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arranging unique tours and accommodations in wild nature destinations
[ { "class": "confirmation", "context": "Receiving the okay for the awaited adventure amidst uncharted nature", "id": 1 }, { "class": "cancellation", "context": "The process of withdrawing from expeditions, with possible associated costs", "id": 2 }, { "class": "feedback", "context": "Opinions after facing challenging trails, sharing the thrill of the adventure", "id": 3 }, { "class": "insurance", "context": "Protection purchased to cover unforeseen events in the wild", "id": 4 }, { "class": "confirmation", "context": "Receiving the okay for the awaited adventure amidst uncharted nature", "id": 5 }, { "class": "cancellation", "context": "The process of withdrawing from expeditions, with possible associated costs", "id": 6 }, { "class": "feedback", "context": "Opinions after facing challenging trails, sharing the thrill of the adventure", "id": 7 }, { "class": "insurance", "context": "Protection purchased to cover unforeseen events in the wild", "id": 8 }, { "class": "confirmation", "context": "Receiving the okay for the awaited adventure amidst uncharted nature", "id": 9 }, { "class": "cancellation", "context": "The process of withdrawing from expeditions, with possible associated costs", "id": 10 }, { "class": "feedback", "context": "Opinions after facing challenging trails, sharing the thrill of the adventure", "id": 11 }, { "class": "insurance", "context": "Protection purchased to cover unforeseen events in the wild", "id": 12 } ]
I think I forgot to request that additional coverage service
insurance
12
1en
0positive
serving clients seeking unique experiences in extreme sports with a tour agency
[ { "class": "equipment", "context": "Necessary materials for extreme activities, ensuring safety and performance", "id": 1 }, { "class": "instructor", "context": "Qualified professional to guide novices and experts in extreme adventures", "id": 2 }, { "class": "proposal", "context": "Detailed offer of tours, describing each adrenaline rush included in the package", "id": 3 }, { "class": "equipment", "context": "Necessary materials for extreme activities, ensuring safety and performance", "id": 4 }, { "class": "instructor", "context": "Qualified professional to guide novices and experts in extreme adventures", "id": 5 }, { "class": "proposal", "context": "Detailed offer of tours, describing each adrenaline rush included in the package", "id": 6 }, { "class": "equipment", "context": "Necessary materials for extreme activities, ensuring safety and performance", "id": 7 }, { "class": "instructor", "context": "Qualified professional to guide novices and experts in extreme adventures", "id": 8 }, { "class": "proposal", "context": "Detailed offer of tours, describing each adrenaline rush included in the package", "id": 9 }, { "class": "equipment", "context": "Necessary materials for extreme activities, ensuring safety and performance", "id": 10 }, { "class": "instructor", "context": "Qualified professional to guide novices and experts in extreme adventures", "id": 11 }, { "class": "proposal", "context": "Detailed offer of tours, describing each adrenaline rush included in the package", "id": 12 } ]
My guide has not yet confirmed the time for the skydiving jump
instructor
11
1en
0positive
customer who wishes to venture into a unique underwater experience with the travel agency
[ { "class": "course", "context": "Diving training for reefs, aiming at safety and maximum enjoyment", "id": 1 }, { "class": "equipment", "context": "High-quality items for deep-sea exploration", "id": 2 }, { "class": "photography", "context": "Capturing unforgettable moments under the crystal-clear waters, capturing marine life", "id": 3 }, { "class": "course", "context": "Diving training for reefs, aiming at safety and maximum enjoyment", "id": 4 }, { "class": "equipment", "context": "High-quality items for deep-sea exploration", "id": 5 }, { "class": "photography", "context": "Capturing unforgettable moments under the crystal-clear waters, capturing marine life", "id": 6 }, { "class": "course", "context": "Diving training for reefs, aiming at safety and maximum enjoyment", "id": 7 }, { "class": "equipment", "context": "High-quality items for deep-sea exploration", "id": 8 }, { "class": "photography", "context": "Capturing unforgettable moments under the crystal-clear waters, capturing marine life", "id": 9 } ]
I want to know if the training for the bottom of the sea starts tomorrow
course
7
1en
0positive
catering to clients eager for a photographic safari on African savannas teeming with life
[ { "class": "observation", "context": "Opportunities to spot wild creatures in their natural habitat", "id": 1 }, { "class": "transport", "context": "Suitable vehicles for crossing rugged terrain and safe observation", "id": 2 }, { "class": "observation", "context": "Opportunities to spot wild creatures in their natural habitat", "id": 3 }, { "class": "transport", "context": "Suitable vehicles for crossing rugged terrain and safe observation", "id": 4 }, { "class": "observation", "context": "Opportunities to spot wild creatures in their natural habitat", "id": 5 }, { "class": "transport", "context": "Suitable vehicles for crossing rugged terrain and safe observation", "id": 6 }, { "class": "observation", "context": "Opportunities to spot wild creatures in their natural habitat", "id": 7 }, { "class": "transport", "context": "Suitable vehicles for crossing rugged terrain and safe observation", "id": 8 } ]
'Will the vehicle have enough opening to take pictures?'
transport
8
1en
0positive
catering to clients interested in kayaking tours on challenging whitewater rivers
[ { "class": "itinerary", "context": "Mapping of the best routes to conquer whitewater", "id": 1 }, { "class": "equipment", "context": "Quality accessories to handle the forces of the currents", "id": 2 }, { "class": "itinerary", "context": "Mapping of the best routes to conquer whitewater", "id": 3 }, { "class": "equipment", "context": "Quality accessories to handle the forces of the currents", "id": 4 }, { "class": "itinerary", "context": "for Itinerary: Mapping of the best routes to conquer whitewater", "id": 5 }, { "class": "equipment", "context": "for Equipment: Quality accessories to handle the forces of the currents", "id": 6 } ]
I need to check if I will receive all the material for the descent beforehand
equipment
6
1en
0positive
clients planning a climbing trip with the agency
[ { "class": "itinerary", "context": "of the class Itinerary: A detailed route from the start to the end of the journey, including scheduled climbs", "id": 1 }, { "class": "cancellation", "context": "of the class Cancellation: Withdrawal from the trip by the client, which may involve a refund", "id": 2 }, { "class": "payment", "context": "of the class Payment: Transfer of money to confirm the reservation of the adventure", "id": 3 }, { "class": "package", "context": "of the class Package: A set of services for a complete adventure experience", "id": 4 }, { "class": "itinerary", "context": "of the class Itinerary: A detailed route from the start to the end of the journey, including scheduled climbs", "id": 5 }, { "class": "cancellation", "context": "of the class Cancellation: Withdrawal from the trip by the client, which may involve a refund", "id": 6 }, { "class": "payment", "context": "of the class Payment: Transfer of money to confirm the reservation of the adventure", "id": 7 }, { "class": "package", "context": "of the class Package: A set of services for a complete adventure experience", "id": 8 } ]
Does this amount include even the safety equipment?
package
8
1en
0positive
customer inquiries regarding baggage policy for trekking
[ { "class": "baggage", "context": "List of allowed items and restrictions for the trek", "id": 1 }, { "class": "destination", "context": "The specific location where the trekking activity will take place", "id": 2 }, { "class": "booking", "context": "Confirmation of participation in the adventure upon payment", "id": 3 }, { "class": "weather", "context": "Expected meteorological conditions during the hike", "id": 4 }, { "class": "accommodation", "context": "Type of lodging provided on these trips", "id": 5 }, { "class": "baggage", "context": "List of allowed items and restrictions for the trek", "id": 6 }, { "class": "destination", "context": "The specific location where the trekking activity will take place", "id": 7 }, { "class": "booking", "context": "Confirmation of participation in the adventure upon payment", "id": 8 }, { "class": "weather", "context": "Expected meteorological conditions during the hike", "id": 9 }, { "class": "accommodation", "context": "Type of lodging provided on these trips", "id": 10 }, { "class": "baggage", "context": "List of allowed items and restrictions for the trek", "id": 11 }, { "class": "destination", "context": "The specific location where the trekking activity will take place", "id": 12 }, { "class": "booking", "context": "Confirmation of participation in the adventure upon payment", "id": 13 }, { "class": "weather", "context": "Expected meteorological conditions during the hike", "id": 14 }, { "class": "accommodation", "context": "Type of lodging provided on these trips", "id": 15 }, { "class": "baggage", "context": "List of allowed items and restrictions for the trek", "id": 16 }, { "class": "destination", "context": "The specific location where the trekking activity will take place", "id": 17 }, { "class": "booking", "context": "Confirmation of participation in the adventure upon payment", "id": 18 }, { "class": "weather", "context": "Expected meteorological conditions during the hike", "id": 19 }, { "class": "accommodation", "context": "Type of lodging provided on these trips", "id": 20 } ]
What is the maximum weight I can carry in the backpack?
baggage
16
1en
0positive
customer inquiries about unique diving experiences
[ { "class": "location", "context": "of the Location class: Specific point chosen for underwater activities", "id": 1 }, { "class": "fauna", "context": "of the Fauna class: Animals to be observed during the dive", "id": 2 }, { "class": "instruction", "context": "of the Instruction class: Information and training for safe diving", "id": 3 }, { "class": "duration", "context": "of the Duration class: Total time of the underwater tour", "id": 4 }, { "class": "equipment", "context": "of the Equipment class: Necessary kit to perform the dive adequately", "id": 5 }, { "class": "location", "context": "of the Location class: Specific point chosen for underwater activities", "id": 6 }, { "class": "fauna", "context": "of the Fauna class: Animals to be observed during the dive", "id": 7 }, { "class": "instruction", "context": "of the Instruction class: Information and training for safe diving", "id": 8 }, { "class": "duration", "context": "of the Duration class: Total time of the underwater tour", "id": 9 }, { "class": "equipment", "context": "of the Equipment class: Necessary kit to perform the dive adequately", "id": 10 }, { "class": "location", "context": "Specific point chosen for underwater activities", "id": 11 }, { "class": "fauna", "context": "Animals to be observed during the dive", "id": 12 }, { "class": "instruction", "context": "Information and training for safe diving", "id": 13 }, { "class": "duration", "context": "Total time of the underwater tour", "id": 14 }, { "class": "equipment", "context": "Necessary kit to perform the dive adequately", "id": 15 } ]
How many hours do we stay underwater at that spot?
duration
14
1en
0positive
clients interested in mountain biking through the mountains
[ { "class": "route", "context": "of the Route class: Predefined paths to ride a bike through", "id": 1 }, { "class": "rental", "context": "of the Rental class: Bicycle rental service for the tours", "id": 2 }, { "class": "safety", "context": "of the Safety class: Measures for protection during the rides", "id": 3 }, { "class": "assistance", "context": "of the Assistance class: Help available in cases of problems or accidents", "id": 4 }, { "class": "route", "context": "of the Route class: Predefined paths to ride a bike through", "id": 5 }, { "class": "rental", "context": "of the Rental class: Bicycle rental service for the tours", "id": 6 }, { "class": "safety", "context": "of the Safety class: Measures for protection during the rides", "id": 7 }, { "class": "assistance", "context": "of the Assistance class: Help available in cases of problems or accidents", "id": 8 }, { "class": "route", "context": "Predefined paths to ride a bike through", "id": 9 }, { "class": "rental", "context": "Bicycle rental service for the tours", "id": 10 }, { "class": "safety", "context": "Measures for protection during the rides", "id": 11 }, { "class": "assistance", "context": "Help available in cases of problems or accidents", "id": 12 } ]
If the tire punctures, is there someone to help?
assistance
12
1en
0positive
assisting clients inquiring about eco-friendly tours in tropical rainforests
[ { "class": "flora", "context": "Variety of plants to be seen during the hike", "id": 1 }, { "class": "fauna", "context": "Wildlife that can be spotted in the habitat", "id": 2 }, { "class": "guides", "context": "Region's experts accompanying tourists", "id": 3 }, { "class": "trail", "context": "Mapped paths for exploring the jungle", "id": 4 }, { "class": "equipment", "context": "Essential items for safe hiking in the forest", "id": 5 }, { "class": "environmental impact", "context": "Effects of tourist activities on the local ecosystem", "id": 6 }, { "class": "flora", "context": "Variety of plants to be seen during the hike", "id": 7 }, { "class": "fauna", "context": "Wildlife that can be spotted in the habitat", "id": 8 }, { "class": "guides", "context": "Region's experts accompanying tourists", "id": 9 }, { "class": "trail", "context": "Mapped paths for exploring the jungle", "id": 10 }, { "class": "equipment", "context": "Essential items for safe hiking in the forest", "id": 11 }, { "class": "environmental impact", "context": "Effects of tourist activities on the local ecosystem", "id": 12 }, { "class": "flora", "context": "Variety of plants to be seen during the hike", "id": 13 }, { "class": "fauna", "context": "Wildlife that can be spotted in the habitat", "id": 14 }, { "class": "guides", "context": "Region's experts accompanying tourists", "id": 15 }, { "class": "trail", "context": "Mapped paths for exploring the jungle", "id": 16 }, { "class": "equipment", "context": "Essential items for safe hiking in the forest", "id": 17 }, { "class": "environmental impact", "context": "Effects of tourist activities on the local ecosystem", "id": 18 }, { "class": "flora", "context": "Variety of plants to be seen during the hike", "id": 19 }, { "class": "fauna", "context": "Wildlife that can be spotted in the habitat", "id": 20 }, { "class": "guides", "context": "Region's experts accompanying tourists", "id": 21 }, { "class": "trail", "context": "Mapped paths for exploring the jungle", "id": 22 }, { "class": "equipment", "context": "Essential items for safe hiking in the forest", "id": 23 }, { "class": "environmental impact", "context": "Effects of tourist activities on the local ecosystem", "id": 24 } ]
Will I need special boots for this hike?
equipment
23
1en
0positive
a travel agency focused on adventure trips
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I skydived but lost the footage, can you help?
customer service
9
1en
0positive
a travel agency that specializes in adventure travel
[ { "class": "evaluation", "context": "Your feedback is valuable; it helps us take you to even higher levels", "id": 1 }, { "class": "cancellation", "context": "Flexibility to deal with unforeseen events and adjust your travel plans", "id": 2 }, { "class": "partnership", "context": "We work with the best partners to enhance your experience with safety and quality", "id": 3 }, { "class": "sustainability", "context": "We respect nature with responsible practices that keep the adventure alive for everyone", "id": 4 }, { "class": "documentation", "context": "We guide you on what is necessary to cross borders without mishaps and enjoy your destination", "id": 5 }, { "class": "equipment", "context": "The best and safest equipment for an uninterrupted and impactful adventure", "id": 6 }, { "class": "evaluation", "context": "Your feedback is valuable; it helps us take you to even higher levels", "id": 7 }, { "class": "cancellation", "context": "Flexibility to deal with unforeseen events and adjust your travel plans", "id": 8 }, { "class": "partnership", "context": "We work with the best partners to enhance your experience with safety and quality", "id": 9 }, { "class": "sustainability", "context": "We respect nature with responsible practices that keep the adventure alive for everyone", "id": 10 }, { "class": "documentation", "context": "We guide you on what is necessary to cross borders without mishaps and enjoy your destination", "id": 11 }, { "class": "equipment", "context": "The best and safest equipment for an uninterrupted and impactful adventure", "id": 12 }, { "class": "evaluation", "context": "Your feedback is valuable; it helps us take you to even higher levels", "id": 13 }, { "class": "cancellation", "context": "Flexibility to deal with unforeseen events and adjust your travel plans", "id": 14 }, { "class": "partnership", "context": "We work with the best partners to enhance your experience with safety and quality", "id": 15 }, { "class": "sustainability", "context": "We respect nature with responsible practices that keep the adventure alive for everyone", "id": 16 }, { "class": "documentation", "context": "We guide you on what is necessary to cross borders without mishaps and enjoy your destination", "id": 17 }, { "class": "equipment", "context": "The best and safest equipment for an uninterrupted and impactful adventure", "id": 18 }, { "class": "evaluation", "context": "Your feedback is valuable; it helps us take you to even higher levels", "id": 19 }, { "class": "cancellation", "context": "Flexibility to deal with unforeseen events and adjust your travel plans", "id": 20 }, { "class": "partnership", "context": "We work with the best partners to enhance your experience with safety and quality", "id": 21 }, { "class": "sustainability", "context": "We respect nature with responsible practices that keep the adventure alive for everyone", "id": 22 }, { "class": "documentation", "context": "We guide you on what is necessary to cross borders without mishaps and enjoy your destination", "id": 23 }, { "class": "equipment", "context": "The best and safest equipment for an uninterrupted and impactful adventure", "id": 24 } ]
I wanted to change the date of my climbing trip because of the rain, is it possible?
