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Classify the input using one of these labels: neutral, positive, and negative: | @united please give special thanks to Aaron in Tampa office for helping me for literally two hours! He's amazing. Mission accomplished! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks for replying-I feel a little better we'll see how it goes ?ºï¸â?ï?? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica "You down with RNP?" "Yeah you know me!" | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united thanks for having no one to pilot my last two flights, and all but stranding me in Houston tonight. Airlines are the absolute worst | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways If I know I left something on my last flight (as I literally had to run to make my connection), how can I retrieve it please? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways YOU ARE THE BEST!!! FOLLOW ME PLEASE;)???ð??ð??â?ï?â?ï?â?ï?ð??ð??ð??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways he is 8 months old and is suffering from a rare form of cancer. Your customer service agents had no compassion and I am disgusted | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways it was customer service like I have never seen before! Kudos to your organization. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir have five people shown up yet | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways what's up with flight 5545 no gate agent or plane at PHX B18? Nice customer service. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @coachGS what's even better is the price changed in the 2 minutes since I talked to the lady and they still honored the cheap1 | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica can we make every VX plane with #nerdbird? Why should Austin be the only one getting nerd love? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir you know what'd be beyond awesome? A pair of tickets to the @Imaginedragons show in ATL. A girl can dream #DestinationDragons | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir have you considered adding the "we'll call you back when we have someone free" feature to your support line? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways hey guys just want to say I had the best flight ever! Thank you so much. I fell asleep and actually had a wet dream. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united why do you guys split up the charges to credit cards? Making it unnecessarily more expensive for people to fly with you guys on pts | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @JayVig I like the inflight snacks! I'm flying with you guys on 2/28! #JVMChat | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir is there any way you could put me up in a hotel for the night?? If not I'm having to sleep at the airport again tonight. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir in miami and the agents Rachel Wong and Marisol Pimentel were very pleasant in a world of chaos a BIG .thank u | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue You left 175 PEOPLE on a hot plane with no ventilation for over an hour and a half and then had to bus them to JFK because of .... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir yes and I would like a refund. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | ?@JetBlue: Our fleet's on fleek. http://t.co/XX5QSCjlL1?? @BrandsSayingBae #Freberg15 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir The pilots& crew on flt 3999 and customer service professionals at baggage claim are OUTSTANDING!! Thank you!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @derekc21 , so what would be a file number that works , needs to be 10 characters , email me derek.austin@century21.ca easier | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir open seating is like an open marriage, there's so much love for strangers! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir good to know. Perhaps it was execution then. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue if i ask ask the pilot will he tell me the name of our aiecraft | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir fl 4158 Cancelled Flightled from Dallas to Austin. No one answering 800#. Need help. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways you reminded me today why I fly @SouthwestAir | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Now submitted for the third time, please check and confirm receipt. Have taken screen shots in case it disappears again. Thanks | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I need to change a ticket and my res can't be changed online. I also can't get a call through due to high volume--can u help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I was told it was due to be on UA23 which flies direct to Dublin, so why did it go to London? This is a complete shambles! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Still waiting on our bag! Never got delivered yesterday. Can't reach a real person for help. Sending DM with ref number. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I'm sick of living in an airport!! #getittogether | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways looking forward to waiting on hold for 9 hrs to reschedule my flight. Bunch of idiots work for this airline. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I am trying to make/change reservations and getting extremely frustrated!!! Giving up and trying another airline!!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir is not being responding to the @SpecialOlympics athletes. #notcool #Southwest | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united MR, she's on her way now, but thought id detail the extravaganza for you... #dobetter #please http://t.co/V8PVpHMtZc | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir App Updated With #Passbook Support http://t.co/WrWqrUblPs via @ubergizmo | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Thanks for nothing. Next time I'll bring a whole extra suitcase for my 1 extra pound. That makes sense, right? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue great smooth flight too! ???ð??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | Cool thx! Only a couple more #PGAShow flights til I'm #Mosaic...can't wait. Will be easier to change flights when weathers bad
