Issue
stringlengths
4
80
Consumer Complaint
stringlengths
5
244
Managing, opening, or closing account
I have the Rush card and have not been able to access my money for weeks. My bills have not been paid at home and my daughter college funds ca n't be paid.
Incorrect information on credit report
I wrote Equifax on XXXX/XXXX/15 and alerted them to a XXXX account XXXX that is not mine. And they thus far have refused to answer my dispute NOR remove the item. I EVEN SUBMITTED A POLICE REPORT!
Problem with a credit reporting company's investigation into an existing problem
Over two months ago, I asked Equifax to investigate errors on my credit report. They are supposed to respond within 30 days, but have yet to respond.
Cont'd attempts collect debt not owed
HSBC refuses to communicate with XXXX XXXX XXXX concerning my closed account. XXXX. XXXX XXXX XXXX XXXX. XXXX XXXX XXXX XXXX, NY XXXX.
Incorrect information on credit report
Trans Union reports my employer as XXXX XXXX. I have never even HEARD of this company.
Fraud or scam
Have n't received any direct deposits in 4 weeks
Improper use of your report
Did not have sufficient security to stop a breach of biblical proportions. It 's embarrassing. 134 million users information leaked
Disclosure verification of debt
This debt was purchased by a debt collector after it was written off by the hospital. The hospital was paid through my insurance retroactively. I do not owe this to the hospitsl, this debt should never have been sold.
Charged bank acct wrong day or amt
Bank charged me an overdraft fee and they charged me over and over again before our agreed upon date.
Incorrect information on your report
Identity theft fruadulent account under my name i did not apply or open this account XXXX XXXX XXXX XXXX XXXX Open XX/XX/15 Amount XXXX
Communication tactics
XX/XX/XXXX to XX/XX/XXXX Debt collectors were contacting my family members whom I DID NOT list as contacts. They had called a minimum of 3 family members, including my mother informing they were looking for me to collect debt.
Incorrect information on credit report
I have been a victim of identity theft and I have been trying to dispute inaccurate items on my credit report.
Cont'd attempts collect debt not owed
Pulled my credit report and a fraudulent account was listed on my report that I did not open nor authorize State Collection Service XXXX
Written notification about debt
Choice Recovery has violated 15 USC 1692 by continuing collection activity after a cease and desist and 15 USC 1681 by failing to report complete and accurate information to credit reporting bureaus.
Incorrect information on your report
cra violation sent po report from hpd inaccurate information on credit report no knowledge of accounts
Account opening, closing, or management
WF online offers nicknames and I tried it but it makes conflict with XXXX. So I tried to delete it and I ca n't, so my XXXX ca n't work correctly.
Cont'd attempts collect debt not owed
Receiving multiple robot calls every day 7 days a week the company nameSynergetic Communications receiving robot calls harassment 7 days a week all day long synergetic Communications
Unauthorized transactions/trans. issues
I have unauthorized transactions on my {$200.00} Master Card pre-paid gift card. I have reported the problem to the card issuer but as of today, XX/XX/2016, have not received a positive response.
Incorrect information on your report
There are many mistakes appear in my report without my understanding.
Incorrect information on your report
XXXX XXXX XXXX reported my account as charged off even if I paid my credit card every month. And I paid it off.
Improper use of your report
I am listed as a potential victim according to their equifaxsecurity2017.com website
Can't repay my loan
I was no longer able to participate in IBR, however the other loan payments I make in a month total almost {$600.00}. I have had to put my loan in forbearance for the past two years as I can not afford to make those payments.
Improper use of your report
I contacted Transunion about deleting negative inquiries reporting on my credit report that I did not authorize. Their customer service would not help me.
Attempts to collect debt not owed
CRA/HIPAA VIOLATION / NO KNOWLEDGE OF FRAUDULENT ACCOUNT DUE TO ID THEFT APPEARED ON MY TRANSUNION CREDIT REPORT. FTC ID THEFT REPORT # XXXX
Problems when you are unable to pay
Americash loan wants XXXX on a XXXX loan a 197 % rate of interest a high rate of loan
Application, originator, mortgage broker
Specialized Loan Services repeatedly denies my application for mortgage assistance.
Communication tactics
I had settled for a XXXX dallor pay off on a motorcycle from XXXX through HSBS bank and have n't heard nothing back in a month or so and still showing I owe for it!
Improper use of your report
I see XXXX pulled my credit and I never authorized this.
Improper use of your report
Unauthorized Credit Inquiry XX/XX/2017 XXXX/XXXX XXXX, FL XXXX ( XXXX ) XXXX-XXXX
Improper use of your report
Never applyed for a refinance loan with any of these companys
Incorrect information on your report
Chase Auto , charged-off my auto loan around XXXX . Insurance and GAP insurance made the payment after the charge-off. The account is no longer a charge off as it 's been PAID IN FULL.
Billing disputes
XXXX keeps going on my acct, vendor was suppose to stop the billing.
