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Classify the input using one of these labels: neutral, positive, and negative: | @USAirways she also appreciated having her very own hashtag! :) #lucycat | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united yep that's correct, I got an email at 12:30 am that the flight was Cancelled Flightled, doesn't matter now flight into atl is delayed, thx | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thanks for effing up our holidays - we're missing a full day of skiing due to your baggage team's incompetence at @FlyYOW | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways #fail when the inbound flight arrives after the scheduled outbound departure, and still "on time" http://t.co/k0MHZrJF6e | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united pls follow for DM. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united I used to be a committed #ContinentalAirlines flyer until merger. I remember now why I switched to @SouthwestAir #CommunicationFail | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir What an awesome flight Dallas 2 NY. Virgin America refused bc of my child's peanut allergy but u guys didn't. Thanks! ???ð??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Flight's Cancelled Flightled. Website says to call phone number.Phone says to check online. How am I supposed to get some help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue What confirmation number? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Not fast enough. No excuse for service between big hubs to have such outdated craft. Southwest has wifi. This is awful. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir pls help. This is seriously beyond ridiculous. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue ...second incident of lost baggage. I sent you a DM. Thoughts? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Absolutely!! The staff was amazing!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united It is all good -- your 1K team has been nothing short of amazing with everything. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways even when I do simple google search by flight number it tells me which gate so won't be that difficult am sure #disappointed | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united unfortunately, that doesn't help. Just an automated computer. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Please hold flight US 639 in Phoenix! I'm a weary traveler stuck on another flight because the tarmac is having issues! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @virginamerica Digging the swanky pink mood lighting during the flight from NYC to SFO. Just needs a cabaret singer. Think about it! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united reinstating the kosher meals that were dropped shortly after the merger? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united WHERE IS MY RECEIPT! I upgraded return leg and 6 months Late Flightr still NO receipt! http://t.co/DAjWzhLVyu | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways if I have Dividend Miles credit card & I used it to book my flight is one bag free? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir why do you continually play the "according to federal regulations" every 58 seconds. I could see if you had quicker service... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue spoken to 2 reps. Once I'm allowed to check my bag and through the TSA checkpoint, I guarantee I will be talking to someone. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thank you. We are finally at the gate. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways will all flights out of DFW be Cancelled Flightled today? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united is the stingiest airline. Nobody should model after them. #PTFO #cheap #bastards #stingy | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I'm at 4:05 will be nasty in Boston. Have family driving 90 min to pick me up from Erie think flight - what if Cancelled Flighted? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir love bridesmaid dancing Can't wait for you to fly into puerto Vallarta and kick united ass! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways thanks for slowing the inbound plane down so that we didn't need to worry about 4438 EYW being Late Flight. Great holz ahead. Cheers! ??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united 2nd flight in two weeks that you have lost my bag! Taking my 1K status to @AmericanAir #neveragain #WORSTCUSTOMERSERVICE | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united missing this wedding because of these delays would not be cool | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir is now recruiting for Fall 15, Spring 16 Internships.
2/23/15, 5- 6pm @JindalCMC Davidson Auditorium(1.118) #JSOM #UTDallas | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Challenge accepted. First 5 crew members to send pics in the chairs get FREE tickets to visit us. #wager #IsItSummerYet | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Can you follow, so I can DM you? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I wanted to thank the great efforts of Jamie McKinnie in BUF she is a true pro! during major delays she was owning it! #raise | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united this is in ur Hemispheres magazine. I'm open to what will u do to make the "flight more pleasant." http://t.co/VrQDpqEPFW | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united been on hold for almost two hours trying to talk to someone about a Cancelled Flighted flight tomorrow morning. What do you suggest? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue But jet blue had Cancelled Flighted my ticket & never reissued it. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I did. Thank you. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir There was no one from #AA at the #woase2015 event @HelsinkiAirport
Lots of info available of #winterops | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue you guys are lucky I love you | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue 6am Austin to JFK | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Oh they seem to have reappeared now lol | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @Clarkey_19 we done it with 1 truck... No biggie ???? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue of course I am!!??ï?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir now the second flight I was put on was Cancelled Flightled with no explanation!! Missed my first meeting!!#outraged??¡??¡ | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir that's interesting-Agent told me so. Sadly, another booked passenger didn't make it to gate by push back so I made it on. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue id appreciate that. Would also you mind contacting the pilot of my flight and request that I be allowed to announce over intercom? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AmericanAir stranded in cold Texas and getting sick because you overbooked the flight and gave my seat away. #gooutofbusiness | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Death in the family cannot make flight tomorrow. Phone rep quoted $440 per person fee, which is almost the cost of ticket. Help? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir My brother & his girlfriend?s flight Cancelled Flightled 3 times, now leaving 72 hours Late Flight and dropping letter grades at school. Help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united you guys suck, 2 1/2 delay to get out of ers and didn't even have curtesy to let me know, #UnitedAirlines | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united be "Chicago's hometown airline" care about your neighbors #SaveTheDiagonals #FlyQuiet #ORDNoise | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir not to mention I now have to sit in the airport for 4 hours. You've ruined my trip. I am not happy and want compensation. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir It's all good. Thanks! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways lack of communication with other offices, the customer, & yall never update ur systems. U guys are 2 established 4 this mess | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thanks for more timely updates. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir yea no worries. I'm just going home to Denver. Not your fault, weather sucks bad. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | ?@JetBlue: Our fleet's on fleek. http://t.co/RkwugmanM9?? lmao you know a white person said this | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Are there airport-wide delays at BOS or did we just get unlucky with 152? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Boeing 777 Star Alliance short finals @Heathrowairport 27L on an amazing winters morning #777 #Avgeek http://t.co/owMaXOyEhZ | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir still waiting for a flight... I should get my money back | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Get a new crystal ball. Cancelled Flight flights before weather hits to rebook me on flight during? Looking like 2 nights hotel on me. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue so why do you put this at the bottom of ur baggage report? For fun? #JetBlue @airlinequality #skytrax http://t.co/tU9JX2jaZN | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I?m still waiting - this has been going on far too long. Is there someone I can speak to? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica And now the flight Flight Booking Problems site is totally down. Folks, what is the problem? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Used 2 get emails 1) pre-purchase a snack and 2) when time to check in. Got neither 4 tomorrow's trip. Do they not get sent now? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united to DM you I have to follow you and I'm not doing that. Plus they're no more options. That's why I had to fly with you. #epicfail | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica YES FYI MY BFF | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways thanks !!! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I sure hope you all can fix @USAirways. Good luck, their service sucks. #nexttimeiwillflysouthwest | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united -today the staff @ MSP took customer service to a new level. My father passed away last night & you helped me get home today! Thanks | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir been waiting in line for over an hour in San Antonio, barely moved & only two agents. 30 in front of me & at least 40 behind. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united http://t.co/hj5kq82Chn, however, is completely under your control?the price was and still is displayed on http://t.co/hj5kq82Chn. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways is moving the plane to the end of the runway for us to sit on it for an hour and a half. They didn't even let us off. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue What's your excuse this time for 1117 delay from LGA to TPA? I know the plane is in the air. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir and Carol Thrower are passengers. Fort Lauderdale airport. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united @perfectomobile Definately not an award for employer of the year #united13 | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Clients got ZERO, in 32 years career never thought this was possible.2 suitcases worth thousands of $$ in Italian clothing robbed. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united UA647 heading back to gate bc improper load? if ur packing us to the gills should at least take care to load bags. expecting comp... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir did that yesterday. On the phone with them now | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways please don't go to the check in process @AmericanAir uses at #MCO. It's an absolute disaster. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united why haven't you updated that flight 4411 is delayed? Super frustrating | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Would love to DM you, but my Twitter app says you're not following me and I can't. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @United to start daily #B777-200ER flights from #Newark to #Milan #Malpensa replacing #B767-400ER on 7APR instead 28MAR #avgeek | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways i understand that but i should still be able to view my reservation online.... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Applied for Status Match on Feb 1. Got confirmation email same day. Still no news though. You guys have dropped ball Late Flightly ??¥ | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir so you fail again flight to rdu sitting waiting on flight attendants. your logistics are not good | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir got it squared away. Thank you. I had a man on the inside help me out! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir FJBFSC all I need is receipt showing the 776.20 charge I have on my Amex not the 656.xx that I keep getting sent | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Thank you!!! On our way to get her bag now - thanks to having that number ???? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @ShannonBloom Where's my DM? Where's my voucher? Who's paying my $70 cab and my $50 car back to JFK tomorrow? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @United agent did help me. My point: there's a problem & I don't want it to mess up somebody else's plans. Can u flow this to tech team pls? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir i got a new reservation for tomorrow. Thanks! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue if my flight was delayed can I show up at the airport with the appropriate amount of time for the delay or do I have to go on time? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Thank you for the worst experience ever on an airline, from me to you, I hope your embarrassed as an airline. Pathetic | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Thanks! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir how can I get travel question answered quickly... Online and calling not helping with this busy day | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | Please explain ?¦â??.. ?@JetBlue: Our fleet's on fleek. http://t.co/vOsIzh17sl?? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I just sent it over | negative | neutral, positive |