instruction
stringclasses 1
value | input
stringlengths 12
229
| accepted
stringclasses 3
values | rejected
stringclasses 3
values |
|---|---|---|---|
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir okay. I just sent it. | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue and a HUGE thanks to the crew on flight 1348 who flew in to DCA from SJU Monday night in the snow so we could have a plane!!! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways Flight 830 CLT to Phl. I was 1st on list.Someone else got spot. Rude employee in coach. Wouldt give ID. Said he was cute red head | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united thanks for having no one to pilot my last two flights, and all but stranding me in Houston tonight. Airlines are the absolute worst | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united Every United flight between Saipan and Guam is an adventure! You never know when @CapeAir's old plane will be operational :) | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue and The from @WSJ Team to Offer In-#Flight Access to Journal ... - Nassau News Live http://t.co/7E5bxwG16t | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | ???ð?ªRT @JetBlue: Our fleet's on fleek. http://t.co/dSDEbodmEL | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir You guys did an amazing job today! Know it?s hard; thanks to Kate Appleton for all her hard work reFlight Booking Problems my friends and me! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir any earlier flights SAP->Mia & Mia -> New York (lga) on 03.03. I'm currently booked on flights 1504 and 1102. | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united perfect! Thank you! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united i would like to know if its possiable to checkin online or must it be done at Schiphol? | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir poor customer service is just unacceptable.. Also how bout the surfer on the front of your website. #noloveforsurfers #pretend | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united I am now following you and see that I am not the only one experiencing and noticing a substantial downgrade in service post merger | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue thanks to the gent on the phone who fixed my BOS-MCO flight and the fee waiver! A320 now :) #flyfi ! I forget her name :( | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue And we are glad to see what is going on and fix! @ProfessorpaUL15: please DM me your confirmation # so we can check. | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @United "delayed due to customer service" Huh? http://t.co/XlTV5z6sT1 | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir thank you | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir I need to go to YYZ tmr morning 8am. I switched to United already, but my bag is still off in AA la-la land. | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united how much does it cost to check in an additional bag? Traveling from newark to glasgow. Thank you :) | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united Thank you for the Delta transfer. Will my bags go too? | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @VirginAmerica @virginmedia I'm flying your #fabulous #Seductive skies again! U take all the #stress away from travel http://t.co/ahlXHhKiyn | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir Thanks for helping my mom after @allegiantair wouldn't let her get on her plane in Orlando! You're the best! #customerservice | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united thanks, i made it. | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | ?@united: @rikrik__ What made you come to this? Can we help you with anything? ^JP?? the service just hasn't been great. | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways now on hold with customer care. Wonder if someone will pick up the phone before 5pm. | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir YOU ARE THE EASIEST AIRLINE TO DEAL WITH.. I LOVEEEE YOU SO MUCH | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir great thank you | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir kids on a mission trip from Lasalle stranded in orlando area, they can't get back to Bos or PVD till WEDNESDAY? | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue Airways Reveals 'Bluemanity' Livery - TravelPulse http://t.co/fTTfyFMvCO | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir If you'd love to see more girls get inspired about becoming pilots, RT our free Albuquerque event. http://t.co/rfXlV1kGDh | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir Thank you thank you thank you | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir thanks for forcing me to check -in my carry - on luggage. That is exactly why I spent extra money on "travel size" toiletries | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united have reported it. Still in Istanbul at the moment apparently. On the other plane haha. Hats off to the pilot! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue Crisis averted! Flight #69 from BOS to FLL is boarding. Let's hope the new pilots aren't Clarence Oveur and Roger Murdock. :-) | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue ???????? yall are really better then American Airlines though. | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @United is it possible to upfare to P a segment where I have a GPU waitlisted? | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir pleasantly surprised to be boarding my flight on time this morning at @Fly_Nashville. Good job! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united enjoyed #heathrow lounge so much i almost missed my @airnzusa flight! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united free booze for the Bach party would make it better! ORD-->MSY #Delayed #Again We will enjoy either way. Thanks! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir no vouchers 4 Cancelled Flighted flight due 2 weather. Today's issue, broken tire. No vouchers cause tire was broken by weather. #nomoAA | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways flight #3797 treatment of passengers has been atrocious - over 2 hours delay only to now deplane and given no direction | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue CEO weighs profits, flyers - @ChronicleHerald (registration) http://t.co/l2n0egHdgn | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue And we are glad to see what is going on and fix! @ProfessorpaUL15: please DM me your confirmation # so we can check. | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir inflight entertainment. Tonight a Willie Nelson impersonator sang for the passengers #peanutsandtoons http://t.co/kCDdOD7uFF | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir @TheAcademy party in #hotlanta http://t.co/x5ZQssJtRB | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir tried to enter that rapid rewards contest link on facebook but all my browsers kept popping up security warnings 4 it. | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir great, thanks! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir Its not that I wasn't offered "perks" by @USAirways. I ASKED and was told, "NO." #thenewamerican | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir wht n ???? experience w/aa reservations #service Tried to be patient with rep and she just disconnects me aa do u record conv.? | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united and don't hope for me having a nicer flight some other time, try to do things right. You sold me those tickets with that connetion | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways can I book using some sort of breavement program? I need to get home for my pops funeral | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @usairways #crew keeping safety top of mind in CLT. http://t.co/a0YoSJHZMc | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways Thanks! Sent you DM re: baggage issues. | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways you need to figure your scheduling out! #worstflightexperienceever #getmehome | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @jetblue as courtesy to Mosaic members or anyone, a request for water should be attended promptly. Daniel in flight 1557, should know better | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @VirginAmerica LAX to EWR - Middle seat on a red eye. Such a noob maneuver. #sendambien #andchexmix | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united Thanks for the vague canned response that doesn't address the issue! | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir Thanks! Confirmation number just DMed. Appreciate any help! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Flight 1547 CMH to ORD just arrived at gate. Next segment to YVR already boarding. Will they hold it? | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir Your logo looks like 3D glasses. | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united even though technically after I land I will be silver? | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir we've now lost a whole day of our honeymoon... Very disappointed and frustrated with everything. | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue great flight http://t.co/E0R0NTO4TR | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue You guys need pillows on these rockers to really knock it out of the park ... just sayin ... | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir please email me at temorris2010@hotmail.com. willing to discuss my experience & give another try would like to speak directly | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united what's a girl gotta do to get a flight name change when SHE bought one for a mean ex boyfriend and needs a girl's trip stat?! | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united If an award is no longer showing available could it possible become available again? | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue got txt 40min after sched dpt, saying plane had just arrived @ JFK. Late Flightr txt w/ dpt gate change. Then 9:04 dpt for 7:40 flight. | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Delayed CMH to ORD. Ran to gate 1 min b4 connection -door closed no one around. Ignored by 1st agent, 2nd super rude. #thanksunited | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir sent | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united is there an email address I can reach? Too long for a DM. | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @VirginAmerica Now, when will we see VirginAmerica come to Philadelphia (PHL). | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir thanks to AA / DART for getting me home in time for work this morning DEN-DFW... didn't have to waste a vaca day @dartmedia | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Some 3rd party service known as EZEE flights. A man, who confirmed he was born in India, told me his name was Steve Wilson. | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united @getmeontop 7 WEEKS Late FlightR AND I STILL HAVE NOT RECEIVED MY MILES FROM THE MileagePlus Gift Card $150 STARBUCKS CARD I HANDED OVER!!! | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united I was on UA1069 today and left my sunglasses in seat 26F. Please help me get them back! #UnitedAirlines | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue thank you ???? standing in line now! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united Got it. I am following the United page. | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue client is asking if kids need their own email addresses to get TB acct. Is this true? | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir Close down | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways and it still says it's on time on your website btw | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir best airline ???? | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue tried calling multiple times, i just wait and when it finally connects i get hung up on | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united @reebok @rockinwellness @ Denver International Airport https://t.co/tKVmHBkeC3 | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @usairways #crew keeping safety top of mind in CLT. http://t.co/a0YoSJHZMc | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @united Is it customary to upgrade a flight attendant in uniform vs passengers? One is in 1B on flt 1020 now to IAH | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir Although the wait was long due to weather r/scheduling, a phone call and super rep solved the issue! Thank you!! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir Uwon't allow me2make changes online, force me2sit thru excess phone wait times&still insist charging crazy fees. Thats service? | negative | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @VirginAmerica no A's channel this year? | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue do bags still fly free or have you started charging? thanks! | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir My DM won't go through but it is 261633561838. Please let me know if you need anything else. | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united what is the problem with your flights to ny today | negative | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @USAirways at least they make you run so you want yo buy this fresh diet coke...nice bizness plan. Its all about marketing right? | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue if I had my tux, it'd be a date! #UMosaicMeCrazy http://t.co/hap4gboSTU | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united I was just calling the Global Services help desk so via phone. | neutral | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @united I'll stick with my United flight. Thanks, though. Effort is much appreciated. | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @JetBlue Happy Anniversary!! It's hard to believe you're 15!! You're so young! | positive | negative |
Classify the input using one of these labels: neutral, positive, and negative. | @AmericanAir the motor that usually starts the engine is broke and @CVGairport ground crew failed to do it on time, per pilot #maintenance | neutral | positive |
Classify the input using one of these labels: neutral, positive, and negative. | @united please give special thanks to Aaron in Tampa office for helping me for literally two hours! He's amazing. Mission accomplished! | positive | neutral |
Classify the input using one of these labels: neutral, positive, and negative. | @SouthwestAir your "complimentary" hotel vouchers are BS! $79 a night for the crappiest hotel ever! I wouldn't wish this on my worst enemy! | negative | neutral |