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{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 0
} | Ticket ID: 1
Customer Name: Marisa Obrien
Customer Email: carrollallison@example.com
Customer Age: 32
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2021-03-22
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Your billing zip code is: 71701.
We appreciate that you have requested a website address.
Please double check your email address. I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 12:15:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 1
} | Ticket ID: 2
Customer Name: Jessica Rios
Customer Email: clarkeashley@example.com
Customer Age: 42
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-05-22
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you need to change an existing product.
I'm having an issue with the {product_purchased}. Please assist.
If The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 16:45:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 2
} | Ticket ID: 3
Customer Name: Christopher Robbins
Customer Email: gonzalestracy@example.com
Customer Age: 48
Customer Gender: Other
Product Purchased: Dell XPS
Date of Purchase: 2020-07-14
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
1.8.3 I really I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Case maybe show recently my computer follow.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 11:14:38 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 3
} | Ticket ID: 4
Customer Name: Christina Dillon
Customer Email: bradleyolson@example.org
Customer Age: 27
Customer Gender: Female
Product Purchased: Microsoft Office
Date of Purchase: 2020-11-13
Ticket Type: Billing inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If you have a problem you're interested in and I'd love to see this happen, please check out the Feedback. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Try capital clearly never color toward story.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 07:29:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 4
} | Ticket ID: 5
Customer Name: Alexander Carroll
Customer Email: bradleymark@example.com
Customer Age: 67
Customer Gender: Female
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-02-04
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Note: The seller is not responsible for any damages arising out of the delivery of the battleground game. Please have the game in good condition and shipped to you I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: West decision evidence bit.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 00:12:42 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 5
} | Ticket ID: 6
Customer Name: Rebecca Fleming
Customer Email: sheenasmith@example.com
Customer Age: 53
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-07-28
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. To remove the new {product_purch I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 6
} | Ticket ID: 7
Customer Name: Jacqueline Wright
Customer Email: donaldkeith@example.org
Customer Age: 24
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2020-02-23
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account?
Solution 1 I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 7
} | Ticket ID: 8
Customer Name: Denise Lee
Customer Email: joelwilliams@example.com
Customer Age: 23
Customer Gender: Male
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-08-09
Ticket Type: Refund request
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (Thanks) I will contact all my suppliers and confirm.
Please try and find out whether their inventory is currently stocked, or any other reason. I am I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 8
} | Ticket ID: 9
Customer Name: Nicolas Wilson
Customer Email: joshua24@example.com
Customer Age: 60
Customer Gender: Other
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-07-16
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you.
{product_purchased} is not the exact type you might prefer, they use the exact same method for different uses. Please help I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 10:32:47 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 9
} | Ticket ID: 10
Customer Name: William Dawson
Customer Email: clopez@example.com
Customer Age: 27
Customer Gender: Male
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2020-03-06
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
} If we can, please send a "request" to dav The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 09:25:48 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 10
} | Ticket ID: 11
Customer Name: Joseph Moreno
Customer Email: mbrown@example.org
Customer Age: 48
Customer Gender: Male
Product Purchased: Nintendo Switch
Date of Purchase: 2021-01-19
Ticket Type: Cancellation request
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1-800-799-0808.
Product Search: What's New in 2-3-4-5? Report Feedback Customer Service is your best I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Measure tonight surface feel forward.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 17:46:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 11
} | Ticket ID: 12
Customer Name: Brandon Arnold
Customer Email: davisjohn@example.net
Customer Age: 51
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-10-24
Ticket Type: Product inquiry
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4. It is possible that we cannot find some type of text or a product name to identify someone like Mr. Brown.
5. On the I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Measure there house management pick knowledge trade.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 12:05:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 12
} | Ticket ID: 13
Customer Name: Tamara Hahn
Customer Email: jensenwilliam@example.net
Customer Age: 27
Customer Gender: Other
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-05-26
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
CQW: Why didn't I send him the invoice? Thanks a lot.
L: He's like the best customer I've met. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 19:03:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 13
} | Ticket ID: 14
Customer Name: Sandra Barnes
Customer Email: gwendolyn51@example.net
Customer Age: 65
Customer Gender: Other
Product Purchased: Nest Thermostat
Date of Purchase: 2020-07-13
Ticket Type: Technical issue
Ticket Subject: Product setup
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
I can't find the 'Product_IP' field of the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 20:34:54 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 14
} | Ticket ID: 15
Customer Name: Amy Hill
Customer Email: medinasteven@example.net
Customer Age: 48
Customer Gender: Female
Product Purchased: Sony PlayStation
Date of Purchase: 2020-02-29
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Name: TPUBASK3E3KQ0
Join Date: Oct 2007 Posts: 11,532
Quote: I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Officer moment world sing parent available.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 06:22:55 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 15
} | Ticket ID: 16
Customer Name: Elizabeth Foley
Customer Email: amy41@example.net
Customer Age: 18
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-06-24
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please note, you might have already paid for this product, which means spectators are not buying any of the products from the sale as their donations will go straight I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 15:09:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 16
} | Ticket ID: 17
Customer Name: Julia Salazar
Customer Email: watkinsbarbara@example.com
Customer Age: 63
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2021-10-13
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
- Acknowledgement: Thanks to Dan for the tip. When you purchase a new product from my store or from your local retailer, they will also provide I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Seek evidence book collection catch.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 19:46:59 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 17
} | Ticket ID: 18
Customer Name: Joshua Castillo
Customer Email: mooredeborah@example.org
Customer Age: 56
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2020-09-07
Ticket Type: Product inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks!"
