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name: User Support
description: "Use this if you need help with something, or you're experiencing an issue."
labels: [ "User Support" ]
body:
- type: markdown
attributes:
value: |
Before submitting a **User Report** issue, please ensure the following:
**1:** You are running the latest version of ComfyUI.
**2:** You have made an effort to find public answers to your question before asking here. In other words, you googled it first, and scrolled through recent help topics.
If unsure, ask on the [ComfyUI Matrix Space](https://app.element.io/#/room/%23comfyui_space%3Amatrix.org) or the [Comfy Org Discord](https://discord.gg/comfyorg) first.
- type: textarea
attributes:
label: Your question
description: "Post your question here. Please be as detailed as possible."
validations:
required: true
- type: textarea
attributes:
label: Logs
description: "If your question relates to an issue you're experiencing, please go to `Server` -> `Logs` -> potentially set `View Type` to `Debug` as well, then copypaste all the text into here."
render: powershell
validations:
required: false
- type: textarea
attributes:
label: Other
description: "Any other additional information you think might be helpful."
validations:
required: false
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