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{ "status": "book", "name": "Kenneth Perez", "flight": [ 1001 ] }
{ "return_month": "Dec", "return_day": "10", "max_price": 1000, "departure_airport": "SEA", "max_connections": 1, "departure_day": "8", "goal": "book", "departure_month": "Dec", "name": "Kenneth Perez", "return_airport": "EWR" }
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[ "customer: Hello.", "agent: Hello, how may I assist you today?", "customer: I need to reserve a ticket from SEA to EWR, can you help me in doing that?", "agent: Sure, may I know your travelling dates?", "customer: My trip dates are Dec 08 to 10.", "agent: On which name shall I reserve flight ticket?", "customer: Please reserve on the name of Kenneth Perez.", "agent: Do you need any specifications?", "customer: No.", "agent: There is a flight with one connection and the price is 100 in Spirit Airlines, can I proceed with the reservation?", "customer: Ok, please proceed.", "agent: Your ticket has been reserved with the flight number 1001 in economy class.", "customer: Thank you.", "agent: Thank you for reaching our service." ]
{ "status": "book", "name": "Kenneth Perez", "flight": [ 1001 ] }
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true
{ "status": "no_flight", "name": "Angela Parker", "flight": [] }
{ "return_month": "July", "return_day": "2", "max_price": 5000, "departure_airport": "PHX", "max_connections": 0, "departure_day": "30", "goal": "book", "departure_month": "June", "name": "Angela Parker", "return_airport": "PHL" }
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[ "customer: Hello.", "agent: Hello. What help that you need from my end?", "customer: I need a direct flight for my journey to PHL from PHX to attend a client meeting. Can you help me in booking my flight ticket?", "agent: Sure, I am glad to help you and I need your travel dates to book a flight ticket. Can you please provide it?", "customer: Thank you for considering my request. My travel dates are June 30 and July 02.", "agent: Do you have any other specification that you would like to mention?", "customer: No.", "agent: Be on hold for a moment.", "customer: Sure.", "agent: Can I know your name please?", "customer: Sure, my name is Angela Parker.", "agent: I regret to inform you that there is no flight obtained on your travel dates and locations to book the ticket.", "customer: No issue with that, anyways thank you for checking me the flight.", "agent: Thank you for reaching us and next time we can serve you better, most welcome." ]
{ "status": "no_flight", "name": "Angela Parker", "flight": [] }
[ { "button_name": "top-book-flight", "field_name": "", "field_value": "", "timestmamp": 1526555754303 }, { "button_name": "", "field_name": "max_connection", "field_value": "0", "timestmamp": 1526555756600 }, { "button_name": "", "field_name": "from_city", "field_value": "PHX", "timestmamp": 1526555762703 }, { "button_name": "", "field_name": "to_city", "field_value": "PHL", "timestmamp": 1526555765768 }, { "button_name": "", "field_name": "departure_day", "field_value": "06/30", "timestmamp": 1526555805147 }, { "button_name": "", "field_name": "flight_search_submit", "field_value": "", "timestmamp": 1526555806925 }, { "button_name": "", "field_name": "return_day", "field_value": "07/02", "timestmamp": 1526555811020 }, { "button_name": "", "field_name": "customer-name", "field_value": "Angela Parker", "timestmamp": 1526555878928 }, { "button_name": "", "field_name": "customer-final-action", "field_value": "no_flight", "timestmamp": 1526555909262 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1526555909838 } ]
true
{ "status": "book", "name": "Brian Moore", "flight": [ 1025 ] }
{ "return_month": "Nov", "return_day": "2", "max_price": 5000, "departure_airport": "HOU", "max_connections": 1, "departure_day": "31", "goal": "book", "departure_month": "Oct", "name": "Brian Moore", "return_airport": "DFW" }
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[ "customer: Hello.", "agent: Hello, how can I assist you?", "customer: Please help me to book a flight ticket from HOU to DFW.", "agent: May I know your travel dates?", "customer: My travel dates are 31 Oct and 02 Nov.", "agent: Do you prefer connecting flight?", "customer: I need a connecting flight.", "agent: Do you have any other specifications?", "customer: No.", "agent: May I know your good name?", "customer: I am Brian Moore.", "agent: We found a flight in an economy class with direct flight in Southwest airlines and the fare of your flight will be 100. Do you like me to proceed your booking with this flight?", "customer: Please proceed to booking.", "agent: Your booking is done with flight number 1025.", "customer: Thank you for helping me.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Brian Moore", "flight": [ 1025 ] }
[ { "button_name": "top-book-flight", "field_name": "", "field_value": "", "timestmamp": 1533919457248 }, { "button_name": "", "field_name": "from_city", "field_value": "HOU", "timestmamp": 1533919460777 }, { "button_name": "", "field_name": "to_city", "field_value": "DFW", "timestmamp": 1533919473031 }, { "button_name": "", "field_name": "departure_day", "field_value": "10/31", "timestmamp": 1533919499407 }, { "button_name": "", "field_name": "return_day", "field_value": "11/02", "timestmamp": 1533919504208 }, { "button_name": "", "field_name": "max_connection", "field_value": "1", "timestmamp": 1533919511384 }, { "button_name": "", "field_name": "flight_search_submit", "field_value": "", "timestmamp": 1533919529643 }, { "button_name": "", "field_name": "customer-name", "field_value": "Brian Moore", "timestmamp": 1533919564671 }, { "button_name": "", "field_name": "customer-final-action", "field_value": "book", "timestmamp": 1533919566857 }, { "button_name": "", "field_name": "customer-flight-number", "field_value": "1025", "timestmamp": 1533919570457 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1533919611457 } ]
true
{ "status": "no_flight", "name": "Charles Rodriguez", "flight": [] }
{ "return_month": "Dec", "return_day": "17", "max_price": 5000, "departure_airport": "OAK", "max_connections": 1, "departure_day": "15", "goal": "book", "departure_month": "Dec", "name": "Charles Rodriguez", "return_airport": "DCA" }
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[ "customer: Hello, I am Charles Rodriguez.", "agent: Hello, how can I aid you?", "customer: I am planning attend my friend birthday party in Washington, can you please help me to book a flight ticket?", "agent: Sure, could you please provide your journey details?", "customer: My journey dates are 12/15 to 12/17. I am travelling from CO - OAK to DC - DCA. Make sure that my price limit is 5000. And I need flight with single connection.", "agent: Please wait a moment, I will check the availability and get back to you.", "customer: Ok.", "agent: We are sorry to notify you that there is no flights available based in your given details.", "customer: Ok, no issues.", "agent: Thanks for choosing us.", "customer: Thanks for your service.", "agent: Have a nice day.", "customer: Thank you." ]
{ "status": "book", "name": "Charles Rodriguez", "flight": [ 1002 ] }
[]
false
{ "status": "book", "name": "Nicholas Robinson", "flight": [ 1004 ] }
{ "return_month": "Feb", "return_day": "9", "max_price": 1000, "departure_airport": "HOU", "max_connections": 1, "departure_day": "7", "goal": "book", "departure_month": "Feb", "name": "Nicholas Robinson", "return_airport": "DFW" }
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[ "customer: Hello.", "agent: Hello, how can I help you?", "customer: I'm Nicholas Robinson. I am planning to attend music concert at DFW, can you please help me with booking a flight ticket from HOU?", "agent: Sure, may I know your journey dates please?", "customer: Sure, I would like to take off on 02/07 and return back on 02/09.", "agent: Please wait for a minute.", "customer: Ok, but please make sure that the connection limit is 1.", "agent: I found a flight in Southwest airlines with price 200. Shall I book the ticket?", "customer: Yes, please proceed with the booking.", "agent: Your ticket is confirmed and the flight number is 1004.", "customer: I appreciate your help, thank you.", "agent: Thank you for choosing us." ]
{ "status": "book", "name": "Nicholas Robinson", "flight": [ 1027 ] }
[]
false
{ "status": "book", "name": "Jack Hall", "flight": [ 1005 ] }
{ "return_month": "Nov", "return_day": "22", "max_price": 200, "departure_airport": "BOS", "max_connections": 1, "departure_day": "20", "goal": "book", "departure_month": "Nov", "name": "Jack Hall", "return_airport": "ORD" }
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[ "customer: Hi.", "agent: Hello, how may I help you today?", "customer: From 11/20 to 11/22, I have an important meeting with my company share holders. So, please help me in booking flight ticket.", "agent: Sure, I am here to help you.", "customer: Thank you.", "agent: Could you please provide your source and destination points?", "customer: Sure, My source : Boston, MA - BOS and My destination : Chicago, IL - ORD.", "agent: Do you need a halt in between your journey?", "customer: obviously, I need a halt in between my journey.", "agent: May I know your name please?", "customer: Sure, My name is Jack Hall.", "agent: OK, please wait for a moment.", "customer: Sure.", "agent: Thanks for waiting, we found an UA airline with single connection and fare is 100. Shall I proceed?", "customer: Everything perfect, you may please proceed.", "agent: Your ticket has been booked with 1005 flight.", "customer: Thank you.", "agent: Thank you for reaching us, have a safe journey." ]
{ "status": "book", "name": "Jack Hall", "flight": [ 1005 ] }
[]
true
{ "status": "book", "name": "Ronald Nelson", "flight": [ 1024 ] }
{ "return_month": "Feb", "return_day": "17", "max_price": 200, "departure_airport": "SEA", "max_connections": 1, "departure_day": "15", "goal": "book", "departure_month": "Feb", "name": "Ronald Nelson", "return_airport": "SFO" }
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[ "customer: Hello.", "agent: Hello.", "customer: Ronald Nelson here.", "agent: How may I aid you?", "customer: I am a movie producer, I have to promote my new movie at San Francisco. So please book my ticket from Seattle.", "agent: Sure, may I know your airport codes?", "customer: My genesis and terminus airport codes are SEA and SFO.", "agent: Help me with the trip dates?", "customer: My itinerary dates are 02/15 and 02/17.", "agent: We found a flight in an airline JetBlue with 1024 number having a single connection price of 300. Shall I proceed?", "customer: Please proceed to book my ticket.", "agent: Your flight ticket has been reserved.", "customer: Thank you for your service.", "agent: Thank you for reaching us." ]
{ "status": "no_flight", "name": "Ronald Nelson", "flight": [] }
[]
false
{ "status": "book", "name": "Rebecca Thomas", "flight": [ 1016 ] }
{ "return_month": "Mar", "return_day": "27", "max_price": 200, "departure_airport": "EWR", "max_connections": 1, "departure_day": "25", "goal": "book", "departure_month": "Mar", "name": "Rebecca Thomas", "return_airport": "MSP" }
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[ "customer: Hello.", "agent: Hello. How can I assist you?", "customer: My name is Rebecca Thomas, I am planning to book a plane ticket from EWR to MSP.", "agent: Sure Thomas, can I know the travel dates please?", "customer: Sure, my trip dates are from 03/25 to 03/27.", "agent: Ok, wait a moment please.", "customer: Ok.", "agent: There is a flight in Spirit airline with price 200, can I book it?", "customer: Perfect, please proceed.", "agent: Your ticket has been booked with flight number 1016.", "customer: Thank you for your assistance.", "agent: Thank you for approaching us." ]
{ "status": "book", "name": "Rebecca Thomas", "flight": [ 1016, 1017 ] }
[]
true
{ "status": "book", "name": "Matthew Jackson", "flight": [ 1018 ] }
{ "return_month": "Oct", "return_day": "16", "max_price": 1000, "departure_airport": "DEN", "max_connections": 1, "departure_day": "14", "goal": "book", "departure_month": "Oct", "name": "Matthew Jackson", "return_airport": "DCA" }
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[ "customer: Hi. I am Matthew Jackson.", "agent: Hello, how may I render you today?", "customer: I need to attend a workshop in Smithsonian Institution at Washington, DCA. Can you help me in my booking?", "agent: Sure, we are happy to help you.", "customer: Thank you.", "agent: Can you please let me know your boarding point?", "customer: My source airport code is Denver, CO - DEN.", "agent: Do you prefer any way station in between journey?", "customer: Yes, I need a halt in my journey.", "agent: When you are planning to make your journey?", "customer: I want to start my journey on 10/14. I want to return on 10/16.", "agent: Ok, please wait for a while.", "customer: Sure.", "agent: We found a Frontier airline, flight number 1018 and the fare of 100 with single stopover.", "customer: Proceed with my booking.", "agent: Your ticket has been reserved.", "customer: Thank you for your help.", "agent: Thank you for choosing us. Have a safe journey." ]
{ "status": "book", "name": "Matthew Jackson", "flight": [ 1018, 1023 ] }
[]
true
{ "status": "book", "name": "Helen Gonzalez", "flight": [ 1004 ] }
{ "return_month": "Feb", "return_day": "12", "max_price": 500, "departure_airport": "HOU", "max_connections": 1, "departure_day": "10", "goal": "book", "departure_month": "Feb", "name": "Helen Gonzalez", "return_airport": "BOS" }
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[ "customer: Hi.", "agent: Hello, how may I help you today?", "customer: Helen Gonzalez here. Reserve a flight ticket for me that is from HOU to BOS. For my business trip.", "agent: Sure, may I know your respective dates of journey please?", "customer: My price limit is less than 500. My travelling dates for journey are 02/10 to 02/12.", "agent: Ok, wait for a moment please.", "customer: Sure.", "agent: There is a direct flight of fare 100 and the airline is naming as Southwest, are you ok with this booking?", "customer: You can book it.", "agent: Ok, your booking is done with the flight number 1004.", "customer: Thank you.", "agent: You are welcome, have a nice day." ]
{ "status": "book", "name": "Helen Gonzalez", "flight": [ 1004 ] }
[]
true
{ "status": "book", "name": "Laura Green", "flight": [ 1014 ] }
{ "return_month": "Apr", "return_day": "17", "max_price": 1000, "departure_airport": "SFO", "max_connections": 1, "departure_day": "15", "goal": "book", "departure_month": "Apr", "name": "Laura Green", "return_airport": "IAD" }