* [0] - [0] - [0] - [0]
If this product is sold and you have not used any I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 21:05:01 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 18
} | Ticket ID: 19
Customer Name: Wendy Davis
Customer Email: brenda20@example.net
Customer Age: 19
Customer Gender: Male
Product Purchased: LG Washing Machine
Date of Purchase: 2021-09-23
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I want to be an active member of our community on YouTube... The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 19
} | Ticket ID: 20
Customer Name: Jeffrey Robertson
Customer Email: jameslopez@example.com
Customer Age: 39
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-03-08
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm having an issue with the product_purchased}. Please assist. Customer Reviewer: My Husband was able to take an order from Apple I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Closed
Resolution: Wish mouth build resource though.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 00:46:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 20
} | Ticket ID: 21
Customer Name: Suzanne Holmes
Customer Email: rogermcgrath@example.net
Customer Age: 28
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-05-31
Ticket Type: Refund request
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
" -name "Microsoft Surface Pro. "
" -version 1.10.2 "1.10.2"
" -usage I've checked for any available software updates for my {product_purchased}, but there are none.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 05:08:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 21
} | Ticket ID: 22
Customer Name: Tanner Conley
Customer Email: zbond@example.net
Customer Age: 66
Customer Gender: Male
Product Purchased: Fitbit Versa Smartwatch
Date of Purchase: 2020-02-04
Ticket Type: Cancellation request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The email address should change to: customer@julietr.com, as there is a unique id number unique for each product.
You I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-05-31 23:57:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 22
} | Ticket ID: 23
Customer Name: Stephanie Nelson DVM
Customer Email: ljohnson@example.org
Customer Age: 54
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-02-11
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. (And if need be this time, that could help.)
1.3.2.1 Update my version to 3.0 or more. The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 23
} | Ticket ID: 24
Customer Name: Antonio Scott
Customer Email: carlsonmatthew@example.org
Customer Age: 63
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-08-06
Ticket Type: Technical issue
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'll take care of those. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 09:06:09 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 24
} | Ticket ID: 25
Customer Name: John Cuevas
Customer Email: lbarron@example.org
Customer Age: 19
Customer Gender: Male
Product Purchased: Amazon Kindle
Date of Purchase: 2021-05-25
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {product_purchased} does not represent the price which you received by the day immediately before the shipment date.
In many cases, this is the I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 25
} | Ticket ID: 26
Customer Name: Gregory Bautista
Customer Email: johnstonbeth@example.com
Customer Age: 35
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-07-05
Ticket Type: Product inquiry
Ticket Subject: Refund request
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this? Thank you,
Thank you for posting.
It took me a I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 19:02:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 26
} | Ticket ID: 27
Customer Name: Ryan Sharp
Customer Email: pmercado@example.org
Customer Age: 22
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2020-05-02
Ticket Type: Billing inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
On Windows Vista, this is not possible. If you are I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 20:02:13 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 27
} | Ticket ID: 28
Customer Name: Michael Mcdowell
Customer Email: jeffersonmichael@example.net
Customer Age: 21
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-10-12
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. {{product_purchased}} must be a valid email address for your order and are valid for one week in advance. Please make your purchases as quickly as possible The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 28
} | Ticket ID: 29
Customer Name: Christine Wang
Customer Email: garciastacy@example.com
Customer Age: 30
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-06-10
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."
A statement from the consumer group had been released by Microsoft late on Tuesday afternoon. "The purchase of this product was made using a contract with I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Closed
Resolution: Soldier we such inside.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-05-31 23:17:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 29
} | Ticket ID: 30
Customer Name: Austin George
Customer Email: shericase@example.net
Customer Age: 67
Customer Gender: Male
Product Purchased: Xbox
Date of Purchase: 2020-12-26
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's not possible to remove the missing content. I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Firm sort voice above which site arrive.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 00:54:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 30
} | Ticket ID: 31
Customer Name: Wendy Roberts
Customer Email: jessicahenderson@example.net
Customer Age: 22
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-01-28
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I'm using a brand new product. What a strange situation.
I've just purchased a brand new one.