cancellation
20
1en
0positive
a travel agency that focuses on adventure travel
[ { "class": "preservation", "context": "of the Preservation class: Have fun without leaving a trace, preserving the untouched natural beauty for generations", "id": 1 }, { "class": "challenge", "context": "of the Challenge class: Testing your adventurous spirit with activities that push boundaries", "id": 2 }, { "class": "authenticity", "context": "of the Authenticity class: Experiences that stand out for their genuineness and complete immersion in local culture", "id": 3 }, { "class": "memory", "context": "of the Memory class: Creating memories that will last, from every smile to every accomplishment", "id": 4 }, { "class": "preservation", "context": "of the Preservation class: Have fun without leaving a trace, preserving the untouched natural beauty for generations", "id": 5 }, { "class": "challenge", "context": "of the Challenge class: Testing your adventurous spirit with activities that push boundaries", "id": 6 }, { "class": "authenticity", "context": "of the Authenticity class: Experiences that stand out for their genuineness and complete immersion in local culture", "id": 7 }, { "class": "memory", "context": "of the Memory class: Creating memories that will last, from every smile to every accomplishment", "id": 8 }, { "class": "preservation", "context": "of the Preservation class: Have fun without leaving a trace, preserving the untouched natural beauty for generations", "id": 9 }, { "class": "challenge", "context": "of the Challenge class: Testing your adventurous spirit with activities that push boundaries", "id": 10 }, { "class": "authenticity", "context": "of the Authenticity class: Experiences that stand out for their genuineness and complete immersion in local culture", "id": 11 }, { "class": "memory", "context": "of the Memory class: Creating memories that will last, from every smile to every accomplishment", "id": 12 }, { "class": "preservation", "context": "Have fun without leaving a trace, preserving the untouched natural beauty for generations", "id": 13 }, { "class": "challenge", "context": "Testing your adventurous spirit with activities that push boundaries", "id": 14 }, { "class": "authenticity", "context": "Experiences that stand out for their genuineness and complete immersion in local culture", "id": 15 }, { "class": "memory", "context": "Creating memories that will last, from every smile to every accomplishment", "id": 16 } ]
The rappel down the waterfall was epic, I will keep that with me forever
memory
16
1en
0positive
a travel agency specializing in adventure travel to exotic and challenging destinations
[ { "class": "booking", "context": "The act of securing your spot in activities and accommodations for the epic journey that awaits", "id": 1 }, { "class": "guide", "context": "An experienced professional who leads you through trails and routes, ensuring safety and local knowledge", "id": 2 }, { "class": "package", "context": "A combination of services and experiences selected to make the adventure even more complete and exciting", "id": 3 }, { "class": "cancellation", "context": "The withdrawal from previously agreed services, subject to established terms and conditions", "id": 4 }, { "class": "booking", "context": "The act of securing your spot in activities and accommodations for the epic journey that awaits", "id": 5 }, { "class": "guide", "context": "An experienced professional who leads you through trails and routes, ensuring safety and local knowledge", "id": 6 }, { "class": "package", "context": "A combination of services and experiences selected to make the adventure even more complete and exciting", "id": 7 }, { "class": "cancellation", "context": "The withdrawal from previously agreed services, subject to established terms and conditions", "id": 8 }, { "class": "booking", "context": "The act of securing your spot in activities and accommodations for the epic journey that awaits", "id": 9 }, { "class": "guide", "context": "An experienced professional who leads you through trails and routes, ensuring safety and local knowledge", "id": 10 }, { "class": "package", "context": "A combination of services and experiences selected to make the adventure even more complete and exciting", "id": 11 }, { "class": "cancellation", "context": "The withdrawal from previously agreed services, subject to established terms and conditions", "id": 12 } ]
It's been a week and they still haven't confirmed my booking
booking
9
1en
0positive
a tourism agency focused on adventure travel with an emphasis on long-distance trails and hikes
[ { "class": "route", "context": "of the Route class: A meticulously mapped path to ensure the beauty and challenge of the routes", "id": 1 }, { "class": "preparation", "context": "of the Preparation class: The planning and training process to equip adventurers for the journey", "id": 2 }, { "class": "route", "context": "of the Route class: A meticulously mapped path to ensure the beauty and challenge of the routes", "id": 3 }, { "class": "preparation", "context": "of the Preparation class: The planning and training process to equip adventurers for the journey", "id": 4 }, { "class": "route", "context": "A meticulously mapped path to ensure the beauty and challenge of the routes", "id": 5 }, { "class": "preparation", "context": "The planning and training process to equip adventurers for the journey", "id": 6 } ]
I did not receive information about which trail we would be exploring
route
5
1en
0positive
a travel agency focused on adventure journeys for the discovery of remote and ancient cultures
[ { "class": "workshop", "context": "Educational sessions where you learn about the customs and traditions of lesser-known peoples", "id": 1 }, { "class": "excursion", "context": "Guided tours that take you to the heart of local traditions and history", "id": 2 }, { "class": "workshop", "context": "Educational sessions where you learn about the customs and traditions of lesser-known peoples", "id": 3 }, { "class": "excursion", "context": "Guided tours that take you to the heart of local traditions and history", "id": 4 }, { "class": "workshop", "context": "Educational sessions where you learn about the customs and traditions of lesser-known peoples", "id": 5 }, { "class": "excursion", "context": "Guided tours that take you to the heart of local traditions and history", "id": 6 } ]
I wanted to understand more about the customs before the desert excursion
workshop
5
1en
0positive
adventure travel agencies that combine relaxation on paradisiacal beaches after the adrenaline rush
[ { "class": "accommodation", "context": "Inviting places for a well-deserved rest after a day full of emotions and discoveries", "id": 1 }, { "class": "transportation", "context": "Means of conveyance selected to offer comfort and efficiency during your adventure", "id": 2 }, { "class": "accommodation", "context": "Inviting places for a well-deserved rest after a day full of emotions and discoveries", "id": 3 }, { "class": "transportation", "context": "Means of conveyance selected to offer comfort and efficiency during your adventure", "id": 4 }, { "class": "accommodation", "context": "for Accommodation: Inviting places for a well-deserved rest after a day full of emotions and discoveries", "id": 5 }, { "class": "transportation", "context": "for Transportation: Means of conveyance selected to offer comfort and efficiency during your adventure", "id": 6 } ]
I am trying to figure out the type of transportation to the tropical retreat
transportation
6
1en
0positive
adventure travel agencies offering survival courses in inhospitable environments
[ { "class": "instructor", "context": "A trained specialist for teaching how to face and overcome challenges in extreme conditions", "id": 1 }, { "class": "security", "context": "A set of practices and equipment to protect the traveler in the most severe environments", "id": 2 }, { "class": "instructor", "context": "A trained specialist for teaching how to face and overcome challenges in extreme conditions", "id": 3 }, { "class": "security", "context": "A set of practices and equipment to protect the traveler in the most severe environments", "id": 4 }, { "class": "instructor", "context": "A trained specialist for teaching how to face and overcome challenges in extreme conditions", "id": 5 }, { "class": "security", "context": "A set of practices and equipment to protect the traveler in the most severe environments", "id": 6 } ]
I would like to know the credentials of the specialist who will be conducting the training
instructor
5
1en
0positive
a travel agency focusing on adventure trips with an emphasis on caving and cave exploration
[ { "class": "equipment", "context": "Special kit for caving activity, ensuring safety and adaptability to the underground territory", "id": 1 }, { "class": "itinerary", "context": "Selection of magical and enigmatic caves for a unique and unforgettable experience", "id": 2 }, { "class": "equipment", "context": "Special kit for caving activity, ensuring safety and adaptability to the underground territory", "id": 3 }, { "class": "itinerary", "context": "Selection of magical and enigmatic caves for a unique and unforgettable experience", "id": 4 }, { "class": "equipment", "context": "Special kit for caving activity, ensuring safety and adaptability to the underground territory", "id": 5 }, { "class": "itinerary", "context": "Selection of magical and enigmatic caves for a unique and unforgettable experience", "id": 6 } ]
I am curious about the places we will visit underground
itinerary
6
1en
0positive
a travel agency specialized in adventure trips with diving activities in coral reefs
[ { "class": "instruction", "context": "of the Instruction class: Training dedicated to those who wish to explore the depths", "id": 1 }, { "class": "ecosystem", "context": "of the Ecosystem class: Diving in crystal clear waters for magnificent encounters with a rich aquatic biodiversity", "id": 2 }, { "class": "instruction", "context": "of the Instruction class: Training dedicated to those who wish to explore the depths", "id": 3 }, { "class": "ecosystem", "context": "of the Ecosystem class: Diving in crystal clear waters for magnificent encounters with a rich aquatic biodiversity", "id": 4 }, { "class": "instruction", "context": "of the Instruction class: Training dedicated to those who wish to explore the depths", "id": 5 }, { "class": "ecosystem", "context": "of the Ecosystem class: Diving in crystal clear waters for magnificent encounters with a rich aquatic biodiversity", "id": 6 }, { "class": "instruction", "context": "Training dedicated to those who wish to explore the depths", "id": 7 }, { "class": "ecosystem", "context": "Diving in crystal clear waters for magnificent encounters with a rich aquatic biodiversity", "id": 8 } ]
I would like to know more details about the marine life we will encounter
ecosystem
8
1en
0positive
a travel agency focused on adventure trips for paragliding on majestic mountains
[ { "class": "flight", "context": "of the Flight class: The thrilling sensation of soaring in the sky, with breathtaking views of the surrounding peaks", "id": 1 }, { "class": "insurance", "context": "of the Insurance class: Protection policy to cover potential risks during the practice of aerial sports", "id": 2 }, { "class": "altitude", "context": "of the Altitude class: Preparation to face and appreciate the thin air and landscapes from high points", "id": 3 }, { "class": "flight", "context": "of the Flight class: The thrilling sensation of soaring in the sky, with breathtaking views of the surrounding peaks", "id": 4 }, { "class": "insurance", "context": "of the Insurance class: Protection policy to cover potential risks during the practice of aerial sports", "id": 5 }, { "class": "altitude", "context": "of the Altitude class: Preparation to face and appreciate the thin air and landscapes from high points", "id": 6 }, { "class": "flight", "context": "of the Flight class: The thrilling sensation of soaring in the sky, with breathtaking views of the surrounding peaks", "id": 7 }, { "class": "insurance", "context": "of the Insurance class: Protection policy to cover potential risks during the practice of aerial sports", "id": 8 }, { "class": "altitude", "context": "of the Altitude class: Preparation to face and appreciate the thin air and landscapes from high points", "id": 9 }, { "class": "flight", "context": "The thrilling sensation of soaring in the sky, with breathtaking views of the surrounding peaks", "id": 10 }, { "class": "insurance", "context": "Protection policy to cover potential risks during the practice of aerial sports", "id": 11 }, { "class": "altitude", "context": "Preparation to face and appreciate the thin air and landscapes from high points", "id": 12 } ]
The anticipation is high to feel the breeze at altitude!
altitude
12
1en
0positive
a travel agency specializing in mountain adventure travel
[ { "class": "itinerary", "context": "Customized itinerary with trails, climbs and stops for amazing photos", "id": 1 }, { "class": "package", "context": "Travel combos with guaranteed fun and all equipment included", "id": 2 }, { "class": "assistance", "context": "Quick support for questions or unexpected issues, whether on the trail or at the campsite", "id": 3 }, { "class": "payment", "context": "Easy and secure process to confirm your dream trip without hassle", "id": 4 }, { "class": "cancellation", "context": "Flexible policy for plan changes, without headaches", "id": 5 }, { "class": "itinerary", "context": "Customized itinerary with trails, climbs and stops for amazing photos", "id": 6 }, { "class": "package", "context": "Travel combos with guaranteed fun and all equipment included", "id": 7 }, { "class": "assistance", "context": "Quick support for questions or unexpected issues, whether on the trail or at the campsite", "id": 8 }, { "class": "payment", "context": "Easy and secure process to confirm your dream trip without hassle", "id": 9 }, { "class": "cancellation", "context": "Flexible policy for plan changes, without headaches", "id": 10 }, { "class": "itinerary", "context": "Customized itinerary with trails, climbs and stops for amazing photos", "id": 11 }, { "class": "package", "context": "Travel combos with guaranteed fun and all equipment included", "id": 12 }, { "class": "assistance", "context": "Quick support for questions or unexpected issues, whether on the trail or at the campsite", "id": 13 }, { "class": "payment", "context": "Easy and secure process to confirm your dream trip without hassle", "id": 14 }, { "class": "cancellation", "context": "Flexible policy for plan changes, without headaches", "id": 15 } ]
I've booked the trail, but now I need to postpone the date, how do I do that?
cancellation
15
1en
0positive
a travel agency focused on underwater diving tours
[ { "class": "booking", "context": "Secure your spot on the boat and get ready to discover the underwater world", "id": 1 }, { "class": "insurance", "context": "Travel with peace of mind with full coverage, from the boat to the most colorful coral", "id": 2 }, { "class": "instruction", "context": "Detailed training to ensure your dive is unforgettable and safe", "id": 3 }, { "class": "equipment", "context": "All the necessary gadgets to breathe under the water and take selfies with the fishes", "id": 4 }, { "class": "destination", "context": "Exotic locations with clear waters, diverse marine life, and mysterious shipwrecks", "id": 5 }, { "class": "booking", "context": "Secure your spot on the boat and get ready to discover the underwater world", "id": 6 }, { "class": "insurance", "context": "Travel with peace of mind with full coverage, from the boat to the most colorful coral", "id": 7 }, { "class": "instruction", "context": "Detailed training to ensure your dive is unforgettable and safe", "id": 8 }, { "class": "equipment", "context": "All the necessary gadgets to breathe under the water and take selfies with the fishes", "id": 9 }, { "class": "destination", "context": "Exotic locations with clear waters, diverse marine life, and mysterious shipwrecks", "id": 10 }, { "class": "booking", "context": "Secure your spot on the boat and get ready to discover the underwater world", "id": 11 }, { "class": "insurance", "context": "Travel with peace of mind with full coverage, from the boat to the most colorful coral", "id": 12 }, { "class": "instruction", "context": "Detailed training to ensure your dive is unforgettable and safe", "id": 13 }, { "class": "equipment", "context": "All the necessary gadgets to breathe under the water and take selfies with the fishes", "id": 14 }, { "class": "destination", "context": "Exotic locations with clear waters, diverse marine life, and mysterious shipwrecks", "id": 15 } ]
I want to see corals, which place do you recommend this month?
destination
15
1en
0positive
travel agencies that specialize in photographic safaris in Africa
[ { "class": "accommodation", "context": "Rustic lodgings amidst the savanna, waking up to the sound of wild animals", "id": 1 }, { "class": "guidance", "context": "Knowledgeable, nature-loving guides lead through exciting sighting trails", "id": 2 }, { "class": "transportation", "context": "Vehicles adapted for rugged terrain, perfect for following the big cats", "id": 3 }, { "class": "equipment", "context": "High-range cameras and lenses to capture the lion on the golden horizon", "id": 4 }, { "class": "accommodation", "context": "Rustic lodgings amidst the savanna, waking up to the sound of wild animals", "id": 5 }, { "class": "guidance", "context": "Knowledgeable, nature-loving guides lead through exciting sighting trails", "id": 6 }, { "class": "transportation", "context": "Vehicles adapted for rugged terrain, perfect for following the big cats", "id": 7 }, { "class": "equipment", "context": "High-range cameras and lenses to capture the lion on the golden horizon", "id": 8 }, { "class": "accommodation", "context": "Rustic lodgings amidst the savanna, waking up to the sound of wild animals", "id": 9 }, { "class": "guidance", "context": "Knowledgeable, nature-loving guides lead through exciting sighting trails", "id": 10 }, { "class": "transportation", "context": "Vehicles adapted for rugged terrain, perfect for following the big cats", "id": 11 }, { "class": "equipment", "context": "High-range cameras and lenses to capture the lion on the golden horizon", "id": 12 } ]
My lens broke, do you have extras for sale or rent?
equipment
12
1en
0positive
a travel agency that specializes in yoga retreats in Bali
[ { "class": "registration", "context": "A streamlined process for joining the Zen group in tropical lands", "id": 1 }, { "class": "accommodation", "context": "Rooms with sea views provide the setting for peaceful meditation", "id": 2 }, { "class": "catering", "context": "Organic, healthy, and delicious detox menu to complement your spiritual journey", "id": 3 }, { "class": "schedule", "context": "Daily activities of yoga, meditation, and workshops on mental and physical well-being", "id": 4 }, { "class": "registration", "context": "A streamlined process for joining the Zen group in tropical lands", "id": 5 }, { "class": "accommodation", "context": "Rooms with sea views provide the setting for peaceful meditation", "id": 6 }, { "class": "catering", "context": "Organic, healthy, and delicious detox menu to complement your spiritual journey", "id": 7 }, { "class": "schedule", "context": "Daily activities of yoga, meditation, and workshops on mental and physical well-being", "id": 8 } ]
I want to change the diet included in my package, is that possible?
catering
7
1en
0positive
travel agencies that focus on tours to European wineries
[ { "class": "itinerary", "context": "Custom itineraries through wine regions, VIP tastings, and breathtaking landscapes", "id": 1 }, { "class": "booking", "context": "Guaranteed seating to savor the essence of the grape in the finest terroirs", "id": 2 }, { "class": "transportation", "context": "Comfortable transfers for you to relax between glasses", "id": 3 }, { "class": "accommodation", "context": "Charming stays in historic stone houses or luxurious boutique hotels", "id": 4 }, { "class": "itinerary", "context": "Custom itineraries through wine regions, VIP tastings, and breathtaking landscapes", "id": 5 }, { "class": "booking", "context": "Guaranteed seating to savor the essence of the grape in the finest terroirs", "id": 6 }, { "class": "transportation", "context": "Comfortable transfers for you to relax between glasses", "id": 7 }, { "class": "accommodation", "context": "Charming stays in historic stone houses or luxurious boutique hotels", "id": 8 }, { "class": "itinerary", "context": "Custom itineraries through wine regions, VIP tastings, and breathtaking landscapes", "id": 9 }, { "class": "booking", "context": "Guaranteed seating to savor the essence of the grape in the finest terroirs", "id": 10 }, { "class": "transportation", "context": "Comfortable transfers for you to relax between glasses", "id": 11 }, { "class": "accommodation", "context": "Charming stays in historic stone houses or luxurious boutique hotels", "id": 12 } ]
I missed the morning bus, is there another one to the winery today?
