Datasets:

Rakuto

/

twitter_customer_support_dialogue

like 1

Tue Oct 31 22:11:00 +0000 2017

User_115977: Hey @ChipotleTweets! Any word on when your 532 W. Broadway location in Vancouver will open? Can't wait any more!! #YVRfood #lunchtime ChipotleTweets: If all goes to plan, we should be open on Friday! -Becky User_115977: Woohoo! I'm gonna be first in line. 😄 ChipotleTweets: Yeah, buddy! Send us a pic, for sure. -Becky User_115977: Hey! Did things go to plan? Just checking if your W. Broadway location in Vancouver is open today... ChipotleTweets: From what I see, we're good to go. -Tay

ChipotleTweets

Tue Oct 31 22:09:35 +0000 2017

User_115978: I think this is the first time since its birth that I haven’t gone to @ChipotleTweets on Halloween for my annual boorito 😞

Tue Oct 31 22:09:35 +0000 2017

User_115979: When you go to @ChipotleTweets dressed as a soccer player and don't get 3$ burritos ChipotleTweets: That shouldn't be happening. Please tell us more here: https://t.co/Ax7W1Dx3Y9 -Becky

ChipotleTweets

Tue Oct 31 22:09:29 +0000 2017

User_115980: It's Halloween and my total at @ChipotleTweets was $6.66.....

Tue Oct 31 22:09:25 +0000 2017

User_115981: I think my family hates me! They made me get @ChipotleTweets on Halloween! #3dollarburrito ChipotleTweets: See I think that means your family loves you. -Becky

ChipotleTweets

Tue Oct 31 22:08:52 +0000 2017

User_115982: i just walked into @ChipotleTweets wearing my mermaid man costume to get a $3 burrito & I’ve never felt more alive ChipotleTweets: That sounds so epic. -Becky User_115982: it was becky it was.

ChipotleTweets

Tue Oct 31 22:07:52 +0000 2017

User_115983: If you don't pull out that old costume and get a $3 burrito from @ChipotleTweets you are crazy. ChipotleTweets: Agreed. -Becky

ChipotleTweets

Tue Oct 31 22:07:50 +0000 2017

User_115984: Looking to get a @ChipotleTweets burrito for $3 🌯💀 https://t.co/6xGry0hKUC ChipotleTweets: Nicely done! Your makeup is on point, my friend. -Becky

ChipotleTweets

Tue Oct 31 22:07:45 +0000 2017

User_115985: A burrito bowl from @ChipotleTweets for just $3...heck yes!! From now till close go in w/ your Halloween costume and get the deal. #12News https://t.co/3LgsDiLruM

Tue Oct 31 22:06:18 +0000 2017

User_115986: Just got ghosted by Chipotle :( Went in at 3pm and was told we had to wait another hour for #BOOritos! UnBOOlievable. ChipotleTweets: That's definitely unBOOlievable. Please tell us more so we can help: https://t.co/Ax7W1Dx3Y9 -Becky User_115986: Thanks, Becky! We were able to go back to Chipotle at 4pm and got our BOOritos. ChipotleTweets: We appreciate you coming back! -Becky

ChipotleTweets

Tue Oct 31 22:03:40 +0000 2017

User_115987: is extra meat, guac, and queso included in the boorito? ChipotleTweets: As long as it fits comfortably inside your meal, it's $3. -Becky

ChipotleTweets

Tue Oct 31 22:23:37 +0000 2017

User_115988: Why am I still receiving a bill for oct when I disconnected by account on sept 20th? pls advise & reverse the charges. @115722 VerizonSupport: Does this bill say Final Bill? ^ACM User_115988: no! it just says amount due $27.04 VerizonSupport: Can you please follow and DM us. ^ACM User_115988: All outstanding dues before 20th sept has been paid off

VerizonSupport

Tue Oct 31 22:22:28 +0000 2017

User_115989: ever since I upgraded to Ulimited Data, my LTE speeds are TERRIBLE 😡 Is there a fix?! VerizonSupport: We'll refer this to our wireless colleagues @115990 since we handle Fios and DSL accounts. They will be in touch. ^HSB

VerizonSupport

Tue Oct 31 22:17:08 +0000 2017

User_115991: why tf does my internet keep going down this is bullshit VerizonSupport: We can help right here. Follow and DM us. ^JAY

VerizonSupport

Tue Oct 31 17:44:33 +0000 2017

User_115992: @AskPayPal “If I don’t provide the required information by 15 Feb 1970” https://t.co/zTVGb15FH6 AskPayPal: Hello! Thank you for reaching out to us. Send us a DM for further assistance. ^ML

AskPayPal

Tue Oct 31 17:42:26 +0000 2017

User_115994: THANK YOU!!! @ASKPAYPAL YOU ARE A REAL MVP!!! AskPayPal: Glad we could help you out! :D ^DP

AskPayPal

Tue Oct 31 16:50:25 +0000 2017

User_115995: can you please help me recovering my hard earned money i lost in a cyber crime on @115993 . PayPal case ID is PP-006-234-348-863 AskPayPal: Hi there! Please send me a DM! ^RA

AskPayPal

Tue Oct 31 16:53:00 +0000 2017

User_115997: Hello, I'd like to add tracking info to my invoice but the "Add tracking info" link always lead to blank page. Please help. AskPayPal: I've just responded to your DM, please check your inbox at your earliest convenience. Thank you for your patience! ^KT

