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Toilette Hallo Ich habe mir vor knapp 2 Jahren eine Subway Toilettenschüssel mit CeramiPlus gekauft. Wegen gesundheitlichen Einschränkungen kam ich erst vor kurzen dazu, sie einzubauen. Ich habe noch zwei Toiletten im Haus mit NoNameschüsseln, die aber richtig pflegeleicht sind, also kaum Bürste. Anders bei der Subway - hier bleibt alles hängen. Ohne Bürste geht hier überhaupt nix. MfG
{ "text": "\n Toilette\n \n Hallo Ich habe mir vor knapp 2 Jahren eine Subway Toilettenschüssel mit CeramiPlus gekauft. Wegen gesundheitlichen Einschränkungen kam ich erst vor kurzen dazu, sie einzubauen. Ich habe noch zwei Toiletten im Haus mit NoNameschüsseln, die aber richtig pflegeleicht sind, also kaum Bürste. Anders bei der Subway - hier bleibt alles hängen. Ohne Bürste geht hier überhaupt nix. MfG" }
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titan230
Kundenbeschwerde
argilla
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false
null
00240348-38b7-4cb5-bce0-c15679207628
null
Validated
2023-03-04T12:12:43.178000
{ "text_length": 453 }
Kundenservice Unwillig ! Kundenservice leider unwillig Ersatzteil zu besorgen obwohl Produkt angeboten wird. Also gibt es noch den Zulieferer !
{ "text": "\n Kundenservice Unwillig !\n \n Kundenservice leider unwillig Ersatzteil zu besorgen obwohl Produkt angeboten wird. Also gibt es noch den Zulieferer !" }
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titan230
null
null
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2023-03-04T12:12:38.194000
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Reklamation von WMF Bratpfannen Set 28 und 24 ! ich habe die Pfannen im WMF Shop in Soltau gekauft. Es war von Anfang an ,nicht möglich z.B. Bratkartoffeln zu braten. Trotz verschiedener Fette (Butterschmalz, gute Öle alles backt an, oder brennt an. Kassenzettel ist beigefügt, mir wurde im Shop gesagt, das es innerhalb 2 Jahre erlaubt sei! Bitte um Reklamation!
{ "text": "\n Reklamation von WMF Bratpfannen Set 28 und 24 !\n \n ich habe die Pfannen im WMF Shop in Soltau gekauft. Es war von Anfang an ,nicht möglich z.B. Bratkartoffeln zu braten. Trotz verschiedener Fette (Butterschmalz, gute Öle alles backt an, oder brennt an. Kassenzettel ist beigefügt, mir wurde im Shop gesagt, das es innerhalb 2 Jahre erlaubt sei! Bitte um Reklamation!" }
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titan230
Reklamation
argilla
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false
null
002ef776-b590-4558-8260-6ea53cb02efa
null
Validated
2023-03-04T12:12:40.127000
{ "text_length": 427 }
Hallo, hatte zwei Buddha's bestellt, sind beide beschädigt. Käufer sagt mir Rabatt zu. Sind sehr schöne Figuren nur Schade das sie beschädigt sind.