transportation
11
1en
0positive
travel agency services for trekking experiences in Patagonia
[ { "class": "guide", "context": "Mountain climbing experts, telling stories about the glaciers as you climb", "id": 1 }, { "class": "weather", "context": "Real-time updates so the cold weather never catches adventurers by surprise", "id": 2 }, { "class": "equipment", "context": "Boots and jackets to withstand the biting wind and enjoy the climb", "id": 3 }, { "class": "route", "context": "Strategically chosen paths for postcard-worthy views and rewarding challenges", "id": 4 }, { "class": "booking", "context": "Guaranteed space on the trail preferred by seasoned explorers", "id": 5 }, { "class": "guide", "context": "Mountain climbing experts, telling stories about the glaciers as you climb", "id": 6 }, { "class": "weather", "context": "Real-time updates so the cold weather never catches adventurers by surprise", "id": 7 }, { "class": "equipment", "context": "Boots and jackets to withstand the biting wind and enjoy the climb", "id": 8 }, { "class": "route", "context": "Strategically chosen paths for postcard-worthy views and rewarding challenges", "id": 9 }, { "class": "booking", "context": "Guaranteed space on the trail preferred by seasoned explorers", "id": 10 } ]
The sky is overcast; will it turn worse during the hike?
weather
7
1en
0positive
a tourism agency for exploring caves and grotto systems
[ { "class": "safety", "context": "Special equipment and training to ensure risk-free exploration", "id": 1 }, { "class": "accommodation", "context": "Camping options with all the comforts after a day underground", "id": 2 }, { "class": "transportation", "context": "Offroad vehicles to take you to the heart of the earth with excitement and safety", "id": 3 }, { "class": "adventure", "context": "Rappelling descents, water crossings, and challenges that get the adrenaline pumping", "id": 4 }, { "class": "equipment", "context": "Headlamps, helmets, and vests for a clear journey into the depths", "id": 5 }, { "class": "safety", "context": "Special equipment and training to ensure risk-free exploration", "id": 6 }, { "class": "accommodation", "context": "Camping options with all the comforts after a day underground", "id": 7 }, { "class": "transportation", "context": "Offroad vehicles to take you to the heart of the earth with excitement and safety", "id": 8 }, { "class": "adventure", "context": "Rappelling descents, water crossings, and challenges that get the adrenaline pumping", "id": 9 }, { "class": "equipment", "context": "Headlamps, helmets, and vests for a clear journey into the depths", "id": 10 }, { "class": "safety", "context": "Special equipment and training to ensure risk-free exploration", "id": 11 }, { "class": "accommodation", "context": "Camping options with all the comforts after a day underground", "id": 12 }, { "class": "transportation", "context": "Offroad vehicles to take you to the heart of the earth with excitement and safety", "id": 13 }, { "class": "adventure", "context": "Rappelling descents, water crossings, and challenges that get the adrenaline pumping", "id": 14 }, { "class": "equipment", "context": "Headlamps, helmets, and vests for a clear journey into the depths", "id": 15 } ]
I just arrived and need waterproof boots, do you provide them?
equipment
15
1en
0positive
tourism agencies for local culinary experiences in exotic destinations
[ { "class": "lesson", "context": "Local chefs teach how to prepare typical dishes in kitchens full of spices", "id": 1 }, { "class": "market", "context": "Guided tours through vibrant markets to select the freshest ingredients", "id": 2 }, { "class": "tasting", "context": "Gastronomic experiences that awaken all the senses with authentic flavors", "id": 3 }, { "class": "booking", "context": "Book your spot and venture into the flavors of the chosen destination", "id": 4 }, { "class": "lesson", "context": "Local chefs teach how to prepare typical dishes in kitchens full of spices", "id": 5 }, { "class": "market", "context": "Guided tours through vibrant markets to select the freshest ingredients", "id": 6 }, { "class": "tasting", "context": "Gastronomic experiences that awaken all the senses with authentic flavors", "id": 7 }, { "class": "booking", "context": "Book your spot and venture into the flavors of the chosen destination", "id": 8 } ]
I want to learn how to make that dish, when is the next class?
lesson
5
1en
0positive
bird-watching tourism agency for tropical forests
[ { "class": "equipment", "context": "Binoculars and field guides available to not miss any winged detail", "id": 1 }, { "class": "trail", "context": "Paths and secret hideaways leading to the most spectacular nests", "id": 2 }, { "class": "guide", "context": "Ornithologists with eagle eyes to point out the rarest species in flight", "id": 3 }, { "class": "accommodation", "context": "Eco-friendly cabins immersed in nature for a sleep to the sound of squawks", "id": 4 }, { "class": "equipment", "context": "Binoculars and field guides available to not miss any winged detail", "id": 5 }, { "class": "trail", "context": "Paths and secret hideaways leading to the most spectacular nests", "id": 6 }, { "class": "guide", "context": "Ornithologists with eagle eyes to point out the rarest species in flight", "id": 7 }, { "class": "accommodation", "context": "Eco-friendly cabins immersed in nature for a sleep to the sound of squawks", "id": 8 }, { "class": "equipment", "context": "Binoculars and field guides available to not miss any winged detail", "id": 9 }, { "class": "trail", "context": "Paths and secret hideaways leading to the most spectacular nests", "id": 10 }, { "class": "guide", "context": "Ornithologists with eagle eyes to point out the rarest species in flight", "id": 11 }, { "class": "accommodation", "context": "Eco-friendly cabins immersed in nature for a sleep to the sound of squawks", "id": 12 } ]
I forgot my binoculars; do you have any to lend during the tour?
equipment
9
1en
0positive
travel agency services for cycling trips through vineyards and hills
[ { "class": "itinerary", "context": "Cycling among grapes and olive oil with strategic stops for tasting and resting", "id": 1 }, { "class": "rental", "context": "Bikes adjusted and ready to hit the sunny roads without any worries", "id": 2 }, { "class": "assistance", "context": "Quick help for flat tires or necessary adjustments, just a call away", "id": 3 }, { "class": "accommodation", "context": "Charming stays with secure bicycle storage and a workshop for cyclists", "id": 4 }, { "class": "itinerary", "context": "Cycling among grapes and olive oil with strategic stops for tasting and resting", "id": 5 }, { "class": "rental", "context": "Bikes adjusted and ready to hit the sunny roads without any worries", "id": 6 }, { "class": "assistance", "context": "Quick help for flat tires or necessary adjustments, just a call away", "id": 7 }, { "class": "accommodation", "context": "Charming stays with secure bicycle storage and a workshop for cyclists", "id": 8 }, { "class": "itinerary", "context": "Cycling among grapes and olive oil with strategic stops for tasting and resting", "id": 9 }, { "class": "rental", "context": "Bikes adjusted and ready to hit the sunny roads without any worries", "id": 10 }, { "class": "assistance", "context": "Quick help for flat tires or necessary adjustments, just a call away", "id": 11 }, { "class": "accommodation", "context": "Charming stays with secure bicycle storage and a workshop for cyclists", "id": 12 } ]
I got a flat tire on the ride, how do I get help here on the road?
assistance
11
1en
0positive
Accommodation
[ { "class": "guide", "context": "Local experts who accompany tourists, providing insights into traditions and spiritual practices", "id": 1 }, { "class": "transportation", "context": "Comfortable and efficient vehicles designated to move guests to sacred sites", "id": 2 }, { "class": "service", "context": "Dedicated customer support throughout the spiritual journey, with attention to individual details", "id": 3 }, { "class": "workshop", "context": "Educational sessions on meditation techniques, history, and culture of the spiritual retreat", "id": 4 }, { "class": "guide", "context": "Local experts who accompany tourists, providing insights into traditions and spiritual practices", "id": 5 }, { "class": "transportation", "context": "Comfortable and efficient vehicles designated to move guests to sacred sites", "id": 6 }, { "class": "service", "context": "Dedicated customer support throughout the spiritual journey, with attention to individual details", "id": 7 }, { "class": "workshop", "context": "Educational sessions on meditation techniques, history, and culture of the spiritual retreat", "id": 8 }, { "class": "guide", "context": "Local experts who accompany tourists, providing insights into traditions and spiritual practices", "id": 9 }, { "class": "transportation", "context": "Comfortable and efficient vehicles designated to move guests to sacred sites", "id": 10 }, { "class": "service", "context": "Dedicated customer support throughout the spiritual journey, with attention to individual details", "id": 11 }, { "class": "workshop", "context": "Educational sessions on meditation techniques, history, and culture of the spiritual retreat", "id": 12 } ]
Where can I find details about the practices we will do there?
workshop
12
1en
0positive
history
[ { "class": "transportation", "context": "of the Transportation class: Travel to the castles arranged by the agency, including stylish carriages", "id": 1 }, { "class": "event", "context": "of the Event class: Banquets and tournaments that recreate the medieval lifestyle for modern adventurers", "id": 2 }, { "class": "package", "context": "of the Package class: Combinations of services that include lodging, meals, and activities for travelers", "id": 3 }, { "class": "souvenir", "context": "of the Souvenir class: Themed souvenirs available for purchase as a memento of the medieval experience", "id": 4 }, { "class": "transportation", "context": "of the Transportation class: Travel to the castles arranged by the agency, including stylish carriages", "id": 5 }, { "class": "event", "context": "of the Event class: Banquets and tournaments that recreate the medieval lifestyle for modern adventurers", "id": 6 }, { "class": "package", "context": "of the Package class: Combinations of services that include lodging, meals, and activities for travelers", "id": 7 }, { "class": "souvenir", "context": "of the Souvenir class: Themed souvenirs available for purchase as a memento of the medieval experience", "id": 8 }, { "class": "transportation", "context": "of the Transportation class: Travel to the castles arranged by the agency, including stylish carriages", "id": 9 }, { "class": "event", "context": "of the Event class: Banquets and tournaments that recreate the medieval lifestyle for modern adventurers", "id": 10 }, { "class": "package", "context": "of the Package class: Combinations of services that include lodging, meals, and activities for travelers", "id": 11 }, { "class": "souvenir", "context": "of the Souvenir class: Themed souvenirs available for purchase as a memento of the medieval experience", "id": 12 }, { "class": "transportation", "context": "Travel to the castles arranged by the agency, including stylish carriages", "id": 13 }, { "class": "event", "context": "Banquets and tournaments that recreate the medieval lifestyle for modern adventurers", "id": 14 }, { "class": "package", "context": "Combinations of services that include lodging, meals, and activities for travelers", "id": 15 }, { "class": "souvenir", "context": "Themed souvenirs available for purchase as a memento of the medieval experience", "id": 16 } ]
I want to know if it comes with epic costumes for us to wear there
event
14
1en
0positive
cabin accommodations
[ { "class": "excursion", "context": "of the Excursion class: Guided land tours exploring ancient ruins and idyllic beaches", "id": 1 }, { "class": "culinary", "context": "of the Culinary class: Tasting of local dishes and wines prepared by renowned chefs on board", "id": 2 }, { "class": "entertainment", "context": "of the Entertainment class: Shows and activities on the ship for the enjoyment of passengers in between stops", "id": 3 }, { "class": "itinerary", "context": "of the Itinerary class: Planning of routes through the islands with the best times for visits and leisure", "id": 4 }, { "class": "boarding", "context": "of the Boarding class: Organized process of welcoming travelers on the ship before departure", "id": 5 }, { "class": "excursion", "context": "of the Excursion class: Guided land tours exploring ancient ruins and idyllic beaches", "id": 6 }, { "class": "culinary", "context": "of the Culinary class: Tasting of local dishes and wines prepared by renowned chefs on board", "id": 7 }, { "class": "entertainment", "context": "of the Entertainment class: Shows and activities on the ship for the enjoyment of passengers in between stops", "id": 8 }, { "class": "itinerary", "context": "of the Itinerary class: Planning of routes through the islands with the best times for visits and leisure", "id": 9 }, { "class": "boarding", "context": "of the Boarding class: Organized process of welcoming travelers on the ship before departure", "id": 10 }, { "class": "excursion", "context": "of the Excursion class: Guided land tours exploring ancient ruins and idyllic beaches", "id": 11 }, { "class": "culinary", "context": "of the Culinary class: Tasting of local dishes and wines prepared by renowned chefs on board", "id": 12 }, { "class": "entertainment", "context": "of the Entertainment class: Shows and activities on the ship for the enjoyment of passengers in between stops", "id": 13 }, { "class": "itinerary", "context": "of the Itinerary class: Planning of routes through the islands with the best times for visits and leisure", "id": 14 }, { "class": "boarding", "context": "of the Boarding class: Organized process of welcoming travelers on the ship before departure", "id": 15 }, { "class": "excursion", "context": "Guided land tours exploring ancient ruins and idyllic beaches", "id": 16 }, { "class": "culinary", "context": "Tasting of local dishes and wines prepared by renowned chefs on board", "id": 17 }, { "class": "entertainment", "context": "Shows and activities on the ship for the enjoyment of passengers in between stops", "id": 18 }, { "class": "itinerary", "context": "Planning of routes through the islands with the best times for visits and leisure", "id": 19 }, { "class": "boarding", "context": "Organized process of welcoming travelers on the ship before departure", "id": 20 } ]
Is dinner on the deck included or is it separate?
culinary
17
1en
0positive
bicycles
[ { "class": "itinerary", "context": "of the Itinerary class: Planned circuits passing through stunning landscapes and selected wineries", "id": 1 }, { "class": "tasting", "context": "of the Tasting class: Opportunities to taste exclusive wines and learn about winemaking with experts", "id": 2 }, { "class": "assistance", "context": "of the Assistance class: Prompt help for mechanical issues or questions during the journey", "id": 3 }, { "class": "accommodation", "context": "of the Accommodation class: Selection of charming inns included in the package for rest after a day of activities", "id": 4 }, { "class": "itinerary", "context": "of the Itinerary class: Planned circuits passing through stunning landscapes and selected wineries", "id": 5 }, { "class": "tasting", "context": "of the Tasting class: Opportunities to taste exclusive wines and learn about winemaking with experts", "id": 6 }, { "class": "assistance", "context": "of the Assistance class: Prompt help for mechanical issues or questions during the journey", "id": 7 }, { "class": "accommodation", "context": "of the Accommodation class: Selection of charming inns included in the package for rest after a day of activities", "id": 8 }, { "class": "itinerary", "context": "Planned circuits passing through stunning landscapes and selected wineries", "id": 9 }, { "class": "tasting", "context": "Opportunities to taste exclusive wines and learn about winemaking with experts", "id": 10 }, { "class": "assistance", "context": "Prompt help for mechanical issues or questions during the journey", "id": 11 }, { "class": "accommodation", "context": "Selection of charming inns included in the package for rest after a day of activities", "id": 12 } ]
Is the overnight stay at a distinguished place after a day of cycling?