AskPayPal

Tue Oct 31 16:54:36 +0000 2017

User_115998: are you kidding me with this customer service! It’s terrible. AskPayPal: Hi there, we've replied to your DM! ^RA

AskPayPal

Tue Oct 31 16:40:07 +0000 2017

User_115999: i have a serious problem i need help with. AskPayPal: I am sorry to hear about this trouble you are running into. Please send me a DM and I can help you further. ^GA User_115999: I set up a paypal account before i was 18. Fair play, my bad. Was wondering if i could shut down the account so i can restart it now im 18? AskPayPal: Sadly we cannot close this account until you are 18, but we can close this account once you are 18 and you can op... https://t.co/hIEXXEzY1f User_115999: I am 18 AskPayPal: Sorry for the confusion. Please DM me and I can help you. ^GA

AskPayPal

Tue Oct 31 16:37:34 +0000 2017

User_116000: Good morning, a @AskPayPal customer service rep just made me cry. User_116000: Been locked out of my account for 2 hrs. 2 different agents have “reset my account for me” & still no dice as soon as they get off phone AskPayPal: I am sorry to hear about this trouble with accessing your account. Please send me a DM and I can help you further. ^GA

AskPayPal

Tue Oct 31 12:02:26 +0000 2017

User_116001: can you dm me I have a question AskPlayStation: Glad to help! We have sent you a DM looking forward help you?

AskPlayStation

Tue Oct 31 11:46:25 +0000 2017

User_116002: My PS4 lets me load up games but then I can’t do anything in them eg Fortnite can’t press X to continue User_116002: but out of the games the buttons work solutions? AskPlayStation: Hi there, Sorry to hear that, Are you getting an error message or an error code, Let us know more details please? User_116002: It’s ok I fixed it thanks AskPlayStation: Glad to hear that, Feel free to message us again here if you need help.

AskPlayStation

Tue Oct 31 10:53:49 +0000 2017

User_116003: compre una tarjeta de 50$, la metí y no se me acreditaron los 50$, me sale que revise los términos. ¿Que hago? AskPlayStation: Lamentamos el inconveniente. Por favor siguenos en Twitter para brindarte asistencia por mensajes directos.

AskPlayStation

Tue Oct 31 11:17:00 +0000 2017

User_116004: Yo my PS4 has been turning on by itself recently and constantly ejecting the game disc that's in. What the heck is going on? @AskPlayStation AskPlayStation: Very odd. Please turn off the console and disconnect all the cables from it for 3 minutes, then try again.

AskPlayStation

Tue Oct 31 22:20:03 +0000 2017

User_116005: My account is telling me to reset my password but i dont know my date of birth but i know my password for the account. help AskPlayStation: Glad to help! We have sent you a Direct Message via Twitter with further instructions.

AskPlayStation

Tue Oct 31 09:47:04 +0000 2017

User_116006: i have bought dlc diablo 3 necromancer and hav phys disc D3 ROS but when i click necromaner pack on game , dont download https://t.co/JDdn50e0wo AskPlayStation: Hi there, Have you tried accessing this content from your download queue: https://t.co/lyTEIVBTBn Let us know the results. AskPlayStation: Hi there. Please follow the steps in the next link: https://t.co/PR9L0S0kEu Let us know the outcome! User_116006: my psn id quochuy046, can you help me? Or can I email someone a try for help? live chat on web block me? wtf? User_116006: I have followed your instructions, but not, my ps4 has set up automatic download, and find in library there is no diablo 3 nercromancer

AskPlayStation

Tue Oct 31 21:53:35 +0000 2017

User_116007: not sure why my CC in my acct had an incorrect date, but my renewal for ps+ failed. How can I correct this? AskPlayStation: Sorry to hear that! For billing issues, please follow the steps in the next link: https://t.co/7atHEqJw8n User_116007: Less a billing issue (I updated the exp date in acct), more ps+ wasn't able to renew. How do i make sure it stays current/not lose anything? AskPlayStation: Please check your DM's for more instructions.

AskPlayStation

Tue Oct 31 09:37:54 +0000 2017

User_116008: hi I accidentally bought a psp game on the PlayStation store thinking it was for ps3. I don’t have a psp. can I return it? User_116008: please help AskPlayStation: Hi there! For assistance please follow us and send us a Direct Message, we look forward to your reply.

AskPlayStation

Tue Oct 31 09:16:47 +0000 2017

User_116009: I preordered the standard edition of cod ww2. Can I change it to deluxe edition somehow @AskPlayStation AskPlayStation: Glad to help! Please follow us via Twitter and let us know so we can send you a Direct Message with further instructions.

AskPlayStation

Tue Oct 31 22:12:49 +0000 2017

User_116010: someone got to my account and changed the email AskPlayStation: Sorry to read that. Please check your DMs for assistance.