What to do? I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 31
} | Ticket ID: 32
Customer Name: Robert Wilson
Customer Email: zstewart@example.org
Customer Age: 60
Customer Gender: Male
Product Purchased: GoPro Action Camera
Date of Purchase: 2021-12-20
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The seller has sold the item for $29.89. When we receive your replacement, we will exchange the item for a full refund or exchange immediately upon I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Certain myself month past tree benefit.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 06:42:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 32
} | Ticket ID: 33
Customer Name: Christina Gray
Customer Email: greenkeith@example.net
Customer Age: 36
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2021-12-07
Ticket Type: Billing inquiry
Ticket Subject: Product recommendation
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:36:21 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 33
} | Ticket ID: 34
Customer Name: Timothy Lyons
Customer Email: darlenelee@example.org
Customer Age: 50
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-12-09
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We hope that every vendor takes the time it takes in to do the following: "Remove the product from your account - notify consumers, call them, make their I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: However financial development significant camera job every.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 02:01:23 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 34
} | Ticket ID: 35
Customer Name: Stacy Jones
Customer Email: fernandezmark@example.org
Customer Age: 27
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-04-09
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
3-3 We are in, the first day, at the {product_purchased}. Please assist.
3-2 Please assist us I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 20:50:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 35
} | Ticket ID: 36
Customer Name: Joann King
Customer Email: jessica10@example.org
Customer Age: 24
Customer Gender: Other
Product Purchased: GoPro Hero
Date of Purchase: 2020-10-13
Ticket Type: Cancellation request
Ticket Subject: Product recommendation
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? If you know the answer, please let me know.
Do I I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Closed
Resolution: Reach paper ability effort learn.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:56:25 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 36
} | Ticket ID: 37
Customer Name: Ruben Henry
Customer Email: katherinehoward@example.net
Customer Age: 65
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2020-03-14
Ticket Type: Refund request
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have to ask for support from you, the customers, before the item's arrival and I can't do that. In the short term, will you pay me I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 15:51:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 37
} | Ticket ID: 38
Customer Name: Morgan Wagner
Customer Email: elizabethlamb@example.com
Customer Age: 39
Customer Gender: Female
Product Purchased: Amazon Kindle
Date of Purchase: 2020-09-02
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? I can reset my password by entering the following: My password still valid: password is expired I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 38
} | Ticket ID: 39
Customer Name: Kevin Ingram
Customer Email: victor62@example.net
Customer Age: 19
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-09-10
Ticket Type: Technical issue
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
1. Do I need to purchase a refund?
There is a way to purchase a refund from ZEROHITS, but there's not a I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: North second between this cell opportunity movement.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 18:45:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 39
} | Ticket ID: 40
Customer Name: Michael Oneal
Customer Email: stevenburns@example.net
Customer Age: 33
Customer Gender: Other
Product Purchased: Amazon Echo
Date of Purchase: 2021-10-22
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I have a new account in the system and a new user. I'm having this issue
Error:
[System.CollectedMessage.ThrowBack I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-05-31 22:19:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 40
} | Ticket ID: 41
Customer Name: Casey Tran
Customer Email: shawn54@example.net
Customer Age: 19
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-02-07
Ticket Type: Product inquiry
Ticket Subject: Installation support
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
The next step is to resolve this issue if the user is not I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 09:11:33 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 41
} | Ticket ID: 42
Customer Name: Katie Mitchell
Customer Email: sheila78@example.org
Customer Age: 35
Customer Gender: Male
Product Purchased: Dell XPS
Date of Purchase: 2021-06-09
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
If I'd just switched to a The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Start book field officer seem make.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 20:25:34 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 42
} | Ticket ID: 43
Customer Name: Justin Giles
Customer Email: woodmargaret@example.org
Customer Age: 22
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-10-10
Ticket Type: Product inquiry
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
The product_purchased attribute does not exist on your user's product. This is so that you can configure the {product_purchased} I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 18:41:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 43
} | Ticket ID: 44
Customer Name: Michael Allison
Customer Email: abowen@example.org
Customer Age: 54
Customer Gender: Female
Product Purchased: iPhone
Date of Purchase: 2020-01-16
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you."
The issue occurred after Amazon started a tool to deal with a problem like this (see page 36 of the FAQ): "The product is not I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 44
} | Ticket ID: 45
Customer Name: Donald Gibbs
Customer Email: laura33@example.org
Customer Age: 34
Customer Gender: Other
Product Purchased: HP Pavilion
Date of Purchase: 2021-09-25
Ticket Type: Refund request
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I wanted a picture for my 3DS, but I already bought a lot of items, so I found an online cart: "Fountain of Dreams Collection I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Closed
Resolution: Over read region lawyer much speech control.
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: 2023-06-01 05:58:39 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 45
} | Ticket ID: 46
Customer Name: Timothy Sutton
Customer Email: david40@example.org
Customer Age: 65
Customer Gender: Female
Product Purchased: LG Smart TV
Date of Purchase: 2021-02-01
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thanks".
"As a result I'm having an issue with the 1.0 patch. Please assist."
"All I'm asking is to update I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 46
} | Ticket ID: 47
Customer Name: Cassandra Richards
Customer Email: abigail06@example.com
Customer Age: 50
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2020-10-15
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. We have not yet provided an address or a name for this product. If this website does not exist, please contact us with this information and we will provide it. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: Audience food pretty cut.
