The fabrique-reference-2 model features three different modes:
- Simple mode: this corresponds to the original etalab model (fabrique-miaou). The answer is created from an experience, and ideally from answer elements and links.
- Experience mode: the model relies on a RAG on the experiences of servicespublics+, searching for similar experiences (from the same institution) and integrating the answers into the prompt. With this approach, you don't need to provide anything other than the answer and the institution. Provided you already have similar responses, this mode should solve most hallucinations linked to contact data and links.
- Expert mode: the model relies on a RAG on the expert documents servicespublics.fr or, optionally, other reference sources. It is necessary to have already generated an initial response, as this mode does not handle other aspects specific to servicespublics+ (user interaction, contact data, etc.). The final text will be enriched with advanced information and standardized references based on the Wikipedia model (with tags).
In terms of design, the user's journey can go through two stages:
- Simple mode or Experience mode to create the first response to the experience in the style of servicespublics+.
- Expert mode to add referenced information to the response.