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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,262,225,900,359,700 | negative | 1 | Customer Service Issue | 0.6733 | Virgin America | null | MaximWheatley | null | 0 | @VirginAmerica Your website is down and I'm trying to check in! | null | 2015-02-21 14:27:45 -0800 | Washington, DC | Atlantic Time (Canada) |
569,261,347,688,607,740 | positive | 1 | null | null | Virgin America | null | carabubes | null | 0 | @VirginAmerica done! Thank you for the quick response, apparently faster than sitting on hold ;) | null | 2015-02-21 14:24:16 -0800 | Los Angeles, California | Central Time (US & Canada) |
569,261,128,532,041,700 | neutral | 0.6809 | null | 0 | Virgin America | null | carabubes | null | 0 | @VirginAmerica nervous about my flight from DC to LAX getting Cancelled Flightled tomorrow! Just sent you a DM to help me! | null | 2015-02-21 14:23:24 -0800 | Los Angeles, California | Central Time (US & Canada) |
569,260,526,976,544,800 | positive | 1 | null | null | Virgin America | null | wmrrock | null | 0 | @VirginAmerica cool picture of another VirginAmerica plane off our wing. What a site! http://t.co/5B2agFd8c4 | null | 2015-02-21 14:21:00 -0800 | CT | Eastern Time (US & Canada) |
569,253,311,813,185,540 | positive | 1 | null | null | Virgin America | null | DailyBillboard | null | 0 | @VirginAmerica Keep up the great work :) | null | 2015-02-21 13:52:20 -0800 | Los Angeles, California | Pacific Time (US & Canada) |
569,253,236,093,268,000 | positive | 1 | null | null | Virgin America | null | BigRichTexasPam | null | 0 | @VirginAmerica my goodness your people @love field are amazing under pressure ❤️from Texas #beatstheothers in crisis Please fly me to NY | [32.84359605, -96.84910929] | 2015-02-21 13:52:02 -0800 | FREE ADVICE! | Central Time (US & Canada) |
569,250,469,178,175,500 | positive | 0.6775 | null | 0 | Virgin America | null | rtw4 | null | 0 | @VirginAmerica Thanks for a great flight from LA to Boston! Pilots did a great job landing in the snow. Can we go back to LA now? #seriously | null | 2015-02-21 13:41:02 -0800 | Natick, MA, USA | Central Time (US & Canada) |
569,248,437,050,302,460 | neutral | 1 | null | null | Virgin America | null | casualdiego | null | 0 | @VirginAmerica can you please get me to the new york area before monday afternoon | null | 2015-02-21 13:32:58 -0800 | okayville, population me | null |
569,248,400,836,726,800 | positive | 1 | null | null | Virgin America | null | kyle_romanoff | null | 0 | @VirginAmerica Thanks so much for the awesome support, you guys rock! | null | 2015-02-21 13:32:49 -0800 | null | null |
569,247,769,166,266,400 | negative | 0.7053 | Bad Flight | 0.7053 | Virgin America | null | wmrrock | null | 0 | @VirginAmerica seats in Row 8 don't recline should mention that on your website #soreback | null | 2015-02-21 13:30:18 -0800 | CT | Eastern Time (US & Canada) |
569,247,394,002,563,100 | negative | 1 | Late Flight | 1 | Virgin America | null | wmrrock | null | 0 | @VirginAmerica flight 404 delayed 2 hours in LA due to mechanical problems. Handle like pros but you could have tossed us a free drink. | null | 2015-02-21 13:28:49 -0800 | CT | Eastern Time (US & Canada) |
569,244,860,286,263,300 | negative | 0.642 | Cancelled Flight | 0.642 | Virgin America | null | BigRichTexasPam | null | 0 | @VirginAmerica why Cancelled Flight flights today? No precipitation to be scared of! ❄️❄️❄️ | [32.8437698, -96.84928399] | 2015-02-21 13:18:45 -0800 | FREE ADVICE! | Central Time (US & Canada) |
