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Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Do you happen to know if that plane will be repainted, or fly "off into the sunset?" | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Hey AA - can you help with an itinerary for a plat custy? Stuck in PVR and phones aren't working | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I'm tired of paying for luggage & less than stellar customer service @AmericanAir. #notafanofyourmerger | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue So anything found while cleaning the plane in DC would be at the baggage office, even something small? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks for getting me to Orlando early #happiness | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @Stone9956 Do you dislike delays when they're caused by YOUR crew forgetting to load bags & lazy pilot wanting duty day to end? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united wonderful bag claim people - finally have my bag. But why did I catch earlier flight? Original flight just landed. #wastedtime | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Just let the employees know that good service and a kind attitude towards customers is vital in this kind of business. Thanks | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir when will you have flight from DAL to PVD? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir is there something wrong with the website? no matter what flight I select, it says it's no longer available. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I urgently need two receipts sent but CS is closed. Can you help? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Been trying since 1230 to file a report. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir 6 hours to get backs back after being sat on a plane for 4 hours to have flight Cancelled Flightled with only one small drink | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways, if I rebook on another airline after my flight was Cancelled Flightled, do you reimburse? I need to get home today, not Tuesday. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir My flights tomorrow were Cancelled Flighted, can't do anything online, and can't get through on phone. Help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Thank you. I'll do that next time! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Let's just say #IDontWannaLiveWithoutYourLove https://t.co/i9KCgaxxFa #ItWasMintToBe #BestInClassSocial #ThankYou #Travel #Business | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united has made my no fly list. Other airlines wait when connector Late Flight. Stuck in IAH. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue u suck!we have been sitting here for 9hrs because of ur negligence | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways never flying you guys again. your customer service is awful | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I've been on hold almost an hour! I LUV y'all but #ImJustSaying ???ð??ð??? http://t.co/t6fYyBHjhL | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways US 728 stated their issues as: plane not moving as cargo door open on plane. Umm, ok. A little strange. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir what's the status of flights for Tuesday out of Dallas?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Cancelled Flightling flights, sending out tickets, then not telling the buyer... #jetblue how is that allowed? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united #albanyairport delayed departure to check bags at gate claiming space filled and walk on to open spaces a delay #poorcustomerservice | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united it's not there we tried. It's already here in cancun just no one has delivered it | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Cool. Now @SweetingR has been told you can't re-route his bags after he was told to leave them last night. He needs them to race. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united the least you could do is offer me a ticket in coach instead of just Cancelled Flighting my reservation because of your glitch!!! #notfair | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Case ID 8544484 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir there is no local agent! There is no person to answer our questions and their phone service is terrible. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways So any ideas when the IT Geeks will plug in the servers so 639 can be on its way to PHX? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue w/ edits: Dear @msbgu , your MBAs need better benefits. They should work for us. How can we meet them? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Thank u Thank u Thank u for coming through for us! I sincerely didn't think it would happen. <3 #SWA #THANKYOU | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue said they haven't started looking for it, gave me a $25-$100 limit. In NYC at the Waldorf Astoria and can't find $100 outfit. ???? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I sent my details to the customer care link you sent me almost a month ago and no response. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir do you know if there is wifi on this flight? If so how much is it? Thank you :-) | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir your customer service is inferior to that of a nationalized third world nation's airline. Get it together. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways And by the way, I'm planning it while I've Ben waiting in the line at customer service in PHX...for over an hour! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I waited on hold for two hours, only to have my call. Really unreliable. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Flight 395. Rolling delay of 1 hour 42 minutes | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica If only you guys had flights from CMH. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir finally! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways This was a real life exercise in crisis management which @USAirways failed miserably. Some compensation would go a long way. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | That would be great! I never thought I'd be the sort who'd be into them, but it really makes the flying experience more bearable @JetBlue | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir According to TV passenger interviews, the landing was far from "uneventful" with heavy (panic) breaking to | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @United blocked me from DM'ing them because they would rather I complain about them in a public forum | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir it's the poor customer service that I have a problem with!!!!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united 2 Cancelled Flighted flights Late Flightr, agent claimed she put me on a new flight but then Cancelled Flighted it. Coworker got on flight- now delayed. Now? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir she has the guy u served drinks 2 til he needed awheelchair to get off the plane is a more important then the assaulted women | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Yes, though they have not located the bag yet. It was a lovely flight outside of that. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue great flight and crew! Flight 51 from BOS to MCO | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Are we sure flights will not be Cancelled Flighted after 1200 I am trying to make plans in STL | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Flight Cancelled Flighted because of #Neptune Could not get to my destination. #notmyfault #waive$200fee #ripoff #poorcustomerservice | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united $25 United coupon to make up for broken entertainment system on a 9-hour flight, seriously? #Ridiculousness #learncustomerservice | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways what are the odds you can get me on a flight with delta so I can actually get to Orlando today?? #2daysLate Flight | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united please help http://t.co/t5mRj5Yw6I | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir the last 4 times I've arrived @LASairport our gate has been blocked by a slow to depart plane leading to 30-60 min delays | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways shout out to the pilots and FC attendant(Eliz) of US 673. Super strong crosswinds during landing. Eliz did a super job throughout | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways your customer service # has a recording that says we are to busy to assist and hangs up. Great touch. #poorservice @GMA @CBSNews | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways I will make sure to never use your incompetent airlines again. My luggage has been out for delivery for 24 hours. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united too long for 140 characters | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir that's quite an impressive list of fees! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Joanna did a WONDERFUL job! Thank her for me? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Thanks a ton! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united have been waiting 2 days for my military bags from an airport 3 hours away from me. Horrible. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Your Terry is our hero! Got my husband back thru security to retrieve cellphone left on plane in Austin. Terry #85832 U Rock! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue that's what they told me half an hour ago | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united never fails to have delayed flights ??¡ | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Landed in Nashville! Thanks for taking care of us! http://t.co/RYXbPLgMnK | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @jetblue I'm dissapointed in the way paseengers on flight 0510 in Santo Domingo have been treated. 9hrs to board the plane and no info given | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I'm dumping this dividend miles card and forgetting your airline exists #ridiculous #theworstairlineever | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @nrosenb1 it says changes can't be made online | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir the one at 11:30am? My app still shows it as on time! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Thank you!!! This whole crew has rocked through bad weather and diversion. Pilot keeping us well informed. #customerservice | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Got it, thanks! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united does this process ever end? Still waiting for the reply since 2 months #pathetic #customerservice | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways why cant Sapphire members reach anyone on the phone? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue can you DM? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue FLL to MDE, great flight, great customer service, THANKS! 2 mths waiting @AmericanAir to speak to a human at customer service | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Now, when will we see VirginAmerica come to Philadelphia (PHL). | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I have been on hold w/customer service line for 68 minutes. This after I was on phone with an agent for 35 min b/f call droped | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united completely unacceptable to seat 1st class passenger into middle seat in 38 (not even premium economy) | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Flight 1533 JFK to Cartagena all at this airport bar singing the opposite of your praises! We're making a pact to never fly u again | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways - My guess is what happened in #Vegas ended up in #Philly #Sexy http://t.co/qgMfCB7yT4 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Ahah???ð??ð?µ That is why
I love SW??â??(^^)?¤ | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Aww Thanks AA..DFW was on GMA up here this AM..so i understand ..Btw A.A is my Airline when im able to trv..Love you guys.:) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir No. Had to Cancelled Flight my trip. Instead of a $25 future trip voucher, a $25 drink coupon would've been better! #WakingInMemphis | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir has the winner for #DestinationDragons been announced yet? If not when will they be?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united which now has maintenance issues with an undetermined amount of time until the mechanics even arrive | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir thank you for handling this for me. Glad Southwest cares about what it's flyers think! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Great Thank you, lets hope so! Could you please notify me if flight 2302 leaves JFK? Thank you again | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @PhilaCarService looks like a long trip from cancun to philly? 9 hours Late Flight? Seriously? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @shannonwoodward I'll be checking often. Most probably when they hand the oscars out to the nerds, geeks and badly dressed. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united I'm sorry it's cold in chicago, but I don't see why that means it takes 45 minutes for my priority bag to show up on the carousel. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Already checked in so the page expired :X | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united nice to know that 3 hours of my time is worth $7.99. Free DirectTV for everyone! Ever hear of preventative maintenance? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways if I qualify for free 1st checked bag, is that applied at checkin? Same for using companion tickets? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir what number can we use to all from outside the US? Thx | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Do you guys know your check-in links from emails are broken? http://t.co/2npXB6oBMr | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir you call this customer service?? Sitting in the tarmack for 1hr, lost bag, and you give me a $100. voucher??? | negative | neutral, positive |