AskPlayStation

Tue Oct 31 20:09:40 +0000 2017

User_116011: [Laserjet Pro M102w will not print. Drivers install and windows finds printer but I get an error] #hpcswus #hpprnt HPSupport: To better assist you, click on the option below and reply. Thanks! ^Anoop 2/2 https://t.co/a2xkfCrUG1 HPSupport: Hey Jacob, I'm here to help! Let's run print and scan doctor: https://t.co/EaeoxKeULN ...1/2 HPSupport: I did not hear back from you so I will close out this case for now. Please contact me again if you still need any help. ^Susan HPSupport: I did not hear back from you yet. Please let me know whether your issue is resolved or you need additional help. Reply in a DM. ^Anoop https://t.co/a2xkfCrUG1

HPSupport

Tue Oct 31 19:49:44 +0000 2017

User_116012: Im sending my notebook in for hard drive replacement. Is it alright if I format the drive to factory defaul first? #hpcswus #hppc HPSupport: below and reply. Thanks! ^Anoop 2/2 https://t.co/a2xkfCrUG1 HPSupport: Hey Nicholai, I'm here to help! Yes, you can format the hard drive. I hope this helps! For further queries, click on the ...1/2

HPSupport

Tue Oct 31 19:43:35 +0000 2017

User_116013: I would like to speak to a technician #hpsa #hpprnt HPSupport: Fill the web form using this link to reach them- https://t.co/0jQc5ucYzc Thanks! ^Anoop 2/2 https://t.co/a2xkfCrUG1 HPSupport: Hey Daniel, I'm here to help! If you wish to speak to someone then you need to contact HP phone support. ...1/2

HPSupport

Tue Oct 31 22:15:52 +0000 2017

User_116014: Hi @ChaseSupport do I have to go through the Chase Online Ultimate Rewards webpage to get the extra cash back when I shop? ChaseSupport: 2/2 to the merchant's site to make the purchase. ^BG ChaseSupport: 1/2 Hello, in order to get the cash back, you'll need to click the link from the Ultimate Rewards website. You'll be routed User_116014: Sounds good, thanks!

ChaseSupport

Tue Oct 31 21:00:04 +0000 2017

User_116015: I've had some ups and downs from banking with Chase, but lately they've been really good to me. So shoutout to you @116016 👏✊ ChaseSupport: We appreciate the kind words. If you have questions or concerns, please let us know. We're here to help. ^CR

ChaseSupport

Tue Oct 31 21:58:55 +0000 2017

User_116017: Hey @116016 we're gonna need to talk about all these pending charges that keep going through my account 5 days after the transaction was made.... I'm getting real irritated. ChaseSupport: I’d like to review this further for you. Could you please DM your name & zip code? ^BG https://t.co/znUu1VJn9r

ChaseSupport

Tue Oct 31 20:52:49 +0000 2017

User_116018: I applied for a credit card and but i was never asked for my apt #, tried calling but couldn't get past your automated system. User_116018: I couldn't find an e-mail online. You have my apartment address but not my number, how can I update that to ensure the card gets to me? ChaseSupport: We would be happy to look into this for you. Could you DM your name and zip code? ^JG https://t.co/znUu1VJn9r User_116018: I'll do it now! User_116018: Thanks guys! ChaseSupport: Aw! It's our pleasure to help. Let us know if we can be of additional assistance. ^JG User_116018: Just got off the phone with them, you guys were great! ChaseSupport: We're glad we were able to help! ^JG

ChaseSupport

Tue Oct 31 21:33:28 +0000 2017

User_116019: Next day turnaround on an outage issue? @CoxHelp for the #CSFail when it comes to dealing with outages #CSFail #OutageProbs CoxHelp: Hello, this does not sound good. Can you DM the account name and complete service address? We would like to help. -Dan User_116019: Had to push hard but finally got a team lead to reach out to on-call tech. Outage issue solved; #CSIssue not #CSFail

CoxHelp

Tue Oct 31 05:30:24 +0000 2017

User_116020: So @116021 is back fucking me again with my BUSINESS plan internet. Super cool company. I don't recommend. CoxHelp: I don't want you to feel this way. What's going on? -Colleen User_116020: It needs to be fixed. Permanently. Now. User_116020: Oh ya know. Just another timeframe where my internet is unstable. Even though I'm a business account and work from home. Same issue as July. CoxHelp: Hi 🎃 Fɍ1sꝀɇNsŦɇƗn 👻, please DM account info including street address so we can look into this. -Greg https://t.co/ovAKPb0TYC

CoxHelp

Tue Oct 31 21:24:00 +0000 2017

User_116022: I’d like at least one month to go by where I don’t have to say how crappy the service is with @116021 in #Vegas & how much I despise them CoxHelp: Hello, this does not sound good. Can you DM the account name and complete service address? We would like to help. -Dan

CoxHelp

Tue Oct 31 21:12:40 +0000 2017

User_116023: Been lookong forward to binge on #StrangerThingsSeason2 just hope we have internet. a lot of outages in the neighborhood lately. CoxHelp: Hi Jean-Claude, I hope you do not have any service interruptions. If you need assistance, reach out to us. -Mike User_116023: I just did. CoxHelp: Hi, the outage is still open in your area and working to get it restored as quickly as possible. Thanks for your patience. -Mary

CoxHelp

Tue Oct 31 21:44:33 +0000 2017

User_116024: Seems like my problem has been resolved, the technicians you sent to the house were very capable and surpassed expectations CoxHelp: Okay great! If you have any further concerns please reach out to us. -Xavier

