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Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir - 800 is not int'l friendly | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united so going forward, I shouldn't be Flight Booking Problems Star Alliance flights through the United App? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @Imaginedragons Did they pick someone for Destination Dragons? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united well perhaps you could highlight where that is stated. We travel between Canada & USA on United with only Nexus | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @caterobbie if that link worked most of us could take care of ourselves please contact your tech people to get that working | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @ods1819 aren't you glad this isn't you RT @AmericanAir: Bet these birds wish they'd flown south for the #winter... http://t.co/HEpkNpuzwU | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks! Have a good Sunday. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways hi there I am flying MYR-CLT-ORD tomorrow is weather looking ok or problematic? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united so, I made it all the way to the airport, and they say they won?t fix the handle. I showed you this problem, and you said to go??? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir At what e-mail adress can I send your CEO Mr. Doug Parker a letter that he hopefully reads? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir How is hanging up on customers because of "high volume" customer service? Tried to resolve via DM-still waiting.So bad. #aafail | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir JH thank you. I finally got through the second time. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I have many allergies and want to know if I can bring an 8oz. bottle of Benadryl on the flight along with my 2 epipens? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways My daughter is stranded in charlotte because US Airways Cancelled Flightled her flight tonight. Completely dissatisfied with @USAirways | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thank you | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united well, thanks for not charging me for switching my two Cancelled Flightled flights anyway. That was pretty nice. #stillmakingmepoorthough | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways you took the miles out of my account and told me that I could restore by paying $150 or opening a credit card | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I never got my flight confirmation. I've been on hold for an hour and I can't get info online. What am I to do? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united he is so excellent and so reliable :) #happycustomer | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways can you get me home to Syracuse? After 6 Cancelled Flightled flights, one re routing three of us are sitting in Charlotte | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir can u help rebook passenger via Twitter/DM. Been on hold for 1.5 hours. Thanks! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue you delay all my flights. Then you redirect my gate. Then you tell me had we stuck with the original gate we would have 1/3 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica check out new music http://t.co/maRcnOCWzn | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I start a new job tomorrow & you Cancelled Flight my flight (1629 BWI-LAX) and you really can't get me on another flight today ?! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united yes, but it's not looking. The ticket agent at out terminal dismissed us and we missed a chance at a Miami flight then to DR | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks so much for your condolences and quick response. It is very much appreciated | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir BTW, not a weather delay. We've had beautiful weather in Sunny California. #nolove #noexcuses #cali http://t.co/kumtbgER03 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Sitting at the gate on Flight 719 for an hour due to Sabre being down. What backup plan is in place if Sabre cannot be fixed? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir you guys need to educate your employees on what a pink tag is AND STOP LOSING MY GUITAR FOR THE 10 THOUSANDTH TIME! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Would be helpful if you could refresh boarding time info on boarding passes for delayed flights | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue just lost very loyal customers who use them 4-10 times a year. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I sent you a DM, can you please help. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways @BarclaycardUS 1 hr wait so far for customer service. yes bad weather but do air traffic controllers answer your phones?!?? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Yeah sorry but there's always a problem with United. And you have an international reputation for having problems. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I just want to find my bag so I won't have to go through the hassle of trying to claim what was in my suitcase #usairwaysfail | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways I don't think the US site allows that (unlike http://t.co/etfjqIwUvt). Can I use a US credit if I held on http://t.co/etfjqIwUvt? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Hello - been on hold for extremely long time. Have confirmation # & can't get boarding pass. Have tried numerous times!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united at its worse. Can't figure how to pack plane, screws up connectns then claims no hotl rooms in San Fran for stranded pax. Way to go! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir my flight 1337 is Cancelled Flightled. Can you let me know what my new flight info is? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Ok. We will probably Cancelled Flight our flights then, take a refund, and get home another way. Wednesday won't work for us. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united 6 minutes to boarding at b12 in Ord. No sign of gate agent. A little help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united makes total sense, except flight wasn't full :) I've got empty seats around me & overheads were more than half open when I boarded. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I want to add, my flight to Mexico was on Air Canada. Same exact situation, but with none of the problems I've had with Jet Blue. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir did you Cancelled Flight ALL flights into BNA today??? #needtogethome | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @ClaudOakeshott how about a link that works pls Nothing but complete frustration w usair last 12 hrs | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir no one received text alerts, automated calls, anything either. Literally no information as to what was happening. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united boarding was decent, 3 useless agents that don't speak English (after 2.5hrs of hold) 6hrs of mech delay not so much | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united yes please! Trying to get to POP- in Newark now.... | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir probably had money on @BensonHenderson they said to hell with @Cowboycerrone lol | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I'm running out of money to keep paying for hotel rooms & food in NYC. You don't help people with $ spent | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united will do. Just need to get CVG.... and my bag too. Thanks | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | ?@united: @ItsAaronChriz Sorry to hear about your flight. Do you need help reFlight Booking Problems???
???? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways TYVM USAir, Happy Night@ <3 | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Our flight was Cancelled Flightled & chaos abounds. I am in good humour. Please give me free everything to appease me. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir yes....twice...for two different flights and occasions | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue will you please start offering more routes out of @triflight to more locations | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue they absolutely guaranteed us we would sit with our kids. Your "terms" response is insulting. #jetblue | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue U say our safety is our highest priority but that doesn't extend 2 our property? This is totally nuts. http://t.co/xZY7pHKFGR | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @United - Ridiculous to fly outdated 757s anywhere much less btwn IAH and SFO. No power ports, no Wifi, no personal entertainment. TORTURE | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @americanair @bershawnjackson big UPS to Newark airport staff && D.Dean. I was also treated lovely while I was in town. ?¤?¤ | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways 2 hours and counting waiting to get into a gate in Philadelphia. Just icing on the cake for a miserable flight experience | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AmericanAir 2hrs Late Flightr finally taking off???ð??ð??? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united @staralliance the B gates are very far though | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | .@SouthwestAir I appreciate that, and not to be rude, but it doesn't solve much. You should AT LEAST cover the cost of stolen goods. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir 4369. about 4 flights all using same gate w/buses to the planes. Awful boarding process. Hour and a half Late Flight | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue no ... I am guessing I have to call someone | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue flying w/ infant for the 1st time, can I bring a canister of powder formula for a carry on and/or use my plastic formula divider? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @ZKatcher @bretharold does it look like to we talked to customer service? http://t.co/vYUAnh4Iqr | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Paid for a Choice Seat my Choice is to NOT have big man next to me in my seat, too. #oldseatnocushion #worstflight #nohelponboard | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue why are you making me stay in JFK until 2 am or Late Flightr? Just let me rebook without making me pay more | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I may not hit any new status this year, but I?ve flown several times this year and have tried to book with y?all every time! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united now I'll probably miss my next connection! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @United are you able to see if there are seats open on another flight?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | FYI, @JetBlue: The last email response - "we undrstnd this wasnt best 4 you" -but hope 2 wlcm u back onbrd N the future... nice touch. lol | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I had to travel to Savannah, GA, once again, on an airline I don't "Luv". When r u going to fly me to Savannah? Pleeeease!!!! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir from the rude ticket counter employees to forcing my wife on standby and then pushing her down the list.. it was a very bad day | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue you really should be more proactive with passengers when you know the entertainment system isn't working. At least let me get a mag | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir they are giving cots to the people that did not get hotel rooms...that is terrible.. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @ProfessorpaUL15 Always happy to help! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks for the quick response! Fingers crossed the plane gets here then | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Very frustrated for the loooooong wait time to speak to a live person!!! Cannot get boarding pass for flight tomorrow!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Thanks but why did this occur? You guys had 3 hours extra to get my bag on due to your delay. So that's 7 hours you had. #fail! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Cancelled Flighted our flight and now are still delayed...NOT COOL. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir suggestion- shades on the windows @KCIAirport so travelers won't have to watch ur luggage handlers throwing their bags around | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @americanair Greatest Newark Gate Agents ever: David Deane, Norma Sedholm and Luz Calderon just made me feel like a king. #AmericanAirlines | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AmericanAir as soon as I call customer service to speak to a representative, I am disconnected | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir thank you :-) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united did I win :) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir - where are my bags? Baggage claim C25 or C26 (flt# 959)?? I can see the plane from here? Why does it take 25 min??? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways it takes a month? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | Oh yeah? RT @JetBlue: Our fleet's on fleek. http://t.co/FTv2NWWQF1?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united really needs to start upgrading their planes. No TVs & then the "inflight wifi" is currently unavailable #UnitedAirlines | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir it would be awfully nice if you could send an alert when my flight is Cancelled Flighted. No text, no email, no love... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united u would not be able to rebook me to get home any sooner than a now 2hr delayed flight. #linesforever #customerservice #fail #again | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united flying lax to Sfo and system won't let me check in. Your site tells me to do it through @AirCanada and they tell me through you. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue flt1533 to Carta what is goin on?! 1st told plane coming from hangar, then gate change, now no one knows wat plane we're getting on | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Yes, myself and about 200 other people also. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Tomorrow wouldn?t have been soon enough! Thank you for the info! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united and after being on hold for an hour the day before to sort it out and being told it's fine it should be fine when you arrive to fly | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Read my bio. See who I work with. I have NEVER encountered this with your airline before. Disappointed is an understatement. | negative | neutral, positive |