{ "text": "\n Hallo, hatte zwei Buddha's bestellt, sind beide beschädigt. Käufer sagt mir Rabatt zu.\n \n Sind sehr schöne Figuren nur Schade das sie beschädigt sind." }
[ { "label": "Aufwandsentschädigung", "score": 0.08938221457650349 }, { "label": "Reparatur", "score": 0.0628672215566569 }, { "label": "Storno", "score": 0.052658271489472906 }, { "label": "Kundenbeschwerde", "score": 0.05130846432434328 }, { "label": "Erstattung", "score": 0.04743792238507223 }, { "label": "Mahnung", "score": 0.04135562149743102 }, { "label": "Preisauskunft", "score": 0.03403075236994582 }, { "label": "Kundenlob", "score": 0.03356682563701656 }, { "label": "Stellungnahme", "score": 0.03329267267482336 }, { "label": "Gutscheinannahme", "score": 0.03312728990965604 }, { "label": "Lieferung", "score": 0.032515022410475894 }, { "label": "Lieferung", "score": 0.03251498678747696 }, { "label": "Rechnungsausstellung", "score": 0.03237921368460736 }, { "label": "Reklamation", "score": 0.027299245155062976 }, { "label": "Abo-Kündigung", "score": 0.025601824058275033 }, { "label": "Anzeige", "score": 0.0229284629149363 }, { "label": "Produktauskunft", "score": 0.021920119083192042 }, { "label": "Rückgabe", "score": 0.020912434904962255 }, { "label": "Umtausch", "score": 0.020052526724807722 }, { "label": "Ticketauskunft", "score": 0.019104271937816386 }, { "label": "Preisreduktion", "score": 0.019089132044147583 }, { "label": "Arztanerkennung", "score": 0.01823338567964183 }, { "label": "Vertragskorrektur", "score": 0.017684374120641746 }, { "label": "Mitarbeiterbeschwerde", "score": 0.01704003515278698 }, { "label": "Information", "score": 0.01693556752864282 }, { "label": "Kontoschließung", "score": 0.016816891968156025 }, { "label": "Versicherungsauskunft", "score": 0.016517358712472015 }, { "label": "Vertragsabschluss", "score": 0.01592242531334261 }, { "label": "Vertragskündigung", "score": 0.015705384098196405 }, { "label": "Kontoreaktivierung", "score": 0.015098298118652159 }, { "label": "Austausch", "score": 0.014303601706170824 }, { "label": "Terminvereinbarung", "score": 0.013883698517917275 }, { "label": "Kontakt-Unterlassung", "score": 0.01379132281863081 }, { "label": "Kontogutschrift", "score": 0.013630232660430584 }, { "label": "Abrechnung", "score": 0.012306166422841599 }, { "label": "Lieferverzug", "score": 0.011039741979333025 }, { "label": "Fahrplanauskunft", "score": 0.00894846785424142 }, { "label": "Fundbüro", "score": 0.008798551221219626 } ]
titan230
Umtausch
argilla
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false
null
003f74a6-9684-4db0-98ef-568cf188bb40
null
Validated
2023-03-04T12:12:37.969000
{ "text_length": 211 }
Grillpfanne Resista AH04GIM, Boden löst sich Guten Tag, bei meiner doch so geliebten Pfanne lösen sich die einzelnen Waben auf dem Innenboden. Die Pfanne ist noch keine 3 Jahre alt! Bilder im Anhang. Gerne warte ich auf eine positive Rückantwort.
{ "text": "\n Grillpfanne Resista AH04GIM, Boden löst sich\n \n Guten Tag, bei meiner doch so geliebten Pfanne lösen sich die einzelnen Waben auf dem Innenboden. Die Pfanne ist noch keine 3 Jahre alt! Bilder im Anhang. Gerne warte ich auf eine positive Rückantwort." }
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titan230
Austausch
argilla
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false
null
005157d6-c7f5-4c62-9c07-ebe82ee95a7c
null
Validated
2023-03-04T12:12:40.199000
{ "text_length": 311 }
Gewicht 6.5 kg Inhalt Habe heute wieder mal mein Persil gekauft 6.5 kg mußte aber feststellen das die Füllmenge wieder weniger ist 5.2kg aber der Preis schon wieder sich erhöht hat. Ich habe das schon öfter mal nach gewogen
{ "text": "\n Gewicht 6.5 kg Inhalt\n \n Habe heute wieder mal mein Persil gekauft 6.5 kg mußte aber feststellen das die Füllmenge wieder weniger ist 5.2kg aber der Preis schon wieder sich erhöht hat. Ich habe das schon öfter mal nach gewogen" }
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titan230
null
null
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2023-03-04T12:12:41.647000
{ "text_length": 287 }
RÜCKSENDUNG Ich möchte das Kissen gerne zurück schicken da es mehr Rückschlag als Erfolg bringt. Leider ist es unmöglich, da keine Rechnung, bzw. kein Absender vorhanden ist. Es wäre nett wenn sich jemand meiner Sache annehmen könnte!