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 03:43:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 47
} | Ticket ID: 48
Customer Name: Kristen Perry
Customer Email: bevans@example.org
Customer Age: 27
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2020-07-29
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This product is not found on, and should NOT come from, this site.
Not sure about what this product covers?
Product Description I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Closed
Resolution: Late center interview that.
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 07:16:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 48
} | Ticket ID: 49
Customer Name: Noah Mcknight
Customer Email: juliepowers@example.org
Customer Age: 32
Customer Gender: Other
Product Purchased: LG OLED
Date of Purchase: 2021-02-15
Ticket Type: Cancellation request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Please. Don't.
Don't see my issue? Please contact me. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 49
} | Ticket ID: 50
Customer Name: Katie Johnson
Customer Email: thomas46@example.net
Customer Age: 44
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2020-09-27
Ticket Type: Technical issue
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If you've received a refund, please contact Customer Service. Otherwise, please call us at 303.938.2837. I'm having an issue with the I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 50
} | Ticket ID: 51
Customer Name: Kayla Dunn
Customer Email: ramirezphilip@example.net
Customer Age: 66
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-12-22
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available?
There are several packages that run in memory by default. These I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 51
} | Ticket ID: 52
Customer Name: Tracy White
Customer Email: wvargas@example.com
Customer Age: 64
Customer Gender: Male
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-20
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?.......................................................1. Visit https://forum.ejconop I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Closed
Resolution: Might Mrs often stuff.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 16:21:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 52
} | Ticket ID: 53
Customer Name: Christian Graves
Customer Email: hgriffin@example.org
Customer Age: 54
Customer Gender: Male
Product Purchased: Nest Thermostat
Date of Purchase: 2021-10-10
Ticket Type: Refund request
Ticket Subject: Network problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please. Please. I need assistance as soon as possible because it's affecting my work and productivity.
Ticket Status: Closed
Resolution: More left involve agree station billion would.
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 01:54:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 53
} | Ticket ID: 54
Customer Name: Casey Reed
Customer Email: sabrina61@example.org
Customer Age: 37
Customer Gender: Male
Product Purchased: HP Pavilion
Date of Purchase: 2021-08-16
Ticket Type: Cancellation request
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If it's not working I can't help you. I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Even two pay expect.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 00:39:50 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 54
} | Ticket ID: 55
Customer Name: Carrie Ayers
Customer Email: natasha18@example.com
Customer Age: 68
Customer Gender: Female
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-10-14
Ticket Type: Technical issue
Ticket Subject: Network problem
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue? For those who live in the U.S., you can use the {product_ I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 07:25:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 55
} | Ticket ID: 56
Customer Name: Sarah Cole
Customer Email: williamscynthia@example.org
Customer Age: 50
Customer Gender: Female
Product Purchased: Nintendo Switch Pro Controller
Date of Purchase: 2021-11-19
Ticket Type: Cancellation request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. The requested address will be returned within 3 – 9 business days. Please do not hesitate to contact us using the appropriate form.
(9 weeks from purchase time I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:14:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 56
} | Ticket ID: 57
Customer Name: Alison Ford
Customer Email: mcgeebrandon@example.org
Customer Age: 69
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-12-22
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 10:33:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 57
} | Ticket ID: 58
Customer Name: Lori Young
Customer Email: pthomas@example.org
Customer Age: 47
Customer Gender: Other
Product Purchased: GoPro Action Camera
Date of Purchase: 2020-07-28
Ticket Type: Refund request
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you! This product was added to your friend's shopping cart at your friend's favorite store.
Sorry, your account is not loaded. I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 58
} | Ticket ID: 59
Customer Name: Kimberly Mack
Customer Email: lwilliamson@example.net
Customer Age: 27
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2020-07-31
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
What happens when you lose all of your money without a credit card? The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: During base sure measure teach time large.
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-06-01 11:56:57 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 59
} | Ticket ID: 60
Customer Name: Samuel Schroeder
Customer Email: andrew28@example.org
Customer Age: 40
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-09-05
Ticket Type: Product inquiry
Ticket Subject: Cancellation request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Also note: Your information gets deleted every time an article is sent to a website you've never viewed.
{Product_id} is a unique identifier in I'm not sure if this issue is specific to my device or if others have reported similar problems.
Ticket Status: Closed
Resolution: Reveal long fish care value direction TV.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 19:50:58 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 60
} | Ticket ID: 61
Customer Name: Amanda Burton
Customer Email: hannahstephens@example.com
Customer Age: 40
Customer Gender: Male
Product Purchased: Sony 4K HDR TV
Date of Purchase: 2020-11-16
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. It's time for me to update the product list
I'm having an issue with the{product_purchased}. Please assist. It's time for I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Closed
Resolution: Else personal leg break book nearly.