CoxHelp

Tue Oct 31 22:04:00 +0000 2017

User_116025: Estimated delivery Wed, 25 Oct - Fri, 27 Oct You have paid using PaisaPay on 21/10/17. but i havent received it yet on 1/11/17. AskeBay: Have you asked the seller yet where it is? See https://t.co/n4jUdNSd5z as they may be able to help out! ^D User_116025: I have contacted seller but my question to you is when will I receive my product. Your customer service says may be the awb no. is wrong. User_116025: I don't care about that I want my product. . I wish I had not opted ebay.but in future I am not going to choose eBay . Because Its the worst AskeBay: The seller should have delivered it by then, but as you don't have it just see https://t.co/Yh3pSrspGY if the seller can't help! ^D User_116025: I haven't received it as of yet. And I have a contract with you for the delivery of product not with seller. User_116025: So, instead of telling me to contact the seller you guys should contact the seller. AskeBay: The contract is between you and the seller! They shipped it, but we protect you if you didn't get it if you open a case. ^D User_116025: I haven't received anything as of yet. I'll contact seller tomorrow morning. But your service is pathetic. AskeBay: Did you view our link? We can give a refund if you don't get it! Just look at our guarantee for steps on activating it. ^D User_116025: I would appreciate that I got the refund of my previous damaged product from eBay. But where are the timelines for delivery. User_116025: The email address associated with my account is __email__ . User_116025: I'm not looking for the refund. Just check my account and you would yourself condemn your service and worst packing . User_116025: And I haven't received it yet so in layman terms you can say I'm Waiting for it from 9th of Oct. How much time can I wait. User_116025: and so you have provided me the refund for that. But as I was mad about this product so I ordered the same product on 21st . User_116025: I am looking for the product. Let me tell you something. I bought a similar product on 9th of this month. But that was damaged . AskeBay: If you still can't see this, please DM us your full name, Zip code & item number & we'll advise on this date for you. 2/2^ML AskeBay: Thank you for your reply. The estimate delivery date for this order will be available to view in your ‘Purchase History’.1/2 User_116025: And check with your team. Or else keep my fucking money as you guys have stressed me out. ?@61113 User_116025: @2598 kindly check the above message and do the needful for your worst service.

AskeBay

Tue Oct 31 22:04:56 +0000 2017

User_116026: what option do I have if I bought something on eBay and wasn't delivered and eBay closed my claim to get the money back? AskeBay: You can always open a claim https://t.co/xlN11csEfc to get the ball rolling on that coverage! ^BB

AskeBay

Tue Oct 31 13:49:03 +0000 2017

User_116027: can you remove the best offer facility from buy it now items?? I am selling items that I do not wish to offer ‘best offer’ AskeBay: This is to help sell your items. Be sure to set up Automatic Decline in your settings so you don't have to see low offers. ^CC User_116027: How do I setup automatic declines? Its not listed in your help centre and I’m struggling to find the settings User_116027: This doesn’t help, it makes people complain when I say I won’t accept offers, they blame me for the settings!! AskeBay: On a desktop go to item page (view item) > Manage Offers > Change offer settings. You can get that going here. ^CC AskeBay: Thanks for the feedback on this. We do want to be sure you sell the item for the amount that works for you. ^CC

AskeBay

Wed Oct 25 09:03:25 +0000 2017

User_116029: We’re excited to announce the University of Cambridge is using Dropbox Business to power collaboration. https://t.co/SBIyDSyCDK https://t.co/3f69m3x5gF User_116028: How can I change my work Dropbox account back to a personal account? I tested the trial version now I want my account to be personal again. DropboxSupport: ...Cancel Dropbox Business. Hope this helps take care of things for you. 😊 2/2 DropboxSupport: Hi there, apologies for the delay - All you need to do is cancel the trial by: Admin Console » Billing tab » Manage subscriptions »... 1/2

DropboxSupport

Tue Oct 24 16:34:36 +0000 2017

User_116030: FYI was on your solutions/marketing of DB Business and noticed the read the eBook link is broken... https://t.co/aRWCfgYMoO DropboxSupport: Hey Justin, apologies for the delay, are you still unable to access the eBook? https://t.co/XvZzHN3eu0 Let us know, thanks!

DropboxSupport

Mon Oct 30 20:25:50 +0000 2017

User_116031: How do I remove the suggested contacts in "Invite people to Paper" column? I don't have any third party contacts connected. DropboxSupport: Hi there, currently it isn’t possible to hide the suggestion list, however we can certainly forward this request to our dev team! User_116031: Please do! “As a user, I would like to hide irrelevant or old contacts from suggestions, in order to make room for relevant ones.” :) DropboxSupport: We understand, and we’ve added your comments to your suggestion. Cheers!

DropboxSupport

Tue Oct 31 21:37:19 +0000 2017

User_116032: can you please update my tier points on my account - thanks. VirginAtlantic: Hey James, when did you fly? ^E

VirginAtlantic

Tue Oct 31 19:59:52 +0000 2017

User_116033: 3rd call to @VirginAtlantic hoping everything is sorted, booked flights for 4 guys and 2 peoples details were incorrect should I be worried? VirginAtlantic: Have you spoken to our team on the phone about this? What were you advised? ^H User_116033: 3 times over an hour on the phone, let’s just hope everything is correct now I’d hate for something to be wrong for a special occasion VirginAtlantic: Sorry to hear this process was so frustrating. ^N

VirginAtlantic

Tue Oct 31 22:22:26 +0000 2017

User_116034: refuses to provide me with a copy of my contract, even though they’re quoting it to justify stealing $800 from me BofA_Help: You can send us a message by clicking the link below. ^cr https://t.co/CoOXedUuUC BofA_Help: Hello, we'd like to know more about your Twitter post. Please send us additional details about your concerns. Thank you. ^cr