{ "text": "\n RÜCKSENDUNG\n \n Ich möchte das Kissen gerne zurück schicken da es mehr Rückschlag als Erfolg bringt. Leider ist es unmöglich, da keine Rechnung, bzw. kein Absender vorhanden ist. Es wäre nett wenn sich jemand meiner Sache annehmen könnte!" }
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titan230
Rückgabe
argilla
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009f10e0-1f36-4e43-8899-f456f9e9aaf1
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Validated
2023-03-04T12:12:41.226000
{ "text_length": 298 }
Keine Antwort auf Emails und es geht keiner an das Telefon Ich habe den Artikel bestellt bezahlt dann stand voraussichtlicher Versand tag 13.07.2022 und seit diesem Tag hat sich nichts mehr getan ich wohne nicht an der Lieferadresse und muss mir für den Tag der Lieferung Urlaub nehmen telefonisch oder per Email ist die firma nicht zu erreichen das ist schade ich hätte insgesamt 3 Tore gebraucht wollte jetzt aber erst mal eins bestellen um zu schauen wie die Qualität ist ich bin echt froh das ich nicht gleich alle bestellt habe
{ "text": "\n Keine Antwort auf Emails und es geht keiner an das Telefon\n \n Ich habe den Artikel bestellt bezahlt dann stand voraussichtlicher Versand tag 13.07.2022 und seit diesem Tag hat sich nichts mehr getan ich wohne nicht an der Lieferadresse und muss mir für den Tag der Lieferung Urlaub nehmen telefonisch oder per Email ist die firma nicht zu erreichen das ist schade ich hätte insgesamt 3 Tore gebraucht wollte jetzt aber erst mal eins bestellen um zu schauen wie die Qualität ist ich bin echt froh das ich nicht gleich alle bestellt habe" }
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titan230
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00aa5fe9-3e74-4de3-bf8c-39abf2791d26
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Validated
2023-03-04T12:12:39.707000
{ "text_length": 596 }
2 Defekte Airwick Hab mir nun schon den 2. airwick luftwrfrischer gekauft….funktioniert nicht, auch nicht nach Batteriewechsel. Rechnung hab ich leider nicht aufbewahrt. Hab auch noch einige Nachfüllungen. Klump Gerät! Wenn sie hier nichts unternehmen werden sicher mehr Kunden auf andere Hersteller umsteigen . Ich dachte mir , kauf ich eine Marke , bin ich auf der sicheren Seite…war leider nicht so.
{ "text": "\n 2 Defekte Airwick\n \n Hab mir nun schon den 2. airwick luftwrfrischer gekauft….funktioniert nicht, auch nicht nach Batteriewechsel. Rechnung hab ich leider nicht aufbewahrt. Hab auch noch einige Nachfüllungen. Klump Gerät! Wenn sie hier nichts unternehmen werden sicher mehr Kunden auf andere Hersteller umsteigen . Ich dachte mir , kauf ich eine Marke , bin ich auf der sicheren Seite…war leider nicht so." }
[ { "label": "Kontoschließung", "score": 0.1359166934515105 }, { "label": "Produktauskunft", "score": 0.05569240860374589 }, { "label": "Kundenbeschwerde", "score": 0.04996112201078731 }, { "label": "Stellungnahme", "score": 0.038683310481395845 }, { "label": "Kontakt-Unterlassung", "score": 0.03762719714243748 }, { "label": "Erstattung", "score": 0.03562164896544084 }, { "label": "Lieferverzug", "score": 0.03474864963070967 }, { "label": "Ticketauskunft", "score": 0.03376463293557482 }, { "label": "Umtausch", "score": 0.03199823265228189 }, { "label": "Mitarbeiterbeschwerde", "score": 0.03061659530499965 }, { "label": "Reparatur", "score": 0.030214781993799202 }, { "label": "Kontoreaktivierung", "score": 0.028206033765643665 }, { "label": "Gutscheinannahme", "score": 0.028194535243210826 }, { "label": "Preisauskunft", "score": 