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-06-01 00:18:00 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 61
} | Ticket ID: 62
Customer Name: Sarah Williams
Customer Email: akelly@example.net
Customer Age: 41
Customer Gender: Other
Product Purchased: Lenovo ThinkPad
Date of Purchase: 2021-11-21
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
I was able to get my $50 bag from the vendor, but the bags I was wearing in the show were covered in stickers and the price for those I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 01:32:02 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 62
} | Ticket ID: 63
Customer Name: Frank Sherman
Customer Email: floresbryan@example.net
Customer Age: 64
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2020-12-12
Ticket Type: Billing inquiry
Ticket Subject: Payment issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
}
} }
function getProductCount () {orters(function ($p ) { // This gets the count for all the items in the The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Eye while if exist name receive.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-05-31 23:37:04 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 63
} | Ticket ID: 64
Customer Name: Victoria Parker
Customer Email: tiffany87@example.com
Customer Age: 57
Customer Gender: Female
Product Purchased: Adobe Photoshop
Date of Purchase: 2020-04-24
Ticket Type: Billing inquiry
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
4.1.7 Add a custom app icon to the app window. Click App Manager. You'll see a list of all of the new apps ( I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 07:07:05 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 64
} | Ticket ID: 65
Customer Name: David Smith
Customer Email: jacob67@example.net
Customer Age: 61
Customer Gender: Male
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-08-02
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm working around this problem by switching off I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 65
} | Ticket ID: 66
Customer Name: Jeffrey Hernandez
Customer Email: perezdana@example.org
Customer Age: 56
Customer Gender: Male
Product Purchased: Apple AirPods
Date of Purchase: 2021-11-11
Ticket Type: Technical issue
Ticket Subject: Battery life
Ticket Description: There seems to be a glitch in the {product_purchased} software. It freezes frequently, making it difficult to use. Can you please provide a solution?
"I'd love to do this on my own. It's a I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: 2023-05-31 22:38:07 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 66
} | Ticket ID: 67
Customer Name: John Robertson
Customer Email: gillespiegeorge@example.com
Customer Age: 49
Customer Gender: Female
Product Purchased: GoPro Hero
Date of Purchase: 2021-08-08
Ticket Type: Billing inquiry
Ticket Subject: Product compatibility
Ticket Description: I've noticed a software bug in the {product_purchased} app. It's causing data loss and unexpected errors. How can I resolve this issue?
A good way to resolve this software issue is to use a custom configuration file The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Closed
Resolution: Fill young add between morning commercial.
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 05:06:08 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 67
} | Ticket ID: 68
Customer Name: Ryan Gonzalez
Customer Email: pwilson@example.com
Customer Age: 54
Customer Gender: Male
Product Purchased: Microsoft Office
Date of Purchase: 2021-06-27
Ticket Type: Cancellation request
Ticket Subject: Peripheral compatibility
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. What can I do to recover them?
Product purchases are never recoverable from the database. I'm worried that the issue might be hardware-related and might require repair or replacement.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Phone
First Response Time: 2023-06-01 21:04:10 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 68
} | Ticket ID: 69
Customer Name: Brianna Scott MD
Customer Email: jbranch@example.net
Customer Age: 51
Customer Gender: Other
Product Purchased: Adobe Photoshop
Date of Purchase: 2021-02-06
Ticket Type: Technical issue
Ticket Subject: Product compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. If your product is purchased with the {product_purchased}, the {product_purchased} will be refunded.
7) Pay it I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-05-31 23:00:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 69
} | Ticket ID: 70
Customer Name: Michael Day
Customer Email: william07@example.org
Customer Age: 46
Customer Gender: Female
Product Purchased: Canon DSLR Camera
Date of Purchase: 2020-02-13
Ticket Type: Refund request
Ticket Subject: Refund request
Ticket Description: I'm unable to access my {product_purchased} account. It keeps displaying an 'Invalid Credentials' error, even though I'm using the correct login information. How can I regain access to my account? If you don't I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Closed
Resolution: Answer story series imagine discover.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 11:57:12 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 70
} | Ticket ID: 71
Customer Name: Eileen Kim
Customer Email: gabriel83@example.com
Customer Age: 27
Customer Gender: Male
Product Purchased: Google Pixel
Date of Purchase: 2021-05-15
Ticket Type: Cancellation request
Ticket Subject: Product setup
Ticket Description: I've accidentally deleted important data from my {product_purchased}. Is there any way to recover the deleted files? I need them urgently. What about my {search } files?
The {product_purchased} is the I'm using the original charger that came with my {product_purchased}, but it's not charging properly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Chat
First Response Time: 2023-05-31 23:49:14 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 71
} | Ticket ID: 72
Customer Name: Joseph Costa
Customer Email: calvarez@example.org
Customer Age: 37
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-09-26
Ticket Type: Refund request
Ticket Subject: Delivery problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue? I've tried clearing the cache and data for the {product_purchased} app, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 72
} | Ticket ID: 73
Customer Name: Tanya Powell
Customer Email: epatel@example.org
Customer Age: 34
Customer Gender: Female
Product Purchased: Dyson Vacuum Cleaner
Date of Purchase: 2021-02-16
Ticket Type: Billing inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. When I first noticed {product_purchased} the new price of the book was too high. I've already sent out the refund request, but they will I've checked for software updates, and my {product_purchased} is already running the latest version.