569,240,250,192,670,700 | positive | 0.6667 | null | 0 | Virgin America | null | aaronkurlander | null | 0 | @VirginAmerica twitter team. you guys killed it for rescheduling me asap. thank you! | null | 2015-02-21 13:00:26 -0800 | New York, NY | Eastern Time (US & Canada) |
569,238,877,178,716,160 | negative | 1 | Cancelled Flight | 0.6735 | Virgin America | null | MistakeCakeJake | null | 0 | @VirginAmerica You guys charged me $100 to reschedule a flight that was then Cancelled Flighted and are now refusing to refund it. What's the deal? | null | 2015-02-21 12:54:58 -0800 | null | Central Time (US & Canada) |
569,237,252,154,372,100 | negative | 1 | Customer Service Issue | 0.6968 | Virgin America | null | NoelArtiles | null | 0 | @VirginAmerica can’t access your website from Safari on iPhone 6. Seems to work on Mac and iPad. Need iPhone to add Passbook. | [0.0, 0.0] | 2015-02-21 12:48:31 -0800 | Austin, TX | Central Time (US & Canada) |
569,236,471,690,829,800 | neutral | 0.634 | null | 0 | Virgin America | null | floatingatoll | null | 0 | @VirginAmerica on iPad and iPhone, clicking the CHECKIN link in the email I received at 24hrs before flight | null | 2015-02-21 12:45:25 -0800 | Silicon Valley, California | Pacific Time (US & Canada) |
569,236,251,129,163,800 | negative | 0.699 | Customer Service Issue | 0.699 | Virgin America | null | floatingatoll | null | 0 | @VirginAmerica your mobile site is broken, shows
"{{header.elevateUser.numOfPointsAvailable || '0' | number}} Points", won't let me checkin | null | 2015-02-21 12:44:32 -0800 | Silicon Valley, California | Pacific Time (US & Canada) |
569,230,983,075,115,000 | negative | 0.664 | Cancelled Flight | 0.3412 | Virgin America | null | aaronkurlander | null | 0 | @VirginAmerica I was really looking forward to my flight. can you let me know when it will be rescheduled? #diehardvirgin | null | 2015-02-21 12:23:36 -0800 | New York, NY | Eastern Time (US & Canada) |
569,229,785,500,680,200 | negative | 1 | Cancelled Flight | 0.6452 | Virgin America | null | aaronkurlander | null | 0 | @VirginAmerica why Cancelled Flight flight VX413? One sec its delayed, on my to airport, the next its Cancelled Flightled?Gonna email or call me to reschedule? | null | 2015-02-21 12:18:51 -0800 | New York, NY | Eastern Time (US & Canada) |
569,226,875,349,835,800 | negative | 1 | Customer Service Issue | 0.6766 | Virgin America | null | borknagar | null | 0 | @VirginAmerica I did it but there was a problem in the link from the email for check-in. thanks | null | 2015-02-21 12:07:17 -0800 | chile | Santiago |
569,224,234,150,404,100 | negative | 1 | Flight Booking Problems | 0.6954 | Virgin America | null | propsonline | null | 0 | @VirginAmerica had to change to another airline to get to DC today ... Why is @united able to land in DC but not you? Cost me $800 ...ugh | null | 2015-02-21 11:56:47 -0800 | California, USA | Pacific Time (US & Canada) |
569,223,788,639,821,800 | negative | 1 | Cancelled Flight | 1 | Virgin America | null | propsonline | null | 0 | @VirginAmerica I was so looking forward to my first flight with you today but it was Cancelled Flightled along with the subsequent one ... | null | 2015-02-21 11:55:01 -0800 | California, USA | Pacific Time (US & Canada) |
569,222,494,952,886,300 | positive | 0.6522 | null | null | Virgin America | null | carlos89178 | null | 0 | @VirginAmerica when are you putting some great deals from PDX to LAS or from LAS to PDX show me your love! http://t.co/enIQg0buzj | null | 2015-02-21 11:49:53 -0800 | null | null |