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[ "customer: Hi.", "agent: Hello, how may I help you?", "customer: Can you please help me in booking my ticket from SFO to IAD?", "agent: Sure, may I know your planned travel dates?", "customer: Ok, my planned dates of journey are from Apr, 15 to Apr, 17.", "agent: Do you want connecting flight or direct flight?", "customer: Yes, I want to fly in a connecting flight.", "agent: Do you have any other requirements?", "customer: No.", "agent: May I know your name please?", "customer: Sure, my name is Laura Green.", "agent: We found a Spirit airline, flight number: 1014, price: 200 with one connection.", "customer: Ok, you can proceed with this ticket booking.", "agent: Your flight ticket has been reserved.", "customer: Thank you for your help in booking my ticket.", "agent: Thank you, have a good day." ]
{ "status": "book", "name": "Laura Green", "flight": [ 1014, 1016, 1027 ] }
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true
{ "status": "no_reservation", "name": "Raymond Young", "flight": [] }
{ "return_month": "Aug", "return_day": "4", "max_price": 500, "departure_airport": "MCO", "max_connections": 1, "departure_day": "2", "goal": "cancel", "departure_month": "Aug", "name": "Raymond Young", "return_airport": "LAX" }
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[ "customer: Hi,.", "agent: Hello, how may I address you today?", "customer: Please cancel my recent reservation. I am Raymond Young.", "agent: Ok, please wait for a moment.", "customer: Sure, I will wait.", "agent: Thanks for waiting, no reservation found with your name to cancel.", "customer: Thank you.", "agent: Thanks for contacting us." ]
{ "status": "no_reservation", "name": "Raymond Young", "flight": [] }
[]
true
{ "status": "book", "name": "Brian Baker", "flight": [ 1005 ] }
{ "return_month": "Mar", "return_day": "5", "max_price": 5000, "departure_airport": "LGA", "max_connections": 1, "departure_day": "3", "goal": "book", "departure_month": "Mar", "name": "Brian Baker", "return_airport": "DCA" }
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[ "customer: Hello.", "agent: Hello, how may I assist you today?", "customer: I am Brain Baker, I want to book a flight from NY-LGA airport to DC-DCA airport to watch base ball game with my friends. Can you book a connecting flight for me?", "agent: Sure, could you please share your travelling dates?", "customer: I plan to travel on 03/03 and return on 03/05.", "agent: May I know your budget for ticket?", "customer: My budget is 5000.", "agent: Ok, please hold a moment.", "customer: Sure.", "agent: We have found a connected flight of Hawaiian airline, flight number-1005 and fare is 200.", "customer: Please proceed with booking.", "agent: Sure, your seat has been confirmed.", "customer: Thank you for helping me.", "agent: Thank you for opting us." ]
{ "status": "book", "name": "Brian Baker", "flight": [ 1005 ] }
[]
true
{ "status": "no_flight", "name": "Carolyn Williams", "flight": [] }
{ "return_month": "Sept", "return_day": "25", "max_price": 500, "departure_airport": "MSP", "max_connections": 1, "departure_day": "23", "goal": "book", "departure_month": "Sept", "name": "Carolyn Williams", "return_airport": "IAD" }
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[ "customer: Hello.", "agent: Hello. How may I assist you today?", "customer: I am looking for a flight on Sept 23 to visit my home. Can you book a flight for me?", "agent: Sure, I will help you. Please help me with your name.", "customer: My name is Carolyn Williams.", "agent: Please help me with your depart and arrival airport codes.", "customer: My source point is MSP and my destination is IAD.", "agent: Please help me with your return date of journey.", "customer: I will return on Sept 25.", "agent: Do you need a break in between your journey?", "customer: Yes, I need a break.", "agent: Do you have any other preferences in your journey?", "customer: No.", "agent: Carolyn Williams, I am really sorry to inform you that there are no flights available for your journey.", "customer: Ok, thank you for the information.", "agent: Thank you for reaching us. Have a great time." ]
{ "status": "no_flight", "name": "Carolyn Williams", "flight": [] }
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true
{ "status": "no_flight", "name": "Sharon Gonzalez", "flight": [] }
{ "return_month": "July", "return_day": "4", "max_price": 500, "departure_airport": "DFW", "max_connections": 1, "departure_day": "2", "goal": "book", "departure_month": "July", "name": "Sharon Gonzalez", "return_airport": "AUS" }
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[ "customer: Hello, I am Sharon Gonzalez.", "agent: Hello, how may I amend you today?", "customer: I want to head to Austin to book a car at auto expo, can you help me to book a flight ticket?", "agent: Sure, may I know your journey dates?", "customer: Sure, my planned journey dates are 07/02 to 07/04.", "agent: Could you please help me with providing your corresponding airport codes?", "customer: Sure, my airport codes are DFW to AUS.", "agent: How much you can afford for ticket fare?", "customer: My budget is 500.", "agent: Thanks for your details, we found a direct flight to your destination.", "customer: Do not proceed for booking, I need a halt.", "agent: Ok.", "customer: Thank you.", "agent: Thank you for opting us." ]
{ "status": "no_flight", "name": "Sharon Gonzalez", "flight": [] }
[]
true
{ "status": "book", "name": "Kimberly Nelson", "flight": [ 1002 ] }
{ "return_month": "Jan", "return_day": "12", "max_price": 5000, "departure_airport": "LAS", "max_connections": 1, "departure_day": "10", "goal": "book", "departure_month": "Jan", "name": "Kimberly Nelson", "return_airport": "IAD" }
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[ "customer: Hi, I am Kimberly Nelson.", "agent: Hello, how can I render you today?", "customer: I have to attend a Autoshow exhibition with my granddad.", "agent: Ok.", "customer: Can you make a reservation with a single connection?", "agent: Sure, we are perky to help you. Can you please provide your take off and landing airport codes?", "customer: Sure, I need to depart from LAS to IAD.", "agent: On which dates would you like me to book a flight ticket for you?", "customer: Sure, my journey dates are 01/10 and 01/12.", "agent: May I know how much do you want to spend on flight ticket?", "customer: I can bare upto 5000.", "agent: Ok, please wait a moment, let me search a flight for you.", "customer: Sure.", "agent: Thanks for your precious time. We found Delta airline fare of 100. Shall I proceed for booking with single stopover flight?", "customer: Go ahead.", "agent: Your ticket has been confirmed with airline number 1002.", "customer: Thank you for your help.", "agent: Thank you for opting us." ]
{ "status": "book", "name": "Kimberly Nelson", "flight": [ 1002 ] }
[]
true
{ "status": "book", "name": "George Turner", "flight": [ 1006 ] }
{ "return_month": "Aug", "return_day": "27", "max_price": 500, "departure_airport": "ATL", "max_connections": 1, "departure_day": "25", "goal": "book", "departure_month": "Aug", "name": "George Turner", "return_airport": "DTW" }
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[ "customer: Hello.", "agent: Hello, how may I assist you today?", "customer: I want to book a flight ticket to DTW to attend for a seminar. Can you please help me for booking from ATL?", "agent: Sure, please share me your trip dates.", "customer: My trip dates are on Aug 25 and 27.", "agent: Do you need direct flight or connecting flight?", "customer: I need a connected flight.", "agent: For booking, we need your good name. Please mention it.", "customer: Sure, my name is George Turner.", "agent: May I know your class preferences?", "customer: I am fine with any class.", "agent: We found a AA airline and 1006 is flight number with a fare of 100. Shall I proceed?", "customer: Ok, please go ahead for booking.", "agent: Your ticket is confirmed with an economy class.", "customer: Thank you.", "agent: Thank you for opting us." ]
{ "status": "book", "name": "George Turner", "flight": [ 1006, 1013 ] }
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true
{ "status": "no_flight", "name": "Barbara Campbell", "flight": [] }
{ "return_month": "Mar", "return_day": "6", "max_price": 200, "departure_airport": "MCO", "max_connections": 1, "departure_day": "4", "goal": "book", "departure_month": "Mar", "name": "Barbara Campbell", "return_airport": "EWR" }
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[ "customer: Hello.", "agent: Hello, how may I aid you from my end?", "customer: Myself Barbara Campbell, can you help me to book a flight from FL - MCO to EWR?", "agent: Sure, I am here to help you out. Please provide me your travel dates.", "customer: Ok, my travel date is 03/04 and return date is 03/06.", "agent: Sorry Barbara Campbell, there is no flight in your route.", "customer: Thank you for the information, I will try next week to book." ]
{ "status": "no_flight", "name": "Barbara Campbell", "flight": [] }
[]
true
{ "status": "cancel", "name": "Eric Jackson", "flight": [] }
{ "return_month": "Aug", "return_day": "17", "max_price": 1000, "departure_airport": "MCO", "max_connections": 1, "departure_day": "15", "goal": "cancel", "departure_month": "Aug", "name": "Eric Jackson", "return_airport": "HOU" }
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[ "customer: Hello.", "agent: Hello, how can I aid you today?", "customer: Due to heavy rain, I want to cancel my reservation. Can you help me?", "agent: Sure, I am happy to help you. Can I know your name please?", "customer: Eric Jackson here.", "agent: Please wait for a minute, I will check the status of your reservation and get back to you.", "customer: Ok.", "agent: Thanks for waiting, we found a reservation on your name and it was cancelled successfully.", "customer: Ok. Thank you so much.", "agent: Thanks you for reaching us." ]
{ "status": "cancel", "name": "Eric Jackson", "flight": [] }
[]
true
{ "status": "book", "name": "David Bake", "flight": [ 1002 ] }
{ "return_month": "Oct", "return_day": "10", "max_price": 200, "departure_airport": "PHX", "max_connections": 1, "departure_day": "8", "goal": "change", "departure_month": "Oct", "name": "David Baker", "return_airport": "DCA" }
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[ "customer: Hello, myself David Baker.", "agent: Hello. How may I help you for the day?", "customer: I want to change my destination airport codes in my existing reservation, can you please help me out?", "agent: Please wait a moment, let me check with your details.", "customer: Ok, I will wait for your response.", "agent: Please provide me you trip details.", "customer: My planned trip dates are 10/08 and 10/10.", "agent: Can you please provide your airport codes which you are travelling.", "customer: Sure, my location airport codes are PHX and DCA.", "agent: There is a flight available with one connection and the price is 200, can I proceed with that?'.", "customer: Fine, please reserve me a seat.", "agent: Your ticket has been booked with the Sprint airlines and the flight number is 1002.", "customer: Thank you for your quick service.", "agent: Thank you for reaching us.Have a safe journey ahead." ]
{ "status": "change", "name": "David Baker", "flight": [ 1002 ] }
[]
false
{ "status": "no_flight", "name": "Jonathan Lewis", "flight": [] }
{ "return_month": "Nov", "return_day": "9", "max_price": 200, "departure_airport": "DTW", "max_connections": 1, "departure_day": "7", "goal": "book", "departure_month": "Nov", "name": "Jonathan Lewis", "return_airport": "MCO" }
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[ "customer: Hello.", "agent: Hello, how may I aid you?", "customer: Can you assist me in booking my flight ticket from DTW to MCO?", "agent: Sure, when are you planning to travel?", "customer: My trip dates will be Nov 7th to Nov 9th.", "agent: May I know your name please?", "customer: I am Jonathan Lewis.", "agent: Do you have any preferences?", "customer: My depart time should be in the evening.", "agent: Sorry, no flights found in your desired routes.", "customer: Its ok, thank you.", "agent: Thank you for reaching us." ]
{ "status": "no_flight", "name": "Jonathan Lewis", "flight": [] }
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true
{ "status": "no_reservation", "name": "Carolyn Baker", "flight": [] }
{ "return_month": "Sept", "return_day": "26", "max_price": 1000, "departure_airport": "ORD", "max_connections": 1, "departure_day": "24", "goal": "cancel", "departure_month": "Sept", "name": "Carolyn Baker", "return_airport": "MCO" }
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[ "customer: Hello.", "agent: Hello.", "customer: Carolyn Baker, here.", "agent: Can you please tell me how can I assist you?", "customer: Due to prepone of my exams I want to cancel my reservation.", "agent: Ok, I can help you by cancelling your ticket and before that can you please tell me do you have any new reservation?", "customer: Sure. No I am not planning to go to travel.", "agent: Sorry to say, no reservation found on your name to cancel. Thank you for reaching us.", "customer: That's fine, thanks for helping me out." ]
{ "status": "no_reservation", "name": "Carolyn Baker", "flight": [] }
[]
true
{ "status": "book", "name": "Matthew Allen", "flight": [ 1027 ] }
{ "return_month": "Apr", "return_day": "19", "max_price": 500, "departure_airport": "EWR", "max_connections": 1, "departure_day": "17", "goal": "book", "departure_month": "Apr", "name": "Matthew Allen", "return_airport": "HOU" }
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[ "customer: Hello.", "agent: Hello. How may I help you?", "customer: I am Matthew Allen, want to travel from EWR to HOU. Will you please help me in booking my ticket?", "agent: Sure, can you provide your travel dates?", "customer: My travelling dates will be from 04/17 to 04/19.", "agent: Please wait.", "customer: Sure.", "agent: Thank you for your patience, there is a flight for you with number 1027 in JetBlue airline. Shall I proceed?", "customer: Great, please proceed with the booking.", "agent: Sure, your ticket has been booked.", "customer: Thank you for your service.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Matthew Allen", "flight": [ 1027 ] }
[]
true
{ "status": "book", "name": "Carol Allen", "flight": [ 1001 ] }
