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Banking77_clustering

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[ "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "Please send my refund now.", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "How come my refund hasn't appeared on my statement?", "I am missing a refund.", "I am missing a refund amount on my account.", "My statement does not reflect that a refund has been issued", "I cannot view the refunded amount in my account.", "I am waiting on this refund, hurry up.", "My refund is not showing.", "My refund is not here yet", "I have not received a refund.", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?" ]

[ "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "How come I can't seem to verify my id?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "My account balance doesn't reflect an update I made by cheque yesterday. Is something wrong or is the system slow?", "i need to trace a deposit", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "I had a cheque deposited, but I still haven't seen the cash.", "I added money to the card but the transaction didn't go through", "My transfer didn't go through.", "Why has my top-up not worked?", "I'm trying to verify my top-up card, but I can't find the code...?", "My withdrawal is pending, why?", "I am still waiting for a transfer I did", "Why didn't my transfer to a beneficiary go through?", "My new card hasn't came in.", "I would like to reactivate my card.", "What is the payment in my account that I did not do?", "Can I verify the source of my funds?", "Please explain why the funds I added were returned to my account.", "I made a cash deposit to my account but i don't see it", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "I have a cash withdrawal that says it's pending, why?", "The correct amount of cash was not received.", "Is there a reason behind why my transfer did not work?", "I can't see a transfer to my account I made.", "I need to deposit money to my account", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "My transfer to an account failed.", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "Can I verify a top up?", "Why hasn't arrived yet a transaction I did to my friend?", "What is preventing me from adding a specific beneficiary?", "I did a bank transfer to top up, but the money is not available.", "The day before yesterday I transferred funds to another account within the country. The funds have not yet arrived. I double and triple checked the account number and it was correct. Why hasn't the transfer been completed yet?", "One of my card payments has reverted", "can i see money source?", "I have an unauthorized charge.", "Why is there a cash withdrawal I didn't make?", "My balance was not updated after transferring money.", "I think my top up may have been reverted, what do I do?", "Can you tell me when my money transfer will go through", "I can't find the top-up verification code.", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "My card has not come in the mail yet.", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "I added funds to my account but the app didn't process it.", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "I don't know what a pending payment is.", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "Is it possible that my card payment was reverted?", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "I deposited cash into my account a week ago and it is still not available, please tell me why? I need the cash back now.", "I am seeing in the App a payment that its not mine", "The payment on my card shows as pending.", "Do I have to do an identity check?", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "Help! I can't find my card.", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "How do I fix a payment that was reverted", "I have an unauthorized transaction on my statement", "I need to update my personal details", "I just sent money but the person I sent it to doesn't see it. What happened?", "Who can I speak with regarding a lost card?", "I attempted to get cash but was declined.", "I was checking my statement and I think one of my card payments has reverted", "I deposited a cheque but I don't see the funds in my account.", "my statement contains an unknown payment", "I have questions about how to transfer money to my account.", "I did a payment but it was reverted by the app", "I need clarity on why my card is not working.", "I want to transfer money into my account", "There is a direct debit patentp that I haven't authorized.", "Is there somewhere I can send a check to add to my account?", "Can I request a card?", "I am not recognizing a debit payment from my account.", "I was getting cash and can't get my card back.", "I want to revert a transaction I did", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Why did my card payment not work?", "Do you take checks?", "Why can't my ID be verified?", "I think a payment I made with a card was cancelled.", "I think my transfer failed. What do I do now?", "I need information explaining why my top-up failed to go through", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "My top up is not showing up in my wallet!", "Why hasn't my withdrawal shown on my statement?", "Cash withdrawal still pending?", "How long do EU transfers actually take? I bought something online a couple days ago, sent the money immediately online but the seller says it's still not there yet.", "My transfer did not go through.", "A transfer to my account was denied.", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "My transfer didn't complete. Why can't I access funds?", "Why am I being told this transfer will not go thru", "My top up was reverted. Can you help?", "I seem to be unable to make any transactions.", "I need assistance with transferring funds to another account.", "I was not distributed all of cash that I requested", "What do I do if a transaction shows up twice?", "I'm still waiting for my top-up to go through", "The balance has not been updated.", "Seems like my top-up has failed", "I don't think I made this transaction on my statement", "Why is my withdrawl to cash still pending?", "My top up may have been reverted", "Balance hasn't been updated following a cheque or cash deposit", "I didn't make this payment and it's on my app", "There is a payment on my card that I do not recognize.", "Do I need to verify my identity?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "I transferred money but the recipient does not see the funds in their account?", "My cash withdrawal was not entirely complete", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "what are the reasons why you would not be able to process a payment", "Can someone please help assist me by explaining to me why my pass-code is not working?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "My transfer will not go through." ]

[ "Why hasn't my refund appeared on my statement?", "My refund is not here yet", "I asked for a refund but its not here yet", "i need a refund from you because the merchant is refusing, can you do that?", "I can't see my refund on my account", "I still don't have a refund.", "Why haven't I received a refund yet?", "who should i contact if my refund doesn't go through?", "I am missing my refund.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "When will my returned transaction show up on my account?", "My refund isn't going fast enough.", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "i was supposed to get a refund but my balance hasn't changed, why not?", "I still haven't seen a refund on my account" ]

[ "How do I report possible fraudulent activity on my account?", "How do I dispute a direct debit on my account?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "I would like to refill my account using SWIFT.", "Can I see the source of my available money?", "do i have to talk to someone to close an account or can i in the app", "How long will it take to receive my money from my transfer transaction?", "How do I cancel a previous purchase", "Where has my available money come from?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "I have a card payment I didn't make", "how do i add money with my apple watch", "How can I find the source for my available funds and money?", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "I have a payment that has not gone through yet", "What is the next step if my card is about to expire.", "I've made a bank transfer but the money doesn't seem to be in my account.", "I would like help to revert a transaction I did this morning", "Why does my account have a pending cash withdrawal?", "Is there any way to cancel my transfer", "A payment I made is for a wrong amount can you help me correct the mistake.", "Can my account have different types of currency in it.", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "I am unhappy with an item I bought. How do I get a refund?", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "Hey, I need some help figuring out way my transfer is not complete yet. My Landlord hasn't got the money yet.She should have received it by now.", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "Did a WD earlier at an ATM. The amount showing in the App is more than I got though.", "what currencies can i use to add money to my account", "I would like my money back for an item I purchased", "How do I update my current residence details?", "How long does it take for pending transfer transactions to post?", "How do I transfer money between two of my accounts?", "Can you tell me how to tell where my funds come from?", "There are transactions that I did not make on my account, I think someone has my information.", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "I withdrew money and got a fee, please explain", "How do I add cash to my account?", "How to exchange my currency", "How many days do I have to wait for the transfer to reach my account?", "I want to transfer money into my account, what do I do?", "How long does it take for a transfer to reach my account?", "Where is my missing cheque I deposited?", "What does it mean by pending payment?", "why is there a service fee on my statement?", "I noticed that there's a payment on my card that's pending.", "Why would there be a payment on my account I don't recognize?", "I accidentally made a payment to a wrong account. What should I do?", "I need to see where my money came from.", "I got charged in double and want a refund", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "Is there a way to revert my transaction from this morning?", "I was wondering about transferring money into my account and how it works. Can you tell me about that?", "can i use my mastercard to add money to my account", "How come I can see an extra charge for my transfer?", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "Where are my funds being sourced from?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "My address needs to be revised.", "What should I do if my card payment was cancelled?", "I withdrew cash but it still shows as pending?", "If I get a transfer from Europe, how long until it is in my account?", "Why was my card payment reversed?", "Why do I need to verify my funds?", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "The money is still in my account even though I already paid -- I don't understand what happened.", "I did not receive all of my cash back", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "If I need to make an exchange from USD to GBP, how can I do so in the app?", "How long does a funds transfer take from one back to another?", "How long do i have to wait for a transfer to reach my account?", "how do I top up my money automatically", "After I make a payment, how long will it be before it transitions from \"pending\" to complete?", "When can I expect the transfer to be complete?", "Whats the process of tranfering money into an account?", "I made a cash deposit to my account but i don't see it", "Where in the app do I go to make my new card show up?", "My source of funds require verification.", "I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?", "I didn't make this payment and it's on my app", "if im not using my account should i close it or just let it sit", "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.", "Is there a place to check for fee for payments? I feel like I'm getting charged too much at times.", "I need to update my address.", "I don't see the transaction I made to a friend on my account.", "Why am I not seeing the check I deposited this morning in my account?", "What is the source of my available funds?", "My card payment is showing pending.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Can I see my available money?", "How do I dispute a debit that I didn't make?", "Verify my source of funds?", "I'm trying to transfer money into my account.", "Hi there, I came across a problem with my top up and my money is missing, was there a system error?", "My last name has changed and I need to update my account details.", "Why is the exchange rate on my card payment different than I expected?", "How do I use bank transfer to top up my account?", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "I did not make a direct debit payment as listed on my app", "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "Can I return an item?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "How to change my address.", "I have a payment listed as cancelled.", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.", "Can I add a card back to the app?", "Please explain to me how to know where my funds are from.", "I made a bank transfer and the balance hasn't updated yet.", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "There is a direct debit charge that I don't recognize, what can I do?", "What should I do? I topped off but the app reversed it.", "Where is my cash deposit?", "Can I track history on funds?", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?" ]

[ "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "My refund isn't showing up", "The refund isn't appearing in my account", "There's a refund missing from my statement", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "My refund is missing from my statement.", "Why is the refund not on my statement?", "My refund has not arrived, and I am unsure why. Who do I contact?", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "Why did I not get my refund yet?", "How long will it take to refund me", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "Why isn't a refund showing on my statement?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I'm looking at my statement, and my refund is not on there." ]

[ "How do I reactivate my card?", "Is there a cash withdrawal fee? Because I just got charged?", "I was wondering how I could have two charges for the same item happen more than once in a 7 day period. Is there anyway I could get this corrected asap.", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "What is the source of my money?", "I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed", "After making a payment with my card it doesn't seem to have worked. It's just showing to be pending. When will this actually be going through?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "Can I use a check to top up?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "What do I do if I've been charged twice for the same transaction?", "I inadvertently completed a transaction on a wrong account.", "Can I get an update on my replacement card?", "Why does my statement show various transaction times?", "Where's the money that got charged to my card? It's not showing up in my account balance", "How can I stop fraud on my account right now?", "Is there a problem with the top up system? My transaction hasn't gone through properly", "Has there been any activity on my card today?", "There is a potentially fraudulent direct debit on my account.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "How do I know if my top-up went through?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "Can I use app to freeze my card and dispute fraud?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "My statement shows charges for things I never purchased. Were my account details stolen?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?", "Help, I need to top up my account. Where do I send a check?", "I see a cash withdrawal in the app that I did not do.", "I have used this account overseas recently. Has there been an increase in fees that I am unaware of?", "There's a duplicate charge on my account?", "I'm having issues with my card. You guys keep declining it for some reason. I haven't had any issues up until this point. What is going on? I've tried a handful of times with the same, unfortunate, result!", "I would like to know how to work out where my funds came from?", "How do I reactivate a card I thought I lost?", "Will I be able to track the card that was sent to me?", "Why is it saying I have a pending payment?", "I want to know why my top-up was reverted", "How can I see where my money comes from?", "There are strange transactions on my account. What should I do if I think someone stole my details?", "I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?", "I deposited a cheque, why isn't my balance showing that I did?", "There's a payment in my history I don't recognize", "How long until the money is in my account?", "Was there a way for me to get tracking for that?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "Is there a fee when I get cash from an ATM? Is there a limit I can take out? If there is a fee, what is it?", "If I ordered my new card last week, how much longer should I wait to receive it?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "What currencies can my account be in?", "i haven't received my order and want a refund", "Why would a merchant revert my payment?", "I was wondering about transferring money into my account and how it works. Can you tell me about that?", "Can you tell me if my pop-up went through?", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "There is a fee I don't recognize on my statement.", "why have I got a pending transfer? I'm confused!!", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "Where can I find out how to transfer money into my account.", "i need to trace a deposit", "can i use check to top up", "What do I need for the verification check?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "I don't recognize this withdrawal on my statement", "Where can I modify my information?", "I need the source of my funds verified. How do I do this?", "How can I transfer money to my account?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "Where is my money that I transfered?!", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "How can I check for an unsupported merchant for my transfer request?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "I have a cash withdrawal in my statement. Why is that?", "I have a duplicate payment on my account", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "Why is there a pending hold on one pound on my statement?", "Did you start charging for cash withdrawals? I thought it was free so far but noticed suddendly there is a fee. How much do I need to pay?", "What do I need to see my source of money?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "If I see a payment in the app that I don't recognize, what should I do?", "What do I do if there is an electronic debit that is not correct?", "I might need to exchange between USD and GBP, is this possible with your app?", "Where can I withdraw money from?", "Where can I withdraw money from?", "Someone else accessed my account and made a payment.", "I might have been charged on my debit statement by fraud.", "I need to know where my funds come from.", "Is there a charge for getting my money?", "My app says I made a withdrawal, but I didn't.", "I transferred money and was charged and want to know why.", "I have a payment listed in error.", "What is this fee debit on my account?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "I topped up but the app reverted it", "Can my salary be received and transferred to my current currency in my country?", "Why is the exchange rate different on my recent purchase?", "What information do you need to verify my Source of Funds?", "I don't recognize this debit transaction in my billing statement?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "What do I need to do to verify my funds?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "I did not receive all of my cash back", "I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?", "I require verification of my source of funds.", "I made a transfer and the person I transferred the money to didn't receive the right amount? Why did this happen and how do I get the rest of the money to them?", "The app says I made a cash withdrawal that I didn't make", "my card was not in the mail again can you advise?", "How do I dispute a direct debit that I didn't do?", "My account seems a bit off and getting weird charges.", "Can I add a card that I just found (again) to the app?", "I want my card I just received to show up in the app. How do I do that?", "When will my transfer be in my account?", "HOw do I get my card back after the ATM has pulled it in?", "There's a Direct Debit payment in my account that I didn't make", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "My account shows that I made a cash withdrawal but I cannot remember doing so!" ]

[ "I received a refund, however I cannot see it in my account", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "Hurry and refund me, I am waiting", "How can I investigate a missing refund?", "My account isn't showing the refund", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "How come my refund hasn't appeared on my statement?", "I cannot view the refunded amount in my account.", "I am missing my refund.", "I was told I would be getting a refund but I have yet to see it", "Still waiting on my refund...", "Please send my refund now.", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "Where is the refund on my statement?", "I was supposed to get a purchase refunded but I don't see the money in my account", "My refund is still pending" ]

[ "The app reverted the payment I made.", "I'm unsure of a withdrawl in my statement.", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "Why is my payment in pending status?", "I see a direct debit payment on my app that I did not do", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "Is there a specific date it can be delivered by?", "I placed a cash deposit in my account but I can't see it yet.", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "I would like a refund on the extra pound I was charged.", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Why is there a cash withdrawal I didn't make?", "I asked for cash but I did not receive all the funds", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "I recently deposited a cheque and cannot find the cash from it.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "When will the money be made available in my account?", "Transferred to account is not successful, help please?", "How come I can't get money at the ATM", "Help! In the app there is a direct debit that I don't remember.", "When should I expect my card to arrive?", "Card payment still pending.", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Why is my money gone right when I attempted to top up", "I am still waiting for a transaction to be completed", "My Identity verification hasn't passed yet is it possible to use my account?", "I made a bank transfer from my UK account today, but it's not showing. Can you check status?", "I'm not sure why my card didn't work", "Can a transaction be cancelled?", "The cash I tried to draw from the ATM was not approved.", "Why hasn't my transaction arrived to my friend yet?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "My withdrawal is pending, why?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "Why does my payment appear as pending?", "My card still hasn't been delivered", "In my app, a direct debit payment that I didn't do shows up.", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "I dont know what happened, but my payment was cancelled", "I'm cancelling this charge. I still have not received what I bought from these people a while ago.", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "i know i entered the right info, but my top up isn't in my balance", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "There is an odd payment in my statement", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "Please explain to me the circumstances in which my card payment would be reverted?", "I already paid to top-up but the funds aren't available yet, where are they?", "Card payment is showing as pending", "What do I do about my expired card?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "Is the system down? I've been trying to do a transfer and have failed?", "I made a deposit in the ATM and it has not cleared", "There is a direct debit I do not recognise in my statement", "I purchased an item and the exchange rate I was given was incorrect.", "I was trying to top up my account and it isn't working", "I need to reverse a transaction", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "I would like to know why my payment is still pending, can you help?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "My purchase from this morning still is pending.", "I think there has been a mistake on my exchange rate for this purchase.", "I have an unauthorized transaction on my statement", "The transfer I made isn't reflected in my balance", "I was expecting my new card and am wondering why I haven't received it yet?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I can't see my latest bank transfer", "What should I do about a direct debit that I did not set up?", "My cash deposit isn't in my account. What happened?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "Since my id hasn't been verified, when can I use my account?", "I haven't gotten my new card.", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "Why didn't my friend's transaction arrive yet?", "How do I dispute a debit that I didn't make?", "How can I receive money?", "There is a direct debit that I didn't set up, what should I do?", "I tried to get cash in the ATM but it was not approved", "The exchange rate is incorrect on an item I recently purchased in a foreign country.", "I did not receive the correct amount for the exchange rate.", "I saw a payment i did not do", "Why isn't my card working?", "I need to find out why my transfer didn't get there.", "My latest payment was declined, I was told everything was back to working order. What happened?", "When will my funds transfer?", "When can I expect money to be transferred to my account?", "there is a transfer pending.", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "My card was not accepted in a shop", "The correct exchange rate wasn't given to me for an item I purchased.", "My card payment was cancelled.", "Is there a specific date i can have it delivered?", "My card was working but now it doesn't.", "Is there a reason behind why my transfer did not work?", "When I purchased a product in another country the currency exchange was incorrect.", "help, I see money missing I didn't take out.", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "Why has my card payment been cancelled?", "I didn't receive the amount of cash I requested for the ATM.", "Payment I didn't do.", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "The card I have doesn't work.", "Why is the payment on my card still pending?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "did not receive correct cash upon withdrawal", "My card payment reverted back, I think.", "I still have not received an answer as to why I was charged $1.00 in a transaction?", "Do you know why my card payment has been declined?", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "My ATM card isn't working for a withdrawl", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "I know I'm getting a new card but would like know when I can expect to receive it.", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "There is a card payment that I'm not recognizing." ]

[ "My account isn't showing the refund", "I asked for a refund but its not here yet", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "Is there a reason my refund isn't showing on my statement?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "Can you tell me why a refund I'm owed is not showing on my statement?", "Why can't I see my refund in my statement?", "I cannot view the refunded amount in my account.", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Why isn't a refund showing on my statement?", "Still waiting on my refund..." ]

[ "I submitted a cash deposit to my account but it hasn't posted yet.", "There's a payment with my card that I didn't perform. I don't know that name shown.", "I do not recognize a direct debit payment that I see on my app", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "The app is showing a cash withdrawal that I didn't make.", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "Money was transferred to me and I am unable to see it", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "What happens if the ATM doesn't give me back my card?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "Can you tell me why I can't make any transactions?", "There is a withdrawal on my account I didn't make.", "Unable to use my American Express with Apple Pay to top up my account", "why didnt my account allow a transfer", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "Why is my withdrawl to cash still pending?", "Why would the app revert my payment?", "Why has my deposit in the ATM not cleared yet?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "My app shows cash I didn't get.", "Help! I made a transfer in error and need to cancel it before it's complete!", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Why didn't I receive the right amount of cash at the ATM?", "Needed gas, been delayed for half an hour.Please fix it!", "Why is my transfer still pending after all this time?", "Why is this payment pending?", "I am still waiting for the cash to be returned from a cheque I deposited!", "I did not receive the correct amount of cash.", "For some reason my card payment didn't work", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "Why was a payment cancelled on my account?", "Why can't I top up by cheque?", "What is the reason when I tried to pay contactless at the bus, it didnt work?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "The transfer to my beneficiary has not gone through", "I have a reverted top up I made and wanted to know why it didn't go through.", "I transferred money but the balance did not update.", "I didn't make this direct debit transaction", "why isn't my top-up going through?", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "I can't get any money from my account.", "My account balance has not gone up even though I just transferred money into it", "I just noticed my transfer was declined and I don't know why. Can you help me?", "What would lead to my top up still pending?", "Why is my transfer not done yet?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "I made a deposit this morning but it is still pending?", "There is a payment that is not mine in the app. Please advise/", "How long will it take for my top up to work? It's still pending", "What do I do if my payment was reverted?", "There is a direct debit transaction that I did not authorize", "Why hasn't my friend received the money i sent them yet?", "How long does it take for a bank transfer to show on my balance?", "I see a direct debit transaction in my app that I didn't make.", "Who do I contact if there is a direct debit that I did not create.", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "I can't see my latest bank transfer", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Is there a reason that my top-up is still pending?", "i have tried everything to complete a transfer but can't, what should i do next", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "My disposable virtual card was rejected by the merchant, please help?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "What happened to my Top-Up? It's not reflected.", "I bought an item and now I want a refund.", "I did not receive my full withdrawal amount", "Why is the payment showing as pending from things I bought this morning?", "Why didn't my friend's transaction arrive yet?", "If my card payment isn't working what do I do?", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "The app said I withdrew cash at an ATM and I didn't", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Tell my why my top-up is pending.", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "Help! In the app there is a payment that I don't remember.", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "I can't find the money I just added to my account.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "It didnt work when I tried to pay contactless at the bus today. Why?", "My cheque deposit didn't seem to work.", "I checked the app and there is a payment that I don't recognize.", "How long do I have to wait for my bank transfer to appear in my account?", "Why didn`t my topup go through?", "My American express works with my apple pay, why is top up not working?", "When I tried to transfer funds to my friend today I was unable to do so, why?", "I tried to withdraw 40 pounds but only 20 came out. Did you steal my money?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "how do you determine your exchange rates because one of yours was off when i got cash", "There is a fee I don't recognize on my statement.", "Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem.", "This isn't fair! I thought transfers could be made for free. I just made a purchase online from abroad and now see some strange fee that I've never seen before.", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "I made a transfer and they haven't received the money I sent them.", "The cash I asked for still hasn't been received", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Hello, there seems to be a billing mistake associated with my account. My app was charged $1 more than it should have. Could you please explain why this may have happened?", "What should I do? I topped off but the app reversed it.", "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "do you offer refunds? i would like to return purchase.", "Hey I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It's not that difficult to transfer money to another country in 2018 is it?" ]

[ "Why can't I see a recent refund in my statement?", "Please help me. I am still waiting on a refund.", "Why hasn't my refund appeared on my statement?", "I asked for a refund but its not here yet", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I can't see a refund for a return I completed recently.", "I requested a refund but can't see it.", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "My refund has not shown up in my account. Where is it?", "Why is the refund not on my statement?", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "I requested a refund from a merchant days ago but I do not see it in my account.", "Where can I see the refund in my account", "What is taking so long with my refund?", "Why isn't a refund showing on my statement?", "When can I expect my refund?" ]

[ "What is my source of funds?", "Why wasn't my bank balance updated?", "Do you know the reason why my card payment was declined?", "When can I expect to receive my card?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "What is the longest a US transfer should take to appear in my account?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Do you know when the withdrawal will show?", "Why is the check I deposited this morning not showing up?", "The other bank confirmed a transfer I made, but this account is not reflecting it yet.", "There are funds in my app that I did not receive.", "My purchase from this morning still is pending.", "i bought the wrong size and would like a refund", "It seems my top up is reverted?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "Can I update my details?", "Could you please help me figure out why the seller has not received their money after I sent it.", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "how long does it take to reflect in my balance a top up", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "Why is my transfer not showing", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Are cheques accepted to my account? Mine didn't seem to work.", "I made a cash withdrawal at an ATM but it still says pending in my account.", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "Why has my card payment been declined?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow Please.", "Why didn't my transfer complete?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "My bank statement doesn't show the cash deposit I made recently.", "is the a reason why my transfer has failed?", "Why isn't my balance reflecting a transfer I did?", "I have a withdrawal waiting to go through.", "I have a cash withdrawal on my statement that I am unsure of.", "When will the money reach my account?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "It appears my top-up has not gone through.", "Is there a reason my top up hasn't gone through", "Why has my account balance not changed after depositing a cheque?", "I didn't receive the right amount of cash back", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I just completed a bank transfer and the balance didn't update", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "I have paid money into my account but it doesn't show.", "How long do I have to wait for my bank transfer to appear in my account?", "My account says I have a pending transfer.", "Why hasn't the money I transferred into my account shown up yet?", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "Can you tell me if my pop-up went through?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "i transfered and yet it is still pending", "A transaction I did to my friend hasn't arrived yet, why?", "I don't want the item, I bought it on accident, can I get a refund?", "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "When will my money be in my account?", "I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?", "Why isn't my deposit showing up?", "The app is showing a cash withdrawal that I didn't make.", "Hearing back from us regarding your important verification results may take 10 minutes to one hour time. If verification results do fail, double-check to make sure all of your images are clear -- make sure your photos have no glare or blurring. Note: These photos need to be readable as well. You also need to be 18 years of age or older. You must be a resident of Switzerland or the European Economic Area to open a new account.", "What happened to my cash deposit?", "Is there a reason why my account isn't updating because I used a check to balance my account?", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "My account balance has not updated since I deposited a cheque recently.", "I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem.", "There is a payment in the app I did not make", "my cash balance less than what I thought", "There is a missing transfer on my account", "Can you tell me why I haven't received my new card yet?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "How long will it take to receive my money from my transfer transaction?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "Can I use my account although my identity verification has yet to pass?", "I did a transfer to my account but it doesn't show up", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "My card payment is showing pending.", "I sent some money but the intended recipient says it hasn't arrived", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "How do I reactivate my card?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "I think a card payment I made was cancelled.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "I notice that I have a card payment that's been cancelled.", "What do I do if I notice a strange withdrawl in my statement?", "My beneficiary has been denied, is this normal?", "My card payment has been declined, why?", "What happens if my card payment is cancelled?", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "The purchase I made is still pending.", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "Why hasn't my card been delivered?", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "My card payment was not successful.", "What may be the reason that my transfer did not go through?", "Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?", "Where is my new card if I haven't received it yet?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "Who do I talk to for transactions debited twice?", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "Is my account accessible even though my verification of my identity has not passed yet?", "Why doesn't the person I sent money to see that transfer yet?", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "I deposited a cheque, why isn't my balance showing that I did?", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "When do I receive my PIN", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "On my last transaction it seem that my top-up was not successful.", "Can you look at my account ans see why my card was declined" ]

[ "I returned something to a store but can't see my refund.", "My refund is not here yet", "I requested a refund from a store but it hasn't arrived.", "When will a refund post to my account?", "They said I would get a refund but I don't see it on my statement.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "My refund has not shown up in my account. Where is it?", "Can you tell me why my refund is not showing in my statement?", "My refund has not yet been credited on my statement", "What is taking so long with my refund?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "A refund is taking too long.", "I contacted the seller and he won't respond. Please just refund me my money.", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "My account isn't showing the refund" ]

[ "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "My card was declined today when eating and I need to know what's wrong.", "I need to validate the source of my funds.", "Hello, I went ahead and checked my account details to be sure, and they are definitely correct. I've had a transfer pending for a while, and I can't understand why it hasn't gone through yet.", "Why is the payment showing as pending from things I bought this morning?", "I made a transaction this morning and would like to revert it.", "I have a cash withdrawal that says it's pending, why?", "Does the card you sent have a way to track to it?", "Why has my withdrawal not posted?", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "How do I revert a transaction?", "There is a strange card payment I don't recognise.", "Why has my payment been declined? I paid by card.", "Why hasn't the transaction I did to my friend arrive yet?", "My card hasn't shown up yet.", "Has my top-up gone through?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "I would like to reactivate my card.", "Please help me figure out the reason for the odd withdrawal amount from my account?", "How can I find the source for my available funds and money?", "What information do I need to see my source of money?", "How do I know when my card will arrive?", "Why have I not received my PIN", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "Why is there a direct debit payment on my statement that I didn't do?", "I've made a transfer, how long until the money reaches my account?", "I'm not certain, but someone may be using my card.", "I bought an item and noticed the exchange rate was not correct.", "There is more than one charge on my account for a transaction.", "How can I see where my money comes from?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "When will the money show in my account?", "I can't get any money from my account.", "I require verification for my source of funds.", "My transfer to my account is missing.", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "I made a payment but the app cancelled it.", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "My transfer into my account isn't showing up.", "The cash I asked for still hasn't been received", "HELP! I tried to get cash and it gave me some, but not the right amount!", "There is a transaction for $1 and I don't know why it was charged.", "I am unhappy with my purchase, how do I cancel the order?", "My source of funds require verification.", "In the App I see a payment that is not mine.", "I tried to buy something over the Internet yesterday and got a declined error. I tried again today and got the same message. What is the issue?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Why is the transfer still pending? Can I do something?", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "When I tried to pay in a store my card din't work", "Can you tell me why I wasn't able to complete my transfer?", "What should I do if I see a withdrawal is pending?", "You did not give me the correct exchange rate for an item that I bought.", "I don't know what to do. Should I transfer funds. My account is out of money.", "The recipient can not locate funds.", "Is there a reason that my top-up is still pending?", "The app is showing a direct debit transaction that I did not perform", "Is there a reason why my transaction is taking so long?", "I attemped a transfer and it didn't go through.", "My money disappeared! Please help??", "I tried to buy something online yesterday but it kept saying declined. Tried another time today but same thing happened. What's Broken?", "Can I get an update on my replacement card?", "Is there a reason behind why my transfer did not work?", "I want to be sure that everything is okay here. I just made a transfer from a UK account and it is still not showing up. How long does this typically take?", "I know I'm getting a new card but would like know when I can expect to receive it.", "Hey, my card was declined at an ATM in the city centre theatre. My account says the transaction is pending, though. I didn't get the money, though, so what does that mean?", "My latest payment was declined, I was told everything was back to working order. What happened?", "I need clarity on why my card is not working.", "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.", "I added funds to my account but the app didn't process it.", "My transfer is pending, why?", "I think there's a purchase at a store that I didn't go to.", "If I order a card when does it arrive?", "My payment was reverted by the app", "How do I become aware of where my funds come from?", "I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "I have a reverted top up I made and wanted to know why it didn't go through.", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "Why did my transfer not go through?", "I tried to withdraw money but I was declined!", "How do I withdraw money?", "I made a transaction and it is taking a very long time to go through.", "I transfered my balance a while back. Why doesn't my account reflect this?", "Is there a tracking number for the card?", "Help! I think someone has a copy of my card - I still have my card, but a five hundred pound cash withdrawal that I didn't authorize is shown on my account.", "Is it possible for a friend to personally send me a payment?", "Why haven't I received my new card yet?", "Help! In the app there is a direct debit that I don't remember.", "did not receive correct cash upon withdrawal", "I may have a fraud charge on my debit statement.", "What's the reason my new card hasn't come?", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "Can I trace where my funds came from?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "On my app I can see that a direct debit payment that I didn't do, appears.", "Can you please help me in canceling my order.", "There's been a transaction to the wrong account.", "The money I transferred does not show in the balance.", "I transferred money but the recipient does not see the funds in their account?", "A transaction to a friend still hasn't shown up.", "Why hasn't my transfer gone through yet?", "Cash deposit to my account but it has not appeared.", "I didn't receive the amount of cash I requested for the ATM.", "My account was charged a debit payment I don't recognize.", "I just checked and my payment was cancelled, why?", "I ordered my card but it hasn't been delivered yet", "My card payment reverted back, I think.", "There's a card payment with a name I don't recognize", "I am still awaiting the completion of the transaction.", "My balance doesn't show my deposit.", "When will I receive my card?", "I think that someone may be using my card, but I'm not sure,.", "A debit came through that I need to dispute.", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "Can a transaction be cancelled?", "What is stopping my money from transferring?" ]

[ "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "Why hasn't my return cleared my account?", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "What is taking so long with my refund?", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "i was supposed to get a refund but my balance hasn't changed, why not?", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "Still waiting on my refund...", "I'm looking at my statement, and my refund is not on there.", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "I requested a refund and it is missing.", "My refund has not yet been credited on my statement", "Still waiting on a refund.", "Why isn't my refund showing in my statement?", "I can't see all the refunds in my statement", "Transaction refund missing from my statement." ]

[ "The app failed to verify me.", "Why hasn't my transfer from Europe gone through?", "My transfer didn't work", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "I made a transfer and the receiver did not get the right amount its lesser than what it should be,Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done", "I haven't received my pin", "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?", "I have just read my statement and there is a payment I don't recognise.", "Why are you keeping my money from me by declining my card? What is going on?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "What is this withdrawal as I do not remember making it.", "Why hasn't my balance increased after depositing a check?", "I just realised I made the wrong payment yesterday. Can you please change it to the right account? It's my rent payment and really really needs to be in the right account by tomorrow", "I have a direct debit I didn't set up", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "Why would my payment have been returned to my account?", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "I don't recognize some transactions. Is someone else using it?", "I've deposited a check but the cash isn't showing that it's there yet.", "I have received my American express in apple play, looks like top up has an issue, please help?", "I did not receive the correct amount for the exchange rate.", "The balance does not appear to have updated.", "Why hasn't my transfer gone through yet?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "My statement shows charges for things I never purchased. Were my account details stolen?", "There is a charge on my card that I did not make", "I received the wrong color and size, can I return it?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "There should be a cash withdrawal that I haven't seen yet.", "why hasn't my virtual card arrived?", "I did a bank transfer and my balance isn't current.", "Why was I declined getting cash?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "I have a payment in my statement that is off", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "The transfer to my beneficiary has not gone through", "I don't understand why my payment was declined. I thought everything was ok.", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "Why did I get blocked?", "I need to find out why my transfer didn't get there.", "I didn't receive the correct exchange rate for an item that I bought.", "Is there a reason behind why my transfer did not work?", "Is there any reason my cash withdrawal still shows as pending?", "I don't recognize a purchase that was made with my card.", "If my card payment isn't working what do I do?", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I transferred money and it hasn't come yet", "I'm confused as to why my top-up did not go through.", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "I'm unsure of a withdrawl in my statement.", "Why won't my card show up on the app?", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "My purchases from this morning are showing up as payment pending. Can you tell me why?", "When will I get my money? It's been too long.", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "I tried to make a transfer, but it didn't work.", "Please explain why my top-up didn't go through.", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "What is the reason when I tried to pay contactless at the bus, it didnt work?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "Why is my money gone right when I attempted to top up", "I believe that a card payment I made was cancelled.", "Why is my cash deposit not in my account?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "why was my payment reverted on the app", "I see in the app some cash was withdrawn, but it's not mine.", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "My card payment doesn't work.", "I withdrew money but the full amount wasn't dispensed.", "I used my card to top up, but now I don't see the money in my account.", "I withdraw money abroad but I didn't get the right amount.", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Is my card payment reverted?", "There was a canceled payment for my card.", "I put some money in my account the other day and it's not gone in yet, can you help with this?", "I did a payment but the app cancelled it.", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "I have a cash withdrawal that I don't recognize.", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Why can't the person I sent the money transfer to see it?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "I'm interested in learning more about product refunds.", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I am not recognizing a debit payment from my account.", "I used my card to top up but it's saying it is still pending. What does this mean?", "Where did my money go? I'm not able to withdraw it from my ATM.", "What does it mean when my top up is saying still pending?", "What happened to where my top-up was canceled?", "My withdrawal is pending, why?", "I haven't seen the cash yet from the cheque I deposited.", "Why is the check I deposited this morning not showing up?", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "why have i not got my new card?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "Why hasn't my ID been verified?", "I can't access my account.", "My balance doesn't include my latest transfer", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Why didn't my top up work?", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "Why aren't my payment funds available to me?", "I made a deposit but it is not showing up in my balance.", "I transferred some cash and it didn't arrive", "There is a Direct Debit that I don't recognize.", "The card payment I attempted to make failed.", "I added funds to my account but the app didn't process it." ]

[ "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "Why isn't my refund showing up in my statement?", "I was told I would be getting a refund but I have yet to see it", "The refund isn't appearing in my account", "How can I investigate a missing refund?", "I can't see all the refunds in my statement", "i need a refund right away but the funds aren't available in my account", "How long does it take for a refund to appear?", "Why isn't my refund shown on my statement?", "I requested a refund and it is missing.", "I need my refund as soon as possible. What else do I have to do?", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "Why hasn't my refund appeared on my statement?", "I requested a refund from a store but it hasn't arrived.", "My refund isn't showing up", "Why can't I see a recent refund in my statement?" ]

[ "Some cash is showing up in my app that I did not get.", "The payment for the card did not go through", "I can't see the transfer that I put in.", "There is a withdrawal waiting.", "I still do not see the cash deposit in my account from last week. Why?", "How come my card payment has been declined?", "I need to move money to another beneficiary. Why is it not working?", "Why do I have a pending cash withdrawal?", "I am having issues with identity verification", "I don't see the transaction I made to a friend on my account.", "I have a card payment that I don't recognize. What should I do?", "Why hasn't my friend received the transaction?", "I need assistance addressing a direct debit that I did not do myself.", "My transfer to an account failed.", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "My top-up hasn't happened yet.", "Why is it taking so long for my pending transaction to post as cleared?", "I'm waiting for the ID verification to go through still, so is it too soon to use my account?", "How long do I have to wait for the transfer to be finalized?", "I'm not able to withdraw money from the ATM but I'm not sure why.", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "Why does it say my transfer failed?", "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help.", "How can I find a way to transfer money without it being rejected?", "I tried to take out cash but the amount isn't right, so what do I do?", "I transferred some money but the receiver can't pick it up for some reason.", "I sent some money and the receiver can't access it.", "My transfer says pending. What does that mean?", "What do I do if it says my card payment has been cancelled?", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "What do I do if there is an electronic debit that is not correct?", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "There was a canceled payment for my card.", "Payment I didn't do.", "What do I do if I can't prove my identity?", "I'm having trouble proving my identity", "I need to figure out what these charges are on my account. They've been coming out for a couple of days. Can i get all of this money back? Also, I need to freeze my card.", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "My accounts been charged a payment for something I didn't make.", "What's the deal? My card was just denied for top up. Why is it not going through?", "There's a debit on my account that I didn't do.", "Why is my money not in my account. I have already sent it out.", "Where to check top ups pending?", "When will my payment go through?", "How long do I wait for a transfer to take?", "I got charged in double and want a refund", "I don't know what this Direct Debit payment on my account is for.", "What does it mean if my payment was reverted?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "after going over my transactions for the last couple of months I noticed a pretty large charge that I know I did not make. I know it's been a while but can I still dispute this charge?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "I attempted a transfer, but it failed.", "Hi, I would like to file a claim for an inquiry. I am a frequent customer of the company in question and have never had any issue with my purchases, payments, or otherwise. However, the price deducted for an item I purchased a couple of weeks ago has been returned to my checking account. Was there an issue with my payment? The item has already been delivered to me.", "What is the wait time until money reaches my account?", "What is a pending payment?", "I can't find the top-up verification code.", "Whats wrong with my currency exchange?", "How long will this card payment stay pending?", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "When will my transfer finish pending?", "How long does a transfer stay pending?", "Why am I having trouble verifying my id?", "I put some cash into my account but it's not displaying that on my balance.", "I added funds to my account but the app didn't process it.", "Can you tell me why a cheque deposit isn't showing in my balance?", "My card still hasn't arrived after two weeks, now what?", "I can't withdraw money", "My transfer didn't work", "My payment shows that it is pending will I be charged more money?", "Is there a reason why my account isn't updating because I used a check to balance my account?", "My identity verification didn't work", "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?", "Please help! I was looking at my account and saw a transaction with a seller I don't remember. Is it possible for you to track the sale, because I really don't think I made a payment to them.", "Tell me why my transfer failed!", "I don't know where this debit transaction on my statement came from.", "I don't know what pending transaction means.", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "i havent got my card", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "What does it mean when a cash withdrawal is pending?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Why is there a direct debit payment on my statement that I didn't do?", "I am not recognizing a debit payment from my account.", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "Why would there be a payment on my account I don't recognize?", "did not receive correct cash upon withdrawal", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "Can you help me retrieve my card?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "Why is there a direct debit I didn't make showing in the app?", "Heyy I tried to top up with my card today but it failed! I just got the couple days before but it has worked last time. What's going on, can you double check please?", "I put money in my account a week ago but its still not there, what is happening?", "Since my id hasn't been verified, when can I use my account?", "My top-up failed to go through.", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "Why was my transaction declined?", "Card payment is showing as pending", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "I'd like to know why my top-up was canceled please.", "why hasn't my virtual card arrived?", "Why did my top-up not go through?", "A cash withdrawal has been done that I didn't do.", "I am trying to transfer and it has been stopped why is that", "Could you tell me why my top up isn't showing in my wallet?", "Why didn't I receive the correct exchange rate for an item that I purchased?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "Why is there some cash that I did not deposit in my account?", "I put my check in the bank, but I haven't gotten my cash yet?", "How do I get a refund for an unauthorized direct debit payment?", "I dont know what happened, but my payment was cancelled", "I do not think the pop up went through yet.", "The other bank confirmed a transfer I made, but this account is not reflecting it yet.", "Why wasn't I able to transfer to another account?", "How long is a transfer in the pending status?" ]

[ "I requested a refund from a merchant days ago but I do not see it in my account.", "I asked for a refund last week but nothing has happened yet, can you help me please?", "why cant you just refund me instead of a merchant", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "what is the status of my refund", "I requested a refund from a store but it hasn't arrived.", "Why isn't my refund on my statement?", "Is there a reason my refund isn't showing on my statement?", "The refund on my account hasn't shown up", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "Why haven't I received a refund yet?", "My statement does not reflect that a refund has been issued", "i need a refund right away but the funds aren't available in my account", "when will I get my refund?", "Why isn't my refund showing in my statement?", "There is a refund missing." ]

[ "My topup got reverted. Please let me know if there is any issue in system.", "Why can't I verify my identity?", "I need to cancel a purchase?", "Why didn't the ATM give me all my money", "Seems like my card payment has been cancelled", "I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great.", "My card payment is showing pending.", "I tried to make a payment with my card and it was declined. Why is it pending?", "How can I check for an unsupported merchant for my transfer request?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "My card still hasn't been delivered", "Who do I contact if there is a direct debit that I did not create.", "My card couldn't complete a transfer, why?", "What is the reason for my card payment to be reverted?", "There is a record of payment I never submitted on the app.", "I used my card to top up, but the money is not there!", "I attempted to get cash in the ATM but it was not authorized", "They is a payment I don't recognize on my statement.", "My ATM card isn't working for a withdrawl", "I got some cash but it wasn't the right amount.", "My transfer is pending, why?", "How do I dispute a debit that I didn't make?", "When I deposit cheques and cash, my balance does not update.", "How long am I to wait before the transfer gets to my account?", "Help me figure out why my transfer was declined", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "Why did the funds not transfer to another recipient?", "I am having problems transferring to a beneficiary.", "what happened to the money after i put in the wrong info and it got declined", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "I am having a problem with verifying my identity.", "I ordered my card but it still isn't here", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "I made a payment and it appears it is showing twice", "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.", "why can't my beneficiary make transactions?", "How do I check to see why my card payment was declined?", "My password isn't being accepted and I need to reset it.", "What is the dollar that I have pending on my statement there?", "Why does my account not accept cash deposits?", "A card payment on my account is shown as pending.", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "I'm not quite understanding why my cash withdrawal is showing as pending.", "For my account, how do I transfer money in?", "I got some cash in the ATM but its still pending", "Why won't the ATM let me withdraw money?", "I made a cash deposit, but it hasn't shown up in my balance yet.", "i have been trying to add money with apple pay but it wont work, why?", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "Why isn't the recipient seeing the transaction? I just sent the money.", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "I need clarity on why my card is not working.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I have to verify my source of funds.", "Shopping on line I was declined when trying to buy something.", "Why have I not gotten my new card?", "The day before yesterday, I performed a transfer which was within this country. It still hasn't gone through. Can you check on that? The account number is definitely correct, as I've checked and double checked.", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "I made a mistake with a transaction!", "I've made a transfer, how long until the money reaches my account?", "Why has my top-up been denied?", "Tell me why my transfer is pending.", "I bought some stuff this morning but the payment shows as pending", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "Why has my deposit in the ATM not cleared yet?", "I need to stop a transaction that I made.", "One of my card payments looks like it's stuck but I have made the payment days ago. How long until the payment will be applied to my account?", "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.", "I got the incorrect amount of money given to me from my account", "Can you look at my account ans see why my card was declined", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "I did not make this payment that I see in the App.", "My transfer is still pending, why?", "Why did my card payment get declined?", "My card payment was reverted", "I tried to get funds in hard cash but it was rejected!", "There is a payment in the app I did not make", "The payment for the card did not go through", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "My top-up was supposed to be done, but now the money is gone! Is there a glitch in your system?", "Last week I put a cash deposit into my account and it is still isn't there.", "what is this charge i didnt do it what can i do", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "There is a payment in the app that I did not approve", "Why would I have a pending payment?", "My top-up does not seem to have worked, what went wrong?", "It says the transfer wasn't accepted.", "What could the reason be that my payment card was declined?", "I have a transaction showing multiple times.", "Why can't I withdraw cash?", "My account transfer was blocked.", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "My payment was reverted by the app", "I submitted my transfer but it has been pending for quite a while and I was wondering what takes so long? why hasn't it completed", "I need to update my info.", "My card doesn't seem to work.", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "I made a transaction to the wrong account!", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "I have a transaction that shows several times", "My beneficiary has been denied, is this normal?", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "I purchased something in a foreign currency but the rate applied is wrong", "I goofed up and used the wrong account. Please help.", "Why am I not able to get cash from the ATM?", "Please tell me why I am having problems transferring to a beneficiary.", "How long does it take for my payment to process?", "I recently purchased something, and the exchange rate was wrong.", "I see a payment on my statement for a place I didn't make a purchase at.", "What is the cause of the delay in applying my card payment to my account?", "Is there a reason that the ATM declined my transaction?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "What do I do if a transaction shows up twice?" ]

[ "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I'm due a refund and it is not on my statement.", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Can you tell me why my refund is not showing in my statement?", "I received a refund, however I cannot see it in my account", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "The refund doesn't show in my account", "My refund doesn't seem to be showing on my statement.", "Why isn't my refund shown on my statement?", "When will I be able to see the refund", "My refund isn't showing up", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I should have a refund in my statement but I can't see it", "I don't see a refund in my account.", "How can I check if I have received a refund if it is not yet on my statement?", "Card refund is not showing up in my statement." ]

[ "My payment was reverted by the app", "I made a purchase and it says it's pending. What does that mean?", "My transaction needs to be canceled.", "I believe my card payment has reverted", "My order needs to be canceled.", "i tried to transfer cryptocurrency into my account but was denied", "What should I do if I can't prove my identity.", "I am unable to prove my identity", "I'm unable to verify my identity", "I am not able to prove my identity", "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "My ATM card isn't working for a withdrawl", "I have got out the wrong amount from an ATM. Please tell me the process to get the cash back as in app its showing the amount i have been actually received.", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "My identity can't be verified.", "There's a debit on my account that I didn't do.", "My top up has failed", "What does it mean when it says I have a payment pending?", "Can I dispute a payment even if I notice it several weeks after it was made?", "Is my card payment reverted?", "I can't find the money I just added to my account.", "There is a withdrawal in my account I didn't make.", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "i withdrew cash and dont see it reflected on the balance", "I have a direct debit that I did not set up", "I see a direct debit payment on my statement that wasn't me", "Seems like my top-up has failed", "is the a reason why my transfer has failed?", "Please can you block the transaction I just sent from my account? It was a payment but I accidently typed in the wrong details and think it might have gone to the wrong place.", "Why are my purchases from this morning still pending?", "Is it possible to dispute a debit payment from a couple of months ago.", "The app is showing a direct debit payment that I never made", "I tried to make a transfer, but it was declined. Can you tell me why?", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "I tried updating my balance by cheque yesterday but it doesn't seem to be working. Shouldn't that be faster? Please check my account something has gone wrong there.", "Why was my withdrawal declined", "Can you tell me why the transfer isn't showing up on my account?", "Card payment has be declined.", "My account balance has not updated to reflect my recent transfer.", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "I am yet to receive the money in my account how long will this take?", "I have yet to receive the cash I added to my account this morning.", "Why has my card payment been reversed?", "My transaction is on the wrong account.", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "Why hasn't my son received the transfer I sent to him earlier?", "Why is the transfer still pending? Can I do something?", "I received the wrong exchange rate for an item i bought.", "Why has my card payment been reverted?", "My app says that I'm not verified.", "I submitted a transaction to the incorrect account.", "Please help my find out why there is an odd direct debit in my records.", "Balance hasn't been updated following a cheque or cash deposit", "I added funds to my account but the app didn't process it.", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "the app reverted my payment", "I think my top up did not work", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "I didn't receive the correct exchange rate when I got cash.", "Why would my payment have been returned to my account?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "Why was my atm withdrawl declined", "Why couldn't I complete a transfer?", "I'm still waiting for my card that was issued a week ago. What should I do?", "What should I do if my card payment was cancelled?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "There is a direct debit fee in the App that I didn't do.", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "I was declined when I tried to get cash.", "My friend still hasn't gotten a transaction I made.", "It seems like a transfer is pending.", "I can't recognise this Direct Debit payment.", "My card doesn't seem to work anymore", "I purchased something abroad but the exchange rate is incorrect.", "My account isn't showing a transfer I made.", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "My app shows a money withdrawal that I did not do.", "I bought something and the money appeared back into my account? Why?", "Hi there, I came across a problem with my top up and my money is missing, was there a system error?", "I am having problems transferring to a beneficiary.", "Why didn't this transfer work?", "My card payment's cancelled", "cash and check deposit has not gone thru", "Contactless isn't working for me", "I deposited a cheque and its been days and I still haven't received the cash!!", "Some cash withdrawal that I didn't make showed up in the app.", "Can you please tell me why my transfer failed?", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "What could the reason be that my payment card was declined?", "why can't my beneficiary make transactions?", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "I still do not see the cash deposit in my account from last week. Why?", "Help me cancel a transaction.", "My card still hasn't arrived after two weeks, now what?", "Why has my top-up been denied?", "I don't know where a direct debit payment came from", "Says that my top-up is incomplete?", "Why don't I have my transfer?", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "my cash withdrawal is pending, why?", "I had a cheque deposited, but I still haven't seen the cash.", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Why hasn't my in country transfer gone through yet? I confirmed the account info a couple days ago but the payment hasn't been posted yet.", "I was refunded the money for something I bought already.", "Was my card payment reverted?", "Why is my withdrawl to cash still pending?", "What does it mean if it says that my payment is pending?", "I still have not received my new card, I ordered over a week ago.", "My accounts been charged a payment for something I didn't make.", "I just completed a bank transfer and the balance didn't update", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "My card payment still pending", "Exchange rate on a purchase was incorrect", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "I don't recall making that payment?" ]

[ "I can not find my refund.", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "A refund is taking too long.", "When do I see my recent refund in my statement", "Still waiting on a refund.", "Why hasn't my refund been appiled to my account?", "I am missing a refund.", "why cant you just refund me instead of a merchant", "what is the status of my refund", "Why is my refund missing in my statement?", "When can I expect my refund?", "Why am I missing my refund", "I'm looking at my statement, and my refund is not on there.", "There is a refund missing.", "I returned an item but don't see it on my account?", "I was supposed to get a refund but I do not see it." ]

[ "The app shows Direct Debit payments that I didn't make", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "I made a transaction, but I made it to an account I didn't mean to make it to.", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "My card was confiscated by an ATM. How do I get my card back?", "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "How can I tell if my card payment is reverted?", "My funding to my card didn't go through.", "What is the strange cash withdrawal on my statement?", "Why isn't my deposit showing up?", "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.", "My statement has a payment that I do not recall making", "I am getting charged fees on some payments. Please help me understand, where are these fees disclosed?", "My card payment might have been reverted.", "I am not able to do a transfer to an account", "I need help as fast as possible! I made a mistake on my most recent transfer; can you please stop it before it goes through?", "Where is the transfer to my account that I made?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "There was money taken out of my account, and I'm pretty sure I didn't do it.", "There's a Direct Debit payment in my account that I didn't make", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "There is payment showing that I didn't do.", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I tried to deposit a cheque into my account and it is not letting me.", "I withdrew cash but it still shows as pending?", "How do I view the card I received in the app?", "Why is my payment pending?", "Is there a way I can get my ATM card back from the machine?", "Is there a limit on how much I can withdraw from my account without being charged?", "Why is my ATM withdrawal still pending?", "My balance was not updated after transferring money.", "I transferred some money recently and saw a fee on my account, what's that for?", "My cash withdrawal is showing as pending, why?", "The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?", "The app reverted my recent payment", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "I got a message saying I made a withdrawal from the bank machine, but I did not.", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "There is a direct debit charge that I don't recognize, what can I do?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "why wont my american express work to add money", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "How do I freeze my bank card, as there has been a strange withdrawal?", "I made a cash deposit going to my account but it is not there", "I want this amount reversed out of my account.", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "How do I get my money back for something I bought?", "my payment was rejected, do you know why?", "Can you let me know why my cash withdrawal is still pending?", "I didn't get the correct amount of money from the ATM machine", "There is a debit transaction on my statement that I did not make", "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.", "Why was my payment declined? I keep trying my card but it's not working.", "I see a direct debit transaction that I didn't make.", "Why is it taking so long for my pending transaction to post as cleared?", "Why isn't my top up showing on my wallet?", "My transaction has not been received. When are you going to process it?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "I added funds to my account but the app didn't process it.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "Why is top up not working if I use my American express with my apple pay?", "There's a payment with my card that I didn't perform. I don't know that name shown.", "How do I fix a transaction to the wrong account?", "I'm trying to verify my top-up card, but I can't find the code...?", "I don't know why my payment didn't work.", "Why is the payment showing as pending from things I bought this morning?", "How long until the transfer is reflected on my account balance?", "I made a cash withdrawal at an ATM but it still says pending in my account.", "My money didnt go through after I transferred.", "There is a cash withdrawal on my statement that I did not make", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "Is it possible that my card payment was reverted?", "There was a direct debit transaction I have don't think should be there.", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "Okay, I found my card, can I put it back in the app?", "i noticed that the funds were returned to my bank account. What happened?", "Is there a way to see my money's source?", "Why is the cash withdraw I made shown as pending?", "Can you freeze my card because someone used it while I was out of town. I did not make these purchases.", "The ATM didn't give me what I asked for but my balance says it did", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "Where is my money that I transfered?!", "I tried to top up and suddenly my money disappeared", "I need a transaction reversed from my account.", "Why can't a beneficiary receive a money transfer from me?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "Why was I charged for payments? You didn't warn me about additional fees.", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "A transfer to my account was denied.", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "I transferred money but the balance did not update.", "How long does it take to show a deposit I made to my balance?", "The app won't let me top up my account", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "My cash withdrawal shows pending, why?", "Why hasn't my transaction completed?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "I didn't mean to do the transfer, is there any way to cancel it?", "Why was my card payment reverted?", "Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.", "What stopped my transfer, from being accepted?", "Is there any reason my cash withdrawal still shows as pending?", "I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for.", "A seller is stating that they haven't received money yet when the money has already deducted from my account.", "What is going on with it saying my card payment was declined?", "I was charged extra or a hidden fee when I purchased something from you. What's the deal? I didn't authorize that charge.", "The terminal I paid at wouldn't take my card. Is something wrong?", "There has been a payment in the App that has not be done by me.", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "I saw a payment i did not do", "Why is my money not in my account. I have already sent it out.", "the product is not working, can I get a refund?", "I bought something and already paid for it but now I don't see it.", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?" ]

[ "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "who should i contact if my refund doesn't go through?", "I'm supposed to have a refund but it isn't there", "My refund doesn't seem to be showing on my statement.", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Can you tell me why a refund I'm owed is not showing on my statement?", "I returned an item but don't see it on my account?", "Why am I still waiting for my refund", "How will I know when I get my refund?", "How long will it take to get my refund", "I am waiting on this refund, hurry up.", "why cant you just refund me instead of a merchant", "Why hasn't my return cleared my account?", "The refund isn't appearing in my account", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?" ]

[ "Why hasn't my transaction arrived to my friend yet?", "I'm interested in learning more about product refunds.", "My card payment doesn't work.", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "I made a bank transfer earlier from my UK account. I don't see it yet, can you check the status?", "After I deposited my cash, I still don't see it in my account.", "I would appreciate it if I could get an item refunded", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "No transactions are being accepted, what's wrong with my card?", "What went wrong when I tried to do my transfer?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Why has my card payment been cancelled?", "Why can't my ID be verified?", "Why isn't my google top-up pay working?", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "My transfer was not approved", "The person I sent money to hasn't gotten it yet!", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "Why is it taking so long for my money to appear in my account? I have been waiting a week!", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "My top up hasn't gone through", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "Why has another fee been placed on my statement?", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "I saw a payment i did not do", "I deposited a cheque but the cash hasn't arrived yet", "Why is my money gone right when I attempted to top up", "I did a transfer earlier but see that it failed to go through.", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "How can I fix my bank transfer to show up on my bank account?", "I can't get any money from my account.", "What is the reason I couldn't do a transfer to a beneficiary?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "I had a card payment that was declined. Why?", "Why would I receive an error that my transfer isn't possible when I've done it before?", "Why is my withdrawal wrong? I took out $100 but only received $20.", "Why is it saying my card payment is declined when I made it?", "Why is my card payment showing as pending?", "Something went wrong with my withdrawal. The amount of money isn't right.", "Can I exchange an item for a refund?", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "I did not get the item I ordered. How should I go about this? Should I just cancel my order or my payment? Please help me.", "My cash withdrawal was not entirely complete", "I think a card payment I made was cancelled, can you check?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "I was not able to receive the correct amount of cash.", "Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "I had a payment reverted and would like to figure out why.", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "I have an unfamiliar direct debit in my statement.", "How long does it take for a bank transfer to show on my balance?", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "Why was a transaction on my card declined?", "i know i entered the right info, but my top up isn't in my balance", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "dont understand why transfer failed", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "why did my account decline a incoming transfer", "What is the purpose of the extra fee that is showing up on my statement?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "I ordered a card and I still haven't received it. It's been two weeks. What can I do?", "Why has my top up been returned?", "Why is a transfer I did recently still processing?", "I withdraw money abroad but I didn't get the right amount.", "I deposited money in the form of a cheque, but my balance has not increased.", "The transfer that I was trying to complete was declined. What was the cause?", "Why was my ATM transaction cancelled?", "I put cash in my account, but I don't see it.", "I transferred some money but it is not here yet", "Why is my card payment still pending?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?", "My payment has been returned.", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Why was my card payment declined?", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "Why is the purchase I made this morning still pending?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "I tried to make a transfer and it was declined. Why?", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "The ATM didn't give me the amount I asked for", "What is the reason for the extra fee on my statement?", "Why is my purchase showing as pending?", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "Can you explain to me why a cash withdrawal shows up as pending?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "I didn't get the right amount at the ATM.", "How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.", "There is a pending transaction on my account, what does this mean?", "I have a payment that is still pending", "Is it on purpose that my payment has been returned to my account?", "The other bank confirmed a transfer I made, but this account is not reflecting it yet.", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "The terminal I paid at wouldn't take my card. Is something wrong?", "I tried to transfer money and it did not work.", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "The app is showing a payment I never made.", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "Why can't a beneficiary receive a money transfer from me?", "Its been several days and my cash withdrawal is still pending. Why?", "Why has my deposit in the ATM not cleared yet?", "I see a direct debit that I didn't authorize", "Why is there a direct debit payment on my app that is not from me?", "Please explain the charge of 1L in error. I have purchased nothing in this amount." ]

[ "I am awaiting my refund", "My statement doesn't show that a refund has processed", "The refund on my account hasn't shown up", "My refund is not showing.", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "How do I find the refund on my statement?", "The refund isn't appearing in my account", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "I was supposed to get a purchase refunded but I don't see the money in my account", "how does my statement get updated so i know when a refund will reflect on my balance", "I contacted the seller and he won't respond. Please just refund me my money.", "Why isn't a refund showing on my statement?", "Can you tell me why a refund I'm owed is not showing on my statement?", "i need a refund from you because the merchant is refusing, can you do that?", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "Why isn't a recent refund on my statement?" ]

[ "how do i dispute a payment I didnt make", "How is my card payment still pending?", "I tried topping up my account but it failed, can you help me?", "Why aren't my payment funds available to me?", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "what is my monthly spending limit because i was refused my money at an atm", "It looks like my card payment might have been reverted.", "I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got.", "What is the estimated wait time on a US transfer into my account?", "Why is there a direct debit payment on my app that is not from me?", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "There is a direct debit I do not recognise in my statement", "How long for money transfer to show?", "How do you fix my card payment?", "I need a refund. This is not what i wanted.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "Something went wrong with my withdrawal. The amount of money isn't right.", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "Google Pay isn't working. What is wrong?", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "My top up is not showing up in my wallet!", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "What are the steps to get my card back that was kept by the ATM?", "The transfer was accepted but now it's stuck on pending. When will it go through?", "I need to find out why my transfer didn't get there.", "Was my card payment reverted?", "What do I need to do to correct this failed transfer?", "Last week I put a cash deposit into my account and it is still isn't there.", "A card payment on my account is shown as pending.", "I have a problem with a transfer. It didn't work. Can you tell me why?", "what is going on with my cash withdrawal? the exchange rate is wrong", "I made a card payment, but it has been declined?", "My money didnt go through after I transferred.", "I am waiting for a payment to be processed", "I topped up my account but the app failed to process it.", "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "Could you explain why my card payment did not work?", "I made a card payment which is showing me pending.", "Who do I contact if there is a direct debit that I did not create.", "Why is my identity verification process not working?", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "Help, I don't see my money i just added.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...", "I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?", "What does it mean if it says that my payment is pending?", "I would like to know why a withdraw I made for some cash shows up as pending.", "In the app, I see a withdrawal I didn't make.", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "I think my card payment was cancelled. What happened?", "How is this transfer supposed to work? It's not working for me.", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "How do I transfer money into my account?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "Please help me regarding a direct debit in the app that I don't recognize.", "My card don't work.", "How can I get the cash deposit to show up on my account?", "What do I do if my top-up has not gone through?", "Is there a reason behind why my transfer did not work?", "How long to I have to wait for a transfer to reach my account?", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative", "Why is my last transfer pending?", "I am not able to do a transfer to an account", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "I haven't yet received money that I transferred", "There's a direct debit on my account that I didn't authorize", "I used my card to top up but it's saying it is still pending. What does this mean?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "Where is my cash deposit?", "My latest payment was declined, I was told everything was back to working order. What happened?", "I withdrew cash but it still shows as pending?", "How long does a bank transfer take to show up in available funds?", "My money transfer hasn't appeared yet.", "My purchases from this morning are showing up as payment pending. Can you tell me why?", "There was a canceled payment for my card.", "Why is my cash withdrawal pending?", "I ordered a card but it has not arrived. Help please!", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "When is my balance going to update, I just transferred some money", "Why didn't my transfer complete?", "After I deposited my cash, I still don't see it in my account.", "My app shows cash I didn't get.", "Why is my cash withdrawal still showing as pending?", "I deposited a cheque but the cash hasn't arrived yet", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "I tried to take out cash but the amount isn't right, so what do I do?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "I can't figure out how to transfer money into my account.", "I need a transaction reversed from my account.", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I transferred money and it hasn't come yet", "I didn't make this payment and it's on my app", "How long until the transfer is reflected on my account balance?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "There is an error, the app says I made an ATM withdrawal and I didn't.", "Why has my card payment been cancelled?", "my cash withdrawal is pending, why?", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "I did a topup successfully but its not showing in balance. I think there is some problem in system.", "I added money to the card but the transaction didn't go through", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I sent some money to somebody a couple of hours ago, and they still have yet to receive it. They really need the money, how much longer are they going to have to wait?", "I was unable to transfer money from my account.", "Why has my payment been reversed?", "My transfer didn't go through.", "I used my card to top up, but now I don't see the money in my account.", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "I'm locked out of my account as I can't remember my code, what do I do now?", "I wasn't able to do a transfer to an account", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "My statement has a payment that I do not recall making", "Why does my payment appear as pending?", "I made a payment but it's still pending" ]

[ "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "How long does it take for a refund to appear?", "Why did I not get my refund yet?", "When can I expect my refund?", "The refund has not appeared in my account", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "My refund for a purchase hasn't cone through yet.", "There is not a refund in my statement.", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "Give me a refund now!! I am still waiting.", "My refund is not here yet", "I was told I would be getting a refund but I have yet to see it", "I requested a refund from a store but it hasn't arrived.", "Hurry and refund me, I am waiting", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I'm looking at my statement, and my refund is not on there." ]

[ "How long until the transfer is reflected on my account balance?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "What is the longest a US transfer should take to appear in my account?", "My ATM card isn't working for a withdrawl", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "My cash received does not match what has been requested", "Why did my transfer fail? What can I do?", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Why is my card payment pending?", "There was a canceled payment for my card.", "What is this fee showing up in my account for?", "HELP! I tried to get cash and it gave me some, but not the right amount!", "Why is my withdrawl to cash still pending?", "I could not transfer funds to a beneficiary; is there a problem with your software?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "Why is my card payment showing as pending?", "How long to I have to wait for a transfer to reach my account?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "I see non-received cash in my app.", "The transfer I made isn't reflected in my balance", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "cash and check deposit has not gone thru", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "Why has my money been returned back to my card.", "Why was my payment declined? I keep trying my card but it's not working.", "why have I got a pending transfer? I'm confused!!", "I accidentally made a payment to a wrong account. What should I do?", "Will declined funds I tried to withdraw be returned to me?", "I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.", "I cannot find my credit card.", "How long should I have to wait before I see the transfer in my account?", "Can you tell my why my funds transfer did not work properly?", "My disposable virtual card is not working when I try to use it at a point of sale transaction. What do I do now?", "Why hasn't my card arrived yet?", "How do I dispute a debit that I didn't make?", "Please sort your top up! My top up has been pending for an hour already. Can you please make it go through as soon as possible. I really need the money.", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "Why hasn't my top-up gone through?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "My payment's stuck on pending.", "Why does my payment appear as pending?", "I topped up my account but the app failed to process it.", "What is the estimated wait time on a US transfer into my account?", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "Why is my cash withdrawal still showing as pending?", "I requested for a top-up but it has not reflected", "I would like to know why a withdraw I made for some cash shows up as pending.", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "Why has my transfer failed?", "Where's my top up code?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "How long does it take for money to reach my account?", "I made a card payment which is showing me pending.", "How come I can't get money at the ATM", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "I made a deposit in the ATM and it has not cleared", "There's been a transaction to the wrong account.", "where is my unknown payment from?", "Why is my cash withdrawal still pending?", "Why is there a direct debit payment on my app that is not from me?", "I am waiting for a payment to be processed", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "What's your refund policy if I bought an item from you?", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "My latest payment was declined, I was told everything was back to working order. What happened?", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "My beneficiary didn't receive my transfer", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "I wanted to know why my transaction didn't go through.", "Whats wrong with my currency exchange?", "I made a cash deposit and the balance wasn't updated.", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "What happened to the money that I deposited?", "Why is there a direct debit fee in the App when I didn't do it?", "Why won't my transfer to another account work?", "I don't think I made this transaction on my statement", "How long do i have to wait for a transfer to reach my account?", "What does it mean if my payment was reverted?", "Unable to use my American Express with Apple Pay to top up my account", "If I see a payment in the app that I don't recognize, what should I do?", "I had a cheque deposited, but I still haven't seen the cash.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "I got a message saying I made a withdrawal from the bank machine, but I did not.", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "The transfer was accepted but now it's stuck on pending. When will it go through?", "Is there a reason behind why my transfer did not work?", "I didn't withdraw the amount of cash that is showing up in the app.", "Payment I didn't do.", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "My withdrawal is pending, why?", "I used my card to top up but it's saying it is still pending. What does this mean?", "What does it mean if my cash withdrawal is pending?", "Could you please tell me why my card payment didn't work?", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "Is there any reason my cash withdrawal still shows as pending?", "Is there somewhere I can send a check to add to my account?", "I made a cash withdraw and it shows up as pending why is that?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "I topped up and now my money is not there anymore! What happened to it?", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "I have a payment listed in error.", "I really was trying to complete this exhange. I was trying to purchase some crypto but the app won't allow me to do it. Can you tell me what's going on here?", "My card hasn't shown up yet.", "What is the reason my cash withdrawal is still pending?", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?" ]

