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Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue is the worst. I have to postpone my trip and they can't accommodate guests like @SouthwestAir #NeverAgain | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united really 1st flt frm IAD 2 IAH is - Late Flight & -going via Nashville? #inconvenience. Downgraded but not on ticket | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Wishing we had our luggage. 2 days now. Had to pay our way from St Thomas to San Juan. Spent extra $$$ because of this mess up. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways your computer system went down ok that is understandable but the agents make it worse by not helping her or anyone else | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways how do I get you to stop sending me emails about my ex boyfriends account? I don't care how many points he has! He only has | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Have him call me. I cant wait to see if anything happens. Your service really sucks.#usairwayssucks | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I hope so. Last I spoke to the baggage team... they weren't sure what city my bag was in. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united flight Cancelled Flightled, and the updated one gets me into BWI too Late Flight! I'd be fine with DCA or IAD, just arriving earlier! Help! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks! I'll do it. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir delayed for two hours at ORD-->CDG the one time I need to be there to catch a train... ???? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Collectively since Friday I've been on hold with customer service for over 3 hrs. My issue is not resolved... so frustrated! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir YOU ARE THE EASIEST AIRLINE TO DEAL WITH.. I LOVEEEE YOU SO MUCH | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways yes but lost a whole day. Frustrating!! #poor customer service | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Very frustrated, checked bag in Logan, was not given a luggage ticket,now luggage is lost & no ownership from @USAirways | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united ok so what is being done about my experience? My family had a terrible experience for $1,200. It's kind of like being robbed.Explain | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united Delayed more and more these days. MCO > IAD. Fingers crossed I make my connection home to Albany. #united1K | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways new tag line "but we got you there alive!" | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir it took ages for one snapchat story to load. one. ONE. I will demolish you | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways charged my card 11 times for one airline ticket, now card is on security hold | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir Thank you for your time! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica sounds like fun ! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir u have a lot of pissed off hungry tired people stuck at midway 4 over 2 hours after scheduled departure. This is inexcusable | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica Have a great week ???â?? | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @VirginAmerica I adore you, and am so looking forward to my flight to Austin in two weeks. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I've been on hold for 90 minutes. This is terrible customer service. You messed up my reservation! http://t.co/oyLgeao7Y8 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | Thank you for sending more details @AmericanAir: They're pretty handy dandy. more info here: http://t.co/FvlxIRh1F1 #LookforwardtoflywithAA | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir please please please choose me to go see @Imaginedragons #DestinationDragons | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir awesome! Thx | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Thanks! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united sent | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @virginamerica spruce moose! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir thanks for responding. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I left my iPad on my flight 1831 from ERW to DEN. I opened claim 442998. It has so many memories on it. Plz help get it back. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways ... What's going on at @PHLAirport ?! I've been sitting at the gate for 45minutes. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir this was the 3rd Cancelled Flightlation in 2 days due to weather in Nashville. 3 trips to the airport. Each time communicated Late Flight by SW | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir almost 2 hours on hold, 2 hours of my life I can't get back.... Thanks http://t.co/IyUZM2PUVS | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways On re-accommodation number Lisa (Liza?) in Raleigh was very helpful | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | smh RT @JetBlue: Our fleet's on fleek. http://t.co/IRiXaIfJJX | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways nope, done. Was supposed to get home at 9pm and didn't get home until midnight. #NeverAgain | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thank you for getting me home. And despite all odds I have reunited with my delinquent Southwest luggage. Now homeward | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir the status on my itinerary says on request in red. What's that mean? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | .@SouthwestAir I will if you can see about moving up my Brother in laws graduation to the 6th. Thanks. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue How can I check that? I do not believe I was given a credit for that automatically. :/ | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Hi! Does my upcoming flight 2168 from West Palm to HPN have Fly-Fi? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir CEO Gary Kelly, "We are America's most loved and most flown airline!" #SouthwestRally #BWI #bestemployees #swaculture #swapic | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways 3+ hours on hold... oh, wait, for less than 5 minutes a useless CSR talked to me and put me back on hold for the last 30 minutes. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united it would make my day if I could take a flight on your airline without any hiccups on your end. Train your employees to communicate | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | .@USAirways trying to get a partner PNR, and have spent more than 1 hour on hold. I know its snowing somewhere, but this is awful | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united I've been doing this for 15 years and I've never had this many issues with any other airline. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir any chance I can get tix for @VelourLive @Imaginedragons? I have been tweeting since January 26 about it #DestinationDragons | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue That's not weather reLate Flightd. You are just being nice and blaming the weather. Airport just wasn't prepared. Investigation time. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir - don't understand why I have zero Flt info- no email- 2 he wait time on ph lines- so much for Advan Mem :( | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Unhappy with 4 hour delayed flight.. Missed dinner | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways that is actually not true! You can get a seat online after a big hassle. That policy is totally dishonest and misleading. #FAA | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways rebooked for Tuesday. Arriving too Late Flight for on Tuesday to start the class. Cancelled Flightled the trip. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united can you get me on the delayed flight to EWR out of YYZ at 15:30? No customer service to be found in airport | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir good to be back. See you all again in several weeks. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue they miraculously fixed the plane #kudos to shoe ever it was | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united, you just caused a riot on the airplane. Never seen anything like this | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue tell your employees that! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united nice and early back home! http://t.co/geG4nghmIE | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united is the worst airlines sitting on the plane at Houston-bush airport now for an hour and a half waiting for Late Flight passengers | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united 441, which also had 1 working WC in coach. Good thing this bird landed ahead of schedule. I have to use the WC stat. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united I was insulted, disrespected and met with incompetence at every turn how about a voucher for a domestic round trip | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Look into better service. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I will when I land. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue Also, thanks for your prompt replies. I'm really impressed--and you're not just brushing me off. Much appreciated! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue - looking forward to it when we finally take off. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | ?@united: @Addair We hope you don't miss your connection. For help with re-Flight Booking Problems please Follow us & DM your confirmation. ^CP?done thx | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united check in and it's still saying I haven't paid. I've called back twice was on hold for 30 minutes then they answered and hung up. I | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united should NOT sell tickets for @SilverAirways on http://t.co/onhXHCO6bK. has terrible service and UA staff cannot reach Silver | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united landing in Chicago - saw it once we were already airborne. | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir - keeping AA up in the Air! My crew chief cousin Alex Espinosa in DFW! http://t.co/0HXLNvZknP | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @shannonwoodward If you want, we can keep you updated on who's wearing who, & who's with who, & who wins what. We're nice like that. ;) | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue how much for a trip to a warm island @SamChampion http://t.co/N3SUIip0VW | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @united can we get an explanation on why UA978 from São Paulo to Houston has been delayed? Now we're hearing from crew about Cancelled Flightlations. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united So do I need to book two one ways in order for her to fly as an unaccompanied minor? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir #AmericanView
The view of Oregon from seat 31F, flight AA1469 2/22/15 http://t.co/t9JBN9WZtq | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways Thank you, @USAirways! Your fare to from DTW to DCA was much lower than @Delta and @SouthwestAir! Thank you! You won me over! | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir flight 1181 out of Vegas to DFW. Cancelled Flightled Sunday and Monday, no whammie today! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways another bad experience today. Frozen pipes on 597. Missing connection. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I was returning from @FoodNetwork #SOBEWFF so I had limited carry on space in my tummy. Next flight I'll try that snack! | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways First class no snack basket was catered so drinks only No preflight drink or coathanging 1st drink service 50 min after take off | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue @FerrisSalameh Love JetBlue's speedy Twitter customer service. | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways we've been waiting at the gate for 2 hrs, why are we now waiting to stow the luggage? | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue 2nd time in a row a flight out of jfk a disaster. Last time I wasn't allowed to fly stndby, now a 2 hour delay w/out notification | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue are @AskAmex Amex Plat holders provided access or a credit in the Airspace Lounge in JKF? | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir my son is flying South West from NOLA-Orlando, hope to enter for him to win this contest #DestinationDragons | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir try contacting everyone on that flight with a refund offer and we might believe you are sincere | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir still on the ground >30mins after planned departure. And this is California. No weather here. Originally told 10 min delay. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue thanks to the gent on the phone who fixed my BOS-MCO flight and the fee waiver! A320 now :) #flyfi ! I forget her name :( | positive | neutral, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways my friends at KPHL were told by your rep "if it were me I woulda just gone home this am and tried again tomorrow." 1/2 | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir hey I got a call saying our flight was rescheduled but I can't get through to anyone to see if you're providing a hotel for the | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @USAirways I better get a free flight | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | ?@SouthwestAir:Southwest mobile boarding passes now available in iOS Passbook! http://t.co/xmRvR4lGEg http://t.co/wJoc9f14SU?@tori_leggieri | neutral | positive, negative |
Classify the input using one of these labels: neutral, positive, and negative: | @AmericanAir Fine. Would you have them call me? I left a message, was told it would be 2 hours for a call. Haven't heard anything yet. | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united the nightmare continues... http://t.co/TsvgbrL15f | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @JetBlue I'm a trying ! But I'm tired and getting grumpy ! | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @SouthwestAir I've been on hold for the last 2 hours - no progress #pleasehelp #stranded #whenitsnowsitpours #tgcyaLate Flightr | negative | neutral, positive |
Classify the input using one of these labels: neutral, positive, and negative: | @united If United loses your baggage they will get it to the airport in the country your in and then it disappears! | negative | neutral, positive |