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Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I think it's ok. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways now U horrible people say you have no where for her to sleep? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Your customer service line keeps telling me call back Late Flightr and disconnects. How can I talk to someone about my flight? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir How clueless is AA. Been waiting to hear for 2.5 weeks about a refund from a Cancelled Flightled flight & been on hold now for 1hr 49min | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir please dm me | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir between your airline and @united I've now spent three extra days traveling (DOMESTIC) and spent hundreds of dollars... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir not yet! Supposed to get it early evening tonight. Don't want to have to go to the store and buy new necessities. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways what is with all the Cancelled Flightlations to PBI? We have pax at DCA that have been sent to 4 different lines between AAL and AWE. Help! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united needs to pay for my car. I could have been on my flight if 4 help desks did not say it already left. Shame. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I was, just very surprised it took over 15 mins. Never experienced anything like that on 1K number | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Yes I know that. Also noticed you offer A list boarding after A60. So your programs are too popular. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @British_Airways trying to speak with an agent about my flight to London tonight but can't get anyone from AA. Can you help? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways it's vegas baby who doesn't have a good time in vegas lol | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Yup. MCO. 82°!! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united I Want a Plane dad | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Why did you put my luggage on the plane after mine? Then not deliver it to me like you said? Now show the claim as closed online? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @SDFAirport I really needed to be back home yesterday and at work at 9am today. Been on plane and sitting for an hour #peeved | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united how is it that my flight #3367 can arrive early and be delayed due to no gate being available. We are now 20 min Late Flight on tarmac | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir heard you are saving 30k a year on fuel not carrying around those skymall's #ripskymall | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united thanks | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I have 2d and 3d embossed badges and patches superior to the ones you are currently using.
http://t.co/3fq3XElbOn | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | 2/2 @united You don't really care about our comfort, you care about profitability. That's fine, just own up to it. #unfriendlyskies | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir is hosting an @TheAcademy party in the terminal in Atlanta. #peanutsonaplatter | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Conf #8Q6MFD Finally got through & told the flight was completely booked. That would have been better info than advise 2 call | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways honest question - how is a 1-way ticket from Charlotte (your hub) to LAX (2nd biggest city in USA) almost $600????? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Flight 1679 (N76200) prepares for flight at @FlyTPA before departing for @fly2ohare http://t.co/XbKvcraOKn | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @southwestair Cancelled Flightling flights due to winter weather is totally understandable, but it would sure be nice if you would answer your phones. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir followback | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @usairways app is the worst one for airlines. Can't do anything once your original flight time has gone by. Useless. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Does your home airport not count in the badge system? My TB account says 2 flights but I've taken 3 this year. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways YOU ARE THE BEST AIRWAYS!!!!!!!!!! FOLLOW ME BACK, PLEASE ???ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð?¢??¢??¢??¢??¢??¢??¢??¢???ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??ð??? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united seriously #fail on making strangers share a room | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways 2 hours on hold and issue still not resolved. hope to make my flight in 12 hours. for every minute of talk = 20 minutes of hold | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I am going to stop flying with you. Delays everytime. This time due to paperwork? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir please PM me the number where I can lodge formal complaints. Thx | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united thank you for letting me down.My luggage is still in Denver but I'm in Phl. #neveragain #flyingwithUS #disappointed #lostacustomer | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways - love the changes in the lounge - cheese, veggies, olives in addition to the crackers and snack mix, | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue WHAT'S UP WITH WEBSITE CAN'T ACCESS FLIGHT INFO | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | Why @JetBlue let someone from black Twitter in their multimedia department? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Want to make my day? :) Friend is Premier & I should be soon. Any chance you can upgrade our two 10 hr leg of flights to ecom plus? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united thx. Come hell or high water... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Are there any plans for a short haul airline in Europe? Would defiantly fly with you guys :) | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Would you guys please send service agents to gate B15 in Philly? All the people missed there connections and there's only 2. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Why was flight 669 forced to return to NY when there was a malfunction? Why not land in the countless air strips surrounding Chi? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Am I illiterate or is there a magic code to make your customer service site work? http://t.co/t4gcKs2bh5 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I think 2 weeks of waiting is more than enough time for you to contact me. This is why you lose customers | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united 4994 out of Jackson, Wyoming... Delayed by no pilots.. Full toilets.. Deplaned 2ndary to mechanical fail.. Cancelled Flightled flight pending | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united can you tell me how to file a claim for clothing that had to be purchased? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united this will definitely be a trip to remember EWR-STI second of the season, first on seat 35A because it pays to be loyal! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir I'm frustrated by all of the @USAirways attitude toward #ExecPlat members. #thenewamerican | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united - Going on 3 days (tomorrow) and I still haven't received my bag from my flight to Toronto. Would love to see some seriousness here. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways me too. In the future, have a better harsh weather preparedness plan. So much of your staff called out that everything snowballed | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united your website was down all day yesterday- tried 3x put all info in&didnt go thru- today the flight I bought went up! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir is this how you let your employees treat your loyal customers? #attackingbabymomma #crazinessintherockies | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Worst airline. You Cancelled Flight flight, don't let me know, I wait on hold 30 mins, told to enter callback for middle of the night?!! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica come back to #PHL already. We need you to take us out of this horrible cold. #pleasecomeback http://t.co/gLXFwP6nQH | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways It's the rude and arrogant gate personnel. Uncalled for. Unprofessional. #theworst | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways When you are deciding to wreck a vacation... is losing luggage from a Cancelled Flighted flight your "go to" maneuver? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Sorry that is a sad answer a fully refundable first fare and no response in 6 weeks ! No more AA in my future ! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united why is it so hard to add in meal preferences AFTER I booked tickets? I forgot to do it & it's now impossible! I even called. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united #UnitedAirlines wont wait 10min for fam w 2yr old connecting. flight leaves early instead for airport that is planes last stop today | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united Now about two dozen back in line to see a single CSR for reFlight Booking Problems final leg. (Kiosks on fritz.) | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I have 2d and 3d embossed badges and patches superior to the ones you are currently using.
http://t.co/3fq3XElbOn | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir can I send you my trusted traveler ID to add to my reservation for tsa pre? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united why do I check in online if I still have to wait in line for an hour to "check in" at counter? #fuckinlame @naia_miaa | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir ruined my Sunday. 3+ hours of delays out of DIA, now my bags are at the wrong airport. $35 to deliver them? Insult to injury. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways check in at St. Louis is so rude, even the TSA is nicer than them. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I'm flying your airline just out of #LGA ??· | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united DM does not work what do I do? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Oh, and losing my luggage #ridiculous # angrybird # where'smybag | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways really? 8 hr delay in Virgin Island and not even a food voucher. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir this is not a fair set up. I payed for a full seat. I should get access to a full seat. http://t.co/SbA0ARicyq | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways its fine.
Just wondering where my money went... | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I'm stuck in Fort Lauderdale. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir not having pillows or blankets or a flight home for 40 people does bad things to my hair | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways - Check-in staff at PHX are awesome! Great traffic control for general boarding. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united very poor customer service. I WILL think again befor Flight Booking Problems another United flight. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united That's called throwing "loyalty" out the window and trying to give less awards. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Thank you so much. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united will do. Thx. Been sitting on plane now for 2.5 hrs and now we have to refuel! I can't even make this stuff up. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir wow. Flight crew shows up :15 mins before the flight. No catering for AA3390. Nice. Why to treat your customers. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir your staff at JFK airport are discussing the way we we're left stranded | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways hour 4 at the gate. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united yes, supposed to be here by 6PM. I have a Board Meeting tomorrow. Fingers crossed. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir @lpalumbo what weather sun is out | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks to you customers like me stay loyal. From check in to landing. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @CinziannaP thank you! I like the quick response on Twitter! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir only 1 guest needs to change a flight on a reservation of 2. How can I do it? I NEED this to happen. Say it can...Please help! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united i have a weekend of dealing with your company that would say otherwise. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways if I try and call your reservations line will someone answer the phone now or will I be on hold for an hour again? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue ok thanks. Safety first. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir unable to book travel right now on the website or through the app. Help! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir thanks, but they told him he couldn?t a few hours ago, then my plane left after I tried to do it. Stuck waiting for hours now | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica another perfect flight. How come on your planes, the sun visors can stay down? Other carriers make you raise them? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways we on on the flight from phf to clt. At the terminal but can't get off plane yet. Need to get on iah flight. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways @AmericanAir we are missing our connection due to delay out of LAS. What are we supposed to do now? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir thanks | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united your agents forced me to check a carry on bag. When I received my bag I found your crew had stolen from me. U lost my business! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united traveling with @MegZezzo who is injured. Gate agent in Chicago was awesome helping her. TY #roadwarrior | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir ???ð??ð??? on that Late Flightst ad. Makes me happy to be flying you in a few days. #BETHonors | positive | neutral, negative |