[ "I received a refund, however I cannot see it in my account", "When will my refund come through", "I was supposed to get a purchase refunded but I don't see the money in my account", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "I can't see all the refunds in my statement", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "i was supposed to get a refund but my balance hasn't changed, why not?", "when will I get my refund?", "I should have received a refund however it is not showing on my statement", "I am missing a refund.", "My refund is missing from my statement.", "I'm expecting a refund but it's no where to be seen", "I can't see my refund in my history.", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "Did I not get my refund? I don't see it.", "How do I find the refund on my statement?" ]

[ "Why would I have a pending payment?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "How long does it take for something to be delivered to the U.S?", "Can I wait for you to send me a new card when mine's about to expire?", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "What is my foreign exchange rate?", "Why was my Payment declined", "Why are my payments showing pending?", "How long does it take for a transfer?", "I transferred money from the US, How long does it take?", "How long will this take to get to me?", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "Why do I see a random withdrawal in my app?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "How long does it take for my top up to clear?", "I accidentally made a payment to a wrong account. What should I do?", "How will I know when I can use the auto top-up feature?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "If my card expires next month, will I need to order a new one?", "Why has my card payment been cancelled?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "how long does it take for a transfer to arrive", "For some reason, the money I added was returned.", "What reasons would cause my card payment to be cancelled?", "I found my card, am I able to put it back into the app?", "Why didn't I receive the right amount of cash?", "Hello, I have tried using crypto top up but it is not working. I had some money in my account but I'm not sure what happened", "Can I get a Visa or Mastercard?", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "What do I need to do to get my new card which I have requested 2 weeks ago?", "What is the reason my cash withdrawal is still pending?", "What does it mean by pending payment?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "what happened to the money after i put in the wrong info and it got declined", "Will I be charged any fee for receiving money?", "Where is my money transfer?", "I was wondering if international transfers take longer than normal because I made a transfer from France a couple of days ago and nothing has happened yet?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "Who can send me money?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "When do you charge fees on accounts? I just saw a charge on my statement.", "When will you be taking orders for disposable virtual cards?", "there is a transaction on my account that i didnt make", "What value can I get for my currency?", "Can you please tell me why my cash withdrawal is still pending?", "What do I do about my expired card?", "Can i cancel a charge?", "A payment on my statement is wrong.", "What happens after my card expires?", "My cash withdrawal says pending, why?", "How many days does it take for a transfer to go through?", "My cash withdrawal is showing as pending, why?", "What happens if the ATM gives me the wrong amount of money?", "What did you do with my money??? I just topped up, I saw the money was there, but now it's gone!! What did you do with it?", "need to know places i can withdraw money", "I sent some money to somebody a couple of hours ago, and they still have yet to receive it. They really need the money, how much longer are they going to have to wait?", "How do you fix my card payment?", "Why am I being charged for withdrawing cash but haven't in the past?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "Why hasn't my son received the transfer I sent to him earlier?", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "I made a mistake of transferring, can I cancel my previous transfer?", "Why is there a payment I didn't do?", "Is my transfer pending?", "Am I able to cancel a transfer I just made", "Can I use this to receive my salary?", "Why hasn't my payment shown up yet?", "I would like help to revert a transaction I did this morning", "Will I receive a new card when mine expires?", "Do you know if my top-up has been cancelled?", "How long does it take to prove my identity?", "How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?", "Why did the funds for one of my purchase come back to my account?", "If my card is going to expire this month, do I need to order a new one?", "There is an urgent transfer I need to make from China. How long will it take to get it processed?", "How do I get my paycheck through this?", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "What do I do if my card is expiring soon?", "what is my monthly spending limit because i was refused my money at an atm", "Why didn't my balance update after my cash or checque deposit?", "What is the source of my money?", "I believe my card payment were reverted", "I have a transfer from the US, How long is the wait?", "There is a cash withdrawal transaction that I am unsure of.", "How long will I have to wait for my new card?", "How long is US delivery?", "Can this be used to receive my salary?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "How do I dispute a direct debit that I didn't do?", "What does a pending cash withdrawal mean?", "How long do i have to wait for a transfer to reach my account?", "I made a payment and it appears it is showing twice", "Is there something wrong with my card payment? It's been pending a really, really long time.", "How do I withdraw money?", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "Do you know if I can use this for my salary?", "How long does it take for money to transfer?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "Why is the exchange rate different than expected on my transaction?", "my cash balance less than what I thought", "Where is my new card if I haven't received it yet?", "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?", "my cash withdrawal is pending, why?", "Can I get a new card?", "I am yet to receive the money in my account how long will this take?", "Help! There is a cash withdrawl on the account that I didn't make!", "Why hasn't my transaction completed?", "How do I dispute a debit that I didn't make?", "Can I get support?", "Is it possible to tell if my top up has reverted?", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "Why has my account balance not changed after depositing a cheque?", "When will my card come? I need it as soon as possible!", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "Why is my check still not showing up on my account? It's been a week already", "Will I get a curreng foreign exchange rate?", "How can I tell if my top-up has been cancelled?" ]

[ "Where can I see the refund in my account", "I should have received a refund however it is not showing on my statement", "I can't see my refund on my account", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "Why am I missing my refund", "i need a refund from you because the merchant is refusing, can you do that?", "I requested a refund but can't see it.", "I can't see my refund in my history.", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "I have a missing refund", "Please help me. I am still waiting on a refund.", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "I can't find my refund. Please help.", "How long does it take for a refund?", "I requested a refund from a store but it hasn't arrived." ]

[ "What does it mean when a cash withdrawal is pending?", "Can i cancel a charge?", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "A payment I didn't do shows in my app", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "How do I get my card back after the ATM swallowed it.", "What is the length of time for one of these items to come to the U.S?", "What happens after my card expires?", "I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "When the time is right will this automatically replenish my balance?", "This past holiday I made a withdraw at the ATM machine, and it seems I've been charged too much.", "Some cash I didn't get shows in my app", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "I believe my card payment has reverted", "My card has not been delivered yet and its been a week since I ordered it, please help", "Why did I not get my cash back after I withdrew?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "Why is your exchange rate for my card payment wrong", "In my app, a direct debit payment I didn't do shows in my app", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "what is the average wait for transfers", "Will there be any charges for money received?", "What should I do if my card payment was cancelled?", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "I tried to get cash out of the ATM but it is taking too long", "When will I get a new card when I order it, and how much will it cost.", "I just checked my account on the App and there is a payment on there that I did not make.", "I got double charged for a payment so how do I fix that?", "There is a pending payment on my account that is very strange. I don't remember making this and it won't go away. Can you help me figure this out?", "When will my top-up be completed?", "How do I dispute a debit that I didn't make?", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "How to receive transfers from my employer when I get paid in GBP?", "Where is my missing cheque I deposited?", "Why isn't my balance updating after depositing cheques and cash.", "When did you start charging to make a withdrawal? How much is it now? I always thought it was free.", "It seems that something went wrong with my exchange. I changed Russian Ruble into UK pounds but have been charged entirely too much!", "When can I expect a transfer from Europe to go through?", "What do I do if there is a direct debit on my account that shouldn't be there?", "Can I reactivate my lost card that I found this morning in my jacket pocket?", "i used a check check yesterday to balance my account and it isn't showing up?", "maximum how many days get the courier?", "I believe my card payment were reverted", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "When will money be available in my account?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "I have a payment in my statement that is off", "My card still hasn't arrived after two weeks, now what?", "What do i do if the exchange rate was wrong for the item i bought overseas?", "For some reason my card payment hasn't worked. what can I do to look into that?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "If my card payment is cancelled, what should I do?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "How can I speed up a transfer? Mine is pending.", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "Why has my top up been returned?", "Why is there a payment I didn't do in my app?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "Why would a merchant revert my payment?", "I'm getting concerned here. I sent a friend some money and she isn't seeing it. What's going on?", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I made a payment that is not yet complete.", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "I think my card payment has been reverted", "Is there any reason my cash withdrawal still shows as pending?", "How long is a delivery to the US?", "I was charged twice for a few things this week when I only bought one. What do I do?", "I topped up by card a while ago and it's still pending, surely it should be done by now?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "Why hasn't my cheque processed?", "If my card payment isn't working what do I do?", "When my card expires, will I get a new one mailed to me?", "What time will a transfer from the US take?", "I need to urgently transfer something from China. How long will it approximately take?", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "My cash withdrawal shows pending, why?", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "Why is my transaction taking so long to complete?", "Why did my payment not go through why did it cancel?", "Why wasn't my payment to beneficiary X approved?", "When I topped up, the app reverted my funds.", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "Is there a problem that makes my payments show pending?", "Why hasn't my transaction been completed?", "Is there a way I can get my ATM card back from the machine?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "why does it take so long to verify my id", "What should I do if I see a payment I didn't make?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Can I wait for you to send me a new card when mine's about to expire?", "I have a payment I didnt make on my account", "My withdrawal is pending, why?", "I am concerned that I am being doubled charged for several items purchased in the past week. Please review my statement and correct.", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "Where's the money that got charged to my card? It's not showing up in my account balance", "Is there an issue with my card payment as it has not gone through.", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Is there any way to cancel my transfer", "I have a payment that has not gone through yet", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "my card was not in the mail again can you advise?", "When can I expect my new card to get here?", "Will my card be here soon?", "Why is there now a charge for making cash withdrawals? I wanted some cash after I went to the grocery store, and there's a new fee!", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "How do I know when my card will arrive?", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "Can I use app to freeze account and dispute fraud?", "I recently got charged twice from a restaurant that I was at this week and I would like for one of those payments to be removed from my account.", "Why are my payments not working and show pending?", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?" ]

[ "When will I be able to see the refund", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "what is the status of my refund", "I requested a refund and it is missing.", "How come my refund hasn't appeared on my statement?", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Did my refund go through? It's not on my statement.", "Give me a refund now!! I am still waiting.", "I asked for a refund last week but nothing has happened yet, can you help me please?", "Why can't I see a recent refund in my statement?", "Still waiting on my refund...", "The refund has not appeared in my account", "My refund for a purchase hasn't cone through yet.", "I can't see a refund for a return I completed recently." ]

[ "My transfer is still pending, why?", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "Why am I unable to verify my id?", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "My cash withdrawal shows as pending still.", "I am still waiting on my bank transfer", "Is my card payment reverted?", "Why hasn't my friend's transaction arrive yet?", "I transferred the wrong amount and would like to cancel the transaction.", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "My statement shows different transaction times.", "Can you look into my top up please. I made it over three hours ago and yet it's still pending.", "My money transaction can't be seen by the person I sent it to", "I had a cheque deposited, but I still haven't seen the cash.", "The recipient can not locate funds.", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.", "I need to cancel a purchase that I made the other day.", "How long will it take for the money to reach my account?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "Please help me regarding a direct debit in the app that I don't recognize.", "My top up did not complete.", "Is there something wrong with my card payment? It's been pending a really, really long time.", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "I enetered the wrong information, I need my account unblocked How do I do that?", "Its been several days and my cash withdrawal is still pending. Why?", "A card payment on my account is shown as pending.", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "My account says there are pending funds right now from withdrawing from an ATM, but my card was declined and I never took out any money. When will that money be deposited back into my account?", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "My top-up was cancelled; will I receive a refund?", "Why did the transfer fail when I attempted to do it earlier?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "My transfer's stuck on pending.", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "I am having issues with identity verification", "what is this charge i didnt do it what can i do", "My card activation attempt failed.", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Is my cash withdrawal pending?", "I tried to top-up but it got denied.", "Shopping on line I was declined when trying to buy something.", "I am having a problem with verifying my identity.", "How long will it be before the person I sent money to is able to see it?", "The exchange rate on my payment doesn't look right", "My account transfer was blocked.", "I've made a transfer, how long until the money reaches my account?", "I believe that a card payment I made was cancelled.", "Why can't a beneficiary receive a money transfer from me?", "Transfer was declined, could not complete request.", "Why is my top up not completing?", "I tried to top-up, why didn't it work?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "Please help my find out why there is an odd direct debit in my records.", "I'm having problems with ID verification", "Why can't the person I sent the money transfer to see it?", "I am unable to get cash from the ATM", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "Why was I declined when I tried to get my money?", "Help me figure out why my transfer was declined", "I didn't make a payment that shows in my app.", "Help! The atm won't give me my card back.", "I need clarity on why my card is not working.", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "I need help with understanding why my card is not working.", "Why hasn't my friend received the money i sent them yet?", "When I tried to transfer funds to my friend today I was unable to do so, why?", "I'm not seeing my cash deposit showing up in my account.", "Why is my card payment still pending?", "I got the incorrect amount of money given to me from my account", "Why is my transfer still pending?", "Why has my deposit in the ATM not cleared yet?", "My latest transfer seems to be missing.", "I deposited money in the form of a cheque, but my balance has not increased.", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "My withdrawal is pending, why?", "Why does my account not accept cash deposits?", "I tried to make a transfer and it was declined. Why?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "My money hasn't been deposited yet. When will it be?", "Why is the purchase I made this morning still pending?", "How long to I have to wait for a transfer to reach my account?", "How can I receive money?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "Why will my transfer not go through?! Keep getting an error message.", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "I bought something in a foreign currency but the rate applied is wrong!", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "How come my card payment has been declined?", "I got some items this morning but the payment says pending", "Why is the cash not showing in my account for the check I deposited?", "Is there any way to know how the transaction got on my account?", "Why hasn't my top-up been completed?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "Help me. My transfer was declined. How could this happen?", "I bought a product a week ago, but may need to return it.", "Some cash is showing up in my app that I did not get.", "There's a cash withdrawal I didn't make", "Why did the funds not transfer to another recipient?", "I need to update my info.", "Why didn't my friend's transaction arrive yet?", "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "there is money in my account that i didnt put there", "Why did the bank reject my transfer?", "My transfer to beneficiary didn't go through", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "My app says I made a withdrawal, but I didn't." ]

[ "Why haven't I received a refund yet?", "Can I check my recent refund in my statement?", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "How do I find the refund on my statement?", "Card refund is not showing up in my statement.", "I was supposed to get a refund but it is not showing up on my card", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "There is a refund missing.", "My refund is not showing up in my account. Where is it?", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "When can I expect my refund?", "When will a refund post to my account?", "I requested a refund from a store but it hasn't arrived.", "Please help me. I am still waiting on a refund.", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "I should have a refund in my statement but I can't see it" ]

[ "I have a pending transfer", "I'm really upset because I made a typo during a transfer and now I've sent money to the wrong account. I can't fix this with the app. Please help me immediately!", "I am having trouble withdrawing cash.", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "Why have I not gotten my new card?", "How long does it take for a cash withdrawal to show?", "How long do transfers take, mine just says pending?", "A transaction on my card shows as pending.", "I need to see where my money came from.", "What is the reason my top-up is still pending?", "I'm looking for the cash deposit top up option but can't find it. Can you help me?", "The balance on my account wasn't updated after I made a depost.", "Can you tell me how to tell where my funds come from?", "How can I the person see my money transaction?", "What do I do if my payment was reverted?", "Good morning. I tried to make a purchase with my credit card last night and again this morning. Both times it was declined. Can you investigate?", "If I see a payment in the app that I don't recognize, what should I do?", "why has a transaction to a friend been delayed?", "Why haven't I gotten my new card?", "How long will my ATM withdrawal be pending?", "Help me. There is a Direct Debit that I didn't make.", "How can we correct a mistake on an ATM transaction? The app shows what I should have gotten.", "My card isn't here yet.", "I need a refund. This is not what i wanted.", "Why can't I see my funds after I topped up?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "Why hasn't my friend's transaction arrive yet?", "Why is my cash withdrawal still showing as pending?", "I have a card payment which shows as pending", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "I would like to return my purchases", "My funds are not transferring to my bank. Why is this not working?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "I need my funds verified.", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "What does it mean if my payment was reverted?", "My card payment has not been withdrawn from my account", "It is listed in my app that I made a payment which I did not actually make", "I'd like to know how transferring my money into my account works.", "I did not get all the cash at ATM.", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "I haven't received my virtual card yet, do yo know why?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "What is stopping my money from transferring?", "Why is my ATM withdrawal still pending?", "my card payment has been declined, do you know why?", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "Is there a cost to receive money?", "I would like help to revert a transaction I did this morning", "My app says I made a withdrawal, but I didn't.", "I think my card payment has been stopped", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "How soon will my balance be updated to reflect my transfer?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "There's a Direct Debit payment in my account that I didn't make", "I'm at the ATM right now and it only allowed me to withdraw 10 pounds instead of my requested 30. What's going on? How can I fix this?", "Where is the cash from my cheque I recently deposited?", "What does it mean if my top-up has not gone through?", "How long does it take for a transfer to be in my account?", "I didn't make this payment and it's on my app", "Can you look at my account ans see why my card was declined", "Tell my why my top-up is pending.", "I can't find how to top up my account with a check. Where is that?", "Why is there a cash withdrawal I didn't make?", "Why didn't I receive the right amount of cash at the ATM?", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I ordered a virtual card but it hasn't come through yet", "Is there a reason my top-up has not gone through?", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "Why is my card payment still pending?", "My card isn't letting me purchase something and I wanted to know why.", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.", "I'm waiting for a money transfer to show, still.", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "What do I do if I still have not received my new card?", "My payment has been declined several times. Can you help me?", "I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great.", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I am unhappy with an item I bought. How do I get a refund?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "What is the meaning of a pending payment?", "What do I need to see my source of money?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "There is a cash withdrawal on my statement that I did not make", "My top-up didn't go through; it still says pending. What's up with that?", "My account balance has not updated since I deposited a cheque recently.", "I am still waiting for a money transfer to process.", "How long will it take for my money to be deposited?", "Where can I see where my funds came from?", "I tried to transfer money and it did not work.", "I requested a virtual card but it is not showing up. Why?", "Is it possible that my card payment was reverted?", "Can I use my account although my identity verification has yet to pass?", "When can I expect my transfer to reach my account?", "There has been a payment in the App that has not be done by me.", "Why did my transfer not go through?", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "I need to know where my funds come from.", "I have a top-up that's still pending and wanted to know about it.", "i noticed that the funds were returned to my bank account. What happened?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "Why is a transaction showing as pending when I recieved cash from an ATM?", "Why would there be a payment on my account I don't recognize?", "I withdraw money abroad but I didn't get the right amount.", "If I ordered my new card last week, how much longer should I wait to receive it?", "My new card has not been delivered to my home yet. What is going on?", "Why hasn't my son received the transfer I sent to him earlier?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "Why is my withdrawl to cash still pending?", "What does it mean when a cash withdrawal is pending?" ]

[ "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "Why isn't my refund showing in my statement?", "When do I see my recent refund in my statement", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "what is the status of my refund", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "How do I find the refund on my statement?", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "When can I expect my refund?", "My refund is still pending", "I don't see a refund in my account.", "I am missing my refund.", "I should have received a refund however it is not showing on my statement", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "I've been waiting for a refund to show up and I don't see it on my statement yet." ]

[ "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "why would i be declined if i had money iin my account", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "Why do you keep declining my payment? I tried several times already with this card and it is just not working.", "Why do you keep declining my payment?I tried several times already with this card and it is just not working.", "What does it mean if my cash withdrawal is pending?", "Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?", "What does it mean if my payment is pending?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "There's a card payment I didn't make", "Why doesn't it work when I use American Express to try to add money to my account?", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "Why was my withdrawal declined", "Is there a problem with the payment that I see is still pending?", "What stopped my transfer, from being accepted?", "My money hasn't been transferred yet.", "Can you explain why my payment is still pending?", "Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.", "Can you please tell me why my transfer failed?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "You've incorrectly calculated the exchange rate for my cash withdrawal", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "Why does it say my transfer failed?", "how come my transfer didn't work", "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?", "Why is the exchange rate for my payment incorrect?", "I didn't get cash from an ATM, but the app says I did", "For some reason I am unable to preform a transfer to a beneficiary.", "I want to know why I have been unable to withdrawn funds.", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now.", "Why isn't my top up working using my saved American Express in ApplePay?", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "I dont know what happened, but my payment was cancelled", "I'm trying to take money from my account but its not letting me. Help!", "The app said I withdrew cash at an ATM and I didn't", "Why don't I have my transfer?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "Is my pending cash withdrawal processed?", "I added money but my top-up wasn't processed by the app.", "I think a card payment I made was cancelled.", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "I believe that a card payment I made was cancelled.", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "Did a WD earlier at an ATM. The amount showing in the App is more than I got though.", "Help! I made a transfer in error and need to cancel it before it's complete!", "I can't see my latest bank transfer", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "I received the wrong amount of cash.", "My card payment did not work.", "Why is my beneficiary being denies?", "I made a cash deposit and the balance wasn't updated.", "Some cash is showing up in my app that I did not get.", "The app says that I got cash in an ATM and I didn't", "I did a transfer earlier but see that it failed to go through.", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I didn't receive the correct exchange rate for an item that I bought.", "what do i do if my verification failed", "I have a direct debit I didn't make", "I topped-up my account, but I don't think it went through.", "I sent some money to somebody a couple of hours ago, and they still have yet to receive it. They really need the money, how much longer are they going to have to wait?", "I think a payment I made with a card was cancelled.", "My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Is my card payment reverted?", "I've already tried 5 times to complete a transfer that's just standard. What's the deal? Is your system down at this time?", "My balance is not what I thought it was following an ATM withdrawal", "I recently bought something abroad but the exchange rate is incorrect. Why?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "My card has been declined by two separate ATM, and I'm worried something is wrong with my account. Would you please see if my account is okay?", "Please explain to me the circumstances in which my card payment would be reverted?", "I need to find out why my pending payment hasn't gone through.", "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "Why is the purchase I made this morning still pending?", "My cash withdrawal is showing as pending, why?", "The money that I have transferred hasn't arrived yet.", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "is the a reason why my transfer has failed?", "Why is it saying I have a pending payment?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "Can you look at my account ans see why my card was declined", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "How is this transfer supposed to work? It's not working for me.", "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "how long until a cash withdrawal will show on my account", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?", "Why has my beneficiary been denied?", "I didn't receive the amount of cash I requested for the ATM.", "My funds are not transferring to my bank. Why is this not working?", "Why hasn't the transaction I did arrive yet?", "What should I do? I topped off but the app reversed it.", "Do you know why my card payment is declined?", "Can you explain to me why a cash withdrawal shows up as pending?" ]

[ "How long will it take to get my refund", "I am waiting on this refund, hurry up.", "I returned something to a store but can't see my refund.", "Why haven't I received a refund yet?", "I still haven't seen a refund on my account", "How come my refund hasn't appeared on my statement?", "My refund has not yet been credited on my statement", "My refund for a purchase hasn't cone through yet.", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "Where is the refund on my statement?", "Why isn't my refund shown on my statement?", "Why hasn't my refund appeared on my statement?", "Why hasn't my refund been appiled to my account?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?" ]

[ "There is a payment showing as pending and hasn't posted for a few days. When will it post?", "I don't recognize this debit transaction in my billing statement?", "I made a deposit in the ATM and it has not cleared", "My transfer to another account was not allowed. Why is that?", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "Why did my transfer to a beneficiary fail?", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "I wanted to top up my account and it doesn't look like it worked", "I did a payment but the app reverted it", "What went wrong with my transfer?", "My balance was not updated after transferring money.", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "What do I do if my top-up has not gone through?", "My identity can't be verified for some reason", "how come my withdrawal rate is wrong for my cash withdrawal", "Why would a transfer to a beneficiary not go through?", "For what reason did my top-up fail?", "The card payment I attempted to make failed.", "I see a direct debit charge that I did not approve", "I tried topping up my account but it failed, can you help me?", "why hasnt my card come in yet?", "Why would my card payment get reverted?", "There's a Direct Debit payment in my account that I didn't make", "I cant transfer money into my account", "I tried to do a transfer but it didn't go through.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "How come when I tried to pay contactless at the bus it didnt work?", "Payment I did not make.", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "Why am I seeing a direct debit thats not mine?", "Why doesn't the card payment work", "I made a payment that's pending. Will it go through?", "How come I can't take money out of the ATM?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "There is a direct debit payment on my account that I didn't authorize.", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "why do I have an unknown payment?", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "Please help my find out why there is an odd direct debit in my records.", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "what happened to the money after i put in the wrong info and it got declined", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "I can't figure out why a transfer is still pending?", "My money hasn't been transferred yet.", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Why are my transfers and purchases keep getting declined?", "Tell me why my transfer is pending.", "For what reason was my transfer declined?", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "Why has my top-up failed?", "My transfer was not approved", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I tried to access money earlier but the machine seems not to be working. After looking, the transaction actually shows to still being process. Can you find out what is going on here? I don't want to be charged for some money I never got.", "I see a direct debit that I didn't authorize", "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "My transfer to my account is missing.", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "My payment is in the app but hasn't gone through yet", "How do I get my money back for something I bought?", "My payment still hasn't processed!", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "What's going on? My card wont accept any transactions.", "I tried to top up my account and it didn't work", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "The new card that was just sent to me was declined multiple times yesterday when I tried to use it at a restaurant to pay for my dinner. I am really disappointed and embarrassed that my card was denied when I tried to use it to pay for my friend's birthday dinner.", "What caused my transfer to fail?", "i withdrew cash and dont see it reflected on the balance", "Why won't you take my transfer, I keep getting an error message.", "What's going on with my card? I've tried multiple times and it never goes through.", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "did not receive correct cash upon withdrawal", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "Why would my card payment be reverted?", "has my card payment been reverted?", "I got charged in double and want a refund", "I was checking my statement and my top-up has been reverted", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "What is this $1 charge on my statement?", "I was so embarrassed. Why didn't my payment clear?", "I'm not sure why the card payment didn't work.", "I added money through a bank transfer and it is not showing in my balance.", "What happens when I money transaction doesn't show up on the receiving side?", "Why am I not able to verify my id?", "Why can't I withdraw cash from this ATM?", "How come my card payment is still pending?", "What should I do about a direct debit that I did not set up?", "My transfer to beneficiary didn't go through", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "I didn't get the correct amount of money from the ATM machine", "Tell me why my card payment would be reverted.", "Why would my beneficiary not be allowed?", "There is a fraudulent charge on my statement.", "Why didn't the ATM give me all my money", "There is a pending payment on my account, what does this mean?", "I tried to transfer money but it didn't go through", "I withdrew money but the full amount wasn't dispensed.", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "My transfer didn't work", "I added funds to my account but the app didn't process it.", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "I just transferred some money into my account and do not see it updated yet, can you assist?", "Why hasn't the app verified my identity?", "Why is this beneficiary being rejected?", "Why am I being charged for withdrawing cash but haven't in the past?", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "I tried to make a transfer and it didn't work.", "My money didnt go through after I transferred.", "Why is my money not in my account. I have already sent it out.", "Why can't I use my card?" ]

[ "I have received my statement but I do not see my refund, why is that?", "I don't see a refund in my account.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "I returned an item but don't see it on my account?", "Why hasn't my refund been appiled to my account?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "Why isn't my refund on my statement?", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "My refund doesn't seem to be showing on my statement.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "When do I see my recent refund in my statement", "When can I expect my refund?", "I requested a refund and it is missing.", "My statement does not reflect that a refund has been issued", "what is the status of my refund", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account." ]

[ "There are funds showing in my app that I did not receive.", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "How do I reverse a transaction on my account?", "I just looked at my app and it seems I was charged extra, why is that?", "Can I choose when my card is delivered?", "I just checked and my payment was cancelled, why?", "I initiated a Bank transfer form Europe, how long will this take?", "Can you explain why my payment is still pending?", "My payment was put back, I think.", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "How long am I to wait before the transfer gets to my account?", "Can you check the exchange rate on a cash transaction I did overseas", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "Why isn't my balance updating after depositing cheques and cash.", "My top-up showed as complete, but it's no longer there! What's going on here?", "Did a WD earlier at an ATM. The amount showing in the App is more than I got though.", "Why hasn't the money I transferred into my account shown up yet?", "How long will a cash withdrawal be pending?", "Please help me regarding a direct debit in the app that I don't recognize.", "I want to revert a transaction I did this morning", "Can I see the source of my available money?", "Where am I able to use the card?", "where can I get the info for my funds", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "A false direct debit payment is showing in my app", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "I bought some things in the morning but the payment shows as pending", "Where in the app do I go to make my new card show up?", "Why did the disposable virtual card which I used to pay a gym subscription get denied?", "My recent transfer didn't go through - why not?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "How long do cheques take to post to your account?", "What does it mean when a payment is pending?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "Do ATM cash withdrawals carry a charge now? They've been free in the past, but all of a sudden I have to pay to make ATM withdrawals?", "I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What is this and can it be removed?", "How long will the $1 charge show as pending?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "I made a mistake and did a transaction to a wrong account, can I cancel?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "How long until the card arrives?", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "What happens if my card payment is cancelled?", "What options do I have in regards to payment?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "Can I get my paycheck through here?", "I want to know why my top-up was reverted", "How long do I wait for my PIN", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "I want to take back my transaction", "Where do I go to see the source of my available money?", "When did you send me my new card?", "The app says I made a cash withdrawal that I didn't make", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "What is the reason that my card payment was cancelled?", "Why has my account balance not changed after depositing a cheque?", "Is there any way to see my card in the app?", "My statement is showing an extra £1 charge and I am unsure why. Is there an explanation for this?", "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.", "How do I know if I will get my card, or if it is lost?", "It has been a couple of hours but I do not see my balance updated, can you help?", "How can I tell if there will be a fee added to my payment or not?", "I have a cash withdrawal that says it's pending, why?", "My app shows a money withdrawal that I did not do.", "I've deposited a check in my account but the cash isn't showing as available.", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "Why does my payment appear as pending?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "Who accepts my card?", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "Can I cancel a transfer", "How come my money hasn't shown up yet?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Why is a money transfer not showing?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "How long will it take for my money to be deposited?", "Why did my payment not go through why did it cancel?", "What are the steps to get my card back that was kept by the ATM?", "How long does it typically take for a pending ATM withdrawal to clear?", "I put some money in my account the other day but now its gone? Why is this?", "How can I check for an unsupported merchant for my transfer request?", "I didn't receive the right amount of cash back", "I would like to know why my payment is still pending, can you help?", "Why has my top up been returned?", "How do I receive a card?", "Can I get money in my home currency at some ATM? I'm on holiday and am a bit concerned because I don't have any cash with me, it is possible to withdraw here already without any additional cost?", "May I use my account now, even though the identity verification has not gone through yet?", "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?", "Is there an issue with my card payment as it has not gone through.", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "My card payment reverted back, I think.", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "I've deposited a check but the cash isn't showing that it's there yet.", "What do I do when a charge has been made that I did not make?", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "Hey, I have my card, how do I get it to show in the app?", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "How long before a bank transfer shows up in the account?", "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright.", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "How long will my ATM withdrawal be pending?", "How long does it take for a payment to change from pending?", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I made a mistake when I did a transfer so now what can I do to fix that?", "What does it mean when a cash withdrawal is pending?", "I bought some things this morning but the payment shows that it is pending", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "My cash withdrawal is showing as pending, why?", "What should I do if I see an unauthorized withdrawal on my statement?", "Can I use app to freeze my card and dispute fraud?", "Why is my last transfer pending?", "How can I see my source of funds?", "Can you please check the exchange rate when I was getting cash?", "My app shows some cash I didn't get.", "Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.", "I saw a payment i did not do" ]

[ "My refund isn't showing up", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "My statement does not reflect that a refund has been issued", "When do I see my recent refund in my statement", "My refund doesn't seem to be showing on my statement.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I've been waiting for a refund where is it?", "I asked for a refund last week but nothing has happened yet, can you help me please?", "I can't see all the refunds in my statement", "I requested a refund and it is missing.", "Did I not get my refund? I don't see it.", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "When will my returned transaction show up on my account?", "I am missing a refund.", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?" ]

[ "I did not receive my purchase, how do I cancel it?", "Why is the transfer still pending? Can I do something?", "why didnt my account allow a transfer", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "Can you tell me why I can't make any transactions?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Google Pay isn't working. What is wrong?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "There is an unauthorized payment in my statement.", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Can you tell me why my credit card was declined while trying to top-up?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I had a cheque deposited, but I still haven't seen the cash.", "A wrong amount of cash we sent to me.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Why was my Payment declined", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "I deposited money but my balance hasn't been updated yet.", "I was not distributed all of cash that I requested", "How do I report a cash withdrawal that wasn't me?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "There is a payment in the app I did not make", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "What's going on? My card wont accept any transactions.", "My money transfer hasn't appeared yet.", "What does it mean if my cash withdrawal is pending?", "There's a cash withdrawal I didn't make", "Why is the payment showing as pending from things I bought this morning?", "How long will it take for my top up to work? It's still pending", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "I made a payment but it's still pending", "Why can't I top up by cheque?", "My top up is not showing up in my wallet!", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "What do I do if there is an electronic debit that is not correct?", "Is there a reason my top up hasn't gone through", "There is a payment that is not mine in the app. Please advise/", "I am not seeing recent cash withdrawal on my account.", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "I did not receive my full withdrawal amount", "Why is top up not working if I use my American express with my apple pay?", "I've already topped up, but I cannot see the funds being available. What happened?", "My transfer didn't work how come?", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "The app is saying I made a withdrawl but I didn't.", "I was checking my statement and my top-up has been reverted", "There is a record of payment I never submitted on the app.", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I've changed my mind on an item. How do I get a refund?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "Is there a way you can have money from a purchase I made refunded to my account.", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Why isn't my id verifying?", "Did a card payment that I made get cancelled?", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "I have a payment I didn't do", "Says my transfer can't be completed?", "I would like to know why my payment is still pending, can you help?", "My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "Why hasn't my card been delivered?", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "How long do I need to wait to see an update after I make a bank transfer?", "Why don't I see my top up in my wallet?", "Why do I have a strange payment on my statement?", "i have tried everything to complete a transfer but can't, what should i do next", "How do I return something for a full refund?", "There is a strange payment on my statement. What should I do?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "I haven't received the cash from the check I deposited.", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "This isn't fair! I thought transfers could be made for free. I just made a purchase online from abroad and now see some strange fee that I've never seen before.", "There is a fee I don't recognize on my statement.", "Do you know why my card payment did not work?", "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "My card appears to have never arrived?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "how do i dispute a payment I didnt make", "It seems like my card payment didn't work.", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "I checked the app and there is a payment that I don't recognize.", "Why hasn't the transaction I did to my friend arrive yet?", "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "Why hasn't the money transfer arrived yet?", "Could not complete transfer, states 'declined'", "Why are my transfers and purchases keep getting declined?", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "My money hasn't been deposited yet. When will it be?", "I made a cash deposit, but it hasn't shown up in my balance yet.", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "When I deposit cheques and cash, my balance does not update.", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "I just noticed my transfer was declined and I don't know why. Can you help me?", "I put money into my account for the minimum balance but the application didn't accept.", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "I didn't get the money I transferred", "Why am I being charged for withdrawing cash but haven't in the past?", "Could you please tell me why my card payment didn't work?", "I can't see my latest bank transfer", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I haven't received my transfer funds yet, where are they?", "My cash deposit hasn't posted to my account.", "I tried to transfer money but it didn't go through" ]

[ "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "How come my refund hasn't appeared on my statement?", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "No refund showing in my statement.", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "How will I know when I get my refund?", "I was supposed to get a purchase refunded but I don't see the money in my account", "why cant you just refund me instead of a merchant", "Why can't I see my refund in my statement?", "When do I see my recent refund in my statement", "I am waiting on this refund, hurry up.", "Transaction refund missing from my statement.", "I can't see a refund for a return I completed recently.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "When will a refund post to my account?" ]

[ "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I need a refund. This is not what i wanted.", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "Why is my app showing me taking money that I did not take out?", "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?", "My money is nowhere to be found? I talked up earlier and seen it. Now it has vanished. What is going on?", "Why hasn't my transfer gone through yet?", "I sent money to a person and they haven't received the payment yet.", "My card couldn't complete a transfer, why?", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "When will my card be delivered?", "I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?", "My card is about to expire. How much does it cost to order a new one and how fast will I get it?", "Do you know if there is a tracking number for the new card you sent me?", "Can you tell me why my credit card was declined while trying to top-up?", "Can you please tell me why my cash withdrawal is still pending?", "A WD was just made on my account, but it was not me and I still have my card. What to do?", "How long does it take to recieve my new card?", "Why won't my transfer go through?", "My card isn't working anymore.", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "There's a cash withdrawal that didn't make that is showing up.", "I'm not able to activate my card how do I fix this problem?", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "What does it mean if my payment has been reverted?", "What do I do if I think my card was improperly used?", "What happens when a beneficiary can't receive my transfer?", "why isnt my cash withdrawal showing", "lost card found, want to put it back in app", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "My card isn't letting me purchase something and I wanted to know why.", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "My card isn't here yet.", "Why is a transaction showing as pending when I recieved cash from an ATM?", "Why isn't my deposit in my account?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "Can I use app to freeze my card and dispute fraud?", "Why hasn't my transfer from Europe gone through?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "How do I know when my card will arrive?", "How do I retrieve my card from the machine?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "I am yet to receive the money in my account how long will this take?", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "My payment didn't work and the money is in back in my account.", "What is the reason that my card payment was cancelled?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "Why hasn't my balance been updated from the check deposit I made?", "Why is the check I deposited this morning not showing up?", "My card was not accepted.", "why hasn't a transaction to a friend cleared yet?", "My card has not come in the mail yet.", "My card was confiscated by an ATM. How do I get my card back?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "I am not seeing recent cash withdrawal on my account.", "Why did my transfer not go through?", "I requested a virtual card but it is not showing up. Why?", "My card is no longer lost. How do I enter it back into the app?", "Why hasn't my money transfer showed up yet?", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "I've made a bank transfer but the money doesn't seem to be in my account.", "I want a refund on the things i bought", "It appears my card expires next month, can I order a new one?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "I completed a transfer that isn't showing up on my account.", "I noticed that there's a payment on my card that's pending.", "I have a disposable card but it does not work?", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "How is my ATM deposit not available yet?", "How do I add the card I just received to show up in the app?", "This isn't fair! I thought transfers could be made for free. I just made a purchase online from abroad and now see some strange fee that I've never seen before.", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "I can't seem to use my card. Can you help?", "I can't get my card to work.", "I haven't received my card yet, how long does it normally take?", "Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...", "Why was my card payment reverted?", "How do I check to see why my card payment was declined?", "Is there a reason why my account isn't updating because I used a check to balance my account?", "Why is there a direct debit payment on my app that is not from me?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I lost my wallet and I think someone is withdrawing cash with my card. Please help. It is urgent.", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "I sent a check into the system but still haven't received the cash yet", "Can you please identify the problem with my bank card?", "My card was working but now it doesn't.", "There is a missing transfer on my account", "When can I expect my card to arrive?", "my card payment has been declined, do you know why?", "Why doesn't the person I sent money to see that transfer yet?", "In the app, how can I make it show the new card that arrived?", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "I'm not sure why my card didn't work", "There are a couple payments with my card shown that I'm not responsible for. What is going on? Maybe someone has access to my account.", "Says my transfer can't be completed?", "It has been a couple of hours but I do not see my balance updated, can you help?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "My card doesn't accept any transaction at all. What's wrong??", "How do I receive a card?", "My card's frozen, what can I do?", "A seller is stating that they haven't received money yet when the money has already deducted from my account.", "Is there a way to know when my card will arrive?", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "I ordered a virtual card but it hasn't come through yet", "i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.", "Why hasn't my friend's transaction arrive yet?", "Why didn't I get the amount I requested at the ATM?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "I was expecting my new card and am wondering why I haven't received it yet?", "I tried topping up using my card, but the money is gone?", "When will the card arrive?", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!", "My wallet got stolen a couple hours ago and now I've seen there already is a withdrawal. Help this is absolutely urgent I don't want to loose more money", "I would appreciate it if I could get an item refunded", "I am having problems with my physical card." ]

[ "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "Why did I not get my refund yet?", "How will I know when I get my refund?", "My refund doesn't seem to be showing on my statement.", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "Can you tell me why a refund I'm owed is not showing on my statement?", "I can't see a refund for a return I completed recently.", "How come my refund hasn't appeared on my statement?", "When will my refund come through", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "Why hasn't my return cleared my account?", "The refund isn't showing up on my account.", "Can I check my recent refund in my statement?", "how does my statement get updated so i know when a refund will reflect on my balance", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?" ]

[ "Why did the funds for one of my purchase come back to my account?", "my exchange rate looks wrong for my last payment", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "The exchange rate for my withdrawal isn't correct and doesn't match the actual exchange rate.", "Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going on here? Am I still being charged for the withdrawal even though I didn't end up getting any money?", "Why wasn't my payment accepted by the app", "The correct exchange rate wasn't given to me for an item I purchased.", "I did a transfer earlier but see that it failed to go through.", "Is my card lost? I am still waiting for it to be delivered.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "My card payment was reverted, why?", "What should I do if my card payment was cancelled?", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "I tried topping up my account but it failed, can you help me?", "Was my card payment reverted?", "Is there a reason my top-up has not gone through?", "What am i missing to verify my id?", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "Why is my withdrawal from the ATM still showing as pending?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "My cash withdrawal isnt showing on my account", "Why is the payment I made still pending?", "There is a payment in the app that I did not approve", "I just noticed my transfer was declined and I don't know why. Can you help me?", "I got my American Express in Apple Pay, why is top up not working in my country?", "on my statement there is a payment that I don't recognise", "I still haven't gotten my new card. When will it get here?", "There must be an issue, why has my card been cancelled?", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "I deposited a cheque but I don't see the funds in my account.", "I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.", "There is a withdrawal on my account I didn't make.", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "There is a payment showing as pending and hasn't posted for a few days. When will it post?", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "My account isn't showing a transfer I made.", "My transfer didn't complete. Why can't I access funds?", "The transfer to my beneficiary has not gone through", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "I transferred some money and it didint arrive", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "Why was my card payment reverted?", "Can you tell me why I haven't received my new card?", "What does it mean when it says I have a payment pending?", "I got my American Express in Apple Pay, why is top up not working?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "I didn't make these transactions. Is someone else using my card?", "I froze my account, but how do I order a replacement card?", "I put in a payment a while ago and it has still not cleared and is showing up as \"pending\", how long does it take to clear?", "I've already topped up, but I cannot see the funds being available. What happened?", "Could I reactivate my card please, I couldn't find it but it turns out it was in my jacket pocket.", "why was my payment reverted on the app", "I forgot my pin and am blocked now. Can I reset it somewhere?", "I entered the wrong pin too many times and now I am blocked. Help me unblock!", "If my card payment isn't working what do I do?", "My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?", "I did a transfer to my account but it doesn't show up", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "I am seeing in the App a payment that its not mine", "What do I do if there is an electronic debit that is not correct?", "I forgot what my pin number is and now am blocked can you help me get in?", "How much is it to buy another card? I was hoping to buy another one.", "I topped up last night but don't have any funds, why not?", "My statement shows charges for things I never purchased. Were my account details stolen?", "I was checking my statement and my top-up has been reverted", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "There has been a payment in the App that has not be done by me.", "I am seeing in the App a diret debit that its not mine", "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "Help me! When I was abroad, the exchange rate was wrong.", "I'm trying to take money from my account but its not letting me. Help!", "I got a declining message during a transfer? please tell me why", "I deposited a cheque and its been days and I still haven't received the cash!!", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "There is a cash withdrawal on my statement that I did not make", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "I have a direct debit I didn't make", "I noticed my card payment was cancelled, can you tell me why?", "Help Me! I lost my card. What should I do?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "I found my card, am I able to put it back into the app?", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "What is stopping my money from transferring?", "I made a transfer and it doesnt' show up in my account.", "My funding to my card didn't go through.", "Where is the money I pushed it's on my mobile app as being withdrawn.", "My bank statement doesn't show the cash deposit I made recently.", "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??", "I tried withdrawing money in another country and the exchange rate was wrong.", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Is it possible that my card payment was reverted?", "I transferred money and it didn't get there.", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "Some cash was withdrawn in the app, but I did not do it.", "I transferred some money but I think it has gotten lost somewhere.", "I haven't been able to complete any transactions on my card today. Do you know what's wrong?", "I tried to withdraw cash at an ATM in the city center but my card was declined. The transaction is still showing up as pending - please cancel it!", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?", "My app says that I received cash from an ATM and I didn't.", "i tried to make a transfer to a beneficiary and it didn't go through", "What does it mean if my cash withdrawal is pending?", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "I logged in wrong and am blocked, how do I log in?", "I ordered a card but it has not arrived. Help please!", "What is this withdrawal as I do not remember making it.", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "After my checque or cash deposit, my balance didn't update.", "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "Help! I lost my card!", "what is this charge i didnt do it what can i do", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "What do I need to do to correct this failed transfer?" ]

[ "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I received a refund, however I cannot see it in my account", "I asked for a refund last week but nothing has happened yet, can you help me please?", "I've been waiting for a refund where is it?", "The refund on my account hasn't shown up", "Why is my refund missing in my statement?", "I requested a refund from a merchant days ago but I do not see it in my account.", "Can you tell me why my refund is not showing in my statement?", "when should I receive my refund", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "I can't see all the refunds in my statement", "I am missing a refund amount on my account.", "I was supposed to get a refund but I do not see it.", "There is a refund missing.", "I still don't have a refund." ]

[ "Why am I unable to verify my id?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "why isn't my top-up going through?", "My card payment has been pending for a long time now. Why is it taking so long to take. It should have already made it through.", "I messed up a transfer and need to reverse it.", "I want to reverse my transaction from earlier", "Why is it saying my card payment is declined when I made it?", "Is there a reason my cash withdrawal was declined?", "Why can't I verify my identity?", "I want to transfer money into my account", "Why is my beneficiary not working?", "A 500 pound cash withdrawal was just made from my account, but I didn't make it. I am pretty sure my card has been compromised - can you help me?", "I did not get the right amount of cash from the ATM.", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "What's taking so long for this payment to go through?", "I enetered the wrong information, I need my account unblocked How do I do that?", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "There is a payment in the app I did not make", "I'm having problems with ID verification", "I just checked and my payment was cancelled, why?", "The app is having trouble verifying my identity.", "I had a card payment that was declined. Why?", "I a having trouble proving my identity", "Is there a way to recover my password?", "I did not make this payment that I see in the App.", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "I attempted to get cash but was declined.", "dont understand why transfer failed", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "It is listed in my app that I made a payment which I did not actually make", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "My account says I have a pending transfer.", "I haven't received my card.", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "My account seems a bit off and getting weird charges.", "My top up says it is still pending", "The amount of exchange was not correct for the item i bought.", "I have a duplicate payment on my account", "What do I do if there is a direct debit on my account that shouldn't be there?", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "I don't recognize this withdrawal on my statement", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "Will you please help me get my card back?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "When I deposit cheques and cash, my balance does not update.", "The exchange rate given to me wasn't correct, after i purchased an item", "I got some cash in the ATM but its still pending", "I tired to move my money, but my transfer was declined.", "How do I fix a transaction to the wrong account?", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?", "Where is my missing cheque I deposited?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Explain why my card payment wouldn't go through.", "I can't withdraw money", "I'm having trouble proving my identity", "Help me cancel a transaction.", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "I tried to top up, but it didn't finish.", "Why can't I get cash?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "why wouldnt the atm give me money", "I dont see my reciept", "Why is my card payment still pending?", "Why does my account not accept cash deposits?", "My top-up appears to be pending.", "Why has my deposit in the ATM not cleared yet?", "My card has not been delivered yet and its been a week since I ordered it, please help", "i have been trying to add money with apple pay but it wont work, why?", "My withdrawal is pending, why?", "My wallet doesn't show my recent top up.", "In reviewing my statement, I show I have two charges for the same purchase at the same time, which I have not made in duplicate? How do I get this solved?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "There is a direct debit transaction that I did not authorize", "My account balance has not gone up even though I just transferred money into it", "How come I can't seem to verify my id?", "My top up hasn't gone through", "My transaction is showing several times.", "I wanted to know why there is a transfer of mine pending.", "I tried to make a payment with my card and it was declined. Why is it pending?", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "How long will it take the money to appear in my account?", "How long is it going to take for my funds to show in my account?", "Why doesn't the person I sent money to see that transfer yet?", "Its been several days and my cash withdrawal is still pending. Why?", "There was a canceled payment for my card.", "I have been waiting for my top-up to complete and it still hasn't gone through.", "i know i entered the right info, but my top up isn't in my balance", "My card payment was reverted", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "how long until a cash withdrawal will show on my account", "I need assistance with transferring funds to another account.", "I need to validate the source of my funds.", "I'm not quite understanding why my cash withdrawal is showing as pending.", "I am having some difficulty verifying my id.", "I bought some stuff this morning but the payment shows as pending", "What is the fee on my statement for?", "I have yet to receive the cash I added to my account this morning.", "I accidentally made a payment to a wrong account. What should I do?", "My account transfer was blocked.", "I am still waiting on my bank transfer", "How do I check to see why my card payment was declined?", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Something is wrong with my password.", "My topup got reverted. Please let me know if there is any issue in system.", "What's going on with my card? I've tried multiple times and it never goes through.", "Transfer was declined, could not complete request.", "It's not letting me transfer money to my beneficiery.", "Is my cash withdrawal pending?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "I just noticed my transfer was declined and I don't know why. Can you help me?", "Why did my transfer not work, it says it was declined?", "A shop I go to didn't let me pay.", "Why can I not transfer money into my account?" ]

[ "They said I would get a refund but I don't see it on my statement.", "Why can't I see my refund in my statement?", "My refund has not shown up on my statement.", "Why isn't a recent refund on my statement?", "Why haven't I received a refund yet?", "I don't see a refund in my account.", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "My refund is not here yet", "I requested a refund from a merchant days ago but I do not see it in my account.", "Why can't I see a recent refund in my statement?", "I've been waiting for a refund where is it?", "Transaction refund missing from my statement.", "My refund is not showing.", "Hurry and refund me, I am waiting", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Can you tell me why a refund I'm owed is not showing on my statement?" ]

[ "I logged in wrong and am blocked, how do I log in?", "cash and check deposit has not gone thru", "I noticed that the exchange rate applied to a recent purchase I made abroad was incorrect.", "Why has my top up been cancelled", "My cash withdrawal shows pending, why?", "Why did you revert my top up?", "What do I owe for a new card?", "why do I have an unknown payment?", "Why did my top up not work?", "The ATM is messed up. It gave me less than I wanted.", "When will I recieve my new card?", "I can't figure out why a transfer is still pending?", "I'm not certain my top-up went through yet.", "I just deposited cash to my account and can't find it!", "I found my card that I thought I had lost, I need to reactive it, please help.", "Balance hasn't been updated following a cheque or cash deposit", "there is a transaction on my account that i didnt make", "Why has my top-up not worked?", "My card was rejected at the store for some reason, can you look into this for me?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "How do I go about cancelling a transaction?", "Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.", "What is the reason that my top-up is still pending?", "I found my card, I would like to reactivate it.", "why isn't my top-up going through?", "I see a direct debit payment on my app that I did not do", "There's a problem - I bought something about a week or two ago but just today the payment somehow came back into my account! I already received the item though, what's going on here?", "The app is saying I made a withdrawl but I didn't.", "Who can I speak with regarding a lost card?", "I bought some things in the morning but the payment shows as pending", "I sent money to someone but they haven't gotten it, what's going on?", "My card is not working at stores.", "why was a transfer declined", "Can you tell me what the problem with my card is? It was declined at a restaurant today.", "I'm not quite understanding why my cash withdrawal is showing as pending.", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "I should not have been charged a fee for my transfer.", "My payment is taking a long time to go through.", "I did not get the right amount of cash from the ATM.", "how come my transfer didn't work", "My passcode doesn't seem to be working", "I need to cancel a transfer I made.", "Why was my request for cash declined?", "I have a pending payment from stuff I bought this morning.", "My cash transaction isn't showing on my receipt", "Why hasn't my transfer gone through yet?", "I transferred some money but the recipient is having trouble withdrawing.", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "phone is gone, what should i do", "What does it mean if my top-up has not gone through?", "I want to order another crad", "The atm didn't give me all my cash", "I can't see the transfer that I put in.", "What is the status of my card's delivery?", "I requested money from the ATM and it didn't give me as much as I requested.", "I see some transactions that I don't recognize. I think someone stole my details.", "I think I forgot my passcode", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I sent a payment to the wrong account number - can that transaction be reversed? I am worried about accidentally giving my money away.", "How long will my top-up stay pending?", "My card is missing! Help!", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "how come i was declined", "Why is my transfer appearing as \"pending\"?", "Why is a money transfer not showing?", "Contactless isn't working for me", "My card isn't working", "There must be an issue, why has my card been cancelled?", "What is wrong with my top-up?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "My card doesn't seem to work.", "My cash withdrawl was declined why?", "My new card hasn't came in.", "What is the reason my top-up is still pending?", "Please tell me where I can update my details since I moved.", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "I no longer want this can i cancel my purchase?", "I'm in Spain and my stuff has been stolen. My card was with it and I need a new one shipped and the old one frozen.", "Can I be given a new passcode?", "I cannot seem to buy something online with my card? the payment comes back, what's going on?", "Where is my PIN?", "I need help fixing my contactless. It's not working anywhere I go today.", "I did not get all the cash at ATM.", "Transfer was declined, could not complete request.", "What does it mean when it says I have a payment pending?", "Where can I get a new passcode?", "I just moved. How do I give you my new address?", "I made a transaction and it is taking a very long time to go through.", "Hello. How do i go about getting a refund of an item i bought ? I want to cancel the payment since i have not received the item yet.", "There's a payment in the app that I didn't authorize.", "I haven't received the money from the check I deposited.", "I did a topup successfully but its not showing in balance. I think there is some problem in system.", "I think I was charged twice, please help!", "Why hasn't my son received the transfer I sent to him earlier?", "My card payment had the wrong exchange rate", "The app is showing a direct debit transaction that I did not perform", "I bought something overseas and the wrong exchange rate is on my statement.", "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked.", "Bank transfer to account did not show up, please help?", "I have paid money into my account but it doesn't show.", "My payment is in the app but hasn't gone through yet", "I was wrongfully charged one pound.", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "I tried to make a transfer and it failed.", "I tried to get gas but my money was gone!", "What do I do when a charge has been made that I did not make?", "Can I dispute a debit payment that I am seeing that I didn't make from a couple of months ago?", "When I topped up the app has seemed to reverted it.", "Why am I being declined?", "Why have I received a rebate for my payment after a week?", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "I was overcharged a pound.", "Can I cancel my transaction?", "My money transaction hasn't arrived.", "Why was I not able to complete a transfer?", "I had a wrong fee charged at this ATM.", "Why has my transfer not arrived yet?", "I made a transaction this morning but I need to revert it now.", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?" ]

[ "When will I be able to see the refund", "I was told I would be getting a refund but I have yet to see it", "No refund showing in my statement.", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I am still waiting for a refund", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I am missing my refund.", "Can I check my recent refund in my statement?", "My refund has not shown up in my account. Where is it?", "My refund for a purchase hasn't cone through yet.", "My refund is not showing up in my account. Where is it?", "My refund is not showing.", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I still haven't seen a refund on my account" ]

[ "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.", "Who can I speak with regarding a lost card?", "Where do I verify my identity?", "Where is my money? I transfered it and it isn't in my account.", "I would like to dispute a payment I didnt make", "Show me the source of my money.", "How long will it be before the person I sent money to is able to see it?", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "There's a debit on my account that I didn't do.", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "how do i find top up for cash deposit", "I have a duplicate payment showing", "Since when were there charges for taking out cash from my account? It's always been free for me to do this before. How much are the charges going to be?", "What is this direct debit I am seeing?", "I have a payment that I didn't make.", "I think my transfer failed. What do I do now?", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "I transferred money and was charged and want to know why.", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "Why hasn't my account updated to reflect my current balance?", "How can I look at where my available cash is coming from?", "What are my remedies if I think I was charged twice for the same expense?", "Can you please check if I was charged twice?", "How can I tell if my top-up has been cancelled?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "I want to change my account details.", "Can I see the source of my available money?", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?", "What do I need to do to get my salary through this?", "I recently bought something abroad but the exchange rate is incorrect. Why?", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "When will my transfer post to my account?", "I got some cash of an ATM earlier but this shows up as pending in the app. How can this be still pending, I've got the cash already?", "Something is wrong with my payment account since it has been declined", "Can I see where my money is being transferred from?", "I received the wrong amount of cash from the ATM. Can you help?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "How can I dispute a direct debit charge on my account?", "I am trying to revert a transcation I did this morning", "How long does a payment show as pending before i should worry about it?", "I don't see a code anywhere on my top-up card? Where can I find it? I need to verify!", "I might have been charged on my debit statement by fraud.", "There's a payment in my history I don't recognize", "I don't see the transaction I made to a friend on my account.", "I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.", "Can I put my found card back into the app on my phone?", "Why isn't my balance updating after depositing cheques and cash.", "Why would my card payment get reverted?", "I am not seeing recent cash withdrawal on my account.", "where did my funds come from?", "My balance doesn't include my latest transfer", "Can you tell my why my funds transfer did not work properly?", "Can you please check the exchange rate when I was getting cash?", "I have no more money in my account. Is there a way to do a bank transfer to put money into my account?", "Is there a way to lookup where funds came from?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?", "How come there is a $1 extra charge on my statement?", "Can I change my information?", "Why was my transfer stopped ?", "I want to revert this mornings transaction.", "want to know where funds come from", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "This is very frustrating. I can't get my card to work on any ATM I try and I've tried 3 of them so far. What's going on? Can you please fix this issue immediately?", "Do you know if I can use this for my salary?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "I think my top up may have been reverted, what do I do?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "How long does it take for cash withdrawals to hit my account?", "How do I become aware of where my funds come from?", "How can I deposit money to my account?", "Where are the options to top up with a cheque on my account?", "how long does it take to reflect in my balance a top up", "How long for money transfer to show?", "How can I change my account details?", "There is a odd withdrawal on my account.", "My transaction has not been received. When are you going to process it?", "how do you get exchange rates", "What happened to the cash that I tried to deposit into my account? It's gone!", "What does it mean when it says I have a payment pending?", "How long does it take for a cheque to post to your account?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Why do I see an extra €1 charge on my statement?", "There's been a transaction to the wrong account.", "I made a transfer into my account and now I need to cancel it", "How do I cancel a previous purchase", "I have questions about how to transfer money to my account.", "I need to cancel my recent transfer immediately, I made a mistake there, please help quickly before it goes through", "When I want to transfer money to my account, how can I do that?", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "The amount of cash i have received is not correct.", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "What is your exchange rate between UK pounds and Russian rubles for my last transaction", "Am I able to modify my account details?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Why do I see an extra fee on my statement?", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "How long do I have to wait for my bank transfer to appear in my account?", "Why doesn't my balance reflect my transfer", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "How can I go about transferring money to my account?", "When can I expect my transfer to reach my account?", "Where has my available money come from?", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I can't find how to top up my account with a check. Where is that?", "I need to know the process to transfer money into my account.", "Why is my money gone right when I attempted to top up", "There's a Direct Debit payment in my account that I didn't make", "I checked the app and there is a payment that I don't recognize.", "Someone has a copy of my card !! I definitely still have it here but someone just made a 500£ cash withdrawal, HELP!", "I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?", "Are cheques accepted to my account? Mine didn't seem to work.", "When will my balance update after a transfer?", "How can I get the cash deposit to show up on my account?", "My statement shows charges for things I never purchased. Were my account details stolen?", "why isnt my cash withdrawal showing" ]

[ "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "My refund isn't showing up on my statement.", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "why cant you just refund me instead of a merchant", "Why hasn't my refund been appiled to my account?", "Why is my refund missing from my statement?", "I don't see a refund in my account.", "I requested a refund but can't see it.", "I can't see my refund in my history.", "I was supposed to get a refund but it is not showing up on my card", "I am not seeing a refund in my statement.", "My refund for a purchase hasn't cone through yet.", "The refund on my account hasn't shown up", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "My refund isn't showing up" ]

[ "I would like to invalidate my account. I am very disappointed with your services.", "How do I find out why my card won't work?", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "How do you fix my card payment?", "It appears my top-up has not gone through.", "Help, the ATM didn't give me all the money I requested", "Explain to me why a transfer would be declined.", "I want to cancel my account.", "Why can't a beneficiary receive a money transfer from me?", "My non-physical card will not work", "I sent a payment but now it's not showing up.", "From where can I withdraw?", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "Unable to complete transfer, states 'declined'", "There's an unauthorized cash withdraw", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "My passcode is not being accepted", "Why did the app deny my top up?", "Why was the exchange wrong for the item I purchased?", "What do I do if I cannot access the app?", "My transaction to pay for an item was returned to my account.", "Hello there, I tried using crypto top up today but it's not working for me, might it be due to the kind of bank I'm using or the country that I'm from?Money is also missing from my account", "I want to reverse my transaction from earlier", "My app shows a money withdrawal that I did not do.", "I asked for cash but I did not receive all the funds", "What do I do? My card is broken.", "The exchange rate from my card payment isn't right.", "My app statement shows I took out cash from an ATM but I did not. What can I do?", "Why can I not do a transfer", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "When I tried to access my cash, I wasn't allowed!", "Why was my new card declined?", "How can someone send me money?", "I enetered the wrong information, I need my account unblocked How do I do that?", "Why are my transfers and purchases keep getting declined?", "My transfer failed when I tried.", "My credit card for was not approved for a top-up transaction. What happened?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "There's an unauthorized direct debit in my app.", "What are the steps I need to take to cancel a transaction?", "I cannot activate my card.", "I am unable to activate my card, it won't let me.", "Why is this payment pending?", "Can you give me a visa?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "I've just come back from an eating holiday in the USA and Canada and have SO many pending and duplicated transactions on my account. I think there is something wrong, can you look in to it please?", "Why hasn't payment gone through yet?", "Transferred to account is not successful, help please?", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "The exchange rate on my purchase is wrong.", "Why is my card not working?", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "My disposable virtual card got rejected", "I would like to know why my transfer was declined.", "Can a card stop working?", "How come the ATM won't give me my money?", "Currently my card is broken.", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "My address needs to be revised.", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "I didn't receive the correct exchange rate for an item that I bought.", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "I do not understand why there is a pending 1£ charge on my statement, I do not recall making this transaction. Can you please tell me what this is about?", "My virtual card is just not going through.", "Can you please tell me why my transfer failed?", "Why would my payment have been returned to my account?", "There is a card payment that I'm not recognizing.", "How can I find a way to transfer money without it being rejected?", "I would like to cancel a transfer", "I requested for a top-up but it has not reflected", "My virtual card won't work.", "Why has my payment been declined? I paid by card.", "can you limit my top up?", "Can you activate my card pls", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "There is a debit transaction on my statement that I did not make", "There is a cash withdrawal in my account that isn't mine.", "My disposable virtual card was rejected.", "I received a returned payment that I made.", "Can I use app to freeze account and dispute fraud?", "Can you tell me why my card keeps getting declined every time I try to use it?", "Will the duplicated payment be refunded?", "Can I possibly change my currency to another?", "My statement indicates I made a payment to an unfamiliar merchant.", "I was unable to transfer to another account.", "I'm having an issue with transaction. I topped up my account and saw it went through, but that was a few days ago and the money isn't in my account any more. What's up with that?", "My app says that I'm not verified.", "Why can't I complete the transfer?", "I see a direct debit payment on my app that I did not do", "My passcode won't work.", "There is a direct debit that I didn't set up, what should I do?", "The correct exchange rate wasn't given to me for an item I purchased.", "I am very dissatisfied with the services that you are providing. I want to cancel my account.", "I couldn't get cash at the atm", "I wasn't charged the correct exchange rate for an item I purchased.", "My card payment was cancelled it seems.", "What may be the reason that my transfer did not go through?", "Help! The app has an ATM withdrawl that I didn't make.", "My transfer didn't arrive to the recipient", "I bought an item at the wrong exchange rate.", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "i'm not satisfied with the services and no longer want to be a customer", "The account transfer I was trying to do failed.", "How do I receive money from someone?", "The ATM will not let me get cash, WHY?", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "A payment that I didn't make appears in my app.", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "I did not make this card payment.", "Can I exchange currencies?", "Can you tell me why I wasn't able to complete my transfer?", "I think my statement has a fraudulent charge", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "My cash withdrawal was declined. Why?", "I have tried to use my card several times and it does not work.", "How come I can't get money at the ATM" ]

[ "My statement doesn't show that a refund has processed", "There is not a refund in my statement.", "I am missing my refund.", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "How long will it take to get my refund", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "I asked for a refund but its not here yet", "Why hasn't my return cleared my account?", "Where can I see the refund in my account", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "Why is the refund not on my statement?", "I received a refund, however I cannot see it in my account", "who should i contact if my refund doesn't go through?", "My refund isn't going fast enough." ]