Application, originator, mortgage broker
seneca this mortgage servicing is on my credit report, It belong to my hubsand who is decease. so they put it on my report. my name was not on this mortgage.
Can't repay my loan
I have been charged so many late fees and not given many options to help with repayment. Now bc I signed up for IBR my student loan debt and accumulated all over again plus my balance increases on my credit report every month.
Incorrect information on your report
The information on my Transunion credit report shows that I closed my oldest active account, resulting in a 48 point decline in my score. I never closed any accounts- paid off a loan and my car. What do I do?
Incorrect information on your report
On XXXX , Nationstar Mortgage negatively reported the status of loan account # XXXX on my credit report. This account was surrendered an d discharged in my chapter XXXX bankruptcy on X/XX/2017 .
Communication tactics
Centric assets keeps calling my work after I told them not to. A XXXX XXXX keeps calling treating to call my superior. I told not to call my work that I am notallowed.personal calls. He also harassed the people that work there.
Credit card protection / Debt protection
fraudulent charge showed posted to my credit card account. Charge XXXX XXXX FL.
Struggling to pay mortgage
Ocwen has been sending foreclosures and adding deceptive fees and not accepting payment and then putting me on a foreclosure notice.
Unable to get credit report/credit score
Several times I have tried for free report and have been told I must download forms and send in requested information. I have answered ID question honestly and still told I have to do the mail in process. Why?
Loan servicing, payments, escrow account
I have already filed complaint # XXXX which has been closed with no satisfactory resolution.My continued complaint will be attached
False statements or representation
They added a negative line to my credit for a bill that the insurance paid. I never even received the overdue bill from the hospital prior to them applying it to my credit.
Other fee
Macy 's always charges {$2.00} ( as " minimum interest '' ) each month even AFTER the remaining balance has been completely paid off. Is this legal?
Communication tactics
XX/XX/2018 repeated phone calls
Took or threatened to take negative or legal action
Last called was XXXX XXXX XXXX at my place of employment. Was a recorded message. I have left messages in the past for something in written but nothing was sent.
Dealing with my lender or servicer
Current account balance/s incorrect.
Can't repay my loan
I am XXXX. I have been struggle to meet the payments since I have XXXX job that I have been working and still struggle to make the full payment. I have call and it take long time because I was using the relay operator.
Loan modification,collection,foreclosure
My second mortgage, held by SLS, was converted into a regular mortgage without any notification and at a 5 % interest. This more than doubled my payments overnight.
Problem with a credit reporting company's investigation into an existing problem
They can not produce a credit appl or a repayment agreement or load document to verify this as a legal debt
Cont'd attempts collect debt not owed
Negotiated settlement and XXXX issued in 2014. Full amount still reported on some of major credit bureaus.
Incorrect information on credit report
According to XXXX XXXX was removed from my Transunion credit between XX/XX/2017. I checked out my Transunion credit report online this morning and the collection item is reporting once again.
Incorrect information on credit report
Due to XXXX 's XXXX XXXX error, my account that has been closed and inactive for almost 17 months, was sent to collections. I am in the process of disputing with XXXX and XXXX XXXX which has the debt now.
Other features, terms, or problems
XXXX XXXX XXXX is not allowing a third party application to access my account even though I approve the access. I should have access to my account.
Incorrect information on credit report
I disputed several items on my credit report and they have not responded with proof or anything.
Charged fees or interest you didn't expect
i took a loan for XXXX XXXX dollars after I got the payoff schedule which was different than what it was, I already had paid {$400.00}, I called for my balance for payoff and the balance was over {$310.00}.
Unable to get credit report/credit score
I asked Equifax Of my payment history dating from now until 2007 for creditor XXXX and Equifax or XXXX can not provide me with my payment history dating back to 2007 the beginning of my loan
Incorrect information on credit report
Addresses and accounts on all credit reports are not mine.
Problem with customer service
I signed up for a Credit Monitoring system with Experian. The sign-up procedure took < 2 mins. In order to cancel, I have to call them. I have been on hold for more than 2 hours over the phone, no response.
Unable to get credit report/credit score
XXXX was available but the system would not allow me to download the others but instead created a endless loop to no where. So I see after the fact I should have requested all three report by mail.
Attempts to collect debt not owed
: I have medi cal Insurance and the y refused to take down information. Please advise to charge : XXXX NJ XXXX XXXX XXXX Member ID YHZ XXXX Member XXXX Provider XXXX Dental XXXX Pharm/Hosp XXXX
Cont'd attempts collect debt not owed
Already paid debt. In fact over billed and paid to company. Requesting refund of money of over amount paid.
Communication tactics
U.S. BANK RECOVERY IS IN VIOLATION OF FCRA, FDCPA AND TCPA! ALSO, COLLECTING ON FRAUDULENT ACCOUNT ACTIVITIES AND SEVERAL FCBA ISSUES.
Incorrect information on your report
I would like Equifax to remove the fraud inquires from my credit report.