accommodation
12
1en
0positive
customer seeking scuba diving destinations through a specialized agency
[ { "class": "destination", "context": "of the 'Destination' class: A specific place where diving experiences are offered", "id": 1 }, { "class": "equipment", "context": "of the 'Equipment' class: Necessary items required for safely performing a diving activity", "id": 2 }, { "class": "instructor", "context": "of the 'Instructor' class: A professional trained to teach scuba diving techniques", "id": 3 }, { "class": "quote", "context": "of the 'Quote' class: An estimated cost provided for the requested travel package", "id": 4 }, { "class": "review", "context": "of the 'Review' class: Customers' opinions about their travel experiences", "id": 5 }, { "class": "destination", "context": "of the 'Destination' class: A specific place where diving experiences are offered", "id": 6 }, { "class": "equipment", "context": "of the 'Equipment' class: Necessary items required for safely performing a diving activity", "id": 7 }, { "class": "instructor", "context": "of the 'Instructor' class: A professional trained to teach scuba diving techniques", "id": 8 }, { "class": "quote", "context": "of the 'Quote' class: An estimated cost provided for the requested travel package", "id": 9 }, { "class": "review", "context": "of the 'Review' class: Customers' opinions about their travel experiences", "id": 10 }, { "class": "destination", "context": "of the 'Destination' class: A specific place where diving experiences are offered", "id": 11 }, { "class": "equipment", "context": "of the 'Equipment' class: Necessary items required for safely performing a diving activity", "id": 12 }, { "class": "instructor", "context": "of the 'Instructor' class: A professional trained to teach scuba diving techniques", "id": 13 }, { "class": "quote", "context": "of the 'Quote' class: An estimated cost provided for the requested travel package", "id": 14 }, { "class": "review", "context": "of the 'Review' class: Customers' opinions about their travel experiences", "id": 15 } ]
I want to go where I can swim with sea turtles
destination
11
1en
0positive
discussing trail and hiking options with a dedicated agency
[ { "class": "itinerary", "context": "of the Itinerary class: Detailed planning of travel routes and activities", "id": 1 }, { "class": "difficulty", "context": "of the Difficulty class: Level of effort and skill required to complete the trails", "id": 2 }, { "class": "accommodation", "context": "of the Accommodation class: Lodging options available during the travel period", "id": 3 }, { "class": "weather", "context": "of the Weather class: Expected meteorological conditions for the period of travel", "id": 4 }, { "class": "itinerary", "context": "of the Itinerary class: Detailed planning of travel routes and activities", "id": 5 }, { "class": "difficulty", "context": "of the Difficulty class: Level of effort and skill required to complete the trails", "id": 6 }, { "class": "accommodation", "context": "of the Accommodation class: Lodging options available during the travel period", "id": 7 }, { "class": "weather", "context": "of the Weather class: Expected meteorological conditions for the period of travel", "id": 8 }, { "class": "itinerary", "context": "of the Itinerary class: Detailed planning of travel routes and activities", "id": 9 }, { "class": "difficulty", "context": "of the Difficulty class: Level of effort and skill required to complete the trails", "id": 10 }, { "class": "accommodation", "context": "of the Accommodation class: Lodging options available during the travel period", "id": 11 }, { "class": "weather", "context": "of the Weather class: Expected meteorological conditions for the period of travel", "id": 12 }, { "class": "itinerary", "context": "Detailed planning of travel routes and activities", "id": 13 }, { "class": "difficulty", "context": "Level of effort and skill required to complete the trails", "id": 14 }, { "class": "accommodation", "context": "Lodging options available during the travel period", "id": 15 }, { "class": "weather", "context": "Expected meteorological conditions for the period of travel", "id": 16 } ]
I need a route that doesn't require so much experience
difficulty
14
1en
0positive
customers interested in photographic safaris with an agency
[ { "class": "fauna", "context": "Variety and types of wild animals that can be spotted", "id": 1 }, { "class": "guide", "context": "Professional responsible for accompanying and informing during the excursions", "id": 2 }, { "class": "lens", "context": "Type of photographic equipment recommended for capturing distant animals", "id": 3 }, { "class": "authorization", "context": "Necessary permissions for access to restricted conservation areas", "id": 4 }, { "class": "fauna", "context": "Variety and types of wild animals that can be spotted", "id": 5 }, { "class": "guide", "context": "Professional responsible for accompanying and informing during the excursions", "id": 6 }, { "class": "lens", "context": "Type of photographic equipment recommended for capturing distant animals", "id": 7 }, { "class": "authorization", "context": "Necessary permissions for access to restricted conservation areas", "id": 8 }, { "class": "fauna", "context": "Variety and types of wild animals that can be spotted", "id": 9 }, { "class": "guide", "context": "Professional responsible for accompanying and informing during the excursions", "id": 10 }, { "class": "lens", "context": "Type of photographic equipment recommended for capturing distant animals", "id": 11 }, { "class": "authorization", "context": "Necessary permissions for access to restricted conservation areas", "id": 12 } ]
I hope to snap pictures of lions, so I need to know which camera to bring
lens
11
1en
0positive
client planning a climb to a famous mountain with support from the agency
[ { "class": "training", "context": "Physical and technical preparation necessary for the climb", "id": 1 }, { "class": "season", "context": "Ideal period during the year to attempt the climb safely", "id": 2 }, { "class": "equipment", "context": "Essential items to ensure a safe and successful ascent", "id": 3 }, { "class": "permit", "context": "Documentation required to authorize the climb up the mountain", "id": 4 }, { "class": "group", "context": "Number of people who can participate together in the climb", "id": 5 }, { "class": "insurance", "context": "Protection against accidents and unforeseen events during the adventure", "id": 6 }, { "class": "training", "context": "Physical and technical preparation necessary for the climb", "id": 7 }, { "class": "season", "context": "Ideal period during the year to attempt the climb safely", "id": 8 }, { "class": "equipment", "context": "Essential items to ensure a safe and successful ascent", "id": 9 }, { "class": "permit", "context": "Documentation required to authorize the climb up the mountain", "id": 10 }, { "class": "group", "context": "Number of people who can participate together in the climb", "id": 11 }, { "class": "insurance", "context": "Protection against accidents and unforeseen events during the adventure", "id": 12 }, { "class": "training", "context": "Physical and technical preparation necessary for the climb", "id": 13 }, { "class": "season", "context": "Ideal period during the year to attempt the climb safely", "id": 14 }, { "class": "equipment", "context": "Essential items to ensure a safe and successful ascent", "id": 15 }, { "class": "permit", "context": "Documentation required to authorize the climb up the mountain", "id": 16 }, { "class": "group", "context": "Number of people who can participate together in the climb", "id": 17 }, { "class": "insurance", "context": "Protection against accidents and unforeseen events during the adventure", "id": 18 }, { "class": "training", "context": "Physical and technical preparation necessary for the climb", "id": 19 }, { "class": "season", "context": "Ideal period during the year to attempt the climb safely", "id": 20 }, { "class": "equipment", "context": "Essential items to ensure a safe and successful ascent", "id": 21 }, { "class": "permit", "context": "Documentation required to authorize the climb up the mountain", "id": 22 }, { "class": "group", "context": "Number of people who can participate together in the climb", "id": 23 }, { "class": "insurance", "context": "Protection against accidents and unforeseen events during the adventure", "id": 24 } ]
Which month is safest to try for the summit without many storms?
season
20
1en
0positive
pursuit of the best rafting experience provided by an agency
[ { "class": "river", "context": "Choice of the watercourse where the rafting activity is carried out", "id": 1 }, { "class": "equipment", "context": "Set of safety and technical items for rafting", "id": 2 }, { "class": "level", "context": "Gradation of the river current's difficulty for practicing rafting", "id": 3 }, { "class": "duration", "context": "Number of hours the rafting adventure will last", "id": 4 }, { "class": "group", "context": "Size and composition of the team participating in the rafting", "id": 5 }, { "class": "river", "context": "Choice of the watercourse where the rafting activity is carried out", "id": 6 }, { "class": "equipment", "context": "Set of safety and technical items for rafting", "id": 7 }, { "class": "level", "context": "Gradation of the river current's difficulty for practicing rafting", "id": 8 }, { "class": "duration", "context": "Number of hours the rafting adventure will last", "id": 9 }, { "class": "group", "context": "Size and composition of the team participating in the rafting", "id": 10 }, { "class": "river", "context": "of River: Choice of the watercourse where the rafting activity is carried out", "id": 11 }, { "class": "equipment", "context": "of Equipment: Set of safety and technical items for rafting", "id": 12 }, { "class": "level", "context": "of Level: Gradation of the river current's difficulty for practicing rafting", "id": 13 }, { "class": "duration", "context": "of Duration: Number of hours the rafting adventure will last", "id": 14 }, { "class": "group", "context": "of Group: Size and composition of the team participating in the rafting", "id": 15 } ]
I need to know if the currents are too strong for beginners
level
13
1en
0positive
customer research for vacations in wilderness areas with a travel agency
[ { "class": "biodiversity", "context": "Diversity of life forms in the ecosystem to be visited", "id": 1 }, { "class": "accommodation", "context": "Types of places where one can rest in the natural area", "id": 2 }, { "class": "transportation", "context": "Modes of transportation available within the conservation area", "id": 3 }, { "class": "itinerary", "context": "Planning of places and activities to be visited on a daily basis", "id": 4 }, { "class": "survival kit", "context": "Set of essential items for safety in remote areas", "id": 5 }, { "class": "rules", "context": "Conduct guidelines to preserve the natural environment", "id": 6 }, { "class": "biodiversity", "context": "Diversity of life forms in the ecosystem to be visited", "id": 7 }, { "class": "accommodation", "context": "Types of places where one can rest in the natural area", "id": 8 }, { "class": "transportation", "context": "Modes of transportation available within the conservation area", "id": 9 }, { "class": "itinerary", "context": "Planning of places and activities to be visited on a daily basis", "id": 10 }, { "class": "survival kit", "context": "Set of essential items for safety in remote areas", "id": 11 }, { "class": "rules", "context": "Conduct guidelines to preserve the natural environment", "id": 12 }, { "class": "biodiversity", "context": "Diversity of life forms in the ecosystem to be visited", "id": 13 }, { "class": "accommodation", "context": "Types of places where one can rest in the natural area", "id": 14 }, { "class": "transportation", "context": "Modes of transportation available within the conservation area", "id": 15 }, { "class": "itinerary", "context": "Planning of places and activities to be visited on a daily basis", "id": 16 }, { "class": "survival kit", "context": "Set of essential items for safety in remote areas", "id": 17 }, { "class": "rules", "context": "Conduct guidelines to preserve the natural environment", "id": 18 }, { "class": "biodiversity", "context": "Diversity of life forms in the ecosystem to be visited", "id": 19 }, { "class": "accommodation", "context": "Types of places where one can rest in the natural area", "id": 20 }, { "class": "transportation", "context": "Modes of transportation available within the conservation area", "id": 21 }, { "class": "itinerary", "context": "Planning of places and activities to be visited on a daily basis", "id": 22 }, { "class": "survival kit", "context": "Set of essential items for safety in remote areas", "id": 23 }, { "class": "rules", "context": "Conduct guidelines to preserve the natural environment", "id": 24 } ]
'Should I bring a tent or do you recommend cabins?'
accommodation
20
1en
0positive
client services, organizing expeditions for mountain climbing
[ { "class": "guide", "context": "A professional specialized in accompanying and assisting tourists during the adventure", "id": 1 }, { "class": "course", "context": "A planned path or route with varying degrees of difficulty", "id": 2 }, { "class": "conditions", "context": "The state of the weather and the trail that can influence the experience", "id": 3 }, { "class": "assistance", "context": "Support offered in case of unforeseen events or difficulties", "id": 4 }, { "class": "guide", "context": "A professional specialized in accompanying and assisting tourists during the adventure", "id": 5 }, { "class": "course", "context": "A planned path or route with varying degrees of difficulty", "id": 6 }, { "class": "conditions", "context": "The state of the weather and the trail that can influence the experience", "id": 7 }, { "class": "assistance", "context": "Support offered in case of unforeseen events or difficulties", "id": 8 }, { "class": "guide", "context": "for Guide: A professional specialized in accompanying and assisting tourists during the adventure", "id": 9 }, { "class": "course", "context": "for Course: A planned path or route with varying degrees of difficulty", "id": 10 }, { "class": "conditions", "context": "for Conditions: The state of the weather and the trail that can influence the experience", "id": 11 }, { "class": "assistance", "context": "for Assistance: Support offered in case of unforeseen events or difficulties", "id": 12 } ]
We were held back because of the storm that was not predicted in the alerts
conditions
11
1en
0positive
catering to customers interested in photographic safaris in the African savanna
[ { "class": "observation", "context": "of the Observation class: Experience of seeing wild animals in their natural habitat", "id": 1 }, { "class": "transportation", "context": "of the Transportation class: Means of moving around, including jeeps and other adapted vehicles", "id": 2 }, { "class": "accommodation", "context": "of the Accommodation class: Lodging offered during the trip, which can be tents or lodges", "id": 3 }, { "class": "license", "context": "of the License class: Necessary permission to enter and photograph within protected areas", "id": 4 }, { "class": "observation", "context": "of the Observation class: Experience of seeing wild animals in their natural habitat", "id": 5 }, { "class": "transportation", "context": "of the Transportation class: Means of moving around, including jeeps and other adapted vehicles", "id": 6 }, { "class": "accommodation", "context": "of the Accommodation class: Lodging offered during the trip, which can be tents or lodges", "id": 7 }, { "class": "license", "context": "of the License class: Necessary permission to enter and photograph within protected areas", "id": 8 }, { "class": "observation", "context": "of the Observation class: Experience of seeing wild animals in their natural habitat", "id": 9 }, { "class": "transportation", "context": "of the Transportation class: Means of moving around, including jeeps and other adapted vehicles", "id": 10 }, { "class": "accommodation", "context": "of the Accommodation class: Lodging offered during the trip, which can be tents or lodges", "id": 11 }, { "class": "license", "context": "of the License class: Necessary permission to enter and photograph within protected areas", "id": 12 }, { "class": "observation", "context": "Experience of seeing wild animals in their natural habitat", "id": 13 }, { "class": "transportation", "context": "Means of moving around, including jeeps and other adapted vehicles", "id": 14 }, { "class": "accommodation", "context": "Lodging offered during the trip, which can be tents or lodges", "id": 15 }, { "class": "license", "context": "Necessary permission to enter and photograph within protected areas", "id": 16 } ]
'The place we stayed was very comfortable and allowed easy access to the touring areas.'
accommodation
15
1en
0positive
selecting caving tours for clients
[ { "class": "briefing", "context": "of the Briefing class: Meeting for detailed instructions on the activity and its risks", "id": 1 }, { "class": "attire", "context": "of the Attire class: Appropriate clothing and equipment for the underground adventure", "id": 2 }, { "class": "mapping", "context": "of the Mapping class: Documentation of the paths and geological features of the caves", "id": 3 }, { "class": "photography", "context": "of the Photography class: Capturing images as a way to document the adventure", "id": 4 }, { "class": "briefing", "context": "of the Briefing class: Meeting for detailed instructions on the activity and its risks", "id": 5 }, { "class": "attire", "context": "of the Attire class: Appropriate clothing and equipment for the underground adventure", "id": 6 }, { "class": "mapping", "context": "of the Mapping class: Documentation of the paths and geological features of the caves", "id": 7 }, { "class": "photography", "context": "of the Photography class: Capturing images as a way to document the adventure", "id": 8 }, { "class": "briefing", "context": "of the Briefing class: Meeting for detailed instructions on the activity and its risks", "id": 9 }, { "class": "attire", "context": "of the Attire class: Appropriate clothing and equipment for the underground adventure", "id": 10 }, { "class": "mapping", "context": "of the Mapping class: Documentation of the paths and geological features of the caves", "id": 11 }, { "class": "photography", "context": "of the Photography class: Capturing images as a way to document the adventure", "id": 12 }, { "class": "briefing", "context": "Meeting for detailed instructions on the activity and its risks", "id": 13 }, { "class": "attire", "context": "Appropriate clothing and equipment for the underground adventure", "id": 14 }, { "class": "mapping", "context": "Documentation of the paths and geological features of the caves", "id": 15 }, { "class": "photography", "context": "Capturing images as a way to document the adventure", "id": 16 } ]
The preliminary information we received prepared us well for the challenge down below
briefing
13
1en
0positive
customer experiences embarking on an exploratory trip into the Amazon jungle
[ { "class": "fauna", "context": "of the Fauna class: Variety of animals that can be encountered during the expedition", "id": 1 }, { "class": "flora", "context": "of the Flora class: Diversity of plants in the ecosystem to be explored", "id": 2 }, { "class": "accommodations", "context": "of the Accommodations class: Options for staying in the jungle, from cabins to tents", "id": 3 }, { "class": "navigation", "context": "of the Navigation class: Use of compasses and maps to guide the adventure in the forest", "id": 4 }, { "class": "fauna", "context": "of the Fauna class: Variety of animals that can be encountered during the expedition", "id": 5 }, { "class": "flora", "context": "of the Flora class: Diversity of plants in the ecosystem to be explored", "id": 6 }, { "class": "accommodations", "context": "of the Accommodations class: Options for staying in the jungle, from cabins to tents", "id": 7 }, { "class": "navigation", "context": "of the Navigation class: Use of compasses and maps to guide the adventure in the forest", "id": 8 }, { "class": "fauna", "context": "of the Fauna class: Variety of animals that can be encountered during the expedition", "id": 9 }, { "class": "flora", "context": "of the Flora class: Diversity of plants in the ecosystem to be explored", "id": 10 }, { "class": "accommodations", "context": "of the Accommodations class: Options for staying in the jungle, from cabins to tents", "id": 11 }, { "class": "navigation", "context": "of the Navigation class: Use of compasses and maps to guide the adventure in the forest", "id": 12 }, { "class": "fauna", "context": "Variety of animals that can be encountered during the expedition", "id": 13 }, { "class": "flora", "context": "Diversity of plants in the ecosystem to be explored", "id": 14 }, { "class": "accommodations", "context": "Options for staying in the jungle, from cabins to tents", "id": 15 }, { "class": "navigation", "context": "Use of compasses and maps to guide the adventure in the forest", "id": 16 } ]
I was eager to identify the unique bird species they showed us
fauna
13
1en
0positive
customer planning for bicycle trips through European wineries
[ { "class": "route", "context": "of the Route class: A specific itinerary that passes through various wineries and points of interest", "id": 1 }, { "class": "tasting", "context": "of the Tasting class: Opportunity to taste different varieties of wine at each stop", "id": 2 }, { "class": "support", "context": "of the Support class: Assistance from experts and guides during the tour", "id": 3 }, { "class": "culture", "context": "of the Culture class: Historical and traditional elements associated with wine production", "id": 4 }, { "class": "route", "context": "of the Route class: A specific itinerary that passes through various wineries and points of interest", "id": 5 }, { "class": "tasting", "context": "of the Tasting class: Opportunity to taste different varieties of wine at each stop", "id": 6 }, { "class": "support", "context": "of the Support class: Assistance from experts and guides during the tour", "id": 7 }, { "class": "culture", "context": "of the Culture class: Historical and traditional elements associated with wine production", "id": 8 }, { "class": "route", "context": "of the Route class: A specific itinerary that passes through various wineries and points of interest", "id": 9 }, { "class": "tasting", "context": "of the Tasting class: Opportunity to taste different varieties of wine at each stop", "id": 10 }, { "class": "support", "context": "of the Support class: Assistance from experts and guides during the tour", "id": 11 }, { "class": "culture", "context": "of the Culture class: Historical and traditional elements associated with wine production", "id": 12 }, { "class": "route", "context": "A specific itinerary that passes through various wineries and points of interest", "id": 13 }, { "class": "tasting", "context": "Opportunity to taste different varieties of wine at each stop", "id": 14 }, { "class": "support", "context": "Assistance from experts and guides during the tour", "id": 15 }, { "class": "culture", "context": "Historical and traditional elements associated with wine production", "id": 16 } ]
The stops were incredible, with flavors and aromas that I will never forget
tasting
14
1en
0positive
customer service for choosing Northern Lights tours in Scandinavia
[ { "class": "visibility", "context": "Probability of observing the natural phenomenon clearly", "id": 1 }, { "class": "weather", "context": "Atmospheric conditions that may affect the viewing of the lights", "id": 2 }, { "class": "equipment", "context": "Recommended items to withstand the extreme cold during the observation", "id": 3 }, { "class": "photography", "context": "Tips for capturing the spectacular light event", "id": 4 }, { "class": "visibility", "context": "Probability of observing the natural phenomenon clearly", "id": 5 }, { "class": "weather", "context": "Atmospheric conditions that may affect the viewing of the lights", "id": 6 }, { "class": "equipment", "context": "Recommended items to withstand the extreme cold during the observation", "id": 7 }, { "class": "photography", "context": "Tips for capturing the spectacular light event", "id": 8 }, { "class": "visibility", "context": "Probability of observing the natural phenomenon clearly", "id": 9 }, { "class": "weather", "context": "Atmospheric conditions that may affect the viewing of the lights", "id": 10 }, { "class": "equipment", "context": "Recommended items to withstand the extreme cold during the observation", "id": 11 }, { "class": "photography", "context": "Tips for capturing the spectacular light event", "id": 12 }, { "class": "visibility", "context": "Probability of observing the natural phenomenon clearly", "id": 13 }, { "class": "weather", "context": "Atmospheric conditions that may affect the viewing of the lights", "id": 14 }, { "class": "equipment", "context": "Recommended items to withstand the extreme cold during the observation", "id": 15 }, { "class": "photography", "context": "Tips for capturing the spectacular light event", "id": 16 } ]
Even with the intense cold, the sight of the lights dancing in the sky was worth every second
visibility
13
1en
0positive
clients wanting to go white-water rafting
[ { "class": "instructions", "context": "Essential information on how to maneuver the raft and safety procedures", "id": 1 }, { "class": "intensity", "context": "The level of difficulty of the rapids, ranging from calm to very turbulent", "id": 2 }, { "class": "groups", "context": "Organization of participants by skill and experience", "id": 3 }, { "class": "equipment", "context": "Arrangements for safety items and appropriate water attire", "id": 4 }, { "class": "instructions", "context": "Essential information on how to maneuver the raft and safety procedures", "id": 5 }, { "class": "intensity", "context": "The level of difficulty of the rapids, ranging from calm to very turbulent", "id": 6 }, { "class": "groups", "context": "Organization of participants by skill and experience", "id": 7 }, { "class": "equipment", "context": "Arrangements for safety items and appropriate water attire", "id": 8 }, { "class": "instructions", "context": "Essential information on how to maneuver the raft and safety procedures", "id": 9 }, { "class": "intensity", "context": "The level of difficulty of the rapids, ranging from calm to very turbulent", "id": 10 }, { "class": "groups", "context": "Organization of participants by skill and experience", "id": 11 }, { "class": "equipment", "context": "Arrangements for safety items and appropriate water attire", "id": 12 } ]
It was a mind-blowing experience, the river had sections that were really adrenaline-pumping!
