Bert_reviews

This model is fine-tuned to classify reviews into four categories: Awareness, Consideration, Decision, and Advocacy.

Model Details

This model is based on the bert-base-cased architecture and has been fine-tuned on a dataset of reviews to classify them into one of four categories: Awareness, Consideration, Decision, and Advocacy.

Usage

The model can be used to classify customer reviews into different stages of the customer journey. Simply input a review text, and the model will output the corresponding category.