[ "I have a payment that I didn't make.", "Status of the card I ordered.", "The correct exchange rate wasn't given to me for an item I purchased.", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Why am I getting declines when trying to make a purchase online?", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "I made a cash deposit, but it hasn't shown up in my balance yet.", "Why did my transfer not work?", "The top-up I ordered didn't process.", "I was issued a card about a week ago. why hasn't it come in yet?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "My identity hasn't been verified. Can I use my account?", "Why is the cash withdraw I made shown as pending?", "You did not apply the correct exchange rate for an item that I bought.", "I have a cash withdrawal that says it's pending, why?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "I have received my American express in apple play, looks like top up has an issue, please help?", "There is payment showing that I didn't do.", "The terminal I paid at wouldn't take my card. Is something wrong?", "Can I tell if my top off didn't work? It doesn't seem to have.", "How do I tell if my top up was reverted?", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "My balance was not updated with my checque or cash deposit.", "Is my card payment reverted?", "Could you please recommend what I should do if my card keeps getting declined? I planned to top-up today but I am unable to get it to work. I need a fast solution to this problem.", "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "Is there something wrong with my card payment? It's been pending a really, really long time.", "What do I do if I do not recognise a cash withdrawal?", "If my PIN number is rejected, how do I solve it?", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "What is this strange payment in my account?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "I have not received my card and it's been a week, what do I do?", "There are transactions that I don't recognize. What do I do if I think someone is using my card?", "Why is the payment showing as pending from things I bought this morning?", "Even though I made a cash deposit, I am not seeing it in my account.", "How do I report a cash withdrawal that wasn't me?", "Why hasn't my cheque processed?", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "I just got my card. It's not linked yet--how do I do that?", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "It's been two weeks and I haven't gotten my card, what do I do?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?", "Why has my card declined", "How come I got blocked for entering wrong pins?", "What does it mean if it says my card payment has been cancelled?", "Is my account accessible even though my verification of my identity has not passed yet?", "Can you help me retrieve my card?", "Is the system down? I've been trying to do a transfer and have failed?", "Why is there a cash withdrawal I didn't make?", "It seems like my card payment didn't work.", "why hasn't my cash arrived yet from my cheque?!", "I see a cash withdrawal that I did not perform.", "Why haven't I seen the cash from the cheque I deposited yet?", "Why didn't I receive the right amount of cash?", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Why is my identity not verified?", "I have a top up that didn't go through. Why?", "Is there a problem that makes my payments show pending?", "My new card hasn't came in.", "My card payment did not complete.", "I can't see the transfer that I put in.", "How do I add the card I just received to show up in the app?", "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?", "What stopped my transfer, from being accepted?", "Please check payments on my card. There is a duplicate and I only bought it once.", "What's going on with my card? I've tried multiple times and it never goes through.", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "What do I do with my \"decline\" message on a transfer?", "The app said I withdrew cash at an ATM and I didn't", "I tried to make a payment with my card and it was declined. Why is it pending?", "My disposable virtual card wouldn't process my payment?", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "I made a payment that is not yet complete.", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "I don't recognize some transactions. Is someone else using it?", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "Why hasn't my son received the transfer I sent to him earlier?", "Says that my top-up is incomplete?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "Why has my card been declined? whats the deal?", "How long will it be before the person I sent money to is able to see it?", "I'm trying to take money from my account but its not letting me. Help!", "I didn't receive the correct amount of cash when I exchanged it overseas.", "I did not receive the correct amount of cash.", "My credit card transaction was declined for a loan payment. Can you tell me why?", "My card hasn't arrived.", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "I've tried many times to make a payment, but it's not going through. What's wrong?", "My card hasn't arrived yet. What do I do?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Why did I get blocked?", "Please help! I need a refund on a transaction on something I bought and I need the refund right away!", "I accidentally made a transaction to the wrong account.", "Why hasn't my transfer been made?", "I did not get my card yet, is it lost?", "I look but I see no virtual card. Why is that?", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "My transfer didn't complete. Why can't I access funds?", "For some reason my card payment didn't work", "Why hasn't my transfer from Europe gone through?", "Why wasn't my payment to beneficiary X approved?", "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "I want my card I just received to show up in the app. How do I do that?", "I'm not seeing my cash deposit showing up in my account.", "where has my transferred money gone?" ]

[ "I am still waiting for a refund", "I was told I would be getting a refund but I have yet to see it", "Did I not get my refund? I don't see it.", "Why hasn't my return cleared my account?", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I have received my statement but I do not see my refund, why is that?", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Why hasn't my refund appeared on my statement?", "My refund for a purchase hasn't cone through yet.", "I requested a refund but am unable to see it in my account. Why is that?", "My refund is not showing up in my account. Where is it?", "My statement has not shown my refund.", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "I can't find my refund. Please help.", "My statement doesn't show that a refund has processed", "Why isn't my refund showing in my statement?" ]

[ "My transfer failed when I tried.", "Can you tell me why my card payment was cancelled?", "Why is my money gone right when I attempted to top up", "The item i bought exchanged rate was incorrect.", "Why has my card payment not yet been applied to my account?", "How do I know if my top up was unsuccessful?", "I want to cancel a purchase", "This debit is not my transcation. How do I get my money out back?", "I see money go out that I didn't withdraw.", "i did not get any money but still was charged", "Can I cancel my transaction?", "I am still waiting for a transfer I did", "I received a decline message on a transfer", "Can you tell me if my top-up has been cancelled?", "How long does it take for transfers to process? I sent funds to a friend, and she says that she has not yet received anything.", "My identity can't be verified for some reason", "top up did not complete", "my transfer isn't there", "What does it mean if it says my card payment has been cancelled?", "I did not get my card yet, is it lost?", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "It doesn't look like the top-up completed.", "Why am I unable to withdrawal cash?", "I see a direct debit that isn't mine? How can I get my money back?", "I had a transfer blocked", "My card payment reverted back, I think.", "How do I go about cancelling a transaction?", "Why didn't my transfer to a beneficiary happen?", "Why was my request for cash declined?", "I tried to make a payment with my card and it was declined. Why is it pending?", "I have done a transfer within the country a couple days ago, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "I couldnt transfer money from my account.", "I can't see the transfer that I put in.", "Why would a cash withdrawal still be pending?", "Why has my top-up failed?", "I requested money from the ATM and it didn't give me as much as I requested.", "what are the reasons why you would not be able to process a payment", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.", "My bank transfer is still not showing up in my account.", "I attempted to get cash but was declined.", "Is there a reason my cash withdrawal was declined?", "I don't recognize this withdrawal on my statement", "Why hasn't my card arrived yet?", "How long will it take for my top up to work? It's still pending", "Why was I declined from getting cash?", "I tried to do a transfer and it hasn't worked!", "In my app, a direct debit payment that I didn't do shows up.", "It appears my transfer was declined.", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "I see a direct debit transaction that I didn't make.", "Are cheques accepted to my account? Mine didn't seem to work.", "I was unable to transfer money to a beneficiary.", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "How long until my transfer goes through?", "My identity verification didn't work", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "my identity hasn't been verified and i can't edit my details, what's next", "I don't understand why my payment was declined. I thought everything was ok.", "Hi there! I need to cancel an order I recently made and start processing a refund. Can you please help me with this and set up the refund as soon as possible? It's very urgent.", "My payment has an incorrect exchange rate.", "Why was a transaction on my card declined?", "How do I receive money from someone?", "I wasn't able to do a transfer to an account", "why wasn't a transfer to account approved", "I didn't receive the correct amount of cash when I exchanged it overseas.", "How long does it take for pending to go through", "My cash withdrawal was partly declined", "How long will this card payment stay pending?", "My top up hasn't worked, it's been stuck in pending for the last couple hours", "Hi I am trying to transfer money to another country but it is showing pending and it has been a long time. I have checked numbers and they are correct. Could you please help?", "The ATM didn't give me the the withdraw amount requested.", "What happens when a payment is reverted?", "When will my card payment be done pending?", "It's been two weeks and I haven't gotten my card, what do I do?", "I didn't get all the cash I requested for at the ATM", "I ordered a virtual card but it hasn't come through yet", "There is a payment I don't recognise!", "Why hasn't my balance been updated from the check deposit I made?", "Can you tell me why I can't make any transactions?", "Can I stop a transaction?", "My cash withdrawal is still showing as pending.", "Why was my top-up unsuccessful?", "I have transferred some money but the balance hasn't changed", "I found a charge on my debit that I did not make.", "Why hasn't my balance been updated? I've deposited a few cheques some days ago!", "I don't recognize this payment", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "Is it possible for a transaction to be cancelled?", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "Can I cancel a transaction?", "Why did the funds for one of my purchase come back to my account?", "What do I need to do to correct this failed transfer?", "A direct debit appears in the app but I didn't authorize it.", "Why are my purchases from this morning still pending?", "Why did the cash deposit not show up in my account?", "What is the reason that my card payment was cancelled?", "I wasn't able to withdraw money at an ATM", "For a week now, I have tried to use my card and it is still not working.", "I didn't cancel my card payment.", "It seems that the rate I got is incorrect.", "My top up was reverted. Can you help?", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "The app says my transfer failed", "why was my payment reverted on the app", "how come my transfer declined", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "I need to cancel an incorrect transaction.", "Why did my transfer get declined?", "Why hasn't my top-up been completed?", "There is a direct debit payment I don't recognize.", "I bought an item at the wrong exchange rate.", "Why hasn't my cash arrived from a deposited check?", "I made a cash withdraw and it shows up as pending why is that?", "Please explain why the transfers shows up as pending?", "Can a transaction be cancelled?", "Why was my cash withdrawal declined?" ]

[ "Give me a refund now!! I am still waiting.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Why is the refund not on my statement?", "A refund is taking too long.", "Where is my refund? it appears to be missing.", "I can't see my refund in my history.", "My refund has not shown up on my statement.", "I have a missing refund", "My refund is not showing up in my account. Where is it?", "Where is the refund on my statement?", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "who should i contact if my refund doesn't go through?", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?" ]

[ "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "Is there something wrong with my card payment? It's been pending a really, really long time.", "My money hasn't been transferred yet.", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Something went wrong with my withdrawal. The amount of money isn't right.", "A cash withdrawal is showing up that I didn't do.", "Why did it decline my payment?", "I have a pending payment on my card. Why?", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "Some cash is showing up in my app that I did not get.", "My card payment failed.", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "Why does it show that my transfer is still pending?", "How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?", "Do you have a return policy?", "Could I please cancel my transfer, I paid it into the wrong account. I need to pay it into the right account by tomorrow.", "I did a payment but the app reverted it", "Help me figure out why my transfer was declined", "I think my card payment has been refunded", "My card payment did not work.", "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "Why is the purchase I made this morning still pending?", "Why did the app deny my top up?", "Why can't a beneficiary receive a money transfer from me?", "Was charged an ATM fee despite it being a small withdrawal on the 1st day of the month. I thought I was allowed 200 per month?", "How long does it take for a cash withdrawal to show?", "What caused my top-up to be returned?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?", "Can I return an item?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "I did not receive the right amount of cash.", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "I recently deposited a cheque and cannot find the cash from it.", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "Why is my card payment cancelled?", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "I tried to make a transfer and it didn't work.", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset. I want a refund as I now refuse to pay for the product.", "No transactions are being accepted, what's wrong with my card?", "When I tried to transfer funds to my friend today I was unable to do so, why?", "I didn't receive the amount of cash I requested for the ATM.", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "How long for money transfer to show?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "What is this cash withdrawal on my statement?", "I didn't make this payment and it's on my app", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Why is my transfer still pending?", "What is the reason why the transfer shows as pending?", "Why has my card payment been cancelled?", "My card payment wasn't accepted.", "Can you please check why I am having this extra fee on my statement.", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "How long do I have to wait for my bank transfer to appear in my account?", "My card payment has not been withdrawn from my account", "I don't think the transaction has gone through, so can I cancel a transfer?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "I have a top up that didn't go through. Why?", "Tell my why my top-up is pending.", "I can't access my account.", "I had a payment reverted and would like to figure out why.", "What is the reason that my top-up is still pending?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "I took out money from the ATM and it's still showing as pending?", "My transfer did not seem to work.", "Is there a reason that my top-up is still pending?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "Why does a cash withdrawal show as pending?", "is the a reason why my transfer has failed?", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I tried to do a transfer but it didn't go through.", "My transfer hasn't arrived", "Why does my statement show various transaction times?", "Pending still shows on this transfer, why?", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "I don't recall making that payment?", "Why was my atm withdrawl declined", "Why didnt my top up go through", "I topped up and went to buy something, but it says that my funds are pending. Is there a way to quicken this process?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "I was not able to receive the correct amount of cash.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Could you please help me figure out why the seller has not received their money after I sent it.", "My money transfer hasn't appeared yet.", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "I have a payment I didn't do", "I made a card payment which is showing me pending.", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "Can I exchange an item for a refund?", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "There's a cash withdrawal I didn't make", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I tried to top up my account and it didn't work", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "My transfer appeared not to work.", "What's your refund policy if I bought an item from you?", "What is the reason that my card payment was cancelled?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "I wasn't able to do a transfer to an account", "I'm not sure why the card payment didn't work.", "What is the reason my top-up is still pending?", "I have an unfamiliar direct debit in my statement." ]

[ "I can't find my refund. Please help.", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "The refund isn't appearing in my account", "I am awaiting my refund", "There is not a refund in my statement.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "Where is the refund on my statement?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I requested a refund from a merchant days ago but I do not see it in my account.", "I have a missing refund", "Why can't I see a recent refund in my statement?", "I've been waiting for a refund where is it?", "I am missing a refund amount on my account.", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I'm supposed to have a refund but it isn't there" ]

[ "In the app I see a direct debit that I don't recognize.", "I completed a money transaction but the recipient hasn't received it", "I transferred money but the recipient says it has not arrived. Why would this be?", "I found a charge on my debit that I did not make.", "I put my check in the bank, but I haven't gotten my cash yet?", "Why hasn't my recipient received their money?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "My statement is showing I was Charged a dollar and I am not sure why.", "I think a card payment I made was cancelled.", "There is a direct debit set up that was not authorized by me.", "I just recently got a new beach condo in Bora Bora, and to furnish it I used this account a lot from overseas. It's upsetting, being a long-time customer of yours, that I saw extra fees on my account from my currency transfer. Is this what I should expect from you in the future?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "What is stopping my money from transferring?", "Tell my why my top-up is pending.", "I have an unusual payment in my statement", "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "In the App I see a payment that is not mine.", "I am yet to receive the money in my account how long will this take?", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "I have a payment listed as cancelled.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "I did not receive the correct amount of cash.", "Why was I denied the option to transfer money to a selected beneficiary?", "Why was my Payment declined", "I was trying to top-up and my credit card was declined. Can you tell me why?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Why hasn't my money transfer shown up yet?", "I'm trying to verify my top-up card, but I can't find the code...?", "My money transfer has not yet occurred", "The amount of cash I received did not match the amount I requested", "I ordered a card a week ago, and it's still not here. What do I do?", "I don't understand why you aren't accepting my transfer. After a couple times trying I'm still getting an error message.", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I think my top up may have been reverted, what do I do?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Is the 1 pound charge I can see an error or an incorrect entry?", "Under what condition will my payment revert?", "I would like my refund for this item I bought.", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "My transfer was wrong, are you able to stop it before it goes through please?", "Why hasn't my cash arrived from a deposited check?", "I deposited a check, but haven't received the funds for it.", "Why doesn't the person I sent money to see that transfer yet?", "I tried to make a transfer but it failed. will you tell me why?", "What does it mean if my payment was reverted?", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "Even though I made a cash deposit, I am not seeing it in my account.", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "Why did I not get the amount of money I requested?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "A withdrawal is showing that I don't recognize", "I didn't set up the direct debit I have", "It seems like my card payment didn't work.", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "There is a cash withdrawal transaction that I am unsure of.", "Why isn't my top up showing on my wallet?", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "It didn't give me my cash", "Why is my last transfer pending?", "I have a top up that didn't go through. Why?", "I didn't get all the money I asked for", "What is this cash withdrawal I don't recognize?", "Why was I charged for payments? You didn't warn me about additional fees.", "Why did my payment fail?", "I would like to know why a withdraw I made for some cash shows up as pending.", "My transfer to a beneficiary did not go through. Why?", "I didn't make these transactions. Is someone else using my card?", "has my card payment been reverted?", "My accounts been charged a payment for something I didn't make.", "do you offer refunds? i would like to return purchase.", "I think my transfer failed. What do I do now?", "My card payment wasn't accepted.", "I did a money transaction and the recipient doesn't see it", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "I am not Happy with this product can i get a refund?", "Money was transferred to me and I am unable to see it", "I want a refund because my package has been taking too long to arrive. How do I go about doing that?", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "Why would the app revert my payment?", "There is a missing transfer on my account", "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "I used my card to top up but it's saying it is still pending. What does this mean?", "The app is showing an ATM withdrawl that I didn't make.", "How do I see my updated balance after I make a cheque or cash deposit?", "I would like to know why my payment is still pending, can you help?", "Why is the payment I made still pending?", "Why is allowance not being given to my beneficiary?", "My app says that I received cash from an ATM and I didn't.", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "Bank transfer to account did not show up, please help?", "I took out money from the ATM and it's still showing as pending?", "I haven't received the money from the check I deposited.", "Can I dispute a payment even if I notice it several weeks after it was made?", "Can I get my money back on an item?", "I made a mistake and did a transaction to a wrong account, can I cancel?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "Um, my top up didn't work", "What happened to my Top-Up? It's not reflected.", "I see money go out that I didn't withdraw.", "I withdrew money but the full amount wasn't dispensed.", "I tried transferring to an account but it didn't go through. What happened?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "Why hasn't my top-up gone through?", "Can I use my account now, even though my identity verification has not gone through yet?", "Why is my money gone right when I attempted to top up", "My withdrawal is pending, why?", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "For what reason is my transfer still pending now?", "I'm not seeing my cash deposit showing up in my account.", "I don't want to buy this car anymore, can I cancel the transaction and get a quick refund back?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?" ]

[ "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I cannot view the refunded amount in my account.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "My statement doesn't show that a refund has processed", "Can I check my recent refund in my statement?", "Why is my refund not visible on my statement?", "Transaction refund missing from my statement.", "When will a refund post to my account?", "How do I find the refund on my statement?", "My account isn't showing the refund", "My refund is not showing.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "i need a refund right away but the funds aren't available in my account", "My refund doesn't seem to be showing on my statement.", "Why am I still waiting for my refund", "Did I not get my refund? I don't see it." ]

[ "I got a transfer fail message, but no explanation of why-- what happened?", "How do I see my updated balance after I make a cheque or cash deposit?", "There's something wrong on my bill. A transfer fee should never have been added.", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "Why was a payment cancelled on my account?", "What is the fee on my statement for?", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "Can you please explain to me why there is an extra €1 fee in my statement?", "Please check payments on my card. There is a duplicate and I only bought it once.", "I was charged twice for a few things this week when I only bought one. What do I do?", "Why are my payments not working and show pending?", "Card payment didn't go through.", "Something is wrong with my payment account since it has been declined", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "There seems to be an additional charge of £1 on my statement, what is the reason for this?", "The amount of cash i have received is not correct.", "The balance on my account wasn't updated after I made a depost.", "Where are my funds? I topped off my car but it didn't seem to complete.", "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "Why isn't the transfer on my account showing up?", "I did not get the cash that is showing up in my app.", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "Is my account accessible even though my verification of my identity has not passed yet?", "I put my check in the bank, but I haven't gotten my cash yet?", "My top up isn't in my wallet.", "My wallet isn't showing my top-up, did I do something wrong?", "I was not distributed the correct amount of cash that I asked for", "Needed gas, been delayed for half an hour.Please fix it!", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Can you look at my account ans see why my card was declined", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "Unable to complete transfer, states 'declined'", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "How is this transfer supposed to work? It's not working for me.", "The app says I made a cash withdrawal even though I didn't.", "I know I didn't make this payment showing up on my card, I don't remember this person at all.", "There is a payment that is not mine.", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I can't get any money from my account.", "Why haven't I gotten my payment yet?", "I haven't received the money from the check I deposited.", "Why is my last transfer pending?", "Hi, Could you please help me as someone has stolen my wallet few hours ago. And a withdrawal is made, please help immediately. As i don't want to suffer more.", "I want to return an item.", "The cash I wanted wasn't there.", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "Is there a reason why a recipient might not see my money transaction", "Although I transferred some money, it has not as of yet, arrived.", "I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?", "I'm not okay with this fee on my statement.", "Why has my top-up been returned to my account?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "I really need to top-up my card today urgently but my card keeps getting declined!! Can you please resolve this problem or try an alternative", "I think that there was an error in calculating the exchange rate. I recently withdrew cash and received much less than expected.", "I was charged on my account that shouldn't be there.", "My payment is in the app but hasn't gone through yet", "What do I do if I got the wrong amount at the ATM?", "I don't know where this debit transaction on my statement came from.", "I checked my statement and saw a charge of one pound, where is this charge coming from?", "The card I thought was lost was just in my jacket, so can I reactivate it since I found it this morning?", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "The transfer was accepted but now it's stuck on pending. When will it go through?", "Um, my top up didn't work", "My transfer didn't go through.", "I have a strange payment in my statement", "I've made more than one attempt to make a purchase and the card keeps getting declined. Why do you keep denying my transfers?", "Why do I have a strange payment on my statement?", "I made a mistake when making my last transfer, please cancel before it goes thru.", "Is my card payment reverted?", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "Are cheques accepted to my account? Mine didn't seem to work.", "My withdrawal is pending, why?", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "I've made a bank transfer but the money doesn't seem to be in my account.", "If my card payment is cancelled, what should I do?", "Why doesn't it work when I use American Express to try to add money to my account?", "In the App I see a payment that is not mine.", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "Why is my cash withdrawal pending?", "I didn't get cash from an ATM, but the app says I did", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Why can't I top up by cheque?", "Why was I denied the option to transfer money to a selected beneficiary?", "how come when i asked for 100 it only gave me 20.00 in the app", "Declined, transfer not completed.", "Why hasn't my recipient received their money?", "My funding to my card didn't go through.", "There is a withdrawal on my account that I don't remember initiating.", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "I didn't realize that there were any fees for withdrawing money from my account--this has never happened to me before. What exactly are the fees?", "I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.", "What's the deal with no cryptocurrency on your app?", "The amount of cash I received did not match the amount I requested", "Why is a payment I made reverted back to my account?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "Can you tell me why my credit card was declined while trying to top-up?", "My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the city where they were made. I need my card blocked ASAP so this person can't keep using my card.", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "Why hasn't my cash arrived from a deposited check?", "Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.", "My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "Can you let me know why my cash withdrawal is still pending?", "Why didn't I get the amount I requested at the ATM?", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "My card payment might have been reverted.", "There are a couple payments with my card shown in the app that i really make myself. What's going on with this, maybe someone has access to my card?!", "The exchange rate for my transaction last Saturday seems to have been wrong I got charged extra. Please fix.", "It seems that something went wrong with my exchange. I changed Russian Ruble into UK pounds but have been charged entirely too much!", "Why is this payment pending?", "what is my monthly spending limit because i was refused my money at an atm", "I just checked and my payment was cancelled, why?", "I'm really stuck. I don't know why but my card payment has not gone through.", "Is there a reason my payment is still pending?", "My top-up showed as complete, but it's no longer there! What's going on here?" ]

[ "My statement does not reflect that a refund has been issued", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "There is not a refund in my statement.", "A refund for a recent return has not arrived on my card.", "Why hasn't my refund appeared on my statement?", "I returned an item but don't see it on my account?", "When do I see my recent refund in my statement", "How come my refund hasn't appeared on my statement?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "How long will it take to get my refund", "My refund isn't showing up on my statement.", "I received a refund, however I cannot see it in my account", "I should have a refund in my statement but I can't see it", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I returned something to a store but can't see my refund.", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?" ]

[ "Why won't you accept my payment? I keep trying with this card and it's not working.", "Why was I declined at the ATM today when I was trying to make a withdraw?", "In my app, a direct debit payment I didn't do shows in my app", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "i tried to make a transfer to a beneficiary and it didn't go through", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "I have a payment that is still pending", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "My top-up failed, WHY?", "I tried to do a transfer but it didn't go through.", "How do I get my money back for something I bought?", "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "My card payment did not work.", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "Help! There is a cash withdrawl on the account that I didn't make!", "What is the reason for my card payment to be reverted?", "How come my top-up didn't go through instantly, like it usually does?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "My transfer appeared not to work.", "I am still waiting for a transfer I did", "How long should a transfer normally take to process completely? I have a friend that needs it right away, but it's already been 2 hours and she hasn't received it.", "I could not get my transfer to happen correctly and was wondering why?", "I had a payment reverted and would like to figure out why.", "Can you check if my money has reached my account since it is not showing up yet?", "Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.", "I am waiting for a payment to go through.", "I have yet to receive the cash I added to my account this morning.", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "how come i was declined", "Cash I did not get showed up in my account", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "why do I have an unknown payment?", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "I submitted a cash deposit to my account but it hasn't posted yet.", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "My beneficiary didn't receive my transfer", "What's going on with my card? I've tried multiple times and it never goes through.", "Can you tell my why my card payment has been reverted.", "Why did my card payment get declined?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "I received my new card and tried using it today, just to have it show declined over and over again. Why is this happening?", "In my app, a direct debit payment that I didn't do shows up.", "Why is my card payment showing as pending?", "My order hasn't shown up yet, what can I do?", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "I've been waiting a while for my card, is there a way to know when it will arrive?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "Can you tell me why my top-up was canceled?", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "The transfer that I was trying to complete was declined. What was the cause?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.", "I tried to withdraw cash and got declined, why is that?", "I tried activating my bill of fare and it didn't workplace", "Why am I having trouble withdrawing cash?", "I'm not sure why my top up request was denied", "I set up a payment to a new payee and sent some money but the person I'm sending it to has not received it. Can you check where the money is?", "Why can't I make a transfer?", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "Why wouldn't a transfer go through?", "What should I do? I topped off but the app reversed it.", "I just did a money transaction but its not showing they received it", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "Asked for $100 but only got $20. Why would this happen?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "What can I do about a direct debit transaction on my card that I didn't make?", "help, I see money missing I didn't take out.", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Can you help me figure out what is going on with a debit payment that is showing up on my account I am not sure is suppose to be there.", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "I withdrew cash but it still shows as pending?", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "Why would I receive an error that my transfer isn't possible when I've done it before?", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "why did i only get 20.00", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Why is the payment showing as pending from things I bought this morning?", "Please explain why the funds I added were returned to my account.", "has my card payment been reverted?", "I haven't received my card.", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "Will declined funds I tried to withdraw be returned to me?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I would like to know why a withdraw I made for some cash shows up as pending.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "I made a cash deposit, but it hasn't shown up in my balance yet.", "My transfer isn't in", "How come my card payment has been declined?", "I got my American Express in Apple Pay, why is top up not working in my country?", "what are the reasons why you would not be able to process a payment", "It is listed in my app that I made a payment which I did not actually make", "My account balance has not updated since I deposited a cheque recently.", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "Why isn't my google top-up pay working?", "Why is my card payment still a pending transaction?", "Something went wrong with my withdrawal. The amount of money isn't right.", "My card rejected a cash withdrawal. Why?", "Why has my new card still not come?", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "I dont know what happened, but my payment was cancelled", "My disposable virtual card wouldn't process my payment?", "What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!", "Why did the app deny my top up?", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "For what reason did my top-up fail?", "I think my transfer was declined, but why?", "Can I exchange an item for a refund?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app." ]

[ "why cant you just refund me instead of a merchant", "My refund has not yet been credited on my statement", "My refund has not shown up on my statement.", "I requested a refund but can't see it.", "I requested a refund, and never received it. What can I do?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I returned something to a store but can't see my refund.", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "I should have received a refund however it is not showing on my statement", "When will my returned transaction show up on my account?", "I am missing a refund.", "Can you tell me why a refund I'm owed is not showing on my statement?", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "I bought something and returned it and the money from the return isn't in my account.", "Card refund is not showing up in my statement.", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up." ]

[ "Money that I have transferred hasn't arrived yet", "Why is my disposable card not working?", "what is going on, i have entered my passcode and its not working", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "How do I receive a refund for my item?", "My app says I made a withdrawal, but I didn't.", "What do I do if I do not recognise a cash withdrawal?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Why was a transaction on my card declined?", "I have a pending transaction", "I tried to take out cash but the amount isn't right, so what do I do?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Why have I not gotten my new card?", "I got my American Express in Apple Pay, why is top up not working on my device?", "why does the app show a direct debit payment that I did not authorize", "How long does a funds transfer take from one back to another?", "I need to move money to another beneficiary. Why is it not working?", "If my PIN number is rejected, how do I solve it?", "For what reason did my top-up fail?", "Seems like my top-up has not gone through", "I added money through a bank transfer and it is not showing in my balance.", "the money i transferred didnt arrive", "How can I get my money back for a payment i didnt make", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "im worried about fraud how do you protect my account", "My account transfer was blocked.", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "How do I transfer money to my account?", "I wanted to know why there is a transfer of mine pending.", "Why haven't I seen the cash from the cheque I deposited yet?", "Why can't the person I sent the money transfer to see it?", "I don't know what to do. Should I transfer funds. My account is out of money.", "How long do transfers take to show up in my account?", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "Why did my money disappear when I topped up??", "I made a purchase recently but I have decided that I'm not buying it and I need to receive my money back. Can you please give me a refund ASAP. It's extremely urgent.", "What is the reason I couldn't do a transfer to a beneficiary?", "What does it mean when it says I have a payment pending?", "This debit is not my transcation. How do I get my money out back?", "I topped-up my account, but I don't think it went through.", "How long should it take for my new card to arrive in them mail? What should I do if I never receive it?", "How long do I need to wait to see an update after I make a bank transfer?", "I tried to top up, but the funds show up as pending. I thought it was instant?", "HELP! I tried to get cash and it gave me some, but not the right amount!", "Why is my payment in pending status?", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "I can't transfer money from my account.", "what happened to the money after i put in the wrong info and it got declined", "Why isn't my cash deposit showing up in my account? I deposited it this morning.", "Is there any way to know how the transaction got on my account?", "my cash withdrawal has not come out of my account yet.", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "I did not receive all of my cash back", "Can someone please help assist me by explaining to me why my pass-code is not working?", "When I tried to transfer funds to my friend today I was unable to do so, why?", "My bank transfer is still not showing up in my account.", "I got a transfer fail message, but no explanation of why-- what happened?", "Why is the exchange rate wrong for my cash withdrawal?", "Why was my PIN blocked?", "I am having trouble transferring money to a beneficiery.", "I transferred some money but the recipient is having trouble withdrawing.", "I'm not able to withdraw money from the ATM but I'm not sure why.", "When I deposit cheques and cash, my balance does not update.", "I need a refund for something I bought.", "I tried to do a transfer and it hasn't worked!", "I transferred money and it didn't get there.", "How long does it take for funds to come through the US to my account?", "Why won't my card show up on the app?", "For some reason I am unable to preform a transfer to a beneficiary.", "why have i not got my new card?", "What would lead to my top up still pending?", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "When will the cash that I put in the ATM be cleared from pending status?", "Please sort your top up! My top up has been pending for an hour already. Can you please make it go through as soon as possible. I really need the money.", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "I can't see my latest bank transfer", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "What caused my cash withdrawal to be declined?", "Why isn't my card working anymore?", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "My purchases from this morning are showing up as payment pending. Can you tell me why?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "how long does it take to transfer money, my retailer is waiting", "What is the reason why the transfer shows as pending?", "How come the ATM won't give me my money?", "What happens when a beneficiary can't receive my transfer?", "Why won't my card work anymore?", "I made a payment that's pending. Will it go through?", "I have not received the completed transaction.", "What do I do to close my account?", "I tried to make a transfer, but it was declined. Can you tell me why?", "Why is there a direct debit fee in the App when I didn't do it?", "Why would a transfer to a beneficiary not go through?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "Why does a cash withdrawal show as pending?", "I purchased something and already received it, why hasn't the money taken out?", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "My bank statement doesn't show the cash deposit I made recently.", "Do you guys accept cash? Because i deposited some this morning and I can't see it in my account.", "How come I can't take money out of the ATM?", "Why isn't my top up showing on my wallet?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "Can I have an item refunded?", "My card payment was not successful.", "Can I return an item?", "My transfer didn't work", "I recently transferred money to my account when will it show up?", "Can I receive a refund for my item?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "What is the estimated wait time on a US transfer into my account?", "Could it be that I deactivated my card, its not working?", "There is a withdrawal on my account that I don't remember initiating.", "Why is the payment from my card still pending?", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?" ]

[ "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "My refund is not showing up in my account. Where is it?", "How long does it take for a refund?", "Can you tell me why my refund is not showing in my statement?", "Why can't I see my refund in my statement?", "Why isn't my refund showing in my statement?", "My refund has not yet been credited on my statement", "I am waiting on the refund", "i need a refund from you because the merchant is refusing, can you do that?", "Why isn't my refund showing up in my statement?", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "The refund doesn't show in my account", "Why hasn't my refund been appiled to my account?", "Please help me. I am still waiting on a refund.", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please." ]

[ "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "My cash withdrawal isnt showing on my account", "Why isn't my deposit in my account?", "I ordered a card but it has not arrived. Help please!", "Why did I get less money than I asked for?", "Why is my top-up still pending?", "I tried activating my bill of fare and it didn't workplace", "I'm waiting for my transaction to complete.", "Why is my 'top up' not showing up in my wallet?", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "Why did I not get all the cash I asked for?", "There is a payment done with my card which i definitely did not do.Never seen that name before.", "Why is a money transfer not showing?", "how long does it take to transfer money, my retailer is waiting", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "Help! In the app there is a direct debit that I don't remember.", "I withdrew money but the full amount wasn't dispensed.", "My withdrawl is still pending. Why?", "i didnt do this charge", "Why hasn't my transaction arrived to my friend yet?", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "Why didn't I receive the correct exchange rate for an item that I purchased?", "My cash deposit hasn't posted to my account.", "I tried transferring to an account but it didn't go through. What happened?", "How long does an item I bought show as pending?", "I tried withdrawing but my cash is not showing up?", "What does it mean when a payment is pending?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "I have a problem with my account. I tried to transfer some funds and the message came back declined. Can you help me?", "It appears my top-up is still pending.", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "There is a direct debit payment on my account that I didn't authorize.", "Why is my cash withdrawal pending?", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "There's a direct debit on my account that I didn't authorize", "I transferred money to my account but it is not showing.", "Why can't the person I sent the money transfer to see it?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "Why did it decline my payment?", "Why hasn't my top-up been completed?", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "Why can't I see the top-up amount I just added to my account?", "The app says I got cash from an ATM but I didn't", "Is my card payment reverted?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "My wallet doesn't show my recent top up.", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "IM still waiting for my account to update from a cash deposit?", "I see money go out that I didn't withdraw.", "My card payment still pending", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "I have a transfer that was approved that I'm urgently waiting for. How long am I supposed to wait for it?", "The card payment I attempted to make failed.", "There is a direct debit transaction that I did not authorize", "The app doesn't show the card I received.", "I haven't seen the cash yet from the cheque I deposited.", "It's been a week since I ordered my card and it's not here. Please help?", "Have you sent out my card yet?", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "I didn't initiate a direct debit that I see on my account", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "I am seeing inside the App a some cash withdrawal that is not mine", "Why did I not get a virtual card yet?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Do you know if my top-up has been cancelled?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate", "How long with my cash withdrawal stay pending for?", "My cheque deposit didn't seem to work.", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "I'm waiting on a top-up, its still pending", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "I ordered my card but it hasn't been delivered yet", "Hello, there seems to be a billing mistake associated with my account. My app was charged $1 more than it should have. Could you please explain why this may have happened?", "Why was my transfer stopped ?", "Why was a payment I made reverted?", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "Balance hasn't been updated following a bank transfer", "What is the status of my card's delivery?", "Can you check if my money has reached my account since it is not showing up yet?", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "Why is my payment in pending status?", "I wanted to top up my account and it doesn't look like it worked", "Where is my new card if I haven't received it yet?", "I've been trying to make a transfer and it hasn't gone through. Now I am receiving an error message. What is the problem?", "I see a reverted payment on my account. Why has this happened?", "How do I see my updated balance after I make a cheque or cash deposit?", "Hi, is everything in good standing with my card? I am receiving multiple \"decline\" messages.", "Why was a payment cancelled on my account?", "My transfer is pending, why?", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "Please check payments on my card. There is a duplicate and I only bought it once.", "My card has an issue, the payment has been deferred.", "Why hasn't my balance increased after depositing a check?", "Why can't I see a transfer to my account?", "I did not get my virtual card yet, Why?", "It seems like my card payment didn't work.", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "Why is the transaction not posting?", "I think my card payment had been return", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "I was not able to receive the correct amount of cash.", "I am still waiting for a transfer I did", "There's a cash withdraw on my statement that I didn't make.", "How is this transfer supposed to work? It's not working for me.", "Why is it saying I have a pending payment?", "The balance on my account wasn't updated after I made a depost.", "I was checking my statement and I think one of my card payments has reverted", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "why did my payment revert" ]

[ "I am missing a refund.", "How long will it take to get my refund", "who should i contact if my refund doesn't go through?", "I cannot view the refunded amount in my account.", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "My refund is not showing up in my account. Where is it?", "When will I be able to see my refund?", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I can't see all the refunds in my statement", "Give me a refund now!! I am still waiting.", "How can I check if I have received a refund if it is not yet on my statement?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "My refund has not yet been credited on my statement", "Why isn't my refund on my statement?", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?" ]

[ "My top up hasn't gone through", "It is listed in my app that I made a payment which I did not actually make", "There are funds in my app that I did not receive.", "How long will it take for my transferred money to show up?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "How do I dispute a debit that I didn't make?", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "Is there a reason my new card hasn't arrived?", "Why is my transfer still pending?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "Why has my top-up been denied?", "Payment I did not make.", "Trouble transferring transaction contact for help", "My transfer to my account is missing.", "What is not accepted in order for me to top up my account?", "Are refunds allowed for certain items.", "How long does it take for a bank transfer to show on my balance?", "My top-up for Google Pay isn't working", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "This is the first time I've tried to get my money out of an ATM and it didn't work. Please give me my money", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "I did a payment but the app reverted it", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Transfer unable to be completed, states 'declined'", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "I looked at my statement, and there is a charge for 1£ that I don't recognize. Why is it on there?", "A payment shows up on the app that I never made.", "I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.", "Why is my last cheque deposit taking so long?", "I still haven't gotten my new card. When will it get here?", "I was not distributed all of cash that I requested", "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "Why did the app deny my top up?", "my identity hasn't been verified and i can't edit my details, what's next", "How long is the wait for a money transfer to show up?", "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "The transaction for the cash I pulled out of the ATM earlier is pending in the app, but how if I already have the cash?", "The money I transferred does not show in the balance.", "Why is a payment I made reverted back to my account?", "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "Tell my why my top-up is pending.", "I do not recognize a direct debit payment that I see on my app", "Why has my top up been returned?", "The person I sent money to hasn't gotten it yet!", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "Help please! My rent payment is coming out tomorrow and I made a payment mistake yesterday! Can you put in in the correct account?", "How long do transfers take, mine just says pending?", "I transferred some money but the receiver can't pick it up for some reason.", "Why is a transfer I have still pending?", "What's going on with my balance? Shouldn't it be a bit higher since I deposited a cheque a day ago?", "I put my check in the bank, but I haven't gotten my cash yet?", "I do not see the money I transferred into this account", "I bought some stuff this morning but the payment shows as pending", "I have noticed that my account was double charged for a couple of items this week. Please review and refund the double charged items back.", "I haven't yet received money that I transferred", "My money transfer has not yet occurred", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "My card payment did not complete.", "What does it mean if my payment has been reverted?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "Where did my top-up go? I can't find it in my wallet", "I tried to top up my account and it didn't work", "I did not receive my full withdrawal amount", "Why can't I get cash out?", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Why is my card payment still pending?", "Card payment didn't go through.", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "Why is my payment in pending status?", "Why have I not gotten my new card?", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "Says that my top-up is incomplete?", "I am not seeing recent cash withdrawal on my account.", "Why will my transfer not go through?! Keep getting an error message.", "Says my transfer can't be completed?", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "I transferred some money but it is yet to arrive.", "Can I dispute a payment even if I notice it several weeks after it was made?", "I was so embarrassed. Why didn't my payment clear?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "I am worried about the amount of my cheque, which should be credited to my account few days before. As i have already sent you the cheque.", "When I deposit cheques and cash, my balance does not update.", "On my app I can see that a direct debit payment that I didn't do, appears.", "I added money to the card but the transaction didn't go through", "Why isn't my card working?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "Why did my transfer not work, it says it was declined?", "Waiting for the cash I deposited this morning still", "There was some money taken from my account that I don't remember paying for. Am I able to look up this transaction which was a few weeks ago to see who took out the money? Im not sure I need a refund just want to check to make sure it's legit.", "Why was my virtual card declined when attempting to setup automatic billing?", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "I used my card to top up, but the money is not there!", "I did not receive the right amount of cash I requested", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "My account says a withdrawal is pending - why can't I take cash out of the ATM?", "I don't know why my card payment did not work", "I was trying to top-up and my credit card was declined. Can you tell me why?", "What happened to the cash that I tried to deposit into my account? It's gone!", "I keep trying to make a payment, but it doesn't work.", "I topped-up my account, but I don't think it went through.", "My app shows cash I didn't get.", "I didn't receive the amount of cash I requested for the ATM.", "My money hasn't been transferred yet.", "I deposited a cheque a week ago but have yet to receive the cash.", "Payment I didn't do.", "Why can't a beneficiary receive a money transfer from me?", "Why isn't my id verifying?", "why was my payment reverted on the app", "What does it mean if my cash withdrawal is pending?", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "Why has my transfer failed?", "How come I can't get money at the ATM" ]

[ "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "Can you tell me why my refund is not showing in my statement?", "I can't find my refund. Please help.", "I can not find my refund.", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I received a refund, however I cannot see it in my account", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "Why is my refund not visible on my statement?", "How long does it take for a refund?", "I should have a refund in my statement but I can't see it", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "Why isn't a refund showing on my statement?", "Why isn't my refund shown on my statement?", "Why isn't my refund showing up?", "The refund I asked for isn't showing up", "I was supposed to get a refund but it is not showing up on my card" ]

[ "Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "What do I do if it says my card payment has been cancelled?", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.", "What does it mean when my top up is saying still pending?", "I got my American Express in Apple Pay, why is top up not working on my device?", "Why would the app deny my top-up?", "I just finished sending money, but it's not logging on the recipient side.", "What does it mean when a payment is pending?", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "Why has my card payment been declined?", "I want a refund on the things i bought", "I had a payment that I made and it's been some amount of time and would like to know when it's suppose to go though.", "Please explain to me the circumstances in which my card payment would be reverted?", "How come I'm not allowed to transfer funds right now? I just keep getting an error message.", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "Why am I seeing a direct debit thats not mine?", "How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago.", "I can't find the money I just added to my account.", "Why won't my transfer to another account work?", "There is a direct debit payment that I did not make.", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "What is the reason that my top-up is still pending?", "Is my account accessible even though my verification of my identity has not passed yet?", "I haven't received the cash from the check I deposited.", "There is a payment in the app I did not make", "Why is a transfer I have still pending?", "I can't access my account.", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "I requested a virtual card but it is not showing up. Why?", "My money hasn't been transferred yet.", "My card payment was reverted, why?", "Why did my top-up not go through?", "Why can't I make a transfer?", "I was not distributed all of cash that I requested", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "What do I do if my Google pay top up isn't working?", "What is preventing me from adding a specific beneficiary?", "Why is my ATM withdrawal still pending?", "The transfer I did hasn't arrived", "I am not recognizing a debit payment from my account.", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "What is this cash withdrawal on my statement?", "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?", "I can't see my cash deposit in my account.", "I do not recongize a payment in my account.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "I just completed a bank transfer and the balance didn't update", "I didn't get the money I transferred", "My money has disappeared. I had recently added money in, and saw it was there and went through. Now it's gone. What is happening?", "how do i dispute a payment I didnt make", "My statement shows an extra fee - what is it?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "For some reason I am unable to preform a transfer to a beneficiary.", "Why can't I complete the transfer?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Could you please help me figure out why the seller has not received their money after I sent it.", "What happens when a beneficiary can't receive my transfer?", "Why can't I withdraw funds from my account?", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "My withdrawl is still pending. Why?", "Can you tell me why I haven't received my new card?", "I saw a payment i did not do", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "What do I do if my payment was reverted?", "My top up hasn't gone through yet, why?", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "I was unable to transfer money from my account.", "Please help me in this, as i was unable to make any payment by my new card, it was getting declined repeatedly. I am not very happy with this incident.", "There has been a payment in the App that has not be done by me.", "I bought this item and was charged the wrong amount can I get a refund?", "There seems to be an additional charge of £1 on my statement, what is the reason for this?", "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "Can you tell me what this fee is on my statement?", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "I did a bank transfer and my balance isn't current.", "How long does a payment show as pending before i should worry about it?", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "Why is there an uknown charge showing on my account?", "Even though I made a cash deposit, I am not seeing it in my account.", "Hi, Yesterdays i was unable to do online shopping as it was getting declined. Today I am facing the same issue. Please help me in this respect.", "What is the reason my top-up is still pending?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "My payment is in the app but hasn't gone through yet", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "My statement shows charges for things I never purchased. Were my account details stolen?", "My card payment was reverted. Why?", "My transfer failed, why?", "My money hasn't been deposited yet. When will it be?", "I noticed my card payment was cancelled, can you tell me why?", "Why isn't my ID being verified?", "It shows that the transfer on my account wasn't allowed.", "Is my cash withdrawal pending?", "My card payment did not complete.", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "How do I dispute a direct debit that I didn't do?", "I'm interested in learning more about product refunds.", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "I made a transfer to my friend earlier and she hasn't received it yet. What's the hold up?", "Do you know the reason why my card payment was declined?", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "My card payment wasn't accepted.", "Why was my ATM transaction cancelled?", "There's a Direct Debit payment in my account that I didn't make", "there is money in my account that i didnt put there", "Why is my withdrawal still pending?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "What do I do if my top-up has not gone through?", "Why is this not letting me exchange crypto? I need help making this transaction go through." ]

[ "I returned something to a store but can't see my refund.", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "Why haven't I received a refund yet?", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "How do I find the refund on my statement?", "Why is the refund not on my statement?", "When will I be able to see my refund?", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "i was supposed to get a refund but my balance hasn't changed, why not?", "I cannot see a refund in my account", "Can you tell me why a refund I'm owed is not showing on my statement?", "My refund has not yet been credited on my statement", "I still don't have a refund." ]

[ "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "I deposited some money, but the balance has not changed.", "There is a Direct Debit that looks suspicious.", "Is there a problem with the payment that I see is still pending?", "What is this fee showing up in my account for?", "What information do I need to see my source of money?", "Why has payment been returned?", "Why is my cash request and the amount I received different?", "I made a deposit but it is not showing up in my balance.", "I have a duplicate payment showing", "What may be the reason that my transfer did not go through?", "Hi, I have done a topup, but my money was reverted. Please look into this issue.", "I don't recognize this payment on my app, I am sure I didn't spend any money there.", "why was my payment reverted on the app", "Why is it showing that my account has been charged a dollar that is showing as pending?", "My card has an issue, the payment has been deferred.", "I have an unknown debit charge in my statement, why?", "why hasn't a transaction to a friend cleared yet?", "I received a returned payment that I made.", "Why is my transfer not working? I tried multiple times to transfer money, and all that happens is an error message pops up.", "I made a card payment and a fee is showing up?", "Why is my balance not updated?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?", "I didn't get all the money I asked for", "I got some cash but it wasn't the right amount.", "There is a direct debit patentp that I haven't authorized.", "Why can't I withdraw money?", "The card payment I attempted to make failed.", "My account says I have a pending transfer.", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I did a cash deposit to my account but it doesn't show up", "I had a problem with my card payment, can you help?", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "Help! My wallet was stolen and someone is taking money out. I need this money! What can I do?", "What do I need to do to verify the source of my funds?", "How long will it take for the money to reach my account?", "I can't transfer money from my account.", "How can I find out where the funds are flow?", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "Why is a transaction showing as pending when I recieved cash from an ATM?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "Are you Visa or Mastercard?", "I was wondering about transferring money into my account and how it works. Can you tell me about that?", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "I haven't received my cash yet.", "who can put money in my account?", "In the app, I see a withdrawal I didn't make.", "I am seeing pending from the card payment I made.", "I didn't get cash from an ATM, but the app says I did", "Help! The app has an ATM withdrawl that I didn't make.", "I would like to transfer money into my account.", "Where is the money I topped off with?", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "The app said I withdrew cash at an ATM and I didn't", "I didn't get all the cash I asked for", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "Why hasn't my payment gone through yet?", "Money transfer help? How long?", "My account balance has not updated since I deposited a cheque recently.", "What does it mean if it says that my payment is pending?", "Double check your funds may be declined", "I transferred money and it hasn't come yet", "How can I find the source for my available funds and money?", "I believe my card payment were reverted", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "I tried to top off using the card, but the money just disappeared?", "My balance is not what I thought it was following an ATM withdrawal", "Can I have my money refunded for an item", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "I believe my card payment has reverted", "My card payment won't work.", "where is this money from", "Why didn't my balance update after my cash or checque deposit?", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "I'm hoping you can answer my question about a pending transfer that I've had for a while now. I know that all of the account details are correct, so why is it taking so long to go through?", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I'd like to know how transferring my money into my account works.", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "There's an unauthorized cash withdraw", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "How do people send me money?", "Why is there a direct debit payment on my statement that I didn't do?", "My account shows I have been charged twice for the same meal. How do I get the second payment voided and returned to me? I do not eat out much and my family is living paycheck to paycheck, mostly. I cannot afford to spend more money than necessary, as is, so I must see to it that the cost be promptly credited back onto my card.", "My balance doesn't include my latest transfer", "I don't recognize what this payment on my statement would be for.", "I just saw a fee on my account. When do these get charged?", "I could not access my money at the ATM", "Why didn't my balance change after I transferred some money?", "Is there a reason my cash withdrawal was declined?", "I bought something that I need a refund for.", "Are there ATM fees?", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "My card payment was reverted. Why?", "There is a direct debit that's not mine.", "How does it work when I transfer money into my account?", "Why is my card payment showing as pending?", "What is the dollar that I have pending on my statement there?", "I am using the app, and I see cash withdrawals that I did not authorize.", "My card payment didn't work, can you help?", "my payment was rejected, do you know why?", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "I have a direct debit I didn't set up", "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "Can I get my money back on an item?", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "My money hasn't been deposited yet. When will it be?", "Why would I have a pending payment?", "I visited the ATM but got less money than what I requested. Why?", "I was not distributed the correct amount of cash that I asked for", "Could you explain why my card payment did not work?" ]

[ "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "I bought something and returned it and the money from the return isn't in my account.", "My refund doesn't seem to be showing on my statement.", "I returned something to a store but can't see my refund.", "I still don't have a refund.", "Please help me. I am still waiting on a refund.", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I've been waiting for a refund where is it?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "I cannot find my refund on my statement.", "I cannot view the refunded amount in my account.", "The refund has not appeared in my account", "Give me a refund now!! I am still waiting.", "Can you tell me why a refund I'm owed is not showing on my statement?", "I've been waiting for a refund to show up and I don't see it on my statement yet." ]

[ "I withdrew cash but it still shows as pending?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "I'm expecting to see a cash withdrawal but I'm still waiting.", "Why didn't the money I transferred into my account get added to my balance?", "Why is it failing to top-up?", "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "Why has my new card still not come?", "How come my card payment has been declined?", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "Can you explain your exchange rate policy? I don't think I received the correct amount of cash in my ATM transaction.", "I sent some money and the receiver can't access it.", "What caused my top-up to be returned?", "I have not received my pin yet", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "What do I do if I notice a strange withdrawl in my statement?", "I tried to make a transfer and it failed.", "What could possibly be the cause of my failed transfer?", "The balance has not been updated.", "Tell me why my transfer is pending.", "Why was a payment I made reverted?", "I haven't received my virtual card.", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "What do I do if I cannot access the app?", "How long does it take for a money transfer to show up?", "Is my pending cash withdrawal processed?", "Why can't I get cash out?", "My transfer is stuck pending? How do we fix it to it goes through?", "My card is just not working at this time.", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "Was my card payment reverted?", "I didn't withdraw the amount of cash that is showing up in the app.", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "What should I do if my card is missing?", "I see cash in my app but I did not get it.", "Seems like my top-up has failed", "I am still waiting for a money transfer to process.", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "The transfer I made isn't reflected in my balance", "What does it mean when a cash withdrawal is pending?", "Why won't my card work.", "I see a reverted payment on my account. Why has this happened?", "My cash withdrawal was not entirely complete", "My card was not accepted.", "My transfer to an account failed.", "A cash withdrawal that I didn't authorize is shown on my account - can you please cancel my card as soon as possible?", "There's a cash withdraw on my statement that I didn't make.", "Why isn't my ID being verified?", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "When will my pending payment finish?", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "I have a pending transaction", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "why wasn't a transfer to account approved", "My card payment was cancelled it seems.", "I did a money transaction and dont have a receipt", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "My withdrawl is still pending. Why?", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "Why was I unable to complete my transfer?", "My friend says he hasn't received my transaction", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I just checked and my payment was cancelled, why?", "I'm not sure why my card didn't work", "I transferred some money but I think it has gotten lost somewhere.", "There's a direct debit payment that I don't recognize.", "I can't see my Google Pay top up. Is it not working correctly?", "Why didn't I receive all the cash I requested?", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "Whats wrong with my currency exchange?", "Why is my withdrawl to cash still pending?", "Please help me, there is a transaction in the incorrect account.", "The app shows a withdrawal that I did not make or authorize.", "I transferred some money but the receiver can't pick it up for some reason.", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "Why is my card not working?", "Why is my card payment cancelled?", "My top-up showed as complete, but it's no longer there! What's going on here?", "I noticed that there's a payment on my card that's pending.", "I don't think my top up worked", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "Why isn't my cheque deposit showing on my account? I though it would be faster and would like to to look into it and help.", "my top up isnt there yet where do i find it", "I am not Happy with this product can i get a refund?", "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?", "My identity verification is not working.", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "Who do I contact if there is a direct debit that I did not create.", "I got a transfer fail message, but no explanation of why-- what happened?", "Why isn't the recipient seeing the transaction? I just sent the money.", "What does it mean if my cash withdrawal is pending?", "I deposited cash into my account and I'm having trouble seeing it on my account.", "My beneficiary has been denied, is this normal?", "Could it be that I deactivated my card, its not working?", "My card was working but now it doesn't.", "My card isn't here yet.", "i bought the wrong size and would like a refund", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "Why is my identity not verified?", "I did a payment but the app cancelled it.", "What is the reason my cash withdrawal is still pending?", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "why does the app show a direct debit payment that I did not authorize", "Can you tell me why I wasn't able to complete my transfer?", "can you check why I wasn't able to top up?", "why do I have an unknown payment?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "i havent got my card", "I haven't received my card and am worried it is lost.", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "I didn't get the right amount at the ATM.", "Has my top-up been cancelled?", "Please help me with my card. It won't activate.", "I still do not see the cash deposit in my account from last week. Why?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Did my transfer fail?", "The ATM didn't give me the full requested amount", "There is a direct debit charge that I don't recognize, what can I do?" ]

[ "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "I can't see my refund in my history.", "Still waiting on my refund...", "Why isn't a recent refund on my statement?", "The refund on my account hasn't shown up", "I asked for a refund last week but nothing has happened yet, can you help me please?", "I have a missing refund", "I can't find my refund. Please help.", "who should i contact if my refund doesn't go through?", "Why did I not get my refund yet?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "How do I find the refund on my statement?", "My statement has not shown my refund." ]

[ "I'm interested in learning more about product refunds.", "I see a cash withdrawal that I did not perform.", "Is there a way to revert my transaction from this morning?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "What is preventing me from adding a specific beneficiary?", "I am still waiting for the cash to be returned from a cheque I deposited!", "Why have I not gotten my new card?", "There's a payment in the app that I didn't authorize.", "how come when i asked for 100 it only gave me 20.00 in the app", "I am seeing in the App a payment that its not mine", "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "What's going on? My card wont accept any transactions.", "I deposited a check, but haven't received the funds for it.", "I need to find out why my pending payment hasn't gone through.", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "I deposited money but my balance hasn't been updated yet.", "My cash withdrawal says pending, why?", "It appears my card expires next month, can I order a new one?", "How come my top-up didn't go through instantly, like it usually does?", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "I'm expecting to see a cash withdrawal but I'm still waiting.", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "Why wasn't my bank balance updated?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "Why have I not received a virtual card yet?", "Why is my top-up pending?", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "Why isn't my cash deposit showing up in my account?", "I was at the store earlier and my virtual card didn't work. What's the solution for this problem?", "Why are fees charged for cash withdrawals? I went to withdraw some money earlier today after shopping. There's a new fee that there.", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!", "I ordered my card but it hasn't been delivered yet", "The wrong rate was applied to an item I bought in a currency different from mine. Can this be changed?", "Why is my transfer stuck on pending?", "There is a payment in the app that I did not approve", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "I'm trying to take money from my account but its not letting me. Help!", "I just got my card. It's not linked yet--how do I do that?", "I am having issues using contactless payments, could my card be damaged?", "Why is my transfer still pending after all this time?", "There's a cash withdrawal that didn't make that is showing up.", "there is a transfer pending.", "It says \"pending payment?\" Why is it saying this?", "I'm still waiting for my card that was issued a week ago. What should I do?", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "How do I dispute a debit that I didn't make?", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "Can I wait for you to send me a new card when mine's about to expire?", "My payment did not go through because the app reverted it", "Why is their a charge pending on my card still?", "I did not receive all of my cash back", "For what reason would a top up be reverted and returned to my account?", "Why is my transfer pending?", "Why is my card payment showing as pending?", "My card payment did not go through.", "I sent a transfer and it has been pending for awhile. How long will it stay pending?", "Why hasn't my transfer from Europe gone through?", "My latest payment was declined, I was told everything was back to working order. What happened?", "What is the status of my card's delivery?", "Please help me to know the status of my card payment as its pending since a while.", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Why didn't I get the amount I requested at the ATM?", "Under what condition will my payment revert?", "Tell my why my top-up is pending.", "how do i dispute a payment I didnt make", "I transferred money yesterday, but it still isn't available?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "Why am I being told this transfer will not go thru", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "I put some cash into my account but it's not displaying that on my balance.", "I think someone may have cloned my card or something. My card isn't lost but I just saw a charge of $500 cash withdraw. Can you help me?", "It's declining my transfers. Normally this works, but my card is being declined now and I've tried more than once.", "I checked the app and saw an extra cash withdrawal that I didn't authorize", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "My top up did not go through yet.", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "How long after a failed topup will funds refurn to account", "why hasn't my virtual card come yet?", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "I made a bank transfer and the balance hasn't updated yet.", "Why is my top-up still pending?", "Why is it saying I have a pending payment?", "My withdrawal is pending, why?", "I don't think I made this transaction on my statement", "My card has not arrived yet, where is it?", "why do I have a pending payment?", "How do I dispute a direct debit that I didn't do?", "I was issued a card about a week ago. why hasn't it come in yet?", "How long will it take for my payment to go through?", "What happens when a beneficiary can't receive my transfer?", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "My payment still hasn't processed!", "Help, I don't see my money i just added.", "Why are you keeping my money from me by declining my card? What is going on?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "I transferred some money but it hasn't arrived.", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I have a pending payment on my card. Why?", "Why did my transfer not go through?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "I just made a top-up but it shows as pending! I use your service all the time and have never had a problem before. Why does it keep showing up as pending?", "Is my pending cash withdrawal processed?", "My transfer isn't in", "Why are my transfers and purchases keep getting declined?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "My credit card transaction was declined for a loan payment. Can you tell me why?", "I need some help, I thought you guys accepted crypto top ups?? It won't seem to let me do it. I put money in my account and now it's gone and I didn't spend it. Where did it go??", "There's a cash withdrawal I didn't make", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?" ]

[ "I have not received a refund.", "How long does it take for a refund?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I requested a refund but am unable to see it in my account. Why is that?", "when will I get my refund?", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "Why is the refund not on my statement?", "I returned something to a store but can't see my refund.", "The refund on my account hasn't shown up", "I am waiting on this refund, hurry up.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "Why isn't my refund on my statement?", "How long will it take to get my refund", "How can I investigate a missing refund?", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?" ]

[ "Whats the delivery time to the United States?", "Where are my funds? I topped off my car but it didn't seem to complete.", "why and how soon do I have to have proof of identity to you?", "Why hasn't the transfer shown up in my account yet?", "Can I quickly send a transfer from China? How long will it take?", "I made a payment but the app reverted the payment.", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "I did not receive all of my cash back", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Why isn't the transfer I made to a friend showing?", "Why hasn't my money transfer showed up yet?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "When are you going to transfer the money?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "Why was a payment cancelled on my account?", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "I've been waiting for 3 days, why is my withdrawal still pending?", "I made a check deposit but the cash hasn't arrived in my account yet.", "Can I use American express with apple pay? Why does it make my top up not work?", "Can I have it by a certain date?", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "I still do not see the cash deposit in my account from last week. Why?", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "I didn't receive the right amount of cash back", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "My cash transaction isn't showing on my account", "Is there a specific date i can have it delivered?", "What is stopping my money from transferring?", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "How are cash withdrawals pending?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "My card payment might have been reverted.", "How do I get my card back quickly from a bank machine that it?", "Why is the cash deposit not showing up in my account?", "Why hasn't my withdrawal shown on my statement?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "Should I just wait until the post office sends a change of address form?", "Do I get charged if I am receiving money?", "Why is my withdrawal from the ATM still showing as pending?", "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "Hi, I was trying to use my card but it was declining by ATM. I have cross checked with two different ATMs but i was facing the same issue. Could you please check my account.", "I did a transfer to my account, but it hasn't shown up", "Whats the reason for my payment being declined? It looked like everything went through ok and my account was good.", "What is the estimated time on an urgent transfer from China?", "I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great.", "I have a payment that has not gone through yet", "Is it possible that my card payment was reverted?", "the transfer went through but now it has been pending for quite a while. i need this to go through already", "How long is delivery to the US?", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "I withdrew cash but it still shows as pending?", "Where is my deposit?", "I bought a product a week ago, but may need to return it.", "I got charged in double and want a refund", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "I made a deposit this morning but it is still pending?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "Why would the app revert my payment?", "Is there a problem with the top up system? My transaction hasn't gone through properly", "Pending still shows on this transfer, why?", "How do I tell if my top up was reverted?", "When will a transfer from the US post?", "I need to cancel my recent transfer. I made a mistake. Please help quickly before the transfer goes through.", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "What is the payment in my account that I did not do?", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "When are cards delivered?", "I'm not quite understanding why my cash withdrawal is showing as pending.", "Is the fee with my cash withdrawal a mistake?", "I received my card, how do I get it to show in the app?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "I tried to transfer some money and it hasn't done it yet - what's going on?", "Why is my withdrawl to cash still pending?", "What do I do if I do not recognise a cash withdrawal?", "What do I do if there is a direct debit on my account that shouldn't be there?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "How do I reverse a transaction on my account?", "My top up did not show up as shown and my money has disappeared, can you help me fix this glitch problem?", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "What's the wait time for European transfers?", "The app reverted my recent payment", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "My transfer was wrong, are you able to stop it before it goes through please?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "Is there a way to know when my card will arrive?", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "When will my transfer be in my account?", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "What should I do if I see an unauthorized withdrawal on my statement?", "My card expires very soon. What is the cost and delivery time to get a new one?", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "Why is there a pending time on my transfer?", "Is there a way to revert my transaction from this morning?", "What do I do if I got the wrong amount at the ATM?", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "I did a payment but the app reverted it", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "How long will a transfer take from Europe?", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "My top-up seems to be pending for a long time?", "What is the meaning of a pending payment?", "What happens if I deposit a cheque accidentally?", "What do I do if a transaction shows up twice?", "Who should I talk to or go to resolve a duplicate charge on my statement?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "What would the approximate delivery date be if I transferred something urgently to China?", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "For what reason is my transfer still pending now?", "I sent money to someone but they haven't gotten it, what's going on?", "I recently bought something abroad but the exchange rate is incorrect. Why?", "Are you sure when the withdrawal will show?" ]

[ "Why am I missing my refund", "I was supposed to get a refund but it is not showing up on my card", "I received a refund, however I cannot see it in my account", "Why isn't my refund on my statement?", "My refund isn't going fast enough.", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "My statement has not shown my refund.", "No refund showing in my statement.", "Can I check my recent refund in my statement?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "I am not seeing a refund in my statement.", "Why can't I see a recent refund in my statement?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account." ]

