via: https://github.com/zwzzzQAQ/Chinese-MentalBERT.
Investigating Annotator Bias in Large Language Models for Hate Speech Detection
Data annotation, the practice of assigning descriptive labels to raw data, is pivotal in optimizing the performance of machine learning models. However, it is a resource-intensive process susceptible to biases introduced by annotators. The emergence of sophisticated Large Language Models (LLMs), like ChatGPT presents a unique opportunity to modernize and streamline this complex procedure. While existing research extensively evaluates the efficacy of LLMs, as annotators, this paper delves into the biases present in LLMs, specifically GPT 3.5 and GPT 4o when annotating hate speech data. Our research contributes to understanding biases in four key categories: gender, race, religion, and disability. Specifically targeting highly vulnerable groups within these categories, we analyze annotator biases. Furthermore, we conduct a comprehensive examination of potential factors contributing to these biases by scrutinizing the annotated data. We introduce our custom hate speech detection dataset, HateSpeechCorpus, to conduct this research. Additionally, we perform the same experiments on the ETHOS (Mollas et al., 2022) dataset also for comparative analysis. This paper serves as a crucial resource, guiding researchers and practitioners in harnessing the potential of LLMs for dataannotation, thereby fostering advancements in this critical field. The HateSpeechCorpus dataset is available here: https://github.com/AmitDasRup123/HateSpeechCorpus
Hatemoji: A Test Suite and Adversarially-Generated Dataset for Benchmarking and Detecting Emoji-based Hate
Detecting online hate is a complex task, and low-performing models have harmful consequences when used for sensitive applications such as content moderation. Emoji-based hate is an emerging challenge for automated detection. We present HatemojiCheck, a test suite of 3,930 short-form statements that allows us to evaluate performance on hateful language expressed with emoji. Using the test suite, we expose weaknesses in existing hate detection models. To address these weaknesses, we create the HatemojiBuild dataset using a human-and-model-in-the-loop approach. Models built with these 5,912 adversarial examples perform substantially better at detecting emoji-based hate, while retaining strong performance on text-only hate. Both HatemojiCheck and HatemojiBuild are made publicly available. See our Github Repository (https://github.com/HannahKirk/Hatemoji). HatemojiCheck, HatemojiBuild, and the final Hatemoji Model are also available on HuggingFace (https://huggingface.co/datasets/HannahRoseKirk/).
Sexism Prediction in Spanish and English Tweets Using Monolingual and Multilingual BERT and Ensemble Models
The popularity of social media has created problems such as hate speech and sexism. The identification and classification of sexism in social media are very relevant tasks, as they would allow building a healthier social environment. Nevertheless, these tasks are considerably challenging. This work proposes a system to use multilingual and monolingual BERT and data points translation and ensemble strategies for sexism identification and classification in English and Spanish. It was conducted in the context of the sEXism Identification in Social neTworks shared 2021 (EXIST 2021) task, proposed by the Iberian Languages Evaluation Forum (IberLEF). The proposed system and its main components are described, and an in-depth hyperparameters analysis is conducted. The main results observed were: (i) the system obtained better results than the baseline model (multilingual BERT); (ii) ensemble models obtained better results than monolingual models; and (iii) an ensemble model considering all individual models and the best standardized values obtained the best accuracies and F1-scores for both tasks. This work obtained first place in both tasks at EXIST, with the highest accuracies (0.780 for task 1 and 0.658 for task 2) and F1-scores (F1-binary of 0.780 for task 1 and F1-macro of 0.579 for task 2).