569,221,440,794,271,740 | positive | 1 | null | null | Virgin America | null | carlos89178 | null | 0 | @VirginAmerica wish I can afford to fly with you next Friday going back home.. love everything about your airline | null | 2015-02-21 11:45:41 -0800 | null | null |
569,221,156,504,530,940 | negative | 1 | Can't Tell | 0.6526 | Virgin America | null | shounshounette | null | 0 | @VirginAmerica how are you gonna have a deal from Dallas to DC but no deal from DC to Dallas? #sad | null | 2015-02-21 11:44:33 -0800 | null | null |
569,220,232,293,720,060 | neutral | 1 | null | null | Virgin America | null | alanzeino | null | 0 | @VirginAmerica it’s just a bug report, guys | null | 2015-02-21 11:40:53 -0800 | San Francisco | Pacific Time (US & Canada) |
569,218,762,907,324,400 | negative | 1 | Customer Service Issue | 1 | Virgin America | null | DonnellyPatrick | null | 0 | @VirginAmerica hold times at call center are a bit much | null | 2015-02-21 11:35:03 -0800 | SF Bay Area | Pacific Time (US & Canada) |
569,212,570,478,911,500 | positive | 0.7081 | null | null | Virgin America | null | stefanpinto | null | 0 | @VirginAmerica Like http://t.co/VPqEm31XUQ | null | 2015-02-21 11:10:26 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
569,211,675,108,180,000 | negative | 0.6455 | Flight Booking Problems | 0.3497 | Virgin America | null | josephschwegler | null | 0 | @VirginAmerica Site down? #help | null | 2015-02-21 11:06:53 -0800 | null | Pacific Time (US & Canada) |
569,209,566,715,469,800 | positive | 1 | null | null | Virgin America | null | jennifer_caron | null | 0 | @VirginAmerica You have the best flight attendant ever!!! http://t.co/PxdEL1nq3l | null | 2015-02-21 10:58:30 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
569,208,480,793,567,200 | positive | 0.6899 | null | null | Virgin America | null | miaerolinea | null | 0 | Awesome! RT @VirginAmerica: Watch nominated films at 35,000 feet. #MeetTheFleet #Oscars http://t.co/DnStITRzWy | null | 2015-02-21 10:54:11 -0800 | Worldwide | Caracas |
569,205,125,278,859,260 | positive | 1 | null | null | Virgin America | null | ninjasistah | null | 0 | @VirginAmerica thanks so much! | null | 2015-02-21 10:40:51 -0800 | Massachusetts | Eastern Time (US & Canada) |
569,204,272,795,004,900 | negative | 0.6701 | Customer Service Issue | 0.3505 | Virgin America | null | daniellewolff | null | 0 | @VirginAmerica Trying to reset my password, email never arrives. Help? | null | 2015-02-21 10:37:28 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
569,202,691,185,909,760 | positive | 0.6575 | null | null | Virgin America | null | EleonoraKaras | null | 0 | @VirginAmerica, the only airline based in Silicon Valley! #disruption #FCmostinnovative #incubator @FastCompany's http://t.co/wU3LbCNcr9 | null | 2015-02-21 10:31:11 -0800 | New York | null |
569,201,943,131,738,100 | positive | 1 | null | null | Virgin America | null | carlosondrums | null | 0 | @VirginAmerica Very nicely done. 👏 | null | 2015-02-21 10:28:13 -0800 | Las Vegas | Eastern Time (US & Canada) |
569,200,619,430,420,500 | positive | 0.6701 | null | null | Virgin America | null | ninjasistah | null | 0 | @VirginAmerica I’m looking forward to watching the Oscars on my flight home tomorrow. I might even get something bubbly to drink! ;) | null | 2015-02-21 10:22:57 -0800 | Massachusetts | Eastern Time (US & Canada) |