Unable to get credit report/credit score
In XXXX 2015 I requested an annual credit report from Experian, XXXX, and XXXX. To this day I have not received a report. I would like to know the next step to take
Can't stop withdrawals from your bank account
FAILED TO VALIDATE DEBT AND CEASE AND DESIST COLLECTION EFFORTS.
Improper use of your report
Capital one XXXX XXXX , XXXX XXXX XXXX XXXX , XXXX XXXX XXXX ,2016,
Unauthorized transactions/trans. issues
Not able to access my funds with rushcard. Need to pay bill by tommorrow and im stuck without my direct deposit
Improper contact or sharing of info
They obtained a number for a relative and disclosed all my account information!
Incorrect information on your report
I refinanced my through the XXXX XXXX XXXX XXXX in XXXX of 2017 and it is still showing on my credit report that my loan is still open with Ally Financial.
Incorrect information on credit report
Case numbers : XXXX need to know why my credit score dropped dramatically.
Unable to get credit report/credit score
I have sent several letters requesting reports as well as trying to dispute letters. I have not received any reply from any of the bureaus
Incorrect information on credit report
My XXXX account has been paid in full as well as XXXX
Improper use of your report
During the recent Equifax hack, my personal information was compromised and I had to apply for multiple credit freezes to minimize by potential risk ( performed on XXXX17 ).
Incorrect information on your report
The account was closed but the balance still show for an amount of {$1700.00}. this is an incorrect amount the balance should be XXXX .
Communication tactics
Between XX/XX/XXXX and XXXX 2015 they called me 7 days a week 5-7 times a day for a total of about 300 calls within a 45 day period
Incorrect information on your report
Experian is reporting a collection for XXXX and account was paid at XXXX ...
Incorrect information on credit report
I have been a victim of Identity Theft, and I am trying to dispute inaccurate items on my Credit Report.
Incorrect information on credit report
This information was removed back in XXXX 2015 and then now, XXXX months later it is reappearing!
Incorrect information on your report
There are many mistakes appear in my report without my understanding.
Credit reporting company's investigation
I have disputed all inquiries on my credit report and Experian has failed to provide me within the time frame allowed ( 30 days per FCRA ) any updates on these inquiries that were not made by me.
Improper use of your report
My personal financial information was compromised during the security breach of millions of people 's information at Equifax in XXXX 2017.
Attempts to collect debt not owed
I dont know who this company is they are mailing me letters and calling me on my cell i dont know who they are
Customer service / Customer relations
on XXXX XXXX 2014 synchrony bank put a hard inquire on my credit report without my consent i have never tryed to get anything from synchrony bank
Incorrect information on credit report
There is a legal item listed on my credit report that I paid and is listed as paid but I can not seem to get anyone to help me take care of it.
Improper use of your report
XXXX leaked my social security number and personal information to hackers. I risk getting hacked.
Written notification about debt
I never received anything regarding my collection and I am seeing a coolection on my credit report
Communication tactics
I was looked up on XXXX by one of their agents ( XXXX XXXX ) and then I was called at my NEW PLACE of employment! He said I was his Academic Advisor and he needed to talk to me .... This is false.
Incorrect information on your report
This account was paid off in 2014. I have asked that this be removed from my credit report.
Managing an account
capital one is blocking me from enabling external applications
Attempts to collect debt not owed
Every month I get my credit report. I discovered that my credit was pulled by a company called Performant. I did not authorize this company to pull my credit.
Incorrect information on credit report
Completed chapter XXXX and paid off taxes, both state and federal. I have contacted XXXX and my report still shows liens by the FED and State.
Identity theft protection or other monitoring services
TransUnion charged me {$5.00} to temporarily unfreeze my credit report. This occurred on XXXX XXXX, 2017 On the web site it is listed as a free service.
Shopping for a line of credit
This Company uses many different names XXXX and XXXX quicken loans, Quicken loans has obtained or attempted to view all XXXX credit bureaus on more than 6 times unauthorized.
Cont'd attempts collect debt not owed
Calls from " Harris and Harris '' a debt collector. XXXX I called this number XXXX/XXXX/2016 to tell them I owe no one, they hung up on me.
Shopping for a loan or lease
CHASE AUTO MADE A HARD INQUIRE ON MY CREDIT REPORT WITHOUT MY CONSENT
Incorrect information on your report
There are many mistakes appear in my report without my understanding.
Loan servicing, payments, escrow account
I closed on a home in XXXX of 2015 with a XXXX loan. The contractor was negligent and the original lender WesStar Mortgage ; now with XXXX. XXXX is refusing to honor the original bid.
Incorrect information on your report
Violates Hippa and CRA. Police report # XXXX XXXX
Incorrect information on credit report
there is a spelling of my name that is wrong. also it has an address Iv never lived at in there
Credit reporting company's investigation
Requested to have inquires removed

Dataset Card for "consumer_complaints_short"

More Information needed

Downloads last month
51
Edit dataset card