[ "What is stopping my money from transferring?", "What do I do if I notice a strange withdrawl in my statement?", "I took out some cash from the ATM but it is still showing the transaction is pending.", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "My card payment didn't work, can you help?", "Why doesn't my balance reflect my transfer", "When do you charge fees on accounts? I just saw a charge on my statement.", "I tried to withdraw $100 but only got $20. What happened?", "Asked for $100 but only got $20. Why would this happen?", "I didn't get the money I transferred", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "Please help me with the amount that i have withdrawn from the ATM today, the ATM has given me wrong sum of amount, and i could see that the app is displaying the greater amount than taken out.", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "I tried to top up my account and it didn't work", "HOw do I get my card back after the ATM has pulled it in?", "It seems like my card payment didn't work.", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "I haven't received my cash yet.", "How long will my ATM withdrawal be pending?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "My money transfer has not yet occurred", "Why won't my card show up on the app?", "There is a direct debit charge on my account that I don't recognize.", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "I need to have an item refunded.", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "I don't recognize this withdrawal on my statement", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "I see a direct debit transaction in the app that is not mine", "I didn't get the correct amount of money from the ATM machine", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "How come I can't get money at the ATM", "My new landlord is a lier and is trying to rip me off by saying I've not paid my rent when I have paid my rent. What is going on? They say the money hasn't got to them but I see it going out of my account. Can you check that the money went to the right place?", "I was charged twice for a few things this week when I only bought one. What do I do?", "i have been trying to add money with apple pay but it wont work, why?", "Hello, I am facing the issue with my new card as payments are declining again and again. Please help me in this issue.", "Do you have a return policy?", "Since my id hasn't been verified, when can I use my account?", "How is my card payment still pending?", "I just pulled money out of the ATM and was charged a fee, WHy?", "In my statement there is a payment that is I do not recognize", "Why is my balance still the same after a cheque deposit?", "I did not receive my full withdrawal amount", "I withdrew money from the ATM and was overcharged. It said nothing about an extra fee.", "Why hasn't my card been delivered?", "I need to know the time frame that is typical for a transfer from a UK account. I just made a transfer and it doesn't appear. I want to make sure everything is okay.", "I see cash in my app but I did not get it.", "My cash withdrawal says pending, why?", "There are automatic debits on my account that I did not make.", "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.", "How come the ATM gave me less cash than what I asked for?", "my cash withdrawal has not come out of my account yet.", "There was a direct debit from my account and I didn't authorise it", "Why is my withdrawal still pending?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "Can I withdraw money from another bank and transfer it into my empty account?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "Why is my ATM cash withdrawal not working?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "I sees some suspicious spending on my credit card that I don't recall I had made. What should I do?", "I got some cash in the ATM but its still pending", "Why is allowance not being given to my beneficiary?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "Some cash is showing up in my app that I did not get.", "on my statement there is a payment that I don't recognise", "Why can't I top up by cheque?", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "If my card payment is cancelled, what should I do?", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "What do I do if the bank machine won't accept my PIN attempts anymore?", "Why didn't I receive the right amount of cash?", "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.", "My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.", "I need to cancel a payment. Something i purchased a while ago still has not arrived and i'm not going to pay them if they won't send me what I purchased.", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "Yesterday, I made an incorrect payment to the wrong account for my rent payment. I need this addressed as soon as possible and the funds transferred to the correct account by no later than tomorrow.", "I am unhappy with an item I bought. How do I get a refund?", "Although I transferred some money, it has not as of yet, arrived.", "I was trying to top-up and my credit card was declined. Can you tell me why?", "My credit card transaction was declined for a loan payment. Can you tell me why?", "Why is the fee for taking money out so high? I feel I was overcharged and I would have never used this ATM if I would have known ahead of time.", "The ATM did not give me my card back?", "If my funds are running low, will the app top up automatically?", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "My card hasn't arrived.", "Can you explain why the ATM is giving me less money than what I asked for?", "The payment I made with my card is not showing up.", "How can I fix my bank transfer to show up on my bank account?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "I topped up my account but the money isn't there now.", "Why did I not get the amount of money I requested?", "I see money go out that I didn't withdraw.", "why don't you accept american express for adding money to my account", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "It looks like this week I was double charged for a couple things. Is there any way that you can look into this for me and return the double charged items back to my card?", "Why does it say pending cash withdrawal on my statement?", "How long after I receive my statement can I dispute payments on it?", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "My card still hasn't arrived after two weeks, now what?", "I've just made a money transfer to the wrong account, I need to stop the money from being moved as it may be going to someone I don't know. Please can you help?", "Why hasn't a transaction I did to my friend arrived yet?", "I made a payment that's pending. Will it go through?", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "My cash withdrawal is showing as pending, why?", "It does not appear that my message went through.", "How long do I need to wait to see an update after I make a bank transfer?", "The ATM didn't give me the amount I asked for", "my cash withdrawal is pending, why?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "The transfer I made isn't reflected in my balance" ]

[ "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "How can I investigate a missing refund?", "I am waiting on this refund, hurry up.", "My refund isn't going fast enough.", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "My refund isn't showing up on my statement.", "I can not find my refund.", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "Why am I missing my refund", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "Where is my refund? I have been checking my account all day.", "Why isn't my refund showing in my statement?", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me" ]

[ "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "I just checked and my payment was cancelled, why?", "I have not received my pin yet", "Please help. There is a payment in the app that isn't mine.", "My card payment is pending.", "My transfer is pending too long.", "A direct debit payment that I didn't authorise shows up in my app.", "I've already topped up, but I cannot see the funds being available. What happened?", "My Identity verification hasn't passed yet is it possible to use my account?", "I am seeing in the App a some cash withdrawal that does not belong to me", "It seems like my card payment didn't work.", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "How long will my most recent transfer take to go through? The recipient needs the money urgently.", "My account balance has not updated to reflect my recent transfer.", "What is going on with it saying my card payment was declined?", "I was charged extra. Was the exchange rate for my payment last Saturday wrong?", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "I tried to make a transfer like five different times. Why won't your system let me? Is it broke?", "How long does it take for a pending cash withdrawal?", "I have a transfer that's pending and wanted to know how long it is going to take to process?", "Help! In the app there is a payment that I don't remember.", "When I used one of the ATMs in the city centre today, I tried to take out some money, but for whatever reason, the machine declined my card. Just checked it out in my account and that amount is still showing as pending! Is there any way that you can cancel this transaction, because I did not receive any money whatsoever from the ATM", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "I bought some things in the morning but the payment shows as pending", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "I accidentally made a payment from the wrong account yesterday. It's my rent payment, and it's very large, so the account I paid from won't be able to cover the amount. It's really important that the payment be made from the right account?", "What do I do if I see a cash withdrawal on my account that I don't remember making?", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "is there something blocking me from making transfers", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "I would like to report an issue with my product and want to get it refunded", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I just got my card. It's not linked yet--how do I do that?", "What does it mean if my payment has been reverted?", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "I dont see my reciept", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "I tried to send someone money but they haven't received it.", "I have a card payment I didn't make", "It says pending status for my payment. Why?", "I put some money in my account the other day but now its gone? Why is this?", "Hi, I draw out some money from the ATM today. The ATM has given me wrong amount and the application is displaying more amount than i withdraw.", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "I just did a money transaction but its not showing they received it", "In my account I noticed my ATM withdrawal is still pending", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "I didn't receive all the cash I asked for", "Shouldn't my new card be here by now?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "I made a cash withdrawal at an ATM but it still says pending in my account.", "Help me. My transfer was declined. How could this happen?", "I've made a bank transfer but the money doesn't seem to be in my account.", "It's been a couple days how much longer do I have to wait for my transfer?", "If I bought something I didn't like, can I get a refund?", "Help! In the app there is a direct debit that I don't remember.", "Why do I still have a pending cash withdrawal?", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I could not transfer funds to a beneficiary; is there a problem with your software?", "there's a delay in my top-up", "How long will my top-up stay pending?", "Why is a transaction showing as pending when I recieved cash from an ATM?", "Is there a cash withdrawal fee? Because I just got charged?", "I tried withdrawing but my cash is not showing up?", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "Why is my card payment still listed as pending?", "I have a pending transaction", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "how come when i asked for 100 it only gave me 20.00 in the app", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before.", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "Is there a way to revert my transaction from this morning?", "There's a Direct Debit payment in my account that I didn't make", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "Why didn't my transfer to a beneficiary happen?", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "Why did I not get the amount I specified at the ATM?", "My cash transaction isn't showing on my receipt", "the money i transferred didnt arrive", "My credit card for was not approved for a top-up transaction. What happened?", "I don't know why my payment didn't work.", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "My top up hasn't gone through", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "Why is there some cash that I did not deposit in my account?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "Why is my cash deposit not in my account?", "The app is saying I made a withdrawl but I didn't.", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "The app is showing a direct debit transaction that I did not perform", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I did not make a direct debit payment as listed on my app", "I need to find out why my pending payment hasn't gone through.", "My Apple Pay top up with my American Express card is not working? Please tell me why", "My card payment did not complete.", "What should I do? I topped off but the app reversed it.", "The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?", "Why am I being told this transfer will not go thru", "The expiration date on my card is very soon, and I need to get a new one. What are the price and delivery options for my replacement card?", "There is a cash withdrawal on my statement that I did not make", "The terminal I paid at wouldn't take my card. Is something wrong?", "Why does my payment appear as pending?", "Should my cash withdrawal still be pending?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "More fees, this time for withdrawing my own cash. Why are you robbing me?", "there is a transfer pending.", "The cash deposit I made this morning has not been credited to my account", "My card payment didn't work, can you help?", "How long until I see a cash withdrawal?", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "my payment was rejected, do you know why?" ]

[ "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "The refund I asked for isn't showing up", "Why did I not get my refund yet?", "A refund for a recent return has not arrived on my card.", "I requested a refund but can't see it.", "I should have a refund in my statement but I can't see it", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Why isn't my refund showing up in my statement?", "I am missing my refund.", "There is a refund missing.", "I've been waiting for a refund where is it?", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "I can not find my refund.", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything." ]

[ "Hello, a few days ago I transferred my rent check to my landlord, however, he is saying that it has not gone though. On my end everything looks fine and I double checked the account number. Is there anything else that could be holding up the check?", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "I need to update my info.", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "My card has not arrived yet, where is it?", "What's the expected wait time to recieve my new card?", "I transferred the rent payment for my new place a couple days ago but the landlord says it's not there yet, despite showing up as done on my side. I checked the account number I sent it to and it's definitely correct. Can you please verify if the transaction really went through or not?", "My card is very close to expiring. When can I order a new one and how do I do so?", "How do I get my card back quickly from a bank machine that it?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "How long does it take for a payment to change from pending?", "What if my top up is reverted?", "What is the status of my top up?", "Will declined funds I tried to withdraw be returned to me?", "When will my transfer move from pending to confirmed?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?", "How long to I have to wait for a transfer to reach my account?", "There's a debit on my account that I didn't do.", "i received my American Express in Apple pay, is there a reason why top up is not working?", "I didn't receive the correct amount of cash", "When can I expect my card to arrive?", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "Explain what the pending payment means?", "Top up my card please, which y'all support?", "I think my card payment was reverted", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "There's a cash withdraw on my statement that I didn't make.", "My top up hasn't gone through", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "Apparently, I went out today to use my new card and was informed my payment was decline. This is really embarrassing, what happen?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "Help! I need to cancel a transaction.", "how long will it take for my transfer to stop pending", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "I deposited a check, but haven't received the funds for it.", "A cash withdrawal has been done that I didn't do.", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "I notice that I have a card payment that's been cancelled.", "I'm not sure why my card payment was cancelled, can you find out why?", "It looks like someone else withdrew cash from my account, can you help?", "There's a Direct Debit payment in my account that I didn't make", "Can you tell me why my pop-up is still pending?", "My credit card got declined for top up! What's going on? Can you check on why it didn't go through?", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "The other bank confirmed a transfer I made, but this account is not reflecting it yet.", "I keep trying to make a payment, but it doesn't work.", "If I order a card when does it arrive?", "I just checked and my payment was cancelled, why?", "Are purchases returnable for full refund?", "I did not receive my purchase, how do I cancel it?", "Why has my money been returned back to my card.", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "How come I have pending transfers?", "Why hasn't my friend's transaction arrive yet?", "Is my new bank card on the way and is there a way to track it?", "Why was a payment I made reverted?", "I see a direct debit that I didn't authorize", "I didn't get all the money I asked for", "Why is there a direct debit I didn't make showing in the app?", "When will my new card arrive?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "How many days until my US transfer arrives?", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "Can you tell me why you won't let me get my own money out of the money machine? I know I used the right PIN.", "Why has my top up not gone through yet?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "I tried to take out cash but the amount isn't right, so what do I do?", "I found my card, am I able to put it back into the app?", "What on earth is up with the exchange rate! This should have been a much higher amount of cash", "I made a cash withdraw and it shows up as pending why is that?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "i am express delivering my card to the us, how long will that take", "My card hasn't shown up yet.", "How long will my transfer stay pending?", "Is there a problem with the top up system? My transaction hasn't gone through properly", "Why is there a pending time on my transfer?", "Why is the payment from my card still pending?", "Why is the payment on my card still pending?", "why hasn't my top up gone through yet", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "I was issued a card about a week ago. why hasn't it come in yet?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "Why hasn't my account updated?", "Please help me figure out the reason for the odd withdrawal amount from my account?", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Can you tell me when my card will arrive?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "Why is my withdrawal from the ATM still showing as pending?", "I have a payment listed as cancelled.", "I'm attempting to top-up my account but it has been pending for an hour.", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "How long will my ATM withdrawal be pending?", "I have a card payment which shows as pending", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "Why would the app revert my payment?", "Why is a payment I made reverted back to my account?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Hey I am standing in front of an ATM here, it only gave me 10 pounds even though I wanted to withdraw 30! Seems like the app has 30 pounds, what do I do??", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.", "Hello, in these holidays i have been overcharged on the amount i have withdrawn on one of your ATMs. I did not had any clue about the horrible charges otherwise i would not have withdrawn.", "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?", "A direct debit payment I didn't do shows in my app", "I tried to get cash out of the ATM but it is taking too long", "How long will it take for my transferred money to show up?", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "Hello. How long does it usually take to transfer money to another country? I've made sure all the information is correct, but the transfer still says that it's \"pending.\"", "A payment I didn't do shows in my app", "Says that my top-up is incomplete?" ]

[ "I was told I would be getting a refund but I have yet to see it", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "Why is the refund not on my statement?", "Can you tell me why my refund is not showing in my statement?", "I cannot view the refunded amount in my account.", "How long does it take for a refund?", "Why is my refund not showing up on the statement?", "Did my refund go through? It's not on my statement.", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "Why can't I see a recent refund in my statement?", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "My refund doesn't seem to be showing on my statement.", "How can I check if I have received a refund if it is not yet on my statement?", "I contacted the seller and he won't respond. Please just refund me my money." ]

[ "My money hasn't been transferred yet.", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "Why doesn't the person I sent money to see that transfer yet?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "Something is wrong with my payment account since it has been declined", "Um, my top up didn't work", "Why is the payment I made still pending?", "I am seeing in the App a some cash withdrawal that its not mine", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Why is this payment pending?", "Why did I not get the amount I specified at the ATM?", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "I do not see the money I transferred into this account", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "I think my transfer failed. What do I do now?", "What is going on with it saying my card payment was declined?", "Help! In the app there is a direct debit that I don't remember.", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "Some cash withdrawal that I didn't make showed up in the app.", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "There is a payment I don't recognize", "I see in the app some cash was withdrawn, but it's not mine.", "Why hasn't arrived yet a transaction I did to my friend?", "Please explain to me the circumstances in which my card payment would be reverted?", "My topping up didn't go through.", "I want to buy cryptocurrency, but your app doesn't let me. Why?", "Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.", "There are funds in my app that I did not receive.", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I have a payment listed in error.", "I enetered the wrong information, I need my account unblocked How do I do that?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "I did not do this payment", "Why didn't my transfer to a beneficiary go through?", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "I withdrew cash but it still shows as pending?", "I found my old card. Can I link it back into the app?", "Why hasn't my cash arrived from a deposited check?", "Where did my top-up go? I can't find it in my wallet", "I was getting cash and can't get my card back.", "What do I do if there is an electronic debit that is not correct?", "how do you determine your exchange rates because one of yours was off when i got cash", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "I don't recognize a purchase that was made with my card.", "Why are you keeping my money from me by declining my card? What is going on?", "Hi, My card is getting declined continuously when i am trying to top-up. Request you to look into this issue or tell me any other alternatives.", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "I would like to know why a withdraw I made for some cash shows up as pending.", "Could you please recommend what I should do if my card keeps getting declined? I planned to top-up today but I am unable to get it to work. I need a fast solution to this problem.", "Help me please, My Apple Pay American Express top up does not work.", "I didn't get all the cash I asked for", "My account isn't showing a transfer I made.", "Says that my top-up is incomplete?", "Why was my card payment reverted?", "Help! In the app there is a payment that I don't remember.", "Is there a problem that makes my payments show pending?", "there is a transfer pending.", "The money I transferred does not show in the balance.", "The cheque I sent a few days ago has not been deposited yet, what is the hold up?", "What do I do if there is a direct debit on my account that shouldn't be there?", "I made this payment days ago so why hasn't it gone through yet?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "I'm not sure why the card payment didn't work.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?", "Please check payments on my card. There is a duplicate and I only bought it once.", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "There is a card payment that I'm not recognizing.", "Is there a way for me to check my balance?", "Why hasn't my account updated to reflect my current balance?", "I requested for a top-up but it has not reflected", "I tried to make a transfer, but it didn't work.", "Can I stop a transaction?", "No transactions are being accepted, what's wrong with my card?", "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "I just checked and my payment was cancelled, why?", "Someone stole my wallet earlier today, not sure exactly when, probably on Piccadilly circus. Can you check if there were any attempts to use the card and obviously block it?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "My app shows a money withdrawal that I did not do.", "Please help me regarding a direct debit in the app that I don't recognize.", "My credit card transaction was declined for a loan payment. Can you tell me why?", "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "Why isn't my top up showing on my wallet?", "The app doesn't show the card I received.", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "I need a transaction reversed from my account.", "Why was my card declined in a shop?", "I was unable to transfer money from my account.", "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!", "My top-up hasn't gone through, what happened?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "The exchange rate is incorrect on an item I recently purchased in a foreign country.", "I can't see my Google Pay top up. Is it not working correctly?", "My product was faulty.", "i tried to make a transfer to a beneficiary and it didn't go through", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "Why hasn't my withdrawal shown on my statement?", "I have a transaction and would like to know if I it's cancelable?", "Will you please help me get my card back?", "There's a direct debit on my account that I didn't authorize", "I didn't make this payment and it's on my app", "i tried to do a transfer to an account but it didn't work", "My top up keeps showing pending? How long will things be like this? Days, weeks, months? I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "Why wasn't my bank balance updated?", "Some of my card payments look different than where I purchased products from. Why is that?", "Help! The app has an ATM withdrawl that I didn't make.", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "I think I see a withdraw I did not make.", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "Why isn't my balance updating after depositing cheques and cash.", "I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?", "I sent some money and the account hasn't recived the transfer I made." ]

[ "Still waiting on a refund.", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "How can I check if I have received a refund if it is not yet on my statement?", "I requested a refund but can't see it.", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "Why did I not get my refund yet?", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "I was told I would be getting a refund but I have yet to see it", "I need my refund as soon as possible. What else do I have to do?", "It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.", "Did I not get my refund? I don't see it.", "My refund has not shown up in my account. Where is it?", "My statement doesn't show that a refund has processed", "Still waiting on my refund..." ]

[ "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I have a direct debit I didn't make", "Why wouldn't my withdrawal go through?", "My card payment has been declined", "Why is a money transfer not showing?", "Why is my transfer still pending?", "My cash withdrawal isnt showing on my account", "A withdrawal is showing that I don't recognize", "My accounts been charged a payment for something I didn't make.", "Is there a reason behind why my transfer did not work?", "I would like help to revert a transaction I did this morning", "To receive money are there charges?", "My card still hasn't been delivered", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "Hello, I noticed there is a payment from my card to a business that I am not familiar with. I definitely did not make this payment.", "Can you tell me how long it takes for a new card to come?", "I was not able to receive the correct amount of cash.", "When can I expect money to be transferred to my account?", "Why is my card payment still listed as pending?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "I am seeing in the App a payment that its not mine", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "I tried to add a topup to my account but the money isn't there, anymore. Did I do something wrong?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "I don't recognize a purchase that was made with my card.", "I am confused why there is cash I did not accept in my account", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "Someone else accessed my account and made a payment.", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "How much am I charged to receive money?", "How come I don't see my deposit in my account yet?", "The receipient doesn't see my money transfer.", "When should I expect to receive my card?", "My transfer is pending too long.", "My cash deposit hasn't posted to my account.", "I need clarity on why my card is not working.", "What are my payment options?", "Tell my why my top-up is pending.", "Cash deposit to my account but it has not appeared.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "I don't recall making that payment?", "How long until the card arrives?", "I didn't cancel my card payment.", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "I think there's been an unauthorized cash withdrawal from my account.", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and was declined?", "I am still waiting for a money transfer to appear.", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "I have a strange direct debit in my statement", "A cheque deposit hasn't posted to my account, when will my balance update?", "When can I expect the transfer to arrive in my account?", "How long will it take the money to appear in my account?", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "where to i get my funds from?", "Hey, I try to make a bank transfer from my UK account a few hours ago, but it haven't show up yet. Please check my account to make sure everything alright with it?", "The amount of cash I received was not the full amount", "How do I get my money back for a duplicated charge?", "The card payment I attempted to make failed.", "I saw a payment i did not do", "How do I reverse a transaction on my account?", "What do I do if I find a debit charge that I know I didn't do in my billing statement?", "My statement shows a strange direct debit.", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "My top up says it is still pending", "I need to see where my money came from.", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "If someone sends me money, will I be charged?", "Hello. I looked at my account and see that a transaction I tried to do is pending, but I did not complete that transaction. When I was at the ATM, the machine declined my card. Can you make sure that transaction does not go through because I definitely did not receive the money.", "I deposited cash into my account and I'm having trouble seeing it on my account.", "How long should I expect for the card to arrive?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "I would like to see the source of my money.", "I'm waiting for a money transfer to show, still.", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "I see a charge for a direct debit that was not me.", "I have been trying to make a transfer and it won't go through. I have checked all the receipts and its all correct but still won't let me do it.", "What happens when I money transaction doesn't show up on the receiving side?", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "What is the cause that the transfer shows as pending?", "Have a payment that I haven't done.", "How can I tell where my funds came from?", "Why is my cash request and the amount I received different?", "How long do I have to wait for my bank transfer to appear in my account?", "What should I do if I see a withdrawal is pending?", "How long does it take for a pending cash withdrawal?", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "I'm trying to purchase crypto via the app. I haven't been able to get it to go through. Am I doing something wrong?", "There's a payment in the app that I didn't authorize.", "What caused my top-up to be returned?", "Can I check to see where the funds came from?", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "Why did I get blocked?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "How long is it going to take for my funds to show in my account?", "I have a duplicate payment showing", "Who is giving me my money?", "My card payments have stopped.", "The payment for the card did not go through", "Why hasn't my friend's transaction arrive yet?", "I placed a cheque but the funds aren't there", "I'm just wondering when my card will get here.", "There is a direct debit that's not mine.", "I just looked over my statement and I don't recognize the name of a card payment.", "I requested for a top-up but it has not reflected", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "I see a cash withdrawal that I did not perform.", "In my app, a direct debit payment I didn't do shows in my app", "How come I have pending transfers?", "Am I able to track the card that was just sent to me?", "I haven't received my card and am worried it is lost.", "My transfer is still pending, why?", "For what reason would a top up be reverted and returned to my account?", "I am having trouble withdrawing cash.", "What's the normal time frame for a transfer from a UK account? After just making a transfer it doesn't appear at all. I need to know if things went okay.", "I still haven't received my card after two weeks, is it lost?", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?" ]

[ "I returned an item but don't see it on my account?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "My refund is still pending", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "My statement doesn't show that a refund has processed", "I can't see a refund for a return I completed recently.", "My refund isn't showing up on my statement.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "Where is my refund? it appears to be missing.", "I requested a refund and it is missing.", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "Is there a reason my refund isn't showing on my statement?", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "I should have received a refund however it is not showing on my statement", "I am awaiting my refund" ]

[ "Why is there a random payment in my statement?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "I received the wrong amount of cash back", "Why hasn't my top-up gone through?", "Why isn't top-up working? My top-up money disappeared after I saw that it was successfully transferred. Is it gone? Where did it go?", "Is there a way for me to check my balance?", "I sent money to someone but they haven't gotten it, what's going on?", "What is this extra fee on my statement.", "What should I do? I topped off but the app reversed it.", "My transfer didn't work", "What is this direct debit in my statement?", "I enetered the wrong information, I need my account unblocked How do I do that?", "Will the duplicated payment be refunded?", "What went wrong with my transfer?", "Tell me why my transfer failed!", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "It looks like my card payment might have been reverted.", "After I deposited my cash, I still don't see it in my account.", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "There is a payment in the app I did not make", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "Why is the cash transaction still showing as not completed?", "I have a payment that hasn't went through yet.", "What happened to the money that I deposited?", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "I made a mistake with a transaction!", "How do I dispute a debit that I didn't make?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "How can I tell if my card payment is reverted?", "I see my top-up was canceled, but why?", "How come you charge for cash withdrawals? I withdrew cash after buying groceries today, and there seems to be a new fee", "The app is showing a payment I never made.", "My transfer didn't go through.", "My money transfer has not arrived.", "I can't see my Google Pay top up. Is it not working correctly?", "I AM MISSING CASH FROM MY BANK ACCOUNT ACCORDING TO MY APP", "My top-up showed as complete, but it's no longer there! What's going on here?", "I would like to know why my payment is still pending, can you help?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "My card couldn't complete a transfer, why?", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "What is the return policy?", "What is the cause of the delay in applying my card payment to my account?", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "There's a direct debit on my account that I didn't authorize", "What caused my transfer to fail?", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "Hello. I just noticed I was charged two times for a restaurant I visited this week. Can you reverse the additional charge?", "i tried to make a transfer to a beneficiary and it didn't go through", "The app reverted my recent payment", "I just had my card get declined at the ATM! I need to get money out but I am unable to. Why has this happened?", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "I do not recongize a payment in my account.", "There's a Direct Debit payment in my account that I didn't make", "I am not recognizing a debit payment from my account.", "My transfer did not go through.", "My Apple Pay top up with my American Express card is not working? Please tell me why", "i put money on my card and i dont see it on the balance", "I've deposited a check but the cash isn't showing that it's there yet.", "Why am I having trouble withdrawing cash?", "I checked the app and there is a payment that I don't recognize.", "i know i entered the right info, but my top up isn't in my balance", "Why is top up not working if I use my American express with my apple pay?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "Why are you charging for cash withdrawals? I went to withdraw some money earlier today after getting my groceries, and it appears there is a fee that wasn't there before", "I am yet to receive the money in my account how long will this take?", "Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "How long does it take for money to transfer as my balance hasn't been updated", "Is the system down? I've been trying to do a transfer and have failed?", "I can't transfer money from my account.", "What is the reason my cash withdrawal is still pending?", "There is a payment showing as pending and hasn't posted for a few days. When will it post?", "Are purchases returnable for full refund?", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "I added money but my top-up wasn't processed by the app.", "My transfer to beneficiary didn't go through", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "How long does a payment usually show as pending? Is it normal that mine is still pending?", "Please explain why my top-up hasn't been processed yet?", "A transaction I did to my friend hasn't arrived yet, why?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "the app reverted my payment", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "I made a payment but it's still pending", "Why can I not take out cash?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "Why is my transfer not done yet?", "Why was I denied the option to transfer money to a selected beneficiary?", "I made a bank transfer and the balance hasn't updated yet.", "Why is my beneficiary not being allowed to get payment services?", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "How do I dispute a direct debit that I didn't do?", "Please tell me what this direct debit in my statement is", "My card isn't letting me purchase something and I wanted to know why.", "Who should I talk to or go to resolve a duplicate charge on my statement?", "Why was my card payment cancelled?", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "Tell me why my topup wouldn't go through?", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?", "I was recently charged for withdrawing money from my bank ATM. How can that be possible when I haven't been charged for using it before?", "is the a reason why my transfer has failed?", "I sent some money and the receiver can't access it.", "My funds are not transferring to my bank. Why is this not working?", "The card payment I made didn't work.", "I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?", "I didn't get all the cash I asked for", "A seller is stating that they haven't received money yet when the money has already deducted from my account.", "When I deposit cheques and cash, my balance does not update." ]

[ "Still waiting on a refund.", "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "I am missing my refund.", "My statement has not shown my refund.", "When will I be able to see my refund?", "I need my refund as soon as possible. What else do I have to do?", "I was supposed to get a refund but I do not see it.", "I requested a refund from a merchant days ago but I do not see it in my account.", "I was told I would be getting a refund but I have yet to see it", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "Why isn't my refund showing up in my statement?", "Why hasn't my return cleared my account?", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "i need a refund right away but the funds aren't available in my account", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it." ]

[ "What is this random charge of one pound doing on my account?", "How can I tell the source for my available funds?", "How do I know where the funds come from?", "why does the app show a direct debit payment that I did not authorize", "What reasons could cause my top up to be reverted", "I'm going on a trip soon and I needed to convert my Russian ruble to UK pounds, but when I did, your company charged me above the exchange rate. Did you mess up my transaction?", "I see a cash withdrawal in the app that I did not do.", "I think my card payment was cancelled. What happened?", "I'm using the app and I noticed a payment that I didn't make.", "Can you tell me when my money transfer will go through", "How long will my payment be pending?", "I'm trying to transfer money to another country. It's just pending and not sending. My account details are correct. Please help me.", "I would like to know why a withdraw I made for some cash shows up as pending.", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "Who accepts my card?", "Who do I call to cancel a transfer?", "How long does a funds transfer take from one back to another?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "Why is the app showing a still pending message on a withdraw that has already been done?", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "How long will it take for my cash withdrawal to stop pending", "Can I use this to receive my salary?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "Where can I get money from my card?", "I found my card again. Can I put it back into the app?", "There is a direct debit payment that I did not make.", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "Has my top-up gone through?", "There is a payment that is not mine in the app. Please advise/", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "Why did my payment not go through why did it cancel?", "There's a payment in my history I don't recognize", "where do i go to transfer money from one account to this one", "I am seeing inside the App a some cash withdrawal that is not mine", "I recently made a transfer that I would like to cancel", "How can I tell if there will be a fee added to my payment or not?", "There is more than one charge on my account for a transaction.", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "Where can money withdrawals be made?", "There are a couple payments with my card in the app I see that I didn't create. What is happening? Maybe someone gained access to my account.", "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "There was a canceled payment for my card.", "I am seeing in the App a some cash withdrawal that its not mine", "How much money can I withdraw before fees? I noticed a fee on my card but I didn't think I had hit the limit of how much I could withdraw in a month.", "Where is the tracking number for the card you sent me?", "Why is my cash deposit not in my account?", "What should I do about a direct debit that I did not set up?", "how long dies it take for transfers to reflect on my balance", "When will the transaction go through?", "I need to know where do my funds come from", "How does a transfer work?", "I need to see where my money came from.", "Hi, My card withdrawal was declined this morning. It was working fine till yesterday. Please check and inform me.", "When will my transfer move from pending to confirmed?", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "How long does a check take to show up in the account balance?", "If my card payment isn't working what do I do?", "I made a transfer into my account and now I need to cancel it", "my payment was rejected, do you know why?", "When will my transfer move out of pending stage?", "What can I use to receive my salary?", "Why isn't my balance reflecting a transfer I did?", "How long do cheques take to post to your account?", "Can you check if my money has reached my account since it is not showing up yet?", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "What do I need to do to transfer my paycheck to my account?", "What is this withdrawal as I do not remember making it.", "How can I transfer money into my account?", "My statement is showing I was Charged a dollar and I am not sure why.", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "Can you check the exchange rate on a cash transaction I did overseas", "Where is the option to top up with a cheque?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "What kind of fee is there to top-up my account?", "What is the status of my card's delivery?", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "I sent a payment but it isn't showing up in the app", "What does it mean when a cash withdrawal is pending?", "Is there a problem with the top up system? My transaction hasn't gone through properly", "How do I go forth on transferring a sum of money from one account to another?", "Please explain the fee on a transfer I made.", "Can I update my details?", "My product hasn't arrived even though I ordered it a while ago. I want a refund!", "Where do I find the exchange rate?", "Is there a cost to receive money?", "How can I revert a transaction from this morning?", "Help me cancel a transaction.", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "My balance is not what I thought it was following an ATM withdrawal", "A transaction posted twice to my account.", "how do i get into my account and edit my details", "How do i cancel a charge?", "Something is wrong with my payment account since it has been declined", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "Explain why my top up would be reverted.", "How do I change my account details?", "If I make a mistake can I cancel the transaction?", "Are there any charges for receiving money?", "Why isn't my deposit in my account?", "So, I tried topping up my card for the today. Unfortunately, it failed. A couple of days back I used it and it works fine. Can you double check and tell me what's going on?", "Balance hasn't been updated following a cheque or cash deposit", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset. I want a refund as I now refuse to pay for the product.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "It looks like a payment I've made hasn't made it through yet.", "Is there a reason my payments are pending?", "Why is my payment pending?", "How do I cancel a transaction?", "How do I cancel my transfer?", "How do I verify my source of funds?", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "What do i do if the exchange rate was wrong for the item i bought overseas?", "Can I change my information?", "Why am I not seeing the check I deposited this morning in my account?", "Where can I edit personal details?", "I did not receive my purchase, how do I cancel it?", "Is there a cash withdrawal fee? Because I just got charged?" ]

[ "I can not find my refund.", "Why isn't my refund showing in my statement?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Why haven't I received a refund yet?", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "My statement doesn't show that a refund has processed", "My statement does not reflect that a refund has been issued", "When will I be able to see my refund?", "I have not received a refund.", "I was supposed to get a refund but it is not showing up on my card", "I need my refund as soon as possible. What else do I have to do?", "Why hasn't my refund appeared on my statement?", "When will I be able to see the refund", "I am still waiting for a refund", "When will a refund post to my account?", "My refund isn't going fast enough." ]

[ "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "I did a transfer earlier but see that it failed to go through.", "I made a check deposit but the cash hasn't arrived in my account yet.", "I made a payment and it was reverted and wanted to know why?", "If my identy verifacation hasn't gone through can I use my account?", "I want to revert a transaction I did", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "I am waiting for a payment to go through.", "I have a strange cash withdrawal in my statement", "Tell my why my top-up is pending.", "My transfer didn't complete. Why can't I access funds?", "There's a payment with my card that I didn't perform. I don't know that name shown.", "My wallet doesn't show my recent top up.", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "I need to transfer to my account and cant.", "I think a card payment I made was cancelled.", "My transfer to beneficiary didn't go through", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "The card payment I made didn't work.", "Can you tell me why I wasn't able to complete my transfer?", "I received a returned payment that I made.", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "I did a top-up, but I'm not seeing it in my wallet yet.", "what happened to the money after i put in the wrong info and it got declined", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "What do I need to do to correct this failed transfer?", "I have a pending transaction", "I made a mistake when I did a transfer so now what can I do to fix that?", "Please sort your top up! My top up has been pending for an hour already. Can you please make it go through as soon as possible. I really need the money.", "My card payment wasn't accepted.", "Why doesn't it work when I use American Express to try to add money to my account?", "I would like help to revert a transaction I did this morning", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "I made a payment but the app reverted the payment.", "What do I do if I cannot access the app?", "Please explain why my top-up hasn't been processed yet?", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "The amount of cash i have received is not correct.", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I made a transfer to my friend earlier and she hasn't received it yet. What's the hold up?", "Why would there be a payment on my account I don't recognize?", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "I put money into my account for the minimum balance but the application didn't accept.", "I have a strange direct debit in my statement", "Can you tell me what the cash withdrawal is in my statement?", "My transfer to a beneficiary did not go through. Why?", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "Did a card payment that I made get cancelled?", "I deposited money but my balance hasn't been updated yet.", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "Can I dispute a payment even if I notice it several weeks after it was made?", "I withdrew money but the full amount wasn't dispensed.", "My top up keeps showing pending? How long will things be like this? Days, weeks, months? I need the money quite urgently for an important coffee purchase, can you please let me know when top up will work?", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?", "How is this transfer supposed to work? It's not working for me.", "Why wasn't my card payment accepted?", "Please explain why the funds I added were returned to my account.", "I don't know why my card payment did not work", "Is there a reason behind why my transfer did not work?", "I did not receive the correct amount of cash.", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "The cash deposit I made this morning has not been credited to my account", "Why hasn't my card payment cleared yet?", "My transaction to pay for an item was returned to my account.", "My top-up was cancelled, could my bank be the problem?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Explain why my card payment wouldn't go through.", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "Why didn't my transfer complete?", "Is it possible that my card payment was reverted?", "There is a mysterious debit transaction on my statement", "Why do I have a strange payment on my statement?", "Why isn't the recipient seeing the transaction? I just sent the money.", "What is the strange cash withdrawal on my statement?", "My card payment did not complete.", "Why am I seeing a direct debit thats not mine?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "I tried to top-up but it got denied.", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "Is my card payment reverted?", "What do I do if I can't access the app?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "Why can't I see my funds after I topped up?", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "My app shows cash I didn't get.", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "My statement shows charges for things I never purchased. Were my account details stolen?", "I added funds to my account but the app didn't process it.", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "Who do I contact if there is a direct debit that I did not create.", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I was not distributed the correct amount of cash that I asked for", "Why can't I top up by cheque?", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "Why is my 'top up' not showing up in my wallet?", "After my checque or cash deposit, my balance didn't update.", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Unable to use my American Express with Apple Pay to top up my account", "I tried to top up my account and it didn't work", "I did not make a direct debit payment as listed on my app", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "My cash withdrawal shows pending, why?", "What is this cash withdrawal on my statement?", "My cheque deposit didn't seem to work.", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "Why hasn't my top-up gone through?", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "I transferred some money but it hasn't arrived.", "Why has my account balance not changed after depositing a cheque?", "Why is a transaction showing as pending when I recieved cash from an ATM?" ]

[ "When will a refund post to my account?", "Did I not get my refund? I don't see it.", "I need my refund as soon as possible. What else do I have to do?", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "who should i contact if my refund doesn't go through?", "I am missing a refund.", "There is a refund missing.", "Transaction refund missing from my statement.", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "No refund showing in my statement.", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "I cannot see a refund in my account", "Can you tell me why my refund is not showing in my statement?", "The refund isn't showing up on my account.", "How long does it take for a refund?", "Still waiting on a refund." ]

[ "How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.", "My transfer will not go through.", "The ATM didn't give me the the withdraw amount requested.", "What may be the reason that my transfer did not go through?", "My American Express is in my Apple Pay and the top up is failing, why?", "There are a couple of payments with my card shown in the app that I really didn't make myself. Why is it happened?", "I believe that a card payment I made was cancelled.", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "Why is the payment I made still pending?", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "I think a payment I made with a card was cancelled.", "My transfer to a beneficiary did not go through. Why?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "i don't see the top-up verification code anywhere", "My card payment won't work.", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "I haven't seen the cash yet from the cheque I deposited.", "The app says I got cash from an ATM but I didn't", "I have a payment that is still pending", "My cash withdrawal says pending, why?", "Why has my payment been reversed?", "I am not recognizing a debit payment from my account.", "I don't know why my card payment did not work", "If I have already completed a cash withdrawal at an ATM, is it normal for it to show as a pending transaction on the app?", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "My cash withdrawal is showing as pending, why?", "I put some money in my account the other day but now its gone? Why is this?", "I am having a huge problem with my card being declined and it's really important that I top-up today. Would you please look into this further and let me know how I can get this fixed?", "I transferred some money and it didint arrive", "Why was my Payment declined", "I have a pending money transfer", "I keep trying to make a payment, but it doesn't work.", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "I am confused why there is cash I did not accept in my account", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I have a reverted top up I made and wanted to know why it didn't go through.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "I used my card to top up, but now I don't see the money in my account.", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "I recently made a payment, and it is showing up in my account as \"pending\". What does that mean?", "Why was a payment cancelled on my account?", "I sent money to a person and they haven't received the payment yet.", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "I am still waiting for a cash withdrawal to show", "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.", "I couldn't get the money I needed.", "I didn't get the correct amount of money from the ATM machine", "I made an out of country transfer and it hasn't went through yet.", "Why did I not get the amount I specified at the ATM?", "Why is my beneficiary not being allowed to get payment services?", "There is a direct debit payment that I did not make.", "I was attempting to top up with my card but the money has vanished!", "I deposited a check a few days ago and it's still not gone in! Please help me with this", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "Somehow I am missing my card. What should I do?", "My card payment's cancelled", "When will it get delivered?", "I think my transfer failed. What do I do now?", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "How is this transfer supposed to work? It's not working for me.", "I did not get my card yet, is it lost?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "I deposited money but my balance hasn't been updated yet.", "I was checking my statement and I think one of my card payments has reverted", "What is the reason my cash withdrawal is still pending?", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "Why isn't my google top-up pay working?", "Seems like my top-up has failed", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I seem to be unable to make any transactions.", "Can you tell me if my top-up has been cancelled?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "I tried to top off using the card, but the money just disappeared?", "I don't think my top up worked", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Why didn't I receive all the cash I requested?", "What does it mean if my payment was reverted?", "Why isn't my balance reflecting a transfer I did?", "A direct debit appears in the app but I didn't authorize it.", "I haven't received my pin", "I made this payment days ago so why hasn't it gone through yet?", "There's a cash withdraw on my statement that I didn't make.", "Why won't my card show up on the app?", "I can't find the money I just added to my account.", "The top-up verification code is not visible.", "I didn't get cash from an ATM, but the app says I did", "The transfer was accepted but now it's stuck on pending. When will it go through?", "My payment still hasn't processed!", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "I can't get a contactless payment to work.", "My card payment did not work.", "My account balance has not updated since I deposited a cheque recently.", "Can you explain to me why a cash withdrawal shows up as pending?", "There is a direct debit I do not recognise in my statement", "The amount of cash i have received is not correct.", "My top-up was cancelled, could my bank be the problem?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "Why is my cash withdrawal still pending?", "why have I got a pending transfer? I'm confused!!", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "my cash balance less than what I thought", "Are cheques accepted to my account? Mine didn't seem to work.", "I have a charge I did not make.", "I misplaced my phone so I can't use the app! Does this mean I can't use my card?", "Hello, I'm a brand new customer and tried topping up for the first time today. It has been pending for half an hour and doesn't seem to be working. Please resolve this.", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "is there something blocking me from making transfers", "I was wondering how long does it take for a payment to go thru? It seems my last payment is stuck and hasn't moved.", "My card doesn't seem to work.", "I just deposited cash to my account and can't find it!", "I put in a payment a while ago and it has still not cleared and is showing up as \"pending\", how long does it take to clear?", "Can you explain why my payment is still pending?", "can you check why I wasn't able to top up?", "My identity wasn't verified" ]

[ "It's been more than a week since I had a return charged to my card, why hasn't it showed up?", "my refund has not hit my account yet", "Did I not get my refund? I don't see it.", "When do I see my recent refund in my statement", "I can not find my refund.", "They said I would get a refund but I don't see it on my statement.", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "How long does it take for a refund?", "why cant you just refund me instead of a merchant", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "I am waiting on this refund, hurry up.", "How long will it take to refund me", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "Where is my recent refund in the my statement?", "i was supposed to get a refund but my balance hasn't changed, why not?" ]

[ "I'm checking the app and I see a payment that's not mine.", "How is my card payment still pending?", "Cash withdrawal still pending?", "What's the refund process?", "How can i get a refund for something i just bought?", "Is there a local ATM that will provide British pounds, I have no money for my homeward journey and do not feel comfortable waiting until I arrive in Britain. Will a withdrawal involve extra charges?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "I have a strange payment in my statement", "Why has my card payment not yet been applied to my account?", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "What do I do if there is an electronic debit that is not correct?", "My withdrawal is pending, why?", "Am I able to return an item for a refund?", "My account did not allow the transfer.", "Why are my transfers and purchases keep getting declined?", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "My friend deposited $100 into my account, but it is not showing up!", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "I know I didn't make this payment showing up on my card, I don't remember this person at all.", "I made a bank transfer and the balance hasn't updated yet.", "My payment did not go through because the app reverted it", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "I noticed after looking over my transactions that I have been charged twice from an earlier restaurant visit this week. Is it possible that one of these can be removed so I get the money back for the one that is not accurate?", "$1 extra has been charged on my statement, why is that?", "I made a check and cash deposit that wasn't credited to my account.", "I've changed my mind on an item. How do I get a refund?", "How long do deposits take to appear? I've been waiting for more than a week and need the money!", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I have a strange direct debit in my statement", "my cash withdrawal is pending, why?", "I pulled cash from the ATM earlier. Why is it still pending if I already have the cash?", "I tried to transfer money to a receiver and they didn't get the right amount. What is going on and who do I contact to help me?", "I transferred money yesterday, but it still isn't available?", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "There was a direct debit transaction I have don't think should be there.", "Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "I was trying to purchase something at the store today and my card has been declined. Why has this happened?", "What stopped my transfer, from being accepted?", "The exchange rate you're using is terrible - this can't be the official interbank exchange rate, can it?", "Why is my cash still pending that I put in ATM?", "Hello, there seems to be a billing mistake associated with my account. My app was charged $1 more than it should have. Could you please explain why this may have happened?", "Can I use my account even though the identity verification has not passed yet?", "I completed a transfer that isn't showing up on my account.", "I didn't receive the amount of cash I requested for the ATM.", "Why is the cash deposit not showing up in my account?", "I think I see a withdraw I did not make.", "My money hasn't been deposited yet. When will it be?", "What is the reason I couldn't do a transfer to a beneficiary?", "I sent a payment but it isn't showing up in the app", "My card appears to have never arrived?", "I tried topping up my account but it failed, can you help me?", "Why can I not transfer money into my account?", "I tried activating my bill of fare and it didn't workplace", "I did not receive the correct amount of cash.", "Are you sure this is the interbank exchange rate? This rate is really bad.", "I noticed an extra $1 charge on my statement, can you tell me why that is?", "I look but I see no virtual card. Why is that?", "I was under the impression ATM cash withdrawals were free. Why was I suddenly charged for my most recent ATM transaction?", "I did a money transfer to my account and it is not showing there.", "My statement shows a strange direct debit.", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Why is this payment pending?", "My card payment did not go through.", "Why hasn't payment gone through yet?", "Would I be able to get a refund for something I bought?", "I made a transfer but my balance hasn't been updated", "I think my card has been used by somebody else since I was never in the little town where some transactions on this bill have come from. Please stop this right away.", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "My card was supposed to arrive, but hasn't?", "I just looked over my statement and I don't recognize the name of a card payment.", "why have I got a pending transfer? I'm confused!!", "My balance doesn't show my deposit.", "How come there is a $1 extra charge on my statement?", "Is the 1 pound charge I can see an error or an incorrect entry?", "I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "Why didn't the ATM give me my money?", "I sent some money but the intended recipient says it hasn't arrived", "My funding to my card didn't go through.", "Did a card payment that I made get cancelled?", "I finished my transfer. I am having an issue with it still pending. It has been a long time and i'm growing impatient", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "Is my cash withdrawal pending?", "So my top-up failed, could you tell me why?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "Hi - I have made a transaction to my new landlord but unfortunately it shows on my end but not on the landlord's end. The numbers are correct. Can you confirm when that will go through?", "My payment is in the app but hasn't gone through yet", "I made a deposit but it is not showing up in my balance.", "I put cash in my account, but I don't see it.", "I did a cash deposit to my account but my balance is still the same. What happened?", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "I made a payment but it's still pending", "There's something wrong on my bill. A transfer fee should never have been added.", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "What is the normal time to make an international transfer? I made one a few days ago that still hasn't arrived.", "Can you tell me why my transfer is pending still?", "I'm not able to withdraw money from the ATM but I'm not sure why.", "I'm getting an error when trying to make a payment. I want to purchase a flat but my mortgage payment needs to go through. Can you help me?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "Why hasn't my card payment cleared yet?", "why would i be declined if i had money iin my account", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "Why am I unable to withdrawal cash?", "Why can I not make a transfer?", "A WD was just made on my account, but it was not me and I still have my card. What to do?", "I have been trying to exchange this for crypto but the app won't work could you please help me?", "Why hasn't my cash been deposited yet?", "It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?", "What do I do if the bank machine won't accept my PIN attempts anymore?", "how can i add money to my account if you don't accept cash", "I asked for $40 and I only received $20, what happened?", "The ATM didn't give me the amount I asked for" ]

[ "I am missing my refund.", "Where is my refund? I have been checking my account all day.", "Why hasn't my refund been appiled to my account?", "I still don't have a refund.", "A refund for a recent return has not arrived on my card.", "How can I investigate a missing refund?", "Why isn't my refund showing up in my statement?", "what is the status of my refund", "I have not received a refund.", "I can't see a refund for a return I completed recently.", "i was supposed to get a refund but my balance hasn't changed, why not?", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I can not find my refund.", "Why is the refund not on my statement?" ]

[ "The app is saying I made a withdrawl but I didn't.", "I am waiting for a pending money transfer to process.", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "How do I dispute a debit that I didn't make?", "The amount of exchange was not correct for the item i bought.", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "Why is it saying my card payment is declined when I made it?", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Please help to explain to me why my new card was declined when I tried to use it at my grocery store this morning to pay for the items I needed. I tried three times to use it and it kept being declined. I was very embarrassed standing there trying to buy my groceries.", "Why is the payment on my card still pending?", "I have to verify my source of funds.", "My top up may have been reverted", "Why isn't the transfer I made to a friend showing?", "I made a transaction to the wrong account!", "I transferred money and it hasn't come yet", "What does it mean if it says my card payment has been cancelled?", "There is a payment in the app I did not make", "I didn't make a payment that shows in my app.", "Can you please tell me why my transfer failed?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "I got double charged for a payment so how do I fix that?", "How many days does it take until funds are in my account?", "Why is the payment from my card still pending?", "Can someone explain why I'm getting a message on my screen saying my transfer isn't possible? I've done several in the past and haven't had a single problem until now. What's going on?", "Why would I receive an error that my transfer isn't possible when I've done it before?", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "I would like a refund on the extra pound I was charged.", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I stupidly initiated a rent payment from the wrong account yesterday. It can't be paid from that account, but it really needs to get paid on time. Am I able to move the payment to the right account?", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?", "Why is a transaction showing as pending when I recieved cash from an ATM?", "In my app, a direct debit payment that I didn't do shows up.", "i tried to withdraw money but was told i didn't have funds", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "I am confused as to why my transfer could still be pending.", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "Please explain why my top-up didn't go through.", "I tried to use my debit card, but the payment did not work.", "How long does a check take to show up in the account balance?", "The transfer that I was trying to complete was declined. What was the cause?", "My card was topped this morning but I can't see the funds. Why didn't it complete?", "I don't recognize some transactions. Is someone else using it?", "Can you explain why my transfer was unsuccessful?", "I just got an email in confirming my purchase with my card. I login to the mobile app on the card and found out there are several purchase were made without me aware of it. Evidently someone had stole my card information and made these fraudulent purchase. I need the transaction to be reverse and have my card suspended.", "Why has my card payment been cancelled?", "My credit card payment has been in pending status for a super long time. I don't get it. Why is it like this? When will it go through?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?", "On my statement, there is a strange 1£ charge that appears as pending. What's causing that? I haven't purchased anything that's just a pound.", "Why is my transfer not showing", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "My transfer did not work, what was the reason?", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "I took out money from the ATM and it's still showing as pending?", "I did not receive the right amount of cash.", "Why won't the ATM let me withdraw money?", "Why is there an uknown charge showing on my account?", "My account balance has not gone up even though I just transferred money into it", "Why is a transfer I did recently still processing?", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "How long should a cheque deposit take to show? My account hasn't updated and I want to make sure everything is okay.", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "My transfer is pending, why?", "My money transaction can't be seen by the person I sent it to", "I need assistance with transferring funds to another account.", "Why is the app showing a still pending message on a withdraw that has already been done?", "I tried to get cash at some ATM in the city centre earlier but the machine declined my card. I've seen it still shows up as pending in my account. Please cancel it immediately as I definitely have not received that money!", "What do I do if my top-up has not gone through?", "The app reverted the payment I made.", "I want to reverse my transaction from earlier", "I wasn't able to do a transfer to an account", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "I see a direct debit transaction in my history that I did not set up.", "There is the same transaction showing more than once.", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "Why is my cash withdrawal pending?", "My transfer to a beneficiary did not go through. Why?", "Tell me why my card payment has been declined.", "Where can I check to see where the money in my account came from?", "How can I find out about an extra fee on my statement?", "How can I request cash back? The ATM just gave me the wrong amount, the app shows the amount that I've been actually charged though...", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "I tried to make a transfer and it didn't work.", "My top-up hasn't gone through, what happened?", "Why have I been charged more than once for the same transaction?", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "My app shows a money withdrawal that I did not do.", "I have a card payment which shows as pending", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "My top-up was cancelled, could my bank be the problem?", "I just made a transfer from a UK account. How long does that typically take to show up? I just want to make sure it worked alright.", "Give me back my money, I'm not paying the sellers. It has been a long time ago that I made an order and it just isn't coming.", "I didn't receive the correct exchange rate for an item that I bought.", "My payment was reverted by the app", "I made a transfer and they haven't received the money I sent them.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "My wallet doesn't show my recent top up.", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "Why is my cash withdrawal still pending?", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "I'm pretty frustrated about a pound charge that keeps showing up in my account statement. It's listed in the app as \"pending\", it never changes, and now I'm thinking someone's hacked my account!", "Why is my transaction taking so long to complete?", "Can I use my account although my identity verification has yet to pass?", "Why hasn't my transfer been made?", "The transfer I did hasn't arrived" ]

[ "My refund for a purchase hasn't cone through yet.", "Why can't I see my refund in my statement?", "How long does it take for a refund to appear?", "The refund isn't appearing in my account", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Where is the refund on my statement?", "I am awaiting my refund", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "I returned something to a store but can't see my refund.", "What is taking so long with my refund?", "I asked for a refund but its not here yet", "I can not find my refund.", "i need a refund right away but the funds aren't available in my account", "Hurry and refund me, I am waiting" ]

[ "My top is still pending.", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "In the App I see a payment that is not mine.", "How much am I charged to receive money?", "Why am I unable to transfer money when I was able to before?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "I deposited cash into my account and I'm having trouble seeing it on my account.", "What does it mean if my cash withdrawal is pending?", "I tried to withdraw cash, but got declined!", "My topup got reverted. Please let me know if there is any issue in system.", "I have yet to receive the cash I added to my account this morning.", "I haven't received my transfer funds yet, where are they?", "I made a deposit this morning but it is still pending?", "I am having problems with my contactless.", "I made a cash withdraw and it shows up as pending why is that?", "I am having trouble to verify my identity", "What does it mean if my cash withdrawal does not show up properly?", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "Why have I not received my PIN", "Is my card broken?", "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "My transfer failed. Help!", "Explain why my card payment wouldn't go through.", "I don't recognize this payment", "Why has my payment been declined? I paid by card.", "There's a direct debit on my account that I didn't authorize", "There's a payment in my history I don't recognize", "How long will it take for my top up to work? It's still pending", "is there something blocking me from making transfers", "Why hasn't my top-up gone through?", "There is a direct debit charge that I don't recognize, what can I do?", "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "I need to cancel an incorrect transaction.", "When I tried to pay in a store my card din't work", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "I have a pending transfer", "Could you tell me why my cash withdrawal was declined?", "Help, I don't see my money i just added.", "Why am I being declined?", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I tired to move my money, but my transfer was declined.", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "It says \"pending payment?\" Why is it saying this?", "My cash withdrawal is showing as pending, why?", "Says that my top-up is incomplete?", "Why didn`t my topup go through?", "How do I know if my top up was unsuccessful?", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "I don't think my card payment exchange rate is correct.", "Why am I unable to take money from my card but the statement says the transaction is still pending?", "I have a card payment that I don't recognize. What should I do?", "Why did I get declined when trying to get cash?", "I am having issues using contactless payments, could my card be damaged?", "Card payment is showing as pending", "why wouldnt the atm give me money", "I did a transfer earlier but see that it failed to go through.", "I just completed a bank transfer and the balance didn't update", "There is a strange 1£ charge that appears as pending on my statement. What's the cause for that? I haven't purchased anything for a pound.", "How do I dispute a debit that I didn't make?", "What stopped my transfer, from being accepted?", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "It looks like my card payment was sent back.", "I may need to dispute a Direct Debit payment.", "I did a payment but the app cancelled it.", "For how long will my transfer be pending?", "my statement contains an unknown payment", "Can you tell me why my card is not working? I keep trying to use it but it keeps rejecting my payment. I am being careful and entering the info correctly but it still happens.", "Card payment has be declined.", "Why was the exchange rate incorrect for an item I recently bought?", "I need to know if everything is okay here. After making a transfer from a UK account it doesn't show up. How long does this normally take to process?", "How long does it take for my payment to process?", "I did a bank transfer to top up, but the money is not available.", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "I notice there's a pending payment on my card.", "I have a cash withdrawal that I do not recognise.", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?", "I recently bought something abroad but the exchange rate is incorrect. Why?", "My disposable card seems not to be working am I doing something wrong?", "Payment I didn't do.", "Why is allowance not being given to my beneficiary?", "The transfer I made isn't reflected in my balance", "I still haven't received my card after two weeks, is it lost?", "I did a cash deposit to my account but it doesn't show up", "If someone sends me money, will I be charged?", "Why does is payment not going through? Did my account get frozen or some other issue I don't know about. What can I do to fix this problem?", "What happens if a merchant doesn't accept a payment?", "The payment on my card shows as pending.", "Someone stole my wallet a couple of hours ago now and they have taken money from my account. Is there any way that you can help so I won't lose any more of my money.", "I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?", "I see a direct debit that I didn't authorize", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "I don't think the charges made when I had currency exchanged are right.", "I have a payment that shows twice", "What should I do if my card payment was cancelled?", "My statement indicates I made a payment to an unfamiliar merchant.", "I went tot the ATM earlier today and didn't realize this till now but I did not get all the money I requested. I believe my account was charged for 100 but I only got 80. Is there any way we can solve this problem?", "There's a payment in the app I don't recognize.", "Why would my card payment be reverted?", "My new card isn't here and it was issued a week ago.", "What does it mean if it says my card payment has been cancelled?", "What do i do if the exchange rate was wrong for the item i bought overseas?", "What could possibly be the cause of my failed transfer?", "Why has my card been declined?", "I'm really concerned because I only made one transaction, but it's appearing multiple times.", "How can I get my card back out?", "My top up hasn't gone through", "I received the wrong amount of cash.", "My transfer was declined. What might the reason be?", "Why didn't my transfer to a beneficiary go through?", "I have a cash withdrawal that I don't recognize.", "Why has my transfer been declined?", "I would like to retract my purchase.", "I have a confusing payment appear on my statement and I don't recognise it!", "why have I got a pending transfer? I'm confused!!" ]

[ "Why hasn't my return cleared my account?", "I can't see a refund for a return I completed recently.", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I should have received a refund however it is not showing on my statement", "There is not a refund in my statement.", "The refund has not appeared in my account", "I am waiting on this refund, hurry up.", "I should have a refund in my statement but I can't see it", "Give me a refund now!! I am still waiting.", "I can't see all the refunds in my statement", "I am waiting on the refund", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "I've been waiting for a refund where is it?", "I received a refund, however I cannot see it in my account", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "I can't find my refund. Please help." ]

[ "I did a card payment but its status is still coming as pending. Please check and inform when it would complete.", "Can I change the amount I made on a payment that I made to the payment is correct.", "My latest payment was declined, I was told everything was back to working order. What happened?", "How do i cancel my transaction?", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "I am not Happy with this product can i get a refund?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "my statement contains an unknown payment", "What steps do I need to do to delete my account?", "Whats the process of tranfering money into an account?", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "The check I deposited yesterday isn't listed yet. Isn't that pretty slow? I need to see the balance increased by that check.", "I just sent money but the person I sent it to doesn't see it. What happened?", "Is there a top up limit for my account?", "What should I do if I see a withdrawal is pending?", "What age do I have to be?", "I have a payment that hasn't went through yet.", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional fees?", "My account seems a bit off and getting weird charges.", "Why is my top-up showing as reverted?", "Do you take checks?", "there is money in my account that i didnt put there", "Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.", "I submitted a transaction to the incorrect account.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "How long should I expect for the card to arrive?", "Is a bank transfer acceptable for topping up my account?", "I would like my money back for an item I purchased", "Can I cancel a transfer I made", "There is more than one of the same transaction on my account.", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "How do I add the card I just received to show up in the app?", "Can I track when my card will be delivered?", "How can I check on the delivery status of my card?", "Is there a reason why my account isn't updating because I used a check to balance my account?", "What is the strange cash withdrawal on my statement?", "What do I owe for a new card?", "If my account is low in funds, can I set an auto top-up?", "I'm just wondering when my card will get here.", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "How come the money from the merchant appeared back into my account?", "How can I stop fraud on my account right now?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "Can I have it delivered on a specific date?", "I just got an error message saying my transfer is not possible? Why is that? I've transferred money before and it worked without problem", "There is a debit transaction on my statement that I did not make", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "As I double checked that I have the correct account details that i submitted , they're right for sure. Transfer is still pending so far.", "What is the pending payment on my card about?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I have a transaction and would like to know if I it's cancelable?", "Have you started charging for cash withdrawals? I always thought it was free until I noticed this fee. How much is the fee?", "At what age can a person open an account?", "If I make a transaction can I cancel it?", "i bought the wrong size and would like a refund", "It appears that I am being double charged for some items that I have purchased this past week. Please review and correct.", "Where can I check to see where the money in my account came from?", "My balance doesn't include my latest transfer", "How soon do cards arrive after I order them?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "What happens after my card expires?", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "how long does it take for a transfer to arrive", "Where's accounting for my cash withdrawal?", "Some cash withdrawal that I didn't make showed up in the app.", "I ordered online weeks ago and I never received my package in the mail and I don't want to wait any more. So if I could get my money back now that would be great.", "Why isn't my balance updating after depositing cheques and cash.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "How long do transfers take, mine just says pending?", "Is the 1 pound charge I can see an error or an incorrect entry?", "My card is expiring so how fast can I get a new one and how much will it be?", "What is this direct debit in my statement?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "I made an online purchase and the order has not shown up. Give me my money back.", "Why was my card payment reversed?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "How long do transfer pend for?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "How can I tell if there will be a fee added to my payment or not?", "Please help me, there is a transaction in the incorrect account.", "What happens if the ATM doesn't give me back my card?", "Why was my payment cancelled?", "What are my payment options?", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "I have an outgoing transfer", "Hi there, I came across a problem with my top up and my money is missing, was there a system error?", "I don't think I made this payment that is showing up", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "In the app, I see a withdrawal I didn't make.", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "Can it be delivered by a specific date?", "Why hasn't my transaction been completed?", "I would like to revert a transaction I did this morning", "If I make a mistake can I cancel the transaction?", "How long does a transfer take?", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "What reasons could cause my top up to be reverted", "What do I need to do to transfer my paycheck to my account?", "A seller is stating that they haven't received money yet when the money has already deducted from my account.", "Will I be charged for receiving the money?", "There's a cash withdrawal on my account that I didn't make", "There's a debit on my account that I didn't do.", "How do I go forth on transferring money into my account?", "Is there an issue with my card payment as it has not gone through.", "Is there a way to know when my card will arrive?", "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.", "Is my cash withdrawal pending?", "My card's expiring, what happens now?", "My statement shows different transaction times.", "Why has my top-up been reverted?", "Why hasn't my transaction completed?", "How do I receive money from someone?", "I have a cash withdrawal on my statement that I am unsure of.", "I did a transfer to my account but it doesn't show up", "How long does a transfer take to reach one's account.", "I don't want to buy this car anymore, can I cancel the transaction and get a quick refund back?", "Will topping up by transfer lead to a charge on my account?", "How long does it take for a transfer?" ]

[ "Why isn't my refund showing up?", "My refund is not showing up in my account. Where is it?", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "I returned an item but don't see it on my account?", "Why can't I see my refund in my statement?", "Can I check my recent refund in my statement?", "i was supposed to get a refund but my balance hasn't changed, why not?", "How will I know when I get my refund?", "My refund has not yet been credited on my statement", "I'm looking at my statement, and my refund is not on there.", "I have received my statement but I do not see my refund, why is that?", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "I'm supposed to have a refund but it isn't there", "what is the status of my refund", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "My refund has not arrived, and I am unsure why. Who do I contact?" ]

[ "what is going on with my cash withdrawal? the exchange rate is wrong", "I deposited a check a few days ago and it's still not gone in! Please help me with this", "I just purchased a disposable virtual card. Am I able to use it for online purchases immediately?", "I want to take back my transaction", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "Where do I find how to top off with a check?", "Why hasn't the money I transferred into my account shown up yet?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "How long do transfers take, mine just says pending?", "How do you fix my card payment?", "How long does it take for pending transfer transactions to post?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "Can I change my PIN at a nearby ATM when in Spain? I think someone saw my PIN and I need to change it but am on vacation.", "I believe my card payment has reverted", "what is this charge i didnt do it what can i do", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "What is your exchange rate between UK pounds and Russian rubles for my last transaction", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "Can you explain why my payment is still pending?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "Hi, Is there any problem with app? As i am facing some issues with the exchange of crypto currency. I am extremely interested in buying.", "How long should I expect for the card to arrive?", "Why hasn't my withdrawal shown on my statement?", "Why is a transfer I did recently still processing?", "Can you tell me why I haven't received my new card yet?", "I would like help to revert a transaction I did this morning", "I received my new card. Where is it in the app?", "What can I expect at card expiration?", "Can I see the source of my available money?", "Can you tell me why my top up was reverted?", "Can you look at my account ans see why my card was declined", "Is there a way to undo a transaction?", "What do I need to see my source of money?", "I transferred some money to a friend of mine who urgently needs some money right now. How long will it take to get to her?", "Is it possible to tell if my top up has reverted?", "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "What are the steps to get my card back that was kept by the ATM?", "The cheque I deposited isn't showing in my account", "I attempted to top up my car today, it failed! I just got it a couple of days before and it worked then. What is going on with it?", "how long should I expect to wait for my card to arrive?", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "I would like to know why a withdraw I made for some cash shows up as pending.", "How can I fix my card if the contactless function didn't work this morning?", "There is some odd 1£ charge that appears as pending on my statement. What's that about? Pretty sure I haven't purchased anything for a pound there.", "What is the reason my cash withdrawal is still pending?", "Who is giving me my money?", "How long does a funds transfer take from one back to another?", "I made a cash deposit to my account but i don't see it", "HOw do I get my card back after the ATM has pulled it in?", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "Help, I need to top up my account. Where do I send a check?", "i withdrew cash and dont see it reflected on the balance", "There is payment showing that I didn't do.", "How do I troubleshoot Google pay top up?", "I initiated a Bank transfer form Europe, how long will this take?", "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "My mother deposited a cheque into my account last week, why is it still not showing up?", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "How will I know when I can use the auto top-up feature?", "How long will my transfer stay pending?", "How many days does it take for a transfer to go through?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "How do I check to see why my card payment was declined?", "Can you please tell me how long it takes for the transfer to be available.", "My card will expire soon, When do I need to order a new one?", "Where is my new card if I haven't received it yet?", "Can you please check the exchange rate when I was getting cash?", "Why does my payment appear as pending?", "I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.", "Is there a problem with the top up system? My transaction hasn't gone through properly", "I did a transfer to my account but it doesn't show up", "Can I specify a day for my card to be delivered?", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "I completed a money transaction but the recipient hasn't received it", "I made a mistake and did a transaction to a wrong account, can I cancel?", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "How do I cancel a recent transfer?", "Can I track when my card will be delivered?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "I was refunded the money for something I bought already.", "Will I be charged for receiving money?", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "What does it mean when a payment is pending?", "why does the app show a direct debit payment that I did not authorize", "Hi, I am new to this. Are there any additional fees or charges that I should be aware of? I was looking through the app and I thought I saw something in regards to fee-free allowances.", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "I've been waiting for over an hour for a top up to go through. How long is this supposed to take? I really need this money.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "How long does it take to transfer from china? Is there a way to transfer it quickly, I need it urgently?", "My cash transaction isn't showing on my account", "My app shows some cash I didn't get.", "What do I do when a charge has been made that I did not make?", "I ordered my card 2 weeks ago and it still isn't here? What do I do?", "May I use my account now, even though the identity verification has not gone through yet?", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "How come I don't see my deposit in my account yet?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I haven't received money from a transfer?", "The transfer keeps failing - I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, I have no idea why", "Do you know if my top-up has been cancelled?", "How long do I wait for a transfer to take?", "I'm using the app and I noticed a payment that I didn't make.", "Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.", "Will there be additional costs of I make a withdrawal from a local ATM of British pounds? I need some cash to feel comfortable on the journey home", "i noticed that the funds were returned to my bank account. What happened?", "How long does it take for a transfer to finish pending?", "If I see a payment in the app that I don't recognize, what should I do?", "Its been 3 days, How long will my transfer take to get to my wallet?", "I think my card payment has been reverted", "I did not receive my full withdrawal amount", "I tried to pay through my account but the payment is not going through. What's going on?", "What foreign exchange rate will I get on weekdays and on the weekends?" ]