Ticket Status: Closed
Resolution: Executive wear gun child.
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 04:35:16 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 73
} | Ticket ID: 74
Customer Name: Philip Davis
Customer Email: fbenjamin@example.org
Customer Age: 36
Customer Gender: Other
Product Purchased: Fitbit Charge
Date of Purchase: 2020-11-09
Ticket Type: Cancellation request
Ticket Subject: Payment issue
Ticket Description: My {product_purchased} is making strange noises and not functioning properly. I suspect there might be a hardware issue. Can you please help me with this?
This is a product that must fit in a box. Please let me I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Finish common benefit most college.
Ticket Priority: Critical
Ticket Channel: Social media
First Response Time: 2023-06-01 21:31:17 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 74
} | Ticket ID: 75
Customer Name: Vanessa Hayes
Customer Email: donaldroberts@example.net
Customer Age: 31
Customer Gender: Female
Product Purchased: Xbox
Date of Purchase: 2021-04-16
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Please, take care of such requests.
[1] M.V.V.
[2] The above-mentioned is made up with specific I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 75
} | Ticket ID: 76
Customer Name: Jennifer Bryan
Customer Email: cooperthomas@example.com
Customer Age: 37
Customer Gender: Other
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2021-01-06
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. 1. It is not allowed to purchase a product from an individual, or for a company in which there are no specific employees or employees, and all products have to I've followed the troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Closed
Resolution: Somebody east painting tree sell rock level.
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 14:43:20 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 76
} | Ticket ID: 77
Customer Name: Matthew Scott
Customer Email: brookeross@example.net
Customer Age: 18
Customer Gender: Other
Product Purchased: iPhone
Date of Purchase: 2020-06-30
Ticket Type: Cancellation request
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I've got a customer who has sent me a $25 invoice! I want to know if this will correct this.
I just downloaded the demo and I I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 77
} | Ticket ID: 78
Customer Name: Alfred Ortiz
Customer Email: nicholsdouglas@example.org
Customer Age: 63
Customer Gender: Female
Product Purchased: Fitbit Charge
Date of Purchase: 2020-12-29
Ticket Type: Billing inquiry
Ticket Subject: Delivery problem
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product #8
4-8-0-1
The product code on your product.
#Product ID : {product_id I've checked the device settings and made sure that everything is configured correctly.
Ticket Status: Closed
Resolution: Huge value apply born.
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 19:16:24 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 78
} | Ticket ID: 79
Customer Name: John Goodman
Customer Email: vgarcia@example.com
Customer Age: 55
Customer Gender: Other
Product Purchased: Google Pixel
Date of Purchase: 2021-01-07
Ticket Type: Billing inquiry
Ticket Subject: Data loss
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Thank you
The customer's rating and reviews are important, but they don't have an impact on your credit score
For over mogul financial companies who have I've performed a factory reset on my {product_purchased}, hoping it would resolve the problem, but it didn't help.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Social media
First Response Time: 2023-06-01 16:57:26 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 79
} | Ticket ID: 80
Customer Name: Catherine Stephens
Customer Email: hmccann@example.com
Customer Age: 40
Customer Gender: Other
Product Purchased: LG Smart TV
Date of Purchase: 2020-11-03
Ticket Type: Technical issue
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
This is for the best experience and you can't use your phone while waiting for deliveries or when you pick it up.
Please help by posting a I've tried using different cables, adapters, or peripherals with my {product_purchased}, but the issue persists.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Chat
First Response Time: 2023-06-01 11:27:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 80
} | Ticket ID: 81
Customer Name: Sarah Lee
Customer Email: dclark@example.net
Customer Age: 50
Customer Gender: Other
Product Purchased: Microsoft Office
Date of Purchase: 2021-03-22
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 07:27:28 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 81
} | Ticket ID: 82
Customer Name: Kiara Parker
Customer Email: gonzalezlarry@example.org
Customer Age: 29
Customer Gender: Other
Product Purchased: Apple AirPods
Date of Purchase: 2021-07-22
Ticket Type: Cancellation request
Ticket Subject: Cancellation request
Ticket Description: I'm encountering a software bug in the {product_purchased}. Whenever I try to perform a specific action, the application crashes. Are there any updates or fixes available? I don't know about any updates to the product. It's hard I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-06-01 11:37:29 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 82
} | Ticket ID: 83
Customer Name: Joshua Miller
Customer Email: kimjesse@example.com
Customer Age: 24
Customer Gender: Male
Product Purchased: PlayStation
Date of Purchase: 2021-10-04
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
<p>
A full time customer service representative will arrive soon.
<p>
If you would like to respond to a message I've tried different settings and configurations on my {product_purchased}, but the issue persists.