{ "return_month": "Sept", "return_day": "17", "max_price": 500, "departure_airport": "ORD", "max_connections": 1, "departure_day": "15", "goal": "book", "departure_month": "Sept", "name": "Carol Allen", "return_airport": "OAK" }
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[ "customer: Hello.", "agent: Hello, how may I aid you today?", "customer: I am Carlo Allen, I want to book a flight to Oakland IL-ORS to visit Angle Island with my friend. Can you book a connecting flight for me?", "agent: Sure, can you please share your budget for airfare?", "customer: My budget is 500 for flight ticket.", "agent: Please specify your boarding point?", "customer: I will fly from Chicago, IL-ORD.", "agent: May I know when you are willing to travel?", "customer: I will travel on 09/15 and return on 09/17.", "agent: Ok, please wait a moment.", "customer: Sure.", "agent: Kindly mention your proper destination code?", "customer: My destination airport code is CA-OAK.", "agent: Ok , please wait.", "customer: Ok.", "agent: We have found a connected flight of Hawaiian airline, flight number-1001 and fare is 100.", "customer: Please proceed with booking.", "agent: Sure, your reservation has been done.", "customer: Thank you for helping me with booking.", "agent: Thank you for approaching us." ]
{ "status": "book", "name": "Carol Allen", "flight": [ 1001, 1005 ] }
[]
true
{ "status": "book", "name": "Dennis Garcia", "flight": [ 1012 ] }
{ "return_month": "Apr", "return_day": "23", "max_price": 5000, "departure_airport": "ORD", "max_connections": 1, "departure_day": "21", "goal": "book", "departure_month": "Apr", "name": "Dennis Garcia", "return_airport": "PHL" }
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[ "customer: Hi, Dennis Garcia is my name.", "agent: Hello, how can I support you?", "customer: I would like to book a flight ticket to PA - PHL to meet my best friend on her birthday.", "agent: Sure, can you please provide your scheduled dates?", "customer: Ok, my scheduled dates are 04/21 to 04/23.", "agent: Ok, Kindly mention your source point.", "customer: My source is Chicago, IL - ORD.", "agent: Ok, May I know your budget?", "customer: My budget is 5000.", "agent: Ok, please give me a minute.", "customer: Sure.", "agent: Thank you for waiting, There is a flight found in 1012 Spirit plane with a fare of 100.", "customer: Ok, you can move further.", "agent: Sure, your ticket has been booked with a connection.", "customer: Thank you so much.", "agent: Thank you for approaching us." ]
{ "status": "book", "name": "Dennis Garcia", "flight": [ 1012 ] }
[]
true
{ "status": "no_flight", "name": "Rebecca Nelson", "flight": [] }
{ "return_month": "Dec", "return_day": "1", "max_price": 500, "departure_airport": "JFK", "max_connections": 0, "departure_day": "29", "goal": "book", "departure_month": "Nov", "name": "Rebecca Nelson", "return_airport": "PHX" }
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[ "customer: Hello.", "agent: Hello.", "customer: I am Rebecca Nelson.", "agent: Nelson, how may I assist you?", "customer: I am looking for a direct flight, could you please help me with that?", "agent: Sure, may I know your itinerary dates?", "customer: I would like to take off on 11/29 and return on 12/01.", "agent: Please share your origin and destination airport codes.", "customer: My nearest source airport code is JFK and destination airport code is PHX.", "agent: Please give me a moment to check for a best flight.", "customer: Sure, take your time.", "agent: Frontier airlines with flight 1004 having 1 connection is providing service on your route.", "customer: I am looking for a direct flight.", "agent: Let me check. Sorry, no direct flight is available.", "customer: That's ok, not an issue.", "agent: Thank you for contacting us.", "customer: Anyways, thank you for the information." ]
{ "status": "no_flight", "name": "Rebecca Nelson", "flight": [] }
[]
true
{ "status": "book", "name": "Sarah Rodriguez", "flight": [ 1005 ] }
{ "return_month": "June", "return_day": "8", "max_price": 1000, "departure_airport": "LAX", "max_connections": 1, "departure_day": "6", "goal": "book", "departure_month": "June", "name": "Sarah Rodriguez", "return_airport": "SFO" }
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[ "customer: Hello.", "agent: Hello. What assistance that can I do for you?", "customer: I am Sarah Rodriguez. I need a flight ticket from LAX to SFO, will you please help me in booking a ticket?", "agent: Yes, I am here in helping, can you please let me provide your dates please?", "customer: My travelling dates are 06/06 and 06/08.", "agent: Thank for your valuable information.", "customer: Ok, I need a single connecting flight so, please check with that.", "agent: I found a connecting flight in AA airlines with a fare of 100 and the flight number is 1005, can I confirm your ticket booking?", "customer: Yes, please confirm it.", "agent: Ok, your ticket is successfully booked.", "customer: Thank you for helping me.", "agent: It's my pleasure and have a nice day." ]
{ "status": "book", "name": "Sarah Rodriguez", "flight": [ 1005, 1008, 1015 ] }
[]
true
{ "status": "no_flight", "name": "Gregory Hall", "flight": [] }
{ "return_month": "June", "return_day": "7", "max_price": 500, "departure_airport": "IAH", "max_connections": 1, "departure_day": "5", "goal": "book", "departure_month": "June", "name": "George Hall", "return_airport": "SFO" }
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[ "customer: Hello.", "agent: Hello, how may I help you?", "customer: I am George Hall, want to travel from IAH to SFO>.", "agent: May I know your trip dates?", "customer: My travel dates are from 06/05 to 06/07. Please check the flight with 1 connection.", "agent: There is no reservation found under your name.", "customer: It's ok, thank you.", "agent: Most welcome." ]
{ "status": "no_flight", "name": "George Hall", "flight": [] }
[]
false
{ "status": "no_flight", "name": "Timothy Martin", "flight": [] }
{ "return_month": "Oct", "return_day": "18", "max_price": 1000, "departure_airport": "EWR", "max_connections": 1, "departure_day": "16", "goal": "book", "departure_month": "Oct", "name": "Timothy Martin", "return_airport": "BOS" }
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[ "customer: Hello.", "agent: Hello.", "customer: I am Timothy Martin.", "agent: How may I help you?", "customer: I need to book a flight ticket from New York, NY-EWR to Boston, MA-BOS.", "agent: Sure, help me with the travel dates?", "customer: I want to travel on dates 10/16 and 10/18.", "agent: We do not found any flights running in your preferred routes.", "customer: No problem, thank you for your help.", "agent: Thank you for opting us." ]
{ "status": "no_flight", "name": "Timothy Martin", "flight": [] }
[]
true
{ "status": "no_flight", "name": "Nancy Evans", "flight": [] }
{ "return_month": "Mar", "return_day": "7", "max_price": 500, "departure_airport": "OAK", "max_connections": 1, "departure_day": "5", "goal": "book", "departure_month": "Mar", "name": "Nancy Evans", "return_airport": "BOS" }
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[ "customer: Hi.", "agent: Hello.", "customer: Nancy Evans here.", "agent: How can I aid you today?", "customer: I am planning to go to Boston to attend a business meeting, can you please help me to book a ticket from OAK to BOS?", "agent: Sure, can you please share your travel details?", "customer: My preferable dates of trip are from 03/05 to 03/07.", "agent: Wait for a moment. Sorry to say that there is no flight found.", "customer: Ok, take your time. No problem, thank you so much.", "agent: Thank you for contacting us." ]
{ "status": "book", "name": "Nancy Evans", "flight": [ 1004, 1008, 1010 ] }
[]
false
{ "status": "no_reservation", "name": "Gregory Johnson", "flight": [] }
{ "return_month": "Feb", "return_day": "22", "max_price": 5000, "departure_airport": "HOU", "max_connections": 1, "departure_day": "20", "goal": "change", "departure_month": "Feb", "name": "Gregory Johnson", "return_airport": "JFK" }
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[ "customer: Hello.", "agent: Hello, how may I help you?", "customer: Can you please help me to change my active reservation as my meeting was changed?", "agent: Sure, may I know your name please?", "customer: Gregory Johnson.", "agent: Ok, please wait for a while.", "customer: Ok.", "agent: Sorry, there is no active reservation found with your name in our records.", "customer: Ok, no problem in that. Thank you.", "agent: Most welcome." ]
{ "status": "no_reservation", "name": "Gregory Johnson", "flight": [] }
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true
{ "status": "book", "name": "Anna Campbell", "flight": [ 1005 ] }
{ "return_month": "Nov", "return_day": "13", "max_price": 1000, "departure_airport": "LGA", "max_connections": 1, "departure_day": "11", "goal": "book", "departure_month": "Nov", "name": "Anna Campbell", "return_airport": "LGA" }
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[ "customer: Hello.", "agent: Hello, how may I best help you?", "customer: I am planning to go for a round trip to New york, LGA.", "agent: Kindly assign your scheduled dates?", "customer: Can you help me in booking by the name Anna Campbell? My travelling dates are from 11/11 to 11/13.", "agent: May I know your budget for flight ticket?", "customer: I can bare up to 1000.", "agent: Just hold on a minute, let me check and get back to you.", "customer: Sure.", "agent: Thanks for being patient.", "customer: Ok.", "agent: There is a flight found with an airline Spirit of flight number 1005 and cost is 100.", "customer: Ok, Proceed.", "agent: Would you like me to proceed?", "customer: Sure.", "agent: Your ticket has been booked.", "customer: Thank you.", "agent: Thank you for choosing us." ]
{ "status": "book", "name": "Anna Campbell", "flight": [ 1005, 1012 ] }
[]
true
{ "status": "book", "name": "Gregory Carter", "flight": [ 1018 ] }
{ "return_month": "Jan", "return_day": "13", "max_price": 1000, "departure_airport": "SEA", "max_connections": 1, "departure_day": "11", "goal": "book", "departure_month": "Jan", "name": "Gregory Carter", "return_airport": "SEA" }
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[ "customer: Hello, I am Gregory Carter.", "agent: Hello, how can I assist you?", "customer: I have planned visit Snoqualmie falls at Seattle as it is a round trip. My preferred journey dates are from 01/11 to 01/13. Please help me with booking the ticket.", "agent: Sure, I am here to help you. Can I have your airport codes?", "customer: Sure, I want to fly from WA- SEA .", "agent: Ok, give me a moment.", "customer: Ok.", "agent: Thanks for waiting, I found a flight, which matches your criteria. Flight details are Hawaiian airline, flight number is 1018. There is a single connection with the price of 100.", "customer: Sure, please proceed with booking.", "agent: Your booking has confirmed, have a safe journey.", "customer: Thank you for the reservation.", "agent: Thanks for reaching us." ]
{ "status": "book", "name": "Gregory Carter", "flight": [ 1018 ] }
[]
true
{ "status": "book", "name": "Edward Lopez", "flight": [ 1004 ] }
{ "return_month": "Dec", "return_day": "5", "max_price": 200, "departure_airport": "EWR", "max_connections": 1, "departure_day": "3", "goal": "book", "departure_month": "Dec", "name": "Edward Lopez", "return_airport": "BOS" }
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[ "customer: Hi,.", "agent: Hello. How can I aid you?", "customer: I want to book a flight ticket from New York, NY - EWR for a Holiday Vacation. Can you book me a flight ticket with price of 200?", "agent: OK, may I know your travel dates?", "customer: My trip dates are 12/03 - 12/05.", "agent: Help me with your destination point?", "customer: I want to reach to Boston, MA - BOS.", "agent: Do you have any preference?", "customer: I need a connecting flight.", "agent: Ok, please wait I will revert you.", "customer: Ok.", "agent: we found a connecting flight Spirit with flight number 1004 and fare is 200. Shall I proceed?", "customer: Please proceed. My name is Edward Lopez.", "agent: Your booking is done.", "customer: Thank you.", "agent: Thank you for opting us." ]
{ "status": "book", "name": "Edward Lopez", "flight": [ 1019 ] }
[]
false
{ "status": "book", "name": "Donna Martin", "flight": [ 1003 ] }
{ "return_month": "June", "return_day": "7", "max_price": 500, "departure_airport": "SFO", "max_connections": 1, "departure_day": "5", "goal": "book", "departure_month": "June", "name": "Donna Martin", "return_airport": "LGA" }
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[ "customer: Hello.", "agent: Hello.", "customer: I am Donna Martin.", "agent: How can I assist you today?", "customer: Please book me a ticket from SFO to LGA to meet my family.", "agent: Sure, will you mention your travelling dates please?", "customer: I have planned to travel on 06/05 and 06/07.", "agent: Do you have any specifications?", "customer: I prefer normal-cost flight.", "agent: Please give me a moment.", "customer: Ok.", "agent: Thanks for waiting. The UA airlines provides an economy class flight with price 200 and the connections 1. Shall I confirm your ticket?", "customer: It's good. Please book this ticket.", "agent: Your ticket is booked. The flight number is 1003.", "customer: Thank you.", "agent: Welcome, have a great day." ]
{ "status": "book", "name": "Donna Martin", "flight": [ 1003, 1004 ] }
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true
{ "status": "book", "name": "Patricia Wright", "flight": [ 1003 ] }
{ "return_month": "Aug", "return_day": "24", "max_price": 500, "departure_airport": "HOU", "max_connections": 1, "departure_day": "22", "goal": "book", "departure_month": "Aug", "name": "Patricia Wright", "return_airport": "PHX" }
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[ "customer: Hello, is this Emirates booking agency?", "agent: Hello.", "customer: Is there any flights under my route HOU to PHX, can you help in that finding?", "agent: Yes, this is an Emirates booking agency only. Sure, please provide me your travel dates?", "customer: I would like to move on 08/22 and returns on 08/24.", "agent: Based on your request, there is a flight with airline AA and price 100. Shall I proceed?", "customer: Yes, confirm my ticket for the above airlines.", "agent: For booking purpose, may I know your name?", "customer: Patricia Wright is my name.", "agent: Your ticket has been booked with flight number 1003. Thanks for contacting us.", "customer: I am happy that my ticket is confirmed, thanks for your help." ]