0.02692211461620461 }, { "label": "Lieferung", "score": 0.026687857941629447 }, { "label": "Lieferung", "score": 0.02668782892023931 }, { "label": "Versicherungsauskunft", "score": 0.025497512048574693 }, { "label": "Abrechnung", "score": 0.022061792511559365 }, { "label": "Storno", "score": 0.021819627863356356 }, { "label": "Vertragskorrektur", "score": 0.019703858090672436 }, { "label": "Preisreduktion", "score": 0.01967592852369241 }, { "label": "Information", "score": 0.019487534984239725 }, { "label": "Vertragskündigung", "score": 0.01916096085686504 }, { "label": "Rückgabe", "score": 0.019115617740309277 }, { "label": "Austausch", "score": 0.01696692991673134 }, { "label": "Abo-Kündigung", "score": 0.01695196458385471 }, { "label": "Reklamation", "score": 0.013933351455402915 }, { "label": "Fahrplanauskunft", "score": 0.013530374560992302 }, { "label": "Arztanerkennung", "score": 0.013258256546038476 }, { "label": "Anzeige", "score": 0.013131103611016038 }, { "label": "Mahnung", "score": 0.013025459610906107 }, { "label": "Aufwandsentschädigung", "score": 0.012417631882686455 }, { "label": "Kundenlob", "score": 0.012303978453614525 }, { "label": "Rechnungsausstellung", "score": 0.0121413768930421 }, { "label": "Terminvereinbarung", "score": 0.012111929801872121 }, { "label": "Vertragsabschluss", "score": 0.011849558106448346 }, { "label": "Kontogutschrift", "score": 0.011207280555723164 }, { "label": "Fundbüro", "score": 0.009104327742790975 } ]
titan230
Umtausch
argilla
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false
null
00ab37fa-a2e9-4297-8ead-bb3c8faee602
null
Validated
2023-03-04T12:12:42.904000
{ "text_length": 466 }
Vileda - Wäscheständer Extra defekt geliefert. Der bestellte Wäscheständer Extra wurde defekt geliefert. Die Telefon Hotline sei zwar Mo-Fr zwischen 8-17 Uhr besetzt legt aber seit zwei Wochen automatisch auf. Auf Emails an "vileda-info@fhp-ww.com" wird nicht geantwortet.
{ "text": "\n Vileda - Wäscheständer Extra defekt geliefert.\n \n Der bestellte Wäscheständer Extra wurde defekt geliefert. Die Telefon Hotline sei zwar Mo-Fr zwischen 8-17 Uhr besetzt legt aber seit zwei Wochen automatisch auf. Auf Emails an \"vileda-info@fhp-ww.com\" wird nicht geantwortet." }
[ { "label": "Kontakt-Unterlassung", "score": 0.266054497306948 }, { "label": "Reparatur", "score": 0.051759886308692216 }, { "label": "Storno", "score": 0.04568240820682105 }, { "label": "Lieferverzug", "score": 0.039259235585220355 }, { "label": "Terminvereinbarung", "score": 0.03838965899359542 }, { "label": "Kundenbeschwerde", "score": 0.03569743819864375 }, { "label": "Kontoschließung", "score": 0.033907720888172455 }, { "label": "Kontoreaktivierung", "score": 0.03208163998265336 }, { "label": "Abrechnung", "score": 0.029496867256865827 }, { "label": "Lieferung", "score": 0.024106574207764547 }, { "label": "Lieferung", "score": 0.02410657164281462 }, { "label": "Stellungnahme", "score": 0.02399622345885128 }, { "label": "Umtausch", "score": 0.0232098164666158 }, { "label": "Mitarbeiterbeschwerde", "score": 0.022562112421685456 }, { "label": "Preisauskunft", "score": 0.020856519436693578 }, { "label": "Anzeige", "score": 0.018634221942467676 }, { "label": "Kontogutschrift", "score": 0.017174511987317266 }, { "label": "Abo-Kündigung", "score": 0.016901132268662557 }, { "label": "Preisreduktion", "score": 0.015569869909925316 }, { "label": "Produktauskunft", "score": 0.015350550081017706 }, { "label": "Rückgabe", "score": 0.014533296940639226 }, { "label": "Rechnungsausstellung", "score": 0.014055173026550558 }, { "label": "Information", "score": 0.013911057929218072 }, { "label": "Kundenlob", "score": 0.013456896271988249 }, { "label": "Arztanerkennung", "score": 0.01223572357143463 }, { "label": "Ticketauskunft", "score": 0.012149327157593377 }, { "label": "Erstattung", "score": 0.012017718128623029 }, { "label": "Vertragskündigung", "score": 0.012001965295786895 }, { "label": "Mahnung", "score": 0.011839625305027312 }, { "label": "Fahrplanauskunft", "score": 0.011591962160885129 }, { "label": "Vertragskorrektur", "score": 0.011474220762803135 }, { "label": "Gutscheinannahme", "score": 0.011371635654937075 }, { "label": "Versicherungsauskunft", "score": 0.011324834909691299 }, { "label": "Aufwandsentschädigung", "score": 0.008861912688841251 }, { "label": "Fundbüro", "score": 0.008804792638171155 }, { "label": "Austausch", "score": 0.008671200323459867 }, { "label": "Vertragsabschluss", "score": 0.008480815841388508 }, { "label": "Reklamation", "score": 0.008420384841533094 } ]
titan230
Umtausch
argilla
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false
null
00b070f3-b3f7-4161-8c40-43139a9971e1
null
Validated
2023-03-04T12:12:42.602000
{ "text_length": 336 }
Sandwich-Box - Verschluss defekt Ich habe die Sandwich-Box gerne genutzt. Leider ist der Verschluss abgebrochen.
{ "text": "\n Sandwich-Box - Verschluss defekt\n \n Ich habe die Sandwich-Box gerne genutzt. Leider ist der Verschluss abgebrochen." }
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titan230
Umtausch
argilla
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false
null
00b97ee0-1a6d-4d26-ad90-19ea1dbb541b
null
Validated
2023-03-04T12:12:38.932000
{ "text_length": 176 }
FRECHHEIT ! Hallo. Wenn ich jetzt alles auspacke langen mir die zeilen nicht! absolutes no go.habe 80qm teueres boden bestellt,sofort bezahlt. Ist falsch gekommen,und dazu fehlen 1 rolle trittschall..seit über 3 wochen mach ich mit euren faulen mitarbeiterm rum..über Herr nikel und Dem henigen der sich hinter fer Whatsapp nr planeo versteckt..MEINE FRIST LÄUFT AM 27.04.22 AB DIE ICH PLANEO GEGEBEN HABE..MEIN ANWALT IST EINGESCHALTET UND SEHEN UNS OHNE PROBLEME VOR GERICHT MIT ALLEN BEWEISMITTELN..TSCHÜSS
{ "text": "\n FRECHHEIT !\n \n Hallo. Wenn ich jetzt alles auspacke langen mir die zeilen nicht! absolutes no go.habe 80qm teueres boden bestellt,sofort bezahlt. Ist falsch gekommen,und dazu fehlen 1 rolle trittschall..seit über 3 wochen mach ich mit euren faulen mitarbeiterm rum..über Herr nikel und Dem henigen der sich hinter fer Whatsapp nr planeo versteckt..MEINE FRIST LÄUFT AM 27.04.22 AB DIE ICH PLANEO GEGEBEN HABE..MEIN ANWALT IST EINGESCHALTET UND SEHEN UNS OHNE PROBLEME VOR GERICHT MIT ALLEN BEWEISMITTELN..TSCHÜSS" }
[ { "label": "Storno", "score": 0.14791442805859534 }, { "label": "Preisauskunft", "score": 0.03727658285096814 }, { "label": "Kundenbeschwerde", "score": 0.03645081842046805 }, { "label": "Information", "score": 0.03474953859883553 }, { "label": "Abo-Kündigung", "score": 0.03297886189118388 }, { "label": "Umtausch", "score": 0.030858719008209138 }, { "label": "Mitarbeiterbeschwerde", "score": 0.03079374396653406 }, { "label": "Kontakt-Unterlassung", "score": 0.03018721110584598 }, { "label": "Stellungnahme", "score": 0.02892506483990907 }, { "label": "Rückgabe", "score": 0.02835468482959982 }, { "label": "Terminvereinbarung", "score": 0.026403488312100945 }, { "label": "Vertragskorrektur", "score": 0.025485084490830923 }, { "label": "Lieferung", "score": 0.025085719495449552 }, { "label": "Lieferung", "score": 0.025085702788787256 }, { "label": "Kundenlob", "score": 0.0242363905985062 }, { "label": "Austausch", "score": 0.023992884164265534 }, { "label": "Aufwandsentschädigung", "score": 0.023953687736609847 }, { "label": "Preisreduktion", "score": 0.023737473953072283 }, { "label": "Produktauskunft", "score": 0.023580118181082646 }, { "label": "Arztanerkennung", "score": 0.023519242676144966 }, { "label": "Mahnung", "score": 0.021290191585542996 }, { "label": "Reklamation", "score": 0.02126824809789685 }, { "label": "Anzeige", "score": 0.02041532613249546 }, { "label": "Gutscheinannahme", "score": 0.020183296744286938 }, { "label": "Reparatur", "score": 0.01958739029019656 }, { "label": "Fundbüro", "score": 0.01844764329245757 }, { "label": "Lieferverzug", "score": 0.01826607416606441 }, { "label": "Erstattung", "score": 0.017617387980587502 }, { "label": "Abrechnung", "score": 0.01734416534359142 }, { "label": "Versicherungsauskunft", "score": 0.017243286248705584 }, { "label": "Rechnungsausstellung", "score": 0.017192281985026567 }, { "label": "Kontoschließung", "score": 0.016563281977201742 }, { "label": "Vertragskündigung", "score": 0.016179336659845712 }, { "label": "Kontoreaktivierung", "score": 0.015668858279899254 }, { "label": "Ticketauskunft", "score": 0.015516777513801603 }, { "label": "Fahrplanauskunft", "score": 0.015451384971889104 }, { "label": "Kontogutschrift", "score": 0.014957485286913482 }, { "label": "Vertragsabschluss", "score": 0.013238137476598032 } ]
titan230
null
null
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false
null
00bb45b5-a8a2-4b8e-8080-2036870b039b
null
Discarded
2023-03-04T12:12:37.761000
{ "text_length": 573 }
Discs kleben zusammen und laufen aus! Hallo liebes Persil Team, meine Persil Discs color Packung ist zu 2/3 leer und jetzt stelle ich fest dass einige zusammen kleben und ausgelaufen sind... Vielleicht ist es eine gute Info für ihr QM. Gruß ******
{ "text": "\n Discs kleben zusammen und laufen aus!\n \n Hallo liebes Persil Team, meine Persil Discs color Packung ist zu 2/3 leer und jetzt stelle ich fest dass einige zusammen kleben und ausgelaufen sind... Vielleicht ist es eine gute Info für ihr QM. Gruß ******" }
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titan230
Kundenbeschwerde
argilla
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false
null
00dac90d-e6fb-4711-be97-0c3af67876db
null
Validated
2023-03-04T12:12:42.019000
{ "text_length": 311 }
Kundendienst und Kundenservice: KATASTROPHE bis FRECHHEIT! Der Kundendienst von Küchen Aktuell (Bornheim ist eine Katastrophe! Im April 2020 wurde meine Einbauküche eingebaut und (nach zahlreichen Telefonaten am 3. Mai 2022 die vereinbarte Jahresinspektion durchgeführt. Vorgestern gab es einen Wasseraustritt und einen Schaden am darunterliegenden Parkett. Seit diesem Zeitpunkt (also seit knapp 48 Stunden! versuche ich, den Kundendienst von Küchen Aktuell (Bornheim zu erreichen. Erfolglos. Es gab auch kein Rückruf auf meine Nachricht auf der Sprachbox. Da mein damaliger Küchenplaner nicht mehr dort arbeitet, fühlt sich für mich auch niemand mehr zuständig. Im Kundencenter wurde mir lapidar empfohlen "Dann rufen Sie doch einen Klempner an!". Fakt ist: Ich habe im April 2020 eine Küche gekauft, die über 10.000 EUR gekostet hat und niemand kümmert sich mehr darum. Ist das die Kundenbindung des "sympathischen Küchengiganten", wie sich Küchen Aktuell selbst nennt? Ich finde, es ist eine Frechheit und Unverschämtheit, wie Kunden von Küchen Aktuell (Bornheim behandelt werden, der weit von "sympathisch" entfernt ist!