intensity
10
1en
0positive
customer learning to surf on exotic beaches
[ { "class": "lesson", "context": "Teaching and practice sessions on how to catch waves", "id": 1 }, { "class": "surfboard", "context": "Selection of the appropriate equipment for the learner’s level", "id": 2 }, { "class": "wave", "context": "Types and conditions of waves suitable for beginners or experienced surfers", "id": 3 }, { "class": "weather", "context": "Meteorological factors influencing surfing conditions", "id": 4 }, { "class": "lesson", "context": "Teaching and practice sessions on how to catch waves", "id": 5 }, { "class": "surfboard", "context": "Selection of the appropriate equipment for the learner’s level", "id": 6 }, { "class": "wave", "context": "Types and conditions of waves suitable for beginners or experienced surfers", "id": 7 }, { "class": "weather", "context": "Meteorological factors influencing surfing conditions", "id": 8 }, { "class": "lesson", "context": "of Lesson: Teaching and practice sessions on how to catch waves", "id": 9 }, { "class": "surfboard", "context": "of Surfboard: Selection of the appropriate equipment for the learner’s level", "id": 10 }, { "class": "wave", "context": "of Wave: Types and conditions of waves suitable for beginners or experienced surfers", "id": 11 }, { "class": "weather", "context": "of Weather: Meteorological factors influencing surfing conditions", "id": 12 } ]
At first, it was tricky, but then I caught some small ones and had a lot of fun
lesson
9
1en
0positive
customer service, discussing the follow-up of an order at a custom jewelry workshop
[ { "class": "confirmation", "context": "The act of validating and ensuring that the order has been received and is in process", "id": 1 }, { "class": "progress", "context": "The current stage of the piece's development, informing about the advancement of the work", "id": 2 }, { "class": "inquiry", "context": "Request made to receive specific information about the custom-ordered jewelry", "id": 3 }, { "class": "delay", "context": "Delays beyond the expected timeframe for the completion or delivery of the order", "id": 4 }, { "class": "confirmation", "context": "The act of validating and ensuring that the order has been received and is in process", "id": 5 }, { "class": "progress", "context": "The current stage of the piece's development, informing about the advancement of the work", "id": 6 }, { "class": "inquiry", "context": "Request made to receive specific information about the custom-ordered jewelry", "id": 7 }, { "class": "delay", "context": "Delays beyond the expected timeframe for the completion or delivery of the order", "id": 8 }, { "class": "confirmation", "context": "for Confirmation: The act of validating and ensuring that the order has been received and is in process", "id": 9 }, { "class": "progress", "context": "for Progress: The current stage of the piece's development, informing about the advancement of the work", "id": 10 }, { "class": "inquiry", "context": "for Inquiry: Request made to receive specific information about the custom-ordered jewelry", "id": 11 }, { "class": "delay", "context": "for Delay: Delays beyond the expected timeframe for the completion or delivery of the order", "id": 12 } ]
My order should have arrived by now, what happened?
delay
12
1en
0positive
client discussions with the jewelry workshop on customization and design
[ { "class": "specifications", "context": "Details and desired features by the client for the jewelry", "id": 1 }, { "class": "costs", "context": "Price set by the materials and labor involved in the creation", "id": 2 }, { "class": "inspiration", "context": "Ideas and trends that shape the design of the custom piece", "id": 3 }, { "class": "sketch", "context": "Initial drawing presented for approval before execution", "id": 4 }, { "class": "modifications", "context": "Modifications requested to fully meet the client's wishes", "id": 5 }, { "class": "specifications", "context": "Details and desired features by the client for the jewelry", "id": 6 }, { "class": "costs", "context": "Price set by the materials and labor involved in the creation", "id": 7 }, { "class": "inspiration", "context": "Ideas and trends that shape the design of the custom piece", "id": 8 }, { "class": "sketch", "context": "Initial drawing presented for approval before execution", "id": 9 }, { "class": "modifications", "context": "Modifications requested to fully meet the client's wishes", "id": 10 }, { "class": "specifications", "context": "Details and desired features by the client for the jewelry", "id": 11 }, { "class": "costs", "context": "Price set by the materials and labor involved in the creation", "id": 12 }, { "class": "inspiration", "context": "Ideas and trends that shape the design of the custom piece", "id": 13 }, { "class": "sketch", "context": "Initial drawing presented for approval before execution", "id": 14 }, { "class": "modifications", "context": "Modifications requested to fully meet the client's wishes", "id": 15 } ]
I wanted to know if changing the design now is going to increase the final cost
modifications
15
1en
0positive
customer interaction with the jewelry workshop regarding delivery and receipt options
[ { "class": "shipping", "context": "Method and timeframe for dispatching the finished item to the customer", "id": 1 }, { "class": "packaging", "context": "Careful presentation of the jewelry for protection and aesthetics during transport", "id": 2 }, { "class": "tracking", "context": "System to follow the current location of the package", "id": 3 }, { "class": "pickup", "context": "Option to collect the piece directly from the workshop, without the need for mail delivery", "id": 4 }, { "class": "shipping", "context": "Method and timeframe for dispatching the finished item to the customer", "id": 5 }, { "class": "packaging", "context": "Careful presentation of the jewelry for protection and aesthetics during transport", "id": 6 }, { "class": "tracking", "context": "System to follow the current location of the package", "id": 7 }, { "class": "pickup", "context": "Option to collect the piece directly from the workshop, without the need for mail delivery", "id": 8 }, { "class": "shipping", "context": "Method and timeframe for dispatching the finished item to the customer", "id": 9 }, { "class": "packaging", "context": "Careful presentation of the jewelry for protection and aesthetics during transport", "id": 10 }, { "class": "tracking", "context": "System to follow the current location of the package", "id": 11 }, { "class": "pickup", "context": "Option to collect the piece directly from the workshop, without the need for mail delivery", "id": 12 } ]
Can I track where my jewelry is right now?
tracking
11
1en
0positive
customer inquiries about warranty and jewelry care
[ { "class": "maintenance", "context": "Instructions to preserve the quality and beauty of the item over time", "id": 1 }, { "class": "coverage", "context": "What is included in the protection offered by the workshop after the sale", "id": 2 }, { "class": "policy", "context": "Guidelines that govern the post-sale service and customer support", "id": 3 }, { "class": "damages", "context": "Types of damage that can occur and how the workshop can remedy it", "id": 4 }, { "class": "appraisal", "context": "The process of checking the current condition and the need for repairs on the jewelry", "id": 5 }, { "class": "durability", "context": "The expected lifespan of the product under normal usage care", "id": 6 }, { "class": "maintenance", "context": "Instructions to preserve the quality and beauty of the item over time", "id": 7 }, { "class": "coverage", "context": "What is included in the protection offered by the workshop after the sale", "id": 8 }, { "class": "policy", "context": "Guidelines that govern the post-sale service and customer support", "id": 9 }, { "class": "damages", "context": "Types of damage that can occur and how the workshop can remedy it", "id": 10 }, { "class": "appraisal", "context": "The process of checking the current condition and the need for repairs on the jewelry", "id": 11 }, { "class": "durability", "context": "The expected lifespan of the product under normal usage care", "id": 12 }, { "class": "maintenance", "context": "Instructions to preserve the quality and beauty of the item over time", "id": 13 }, { "class": "coverage", "context": "What is included in the protection offered by the workshop after the sale", "id": 14 }, { "class": "policy", "context": "Guidelines that govern the post-sale service and customer support", "id": 15 }, { "class": "damages", "context": "Types of damage that can occur and how the workshop can remedy it", "id": 16 }, { "class": "appraisal", "context": "The process of checking the current condition and the need for repairs on the jewelry", "id": 17 }, { "class": "durability", "context": "The expected lifespan of the product under normal usage care", "id": 18 } ]
If my piece loses its shine, can you treat it?
maintenance
13
1en
0positive
clients seeking information about jewelry making courses offered by the workshop
[ { "class": "instructor", "context": "A qualified professional responsible for teaching jewelry crafting techniques", "id": 1 }, { "class": "schedule", "context": "Dates and times available for participation in the offered courses", "id": 2 }, { "class": "material", "context": "Items and tools used during practical learning", "id": 3 }, { "class": "certificate", "context": "Document provided at the end of the course certifying the acquired skills", "id": 4 }, { "class": "level", "context": "Different degrees of complexity to cater to the learner's experience", "id": 5 }, { "class": "group", "context": "Number of students per session to ensure individual monitoring", "id": 6 }, { "class": "instructor", "context": "A qualified professional responsible for teaching jewelry crafting techniques", "id": 7 }, { "class": "schedule", "context": "Dates and times available for participation in the offered courses", "id": 8 }, { "class": "material", "context": "Items and tools used during practical learning", "id": 9 }, { "class": "certificate", "context": "Document provided at the end of the course certifying the acquired skills", "id": 10 }, { "class": "level", "context": "Different degrees of complexity to cater to the learner's experience", "id": 11 }, { "class": "group", "context": "Number of students per session to ensure individual monitoring", "id": 12 }, { "class": "instructor", "context": "of Instructor: A qualified professional responsible for teaching jewelry crafting techniques", "id": 13 }, { "class": "schedule", "context": "of Schedule: Dates and times available for participation in the offered courses", "id": 14 }, { "class": "material", "context": "of Material: Items and tools used during practical learning", "id": 15 }, { "class": "certificate", "context": "of Certificate: Document provided at the end of the course certifying the acquired skills", "id": 16 }, { "class": "level", "context": "of Level: Different degrees of complexity to cater to the learner's experience", "id": 17 }, { "class": "group", "context": "of Group: Number of students per session to ensure individual monitoring", "id": 18 } ]
If I take the course, will I receive any certification at the end?
certificate
16
1en
0positive
customer service
[ { "class": "schedule", "context": "Time slot available to welcome visitors in the workshop", "id": 1 }, { "class": "experience", "context": "Opportunity to closely observe the art of goldsmithing in action", "id": 2 }, { "class": "appointment", "context": "System for scheduling the date and time to conduct the visit", "id": 3 }, { "class": "group", "context": "Possibility of going with a group of people to the workshop", "id": 4 }, { "class": "schedule", "context": "Time slot available to welcome visitors in the workshop", "id": 5 }, { "class": "experience", "context": "Opportunity to closely observe the art of goldsmithing in action", "id": 6 }, { "class": "appointment", "context": "System for scheduling the date and time to conduct the visit", "id": 7 }, { "class": "group", "context": "Possibility of going with a group of people to the workshop", "id": 8 }, { "class": "schedule", "context": "Time slot available to welcome visitors in the workshop", "id": 9 }, { "class": "experience", "context": "Opportunity to closely observe the art of goldsmithing in action", "id": 10 }, { "class": "appointment", "context": "System for scheduling the date and time to conduct the visit", "id": 11 }, { "class": "group", "context": "Possibility of going with a group of people to the workshop", "id": 12 }, { "class": "schedule", "context": "Time slot available to welcome visitors in the workshop", "id": 13 }, { "class": "experience", "context": "Opportunity to closely observe the art of goldsmithing in action", "id": 14 }, { "class": "appointment", "context": "System for scheduling the date and time to conduct the visit", "id": 15 }, { "class": "group", "context": "Possibility of going with a group of people to the workshop", "id": 16 } ]
Can I see your work one afternoon this week?
schedule
13
1en
0positive
assisting customers with insurance and protection for their purchased jewelry
[ { "class": "policy", "context": "Documentation that details the insurance coverage for the jewelry", "id": 1 }, { "class": "claim", "context": "Procedure for notifying about loss or damage to the insured item", "id": 2 }, { "class": "insured value", "context": "The maximum amount that will be reimbursed in the event of a covered occurrence", "id": 3 }, { "class": "validity", "context": "Duration of insurance coverage after the purchase of the jewelry", "id": 4 }, { "class": "clauses", "context": "Specific terms and conditions of the insurance contract", "id": 5 }, { "class": "policy", "context": "Documentation that details the insurance coverage for the jewelry", "id": 6 }, { "class": "claim", "context": "Procedure for notifying about loss or damage to the insured item", "id": 7 }, { "class": "insured value", "context": "The maximum amount that will be reimbursed in the event of a covered occurrence", "id": 8 }, { "class": "validity", "context": "Duration of insurance coverage after the purchase of the jewelry", "id": 9 }, { "class": "clauses", "context": "Specific terms and conditions of the insurance contract", "id": 10 }, { "class": "policy", "context": "Documentation that details the insurance coverage for the jewelry", "id": 11 }, { "class": "claim", "context": "Procedure for notifying about loss or damage to the insured item", "id": 12 }, { "class": "insured value", "context": "The maximum amount that will be reimbursed in the event of a covered occurrence", "id": 13 }, { "class": "validity", "context": "Duration of insurance coverage after the purchase of the jewelry", "id": 14 }, { "class": "clauses", "context": "Specific terms and conditions of the insurance contract", "id": 15 } ]
In case of a problem, how much does the insurance cover for my piece?