{ "status": "book", "name": "Patricia Wright", "flight": [ 1003, 1014, 1025, 1029 ] }
[]
true
{ "status": "book", "name": "Mary Hill", "flight": [ 1028 ] }
{ "return_month": "Apr", "return_day": "25", "max_price": 500, "departure_airport": "AUS", "max_connections": 1, "departure_day": "23", "goal": "book", "departure_month": "Apr", "name": "Mary Hill", "return_airport": "BOS" }
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[ "customer: Hello.", "agent: Hello.", "customer: I am Mary Hill.", "agent: Please let me know, What kind of service you are looking for today?", "customer: Can you aid me to book a flight ticket from AUS to BOS?", "agent: Sure, I can help you to make your journey successful.", "customer: Thank you for positive response.", "agent: Let me know when you are willing to travel to book a flight?", "customer: My planned trip dates are Apr 23 and Apr 25 respectively.", "agent: Which flight you have preferred to travel either a connecting flight or a direct flight?", "customer: I would like to travel in connecting flight for my journey.", "agent: At the time of take off and for your return journey, do you have any specific time concern?", "customer: My return time should be in the afternoon.", "agent: If you can help me with your name, I can begin looking up for the availability of flights.", "customer: Please reserve my ticket with my name which I have already mentioned above.", "agent: Thank you for providing all necessary details, please stand by I will check and revert to you.", "customer: Take your time.", "agent: Thank you for waiting and we have found a flight in an business class with 1 connection in United Airlines and the fare of your flight will be 900. Do you like me to proceed your booking with this flight?", "customer: Please proceed with these airlines.", "agent: Your ticket has been reserved with flight number 1028.", "customer: Thank you for your service.", "agent: Thank you for availing us." ]
{ "status": "no_flight", "name": "Mary Hill", "flight": [] }
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false
{ "status": "book", "name": "Larry Edwards", "flight": [ 1020 ] }
{ "return_month": "Oct", "return_day": "30", "max_price": 1000, "departure_airport": "SFO", "max_connections": 1, "departure_day": "28", "goal": "book", "departure_month": "Oct", "name": "Larry Edwards", "return_airport": "LAS" }
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[ "customer: Hello.", "agent: Hello.", "customer: Larry Edwards here.", "agent: Larry, how can I aid you today?", "customer: I want to attend a Seminar in Las Vegas. Can you please help me for booking the flight ticket?", "agent: Sure, I am here to help you. May I know your travel dates please?", "customer: My travelling dates are 10/28 and 10/30.", "agent: Ok, can you please provide your airport codes?", "customer: My airport codes are SFO and LAS.", "agent: Ok, hold on for a moment. Let me check the best flight for you.", "customer: Ok, I will wait.", "agent: I found a flight for you with AA airline and it costs you 200. Shall I proceed?", "customer: Please proceed for booking the flight ticket.", "agent: Your ticket has been booked with 1020 flight number.", "customer: Thanks for helping me.", "agent: Welcome, thank you for choosing us. Have a safe flight." ]
{ "status": "book", "name": "Larry Edwards", "flight": [ 1020 ] }
[]
true
{ "status": "no_reservation", "name": "Sarah Hall", "flight": [] }
{ "return_month": "Oct", "return_day": "15", "max_price": 5000, "departure_airport": "IAH", "max_connections": -1, "departure_day": "13", "goal": "change", "departure_month": "Oct", "name": "Sarah Hall", "return_airport": "PHL" }
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[ "customer: Hi. Sarah Hall here.", "agent: Hello, how can I help you today?", "customer: Can you change my flight ticket reservation?", "agent: Sure, we are here to help you.", "customer: Ok.", "agent: Ok, wait for some time.", "customer: Sure.", "agent: Thanks for waiting there is no reservation found on your name.", "customer: Not a problem. Thank you.", "agent: Thanks for approaching us." ]
{ "status": "no_reservation", "name": "Sarah Hall", "flight": [] }
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true
{ "status": "no_flight", "name": "Jack Moore", "flight": [] }
{ "return_month": "Apr", "return_day": "8", "max_price": 1000, "departure_airport": "LAS", "max_connections": 1, "departure_day": "6", "goal": "book", "departure_month": "Apr", "name": "Jack Moore", "return_airport": "JFK" }
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[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: I am Jack Moore. Can you help me in booking a ticket from LAS to JFK?", "agent: May I know your travel dates please?", "customer: My planning dates are from 04/06 to 04/08.", "agent: I am sorry no flights found on your details, thanks for choosing us.", "customer: It's fine. Anyway, thank you for your help.", "agent: Most welcome." ]
{ "status": "no_flight", "name": "Jack Moore", "flight": [] }
[]
true
{ "status": "no_flight", "name": "Gregory Moore", "flight": [] }
{ "return_month": "Feb", "return_day": "6", "max_price": 5000, "departure_airport": "HOU", "max_connections": 0, "departure_day": "4", "goal": "book", "departure_month": "Feb", "name": "Gregory Moore", "return_airport": "EWR" }
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[ "customer: Hello.", "agent: Hello. How may I assist you today?", "customer: I am planning to visit a trip at New York, EWR. Could you please help me with booking a flight ticket from HOU?", "agent: Sure, may I know your travel dates?", "customer: My travel dates are Feb 04 and Feb 06.", "agent: Please share me your name.", "customer: Sure, myself Gregory Moore.", "agent: Do you have any specifications?", "customer: I would prefer not to fly a low-cost Airline. Please recheck with that, my return time should be in the afternoon.", "agent: Sorry, there is no low cost airline at this moment.", "customer: That's ok, no problem. Thank you for the information.", "agent: Thank you." ]
{ "status": "no_flight", "name": "Gregory Moore", "flight": [] }
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true
{ "status": "no_reservation", "name": "Anna Miller", "flight": [] }
{ "return_month": "Apr", "return_day": "7", "max_price": 500, "departure_airport": "EWR", "max_connections": 1, "departure_day": "5", "goal": "cancel", "departure_month": "Apr", "name": "Anna Miller", "return_airport": "LAS" }
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[ "customer: Hi, I am Anna Miller.", "agent: Hello. How may I be of your service?", "customer: Owing an emergence, I want to cancel my recent reservation. Can you help me with it?", "agent: Sure, I'll help you with this. Please wait a moment I will check and let you know.", "customer: Sure.", "agent: Thanks for waiting, we did not found any reservation by this name.", "customer: Ok, no issues. Thanks for the help.", "agent: Thank you for choosing us." ]
{ "status": "no_reservation", "name": "Anna Miller", "flight": [] }
[]
true
{ "status": "no_flight", "name": "Brenda Campbell", "flight": [] }
{ "return_month": "Dec", "return_day": "12", "max_price": 5000, "departure_airport": "PHL", "max_connections": 1, "departure_day": "10", "goal": "book", "departure_month": "Dec", "name": "Brenda Campbell", "return_airport": "MCO" }
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[ "customer: Hi.", "agent: Hello. How may I guide you at this moment?", "customer: I need to book a flight ticket from PHL to MCO, can you please help me for booking?", "agent: Sure, may I know your travelling dates please?", "customer: I would like to travel on 12/10 to return on 12/12.", "agent: Ok, do you need any stopover in between the journey?", "customer: I need a connecting flight.", "agent: Do you prefer business or economy class?", "customer: I need a business class.", "agent: Can I have your good name please?", "customer: Brenda Campbell here.", "agent: There are no flights found on your requested dates.", "customer: Ok, no problem.", "agent: Thank you for reaching us.", "customer: Thanks for your information." ]
{ "status": "no_flight", "name": "Brenda Campbell", "flight": [] }
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true
{ "status": "no_reservation", "name": "Virginia Collins", "flight": [] }
{ "return_month": "Sept", "return_day": "5", "max_price": 500, "departure_airport": "JFK", "max_connections": 1, "departure_day": "3", "goal": "change", "departure_month": "Sept", "name": "Virginia Collins", "return_airport": "HOU" }
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[ "customer: Hello.", "agent: Hello. How may I aid you?", "customer: I would like to change my flight reservation as my trip got postponed, can you please help me?", "agent: May I know your name?", "customer: My name is Virginia Collins.", "agent: We are sorry to inform you that, we did not find any reservation against your name.", "customer: Not an issue, thank you for the information.", "agent: Thank you." ]
{ "status": "no_reservation", "name": "Virginia Collins", "flight": [] }
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true
{ "status": "book", "name": "Patricia Harris", "flight": [ 1010 ] }
{ "return_month": "Sept", "return_day": "7", "max_price": 200, "departure_airport": "OAK", "max_connections": 1, "departure_day": "5", "goal": "book", "departure_month": "Sept", "name": "Patricia Harris", "return_airport": "DTW" }
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[ "customer: Hello, I am Patricia Harris.", "agent: Hello, how may I assist you today?", "customer: I want to book a flight ticket within a price limit of 200 to watch live sports events at MI - DTW from CA - OAK.", "agent: Sure, do you have any connection limit?", "customer: I need a connection in my journey.", "agent: Ok, when are you planning to make your journey?", "customer: I am willing to start on 09/05 and return on 09/07.", "agent: Ok, please wait.", "customer: OK.", "agent: We found a flight with a fare of 800 in Hawaiian plane and the flight number is 1010. Shall I proceed?", "customer: Yes, you proceed with it.", "agent: Sure, your booking has been confirmed in business class.", "customer: Thank you.", "agent: Thank you for opting us." ]
{ "status": "no_flight", "name": "Patricia Harris", "flight": [] }
[]
false
{ "status": "book", "name": "Paul Hernandez", "flight": [ 1017 ] }
{ "return_month": "Nov", "return_day": "8", "max_price": 5000, "departure_airport": "IAD", "max_connections": 1, "departure_day": "6", "goal": "book", "departure_month": "Nov", "name": "Paul Hernandez", "return_airport": "CLT" }
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[ "customer: Hi.", "agent: Hello.", "customer: I am Paul Hernandez.", "agent: How can I help you?", "customer: I am planning to travel from IAD to CLT, help me in booking a flight for me?", "agent: Sure, I am glad to help you in booking process. Could you please share your journey dates?", "customer: My travelling dates are 11/06 to 11/08.", "agent: Thank you for waiting, there is a flight with 2 connection in UA airlines and price limit is 100. Shall I proceed?", "customer: Proceed for booking.", "agent: Ok, your ticket is booked with the flight 1017.", "customer: Thank you.", "agent: Thank you for choosing us." ]
{ "status": "book", "name": "Paul Hernandez", "flight": [ 1002, 1009 ] }
[]
false
{ "status": "no_flight", "name": "Steven Davis", "flight": [] }
{ "return_month": "Aug", "return_day": "29", "max_price": 500, "departure_airport": "OAK", "max_connections": 0, "departure_day": "27", "goal": "book", "departure_month": "Aug", "name": "Steven Davis", "return_airport": "SFO" }
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[ "customer: Hello.", "agent: Hello, what can I do for you today?", "customer: Can you please help me in flight ticket booking process from OAK to SFO?", "agent: Sure, please forward your trip dates.", "customer: Thank you for your response, I want to take off on Aug 27 and book my return ticket also on Aug 29.", "agent: Is there any class preference?", "customer: No.", "agent: Any other requirement to be met?", "customer: I will prefer direct flight.", "agent: Can you please share your name to proceed further?", "customer: Sure, my name is Steven Davis.", "agent: Sorry, no flights found as per your requirements.", "customer: Oh! It's ok, no problem. Thank you for your information.", "agent: Thank you for contacting us." ]
{ "status": "no_flight", "name": "Steven Davis", "flight": [] }
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true
{ "status": "no_flight", "name": "Joshua Green", "flight": [] }
{ "return_month": "Sept", "return_day": "8", "max_price": 5000, "departure_airport": "DCA", "max_connections": 1, "departure_day": "6", "goal": "book", "departure_month": "Sept", "name": "Joshua Green", "return_airport": "SEA" }
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[ "customer: Hi, Joshua Green here.", "agent: Hello, how can I help you today?", "customer: I am planning to book a flight in the afternoon time on 6th of Sept to reach Seattle, so please help me in booking a normal-cost flight.", "agent: Sure, may I know your source and destination airport codes?", "customer: Sure, my source and destination airport codes are DCA - SEA.", "agent: May I know your return date?", "customer: Sure, I intend to return on 8th of Sept.", "agent: Do you need halt in between your journey?", "customer: Yes, I prefer it.", "agent: Ok, please wait for a moment.", "customer: Sure.", "agent: Sorry, there are no flights found with your given dates.", "customer: No worries, thank you for informing me.", "agent: Thank you for opting us." ]
{ "status": "no_flight", "name": "Joshua Green", "flight": [] }
[]
true
{ "status": "book", "name": "Jennifer Jackson", "flight": [ 1025 ] }
{ "return_month": "Sept", "return_day": "7", "max_price": 5000, "departure_airport": "PHL", "max_connections": 1, "departure_day": "5", "goal": "book", "departure_month": "Sept", "name": "Jennifer Jackson", "return_airport": "AUS" }
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[ "customer: Hello.", "agent: Hello.", "customer: I am Jennifer Jackson.", "agent: How may I aid you?", "customer: I am planning to attend music concert at AUS, can you please help me with booking a flight ticket from PHL?", "agent: Sure, I am here to help you in booking process. Could you please provide me your journey dates?", "customer: Sure, I would like to take off on Sept 5 and return on Sept 7.", "agent: May I know your connection limit?", "customer: Yes, make sure that the connection limit is 1.", "agent: Please wait for a moment.", "customer: Sure, take your time.", "agent: Based on your details, there is a flight with 1 connection in AA airlines and price is 100. Can I proceed?", "customer: Yes, please proceed with the booking.", "agent: Ok, your ticket is reserved with the flight 1025.", "customer: Thank you for your help.", "agent: Thank you for choosing us.", "customer: You are welcome." ]
