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Classify the input using one of these labels: neutral, positive, and negative: | @USAirways new problem...had wrong last name on reservation which is airways fixed. New can't get through TSA | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks to Julian at login for getting me onto an earlier flight back to DCA | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir my bags were checked through to Cancelled Flightled flight 362. When will they arrive in MKE? Not much help from grnd staff. Havoc in DFW | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Hi I just got a message that part of my flights is Cancelled Flightled. I can't rebook online and nobody answers my phone call. Help me | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @United - routing a person from Houston to Newark, NJ and then to SFO is not acceptable. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united flight 1491...plane from SFO to DEN is basically on time. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united, Thanks, but I didn't want to see 'we've started your flight search over' OR 'the fare & rules for this itinerary has changed' again | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Are there issues with the mobile boarding passes? My app keeps crashing when I try accessing. Thanks! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I hate evolved seating. knees in the seat pocket http://t.co/forNpF69Ky | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica weather delays > next few weeks ;) #JFK #BOS #DCA | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united this is despicable I spoke to many diff people & everyone is telling me something different I have a claim no. I need my bag now | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Ok thank again for your help! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways you should get better employees??ï?? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir is non existent and I will take this as far as needed.Why hide behind a corporate logo? Provide a number #tcf #useless #amateur | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Okay thank you | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @americanair Help! I need to speak to a live agent before I lose my online reservation being held. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir will there a non-stop flight from Midway to Boise for this summer season? Looking to book at labor day trip. Ty | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways - Janet & my DEN-PHL flight Cancelled Flightled Saturday, USAIR rescheduled automatically & notified us by email at no additional cost. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Thx for the pointer, but Im good with the big monitor. Any advice on who I should pick to come our of the Western Conf (NBA)? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united thanks I'll fill out the form that no one reads or responds to. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue - In CA for the weekend to attend a training camp; thanks for sending all my gear to FL; looks like this trip is a waste #nothappy | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir great, thanks! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue it seems I never received an ID, just a password. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thank you for the reply. I emailed your customer care department about my experience. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue may I check my 17-month-old child's fold-up crib for free on my flight tomorrow, similar to your policy for infant car seats? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Moodlighting is the only way to fly! Best experience EVER! Cool and calming. ???â?? #MoodlitMonday | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways you need to figure your scheduling out! #worstflightexperienceever #getmehome | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united So what does someone with severe anxiety do when the one person who can help him isn't next to him? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir there is a full flight of customers sitting on the plane waiting for baggage to be loaded on AA 356 in DFW - why? 2 hour delay | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways - It's all automated and no one cares to understand the problem I'm having | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Thank you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united they were empty upon takeoff. Why can't someone sit there? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Do we know why UA5282 is delayed x2)? This is getting crazy. I've already had 2 overnight delays. #UnitedAirlines | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways how is it that the airport (DCA) and the airline mess up our flights, but also will not cover our hotel costs? At DCA for 5hrs... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united you a bish | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I digg it! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways what is your policy around bringing a breast pump on board? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united remember in business, a pleasant experience, means you will tell a friend. A bad experience means you will tell everyone you see | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united the we got into the gate at IAH on time and have given our seats and closed the flight. If you know people is arriving, have to wait | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir why are the ticketing lines in Las Vegas so unorganized?? Mass craziness. Half of the ticketing stations unmanned. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue suck and their customer services are the worst whats the point of having a loyalty scheme that they don't honor #badairline | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Ever consider coming to Memphis? Need some TrueBlue service and fares badly!! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir confused at the definition of a "preferred seat." I paid extra for one and got a regular seat with no legroom. Unimpressed. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir we did check before going to de airport and everything was fine. #fail | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I don't think I've ever had a us airways flight that went smoothly. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir BTW I was completely unable to buy wifi for my flight using Galaxy S4. Couldn't zoom out or scroll to touch "Buy" | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Flight 2954, Dallas to Grand Junction #AmazingFlightCrew | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir rules. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue says the person who hasn't been delayed for hours and now sitting on a runway with a wailing baby ;) | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AmericanAir Day 3 & still no luggage Chkd http://t.co/MbLTALr4BS STATUS=AWAITING ASGMNT TO DRIVER Since yest 10:15am | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I am just trying to establish what your policy is. Thanks! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir don't merge with an airline that ain't ready for prime time and book your elite flyers on it! #NotHappy @USAirways #NeedCoffee | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Thanks, have emailed them. How long should I expect for a response? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @USAirways cost me a day of vacation ($350 hotel stay), day of dog boarding, and a day of airport parking. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir gotta be worse than @delta w/ on time departures. I rushed back to terminal C for 8:25 flight but they haven't strtd boarding. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @saianel You could have just said "We don't know" | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @southwestair watching planes do their thing https://t.co/iItoJhUIKH | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Awwweesssooomee! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir my flight 386 from Jacksonville fl to Dallas is showing Cancelled Flightled. What is going on? Am I rebooked on another flight? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | Nice try @AmericanAir I heard your crew whisper "she's still at the hotel, she probably doesn't think she has to work until tomorrow" | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I'm on the 10:55 flight! Everyone has been so nice and helpful! I'm just hoping we'll get to fly out! Thank you! ;) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Very poor experience. First computer problem now seat malfunction. Stuck. Missing meeting in San Diego. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir yes, I will do just that as soon as I have a moment to gather my thoughts. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways where's my apology? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I knew I was correct! http://t.co/9eueYxAwcv | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways the jetway because he felt I was disrespectful. I have never been treated this way particularly when I was trying to be a good c | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Scott is the best!!! Thank yo from the bottom of my heart????#DestinationDragons with friends in LA @HayleyMad see u Friday | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir but really, can you DM me on here to verify if you've booked a hotel for our extra night here? Kinda unsettling to get a call | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Incredibly frustrating. I emailed but still haven't received a response. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica - the passenger in 7D, Flt 338 that assaulted me shouldn't have flown. I trust he's banned. Crew filed report to @FAANews | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united go bankrupt again and transfer all of your assets to $LUV. That would be great. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I was just sitting here talking at a tech conference about how awesome you guys are and this rolled across. Luv you guys! #LOL | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Second day & attempt trying to leave IAD & I'm on another plane delayed for mechanical issues. Over an hour delayed! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thanks for updating me about the 1+ hour delay the exact second I got to ATL. ???
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Classify the input using one of these labels: neutral, positive, and negative: | @united Blackmailed me into paying £130 extra or having my return ticket nullified in San Francisco Airport. Terrible service from rep #scam | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Have you issued a Memphis travel advisory for tomorrow? Winter weather coming through now. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Been sitting on flight 435 for an hour after landing in Newark. First no gate, then no jetway operator. Seriously!? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir 1416 Cancelled Flightled? Can't get out for two days? No explanation? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir this is ridiculous. It's been 2 hours on hold to rebook Cancelled Flightled flight. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways why let passengers on board when there was an issue? Over an hour & the pilot doesn't know when we'll leave. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united where is my flight voucher? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue #jetblue #sofly #wish #firststari seetonight http://t.co/pyJAoayNx6 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/fW3cy8HGdJ | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united can't DM, you're not following. LLY144. Rebooked on #UA1516 but still need seats. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir
Fantastic support by the Twitter team. I appreciate it. Thanks again. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir - just talking to customer service @united makes me appreciate you even more! They could learn so much from you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue - worst view for an athlete; watching your team from the front seat of the chase van #nogearnotraining | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Your back of seat entertainment system does not accept credit cards that have an apostrophe in the surname. #apostrophefail | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue gorgeous day, hope the flight back tomorrow AM is just as pleasant! Thanks | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Atlantic ploughs a lone furrow in the #MiddleEast http://t.co/vw4P4T4tLh @TheNationalUAE | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue mint seats are AWESOME! :-) @emaleesugano best business class in the US!!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir - how long does it take to get credit to my AA account? Traveled in Jan & only one leg reported. Asked for credit, no response. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways can you add my KTN to an existing reservation? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I've been in line for over half hour trying to see a representative, now I might even miss the next flight too, unacceptable | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @DatingRev mco to lag two hour delay and sitting in Tarmac going on 40 minutes with infants crying on plane!! Get us off this plane | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir AA 2258 why have you Cancelled Flightled our flight without courtesy of notifying us or alternatives? Very poor. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united you guys need some serious training in customer service. Too many better options to put up with the way you guys handle ur mistakes | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | Thank you. ?@AmericanAir: @jlhalldc Customer Relations will review your concerns and contact you back directly, John.?? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir we are through. I can quit you. I am. The nonsense & lies are a colossal infringement you can no longer get away with | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united hello I am flying first class and am behind 20 people on zone 1!!!!! Pls pass on to app dept - you should board 1st class first | negative | neutral, positive |