{ "text": "\n Kundendienst und Kundenservice: KATASTROPHE bis FRECHHEIT!\n \n Der Kundendienst von Küchen Aktuell (Bornheim ist eine Katastrophe! Im April 2020 wurde meine Einbauküche eingebaut und (nach zahlreichen Telefonaten am 3. Mai 2022 die vereinbarte Jahresinspektion durchgeführt. Vorgestern gab es einen Wasseraustritt und einen Schaden am darunterliegenden Parkett. Seit diesem Zeitpunkt (also seit knapp 48 Stunden! versuche ich, den Kundendienst von Küchen Aktuell (Bornheim zu erreichen. Erfolglos. Es gab auch kein Rückruf auf meine Nachricht auf der Sprachbox. Da mein damaliger Küchenplaner nicht mehr dort arbeitet, fühlt sich für mich auch niemand mehr zuständig. Im Kundencenter wurde mir lapidar empfohlen \"Dann rufen Sie doch einen Klempner an!\". Fakt ist: Ich habe im April 2020 eine Küche gekauft, die über 10.000 EUR gekostet hat und niemand kümmert sich mehr darum. Ist das die Kundenbindung des \"sympathischen Küchengiganten\", wie sich Küchen Aktuell selbst nennt? Ich finde, es ist eine Frechheit und Unverschämtheit, wie Kunden von Küchen Aktuell (Bornheim behandelt werden, der weit von \"sympathisch\" entfernt ist!" }
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titan230
null
null
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Fehlendes Rücksendeformular Bestellung ##g6915 r Sehr geehrte Damen und Herren, mir fehlt leider immer noch das Rücksendeformular für die oben genannte Bestellung. Ich melde mich heute das letzte Mal zu dem Vorgang. Warte auf ihr Formular. G.******
{ "text": "\n Fehlendes Rücksendeformular Bestellung ##g6915 r\n \n Sehr geehrte Damen und Herren, mir fehlt leider immer noch das Rücksendeformular für die oben genannte Bestellung. Ich melde mich heute das letzte Mal zu dem Vorgang. Warte auf ihr Formular. G.******" }
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titan230
Rückgabe
argilla
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false
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00e16643-0eed-4832-8819-93c938880468
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Validated
2023-03-04T12:12:40.460000
{ "text_length": 314 }
Travel Mug Gummi schmierig Hatte meinen Becher länger nicht in Gebrauch. Bekam ihn letztes Jahr 2019 zu Ostern. Bestellt bei ebay. Jetzt ist Gummiring klebrig und schmierig in lila. Mache Handwäsche. sophies world bei ebay am 28.03.19.
