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I'm having difficulty verifying my identity. | unable_to_verify_identity | 3,987 |
I am having a problem proving who I am | unable_to_verify_identity | 3,970 |
Unsure how to provide my identity. | unable_to_verify_identity | 3,909 |
What do I need to bring for identification? | unable_to_verify_identity | 3,993 |
How do you check my identity? | verify_my_identity | 9,866 |
What works for identity verification? | verify_my_identity | 9,805 |
Tell me what the steps for the identity checks are | verify_my_identity | 9,851 |
What documentation do you accept for the identity check? | verify_my_identity | 9,829 |
Show me the source of my money. | verify_source_of_funds | 6,573 |
where are the transfers originating | verify_source_of_funds | 6,525 |
Where can I see where my funds came from? | verify_source_of_funds | 6,537 |
How do I see my source of funds? | verify_source_of_funds | 6,563 |
How can I verify my top up? | verify_top_up | 7,798 |
I can't see a verification code anywhere | verify_top_up | 7,724 |
Why does top-up require verification? | verify_top_up | 7,751 |
Why is it necessary to verify the top up? | verify_top_up | 7,768 |
My virtual card is just not going through. | virtual_card_not_working | 8,170 |
Why won't my virtual card work? | virtual_card_not_working | 8,169 |
Which type of card will I receive? | visa_or_mastercard | 4,142 |
Is it possible to get both a Visa and a Mastercard? | visa_or_mastercard | 4,136 |
can i use both visa and mastercard | visa_or_mastercard | 4,193 |
may I have a Visa and a Mastercard from you. | visa_or_mastercard | 4,105 |
Please help me get a Visa card. | visa_or_mastercard | 4,165 |
What is my identification used for? | why_verify_identity | 3,867 |
Why are you asking so many questions about me? | why_verify_identity | 3,825 |
Can I make transfers before my identity verification? | why_verify_identity | 3,830 |
What is identity check? | why_verify_identity | 3,889 |
i asked for 100 only got 80 | wrong_amount_of_cash_received | 2,447 |
When I went to $100, all the machine would give me was $20. | wrong_amount_of_cash_received | 2,443 |
I asked for a certain amount of money from the ATM, but it gave me a different amount. Less than what I asked for. | wrong_amount_of_cash_received | 2,430 |
I asked for cash but I did not receive all the funds | wrong_amount_of_cash_received | 2,492 |
my cash balance less than what I thought | wrong_amount_of_cash_received | 2,366 |
Why didn't the ATM give me all my money | wrong_amount_of_cash_received | 2,385 |
Using international ATMs messes up the exchange rate. | wrong_exchange_rate_for_cash_withdrawal | 8,252 |
I did not get the right exchange rate while getting my cash out. | wrong_exchange_rate_for_cash_withdrawal | 8,255 |
I believe my exchange rate is incorrect | wrong_exchange_rate_for_cash_withdrawal | 8,302 |
what is going on with my cash withdrawal? the exchange rate is wrong | wrong_exchange_rate_for_cash_withdrawal | 8,286 |
You applied the wrong exchange rate while I was traveling outside the country. | wrong_exchange_rate_for_cash_withdrawal | 8,368 |
I contacted customer service and they told me they're investigating the issue, but I still haven't seen my refund. | Refund_not_showing_up | 0 |
I'm getting annoyed because I requested a refund for a faulty product, but the seller is taking too long to process the refund. | Refund_not_showing_up | 1 |
I've been waiting for my refund for over two weeks now, but it still hasn't arrived. | Refund_not_showing_up | 2 |
I'm feeling upset because I was counting on the refund to help me out financially. | Refund_not_showing_up | 3 |
I'm feeling frustrated because I've been waiting for my refund for so long without any progress. | Refund_not_showing_up | 4 |
I requested a refund from the seller, but they haven't given me any update. | Refund_not_showing_up | 5 |
I requested a refund from the seller, but they haven't responded to my requests for updates. Can you please help me follow up with them? | Refund_not_showing_up | 6 |
I'm confused because I requested a refund for a purchase that was made using a gift card, but the seller is telling me that they can't issue a refund without the original receipt. | Refund_not_showing_up | 7 |
I'm getting worried that I won't receive my refund in time. | Refund_not_showing_up | 8 |
I requested a refund for a purchase that was made by mistake, but the seller is telling me that they can't issue a refund without proof of purchase. | Refund_not_showing_up | 9 |
I requested a refund from the seller, but they haven't given me any update on the status. | Refund_not_showing_up | 10 |
I requested a refund from the seller, but they're not very helpful. | Refund_not_showing_up | 11 |
I've been waiting for a refund for over a month now, but it still hasn't arrived. | Refund_not_showing_up | 12 |
I'm getting angry because I requested a refund for a purchase that was supposed to be delivered within a certain timeframe, but it still hasn't shown up. | Refund_not_showing_up | 13 |
I'm trying to be optimistic, but it's hard when I haven't received my refund yet. | Refund_not_showing_up | 14 |
I'm feeling helpless because I can't seem to get a hold of the seller. | Refund_not_showing_up | 15 |
I'm starting to think that the seller forgot about my refund request. | Refund_not_showing_up | 16 |