insured value
13
1en
0positive
customers ordering a unique piece at a custom jewelry workshop
[ { "class": "budget", "context": "Assessment of the cost for creating a unique and exclusive piece", "id": 1 }, { "class": "design", "context": "Artistic conception and structure of the jewelry to be manufactured", "id": 2 }, { "class": "deadline", "context": "Estimated time for delivery of the tailor-made jewelry", "id": 3 }, { "class": "material", "context": "Type of precious metal or gems used in the jewelry", "id": 4 }, { "class": "budget", "context": "Assessment of the cost for creating a unique and exclusive piece", "id": 5 }, { "class": "design", "context": "Artistic conception and structure of the jewelry to be manufactured", "id": 6 }, { "class": "deadline", "context": "Estimated time for delivery of the tailor-made jewelry", "id": 7 }, { "class": "material", "context": "Type of precious metal or gems used in the jewelry", "id": 8 }, { "class": "budget", "context": "Assessment of the cost for creating a unique and exclusive piece", "id": 9 }, { "class": "design", "context": "Artistic conception and structure of the jewelry to be manufactured", "id": 10 }, { "class": "deadline", "context": "Estimated time for delivery of the tailor-made jewelry", "id": 11 }, { "class": "material", "context": "Type of precious metal or gems used in the jewelry", "id": 12 } ]
They gave me the pick-up date, but it seems too long
deadline
11
1en
0positive
clients requesting repairs on a defective piece of jewelry
[ { "class": "evaluation", "context": "Technical analysis to identify the problem with the piece", "id": 1 }, { "class": "cost", "context": "Amount charged for the jewelry repair service", "id": 2 }, { "class": "warranty", "context": "Coverage for repairs or replacements of purchased jewelry", "id": 3 }, { "class": "scheduling", "context": "Setting a date for the start of service or consultation", "id": 4 }, { "class": "evaluation", "context": "Technical analysis to identify the problem with the piece", "id": 5 }, { "class": "cost", "context": "Amount charged for the jewelry repair service", "id": 6 }, { "class": "warranty", "context": "Coverage for repairs or replacements of purchased jewelry", "id": 7 }, { "class": "scheduling", "context": "Setting a date for the start of service or consultation", "id": 8 } ]
I thought the coverage included this type of adjustment on the piece
warranty
7
1en
0positive
customers eager to learn how to create their own jewelry
[ { "class": "course", "context": "A learning program to master goldsmithing techniques", "id": 1 }, { "class": "tool", "context": "Necessary equipment for shaping and assembling fine jewelry", "id": 2 }, { "class": "enrollment", "context": "The registration process for participating in manufacturing classes", "id": 3 }, { "class": "course", "context": "A learning program to master goldsmithing techniques", "id": 4 }, { "class": "tool", "context": "Necessary equipment for shaping and assembling fine jewelry", "id": 5 }, { "class": "enrollment", "context": "The registration process for participating in manufacturing classes", "id": 6 } ]
When I try to enroll, the system does not confirm the slot
enrollment
6
1en
0positive
customer seeking style recommendations for an event
[ { "class": "trends", "context": "Current and popular styles in fine fashion accessories", "id": 1 }, { "class": "consulting", "context": "Professional guidance for selecting impactful jewelry", "id": 2 }, { "class": "event", "context": "Specific occasions that require distinctive adornments", "id": 3 }, { "class": "personalization", "context": "Customization of accessories to reflect the client's identity", "id": 4 }, { "class": "trends", "context": "Current and popular styles in fine fashion accessories", "id": 5 }, { "class": "consulting", "context": "Professional guidance for selecting impactful jewelry", "id": 6 }, { "class": "event", "context": "Specific occasions that require distinctive adornments", "id": 7 }, { "class": "personalization", "context": "Customization of accessories to reflect the client's identity", "id": 8 }, { "class": "trends", "context": "Current and popular styles in fine fashion accessories", "id": 9 }, { "class": "consulting", "context": "Professional guidance for selecting impactful jewelry", "id": 10 }, { "class": "event", "context": "Specific occasions that require distinctive adornments", "id": 11 }, { "class": "personalization", "context": "Customization of accessories to reflect the client's identity", "id": 12 } ]
I want something current, that makes an impact at my graduation
trends
9
1en
0positive
client needs for an urgent evaluation after damaging a piece of jewelry
[ { "class": "damage", "context": "Assessment of the condition of an item after an accident", "id": 1 }, { "class": "restoration", "context": "of an item to its original or near-original condition", "id": 2 }, { "class": "customer service", "context": "Immediate interaction with professionals for urgent services", "id": 3 }, { "class": "insurance", "context": "Financial protection against damage or loss of valuable items", "id": 4 }, { "class": "damage", "context": "Assessment of the condition of an item after an accident", "id": 5 }, { "class": "restoration", "context": "of an item to its original or near-original condition", "id": 6 }, { "class": "customer service", "context": "Immediate interaction with professionals for urgent services", "id": 7 }, { "class": "insurance", "context": "Financial protection against damage or loss of valuable items", "id": 8 }, { "class": "damage", "context": "Assessment of the condition of an item after an accident", "id": 9 }, { "class": "restoration", "context": "of an item to its original or near-original condition", "id": 10 }, { "class": "customer service", "context": "Immediate interaction with professionals for urgent services", "id": 11 }, { "class": "insurance", "context": "Financial protection against damage or loss of valuable items", "id": 12 } ]
I hit the jewelry and need to know quickly if it can be fixed
damage
9
1en
0positive
assisting clients looking for vintage jewelry at a specialized workshop
[ { "class": "authenticity", "context": "Confirmation of the origin and period of vintage pieces", "id": 1 }, { "class": "collection", "context": "of historical items available for sale", "id": 2 }, { "class": "provenance", "context": "History of ownership and certification of the antique item", "id": 3 }, { "class": "value", "context": "Pricing based on rarity and market demand", "id": 4 }, { "class": "selection", "context": "Careful choice of an item from the collection according to personal taste", "id": 5 }, { "class": "authenticity", "context": "Confirmation of the origin and period of vintage pieces", "id": 6 }, { "class": "collection", "context": "of historical items available for sale", "id": 7 }, { "class": "provenance", "context": "History of ownership and certification of the antique item", "id": 8 }, { "class": "value", "context": "Pricing based on rarity and market demand", "id": 9 }, { "class": "selection", "context": "Careful choice of an item from the collection according to personal taste", "id": 10 }, { "class": "authenticity", "context": "Confirmation of the origin and period of vintage pieces", "id": 11 }, { "class": "collection", "context": "of historical items available for sale", "id": 12 }, { "class": "provenance", "context": "History of ownership and certification of the antique item", "id": 13 }, { "class": "value", "context": "Pricing based on rarity and market demand", "id": 14 }, { "class": "selection", "context": "Careful choice of an item from the collection according to personal taste", "id": 15 } ]
Does the piece you're going to show have a certificate of its past?
provenance
13
1en
0positive
customer collaboration in the design of a wedding band
[ { "class": "commitment", "context": "Symbol of union and promise between life partners", "id": 1 }, { "class": "co-creation", "context": "Shared development of design between customer and jeweler", "id": 2 }, { "class": "symbolism", "context": "Representation of feelings and values in the crafting of the piece", "id": 3 }, { "class": "commitment", "context": "Symbol of union and promise between life partners", "id": 4 }, { "class": "co-creation", "context": "Shared development of design between customer and jeweler", "id": 5 }, { "class": "symbolism", "context": "Representation of feelings and values in the crafting of the piece", "id": 6 }, { "class": "commitment", "context": "Symbol of union and promise between life partners", "id": 7 }, { "class": "co-creation", "context": "Shared development of design between customer and jeweler", "id": 8 }, { "class": "symbolism", "context": "Representation of feelings and values in the crafting of the piece", "id": 9 } ]
I wanted to incorporate our essences into the ring, is it possible?
co-creation
8
1en
0positive
a coffee shop focusing on coffee extraction methods
[ { "class": "beans", "context": "of the Beans: Variety of types and origins carefully selected for customers", "id": 1 }, { "class": "preparation", "context": "of Preparation: Demonstration of the process to achieve the ideal flavor in each cup", "id": 2 }, { "class": "course", "context": "of the Course: Classes to teach coffee enthusiasts to master the art of extraction", "id": 3 }, { "class": "environment", "context": "of the Environment: Cozy and inviting space to enjoy the coffee experience", "id": 4 }, { "class": "beans", "context": "of the Beans: Variety of types and origins carefully selected for customers", "id": 5 }, { "class": "preparation", "context": "of Preparation: Demonstration of the process to achieve the ideal flavor in each cup", "id": 6 }, { "class": "course", "context": "of the Course: Classes to teach coffee enthusiasts to master the art of extraction", "id": 7 }, { "class": "environment", "context": "of the Environment: Cozy and inviting space to enjoy the coffee experience", "id": 8 } ]
I would like to learn how to make my coffee like you do
course
7
1en
0positive
customer service, consulting on their orders in a custom jewelry creation workshop
[ { "class": "order inquiry", "context": "of the Order Inquiry class: Checking the status of a custom item, waiting for details about the manufacturing or shipment", "id": 1 }, { "class": "custom design", "context": "of the Custom Design class: Creative process where the client dictates the specifications for the creation of a unique piece", "id": 2 }, { "class": "quotation", "context": "of the Quotation class: Evaluation of the total cost for the production of an exclusive accessory based on materials and labor", "id": 3 }, { "class": "scheduling", "context": "of the Scheduling class: Setting up an appointment to discuss or receive unique products made by experts", "id": 4 }, { "class": "order inquiry", "context": "of the Order Inquiry class: Checking the status of a custom item, waiting for details about the manufacturing or shipment", "id": 5 }, { "class": "custom design", "context": "of the Custom Design class: Creative process where the client dictates the specifications for the creation of a unique piece", "id": 6 }, { "class": "quotation", "context": "of the Quotation class: Evaluation of the total cost for the production of an exclusive accessory based on materials and labor", "id": 7 }, { "class": "scheduling", "context": "of the Scheduling class: Setting up an appointment to discuss or receive unique products made by experts", "id": 8 }, { "class": "order inquiry", "context": "of the Order Inquiry class: Checking the status of a custom item, waiting for details about the manufacturing or shipment", "id": 9 }, { "class": "custom design", "context": "of the Custom Design class: Creative process where the client dictates the specifications for the creation of a unique piece", "id": 10 }, { "class": "quotation", "context": "of the Quotation class: Evaluation of the total cost for the production of an exclusive accessory based on materials and labor", "id": 11 }, { "class": "scheduling", "context": "of the Scheduling class: Setting up an appointment to discuss or receive unique products made by experts", "id": 12 }, { "class": "order inquiry", "context": "Checking the status of a custom item, waiting for details about the manufacturing or shipment", "id": 13 }, { "class": "custom design", "context": "Creative process where the client dictates the specifications for the creation of a unique piece", "id": 14 }, { "class": "quotation", "context": "Evaluation of the total cost for the production of an exclusive accessory based on materials and labor", "id": 15 }, { "class": "scheduling", "context": "Setting up an appointment to discuss or receive unique products made by experts", "id": 16 } ]
It's been a week, and I haven't received updates about my exclusive item
order inquiry
13
1en
0positive
customer requests wanting to adjust the size of a ring ordered in the jewelry workshop
[ { "class": "adjustment", "context": "Modify the dimensions of an item so that it fits the customer perfectly", "id": 1 }, { "class": "deadline", "context": "Estimated time for delivery or for the completion of a specific service", "id": 2 }, { "class": "satisfaction", "context": "The customer's feeling of contentment with the service or product received", "id": 3 }, { "class": "additional cost", "context": "Extra charges that may arise due to services not initially anticipated", "id": 4 }, { "class": "adjustment", "context": "Modify the dimensions of an item so that it fits the customer perfectly", "id": 5 }, { "class": "deadline", "context": "Estimated time for delivery or for the completion of a specific service", "id": 6 }, { "class": "satisfaction", "context": "The customer's feeling of contentment with the service or product received", "id": 7 }, { "class": "additional cost", "context": "Extra charges that may arise due to services not initially anticipated", "id": 8 }, { "class": "adjustment", "context": "for Adjustment: Modify the dimensions of an item so that it fits the customer perfectly", "id": 9 }, { "class": "deadline", "context": "for Deadline: Estimated time for delivery or for the completion of a specific service", "id": 10 }, { "class": "satisfaction", "context": "for Satisfaction: The customer's feeling of contentment with the service or product received", "id": 11 }, { "class": "additional cost", "context": "for Additional Cost: Extra charges that may arise due to services not initially anticipated", "id": 12 } ]
Would I incur an extra charge to alter the dimensions?
additional cost
12
1en
0positive
dealing with customers requesting repair for a piece of jewelry previously purchased from the workshop
[ { "class": "warranty", "context": "of the Warranty class: Promise for repair or replacement in case of defects or damages", "id": 1 }, { "class": "damage assessment", "context": "of the Damage Assessment class: Detailed examination by the team to identify problems with the piece", "id": 2 }, { "class": "repair period", "context": "of the Repair Period class: Estimate of the time required to fix the identified defects", "id": 3 }, { "class": "authenticity", "context": "of the Authenticity class: Verification that the piece was indeed produced by the workshop and is eligible for repair", "id": 4 }, { "class": "warranty", "context": "of the Warranty class: Promise for repair or replacement in case of defects or damages", "id": 5 }, { "class": "damage assessment", "context": "of the Damage Assessment class: Detailed examination by the team to identify problems with the piece", "id": 6 }, { "class": "repair period", "context": "of the Repair Period class: Estimate of the time required to fix the identified defects", "id": 7 }, { "class": "authenticity", "context": "of the Authenticity class: Verification that the piece was indeed produced by the workshop and is eligible for repair", "id": 8 }, { "class": "warranty", "context": "of the Warranty class: Promise for repair or replacement in case of defects or damages", "id": 9 }, { "class": "damage assessment", "context": "of the Damage Assessment class: Detailed examination by the team to identify problems with the piece", "id": 10 }, { "class": "repair period", "context": "of the Repair Period class: Estimate of the time required to fix the identified defects", "id": 11 }, { "class": "authenticity", "context": "of the Authenticity class: Verification that the piece was indeed produced by the workshop and is eligible for repair", "id": 12 }, { "class": "warranty", "context": "Promise for repair or replacement in case of defects or damages", "id": 13 }, { "class": "damage assessment", "context": "Detailed examination by the team to identify problems with the piece", "id": 14 }, { "class": "repair period", "context": "Estimate of the time required to fix the identified defects", "id": 15 }, { "class": "authenticity", "context": "Verification that the piece was indeed produced by the workshop and is eligible for repair", "id": 16 } ]
The stone has come out and I need to know if this is covered by the warranty
warranty
13
1en
0positive
serving customers looking for a unique jewel that represents a special occasion
[ { "class": "customization", "context": "To fulfill specific requests in order to create a piece that reflects personality or a moment", "id": 1 }, { "class": "occasion", "context": "The event or reason for which the customer wishes to commission a special piece of jewelry", "id": 2 }, { "class": "inspiration", "context": "Ideas and concepts that form the basis for the design of the desired piece", "id": 3 }, { "class": "creation timeline", "context": "The time frame to craft the jewelry, from conception to the final product", "id": 4 }, { "class": "customization", "context": "To fulfill specific requests in order to create a piece that reflects personality or a moment", "id": 5 }, { "class": "occasion", "context": "The event or reason for which the customer wishes to commission a special piece of jewelry", "id": 6 }, { "class": "inspiration", "context": "Ideas and concepts that form the basis for the design of the desired piece", "id": 7 }, { "class": "creation timeline", "context": "The time frame to craft the jewelry, from conception to the final product", "id": 8 }, { "class": "customization", "context": "of Customization: To fulfill specific requests in order to create a piece that reflects personality or a moment", "id": 9 }, { "class": "occasion", "context": "of Occasion: The event or reason for which the customer wishes to commission a special piece of jewelry", "id": 10 }, { "class": "inspiration", "context": "of Inspiration: Ideas and concepts that form the basis for the design of the desired piece", "id": 11 }, { "class": "creation timeline", "context": "of Creation Timeline: The time frame to craft the jewelry, from conception to the final product", "id": 12 } ]
I need something to celebrate our silver wedding anniversary, any suggestions?
occasion
10
1en
0positive
customer engagements, discussing design elements for a custom necklace order
[ { "class": "style", "context": "Artistic and aesthetic direction chosen for the crafting of the accessory", "id": 1 }, { "class": "symbolism", "context": "Inclusion of meanings and symbolisms in the composition of the piece", "id": 2 }, { "class": "contrast", "context": "Use of different materials or colors to highlight unique features", "id": 3 }, { "class": "final details", "context": "Finish specifications to conclude the desired look", "id": 4 }, { "class": "style", "context": "Artistic and aesthetic direction chosen for the crafting of the accessory", "id": 5 }, { "class": "symbolism", "context": "Inclusion of meanings and symbolisms in the composition of the piece", "id": 6 }, { "class": "contrast", "context": "Use of different materials or colors to highlight unique features", "id": 7 }, { "class": "final details", "context": "Finish specifications to conclude the desired look", "id": 8 }, { "class": "style", "context": "of Style: Artistic and aesthetic direction chosen for the crafting of the accessory", "id": 9 }, { "class": "symbolism", "context": "of Symbolism: Inclusion of meanings and symbolisms in the composition of the piece", "id": 10 }, { "class": "contrast", "context": "of Contrast: Use of different materials or colors to highlight unique features", "id": 11 }, { "class": "final details", "context": "of Final Details: Finish specifications to conclude the desired look", "id": 12 } ]
I want it to represent strength and also be delicate, can you do that?