{ "text": "\n Travel Mug Gummi schmierig\n \n Hatte meinen Becher länger nicht in Gebrauch. Bekam ihn letztes Jahr 2019 zu Ostern. Bestellt bei ebay. Jetzt ist Gummiring klebrig und schmierig in lila. Mache Handwäsche. sophies world bei ebay am 28.03.19." }
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titan230
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Discarded
2023-03-04T12:12:39.371000
{ "text_length": 300 }
kaputter Deckel An einem meiner Tupperdeckel löst sich der flache Einsatz vom Rand. Wo kann ich diesen umtauschen ohne party? Gekauft habe ich meine Tupperartikel jahrelang bei Kundenberaterinnen. Da ich nun in einem Seniorenstift lebe, habe ich keinen Kontakt mehr. Deshalb bitte ich um die gewünschte Information auch ohne Kundennummer, Rechnungsdatum usw. Meine Anschrift: ****** ******, KWA-Parkstift Aeskulap, Carl-Oelemann-Weg 11, 61231 Bad Nauheim, Tel. 06032-301-635, Mail ******@web.de. Mit freundlichen Grüßen Ch. ******
{ "text": "\n kaputter Deckel\n \n An einem meiner Tupperdeckel löst sich der flache Einsatz vom Rand. Wo kann ich diesen umtauschen ohne party? Gekauft habe ich meine Tupperartikel jahrelang bei Kundenberaterinnen. Da ich nun in einem Seniorenstift lebe, habe ich keinen Kontakt mehr. Deshalb bitte ich um die gewünschte Information auch ohne Kundennummer, Rechnungsdatum usw. Meine Anschrift: ****** ******, KWA-Parkstift Aeskulap, Carl-Oelemann-Weg 11, 61231 Bad Nauheim, Tel. 06032-301-635, Mail ******@web.de. Mit freundlichen Grüßen Ch. ******" }
[ { "label": "Kontakt-Unterlassung", "score": 0.06561647182987056 }, { "label": "Kundenbeschwerde", "score": 0.06478243481092713 }, { "label": "Umtausch", "score": 0.06277699838260714 }, { "label": "Storno", "score": 0.05451068573054814 }, { "label": "Erstattung", "score": 0.04946349999414805 }, { "label": "Information", "score": 0.04271740743325818 }, { "label": "Terminvereinbarung", "score": 0.04239404563402541 }, { "label": "Rechnungsausstellung", "score": 0.03418690527238314 }, { "label": "Kontogutschrift", "score": 0.033297360150122836 }, { "label": "Abrechnung", "score": 0.03229381228561193 }, { "label": "Preisauskunft", "score": 0.027426468391768558 }, { "label": "Austausch", "score": 0.02492575238382577 }, { "label": "Preisreduktion", "score": 0.024839781969138518 }, { "label": "Gutscheinannahme", "score": 0.022202189509625377 }, { "label": "Rückgabe", "score": 0.02079507365594398 }, { "label": "Lieferverzug", "score": 0.020612790324513255 }, { "label": "Vertragskorrektur", "score": 0.02045868813324719 }, { "label": "Ticketauskunft", "score": 0.020124744255584068 }, { "label": "Versicherungsauskunft", "score": 0.01990524861375877 }, { "label": "Arztanerkennung", "score": 0.019350720401298635 }, { "label": "Abo-Kündigung", "score": 0.019163921937623098 }, { "label": "Kontoreaktivierung", "score": 0.019026665959422824 }, { "label": "Reparatur", "score": 0.018201342178149036 }, { "label": "Produktauskunft", "score": 0.0179197717588123 }, { "label": "Fundbüro", "score": 0.017897633870674962 }, { "label": "Vertragsabschluss", "score": 0.0177021485658781 }, { "label": "Stellungnahme", "score": 0.017137915493666632 }, { "label": "Lieferung", "score": 0.01707084988313563 }, { "label": "Lieferung", "score": 0.017070845574799317 }, { "label": "Mahnung", "score": 0.01680699300405557 }, { "label": "Reklamation", "score": 0.016613499079596396 }, { "label": "Anzeige", "score": 0.016011610688749674 }, { "label": "Vertragskündigung", "score": 0.01563010575923632 }, { "label": "Fahrplanauskunft", "score": 0.0148845461503686 }, { "label": "Kontoschließung", "score": 0.014819857693917271 }, { "label": "Mitarbeiterbeschwerde", "score": 0.014662593994867598 }, { "label": "Aufwandsentschädigung", "score": 0.013870298360997315 }, { "label": "Kundenlob", "score": 0.012828320883842531 } ]
titan230
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Discarded
2023-03-04T12:12:38.874000
{ "text_length": 596 }

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