{ "status": "book", "name": "Jennifer Jackson", "flight": [ 1025 ] }
[]
true
{ "status": "book", "name": "Michelle Thompson", "flight": [ 1009 ] }
{ "return_month": "Dec", "return_day": "13", "max_price": 5000, "departure_airport": "LGA", "max_connections": 1, "departure_day": "11", "goal": "book", "departure_month": "Dec", "name": "Michelle Thompson", "return_airport": "SFO" }
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[ "customer: Hello, I am Michelle Thompson.", "agent: Hello, how may I help you at this moment?", "customer: I would like to visit Disney Land in San Francisco, so could you please book a ticket for me?", "agent: Can I have your journey dates?", "customer: Sure, I would like to go on 12/11 and return back on 12/13.", "agent: May I know your nearby airport codes?", "customer: My source and destination airport codes are LGA and SFO.", "agent: Please wait for a moment.", "customer: Ok, ensure it is a single connecting flight.", "agent: There is a connecting flight available with Spirit airline, shall I book it?", "customer: Ok, please proceed for further.", "agent: Your booking is done with flight number 1009. Happy journey.", "customer: Thank you for booking.", "agent: Welcome. Thank you for opting us.", "customer: Welcome." ]
{ "status": "book", "name": "Michelle Thompson", "flight": [ 1009 ] }
[]
true
{ "status": "book", "name": "Michael Green", "flight": [ 1003 ] }
{ "return_month": "Aug", "return_day": "30", "max_price": 5000, "departure_airport": "DEN", "max_connections": 1, "departure_day": "28", "goal": "book", "departure_month": "Aug", "name": "Michael Green", "return_airport": "SFO" }
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[ "customer: hello, I am Michael Green.", "agent: Hello, how may I help you today?", "customer: I want to book a ticket.", "agent: OK, Please tell me your journey details.", "customer: I want to travel from Denver, CO - DEN to San Francisco, CA - SFO.", "agent: May, I know your date of journey?", "customer: My journey dates is 08/28 to 08/30. My price limit is 5000. I need a single connections.", "agent: OK, Please wait a minute.", "customer: Sure.", "agent: Thanks a lot for being patience.", "customer: OK.", "agent: Your airline :Frontier, flight number:1003, price :200, connection limit :1.", "customer: OK. Thanks for the information." ]
{ "status": "book", "name": "Michael Green", "flight": [ 1003 ] }
[]
true
{ "status": "no_flight", "name": "Nancy Scott", "flight": [] }
{ "return_month": "Apr", "return_day": "6", "max_price": 5000, "departure_airport": "CLT", "max_connections": 1, "departure_day": "4", "goal": "book", "departure_month": "Apr", "name": "Nancy Scott", "return_airport": "IAH" }
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[ "customer: Hello.", "agent: Hello, how can I help you today?", "customer: I need to travel from CLT to IAH, can you help me in doing that?", "agent: Sure, can you share me your trip dates?", "customer: My trip dates are Apr 04 to 06.", "agent: Do you have any connection limit?", "customer: I need a connecting flight.", "agent: Is there any other specifications?", "customer: Please ensure that my return time is in morning.", "agent: Can I know your name for booking your flight ticket?", "customer: Nancy Scott here.", "agent: Sorry, no flights are available in this route as per your requested dates.", "customer: Ok, no issues. Thank you for the information.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Nancy Scott", "flight": [ 1021 ] }
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false
{ "status": "book", "name": "Thomas Lopez", "flight": [ 1006 ] }
{ "return_month": "Oct", "return_day": "23", "max_price": 1000, "departure_airport": "CLT", "max_connections": 1, "departure_day": "21", "goal": "book", "departure_month": "Oct", "name": "Thomas Lopez", "return_airport": "PHX" }
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[ "customer: Hello.", "agent: Hello, how can I aid you?", "customer: Can you help me in doing a reservation from CLT to PHX?", "agent: Please provide your trip dates.", "customer: My journey dates are Oct 21 to 23.", "agent: Do you need any connection limit?", "customer: I need a connecting flight.", "agent: Do you need any other specifications?", "customer: No.", "agent: May I know your name?", "customer: I am Thomas Lopez.", "agent: Hawaiian Airlines is providing connecting flight on this route with a ticket fare of 100 and flight departs at 13:00 hours and arrives at 2:00 hours, shall I book your ticket in this flight?", "customer: Ok, please proceed.", "agent: Your ticket is confirmed in flight 1006.", "customer: Thank you.", "agent: Thank you for choosing us." ]
{ "status": "book", "name": "Thomas Lopez", "flight": [ 1006, 1008, 1024 ] }
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true
{ "status": "book", "name": "Anna Parker", "flight": [ 1019 ] }
{ "return_month": "Oct", "return_day": "31", "max_price": 5000, "departure_airport": "ORD", "max_connections": 1, "departure_day": "29", "goal": "book", "departure_month": "Oct", "name": "Anna Parker", "return_airport": "DTW" }
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[ "customer: Hello.", "agent: Hello, how may I aid you today?", "customer: Can you please help me in flight ticket booking process from ORD to DTW?", "agent: Sure, can you please provide your journey dates?", "customer: Thank you for your response, I want to take off on Oct 29 and book my return ticket also on Oct 31.", "agent: Are you looking for any preferred class?", "customer: No.", "agent: Do you have any other specifications to be met?", "customer: I will prefer 1 break in between my journey.", "agent: May I know your name to proceed further?", "customer: Sure, my name is Anna Parker.", "agent: Ok, please wait a moment.", "customer: Ok.", "agent: We have found a Hawaiian airlines, flight number-1019 connections-1 class-economy and fare is 100. Shall I proceed with the booking?", "customer: That's fine, please confirm this flight ticket for me.", "agent: Sure, your ticket has been booked.", "customer: Thank you for your service.", "agent: Thank you for availing us." ]
{ "status": "book", "name": "Anna Parker", "flight": [ 1019 ] }
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true
{ "status": "book", "name": "Nicole Johnson", "flight": [ 1003 ] }
{ "return_month": "Nov", "return_day": "2", "max_price": 500, "departure_airport": "SFO", "max_connections": 1, "departure_day": "31", "goal": "book", "departure_month": "Oct", "name": "Nicole Johnson", "return_airport": "DTW" }
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[ "customer: Hello.", "agent: Hello, how may I aid you?", "customer: Can you please book a flight ticket from SFO to DTW?", "agent: May I know your trip dates?", "customer: Thank you. I have planned my travel dates as Oct 31 and Nov 02.", "agent: Is there any connection limit?", "customer: I am looking for single connecting flight.", "agent: Is there any other preferences?", "customer: Yes, I would prefer economy class only to travel.", "agent: Please help me with your name?", "customer: Sure, myself Nicole Johnson.", "agent: American Airlines providing connecting flight in the economy class with fare 100, shall I proceed for booking?", "customer: That is fine, please proceed with booking.", "agent: Your ticket has been confirmed with flight number 1003.", "customer: Thank you for your help.", "agent: Thank you for opting us.", "customer: Most welcome." ]
{ "status": "book", "name": "Nicole Johnson", "flight": [ 1003, 1026 ] }
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true
{ "status": "no_reservation", "name": "Mary Scott", "flight": [] }
{ "return_month": "May", "return_day": "28", "max_price": 500, "departure_airport": "HOU", "max_connections": 1, "departure_day": "26", "goal": "cancel", "departure_month": "May", "name": "Mary Scott", "return_airport": "MSP" }
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[ "customer: Hello. I am Mary Scott.", "agent: Hello, how may I guide you?", "customer: Owing an emergency, I want to cancel my recent reservation. can you please help me out?", "agent: Sure, please wait for a moment.", "customer: Ok, take your time.", "agent: Sorry, there is no reservation found on your name in our database to cancel.", "customer: That's ok, thank you for checking.", "agent: You are welcome." ]
{ "status": "no_reservation", "name": "Mary Scott", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "William Thompson", "flight": [] }
{ "return_month": "June", "return_day": "25", "max_price": 200, "departure_airport": "PHX", "max_connections": 1, "departure_day": "23", "goal": "change", "departure_month": "June", "name": "William Thompson", "return_airport": "ATL" }
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[ "customer: Hello.", "agent: Hello! tell me how may I help you?", "customer: Can you help me to change my existing reservation?", "agent: OK, can you please tell me your name ?", "customer: Yes, my name is William Thompson.", "agent: Sorry, William no reservation found on your name.", "customer: Ok, thank you.", "agent: Thank you." ]
{ "status": "no_reservation", "name": "William Thompson", "flight": [] }
[]
true
{ "status": "book", "name": "Samuel Edwards", "flight": [ 1006 ] }
{ "return_month": "Apr", "return_day": "26", "max_price": 1000, "departure_airport": "HOU", "max_connections": 1, "departure_day": "24", "goal": "book", "departure_month": "Apr", "name": "Samuel Edwards", "return_airport": "JFK" }
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[ "customer: Hello.", "agent: Hello, what can I do for you?", "customer: I'm Samuel Edwards. I'm planning to visit Times Square in JFK, can you book a ticket from HOU?", "agent: Would you please provide your travel dates?", "customer: My travel dates are from 04/24 to 04/26.", "agent: Flight-1006 with American airlines is available, is it ok for you?", "customer: Yes, please book the ticket.", "agent: Your ticket has been booked, thanks for reaching us.", "customer: Thank you for your help.", "agent: Have a great journey." ]
{ "status": "book", "name": "Samuel Edwards", "flight": [ 1006 ] }
[]
true
{ "status": "book", "name": "William Baker", "flight": [ 1005 ] }
{ "return_month": "June", "return_day": "22", "max_price": 5000, "departure_airport": "DFW", "max_connections": 1, "departure_day": "20", "goal": "book", "departure_month": "June", "name": "William Baker", "return_airport": "DTW" }
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[ "customer: Hi.", "agent: Hello. How can I assist you today?", "customer: I am William Baker want to attend a workshop at Detroit, can you book a ticket on 06/20 and 06/22?", "agent: Sure, will you mention your airport codes please?", "customer: Sure, I want to fly from DFW to DTW.", "agent: Please give me a moment.", "customer: Ok.", "agent: There is a flight with price 100 and the connections 1 is available.", "customer: Ok, proceed with my booking.", "agent: Your ticket is booked. The flight number is 1005.", "customer: Thank you.", "agent: Welcome, have a great day." ]
{ "status": "book", "name": "William Baker", "flight": [ 1005 ] }
[]
true
{ "status": "no_flight", "name": "Eric Martin", "flight": [] }
{ "return_month": "Jan", "return_day": "2", "max_price": 1000, "departure_airport": "ORD", "max_connections": 1, "departure_day": "31", "goal": "book", "departure_month": "Dec", "name": "Eric Martin", "return_airport": "PHX" }
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[ "customer: Hello.", "agent: Hello, how may I assist you?", "customer: Eric Martin here. Could you book my ticket in a connecting flight?", "agent: I am happy to help you, please provide your journey dates.", "customer: I want to leave on Dec 31 and return on Jan 2.", "agent: Ok, may I know your airport codes to get a flight for you?", "customer: I want to travel from ORD to PHX.", "agent: Do you have any class preferences?", "customer: No, I want to return in the evening.", "agent: Sorry, there is no flight for you on your planned dates.", "customer: No problem, thank you.", "agent: Thanks for reaching us." ]
{ "status": "no_flight", "name": "Eric Martin", "flight": [] }
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true
{ "status": "book", "name": "Kenneth Phillips", "flight": [ 1008 ] }
{ "return_month": "Apr", "return_day": "5", "max_price": 1000, "departure_airport": "DCA", "max_connections": 1, "departure_day": "3", "goal": "book", "departure_month": "Apr", "name": "Kenneth Phillips", "return_airport": "DFW" }
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[ "customer: Hello. I am Kenneth Phillips.", "agent: Hello, how can I help you today?", "customer: I want to book a ticket for my sister she wants to participate in the fashion show in Dallas. Could you please book a ticket for her?", "agent: Sure, could you please provide me your airport codes?", "customer: My airport codes are from DC - DCA to TX - DFW.", "agent: May I know your travel dates?", "customer: I want to start on 04/03, end on 04/05.", "agent: We found a flight with your requirement, with price 200 and single connection. Shall, I proceed with booking?", "customer: You can proceed to booking.", "agent: Your booking is confirmed with AA airline, flight number 1008.", "customer: Thank you.", "agent: Thanks for reaching us, have a good day." ]
{ "status": "book", "name": "Kenneth Phillips", "flight": [ 1008 ] }
[]
true
{ "status": "no_reservation", "name": "David Lewis", "flight": [] }
{ "return_month": "July", "return_day": "13", "max_price": 1000, "departure_airport": "IAD", "max_connections": 1, "departure_day": "11", "goal": "cancel", "departure_month": "July", "name": "David Lewis", "return_airport": "PHL" }
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[ "customer: HI, I am David Lewis.", "agent: Hello. How may I assist you today?", "customer: Can you please help me with cancelling my recent reservation?", "agent: Sure, please wait a moment I will check the reservation list.", "customer: Ok.", "agent: Thanks for waiting, unfortunately there is no reservation found on this name.", "customer: Ok, no problem.", "agent: Thanks for availing us.", "customer: Thanks for the help." ]