symbolism
10
1en
0positive
customer service, wanting recommendations for an elaborately crafted birthday present
[ { "class": "gift recommendation", "context": "of the Gift Recommendation class: Suggestions made by the workshop based on tastes and the special occasion", "id": 1 }, { "class": "exclusivity", "context": "of the Exclusivity class: The level of customization and distinction that the gift will have, making it unique", "id": 2 }, { "class": "available budget", "context": "of the Available Budget class: The amount the customer is willing to spend on the present", "id": 3 }, { "class": "significance", "context": "of the Significance class: The message or feeling that the client wants to convey with the jewelry", "id": 4 }, { "class": "gift recommendation", "context": "of the Gift Recommendation class: Suggestions made by the workshop based on tastes and the special occasion", "id": 5 }, { "class": "exclusivity", "context": "of the Exclusivity class: The level of customization and distinction that the gift will have, making it unique", "id": 6 }, { "class": "available budget", "context": "of the Available Budget class: The amount the customer is willing to spend on the present", "id": 7 }, { "class": "significance", "context": "of the Significance class: The message or feeling that the client wants to convey with the jewelry", "id": 8 }, { "class": "gift recommendation", "context": "of the Gift Recommendation class: Suggestions made by the workshop based on tastes and the special occasion", "id": 9 }, { "class": "exclusivity", "context": "of the Exclusivity class: The level of customization and distinction that the gift will have, making it unique", "id": 10 }, { "class": "available budget", "context": "of the Available Budget class: The amount the customer is willing to spend on the present", "id": 11 }, { "class": "significance", "context": "of the Significance class: The message or feeling that the client wants to convey with the jewelry", "id": 12 }, { "class": "gift recommendation", "context": "Suggestions made by the workshop based on tastes and the special occasion", "id": 13 }, { "class": "exclusivity", "context": "The level of customization and distinction that the gift will have, making it unique", "id": 14 }, { "class": "available budget", "context": "The amount the customer is willing to spend on the present", "id": 15 }, { "class": "significance", "context": "The message or feeling that the client wants to convey with the jewelry", "id": 16 } ]
I'm looking for something impactful that doesn’t surpass my spending limit
available budget
15
1en
0positive
clients ordering engagement rings at a custom jewelry workshop
[ { "class": "design", "context": "A sketch that presents the initial idea of the piece, detailing unique shapes and styles", "id": 1 }, { "class": "budget", "context": "An approximate calculation of the cost to create the jewelry, including materials and labor", "id": 2 }, { "class": "appointment", "context": "Scheduling a time to discuss the details of the piece or to start production", "id": 3 }, { "class": "finishing", "context": "The final process of polishing and detailing, ensuring shine and perfection", "id": 4 }, { "class": "design", "context": "A sketch that presents the initial idea of the piece, detailing unique shapes and styles", "id": 5 }, { "class": "budget", "context": "An approximate calculation of the cost to create the jewelry, including materials and labor", "id": 6 }, { "class": "appointment", "context": "Scheduling a time to discuss the details of the piece or to start production", "id": 7 }, { "class": "finishing", "context": "The final process of polishing and detailing, ensuring shine and perfection", "id": 8 }, { "class": "design", "context": "for Design: A sketch that presents the initial idea of the piece, detailing unique shapes and styles", "id": 9 }, { "class": "budget", "context": "for Budget: An approximate calculation of the cost to create the jewelry, including materials and labor", "id": 10 }, { "class": "appointment", "context": "for Appointment: Scheduling a time to discuss the details of the piece or to start production", "id": 11 }, { "class": "finishing", "context": "for Finishing: The final process of polishing and detailing, ensuring shine and perfection", "id": 12 } ]
I scheduled an appointment, but no one confirmed my meeting
appointment
11
1en
0positive
customer engagement, discussing repairs on a family heirloom in the workshop
[ { "class": "appraisal", "context": "Technical analysis of the piece to identify the need for repairs or adjustments", "id": 1 }, { "class": "restoration", "context": "Recovery of antique jewelry, preserving its essence and original features", "id": 2 }, { "class": "cost", "context": "Total calculated value for the repair or restoration services of the piece", "id": 3 }, { "class": "appraisal", "context": "Technical analysis of the piece to identify the need for repairs or adjustments", "id": 4 }, { "class": "restoration", "context": "Recovery of antique jewelry, preserving its essence and original features", "id": 5 }, { "class": "cost", "context": "Total calculated value for the repair or restoration services of the piece", "id": 6 }, { "class": "appraisal", "context": "Technical analysis of the piece to identify the need for repairs or adjustments", "id": 7 }, { "class": "restoration", "context": "Recovery of antique jewelry, preserving its essence and original features", "id": 8 }, { "class": "cost", "context": "Total calculated value for the repair or restoration services of the piece", "id": 9 }, { "class": "appraisal", "context": "Technical analysis of the piece to identify the need for repairs or adjustments", "id": 10 }, { "class": "restoration", "context": "Recovery of antique jewelry, preserving its essence and original features", "id": 11 }, { "class": "cost", "context": "Total calculated value for the repair or restoration services of the piece", "id": 12 } ]
The final price for the fix turned out to be much higher than initially agreed upon
cost
12
1en
0positive
customer engagement, looking to personalize a necklace in honor of a loved one
[ { "class": "consultation", "context": "of the class Consultation: Personalized guidance to capture feelings in a jewelry design", "id": 1 }, { "class": "engraving", "context": "of the class Engraving: Addition of messages or significant dates on jewelry for personalization", "id": 2 }, { "class": "preparation", "context": "of the class Preparation: Selection and assembly of chosen materials to compose the jewelry", "id": 3 }, { "class": "delivery", "context": "of the class Delivery: The moment when the finished piece is finally delivered to the customer", "id": 4 }, { "class": "consultation", "context": "of the class Consultation: Personalized guidance to capture feelings in a jewelry design", "id": 5 }, { "class": "engraving", "context": "of the class Engraving: Addition of messages or significant dates on jewelry for personalization", "id": 6 }, { "class": "preparation", "context": "of the class Preparation: Selection and assembly of chosen materials to compose the jewelry", "id": 7 }, { "class": "delivery", "context": "of the class Delivery: The moment when the finished piece is finally delivered to the customer", "id": 8 }, { "class": "consultation", "context": "of the class Consultation: Personalized guidance to capture feelings in a jewelry design", "id": 9 }, { "class": "engraving", "context": "of the class Engraving: Addition of messages or significant dates on jewelry for personalization", "id": 10 }, { "class": "preparation", "context": "of the class Preparation: Selection and assembly of chosen materials to compose the jewelry", "id": 11 }, { "class": "delivery", "context": "of the class Delivery: The moment when the finished piece is finally delivered to the customer", "id": 12 } ]
I wanted to eternalize her handwriting, but is that going to be possible?
engraving
10
1en
0positive
serving customers wanting a unique pair of earrings for an event
[ { "class": "preview", "context": "A demonstration of how the jewelry will look before its completion", "id": 1 }, { "class": "deadline", "context": "The estimated time for the completion and delivery of the jewelry piece", "id": 2 }, { "class": "review", "context": "Checking to ensure all the customer's specifications are met", "id": 3 }, { "class": "payment", "context": "The process of settling the services requested in the making of the jewelry", "id": 4 }, { "class": "preview", "context": "A demonstration of how the jewelry will look before its completion", "id": 5 }, { "class": "deadline", "context": "The estimated time for the completion and delivery of the jewelry piece", "id": 6 }, { "class": "review", "context": "Checking to ensure all the customer's specifications are met", "id": 7 }, { "class": "payment", "context": "The process of settling the services requested in the making of the jewelry", "id": 8 }, { "class": "preview", "context": "of Preview: A demonstration of how the jewelry will look before its completion", "id": 9 }, { "class": "deadline", "context": "of Deadline: The estimated time for the completion and delivery of the jewelry piece", "id": 10 }, { "class": "review", "context": "of Review: Checking to ensure all the customer's specifications are met", "id": 11 }, { "class": "payment", "context": "of Payment: The process of settling the services requested in the making of the jewelry", "id": 12 } ]
Can I see how these pieces of jewelry will look before they are finished?
preview
9
1en
0positive
assisting clients interested in refurbishing an inherited piece of jewelry
[ { "class": "analysis", "context": "of the Analysis class: Thorough examination of the jewelry to recommend the best alteration options", "id": 1 }, { "class": "redesign", "context": "of the Redesign class: Creative alterations to modernize and personalize an old piece of jewelry", "id": 2 }, { "class": "budget", "context": "of the Budget class: Estimation of the costs involved in the refurbishment process of the item", "id": 3 }, { "class": "analysis", "context": "of the Analysis class: Thorough examination of the jewelry to recommend the best alteration options", "id": 4 }, { "class": "redesign", "context": "of the Redesign class: Creative alterations to modernize and personalize an old piece of jewelry", "id": 5 }, { "class": "budget", "context": "of the Budget class: Estimation of the costs involved in the refurbishment process of the item", "id": 6 }, { "class": "analysis", "context": "of the Analysis class: Thorough examination of the jewelry to recommend the best alteration options", "id": 7 }, { "class": "redesign", "context": "of the Redesign class: Creative alterations to modernize and personalize an old piece of jewelry", "id": 8 }, { "class": "budget", "context": "of the Budget class: Estimation of the costs involved in the refurbishment process of the item", "id": 9 }, { "class": "analysis", "context": "Thorough examination of the jewelry to recommend the best alteration options", "id": 10 }, { "class": "redesign", "context": "Creative alterations to modernize and personalize an old piece of jewelry", "id": 11 }, { "class": "budget", "context": "Estimation of the costs involved in the refurbishment process of the item", "id": 12 } ]
I would like to give it a modern touch without losing the history of the piece
redesign
11
1en
0positive
customer seeking to create a pendant with a special theme
[ { "class": "theme", "context": "Subject or concept that will serve as a basis for the jewelry design", "id": 1 }, { "class": "elaboration", "context": "Planning and detailed execution of the piece according to the chosen theme", "id": 2 }, { "class": "order", "context": "Official request for the creation of the jewelry with specific characteristics", "id": 3 }, { "class": "theme", "context": "Subject or concept that will serve as a basis for the jewelry design", "id": 4 }, { "class": "elaboration", "context": "Planning and detailed execution of the piece according to the chosen theme", "id": 5 }, { "class": "order", "context": "Official request for the creation of the jewelry with specific characteristics", "id": 6 }, { "class": "theme", "context": "Subject or concept that will serve as a basis for the jewelry design", "id": 7 }, { "class": "elaboration", "context": "Planning and detailed execution of the piece according to the chosen theme", "id": 8 }, { "class": "order", "context": "Official request for the creation of the jewelry with specific characteristics", "id": 9 } ]
I want something that celebrates our love story, can you do it?
theme
7
1en
0positive
client discussions regarding the final details of a custom commemorative piece of jewelry
[ { "class": "details", "context": "Fine and meticulous elements that make up the identity of the jewelry", "id": 1 }, { "class": "confirmation", "context": "Final acceptance of the design and details before the piece is crafted", "id": 2 }, { "class": "follow-up", "context": "The process of closely following all the steps in the creation of the piece", "id": 3 }, { "class": "details", "context": "Fine and meticulous elements that make up the identity of the jewelry", "id": 4 }, { "class": "confirmation", "context": "Final acceptance of the design and details before the piece is crafted", "id": 5 }, { "class": "follow-up", "context": "The process of closely following all the steps in the creation of the piece", "id": 6 }, { "class": "details", "context": "for Details: Fine and meticulous elements that make up the identity of the jewelry", "id": 7 }, { "class": "confirmation", "context": "for Confirmation: Final acceptance of the design and details before the piece is crafted", "id": 8 }, { "class": "follow-up", "context": "for Follow-Up: The process of closely following all the steps in the creation of the piece", "id": 9 } ]
I need to confirm, but is everything as we discussed in the last meeting?
confirmation
8
1en
0positive
users utilizing a food delivery service platform
[ { "class": "order", "context": "The act of choosing food products and finalizing an online purchase", "id": 1 }, { "class": "delay", "context": "A longer than anticipated wait for the product's arrival", "id": 2 }, { "class": "review", "context": "Giving a rating or comment about the quality of the delivery and the food", "id": 3 }, { "class": "order", "context": "The act of choosing food products and finalizing an online purchase", "id": 4 }, { "class": "delay", "context": "A longer than anticipated wait for the product's arrival", "id": 5 }, { "class": "review", "context": "Giving a rating or comment about the quality of the delivery and the food", "id": 6 }, { "class": "order", "context": "The act of choosing food products and finalizing an online purchase", "id": 7 }, { "class": "delay", "context": "A longer than anticipated wait for the product's arrival", "id": 8 }, { "class": "review", "context": "Giving a rating or comment about the quality of the delivery and the food", "id": 9 } ]
It's been 40 minutes and I'm still waiting for my lunch
delay
8
1en
0positive
gaming, browsing a website to buy digital games
[ { "class": "license", "context": "Acquisition of the code that allows access to the electronic game", "id": 1 }, { "class": "compatibility", "context": "Checking whether the game works on the user's equipment", "id": 2 }, { "class": "release", "context": "New games arriving on the market and generating anticipation", "id": 3 }, { "class": "license", "context": "Acquisition of the code that allows access to the electronic game", "id": 4 }, { "class": "compatibility", "context": "Checking whether the game works on the user's equipment", "id": 5 }, { "class": "release", "context": "New games arriving on the market and generating anticipation", "id": 6 }, { "class": "license", "context": "Acquisition of the code that allows access to the electronic game", "id": 7 }, { "class": "compatibility", "context": "Checking whether the game works on the user's equipment", "id": 8 }, { "class": "release", "context": "New games arriving on the market and generating anticipation", "id": 9 } ]
Will my computer run this latest novelty?
compatibility
8
1en
0positive
assisting customers to select a health plan through an online portal
[ { "class": "coverage", "context": "Types of procedures and services included in the chosen plan", "id": 1 }, { "class": "in-network", "context": "Network of medical services and hospitals available to the user", "id": 2 }, { "class": "premium", "context": "Periodic payment to maintain the validity of the health service", "id": 3 }, { "class": "coverage", "context": "Types of procedures and services included in the chosen plan", "id": 4 }, { "class": "in-network", "context": "Network of medical services and hospitals available to the user", "id": 5 }, { "class": "premium", "context": "Periodic payment to maintain the validity of the health service", "id": 6 }, { "class": "coverage", "context": "Types of procedures and services included in the chosen plan", "id": 7 }, { "class": "in-network", "context": "Network of medical services and hospitals available to the user", "id": 8 }, { "class": "premium", "context": "Periodic payment to maintain the validity of the health service", "id": 9 } ]
Can I go to any hospital with this plan?
in-network
8
1en
0positive
entrepreneurship seeking funding on a crowdfunding platform
[ { "class": "project", "context": "Description and the purpose of the idea seeking collective financial support", "id": 1 }, { "class": "contribution", "context": "The amount contributed by the supporters to the presented project", "id": 2 }, { "class": "goal", "context": "The necessary amount needed to make the proposal a reality", "id": 3 }, { "class": "project", "context": "Description and the purpose of the idea seeking collective financial support", "id": 4 }, { "class": "contribution", "context": "The amount contributed by the supporters to the presented project", "id": 5 }, { "class": "goal", "context": "The necessary amount needed to make the proposal a reality", "id": 6 } ]
We are only 10% away from reaching our final goal!
goal
6
1en
0positive
customer reviews of restaurants on a gastronomic recommendation app
[ { "class": "taste", "context": "Quality and flavor of the food served at the establishment", "id": 1 }, { "class": "ambiance", "context": "The feel and decoration of the place where the customer dines", "id": 2 }, { "class": "service", "context": "The way the staff treats consumers", "id": 3 }, { "class": "taste", "context": "Quality and flavor of the food served at the establishment", "id": 4 }, { "class": "ambiance", "context": "The feel and decoration of the place where the customer dines", "id": 5 }, { "class": "service", "context": "The way the staff treats consumers", "id": 6 }, { "class": "taste", "context": "Quality and flavor of the food served at the establishment", "id": 7 }, { "class": "ambiance", "context": "The feel and decoration of the place where the customer dines", "id": 8 }, { "class": "service", "context": "The way the staff treats consumers", "id": 9 } ]
I've never been so well received, everyone was very attentive!
service
9
1en
0positive
film buff exploring a streaming service for classic movies and rarities
[ { "class": "catalog", "context": "List of movies available to watch on the digital platform", "id": 1 }, { "class": "restoration", "context": "Process of improving the quality of old movies for display", "id": 2 }, { "class": "subscription", "context": "Monthly payment that grants unlimited access to online content", "id": 3 }, { "class": "catalog", "context": "List of movies available to watch on the digital platform", "id": 4 }, { "class": "restoration", "context": "Process of improving the quality of old movies for display", "id": 5 }, { "class": "subscription", "context": "Monthly payment that grants unlimited access to online content", "id": 6 }, { "class": "catalog", "context": "List of movies available to watch on the digital platform", "id": 7 }, { "class": "restoration", "context": "Process of improving the quality of old movies for display", "id": 8 }, { "class": "subscription", "context": "Monthly payment that grants unlimited access to online content", "id": 9 } ]
Does this old movie have an improved image?
restoration
8
1en
0positive
creating participant profiles on an online language course website
[ { "class": "proficiency", "context": "The level of skill that the student has in a foreign language", "id": 1 }, { "class": "module", "context": "Units or stages of the course content available in the system", "id": 2 }, { "class": "tutoring", "context": "Personalized support in language learning", "id": 3 }, { "class": "proficiency", "context": "The level of skill that the student has in a foreign language", "id": 4 }, { "class": "module", "context": "Units or stages of the course content available in the system", "id": 5 }, { "class": "tutoring", "context": "Personalized support in language learning", "id": 6 }, { "class": "proficiency", "context": "The level of skill that the student has in a foreign language", "id": 7 }, { "class": "module", "context": "Units or stages of the course content available in the system", "id": 8 }, { "class": "tutoring", "context": "Personalized support in language learning", "id": 9 } ]
What kind of support do I receive if I have questions?