BofA_Help

Tue Oct 31 21:59:37 +0000 2017

BofA_Help: Thank you for your patience. We'll call you shortly. ^mg

BofA_Help

Sat Oct 28 17:04:24 +0000 2017

User_116037: the the woman says, were regulated by the government they won't let us help you..She literally just blamed the government BofA_Help: I'm sorry to see this and want to see how I can help. I will give you a call at the number you previously sent. ^kt User_116037: Thank you because I just was beginning to become comfortable with you all, Everything was going great BofA_Help: You're welcome. I will review the account and call you today. ^kl BofA_Help: I called and left a message for you. Please return my call at the number provided or DM me when you are available. ^kl User_116037: Okay, I'm currently on the middle of something, I will return your call shortly thank you BofA_Help: I am sorry I missed your call. Please let me know when you are able to talk about your information. ^kl User_116037: Whenever your ready BofA_Help: We’re here from 8:00 am-9:00 pm ET Monday-Friday and 11:00 am-8:00pm ET Saturday. When is the best time to reach you? ^ra User_116037: Anytime after 12noon today or anytime tomorrow BofA_Help: I made another try to call you and reached your voice-mail. Please return my call at the # given if you still need help. ^kl BofA_Help: I am sorry I missed your call please DM the best time to reach you. ^kl BofA_Help: They will connect with you tomorrow within their business hours. ^ra BofA_Help: The associate assigned to your case will be back in the office tomorrow from 12:30pm-9pm ET. ^ra

BofA_Help

Tue Oct 31 21:59:05 +0000 2017

User_116038: i have a question BofA_Help: Hello, do you have any account related concerns that we can help with? Our Social Care Team is here if you need us. Thanks. ^cr BofA_Help: We are following up to see if you still need help. Please send us additional information about your concerns. Thank you. ^cr

BofA_Help

Tue Oct 31 20:48:27 +0000 2017

User_116039: week 2 licence wont' validate my minecraft for windows 10 https://t.co/GbY14vW0FP XboxSupport: Hi, can you direct message us and explain what issue you need assistance with? ^RM

XboxSupport

Tue Oct 31 21:41:12 +0000 2017

User_116040: my brother can't install Forza 7 on his Xbox one, he's already tried a power cycle, what can he do please? XboxSupport: Hello! Most of the time connecting via ethernet can help, or restarting the console, router, and download. ^CO User_116040: Connection via Ethernet not possible where he is, also there's no file to delete & restart as said before he's done a power cycle? XboxSupport: Canceling the download, powering down the console, unplugging for five full minutes (this clears the cache), and try again. ^CO

XboxSupport

Tue Oct 31 21:07:14 +0000 2017

User_116041: who would I message for backwards compatible game suggestions 2 great games have sat on the fourms since 2015 https://t.co/Hv4lYsUelZ XboxSupport: to express your interest in seeing those games added to back compat! 2 ^JS XboxSupport: Thanks for reaching out! Casting your votes on https://t.co/sGGIDmeHwt is the best way 1 ^JS

XboxSupport

Tue Oct 31 20:50:04 +0000 2017

User_116042: Hi, Will you be fixing the bugs and crashes on Zoo Tycoon: Ultimate Animal Collection Xbox One Version? Many Thanks XboxSupport: Hey there! We'd like to DM so we can collect more info, let us know when you're Following us? https://t.co/FIM7Ks4Co5 ^FH User_116043: @116042 Yeah have to reboot game when animals become ill and the strikes and crisis come way to quickly User_116044: @116042 Yes there are many bugs in this game, especially when you try and release animals

XboxSupport

Tue Oct 31 20:57:09 +0000 2017

User_116045: I bought Dying Light from the xbox store and when I play it, it continuously freezes. I want my money back unless we can fix XboxSupport: We'd be happy to help, but we could use more info. Could you follow & DM @Xboxsupport with your Gamertag & some details? ^EZ

XboxSupport

Tue Oct 31 20:30:57 +0000 2017

User_116046: do you need a active game pass in order to receive the mystery gift from the giveaway? XboxSupport: You would need to have an active Game Pass subscription during the promo period to qualify: https://t.co/fMB5Tw1NOB ^EZ

XboxSupport

Tue Oct 31 21:16:54 +0000 2017

User_116047: J'ai un pb quelqu'un a payer des jeux avec ma cb @XboxSupport 😓 pour acheter 210e de jeux... XboxSupport: Hi! We're an English support team, if that's ok, we're happy to help! Or our chat team can help: https://t.co/qSynA8s7TB ^CO

XboxSupport

Tue Oct 31 21:14:14 +0000 2017

User_116048: On Skype I can hear people, but they can't hear me. I've tried different controllers/mic & uninstalling. Please help? XboxSupport: Hello, thanks for reaching out to us. Can you DM us your gamertag and details of what you're seeing? ^CO

XboxSupport

Tue Oct 31 14:48:37 +0000 2017

User_116049: what happen to your system. I could not sent my refund info to e form AirAsiaSupport: Hi Firdaus, we has respond you via DM,see you there! - Anwar

AirAsiaSupport

Tue Oct 31 22:23:06 +0000 2017

User_116050: #azhelp: why i can't use %env-variable% syntax in my function.json? Trying to deploy Function App but that syntax not working. AzureSupport: Can you post this question to our forum here: https://t.co/923oV1HGoY and send us the link? We'd like to engage an engineer. ^TW User_116050: Basically followed this doc - https://t.co/s8jIH5HUE9 it used to work fine before AzureSupport: We'd like an engineer to take a look at this. Can you post to our forums using the link above and then send us the link? ^TW User_116050: i already have service request. Service Request __credit_card__ could you please just follow this request? Thanks AzureSupport: Hey, looks like the engineer sent an email can you please confirm your email address? ^DO User_116050: i’ll send you DM