[ "How long does it take for a refund to appear?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "Can you tell me why my refund is not showing in my statement?", "Why is my refund missing in my statement?", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "Why isn't a recent refund on my statement?", "There's a refund missing from my statement", "When do I see my recent refund in my statement", "How long will it take to get my refund", "I am not seeing a refund in my statement.", "I asked for a refund but its not here yet", "I was supposed to get a refund but it is not showing up on my card", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "My refund has not yet been credited on my statement", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?" ]

[ "I made a currency exchange and think I was charged more than I should of been.", "I think my statement has a fraudulent charge", "Help me! When I was abroad, the exchange rate was wrong.", "There's an error with the rate that is charged.", "How long do I have to wait for my transaction to be completed?", "There is random cash in my account.", "I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset. I want a refund as I now refuse to pay for the product.", "A false direct debit payment is showing in my app", "Why does my money come from?", "Why was one of my transfers declined?", "i would like to dispute a direct debit payment", "I was charged multiple times for one purchase", "the exchange rate at which my card payment is at is wrong", "When I got cash, the exchange rate applied was wrong.", "How come my transfer got declined", "I'm checking the app and I see a payment that's not mine.", "The ATM did not give me as much cash as I requested.", "the exchange rate I got for cash was wrong", "My card payment didn't work, can you help?", "I topped-up my account, but I don't think it went through.", "I have been charged twice for the same transaction.", "I did not get as much cash as I requested at the ATM.", "The money is still in my account even though I already paid -- I don't understand what happened.", "Why is the payment I made still pending?", "I withdrew some cash and the exchange rate seems to be wrong.", "Why did I get blocked?", "The atm didn't give me all my cash", "It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.", "The correct exchange rate wasn't given to me for an item I purchased.", "Paying in card resulted in a fee", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "I have a pending cash withdrawal", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "I made a transaction and it is taking a very long time to go through.", "My money transaction hasn't arrived.", "How can the recipient see my money transaction?", "This fee shouldn't be there after I paid with a card.", "What is the pending payment on my card about?", "I did a transfer and was charged a fee that should not have been charged!", "What is a pending payment?", "My account has a weird withdrawal.", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "I see a fee that I think was charged because I paid by card.", "Where did the money transfer go?", "I have transfered to my account before but it is being declined now?", "why was my transfer declined", "I need to know what's going on. I was under the impression you offered cryto top up which doesn't seem to be working and money has just vanished from my account.", "I want a refund because my package has been taking too long to arrive. How do I go about doing that?", "My account seems a bit off and getting weird charges.", "What are the charges for receiving money?", "Is it right that I've been charged for transferring money?", "I used my card to top-up but the money is gone!", "My card was taken by the ATM.", "Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?", "My balance is not what I thought it was following an ATM withdrawal", "Can I change from one currency to another?", "Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.", "on my statement there is a payment that I don't recognise", "I have a fee showing from last time I used my card.", "My cheque deposit didn't seem to work.", "I would like to know how to work out where my funds came from?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "My card was rejected at the store for some reason, can you look into this for me?", "In my statement there is a payment that is I do not recognize", "Is it possible to tell if my top up has reverted?", "help, I see money missing I didn't take out.", "I believe that the rate of exchange for my cash withdrawl is incorrect.", "I deposited some money, but the balance has not changed.", "Where is my credit card that was to be mailed?", "I got a message that my transfer was declined.", "I have been trying to make transfers to another account but I keep getting a declined notice. I have checked all of my information more than once and my information is accurate.", "There is a payment that is not mine.", "Can I see where my money is being transferred from?", "Can you tell me if my top-up has been cancelled?", "Can I get a Visa or Mastercard?", "I received the wrong amount of cash from the ATM. Can you help?", "Yikes! I didn't get the amount of money that I requested. What do I do now?", "I think the exchange rate for the cash I withdrew wasn't correct.", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "I think my card has been compromised in some way.", "why do I have an unknown payment?", "what is my monthly spending limit because i was refused my money at an atm", "I was charged for something I didn't expect", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "Do you know how I can verify that I did a top-up to my card?", "My address has changed.", "The app reverted my top up", "Is there a way to tell where the money came from?", "Has my card been lost in delivery?", "There are duplicate transactions on my account", "Why is my payment in pending status?", "I went to top up my card and it was cancelled.", "why would a merchant refuse a payment", "The exchange rate for my card payment doesn't seem right.", "Card payment is showing as pending", "In the App I see a payment that is not mine.", "My transfer was declined. Why did this happen?", "After transfering some money my balance hasn't changed.", "Looking at my statement I see that I was double charged for a payment I made.", "I got a notice from my app that I withdrew cash but I don't remember doing so. How do I fix this?", "I was given the wrong exchange rate when getting cash", "Hello, I didn't receive the right amount on my ATM transaction, the app shows the correct amount how can we fix this", "I would like to know why a withdraw I made for some cash shows up as pending.", "I tried to take out some money from an ATM earlier today and it was declined. Looking on my screen now, I still see that it's pending for that amount. I didn't actually get that money, so I don't want it processed on my account.", "I lost track of my card", "I have a card that was deactivated can I reactivate it?", "how come i was declined", "Why did I not get the amount of money I requested?", "How do I verify the source of my funds?", "Can you tell me why I was declined from getting cash?", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "The exchange rate for my electronic payment is incorrect.", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "Please help me to know the status of my card payment as its pending since a while.", "Where can I find information about where my money came from?", "Why was I charged for getting cash?", "Think someone has took money out with my card. What shall I do?", "The money I transferred does not show in the balance.", "My account transfer was not cleared.", "what is this charge on my account" ]

[ "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "I still haven't seen a refund on my account", "when will I get my refund?", "A refund for a recent return has not arrived on my card.", "My refund isn't going fast enough.", "I cannot view the refunded amount in my account.", "I'm supposed to be getting a refund but it hasn't shown up, now what?", "I still don't have a refund.", "How can I investigate a missing refund?", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "Why isn't a recent refund on my statement?", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "I was told I would be getting a refund but I have yet to see it", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I don't see a refund in my account.", "Please send my refund now." ]

[ "My balance was not updated with my checque or cash deposit.", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "Why haven't I gotten my new card?", "Why has my card payment been cancelled?", "I think my statement has a fraudulent charge", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "Why won't my transfer to another account work?", "I must verify the source of my funds", "Why is my top-up still pending?", "There is a payment that is not mine in the app. Please advise/", "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "There is a card payment that I'm not recognizing.", "What stopped my transfer, from being accepted?", "An item I bought had the wrong exchange rate applied.", "I made a transfer and the receiver said an amount was received, but less than the right amount. I now have to transfer more to get the remainder to the receiver. Can you tell me about this. What's been going on?", "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "Can you please check the exchange rate when I was getting cash?", "I did not make a cash withdrawal that is on my statement", "Can you explain why my transfer was unsuccessful?", "The card payment didn't work", "Hae there, I have a transaction that is in progress despite the fact that the ATM was not working, what do I do to avoid being charged?", "Why is my check still not showing up on my account? It's been a week already", "I thought crypto top up with something you offered and it does not appear that it's working even though the money has disappeared out of my account. Can you tell me what's going on?", "why have i not got my new card?", "Is there a fee for making a payment? If so, let me know why.", "I swear that there are 2 payments on the app that I didn't make. Could my card me stolen? Please advise what I should do.", "The rate for a currency exchange was wrong when I bought something.", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "Why is the top-up I made still pending.", "What is a pending payment?", "I need information explaining why my top-up failed to go through", "A transaction to a friend still hasn't shown up.", "Hi, I used an ATM today to take money out of my account, but the amount it gave me is not the amount I requested. What should I do?", "I accidentally made a payment to a wrong account. What should I do?", "I took out money, and didn't get all of it.", "The ATM keeps rejecting my Payment. I tried two different ATMs but did not work .Can you please check if everything is okay with my account?", "I need to stop a transaction that I made.", "Why is my cash withdrawal still pending?", "Balance is not up to date.", "How can I find out about an extra fee on my statement?", "I bought an item and noticed the exchange rate was not correct.", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "How long will it take the money to appear in my account?", "An incorrect exchange rate was applied to an item I bought.", "When can I expect the transfer to arrive in my account?", "my cash out is still pending", "I have a transaction that shows multiple times.", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "Why is it showing that my account has been charged a dollar that is showing as pending?", "I have a strange direct debit in my statement", "There is an unexplained $1 charge on my statement, can you please explain this to me?", "How long before transferred money shows up?", "I am interested in cancelling a purchase", "I have a direct debit that I did not set up", "Why was my card payment declined?", "I didn't get the right amount at the ATM.", "Why has my top up not gone through yet?", "I used foreign currency to buy something and I think the rate applied is incorrect.", "How come my card payment is still pending?", "My top up hasn't gone through", "How long for money transfer to show?", "My top up is pending.", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "I did not get all the cash at ATM.", "I need to cancel a purchase I made.", "I was charged an extra dollar on my account and would like to know the reason.", "Why am I having trouble verifying my id?", "Why is a transfer I did recently still processing?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "What does it mean if my cash withdrawal is pending?", "Hello. I ran into a problem with a transfer this morning. I was trying to send money to some friends but when I tried to send it, the transfer failed. I don't know what is causing the transfer to be rejected. Please let me know what is causing the problem. Thanks.", "The day before yesterday, I performed a transfer within the country. It still has not completed. Can you check on that? The account number is definitely correct, as I've checked.", "Can you tell me why a cheque deposit isn't showing in my balance?", "I think there has been a purchase made that wasn't by me.", "Why hasn't my top-up finished pending yet?", "Good day, in reviewing my credit card activity over the last several days, I see a repeated charge for a restaurant that I went to. The charge was put through twice, so I would like one of the charges corrected and the amount that was withdrawn to be reinstated please.", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "I made a payment and it is showing up twice", "I had a cheque deposited, but I still haven't seen the cash.", "I messed up a transfer and need to reverse it.", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "why isn't my top-up going through?", "Why would the app revert my payment?", "I submitted a cash deposit to my account but it hasn't posted yet.", "Why would my card payment get reverted?", "Can I cancel a transaction?", "I don't know what pending transaction means.", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "So, my transfer is showing as pending, when will it actually go through?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "Can I check to see where the funds came from?", "I don't see a money transfer yet", "A cheque deposit hasn't posted to my account, when will my balance update?", "I see a direct debit charge that I did not approve", "What does it mean if it says my card payment has been cancelled?", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "My cash withdrawal shows as pending still.", "I am having difficulties to verify my identity.", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Seems like my card payment has been cancelled", "I made a transaction but did it to the wrong account.", "Could you explain why my top-up has gone through yet?", "What does pending payment mean?", "The exchange rate is incorrect for my payment.", "i tried to make a transfer to a beneficiary and it didn't go through", "Please help me figure out the reason for the odd withdrawal amount from my account?", "I have a transaction showing up multiple times.", "My transfer did not go through.", "I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?", "When will the transaction post to my account?", "Please explain why the transfers shows up as pending?", "How long will it take for my transferred money to show up?", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Why couldn't I complete a transfer?" ]

[ "Why isn't my refund showing up?", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "I cannot find my refund on my statement.", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "When will a refund post to my account?", "Why am I missing my refund", "Where can I see the refund in my account", "Still waiting on a refund.", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "Can you tell me why my refund is not showing in my statement?", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "I returned an item but don't see it on my account?", "I requested a refund but can't see it.", "Why is the refund not on my statement?", "The refund isn't showing up on my account." ]

[ "When will I get a virtual card? I haven't gotten one yet", "How long do I have to wait for the transfer to be finalized?", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "How long until my transfer goes through?", "Why would the app show a withdrawal that I did not make?", "My topping up didn't go through.", "My card payment didn't work", "I'm interested in learning more about product refunds.", "What does it mean by pending payment?", "why can't my beneficiary make transactions?", "What does it mean if my cash withdrawal does not show up properly?", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "I didn't receive the correct amount of cash when I exchanged it overseas.", "I made a transfer and it doesnt' show up in my account.", "In the app, I see a withdrawal I didn't make.", "Why did my payment get declined?", "Why has my money been returned back to my card.", "Why did my top-up not go through?", "Why am I being charged for withdrawing cash but haven't in the past?", "Help! My account doesn't show any funds. Is transferring funds an option I can use?", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "My card payment didn't work, can you help?", "Why did the funds not transfer to another recipient?", "I deposited cash into my account, why do I not see it?", "I notice there's a pending payment on my card.", "My cash transaction isn't showing on my account", "Why can't the person I sent the money transfer to see it?", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "Why am I not seeing the check I deposited this morning in my account?", "The amount of cash i have received is not correct.", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "What is taking so long with my top up?", "Why does it still charge me even though I was unable to withdraw money from the ATM?", "What's the problem? My card keeps getting declined for top up. I need to know what is going on.", "I didn't make a payment at this business.", "Card payment didn't go through.", "I am confused as to why my transfer could still be pending.", "There is a payment in the app that I did not approve", "I have a pending transfer", "Why is my transfer appearing as \"pending\"?", "How long do I wait for a transfer from the United States?", "I'm trying to verify my top-up card, but I can't find the code...?", "I did transfer, why is it pending", "Help! There is a cash withdrawl on the account that I didn't make!", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I did not get the cash that is showing up in my app.", "I didn't withdraw the amount of cash that is showing up in the app.", "I noticed that there's a payment on my card that's pending.", "Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.", "My latest transfer seems to be missing.", "I am confused why there is cash I did not accept in my account", "I completed a transfer that isn't showing up on my account.", "Cash I didn't get shows in my app.", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "Why can I not make a transfer?", "Why can't a beneficiary receive a money transfer from me?", "I have an incorrect charge and would like a refund.", "Why isn't the transferred money there?", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "I tried transferring to an account but it didn't go through. What happened?", "I placed my order a week ago. Is it ok that my card isn't here yet?", "Why is my beneficiary being denies?", "Some cash has been withdrawn but I didn't do it.", "I see a direct debit that I didn't authorize", "Why isn't the recipient seeing the transaction? I just sent the money.", "Looks like my card payment was duplicated. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Is there a reason that my transfer failed?", "Hi, In morning, i was trying to withdraw money from my card, but it got declined. So far it was working fine. Could you please check my card.", "There is an incoming payment into my account, but it is deactivated. Will they still be processed?", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "There is payment showing that I didn't do.", "My balance was not updated with my checque or cash deposit.", "Why hasn't the app verified my identity?", "The balance has not been updated.", "I want to know why I have been unable to withdrawn funds.", "I transferred money but the balance did not update.", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "Where's the money that got charged to my card? It's not showing up in my account balance", "Can I get my money back on an item?", "How long does it take for a new purchase to stop being considered pending?", "how long until a cash withdrawal will show on my account", "What is the meaning of a pending payment?", "why wont my american express work to add money", "I was so embarrassed. Why didn't my payment clear?", "Why is my cash deposit not in my account?", "Why did my transfer fail? What can I do?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "How long to I have to wait for a transfer to reach my account?", "I can't withdraw money", "Why has my payment been reversed?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "Do you not accept crypto transfers from certain places? Because when I tried to do a top up the money just disappeared. Im not sure what to do or what I'm doing wrong, please help.", "My cash withdrawal isnt showing on my account", "I desperately need to transfer something from China, Please give me the wait time.", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "Trouble transferring transaction contact for help", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "My card payment has failed.", "Why was I denied the option to transfer money to a selected beneficiary?", "I can't get any money from my account.", "Why is the check I deposited this morning not showing up?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "Why has my top-up been denied?", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "I tried topping up my account but it failed, can you help me?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "I've already sent the money out and still have not received money in my account.", "I made a card payment, but it has been declined?", "Why did my card payment not work?", "My card payment has not been withdrawn from my account", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "How can I speed up a transfer? Mine is pending.", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "My transfer was not approved" ]

[ "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I asked for a refund last week but nothing has happened yet, can you help me please?", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "When will I be able to see my refund?", "When will I be able to see the refund", "A refund for a recent return has not arrived on my card.", "i was supposed to get a refund but my balance hasn't changed, why not?", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "I don't see a refund in my account.", "I returned something to a store but can't see my refund.", "My refund is not showing.", "I requested a refund but am unable to see it in my account. Why is that?", "I can't find my refund. Please help.", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "Can you tell me why my refund is not showing in my statement?", "I requested a refund from a merchant days ago but I do not see it in my account." ]

[ "Someone stole my account, there's a withdrawal but it wasn't me, can we put a stop to it please?", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "What may be the reason that my transfer did not go through?", "My recipient hasn't received the money", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "There is a pending payment on my account, what does this mean?", "How do I check to see why my card payment was declined?", "My account shows I made a debit payment to someone that I can't recall and would like to find out who the payment was made to.", "There is a charge for 1£ on my statement. I do not think that I bought anything that costed 1£. What is going on?", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "my payment was rejected, do you know why?", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "When will the money from a transfer be made available on my account?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?", "The app is showing a payment I never made.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "I don't want to buy this car anymore, can I cancel the transaction and get a quick refund back?", "Could you please tell me why my card payment didn't work?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "I used my card to top up but it's saying it is still pending. What does this mean?", "The app shows Direct Debit payments that I didn't make", "Why has my card payment been reversed?", "My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.", "I want my card I just received to show up in the app. How do I do that?", "There's a direct debit on my account that I didn't authorize", "I am seeing in the app, some cash witdhrawals that I did not authorize.", "About two days ago now, I made a transfer from France but it hasn't arrived yet. Is it possible that the international transfer just takes longer?", "there is money in my account that i didnt put there", "How long is it going to take for my funds to show in my account?", "I withdrew cash but it still shows as pending?", "I would like to know why a withdraw I made for some cash shows up as pending.", "My account balance has not gone up even though I just transferred money into it", "My money transaction hasn't arrived.", "There are funds in my app that I did not receive.", "Is there any way to know how the transaction got on my account?", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "I made a deposit and the balance hasn't been updated.", "Can you tell me why my card payment did not work?", "My transfer didn't arrive to the recipient", "How is my money transferred to the account", "What does it mean if my cash withdrawal is pending?", "Why can't I buy cryptocurrency on the app?", "I have a problem with a transfer. It didn't work. Can you tell me why?", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.", "The money I transferred does not show in the balance.", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "what is this charge on my account", "My app shows some cash I didn't get.", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "I tried to take out cash but the amount isn't right, so what do I do?", "My new card isn't in my app, how do I get it in there?", "Help me. There is a Direct Debit that I didn't make.", "HOw do I get my card back after the ATM has pulled it in?", "The app shows a withdrawal that I did not make or authorize.", "How long does it take for a transfer to show up in my account?", "My disposable virtual card was rejected by the merchant, please help?", "The app is showing a cash withdrawal that I didn't make.", "There's a cash withdrawal that didn't make that is showing up.", "My transfer to a beneficiary did not go through. Why?", "My app shows a money withdrawal that I did not do.", "I don't recall making that payment?", "Why am I being charged to make cash withdrawals? I thought they were supposed to be free!", "I'm concerned about a payment that has recently been made on my card. I do not recognize the name that the transaction went to, can you help me?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "How do I dispute a direct debit on my account?", "What's going on? My card wont accept any transactions.", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "I transferred my funds, why did it not go through?", "Is there an issue with my card payment as it has not gone through.", "What caused my top-up to be returned?", "My transfer is stuck pending? How do we fix it to it goes through?", "There is a pending transaction on my account, what does this mean?", "I would appreciate it if I could get an item refunded", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "I'm a new customer and tried topping up today for the first time. It's still pending and doesn't seem to be working. I need to get this fixed.", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "I am not able to do a transfer to an account", "Why is my payment pending?", "My credit card transaction was declined for a loan payment. Can you tell me why?", "Why wasn't my card payment accepted?", "I took out money from the ATM and it's still showing as pending?", "My transfer was wrong, are you able to stop it before it goes through please?", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "Why was my card payment reverted?", "I look but I see no virtual card. Why is that?", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "What happens if the ATM doesn't give me back my card?", "What do I do if I notice a strange withdrawl in my statement?", "My wallet doesn't show my recent top up.", "Why hasn't my card payment cleared yet?", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "Where is my last money transaction", "Why isn't my pending transfer finished?", "Under what condition will my payment revert?", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "My funding to my card didn't go through.", "Last week I put a cash deposit into my account and it is still isn't there.", "I found my card, am I able to put it back into the app?", "Why haven't I gotten my payment yet?", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "How do I dispute a direct debit that I didn't do?", "The transfer was accepted but now it's stuck on pending. When will it go through?", "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "Can you tell me about why the account I have was charged an extra 1$", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "Why was I denied the option to transfer money to a selected beneficiary?", "My statement shows charges for things I never purchased. Were my account details stolen?", "I froze my account, but how do I order a replacement card?", "I need to be made aware when I am being charged an extra amount for payments please. I looked over the app earlier and noticed an additional feel related to one of the payments. I was not warned about this before." ]

[ "There's a refund missing from my statement", "I was supposed to get a refund but it is not showing up on my card", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "I contacted the seller and he won't respond. Please just refund me my money.", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Why isn't a recent refund on my statement?", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Why haven't I received a refund yet?", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "I'm supposed to have a refund but it isn't there", "I should have a refund in my statement but I can't see it", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "My refund has not arrived, and I am unsure why. Who do I contact?", "Why hasn't my return cleared my account?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?" ]

[ "Can I use my account now, even though my identity verification has not gone through yet?", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "I do not recognize a direct debit payment that I see on my app", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.", "My cash withdrawal is showing as pending, why?", "Hello, I just checked my card transactions and saw that I was charged twice for a restaurant visit I did earlier this week. Is it possible to remove one of them and get my false paid money pack?", "The app is saying I made a withdrawl but I didn't.", "how do you determine your exchange rates because one of yours was off when i got cash", "Where did my top-up go? I can't find it in my wallet", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!", "I made a transfer and they haven't received the money I sent them.", "The app won't let me top up my account", "I see my top-up was canceled, but why?", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "How long after I receive my statement can I dispute payments on it?", "Please check payments on my card. There is a duplicate and I only bought it once.", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "There's a direct debit on my account that I didn't authorize", "I was trying to top up my account and it isn't working", "How do I freeze my bank card, as there has been a strange withdrawal?", "why didnt my account allow a transfer", "I made a cash deposit, but it hasn't shown up in my balance yet.", "Why is there a direct debit to my account? I didn't do that.", "I have a payment that has not gone through yet", "Why is my cash still pending that I put in ATM?", "My transfer did not go through.", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "I deposited money but my balance hasn't been updated yet.", "How long does a transfer take from the point it's sent, to the point it arrives in my account?", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Is my account accessible even though my verification of my identity has not passed yet?", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I would like my refund for this item I bought.", "It seems like my card payment didn't work.", "The app said I withdrew cash at an ATM and I didn't", "Is there a reason my payment is still pending?", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "Would you please unblock my pin? I don't know why, but it's blocked.", "why hasn't a transaction to a friend cleared yet?", "Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "Why is the pending status on my cash withdrawal taking so long?", "Did a WD earlier at an ATM. The amount showing in the App is more than I got though.", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "my payment was rejected, do you know why?", "Why is my payment pending?", "why was my payment reverted on the app", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "There is a record of payment I never submitted on the app.", "What is this cash withdrawal I don't recognize?", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "My transfer to beneficiary didn't go through", "I've transferred money before without issue but now I am encountering an error stating that it isn't possible. Why is that?", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "There is a withdrawal in my account I didn't make.", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "I am seeing in the App a some cash withdrawal that does not belong to me", "I tried to make a payment with my card and it was declined. Why is it pending?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "The transfer I made isn't reflected in my balance", "I did a bank transfer to top up, but the money is not available.", "What do I do if the bank machine won't accept my PIN attempts anymore?", "I sent money. They haven't received it.", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "What should I do about a direct debit that I did not set up?", "I was so embarrassed. Why didn't my payment clear?", "My balance is not what I thought it was following an ATM withdrawal", "Can I dispute a payment even if I notice it several weeks after it was made?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "I desperately need to top-up my card, so why is it being declined? Can you solve this for me? I need to use my card immediately!", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Purchases I did not make are appearing in my bank statement?", "My account balance has not gone up even though I just transferred money into it", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "There is a payment that has not processed.", "Why hasn't my friend received the transaction?", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "Can you freeze my card because someone used it while I was out of town. I did not make these purchases.", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "I tried pulling out money at the ATM and it gave me an incorrect amount back.", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "I transferred some money but it hasn't arrived yet", "I haven't received the cash from the check I deposited.", "Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.", "When I was drunk I got my card stuck in your machine because i mis-typed my PIN. What do I need to do to get it restored?", "do you offer refunds? i would like to return purchase.", "Why would there be a payment on my account I don't recognize?", "When I deposit cheques and cash, my balance does not update.", "How long does it take for a bank transfer to show on my balance?", "My card payment did not go through.", "What do I do if there is an electronic debit that is not correct?", "I want a refund on the things i bought", "I want a refund on a direct debit.", "My app shows some cash I didn't get.", "My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Why is my cash withdrawal pending?", "Payment I did not make.", "Why is there some cash that I did not deposit in my account?", "I didn't get the money I transferred", "I attemped a transfer and it didn't go through.", "The money I transferred does not show in the balance.", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "It does not appear that my message went through." ]

[ "Can you tell me why my refund is not showing in my statement?", "My account isn't showing the refund", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "Why isn't a recent refund on my statement?", "Where is the refund on my statement?", "Where is my refund? I have been checking my account all day.", "When will my refund come through", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "I can not find my refund.", "Where can I see the refund in my account", "How do I find the refund on my statement?", "Did I not get my refund? I don't see it.", "I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?", "I requested a refund and it is missing." ]

[ "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "My card payment was not successful.", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "My disposable virtual card wouldn't process my payment?", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.", "I transferred money and it didn't get there.", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "Why is my cash withdrawal pending?", "The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?", "A cash withdrawal is showing up that I didn't do.", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "The terminal I paid at wouldn't take my card. Is something wrong?", "I have completed a transfer but it is not showing up.", "I got my American Express in Apple Pay, why is top up not working on my device?", "For what reason is my transfer still pending now?", "I took out money from a transaction machine and it exchanged the wrong dollar value amount from another currency!", "I made a mistake of transferring, can I cancel my previous transfer?", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "I have a strange payment in my statement", "I still have not received an answer as to why I was charged $1.00 in a transaction?", "What is not accepted in order for me to top up my account?", "I made a mistake when making my last transfer, please cancel before it goes thru.", "Is there a reason there's an extra fee on my statement?", "Is there a reason my payments are pending?", "What does it mean if my cash withdrawal is pending?", "A payment shows up on the app that I never made.", "Why is my withdrawal from the ATM still showing as pending?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "Hi, there is a suspicious payment from my card. I definitely do not know who this is or who could have made this payment.", "There has been an unusual withdrawal from my account, can you help?", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.", "Why wouldn't my withdrawal go through?", "Is there any reason my cash withdrawal still shows as pending?", "I bought something overseas and the wrong exchange rate is on my statement.", "there is money in my account that i didnt put there", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for.", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "The app isn't showing my transactions", "Did a WD earlier at an ATM. The amount showing in the App is more than I got though.", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "I deposited a check a few days ago and it's still not gone in! Please help me with this", "I made a payment but the app reverted the payment.", "I did a money transaction and the recipient doesn't see it", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "I'm looking for the cash deposit top up option but can't find it. Can you help me?", "I am unhappy with an item I bought. How do I get a refund?", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "I see a direct debit transaction in the app that is not mine", "I don't know why my payment didn't work.", "The right amount of cash was not sent to me.", "I did not do this payment", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Why was I denied the option to transfer money to a selected beneficiary?", "When do you charge fees on accounts? I just saw a charge on my statement.", "My card payment is showing pending however this transaction was a couple of days ago. Is there a reason why it it still pending?", "Can you check if my money has reached my account since it is not showing up yet?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "The app shows Direct Debit payments that I didn't make", "I can't find the money I just added to my account.", "I'm suddenly getting an error while attempting a transfer that it isn't possible. Why? I've done it before.", "Why was my payment declined? I keep trying my card but it's not working.", "Why is it saying my card payment is declined when I made it?", "has my card payment been reverted?", "I just did a money transaction but its not showing they received it", "I am seeing in the App a diret debit that its not mine", "My card didn't work at the ATM in Notting Hill. Is my card working?", "I did not receive my purchase, how do I cancel it?", "It does not appear that my message went through.", "I have a strange direct debit in my statement", "Has my account been frozen? I tried to use my card but the ATM would not dispense cash.", "I recently reported my card as missing/lost, and I just found it. Can I still use it?", "What happens when a beneficiary can't receive my transfer?", "Even though I made a cash deposit, I am not seeing it in my account.", "The app says I made a cash withdrawal even though I didn't.", "I have not received the completed transaction.", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "My statement shows a strange direct debit.", "I think my card payment has been refunded", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "I don't think my transfer wen through. Why?", "Why hasn't my transfer been made?", "I did not get the item I ordered. How should I go about this? Should I just cancel my order or my payment? Please help me.", "How do I freeze my bank card, as there has been a strange withdrawal?", "Errors keep showing up every time I try to make this transfer and I am on a time crunch, could you please help.", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "I see a cash withdrawal in the app that I did not do.", "I tried transferring to an account but it didn't go through. What happened?", "Why am I being charged the wrong currency exchange when I purchased something abroad?", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "Can you unblock my account? I entered the PIN wrong.", "I didn't get all the cash I asked for", "My transfer didn't arrive to the recipient", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "I did not receive the right amount of cash I requested", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "why didnt a transfer to my account process", "Can you please tell me why my cash withdrawal is still pending?", "The app is showing a cash withdrawal that I didn't make.", "What do I do if my Google pay top up isn't working?", "I checked the app and there is a payment that I don't recognize.", "My money transfer has not arrived.", "my card was not in the mail again can you advise?", "I made an ATM withdrawal over the holiday and then later realized I was charged an exorbitant fee! I never would've made this withdrawal if I'd known I'd be charged so much.", "The amount of cash i have received is not correct." ]

[ "I still haven't seen a refund on my account", "Why hasn't my refund been appiled to my account?", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "My refund has not shown up on my statement.", "What is taking so long with my refund?", "Can you let me know where my refund money is? I requested a refund a few days back, but it's not showing up yet. Do you guys have the money yet? Maybe it's just not in my account. Let me know when it will become available, please.", "When will a refund post to my account?", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "My account isn't showing the refund", "Where can I see the refund in my account", "I cannot view the refunded amount in my account.", "i need a refund from you because the merchant is refusing, can you do that?", "I have a missing refund", "Did I not get my refund? I don't see it.", "I am awaiting my refund" ]

[ "Hello, I have noticed a problem on my recent withdrawal at the banks atm machine. I made a transaction and upon receiving my funds from the machine, a fee was assessed to my withdrawal. Are these types of transactions free of charge?", "The transger I tried to make failed.", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "Can you please tell me why my cash withdrawal is still pending?", "Why did I get a transfer declined?", "My card payment was reverted, why?", "Please help me, there is a transaction in the incorrect account.", "How do I report a cash withdrawal that wasn't me?", "I tried to withdraw $100 but only got $20. What happened?", "I was unable to activate my card.", "The ATM didn't give me what I asked for but my balance says it did", "What do I do if the bank machine won't accept my PIN attempts anymore?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "Why has my card declined", "My cash withdrawal was not entirely complete", "I deposited a check a few days ago and it's still not gone in! Please help me with this", "It's been two weeks and I haven't gotten my card, what do I do?", "A withdraw I tried to make at the ATM was declined I don't know why.", "My balance was not updated with my checque or cash deposit.", "My transaction to pay for an item was returned to my account.", "I got double charged for a payment so how do I fix that?", "I topped up my account but the app failed to process it.", "How can I check for an unsupported merchant for my transfer request?", "I think my card payment had been return", "I need to make a transfer but it keeps getting declined I need Help!", "A transaction to a friend still hasn't shown up.", "I tried topping off my account with a card, but the money is not in my account despite the charge going through", "How can I fix a problem where my virtual card is rejected?", "WHAT CAN I DO AFTER THE CARD MISSING", "OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "Balance hasn't been updated following a cheque or cash deposit", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "Why am I unable to withdraw money even though in the past I've done it just fine?", "My card was rejected at the store for some reason, can you look into this for me?", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "I tried to get gas but my money was gone!", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "My card still hasn't arrived after two weeks, now what?", "The bank machine didn't give my card back how do I get a new one fast?", "How can I receive money from someone?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "Why hasn't my money transfer shown up yet?", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "My cash deposit hasn't posted to my account.", "I have a transfer that is pending.", "I made a check deposit but the cash hasn't arrived in my account yet.", "How come my transfer got declined", "I didn't receive the correct exchange rate for an item that I bought.", "I topped up but the app denied it", "A cash withdrawal is showing up that I didn't do.", "My account transfer was blocked.", "What could the reason be that my payment card was declined?", "How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap.", "Why was the payment on my card declined?", "Do you know why my card payment was reverted?", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "Please cancel my most recent transfer, it was a mistake. This is an emergency. It needs to be canceled before it goes through.", "the app reverted my payment", "Tell me why my card payment has been declined.", "I didn't get all the cash I requested for at the ATM", "I didn't make this payment and it's on my app", "What can I do if contactless doesn't work?", "I have a payment in my statement that is off", "I made a bank transfer and the balance hasn't updated yet.", "Why can't a beneficiary receive a money transfer from me?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "My card payment was cancelled. Why?", "I made a mistake and did a transaction to a wrong account, can I cancel?", "Hi, i just topped up my phone and the money was deducted but it seems to have deducted the same amount again! please help!", "My card isn't letting me purchase something and I wanted to know why.", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Today I noticed a charge for an ATM withdrawal on my account. Can you please fix this? It's supposed to be no charge.", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "Why isn't my id verified?", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "Why isn't my balance reflecting a transfer I did?", "My withdrawal is pending, why?", "I made a bank transfer and my account balance did not show it.", "my card was refused, why?", "Why isn't my ID being verified?", "Why has my transfer been declined?", "I tried verifying my ID, but it won't let me.", "The ATM keeps declining my card. I tried at two different ATMs. Can you tell me if there's an issue with my account?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "A payment I made is for a wrong amount can you help me correct the mistake.", "Why did my transfer to a beneficiary fail?", "Hi, I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "I tried using my card, but it doesn't work.", "why does the app show a direct debit payment that I did not authorize", "Card payment was declined, do you know why?", "I see a direct debit that I didn't authorize", "I just completed a bank transfer and the balance didn't update", "Why was I denied the option to transfer money to a selected beneficiary?", "I tried transferring to an account but it won't let me.", "Can you explain why my payment is still pending?", "My card payment was reverted. Why?", "I had a problem with my card payment, can you help?", "Is my card denied anywhere?", "How long does it actually take my card payment to make it to the account? I've made a payment a couple of days ago but it hasn't moved since.", "My balance was not updated after transferring money.", "One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. Please ensure that only one charge is processed. Thanks", "I got some cash but it wasn't the right amount.", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "I tried to deposit a cheque into my account and it is not letting me.", "Please help me with my card. It won't activate.", "I entered the wrong pin too many times and now I think it's blocked. What do I do?", "I see a reverted payment on my account. Why has this happened?", "My card has not been delivered yet and its been a week since I ordered it, please help", "I think something went wrong with my card delivery as I haven't received it yet.", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "I have made 5 attempts to make a very standard survey, yet I can't get it to work. What is the problem? Is there an issue related to your system?", "Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.", "What do I do if my Google pay top up isn't working?", "What does it mean if my cash withdrawal does not show up properly?", "Why has my transfer not arrived yet?" ]

[ "There is not a refund in my statement.", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "Please help me. I am still waiting on a refund.", "My refund doesn't seem to be showing on my statement.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "I can't see my refund in my history.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I can't see a refund for a return I completed recently.", "I requested a refund but can't see it.", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I am awaiting my refund", "I'm supposed to have a refund but it isn't there", "Did I not get my refund? I don't see it.", "I am missing a refund.", "There's a refund missing from my statement" ]

[ "Hi, I am on vacation in Spain and someone stole my bag with my phone and wallet with cards and everything. Can you block it ASAP and then I want to order a new one also ASAP.", "I see a transfer fee, but to my understand, that should have been free, what happened?", "I looked at my statement and found a payment I and found a mistake.", "Why is the purchase I made this morning still pending?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "My cash withdrawal shows pending, why?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "My top-up was cancelled, could my bank be the problem?", "Although I transferred some money, it has not as of yet, arrived.", "How do I check to see why my card payment was declined?", "I see a direct debit transaction in my history that I did not set up.", "Why is my card payment showing as pending?", "I see a direct debit charge that I did not approve", "My transfer to an account failed.", "Why did I not get all the cash I asked for?", "I refilled my account balance but got an error message.", "I have completed a transfer but it is not showing up.", "My credit card transaction was declined for a loan payment. Can you tell me why?", "My money I added isn't on my card.", "My card payment was cancelled.", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "I have no more money in my account. Is there a way to do a bank transfer to put money into my account?", "I made a transfer and they haven't received the money I sent them.", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "I enetered the wrong information, I need my account unblocked How do I do that?", "My balance was not updated after transferring money.", "Why hasn't my money transfer shown up yet?", "Why is my card payment cancelled?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "I made a card payment which is showing me pending.", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "Okay, I found my card, can I put it back in the app?", "A transaction on my card shows as pending.", "Card payment is showing as pending", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "There is a cash withdrawal transaction that I am unsure of.", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "The card payment I attempted to make failed.", "I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?", "There's a cash withdraw on my statement that I didn't make.", "I made a payment but it's still pending", "The app is showing a cash withdrawal that I didn't make.", "I see a direct debit transaction in the app that is not mine", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "I topped-up my account, but I don't think it went through.", "Can you tell my why my card payment has been reverted.", "Whats the reason for my payment being declined? It looked like everything went through ok and my account was good.", "My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.", "I'm worried that my card has been compromised because I see a payment that I didn't make.", "The ATM didn't give me the the withdraw amount requested.", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "I'm trying to make a bank transfer but It's not going through. Could there not be enough funds to transfer or something? Have I done it too many times?", "I noticed my card payment was cancelled, can you tell me why?", "No transactions are being accepted, what's wrong with my card?", "I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?", "I got my American Express in Apple Pay, why is top up not working?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "A payment shows up on the app that I never made.", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "Why can't I get cash out?", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "I wasn't able to withdraw money at an ATM", "I got some cash but it wasn't the right amount.", "One of my card payments, I don't recognise the name of the merchant.", "My credit card was just denied for top up! Can you tell me why this happened and what's going on?", "I made a card payment, but it has been declined?", "What is the reason for my card payment to be reverted?", "How long will it take for a bank transfer to show up on my account? It's been a couple hours but I havnt seen anything yet. Also it's from a UK account if that makes any difference.", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "What do I do if there is an electronic debit that is not correct?", "My payment is in the app but hasn't gone through yet", "How can I fix my bank transfer to show up on my bank account?", "There is an unauthorized payment in my statement.", "My disposable virtual card wouldn't process my payment?", "I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset. I want a refund as I now refuse to pay for the product.", "The exchange rate given to me wasn't correct, after i purchased an item", "I took out money from the ATM and it's still showing as pending?", "Why did I only receive a partial amount of what I tried to withdraw?", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "In the app I see a direct debit that I don't recognize.", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "I had a payment reverted and would like to figure out why.", "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?", "Why am I seeing a direct debit thats not mine?", "Help! I just realised someone has apparently withdrawn money using my card! It's from some odd remote town where I definitely haven't been. Please freeze it immediately!", "I want to get some cash from the ATM using my card but I dont want to be charged any fees. Ive taken some money out before with no fees, but recently Ive been getting charged. Why?", "Hi, I am disappointed to see such a bad exchange rate and hope you can assist me. Would you be able to confirm the official interbank exchange rate for me?", "I made a transaction but did it to the wrong account.", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "I requested money from the ATM and it didn't give me as much as I requested.", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "I am seeing in the App a diret debit that its not mine", "Where did the money transfer go?", "I made a cash deposit, but it hasn't shown up in my balance yet.", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "i tried to withdraw money but was told i didn't have funds", "I can't find how to top up my account with a check. Where is that?", "Why is my 'top up' not showing up in my wallet?", "Why doesn't the card payment work", "Why can't I get cash?", "Can I see where my money came from?", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "I need a transaction reversed from my account.", "Why hasn't my money transfer showed up yet?", "The other bank confirmed a transfer I made, but this account is not reflecting it yet.", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Cash I didn't get shows in my app.", "I didn't get as much cash as I asked for from the ATM, why?", "Will declined funds I tried to withdraw be returned to me?", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "What is this cash withdrawal I don't recognize?", "I transferred 7,000 to a receiver outside the EU and they received a lesser amount than what I sent, Unfortunately, now I must send an additional transfer to the receiver so that they can receive the full amount I initially sent. I'm not sure why they received a lesser amount than what I initially sen, but can you please look into this and let me know what happened?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?" ]

[ "How long will it take to refund me", "When will a refund post to my account?", "How long will it take to get my refund", "My refund is not here yet", "Why doesn't a return show up im my account from a purchase I made?", "My refund is not showing.", "Why did I not get my refund yet?", "Why hasn't my return cleared my account?", "Card refund is not showing up in my statement.", "I have received my statement but I do not see my refund, why is that?", "I am missing a refund amount on my account.", "I can't see my refund on my account", "My refund isn't going fast enough.", "Where is the refund on my statement?", "There is a refund missing.", "My refund has not arrived, and I am unsure why. Who do I contact?" ]

[ "I thought I was going to get a virtual card but I haven't received it yet, how can we resolve this?", "I submitted a transaction but it was for the incorrect account.", "I tried and tried, but I could not complete my transfer. Tell me what is wrong.", "How do I cancel my card? There are charges on my account that I didn't make.", "What is the reason for this fee I got after a simple cash withdrawal?", "A cash withdrawal has been done that I didn't do.", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "I got the incorrect amount of money given to me from my account", "I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "The app says I made a cash withdrawal even though I didn't.", "My card payment didn't work, can you help?", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "What went wrong when I tried to do my transfer?", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "I got double charged for a payment so how do I fix that?", "I think my card payment was cancelled. What happened?", "Please put a freeze on my card, I am worried there has been some payments on it and I don't know what for.", "Can you tell me why my top up was reverted?", "My account balance has not updated since I deposited a cheque recently.", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "I made a payment and it was reverted and wanted to know why?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "I transferred some money but I think it has gotten lost somewhere.", "My funding to my card didn't go through.", "What if my top up is reverted?", "I just checked my statement and saw a $1 charge, why is it there?", "I didn't get all the cash I requested for at the ATM", "Why was my Payment declined", "Why is my balance not updated?", "Can you tell my why my card payment has been reverted.", "I got less than what i asked for in the ATM, why?", "When did I get a $1 extra fee on my statement?", "My withdrawals were going smooth until I got declined today. What is going on?", "I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?", "There is a direct debit payment that I did not make.", "How do I see my updated balance after I make a cheque or cash deposit?", "I think a payment I made with a card was cancelled.", "Is there a reason my payments are pending?", "My top up was reverted. Can you help?", "I thought I lost my card so I cancelled it, but recently I found it in my jacket and I would like to re-establish the card.", "I sent some money and the account hasn't recived the transfer I made.", "How is this transfer supposed to work? It's not working for me.", "How can I fix my bank transfer to show up on my bank account?", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "i noticed that the funds were returned to my bank account. What happened?", "Why hasn't the transfer shown up in my account yet?", "Where did my top-up go? I can't find it in my wallet", "I messed up and made a transaction using the wrong account.", "My card payment was not successful.", "It seems that something went wrong with my exchange. I changed Russian Ruble into UK pounds but have been charged entirely too much!", "I think there has been a mistake with my transfer", "There was a direct debit transaction I have don't think should be there.", "I think a card payment I made was cancelled.", "I was charged twice for a few things this week when I only bought one. What do I do?", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "How can I fix this? The ATM gave me more cash than I'd asked for.", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "I transferred my funds, why did it not go through?", "Why doesn't my balance reflect my transfer", "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "It seems I've suddenly been charged for my recent ATM cash withdrawal. What's up with that? I though withdrawals are free, you never charged me so far!", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I looked on the app and it says I withdrew cash. I didn't!", "My card has been found. Is there any way for me to put it back into the app?", "I don't want to buy this car anymore, can I cancel the transaction and get a quick refund back?", "Why doesn't it work when I use American Express to try to add money to my account?", "The funds I transferred are not in my account", "Why am I seeing a transfer fee on my bank statement?", "Something went wrong, I was charged an extra pound?", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "My transaction was just declined when I was using my disposable virtual card. What can I do?", "I didn't receive the correct amount of cash when I exchanged it overseas.", "My card payment was reverted, why?", "There was money taken out of my account, and I'm pretty sure I didn't do it.", "Why did my top-up not get approved this time?", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "The app shows a withdrawal that I did not make or authorize.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "If my top-up didn't transfer, what went wrong?", "Where is the money I topped off with?", "Why wouldn't my withdrawal go through?", "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?", "I haven't received the cash from the check I deposited.", "Why is the exchange rate wrong for my international withdrawal?", "I was trying to purchase some crypto and the app won't allow me to do it. What's the deal with this? I really wanted to complete the exchange.", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Is my card payment reverted?", "What is this €1 fee in my statement?", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "I didn't get the money I transferred", "Hello. I have a transaction in my account listed as pending. I tried to use an ATM at the city centre, but the machine declined my card, and I did not receive the money. Why is the transaction still pending if I did not receive the money.", "What do I do if my top-up has not gone through?", "Why did my cash deposit not show up?", "I tried to buy something online yesterday but it wouldn't stop saying declined. Tried again today but same thing happened. What's Broken?", "I don't recognize a charge on my statement.", "I did not get the cash that is showing up in my app.", "my pin hasn't arrived in the post! How do I cancel it or get a new one?", "It looks like my card payment might have been reverted.", "I transferred some money but it hasn't arrived.", "Why has my money been returned back to my card.", "Over the holiday I withdrew cash from the ATM and it seems that I was severely overcharged. Had I known that I would be charged those fees, I would not have used the ATM!", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "What is going on with it saying my card payment was declined?", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "I had a problem with my card payment, can you help?", "Why has my top-up been reverted?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?" ]

[ "I keep checking my bank statements but I don't see a refund that I've requested from a seller. Can you ensure that I receive the refund from the seller?", "I'm due a refund and it is not on my statement.", "When can I expect my refund?", "who should i contact if my refund doesn't go through?", "I was told I would be getting a refund but I have yet to see it", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "Why am I still waiting for my refund", "I was supposed to get a refund but it is not showing up on my card", "How long does it take for a refund?", "No refund showing in my statement.", "My statement does not reflect that a refund has been issued", "why cant you just refund me instead of a merchant", "How long will it take to refund me", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "Why isn't my refund showing up?" ]

[ "How long does it take for the money to show up in my account?", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "I tried to top up, but it didn't finish.", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "WHAT CAN I DO AFTER THE CARD MISSING", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "I am having trouble verifying my id.", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "I have an unauthorized transaction on my statement", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "My card hasn't came in the mail yet?", "Tell me why my card payment would be reverted.", "I went for a meal in Seattle and paid the bill but I think they charged me twice, the first time they swiped the card I got a notification to say the money had gone out the account but then I added a tip and I think they swiped it all again. Can you refund one of the charges?", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "I need help reapplying my top-up. It seems it isn't working.", "I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money??", "I made a bank transfer a couple of hours ago from my UK account. It hasn't appeared, can you check to make sure it went through?", "The balance does not appear to have updated.", "I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.", "I was removing a dollar amount from my account and now don't have access to my card.", "I made a transfer the day before yesterday within this country. It is still not showing up at all. I have double-checked and the account number is certainly right. I've actually type this multiple times. can you look into what is going on here?", "Dude I put money in the ATM last week but it ain't there! I need the money now figure this out!", "Can you please identify the problem with my bank card?", "Hi there, I came across a problem with my top up and my money is missing, was there a system error?", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "My payment was reverted by the app", "I tried to purchase airline tickets online this morning and my card information isn't working. Is there something going on with my account?", "I don't recognize a debit payment that was made and would like to find out about the payment.", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "Someone is making transactions on my account, I think they took my card information.", "I'm not seeing my cash deposit showing up in my account.", "Why was my atm withdrawl declined", "My top-up appears to be pending.", "I need help with a lost card", "I am calling because the ATM didn't give me the right amount of cash, but my app shows the actual amount I wanted to withdraw. What should I do to get my money back?", "My card doesn't accept any transaction at all. What's wrong??", "I transferred money but the recipient does not see the funds in their account?", "Why won't my card work anymore?", "My latest payment was declined, I was told everything was back to working order. What happened?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "I transferred money to a receiver within the EU and they received a lesser amount than expected. Now I will have to send additional money to the receiver in order to make up the difference. I'm not sure what went wrong, can you please advise?", "What should I do if I can't prove my identity.", "I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this", "The app doesn't show the card I received.", "When will I get my money? It's been too long.", "My transfer didn't work! Help!", "I bought a product a week ago, but may need to return it.", "there is a debit i dont recognize", "There was a direct debit transaction I have don't think should be there.", "How can I fix my card, it got declined twice.", "I lost my card. Can you help me?", "Is something wrong with my account, my balance didn't change after I transferred some money", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "Hello. I checked my transactions and saw I was double charged for a restaurant visit. Can I get my money back?", "what do i do if my verification failed", "I don't know where this debit transaction on my statement came from.", "I purchased an item and the exchange rate I was given was incorrect.", "Why is the transfer still pending? Can I do something?", "I have a duplicate payment showing", "Do you have a return policy?", "I can't transfer money from my account.", "Why hasn't my transaction arrived to my friend yet?", "I have a disposable card but it does not work?", "There's a direct debit payment that I don't recognize.", "I am having trouble proving my identity.", "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "Please help me cancel a transaction.", "I tried to make a withdrawal from the ATM, but it was cancelled.", "atm would not give me cash", "The ATM machine would not give my card back", "Status of the card I ordered.", "I may have a fraud charge on my debit statement.", "My top-up hasn't gone through, what happened?", "I tried using my card today and it's not working, can you help me?", "After I deposited my cash, I still don't see it in my account.", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "My card didn't work in one of the shops.", "I cancelled my card payment", "There is a payment I don't recognise!", "Why was my ATM transaction cancelled?", "My card payment says pending and it hasn't changed", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "atm refused to give me money", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "I lost my card, what do I do now?", "I bought something in a foreign currency but the rate applied is wrong!", "My card is still pending, I've been waiting a while.", "My cash deposit isn't in my account. What happened?", "My identity is unable to be verified.", "I wasn't able to do a transfer to an account", "A cash withdrawal is showing up that I didn't do.", "I completed a transfer within the UK two days ago, but it is still not showing received. I have verified the account number is correct already. Is there anything else I need to do or is there a problem?", "I put my check in the bank, but I haven't gotten my cash yet?", "I see a payment on my statement for a place I didn't make a purchase at.", "The transfer to my beneficiary has not gone through", "My card still hasn't arrived after two weeks, now what?", "I got the incorrect amount of money given to me from my account", "I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?", "Why is my card payment still a pending transaction?", "I have a direct debit charge that I do not recognize", "I attempted to get money in cash but it was refused!", "Why won't my transfer go through?", "Can you look at my account ans see why my card was declined", "I just checked and my payment was cancelled, why?", "Hey, I attempted to top up my card today and for some reason it didn't work. When I did it the other way it worked just fine. Could you help me figure out why this is happening please?", "I got double charged for a payment so how do I fix that?", "I didn't get the all the cash i wanted from the atm", "How long will my payment be pending?", "I tried to used my card in a shop and the transaction was declined.", "I'm not recognizing the card payment.", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "I ordered my card but it hasn't been delivered yet", "Was my transaction reverted with my card?", "Where's the money that got charged to my card? It's not showing up in my account balance", "I got a message saying I made a withdrawal from the bank machine, but I did not.", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "How do I receive money from someone?", "My card will not work" ]

[ "My refund for a purchase hasn't cone through yet.", "Hurry and refund me, I am waiting", "I asked for a refund but its not here yet", "Why did I not get my refund yet?", "How will I know when I get my refund?", "I requested a refund and it is missing.", "The refund I asked for isn't showing up", "There is a refund missing.", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "I cannot find my refund on my statement.", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "When will I be able to see my refund?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "My refund is missing from my statement." ]

[ "What is the reason that my card payment was cancelled?", "Help me please, My Apple Pay American Express top up does not work.", "This debit is not my transcation. How do I get my money out back?", "I didn't get all the money I asked for", "Is there a reason why my account isn't updating because I used a check to balance my account?", "I am seeing in the App a some cash withdrawal that does not belong to me", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "I attempted to withdraw some money from an ATM this morning and received the wrong amount. Your app says I have enough money available in the account. Can someone tell me what's wrong?", "Why wouldn't the contactless payment work when I tried to pay at the bus today?", "why did my payment revert", "I got my American Express in Apple Pay, why is top up not working in my country?", "My app shows a payment I didn't make", "Last week I put a cash deposit into my account and it is still isn't there.", "Why has my account balance not changed after depositing a cheque?", "why hasn't my virtual card arrived?", "My transfer is still pending, why?", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "I don't know why my payment didn't work.", "The card I thought I lost was in my jacket pocket this morning, so can I reactivate that?", "The terminal I paid at wouldn't take my card. Is something wrong?", "I don't see a money transfer yet", "The app says I made a cash withdrawal that I didn't make", "How long does it take for a new purchase to stop being considered pending?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "Why is my card payment showing as pending?", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "My card payment is still on hold, why is it so?", "I'm checking the app and I see a payment that's not mine.", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "What is the time frame that transfers normally take from a UK account? I just completed a transfer and nothing shows up. I need to know if everything is alright.", "Is my account accessible even though my verification of my identity has not passed yet?", "My beneficiary has been denied, is this normal?", "A couple weeks ago there was a debit taken from my account from a transaction I don't recall. Is it possible to trace this transaction to make sure I'm not being scammed?", "If my card is about to expire how long would it take to receive a new one and how much would that cost me?", "I am still waiting for a transfer to show", "Where is my new card if I haven't received it yet?", "Last Saturday, I made a payment and the exchange rate was wrong. I was charged too much.", "I still haven't received my card after two weeks, is it lost?", "Why was my card payment reverted?", "What do I do if I still have not received my new card?", "I tried to make a transfer but it failed. will you tell me why?", "I need immediate assistance in canceling a transfer which was a mistake. Please help me quickly so this does not go through.", "My payment has not been accepted.", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "Can you find out why my credit card didn't process payment? It was declined for top up so what's the deal?", "When will my transfer move from pending to confirmed?", "When will it get delivered?", "My card payment was reverted, why?", "Why was a payment cancelled on my account?", "Can I put my old card back into the system? I just found it/", "Hi, I was looking over my card receipts for the past week and I realize I had a charge put through two times for the same single restaurant visit. Can one of the charges be removed so that I can get the money back that was mistakenly taken from my account?", "I was overcharged at an ATM while on vacation. I needed cash so I had to use it, but your charges are outregous and I wish I would have known beforehand.", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "How long will my transfer stay pending?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "Can you explain to me why a top-up would still be pending?", "I paid my rent into the wrong account, could you please pay it into the right account, it needs to be done by tomorrow.", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "I didn't withdraw cash but I see that transaction on my app", "What can I do about a direct debit transaction on my card that I didn't make?", "What is taking so long on my transfer from the US?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "new customer and filling gas for the first time today, not working,", "My wallet isn't showing my top-up, did I do something wrong?", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?", "I think my top up may have been reverted, what do I do?", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Why hasn't my balance increased after depositing a check?", "So, I was under the impression that you have an offer for crypto top up. This doesn't seem to be working. Now, the money has just disappeared from my account. What is the deal?", "Does it cost anything to get a new card? Mine's about to expire and I'd also like to know how long it takes to get the new one.", "Where is my deposit?", "I didn't receive the correct amount of cash", "Where is the card I ordered 2 weeks ago?", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "My top up hasn't gone through yet, why?", "For some reason, the money I added was returned.", "hello I have lost my phone and I'm worried someone's going to steal money from me", "I dont know what happened, but my payment was cancelled", "i know i entered the right info, but my top up isn't in my balance", "If my card payment isn't working what do I do?", "Is there a reason my new card hasn't arrived yet?", "My last ATM request did not go through due to a declined card. Please cancel the request on my account.", "I was supposed to receive my new card by now, but it hasn't came in.", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "How long until my card is delivered?", "Card payment still pending.", "I had made a transfer but its still pending.", "I bought some things in the morning but the payment shows as pending", "I didn't receive all the cash I asked for", "When will my cheque be processed?", "I haven't received the cash from the check I deposited.", "How long will I have to wait for my money to be in my account?", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "Everything seems fine with my account, so why did it decline my payment?", "Hello, I tried to top up with my card, but it didn't work. I just got it a couple days before and it works fine. What's the deal? Can you check into this?", "One of my card payments has reverted", "Can you tell me why my pop-up is still pending?", "What's taking so long for this payment to go through?", "My card is almost expired. How fast will I get a new one and what is the cost?", "Why was I declined at the ATM today when I was trying to make a withdraw?", "Why hasn't the transfer shown up in my account yet?", "I need help because I drunken blocked my card?", "How long will it take for the cash I deposited this morning to show up?", "my cash out is still pending", "Help! In the app there is a payment that I don't remember.", "Why have I received a rebate for my payment after a week?", "My card didn't work at the ATM in Notting Hill. Is my card working?", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?", "I transferred some money but it is not here yet", "What does a pending cash withdrawal mean?", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "I tried withdrawing but my cash is not showing up?", "How long will this card payment stay pending?", "Seems like my card payment has been cancelled", "I think my transfer failed. What do I do now?", "I am seeing in the App a some cash withdrawal that its not mine" ]

[ "I can not find my refund.", "I requested a refund but am unable to see it in my account. Why is that?", "Please help me. I am still waiting on a refund.", "i need a refund from you because the merchant is refusing, can you do that?", "Why doesn't a return show up im my account from a purchase I made?", "I can't see a refund for a return I completed recently.", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "Why isn't a recent refund on my statement?", "Why isn't my refund on my statement?", "When will my refund come through", "I don't see a refund in my account.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "why cant you just refund me instead of a merchant", "I am waiting on this refund, hurry up.", "I am missing my refund.", "Did I not get my refund? I don't see it." ]

[ "How do I withdraw money?", "where has my transferred money gone?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "Why is my last transfer pending?", "Why does the app revert a payment?", "what is my monthly spending limit because i was refused my money at an atm", "Why did my transfer fail? What can I do?", "What happens when a beneficiary can't receive my transfer?", "How do I go about cancelling a transaction?", "Do I get charged if I am receiving money?", "Why is my cash withdrawal pending?", "I noticed a charge for a transfer. Why is this? Is it because I did an international transfer?", "Why is my ATM withdrawal still pending?", "What should I do if I see a withdrawal is pending?", "Why is my withdrawl to cash still pending?", "If someone in a different country sends me money, do I have to pay a fee?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "Can I have it by a certain date?", "What should I expect to be charged on a SEPA transfer?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "My money hasn't been deposited yet. When will it be?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "What is the delivery time to the US?", "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "Can you tell me why the card payment came back?", "I just checked and my payment was cancelled, why?", "if im not using my account should i close it or just let it sit", "What do I do if I've been charged twice for the same transaction?", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "What should I do if I see an unauthorized withdrawal on my statement?", "Will I have to wait much longer for my new card to arrive?", "Is there a way to revert a transaction?", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "Can I make a withdraw if I am out of country from with out any fees at an ATM?", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Balance hasn't been updated following a cheque or cash deposit", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "How much does it cost to make transfers?", "When will my transfer from the US get here?", "I got an unexpected charge on my transfers. How can I correct this?", "When my card expires, will I get a new one mailed to me?", "What happens if the ATM doesn't give me back my card?", "Why did I not get my cash back after I withdrew?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "Why is there a pending time on my transfer?", "When will the money from my bank transfer be available?", "Did a card payment that I made get cancelled?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "Why isn't my payment showing?", "What do I do when I get close to the expiration date of my card?", "What should I do when my card reaches its expiry date?", "When are cards shipped?", "What is the payment in my account that I did not do?", "What are my remedies if I think I was charged twice for the same expense?", "Can I change the amount I made on a payment that I made to the payment is correct.", "the transfer went through but now it has been pending for quite a while. i need this to go through already", "For what reason is my transfer still pending now?", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "Help, I need to top up my account. Where do I send a check?", "Why haven't I gotten my payment yet?", "I am waiting for a payment to be processed", "What does the bank charge for lost or stolen card replacements?", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "Hello, I trying to top up with my card today but it didn't work. When I tried last time it worked but today it isn't. Could you take a look at it for me?", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "Why was my payment cancelled?", "how much you charge for exhcange", "I made a cash withdrawal but the pending status is taking forever.", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "I live in the US, how long will it take for delivery?", "Can you let me know why my cash withdrawal is still pending?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Why has my card payment been reversed?", "I transfered my balance a while back. Why doesn't my account reflect this?", "I think somebody made an unauthorized copy of my card. My account has a cash withdrawal for 500£ that I did not make. Please help.", "There are a few payments in the app that I didn't make! Does someone else have my card? What should I do?", "Can a transaction be cancelled?", "Why is this payment pending?", "why and how soon do I have to have proof of identity to you?", "My cash withdrawal shows pending, why?", "If the ATM only gave me 10 pounds instead of the 30 I requested, what do I do?", "How long will it take to transfer something from China?", "i bought the wrong size and would like a refund", "Tell me why my card payment would be reverted.", "Where are my funds? I topped off my car but it didn't seem to complete.", "Who do I call to cancel a transfer?", "I would like my money back for an item I purchased", "I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "I need to cancel my recent transfer quickly since I made a mistake. Please help before it goes through.", "How do I dispute a debit that I didn't make?", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "How do you fix my card payment?", "I did not receive all of my cash back", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "What is the wait time for delivery to the US?", "What happens after my card expires?", "Is it possible that my card payment was reverted?", "What do I do about my expired card?", "How much is it to use my US debit or credit card to top up?", "It looks like a payment I've made hasn't made it through yet.", "My credit card seems to have been declined for top up. Why is it not going through? Can you tell me what's going on?", "I transferred money but the recipient says it has not arrived. Why would this be?", "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?", "When will a transfer from the US post?", "Is there an issue with my card payment as it has not gone through.", "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "I am on vacation in Spain and think someone saw my pin when… Can I change it at a local ATM?", "What do I do if there is a direct debit on my account that shouldn't be there?", "I withdrew money and got a fee, please explain", "Who should I talk to or go to resolve a duplicate charge on my statement?", "There is an extra charge on my account I didn't authorise, it's just £1, what is it?", "What do I do if I do not recognise a cash withdrawal?", "How are cash withdrawals pending?", "I made an error in payment yesterday and I need it fixed asap because it's for my rent tomorrow." ]

[ "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "I am missing my refund.", "I'm due a refund and it is not on my statement.", "How can I check if I have received a refund if it is not yet on my statement?", "There's a refund missing from my statement", "I can not find my refund.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "Where is my recent refund in the my statement?", "I asked for a refund but its not here yet", "I can't find my refund. Please help.", "My refund has not arrived, and I am unsure why. Who do I contact?", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "Card refund is not showing up in my statement.", "I have received my statement but I do not see my refund, why is that?" ]

[ "How do I see the source of my money?", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "My payment shows that it is pending will I be charged more money?", "I didn't make a payment at this business.", "Why did it decline my payment?", "the app reverted my payment", "My card has been pending for a while, what should I do?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "I don't recognize the direct debit payment on my account.", "When I try and to buy something using my card it keeps getting declined.", "Why is the transfer showing pending?", "The transfer keeps rejected, I tried to transfer some money to friends but it keeps getting rejected for some reason, Would you please check the issue?", "what is this charge i didnt do it what can i do", "I don't think the transaction has gone through, so can I cancel a transfer?", "Can you explain why there is a payment showing twice?", "Why was I not able to complete my transfer?", "my identity hasn't been verified and i can't edit my details, what's next", "I made an out of country transfer and it hasn't went through yet.", "I have not used my card all day, however, there is an unusual payment showing in my app. I would like to have that amount reimbursed.", "I'd like to know how transferring my money into my account works.", "I had cash transferred but the balance did not change.", "My transaction from earlier needs to be reversed.", "Is there a reason my transfer failed?", "There is a direct debit set up that was not authorized by me.", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "i have been trying to add money with apple pay but it wont work, why?", "Cash withdrawal has been pending, why is it so?", "Will the duplicated payment be refunded?", "My beneficiary didn't receive my transfer", "My payment was reverted by the app", "There are transactions that I did not make on my account, I think someone has my information.", "Why was my request for cash declined?", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "I transferred money but the balance hasn't changed.", "I just bought an item and would like to stop payment can you tell me if the item has been sent yet?", "I'm having trouble verifying my ID.", "My card don't work.", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "Why don't I have my transfer?", "What is the cause of the delay in applying my card payment to my account?", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "I see a direct debit charge that I did not approve", "I tried to make a cash withdrawal and it was declined. Why did this happen?", "I topped up my card but the money disappeared.", "There are duplicate transactions on my account", "How long do I have to wait until the transferred money shows up?", "Who should I contact if the amount of my withdrawal doesn't correspond to the amount that I tried to take out of my account?", "There is more than one of the same transaction on my account.", "There is a strange payment on my statement. What should I do?", "I have an unknown direct debit payment on my account", "My transfer did not work, what was the reason?", "My card payment says pending and it hasn't changed", "This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected.", "I sent you a cheque a few days ago and I noticed that nothing has happened yet. Can you tell me the status of my cheque please?", "I have been trying unsuccessfully to top-up my card. Is the system down or not working properly?", "I want to revert a transaction I did", "I see a direct debit that I didn't authorize", "I have a card payment that has been pending for some time and would like to know when it is going to go through.", "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?", "I don't see a money transfer yet", "I tried to top-up but it got denied.", "Why is my last transfer pending?", "My top-up was cancelled; will I receive a refund?", "My card was denied at an ATM earlier today but the transaction is pending. Please cancel it as I did not receive my money.", "There should be a cash withdrawal that I haven't seen yet.", "It has been forever ago that I made an order online. The product simply is not coming. Just give me back my money because I'm not paying these people.", "I was unable to transfer to another account.", "I put my check in the bank, but I haven't gotten my cash yet?", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "What do I need to see my source of money?", "Hi, I checked my transactions and saw that I was charged twice during a restaurant visit. I would like to get my money back.", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "A withdrawal is showing that I don't recognize", "I want to transfer money into my account", "Why did my transfer fail? What can I do?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "In my app, a direct debit payment that I didn't do shows up.", "Hello, I tried to take out some money out of the ATM, but it's still showing that it's pending? I really don't want to be charged for this.", "Why is there an uknown charge showing on my account?", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Why is my transfer still pending?", "Cash withdrawal still pending?", "why can't my beneficiary make transactions?", "Why was the payment on my card declined?", "I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on?", "Why didn't my transfer complete?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "There is a payment in my app that I did not make. I have not used that card all day Please reimburse my money.", "I did a transfer but it is still pending.", "How can I get my money back on an order. I haven't gotten the item yet, so I want to cancel the order. How?", "Why is my beneficiary being denies?", "My transfer failed. Help!", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "Is there a reason that my transfer failed?", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "Cash I didn't get shows in my app.", "I transferred money yesterday, but it still isn't available?", "There is a card payment that I'm not recognizing.", "I have an outgoing transaction", "The app is showing a cash withdrawal that I didn't make.", "I tried to withdraw money but I was declined!", "There is a cash withdrawal transaction that I am unsure of.", "What do I need to do to transfer money into my account?", "I submitted a cash deposit to my account but it hasn't posted yet.", "It looks like my card payment was sent back.", "How come the money from the merchant appeared back into my account?", "My account did not allow the transfer.", "Some cash was withdrawn in the app, but I did not do it.", "My transfer didn't go through.", "Hello I made a bank account transfer from the UK. The transfer was a couple hours ago, nothing has shown up yet. Can you check to see if everything okay. Please.", "How do I check to see why my card payment was declined?", "Why has my transfer not arrived yet?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "I did not get enough cash", "Someone else accessed my account and made a payment.", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "I am trying to make a transfer and am unsuccessful, can you please tell me why?", "Why has my card payment been reversed?" ]