569,200,606,595,952,640 | negative | 0.6489 | Late Flight | 0.6489 | Virgin America | null | stephenasilverm | null | 0 | @VirginAmerica What is the reason for the delay of the departure of VX 413 from JFK this afternoon? | null | 2015-02-21 10:22:54 -0800 | null | null |
569,198,782,421,663,740 | negative | 0.6786 | Cancelled Flight | 0.6786 | Virgin America | null | mrl6626 | null | 0 | @VirginAmerica is todays flight from Palm Springs, Ca to JFK in NY Cancelled Flightled? | null | 2015-02-21 10:15:39 -0800 | null | Arizona |
569,198,104,806,699,000 | positive | 1 | null | null | Virgin America | null | SunRighteous | null | 0 | @VirginAmerica hahaha 😂@VirginAmerica YOU GUYS ARE AMAZING. I LOVE YOU GUYS!!!💗 | null | 2015-02-21 10:12:58 -0800 | null | Alaska |
569,197,967,959,154,700 | positive | 1 | null | null | Virgin America | null | readerriter | null | 0 | @VirginAmerica sounds like fun ! | null | 2015-02-21 10:12:25 -0800 | CALIFORNIA, USA | Pacific Time (US & Canada) |
569,197,611,393,163,260 | neutral | 1 | null | null | Virgin America | null | jeredscott | null | 0 | @VirginAmerica any updates on flight 413 from Jfk > Lax | null | 2015-02-21 10:11:00 -0800 | downtown, CA | Pacific Time (US & Canada) |
569,197,515,993,534,460 | neutral | 1 | null | null | Virgin America | null | eric_t_lee | null | 0 | @virginamerica spruce moose! | null | 2015-02-21 10:10:37 -0800 | Brooklyn | Eastern Time (US & Canada) |
569,192,778,468,626,400 | negative | 1 | Customer Service Issue | 1 | Virgin America | null | bluesmoon | null | 0 | @VirginAmerica the CSS on your site is a 404 right now, please fix. Site unusable. | null | 2015-02-21 09:51:48 -0800 | Cambridge, MA, USA, Earth | Eastern Time (US & Canada) |
569,182,336,715,243,500 | negative | 0.6473 | Lost Luggage | 0.3341 | Virgin America | null | RedSoxGirl1976 | null | 0 | @VirginAmerica We're on flight 910 Vegas to Boston today, checked in online but our bag count didn't register. Can I fix that somehow? | null | 2015-02-21 09:10:18 -0800 | Somewhere outside of Fenway | Eastern Time (US & Canada) |
569,180,623,165,915,140 | positive | 0.6771 | null | null | Virgin America | null | InuAtah | null | 0 | @VirginAmerica classiq, luv Virgin America. Greetingz | null | 2015-02-21 09:03:30 -0800 | Abuja | null |
569,179,517,522,047,000 | negative | 0.6636 | Customer Service Issue | 0.6636 | Virgin America | null | borknagar | null | 0 | @VirginAmerica Hi, I'm trying to do check-in but the website is not working. I tried 3 different browsers and the problem continues | null | 2015-02-21 08:59:06 -0800 | chile | Santiago |
569,176,777,056,079,900 | positive | 1 | null | null | Virgin America | null | Recessionista | null | 0 | @VirginAmerica Thanks for your great customer service today & for helping me get all my travel sorted out! | null | 2015-02-21 08:48:13 -0800 | Los Angeles, CA | Pacific Time (US & Canada) |
569,165,709,516,759,040 | positive | 1 | null | null | Virgin America | null | moosekazmi | null | 0 | @VirginAmerica thanks guys! Sweet route over the Rockies #airplanemodewason | null | 2015-02-21 08:04:14 -0800 | Las Piedras, Peru | null |
569,110,766,235,877,400 | positive | 1 | null | null | Virgin America | null | _LisaCap | null | 0 | @VirginAmerica love the 90s music blasting at gate in #Boston while waiting for flight to #SanFrancisco. Only if I could get an iced coffee! | null | 2015-02-21 04:25:54 -0800 | Charlestown, MA | null |