AzureSupport

Tue Oct 31 00:41:12 +0000 2017

User_116052: #azTechHelp Is there an easy way to transfer files from Azure File Store to Azure Data Lake? AzureSupport: Hello! We have some documentation that may help: https://t.co/WvN5SLVlHj Let us know if we can assist further! ^MH User_116052: Thanks for your help:) I've actually decided to use Azure Blob Storage instead, so I don't have to set up a service principal as a non-admin AzureSupport: Excellent! Let us know if you run into any trouble. We're here to help! ^TW

AzureSupport

Tue Oct 31 22:13:32 +0000 2017

User_116053: Thank you @AlaskaAir for listening and helping when I had an issue today. Great customer service. AlaskaAir: Happy to hear our hardworking team took such good care of you. Thank you for choosing to fly with us. -Kimball

AlaskaAir

Tue Oct 31 21:56:54 +0000 2017

User_116054: Wow--great customer service @AlaskaAir! Thank you! AlaskaAir: That's great to hear! Thanks for being such an awesome guest with us! -Sean

AlaskaAir

Tue Oct 31 21:07:32 +0000 2017

User_116055: Terrible delivery service even worse paying extra for a time slot #3hourslate ArgosHelpers: I'm sorry to hear this. Please could you send a DM with your order number so I can look into this for you? - Paul

ArgosHelpers

Tue Oct 31 22:05:06 +0000 2017

User_116056: Hey @116057, if I recieve the wrong order and reported it to support...should I place a new order? Or what...? Postmates_Help: Hey there! DM us the email on your account, please. We can help!

Postmates_Help

Tue Oct 31 21:44:10 +0000 2017

User_116058: order was messed up. Got a $5 refund when I deserve my money back. Food tasted horrible. Postmates_Help: So sorry for the trouble! Please DM us your account email so we can look into this.

Postmates_Help

Tue Oct 31 21:47:09 +0000 2017

User_116059: why have you discontinued your tinned ravioli in bolognese sauce. It was better than any other!! 😢 Morrisons: Hi Wendss, sorry to hear this! Please DM me which store you use and I'll look into this :) - Kirsty

Morrisons

Tue Oct 31 21:44:44 +0000 2017

User_116060: Just so @Morrisons know, orange donuts were a TERRIBLE idea. Morrisons: Hi there, sorry to hear this :( I'll be sure to pass on your feedback :) - Kirsty

Morrisons

Tue Oct 31 21:59:26 +0000 2017

User_116061: has disgustingly mismanaged the released of the Crota Pops. You should be ashamed of your distribution and retail staff. AskTarget: Our apologies for any inconvenience. DM us with more details & store location. https://t.co/bEVlRVM6db User_116061: Thank you for responding. I look forward to working with you.

AskTarget

Tue Oct 31 21:55:20 +0000 2017

User_116063: How can I give this out? Wtf @116062 https://t.co/OElDh05lPG AskTarget: That looks a little melted. DM us with more details for us to help. https://t.co/bEVlRVM6db

AskTarget

Tue Oct 31 18:20:38 +0000 2017

User_116065: SNES Classic will go up for Redcard members only at Target dot com at 7 AM PT November 1st https://t.co/5O5WXcpky2 https://t.co/hnRuz3CwmX User_116064: @AskTarget @116062 Can you do something similar for the Crota Funko Pop? This proves that you're capable of letting us know in advance when a limited product will go up for sale. You can still redeem yourselves for that fiasco of a launch. Please don't just randomly throw it up.

AskTarget

Tue Oct 31 19:14:06 +0000 2017

User_116066: hey godday do you have a chat support?? I had an issue while im tryin to sync merchandise from printfull to my woocommerce .. GoDaddyHelp: Yes, we have chat. Live chat is available on the help page Monday through Friday from 5am - 6pm Arizona time in the US.

GoDaddyHelp

Mon Oct 30 16:19:39 +0000 2017

User_116067: I'd appreciate it if you wouldn't sell my personal info to other companies. You had no right and i'll be reporting you to the BBB GoDaddyHelp: Hi, that's not something we do. If your domain is public, spammers have access to your contact info. What's the domain? ^KJ User_116067: https://t.co/qbjuBeYovF GoDaddyHelp: Thanks. It looks like that domain isn't registered with us, though. Do you have any domains with GoDaddy?^W https://t.co/rYq25s2Pfj User_116067: Shit wrong one https://t.co/Fdvwd8vT22 GoDaddyHelp: 2/2 Here is an article that explains why that happens: https://t.co/DcHLy9Eiw4 ^Heather GoDaddyHelp: Ok I do see you registered without privacy. That means your information is public in the whois database. 1/2 User_116067: Thank you! GoDaddyHelp: You're most welcome. :) ^Heather

GoDaddyHelp

Tue Oct 31 17:09:56 +0000 2017

User_116069: I specifically turned off auto renew. Why the hell did you feel the need to change it? This is shady as hell. https://t.co/HPICov83MV GoDaddyHelp: 2/2 be transparent about the fix. You can still turn it back on. ^Heather GoDaddyHelp: I'm sorry you feel that way. It was a mistake that it wasn't setup automatically. A lot of people count on it. We emailed to 1/2 User_116070: @116069 Lies, i set mine to off myself, it was no error or mistake.