{ "status": "no_reservation", "name": "David Lewis", "flight": [] }
[]
true
{ "status": "no_flight", "name": "Anna Lewis", "flight": [] }
{ "return_month": "Sept", "return_day": "9", "max_price": 500, "departure_airport": "LAS", "max_connections": 1, "departure_day": "7", "goal": "book", "departure_month": "Sept", "name": "Anna Lewis", "return_airport": "ORD" }
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[ "customer: Hi. I am Anna Lewis.", "agent: Hello, how can I assist you?", "customer: I want to book a flight ticket to participate in a cultural fest at IL-ORD on 09/07. Can you help me?", "agent: Sure, please provide your return journey date.", "customer: 09/09 will be my return.", "agent: Please share your origin airport code.", "customer: NV-LAS will be my origin.", "agent: Please share your specifications.", "customer: I need a connecting flight.", "agent: Unfortunately, there is no flights based on your details.", "customer: No issue. Thank you.", "agent: Thank you for choosing us." ]
{ "status": "book", "name": "Anna Lewis", "flight": [ 1001, 1004, 1008, 1025 ] }
[]
false
{ "status": "book", "name": "Ryan Perez", "flight": [ 1000 ] }
{ "return_month": "Sept", "return_day": "16", "max_price": 500, "departure_airport": "ORD", "max_connections": 1, "departure_day": "14", "goal": "book", "departure_month": "Sept", "name": "Ryan Perez", "return_airport": "LAX" }
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[ "customer: Hello. My name is Ryan Perez.", "agent: Hello, how may I help you?", "customer: I would like to travel from ORD to LAX, could you help me out?", "agent: Sure, please share your travel dates.", "customer: My preferable dates are from 09/14 to 09/16.", "agent: I found a flight 1000 of AA airlines matches with your preferences, can I proceed?", "customer: Please proceed with the booking.", "agent: Your ticket is booked.", "customer: Thank you, have a good day.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Ryan Perez", "flight": [ 1000, 1022 ] }
[]
true
{ "status": "no_flight", "name": "Jason Wilson", "flight": [] }
{ "return_month": "Nov", "return_day": "24", "max_price": 500, "departure_airport": "PHX", "max_connections": 1, "departure_day": "22", "goal": "book", "departure_month": "Nov", "name": "Jason Wilson", "return_airport": "DTW" }
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[ "customer: Hi.", "agent: Hello. How may I aid you?", "customer: I am Jason Wilson here, I want to reserve my ticket from PHX to DTW, ca you please help me?", "agent: Sure, may I know your itinerary dates?", "customer: Sure, my planned dates of journey are from 11/22 to 11/24.", "agent: May I know your connection limit?", "customer: Yes, I need a connecting flight.", "agent: May I your travelling timings?", "customer: Yes, I need a depart timing at evening.", "agent: Do you have any other specifications?", "customer: No.", "agent: Sorry, there are no flights found on your travel dates.", "customer: Thank you for your service.", "agent: Thank you for reaching us." ]
{ "status": "no_flight", "name": "Jason Wilson", "flight": [] }
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true
{ "status": "no_reservation", "name": "John Parker", "flight": [] }
{ "return_month": "Sept", "return_day": "22", "max_price": 200, "departure_airport": "DTW", "max_connections": 1, "departure_day": "20", "goal": "change", "departure_month": "Sept", "name": "John Parker", "return_airport": "MSP" }
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[ "customer: Hello. I have some personal matters that need fixing so I need to change an existing reservation.", "agent: Hello, how may I aid you today? Sure.", "customer: Thank you.", "agent: May I know your good name please?", "customer: My name is John Parker.", "agent: Ok, please wait for a while.", "customer: Ok.", "agent: Thanks for waiting, there is no reservation found on your given name.", "customer: Ok, no worries. Thank you.", "agent: Thank you for approaching us." ]
{ "status": "no_reservation", "name": "John Parker", "flight": [] }
[]
true
{ "status": "book", "name": "Janet Clark", "flight": [ 1026 ] }
{ "return_month": "Oct", "return_day": "1", "max_price": 5000, "departure_airport": "OAK", "max_connections": 1, "departure_day": "29", "goal": "book", "departure_month": "Sept", "name": "Janet Clark", "return_airport": "SEA" }
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[ "customer: Hello.", "agent: Hello, how may I assist you today?", "customer: I want to travel from OAK to SEA. Can you help me to book a flight ticket?", "agent: Sure, may I know your travelling dates?", "customer: I want to fly in the flight on Sept 29 and Oct 01.", "agent: Do you need any specification?", "customer: I want to travel in a connecting flight.", "agent: Please wait a moment.", "customer: Ok, take your time.", "agent: There is a flight with one connection and the price is 200 in Southwest Airlines, can I proceed with the reservation?", "customer: Proceed to booking.", "agent: Your ticket has been reserved with the flight number 1026.", "customer: Thank you for your help.", "agent: May I know your name?", "customer: Janet Clark.", "agent: Thank you for reaching our service." ]
{ "status": "book", "name": "Janet Clark", "flight": [ 1026, 1029 ] }
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true
{ "status": "book", "name": "Sandra Scott", "flight": [ 1024 ] }
{ "return_month": "Jan", "return_day": "12", "max_price": 200, "departure_airport": "HOU", "max_connections": 1, "departure_day": "10", "goal": "book", "departure_month": "Jan", "name": "Sandra Scott", "return_airport": "IAD" }
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[ "customer: Hi.", "agent: Hello, how can I assist you?", "customer: I need to book a flight ticket from HOU to IAD, Can you please help me for booking?", "agent: Sure, can you please share your travelling dates?", "customer: I would like to travel on 01/10 to return on 01/12.", "agent: Do you need any break in between the journey?", "customer: I need a connecting flight.", "agent: Ok, may I know your name please?", "customer: Sandra Scott here.", "agent: Please share your other specifications.", "customer: No.", "agent: Wait a minute please.", "customer: Sure.", "agent: Thank you for your time, we found a connecting flight with number 1024 at a price of 300 in economy class provided by Southwest airlines.", "customer: Ok, proceed for booking.", "agent: Sure, your ticket is booked.", "customer: Thanks for your information.", "agent: Thank you for reaching us, have a nice day." ]
{ "status": "no_flight", "name": "Sandra Scott", "flight": [] }
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false
{ "status": "no_flight", "name": "Nicole Lee", "flight": [] }
{ "return_month": "Jan", "return_day": "20", "max_price": 500, "departure_airport": "SFO", "max_connections": 1, "departure_day": "18", "goal": "book", "departure_month": "Jan", "name": "Nicole Lee", "return_airport": "AUS" }
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[ "customer: Hi.", "agent: Hello.", "customer: I am Nicole Lee.", "agent: How can I help you Lee?", "customer: Can you help me to book a flight with 500 price limit?", "agent: Ok, please tell us your travelling dates.", "customer: My trip dates are 01/18 and 01/20.", "agent: May I know your travel airport codes?", "customer: My airport codes are SFO and AUS.", "agent: I found a direct flight for you, shall I book?", "customer: Sorry, I need a connecting flight.", "agent: I am sorry no flight with 1 connection is available on your route.", "customer: Ok, no issues. Thank you for your time.", "agent: You are most welcome." ]
{ "status": "no_flight", "name": "Nicole Lee", "flight": [] }
[]
true
{ "status": "no_flight", "name": "Gary Moore", "flight": [] }
{ "return_month": "Aug", "return_day": "4", "max_price": 1000, "departure_airport": "DEN", "max_connections": 1, "departure_day": "2", "goal": "book", "departure_month": "Aug", "name": "Gary Moore", "return_airport": "LGA" }
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[ "customer: Hello.", "agent: Hello.", "customer: I'm Gary Moore.", "agent: How may I assist you Gary?", "customer: I am planning to travel from DEN to LGA to attend live music concert at New York.", "agent: It's good to hear. May I know your preferable dates that you want to travel?", "customer: Sure, I would like to take off on 08/02 and return back on 08/04.", "agent: Ok Gary, please hold on a moment to check the availability of flights. Based on your information, I have found a flight with 0 connections. Is it ok for you?", "customer: I need a flight with 1 connection.", "agent: Sorry to inform you, there are no flights available with connection 1.", "customer: That's ok, I will try another way to complete my trip. Thank you for checking.", "agent: Thank you for approaching us, have a great day.", "customer: You are welcome." ]
{ "status": "book", "name": "Gary Moore", "flight": [ 1001 ] }
[]
false
{ "status": "no_flight", "name": "David Miller", "flight": [] }
{ "return_month": "Oct", "return_day": "29", "max_price": 500, "departure_airport": "DTW", "max_connections": 1, "departure_day": "27", "goal": "book", "departure_month": "Oct", "name": "David Miller", "return_airport": "JFK" }
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[ "customer: Hi.", "agent: Hello.", "customer: I am David Miller.", "agent: How may I help you today?", "customer: Can you help me to book a flight to JFK in this week?", "agent: Sure, may I know your itinerary dates?", "customer: My travelling dates are 10/27 and 10/29.", "agent: Ok, can I know your source code please.", "customer: I would like to start my journey from DTW.", "agent: Sorry David, no flight's available based on your travelling dates.", "customer: Ok, no issues. Thank you for your help.", "agent: Thank you for reaching us." ]
{ "status": "no_flight", "name": "David Miller", "flight": [] }
[]
true
{ "status": "book", "name": "Deborah Adams", "flight": [ 1000 ] }
{ "return_month": "Oct", "return_day": "24", "max_price": 200, "departure_airport": "ORD", "max_connections": 1, "departure_day": "22", "goal": "change", "departure_month": "Oct", "name": "Deborah Adams", "return_airport": "DCA" }
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[ "customer: Hello, I am Deborah Adams.", "agent: Hello, how may I assist you?", "customer: Can you make a reservation from ORD to DCA for me?", "agent: Sure, may I know your planned travel dates please?", "customer: I am planning to start on 10/22 and return back on 10/24.", "agent: There is a flight available on your requested dates from Hawaiian airlines with 1 connecting flight.Shall I confirm your booking?", "customer: Yes, you can go ahead.", "agent: Your ticket is booked with flight 1000.", "customer: Thank you for the support.", "agent: You are welcome." ]
{ "status": "no_reservation", "name": "Deborah Adams", "flight": [] }
[]
false
{ "status": "no_flight", "name": "Emily Young", "flight": [] }
{ "return_month": "Oct", "return_day": "28", "max_price": 1000, "departure_airport": "LAS", "max_connections": 0, "departure_day": "26", "goal": "book", "departure_month": "Oct", "name": "Emily Young", "return_airport": "DCA" }
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[ "customer: Hi,.", "agent: Hello. How can I aid you?", "customer: I need a ticket from Las Vegas, NV-LAS to Washington DC-DCA.", "agent: Sure, I can help you. Please share me your travelling dates.", "customer: Departure date is 10/26 and 10/28 is my return date.", "agent: Do you need any connecting flight?", "customer: I need direct flight.", "agent: May I know your name?", "customer: I am Emily Young.", "agent: Unfortunately, there are no flights found according to your specifications.", "customer: Thanks.", "agent: Thank you for choosing us." ]
{ "status": "no_flight", "name": "Emily Young", "flight": [] }
[]
true
{ "status": "cancel", "name": "Amy Taylor", "flight": [] }
{ "return_month": "Jan", "return_day": "29", "max_price": 5000, "departure_airport": "MSP", "max_connections": 1, "departure_day": "27", "goal": "cancel", "departure_month": "Jan", "name": "Amy Taylor", "return_airport": "HOU" }
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[ "customer: Hi.", "agent: Hello, How can I assist you?", "customer: Can you cancel my recent reservation?", "agent: Sure, May I know your name?", "customer: Sure, I am Amy Taylor.", "agent: Please wait a moment.", "customer: Sure.", "agent: We have found a reservation on your name, Shall I cancel it?", "customer: Proceed.", "agent: Your ticket has been cancelled.", "customer: Thank you.", "agent: Thank you for opting us." ]
{ "status": "cancel", "name": "Amy Taylor", "flight": [] }
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true
{ "status": "no_reservation", "name": "Matthew Parker", "flight": [] }
{ "return_month": "Oct", "return_day": "11", "max_price": 5000, "departure_airport": "PHL", "max_connections": 1, "departure_day": "9", "goal": "cancel", "departure_month": "Oct", "name": "Matthew Parker", "return_airport": "CLT" }
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[ "customer: Hello.", "agent: Hello, how can I assist you?", "customer: I am Matthew Parker, I can want cancel my resent reservation because of whether condition in our own city.", "agent: Ok, I will help you. Please wait for a while.", "customer: Sure.", "agent: Thank you for waitng. There was no recent reservation found on your name.", "customer: Its ok, I will find other alternate. Thank you for your response.", "agent: Thank you for availing us. Have a joyful day." ]
{ "status": "no_reservation", "name": "Matthew Parker", "flight": [] }
[]
true
{ "status": "book", "name": "Laura Perez", "flight": [ 1003 ] }
{ "return_month": "Aug", "return_day": "2", "max_price": 5000, "departure_airport": "LAX", "max_connections": 1, "departure_day": "31", "goal": "book", "departure_month": "July", "name": "Laura Perez", "return_airport": "IAD" }
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[ "customer: Hi.", "agent: Hello, how can I help you?", "customer: Myself Laura Perez. My kids were bored with their daily schedule, so I want to make their mind refresh. I have decided to take a tour to Washington. Can you please book me a flight ticket on 07/31 along with a return ticket on 08/02?", "agent: Sure, we are here to help you. Can you share me your journey locations?", "customer: Thank you. Sure, I will start from LAX and land at IAD.", "agent: Ok, wait for some time.", "customer: Ok.", "agent: We found UA airline with connecting flight and number 1003 fare of 100. Shall I proceed for booking?", "customer: That's perfect, please proceed.", "agent: Your ticket has been confirmed.", "customer: Thank you for your assistance.", "agent: Thanks for choosing us." ]