569,083,230,361,673,700 | negative | 0.6706 | Bad Flight | 0.3514 | Virgin America | null | eatgregeat | null | 0 | @VirginAmerica - the passenger in 7D, Flt 338 that assaulted me shouldn't have flown. I trust he's banned. Crew filed report to @FAANews | [26.06726717, -80.14433663] | 2015-02-21 02:36:29 -0800 | null | Eastern Time (US & Canada) |
569,028,851,860,254,700 | negative | 1 | Flight Booking Problems | 0.6809 | Virgin America | null | alanzeino | null | 0 | @VirginAmerica current bug on website shows ‘select departure city’ when selecting destination city http://t.co/SLLYIBE2vQ | null | 2015-02-20 23:00:24 -0800 | San Francisco | Pacific Time (US & Canada) |
569,022,319,437,357,060 | negative | 1 | Damaged Luggage | 1 | Virgin America | null | khartline | null | 0 | @VirginAmerica luggage was severely dented/missing wheel coming off baggage claim in SAN. Luggage agent Miranda (I think) wasn't any help. | null | 2015-02-20 22:34:27 -0800 | Las Vegas | Pacific Time (US & Canada) |
569,020,707,113,476,100 | positive | 1 | null | null | Virgin America | null | courtDMC | null | 0 | @VirginAmerica thank you for the easy itinerary shift for impending weather. Quick, painless & free. | null | 2015-02-20 22:28:03 -0800 | New York for now. | Central Time (US & Canada) |
569,018,352,464,588,800 | neutral | 0.6598 | null | null | Virgin America | null | woawABQ | null | 0 | @VirginAmerica If you'd love to see more girls be inspired to become pilots, RT our free WOAW event March 2-8 at ABQ. http://t.co/rfXlV1kGDh | null | 2015-02-20 22:18:41 -0800 | Albuquerque, NM | null |
569,011,849,976,348,700 | positive | 1 | null | null | Virgin America | null | Cydney_Chase | null | 0 | @VirginAmerica Thanks! Good times there and back! #Vodkatonics the entire flight🍸#sfo | null | 2015-02-20 21:52:51 -0800 | #SF#Optimist #Freefalling | Pacific Time (US & Canada) |
568,989,005,162,766,340 | neutral | 1 | null | null | Virgin America | null | AirlineFuel | null | 0 | @VirginAmerica beats expectations, shares take off - Santa Cruz Sentinel http://t.co/qm9dQbai6G | null | 2015-02-20 20:22:04 -0800 | Global | Sydney |
568,977,439,398,821,900 | neutral | 1 | null | null | Virgin America | null | OriginalTuna | null | 0 | @VirginAmerica any plans to start flying direct from DAL to LAS? | null | 2015-02-20 19:36:07 -0800 | Texas | Central Time (US & Canada) |
568,977,175,149,293,600 | neutral | 0.6701 | null | null | Virgin America | null | ImThankfulRadio | null | 0 | @VirginAmerica BIG Love/gratitude.mpower w/ http://t.co/1AGR9knCpf weRin #OSCARS2105 VIPswagbags@ #AvalonHollywood http://t.co/ybMbGs0dHn | [0.0, 0.0] | 2015-02-20 19:35:04 -0800 | Washington State | Pacific Time (US & Canada) |
568,972,394,297,077,760 | positive | 1 | null | null | Virgin America | null | AnnaProsser | null | 0 | @VirginAmerica, you're doing a great job adding little luxuries/aesthetics that improve the air travel experience. Thank you. Keep it up! | null | 2015-02-20 19:16:04 -0800 | USA | Pacific Time (US & Canada) |
568,945,958,970,531,840 | negative | 1 | Bad Flight | 0.6765 | Virgin America | null | HenryLucero | null | 0 | @VirginAmerica requested window seat and confirmed window but got stuck in middle seat. Not a good way to treat silver member😒 | null | 2015-02-20 17:31:01 -0800 | Los Angeles, CA | null |
568,945,265,899,483,140 | neutral | 1 | null | null | Virgin America | null | daisy1016 | null | 0 | @VirginAmerica Grand Budapest Hotel #OscarsCountdown | null | 2015-02-20 17:28:16 -0800 | Florida | Eastern Time (US & Canada) |
