qa_dataset.json

[
    {
        "question": "What is the contact number for Churchill customer service?",
        "answer": "The contact number for Churchill customer service is 0345 603 3551."
    },
    {
        "question": "What should I do in case of an accident?",
        "answer": "In case of an accident, you should call Churchill as soon as possible on 0345 603 3551."
    },
    {
        "question": "What is covered under accidental damage?",
        "answer": "Accidental damage covers any accidental damage to your car."
    },
    {
        "question": "Are personal belongings covered in this policy?",
        "answer": "Yes, personal belongings up to £250 are covered if they are lost or damaged in your car."
    },
    {
        "question": "Does the policy cover windscreen damage?",
        "answer": "Yes, the policy covers windscreen damage repair and replacement."
    },
    {
        "question": "What is the policy on replacement locks?",
        "answer": "The policy covers the cost of replacing locks if your car keys are stolen."
    },
    {
        "question": "Is there coverage for medical expenses?",
        "answer": "Yes, the policy covers up to £100 in medical expenses per person injured in a car accident."
    },
    {
        "question": "What is the duration of the cooling-off period?",
        "answer": "The cooling-off period is 14 days from the start of the policy."
    },
    {
        "question": "Are child car seats covered?",
        "answer": "Yes, child car seats are covered if they are damaged in an accident."
    },
    {
        "question": "What is the coverage limit for audio equipment?",
        "answer": "The coverage limit for audio equipment is £1,000."
    },
    {
        "question": "Does the policy cover driving abroad?",
        "answer": "Yes, the policy provides the same level of cover when driving in the European Union."
    },
    {
        "question": "What is the policy's stance on drink driving?",
        "answer": "The policy does not cover any loss or damage if you are driving under the influence of alcohol or drugs."
    },
    {
        "question": "Who is covered to drive other cars?",
        "answer": "Your certificate of motor insurance will show who has cover to drive other cars. We only cover injury to third parties or damage caused to their property, not to the car being driven."
    },
    {
        "question": "Am I covered if I leave my car unlocked or the keys in the car?",
        "answer": "No, we won’t pay a claim for theft or attempted theft if your car is left unlocked, with keys in the car, with the engine running, or with a window or roof open."
    },
    {
        "question": "What’s not included in my cover?",
        "answer": "We don’t cover mechanical or electrical failure, wear and tear, damage to tyres caused by braking, punctures, cuts, bursts, and breakdowns."
    },
    {
        "question": "Does Churchill have approved repairers?",
        "answer": "Yes, Churchill customers have access to a national network of approved repairers."
    },
    {
        "question": "What is DriveSure?",
        "answer": "DriveSure is our telematics insurance product designed to capture how, when, and where your car is driven using driver-monitoring technology."
    },
    {
        "question": "What’s the difference between commuting and business use?",
        "answer": "Business use covers driving in connection with a business or employment. Commuting covers driving to and from a permanent place of work."
    },
    {
        "question": "Can I use my car abroad?",
        "answer": "Yes, but your cover depends on the type of policy you have and where you’re driving. You may need a Green Card for traveling abroad."
    },
    {
        "question": "Are my electric car’s charging cables covered?",
        "answer": "Yes, your home charger and charging cables are considered accessories to your car and are covered under fire, theft, or accidental damage sections."
    },
    {
        "question": "Is my electric car battery covered?",
        "answer": "Yes, the battery is covered if it’s damaged as a result of an insured incident, whether owned or leased."
    },
    {
        "question": "What should I do if I need to claim?",
        "answer": "Call 0345 878 6261 for claims, 0800 328 9150 for windscreen claims, or 0345 246 2408 for the motor legal helpline."
    },
    {
        "question": "What information do I need to provide when making a claim?",
        "answer": "Personal details, policy number, car registration number, and a description of the loss or damage."
    },
    {
        "question": "How does the repair process work if my car is damaged?",
        "answer": "If an approved repairer carries out the repairs, you do not need an estimate, and you benefit from a 5-year guarantee on parts, materials, and workmanship."