{ "status": "book", "name": "Laura Perez", "flight": [ 1003 ] }
[]
true
{ "status": "no_reservation", "name": "Kimberly Collins", "flight": [] }
{ "return_month": "July", "return_day": "10", "max_price": 5000, "departure_airport": "SEA", "max_connections": 1, "departure_day": "8", "goal": "change", "departure_month": "July", "name": "Kimberly Garcia", "return_airport": "DFW" }
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[ "customer: Hello.", "agent: Hello, how may I serve you?", "customer: Can you help me to change my recent reservation because my trip dates are got postponed, can you help me?", "agent: Sure, I am here to help you.", "customer: Thank you.", "agent: Please help me with your good name.", "customer: I am Kimberly Collins.", "agent: Sorry, there is no active reservation on your name.", "customer: That's ok, thank you for checking.", "agent: Thank you for opting us." ]
{ "status": "no_reservation", "name": "Kimberly Garcia", "flight": [] }
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false
{ "status": "book", "name": "Edward Edwards", "flight": [ 1000 ] }
{ "return_month": "May", "return_day": "28", "max_price": 5000, "departure_airport": "CLT", "max_connections": 1, "departure_day": "26", "goal": "book", "departure_month": "May", "name": "Edward Edwards", "return_airport": "DFW" }
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[ "customer: Hello.", "agent: Hello, how can I help you?", "customer: I am Edward Edwards, want to travel from CLT to DFW. Please help me in booking my flight ticket.", "agent: Sure, may i know your travelling details?", "customer: Sure, my travelling dates are from 05/26 to 05/28.", "agent: There is a flight which can travel to your region having a single lay out in between your journey having a ticket fare of 100 which is provided by Delta airlines. Would you like to book this flight for your journey?", "customer: Yes, please proceed with the booking.", "agent: Ok, your ticket is confirmed with the flight number 1000.", "customer: Thank you for your help.", "agent: Most welcome." ]
{ "status": "book", "name": "Edward Edwards", "flight": [ 1000 ] }
[]
true
{ "status": "no_reservation", "name": "Kathleen Parker", "flight": [] }
{ "return_month": "May", "return_day": "22", "max_price": 1000, "departure_airport": "JFK", "max_connections": -1, "departure_day": "20", "goal": "cancel", "departure_month": "May", "name": "Kathleen Parker", "return_airport": "PHX" }
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[ "customer: Hi.", "agent: Hello.", "customer: I am Kathleen Parker.", "agent: How may I help you?", "customer: Can you please help me in cancelling my recent reservation?", "agent: Sure, I can help you and please be on hold for a moment.", "customer: Ok, sure.", "agent: Thank you for waiting, there is no reservation found for the user name in our back end to cancel it.", "customer: Ok, fine thank you for checking.", "agent: You are most welcome and thank you for reaching us, have a nice day." ]
{ "status": "no_reservation", "name": "Kathleen Parker", "flight": [] }
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true
{ "status": "no_flight", "name": "Paul Green", "flight": [] }
{ "return_month": "Apr", "return_day": "16", "max_price": 5000, "departure_airport": "OAK", "max_connections": 1, "departure_day": "14", "goal": "book", "departure_month": "Apr", "name": "Paul Green", "return_airport": "AUS" }
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[ "customer: Hello.", "agent: Hello. How may I help you?", "customer: Please book a ticket from Oakland, CA-OAK to Austin, TX-AUS.", "agent: Ok, on which dates you are willing to travel?", "customer: My travelling dates are from 04/14 to 04/16.", "agent: May I know your name for further use?", "customer: Sure. I am Paul Green.", "agent: There is a direct flight-1015 with price 100, shall I proceed?", "customer: Please do not book direct flight.", "agent: Would you like me to search a flight with single connection?", "customer: Please search a flight with single connection.", "agent: Sorry, there is no flight with single connection. Thanks for reaching us, have a good day.", "customer: Thank you." ]
{ "status": "book", "name": "Paul Green", "flight": [ 1015 ] }
[]
false
{ "status": "no_reservation", "name": "Anthony Clark", "flight": [] }
{ "return_month": "Jan", "return_day": "22", "max_price": 5000, "departure_airport": "BOS", "max_connections": 1, "departure_day": "20", "goal": "cancel", "departure_month": "Jan", "name": "Anthony Clark", "return_airport": "IAD" }
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[ "customer: Hi.", "agent: Hello. How can I assist you?", "customer: I am Anthony Clark. I want to cancel my reservation.", "agent: Ok, please wait.", "customer: Ok.", "agent: Sorry, reservation found on your name to cancel.", "customer: That's ok. Thank you.", "agent: Most welcome." ]
{ "status": "no_reservation", "name": "Anthony Clark", "flight": [] }
[]
true
{ "status": "no_flight", "name": "Donna Young", "flight": [] }
{ "return_month": "Dec", "return_day": "27", "max_price": 500, "departure_airport": "DFW", "max_connections": 1, "departure_day": "25", "goal": "book", "departure_month": "Dec", "name": "Donna Young", "return_airport": "LAX" }
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[ "customer: Hello.", "agent: Hello,. How shall I help you?", "customer: I am Donna Young want to attend a nano science exhibition. So, can you book flight from Dallas,DFW to Los Angeles, LAX?", "agent: Ok. Please specify your travel dates?", "customer: The events starts on 12/26 and ends on 12/27.So, I will go on 12/25. I will return on end of the day of that event.", "agent: Please provide flight connections limit?", "customer: I need a break in between my journey.", "agent: No flight found for your requirement as there is direct flight.", "customer: Ok. Thanks for the information.", "agent: Thanks." ]
{ "status": "book", "name": "Donna Young", "flight": [ 1018, 1024 ] }
[]
false
{ "status": "no_flight", "name": "Angela King", "flight": [] }
{ "return_month": "Feb", "return_day": "13", "max_price": 500, "departure_airport": "ATL", "max_connections": 1, "departure_day": "11", "goal": "book", "departure_month": "Feb", "name": "Angela King", "return_airport": "SEA" }
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[ "customer: Hello.", "agent: Hello, how can I best serve you for the day?", "customer: I am planning to travel from ATL to SEA. Can you please help me to book a ticket?", "agent: Sure, when are you planning to travel?", "customer: I want to travel on Feb 11.", "agent: When do you want to return on?", "customer: I intend to return on Feb 13.", "agent: Do you need a connecting flight?", "customer: I need a connecting flight.", "agent: Can I know your good name?", "customer: Angela King here.", "agent: Thank you for your details, there are no flights found with the given details.", "customer: Ok, not an issue. Thank you.", "agent: Thank you." ]
{ "status": "no_flight", "name": "Angela King", "flight": [] }
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true
{ "status": "book", "name": "Ronald Gonzalez", "flight": [ 1005 ] }
{ "return_month": "Feb", "return_day": "21", "max_price": 1000, "departure_airport": "EWR", "max_connections": 1, "departure_day": "19", "goal": "book", "departure_month": "Feb", "name": "Ronald Gonzalez", "return_airport": "OAK" }
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[ "customer: Hello.", "agent: Hello, how may I address you?", "customer: I planned to meet my friend in OAK, can you please help me to book a flight ticket from EWR?", "agent: Sure, on what dates are you planning to travel?", "customer: I prefer to travel on Feb 19 and Feb 21.", "agent: How many connections do you need?", "customer: I prefer to travel in a connecting flight.", "agent: Is there any other requirements?", "customer: I would like to travel in normal cost airline.", "agent: Please forward me your name.", "customer: I am Ronald Gonzalez.", "agent: Delta airlines with flight number 1005 going on your way with 1 connection and the fare is 200. Is that fine?", "customer: Ok, please confirm my booking.", "agent: Your booking has been confirmed.", "customer: Thank you for your help.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Ronald Gonzalez", "flight": [ 1005 ] }
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true
{ "status": "book", "name": "Matthew Walker", "flight": [ 1002 ] }
{ "return_month": "Sept", "return_day": "21", "max_price": 5000, "departure_airport": "EWR", "max_connections": 1, "departure_day": "19", "goal": "book", "departure_month": "Sept", "name": "Matthew Walker", "return_airport": "IAH" }
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[ "customer: Hi.", "agent: Hello, how can I help you?", "customer: Help me in booking a flight from EWR to IAH?", "agent: Sure, I am happy to help you. Can you please help me with your travelling dates?", "customer: I like to travel on Sept 19 to 21.", "agent: Do you prefer any stopover in between journey?", "customer: I prefer to travel in single connection flight.", "agent: Are there any other specifications for you?", "customer: No.", "agent: May I know your good name?", "customer: I am Matthew Walker.", "agent: American Airlines is providing connecting flight with the ticket fare of 200 and depart time is 0:00 hours, arrival time is 17:00 hours. Shall I proceed?", "customer: Proceed for booking.", "agent: Ok, your ticket is reserved in an economy class and the flight number is 1002.", "customer: Thank you very much.", "agent: Thank you for choosing us." ]
{ "status": "book", "name": "Matthew Walker", "flight": [ 1002, 1025 ] }
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true
{ "status": "book", "name": "Thomas Taylor", "flight": [ 1000 ] }
{ "return_month": "July", "return_day": "25", "max_price": 200, "departure_airport": "DFW", "max_connections": 1, "departure_day": "23", "goal": "book", "departure_month": "July", "name": "Thomas Taylor", "return_airport": "PHX" }
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[ "customer: Hello.", "agent: Hello. How can I help you today?", "customer: I would like to book a ticket from DFW to PHX, can you please help me out?", "agent: Sure, I am here to help you with that flight ticket booking . May I know your travelling dates, please?", "customer: I am travelling on these dates July 23rd and 25th.", "agent: Do you have any airline preference?", "customer: I prefer normal-cost.", "agent: Can I know your connection limit?", "customer: I need single connected flight.", "agent: Do you have any other specifications?", "customer: I don't have any other specifications.", "agent: There is a connecting flight-1000 in Frontier Airlines with a fare of 200. Shall I proceed with booking?", "customer: Ok, you can proceed.", "agent: May I know your name for further process?", "customer: Thomas Taylor here.", "agent: Thomas Taylor, your booking has been done in economy class.", "customer: Thank you for your services.", "agent: Most welcome, thank you for reaching us, have a safe journey." ]
{ "status": "no_flight", "name": "Thomas Taylor", "flight": [] }
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false
{ "status": "no_flight", "name": "Amy Martin", "flight": [] }
{ "return_month": "Jan", "return_day": "10", "max_price": 5000, "departure_airport": "HOU", "max_connections": 1, "departure_day": "8", "goal": "book", "departure_month": "Jan", "name": "Amy Martin", "return_airport": "OAK" }
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[ "customer: Hello.", "agent: Hello, how may I oblige you today?", "customer: I have to go Oakland to meet my friend over there so please help me with flight ticket booking from Houston.", "agent: Sure, please share your planned trip dates?", "customer: Thank you. I have planned my travel dates as Jan 08 and Jan 10.", "agent: Let me know your connection limit?", "customer: I would prefer single connecting flight so please check with that.", "agent: May I know your Origin code?", "customer: Sure, HOU is the airport code of my starting point.", "agent: Do you have any airline preference?", "customer: Yes, I am looking for normal cost airlines.", "agent: Ok, any other requirements to be met?", "customer: My destination airport code is OAK.", "agent: May I know your name please?", "customer: Sure, myself Amy Martin.", "agent: Sorry, there are no flights found with your given details.", "customer: Oh! It is sad to hear. Anyway, thank you for your time.", "agent: Thank you for reaching us." ]
{ "status": "no_flight", "name": "Amy Martin", "flight": [] }
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true
{ "status": "no_reservation", "name": "Christopher Robinson", "flight": [] }
{ "return_month": "July", "return_day": "10", "max_price": 200, "departure_airport": "OAK", "max_connections": 0, "departure_day": "8", "goal": "change", "departure_month": "July", "name": "Christopher Robinson", "return_airport": "ORD" }
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[ "customer: Hello.", "agent: Hello, how can I help you today?", "customer: Can you help me in changing my trip dates? as I need to attend a press conference in my home town.", "agent: Sure, we are here to help you. May I know your name?", "customer: Thank you.", "agent: Ok, wait for some time I will check the reservations on your name and get back to you.", "customer: Please check the reservation with the name Christopher Robinson.", "agent: Thanks for waiting there is no reservation found on your name.", "customer: Its ok, thank you.", "agent: Thanks for approaching us." ]
{ "status": "no_reservation", "name": "Christopher Robinson", "flight": [] }
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true
{ "status": "no_reservation", "name": "Donna white", "flight": [] }
{ "return_month": "Jan", "return_day": "31", "max_price": 200, "departure_airport": "AUS", "max_connections": -1, "departure_day": "29", "goal": "cancel", "departure_month": "Jan", "name": "Donna White", "return_airport": "EWR" }