[ "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.", "I need my refund as soon as possible. What else do I have to do?", "When will I be able to see the refund", "i need a refund from you because the merchant is refusing, can you do that?", "Where is my recent refund in the my statement?", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "Give me a refund now!! I am still waiting.", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "My refund doesn't seem to be showing on my statement.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.", "Why isn't my refund showing up in my statement?", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?" ]

[ "I checked my account today and it said I was out of money. How do I transfer money into my account?", "I have a pending payment on my card. Why?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "Can I use American express with apple pay? Why does it make my top up not work?", "I got my American Express in Apple Pay, why is top up not working on my device?", "something is wrong with my exchange rate charge", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "My transfer to beneficiary didn't go through", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "What is the reason that my top-up is still pending?", "My transfer hasn't arrived", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "Although I transferred some money, it has not as of yet, arrived.", "Tell me why my card payment has been declined.", "Why is top up not working if I use my American express with my apple pay?", "I transferred money but the balance did not update.", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "I sent a check into the system but still haven't received the cash yet", "Hi. Please can you help me fix a double charge on my card? I'm looking at my transactions and this restaurant I went to earlier in the week has charged me twice! Please remove the additional charge for me.", "I'm using the app and I noticed a payment that I didn't make.", "I think something is wrong with your top up. I've been waiting a little over an hour for this to go through, can you send it through for me?", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "I made a payment but it's still pending", "why hasn't my top up gone through yet", "I've been trying to do a transfer multiple times and have failed? Is the system down?", "I don't think the transaction has gone through, so can I cancel a transfer?", "I am quite aggravated that I ordered online almost a month ago and I never got my package and I paid for it. I would really appreciate it if I could get a full refund back now.", "I just checked and my payment was cancelled, why?", "Why can't I top up by cheque?", "How long will it be before the person I sent money to is able to see it?", "Why did the bank reject my transfer?", "Next time maybe let people know that buying things from another country costs extra. I used my card to purchase an item from another country and I was charged for the item and also an extra fee it looks like. I wasnt aware of this and I think I should get a refund.", "How come I can't get money at the ATM", "I see a cash withdrawal that I did not perform.", "I haven't received the cash from the check I deposited.", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "Could you tell me why my cash withdrawal was declined?", "Is there a reason that my top-up is still pending?", "What is the reason my top-up is still pending?", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "Why isn't my transfer not going through? I keep getting an error message.", "why can't my beneficiary make transactions?", "My cash withdrawal was not entirely complete", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "Why has my card payment been declined?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "Can you tell me why I haven't received my new card yet?", "My transfer didn't go through.", "Why is my ATM withdrawal still pending?", "My top-up showed as complete, but it's no longer there! What's going on here?", "Why was my ATM transaction cancelled?", "I can't see my Google Pay top up. Is it not working correctly?", "How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move", "What is the reason why the transfer shows as pending?", "Help me figure out why my transfer was declined", "What do I do if my payment was reverted?", "The app is saying I made a withdrawl but I didn't.", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "I tried to transfer money but it didn't go through", "I still have not received an answer as to why I was charged $1.00 in a transaction?", "How long does it take for a cash withdrawal to show?", "I have an unfamiliar direct debit in my statement.", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "The ATM keeps declining my Transaction . I tried two different ATMs already can you please check if everything is okay with my account?", "Says that my top-up is incomplete?", "I would appreciate that someone let me know when there is an extra charge for payments. I was checking the app earlier and saying a charge on one of my payments that was additional that no one made me aware of before.", "Hi, I made a transfer yesterday that I need to reverse. I need to put the money in a different account.", "Can you tell me why I noticed a $1 charge on my statement?", "Why has my deposit in the ATM not cleared yet?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "I tried to buy something online yesterday and was told declined. I got the same error today after trying again. What is the problem?", "There is an error, the app says I made an ATM withdrawal and I didn't.", "How long is it going to take for my funds to show in my account?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "Why didn't I receive the correct exchange rate for an item that I purchased?", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "I added money but my top-up wasn't processed by the app.", "My transfer did not seem to work.", "I made a cash withdrawal and was charged a fee incorrectly can you help with this?", "I was out today looking forward to paying with my new card, but the payment just kept getting declined. This is really sad, what's going on?", "I an not sure but it looks as if a card payment I made was cancelled.", "There seems to be an additional charge of £1 on my statement, what is the reason for this?", "How long does it take for a money transfer to show?", "I need a refund. This is not what i wanted.", "Why can't I withdraw cash?", "HELP! I tried to get cash and it gave me some, but not the right amount!", "I have tried 5 times at this point to complete a transfer that's simply standard. What appears to be the problem? Is your system messed up?", "Why am I being charged for ATM cash withdrawals? The only reason I use it is because it's been free! Now you expect me to pay for them, and how much is that going to cost me?", "I just finished sending money, but it's not logging on the recipient side.", "I just noticed my transfer was declined and I don't know why. Can you help me?", "Why is my card payment cancelled?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "If you are waiting for verification, it can take 10 minutes to 60 minutes to get results.You will hear from us once we have it. Please make sure your images are clear and photos of documents are readable. you have to be at least 18 years old and live withing the Economic Area of Europe or in Switzerland in order to open an account.", "When I tried to transfer funds to my friend today I was unable to do so, why?", "What is this cash withdrawal on my statement?", "I think my card payment has been refunded", "Hi, I'm buying my son Bertie a starter home in London. I'm just trying to send the 5% deposit over to the agent. It's only £200,000 but seems to be throwing an error. What is going on? If I wait any longer the house prices might rise, can you look in to it please?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "Why is there a direct debit payment on my app that is not from me?", "I am attempting to make a purchase online, but my card is not working. I know there are funds available, is this an issue on the banks end?", "I did not make this payment that I see in the App.", "I made a transfer to my friend earlier and she hasn't received it yet. What's the hold up?", "Why is my money not in my account. I have already sent it out.", "Why didn't my balance change after I transferred some money?", "I need a refund and cancel a transaction on an item I purchased and i need it as soon as possible, please!", "I tried to withdraw cash from the ATM machine and it did not work. Can you tell me why?", "My card was supposed to arrive, but hasn't?", "I've tried to send money to my friends and I keep getting rejected. Can you please tell me why, I don't understand.", "My funding to my card didn't go through.", "why would i be declined if i had money iin my account", "I've changed my mind on an item. How do I get a refund?", "My app shows cash I didn't get.", "How can I find out about an extra fee on my statement?", "I would like it if I could get an item refunded", "I transferred money yesterday, but it still isn't available?" ]

[ "i need a refund from you because the merchant is refusing, can you do that?", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "My refund is missing from my statement.", "Where is the refund on my statement?", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "Did my refund go through? It's not on my statement.", "I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?", "Can you tell me why a refund I'm owed is not showing on my statement?", "Why is my refund missing from my statement?", "I received a refund, however I cannot see it in my account", "When will my refund come through", "There is not a refund in my statement.", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "I have received my statement but I do not see my refund, why is that?", "Hurry and refund me, I am waiting", "The refund has not appeared in my account" ]

[ "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "My transfer was not approved", "I made a payment a while ago and it is still showing as \"pending\" in the account. How long will this payment take to complete?", "What is the reason for my card payment to be reverted?", "I need help cancelling a transaction.", "Why hasn't my transaction arrived to my friend yet?", "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?", "I've deposited a check in my account but the cash isn't showing as available.", "I really need money from my card today, but my card is getting declined. Please help!!", "I have not received my pin yet", "I am still waiting for a money transfer to appear.", "I went to an ATM to get cash, but the app says the withdrawal is still pending. How is that possible when I already have the cash with me?", "Balance hasn't been updated following a bank transfer", "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?", "What does it mean when a payment is pending?", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "I think my card is broken or something. I tried using it and it wouldn't go through, please help.", "A transfer to my account was denied.", "Why is my top-up pending?", "I want to reverse a transaction I did this morning", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "My withdrawals were going smooth until I got declined today. What is going on?", "I did not get the cash that is showing up in my app.", "I went to the store and tried to make a purchase. The first time, it was declined, but the second one went through. But my App shows me that I've already been charged once and the second charge is still pending. Can you make sure that I'm not charged twice?", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "There was a transaction this morning that I'd like to reverse.", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "I did a money transaction and dont have a receipt", "Something went wrong with my withdrawal. The amount of money isn't right.", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "I tried to pay contactless at the bus today and it didn't work. Any ideas why?", "I was checking my account when I saw a $500 cash withdraw that I know I didn't do. I have my card so I don't understand how this happened. Please help me.", "The cheque I deposited isn't showing in my account", "I made a transfer recently but it has not changed on my dashboard.", "My money is gone. I had topped up recently and saw it was there, but now it's disappeared, what's going on?", "Why didn't the ATM give me my money?", "I wasn't able to withdraw money at an ATM", "I tried to deposit a cheque into my account and it is not letting me.", "I made a payment but the app cancelled it.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "Where are my funds? I topped off my car but it didn't seem to complete.", "I sent some money and the receiver can't access it.", "Why is the check I deposited this morning not showing up?", "Status of the card I ordered.", "My credit card transaction was declined for a loan payment. Can you tell me why?", "I didn't get a PIN yet. What gives?", "How is my card payment still pending?", "My card payment is showing pending.", "My transfer failed, why?", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "I made a cash deposit to my account but i don't see it", "How much longer do I have to wait until my transaction is complete? I transferred money to another country many hours ago and the transaction is still pending.", "I checked my account and see that funds were deducted from a seller I didn't approve of. Can you help me understand?", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "I made a card payment which is showing me pending.", "I made a transfer from my UK account a couple of hours ago. Could you please make sure everything went alright.", "Is there a way for you to find out why my account was deducted from a seller when I didn't approve of it?", "Is it on purpose that my payment has been returned to my account?", "Why hasn't my cash arrived from a deposited check?", "my identity hasn't been verified and i can't edit my details, what's next", "I sent money for my rent to my landlord but she is claiming it hasn't arrived in her account Can you trace the transfer I made to make sure it arrived so I can provide proof I sent it and that it has been deposited?", "I did a payment but the app cancelled it.", "I have a pending transfer", "Someone stole my wallet a couple of hours ago now and they have taken money from my account. Is there any way that you can help so I won't lose any more of my money.", "Why hasn't my son received the transfer I sent to him earlier?", "I would like to dispute a payment I didnt make", "I got some cash in the ATM but its still pending", "Is something wrong with my account, my balance didn't change after I transferred some money", "I did not get my card yet, is it lost?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I placed a cash deposit in my account but I can't see it yet.", "My card payment is being declined and I've tried several times.", "I think my top up is still pending?", "Why has my card payment been cancelled?", "Have you sent out my card yet?", "I see a cash withdrawal that I did not perform.", "Help, I don't see my money i just added.", "Something is wrong with the top up! I'm a regular customer and use your service all the time, usually this works but now it just shows up as pending", "My card payment was cancelled. Why?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "My cash received does not match what has been requested", "For a week now, I have tried to use my card and it is still not working.", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "I need someone to find out where my money has gone to? It has disappeared. I completed a top up earlier and seen it had went through. Since it has now disappeared I need to know what's going on.", "A withdraw I tried to make at the ATM was declined I don't know why.", "Cash I did not get showed up in my account", "Money transfer help? How long?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "I am trying to transfer and it has been stopped why is that", "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "Can you help me? I have a duplicate transaction on my account and I don't understand why.", "I don't think I made this transaction on my statement", "I tried to top up, but it didn't finish.", "I tried to make a payment with my card and it was declined. Why is it pending?", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "I withdrew some cash, when is it going to show?", "My transfer will not go through.", "Help! In the app there is a direct debit that I don't remember.", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.", "Is there a way to undo a transaction?", "Can you tell me why my transfer is failing and help resolve?", "i withdrew cash and dont see it reflected on the balance", "I topped up last night but don't have any funds, why not?", "I have a transfer that is still pending.", "I was not able to receive the correct amount of cash.", "How long to UK transfers usually take? I made a transfer but it didn't pop up in my history yet. I just want to make sure it went through.", "Why is this not letting me exchange crypto? I need help making this transaction go through.", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "The transfer I tried to make failed.", "Do you know why my card payment is declined?", "I would like to use the bank transfer feature, but I can't find it. Can you please give me the details?", "I tryed to make a top-up with cryptocurrency but the payment was referted.", "Why was my card payment declined?", "I normally don't use ATMs, but I was in a rush today and had to withdraw some cash. The ATM gave me the wrong amount of money and now my app is not showing the same amount as it should. What do I do?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?" ]

[ "Still waiting on a refund.", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "My refund isn't showing up", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "i was supposed to get a refund but my balance hasn't changed, why not?", "My statement does not reflect that a refund has been issued", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "Do you have any idea on when I will receive my refund? I got my statement and it was not there.", "I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.", "What is taking so long with my refund?", "Why is my refund not visible on my statement?", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I can't find my refund. Please help.", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "Why isn't my refund shown on my statement?" ]

[ "The correct amount of cash was not received.", "Yesterday I topped up my card. Why didn't it complete as it still pending?", "The ATM at Metro bank on High St. Kensington swallowed my card. How do I get it back?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "I have a direct debit on my records that is strange and I need help.", "HELP! I tried to get cash and it gave me some, but not the right amount!", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "I didn't receive the amount of cash I requested for the ATM.", "Can you tell me about why the account I have was charged an extra 1$", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "My app says that I received cash from an ATM and I didn't.", "How come my card payment has been declined?", "I did a transaction to a wrong account!", "How long do transfers to international banks take? I made one to france a couple of days ago, but it's still not there.", "What do I do if it says my card payment has been cancelled?", "What happened to my top-up? It was all done and now it's gone! Are you having problems with your system?", "I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got.", "My balance is not what I thought it was following an ATM withdrawal", "why has a transaction to a friend been delayed?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "I used the wrong account.", "The app is showing a payment I never made.", "Please explain why my top-up hasn't been processed yet?", "Why did the bank reject my transfer?", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "Why hasn't my money transfer shown up yet?", "I made a card payment by my card but it failed. Please let me know when the payment will get completed as its still pending.", "Why could I not get cash?", "Why has my top-up failed?", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "Some cash has been withdrawn but I didn't do it.", "You've incorrectly calculated the exchange rate for my cash withdrawal", "Why are fees charged on cash withdrawals? I went to withdraw some money earlier today after shopping. There's a fee that wasn't there before.", "Help! In the app there is a direct debit that I don't remember.", "Could you please tell me why my purchases from this morning say payment is pending?", "What is this €1 fee in my statement?", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "Is there something wrong with my card payment? It's been pending a really, really long time.", "I checked the app and my balance has not been updated for the cash or cheque deposit.", "Why is my transfer not done yet?", "Why is a transfer I have still pending?", "Why didn't my transfer to a beneficiary happen?", "I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue?", "My cheque deposit didn't seem to work.", "I put money into my account for the minimum balance but the application didn't accept.", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "My cash deposit hasn't posted to my account.", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "I tried to use my card to withdrawal money from the ATM in Notting Hill but it didn't work. This is the first time I've tried using it. Is my card working?", "I bought something and already paid for it but now I don't see it.", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "ATM apparently not working? Couldn't access funds in my account?", "how come my transfer declined", "My top-up didn't go through; it still says pending. What's up with that?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "I'm checking the app and I see a payment that's not mine.", "The app is showing a cash withdrawal that I didn't make.", "My top-up was cancelled, could my bank be the problem?", "Can you please assist me in completing a transfer? I'm trying and I keep getting an error. I'm trying to purchase a flat and pay the initial mortgage payment. All I keep getting is an error. Can you find out what's happening here?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "How do I get my money back for something I bought?", "I have been waiting for my card payment to be moved from pending status for an unusually long time. What is going on here and do you have an idea of when I can expect it to go through?", "I just finished sending money, but it's not logging on the recipient side.", "There's a payment in my history I don't recognize", "What is the extra €1 on my statement for?", "Why has my card payment not yet been applied to my account?", "Why was the exchange rate incorrect for an item I recently bought?", "Why was my atm withdrawl declined", "I did not receive the correct amount for the exchange rate.", "What does it mean if my payment is pending?", "Please help me regarding a direct debit in the app that I don't recognize.", "Why can't I withdraw money?", "I need help making this transfer. I keep getting an error. I'm trying to purchase a flat but i need my mortgage payment to go through first. Can you help?", "I sent a cheque a few days ago and nothing has happened to my account yet. Can you please check on this for me?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "I see a direct debit transaction in my app that I didn't make.", "I'm not seeing my cash deposit showing up in my account.", "I made a payment with my card that was cancelled?", "How come I don't see my deposit in my account yet?", "The ATM didn't give me what I asked for but my balance says it did", "Where did the extra fee on my statement come from?", "Sort your top up out please! It's been pending since an hour already, can you please make this go through asap I really need the money", "My transfer failed, why did that happen?", "I recently deposited a cheque and cannot find the cash from it.", "Why hasn't my money transfer showed up yet?", "There was a direct debit transaction I have don't think should be there.", "I made a transaction to the wrong account!", "Money that I have transferred hasn't arrived yet", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "I'm not sure why my card payment was cancelled, can you find out why?", "Why won't my transfer to another account work?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "I'm upset because I got charged a ridiculous fee when making an ATM withdrawal over a holiday weekend. It didn't notify me beforehand either or I wouldn't have ever done it.", "My withdrawl is still pending. Why?", "My card payment failed.", "Why is it saying my card payment is declined when I made it?", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "I may have a fraud charge on my debit statement.", "A transfer to my account was denied.", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "I believe that a card payment I made was cancelled.", "The card payment I made didn't work.", "Why do i have an extra fee on my statement?", "Why is my cash request and the amount I received different?", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "Can you check if my money has reached my account since it is not showing up yet?", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Why isn't the transferred money there?", "Why have I all of a sudden been charged for my ATM withdrawal? I thought the withdrawals were free because this is the first time I've ever had this problem.", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Why did it decline my payment?", "I made a transaction but did it to the wrong account.", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "I am trying to make a transfer and am unsuccessful, can you please tell me why?" ]

[ "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "What is taking so long with my refund?", "No refund showing in my statement.", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "Where is my refund? it appears to be missing.", "Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?", "why cant you just refund me instead of a merchant", "Why isn't my refund on my statement?", "I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?", "I received a refund, however I cannot see it in my account", "The refund isn't showing up on my account.", "I requested a refund but can't see it.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "My refund isn't showing up", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "I can't see a refund for a return I completed recently." ]

[ "Why can't I withdraw cash?", "I don't appreciate the extra fees being siphoned from my account. I was helping some friends move to Japan and we were buying home decorations at the local stores. The receipts differed greatly from what showed up in my bank account and my statement. When can I expect the extra fees to be back in my account?", "How do I get my money back for something I bought?", "Why does my transfer say it is pending?", "Why hasn't my ID been verified?", "How long does it take to activate the card, as it does not look like its working?", "I made a payment with my card and it hasn't changed. How long do you think this will take?", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "Why has my top-up been denied?", "I just did a money transaction but its not showing they received it", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?", "I placed a cheque but the funds aren't there", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "My transfer into my account isn't showing up.", "Hello, I'm having trouble with my card, I don't understand what's happening, I tried using the ATM machine earlier but it wasn't working but seems like the transactions is still in progress, can you cancel it for me?", "Is there a reason my transfer failed?", "Why is there a direct debit fee in the App when I didn't do it?", "I put some cash into my account but it's not displaying that on my balance.", "What is preventing me from adding a specific beneficiary?", "I don't see me 'top up' in my wallet", "The payment for the card did not go through", "How long until transfers complete?", "Why can I not make a transfer?", "how long until a cash withdrawal will show on my account", "I bought something and already paid for it but now I don't see it.", "My cash transaction isn't showing on my receipt", "I made a transaction and it is taking a very long time to go through.", "I've already sent the money out and still have not received money in my account.", "Why can't I top up by cheque?", "What do I do if there is an electronic debit that is not correct?", "Can I get my money back on an item?", "Please help! The app won't let me cancel a money transfer. I accidently sent money to an account that wasn't mine. I need this cancelled immediately.", "I need to figure out who has access to my card there are some payments I didn't make that are showing on the app. Could you please help?", "Why has my top-up been returned to my account?", "I tried to do a transfer but it didn't go through.", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.", "It appears as though my card payment was duplicated. I paid at the store earlier today. The first time it was declined and the second time it worked. The app is still showing one of the payments to be pending. Please take one of these off because clearly the first was declined and is not correct.", "It seems there is an incorrect listing of a direct debit payment on my app that I did not make", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "When will my card payment be done pending?", "I can't withdraw money", "I tried to withdraw some money from an ATM this morning but wasn't able to get the amount of cash I needed. The amount in the app says what I was trying to withdraw was deducted, but I don't have any money. What do I do about this?", "The correct amount of cash was not received.", "How are cash withdrawals pending?", "Why has my transfer failed?", "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "I made a deposit in the ATM and it has not cleared", "There is a payment that is not mine in the app. Please advise/", "There seems to be a couple of payments listed in the app I know weren't made by me. Is there a possibility someone has access to my card? Can you find out what's going on?", "I was not distributed the correct amount of cash that I asked for", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "I made a cash deposit, but it hasn't shown up in my balance yet.", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "Google Pay isn't working. What is wrong?", "How much longer until I get my new card?", "How long does it take for my payment to process?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "Why was my account deducted from a seller when I didn't approve of it?", "How long do transfers need to come through? I sent some money to a friend, she needs it urgently, but seems it's still not there yet after a couple hours.", "How long does it take for a transfer to finish pending?", "I'm not sure why my card payment was cancelled, can you find out why?", "How long will my transfer be pending?", "I entered a typo when I was transferring money and now I've sent it to an incorrect account. This is so bad! I need it cancelled now.", "My funding to my card didn't go through.", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "I transferred some money and it didint arrive", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "How many days does a regular transaction take to complete? I see a pending payment that hasn't changed in the last several days.", "Can you check if my money has reached my account since it is not showing up yet?", "Could you please recommend what I should do if my card keeps getting declined? I planned to top-up today but I am unable to get it to work. I need a fast solution to this problem.", "What does a 'pending payment' mean?", "The cheque I deposited isn't showing in my account", "Why has my top up been returned?", "Why is my cash deposit not in my account?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "How can I speed up a transfer? Mine is pending.", "My transfer is still pending and I know the account numbers are correct. Please help.", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "I did not receive the right amount of cash I requested", "Why can't I make a transfer?", "Why is it showing that my account has been charged a dollar that is showing as pending?", "Help me. My transfer was declined. How could this happen?", "I can't access my money. Is it because somethings wrong with the top-up? I set it up correctly.", "My transfer is pending.", "How long do I need to wait til my top up isn't pending?", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "My transfer is pending too long.", "Why is my disposable virtual card being denied?", "Is there a way you can have money from a purchase I made refunded to my account.", "My card payment doesn't work.", "Why would I have a pending payment?", "How long do tranfers from a UK account usuallt take for you? I just made a transfer and nothing shows up, so just wondering if things went ok", "What is the estimated wait time on a US transfer into my account?", "Hi, Please help me to request cash back. As i have been withdrawn money from ATM, but i got wrong amount. in Application its showing the amount i have been charged through.", "Why am I having trouble withdrawing cash?", "Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?", "I have a card payment that was declined, but why?", "I would like to know why a withdraw I made for some cash shows up as pending.", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get anything out. Is there a problem with my card? It's the first time I tried using it.", "How long does it take to get my money", "I have a top-up that's still pending and wanted to know about it.", "I tried to use my card today in the restaurant but it didn't work and just got declined. What's wrong?", "Transactions on my card look really weird. I've been charged twice for a couple things this week! Please check this and return the double charged ones.", "Hi, I was at a restaurant later the week and when I went to look at my account I noticed that I got charged twice. I would like to get my money back from one of those transactions.", "How long until my new card gets here?", "Help! There is a cash withdrawl on the account that I didn't make!", "What is going on with it saying my card payment was declined?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once, second time it works. App still stays pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Can I use my account although my identity verification has yet to pass?", "I deposited a cheque, but the balance hasn't changed yet.", "Why does a cash withdrawal show as pending?", "how do i dispute a payment I didnt make", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "How long do I have to wait for my transaction to be completed?", "My beneficiary didn't receive my transfer", "I needed to make a payment on my account, but I typed in the incorrect number. The app won't allow me to cancel this transaction. I need it cancelled ASAP!!" ]

[ "Why isn't a recent refund on my statement?", "A refund for a recent return has not arrived on my card.", "i need a refund right away but the funds aren't available in my account", "I am not seeing a refund in my statement.", "Why can't I see my refund in my statement?", "my refund has not hit my account yet", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I can't see all the refunds in my statement", "Hurry and refund me, I am waiting", "I've been waiting for a refund where is it?", "Why am I missing my refund", "Please help me. I am still waiting on a refund.", "I can't see my refund on my account", "I can not find my refund.", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet." ]

[ "The ATM won't give me my card back. I need it back now!", "Why is the transaction not posting?", "I requested money from the ATM and it didn't give me as much as I requested.", "My app is displaying a payment I didn't make", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I'm really stuck. I don't know why but my card payment has not gone through.", "I need help because I drunken blocked my card?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "I did a topup successfully but its not showing in balance. I think there is some problem in system.", "What is wrong with the exchange rate? This should have been a much higher amount of cash for that to apply.", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "Please help my find out why there is an odd direct debit in my records.", "There's a cash withdrawal I didn't make", "|I moved out of my old house two weeks ago and cancelled my direct debit to my old landlord, this direct debit was working fine. Now I've moved in to a new place and set up a transfer to a new landlord but it's not reached her yet, can you check it please?", "The app reversed a top off I had. What should I do?", "I received cash from the ATM earlier, but this shows up as pending in the app. I've got the cash already. How can this be still pending?", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "I made a cash deposit going to my account but it is not there", "What do I do if I got the wrong amount at the ATM?", "The transfer that I was trying to complete was declined. What was the cause?", "Is there a reason why my card was declined when I attempted to withdraw money?", "Someone has access to my card info. I still have the card, but someone just withdrew cash. How do I get this corrected/stopped?!", "For what reason did my top-up get cancelled?", "The ATM shows a withdraw of the amount of money I requested but I didn't revieve that amount in cash.", "Why is the check I deposited this morning not showing up?", "I still do not see the cash deposit in my account from last week. Why?", "I had a problem with my card payment, can you help?", "Please help, the atm swallowed my card, what do I do?", "I see a direct debit payment on my statement that wasn't me", "I got my American Express in Apple Pay, why is top up not working?", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Why don't I see my top up in my wallet?", "I got my American Express in Apple Pay, why is top up not working in my country?", "I was charged extra. Was the exchange rate for my payment last Saturday wrong?", "I did a transfer to my account but it doesn't show up", "The app reverted my recent payment", "Why would my payment have been returned to my account?", "I think I am having an issue with withdraws on my card. It was declined on the way to work this morning. This hasn't happened in the past.", "How can I check for an unsupported merchant for my transfer request?", "My app says I made a withdrawal, but I didn't.", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "Why can't I see the top-up amount I just added to my account?", "Where is the money I pushed it's on my mobile app as being withdrawn.", "Was my card payment reverted?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Help! I can't find my card.", "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?", "When I put the wrong pin too much, I got blocked, so can you help me unblock my pin", "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked.", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "where has my transferred money gone?", "Please help me regarding a direct debit in the app that I don't recognize.", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "I can't use the app because I got mugged yesterday and they took everything. I need some help.", "I have withdrawn cash from the ATM but it is showing in my account as a pending transation. Why is this?", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "What should I do if my card is missing?", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "Why am I being charged to make cash withdrawals? I thought they were supposed to be free!", "Why isn't my cash deposit showing up in my account? I deposited it this morning.", "I visited the ATM but got less money than what I requested. Why?", "I froze my account, but how do I order a replacement card?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "I made a card payment, but it has been declined?", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "In my app, a direct debit payment that I didn't do shows up.", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "What happened to where my top-up was canceled?", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "I found my card! Can I link it back into the app?", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "I want to take back my transaction", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "There must have been a mistake, why was I charged an extra pound?", "How come when I tried to pay contactless at the bus it didnt work?", "My transfer didn't go through.", "I Submitted a cheque couple of days ago, nothing happened to my account yet.What could be the possible issue?", "Hi, I tried topping up for the first time today (I'm a new customer), and the transaction has shown as pending for the last half an hour. Can you fix it?", "Can you assist me with unblocking my PIN? I put it in wrong too many times.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "What do I do if I do not recognise a cash withdrawal?", "My transfer did not go through.", "I tried to top-up but it got denied.", "If my top-up didn't transfer, what went wrong?", "I have found my lost or stolen card, would I still have to activate the new card that was sent to me through the mail in order to access my account?", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "My account statements show a debit payment that I didn't make it's from some time ago I need to know if it is disputable.", "My card payment wasn't accepted.", "Is there a reason my top up hasn't gone through", "I deposited cash into my account, why do I not see it?", "A payment that I didn't make appears in my app.", "The app shows a withdrawal that I did not make or authorize.", "I have a pending payment in my account that I paid a while back ago and it still hasnt gone through. Why would it show pending for so long?", "Help me unblock my account. I entered the PIN wrong too many times.", "I thought I knew my password but I guess I was wrong, what can I do now?", "Why isn't my deposit showing up?", "What do I do if there is an electronic debit that is not correct?", "I did not receive my full withdrawal amount", "Has someone accessed my card there are payments I did not make that are showing up on the app.", "I tried topping up my account but it failed, can you help me?", "Too many times I entered the incorrect PIN. How can I get my account unblocked?", "Something is wrong with my top up and I can't see it. How do I find it?", "I made a payment but the app reverted the payment.", "I had a cheque deposited, but I don't see my money yet?", "Why isn't the recipient seeing the transaction? I just sent the money.", "I forgot what my pin number is and now am blocked can you help me get in?", "The app is saying I made a withdrawl but I didn't.", "I made a payment and it was reverted and wanted to know why?", "I removed cash from an ATM earlier but it shows up as pending in the app. How can this still be pending, I already received the cash?", "I used my card to top up, but now I don't see the money in my account.", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "My balance is not what I thought it was following an ATM withdrawal", "Why hasn't my transfer gone through", "I've deposited a check in my account but the cash isn't showing as available.", "The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?" ]

[ "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "I'm expecting a refund but it's no where to be seen", "I contacted the seller and he won't respond. Please just refund me my money.", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "I received a refund, however I cannot see it in my account", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "Did my refund go through? It's not on my statement.", "I don't see a refund in my account.", "My refund is missing from my statement.", "My refund for a purchase hasn't cone through yet.", "Why is my refund missing from my statement?", "Are the funds I requested from a merchant a few days ago in my account? I do not see them.", "How long does it take for a refund to appear?", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "Where is my refund? I have been checking my account all day." ]

[ "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "Why won't my card work.", "Why would my transfer be declined?", "I tried using a check to update my balance, but it isn't work? Is something wrong?", "My cash transaction isn't showing on my receipt", "I was unable to transfer money to a beneficiary.", "I made a transaction this morning but I need to revert it now.", "This debit is not my transcation. How do I get my money out back?", "I went to do a transfer and it was declined.", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "There is a payment that is not mine.", "Can i cancel this purchase?", "there's a delay in my top-up", "I know I have enough funds in my account but my card payment hasn't worked for some reason. What do I do?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "I tried to transfer but it was declined", "why did the app refuse to make an approved payment", "The correct exchange rate wasn't given to me for an item I purchased.", "My top up hasn't gone through", "I was given the wrong amount of cash", "I couldn't get cash at the atm", "How long will it take for the money to reach my account?", "Why is my money not in my account. I have already sent it out.", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "My exchange rate isn't correct.", "Why did my my transfer get declined?", "There is a cash withdrawal on my statement that I don't recognize", "Why would there be a payment on my account I don't recognize?", "My balance doesn't show my deposit.", "How long should I wait for the card to arrive?", "I did not get the right amount of money when I used a different country's currency.", "There is a card payment I do not recognise.", "The payment on my card shows as pending.", "My card won't work right now.", "My card was working but now it doesn't.", "My credit card was declined.", "Was my transaction reverted with my card?", "My identity is unable to be verified.", "Why isn't my id verifying?", "My app is displaying a payment I didn't make", "The top-up I ordered didn't process.", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "my statement contains an unknown payment", "I tried activating my card and it didn't work", "The ATM didn't give me enough money.", "My funds are not transferring to my bank. Why is this not working?", "I need help with understanding why my card is not working.", "I want to revert this mornings transaction.", "I have a duplicate payment showing", "My PIN is not working and I need assistance.", "Why hasn't my ID been verified?", "There is a weird payment in my statement.", "My top-up failed to go through.", "I seem to have lost my card.", "There is a odd withdrawal on my account.", "How is this transfer supposed to work? It's not working for me.", "My card still hasn't arrived after 2 weeks. Is it lost?", "Why is a transaction still pending?", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "I was trying to use my card and it was declined, when I tried to find out what happened I found cash withdraw for $500 that I didn't do. Can you please help figure this out?", "Why isn't the transfer on my account showing up?", "Why am I being told this transfer will not go thru", "I don't recognize what this payment on my statement would be for.", "What should I do if my card doesn't work?", "What are the reasons why a card payment would be declined?", "I tried to deposit a cheque into my account and it is not letting me.", "My password isn't being accepted and I need to reset it.", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "I tried to top-up, why didn't it work?", "Why hasn't my friend's transaction arrive yet?", "I can't transfer money from my account.", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "I am trying to revert a transcation I did this morning", "The exchange rate on my payment doesn't look right", "My top up was rejected. Why?", "I've made a transfer, how long until the money reaches my account?", "My card will not work", "I have a cash withdrawal that says it's pending, why?", "I think my card is lost. What do I do?", "Why is my balance not updated?", "My app says that I'm not verified.", "My card isn't working", "Why would a card payment be declined?", "Why is this beneficiary being rejected?", "the bank transfer was declined", "I need to move money to another beneficiary. Why is it not working?", "I did not make this card payment.", "Why isn't my pending transfer finished?", "I was charged the wing amount for an item.", "I need information explaining why my top-up failed to go through", "My transfer failed to a beneficiary", "I want to reverse a purchase. Can I cancel it?", "There is a strange payment on my statement. What should I do?", "I don't have my card in 1 week. Should I be worried?", "I bought something in another country but the exchange rate is wrong", "I'm not sure why my top up request was denied", "What can I do if my card still hasn't arrived after 2 weeks?", "My foreign currency exchange has been applied incorrectly.", "I attempted to get cash in the ATM but I was denied", "I did a transfer but it is still pending.", "My card payment has not been withdrawn from my account", "My identity hasn't been verified. Can I use my account?", "Ive been trying to use my card for two weeks now to purchase somethings online but nothing is going through. It keeps returning my payment to my account. There shouldn't be anything wrong with my account, is it the card?", "I used my card to top up, but the money is not there!", "How long is the wait for a money transfer to show up?", "My attempted transfer keeps kicking back with an error message. Could you please help me to resolve this?", "My latest transfer seems to be missing.", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "The ATM didn't let me get any cash", "I made a transfer but my balance hasn't been updated", "Why is my last transfer pending?", "Why was my card payment reversed?", "what happened to the money after i put in the wrong info and it got declined", "My statement is showing I was Charged a dollar and I am not sure why.", "Can anyone help me, I lost my wallet and they've started withdrawing from my account.", "I see non-received cash in my app.", "I used foreign currency to buy something and I think the rate applied is incorrect.", "Why can't I complete the transfer?", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction." ]

[ "i was supposed to get a refund but my balance hasn't changed, why not?", "I contacted the seller and he won't respond. Please just refund me my money.", "The refund I asked for isn't showing up", "I am waiting on the refund", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "My refund for a purchase hasn't cone through yet.", "I received a refund, however I cannot see it in my account", "Still waiting on my refund...", "When will I be able to see my refund?", "How do I find the refund on my statement?", "I'm looking at my statement, and my refund is not on there.", "My refund isn't showing up on my statement.", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I cannot view the refunded amount in my account.", "My refund isn't going fast enough.", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?" ]

[ "Where is my money that I transfered?!", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "My account was charged a debit payment I don't recognize.", "There is a direct debit patentp that I haven't authorized.", "I want to talk about an order that I placed a long time ago and have yet to receive. I demand a refund due to lack of delivery of the product! I refuse to pay for something I never got.", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "I need a refund. This is not what i wanted.", "The rate applied to my purchase in a foreign currency was wrong.", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Can you tell me why the transfer isn't showing up on my account?", "Why is my money not in my account. I have already sent it out.", "I need to reverse a transaction", "My card is being used online to make a bunch of purchases! Someone else is using it fraudulently. Can you help me freeze it?", "I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?", "I double checked that I have the correct account details , they're right for sure. Transfer is still pending since forever. What should be done now?", "There is a missing transfer on my account", "I didn't set up a direct debit payment on my account.", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "There is a payment with my card which i definitely did not do.", "I have a direct debit I didn't make", "My account transfer was not cleared.", "I have a question about ATM transactions. Can I take money out of an ATM when I'm traveling abroad? And, can I get the money in my home currancy?", "Earlier today I took money out the ATM. After checking the app the amount is so much higher than the amount I received.", "what is source of my money", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "please help me with this transfer, for some reason i can't transfer to a cryptocurency account", "I received a fee I should not have.", "Why are the payments being declined on my new card? I tried several times to use my new card to pay for my gas at the Shell station in my neighborhood. I am very distressed about my new card not working.", "What is the strange cash withdrawal on my statement?", "Please, tell me why I can't have the funds I deposited a week ago? I need the money now.", "My balance is not right. It has not been updated for the cash or cheque deposit.", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "How can I check how much free spending I have left? I have some big purchases coming up and want to know where I can look for any info.", "What happens if the ATM doesn't give me back my card?", "Can I see where my money came from?", "What's the pending length for credit transactions? I've had one in my pending category now for days and it won't move to processed.", "Exchange rate on a purchase was incorrect", "There is a card payment I do not recognise.", "I received my new card, but I don't see it in the app anywhere. What do I do?", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "The app is showing a payment I never made.", "When I tried to pay for my bus ride, the contactless payment wouldn't work. How can I prevent this in the future?", "Why was there an additional fee on the payment I just made? I don't usually have additional fees applied to my payments.", "There is a withdrawal on my account that I don't remember initiating.", "What is going on with it saying my card payment was declined?", "What can I do if my card details where stolen from my car? I think they used my card to buy gas.", "I have an outgoing transaction", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "Can you check if my money has reached my account since it is not showing up yet?", "The app says that I got cash in an ATM and I didn't", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "A payment in my account was made by someone I don't know", "I think my card payment has been refunded", "I made a cash deposit to my account but i don't see it", "An item I bought had the wrong exchange rate applied.", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "I want to make an online purchase but I don't want to use my credit card. Can you tell me how a disposable virtual card works and where I can apply for one?", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "There is a direct debit charge on my account that I don't recognize.", "Some of my card payments look different than where I purchased products from. Why is that?", "I deposited cash but it isn't showing up in my account", "I think there's been an unauthorized cash withdrawal from my account.", "There's an unauthorized cash withdraw", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "There is an odd payment in my statement", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "I did not receive the right amount of cash I requested", "Have a payment that I haven't done.", "The exchange rate given to me after a purchase, was incorrect", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I see non-received cash in my app.", "How long does a transfer from a UK account take? I just made one and it doesn't seem to be working, wondering if everything is okay", "There is a direct debit fee in the App that I didn't do.", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "why do I have an unknown payment?", "I withdraw money abroad but I didn't get the right amount.", "Where is my missing cheque I deposited?", "Help! In the app there is a direct debit that I don't remember.", "I didn't receive my money earlier and it says the transaction is still in progress. Can you fix it?", "One of my card payments has reverted", "I'm trying to take money from my account but its not letting me. Help!", "I transferred my funds, why did it not go through?", "Help! In the app there is a payment that I don't remember.", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "There's a direct debit payment that I don't recognize.", "For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.", "How do I withdraw money?", "I found my card again. Can I put it back into the app?", "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!", "Why on earth is the exchange rate so bad? Can I get a rate closer to the actual interbank rate?", "I made a transfer and it doesnt' show up in my account.", "What do I do if I've been charged twice for the same transaction?", "I shouldn't have been charged but I see a fee, why?", "A payment I made is for a wrong amount can you help me correct the mistake.", "My card payment reverted back, I think.", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "What should I do if I see an unauthorized withdrawal on my statement?", "I got the incorrect amount of money given to me from my account", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "Help me. My transfer was declined. How could this happen?", "I tried to top up, but the funds show up as pending. I thought it was instant?", "The exchange rate for the money I took out in a foreign country is wrong.", "My app shows cash I didn't get.", "My bank app said that I got cash from an ATM, but that's a mistake.", "What is stopping my money from transferring?", "Hi, I want to inquire about my balance. Some cash was deposited and it hasn't updated yet.", "I am a new customer, and I happened to look at my app and there is a charge I am not familiar with. Could you tell me why the extra charge is there?", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "I tried topping up but my funds seem to be pending. I want to buy something right now, what do I do?", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "Why is the cash not showing in my account for the check I deposited?", "Please explain to me the circumstances in which my card payment would be reverted?", "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?", "I think I see a withdraw I did not make.", "Do any of your machines provide cash from my home country? I don't have any money on me and I'm on holiday so I'm concerned. Also, will I be charged anything to do this?", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "I see a transfer fee, but to my understand, that should have been free, what happened?", "How long does it typically take to make a transfer from a UK bank? I just made one and it hasn't shown up in my account yet.", "Hi, status of one of my card payment is still pending from a while. Please let e know how much time it will take to complete.", "Hi, can you tell me why my transfer keeps being rejected? I've been trying to send money to my friends this morning but failed every time and I have no idea why?" ]

[ "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "I can't find my refund. Please help.", "I was supposed to get a refund but it is not showing up on my card", "Why hasn't my return cleared my account?", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "i need a refund from you because the merchant is refusing, can you do that?", "I am still waiting for a refund", "I cannot view the refunded amount in my account.", "I asked for a refund last week but nothing has happened yet, can you help me please?", "i need a refund right away but the funds aren't available in my account", "My refund is not here yet", "The refund has not appeared in my account", "Did I not get my refund? I don't see it.", "The refund isn't showing up on my account.", "Why isn't a recent refund on my statement?" ]

[ "How long until my card will get here?", "Why did my transfer fail? What can I do?", "When can I expect my card to arrive?", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's wrong?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "The app is showing a payment I never made.", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I have a pending money transfer", "Why is allowance not being given to my beneficiary?", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "Hello! I randomly got charged an extra fee today as i was shopping online and i have no idea why! Are there extra fees for card payments? Or am i missing something here?", "There is a payment I don't recognise!", "Is there a problem with the payment that I see is still pending?", "Hey, I'm buying a flat and I need my mortgage to go though. However, every time I check I get an error message. Is there any way you can help me with this transfer.", "I didn't get the right amount at the ATM.", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "why wasn't a transfer to account approved", "The money has not yet been placed in recipients account.", "Why is my identity not verified?", "It says the transfer wasn't accepted.", "A withdrawal is showing that I don't recognize", "Why does my payment appear as pending?", "My card is missing.", "How do I dispute a debit that I didn't make?", "My payment's stuck on pending.", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "The app isn't showing my transactions", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "I placed my order a week ago. Is it ok that my card isn't here yet?", "i havent got my card", "How long with my cash withdrawal stay pending for?", "Some cash was withdrawn in the app, but I did not do it.", "A cash withdrawal has been done that I didn't do.", "My mother deposited a cheque into my account last week, why is it still not showing up?", "Why is my payment in pending status?", "How long until my transfer will be available to me", "I misplaced my card and I dont know where the last place is where I used the card last. Can you look at my account and tell me the last place I used the card?", "Why didn't my transfer to a beneficiary happen?", "I tried to transfer money and it did not work.", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "On my app I can see that a direct debit payment that I didn't do, appears.", "Why did my payment get declined?", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "I tried to top up, but the funds show up as pending. I thought it was instant?", "What could possibly be the cause of my failed transfer?", "What happened to the cash that I tried to deposit into my account? It's gone!", "Where is my new card if I haven't received it yet?", "I've got a problem - I bought something with my card one or two weeks ago, but now exact same amount of the purchase is showing up in my account. I like more money in my account, but this is too good to be true. Can you tell me what's happening?", "Tell my why my top-up is pending.", "What would lead to my top up still pending?", "Do you know why my card payment is declined?", "I received incorrect amount of cash from an ATM today. It was more than I wanted. What do I do now?", "When will I recieve my new card?", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "The recipient doesn't see the money transaction I made", "Hi, Please help me, as i have transferred some amount but receiver did not get the same amount. He received a bit less. Due to this again i need to transfer the difference. I have transferred money but beneficiary's account is credited with less amount. Now i have transfer the difference of the amount. I think there is some issue, could you please look into this.", "Why was my card payment cancelled?", "Hello, I am buying a flat and need the inital payment for the mortgage to go through. It keeps showing up as error, what is going on? Can you please help me make this transfer?", "I deposited a cheque but the cash hasn't arrived yet", "The other bank confirmed a transfer I made, but this account is not reflecting it yet.", "Can you tell me when my money transfer will go through", "I tried to make a transfer, but it didn't work.", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "I wasn't able to do a transfer to an account", "My payment was put back, I think.", "The ATM didn't give me what I asked for but my balance says it did", "Have a payment that I haven't done.", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "Where can I find out the fee structure for my account? I have been charged fees for some transactions, but not for other ones. I can't find a pattern in these fees.", "I withdrew money but the full amount wasn't dispensed.", "What should I do if my card payment was cancelled?", "What is going on with it saying my card payment was declined?", "I sent money to someone but they haven't gotten it yet", "my card payment has been declined, do you know why?", "I wanted to know why there is a transfer of mine pending.", "Why has my top-up been returned to my account?", "Do you know when the withdrawal will show?", "I sent money about 5 days ago and the recipient has not received the money yet.", "Why hasn't my ID been verified?", "I have a cash withdrawal that I don't recognize.", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "I have a pending transaction in my app. How is it still pending if I pulled the cash out from the ATM earlier?", "There is something wrong with my card. Tried to use it a few times today in different places and it just didn't work. The transactions I tried to make were really small so not sure what's going on", "I did a money transaction and dont have a receipt", "there is a transfer pending.", "Can you tell me when my card will arrive?", "I made a cash deposit, but it hasn't shown up in my balance yet.", "I have a pending transaction", "Why won't my transfer go through?", "I haven't received my virtual card yet, do yo know why?", "I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.", "There's a payment in my history I don't recognize", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "My card payment was cancelled it seems.", "can you check why I wasn't able to top up?", "how come my transfer didn't work", "i tried to withdraw money but was told i didn't have funds", "The correct amount of cash was not received.", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "Why is my cash deposit not in my account?", "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?", "I hope you can help me. My account has been compromised from a different town that I haven't been to. Can you please place a hold on my account until I can make it to the bank?", "When will my cash withdrawal show/", "The ATM didn't give me the the withdraw amount requested.", "I tried to buy something online yesterday and got a message saying declined. I tried again today and got the same message. What's the problem?", "My wallet doesn't show my recent top up.", "why does the app show a direct debit payment that I did not authorize", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "Why did my transfer not work?", "What does it mean when a cash withdrawal is pending?", "My card payment was cancelled. Why?", "I just checked and my payment was cancelled, why?", "I placed a cash deposit in my account but I can't see it yet.", "Why is my transfer not showing", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "I am wondering about a transfer from a different country that doesn't show up yet?", "Why is the payment I made still pending?" ]

[ "when should I receive my refund", "They said I would get a refund but I don't see it on my statement.", "No refund showing in my statement.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I contacted the seller and he won't respond. Please just refund me my money.", "I cannot see a refund in my account", "Where is my refund? I have been checking my account all day.", "How do I find the refund on my statement?", "There's a refund missing from my statement", "I am not seeing a refund in my statement.", "Where is the refund on my statement?", "My refund has not shown up on my statement.", "When will my refund come through", "My refund is missing from my statement.", "I am waiting on the refund" ]

[ "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "I believe that a card payment I made was cancelled.", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "What does it mean when my top up is saying still pending?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "It does not appear that my message went through.", "Why is my identity not being verified?", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "I didn't receive the correct amount of cash", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "I have just read my statement and there is a payment I don't recognise.", "Why could my transfer have been declined?", "How recent do my documents need to be for verification?", "There are a couple of payments with my card shown in the app that I really didn't make myself. What's going on with this?", "I have a payment listed as cancelled.", "why would i be declined if i had money iin my account", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "Why is my identity verification process not working?", "I sent my friend some money a few hours ago but she has not received it yet. She really needs it. How long does this take?", "Why would my topup not go through?", "Why is my card payment still listed as pending?", "I did a payment but it was reverted by the app", "I made a transfer recently but it has not changed on my dashboard.", "How do I dispute a debit that I didn't make?", "Why was my card charged when topping off my balance but it's not showing up in my wallet balance?", "My credit card did not go through. Can you see if it has insufficient funds?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "why hasnt my card come in yet?", "Why hasn't my top-up finished pending yet?", "I just finished sending money, but it's not logging on the recipient side.", "Is there a way to undo a transaction?", "I'm not sure why the card payment didn't work.", "I didn't make this payment and it's on my app", "What is the strange cash withdrawal on my statement?", "What does it mean if my payment is pending?", "help my money isnt showing up", "Can you explain to me why a cash withdrawal shows up as pending?", "What is the purpose of the extra fee that is showing up on my statement?", "I tried to get money out of the Notting Hill ATM earlier, but I wasn't able to get it to work. Is my card with issue? It's the first time I tried using it.", "I was unable to make a transfer to another account.", "I deposited cash into my account, why do I not see it?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "I haven't used my card all day but there is a payment showing in the app. Please cancel it!", "Is my pending cash withdrawal processed?", "why have I got a pending transfer? I'm confused!!", "My transfer hasn't gone through yet.", "What do I do if my payment was reverted?", "Why did it decline my payment?", "there is money in my account that i didnt put there", "I deposited cash this morning, but it's not showing up in my account. Can you tell me where's my money?", "How is my card payment still pending?", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "My card payment is still on hold, why is it so?", "How come my card payment is still pending?", "Hello, I wanted to get some more information about ATM Withdraw Fee. I have been withdrawing money for years and notice this charge on my account. I always thought it was no fee since its you guys ATM company that I am withdrawing. Can you please explain?", "A Bank ATM did not give my card back. What do I do now?", "What reason did my top-up fail for?", "I wanted to know why there is a transfer of mine pending.", "Why has my card declined", "There is a strange charge on my debit statement", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "Online banking is not showing my cheque or cash deposit so the balance is incorrect.", "Why can't a beneficiary receive a money transfer from me?", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "I am unhappy with an item I bought. How do I get a refund?", "It looks like my card payment might have been reverted.", "Is there something wrong with my ATM Card? Tried using it earlier and it did not work.", "I don't think the transaction has gone through, so can I cancel a transfer?", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "Is there a reason my new card hasn't arrived yet?", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "I made a transfer 12 hours ago. Why is it still listed as pending?", "Why do you keep declining my payment? I tried several times already with this card and it's just not working", "My beneficiary has been denied, is this normal?", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "I have made a withdraw from an ATM this last holiday, why is there such a high charge from this transaction?", "I am missing some funds from my account - I tried to transfer them using my credit card number, and it disappeared.", "My card payment wasn't accepted.", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "A transfer to my account shows as still pending and I wanted to know how long it is suppose to take to clear.", "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?", "My transfer to my account is missing.", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "I sent some money to somebody a couple of hours ago, and they still have yet to receive it. They really need the money, how much longer are they going to have to wait?", "I am having trouble withdrawing cash.", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "There is an error, the app says I made an ATM withdrawal and I didn't.", "The amount of cash I received did not match the amount I requested", "Please tell me what this direct debit in my statement is", "Why is their a charge pending on my card still?", "Why is my purchase showing as pending?", "I tried to make a transfer, but it was declined. Can you tell me why?", "My card payment failed.", "Why was a transaction on my card declined?", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "Why is my transfer still pending after all this time?", "What is the cause of the delay in applying my card payment to my account?", "Why am I seeing a direct debit thats not mine?", "Why was my card payment cancelled?", "I don't know where this debit transaction on my statement came from.", "What should I do about a direct debit that I did not set up?", "Was my card payment reverted?", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "There has a recent suspicious withdrawal on my bank account. Is it possible to freeze my card?", "I don't know why my credit card was declined while I was trying to top-up. Was it something on my end or was there something wrong with the top-up function?", "Tell me why my topup wouldn't go through?", "How long does it take for money to transfer? I sent some to a friend and it hasn't gone through yet.", "I have a confusing payment appear on my statement and I don't recognise it!", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "There was a purchase on my card recently to a name that I don't recognize at all. What can be done about this? I need my money back.", "Can you please explain to me why there is an extra €1 fee in my statement?", "My card payment has failed.", "help, I see money missing I didn't take out.", "cash and check deposit has not gone thru", "I did not make a direct debit payment as listed on my app" ]

[ "Give me a refund now!! I am still waiting.", "What is taking so long with my refund?", "I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help?", "I requested a refund but am unable to see it in my account. Why is that?", "Why am I still waiting for my refund", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "Why isn't my refund on my statement?", "i need a refund from you because the merchant is refusing, can you do that?", "I can not find my refund.", "My refund doesn't seem to be showing on my statement.", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "A refund for a recent return has not arrived on my card.", "I should have a refund in my statement but I can't see it", "Did my refund go through? It's not on my statement.", "I'm looking at my statement, and my refund is not on there." ]

[ "There is an unauthorized payment in my statement.", "Why are my transfers being declined? It normally works but now it's declining my card. I've tried it a few times but it's still not working.", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "If I want to add funds to the account using American Express, how do I do that?", "I topped up but it isn't in my account", "How can I lookup where funds came from?", "How do I go about transferring money into my bank account?", "can i go into my app to find my pin", "My bank app said that I got cash from an ATM, but that's a mistake.", "Where did the €1 fee in my statement come from", "Where can my card be used?", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "Help me find the transfer that I did.", "How do I track the card you sent me?", "Who can top up my accounts?", "want to know where funds come from", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "where is my money from this morning", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "How long does it take to get my money", "Why is the cash withdraw I made shown as pending?", "I wasn't charged the correct amount for an item I purchased, how can I fix this?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "I am having a slight problem with my American express in apple play, can you help me fix the problem with top up?", "Why isn't the transfer to my account showing up?", "I just finished sending money, but it's not logging on the recipient side.", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "Can you please check why I am having this extra fee on my statement.", "How can I verify my source of funds?", "I am paid by my employer in GBP; do I need to do anything in the app to indicate this?", "How do I stop fraud to my account?", "My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?", "I made a cash withdraw and it shows up as pending why is that?", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "How do I become aware of where my funds come from?", "Why did my payment fail?", "Who should I talk to or go to resolve a duplicate charge on my statement?", "I just deposited cash to my account and can't find it!", "What is the estimated wait time on a US transfer into my account?", "how do i dispute a payment I didnt make", "How do I reactivate my card?", "Someone might have access to my card! There are some strange payments showing up on my account. What do I do?", "The app is showing a direct debit payment that I never made", "Is there something wrong with your website? I tried topping up my account and it's been close to two hours now and it's still at \"pending\" for some reason. I just joined with you guys and this is the first attempt at this, so maybe I'm wrong, but shouldn't this be instant?", "Why did the person I transferred money to not receive the correct amount? What should I do to get them the right amount, do I have to transfer more money to them?", "Can I check somewhere if there will be a fee on my payment or not? Seems you are charging in some cases, what's the pattern there?", "Why isn't my balance updating? I did a bank transfer and it isn't current.", "How can I get money in my home currency while I'm traveling internationally? I wanted to take it out of a local ATM but am worried that I will get charged extra fees.", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "what is this charge i didnt do it what can i do", "Why do I see a random withdrawal in my app?", "Is it possible to reactivate the card I thought I lost but found this morning in my jacket?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "How can I receive verification for the source of my funds?", "Can I put my old card back in the app?", "Did I do something incorrectly? Where is my top-up?", "Please provide details on how to top up my account using transfer option", "Where do I pay with my debit or credit card?", "I topped up my account but the money isn't there now.", "How do I dispute a debit that I didn't make?", "Can i cancel a charge?", "How long does an item I bought show as pending?", "I need to know why my credit card was declined for top up? What is the deal here and why did it not go through?", "How do I track my card?", "I see a direct debit transaction that I didn't make.", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "Where's my virtual card", "I made a mistake when I did a transfer so now what can I do to fix that?", "How to receive transfers from my employer when I get paid in GBP?", "I would like to verify my source of funds.", "How can someone add money to my account?", "How do i get my salary in the account?", "Can you tell me how transferring money into my account works?", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?", "What is the purpose of the extra fee that is showing up on my statement?", "Where did my top-up go? I can't find it in my wallet", "Please explain to me how to know where my funds are from.", "How does tranferring money into my account work?", "Where should I withdraw money from?", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Where can i find my top-up verification code?", "Please check the exchange rate for my payment last Saturday. I believe I have been overcharged.", "I made a payment that's pending. Will it go through?", "I have questions about how to transfer money to my account.", "There is a payment in the app I did not make", "How do I contact customer support about my declined transfer?", "How long does it take for a money transfer to show?", "Can I use app to freeze my card and dispute fraud?", "There is more than one charge on my account for a transaction.", "What is my source of funds?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Are cheques accepted to my account? Mine didn't seem to work.", "How long does it take for a transfer to reach my account?", "How do I delete my account now", "How can I dispute a direct debit charge on my account?", "Can you please tell me where my card is? I ordered it 2 weeks ago!", "I want to know why my top-up was reverted", "What is the $1 transaction on my account?", "I followed the instructions to transfer money using my card, but then the money disappeared and I don't know what happened.", "What are the steps I follow to transfer money into my account?", "What is the wait time until money reaches my account?", "Some cash is showing up in my app that I did not get.", "How to cancel a transaction", "who do I talk to, to cancel a transfer?", "Can you tell me where I can withdraw money?", "how do I get my card to show in the app?", "How do I verify the source of my funds?", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "How long does a transfer to another country normally take? I check over and over again and see that my transfer is still pending. It's 2018, nothing should take this long. I have confirmed my account information, so there is no error. What is the hold up?", "How do I track the card you sent to me?", "I want to revert a transaction I did this morning", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "My American Express is in my Apple Pay and the top up is failing, why?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "How can I get funds into my account from my American Express?", "I transferred a payment a couple days ago and it shows done, but it has not been received. Could you please help me?" ]

[ "Give me a refund now!! I am still waiting.", "Can I check my recent refund in my statement?", "Why did I not get my refund yet?", "I requested a refund from a store but it hasn't arrived.", "My statement does not reflect that a refund has been issued", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "Card refund is not showing up in my statement.", "Still waiting on a refund.", "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "My refund has not arrived, and I am unsure why. Who do I contact?", "How long will it take to get my refund", "I bought something and returned it and the money from the return isn't in my account.", "My refund isn't going fast enough.", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "I am not seeing a refund in my statement.", "Did my refund go through? It's not on my statement." ]

[ "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "I noticed my card payment was cancelled, can you tell me why?", "Why was I blocked from withdrawing from the ATM?", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "There is an odd payment in my statement", "My top up may have been reverted", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "I need to freeze my card as soon as possible. I just checked my account and saw that there have been several payments that I don't recognize over the course of a few days. Can we investigate and get my money back?", "I just did a money transaction but its not showing they received it", "I believe that my transfer hasn't gone through.", "I've made a horrible mistake! I transferred money to the wrong account by accident! I entered one of the digits wrong. I need this cancelled immediately please.", "There was a charge made on my card from a couple weeks ago and I don't remember making the purchase. Nor do I remember the company itself. Can we trace this at all to confirm if I did it or not?", "I don't know if I made this payment on my card.", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "There is a charge on my card that I did not make", "Been trying to transfer money this morning but keep getting rejected. I don't understand why this is happening.", "Why is the exchange rate on my card payment different than I expected?", "I do not see the money I transferred into this account", "Why couldn't I do a transfer to a beneficiary?", "how do you determine your exchange rates because one of yours was off when i got cash", "My card payment doesn't work.", "I did not receive the right amount of cash I requested", "Why am I not allowed to transfer money to my cryptocurrency exchange?", "I went to the Notting Hill ATM to use my card the first time for a cash withdrawal but it didn't work. Does this mean that my card isn't working yet?", "My disposable virtual card wouldn't process my payment?", "I see a direct debit that I didn't authorize", "Is there a way to undo a transaction?", "My transfer hasn't arrived", "how do i dispute a payment I didnt make", "My latest payment was declined! What happened! I was told everything had been resolved and was back to working order again.", "There is a withdrawal on my account that I don't remember initiating.", "Why can't I complete my transfer?", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "why wont my american express work to add money", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "I recently bought something abroad but the exchange rate is incorrect. Why?", "My topping up didn't go through.", "Why was my cash withdrawal declined?", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "how long does it take to reflect in my balance a top up", "Can you explain to me why a top-up would still be pending?", "Why would there be a payment on my account I don't recognize?", "I didn't make these transactions. Is someone else using my card?", "For what reason was my transfer declined?", "How long does a transfer from the UK account usually take? After completing the transfer it is not showing up. I need to know that everything I actually went okay.", "Do you know why my card payment has been declined?", "Hi, I am calling about a recent transaction that has happened on my account. I recently went to the ATM, and tried to make a withdrawal on my account. I just happened to check my transaction slip and noticed a fee for my withdrawal. How can I resolve this, I didn't know fees were charged for this type of action.", "My top-up was reverted, why did this happen?", "My card payment has failed.", "why was my transfer declined", "I transferred money and it hasn't come yet", "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.", "Somebody made a withdrawal from my account for 500. I have my card so how can this be? Does somebody have a duplicate card or something? Help please.", "Please explain why my payment was declined? I thought everything was good.", "I didn't set up a direct debit payment on my account.", "I can't see my latest bank transfer", "I topped up my account but the money isn't there now.", "I tried to top-up, why didn't it work?", "Anytime I've made an ATM withdrawal before it has always been free. I now say that I have been charged for my most recent ATM withdrawal. What's going on here?", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "I see a payment on my statement for a place I didn't make a purchase at.", "I tried to make a transfer but it failed. will you tell me why?", "My card payment was cancelled it seems.", "What's going on with my card? I've tried multiple times and it never goes through.", "Why has my top up been returned?", "My beneficiary didn't receive my transfer", "I was not able to receive the correct amount of cash.", "I made a deposit in the ATM and it has not cleared", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "Why was the payment on my card declined?", "I attempted to top-up with my card this morning, but the transaction was unsuccessful. I received the card two days ago and was successful using it previously. Could you please help me?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "There is a transaction from my account that I don't recognize can you trace back the information so I can make sure it's something I did or not?", "I tried to do a transfer but it didn't go through.", "I made a transaction, but I made it to an account I didn't mean to make it to.", "The app is showing a cash withdrawal that I didn't make.", "What do I do if it says my card payment has been cancelled?", "I did transfer, why is it pending", "I initiated a payment a while ago and it is still showing as \"pending\", how long will it take to clear?", "Why am I being charged for withdrawing cash but haven't in the past?", "The card payment didn't work", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "My cash withdrawal shows as pending still.", "I couldn't transfer money to my bank, why not?", "I want to know about your refund policy.", "Hi, Today i have tried to make payment by my new card, but payment got declined many times. I am very disappointed, please look into this.", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "I added money but my top-up wasn't processed by the app.", "My transfer to an account failed.", "Why was my account deducted from a seller when I didn't approve of it?", "My cash deposit from a week ago is still not in my account. Can you help me please?", "I am perplexed. Why is it that I received an extremely wrong rate when I tried to use an ATM using a foreign currency?", "I see money go out that I didn't withdraw.", "I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't remember this transaction?", "Pending still shows on this transfer, why?", "I've been waiting for something that i've ordered for months now and it still hasn't arrived. I genuinely don't know what this company is doing, but put plainly, i've had enough. Please issue a refund immediately, i would not like to waste anymore of my time on these people.", "What should I do if my card payment was cancelled?", "Why hasn't the money transfer arrived yet?", "I think my transfer failed. What do I do now?", "Can you provide a reason as to why my transfer did not work?", "I shouldn't have been charged but I see a fee, why?", "I wasn't able to do a transfer to an account", "Why won't my transfer to another account work?", "So, my transfer is showing as pending, when will it actually go through?", "I have been doing some online shopping, but when checking out, it keeps getting declined. I tried a few times and it wouldn't work. What could be wrong?", "I did not receive the right amount of cash.", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?", "I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "Help me figure out why my transfer was declined", "The app reverted the payment I made.", "Why hasn't arrived yet a transaction I did to my friend?", "I tried to transfer funds to a beneficiary and was denied. Can you tell me why?", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money", "How long do you expect me to wait for the transfer? It finally worked out, but has been pending for a long time and it's quite urgent.", "Why was I charged for payments? You didn't warn me about additional fees." ]

