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Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica best customer service rep in the world! #irmafromDallas takes the cake!!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united just filled it out. Hope someone responds before we book our next trip. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thank you | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Total BS.have 1st class seats for connecting flight. Your crew Late Flight. We miss connection. Had next plane. Yet u don't honor it?? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Pilot pleads to let boarding begin for full flight #1937 while waiting for 4th flight attendant. Denied by mission control. Grrrr | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue offers hot tea and coffee...at the gate! You guys make me wonder why I have ever flown any other airlines! ??â?ð??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Don't worry, you will! :-) | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue don't think any1 rly knows what's goin on. supposed 2 leave at 8:30a then 9a then 9:30a then 10a then 11a then 11:30a. Now 12 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I'm getting leathery from the heat on 4251 before I even get to Vegas.... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I will! Thank you! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue 162, SMF to JFK! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @Nashinmypants lmao this is so funny | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united wanted to, but you Cancelled Flightled my tickets.... They were too special i guess even for united. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir cost me 1 day of #vacation ($350) and all I got was a rude woman tell me to go to another country and figure out how to get... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united did I mention one bag is an infant car seat & we've been stuck with yr poor replacement on icy mtn roads | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united A very disappointing experience - plane mech. delay and next one didn't wait. No sincere apology, just told me to complain online | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thanks! :) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways it still says that I can't check into my flight because the information is incorrect but everything is entered correctly | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @macario2 but you are Late Flight again!! Again and again! Where are the crew? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I know that. Thanks for the standard reply. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @United, #deaffriendly? Getting there. Read your review on http://t.co/2Brt0aTHaU: http://t.co/WzNp5q1M0H | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united this flight has been amazing. This is the best flight I have ever been on I am not kidding. Service is INCREDIBLE! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united It was Cancelled Flightled, none of the passengers were notified. Complete violation of travelers' rights. @AerocivilCol | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I'm trying to change a family vacation due to Measles outbreak and haven't been able to get anyone on the phone. Any help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir at gate c11. Your gate agents are turning paying customers away in favor of non revs | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir check the head of the plane, there has been dynamite placed onto it | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir please DM me a way to get in touch with someone that can help. I'm platinum AA and considering quitting AA BC of this. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir What's up with the new in-flight WiFi service? Super crappy user experience. Miss the old provider. :( | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united big surprise #nogate waiting for our plane. Same fucken issues everything I fly you. #fail #worstairlineever | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways followed! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir HELP U said ud chnge our retrn flght since we missed our connection Sat & now ur not pickng up the phone.Only hve 18 hrs left! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways new slogan should be "if you don't want to arrive on time, pick us" | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I've been a fan of imagine dragons since 2012 and they're my fave band and #DestinationDragons is during my bday can I get tix | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united yes #LHRT2 lounge is fantastic, if only the US ones could be remotely similar! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica it was amazing, and arrived an hour early. You're too good to me. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir aftr 10 hrs bng held hstg at mia bc aa refsd to get med bags. bag fnd aa then refsd to fix tkts they cnceld said $360 to fly | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AmericanAir how do I get thru on hold over 3 hours ? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united we were not given the option of using our United TravelBank in a recent Flight Booking Problems! Any help in using or recouping these funds? Thanks! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Thanks! Sent you DM re: baggage issues. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Sure was, with @Delta looks like I'll make my birthday celebration after all. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @jetblue terrible landing on 915 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I did twice.got a letter back saying that your company "doesn't issue refunds for phone bills" help!phone will be shut off | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir extremely upset that your baggage handlers decide to go in my luggage and take my belongings | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir thank you for replying. Trying to figure out how to get from there from DFW | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir 1hr 46 min. Cost of flight change $788. Was $188 2hrs ago b/f drop call. Cancelled Flighted flight. Asked 4 refund. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways not happy!! Trying to get home on Cancelled Flighted flight& been on hold for 2 hours. Help!! This is just crazy... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir flight 2470 tomorrow, have no idea if we've been rescheduled and can't fix online? Have to talk to an agent yet no one answers? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways your ticket agents at gate 4 in Providence airport rocked tonight, especially Kristy, sorry if that is not the correct spelling. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united. Is it reasonable to wait 45 mins for the bag you made me check because the flight staff couldn't police the overhead bins? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir breaking my heart at BWI 9 hrs @business | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue i love this song <3 thanks @JetBlue | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue which type plane is flt 1065 from bos to rsw? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue we have. Twice. They said they can't dim those lights. But they did on our first flight. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir cut it. Put me on a flt tomorrow. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Thanks for looking into this and for getting back to me via DM. Glad to hear my bag is finally being delivered to me. Thanks again! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways overloads small plane with extra baggage and then. Has to take them off... Poor execution #4435, 75 minute delay... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue #669 stewardesses can't work w/o a galley light! Back to NYC to change a light. #fromthefrontseat #jetblueBlues @anku @yaffasolin | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways your mobile app is horrible! Needs a major overhaul | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways took me 4+ hours to book flights yesterday due to system errors between you and @AmericanAir. paid $320 extra due to time lapse | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I am committed okay please hook me up for #DestinationDragons | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I wish you all the best of luck :-) I'm enjoying the luxurious free!! amount of leg space rn. Thanks | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways This is dating back to Nov. I have been sent back and forth between you and @eDreams_en. It's a disgrace. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @contactcej thanks! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | I hate you all. RT @JetBlue: Our fleet's on fleek. http://t.co/uTdfqF5WPA | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir & if that wasn't enough, your staff have been so rude & ignored passengers,don't think that should be accepted whatever reason | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways then why did my whole team be able to put there carry ons under the plane | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united but again UNITED DOESNT GIVE 2 SHITS ABOUT THEIR CUSTOMERS | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I'll be sending/posting complete details of the circumstances surrounding this matter. United airlines should be ashamed. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir it is working on a different device, though. Any help is appreciated. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Apparently they are asking 20 people to off board the plane--how can such a big miscalculation be made?! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir @dultch97 that's horse radish ??¤??´ | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Congrats on winning the @Travelzoo award for Best Deals from an Airline (US) http://t.co/kj1iljaebV | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks! Calling right now! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica I am deeply disappointed that your birthday promo was not applied to a trip I booked mere days before I received the email | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir THANK YOU SO MUCH!! http://t.co/tGSB1DfPS3 | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | Stop this madness RT @JetBlue: Our fleet's on fleek. http://t.co/7x9uSbj2FV | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I Love American Airlines :D | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways cannot add my frequent flyer number on your website. Can you help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I just sent to you. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Keep up the great work :) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir haha, thanks for the explanation | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways it was your fault the flight was delayed to begin with. I shouldn't have to check my bag if there's a bunch of space | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir stuck on the tarmac in CLT because the our gate is not open. Hope I don't miss my connection.... #logistics #AmericanView | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways awesome! Flight #676 out of philly on Tuesday. Party in row 15 if you're interested. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Are we able to change to an Even More Space seat after we've checked in online? Have a flight tmrw and can't seem to change my seat | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways stuck at the gate in Charlotte, NC waiting for "release papers" and a fix for a broken computer system. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united is there an email address I can reach? Too long for a DM. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Awww man...but I need to buy this ticket today and be home the 1st of March
Where do I go for this...or can you assist me ? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways yes, i am as well. **FIVE** HOURS ON HOLD, FOLKS. Can you PLEASE tell me if this is typical?! Trying to be understanding here. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Flight attendant #YeseniaHernandez provided excellent service among peculiar conditions throughout the day ??? :-) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir maybe you should stop tweeting and start calling. Or make it available for people to wait on-hold instead of hanging up on us. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways and despite the fact I see you answering all these people on twitter with mundane qs you refuse to answer me! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways there is no extreme weather in Miami. Pick up the phone. Hire more people. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @nrhodes85: look! Another apology. DO NOT FLY @USAirways | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir it has been almost 4 hours and I have heard nothing yet from your reservations team. What am I supposed to do? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir thx. Make it right. Help Meagan Fouty Brancato fl#2771 dfw gate 4 preboard w/kids - b4 group A please. Please. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united did our bags leave Washington yet? That would be convenient seeing as we left there a day ago. #UnitedAirlines #lostluggage | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united all goods, I'll call tomorrow, thanks. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways I get extended hold times due to the weather...but 2-1/2 hours on hold (and counting). HELP!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | BLOCK ME BIKE RT @JetBlue: Our fleet's on fleek. http://t.co/2z3hGqPRSG | neutral | positive, negative |