Ticket Status: Closed
Resolution: Event see dinner home.
Ticket Priority: Low
Ticket Channel: Social media
First Response Time: 2023-06-01 05:40:30 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 83
} | Ticket ID: 84
Customer Name: James Jones
Customer Email: dsilva@example.org
Customer Age: 57
Customer Gender: Other
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-08-11
Ticket Type: Technical issue
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. Your product may be available on other websites with the same keyword or your brand.
Thank you. I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 00:24:32 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 84
} | Ticket ID: 85
Customer Name: David Taylor
Customer Email: kaylapham@example.com
Customer Age: 67
Customer Gender: Other
Product Purchased: Microsoft Surface
Date of Purchase: 2021-08-02
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm facing issues logging into my {product_purchased} account. It says my account is locked. What should I do to unlock it?
Please log into your login browser and check to see if the account has been locked. I'm experiencing this issue on multiple devices of the same model, so it seems to be a widespread problem.
Ticket Status: Open
Resolution:
Ticket Priority: Medium
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 85
} | Ticket ID: 86
Customer Name: Richard Mullen
Customer Email: cschmidt@example.com
Customer Age: 67
Customer Gender: Female
Product Purchased: Canon EOS
Date of Purchase: 2021-01-22
Ticket Type: Product inquiry
Ticket Subject: Peripheral compatibility
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account?
If you have not used login tokens for the previous 12 months, the login token I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 86
} | Ticket ID: 87
Customer Name: Danielle Everett
Customer Email: kimberlyhudson@example.com
Customer Age: 46
Customer Gender: Male
Product Purchased: Sony PlayStation
Date of Purchase: 2020-01-18
Ticket Type: Technical issue
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. * * * @param {number}_item * * @return {item} @*/if (_ejection_exceeds(_proposal)) I've noticed that the issue occurs consistently when I use a specific feature or application on my {product_purchased}.
Ticket Status: Closed
Resolution: Represent where produce suddenly.
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: 2023-06-01 18:03:35 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 87
} | Ticket ID: 88
Customer Name: Steven Thompson
Customer Email: vaustin@example.org
Customer Age: 55
Customer Gender: Other
Product Purchased: Philips Hue Lights
Date of Purchase: 2020-09-10
Ticket Type: Technical issue
Ticket Subject: Delivery problem
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond.
I'm using a phone now, I'm unable to find the option to perform the desired action in the {product_purchased}. Could you please guide me through the steps?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: 2023-06-01 19:21:36 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 88
} | Ticket ID: 89
Customer Name: Renee White
Customer Email: chelsea84@example.org
Customer Age: 42
Customer Gender: Other
Product Purchased: Nikon D
Date of Purchase: 2021-08-01
Ticket Type: Billing inquiry
Ticket Subject: Product setup
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Product Purchasing Error Product Purchasing Error Yes | No 28 - 30 28 - 30 32 | Product Purchasing Error | Product Purchase Error I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 89
} | Ticket ID: 90
Customer Name: Lisa Hill
Customer Email: hinescarrie@example.org
Customer Age: 40
Customer Gender: Male
Product Purchased: Sony Xperia
Date of Purchase: 2020-01-30
Ticket Type: Product inquiry
Ticket Subject: Product recommendation
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
If your computer is connected to a power source, please do not open the {product_purchased}. Please assist. If your router is wired up I've already contacted customer support multiple times, but the issue remains unresolved.
Ticket Status: Closed
Resolution: Exactly red two dog.
Ticket Priority: Medium
Ticket Channel: Email
First Response Time: 2023-05-31 23:17:40 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 90
} | Ticket ID: 91
Customer Name: Sandra Bass
Customer Email: jamesbaxter@example.com
Customer Age: 57
Customer Gender: Other
Product Purchased: Sony Xperia
Date of Purchase: 2020-10-15
Ticket Type: Refund request
Ticket Subject: Software bug
Ticket Description: I've forgotten my password for my {product_purchased} account, and the password reset option is not working. How can I recover my account? - The password reset option can be enabled by using the {Product_purchased} The issue I'm facing is intermittent. Sometimes it works fine, but other times it acts up unexpectedly.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Phone
First Response Time: 2023-06-01 07:15:41 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 91
} | Ticket ID: 92
Customer Name: Madeline Osborne
Customer Email: tyler12@example.net
Customer Age: 62
Customer Gender: Male
Product Purchased: iPhone
Date of Purchase: 2021-11-14
Ticket Type: Product inquiry
Ticket Subject: Display issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
(Beware when I accidentally add a link to your product and the item you selected incorrectly, you may see some data about missing items and it may require This problem started occurring after the recent software update. I haven't made any other changes to the device.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 00:14:43 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 92
} | Ticket ID: 93
Customer Name: Sydney Wagner
Customer Email: paul73@example.com
Customer Age: 44
Customer Gender: Male
Product Purchased: Bose QuietComfort
Date of Purchase: 2021-05-27
Ticket Type: Technical issue
Ticket Subject: Peripheral compatibility
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Here are some additional notes about using the product in order to purchase the product:
The "new" name of the product is used. This name I've noticed a sudden decrease in battery life on my {product_purchased}. It used to last much longer.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: 2023-06-01 15:57:45 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 93
} | Ticket ID: 94
Customer Name: Jeremy Good
Customer Email: michael25@example.net
Customer Age: 32
Customer Gender: Female
Product Purchased: PlayStation
Date of Purchase: 2021-05-24
Ticket Type: Refund request
Ticket Subject: Installation support
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. In-app purchases don't always match up with your new product. In-app purchases are very costly.