tutoring
9
1en
0positive
customer service, seeking jewelry customization in the workshop
[ { "class": "design", "context": "Creation of unique pieces that reflect individual style and personal preferences", "id": 1 }, { "class": "budget", "context": "Cost estimation to materialize the client's vision into a piece of art", "id": 2 }, { "class": "delivery", "context": "Shipping the finished jewelry to the client, culminating in an exclusive experience", "id": 3 }, { "class": "evaluation", "context": "Judgment of the service and final product by the client, affecting the workshop's reputation", "id": 4 }, { "class": "design", "context": "for Design: Creation of unique pieces that reflect individual style and personal preferences", "id": 5 }, { "class": "budget", "context": "for Budget: Cost estimation to materialize the client's vision into a piece of art", "id": 6 }, { "class": "delivery", "context": "for Delivery: Shipping the finished jewelry to the client, culminating in an exclusive experience", "id": 7 }, { "class": "evaluation", "context": "for Evaluation: Judgment of the service and final product by the client, affecting the workshop's reputation", "id": 8 } ]
I found the waiting time to receive my piece too long
delivery
7
1en
0positive
clients wanting to restore antique jewelry
[ { "class": "restoration", "context": "Reviving the glory of bygone adornments, enhancing their original beauty", "id": 1 }, { "class": "cost", "context": "Price assigned to labor and materials needed for the service", "id": 2 }, { "class": "authenticity", "context": "Ensuring that the jewelry maintains its essence and history", "id": 3 }, { "class": "deadline", "context": "Estimated time to bring back the splendor of the jewelry", "id": 4 }, { "class": "satisfaction", "context": "The client’s feeling of contentment upon seeing the final result", "id": 5 }, { "class": "restoration", "context": "for Restoration: Reviving the glory of bygone adornments, enhancing their original beauty", "id": 6 }, { "class": "cost", "context": "for Cost: Price assigned to labor and materials needed for the service", "id": 7 }, { "class": "authenticity", "context": "for Authenticity: Ensuring that the jewelry maintains its essence and history", "id": 8 }, { "class": "deadline", "context": "for Deadline: Estimated time to bring back the splendor of the jewelry", "id": 9 }, { "class": "satisfaction", "context": "for Satisfaction: The client’s feeling of contentment upon seeing the final result", "id": 10 } ]
I noticed that the original shine of my relic has returned
restoration
6
1en
0positive
serving clients looking to sell used jewelry
[ { "class": "appraisal", "context": "of the Appraisal class: Expertise in determining the market value of a used item", "id": 1 }, { "class": "offer", "context": "of the Offer class: Financial proposal presented to the client for the jewelry in question", "id": 2 }, { "class": "payment", "context": "of the Payment class: Receipt of funds by the client as per the sales agreement", "id": 3 }, { "class": "transparency", "context": "of the Transparency class: Clarity and honesty at all stages of the sale", "id": 4 }, { "class": "appraisal", "context": "of the Appraisal class: Expertise in determining the market value of a used item", "id": 5 }, { "class": "offer", "context": "of the Offer class: Financial proposal presented to the client for the jewelry in question", "id": 6 }, { "class": "payment", "context": "of the Payment class: Receipt of funds by the client as per the sales agreement", "id": 7 }, { "class": "transparency", "context": "of the Transparency class: Clarity and honesty at all stages of the sale", "id": 8 }, { "class": "appraisal", "context": "Expertise in determining the market value of a used item", "id": 9 }, { "class": "offer", "context": "Financial proposal presented to the client for the jewelry in question", "id": 10 }, { "class": "payment", "context": "Receipt of funds by the client as per the sales agreement", "id": 11 }, { "class": "transparency", "context": "Clarity and honesty at all stages of the sale", "id": 12 } ]
I was satisfied with the amount that was offered to me for the piece
offer
10
1en
0positive
client service when searching for exclusive materials for jewelry
[ { "class": "quality", "context": "of the Quality class: Excellence of the material used in crafting exclusive jewelry", "id": 1 }, { "class": "rarity", "context": "of the Rarity class: Scarcity and uniqueness of the materials sought for differentiation", "id": 2 }, { "class": "provenance", "context": "of the Provenance class: Origin of the materials, key factor for exclusivity", "id": 3 }, { "class": "price", "context": "of the Price class: Value charged for the rare and high-quality materials", "id": 4 }, { "class": "availability", "context": "of the Availability class: Availability of selected materials in the current market", "id": 5 }, { "class": "quality", "context": "of the Quality class: Excellence of the material used in crafting exclusive jewelry", "id": 6 }, { "class": "rarity", "context": "of the Rarity class: Scarcity and uniqueness of the materials sought for differentiation", "id": 7 }, { "class": "provenance", "context": "of the Provenance class: Origin of the materials, key factor for exclusivity", "id": 8 }, { "class": "price", "context": "of the Price class: Value charged for the rare and high-quality materials", "id": 9 }, { "class": "availability", "context": "of the Availability class: Availability of selected materials in the current market", "id": 10 }, { "class": "quality", "context": "Excellence of the material used in crafting exclusive jewelry", "id": 11 }, { "class": "rarity", "context": "Scarcity and uniqueness of the materials sought for differentiation", "id": 12 }, { "class": "provenance", "context": "Origin of the materials, key factor for exclusivity", "id": 13 }, { "class": "price", "context": "Value charged for the rare and high-quality materials", "id": 14 }, { "class": "availability", "context": "of selected materials in the current market", "id": 15 } ]
I would like to know if you have that precious metal available now
availability
15
1en
0positive
understanding customer needs and want to understand the jewelry manufacturing process
[ { "class": "method", "context": "of the Method class: Techniques used in crafting the piece, from casting to polishing", "id": 1 }, { "class": "raw material", "context": "of the Raw Material class: Fundamental ingredients that make up the final piece of jewelry", "id": 2 }, { "class": "time", "context": "of the Time class: Necessary duration to produce a piece from the start", "id": 3 }, { "class": "method", "context": "of the Method class: Techniques used in crafting the piece, from casting to polishing", "id": 4 }, { "class": "raw material", "context": "of the Raw Material class: Fundamental ingredients that make up the final piece of jewelry", "id": 5 }, { "class": "time", "context": "of the Time class: Necessary duration to produce a piece from the start", "id": 6 }, { "class": "method", "context": "Techniques used in crafting the piece, from casting to polishing", "id": 7 }, { "class": "raw material", "context": "Fundamental ingredients that make up the final piece of jewelry", "id": 8 }, { "class": "time", "context": "Necessary duration to produce a piece from the start", "id": 9 } ]
Would you like an explanation of how you create these works of art?
method
7
1en
0positive
handling unhappy jewelry service customers
[ { "class": "complaint", "context": "of the Complaint class: Expression of customer dissatisfaction with the service provided", "id": 1 }, { "class": "solution", "context": "of the Solution class: Strategies to solve problems and restore customer trust", "id": 2 }, { "class": "compensation", "context": "of the Compensation class: Settlement or benefit offered as reparation for inconveniences", "id": 3 }, { "class": "complaint", "context": "of the Complaint class: Expression of customer dissatisfaction with the service provided", "id": 4 }, { "class": "solution", "context": "of the Solution class: Strategies to solve problems and restore customer trust", "id": 5 }, { "class": "compensation", "context": "of the Compensation class: Settlement or benefit offered as reparation for inconveniences", "id": 6 }, { "class": "complaint", "context": "Expression of customer dissatisfaction with the service provided", "id": 7 }, { "class": "solution", "context": "Strategies to solve problems and restore customer trust", "id": 8 }, { "class": "compensation", "context": "Settlement or benefit offered as reparation for inconveniences", "id": 9 } ]
I didn't think the service I received was fair, and I want a solution
solution
8
1en
0positive
curious customers about sustainability in jewelry
[ { "class": "ethics", "context": "of the Ethics class: Principles that guide the responsible use of resources in the workshop", "id": 1 }, { "class": "material", "context": "of the Material class: Ecologically correct inputs used in manufacturing", "id": 2 }, { "class": "process", "context": "of the Process class: Production practices that minimize environmental impact", "id": 3 }, { "class": "ethics", "context": "of the Ethics class: Principles that guide the responsible use of resources in the workshop", "id": 4 }, { "class": "material", "context": "of the Material class: Ecologically correct inputs used in manufacturing", "id": 5 }, { "class": "process", "context": "of the Process class: Production practices that minimize environmental impact", "id": 6 }, { "class": "ethics", "context": "Principles that guide the responsible use of resources in the workshop", "id": 7 }, { "class": "material", "context": "Ecologically correct inputs used in manufacturing", "id": 8 }, { "class": "process", "context": "Production practices that minimize environmental impact", "id": 9 } ]
I value respect for the environment, how do you contribute to that?
ethics
7
1en
0positive
customer with a search for special meaning in customized jewelry
[ { "class": "symbolism", "context": "Incorporation of elements with deep personal meaning into the jewelry", "id": 1 }, { "class": "conversation", "context": "Dialogue with the customer to understand and capture their vision", "id": 2 }, { "class": "realization", "context": "Materialization of the customer’s vision into a tangible piece", "id": 3 }, { "class": "symbolism", "context": "Incorporation of elements with deep personal meaning into the jewelry", "id": 4 }, { "class": "conversation", "context": "Dialogue with the customer to understand and capture their vision", "id": 5 }, { "class": "realization", "context": "Materialization of the customer’s vision into a tangible piece", "id": 6 } ]
I wanted a necklace that represents the strength of my journey
symbolism
4
1en
0positive
customer engagement dealing with adjustments and maintenance of jewelry
[ { "class": "polishing", "context": "Procedure to shine and remove scratches from rings and necklaces", "id": 1 }, { "class": "size adjustment", "context": "Modification of the measurement of rings or bracelets for a perfect fit", "id": 2 }, { "class": "appraisal", "context": "Experts analyzing the current state of pieces to recommend services", "id": 3 }, { "class": "warranty", "context": "Commitment to quality assuring cost-free repairs in specific cases", "id": 4 }, { "class": "polishing", "context": "Procedure to shine and remove scratches from rings and necklaces", "id": 5 }, { "class": "size adjustment", "context": "Modification of the measurement of rings or bracelets for a perfect fit", "id": 6 }, { "class": "appraisal", "context": "Experts analyzing the current state of pieces to recommend services", "id": 7 }, { "class": "warranty", "context": "Commitment to quality assuring cost-free repairs in specific cases", "id": 8 } ]
My bracelet seems to have lost all its shine after the bath
polishing
5
1en
0positive
handling clients requesting jewelry for special occasions in the workshop
[ { "class": "customization", "context": "Tailoring the jewelry to represent the uniqueness of the event or person", "id": 1 }, { "class": "express delivery", "context": "Expedited service to ensure the gift arrives on the celebratory date", "id": 2 }, { "class": "consultation", "context": "Experts guiding in the choice of the ideal jewelry for the occasion", "id": 3 }, { "class": "packaging", "context": "Elegant packaging options to add value to the gift", "id": 4 }, { "class": "customization", "context": "Tailoring the jewelry to represent the uniqueness of the event or person", "id": 5 }, { "class": "express delivery", "context": "Expedited service to ensure the gift arrives on the celebratory date", "id": 6 }, { "class": "consultation", "context": "Experts guiding in the choice of the ideal jewelry for the occasion", "id": 7 }, { "class": "packaging", "context": "Elegant packaging options to add value to the gift", "id": 8 } ]
I want the most beautiful packaging you have, it's for a marriage proposal!
packaging
8
1en
0positive
customer service, uncovering flaws or defects in purchased jewelry
[ { "class": "complaint", "context": "Customer's expression of a problem found in the acquired item", "id": 1 }, { "class": "analysis", "context": "Examination of the jewelry to identify the origin and the solution for the defect", "id": 2 }, { "class": "repair", "context": "Corrections made to restore the original and aesthetic condition of the item", "id": 3 }, { "class": "satisfaction", "context": "Ensuring to leave the customer happy and confident with the post-sales service", "id": 4 }, { "class": "quality control", "context": "Rigorous evaluation to prevent defects from reaching the end consumer", "id": 5 }, { "class": "complaint", "context": "Customer's expression of a problem found in the acquired item", "id": 6 }, { "class": "analysis", "context": "Examination of the jewelry to identify the origin and the solution for the defect", "id": 7 }, { "class": "repair", "context": "Corrections made to restore the original and aesthetic condition of the item", "id": 8 }, { "class": "satisfaction", "context": "Ensuring to leave the customer happy and confident with the post-sales service", "id": 9 }, { "class": "quality control", "context": "Rigorous evaluation to prevent defects from reaching the end consumer", "id": 10 } ]
The chain broke the first time I used it; it was not what I expected!
complaint
6
1en
0positive
serving customers seeking to restore an antique jewel full of sentiment
[ { "class": "heritage", "context": "Special care for pieces that have emotional and historical value", "id": 1 }, { "class": "restoration", "context": "Returning jewelry to its original splendor with refined techniques", "id": 2 }, { "class": "approval", "context": "Customer's endorsement after careful analysis of the proposed restoration", "id": 3 }, { "class": "memory", "context": "Respect for the history that the jewel carries in its smallest details", "id": 4 }, { "class": "heritage", "context": "Special care for pieces that have emotional and historical value", "id": 5 }, { "class": "restoration", "context": "Returning jewelry to its original splendor with refined techniques", "id": 6 }, { "class": "approval", "context": "Customer's endorsement after careful analysis of the proposed restoration", "id": 7 }, { "class": "memory", "context": "Respect for the history that the jewel carries in its smallest details", "id": 8 } ]
This piece was passed down to me by my grandmother and holds great sentimental value
heritage
5
1en
0positive
customer issues when ordering a unique piece of jewelry online
[ { "class": "navigation", "context": "Fluency and intuitiveness in using the website to choose pieces and materials", "id": 1 }, { "class": "payment", "context": "Completion of the purchase through secure and efficient electronic methods", "id": 2 }, { "class": "customization", "context": "Selection of details that make the jewelry unique to the buyer", "id": 3 }, { "class": "support", "context": "Immediate assistance to resolve customer issues and questions", "id": 4 }, { "class": "navigation", "context": "Fluency and intuitiveness in using the website to choose pieces and materials", "id": 5 }, { "class": "payment", "context": "Completion of the purchase through secure and efficient electronic methods", "id": 6 }, { "class": "customization", "context": "Selection of details that make the jewelry unique to the buyer", "id": 7 }, { "class": "support", "context": "Immediate assistance to resolve customer issues and questions", "id": 8 }, { "class": "navigation", "context": "Fluency and intuitiveness in using the website to choose pieces and materials", "id": 9 }, { "class": "payment", "context": "Completion of the purchase through secure and efficient electronic methods", "id": 10 }, { "class": "customization", "context": "Selection of details that make the jewelry unique to the buyer", "id": 11 }, { "class": "support", "context": "Immediate assistance to resolve customer issues and questions", "id": 12 }, { "class": "navigation", "context": "Fluency and intuitiveness in using the website to choose pieces and materials", "id": 13 }, { "class": "payment", "context": "Completion of the purchase through secure and efficient electronic methods", "id": 14 }, { "class": "customization", "context": "Selection of details that make the jewelry unique to the buyer", "id": 15 }, { "class": "support", "context": "Immediate assistance to resolve customer issues and questions", "id": 16 } ]
I am not able to complete the purchase of my piece
payment
14
1en
0positive
customer wishes to repair an antique jewel with sentimental value
[ { "class": "restoration", "context": "Rejuvenation of pieces with attention to historical details", "id": 1 }, { "class": "appraisal", "context": "Technical analysis of the current state and potential of the piece", "id": 2 }, { "class": "quotation", "context": "Estimated price for reconditioning the jewelry to its original splendor", "id": 3 }, { "class": "warranty", "context": "Promise of quality and fidelity to the restoration work", "id": 4 }, { "class": "restoration", "context": "Rejuvenation of pieces with attention to historical details", "id": 5 }, { "class": "appraisal", "context": "Technical analysis of the current state and potential of the piece", "id": 6 }, { "class": "quotation", "context": "Estimated price for reconditioning the jewelry to its original splendor", "id": 7 }, { "class": "warranty", "context": "Promise of quality and fidelity to the restoration work", "id": 8 }, { "class": "restoration", "context": "Rejuvenation of pieces with attention to historical details", "id": 9 }, { "class": "appraisal", "context": "Technical analysis of the current state and potential of the piece", "id": 10 }, { "class": "quotation", "context": "Estimated price for reconditioning the jewelry to its original splendor", "id": 11 }, { "class": "warranty", "context": "Promise of quality and fidelity to the restoration work", "id": 12 }, { "class": "restoration", "context": "Rejuvenation of pieces with attention to historical details", "id": 13 }, { "class": "appraisal", "context": "Technical analysis of the current state and potential of the piece", "id": 14 }, { "class": "quotation", "context": "Estimated price for reconditioning the jewelry to its original splendor", "id": 15 }, { "class": "warranty", "context": "Promise of quality and fidelity to the restoration work", "id": 16 } ]
I was expecting a lower value to make my piece like new
quotation
15
1en
0positive
customer requests for a unique and urgent engagement ring
[ { "class": "deadline", "context": "Estimated time for delivering the finished piece to the customer", "id": 1 }, { "class": "consultation", "context": "Professional guidance to create a piece of jewelry that impresses", "id": 2 }, { "class": "confirmation", "context": "Acknowledgment of the order and its specific requests from the customer", "id": 3 }, { "class": "material", "context": "Selection of gems and precious metals that will compose the desired piece", "id": 4 }, { "class": "deadline", "context": "Estimated time for delivering the finished piece to the customer", "id": 5 }, { "class": "consultation", "context": "Professional guidance to create a piece of jewelry that impresses", "id": 6 }, { "class": "confirmation", "context": "Acknowledgment of the order and its specific requests from the customer", "id": 7 }, { "class": "material", "context": "Selection of gems and precious metals that will compose the desired piece", "id": 8 }, { "class": "deadline", "context": "of Deadline: Estimated time for delivering the finished piece to the customer", "id": 9 }, { "class": "consultation", "context": "of Consultation: Professional guidance to create a piece of jewelry that impresses", "id": 10 }, { "class": "confirmation", "context": "of Confirmation: Acknowledgment of the order and its specific requests from the customer", "id": 11 }, { "class": "material", "context": "of Material: Selection of gems and precious metals that will compose the desired piece", "id": 12 } ]
I have not received notification of my order, is it confirmed?
confirmation
11
1en
0positive
catering to clients looking for customized graduation rings for the entire class
[ { "class": "batch", "context": "of the Batch class: A significant order of several similar pieces made together", "id": 1 }, { "class": "symbolism", "context": "of the Symbolism class: Elements that represent achievement and unity in the jewelry design", "id": 2 }, { "class": "discount", "context": "of the Discount class: Price reduction as an incentive for large quantities", "id": 3 }, { "class": "standard", "context": "of the Standard class: Visual uniformity among all the ordered pieces", "id": 4 }, { "class": "batch", "context": "of the Batch class: A significant order of several similar pieces made together", "id": 5 }, { "class": "symbolism", "context": "of the Symbolism class: Elements that represent achievement and unity in the jewelry design", "id": 6 }, { "class": "discount", "context": "of the Discount class: Price reduction as an incentive for large quantities", "id": 7 }, { "class": "standard", "context": "of the Standard class: Visual uniformity among all the ordered pieces", "id": 8 }, { "class": "batch", "context": "of the Batch class: A significant order of several similar pieces made together", "id": 9 }, { "class": "symbolism", "context": "of the Symbolism class: Elements that represent achievement and unity in the jewelry design", "id": 10 }, { "class": "discount", "context": "of the Discount class: Price reduction as an incentive for large quantities", "id": 11 }, { "class": "standard", "context": "of the Standard class: Visual uniformity among all the ordered pieces", "id": 12 }, { "class": "batch", "context": "A significant order of several similar pieces made together", "id": 13 }, { "class": "symbolism", "context": "Elements that represent achievement and unity in the jewelry design", "id": 14 }, { "class": "discount", "context": "Price reduction as an incentive for large quantities", "id": 15 }, { "class": "standard", "context": "Visual uniformity among all the ordered pieces", "id": 16 } ]
Is there a special price if the whole class places an order with you?
discount
15
1en
0positive