    },
    {
        "question": "What happens if my car is written off?",
        "answer": "If your car is written off, we will settle your claim based on its market value at the time of the accident or loss."
    },
    {
        "question": "What is a courtesy car?",
        "answer": "A small hatchback car, or similar, provided temporarily by an approved repairer."
    },
    {
        "question": "What is covered under the Motor Legal Cover section?",
        "answer": "Legal expenses and costs for pursuing or defending claims related to your car, provided you have Motor Legal Cover."
    },
    {
        "question": "What is Guaranteed Hire Car Plus?",
        "answer": "It provides a guaranteed hire car for up to 21 days if your car is stolen or written off."
    },
    {
        "question": "What is the Protected No Claim Discount?",
        "answer": "It allows you to make a certain number of claims without affecting your No Claim Discount."
    },
    {
        "question": "What are the Territorial limits?",
        "answer": "Great Britain, Northern Ireland, the Channel Islands, and the Isle of Man."
    },
    {
        "question": "What happens if I have a complaint?",
        "answer": "Contact Churchill using the details provided in the policy booklet to resolve any complaints."
    },
    {
        "question": "What is the excess amount?",
        "answer": "The amount you have to pay towards a claim, as detailed in your car insurance details."
    },
    {
        "question": "What is a cyber event?",
        "answer": "An unauthorised, malicious, or criminal act affecting electronic communications, data, hacking, or service denial."
    },
    {
        "question": "Are accessories covered?",
        "answer": "Yes, parts or products specifically designed for your car, including electric car charging cables and home chargers, are covered."
    },
    {
        "question": "What is the Road Traffic Act?",
        "answer": "The Acts, laws, and regulations covering driving or using cars in Great Britain, Northern Ireland, the Channel Islands, and the Isle of Man."
    },
    {
        "question": "What is the market value?",
        "answer": "The cost of replacing your car with another of the same make, model, age, mileage, and condition at the time of the accident or loss."
    },
    {
        "question": "What is considered a modification?",
        "answer": "Any changes to your car’s standard specification, including optional extras, changes to appearance, performance, wheels, suspension, bodywork, and engine."
    },
    {
        "question": "What is an automated car?",
        "answer": "A car lawfully driving itself on roads or other public places in Great Britain, identified on the Secretary of State’s list of motor vehicles that may safely drive themselves."
    },
    {
        "question": "What are removable electronic equipment?",
        "answer": "Electronic equipment designed to be fitted to and used in your car, which can be removed when not in use."
    },
    {
        "question": "What is the period of insurance?",
        "answer": "The length of time you have insurance cover under this policy, as stated on your certificate of motor insurance and car insurance details."
    },
    {
        "question": "What is vandalism?",
        "answer": "Damage caused by a malicious and deliberate act."
    },
    {
        "question": "Does the policy cover lost keys?",
        "answer": "Yes, the policy covers the cost of replacing locks if your car keys are stolen."
    },
    {
        "question": "What is the personal accident benefit?",
        "answer": "Up to £5,000 for serious injuries or death resulting from a car accident."
    },
    {
        "question": "Are trailers covered?",
        "answer": "Yes, trailers are covered if they are damaged or stolen while attached to your car."
    },
    {
        "question": "Is breakdown cover included?",
        "answer": "Breakdown cover is an optional extra and not included as standard."
    },
    {
        "question": "What happens if I drive another car?",
        "answer": "Third party cover is provided if it’s included on your certificate of insurance."
    },
    {
        "question": "Can I add another driver to my policy?",
        "answer": "Yes, you can add additional drivers to your policy."
    },
    {
        "question": "Are medical expenses covered for passengers?",
        "answer": "Yes, up to £100 per person injured in a car accident."
    },
    {
        "question": "What happens if my car is stolen?",
        "answer": "We will pay the market value of your car if it is stolen and not recovered."
    },
    {
        "question": "Does the policy cover flood damage?",
        "answer": "Yes, the policy covers damage caused by flooding."
    },
    {
        "question": "Is there cover for malicious damage?",
        "answer": "Yes, damage caused by malicious acts is covered."
    }
]