[ "I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?", "The refund I asked for isn't showing up", "My refund has not shown up on my statement.", "what is the status of my refund", "Why hasn't my return cleared my account?", "I'm due a refund and it is not on my statement.", "I am still waiting for a refund", "Is there a reason my refund isn't showing on my statement?", "Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.", "i was supposed to get a refund but my balance hasn't changed, why not?", "I've been waiting for a refund where is it?", "I need help. I asked for a refund from a merchant a while ago, but I have not gotten my money back. I keep checking my account, but nothing is showing up. What should I do now?", "Why can't I see my refund in my statement?", "My refund doesn't seem to be showing on my statement.", "I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller.", "Do you have any idea on when I will receive my refund? I got my statement and it was not there." ]

[ "Purchases I did not make are appearing in my bank statement?", "My transfer didn't arrive to the recipient", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "A cash withdrawal has been done that I didn't do.", "I didn't get the money I transferred", "What is the reason for my card payment to be reverted?", "Is there a way to revert a transaction?", "Why was my account deducted from a seller when I didn't approve of it?", "I'm going on holiday to France for 6 weeks with my family and the cat, Fluffy. I just purchased €10,000 from a currency exchange to ensure we don't run short but there appears to be a fee. What is this for?", "why hasn't a transaction to a friend cleared yet?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "I sent payment with EU transfer and they still haven't received it. How long does it take?", "There is a cash withdrawal on my statement that I don't recognize", "I am wondering if International Transfers take longer. I a made a transfer from France two days ago and believed it would be here already. Please let me know when I will get it!", "My wallet isn't showing my top-up, did I do something wrong?", "The bank machine didn't give my card back how do I get a new one fast?", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "Why hasn't the money I transferred into my account shown up yet?", "Why would there be a payment on my account I don't recognize?", "I didn't withdraw the amount of cash that is showing up in the app.", "I inadvertently completed a transaction on a wrong account.", "What is your refund policy for products I have purchased?", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "Why did my transfer not go through?", "I tried to top off using the card, but the money just disappeared?", "Why wasn't my payment to beneficiary X approved?", "I have a payment listed in error.", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "There is a direct debit charge on my account that I don't recognize.", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "My payment was reverted by the app", "I don't want the item, I bought it on accident, can I get a refund?", "Seems like my top-up has not gone through", "I ordered my card a couple weeks ago and haven't received it yet. When can I expect it?", "My ATM transaction was unsuccessful.", "Why is my cash withdrawal from the ATM still not yet showing as confirmed in my account?", "My card payment is just showing up as pending since forever, what's going on with that, it should be going through at some point?", "I made a deposit but it is not showing up in my balance.", "I made a payment but the app gave the money back.", "I did a cash deposit to my account, but I am not seeing it on my statement.", "Transfers may show up as pending for up to one day while they are processed by one of our payment processors. Then, they will depart for the beneficiary accounts. Please also double-check that you have entered the correct account details. SEPA transfers can take up to two business days, and SWIFT transfers can take up to five business days.", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "There is a direct debit charge that I don't recognize, what can I do?", "How do I reverse a transaction on my account?", "I found a charge on my debit that I did not make.", "Why has my card declined", "I sent money to a person and they haven't received the payment yet.", "I need to cancel a purchase that I made the other day.", "I do not see the money I transferred into this account", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "why has a transaction to a friend been delayed?", "I transferred some money but it is not here yet", "My card was rejected at the store for some reason, can you look into this for me?", "I can't see my latest bank transfer", "My money transfer has not happened yet", "I think I see a withdraw I did not make.", "I was charged a fee for using my card. Can I check that in any way? It seems like there are occasions that I am charge for fees. Can you elaborate this?", "There is a payment that is not mine.", "I transferred money and it didn't get there.", "What happens when I money transaction doesn't show up on the receiving side?", "why didnt my account allow a transfer", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "why wasn't a transfer to account approved", "I transferred my funds, why did it not go through?", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "My card payment was cancelled. Why?", "I was making a purchase and it was declined and I wanted to know why.", "I was unable to activate my card.", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "Is something wrong with my account, my balance didn't change after I transferred some money", "The terminal I paid at wouldn't take my card. Is something wrong?", "A direct debit appears in the app but I didn't authorize it.", "My card payments have stopped.", "I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.", "Can i get money back in my home currency at ATM? As I am on holiday and bit concerned because i do not have any cash with me . Is it possible to withdraw without any additional cost.", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "There is a direct debit that I didn't set up, what should I do?", "I transferred some money but it hasn't arrived yet", "I didn't make these transactions. Is someone else using my card?", "The recipient doesn't see the money transaction I made", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "What happens if a merchant doesn't accept you payment?", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "I requested money from the ATM and it didn't give me as much as I requested.", "The ATM keeps declining my Transaction . I tried two different ATMs already Would you please check if everything is okay with my account?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "I did not receive the right amount of cash I requested", "What do I do if my payment was reverted?", "How long does it typically take a transfer to go through? I sent some money to a friend earlier today, and she really needs it. It still is a pending transfer, even though I sent it a few hours ago.", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "Why isn't my Google Pay top up working for me? Did I do something wrong?", "Can you check if my money has reached my account since it is not showing up yet?", "I enetered the wrong information, I need my account unblocked How do I do that?", "Why did the funds for one of my purchase come back to my account?", "I do not recognize a direct debit payment that I see on my app", "I deposited cash into my account, why do I not see it?", "Why hasn't the transaction I did to my friend arrived yet?", "I've use this account all the time, including over this past month, to pay for things from my new place abroad. I'm a really good customer, so why do I suddenly have new fees? I should be rewarded instead of charged more fees.", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Why hasn't a transaction I did to my friend arrived yet?", "The ATM didn't give me the full requested amount", "There is a cash withdrawal on my statement that I did not make", "I did a cash deposit to my account but it doesn't show up", "Why hasn't the transaction I did to my friend arrive yet?", "I didn't initiate a direct debit that I see on my account", "I've use my accounts all the time to manage my payments for my place abroad that I just got. I now see that I suddenly have new fees.I'm a frequent customer, so why are you charging me new fees instead of rewarding me?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "Please help. There is a payment in the app that isn't mine.", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "The cheque I deposited isn't showing in my account", "I'm trying to take money from my account but its not letting me. Help!", "The funds I transferred are not in my account", "My payment for my card is not working", "I have a transfer that is pending.", "I do not recongize a payment in my account.", "I was trying to top-up and my credit card was declined. Can you tell me why?", "Why would the app show a withdrawal that I did not make?", "There was money taken out of my account, and I'm pretty sure I didn't do it.", "I made a cash deposit going to my account but it is not there" ]

[ "How will I know when I get my refund?", "Did I not get my refund? I don't see it.", "My refund is not here yet", "I am missing a refund.", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?", "Why can't I see my refund in my statement?", "My statement has not shown my refund.", "I requested a refund but can't see it.", "Can you tell me why a refund I'm owed is not showing on my statement?", "I contacted the seller and he won't respond. Please just refund me my money.", "I requested a refund but am unable to see it in my account. Why is that?", "I should have received a refund however it is not showing on my statement", "I requested a refund, and never received it. What can I do?", "I have received my statement but I do not see my refund, why is that?", "I am waiting on this refund, hurry up.", "How long will it take to get my refund" ]

[ "What do I do if my payment was reverted?", "My transaction to pay for an item was returned to my account.", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "WHERE IS MY MONEY I WAS USING MY CARD AND IT DISAPPEARED", "How come I can't get money at the ATM", "I tried to take out cash but the amount isn't right, so what do I do?", "I transferred some money but it is yet to arrive.", "What is the estimated wait time on a US transfer into my account?", "Can I reactivate my lost card that I found this morning in my jacket pocket?", "My app shows some cash I didn't get.", "How can I check for an unsupported merchant for my transfer request?", "I have been charged twice this week for a couple of things on my card. Can you please check this out for me and return the double charged items back?", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "It seems like my card payment didn't work.", "why hasn't a transaction to a friend cleared yet?", "My cash withdrawal is showing as pending, why?", "I placed my order a week ago. Is it ok that my card isn't here yet?", "My app shows a money withdrawal that I did not do.", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "My withdrawals were going smooth until I got declined today. What is going on?", "How do I report a cash withdrawal that wasn't me?", "It can take between 10 minutes to an hour before you hear back from us about the verification result. Please try again if your verification fails. Make sure you double check that images are clear and all document photos are readable without blur or glare. You have to be 18 or older and live in the European Economic area or live in Switzerland to be able to open an account.", "I see a cash withdrawal that I did not perform.", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "Why was my virtual card declined when attempting to setup automatic billing?", "The app is showing a cash withdrawal that I didn't make.", "Why did my top-up not get approved this time?", "Hi, I am experiencing problems while trying to top-up with my card. I have never experienced any problems doing this before. Could you please help me?", "What is your policy on withdrawing cash from an ATM? There is a fee on my account that wasn't there before I paid for my groceries.", "Is there a problem with the payment that I see is still pending?", "I would like to report an issue with my product and want to get it refunded", "I have an incorrect charge and would like a refund.", "How long until the transfer is reflected on my account balance?", "I've been using my account while abroad for a while but only recently I've been charged a fee. Why am I only being charged a fee now.", "I purchased some makeup through a site in China, and I was under the impression that when I make transfers there is no fee. Why am I seeing this fee now? I am not happy about this at all.", "I've already sent the money out and still have not received money in my account.", "When I deposit cheques and cash, my balance does not update.", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "How do I freeze my bank card, as there has been a strange withdrawal?", "A transfer to my account was denied.", "I'm not sure why my card payment was cancelled, can you find out why?", "I froze my account, but how do I order a replacement card?", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "I received my card, how do I get it to show in the app?", "There has been a payment in the App that has not be done by me.", "How do I contact customer support about my declined transfer?", "Why don't I see my top up in my wallet?", "I ordered my card and it isn't here yet. I need it ASAP. When can I expect to get it?", "I look but I see no virtual card. Why is that?", "Can you tell me why my credit card was declined while trying to top-up?", "my transfer isn't there", "I did not make a cash withdrawal that is on my statement", "Why did the ATM machine fail to give me a cash withdrawal?", "I purchased something and already received it, why hasn't the money taken out?", "So, I was just charged for my recent ATM withdrawal and any withdrawal prior to this has been free. What is the issue here?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "The ATM didn't give me what I asked for but my balance says it did", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "I have a payment that hasn't went through yet.", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "How long does it actually take for a card payment to go through? There's one stuck since a couple of days already that doesn't seem to move", "This is frustrating, I'm at work and my transfers are not going through. I keep getting an error message, I do not have time for this.", "I made a payment but it's still pending", "I do not remember purchasing anything for 1£, and it is on my statement. Can you please tell me what that is about?", "my cash withdrawal is pending, why?", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "Could you please help me figure out why the seller has not received their money after I sent it.", "My statement has a payment that I do not recall making", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "Let me know when applying extra charges for payments. I just checked the app and saw a fee that I wasn't warned about.", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Please help me as my online payment is getting declined since yesterday while i am trying to purchase something online.", "I need someone to alert me as to what's going on. I had transferred an amount but the receiver is saying that the amount is somewhat less than what I sent over. I now have to make another transfer to make up the difference.", "Why was I denied the option to transfer money to a selected beneficiary?", "I added money to the card but the transaction didn't go through", "What does it mean if it says my card payment has been cancelled?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "I need a refund. This is not what i wanted.", "What should I do? I topped off but the app reversed it.", "Why does it still charge me even though I was unable to withdraw money from the ATM?", "Why did my card payment not work?", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked.", "Why is there a pending hold on one pound on my statement?", "I deposited a cheque a week ago but have yet to receive the cash.", "How long will it take for my cash withdrawal to no longer show as pending?", "Can I dispute a payment even if I notice it several weeks after it was made?", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Google Pay isn't working. What is wrong?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "My card payment didn't work, can you help?", "What do I do if I still have not received my new card?", "I am seeing inside the App a some cash withdrawal that is not mine", "The cash I asked for still hasn't been received", "Could you please tell me why my card payment didn't work?", "My cash withdrawal shows pending, why?", "Why is my payment pending?", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "Can you tell me why my card payment did not work?", "There is a cash withdrawal on my statement that I don't recognize", "I am using the app, and I see cash withdrawals that I did not authorize.", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "I think my transfer failed. What do I do now?", "is there something blocking me from making transfers", "Hi, I tried to withdraw some money from an ATM and the machine was broken. It says that the transaction is still in progress. Can you double check to see what's happening? I don't want to be charged since I was not able to withdraw the money.", "Why is it saying my card payment is declined when I made it?", "Why didn't I receive the correct exchange rate for an item that I purchased?", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "i tried to transfer cryptocurrency into my account but was denied", "Hi, I have been overcharged for my payment last Saturday. I guess exchange rate was wrong.", "It seems my card payment was completed twice. I paid at the store previously and the first one did not seem to go through. After a second attempt, it did go through. I now see within the app that I have been charged twice with one of them pending. Can you please remove the pending amount because it is clearly something that was declined?", "Payment I didn't do.", "How do I fix a payment that was reverted", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "I'm starting to think my card is lost because it still hasn't arrived, can you help?", "I tried to make a payment with my card and it was declined. Why is it pending?" ]

[ "i need a refund from you because the merchant is refusing, can you do that?", "Why isn't my refund on my statement?", "My statement does not reflect that a refund has been issued", "I asked for a refund last week but nothing has happened yet, can you help me please?", "When will my refund come through", "Where is my refund? I have been checking my account all day.", "Why is the refund not on my statement?", "Why doesn't a return show up im my account from a purchase I made?", "How can I check if I have received a refund if it is not yet on my statement?", "I am missing a refund amount on my account.", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "Where can I see the refund in my account", "I should have received a refund however it is not showing on my statement", "Why haven't I received a refund yet?", "How long does it take for a refund?", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?" ]

[ "My top up did not go through yet.", "I took out money, and didn't get all of it.", "There is a cash withdrawal transaction that I am unsure of.", "can you tell me why my transfer failed?", "I can't see a transfer to my account I made.", "I'd like to discuss an order I placed quite a long time ago. I have yet to receive it and am growing upset. I want a refund as I now refuse to pay for the product.", "How come I can't find my payment?", "My card payment didn't work", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "Is the fee with my cash withdrawal a mistake?", "I think I may have been charged $1 extra on my app. Could you provide some insight as to why this may have happened?", "Can you tell my why my card payment has been reverted.", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "How much does it cost to get a new card? Mine is almost expired. How fast does it come?", "I got my card a few days ago but am unable to top up. I'm thinking about closing my account because of this. What is going on?", "Could you please put a freeze on my card? There are some payments on it that I don't know where they came from.", "How do I know if my top-up went through?", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "I have a direct debit I didn't set up", "Why did my card payment not work?", "I added money but my top-up wasn't processed by the app.", "I made a mistake of transferring, can I cancel my previous transfer?", "Why was my card payment declined?", "How long do money transfers take? My friend really needs the money i sent a couple of hours ago but it's not there yet.", "I think my wallet fell out on the Tube today! I realized as soon as I got to my desk. How do I cut off the card?", "A direct debit appears in the app but I didn't authorize it.", "How long does EU transfer take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "Why did my transfer not work, it says it was declined?", "I made a mistake when I did a transfer so now what can I do to fix that?", "Someone transferred money to me and it doesn't show", "The app says that I got cash in an ATM and I didn't", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Hello, I am a new customer, and just tried topping up for the first time. According to your information, the transaction should be instant - why does it still show as pending?", "I would like it if I could get an item refunded", "I need assistance completing a transfer. I'm trying to purchase a flat and need the money for the initial mortgage payment. I keep getting an error and the transfer is not going through. What is going on here?", "can you check why I wasn't able to top up?", "Why was a transaction on my card declined?", "Can you tell me why I wasn't able to complete my transfer?", "Can you tell my why my funds transfer did not work properly?", "After my checque or cash deposit, my balance didn't update.", "I tried to transfer money but it didn't go through", "The transfer I did hasn't arrived", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "The app says I made a cash withdrawal even though I didn't.", "My disposable virtual card was rejected by the merchant, please help?", "Could you explain why my card payment did not work?", "I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?", "I just did a money transaction but its not showing they received it", "I have a cash withdrawal that says it's pending, why?", "What is the reason my transfer was declined?", "I thought I can make transfers for free, this is not fair. I bought something online from abroad and there was some weird additional fee that I've never seen before?", "Why hasn't my account updated?", "Do I need to replace my card if it didn't work when I tried to pay contactless at the shop today?", "I was so embarrassed. Why didn't my payment clear?", "There is a problem with my card. Somebody has removed money from my account in a town I haven't been to. Can you please freeze my account immediately?", "I'd lke my card reactivated, I was thinking it was misplaced but I discovered when I woke up that I had left it in my coat.", "I got a message that my transfer is not possible. What is happening? I need this to go through please.", "I can't transfer any money from my account to my friend's account, it keeps rejecting it. Can you tell me why? I have enough funds in my account to transfer.", "Could you please tell me why my card payment didn't work?", "What is the longest that a payment will show pending? There is one showing that has been sitting there a few days.", "I think youre system may be broken because I have tried transfer money 5x and it isnt working! I'm not doing anything complicated it is what I usually do.", "Hello. I'm trying to transfer some money to a friend but it keeps getting rejected. can you help me?", "What is the fee on my statement for?", "Why is a money transfer not showing?", "There is a missing transfer on my account", "where has my transferred money gone?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "Can you please assist on my item that needs to be refunded?", "I think my card payment was reverted", "There is a payment showing as pending and hasn't posted for a few days. When will it post?", "For some reason my card payment hasn't worked. what can I do to look into that?", "Why was I charged a fee when making this transfer when I shouldn't have been?", "Why do you keep declining my payment?I tried several times with this card and it is just not working.", "What happened to where my top-up was canceled?", "I did not receive the right amount of cash.", "Why did I not get the amount I specified at the ATM?", "I think my top up may have been reverted, what do I do?", "There is a withdrawal on my account that I don't remember initiating.", "I don't think that my top-up worked.", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "Why did my transfer fail?", "Why is my card being declined at the ATM? I have tried multiple ATMs and i keep running into the same problem. Could you verify that everything is okay with my account?", "I don't recognize what this payment on my statement would be for.", "The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.", "What is the reason that my card payment was cancelled?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "How come my card payment has been declined?", "Is there any reason my cash withdrawal still shows as pending?", "Money is not in recipients account.", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "The ATM is showing it gave me the money I requested but I didn't get that amount.", "I've been trying to transfer funds to top-up my card, but the transaction is not going through. Is there something I'm doing wrong?", "I don't know why my card payment did not work", "The amount of cash i have received is not correct.", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "Why is my check still not showing up on my account? It's been a week already", "I've tried many times to make a payment, but it's not going through. What's wrong?", "It's been some time ago that I placed an order and it just isn't coming. At this point just give me back my money because I'm not paying them.", "Please explain why my top-up didn't go through.", "Who do I contact if there is a direct debit that I did not create.", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "I was under the impression I can make transfers for free. I made an online purchase for something that was obroad and there's some additional strange fee. I've never seen this before and this isn't fair.", "why isnt my cash withdrawal showing", "What do I do if I think someone has used my card without permission? I can see a few transactions I don't recognize.", "Help! I made a transfer in error and need to cancel it before it's complete!", "What could possibly be the cause of my failed transfer?", "I just transferred my friend money, but she hasn't received it yet, and it's been a few hours. Can you tell me when to expect it to go through?", "I used the ATM machine to get money out for Holiday shopping and saw the outrageous charges. Why is that? I would not have used the ATM if I had known!", "Hi, I don't think your exchange rate is right. I need you to check the official interbank exchange please.", "I have a confusing payment appear on my statement and I don't recognise it!", "I see non-received cash in my app.", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "My wallet isn't showing my top-up, did I do something wrong?", "I made a mistake with a transaction!", "Help! In the app there is a direct debit that I don't remember.", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "What could the reason be that my payment card was declined?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "My transfer failed to process correctly. Is there a reason this would happen?" ]

[ "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "Why isn't my refund showing up?", "Please send my refund now.", "Why isn't my refund showing up in my statement?", "I still don't have a refund.", "Why is my refund not showing up on the statement?", "I should have received a refund however it is not showing on my statement", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me get the money back from the seller for me", "There is not a refund in my statement.", "My refund isn't going fast enough.", "I was supposed to get a refund but I do not see it.", "I have not received a refund.", "Why is my refund missing in my statement?", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?" ]

[ "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Why has my payment been reversed?", "I made a transaction, but I made it to an account I didn't mean to make it to.", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I recently transferred money to my account when will it show up?", "Can you tell my why my funds transfer did not work properly?", "I didn't get cash from an ATM, but the app says I did", "I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?", "there is money in my account that i didnt put there", "why did my account decline a incoming transfer", "Why is a payment I made reverted back to my account?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "I see non-received cash in my app.", "My identity wasn't verified", "I need your help to check my account, please! My card keeps being declined at the ATM, and I've already tried two different ones!", "i tried to make a transfer to a beneficiary and it didn't go through", "I tried to make a payment with my card and it was declined. Why is it pending?", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "I made a transfer 12 hours ago. Why is it still listed as pending?", "How much time do transfers typically take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "2 weeks ago I ordered my new card. It isn't here. What should I do?", "I am at the ATM and tried to withdraw 30 pounds and it only gave me 10 pounds, what do I do?", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "Why do you keep declining my transfers?it was always been working really well so far but when I tried to buy something just now the card got declined . I tried couple of times already but same thing is happening.", "I didn't enjoy my tutor session and want a refund back. How do I go about doing this?", "I've been waiting for 3 days, why is my withdrawal still pending?", "I don't recognize what this payment on my statement would be for.", "I keep trying to use my card to buy some things and you keep declining it. Why? I've tried multiple times to make it go through but it won't.", "A payment shows up on the app that I never made.", "I would like to report an issue with my product and want to get it refunded", "I have a reverted top up I made and wanted to know why it didn't go through.", "My statement shows charges for things I never purchased. Were my account details stolen?", "Someone needs to make me aware when there are extra charges for payments. I happened to be looking at the app earlier and noticed a charge associated to a payment that was extra that no one made me aware of before at all.", "I see a direct debit charge that I did not approve", "Can I still use my account, even though the identity verification has not passed yet?", "I didn't initiate a direct debit that I see on my account", "I double checked that I have the correct account details already, they're right for sure. Transfer is still pending since forever. It should not have been done so.", "I can't figure out why a transfer is still pending?", "For some reason my card payment didn't work", "why top up is not working even if I got my American Express in Apple Bay?", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "I did not receive the right amount of cash.", "Why does my transfer still say it is pending?", "I think there may be something wrong with my card. I have never had issues with withdraws before, but this morning on the way to work it was suddenly declined.", "My top-up was cancelled and I am writing to ask if I need to complete the 3D Secure authentication section before I submit it.", "My funds are not transferring to my bank. Why is this not working?", "I tried to transfer money but it didn't go through", "I have an odd payment in my statement", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "Why was my transaction declined?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "I didn't receive all the cash I asked for", "I was issued a new card a week ago but still haven't received it. How long will it be until I receive it?", "ATM apparently not working? Couldn't access funds in my account?", "My Netflix subscription says that there is an issue with my card information, but I thought everything was fine. Why would it be declined?", "My account balance has not gone up even though I just transferred money into it", "There's a payment in the app that I didn't authorize.", "my card was not in the mail again can you advise?", "I was trying to make a transfer and got an error message telling me it was not possible to make the transfer. This has never happened before, what happened?", "I transferred some cash and it has not arrived yet.", "I'm really stuck. I don't know why but my card payment has not gone through.", "A withdrawal is showing that I don't recognize", "It says that my payment is pending, what does that mean?", "It seems you keep declining my transfers. Before, it's always worked very well.Just now when I tried to buy something the card was declined. I tried more than once and it was the same thing each time.", "The card payment I attempted to make failed.", "I just bought an item and would like to stop payment, is this possible? The item has not been received yet.", "If my identy verifacation hasn't gone through can I use my account?", "Why is my money not in my account. I have already sent it out.", "what can I do if I got my American Express in Apple Bay but top up is not working?", "What does it mean when a payment is pending?", "I bought some things this morning but the payment shows that it is pending", "Hi, It's urgent, please freeze my card. As someone has withdrawn money using my card in odd remote town. Since i have not done this withdrawal. Do it fast.", "The ATM didn't give me what I asked for but my balance says it did", "My payment still hasn't processed!", "After taking over my card transactions I noticed that was charged twice for a restaurant purchased from earlier this week. Can you please remove one of these transactions from my account since it is not accurate?", "I have yet to receive the cash I added to my account this morning.", "Unbeknownst to me, there was an additional charge on my prior transaction. A notification of sorts should be required and explained before future payments are made.", "My transfer was wrong, are you able to stop it before it goes through please?", "I need to refund my item, can you please help?", "I see an unfamiliar payment on my statement.", "How long do I have to wait for my bank transfer to appear in my account?", "How can I fix my bank transfer to show up on my bank account?", "I am chatting about an order from a long while back. I never got it to this day and am deeply upset by this! I want all of my money back! I just can not accept paying for something I never got.", "Is there a reason my top-up has not gone through?", "My Apple Pay top up with my American Express card is not working? Please tell me why", "A cash withdrawal is showing up that I didn't do.", "What's your refund policy if I bought an item from you?", "I would like my refund for this item I bought.", "Can you tell me why I wasn't able to complete my transfer?", "I see a direct debit transaction in my history that I did not set up.", "If I see a payment in the app that I don't recognize, what should I do?", "My payment has been declined!! What's going on, I thought everything was alright and working well?", "I topped up about half an hour ago and the charge is still pending. I'm a new customer and today is my first time doing this. Can you fix it? It doesn't seem to be working.", "Why didn`t my topup go through?", "I made a transfer and they haven't received the money I sent them.", "I have a card payment I didn't make", "My card didn't go through. It doesn't make sense. You told me that everything was ok.", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "I withdrew money but the full amount wasn't dispensed.", "Some cash was withdrawn in the app, but I did not do it.", "Is there a reason my top up hasn't gone through", "How is this transfer supposed to work? It's not working for me.", "I finished my transfer. I am having an issue with it still pending. It has been a long time and i'm growing impatient", "My identity verification isn't working", "My identity verification didn't work", "The app said I withdrew cash at an ATM and I didn't", "How long do EU transfers take? I bought something online a couple days ago , sent the money immediately online but the seller says it is still not there yet", "I transferred money yesterday, but it still isn't available?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "The app says I made a cash withdrawal even though I didn't.", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "Why is the payment showing as pending from things I bought this morning?", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "Why didn't I receive all the cash I requested?", "I put my check in the bank, but I haven't gotten my cash yet?", "My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?", "I placed a cheque but the funds aren't there" ]

[ "Why hasn't my refund been appiled to my account?", "Why hasn't my refund appeared on my statement?", "They said I would get a refund but I don't see it on my statement.", "My refund has not yet been credited on my statement", "I requested a refund and it is missing.", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "I have not received a refund.", "I am missing my refund.", "Why am I missing my refund", "Where is my refund? I have been checking my account all day.", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I need my refund as soon as possible. What else do I have to do?", "My refund is missing from my statement.", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "Where is my refund? it appears to be missing.", "I can't see a refund for a return I completed recently." ]

[ "I put my check in the bank, but I haven't gotten my cash yet?", "Why didn`t my topup go through?", "Will you help me unblock my pin after putting in the wrong pin too many times?", "I did a transfer earlier but see that it failed to go through.", "I got some items this morning but the payment says pending", "I tried transferring money to a beneficiary, however, I was unsuccessful.", "I think I was charged double for something I bought - how long should I wait before reporting this?", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "I got some cash out of the ATM over the holiday and it seems that I've been grossly overcharged. I wouldn't have done that if I knew of these outrageous charges!", "What does it mean when it says I have a payment pending?", "I was under the impression that transfers were going to be free and here I was charged for something I bought overseas! I don't think this fee is right", "I made a deposit and the balance hasn't been updated.", "Why has my top up been returned?", "I have made a recent check and cash deposit that isn't reflected in my balance.", "Hi, I'm trying to purchase a flat and I'm needing the first payment for the mortgage to go through on the flat I'm trying to buy. For some reason I keep getting an error.can you assist in making this transfer? What is going on?", "I have made a payment by my card, and its still pending since a long time. Could you please tell me when it will process.", "Hello, can you please inform me about international transfers? I am expecting a transfer I made from France two days ago and would like to know when it will arrive.", "Why did my top-up not get approved this time?", "I need to find out why my transfer didn't get there.", "I want to take back my transaction", "I tried to top up my account and it didn't work", "The ATM didn't give me the the withdraw amount requested.", "I was getting cash and can't get my card back.", "My app is showing a cash balance that I did not receive.", "Is there a reason behind why my transfer did not work?", "What happened to the cash that I tried to deposit into my account? It's gone!", "My card is stuck in an ATM machine, how do I get it back quickly?", "My transfer is quite urgent, and finally worked out, but I've been waiting for it for quite some time. Can you tell me how long to expect to wait for it?", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "I did a bank transfer to top up, but the money is not available.", "I got my American Express in Apple Pay, why is top up not working on my device?", "What do I do to stop unauthorized transactions on my card? I was never in the place from which the transactions on my bill were made and I never made them. Please help!", "My transfer to an account failed.", "Need help with my card. It's not working.", "Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.", "I didn't get all the cash I requested for at the ATM", "I made a withdraw from the ATM this past holiday and it seems like a was charged too much. If I would have known about these charges I wouldn't have made a withdraw.", "can you check why I wasn't able to top up?", "I think my card payment has been stopped", "I need my purchase cancelled.", "I tried using a foreign currency at an ATM, but the ATM provided me an incorrect rate. Why is that?", "It looks like I was charged a withdrawal fee for going to my ATM. Why is that because I haven't been charged previously for doing so?", "There are a couple payments with my card displayed in the app which I didn't make. What is happening? Maybe someone has access to my card.", "i entered my pin in wrong and got it frozen. how many tries do i have", "Why isn't my balance updating after depositing cheques and cash.", "Can you tell me why I haven't received my new card yet?", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "did not receive correct cash upon withdrawal", "I just finished sending money, but it's not logging on the recipient side.", "Why did I only receive a partial amount of what I tried to withdraw?", "I an not sure but it looks as if a card payment I made was cancelled.", "The transfer I tried to make failed.", "I've tried completing a very standard transfer and have already attempted it 5 times. What's going on here? Is there a problem with your system?", "Help! The app has an ATM withdrawl that I didn't make.", "I made a purchase and it says it's pending. What does that mean?", "What is going on with it saying my card payment was declined?", "Can I dispute a payment even if I notice it several weeks after it was made?", "I put some cash into my account but it's not displaying that on my balance.", "Why is there a direct debit fee in the App when I didn't do it?", "The top-up I ordered didn't process.", "My transfer did not seem to work.", "Can I reactivate my lost card that I found this morning in my jacket pocket?", "My topping up didn't go through.", "I finished my transfer. I am having an issue with it still pending. It has been a long time and i'm growing impatient", "I'm trying to move money from my account to elsewhere, but it's giving me an error message.", "Is there a reason my transfer failed?", "why didnt my account allow a transfer", "I'm using the app and I noticed a payment that I didn't make.", "Transferred to account is not successful, help please?", "Why has my card payment been declined?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "Why isn't the transfer on my account showing up?", "The payment I made with my card is not showing up.", "I made a mistake and did a transaction to a wrong account, can I cancel?", "I thought transfers were free of charge. I bought something abroad and got charged a ridiculous fee. How do I get this problem fixed.", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet.", "My card didn't work at the ATM in Notting Hill. Is my card working?", "I placed my order a week ago. Is it ok that my card isn't here yet?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "Why isn't the transfer I made to a friend showing?", "When I attempted to make a transfer, it failed.", "A withdraw I tried to make at the ATM was declined I don't know why.", "I sent money to my family last Friday but they don't have it.", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "I would like help to revert a transaction I did this morning", "Why is there a cash withdrawal I didn't make?", "Do international transfers take longer?? I made a transfer from France 2 days ago but it's still not there yet...", "I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?", "My American express is experiencing a problem with apple play with top up, can you fix it?", "What do I do if I can't access the app?", "I didn't receive the correct exchange rate for an item that I bought.", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "I would like to dispute a payment I didnt make", "i used a check check yesterday to balance my account and it isn't showing up?", "I transferred some money and it didint arrive", "Did you lose my money? I had added funds through top-up not long ago and I know they were in my account, but they seem to have disappeared. What happened?", "I don't recall making that payment?", "I guess exchange rate for my payment was not correct, as i charged extra on the last saturday.", "Please explain the charge of 1L in error. I have purchased nothing in this amount.", "I have made a card payment but it did not completed still showing as pending. Please tell me when it will be completed.", "Is my card lost? I am still waiting for it to be delivered.", "The correct amount of cash was not received.", "Why could I not get cash?", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?", "I don't know why my card payment did not work", "The store card reader would not accept my card.", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "I tried to withdraw cash from your ATM but my transaction was cancelled.", "My payment for my card is not working", "I am trying to transfer money and something is going wrong.", "I bought some stuff this morning but the payment shows as pending", "Why was a payment cancelled on my account?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "still waiting on that card", "My transfer has been pending for a long time now. I already double checked my account info and it is correct. Why is it taking so long in 2018 to transfer money?", "Why was I not able to complete a transfer?", "I did not make this payment that I see in the App.", "I transfered my balance a while back. Why doesn't my account reflect this?" ]

[ "I am missing my refund.", "I'm due a refund and it is not on my statement.", "The refund on my account hasn't shown up", "Hurry and refund me, I am waiting", "My refund has not arrived, and I am unsure why. Who do I contact?", "I contacted the seller and he won't respond. Please just refund me my money.", "How long will it take to get my refund", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "Is there a reason my refund isn't showing on my statement?", "Why isn't my refund on my statement?", "I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "I can't find my refund. Please help.", "I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.", "When will a refund post to my account?", "Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?", "I'm expecting a refund but it's no where to be seen" ]

[ "My card hasn't arrived yet. What do I do?", "Why can't the person I sent the money transfer to see it?", "Why isn't my google pay top up working?", "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "Why won't my transfer to another account work?", "When going to the ATM to take out some cash today my withdrawal was declined. I need to fix this problem as soon as possible. whats going on?", "Why haven't I been given a virtual card yet?", "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.", "Why did I not get all the money that I asked for? I asked for all the cash in my my account, but I only got about half. Why is that??", "My top-up was cancelled, could my bank be the problem?", "Something is wrong, my top-up is gone and I don't know what happened to my money.", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "I didn't get the correct amount of money from the ATM machine", "How long do transfers take? I sent money to a friend who needs it urgently. It's been hours and has not gone through.", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "Why can't I withdraw funds from my account?", "I am still waiting for a transfer I did", "Why are the things I bought earlier today still showing as pending?", "My card payment didn't work", "I tried to withdraw $100 but only got $20. What happened?", "I don't know why my card payment did not work", "I need to know when a payment will actually go through. I completed a payment using my card but it is just showing as pending at this point and it has been a while ago.", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this?", "Why is my identity not being verified?", "I purchased this item and would like a refund", "I have made several unsuccessful attempts to make a transfer. I'm getting frustrated at getting error messages and it not going through.", "What's going on? I was just recently charged for an ATM withdrawal. I've never seen this charge before and before it's always been free.", "Is my cash withdrawal pending?", "Is it possible to have an item refunded?", "I haven't been sent my new pin!", "i tried to transfer cryptocurrency into my account but was denied", "An ATM machine didn't return my card.", "I am still awaiting the completion of the transaction.", "Why is the pending status on my cash withdrawal taking so long?", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "My account shows that I made a cash withdrawal but I cannot remember doing so!", "Can I dispute a payment even if I notice it several weeks after it was made?", "Asked for $100 but only got $20. Why would this happen?", "Please help me as i am continuously facing the issue in transferring money to my friends, as all my transactions are getting failed.", "Can I use my account even though the identity verification has not passed yet?", "I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.", "I would like a refund on one of your products that has been sold to me", "Hello, I believe there has been a mistake made on the exchange rate for my card. Could you please check the official interbank exchange rate for me?", "Did a card payment that I made get cancelled?", "I sent money about 5 days ago and the recipient has not received the money yet.", "There has been a charge pending on my account statement that I can't figue out it's for a dollar.", "I topped up my account but the money isn't there now.", "Why are all my transfers failing? I have the details right and they won't complete. I've been trying all day and they still won't go through, this is URGENT, please help.", "I am so angry right now! I went to the ATM and did not get the correct amount of money I chose to withdraw. How could this happen? I need my money and want to know how I can get it ASAP!", "I was trying to use my virtual card at a merchant and it was rejected. How can I fix this?", "My disposable virtual card has been rejected by the merchant earlier today. What should I do?", "I was unable to transfer money from my account.", "Um, my top up didn't work", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Can I cancel an order if I haven't received the item yet? And how can I get my money back? Please help. Thanks.", "How long will it take for my cash withdrawal to stop pending", "My topping up didn't go through.", "My ATM transaction shorted me on cash, and I think the exchange rate was wrong. Did I receive the correct rate?", "My card never arrived.", "I made a deposit in the ATM and it has not cleared", "Card payment didn't go through.", "Why was I charged for payments? You didn't warn me about additional fees.", "My card hasn't came in the mail yet?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "I did a top-up, but I'm not seeing it in my wallet yet.", "Why can't I get cash?", "I didn't get cash from an ATM, but the app says I did", "Hello! I recently made a purchase and I'm needing to cancel my order and process a refund as soon as possible.", "The ATM didn't give me the amount I asked for", "Looks like my card payment was made twice by mistake. I paid at the store earlier which rejected once, second time it worked. App stays at pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "My cheque deposit didn't seem to work.", "Why is there more then one charge on my card I only paid for one not twice how can I fix this?", "I attempted to top up using my card, but now the money just disappeared?", "I do not recognize a direct debit payment that I see on my app", "I didn't receive the correct amount of cash", "I need to cancel my card. There are a few charges from a couple days ago that I didn't make. Can I get credit for these charges?", "If my card payment isn't working what do I do?", "Where did my money go? I'm not able to withdraw it from my ATM.", "My app shows some cash I didn't get.", "Why can't I get cash out?", "Why is my last transfer pending?", "I cant transfer money into my account", "I made a payment that's pending. Will it go through?", "What is the reason when I tried to pay contactless at the bus, it didnt work?", "My new card hasn't came in.", "how long dies it take for transfers to reflect on my balance", "I may have entered the PIN wrong and the account is blocked. What do I have to do to get it unblocked.", "My Identity verification hasn't passed yet is it possible to use my account?", "Can you explain your refund policy, please?", "On my app I can see that a direct debit payment that I didn't do, appears.", "My card didn't work at the ATM in Notting Hill. Is my card working?", "Why are my payments showing pending?", "There was a transaction from two weeks ago from a business that I don't know. I'm fairly certain it wasn't me who made it, but is it an option to trace it to confirm?", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "My payment didn't work and the money is in back in my account.", "This morning I wanted to make a withdrawal before work, but my card was declined! Please double check it for me as this is the first time it was declined.", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "There's a Direct Debit payment in my account that I didn't make", "Am I able to return an item for a refund?", "Why isn't my ID being verified?", "I wasn't able to do a transfer to an account", "Who do I contact if there is a direct debit that I did not create.", "The $1.00 has still not been reverted as indicated in the previous email.", "I am trying to exchange crypto and it's not working. Tell me how to fix this.", "Why did my top-up not go through?", "How long do I need to wait to see an update after I make a bank transfer?", "Why didn't I receive all the cash I requested?", "A direct debit payment that I didn't authorise shows up in my app.", "Am I able to look back at a transaction to see who with drawled some money from my account? I don't remember authorizing this a few weeks ago, but wanted to double check who took the money.", "I made a payment that is not yet complete.", "A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "I made a rent payment from the wrong account yesterday. It absolutely has to go through tomorrow, so can you please reroute the payment to the right account?", "This debit is not my transcation. How do I get my money out back?", "Why is my transfer not showing", "My ID verification hasn't gone through yet, but can I use my account anyway?" ]

[ "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "Is there a reason my refund isn't showing on my statement?", "I received a refund, however I cannot see it in my account", "Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me where it is?", "Did I not get my refund? I don't see it.", "I can't see a refund for a return I completed recently.", "Hurry and refund me, I am waiting", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "They said I would get a refund but I don't see it on my statement.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "I am waiting on the refund", "Where is the refund on my statement?", "I am not seeing a refund in my statement.", "I've been waiting for a refund to show up and I don't see it on my statement yet.", "I'm expecting a refund but it's no where to be seen", "why cant you just refund me instead of a merchant" ]

[ "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "Why was I denied the option to transfer money to a selected beneficiary?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "I did a transfer earlier but see that it failed to go through.", "I was unaware of the additional charge that was added onto my previous payment. A notification of extra charges would be appreciated in the future.", "So the transfer finally worked but now it's been pending for quite a long time. How long do you expect me to wait for it? It's quite urgent", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "Is it possible that my card payment was reverted?", "I froze my account, but how do I order a replacement card?", "I'm panicking! I lost my card! Help!", "Someone has stolen my card. Even though I have my card with me, someone just made a 500£ cash withdrawal. Please help as soon as possible.", "What is stopping my money from transferring?", "Is there a problem with the payment that I see is still pending?", "My top up is not showing up in my wallet!", "There is a withdrawal in my account I didn't make.", "Why are my purchases from this morning still pending?", "Why was my payment reversed?", "The cash deposit I made this morning has not been credited to my account", "I am seeing in the App a payment that its not mine", "What is not accepted in order for me to top up my account?", "The transfer was accepted but now it's stuck on pending. When will it go through?", "There's a cash withdrawal that didn't make that is showing up.", "Looks like my card payment was made twice by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "I am seeing in the App a diret debit that its not mine", "I have a payment listed in error.", "I logged in wrong and am blocked, how do I log in?", "I did a money transfer to my account and it is not showing there.", "My card payment is just showing up as pending since forever, what's going on with that, when should it be going through?", "I sent a check into the system but still haven't received the cash yet", "My new landlord says he hasn't received the rent payment that I transferred a couple days ago. I've already checked the account numbers and they are correct. Can you tell me what's going on with this transaction that the transfer isn't showing up on my landlord's end?", "WHAT CAN I DO AFTER THE CARD MISSING", "Why can't I see the top-up amount I just added to my account?", "I think my card payment was cancelled. What happened?", "Why isn't my card working? I was pumped to use my new card but it keeps getting declined. Help please.", "My bank app said that I got cash from an ATM, but that's a mistake.", "I was under the impression that transfers were going to be free and here I was charged for something I bought overseas! I don't think this fee is right", "I transferred some money but I think it has gotten lost somewhere.", "The cash withdrawal I took seems to be off. The exchange rate is wrong.", "My app shows cash I didn't get.", "I have a direct debit I didn't make", "I put in a payment a while ago and it has still not cleared and is showing up as \"pending\", how long does it take to clear?", "I tried using my credit card with top up but it didn't work! I thought it was supposed to?", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "I transferred some money but it is not here yet", "Let me know when you charge for payments. I just checked the app and saw a fee that I wasn't warned about.", "I'm pretty sure my top up failed. How do I fix this?", "My card was rejected at the store for some reason, can you look into this for me?", "I got some cash at an ATM earlier, but now app is showing that I withdrew more than I did. Help!", "There's a debit on my account that I didn't do.", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "If my top-up didn't transfer, what went wrong?", "I'm sure I have enough money so why didn't the store accept my card?", "I topped-up my account, but I don't think it went through.", "I question today's exchange rate for rubles into pounds. I was hoping for a better return.", "I have paid money into my account but it doesn't show.", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "I have a card payment I didn't make", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "on my statement there is a payment that I don't recognise", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "HOw do I get my card back after the ATM has pulled it in?", "There is a withdrawal on my account I didn't make.", "My accounts been charged a payment for something I didn't make.", "My transfer to beneficiary didn't go through", "Where did my money go? I'm not able to withdraw it from my ATM.", "Why was my payment cancelled?", "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "why isnt my cash withdrawal showing", "Why is my ATM withdrawal still pending?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "My exchange seems to have something wrong with it. I changed over Russian Ruble to UK pounds and it appears I was charged way more than I was supposed to be.", "A payment I made is for a wrong amount can you help me correct the mistake.", "My card payment has had the status of pending forever. What is the issue? It should have gone through at some point.", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "Looks like my card payment was made two time by mistake. I went to pay at the store earlier which rejected once, second time it worked. App is on pending for one of the payments. Can you please remove one of them as it's wrong and clearly was declined?", "Please help me with my card. As i have tried to use my card in two different ATMs but repeatedly it was declining by ATM.", "I performed a transfer within the country the day before yesterday, but it has not gone through? Can you check on that? The account number is definitely correct, as I've checked.", "Why is my cash withdrawal pending?", "How do I contact customer support about my declined transfer?", "The ATM keeps declining my card! I tried two different ATMs already can you please check if everything is alright with my account??", "I don't think I made this transaction on my statement", "In my statement there is a payment that is I do not recognize", "A payment shows up on the app that I never made.", "I didn't make these transactions. Is someone else using my card?", "I enetered the wrong information, I need my account unblocked How do I do that?", "I can't get my Google Pay Top to work. Are there any issues on your end?", "Your machine took my card. How do I get it back?", "I needed some cash while abroad, and I'm pretty sure the wrong exchange rate was applied.", "My transfer to a beneficiary did not go through. Why?", "Why is my ATM cash withdrawal showing up as a pending transaction?", "I think I lost my card . I dont know how long it has been missing. Can you see if maybe someone else has been using it?", "My cash received does not match what has been requested", "How long after a failed topup will funds refurn to account", "Can you please tell me why my cash withdrawal is still pending?", "Why isn't my purchase exchange rate correct?", "My new card has not been delivered to my home yet. What is going on?", "what can I do if I got my American Express in Apple Bay but top up is not working?", "I don't recognize this withdrawal on my statement", "I didn't mean to do the transfer, is there any way to cancel it?", "My balance was not updated with my checque or cash deposit.", "Is there a reason my top up hasn't gone through", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "I would like to dispute a payment I didnt make", "The recipient doesn't see the money transaction I made", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "There is a payment showing as pending and hasn't posted for a few days. When will it post?", "I finished my transfer. I am having an issue with it still pending. It has been a long time and i'm growing impatient", "My transfer hasn't arrived", "The ATM only gave me 10 pounds when I withdrew 30. What do I do?", "The ATM won't give me my card back. I need it back now!", "Seems like my card payment has been cancelled", "What does it mean when it says I have a payment pending?", "Someone has copied my card. I have my card with me, but someone just made a 500£ cash withdrawal. Please help now.", "why hasnt my card come in yet?", "I placed a cheque but the funds aren't there", "Please help me unblock my pin which I put the wrong one too many times.", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "There is a direct debit payment on my account that I didn't authorize." ]

[ "My refund isn't showing up on my statement.", "Can I check my recent refund in my statement?", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.", "My statement has not shown my refund.", "Why isn't a recent refund on my statement?", "when will I get my refund?", "I requested a refund and it is missing.", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.", "My refund has not arrived, and I am unsure why. Who do I contact?", "I asked for a refund but its not here yet", "Im not sure if a seller is giving me my money back! I asked them to refund my money for the item but It's been a week now and still nothing has been given back to me. Can you resolve this for me?", "how does my statement get updated so i know when a refund will reflect on my balance", "I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me", "My refund isn't going fast enough." ]

[ "How long does a transfer from the United Kingdom take? I haven't seen it show up yet in my bank account and want to make sure I get the transfer.", "Why didn`t my topup go through?", "Hi, I'm trying to transfer money from one country to another, but it's taking a long time! All the account information is right, so why is it taking so long?", "I need help with some transactions in my account that I dont recognize or remember purchasing. Im not sure if the name is just different or what. Should my card be put on hold while the issue gets figured out to be safe or is it ok?", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "The cash deposit I made this morning has not been credited to my account", "I am seeing in the App a some cash withdrawal that its not mine", "I need a refund. This is not what i wanted.", "I don't recognize a charge on my statement.", "Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is. Maybe you can confirm. I tried to top up today (my first time ever) and it's been stuck at \"pending\" for over an hour now. Is it supposed to do this or is there something wrong in the system?", "Is there a reason behind why my transfer did not work?", "There was a strange transaction made on my account a couple weeks ago by a seller I don't recognize. May you please check on this transaction for me.", "I have a strange transaction on my account which appears to pertain to a cash withdrawal I made outside Nandos in Leeds. What is that for? Is it fraud?", "Can you explain why the ATM is giving me less money than what I asked for?", "Is there something wrong with the ATM? It would not let me pull cash out of my account.", "Hello, Just now i got to know withdrawal of money from of my account. As someone used my card to withdraw amount in any odd remote area. Since i have not been in that area, please freeze my card immediately.", "Can you tell me why I can't make any transactions?", "My funding to my card didn't go through.", "I need this item refunded", "My withdrawal is pending, why?", "Is my cash withdrawal pending?", "Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!", "My cash received does not match what has been requested", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "I used my card to top up, but now I don't see the money in my account.", "Why is my payment still pending?", "There is a withdrawal in my account I didn't make.", "Why are my transfers and purchases keep getting declined?", "Some cash has been withdrawn but I didn't do it.", "The transfer I did hasn't arrived", "Why would the ATM machine fail to give me the cash withdrawal I requested?", "Why is the pending status on my cash withdrawal taking so long?", "I think my card payment has been refunded", "I would like to know why my payment is still pending, can you help?", "So my top-up failed, could you tell me why?", "Why isn't my google pay top up working?", "I have a payment I didn't do", "It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.", "When I tried to transfer funds to my friend today I was unable to do so, why?", "What is the longest a US transfer should take to appear in my account?", "Let me know when I get charged extra for payments. I saw on the app a fee I wasn't forewarned about.", "My transfer to my account is missing.", "Somebody is taking money out of my account without my approval in another town separate from me. Please place a freeze on my account until I can make it to the bank.", "I have no idea why but my transfers keep getting declined. I have double checked all the recipient details several times already and they're definitely correct.", "My money transaction can't be seen by the person I sent it to", "What should I do about a direct debit that I did not set up?", "Why is my money not in my account. I have already sent it out.", "Can you explain why my Google Pay Top isn't working?", "I haven't received the cash from the check I deposited.", "The app says I made a cash withdrawal even though I didn't.", "Why is this payment pending?", "Why was I denied the option to transfer money to a selected beneficiary?", "I put my check in the bank, but I haven't gotten my cash yet?", "Why aren't my payment funds available to me?", "Why was i charged for making a withdrawal? After i went grocery shopping i withdrew some money from my account and now there is another charge.", "i put money on my card and i dont see it on the balance", "I requested for a top-up but it has not reflected", "My package is taking too long to arrive and I don't want it anymore. Can I get a refund?", "Can I tell if my top off didn't work? It doesn't seem to have.", "I transferred money and it didn't get there.", "Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.", "why isn't my top-up going through?", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "I did a payment but the app reverted it", "My transfer didn't arrive to the recipient", "Why would my payment have been returned to my account?", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "Why won't you accept my payment? I keep trying with this card and it's not working.", "I have never been charged for making an ATM cash withdrawal before, but I am now being charged a fee to withdraw cash. What happened?", "There is a withdrawal on my account I didn't make.", "totally unacceptable. I'm stranded with no cash because the ATM wouldn't give me any money!", "Can you tell me what the cash withdrawal is in my statement?", "Hi, I just looked at my card transactions and saw that I've been charged twice for a restaurant I went to this week. Can you remove the double charge, please?", "Help! In the app there is a payment that I don't remember.", "Why do I get charged additional fees on some payments, but not others?", "What do I need to do to request cash back? The ATM actually just gave me the wrong amount. The app I actually chose the right amount.", "Why is the transfer still pending? Can I do something?", "What do I do if my top-up has not gone through?", "What happened! I asked for 30 pounds at your ATM and only go 10. The machine lied about it too. It said I received the full 30 pounds. Someone better help me asap on this.", "I would like to get an item refunded", "I need to refund my item, can you please help?", "I made a cash deposit going to my account but it is not there", "Do you charge for making a withdrawal? I took some money out of my account earlier and I was charged for this.", "I see a direct debit transaction in my app that I didn't make.", "I am using the app, and I see cash withdrawals that I did not authorize.", "Why hasn't arrived yet a transaction I did to my friend?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "Please explain to me the circumstances in which my card payment would be reverted?", "It didnt work when I tried to pay contactless at the bus today. Why?", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "I tried to make a transfer but it failed. will you tell me why?", "I tried to buy something and it was declined and my transfers keep getting declined, Why?", "Why is my payment in pending status?", "There is a payment in the app I did not make", "Why did you charge me more for my purchase? It was a foreign currency and you didn't offer market rate", "I have not received the completed transaction.", "Hi I'm a new customer and tried topping up for the first time today, seems it's not working, the thing shows up as pending since half an hour already! Please fix it!", "There is a missing transfer on my account", "I bought an item and now I want a refund.", "Why didn't my transfer to a beneficiary happen?", "Why is there a direct debit to my account? I didn't do that.", "A transaction I did to my friend hasn't arrived yet, why?", "I have a payment that has not gone through yet", "There is a weird payment in my statement.", "What is the reason I got rejected for using my disposable virtual card to pay a subscription to the gym?", "has my card payment been reverted?", "Hi! I'm a university student studying abroad and I noticed that when I was trying to cross-reference my budget for this month that there were extra fees I was not expecting. Why is that? I've had this account for years and I haven't had any trouble so far, it might not even be on your all's end since I'm still new to international travel and finance, but I wanted to double check in case a mistake was made!", "I would like a refund for something I bought", "why was my payment reverted on the app", "I attemped a transfer and it didn't go through.", "I can't figure out why I haven't gotten my cash, when I already put the check in the bank.", "What does it mean when a cash withdrawal is pending?", "I need some help now please! There are some transactions on my account that I do not remember purchasing. Can they be reversed? Can you please cancel or freeze my card so I don't keep getting charged?!", "Im trying to top up my card but it's still pending and it's been an hour. Is there any way to make it go through faster? Do I not have enough?", "Several items I have charged this week are appearing twice. Please review my statement and remove any duplicate charges.", "It seems someone used my card! There are a few transactions from a small town in the middle of nowhere that I definitely have not made! Please prevent them from using it immediately!", "My wallet doesn't show my recent top up.", "I need your help immediately. There is a 500£ cash withdrawal that I know nothing about. I think my account has become compromised.", "My identity has been stolen. I still have my physical card but there are charges I didn't make on my account. How do I cancel this card or dispute the charges?", "Can you tell me how long it would take, to make a transfer from France? I made one 2 days ago and its not there yet." ]

[ "When will I be able to see my refund?", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "A refund is taking too long.", "I cannot view the refunded amount in my account.", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "When will I be able to see the refund", "How long does it take for a refund?", "No refund showing in my statement.", "Why is the refund not on my statement?", "Why hasn't my return cleared my account?", "I have not received a refund.", "I can't find my refund. Please help.", "What is taking so long with my refund?", "I was supposed to get a refund but it is not showing up on my card", "When will a refund post to my account?", "Why can't I see my refund in my statement?" ]

[ "There's a debit on my account that I didn't do.", "I made a cash deposit, but it hasn't shown up in my balance yet.", "I would appreciate it if I could get an item refunded", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "I'm trying to purchase a flat but i need my first payment for my mortgage to go through first. I keep getting an error. I'm not sure what is going on but i need help making this transfer.", "Recipient has not received the money", "I believe i was charged for making a withdrawal after i went grocery shopping. Are you guys charging for this now?", "Last Saturday, I was charged extra for the exchange rate on my payment. Is something wrong?", "I made the incorrect payment for my rent yesterday and this needs to be fixed by no later than tomorrow. How can you help?", "I didn't receive the correct amount of cash", "I placed a cheque but the funds aren't there", "The app says that I got cash in an ATM and I didn't", "Where did my money go? I'm not able to withdraw it from my ATM.", "I went to withdraw some cash earlier today, but seems the ATM gave me the wrong amount of cash! The amount showing up in the app is a lot more", "I checked my account today and it said I was out of money. How do I transfer money into my account?", "Why do I get charged additional fees on some payments, but not others?", "I have an account that is empty of funds. Can I transfer some from another bank?", "My card doesn't accept any transaction at all. What's wrong??", "If my card payment isn't working what do I do?", "Hi, I sent a payment to the wrong account number - can you cancel it as soon as possible?", "There is a direct debit fee in the App that I didn't do.", "I see a reverted payment on my account. Why has this happened?", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "So my top-up failed, could you tell me why?", "I have tried sending a standard transfer five times and it hasn't gone through. What is the problem?", "Why would the app revert my payment?", "my identity hasn't been verified and i can't edit my details, what's next", "IM still waiting for my account to update from a cash deposit?", "What would lead to my top up still pending?", "There's a card payment I didn't make", "My cash withdrawal is showing as pending, why?", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "I have a charge I did not make.", "Why could I not get cash?", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "Why is it taking so long for my money to appear in my account? I have been waiting a week!", "Hey, I got charged extra for some reason when I purchased an app. Is this a hidden fee or something? I don't think it's very cool.", "What is the fee on my statement for?", "Hi, I made a transfer from France two days ago and thought it would be here by now. Can you give me an update please?", "I see an unfamiliar payment on my statement.", "Why did my top-up not get approved this time?", "Why is my last transfer pending?", "It's been a week since you issued me a card and I still didn't get it. Should I keep waiting?", "I would like a refund on one of your products that has been sold to me", "How long does a payment show as pending before i should worry about it?", "What do I do if there is an electronic debit that is not correct?", "I cant get money out of the ATM with my card. I just put my card in the ATM but it will not allow me to take any money out. What do I need to do to fix this?", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "Why did my payment fail?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Unable to complete transfer, states 'declined'", "How long with my cash withdrawal stay pending for?", "I just made a transfer from France 2 days ago. It has not yet reached my bank. Is it possible it takes longer because it was an international transfer?", "Why can't I transfer my money into someone else's account? I should be able to do so right? Why does it keep rejecting my transfer? There's no reason, all my info is correct and the money is there.", "What does it mean when a cash withdrawal is pending?", "There is a vendor name I don't recognize on a payment from my account. I don't think I made this payment.", "There is money missing from my account.", "There are some charges that I don't recognize. It happened days ago. Can I get these charges back? Should I cancel my card?", "Money that I have transferred hasn't arrived yet", "I am seeing in the App a some cash withdrawal that its not mine", "I withdrew some cash out of the ATM over the holiday. It seems that I was charged some outrageous fees. I would not have done that had I been aware of these outrageous charges!", "Please check my payment from last Saturday as I feel I have been overcharged on the exchange rate. Thank you.", "My card payment did not go through.", "Is there a cash withdrawal fee? Because I just got charged?", "There is a direct debit that I didn't set up, what should I do?", "what is this charge i didnt do it what can i do", "They is a payment I don't recognize on my statement.", "Is my cash withdrawal pending?", "Why doesn't my balance reflect my transfer", "It is extremely important that I cancel the transfer I made yesterday and put the money into a different account. Is this possible?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "Can you please make my top up go through as soon as possible. I really need the money and it has been pending for an hour already.", "I didn't mean to do the transfer, is there any way to cancel it?", "I just checked my statement and saw a $1 charge, why is it there?", "I have double-checked all of my recipient details but for some reason all of my transfers keep getting declined. I have no clue as to why.", "I tried to make a transfer but it failed. will you tell me why?", "Why didn't I receive the right amount of cash at the ATM?", "The app says I made a cash withdrawal even though I didn't.", "My transfer into my account isn't showing up.", "Why is my payment still pending?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "I would like it if I could get an item refunded", "I need to refund my item, can you please help?", "I put money into my account for the minimum balance but the application didn't accept.", "I attempted to use my card while I was intoxicated, and I failed to input my PIN, and the machine kept my card. How soon can I have it back?", "What does it mean if my payment has been reverted?", "My transfer to a beneficiary did not go through. Why?", "What happened to my Top-Up? It's not reflected.", "I saw a payment i did not do", "Last week I put a cash deposit into my account and it is still isn't there.", "I made a payment but it's still pending", "There are a couple payments with my card shown in the app that i really didn't make myself. What's going on with this, does someone has access to my card?!", "I did not receive the correct amount of cash.", "This exchange rate you use is awful! Please tell me this is a mistake and not the official interbank exchange rate!", "So, I see a strange fee that I've never seen before after making an online purchase from abroad. I was under the impression transfers could be made for free. I don't think this seems fair.", "I deposited money but my balance hasn't been updated yet.", "There is a withdrawal on my account I didn't make.", "I am still waiting for the cash to be returned from a cheque I deposited!", "The ATM at Metro bank on High St. Kensington didn't return my card, and the bank is now closed. How do I get back a card swallowed by an ATM?", "I need to add more funds to my card today because it keeps being declined, and I need to use it immediately. Can you fix this or tell me alternatives?", "Why am I being charged certain fees? I noticed a fee after I withdrew some money for groceries earlier today.", "I thought I left my card at a restaurant, but they claim not to have it and now I don't have any idea where it is. I'm so worried that someone might be using it fraudulently. Is there any way to look into this?", "It's been two weeks, why has the transaction for $1.00 not been reversed?", "I did a bank transfer and my balance isn't current.", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "Is there a reason that my top-up is still pending?", "Why hasn't my transfer gone through", "my payment was rejected, do you know why?", "I have some transactions on my account I did not make. Can you cancel my card and prevent further use.", "Looks like my card payment was duplicated after all. I went to pay at the store earlier, got declined once,second time it works. App still stays pending for one of the payments. Can you remove one of them as it's wrong and clearly was declined?", "Why is this payment pending?", "I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?", "I'm expecting to see a cash withdrawal but I'm still waiting.", "My app shows some cash I didn't get.", "I tried to top off using the card, but the money just disappeared?", "Why hasn't my top-up finished pending yet?", "Why is it saying my card payment is declined when I made it?", "When I tried to transfer funds to my friend today I was unable to do so, why?", "Can you explain why the ATM is giving me less money than what I asked for?" ]

[ "I am missing my refund.", "There's a refund missing from my statement", "The refund isn't appearing in my account", "I should have a refund in my statement but I can't see it", "I should have received a refund however it is not showing on my statement", "I was told I would be getting a refund but I have yet to see it", "The refund on my account hasn't shown up", "I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?", "I returned something to a store but can't see my refund.", "Why isn't my refund shown on my statement?", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "My refund is missing from my statement.", "How will I know when I get my refund?", "I am waiting on this refund, hurry up.", "Hurry and refund me, I am waiting", "Why isn't my refund showing up?" ]

[ "Help! In the app there is a payment that I don't remember.", "Why is my card payment cancelled?", "Are cheques accepted to my account? Mine didn't seem to work.", "I may have a fraud charge on my debit statement.", "When I withdrew money from my account the other day, I noticed that there was a fee. I didn't think that there were any fees for withdrawals...? How much will I be charged?", "What could possibly be the cause of my failed transfer?", "What reason did my top-up fail for?", "I wasn't able to do a transfer to an account", "Even though I made a cash deposit, I am not seeing it in my account.", "help, I see money missing I didn't take out.", "The funds I transferred are not in my account", "How do you figure out the exchange rate? Can you explain why I got less money than expected?", "Tell me why my transfer is pending.", "Hi, I am interested buying crypto currency but unable to purchase it through the application. I do want to do the exchange, Could you please let me know what is the problem?", "Do you know why my card payment did not work?", "Why is my card payment pending?", "How long does a payment show as pending before i should worry about it?", "I cant transfer money into my account", "Transfers may show up as pending for up to one business day while they are processed, and then they'll depart for the beneficiary accounts. Please confirm that you have correctly entered your account details. SEPA transfers typically take up to two working days, while SWIFT transfers can take up to five working days.", "how do i dispute a payment I didnt make", "A payment is showing twice. Why is that?", "Will declined funds I tried to withdraw be returned to me?", "You keep declining my transfers? It's always been working really well so far, but when I tried to buy something just now the card got declined. I tried couple times already but same thing.", "It appears my top-up has not gone through.", "How long do EU transfers actually take? I recently bought something online a few days ago, sent the money immediately online but the seller says it's still not there yet.", "Why was my card payment reversed?", "I am yet to receive the money in my account how long will this take?", "I have tried using my card for the first time at the ATM of Notting Hill to withdrawal cash but it didn't work. Does this mean my card isn't working?", "why can't my beneficiary make transactions?", "Hi. I noticed I have a duplicate charge which I have not made twice. Who should I talk to take care of this?", "There is an unauthorized cash withdrawal from my account for 500£. I definitely didn't make this withdrawal. I need your help.", "How long do EU transfers take? I bought something online a couple of days ago , sent the money immediately online but the seller says it is still not there yet.", "Why didn't I receive all the cash I requested?", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "Just received a message that my transfer is not possible?? What is going on. I have done this before with no issues.", "My card payment has failed.", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "My money transfer has not yet occurred", "Why is there an extra charge on my statement.", "I can't access my account.", "What is going on? My top-up is still pending. I use your system all the time but now it is just showing as pending.", "hey, I think someone stole my card numbers. There is a purchase showing up on my app from a store pretty far away from me.. I really need that money back to pay my rent.", "When is my balance going to update, I just transferred some money", "My top-up hasn't gone through, what happened?", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "My money transaction hasn't arrived.", "Could you explain why my card payment did not work?", "I transferred some money a couple days ago but haven't received it yet. How long should I expect to wait?", "There is a strange charge on my debit statement", "The amount of cash I requested to withdrawal did not match what I received when exchanged", "I transferred money and was charged and want to know why.", "I made a mistake on the last transfer I made, who must I speak with to cancel?", "Why is my ATM withdrawal still pending?", "My transfers keep on getting declined. My card was working fine up until now, however it has suddenly stopped working. Why is this?", "Why has my top-up been reverted?", "It is still pending, I am still waiting. Your system just shows my top-up as pending. What is happening?", "Why is there a payment showing twice?", "Why cant I send money to a beneficiary?", "My transfer isn't in", "I transferred money but the balance did not update.", "why has a transaction to a friend been delayed?", "My top-up showed as complete, but it's no longer there! What's going on here?", "A cash withdrawal has been done that I didn't do.", "Card payment is showing as pending", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "The app is showing a payment I never made.", "I think I deserve a refunded on a certain item.", "Can you tell me why I noticed a $1 charge on my statement?", "I bought something and already paid for it but now I don't see it.", "A transfer is pending.", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Is there a reason there's an extra fee on my statement?", "The money that I have transferred hasn't arrived yet.", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "There was a canceled payment for my card.", "Why is my card payment still listed as pending?", "I'm not sure why my card payment was cancelled, can you find out why?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "There is an error, the app says I made an ATM withdrawal and I didn't.", "My payment was reverted by the app", "Its been several days and my cash withdrawal is still pending. Why?", "I did not make this payment that I see in the App.", "Why has my top up been returned?", "I want to revert a transaction I did", "I didn't receive the correct amount of cash", "my cash withdrawal has not come out of my account yet.", "There is a strange payment on my statement. What should I do?", "I was not distributed the correct amount of cash that I asked for", "I wanted to top up my account and it doesn't look like it worked", "I've deposited a check but the cash isn't showing that it's there yet.", "I topped up my account but the money isn't there now.", "I think my card is being used by someone else to make purchases that I didn't authorize! I checked my account and see that there have been quite a few purchases over the last two days that I have no idea where they came from. We need to freeze my card now! And I need to find a way to get my money back.", "Why can't my beneficiary access my account?", "I tried to deposit a cheque into my account and it is not letting me.", "So I've been using my account frequently to manage payments for my vacation house in a different country, and now I'm getting hit with ridiculously high fees! What's with that? Ought not I be rewarded as a frequent user?", "I see a cash withdrawal in the app that I did not do.", "There are a couple payments with my card shown in the app that i really didn't make myself. What's happenning with this, does someone has access to my card?!", "I don't think the transaction has gone through, so can I cancel a transfer?", "Cash I did not get showed up in my account", "What is going on with it saying my card payment was declined?", "I didn't make a payment that shows in my app.", "I had a dollar charged to my account that's still pending and wanted to know what the charge is for?", "I think a payment I made with a card was cancelled.", "Why aren't my payment funds available to me?", "It says \"pending payment?\" Why is it saying this?", "My card payment failed.", "Why is my cash withdrawal still pending?", "My card payment has not been withdrawn from my account", "Why am I having trouble withdrawing cash?", "More than one time this week, I have been charged more than once for the same transaction. Please correct the issue and refund the duplicate charges.", "Why has my transfer not arrived yet?", "Although I transferred some money, it has not as of yet, arrived.", "There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?", "What's your refund policy if I bought an item from you?", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "I took out money from the ATM and it's still showing as pending?", "Can you tell me why my transfer is failing and help resolve?", "There seems to be an additional charge of £1 on my statement, what is the reason for this?" ]