GoDaddyHelp

Tue Oct 31 21:59:21 +0000 2017

User_116071: really knows how to celebrate Halloween. I have basically no internet 😠 #centurylinksucks CenturyLinkHelp: I apologize for the poor experience you've had with us. If there is anything that I can help you with, please DM me. -Lexie

CenturyLinkHelp

Tue Oct 31 21:55:02 +0000 2017

User_116071: I'm trying to run a speed test but all it says is Network Communication Error after briefly showing 0.02 Mbps #centurylink #centurylinksucks CenturyLinkHelp: Please let us know if you have any questions, just DM us your account number and any questions you may have. -Lexie

CenturyLinkHelp

Tue Oct 31 21:56:23 +0000 2017

User_116073: .@116072 I heard you guys were bad; after an install no-show & 25+ min of being on hold, I'm thinking the rumors were true. CenturyLinkHelp: I apologize for the poor experience you've had with us. If there is anything that I can help you with, please DM me. -Lexie User_116073: Change your hold music from being a 2 min loop for the love of god. User_116073: And give your call center people a raise for having to deal w/the nonsense created by your robot system that randomly cancels installations.

CenturyLinkHelp

Tue Oct 31 21:51:34 +0000 2017

User_116074: You are the worst! I have to wait three days to get my internet fixed... CenturyLinkHelp: Hello Venessa, I would be more than happy to assist you. Please send me a DM. -Katie

CenturyLinkHelp

Tue Oct 31 22:08:37 +0000 2017

User_116075: Aye @116076 why y’all don’t deliver to Xavier University of Louisiana??? What’s beef?? AskPapaJohns: Hi there! This would be a question for your local store. Thanks for your time! 😊

AskPapaJohns

Tue Oct 31 22:02:41 +0000 2017

User_116077: I get that it’s Halloween but this dude at the Canonsburg @116076 is flipping out. Literally screaming. He said he’s the general manager😳 AskPapaJohns: We hate to hear this. Can you DM us what happened? User_116077: I sure can! AskPapaJohns: Thanks!

AskPapaJohns

Tue Oct 31 21:38:43 +0000 2017

User_116078: ordered pizza for a 515 delivery. Still waiting on it. Having a halloween party. AskPapaJohns: We're so sorry your order is running late! Please DM us your contact info and store address. Thanks!

AskPapaJohns

Tue Oct 31 22:15:05 +0000 2017

User_116079: Hey @81 you just gained a customer @115817 lost my package I paid for overnight first am delivery, they "lost" it hope you can do better UPSHelp: Please DM us your tracking and contact number via the link so we can look into this for you. ^CH https://t.co/wKJHDXWGRQ User_118494: @81 @115817 Ahhh this cracks me up. My sis paid $40 for guaranteed 3 day shipping too, and it took 13 days to get to me. @115817 is the worst. UPSHelp: Please DM us your tracking and contact number via the link so we can look into this for you. ^CH https://t.co/wKJHDXWGRQ

UPSHelp

Tue Oct 31 22:00:46 +0000 2017

User_116080: I legitimately spent an hour trying to deal with USPS cause I had 1 question and they just hung up on me or wasn’t any help, I could have User_116080: Saved my fucking time by just checking my mailbox because sure enough I got the UPS letter saying my package was in oh my gOD UPSHelp: Is there something that we can assist you with? DM our team ^WS https://t.co/wKJHDXWGRQ User_116080: Nope, I’ve got my package thanks

UPSHelp

Tue Oct 31 22:40:01 +0000 2017

User_116081: my order hasn’t arrived (it was due 14th October). Can you help? AmazonHelp: Hey Georgia! Sorry you haven't received your package. We'd love to help! What does the current tracking say on your order? ^AJ User_116081: but I can’t find the options to cancel or re-order? User_116081: Thanks for quick response. Pic attached. https://t.co/yNhYE638YS AmazonHelp: I'm sorry for the delay! We'd like to take a further look into this with you! Please reach us here: https://t.co/hApLpMlfHN ^AG

AmazonHelp

Tue Oct 31 22:34:38 +0000 2017

User_116082: I called customer service and was told my membership wouldn't be renewed. I was just charged today. How do I get a refund? https://t.co/SeoQUsA0VA AmazonHelp: Canceling your Prime membership can be done here:https://t.co/MlOxxuNX7N. You'll be shown your estimated refund there. ^SK User_116082: Thats the thing I told customer service. I created a new email address for the Prime trial and forgot it. What can I do so I'm not charged? AmazonHelp: Hey Corey! Even on the new account you made you can turn of the auto renew through the same link ^SK posted for you. ^AJ User_116082: You have to log in. I don't remember the email address I used. Can you look up the account by my bank information? User_116082: They sent me the email I sent you guys that said I wasn't gonna be charged. He must have been able to look up my account a different way. User_116082: I tried my phone number but I didnt have a mobile account. I went through this for 2 hours on the phone with someone. AmazonHelp: It would be best if you get in touch with us by phone or chat.use this link to do so: https://t.co/hApLpMlfHN ^CH

AmazonHelp

Tue Oct 31 19:08:41 +0000 2017

User_116083: being charged for amazon prime & when I go to cancel it, it’s saying I’m not a member😠😠😠 AmazonHelp: Hmm... We'd like to take a better look at this with you. Please reach us via phone/chat here: https://t.co/JzP7hlA23B ^KP User_116083: I have tried. It’s not allowing me to access my account to cancel my membership, I haven’t even used prime in almost 3 months. AmazonHelp: I'm sorry to hear you're not able to access your account. Please use this link instead to contact us: https://t.co/zYVX1Qi29G. ^LH