568,943,244,027,007,000 | neutral | 1 | null | null | Virgin America | null | TGSOFL | null | 0 | @VirginAmerica This is what you missed @NewsVP. Next trip to the 407. | null | 2015-02-20 17:20:14 -0800 | Florida | Eastern Time (US & Canada) |
568,942,331,921,092,600 | negative | 0.6965 | Bad Flight | 0.3634 | Virgin America | null | stephanieslome | null | 0 | @VirginAmerica #wtf I paid for direct flight on purpose not to have to stop for fuel exhausted frequent flier and nothing for inconvenience! | null | 2015-02-20 17:16:37 -0800 | San Francisco | Pacific Time (US & Canada) |
568,940,002,849,255,400 | negative | 1 | Customer Service Issue | 0.6633 | Virgin America | null | Alex_Ricardo | null | 0 | @VirginAmerica there is something wrong with you website in Safari iPhone | null | 2015-02-20 17:07:21 -0800 | Montreal | Eastern Time (US & Canada) |
568,929,979,981,033,500 | positive | 1 | null | null | Virgin America | null | djchuang | null | 1 | @VirginAmerica thanks for gate checking my baggage on your full flight dfw-lax 883 and giving me early boarding too #sweet | [32.8454782, -96.8504585] | 2015-02-20 16:27:32 -0800 | Orange County, CA | Pacific Time (US & Canada) |
568,929,026,644,975,600 | negative | 0.6368 | Can't Tell | 0.6368 | Virgin America | null | miekd | null | 0 | @VirginAmerica Already checked in so the page expired :X | null | 2015-02-20 16:23:44 -0800 | San Francisco | Pacific Time (US & Canada) |
568,928,741,298,012,160 | negative | 1 | Customer Service Issue | 0.6525 | Virgin America | null | insideout | null | 0 | @VirginAmerica Boo for a not refunding a seat upgrade fee I did not want to buy in the first place! | null | 2015-02-20 16:22:36 -0800 | null | Central Time (US & Canada) |
568,928,605,226,426,400 | neutral | 1 | null | null | Virgin America | null | AirlineFuel | null | 0 | @VirginAmerica shares rise on Q4 financial results - USA TODAY http://t.co/lFS4PEFE6y | null | 2015-02-20 16:22:04 -0800 | Global | Sydney |
568,926,018,049,691,650 | neutral | 1 | null | null | Virgin America | null | fromtheleftseat | null | 0 | @VirginAmerica Adds Pillows Instead of Lie-Flat Seats in First Class Arms Race http://t.co/rGYwJBbhm4 | null | 2015-02-20 16:11:47 -0800 | Phoenix AZ | Arizona |
568,923,762,764,095,500 | positive | 0.6855 | null | null | Virgin America | null | AlyssaJenS | null | 0 | @VirginAmerica I see what you did there ;) | null | 2015-02-20 16:02:49 -0800 | Bay Area, CA | Pacific Time (US & Canada) |
568,920,614,716,600,300 | neutral | 0.6803 | null | null | Virgin America | null | Kevin_E_Park | null | 0 | @VirginAmerica way to take advantage of #MayweatherPacquiao :) | null | 2015-02-20 15:50:19 -0800 | null | Pacific Time (US & Canada) |
568,920,221,882,257,400 | neutral | 1 | null | null | Virgin America | null | FlexinFinessinB | null | 0 | @VirginAmerica you know I'm flying virgin for the fight #MayweatherPacquiao | null | 2015-02-20 15:48:45 -0800 | null | Central Time (US & Canada) |
568,911,350,656,675,840 | positive | 1 | null | null | Virgin America | null | drsaadiaim | null | 0 | @VirginAmerica your inflight team makes the experience #amazing! | null | 2015-02-20 15:13:30 -0800 | Boca Raton FL 33434 | null |
568,910,590,921,609,200 | positive | 1 | null | null | Virgin America | null | MaverickGamersX | null | 0 | @VirginAmerica cutest salt and pepper shaker ever. Just when I think you guys can't get any better you just do! http://t.co/vC6Keulg2J | null | 2015-02-20 15:10:29 -0800 | Follow/Retweet for giveaways! | null |