I'm getting scared because I need the refund to pay off a debt. | Refund_not_showing_up | 17 |
I'm getting worried because I need the refund to pay off an important bill. | Refund_not_showing_up | 18 |
I'm worried that the seller might have forgotten about my refund request. | Refund_not_showing_up | 19 |
I made a purchase a few weeks ago and requested a refund, but the seller hasn't responded to my requests for updates. Can you please help me resolve this issue? | Refund_not_showing_up | 20 |
I requested a refund from the seller, but they haven't processed it yet. | Refund_not_showing_up | 21 |
I'm starting to think that the seller might be ignoring my refund request. | Refund_not_showing_up | 22 |
I'm getting fed up because I haven't received my refund yet. | Refund_not_showing_up | 23 |
I'm starting to doubt whether I'll ever receive the refund. | Refund_not_showing_up | 24 |
I'm getting annoyed because I haven't received my refund yet. | Refund_not_showing_up | 25 |
I requested a refund from the seller, but they're taking too long to process it. | Refund_not_showing_up | 26 |
I'm starting to think that the refund I requested is never going to show up. It's been two months since I made the purchase and I haven't seen any sign of the refund. | Refund_not_showing_up | 27 |
I've tried to contact the seller through their customer service channel, but they're not responding. | Refund_not_showing_up | 28 |
I'm starting to think that the seller might be avoiding me. | Refund_not_showing_up | 29 |
I'm getting frustrated because I still haven't received the refund I requested. | Refund_not_showing_up | 30 |
I'm getting desperate because I need the refund to cover my expenses. | Refund_not_showing_up | 31 |
I'm getting worried because I requested a refund for a purchase that was supposed to be delivered within a certain timeframe, but it still hasn't shown up. | Refund_not_showing_up | 32 |
I've been waiting for my refund for over three months now, but it still hasn't arrived. | Refund_not_showing_up | 33 |
I've tried contacting the seller multiple times, but they haven't responded to my messages. | Refund_not_showing_up | 34 |
I've been trying to contact the seller for weeks now, but they haven't responded to my messages. | Refund_not_showing_up | 35 |
I requested a refund from the seller, but they're telling me it will take several days. | Refund_not_showing_up | 36 |
I checked my bank statement, and there's no sign of the refund I requested. Can you please verify that the refund was processed and provide an update on when I can expect it? | Refund_not_showing_up | 37 |
I'm disappointed because I was counting on that refund to cover some expenses. | Refund_not_showing_up | 38 |
I checked my account, and there's no sign of the refund I requested. Can you please verify that the refund was processed and provide an update on when I can expect it? | Refund_not_showing_up | 39 |
I checked my bank statement and the refund isn't listed, despite the seller saying it was processed. | Refund_not_showing_up | 40 |
I checked my account and there's no sign of the refund I requested. | Refund_not_showing_up | 41 |
I submitted a refund request over a week ago, but I haven't received any update on when I can expect the money to be credited back to my account. | Refund_not_showing_up | 42 |
I'm feeling annoyed because I've been waiting for my refund for so long without any update. | Refund_not_showing_up | 43 |
I requested a refund from the seller, but they're not very responsive. | Refund_not_showing_up | 44 |
I've tried to contact the seller multiple times, but they haven't replied to my messages. | Refund_not_showing_up | 45 |
I've been waiting for a full refund for a purchase that didn't meet my expectations, but the seller is taking forever to process the refund. | Refund_not_showing_up | 46 |
I'm starting to doubt whether I'll ever receive my refund. | Refund_not_showing_up | 47 |
I've been patiently waiting for my refund, but it's taking too long to arrive. | Refund_not_showing_up | 48 |
I've been patiently waiting for my refund, but it's taking way too long. | Refund_not_showing_up | 49 |
I'm feeling annoyed because I've been waiting for my refund for weeks now. | Refund_not_showing_up | 50 |
I checked my bank statement and there's no sign of the refund I requested. | Refund_not_showing_up | 51 |
I requested a refund from the seller, but they're telling me it will take several weeks. | Refund_not_showing_up | 52 |
I'm starting to think that the refund might not be coming after all. | Refund_not_showing_up | 53 |
I'm starting to wonder if the seller is legitimate or not. | Refund_not_showing_up | 54 |
I've tried contacting the seller multiple times, but they haven't replied to my messages. | Refund_not_showing_up | 55 |
I'm starting to doubt whether I'll ever see my refund. | Refund_not_showing_up | 56 |
I'm feeling really annoyed because I haven't received my refund yet. | Refund_not_showing_up | 57 |
I've been trying to contact the seller for years now, but they haven't responded to my messages. | Refund_not_showing_up | 58 |
I requested a refund from the seller, but they haven't responded to my requests. | Refund_not_showing_up | 59 |
I requested a refund from the seller, but they're not responding to my messages. | Refund_not_showing_up | 60 |
I requested a refund from the seller, but they're telling me it's taking longer than expected. | Refund_not_showing_up | 61 |
Subsets and Splits