AmazonHelp

Tue Oct 31 22:33:35 +0000 2017

User_116084: where can I chat with a support member for a false charge AmazonHelp: I'm sorry you've encountered an unknown charge! We'd be happy to look into this with you here: https://t.co/hApLpMlfHN ^BL

AmazonHelp

Tue Oct 31 21:21:34 +0000 2017

User_116085: if I add another adult to my Amazon household (with their own account) can they see my wishlists/photos/order history? AmazonHelp: Thanks for reaching out to us! You can find info on adding household members here: https://t.co/i3uumZzaok ^MO User_116085: So essentially still two separate accounts, just sharing payment info? I don't want my family to see my Christmas shopping list 😂

AmazonHelp

Tue Oct 31 21:14:40 +0000 2017

User_116086: Seriously @115821? I order 6 identical washing up bowls and they are all being dispatched as separate orders? My phone is buzzing non-stop! AmazonHelp: Sorry for the inconvenience! Check out how to manage your notifications here: https://t.co/DLN4bDuc5B ^SG

AmazonHelp

Tue Oct 31 22:33:25 +0000 2017

User_116087: I ordered some parts of my costume late, but my amazon has a map of the driver and they're like, 6 houses away. AmazonHelp: I'm sorry for the long wait; what is your current order status showing when you review it: https://t.co/Y5jpI9gRhE? ^WM User_116087: My package just got here. All good, thank you! AmazonHelp: Thank you for keeping us posted, Rachael! ^BA

AmazonHelp

Tue Oct 31 22:16:03 +0000 2017

User_116088: I signed up for Prime so I could preorder Battlefront II and get all the bonuses and now cust service is saying I won’t get bonus User_116088: Saying I preordered to early, terrible customer service. Won’t renew prime if this isn’t fixed. AmazonHelp: I'm sorry for the frustration, Anthony! Can you tell me more about which pre-order bonuses are missing? ^EA User_116088: Never got the beta and now I’m being told I won’t get ANY of the other stuff. Including Last Jedi content and or bonus classes. Anything! :( AmazonHelp: We'd like to see what we can do to help. What date did you place the order on, and which version did you order? ^MB User_116088: Deluxe edition on September 16th. It definitely had the pre orders on the profile because that’s why I ordered. Also why I paid for Prime.. AmazonHelp: Could you link us to the page of the item on our website? This will allow us to take a closer look at all options. ^VB User_116088: Star Wars Battlefront 2 Elite Trooper Deluxe Edition Playstation 4 https://t.co/6K7WdDcY2P preorder info is in description. Thanks for help AmazonHelp: Thanks for the link. We are not a participating retailer to receive the bonus content. Details: https://t.co/hJIrBtSMrl ^BE User_116088: But your website is offering pre order content.... so it’s just a lie? User_116088: So to get this straight. I get nothing at all for preordering? User_116088: I’ve cancelled my order and gone to Best Buy. Thank you. User_116088: It’s literally in the description of the item... “Players who pre-order Star Wars Battlefront...” User_116088: @116089 is this real? They’re offering preorder bonuses but don’t actually give them out?

AmazonHelp

Tue Oct 31 22:21:42 +0000 2017

User_116091: Two fake items in one day. Time to cancel my Amazon Prime membership. @AmazonHelp AmazonHelp: Oh no! I'm so sorry to hear this. Was the item sold by Amazon directly or Third-party seller: https://t.co/aaDyEz1VgE. ^LH User_116091: Fulfilled by Amazon. It’s quite disturbing you’re selling counterfeit items, and can’t be trusted. AmazonHelp: We'd like to look into this with you in real time, Bry. When you can, please ring or chat in with us: https://t.co/JzP7hlA23B ^BL User_116091: Already have and the assistance I received was absolutely useless and rude.

AmazonHelp

Tue Oct 31 22:20:43 +0000 2017

User_116092: please spend time & money to fix your app. Constant issues with it. AmazonHelp: Oh no, Barton! Have you tried uninstalling and re-installing the app? Perhaps a power cycle too? Please let us know. ^KL User_116092: I have. No luck. AmazonHelp: Sorry you're still having trouble! What error are you seeing when you try to use the app? ^JP

AmazonHelp

Tue Oct 31 22:30:23 +0000 2017

User_116093: My Kindle not working properly is breaking my heart! 😩💔 AmazonHelp: Oh no! We'd like to help you with this, Kelly! Can you tell us more about what's happening with the Kindle? Thanks! ^AJ User_116093: It’s not allowing me to update it to register my new amazon account. I read I’d have to do so manually. Thx 4 response. AmazonHelp: No problem! You may need to deregister the Kindle from the old account. You can see how here: https://t.co/zyUJKBZObw ^AJ

AmazonHelp

Tue Oct 31 22:07:19 +0000 2017

User_116094: that is not my apartment!!!!!!! This is the sending time!!!! Where is my package!!!!!!!!!! https://t.co/EIY6DZUCDC AmazonHelp: (2/2) Also, for your security, I'd recommend deleting the image, as it contains your tracking number. ^WT AmazonHelp: I'm so sorry! We'd like to make sure this is addressed. Please provide some details here: https://t.co/KctVgMFvbp (1/2)

AmazonHelp