[ "I returned something to a store but can't see my refund.", "Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?", "I've been waiting for a refund where is it?", "Why isn't my refund showing up?", "I returned an item but don't see it on my account?", "There is a refund missing.", "Did my refund go through? It's not on my statement.", "Why hasn't my refund been appiled to my account?", "I cannot view the refunded amount in my account.", "My statement has not shown my refund.", "Can I check my recent refund in my statement?", "I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?", "I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?", "I should have a refund in my statement but I can't see it", "Why am I still waiting for my refund", "I am waiting on this refund, hurry up." ]

[ "Are purchases returnable for full refund?", "I tried using my card today and it's not working, can you help me?", "There is a payment I don't recognize", "I haven't gotten my new card.", "In my app, a direct debit payment that I didn't do shows up.", "My card payment has been stuck on pending. What is the problem? It should have gone through by now.", "If my card payment isn't working what do I do?", "I need to reverse a transaction", "I see a charge for a direct debit that was not me.", "I've tried several times to make a payment and every time my card is declined? Could my card be locked? I don't know what to do.", "I completed a payment with my card a while ago. It's still showing up as pending. What time frame does this normally take? It doesn't appear to have worked.", "I received the wrong amount of cash.", "My card is missing. Please help.", "I made a transfer a couple hours ago but my balance has not been updated. Why is this? Shouldnt this be instant?", "An incorrect exchange rate was applied to an item I bought.", "Says that my top-up is incomplete?", "How does on apply fora refund on an item he ordered? I ordere an item and have not received it yet so i want to cancel it and get a refund", "How come I don't see my deposit in my account yet?", "Why is my top-up pending?", "My card isn't working at all, I need assistance. It's really frustrating.", "Is there a reason my top up hasn't gone through", "I'm still waiting on my card to be delivered.", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "The item i bought exchanged rate was incorrect.", "I think I was charged double for something I bought - how long should I wait before reporting this?", "Hello-Can you please help me get a refund from this merchant? I ordered a product and would like to return it. I have been unsuccessful in getting the merchant to return my request for the past several days. I understand it can take up to 45 days to process the dispute and issue a refund, however, if this can be expedited faster it would be very helpful to me.", "Why isn't my id verifying?", "I was declined when I tried to get cash.", "My card seems to not be working at all.", "Why didn't I receive the right amount of cash at the ATM?", "I topped up but the app did not accept it.", "I purchased something in a foreign currency but the rate applied is wrong", "I was declined when trying to withdrawal cash!", "I'm not sure why my payment has been declined? Please tell me why, I thought it was all good.", "Is my transfer pending?", "I bought an item and noticed the exchange rate was not correct.", "I am still waiting on my card?", "I don't have my card after 1 week. What are my next steps?", "I tried to get $100 but I just got $20", "why wasn't a transfer to account approved", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "There's a cash withdraw on my statement that I didn't make.", "I attempted to top up using my card, but now the money just disappeared?", "My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.", "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?", "I accidentally made a payment to a wrong account. What should I do?", "Why couldn't I complete a transfer?", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "It's been a couple days how much longer do I have to wait for my transfer?", "Why is it saying my card payment is declined when I made it?", "What stopped my transfer, from being accepted?", "I used my card to make a payment a while ago and its still pending, Why is it taking so long?", "My app is displaying a payment I didn't make", "Where did my money go? I'm not able to withdraw it from my ATM.", "The app isn't showing my transactions", "Some cash withdrawal that I didn't make showed up in the app.", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "Why did I only get $20 when I asked for $100?", "I am yet to receive my pin.", "My card has not come in the mail yet.", "Help me cancel my transaction", "I got the incorrect amount of money given to me from my account", "I have a transfer that is pending.", "I need to cancel an incorrect transaction.", "what happened to the money after i put in the wrong info and it got declined", "I made a cash withdrawal earlier and it's showing as pending. What does that mean?", "The transfer that I was trying to complete was declined. What was the cause?", "Cash withdrawal has been pending, why is it so?", "Why was I unable to do a transfer?", "Why was my ATM transaction cancelled?", "My card is just not working at this time.", "My card is being declined for a purchase. I bought items before and the card worked. Do you know what the problem is?", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "How can I get my card back out?", "my atm transaction was wrong", "There's a cash withdrawal that didn't make that is showing up.", "I was charged the wrong exchange rate on a purchase", "My virtual card is just not going through.", "My card has not arrived yet, where is it?", "I wasn't applied the correct exchange rate when getting cash", "Someone that I had to send money to told me that they didn't receive the full amount I sent them - can you look into this?", "Help me. My transfer was declined. How could this happen?", "My top up is pending.", "My statement indicates I made a payment to an unfamiliar merchant.", "I was declined when I tried to withdraw cash!", "I have made several unsuccessful attempts to make a transfer. I'm getting frustrated at getting error messages and it not going through.", "My account transfer was blocked.", "I'm not sure why my top up request was denied", "I need help reapplying my top-up. It seems it isn't working.", "I've been unable to pay contactless with my card for over a week now. Is there a way to fix this issue?", "My card couldn't complete a transfer, why?", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "my transfer isn't there", "What would lead to my top up still pending?", "The balance does not appear to have updated.", "I've already topped up, but I cannot see the funds being available. What happened?", "A cash withdrawal is showing up that I didn't do.", "I tried to top up. Why was it denied?", "Is there a charge for getting my money?", "I was retrieving money and my card wouldn't remove.", "I understand that this is extremely late. After going over my transactions for the last couple of months I noticed a large charge that I'm sure I did not make. Is there anyway I can still dispute this?", "I got less money than I asked for.", "Why was my card payment reversed?", "My actual card isn't functioning.", "The amount of cash I received was different than what I requested.", "The currency exchange rate was wrong for a purchase I made.", "I was given the wrong amount of cash", "Why can't the person I sent the money transfer to see it?", "I just realized I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "I deposited money in the form of a cheque, but my balance has not increased.", "I attempted to get cash in the ATM but I was denied", "I needed cash from the ATM but I couldn't get it.", "I goofed up and used the wrong account. Please help.", "What's going on with my card? I've tried multiple times and it never goes through.", "My card payment is still on hold, why is it so?", "I tried topping up my account but it failed, can you help me?", "Why doesn't the card payment work", "What happened to my cash deposit?", "I do not see the money I transferred into this account", "The ATM wouldn't let me withdraw cash." ]

[ "I can't see all the refunds in my statement", "I requested a refund from a store but it hasn't arrived.", "I can't see my refund on my account", "Why haven't I received a refund yet?", "Where is my recent refund in the my statement?", "I contacted the seller and he won't respond. Please just refund me my money.", "I can't see my refund in my history.", "Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.", "i need a refund from you because the merchant is refusing, can you do that?", "No refund showing in my statement.", "how does my statement get updated so i know when a refund will reflect on my balance", "Why isn't a refund showing on my statement?", "I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys?", "I'm due a refund and it is not on my statement.", "I cannot see a refund in my account", "Why doesn't a return show up im my account from a purchase I made?" ]

[ "When will I see an updated balance after a transfer?", "I see a direct debit transaction in my app that I didn't make.", "I need to verify the source of funds.", "My source of funds need verification.", "do I need to verify my identity every time I log into my account?", "Is my card working? It's the first time I tried using it I tried to get money out of an ATM, but got nothing.", "Will it take more than 3 days for my transfer to reach my account?", "I see a direct debit that I didn't authorize", "I have a payment that is still pending", "If my card payment is cancelled, what should I do?", "where can i see money source?", "Must I verify my identity?", "I tried using my ATM card at your Notting Hill location today. It did not work. Am I doing something wrong?", "I would like to cancel a payment. I purchased something several days ago and i still have not received it.", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "I refilled my account balance but got an error message.", "What's a pending transaction? My card was declined at an ATM, but my account says it's still pending. Can I cancel the payment?", "You will hear back from us about your verification results in 10 minutes to a one hour timeframe. If these verification results do fail, please double-check to make sure your images are clear and have no glare or blur; your photos need to be fully readable. You need to be 18 years of age or older and a resident of Switzerland or the European Economic Area to create an account.", "Hi, I'm buying a flat and I'm trying to get my mortgage to go though. Every time I check I simply get an error message. Is there any way you can help me get this money transferred over. Thanks!", "How do I see my source of funds?", "I have a new card and I can't add money to it. I tried about 30 minutes ago and it is still pending. What do I do?", "Is it normal to have to verify my top-up or is something wrong?", "ATM is broken. It did not give me the full amount (30 pounds.) I'm standing here with only 10 pounds and it's telling me it gave me 30 pounds. I need assistance now!", "I deposited a cheque, why isn't my balance showing that I did?", "I have the cash already, my account still shows up as pending. How can my account be still pending?", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "Can I deposit a check?", "How can I receive verification for the source of my funds?", "I have been overcharged.", "I wanted to buy something online yesterday, but I could not because the card got declined on the day of and the following day. What is wrong with the card?", "When the time is right will this automatically replenish my balance?", "For some reason, the money I added was returned.", "What is the cause of the delay in applying my card payment to my account?", "I have an unauthorized transaction on my statement", "How do I see the source of my money?", "Why can't I see the top-up amount I just added to my account?", "Does the exchange rate change each day for purchases? There is a different rate on my purchase.", "There is an unauthorized payment in my statement.", "How long will it take for my money to be deposited?", "Where is an ATM?", "How do I retrieve my passcode?", "I was charged on my account that shouldn't be there.", "I would like to revert a transaction I did this morning", "How can I periodically check the delivery of the card you sent?", "I would like to know why my payment is still pending, can you help?", "I can't get money out of the ATM. Is my card actually working? It's the first time I tried using it", "I was transferring some money to a friend, which I thought would be free, but I see there is a charge. What's up with that?", "How can I tell where my funds came from?", "I'm looking for a machine of yours that will provide me cash from my home country. I went on holiday and don't have any cash on me. Will your machine charge me extra to do this?", "How do i find my top-up card's verification code?", "How do I stop fraud to my account?", "How do I know where my funds come from?", "I purchases several items today. Why are they still showing pending?", "I have a pending money transfer", "I made a payment but the app reverted the payment.", "I was contacted by a seller with a message that they never received my money. I am 100% sure it was taken from my account so I definitely need this sorted out soon.", "I sent a transfer to a friend that needs it urgently. It has already been 2 hours and still hasn't come through to her. How long does it normally take?", "How do I withdraw money?", "While I was drunk, I goofed my PIN number and your machine ate my card. How can I get it back?", "How to I transfer my funds into my account?", "I made a deposit this morning but it is still pending?", "Where can I withdrawal my money?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "I have a payment in my statement that is off", "I bought something this morning and the payment is still pending", "If my cash withdrawal is still not showing, is something wrong?", "I did a payment but it was reverted by the app", "Where is my PIN?", "There are transactions that I don't remember making, i think someone might have gotten my card details and is now using it.", "I have a transaction showing multiple times.", "There's a card payment I didn't make", "I just saw the exchange rate you use, but it's so bad that I can't believe that it's the official interbank exchange rate! Is this truly the official interbank exchange rate?", "It seems like I have been waiting forever for this international transfer. Why is it taking so long? C'mon, it's 2018, things happen at a click of a button. All of the account information is correct, so how long will this take?", "Someone else accessed my account and made a payment.", "How can I transfer money into my account?", "why does the app show a direct debit payment that I did not authorize", "How can I receive money?", "I have a pending payment on my card. Why?", "I made a payment that's pending. Will it go through?", "Please help me find my top-up verification code", "I tried again to top up my card after doing it a couple days ago when it had worked. Now, it doesn't seem to be working. Can you tell me what the deal is here please?", "I've made a bank transfer but the money doesn't seem to be in my account.", "It seems like my card payment didn't work.", "My top up has been pending for an hour already, and I really need this to go through as soon as possible. Can you help?", "I want to know where my money comes from.", "Its been several days and my cash withdrawal is still pending. Why?", "I tried to top up, but the funds show up as pending. I thought it was instant?", "How long with my cash withdrawal stay pending for?", "Hi, My card is getting declined during top-up. As it urgent, could you please resolve this issue, or guide me with other alternatives if any.", "How much time do transfers take? I sent money to a friend who needs it fast. It's been hours, and the money has not gone through.", "Where should I withdraw money from?", "The past few times I've been to the ATM, I was charged a withdrawal fee. Have your policies changed regarding fees?", "There is a payment that I made that hasn't gone through yet.", "The ATM is declining my card. I tried at two different ATMs. Can you tell me if there's anything wrong with my account?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "what steps do you take to check identity", "Will I be charged to top off my account?", "Help! When will the card arrive at my home?", "Where do I top up?", "Where do I go to see the source of my available money?", "It appears that I am being double charged for some items that I have purchased this past week. Please review and correct.", "It is common for an international transfer to take 2 days or longer? I made a transfer from France 2 days ago and I have not seen it yet.", "I just lost my wallet and I think someone is using my card to withdraw my money. Can you please cancel or freeze my card?!!", "A transaction is repeated several times on my account.", "There is a payment that i made that i noticed has not gone thru yet. Can i ask why?", "What are the steps I follow to transfer money into my account?", "How long will it take for my transferred money to show up?", "Im not sure why Im being charged an extra fee just for purchasing an item from another country? I paid for the item and the shipping why am I getting charged extra?", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "Do I get charged if I am receiving money?", "How long would does it take for a seller to receive an EU transfer if I bought something from them and sent them the money immediately?", "It seems my top up is reverted?", "I used my card the other day to get cash from an ATM and was charged an extra fee. I don't understand why I am being charged a fee all of a sudden. I thought it was free to withdraw from an ATM?", "I use my card internationally to manage payments and I just noticed that you are adding additional fees. Why? I am a good customer and this has me thinking about leaving.", "I deposited cash into my account, why do I not see it?", "my check or cash deposit has not shown up", "Where can I find out where my funds came from?", "There is a missing transfer on my account", "How long until I see a cash withdrawal?" ]

[ "i need a refund right away but the funds aren't available in my account", "When will I be able to see my refund?", "Is there a reason my refund isn't showing on my statement?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I received a refund, however I cannot see it in my account", "i need a refund from you because the merchant is refusing, can you do that?", "They said I would get a refund but I don't see it on my statement.", "I cannot view the refunded amount in my account.", "The refund doesn't show in my account", "My refund is not showing up in my account. Where is it?", "I have not received a refund.", "I can't see my refund in my history.", "Give me a refund now!! I am still waiting.", "My refund has not arrived, and I am unsure why. Who do I contact?", "When can I expect my refund?", "I was supposed to get a refund but it is not showing up on my card" ]

[ "is there something blocking me from making transfers", "why can't my beneficiary make transactions?", "I am still waiting for my card.", "I tried topping up for the first time today since I am a new customer. It doesn't appear that it's working. It has been pending for at least half an hour. Please take care of this.", "I was supposed to receive my new card by now, but it hasn't came in.", "Why did I get a transfer declined?", "My passcode won't work.", "There is a card payment that I'm not recognizing.", "I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.", "The balance has not been updated.", "My top up didn't work.", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number definitely is the right one, I've checked that several times already.", "Hi something is going on with the app. I see some payments I didn't make?", "I was out today looking forward to paying with my new card, turns out the payment kept getting declined. This is really sad, what's going on?", "What is the reason my cash withdrawal is still pending?", "I got the incorrect amount of money given to me from my account", "Why is there a direct debit payment on my statement that I didn't do?", "My card wasn't working in a shop", "The wrong account was used during a transaction.", "Why can I not transfer money into my account?", "Hi, I sent my landlord my rent money a few days ago and while everything seems good on my end he says that he never got the money. I double checked the account number and it's correct. Can you help me figure this out?", "My top-up seems to be pending for a long time?", "Help me cancel my transaction", "I'm not recognizing the card payment.", "Is it on purpose that my payment has been returned to my account?", "Hi, I have been transferring money to my friends since morning, but all my transactions were getting failed. Can you please look into this issue.", "The app will not let me into my account.", "Cash withdrawal still pending?", "Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "I placed a cash deposit in my account but I can't see it yet.", "My credit card has been declined.", "I did not get my card yet, is it lost?", "I attempted to top up using my card, but now the money just disappeared?", "What am I supposed to do if the funds haven't show up from a transfer completed this morning?", "my atm cash out is still pending", "When I tried to transfer funds to my friend today I was unable to do so, why?", "I wanted to purchase some crypto. The app will not let me. What's going on here? I really want to make this exchange.", "I am still waiting for the cash to be returned from a cheque I deposited!", "My card is not working at stores.", "I am unable to get cash from the ATM", "I visited the ATM but got less money than what I requested. Why?", "The activation process for my card isn't working.", "Why isn't my top up showing on my wallet?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "I was declined when trying to withdrawal cash!", "Is there a reason that the ATM declined my transaction?", "My card is missing.", "I noticed that there's a payment on my card that's pending.", "I'm unable to verify my identity", "i entered my pin in wrong and got it frozen. how many tries do i have", "I recently purchased something, and the exchange rate was wrong.", "Is my cash withdrawal pending?", "Why did the funds for one of my purchase come back to my account?", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "I have just read my statement and there is a payment I don't recognise.", "There is a payment that is not mine in the app. Please advise/", "There is a cash withdrawal on my statement that I did not make", "I have checked the account information several times to be sure that it is correct, but the in country transfer I did a few days ago still has not appeared! What is the hold up?", "I urgently need to top-up my card but its getting declined. Please help me in this or advise with other options if any.", "My transfer is pending.", "Why can't I withdraw cash?", "My transfer failed to process correctly. Is there a reason this would happen?", "Why is it saying I have a pending payment?", "I need to reverse a transaction", "Help! I need to cancel a transaction.", "My transfer was declined. What might the reason be?", "the transfer went through but now it has been pending for quite a while. i need this to go through already", "I'm not sure why my top up request was denied", "my identity hasn't been verified and i can't edit my details, what's next", "I made a cash deposit, but it hasn't shown up in my balance yet.", "My app is displaying a payment I didn't make", "Why isn't my balance reflecting a transfer I did?", "My statement shows a 1£ purchase pending. I do not remember making this purchase, please let me know what this is about.", "Would I be able to refund an item?", "How is my card payment still pending?", "IM still waiting for my account to update from a cash deposit?", "I've been waiting for 3 days, why is my withdrawal still pending?", "Why is there a direct debit I didn't make showing in the app?", "I withdrew cash but it still shows as pending?", "What is stopping my money from transferring?", "What can I do if my card still hasn't arrived after 2 weeks?", "I'm having problems making a transfer to another account. I keep getting a declined message. I know that the information I'm putting in is accurate because I have checked it more than once.", "How do I get my money back for a duplicated charge?", "I am still waiting for a the cash I deposited this morning", "Why has my beneficiary been denied?", "I can't seem to figure out why my transfers are getting declined.", "The balance does not appear to have updated.", "I purchased something in a foreign currency but the rate applied is wrong", "My card payment was cancelled. Why?", "Why has my top-up not worked?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "I did not make this card payment.", "My transfer failed to a beneficiary", "there is a transfer pending.", "why do I have an unknown payment?", "I have a card payment I didn't make", "Why haven't I gotten my new card?", "Why is my cash withdrawal pending?", "Could it be that I deactivated my card, its not working?", "I'm concerned because my cash withdrawal is pending.", "My withdrawal is pending, why?", "What can I do about some payments on my card I didn't make. Please put a freeze on my card till we can figure this out.", "My account is devoid of funds. Am I permitted to submit additional money via bank transfer?", "Why did my transfer not work, it says it was declined?", "My card will not work", "My money's disappeared from my account! I topped up the other day and it was there, but now it's not. Help?", "I see a cash withdrawal that I did not perform.", "Please help me! I need to cancel a transaction.", "This morning, I tried to send money to my friends several times but each time the transfer fails. Why does it keep failing? The transfer gets rejected but I do not know what is causing it to be rejected.", "My top up didn't go through", "There has been a transfer pending in my account and I wanted to know how long it is going to take to go through.", "I was out today looking forward to pay with my new card, turns out the payment just kept getting declined. This is really sad, what's going on?", "My top-up has failed.", "Some cash was withdrawn in the app, but I did not do it.", "How do I return something for a full refund?", "How long will I have to wait for my money to be in my account?", "My transfer is still pending", "I saw a payment i did not do", "Questionable transactions on my account." ]

[ "I requested a refund from a store but it hasn't arrived.", "I am awaiting my refund", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I am not seeing a refund in my statement.", "Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.", "My refund for a purchase hasn't cone through yet.", "My account isn't showing the refund", "I'm looking at my statement, and my refund is not on there.", "The refund isn't appearing in my account", "When will I be able to see the refund", "The refund on my account hasn't shown up", "There is a refund missing.", "I requested a refund and it is missing.", "The refund has not appeared in my account", "How long will it take to get my refund", "Why is the refund not on my statement?" ]

[ "The ATM keeps declining my card. I tried at a couple different ATMs. Can you tell me if there's a problem with my account?", "Is there something wrong with the transferring functions? I keep trying to transfer funds and only get an error message.", "I tried to top-up, why didn't it work?", "There is more than one charge on my account for a transaction.", "Why did the ATM cancel my transaction", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what is happening?", "I bought an item and the exchange rate was wrong.", "Is there a strict timeline regarding disputing transactions made on my account? I just noticed a fraudulent charge on a statement from a couple months ago.", "A payment shows up on the app that I never made.", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "My credit card was declined for top-up. Can you see if there is enough funds in my account?", "What is the wait time until money reaches my account?", "Hello, I am a college student who I recently attended my high school reunion at a local restaurant. I paid with my credit card and now my transaction history reflects a second charge of the seemingly same payment. What could be the reason for this? Is there any way to have the fraudulent payment credited back onto my card?", "I do not know where the transaction is.", "Can you explain to me why a cash withdrawal shows up as pending?", "Why was I not able to take cash from the ATM?", "Why is my exchange rate wrong?", "Why would my card payment be reverted?", "Is there a reason my new card hasn't arrived?", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "In the app, I see a withdrawal I didn't make.", "I need to freeze my card. There are charges on there that i did not authorize. They've been coming out for a couple of days. Can i get this money back?", "My payment is in the app but hasn't gone through yet", "Why did it decline my payment?", "I made a payment that seems to be stuck. It's been a couple of days already. Can you tell me how long it will take?", "How do I get my card to work?", "I just looked over my statement and I don't recognize the name of a card payment.", "Why is my ATM cash withdrawal not working?", "I made a transfer from France a couple days ago and don't see the transaction yet. How long does an international transfer take?", "Why would a transfer to an account not be allowed?", "Why do I get charged additional fees on some payments, but not others?", "What should I do if I see a payment I didn't make?", "My money hasn't been transferred yet.", "Is there a way to revert a transaction?", "I tried to get money out of the Notting Hill ATM earlier, but wasn't able to. Is my card working okay? It's the first time I tried using it.", "Why was my card payment reversed?", "Is there any reason my cash withdrawal still shows as pending?", "I'm confused as to why my top-up did not go through.", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "Why wont the other bank take my money?? Is it not good enough?? There's sufficient funds but I keep getting denied a standard transfer. Ive tried 5 times!", "I have a payment that has not gone through yet", "When will the money from a transfer be made available on my account?", "I need information explaining why my top-up failed to go through", "How come my card payment is still pending?", "Why is my top-up showing as reverted?", "The card payment didn't work", "I am travelling and I tried to withdraw cash but didn't get what I was supposed to get.", "Was my transaction reverted with my card?", "After the transfer, the balance did not update.", "Why can't I see my topup in my wallet anymore?", "I tried to take out cash but the amount isn't right, so what do I do?", "The app says I made a cash withdrawal that I didn't make", "I've made a card payment a couple of days ago now but it looks like the money is stuck. How long does it typically take for the payment to go through?", "My money is gone. I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "The exchange rate given to me after a purchase, was incorrect", "There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges?", "I want a refund on this.", "Why is my transfer pending?", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "Why is there a direct debit fee in the App when I didn't do it?", "Hi. I just withdrew cash from an ATM and received the wrong amount. However, my app shows the correct amount I withdrew. How do I get the rest of the cash?", "After looking at the app I noticed a couple of payments I know I did not make. Is it possible someone has accessed my card? What is actually going on?", "Hi, I tried to top up my card today and it did not work. I have tried it in the past and it worked just fine but it won't do it anymore. Can you help me out?", "I did a top-up, but I'm not seeing it in my wallet yet.", "Why hasn't my card arrived yet?", "Why is my withdrawal from the ATM still showing as pending?", "It has been a couple of hours but I do not see my balance updated, can you help?", "What happens if the ATM doesn't give me back my card?", "My product hasn't arrived even though I ordered it a while ago. I want a refund!", "Why is my payment still pending?", "I ordered a card but it has not arrived. Help please!", "Why can I not take out cash?", "My withdrawl is still pending. Why?", "There's a direct debit on my account that I didn't authorize", "Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.", "My top up hasn't gone through yet, why?", "Duplicate transactions appear on my account", "I was checking my statement and I think one of my card payments has reverted", "Why is my transfer taking so long. I thought it was supposed to only take 1 day if I made a transfer to someone. Can you wee what went wrong?", "There is a 1£ charge that appears as pending on my statement. What is that? I haven't purchased anything for a pound there.", "I keep trying to make a payment, but it doesn't work.", "I made a deposit a couple of days back it's, as of yet, not gone in! It would be ideal if you assist me with this", "Why did the bank reject my transfer?", "How come my disposable virtual card used to pay for a gym subscription got rejected?", "Why wouldn't the ATM give me my money?", "I had a decline on my card. Why?", "So, I am a new customer and attempted to top up for the very first time today. It's already been pending for half an hour and doesn't seem to be working. I need to please get this fixed.", "I have a confusing payment appear on my statement and I don't recognise it!", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "Can you please explain why my transfer failed?", "How long does it take for a bank transfer to show on my balance?", "My card payment wasn't accepted.", "I see a charge on my account that I don't recall making. I feel like my account may have been compromised.", "Hi, I was just checking over my card transactions and notice I was charged twice for a restaurant visit this week. Can you please remove one of these false charges from my account?", "Why doesn't my passcode work?", "my cash withdrawal is pending, why?", "I tried to get money out of an ATM in Notting Hill earlier, but it didn't work. Is my card actually working? It's the first time I tried using it", "Why am I not able to withdraw cash from this ATM?", "I need to transfer to my account and cant.", "My cash withdrawl was declined why?", "I want to take back my transaction", "I was not distributed the correct amount of cash that I asked for", "Hi, One of payment is still coming as pending for which i have already paid by card. I guess it did not processed, could you please check and update me.", "Is it possible that my card payment was reverted?", "Why can't I use my card?", "Why do you keep declining my transfers? it's always been working really well so far but when I tried to buy something just now the card got declined, I tried couple of times already but same thing is happening.", "I would like to know why my purchases from this morning are still pending.", "There is a direct debit payment that I did not make.", "How do I get my money back for a duplicated charge?", "What are the reasons that my mortgage payment won't go through? I'm getting an error and don't know how to correct to get this transfer to go through.", "I have a disposable card but it does not work?", "My card don't work.", "Why has my money disappeared? I topped up earlier and seen it was there and had went through. What seems to be the problem?", "My money is gone :( I had topped up recently and saw it was there and went through, but now it's disappeared, what's going on?", "I didn't get all the cash I asked for", "why did my payment revert", "The app won't let me top up my account", "For some reason I am unable to preform a transfer to a beneficiary.", "I entered the correct pin but I still couldnt get funds.", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before." ]

[ "The refund doesn't show in my account", "I don't see a refund in my account.", "How come my refund hasn't appeared on my statement?", "Why isn't my refund shown on my statement?", "Hello. Please, would you tell me if you have or have not received funds for a refund that I recently requested for a big purchase? I've contacted the merchant, but I can't tell that they have taken any action on it.", "Why hasn't my return cleared my account?", "Why is the refund not on my statement?", "When will a refund post to my account?", "I am still waiting for a refund", "Why did I not get my refund yet?", "I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?", "Still waiting on my refund...", "There is a refund missing.", "I did what you told me earlier and contacted the seller for a refund directly, but nothing is happening! It's been a week and I still haven't got anything. Please just give me back my money", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "My refund is not showing up in my account. Where is it?" ]

[ "I needed to send my friends some money urgently. I tried multiple times to transfer the money this morning, but the transfer keeps failing. Can you tell me why the transfer is getting rejected?", "Hi, I'm trying to by some crypto and the app isn't allowing it. I really want to exchange this, what am I doing wrong?", "I have a pending payment on my card. Why?", "How long before a bank transfer shows up in the account?", "Could you please tell me why my card payment didn't work?", "Why has my money been returned back to my card.", "My wallet doesn't show my recent top up.", "I need a refund. This is not what i wanted.", "I tried to withdraw some funds from my card, but was declined. How can I get my money?", "Can you look into my top up please. I made it over three hours ago and yet it's still pending.", "There's a cash withdrawal I am certain I did not make", "Hi , I just came to know I made the wrong transaction yesterday. Would you please make it correct?I need it by tomorrow.", "Just today there was a purchase on my card that wasn't done by me. Can this be reversed and my card be frozen? I can't have this continue!", "Why won't my transfer go through?", "the balance has not changed, but I have deposited some money", "What is the source of funds for my money?", "Hey i need help urgently. I just realised I sent my payment to the wrong account number, there is a typo! Please cancel it immediately, I can't do it anymore from the app", "Why hasnt my top up gone through yet?? I thought it was suppose to be instant? Am I wrong? Why is it still pending?", "I am out of money in my account and I was wondering if I could do a bank transfer is put more in it?", "What is the reason that my top-up is still pending?", "Some cash has been withdrawn but I didn't do it.", "Need to deposit a cheque into my account", "Is there a way I can get my ATM card back from the machine?", "How can I request cash back? The ATM just gave me the wrong amount that I've been charged though...", "I'm having trouble with proving my identity.", "I noticed an extra charge on the purchase that I made last Saturday on my account. Can you see if I received the correct exchange rate?", "Why didn't my transfer go through?", "For some reason, I'm unable to transfer funds.", "It says pending status for my payment. Why?", "I don't know what a pending payment is.", "Why did I not get my cash back after I withdrew?", "A cash withdrawal has been done that I didn't do.", "I made a payment but the app gave the money back.", "I saw there is a cash withdrawal from my account via the app which I did not complete.", "Hey I want to buy some crypto but the app doesn't allow me to! What's the issue, I really want to exchange this", "How can I request cash back? The ATM gave me the wrong amount that I've been charged though...", "There is a direct debit charge that I don't recognize, what can I do?", "I'm checking the app and I see a payment that's not mine.", "How can I get cash back? The ATM just gave me the wrong amount that I've been actually charged though...", "The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "I got some cash in the ATM but its still pending", "What are the sources for the funds in my account?", "I tried to make a transfer but it failed. will you tell me why?", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "Can I see my available money?", "Why hasn't my card been delivered?", "I need help cancelling a transaction.", "There is a withdrawal on my account that I don't remember initiating.", "Can you tell me why my transfer is pending still?", "Why would my card payment not work?", "Why was my transaction declined?", "I have a card payment that was declined, but why?", "My beneficiary has been denied, is this normal?", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "I tried to get cash in the ATM but it was not approved", "I see a direct debit transaction in my history that I did not set up.", "How do I get my cash withdrawal to show?", "Why has my transfer not arrived yet?", "I'm really stuck. I don't know why but my card payment has not gone through.", "I didn't get all the cash I requested for at the ATM", "Why can't I withdraw funds from my account?", "I was not distributed all of cash that I requested", "When will the money reach my account?", "My transaction is showing several times.", "Please help me, as my topup amount has been reverted, i did it correctly. I think there is some defect in system.", "How do I query a payment on my card? It looks like I have paid for the same thing twice.", "im so mad right now. theres several charges that I think my x boyfriend made on my card. the companys on the website wouldn't refund me my money, they told me to contact my bank. DO something please.", "I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.", "I decided I no long want something that I ordered, and want a refund. How do I go about doing that?", "Can I see where my money is being transferred from?", "My card was supposed to arrive, but hasn't?", "I see cash in my app but I did not get it.", "i've waited 2 days for a transfer to reach a retailers account, am i going to have to wait longer.", "My withdrawl is still pending. Why?", "Why is my cash deposit not in my account?", "I didn't withdraw cash but I see that transaction on my app", "My transfer isn't in", "I need you to cancel a transfer that I made. It is the wrong account number and the app won't let me stop the transaction. Please stop it!", "I made a payment and it was reverted and wanted to know why?", "I don't recognize what this payment on my statement would be for.", "There is a transaction showing up several times.", "How do I verify my top up?", "What does it mean by pending payment?", "Do I get charged if I get money?", "I don't think my transfer wen through. Why?", "I am seeing pending from the card payment I made.", "Why didn't my transfer to a beneficiary go through?", "My cash withdrawal shows as pending still.", "Why can't I verify my identity?", "There is the same transaction showing more than once.", "I have a cryptocurrency exchange that won't go through. Please help me process it.", "I received my Virtual card information, but was unable to use it to make a purchase. Why did this happen and what can I do?", "I'm being asked for a verification code. Where do I find it?", "The amount of exchange was not correct for the item i bought.", "I got a message that I need to verify my identity; what do I do?", "While transferring money, its getting error out as my transfer is not possible. Please help me in this as earlier i was able to do it successfully.", "May monthly payment to Apple has been declined but I don't know why, they are going to re-try the payment and it must go through, can you tell me what is going on please?", "An ATM machine didn't give me back my card.", "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...", "I need to stop a transaction that I made.", "Why has my card payment not yet been applied to my account?", "Can I see the source of my available money?", "I want to transfer money into my account", "I made a mistake and did a transaction to a wrong account, can I cancel?", "I was checking the app for my account and I noticed there is an authorized charge on it. I haven't used my card today, so I know I didn't do it. I would like the transaction reversed and the money replaced.", "I transferred some money but it is not here yet", "What is preventing me from adding a specific beneficiary?", "My money transaction can't be seen by the person I sent it to", "My cheque is slow to cash", "I need urgent help. I realize I sent my payment to the wrong account number. I made a typo. Please cancel the transfer immediately. I cannot do anything from the app.", "Can you help me transfer money into my friend's bank account? I tried to do it but it keeps rejecting me. I need to get the money in there asap. I have enough and all the account info is correct.", "Why was my Payment declined", "I tried to charge my card but it was declined. A couple days ago I was able to charge it and it was accepted. Is something wrong? Will you double check for me please?", "How do I find out how or where this transaction on my account came from?", "Can you tell me why my transfer is failing and help resolve?", "Why hasn't my transfer been made?", "I don't know if this is an issue with the ATM or my account, but I just tried withdrawing 30 pounds from the ATM I'm at now and it only gave me 10. Is this a glitch or what exactly is going on?", "i tried to withdraw money but was told i didn't have funds", "Why is my deposit still pending?" ]

[ "The refund doesn't show in my account", "My refund is not here yet", "I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?", "Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.", "My refund for a purchase hasn't cone through yet.", "I've been waiting for a refund where is it?", "I requested a refund but can't see it.", "I received a refund, however I cannot see it in my account", "I should have received a refund however it is not showing on my statement", "My refund doesn't seem to be showing on my statement.", "I was supposed to get a purchase refunded but I don't see the money in my account", "How long does it take for a refund?", "When will a refund post to my account?", "I am waiting on the refund", "Card refund is not showing up in my statement.", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help." ]

[ "Why did my card payment get declined?", "Hi, I am currently in the process of buying a flat and I am waiting for the mortgage to go through but it keeps showing up as an error. Do you know what could be causing this and can you help me get the money over.", "I transferred some money to my mom 2 days ago and she has not received it. I double checked the information and it looks right. Can you help me?", "My account balance has not updated since I deposited a cheque recently.", "Why was my transfer stopped ?", "What happens when I money transaction doesn't show up on the receiving side?", "My card was declined and I did not receive money from the ATM earlier, yet it show on my account that it is pending.", "Who can I speak with regarding a lost card?", "I think someone else is using my card. There are transactions I didn't make.", "How long does it take for my payment to process?", "It's been a couple days how much longer do I have to wait for my transfer?", "Can you please tell me why I cant get money from the ATM?", "I placed a cash deposit in my account but I can't see it yet.", "Why couldn't I complete a transfer?", "Help! I'm missing money, I deposited a cheque but its not showing on my balance.", "My card seems to not be working at all.", "How can I fix a problem where contactless isn't working?", "Help. My card is broken.", "WHAT CAN I DO AFTER THE CARD MISSING", "Can you tell me why my pop-up is still pending?", "I haven't gotten my new card.", "Why is my transfer still pending after all this time?", "A transfer could not be completed.", "I didn't make this payment and it's on my app", "Why can't the recepient of my money transaction see it?", "It is urgency. Please freeze my card now. As someone in some odd remote town has withdrawn some money by using my card. As i did not withdraw any money.", "I was charged twice for an in-store purchase that I thought was declined. My App says that it's still pending for one of the payments. Please make sure one of the charges is removed.", "It appears that I am being double charged for some items that I have purchased this past week. Please review and correct.", "cash from this morning has not deposited", "The ATM wouldn't let me withdraw cash.", "Help me. The passcode doesn't work.", "When I was in a restaurant today my card was declined and payment wouldn't go through and I need help. Can you fix this?", "I thought crypto top up with something you offer. This is not working. The money has been deducted from my account. Can you find out what's going on?", "My payment card was declined - could you tell me why?", "I made a cash deposit to my account but i don't see it", "can you tell me why my transfer failed?", "I can't figure out how to transfer money into my account.", "My card is missing! Help!", "The ATM didnt return my card!", "The payment on my card shows as pending.", "I can not seem to make a successful transfer, can you tell me what I'm doing wrong?", "I have a direct debit on my records that is strange and I need help.", "I was unable to activate my card.", "How do I get my money back for a duplicated charge?", "I am not able to purchase anything online! I have been using my card on multiple sites over a period of two weeks and none of the payments have gone through. Why is this happening?", "There is a record of payment I never submitted on the app.", "I think there's been an unauthorized cash withdrawal from my account.", "My transaction is on the wrong account.", "I can't seem to use my card. Can you help?", "Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.", "I would like a refund on the extra pound I was charged.", "My wallet isn't showing my top-up, did I do something wrong?", "A receiver made me aware that they did not receive the full transfer that I made. The amount was showing to be a bit less. I now have to make a second transfer just to make up the difference. Can you reach out and let me know what's going on?", "I need help fixing my contactless. It's not working anywhere I go today.", "I bought some things in the morning but the payment shows as pending", "Why is there some cash that I did not deposit in my account?", "Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.", "I tried activating my bill of fare and it didn't workplace", "I have a pending payment on my card. Why?", "Needed gas, been delayed for half an hour.Please fix it!", "I need help with understanding why my card is not working.", "There's a payment that isn't mine on my app", "Why am I being declined?", "Can I dispute a payment even if I notice it several weeks after it was made?", "How is this transfer supposed to work? It's not working for me.", "Why isn't my money from a check deposit showing?", "My disposable virtual card was rejected by the merchant, please help?", "The ATM didn't give me what I asked for but my balance says it did", "I don't know what pending transaction means.", "I have a card payment that I don't recognize. What should I do?", "Card payment was declined, do you know why?", "The terminal I paid at wouldn't take my card. Is something wrong?", "Someone attacked me yesterday and took my things, so I am unable to use the app. I am in need of some help.", "The ATM didn't give me enough money! I asked for more than it gave. What do I do?", "I'm not recognizing the card payment.", "I transferred money but the recipient does not see the funds in their account?", "My card payment is just showing up as pending and it has been a while , what's going on with that, it should be going through at some point?", "So, I am in the middle of purchasing a flat. I need the money for the first mortgage payment and it is not going through. I keep receiving an error. Can you find out what's going on and help me complete this transfer?", "I couldnt get cash in an ATM", "Why can't a beneficiary receive a money transfer from me?", "My contanctless has stopped working", "How long does it take for a payment to go thru? I made one a few days ago and it has not been cleared yet.", "Why is my beneficiary not being allowed to get payment services?", "Why would a cash withdrawal still be pending?", "What is a pending payment?", "what are the reasons why you would not be able to process a payment", "The balance has not been updated.", "Why did I get less money than I asked for?", "There is a cash withdrawal transaction that I am unsure of.", "For how long will my transfer be pending?", "My PIN is not working, can you help?", "I need to stop a transaction that I made.", "has my card payment been reverted?", "Why doesn't the card payment work", "Why is the top-up I made still pending.", "I don't recall making that payment?", "I am unhappy with my purchase, how do I cancel the order?", "This is URGENT, I typed the wrong payment information for a payment I needed to make and have clicked send, I need to reverse the transaction immediately.", "I've lost my card. What can I do about that?", "Could you assist me in finding my lost card?", "why hasn't my cash arrived yet from my cheque?!", "The funds I transferred are not in my account", "I need to cancel a transaction.", "How come I can't get money at the ATM", "Can you please tell me why my transfer failed?", "Is there any reason my cash withdrawal still shows as pending?", "Could you please check one of my transfer which i made few hours ago from my UK bank account, as its not showing yet.", "My transfer failed when I tried.", "I haven't received my card yet, how long does it normally take?", "My balance was not updated with my checque or cash deposit.", "What do I do if I do not recognise a cash withdrawal?", "I have done a transfer within the country the day before yesterday, but it's still not there yet. Can you please check what's going on with that, the account number is the right one, I've checked that several times already.", "Status of the card I ordered.", "I attempted to complete a topup, and I thought all was well, but now the money is gone again. Has there been a glitch?", "I made a deposit this morning but it is still pending?", "The top-up is pending.", "My top up hasn't gone through yet, why?", "I didnt get the correct exchange rate for getting cash", "I made a payment but the app gave the money back.", "Why would my payment still show as pending?" ]

[ "I can't see my refund in my history.", "i was supposed to get a refund but my balance hasn't changed, why not?", "Why can't I see my refund in my statement?", "I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.", "I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week!", "i need a refund from you because the merchant is refusing, can you do that?", "Why isn't a refund showing on my statement?", "What is taking so long with my refund?", "I am still waiting for a refund", "I can't see a refund for a return I completed recently.", "My statement has not shown my refund.", "I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not?", "I contacted the seller and he won't respond. Please just refund me my money.", "My refund has not arrived, and I am unsure why. Who do I contact?", "I bought something and returned it and the money from the return isn't in my account.", "Why is my refund missing from my statement?" ]

[ "Why has my transfer been declined?", "My source of funds need verified.", "I attempted to deposit a cheque yesterday but the balance isn't showing today. Is it still pending?", "My top up hasn't gone through yet, why?", "The card payment is declined. Please inform me why.", "Hi there, I've tried to make a transfer 5 different times and its not working. Is your system down or something?", "I'm having difficulty verifying my identity.", "My money transaction can't be seen by the person I sent it to", "Why am I being declined?", "Hi. About two hours ago I made a transfer from my bank which is in the UK, but I don't see it yet! Would you check what's going on with it, please?", "Who should I talk to or go to resolve a duplicate charge on my statement?", "My cheque is slow to cash", "I made a mistake when sending a payment, sending it to the wrong account number (with a typo) - can you please cancel the transaction?", "My cash withdrawal shows pending, why?", "I am having issues with identity verification", "I am not seeing recent cash withdrawal on my account.", "Can you tell me why my card isn't letting me make purchases online? It's been 2 weeks I've been trying.", "I was checking my statement and my top-up has been reverted", "I haven't received my card.", "What should I do about a direct debit that I did not set up?", "I seem to be having trouble with my Google Pay Top. Can you please help?", "The exchange rate on my payment doesn't look right", "I might have been charged on my debit statement by fraud.", "My card payment was reverted, why?", "Why hasn't my cash arrived from a deposited check?", "I didn't make this payment and it's on my app", "I am unable to transfer money. I believe it is not working because it states it was declined.", "I need to verify a payment to my new landlord. I transferred the first rent payment a few days ago. While it shows on my side, the landlord is saying he hasn't received it yet. Can you verify that it has processed?", "A mortgage payment I'm making is giving me an error message. This is the first time I'm making this payment and want to know what's wrong.", "My transfer is failing when I try to do it.", "My card payment is showing up as pending for a very long time, what's going on with that, it should be going through at some point?", "My card is missing. Please help.", "lost card found, want to put it back in app", "I withdrew cash but it still shows as pending?", "How can I request cash back? The ATM just gave me a different amount than what I've been actually charged though...", "My transfer failed, why?", "My card has not arrived yet.", "I purchased something in a foreign currency but the rate applied is wrong", "Please check my Card. As Withdrawal was working fine so far, but this morning suddenly got declined. Can you please check the problem?", "Why did I get less money than I asked for?", "the app reverted my payment", "Why am I still not able to see the money I deposited a week ago? This is urgent!!", "Hae, I already completed my 3D secure authentication when I tried the crypto top up but it's still not working for me. I also don't understand what happened to the money in my account", "I have an unknown debit charge in my statement, why?", "The funds I transferred are not in my account", "I am seeing in the App a some cash withdrawal that I did not do", "i withdrew cash and dont see it reflected on the balance", "My payment was reverted by the app", "There was a problem with the exchange rate on a purchase.", "Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.", "I bought something in another country but the exchange rate is wrong", "I wrote a check to the account yesterday to add to my balance, but I don't see the amount of the check reflected anywhere. Is it being held up for some reason? I should have seen a new balance by now!", "I have a canceled top-up and wanted to know about it.", "help me with my transfer", "Why didn't this transfer work?", "My exchange rate isn't correct.", "Please cancel the transfer I just made. I put in the wrong account number and can't seem to stop it on the app.", "Why isn't my balance reflecting a transfer I did?", "I do not know where the transaction is.", "There is a odd withdrawal on my account.", "Why hasn't my card arrived yet?", "Why is the top-up I made still pending.", "What is the amount of time transfers usually take from the UK? I had just completed a transfer and nothing seems to be showing up so I need to be sure things are alright.", "It's not letting me transfer money to my beneficiery.", "I think I was charged double for something I bought - how long should I wait before reporting this?", "My beneficiary didn't receive my transfer", "why would i be declined if i had money iin my account", "I had a duplicate card and bought something and it showed up twice. I canceled my card, how do I get my money back?", "My balance doesn't show my deposit.", "I tried verifying my ID, but it won't let me.", "How can I request cash back? The ATM just gave me a different amount than what I've been charged though...", "Help! In the app there is a direct debit that I don't remember.", "How long does it take for transfers to finish? I sent funds to my pal, and she says that she has not gotten anything.", "I made a terrible mistake when typing in my account number. I accidently sent money to the wrong account. I noticed the app won't allow me to void the transaction. Can someone help me with this immediately?", "I need help with understanding why my card is not working.", "Why hasn't my friend's transaction arrive yet?", "my friend has not got the money I sent last week.", "WTF??? I tried to withdraw some money at a Metro bank on High St. Kensington and without any notice it disappeared in the machine. The bank was already closed so I couldn't do anything. How do I get it back?", "I don't recognize a charge on my statement.", "I think something went wrong with my card delivery as I haven't received it yet.", "The amount of time that transfers usually take from a UK account is what?I just completed a transfer and it is not showing up at all. I'm wondering at this point if everything is actually okay.", "Help me. My transfer was declined. How could this happen?", "My account seems a bit off and getting weird charges.", "Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.", "I don't think I made this charge on my debit statement.", "There is a direct debit transaction on my statement that I think is not mine. How do I remove?", "What do I need to do to get cash back? The ATM gave me the wrong amount that I requested but the app is showing the amount to be correct.", "There is a record of payment I never submitted on the app.", "I lost my card. Can you help me?", "Why am I unable to withdrawal cash?", "Hey there, I just went through my most recent credit card payments and I notice the same charge for a restaurant was processed twice. There was only one meal at this place, so I would like one of the charges to be reversed and my money to be put back in the account.", "I'm waiting for a money transfer to show, still.", "My bank transfer is still not showing up in my account.", "I have tried transferring money numerous times. All I keep getting is an error message. Can you tell me what is going on and how this van be fixed?", "Could it be that I deactivated my card, its not working?", "Why is my transfer still pending?", "Can you please sort out your top up? I need this to go through asap because I really need the money. It's already been pending for an hour.", "Why could I not get cash?", "how come my transfer didn't work", "Status of the card I ordered.", "I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.", "I can't make any transfers, they won't go through, the details are correct as I checked them. Can you look in to this please?", "Why did I not get the amount I specified at the ATM?", "Why was my request for cash declined?", "I was just giving the wrong amount by the ATM. How do I request cash back at this point? The app is showing the amount that I actually requested even though that's not what I got.", "I dont see my reciept", "Why hasn't my transfer from Europe gone through?", "I got double charged for a payment so how do I fix that?", "My card hasn't been working when I try to use it.", "My top up hasn't gone through", "I tried to deposit a cheque into my account and it is not letting me.", "I did not get enough cash", "My card doesn't seem to work.", "I am still waiting for a transfer I did", "I tried paying with my disposable virtual card earlier but it was rejected. What can I do to fix this?", "I would like to verify my source of funds.", "I want to transfer money to a beneficiary, but I couldn't.", "I tried to pull cash from an ATM but it wouldn't let me.", "My top-up is taking a while to process!", "What do I do if I can't prove my identity?" ]

[ "There's a refund missing from my statement", "i was supposed to get a refund but my balance hasn't changed, why not?", "I requested a refund from a merchant days ago but I do not see it in my account.", "Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.", "I am missing my refund.", "There is a refund missing.", "Did my refund go through? It's not on my statement.", "The refund has not appeared in my account", "How long does it take for a refund to appear?", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.", "Why hasn't my return cleared my account?", "I received a refund, however I cannot see it in my account", "When will I be able to see the refund", "I was supposed to get a purchase refunded but I don't see the money in my account", "I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?" ]

[ "I have a payment I didnt make on my account", "Why is there a payment I didn't do in my app?", "I tried to top up with my card but it was declined. I was able to a couple days ago and it worked. Is something wrong? Can you check it for me please?", "Will I get a visa or Mastercard?", "I ordered a card a week ago, and it's still not here. What do I do?", "My payment did not go through because the app reverted it", "Why is my cash withdrawal still showing as pending?", "I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?", "How can I fix my bank transfer to show up on my bank account?", "Why was my payment cancelled?", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "My cash received does not match what has been requested", "The ATM at Metro bank on High St. Kensington didn't return my card. What should I do now that the bank is closed?", "Are there any charges for receiving money?", "Why does my account show as pending a cash withdrawal from the ATM that I have already made?", "I tried to withdraw 50 pounds but it only gave me 30. Where is the rest of my money?", "Can I get money in my home currency at an ATM? I'm on vacation and don't have cash with me. This is cause for a bit of concern. Is it possible to withdraw here without additional cost?", "What happens if my card payment is cancelled?", "What do I owe for a new card?", "Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?", "where has my transferred money gone?", "Why is my card being declined when I try to do a top-up? How can this be immediately resolved?", "Why was my card payment reverted?", "I need to cancel my recent transfer as soon as possible. I made an error there. Please help before it goes through.", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "Why is the payment showing as pending from things I bought this morning?", "Won't let me top my card up!! Who can get it sorted out for me? It's urgent! How do I find out what the problem is with my card and how else to top it up?", "How can I speed up a transfer? Mine is pending.", "What does it mean to have a pending cash withdrawal?", "I recently bought something in foreign currency and I am unsure of the exchange rate. Is this rate applied correctly?", "My cash withdrawal says pending, why?", "To receive money are there charges?", "My card is stuck in an ATM machine, how do I get it back quickly?", "What is the status of my card's delivery?", "When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?", "Can I make a withdraw in my home currency at an ATM? I'm on vacation and am a bit worried because I don't have cash with me. Is it possible to withdraw here without any additional costs or fees?", "I transfered my balance a while back. Why doesn't my account reflect this?", "What caused my top-up to be returned?", "Why is my cash withdrawal still pending?", "My card will expire soon, When do I need to order a new one?", "I withdrew money and got a fee, please explain", "Hello - I'm on the app and trying to purchase crypto. It's not going through. What am I doing wrong?", "If the transfer details have already but reviewed and confirmed that they are correct, what other reason would cause my transfer to be declined?", "How long will it take to deliver to the US?", "There is a pending payment on my account, what does this mean?", "My transfer is stuck pending? How do we fix it to it goes through?", "Will you please help me get my card back?", "How can I revert a transaction from this morning?", "I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?", "My cash withdrawal is showing as pending, why?", "Hello, i just checked my statement and there seems to be a payment from my card that I have never seen before.", "I updated by balance with a cheque yesterday but it isn't showing on my account. Did something go wrong?", "My money has gone missing. I had recently added money in, and saw it was there and went through. Now it's missing. What is happening?", "What is this charge on my account for a cash withdrawl?", "I would like to make a purchase, however my card has been declined. I would like to ask the reason for this. The past two weeks, the card has been working fine.", "The top-up has a definite problem! I regularly use your service and haven't had a problem before, but now the top-up just shows pending. Please tell my why it continues to show pending.", "There is a pending 1£ charge on my statement. I haven't purchased anything for 1£. Why is it on my statement?", "I just checked my account on the App and there is a payment on there that I did not make.", "The transfer I just made needs to be cancelled right now. It was my mistake. Please help me cancel it before it goes through!", "Is it possible that my card payment was reverted?", "Where is the cash from my cheque I recently deposited?", "How long are deliveries to the US?", "I don't think the transaction has gone through, so can I cancel a transfer?", "The transfer keeps failing , I tried to transfer some money to friends this morning but it keeps getting rejected for some reason, Would you please check the issue ?", "I've been waiting since Friday, where is my money?", "Why hasn't my transaction arrived?", "I have a duplicate payment showing up on the app. How do I stop myself being charged for the thing twice?", "My card payment was reverted, why?", "I made a cash withdraw and it shows up as pending why is that?", "when does the rate get determined", "The app reverted the payment I made.", "Why is there a direct debit I didn't make showing in the app?", "I just did a money transaction but its not showing they received it", "What does it mean when a payment is pending?", "I completed a money transaction but the recipient hasn't received it", "Is there an issue with my card payment as it has not gone through.", "When will the $1 transaction be credited to me?", "When will I receive a transfer from europe?", "I received my American Express card, but I am having problems making it work with Apple pay. Can you help me with this problem?", "I just finished sending money, but it's not logging on the recipient side.", "My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.", "I've been waiting for a pending transfer to go through for a while now, and don't see any reason why I've been waiting this long. I know that I have the correct account details, so that isn't the problem.", "Why are my payments showing pending?", "My card payment was reverted. Why?", "When are you going to transfer the money?", "I want to get a new card before my current one expires, how much will it cost me and how long will it take to get here.", "my cash withdrawal is pending, why?", "Where is the card I ordered 2 weeks ago?", "My card has not been delivered yet and its been a week since I ordered it, please help", "Let me know when you charge extra for payments please. I just checked the app earlier when I saw that there was an additional fee on one of the payments that I wasn't warned about before.", "Why does the ATM continually decline my card? I've tried multiple times on different machines with the same results. I thought I had enough funds for this, so please help me understand why this is happening.", "Why is my transaction taking so long to complete?", "Status of the card I ordered.", "Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.", "I tempted to get some money out of the machine earlier and it did not work.Looking now, the transaction actually shows to still be in progress. I would certainly appreciate someone look into this and let me know what's going on. I definitely do not want to be charged for money I never received.", "I deposited some cash but it hasn't shown up in my account yet, what's going on?", "Why am I not seeing the check I deposited this morning in my account?", "Why has my top-up been returned to my account?", "My payment was reverted by the app", "Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.", "I tried to get some money but the machine was not working .The transaction still seems in progress! Can you please check what's going on.I don't want to be charged for money that I did not received.", "Where's the money that got charged to my card? It's not showing up in my account balance", "What is the fee to receive money?", "I made a transfer to my friend earlier and she hasn't received it yet. What's the hold up?", "I need to transfer something to China. It is urgent. How many days will it take to get there?", "I was refunded the money for something I bought already.", "Why does my card continually get declined? I thought I had enough money in there but I've tried several times now and it still isn't working.", "Can I reactivate my card? I reported it lost and found it this morning in my jacket.", "Why hasn't my recipient received their money?", "There is a top up that has been pending for an hour and I don't know why. I was expecting it immediately and need it now!", "Is something wrong with my account, my balance didn't change after I transferred some money", "my check or cash deposit has not shown up", "I received my American Express in Apple Pay, is there a reason why top up is not functioning properly?", "Help, your app is showing a larger WD than I actually did earlier at an ATM.", "I've attempted to do a very standard transfer and have tried 5 times at this point. Can you tell me what the issue is? Is the system down?", "Why is my ATM withdrawal still pending?", "Is there a specific date i can have it delivered?", "How long does a transfer take from china?", "how come my withdrawal rate is wrong for my cash withdrawal", "Is it possible someone has access to my card? I noticed that there are a couple of payments in the app I'm sure I did not make. Can you find out what's going on here?" ]

[ "how does my statement get updated so i know when a refund will reflect on my balance", "My refund has not yet been credited on my statement", "I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?", "Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?", "The refund has not appeared in my account", "I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?", "A refund is taking too long.", "I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting this money back?", "I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.", "I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help.", "Where is my refund? it appears to be missing.", "Please help me. I am still waiting on a refund.", "i need a refund from you because the merchant is refusing, can you do that?", "Still waiting on my refund...", "When will I be able to see my refund?", "Where is my refund? I have been checking my account all day." ]

[ "Please explain to me the circumstances in which my card payment would be reverted?", "A withdrawal is showing that I don't recognize", "my card payment has been declined, do you know why?", "Why is it taking so long for my cash withdrawal to no longer show as pending?", "I am yet to receive the money in my account how long will this take?", "Status of the card I ordered.", "I see a direct debit transaction in my history that I did not set up.", "I just saw some charges on my card from the past days that I dont recognize, I need to freeze the card asap! Will I be able to get my money back?", "What does it mean if my cash withdrawal is pending?", "I have tried to submit a transfer a couple of times now, and for some reason, it continues to be unsuccessful. Do you know why this may be?", "I am seeing an extra fee on my statement what is that for?", "I just noticed my transfer was declined and I don't know why. Can you help me?", "My card didn't go through. It doesn't make sense. You told me that everything was ok.", "I could not transfer funds to a beneficiary; is there a problem with your software?", "Why didn't my transfer to a beneficiary happen?", "I made a cash withdrawal at an ATM but it still says pending in my account.", "I was unable to transfer money from my account.", "The payment for the card did not go through", "I have a payment listed as cancelled.", "My card payment was reverted, why?", "I refilled my account balance but got an error message.", "How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked", "I was attempting to purchase a golf club off eBay yesterday, but my credit card was declined. I tried multiple times, and again this morning. Can you check into my card please?", "My wallet doesn't show my recent top up.", "Why is my card payment showing as pending?", "Why has my card payment not yet been applied to my account?", "Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past week. Can I get that second transaction removed from my account?", "What do I need to do to correct this failed transfer?", "Hello, there was an error while attempting top-up with my card this morning. I was able to use the card two days ago with no issues. Could you please assist?", "My card is showing multiple charges for the same items on my recent statement. I was wondering what actions of needed to take to fix this issue", "I am getting an error stating my transfer is not possible while transferring money. Let me know the issue as its the first time i am getting error, earlier it used to work.", "I can't get any money from my account.", "My card payment didn't work", "My transfer didn't work how come?", "What is this cash withdrawal on my statement?", "how come my transfer didn't work", "I don't know what's going on but all of my transfers keep getting declined. I have checked over the recipient details twice. These details are all correct.", "There is a direct debit that I didn't set up, what should I do?", "Can you please check my UK Account to make sure everything went alright? I made the transfer a couple of hours ago.", "I have a charge I did not make.", "My card is being declined online. Could you tell me what might be broken or wrong with the account?", "I made a mistake this morning when I did a transfer. How do I reverse it?", "Tried using my ATM card earlier at one of your locations for the first time. It didn't work. What is going on?", "I didn't get cash from an ATM, but the app says I did", "Why isn't my top up working using my saved American Express in ApplePay?", "My husband and I went out for our weekly \"dinner and a movie,\" and it was my turn to pick up the check. Now I see that my card was charged twice. Who should I contact about negating the second charge and getting my card credited?", "Hello, I have a question concerning an unfamiliar fee that I notice on my account. I see that you guys charge for ATM withdrawal. Never notice this fee until now. Can you please explain?", "Why didn't my transfer work?", "I can't seem to make a standard bank transfer. I have tried at least five times already but none of them are going through. Please tell me what is wrong?", "The ATM machines keep declining my card and I don't know why. I thought I had money in my account. Why is this happening?", "There is a payment that is not mine in the app. Please advise/", "Do you know why my card payment is declined?", "Please help me make a transfer. I keep receiving an error and I'm trying to make the initial mortgage payment for a flat I'm buying. What is the deal here?", "Tell my why my top-up is pending.", "I'm interested in learning more about product refunds.", "I've tried numerous times to submit a transfer of funds. Why isn't it going through?", "Hi, during online shopping payment is getting declined yesterday and today as well. Please check the issue.", "I topped up recently and saw the money go through, but now it's just gone? What's going on", "Can you tell me why my card payment was cancelled?", "When I received my money, it was not in the correct amount. The exchange rate was not what it should have been.", "I would like to return my purchases", "Could you explain why my card payment did not work?", "I need to know what is going on. I'm attempting to purchase a flat and need the money to pay on my initial mortgage payment. I'm only getting an error. Can you find out what's going on and help in making the transfer?", "I had a payment reverted and would like to figure out why.", "I have a direct debit I didn't make", "I didn't get cash from an ATM, but according to the app a transaction was made when i didn't make it.", "My withdrawal is pending, why?", "I just took some cash out of a cash machine in Heathrow airport because I wanted to buy some new sunglasses for my holiday but you've added a fee to the withdrawal, what is this?", "My accounts been charged a payment for something I didn't make.", "I'm not quite understanding why my cash withdrawal is showing as pending.", "I have paid by my card but payment is still its coming as pending. I think there is some issue please check and let me know when the status will complete.", "I tried to take money from my card, but it didn't work. Later I saw that the transaction is still in progress. What's goign on?", "Please check to see if the band transfer I made a while ago from my UK account has safely arrived.", "Why was my transaction declined?", "Please help me with my card payments which keeps getting reverted whenever i do online shopping. I am having this problem since last two weeks.", "Hello, I see that I have been charged an extra $1 on my app. Could you please provide me with a reason for this charge?", "Someone is using my card to purchase flights to New York it's not me because I'm not going to New York, please can you cancel the card and refund the money?", "A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.", "I can't see my Google Pay top up. Is it not working correctly?", "Is my pending cash withdrawal processed?", "What is going on? I have checked over and over and the details of my account are right. Why is my transfer still pending? It's 2018 not 1818. Transfering money to another country can't be that hard.", "I have tried a couple of times to make a purchase and my card keeps getting declined. Why do you keep denying my transfers? I have already tried a couple of times and it's not working.", "Where are my funds? I topped off my car but it didn't seem to complete.", "Why was my withdrawal declined", "How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.", "I made a mistake when I did a transfer so now what can I do to fix that?", "I think that there is a payment on my card that I did not authorize. I don't recognize the name attached to the transaction.", "Why would the app revert my payment?", "Why are you not accepting my transfer!! I've tried a couple times already now and it just keeps showing an error message", "There is a direct debit fee in the App that I didn't do.", "how do you determine your exchange rates because one of yours was off when i got cash", "There's a recent charge on my card that I know I didn't make because I've never seen the name before. Can we investigate this?", "can you check why I wasn't able to top up?", "What is happening? I have tried to transfer money 5x already. Is the system down? This shouldnt be happening as this is a basic transfer.", "i bought the wrong size and would like a refund", "The app says that I got cash in an ATM and I didn't", "I tried to top up with my card but it's not working. I had just done this a couple days previously and it worked. Can you tell me what's going on here please?", "Is there a reason my transfer failed?", "Why is the purchase I made this morning still pending?", "Why is my money gone right when I attempted to top up", "I think someone might have a copy of my card because a 500 dollar withdrawal was made, and it wasn't me. Can you please help?", "I tried to transfer money but it said it wasn't possible? I've done this before and it worked why isn't it working now?", "How do I see what fees I am supposed to be charged on my account? I've noticed fees on some transactions, but not on others. This is very confusing and I cannot find a pattern to what I am being charged?", "Why is my payment in pending status?", "I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.", "Why is my withdrawal from the ATM still showing as pending?", "My latest transfer seems to be missing.", "I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?", "Why was my transfer stopped ?", "Why is my cash withdrawal still showing as pending?", "The app says I got cash from an ATM but I didn't", "I was wondering why my payment hasn't gone through yet, its been a while.", "Why can't the person I sent the money transfer to see it?", "For what reason is my transfer still pending now?", "I made a check deposit but the cash hasn't arrived in my account yet.", "I tried taking out 30 pounds from the ATM just now and it only gave me 10. Why would it do that? I need the 30 pounds now!", "Why is this payment pending?", "Is my card payment reverted?", "Do EU transfers happen quickly? I purchased something a few days ago and the seller hasn't received my money yet.", "I don't know why my card payment did not work" ]