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[ "customer: Hello, I am Donna White.", "agent: Hello, how may I assist you today?", "customer: Due to an emergency meeting, I want to cancel my reservation. Can you help me with it?", "agent: Sure, please wait.", "customer: OK.", "agent: Thank you for waiting, there is no reservation found on your name.", "customer: No problem, thank you for the information.", "agent: Thank you for availing with us." ]
{ "status": "no_reservation", "name": "Donna White", "flight": [] }
[]
true
{ "status": "book", "name": "Janet Adams", "flight": [ 1003 ] }
{ "return_month": "Dec", "return_day": "17", "max_price": 1000, "departure_airport": "CLT", "max_connections": 1, "departure_day": "15", "goal": "book", "departure_month": "Dec", "name": "Janet Adams", "return_airport": "PHX" }
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[ "customer: Hi.", "agent: Hello. How may I help you today?", "customer: Janet Adams here, can you find a flight for me from CLT to PHX?", "agent: Please mention your travelling dates?", "customer: Ok, my trip dates are from Dec 15 to 17.", "agent: Do you need any connecting flight for this journey?", "customer: Yes, I need a connecting flight.", "agent: May I know your budget for this travel?", "customer: I am ok with any price.", "agent: Do you need any specifications?", "customer: No.", "agent: Please wait a moment.", "customer: Sure, take your time.", "agent: There is a flight in Southwest airlines with the price 100 in economy, can I proceed with the reservation?", "customer: Yes, please.", "agent: Your ticket has been reserved with the flight number 1003.", "customer: Thanks for your assistance.", "agent: Thank you for reaching our service." ]
{ "status": "book", "name": "Janet Adams", "flight": [ 1013, 1021 ] }
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false
{ "status": "book", "name": "Robert Green", "flight": [ 1022 ] }
{ "return_month": "Oct", "return_day": "22", "max_price": 500, "departure_airport": "SFO", "max_connections": 1, "departure_day": "20", "goal": "book", "departure_month": "Oct", "name": "Robert Green", "return_airport": "DEN" }
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[ "customer: Hello.", "agent: Hello, how can I aid you for today?", "customer: Can you please help me in reserving my flight ticket from SFO to DEN?", "agent: I am here to help you about that. Can you please provide your scheduled dates of journey?", "customer: Sure, my travel dates are from Oct 20 to Oct 22.", "agent: Would you like to have a connecting flight for your journey?", "customer: I would prefer connecting flight.", "agent: Do you have any other requirements for your journey?", "customer: I would like to travel in economy class.", "agent: Can you please provide your name for further proceeding?", "customer: Myself Robert Green.", "agent: Delta airlines is providing a flight to your region having a ticket fare of 100 with single connecting flight. Shall I proceed with the booking in this flight?", "customer: Ok, please proceed.", "agent: I have booked your flight ticket with the flight 1022 in an economy class.", "customer: Thank you for booking.", "agent: You are welcome, thank you for employing our service." ]
{ "status": "book", "name": "Robert Green", "flight": [ 1022 ] }
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true
{ "status": "no_flight", "name": "John Nelson", "flight": [] }
{ "return_month": "Dec", "return_day": "8", "max_price": 5000, "departure_airport": "LAX", "max_connections": 1, "departure_day": "6", "goal": "book", "departure_month": "Dec", "name": "John Nelson", "return_airport": "IAD" }
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[ "customer: Hi, I am John Nelson.", "agent: Hello, what kind of assistance you are looking for?", "customer: Can you please help me with booking a flight ticket from LAX to IAD?", "agent: Sure, I am ecstatic to help you.", "customer: Thank you.", "agent: Let me know, how much you can afford for this journey?", "customer: I can afford up to 5000.", "agent: Do you have any class preference?", "customer: I prefer business class.", "agent: Kindly, share your travelling dates to proceed further.", "customer: Travel dates are 12/06 and 12/08.", "agent: Thank you for sharing your details. Please, hold on for a while.", "customer: Ok.", "agent: Thank you for waiting, there are no flights available with your requirements.", "customer: Ok, no issues. Thanks for the help.", "agent: Thank you for approaching us." ]
{ "status": "no_flight", "name": "John Nelson", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "Rachel Rodriguez", "flight": [] }
{ "return_month": "Feb", "return_day": "11", "max_price": 500, "departure_airport": "PHL", "max_connections": 1, "departure_day": "9", "goal": "cancel", "departure_month": "Feb", "name": "Rachel Rodriguez", "return_airport": "PHX" }
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[ "customer: Hello, I am Rachel Rodriguez.", "agent: Hello, how may I help you?", "customer: Can you please help me to cancel my recent reservation as my cricket match has been cancelled?", "agent: Sure, please wait for a while.", "customer: Sure.", "agent: Sorry, no reservation found on your given name.", "customer: That's not a problem. Thanks for your information.", "agent: Thank you for choosing us." ]
{ "status": "no_reservation", "name": "Rachel Rodriguez", "flight": [] }
[]
true
{ "status": "no_reservation", "name": "Paul Rodriguez", "flight": [] }
{ "return_month": "Oct", "return_day": "11", "max_price": 5000, "departure_airport": "SEA", "max_connections": 1, "departure_day": "9", "goal": "change", "departure_month": "Oct", "name": "Paul Rodriguez", "return_airport": "IAH" }
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[ "customer: Hello.", "agent: Hello, how may I assist you today?", "customer: I want to change my reservation, can you help me with that?", "agent: Sure, may I know your name for the changing process?", "customer: Sure, Paul Rodriguez here.", "agent: Sorry, we couldn't find a reservation on your name to change.", "customer: No problem, thank you for the information.", "agent: Welcome, thank you for reaching us." ]
{ "status": "no_reservation", "name": "Paul Rodriguez", "flight": [] }
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true
{ "status": "no_flight", "name": "Patrick Baker", "flight": [] }
{ "return_month": "Dec", "return_day": "12", "max_price": 200, "departure_airport": "IAD", "max_connections": 1, "departure_day": "10", "goal": "book", "departure_month": "Dec", "name": "Patrick Baker", "return_airport": "LAS" }
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[ "customer: Hello.", "agent: Hello, how may I aid you?", "customer: I am Patrick Baker. I want to book a ticket from IAD to LAS to attend seminar, can you help me in booking?", "agent: Sure, I am here to help you. Can you please share your travel dates?", "customer: I am departing on Dec 10 and return on Dec 12.", "agent: Do you have connection limit?", "customer: I need a flight with connection limit 1.", "agent: May I know your airline preference?", "customer: I am ok with any airlines.", "agent: Which class do you prefer?", "customer: I am ok with any class.", "agent: Do you have any specific departure and return time?", "customer: I want to return in evening time.", "agent: Ok, please be on hold.", "customer: Sure.", "agent: Sorry, there are no flights in this route as per your travelling details.", "customer: That's ok, thank you for your information.", "agent: Thank you for reaching us." ]
{ "status": "no_flight", "name": "Patrick Baker", "flight": [] }
[ { "button_name": "top-book-flight", "field_name": "", "field_value": "", "timestmamp": 1526045123673 }, { "button_name": "", "field_name": "from_city", "field_value": "IAD", "timestmamp": 1526045127801 }, { "button_name": "", "field_name": "to_city", "field_value": "LAS", "timestmamp": 1526045131417 }, { "button_name": "", "field_name": "departure_day", "field_value": "12/10", "timestmamp": 1526045149571 }, { "button_name": "", "field_name": "return_day", "field_value": "12/121", "timestmamp": 1526045153505 }, { "button_name": "", "field_name": "max_connection", "field_value": "1", "timestmamp": 1526045183217 }, { "button_name": "", "field_name": "customer-name", "field_value": "Patrick Baker", "timestmamp": 1526045237370 }, { "button_name": "", "field_name": "return_time", "field_value": "evening", "timestmamp": 1526045304241 }, { "button_name": "", "field_name": "flight_search_submit", "field_value": "", "timestmamp": 1526045305617 }, { "button_name": "", "field_name": "customer-final-action", "field_value": "no_flight", "timestmamp": 1526045352169 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1526045623578 }, { "button_name": "agent-end-conversation", "field_name": "", "field_value": "", "timestmamp": 1526048097361 } ]
true
{ "status": "book", "name": "Nancy Miller", "flight": [ 1026 ] }
{ "return_month": "Jan", "return_day": "23", "max_price": 200, "departure_airport": "JFK", "max_connections": 1, "departure_day": "21", "goal": "book", "departure_month": "Jan", "name": "Nancy Miller", "return_airport": "MSP" }
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[ "customer: Hello, I am Nancy Miller.", "agent: Hello, how may I support you?", "customer: After completion of Inauguration day in New York, I am planning to visit Minneapolis & St. Paul. Can you please book me a ticket with fare of 200?", "agent: Sure, We are happy to help you. Can you please share your travel dates?", "customer: I would like to start on 01/21 and return on 01/23.", "agent: May I know your connection limit?", "customer: I need single connection.", "agent: Please provide your airport codes?", "customer: My airport codes are from NY-JFK to MN-MSP.", "agent: Ok, please give me a moment.", "customer: Sure.", "agent: Thanks for your valuable time. We found a flight with Frontier airlines and flight number is 1026. Fare is 200 having a connection. Shall I book this ticket?", "customer: That's Frontier airline is perfect for me, you can proceed for booking.", "agent: Your ticket has been confirmed.", "customer: Thanks for your help.", "agent: Thank you for opting our service. Wish you a happy journey." ]
{ "status": "book", "name": "Nancy Miller", "flight": [ 1026 ] }
[]
true
{ "status": "no_flight", "name": "Benjamin Harris", "flight": [] }
{ "return_month": "Nov", "return_day": "29", "max_price": 500, "departure_airport": "LAX", "max_connections": 1, "departure_day": "27", "goal": "book", "departure_month": "Nov", "name": "Benjamin Harris", "return_airport": "MSP" }
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[ "customer: Hello.", "agent: Hello. How can I help you?", "customer: My name is Benjamin Harris. I want to travel from LAX to MSP.", "agent: Ok, please provide the travelling dates?", "customer: The dates of travel are from 11/27 to 11/29. Make sure the connection is 1.", "agent: Sorry, there is no flight with 0 connection.", "customer: That's ok.", "agent: Sorry, there is no flight with 1 connection.", "customer: Thank you, have a good day.", "agent: Thank you for reaching us." ]
{ "status": "book", "name": "Benjamin Harris", "flight": [ 1022 ] }
[]
false
{ "status": "no_flight", "name": "Carol Adams", "flight": [] }
{ "return_month": "Oct", "return_day": "1", "max_price": 5000, "departure_airport": "IAH", "max_connections": -1, "departure_day": "29", "goal": "change", "departure_month": "Sept", "name": "Carol Adams", "return_airport": "DCA" }
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[ "customer: Hello.", "agent: Hello, how may I support you?", "customer: I would like to change my existing reservation due to postpone of my shopping. Could you please help me?", "agent: Sure, may I know your name please?", "customer: I am Carol Adams.", "agent: Wait a moment.", "customer: Sure.", "agent: We found a reservation in your name. Can I have your journey details?", "customer: Sure, I would like to board from IAH to DCA. My travelling dates are Sep 29 and Oct 1.", "agent: Please share your trip dates?", "customer: I have already mentioned above.", "agent: Ok.", "customer: I want to return in the afternoon. I need a business class.", "agent: Thank you for your details, we do not found any flights running in your desired routes.", "customer: No worries, thank you for the information.", "agent: Thank you for reaching us." ]
{ "status": "no_flight", "name": "Carol Adams", "flight": [] }
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true
{ "status": "no_flight", "name": "Samantha Baker", "flight": [] }
{ "return_month": "Aug", "return_day": "11", "max_price": 200, "departure_airport": "ORD", "max_connections": 0, "departure_day": "9", "goal": "book", "departure_month": "Aug", "name": "Samantha Baker", "return_airport": "AUS" }
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[ "customer: Hello.", "agent: Hello.", "customer: I am Samantha Baker.", "agent: How can I assist you?", "customer: I planned to attend for a wedding in AUS, can you please help me to book a flight ticket from ORD?", "agent: Ok, may I know your travelling dates?", "customer: I prefer to travel on 08/09 and 08/11. I need a direct flight.", "agent: Sorry, no flights found on your dates.", "customer: Ok, no problem. Thank you.", "agent: Most welcome." ]
{ "status": "no_flight", "name": "Samantha Baker", "flight": [] }
[]
true
{ "status": "book", "name": "Charles Edwards", "flight": [ 1001 ] }
{ "return_month": "Aug", "return_day": "17", "max_price": 5000, "departure_airport": "PHL", "max_connections": 1, "departure_day": "15", "goal": "book", "departure_month": "Aug", "name": "Charles Edwards", "return_airport": "JFK" }
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[ "customer: Hi.", "agent: Hello, how can I help you?", "customer: I want to fly from PHL to JFK. Can you book a ticket from that route?", "agent: Sure, may I know your planned travel dates?", "customer: My planned travel dates are 08/15 and 08/17.", "agent: May I know your connection limit?", "customer: I want a flight with single connection.", "agent: Do you have any other requirements?", "customer: Make sure that, my depart time should be in the afternoon only.", "agent: May I know your name please?", "customer: Sure, Charles Edwards here.", "agent: Ok, please wait for a moment.", "customer: Sure.", "agent: We found an UA airline, flight number: 1001, price: 100 with one connection.", "customer: Yes, you can proceed with that booking.", "agent: Your flight ticket has been reserved.", "customer: Thank you for the booking.", "agent: Thank you for choosing us." ]
{ "status": "book", "name": "Charles Edwards", "flight": [ 1001 ] }
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true