text
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13
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I would like a temporary virtual card
38get_disposable_virtual_card
[ -1.109375, -3.083984375, -1.9365234375, -2.736328125, -1.498046875, -1.2900390625, -2.93359375, -3.66015625, -0.9599609375, -0.955078125, -1.453125, -1.296875, -1.1103515625, -1.0107421875, -1.6474609375, -2.685546875, -1.9599609375, -3.23828125, -2.26171875, -2.52734375, -3.3515625, -3.181640625, -1.2109375, -0.6748046875, -2.951171875, -1.865234375, -2.337890625, -2.70703125, -1.806640625, 1.42578125, -2.259765625, -3.5625, -3.38671875, -2.708984375, -1.6318359375, -2.8828125, -2.7421875, 3.486328125, -2.60546875, -0.201416015625, 6.1875, -2.685546875, -3.74609375, 0.67236328125, -3.25390625, -3.005859375, -2.580078125, -2.232421875, -2.5078125, -2.34765625, -1.22265625, -4.484375, -1.94140625, -2.73046875, -2.21484375, -3.859375, -1.966796875, -1.75, -2.470703125, -2.09375, -2.927734375, -2.830078125, -2.853515625, -1.7109375, -2.3515625, -2.3828125, -3.171875, -0.98681640625, -3.146484375, -3.3046875, -2.564453125, -2.82421875, 2.74609375, -1.544921875, -3.236328125, -3.19921875, -4.00390625 ]
I need support options, I want to top my card
54supported_cards_and_currencies
[ -2.837890625, -3.908203125, 1.0029296875, -2.302734375, 0.830078125, -4.1484375, -4.6484375, -4.82421875, -4.171875, -3.412109375, -1.4912109375, -3.1015625, -2.224609375, -1.5693359375, -3.8828125, -4.6328125, -3.966796875, -3.46484375, -3.16796875, -3.216796875, -2.75, -3.9609375, -3.27734375, -3.041015625, -1.486328125, -3.326171875, -3.810546875, -3.244140625, -2.87890625, -0.953125, -3.8515625, -3.595703125, -2.751953125, -2.716796875, -2.5859375, -4.765625, -2.544921875, -0.87158203125, -3.017578125, -0.95703125, -2.19921875, -4.53515625, -3.35546875, -1.7841796875, -3.525390625, -5.30078125, -4.7109375, -1.5224609375, -4.8515625, -4.25, -1.556640625, -3.568359375, -3.6796875, -3.5859375, 4.140625, -4.1015625, -2.466796875, 2.033203125, -0.68017578125, -2.091796875, -0.2369384765625, -2.306640625, 1.1396484375, -5.1328125, -3.849609375, -2.236328125, -3.73046875, -4.7734375, -4.0078125, -3.298828125, -3.5390625, -1.1162109375, -3.087890625, 0.1207275390625, -3.513671875, -2.654296875, -3.8203125 ]
Some idiot stole my card.
42lost_or_stolen_card
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Can you tell me where I can order a virtual card?
41getting_virtual_card
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How can I unblock a blocked pin number for my account?
50pin_blocked
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What is the maximum I can transfer before I incur fees?
64transfer_fee_charged
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How can I freeze a stolen card?
42lost_or_stolen_card
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My disposable virtual card is not working
72virtual_card_not_working
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What is needed to prove my identity?
69verify_my_identity
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got married and need to change name
31edit_personal_details
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Is there a limit for top-ups?
60top_up_limits
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What do I need to do to verify the source of my funds?
70verify_source_of_funds
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I want to make a currency exchange to EU.
37fiat_currency_support
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Where is the closest Mastercard ATM?
4atm_support
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Are there any fees for adding money with an international card?
57top_up_by_card_charge
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Why does my account have a pending cash withdrawal?
47pending_cash_withdrawal
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I have not received the amount of cash i was supposed to.
75wrong_amount_of_cash_received
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How do I top up my card?
65transfer_into_account
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Did my refund go through? It's not on my statement.
0Refund_not_showing_up
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how does a virtual card work
38get_disposable_virtual_card
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Can I have it be delivered at a certain time?
13card_delivery_estimate
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I am seeing in the App a some cash withdrawal that its not mine
21cash_withdrawal_not_recognised
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What is the verification code on a top-up?
71verify_top_up
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May I have a second card?
40getting_spare_card
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I'm tired of all the problems I've had. I want to quit this account!
55terminate_account
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I will need to get a new card soon, how do I order?
10card_about_to_expire
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When will the card arrive?
13card_delivery_estimate
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I would like to transfer money from my other bank account into this one.
65transfer_into_account
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lost my phone, dont want others to use it.
43lost_or_stolen_phone
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Where do I go to change GBP?
34exchange_via_app
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Why was I charged a fee for withdrawing cash?
20cash_withdrawal_charge
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What do you charge for physical cards?
44order_physical_card
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Where is my cash deposit?
7balance_not_updated_after_cheque_or_cash_deposit
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What are the top-up limits?
60top_up_limits
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Are there limits to top-ups?
60top_up_limits
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I'm trying to figure out the current exchange rate.
33exchange_rate
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How can I fix my card, it got declined twice.
28declined_transfer
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Why didn't the ATM give me my money?
27declined_cash_withdrawal
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Can I top up my account with a cheque?
58top_up_by_cash_or_cheque
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What exchange rate do you use?
33exchange_rate
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Can I use any currency to add money?
54supported_cards_and_currencies
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Can a transaction be cancelled?
9cancel_transfer
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I am trying to make a transfer and am unsuccessful, can you please tell me why?
36failed_transfer
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I need to bank account transfer from another account into this one, what is the easiest way that can be done, and what information do i need?