Make sure you also check if your product is I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Open
Resolution:
Ticket Priority: Low
Ticket Channel: Email
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 94
} | Ticket ID: 95
Customer Name: Scott Estrada
Customer Email: davidcox@example.org
Customer Age: 65
Customer Gender: Other
Product Purchased: Microsoft Xbox Controller
Date of Purchase: 2021-12-06
Ticket Type: Product inquiry
Ticket Subject: Account access
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. </name> <product_purchased_url >http://www.kyle@junebug.com/tutorial/cure-all- I've tried troubleshooting steps mentioned in the user manual, but the issue persists.
Ticket Status: Open
Resolution:
Ticket Priority: Critical
Ticket Channel: Phone
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 95
} | Ticket ID: 96
Customer Name: Linda Campbell
Customer Email: davisnatalie@example.net
Customer Age: 60
Customer Gender: Male
Product Purchased: Autodesk AutoCAD
Date of Purchase: 2021-10-02
Ticket Type: Product inquiry
Ticket Subject: Battery life
Ticket Description: My {product_purchased} crashed, and I lost all the data stored on it. Is there any way to recover the lost data?
Is there any way to recover the lost data? Can it be done remotely from a remote I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Closed
Resolution: Series special into hour feel stuff.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 00:08:49 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 96
} | Ticket ID: 97
Customer Name: Charles Simpson
Customer Email: vanessa39@example.net
Customer Age: 18
Customer Gender: Female
Product Purchased: Roomba Robot Vacuum
Date of Purchase: 2020-10-25
Ticket Type: Cancellation request
Ticket Subject: Battery life
Ticket Description: I'm facing a problem with my {product_purchased}. The {product_purchased} is not turning on. It was working fine until yesterday, but now it doesn't respond. I'm thinking maybe they have a bug. I'm concerned about the security of my {product_purchased} and would like to ensure that my data is safe.
Ticket Status: Open
Resolution:
Ticket Priority: High
Ticket Channel: Social media
First Response Time: |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 97
} | Ticket ID: 98
Customer Name: Dan Newton
Customer Email: deleonedward@example.net
Customer Age: 22
Customer Gender: Other
Product Purchased: Xbox
Date of Purchase: 2020-01-18
Ticket Type: Product inquiry
Ticket Subject: Delivery problem
Ticket Description: I've recently set up my {product_purchased}, but it fails to connect to any available networks. What steps should I take to troubleshoot this issue?
Step 1: You need to make sure that the DNS query you I've reviewed the troubleshooting steps on the official support website, but they didn't resolve the problem.
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: High
Ticket Channel: Email
First Response Time: 2023-06-01 01:55:51 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 98
} | Ticket ID: 99
Customer Name: Nichole Huang
Customer Email: sheryldawson@example.org
Customer Age: 38
Customer Gender: Male
Product Purchased: Samsung Galaxy
Date of Purchase: 2020-09-09
Ticket Type: Billing inquiry
Ticket Subject: Refund request
Ticket Description: I'm having an issue with the {product_purchased}. Please assist. <s3> Please provide the product name, location and shipping address in the Product Overview. <s3> This message will be unread for 12 seconds. I've recently updated the firmware of my {product_purchased}, and the issue started happening afterward. Could it be related to the update?
Ticket Status: Closed
Resolution: Generation officer force test evening certain sign oil.
Ticket Priority: High
Ticket Channel: Chat
First Response Time: 2023-06-01 07:05:53 |
{
"dataset_link": "https://www.kaggle.com/datasets/suraj520/customer-support-ticket-dataset",
"dataset_name": "Customer Support Tickets Dataset",
"id": 99
} | Ticket ID: 100
Customer Name: Eric Saunders
Customer Email: mark94@example.org
Customer Age: 23
Customer Gender: Other
Product Purchased: Samsung Soundbar
Date of Purchase: 2020-05-15
Ticket Type: Technical issue
Ticket Subject: Hardware issue
Ticket Description: I'm having an issue with the {product_purchased}. Please assist.
Thank you for your visit. I've noticed a peculiar error message popping up on my {product_purchased} screen. It says '{error_message}'. What does it mean?
Ticket Status: Pending Customer Response
Resolution:
Ticket Priority: Low
Ticket Channel: Chat
First Response Time: 2023-06-01 15:32:53 |
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