@JetBlue | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir thx for the apology. A commitment to fix your broken system would be better. Actually fixing it would be better still. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Your wifi stinks. I'm not mad, but i wouldn't hate it if i got my money refunded. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways if you could change your name to @southwestair and do what they do...that'd be awesome. Also this plane smells like onion rings. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica posts second consecutive full-year net profit - @ATWOnline http://t.co/tvB5zbzVhg | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir ; @USAirways US 728/Feb 21. Unprofessional, unprepared, unsympathetic, lacked communication, and lacked solutions. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Finally! Integration w/ passbook is a great Valentine gift - better then chocoLate Flight. You do heart me. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Jua at JFK 'Just Ask' desk was incredibly helpful! Thanks! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir got my bags 35 hours Late Flightr and an offer of $50 to go pick them up. Taxi costs $65 one way. Spent $200 for the inconvenience. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir yes, and rebooked incorrectly. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united @UnitedFlyerHD @United_Airline N26902 Dreamliner leaves London Heathrow. @B787fans http://t.co/aI0Yzwt8Za | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue flight delayed 3x(!) and still not taking off on time, & greeting me at my seat (yes it's gum & garbage): http://t.co/n9hmcrJChb | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir We did talk with Delta for about hour over phone, and I got a number from Delta that they asked to give to AA, which I did. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united actually we aren't. Still parked here. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united yes, we've been with the agents for the last 50 minutes. One of the agents have been very rude, but thankfully Ladan has been nice. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united it's been over 3 hours...at what point do you let people off of the plane? @FoxNews @CNN @msnbc | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir DeLacy P is a compassionate professional! Despite the flight challenges she made passengers feel like priorities!!???ð??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir grouchy about this flight 636 #complimentarybeveragesneeded | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir thank you for the assistance | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir is DFW accepting any arrivals or departures today? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united problem is on laptop not phone | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir so disappointed with this airline never again will I book with you guys | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I am, called Paris office this morning again, still waiting. It is in Miami but apparently tag was "taken off" | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir having trouble with Wifi. No matter what I get redirected back to getconnected page even though it says I'm connected. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Not true!! Stop making excuses! You either overbook or have crappy planes! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | Hey @united you've upgraded me on a 10 hour International flight. I forgive you :-) thank you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united bull crap. I spent $600 on a recent trip. That's not small change. I got 10,000 AA miles. Would have only been 6600 UA | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir finally about to take off! Thanks for the customer service by the g8 reps @ c17 @ CTL. Any idea what caused the system failure? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I'll see you on board again soon! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways 167 minutes? "Im not trained in that". Cmon. Can't you do better than that? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir flight 1028 no delayed 1.5 hours. Another week another delayed flight | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways undermines the intelligence of customers by ignoring their complaints with their copy and paste canned responses #usairwaysfail | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thank you. Just sent msg. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue managers telling us to write a letter because we're upset about our tickets to leave tomorrow getting Cancelled Flightled without any notice | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir that's why I'm asking for exception. Staffer moving last minute,we're a nonprofit & losing $400,we just want to change ticket. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir wow @AmericanAir still screw n stuff up | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thank you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways have done that. Sadly no flight from CLT has gotten to IND today and we head back to Tampa tmrw. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united you need a bag bouncer. Get it together | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Come on and provide service from Destin- Fort Walton Beach Airport | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @geekstiel Do you know when the last chance is? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir the Late Flightst usair4603. Earlier 4591 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | Only 14 biz days (18 calendar) to respond to my inquiry @united ? I hope your standards are universally adopted :-/ #BadCustomerService | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united not sure why u call it customer care. Should be customer we don't care | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united - you rebooked me to UA1764 after UA 3883 was Cancelled Flightled. I paid for first class ticket - but new seat is 38E. Can you please fix! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir pleasantly surprised to be boarding my flight on time this morning at @Fly_Nashville. Good job! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue what's the link for #FlyFi | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Gate agent hooked me up with alternate flights. If you have a way to PREVENT the constant issues, that would rock. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways do you know what flight the pilots for 1581 are coming in on? Thanks. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united I bought a ticket with a price that was published by mistake and now I got an email that indicates United Cancelled Flightled my ticket! Why? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue when I check in tomorrow morning for my flight on wens can I automatically add it to passbook? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir sure, please follow me so I can do so? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Is today's JetBlue Flight 918 (NYC->BOS) delayed? My app says on time and the website says it's not... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Flight 4424 operated by @FlyRepublicAir (N813MA) arrives at @FlyTPA following flight from Reagan National http://t.co/OSc9OFlol3 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir customer service at FLL, BWI,and PIT have been terrible.no one knows where his bags are.his is on a job with no clothes & gear | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir from a service rep but that hasn't happened yet. I'm honestly fed up and sick of this. No notice when my flight got Cancelled Flighted | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @CakeNDeath Question is will he and his lady behave... | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Thank you glad to be home. There were lots of delays with the plane and flight crew didn't show up. It was very frustrating. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways might possibly be THE WORST airline ever! I think it's time to brush up on customer service! #sorude | negative | neutral, positive |
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