568,901,823,215,448,060 | negative | 1 | Bad Flight | 0.6761 | Virgin America | null | MsReeseGirl | null | 0 | @VirginAmerica moved my seat with no notice. "Better seat" is cabin select not behind the row I selected👎 #DISAPPOINTED | null | 2015-02-20 14:35:38 -0800 | Los Angeles | Pacific Time (US & Canada) |
568,898,405,189,038,100 | neutral | 1 | null | null | Virgin America | null | AirlineFuel | null | 0 | @VirginAmerica shares up on 4Q results - @iol http://t.co/XZ6qeG3nef | null | 2015-02-20 14:22:04 -0800 | Global | Sydney |
568,897,315,458,691,100 | positive | 1 | null | null | Virgin America | null | CanPOREOTICS | null | 0 | @VirginAmerica fav airline | null | 2015-02-20 14:17:44 -0800 | Anaheim, CA | null |
568,890,074,164,809,700 | positive | 0.6776 | null | null | Virgin America | null | MaverickGamersX | null | 0 | @VirginAmerica we have a hot female pilot! Sweet! DCA to SFO! :-) | null | 2015-02-20 13:48:57 -0800 | Follow/Retweet for giveaways! | null |
568,890,062,286,385,150 | neutral | 1 | null | null | Virgin America | null | LizaUtter | null | 0 | 👍👍✈️✈️💗 When are you guys going to start flying to Paris? @VirginAmerica: @LizaUtter You're welcome.” | null | 2015-02-20 13:48:54 -0800 | Malibu, CA | Pacific Time (US & Canada) |
568,884,848,632,279,040 | neutral | 1 | null | null | Virgin America | null | crj_lll | null | 0 | @VirginAmerica what is your policy on flying after surgery? I am still waiting for answer so I can tell me doctor. | null | 2015-02-20 13:28:11 -0800 | Las Vegas, NV | Pacific Time (US & Canada) |
568,882,014,415,249,400 | negative | 1 | Lost Luggage | 1 | Virgin America | null | snellbell | null | 0 | @VirginAmerica already contacted Central Baggage & sent DM. @RenttheRunway is charging me for the dress that was in the lost suitcase #help | null | 2015-02-20 13:16:56 -0800 | null | Quito |
568,874,645,564,362,750 | positive | 1 | null | null | Virgin America | null | AcronymBex | null | 0 | @VirginAmerica Thank you!! | null | 2015-02-20 12:47:39 -0800 | NY, NY | Eastern Time (US & Canada) |
568,868,127,364,096,000 | negative | 0.6569 | Customer Service Issue | 0.6569 | Virgin America | null | SleeplessByte | null | 0 | @VirginAmerica Is there anything going on with the website? I've been getting a lot of errors past 30 minutes. | [0.0, 0.0] | 2015-02-20 12:21:45 -0800 | Rijswijk ♡ The Netherlands | Amsterdam |
568,867,068,331,864,060 | neutral | 0.6773 | null | 0 | Virgin America | null | AcronymBex | null | 0 | @VirginAmerica I think i left something on the plane yesterday. who do i call...ah! | null | 2015-02-20 12:17:32 -0800 | NY, NY | Eastern Time (US & Canada) |
568,865,011,717,705,700 | neutral | 0.642 | null | 0 | Virgin America | null | notthatnathan | null | 0 | @VirginAmerica I need you to follow back in order to DM. | null | 2015-02-20 12:09:22 -0800 | Portland, Maine | Eastern Time (US & Canada) |
568,864,815,654,899,700 | neutral | 1 | null | null | Virgin America | null | Sleubeau | null | 0 | @VirginAmerica Need to start flying to @KCIAirport . 😊😀😃😄 | [39.24087254, -94.63994975] | 2015-02-20 12:08:35 -0800 | Kansas City, MO | Central Time (US & Canada) |
568,855,933,360,607,200 | neutral | 0.6791 | null | 0 | Virgin America | null | crj_lll | null | 0 | @VirginAmerica they told to check with the airline regulation first so that is why I contacted you. | null | 2015-02-20 11:33:18 -0800 | Las Vegas, NV | Pacific Time (US & Canada) |
568,853,685,855,334,400 | negative | 1 | Can't Tell | 0.6421 | Virgin America | null | Yorkshire_D | null | 0 | @VirginAmerica @VirginAtlantic I have just checked in flight to SFO from LAX & been told as Atlantic Flying Club Gold I get no benefits?! | null | 2015-02-20 11:24:22 -0800 | null | null |