65transfer_into_account
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My entire gym bag, including my wallet, was stolen out of my locker today. Everything in my wallet is gone - how do I block the card to make it can't be used?
42lost_or_stolen_card
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Need help with my card. It's not working.
15card_not_working
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how secure is a disposable virtual card
38get_disposable_virtual_card
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My ecchange rate was wrong for a cash transaction.
76wrong_exchange_rate_for_cash_withdrawal
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A transfer to an account was not allowed
8beneficiary_not_allowed
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I want to know where the funds come from.
70verify_source_of_funds
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What can I use my card to pay for?
11card_acceptance
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My bank transfer is still not showing up in my account.
6balance_not_updated_after_bank_transfer
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Why didn't my transfer go through?
36failed_transfer
[ -2.404296875, -2.6640625, -3.359375, -4.359375, -2.96484375, -0.51171875, -1.4580078125, 1.54296875, -0.9541015625, -3.2109375, -2.650390625, -2.884765625, -3.509765625, -3.6953125, 0.45458984375, -3.96875, -3.802734375, -3.9140625, -3.3515625, -3.357421875, -2.759765625, -3.072265625, -2.115234375, -0.6962890625, -4.3515625, -0.2734375, -0.08001708984375, 2.669921875, -1.92578125, -3.16796875, -2.314453125, -4.60546875, -4.3671875, -3.390625, -3.095703125, 6.97265625, -4.671875, -2.994140625, -3.98828125, -3.478515625, -3.796875, -3.1484375, -1.55078125, -3.58984375, -2.94140625, -2.248046875, -2.740234375, -0.97021484375, 0.4296875, -1.6240234375, -3.314453125, -2.640625, -2.208984375, -0.716796875, -3.619140625, -3.740234375, -1.93359375, -2.958984375, -2.791015625, 0.2205810546875, -3.88671875, -0.069091796875, -1.697265625, -2.962890625, -1.8984375, -1.4775390625, -0.60986328125, -1.5810546875, -0.83251953125, -3.953125, -2.9921875, -3.56640625, -0.6220703125, -3.025390625, -2.61328125, -2.099609375, -3.951171875 ]
The balance on my account wasn't updated after I made a depost.
7balance_not_updated_after_cheque_or_cash_deposit
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Where is the virtual card located?
41getting_virtual_card
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Will I always be charged a fee for using my card?
16card_payment_fee_charged
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How can I top up with this cheque I got?
58top_up_by_cash_or_cheque
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I bought something and the money appeared back into my account? Why?
53reverted_card_payment?
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How do I contact customer support about a transfer?
28declined_transfer
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I want to get an item refunded
52request_refund
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Will I be charged for a SEPA transfer?
56top_up_by_bank_transfer_charge
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Cancel my last transfer
9cancel_transfer
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Why do you keep declining my payment? I tried several times already with this card and it's just not working
26declined_card_payment
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I have a direct debit charge that I do not recognize
29direct_debit_payment_not_recognised
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I've just moved address from a place in Durham to a place in Walton-On-The-Naze. I have a new landlord at my new house and they haven't got my payment but I know I sent it on time, can you check they got it please?
66transfer_not_received_by_recipient
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Why hasn't my top-up been completed?
48pending_top_up
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How do you get a virtual card?
41getting_virtual_card
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The see the rate applied to my transaction was wrong at the atm.
76wrong_exchange_rate_for_cash_withdrawal
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I want a virtual card!
41getting_virtual_card
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I have a new card and I want to activate it
1activate_my_card
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This company sucks! Can you delete my account?
55terminate_account
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The card I have doesn't work.
15card_not_working
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My card is lost! What can I do?
42lost_or_stolen_card
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What do I do if it says my card payment has been cancelled?
53reverted_card_payment?
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Will you reinstate my PIN?
50pin_blocked
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The exchange rate given to me wasn't correct, after i purchased an item
18card_payment_wrong_exchange_rate
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How do I use the app if I don't have my phone with me?
43lost_or_stolen_phone
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I transferred some money but the recipient is having trouble withdrawing.
66transfer_not_received_by_recipient
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I am still waiting for my card after 1 week. Is this ok?
12card_arrival
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what is the disposable cards limit?
30disposable_card_limits
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How much do I have to pay for the exchange fee?
32exchange_charge
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I was wondering whether exchanging currencies can be done on this app.
34exchange_via_app
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Why can't I see a recent refund in my statement?
0Refund_not_showing_up
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Someone transferred money to me and it doesn't show
49pending_transfer
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I entered the wrong pin too many times and now I am blocked. Help me unblock!
50pin_blocked
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For some reason, the virtual card won't work for me.
72virtual_card_not_working
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I'm not sure why I was charged an extra fee for transferring funds.
64transfer_fee_charged
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I'm at an ATM and withdrew 30 pounds and was only given 10. What should I do?
75wrong_amount_of_cash_received
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When trying to get more than one card is there a extra amount that needs to be paid?
40getting_spare_card
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What do I do if my card is expiring soon?
10card_about_to_expire
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What cards and currencies do you support?
54supported_cards_and_currencies
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How can I get additional cards?
40getting_spare_card
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Is it possible to deposit money in GBP?
51receiving_money
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I tried to top up using my card, but now the money just disappeared!
62topping_up_by_card
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what is the virtual card
41getting_virtual_card
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there is a transaction on my account that i didnt make
17card_payment_not_recognised
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Do charge fees for transfers?
64transfer_fee_charged
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How long will it take for the transfer to reach my account?
67transfer_timing
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Why is identity verification mandatory?
74why_verify_identity
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I have a top up that didn't go through. Why?
59top_up_failed
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