568,850,967,673,896,960 | negative | 1 | Flight Attendant Complaints | 0.6458 | Virgin America | null | SaraBabs | null | 0 | @VirginAmerica husband and I ordered three drinks via my screen and they never came. Awesome! | null | 2015-02-20 11:13:34 -0800 | dc | Eastern Time (US & Canada) |
568,850,943,359,496,200 | negative | 1 | Bad Flight | 0.6979 | Virgin America | null | AdamSinger | null | 0 | @VirginAmerica soooo are you guys going to leave the seatbelt light on all flight? You can barely call this turbulence :-) | [0.0, 0.0] | 2015-02-20 11:13:28 -0800 | San Francisco, CA | Central Time (US & Canada) |
568,847,512,372,514,800 | neutral | 1 | null | null | Virgin America | null | crj_lll | null | 0 | @VirginAmerica what is your policy on flying after surgery? | null | 2015-02-20 10:59:50 -0800 | Las Vegas, NV | Pacific Time (US & Canada) |
568,845,553,104,068,600 | neutral | 1 | null | null | Virgin America | null | AirlineFuel | null | 0 | @VirginAmerica posts second consecutive full-year net profit - @ATWOnline http://t.co/tvB5zbzVhg | null | 2015-02-20 10:52:03 -0800 | Global | Sydney |
568,840,724,700,995,600 | negative | 1 | Flight Booking Problems | 0.3895 | Virgin America | null | notthatnathan | null | 0 | @VirginAmerica Funny story, your website is broken, you have missing javascript and stylesheets on the checkin process. I dislike this! | null | 2015-02-20 10:32:51 -0800 | Portland, Maine | Eastern Time (US & Canada) |
568,840,560,347,373,600 | positive | 1 | null | null | Virgin America | null | polaroidmisha | null | 0 | @VirginAmerica would love to do more for virgin just like I do for @GoPro | [0.0, 0.0] | 2015-02-20 10:32:12 -0800 | San Francisco | Pacific Time (US & Canada) |
568,838,020,041,809,900 | neutral | 1 | null | null | Virgin America | null | AirlineFuel | null | 0 | @VirginAmerica Results Handily Exceed Forecasts - @NYTimes http://t.co/gonmRwEM6I | null | 2015-02-20 10:22:07 -0800 | Global | Sydney |
568,837,602,071,203,840 | neutral | 1 | null | null | Virgin America | null | NazarFakih | null | 0 | @VirginAmerica I applied for a position in @flyLAXairport ,and I was wondering if you guys received my application. | null | 2015-02-20 10:20:27 -0800 | null | Pacific Time (US & Canada) |
568,833,739,192,557,600 | neutral | 1 | null | null | Virgin America | null | JetBlueNews | null | 0 | @VirginAmerica achieves a second year of profitability despite revenue pressure ... - @CAPA_Aviation http://t.co/zSuZTNAIJq | null | 2015-02-20 10:05:06 -0800 | USA | Sydney |
568,830,466,830,151,700 | neutral | 1 | null | null | Virgin America | null | AirlineFuel | null | 0 | @VirginAmerica gives positive outlook, but sees increased competition - @Reuters http://t.co/jEu7Od3eYJ | null | 2015-02-20 09:52:06 -0800 | Global | Sydney |
568,830,133,626,253,300 | negative | 1 | Customer Service Issue | 0.6655 | Virgin America | null | RobynMatza | null | 0 | @VirginAmerica I'm trying to check into my 10:50AM CT flight tmm on the desktop website and it's not working (some sort of caching bug) SOS | [0.0, 0.0] | 2015-02-20 09:50:46 -0800 | New York, NY | Eastern Time (US & Canada) |
568,828,648,687,591,400 | neutral | 0.6625 | null | 0 | Virgin America | null | SocialMedia305 | null | 0 | @VirginAmerica weather delays > next few weeks ;) #JFK #BOS #DCA | null | 2015-02-20 09:44:52 -0800 | null | Eastern Time (US & Canada) |